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Air Canada

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FY2020 Annual Report · Air Canada
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20
20

A N N U A L 
R E P O R T

1.

Highlights

The financial and operating highlights for Air Canada for the periods indicated are as follows:

(Canadian dollars in millions, except per share data or where indicated)

2020

2019

$ CHANGE

2020

2019

$ CHANGE

Fourth Quarter

Full Year

FINANCIAL PERFORMANCE METRICS

Operating revenues

Operating income (loss)

Income (loss) before income taxes

Net income (loss)

Adjusted pre-tax income (loss)(1)

EBITDA (excluding special items)(1)

Unrestricted liquidity(2)

Net cash flows from (used in) operating   activities

Free cash flow(1)

Net debt(1)

Diluted earnings (loss) per share 

OPERATING STATISTICS(3)

Revenue passenger miles (“RPM”) (millions)

Available seat miles (“ASM”) (millions)

Passenger load factor %

Passenger revenue per RPM (“Yield”) (cents) 

Passenger revenue per ASM (“PRASM”) (cents) 

Operating revenue per ASM (cents)

Operating expense per ASM (“CASM”) (cents) 

Adjusted CASM (cents)(1)

Average number of full-time-equivalent (“FTE”)  
employees (thousands)(4)

Aircraft in operating fleet at period-end(5)

Seats dispatched (thousands)

Aircraft frequencies (thousands)

Average stage length (miles)(6)

Fuel cost per litre (cents)

827 

4,429 

(3,602)

5,833 

19,131 

(13,298)

(1,003)

(1,275)

(1,161)

(1,326)

(728)

8,013 

(796)

(646)

4,976

(3.91)

2020

2,432

6,000

40.5%

19.5

7.9

13.8

30.5

29.8

17.9

344

3,673

31.1

1,634

50.4

145 

172 

152 

66

665 

7,380 

677 

426 

2,841 

0.56 

(1,148)

(1,447)

(1,313)

(1,392)

(1,393)

(3,776)

(4,853)

(4,647)

(4,425)

(2,043)

633 

8,013 

(1,473)

(1,072)

2,135

(4.47)

(2,353)

(3,070)

4,976

(16.47)

1,650 

1,775 

1,476 

1,273 

3,636 

7,380 

5,712 

2,075 

2,841 

5.44 

(5,426)

(6,628)

(6,123)

(5,698)

(5,679)

633 

(8,065)

(5,145)

2,135

(21.91)

2019

% CHANGE

2020

2019

% CHANGE

21,403

26,431

81.0%

(88.6)

(77.3)

(40.5) pp

23,239

37,703

61.6%

94,113

112,814

83.4%

(75.3)

(66.6)

(21.8) pp

18.6

15.0

16.8

16.2

11.9

33.3

403

15,506

130.3

1,705

75.0

5.1

(47.4)

(17.8)

NM(8)

NM

(46.3)

(14.6)

(76.3)

(76.1)

(4.2)

(32.8)

(72.4)

(86.5)

18.9

11.6

15.5

25.5

21.6

21.1

344

18.3

15.3

17.0

15.5

11.1

32.9

403

22,780

64,653

191.5

1,655

61.4

548.5

1,745

76.1

2,153,764

5,713,924

13,760 

51,543 

3.0

(23.9)

(8.8)

NM

NM

(35.8)

(14.6)

(64.8)

(65.1)

(5.1)

(19.3)

(62.3)

(73.3)

Fuel litres (thousands)
Revenue passengers carried (thousands)(7)

372,204

1,349,573

1,625 

12,048 

(1)  Adjusted pre-tax income (loss), EBITDA (excluding special 
items) (earnings before interest, taxes, depreciation and 
amortization), free cash flow and adjusted CASM are each 
non-GAAP financial measures and net debt is an additional 
GAAP measure. Refer to section 19 of Air Canada’s 2020 
MD&A for descriptions of Air Canada’s non-GAAP financial 
measures and additional GAAP measures. 

(2)  Unrestricted liquidity refers to the sum of cash, cash 

equivalents and short- and long-term investments, and the 
amount of available credit under Air Canada’s revolving 
credit facilities. At December 31, 2020, unrestricted liquidity 
was comprised of cash, cash equivalents and short-term 
investments of $7,501 million, and long-term investments 
of $512 million. At December 31, 2019, unrestricted liquidity 
was comprised of cash, cash equivalents and short-term 
investments of $5,889 million, long-term investments of 
$512 million and undrawn lines of credit of $979 million.

2

AIR CANADA  |  2020 ANNUAL REPORT

(3) Except for the reference to average number of FTE employees, 
operating statistics in this table include third party carriers 
operating under capacity purchase agreements with 
Air Canada.

(4) Reflects FTE employees at Air Canada and its subsidiaries. 
Excludes FTE employees at third party carriers operating 
under capacity purchase agreements with Air Canada.
(5) The number of aircraft in Air Canada’s operating fleet at 

December 31, 2020 includes a number of aircraft that have 
been grounded due to the impact of the COVID-19 pandemic 
as well as 24 Boeing 737 MAX aircraft which remained 
grounded at December 31, 2020. Refer to section 7 “Fleet”  
of Air Canada’s 2020 MD&A for additional information. 
(6) Average stage length is calculated by dividing the total 

number of available seat miles by the total number of seats 
dispatched.

(7) Revenue passengers are counted on a flight number basis 

(rather than by journey/itinerary or by leg) which is consistent 
with the IATA definition of revenue passengers carried.

(8) “NM” denotes “Not Meaningful” and is included in the table 
above where a comparison to prior periods would not be 
meaningful.

4

Message from  
the President and  
Chief Executive 
Officer

Calin Rovinescu

Sustainability and 
Social Impact

10

Directors

143

Executive Officers

144

Investor  
and Shareholder 
Information

147

Official Languages 
at Air Canada

147

3

TABLE OF CONTENTS

2020 MANAGEMENT’S DISCUSSION AND ANALYSIS OF RESULTS 
OF OPERATIONS AND FINANCIAL CONDITION

2 
23 
25 
27 
33 
38 
42 
44 

53 
55 
56 
58 
58 
61 
61 
62 
64 
74 
75 
77 

1. Highlights
2. Introduction and Key Assumptions
3. About Air Canada
4. Strategy and COVID-19 Mitigation and Recovery Plan
5. Results of Operations – Full Year 2020 versus Full Year 2019
6. Results of Operations – Fourth Quarter 2020 versus Fourth Quarter 2019
7. Fleet
8. Financial and Capital Management
44  8.1. Liquidity
45  8.2. Financial Position
46  8.3. Net Debt
46  8.4. Working Capital
47  8.5. Consolidated Cash Flow Movements
49  8.6. Capital Expenditures and Related Financing Arrangements
50  8.7. Pension Funding Obligations
51  8.8. Contractual Obligations
51  8.9. Share Information
9. Quarterly Financial Data
10. Selected Annual Information
11. Financial Instruments and Risk Management
12. Accounting Policies
13. Critical Accounting Estimates and Judgments
14. Off-Balance Sheet Arrangements
15. Related Party Transactions
16. Enterprise Risk Management and Governance
17. Risk Factors
18. Controls and Procedures
19. Non-GAAP Financial Measures
20. Glossary

2020 CONSOLIDATED FINANCIAL STATEMENTS AND NOTES

Statement of Management’s Responsibility for Financial Reporting
Independent Auditor’s Report
Consolidated Statements of Financial Position
Consolidated Statements of Operations
Consolidated Statements of Comprehensive Income (Loss) 
Consolidated Statements of Changes in Equity
Consolidated Statements of Cash Flow
1. General Information
2. Basis of Presentation and Summary of Significant Accounting Policies 
3. Critical Accounting Estimates and Judgments

79 
80 
85 
86 
87 
87 
88 
89 
90 
98 
100  4. Special Items
101  5. Investments, Deposits and Other Assets
102  6. Property and Equipment
104  7. Intangible Assets
106  8. Goodwill
107  9. Long-Term Debt and Lease Liabilities
111  10. Pensions and Other Benefit Liabilities
118  11. Provisions for Other Liabilities
119  12. Income Taxes
124  13. Share Capital
126  14. Share-Based Compensation
129  15. Earnings (Loss) per Share 
130  16. Commitments
131  17. Financial Instruments and Risk Management
137  18. Contingencies, Guarantees and Indemnities
138  19. Capital Disclosures
139  20. Revenue 
141  21. Regional Airlines Expense  
141  22. Sale-Leaseback
141  23. Related Party Transactions
142  24. Acquisition of Aeroplan
142  25. Equity Investment in Chorus
142  26. Proposed Acquisition of Transat

AIR CANADA  |  2020 ANNUAL REPORT 
 
 
 
 
 
 
 
 
MESSAGE FROM  
THE PRESIDENT AND 
CHIEF EXECUTIVE 
OFFICER

Calin Rovinescu

Due to the calamitous effects of COVID-19, 

2020 was the worst year for commercial 
aviation in its 106-year history. Global air 
traffic was abruptly cut back amid public health concerns 
and as governments imposed severe restrictions and 
measures on travel. The pandemic’s impact on trade, 
commerce and employment further compounded the 
challenges as the economic activity that drives much 
of air travel declined precipitously.

Like every other airline in the world, Air Canada endured 
significant losses during the year. However, the resiliency 
and agility we have developed over the past decade through 
our transformation program enabled us to adapt quickly 
and continually to the ever-changing circumstances. As a 
result, Air Canada often led the industry and governments 
in its response to the pandemic — most importantly in 
the areas of health and safety. These same qualities give 
me every confidence the company has the strengths 
to rebound ahead of its competitors as the COVID-19 
pandemic recedes.

For 2020, Air Canada reported operating revenue of 
$5.833 billion versus $19.131 billion in 2019. EBITDA(1) 
was negative $2.043 billion, a decrease of $5.679 billion 
from the previous year. We reported an operating loss 

(1)  EBITDA is a non-GAAP financial measure. Such measure is not a recognized 
measure for financial statement presentation under GAAP, does not have 
standardized meanings, may not be comparable to similar measures presented by 
other entities and should not be considered a substitute for or superior to GAAP 
results. Refer to section 19 of Air Canada’s 2020 MD&A for additional information 
on Air Canada’s non-GAAP financial measures. 

4

AIR CANADA  |  2020 ANNUAL REPORTof $3.776 billion from an income of $1.650 billion in the prior year, a reversal of $5.426 billion. On a 
capacity decrease of 67%, system passenger revenues decreased to $4.382 billion from $17.232 billion, 
or nearly 75% year-over-year. One bright spot was Air Canada Cargo, whose operating revenues reached 
$920 million, up 28% from 2019. 

Operating expenses of $9.609 billion decreased $7.872 billion or 45% from 2019, reflecting the reduction in 
capacity and the significant progress made on both managing variable costs and reducing fixed expenses. 
Air Canada completed a company-wide cost-cutting and capital reduction and deferral program for 2020 
that reached $1.7 billion. 

There were also significant fleet changes, resulting in the retirement of certain older aircraft and the 
renegotiation of contracts for new narrow-body aircraft that will position well for the future. Through 
fleet restructuring and other capital reduction initiatives, planned capital expenditures were lowered 
by approximately $3.0 billion for the period 2020–23 compared to our original capital expenditure 
projections at the end of 2019. 

Air Canada also succeeded in concluding a series of financing transactions totalling $6.780 billion in 
2020 to support COVID-19 mitigation and recovery measures and to provide additional operational 
flexibility. Apart from confirming the market’s confidence in our airline, these transactions increased 
net working capital. 

Our financings, very importantly, allowed Air Canada to end the year with unrestricted liquidity of 
$8.013 billion. This liquidity is expected to be adequate to enable Air Canada to withstand the impact of 
COVID-19 and to ensure it has the financial ability to emerge competitively from the pandemic and regain  
its previous industry leading position.

That Air Canada will succeed in the post-pandemic world is evidenced by its rapid and effective response to 
the COVID-19 pandemic. Our nimble culture and agility enabled us to move almost immediately. Weeks 
before the federal government halted flights to China, Air Canada suspended its service to that country. 
In April, it mandated masks be worn by all customers on board its aircraft, a month before officials 
recommended wearing masks in public. In May, Air Canada instituted pre-boarding temperature checks 
for all customers — something the government only mandated a month later — and it also introduced its 
comprehensive biosafety program, Air Canada CleanCare+.

Air Canada has also been a strong advocate of testing. In the fall of 2020, it spearheaded a study to 
test arriving international passengers at Canada’s biggest airport, Toronto-Pearson. The largest-ever 
study of its kind anywhere in the world, it was conducted by the independent research body, McMaster 
HealthLabs. The Greater Toronto Airports Authority also took part and, once the study was underway, 
the federal government recognized its value and agreed to participate.

The study was conducted in September, October and November of 2020. Preliminary results, based 
on 20,000 tests, found 99% of study participants tested negative for COVID-19. Of the 1% that did 
test positive, 70% were discovered on arrival while the other 30% were detected by a test seven days 
later. These results suggest there are other, more effective means to manage COVID-19 than resorting 
to blanket travel bans, lengthy quarantine periods, and broad travel restrictions. This is something the 
government has acknowledged as it looks to begin restoring travel responsibly and safely in 2021, guided  
by the findings of this and other science-based analyses.

Our strategy for dealing with COVID-19 has been two-pronged. First, our aim was to mitigate the worst 
effects, particularly by implementing stringent safety measures for customers and employees and by 
ensuring we had sufficient financial resources to withstand a prolonged downturn. Second, we were also 
determined to have in place all the necessary elements to recover quickly in a radically different, post-
pandemic aviation environment.

5

AIR CANADA  |  2020 ANNUAL REPORTI am absolutely confident about the future of Air Canada under the extremely capable leadership of my 
successor, Michael Rousseau, previously our Deputy Chief Executive and Chief Financial Officer, who 
worked very closely with me for nearly 12 years. He and the rest of our highly experienced leadership 
team have helped to establish a very strong financial position and commercial footprint that will serve 
us well into the future.

Above all, it must be remembered that the effects of COVID-19 are transitory whereas the solid 
foundations built over the past 12 years are permanent. The airline has been transformed in all its aspects. 
It will emerge from the pandemic still a Canadian global champion, with a powerful footprint and brand.

Over time, we will rebuild our global network. Over the past decade we had effectively doubled our 
airline’s reach to more than 100 international destinations before COVID-19 forced a retrenchment. 
A retrenchment that I am confident is temporary. 

Helping us rebuild will be our Star Alliance partners and our revenue-sharing joint ventures with Air China 
across the Pacific and A++ with Lufthansa and United Airlines over the Atlantic. In addition, we have a 
wealth of codeshare and interline agreements that give us access to every corner of the Earth. 

Our success capturing new air freight business during the pandemic also opened incredible new vistas for 
Air Canada Cargo, demonstrating our nimbleness and ability to capitalize on new opportunities. In 2020 
global demand surged for cargo space to ship urgently required protective equipment and critical goods. 
From March to end-December 2020, Air Canada operated more than 4,000 all-cargo international flights, 
using a combination of Boeing 787 and Boeing 777 aircraft, as well as four Boeing 777 and three Airbus 
A330 aircraft temporarily converted to exclusive cargo use by removing seats from the passenger cabin.

Air Canada plans to permanently convert several of its owned Boeing 767 aircraft into dedicated 
freighters to participate in the growth of e-commerce and leverage Air Canada’s global footprint. We 
expect to generate incremental cargo revenue by providing specialized e-commerce delivery services  
and our goal is to drive end-to-end value using enhanced technology, dynamic pricing and transparency 
across the delivery supply chain. 

To best serve our network, we have rationalized our fleet. We are permanently retiring certain older 
aircraft and adding next-generation, fuel-efficient aircraft. Our wide-body fleet includes the Boeing 777 
aircraft with its competitive CASM, and a seat configuration ideally suited to the high-volume leisure and 
Visiting Friends and Relatives markets that we expect to rebound first. These are complemented by the 
Boeing 787 aircraft with its lower operating costs, mid-size capacity and range flexibility. As well, we retain 
options and rights to acquire additional aircraft quickly and affordably, if required.

We are also renewing our narrow-body fleet. Older, less-efficient aircraft are being replaced with modern 
and fuel-efficient Airbus A220 and Boeing 737 MAX aircraft types. The A220’s range and economics 
create greater deployment opportunities, enabling Air Canada to serve new markets ill-suited to larger 
narrow-body aircraft. Early in 2021, we returned the Boeing 737 MAX aircraft to service. Its range gives us 
added network flexibility, maintenance cost advantages and greater fuel efficiency.

Beyond improving the operating economics of our fleet, these changes will also help us meet our 
environmental and other goals of ESG, which is of interest to all stakeholders and rightly of increasing 
importance to the investment community. This is also why, throughout the pandemic, we were careful to 
maintain the Air Canada Foundation so that it can continue its vital core mission of improving the lives of ill 
or disadvantaged children, assisting in times of disaster both in Canada and abroad, and supporting other 
major health-related causes. ESG will remain a central consideration in decision-making at Air Canada.

Reinforcing our network are Air Canada’s Toronto global hub and its gateway hubs of Vancouver and 
Montréal. We often compare Canada to Australia and New Zealand, but unlike these countries, Canada 
sits in the middle of some of the busiest travel corridors in the world, such as from the U.S. to Europe, 
and the U.S. to Asia. The strategy of connecting this traffic through our attractive and highly competitive 
hubs is key to our long-term recovery and prosperity. Additionally, our hub cities have the benefit of a 
strong local multicultural population base to help sustain our international network with both origin and 
destination traffic. 

6

AIR CANADA  |  2020 ANNUAL REPORTDespite the severe restrictions imposed by COVID-19, we have not forgotten the vital and differentiating 
importance of customer service. We provide a customer experience enhanced by competitive products 
and services, including lie-flat seats in the Signature Class cabin, concierge services, Maple Leaf Lounges 
and the Air Canada Signature Suites, onboard amenities such as in-flight entertainment and Wi-Fi, and a 
range of fare products tailored to appeal to each market segment. 

Prior to COVID-19, Air Canada was named Best Airline in North America for eight of 10 years and it 
remains North America’s only four-star network carrier as rated by Skytrax. During 2020, it continued 
to win numerous accolades and recognitions, including being named Global Traveler’s Best Airline in 
North America for a second straight year. In January 2021, Air Canada received APEX’s Diamond Status 
Certification for Air Canada CleanCare+, which made us the only airline in Canada to attain the highest 
APEX ranking.

Our focus on a customer-friendly experience and innovation has carried on throughout the COVID-19 
pandemic with new touchless airport services and technology such as our biometric boarding pilot 
project. These innovations will remain in place post-COVID-19 because they are convenient and can 
speed airport passage.

The transformed Aeroplan program that we launched in late 2020 further enriches the customer 
experience and promotes loyalty. The program now offers a wide range of new features such as improved 
value on flight rewards, Aeroplan Family Sharing, the ability to use Aeroplan points for travel extras like 
cabin upgrades and in-flight Wi-Fi, and expanded merchandise rewards. Aeroplan Elite Status Members 
also have access to new benefits including Priority Rewards.

Air Canada has many other attributes, some of which, such as our rich heritage, predate our transformation. 
But a final element that I regard most important of all is the entrepreneurial culture that has taken deep 
root at our airline. This culture — and the strong commitment and ‘just do it’ mindset of our employees — 
is now ingrained in our DNA and was fully on display as we responded to the COVID-19 crisis.

While my tenure is ending, I know that Air Canada’s continued pursuit of excellence, under Michael Rousseau’s 
leadership, will not end. Air Canada will continue to innovate and evolve, always focusing on safety and 
the customer, and enhancing new products and services.

I will conclude by thanking our employees for their unflagging efforts over the past 12 years, working to 
make a reality, the once aspirational goal of Air Canada becoming a Global Champion. I also would like to 
thank our shareholders for entrusting us with their investments and for their faith in our plan. And, finally, 
I thank the Air Canada Board of Directors for endorsing our transformation strategy and the wise counsel 
that members, past and present, generously provided on every step of the long journey to creating the 
new Air Canada.

Best regards,

Calin Rovinescu 
President and Chief Executive Officer 
February 12, 2021

7

AIR CANADA  |  2020 ANNUAL REPORT8

S USTAI NAB I LIT Y AN D  
SOC IAL I M PACT

9

AIR CANADA  |  2020 ANNUAL REPORT

SUSTAINABILITY AND SOCIAL IMPACT

H I C S

T, ALWAYS &  E T

SINESS

U
B

Socio-economic 
Development

Innovation

S
IR
F
Y
T
E
F
A
S

SAFET

Y FIR

Health and 
Well-being

S

T

, 

A

P

E

O

L

W

P

A

L

E

Y

S

Diversity 
and 
Inclusion

&

E
T
H
C
S

I

Waste 
Management

Climate 
Action

S

A

F

PLANE T

ETY FIRST, ALWA Y S   &   E

H IC S

T

The following is an overview of Air Canada’s environmental, 
social and governance (“ESG”) achievements in 2020, a year 
singularly dominated by the severe impacts of the COVID-19 
pandemic, as well as a preview of certain objectives for 2021 
and beyond. This overview is presented through Air Canada’s 
three sustainability pillars: Business, People, Planet. 

A more detailed ESG discussion will be provided in 
Air Canada’s upcoming 2020 Corporate Sustainability Report. 

10

AIR CANADA  |  2020 ANNUAL REPORT 
 
 
SUSTAINABILITY AND SOCIAL IMPACT  |  2020 ACHIEVEMENTS

Business 

Air Canada accomplished the following 
in 2020, contributing to its long-term 
sustainable business plan:

Repatriation flights – Air Canada operated repatriation 
flights to bring nearly 10,500 Canadians home from 
abroad. 

COVID-19 Mitigation and Recovery Plan – In 2020, focusing 
on safety, public health and well-being and, as a result of the 
pandemic, Air Canada:

 — Developed and launched Air Canada CleanCare+, an industry-

leading comprehensive program. 

 — Implemented health checks and face coverings in advance of any 

regulatory requirement to do so.

 — Launched TouchFree Bag Check for flights departing Canadian 

airports. 

 — Forged medical and testing collaborations (e.g., MHL Labs, 

BlueDot, Cleveland Clinic Canada).

 — Introduced optional facial biometrics boarding for certain flights 

to Canada from the U.S.

 — Offered special benefits and accommodation for Aeroplan 
Members in light of COVID-19, including complimentary 
Manulife COVID-19 insurance.

 — Continued to respond to Transport Canada, IATA/IOSA 

requirements for audits and continuously ensured risk to the 
organization is mitigated.

 — Maintained approximately 50% of its workforce at the end of 
2020 despite the severe impact of the COVID-19 pandemic, 
including the significant drop in customer traffic compared to 
the 2019 levels. 

Air Canada quickly reacted to the pandemic by expanding and 
modifying its cargo operations, and more than 4,000 cargo-only 
flights were operated. In addition: 

 — An agreement was reached with ACPA (the union representing 

its pilots) to allow for expanded cargo operations. 

 — Aircraft were retrofitted and Transport Canada approval was 
received to convert passenger aircraft to all-cargo flights. 

Air Canada launched the transformed Aeroplan Loyalty 
Program, designed to put the member experience first.

Air Canada Vacations continued efforts with suppliers 
and hotel partners to reduce activities related 
to attractions involving dolphins and conducted 
sustainability practices audits with its hotel partners.

11

4,000+ 

CARGO-ONLY 
FLIGHTS OPERATED  
IN 2020

Recognitions  

Airline Passenger 
Experience Association 
(APEX)
 — 5-star rating 
 — Diamond Status Certification 
for Air Canada CleanCare+ 

GT Tested Reader  
Survey Awards  
(Global Traveler) 
 — Best Airline in North America 
 — Best Airline Cabin Cleanliness 

(inaugural award)

 — Best Frequent-Flyer Award 
Redemption – Aeroplan
 — Best Airline for Onboard 
Entertainment (second 
consecutive year)
 — Best Airline, Premium 

Economy  
(second consecutive year)
 — Best Airline, Onboard Menu – 

Business Class

The Trazees 
(aimed at travellers 
aged 25-40)
(Global Traveler) 
 — Favourite Airline in 
North America  
(second consecutive year)

Wherever Awards 
(aimed at the modern 
travelling family) 
(Global Traveler)
 — Best Family-Friendly Airline 
in North America (second 
consecutive year)
 — Best Family-Friendly 
International Airline

Institutional Investor
 — Top company for corporate 
leadership and investor 
relations expertise

 — Highest ranked organization 
in the consumer business 
category. 

Loyalty360 Awards 
 — Platinum Award – Innovation 

in Corporate Social 
Responsibility 

 — Bronze Award – Business 

Transformation

AIR CANADA  |  2020 ANNUAL REPORTSUSTAINABILITY AND SOCIAL IMPACT  |  2020 ACHIEVEMENTS

People

 — In 2020, in response to the COVID-19 pandemic, Air Canada implemented 

or initiated:

•  COVID-19 rapid response screening facilities for office-based and 

operational employees at primary hubs.

•  A trial application of COVID-19 contact tracing technology in certain 
Toronto workplace facilities, using the Bluetooth-enabled TraceSCAN 
app and wearable technology developed by Canadian-based Facedrive 
Inc.

•  A telework policy for employees.

•  A COVID-19 Return to Work manual, providing up-to-date guidelines for 

employees when re-entering the workplace.

•  A Leadership in COVID-19 training series to support people managers 

and employees.

•  Weekly COVID-19 communications in collaboration with Cleveland 

Clinic Canada for all employees. 

 — The Virtual Reality Back Injury Prevention Program, leveraging technology 

to provide a new training experience for employees.

Return 
to work

 — The corporate safety pulse survey, with a response rate of above 30%, was 

For your safety > Air Canada EmployeeCare+ Kit

conducted.

 — A ramp Gamification Program for hazard identification was introduced to 

training materials.

 — A total of 125 digital learning courses for career and self-development and 
specific development opportunities were introduced through conversation 
sessions, online learning cohorts, and self-led online programs.

 — Unlock the Best in You, Air Canada’s Corporate Wellness Program, was 

expanded.

 — Air Canada stepped up its diversity and inclusion initiatives and developed 

new partnerships.

 — Air Canada and the Air Canada Foundation engaged with and supported 
communities by distributing in-kind support, engaging in partnerships, 
carrying out fundraising initiatives and granting financial support to 
Canadian-registered charities.

Recognitions  

(seventh consecutive year)

(sixth consecutive year)

WORLD’S BEST 
EMPLOYERS

Employment Equity 
Achievement Award 

Diversity & Inclusion from 
Employment and Social 
Development Canada (ESDC) 

12

AIR CANADA  |  2020 ANNUAL REPORTSUSTAINABILITY AND SOCIAL IMPACT  |  2020 ACHIEVEMENTS

Planet

Recognitions  

YVR Green Excellence Award  
(second consecutive year)

Despite the financial impact of the global pandemic, Air Canada continued to advance its 
environmental initiatives and reduce its carbon footprint by:

 — Installing electric chargers for ground support equipment (GSE) in Montréal. 

 — Receiving the YVR Green Excellence Award for a second consecutive year in recognition of 

Air Canada’s efforts to reduce its energy and water consumption usage.

 — Attaining IEnvA stage 2 certification for its Environmental Management System. 

 — Signing the Buckingham Palace Declaration and attaining International Air Transport 
Association (IATA) Illegal Wildlife Trade (IWT) certification for cargo operations. 

 — Achieving pre-pandemic, 2020 Corporate Waste Strategy targets.

 — Repurposing 809 tonnes of Air Canada materials rather than sending them to landfills.

 — Making socially responsible items available for sale through Aeroplan eStore.

 — Reducing the number of printed brochures at Air Canada Vacations by 60% (year over year) 

and engaging with partners to do the same.

13

AIR CANADA  |  2020 ANNUAL REPORTSUSTAINABILITY AND SOCIAL IMPACT

Air Canada’s vision for its recovery—to restore and 

has built over the past several years, which focuses on the following 
four core priorities to continuously improve the customer experience 
and employee engagement and to create value for shareholders, 
employees, customers, communities, and other stakeholders:  

rebuild towards its global champion ambition—is 
predicated on leveraging the solid foundation it 

Pursuing profitable international growth opportunities 
and leveraging competitive attributes.

Engaging customers by continually enhancing their 
travel experience and by consistently achieving 
customer service excellence.

Identifying and implementing cost-reduction and  
revenue-enhancing initiatives. 

Fostering positive culture change. 

These priorities will continue to be important pillars of Air Canada’s 
success, as it seeks to recover from the impact of the COVID-19 
pandemic. 

Sustainable Culture

At the heart of Air Canada’s culture is its overriding value: Safety First, 
Always. It is the foremost consideration of everyone at Air Canada including 
customers, employees and the communities it serves. Air Canada also 
recognizes that a cornerstone of its success is sustainable development and 
that it must also be embedded in Air Canada’s culture. Culture enables and 
drives sustainability in various ways and at various levels: it influences long-
term behaviours, builds identity, encourages innovation and contributes to 
sustainable management practices. Air Canada’s culture has also been critical 
to its agility—its ability to navigate, to quickly and continually adapt to the 
pandemic. Air Canada’s culture is what drives our plan of action for people, 
the business and the planet.

14

AIR CANADA  |  2020 ANNUAL REPORTSUSTAINABILITY AND SOCIAL IMPACT

Business 

Please refer to Air Canada’s public disclosure file, including in its fourth quarter 
Management Discussion & Analysis, for a description of the efforts deployed 
to preserve the sustainability of the business in response to the impact of the 
COVID-19 pandemic. 

CHANGING THE  
HEPA FILTER ON 
A BOEING 787-9 
DREAMLINER

15

AIR CANADA  |  2020 ANNUAL REPORT

2021 Objectives Preview 

The following is an overview 
of programs to be initiated or 
continued in 2021:  

BUSINESS
 » Continue to promote 

Air Canada’s Safety First, Always 
culture, through key objectives, 
focused on risk management 
and reporting, the safe 
reintroduction of the Boeing 737 
MAX, cargo operations, and new 
routes, equipment, initiatives 
and projects.

 » Continue to support and 

promote COVID-19 biosafety 
compliance and measures. 
 » Reduce lost-time injuries (per 

10,000 flights) by 8% from 2020 
levels.

 » Build custom business apps for 

compliance monitoring of injury 
programs.

 » Further sustainable procurement 
practices, through procurement 
policies and training. 

 » Act on Air Canada’s 2020–23 

Linguistic Action Plan to further 
Air Canada’s official languages 
maturity. 

 » Air Canada Vacations will 

continue to enhance sustainable 
tourism practices with employee 
training and raise customer 
awareness about responsible 
excursions and via promotion 
and introduction of additional 
initiatives.

 » Include SASB standards in 2021 
Corporate Sustainability Report.
 » Enhance the UN Communication 

of Progress accompanying 
the Corporate Sustainability 
Report and publish a Sustainable 
Development Goals index, 
identifying Air Canada’s progress 
against each goal.

SUSTAINABILITY AND SOCIAL IMPACT

People

Health and Safety

Privacy and Cybersecurity

Air Canada has an extensive health and safety program to prevent 
work accidents and injuries. Key to these measures is the Hazard 
Prevention Program, which allows health and safety committees to 
identify and assess workplace hazards and to determine appropriate 
controls for mitigating risks. These committees cover all employee 
groups at Air Canada. The Corporate Safety branch, through its 
Corporate Safety and Emergency Management department, 
is responsible for ensuring that employee safety programs are 
documented, implemented, effective and adapted to realize 
identified improvements. Among other activities, the Corporate 
Safety branch monitors compliance with applicable laws and 
regulations while tracking employee safety-related incidents. 

Biannual, voluntary and confidential safety culture surveys are 
conducted to collect employees’ insight on safety. The results from 
the survey effected in 2020 show that the majority of employees 
feel safe to report errors, concerns and hazards, understand why 
safety operating procedures are created and feel supported in their 
ability to learn and be taught new safety procedures. 

Air Canada continues to maintain exemplary IATA Operational 
Safety Audit results. 

16

Air Canada has developed a cybersecurity framework and continues 
to implement its privacy action plan to progress its privacy maturity, 
cyber security resilience and manage risks through multi-layered 
means, including through more robust infrastructure, consistent 
processes and effective governance. Privacy efforts are focused 
notably in the areas of polices governance, vendor privacy risk 
management, record of processing activities, privacy impact 
assessments and data subject rights management. As part of 
its security efforts, Air Canada implemented a Multi-Factor 
Authentication Program for employee and customer-facing 
applications. Internal controls and Payment Card Industry Data 
Security Standard (PCI DSS) controls are assessed annually in 
accordance with the National Instrument 52-109 (NI 52-109) 
auditing standard and PCI DSS 3.2.1 respectively.

Wellness

Specific COVID-19 workplace measures were implemented such 
as COVID-19 screening facilities for office-based and operational 
employees at primary hubs, training to support people managers in 
dealing with the new realities, weekly COVID-19 communications 
via employee communication channels with Cleveland Clinic Canada, 
including live broadcasts, and a telework policy. Air Canada is 

AIR CANADA  |  2020 ANNUAL REPORT2021 Objectives Preview 

The following is an overview 
of programs to be initiated or 
continued in 2021:   

PEOPLE

 » Continue to promote and 

improve resources, tools and 
programs for employees’ 
development, engagement 
and well-being, especially 
in the face of the continued 
pandemic, including through:
•  Appropriate tools and 

continuous workplace safety 
measures.

•  New and continuous UBY 

offerings and other assistance 
programs.

•  Talent development plans.
 » Engage with customers with 
adapted offerings, as the 
ability to travel gradually 
returns.

 » Continue to help 

communities in need from 
coast to coast, through in-
kind donations, employee 
volunteering, fundraising or 
special initiatives. 

 » Deepen community relations 

by supporting socio-
economic development and 
by supporting organizations 
focused on innovation, health 
and wellness, diversity and 
inclusion, official languages 
and the environment. 

SUSTAINABILITY AND SOCIAL IMPACT

also working with the Creative Destruction Labs Rapid Screening 
Consortium on rapid antigen screening in the workplace starting 
with pilots in Toronto and Montréal. 

Air Canada has other workplace safety measures in place to ensure 
the well-being of employees. These include policies on workplace 
violence and harassment, drugs and alcohol, and workplace safety 
training, and providing automated external defibrillator units in 
all facilities. 

Employees may benefit from the Employee and Family Assistance 
Program (or other similar programs), which provides immediate 
and confidential help for any work, health or life concern, and 
Air Canada’s unique corporate wellness program, called Unlock 
the Best in You (UBY). UBY provides tools, resources and training 
in relation to health and wellness, mental health, financial health, 
and work health.   It was expanded in 2020 with the launch of a 
mobile application that offers an extensive pool of resources, tools 
and health challenges for employees, as well as a virtual counselling 
program for employees’ and their families’ mental health, workplace 
training for managers and expert blogs on navigating and managing 
the COVID-19 pandemic. A special employee engagement campaign 
outlining the importance of mental health was held in October 2020 
as well.  

17

AIR CANADA  |  2020 ANNUAL REPORTSUSTAINABILITY AND SOCIAL IMPACT

Employee and Labour Relations

Air Canada’s deep and strong relationship with its major union 
groups is a fundamental pillar of Air Canada’s sustainable future. 
This was exemplified through their close and constructive work 
to transform cargo operations and mitigate, as best as possible, 
the unavoidable workforce reduction effected as a result of the 
unprecedented impacts of the COVID-19 pandemic. 

Retention and development of employees is the cornerstone of 
a healthy work culture and protects the longevity of a business 
while setting it up for future success. Air Canada focuses on 
building a sustainable workforce and, as such, contributes to 

the socio-economic development in Canada. Air Canada is an 
important contributor to the travel and tourism sector worldwide. 
Notwithstanding the impacts of the COVID-19 pandemic, talent 
management and retention remain a key focus for the future of the 
organization. Air Canada is committed to providing development 
opportunities and career progression to its employees. In 
accordance with its Recruitment Policy, recruitment initiatives 
emphasize its dedication to encouraging internal transfers 
and promotions. Some collective agreements also provide for 
opportunities to trial other positions within the Company, while 
protecting seniority and job positions for some time.

Diversity and Inclusion 

Air Canada believes that diverse perspectives maximize the 
effectiveness and quality of decision-making. Air Canada’s 
commitment to diversity was affirmed in a written Board Diversity 
Policy first adopted by its Board of Directors in February 2015 and, 
more recently, affirmed in an amended policy in February 2020. 

Air Canada is a member of the 30% Club and a signatory to the 
Catalyst Accord 2022, whose objective is to increase the average 
percentage of women on boards and in executive positions in 
corporate Canada to 30% or greater by 2022. Air Canada established 
and exceeded a target of women representing at least 30% of 
senior management by 2020. One-third of Air Canada’s Executive 
Committee is composed of women, and over 30% of its Board of 
Directors is represented by women, and one out of the 12 directors 
(8%) of the Board of Directors is a member of a visible minority. 

Air Canada pursues a comprehensive diversity management 
strategy with the goal of ensuring an inclusive and diverse workplace 
based on respect, where all employees feel they belong, which 

18

creates an environment in which they can best use their talents. 
On March 4, 2021, Air Canada announced that it been named one 
of Canada’s Best Diversity Employers for the sixth consecutive year 
by MediaCorp Canada Inc. The airline was selected again for its 
ongoing commitment to inclusiveness through various initiatives and 
programs that promote equal opportunities for all people and a work 
environment where all employees feel respected and recognized. 
In 2020, Air Canada signed the BlackNorth Initiative CEO pledge 
to acknowledge the existence of anti-Black systemic racism and on 
creating opportunities for Black people within the company. As part 
of the Pledge Air Canada committed to, at a minimum, have 3.5% 
of executive and board roles being held by Black leaders by 2025. 
Air Canada also launched a new leadership bursary with the Pinball 
Clemons Foundation for people of colour.

Air Canada introduced training to facilitate accessible transportation 
for persons with disabilities and for all customer-facing employees 
and management involved in decision-making or policy or procedure 
setting. Air Canada takes great pride in ensuring its customers are 
well taken care of during all phases of the journey, from booking 
to departure and to their destination arrival. In order to deliver 

AIR CANADA  |  2020 ANNUAL REPORTSUSTAINABILITY AND SOCIAL IMPACT

accessible services, considerable resources are devoted to meet 
the needs of customers. This training, itself built on an inclusive 
approach, is an additional layer to these efforts, consistently raising 
awareness and providing increased support when needed.

Communities

In a year that was challenging unlike any other and despite the 
impact of the pandemic on its business, Air Canada and the 
Air Canada Foundation continued to help communities in need from 
coast to coast, through in-kind donations, employee volunteering, 
fundraising or special initiatives.

Air Canada provided and promoted opportunities for Aeroplan 
Members to support communities through special offers, matching 
campaigns and donation opportunities, including during the Travel 
at Home campaign. In 2020, more than 150 million Aeroplan points 
were donated by members to charities. 

With the Gift of Travel campaign, Air Canada celebrated the actions 
of community heroes who made a memorable impact, helping their 
fellow Canadians during the COVID-19 pandemic. It also enabled 
the raising of funds and Aeroplan points for charitable organizations 
in Canada, while offering customers aspiring to travel a new flexible 
travel pass product. More than $135,000 (net) was raised by the 
Air Canada Foundation through an inaugural public online auction, 
along with over one million Aeroplan points through its annual 
Matching Campaign.

Air Canada and the Air Canada Foundation initiated a food rescue 
effort across Canada, offering more than 770,000 kilograms of food 
from April to December, representing over 1.3 million meals. These 
efforts supported more than 70 front-line social service organizations 
across eight provinces and averted roughly over 1.5 million kg of 
greenhouse gas (GHG) emissions from the avoidance of new food 
production, processing or retailoring. 

In October, Air Canada Cargo and the Foundation brought Drone 
Delivery Canada (DDC), the Pontiac Group, GlobalMedic and 

DRONE DELIVERY 
SOLUTION FOR THE 
BEAUSOLEIL FIRST 
NATION COMMUNITY 
IN ONTARIO.

IMPLEMENTED BY:  
AIR CANADA CARGO AND THE 
AIR CANADA FOUNDATION 

19

AIR CANADA  |  2020 ANNUAL REPORT

generous donors together to implement DDC’s drone delivery 
solution for the Beausoleil First Nation Community in Ontario.

More than 4,000 cargo-only flights were operated in 2020, providing 
needed global capacity to ensure the flow of essential goods in the 
supply chain, including personal protective equipment (PPE). As of 
December 2020, more than 2.6 million kg of PPE were transported.

Air Canada Cargo underwent an extensive preparedness exercise 
in 2020 to ensure all aspects of its operations were up to date and 
reflective of current requirements and standards for transporting 
vaccines. COVID-19 vaccines are being transported around the world, 
and Air Canada Cargo, a trusted supply chain partner, is proudly 
involved in bringing the vaccines to Canadians.

Over 300 employees helped their local communities across the 
country, supporting The Canadian Red Cross efforts in the fight 
against COVID-19. Becoming Santa for a day, brightening the spirits 
of more than 200 children in need, they assembled backpacks full of 
brand-new gifts for youth experiencing homelessness or they raised 
funds for various causes.

SUSTAINABILITY AND SOCIAL IMPACT

Planet

Air Canada’s environmental focus is two-fold: Leave less: less energy 
use through operations, less carbon in the atmosphere, less waste 
on land and in water, and less noise in communities; and Do more to 
address environmental issues: more collaboration and participation 
with industry partners, and more involvement in communities and 
with employees and customers. 

Air Canada has developed an Environmental Policy, consistent with 
the requirements of IEnvA and ISO 14001:2015, which documents 
its environmental commitments. The Environmental Policy is the 
basis of Air Canada’s Environmental Management System (EMS) 
through which Air Canada maintains environmental management 
programs to meet regulatory compliance requirements and other 
additional commitments to which it has subscribed. 

In support of its efforts to reduce waste, pollution and GHG 
emissions and to improve environmental performance, Air Canada 
advanced to a third-party certified system through the IATA IEnvA 
program. IEnvA is a two-stage certification process, specific for 
airlines that complies with and demonstrates equivalency to the 
ISO 14001: 2015 environmental management systems standard. 
Air Canada is proud to be the first airline in North America to be 
IEnvA Stage 2 certified, which provides recognition that its existing 
environmental compliance activities and sustainability initiatives 
are more integrated into Air Canada’s operations. 

In June 2020, Air Canada signed the Buckingham Palace 
Declaration, which confirms its commitment to stop traffickers 
of illegal wildlife trade from moving their contraband. On 
September 30, 2020, Air Canada became Illegal Wildlife Trade 
(“IWT”) certified — the first airline in North America to achieve this 
industry standard. Introduced in 2019 by IATA, the IWT certification 
incorporates the 11 commitments of the United for Wildlife 
Buckingham Palace Declaration for airlines engaged in fighting 
the trade in illegal wildlife.  Air Canada Vacations also acted on its 
commitment to no longer sell or promote packages to, or generate 
revenue from, attractions that involve the captivity of current 
or future generations of dolphins, working with its suppliers and 
contracted hotels to continuously reduce the practice of keeping 
dolphins in captivity. 

Climate Action

A global challenge that knows no national borders, climate 
change requires international solutions and coordination to help 
countries lower their carbon emissions. Commercial aviation 
produces around 2% of the total man-made carbon emissions. 
Air Canada monitors its GHG emissions closely and is committed 
to mitigating its environmental footprint. As 99% of the airline’s 
carbon dioxide (CO2) emissions are generated from aircraft engine 
combustion, there is a strong positive correlation between meeting 

20

            Environmental and 
sustainability strategy

LESSCARBON

LESSNOISE

LESSWASTE

MOINS  DE DÉCHETS 

LESSENERGY

DOMORE

MOINS  D’ÉNERG IE

EN FAIR E PLU S

Climate protection plan

Plan de lutte pour le climat

Stratégie 

environnementale et de  

développement durable 

MOINS  DE CAR BONE 

MOINS 

D'ÉMISSIONS 

SONORES

its environmental targets and reducing fuel burn, emissions and 
operating costs. 

IATA’s aviation industry climate action plan has set targets to 
mitigate CO2 emissions from air transport:

 — An average improvement in fuel efficiency of 1.5% per year 

from 2009 to 2020.

 — A cap on net aviation CO2 emissions from 2020 (carbon-neutral 

growth).

 — A reduction in net aviation CO2 emissions of 50% by 2050, 

relative to 2005 levels .

IATA’s stated approach to achieving these targets is through more 
efficient aircraft operations, improved technology and sustainable 
aviation fuels, infrastructure improvements and single, global 
market-based measures to address remaining emissions gaps. 
Air Canada has adopted this collective industry approach and has 
worked towards these targets. 

Air Canada continues to bolster its climate change strategy to 
further improve on its emissions and has subscribed to ambitious 
goals and targets going forward. To date, Air Canada is engaged in 
the following notable actions:

 — Fleet Modernization: Air Canada’s fleet modernization 

program offers substantive fuel efficiency improvements and 
meaningfully contributes to its environmental impact and 
emissions reduction efforts. In May 2020, Air Canada announced 
the permanent retirement of certain older aircraft from its 
fleet, consisting of its Airbus A319, Embraer 190 and some 
select Boeing 767 aircraft, leaving it with a more modern and 
fuel-efficient fleet. The Boeing 787-8 and Boeing 787-9, also 
known as Dreamliner, deliver an approximate 20% improvement 

AIR CANADA  |  2020 ANNUAL REPORTSUSTAINABILITY AND SOCIAL IMPACT

in fuel efficiency over the aircraft they replaced. The airline is 
also renewing its narrow-body fleet with the Airbus A220 and 
the Boeing 737 MAX. These aircraft are expected to average 
approximately 20% less fuel consumption per seat and emit 
approximately 20% less CO2 and 50% less nitrogen oxide than  
the aircraft they replace. 

 — Fuel Efficiency Working Group: Air Canada created a fuel 

efficiency working group that identifies opportunities to reduce 
weight on board its aircraft and reduce fuel consumption. Since 
2016, over 100 projects were achieved, resulting in more than 
135,000 tCO2e avoided. 

 — Sustainable Fuels: Air Canada has been involved in 

advancement and development of sustainable aviation fuel since 
2012, having performed eight biofuel flights and contributing to 
important Canadian initiatives on biojet supply chain knowledge 
and research on the impact of biojet on contrail development. 
Air Canada is a supporting airline of “The Sky’s the Limit” 
Challenge, through Natural Resources Canada, an initiative to 
accelerate innovation of sustainable aviation fuel in Canada. 
Through the National Airlines Council of Canada (“NACC”), 
Air Canada engages with governments in Canada on policy 
discussions for mechanisms needed to support a Canadian 
biofuel supply chain. 

 — CORSIA: Air Canada has endorsed the aviation industry’s 

climate action targets and recognizes the ongoing work to be 
done in collaboration with the industry, to cap the emissions 
growth of international aviation at 2020 levels. The Government 
of Canada has adopted the voluntary phase of ICAO’s Carbon 
Offsetting and Reduction Scheme for International Aviation 
(CORSIA), applicable to certain Air Canada international flights. 
CORSIA is designed to complement the basket of mitigation 
measures the air transport industry is already pursuing to reduce 
its CO2 emissions and will be the first global sector carbon 
offset scheme for a single industry. Emissions monitoring in 
2019 form the 2020 baseline, with CORSIA obligations in effect 
January 1, 2021.

 — Canada Action Plan: Air Canada is also a signatory, through 
the NACC, to the Canadian Action Plan to Reduce Greenhouse 
Gas Emissions from Aviation. This multiparty action plan between 
aviation industry stakeholders and the federal government 
outlines how the parties intend to reduce greenhouse gas 
emissions from aviation activities. 

Information on Air Canada’s carbon footprint, targets and climate 
protection strategy have been reported through the CDP for the past 
13 years. The CDP questionnaire incorporates and aligns with the Task 
Force on Climate-related Financial Disclosures (“TCFD”) framework. 
To access Air Canada’s CDP response, visit www.cdp.net. In addition to 
reporting through the CDP, Air Canada also plans on further aligning 
with the TCFD framework for its 2021 ESG disclosures. 

Less Waste

Despite the operational and financial impacts of the pandemic, 
Air Canada diverted 64.8% of its waste from landfill in offices and 
facilities and has maintained its commitment to waste reduction 
under its Corporate Waste Strategy. The strategy is focused on 
decreasing the amount of waste generated and sent to landfill 

21

2021 Objectives Preview 

The following is an overview of programs 
to be initiated or continued in 2021:   

PLANET

 » Advance Air Canada’s climate change 
strategy and partnerships, focusing 
on the following ambitious goal and 
targets: 
•  2050 goal: 

 − net-zero GHG emissions from all Air Canada 

operations
•  2030 targets:

 − 20% absolute GHG reductions from flights 

compared to 2019 

 − 30% absolute GHG reductions from ground 

operations compared to 2019

•  Investments in sustainable fuels and carbon 

compensation mechanisms

 » Incorporate TCFD framework in 2021 

climate-related reporting.

 » Demonstrate commitment to the 

Buckingham Palace Declaration through 
specific activities designed to raise 
awareness of illegal wildlife trafficking. 
 » Continue advancing Air Canada’s IEnvA 
certified environmental management 
system. 

 » Evolve the next set of Corporate Waste 

Strategy targets. 

 » Implement a water conservation 

program.

by (1) reducing waste by 20% in offices, Maple Leaf Lounges and 
other facilities; and (2) recycling 50% of approved items on board 
domestic flights. The Corporate Waste Strategy targets have been 
achieved, and Air Canada will now evaluate new goals taking into 
consideration the COVID-19 pandemic. This includes developing 
solutions for new waste steams created by the pandemic and 
working with departmental partners to re-evaluate the way waste 
is produced, disposed of, and tracked across all lines of business.

In 2020, 809 tonnes of Air Canada materials were donated for use 
rather than sent to landfill. This consisted of donations of banners, 
duvets, uniforms, food from its in-flight kitchens and other items. 

Socially responsible items are also now available for sale through 
the Aeroplan eStore: members have the ability to purchase carbon 
offsets, support ocean plastic reduction and acquire upcycled items, 
such as leather bags, from Air Canada aircraft.

AIR CANADA  |  2020 ANNUAL REPORTMANAG E M E NT ’S 
D ISCUSS I O N 
AN D ANALYS IS 
O F RES U LTS O F 
O PE R ATI O N S 
AN D FI NAN C IAL 
CO N D ITI O N

22

AIR CANADA  |  2020 ANNUAL REPORT

2.

Introduction and Key Assumptions

In this Management’s Discussion and Analysis of Results of 
Operations and Financial Condition (“MD&A”), the “Corporation” 
refers, as the context may require, to Air Canada and/or one or 
more of Air Canada’s subsidiaries, including its wholly owned 
operating subsidiaries, Touram Limited Partnership, doing business 
under the brand name Air Canada Vacations® (“Air Canada 
Vacations”), Air Canada Rouge LP, doing business under the brand 
name Air Canada Rouge® (“Air Canada Rouge”) and Aeroplan Inc. 
(“Aeroplan”). This MD&A provides the reader with a review and 
analysis, from the perspective of management, of Air Canada’s 
financial results for the fourth quarter and full year 2020. This 
MD&A should be read in conjunction with Air Canada’s audited 
consolidated financial statements and notes for 2020. All financial 
information has been prepared in accordance with generally 
accepted accounting principles in Canada (“GAAP”), as set out in 
the CPA Canada Handbook – Accounting (“CPA Handbook”), which 
incorporates International Financial Reporting Standards (“IFRS”), 
as issued by the International Accounting Standards Board (“IASB”), 
except for any non-GAAP measures and any financial information 
specifically denoted otherwise. 

Except as otherwise noted, monetary amounts are stated in 
Canadian dollars. For an explanation of certain terms used in this 
MD&A, refer to section 20 “Glossary” of this MD&A. Except as 
otherwise noted or where the context may otherwise require, this 
MD&A is current as of February 11, 2021. 

Forward-looking statements are included in this MD&A. See 
“Caution Regarding Forward-Looking Information” below for a 
discussion of risks, uncertainties and assumptions relating to these 
statements. For a description of risks relating to Air Canada, refer 
to section 17 “Risk Factors” of this MD&A. Air Canada issued a 
news release dated February 12, 2021 reporting on its results for 
the fourth quarter and full year 2020. This news release is available 
on Air Canada’s website at aircanada.com and on SEDAR’s website 
at www.sedar.com. For further information on Air Canada’s public 
disclosures, including Air Canada’s Annual Information Form, consult 
SEDAR at www.sedar.com.

23

Caution Regarding Forward-Looking 
Information

Air Canada’s public communications may include forward-looking 
statements within the meaning of applicable securities laws. Such 
forward-looking statements are included in this MD&A and may be 
included in other communications, including filings with regulatory 
authorities and securities regulators. Forward-looking statements 
relate to analyses and other information that are based on forecasts 
of future results and estimates of amounts not yet determinable. 
These statements may involve, but are not limited to, comments 
relating to guidance, strategies, expectations, planned operations 
or future actions. Forward-looking statements are identified using 
terms and phrases such as “preliminary”, “anticipate”, “believe”, 
“could”, “estimate”, “expect”, “intend”, “may”, “plan”, “predict”, 
“project”, “will”, “would”, and similar terms and phrases, including 
references to assumptions. 

Forward-looking statements, by their nature, are based on 
assumptions, including those described in this MD&A and the 
documents incorporated by reference herein and are subject to 
important risks and uncertainties. Forward-looking statements 
cannot be relied upon due to, among other things, changing 
external events and general uncertainties of the business of 
Air Canada. Actual results may differ materially from results 
indicated in forward-looking statements due to a number of 
factors, including those discussed below. 

Air Canada, along with the rest of the global airline industry, 
continues to face a severe drop in traffic and a corresponding 
decline in revenue and cash flows as a result of the COVID-19 
pandemic and the travel restrictions imposed in many countries 
around the world, and particularly in Canada. The impact of the 
COVID-19 pandemic began to be felt in traffic and sales figures 
commencing in early March 2020. These impacts include drastic 
declines in earnings and cash flow from operations. There is very 
limited visibility on travel demand given changing government 
restrictions in place around the world and the severity of the 
restrictions in Canada; these restrictions and concerns about travel 
due to the COVID-19 pandemic as well as passenger concerns 
and expectations about the need for certain precautions, such as 
physical distancing, are severely inhibiting demand. The COVID-19 
pandemic is also having significant economic impacts, including on 
business and consumer spending, which may in turn significantly 
impact demand for travel. Air Canada cannot predict the full 
impact or the timing for when conditions may improve. Air Canada 
is actively monitoring the situation and will respond as the impact 
of the COVID-19 pandemic evolves, which will depend on a 
number of factors including the course of the virus, availability of 
rapid, effective testing, vaccinations and treatments for the virus, 
government actions, and passenger reaction, as well as timing of a 
recovery in international and business travel which are important 
segments of Air Canada’s markets, none of which can be predicted 
with any degree of certainty.

AIR CANADA  |  2020 ANNUAL REPORTOther factors which may cause results to differ materially from 
results indicated in forward-looking statements include economic 
and geopolitical conditions, Air Canada’s ability to successfully 
achieve or sustain positive net profitability, industry and market 
conditions and the demand environment, Air Canada’s ability to 
pay its indebtedness and maintain or increase liquidity, including 
through government financial assistance, competition, energy 
prices, Air Canada’s dependence on technology, cybersecurity risks, 
Air Canada’s ability to successfully implement appropriate strategic 
and other important initiatives (including Air Canada’s ability to 
reduce operating costs), other epidemic diseases, terrorist acts, war, 
Air Canada’s dependence on key suppliers, casualty losses, changes  
in laws, regulatory developments or proceedings, Air Canada’s 
ability to successfully operate its new loyalty program, climate 
change and environmental factors (including weather systems 
and other natural phenomena and factors arising from man-made 
sources), interruptions of service, Air Canada’s dependence on 
regional and other carriers, Air Canada’s ability to preserve and grow 
its brand, employee and labour relations and costs, Air Canada’s 
dependence on Star Alliance and joint ventures, limitations due to 
restrictive covenants, pending and future litigation and actions by 
third parties, currency exchange, the grounding of the Boeing 737 
MAX aircraft in certain jurisdictions and risks generally relating to 
the grounding of aircraft fleet types, pension plans, Air Canada’s 
ability to attract and retain required personnel, insurance issues 
and costs, as well as the factors identified in Air Canada’s public 
disclosure file available at www.sedar.com and, in particular, those 
identified in section 17 “Risk Factors” of this MD&A. Furthermore, 
the acquisition of Transat A.T. Inc. is subject to regulatory approvals 
and certain conditions, and there are no assurances that the 
acquisition will be completed as described in this MD&A or at all. 
The forward-looking statements contained or incorporated by 
reference in this MD&A represent Air Canada’s expectations as of 
the date of this MD&A (or as of the date they are otherwise stated 
to be made) and are subject to change after such date. However, 
Air Canada disclaims any intention or obligation to update or 
revise any forward-looking statements whether because of new 
information, future events or otherwise, except as required under 
applicable securities regulations.

Key Assumptions

Air Canada, along with the rest of the global airline industry, 
continues to face a severe drop in traffic and a corresponding 
decline in revenue as a result of the COVID-19 pandemic. In light of 
the COVID-19 pandemic, as well as the economic environment and 
the recent significant volatility in fuel price and foreign exchange 
rates, Air Canada is not providing any assumptions relating to GDP, 
fuel prices or foreign exchange rates. 

Intellectual Property

Air Canada owns or has rights to trademarks, service marks or 
trade names used in connection with the operation of its business. 
In addition, Air Canada’s names, logos and website names and 
addresses are owned or licensed by Air Canada. Air Canada also 
owns or has the rights to copyrights that also protect the content 
of its products and/or services. Solely for convenience, the 
trademarks, service marks, trade names and copyrights referred to 
in this MD&A may be listed without the ©, ® and TM symbols, but 
Air Canada reserves all rights to assert, to the fullest extent under 
applicable law, its rights or the rights of the applicable licensors to 
these trademarks, service marks, trade names and copyrights.

This MD&A may also include trademarks, service marks or trade 
names of other parties. Air Canada’s use or display of other parties’ 
trademarks, service marks, trade names or products is not intended 
to, and does not imply a relationship with, or endorsement or 
sponsorship of Air Canada by, the trademark, service mark or trade 
name owners or licensees.

24

AIR CANADA  |  2020 ANNUAL REPORT3.

About Air Canada

Air Canada is the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder 
market and in the international market to and from Canada. Its mission is connecting Canada and the World. 

Air Canada enhances its domestic and transborder network through 
capacity purchase agreements (“CPAs”) with regional airlines 
operating flights on behalf of Air Canada under the Air Canada 
Express banner. Regional carriers form an integral part of the 
airline’s international network strategy, providing valuable traffic  
feed to Air Canada and Air Canada Rouge routes. 

In 2020, Air Canada, together with Jazz Aviation LP (“Jazz”), Sky 
Regional Airlines Inc. (“Sky Regional”) and other regional airlines 
operating flights on behalf of Air Canada under CPAs, operated, on 
average, 544 daily scheduled flights to 192 direct destinations on six 
continents, comprised of 61 Canadian destinations, 50 destinations 
in the United States and a total of 81 international destinations 
(though operations to many destinations were suspended or did 
not operate continually as they otherwise would throughout 
the year as a result of the COVID-19 pandemic). In comparison, in 
2019, Air Canada, together with its CPA carriers, operated, on 
average, 1,531 daily scheduled flights to 217 direct destinations on six 
continents, comprised of 62 Canadian destinations, 56 destinations 
in the United States and a total of 99 international destinations. 
The significant decline in flight operations in 2020 was due to the 
severe impact of the COVID-19 pandemic which is further discussed 
in section 4 “Strategy and Covid-19 Mitigation and Recovery Plan” 
of this MD&A.

At December 31, 2020, Air Canada mainline had an operating fleet of 
169 aircraft, comprised of 91 Boeing and Airbus narrow-body aircraft 
(including 24 Boeing 737 MAX aircraft which were grounded in 2020 
and some of which resumed commercial flying on February 1, 2021), 
78 Boeing and Airbus wide-body aircraft, while Air Canada Rouge 
had an operating fleet of 39 aircraft, comprised of 14 Airbus A321 
aircraft, five Airbus A320 aircraft and 20 Airbus A319 aircraft. At 
December 31, 2020, the Air Canada Express fleet was comprised of 
49 Mitsubishi regional jets, 62 De Havilland Dash-8 turboprop aircraft 
and 25 Embraer 175 aircraft for a total of 136 aircraft. In comparison, 
at December 31, 2019, Air Canada mainline had an operating fleet of 
188 aircraft, comprised of 94 Boeing and Airbus narrow-body aircraft 
(including 24 Boeing 737 MAX aircraft which were grounded for the 
duration of the year in March 2019), 80 Boeing and Airbus wide-body 
aircraft, and 14 Embraer 190 regional jets, while Air Canada Rouge 
operated a fleet of 64 aircraft, comprised of 14 Airbus A321 aircraft, 
three Airbus A320 aircraft, 22 Airbus A319 aircraft and 25 Boeing 
767-300ER aircraft. At December 31, 2019, the Air Canada Express 
fleet was comprised of 48 Mitsubishi regional jets, 73 De Havilland 
Dash-8 turboprop aircraft and 25 Embraer 175 aircraft for a total 
of 146 aircraft. At December 31, 2019, a total of five 18-passenger 
Beech 1900 aircraft were also operated by regional airlines on behalf 
of Air Canada. 

25

AIR CANADA  |  2020 ANNUAL REPORTAir Canada is a founding member of the Star Alliance® network. 
Through the 26-member airline network, Air Canada offers its 
customers access to a vast global network, as well as reciprocal 
participation in frequent flyer programs and the use of airport 
lounges and other common airport facilities. 

Air Canada’s Aeroplan program is Canada’s premier travel loyalty 
program. The Aeroplan program allows individuals to enrol as 
members and accumulate Aeroplan points through travel on 
Air Canada and select partners, as well as through the purchase  
of products and services from participating partners and suppliers. 
Members can redeem Aeroplan points for a variety of travel, 
merchandise, gift card, and other rewards provided directly by 
participating partners, or made available through Aeroplan’s 
suppliers. Aeroplan Elite Status recognizes Air Canada’s frequent 
flyers, as well as Aeroplan’s most engaged members, with a range 
of priority travel services and membership benefits.

Air Canada Vacations is a leading Canadian tour operator, 
developing, marketing, and distributing vacation travel packages, 
operating in the outbound leisure travel market (Caribbean, Mexico, 
U.S., Europe, Central and South America, South Pacific, Australia 
and Asia), and the inbound leisure travel market to destinations 
within Canada, and offering cruise packages in North America, 
Europe and the Caribbean. Air Canada Rouge is Air Canada’s 
leisure carrier. 

Air Canada Cargo is a global cargo service provider, offering cargo 
services through scheduled flights and via chartered, specialized 
flights. In addition to transporting freight on Air Canada’s aircraft 
operating scheduled passenger services, in 2020, Air Canada Cargo 
started transporting freight on cargo-only flights using Air Canada’s 
mainline wide-body aircraft, as well as four converted Boeing 777 
and three converted Airbus 330 aircraft where it has increased 
available cargo space by removing seats from the passenger cabin. 

26

AIR CANADA  |  2020 ANNUAL REPORT

4.

Strategy and COVID-19 Mitigation and Recovery Plan

Air Canada, along with the rest of the global airline industry, 
continues to face a severe and abrupt drop in traffic and a 
corresponding decline in revenue and cash flows as a result of the 
COVID-19 pandemic and the travel restrictions imposed in many 
countries around the world, and particularly in Canada. The impacts 
of the COVID-19 pandemic began to be felt in traffic and sales figures 
commencing in early March 2020. These impacts include drastic 
declines in earnings and cash from operations. Canada has among 
the strictest travel restrictions and quarantine requirements in the 
world, including barring most inbound travel by non-Canadians and 
imposing a 14-day quarantine on passengers returning from abroad. 
In addition, effective January 7, 2021, international travellers five 
years of age or older entering Canada are required to present, prior 
to boarding a flight, a negative COVID-19 PCR test. On January 29, 
2021, the Government of Canada announced further restrictions to 
international travel including PCR testing upon arrival and mandatory 
quarantine in a government-approved hotel for three days at the 
travellers’ expense (and, for travellers with a positive COVID-19 test, 
an additional quarantine in government facilities). Additional details 
on the measures announced on January 29, 2021 are expected to be 
announced in the coming days or weeks. 

COVID-19 Mitigation  
and Recovery Plan

Air Canada has implemented or will be implementing the following 
measures as part of its COVID-19 Mitigation and Recovery Plan:

Customer Service and Safety  

Air Canada makes safety its first consideration in all that it 
does and has been continually updating its health and safety 
policies and procedures for travellers and employees in airports, 
onboard aircraft and in other workplaces to account for new 
information about COVID-19 as it becomes available. This includes 
a requirement for customers and crew to wear a protective face 
covering, as well as enhanced protective personal equipment for 
airport agents and crews, the reinforcement of safe practices such 
as frequent handwashing and collaborating with the Canadian 
federal government to screen passengers to help determine fitness  
for flying.

 — To underscore its commitment to customer and employee 

safety, Air Canada introduced Air Canada CleanCare+. This 
program is designed to reduce the risk of exposure to COVID-19 
through such measures as enhanced aircraft grooming, 
mandatory preflight customer temperature checks and facial 
coverings, in addition to required health questionnaires and 
providing all customers with care kits for hand cleaning and 
hygiene. In January 2021, Air Canada received the Diamond 
certification from the Airline Passenger Experience Association 
(APEX) Health Safety powered by SimpliFlying. The Diamond 

27

Certification recognized the airline for achieving hospital-grade 
levels of biosecurity across multiple passenger touchpoints. The 
certification program aims to create a global standard for health 
and safety measures focused on airline customers. 

 — Air Canada has introduced numerous touchless processes 

throughout the customer journey, including: TouchFree Bag 
Check for flights departing from Canadian airports, the ability 
to order food directly in Maple Leaf Lounges from smartphones 
and tablets, touchless self-entry to the Air Canada Café for when 
it reopens, and provisioning of all newspapers and magazines in 
digital format via PressReader. 

 — Air Canada has undertaken several medical collaborations to 

continue advancing biosafety across its business, including with 
Cleveland Clinic Canada in Toronto, a renowned global health 
care leader, to provide additional science-based evidence in 
our ongoing COVID-19 response; with Ottawa-based Spartan 
Bioscience to explore rapid COVID-19 testing in an aviation 
environment; and, since early 2019, with Toronto-based BlueDot, 
a company that monitors infectious diseases globally in real time 
to provide accurate, relevant information to make business and 
safety decisions quickly.

 — Air Canada partnered with McMaster HealthLabs and the 

Greater Toronto Airports Authority in a study of international 
travellers arriving at Toronto Pearson International Airport. 
Preliminary results have indicated that testing can provide an 
effective, responsible alternative to facilitate the safe relaxation 
of quarantines. Final results are currently being analyzed and 
are expected to be published by McMaster HealthLabs and the 
University of Toronto during the first quarter of 2021.

 — Air Canada is finalizing an initial order of Abbott’s ID NOW 

COVID-19 rapid response tests as part of its ongoing evaluation 
of COVID-19 testing technology and protocols, one of the first 
private sector companies to do so. 

 — Air Canada recently conducted a trial with the application of 

COVID-19 contact tracing technology in its workplace using the 

AIR CANADA  |  2020 ANNUAL REPORTBluetooth-enabled TraceSCAN app and wearable technology 
developed by Canadian-based Facedrive Inc. Following an initial 
pilot, the use of this technology is being further expanded on a 
trial basis in other Air Canada workplaces.

Act under two different orders (one for United States arrivals 
and one for all other international arrivals), subject to limited 
exceptions (for example, for family members, compassionate 
reasons, and international students).

 — Air Canada is collaborating with Shoppers Drug Mart to provide 

 — 14-day quarantine requirements under the Quarantine Act for 

Air Canada customers with the opportunity to take a pre-
departure COVID-19 PCR test to support compliance with 
international travel requirements. The test is now available to 
travellers in Ontario, Alberta, and British Columbia.

 — Air Canada is working with the Creative Destruction Labs rapid 
testing consortium on rapid antigen screening in the workplace 
starting with pilots in Toronto and Montréal.

 — Air Canada is the first Canadian airline to offer its customers 
the safety and convenience of a new boarding option utilizing 
facial biometrics. The technology is now available for customers 
departing from San Francisco International Airport. The airline 
plans to expand biometric boarding options to other U.S. airports 
in the near future and is currently exploring options which could 
be viable at Canadian airports. 

Capacity and Route Network

As a result of the impact of the COVID-19 pandemic and related 
travel restrictions, Air Canada reduced ASM capacity by 67% in 
2020 compared to 2019 and plans to reduce first quarter 2021 
capacity approximately 85% compared to the first quarter of 2019 
(also represents a reduction of approximately 83% compared to 
the first quarter of 2020). The airline will continue to dynamically 
adjust capacity and take other measures as required to adjust for 
demand, including as a result of health warnings, travel restrictions, 
quarantines, border closures and market and regulatory conditions. 

Canadian travel and quarantine restrictions include the following:

 — Travel bans prohibiting all foreign nationals from entering Canada 
by air under provisions of the Aeronautics Act and Quarantine 

28

all travellers entering Canada, including Canadians.

 — Interprovincial restrictions on travel and/or quarantines in 

numerous provinces, including Nova Scotia, New Brunswick, 
Prince Edward Island, Newfoundland, Manitoba, and in the three 
territories — for all persons including Canadians.

 — The Government of Canada also has a global travel advisory in 

place advising Canadians to avoid all nonessential travel outside 
of Canada. 

 — Effective January 7, 2021, the Government of Canada requires 

airline passengers five years of age or older entering Canada from 
an international destination to provide, prior to boarding a flight, 
a negative COVID-19 PCR test, subject to limited exceptions 
(for example, airline crews re-entering Canada and aircraft 
maintenance engineers). Despite a negative COVID-19 PCR test, 
all customers entering Canada are required to complete the full 
mandatory 14-day quarantine.

 — On January 29, 2021, the Canadian government announced the 

following additional restrictions and measures:

•  Effective February 4, 2021, all scheduled international 

passenger flights into Canada must land at the following four 
airports: Montréal-Trudeau International Airport, Toronto 
Pearson International Airport, Calgary International Airport, 
and Vancouver International Airport.

•  All Canadian airlines have suspended flight to Mexico and the 

Caribbean between February 1 and April 30, 2021.

•  All air travellers arriving in Canada, with limited exceptions, 
will shortly be required to take a COVID-19 PCR test upon 
arrival and quarantine at a Government of Canada-approved 
hotel at their own expense while they await their results. If 

AIR CANADA  |  2020 ANNUAL REPORTthe result of the COVID-19 PCR test is negative, travellers will 
be able to complete the 14-day mandatory quarantine at a 
suitable location of their choice that allows them to observe 
their quarantine. If the COVID-19 PCR result is positive, 
travellers will have to complete the mandatory 14-day 
quarantine at a Government of Canada-supervised facility.

Financing and Liquidity

Air Canada concluded a series of financing transactions in 2020, 
totalling $6,780 million, to support the implementation of its 
planned mitigation and recovery measures in response to the 
COVID-19 pandemic and provide it with additional operational 
flexibility. 

 — In March 2020, Air Canada drew down its US$600 million and 

$200 million revolving credit facilities for aggregate net proceeds 
of $1,027 million. 

 — In June 2020, Air Canada concluded an underwritten public 
offering of 35,420,000 Class A variable voting shares and/or 
Class B voting shares of Air Canada at a price of $16.25 per share, 
for aggregate proceeds of $576 million, and a concurrent private 
placement of convertible senior unsecured notes due 2025 for 
aggregate proceeds of US$748 million ($1,011 million).

 — In June 2020, Air Canada completed a private offering of 

$840 million aggregate principal amount of 9.00% Second Lien 
Secured Notes due 2024, which were sold at 98% of par. 

 — In June 2020, Air Canada completed a private offering of one 
tranche of Class C Enhanced Equipment Trust Certificates 
(“EETCs”) with a combined aggregate face amount of 
approximately US$316 million ($426 million), which were  
sold at 95.002% of par. 

 — In September 2020, Air Canada concluded a private offering 

of two tranches of EETCs, the proceeds of which were used to 
purchase equipment notes issued by Air Canada and secured by 
three Boeing 787-9 aircraft, three Boeing 777-300ER aircraft, one 
Boeing 777-200LR and nine Airbus A321-200 aircraft. The two 
tranches of certificates have a combined aggregate face amount 
of US$553 million ($740 million) and a weighted average interest 
rate of 5.73%. Air Canada used the proceeds from this financing 
together with cash on hand to repay in full the US$600 million 
($803 million) 364-day term loan originally put in place in April 
2020 and discussed in Air Canada’s second quarter 2020 MD&A.

 — In September 2020, Air Canada concluded a committed secured 
facility totalling $788 million to finance the purchase of the 
first 18 Airbus A220 aircraft. As aircraft are financed under 
this facility, the bridge financing of $788 million put in place in 
April 2020 (and discussed in Air Canada’s second quarter 2020 
MD&A) will be repaid concurrently. At December 31, 2020, there 
were 15 Airbus A220 aircraft financed under this facility with the 
corresponding bridge financing repaid. 

 — In October 2020, Air Canada completed sale and leaseback 

transactions for nine Boeing 737 MAX 8 aircraft for total proceeds 
of US$365 million ($485 million). The nine aircraft were 
delivered to Air Canada in the past three years. 

 — In December 2020, Air Canada concluded an underwritten public 
offering of 35,420,000 Class A variable voting shares and/or 
Class B voting shares of Air Canada at a price of $24 per share, 

29

for aggregate proceeds of $850 million. In January 2021, the 
underwriters exercised their over-allotment option to purchase 
an additional 2,587,000 shares at a price of $24 per share, for 
gross proceeds of $62 million. 

 — Air Canada’s unencumbered asset pool (excluding the value 
of Aeroplan, Air Canada Vacations and Air Canada Cargo) 
amounted to approximately $1.7 billion at December 31, 2020. 
As part of Air Canada’s ongoing efforts to maintain adequate 
liquidity levels, additional financing arrangements continue to 
be assessed and may be pursued.

 — Air Canada suspended share purchases under its Normal Course 
Issuer Bid in early March 2020 and did not renew its issuer bid 
upon its expiry in the second quarter of 2020.

Refer to section 8.1 “Liquidity” of this MD&A for a discussion on 
Air Canada’s unrestricted liquidity and section 8.5 “Consolidated 
Cash Flow Movements” of this MD&A for a discussion on 
Air Canada’s net cash burn.

Cost Reduction and Capital Reduction and 
Deferral Program

 — Air Canada completed a company-wide cost reduction and 

capital reduction and deferral program for 2020 which reached 
$1.7 billion. On a capacity reduction of 67%, 2020 operating 
expenses decreased $7,872 million or 45% from 2019, reflecting 
the significant progress made on both managing variable 
costs and reducing fixed expenses. Air Canada continues to 
seek additional opportunities for cost reduction and cash 
preservation.

 — Air Canada completed a workforce reduction of approximately 

20,000 employees, representing more than 50% of its workforce. 
This was achieved through layoffs, terminations of employment, 
voluntary separations, early retirements, and special leaves. 
In January 2021, Air Canada announced another workforce 
reduction of approximately 1,700 employees. The airline is 
working with its unions on mitigation programs.

 — Air Canada adopted the Canada Emergency Wage Subsidy 

(CEWS) for most of its workforce effective March 15, 2020. The 
net benefit for employee wages under this program in 2020 was 
$554 million. In September 2020, the Government of Canada 
announced an extension of the program to June 2021. Air Canada 
intends to continue its participation in the CEWS program, 
subject to meeting the eligibility requirements. 

 — Air Canada is permanently retiring certain older aircraft from its 
fleet – consisting of its less efficient Boeing 767, Airbus A319 and 
Embraer 190 aircraft. Their retirement will reduce Air Canada’s 
cost structure, simplify the airline’s overall fleet, and lower its 
carbon footprint. 

 — Air Canada concluded an amendment to the purchase agreement 
for Airbus A220-300 aircraft which became effective in early 
November 2020 and pursuant to which Air Canada has deferred 
18 aircraft deliveries over 2021 and 2022. Also, Air Canada 
will not be purchasing the last 12 Airbus A220 aircraft from 
its original order of 45 aircraft. 

AIR CANADA  |  2020 ANNUAL REPORT — In early November 2020, Air Canada also amended its agreement 
with Boeing to cancel 10 Boeing 737 MAX 8 aircraft deliveries 
from its firm order of 50 aircraft and to defer its remaining 
16 aircraft deliveries over the late 2021 to 2023 period. 

 — Through its fleet restructuring and other capital reduction 

initiatives, Air Canada lowered its planned capital expenditures 
by approximately $3.0 billion for the 2020 to 2023 period 
compared to its projected capital expenditures at the end 
of 2019. 

Strategy

Air Canada’s vision for its recovery is predicated on leveraging the 
solid foundations it has built over the past several years to restore and 
rebuild towards its global champion ambition. This involves rebuilding 
a strong global network with a focus on hub to hub flying providing 
seamless connectivity with Air Canada’s partners, delivering 
consistent and superior customer service and diversifying the revenue 
base, including through Aeroplan and Air Canada Cargo. Seeking 
and implementing measures to reduce costs and increase revenues 
remain key priorities. This is being progressed while mitigating the 
effects of the COVID-19 pandemic through a variety of strategic 
initiatives such as fleet modernization, the airline’s expanded suite 
of branded fare products, a renewed and improved loyalty program, 
the expansion of Air Canada Cargo, and investments in technology. 

Air Canada has a modern and efficient fleet, including the Boeing 777 
aircraft with its competitive cost per available seat mile particularly 
adapted to service high-volume leisure markets and the Boeing 787 
aircraft with its lower operating costs, mid-size capacity and range 
flexibility. The airline has also renewed its narrow-body fleet. At 
December 31, 2020, Air Canada had taken delivery of 15 Airbus 
A220 aircraft. The Airbus A220 aircraft replaces the Embraer 
190 aircraft and, with its longer range and better efficiency, 

30

offers greater deployment opportunities, enabling Air Canada 
to serve new markets not as well suited to Air Canada’s larger 
Boeing 737 MAX or Airbus A321 aircraft. Air Canada also has 
24 Boeing 737 MAX 8 aircraft in its fleet (of a firm order of 40). 
The Boeing 737 MAX aircraft has a longer range and offers greater 
maintenance and fuel efficiencies than the aging mainline narrow-
body Airbus aircraft it replaces. 

Over the last several years, Air Canada Rouge, Air Canada’s 
leisure carrier, has been deployed to Caribbean destinations and 
leisure destinations in the United States and in Canada, as well 
as to international leisure markets. Air Canada Rouge leverages 
the strengths of Air Canada, including its extensive network with 
enhanced connection options, operational expertise, and frequent 
flyer program. Air Canada Rouge seeks to maintain a cost structure 
consistent with that of its leisure market competitors, effectively 
lowering CASM on leisure routes through increased seat density, 
lower wage rates, more efficient work standards, and reduced 
overhead costs. Air Canada Rouge also provides Air Canada with the 
ability to compete against lower-cost carriers and ultra-low-cost 
carriers. In 2021, the Air Canada Rouge fleet will be comprised of 
narrow-body aircraft only. Subject to the impact of the COVID-19 
pandemic, the Air Canada Rouge fleet will be operated primarily to 
leisure destinations in the U.S., the Caribbean and Canada.

As the impact of the COVID-19 pandemic subsides, Air Canada 
expects that the leisure and Visiting Friends & Relatives (“VFR”) 
markets will lead the recovery, followed by the business market. 

Air Canada’s hubs of Toronto, Vancouver and Montréal each 
offer complementary geography and demographics. Not only 
are these hubs well positioned to capture global traffic flows, 
but they also have the benefit of a strong local multicultural 
population base which offers Air Canada a variety of opportunities 
globally. Air Canada’s wide-body aircraft are not only more fuel 

AIR CANADA  |  2020 ANNUAL REPORTefficient, but also offer best-in-class seating density which lowers the CASM and thereby reduces the overall 
dependence on premium business travel during the recovery. 

Air Canada has the ability to enhance its network through its membership in Star Alliance, its revenue-sharing 
joint venture with Air China on routes between Canada and China, and its A++ trans-Atlantic revenue-
sharing joint venture with United Airlines and Deutsche Lufthansa AG. Air Canada’s network may also be 
enhanced through numerous codeshare and interline agreements. Prior to the onset of the COVID-19 pandemic, 
Air Canada had been focused on growing global connecting traffic via Canada (“sixth freedom traffic”) through 
its world-class hub in Toronto and its strong international gateways in Montréal and Vancouver. The further 
development of commercial alliances with major international carriers and the airline’s sixth freedom strategy 
are important elements of Air Canada’s recovery plan. 

Air Canada is also well positioned to retain its leadership in the North America market through its fleet 
investments. The narrow-body fleet is being transformed away from older, less efficient aircraft to modern and 
fuel-efficient Airbus A220 and Boeing 737 MAX aircraft types. This will allow Air Canada to better compete 
during the recovery through improved operating economics. Air Canada Rouge will also play an important role 
in the recovery, competing with an efficient Airbus A319, A320 and A321 fleet to a variety of sun and leisure 
destinations in the U.S., the Caribbean and Canada. Air Canada Rouge will also be used strategically in the 
leisure segment of the domestic market, in addition to tactical leisure markets. 

Air Canada leverages its suite of branded fare products, allowing it to further segment its customer base and 
offer a variety of fare options and a customized onboard experience. Branded fares provide customers with 
a wide range of choices and are designed to stimulate sales based on specific attributes, driving incremental 
revenue. Air Canada also seeks to optimize its ancillary revenue from its “à la carte” services, such as those 
related to baggage, ticket changes, seat selection, preferred seating, and upgrades. 

In 2020, Air Canada announced special benefits and accommodations for Aeroplan Members in response to 
the COVID-19 pandemic. These include pausing the expiration of Aeroplan points, extending 2020 Aeroplan 
Elite Status through the end of 2021, waiving certain change and cancellation fees for Aeroplan flight rewards, 
and launching special offers to help members earn Elite Status and additional points, without leaving home. 
In 2021, Air Canada is aiming to leverage its fully transformed Aeroplan program. The program now offers a 
wide range of new features such as: an improved value on flight rewards, Aeroplan Family Sharing, the ability 
to use Aeroplan points for travel extras such as cabin upgrades and in-flight Wi-Fi, and expanded merchandise 
& travel rewards. In addition, Aeroplan Elite Status Members have access to new benefits, including Priority 
Rewards, Status Pass and Everyday Status Qualification. Finally, the new Aeroplan co-branded credit cards 
issued by TD Bank, American Express and CIBC will also enable members to earn points faster. In late 2020, 
JPMorgan Chase & Co. (“Chase”) and Air Canada announced a strategic partnership that will make Chase the 
exclusive issuer of the airline’s Aeroplan U.S. credit card. This multi-year agreement is designed to provide U.S. 
customers with improved access to the unique rewards and flexibility offered by the Aeroplan program. The 
new Aeroplan credit card from Chase is scheduled to launch in late 2021. Building upon its successful relaunch, 
in 2021, Aeroplan intends to introduce additional program features, while expanding its partnership network in 
various categories, to further grow and engage its membership base.

31

AIR CANADA  |  2020 ANNUAL REPORTAir Canada expects to generate incremental cargo revenue 
by entering the e-commerce business, providing specialized 
e-commerce delivery services using its existing fleet. The airline’s 
goal is to drive end-to-end value through enhanced technology, 
dynamic pricing, and transparency across the delivery supply chain. 
This new initiative will be implemented in phases and is expected 
to be completed over the next year or so in Canada. In addition, 
Air Canada plans to convert several of its owned Boeing 767 aircraft 
to dedicated freighters to leverage the growth of e-commerce and 
Air Canada’s global footprint. 

Air Canada has been investing in technology and transforming 
core operational process. In 2020, Air Canada concluded the last 
phase of its cutover to its new passenger service system — the 
Amadeus Altéa Suite. Altéa, as a shared infrastructure solution, 
enables simplification and lowers costs in Air Canada’s technology 
environments while improving operational efficiency, including 
automation of functions. The new system also enables revenue 
enhancements and growth opportunities as well as significant 
customer service improvements. Air Canada also has a multi-year 
distribution agreement in place with Amadeus, supporting its focus 
on delivering a consistent brand and customer experience across 
all channels. Amadeus users worldwide can access Air Canada’s 
industry-leading customizable fare products and availability via 
the Amadeus Global Distribution System, as well as Air Canada’s 
ancillary offerings. In 2020 with the launch of the new Aeroplan 
program, Air Canada completed significant investments in 
technology related to the delivery of this digital-first program. 
Leveraging artificial intelligence (“AI”) has also become a key part of 
Air Canada’s strategy as it moves forward on a series of technology-
driven initiatives that will help shape its future. 

In 2021, Air Canada plans to continue to leverage the following 
competitive advantages:

 — A widely recognized and powerful brand.

 — A strong safety culture.

 — A global network, well positioned to meet demand from various 
customer segments, and enhanced by the airline’s membership in 
Star Alliance and by numerous commercial arrangements.

 — A simple, modern, fuel efficient and versatile fleet.

 — High environmental, social and governance standards.

 — A customer experience enhanced by competitive products and 
services, including lie-flat seats in the Signature Class cabin, 
concierge services, Maple Leaf Lounges™ and fully transformed 
Aeroplan program.

 — Air Canada Rouge, a lower-cost leisure carrier.

 — Geographically well-positioned hubs (Toronto, Montréal, and 

Vancouver) with efficient in-transit facilities.

 — A strong and resilient employee culture supported by strong 

relationships with various union groups.

 — New core technologies, including PROS (revenue management 
system), Amadeus Altéa Suite (passenger service systems) and 
the new Aeroplan loyalty system.

 — The transformation of content and sales capabilities to move 

from a “one-size-fits-all” strategy to customized offers that offer 
meaningful revenue upside potential.

32

Being a global champion involves being a responsible corporate 
citizen and doing what is right for the longer-term interest of its 
shareholders, employees, customers, communities, and other 
stakeholders; it includes supporting research and development 
of innovative ways to reduce its environmental footprint and 
governing its business responsibly, safely, and ethically. Air Canada’s 
social and environmental achievements are reported through 
its Corporate Sustainability Report “Citizens of the World” in 
accordance with the Global Reporting Initiative (“GRI”) standards. 
Internationally recognized as a leader in sustainability reporting 
standards, GRI standards help maintain transparency in corporate 
reporting related to performance on governance, environmental, 
and social matters. Seven indicators, including Scope 1 and 2 
emissions, are verified by an independent external party, following 
internationally recognized standards. Air Canada also reports 
through the CDP. The CDP questionnaire aligns with the Task Force 
on Climate-related Financial Disclosures (“TCFD”) framework. To 
access the CDP, please visit: www.cdp.net. 

Air Canada is also committed to pursuing the Sustainable 
Development Goals (“SDGs”) and has joined the UN Global 
Compact, an organization that encourages all businesses to adopt 
sustainable, socially responsible practices. The 17 SDGs are at the 
heart of the 2030 Agenda for Sustainable Development, adopted 
by all United Nations Member States in 2015 and provide a shared 
blueprint for peace and prosperity for people and the planet, now 
and into the future. 

Air Canada’s Corporate Sustainability Report, GRI Content Index 
(and related charts), and the United Nations Communication of 
Progress are available at www.aircanada.com/citizensoftheworld. 

Proposed Acquisition of Transat

On October 10, 2020, Air Canada announced amendments to the 
acquisition transaction with Transat A.T. Inc. (“Transat”) previously 
disclosed. The acquisition agreement provides for the acquisition by 
Air Canada of all the shares of Transat for $5.00 per share, payable 
at the option of Transat shareholders in cash or shares of Air Canada 
at a fixed exchange ratio of 0.2862 Air Canada share for each Transat 
share (representing a price for the Air Canada shares of $17.47). 
However, the transaction remains subject to certain conditions 
including, notably, the ongoing approval process of regulatory 
authorities, and while Air Canada has endeavoured to adequately 
address all relevant considerations in all jurisdictions, there can be 
no assurance that all required regulatory approvals will be granted, 
that relevant delays for completion will be extended or that the 
transaction will be successfully completed. 

Under the acquisition agreement with Transat, closing of the 
transaction was to be completed no later than February 15, 2021; 
it may be extended at any time by agreement of the parties and 
remains in force unless terminated by either of them.

AIR CANADA  |  2020 ANNUAL REPORT5.

Results of Operations – Full Year 2020 versus Full Year 2019

The table and discussion below provide and compare results of Air Canada for the periods indicated.

(Canadian dollars in millions, except per share figures)

2020

2019

$ CHANGE

% CHANGE

Full Year

OPERATING REVENUES
Passenger
Cargo
Other
Total revenues

OPERATING EXPENSES
Aircraft fuel
Wages, salaries, and benefits
Regional airlines expense, excluding fuel
Depreciation and amortization
Aircraft maintenance
Airport and navigation fees
Sales and distribution costs
Ground package costs
Catering and onboard services
Communications and information technology
Special items
Other
Total operating expenses
Operating income (loss)

NON-OPERATING INCOME (EXPENSE)
Foreign exchange gain (loss)
Interest income 
Interest expense
Interest capitalized
Net financing expense relating to employee benefits
Gain (loss) on financial instruments recorded at fair value
Gain on sale and leaseback of assets
Other
Total non-operating income (expense)
Income (loss) before income taxes
Income tax recovery (expense)
Net income (loss)
Diluted earnings (loss) per share
EBITDA (excluding special items)(1)
Adjusted pre-tax income (loss)(1)

(75)
28
(55)
(70)

(70)
(30)
(44)
(7)
(32)
(45)
(71)
(60)
(62)
(6)
NM(2)
(43)
(45)

$

4,382
920
531
5,833

$

17,232
717
1,182
19,131

$ (12,850)
203
(651)
(13,298)

1,322
2,242
1,086
1,849
681
545
252
250
171
372
(116)
955
9,609
(3,776)

(293)
132
(656)
25
(27)
(242)
18
(34)
(1,077)
(4,853)
206
$ (4,647)
$ (16.47)
$ (2,043)
$ (4,425)

4,347
3,184
1,956
1,986
1,004
990
874
627
445
397
-
1,671
17,481
1,650

499
164
(515)
35
(39)
23
-
(42)
125
1,775
(299)
1,476
5.44
3,636
1,273

$
$
$
$

(3,025)
(942)
(870)
(137)
(323)
(445)
(622)
(377)
(274)
(25)
(116)
(716)
(7,872)
(5,426)

(792)
(32)
(141)
(10)
12
(265)
18
8
(1,202)
(6,628)
505
$ (6,123)
$ (21.91)
$ (5,679)
$ (5,698)

(1)  EBITDA (excluding special items) and adjusted pre-tax income (loss) are non-GAAP financial measures. Refer to section 19 “Non-GAAP Financial Measures” of this MD&A for additional information.
(2)  “NM” denotes “Not Meaningful” and is included in the table above where a comparison to prior periods would not be meaningful.

33

AIR CANADA  |  2020 ANNUAL REPORTSystem Passenger Revenues

The system-wide negative impact of the COVID-19 pandemic, including government-regulated travel restrictions, began in early March 2020  
and resulted in a system ASM capacity reduction of 66.6% in 2020 compared to 2019. 

In 2020, passenger revenues of $4,382 million decreased $12,850 million or 74.6% from 2019. 

On a system basis, in 2020, traffic declined 75.3% while yield increased 3.0% compared to 2019. The yield increase is mainly the result of the 
significant change in traffic mix and, given the low revenue base, is not a meaningful indicator. 

In 2020, PRASM decreased 23.9% from 2019, reflecting a passenger load factor decline of 21.8 percentage points versus 2019, partly offset by 
the yield improvement noted above. 

Due to the abrupt and severe impact of the COVID-19 pandemic, a more in-depth discussion of passenger revenues and of factors influencing 
year-over-year changes in traffic and yield by geographic region would not be meaningful and is therefore not provided.

The table below provides passenger revenues by geographic region for the full year 2020 and the full year 2019.

(Canadian dollars in millions)

Canada
U.S. transborder
Atlantic
Pacific
Other
System

Full Year

2020

2019

$ CHANGE

% CHANGE

$ 1,640 
840 
909 
468 
525 
$ 4,382 

$ 5,233 
3,795 
4,468 
2,449 
1,287 
$ 17,232 

$

(3,593)
(2,955)
(3,559)
(1,981)
(762)
$ (12,850)

(68.7)
(77.9)
(79.7)
(80.9)
(59.2)
(74.6)

The table below provides year-over-year percentage changes in passenger revenues and operating statistics for the full year 2020 versus the full 
year 2019. 

Full Year 2020 versus Full Year 2019

Passenger 
Revenue

Capacity 
(ASMs)

Traffic  
(RPMs)

Passenger  
Load Factor

Yield

PRASM

% CHANGE

% CHANGE

% CHANGE

PP CHANGE

% CHANGE

% CHANGE

(68.7)
(77.9)
(79.7)
(80.9)
(59.2)
(74.6)

(57.4)
(71.8)
(67.8)
(75.3)
(55.5)
(66.6)

(68.3)
(77.1)
(79.6)
(82.0)
(60.1)
(75.3)

(21.1)
(15.3)
(30.7)
(22.7)
(8.7)
(21.8)

(1.0)
(3.3)
(0.5)
5.9
2.1
3.0

(26.4)
(21.5)
(36.8)
(22.6)
(8.3)
(23.9)

Canada
U.S. transborder
Atlantic
Pacific
Other
System

34

AIR CANADA  |  2020 ANNUAL REPORTCargo Revenues

In 2020, cargo revenues of $920 million increased $203 million or 28% from 2019 on a system-wide capacity reduction of 61%. During 2020, 
yield increased 105% while traffic declined 37% compared to 2019. The triple-digit yield increase reflected the considerably reduced industry 
capacity, due to a significant number of passenger aircraft grounded globally during the COVID-19 pandemic at the time of a sudden surge in 
demand for cargo space to meet the urgent global demand for protective equipment and critical goods, particularly in the first half of 2020. To 
meet this demand, Air Canada operated more than 4,000 all-cargo international flights since March 22, 2020 using a combination of Boeing 787 
and Boeing 777 aircraft as well as four converted Boeing 777 and three converted Airbus 330 aircraft where it has increased available cargo space 
by removing seats from the passenger cabin.

The table below provides cargo revenues by geographic region for the full year 2020 and the full year 2019.

(Canadian dollars in millions)

Canada
U.S. transborder
Atlantic
Pacific
Other
System

Other Revenues

2020

$

90
35
387
354
54
$ 920

Full Year

2019

$ 113
48
258
241
57
$ 717

$ CHANGE

% CHANGE

$ (23)
(13)
129
113
(3)
$ 203

(20.1)
(27.1)
49.6
47.3
(6.8)
28.2

In 2020, other revenues of $531 million decreased $651 million or 55% from 2019, mainly due to a reduction in ground package revenues at 
Air Canada Vacations and, to a lesser extent, a reduction in passenger and airline-related fees, both due to lower passenger volumes resulting  
from the COVID-19 pandemic.

Operating Expenses

In 2020, on a capacity reduction of 67%, operating expenses of $9,609 million decreased $7,872 million or 45% from 2019, reflecting the 
reduction in capacity and the significant progress made on both managing variable costs and reducing fixed expenses. Refer to section 4 “Strategy 
and COVID-19 Mitigation and Recovery Plan” of this MD&A for additional discussion on Air Canada’s 2020 cost reduction and capital reduction 
and deferral program.

The more notable year-over-year changes in operating expenses in 2020 compared to 2019 are summarized below. 

Aircraft Fuel
In 2020, aircraft fuel expense of $1,322 million decreased $3,025 million or 70% versus 2019, reflecting a lower volume of fuel litres consumed, 
accounting for a decrease of $2,666 million, and the impact of lower jet fuel prices (before the impact of foreign exchange), accounting for a 
decrease of $332 million.

Wages, Salaries and Benefits
In 2020, wages, salaries and benefits expense of $2,242 million decreased $942 million or 30% from 2019. In 2020, Air Canada had an average of 
21,113 full-time equivalent (“FTE”) employees versus 32,903 FTEs in 2019, a reduction of 35.8%. A decrease in expenses related to employee profit 
sharing programs, a reduction in stock-based compensation expense reflecting a decline in Air Canada’s share price, particularly in the first quarter 
of 2020, and management wage reductions for active employees were also contributing factors to the decrease in wages, salaries, and benefits 
expense year-over-year. As further discussed below under special items, Air Canada adopted the Canada Emergency Wage Subsidy (CEWS) in the 
second quarter of 2020 retroactively to March 15, 2020. The net benefit of this program was $554 million in 2020.

Regional Airlines
In 2020, regional airlines expense (excluding fuel) of $1,086 million decreased $870 million or 44% from 2019, reflecting the impact of reduced 
flying by Jazz and other airlines operating flights on behalf of Air Canada. 

35

AIR CANADA  |  2020 ANNUAL REPORTDepreciation and Amortization
In 2020, depreciation and amortization expense of $1,849 million decreased $137 million or 7% from 2019, reflecting, in large part, aircraft that 
have been retired or impaired due to the accelerated retirement of certain older aircraft, partially offset by the impact of new aircraft deliveries. 
The impairment charge recorded in 2020 is further described below under Special Items.

Aircraft Maintenance
In 2020, aircraft maintenance expense of $681 million decreased $323 million or 32% from 2019, reflecting a lower volume of maintenance 
activity due to reduced flying year-over-year and the retirement of the Embraer 190 fleet and certain other aircraft. In 2020, and as a result of 
updated cost estimates in preparing these aircraft for return to lessors upon lease expiry, a favourable adjustment to aircraft maintenance expense  
of $76 million was recorded primarily related to Airbus A320 and regional aircraft. The updated cost estimates include the impact of reduced 
flying (as a result of the COVID-19 pandemic) since the last maintenance event projected at the lease expiry date.

Special Items
In 2020, Air Canada recorded special items amounting to a net operating expense reduction of $116 million. The breakdown of these special items 
is described below.

(Canadian dollars in millions)

Impairments
Workforce reduction provision
Canada Emergency Wage Subsidy, net
Other
Special items

Full Year

2020

$ 315
127
(554)
(4)
$ (116)

Impairments
In response to capacity reductions related to the impact of the COVID-19 pandemic, Air Canada is accelerating the retirement of certain older 
aircraft from its fleet consisting of Boeing 767, Airbus A319 and Embraer 190 aircraft. 

A non-cash impairment charge of $283 million was recorded in 2020 reflecting the write-down of right-of-use assets for leased aircraft 
and reduction of carrying values of owned aircraft to expected disposal proceeds. Changes to the estimates around the expected disposal 
proceeds may result in adjustments to the impairment charge in future periods.

In addition, Air Canada recorded an impairment charge of $32 million in 2020 related to previously capitalized costs incurred for the 
development of technology based intangible assets which are now cancelled.

Workforce Reduction Provisions
As a result of the impact of COVID-19, Air Canada undertook a workforce reduction of approximately 20,000 employees in the second 
quarter of 2020, representing more than 50% of its staff. These reductions were achieved through layoffs, terminations of employment, 
early retirements and special leaves. A workforce reduction provision of $78 million was recorded related to these measures. Payments of 
$32 million have been made for the year, resulting in a remaining obligation of $46 million at December 31, 2020. The provision includes the 
estimated notice of termination and severance costs under Air Canada’s collective agreements and applicable law, which amount is subject to 
adjustment depending on a number of factors such as the relevant notice period and the duration and number of employees who remain on 
layoff status. In addition, termination benefits and curtailments of $49 million related to the pension and benefit obligations were recorded.

Canada Emergency Wage Subsidy
In April 2020, the Government of Canada announced the Canada Emergency Wage Subsidy (“CEWS”) to help employers retain and/or return 
Canadian-based employees to payrolls in response to challenges posed by the COVID-19 pandemic.

Air Canada determined that it met the employer eligibility criteria and applied for the CEWS retroactively to March 15, 2020. Air Canada has 
recorded a total gross subsidy under the CEWS program of $656 million for the year 2020. Cash payments of $586 million have been received 
in 2020. In July 2020, the program was redesigned and extended until December 2020. In September and November 2020, the Government 
of Canada announced further extensions of the program to June 2021. Air Canada intends to continue its participation in the CEWS program, 
subject to meeting the eligibility requirements. The amount of the CEWS recorded in special items is net of the cost for inactive employees 
who were eligible for the wage subsidy under the program. 

36

AIR CANADA  |  2020 ANNUAL REPORTNon-operating Income (Expense)

In 2020, non-operating expense amounted to $1,077 million versus non-operating income of $125 million in 2019. 

In 2020, losses on foreign exchange amounted to $293 million compared to gains on foreign exchange of $499 million in 2019. The December 31, 
2020 closing exchange rate was US$1=C$1.2725 while the December 31, 2019 closing exchange rate was US$1=C$1.2990. The losses on foreign 
exchange in 2020 included losses on foreign currency derivatives of $583 million and foreign exchange gains on long-term debt and lease liabilities 
of $346 million.

When compared to 2019, interest expense increased $141 million due to higher debt levels as a result of financings concluded in 2020, partially 
offset by the impact of lower interest rates. The convertible notes, which are further discussed in section 11 “Financial Instruments and Risk 
Management” of this MD&A, were initially measured at the net present value of the liability without conversion option using a discount rate 
reflective of a liability instrument without a conversion factor. The non-cash accretion related to the convertible notes in interest expense was 
$39 million. 

The loss on financial instruments recorded at fair value was mainly related to a non-cash charge of $214 million pertaining to the equity 
settlement option within the convertible notes. This reflected the increase in the market price of the bonds which was largely driven by the 
increase in Air Canada’s share price since issuance.

Income Taxes

Income taxes recorded in 2020 and 2019 are summarized below.

(Canadian dollars in millions)

Current income tax recovery (expense)
Deferred income tax recovery (expense)
Income tax recovery (expense)

Full Year

2020

$

42
164
$ 206

2019

$  (72)
 (227)
$ (299)

As a result of the COVID-19 pandemic, there is considerable negative evidence relating to losses incurred in 2020 and uncertainty exists as to 
when conditions will improve. Such negative evidence currently outweighs the positive historical evidence and, accordingly, net deferred tax assets 
are not being recognized, commencing from the second quarter of 2020. The future tax deductions underlying the unrecognized deferred income 
tax assets, which amounted to $1,114 million as at December 31, 2020, remain available for use in the future to reduce taxable income. The 
deferred income tax expense recorded in other comprehensive income (loss) related to remeasurements on employee benefit liabilities is offset by  
a deferred income tax recovery which was recorded through Air Canada’s consolidated statement of operations.

In consideration of not recording net deferred income tax assets, Air Canada suspended its reporting of adjusted net income as the results are not 
meaningfully different than the adjusted pre-tax income measure, which continues to be reported.

37

AIR CANADA  |  2020 ANNUAL REPORT6.

Results of Operations – Fourth Quarter 2020 versus  
Fourth Quarter 2019

The table and discussion below provide and compare results of Air Canada for the periods indicated.

(Canadian dollars in millions, except per share figures)

2020

2019

$ CHANGE

% CHANGE

Fourth Quarter

OPERATING REVENUES
Passenger
Cargo
Other
Total revenues

OPERATING EXPENSES
Aircraft fuel
Wages, salaries, and benefits
Regional airlines expense, excluding fuel
Depreciation and amortization
Aircraft maintenance
Airport and navigation fees
Sales and distribution costs
Ground package costs
Catering and onboard services
Communications and information technology
Special items
Other
Total operating expenses
Operating income (loss)

NON-OPERATING INCOME (EXPENSE)
Foreign exchange gain
Interest income 
Interest expense
Interest capitalized
Net financing expense relating to employee benefits
Gain (loss) on financial instruments recorded at fair value
Gain on sale and leaseback of assets
Other
Total non-operating income (expense)
Income (loss) before income taxes
Income tax recovery (expense)
Net income (loss)
Diluted earnings (loss) per share
EBITDA (excluding special items)(1)
Adjusted pre-tax income (loss)(1)

(88)
53
(75)
(81)

(82)
(38)
(51)
(16)
(26)
(53)
(87)
(89)
(76)
(27)
NM(2)
(56)
(57)

$

475
286
66
827

$

3,975
186
268
4,429

$ (3,500)
100
(202)
(3,602)

187
507
245
435
185
107
26
14
25
80
(160)
179
1,830
(1,003)

88
26
(182)
5
(1)
(214)
18
(12)
(272)
(1,275)
114
$ (1,161)
(3.91)
$
$
(728)
$ (1,326)

1,013
816
505
520
250
230
194
131
105
109
-
411
4,284
145

92
41
(122)
9
(10)
5
-
12
27
172
(20)
152
0.56
665
66

$
$
$
$

(826)
(309)
(260)
(85)
(65)
(123)
(168)
(117)
(80)
(29)
(160)
(232)
(2,454)
(1,148)

(4)
(15)
(60)
(4)
9
(219)
18
(24)
(299)
(1,447)
134
$ (1,313)
$ (4.47)
$ (1,393)
$ (1,392)

(1)  EBITDA (excluding special items) and adjusted pre-tax income (loss) are non-GAAP financial measures. Refer to section 19 “Non-GAAP Financial Measures” of this MD&A for additional information.
(2)  “NM” denotes “Not Meaningful” and is included in the table above where a comparison to prior periods would not be meaningful.

38

AIR CANADA  |  2020 ANNUAL REPORT 
 
 
System Passenger Revenues

In the fourth quarter of 2020, on a capacity reduction of 77.3%, passenger revenues of $475 million decreased $3,500 million or 88.1% from the 
fourth quarter of 2019. 

In the fourth quarter of 2020, traffic on a system basis, declined 88.6% while yield increased 5.1% compared to the fourth quarter of 2019. This 
yield increase is mainly the result of the significant change in traffic mix and, given the low revenue base, is not a meaningful indicator.

In the fourth quarter of 2020, PRASM decreased 47.4% compared to the fourth quarter of 2019. This PRASM decrease reflected a passenger load 
factor decline of 40.5 percentage points compared to the fourth quarter of 2019, partly offset by the yield improvement noted above. 

Due to the abrupt and severe impact of the COVID-19 pandemic, a more in-depth discussion of passenger revenues and of factors influencing 
year-over-year changes in traffic and yield by geographic region would not be meaningful and is therefore not provided.

The table below provides passenger revenues by geographic region for the fourth quarter of 2020 and the fourth quarter of 2019.

(Canadian dollars in millions)

Canada
U.S. transborder

Atlantic

Pacific

Other

System

2020

$ 262
47 
90 
28 
48 
$ 475 

Fourth Quarter

2019

$ CHANGE

% CHANGE

$ 1,258 
903 
942 
555 
317 
$ 3,975 

$

(995)
(856)
(853)
(527)
(270)
$ (3,500)

(79.1)
(94.8)
(90.5)
(94.9)
(85.1)
(88.1)

The table below provides year-over-year percentage changes in passenger revenues and operating statistics for the fourth quarter of 2020 versus 
the fourth quarter of 2019. 

Fourth Quarter 2020 versus Fourth Quarter 2019

Passenger 
Revenue

Capacity 
(ASMs)

Traffic  
(RPMs)

Passenger  
Load Factor

Yield

PRASM

% CHANGE

% CHANGE

% CHANGE

PP CHANGE

% CHANGE

% CHANGE

(79.1)
(94.8)
(90.5)
(94.9)
(85.1)
(88.1)

(62.5)
(91.4)
(73.4)
(85.7)
(79.0)
(77.3)

(77.7)
(95.0)
(88.7)
(95.9)
(86.2)
(88.6)

(32.4)
(32.6)
(46.8)
(58.8)
(28.6)
(40.5)

(6.3)
3.5 
(16.0)
24.2 
8.2 
5.1 

(44.3)
(39.4)
(64.4)
(64.2)
(28.9)
(47.4)

Canada
U.S. transborder
Atlantic
Pacific
Other
System

39

AIR CANADA  |  2020 ANNUAL REPORTCargo Revenues

In the fourth quarter of 2020, cargo revenues of $286 million increased $100 million or 53% from the fourth quarter of 2019 on a system-wide 
capacity reduction of 61%. In the fourth quarter of 2020, yield increased 127% while traffic declined 33% compared to the fourth quarter of 2019. 
The triple-digit yield increase reflected the considerably reduced industry capacity due to a significant number of passenger aircraft grounded 
globally during the COVID-19 pandemic at the time of a sudden surge in demand for cargo space.

The table below provides cargo revenues by geographic region for the periods indicated. 

(Canadian dollars in millions)

Canada
U.S. transborder
Atlantic
Pacific
Other
System

Other Revenues

2020

$

29
8
131
99
19
$ 286

Fourth Quarter

2019

$

27
11
69
64
15
$ 186

$ CHANGE

% CHANGE

$

2
(3)
62
35
4
$ 100

6.9
(29.2)
88.2
54.7
26.4
53.0

In the fourth quarter of 2020, other revenues of $66 million decreased $202 million or 75% from the same quarter in 2019, reflecting, in large 
part, a reduction in ground package revenues at Air Canada Vacations and, to a lesser extent, a reduction in passenger and airline-related fees, 
both due to lower passenger volumes resulting from the COVID-19 pandemic. 

Operating Expenses

In the fourth quarter of 2020, on a capacity reduction of 77%, operating expenses of $1,830 million decreased $2,454 million or 57% from the 
fourth quarter of 2019. 

The more notable year-over-year changes in operating expenses in the fourth quarter of 2020 compared to the fourth quarter of 2019 are 
summarized below. 

Aircraft Fuel
In the fourth quarter of 2020, aircraft fuel expense of $187 million decreased $826 million or 82% versus the fourth quarter of 2019, reflecting 
a lower volume of fuel litres consumed, accounting for a decrease of $721 million, and the impact of lower jet fuel prices (before the impact of 
foreign exchange), accounting for a decrease of $97 million.

Wages, Salaries and Benefits
In the fourth quarter of 2020, wages, salaries, and benefits expense of $507 million decreased $309 million or 38% from the fourth quarter of 
2019. In the fourth quarter of 2020, Air Canada had an average of 17,863 full-time equivalent (“FTE”) employees versus 33,268 FTEs in 2019, a 
reduction of 46.3%. A decrease in expenses related to employee profit sharing programs, and management wage reductions for active employees 
were also contributing factors to the decrease in wages, salaries and benefits expense year-over-year. 

Regional Airlines
In the fourth quarter of 2020, regional airlines expense (excluding fuel) of $245 million decreased $260 million or 51% from the fourth quarter of 
2019, reflecting the continued impact of reduced flying by Jazz and Sky Regional due to the COVID-19 pandemic.

Depreciation and Amortization
In the fourth quarter of 2020, depreciation and amortization expense of $435 million decreased $85 million or 16% from the fourth quarter of 
2019, reflecting, in large part, aircraft that have been retired or impaired due to the accelerated retirement of certain older aircraft and a lower 
volume of capitalized airframe and engine maintenance events on leased aircraft, partially offset by the impact of new aircraft deliveries. 

40

AIR CANADA  |  2020 ANNUAL REPORTAircraft Maintenance
In the fourth quarter of 2020, aircraft maintenance expense of $185 million decreased $65 million or 26% from the fourth quarter of 2019, 
reflecting a lower volume of maintenance activity due to reduced flying year-over-year and the retirement of the Embraer 190 fleet, partially 
offset by an increase in maintenance provisions as a result of updated end-of-lease cost estimates in anticipation of returning aircraft (primarily 
De Havilland Dash 8-400 aircraft) to lessors upon lease expiry (over the next 12 months). 

Special Items
In the fourth quarter of 2020, Air Canada recorded special items amounting to a net operating expense reduction of $160 million. The table below 
provides a breakdown of these special items. Refer to section  5 “Results of Operations – Full Year 2020 versus Full Year 2019” of this MD&A for 
additional information.

(Canadian dollars in millions)

Impairments
Workforce reduction provision
Canada Emergency Wage Subsidy, net
Other
Special items

Non-operating Income (Expense)

Fourth Quarter

2020

$

(12)
15
(163)
-
$ (160)

In the fourth quarter of 2020, non-operating expense amounted to $272 million versus non-operating income of $27 million in the fourth quarter 
of 2019. 

Gains on foreign exchange amounted to $88 million in the fourth quarter of 2020 compared to gains on foreign exchange of $92 million in the 
fourth quarter of 2019. The December 31, 2020 closing exchange rate was US$1=C$1.2725 while the December 31, 2019 closing exchange rate 
was US$1=C$1.2990. The gains on foreign exchange in the fourth quarter included foreign exchange gains on long-term debt and lease liabilities 
of $487 million and foreign exchange losses on foreign currency derivatives of $375 million.

When compared to the fourth quarter of 2019, interest expense increased $60 million due to higher debt levels as a result of financings concluded 
in 2020, partially offset by the impact of lower interest rates. The non-cash accretion related to the convertible notes issued in June 2020 in 
interest expense for the fourth quarter of 2020 was $17 million. 

The loss on financial instruments recorded at fair value was mainly related to a non-cash charge of $220 million pertaining to the equity 
settlement option within the convertible notes issued in June 2020. This reflected the increase in the market price of the bonds which was largely 
driven by the increase in Air Canada’s share price in the fourth quarter of 2020.

41

AIR CANADA  |  2020 ANNUAL REPORT7.

Fleet

In response to the COVID-19 pandemic, Air Canada, together with regional airlines operating flights on behalf of Air Canada under capacity 
purchase agreements, have reduced capacity through the temporary grounding of aircraft and will continue to assess fleet, capacity and schedule 
adjustments and other measures as developments warrant. The tables below provide the number of aircraft in Air Canada’s and Air Canada 
Rouge’s operating fleet at December 31, 2020 and at December 31, 2021. The fleet plan assumes deliveries of three Boeing 737 MAX and 12 Airbus 
A220-300 aircraft in 2021.

Air Canada is permanently retiring certain older aircraft from its fleet. Their retirement will reduce Air Canada’s cost structure, simplify the airline’s 
overall fleet, and lower its carbon footprint. 

Mainline

WIDE-BODY AIRCRAFT
Boeing 787-8
Boeing 787-9
Boeing 777-300ER
Boeing 777-200LR
Airbus A330-300

NARROW-BODY AIRCRAFT
Boeing 737 MAX 8
Airbus A321
Airbus A320
Airbus A319
Airbus A220-300
Total Mainline

Air Canada Rouge

NARROW-BODY AIRCRAFT
Airbus A321
Airbus A320
Airbus A319
Total Air Canada Rouge

Total Mainline and Air Canada Rouge

Actual

Planned

DECEMBER 31, 2020

2021 FLEET CHANGES

DECEMBER 31, 2021

8
29
19
6
16

24
15
21
16
15
169

14
5
20
39

208

-
-
(1)
-
-

3
-
(6)
(10)
12
(2)

-
-
-
-

(2)

8
29
18
6
16

27
15
15
6
27
167

14
5
20
39

206

Air Canada has a firm order for 40 Boeing 737 MAX 8 aircraft. Air Canada has 24 Boeing 737 MAX 8 aircraft in its operating fleet, with the 
remaining 16 aircraft deliveries expected over the late 2021 to 2023 period. 

On March 13, 2019, Transport Canada issued a safety notice closing Canadian airspace to Boeing 737 MAX aircraft. Following Transport Canada’s 
Airworthiness Directive, on January 20, 2021 lifting the safety notice, the aircraft ungrounding by regulatory bodies worldwide, and Air Canada’s 
own independent assessments of the aircraft and operating procedures by its specialized safety and flight operations experts, Air Canada resumed 
Boeing 737 MAX commercial operations on February 1, 2021. 

At December 31, 2020, Air Canada had taken delivery of 15 Airbus A220 aircraft. The remaining 18 aircraft deliveries are expected over the 2021 
and 2022 period.

42

AIR CANADA  |  2020 ANNUAL REPORT 
 
Air Canada Express

The table below provides the number of aircraft operated, at December 31, 2020 and the planned fleet as at December 31, 2021, on behalf of 
Air Canada, by Jazz and Sky Regional operating flights under the Air Canada Express banner pursuant to capacity purchase agreements with 
Air Canada. The table below includes a significant number of aircraft that have been grounded in response to the COVID-19 pandemic. 

Air Canada Express

Embraer 175
Mitsubishi CRJ-200
Mitsubishi CRJ-900
De Havilland Dash 8-300
De Havilland Dash 8-400
Total Air Canada Express

Actual

Planned

DECEMBER 31, 2020

2021 FLEET CHANGES

DECEMBER 31, 2021

25
15
34
19
43
136

-
-
1
-
(4)
(3)

25
15
35
19
39
133

43

AIR CANADA  |  2020 ANNUAL REPORT8.

Financial and Capital Management

8.1. Liquidity

Impact of the COVID-19 Pandemic

Air Canada, along with the rest of the global airline industry, continues to face a severe drop in traffic and a corresponding decline in revenue and 
cash flows as a result of the COVID-19 pandemic and the travel restrictions imposed in many countries around the world, particularly in Canada. 

The impact of the COVID-19 pandemic began to be felt in traffic and sales figures commencing in early March 2020. These impacts include drastic 
declines in earnings and cash from operations. The expectation is for continuing considerable negative impact to cash flows and Air Canada’s 
liquidity position, including after considering the mitigation responses described in section 4 “Strategy and COVID-19 Mitigation and Recovery 
Plan” of this MD&A. In light of the ongoing uncertainty relating to the COVID-19 pandemic, the full extent and duration of any impact remain 
unknown. 

Air Canada concluded a number of financing transactions in 2020, as described in section 4 “Strategy and COVID-19 Mitigation and Recovery 
Plan” of this MD&A, increasing Air Canada’s cash position, thereby allowing for additional flexibility operationally and to support the 
implementation of its planned mitigation and recovery measures in response to the COVID-19 pandemic. 

Air Canada’s unencumbered asset pool (excluding the value of Aeroplan, Air Canada Vacations and Air Canada Cargo) amounted to approximately 
$1.7 billion at December 31, 2020. As part of Air Canada’s ongoing efforts to maintain adequate liquidity levels, additional financing arrangements 
continue to be assessed.

Liquidity Risk Management 

Air Canada manages its liquidity needs through a variety of strategies, including by seeking to sustain and improve cash from operations and free 
cash flow, sourcing committed financing, as necessary, for new and existing aircraft, and through other financing activities.

Liquidity needs are primarily related to meeting obligations associated with financial liabilities, capital commitments, ongoing operations, 
contractual and other obligations, which are further discussed in sections 8.6, 8.7 and 8.8 of this MD&A. Air Canada monitors and manages 
liquidity risk by preparing rolling cash flow forecasts for a minimum period of at least 12 months, including under various scenarios and 
assumptions, monitoring the condition and value of assets available for use as well as those assets being used as security in financing 
arrangements, seeking flexibility in financing arrangements, and establishing programs to monitor and maintain compliance with terms of 
financing agreements. 

At December 31, 2020, unrestricted liquidity amounted to $8,013 million (comprised of cash, cash equivalents and short-term investments 
of $7,501 million and long-term investments of $512 million). This compared to unrestricted liquidity of $7,380 million at December 31, 2019 
(comprised of cash, cash equivalents and short-term investments of $5,889 million, undrawn lines of credit of $979 million, and long-term 
investments of $512 million). 

Given the impact of the COVID-19 pandemic on passenger revenues and advance ticket sales, Air Canada updated its definition of the minimum 
cash it requires to support ongoing business operations. The minimum cash estimate has been updated to a fixed amount of $2,400 million, 
as compared to the previous minimum cash estimate of 20% of trailing 12 months operating revenue. This minimum cash estimate considers 
Air Canada’s various financial covenants, provides adequate coverage for advance ticket sales, and supports Air Canada’s liquidity needs, as 
described above. Air Canada no longer reports on excess cash as this metric is not meaningful in the current environment.

44

AIR CANADA  |  2020 ANNUAL REPORT8.2. Financial Position

The table below provides a condensed consolidated statement of financial position of Air Canada as at December 31, 2020 and as at December 31, 
2019.

(Canadian dollars in millions)

DECEMBER 31, 2020

DECEMBER 31, 2019

$ CHANGE

ASSETS
Cash, cash equivalents and short-term investments
Other current assets
Current assets
Investments, deposits, and other assets
Property and equipment
Pension assets
Deferred income tax
Intangible assets
Goodwill
Total assets

LIABILITIES
Current liabilities
Long-term debt and lease liabilities
Aeroplan and other deferred revenues
Pension and other benefit liabilities
Maintenance provisions
Other long-term liabilities
Deferred income tax
Total liabilities
Total shareholders’ equity
Total liabilities and shareholders’ equity

$ 7,501
1,170
$ 8,671
833
12,137
2,840
25
1,134
3,273
$ 28,913

$

7,139
11,201
4,032
3,015
1,040
696
75
$ 27,198
$ 1,715
$ 28,913

$ 5,889
1,627
$ 7,516
936
12,834
2,064
134
1,002
3,273
$ 27,759

$ 7,775
8,024
3,136
2,930
1,240
181
73
$23,359
$ 4,400
$ 27,759

$ 1,612
(457)
$ 1,155
(103)
(697)
776
(109)
132
-
$ 1,154

$ (636)
3,177
896
85
(200)
515
2
$ 3,839
$ (2,685)
$ 1,154

Movements in current assets and current liabilities are described in section 8.4 “Working Capital” of this MD&A. Long-term debt and lease 
liabilities are discussed in sections 8.3 “Net Debt” and 8.5 “Consolidated Cash Flow Movements” of this MD&A.

At December 31, 2020, net pension and benefit liabilities of $175 million (comprised of pension assets of $2,840 million net of pension and 
other benefit liabilities of $3,015 million) decreased $691 million from December 31, 2019. This decrease was mainly due to a net actuarial 
gain on remeasurements of employee liabilities of $1,077 million ($765 million, net of tax) recorded on Air Canada’s consolidated statement of 
comprehensive income, partially offset by pension and other employee benefits expense recorded during the year. The actuarial gain included 
the impact of higher returns on plan assets, partially offset by a 54-basis point decrease in the discount rate used to value the liabilities. 

The long-term portion of the Aeroplan and other deferred revenue liability increased $896 million from December 31, 2019. This increase 
included both the growth in the program due to the sale of Aeroplan points to program partners exceeding redemptions and a reclassification 
of $590 million from current to long-term liabilities as a result of lower current Aeroplan points redemptions due to the impact of the 
COVID-19 pandemic.

At December 31, 2020, the long-term portion of maintenance provisions of $1,040 million declined $200 million versus December 31, 2019. This 
decline reflected the reclassification of $313 million to current liabilities for leases expiring over the next 12 months. The decline also included 
the impact of a $26 million reduction to maintenance provisions as a result of extensions and updated end-of-lease cost estimates in anticipation 
of returning aircraft to lessors upon lease expiry (over the next 12 months), which included the impact of reduced flying due to the COVID-19 
pandemic, offset by the impact of ongoing maintenance provision expenses.

Air Canada’s option to deliver cash or a combination of cash and shares on its convertible notes issued in June 2020 gives rise to an embedded 
derivative financial liability. The fair value of the embedded derivative was $534 million at December 31, 2020 and is included in other 
long-term liabilities.

45

AIR CANADA  |  2020 ANNUAL REPORT8.3. Net Debt

The table below reflects Air Canada’s net debt balances at December 31, 2020 and as at December 31, 2019. 

(Canadian dollars in millions)

DECEMBER 31, 2020

DECEMBER 31, 2019

$ CHANGE

Total long-term debt and lease liabilities
Current portion of long-term debt and lease liabilities
Total long-term debt and lease liabilities (including current portion)
Less cash, cash equivalents and short- and long-term investments
Net debt(1)

$ 11,201
1,788
$12,989
(8,013)
$ 4,976

$ 8,024
1,218
$ 9,242
(6,401)
$ 2,841

$ 3,177
570
$ 3,747
(1,612)
$ 2,135

(1)  Net debt is an additional GAAP financial measure and a key component of the capital managed by Air Canada and provides management with a measure of its net indebtedness. 

At December 31, 2020, net debt of $4,976 million increased $2,135 million from December 31, 2019, reflecting the impact of net cash used for 
operating and investing activities in 2020, partially offset by the proceeds from the equity offerings in 2020. Refer to section 4 “Strategy and 
COVID-19 Mitigation and Recovery Plan” of this MD&A for a description of the debt financing activities completed during 2020. The impact of 
a stronger Canadian dollar, at December 31, 2020 compared to December 31, 2019, decreased foreign currency denominated debt (mainly U.S. 
dollars) by $346 million. 

Air Canada suspended reporting its leverage ratio and its weighted average cost of capital (“WACC”) as these metrics are not meaningful given 
the COVID-19 pandemic’s severe impact on earnings. In the current environment, liquidity levels (refer to section 8.1 “Liquidity” of this MD&A 
for discussion on liquidity levels) and net cash burn (refer to section 8.5 “Consolidated Cash Flow Movements” of this MD&A for discussion on 
net cash burn) are part of the key measures monitored by management. Net cash burn is a non-GAAP measure. Refer to section 19 “Non-GAAP 
Financial Measures” of this MD&A for additional information. 

8.4. Working Capital

The table below provides information on Air Canada’s working capital balances at December 31, 2020 and at December 31, 2019.

(Canadian dollars in millions)

DECEMBER 31, 2020

DECEMBER 31, 2019

$ CHANGE

Cash, cash equivalents and short-term investments
Accounts receivable
Other current assets
Total current assets
Accounts payable and accrued liabilities
Advance ticket sales
Aeroplan and other deferred revenues
Current portion of long-term debt and lease liabilities
Total current liabilities
Net working capital

$ 7,501
644
526
$ 8,671
2,465
2,314
572
1,788
$ 7,139
$ 1,532

$ 5,889
926
701
$ 7,516
2,456
2,939
1,162
1,218
$ 7,775
$ (259)

$ 1,612
(282)
(175)
$ 1,155
9
(625)
(590)
570
$ (636)
$ 1,791

Net working capital of $1,532 million at December 31, 2020 increased $1,791 million from December 31, 2019. Working capital was favourably impacted 
by the financings discussed in section 4 “Strategy and COVID-19 Mitigation and Recovery Plan” of this MD&A and by the reclassification of a portion 
of Aeroplan deferred revenues from current into long term, reflecting an estimated reduction in Aeroplan redemptions over the next 12 months. These 
factors, which increased net working capital, were partially offset by negative cash flows from operating activities, reflecting the operating losses recorded 
in 2020 and the decline in advance ticket sales during the period due to the COVID-19 pandemic. Advance ticket sales generally increase in the first and 
second quarters prior to the summer peak travel season. However, because of the COVID-19 pandemic and the abrupt decline in travel demand, coupled 
with an increase in refunds to customers, the advance ticket sales liability decreased during 2020. In addition, the unused amounts of non-refundable 
tickets in respect of flights cancelled due to the COVID-19 pandemic can be converted into either a transferable travel voucher (with no expiry date) or into 
Aeroplan points, which may further result in lower advance sales in future periods as these unused amounts are applied to new ticket purchases. Customers 
have the ability to use the travel vouchers within the next 12 months and Air Canada does not have an unconditional right to defer settlement beyond the 
next 12 months. As such, the entire liability amount related to these vouchers has been recorded in current liabilities even though some could be used after 
the next 12 months.

46

AIR CANADA  |  2020 ANNUAL REPORT8.5. Consolidated Cash Flow Movements

The table below provides the cash flow movements for Air Canada for the periods indicated.

(Canadian dollars in millions)

2020

2019

$ CHANGE

2020

2019

$ CHANGE

Fourth Quarter

Full Year

Net cash flows from (used in)  
operating activities
Proceeds from borrowings
Reduction of long-term debt  
and lease liabilities
Shares purchased for cancellation
Issue of shares
Financing fees
Net cash flows from  (used in)  
financing activities
Investments, short-term and  
long-term
Additions to property, equipment,  
and intangible assets
Proceeds from sale of assets
Proceeds from sale and leaseback of assets
Acquisition of Aeroplan
Investment in Chorus
Other
Net cash flows from (used in)  
investing activities
Effect of exchange rate changes on  
cash and cash equivalents
Increase in cash and cash  
equivalents

$ (796)

$

677

$ (1,473)

$ (2,353)

$

5,712

$ (8,065)

254

(508)

-
815
(3)

-

(276)

(125)
1
(1)

254

(232)

125
814
(2)

6,262

(2,719)

(132)
1,369
(78)

-

(1,084)

(373)
9
(1)

6,262

(1,635)

241
1,360
(77)

$

558

$ (401)

$

959

$ 4,702

$ (1,449)

$

6,151

9

67

(335)

(251)

6
485
-
-
(6)

159

(53)

$

$

$ (132)

18
-
-
-
13

$ (153)

$

$

(9)

114

(58)

(84)

(12)
485
-
-
(19)

312

(44)

$

$

$

$

(63)

(255)

(1,202)

(2,025)

12
485
-
-
35

24
-
(517)
(97)
75

192

823

(12)
485
517
97
(40)

(733)

$ (2,795)

$ 2,062

$ (246)

$ 1,568

$ 1,460

(48)

$

(8)

$

$

(40)

108

Net Cash Flows from (used in) Operating Activities

In the fourth quarter of 2020, net cash flows used in operating activities of $796 million deteriorated by $1,473 million from the same quarter in 
2019 on lower operating results, reflecting the impact of the COVID-19 pandemic. 

In 2020, net cash used in operating activities of $2,353 million deteriorated by $8,065 million from 2019 on lower operating results and lower 
cash from working capital due to lower advance ticket sales, both reflecting the impact of the COVID-19 pandemic. The first quarter of 2019 was 
favourably impacted by receipts amounting to $1,612 million in conjunction with Air Canada’s acquisition of Aeroplan. 

Net Cash Flows from (used in) Financing Activities

In the fourth quarter of 2020, net cash flows from financing activities of $558 million increased $959 million from the fourth quarter of 2019. In 
2020, net cash flows from financing activities of $4,702 million increased $6,151 million from 2019. Refer to section 4 “Strategy and COVID-19 
Mitigation and Recovery Plan” of this MD&A for a description of the debt and equity financing transactions concluded in 2020. 

Net Cash Flows from (used in) Investing Activities

In the fourth quarter of 2020, net cash flows from investing activities of $159 million reflected an increase of $312 million from the fourth quarter 
of 2019, mainly due to proceeds received from the sale and leaseback of nine Boeing 737 MAX 8 aircraft. 

In 2020, net cash flows used in investing activities of $733 million reflected a reduction of $2,062 million from 2019, mainly due to a lower level of 
capital expenditures year-over-year, proceeds from the sale and leaseback of nine Boeing 737 MAX 8 aircraft, and movements between short- and 

47

AIR CANADA  |  2020 ANNUAL REPORTlong-term investments. In 2020, Air Canada took delivery of 15 Airbus A220 aircraft. Additions to property and equipment is net of additional 
settlement payments received from Boeing related to the grounding of the 737 MAX fleet. The first quarter of 2019 included the impact of 
Air Canada’s acquisition of Aeroplan on January 10, 2019.

Refer to sections 8.4 “Working Capital”, 8.2 “Financial Position”, 8.3 “Net Debt” and 8.9 “Share Information” of this MD&A for 
additional information.

Free Cash Flow

The table below provides the calculation of free cash flow for Air Canada for the periods indicated.

(Canadian dollars in millions)

2020

2019

$ CHANGE

2020

2019

$ CHANGE

Fourth Quarter

Full Year

Net cash flows from (used in)  
operating activities

Additions to property, equipment, and 
intangible assets, net of proceeds from sale 
and leaseback transactions
One-time proceeds related to the acquisition  
of Aeroplan (as described above)
Free cash flow(1)

$ (796)

$

 677 

$ (1,473)

$ (2,353)

$ 5,712

$ (8,065)

150

 (251)

-

 -   

401

-

(717)

(2,025)

1,308

-

(1,612)

1,612

$ (646)

$

426

$ (1,072)

$ (3,070)

$ 2,075

$ (5,145)

(1)  Free cash flow is a non-GAAP financial measure used by Air Canada as an indicator of the financial strength and performance of its business, indicating how much cash it can generate from operations after 
capital expenditures and excluding one-time proceeds related to the acquisition of Aeroplan. Free cash flow is calculated as net cash flows from operating activities minus additions to property, equipment, 
and intangible assets, net of proceeds from sale and leaseback transactions. The one-time proceeds related to the acquisition of Aeroplan in 2019 were also excluded from Air Canada’s calculation of free 
cash flow. Refer to section 19 “Non-GAAP Financial Measures” of this MD&A for additional information.

In the fourth quarter of 2020, negative free cash flow of $646 million deteriorated by $1,072 million from the fourth quarter of 2019, reflecting 
lower cash flows from operating activities due to the impact of the COVID-19 pandemic, partially offset by a lower level of net capital 
expenditures. 

In 2020, negative free cash flow of $3,070 million deteriorated by $5,145 million from 2019, reflecting lower cash flows from operating activities 
due to the impact of the COVID-19 pandemic, partially offset by a lower level of capital expenditures versus 2019.

Net Cash Burn

The table below provides the calculation of net cash burn for Air Canada for the periods indicated. 

(Canadian dollars in millions)

Net cash flows used in operating activities
Net cash flows from financing activities
Net cash flows from (used in) investing activities
Remove:

Net proceeds from new financings
Lump-sum debt repayments
Proceeds from sale and leaseback transactions
Investments, short-term and long-term

Net cash burn(1)

Fourth Quarter

Full Year

2020

$ (796)
558
159

(1,066)
255
(485)
(9)
$ (1,384)

2020

$ (2,353)
4,702
(733)

(7,553)
1,687
(485)
63
$ (4,672)

(1)  Net cash burn is a non-GAAP financial measure used by Air Canada as a measure of cash used to maintain operations, support capital expenditures, and settle normal debt repayments, all before the net 
impact of new financing proceeds. Net cash burn is defined as net cash flows from operating, financing, and investing activities, and excludes proceeds from new financings, any lump sum debt maturities 
where Air Canada has refinanced or replaced the amount and proceeds from sale and leaseback transactions. Net cash burn also excludes movements between cash and short- and long-term investments.

In the fourth quarter of 2020, net cash burn of $1,384 million (or approximately $15 million per day, on average) was in line with management’s 
net cash burn expectations of an average of $14 million to $16 million per day, discussed in Air Canada’s December 15, 2020 news release. 

48

AIR CANADA  |  2020 ANNUAL REPORT8.6. Capital Expenditures and Related Financing 
Arrangements

Boeing 737 MAX Aircraft

Air Canada’s agreement with Boeing for the purchase of Boeing 737 MAX aircraft provides for:

 — Firm orders for 40 Boeing 737 MAX 8 aircraft.

 — Purchase options for 10 Boeing 737 MAX aircraft.

In 2019, Air Canada concluded discussions with Boeing to settle the terms of an arrangement in relation to the grounding of the Boeing 737 MAX 
aircraft. The settlement payments contemplated by the arrangement were made to Air Canada during the fourth quarter of 2019 and during the first 
and second quarters of 2020. The compensation is accounted for as an adjustment to the purchase price of current and future deliveries and will flow 
through Air Canada’s consolidated statement of operations as reduced depreciation expense over the life of the aircraft, and as a reduction to additions  
to property and equipment on the consolidated statement of cash flow.  

In the first quarter of 2020, Air Canada finalized an amendment to its 2014 order, reducing its initial order by 11 Boeing 737 MAX 9 aircraft 
previously scheduled for delivery in 2023 and 2024. This amendment reflected Air Canada’s evolving and long-term fleet planning requirements  
at that time. 

In early November 2020, Air Canada amended its agreement with Boeing to cancel 10 Boeing 737 MAX 8 aircraft deliveries from its firm order 
of 50 aircraft and to defer its remaining 16 aircraft deliveries over the late 2021 to 2023 period. The capital commitments table below has been 
updated to reflect the cancellation and the changes to the delivery schedule. As part of this amendment, options for eight aircraft and the rights 
to purchase an additional 30 aircraft were also cancelled.

Twenty-four Boeing 737 MAX 8 aircraft have been delivered to date. 

Airbus A220-300 Aircraft

Air Canada’s agreement with Airbus Canada Limited Partnership (as successor to Bombardier Inc.) originally provided for an order for 45 Airbus 
A220-300 aircraft (formerly called Bombardier C-Series CS300 aircraft) and options for an additional 30 Airbus A220-300 aircraft. 

Air Canada concluded an amendment to the purchase agreement effective in early November 2020. As a result, Air Canada deferred 18 aircraft 
deliveries over 2021 and 2022 and will not be purchasing the last 12 Airbus A220 aircraft included in the original order. 

At December 31, 2020, 15 Airbus A220 aircraft had been delivered. 

As disclosed in section 4 “Strategy and COVID-19 Mitigation and Recovery Plan” of this MD&A, in September 2020, Air Canada concluded a 
committed secured facility totalling $788 million to finance the purchase of the first 18 Airbus A220 aircraft.

49

AIR CANADA  |  2020 ANNUAL REPORTCapital Commitments 

As outlined in the table below, the estimated aggregate cost of all aircraft expected to be delivered and other capital purchase commitments at 
December 31, 2021 approximates $2,544 million. The table below includes the impact of the capital reduction and deferral program discussed in 
section 4 “Strategy and COVID-19 Mitigation and Recovery Plan” of this MD&A.

(Canadian dollars in millions)

2021

2022

2023

2024

2025

THEREAFTER

TOTAL

Projected committed  
expenditures
Projected planned but uncommitted 
expenditures

Projected planned but uncommitted 
capitalized maintenance(1)

Total projected  
expenditures(2)

$ 969

$

961

$ 410

$ 204

$

-

$

-

$ 2,544

134

107

452

208

394

283

517

215

894

Not available Not available

264

Not available Not available

$ 1,210

$ 1,621

$ 1,087

$ 936

$ 1,158

Not available Not available

(1)  Future capitalized maintenance amounts for 2024 and beyond are not yet determinable, however estimates of $215 million and $264 million have been made for 2024 and 2025. 
(2)  U.S. dollar amounts are converted using the December 31, 2020 closing exchange rate of US$1=C$1.2725. The estimated aggregate cost of aircraft is based on delivery prices that include estimated escala-

tion and, where applicable, deferred price delivery payment interest calculated based on the 90-day U.S. LIBOR rate at December 31, 2020.

8.7. Pension Funding Obligations

Air Canada maintains several defined benefit pension plans, including domestic registered pension plans, supplemental pension plans and pension 
plans for foreign employees. Air Canada also has several defined contribution pension plans as well as plans providing other retirement and post-
employment benefits to its employees. 

On a preliminary basis, at January 1, 2021, the aggregate solvency surplus in Air Canada’s domestic registered pension plans was $3.0 billion. The 
final valuations will be completed in the first half of 2021. As permitted by applicable legislation and subject to applicable plan rules, amounts 
in excess of 105% on a solvency basis may be used to reduce current service contributions under the defined benefit component or to fund the 
employer contribution to a defined contribution component within the same pension plan. 

Total employer defined benefit pension funding contributions (including international and supplemental plans) were $103 million in 2020 and are 
forecasted to be $88 million in 2021. 

At December 31, 2020, approximately 75% of Air Canada’s pension assets were invested in fixed income instruments to mitigate a significant 
portion of the interest rate (discount rate) risk. Air Canada seeks to maintain a high percentage of long-term fixed income products to hedge 
pension liabilities.

50

AIR CANADA  |  2020 ANNUAL REPORT8.8. Contractual Obligations

The table below provides Air Canada’s contractual obligations as at December 31, 2020, including those relating to interest and principal 
repayment obligations on Air Canada’s long-term debt and lease liabilities and committed capital expenditures. 

(Canadian dollars in millions)

2021(2)

2022

2023

2024

2025

THEREAFTER

TOTAL

PRINCIPAL
Long-term debt 
Lease liabilities
Total principal obligations

INTEREST

Long-term debt
Lease liabilities
Total interest
Total long-term debt and  
lease liabilities
Committed capital  
expenditures
Total contractual  
obligations(1)

$ 1,244
544
$ 1,788

$

$

394
178
572

$

665
471
$ 1,136

$

353
147
$ 500

$ 2,275
465
$ 2,740

$

320
122
$ 442

$ 1,254
430
$ 1,684

$

231
97
$ 328

$ 1,622
410
$ 2,032

$

$

174
74
248

$ 2,785
1,276
$ 4,061

$

$

260
351
611

$

9,845
3,596
$ 13,441

$

$

1,732
969
2,701

$ 2,360

$ 1,636

$ 3,182

$ 2,012

$ 2,280

$ 4,672

$ 16,142

$

969

$

961

$

410

$ 204

$

-

$

-

$ 2,544

$ 3,329

$ 2,597

$ 3,592

$ 2,216

$ 2,280

$ 4,672

$ 18,686

(1)  Total contractual obligations exclude commitments for goods and services required in the ordinary course of business. Also excluded are long-term liabilities other than long-term debt and lease liabilities 

due to reasons of uncertainty of timing of cash flows and items that are non-cash in nature.

(2)  2021 debt repayments include $159 million remaining on a bridge loan related to the purchase of Airbus A220 aircraft, as further described in section 4 “Strategy and COVID-19 Mitigation and Recovery 

Plan” of this MD&A. After the delivery of the remaining three Airbus A220 aircraft under this loan, a secured facility is in place that allows Air Canada to defer the debt repayment related to these aircraft 
over 12 years from the delivery date.

8.9. Share Information

The issued and outstanding shares of Air Canada, along with shares potentially issuable, as of the dates indicated below, are as follows: 

ISSUED AND OUTSTANDING SHARES

Class A variable voting shares
Class B voting shares
Total issued and outstanding shares
Convertible notes
Stock options
Total shares potentially issuable
Total outstanding and potentially issuable shares

DECEMBER 31, 2020

DECEMBER 31, 2019

111,926,060
220,246,228
332,172,288
48,687,441
5,903,174
54,590,615
386,762,903

126,664,740
137,151,838
263,816,578
-
4,890,095
4,890,095
268,706,673

51

AIR CANADA  |  2020 ANNUAL REPORTIssuer Bid

In response to the COVID-19 pandemic, in early March 2020 Air Canada suspended share purchases under its normal course issuer bid. 
Air Canada’s normal course issuer bid expired in May 2020 and Air Canada did not renew it.

Prior to suspending purchases under its normal course issuer bid, in the first quarter of 2020, Air Canada purchased, for cancellation, a total of 
2,910,800 shares at an average cost of $43.76 per share for aggregate consideration of $127 million. The excess of the cost over the average book 
value of $119 million was charged to Retained earnings. 

In 2019, Air Canada purchased, for cancellation, 9,082,487 shares at an average cost of $41.64 per share for aggregate consideration of 
$378 million. The excess of the cost over the average book value of $351 million was charged to Retained earnings.

Share Offerings

In June 2020, Air Canada completed an underwritten public offering of 35,420,000 shares at a price of $16.25 per share, for aggregate gross 
proceeds of $576 million, which includes the exercise in full by the underwriters of their over-allotment option to purchase up to 4,620,000 
shares for gross proceeds of $75 million. After deduction of the underwriters’ fees and expenses of the offering, net proceeds were $552 million. 
Air Canada also concluded a concurrent marketed private placement of convertible senior unsecured notes due 2025. Refer to section 4 “Strategy 
and COVID-19 Mitigation and Recovery Plan” of this MD&A for additional information.

In December 2020, Air Canada completed an underwritten public offering of 35,420,000 shares at a price of $24.00 per share, for aggregate 
proceeds of $850 million. After deduction of the underwriters’ fees and expenses of the offering, net proceeds were $815 million. Air Canada 
granted the underwriters an option to purchase up to an additional 15% of the shares in the offering, exercisable in whole or in part at any time 
until 30 days after closing of the offering on December 30, 2020. On January 18, 2021, Air Canada announced that the underwriters exercised 
their over-allotment option to purchase an additional 2,587,000 shares for gross proceeds of $62 million. 

Proposed Acquisition of Transat

As discussed in section 4 “Strategy and COVID-19 Mitigation and Recovery Plan” of this MD&A, on October 10, 2020, Air Canada announced 
amendments to the acquisition transaction with Transat. Assuming closing of the acquisition of Transat and that all Transat shareholders elect 
to receive Air Canada shares as consideration for their Transat shares (and that no holders of options of Transat exercise their options before the 
applicable election deadline and elect to receive Air Canada shares for the Transat shares underlying their options), Air Canada would expect to 
issue an aggregate of up to 10,803,217 shares in connection with the acquisition (based on 37,747,090 outstanding shares of Transat, as reported 
by Transat). The table above does not reflect the potential issuance of these shares. 

52

AIR CANADA  |  2020 ANNUAL REPORT9.

Quarterly Financial Data

The table below summarizes quarterly financial results for Air Canada for the last eight quarters.

2019

2020

(Canadian dollars in millions,  
except where indicated)

Operating revenues
Operating expenses
Operating income (loss)
Non-operating income  
(expense)
Income (loss) before  
income taxes
Income tax recovery (expense)
Net income (loss)
Diluted earnings (loss)  
per share
Adjusted pre-tax income (loss)(1)

Q1

Q2

Q3

Q4

$ 4,434
4,307
127

$ 4,738
4,316
422

$ 5,529
4,573
956

$ 4,429
4,284
145

$

Q1

3,722
4,155
(433)

(843)

Q2

$

527
2,082
(1,555)

74

$

Q3

757
1,542
(785)

(36)

Q4

$

827
1,830
(1,003)

(272)

158

285

60
345

1.26

24

$

$

$

18

(78)

440

(97)
343

1.26

326

878

(242)
636

2.35

857

$

$

$

$

$

$

$

$

$

27

172

(20)
152

(1,276)

(1,481)

(821)

(1,275)

227
$ (1,049)

(271)
$ (1,752)

136
(685)

114
$ (1,161)

$

0.56

$ (4.00)

$ (6.44)

$ (2.31)

$ (3.91)

66

$

(520)

$ (1,438)

$ (1,141)

$ (1,326)

(1)  Adjusted pre-tax income (loss) is a non-GAAP financial measure. A reconciliation of this measure to a comparable GAAP measure can be found in section 19 “Non-GAAP Financial Measures” of this MD&A.

The table below provides a breakdown of the most significant items included in regional airlines expense for the last eight quarters. 

2019

2020

(Canadian dollars in millions)

Capacity purchase fees(1)
Airport and navigation
Sales and distribution costs
Other
Total regional airlines expense

Q1

252
69
36
118
475

Q2

247
74
41
113
475

$

$

Q3

266
78
43
114
501

$

$

Q4

277
71
38
119
505

$

$

$

$

Q1

253
63
33
122
471

Q2

117
12
(1)
44
172

$

$

Q3

127
24
12
35
198

$

$

Q4

139
28
7
71
245

$

$

$

$

(1)  Capacity purchase fees exclude the component of fees related to aircraft costs which are accounted for as lease liabilities in accordance with IFRS 16 – Leases. 

53

AIR CANADA  |  2020 ANNUAL REPORTThe table below provides major quarterly operating statistics for Air Canada for the last eight quarters. 

2019

2020

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

SYSTEM
PRASM (cents)
CASM (cents)
Adjusted CASM (cents)(1)
Fuel cost per litre (cents)(2)

14.6
16.6
11.6
75.5

15.5
15.5
11.1
79.2

15.8
14.1
10.1
74.7

15.0
16.2
11.9
75.0

13.6
17.7
13.1
69.2

9.2
92.9
76.9
51.8

8.5
25.9
26.1
52.5

7.9
30.5
29.8
50.4

(1)  Adjusted CASM is a non-GAAP financial measure. A reconciliation of this measure to a comparable GAAP measure can be found in section 19 “Non-GAAP Financial Measures” of this MD&A.
(2)  Includes aircraft fuel expense related to regional airline operations and fuel handling expenses.

The table below provides Air Canada’s revenue passenger miles (RPMs), available seat miles (ASMs) and passenger load factors, on a system basis 
and by market, for the last eight quarters. 

2019

2020

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

21,293
26,016
81.8

23,463
27,910
84.1

27,954
32,457
86.1

21,403
26,431
81.0

17,507
23,511
74.5

783
2,243
34.9

4,251
5,274
80.6

4,296
5,341
80.4

4,943
6,177
80.0

4,486
5,367
83.6

3,317
3,857
86.0

5,097
6,068
84.0

3,845
4,686
82.0

7,496
8,882
84.4

5,072
5,971
84.9

1,953
2,303
84.8

6,298
7,474
84.3

4,010
4,764
84.2

10,580
12,068
87.7

5,364
6,217
86.3

1,702
1,934
88.0

4,682
5,861
79.9

3,695
4,700
78.6

6,265
7,710
81.3

4,504
5,456
82.6

2,257
2,704
83.5

3,604
4,930
73.1

3,322
4,741
70.1

4,369
5,964
73.3

3,026
3,957
76.5

3,186
3,919
81.3

376
876
43.0

25
106
23.8

214
888
24.1

113
290
38.9

55
83
66.3

2,517
5,949
42.3

1,413
2,504
56.4

97
250
38.6

694
2,306
30.1

182
658
27.7

131
231
56.8

2,432
6,000
40.5

1,043
2,198
47.4

186
404
46.0

707
2,053
34.4

185
778
23.8

311
567
54.9

SYSTEM
RPMs (millions)
ASMs (millions)
Passenger load factor (%)

DOMESTIC
RPMs (millions)
ASMs (millions)
Passenger load factor (%)

U.S. TRANSBORDER
RPMs (millions)
ASMs (millions)
Passenger load factor (%)

ATLANTIC
RPMs (millions)
ASMs (millions)
Passenger load factor (%)

PACIFIC
RPMs (millions)
ASMs (millions)
Passenger load factor (%)

OTHER
RPMs (millions)
ASMs (millions)
Passenger load factor (%)

54

AIR CANADA  |  2020 ANNUAL REPORT10.

Selected Annual Information

The following table provides selected annual information for Air Canada for the years 2018 through 2020.

(Canadian dollars in millions, except per share figures)

Operating revenues
Operating expenses
Operating income (loss)
Income (loss) before income taxes
Income tax recovery (expense)
Net income (loss)
Basic earnings (loss) per share 
Diluted earnings (loss) per share 
Cash, cash equivalents and short-term investments
Total assets
Total long-term liabilities
Total liabilities

(1)  Air Canada began consolidating Aeroplan’s financial results on the January 10, 2019, the date of its acquisition of Aeroplan. 

2020

$

5,833
9,609
(3,776)
(4,853)
206
$ (4,647)
$ (16.47)
$ (16.47)
$
7,501
$ 28,913
$ 20,059
$ 27,198

Full Year

2019 (1)

$

19,131
17,481
1,650
1,775
(299)
1,476
$
5.51
$
$
5.44
$ 5,889
$ 27,759
$ 15,584
$ 23,359

2018

$ 18,003
16,507
1,496
228
(191)
37
$
0.14
$
0.13
$
$
4,707
$ 21,883
$ 12,930
$ 18,606

55

AIR CANADA  |  2020 ANNUAL REPORT 
 
 
 
 
 
 
11.

Financial Instruments and Risk Management

Summary of Gain (Loss) on Financial Instruments Recorded at Fair Value

The following is a summary of gains (losses) on financial instruments recorded at fair value included in non-operating income (expense) on 
Air Canada’s consolidated statement of operations for the periods indicated.

(Canadian dollars in millions)

Share forward contracts
Embedded derivative on convertible notes
Gain (loss) on financial instruments recorded at fair value

Fourth Quarter

Full Year

2020

$

6
(220)
$ (214)

2019

$

$

5
-
5

2020

$

(28)
(214)
$ (242)

2019

$

$

23
-
23

Risk Management

Under its risk management policy, Air Canada manages its market risk using various financial derivative instruments. Air Canada uses these 
instruments solely for risk management purposes, not for generating trading profit. As such, any change in cash flows associated with derivative 
instruments is designed to be an economic hedge and offset by changes in cash flows of the relevant risk being hedged.

The fair values of derivative instruments represent the amount of the consideration that could be exchanged in an arm’s length transaction 
between willing parties who are under no compulsion to act. The fair value of these derivatives is determined using prices in active markets, 
where available. When no such market is available, valuation techniques such as discounted cash flow analysis are applied. The valuation 
technique incorporates all factors that would be considered in setting a price, including Air Canada’s own credit risk as well as the credit risk of the 
counterparty. 

Fuel Price Risk Management

Fuel price risk is the risk that future cash flows will fluctuate because of changes in jet fuel prices. To manage its exposure to jet fuel prices and to 
help mitigate volatility in operating cash flows, Air Canada can elect to enter into derivative contracts with financial intermediaries. Air Canada 
may use derivative contracts based on jet fuel, heating oil and crude oil. Air Canada’s policy permits hedging of up to 75% of the projected jet 
fuel purchases for the current calendar year, 50% of the projected jet fuel purchases for the next calendar year, and 25% of projected jet fuel 
purchases for any calendar year thereafter. These are maximum (but not mandated) limits. There is no minimum monthly hedging requirement. 
Air Canada performs regular reviews to assess market conditions and adjust its hedging strategy where management considers it warranted.

There was no fuel hedging activity during 2020 and there were no outstanding fuel derivatives as at December 31, 2020 and December 31, 2019.

Foreign Exchange Risk

Air Canada’s financial results are reported in Canadian dollars, while a large portion of its expenses, debt obligations and capital commitments are 
in foreign currencies, primarily in U.S. dollars. Foreign exchange risk is the risk that fluctuations in foreign exchange rates may have on operating 
results and cash flows. Air Canada’s risk management objective is to reduce cash flow risk related to foreign denominated cash flows.

Air Canada generates certain sales in U.S. dollars and in other foreign currencies which are converted to U.S. dollars under Air Canada’s risk 
management program. In 2020, these net operating cash inflows totalled approximately US$1.0 billion and U.S.-denominated operating costs 
amounted to approximately US$3.0 billion. Non-operating cash outflows in U.S. dollars, primarily related to interest payments on U.S. dollar 
denominated debt and net financing outflows, amounted to approximately US$1.5 billion. For 2020, this resulted in a U.S. dollar net cash flow 
exposure of approximately US$3.5 billion.

56

AIR CANADA  |  2020 ANNUAL REPORTAir Canada has a target coverage of 70% on a rolling 24-month basis to manage the net U.S. dollar cash flow exposure described above utilizing 
the following risk management strategies:

 — Holding U.S. dollar cash reserves as an economic hedge against changes in the value of the U.S. dollar. U.S. dollar cash, short- and long-term 

investment balances as at December 31, 2020 amounted to $1,747 million (US$1,371 million) ($1,123 million (US$862 million) as at December 
31, 2019). A portion of the cash and investment reserves are an economic hedge against long-term U.S. dollar debt while the remainder of the 
cash is operational cash and investment reserves which are applied against the rolling 24-month net U.S. dollar cash flow exposure. In 2020, 
a loss of $69 million (loss of $36 million in 2019) was recorded in Foreign exchange gain (loss) reflecting the change in Canadian equivalent 
market value of the U.S. dollar cash and short-term investment balances held.

 — Locking in the foreign exchange rate through the use of a variety of foreign exchange derivatives which have maturity dates corresponding to 

the forecasted dates of U.S. dollar net outflows. 

The level of foreign exchange derivatives entered into and their related maturity dates are dependent upon a number of factors, which include the 
amount of foreign revenue conversion available, U.S. dollar net cash outflows, as well as the amount attributed to aircraft and debt payments. 
Based on the notional amount of currency derivatives outstanding at December 31, 2020, as further described below, approximately 90% of net 
U.S. cash outflows are hedged for 2021 and 21% for 2022, resulting in derivative coverage of 63% over the next 24 months. Operational U.S. 
dollar cash and investment reserves combined with derivative coverage results in 68% coverage.

As at December 31, 2020, Air Canada had outstanding foreign currency options and swap agreements, settling in 2021 and 2022, to purchase 
at maturity $5,730 million (US$4,499 million) of U.S. dollars at a weighted average rate of $1.3586 per US$1.00 (2019 – $6,599 million 
(US$5,080 million) with settlements in 2020 and 2021 at a weighted average rate of $1.2775 per $1.00 U.S. dollar). Air Canada also has 
protection in place to sell a portion of its excess Euros, Sterling, YEN, YUAN, and AUD (EUR €464 million, GBP £64 million, JPY ¥4,963 million, 
CNH ¥415 million and AUD $88 million) which settle in 2021 and 2022 at weighted average rates of €1.1414, £1.3277, ¥0.0094, ¥0.1463, and 
AUD $0.6942 per $1.00 U.S. dollar, respectively (as at December 31, 2019 – EUR €335 million, GBP £202 million, JPY ¥46,655 million, CNH 
¥286 million and AUD $209 million with settlements in 2020 and 2021 at weighted average rates of €1.1577, £1.3238, ¥0.0096, ¥0.1469, and 
AUD $0.7092 respectively per $1.00 U.S. dollar). 

The hedging structures put in place have various option pricing features, such as knock-out terms and profit cap limitations, and based on 
the assumed volatility used in the fair value calculation, the net fair value of these foreign currency contracts as at December 31, 2020 was 
$591 million in favour of the counterparties (2019 – $114 million in favour of the counterparties). These derivative instruments have not been 
designated as hedges for accounting purposes and are recorded at fair value. During 2020, a loss of $583 million was recorded in Foreign exchange 
gain (loss) related to these derivatives (2019 – $92 million gain). In 2020, foreign exchange derivative contracts cash settled with a net fair value of 
$106 million in favour of the counterparties (2019 – $173 million in favour of Air Canada). 

Interest Rate Risk 

Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market 
interest rates. 

Air Canada enters into both fixed and floating rate debt and also leases certain assets where the rental amount fluctuates based on changes in 
short-term interest rates. Air Canada manages interest rate risk on a portfolio basis and seeks financing terms in individual arrangements that are 
most advantageous taking into account all relevant factors, including credit margin, term and basis. The risk management objective is to minimize 
the potential for changes in interest rates to cause adverse changes in cash flows to Air Canada. The cash and short-term investment portfolio 
which earns a floating rate of return is an economic hedge for a portion of the floating rate debt. 

The ratio of fixed to floating rate obligations outstanding is designed to maintain flexibility in Air Canada’s capital structure and is based upon a 
long-term objective of 60% fixed and 40% floating but allows flexibility to adjust to prevailing market conditions. The ratio at December 31, 2020 
is 74% fixed and 26% floating (83% and 17%, respectively as at December 31, 2019). 

57

AIR CANADA  |  2020 ANNUAL REPORT12.

Accounting Policies

Interbank Offered Rate (“IBOR”) Reform 

In August 2020, the IASB published amendments to IFRS 9 Financial Instruments, IAS 39 Financial Instruments: Recognition and Measurement, 
IFRS 7 Financial Instruments: Disclosures, IFRS 4 Insurance Contracts and IFRS 16 Leases. 

The amendments address issues that arise from implementation of IBOR reform, where IBORs are replaced with alternative benchmark rates. For 
financial instruments at amortized cost, the amendments introduce a practical expedient such that if a change in the contractual cash flows is as a 
result of IBOR reform and occurs on an economically equivalent basis, the change will be accounted for by updating the effective interest rate with 
no immediate gain or loss recognized. The amendments also provide additional temporary relief from applying specific IAS 39 hedge accounting 
requirements to hedging relationships affected by IBOR reform. 

The amendments are effective for fiscal years beginning on or after January 1, 2021 with early adoption permitted. Air Canada will adopt the 
amendment on January 1, 2021, electing to apply the practical expedient. Air Canada is in the process of evaluating potential changes to debt 
and lease contracts to transition from IBORs to alternative rates prior to the cessation of IBORs. As at December 31, 2020, the amount of debt 
and lease contracts likely subject to IBOR reform is US$1,718 million LIBOR. There are also debt and aircraft leases referencing interest rate 
benchmarks in multi-rate jurisdictions, including the Canadian Dollar Offered Rate (“CDOR”) of $1,007 million and $5 million of JPY LIBOR.

13.

Critical Accounting Estimates and Judgments

Critical accounting estimates are those estimates of management that are most important to the portrayal of Air Canada’s financial condition and 
results of operations. They require management’s most difficult, subjective or complex judgments, often because of the need to make estimates 
and judgments about the effect of matters that are inherently uncertain. Actual results could differ from those estimates and judgments under 
different assumptions or conditions. 

Air Canada has identified the following areas that depend on critical accounting estimates utilized in the preparation of its consolidated 
financial statements. 

Impairment Considerations on Long-lived Assets

When required, an impairment test is performed by comparing the carrying amount of the asset or cash-generating unit to their recoverable 
amount, which is calculated as the higher of an asset’s or cash-generating unit’s fair value less costs to dispose and its value in use. Fair value less 
costs to dispose may be calculated based upon a discounted cash flow analysis, which requires management to make a number of significant 
market participant assumptions including assumptions relating to cash flow projections, discount rates and future growth rates.

Income Taxes

Commencing in the second quarter of 2020, the net deferred income tax assets related to unused tax losses and other deductible temporary 
differences were not recognized. Management assessed the available positive and negative evidence to estimate whether sufficient future taxable 
income will be generated to permit use of the existing deferred tax assets. As a result of the COVID-19 pandemic, there is considerable negative 
evidence relating to losses incurred in the current year and uncertainty exists as to when conditions will improve. Such negative evidence currently 
outweighs the positive historical evidence and accordingly, the net deferred tax asset was not recognized. Deferred tax assets have only been 
recognized to the extent of taxable temporary differences expected to reverse and generate taxable income against which the deferred tax assets 
can be utilized. The future income tax deductions underlying the unrecognized deferred income tax assets remain available for use in the future to 
reduce taxable income.

58

AIR CANADA  |  2020 ANNUAL REPORTAeroplan Loyalty Program

Loyalty program accounting requires management to make several estimates including the ETV of Aeroplan points issued and the breakage on 
Aeroplan points. The ETV of Aeroplan points issued is determined based on the value a passenger receives by redeeming Aeroplan points for a 
ticket rather than paying cash. This ETV is estimated with reference to historical Aeroplan redemptions as compared to equivalent ticket purchases 
after considering similar fare conditions, advance booking periods and other relevant factors including the selling price of Aeroplan points to third 
parties. ETV estimates and assumptions are considered for updates at least annually. A change in the ETV rate is accounted for prospectively on 
future Aeroplan points issued.

Breakage represents the estimated Aeroplan points that are not expected to be redeemed. Breakage is estimated by management based on the 
terms and conditions of membership and historical accumulation and redemption patterns, as adjusted for changes to any terms and conditions or 
other circumstances that may affect future redemptions. Management uses statistical and simulation models to estimate breakage.

A change in assumptions as to the number of Aeroplan points expected to be redeemed could have a material impact on revenue in the year in 
which the change occurs. 

As at December 31, 2020, the Aeroplan points deferred revenue balance was $3,256 million. For illustrative purposes, a hypothetical 1% change 
in the number of outstanding Aeroplan points estimated to be redeemed would result in an approximate impact of $33 million on revenue with a 
corresponding adjustment to Aeroplan deferred revenue.

Depreciation and Amortization Period for Long-lived Assets

Air Canada makes estimates about the expected useful lives of long-lived assets and the expected residual value of the assets based on the 
estimated current and future fair values of the assets, the Corporation’s fleet plans, and the cash flows they generate. Changes to these estimates, 
which can be significant, could be caused by a variety of factors, including changes to maintenance programs, changes in jet fuel prices and other 
operating costs, changes in utilization of the aircraft, and changing market prices for new and used aircraft of the same or similar types. Estimates 
and assumptions are evaluated at least annually. Generally, these adjustments are accounted for on a prospective basis, through depreciation and 
amortization expense. For the purposes of sensitivity analysis on these estimates, a 50% reduction to residual values on aircraft with remaining 
useful lives greater than five years results in an increase of $14 million to annual depreciation expense. For aircraft with shorter remaining useful 
lives, the residual values are not expected to change significantly. 

Maintenance Provisions 

The recording of maintenance provisions related to return conditions on aircraft leases requires management to make estimates of the future 
costs associated with the maintenance events required under the lease return condition and estimates of the expected future maintenance 
condition of the aircraft at the time of lease expiry. These estimates consider current costs of these maintenance events, estimates of inflation 
surrounding these costs as well as assumptions surrounding utilization of the related aircraft. Any difference in the actual maintenance cost 
incurred at the end of the lease and the amount of the provision is recorded in aircraft maintenance expense in the period. The effect of any 
changes in estimates, including changes in discount rates, inflation assumptions, cost estimates or lease expiries, is recognized as an adjustment to 
the right-of-use asset.

Employee Future Benefits

Air Canada maintains several defined benefit plans providing pension, other retirement and post-employment benefits to its employees. The cost 
and related liabilities of Air Canada’s pensions, other post-retirement and post-employment benefit programs are determined using actuarial 
valuations. The actuarial valuations involve assumptions, including discount rates, future compensation increases, and mortality assumptions. 
Also, due to the long-term nature of these programs, such estimates are subject to significant uncertainty. 

Assumptions
Management is required to make significant estimates about actuarial and financial assumptions to determine the cost and related liabilities of 
Air Canada’s employee future benefits. 

Discount Rate
The discount rate used to determine the pension obligation was determined by reference to market interest rates on corporate bonds rated “AA” 
or better with cash flows that approximate the timing and amount of expected benefit payments. 

59

AIR CANADA  |  2020 ANNUAL REPORTFuture increases in compensation are based upon the current compensation policies, labour and employment agreements and economic forecasts. 

The significant weighted average assumptions used to determine Air Canada’s accrued benefit obligations and cost are as follows:

Discount rate used to determine:

Net interest on the net benefit obligation for the year ended December 31
Service cost for the year ended December 31
Accrued benefit obligation as at December 31

Rate of future increases in compensation used to determine:
Accrued benefit cost for the year ended December 31
Accrued benefit obligation as at December 31

Pension  
Benefits

Other Employee  
Future Benefits

2020

2019

2020

2019

3.13%
3.20%
2.59%

2.50%
2.50%

3.81%
3.93%
3.13%

2.50%
2.50%

3.13%
3.20%
2.59%

3.81%
3.93%
3.13%

Not applicable Not applicable
Not applicable Not applicable

Sensitivity Analysis
Sensitivity analysis is based on changing one assumption while holding all other assumptions constant. In practice, this may be unlikely to occur, 
and changes in some of the assumptions may be correlated. When calculating the sensitivity of the defined benefit obligation to variations in 
significant actuarial assumptions, the same method (present value of the defined benefit obligation calculated with the projected unit credit 
method at the end of the reporting period) has been applied as that used for calculating the liability recognized in the consolidated statement of 
financial position. 

Sensitivity analysis on 2020 pension expense and net financing expense relating to pension benefit liabilities, based on different actuarial 
assumptions with respect to discount rate is set out below. The effects on each pension plan of a change in an assumption are weighted 
proportionately to the total plan obligation to determine the total impact for each assumption presented. 

(Canadian dollars in millions)

Discount rate on obligation assumption 

Pension expense
Net financing expense relating to pension benefit liabilities

Total

Increase (decrease) in pension obligation

0.25 Percentage Point

DECREASE

INCREASE

$

$

21
-
21

$

$

(20)
5
(15)

$ 851

$ (822)

The increase (decrease) in the pension obligation for a 0.25 percentage point change in the discount rate relates to the gross amount of the 
pension liabilities and is before the impact of any change in plan assets.  As at December 31, 2020, approximately 75% of Air Canada’s pension 
liabilities were matched with fixed income products to mitigate a significant portion of the interest rate (discount rate) risk.

An increase of one-year life expectancy would increase the pension benefit obligation by $558 million.

Assumed health care cost trend rates impact the amounts reported for the health care plans. A 5% annual rate of increase in the per capita cost of 
covered health care benefits was assumed for 2020 (2019 – 5.25%). The rate is assumed to decrease gradually to 4.5% by 2023 (2019 – assumed 
to decrease gradually to 5% by 2020). A one percentage point increase in assumed health care trend rates would have increased the total of 
current service and interest costs by $6 million and the obligation by $81 million. A one percentage point decrease in assumed health care trend 
rates would have decreased the total of current service and interest costs by $5 million and the obligation by $80 million.

A 0.25 percentage point decrease in discount rate for other employee future benefits would have increased the total of current and interest costs 
by less than $1 million and the obligation by $65 million. A 0.25 percentage point increase in discount rate would have decreased the total of 
current and interest costs by less than $1 million and the obligation by $61 million.

60

AIR CANADA  |  2020 ANNUAL REPORT14.

Off-Balance Sheet Arrangements

Guarantees 

Guarantees in Fuel and De-icing Arrangements
Air Canada participates in fuel facility arrangements operated through nine Fuel Facility Corporations, and three aircraft de-icing service facilities, 
along with other airlines that contract for fuel and de-icing services at various major airports in Canada. These entities operate on a cost recovery 
basis. The aggregate debt of these entities that has not been consolidated by Air Canada under IFRS 10 Consolidated Financial Statements is 
approximately $1,047 million as at December 31, 2020 (December 31, 2019 - $643 million), which is Air Canada’s maximum exposure to loss 
before taking into consideration the value of the assets that secure the obligations and any cost sharing that would occur amongst the other 
contracting airlines. Air Canada views this loss potential as remote. Each contracting airline participating in these entities shares pro rata, based on 
system usage, in the guarantee of this debt. The maturities of these debt arrangements vary but generally extend beyond five years.

Indemnification Agreements
In the ordinary course of Air Canada’s business, Air Canada enters into a variety of agreements, such as real estate leases or operating agreements, 
aircraft financing or leasing agreements, technical service agreements, and director/officer contracts, and other commercial agreements, 
some of which may provide for indemnifications to counterparties that may require Air Canada to pay for costs and/or losses incurred by such 
counterparties. Air Canada cannot reasonably estimate the potential amount, if any, it could be required to pay under such indemnifications. 
Such amount would also depend on the outcome of future events and conditions, which cannot be predicted. While certain agreements specify 
a maximum potential exposure, certain others do not specify a maximum amount or a limited period. Historically, Air Canada has not made any 
significant payments under these indemnifications.

Air Canada expects that it would be covered by insurance for most tort liabilities and certain related contractual indemnities. 

15.

Related Party Transactions

At December 31, 2020, Air Canada had no transactions with related parties as defined in the CPA Handbook, except those pertaining to 
transactions with key management personnel in the ordinary course of their employment or directorship agreements.

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AIR CANADA  |  2020 ANNUAL REPORT16.

Enterprise Risk Management and Governance

Overview

The management of opportunities and risks is an integral part of Air Canada’s business processes. Strategic decisions are made by the executive 
team with consideration of risk implications to the business and its stakeholders. Risks which may be material to Air Canada are identified and 
monitored on an ongoing basis through Air Canada’s Enterprise Risk Management (ERM) program which provides insight on a regular basis to the 
Board of Directors through the Board’s Audit, Finance and Risk Committee.

Implications of COVID-19

While confronting the challenges that the COVID-19 pandemic has had and its major impact on Air Canada’s business in 2020, Air Canada has 
remained vigilant to continue to maintain the integrity and resiliency of its key governance, oversight and risk management processes as outlined 
below. Processes have been adjusted as necessary to reflect changes to Air Canada’s business and working environments; ensuring important risks 
continue to be managed appropriately.    

Board Oversight

Risk management is an integral part of Air Canada’s corporate governance. The Board of Directors has established board committees (Audit, 
Finance and Risk Committee; Safety, Health, Environment and Security Committee; Governance and Nominating Committee; and Human 
Resources and Compensation Committee) to assist in the oversight responsibilities. 

Risk information is reviewed by the Board or the relevant board committee on a quarterly basis. In addition, board committees review and discuss 
with management, on a regular basis, all key enterprise risk exposures based on their respective terms of reference set out in committee charters 
and the steps taken that seek to monitor/control and mitigate those exposures to satisfy themselves as to the effective risk management of the 
individual risks. These processes seek to appropriately mitigate rather than eliminate risk.

The Audit, Finance and Risk Committee is responsible for the oversight of the ERM program and the work carried out by the Corporate Audit and 
Advisory department, as stated in its committee charter.

ERM risk reporting is maintained by the Corporate Audit and Advisory department, which provides an independent update as to the state of each 
enterprise risk on a quarterly basis.

Risk Management Framework and Structure

Air Canada’s enterprise risk management framework has been developed to support governance and oversight over the Corporation’s most 
important strategic risks and is aligned to the ISO 31000 standard and COSO ERM 2017 framework. 

Formal policies and management committees are in place to manage specific risks such as safety, security, fraud, information security, privacy, 
environment and fuel price. 

Sound business practices and ethical behaviour are also fundamental to Air Canada’s risk governance culture. Air Canada has in place (and 
updates, as required) a Corporate Policy and Guidelines on Business Conduct (“Code of Conduct”), which sets out guiding principles and ethical 
standards that apply to all Air Canada’s corporate activities. A confidential, anonymous reporting process and ethics committee are also in place 
to oversee adherence to the Code of Conduct. 

62

AIR CANADA  |  2020 ANNUAL REPORTAir Canada’s risk management structure is aligned with the “Three Lines of Defence” approach to risk management: 

 — 1st line - Business functions are expected to integrate risk management when performing their day-to-day core commercial and operational 

activities. 

 — 2nd line - Support functions establish policies, provide guidance and expertise, and risk oversight (e.g., Safety, Security, Legal and Compliance, 

Finance/Treasury/Tax, Sourcing and Procurement, Government Affairs, People, Environment, IT Operations and IT Security). 

 — 3rd line - Corporate Audit and Advisory department provides an independent and objective perspective on Air Canada’s governance, risk 

management practices and controls. 

Air Canada’s ERM and governance structure is as follows:

BOARD OF DIRECTORS

BOARD COMMITTEES

EXECUTIVE LEADERSHIP TEAM / RISK OWNERS 

MANAGEMENT RISK OVERSIGHT / CORPORATE SUPPORT FUNCTIONS / COMMITTEES
(2ND LINE) 

CORPORATE AUDIT AND 
ADVISORY / INDEPENDENT 
RISK REPORTING  
(3RD LINE)

LINE MANAGERS AND CORE BUSINESS ACTIVITIES 
(1ST LINE)

Although the risk management framework described in this section is aligned with industry best practices, there can be no assurance that it will 
be sufficient to prevent the occurrence of events that could have a material adverse effect on our financial position, financial performance, cash 
flows, business or reputation. 

63

AIR CANADA  |  2020 ANNUAL REPORT17. 

Risk Factors

The risks described below should be read carefully when evaluating 
Air Canada’s business and the forward-looking statements 
contained in this report and other statements Air Canada may make 
from time to time. Any of these risks, individually or in combination, 
could materially and adversely affect Air Canada’s business, 
operating results, financial condition and the outcome of matters 
as to which forward-looking statements are made. Should a risk 
materialize, circumstances at the time may also cause that risk to 
have a different impact than that which might otherwise have been 
expected. In addition, these risks may not be the only risks faced by 
Air Canada. Other risks of which Air Canada is not aware or which 
Air Canada currently deems not to be material may surface and 
have a material and adverse impact on Air Canada, its business, 
results from operations, financial condition and the outcome of 
matters as to which forward-looking statements are made.

COVID-19 – The effects of the COVID-19 pandemic have 
materially affected Air Canada and could have a further material 
adverse impact on Air Canada’s financial position and results of 
operations

Air Canada, along with the rest of the global airline industry, 
continues to face a severe drop in traffic and a corresponding 
decline in revenue and cash flows as a result of the COVID-19 
pandemic and the travel restrictions imposed in many countries 
around the world, and particularly in Canada. The impact of the 
COVID-19 pandemic began to be felt in traffic and sales figures 
commencing in early March 2020. These impacts include drastic 
declines in earnings and cash flow from operations. Travel demand 
has been drastically suppressed, and there is very limited visibility 
on when travel demand might recover. Given changing government 
restrictions and advisories in place in Canada and around the world 
and the severity of restrictions in Canada as well as concerns about 
travel due to the COVID-19 pandemic and passenger concerns 
and expectations about the need for certain precautions, such 
as physical distancing, demand remains severely inhibited. The 
COVID-19 pandemic is also having significant economic impacts, 
including on business and consumer spending, which may in turn 
significantly impact demand for travel. Air Canada cannot predict 
the full impact or the timing for when conditions may improve. 
Air Canada is actively monitoring the situation and will continue 
to respond as the impact of the COVID-19 pandemic evolves, 
which will depend on a number of factors including the course of 
the virus (including any variants), availability and effectiveness 
of rapid testing, screening, vaccinations and treatments for the 
virus, government actions, travel restrictions and advisories, and 
passenger reaction, as well as timing of a recovery in international 
and business travel which are important segments of Air Canada’s 
markets, none of which can be predicted with any degree of 
certainty.

Air Canada has taken and implemented a number of safety 
measures in light of the COVID-19 pandemic, including the 
Air Canada CleanCare+ program and has publicly appealed to 
governments and other parties in an effort to recognize the efficacy  
of such safety measures and to allow for a measured and 

64

responsible reduction of travel restrictions. Air Canada continues 
to be adversely impacted to the extent that travel restrictions 
and advisories remain in place over time. Air Canada as well as its 
brand and reputation may also be adversely impacted to the extent 
that safety measures introduced are not perceived to adequately 
address the risks of transmission of COVID-19 or justify relaxing 
the travel restrictions and advisories issued by governments or by 
perceptions that any efforts Air Canada makes to mitigate the risk 
of transmission of COVID 19 during the course of a journey  
or otherwise to support or promote travel are designed to induce 
travel and are inconsistent with public health interests.

Air Canada’s operations could also be adversely impacted further if 
its employees (or third-party employees such as those of airports or 
suppliers) are unable or restricted in their ability to work, including 
by reasons of being quarantined or becoming ill as a result of 
exposure to COVID-19, or if they are subject to government or 
other restrictions.

Air Canada is providing customers who booked with Air Canada and 
who are affected by COVID-19 related cancellations with the option 
to convert their ticket to an Air Canada travel voucher that has no 
expiry date and is fully transferable. Alternatively, customers may 
convert the unused value of their ticket into Aeroplan points and 
receive additional bonus Aeroplan points. Air Canada is refunding 
refundable fares according to the terms and conditions that govern 
them. Air Canada may be required to refund non-refundable fares 
depending on the laws of the jurisdictions applicable to such 
flights. Not refunding non-refundable tickets exposes Air Canada 
to litigation, as well as enforcement action by regulators in certain 
jurisdictions, and may also adversely impact Air Canada’s brand and 
reputation. Class actions claiming the refund of non-refundable 
tickets or tour packages have been filed against Air Canada, and 
other carriers, in Canada and in the United States, and additional 
class actions or other proceedings may be instituted in these or 
other jurisdictions. In countries where refund requirements are or 
will be enhanced, maintained or enforced, ensuing refunds may 
adversely impact Air Canada’s liquidity and the impact of all these 
risks could be material.

COVID-19 has also materially disrupted Air Canada’s strategic 
operating plans in the near-term, and there are risks to it and 
Air Canada’s business, operating results and financial condition 
associated with executing Air Canada’s strategic operating plans 
in the long-term. In recent years, Air Canada developed several 
strategic operating plans, including several revenue-generating 
initiatives and plans to optimize Air Canada’s revenue, such as plans 
to add capacity, including international expansion, initiatives and 
plans to optimize and control Air Canada’s costs and opportunities 
to enhance segmentation and improve the customer experience 
at all points in air travel. In developing strategic operating plans, 
Air Canada makes certain assumptions, including, but not limited 
to, those related to customer demand, competition, market 
consolidation, the availability of aircraft and the global economy. 
Actual economic, market and other conditions have been and may 
continue to be different from Air Canada’s assumptions. In 2020, 

AIR CANADA  |  2020 ANNUAL REPORTdemand was, and is expected to continue to be in 2021, significantly 
impacted by COVID-19, which has materially disrupted the timely 
execution of Air Canada’s strategic operating plans, including 
plans to add capacity in 2020. If Air Canada does not successfully 
develop, execute or adjust Air Canada’s strategic operating plans 
in the long-term, or if actual conditions and results continue to 
vary significantly from the assumptions on which they are based, 
Air Canada’s business, operating results and financial condition 
could be materially and adversely impacted.

These risks have materially affected Air Canada and could have a 
further material adverse impact on Air Canada’s financial position 
and results of operations. The COVID-19 pandemic may also 
exacerbate or increase the likelihood of the occurrence of other risk 
factors described in this MD&A, including in relation to operating 
results, financial leverage, economic and geopolitical conditions, 
fares and market demand and strategic, business, technology 
and other important initiatives. In addition, the impact of the 
COVID-19 pandemic on Air Canada’s financial condition may reduce 
Air Canada’s ability to adequately respond to these and other risks 
that may arise.

Economic and geopolitical conditions – Changes in economic and 
geopolitical conditions could have a material adverse effect on 
Air Canada, its business, results from operations and financial 
condition 

Air Canada’s operating results, like those of other airlines, are 
sensitive to and may be significantly impacted by economic 
and geopolitical conditions, which may impact demand for air 
transportation in general or to or from certain destinations, 
operating costs, operating revenues, costs and availability of fuel, 
foreign exchange costs, tax costs and costs and availability of 
capital and supplies. Any prolonged or significant impact arising 
from economic and geopolitical conditions, including the COVID-19 
pandemic, weakness of the Canadian, U.S. or world economies, 
changes to political, economic, fiscal or trade relationships within 
or between jurisdictions where Air Canada operates flights or 
does business, or threatened or actual outbreaks of hostilities in 
or adjacent to regions Air Canada serves or over which it operates 
flights or does business could have a material adverse effect on 
Air Canada, its business, results from operations and financial 
condition. 

Operating results – Air Canada may sustain significant losses and 
not be able to successfully achieve and/or sustain positive net 
profitability or realize the objectives of any or all of its initiatives 

A variety of factors, including economic conditions and other 
factors described in this MD&A, may result in Air Canada incurring 
significant losses. The airline industry has historically been 
characterized by low profit margins and high fixed costs and the 
costs of operating a flight do not vary significantly with the number 
of passengers carried. Therefore, a relatively small change in the 
number of passengers, fare pricing or traffic mix, or increased 
costs, could have a significant impact on Air Canada’s operating 
and financial results. Due to the competitive nature of the airline 
industry and customer sensitivity to travel costs, Air Canada may 
not be able to pass on cost increases to its customers. Despite a 
focus on improving resiliency to downturns in its business as well as 

65

ongoing and planned strategic and business initiatives, Air Canada 
may not be able to successfully achieve and/or sustain positive 
net profitability or realize all of its objectives, including those 
which seek to increase revenues, decrease costs, improve margins, 
profitably deploy additional capacity, generate sufficient returns on 
its capital expenditures or offset or mitigate risks facing Air Canada, 
including those described in this MD&A. 

Fares and market demand – Fluctuations in fares and demand for 
air travel and could materially adversely impact Air Canada, its 
business, results of operations and financial condition 

Air Canada fares and passenger demand, like those of other 
airlines, have fluctuated significantly in the past and may fluctuate 
significantly in the future, including due to the impact of the 
COVID-19 pandemic. Air Canada is not able to predict with 
certainty market conditions and the fares that Air Canada may be 
able to charge. Customer expectations and perception can change 
rapidly due to many factors, and the demand for lower fares or 
alternative modes of transportation may impact revenues. Travel, 
especially leisure travel, is a discretionary consumer expense. 
Demand for business and premium travel is also impacted by 
economic conditions. Depressed economic conditions, geopolitical 
instability, security, health and concerns about the environmental 
impacts of air travel and tendencies towards less environmentally 
impactful travel where customers may reduce or alter their travel 
activities, could each have the effect of reducing demand for 
air travel and could materially adversely impact Air Canada, its 
business, results of operations and financial condition.

Financial Leverage – Air Canada has a significant amount of 
financial leverage, and there can be no assurance that it will be 
able to satisfy its debt, lease and other obligations 

Air Canada has a significant amount of financial leverage from 
fixed obligations, including substantial obligations under aircraft 
leases, aircraft purchases and other financings, and as a result of 
any challenging economic or other conditions affecting Air Canada, 
Air Canada may incur greater levels of indebtedness than currently 
exist or are planned. 

Although prior to the COVID-19 pandemic Air Canada had been 
focusing on reducing its level of indebtedness and improving its 
leverage ratios, the amount of indebtedness that Air Canada has 
and which it may incur in the future could have a material adverse 
effect on Air Canada. The ability of Air Canada to make scheduled 
payments under its indebtedness will depend on, among other 
things, its future operating performance and its ability to refinance 
its indebtedness, if necessary. Air Canada incurs a significant 
proportion of its indebtedness in foreign currencies, primarily in 
U.S. dollars, and as a result, future debt servicing repayments are 
subject to foreign exchange risk. There can be no assurance that 
Air Canada will at all times be able to generate sufficient cash from 
its operations to satisfy its debts, lease and other obligations. Each 
of these factors is, to a large extent, subject to economic, financial, 
competitive, regulatory, operational and other factors, many of 
which are beyond Air Canada’s control. 

AIR CANADA  |  2020 ANNUAL REPORTNeed for capital and liquidity – Air Canada may not be able to 
obtain sufficient funds in a timely way and on acceptable terms 
to provide adequate liquidity and to finance necessary operating 
and capital expenditures 

Competition – Air Canada operates in a highly competitive 
environment, faces increasing competition in North America 
and internationally and competes against carriers that receive 
significant government aid 

Air Canada’s liquidity levels may be adversely impacted by risks 
identified in this MD&A, including the effects of the COVID-19 
pandemic, geopolitical, economic and public health conditions, 
foreign exchange rates, increased competition, volatile fuel prices, 
labour issues, and contractual covenants (which require Air Canada 
to maintain minimum cash reserves and which could require 
Air Canada to deposit cash collateral with third parties). As part 
of Air Canada’s efforts to manage such challenges and to support 
Air Canada’s business strategy, significant liquidity and significant 
ongoing operating and capital expenditures are required. 

In addition, in response to the travel restrictions, decreased demand 
and other effects the COVID-19 pandemic has had and is expected 
to have on Air Canada’s business, Air Canada has sought and may 
seek material amounts of additional financial liquidity, which 
may include the issuance of additional unsecured or secured debt 
securities, equity securities and equity-linked securities, the sale 
of assets as well as additional secured and/or unsecured credit 
facilities, among other items. There can be no assurance as to the 
timing of any such issuance, or that any such additional financing 
will be completed on favourable terms, or at all.

Air Canada’s substantial level of indebtedness, particularly following 
the additional liquidity transactions completed and contemplated 
in response to the impacts of the COVID-19 pandemic, as well as 
market conditions and the availability of assets as collateral for 
loans or other indebtedness, which may be reduced as Air Canada 
continues to seek material amounts of additional financial liquidity, 
together with the effect the COVID-19 pandemic has had on the 
global economy generally and the air transportation industry 
specifically, may make it difficult for Air Canada to raise additional 
capital if needed to meet its liquidity needs on acceptable terms, or 
at all.

Although Air Canada’s current liquidity levels exceed the minimum 
cash it requires to support ongoing business operations, there can 
be no assurance that Air Canada will continue to maintain sufficient 
liquidity, whether from operations or by obtaining funds on terms 
acceptable to Air Canada, to finance the operating and capital 
expenditures necessary to manage any challenges and support its 
business strategy. 

A major decline in the market price of Air Canada’s securities, 
including a major decline in capital markets in general, a 
downgrade in Air Canada’s credit ratings, differences between 
Air Canada’s actual or anticipated financial results and the 
published expectations of financial analysts, as well as events 
affecting our business or operating environment, may negatively 
impact Air Canada’s ability to raise capital, issue debt, borrow 
on acceptable terms, attract and/or retain key employees, make 
strategic acquisitions, enter into business arrangements or operate 
its business, and such factors may contribute to volatility in 
Air Canada’s securities. 

66

Air Canada operates within a highly competitive industry and 
continuously encounters substantial price competition. Carriers, 
including low-cost, ultra-low-cost, domestic, U.S. and other 
foreign carriers, have entered, announced their intention to enter 
or continue to enter or expand into markets Air Canada operates 
in or plans to operate in, including domestic, U.S. transborder, 
international and leisure-oriented markets.

Certain carriers against which Air Canada competes have received 
airline sector-specific government aid in relation to the COVID-19 
pandemic which may strengthen their ability to compete, including 
against Canadian airlines who have not received such government 
support. Carriers against which Air Canada competes, including 
U.S. and Canadian carriers, may also undergo (and some have 
undergone) substantial reorganizations (including by way of merger 
with or acquisition by another carrier or entity), creating greater 
access to capital, reduced levels of indebtedness, lower operating 
costs and other competitive advantages, and may therefore be able 
to more effectively compete against Air Canada. Consolidation 
within the airline industry and carriers increasingly entering into 
integrated commercial cooperation arrangements may also 
strengthen the ability of carriers to compete. 

The prevalence of Internet travel websites and other travel product 
distribution channels has also resulted in a substantial increase in 
new routings and discounted and promotional fares initiated by 
Air Canada’s competitors. Competitors also continue to pursue 
commissions/incentive actions and, in many cases, increase these 
payments. Air Canada’s ability to reduce its fares in order to 
effectively compete is dependent on Air Canada’s ability to achieve 
acceptable operating margins and may be limited by applicable laws 
or government policies to encourage competition.

Increased competition, from existing, emerging or new competitors, 
including competitors entering into new or expanded joint ventures 
and other arrangements, or utilizing disruptive business models or 
technologies, and other competitive actions, or benefiting from 
foreign subsidies, government aid or other advantages not available 
to Air Canada, could have a material adverse effect on Air Canada, 
its business, results from operations and financial condition. 

Government Financial Assistance – There can be no assurance 
that government financial assistance will be made available to 
Air Canada

Unlike in many other countries, including the United States and 
many European countries, the Canadian government has not 
provided any financial assistance or other relief specifically for 
Canadian airlines in response to the COVID-19 pandemic. In the 
second quarter of 2020, the Canadian government announced 
a program entitled the “Large Employer Emergency Financing 
Facility” (“LEEFF”), addressed to “large Canadian employers”. Due to 
its terms, as of the date hereof, Air Canada has not applied and does 
not intend to seek financial assistance under the LEEFF but may seek 

AIR CANADA  |  2020 ANNUAL REPORTfinancial assistance under other programs discussed below or which 
may be available in future. 

In the fourth quarter of 2020, the Canadian government announced 
it is “developing a package of assistance to Canadian airlines, 
airports and the aerospace sector” and indicated that any assistance 
provided as part of such package would (i) include conditions to 
protect Canadians and the public interest, (ii) require airlines to 
provide ticket refunds for flights postponed or cancelled in relation 
to the COVID-19 pandemic, and (iii) ensure Canadians and regional 
communities retain air connections within Canada.

The application of the above conditions, as well as the specific 
terms and conditions, pursuant to which Air Canada could receive 
any government financial assistance or any other government 
aid initiative, are not clear. Any such financial assistance and, in 
turn, the conditions imposed in connection with operations and in 
connection with receipt of financial assistance, may significantly 
limit Air Canada’s corporate activities, and its terms could 
adversely impact its business and operations. Financing under any 
government aid program or otherwise could require Air Canada to 
(i) issue ticket refunds for flights postponed or cancelled in relation 
to the COVID-19 pandemic; (ii) offer and/or maintain service to 
regional communities within Canada; (iii) seek amendments or 
waivers under agreements governing Air Canada’s existing or future 
indebtedness; (iv) issue warrants to purchase equity securities 
(or provide cash consideration equivalent to the value of the 
warrants); (v) restrict or otherwise limit Air Canada’s ability to 
declare dividends; or (vi) be subject to other limitations, covenants 
or restrictions on its business and operations. As a result of the 
foregoing, there can be no assurance that any government financial 
assistance will be made available to Air Canada on terms that 
provide a net benefit to Air Canada, are acceptable to it, or at all.

As indicated under 4 “Strategy and COVID-19 Mitigation and 
Recovery Plan”, as part of its ongoing efforts to increase liquidity 
levels, Air Canada continues to pursue additional financing 
arrangements. Such financings may include secured or unsecured 
credit agreements or debt securities, as well as the issuance of 
additional Shares or equity-linked instruments. If Air Canada 
determines to pursue government funding under a government 
financial assistance program but is unable to secure it, or if such 
program or other assistance is not made available to Air Canada 
on terms acceptable to it, the amount of financing that Air Canada 
would be required to seek from other third parties would be 
increased accordingly. However, no assurance can be made that any 
such replacement financing will be available on acceptable terms or 
at all. See 4 “Strategy and COVID-19 Mitigation and Recovery Plan” 
for additional information.

Fuel costs – Significant fluctuations or increases in fuel prices 
could have a material adverse effect on Air Canada, its business, 
results from operations and financial condition

Fuel costs constitute one of Air Canada’s largest operating cost 
items. Fuel prices have and may continue to fluctuate widely 
depending on many factors, including international market 
conditions, geopolitical events, jet fuel refining costs, carbon 
pricing, as further described below, and the Canada/U.S. dollar 
exchange rate. Air Canada cannot accurately predict the future 

67

price of fuel, and it may not be able to sufficiently, or may not, 
hedge the risk associated with fluctuations in fuel prices. Due to the 
competitive nature of the airline industry, Air Canada may not be 
able to pass on increases in fuel prices to its customers by increasing 
its fares. Furthermore, the impact of lower jet fuel prices could 
trigger increased competition, resulting in a decrease in revenues 
for all carriers. Significant fluctuations (including increases) in 
fuel prices could have a material adverse effect on Air Canada, its 
business, results from operations and financial condition.

Dependence on technology – Air Canada relies heavily on 
technology to operate its business and any technology systems 
failure or data breach could have a material adverse effect on 
Air Canada, its business, results from operations and financial 
condition 

Air Canada relies heavily on technology to operate its business, 
including to increase its revenues and reduce its costs. These 
systems include those relating to Air Canada’s websites, passenger 
services, reservations, airport customer services, flight operations, 
communications and loyalty program. Air Canada’s websites and 
other technology systems must efficiently accommodate a high 
volume of traffic and securely, and accurately deliver information 
and process information critical to Air Canada’s business and 
operations. Air Canada also depends on the performance of its 
many suppliers, whose performance is in turn dependent upon their 
respective technologies.

As part of regular business operations, Air Canada collects, 
processes and stores sensitive data, including personal information 
of our passengers, Aeroplan Members, employees and information 
of our business partners. The secure operation of the networks and 
systems on which this type of information is stored, processed and 
maintained is critical to Air Canada’s business.

Technology systems may be vulnerable to a variety of sources of 
failure, interruption or misuse, including by reason of human error, 
third party suppliers’ acts or omissions, natural disasters, terrorist 
attacks, telecommunications failures, power failures, unauthorized 
or fraudulent users (including cyber-attacks, malware, ransomware, 
computer viruses and the like), and other operational and security 
issues. 

Technology Systems are at risk of cybersecurity incidents and 
it is generally viewed that cyber-attacks have increased and 
will continue to increase in both prevalence and sophistication. 
Air Canada invests in initiatives, including security initiatives and 
disaster recovery plans; however, these initiatives may not be 
successful or adequately address a highly dynamic and continually 
evolving threat landscape. Any technology system failure, 
degradation, interruption or misuse, security breach, efficiency of 
migration to a new system, or failure to comply with applicable 
data confidentiality, privacy, security or other related obligations, 
whether at Air Canada or a third party on whom Air Canada 
relies, could adversely affect Air Canada’s reputation and expose 
Air Canada to litigation, claims for contract breach, fines, sanctions, 
remediation costs or otherwise materially and adversely affect 
Air Canada’s operations, any of which could have a material adverse 
effect on Air Canada, its business, results from operations and 
financial condition. 

AIR CANADA  |  2020 ANNUAL REPORTStrategic, business, technology and other important initiatives – 
A delay or failure to identify and devise, invest in and implement 
certain important initiatives could have a material impact on 
Air Canada, its business, results from operations and financial 
condition 

In order to operate its business, achieve its goals and remain 
competitive, Air Canada continually seeks to identify and devise, 
invest in, implement and pursue strategic, business, technology 
and other important initiatives, such as those relating to the recent 
implementation of its passenger services system, the launch of 
Air Canada’s new loyalty program, its aircraft fleet renewal program 
(including the planned re-fleeting of its narrow-body aircraft with 
Boeing 737 MAX aircraft and Airbus A220 aircraft and disposal 
of aircraft that are being replaced), participation in the leisure or 
lower cost market (including through Air Canada Rouge), expanding 
its cargo business, including operating dedicated cargo freighter 
aircraft, joint venture arrangements, revenue enhancement 
initiatives, business processes, information technology, revenue 
management, cost transformation, improving premium passenger 
revenues, expansion of flying capacity (including in respect of new 
aircraft and routes), corporate culture transformation initiatives 
seeking to ensure a consistently high-quality customer service 
experience and others. These initiatives, including activities relating 
to their development and implementation, may be adversely 
impacted by a wide range of factors, many of which are beyond 
Air Canada’s control. Such factors include the need to seek legal 
or regulatory approvals, the performance and reliability of third 
parties (including suppliers), their services and their products, the 
implementation and integration of such initiatives into Air Canada’s 
other activities and processes as well as the adoption and 
acceptance of these initiatives by Air Canada’s customers, suppliers 
and personnel. A delay or failure to sufficiently and successfully 
identify and devise, invest in or implement any of these initiatives 
could adversely affect Air Canada’s ability to operate its business, 
achieve its goals and remain competitive and could have a material 
adverse effect on Air Canada, its business, results from operations 
and financial condition.

Infectious diseases – Infectious diseases could impact passenger 
demand for air travel 

Outbreaks or the threat of outbreaks of viruses or other contagions 
or infectious diseases, including an epidemic, a pandemic such as 
COVID-19, influenza, SARS, Ebola, Zika, as well as any travel or 
other advisories relating to same, whether domestic or international 
or whether relating to Canadian cities or regions or other cities, 
regions or countries, could have a material adverse effect on 
demand for air travel and could have a material adverse effect 
on Air Canada, its business, results from operations and financial 
condition. Refer to the COVID-19 risk factor above and elsewhere 
in this MD&A for more information on the risks related to the 
COVID-19 pandemic. 

Terrorist attacks and security measures – Terrorist attacks and 
related consequences could have a material adverse effect on 
Air Canada, its business, results from operations and financial 
condition 

The potential for terrorist attacks and terrorist activity causes 
concern and uncertainty in the minds of the travelling public. 
The occurrence of a terrorist attack, an attempted attack or the 
perceived threat of one (whether or not involving Air Canada or 
another carrier, or involving Air Canada’s destinations, or other 
destinations or regions), and restrictive security measures, such 
as those relating to the content of carry-on baggage, passenger 
identification document requirements, and passenger screening 
procedures, could have a material adverse effect on passenger 
demand for air travel and on the number of passengers travelling 
on Air Canada’s flights. It could also lead to a substantial increase 
in insurance, security and other costs, including higher operating 
costs to avoid flying over airspace near conflict zones. Any resulting 
reduction in passenger revenues and/or increases in costs, could 
have a material adverse effect on Air Canada, its business, results 
from operations and financial condition.

Key supplies and suppliers – Air Canada’s failure or inability to 
source certain goods and services from key suppliers, including 
on favourable terms could have a material adverse effect on 
Air Canada, its business, results from operations and financial 
condition

Air Canada is dependent upon its ability to source, on favourable 
terms and costs, sufficient quantities of goods and services of 
desirable quality, in a timely manner or within planned timeframes, 
required for Air Canada’s business or operations, such as fuel, 
aircraft and related parts, airport services, aircraft maintenance 
services, and information technology systems and services, and 
to address the impact of the COVID-19 pandemic. In certain 
cases, Air Canada may only be able to source goods and services 
from a limited number of suppliers (or from sole source suppliers) 
and the transition to new or alternative suppliers, which may be 
necessitated by reason of such suppliers increasing their rates or 
by their failure, refusal or inability to deliver or perform, may not 
be possible or may take a significant amount of time or require 
significant resources. A failure, refusal, delay or inability of a 
supplier, may arise as a result of a wide range of causes including 
as a result of the COVID-19 pandemic, many of which are beyond 
Air Canada’s control. Any failure or inability of Air Canada to 
successfully source goods and services, or to source goods and 
services of desirable quality on terms and pricing and within the 
timeframes acceptable to Air Canada, could have a material adverse 
effect on Air Canada, its business, results from operations and 
financial condition. 

68

AIR CANADA  |  2020 ANNUAL REPORTCasualty losses – Air Canada’s business makes it subject to large 
liability claims for serious personal injury or death arising out of 
accidents or disasters 

Due to the nature of its core business, Air Canada may be subject to 
liability claims arising out of accidents or disasters involving aircraft 
on which Air Canada’s customers are travelling or involving aircraft 
of other carriers maintained or otherwise serviced by Air Canada 
or through third parties providing services to Air Canada, including 
claims for serious personal injury or death. Any such accident or 
disaster may significantly harm Air Canada’s reputation for safety, 
which would have a material adverse effect on Air Canada, its 
business, results from operations and financial condition. There 
can be no assurance that Air Canada’s insurance coverage will be 
sufficient to cover one or more large claims and any shortfall may 
be material.

Accidents and disasters may occur despite all appropriate 
measures being taken, and as a result of a variety of factors beyond 
Air Canada’s control including acts of terrorism and sabotage, 
security breaches, equipment failures, human error, severe weather, 
lightning strikes and other natural phenomenon, bird strikes as well 
as the increasing prevalence of unmanned aerial vehicles.

Regulatory matters – Air Canada is subject to extensive and 
evolving domestic and foreign regulation in a wide range of 
matters 

The airline industry is subject to extensive legal, regulatory and 
administrative controls and oversight, including in relation to taxes, 
airport fees and operations, route rights, security, passenger and 
consumer rights, accessibility of transportation, flight crew and 
other labour rules, privacy, data security, advertising, licensing, 
competition, pensions, environment (including noise levels 
and carbon emissions), foreign exchange controls and, in some 
measure, pricing. 

Compliance with current or future Canadian and international laws, 
regulations and administrative requirements, including potentially 
inconsistent or conflicting laws or regulations, or laws or regulations 
which disproportionally apply to Canadian airlines or Air Canada 
specifically, may impose significant costs (including taxes and/or 
levies), impediments and/or competitive disadvantages, and there 
cannot be any assurance that current or future laws, regulations and 
administrative requirements will not adversely affect Air Canada, its 
business, results from operations and financial condition.

The ability of Air Canada to operate flights or otherwise offer air 
services on international routes between airports in Canada and 
other countries may be subject to change, including as a result 
of the COVID-19 pandemic. Applicable arrangements between 
Canada and foreign governments, which govern many areas 
including traffic rights, may be amended from time to time, rules 
and policies with respect to airport operations may be revised, and 
the availability of appropriate airport slots or facilities may change. 
Air Canada currently operates a number of flights on international 
routes under government arrangements, regulations or policies 
that designate the number of carriers permitted to operate on 
such routes, the capacity of the carriers providing services on such 
routes, the airports at which carriers may operate international 

69

flights, or the number of carriers allowed access to particular 
airports. Any further limitations, additions or modifications to such 
arrangements, regulations or policies could have a material adverse 
effect on Air Canada, its business, results from operations and 
financial condition. Additionally, if Canada were to adopt a more 
liberalized approach in relation to air services arrangements with 
foreign countries, such an approach could have a material adverse 
impact on Air Canada, its business, results from operations and 
financial condition and could result in the impairment of material 
amounts of related tangible and intangible assets.

Air Canada’s current and future plans to enter into or expand 
revenue-sharing joint ventures and other alliance arrangements 
on various international routes or consummate acquisitions or 
other transactions may be challenged by applicable Canadian and 
international authorities or third parties, and are and may subject 
to conditions or receipt of approvals, from applicable Canadian and 
international authorities, and to satisfying the necessary applicable 
regulatory requirements. There can be no assurance that such 
conditions will be met or will continue in effect or that existing, or 
changes in, regulatory requirements or standards can be satisfied. 

Many aspects of Air Canada’s operations may also be subject to the 
proliferation of increasingly stringent laws and regulations relating 
to environmental reforms, such as in the area of climate change, 
and including the following:  

The International Civil Aviation Organization (“ICAO”) global 
market-based measure known as the Carbon Offsetting Reduction 
Scheme for International Aviation (“CORSIA”), adopted in 2016, 
includes emissions from applicable international flights. CORSIA 
is being implemented in phases, with the first two phases 
(occurring from 2021 to 2023, and 2024 to 2026, respectively) 
to be voluntary and with the third phase (from 2027 to 2035) 
to be mandatory. Canada voluntarily adopted the first phase. On 
the basis of CORSIA, the European Parliament and Council has 
continued exempting flights between Europe and third countries 
from the European Union (“EU”) emissions trading system (“ETS”). 
In 2016, the Canadian Federal Government proposed a pan-
Canadian benchmark for carbon pricing to be implemented in all 
Canadian jurisdictions by 2018, with pricing based on greenhouse 
gas emissions from all fossil fuel sources including jet fuel and 
other fuels used by Air Canada in ground operations and stationary 
combustion equipment. Canadian provinces may either apply an 
explicit price-based system, such as a carbon tax or levy, or a cap-
and-trade system. Certain provinces, such British Columbia and 
Québec have implemented a carbon pricing system; others have 
had the federal carbon pricing backstop system applied. Air Canada 
and regional carriers operating flights on behalf of Air Canada 
have been subject to a carbon tax for flights operating on an  
intra-provincial basis. 

Air Canada cannot predict whether, or the manner in which, 
these or other initiatives will ultimately be implemented or their 
impact on Air Canada, and future developments in Canada and 
abroad could adversely impact Air Canada, including by increasing 
its costs. While Air Canada is continually focused on efficiency 
improvements, including carbon footprint reduction initiatives, the 
impact to Air Canada of climate change and other environmental 
initiatives may, in part, depend upon the extent to which the 

AIR CANADA  |  2020 ANNUAL REPORTincreased costs relating such initiatives, if any, could be recovered, 
including in the form of higher passenger fares and cargo rates. 

Air Canada is also subject to domestic and foreign laws regarding 
privacy and security of passenger, employee and other data, 
including advance passenger information and access to airline 
reservation systems, which are not consistent in all countries which 
may assert jurisdiction over Air Canada, including in countries 
where Air Canada operates, conducts business or processes or 
stores data. These laws and regulations are proliferating, are 
becoming increasingly stringent and may conflict with one another. 
The need to comply with these laws and regulatory regimes results 
in additional complexities, operating costs and potential exposure 
to fines and penalties, and further regulation in this area or non-
compliance, including in relation to data privacy and security 
requirements, could have a material adverse effect on Air Canada, 
its business (including by impacting Air Canada’s goodwill and 
reputation), results from operations and financial condition. 

In December 2020, the Minister of Transport mandated the 
Canadian Transportation Agency to develop a new regulation 
regarding passenger refunds, stating it would apply to “future 
flights that are cancelled for reasons outside an air carrier’s control, 
such as a pandemic, and where it is not possible for the carrier to 
complete the passenger’s itinerary within a reasonable timeframe.” 
The Canadian Transportation Agency, announced the opening of 
consultations on these regulations, stated its intention to pass 
these new regulations by summer 2021. Air Canada cannot predict 
whether, or the manner in which, these new regulations will 
ultimately be implemented or their impact on Air Canada.

Certain jurisdictions (including Canada, the United States, European 
Union countries and other jurisdictions where Air Canada operates 
or conducts business or which may assert jurisdiction over 
Air Canada) have enacted and implemented, and they and domestic 
regulators may in the future enact and implement, consumer 
protection and passenger rights and accessibility measures. Such 
measures may impose significant, unique, inconsistent or even 
conflicting obligations on Air Canada, which may result in increased 
liability and costs to Air Canada and which could adversely impact 
Air Canada, its business, results from operations and financial 
condition. 

Aeroplan loyalty program – Loss of redemption or accrual 
partners, changes to accrual or redemption settlement rates, 
increased redemption rates of loyalty points, or disruptions or 
other interruptions of services affecting the Aeroplan loyalty 
program could have a material adverse effect on Air Canada, its 
business, results from operations and financial condition 

After completing the acquisition of Aeroplan Inc. (formerly 
Aimia Canada Inc.), owner and operator of the Aeroplan loyalty 
business and program in January 2019, Air Canada implemented, 
in November 2020 a new, redesigned Aeroplan loyalty program. 
Air Canada offers its customers who are Aeroplan Members the 
opportunity to earn Aeroplan points, which management believes 
is a significant factor in many customers’ decision to travel with 
Air Canada and contributes to building customer loyalty. The 
success of the Aeroplan program is dependent on attracting new 
and retaining current members and on maintaining sufficient 

70

accumulation and redemption partners. Increases in redemption 
rates for outstanding Aeroplan points, any failures to adequately 
operate the Aeroplan program or interruptions or disruptions of 
Aeroplan program services, could have a material adverse effect 
on Air Canada, its business, results from operations and financial 
condition. 

Climate Change – Changes in environmental conditions, 
environmental regulations and public opinion regarding air travel 
could have a material adverse effect on Air Canada, its business, 
results from operations and financial condition 

Air Canada, like other airlines, is subject to climate change-
related risks, including in relation to other factors described in this 
MD&A. The airline industry is a source of carbon dioxide and other 
greenhouse gases and faces extensive related laws and regulations, 
including those described in this MD&A. Climate change may 
increase the frequency and intensity of severe weather on the 
ground and at altitude (including turbulence events) which could 
impact many aspects of airline operations and increase operating 
costs. Severe weather events at airports or destinations served 
by Air Canada may impact the viability or cost of flying to such 
destinations. Concern about climate change and the impact of 
carbon emissions from flights may result in additional regulation, 
expanded aviation fuel taxes and levies, reduced demand for air 
travel and adversely impact public perception of Air Canada and its 
brand. Climate change as well as a failure to adapt to and address 
evolving related regulations, or changes in public opinion, failure 
to implement technologies which adequately reduce climate or 
environmental impacts, improve sustainability of its operations or 
otherwise respond to climate change-related challenges, in a timely 
manner, could have a material adverse effect on Air Canada, its 
brand, its business, results from operations and financial condition.

Interruptions or disruptions in service – Interruptions or 
disruptions in service could have a material adverse effect on 
Air Canada, its business, results from operations and financial 
condition 

Air Canada’s business is significantly dependent upon its ability to 
operate without interruption to or from a number of hub airports, 
including Toronto Pearson. Delays or disruptions in service, 
including those due to security, computer malfunctions or other 
incidents, weather conditions, labour conflicts with airport workers, 
baggage handlers, air traffic controllers, security personnel, and 
other workers not employed by Air Canada, epidemics, pandemics 
and public health restrictions or other causes beyond the control of 
Air Canada could have a material adverse impact on Air Canada, its 
business, results from operations and financial condition.

Interruptions and disruptions in service may be caused by, and 
the demand and cost of air travel may be adversely impacted by, 
environmental conditions, technology issues and factors in addition 
to those relating to the weather, including those identified in 
this MD&A. Environmental conditions and factors, such as those 
arising from volcanic eruptions or other natural phenomena, those 
arising from man-made sources, and those arising from increases 
in the frequency, strength and duration of severe weather events, 
including as a result of climate change, could cause interruptions 
and disruptions in service, increase Air Canada’s costs or adversely 

AIR CANADA  |  2020 ANNUAL REPORTimpact demand for air travel, any of which could have a material 
adverse impact on Air Canada, its business, results from operations 
and financial condition.

Regional carriers – The failure by regional carriers to fulfill their 
obligations to Air Canada could have a material adverse effect 
on Air Canada, its business, results from operations and financial 
condition 

Air Canada seeks to enhance its network through capacity purchase 
agreements with certain airlines and regional airlines such as Jazz 
and Sky Regional operating flights on behalf of Air Canada. Pursuant 
to the terms of the Jazz CPA, Air Canada pays Jazz a number of fees, 
some of which are fixed and others which are determined based 
upon certain costs incurred by Jazz. Air Canada also reimburses 
Jazz for certain pass-through costs incurred by Jazz (or arranges 
to provide the related supplies to Jazz), such as fuel, navigation, 
landing and terminal fees. In addition, the Jazz CPA requires that 
Jazz maintain a minimum fleet size and contains a minimum average 
daily utilization guarantee which requires Air Canada to utilize Jazz 
for that amount of flying. Significant increases in Jazz’s costs, the 
failure by Jazz to adequately fulfill its obligations under the Jazz CPA, 
factors which may reduce the utilization of the Jazz fleet, including 
economic or market downturns, and unexpected interruptions or 
cessation of Jazz’s services, as well as similar circumstances relating 
to other airlines from whom Air Canada sources capacity, could 
have a material adverse effect on Air Canada, its business, results 
from operations and financial condition. 

The significant decline in demand for air travel services resulting 
from the COVID-19 pandemic has materially and adversely 
impacted demand for regional carrier services and, as a result, 
Air Canada’s utilization of its regional network is significantly 
reduced and is expected to remain so for the foreseeable future. 
Air Canada expects the disruption to services resulting from the 
COVID-19 pandemic to continue to adversely affect its regional 
carriers. If, as a result of the COVID-19 pandemic or another 
significant disruption to the Air Canada’s regional network, one or 
more of the regional carriers with which Air Canada has relationships 
is unable to perform its obligations over an extended period of time, 
there could be a material adverse effect on Air Canada’s business, 
operating results and financial condition.

Air Canada’s brand – The failure to preserve or grow the value 
of Air Canada’s brand could have a material adverse effect on 
Air Canada, its business, results from operations and financial 
condition 

Air Canada believes that its success is dependent on the value of 
its brand and on Air Canada’s ability to preserve, grow and leverage 
that value. The Air Canada brand is recognized throughout the 
world, and Air Canada has received high ratings in external brand 
value studies, based in part on consumer perceptions on a variety 
of subjective qualities. Air Canada believes it has and continues 
to build an excellent reputation globally for the safety and quality 
of its services, and for the delivery of a consistently positive 
passenger experience. Air Canada’s reputation and brand could 
be damaged if exposed to significant adverse publicity through 
social media. Adverse publicity, whether justified or not, can 
rapidly spread through social or digital media. To the extent we 

71

are unable to respond timely and appropriately to adverse publicity, 
our brand and reputation may be damaged. Any failure to preserve 
or grow Air Canada’s brand, including by reason of the conduct of 
Air Canada or any of its business partners or other external parties, 
could have a material adverse effect on Air Canada, its business, 
results from operations and financial condition. 

Labour costs and labour relations – Air Canada may not be able 
to maintain labour costs at appropriate levels or secure labour 
agreements which permit it to successfully pursue its strategic 
initiatives. There can be no assurance that collective bargaining 
agreements will be further renewed without labour conflicts and/
or disruptions 

Labour costs constitute one of Air Canada’s largest operating cost 
items. There can be no assurance that Air Canada will be able 
to maintain such costs at levels that do not negatively affect its 
business, results from operations and financial condition. Most 
of Air Canada’s employees are unionized. While Air Canada has 
established long-term arrangements with unions representing 
a significant portion of its unionized employees, there can be 
no assurance that future agreements with employees’ unions 
or the outcome of arbitrations will be on terms consistent with 
Air Canada’s expectations or comparable to agreements entered 
into by Air Canada’s competitors. Any future agreements or 
outcomes of negotiations or arbitrations, including in relation to 
wages or other labour costs or work rules, may result in increased 
labour costs or other charges, or terms and conditions restricting 
or reducing, Air Canada’s ability to sustain its business objectives or 
pursue its strategic initiatives, which could have a material adverse 
effect on Air Canada, its business, results from operations and 
financial condition.

There can be no assurance that collective agreements will be 
further renewed without labour conflict or action or that there will 
not otherwise be any labour conflict or action that could also lead 
to a degradation, interruption or stoppage in Air Canada’s service 
or otherwise adversely affect the ability of Air Canada to execute 
on its business plans or operate its business, either of which could 
have a material adverse effect on Air Canada, its business, results 
from operations and financial condition. In respect of the unions for 
Canadian-based employees, strikes or lock-outs may lawfully occur 
following the term and negotiations of the renewal of collective 
agreements once a number of pre-conditions prescribed by the 
Canada Labour Code have been satisfied.

Any labour disruption or work stoppage by any of the unionized 
work groups of Jazz, or other airlines operating flights on behalf of 
Air Canada, or other key suppliers, or of other parties with whom 
Air Canada conducts business or relies on could have a material 
adverse effect on Air Canada, its business, results from operations 
and financial condition. In addition, labour conflicts at Star Alliance® 
partners or involving the operations of key airports could result in 
lower demand for connecting traffic with Air Canada, which could 
have a material adverse effect on Air Canada, its business, results 
from operations and financial condition.

AIR CANADA  |  2020 ANNUAL REPORTStar Alliance and Joint Ventures – Departure of a key member 
from Star Alliance or the failure by a key member to meet its 
obligations, including under joint ventures arrangements, could 
have a material adverse effect on Air Canada, its business, results 
from operations and financial condition 

The strategic and commercial arrangements with Star Alliance 
members, including Air Canada’s A++ joint venture counterparties, 
Lufthansa AG and United Airlines, provide Air Canada with 
important benefits, including codesharing, efficient connections 
and transfers, reciprocal participation in frequent flyer programs 
and use of airport lounges from the other members. Should a 
key member leave Star Alliance or otherwise fail to meet its 
obligations towards Air Canada, Air Canada, its business, results 
from operations and financial condition could be materially 
adversely affected. 

Limitations due to restrictive covenants – Covenants contained 
in agreements to which Air Canada is a party may affect and, in 
some cases, significantly limit or prohibit the manner in which 
Air Canada operates its business 

Some of the financing and other major agreements to which 
Air Canada is a party contain, and in the future may contain, 
restrictive, financial (including in relation to asset valuations, 
liquidity, fixed charge coverage ratio) and other covenants which 
affect and, in some cases, significantly limit or prohibit, among 
other things, the manner in which Air Canada may structure or 
operate its business, including by reducing Air Canada’s liquidity, 
limiting Air Canada’s ability to incur indebtedness, create liens, 
sell assets, pay dividends, make capital expenditures, and engage 
in acquisitions, mergers or restructurings or a change of control. 
Future financing and other significant agreements may be subject 
to similar or stricter covenants which limit Air Canada’s operating 
and financial flexibility, which could materially and adversely affect 
Air Canada’s ability to operate its business and its profitability. 

Moreover, as a result of Air Canada’s recent financing activities 
in response to the COVID-19 pandemic including as described in 
this MD&A, the number of financings with respect to which such 
covenants and provisions apply has increased, thereby subjecting 
Air Canada to more substantial risk of cross-default and cross-
acceleration in the event of breach, and additional covenants and 
provisions could become binding on Air Canada as it continues to 
seek additional liquidity. 

A failure by Air Canada to comply with its contractual obligations 
(including restrictive, financial and other covenants), or to pay 
its indebtedness and fixed costs, could result in a variety of 
material adverse consequences, including the acceleration of its 
indebtedness, the withholding of credit card proceeds by the credit 
card service providers and the exercise of remedies by its creditors, 
lessors or other co-contracting parties, and such defaults could 
trigger additional defaults under other indebtedness or agreements. 
In such a situation, Air Canada may not be able to repay the 
accelerated indebtedness or fulfill its obligations under certain 
contracts, make required aircraft lease payments or otherwise cover 
its fixed costs. Also, the lenders under the financing arrangements 
could foreclose upon all or substantially all of the assets of 
Air Canada which secure Air Canada’s obligations.

72

Legal proceedings – Air Canada may be subject to legal 
proceedings which could have a material adverse impact 

In the course of conducting its business, Air Canada is subject 
to various claims and litigation (including class action claims), 
including with respect to its contractual arrangements and current 
or new laws and regulations. Any future claims or litigation could 
have a material adverse effect on Air Canada, its business, results 
from operations and financial condition.

Foreign exchange – A significant deterioration of the Canadian 
dollar relative to the U.S. dollar could have a material adverse 
effect on Air Canada, its business, results from operations and 
financial condition 

Air Canada’s financial results are sensitive to the fluctuating value 
of the Canadian dollar. Air Canada incurs significant expenses in 
U.S. dollars for items such as fuel, aircraft purchases, aircraft leasing 
and maintenance, airport charges, ground package costs, sales 
and distribution costs, interest and debt servicing payments, while 
a substantial portion of its revenues are generated in Canadian 
dollars. In addition, Air Canada may not be able to sufficiently, or 
may not, hedge the risk associated with fluctuations in exchange 
rates. A significant deterioration of the Canadian dollar relative to 
the U.S. dollar or other foreign currencies would increase the costs 
of Air Canada relative to its U.S. or other foreign competitors. Any 
of these factors could have a material adverse effect on Air Canada, 
its business, results from operations and financial condition. 

Boeing 737 MAX Aircraft – The grounding of the Boeing 737 
MAX aircraft in certain jurisdictions and negative passenger 
perceptions could materially adversely impact Air Canada, its 
business, results of operations and financial condition as may the 
grounding of other fleet types should they occur

In March 2019, the European Aviation Safety Agency (“EASA”), 
Transport Canada and the Federal Aviation Administration (“FAA”) 
closed their respective airspace to the operation of Boeing 737 
MAX aircraft and Boeing announced it would suspend Boeing 
737 MAX deliveries to airline customers. On November 18, 2020, 
the FAA rescinded its order grounding Boeing 737 MAX aircraft 
and has permitted their return to service in U.S. airspace upon 
compliance with certain conditions, including compliance with 
a new airworthiness directive and pilot training requirements. In 
January 2021, Transport Canada issued an Airworthiness Directive 
mandating the aircraft modifications required for a return to 
service in Canadian airspace, as well as an interim order with 
additional crew training requirements. Effective on January 20, 
2021, Transport Canada allowed the Boeing 737 MAX to return to 
service in Canada, subject to compliance with the Airworthiness 
Directive and interim order. EASA has not yet authorized the Boeing 
737 MAX’s return to service in European airspace. The continued 
grounding of the Boeing 737 MAX aircraft in the airspace of certain 
jurisdictions could negatively affect operations, future network 
plans, reduce revenues and increase costs, based on a number of 
factors, including the period of time the aircraft remain unavailable 
to operate in such jurisdictions, and the circumstances of any 
reintroduction of the aircraft to service. In addition, passengers’ 
perceptions of the safety of the Boeing 737 MAX aircraft could 

AIR CANADA  |  2020 ANNUAL REPORTAvailability of insurance coverage and increased insurance costs – 
Increases in insurance costs or reduction in insurance coverage 
could have a material adverse effect on Air Canada, its business, 
results from operations and financial condition 

The insurance industry in general, including the aviation insurance 
industry, has been experiencing increasing losses and decreased 
insurer profitability in recent years, resulting in reduced capacity 
levels and premium increases. These conditions may adversely 
affect some of Air Canada’s existing insurance carriers or 
Air Canada’s ability to obtain future insurance coverage, including 
desired levels of coverage or on terms acceptable to Air Canada. To 
the extent that Air Canada’s existing insurance carriers are unable or 
unwilling to provide required coverage, Air Canada’s insurance costs 
may increase further and may result in Air Canada being in breach 
of regulatory requirements or contractual arrangements requiring 
that specific insurance be maintained, which could have a material 
adverse effect on Air Canada, its business, results from operations 
and financial condition. 

negatively impact Air Canada’s ability to successfully re-introduce 
the Boeing 737 MAX into its operations.

Similar factors arising in relation to other fleet types, as well as 
issues or grounding of other aircraft or fleet types which Air Canada 
may operate, could have a material adverse effect on Air Canada, its 
business, results from operations and financial condition. 

Pension plans – Failure or inability by Air Canada to make required 
cash contributions to its pension plans could have a material 
adverse effect on Air Canada, its business, results from operations 
and financial condition

Air Canada maintains several defined benefit pension plans, 
including domestic registered pension plans, supplemental pension 
plans and international pension plans. Canadian federal pension 
legislation requires that the funded status of registered pension 
plans be determined periodically, on both a going concern basis 
(essentially assuming indefinite plan continuation) and a solvency 
basis (essentially assuming immediate plan termination). In 
addition, current service contributions in respect of a domestic 
registered plan are required except to the extent they are funded 
(and if permitted subject to applicable plan rules and legislation) 
through a sufficient surplus in such plan. Air Canada’s pension 
funding obligations (including projected funding obligations) may 
vary significantly based on a wide variety of factors, including 
pension plan solvency valuations, regulatory developments, plan 
demographics, changes to plan provisions, changes to pension asset 
investment strategies, assumptions and methods used and changes 
in economic conditions (mainly the return on fund assets and 
changes in interest rates) and other factors. Deteriorating economic 
conditions or a significant decline in Air Canada’s revenues could 
cause Air Canada’s funding obligations to have, a material adverse 
effect on Air Canada, its business, results from operations and 
financial condition. See section 8.7 “Pension Funding Obligations”  
of this MD&A for additional information. 

Key personnel – Air Canada is dependent on key employees 
and could be materially adversely affected by a shortfall or 
substantial turnover 

Air Canada is dependent on the industry experience, qualifications 
and knowledge of a variety of employees, including its executive 
officers, managers, airline flight, technology and operations 
personnel and other key employees to execute its business plan and 
operate its business. If Air Canada were to experience a shortfall 
or a substantial turnover in its leadership or other key employees, 
Air Canada, its business, results from operations and financial 
condition could be materially adversely affected. Additionally, 
Air Canada may be unable to attract and retain additional qualified 
key personnel as needed in the future. 

73

AIR CANADA  |  2020 ANNUAL REPORT18.

Controls and Procedures

Disclosure Controls and Procedures and Internal Controls over Financial Reporting

Disclosure controls and procedures within the Corporation have been designed to provide reasonable assurance that all relevant information 
is identified to its President and Chief Executive Officer (“CEO”), its Deputy Chief Executive Officer and Chief Financial Officer (“CFO”) and its 
Disclosure Policy Committee to ensure appropriate and timely decisions are made regarding public disclosure. 

Internal controls over financial reporting have been designed by management, under the supervision of, and with the participation of the 
Corporation’s CEO and CFO, to provide reasonable assurance regarding the reliability of the Corporation’s financial reporting and its preparation 
of financial statements for external purposes in accordance with GAAP. 

The Corporation will file certifications, signed by the Corporation’s CEO and CFO, with the Canadian Securities Administrators (“CSA”) upon filing 
of the Corporation’s Annual Information Form. In those filings, the Corporation’s CEO and CFO will certify, as required by National Instrument 
52-109, the appropriateness of the financial disclosure, the design and effectiveness of the Corporation’s disclosure controls and procedures and 
the design and effectiveness of internal controls over financial reporting. The Corporation’s CEO and CFO also certify the appropriateness of the 
financial disclosures in the Corporation’s interim filings with securities regulators. In those interim filings, the Corporation’s CEO and CFO also 
certify the design of the Corporation’s disclosure controls and procedures and the design of internal controls over financial reporting.

The Corporation’s Audit, Finance and Risk Committee reviewed this MD&A and the audited consolidated financial statements, and the 
Corporation’s Board of Directors approved these documents prior to their release.

Management’s Report on Disclosure Controls and Procedures

Management, under the supervision of and with the participation of the Corporation’s CEO and CFO, evaluated the effectiveness of the 
Corporation’s disclosure controls and procedures (as defined under National Instrument 52-109) and concluded, as at December 31, 2020, that 
such disclosure controls and procedures were effective.

Management’s Report on Internal Controls over Financial Reporting

Management, under the supervision of and with the participation of the Corporation’s CEO and CFO, evaluated the effectiveness of the 
Corporation’s internal controls over financial reporting (as defined under National Instrument 52-109). In making this evaluation, management 
used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commissions (“COSO”) in Internal Control - 
Integrated Framework (2013). Based on that evaluation, management and the CEO and CFO have concluded that, as at December 31, 2020, 
the Corporation’s internal controls over financial reporting were effective. This evaluation took into consideration the Corporation’s Corporate 
Disclosure Policy and the functioning of its Disclosure Policy Committee. 

Changes in Internal Controls over Financial Reporting

There have been no changes to the Corporation’s internal controls over financial reporting during 2020 that have materially affected, or are 
reasonably likely to materially affect, its internal controls over financial reporting. 

74

AIR CANADA  |  2020 ANNUAL REPORT19. 

Non-GAAP Financial Measures

Below is a description of certain non-GAAP financial measures used by Air Canada to provide readers with additional information on its 
financial and operating performance. Such measures are not recognized measures for financial statement presentation under GAAP, do not have 
standardized meanings, may not be comparable to similar measures presented by other entities and should not be considered a substitute for or 
superior to GAAP results. 

EBITDA

EBITDA (earnings before interest, taxes, depreciation and amortization) is commonly used in the airline industry and is used by Air Canada as a 
means to view operating results before interest, taxes, depreciation and amortization as these costs can vary significantly among airlines due to 
differences in the way airlines finance their aircraft and other assets. Air Canada excludes special items from EBITDA as these items may distort 
the analysis of certain business trends and render comparative analysis to other airlines less meaningful.

EBITDA is reconciled to GAAP operating income (loss) as follows:

(Canadian dollars in millions)

2020

2019

$ CHANGE

2020

2019

$ CHANGE

Fourth Quarter

Full Year

Operating income (loss) – GAAP
Add back:

Depreciation and amortization
EBITDA (including special items)
Remove effect of special items
EBITDA (excluding special items)

Adjusted CASM 

$ (1,003)

435
(568)
(160)
(728)

$

$

$

$

$

145

$ (1,148)

$ (3,776)

$

1,650

$ (5,426)

520
665
-
665

(85)
$ (1,233)
(160)
$ (1,393)

1,849
$ (1,927)
(116)
$ (2,043)

1,986
$ 3,636
-
$ 3,636

(137)
$ (5,563)
(116)
$ (5,679)

Air Canada uses adjusted CASM to assess the operating and cost performance of its ongoing airline business without the effects of aircraft fuel 
expense, the cost of ground packages at Air Canada Vacations, and special items as these items may distort the analysis of certain business trends 
and render comparative analysis to other airlines less meaningful. 

In calculating adjusted CASM, aircraft fuel expense is excluded from operating expense results as it fluctuates widely depending on many factors, 
including international market conditions, geopolitical events, jet fuel refining costs and Canada/U.S. currency exchange rates. Air Canada also 
incurs expenses related to ground packages at Air Canada Vacations which some airlines, without comparable tour operator businesses, may 
not incur. In addition, these costs do not generate ASMs and therefore excluding these costs from operating expense results provides for a more 
meaningful comparison across periods when such costs may vary. 

Excluding aircraft fuel expense, the cost of ground packages at Air Canada Vacations and special items from operating expenses generally allows 
for a more meaningful analysis of Air Canada’s operating expense performance and a more meaningful comparison to that of other airlines. 

Adjusted CASM is reconciled to GAAP operating expense as follows:

(Canadian dollars in millions, except where indicated)

2020

2019

$ CHANGE

2020

2019

$ CHANGE

Fourth Quarter

Full Year

Operating expense – GAAP
Adjusted for:

Aircraft fuel expense
Ground package costs
Special items

Operating expense, adjusted for the  
above- noted items
ASMs (millions)
Adjusted CASM (cents)

75

$ 1,830

$ 4,284

$ (2,454)

$ 9,609

$ 17,481

$ (7,872)

(187)
(14)
160

(1,013)
(131)
-

826
117
160

(1,322)
(250)
116

(4,347)
(627)
-

3,025
377
116

$

1,789

$

3,140

$ (1,351)

$

8,153

$ 12,507

$ (4,354)

6,000
¢ 29.82

26,431
11.88

¢

(77.3)%
150.9%

37,703
21.62

¢

112,814
11.09

¢

(66.6)%
95.1%

AIR CANADA  |  2020 ANNUAL REPORTAdjusted Pre-tax Income (Loss)

Adjusted pre-tax income (loss) is used by Air Canada to assess the overall pre-tax financial performance of its business without the effects 
of foreign exchange gains or losses, net financing expense relating to employee benefits, gains or losses on financial instruments recorded at 
fair value, gains or losses on sale and leaseback of assets, gains or losses on debt settlements and modifications, gains or losses on disposal of 
assets, and special items as these items may distort the analysis of certain business trends and render comparative analysis to other airlines less 
meaningful. 

Adjusted pre-tax income (loss) is reconciled to GAAP income (loss) before income taxes as follows: 

(Canadian dollars in millions)

2020

2019

$ CHANGE

2020

2019

$ CHANGE

Fourth Quarter

Full Year

Income (loss) before income taxes – GAAP
Adjusted for:

Special items
Foreign exchange (gain) loss
Net financing expense relating  
to employee benefits
(Gain) loss on financial instruments  
recorded at fair value
Gain on sale and leaseback of assets
Gain on debt settlements and  
modifications
Gain on disposal of assets
Adjusted pre-tax income (loss)

$ (1,275)

$

172

$ (1,447)

$ (4,853)

$

1,775

$ (6,628)

(160)
(88)

1

214
(18)

-

$ (1,326)

$

-
(92)

10

(5)
-

(6)
(13)
66

(160)
4

(9)

219
(18)

6
13
$ (1,392)

(116)
293

27

242
(18)

-

$ (4,425)

$

-
(499)

39

(23)
-

(6)
(13)
1,273

(116)
792

(12)

265
(18)

6
13
$ (5,698)

Free Cash Flow

Air Canada uses free cash flow as an indicator of the financial strength and performance of its business, indicating the amount of cash Air Canada 
can generate from operations and after capital expenditures. Free cash flow is calculated as net cash flows from operating activities minus 
additions to property, equipment, and intangible assets, and is net of proceeds from sale and leaseback transactions. Free cash flow in 2019 also 
excludes the one-time proceeds related to the Aeroplan acquisition. Refer to section 8.5 “Consolidated Cash Flow Movements” of this MD&A for a 
reconciliation of this non-GAAP financial measure to the nearest measure under GAAP.

Net Cash Burn

Air Canada uses net cash burn as a measure of cash used to maintain operations, support capital expenditures, and settle normal debt 
repayments, all before the net impact of new financing proceeds. Net cash burn is defined as net cash flows from operating, financing, and 
investing activities, and excludes proceeds from new financings, lump sum debt maturities made where the Corporation has refinanced or 
replaced the amount, and proceeds from sale and leaseback transactions. Net cash burn also excludes movements between cash and short- and 
long-term investments. Refer to section 8.5 “Consolidated Cash Flow Movements” of this MD&A for a reconciliation of this non-GAAP financial 
measure to the nearest measure under GAAP.

76

AIR CANADA  |  2020 ANNUAL REPORT20.

Glossary

Adjusted net income (loss) – Refers to the consolidated net 
income (loss) of Air Canada adjusted to remove the after-tax effects 
of foreign exchange gains or losses, net financing expense relating 
to employee benefits, gains or losses on financial instruments 
recorded at fair value, gains or losses on sale and leaseback of 
assets, gains or losses on debt settlements and modifications, gains 
or losses on disposal of assets, and special items. Adjusted net 
income (loss) is a non-GAAP financial measure. 

Adjusted CASM – Refers to operating expense per ASM adjusted to 
remove the effects of aircraft fuel expense, ground packages costs 
at Air Canada Vacations and special items. Adjusted CASM is a non-
GAAP financial measure. Refer to section 19 “Non-GAAP Financial 
Measures” of this MD&A for additional information. 

Adjusted pre-tax income (loss) – Refers to the consolidated 
income (loss) of Air Canada before income taxes and adjusted 
to remove the effects of foreign exchange gains or losses, net 
financing expense relating to employee benefits, gains or losses 
on financial instruments recorded at fair value, gains or losses on 
sale and leaseback of assets, gains or losses on debt settlements 
and modifications, gains or losses on disposal of assets, and special 
items. Adjusted pre-tax income (loss) is a non-GAAP financial 
measure. Refer to section 19 “Non-GAAP Financial Measures” of 
this MD&A for additional information. 

Aeroplan – Refers to Aeroplan Inc.

Atlantic passenger and cargo revenues – Refers to revenues from 
flights that cross the Atlantic Ocean with origins and destinations 
principally in Europe, India, the Middle East and North Africa.

Available seat miles or ASMs – Refers to a measure of passenger 
capacity calculated by multiplying the total number of seats 
available for passengers by the miles flown.

Average stage length – Refers to the average mile per departure 
seat and is calculated by dividing total ASMs by total seats 
dispatched. 

Boeing – Refers to The Boeing Company.

Bombardier – Refers to Bombardier Inc.

CASM – Refers to operating expense per ASM.

De Havilland – Refers to De Havilland Aircraft of Canada Limited. 

Domestic passenger and cargo revenues – Refers to revenues 
from flights within Canada.

EBITDA – Refers to earnings before interest, taxes, depreciation 
and amortization. EBITDA is a non-GAAP financial measure. Refer 
to section 19 “Non-GAAP Financial Measures” of this MD&A for 
additional information. Air Canada excludes special items from 
EBITDA.

Free cash flow – Refers to net cash flows from operating activities 
minus additions to property, equipment, and intangible assets, 
and is net of proceeds from sale and leaseback transactions. 
Free cash flow in 2019 also excludes the one-time proceeds 
related to the Aeroplan acquisition. Free cash flow is a non-GAAP 
financial measure. Refer to sections 8.5 “Consolidated Cash Flow 
Movements” and 19 “Non-GAAP Financial Measures” of this MD&A 
for additional information.

77

Jazz – Refers to Jazz Aviation LP.

Jazz CPA – Refers to the capacity purchase agreement between 
Air Canada and Jazz.

Leverage ratio – Refers to the ratio of net debt to trailing 12-month 
EBITDA (calculated by dividing net debt by trailing 12-month 
EBITDA). Leverage ratio is a non-GAAP financial measure. 

Loss (gain) on debt settlements and modifications – Refers to 
gains or losses related to debt settlements and modifications that, 
in management’s view, are to be separately disclosed by virtue 
of their size or incidence to enable a fuller understanding of the 
Corporation’s financial performance. 

Mitsubishi – Refers to Mitsubishi Heavy Industries, Ltd. 

Net cash burn – Refers to net cash flows from operating, financing, 
and investing activities, and excludes proceeds from new financings, 
lump sum debt maturities made where the Corporation has 
refinanced or replaced the amount, and proceeds from sale and 
leaseback transactions. Net cash burn also excludes movements 
between cash and short- and long-term investments. Refer to 
sections 8.5 “Consolidated Cash Flow Movements” and 19 “Non-
GAAP Financial Measures” of this MD&A for additional information.

Other passenger and cargo revenues – Refer to revenues from 
flights with origins and destinations principally in Central and South 
America, the Caribbean and Mexico.

Pacific passenger and cargo revenues – Refer to revenues from 
flights that cross the Pacific Ocean with origins and destinations 
principally in Asia and Australia. 

Passenger load factor – Refers to a measure of passenger capacity 
utilization derived by expressing Revenue Passenger Miles as a 
percentage of Available Seat Miles.

Passenger revenue per available seat mile or PRASM – Refers to 
average passenger revenue per ASM.

Percentage point (pp) – Refers to a measure for the arithmetic 
difference of two percentages.

Revenue passenger carried – Refers to the International Air 
Transport Association’s (IATA) definition of passenger carried 
whereby passengers are counted on a flight number basis rather 
than by journey/itinerary or by leg. 

Revenue passenger miles or RPMs – Refer to a measure of 
passenger traffic calculated by multiplying the total number of 
revenue passengers carried by the miles they are carried.

Seats dispatched – Refer to the number of seats on non-stop 
flights. A non-stop flight refers to a single takeoff and landing.

Sky Regional – Refers to Sky Regional Airlines Inc.

Special items – Refers to those items that, in management’s view, 
are to be separately disclosed by virtue of their significance to 
the financial statements, to enable a fuller understanding of the 
Corporation’s financial performance.

Yield – Refers to average passenger revenue per RPM.

AIR CANADA  |  2020 ANNUAL REPORTCO N SO LI DATE D 
FI NAN C IAL 
STATE M E NTS 
AN D N OTES

78

AIR CANADA  |  2020 ANNUAL REPORT

Statement of Management’s Responsibility  
for Financial Reporting

The consolidated financial statements have been prepared by management. Management is responsible for the fair presentation of 
the consolidated financial statements in conformity with generally accepted accounting principles in Canada which incorporates 
International Financial Reporting Standards, as issued by the International Accounting Standards Board. Management is responsible for 
the selection of accounting policies and making significant accounting judgments and estimates. Management is also responsible for all 
other financial information included in management’s discussion and analysis and for ensuring that this information is consistent, where 
appropriate, with the information contained in the consolidated financial statements.

Management is responsible for establishing and maintaining adequate internal control over financial reporting which includes those 
policies and procedures that provide reasonable assurance over the safeguarding of assets and over the completeness, fairness and 
accuracy of the consolidated financial statements and other financial information.

The Audit, Finance and Risk Committee, which is comprised entirely of independent directors, reviews the quality and integrity of the 
Corporation’s financial reporting and provides its recommendations, in respect of the approval of the financial statements, to the 
Board of Directors; oversees management’s responsibilities as to the adequacy of the supporting systems of internal controls; provides 
oversight of the independence, qualifications and appointment of the external auditor; and, pre-approves audit, audit-related, and 
non-audit fees and expenses. The Board of Directors approves the Corporation’s consolidated financial statements and management’s 
discussion and analysis disclosures prior to their release. The Audit, Finance and Risk Committee meets with management, the 
internal auditors and external auditors at least four times each year to review and discuss financial reporting, disclosures, auditing and 
other matters.

The external auditors, PricewaterhouseCoopers LLP, conduct an independent audit of the consolidated financial statements in 
accordance with Canadian generally accepted auditing standards and express their opinion thereon. Those standards require that the 
audit is planned and performed to obtain reasonable assurance about whether the consolidated financial statements as a whole are free 
of material misstatement. The external auditors have unlimited access to the Audit, Finance and Risk Committee and meet with the 
Committee on a regular basis.

Calin Rovinescu 
President and Chief Executive Officer

Michael Rousseau 
Deputy Chief Executive Officer and  
Chief Financial Officer

February 11, 2021 

79

AIR CANADA  |  2020 ANNUAL REPORTIndependent Auditor’s Report

To the Shareholders of Air Canada

Our opinion

In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, the financial position of Air Canada and 
its subsidiaries (together, the Corporation) as at December 31, 2020 and 2019, and its financial performance and its cash flows for the years then 
ended in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board (IFRS).

What we have audited
The Corporation’s consolidated financial statements comprise:

 — the consolidated statements of financial position as at December 31, 2020 and 2019;

 — the consolidated statements of operations for the years then ended;

 — the consolidated statements of comprehensive income (loss) for the years then ended;

 — the consolidated statements of changes in equity for the years then ended;

 — the consolidated statements of cash flow for the years then ended; and

 — the notes to the consolidated financial statements, which include significant accounting policies and other explanatory information.

Basis for opinion

We conducted our audit in accordance with Canadian generally accepted auditing standards. Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the audit of the consolidated financial statements section of our report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence
We are independent of the Corporation in accordance with the ethical requirements that are relevant to our audit of the consolidated financial 
statements in Canada. We have fulfilled our other ethical responsibilities in accordance with these requirements.

Key audit matters

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the consolidated financial 
statements for the year ended December 31, 2020. These matters were addressed in the context of our audit of the consolidated financial 
statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.

80

AIR CANADA  |  2020 ANNUAL REPORT 
Key audit matter

How our audit addressed the  
key audit matter

Passenger and cargo revenue recognition
Refer to Note 2, Basis of presentation and summary of significant 
accounting policies and Note 20, Revenue to the consolidated 
financial statements.

Our approach to addressing the matter involved the following 
procedures, amongst others:

 — Tested the operating effectiveness of internal controls relating to 

passenger and cargo revenue recognition:

•  Tested the controls over the relevant IT systems that 

management used to recognize passenger and cargo revenues;

•  For the IT systems or processes that are outsourced to third 

party service providers, assessed the assurance reports 
attesting to the appropriateness and effectiveness of the 
internal control systems established by the service providers.

 — Tested a sample of passenger and cargo revenue transactions 
recorded during the year by inspecting the consideration 
received and the evidence of when transportation is provided for 
passengers or cargo, including supporting documentation from 
clearing houses and other partner airlines as applicable.

Our approach to addressing the matter included the following 
procedures, amongst others:

 — Tested how management developed the estimates for the total 

benefit obligation:

•  The work of management’s experts was used in performing 
the procedures to evaluate the reasonableness of the total 
benefit obligation associated with pension benefits and 
other employee future benefits. As a basis for using this 
work, management’s experts’ competence, capability 
and objectivity were evaluated, their work performed was 
understood and the appropriateness of their work as audit 
evidence was evaluated by considering the relevance and 
reasonableness of the assumptions, methods and findings.

•  Tested the underlying data used in the determination of the 

total benefit obligation.

 — Professionals with specialized skill and knowledge in the field of 

actuarial services assisted in assessing the appropriateness of the 
method and evaluation of the reasonableness of the discount 
rates, future increases in compensation, mortality rates and 
health care costs.

 — Tested the disclosures, including the sensitivity analysis, made 
in the consolidated financial statements with regard to the 
measurement of the total benefit obligation.

Airline passenger and cargo revenues are key measures of financial 
performance and recognized as revenues when the transportation 
is provided. Total passenger and cargo revenues recognized for the 
year ended December 31, 2020 amounted to $4,382 million and 
$920 million, respectively.

Such transactions rely on Information and Technology (IT) systems 
and controls to process, record and recognize a high volume of 
low value revenue transactions. Multiple processes and transfer 
points of large amounts of data exist between a combination of IT 
systems, outsourced service providers, industry clearing houses and 
other partner airlines.

We considered this is a key audit matter due to the significance of 
passenger and cargo revenues and the volume of these transactions 
resulting in significant audit effort to test the revenue recognized.

Measurement of the total benefit obligation
Refer to Note 2 – Basis of presentation and summary of significant 
accounting policies, Note 3 – Critical accounting estimates and 
judgments, and Note 10 – Pension and other benefit liabilities to the 
consolidated financial statements.

The Corporation has a net benefit obligation of $237 million, 
which includes a total benefit obligation associated with pension 
benefits of $23,720 million and other employee future benefits of 
$1,562 million as at December 31, 2020.

The total benefit obligation associated with pension benefits 
and other employee future benefits is actuarially determined 
annually as at December 31 and is prepared by the Corporation’s 
consulting actuaries (management’s experts). The total benefit 
obligation is determined using the projected unit credit method, 
including assumptions such as discount rates, future increases in 
compensation, mortality rates and health care costs. Management 
applied significant judgment in determining the appropriate 
discount rates and mortality assumptions to determine the present 
value of total benefit obligation.

We considered this is a key audit matter due to the significance 
of the total benefit obligation and the significant judgment made 
by management, including the use of management’s experts, 
in determining the appropriate discount rates and mortality 
assumptions, which resulted in the high degree of auditor judgment 
and subjectivity in performing procedures relating to those 
assumptions. The audit effort involved the use of professionals with 
specialized skill and knowledge in the field of actuarial services.

81

AIR CANADA  |  2020 ANNUAL REPORTKey audit matter

How our audit addressed the  
key audit matter

Impairment assessment of property and equipment and 
intangible assets of the narrow body and wide body cash 
generating units (CGU)
Refer to Note 2 – Basis of presentation and summary of significant 
accounting policies, Note 3 – Critical accounting estimates and 
judgments and Note 7 – Intangible assets to the consolidated financial 
statements.

The Corporation had $13,271 million of property and equipment 
and intangible assets as at December 31, 2020. A significant portion 
of these assets relate to the narrow body and wide body CGUs 
(the CGUs). When impairment indicators exist, an impairment 
assessment is conducted at the level of the CGU. An impairment 
loss is recognized if the carrying amount of a CGU exceeds its 
recoverable amount.

Our approach to addressing the matter included the following 
procedures, among others:

 — Tested how management estimated the recoverable amounts of 

the CGUs, which included the following:

•  Evaluated the appropriateness of the method and model used.

•  Tested the reasonableness of the cash flow projections and 
long-term growth rates by comparing them with external 
airline industry economic data and the results historically 
achieved by the Corporation.

•  With the assistance of professionals with specialized skill 

and knowledge in the field of valuation, assessed the 
reasonableness of the discount rates applied.

•  Tested underlying data used in the discounted cash flow 

model.

An assessment of the recoverable amounts of the CGUs compared 
to their carrying values was performed based on updated cash flow 
projections in light of the current COVID-19 pandemic.

 — Tested the disclosures made in the consolidated financial 

statements with respect to the key assumptions and related 
sensitivity.

Management has estimated the recoverable amount of each of the 
CGUs based on the fair value less cost of disposal method, using a 
discounted cash flow model. The cash flow projections are based 
on current and anticipated market conditions covering a five-year 
period. However, management has disclosed that these projections 
are inherently uncertain due to the recent and fluidly evolving 
impact of the COVID-19 pandemic. The key assumptions applied by 
management in estimating the recoverable amounts of the CGUs 
included: the cash flow projections, long-term growth rates after 
the five year period and discount rates.

We considered this a key audit matter due to the significant 
judgment made by management in estimating the recoverable 
amounts of the CGUs, including the application of key assumptions. 
This in turn resulted in significant audit effort and subjectivity 
in performing audit procedures to test the recoverable amounts 
estimated by management. Professionals with specialized skill and 
knowledge in the field of valuation assisted us in performing our 
procedures.

82

AIR CANADA  |  2020 ANNUAL REPORTOther information

Management is responsible for the other information. The other information comprises the Management’s Discussion and Analysis, which we 
obtained prior to the date of this auditor’s report and the information, other than the consolidated financial statements and our auditor’s report 
thereon, included in the annual report, which is expected to be made available to us after that date.

Our opinion on the consolidated financial statements does not cover the other information and we do not and will not express an opinion or any 
form of assurance conclusion thereon.

In connection with our audit of the consolidated financial statements, our responsibility is to read the other information identified above and, in 
doing so, consider whether the other information is materially inconsistent with the consolidated financial statements or our knowledge obtained 
in the audit, or otherwise appears to be materially misstated.

If, based on the work we have performed on the other information that we obtained prior to the date of this auditor’s report, we conclude that 
there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. When 
we read the information, other than the consolidated financial statements and our auditor’s report thereon, included in the annual report, if we 
conclude that there is a material misstatement therein, we are required to communicate the matter to those charged with governance.

Responsibilities of management and those charged with governance for the consolidated financial 
statements

Management is responsible for the preparation and fair presentation of the consolidated financial statements in accordance with IFRS, and for 
such internal control as management determines is necessary to enable the preparation of consolidated financial statements that are free from 
material misstatement, whether due to fraud or error.

In preparing the consolidated financial statements, management is responsible for assessing the Corporation’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless management either 
intends to liquidate the Corporation or to cease operations, or has no realistic alternative but to do so.

Those charged with governance are responsible for overseeing the Corporation’s financial reporting process.

Auditor’s responsibilities for the audit of the consolidated financial statements

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of 
assurance, but is not a guarantee that an audit conducted in accordance with Canadian generally accepted auditing standards will always detect a 
material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the economic decisions of users taken on the basis of these consolidated financial statements.

As part of an audit in accordance with Canadian generally accepted auditing standards, we exercise professional judgment and maintain 
professional skepticism throughout the audit. We also:

 — Identify and assess the risks of material misstatement of the consolidated financial statements, whether due to fraud or error, design and 
perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our 
opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve 
collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

 — Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, 

but not for the purpose of expressing an opinion on the effectiveness of the Corporation’s internal control.

 — Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by 

management.

 — Conclude on the appropriateness of management’s use of the going concern basis of accounting and, based on the audit evidence obtained, 

whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Corporation’s ability to continue 
as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related 
disclosures in the consolidated financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on 
the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Corporation to cease to 
continue as a going concern.

 — Evaluate the overall presentation, structure and content of the consolidated financial statements, including the disclosures, and whether the 

consolidated financial statements represent the underlying transactions and events in a manner that achieves fair presentation.

83

AIR CANADA  |  2020 ANNUAL REPORT — Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Corporation to 
express an opinion on the consolidated financial statements. We are responsible for the direction, supervision and performance of the group 
audit. We remain solely responsible for our audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant 
audit findings, including any significant deficiencies in internal control that we identify during our audit.

We also provide those charged with governance with a statement that we have complied with relevant ethical requirements regarding 
independence, and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, 
and where applicable, related safeguards.

From the matters communicated with those charged with governance, we determine those matters that were of most significance in the audit of 
the consolidated financial statements of the current period and are therefore the key audit matters. We describe these matters in our auditor’s 
report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter 
should not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public 
interest benefits of such communication.

The engagement partner on the audit resulting in this independent auditor’s report is Michael Trudeau.

Montréal, Québec  
February 11, 2021

1 

CPA auditor, CA, public accountancy permit No. A113048

84

AIR CANADA  |  2020 ANNUAL REPORTConsolidated Statements of Financial Position

(Canadian dollars in millions)

ASSETS
Current

Cash and cash equivalents
Short-term investments

Total cash, cash equivalents and short-term investments

Restricted cash
Accounts receivable
Aircraft fuel inventory
Spare parts and supplies inventory
Prepaid expenses and other current assets

Total current assets
Investments, deposits and other assets
Property and equipment
Pension assets
Deferred income tax
Intangible assets
Goodwill
Total assets

LIABILITIES
Current

Accounts payable and accrued liabilities
Advance ticket sales
Aeroplan and other deferred revenue
Current portion of long-term debt and lease liabilities

Total current liabilities
Long-term debt and lease liabilities
Aeroplan and other deferred revenue
Pension and other benefit liabilities
Maintenance provisions
Other long-term liabilities
Deferred income tax
Total liabilities

SHAREHOLDERS’ EQUITY
Share capital
Contributed surplus
Accumulated other comprehensive income (loss)
Retained earnings (deficit)
Total shareholders’ equity
Total liabilities and shareholders’ equity

DECEMBER 31, 
2020

DECEMBER 31, 
2019

$

3,658
3,843
7,501
106
644
41
125
254
8,671
833
12,137
2,840
25
1,134
3,273
$ 28,913

$

2,465
2,314
572
1,788
7,139
11,201
4,032
3,015
1,040
696
75
$ 27,198

2,150
98
(39)
(494)
1,715
$ 28,913

$

2,090
3,799
5,889
157
926
102
110
332
7,516
936
12,834
2,064
134
1,002
3,273
$ 27,759

$

2,456
2,939
1,162
1,218
7,775
8,024
3,136
2,930
1,240
181
73
$ 23,359

785
83
25
3,507
4,400
$ 27,759

Note 2P
Note 20

Note 2Q
Note 20

Note 5
Note 6
Note 10
Note 12
Note 7
Note 8

Note 20
Note 20
Note 9

Note 9
Note 20
Note 10
Note 11

Note 12

Note 13

On behalf of the Board of Directors:

The accompanying notes are an integral part of the consolidated financial statements.

Vagn Sørensen  
Chairman

85

Christie J.B. Clark 
Chair of the Audit, Finance and Risk Committee

AIR CANADA  |  2020 ANNUAL REPORT 
Consolidated Statements of Operations

For the year ended December 31

(Canadian dollars in millions except per share figures)

OPERATING REVENUES

Passenger
Cargo
Other
Total revenues

OPERATING EXPENSES

Aircraft fuel
Wages, salaries and benefits
Regional airlines expense, excluding fuel
Depreciation and amortization
Aircraft maintenance
Airport and navigation fees
Sales and distribution costs
Ground package costs
Catering and onboard services
Communications and information technology
Special items
Other
Total operating expenses
Operating income (loss)

NON-OPERATING INCOME (EXPENSE)

Foreign exchange gain (loss)
Interest income
Interest expense
Interest capitalized
Net financing expense relating to employee benefits
Gain (loss) on financial instruments recorded at fair value
Gain on sale and leaseback of assets
Other
Total non-operating income (expense)
Income (loss) before income taxes 
Income tax recovery (expense)
Net income (loss)
Net income (loss) per share
Basic earnings (loss) per share 
Diluted earnings (loss) per share 

2020

2019

Note 20
Note 20

$

4,382
920
531
5,833

$ 17,232
717
1,182
19,131

Note 21
Note 6
Note 3

Note 4

Note 9

Note 10
Note 17
Note 22

Note 12

Note 15

1,322
2,242
1,086
1,849
681
545
252
250
171
372
(116)
955
9,609
(3,776)

(293)
132
(656)
25
(27)
(242)
18
(34)
(1,077)
(4,853)
206
$ (4,647)

$ (16.47)
$ (16.47)

4,347
3,184
1,956
1,986
1,004
990
874
627
445
397
-
1,671
17,481
1,650

499
164
(515)
35
(39)
23
-
(42)
125
1,775
(299)
1,476

5.51
5.44

$

$
$

The accompanying notes are an integral part of the consolidated financial statements.

86

AIR CANADA  |  2020 ANNUAL REPORTConsolidated Statements of Comprehensive Income (Loss)

For the year ended December 31

(Canadian dollars in millions)

COMPREHENSIVE INCOME 

Net income (loss)
Other comprehensive income, net of tax expense:
Items that will not be reclassified to net income
Remeasurements on employee benefit liabilities
Remeasurements on equity investments

Total comprehensive income (loss)

2020

2019

Note 12

Note 10

$ (4,647)

$

1,476

765
(64)
$ (3,946)

(22)
25
1,479

$

Consolidated Statements of Changes in Equity

(Canadian dollars in millions)

January 1, 2019
Net income (loss)
Remeasurements on employee benefit liabilities
Remeasurements on equity investments
Total comprehensive income (loss)
Share-based compensation
Shares issued
Shares purchased and cancelled under issuer bid
December 31, 2019
Net income (loss)
Remeasurements on employee benefit liabilities
Remeasurements on equity investments
Total comprehensive income (loss)
Share-based compensation
Shares issued, net (Note 13)
Shares purchased and cancelled under issuer bid
December 31, 2020

SHARE 
CAPITAL

CONTRIBUTED 
SURPLUS

ACCUMULATED 
OCI

RETAINED 
EARNINGS 
(DEFICIT)

TOTAL 
SHAREHOLDERS’ 
EQUITY

$

$

$

798
–
–
–
–
–
14
(27)
785
–
–
–
–
–
1,373
(8)
2,150

$

$

$

75
–
–
–
–
13
(5)
–
83
–
–
–
–
15
–
–
98

$

$

$

–
–
–
25
25
–
–
–
25
–
–
(64)
(64)
–
–
–
(39)

$

$

$

2,404
1,476
(22)
–
1,454
–
–
(351)
3,507
(4,647)
765
–
(3,882)
–
–
(119)
(494)

$

3,277
1,476
(22)
25
1,479
13
9
(378)
$ 4,400
(4,647)
765
(64)
(3,946)
15
1,373
(127)
1,715

$

The accompanying notes are an integral part of the consolidated financial statements.

87

AIR CANADA  |  2020 ANNUAL REPORTConsolidated Statements of Cash Flow

For the year ended December 31

(Canadian dollars in millions)

Cash flows from (used for)

OPERATING

Net income (loss)
Adjustments to reconcile to net cash from operations

Deferred income tax
Depreciation and amortization
Foreign exchange (gain) loss
Card agreement proceeds
Aeroplan points prepayment proceeds
Gain on sale and leaseback of assets
Employee benefit funding less than expense
Financial instruments recorded at fair value
Change in maintenance provisions

Changes in non-cash working capital balances
Special items
Other
Net cash flows from (used in) operating activities

FINANCING

Proceeds from borrowings
Reduction of long-term debt and lease liabilities
Shares purchased for cancellation
Issue of shares
Financing fees
Net cash flows from (used in) financing activities

INVESTING

Investments, short-term and long-term
Additions to property, equipment and intangible assets
Proceeds from sale of assets
Proceeds from sale and leaseback of assets
Acquisition of Aeroplan
Investment in Chorus
Other
Net cash flows used in investing activities
Effect of exchange rate changes on cash and cash equivalents
Increase in cash and cash equivalents
Cash and cash equivalents, beginning of year
Cash and cash equivalents, end of year

Note 12
Note 6
Note 17 
Note 24
Note 24
Note 22
Note 10 
Note 17

Note 4

Note 9
Note 9 
Note 13
Note 13

Note 22
Note 24
Note 25

2020

2019

$ (4,647)

$

1,476

(164)
1,849
82
-
-
(18)
260
242
(54)
(236)
315
18
(2,353)

6,262
(2,719)
(132)
1,369
(78)
4,702

(63)
(1,202)
12
485
-
-
35
(733)
(48)
1,568
2,090
$ 3,658

227
1,986
(361)
1,212
400
-
210
(37)
49
566
-
(16)
5,712

-
(1,084)
(373)
9
(1)
(1,449)

(255)
(2,025)
24
-
(517)
(97)
75
(2,795)
(8)
1,460
630
$ 2,090

The accompanying notes are an integral part of the consolidated financial statements.

88

AIR CANADA  |  2020 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the years ended December 31, 2020 and 2019 
(Canadian dollars except where otherwise indicated)

1.

General Information

The accompanying audited consolidated financial statements (the “financial statements”) are of Air Canada (the “Corporation”). The term 
“Corporation” also refers, as the context may require, to Air Canada and/or one or more of its subsidiaries, including its principal wholly-owned 
operating subsidiaries, Touram Limited Partnership doing business under the brand name Air Canada Vacations® (“Air Canada Vacations”), 
Air Canada Rouge LP doing business under the brand name Air Canada Rouge® (“Air Canada Rouge”), and Aeroplan Inc. (“Aeroplan”).

Air Canada is incorporated and domiciled in Canada. The address of its registered office is 7373 Côte-Vertu Boulevard West, Saint-Laurent, 
Québec.

Air Canada is Canada’s largest domestic, U.S. transborder and international airline and the largest provider of scheduled passenger services in 
the Canadian market, the Canada-U.S. transborder market as well as the international market to and from Canada. Certain of the scheduled 
passenger services offered on domestic and Canada-U.S. transborder routes are operated under the brand name “Air Canada Express” and 
operated by third parties such as Jazz Aviation LP (“Jazz”) and Sky Regional Airlines Inc. (“Sky Regional”) through capacity purchase agreements 
(each a “CPA”). Through Air Canada’s global route network, virtually every major market throughout the world is served either directly or through 
the Star Alliance network. Air Canada also offers air cargo services on domestic and U.S. transborder routes as well as on international routes 
between Canada and major markets in Europe, Asia, South America and Australia. 

Aeroplan operates a loyalty rewards and recognition program that allows individuals to enrol as members and open an Aeroplan account, to 
accumulate Aeroplan points through the purchase of products and services from participating partners and suppliers and to redeem Aeroplan 
points for a variety of travel, merchandise, gift card, and other rewards provided directly by participating partners or made available through 
Aeroplan’s intermediary suppliers.

Air Canada, along with the rest of the global airline industry, is facing a severe and abrupt drop in traffic and a corresponding decline in revenue 
and cash flows as a result of the coronavirus (“COVID-19”) pandemic and the travel restrictions imposed in many countries around the world, 
and particularly in Canada. The impact of the COVID-19 pandemic began to be felt in traffic and sales figures commencing in early March 2020. 
These impacts include drastic declines in earnings and cash flow from operations. There is very limited visibility on travel demand given changing 
government restrictions in place around the world and the severity of the restrictions in Canada; these restrictions and concerns about travel due 
to the COVID-19 pandemic as well as passenger concerns and expectations about the need for certain precautions, such as physical distancing, are 
severely inhibiting demand. The COVID-19 pandemic is also having significant economic impacts, including on business and consumer spending, 
which may in turn significantly impact demand for travel. Air Canada cannot predict the full impact or the timing for when conditions may 
improve. Air Canada is actively monitoring the situation and will respond as the impact of the COVID-19 pandemic evolves, which will depend on 
a number of factors including the course of the virus, availability of rapid, effective testing, vaccinations and treatments for the virus, government 
actions, and passenger reaction, as well as timing of a recovery in international and business travel which are important segments of Air Canada’s 
market, none of which can be predicted with any degree of certainty. Refer to Note 17 for information on financing activities and other actions 
taken in response to the COVID-19 crisis. Refer to Note 3 for considerations related to critical accounting estimates and judgments updated to 
reflect the currently known impact of the COVID-19 pandemic. Since mid-March, capacity has been significantly reduced when compared to 2019 
and is expected to continue to be at significantly reduced levels in 2021. The airline continues to dynamically adjust capacity as required.

89

AIR CANADA  |  2020 ANNUAL REPORT2. 

Basis of Presentation and Summary of Significant  
Accounting Policies 

The Corporation prepares its financial statements in accordance 
with generally accepted accounting principles in Canada (“GAAP”) 
as set out in the CPA Canada Handbook – Accounting (“CPA 
Handbook”) which incorporates International Financial Reporting 
Standards (“IFRS”) as issued by the International Accounting 
Standards Board (“IASB”). 

These financial statements were approved for issue by the Board of 
Directors of the Corporation on February 11, 2021.

These financial statements are based on the accounting policies as 
described below. These policies have been consistently applied to all 
the periods presented, except as otherwise stated.

Certain comparative figures have been reclassified to conform to 
the financial statement presentation adopted for the current year. 
Aircraft fuel expense related to regional airline operations is now 
presented within Aircraft fuel on the consolidated statement of 
operations. Previously included in Regional airlines expense, this 
reclassification provides improved presentation of the total cost of 
fuel associated with the Corporation’s operations.

A) Basis of Measurement

These financial statements have been prepared under the 
historical cost convention, except for the revaluation of cash, cash 
equivalents, short-term investments, restricted cash, long-term 
investments, and derivative instruments which are measured at 
fair value. 

surcharges and revenues from passenger-related services such 
as seat selection and excess baggage which are recognized when 
the transportation is provided. Passenger revenues are reduced 
for the amount of any passenger compensation for delayed and 
cancelled flights paid directly to a customer. Airline passenger and 
cargo advance sales are deferred and included in Current liabilities. 
The Corporation records an estimate of breakage revenue, which 
is recorded at the time when transportation was scheduled to be 
provided, for tickets that will expire unused. These estimates are 
based on historical experience and other considerations.

D) Capacity Purchase Agreements

Air Canada has capacity purchase agreements with regional carriers. 
Under these agreements, Air Canada markets, tickets and enters 
into other commercial arrangements relating to these flights 
and records the revenue it earns under Passenger revenue when 
transportation is provided. Operating expenses under capacity 
purchase agreements, which are aggregated in a separate line item 
in the consolidated statement of operations titled Regional airlines 
expense, include the capacity purchase fees, pass-through costs, 
which are direct costs incurred by the regional carrier and charged 
to the Corporation, and other costs incurred by the Corporation 
which are directly related to regional carrier operations, excluding 
fuel. Capacity purchase fees exclude the component of fees related 
to aircraft costs which are accounted for as lease liabilities in 
accordance with IFRS 16. Aircraft fuel expense related to regionals 
is presented within Aircraft fuel for presentation of the total cost of 
fuel associated with the Corporation’s operations.

B) Principles of Consolidation

E) Aeroplan Loyalty Program

These financial statements include the accounts of Air Canada and 
its subsidiaries. Subsidiaries are all entities (including structured 
entities) which Air Canada controls. For accounting purposes, 
control is established by an investor when it is exposed to, or has 
rights to, variable returns from its involvement with the entity and 
has the ability to affect those returns through its power over the 
entity. All inter-company balances and transactions are eliminated.

C) Passenger and Cargo Revenues

Passenger and cargo revenues are recognized when the 
transportation is provided, except for revenue on unlimited 
flight passes which is recognized on a straight-line basis over 
the period during which the travel pass is valid. The Corporation 
has formed alliances with other airlines encompassing loyalty 
program participation, interline agreements and code sharing and 
coordination of services including reservations, baggage handling 
and flight schedules. Revenues are allocated based upon formulas 
specified in the agreements and are recognized as transportation 
is provided. Passenger revenue also includes certain fees and 

90

The Aeroplan loyalty program generates customer loyalty by 
rewarding customers who travel with Air Canada. This program 
allows program members to earn Aeroplan points by flying on 
Air Canada, Star Alliance partners and other airlines that participate 
in the Aeroplan loyalty program. When travelling, program 
members earn redeemable Aeroplan points based on a number of 
factors including the passenger’s loyalty program status, distance 
travelled, booking class and travel fare paid. Members can also earn 
Aeroplan points through participating Aeroplan program partners 
such as credit card companies, hotels, car rental agencies and other 
program partners. Aeroplan points are redeemable by members 
for air travel on Air Canada and other participating airlines, and 
for other program awards, such as hotel, car rentals, gift cards, 
merchandise and other non-air rewards.

Aeroplan Members can earn Aeroplan points: (1) through travel and 
(2) based on spending with program partners.

Points Earned with Travel
Passenger ticket sales earning Aeroplan points under the Aeroplan 
loyalty program provide members with (1) air transportation and 

AIR CANADA  |  2020 ANNUAL REPORT(2) Aeroplan points. As a revenue arrangement with multiple 
performance obligations, each performance obligation is valued 
on a relative standalone fair value basis. The value of Aeroplan 
points issued is determined based on the value a passenger receives 
by redeeming points for a ticket rather than paying cash, which is 
referred to as Equivalent Ticket Value (“ETV”). The ETV is adjusted 
for points that are not expected to be redeemed (“breakage”). The 
consideration allocated to the ETV for points earned with travel is 
recorded in Aeroplan deferred revenue.

Points Sold to Program Partners
Aeroplan Members can earn Aeroplan points based on their 
spending with participating Aeroplan partners such as credit 
card companies, hotels and car rental agencies and other 
program partners. Aeroplan points issued under program partner 
agreements are accounted for as a single performance obligation 
being the future delivery of a redemption reward to the Aeroplan 
Members. The consideration received for Aeroplan points issued 
to Aeroplan Members under these agreements is recorded as 
Aeroplan deferred revenue.

Breakage represents the estimated Aeroplan points that are not 
expected to be redeemed by Aeroplan Members. The amount of 
revenue recognized related to breakage is based on the number 
of Aeroplan points redeemed in a period in relation to the total 
number of Aeroplan points expected to be redeemed. The number 
of Aeroplan points redeemed in a period also factors into any 
revised estimate for breakage. Changes in breakage are accounted 
for as follows: in the period of change, the deferred revenue balance 
is adjusted as if the revised estimate had been used in prior periods 
with the offsetting amount recorded as an adjustment to passenger 
revenue; and for subsequent periods, the revised estimate is used.

F) Other Revenues

Other revenue is primarily comprised of revenues from the sale 
of the ground portion of vacation packages, ground handling 
services, onboard sales, lounge pass sales and loyalty program 
marketing fees. Vacation package revenue is recognized as services 
are provided over the period of the vacation. Other airline related 
service revenues are recognized as the products are sold to 
passengers or the services are provided. 

Redemption of Aeroplan points for non-air goods and services 
is recorded in other revenue. For non-air redemptions, the 
Corporation has determined that, for accounting purposes, it is 
not the principal in the transaction between the member and 
the ultimate supplier of the goods or service. When points are 
redeemed for non-air goods and services, the net margin is recorded 
in other revenue when the performance obligation is satisfied.

In certain subleases of aircraft to Jazz, for accounting purposes, the 
Corporation acts as an agent and accordingly reports the sublease 
revenues net against regional airlines expense. The Corporation acts 
as lessee and sublessor in these matters. 

91

G) Employee Benefits

The cost of pensions, other post-retirement and post-employment 
benefits earned by employees is actuarially determined annually 
as at December 31 and is prepared by the Corporation’s consulting 
actuaries. The cost is determined using the projected unit credit 
method and assumptions including discount rates, future increases 
in compensation, retirement ages of employees, mortality rates, 
and health care costs. 

Past service costs are recognized in the period of a plan 
amendment, irrespective of whether the benefits have vested. 
Gains and losses on curtailments or settlements are recognized in 
the period in which the curtailment or settlement occurs.

The current service cost and any past service cost, gains and losses 
on curtailments or settlements are recorded in Wages, salaries 
and benefits. The interest arising on the net benefit obligations are 
presented in Net financing expense relating to employee benefits. 
Net actuarial gains and losses, referred to as remeasurements, are 
recognized in Other comprehensive income and Retained earnings 
without subsequent reclassification to income.

The current service cost is estimated utilizing different discount 
rates derived from the yield curve used to measure the defined 
benefit obligation at the beginning of the year, reflecting the 
different timing of benefit payments for past service (the defined 
benefit obligation) and future service (the current service cost).

The liability in respect of minimum funding requirements, if any, is 
determined using the projected minimum funding requirements, 
based on management’s best estimates of the actuarially 
determined funded status of the plan, market discount rates and 
salary escalation estimates. The liability in respect of the minimum 
funding requirement and any subsequent remeasurement of that 
liability are recognized immediately in Other comprehensive 
income and Retained earnings without subsequent reclassification 
to income.

Recognized pension assets are limited to the present value of any 
reductions in future contributions or any future refunds.

H) Employee Profit Sharing Plans

The Corporation has employee profit sharing plans. Payments 
are calculated based on full calendar year results and an expense 
recorded throughout the year as a charge to Wages, salaries and 
benefits based on the estimated annual payments under the plans.

I) Share-Based Compensation Plans

Certain employees of the Corporation participate in Air Canada’s 
Long-Term Incentive Plan, which provides for the grant of stock 
options, performance share units (“PSUs”) and restricted share 
units (“RSUs”), as further described in Note 14. PSUs and RSUs are 
notional share units which are exchangeable on a one-to-one basis 
for Air Canada shares or the cash equivalent, as determined by the 
Board of Directors. 

AIR CANADA  |  2020 ANNUAL REPORTOptions are expensed using a graded vesting model over the vesting 
period. The Corporation recognizes compensation expense and a 
corresponding adjustment to Contributed surplus equal to the fair 
value of the equity instruments granted using the Black-Scholes 
option pricing model taking into consideration forfeiture estimates. 
Compensation expense is adjusted for subsequent changes in 
management’s estimate of the number of options that are expected 
to vest.

PSUs and RSUs are accounted for as cash settled instruments 
based on settlement experience. In accounting for cash settled 
instruments, compensation expense is adjusted for subsequent 
changes in the fair value of the PSUs and RSUs taking into account 
forfeiture estimates. The liability related to cash settled PSUs and 
RSUs is recorded in Other long-term liabilities. Refer to Note 17 for 
a description of derivative instruments used by the Corporation to 
economically hedge the cash flow exposure to PSUs and RSUs.

Air Canada also maintains an employee share purchase plan. 
Under this plan, contributions by the Corporation’s employees are 
matched to a specific percentage by the Corporation. Employees 
must remain with the Corporation and retain their shares until 
March 31 of the subsequent year for vesting of the Corporation’s 
contributions. These contributions are expensed in Wages, salaries, 
and benefits expense over the vesting period. The Corporation’s 
matching of employee contributions was suspended May 1, 2020, 
refer to Note 14.

J) Maintenance and Repairs

Maintenance and repair costs for both leased and owned aircraft 
are charged to Aircraft maintenance as incurred, with the exception 
of maintenance and repair costs related to return conditions on 
aircraft under lease, which are accrued over the term of the lease, 
and major maintenance expenditures on owned and leased aircraft, 
which are capitalized as described below in Note 2R.

Maintenance and repair costs related to return conditions on 
aircraft leases are recorded over the term of the lease for the 
end of lease maintenance return condition obligations within 
the Corporation’s leases, offset by a prepaid maintenance asset 
to the extent of any related power-by-the-hour maintenance 
service agreements or any recoveries under aircraft subleasing 
arrangements. Maintenance provisions for end-of-lease return 
obligations are recorded, as applicable, on aircraft leases as a 
maintenance expense over the term of the lease, taking into 
account the specific risks of the liability over the remaining term of 
the lease. Interest accretion on the provision is recorded in Other 
non-operating expense. Any changes to the provision for end-of-
lease conditions are recognized as an adjustment to the right-of-use 
asset and subsequently amortized to the income statement over 
the remaining term of the lease. Any difference in the actual 
maintenance cost incurred and the amount of the provision are 
recorded in Aircraft maintenance.

92

K) Other Operating Expenses

Included in Other operating expenses are expenses related to 
building rent and maintenance, airport terminal handling costs, 
professional fees and services, crew meals and hotels, advertising 
and promotion, insurance costs, and other expenses. Other 
operating expenses are recognized as incurred.

L) Financial Instruments

Recognition
Financial assets and financial liabilities, including derivatives, are 
recognized on the consolidated statement of financial position 
when the Corporation becomes a party to the financial instrument 
or derivative contract. 

Classification
The Corporation classifies its financial assets and financial 
liabilities in the following measurement categories: i) those to 
be measured subsequently at fair value (either through other 
comprehensive income or through profit or loss) and ii) those to be 
measured at amortized cost. The classification of financial assets 
depends on the business model for managing the financial assets 
and the contractual terms of the cash flows. Financial liabilities 
are classified as those to be measured at amortized cost unless 
they are designated as those to be measured subsequently at 
fair value through profit or loss (irrevocable election at the time 
of recognition). For assets and liabilities measured at fair value, 
gains and losses are either recorded in profit or loss or other 
comprehensive income. 

The Corporation reclassifies financial assets when and only when 
its business model for managing those assets changes. Financial 
liabilities are not reclassified.

The Corporation has implemented the following classifications:

•  Cash and cash equivalents, Short-term investments, 

Restricted cash, and Long-term investments are classified 
as assets at fair value through profit and loss and any period 
change in fair value is recorded through Interest income in the 
consolidated statement of operations, as applicable.

•  The equity investment in Chorus is classified as an asset at fair 
value through other comprehensive income and any period 
change in fair value is recorded through other comprehensive 
income in the consolidated statement of comprehensive 
income, as applicable.

•  Accounts receivable and Aircraft-related and other deposits 
are classified as assets at amortized cost and are measured 
using the effective interest rate method. Interest income is 
recorded in the consolidated statement of operations, as 
applicable.

•  Accounts payable, credit facilities, and long-term debt are 
classified as other financial liabilities and are measured at 
amortized cost using the effective interest rate method. 
Interest expense is recorded in the consolidated statement of 
operations, as applicable.

AIR CANADA  |  2020 ANNUAL REPORTMeasurement 
All financial instruments are required to be measured at fair 
value on initial recognition, plus, in the case of a financial asset or 
financial liability not at fair value through profit or loss, transaction 
costs that are directly attributable to the acquisition or issue of the 
financial asset or financial liability. Transaction costs of financial 
assets and financial liabilities carried at fair value through profit or 
loss are expensed in profit or loss. Financial assets with embedded 
derivatives are considered in their entirety when determining 
whether their cash flows are solely payment of principal 
and interest.

Financial assets that are held within a business model whose 
objective is to collect the contractual cash flows, and that have 
contractual cash flows that are solely payments of principal and 
interest on the principal outstanding are generally measured at 
amortized cost at the end of the subsequent accounting periods. All 
other financial assets including equity investments are measured at 
their fair values at the end of subsequent accounting periods, with 
any changes taken through profit and loss or other comprehensive 
income (irrevocable election at the time of recognition). 

Impairment 
The Corporation assesses all information available, including, on a 
forward-looking basis, the expected credit losses associated with 
its assets carried at amortized cost. The impairment methodology 
applied depends on whether there has been a significant increase in 
credit risk. To assess whether there is a significant increase in credit 
risk, the Corporation compares the risk of a default occurring on 
the asset as at the reporting date with the risk of default as at the 
date of initial recognition based on all information available, and 
reasonable and supportive forward-looking information. For trade 
receivables only, the Corporation applies the simplified approach as 
permitted by IFRS 9 which requires expected lifetime losses to be 
recognized from initial recognition of receivables.

Derivatives and Hedge Accounting
The Corporation enters into foreign currency, fuel derivatives and 
share forward contracts to manage the associated risks. Derivative 
instruments are recorded on the consolidated statement of financial 
position at fair value, including those derivatives that are embedded 
in financial or non-financial contracts that are required to be 
accounted for separately. Changes in the fair value of derivative 
instruments are recognized in Non-operating income (expense), 
except for effective changes for designated fuel derivatives under 
hedge accounting as described below. Derivative instruments are 
recorded in Prepaid expenses and other current assets, Deposits 
and other assets, Accounts payable and accrued liabilities, and 
Other long-term liabilities based on the terms of the contractual 
agreements. All cash flows associated with purchasing and selling 
derivatives are classified as operating cash flows in the consolidated 
statement of cash flow.

The Corporation applies hedge accounting for designated fuel 
derivatives. Crude oil prices, while not contractually specified in 
the Corporation’s jet fuel purchase contracts, are economically 
related to jet fuel prices. The Corporation enters into option 
contracts on crude oil and designates the contracts in cash flow 
hedges of the crude oil component of its future jet fuel purchases. 

93

The Corporation has established a hedge ratio of 1:1 for its hedging 
relationships. Under hedge accounting, to the extent effective, 
the gain or loss on fuel hedging derivatives is recorded in other 
comprehensive income. Premiums paid for option contracts and 
the time value of the option contracts are deferred as a cost of 
the hedge in other comprehensive income. Amounts accumulated 
in other comprehensive income are presented as hedging reserve 
in equity and are reclassified to Aircraft fuel expense when the 
underlying hedged jet fuel is used. Any ineffective gain or loss on 
fuel hedging derivatives is recorded in non-operating expense in 
Gain on financial instruments recorded at fair value.

When a hedging instrument expires, is sold or terminated, or when 
a hedge no longer meets the criteria for hedge accounting, any 
cumulative deferred gain or loss and deferred costs of hedging in 
equity at that time remains in equity until the forecast transaction 
occurs. When the forecast transaction is no longer expected to 
occur, the cumulative gain or loss and deferred costs of hedging 
that were reported in equity are immediately reclassified to profit 
or loss.

M) Foreign Currency Translation

The functional currency of Air Canada and its subsidiaries is the 
Canadian dollar. Monetary assets and liabilities denominated in 
foreign currencies are translated into Canadian dollars at rates of 
exchange in effect at the date of the consolidated statement of 
financial position. Non-monetary assets and liabilities, revenues 
and expenses arising from transactions denominated in foreign 
currencies, are translated at the historical exchange rate or the 
average exchange rate during the period, as applicable. Adjustments 
to the Canadian dollar equivalent of foreign denominated monetary 
assets and liabilities due to the impact of exchange rate changes are 
recognized in Foreign exchange gain (loss). 

N) Income Taxes

The tax expense for the period comprises current and deferred 
income tax. Tax expense is recognized in the consolidated 
statement of operations, except to the extent that it relates to 
items recognized in other comprehensive income or directly in 
equity, in which case the tax is netted with such items. 

The current income tax expense is calculated on the basis of the 
tax laws enacted or substantively enacted at the balance sheet 
date in the jurisdictions where the Corporation and its subsidiaries 
operate and generate taxable income. Management periodically 
evaluates positions taken in tax returns with respect to situations 
in which applicable tax regulations are subject to interpretation. It 
establishes provisions where appropriate on the basis of amounts 
expected to be paid to the tax authorities. 

Deferred income tax is recognized, using the liability method, on 
temporary differences arising between the tax bases of assets and 
liabilities and their carrying amounts in the consolidated financial 
statements. Deferred income tax is determined using tax rates 
and laws that have been enacted or substantively enacted by the 
balance sheet date and are expected to apply when the related 

AIR CANADA  |  2020 ANNUAL REPORTdeferred income tax asset is realized or the deferred income tax 
liability is settled. 

Q) Aircraft Fuel Inventory and Spare Parts and 
Supplies Inventory

Deferred income tax assets are recognized only to the extent that it 
is probable that future taxable profit will be available against which 
the temporary differences can be utilized. 

Inventories of aircraft fuel, spare parts and supplies are measured 
at cost being determined using a weighted average formula, net of 
related obsolescence provision, as applicable.

O) Earnings (Loss) per Share

Basic earnings (loss) per share (“EPS”) is calculated by dividing the 
net income (loss) for the period attributable to the shareholders of 
Air Canada by the weighted average number of shares outstanding 
during the period. 

Diluted EPS is calculated by adjusting the weighted average 
number of shares outstanding for dilutive potential shares. The 
Corporation’s potentially dilutive shares are comprised of stock 
options and convertible notes. The number of shares included with 
respect to time vesting options is computed using the treasury 
stock method unless they are anti-dilutive. Under this method, 
the proceeds from the exercise of such instruments are assumed 
to be used to purchase shares at the average market price for the 
period and the difference between the number of shares issued 
upon exercise and the number of shares assumed to be purchased 
is included in the calculation. The number of shares included with 
respect to performance-based employee share options is treated 
as contingently issuable shares because their issue is contingent 
upon satisfying specified conditions in addition to the passage of 
time. If the specified conditions are met, then the number of shares 
included is also computed using the treasury stock method unless 
they are anti-dilutive.

The weighted average number of shares outstanding in diluted 
EPS is also adjusted for the number of shares that would be issued 
on the conversion of the convertible notes. Additionally, the net 
income (loss) is adjusted for the after-tax effect of any changes to 
net income (loss) that would result from the conversion, including 
interest recognized in the period, foreign exchange recognized 
on the debt principal, and the mark to market revaluation of the 
embedded derivative, unless the result of the adjustments are 
anti-dilutive. 

P) Restricted Cash

The Corporation has recorded Restricted cash under Current 
assets representing funds held in trust by Air Canada Vacations 
in accordance with regulatory requirements governing advance 
ticket sales. 

Restricted cash with maturities greater than one year from the 
balance sheet date is recorded in Investments, deposits and 
other assets. This restricted cash relates to funds on deposit with 
various financial institutions as collateral for letters of credit and 
other items.

94

The Corporation did not recognize any write-downs on inventories 
or reversals of any previous write-downs during the periods 
presented. Included in Aircraft maintenance is $48 million 
related to spare parts and supplies consumed during the year 
(2019 – $72 million).

R) Property and Equipment

Property and equipment is recognized using the cost model. 
Property under leases, recognized as right-of-use assets, and the 
related obligation for future lease payments are initially recorded 
at an amount equal to the lesser of fair value of the asset and the 
present value of those lease payments. 

The Corporation allocates the amount initially recognized in respect 
of an item of property and equipment to its significant components 
and depreciates separately each component. Property and 
equipment are depreciated to estimated residual values based on 
the straight-line method over their estimated service lives. Aircraft 
and flight equipment are componentized into airframe, engine, and 
cabin interior equipment and modifications. Airframes and engines 
are depreciated over periods not exceeding 25 years, with residual 
values initially estimated at 10% of the original cost and updated 
for changes in estimates over time. Spare engines and related parts 
(“rotables”) are depreciated over the average remaining useful 
life of the fleet to which they relate with residual values initially 
estimated at 10%. Cabin interior equipment and modifications are 
depreciated over the lesser of eight years or the remaining useful 
life of the aircraft. Cabin interior equipment and modifications to 
aircraft on lease are amortized over the lesser of eight years or the 
term of the lease. Major maintenance of airframes and engines, 
including replacement spares and parts, labour costs and/or third-
party maintenance service costs, are capitalized and amortized 
over the average expected life between major maintenance events. 
Major maintenance events typically consist of more complex 
inspections and servicing of the aircraft. All power-by-the-hour 
fleet maintenance contract costs are charged to operating expenses 
in the income statement as incurred. Buildings are depreciated 
on a straight-line basis over their useful lives not exceeding 50 
years or the term of any related lease, whichever is less. Leasehold 
improvements are amortized over the lesser of the lease term or 
five years. Ground and other equipment is depreciated over three 
to 25 years. 

Residual values and useful lives are reviewed at least annually, 
and depreciation rates are adjusted accordingly on a prospective 
basis. Gains and losses on disposals of property and equipment are 
determined by comparing the proceeds with the carrying amount of 
the asset and are included as part of non-operating gains and losses 
in the consolidated statement of operations.

AIR CANADA  |  2020 ANNUAL REPORTSale and Leaseback
For sale and leaseback transactions, the Corporation applies the 
requirements of IFRS 15 Revenue to determine whether the transfer 
of the asset should be accounted for as a sale, and is generally 
considered as such if there is no repurchase option on the asset at 
the end of the lease term. If the transfer of the asset is a sale, the 
Corporation de-recognizes the underlying asset and recognizes a 
right-of-use asset arising from the leaseback equal to the retained 
portion of the previous carrying amount of the sold asset. The 
residual is recognized through the statement of operations as a gain 
on sale and leaseback of assets.

Aircraft Leases
As at December 31, 2020 the Corporation had 107 aircraft under 
right-of-use leases (127 aircraft as at December 31, 2019), and 
Air Canada recorded such aircraft as right-of-use assets and lease 
liabilities of Air Canada in accordance with the requirements of IFRS 
16. Additionally, Air Canada is the lessee in respect of aircraft used 
by regional carriers providing services under the respective capacity 
purchase agreements (“CPA”) and recorded such aircraft as right-
of-use assets and lease liabilities of Air Canada. As at December 31, 
2020, there were 121 aircraft (131 aircraft as at December 31, 2019) 
operating under these arrangements on behalf of Air Canada.

Property Leases
The Corporation has leases related to airport terminal operations 
space and other real estate leases. For leases related to terminal 
operations space, there are generally effective substitution rights in 
the hands of the lessor and therefore these are not considered lease 
contracts under the standard. Leases with reciprocal termination 
rights with a notice period of less than 12 months are considered 
short-term leases and therefore excluded from balance sheet 
recognition under the practical expedient. Finally, those airport 
terminal contracts with entirely variable lease payments are also 
excluded since variable lease payments, other than those based 
on an index or rate, are excluded from the measurement of the 
lease liability. This results in a portfolio of property leases that 
are recorded as right-of-use assets and lease liabilities under the 
standard which relate to dedicated space in Air Canada’s hub 
locations of Toronto, Montréal and Vancouver, lease contracts on 
building space dedicated to the Corporation for offices, airport and 
maintenance operations, Maple Leaf Lounges and land leases.

S) Interest Capitalized

Borrowing costs are expensed as incurred. For borrowing costs 
attributable to the acquisition, construction or production of an 
asset that necessarily takes a substantial period of time to get 
ready for its intended use, the costs are capitalized as part of the 
cost of that asset. Capitalization of borrowing costs commences 
when expenditures for the asset and borrowing costs are being 
incurred and the activities to prepare the asset for its intended use 
are in progress. Borrowing costs are capitalized up to the date when 
the project is completed and the related asset is available for its 
intended use.

To the extent that funds are borrowed specifically for the purpose 
of obtaining such assets, the amount of borrowing costs eligible for 
capitalization is determined as the actual borrowing costs incurred 
on that borrowing during the period less any investment income on 
the temporary investment of those borrowings. To the extent that 
funds are borrowed generally and used for the purpose of obtaining 
a qualifying asset, the amount of borrowing costs eligible for 
capitalization is determined by applying a capitalization rate to the 
expenditures on that asset. The capitalization rate is the weighted 
average of the borrowing costs applicable to the borrowings of the 
Corporation that are outstanding during the period. Borrowings 
made specifically for the purpose of obtaining a qualifying asset are 
excluded from this calculation until substantially all the activities 
necessary to prepare the asset for its intended use are complete. 

T) Leases

Accounting for Leases and Right-of-Use Assets
Leases are recognized as a right-of-use asset and corresponding 
liability at the date of which the leased asset is available for use 
by the Corporation. Each lease payment is allocated between the 
liability and interest expense. The interest cost is charged to the 
consolidated statement of operations over the lease period to 
produce a constant rate of interest on the remaining balance of the 
liability for each period.

Right-of-use assets are accounted for under IAS 16 Property, Plant 
and Equipment. Aircraft recorded as right-of-use assets have the 
same accounting policies as directly owned aircraft, meaning 
the right-of-use assets are componentized and depreciated over 
the lease term. Consistent with owned aircraft, any qualifying 
maintenance events are capitalized and depreciated over the lesser 
of the lease term and expected maintenance life. 

Changes to the terms and conditions, or events impacting the 
extension of a lease would usually require an assessment of whether 
it is a lease modification which could involve recalculating lease 
assets and liabilities using a revised discount rate.

Maintenance provisions for end-of-lease return obligations are 
recorded, as applicable, on aircraft leases as a maintenance expense 
over the term of the lease. Any changes to the provision for end-of-
lease conditions are recognized as an adjustment to the right-of-use 
asset and subsequently amortized to the income statement over 
the remaining term of the lease.

95

AIR CANADA  |  2020 ANNUAL REPORTU) Intangible Assets

V) Goodwill

Intangible assets are initially recorded at cost. Indefinite life 
intangible assets are not amortized while assets with finite lives are 
amortized on a straight-line basis over their estimated useful lives.

ESTIMATED  
USEFUL LIFE

REMAINING 
AMORTIZATION  
PERIOD AS AT  
DECEMBER 31, 2020

Indefinite

not applicable

International route rights  
and slots

Marketing based trade names

Indefinite

not applicable

Technology based (internally 
developed)
Contract based (Aeroplan 
commercial agreements)

5 -15 years

1 to 15 years

11.5 years

10 years

Air Canada has international route rights and slots which enable 
the Corporation to provide services internationally. The value of 
the recorded intangible assets relates to the cost of route and slot 
rights at Tokyo’s Narita International Airport, Washington’s Reagan 
National Airport and London’s Heathrow Airport. Air Canada 
expects to provide service to these international locations for an 
indefinite period.

Air Canada and certain of its subsidiaries have trade names, 
trademarks, and domain names (collectively, “Trade Names”). 
These items are marketing based intangible assets as they are 
primarily used in the sale and promotion of Air Canada’s products 
and services. The Trade Names create brand recognition with 
customers and potential customers and are capable of contributing 
to cash flows for an indefinite period of time. Air Canada intends to 
continually re-invest in, and market, the Trade Names to support 
classification as indefinite life intangibles. If there were plans to 
cease using any of the Trade Names, the specific names would 
be classified as finite and amortized over the expected remaining 
useful life.

Development costs that are directly attributable to the design, 
development, implementation, and testing of identifiable software 
products are recognized as technology based intangible assets 
if certain criteria are met, including technical feasibility and 
intent and ability to develop and use the technology to generate 
probable future economic benefits; otherwise they are expensed as 
incurred. Directly attributable costs that are capitalized as part of 
the technology based intangible assets include software-related, 
employee and third-party development costs and an appropriate 
portion of relevant overhead. 

Contract based and marketing based trade name intangible assets 
were recorded upon the acquisition of Aeroplan. The contract based 
intangible assets have an estimated remaining useful life of 10 
years, being the term of the primary commercial agreements with 
program partners, which expire in 2030. The marketing-based trade 
name is considered an indefinite life intangible asset.

96

Goodwill represents the excess of the cost of an acquisition over 
the fair value of the Corporation’s share of the net identifiable 
assets of the acquired business at the date of acquisition. Goodwill 
is tested at least annually for impairment and carried at cost less 
accumulated impairment losses. Impairment losses on goodwill 
are not reversed. For the purpose of impairment testing, goodwill is 
tested for impairment at the lowest level within the entity at which 
the goodwill is monitored for internal management purposes, being 
the operating segment level (Note 2AA). 

W) Impairment of Long-Lived Assets

Long-lived assets include property and equipment, finite 
lived intangible assets, indefinite lived intangible assets and 
goodwill. Assets that have an indefinite useful life, including 
goodwill are tested at least annually for impairment or when 
events or circumstances indicate that the carrying value may 
not be recoverable. Assets that are subject to depreciation or 
amortization are reviewed for impairment whenever events or 
changes in circumstances indicate that the carrying amount 
may not be recoverable. An impairment test is performed by 
comparing the carrying amount of the asset or group of assets to 
their recoverable amount. Recoverable amount is calculated as 
the higher of an asset’s or cash-generating unit’s fair value less 
costs to dispose and its value in use. For the purpose of assessing 
impairment, assets are grouped at the lowest levels for which there 
are separately identifiable cash inflows (cash-generating units or 
CGUs). Management has determined that the appropriate level 
for assessing impairments is at the narrow-body and wide-body 
fleet levels for aircraft and related assets supporting the operating 
fleet. Parked aircraft (not including aircraft that are parked but are 
expected to be so, temporarily, and returned to service) not used 
in operations and aircraft leased or subleased to third parties are 
assessed for impairment at the individual asset level. An impairment 
loss is recognized for the amount by which the asset’s or cash-
generating unit’s carrying amount exceeds its recoverable amount. 

Long-lived assets, other than goodwill, that suffered an impairment 
are reviewed for possible reversal of the impairment at each 
reporting date. Management assesses whether there is any 
indication that an impairment loss recognized in a prior period 
no longer exists or has decreased. In assessing whether there is a 
possible reversal of an impairment loss, management considers 
the indicators that gave rise to the impairment loss. If any such 
indicators exist that an impairment loss has reversed, management 
estimates the recoverable amount of the long-lived asset. An 
impairment loss recognized in prior periods for an asset other than 
goodwill shall be reversed only if there has been a change in the 
estimates used to determine the asset’s recoverable amount since 
the last impairment loss was recognized. The carrying amount of 
any individual asset in the CGU is not increased above the carrying 
value that would have been determined had the original impairment 
not occurred. A reversal of an impairment loss is recognized 
immediately in the consolidated statement of operations.

AIR CANADA  |  2020 ANNUAL REPORTX) Non-Current Assets (Or Disposal Groups) 
Held For Sale

CC) Accounting Standards and Amendments 
Issued But Not Yet Adopted

Interbank Offered Rate (“IBOR”) Reform 
In August 2020, the IASB published amendments to IFRS 9 Financial 
Instruments, IAS 39 Financial Instruments: Recognition and 
Measurement, IFRS 7 Financial Instruments: Disclosures, IFRS 4 
Insurance Contracts and IFRS 16 Leases. 

The amendments address issues that arise from implementation of 
IBOR reform, where IBORs are replaced with alternative benchmark 
rates. For financial instruments at amortized cost, the amendments 
introduce a practical expedient such that if a change in the 
contractual cash flows is as a result of IBOR reform and occurs on 
an economically equivalent basis, the change will be accounted 
for by updating the effective interest rate with no immediate 
gain or loss recognized. The amendments also provide additional 
temporary relief from applying specific IAS 39 hedge accounting 
requirements to hedging relationships affected by IBOR reform. 

The amendments are effective for fiscal years beginning on or after 
January 1, 2021 with early adoption permitted. The Corporation 
will adopt the amendment on January 1, 2021, electing to apply the 
practical expedient. The Corporation is in the process of evaluating 
potential changes to debt and lease contracts to transition from 
IBORs to alternative rates prior to the cessation of IBORs. As at 
December 31, 2020, the amount of debt and lease contracts likely 
subject to IBOR reform is $1,718 million USD LIBOR. There are also 
debt and aircraft leases referencing interest rate benchmarks in 
multi-rate jurisdictions, including the Canadian Dollar Offered Rate 
(“CDOR”) of $1,007 million and $5 million of JPY TIBOR.

Non-current assets (or disposal groups) are classified as assets held 
for sale when their carrying amount is to be recovered principally 
through a sale transaction, such assets are available for immediate 
sale in present condition, and a sale is considered highly probable. 
They are stated at the lower of carrying amount and fair value less 
costs to dispose. 

Y) Provisions

Provisions are recognized when there exists a present legal or 
constructive obligation as a result of past events, it is probable that 
an outflow of resources will be required to settle the obligation, and 
a reliable estimate can be made of the obligation. If the effect is 
significant, the expected cash flows are discounted using a rate that 
reflects, where appropriate, the risks specific to the liability. Where 
discounting is used, interest accretion on the provision is recorded in 
Other non-operating expense. 

Z) Special Items

Special items are those items that in management’s view are to be 
separately disclosed by virtue of their size or incidence to enable a 
full understanding of the Corporation’s financial performance. Refer 
to Note 4.

AA) Segment Reporting

Air Canada is managed as one operating segment based on how 
financial information is produced internally for the purposes of 
making operating decisions. The operating segment is reported in a 
manner consistent with the internal reporting provided to the chief 
operating decision maker. The chief operating decision maker, who 
is responsible for allocating resources and assessing performance of 
operations, has been identified as the Chief Executive Officer. 

BB) Government Grants

The Corporation recognizes government grants when there is 
reasonable assurance that the Corporation will comply with the 
conditions of the grant and the grant will be received. Government 
grants receivable are recorded in Accounts receivable on the 
consolidated statement of financial position. The Corporation 
recognizes government grants in the consolidated statement of 
operations in the same period as the expenses for which the grant 
is intended to compensate. In cases where a government grant 
becomes receivable as compensation for expenses already incurred 
in prior periods, the grant is recognized in profit or loss in the period 
in which it becomes receivable.

97

AIR CANADA  |  2020 ANNUAL REPORT3.

Critical Accounting Estimates and Judgments

The preparation of financial statements in conformity with GAAP 
requires management to make estimates and assumptions that 
affect the amounts reported in these financial statements and 
accompanying notes. These estimates and associated assumptions 
are based on historical experience, future operating plans 
and various other factors believed to be reasonable under the 
circumstances, and the results of such estimates form the basis 
of judgments about carrying values of assets and liabilities. These 
underlying assumptions are reviewed on an ongoing basis. Actual 
results could differ materially from those estimates. 

Significant estimates and judgments made in the preparation 
of these financial statements include, but are not limited to, 
the following areas, with further information contained in the 
applicable accounting policy or note:

Impairment Considerations on Long-lived 
Assets

When required, an impairment test is performed by comparing 
the carrying amount of the asset or cash-generating unit to their 
recoverable amount, which is calculated as the higher of an asset’s 
or cash-generating unit’s fair value less costs to dispose and its 
value in use. Fair value less costs to dispose may be calculated based 
upon a discounted cash flow analysis, which requires management 
to make a number of significant market participant assumptions 
including assumptions relating to cash flow projections, discount 
rates and future growth rates. Refer to Note 7.

Employee Future Benefits

The cost and related liabilities of the Corporation’s pension, other 
post-retirement and post-employment benefit programs are 
determined using actuarial valuations. The actuarial valuations 
involve assumptions and estimates including discount rates, future 
increases in compensation, and mortality assumptions. Also, due 
to the long-term nature of these programs, such estimates are 
subject to significant uncertainty. Refer to Note 10 for additional 
information.

Income Taxes

Commencing in the second quarter of 2020, the net deferred 
income tax assets related to unused tax losses and other deductible 
temporary differences were not recognized. Management assessed 
the available positive and negative evidence to estimate whether 
sufficient future taxable income will be generated to permit use of 
the existing deferred tax assets. As described in Note 1, as a result 
of the COVID-19 pandemic, there is considerable negative evidence 
relating to losses incurred in the current year and uncertainty 
exists as to when conditions will improve. Such negative evidence 
currently outweighs the positive historical evidence and accordingly, 
the net deferred tax asset was not recognized. Deferred tax assets 
have only been recognized to the extent of taxable temporary 

98

differences expected to reverse and generate taxable income 
against which the deferred tax assets can be utilized. The future 
income tax deductions underlying the unrecognized deferred 
income tax assets remain available for use in the future to reduce 
taxable income. Refer to Note 12. 

Aeroplan Loyalty Program

Loyalty program accounting requires management to make several 
estimates including the ETV of Aeroplan points issued and the 
breakage on Aeroplan points. The ETV of Aeroplan points issued is 
determined based on the value a passenger receives by redeeming 
points for a ticket rather than paying cash. This ETV is estimated 
with reference to historical Aeroplan redemptions as compared to 
equivalent ticket purchases after considering similar fare conditions, 
advance booking periods and other relevant factors including 
the selling price of points to third parties. ETV estimates and 
assumptions are considered for updates at least annually. A change 
in the ETV rate is accounted for prospectively on future points 
issued.

Breakage represents the estimated points that are not expected to 
be redeemed. Breakage is estimated by management based on the 
terms and conditions of membership and historical accumulation 
and redemption patterns, as adjusted for changes to any terms 
and conditions or other circumstances that may affect future 
redemptions. Management uses statistical and simulation models 
to estimate breakage. A change in assumptions as to the number of 
points expected to be redeemed could have a material impact on 
revenue in the year in which the change occurs. 

As at December 31, 2020, the Aeroplan points deferred revenue 
balance was $3,256 million. For illustrative purposes, a hypothetical 
1% change in the number of outstanding points estimated to be 
redeemed would result in an approximate impact of $33 million 
on revenue with a corresponding adjustment to Aeroplan deferred 
revenue. 

Depreciation and Amortization Period for 
Long-lived Assets

The Corporation makes estimates about the expected useful lives 
of long-lived assets and the expected residual value of the assets 
based on the estimated current and future fair values of the assets, 
the Corporation’s fleet plans and the cash flows they generate. 
Changes to these estimates, which can be significant, could be 
caused by a variety of factors, including changes to maintenance 
programs, changes in jet fuel prices and other operating costs, 
changes in utilization of the aircraft, and changing market prices 
for new and used aircraft of the same or similar types. Estimates 
and assumptions are evaluated at least annually. Generally, these 
adjustments are accounted for on a prospective basis, through 
depreciation and amortization expense. For the purposes of 
sensitivity analysis on these estimates, a 50% reduction to residual 

AIR CANADA  |  2020 ANNUAL REPORTvalues on aircraft with remaining useful lives greater than five years 
results in an increase of $14 million to annual depreciation expense. 
For aircraft with shorter remaining useful lives, the residual values 
are not expected to change significantly. 

Maintenance Provisions 

The recording of maintenance provisions related to return 
conditions on aircraft leases requires management to make 
estimates of the future costs associated with the maintenance 
events required under the lease return condition and estimates 
of the expected future maintenance condition of the aircraft 
at the time of lease expiry. These estimates take into account 
current costs of these maintenance events, estimates of inflation 
surrounding these costs as well as assumptions surrounding 
utilization of the related aircraft. Any difference in the actual 
maintenance cost incurred at the end of the lease and the amount 
of the provision is recorded in Aircraft maintenance expense in the 
period. The effect of any changes in estimates, including changes 
in discount rates, inflation assumptions, cost estimates or lease 
expiries, is recognized as an adjustment to the right-of-use asset. 
Refer to Note 11(a) for additional information.

99

AIR CANADA  |  2020 ANNUAL REPORT4.

Special Items

Special items are those items that in management’s view are to be separately disclosed by virtue of their size or incidence to enable a full 
understanding of the Corporation’s financial performance.

Special items recorded within operating expenses consist of the following:

(Canadian dollars in millions)

Impairments
Workforce reduction provisions
Canada emergency wage subsidy, net
Other
Special items

Impairments

2020

2019

$

$

315
127
(554)
(4)
(116)

$

$

-
-
-
-
-

In response to capacity reductions related to the impact of the COVID-19 pandemic, Air Canada is accelerating the retirement of certain older 
aircraft from its fleet consisting of Boeing 767, Airbus A319 and Embraer 190 aircraft. These aircraft are being retired and removed from the 
cash-generating units for evaluation of whether impairments exist. A fair value less cost to dispose model based on level 3 inputs was used in 
the evaluation of impairment. The recoverable amount of the owned aircraft is $91 million, equal to expected proceeds on disposal reflecting 
management’s best estimate including inputs from published pricing guides adjusted to reflect management’s best estimate of the current market 
environment. The recoverable amount for the leased aircraft was determined as the estimated net obligation to settle the leases comprised of 
contractual future lease payments and end of lease return costs.

A non-cash impairment charge of $283 million was recorded reflecting the write-down of right-of-use assets for leased aircraft and reduction of 
carrying values of owned aircraft to expected disposal proceeds. Changes to the estimates around the expected disposal proceeds may result in 
adjustments to the impairment charge in future periods.

In addition, the Corporation recorded an impairment charge of $32 million in the year ended December 31, 2020, related to previously capitalized 
costs incurred for the development of technology based intangible assets which are now cancelled.

Workforce Reduction Provisions

As a result of COVID-19, Air Canada undertook a workforce reduction of approximately 20,000 employees in the second quarter of 2020, 
representing more than 50% of its staff, achieved through layoffs, terminations of employment, early retirements and special leaves. A workforce 
reduction provision of $78 million was recorded related to these measures. Payments of $32 million have been made for the year, resulting in a 
remaining obligation of $46 million at December 31, 2020. The provision includes the estimated notice of termination and severance costs under 
the Corporation’s collective agreements and the applicable law, which amount is subject to adjustment depending on a number of factors such 
as the relevant notice period and the duration and number of employees who remain on layoff status. In addition to such provision, termination 
benefits and curtailments of $49 million related to the pension and benefit obligations were recorded.

Canada Emergency Wage Subsidy

In April 2020, the Government of Canada announced the Canada Emergency Wage Subsidy (“CEWS”) in order to help employers retain and/or 
return Canadian-based employees to payrolls in response to challenges posed by the COVID-19 pandemic.

Air Canada determined that it met the employer eligibility criteria and applied for the CEWS retroactively to March 15, 2020. The Corporation has 
recorded a total gross subsidy under the CEWS program of $656 million for the year 2020. Cash payments of $586 million have been received in 
the year 2020. In July 2020, the program was redesigned and extended until December 2020. In September and November 2020, the Government 
of Canada announced further extensions of the program to June 2021. Air Canada intends to continue its participation in the CEWS program, 
subject to meeting the eligibility requirements. The amount of the CEWS recorded in Special items is net of the cost for inactive employees 
who were eligible for the wage subsidy under the program. There are no unfulfilled conditions or other contingencies attaching to the current 
CEWS program.

100

AIR CANADA  |  2020 ANNUAL REPORT5. 

Investments, Deposits and Other Assets

(Canadian dollars in millions)

Long-term investments
Investment in Chorus
Restricted cash 
Aircraft related deposit
Prepayments under maintenance agreements
Share forward contracts
Other deposits

Note 25
Note 2P

Note 17

2020

2019

$

$

512
58
87
79
72
14
11
833

$

$

512
126
102
98
56
27
15
936

101

AIR CANADA  |  2020 ANNUAL REPORT6.

Property and Equipment

(Canadian dollars in millions)

OWNED TANGIBLE ASSETS

Aircraft and flight equipment
Buildings and leasehold improvements
Ground and other equipment
Purchase deposits and assets under development
Owned tangible assets
Air Canada aircraft
Regional aircraft
Land and buildings
Right-of-use assets
Property and equipment

DECEMBER 31, 2020

DECEMBER 31, 2019

COST

ACCUMULATED 
DEPRECIATION

NET  
BOOK VALUE

COST

ACCUMULATED 
DEPRECIATION

NET  
BOOK VALUE

$ 13,251
1,033
665
754
$ 15,703
5,019
$
2,002
510
7,531
$
$ 23,234

$

5,419
553
439
-
6,411
3,340
1,169
177
$ 4,686
$ 11,097

$
$

$

7,832
480
226
754
$ 9,292
1,679
$
833
333
$ 2,845
$ 12,137

$ 12,920
923
640
1,041
$ 15,524
5,055
$
1,893
447
7,395
$
$ 22,919

$

4,616
501
395
-
5,512
3,282
1,135
156
$ 4,573
$ 10,085

$
$

$

8,304
422
245
1,041
$ 10,012
1,773
$
758
291
$ 2,822
$ 12,834

Additions to owned aircraft in 2020 include 14 new Airbus A220 aircraft. 

As described in Note 4, an impairment charge of $283 million was recorded in 2020 in Special items related to the accelerated retirement of 
certain older aircraft and ancillary equipment from Air Canada’s fleet and which charge is aggregated with accumulated depreciation in the table 
above.

Included in aircraft and flight equipment are 15 aircraft and 15 spare engines (2019 – 16 aircraft and 15 spare engines) which are leased to CPA 
carriers with a cost of $389 million (2019 – $353 million) less accumulated depreciation of $172 million (2019 – $154 million) for a net book 
value of $217  million (2019 – $199 million). Depreciation expense for 2020 for these aircraft and flight equipment amounted to $24 million 
(2019 – $21 million).

As further described in Note 22, during 2020, the Corporation sold and leased back nine Boeing 737 MAX aircraft.

Certain property and equipment are pledged as collateral as further described under the applicable debt instruments in Note 9. 

(Canadian dollars in millions)

OWNED TANGIBLE ASSETS

Aircraft and flight equipment
Buildings and leasehold improvements
Ground and other equipment
Purchase deposits and assets under development
Owned tangible assets
Right-of-use assets

Air Canada aircraft
Regional aircraft
Land and buildings
Right-of-use assets
Property and equipment

JANUARY 1, 
2020

ADDITIONS

RECLASSIFI- 
CATION

DISPOSALS

DEPRECIATION 
AND 
IMPAIRMENT

DECEMBER 31, 
2020

$ 8,304
422
245
1,041
$ 10,012

$

1,773
758
291
$ 2,822
$ 12,834

$

$

$

$
$

720
-
28
94
842

573
257
75
905
1,747

$

$

$

$
$

269
112
-
(381)
-

-
-
-
-
-

$

(419)
-
-
-
$ (419)

$

-
(6)
(3)
$
(9)
$ (428)

$ (1,042)
(54)
(47)
-
$ (1,143)

$

(667)
(176)
(30)
$ (873)
$ (2,016)

$

7,832
480
226
754
$ 9,292

$

1,679
833
333
$ 2,845
$ 12,137

102

AIR CANADA  |  2020 ANNUAL REPORT(Canadian dollars in millions)

JANUARY 1, 
2019

ADDITIONS

RECLASSIFI- 
CATION

DISPOSALS

DEPRECIATION

DECEMBER 31, 
2019

OWNED TANGIBLE ASSETS

Aircraft and flight equipment
Buildings and leasehold improvements
Ground and other equipment
Purchase deposits and assets under development
Owned tangible assets
Right-of-use assets

Air Canada aircraft
Regional aircraft
Land and buildings
Right-of-use assets
Property and equipment

$ 8,109
404
197
933
$ 9,643

$

1,620
707
213
$ 2,540
$ 12,183

$

893
26
66
525
$ 1,510

$

704
234
104
$ 1,042
$ 2,552

$

$

$

$
$

355
41
21
(417)
-

-
-
-
-
-

$

$

$

$
$

(14)
-
(1)
-
(15)

(7)
(7)
-
(14)
(29)

$ (1,039)
(49)
(38)
-
$ (1,126)

$

(544)
(176)
(26)
$ (746)
$ (1,872)

$ 8,304
422
245
1,041
$ 10,012

$

1,773
758
291
$ 2,822
$ 12,834

Depreciation and amortization recorded in the consolidated statement of operations is detailed as follows. 

2020

2019

$

930
54
47
1,031
496
176
30
702
1,733
14
102
$ 1,849

$

1,039
49
38
1,126
544
176
26
746
1,872
19
95
$ 1,986

(Canadian dollars in millions)

Aircraft and flight equipment
Buildings and leasehold improvements
Ground and other equipment

Owned tangible assets
Air Canada aircraft
Regional aircraft
Land and buildings
Right-of-use assets
Property and equipment
Spare part and supplies inventory
Intangible assets
Depreciation and amortization

103

AIR CANADA  |  2020 ANNUAL REPORT7.

Intangible Assets

(Canadian dollars in millions)

YEAR ENDED DECEMBER 31, 2019

At January 1, 2019
Additions
Amortization 
At December 31, 2019

AT DECEMBER 31, 2019

Cost
Accumulated amortization

YEAR ENDED DECEMBER 31, 2020

At January 1, 2020
Additions
Amortization and impairment
At December 31, 2020

AT DECEMBER 31, 2020

Cost
Accumulated amortization

INTERNATIONAL 
ROUTE RIGHTS 
AND SLOTS

CONTRACT 
BASED

MARKETING 
BASED TRADE 
NAMES

TECHNOLOGY 
BASED 
(INTERNALLY 
DEVELOPED)

$

$

$

$

$

$

$

$

97
-
-
97

97
-
97

97
-
-
97

97
-
97

$

$

$

$

$

$

$

$

-
225
(19)
206

225
(19)
206

206
-
(19)
187

225
(38)
187

$

$

$

$

$

$

$

$

88
90
-
178

178
-
178

178
-
-
178

178
-
178

$

$

$

$

$

$

219
378
(76)
521

928
(407)
521

521
259
(108)
672

$ 1,051
(379)
672

$

TOTAL

$

404
693
(95)
$ 1,002

$ 1,428
(426)
$ 1,002

$ 1,002
259
(127)
$ 1,134

$ 1,551
(417)
$ 1,134

In 2020, technology-based assets with cost and accumulated amortization of $110 million (2019 – $29 million) were retired. 

Certain international route rights and slots are pledged as security for senior secured notes as described in Note 9.

Impairment Assessment

An assessment of the recoverable amount of the Corporation’s cash-generating units compared to their carrying values was performed based on 
cash flow projections taking into account the COVID-19 pandemic. This review was also performed in conjunction with the annual impairment 
review conducted on all intangible assets that have an indefinite life. The allocation of the indefinite lived intangible assets to the cash-generating 
units was $165 million to wide-body aircraft and $110 million to narrow-body aircraft. The recoverable amount of the cash-generating units has 
been measured based on fair value less cost to dispose, using a discounted cash flow model. The discounted cash flow model would represent 
a level 3 fair value measurement within the IFRS 13 fair value hierarchy. The cash flows are management’s best projections using current and 
anticipated market conditions covering a five-year period. The COVID-19 pandemic and its impact on the economy are expected to last several 
years. These projections are inherently uncertain and continually evolving in an unpredictable manner which present many variables and 
contingencies for modeling.

It is possible that long-term underperformance relative to these projections could occur if passenger demand is below projected levels and travel 
restrictions continue to prevail with a duration and impact greater than currently anticipated. 

The recoverable amount of both cash-generating units exceeded their respective carrying values by an aggregate amount ranging from 
approximately $2 billion to $5 billion under different scenarios. Management has considered reasonably possible changes in key assumptions using 
multiple modeling scenarios and sensitivity analysis and determined such changes would not cause the recoverable amount of each CGU to be less 
than the carrying value. 

104

AIR CANADA  |  2020 ANNUAL REPORT 
 
Key assumptions used for the fair value less cost to dispose calculations in fiscal 2020 were as follows:

Key Assumption

Average discount rate

2020

9.25%

Approach used to determine values

Derived from market participant assumptions regarding the Corporation’s weighted 
average cost of capital adjusted for taxes and specific risks applicable to each cash-
generating unit being tested.

Inputs to the various scenarios ranged from 9.5%-11% for the wide-body CGU and  
7.5%-9% for the narrow-body CGU.

Long-term growth rate

2.5%

Cash flows beyond the five-year period are projected to increase at 2.5% consistent with 
the long-term growth assumption of the airline industry considering various factors such 
as the Corporation’s fleet plans and industry growth assumptions.

Jet fuel price range per barrel

US$66 – US$89

Jet fuel prices are assumed to follow the global market recovery and represent 
management’s best estimate of the range of future market conditions. 

Emerging issues in climate-related matters, such as change in regulations, may impact 
this assumption in future years. 

An impairment assessment of the aircraft that will be permanently leaving the fleet was done separately from the Corporation’s CGUs with an 
impairment charge of $283 million recorded in Special items in 2020 as described in Note 4.

105

AIR CANADA  |  2020 ANNUAL REPORT8.

Goodwill

Goodwill is tested at least annually for impairment. Goodwill is tested for impairment using the fair value less cost to dispose model at the 
operating segment level. Air Canada is managed as one operating segment based on how financial information is produced internally for the 
purposes of making operating decisions, and it is the lowest level at which goodwill is monitored for internal management purposes.

In assessing the goodwill for impairment, the Corporation compares the aggregate recoverable amount consisting of the sum of its quoted equity 
market capitalization and the fair value of its debt to the carrying value of its net assets excluding long-term debt. An impairment charge is 
recognized to the extent that the carrying value exceeds the recoverable amount. No impairment losses have been recorded against the value of 
goodwill since its acquisition.

No impairment charges have arisen as a result of the reviews performed as at December 31, 2020 and 2019. Reasonably possible changes in key 
assumptions would not cause the recoverable amount of goodwill to fall below the carrying value. 

106

AIR CANADA  |  2020 ANNUAL REPORT9.

Long-Term Debt and Lease Liabilities

Aircraft financing (a)

Fixed rate U.S. dollar financing
Floating rate U.S. dollar financing
Fixed rate CDN dollar financing
Floating rate CDN dollar financing
Fixed rate Japanese yen financing
Floating rate Japanese yen financing

Convertible notes (b)
Senior and Second Lien secured notes – CDN dollar (c)
Senior unsecured notes – U.S. dollar (d)
Other secured financing – U.S. dollar (e)
Other secured financing – CDN dollar (e)
Long-term debt
Lease liabilities 

Air Canada aircraft
Regional aircraft
Land and buildings

Lease liabilities (f)
Total debt and lease liabilities
Unamortized debt issuance costs and discounts
Current portion – Long-term debt
Current portion – Air Canada aircraft
Current portion – Regional aircraft
Current portion – Land and buildings
Long-term debt and lease liabilities

FINAL  
MATURITY

WEIGHTED  
AVERAGE  
INTEREST RATE

2021 – 2030
2026 – 2027
2026 – 2030
2021 – 2032
2027
2027
2025
2023 – 2024
2021
2023
2022

2021 – 2029
2023 – 2035
2021 – 2078

 (%)

4.86
2.12
3.78
2.50
1.84
3.00
4.00
8.18
7.75
1.90
2.92
4.36

5.31
6.51
5.23
5.69
4.72

DECEMBER 31, 2020

DECEMBER 31, 2019

(Canadian dollars  
in millions)

(Canadian dollars 
in millions)

$

3,791
483
232
1,007
145
5
667
1,040
509
1,483
199
9,561

1,996
1,171
429
3,596
13,157
(168)
(1,244)
(340)
(179)
(25)
$ 11,201

$

3,200
544
259
264
141
8
-
200
520
737
-
5,873

1,924
1,149
386
3,459
9,332
(90)
(587)
(418)
(185)
(28)
$ 8,024

(a)  Aircraft financing (US$3,359 million, CDN $1,239 million and JPY ¥12,159 million) (2019 – US$2,882 million, CDN $523 million and JPY 

¥12,425 million) is secured primarily by specific aircraft with a carrying value of $6,037 million (2019 – $4,777 million). For the majority of 
the financing, principal and interest is repayable quarterly until maturity and can be repaid at any time with the payment of applicable fees. 
US$138 million and CDN $228 million of the financing is supported by a loan guarantee by the Export-Import Bank of the United States 
(“EXIM”). 

In September 2020, Air Canada concluded a private offering of two tranches of Enhanced Equipment Trust Certificates (“EETCs”), the 
proceeds of which were used to purchase equipment notes issued by Air Canada and secured by three Boeing 787-9 aircraft, three Boeing 777-
300ER aircraft, one Boeing 777-200LR and nine A321-200 aircraft. The two tranches of certificates have a combined aggregate face amount 
of US$553 million ($740 million) and a weighted average interest rate of 5.73%. The offering is comprised of Class A Certificates and Class B 
Certificates. The Class A Certificates totaling US$453 million ($606 million) have an interest rate of 5.25% per annum and a final expected 
distribution date of April 1, 2029. The Class B Certificates totaling US$100 million ($134 million) have an interest rate of 9.00% per annum 
and a final expected distribution date of October 1, 2025. Air Canada used the proceeds from this financing together with cash on hand to 
repay in full the US$600 million ($803 million) 364-day term loan originally put in place in April 2020.

In September 2020, Air Canada concluded a committed secured facility totaling $788 million to finance the purchase of the first 18 Airbus 
A220 aircraft. As aircraft are financed under this new Canadian dollar facility, the bridge financing of $788 million put in place in April 2020 
will be repaid concurrently. As at December 31, 2020, 15 Airbus A220 aircraft were financed under this facility with the corresponding bridge 
financing repaid. Any amount left unpaid under the bridge financing will be repaid following the financing of the 18th A220 aircraft expected 

107

AIR CANADA  |  2020 ANNUAL REPORT 
 
in the first quarter of 2021. The security facility has a term of 12 years from delivery of each aircraft on a floating interest basis based on 
CDOR. This equates to an interest rate of approximately 2.36% using CDOR rates at December 31, 2020.

In June 2020, Air Canada completed a private offering of one tranche of Class C EETCs with a combined aggregate face amount of approximately 
US$316 million, which were sold at 95.002% of par, for net proceeds of $392 million. The Class C tranche ranks junior to the previously issued 
Series 2015-1, Series 2015-2, and Series 2017-1 EETCs, and is secured by liens on the 27 aircraft financed under these previously issued Series. The 
Class C EETCs have an interest rate of 10.500% per annum, and a final expected distribution date of July 15, 2026.

(b)   In June 2020, Air Canada closed US$748 million ($1,011 million) of convertible unsecured notes (“Convertible Notes”), for net proceeds of 
$986 million. The Convertible Notes bear interest semi-annually in arrears at a rate of 4.000% per annum and will mature on July 1, 2025, 
unless earlier repurchased, redeemed or converted. The conversion rate of the Convertible Notes is 65.1337 shares per US$1,000 principal 
amount of Convertible Notes, or a conversion price of approximately US$15.35 per share. The Convertible Notes will be convertible, at the 
Corporation’s election, into cash or into Class A Variable Voting shares and/or Class B Voting shares of the Corporation, or a combination 
thereof.  

The Corporation’s option to deliver cash or a combination of cash and shares on the conversion date in lieu of shares (based on the daily 
conversion values for 40 consecutive trading days) gives rise to an embedded derivative financial liability measured separately at fair value 
through profit or loss. On initial recognition, the derivative financial liability is measured at fair value, and the carrying value of the underlying 
notes is measured as the difference between this amount and the proceeds of issue. Subsequent to initial recognition, the Corporation 
measures the derivative financial liability at fair value at each reporting date, recognizing changes in the fair value in Gain (loss) on financial 
instruments recorded at fair value in the statement of operations, and accretes the carrying value of the underlying notes to their face value 
using the effective interest method, which results in an effective interest rate of 10.76%. The fair value of the embedded derivative at initial 
recognition was $320 million and is recorded in Other long-term liabilities. At December 31, 2020, the fair value was $534 million and the 
Corporation recorded an unrealized loss of $214 million for the year. Refer to Note 17. 

(c)   In June 2020, Air Canada completed a private offering of $840 million aggregate principal amount of 9.00% Second Lien Secured Notes 
due 2024 (the “2024 Notes”), which were sold at 98% of par, for net proceeds of $812 million. The 2024 Notes are secured obligations of 
Air Canada, secured on a second lien basis by certain real estate interest, ground service equipment, certain airport slots and gate leaseholds, 
and certain routes and the airport slots and gate leaseholds utilized in connection with those routes.

The senior secured notes also include a private offering of $200 million aggregate principal amount of 4.75% senior secured first lien notes 
due 2023 (the “2016 Senior Notes”), which were sold at par. Air Canada may redeem at any time and from time to time prior to October 6, 
2021, during any 12-month period, up to 10% of the original aggregate principal amount of the 2016 Senior Notes at a redemption price of 
103% of the principal amount, plus accrued and unpaid interest.

(d)   Private offering of US$400 million of 7.75% senior unsecured notes due 2021, with interest payable semi-annually. Air Canada may at any 
time and from time to time redeem some or all of the senior unsecured notes at a redemption price equal to the greater of (i) 100% of the 
principal amount of the notes being redeemed and (ii) a “make-whole” amount, if any, plus, in either case accrued and unpaid interest.

(e)   Other secured financing consists of a US$600 million term loan, maturing in 2023, a US$600 million revolving credit facility expiring in 2023 

(collectively with the term loan, the “2016 Credit Facility”), and a $200 million revolving credit facility available until 2022.

In March 2020, Air Canada drew down in full on its US$600 million revolving credit facility and its Canadian $200 million revolving credit 
facility (interest rate of 175 basis points over LIBOR and Bankers Acceptances plus 2%, respectively). 

The 2016 Senior Notes and the Corporation’s obligations under the 2016 Credit Facility are senior secured obligations of Air Canada, secured 
on a first lien basis, subject to certain permitted liens and exclusions, by certain real estate interests, ground service equipment, certain airport 
slots and gate leaseholds, and certain Pacific routes and the airport slots and gate leaseholds utilized in connection with those Pacific routes.

  Other U.S. dollar secured financings are floating rate financings that are secured by certain assets including assets described above relating to 

the 2016 Credit Facility.

(f)  Lease liabilities, related to facilities and aircraft, total $3,596 million ($377 million, US$2,503 million and GBP £15 million) (2019 – 

$3,459 million ($346 million, US$2,369 million and GBP £15 million)). The carrying value of aircraft and facilities under lease liabilities 
amounted to $2,512 million and $333 million respectively (2019 – $2,532 million and $291 million).

Cash interest paid on Long-term debt and lease liabilities in 2020 by the Corporation was $528 million (2019 – $493 million).

108

AIR CANADA  |  2020 ANNUAL REPORT 
 
 
 
 
 
The Corporation has recorded Interest expense as follows: 

(Canadian dollars in millions)

Interest on debt
Interest on lease liabilities
Air Canada aircraft
Regional aircraft
Land and buildings 

Interest expense

2020

2019

$

449

$

284

110
76
21
656

$

126
83
22
515

$

The consolidated statement of operations includes the followings amounts related to leases which have not been recorded as right-of-use assets 
and lease liabilities.

(Canadian dollars in millions)

Short-term leases 
Variable lease payments not included in lease liabilities
Expense related to leases (included in Other operating expenses)

2020

2019

$

$

62
32
94

$

$

83
31
114

Total cash outflows for payments on lease liabilities was $870 million for the year ended December 31, 2020 (2019 – $882 million), of which 
$663 million was for principal repayments (2019 – $651 million).

Maturity Analysis

Principal and interest repayment requirements as at December 31, 2020 on Long-term debt and lease liabilities are as follows. U.S. dollar amounts 
are converted using the December 31, 2020 closing rate of CDN$1.2725.

(Canadian dollars in millions) 

2021 

2022

2023

2024

2025

THEREAFTER

TOTAL

PRINCIPAL

Long-term debt obligations(1)

$ 1,244

$

665

$ 2,275

$ 1,254

$ 1,622

$ 2,785

$ 9,845

Air Canada aircraft
Regional aircraft
Land and buildings
Lease liabilities
Total long-term debt and  
lease liabilities

INTEREST

340
179
25
544

277
169
25
471

271
171
23
465

262
145
23
430

255
132
23
410

591
375
310
1,276

1,996
1,171
429
3,596

$ 1,788

$ 1,136

$ 2,740

$ 1,684

$ 2,032

$ 4,061

$ 13,441

Long-term debt obligations(1)

$

394

$

353

$

320

$

231

$

174

$

260

$ 1,732

Air Canada aircraft
Regional aircraft
Land and buildings
Lease liabilities
Total long-term debt and  
lease liabilities

89
68
21
178

71
56
20
147

58
45
19
122

46
33
18
97

33
24
17
74

45
98
208
351

342
324
303
969

$

572

$

500

$

442

$

328

$

248

$

611

$ 2,701

(1)  Assumes the principal balance of the convertible notes remains unconverted and includes estimated interest payable until maturity.

109

AIR CANADA  |  2020 ANNUAL REPORTPrincipal repayments for 2021 include $159 million remaining on the April 2020 bridge financing and, subsequent to delivery of the remaining 
three Airbus A220 aircraft, a secured facility is in place that allows Air Canada to defer this debt repayment over the next 12 years from the 
delivery date.

Principal repayments in the table above exclude discounts and transaction costs of $168 million which are offset against Long-term debt and lease 
liabilities in the consolidated statement of financial position.

Cash Flows from Financing Activities

Information on the change in liabilities for which cash flows have been classified as financing activities in the statement of cash flows is presented 
below. 

JAN. 1,  
2020

Cash Flows

Non-Cash Changes

BORROWINGS REPAYMENTS

FINANCING 
FEES

FOREIGN 
EXCHANGE 
ADJUSTMENTS

AMORTIZA-
TION OF  
FINANCING 
FEES AND 
OTHER  
ADJUSTMENTS

NEW LEASE  
LIABILITIES 
(NEW AND 
RENEWED 
CONTRACTS)

DEC. 31, 
2020

$ 5,873

$

6,300

$ (2,056)

$

-

$

(280)

$

(276)

$

-

$

9,561

1,924
1,149
386
3,459
(90)

-
-
-
-
(38)

(447)
(188)
(28)
(663)
-

-
-
-
-
(78)

(43)
(23)
-
(66)
-

-
-
-
-
38

562
233
71
866
-

1,996
1,171
429
3,596
(168)

$ 9,242

$ 6,262

$ (2,719)

$

(78)

$

(346)

$

(238)

$

866

$ 12,989

(Canadian dollars in millions)

Long-term debt 

Air Canada aircraft
Regional aircraft
Land and buildings
Lease liabilities 
Unamortized debt issuance costs 

Total liabilities from financing 
activities 

JAN. 1,  
2019

Cash Flows

Non-Cash Changes

BORROWINGS REPAYMENTS

FINANCING 
FEES

FOREIGN 
EXCHANGE 
ADJUSTMENTS

AMORTIZA-
TION OF  
FINANCING 
FEES AND 
OTHER  
ADJUSTMENTS

NEW LEASE  
LIABILITIES 
(NEW AND 
RENEWED 
CONTRACTS)

DEC. 31,  
2019

$ 6,573

$

1,926
1,233
297
3,456
(108)

$ 9,921

$

-

-
-
-
-
-

-

$

(433)

$

-

$

(266)

$

(1)

$

-

$

5,873

(453)
(177)
(21)
(651)
-

-
-
-
-
(1)

(93)
(57)
(1)
(151)
-

-
-
-
-
19

544
150
111
805
-

1,924
1,149
386
3,459
(90)

$ (1,084)

$

(1)

$

(417)

$

18

$

805

$ 9,242

(Canadian dollars in millions)

Long-term debt 

Air Canada aircraft
Regional aircraft
Land and buildings
Lease liabilities 
Unamortized debt issuance costs 

Total liabilities from financing 
activities 

110

AIR CANADA  |  2020 ANNUAL REPORT10.

Pensions and Other Benefit Liabilities

The Corporation maintains several defined benefit and defined contribution plans providing pension, other post-retirement and post-employment 
benefits to its employees. 

The Corporation is the administrator and sponsoring employer of eight domestic registered plans (“Domestic Registered Plans”) with defined 
benefit commitments registered under the Pension Benefits Standard Act, 1985 (Canada). The defined benefit components of the Domestic 
Registered Plans are closed to new members, except for the hybrid component of three plans which are open to new members. The Corporation 
also has a U.S. plan, a UK plan and a Japan plan, which are international plans covering members in those countries. In addition, the Corporation 
maintains a number of supplementary pension plans which are not registered. The defined benefit pension plans provide benefits upon retirement, 
termination or death based on the member’s years of service and final average earnings for a specified period. Benefit payments are from trustee-
administered funds, however there are also a number of unfunded plans where the Corporation meets the benefit payment obligation as it falls 
due. Plan assets held in trusts are governed by regulations. The governance of the plans, overseeing all aspects of the plans including investment 
decisions and contributions, lies primarily with the Corporation. The Human Resources and Compensation Committee, a committee of the Board 
of Directors, assists in the monitoring and oversight of the plans to ensure pension liabilities are appropriately funded, pension assets are prudently 
invested, risk is managed at an acceptable level and retirement benefits are administered in a proper and effective manner.

Other employee benefits include health, life and disability. These benefits consist of both post-employment and post-retirement benefits. The 
post-employment benefits relate to disability benefits available to eligible active employees, while the post-retirement benefits are comprised of 
health care and life insurance benefits available to eligible retired employees. 

Pension Plan Cash Funding Obligations

Pension funding obligations (including projected funding obligations) may vary significantly based on a wide variety of factors, including the 
assumptions used in the most recently filed actuarial valuation reports (including the applicable discount rate used or assumed in the actuarial 
valuation), the plan demographics at the valuation date, the existing plan provisions, legislative and regulatory developments and changes in 
economic conditions (mainly the return on plan assets and changes in interest rates) and other factors.

As at January 1, 2020, the aggregate solvency surplus in the Domestic Registered Plans was $2.5 billion. The next required valuation to be made 
as at January 1, 2021 will be completed in the first half of 2021. With the Corporation’s Domestic Registered Plans in a solvency surplus position 
as at January 1, 2020, past service contributions were not required in 2020. In addition, in accordance with legislation and applicable plan rules, 
the excess over 105% on a solvency basis can be used to reduce current service contributions under the defined benefit component or to fund 
the employer contribution to a defined contribution component within the same pension plan. Based on that, and including the international and 
supplemental plans, the total employer pension funding contributions during 2020 amounted to $90 million ($103 million employer contribution 
net of $13 million used to fund employer contribution in defined contribution components of the same plans). Pension funding obligations for 
2021 are expected to be $88 million. 

Benefit Obligation and Plan Assets

These consolidated financial statements include all the assets and liabilities of all Corporation-sponsored plans. The amounts recorded in the 
statement of financial position are as follows: 

(Canadian dollars in millions)

2020

2019

2020

2019

2020

2019

Pension  
Benefits

Other Employee 
Future Benefits

Total

NON-CURRENT ASSETS

Pension assets

CURRENT LIABILITIES

$ 2,840

$ 2,064

$

-

$

-

$ 2,840

$ 2,064

Accounts payable and accrued liabilities

-

-

62

65

62

65

NON-CURRENT LIABILITIES 

Pension and other benefit liabilities 
Net benefit obligation (asset)

111

1,515
$ (1,325)

1,477
$ (587)

1,500
$ 1,562

1,453
$ 1,518

3,015
237

$

2,930
931

$

AIR CANADA  |  2020 ANNUAL REPORTThe current portion of the net benefit obligation represents an estimate of other employee future benefits claims to be paid during 2021. 

The following table presents financial information related to the changes in the pension and other post-employment benefits plans:

(Canadian dollars in millions)

CHANGE IN BENEFIT OBLIGATION

Benefit obligation at beginning of year
Acquisition of Aeroplan
Current service cost
Past service cost 
Interest cost
Employees’ contributions
Benefits paid
Remeasurements:

Experience loss (gain)
Loss (gain) from change in demographic assumptions
Loss (gain) from change in financial assumptions

Foreign exchange loss (gain)
Total benefit obligation

CHANGE IN PLAN ASSETS

Fair value of plan assets at beginning of year
Acquisition of Aeroplan
Return on plan assets, excluding amounts included in Net financing expense
Interest income
Employer contributions
Employees’ contributions
Benefits paid
Administrative expenses paid from plan assets
Foreign exchange gain (loss)
Total plan assets
(Surplus) deficit at end of year
Asset ceiling / additional minimum funding liability
Net benefit obligation (asset)

The actual return on plan assets was $3,248 million (2019 – $3,132 million). 

The pension benefit deficit of only those plans that are not fully funded is as follows:

(Canadian dollars in millions)

Domestic Registered Plans 
International plans
Supplementary plans

Pension  
Benefits

Other Employee  
Future Benefits

2020

2019

2020

2019

$ 21,931
-
275
46
664
66
(936)

(48)
(51)
1,774
(1)
23,720

23,424
-
2,537
711
90
66
(936)
(9)
4
25,887
(2,167)
842
$ (1,325)

$ 19,690
181
271
-
751
81
(880)

17
(189)
2,027
(18)
21,931

20,857
161
2,350
782
96
81
(880)
(9)
(14)
23,424
(1,493)
906
(587)

$

$

$

$

$

1,518
-
45
(3)
45
-
(42)

(56)
3
56
(4)
1,562

-
-
-
-
42
-
(42)
-
-
-
1,562
-
1,562

$

$

1,279
19
35
(1)
51
-
(48)

29
5
159
(10)
1,518

-
-
-
-
48
-
(48)
-
-
-
1,518
-
1,518

2020

2019

8
99
1,408
1,515

$

$

44
86
1,347
1,477

The weighted average duration of the defined benefit obligation is 14.4 years (2019 – 14.9 years).

112

AIR CANADA  |  2020 ANNUAL REPORTPension and Other Employee Future Benefit Expense

The Corporation has recorded net defined benefit pension and other employee future benefits expense as follows: 

(Canadian dollars in millions)

CONSOLIDATED STATEMENT OF OPERATIONS

Components of cost

Current service cost
Past service cost
Administrative and other expenses
Actuarial losses (gains), including foreign exchange
Total cost recognized in Wages, salaries and benefits
Total cost recognized in Special items (note 4)
Net financing expense relating to employee benefits
Total cost recognized in statement of operations

CONSOLIDATED OTHER COMPREHENSIVE (INCOME) LOSS

Remeasurements:

Experience loss (gain), including foreign exchange
Loss (gain) from change in demographic assumptions
Loss (gain) from change in financial assumptions
Return on plan assets 
Change in asset ceiling

Total cost (income) recognized in OCI

Pension  
Benefits

Other Employee  
Future Benefits

2020

2019

2020

2019

$

$
$
$
$

275
-
9
-
284
46
(18)
312

(53)
(51)
1,774
(2,660)
(93)
$ (1,083)

$

$
$
$
$

$

271
-
9
-
280
-
(12)
268

13
(189)
2,027
(2,363)
361
(151)

$

$
$
$
$

$

45
(6)
-
(7)
32
3
45
80

(48)
-
54
-
-
6

$

$
$
$
$

$

35
(1)
-
1
35
-
51
86

19
5
159
-
-
183

The funding of employee benefits as compared to the expense recorded in the consolidated statement of operations is summarized in the table 
below.

(Canadian dollars in millions)

2020

2019

NET DEFINED PENSION AND OTHER FUTURE EMPLOYEE BENEFITS EXPENSE  
RECORDED IN THE CONSOLIDATED STATEMENT OF OPERATIONS
Wages, salaries and benefits 
Special items
Net financing expense relating to employee benefit liabilities 

EMPLOYEE BENEFIT FUNDING BY AIR CANADA 
Pension benefits
Other employee benefits

Employee benefit funding less than expense

$

$

$

$
$

316
49
27
392

90
42
132
260

$

$

$

$
$

315
-
39
354

96
48
144
210

113

AIR CANADA  |  2020 ANNUAL REPORTComposition of Defined Benefit Pension Plan Assets 

Domestic Registered Plans
The composition of the Domestic Registered Plan assets and the target allocation are the following:

Bonds
Canadian equities
Foreign equities
Alternative investments

2020

65%
3%
7%
25%
100%

2019

71%
3%
7%
19%
100%

TARGET ALLOCATION

65%
3%
7%
25%
100%

For the Domestic Registered Plan assets, approximately 80% of assets as of December 31, 2020 have a quoted market price in an active market. 
Assets that do not have a quoted market price in an active market are mainly investments in privately held entities. The asset composition in the 
table represents the allocation of plan assets to each asset type. 

Included in plan assets, for determining the net benefit obligation for accounting purposes, are 17,646,765 (2019 – 17,646,765) shares of 
Air Canada which were issued to a trust in 2009 in connection with pension funding agreements reached with all of the Corporation’s Canadian-
based unions. The trust arrangement provides that proceeds of any sale of the trust shares will be retained and applied to reduce future pension 
solvency deficits, if any should materialize. With the Corporation’s Domestic Registered Plans now in a surplus position on a solvency basis, the 
accounting rules prevent the recognition of the value of the shares held in trust as part of the pension assets. The shares held in trust have a fair 
value of $402 million at December 31, 2020 (2019 – $856 million), however after giving effect to the asset ceiling, the recognized accounting value 
of the trust asset is nil.

For the Domestic Registered Plans, the investments conform to the Statement of Investment Policy and Objectives of the Air Canada Pension 
Funds. As permitted under the investment policy, the actual asset mix may deviate from the target allocation from time to time. The deviations at 
December 31, 2020 are within the limits established in the investment policy. The investment return objective is to achieve a total annualized rate 
of return that exceeds by a minimum of 1.0% before investment fees on average over the long term (i.e., 10 years) the total annualized return that 
could have been earned by passively managing the Liability Replicating Portfolio. The Liability Replicating Portfolio, which is referenced to widely 
used Canadian fixed income indices (FTSE TMX Canada), closely matches the characteristics of the pension liabilities.

Recognizing the importance of surplus risk management, Air Canada manages the Domestic Registered Plans in an effort to mitigate surplus risk 
(defined as the difference between asset value and pension liability value), which is considered to be the key risk to be minimized and monitored. 
In addition, the objective of the investment strategy is to invest the plan assets in a prudent and diversified manner to mitigate the risk of price 
fluctuation of asset classes and individual investments within those asset classes and to combine those asset classes and individual investments in 
an effort to reduce overall risk.

In addition to the broad asset allocation, as summarized in the asset allocation section above, the following policies apply to individual asset 
classes invested within the pension funds: 

•  Equities are required to be diversified among regions, industries and economic sectors. Limitations are placed on the overall allocation to any 

individual security.

•  Alternative investments are investments in non-publicly traded securities and in non-traditional asset classes. They may comprise, but are 
not limited to, investments in real estate, agriculture, timber, private equity, venture capital, infrastructure, emerging markets debt, high 
yield bonds and commodity futures. Alternative investments are required to be diversified by asset class, strategy, sector and geography.

•  Canadian bonds are oriented toward long-term investment grade securities rated “BBB” or higher. With the exception of Government of 
Canada securities or a province thereof or the U.S. Government, in which the plan may invest the entire fixed income allocation, these 
investments are required to be diversified among individual securities and sectors.

Derivatives are permitted provided that they are used for managing a particular risk (including interest rate risk related to pension liabilities) 
or to create exposures to given markets and currencies and that counterparties have a minimum credit rating of A. The Corporation manages 
interest rate risk related to its actuarial liabilities through a combination of financial instruments including, but not limited to, bonds, bond 
repurchase and reverse repurchase agreements, bond forwards, bond futures and interest rate swaps. As at December 31, 2020, approximately 
75% of Air Canada’s pension assets were invested in fixed income instruments to mitigate a significant portion of the interest rate (discount 
rate) risk. Counterparty credit risk associated with such financial instruments is mitigated by receiving collateral from counterparties based on 
collateralization agreements, as well as by monitoring the counterparties’ credit ratings and ensuring compliance with the investment policy. 
The fair value of these derivative instruments is included in the Bonds in the asset composition table and is not a significant component of the 
aggregate bond fair values of the portfolio.

114

AIR CANADA  |  2020 ANNUAL REPORTThe trusts for the supplemental plans are invested 50% in indexed equity investments, in accordance with their investment policies, with the 
remaining 50% held by the Canada Revenue Agency as a refundable tax, in accordance with tax legislation.

Risks

Through its defined benefit pension plans, the Corporation is exposed to a number of risks, the most significant of which are detailed below:

Asset risk
Asset risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market price. Asset risk 
comprises currency risk, credit risk, and other price risk. Currency risk is the risk that the fair value or future cash flows of a financial instrument 
will fluctuate because of changes in foreign exchange rates. This risk is mitigated through implementation of hedging strategies. Credit risk is the 
risk that one party to a financial instrument will cause a financial loss for the other party by failing to discharge an obligation. This risk is mitigated 
by receiving collateral from counterparties based on collateralization agreements and by monitoring the issuers’ credit risk. Other price risk is the 
risk the fair value or future cash flows of a financial instrument will fluctuate because of changes in market prices (other than those arising from 
currency risk), whether those changes are caused by factors specific to the individual financial instrument or its issuer, or factors affecting all 
similar financial instruments traded in the market. This risk is mitigated through proper diversification of plan assets.

Interest rate risk
Interest rate risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market interest 
rates. A decrease in corporate and/or government bond yields will increase plan liabilities, which will be partially offset by an increase in the 
value of the plans’ bond holdings. As at December 31, 2020, approximately 75% of Air Canada’s pension assets were invested in fixed income 
instruments to mitigate a significant portion of the interest rate risk (discount rate risk). 

Funding risk
Adverse changes in the value of plan assets or in interest rates, and therefore in the discount rate used to value liabilities, could have a significant 
impact on pension plan solvency valuations and future cash funding requirements. 

Life expectancy
The majority of the plans’ obligations are to provide benefits for the life of the member, so increases in life expectancy will result in an increase in 
the plans’ liabilities. 

Assumptions

Management is required to make significant estimates about actuarial and financial assumptions to determine the cost and related liabilities of the 
Corporation’s employee future benefits. 

Discount Rate
The discount rate used to determine the pension obligation was determined by reference to market interest rates on corporate bonds rated “AA” 
or better with cash flows that approximate the timing and amount of expected benefit payments.

Future Increases in Compensation
Estimates surrounding assumptions of future increases in compensation are based upon the current compensation policies, the Corporation’s long 
range-plans, labour and employment agreements and economic forecasts. 

Mortality Assumptions
In 2014, the Canadian Institute of Actuaries (“CIA”) published a report on Canadian Pensioners’ Mortality (“Report”). The Report contained 
Canadian pensioners’ mortality tables and improvement scales based on experience studies conducted by the CIA. The CIA’s conclusions were 
taken into account in selecting management’s best estimate mortality assumption used to calculate the projected benefit obligation as at 
December 31, 2020 and 2019.

115

AIR CANADA  |  2020 ANNUAL REPORTThe significant weighted average assumptions used to determine the Corporation’s accrued benefit obligations and cost are as follows:

Discount rate used to determine:
Net interest on the net defined benefit obligation for the  
year ended December 31
Service cost for the year ended December 31
Accrued benefit obligation as at December 31

Pension  
Benefits

Other Employee  
Future Benefits

2020

2019

2020

2019

3.13%

3.20%
2.59%

3.81%

3.93%
3.13%

3.13%

3.20%
2.59%

3.81%

3.93%
3.13%

Rate of future increases in compensation used to determine:
Accrued benefit cost and service cost for the year ended December 31
Accrued benefit obligation as at December 31

2.50%
2.50%

2.50%
2.50%

Not applicable Not applicable
Not applicable Not applicable

Sensitivity Analysis

Sensitivity analysis is based on changing one assumption while holding all other assumptions constant. In practice, this may be unlikely to occur, 
and changes in some of the assumptions may be correlated. When calculating the sensitivity of the defined benefit obligation to variations in 
significant actuarial assumptions, the same method (present value of the defined benefit obligation calculated with the projected unit credit 
method at the end of the reporting period) has been applied as for calculating the liability recognized in the consolidated statement of financial 
position.

Sensitivity analysis on 2020 pension expense and net financing expense relating to pension benefit liabilities, based on different actuarial 
assumptions with respect to discount rate is set out below. The effects on each pension plan of a change in an assumption are weighted 
proportionately to the total plan obligation to determine the total impact for each assumption presented. 

(Canadian dollars in millions)

Discount rate on obligation assumption 
Pension expense
Net financing expense relating to pension benefit liabilities

Increase (decrease) in pension obligation

0.25 Percentage Point

DECREASE

INCREASE

$

$

$

21
-
21

$

$

(20)
5
(15)

851

$ (822)

The increase (decrease) in the pension obligation for a 0.25 percentage point change in the discount rate relates to the gross amount of the 
pension liabilities and is before the impact of any change in plan assets. As at December 31, 2020, approximately 75% of Air Canada’s pension 
assets were invested in fixed income instruments to mitigate a significant portion of the interest rate (discount rate) risk.

An increase of one year in life expectancy would increase the pension benefit obligation by $558 million.

Assumed health care cost trend rates impact the amounts reported for the health care plans. A 5% annual rate of increase in the per capita cost of 
covered health care benefits was assumed for 2020 (2019 – 5.25%). The rate is assumed to decrease gradually to 4.5% by 2023 (2019 – assumed 
to decrease gradually to 5% by 2020). A one percentage point increase in assumed health care trend rates would have increased the total of 
current service and interest costs by $6 million and the obligation by $81 million. A one percentage point decrease in assumed health care trend 
rates would have decreased the total of current service and interest costs by $5 million and the obligation by $80 million.

A 0.25 percentage point decrease in discount rate for other employee future benefits would have increased the total of current and interest costs 
by less than $1 million and the obligation by $65 million. A 0.25 percentage point increase in discount rate would have decreased the total of 
current and interest costs by less than $1 million and the obligation by $61 million.

116

AIR CANADA  |  2020 ANNUAL REPORTDefined Contribution Pension Plans

Certain of the Corporation’s management, administrative and unionized employees participate in a defined contribution pension plan, a defined 
contribution component of a plan which also includes a defined benefit component or a multi-employer plan which are accounted for as defined 
contribution plans. The Corporation contributes an amount expressed as a percentage of employees’ contributions with such percentage 
varying by group and for some groups, based on the number of years of service. As permitted by legislation and applicable plan rules, surplus in 
the defined benefit component can be used to cover the employer contributions in the defined contribution component of such plan. As such, 
$13 million of surplus in the defined benefit components of the Domestic Registered Plans was used to cover the employer contributions in the 
defined contribution components during 2020 (2019 – $13 million).

The Corporation’s expense for these pension plans amounted to $33 million for the year ended December 31, 2020 (2019 – $40 million). Taking 
into account available surplus in the defined benefit components of applicable plans which may be expected to be used, expected total employer 
contributions for 2021 are $17 million.

117

AIR CANADA  |  2020 ANNUAL REPORT11.

Provisions for Other Liabilities

The following table provides a continuity schedule of all recorded provisions. Refer to Note 18 for additional information on Litigation provisions. 
Current provisions are recorded in Accounts payable and accrued liabilities.

(Canadian dollars in millions)

At December 31, 2019

Current
Non-current

Provisions arising during the year
Amounts utilized
Changes in estimated costs
Accretion expense
Foreign exchange gain
At December 31, 2020

Current
Non-current

MAINTENANCE(a)

ASSET  
RETIREMENT(b)

LITIGATION

TOTAL  
PROVISIONS

$

$
$

162
1,240
1,402
173
(182)
(26)
18
(32)
$ 1,353
313
$
1,040
$ 1,353

$

$
$

$
$

$

-
33
33
-
-
1
1
-
35
-
35
35

$

$
$

$
$

$

34
-
34
11
(4)
(3)
-
-
38
38
-
38

$

$
$

$
$

$

196
1,273
1,469
184
(186)
(28)
19
(32)
1,426
351
1,075
1,426

(a)  Maintenance provisions relate to the provision for the costs to meet the contractual return conditions on aircraft under operating leases. 

The provision relates to leases with expiry dates ranging from 2021 to 2035 with the average remaining lease term of approximately 3 years. 
The maintenance provisions take into account current costs of maintenance events, estimates of inflation surrounding these costs as well 
as assumptions surrounding utilization of the related aircraft. Assuming the aggregate cost for return conditions increases by 5%, holding 
all other factors constant, there would be a cumulative balance sheet adjustment to increase the provision by $51 million at December 31, 
2020 and an increase to maintenance expense in 2021 of approximately $7 million. Expected future cash flows to settle the obligation 
are discounted. If the discount rates were to increase by 1%, holding all other factors constant, there would be a cumulative balance sheet 
adjustment to decrease the provision by $23 million at December 31, 2020. An equivalent but opposite movement in the discount rate would 
result in a similar impact in the opposite direction.

In 2020 and as a result of updated cost estimates in preparation for returning certain aircraft to lessors upon lease expiry, a favorable 
adjustment to Aircraft maintenance expense of $76 million was recorded primarily related to Airbus A320 and regional aircraft. These aircraft 
leases are expiring in accordance with their terms and are not part of the accelerated retirements discussed in Note 4. The cost to meet 
contractual return conditions on upcoming lease returns has been favorably impacted due to reduced flying since the last maintenance event 
and projected to the lease expiry dates as a result of the COVID-19 pandemic.  

(b)  Under the terms of certain land and facilities leases, the Corporation has an obligation to restore the land to vacant condition at the end of 

the lease and to rectify any environmental damage for which it is responsible. The related leases expire over terms ranging from 2021 to 2078. 
These provisions are based on numerous assumptions including the overall cost of decommissioning and remediation and the selection of 
alternative decommissioning and remediation approaches. The non-current provision is recorded in Other long-term liabilities.

118

AIR CANADA  |  2020 ANNUAL REPORT 
12.

Income Taxes

Income Tax Recovery (Expense)

Income tax recorded in the consolidated statement of operations is presented below.

(Canadian dollars in millions)

Current income tax recovery (expense)
Deferred income tax recovery (expense)
Income tax recovery (expense)

2020

2019

$

$

42
164
206

$

(72)
(227)
$ (299)

The income tax recovery (expense) differs from the amount that would have resulted from applying the statutory income tax rate to income 
before income tax expense as follows:

(Canadian dollars in millions)

2020

2019

(Loss) income before income taxes
Statutory income tax rate based on combined federal and provincial rates
Income tax recovery (expense) based on statutory tax rates
Effects of:

Non-taxable portion of capital gains
Recognition of (unrecognized) deferred income tax assets
Non-deductible items
Tax rate changes on deferred income taxes
Unrecognized deferred income tax liability on outside basis difference
Other

Income tax recovery (expense)

$(4,853)
26.54%
1,288

20
(1,018)
(82)
-
-
(2)
206

$

$ 1,775
26.73%
(474)

32
37
(24)
(5)
126
9
$ (299)

The applicable statutory tax rate is 26.54% (2019 – 26.73%). The Corporation’s applicable tax rate is the Canadian combined tax rate applicable 
in the jurisdiction in which the Corporation operates. The income tax recovery (expense) in the consolidated statement of operations differs from 
the amount that would have resulted from applying the statutory income tax rate to the (loss) income before income taxes in the consolidated 
statement of operations primarily due to not recognizing all deferred income tax assets.

Income tax recorded in the consolidated statement of comprehensive income is presented below.

(Canadian dollars in millions)

Remeasurements on employee benefit liabilities 

- current income tax (expense) recovery
- deferred income tax (expense) recovery

Remeasurements on equity investments

 - deferred income tax (expense) recovery

Income tax (expense) recovery

2020

2019

$

(33)
(279)

4
$ (308)

$

$

-
10

(4)
6

119

AIR CANADA  |  2020 ANNUAL REPORTThe income tax differs from the amount that would have resulted from applying the statutory income tax rate to other comprehensive income 
before income tax expense as follows:

(Canadian dollars in millions)

Other comprehensive income (loss) before income taxes
Statutory income tax rate based on combined federal and provincial rates
Income tax (expense) recovery based on statutory tax rates

Non-deductible portion of capital loss
Unrecognized deferred income tax assets
Tax rate changes on deferred income taxes
Other

Income tax (expense) recovery

Deferred Income Tax

2020

2019

$ 1,009
26.54%
(268)
(9)
(28)
1
(4)
$ (308)

$
(3)
26.73%
1
-
-
5
-
6

$

Deferred income tax assets are recognized only to the extent that it is probable that future taxable income will be available to realize them. In 
making this assessment, consideration is given to available positive and negative evidence and relevant assumptions, including, historical financial 
results, and expectations relating to future taxable income, the overall business environment, and industry-wide trends.

As a result of the COVID-19 pandemic, there is considerable negative evidence relating to losses incurred in the current year and uncertainty exists 
as to when conditions will improve. Such negative evidence currently outweighs the positive historical evidence and, accordingly, net deferred tax 
assets are not being recognized, commencing from the second quarter of 2020. The future tax deductions underlying the unrecognized deferred 
income tax assets of $1,114 million remain available for use in the future to reduce taxable income. The deferred income tax expense recorded in 
Other comprehensive income (loss) related to remeasurements on employee benefit liabilities is offset by a deferred income tax recovery which 
was recorded through the statement of operations. As such, a deferred income tax recovery of $164 million was recorded for the year, which is 
partially offsetting the deferred income tax expense of $275 million recorded in Other comprehensive income (loss).  

Deferred tax assets and liabilities of $25 million are recorded net as a noncurrent deferred income tax asset and deferred tax liabilities of 
$75 million are recorded as a noncurrent deferred income tax liability on the consolidated statement of financial position. Certain intangible 
assets with nominal tax cost and a carrying value of $275 million have indefinite lives and accordingly, the associated deferred income tax liability 
of $73 million (2019 – $73 million) is not expected to reverse until the assets are disposed of, become impaired or amortizable and as a result is 
included as part of the noncurrent deferred income tax liability.

120

AIR CANADA  |  2020 ANNUAL REPORTThe significant components of deferred income tax assets and liabilities were as follows:

(Canadian dollars in millions)

2020

2019

DEFERRED INCOME TAX ASSETS

Non-capital losses
Post-employment obligations – other employee future benefits
Accounting provisions not currently deductible for tax
Investment tax credits and recoverable taxes
Lease liabilities
Maintenance provisions
Other

DEFERRED INCOME TAX LIABILITIES

Post-employment obligations – pension
Property, equipment, technology-based and other intangible assets
Indefinite-lived intangible assets
Other

Net recognized deferred income tax (liabilities) assets

BALANCE SHEET PRESENTATION

Deferred income tax assets
Deferred income tax liabilities
Net recognized deferred income tax (liabilities) assets

$ 1,126
-
9
-
1,110
215
-
2,460

(353)
(2,023)
(73)
(61)
(2,510)
(50)

25
(75)
(50)

$

$

$

$

$

48
402
85
22
1,092
372
197
2,218

(154)
(1,930)
(73)
-
(2,157)
61

134
(73)
61

121

AIR CANADA  |  2020 ANNUAL REPORTThe following table presents the variation of the components of deferred income tax balances:

(Canadian dollars in millions)

Non-capital losses
Post-employment obligations – other employee future benefits
Accounting provisions not currently deductible for tax
Investment tax credits and recoverable taxes
Lease liabilities
Maintenance provisions
Other deferred tax assets
Post-employment obligations – pension
Property, equipment, technology-based  
and other intangible assets
Indefinite-lived intangible assets
Other deferred tax liabilities
Total recognized deferred income tax assets (liabilities)

JANUARY 1,  
2020

2020 INCOME 
STATEMENT 
MOVEMENT

2020 OCI  
MOVEMENT

DECEMBER 31,  
2020

$

48
402
85
22
1,092
372
197
(154)

(1,930)
(73)
-
61

$

$

$

1,078
(382)
(76)
(22)
18
(157)
(201)
60

(93)
-
(61)
164

$

-
(20)
-
-
-
-
4
(259)

-
-
-
$ (275)

$

1,126
-
9
-
1,110
215
-
(353)

(2,023)
(73)
(61)
(50)

$

(Canadian dollars in millions)

Non-capital losses
Post-employment obligations –other employee future benefits
Accounting provisions not currently deductible for tax
Investment tax credits and recoverable taxes
Lease liabilities
Maintenance provisions
Other deferred tax assets
Post-employment obligations – pension
Property, equipment, technology-based and  
other intangible assets
Indefinite-lived intangible assets
Other deferred tax liabilities
Total recognized deferred income tax assets (liabilities)

JANUARY 1,  
2019

2019 INCOME 
STATEMENT 
MOVEMENT

2019 OCI 
MOVEMENT

AEROPLAN 
ACQUISITION

DECEMBER 31,  
2019

$

353
342
67
37
1,125
386
-
(171)

(1,791)
(49)
(37)
262

$

$ (305)
6
12
(15)
(42)
(14)
228
51

(185)
-
37
$ (227)

$

$

-
49
-
-
-
-
(4)
(39)

-
-
-
6

$

$

-
5
6
-
9
-
(27)
5

46
(24)
-
20

$

48
402
85
22
1,092
372
197
(154)

(1,930)
(73)
-
61

$

At December 31, 2020, the Corporation has deductible temporary differences of an operating and a capital nature for which no deferred income 
tax asset has been recognized at this time as the ability to utilize these tax attributes is limited to future taxable income and capital gains. Net 
capital losses do not have an expiry date.

122

AIR CANADA  |  2020 ANNUAL REPORTThe following are the temporary differences and tax loss carryforwards for which no deferred income tax assets could be recognized:

(Canadian dollars in millions)

2020

2019

Recognized non-capital losses carryforwards
Lease liabilities
Maintenance provisions
Less: Property, equipment, technology-based and other intangible assets
Less: Post-employment obligations – pension
Less: Other deferred tax liabilities
Total recognized net temporary differences
Unrecognized non-capital losses carryforwards
Post-employment obligations - other employee future benefits
Accounting provisions not currently deductible for tax
Maintenance provision
Deferred revenue
Unrecognized net capital losses carryforwards
Unrealized foreign exchange (gains) losses
Unrealized net capital gain on investment
Other
Total unrecognized net temporary differences
Deferred income tax rate based on combined federal and provincial rates

Unrecognized recoverable taxes
Total unrecognized net deferred income tax assets

The following are the Federal non-capital tax losses expiry dates:

(Canadian dollars in millions)

2030
2031
2032
2033
2034
2036
2037
2038
2040
Non-capital losses carryforwards

Cash income taxes paid in 2020 by the Corporation were $8 million (2019 – $62 million). 

-
-
-
-
-
-
-
-
-
-
-
-
91
101
(14)
-
$
178
26.54%
47
-
47

$

$ 4,255
4,168
811
(7,840)
(1,333)
(61)
-
30
1,562
323
542
1,461
154
(18)
-
8
$ 4,062
26.51%
1,077
37
$ 1,114

TAX LOSSES

$

11
6
2
1
3
3
2
2
4,178
$ 4,208

123

AIR CANADA  |  2020 ANNUAL REPORT13. 

Share Capital

At January 1, 2019

Shares issued on the exercise of stock options
Shares purchased and cancelled under issuer bid

At December 31, 2019

Shares issued on the exercise of stock options
Shares issued on settlement of performance share units
Shares issued in public offering
Shares purchased and cancelled under issuer bid

At December 31, 2020

The issued and outstanding shares of Air Canada, along with the potential shares, were as follows:

ISSUED AND OUTSTANDING
Class A variable voting shares
Class B voting shares
Total issued and outstanding

POTENTIAL SHARES
Convertible notes
Stock options
Total outstanding and potentially issuable shares

NUMBER OF SHARES

VALUE

(Canadian dollars in millions)

270,729,911
2,069,354
(8,982,687)
263,816,578
285,138
241,172
70,840,000
(3,010,600)
332,172,288

$

$

$

798
14
(27)
785
2
4
1,367
(8)
2,150

2020

2019

111,926,060
220,246,228
332,172,288

126,664,740
137,151,838
263,816,578

Note 9
Note 14

48,687,441
5,903,174
386,762,903

-
4,890,095
268,706,673

An additional 2,587,000 shares were issued in January 2021 in connection with the underwriters’ exercise of an over-allotment option as described 
below under Share Offering.

Shares

As at December 31, 2020, the shares issuable by Air Canada consist of an unlimited number of Class A Variable Voting Shares (“Variable Voting 
Shares”) and an unlimited number of Class B Voting Shares (“Voting Shares”). The two classes of shares have equivalent rights as shareholders 
except for voting rights.

Variable Voting Shares may only be held, beneficially owned or controlled, directly or indirectly, by persons who are not Canadians (within the 
meaning of the Canada Transportation Act). An issued and outstanding Variable Voting Share is converted into one Voting Share automatically 
and without any further act of Air Canada or the holder, if such Variable Voting Share becomes held, beneficially owned and controlled, directly or 
indirectly, otherwise than by way of security only, by a Canadian, as defined in the Canada Transportation Act. 

Voting Shares may only be held, beneficially owned and controlled, directly or indirectly, by Canadians. An issued and outstanding Voting Share 
is converted into one Variable Voting Share automatically and without any further act of Air Canada or the holder, if such Voting Share becomes 
held, beneficially owned or controlled, directly or indirectly, otherwise than by way of security only, by a person who is not a Canadian. 

Air Canada’s articles provide that holders of Variable Voting Shares are entitled to one vote per share unless (i) the number of Variable Voting 
Shares outstanding, as a percentage of the total number of voting shares of Air Canada exceeds 49% or (ii) the total number of votes cast by 
or on behalf of holders of Variable Voting Shares at any meeting exceeds 49% of the total number of votes that may be cast at such meeting. If 
either of the above noted thresholds would otherwise be surpassed at any time, the vote attached to each Variable Voting Share will decrease 
proportionately such that (i) the Variable Voting Shares as a class do not carry more than 49% of the aggregate votes attached to all issued and 
outstanding Voting Shares of Air Canada and (ii) the total number of votes cast by or on behalf of holders of Variable Voting Shares at any meeting 

124

AIR CANADA  |  2020 ANNUAL REPORTdo not exceed 49% of the votes that may be cast at such meeting. Air Canada’s articles also provide for the automatic reduction of the voting 
rights attached to Variable Voting Shares in the event any of the following limits are exceeded. In such event, the votes attributable to Variable 
Voting Shares will be affected as follows:

•  first, if required, a reduction of the voting rights of any single non-Canadian holder (including a single non-Canadian holder authorized to 
provide an air service) carrying more than 25% of the votes to ensure that such non-Canadian holder never carries more than 25% of the 
votes which holders of  Voting Shares cast at any meeting of shareholders;

•  second, if required and after giving effect to the first proration set out above, a further proportional reduction of the voting rights of all non-
Canadian holders authorized to provide an air service to ensure that such non-Canadian holders authorized to provide an air service, in the 
aggregate, never carry more than 25% of the votes which holders of Voting Shares cast at any meeting of shareholders; and

•  third, if required and after giving effect to the first two prorations set out above, a proportional  reduction of the voting rights for all non-
Canadian holders as a class to ensure that non-Canadians never carry, in aggregate, more than 49% of the votes which holders of Voting 
Shares cast at any meeting of shareholders.

Shareholder Rights Plan

Under the terms of the shareholder rights plan agreement (the “Rights Plan”), effective until the day after Air Canada’s 2023 annual meeting 
of shareholders, one right (a “Right”) is issued with respect to each share of Air Canada issued and outstanding. These Rights would become 
exercisable only when a person, including any party related to it, acquires or announces its intention to acquire 20% or more of the outstanding 
shares of Air Canada calculated on a combined basis, without complying with the “Permitted Bid” provisions of the Rights Plan or, in certain 
cases, without the approval of the Board. Until such time, the Rights are not separable from the shares, are not exercisable and no separate rights 
certificates are issued. To qualify as a “Permitted Bid” under the Rights Plan, a bid must, among other things: (i) be made to all holders of shares, 
(ii) remain open for a period of not less than 105 days (or such shorter minimum period determined in accordance with National Instrument 
62-104 - Take-Over Bids and Issuer Bids (“NI 62-104”), (iii) provide that no shares shall be taken up unless more than 50% of the then outstanding 
shares, other than the shares held by the person pursuing the acquisition and parties related to it, have been tendered and not withdrawn, and (iv) 
provide that if such 50% condition is satisfied, the bid will be extended for at least 10 days to allow other shareholders to tender.

Following the occurrence of an event which triggers the right to exercise the Rights and subject to the terms and conditions of the Rights Plan, 
each Right would entitle the holders thereof, other than the acquiring person or any related persons, to exercise their Rights and purchase from 
Air Canada two hundred dollars’ worth of shares for one hundred dollars (i.e., at a 50% discount to the market price at that time). Upon such 
exercise, holders of rights beneficially owned and controlled by Qualified Canadians would receive Class B Voting Shares and holders of rights 
beneficially owned or controlled by persons who are not Qualified Canadians would receive Class A Variable Voting Shares.

Issuer Bid

In response to the COVID-19 pandemic, in early March 2020 Air Canada suspended share purchases under its normal course issuer bid. 
Air Canada’s normal course issuer bid expired in May 2020 and Air Canada did not renew it.

Prior to suspending purchases under its normal course issuer bid, in the first quarter of 2020, the Corporation purchased, for cancellation, a total 
of 2,910,800 shares at an average cost of $43.76 per share for aggregate consideration of $127 million. The excess of the cost over the average 
book value of $119 million was charged to Retained earnings. 

In 2019, the Corporation purchased, for cancellation, 9,082,487 shares at an average cost of $41.64 per share for aggregate consideration of 
$378 million. The excess of the cost over the average book value of $351 million was charged to Retained earnings.

Share Offering

In June 2020, Air Canada completed an underwritten public offering of 35,420,000 shares at a price of $16.25 per share, for aggregate gross 
proceeds of $576 million, which includes the exercise in full by the underwriters of their over-allotment option to purchase up to 4,620,000 shares 
for gross proceeds of $75 million. After deduction of the underwriters’ fees and expenses of the offering, net proceeds were $552 million.

In December 2020, Air Canada completed an underwritten public offering of 35,420,000 shares at a price of $24.00 per share, for aggregate 
proceeds of $850 million. After deduction of the underwriters’ fees and expenses of the offering, net proceeds were $815 million. Air Canada 
granted the underwriters an option to purchase up to an additional 15% of the shares in the offering, exercisable in whole or in part at any 
time until 30 days after closing of the offering on December 30, 2020. On January 18, 2021, the Corporation announced that the underwriters 
exercised their over-allotment option to purchase an additional 2,587,000 shares for gross proceeds of $62 million. 

125

AIR CANADA  |  2020 ANNUAL REPORT14.

Share-Based Compensation

Air Canada Long-Term Incentive Plan

Certain of the Corporation’s employees participate in the Air Canada Long-term Incentive Plan (the “Long-term Incentive Plan”). The Long-term 
Incentive Plan provides for the grant of stock options, performance share units and restricted share units to senior management and officers of 
Air Canada. With respect to the stock options, 19,381,792 shares were initially authorized for issuance under the Long-term Incentive Plan of 
which 6,803,772 remain available for future issuance. The outstanding performance share units and restricted share units will generally not result 
in the issuance of new shares as these share units will be redeemed for shares purchased on the secondary market (and not issued from treasury) 
and/or equivalent cash, at the discretion of the Corporation.

Stock Options

The options to purchase shares granted under the Long-term Incentive Plan have a maximum term of up to 10 years and an exercise price based 
on the fair market value of the shares at the time of the grant of the options. Fifty per cent of options are time-based and vest over four years. The 
remaining options vest based upon performance conditions, which are based on operating margin (operating income over operating revenues) 
targets established by the Air Canada Board over the same time period. Each option entitles the employee to purchase one share at the stated 
exercise price.

The number of Air Canada stock options granted to employees, the related compensation expense recorded and the assumptions used to 
determine stock-based compensation expense, using the Black-Scholes option valuation model are as follows:

Compensation expense ($ millions)
Number of stock options granted to Air Canada employees
Weighted average fair value per option granted ($)
Aggregated fair value of options granted ($ millions)
Weighted average assumptions:

Share price
Risk-free interest rate
Expected volatility
Dividend yield
Expected option life (years)

2020

2019

$

$
$

16
1,428,322
8.95
13

31.08
$
0.22%-0.62%
33.35%
0%
5.25

$

$
$

$

13
1,075,182
10.75
12

33.29
1.36%-1.71%
35.0%
0%
5.25

Expected volatility was determined at the time of grant using the share price on a historical basis. It reflects the assumption that the historical 
volatility is indicative of future trends, which may not necessarily be the actual outcome. 

A summary of the Long-term Incentive Plan option activity is as follows:

2020

2019

OPTIONS

4,890,095
1,428,322
(285,138)
-
(130,105)
5,903,174
2,414,643

WEIGHTED  
AVERAGE EXERCISE 
PRICE/SHARE

$ 18.80
31.08
8.78
-
28.66
$ 22.06
$ 13.05

OPTIONS

6,014,464
1,075,182
(2,069,354)
-
(130,197)
4,890,095
1,550,930

WEIGHTED  
AVERAGE EXERCISE 
PRICE/SHARE

$ 11.40
33.29
4.60
-
22.48
$ 18.80
$ 11.02

Beginning of year
Granted
Exercised
Expired or cancelled
Forfeited
Outstanding options, end of year
Options exercisable, end of year

126

AIR CANADA  |  2020 ANNUAL REPORTThe weighted average share price on the date of exercise for options exercised in 2020 was $26.22 (2019 – $43.51).

2020 Outstanding Options

2020 Exercisable Options

RANGE OF 
EXERCISE PRICES

$5.35 – $5.39
$12.64
$9.23 – $9.61
$12.83 – $26.40
$22.53 – $27.75
$33.11 – $43.22
$15.35 – $32.42

NUMBER OF 
OPTIONS 
OUTSTANDING

WEIGHTED 
AVERAGE 
REMAINING LIFE 
(YEARS)

WEIGHTED 
AVERAGE 
EXERCISE  
PRICE/SHARE

EXPIRY DATES

2021
2022
2023
2027
2028
2029
2030

347,188
327,827
988,974
859,261
983,085
1,007,192
1,389,647
5,903,174

1
2
3
7
8
9
10

$

5.39
12.64
9.27
14.40
26.46
33.27
31.04
$ 22.06

NUMBER OF 
EXERCISABLE 
OPTIONS

347,188
327,827
988,974
305,801
241,947
125,906
77,000
2,414,643

WEIGHTED 
AVERAGE 
EXERCISE  
PRICE/SHARE

$

5.39
12.64
9.27
14.25
26.46
33.27
18.02
$ 13.05

2019 Outstanding Options

2019 Exercisable Options

RANGE OF 
EXERCISE PRICES

$3.02 – $3.04 
$5.35 – $5.39
$12.64
$9.23 – $9.61
$12.83 – $26.40
$22.53 – $27.75
    $33.11 – $43.22

NUMBER OF 
OPTIONS 
OUTSTANDING

WEIGHTED 
AVERAGE 
REMAINING LIFE 
(YEARS)

WEIGHTED 
AVERAGE 
EXERCISE 
 PRICE/SHARE

EXPIRY DATES

2020
2021
2022
2023
2027
2028
2029

67,035
368,705
404,843
1,096,332
893,788
1,016,939
1,042,453
4,890,095

1
2
3
4
8
9
10

$

$

3.04
5.39
12.64
9.26
14.38
26.47
33.29
18.80

NUMBER OF 
EXERCISABLE 
OPTIONS

67,035
368,705
404,843
370,897
214,285
125,165
-
1,550,930

WEIGHTED 
AVERAGE 
EXERCISE  
PRICE/SHARE

$

$

3.04
5.39
12.64
9.26
14.38
26.47
-
11.02

127

AIR CANADA  |  2020 ANNUAL REPORTPerformance and Restricted Share Units

The Long-term Incentive Plan also includes performance share units (“PSUs”) and restricted share units (“RSUs”). The vesting of PSUs is based on 
the Corporation achieving its cumulative annual earnings target over a three-year period, while RSUs will vest after three years from their date of 
grant. The PSUs and RSUs granted may only be redeemed for Air Canada shares purchased on the secondary market and/or equivalent cash at the 
discretion of the Board of Directors. 

The compensation expense (credit) related to PSUs and RSUs in 2020 was $(23) million (2019 – $50 million). The compensation credit in 2020 
reflected the decrease in share price during 2020 and the resulting decrease to the compensation liability.

A summary of the Long-term Incentive Plan share unit activity is as follows:

Beginning of year
Granted
Settled
Forfeited
Outstanding share units, end of year

2020

2019

2,085,811
1,124,146
(724,539)
(111,412)
2,374,006

2,500,764
643,186
(984,087)
(74,052)
2,085,811

Refer to Note 17 for a description of derivative instruments used by the Corporation to mitigate the cash flow exposure to the PSUs and RSUs 
granted.

Employee Share Purchase Plan

Eligible employees can participate in the employee share purchase plan under which employees can invest between 2% and 10% of their base 
salary for the purchase of shares on the secondary market. The Corporation’s matching of employee contributions was suspended effective May 
1, 2020. For 2020 contributions made between January 1 and April 30, Air Canada will match 33.33% of the contributions made by employees. 
During 2020, the Corporation recorded compensation expense of $5 million (2019 – $13 million) related to the Employee Share Purchase Plan. 

128

AIR CANADA  |  2020 ANNUAL REPORT15. 

Earnings (Loss) per Share

The following table outlines the calculation of basic and diluted earnings (loss) per share:

(in millions, except per share amounts)

NUMERATOR:

Net income (loss)

Effect of assumed conversion of convertible notes
Remove anti-dilutive impact

Adjusted numerator for diluted earnings (loss) per share

DENOMINATOR:

Weighted-average shares

Effect of potential dilutive securities:

Stock options
Convertible notes

Total potential dilutive securities
Remove anti-dilutive impact

Adjusted denominator for diluted earnings (loss) per share
Basic earnings (loss) per share
Diluted earnings (loss) per share

2020

2019

$ (4,647)
216
(216)
$ (4,647)

282

1
28
29
(29)
282
$ (16.47)
$ (16.47)

$

$

$
$

1,476
-
-
1,476

268

4
-
4
-
272
5.51
5.44

The calculation of earnings per share is based on whole dollars and not on rounded millions. As a result, the above amounts may not be 
recalculated to the per share amount disclosed above.

Excluded from the 2020 calculation of diluted earnings per share were 2,817,000 (2019 – 178,000) outstanding options where the options’ 
exercise prices were greater than the average market price of the shares for the year.

129

AIR CANADA  |  2020 ANNUAL REPORT16.

Commitments

Capital Commitments and Leases

Capital commitments consist of the future firm aircraft deliveries and commitments related to acquisition of other property and equipment. 
The estimated aggregate cost of aircraft is based on delivery prices that include estimated escalation and, where applicable, deferred price 
delivery payment interest calculated based on the 90-day U.S. LIBOR rate at December 31, 2020. U.S. dollar amounts are converted using the 
December 31, 2020 closing rate of CDN$1.2725. Minimum future commitments under these contractual arrangements are shown below.

(Canadian dollars in millions) 

Capital commitments

2021 

969

$

2022

961

2023

410

2024

204

$

$

$

2025

THEREAFTER

TOTAL

$

-

$

-

$

2,544

The Corporation leases and subleases certain aircraft and spare engines to its regional carriers which are charged back to Air Canada through their 
respective CPAs. These are reported net on the consolidated statement of operations. The leases and subleases relate to 10 De Havilland Q400 
aircraft, 22 Mitsubishi CRJ-200 aircraft, 20 Mitsubishi CRJ-705/900 aircraft, 25 Embraer 175 aircraft, and 15 spare engines. The lease and sublease 
revenue and expense related to these aircraft and engines each amount to $183 million in 2020 (2019 – $181 million).  

Other Contractual Commitments 

The future minimum non-cancellable commitment for the next 12 months under the capacity purchase agreements is approximately $921 million. 

130

AIR CANADA  |  2020 ANNUAL REPORT17.

Financial Instruments and Risk Management

Summary of Financial Instruments 

(Canadian dollars in millions)

FINANCIAL ASSETS

Cash and cash equivalents
Short–term investments
Restricted cash
Accounts receivable
Investments, deposits and other assets

Long-term investments
Equity investment in Chorus
Restricted cash
Aircraft related and other deposits

Derivative instruments

Share forward contracts
Foreign exchange derivatives

FINANCIAL LIABILITIES

Accounts payable
Foreign exchange derivatives
Embedded derivative on convertible notes
Current portion of long–term debt and lease liabilities
Long–term debt and lease liabilities

Carrying Amounts

DECEMBER 31, 2020

Financial instruments classification

FAIR VALUE 
THROUGH 
PROFIT AND 
LOSS

FAIR VALUE 
THROUGH 
OCI

ASSETS AT 
AMORTIZED 
COST

LIABILITIES 
AT 
AMORTIZED 
COST

TOTAL

DECEMBER 31, 
2019

$ 3,658
3,843
106
-

512
-
87
-

20
-
$ 8,226

$

-
591
534
-
-
$ 1,125

$

$

$

$

-
-
-
-

-
58
-
-

-
-
58

-
-
-
-
-
-

$

$

$

$

-
-
-
644

-
-
-
90

-
-
734

-
-
-
-
-
-

$

$

-
-
-
-

-
-
-
-

-
-
-

$ 3,658
3,843
106
644

$ 2,090
3,799
157
926

512
58
87
90

512
126
102
113

20
-
$ 9,018

45
3
$ 7,873

$

1,775
-
-
1,788
11,201
$ 14,764

$

1,775
591
534
1,788
11,201
$ 15,889

$ 2,240
117
-
1,218
8,024
$ 11,599

Summary of Gain (Loss) on Financial Instruments Recorded at Fair Value

(Canadian dollars in millions)

Share forward contracts
Embedded derivative on convertible notes
Gain (loss) on financial instruments recorded at fair value

Note 9

2020

2019

$

(28)
(214)
$ (242)

$

$

23
-
23

131

AIR CANADA  |  2020 ANNUAL REPORTRisk Management

Under its risk management policy, the Corporation manages 
its market risk through the use of various financial derivative 
instruments. The Corporation uses these instruments solely for risk 
management purposes, not for generating trading profit. As such, 
any change in cash flows associated with derivative instruments is 
designed to be an economic hedge and offset by changes in cash 
flows of the relevant risk being hedged.

The fair values of derivative instruments represent the amount 
of the consideration that could be exchanged in an arm’s length 
transaction between willing parties who are under no compulsion 
to act. The fair value of these derivatives is determined using 
prices in active markets, where available. When no such market 
is available, valuation techniques such as discounted cash flow 
analysis are applied. The valuation technique incorporates all 
factors that would be considered in setting a price, including 
the Corporation’s own credit risk as well as the credit risk of the 
counterparty. 

Liquidity Risk
The Corporation manages its liquidity needs through a variety of 
strategies including by seeking to sustain and improve cash from 
operations, sourcing committed financing for new and existing 
aircraft, and through other financing activities.

Liquidity needs are primarily related to meeting obligations 
associated with financial liabilities, capital commitments, ongoing 
operations, contractual and other obligations. The Corporation 
monitors and manages liquidity risk by preparing rolling cash 
flow forecasts for a minimum period of at least 12 months after 
each reporting period, monitoring the condition and value of 
assets available to be used as well as those assets being used as 
security in financing arrangements, seeking flexibility in financing 
arrangements, and establishing programs to monitor and maintain 
compliance with terms of financing agreements. At December 31, 
2020, unrestricted liquidity was $8,013 million comprised of Cash 
and cash equivalents, Short-term investments, and Long-term 
investments.

Cash and cash equivalents include $667 million pertaining to 
investments with original maturities of three months or less at 
December 31, 2020 ($381 million as at December 31, 2019).

In response to the COVID-19 pandemic, Air Canada has taken the 
following actions to support its liquidity position:

•  As described in Notes 9, 13, and 22, completed financing 

transactions raising a total of $6.8 billion of liquidity since 
March 2020.  

•  Significantly reduced capacity and its workforce since March 
2020 when compared to the same period of 2019. The airline 
continues to proactively adjust capacity as required. 

•  In addition to the projected cost savings associated with 

capacity reductions, including workforce reductions and other 
programs, Air Canada has initiated a company-wide cost 
reduction and capital deferral and reduction program.

132

•  Suspended purchases under its share repurchase program in 
early March 2020 and did not renew its issuer bid upon its 
expiry in May 2020

A maturity analysis of the Corporation’s principal and interest 
repayment requirements on long-term debt and lease liabilities is 
set out in Note 9, and fixed operating commitments and capital 
commitments are set out in Note 16.

Market Risk
Market risk is the risk that the fair value or future cash flows of 
a financial instrument will fluctuate due to changes in market 
prices. Market risk can be further divided into the following sub-
classifications related to the Corporation: fuel price risk, foreign 
exchange risk, interest rate risk, and share-based compensation risk. 

Fuel Price Risk
Fuel price risk is the risk that future cash flows will fluctuate 
because of changes in jet fuel prices. To manage its exposure to 
jet fuel prices and to help mitigate volatility in operating cash 
flows, the Corporation can elect to enter into derivative contracts 
with financial intermediaries. The Corporation may use derivative 
contracts based on jet fuel, heating oil and crude-oil based 
contracts. The Corporation’s policy permits hedging of up to 75% of 
the projected jet fuel purchases for the current calendar year, 50% 
of the projected jet fuel purchases for the next calendar year, and 
25% of projected jet fuel purchases for any calendar year thereafter. 
These are maximum (but not mandated) limits. There is no 
minimum monthly hedging requirement. There are regular reviews 
to adjust the strategy in light of market conditions.

There was no fuel hedging activity during 2020 and there were 
no outstanding fuel derivatives as at December 31, 2020 and 
December 31, 2019.

Foreign Exchange Risk
The Corporation’s financial results are reported in Canadian 
dollars, while a large portion of its expenses, debt obligations and 
capital commitments are in foreign currencies, primarily in U.S. 
dollars. Foreign exchange risk is the risk that fluctuations in foreign 
exchange rates may have on operating results and cash flows. The 
Corporation’s risk management objective is to reduce cash flow risk 
related to foreign denominated cash flows.

Air Canada generates certain sales in U.S. dollars and in other 
foreign currencies which are converted to U.S. dollars under the 
Corporation’s risk management program. In 2020, these net 
operating cash inflows totalled approximately US$1.0 billion and 
U.S.-denominated operating costs amounted to approximately 
US$3.0 billion. Non-operating cash outflows in U.S. dollars, 
primarily related to interest payments on U.S. dollar denominated 
debt and net financing outflows, amounted to approximately 
US$1.5 billion. For 2020, this resulted in a U.S. dollar net cash flow 
exposure of approximately US$3.5 billion.

The Corporation has a target coverage of 70% on a rolling 24 month 
basis to manage the net U.S. dollar cash flow exposure described 
above utilizing the following risk management strategies:

AIR CANADA  |  2020 ANNUAL REPORT•  Holding U.S. dollar cash reserves as an economic hedge 

against changes in the value of the U.S. dollar. U.S. 
dollar cash, short- and long-term investment balances 
as at December 31, 2020 amounted to $1,747 million 
(US$1,371 million) ($1,123 million (US$862 million) as at 
December 31, 2019). A portion of the cash and investment 
reserves are an economic hedge against long-term U.S. dollar 
debt while the remainder of the cash is operational cash and 
investment reserves which are applied against the rolling 
24 month net U.S. dollar cash flow exposure. In 2020, a loss 
of $69 million (loss of $36 million in 2019) was recorded in 
Foreign exchange gain (loss) reflecting the change in Canadian 
equivalent market value of the U.S. dollar cash and short-term 
investment balances held.

•  Locking in the foreign exchange rate through the use of a 

variety of foreign exchange derivatives which have maturity 
dates corresponding to the forecasted dates of U.S. dollar net 
outflows. 

The level of foreign exchange derivatives entered into and their 
related maturity dates are dependent upon a number of factors, 
which include the amount of foreign revenue conversion available, 
U.S. dollar net cash outflows, as well as the amount attributed 
to aircraft and debt payments. Based on the notional amount of 
currency derivatives outstanding at December 31, 2020, as further 
described below, approximately 90% of net U.S. cash outflows are 
hedged for 2021 and 21% for 2022, resulting in derivative coverage 
of 63% over the next 24 months. Operational U.S. dollar cash and 
investment reserves combined with derivative coverage results in 
68% coverage.

As at December 31, 2020, the Corporation had outstanding foreign 
currency options and swap agreements, settling in 2021 and 2022, 
to purchase at maturity $5,730 million (US$4,499 million) of U.S. 
dollars at a weighted average rate of $1.3586 per US$1.00 (2019 – 
$6,599 million (US$5,080 million) with settlements in 2020 and 
2021 at a weighted average rate of $1.2775 per $1.00 U.S. dollar). 
The Corporation also has protection in place to sell a portion of its 
excess Euros, Sterling, YEN, YUAN, and AUD (EUR €464 million, 
GBP £64 million, JPY ¥4,963 million, CNH ¥415 million and AUD 
$88 million) which settle in 2021 and 2022 at weighted average 
rates of €1.1414, £1.3277, ¥0.0094, ¥0.1463, and AUD $0.6942 
per $1.00 U.S. dollar, respectively (as at December 31, 2019 – 
EUR €335 million, GBP £202 million, JPY ¥46,655 million, CNH 
¥286 million and AUD $209 million with settlements in 2020 and 
2021 at weighted average rates of €1.1577, £1.3238, ¥0.0096, 
¥0.1469, and AUD $0.7092 respectively per $1.00 U.S. dollar). 

The hedging structures put in place have various option pricing 
features, such as knock-out terms and profit cap limitations, and 
based on the assumed volatility used in the fair value calculation, 
the net fair value of these foreign currency contracts as at 
December 31, 2020 was $591 million in favour of the counterparties 
(2019 – $114 million in favour of the counterparties). These 
derivative instruments have not been designated as hedges for 
accounting purposes and are recorded at fair value. During 2020, 
a loss of $583 million was recorded in Foreign exchange gain (loss) 
related to these derivatives (2019 – $92 million gain). In 2020, 
foreign exchange derivative contracts cash settled with a net 

133

fair value of $106 million in favour of the counterparties (2019 – 
$173 million in favour of the Corporation).

Interest Rate Risk 
Interest rate risk is the risk that the fair value or future cash flows of 
a financial instrument will fluctuate because of changes in market 
interest rates. 

The Corporation enters into both fixed and floating rate debt and 
also leases certain assets where the rental amount fluctuates based 
on changes in short-term interest rates. The Corporation manages 
interest rate risk on a portfolio basis and seeks financing terms in 
individual arrangements that are most advantageous taking into 
account all relevant factors, including credit margin, term and basis. 
The risk management objective is to minimize the potential for 
changes in interest rates to cause adverse changes in cash flows 
to the Corporation. The cash and short-term investment portfolio 
which earns a floating rate of return is an economic hedge for a 
portion of the floating rate debt. 

The ratio of fixed to floating rate obligations outstanding is 
designed to maintain flexibility in the Corporation’s capital 
structure and is based upon a long-term objective of 60% fixed and 
40% floating but allows flexibility to adjust to prevailing market 
conditions. The ratio at December 31, 2020 is 74% fixed and 26% 
floating (83% and 17%, respectively as at December 31, 2019). 

Share-based Compensation Risk
The Corporation issues RSUs and PSUs to certain of its employees, 
as described in Note 14, which entitles the employees to receive 
a payment in the form of one share, cash in the amount equal 
to market value of one share, or a combination thereof, at the 
discretion of the Board of Directors.

To hedge the share price exposure, the Corporation entered into 
share forward contracts to hedge PSUs and RSUs that may vest 
between 2021 and 2023, subject to the terms of vesting including 
realization of performance vesting criteria. The forward dates for 
the share forward contracts coincide with the vesting terms and 
planned settlement dates of 869,809 PSUs and RSUs from 2021 to 
2023. These contracts were not designated as hedging instruments 
for accounting purposes. Accordingly, changes in the fair value of 
these contracts are recorded in Gain (loss) on financial instruments 
recorded at fair value in the period in which they arise. During 2020, 
a loss of $28 million was recorded (2019 – gain of $23 million). 
Share forward contracts cash settled with a fair value of $9 million 
in favour of the Corporation in 2020 (2019 – $30 million), with 
new contract purchases of $12 million for 2023 hedges. As at 
December 31, 2020, the fair value of the share forward contracts 
is $20 million in favour of the Corporation (2019 – $45 million in 
favour of the Corporation), with those contracts maturing in 2021 
valued at $6 million recorded in Prepaid expenses and other current 
assets and the remainder of $14 million recorded in Deposits and 
other assets.

Credit Risk
Credit risk is the risk of loss due to a counterparty’s inability to meet 
its obligations. As at December 31, 2020, the Corporation’s credit 
risk exposure consists mainly of the carrying amounts of Cash and 

AIR CANADA  |  2020 ANNUAL REPORTcash equivalents, Short-term investments, Accounts receivable, Long-term investments and derivative instruments. Cash and cash equivalents 
and Short- and long-term investments are in place with major financial institutions, various levels of government in Canada, and major 
corporations. Accounts receivable are generally the result of sales of passenger tickets to individuals, largely through the use of major credit cards, 
through geographically dispersed travel agents, corporate outlets, or other airlines. Similarly, accounts receivable related to cargo revenues relate 
to accounts from a large number of geographically dispersed customers. Accounts receivable related to the sale of Aeroplan points are mainly with 
major financial institutions and any exposure associated with these customers is mitigated by the relative size and nature of business carried on by 
such partners. Credit rating guidelines are used in determining derivative counterparties. In order to manage its exposure to credit risk and assess 
credit quality, the Corporation reviews counterparty credit ratings on a regular basis and sets credit limits when deemed necessary.

Sensitivity Analysis
The following table is a sensitivity analysis for each type of market risk relevant to the significant financial instruments recorded by the 
Corporation as at December 31, 2020. The sensitivity analysis is based on certain movements in the relevant risk factor. These assumptions may 
not be representative of actual movements in these risks and may not be relied upon. Given potential volatility in the financial and commodity 
markets, the actual movements and related percentage changes may differ significantly from those outlined below. Changes in income generally 
cannot be extrapolated because the relationship of the change in assumption to the change in income may not be linear. For purposes of 
presentation, each risk is contemplated independent of other risks; however, in reality, changes in one factor may result in changes in one or more 
several other factors, which may magnify or counteract the sensitivities.

The sensitivity analysis related to derivative contracts is based on the estimated fair value change applicable to the derivative as at 
December 31, 2020 considering a number of variables including the remaining term to maturity and does not consider the fair value change 
that would be applicable to the derivative assuming the market risk change was applicable to the maturity date of the derivative contract.

Interest rate risk
Income

Foreign exchange rate risk(1)
Income

Other price risk(2),(3)
Income

(Canadian dollars in millions)

1% INCREASE

1% DECREASE

5% INCREASE

5% DECREASE

10% INCREASE

10% DECREASE

Cash and cash equivalents
Short–term investments
Long-term investments
Aircraft related deposits
Long-term debt and lease liabilities
Share forward contracts
Foreign exchange derivatives

Embedded derivative on  
convertible notes

$ 37
$ 38
5
$
$
4
$ (32)
-
$
-
$

$ (37)
$ (38)
$ (5)
$ (4)
$ 10
-
$
-
$

$ (59)
$ (28)
-
$
$
-
$ 529
-
$
$(432)

59
$
28
$
-
$
$
-
$(529)
-
$
$ 529

$
$
$
$
$
$
$

-
-
-
-
-
2
-

-
$
-
$
-
$
-
$
$
-
$ (2)
-
$

$

-

$

-

$

-

$

-

$ (53)

$ 53

(1)  Increase (decrease) in foreign exchange relates to a strengthening (weakening) of the Canadian dollar versus the U.S. dollar. The impact on long-term debt and lease liabilities includes $5 million related to 

the Canadian dollar versus the Japanese yen. The impact of changes in other currencies is not significant to the Corporation’s financial instruments.

(2)  The sensitivity analysis for share forward contracts is based upon a 10% increase or decrease in the Air Canada share price.
(3) The sensitivity analysis for the embedded derivative on the convertible notes is based on a total 10% change in value.

For Air Canada’s equity investment in Chorus, a 10% increase (decrease) to the Chorus share price would increase (decrease) Other comprehensive 
income by $6 million.

Covenants in Credit Card Agreements
The Corporation’s principal credit card processing agreements for credit card processing services contain triggering events upon which the 
Corporation is required to provide the applicable credit card processor with cash deposits. The obligations to provide cash deposits and the 
required amount of deposits are each based upon a matrix measuring, on a quarterly basis, both a fixed charge coverage ratio for the Corporation 
and the unrestricted cash and short-term investments of the Corporation. In 2020, the Corporation made no cash deposits under these 
agreements (nil in 2019).

134

AIR CANADA  |  2020 ANNUAL REPORTFinancial Instrument Fair Values in the Consolidated Statement of Financial Position

The carrying amounts reported in the consolidated statement of financial position for short-term financial assets and liabilities, which includes 
Accounts receivable and Accounts payable and accrued liabilities, approximate fair values due to the immediate or short-term maturities of these 
financial instruments. Cash equivalents and short- and long-term investments are classified as held for trading and therefore are recorded at fair 
value. 

The carrying amounts of derivatives are equal to fair value, which is based on the amount at which they could be settled based on estimated 
current market rates. 

Management estimated the fair value of its long-term debt based on valuation techniques including discounted cash flows, taking into account 
market information and traded values where available, market rates of interest, the condition of any related collateral, the current conditions 
in credit markets and the current estimated credit margins applicable to the Corporation based on recent transactions. Based on significant 
unobservable inputs (Level 3 in the fair value hierarchy), the estimated fair value of debt approximates its carrying value of $9,561 million.

Following is a classification of fair value measurements recognized in the consolidated statement of financial position using a fair value hierarchy 
that reflects the significance of the inputs used in making the measurements. 

(Canadian dollars in millions)

DECEMBER 31, 2020

Fair value measurements at reporting date using:

Recurring measurements

FINANCIAL ASSETS

Held–for–trading securities

Cash equivalents
Short–term investments
Long-term investments
Equity investment in Chorus
Derivative instruments

Share forward contracts

Total

FINANCIAL LIABILITIES

Derivative instruments

Foreign exchange derivatives
Embedded derivative on convertible notes

Total

QUOTED PRICES IN 
ACTIVE MARKETS 
FOR IDENTICAL 
ASSETS  
(LEVEL 1)

SIGNIFICANT 
OTHER 
OBSERVABLE  
INPUTS  
(LEVEL 2)

SIGNIFICANT 
UNOBSERVABLE  
INPUTS  
(LEVEL 3)

$

667
3,843
512
58

20
$ 5,100

591
534
$ 1,125

$

$

$

-
-
-
58

-
58

-
-
-

$

667
3,843
512
-

20
$ 5,042

591
534
1,125

$

$

$

$

-
-
-
-

-
-

-
-
-

Financial assets held by financial institutions in the form of cash and restricted cash have been excluded from the fair value measurement 
classification table above as they are not valued using a valuation technique.

The Corporation’s policy is to recognize transfers into and transfers out of fair value hierarchy levels as of the date of the event or change in 
circumstances that caused the transfer. There were no transfers within the fair value hierarchy during 2020.

135

AIR CANADA  |  2020 ANNUAL REPORTOffsetting of Financial Instruments in the Consolidated Statement of Financial Position

Financial assets and liabilities are offset and the net amount reported in the consolidated statement of financial position where the Corporation 
has a legally enforceable right to set-off the recognized amounts and there is an intention to settle on a net basis or realize the asset and settle 
the liability simultaneously. In the normal course of business, the Corporation enters into various master netting arrangements or other similar 
arrangements that do not meet the criteria for offsetting in the consolidated statement of financial position but still allow for the related amounts 
to be set-off in certain circumstances, such as the termination of the contracts or in the event of bankruptcy or default of either party to the 
agreement.

Air Canada participates in industry clearing house arrangements whereby certain accounts receivable balances related to passenger, cargo 
and other billings are settled on a net basis with the counterparty through the clearing house. These billings are mainly the result of interline 
agreements with other airlines, which are commercial agreements that enable the sale and settlement of travel and related services between 
the carriers. Billed and work in process interline receivables are presented on a gross basis and amount to $9 million as at December 31, 2020 
($86 million as at December 31, 2019). These balances will be settled at a net value at a later date; however, such net settlement amount is 
unknown until the settlement date.

The following table presents the recognized financial instruments that are offset, or subject to enforceable master netting arrangements or other 
similar arrangements but not offset, as at December 31, 2020 and 2019, and shows in the Net column what the net impact would be on the 
consolidated statement of financial position if all set-off rights were exercised.

Amounts offset

Amounts  
not offset

Net

GROSS  
ASSETS

GROSS 
LIABILITIES 
OFFSET

NET  
AMOUNTS 
PRESENTED

FINANCIAL 
INSTRUMENTS

$
$

$
$

-
-

11
11

$
$

$
$

-
-

(8)
(8)

$
$

$
$

-
-

3
3

$
$

$
$

20
20

45
45

Amounts offset

GROSS  
LIABILITIES

GROSS 
ASSETS 
OFFSET

NET  
AMOUNTS 
PRESENTED

Amounts  
not offset

FINANCIAL 
INSTRUMENTS

$
$

$
$

646
646

178
178

$
$

$
$

(55)
(55)

(61)
(61)

$
$

$
$

591
591

117
117

$
$

$
$

-
-

-
-

$
$

$
$

$
$

$
$

20
20

48
48

Net

591
591

117
117

(Canadian dollars in millions)

FINANCIAL ASSETS

December 31, 2020
Derivative assets

December 31, 2019
Derivative assets

(Canadian dollars in millions)

FINANCIAL LIABILITIES

December 31, 2020
Derivative liabilities

December 31, 2019
Derivative liabilities

136

AIR CANADA  |  2020 ANNUAL REPORT18.

Contingencies, Guarantees and Indemnities

Contingencies and Litigation Provisions 

Various lawsuits and claims, including claims filed by various labour groups of Air Canada are pending by and against the Corporation and 
provisions have been recorded where appropriate. It is the opinion of management that final determination of these claims will not have a material 
adverse effect on the financial position or the results of the Corporation. 

Guarantees

Guarantees in Fuel Facilities and De-Icing Arrangements
The Corporation participates in fuel facility arrangements operated through nine Fuel Facility Corporations, and three aircraft de-icing service 
facilities, along with other airlines that contract for fuel and de-icing services at various major airports in Canada. These entities operate on a 
cost recovery basis. The aggregate debt of these entities that has not been consolidated by the Corporation under IFRS 10 Consolidated Financial 
Statements is approximately $1,047 million as at December 31, 2020 (December 31, 2019 – $643 million), which is the Corporation’s maximum 
exposure to loss before taking into consideration the value of the assets that secure the obligations and any cost sharing that would occur 
amongst the other contracting airlines. The Corporation views this loss potential as remote. Each contracting airline participating in these entities 
shares pro rata, based on system usage, in the guarantee of this debt. The maturities of these debt arrangements vary but generally extend 
beyond five years.

Indemnification Agreements

In the ordinary course of the Corporation’s business, the Corporation enters into a variety of agreements, such as real estate leases or operating 
agreements, aircraft financing or leasing agreements, technical service agreements, and director/officer contracts, and other commercial 
agreements, some of which may provide for indemnifications to counterparties that may require the Corporation to pay for costs and/or losses 
incurred by such counterparties. The Corporation cannot reasonably estimate the potential amount, if any, it could be required to pay under such 
indemnifications. Such amount would also depend on the outcome of future events and conditions, which cannot be predicted. While certain 
agreements specify a maximum potential exposure, certain others do not specify a maximum amount or a limited period. Historically, the 
Corporation has not made any significant payments under these indemnifications.

The Corporation expects that it would be covered by insurance for most tort liabilities and certain related contractual indemnities. 

137

AIR CANADA  |  2020 ANNUAL REPORT19.

Capital Disclosures

The Corporation views capital as the sum of Long-term debt and lease liabilities, the embedded derivative on convertible notes, and the book 
value of Shareholders’ equity. Air Canada no longer includes excess cash as a reduction to its capital as the amount is not meaningful in the 
current environment.  The Corporation also monitors its net debt. Net debt is calculated as the sum of Long-term debt and lease liabilities less 
Cash and cash equivalents, Short-term investments, and Long-term investments.

The Corporation’s main objectives when managing capital are:

•  To ensure the Corporation has access to capital to fund contractual obligations as they become due and to ensure adequate cash levels to 

withstand deteriorating economic conditions;

•  To ensure capital allocation decisions generate sufficient returns and to assess the efficiency with which the Corporation allocates its capital 

to generate returns;

•  To structure repayment obligations in line with the expected life of the Corporation’s principal revenue generating assets; 

•  To maintain an appropriate balance between debt supplied capital versus investor supplied capital; and

•  To monitor the Corporation’s credit ratings to facilitate access to capital markets at competitive interest rates.

In order to maintain or adjust the capital structure, the Corporation may adjust the type or amount of capital utilized, including purchase versus 
debt financing versus lease decisions, defer or cancel aircraft expenditures by not exercising available options or selling aircraft options, redeeming 
or issuing debt securities, issuing equity securities, and repurchasing outstanding shares, all subject to market conditions and the terms of the 
underlying agreements (or any consents required) or other legal restrictions.

The total capital and net debt as at December 31 are calculated as follows:

(Canadian dollars in millions)

DECEMBER 31, 2020

DECEMBER 31, 2019

Long-term debt and lease liabilities
Current portion of long-term debt and lease liabilities
Total long-term debt and lease liabilities
Embedded derivative on convertible notes
Shareholders’ equity
Total Capital
Total long-term debt and lease liabilities
Less Cash and cash equivalents, Short-term investments, and Long-term investments
Net debt

$ 11,201
1,788
12,989
534
1,715
$ 15,238
$ 12,989
(8,013)
$ 4,976

$ 8,024
1,218
9,242
-
4,400
$ 13,642
$ 9,242
(6,401)
$ 2,841

138

AIR CANADA  |  2020 ANNUAL REPORT20.

Revenue

Disaggregation of revenue
The Corporation disaggregates revenue from contracts with customers according to the nature of the air transportation services. The nature of 
services is presented as passenger, cargo and other revenue on its consolidated statement of operations. The Corporation further disaggregates 
passenger and cargo air transportation service revenue according to geographic market segments.

A reconciliation of the total amounts reported by geographic region for Passenger revenues and Cargo revenues on the consolidated statement of 
operations is as follows:

(Canadian dollars in millions) 

PASSENGER REVENUES

Canada
U.S. Transborder
Atlantic
Pacific
Other

(Canadian dollars in millions) 

CARGO REVENUES

Canada
U.S. Transborder
Atlantic
Pacific
Other

2020

2019

$ 1,640
840
909
468
525
$ 4,382

$ 5,233
3,795
4,468
2,449
1,287
$ 17,232

2020

2019

$

$

90
35
387
354
54
920

$

$

113
48
258
241
57
717

Passenger and cargo revenues are based on the actual flown revenue for flights with an origin and destination in a specific country or region. 
Atlantic refers to flights that cross the Atlantic Ocean with origins and destinations principally in Europe, India, the Middle East and North Africa. 
Pacific refers to flights that cross the Pacific Ocean with origins and destinations principally in Asia and Australia. Other passenger and cargo 
revenues refer to flights with origins and destinations principally in Central and South America and the Caribbean and Mexico.

Other operating revenues are principally derived from customers located in Canada and consist primarily of revenues from the sale of the ground 
portion of vacation packages, redemption of Aeroplan points for non-air goods and services, buy on board and related passenger ancillary services 
and charges, and other airline-related services.

Contract balances
The following table provides information about receivables, contract assets, and contract liabilities from contracts with customers. 

(Canadian dollars in millions)

DECEMBER 31, 2020

DECEMBER 31, 2019

Receivables, which are included in Accounts receivable 
Contract costs which are included in Prepaid expenses and other current assets
Contract liabilities – Advance ticket sales
Contract liabilities – Aeroplan deferred revenue (current and long-term)
Contract liabilities – Other deferred revenue (current and long-term)

$

332
68
2,314
3,256
1,348

$

578
124
2,939
2,825
1,473

139

AIR CANADA  |  2020 ANNUAL REPORT 
 
Receivables include passenger, cargo and other receivables from contracts with customers. The Corporation sells passenger ticket and related 
ancillary services via cash, credit card or other card-based forms of payment with payment generally collected in advance of the performance of 
related transportation services. Passenger ticket and ancillary receivables are amounts due from other airlines for interline travel, travel agency 
payment processing intermediaries or credit card processors associated with sales for future travel and are included in Accounts receivable on the 
consolidated statement of financial position. Aeroplan points are sold to program partners based on member accumulations and which billings are 
generally settled monthly. Cargo and other accounts receivable relate to amounts owing from customers, including from freight forwarders and 
interline partners for cargo and other services provided. 

Contract costs include payment card fees, commissions and global distribution system charges on passenger tickets. These costs are capitalized at 
time of sale and expensed at the time of passenger revenue recognition. 

Airline passenger and cargo sales transactions rely on multiple information technology systems and controls to process, record, and recognize a 
high volume of low value transactions, including through a combination of internal information technology systems, outsourced service providers, 
industry clearing houses, global distribution systems, and other partner airlines. Passenger sales and the ground portion of vacation packages are 
deferred and included in Current liabilities. A portion of the passenger sale related to the equivalent ticket value of any Aeroplan points issued is 
separated and deferred in Aeroplan deferred revenue. The Advance ticket sales liability is recognized in revenue when the related flight occurs or 
over the period of the vacation. Depending on the fare class, passengers may exchange their tickets up to the time of the flight or obtain a refund, 
generally in exchange for the payment of a fee. The Corporation performs regular evaluations on the advance ticket sales liability. 

The practical expedient in IFRS 15 allows entities not to disclose the amount of the remaining transaction prices and its expected timing of 
recognition for performance obligations if the contract has an original expected duration of one year or less. The Corporation elects to use this 
practical expedient for the passenger travel performance obligation as passenger tickets expire within a year if unused.

In response to the COVID-19 pandemic, Air Canada offered customers the option of converting their existing booking into a travel voucher 
with no expiry date should their travel plans change. Customers have the ability to use the travel vouchers within the next 12 months and the 
Corporation does not have an unconditional right to defer settlement beyond the next 12 months. As such, the entire liability amount related to 
these vouchers has been recorded in current liabilities even though some could be used after the next 12 months.

A reconciliation of the Aeroplan deferred revenue is as follows.

(Canadian dollars in millions)

Fair value as at January 10, 2019 acquisition
Proceeds from Aeroplan points issued to program partners
Equivalent ticket value of Aeroplan points issued
Aeroplan points redeemed
Aeroplan deferred revenue, December 31, 2019
Proceeds from Aeroplan points issued to program partners
Equivalent ticket value of Aeroplan points issued
Aeroplan points redeemed
Aeroplan deferred revenue, December 31, 2020

$

$

$

2,779
953
201
(1,108)
2,825
687
63
(319)
3,256

Proceeds from points issued to Aeroplan program partners and the equivalent ticket value of points issued through travel are deferred until the 
points are redeemed and the reward is provided to the member. The Corporation expects the majority of the points outstanding will be redeemed 
within three years.

In connection with new commercial agreements signed in 2019, Air Canada received payments from TD Bank, CIBC, Visa, and AMEX in the 
aggregate amount of $1,212 million. Additionally, TD Bank and CIBC made payments to the Corporation in the aggregate amount of $400 million 
as prepayments to be applied towards future monthly payments in respect of Aeroplan points. These considerations are accounted for as a 
contract liability within Aeroplan and other deferred revenue.

140

AIR CANADA  |  2020 ANNUAL REPORT21.

Regional Airlines Expense 

The Corporation has capacity purchase agreements with regional carriers. Expenses associated with these arrangements are classified as regional 
airlines expense on the consolidated statement of operations. Regional airlines expense consists of the following, which amounts exclude fuel 
expense and the component of capacity purchase fees related to aircraft utilization:

 (Canadian dollars in millions) 

Capacity purchase fees
Airport and navigation fees
Sales and distribution costs
Other operating expenses
Regional airlines expense, excluding fuel

22.

Sale-Leaseback

2020

2019

$

636
127
51
272
$ 1,086

$

1,042
292
158
464
$ 1,956

In 2020, the Corporation completed sale and leaseback transactions for nine Boeing 737 MAX 8 aircraft for total proceeds of US$365 million 
($485 million), which resulted in the recognition of a gain on sale of $18 million. The aircraft will continue to be operated under 12-year leases 
entered into under such sale-leaseback agreement.

23.

Related Party Transactions

Compensation of Key Management

Key management includes Air Canada’s Board of Directors, President and Chief Executive Officer, Deputy Chief Executive Officer and Chief 
Financial Officer, Executive Vice President and Chief Commercial Officer, Executive Vice President of Operations, Executive Vice President - Chief 
Human Resources and Communications Officer, and Executive Vice President - International and Regulatory Affairs and Chief Legal Officer. Key 
management was expanded with these latter two positions added in the 2020 period (2019 comparative figures are not amended). Amounts 
reported are based upon the expense as reported in the consolidated financial statements. Compensation to key management is summarized as 
follows:

 (Canadian dollars in millions) 

Salaries and other benefits
Pension and post-employment benefits
Share-based compensation 

141

2020

2019

$

$

7
6
(9)
4

$

$

7
5
36
48

AIR CANADA  |  2020 ANNUAL REPORT 
26.

Proposed Acquisition 
of Transat

On June 27, 2019, Air Canada and Transat A.T. Inc. (“Transat”) 
announced a definitive arrangement agreement that provides for 
Air Canada’s acquisition of all issued and outstanding shares of 
Transat. Under the terms of the agreement, Air Canada would have 
acquired all outstanding shares of Transat for $13 per share. The 
value of the all-cash transaction was, at that time, approximately 
$520 million. 

On August 11, 2019, Air Canada and Transat announced that 
Air Canada had agreed to increase the purchase price for the 
acquisition of all issued and outstanding shares of Transat, 
from $13 to $18 per share and had amended the Arrangement 
Agreement dated June 27, 2019 accordingly. Based on the 
increased consideration, the value of the all-cash transaction was 
approximately $720 million. 

On October 10, 2020, Air Canada announced amendments to the 
transaction with Transat. The acquisition agreement provides for 
the acquisition by Air Canada of all the shares of Transat for $5.00 
per share, payable at the option of Transat shareholders in cash or 
shares of Air Canada at a fixed exchange ratio of 0.2862 Air Canada 
share for each Transat share (representing a price for the Air Canada 
shares of $17.47). 

Assuming closing of the acquisition of Transat and that all Transat 
shareholders elect to receive Air Canada shares as consideration 
for their Transat shares (and that no holders of options of Transat 
exercise their options before the applicable election deadline and 
elect to receive Air Canada shares for the Transat shares underlying 
their options), Air Canada would expect to issue an aggregate of up 
to 10,803,217 shares in connection with the acquisition (based on 
37,747,090 outstanding shares of Transat, as reported by Transat). 
However, the transaction remains subject to certain conditions 
including, notably, the ongoing approval process of regulatory 
authorities, and while Air Canada has endeavoured to adequately 
address all relevant considerations in all jurisdictions, there can be 
no assurance that all required regulatory approvals will be granted, 
that relevant delays for completion will be extended or that the 
transaction will be successfully completed.   

Under the acquisition agreement with Transat, closing of the 
transaction was to be completed no later than February 15, 2021; it 
may be extended at any time by agreement of the parties and 
remains in force unless terminated by either of them.

24.

Acquisition of 
Aeroplan

On January 10, 2019, Air Canada completed its purchase of Aimia 
Canada Inc. (now Aeroplan Inc.). The aggregate purchase price for 
the acquisition consisted of $450 million in cash plus $67 million 
in cash for closing adjustments (total purchase consideration of 
$517 million). The acquisition also included the assumption of the 
Aeroplan points liability. 

Concurrently with the conclusion of the Aeroplan purchase, 
Air Canada, Aeroplan, The Toronto-Dominion Bank (“TD Bank”), 
Canadian Imperial Bank of Commerce (“CIBC”), and Visa Canada 
Corporation (“Visa”) finalized various commercial agreements 
relating to and in support of the acquisition, including credit card 
loyalty program and network agreements for future participation 
in the Aeroplan program. Similarly, in the first quarter of 2019, 
Air Canada, Aeroplan, and AMEX Bank of Canada (“AMEX”) 
concluded agreements enabling AMEX’s continued participation 
in the Aeroplan program. Air Canada received payments from 
TD Bank, CIBC, Visa, and AMEX in the aggregate amount of 
$1,212 million. This consideration has been accounted for as 
deferred revenue and will be amortized into passenger revenue over 
the terms of the related agreements.

In addition, TD Bank and CIBC made payments to the Corporation 
in the aggregate amount of $400 million as prepayments to be 
applied towards future monthly payments in respect of Aeroplan 
points. This consideration is accounted for as a contract liability 
within Aeroplan and other deferred revenue.

25.

Equity Investment  
in Chorus

In February 2019, Air Canada concluded an agreement to amend 
and extend its capacity purchase agreement with Jazz, a wholly-
owned subsidiary of Chorus Aviation Inc., by 10 years from 
January 1, 2026 to December 31, 2035. 

Concurrently, Air Canada subscribed for 15,561,600 class B voting 
shares in the capital of Chorus, representing, at time of issuance, 
approximately 9.99% of the total issued and outstanding voting 
shares of Chorus. This represented an investment of $97 million by 
Air Canada. 

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AIR CANADA  |  2020 ANNUAL REPORTDirectors

Amee Chande 

Corporate Director and Strategy Consultant, Los Altos, California

Christie J.B. Clark  

Corporate Director, Toronto, Ontario

Gary A. Doer  

Corporate Director, Winnipeg, Manitoba

Rob Fyfe  

Corporate Director, Auckland, New Zealand

Michael M. Green  

Chief Executive Officer and Managing Director, Tenex Capital Management, New York, New York

Jean Marc Huot  

Partner, Stikeman Elliott LLP, Montréal, Québec

Madeleine Paquin  

President and Chief Executive Officer, Logistec Corporation, Montréal, Québec

Michael Rousseau  

President and Chief Executive Officer, Air Canada, Saint-Lambert, Québec

Vagn Sørensen  

Chairman of the Board, Air Canada, London, United Kingdom

Kathleen Taylor  

Corporate Director, Toronto, Ontario

Annette Verschuren  

Chair and Chief Executive Officer, NRStor Inc., Toronto, Ontario

Michael M. Wilson  

Corporate Director, Bragg Creek, Alberta

143

AIR CANADA  |  2020 ANNUAL REPORTExecutive Officers(1)

Michael Rousseau  

President and Chief Executive Officer

Lucie Guillemette  

Executive Vice President and Chief Commercial Officer

Amos S. Kazzaz  

Executive Vice President and Chief Financial Officer 

Craig Landry  

Executive Vice President, Operations

Arielle Meloul-Wechsler  

Executive Vice President, Chief Human Resources Officer and Public Affairs 

David J. Shapiro  

Executive Vice President, International and Regulatory Affairs and Chief Legal Officer

Mark Galardo 

Senior Vice President, Network Planning and Revenue Management

Catherine Luelo  

Senior Vice President and Chief Information Officer

Mark Nasr 

Richard Steer 

Murray Strom  

Senior Vice President, Products, Marketing and eCommerce

Senior Vice President, Operations and Express Carriers

Senior Vice President, Flight Operations

Carolyn M. Hadrovic  

Vice President and Corporate Secretary

(1)  Executive officers include the Chief Executive Officer, the Chief Financial Officer, 

the Corporate Secretary and all Executive Vice Presidents and Senior Vice 
Presidents.

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AIR CANADA  |  2020 ANNUAL REPORTP R O D U C E D I N - H O U S E BY: A I R C A N A DA M U LT I M E D I A C O M M U N I C AT I O N S 2 0 21

146

AIR CANADA  |  2020 ANNUAL REPORTFor further information

SHAREHOLDER RELATIONS

Telephone: 514-422-6644
Facsimile: 514-422-0296
shareholders.actionnaires@aircanada.ca

INVESTOR RELATIONS

Telephone: 514-422-7849 
Facsimile: 514-422-7877 
investors.investisseurs@aircanada.ca

HEAD OFFICE

Air Canada Centre 
7373 Côte-Vertu Boulevard West 
Saint-Laurent, Québec H4S 1Z3
Internet: aircanada.com
Air Canada complies with the rules 
adopted by the Toronto Stock Exchange.

TRANSFER AGENT AND REGISTRAR

AST Trust Company (Canada) 
2001 Robert-Bourassa Boulevard, Suite 1600 
Montréal, Québec H3A 2A6
Telephone: 1-800-387-0825  
(Canada and United States) 
416-682-3860 (other countries)

Inquiries may also be submitted by 
email to: inquiries@astfinancial.com

Ce rapport annuel est publié dans les 
deux langues officielles du Canada. Pour 
en recevoir un exemplaire en français, 
veuillez communiquer avec les Relations 
avec les actionnaires.

Investor and Shareholder Information

TSX price range and trading volume of Air Canada variable 
voting shares and voting shares (AC)

2020

1st Quarter
2nd Quarter
3rd Quarter
4th Quarter

HIGH

$52.71
$23.55
$19.48
$28.24

LOW

$9.26
$12.80
$15.02
$14.48

VOLUME TRADED

224,507,798
471,490,629
295,928,353
377,945,401
1,369,872,181

Restrictions on voting securities

In 2018, the Government of Canada passed the Transportation Modernization Act. This 
Act, among other things, amended the Canada Transportation Act (“CTA”) by increasing, 
from 25% to 49%, the permitted level of foreign ownership of Canadian air carriers, 
while capping the voting rights of any single non-Canadian and of the aggregate of 
non-Canadian air carriers to 25%. At its 2019 annual and special meeting of shareholders, 
Air Canada received approval for a plan of arrangement under section 192 of the Canada 
Business Corporations Act to effect amendments to Air Canada’s restated articles of 
incorporation to align the restrictions on the level of non-Canadian ownership and 
voting control with those prescribed by the definition of “Canadian” in section 55(1) of 
the recently amended CTA. The Québec Superior Court subsequently issued a final order 
approving this plan of arrangement, and Air Canada’s amended articles became effective 
on May 8, 2019. 

English or French, it’s the customer’s choice
Official Languages at Air Canada 

Air Canada is Canada’s largest private sector corporation offering 
bilingual services across Canada and globally. We are proud to offer 
services in both official languages, demonstrating true leadership 
among major Canadian companies in promoting bilingualism. 

For Air Canada, offering service in the language chosen by our 
customers is essential. Verbal exchanges with customers, public 
address announcements at the airport and on board, as well as 
briefing of passengers are all central elements of customer service and 
call up on our employees’ linguistic skills at all times. 

Air Canada puts great efforts to better serve customers in the 
language of their choice. Outreach activities with minority language 
communities as well as ongoing employee awareness and training 
have been key areas of focus over the years.  

We are encouraged by feedback from our customers stating the 
majority feel that we are continuously improving our bilingual 
service offering.

147

AIR CANADA  |  2020 ANNUAL REPORT 
@aircanada

aircanada.com

Corporate profile

Air Canada is Canada’s largest domestic and 

international airline and, in 2020, was among the 

top 20 largest airlines in the world. It is Canada’s 

flag carrier and a founding member of Star Alliance, 

the world’s most comprehensive air transportation 

network. Air Canada is the only international network 

carrier in North America to receive a Four-Star ranking 

according to independent U.K. research firm Skytrax. 

In 2020, Air Canada was named Global Traveler’s 

Best Airline in North America — received for the 

second straight year. In January 2021, Air Canada 

received APEX’s Diamond Status Certification for 

the Air Canada CleanCare+ biosafety program for 

managing COVID-19 virus, the only airline in Canada 

to attain the highest APEX ranking. 

The only Four-Star
international network
carrier in North America