Quarterlytics / Communication Services / Telecommunications Services / Airtel Africa

Airtel Africa

aaf.l · LSE Communication Services
Claim this profile
Ticker aaf.l
Exchange LSE
Sector Communication Services
Industry Telecommunications Services
Employees 1001-5000
← All annual reports
FY2023 Annual Report · Airtel Africa
Sign in to download
Loading PDF…
A

i

r

t

e

l

A

f

r

i

c

a

p

l

c

A

n

n

u

a

l

R

e

p

o

r

t

a

n

d

A

c

c

o

u

n

t

s

2

0

2

3

Airtel Africa plc 
Annual Report and 
Accounts 2023

 Transforming 
lives

 
 
 
 
 
 
 
Finding what you need

Strategic report

  1  Airtel Africa overview

  2 

Transforming lives

10  At a glance

12  Chair’s statement

14	 Chief	executive	officer’s	review

16  Our investment proposition

17  Our key performance indicators

20  Our market environment

22 

Legal and regulatory framework

24  Our business model

26  Our strategy

38  Our sustainability strategy

56 

62 

Task Force on Climate-related Financial Disclosures (TCFD)

Business review

64  Mobile services

66  Nigeria – mobile services

68 

70 

East Africa – mobile services

Francophone Africa – mobile services

72  Mobile money

74 

Airtel Business

75  Digital Labs

76  Our stakeholders

84	 CFO’s	introduction	to the	financial	review

86 

Financial review

90  Managing our risk

93 

Principal risks and mitigation

98  Our long-term viability statement 

Governance report

102  Our Board of directors

106  Our Executive Committee

Financial statements

108  Chair’s statement

110  Our leadership

116  Board evaluation

117  Audit and Risk Committee report

128  Nominations Committee report

134	 Our	compliance	with	the	UK	Corporate Governance	Code	

139  Directors’ report

144  Directors’ responsibilities statement

145  Directors’ remuneration report

166 

Independent auditor’s report

174  Consolidated statement of comprehensive income

175	 Consolidated	statement	of	financial position	

176  Consolidated statement of changes in equity

177	 Consolidated	statement	of	cash	flows

178	 Notes	to	consolidated	financial statements

236	 Company	statement	of	financial	position

237  Company statements of changes in equity

238	 Notes	to	company	only	financial	statements

   View our online 
annual report 
summary

Other information

246  Forward-looking statements

247  Glossary

251  General shareholders’ information

252  Auditor’s ESEF Assurance statement

A

 
 
 
 
 
STRATEGIC REPORT

Airtel Africa overview

Connecting the  
unconnected. 
Including the  
financially excluded. 
Bridging the  
digital divide.

By providing essential services to customers 
and societies across our continent, Airtel Africa 
is unlocking the potential for people, businesses 
and economies to grow.

140m

Total customers

14

54.6m

Data customers

31.5m

Sub-Saharan countries

Airtel Money customers

Airtel Africa plc Annual Report and Accounts 2023

01

STRATEGIC REPORT

Transforming lives

We’re 
transforming 
lives in  
Africa

Reaching more 
people, with more 
services, in more 
places than ever. 

79.45%

Population coverage at the 
Group level – bringing mobile 
banking, data and telecoms 
to communities across sub-
Saharan Africa and helping 
to unlock the potential of 
people and societies 

42.9%

of our sites are in rural areas 
as we provide a vital first 
step towards digital inclusion

For more information about financial inclusion, see page 49

02

Airtel Africa plc Annual Report and Accounts 2023

Airtel Africa plc Annual Report and Accounts 2023

03

STRATEGIC REPORT

Transforming lives continued

Operating  
in markets full  
of opportunity

Meeting untapped 
demand for telecoms 
services and mobile 
money in markets 
where there’s still 
huge room to grow.

22.5%

of our customers are using 
Airtel Money and we’re 
expanding our mobile 
money portfolio through 
additional services, including 
merchant payments

39%

data customer penetration 
as we expand our 4G 
network, combined with 
36.3% smartphone 
penetration in our 
14 markets

For more information about mobile services and mobile money, see pages 62-73 

04

Airtel Africa plc Annual Report and Accounts 2023

Airtel Africa plc Annual Report and Accounts 2023

05

STRATEGIC REPORT

Transforming lives continued

Delivering on 
our strategy 
through 
excellent 
execution

Expanding our 
networks, optimising 
our distribution, 
and investing in the 
future through fibre 
and 5G. 

70,500+ km

of total connecting fibre across 
our 14 markets, with 6,000+km 
added in 2022/23 as we continue to  
improve our fibre provision in metro, 
intercity and international networks

304,000+

customer activating outlets, a 
growth of 21% in 2022/23, which 
reflects our investment in sales and 
distribution infrastructure

For more information on our ‘Win with’ strategy, see pages 26-37 

06

Airtel Africa plc Annual Report and Accounts 2023

Airtel Africa plc Annual Report and Accounts 2023

07

STRATEGIC REPORT

Transforming lives continued

...and 
keeping our 
sustainability 
promises.

Championing access 
to education, fostering 
digital inclusion, 
creating inclusive and 
dynamic workplaces, 
and minimising 
our environmental 
impacts. 

1 million

children to access quality 
education through our 
programmes by 2027 

$57m

financial and in-kind 
contribution to UNICEF 
over five years to accelerate 
digital learning

For more information about our sustainability progress, see pages 38-55

08

Airtel Africa plc Annual Report and Accounts 2023

Airtel Africa plc Annual Report and Accounts 2023

09

STRATEGIC REPORT

At a glance

We operate in 14 dynamic, 
underpenetrated markets 
where strong demand 
drives our continued 
profitable growth.
An underpenetrated telecoms market, 
a young population and rising smartphone 
affordability, along with low data penetration, 
give us growth opportunities in both voice 
and data. The telecoms market in sub-
Saharan Africa is projected to grow by 4.5% 
CAGR over the next five years. At the same 
time, low penetration of traditional banking 
services provides us with the opportunity  
to meet the needs of unbanked customers 
through our dedicated mobile money 
platform, Airtel Money.

Source for population figures: World Bank data  
2022 estimate 

CAGR source: GSMA sub-Saharan report 2022

Revenue

$5,255m

Reported currency +11.5% 
Constant currency +17.6%

Underlying EBITDA

$2,575m

Reported currency +11.4% 
Constant currency +17.3%

Operating profit

$1,757m

Reported currency +14.5% 
Constant currency +20.1%

Capex

$748m

% change +14.0% 

Basic earnings per share

17.7 cents

% change +5.2%

*  Breakdown of revenue as stated in above table will 
not add up to total revenue, since it also includes 
inter-segment elimination of $163m (2022: $145m)

All financial numbers are in reported currency

14

markets in our  
diversified portfolio 

2.7%

projected compound annual 
population growth in our region 
by 2027

1st or 2nd

17.6%

largest operator by customer 
market share in 13 markets

revenue growth in constant 
currency, 11.5% in reported 
currency in 2022/23

Niger
Pop: 26m

Chad
Pop: 18m

 Nigeria

 East Africa

  Francophone 
Africa

Nigeria
Pop: 219m

Gabon
Pop: 2m

Republic 
of the Congo
Pop: 6m

Uganda
Pop: 47m

Rwanda
Pop: 14m

Kenya
Pop: 54m

Democratic 
Republic of 
the Congo
Pop: 99m

Zambia
Pop: 20m

Tanzania
Pop: 65m

The 
Seychelles
Pop: 0.1m

Malawi
Pop: 20m

Madagascar
Pop: 30m

Revenue contribution 
by segment

 Nigeria – mobile services
  East Africa – mobile services
  Francophone Africa – mobile services
 Mobile money services

Total*

Year ended  
March 2023 
$m
2,128
1,508
1,090
692
5,255

Year ended  
March 2022 
$m
1,878
1,395
1,033
553
4,714

Reported 
currency 
change %

Constant 
currency 
change %
13.3% 20.3%
8.1% 13.4%
5.5% 11.9%
25.1% 29.6%
11.5% 17.6%

Owing to significant growth in the Group’s mobile money business and a corresponding change in the 
organisation’s structure combined with changes in information provided to the chief operating decision-
maker (CODM) for the allocation of resources and the assessment of performance, with effect from  
April 2022 the Group has identified mobile money as a new operating and reportable segment.  
Thus, the segments for the Group are:

Nigeria mobile services – comprising mobile service operations in Nigeria

East Africa mobile services – comprising mobile service operations in Kenya, Uganda, Rwanda, Tanzania, 
Malawi and Zambia

Francophone Africa mobile services – comprising mobile service operations in Niger, Gabon, Chad, 
Republic of the Congo, the DRC, Madagascar and the Seychelles

Mobile money – comprising mobile money services across the Group, including recently launched  
payment service bank in Nigeria

10

Airtel Africa plc Annual Report and Accounts 2023

Our voice, data and mobile 
money services are 
reaching more people than 
ever, and transforming 
customers’ lives.
By extending our distribution network in both 
rural and semi-urban areas and providing 
resilient, far-reaching coverage, we’ve enabled 
millions of people to access telecoms and 
banking services. By leading the way in the 
rollout of 4G networks and enabling people to 
progress from 2G to 3G to 4G, we’ve helped 
drive digitalisation. Our expanding footprint  
of retailers, agents and exclusive franchises, 
supplemented by our unique operations, have 
helped deliver services across our markets. 
And we’re helping build a new financial 
ecosystem that’s full of opportunity. Our focus 
on increasing the number of mobile money 
use cases through international partnerships 
and product innovation has helped drive  
the take up of our mobile money services, 
boosting financial inclusion.

31,500+

infrastructure sites

2.6+ million

retail touchpoints  
(agents and distributors)  
in our network

70,500+ km

of connecting fibre

90%

sites providing 4G coverage

4G

services available 
in all 14 markets

Voice
We offer pre- and post-paid 
wireless voice services, 
international roaming and 
fixed-line telephony services.

Data
We offer a suite of data 
communications services, 
including 2G, 3G and 4G.  
We provide 4G services in  
all 14 of our markets.

Airtel Money
We offer mobile money services, 
including digital wallet payments 
systems, microloans, savings and 
international money transfers.

 140m

total customers

54.6m

data customers

31.5m

Airtel Money  
customers

Revenue contribution by service

 Voice
 Data
 Airtel Money
 Other^

Total*

Year ended  
March 2023 
$m
2,491
1,787
692
437
5,255

Year ended  
March 2022 
$m
2,358
1,525
553
407
4,714

Reported 
currency 
change %
5.6%
17.2%
25.1%
7.5%
11.5%

Constant 
currency 
change %
11.8%
23.8%
29.6%
13.2%
17.6%

$437m

$692m

Total*
$5,255m

$2,491m

$1,787m

^  Other revenue includes messaging, value added services, tower sharing and enterprise

*  Breakdown of revenue as stated in above table will not add up to total revenue, since it also includes 

inter-segment elimination of $152m (2022: $129m)

Airtel Africa plc Annual Report and Accounts 2023

11

STRATEGIC REPORT

Chair’s statement

Transforming lives 

Providing essential services, and delivering  
on our purpose of transforming lives. 

Delivering sustainable growth, and 
demonstrating our resilience  
This year has seen considerable volatility in the global economy, with 
recessionary pressures that have been keenly felt by people across 
the markets  we serve. With prices of basic commodities on the 
increase, and instances of severe climate disruptions, reliable, 
affordable telecoms services that connect people to each other and 
to the wider economy are more vital than ever. Everyone at Airtel 
Africa is proud that we have been able to maintain and expand our 
services to our customers and communities throughout the year.

The fact that we have also been able to deliver a strong financial 
performance in this economic context is testament to the scale  
of the untapped demand in sub-Saharan Africa, and to the resilience 
of our business model. Powerful underlying macroeconomic and 
demographic trends continue to drive demand and adoption  
of voice, data and mobile money services, and our ‘Win with’  
strategy continues to deliver growth: our customer base grew  
to 140 million people this year, and our revenues grew by 11.5%  
in reported currency.

This is not growth for its own sake. It is only by pursuing sustainable 
growth that we are able to fulfil our purpose of transforming lives: 
playing our part in addressing the challenges faced by millions  
of people who still lack access to data and financial services,  
and the wider transformation of economies that will drive  
sustainable development.

The fact that we have also been able to 
deliver a strong financial performance 
in this economic context is testament  
to the scale of the untapped demand  
in sub-Saharan Africa, and to the 
resilience of our business model.

Playing our part in sustainable 
development
Publishing our first Sustainability Report in October 2022 was a 
seminal moment for Airtel Africa, furthering our commitment to 
corporate governance. It provides stakeholders with a transparent 
account of our progress in delivering the sustainability ambitions that 
underpin our business strategy, and our commitment to developing 
the infrastructure and services that will drive digital and financial 
inclusion for people across Africa while contributing to six of the 
United Nations’ Sustainable Development Goals (UN SDGs). The 
Board closely oversees this strategy as part of our role in considering 
environmental, social and governance criteria in our decision-making. 

Business has a crucial part to play in Africa’s development. This year, 
as Chair of the newly launched B20 India Action Council on African 
Economic Integration: An Agenda for Global Business, I have seen 
positive signs of businesses coming together to work towards 
common goals and priorities. 

Airtel Africa plays a significant role in supporting education, which 
has long been a priority for me and for everyone in the Group.  
We have set ourselves the goal of transforming the lives of over  
one million children on the continent through education by 2027, 
including through our landmark five-year partnership with UNICEF 
– which this year rolled out programmes in 6 of the 13 countries 
where the partnership is in place.

Investing to create long-term value for all 
Our underlying strategy remains unchanged in its fundamentals.  
We maintain a continuous focus on serving customers’ needs so  
we can deliver sustainable, profitable growth, while mitigating our 
risks and maintaining our longstanding focus on strengthening our 
balance sheet. This year, for instance, we continued to localise our 
debt into our country-level OpCos while reducing HoldCo debt, 
helping to mitigate the risk of foreign exchange volatility. Our gross 
OpCo debt of $3,676m (including lease liabilities) is now higher  
than our remaining HoldCo debt of $550m. 

12

Airtel Africa plc Annual Report and Accounts 2023

Pursuing sustainable growth 
enables us to fulfil our purpose 
of transforming lives: playing 
our part in addressing the 
challenges faced by millions of 
people who still lack access to 
connectivity, data and financial 
services. We are committed to 
contributing towards the wider 
transformation of economies  
to drive sustainable growth  
and development.

Sunil Bharti Mittal 
Chair

Leverage was at 1.4x in March 2023, broadly flat from the previous 
year. This was achieved alongside substantial investments: we 
invested $748m in capex (excluding spectrum), and $500m in 
spectrum (including 5G) in key markets – ensuring we are ready to 
meet the continuing opportunity in data. Almost 87% of our capex 
investment in 2022/23 was directed to growth initiatives that help 
ensure a sustainably strong and reliable network.  

We continue to strengthen the business in other ways. We have  
made compelling strides in building the standalone capabilities of our 
Airtel Money business across all markets and begun acting on the 
opportunity presented by the granting of our super-agent licence and 
Payment Service Bank (PSB) licence in Nigeria in April 2022. We have 
also established new holding and subsidiary company structures for 
our data and fibre businesses.

The Board of directors has recommended a final dividend of 
3.27 cents per share, making the total dividend for 2022/23  
5.45 cents per share, which is an increase of 9% in line with our 
progressive dividend policy.

Stakeholders at the heart of 
transforming lives
Everything the business has achieved in this turbulent year is thanks  
to the support of all our stakeholders. In particular, our people have 
continued to show great dedication to ensuring the delivery of services 
and to serving our customers and the communities in which we live 
and work. On behalf of the Board, I would like to thank them for their 
continuing commitment to transforming lives. 

Sunil Bharti Mittal 
Chair

10 May 2023

Airtel Africa plc Annual Report and Accounts 2023

13

STRATEGIC REPORT

Chief executive officer’s review

CEO Q&A

Chief executive officer Olusegun Ogunsanya reflects 
on a year in which our robust business performance 
has helped drive our sustainability agenda – and on 
our opportunity to transform lives in Africa. 

Q. How will you look back at this year?
A. The joy of running this business – and the thing that I see 
motivating our people – is that we are part of the solution to the 
challenges around us. 

There’s no doubt this has been a difficult year for many in our 
communities. While sub-Saharan Africa is very resilient, it is not 
immune to global economic shocks. Sharp commodity and fuel 
inflation really hurts in communities where many people spend 40% 
of their income on food. Climate change has a disproportionate 
impact on Africans. Currency disruptions create serious challenges 
for businesses and individuals. 

But as Airtel Africa people, we are part of our communities – we share 
their pain as well as their joy. And we can see the difference we’re 
making. Every day, we’re connecting customers to each other, to  
the digital future, and to economic opportunity. The more we serve, 
the more we succeed. By delivering our strategy and growing our 
business, we’re part of the process of sustainable development. 
That’s what we mean by transforming lives.

Q.  What were the highlights of your  

financial performance?

A. We’ve really demonstrated the resilience of our strategy and 
business model. The economic environment has generated 
considerable headwinds this year, but we have delivered significant 
growth in all our key metrics. Our revenues grew by 11.5% and 
operating profit by 14.5% in reported currency.

We have grown revenues in data by 23.8%, in voice services by 
11.8% and in mobile money by 29.6% in constant currency.  
We’ve continued to provide essential services in all our markets 
throughout the year, and to serve more customers than ever before, 
reaching 140 million in total. Underlying EBITDA grew by 17.3% in 
constant currency at a stable EBITDA margin of 49.0% despite all  
the turbulences. 

We know how important affordability is to customers in a cost-of-
living crisis – and our philosophy has always been to drive usage, 
rather than price. Not only are we reaching more customers, but  
our customers are getting more for their money.

This performance has made us one of the fastest-growing telecoms 
company in sub-Saharan Africa. And it has come alongside important 
investment in our future – and in the future of our communities.  
We invested $748m in expanding and strengthening our network,  
so we can reach and include more people. We invested in our fibre 
infrastructure and data centres, where we see opportunities to form 
mutually beneficial partnerships with other businesses. 

14

Airtel Africa plc Annual Report and Accounts 2023

And as of 31 March 2023, we invested $500m in spectrum (which 
includes 5G), so we can meet the demand for data now, and be  
ready for an even more digital future. The macroeconomic outlook 
remains volatile, but we are well positioned to deliver against the 
growth opportunities these markets offer, with a continued focus  
on margin resilience.

Q.  How has your ‘Win with’ strategy  
created competitive advantage? 

A. Our ‘Win with’ strategy has six pillars – ‘technology’, ‘distribution’, 
‘data’, ‘mobile money’, ‘cost’ and ‘people’ – all underpinned by our 
sustainability strategy. 

It is the execution of the strategy that really counts – and I believe we 
can be proud of the execution of every pillar. I’ve already mentioned 
the expansion of our network, and how the talent and determination 
of our people has driven our success. The 46.3% increase in data 
usage demonstrates how that pillar is thriving – and the 36% increase 
in home broadband revenues shows what an opportunity there is in 
that segment. 

‘Win with cost’ has been important this year, as we’ve had great 
success maintaining margins despite unprecedented inflation – our 
underlying EBITDA margin was 49.0%. We’ve also localised much  
of our debt as mitigation against foreign exchange risk, maintaining 
Group debt at 1.4x of underlying EBITDA while investing significantly 
in the future.

But some of the strongest examples of us executing the strategy  
and winning in the market have been in ‘Win with distribution’ and 
‘Win with mobile money’. Our distribution network gets us closer to 
our customers so they can access our services – and this year we 
increased the number of our customer activating outlets by 21% 
bringing the total number of 304,000+ outlets across our 14 markets. 
Airtel Money, meanwhile, has gone from strength to strength, with 
20.4% more mobile money customers, and transaction value 
increasing by 41.3% in constant currency. 

Q.  Why is the mobile money opportunity  

so important?

A. Mobile money is a clear example of an opportunity to benefit 
communities while driving business growth. Sub-Saharan Africa 
remains underserved by banks and financial services, excluding 
millions of people from the financial system, and disproportionately 
excluding women.

Our strategy for growth 
in action

46.3%

increase in data usage 

41.3%

increase in transaction value for 
Airtel Money in constant currency 

The more we serve, the more we succeed. 
By delivering our strategy and growing  
our business, we’re part of the process  
of sustainable development. That’s what 
we mean by transforming lives.

  Watch the full 

interview online

Olusegun Ogunsanya
Chief executive officer

It is a competitive sector, where we need to keep building our ecosystem 
to stay ahead of new fintech offers, engage with Central Banks to meet 
growing regulatory requirements, and make sure we have the right IT 
capabilities. But we’ve made significant strides through Airtel Money  
this year, launching mobile money services in Nigeria through our new 
Payment Services Bank (PSB) licence granted in April 2022, rolling out 
micro merchant propositions in Uganda, Tanzania and Zambia, and 
introducing loan products in Tanzania, Uganda, Kenya and Zambia.  
And as our mobile money business has grown, we’ve invested in  
growing Airtel Money’s organisational capabilities, skills and technology. 
This work is underpinned by our sustainability strategy, which sets 
targets for building our mobile money ecosystem and includes a  
specific target to reach 20 million women customers by 2025.

Q.  You published your first sustainability report  
in October 2022 – what were the highlights?
A. Airtel Africa has supported communities in areas including education, 
health and wellbeing, and disaster relief for decades – but we achieved a 
real step change in our approach to environment, social and governance 
(ESG) through our sustainability strategy, launched in 2021. This year  
we achieved another milestone with our Sustainability Report, which 
demonstrated progress against all our targets – but also highlighted how 
much there is still to do in order to achieve the sustainable development 
goals that we support. 

One of the biggest elements of our work this year has been developing 
our pathway to net zero as we strive to limit the impact of our operations 
on the environment. Our detailed analysis across 14 OpCos has 
highlighted significant decarbonisation strategies we can implement to 
reduce our carbon emissions. We have set a target to reduce our scope 
1 and 2 emissions intensity by more than 60% within ten years of our 
baseline and achieve net zero by 2050.

Our investment in network expansion, particularly in rural and semi-rural 
areas, is giving millions of people access to reliable and high-quality 
digital and financial services, often for the first time. We’re making 
progress on building a diverse and inclusive workforce, where all our 
people can develop their careers and reach their full potential. And we 
continued to work on our landmark partnership with UNICEF, providing 
educational resources, free of charge, to more than 250,000 children this 
year on our way to reaching one million children by 2027. 

Our partnership with UNICEF, for me, stands as a beacon for what our 
business is all about. Education is a vital engine for social mobility, social 
equality, and the elimination of poverty – alongside the services we 
provide, it will unlock opportunity in Africa, and transform lives.

Olusegun Ogunsanya
Chief executive officer

10 May 2023

Airtel Africa plc Annual Report and Accounts 2023

15

 
STRATEGIC REPORT

Our investment proposition

Our operations in 14 sub-Saharan 
African countries offer substantial 
market potential across voice, data 
and mobile money services.

The countries we operate in have some of the youngest populations in the 
world, and are projected to grow fast, contributing to sustainable growth in  
our customer base. Combined with relatively low numbers of unique mobile 
customers, low minutes of usage, low data consumption and limited traditional 
banking services, this creates a huge opportunity for the continued growth of 
Airtel Africa.

See overview of our market environment on pages 20-21

Voice

Data

Mobile  
Money

We have the diversity and scale to deliver 
affordable telecoms and mobile money 
services to our customers. Our accelerated 
investment into our asset base, strong 
brand recognition and effective 
distribution channels (both direct and 
indirect) give us sustainable differentiation 
in the market. We continue to deliver a 
strong track record of growth and 
improved operational performance. Our 
lean and simplified operating model, 
combined with our effective management 
team, has delivered double-digit revenue 
growth, strong profitability and cash flow 
despite inflationary pressures across  
many of our markets. Strong country level 
management teams with deep knowledge 
of their markets are supported by  
subject matter experts at Group level.  
Our performance reflects the strength of 
our risk management framework, which 
ensures compliance with regulatory 
policies across our markets. We also 
benefit from the strength and support  
of our shareholder Bharti Airtel, one of  
the world’s largest telecoms operators.

Led by our purpose of transforming lives, 
with a customer-centric vision of enriching 
the lives of our customers, we deliver 
sustainable, profitable and market-leading 
growth through our six-pillar strategy:  
‘Win with’… technology, distribution,  
data, mobile money, cost and people.  
We are reducing the digital divide and 
enhancing financial inclusion, including 
through partnerships with governments  
in the countries where we operate.  
Our business strategy is underpinned by 
our sustainability strategy, which ensures 
environmental, social and governance 
(ESG) considerations shape all the actions 
we take to deliver on our ambitions. 

We’re focused on digitising our own 
processes and services as well as how  
our customers use our products. We also 
continue to leverage our substantial 
infrastructure across the continent to  
seek out new, profitable revenue streams 
by enhancing our service offerings to 
enterprises, including fibre and data 
centres. 

Our strong balance sheet and conservative 
capital structure allow us to fully execute 
our growth strategy and create value for all 
our stakeholders: customers, communities, 
regulators and governments, partners and 
suppliers, our people and our shareholders.

16

Airtel Africa plc Annual Report and Accounts 2023

Our key performance indicators

Our KPIs give our Board and 
management a clear sense 
of where we are and where 
we need to improve. 

Measuring the success of our strategy
We monitor the success of our strategy through operational, financial 
and non-financial key performance indicators (KPIs). These KPIs give 
us a crucial insight into our business performance and the progress 
being made towards our strategic intent. 

Our selected KPIs help us to communicate the Group’s strategy across 
all levels of the organisation, and form part of our governance and 
performance management process.

Further, our non-financial performance KPIs linked to our sustainability 
strategy are scope 1, 2 and 3 GHG emissions, energy consumption, 
population covered and gender diversity.

We review our operational,  financial and non-financial KPIs regularly to 
ensure that they are aligned with our strategy and organisational goals.

   For more information about our sustainability KPIs, see page 38

   See definition and reconciliation of our alternative performance measures 

on pages 87-88

Ensuring our KPIs are meaningful  
and responsive
We monitor our strategic progress through primary operational KPIs 
which include sites, data capacity, customer base, net additions, 
average revenue per user (ARPU), usage per customer and Airtel 
Money transactions. 

Our key financial KPIs are revenue, underlying EBITDA, operating profit, 
profit after tax, operating free cash flow, net cash generated from 
operating activities, leverage, basic earnings per share, and return on 
capital employed.

Linkage with remuneration
We review our remuneration-linked KPIs every year to ensure these are 
relevant to our business strategy. Our remuneration targets are linked 
with selected financial and non-financial KPIs. As part of our long-term 
incentive scheme, we also benchmark our total shareholder return 
performance with a peer group of companies. 

   See our directors’ remuneration report (DRR) on pages 145-163

GAAP KPIs

FY’23

FY’22

APM KPIs

FY’23

Financial KPIs

Revenue

$5,255m

Reported currency +11.5%
Constant currency +17.6%

$4,714m
Constant 
currency 
+23.3%

Underlying 
EBITDA and 
margin

Operating 
profit*

$1,757m

+14.5%

$1,535m
+37.2%

Operating free 
cash flow*

$2,575m

Reported currency +11.4%
Constant currency +17.3%
Margin 49.0%

$1,827m

+10.4%

Profit  
after tax*

$750m

(0.6%)

$755m
+82.0%

Leverage

1.4x

Net cash 
generated 
from operating 
activities*

$2,208m

+9.8%

$2,011m
+20.7%

Return on 
capital 
employed**

23.3%

FY’22

$2,311m
Constant 
currency 
+31.2%

Margin 49.0%

$1,655m
+40.5%

1.3x

22.3%

Basic earnings 
per share

17.7 cents

+5.2%

16.8 cents
+86.5%

*  Growth percentage is in reported currency

**   Return on capital employed (ROCE): The Group has revised the computation of 
ROCE by grossing up the ‘equity attributable to owners of the Company’ for put 
option provided to minority shareholders. The previous period ROCE has also 
been restated for this change. See definition and reconciliation of our alternative 
performance measures on pages 87-88

Airtel Africa plc Annual Report and Accounts 2023

17

STRATEGIC REPORT

Our key performance indicators continued

Total sites number
Total data capacity tb/day

Operational KPIs – mobile services (consolidated)

Total sites and data 
capacity

Total sites number
Total data capacity TB/day

Customer base and 
customer net additions

Customer base m
Customer net additions m

Voice traffic and usage  
per customer

Voice traffic bn mins
Usage per customer mins

Voice underlying revenue* 
and voice ARPU

Voice underlying revenue* $m
Voice ARPU $
Revenue growth %

Data customers, 4G data 
customers and penetration

Data customer m
2G/3G/4G data customer m
Data customer penetration %

Data usage, 4G data  
usage and data usage  
per customer

Data usage bn MB
2G/3G/4G data usage bn MB
Data usager per customer MB

Data revenue and data 
ARPU

Data revenue $m
Data ARPU $
Revenue growth %

16,949

23,931

12,070

25,368

28,797

31,546

Customer base m
Customer net adds m
FY’21
FY’22

FY’23

10.2

128.4

140.0

7.6

118.2

Voice traffic bn mins
Usage per customer mins
FY’21

FY’22

257

234

323

379

FY’23

272

439

Voice revenue $m
Voice ARPU $
FY’21

FY’22

FY’23

1.5

11.0%

2,083

1.6

15.4%

11.8%

2,358

2,491

Data customer m
4G data customer m
Data customer penetration %
FY’21
FY’22

FY’23

34.3%

40.6

14.8

36.4%

46.7

19.9

39.0%

54.6

26.5

26.8

25.8
Data usage megabytes bn
4G data usage megabytes bn
Data usage per customer MB
FY’21

FY’22

3,520

28.1

FY’23

4,546

2,704

2,686

1,848

2,015

1,242

708

1,232

534

616

Data revenue $m
FY’21
Data ARPU $

FY’22

689

FY’23

3.0

23.8%

2.9

34.6%

1,787

1,525

2.5

31.2%

1,157

FY’21

FY’22

FY’23

Note: Growth percentages in KPIs are in constant currency unless specified

18

Airtel Africa plc Annual Report and Accounts 2023

Performance 
During the year, we have deployed 
more than 2,700 sites, reaching 
31,500+ sites in total as of 31 March 
2023. We have added 3,200+ sites on 
4G and now 90% of our total sites are 
on 4G. Furthermore, we have added 
6,000+ km of fibre (reaching 70,500+ 
km of fibre as of 31 March 2023). 

Network data capacity was increased 
by 41.2% to 23,900+ terabytes (TB) 
per day, with peak hour data utilisation 
at 47.4%.

Performance 
Our overall customer base grew by 
9.0% to 140.0 million as of 31 March 
2023. We continue investing in network 
to expand our reach along with the 
expansion of distribution infrastructure 
to drive customer base growth in both 
urban and rural markets. Our enhanced 

distribution channel ensures availability 
of SIM cards and recharge across  
our footprint.

Customer base grew across all three 
regions: Nigeria by 9.0%, East Africa by 
9.7%, and Francophone Africa by 7.8%. 

Performance 
Our voice traffic grew by 16.0% to  
439 billion minutes during the year, 
driven by customer base growth of 
9.0% and an increase in voice  
usage per customer by 5.9% to  
272 minutes per customer per month. 
Our continued investment in sales and 
distribution infrastructure and network 

Performance 
Voice revenue of $2,491m grew by 
11.8% in constant currency (5.6%  
in reported currency), led by both 
customer base growth of 9.0% and 
voice ARPU growth of 2.1%. The voice 
ARPU growth was led by an increase  
in voice usage per customer by 5.9% 

Performance 
Our data customer base increased by 
16.9% to 54.6 million as of 31 March 
2023 and now comprises 39.0%  
of our total customer base. Data 
customer base growth was driven  
by expansion of our data network, 
increase in network data capacity  
and smartphones in our network. 

Performance 
Total data usage increased by 46.3% to 
2,704 billion MBs led by both customer 
base growth of 16.9% and increase in 
data usage per customer by 29.1%. 
During the period, 4G data usage 
contributed to 74.5% of total data 
usage. Data usage per customer 
increased to 4.4 GB per month (up from 
3.4 GB per customer per month) while 

Performance 
Data revenue was $1,787m, a growth 
of 23.8% in constant currency (17.2% 
in reported currency), led by both 
customer base growth of 16.9% and 
data ARPU growth of 9.3%. 

Data ARPU increased to $3.0 per 
customer per month. The data ARPU 
growth was driven by an increase in 

coverage helped us to grow voice 
traffic. The growth of voice usage  
per customer was mainly contributed 
by East Africa region.

(increased to 272 minutes per 
customer per month). Voice ARPU  
was $1.5 per customer per month. 

Our 4G customer base reached 
26.5 million, a growth of 33%. Currently, 
4G customer penetration stands at 
48.5% (4G as percentage of our total 
data customer base). Smartphone 
penetration increased to 36.3% (from 
34.2%), of which 65.4% are 4G enabled 
smartphones (compared with 59% in 
prior period). 

4G data usage per customer increased 
to 7.3 GB per month (from 5.5 GB  
per month). The increase in data usage 
per customer was led by an increase in 
smartphone penetration, the increased 
density of our 4G network and higher 
adoption of data bundles (up by 3.5% 
to 94.7%). 

data usage per customer per month 
mainly due to our higher 4G customer 
base and expansion of our 4G network. 

11.61.5Mobile services revenue $m
Mobile services ARPU $

Operational KPIs – mobile services (consolidated) continued

Mobile services underlying 
revenue and ARPU

Mobile services revenue $m
Mobile services ARPU $
Revenue growth %

2.9

22.0%

2.9

16.2%

4,294

4,721

2.6

17.6%

3,592

FY’21

FY’22

FY’23

Performance 
Mobile services revenue increased to 
$4,721m, up by 16.2% in constant 
currency. Revenue growth was 
recorded across all regions and key 
services: Nigeria up by 20.3%, East 
Africa by 13.4% and Francophone 
Africa by 11.9%.

Mobile services revenue growth was 
driven by both voice and data services: 
voice revenue growth of 11.8%  
and data revenue growth of 23.8%. 
Mobile services ARPU was at $2.9  
per customer per month, up by 6.2%.

Mobile money base m
Mobile money customer penetration %

Operational KPIs – mobile money (consolidated)

Airtel Money customer 
base and penetration

Mobile money base m
Mobile money customer  
penetration %

Airtel Money transaction 
value and transaction 
value per customer

Transaction value per customer $
Mobile money transaction 
value $bn

Airtel Money revenue 
and ARPU

Mobile money revenue $m
Mobile money ARPU $
Revenue growth %

18.3%

20.4%

22.5%

26.2

31.5

21.7

Transaction value per customer $
Mobile money transaction value $bn
FY’21
FY’22
FY’23

89

64

223

252

46

191

Mobile money revenue $m
FY’21
FY’22
Mobile money ARPU $

FY’23

2.0

29.6%

692

1.9

34.9%

553

1.7

35.5%

401

FY’21

FY’22

FY’23

Performance 
Our Airtel Money customer base grew 
by 20.4% to 31.5 million as of 31 March 
2023, representing 22.5% of our total 
customer base. This growth was  
largely driven by expansion of our  
mobile money agents and merchant 
ecosystems and continued investment 
in our exclusive franchise channel of 
kiosks and branches. Our enhanced 
distribution channel ensures availability 

Performance 
Our mobile money transaction value 
grew by 41.3% and Q4’23 annualised 
transaction value crossed $102bn in 
constant currency. 

Transaction value per customer 
reached $252 per month, an increase 
of 16.4% in constant currency.  

Performance 
Mobile money revenue was $692m, an 
increase of 29.6% in constant currency 
(25.1% in reported currency) driven by 
32.6% growth in East Africa and 20.3% 
in Francophone Africa, respectively. 
The growth in transaction value per 
customer by 16.4% resulted in mobile 
money ARPU growth of 6.8%. 

of mobile money float across our 
footprint.

In Nigeria, mobile money services 
(SmartCash) were launched in June 
2022. Our initial focus has been to invest 
in the platform technology, as well as  
the business systems and processes  
to ensure confidence and reliability in  
the platform.

The increase in transaction value  
was contributed to by higher cash 
transactions, merchant payments  
and mobile service recharges through 
Airtel Money.

Mobile money revenue now accounts 
for 13.1% of total Group revenue in 
Q4’23.

Operational KPIs – mobile services and mobile money (consolidated)

Group revenue $m
ARPU $

Total Group underlying 
revenue* and ARPU

Group underlying revenue $m
Group ARPU $
Revenue growth %

3.2

23.3%

3.3

17.6%

4,714

5,255

2.8

19.4%

3,888

FY’21

FY’22

FY’23

Performance 
Total revenue was $5,255m, an 
increase of 17.6% in constant  
currency, driven by both customer base 
growth of 9.0% and ARPU growth of 
7.4%. There was double-digit growth 
across all reporting segments: mobile 
services revenue in Nigeria grew by 
20.3%, in East Africa by 13.4% and in 
Francophone Africa by 11.9% (and 
across the Group by 16.2%, with voice 

revenue growth of 11.8% and data 
revenue up 23.8%). Mobile money 
revenue grew by 29.6%, driven by 
32.6% growth in East Africa and 20.3% 
in Francophone Africa. ARPU growth  
of 7.4% was driven by all our key 
services: with data contributing 4.2%, 
voice contributing 1.1%, mobile money 
contributing 2.2%, respectively.

*   Underlying revenue excludes one-time exceptional revenue of $20m relating to a settlement in Niger in the year ended 2020/21

Note: Growth percentages in KPIs are in constant currency unless specified

Airtel Africa plc Annual Report and Accounts 2023

19

STRATEGIC REPORT

Our market environment

High demand across  
sub-Saharan Africa

There is a clear runway for growth in 
sub-Saharan Africa, where a young 
and growing population demand 
data, mobile voice, and mobile money 
services to connect with each other, 
do business, and unlock economic 
opportunity.

People across our markets are ‘mobile first’, with mobile services the 
first and often only way they have to access telecoms, internet and 
banking services. And among a population of more than 1 billion 
people in sub-Saharan Africa, half of whom will be under 25 years old 
by 2050*, there is huge scope to increase the reach and penetration of 
effective voice, data and mobile money services, and to include more 
people in the digital economy. The need for accessible, affordable 
services has never been greater – as demand continued to rise in  
2022 despite economic turbulence and inflationary shocks across  
the region. 

Mobile services: often the only way  
to connect
Millions of people in our markets lack access to landline infrastructure, 
and broadband penetration levels are far lower than in much of the 
world. Mobile networks continue to be the primary source of voice and 
data services for the vast majority of sub-Saharan Africans – which 
means that our focus on expanding our networks and extending rural 
coverage plays a vital role in including people in the mobile and digital 
economy. In 2022/23, we invested $700m in capital expenditure, 
predominantly in our networks, and there is a great opportunity to 
expand coverage further. Mobile connectivity in our markets is still low 
relative to other regions – though people’s appetite for connection 
means it is growing fast. By the end of 2021, 515 million people 
subscribed to mobile services in sub-Saharan Africa, representing  
46% of the population – almost 20 million more than in 2020. It is 
projected that there will be nearly 100 million new subscribers by 
2025, taking the total number of subscribers to 613 million (50% of  
the region’s population)(i).

Accessibility will continue to underpin this growth: we added 2,700+ 
sites to our network in the past year and grew our customer base  
by 9.0%.

Harnessing digitalisation as the engine  
of growth
Africa’s future economic growth will be driven by digitalisation – which 
places it high on the agenda of many governments in our markets. 
Businesses and service providers need reliable, competitively priced 
data in order to flourish and generate economic value. Mobile 
technology enables digital solutions and supports the growing use  

20

Airtel Africa plc Annual Report and Accounts 2023

of online channels by consumers, while effective broadband can help 
businesses thrive.

The GSMA estimated that in 2022, 40% of the adult population in 
sub-Saharan Africa was connected to mobile internet services – a 
rapid increase since 2001, when the figure was 1%, but there is clear 
evidence that expansion still has far to go. The same report showed 
there is also a usage gap: 44% of adults live in areas covered by mobile 
broadband networks but do not yet use mobile internet services. 

Smartphone adoption in our markets remains relatively low, at around 
36.3%, although it improved by 2.1% in 2022/23. 4G coverage is  
also expanding – our own 4G network now reaches 65.9% of the 
population in our footprint, an annual increase of 3.3%. And in the 
future, there will be a clear role for 5G – which is why we continued to 
invest in 5G spectrum this year.

Our strategic focus on winning with data, supported by our expanding 
digital products and content, Airtel TV, and our focus on supporting 
enterprises, places us at the forefront of this digital opportunity –  
which will transform lives while driving business growth. 

   For more information about Airtel Business, see page 74

Mobile money – driving financial inclusion
More people than ever now enjoy access to formal financial services, 
thanks to the growth of digital financial services in sub-Saharan Africa. 
Africa as a whole, which has historically been underserved by formal 
banking, is now home to almost half of digital financial services users 
worldwide. And financial services are critical to wider economic 
development and opportunity: financial inclusion is an enabler for 
seven of the 17 UN Sustainable Development Goals (UN SDGs). 

Africa’s domestic e-payments market is expected to see revenues 
grow by approximately 20% per year, reaching around $40 billion by 
2025, according to a 2022 McKinsey Report**. 

Airtel Money is well-placed to be part of this opportunity. We continue 
to build the mobile money ecosystems that help customers join  
the digital economy, and to win new customers through services, 
including interoperability, payments, micro-loans and international 
money transfers.

   For more information about our Airtel Money business, see  

pages 72-73

Affordability critical amidst  
cost-of-living pressures
Global economic turbulence has had an impact on many of our 
markets over the past year, with prices for food and fuel rising rapidly, 
exacerbated in some markets by supply chain disruptions and foreign 
exchange fluctuations. Consumers have felt these inflationary 
pressures keenly – and while demand for telecoms services continues 
to rise, affordability remains very important. We offer pricing plans that 
are simple and transparent, based on the principle of ‘more for more’ 
– meaning that the cost of connecting has fallen in real terms. 

The competitive landscape continues to be dominated by a few large 
competitors, with some smaller regional companies in some markets. 

So alongside price, we compete for customers through our range of 
services, our advertising and brand image, the quality and reliability  
of our service, and our wide coverage. Our focus on distribution is 
designed to give us competitive advantage in recruiting and winning 
new customers.

The overall economic picture in our markets is of subdued current 
growth – but huge potential for the future. Real GDP in sub-Saharan 
Africa is estimated to have grown by 3.6% in 2022, reflecting a 
slowdown from 4.7% in 2021, and is forecast to remain at around  
3.7% in 2023.(iI) Over the next three decades, however, the population 
is set to nearly double, to around 2 billion, with 32.2% of the population 
in our markets between the ages of 10 and 24 years, and GDP is 
expected to grow at around 7%. 

   For more information about our ‘Win with’ strategy, see  

pages 26-37 

Managing risk, and contributing  
to sustainable development 
As in any business sector, telecoms in sub-Saharan Africa operates 
against a background of risks and challenges, as well as opportunities. 

Among these risks, currency devaluation and, in some cases this year, 
shortages of foreign currency in local markets need to be carefully 
managed and mitigated – this is addressed as a principal risk in our risk 
management framework, which covers a range of strategic, financial, 
operational, governance and compliance risks. 

Africa is also disproportionately affected by climate change, which 
presents a real risk to economies and communities. Our sustainability 
strategy is designed to ensure we make a meaningful contribution to 
the societies and economies where we live and work. We have been 
working closely with The Carbon Trust over the last six months, to 
develop a detailed pathway for the reduction of our greenhouse gas 
(GHG) emissions. We have completed a detailed audit of our assets 
and have identified specific programmes and initiatives to significantly 
reduce our scope 1 and 2 emissions. These initiatives have been 
analysed across our footprint by a cross-functional taskforce which  
has been established to oversee the project. This taskforce updates 
the Sustainability Committee regularly. 

  For more information, see how we manage our risk on pages 90-97

  For information about our sustainability strategy, see pages 38-55

Operating in a highly regulated sector
All telecommunication operators must work within the frameworks 
created by governments and regulatory authorities, covering telecoms 
regulations, banking regulations and licences. Alongside strict 
compliance with regulations, we aim to work collaboratively with 
governments to make sure we integrate our services into their key 
initiatives and play our part in strengthening economies and 
transforming lives.

In many markets, Know Your Customer (KYC) regulations apply – 
these require customers to register their identity to access mobile 
services. Providing easy access to a fast and compliant registration 
process is a key part of our ‘Win with’ distribution approach. Data 
security is another concern for regulators and consumers – and as  
part of our sustainability strategy, we operate under the ‘Information 
Security Management System’ (ISO 27001) certification and the 
‘Business Continuity Management System’ (ISO 22301) certification, 
which cover all mobile communication and mobile money operations.

  For details, see our legal and regulatory framework on pages 22-23

(i)   GSMA Mobile Economy Report 2022

(ii)  Regional Economic Outlook for Sub-Saharan Africa, October 2022 (imf.org)

*   According to the World Bank at www.worldbank.org/en/region/afr/overview

**   https://www.mckinsey.com/industries/financial-services/our-insights/the-future-

of-payments-in-africa   

Our top six markets

Nigeria

Population
GDP
Mobile customers
Unique mobile penetration

DRC

Population
GDP
Mobile customers
Unique mobile penetration
Mobile money customers

Tanzania

Population
GDP
Mobile customers
Unique mobile penetration
Mobile money customers

Kenya

Population
GDP
Mobile customers
Unique mobile penetration
Mobile money customers

Uganda

Population
GDP
Mobile customers*
Unique mobile penetration
Mobile money customers*

Zambia

Population
GDP
Mobile customers
Unique mobile penetration

2022
219m
$477bn
222m
48%

2021
213m
$441bn
195m
47%

2022
 99m 
$63bn 
50m
44%
14m

2022
65m
$77bn
60m
54%
41m

2021
 96m 
$57bn 
47m
43%
9m

2021
64m
$70bn
54m
54%
35m

2022

2021

54m
$116bn
66m
64%
39m

53m
$110bn
65m
61%
35m

2022
47m
$49bn
32m
45%
24m

2022
20m
$29bn
20m
57%

2021
46m
$43bn
30m
43%
23m

2021
19m
$22bn
20m
58%

*  Uganda mobile customers and mobile money customers as of September 2022 

Data sources:
•  Population and GDP from the International Monetary Fund (IMF)
•  Mobile customers and mobile money customers from respective telecoms 

regulatory authorities’ published data

•  Unique mobile penetration report from Omdia market analysts

Airtel Africa plc Annual Report and Accounts 2023

21

STRATEGIC REPORT

Legal and regulatory frameworks 

We operate within the laws and regulatory 
frameworks of governments and regulatory 
agencies to bridge the digital divide and expand 
financial inclusion in our markets – and we always 
work to ensure that our operations meet local legal 
and regulatory requirements.  

We engage with governments and 
regulatory authorities to promote a 
stable business environment that 
supports governments’ goals for  
the sector alongside the long-term 
viability of our business. 
The legal and regulatory frameworks we work within fall into  
three categories: telecoms services, mobile financial services  
and broadcasting services. In some of our markets, there are  
also competition laws. 

We keep the regulatory framework under continuous review,  
and publish significant developments on our corporate website, 
under ‘Regulatory news’. Here we describe the most significant 
developments in our largest markets this year. 

22

Airtel Africa plc Annual Report and Accounts 2023

Tax developments
In 2022/23 several governments reviewed their tax 
arrangements:

Democratic Republic of the Congo – tax on 
telecommunication services
In March 2022, the DRC government introduced a new telecoms 
tax on usage. In October 2022, the provisions of the telecoms  
tax were suspended and the government agreed to introduce a 
fixed tax based on each operator’s market share. This resulted in 
reduced cost for operators. 

Gabon – Finance Act 2023

In February 2023, the Finance Act 2023 introduced a tax on 
mobile money at the rate of 0.5% of the revenues collected by 
mobile operators. 

Kenya – tax on handsets and imported SIM cards
In July 2022, the new Finance Act re-introduced 10% excise  
duty on importation of handsets and a KES 50 duty per unit on 
imported ready-to-use SIM cards. This will impact the cost of 
handset devices and the cost of services.

Niger – Finance Law 2022
In December 2022, the Government of Niger introduced a stamp 
duty of 2% of the value of the invoice of each contract that mobile 
operators enter with suppliers. This tax increases the overall cost 
of doing business in Niger. The finance law also abolished the  
tax on incoming international traffic, thus lowering the cost of 
incoming calls.

Tanzania – Finance Act 2022
The Finance Act 2022 introduced amendments that resulted in 
reduction of levies on electronic mobile money transfers and 
withdrawals. This reduction has benefited customers and resulted 
in increased uptake of the services.

Zambia – Finance Act 2023
In January 2023, the Finance Act 2023 abolished the two-tier 
taxation system that existed in Zambia where corporations in the 
telecommunication sector paid corporate tax at the rate of 40%, 
with all other corporations paying 35%. This law harmonised 
corporate tax across all sectors of the economy at the rate of 
35%. The Act also reduced customs duty to 0% and 5% from 
15% and 25%, respectively, for a period of three years, on 
selected information and communications technology (ICT)  
and telecommunications equipment to encourage uptake.

Financial services licences

Republic of the Congo – electronic money issuer licence
On 19 December 2022, Airtel Mobile Commerce Congo S.A. was 
issued with the final licence to operate as an electronic money issuer 
in the Republic of the Congo.

Gabon – electronic money issuer licence
On 17 October 2022, Airtel Money S.A. (Gabon) was issued with the 
final licence to operate as an electronic money issuer in Gabon. 

Niger – electronic money issuer licence
In July 2022 BCEAO (Central Bank of West African States) licensed 
Airtel Money Niger SA. to operate as an electronic money issuer  
in Niger.

Nigeria – Payment Service Bank (PSB) Licence
On 27 April 2022, the Central Bank of Nigeria issued SmartCash 
PSB Limited with final approval to operate as a Payment Service 
Bank (PSB) in Nigeria.  

Spectrum acquisitions

Democratic Republic of the Congo
In May 2022, Airtel DRC S.A. acquired 58 MHz of additional 
spectrum spread across 900, 1800, 2100 and 2600 MHz bands, for 
a gross consideration of $42m from Yozma, through a process that 
involved the surrender of the licences by Yozma to the government, 
and the direct acquisition of the spectrum by Airtel DRC S.A. which 
was confirmed by the modification of the Airtel licences by the  
State to incorporate the new spectrum. The licence for 10 MHz of 
paired spectrum in the 2100 MHz band will come up for renewal in 
September 2032. All the other licences will continue until July 2036. 

Kenya 
In July 2022, Airtel Networks Kenya Limited acquired 60 MHz in the    
2600 MHz spectrum band for a period of 15 years upon payment  
of $40m. 

Nigeria 
On 6 December 2022, the regulator confirmed that Airtel Networks 
Nigeria Limited (Airtel Nigeria) had emerged as the sole bidder in the 
3.5 GHz spectrum auction. Airtel Nigeria was awarded one lot in the 
3.5 GHz spectrum auction at a price of $285m for a period of ten 
years from 1 March 2023.

On 8 December 2022, the regulator awarded Airtel Nigeria two slots 
of 5 MHz each in the 2.6 GHz band for a period of ten years at a 
price of $32m. 

On 13 March 2023, the Nigeria Communications Commission 
(NCC) offered Airtel Nigeria the opportunity to renew its 2100 MHz 
spectrum licence at a price of N58,659,955,200.00 (equivalent  
of $150m) for a period of 15 years. Airtel Nigeria has accepted  
the offer.

Tanzania
In October 2022, Airtel Tanzania was awarded 80 MHz in the  
3500 MHz band and two blocks of 15 MHz in the 2600 MHz  
band at the price of $21m and $39m, respectively. The spectrum 
was issued for a period of 15 years from the date of award.

Zambia 
800 MHz and 2600 MHz band: on 14 July 2022, the regulator 
awarded Airtel Zambia two blocks of 10 MHz in the 800 MHz band 
at the price of $17m and one block of 50 MHz in the 2600 MHz 
band at the price of $12m.

2.6 GHz spectrum: on 15 November 2022, Airtel Zambia was 
awarded a further 40 MHz in the 2600 MHz band at the price of 
$12m. The spectrum assigned to Airtel Zambia is renewable 
annually at no additional cost for the duration of operating licences 
until 2028.

Licence modification in Rwanda 
In 2022 the Government of Rwanda released their revised 
broadband policy. This required the full liberalisation of the 
telecommunications sector and proposed to move away from 
technology-specific (2G, 3G, 4G) licences and services to 
technology-neutral licences and services. It also removed the 
restriction that previously existed in respect of access to spectrum, 
which is typically used for 4G, 5G and future technologies. It also 
involved the removal of the restriction in respect of direct provision 
of services that fall within these categories of technology. 

In January 2023, the regulator commenced the process of 
modifying existing telecommunication licences to conform the 
telecom licences to the requirements of the revised broadband 
policy. Under the modified licence, Airtel Rwanda will be able to 
access spectrum for 4G, 5G and future technologies and offer  
4G services using existing spectrum without restriction. 

Submarine cable licences

Republic of the Congo 
In June 2022, the regulator issued Airtel Congo S.A. with a 
submarine cable licence for a period of ten years in preparation  
of the landing of the 2Africa submarine cable in the Republic of  
the Congo. 

Tanzania
In August 2022, the regulator issued Airtel Tanzania plc with an 
addendum to its national and international network facilities and 
network services licences to extend their scope to allow for the 
landing and operating of the 2Africa submarine cable systems  
in Tanzania. 

Uganda listing 
Under Airtel Uganda’s National Telecom Operator (NTO) licence, 
Airtel Uganda Limited (Airtel Uganda) is obliged to comply with the 
sector policy, regulations and guidelines requiring the listing of part 
of its shares on the Uganda Stock Exchange (USE). The current 
Uganda Communications (Fees and Fines) (Amendment) 
Regulations 2020, creates a public listing obligation for all NTO 
licensees, and specifies that 20% of the shares of the operator  
must be listed within two years of the effective date of the licence. 
This imposed a listing requirement by 15 December 2022 on  
Airtel Uganda. 

On 17 June 2022, the Uganda Communications Commission  
issued Airtel Uganda an extension of the listing obligation from 
15 December 2022 to 16 December 2023 on condition that  
the prospectus is submitted to the capital markets authority  
for approval before 30 June 2023. Airtel Uganda is working  
towards the listing with advisors and is confident it will meet the 
required deadline.

Airtel Africa plc Annual Report and Accounts 2023

23

STRATEGIC REPORT

Our business model

Creating value for our stakeholders

Our dynamic business model is underpinned  
by our sustainability strategy and delivers value  
to stakeholders while transforming lives through 
digitalisation and financial inclusion.

Our vision
Our vision is to enrich the 
lives of our customers.

Our values
Alive
We act with passion and  
a can-do attitude. Innovation  
and an entrepreneurial spirit 
drive us.

Inclusive
We champion diversity.  
We’re at the heart of our 
communities, and anticipate, 
adapt and deliver solutions  
that enrich the lives of the 
people we serve.

Respectful
We act with humility and are 
always open and honest.  
We deliver on our promises  
to customers, stakeholders  
and each other.

How we create value

An efficient network and business structure 
in 14 markets across sub-Saharan Africa, 
which we continually improve through 
innovation

Delivering outstanding 
services and products, 
always aiming for 
best-in-class

Through a unique 
distribution network that 
is close to our customers

Spectrum assets in every 
country, with multiple layers of 
data capacity, including new  
5G technology in six markets

•  Mobile network partnerships 

that outsource the 
management and operation 
of our network infrastructure

Voice

A modernised network 
offering 2G, 3G, 4G and 5G,  
largely on efficient single  
RAN technology

31,500+ network towers  
and data capacity of 23,900+ 
terabytes per day

70,500+ km of fibre across  
our markets

4,000 employees

Other key inputs  
and enablers:
•  Compliance with regulatory 
frameworks in all markets

•  A sound capital allocation 
strategy and financial 
management that targets 
revenue growth ahead of  
the market and underlying 
EBITDA margin improvement

•  A strong management 

structure with operating 
companies in each market 
that can leverage Group 
expertise

•  Our sustainability strategy 

which underpins everything 
we do. It is aligned with the UN 
SDGs and supported by goals 
and active policies to respect 
human rights, drive positive 
social impacts, protect the 
natural environment and 
conserve resources

•  Sound and transparent 

governance

•  A network of over 2,600 

partners, including mobile  
brands, IT companies and 
telecoms infrastructure  
providers

Data

Airtel Money

Other services, including 
fixed-line telephony, home 
broadband and data centres

A wide network of more than  
2.6 million retail touchpoints 
supported by a digitalised 
approach, including:

More than 79,500+ exclusive 
retail touchpoints, including 
minishops, kiosks and Airtel 
Money branches

More than 304,000+ activating 
outlets

Strategic collaborations  
with regional and international 
partners to offer financial 
and money transfer services

Other key inputs  
and enablers:
•  Efficient Know Your 

Customer (KYC) processes

•  Easier onboarding processes, 

self-service through our 
self-care MyAirtel app, 
available in all markets

24

Airtel Africa plc Annual Report and Accounts 2023

99.2%

of our customers use  
pre-paid services

2.6+ million 

people financially empowered 
through direct employment, 
business partnerships and 
our distribution network

Our purpose of transforming lives is supported by our sustainability 
strategy, described on pages 38-55

Our strategy is supported by a robust framework for monitoring and 
managing risk, described on pages 90-97

What makes us different
There are many aspects of our 
strategy and business model 
that are unique to us. If we had 
to choose three important ways 
in which we stand apart from 
the competition, they would be:

Rapidly expanding  
coverage that’s  
reliable and high quality
We have an extensive, resilient 
and reliable 4G network that’s 
meeting the growing demand 
for data, we’re investing in 5G 
capability, and our network 
expansion programmes are 
connecting the unconnected 
in rural and urban areas.

99% 

of customer requests 
processed digitally

5G spectrum 

acquired in six markets, including 
Massive MIMO technology

Simple, transparent  
pricing and service

A unique distribution 
network

Our straightforward pricing 
models, simple ‘more for more’ 
offers and intuitive customer 
journeys are helping us to win 
and keep customers.

By building exclusive channels 
and developing effective, 
digitised onboarding processes, 
we’ve been able to grow our 
customer base faster than 
the market.

Offering simple, 
digitalised customer 
journeys and 
competitive pricing

Simple, convenient and  
intuitive customer journeys

Straightforward pricing  
plans based on the principle  
of ‘more for more’

A tailored pricing strategy  
that varies depending on  
market position

Other key inputs  
and enablers:
•  Marketing and brand-building 

to increase consumer 
awareness and build 
customer loyalty

To reach:

Creating value for:

140 million

total customers

54.6 million

data customers

31.5 million

Airtel Money customers

Our customers
Convenient and competitive 
services that enable people to 
connect, live and work

Our people
Direct employment 
in a growing business offering  
competitive pay and training

Financial inclusion 
and opportunity through 
connections to local and global 
economies

Our economies
Accelerated sustainable 
development through  
financial inclusion and  
‘banking the unbanked’

Direct and indirect 
contributions of $2.1bn  
in 2022/23 (vs $1.5bn in 
2021/22)

2.6 million people earning 
through working with Airtel 
Africa as entrepreneurs and  
in our distribution networks 

Our communities
Programmes to support 
education, health and wellbeing, 
and disaster relief

Our shareholders
Constant currency revenue 
growth of 17.6%  
in 2022/23

Underlying EBITDA margin 
of 49.0%

Total dividend of 5.45 cents  
(interim and final as 
recommended by the Board)

Airtel Africa plc Annual Report and Accounts 2023

25

 
 
STRATEGIC REPORT

Our strategy

Our  
‘Win with’ 
strategy

Our ‘Win with’ strategy is 
designed to deliver long-term 
value for all our stakeholders,  
and is underpinned by the 
detailed framework of 
environmental, social and 
governance (ESG) objectives  
in our sustainability strategy.

26

Airtel Africa plc Annual Report and Accounts 2023

We’re transforming lives across sub-Saharan Africa through 
products, services and programmes that foster financial 
inclusion, drive digitalisation and empower our 140 million 
customers and their communities. We have a clear business 
objective: to grow market share profitably and create superior 
enterprise value while delivering our sustainability strategy,  
so we can continue to serve our vision of enriching the lives  
of our customers. 

Our ‘Win with’ strategy has six strategic pillars through which  
we aim to deliver sustainable, profitable growth. Underpinning 
all these pillars are two constant themes: digitalisation, and  
our commitment to contributing to sustainable development 
through our sustainability strategy.

We aim to act as a responsible business at all times – and  
to deliver on our promises. That means doing business 
transparently and with a sound governance structure. It also 
means being a good partner and an active contributor to 
society, by creating jobs, paying taxes and respecting  
the environment. 

We work with the governments and institutions of the countries 
in which we operate to develop and deliver our strategy – which 
helps them realise their goals for sustainable development while 
ensuring our strict and continued compliance with local laws 
and regulations. 

e d   b y   o u r   commitment to digitalisatio

n

t

e l e r a

A c c

Win with 
technology

Win with  
people

Win with 
distribution

Transforming 
lives

Win with  
cost

Win with  
data

Win with  
mobile 
money

U

n

derpinned by our sust a i n a b i

g y

a t e

t r

y   s

t

l i

Airtel Africa plc Annual Report and Accounts 2023

27

 
 
 
 
 
 
STRATEGIC REPORT
STRATEGIC REPORT

Our strategy continued

Win with technology

We aim to create a leading, modernised network that provides 
the data capacity to meet rapidly growing demand and 
supports connectivity and digitalisation in our markets.

That means improving basic network uptime, quality and 
resilience as well as expanding our network footprint and 
our 4G capabilities, while developing our 5G capacity in 
readiness for predicted 5G demand. To reflect the importance 
of IT capabilities and technology in reaching our customers, 
we renamed this pillar from ‘Win with network’ to ‘Win with 
technology’ this year.

Our priorities

Expanding the reach of 4G coverage and building 
capacity through our 2G>3G>4G approach

Investing in 5G spectrum to make our network  
future-ready 

Focusing on rural coverage expansion through new 
site rollouts, recognising that access to a reliable 
service is the critical first step for reaching previously 
underserved communities

Focusing on our network resilience and service 
continuity, and adding capacity through aggregation 

Building and modernising our network through 
optimal end-to-end design, including spectrum 
additions

Our progress

We continue to focus on delivering best-in-class service 
and 4G networks in our markets, while ensuring our 
network is ready for future 5G demand by investing in 5G 
spectrum and technological capabilities in key markets. 
Our goal is to be the market leader everywhere we 
operate, while continuing to include more people in our 
network, particularly in underserved rural areas. This  
year we made significant investments in our network, 
technology and spectrum, while maintaining our services 
in the face of challenges that included fuel price inflation 
and fuel shortages – we also made progress in initiatives 
with our suppliers to increase the use of renewable 
energy and reduce fuel dependency.

As part of ensuring we are ready for 5G demand, in 
addition to purchasing spectrum we grew our fibre 
infrastructure and tested our 5G capabilities. We  
invested in data centres while exploring their potential  
for additional revenue streams from third-party users.  
We continued to improve our fibre provision in metro, 
intercity, and international networks, including through 
cost-effective partnerships and co-investment 
programmes. 

We increased data speeds as well as coverage. In 
addition to our KPIs, below, we track our progress by 
measures which include data consumption, which 
increased from 1.8 million terabytes to 2.6 million 
terabytes and the number of new sites in rural areas,  
a target that supports our sustainability strategy: this  
year we added 1,100 new sites in rural areas.

How we measure progress

We measure progress through several KPIs, described  
on pages 18-19, including:

Total sites and data capacity: we deployed more than 
2,700 additional sites, reaching 31,546 sites in total as  
of 31 March 2023. During the year, we added 3,200+ 
more sites to 4G (90% of sites now on 4G) and added  
an incremental 6,000+ km of fibre (70,500+ km of fibre 
as of March 2023). Data capacity increased by 41.2%  
to 23,900+ terabytes (TB) per day, with peak hour data 
utilisation at 47.4%. In addition, 42.9% of our sites are in 
rural locations and our network availability is 99.61% as  
of 31 March 2023.

For more information about our principal risks, see  
pages 90-97 

For more information about our sustainability progress,  
see pages 38-55

28
28

Airtel Africa plc Annual Report and Accounts 2023

Win with distribution

We aim to build on our unique distribution network to 
increase our ability to reach and serve customers in all our 
markets by making our services visible and accessible.  
Our distribution network empowers our business by 
extending our brand and ability to offer inter-linked services, 
as well as through customer recruitment and retention.

Our priorities

Strengthening our distribution infrastructure to win 
more quality customers by increasing our depth and 
width, with a particular focus on rural areas

Enhancing the customer’s experience through 
simplified digital customer onboarding processes, 
including the Know Your Customer (KYC) process

Cross-selling new digital services to our existing 
customer base

Broadening our offer to enhance usage and ARPU, 
while further granulating our approach to distribution 
so we can focus faster and more responsively 
on the needs and issues of customers in smaller 
geographies, increasing our net customer reach.

Our progress

compliant with local Know Your Customer (KYC) 
requirements while being as efficient as possible, 
including by recording biometric information where this   
is a requirement. Through digital registration, most 
onboarding processes are achieved in five minutes  
or less.

We tackled a number of challenges over the year. We 
addressed shortages of SIM cards in some markets  
by integrating SIM sales with onboarding and have 
enhanced our offer for e-SIM-capable smartphones.  
The increasing uptake of the MyAirtel app has helped 
mitigate currency shortages in some markets. 

As smartphone penetration increases and our 4G 
network expands, we expect further migration from voice 
to data services, and we look for further opportunities to 
recruit data customers, such as our partnership with New 
World TV in 2022, which enabled Airtel TV subscribers  
in the Democratic Republic of the Congo (DRC), Republic 
of the Congo, Gabon, Chad, Niger, Madagascar and the 
Seychelles to enjoy exclusive, live access to all FIFA World 
Cup 2022™ matches. 

We have continued to expand our distribution network  
to get closer to customers and increase our visibility, 
developing our infrastructure and achieving net additions 
as reflected in the KPIs.

Our physical distribution network remains key to our 
success, and we expanded our ecosystem of customer 
activation outlets from 251,000+ to 304,000+ this year, 
while consolidating the services we can offer at a single 
outlet. At the same time, we’re enhancing our digital 
distribution capability to stay ahead of the penetration of 
smartphones, and we remain focused on MyAirtel app 
and other self-serve functionality. Fast, effective digital 
onboarding is also a continuing priority, bringing new 
customers to our service in ways that are 100% 

How we measure progress

We measure distribution through several KPIs, described 
on pages 18-19, including:

Customer base and net adds: our customer base grew  
by 9.0% to 140 million as of 31 March 2023. Customer 
activating outlets grew by 21.0% to 304,000+. The 
overall growth reflects our investment in sales and 
distribution infrastructure, including our exclusive Airtel 
Money distribution channel of kiosks and branches.  
Our enhanced distribution channel ensures availability  
of SIM cards, recharge cards and money float. 

For more information about our principal risks, see  
pages 90-97

Airtel Africa plc Annual Report and Accounts 2023

29

STRATEGIC REPORT

Our strategy continued

Our ‘Win with distribution’ strategy in action

Zambia: delivering excellent 
execution to reach more 
customers

Excellent execution is key to winning with 
distribution. Everywhere we operate we aim 
to increase our productivity, accelerate our 
subscriber growth and improve our market 
share. Across the Group, we focus on 
aligning our distribution and marketing 
campaigns, and continue to identify 
opportunities for productivity improvements 
in areas that are typically underserviced 
– what we call ‘hyper-growth’ opportunities, 
which can be rural or urban depending on 
local circumstances. 

This year, Airtel Zambia was a high-
performing market, delivering on distribution 
by getting closer to customers – as of 
31 March 2023, we had 189,000+ 
distribution touchpoints (recharge selling 
outlets and Airtel money agents) across  
the country, an increase of 39.5% year-on-
year, and 117,000 Airtel Money agents,  
an increase of 47.5%.

Those distribution touchpoints are nurtured 
– we want people to want to work with us, so 
we’ve built our employer brand and reward 
structure for the people who work for us 
directly, and people who earn through 
working with Airtel Zambia. Our team 
supervises the network carefully, visiting 
sites to check they have sufficient float, and 
helping our agents understand the business 
case for each Airtel Africa offering, so they 
can more effectively serve customers.  
Our ecosystem of distribution touchpoints is 
also carefully targeted: our cluster planning 
makes our distribution more efficient, and  
we aim to ensure customers can access SIM 
cards, recharge and mobile money at every 
site. Our My Airtel app is also playing a vital 
role in Zambia, as described on page 47.

As a result, our revenue in Zambia grew by 
32.4% in 2022/23, driving revenue growth 
for both data and mobile money services. 
Our customer base in Zambia grew by 15.1% 
to 8 million customers. 

   For more information about our East Africa 

business, see pages 68-69

39.5%

increase in distribution touchpoints

37,000+

increase in Airtel Money agents

Ifwe ba Airtel, 
twalipalamina mu 
kutangata abekala 
calo.

The proximity of  
Airtel touchpoints is 
convenient as ever.

Evans Mulenga Lusaka, Zambia

30

Airtel Africa plc Annual Report and Accounts 2023

Our ‘Win with data’ strategy in action

The Democratic Republic of the 
Congo: demand for data resilient, 
even in challenging times

Across our markets, demand for data 
continues to grow fast – even in a year in 
which many customers felt the pressure of 
fuel shortages and food price inflation. It 
shows that if we can stay ahead through  
the strength of our technology and 
distribution networks, there is clear  
potential for future growth.

In the DRC, for example, we were able to 
grow our 4G data customer base by 37.5% 
to 1.9 million and increase 4G customer 
penetration as a percentage of our total data 
customer base to 47.5% – this means that 
alsmost half of our data customers are using 
4G technology in the DRC. This growth in 
customers came at a time of significant  
data demand. To support this expansion,  
we reinforced our 4G network, which added 
280+ sites in the DRC over the year, while 
strengthening our ability to get close to 
customers through our distribution system.

Boosting our smartphone offer through 
competitive pricing has also played an 
important role in the DRC, alongside the 
reliability of our network – and we took steps 
to widen our supplier base and increase the 
frequency of supplies. 

These investments have paid off: our total 
data usage in the DRC increased by 63% to 
183.2 million GB. 

For more information about our Francophone  
Africa business, see pages 70-71

37.5%

growth of our 4G customer base

63%

increase in data usage

Rapide, de bonne 
qualité et abordable.

Speedy, good quality 
and affordable.

Sarah Kabwende Kinshasa, DRC

Airtel Africa plc Annual Report and Accounts 2023

31
31

STRATEGIC REPORT
STRATEGIC REPORT

Our strategy continued

Win with data

We aim to maximise the value of data-based services and 
increase data penetration in all our markets. That means 
encouraging smartphone ownership and increasing 
data usage at scale, while increasing access to the digital 
economy for customers in all our markets.

Our priorities

Leveraging our 4G network for data ARPU and 
revenue growth and using our technology to win  
and/or maintain market leadership 

Investing in 5G capabilities to be ready for future 
demand

Smartphone offerings for all new handsets through 
well-priced, transparent bundles

Further developing our wireless home broadband 
business

Developing innovative products and data solutions 
for corporate and SME customers through Airtel 
Business 

Continuing to focus on data security for our 
customers in line with our sustainability strategy

Our progress

Driving success in our ‘Win with data’ pillar is closely 
linked to our ability to extend and maintain fast, reliable 
networks, and to being close to our customers through 
our distribution organisation. This year we saw the 
number of data customers rise to 54.6 million alongside 
the expansion of our 4G network and the continued 
increase in broadband customers. Our data capacity 
grew rapidly to 23,900+ TB per day, and we added 
3,200+ 4G sites to our network, which means we’re 
including more people than ever, as well as offering higher 
speeds and capacity. Our investment in 5G spectrum and 
capabilities in Kenya, Nigeria and Zambia ensures we will 

be ready to meet 5G demand. The strong presence of  
our outlets and our marketing investment support this 
network advantage. To keep customers’ data secure,  
we now hold certification in ‘Information Security 
Management System’ (ISO 27001), and ‘Business 
Continuity Management System’ (ISO 22301), which 
cover all mobile communication and mobile money 
operations in all our markets.

While the rate of smartphone penetration growth slowed 
this year in many markets as consumers faced cost-of-
living pressures, we continued to recruit smartphone 
users, driven by innovative products and partnerships 
with smartphone sellers. A range of offers and products 
drove increased usage, including Airtel TV. Overall, data 
usage grew by 46.3%, demonstrating the strength  
of demand. 

How we measure progress

We measure data through several KPIs, described on 
pages 18-19, including:

Data customers, 4G data customers and penetration. 
Our data customer base increased by 16.9% to 
54.6 million as of 31 March 2023, and now constitutes 
39.0% of our total customer base. Our total data 
usage increased by 46.3% to 2.6 million TB. Data 
usage per customer per month reached 4.4 GB, an 
increase of 29.1%. 4G data usage contributed 74.5% 
to total data usage. 

Data revenue grew by 23.8% and data ARPU was $3.0, 
up by 9.3% in constant currency.

For more information about our principal risks, see  
pages 90-97

For more information about our sustainability progress,  
see pages 38-55

3232

Airtel Africa plc Annual Report and Accounts 2023

Win with mobile money

We aim to accelerate the digital ecosystem by rapidly 
enabling Airtel Money services in all our markets, 
harnessing the ability of a profitable mobile money 
business to enhance financial inclusion in some of the  
most ‘unbanked’ populations in the world.

Our priorities

Further strengthening our distribution channel 
of kiosks, mini shops and dedicated Airtel Money 
branches, so customers can access assured float 
and cash

Build and scale Airtel Money across all our markets

Continuing to recruit customers from our mobile 
services base using recharge as an enabler 

Make Airtel Money the currency of choice by 
expanding our mobile money portfolio through 
additional mobile money services, including  
merchant payments

Enterprise and digital payments, including 
commercial payments, benefit transfers, loans  
and savings

Developing our fintech services as we move towards 
providing platform services (loans and international 
money transfers)

Focusing on technology as an enabler and 
competitive advantage

Our progress

We have widened our customer base and driven 
increased revenues while substantially increasing the 
reach and depth of our mobile money offer. We continue 
to focus on our distribution network and float availability 
through our Airtel Money branches, which expanded  
by 11.5% in 2022/23, and kiosks, which increased by 

10.8%. We also increased the number of multi-brand 
agents in our network by 44%. This has resulted in the 
growth of our customer base to 31.5 million and we 
encourage female customers who are historically 
underserved by financial services in many of our markets 
to use our financial products and services. We continue 
to use recharges as an enabler for recruiting customers 
from our mobile services base. 

We have invested in our technology and our people to 
ensure we have the capabilities and skills we need to 
increase Airtel Money’s acceptance as the currency of 
choice across the financial ecosystem. Among other 
metrics, this has seen the value of international money 
transfers increase by 33.7%. 

At the same time, we began to gear up our offering in 
Nigeria following the granting of our Payment Service 
Bank (PSB) licence by the Central Bank of Nigeria in  
April 2022. 

How we measure progress

We measure mobile money progress through several 
KPIs, described on pages 18-19, including:

Airtel Money customer base and penetration: our Airtel 
Money customer base grew by 20.4% to 31.5 million. 
Airtel Money transaction value and transaction value  
per customer: our transaction value grew by 41.3%  
to $88.6bn in constant currency. Transaction value  
per customer grew by 16.4% in constant currency.

Airtel Money revenue grew by 29.6% and Airtel Money 
ARPU was $2.0, up by 6.8% in constant currency.

For more information about our principal risks, see  
pages 90-97

For more information about our sustainability progress,  
see pages 38-55

Airtel Africa plc Annual Report and Accounts 2023

33

STRATEGIC REPORT

Our strategy continued

Our ‘Win with mobile money’ strategy in action

Making wallet payments easier: 
‘quick loans’ in Uganda

Improving customer experience is an 
essential part of accelerating the digital 
ecosystem – so we’re focused on making 
mobile money services as seamless and 
trouble-free as possible. Our ‘quick loan’ 
product is designed to do just that – helping 
customers make payments when and where 
they want to, reducing the number of failed 
transactions, and smoothing the mobile 
money experience.

We introduced quick loans after spotting  
the number of failed transactions that 
resulted from customers having insufficient 
funds in their mobile wallets to cover the 
transaction value or their fees. We offer a 
one-time instant loan to cover the fee or 
value, up to their credit limit. The loan 
attracts a low fee, and is available for buying 
goods and services, paying bills, buying 
airtime, or money transfers – whatever the 
customer needs.

The product has rapidly become very 
popular in markets such as Uganda, which 
was among the first to pilot it. Demand in 
Uganda had reached $7.9m per month by 
March 2023 – often driven by customers 
such as micro-traders who choose to buy 
their stock in the morning and repay their 
loan in the evening after trading. The 
866,000+ quick loans taken up by 254,000+ 
customers in Uganda have opened up new 
financial inclusion opportunities for young 
enterepreneurs like Ivan Baguma who runs 
his health supplements business in Kampala. 
It has also helped to drive 20.5% Airtel 
Money revenue growth in Uganda in 
2022/23.

For more information about our East Africa  
business, see pages 68-69

20.5%

Airtel Money revenue growth

$7.9m

monthly disbursement of instant 
loans in Uganda

Okwewola kwesimu 
kunyambye nyo mu 
bisinesi yange.

Quick loans help me 
grow my business.

Ivan Baguma Kampala, Uganda

34

Airtel Africa plc Annual Report and Accounts 2023

Our ‘Win with people’ strategy in action

Building opportunity for the careers 
of the future 
The digital opportunity is full of 
transformative potential – for our customers 
and communities, and for our employees.  
In October 2022 we launched our ‘Women  
in Tech’ programme to help ensure that our 
most promising female talent – those who 
scored high performance marks in several 
consecutive years – contribute their skills 
and expertise to key projects.

The 12-month programme focuses on 
business challenges in the digital and tech 
space – with participants working together 
to identify and design complete business 
solutions that address some of our biggest 
opportunities. The 58 women taking part in 
our first programme are being mentored by 
senior leaders and female Board members 
and will present their proposals and business 
plans to our executive team at the end of 
their training. 

‘Paying it forward’: inspiring the 
female talent of tomorrow
This programme is open to any high-
performing woman working in areas with  
a strong technical focus and aims to 
accelerate participants’ career potential 
through training in design thinking, problem 
identification and problem solving, and 
presentation skills. 

It reflects our commitment to providing 
opportunities and support to female 
employees as part of building gender 
equality in our workforce. It is also an 
example of our ‘pay it forward’ philosophy, 
because the participants in the course are 
already inspiring and mentoring other 
talented women in our business, including 
through a global seminar on International 
Women’s Day in March 2023.

58

participants in ‘Women in Tech’

42%

internal promotions 

We place the right 
people in the right jobs, 
with the right skills.

Rogany Ramiah 
Chief human resources officer

Airtel Africa plc Annual Report and Accounts 2023

35
35

STRATEGIC REPORT
STRATEGIC REPORT

Our strategy continued

Win with cost

We aim to achieve an efficient operational model, leading 
to an effective cost structure and improved margins. 
This enables us to build large incremental capacity at low 
marginal cost.

Our priorities

Our progress

Our cost-efficiency initiatives, which seek to optimise  
site operational and maintenance expenses, and 
bandwidth cost

A detailed analysis of expenses with the aim of improving 
operating margins in individual markets 

Ensuring fail-safe network design with optimal cost 
structures, for example through multiple fibre routes  
and high-capacity indefeasible right of usage (IRUs)

Increasing availability of digital recharges and  
self-care services

The aim of our cost model is to ensure that we can 
provide substantial additional capacity to serve our 
customers in all our markets, at marginal additional cost. 
We do this through optimising our network design, a 
constant focus on value in our inputs and our contracts, 
and volume optimisation. 

This year, rapid increases in the cost of the fuel we need 
to run our sites placed significant pressure on our cost 
base, while devaluations and currency shortages in  
some markets also created headwinds. SIM card price 
increases added to costs. However, we were able to 
maintain underlying EBITDA margins at broadly similar 
levels to 2021/22 thanks to a range of cost initiatives, 
including close collaboration with suppliers.

We continue to look for areas where we can share costs 
and increase our operational resilience while improving 
our offer to customers – for example, by exploring options 
for partnerships on fibre or data centre resources. 

How we measure progress

Underlying EBITDA for 2022/23 was $2,575m, up by 
17.3% in constant currency. Underlying EBITDA margin 
was 49.0%. 

For more information about our principal risks, see  
pages 90-97

For more information about our sustainability progress,  
see pages 38-55

36
36

Airtel Africa plc Annual Report and Accounts 2023

Win with people

We aim to be the employer of choice with a diverse and 
inclusive work environment that continues to foster 
a culture of high performance, employee wellbeing, 
skills enhancement and coaching. We have a long-term 
commitment to our people and our employer brand.

Our priorities

Ensuring we have the right people in the right jobs, with 
the right skills and at the right cost

Accelerating our diverse pipeline of talent to meet current 
and future business needs

Improving leadership and functional skills through 
coaching, our digital learning platform, functional learning 
programmes and cognitive assessments

Digitising our people processes to improve the overall 
employee experience and make Airtel Africa an even 
more engaging place to work

Continually improving our processes and procedures and 
evolving our work environment to ensure we remain an 
attractive employer that recruits and retains the best

Our progress

Our business depends on having the right people in the 
right jobs, with the right skills. We have continued to focus 
on talent, capability and technology to bring the best out 
of our people and deliver the best results for the business, 
and our Group’s overall results in the face of global and 
local headwinds this year demonstrate that we are on the 
right track. In 2022/23 we continued to apply a ‘build or 
buy’ succession strategy, and our internal development 
programmes resulted in a 42% internal promotions  
into new or existing roles, while we also reduced our  
‘time-to-hire’ time significantly. Our Airtel Africa mobility 
programme, designed to support talent development and 
skills transfer across the Group, enabled high-potential 
employees to deepen their skills and enhance experience 
through cross-functional, cross-border roles. 

Our gender diversity stands at 26% women in our 
workforce, and we launched our ‘Women in Tech’ 
programme to further develop our pipeline of  
female talent. 

As our ways of working are underpinned by a strong 
governance framework, we also built our people’s 
understanding of the Code of Conduct through a 
mandatory refresher training course available in English 
and French, and ensured all new hires were trained in our 
global Code of Conduct. 

Digitalisation is an important part of our approach, and 
we continued to develop our digital learning platforms 
and expand the ways in which we engage with 
employees. Our employee engagement survey continues 
to provide us with regular insight and feedback from  
our people. 

Further details of our engagement and programmes, 
including our employee assistance programme, are on 
pages 44 and 45 in the stakeholder section.

How we measure progress

We measure our progress on people through a number  
of KPIs, including:

•  Diversity – by gender (26% women in our workforce, 

29% women in ExCo at the OpCo level) and nationality 
(employees from 39 nationalities).

•  Skills development – we delivered key functional and 
leadership training through accelerated on-demand 
learning programmes, which in return improved 
productivity and overall performance.

•  Employee engagement – our bi-annual employee 

engagement survey achieved a 91% response rate  
in 2022/23, a 4% improvement from 2020/21 
engagement level, with an overall engagement score of 
81% which is a 2% increase from the previous score.

•  Voluntarily attrition rate is 13%. 

For information on how we manage our risk, see  
pages 90-97

For more information about our sustainability progress  
and commitments to our people, see pages 38-55

Airtel Africa plc Annual Report and Accounts 2023

37

STRATEGIC REPORT

Our sustainability strategy

Transforming 
lives 

Our sustainability strategy 
framework and long-term 
goals underpin our business 
strategy and ensure that  
our corporate purpose of 
transforming lives is at the 
heart of everything we do. 

Sustainability KPIs

Scope 1 and 2 emissions*

114,842 (tCO,e)

Total energy consumption*

192,097,364 (kWh)

Population covered by mobile network**

79.45%

Gender diversity**

26%

*  GHG emissions and energy consumption calculated as of  

31 March 2023

**  as of 31 March 2023

38

Airtel Africa plc Annual Report and Accounts 2023

We published our sustainability strategy in October 2021 – a 
blueprint for the future of our business, the people we employ 
and the communities we serve. A year later, in October 2022, 
we published our inaugural Sustainability Report. It is aligned 
to the requirements of the Global Reporting Initiative (GRI)  
and the Task Force on Climate-related Financial Disclosures 
(TCFD) reporting standards. It also provides full data and 
detailed updates on our progress against our goals and 
targets, including specific information on our sustainability 
governance and partnerships. In both our sustainability 
strategy and the Sustainability Report 2022, we committed  
to full transparency in our reporting and to regular and timely 
updates on our progress. 

Ahead of the publication of our next Sustainability Report  
in 2024, we’re taking this opportunity to provide our 
stakeholders with a summary of our sustainability-related 
work over the last six months. 

Our sustainability strategy 
framework 
A clear framework is essential to ensure that we remain 
focused on the delivery of every aspect of our strategy and 
to provide clarity in our reporting. 

Our materiality assessment identified a broad range of 
topics relevant to our entire business – these are vital, and 
addressing the challenges will support our company’s 
purpose to transform lives for people, families, communities 
and businesses across the African continent. 

Our framework also provides a structured approach for the 
programmes which are implemented in our 14 markets. 

Pillar 1 
Our business

Our ambition is to increase 
digital inclusion in Africa 
through the expansion and 
increased reliability of our 
network. This will provide the 
connectivity to contribute  
to the economic growth  
of individuals, families, 
communities and nations 
across the continent.

We describe progress on  
our business pillar on  
pages 40-43

Goals

Data security 

Service quality 

Supply chain 

SDG alignment

Pillar 2 
Our people

Our ongoing commitment is 
to provide rewarding 
employment opportunities 
and to achieve genuine 
diversity and inclusion at all 
levels across the business. 
This goes to the core of who 
we are. 

Commitments

Diverse and inclusive 
workforce
Training and  
development
Healthy and safe work 
environment

Employee engagement

We decribe progress on our 
people commitments on 
pages 44-45

SDG alignment

Pillar 3 
Our community

Pillar 4 
Our environment

Our ambition is to drive  
digital and financial inclusion 
and access to education for 
people and communities 
across Africa through the 
provision of data and mobile 
services underpinned by  
our network expansion.  
This is vital to the positive 
transformation of lives  
across Africa.

We describe progress on  
our community pillar on 
pages 46-52

Goals

Digital inclusion 

Financial inclusion 

Access to 
education 

SDG alignment

Our ambition is to address 
and minimise the impact  
of our operations on the 
environment. This is critical 
for the world in which we live.

Goals

Reduction of  
GHG emissions
Environmental  
stewardship 

We describe progress on  
our environment pillar on 
pages 52-55

SDG alignment

Airtel Africa plc Annual Report and Accounts 2023

3939

 
 
 
 
STRATEGIC REPORT

Our sustainability strategy continued

Pillar 1 
Our business

This pillar of our sustainability strategy underpins 
our commitment to transform lives across Africa 
through the provision of safe, reliable and resilient 
connectivity to drive economic growth and 
development. Our ambition is to increase digital 
inclusion across the continent through the 
expansion and increased reliability of our network, 
to keep our customers’ data safe and protected  
at all times, and to ensure our entire value chain 
adheres to our ESG principles. 

 Our data security goal

Our commitment is to guarantee that our data 
privacy and security controls are among the best 
in the world. It is our highest priority material topic.

Our goal is to establish industry-leading data 
security for our customers. We will achieve this 
through investment in technology and expertise, 
updated processes, and consumer awareness, 
delivered through programmes with clear targets 
and timelines.

MATERIAL TOPIC: DATA SECURITY

We aim to establish an internal control framework that 
aligns with industry standards and create internal 
capability to reduce our dependency on partners. 
We recognise our responsibility to provide customers with best-in-class 
protection for their personal and financial information. 

Our focus areas: 
•  Confidentiality – protecting information from being exposed to 
unauthorised parties and keeping sensitive information private. 

•  Integrity – ensuring the constant reliability of our data, networks 

and systems. 

•  Availability – ensuring authorised users have access to the 

systems, networks and data they need, and resolving hardware  
and software conflicts to build design resilience.

Certification has been a key focus for us in the last six months. In 
addition to preparing for the second annual audit of our ISO 27001 
ISMS and ISO 22301 BCMS certification, in November 2022 we 
started working towards ISO certification for SmartCash PSB 
(Payment Service Bank) Nigeria. These standards are vital in helping 
us establish a robust management framework and ensuring business 
and operational continuity. We have also introduced an industry-
leading ‘email gateway solution’ which will manage and filter all 
inbound and outbound email traffic to protect our organisation from 
email-borne threats and data leaks. We anticipate this will be fully rolled 
out by the end of 2023. 

To help our people and partners keep their information secure, in 
December 2022 we conducted a phishing simulation and have made 
training available to all employees and suppliers to reduce the risk of an 

40

Airtel Africa plc Annual Report and Accounts 2023

attack. We have also published comprehensive online safety 
information on all our consumer-facing websites to help customers 
protect their digital identities and personal information. 

To complement a redesign of our vulnerability management 
programme, in February 2023 we appointed an independent partner 
to test for weaknesses in our external facing assets. We have also 
upgraded our privilege access management solution which ensures  
no unauthorised access to data. This work has been completed in 
January 2023. 

We have put Group-wide cybersecurity insurance in place to reduce 
our exposure to the impact of any unsolicited and unwanted 
cybersecurity events. In addition, as part of our security incident 
management implementation, we enhanced our process to provide  
a robust response in case of any security attack. Our dedicated 24/7 
security team is responsible for continuously monitoring ‘attack 
surface’ to stop breaches by minimising risk from exposed assets  
and involve relevant stakeholders, as necessary. We also engaged  
an external security organisation, which monitors for cyber attacks  
and can respond to incidents when needed. For more information  
on our principal risks, see pages 90-97.

We updated our ransomware protection policy
Ransomware is when malicious attackers encrypt an organisation’s 
data and demand payment to restore access. In February 2023 we 
updated our ransomware protection policy to guard against this 
growing cyberthreat. 

This policy is designed to minimise and manage the risks associated 
with ransomware attacks on Airtel Africa. The updated policy sets out 
the mechanisms we have in place to identify our risk of a ransomware 
attack, and the controls around people, process and technology we will 
implement if a risk is detected.

84

external security tests

1,475

people trained during 
‘phishing’ simulation 

16%

increase in number of 
security applications and 
platforms

Our data security in action

Information security week – raising 
awareness among employees

Information security is a key focus area for us and our 
stakeholders – and we know it needs to be a shared 
responsibility for everyone at Airtel Africa. In February 2023, 
we launched our internal information security awareness week 
in three of our markets, helping our employees understand 
best security practices so they can help us reduce the 
possibility of service outages due to security incidents, data 
breaches, potential financial losses and reputational damage.

During the week, interactive events and activities in Tanzania, 
Uganda and Zambia focused on awareness activities and 
information security training, with online quizzes and contests 
to bring security messages to life, and ‘cyber-mascots’ who 
toured our offices to deliver spot quizzes.

We’ve seen a rapid increase in awareness in the markets 
where the awareness week was launched – and will extend  
the scheme to other markets in 2023/24.

 Our service quality goal

Our goal is to provide underserved communities 
with access to reliable network and connectivity 
across our 14 markets.

Providing network accessibility to rural areas is  
key to building digital inclusion. We will achieve it 
through the rollout of new infrastructure sites and 
technology, improved fibre connectivity and capacity 
delivered through programmes with clear targets 
and timelines.

MATERIAL TOPIC: SERVICE QUALITY

We aim to create a leading, modernised network that  
can provide data capacity to meet rapidly growing 
demand and enhance connectivity and digitalisation  
in our markets. 
By expanding our network, we’re helping to build digital inclusion for 
communities across Africa. 

Our focus areas: 

•  Accessibility – increasing the percentage of the population in each 
of our markets – including in rural areas – who have access to our 
services. 

•  Delivery – increasing the availability of our latest technology service 

offerings and products to all our customers. 

•  Reliability – ensuring our customers have access to reliable 

connectivity and high bandwidth capacity. 

Over the last six months, we have expanded rural coverage through 
new site rollouts and site modernisations to ensure uninterrupted 
network resilience and service continuity. We continued to deploy 
optimal end-to-end design, including spectrum additions in several 
markets, latest RAN (radio access network) technology and fibre 
rollout, and best-in-class voice service quality. 

At the close of our financial year, over 79.45% of the population in our 
markets had access to our network and over 65.88% of the population 
was covered by 4G. This is in line with the rollout timeline we had set. 

We’re also readying the business for 5G demand. Alongside acquiring 
5G spectrum, we had made preparations for 5G launch in Nigeria, 
Kenya, Zambia and Tanzania by 31 March 2023. Work is underway  
to prepare for the launch of 5G in another two markets in 2023/24.

Expansion of coverage

Total sites

Sites with 3G

Sites with 4G

31,546

30,866

28,476

Not only does 5G provide optimal service to our customers, it was also 
designed – from its inception – to be highly energy efficient. Moving 
data over 5G uses 90% less energy than LTE (long-term evolution)* 
and 5G workloads can be uploaded to the cloud where any associated 
emissions become the shared responsibility of the entire value chain. 
As part of our sustainability strategy, we have set a commitment to 
achieve net zero greenhouse gas emissions by 2050. Energy efficiency 
– and the contribution of 5G – is a critical consideration in this.

We have soft launched VoLTE (voice over long-term evolution) in 
Kenya, Nigeria, Uganda and Zambia and will begin trials in the DRC  
and Tanzania in 2023/24. We have also launched several campaigns 
to promote attractive voice bundles to our customers. 

Our uninterrupted mobile service reliability – or quality of experience 
(QoE) – has also improved. Our network availability is now the highest 
ever for the business pan-Africa combined RNA (radio network 
availability) with a value of 99.61% as of 31 March 2023. At 91.07%, 
our voice quality index is also at an all-time high, as is our DQI (data 
quality index) of 87.86% as of 31 March 2023. This level of network 
availability and quality index builds customers’ confidence in their 
quality of experience while making a voice call, streaming a home 
broadband video or connecting to family and friends, especially  
during high demand.

*   GSMA’s Mobile Net Zero – State of the Industry on Climate Action 2023 Report

79.45%

total population covered, 
with 4G coverage of 65.9%

31,500+

total sites as of 
31 March 2023 

19.11%

rate of fibre network rollout 
across all sites

75.31%

rate of fibre network rollout 
across data centres 

   For more information about our ‘Win with technology’ strategy, see  

page 28

Airtel Seychelles awarded top certificate for data 
centre design
In October 2022, following a robust assessment, Airtel 
Seychelles’ data centre was awarded EPI Conformance’s  
T3 Certificate for its architecture, telecom, electrical and 
mechanical facilities. 

Airtel Tanzania completes its passive marine cable 
landing station
In October 2022, we completed our second passive marine 
cable landing station (MCLS) in Dar-es-Salam, Tanzania. This is 
a significant addition to our existing MCLS in Mombasa, Kenya.

Airtel Africa scores top position in FBNI competition 
In the three months to December 2022, Facebook Networks 
ranked Airtel Africa as having the best user experience (based 
on 3G and 4G weighted average download speeds) in 13 of 
our 14 markets. This ranking is updated on a quarterly basis by 
our network insight partner, Meta portal. This means that our 
customers enjoy the fastest download and streaming speeds 
in those markets.

Airtel Zambia receives TechTrend Zambia Awards 
2022: #TTZAwards22
In March 2023, Airtel Zambia received the TechTrend Zambia 
award under the category ‘Best Mobile Service (calls and 
SMS)’. This award recognises Airtel Zambia’s achievement in 
offering best calling and messaging services with a particular 
focus on quality and reliability of our network coverage, fast 
data speeds, affordability and excellent customer service.

Airtel Africa plc Annual Report and Accounts 2023

41

STRATEGIC REPORT

Our sustainability strategy continued

Our service quality in action

Providing better services for more 
customers in Kenya

During the reporting period in Kenya we focused on ensuring 
our 4G network is ready to sustain our customers with 5G 
technology tomorrow – to do so, in July 2022 we acquired 
60 MHz in the 2600 MHz spectrum band for a period of 
15 years. And we have already made 56 sites 5G-ready as  
of 31 March 2023. 

To further increase our capability, we deployed 350 additional 
infrastructure sites reaching the total number of 3,163 sites as 
of 31 March 2023. We also laid out 900+ km of fibre reaching a 
total of 8,900+ km in 2022/23.

As a result, data capacity increased by 82.7% to 
3,047 terabytes (TB) per day, with peak hour data utilisation  
at 43%. Overall, in Kenya we cover 85% of rural population  
and approximately 46% of our sites are in remote areas.

   For more information about our ‘Win with technology’strategy,  

see page 28

We are committed to providing best-
in-class services while listening to our 
customers and constantly delivering 
innovative technology across the 
telecom landscape in Africa. 

Razvan Ungureanu
Chief technology and information officer

42

Airtel Africa plc Annual Report and Accounts 2023

  Our supply chain  
management goal 

Our goal is to ensure all our suppliers are aligned 
with our ESG principles.

Our stakeholders hold us accountable for this and 
we expect our suppliers to uphold high standards 
in human and labour rights, environmental 
performance as well as business ethics. We maintain 
that there is no place for the abuse of employee 
rights, violations of legislation, regulation or 
governance standards, or environmental negligence 
in our supply chain. 

MATERIAL TOPIC: SUPPLY CHAIN

As a responsible organisation, we look further than our 
own business and we aim to drive change and positive 
improvement through our entire value chain. 
Our goal is to ensure all our suppliers are aligned with our ESG criteria, 
upholding high standards in human rights, labour rights, environmental 
performance and business ethics. 

Our focus areas are: 

•  Enhanced due diligence – increasing the pre-contract disclosures 

we expect of potential vendors and suppliers.

•  Ongoing ESG compliance – reviewing the ESG standards, policies 

and controls of existing vendors and suppliers. 

In the six months from October 2022, our main priority was to maintain 
an ongoing supply of equipment, fuel and services despite the 
geopolitical turbulence and shortages caused by the residual impact 
of the Covid-19 pandemic. Over that period, we continued to increase 
our supplier base with contracts awarded to new suppliers or vendors 
while improving onboarding process. Work has started on the 
development of ESG disclosure requirements for new suppliers and we 
anticipate that this will be incorporated into our onboarding process by 
Q4’24. 

We also focused on existing suppliers and undertook a detailed 
analysis of the results from an ESG self-assessment questionnaire 
(ESG SAQ) which was sent to our top 100 suppliers and vendors (by 
procurement spend) in September 2022 to gather information on  
their ESG standards, processes and policies. With the response rate of 
79%, we were in a good position to carry out detailed analysis of the 
feedback we received. With this analysis in place, we’re now developing 
a robust self-certification process for suppliers and vendors which we 
will introduce in 2023/24. 

   For more information about our ‘Win with cost’ strategy, see page 36

0

breaches identified through 
whistleblowing mechanism

79%

ESG survey response rate 
from the top 100 suppliers

 
Engagement with our top tier partners 
Engaging our partners, vendors and suppliers in the delivery of our 
sustainability goals is critical. Scope 3 emissions account for over  
80% of our total GHG emissions, and it is vital we work in partnership 
to develop robust decarbonisation programmes and initiatives  
across our value chain. In March 2023, we completed ‘deep dive’ 
consultations with our top tier partners, who account for 78%  
of our scope 3 emissions. Our aim was to communicate our 
sustainability strategy goals with a particular focus on the reduction  
of GHG emissions. 

The consultation revealed that while our top tier partners are at very 
different stages of developing their decarbonisation plans – from  
those that have set net zero targets to those who are just starting to 
address emissions – they are deploying significant resources to their 
decarbonisation ambitions. We’re pleased that our partners have 
committed to enhancing disclosure of their GHG emissions data to 
help us accurately monitor and report our scope 3 emissions.

We’re pleased to work in true partnership 
with our suppliers and vendors to drive 
improved environmental and social 
performance throughout the entire 
industry. 

Ramakrishna Lella
Chief supply chain officer

Membership of the Joint Audit Corporation (JAC)
Airtel Africa is a member of the Joint Audit Corporation (JAC) 
which represents telecoms service providers, most of whom 
have vendors and suppliers in common. JAC will undertake 
on-site audits of five of our suppliers each year. In the six 
months from October 2022, we identified the suppliers and 
sites to be audited under the JAC guidance. These audits will 
take place by the end of 2023/24. JAC verifies and assesses 
implementation of ESG-related programmes across the 
leading suppliers to the ICT industry. Furthermore, JAC 
members collaborate to ensure best practice in the shared 
value chain, and we support corrective programmes that JAC 
encourage to improve ESG standards.

This membership will allow us to implement and enhance a 
periodic audit process for vendors and suppliers to monitor 
their compliance with our ESG criteria.

What we learnt from our suppliers:  
key findings from our ESG SAQ

General sustainability 
commitments and policies 

Environmental 

96% 

of suppliers who 
responded to our ESG 
SAQ have established  
a code of conduct

92% 

have a grievance 
mechanism in place

80% 

have an ESG 
framework or policy 

64% 

have publicly committed 
to sustainability through 
their policies or 
sustainability reporting

80% 

have recycling schemes and 
waste reduction initiatives 

53% 

track energy consumption and 
conduct on-site energy audits 

34% 

measure scope 1, 2 and/or 3 
greenhouse gas emissions

32% 

have GHG emission 
reduction goals 
and targets 

Social 

94% 

Governance

96% 

define their approach 
to labour and health 
and safety standards

have anti-corruption 
and anti-bribery policies 
and procedures 

91% 

have policies that prohibit 
child or forced labour

94% 

have data 
security systems 

96% 

95% 

have policies that prohibit 
workplace harassment 

undertake regular 
stakeholder engagement 

100% 

49% 

provide health and safety 
training to employees

monitor ESG 
performance of suppliers 

86% 

35% 

conduct annual health 
and safety audits 

require suppliers to 
publicly disclose ESG data

73% 

invest in community 
development projects

Airtel Africa plc Annual Report and Accounts 2023

43

 
STRATEGIC REPORT

Our sustainability strategy continued

Pillar 2 
Our people

Our commitment to people in action

  Our commitment to creating a 
diverse and inclusive workforce

We continue to draw upon our broad range of 
policies, programmes and engagement initiatives 
to help us achieve this goal.

We are committed to delivering equality in our 
workforce. We will achieve this through recruitment 
and programmes to provide training and 
advancement for everyone regardless of gender, 
nationality or disability. 

MATERIAL TOPIC: DIVERSITY AND INCLUSION

Our people are critical to the delivery of our business and 
sustainability strategy.
Without our dedicated and talented workforce, we would not be able 
to achieve our growth objectives or deliver on our corporate purpose 
of transforming lives. Our commitment is to provide rewarding 
employment opportunities and a workplace where everyone can 
thrive and develop. This goes to the heart of who we are. 

Our commitment to creating a diverse and inclusive 
workforce
Increasing female representation throughout the organisation is a key 
focus for us. Over the past six months, we have appointed several 
women into senior level roles, including the finance director of Airtel 
Niger and the Group head of digital, both of whom were recruited 
externally. Providing opportunities for our own people is important,  
and we’re delighted that a female employee has been promoted into 
the role of Group head of tax. In addition, we have worked with our 
recruitment consultancies across all 14 markets to ensure more 
female candidates are put forward for interviews. 

81%

employee engagement 
survey scores

29%

gender diversity of our 
leadership in 14 OpCos

31%

gender diversity of our 
Board of directors

39

nationalities in our 
workforce

27.5%

female representation  
across 14 OpCos

$1.1m

total investment into  
training and development 
programmes in 2022/23

229,660

total learning hours  
in 2022/23

0%

total recordable injury 
frequency rate (TRIFR)

44

Airtel Africa plc Annual Report and Accounts 2023

Mentoring and creativity helping Kenya win 
with people

Winning with people is vital in all our markets – because 
bringing the best out of our workforce lets our people fulfil their 
talent while driving our business success.

In markets where there’s strong competition for talented 
people, we have to be particularly creative to win. This year, our 
annual ‘Win with people’ prize was awarded to Airtel Kenya,  
a highly competitive market where our teams have delivered  
a range of training and initiatives designed to improve  
retention in our workforce, keep our brand visible, and  
engage employees.

Developing high-potential employees through e-learning 
courses, leadership training and job-shadowing helps keep  
our talent pipeline flowing. In addition, Airtel Kenya’s internship 
programme welcomed 20 interns to undertake projects  
across the business. Detailed mapping of the talent pool and 
well-executed onboarding programmes helped Airtel Kenya 
recruit 200 sales executives in two months.

Airtel Kenya is also delivering on our gender diversity 
ambitions. The OpCo’s workforce is 40% female as of 
31 March 2023, and 50% of the leadership team are women. 
Airtel Kenya is always looking for new ways to develop female 
talent: this year the mentorship programme run in partnership 
with ‘Girls for girls’ saw 12 female employees mentored  
and three mentors trained over a six-month course, with 
participants reporting positive changes in their confidence 
outlook and understanding of the opportunities they have to 
contribute to Airtel Africa. 

Empowering all our employees is essential 
to winning with people – and we’ve  
focused on recruiting and developing 
high-potential employees to help nurture 
our high-performance culture.

Ashish Malhotra
Managing director, Airtel Kenya

Provision of best practice training and development
Over the past six months, we have continued to build opportunities  
for our people to develop their careers through a range of online and 
in-person training and development programmes. These programmes 
focus on leadership and functional training and are designed to 
improve career mobility. 

We have also updated Percipio, our online learning platform, to offer a 
personalised, immersive learning experience, including virtual workshops 
and access to relevant professional certifications. Since October 2022, 
more than 300 leaders have completed our ‘Agile culture’ course, and 
more than 5,300 employees and contractors have taken functional 
courses on Percipio, Xelerate and other online learning platforms. 

Developing the next generation of women leaders in technology is  
vital for us. We currently have 58 women on our ‘Women in Tech’ 
programme, all of whom are being mentored by senior executives.  
We anticipate this programme will accelerate in 2023/24. 

   For more information about this programme, see our strategic pillar 

‘Win with people’ on page 37

Our commitment to maintaining a healthy and safe  
work environment
Our human resources and facilities teams work together to maintain  
a healthy and safe work environment for every one of our employees. 
This is reviewed monthly by the Sustainability Committee. Our human 
resources teams also work closely with internal audit and assurance to 
guarantee a continuous focus on health and safety in the workplace  
in line with our recently updated health, safety and security policy. In 
addition, we continue to focus on the individual health and safety of 
our employees through a partnership with our health insurer. This 
includes wellness check-ups, 24/7 access to medical advice and 
support for mental wellness. 

Engaging with our employees
In March 2023, we held the Group leadership conclave in Dubai which 
was attended by senior executives from 14 OpCos. An important 
focus of the session was our ‘Win with people’ strategy: we addressed 
the Board mandate for building on our work to increase diversity  
and inclusion, and how to embed our unique ways of working and 
commitment to our people. This year’s leadership conclave was 
attended by around 250 leaders, a significant increase from previous 
years: we broadened the participation and included more manager-
level participants. The three-day session allowed us to discuss our 
annual operations planning (AOP) and also enabled our Chair and 
leadership to interact with managers and employees from 14 OpCos 
and HQ. 

In addition, chairpersons from our OpCo Boards attended and took the 
opportunity to engage with teams across the organisation and share 
insights into our culture and values. A plenary session was dedicated 
to our sustainability strategy and vision. The conclave was highly 
immersive, and all teams had an opportunity to engage with the  
senior leadership of the organisation as well as the Chair in person. 
Furthermore, we took time to award and recognise top-performing 
teams and individuals at the gala event. In addition, we organised 
several ‘open mic’ sessions, including a session with the Chair and  
the CEO during the closing remarks. 

    For more information about our ‘Win with people’ strategy,  

see page 37

Our commitment to people in action

Celebrating International Women’s Day 
across Africa

We celebrated International Women’s Day in March 2023  
for the third consecutive year, supporting equality, diversity  
and inclusion-related initiatives and campaigns across our 
14 markets. We adopted the UN Women’s theme for this year: 
‘DigitALL: innovation and technology for gender equality’.

Employees took part in talks, debates and activities to 
recognise our growing female workforce across the Group  
and to consider some of the barriers and challenges facing 
women in the workplace. We held a Group-wide town hall led 
by our CEO to recognise the contribution of women at Airtel 
Africa and to the wider community.

There could not have been a better  
theme given today’s global reality where 
technology underpins the way we live, work 
and play. I look forward to working together 
with Airtel Africa women to innovate and 
design new ideas for a brighter future.

Olusegun Ogunsanya
Chief executive officer

Airtel Africa is creating  
a culture and developing 
opportunities for women  
to nurture their talents  
and secure their futures. 
We are determined to 
improve gender equality 
across the continent.

Rogany Ramiah
Chief human resources officer

Airtel Africa plc Annual Report and Accounts 2023

45

 
STRATEGIC REPORT

Our sustainability strategy continued

Our people commitment in action

Pillar 3 
Our community

Supporting communities across Africa is – and  
has always been – at the heart of our organisation. 
Our ambition is to drive digital and financial 
inclusion and access to education for people and 
communities across the continent through the 
provision of data and mobile services delivered 
through our network expansion. These are vital to 
the positive transformation of lives across Africa. 

  Our digital inclusion goal
We are committed to improving the footprint of 
our network, and thereby offering higher coverage 
of populations across urban and rural markets.

Our goal is to significantly improve digital inclusion 
across Africa. We will do this by driving penetration 
of mobile telephony, smartphones and home 
broadband in rural areas through the provision  
of retail and support services. This will be key to 
addressing the digital divide.

MATERIAL TOPIC: DIGITAL INCLUSION

The availability and affordability of our products and 
services are critical to driving digital inclusion.
By expanding our network, we’re providing people with the opportunity 
to use telephony and internet services, often for the very first time, and 
increasing digital inclusion across Africa. But opportunity alone is not 
enough: consumers also need access to the products and services 
that enable them to take advantage of this opportunity.

Our focus areas: 

•  Rural penetration – increased penetration of mobile telephony in 
rural areas is a vital first step towards digital inclusion. For people to 
buy, use and understand their devices and digital services they must 
have access to local retail and customer support. 

•  Affordability – encouraging use of our full range of digital services 
through the creation of more attractive and affordable options for 
home broadband and smartphone purchases. 

•  Payment solutions – in pre-paid markets, the availability of digital 
services is dependent upon the availability of credit. We work to 
expand and develop more convenient payment solutions for our 
customers so that they’re able to access digital services as and 
when they need to.

There has been a significant improvement in data capacity through 
the expansion of our network coverage and data availability. The 
continued rollout of new sites and upgrade of existing sites to 4G has 
increased the number of people in Africa who can now access the  
4G network, especially in rural areas. Our rural population coverage 
stands at 70% as of 31 March 2023. We have also been encouraging 
customer uptake with the launch of data bundle offers designed 
specifically to appeal to the needs of customers in each market,  
with additional add-on offers available to existing users through the 
MyAirtel app – adoption of our data bundles grew by 3.5% to 94.7%.

Employee assistance programme delivers 
after cyclones in Malawi

Cyclone Freddy struck Madagascar and Malawi in February 
and March 2023, causing devastating loss of life and damage 
to property and infrastructure. Alongside our efforts to support 
customers and communities through our network, we also 
supported our people – especially the 17 colleagues who lost 
their homes in the cyclone. Airtel Africa funded temporary 
accommodation while they awaited resettlement into new 
homes, and the ‘Airtel ladies’ welfare group, which is wholly 
employee-driven, organised donations of clothes, bedding, 
appliances and non-perishable food items to be sent to the 
employees and their families.

The cyclone was followed by an outbreak of cholera in Malawi, 
and we moved fast to protect our people in the affected 
southern region, suspending all but critical travel, and  
keeping employees updated through health and safety 
communications.

Launching Airtel Women Network in Nigeria

In March 2023, we launched a programme called ‘Airtel 
Women’s Network’ to encourage women to play an active role 
in technology and empower them to become global leaders. 
Through this platform, we support Airtel Africa women through 
mentorship and networking – to be able to pitch ideas, access 
the resources and participate in key technology projects. 

This initiative is aligned with our commitment to increase 
gender diversity, and financial and digital inclusion in Africa.

46

Airtel Africa plc Annual Report and Accounts 2023

Digital inclusion in action

Zambia: MyAirtel app boosts distribution 
and accelerates digital penetration

In Zambia, the rapid uptake of MyAirtel app, the self-care 
service, has been central to an overall drive on distribution that 
is tailored to meet the needs of Zambian customers – and 
which has seen growth of MyAirtel app active users by 186% 
in the market this year. 

Airtel Zambia researched why and how customers used the 
app and followed up with a marketing campaign that focused 
on what customers found most important – for example, 
checking transactions, accuracy in sending and receiving 
money or paying bills. 

MyAirtel app was downloaded 1.3 million times in Zambia by 
the end of the year, and our active users almost trebled from 
162,000+ to 465,000+. 

70%

population covered 
in rural areas

36%

smartphone 
penetration

69%

sites with exclusive 
outlets

46%

digital recharge 
contribution to overall 
recharges

0.5%

home broadband 
penetration

According to the International Telecommunication Union (ITU), 
globally, 57% of women use the internet compared with 62% of men. 
Of the estimated 2.7 billion people worldwide currently unconnected, 
the majority are women and girls. We’re addressing the digital gender 
divide by offering affordable and easy-to-use products, such as ‘binge 
bundles’ offering high benefits at a lower price with limited validity 
which allow people on lower income, typically women, to access data. 
This contributes to unlocking women’s potential in the digital economy.

Since the internet has become part of everyday lives, our customers 
use it to work or for entertainment, and children use it to study and 
access learning platforms on their devices. In March 2023, we 
launched a new home broadband unlimited product in the Seychelles, 
the first of its kind, which allows customers to use wireless connectivity 
by just plugging in their device and browsing at a full 4G speed. 
Schoolchildren will also benefit from faster speed and ease of access 
to educational content. We plan to roll out the same home broadband 
proposition in other markets where we also launch 5G coverage in 
2023/24.

We recognise that certain unmissable televised events can encourage 
otherwise undecided consumers to take the first step to getting online. 
We have partnered with FIFA to provide our customers with access to 
televised global football matches. Sport might bring customers to our 
services and products, but we’re confident that the wider benefits will 
prove transformational to their lives and futures. 

    For more information about our ‘Win with data’ strategy, see page 32

Transforming lives in action

DRC: supporting digitalisation through the 
National Digital Library

Supporting digitalisation is a central element of our strategy 
everywhere we operate – and in many markets, we work with 
government partners who also recognise the importance of 
access to data for individuals and the economy as a whole.

In the DRC, the government’s Plan National du Numérique is a 
country-wide vision of a new digital economy. We’re supporting 
this through the provision of free WiFi to universities 
harnessing the strength of our 3G and 4G networks to deliver 
high-speed, quality data in partnership with the Ministry of 
Higher and University Education (Ministère de l’Enseignement 
Supérieur et Universitaire).

The newly created Bibliothèque Numérique Nationale 
(National Digital Library) was launched in 2022 to improve the 
quality of academic training. It provides students with access 
to academic resources hosted in the Ministry’s data centre 
located at CEDESURK library as well as other universities’  
sites. With more than 160 resource providers, including the 
Francophone University Agency (AUF), it’s opening the door  
to a new world of digital education opportunities.

Airtel Africa plc Annual Report and Accounts 2023

47

STRATEGIC REPORT

Our sustainability strategy continued

Touching lives in action

Accelerating philanthropy in Nigeria

In 2022 Airtel Nigeria reaffirmed its commitment to empower 
and support underprivileged people across communities in our 
largest market at the start of the seventh edition of the flagship 
philanthropy programme ‘Airtel touching lives’. In just over a 
month, 100,300 requests for support were received, recorded 
and processed. In line with our sustainability strategy, we 
focused on causes and opportunities aimed at bridging the 
digital gender divide, financial inclusion and the adoption of 
schools in 2022/23. For example, we partnered with The 
Whispering Hope Africa, a non-profit organisation which 
supports women, children and entrepreneurs in rural 
communities and provided 65 girls with fully paid tuition fees 
for one year, including a donation of 12 portable computers 
and a photocopier machine to enable learning.

Empowering women and girls plays an important part in our 
strategy for digital and financial inclusion – which is why we 
have also provided vital support to the Women’s Technology 
Empowerment Centre (W.TEC), an NGO which builds IT 
capabilities having worked successfully with more than  
1,500 women and girls in Nigeria over the past 14 years.  
In June 2022, Airtel Nigeria supported their work – which  
was threatened by electricity supply shortages – by donating 
solar panels and cell batteries to help keep the project running.  
At the same time, we supplied laptops and other IT equipment 
to foster their aim of achieving economic empowerment 
through technology. 

During the sixth season of our ‘Touching lives’ programme, 
Airtel Nigeria has contributed N161,304,000.00 (equivalent of 
$350,000) to good causes for the benefit of the communities.

48

Airtel Africa plc Annual Report and Accounts 2023

  Our financial inclusion goal
Financial inclusion is key to driving equality and 
economic growth

Our goal is to significantly increase financial inclusion 
in Africa – with particular support for women. We do 
this through the development of affordable financial 
products to meet the needs of the un- and under-
banked, a reliable service which builds financial 
confidence and literacy.

MATERIAL TOPIC: FINANCIAL INCLUSION

Financial inclusion is key to driving equality and  
economic growth. 
Financial inclusion is a main driver to alleviate poverty and a critical 
goal of our sustainability strategy. 

Our focus areas: 

•  Affordability – developing products and services that meet the 

needs of the un- and under-banked is crucial. 

•  Accessibility – ensuring our products and services are available 

when and where our customers need them.

•  Awareness – empowering consumers with the knowledge, tools 

and confidence to use financial products responsibly. 

In the past six months, our work to improve financial inclusion has 
developed through several programmes which have resulted in an 
increased uptake and use of digital payments. In the year to March 
2023, we have seen the value of transactions per Airtel Money 
subscriber increase by 16.4% as a result of the launch of a number  
of new products and an increased presence in our markets.

We understand that being near our customers helps drive uptake of 
our products which, in turn, positively impacts financial inclusion. Over 
the last year we have increased our ‘points of presence’ – Airtel Money 
locations where customers can access services – by 44%, with a 12% 
increase in Airtel Money branches and an 11% increase in the number 
of kiosks. 

We have further supported this through investment in the technology 
infrastructure behind our developer, biller and enterprise portals.  
This underpins our merchant business, which extends our footprint by 
enabling customers to bank and access savings, loans and insurance 
products at merchant sites. 

We have also expanded our international money transfer corridors, 
allowing customers to send and receive money faster and to and from 
more destinations. 

31.5m

Airtel Money customer 
base

22.5%

mobile money customer 
base penetration

$2.0

average revenue per user 
(ARPU)

$252

transaction value per 
customer per month

 
The economic empowerment of women has been, and will remain, a 
focus for us. Across our markets, most informal businesses are run and 
managed by women who, traditionally, do not have the same access  
to credit as men. We continue to offer our financial products and 
services to all customers, regardless of their gender. We work hard to 
encourage women to join our network and use our services, and to 
learn about our products that will provide them with independence 
and empowerment. 

We have also focused on promoting household savings through 
innovative deposit products. For example, in March 2023, Airtel 
Tanzania partnered with Letshego Bank for a digital savings campaign 
that will see mobile money customers win prizes, such as motorcycles, 
flat-screen TVs and cash. This innovative product encourages Airtel 
Money customers and the public to make savings digitally.

    For more information about our ‘Win with mobile money’ strategy,  

see page 33

Our financial inclusion in action

Partnerships in action

Financial Inclusion Fund (the Hustler Fund) 
initiative in Kenya

Partnering with governments to help drive digital and financial 
inclusion is an important part of our strategy – and one of the 
ways we help transform lives. 

In November 2022, we joined the Kenyan government’s 
Financial Inclusion Fund initiative – the Hustler Fund – which 
focuses on extending lending and savings for small- and 
medium-size enterprises, many of which are run by women. 

More than 19 million people have registered to access the 
Hustler Fund nationally and Airtel Money had disbursed KES 
500+m (equivalent of $3.67m) through the fund delivering 
services to over a million transacting customers as of  
31 March 2023.

Supporting women entrepreneurs through 
financial inclusion in Kenya

Lucie Saulinah Omondi is the founder of LiveGreatAgriLife  
in Nairobi, Kenya, a peanut butter factory and drinking water 
purification shop. She uses Airtel Money services to help run 
her business. 

“Our business is located in Kibera, the largest informal 
settlement in Nairobi, where access to clean drinking water 
and quality food can be a challenge. We are committed to 
providing our community with delicious and nutritious peanut 
butter, peanut butter products and safe drinking water. Our 
peanut butter is made from high-quality locally sourced 
peanuts, and is available in a variety of sizes and tastings.  
Our drinking water is purified using state-of-the-art filtration 
systems, ensuring that it is safe and healthy to drink. As a 
socially responsible business, we’re proud to support a 
foundation that works to uplift the settlement area where 
we operate.” 

“In four years of learning and overcoming challenges and slow 
but steady growth, I have been able to build a dedicated team 
and we’re currently focusing on our online sales. I have to say 
Airtel Money’s product is a huge support in collecting money 
for our produce and services.” 

We continue getting closer to our customers to ensure that 
they can always reach us when needed. In Kenya, our Airtel 
Money branches grew by 50.3%, kiosks by 66.5% and the 
number of agents increased by 189.7% in 2022/23, providing 
support to valued customers like Lucie Saulinah Omondi.

  Our access to education goal
We are committed to transforming lives through 
access to quality education.

Our goal is to transform the lives of over one million 
children through education by 2027. 

MATERIAL TOPIC: EDUCATION AND DIGITAL LITERACY

Providing access to quality education is central to our 
corporate purpose and philosophy.
We believe education is the key to transforming lives and the futures  
of young people across Africa. We have set ourselves the goal of 
transforming the lives of over one million children on the continent 
through education by 2027. 

We will achieve this goal through three focused activity programmes.

•  Partnerships – we are committed to working in collaboration to 

increase access to quality education. Our landmark partnership with 
UNICEF is a critical element of this. 

•  Connectivity for education – connecting schools to the internet 

wherever our network services are available. 

•  School adoption – building long-term relationships with schools in 

need to provide them with the support they require. 

The World Bank calculated that, in 2019, 87% of African children were 
unable to read by the age of 10. And Covid-19 only exacerbated that 
problem. This is why our work to increase access to education across 
our 14 markets is so important. By connecting schools, libraries and 
youth centres to the internet, millions of children will be able to use 
online learning platforms. Through our partnership with UNICEF,  
we’re delivering practical and financial support. All these elements 
work together to accelerate our commitment to build better futures  
for the young people of Africa.

Airtel Africa plc Annual Report and Accounts 2023

49

STRATEGIC REPORT

Our sustainability strategy continued

will follow in Q1’24 equipped with 15,000 tablets and 600 routers 
which have been distributed to primary and secondary schools  
by the Federal Ministry of Education of Nigeria. Airtel Kenya, 
meanwhile, also connected 30 schools to the internet through this 
partnership and two government-approved learning platforms – 
Elimika for teachers and Education Cloud for children – are now 
fully accessible at no cost to users. 

*  We have separate programmes focusing on education and schools’ 

connectivity in the Seychelles

No circumstances should deny a child its right 
to an education. Our collaboration with Airtel 
Africa has significant potential to become a 
catalyst for more inclusive digital learning 
across the continent. 

Lieke van de Wiel 
Deputy Regional Director, UNICEF 
(ESARO – GWC Field Support Team)

Our landmark partnership with UNICEF

We continue to focus on driving our partnership with UNICEF 
forward by increasing collaboration between our 13 participating 
OpCos* and the respective national UNICEF teams. We’re 
establishing effective plans to connect schools to the internet and 
provide access to government-approved education resources  
and learning platforms free of charge. Every market is different,  
so individual implementation plans are critical to the success of  
the programme on the ground. To support this effort, we hosted a 
joint Airtel Africa/UNICEF convention in Nairobi in February 2023. 
This was an important event, bringing teams on both sides of the 
partnership together to share ideas, address the challenges we 
face in some markets with the implementation of initiatives, and 
agree the rollout and advocacy plans for the second year of the 
partnership at both national and regional levels. 

Kenya was the first to launch its national programme with UNICEF, 
and another five countries have launched their programmes by  
31 March 2023: Nigeria, Madagascar, Uganda, Rwanda, and the 
Republic of the Congo. We anticipate that the remaining seven 
countries will be launched in the first quarter of 2023/24. As the 
programmes launch, we see an immediate impact. For example,  
in Nigeria, the partnership has already resulted in 20 schools being 
connected to the internet for the first time. Another 600 schools 

65

schools have been 
connected to 
the internet 

7

learning platforms out of 12 
zero-rated in three OpCos

250,000+

schoolchildren provided 
with access to online 
education

$2.4m

donated to UNICEF over a 
period of two years

‘Best Company in Education Intervention’ 
award 2022

Airtel Nigeria was awarded the best company in education 
prize at the SERAs AFRICA awards ceremony in December 
2022. We’re truly honoured for this recognition and remain 
committed to championing access to quality education 
in Nigeria.

50

Airtel Africa plc Annual Report and Accounts 2023

 
Adopt a school in action

Adopt a school in action

Airtel Nigeria commissions the largest 
primary school in Gombe State

In March 2023, Airtel Nigeria commissioned its seventh 
adopted school, Government Day Primary. The project was 
inaugurated by the Emir of Gombe, alongside other notable 
guests in Pantami, Gombe State. The opening ceremony 
follows the renovation of 12 blocks of 37 classrooms and a 
total of 17 washroom facilities which have now been upgraded 
to modern facilities for the pupils and teachers. Airtel Nigeria is 
the first to carry out such intervention in the school and the 
whole of Gombe state. Government Day Primary School is said 
to be the largest primary school in Gombe state, with a total 
population of 7,119 pupils registered under the school for basic 
education, and 135 teachers who cater to their educational 
needs. As part of the programme ‘Adopt a school’, Airtel 
Nigeria adopts schools in rural areas and rehabilitates them  
at least for four years. This is in line with our commitment to 
improving the standard of education in Nigeria, and since the 
inception, we have remained committed to the development  
of these schools.

Kenya: partnerships accelerating our 
‘Adopt a school’ programme

Fair access to education should be available to the most 
vulnerable in society – and in November 2022, Airtel Kenya 
worked with the Kenya Directorate of Children Services (DCS) 
and the United Nations Office on Drugs and Crime (UNODC) 
on an initiative supporting adolescents who have transitioned 
from rehabilitation schools to continue their secondary 
education and reintegrate into society. 

In partnership with two high schools in Eldoret, Kenya, this 
‘Adopt a school’ initiative will see 21 adolescents benefit from 
the programme. Airtel Kenya will cover the students’ school 
fees and other education-related expenses over three years, 
while also supporting one of the schools with connectivity for 
its IT hub. 

Education has the power to transform lives 
and futures. This is why the work we’re doing 
to increase access to education is such an 
important element of our sustainability 
strategy and helps to deliver our corporate 
purpose of transforming lives.

Emeka Oparah
Vice president, corporate communications and CSR

Uganda: empowering public libraries, 
transforming community learning 

In Uganda the digital gap in education can disproportionately 
affect students living in rural areas, away from towns and cities 
where schools often already have access to the educational 
opportunities provided by the internet.

We support 14 public libraries across Uganda with ICT 
resources and free 4G internet so that learners of all ages can 
connect with educational resources. These libraries support 
primary and secondary schools and early childhood education 
centres, with teachers using the internet to deliver lessons and 
share study tools that many schools do not have access to.

The libraries also run courses in basic ICT training and in 
2022/23, 564 students successfully completed the 
programme, which equips them with skills, including Microsoft 
Excel, Word, PowerPoint and internet research. The skills they 
learn support their own education, and we hope they will  
go on to inspire and engage others as they connect to the 
opportunities of the digital economy.

Airtel Africa plc Annual Report and Accounts 2023

51

 
STRATEGIC REPORT

Our sustainability strategy continued

Corporate social responsibility in action

Pillar 4 
Our environment

For Airtel Africa, environmental protection is non-
negotiable. Our ambition is to address and minimise 
the impact of our operations on the environment. 
We are committed to a net zero future and 
protecting natural resources and Africa’s precious 
biodiversity. 

  Our greenhouse gas  
reduction goal

Our goal is to achieve net zero greenhouse gas 
(GHG) emissions ahead of 2050

We plan to reduce our emissions through Group-
wide rollout of a robust and credible emissions 
reduction strategy in both the near and longer term, 
and in partnership with our vendors and suppliers.

MATERIAL TOPIC: CLIMATE CHANGE

We are dedicated to our corporate purpose of 
transforming the lives of people on the African continent, 
and this is underpinned by our commitment to 
environmental protection.
We must ensure we do not contribute to the problem of climate 
change, but instead focus on reducing emissions associated with  
our operations and on protecting Africa’s natural resources.

In October 2022, we published our scope 1, 2 and 3 baseline 
emissions in our inaugural Sustainability Report 2022. For scope 1  
and 2, where we have control of the data, the activities and assets 
contributing to these emissions were identified and categorised, and 
organisational reporting boundaries were set and confirmed by The 
Carbon Trust, the expert consultancy, who are supporting us in the 
delivery of this goal. For scope 3, where we do not have direct control 
of the source or the data, we have worked with our partners and used 
published data to calculate baseline for our scope 3 carbon emissions. 
We will continue to collaborate with our partners and suppliers to 
refine data management and develop programmes and initiatives that 
will drive emissions down for the entire value chain. We will publish  
our total scope 3 emissions for 2022/23 once we have received and 
validated data from all our partners.

As soon as we published our baseline emissions last October, work 
started to examine a wide range of projects and initiatives that have 
the potential to reduce our GHG emissions. First, we engaged with  
the OpCos which have the highest level of emissions (accounting  
for >80% of our total baseline) through a series of workshops to 
ascertain the practical implications of decarbonisation strategies, 
including investments. Secondly, we worked with the remaining  
OpCos which have the lowest level of emissions to address the  
most viable decarbonisation initiatives in their respective markets. 

Helping support mothers and babies at 
maternal health centres 

We have a long track record of engaging with the community 
by supporting health programmes and medical centres 
through direct donations, and in April 2022 across Uganda  
we helped equip 13 maternity facilities and refurbished one 
maternal health centre.

In support of the Uganda Muslim Medical Bureau, we donated 
delivery beds, oxygen cylinders, oxygen regulators with 
humidifier bottles, and digital weighing scales for babies to 
13 hospitals. In addition, 500 ‘Mama kits’ and food items  
were given to expectant mothers in the health facilities.  
The donation was worth UGX70m (equivalent of $18,700).

Also, as part of our Airtel Cares programme: we fully 
refurbished the Kisaasi Church of Uganda (CoU) Health Center 
in a project costing UGX50m (equivalent of $13,500), to boost 
health service delivery in the community.

Corporate social responsibility in action

Airtel Chad makes a donation to natural 
disaster victims 

N’Djamena, Chad capital city, is located near the Chari River 
which has recorded its worst floods since 1962. Thousands of 
families were displaced, and three Airtel Chad infrastructure 
sites shut down and evacuated to preserve our equipment. 

Michael Foley, regional director, Francophone Africa, visited  
the floods victims’ camp on 12 November 2022 in N’Djamena, 
capital city of Chad, along the Chari River, which borders 
Cameroon and Chad, and presided over the donation of 
significant quantities of staple goods to the Ministry of Gender 
and Solidarity. The event had a big impact among the affected 
community and strengthened Airtel Chad’s positive image  
for community support.

52

Airtel Africa plc Annual Report and Accounts 2023

We established broad workstreams across the relevant functions  
to assess the feasibility of our scope 1 and 2 decarbonisation plans, 
and many of the potential initiatives are laid out in our Sustainability 
Report 2022. This work is led jointly by network and supply chain 
management who also oversee the carbon reduction initiatives  
which have already been rolled out in our operations.

In 2022/23, working with The Carbon Trust, we have developed a 
granular roadmap for decarbonisation across all 14 OpCos which 
required a comprehensive audit of all our assets. We also developed  
a proprietary framework to reflect our operational structure – this will 
guide the Group-wide rollout of our emissions reduction strategy in 
both the near and longer term. We’re now undertaking additional 
feasibility studies for scope 1 and 2 emissions for all assets in the 
relevant markets. 

We estimate that the initiatives identified by our analysis across our  
14 OpCos and modelled by The Carbon Trust have the potential to 
reduce emissions intensity by over 60% against our baseline by 2032.

   For more information about our climate-related risks, see  

pages 56-61

Partnerships in action

Cutting greenhouse gases in partnership 
with ATC

We continue to explore new ways to increase usage of 
renewable energy in our operations. In October 2022, we 
reached a new multi-year, multi-product agreement with key 
supplier American Tower Corporation (ATC), who operates a 
network of infrastructure sites in Kenya, Niger, Nigeria and 
Uganda. Under the agreement, all new site developments,  
as we expand our network, will comply with ATC’s new green 
site specifications which substantially reduce reliance on fossil 
fuels while shielding customers and operators from volatile fuel 
and diesel pricing. In December 2022, we unveiled our first 
‘green’ tower in Uganda which is powered by 46 solar panels  
to reduce emissions, for the benefit of our customers and the 
planet. The rollout of ‘green’ towers will continue in 2023/24. 

The agreement supports the advancement of carbon 
reduction plans for both Airtel Africa’s and ATC’s long-term 
sustainability goals, and is helping us ensure a brighter, 
greener, more sustainable future.

Highlights since the publication of our 
Sustainability Report 2022

•  Establishment of the taskforce for implementation of our 

decarbonisation interventions

•  Roadmap for scope 1 and 2 decarbonisation programme 

developed

•  Publication of an update on the development of our pathway 

towards a net zero future

•  Detailed analysis of assets in scope for the reduction of  

GHG emissions in all 14 OpCos

•  Engagement with our partners to understand our value 

chain’s ESG commitments

Total scope 1 and 2 emissions by region in 2022/23 
(tCO2e) 

58.72%

  Nigeria
  East Africa
  Francophone Africa

Nigeria
East Africa
Francophone Africa
Total

24.84%

16.44%

Total emissions
(tCO2e)
28,530
18,880
67,432
114,842

Total scope 1 and 2 emissions by activity in 2022/23 
(tCO2e)

10.8%

  Data centres
  Owned towers
  Other

44.58%

Data centres
Owned towers
Other (buildings, shops, fleet)
Total

44.62%

Total emissions
(tCO2e)
51,239
51,200
12,403
114,842

Airtel Africa plc Annual Report and Accounts 2023

53

STRATEGIC REPORT

Our sustainability strategy continued

Next steps
Growth in demand for our products, services and data will require 
additional infrastructure – including towers, data and switching 
centres, and retail facilities. Therefore, we’re now undertaking a 
significant analysis to understand the potential impact of this  
growth on our total emissions and emission intensity. This work is 
critical to ensure that digital and financial inclusion for millions of 
people in communities across Africa is balanced against our GHG 
emissions targets. 

It is also vital that we focus on reducing our scope 3 emissions. Our 
scope 3 baseline numbers revealed that GHG emissions from our 
suppliers and vendors account for over 80% of our GHG footprint, so 
we are committed to taking a partnership approach with suppliers and 
vendors to address our scope 3 emissions. The process to establish  
a long-term collaboration methodology is already underway and an 
initial round of consultations took place with our ten most significant 
partners (by procurement expenditure) in Q4’23. 

Once technical and detailed feasibility studies for scope 1 and 2 have 
been completed, we will update on the outcome of this work. We will 
also be formulating our scope 3 strategy – and the plans it will outline 
are a vital contribution to a net zero future. We are committed to the 
reduction of GHG emissions from our operations and will prioritise the 
provision of accurate and verified forecasts for emissions reduction. 

   For more information about our journey to net zero, visit www.airtel.africa

Carbon accounting policy
In addition to the work outlined above, over the past six months  
we have worked with The Carbon Trust to develop and publish a 
standalone document that sets out our approach and principles of 
carbon accounting. Our carbon accounting policy is based on the 
Greenhouse Gas (GHG) Protocol standards and the technical models 
for emission calculations. The policy details the way we approach 
calculation boundaries for carbon emissions and clearly sets out the 
number of assets where we have operational control, and which are 
included in the GHG emissions calculations. Our reporting period for 
carbon accounting is aligned with the financial year: from 1 April to 
31 March. The policy commits Airtel Africa to an environmentally 
extended input/output data (EEOI) approach which bases scope 3 
emissions on spend-based data multiplied by emissions factors. 
We will continue our work to improve data collection processes by 
engaging with our partners and suppliers and shift to the lifecycle 
assessment approach (LCA) to increase the accuracy of scope 3 
emissions calculations.

    For more information about our carbon accounting policy, visit  

www.airtel.africa 

Partnerships in action

Partnering with Ericsson to build a more 
efficient network in Niger

Developing our 5G capabilities is critical to ensuring – ready for 
future data demand – and can also help make us more energy 
efficient, as 5G networks offer significant energy savings 
compared to 3G and 4G.

In January 2023 we partnered with Ericsson to deploy their 
state-of-the-art dual-band three-sector Radio 6626 equipment 
in Niger. Tests on the Radio 6626 have demonstrated a 
reduction of more than 60% in power consumption and 
approx. 0.4 tons of carbon dioxide emissions per site per year, 
as well as 60% less weight on the tower.

54

Airtel Africa plc Annual Report and Accounts 2023

  Our environmental  
stewardship goal

It is essential we reduce waste and conserve 
natural resources

Our goal is to eliminate hazardous waste from  
our operations, and significantly reduce our non-
hazardous waste outputs. We also aim to minimise 
our water consumption. 

We achieve this through the development and 
implementation of programmes designed to replace 
damaging materials, expand recycling schemes, and 
build employees’ awareness around protection of 
natural resources. 

MATERIAL TOPIC: CIRCULAR ECONOMY

Creating a culture in which environmental protection is 
embedded in the heart of our business and minds of  
our employees.
Our focus areas: 

•  Elimination of hazardous waste from our operations – taking a 
responsible approach to reduce and dispose of hazardous waste. 

•  Reducing non-hazardous waste – increasing reuse and recycling.

•  Protection of natural resources – preserving water resources 

through reduction in use and employee education. 

In the six months since the publication of our Sustainability Report 
2022, all 14 OpCos have been focused on programmes to deliver our 
environmental stewardship goal. In addition, significant work has  
gone into the establishment of an effective environmental and social 
management system (ESMS) which will standardise our environmental 
activities across the entire business. 

First, we have increased the number of markets where waste is  
sorted and segregated. As of 31 March 2023, eight of our 14 markets 
have full waste separation in place, and we anticipate we will have 
established this in every market by fourth quarter of 2023/24. 
Secondly, responsible and safe disposal of e-waste is an important 
consideration for us. We have contracts with specialist and fully 
certified recycling organisations in place in each market to ensure  
our e-waste is disposed in a sustainable manner. 

Energy efficiency is a key component of ‘Project Green’, a Group-wide 
initiative that we established to help achieve our environmental 
stewardship goal. Over the past six months, there has been a particular 
focus on our office buildings and facilities where we evaluate the best 
ways to reduce energy consumption. As a result, we have replaced 
incandescent lightbulbs with LED bulbs in more than 90% of our 
premises which, studies have shown, use 75% less energy than 
incandescent bulbs. 

Our environment in action

Joining the movement to eliminate open 
waste-burning from Africa

We are committed to reducing and eliminating waste and 
conserving natural resources – and one of our goals is to 
eliminate hazardous waste from our operations, and 
significantly reduce our non-hazardous waste outputs.

Across our markets only around 11% of all waste is recycled 
– and the dumping and burning of waste is a serious issue.  
So in March 2023, we joined the multi-stakeholder partnership 
for eliminating open waste-burning from Africa to work on 
addressing the issue alongside other stakeholders, including 
local authorities, private companies, community groups, civil 
society and development partners. The initiative will also 
promote resource-efficient circularity: using waste as a 
secondary resource input for decent job creation. The initiative 
aims to reduce open waste-burning by 60% by 2030, and 
eliminate it from Africa by 2040, through changing public 
behaviour, introducing effective policy frameworks, and 
building sustainable infrastructure for waste management.

Our environment in action

Planting for the future: World Wetlands Day

Our sustainability strategy recognises the importance of 
biodiversity and ecosystems to our business and to those 
around us – and we aim to have a positive impact on the 
natural environment. So, in February 2023 we celebrated 
World Wetlands Day, to commemorate the vital wetland 
ecosystems which contribute to global biodiversity and 
support climate change mitigation and adaptation. As well  
as raising awareness among employees and communities 
across our markets, in Kenya we supported a programme to 
plant 2,000 seedlings of suitable indigenous trees in Enkongu 
Enkare in Narok County and helped erect fencing to protect 
the area. The wetland provides water for domestic use and for 
irrigating agricultural land, as well as supporting biodiversity.

Environment and Social Management System 
(ESMS) 
As a responsible business, we need a systematic approach  
to gathering information that helps us prevent or mitigate 
adverse environmental and social impacts from our operations, 
while also building the resilience of Airtel Africa and its 
infrastructure. 

In 2022/23, we made important progress with the 
development of our environmental and social management 
system (ESMS), which is being rolled out across all our 
markets. The ESMS provides a framework designed to protect 
the wellbeing of employees and communities, and to help us 
respond to changing environmental and social conditions in 
the communities where we operate. It also influences the 
design of our products and services, the materials we use, and 
the way we interact with and audit our suppliers. 

In January 2023, we engaged Kisasa ESG consultants to guide 
us in the process and develop training materials aimed at 
building the capacity of employees who will implement our 
ESMS. We will roll out capacity training in 2023/24.

Our ESMS covers all business activities. As well as our direct 
operations, it covers indirect operation by passive 
infrastructure service providers (such as telecommunications 
tower and fibre optic service providers), in accordance with IFC 
Performance Standards (IFC PS) Good International Industry 
Practice (GIIP) and applicable guidelines for telecommunication 
operations, as well as ISO 14001:2015 for environmental 
management systems. The ESMS includes:

•  protecting the environment and society through the 

prevention or mitigation of adverse environmental and  
social impacts from our operations

•  ensuring that as a company we comply with regulations  
and other requirements related to environmental and  
social performance

•  influencing the way we design our products and services, 

our processes, network rollout, distribution, and disposal by 
using a lifecycle perspective that can prevent environmental 
and social impacts from being unintentionally shifted 
elsewhere within the value chain

•  holding our suppliers and contractors to high standards  
of observing human and labour rights, environmental 
performance, and business ethics

•  achieving financial and operational benefits that result  
from implementing environmentally sound and socially 
acceptable approaches that strengthen our organisation’s 
position in the market.

In 2023/24, we’ll be rolling out training and competency 
development to ensure that the ESMS policies and procedures 
are embedded across the Group.

8

markets have full waste 
separation

90%

of premises have LED bulbs

Airtel Africa plc Annual Report and Accounts 2023

55

STRATEGIC REPORT

TCFD disclosures

Airtel Africa is committed to 
transparency in our disclosure 
and reporting of all sustainability-
related and climate-related risks 
and opportunities. 

This is evidenced by the progress we have made this year in 
complying with the TCFD recommendations and recommended 
disclosures. We understand that this is a journey, and we are 
committed to continue to assess, on an ongoing basis, our risk 
management processes, climate actions and metrics to align 
with our business, climate risk and opportunities, and the 
expectations of our stakeholders. 

This year, we have continued our work with The Carbon Trust on 
scenario analysis testing of our climate risks and opportunities 
and, relatedly, the feasibility assessment of our decarbonisation 
plans in line with our plans towards net zero carbon emissions. 
This follows from the gap assessment which was conducted  
last year and has resulted in significant improvement in the 
robustness of our climate response plans and the embedding  
of climate risk assessment within our business operations, risk 
management and strategic planning processes.

Governance
Disclose the organisation’s governance around climate-related 
risks and opportunities.

Strategy
Disclose the actual and potential impacts of climate-related risks 
and opportunities on the organisation’s businesses, strategy and 
financial planning where such information is material.

Risk management
Disclose how the organisation identifies, assesses and manages 
climate-related risks.

Metrics and targets
Disclose the metrics and targets used to assess and manage 
relevant climate-related risks and opportunities where such 
information is material.

56

Airtel Africa plc Annual Report and Accounts 2023

Our pathway to TCFD-aligned reporting 
This year, the second year in our TCFD reporting journey, we have made significant progress to our 
climate risk assessment and reporting process. Progress update on planned actions disclosed in last 
year’s report is outlined below:

Current status and roadmap

Airtel Africa response

TCFD recommendations

Compliance to 
recommendation

Planned actions as stated in 
Annual Report 2021/22

Annual Report 2022/23 update

Governance

Describe the Board’s oversight of  
climate-related risks and opportunities

Describe management’s role in  
assessing and managing climate- 
related risks and opportunities

Strategy

Describe the climate-related risks and 
opportunities the organisation has 
identified over the short-, medium-,  
and long-term

Describe the impact of climate-related 
risks and opportunities on the 
organisation’s businesses, strategy,  
and financial planning

Describe the resilience of the 
organisation’s strategy, taking into 
consideration different climate- 
related scenarios, including a 2ºC  
or lower scenario

Risk management

Describe the organisation’s processes  
for identifying and assessing climate-
related risks

Describe the organisation’s processes  
for managing climate-related risks

Describe how processes for identifying, 
assessing, and managing climate- 
related risks are integrated into the 
organisation’s overall risk management

Metrics and targets

Disclose the metrics used by the 
organisation to assess climate-related 
risks and opportunities in line with its 
strategy and risk management process

Disclose scope 1, 2 and, if appropriate, 
scope 3 GHG emissions and the  
related risks

Describe the targets used by the 
organisation to manage climate-related 
risks and opportunities and performance 
against targets

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Set CRO review as a 
recurring Board agenda 
item (via Sustainability 
Committee and Audit and 
Risk Committee reports)

Sustainability strategy underpins our ‘Win with’ strategy 
as an enabler to our strategic ambitions. One of the four 
pillars within our sustainability strategy is the ‘Our 
environment’ pillar which details the Group’s ambition 
towards our commitment to achieving net zero 
emissions by 2050 and environmental stewardship.
Through the Sustainability Committee, which meets 
monthly, climate risks and associated mitigation actions 
and strategic plans are reviewed on an ongoing basis. 
The Audit and Risk Committee also receives and 
reviews updates on the Group’s CROs as part of its 
thematic risk review of the company’s risks
.

Undertake full assessment 
of the CROs to prioritise 
based on likelihood, time 
horizon, and magnitude of 
impact (including scenario 
analysis in this work)

During the year, the Group engaged the services of The 
Carbon Trust to help in conducting scenario analysis of 
its CROs for the purpose of assessing both the impact 
and the resilience of the business in relation to climate 
risks. This exercise has been completed

Ensure ongoing integration 
of climate-related risk 
considerations into overall 
risk management activities

The Group’s sustainability strategy is deeply embedded 
within its strategic objectives and plans. Climate risks 
are being monitored using the Group’s enterprise risk 
management framework and mitigation plans are 
reviewed monthly by the Sustainability Committee

Measure and disclose scope 
1, 2 and 3 emissions and set 
science-based reductions 
targets. Develop metrics 
and targets linked to 
specific CROs

Our GHG emissions for scope 1 and 2 are disclosed in 
this report, including the metrics used to assess our 
climate risks. We are engaging with our partners and 
suppliers for an accurate assessment of our scope 3 
emissions for 2022/23. We will keep our stakeholders 
updated on the progress of this work

Page 

58

59

60

61

Airtel Africa plc Annual Report and Accounts 2023

57

STRATEGIC REPORT

TCFD disclosures continued

Governance

Describe the Board’s oversight of climate-related risks 
and opportunities 
The Board has overall responsibility for the management of our 
climate-related risks and opportunities (CROs). Our Board maintains 
this oversight through two of its committees – the Audit and Risk 
Committee (ARC) and the Sustainability Committee. The Audit and 
Risk Committee oversees our risk management processes, including 
the assessment and mitigation of CROs  (see pages 117-127 for details 
of our ARC meetings and the frequency of meetings in the year).  
The Sustainability Committee meets monthly and is responsible  
for implementing our sustainability strategy, including the climate 
response actions addressed within the environment pillar of the 
strategy. The Sustainability Committee oversees the overall 
implementation of the company sustainability strategy, including 
strategic initiatives, budget requirements, and review the development 
of performance objectives to track the achievement of both short-  
and long-term goals. Our CEO currently chairs the Sustainability 
Committee and attends every Audit and Risk Committee and the 
Executive Risk Committee (ERC) meetings. He provides a direct link to 
the management of CROs as does our Board sustainability champion, 
Annika Poutiainen, who also attends Board, Audit and Risk Committee 
and Sustainability Committee meetings. Annika reports to the Board 
on the work of the Sustainability Committee and, together with the 
CEO, supported by relevant members of the management team,  
will seek approval for any actions.

Describe management’s role in assessing and managing 
climate-related risks and opportunities
Through the ERC, management oversees our risk management 
processes, including the assessment and development of mitigation 
actions for CROs. The ERC meets on a quarterly basis. Our Executive 
Committee (ExCo) ensures that climate actions are integrated into our 
operational business strategy. The two components of our strategy 
towards CROs are reduction of GHG emissions and environmental 
stewardship. In light of this two-pronged approach, our chief 
technology and information officer and chief supply chain officer  
jointly lead ‘Our environment’ pillar of the sustainability strategy. 

Our materiality assessment shows that energy use from the data 
centres, network operating centres and infrastructure sites constitute 
a large percentage of the total energy consumption within our 
business. So, our chief technology and information officer oversees  
the strategy to bring energy-efficient initiatives into our core 
operational processes. Furthermore, a significant number (92%) of  
our infrastructure sites are owned by tower companies (towercos)  
and we lease space from them. Our chief supply chain officer leads  
our efforts to generate climate action from the towerco partners to 
achieve energy efficiency and reduce GHG emissions. 

Our head of strategy and sustainability leads our climate-related 
programmes and ensures a seamless integration between our 
business strategy and climate response actions. The head of  
strategy and sustainability reports to the CEO who chairs the 
Sustainability Committee.

Airtel Africa plc Board
Overall responsibility for the management  
of the Group’s climate-related risks

Board Committees

Audit and Risk Committee (ARC)
Oversees our risk management processes, 
including the assessment and mitigation of 
climate-related risks

Sustainability Committee
Responsible for the implementation of our 
sustainability strategy, including climate response 
actions within ‘Our environment’ sustainability pillar

Executive management

Executive Risk Committee (ERC)
Identifies, assesses and develops mitigation 
actions for climate-related risks

Executive Committee (ExCo)
Ensures integration and implementation 
of climate-related actions within functional 
strategy and operating plans

Head of strategy and sustainability
Responsible for leading the implementation  
of our sustainability strategy, including its climate-related actions

58

Airtel Africa plc Annual Report and Accounts 2023

Strategy: risk and opportunities
Following the work on our climate scenario analysis this year, the list of climate risks and opportunities has been further refined to align with our 
business model and the geographical spread of our operations. In assessing our climate risks and opportunities, we have taken a disaggregated 
approach. Whereas some physical risks apply to all our markets, there are certain climate risks that are peculiar to specific countries. For  
instance, the risks of tropical storms and cyclones are localised to Madagascar and Malawi within our country portfolio while the risk of extreme 
temperature increases, which are negatively impacting cooling costs, are more significant for countries located in arid regions such as Chad, 
Niger and parts of Northern Nigeria. These factors have been built into our modelling process to ensure we get a credible assessment of our 
most significant climate risks to be prioritised for the attention of our executive management and the Board.

Category

Risk type

Nature of impact

Transition risks Customer pressure 

New regulations

New regulations

Change in customer expectations regarding the Group’s 
climate action leading to a decrease in sales negatively 
affecting revenues

Introduction of carbon taxes in the Group’s operating 
markets adversely impacting profitability

Lack of a credible action on climate change could result in 
increased stakeholder advocacy negatively impacting our 
operations and, in turn, revenues

Planning horizon

Medium (five years)

Medium

Medium

New regulations

Increase in energy prices for use in logistics, own sites and 
leased assets leading to an increase in cost

Medium

Shareholder/stakeholder 
advocacy

Increasing requirements for mandatory disclosures of 
climate performance and climate risks associated  
with operations

Short (three years)

Reputation 

Damage to brand reputation arising from a perceived lack 
of action on climate initiatives

Short

Physical risks

Flooding 

Increase in frequency and severity of flooding attributed to
rising sea level and/or increases in rainfall could damage
company infrastructure

Long (ten+ years)

Extreme weather events

Increase in the frequency and severity of extreme weather 
events such as tropical storms, cyclones, typhons could 
result in damage to company infrastructure

Heat

Increase in extreme heat events and days could increase 
cooling requirements for data centres and, consequently, 
operating costs 

Business disruptions

Loss of revenue and productivity due to business 
disruptions attributed to climate-related physical events 
such as cyclones, coastal and river flooding

Opportunities

Enhanced market valuation 

Improved ESG performance will have a positive effect on 
share price performance and investor perception

Access to capital

Cost efficiency

Reputation

Increased access to and lower cost of sustainable  
financing options

Adopting energy efficient methods and cheaper,
environmentally friendly business processes will improve 
cost efficiencies

Improved company reputation will help us to attract and 
retain customers and employees, reducing customer 
acquisition and human resources-related costs

Long

Long

Long

Short

Short

Medium

Medium

Airtel Africa plc Annual Report and Accounts 2023

59

STRATEGIC REPORT

TCFD disclosures continued

Describe the impact of climate-related risks and 
opportunities on the organisation’s businesses, strategy 
and financial planning.
Our ‘Win with’ strategy now incorporates sustainability as a key 
enabler of each of the strategic pillars. This reflects our ambition to 
deliver profitable growth in the long term by integrating sustainability 
into the core of our business strategy (see pages 26-37). ‘Our 
environment’ pillar, encompassing climate risks and opportunities, is 
one of the four pillars of our sustainability strategy. This highlights our 
focus on environmental stewardship and our ambition to achieve  
net zero emissions within our operations. See pages 38-55 for more 
information about our sustainability strategy. 

Our strategic and financial planning processes are closely aligned  
with our sustainability strategy and our ambition to achieve net zero 
emissions across our operations. Specifically, this financial year, we 
have seen an acceleration of this integration between our strategic 
plans and climate response actions due to significant fuel price 
inflation in some of our markets which put a strain on our operating 
costs. This has allowed us to take significant steps to accelerate our 
transition planning to renewable energy sources in collaboration with 
our towerco partners as part of our risk mitigation plans and strategic 
response to this risk. This example shows that our climate action  
plan and strategic planning processes are not separate processes  
but an integrated approach to do what is best for our business, our 
stakeholders, and the environment.

In parallel, we actively participate in industry initiatives, such as the 
GSMA’s Climate Action Taskforce and the biodiversity subgroup which 
we co-lead to work with industry peers and find common solutions to 
address the climate crisis. We’ve started an industry-leading approach 
to meet the challenges of creating a credible carbon reduction plan. 
Our aim is to find and agree a common industry approach to ensure 
credible long-term decarbonisation plans and targets.

Describe the resilience of the organisation’s strategy, 
taking into consideration different climate-related 
scenarios, including a 2OC or lower scenario.
This year, we conducted a scenario analysis exercise to assess the 
resilience of our business in the light of the climate risks and 
opportunities we are faced with. 

The scenario testing was done under three scenarios: 

1.   Current policies scenario – global temperature at c. 3oC (no climate 

action)

2.   High temperature scenario – global temperature greater than c. 3oC 

(extreme case)

3.   Net zero Paris Agreement aligned scenario – global temperature at 

c. 1.5oC (transition to net zero). 

These scenarios were selected to assess the resilience of the business 
under current policies without any transition to net zero, impact of a 
transition to net zero and the extreme case of a high temperature 
scenario on our business operations and physical assets.

This extensive analysis started with the identification of CROs  
inherent in our business model, value chain and geographical footprint. 
These climate risks and opportunities were then assessed for 
likelihood, velocity,and financial materiality. The scenario-testing was 
principally quantitative based with 81% of our CROs assessed using 
quantitative data from externally-accessed climate datasets. For the 
balanced CROs, we opted for qualitative assessment using likelihood 
and velocity. 

60

Airtel Africa plc Annual Report and Accounts 2023

The result of the scenario analysis shows that: 

1. The most significant transition risks for our business are direct 
carbon prices on our leased assets and network equipment as  
these would have the impact of increasing our operating costs and 
the potential introduction of carbon taxes in various countries

2. The key physical risks relate to increase in river and coastal flooding 
in our operating markets with the potential to disrupt operations, 
damage physical infrastructure and negatively impact revenues, 
increase in air temperature resulting in increased cooling 
requirements and, consequently, higher energy costs, and extreme 
weather events such as tropical cyclones in two of our markets 
(Madagascar and Malawi)

3. Finally, our most significant climate opportunities will result from 

increased market valuation from early transition to net zero, access 
to green financing opportunities, and improved cost efficiency from 
the adoption of energy efficient methods and environmentally 
friendly business processes.

The output of the scenario modelling shows that the Group stands to 
benefit from an early transition to net zero through enhanced market 
valuation and access to better ‘green’ financing options, and should 
take every necessary step to mitigate the risks of extreme weather 
events on its physical assets to prevent business disruptions which 
could negatively impact our future revenues and profitability. The 
outcome of the scenario analysis further justifies the company’s 
strategy to achieve net zero by 2050.

Describe the organisation’s processes for identifying and 
assessing climate-related risks.
We have a robust enterprise risk management process which is 
uniformly implemented across all our operating subsidiaries. Our 
process for identifying and assessing climate-related risks follows our 
established risk management framework. The classification of climate 
risk has been completed using the TCFD’s recommendations around 
physical and transition risks. See page 61 for details of our enterprise 
risk management framework.

As climate change has been recognised by the Board as an  
emerging risk, this receives the ongoing attention of the Sustainability 
Committee and the Audit and Risk Committee as part of our risk 
review process. We mitigate physical climate risks through our 
business continuity management processes, as well as the current 
initiatives to address transition risks detailed within the environment 
pillar of our sustainability strategy. See pages 38-55 for details of our 
sustainability strategy.

Describe the organisation’s processes for managing 
climate-related risks.
The Group Executive Risk Committee (ERC) assesses and mitigates 
climate-related risks, with oversight by the Board through the  
Audit and Risk Committee and the Sustainability Committee.  
The Sustainability Committee directly oversees the implementation  
of our sustainability strategy, including climate-related actions  
and programmes related to our environmental objectives and  
meets monthly. 

Our head of strategy and sustainability is primarily responsible for the 
design and implementation of our climate response actions. For a 
detailed overview of our risk management process and framework, 
see page 91.

Describe how processes for identifying, assessing and 
managing climate-related risks are integrated into the 
organisation’s overall risk management.
The process of identifying, assessing, and managing climate-related 
risks follows our existing enterprise risk management framework.  
Our framework allows for a uniform approach across the Group for  
risk identification, assessment and prioritisation. Specifically, in relation 
to climate-related risks, we have further assessed identified risks, 
based on likelihood, velocity and potential financial impact using both 
qualitative and externally available quantitative data sets as part of our 
scenario analysis to determine the resilience of the business and the 
prioritisation of the risks.  

Disclose scope 1, 2 and, if appropriate, scope 3 
greenhouse gas (GHG) emissions, and the related risks.
Since the launch of our sustainability strategy in October 2021, we 
have been focused on understanding our scope 1, 2 and 3 emissions. 
From the beginning of 2022, we have worked closely with The Carbon 
Trust, the leading global environmental consultancy, to develop 
detailed scope 1 and 2 modelling for calculating our GHG emissions 
across all our operating footprint and value chain. We are engaging 
with our towercos partners for an accurate assessment of our 
2022/23 scope 3 emissions. We will keep our stakeholders updated 
on the progress of this work. Our baseline data for scope 3 was 
disclosed in our Sustainability Report 2022. 

We have identified appropriate quantitative metrics for measuring and 
tracking the impact of climate of our operations and we will continue to 
review and identify other suitable metrics to be used to reliably assess 
and measure our climate risks and opportunities on an ongoing basis.

Scope 1 emissions
Scope 2 emissions

Measure
tCO2e
tCO2e

Baseline data 
(2021/22)
65,180
50,539

Current year  
(2022/23)
67,266
47,577

The climate-related financial disclosures contained  
in this report are consistent with the TCFD 
recommendations and recommended disclosures 
and the ‘Guidance for All Sectors’ as contained  
in section C of the TCFD Annex, except for  
metrics and targets (b) with respect to disclosure  
of scope 3 emissions. 

Since the launch of our sustainability strategy, we have set out to 
reliably measure and report carbon emissions within our business and 
value chain. The outcome of this work resulted in the publishing of our 
scope 1, 2 and 3 baseline data in our inaugural Sustainability Report in 
2022. In preparing this report, we have not published updated scope 3 
emissions data as we are engaging with our towerco partners to 
ensure the robustness and completeness of our scope 3 emissions 
data. We expect that the outcome of this engagement will ensure that 
we can reliably publish our scope 3 emissions data in future reporting.   

Metrics and targets

Disclose the metrics used by the organisation to assess 
climate-related risks and opportunities in line with its 
strategy and risk management process.
We use the following metrics to measure and assess the impact of 
climate-related risks (CROs) and opportunities on our business.  
We will continue to assess the suitability of additional metrics that can 
be reliably measured for a more robust assessment of our climate risks 
and opportunities. 

Our business model does not principally involve the use of water and/
or land resources and no metrics have been selected with respect to 
water and land use as these are immaterial to our business.

Metrics
Scope 1 emissions
Scope 2 emissions
Total energy consumption
Carbon intensity

Measure
tCO2e
tCO2e
kWh
tCO2e per MW 

Describe the targets used by the organisation to manage 
climate-related risks and opportunities and performance 
against targets.
We are committed to achieving our net zero ambition by 2050 as was 
disclosed in our sustainability strategy. This commitment has led to  
the integration of our long-term planning process in our sustainability 
strategy to ensure the delivery of our sustainability objective as we 
deliver on our business objectives. This is reflected for instance in our 
capital expenditure planning process where our commitment towards 
renewable energy transition is a key driver in the planning for new sites’ 
rollout and contract negotiations with our towerco partners as are 
other considerations such as cost efficiency in the face of increased 
fuel price inflation. This integration of our strategic planning process 
and sustainability strategy is at the centre of our climate response plan 
to ensure we can deliver on our commitment to transition to net zero 
within our operations by 2050.   

We have conducted an extensive feasibility study of our 
decarbonisation interventions and have a near-term target to reduce 
our carbon intensity by 62% and absolute emissions from our existing 
assets (before accounting for future business growth and network 
expansion) by 54% by 2032. We have taken a near-term target of 
2032 which is 10 years from our baseline of 2022 which is in line with 
the Science Based Target initiative (SBTi). 

We have identified specific KPIs which allow us to measure our 
performance and we will continue to evaluate the identification of 
other suitable KPIs which are most aligned to our climate risks  
and opportunities. 

Members of our ExCo are financially incentivised to reduce our  
carbon footprint, and our incentive plan includes performance against 
achievement of the CROs as part of our broader sustainability strategy. 
The incentives are linked to the delivery of sustainability strategy  
which cuts across four pillars and nine dedicated workstreams, among 
them, reduction of GHG emissions and environmental stewardship. 
These incentives are linked to the key result areas (KRAs) and the 
long-term incentive plan (LTIP) of our ExCo members as part of  
the annual performance evaluation process. The incentive plan is 
designed to ensure continued focus and delivery of year-on-year 
tactical plans which are important for the delivery of our long-term 
climate commitments.

Airtel Africa plc Annual Report and Accounts 2023

61

STRATEGIC REPORT

Business review

Markets and 
performance 

The significant growth in our 
mobile money business has 
meant we’ve evolved our 
organisational structure.  
This has led to changes in the information used by our CEO 
(who is the chief operating decision-maker) for the allocation 
of resources and the assessment of performance. This, in 
turn, means we’re changing how we report performance. 

From April 2022, we report on mobile money as a new 
operating and reportable segment, while continuing to 
report segmental performance for mobile services in Nigeria, 
East Africa and Francophone Africa. 

62

Airtel Africa plc Annual Report and Accounts 2023

Regional performance (mobile services and mobile money combined) 

Nigeria – regional performance 

Revenue 

EBITDA  

$2,128m 

 $1,091m   

Reported currency  
13.3% 
Constant currency  
20.3% 

Reported currency 
4.7% 
Constant currency 
11.1% 

EBIDTA margin   

51.3%  

Reported currency 
(424 bps)  
Constant currency 
(423 bps)  

ARPU

$3.8

Reported currency 
0.8%
Constant currency 
7.0%

East Africa – regional performance

Revenue 

Underlying EBITDA 

Underlying EBIDTA margin 

ARPU

$1,931m 

 $1,030m   

Reported currency  
12.5% 
Constant currency  
17.4% 

Reported currency 
16.9% 
Constant currency 
21.8% 

53.3%  

Reported currency 
+202 bps   
Constant currency 
+193 bps   

Francophone Africa – regional performance

Revenue 

EBITDA  

$1,201m 

 $560m 

Reported currency  
6.2% 
Constant currency  
12.7% 

Reported currency 
12.0% 
Constant currency 
18.3% 

EBIDTA margin   

46.6%  

Reported currency 
+242 bps   
Constant currency 
+220 bps   

$2.7

Reported currency 
4.4%
Constant currency 
9.0%

ARPU

$3.7

Reported currency 
(2.2%)
Constant currency 
3.8%

Consolidated Group perfomance 

Revenue 

Underlying EBITDA 

Underlying EBIDTA margin 

APRU

$5,255m   

$2,575m   

Reported currency  
11.5% 
Constant currency  
17.6% 

Reported currency 
11.4% 
Constant currency 
17.3% 

49.0%  

Reported currency 
(3 bps) 
Constant currency 
(14 bps) 

      $3.3m

Reported currency 
1.8%
Constant currency 
7.4%

Airtel Africa plc Annual Report and Accounts 2023

63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STRATEGIC REPORT

Business review continued

Mobile services
Meeting the 
demand for 
connection, 
through 
excellent 
execution

Revenue

Underlying EBITDA

Operating profit

Voice ARPU

$4,721m

$2,329m

$1,428m

$1.5

Reported currency  
9.9%
Constant currency  
16.2%

Reported currency  
8.8%
Constant currency  
14.9%

Reported currency 
5.9%
Constant currency 
11.6%

Reported currency  
(3.5%)
Constant currency  
2.1%

Data ARPU

$3.0

Reported currency  
3.5%
Constant currency  
9.3%

Revenue – Voice ($m)

Revenue – Data ($m)

FY’23

FY’22

2,491

11.8%

2,358

15.4%

FY’23

FY’22

1,787

23.8%

1,525

34.6%

Growth % in constant currency

Summarised statement of operations

Unit of 
measure
$m
$m
$m
$m
$m

Description
Revenue1
Voice revenue
Data revenue
Other revenue 
Underlying EBITDA 
Underlying EBITDA margin  %
Depreciation and amortisation $m
$m
Operating exceptional Items
$m
Operating profit 
$m
Capex
$m
Operating free cash flow
Operating KPIs
Mobile voice
Customer base
Voice ARPU
Mobile data
Data customer base
Data ARPU

million
$

million
$

Year ended

Reported 
currency 
Mar-22
change
9.9%
4,294
5.6%
2,358
17.2%
1,525
7.6%
411
2,140
8.8%
49.8% (51) bps
13.9%
(100.0%)
5.9%
12.7%
7.2%

(697)
(32)
1,348
621
1,519

Constant 
currency 
change
16.2%
11.8%
23.8%
13.4%
14.9%
(57) bps
20.6%
(100.0%)
11.6%
12.7%
15.8%

128.4
1.6

9.0%
(3.5%)

46.7
2.9

16.9%
3.5%

2.1%

9.3%

Mar-23
4,721
2,491
1,787
443
2,329
49.3%
(794)
0
1,428
700
1,629

140.0
1.5

54.6
3.0

1  Mobile service revenue after inter-segment eliminations was $4,715m in year ended 31 March 2023 and 

$4,290m in the prior year. 

64

Airtel Africa plc Annual Report and Accounts 2023

 
 
 
Overview
We’ve been at the forefront of the rapid growth of mobile services in 
sub-Saharan Africa in recent years – but there is still much further to 
go in order to meet demand in a region that, while growing fast, is still 
under-connected. Only 40% of the adult population has access to 
mobile data, and the usage gap among those who are covered by 
networks is almost 44%. That means demand for mobile services  
in all our markets remains strong. We aim to meet it by connecting 
more people, offering transparent voice and data products that meet 
their needs, and expanding our physical and digital distribution 
networks so that more customers can access our services effectively 
and affordably.

Our customer base grew by 9.0% to 140 million in 2022/23, and 
revenues grew by 16.2%, despite a year in which turbulence in the 
global economy was expressed in our markets through a series of 
headwinds, including cost-of-living pressures for our customers and 
communities. Inflation in fuel and food prices meant that many 
customers became even more price conscious. We’ve always taken 
the approach of seeking revenue from increased usage, rather  
than prices, so we continued to offer ‘more for more’. The rate of 
smartphone adoption slowed in some markets as the cost of living  
had an impact on discretionary spend – but usage of all our services 
increased, reflecting the fact that they are increasingly seen as 
essential services by users.

Our success in mobile services is built on the strength of our network 
and the excellence of our distribution. We invested strategically in  
our network in 2022/23, significantly expanding our 4G network, 
modernising many of our sites, and launching 5G in selected markets 
in readiness for future demand. At the same time, we continued to 
refine and expand our distribution footprint, increasing our exclusive 
outlets by 15.3% to 79,500+.

Our voice ARPU grew by 2.1% compared to 2021/22, and overall  
our mobile voice business line – which includes pre- and post-paid 
wireless voice services, international roaming, fixed-line phone services 
and interconnect revenue – contributed 89.8% to Airtel Africa’s 
consolidated revenue in 2022/23. The big opportunity for the future, 
however, is data – which is why we have continued to consolidate our 
leadership positions in 4G in most markets, supporting the digital 
inclusion ambitions of our sustainability strategy while setting the 
foundations for our continued growth.

Our performance
Overall mobile services revenue increased to $4,721m, up by 9.9%  
in reported currency, while growth in constant currency was 16.2%. 
Revenue growth was recorded across all regions and key services: 
Nigeria up by 20.3%, East Africa by 13.4% and Francophone Africa  
by 11.9%. 

Voice revenue grew by 11.8% in constant currency, driven by both 
customer base growth of 9.0% and voice ARPU growth of 2.1%. 
Revenue growth for the first half of the year was slightly impacted by 
the effect of barring outgoing calls in Nigeria for those customers  
who had not submitted their National Identity Numbers (‘NINs’).  
We continue to invest in our network to increase coverage, while also 
expanding our distribution infrastructure to drive further customer 
base growth.

Our continued expansion of network and distribution infrastructure 
helped drive customer additions. Voice usage per customer increased 
by 5.9%, resulting in voice ARPU growth of 2.1%. Voice usage per 
customer increased to 272 minutes per customer per month from 
257 minutes per customer per month, and total minutes on the 
network increased by 16.0%.

Data revenue grew by 23.8% in constant currency, driven by strong 
growth in customer base of 16.9% and data ARPU growth of 9.3%. 
Revenue growth was recorded across all regions: Nigeria grew by 
27.8%, East Africa by 22.8% and Francophone Africa by 16.2%, 
respectively. Data customer base growth of 16.9% resulted from the 
further expansion of our 4G network with 90.3% of total sites on 4G, 
up from 87.6% (almost 100% of sites in six OpCos are now on 4G). 
Total customers reached 54.6 million with 4G customers of 26.5 
million, contributing to 48.5% of the total data customer base. Data 
usage per customer increased by 29.1% driving data ARPU growth of 
9.3%. Data usage per customer reached 4.4 GB per customer per 
month up from 3.4 GB per customer per month in the prior period. 
Q4’23 data usage per customer increased to 4.6 GB per month (up by 
26.6%) and 4G data usage per customer at 7.6 GB per month from 
5.9 GB per customer per month (up by 29.6%).

Mobile services underlying EBITDA was $2,329m, and grew by 14.9% 
in constant currency with an underlying EBITDA margin of 49.3%, 
declining 57 basis points in constant currency. The reduction in 
underlying EBITDA margin was due to an increase in operating costs  
in Nigeria reflecting energy price inflation. 

Operating free cash flow was $1,629m, up by 15.8%, due to the 
expansion of underlying EBITDA partially offset by higher capex.

Airtel Africa plc Annual Report and Accounts 2023

65

STRATEGIC REPORT

Business review

Nigeria – mobile services
Investing in  
the future of 
Nigeria’s digital 
economy

Revenue

EBITDA

Operating profit

ARPU

$2,128m

$1,099m

$719m

$3.8

Reported currency 
13.3%
Constant currency 
20.3%

Reported currency 
5.3%
Constant currency 
11.8%

Reported currency 
(6.6%)
Constant currency 
(1.0%)

Revenue split

Reported currency 
0.8%
Constant currency 
7.0%

Revenue ($m)

FY’23

FY’22

Growth % in constant currency

EBITDA ($m)

FY’23

FY’22

* EBITDA margin %

2,128

20.3%

1,878

27.7%

Others
9%

Data
42%

1,099

51.6%*

1,043

55.5%*

Voice
49%

Year ended

Summarised statement of operations

Unit of 
measure
$m
$m
$m
$m
$m
%

Description
Revenue 
Voice revenue1
Data revenue
Other revenue2
EBITDA
EBITDA margin
Depreciation and amortisation $m
$m
Operating exceptional items
$m
Operating profit 
$m
Capex
Operating free cash flow
$m
Operating KPIs
Total customer base
Data customer base
Mobile services ARPU

million
million
$

Mar-23
2,128
1,053
884
191
1,099
51.6%
(344)
–
719
293
806

48.4
23.8
3.8

Constant 
Reported 
currency 
currency 
change
Mar-22
change
20.3%
13.3%
1,878
13.4%
6.9%
985
27.8%
20.4%
734
27.5%
20.2%
159
1,043
11.8%
5.3%
55.5% (390) bps (389) bps
36.9%
28.6%
0.0%
0.0%
(1.0%)
(6.6%)
17.7%
17.7%
10.0%
1.5%

(268)
–
770
249
794

44.4
20.3
3.8

9.0%
17.3%
0.8%

7.0%

1  Voice revenue includes inter-segment revenue of $1m in the year ended 31 March 2023 and $1m in the 

prior period. Excluding inter-segment revenue, voice revenue was $1,052m in year ended 31 March 2023 
and $984m in the prior period.

2  Other revenue includes inter-segment revenue of $2m in the year ended 31 March 2023 and $2m in the 
prior period. Excluding inter-segment revenue, other revenue was $189m in year ended 31 March 2023 
and $157m in the prior period.

Other market participants

MTN

Globacom

9 Mobile

MAFAB Communication

66

Airtel Africa plc Annual Report and Accounts 2023

Overview 
We’re very close to our customers in Nigeria, our largest single country 
market, where a young and growing population has a huge appetite 
for fast, affordable data and reliable mobile services. Nigeria’s dynamic 
economy gains much of its energy from digital entrepreneurship – and 
we aim to partner the country and our customers as they drive digital 
transformation and economic empowerment.

We’re investing in that digital future. We’ve created 1,000+ km more 
fibre infrastructure this year, with a focus on the major cities of Lagos, 
Kano, Abuja and Enugu. We’re ensuring greater network reliability  
to give customers a consistent experience and expanding our 
distribution network to reach more people in remote, underserved 
areas. And in December 2022, Airtel Nigeria bought additional 5G 
spectrum at auction for $285m so that are ready for future 5G 
demand, while we continued to expand our 4G footprint to 76.7%,  
to reach more communities.

Meeting Nigeria’s National Identity Number (NIN) regulations has 
continued to be an important business requirement in 2022/23.  
While the government’s barring of people who had not registered  
their NINs slowed growth and revenues at times during the year, we’ve 
been proactive in conducting awareness campaigns, setting up NIN 
registration facilities and increasing the number of our KYC centres, 
while creating offers for NIN re-registration. Similarly, we’ve weathered 
the significant pressures of a year in which fuel prices rose sharply, 
elections dominated the political agenda, and devaluation and 
currency shortages drove up underlying costs. 

Despite these headwinds, the resilient performance of our teams on 
the ground has meant this has been another year of growth, with our 
customer base growing by 9.0%, and revenues by 20.3%.

Our performance
In reported currency, Nigeria revenue grew by 13.3% to $2,128m and 
20.3% in constant currency. Strong growth in both voice and data 
contributed to revenue growth, driven mainly by overall customer  
base growth of 9.0% and data customer base growth of 17.3%.  
ARPU grew by 7.0%, largely driven by higher data and other revenue. 
Q4’23 revenue growth at 18.7% was lower compared to 23.1% in 
Q3’23 mainly due to a shortage of cash in the country as a result of  
the demonetisation initiative, which impacted our cash recharges 
(50% of total recharges are cash based).

Voice revenue increased by 13.4% in constant currency, largely driven 
by customer base growth of 9.0% supported by voice ARPU growth  
of 0.9%. The barring of outgoing calls for customers who had not 
submitted their NINs had an adverse impact on voice revenue.  
A total of 13.6 million customers were originally barred, out of which 
6.4 million customers (47%) have subsequently submitted their NINs 
and 3.5 million customers (26%) have been fully verified and unbarred. 
We estimate that this resulted in the loss of approximately $110m of 
revenues in year ended 31 March 2023, providing a drag on revenue 
growth of 6% in Nigeria. 

Data revenue increased by 27.8% in constant currency, driven by both 
data customer base growth of 17.3% and data ARPU growth of 9.9%. 
Over the last year, we have enhanced our 4G network with ample data 
network capacity to provide high-speed data to our customers with 
almost 100% of our sites now on 4G and data capacity increase of 
27.5%. This has contributed to 4G data customer growth of 27.6%. 
Data usage per customer increased by 24.8% facilitating continued 
data ARPU growth. Data usage per customer reached 5 GB per 
customer per month from 4 GB per customer per month in the 
previous period. In Q4’23, 4G data usage per customer increased to 
9.5 GB per month (up by 46.5%) from 6.5 GB per customer per month 
in the prior period. 4G data usage now contributes to 80.4% of total 
data usage on our network.

Other revenues grew by 27.5% in constant currency, with the main 
contribution coming from the growth in value added services revenue, 
led by airtime credit services.

Nigeria mobile services EBITDA was $1,099m, up by 11.8% in 
constant currency. The EBITDA margin declined to 51.6% from  
55.5% due to an increase in operating costs arising from inflationary 
pressures, particularly related to the fuel costs. The EBITDA margin  
in Q4’23 stabilised at 52.3% from 52.1% in Q3’23. 

Operating free cash flow was $806m, up by 10.0%, due to the 
expansion of EBITDA partially offset by higher capex spend in  
current period.

Transforming lives spotlight

Using satellite technology to 
keep isolated customers 
connected in Nigeria

Our customers rely on a stable, functioning 
network to keep connected – especially 
when times are challenging. In some rural 
parts of Borno State in northeast Nigeria, 
the telecommunications infrastructure has 
been damaged during the insurgency in the 
region, cutting access to services for people 
there when they need it most – including  
the region’s many internally-displaced 
persons (IDPs).

In 2022, we deployed satellite technology  
to reconnect the towns of Banki, Buratai, 
Baga, Cross, Damasak, Monguno, Dikwa 
and Ngala in Borno State, and began 
integrating these satellite sites on 
microwave technology in Dikwa, Ngala and 
Gamboru. At the same time, we expanded 
our distribution network, adding a further 
60+ outlets. 

Customers are now able to connect within 
and between towns, and access services 
such as banking and healthcare – critically 
important for residents and IDPs. The 
initiative has also reached a monthly 
revenue of $200,000+ in March 2023.

Airtel Africa plc Annual Report and Accounts 2023

67

Revenue

Underlying EBITDA

Operating profit

ARPU

$1,508m

$753m

Reported currency 
8.1%
Constant currency  
13.4%

Reported currency 
12.1%
Constant currency  
17.5%

$456m

Reported currency 
18.5%
Constant currency 
24.5%

Revenue split

$2.1

Reported currency 
0.4%
Constant currency  
5.3%

Revenue ($m)

FY’23

FY’22

Growth % in constant currency

1,508

13.4%

1,395

19.3%

Others
9%

Voice
55%

Constant 
currency 
change
13.4%
12.2%
22.8%
(7.8%)
17.5%
174 bps
17.8%
(100.0%)
24.5%
(1.0%)
29.2%

Underlying EBITDA ($m)

FY’23

FY’22

Data
36%

753

49.9%*

672

48.1%*

* Underlying EBITDA margin %

Summarised statement of operations1

Unit of 
measure
$m
$m
$m
$m
$m
%

Description
Revenue 
Voice revenue2 
Data revenue
Other revenue3
Underlying EBITDA 
Underlying EBITDA margin 
Depreciation and amortisation $m
$m
Operating exceptional items
$m
Operating profit 
$m
Capex
Operating free cash flow
$m
Operating KPIs
Total customer base
Data customer base
Mobile services ARPU

million
million
$

Mar-22
1,395
783
457
155
672

Reported 
currency 
change
8.1%
6.8%
17.6%
(12.8%)
12.1%
48.1% 177 bps
12.8%
(100.0%)
18.5%
(1.0%)
20.4%

(230)
(32)
385
259
413

Year ended

Mar-23
1,508
836
537
135
753
49.9%
(260)
0
456
256
497

62.7
21.9
2.1

57.2
18.3
2.1

9.7%
19.9%
0.4%

5.3%

1  The East Africa business region includes Kenya, Malawi, Rwanda, Tanzania, Uganda and Zambia.

2  Voice revenue includes inter-segment revenue of $1m in the year ended 31 March 2023 and $1m in the 
prior period. Excluding inter-segment revenue, voice revenue was $835m in year ended 31 March 2023 
and $782m in the prior period.

3  Other revenue includes inter-segment revenue of $11m in the year ended 31 March 2023 and $9m in the 
prior period. Excluding inter-segment revenue, other revenue was $124m in year ended 31 March 2023 
and $146m in the prior period.

STRATEGIC REPORT

Business review continued

East Africa –  
mobile services
Unlocking digital 
benefits for 
customers, 
communities 
and our 
business

Connecting the unconnected 
means relentlessly focusing on 
the basics – continuing to 
expand our network coverage 
while ensuring best-in-class 
experience, increasing our 
distribution reach to enable 
easy access to our customers, 
and providing affordable,  
simple and easy-to-use 
products and services.

Apoorva Mehrotra
Regional director – East Africa 

Other market participants

Kenya – Safaricom and Telkom

Malawi – TNM

Rwanda – MTN

Tanzania – Vodacom, Tigo, and Halotel

Uganda – MTN, UTL and Lyca

Zambia – MTN and Zamtel 

68

Airtel Africa plc Annual Report and Accounts 2023

Overview
Our six markets in East Africa host some of the strongest economies  
in Africa, with regional GDP growth reaching 4.8% this year despite 
macroeconomic disruption in the global economy. There are 221 
million people in our region, and for that relatively young population  
our products and services are a gateway to financial and digital 
opportunity. 

Our aim is to unlock commercial and digital benefits for all our 
customers, their communities, and our business. In a year when 
inflation has put pressure on every customer’s budget, we’ve offered 
more value to our customers through ‘more-for-more’ product 
offerings. At the same time, we’ve engaged regulators in each of our 
markets to enable more competitive pricing, so that our customers’ 
greater usage has seen us increase revenues in voice and data. 

We have continued to improve our network, simplify our products  
and increase customer touchpoints for our services. Our population 
coverage now stands at 90.3%, and we’ve added 1,400+ 4G sites in 
the past year while modernising additional sites so we can offer better 
connectivity and faster speeds for our customers. Fibre-to-the-home 
(FTTH) and fibre-to-the-business (FTTB) has also expanded, while we 
continue to benefit from increased home broadband and enterprise 
custom. We’ve also invested in 5G spectrum in four markets, to ensure 
we are ready for the additional demand for data we see ahead.

Meeting local regulatory requirements is an essential part of our 
business, and this year we adopted new KYC regulations in Kenya, 
Tanzania and Zambia, all requiring identification documents to register 
SIM cards. We rapidly updated our onboarding and KYC processes to 
minimise lost revenues from barred customers.

Distribution remains a crucial competitive advantage, and we ended 
2022/23 with 179,400+ activating outlets, which is an increase by 
22.3% since last year. 

Our performance
In East Africa, mobile services revenue grew by 8.1% in reported 
currency, and 13.4% in constant currency. The differential in growth 
rates was due to average currency devaluation of the Kenyan shilling, 
Ugandan shilling and Malawian kwacha, partially offset by an 
appreciation in the Zambian kwacha. Current year was impacted by 
the loss of tower sharing revenues (c. $21m) following the sales of 
towers in Tanzania and Malawi which is reflected in the 7.8% decline  
in other revenues over the period. Revenue growth, excluding the site 
sharing revenue impact of tower sales, was 15.2% for the period. 

Voice revenue grew by 12.2% in constant currency, driven by both 
customer base growth of 9.7% and voice ARPU growth of 4.1%.  
The customer base growth of 9.7% was supported by the expansion 
of our network, enhanced coverage, and distribution infrastructure. 
Site count increased by 9.2% and activating outlets increased by 
22.3%. Voice usage per customer increased by 10.0% to 384 minutes 
per customer per month resulting in voice ARPU growth of 4.1%. Total 
minutes on the network increased by 18.5% to 279.0 billion minutes. 

Data revenue grew by 22.8% in constant currency, largely driven by 
both data customer base growth of 19.9% and data ARPU growth  
of 9.2%. The expansion of our 4G network and ample data network 
capacity helped us to grow both the data customer base and data 
usage. 90.4% of our total sites in East Africa are on 4G as compared 
with 85.9% in prior period. 47.3% of our total data customer base  
is on 4G which contributes to 70.9% of total data usage (in Q4’23). 
Data usage per customer increased by 28.3%, resulting in data ARPU 
growth of 9.2%, and data usage per customer reached 4.2 GB per 
customer per month from 3.3 GB per customer per month. In Q4’23, 
4G data usage per customer increased to 6.5 GB per month from 
5.5 GB per customer per month (up by 18.4% from the prior period).

Mobile services underlying EBITDA increased to $753m, up 17.5% in 
constant currency. Underlying EBITDA margin improved to 49.9%, an 
improvement of 174 basis points in constant currency, as a result of 
revenue growth and improved operating efficiencies. 

Operating free cash flow was $497m, up by 29.2% in constant 
currency, largely due to expansion of underlying EBITDA. 

Transforming lives spotlight

Overcoming challenging times to 
provide essential services in Malawi

Customers and businesses in Malawi faced a range of 
challenges in 2022/23 – and we responded by finding 
new ways of working to maintain essential telecoms 
services. Protracted power failures and a country-wide 
fuel shortage meant that many telecommunication 
towers were unable to operate for significant periods 
– while communities also had to tackle the impact of 
cyclones Gombe and Anna, sharp currency devaluations, 
foreign exchange shortages, and inflation.

We formed a new partnership with our towerco,  
Helios Towers, and engaged with the Malawi Energy 
Regulatory Authority and Reserve Bank to ensure our 
services were maintained. In addition, in 2022/23 we 
invested around $15m in our network despite the 
shortage of foreign currency in Malawi. 

Maintaining our services helped us meet the demand  
for data, which grew by 125% in 2022/23, and gave 
customers access to mobile money services. 

“Customers and regulators recognise us as an essential 
service, especially when times are difficult – so keeping 
our network running this year meant we could keep 
connecting communities and businesses and enabling 
financial inclusion.”

Charles Kamoto
Managing director, Airtel Malawi

Airtel Africa plc Annual Report and Accounts 2023

69

Revenue

EBITDA

Operating profit

ARPU

$1,090m

$476m

Reported currency  
5.5%
Constant currency  
11.9%

Reported currency  
12.0%
Constant currency  
18.2%

$252m

Reported currency 
29.9%
Constant currency 
35.5%

Revenue split

$3.3

Reported currency  
(2.9%)
Constant currency  
3.0%

Revenue ($m)

FY’23

FY’22

Growth % in constant currency

EBITDA ($m)

FY’23

FY’22

* EBITDA margin %

1,090

11.9%

1,033

15.8%

Others
10%

Data
34%

476

43.7%*

425

41.2%*

Year ended

Summarised statement of operations1

Unit of 
measure
$m
$m
$m
$m
$m
%

Description
Revenue 
Voice revenue2
Data revenue
Other revenue3
EBITDA 
EBITDA margin 
Depreciation and amortisation $m
$m
Operating exceptional items
$m
Operating profit 
$m
Capex
Operating free cash flow
$m
Operating KPIs
Total customer base
Data customer base
Mobile services ARPU

million
million
$

Mar-23
1,090
607
366
117
476
43.7%
(190)
–
252
151
325

28.9
8.9
3.3

Mar-22
1,033
594
334
105
425

Reported 
currency 
change
5.5%
2.2%
9.6%
10.9%
12.0%
41.2% 255 bps
(4.7%)
0.0%
29.9%
32.5%
4.5%

(199)
–
194
114
311

26.8
8.2
3.4

7.8%
9.4%
(2.9%)

3.0%

1  The Francophone Africa business region includes Chad, Democratic Republic of the Congo, Gabon, 

Madagascar, Niger, Republic of the Congo and the Seychelles. 

2  Voice revenue includes inter-segment revenue of $3m in the year ended 31 March 2023 and $2m in the 
prior period. Excluding inter-segment revenue, voice revenue was $604m in year ended 31 March 2023 
and $592m in the prior period.

3  Other revenue includes inter-segment revenue of $3m in the year ended 31 March 2023 and $1m in the 
prior period. Excluding inter-segment revenue, other revenue was $114m in year ended 31 March 2023 
and $104m in the prior period.

Voice
56%

Constant 
currency 
change
11.9%
8.8%
16.2%
15.3%
18.2%
236 bps
1.7%
0.0%
35.5%
32.5%
12.7%

STRATEGIC REPORT

Business review continued

Francophone Africa – 
mobile services
Data usage 
driving our 
growth, while 
closing the 
digital divide

We’re in an enviable position  
as a business. Demand for our 
services is out there, waiting for 
us to build out our networks 
and our service delivery 
platforms to satisfy our 
customers’ needs – and  
our expansion drives the 
sustainable development that 
will help us thrive into the future.

Michael Foley
Regional director – Francophone Africa

Other market participants

Chad: Maroc, Sotel

The Democratic Republic of the Congo (DRC): 
Vodacom, Orange and Africell

Gabon: Moov (Maroc Telecom)

Madagascar: Orange and Telma 

Niger: Zamani, Moov (Maroc Telecom),  
Niger Telecom

Republic of the Congo: MTN

The Seychelles: Cable & Wireless and 
Intelvision

70

Airtel Africa plc Annual Report and Accounts 2023

 
Overview
Our Francophone Africa segment is made up of Chad, Democratic 
Republic of the Congo, Gabon, Madagascar, Niger, Republic of the 
Congo and the Seychelles – and it is home to more than 181 million 
people. The region has a median age of 16*, and landline infrastructure 
is scarce – which means that mobile services are the first and often 
only way that millions of people can connect with each other and the 
wider economy.

This creates a huge demand for data and voice services. This year 
usage across all segments continued to grow, alongside our customer 
base. Data usage, in particular, is growing fast, highlighting the 
continuing appetite for internet access. We’ve invested in urban fibre  
in cities such as Kinshasa, Niamey and N’Djamena, and in network 
expansion across all markets. In DRC we invested in additional 
spectrum, and in Chad, in a first for the region, we built a multiple-input 
multiple-output (MIMO) antenna in N’Djamena. This investment across 
the region was primarily driven by the need to meet demand for data 
– and data usage grew by 57.8% in 2022/23. 

Our resilient performance this year is a credit to the work of our teams, 
who have faced significant challenges in several markets as price 
inflation, fuel shortages and lack of security have disrupted the 
economy and made life difficult for many in the communities we serve. 
A number of markets have also experienced severe weather events 
linked to climate change, with Chad, the DRC and Niger, in particular, 
suffering floods that saw many thousands of people displaced – 
situations in which we have made enormous efforts to maintain 
essential mobile services. 

Despite these headwinds, we’ve welcomed 0.8 million new data 
customers, and grown our overall customer base by 7.8%, connecting 
more people and communities than ever before.

Our performance
In Francophone Africa, mobile services revenue grew by 5.5% in 
reported currency and by 11.9% in constant currency. The differential 
in growth rates was driven primarily by the 11.7% devaluation of the 
Central African franc. 

Voice revenue increased by 8.8% in constant currency, mainly driven 
by customer base growth of 7.8%. With continued investments in 
network expansion and distribution infrastructure, total sites increased 
by 9.2% and activating outlets increased by 12% (exclusive outlets 
increased by 20%). Voice usage per customer grew by 10.1% to  
150 minutes per customer per month, thereby resulting in a 19.5% 
growth in total voice minutes on our network. 

Data revenue increased by 16.2% in constant currency, driven by  
both customer base growth of 9.4% and data ARPU growth of 7.8%. 
We continue to expand our 4G network, with 69.0% of our sites in 
Francophone Africa on 4G (up from 65.3% in prior period) and data 
capacity on our network increased by 60.5%. Total data usage 
increased by 57.8%, primarily driven by an increase in data usage  
per customer by 46.3% to 3.5 GB per customer per month compared 
with 2.4 GB in the prior period. As of Q4’23, 54% of the data customer 
base is on 4G, contributing to 72.4% of total data usage. Q4’23 4G 
data usage per customer increased to 5.6 GB per month (up by 
18.4%) compared with 4.7 GB per customer per month.  

Mobile services EBITDA at $476m, increased by 18.2% in constant 
currency. EBITDA margin improved to 43.7%, an improvement of  
236 basis points in constant currency. However, the current year  
had a one-time opex benefit of approximately $19m in the first half, 
resulting in a normalized EBITDA margin for 2022/23 of 42.0% –  
an improvement of 68 basis points in constant currency. 

Operating free cash flow was $325m, increased by 12.7%, driven  
by the expansion in EBITDA and partially offset by higher capex. 

* Source: World Bank report (2022)

Transforming lives spotlight

Deploying ‘Massive MIMO’ 
technology to improve our 
network in Chad

Rapidly increasing demand for voice and 
data services can put pressure on any 
telecoms network – especially in towns  
and cities with a high concentration  
of customers.

This year, we explored an innovative 
approach to improving our customers’ 
service: by deploying ‘Massive MIMO’ 
technology to N’Djamena, the capital city  
of Chad. ‘MIMO’ stands for ‘multiple inputs, 
multiple outputs’, and describes an 
antennae technology that can help improve 
download speeds. Our deployment in 
22 sites in Chad in October 2022 was the 
first use of Massive MIMO in our operations 
which has had rapid results: data traffic on 
these sites increased by 44% and capacity 
almost doubled.

We’ve also seen a quick response from 
customers, who are now better connected 
than ever to each other, and to the digital 
economy. 

Airtel Africa plc Annual Report and Accounts 2023

71

STRATEGIC REPORT

Business review continued

Mobile money
Mobile money: 
bridging the 
financial divide 
and fostering 
commerce 

Revenue

EBITDA

Operating profit

ARPU

$692m

Reported currency
25.1%
Constant currency 
29.6%

Revenue ($m)

FY’23

FY’22

$344m

Reported currency 
22.4%
Constant currency 
26.4%

$318m

Reported currency 
24.2%
Constant currency 
28.0%

EBITDA ($m)

$2.0

Reported currency 
3.1%
Constant currency 
6.8%

692

29.6%

553

34.9%

FY’23

FY’22

344

49.8%*

281

50.8%*

Growth % in constant currency

* EBITDA margin %

Summarised statement of operations

Unit of 
measure
$m
$m
$m
$m
$m
%

Description
Revenue2
Nigeria 
East Africa
Francophone Africa
EBITDA 
EBITDA margin 
Depreciation and amortisation $m
$m
Operating profit 
$m
Capex
Operating free cash flow
$m
Operating KPIs
Mobile money customer base million
Transaction value
Mobile money ARPU

$bn
$

Year ended

Mar-22
553
0
411
142
281

Constant 
Reported 
currency 
currency 
change
change
29.6%
25.1%
–
–
32.6%
29.1%
20.3%
13.4%
26.4%
22.4%
50.8% (107) bps (123) bps
31.6%
25.6%
28.0%
24.2%
29.5%
29.5%
26.1%
21.7%

(14)
256
25
256

26.2
64.4
1.9

20.4%
37.4%
3.1%

41.3%
6.8%

Mar-23
692
0
531
161
344
49.8%
(17)
318
33
311

31.5
88.6
2.0

1  Mobile money consolidates the results of mobile money operations from all operating entities within the 
Group. Airtel Money Commerce B.V. (AMC B.V.) is the holding company for all mobile money services for 
the Group, and as of 31 March 2023, it consolidates mobile money operations from 11 OpCos, currently 
excluding operations in Nigeria, Republic of the Congo and Tanzania. It is our management’s intention to 
continue work to transfer all these remaining mobile money operations into AMC B.V., subject to local 
regulatory requirements.

2  Mobile money service revenue post inter-segment eliminations with mobile services was $540m in the 

year ended 31 March 2023, and $424m in the prior year.

Airtel Money connects 
communities, enables 
payments and makes life 
simpler for our customers.  
Our financial services are 
transformational to the 
economies and communities  
in which we operate, and we  
are closely aligned with 
governments’ objectives for 
driving financial inclusion  
and a digital economy.

Ian Ferrao
CEO, Airtel Money

72

Airtel Africa plc Annual Report and Accounts 2023

 
Overview
Across the region, mobile money is an increasingly important driver  
of economic growth. This trajectory will continue: economies are 
becoming increasingly cashless, consumers are embracing new 
financial behaviours, and businesses of all sizes are finding it cheaper, 
faster and more convenient to use mobile money services, whether 
that’s to conduct regular small transactions or to make bulk payments 
direct to their employees or customers’ mobile money wallets. And 
among the many under-banked or un-banked people in our markets, 
mobile money is creating access to basic financial services that  
would otherwise be unavailable to them, and rapidly increasing 
financial inclusion.

This year has seen excellent results for Airtel Money: we have widened 
our customer base and driven increased revenues. We see significant 
further opportunity ahead, and we have invested in our people and 
technology in order to meet it, as well as expanding our distribution 
network and float availability through our Airtel Money branches 
(AMBs) which expanded by 11.5% in 2022/23, and our kiosks, which 
increased by 10.8%. 

Following the award of our Payment Service Bank (PSB) licence in 
Nigeria in April 2022, we are now able to offer digital wallets and bank 
accounts to customers in one of Africa’s largest markets through their 
mobile phones. We have rapidly established a network of more than 
52,000 agents in Nigeria, so we can start reaching customers and 
including more people in our mobile money eco-system, while building 
relationships with businesses and setting up our IT platforms to  
ensure we offer a stable, reliable service. We have also launched an 
information campaign to explain mobile money to potential customers 
in a country where there is significant scope for greater financial 
inclusion – more than 60 million Nigerians remain unbanked.

Elsewhere, we’re expanding the scope of our services and creating 
increased ‘use cases’. In Uganda, Tanzania and Zambia, for example, 
we’ve launched a new micro-merchant programme to bring more 
small and informal businesses into the mobile money economy. Our 
aim is to reach more than one million micro-merchants in the region in 
2023/24. We’re working on interoperability in several markets, which 
gives customers more access to financial services across borders.  
And across the region as a whole, we’re continuing to expand our 
offering of mobile wallet deposits and withdrawals, merchant 
payments, enterprise disbursements, international money transfers, 
and loans and savings.

Our performance
Mobile money revenue of $692m increased by 25.1% in reported 
currency and by 29.6% in constant currency. The constant currency 
growth was partially offset by average currency devaluations, mainly in 
the Central African franc (11.7%), the Ugandan shilling (4.9%) and the 
Malawian kwacha (22.6%), in turn partially offset by the appreciation  
in the Zambian kwacha (8.8%). Revenue growth of 29.6% was driven 
by both East Africa (up 32.6%) and Francophone Africa (up 20.3%).  
In Nigeria, mobile money services (SmartCash) was launched in  
June 2022. Our focus in the period has been to invest in the platform 
technology as well as the business systems and processes to ensure 
confidence and reliability in the platform. In addition, our continued 
investment into the agent network continues to gain traction, driving 
encouraging progress on customer acquisition over the last quarter. 

Constant currency revenue growth of 29.6% was largely led by 
customer base growth of 20.4%. The continued investment in 
distribution infrastructure of exclusive channels of Airtel Money 
branches and kiosks, as well as the expansion of mobile money agents, 
helped us in driving strong customer growth.

The mobile money customer base reached 31.5 million, an increase of 
20.4%, and mobile money customer base penetration reached 22.5%, 
an increase of 2.1 percentage points. The expansion of distribution 
enhanced transaction value per customer by 16.4%, resulting in 
mobile money ARPU growth of 6.8%. Mobile money ARPU growth  

was largely driven by an increase in transaction values and higher 
contributions from cash transactions, merchant payments and mobile 
service recharges through Airtel Money.

Our mobile money transaction value grew by 41.3% and Q4’23 
annualised transaction value crossed $102bn in constant currency. 
Q4’23 transaction value per customer reached $260 per month, an 
increase of 26.1% in constant currency. Mobile money revenue now 
accounts for 13.2% of total Group revenue for the year. 

Mobile money EBITDA increased to $344m, up by 26.4% in constant 
currency. The drop in mobile money EBITDA margin was largely due to 
additional spend in Nigeria PSB related to the launch of SmartCash. 

Transforming lives spotlight

Mobile money interoperability 
in Tanzania and Zambia

In February 2022, the Bank of Tanzania, a regulatory 
authority, launched the instant payments switch (TIPS) 
system to enhance interoperability, boost financial 
inclusion and further deepen the digitalisation of 
payments in the country. This was an industry-wide 
regulatory initiative aimed at integrating mobile money 
platforms and banks in the country. Prior to the launch, 
customers and businesses were often charged 
substantial fees to transfer money between different 
providers. In October 2022, Airtel Tanzania was 
integrated into TIPS offering customers more ways to 
transfer money seamlessly between different providers, 
buy goods or pay bills regardless of which mobile money 
platform they use.

Also, in 2022 we integrated our Zambia mobile money 
services into the national financial switch (NFS) launched 
by the Bank of Zambia to improve interoperability 
between the banks and mobile network operators. 
Customers can now send funds directly to banks from 
their Airtel Money wallets and vice versa as well as make 
transfers regardless of their mobile money providers. 
The NFS system includes 19 banks in Zambia.

As of 31 March 2023, in Tanzania our mobile money 
transaction value processed through the national switch 
system was $2.5bn and in Zambia – $3bn, respectively. 
In addition, as a result of these integrations, competition 
has increased in the mobile money market and made 
transactions more cost-effective for our customers.

Airtel Africa plc Annual Report and Accounts 2023

73

STRATEGIC REPORT

Airtel Business

Empowering entrepreneurs, and 
supporting the organisations that 
drive Africa’s growth
Our market
Flourishing enterprises are at the heart of Africa’s growth – and Airtel Business exists to 
provide them with the dynamic, reliable communications they need to drive economic 
opportunity. We’re aiming to be the service provider of choice for fibre, fixed wireless 
broadband and satellite connectivity solutions across our region.

We offer mobile and fixed data services and a comprehensive suite of digital services  
to major corporates, non-governmental organisations, government departments, 
diplomatic missions, start-ups and small- and medium-sized businesses (SMEs). We also 
offer business ICT support, including conferencing and collaboration services, cloud  
and data centre co-location services, and Airtel Money services, and can provide data 
sovereignty for organisations through in-country data centres. With our partner Cisco, 
we provide access to Cisco Meraki SDWAN (software-defined wide area network), 
which is a suite of features designed to allow a network to dynamically adjust to 
maintain connectivity. At the same time, our low earth orbit (LEO) satellite connections 
reach places that other networks can’t – delivering essential services to customers 
including NGOs and mining, oil and gas companies. 

In 2022/23, we agreed a distribution partnership with OneWeb, our related party,  
to provide LEO connectivity for a wide range of use cases in rural areas, including 
agriculture, hospitals, hotels and schools, as well as the energy and mining sectors.  
We also agreed a partnership with Amazon Web Services to provide our customers  
with cloud data services.

Our customers create value and unlock the possibilities of digitalisation in the wider 
economy. So, by supporting them, we support opportunities for the people and 
businesses around us, while also creating value for Airtel Africa: this year, Airtel Business 
saw a 18% increase in fixed data connections. Our annual revenue grew by 17.5%. 

Internet penetration is rising 
across Africa and systems 
are even more connected  
as the digital transformation 
is driving growth amongst 
organisations. Through our 
partnership with OneWeb, we 
support SMEs, entrepreneurs, 
corporates and governments 
to do business across Africa, 
with low latency and highly 
resilient communication 
services. 

Luc Serviant
Group Enterprise director

+18.3%

fixed data 
connections

17.5%

revenue growth

The DIAN project: 
digital innovations 
for agropastoral 
communities  
in Niger 

We want digital inclusion to reach the remotest 
parts of our markets – and few communities are 
as remote as the agro-pastoral shepherds and 
farmers of Niger. In July 2022, Airtel Business 
co-launched a public-private partnership 
dedicated to supporting that community: the 
digital innovation for agro-pastoralists of Niger 
(DIAN/IDAN) project.

The project aims to increase the resilience  
and food security of agro-pastoral families in 
southwestern Niger by providing an accessible 
digital platform for people involved in agriculture 
and livestock breeding. It includes a contact 
centre, an e-marketplace, and a portfolio of mobile 
financial products for agrobusinesses, allowing 

micro credit, micro-savings, credit scoring, and 
payments and reimbursement via mobile. Users 
will be able to access Airtel Money services, and 
get information on agriculture, livestock and 
financial products.

DIAN depends on the cooperation of a range  
of partners: SNV (Netherlands Development 
Organisation), the Ministry of Livestock of  
Niger, Airtel Niger, AREN (Association for the 
Revitalisation of Livestock in Niger) and GAJEL 
(Group for Cultural Action and Development of 
Young Breeders). And it is a great fit with our 
sustainability strategy, enabling digitalisation and 
extending financial inclusion to a vital community 
in Niger’s economy.

74

Airtel Africa plc Annual Report and Accounts 2023

Digital Labs

Digital Labs: innovating 
technologies for customers, 
and improving our processes

africa
D I G I T A L   L A B S

Digital Labs is our in-house digital hub for developing and delivering technology 
platforms and digital products. We work across all 14 markets, innovating 
technologies that enhance customers’ experiences, drive financial inclusion, and 
harness the power of digitalisation. Our product development teams build products  
for all our business lines – including voice and mobile services, Airtel Money, Airtel 
Business and Airtel TV. We focus on digital consumer products, enterprise product 
engineering, Fintech platforms, telco platforms and data analytics.

We aim to launch excellent products, at speed. Our new approval management 
system, Probatus, was built in three months to manage complex financial approval 
systems in our business, and now handles more than 2,500 processes per month.  
This year we also developed a sales automation suite (registration app) that is now  
in use in eight markets, which has accelerated our onboarding process for new sales 
agents from three days to under five minutes. The Group has used the suite to 
onboard more than 550,000 agents in 2022/23. Our unified customer dashboard,  
CS Fusion, introduced in 2021/22, has been expanded to further transform our 
contact centres. 

To help our retailer network 
stay compliant while serving 
customers, we’ve developed 
the retailer Tribe app. Tribe 
has allowed us to deliver  
new capabilities fast – and 
also helps retailers grow  
their business.

Razvan Ungureanu
Chief technology and information officer

550,000

agents onboarded 
via sales suite

2,500

processes handled every  
month in Probatus

‘Tribe’ – the app 
helping our retailers 
serve customers 
while complying 
with regulations

Tribe has allowed us to deliver new capabilities 
fast – and also helps retailers grow their business. 
The app supports both SSO (single sign-on) and 
Airtel Money agents and has both GSM and Airtel 
Money features, allowing retailers to add a new 
revenue stream by becoming both an Airtel 
Money agent and a SIM-selling outlet. The app 
also helps retailers understand their gross 
performance, track commissions, and understand 
commission rules.

As of 31 March 2023, in Zambia alone, 4.3 million 
Know Your Customer (KYC) transactions and 
1.6 million SIM swap transactions were 
conducted on the retailer Tribe app. We expect 
this number to grow as we continue to strengthen 
our retailer network and add features to Tribe. 

The retailers and agents in our distribution 
network are dedicated to connecting customers 
to the Airtel network and improving their 
experience – and they need to do so while 
complying with the regulations and policies in 
place in their market, including fraud prevention 
rules. These regulations are unique to each of  
our 14 markets, and change over time. So, to  
help our retailer network stay compliant while 
serving customers, we’ve developed the retailer 
Tribe app.

The retailer Tribe app, available on the Android 
platform, can be accessed by our network of GSM 
retailers and Airtel Money retailers. It is a highly 
configurable product, allowing us to build a 
feature once and make it available to all 14 
markets, while also providing a localised 
experience that meets country-specific regulatory 
requirements and can be adapted to enable 
market-specific features. It can also meet local 
language needs: currently, all features in the app 
are supported in English, French, Malagasy, 
Swahili and Kinyarwandan.

Airtel Africa plc Annual Report and Accounts 2023

75

STRATEGIC REPORT

Our stakeholders

Connecting  
to people  
and partners, 
and considering 
stakeholders’ 
views 

We’re a business based  
on connecting people. 
Engaging with our 
stakeholders helps us build 
the shared understanding 
and mutual, long-lasting 
value that underpins our 
purpose of transforming 
lives. That enables us, and 
those around us, to thrive. 

76

Airtel Africa plc Annual Report and Accounts 2023

Our section 172 statement
This section describes how the directors have acted in relation to their duties under section 172 (a) to (f) of the Companies Act 2006 to 
promote the success of the company with regard to the needs of wider society and stakeholders, including customers, consistent with 
our core business objectives.

Each year, directors receive training on corporate governance from our corporate legal advisers Herbert Smith Freehills which includes  
a reminder of their duties to apply section 172 to their considerations and decisions. Consistently applying our purpose, vision and  
core values (particularly ‘respectful’) when making decisions and delivering our strategy helps us meaningfully engage with all of our 
stakeholders, regardless of the outcome of any particular decision.

The information in this section explains how the Board oversaw stakeholders’ interests and concerns, and considered them when making 
decisions in 2022/23.

How we work to understand  
our stakeholders 
Identifying the Group’s key stakeholders and their interests, needs 
and level of influence is fundamental to successful stakeholder 
engagement. Our stakeholder identification is guided by the 
AA1000 Standard, which defines key stakeholders as ‘individuals, 
groups of individuals or organisations that affect and/or could be 
affected by an organisation’s activities, products or services and 
associated performance with regard to the issues to be addressed 
by the engagement’. 

Our stakeholder matrix recognises stakeholders upon which we 
have the most significant impact on and those with the most 
material influence on the Group’s activities. This allows us to 
identify priority stakeholders. The following priority stakeholder 
groups were identified in the process:

•  Our customers

•  Our people

•  Our communities

•  Our partners and suppliers

•  Governments and regulators

•  Shareholders

How we work to understand  
our stakeholders
To put stakeholder views at the heart of our decision-making, we 
need to understand the interests of each stakeholder group. This 
happens throughout our organisation, from informal conversations 
to formal consultations, and we continue to work to ensure good 
communication with all the people and groups we interact with. 
Directors are kept informed about our stakeholders’ views in a 
number of ways, including through their own direct interactions – 
as outlined below.

Ensuring the Board stays informed  
and engaged
Our Board stays connected to stakeholders through regular 
reports and updates from our senior leadership team, who  
channel information from our OpCos as well as engaging directly 
with stakeholders themselves. Every Board paper now includes 
stakeholder interests that are relevant to the decisions being 
considered and the likely consequences of our decisions in the  
long term. Directors visit our local operations, and we hold Board 
meetings at regional offices that hear from representatives from 
the local businesses.

Our stakeholder engagement policy is founded on the principles of 
transparency, active listening, and equitable treatment, and favours 
a consultative and collaborative engagement with all stakeholders. 
The policy commits us to proactively keeping our stakeholders 
informed of business developments, rigorously upholding 
international standards for transparency, and continuously refining 
our understanding of our stakeholders’ needs and expectations. 

We know that our stakeholders will hold a range of views about  
the decisions we take – and that not everything we do will please 
everybody, all the time. 

Our chair is committed to ensuring that the Board hears both 
positive and negative stakeholder views and is supported in this by 
the executive team. The chair, the chairs of each committee, senior 
independent directors, CEO, CFO and our company secretary are 
all available to address any concerns raised by stakeholders.

All engagements with stakeholders by anyone at Airtel Africa  
are underpinned by our set of business standards, which have 
stakeholder interests at their core. Our Code of Conduct sets out 
our high expectations for how all of us should behave, including 
respect for human rights, data privacy, and acting lawfully at all 
times. It helps support our belief that the value we create as a 
business must ultimately be shared between all stakeholders  
and contribute towards renewing and reaffirming the trust that 
they have in us – and we have in them.

For more information about our Code of Conduct and modern slavery 
statement, see www.airtel.africa 

Engaging with the media 
We recognise the critical importance of local, regional and 
international media engagement. As objective reviewers and 
reporters of our progress, journalists and media outlets play an 
important role in furthering our engagement with our wider 
stakeholder groups. Our communications functions at the  
Group level and across our 14 markets have established strong 
relationships with key media outlets and journalists which they 
continue to develop and evolve, providing regular and timely 
updates on our progress, activities and important announcements. 

We tailor our engagement with media to reflect the focus and 
interest of each publication. For example, for international, 
investment and business-led titles, we provide regular updates on 
the financial performance and strategic direction of the business, 
ensuring that our executive leadership team is available for 
interviews and commentary. For regional and pan-African titles,  
we update on market developments, product launches and our 
contribution to Africa’s economic and societal development.  
In our markets, we provide details of activities that are relevant  
to the local communities. In addition, we communicate with  
our industry sector titles and publications interested in our 
sustainability performance. We are committed to complete 
transparency in all our reporting to media and consider this  
an important conduit to demonstrate our corporate purpose  
and values. 

Airtel Africa plc Annual Report and Accounts 2023

77

STRATEGIC REPORT

Our stakeholders continued

Our customers

More than 140 million 
customers across Africa use 
our data, voice and mobile 
money services to connect, 
live and work.

Total customers

140 million

Activating outlets 

304,000+

Airtel Money customers

31.5 million

78

Airtel Africa plc Annual Report and Accounts 2023

How we engaged during the year
Feedback from our customers helps define the success of our 
products and services – and plays a vital role in how we improve 
customer experience. 

This year, we stayed in touch with our customers through face-to- 
face engagements and through our increasing range of self-care 
touchpoints. In our growing network of 802 retail experience stores, 
we had service and product purchase conversations, provided 
assistance, answered inquiries, and listened to feedback. Customers 
choosing self-care options could use social media platforms, email and 
MyAirtel app to manage their accounts, access mobile money services 
and get support.

Through our call centres, customers used our dynamic interactive 
voice response (IVR) system or spoke directly to agents to get 
assistance and service. Customers were asked to complete surveys 
after interactions with our contact centres, through SMS.

Our Board continued to be informed of significant customer concerns 
and priorities through the CEO’s regular update and was able to 
channel these insights into its customer and product-related decisions.

Interests and concerns
We analyse qualitative and quantitative feedback from customers 
regularly. From these analytics, we glean insights – ‘the voice of the 
customer’ – regarding customer suggestions, ‘pain points’ and 
‘pleasure points’. 

Affordability was a key interest for customers in 2022/23, as many 
people in our markets faced steep inflation, especially in food and fuel 
prices. Reliability and network quality are also customer priorities, while 
some customers wanted more options for personalising their plans to 
suit their needs. Customers continued to tell us they want to be able to 
easily use our products and services at times that are most convenient 
for them, and they also want quick and easy support. 

Airtel Money customers are looking for convenient platforms that 
enable them to make payments and remittances across the globe as 
simply as with cash, but with added safety and security – they were 
particularly interested in wallet access, transaction success and 
information availability.

Our enterprise customers told us they need dedicated support to 
meet their service-related queries. The Board receives insights from 
these activities as part of regular business reports at each meeting.

Outcome and actions
We’ve listened to our customers and continued to improve our 
customer service, while our expanding network offers more  
coverage and better access to data and mobile money services  
than ever before.

We’ve strengthened our self-service options to make our service  
faster, and in particular built on our Airtel Money self-service options, 
enabling PIN management in seven markets, and simplified 
transaction processes (and self-service transaction reversals to 
remedy inadvertent errors). We also upgraded our contact centre 
technology so that we have tailored services for Airtel Enterprise, 
postpaid and broadband customers. Our new enterprise self-care 
portal launched in two markets, and we intend to expand access to  
all markets over time.

Our people

Listening to our people helps 
us make Airtel Africa a great 
place to work for all our 
employees in 17 countries. 

Airtel Africa people

4,000

Employee engagement 

81%

Bi-annual employee engagement survey

How we engaged during the year
We are constantly looking for ways to enhance our communication, 
connection and engagement with all our employees. This year,  
that included:

•  Town halls at Group and OpCo level, held after each quarterly results 
announcement and on an ad hoc basis (such as our celebrations of 
International Women’s Day in March 2023), where employees can ask 
questions, make suggestions and raise concerns with senior leaders. 

•  One-on-one engagements where senior Group or OpCo leaders meet 

employees as part of our open-door policy

•  Regular OpCo visits where function heads and our CEO engage with 

teams, then raise any issues or concerns at a Group ExCo level

•  Monthly business reviews, where regional directors and our CEO 

discuss employee issues 

•  Employee wellbeing initiatives, and celebrations of national days and 

key holidays 

Our Board actively engaged with employees throughout the year. Board 
members attend town halls and visit OpCos to meet employees and 
hear their views, as well as receiving regular updates from the CEO and 
CHRO. They also stay connected on employee-related matters through 
their involvement with our Sustainability Committee and the Human 
Resources Committee which provide valuable insight when developing 
and reviewing our people strategy. Our chair attended our annual 
leadership conclave in March 2023, and meets senior leaders regularly. 
Sunil Bharti Mittal is our designated Board director for employee 
engagement, given his regular travel to our operating companies. He is 
able to join employee events during the year to hear and respond to 
questions and listen to people’s stories – both informally and formally.  
He shares the outcomes of this with the Board and the senior 
management team, as relevant. For more information about Sunil Bharti 
Mittal’s engagement with employees in his capacity of the non-executive 
director, see page 129.

Interests and concerns
There are 4,000 people in the Airtel Africa team, so the interests and 
concerns they raise are varied and wide-ranging. Health and wellness 
continue to be an important issue, alongside career growth, rewards, 
and learning and development. In our town hall meetings employees 
raise questions about our strategic direction – this year seeking 
information about our move to 5G and our approach to our new fibre 
holding company – and make suggestions on issues such as systems 
and automation.

Employees also frequently express their support for the communities  
in which they work and seek out opportunities to support the people 
around them in areas such as education, health and disaster relief.

Outcome and actions
It is vital that we understand and respond to the views of employees, 
because we want to continue to attract, develop and retain a highly 
skilled, diverse and engaged workforce – and maintain a high-
performance culture. The Board has overseen and approved several 
programmes and policies that support our people strategy.

To support employees’ health and wellbeing, we provide medical 
check-ups at our offices and access to physical fitness sessions, while 
we invite financial advisers to our workplaces to help employees 
manage their money. Our employee assistance programme provides 
access to professional counsellors.

We want our people to have fulfilling and rewarding careers, so we have 
a defined performance and reward system, and we look to promote 
internally, providing people with assignments where they can grow their 
skills and capabilities. This is supported by our learning and development 
programmes, including our online learning platform, Percipio, in-person 
training, and cross-border and cross-functional training. 

For more information about how our Board monitors our people’s KPIs, see 
‘Win with people’ on page 37 and sustainability strategy on pages 38-55 

Airtel Africa plc Annual Report and Accounts 2023

79

How we engaged during the year
We are always open to the views and interests of our communities, 
and we place them at the heart of what we do – our ‘respectful’  
value reminds us that we ‘share the joy and pain of the communities 
around us’. People in our communities engage with us in a wide 
range of ways, including through conversations with our OpCos  
and regional leaders, letters, emails and text messages. We also  
hear from governments and other organisations about key 
community issues during the year, and connect to people through 
our community initiatives, such as our ‘Touching lives’ programme  
in Nigeria. 

Our Board regularly reviews our formal programme of community 
initiatives, and directors hear from senior management when 
communities have made specific requests or raised concerns. 

Interests and concerns
People in our communities have many concerns and interests that 
are at the heart of our business strategy. These include extended 
network coverage, reliable and affordable services, and financial 
inclusion – reflecting the fact that many people in our communities 
are customers as well as neighbours.

Communities also raise specific issues with our OpCos and regional 
offices, relating to local needs in areas such as education, health  
and disaster relief. This was particularly true in 2022/23, when rising 
fuel and food prices in many markets contributed to significant 
cost-of-living pressures, and some communities were still feeling  
the economic and health effects of the Covid-19 pandemic.

Outcome and actions
We work with communities and governments across our markets to 
transform the lives of some of the most vulnerable people on the 
continent by:

•  Creating educational opportunities, especially for less privileged 

children

•  Supporting people in times of need and emergency 

•  Bridging the digital divide through financial inclusion and  

other initiatives 

Our five-year $57m partnership with the United Nations Children’s 
Educational Fund (UNICEF) covers 13 of our markets, championing 
digital education through online platforms, connectivity and access 
to quality digital learning. Six of our OpCos have now launched 
initiatives through this partnership, supporting more than 250,000+ 
children with access to online education. Our long-standing ‘Adopt a 
school’ programme also supports education, with several projects 
undertaken in 2022/23.

We reported on many of our long-term projects in our Sustainability 
Report, published in October 2022.

For more information about how we support communities, see our 
sustainability strategy on pages 38-55

STRATEGIC REPORT

Our stakeholders continued

Our communities

With operations in 14 African 
countries, we live and work closely 
with our communities – doing all  
we can to support their needs and 
create positive change.

Airtel Touching Lives

100,330

requests for support in Nigeria 

Educational resources 

$57m

five-year partnership with UNICEF

Schoolchildren supported

250,000+

given access to digital learning in 2022/23

80

Airtel Africa plc Annual Report and Accounts 2023

Partners and 
suppliers

We work with more than 2,600 
suppliers across Africa, including 
mobile brands, IT companies and 
telecoms infrastructure providers – 
with the top 100 suppliers accounting 
for just over 88% of our procurements.

79%

of our top 100 suppliers responded to our 
ESG self-assessment survey in 2022/23

96%

of suppliers who responded to our ESG SAQ 
have established a code of conduct

How we engaged during the year
This year saw a welcome return to more direct, in-person engagement 
with our partners and suppliers, as Covid-19 restrictions on movement 
and meetings were almost entirely lifted. The experience of working 
remotely, however, has meant that we now have well-established 
channels to engage suppliers and partners both virtually and face-to-
face. We have also seen the benefits of our sourcing team being based 
in Dubai, which is the regional headquarters for a number of suppliers 
and partners in our markets.

We continued to engage with our top suppliers at both HQ and OpCo 
levels. The post-pandemic return of the MWC Barcelona convention 
meant we were able to engage a number of key suppliers at senior 
leadership level, and our CEO met peers from our top suppliers 
regularly during the year. 

Engagement with suppliers included governance meetings, 
commercial meetings and, where necessary, grievance meetings.  
Our OpCo teams continued to discuss operational matters with 
suppliers at country level. 

Environmental, social and governance (ESG) issues were an important 
area of engagement this year for our partners and for us, and we asked 
our top 100 top suppliers to conduct an ESG survey. 

The Board receives relevant information from our engagements with 
suppliers through the CEO’s report. Our CEO then relays the Board’s 
response to the business and leaders at his regular ExCo and business 
review meetings.

For more information about our Code of Conduct and modern slavery 
statement, see www.airtel.africa 

Interests and concerns
Strong partnerships with suppliers have always been an important 
part of our business model, and this year partners continued to 
engage with us to discuss win-win solutions. Their interests this year 
included discussing ways to reduce environmental impacts (for us  
and them), and ways to navigate the economic situation, which 
featured high inflation and currency devaluation in some markets. 
Partners and suppliers also approached us about the adoption of  
new technologies, and we discussed sales and project plans, bids  
and proposals, and payments.

Outcomes and actions
We made useful progress in a number of areas related to our 
sustainability strategy, while also publishing our first Sustainability 
Report in October 2022. From our ESG survey of our top 100 suppliers 
by spend, we received a 79% response rate, helping us build valuable 
data on environmental impacts in our value chain that feeds into our 
net zero plans, and which will identify opportunities to improve our 
performance. At the same time, fuel price increases in a number of 
markets accelerated our partnership programmes with key partners 
and suppliers aimed at establishing a renewable or lower-carbon 
approach to our operations.

We also reached agreement with four key suppliers to support us with 
our rollout of 5G in six markets, building capacity in our business for the 
data opportunity we see ahead.

Airtel Africa plc Annual Report and Accounts 2023

81

STRATEGIC REPORT

Our stakeholders continued

Governments  
and regulators

We engage closely with governments 
and regulators in all our markets, 
supporting their ambitions for  
digital and financial inclusion while 
working to create a viable business 
environment in which we can create 
shared value. 

Our Board continues to have 
a productive and open dialogue 
with regulatory bodies and 
policymakers and sets high 
standards of governance 
across our business.

82

Airtel Africa plc Annual Report and Accounts 2023

How we engaged during the year
Our stakeholder engagement plan provides broad guidance on  
who should engage governments and regulators on behalf of the 
company, depending on the seriousness and materiality of the issue 
under discussion. 

Engagements can take various forms. For serious and material  
issues, we rely on formal channels which may involve us writing to  
the regulator or relevant government department on the issue of 
concern, or holding a formal, minuted meeting. Other engagements 
happen at informal government events, product launches, and 
industry gatherings. 

We also engage through local industry associations, and international 
industry associations, including the GSMA.

Our Board continues to have a productive and open dialogue with 
regulatory bodies and policymakers and sets high standards of 
governance across our business. A special adviser to the chair and  
the Board provides advice to the management on political, legal and 
regulatory issues regarding our long-term strategy in Africa. The Board 
has empowered the CEOs and chief regulatory officers of our OpCos 
to represent them at country-level engagements with governments 
and regulators and to feed back any issues for Board-level discussion. 
An example of successful engagement at this level was the reduction 
of corporate tax in Zambia from 40% to 35% to align with other 
industries. Management also informs the Board about regulatory 
developments in the markets each month. From time to time, we  
also commission audits to verify levels of regulatory compliance.

Interests and concerns
Each government has unique priorities and approaches, but interests 
and concerns in 2022/23 fell broadly into the following categories:

•  Revenues – which were the main focus this year as economies 

experienced turbulence in most of our markets

•  Security – which includes a focus on KYC and anti-money  

laundering regulations, particularly for countries addressing  
internal security concerns

•  Access to affordable services – a key issue for governments trying 

to unlock the opportunity for financial and digital inclusion

•  Fair competition – ensuring that markets are fair and open.

Outcomes and actions
We understand governments’ focus on revenues and we continue  
to meet our tax obligations, being recognised as among the largest 
taxpayers in most of our countries of operation. Alongside this, we 
seek to demonstrate to governments that their societies benefit  
from the shared value we create wherever we operate, and advocate 
equitable taxation across all sectors of the economy. This is supported 
by our sustainability strategy. 

We ensure that all our activities are properly licensed, and use our 
compliance management system to ensure that all our operations 
comply with licence obligations. We closely monitor compliance  
with KYC and AML requirements, which are a special focus area for 
governments fighting terrorism, money laundering and the financing 
of terrorism.

We monitor the quality of our network to ensure that it meets 
regulators’ quality of service standards, and that their citizens  
enjoy affordable coverage and a reliable service.

See our legal and regulatory frameworks section on pages 22-23

Shareholders

Through their investments, our 
shareholders enable us to deliver  
our strategy and create long-term 
value for all stakeholders. 

Capex investment

$748m

excluding spectrum

Investment in spectrum

$500m

including 5G

How we engaged during the year
We aim to encourage shareholder participation by understanding and 
acting on shareholder feedback and by being clear and transparent 
when communicating with our shareholders, and with potential 
investors and analysts. 

Our investor relations team maintains a two-way dialogue between  
the investment community and Group management, executives and 
the Board. At the same time, we keep a range of channels open for 
communication, including this Annual Report, our Sustainability  
Report, press releases and updates, and live conference calls and 
presentations held at each quarterly results announcements. Our 
website is kept updated for investors to access investor-specific 
information on financial, operating and sustainability issues, and our 
senior leaders hold investor road shows and investor conferences 
where they meet shareholders virtually or in person.

Our Board receives and discusses a detailed report from our investor 
relations team every month, which includes an update on shareholder 
engagement and any interests or concerns raised. The Board also 
receives regular updates from our corporate brokers. The Board uses 
these insights to inform its shareholder engagement strategy and to 
consider the long-term consequences of its decisions.

Interests and concerns
Investors are typically interested in the opportunity we have for 
sustainable growth, and in 2022/23 focused particularly on our plans 
for Airtel Money in Nigeria, following our award of a licence to operate 
as a payment services bank in April 2022. There has also been 
growing interest in our approach to environmental, social and 
governance (ESG) issues, and in particular our performance on  
carbon emissions.

They are also keen to understand our plans for capital allocation and 
balance sheet intentions, and in 2022/23 were interested in how we 
repatriate cash from key markets. Investors also want to understand 
our approach to risk, and in 2022/23 were particularly interested in 
how we mitigate foreign exchange risks, with some being concerned 
about the volatility of currencies in some of our markets.

Shareholders are understandably also interested in shareholder 
returns. 

Outcomes and actions
Our Board is kept well informed of the views of shareholders and is 
able to take them into account when taking major strategic and 
operational decisions. As an example, since IPO the Board has taken 
into consideration investor feedback when re-looking at the capital 
allocation policy, by changing the dividend policy (and cutting the 
dividend) and prioritising US dollar debt reduction alongside a lower 
leverage target.

In October 2022, we published our first Sustainability Report to inform 
shareholders and other stakeholders on our progress in ESG matters. 

Our investment throughout the year in our network and in additional 
spectrum demonstrates our confidence in the opportunity for  
growth for our business. We also kept investors informed of our 
initiatives to reduce Group debt, and to localise some debt to our 
OpCos while arranging to pay more suppliers in local currency, to 
mitigate currency risks.

Read more in our financial review on pages 84-89

For more information on how we manage our risk, see pages 90-97

For more information on our relationship with the majority shareholder, 
see page 112

Airtel Africa plc Annual Report and Accounts 2023

83

STRATEGIC REPORT

Chief financial officer’s introduction to the financial review

Constant 
currency 
change
17.6%
11.8%
23.8%
29.6%
13.2%
18.0%
17.3%
(14) bps
16.4%
(100.0%)
20.1%

Profit and loss snapshot

Description
Revenue1

Voice revenue
Data revenue
Mobile money revenue2
Other revenue 

Expenses
Underlying EBITDA3

Underlying EBITDA margin 
Depreciation and amortisation 
Operating exceptional items4
Operating profit 
Net finance costs5
Non-operating exceptional items6
Profit before tax 

Tax
Tax – exceptional items7

Total tax charge
Profit after tax 
Non-controlling interest  
Profit attributable to owners of the 
company – before exceptional items
Profit attributable to owners of 
the company 
EPS – before exceptional items
Basic EPS
Weighted average no of shares
Capex
Operating free cash flow
Net cash generated from  
operating activities
Net debts
Leverage (net debt to underlying 
EBITDA)
Return on capital employed8

Unit of 
measure
$m
$m
$m
$m
$m
$m
$m
%
$m
$m
$m
$m
$m
$m
$m
$m
$m
$m
$m

$m

$m
Cents
Cents
in Mn
$m
$m

$m
$m

times
%

Year ended
March 2023 March 2022
4,714
2,358
1,525
553
407
(2,413)
2,311
49.0%
(744)
(32)
1,535
(403)
92
1,224
(471)

5,255
2,491
1,787
692
437
(2,694)
2,575
49.0%
(818)
0
1,757
(723)
–
1,034
(445)
161
(284)
750
(87)

Reported 
currency 
change
11.5%
5.6%
17.2%
25.1%
7.5%
11.6%
11.4%
(3) bps
9.9%
(100.0%)
14.5%
79.3%
(100.0%)
(15.5%)
(5.5%)
2 8373.4%
(39.5%)
(0.6%)
(30.0%)

(469)
755
(124)

512

602

(15.1%)

663
13.6
17.7
3,752
748
1,827

2,208
3,524

1.4x
23.3%

5.2%
(15.0%)
5.2%
(0.1%)
14.0%
10.4%

9.8%

631
16.0
16.8
3,754
656
1,655

2,011
2,941

1.3x

22.3% 101 bps

1  Revenue includes inter-segment eliminations of $152m for year ended 31 March 2023 and $129m for the prior period. 

2  Mobile money revenue post inter-segment eliminations with mobile services was $540m for year ended 31 March 2023, 

and $424m for the prior period.

3  Underlying EBITDA includes other income of $13m for year ended 31 March 2023, and $10m for the prior period.

4  Operating exceptional items of $32m in the year ended 31 March 2022 consists of a $12m provision for expected 

settlement of a contractual dispute in which one of the Group’s subsidiaries is a party and $20m costs of agreeing historical 
spectrum fees in one of the Group’s subsidiaries.

5  Net finance costs of $723m has increased $320m from the prior period largely due to higher foreign exchange and 

derivative losses of $245m mainly comprised of a $67m loss on derivatives and higher foreign exchange losses arising 
from the revaluation of balance sheet liabilities (a loss of $82m on devaluation of the Nigerian Naira, and other devaluation 
losses of $96m mainly arising from the Kenyan and Ugandan shilling and Malawian and Zambian klwacha).

6  Non-operating exceptional items in the previous period include a gain of $111m on the sale of telecommunication tower 
assets in the Group’s subsidiaries in Madagascar, Malawi, Rwanda and Tanzania, partially offset by costs of $19m on 
prepayment of $505m of bonds.

7  Tax exceptional items in the year ended 31 March 2023 reflect the recognition of a deferred tax credit of $117m in Kenya, 

$25m in the Democratic Republic of the Congo and $19m in Tanzania, respectively.

8  Return on capital employed (ROCE): the Group has revised the computation of ROCE by grossing up the ‘equity 

attributable to owners of the company’ for put option provided to minority shareholders. The previous period ROCE  
has also been restated for this change.

A resilient business, delivering on growth opportunities while managing 
macroeconomic volatility
We have delivered a strong set of results which demonstrate the resilience of our business model 
and the effective execution of our strategy across all our regions, with double-digit reported 
currency revenue growth of 11.5% despite inflationary pressures and currency devaluation  
in most of our markets. Underlying EBITDA grew by 11.4% in reported currency, while we 
maintained our underlying EBITDA margin despite significant inflationary cost pressures.  
We were also able to return considerable value from various OpCos, including Nigeria, where  
the year saw challenges in the availability of US dollars. 

“We continue to drive our 
strategy to enrich the lives of 
our customers, while 
delivering sustained double-
digit revenue growth and 
resilient underlying EBITDA 
margin despite inflationary 
pressures and currency 
devaluations. Our operating 
profit is up by 14.5%. 

Jaideep Paul 
Chief financial officer

Revenue

$5,255m

Reported currency +11.5% 
Constant currency +17.6%

Underlying EBITDA

$2,575m

Reported currency +11.4% 
Constant currency +17.3%

Operating profit

$1,757m

Reported currency +14.5% 
Constant currency +20.1%

Capex

$748m

% change +14.0%

Basic earnings per share

17.7 cents

% change +5.2%

84

Airtel Africa plc Annual Report and Accounts 2023

We have further de-risked our balance sheet by continuing to localise 
our debt into the OpCos and reducing our HoldCo debt. By year-end, 
almost 64% of our OpCo debt was in local currency. 

The opportunity for growth is still clear. Our markets remain 
underpenetrated by both mobile and mobile money services, and  
our strategy is meeting that demand, while delivering clear social 
benefits by bridging the digital divide and fostering financial inclusion. 
We anticipate sustained growth in the business, with continued  
EBITDA margin resilience. 

Our four main financial objectives remain the same:
1. Growing our operating profitability
We have delivered double-digit revenue and underlying EBITDA growth 
in reported currency. Our profitability has proven to be resilient, too, as 
we maintained underlying EBITDA margin broadly in line with last year, 
despite significant inflationary cost pressures, particularly fuel costs in 
Nigeria and some other markets, and an average currency devaluation 
of 6.1%. 

Operating profit during the year grew by 14.5% in reported currency, 
with constant currency growth of 20.1%. 

2. Investing for future growth and improving our return on 
capital employed
Almost 87% of our capex investment in 2022/23 was directed to 
growth initiatives which, combined with spectrum purchases, ensure a 
sustainably strong and reliable network. We invested $748m in capex 
(excluding spectrum), and almost $500m in spectrum (which includes 
5G) in key markets, to improve network capacity and quality and 
reinforce a future-ready network. 

We also invested in IT and cybersecurity, to further protect our business 
from the global threat of cyberattacks, focusing on the areas of 
application, network and API security. 

We monitor the effectiveness of our capex investment through our 
financial KPI ‘return on capital employed’. Regular monitoring of this  
KPI helps us track the performance of our assets while also taking 
long-term financing into consideration. Our return on capital employed 
has improved to 23.3%, an improvement of 101 basis points from 
22.3% in the prior year.

3. De-risking our balance sheet
Our strong performance and continued focus on our capital allocation 
priorities has helped us further de-risk our balance sheet. In July 2022, 
the Group prepaid $450m of external debt at HoldCo. The remaining 
debt at HoldCo is now $550m, falling due in May 2024. 

We continued to localise our debt into our OpCos while reducing HoldCo 
debt. Our gross OpCo debt of $3,676m (including lease liabilities) is now 
higher than our remaining HoldCo debt of $550m. We will continue to 
focus on further strengthening our balance sheet.

Leverage was at 1.4x in March 2023, broadly flat from the previous  
year despite our significant investment in spectrum to enable our  
future growth.

4. Returns to shareholders
Our aim is to enhance returns to shareholders over the medium- to 
longer-term. Our progressive dividend policy aims to grow the dividend 
annually by a mid- to high-single-digit percentage. In line with our 
dividend policy, we paid an interim dividend of 2.18 cents per share  
in December 2022, reflecting an increase of 9%. Further, the Board 
recommended a final dividend of 3.27 cents per share, making total 
dividends of 5.45 cents per share, which is an increase of 9% compared 
to the prior year.

Basic EPS was 17.7 cents, up by 5.2% from 16.8 cents in prior period. 
This increase was mainly due to higher operating profits and the 
recognition of a deferred tax credit of $117m in Kenya, $25m in the DRC 
and $19m in Tanzania, respectively partially offset by higher foreign 
exchange and derivative losses. EPS before exceptional items and 
excluding foreign exchange and derivative losses increased by 13.4%.

Outlook
We continue to deliver value to all our stakeholders, transforming lives of 
our communities and supporting the economies of the countries where 
we operate. We believe that the fundamentals of our business remain 
strong, and we remain well positioned to seize growth opportunities 
while at the same time continuing to strengthen our balance sheet, 
improve our return on capital employed and increase return to 
shareholders. We are mindful of inflationary pressures, currency 
devaluation and re-patriation risks due to the fluctuating availability of 
US dollars in some of our markets. These pressures are likely to continue 
next year, and we will continue to work on mitigation plans. Our capex 
outlook (excluding spectrum) for next year is around $800m to $825m, 
which includes additional investment in our data centre and fibre 
businesses, where we see opportunities to further monetise our 
infrastructure assets.

Jaideep Paul
Chief financial officer

10 May 2023

Performance highlights

Operating key performance indicators (KPIs) 
•  Total customer base grew by 9.0% to 140 million, as the penetration 
of mobile data and mobile money services continued to rise, driving 
a 16.9% increase in data customers to 54.6 million and a 20.4% 
increase in mobile money customers to 31.5 million. 

•  Constant currency ARPU growth of 7.4% was largely driven by 

increased usage across voice, data and mobile money.

•  Mobile money transaction value increased by 41.3%, with Q4’23 

annualised transaction value exceeding $102bn in constant currency.

Financial performance
•  Revenue in constant currency grew by 17.6%, with revenues 

growing by 11.5% to $5,255m in reported currency.  

•  While each segment’s reported currency revenue growth was 

impacted by currency devaluation, they all delivered double-digit 
constant currency revenue growth. Across the Group mobile service 
revenue grew by 16.2% in constant currency, driven by voice 
revenue growth of 11.8% and data revenue growth of 23.8%. 
Mobile money revenue grew by 29.6% in constant currency.
•  Underlying EBITDA increased by 17.3% in constant currency, and 

11.4% in reported currency to $2,575m, with an underlying EBITDA 
margin of 49.0% reflecting the resilience of our operating model 
despite inflationary cost pressures. 

•  Profit after tax was $750m, a decrease of only $5m after including  

a higher foreign exchange and derivative losses of $245m. 

•  Basic EPS at 17.7 cents up by 5.2% due to higher operating profits 

and exceptional gain on deferred tax credit recognition in Kenya, the 
DRC and Tanzania partially offset by higher foreign exchange and 
derivative losses. EPS before exceptional items was 13.6 cents, a 
reduction of 15.0%, largely due to higher foreign exchange and 
derivative losses of $245m. EPS before exceptional items and 
excluding foreign exchange and derivative losses was 20.6 cents,  
up by 13.4%.

Capital allocation 
•  Capex increased by 14.0% to $748m, in line with our guidance, as 
we continue to invest for future growth. Additionally, we acquired 
spectrum in Nigeria, the DRC, Tanzania, Zambia and Kenya during 
the year. 

•  In July 2022, the Group prepaid $450m of outstanding external 
debt at HoldCo. The remaining debt at HoldCo is now $550m,  
falling due in May 2024. Cash at the holding companies was $398m. 
Leverage was at 1.4x in March 2023, broadly stable despite $500m 
of spectrum investment during the year. 

•  The Board has recommended a final dividend of 3.27 cents per 

share, making the total dividend for 2022/23 5.45 cents per share, 
an increase of 9% in line with our progressive dividend policy.

Airtel Africa plc Annual Report and Accounts 2023

85

STRATEGIC REPORT

Financial review

Revenue in reported currency grew by 11.5%, with constant currency 
revenue growth of 17.6% partially offset by currency devaluation.  
The slowdown in revenue growth from the previous year was due  
to a loss of tower sharing revenues following the sale of towers in 
Madagascar, Malawi and Tanzania in the second half of the year and 
NIN-related  barring of voice services in Nigeria. Excluding these, the 
growth would have been approximately 21% in constant currency. 
Total revenue for mobile services and mobile money services 
combined grew in Nigeria by 20.3%, East Africa by 17.4% and 
Francophone Africa by 12.7%, respectively.

Revenue growth was recorded across all reporting segments, with 
mobile services revenue for the Group up by 16.2%, reflecting Nigeria 
growing by 20.3%, East Africa by 13.4% and Francophone Africa by 
11.9%, respectively. Double-digit revenue growth was recorded in  
both key services: voice revenue grew by 11.8% and data revenue by 
23.8%. Mobile money revenue grew by 29.6% in constant currency, 
driven by 32.6% growth in East Africa and 20.3% growth in 
Francophone Africa. 

Net finance costs increased by $320m, largely due to higher foreign 
exchange and derivative losses of $245m. This increase mainly 
comprised a $67m loss on derivatives and higher foreign exchange 
losses arising from the revaluation of balance sheet liabilities (a loss  
of $82m on devaluation of the Nigerian naira, and other devaluation 
losses of $96m mainly arising from the Kenyan and Ugandan shilling, 
Malawian and Zambian kwacha). 

GAAP measures 

Revenue
Revenue grew by 11.5% to $5,255m in reported currency and by 
17.6% in constant currency. The differential in growth rates was due to 
an average currency devaluation between the periods, mainly in the 
Central African franc (11.7%), which is largely pegged to the euro, the 
Nigerian naira (6.1%), the Kenyan shilling (9.4%), the Ugandan shilling 
(4.9%) and the Malawian kwacha (22.6%), in turn partially offset by 
appreciation in the Zambian kwacha (8.8%). The revenue growth of 
17.6% in constant currency growth was driven by both customer base 
growth of 9.0% and ARPU growth of 7.4%.

Mobile services revenue grew by 16.2% in constant currency 
supported by growth across the regions: Nigeria up by 20.3%, East 
Africa by 13.4% and Francophone Africa by 11.9%, respectively. 
Mobile services revenue growth was driven by both voice and data 
services, voice revenue grew by 11.8% and data revenue by 23.8%. 
Mobile money revenue grew by 29.6%, driven by 32.6% growth in  
East Africa and 20.3% in Francophone Africa. 

The slowdown in revenue growth from the previous year was due  
to a loss of tower sharing revenues following the sale of towers in 
Madagascar, Malawi and Tanzania in second half of the year and 
NIN-related barring of voice services in Nigeria. Excluding these,  
the growth would have been around 21% in constant currency.

Total tax charges were lower by $185m mainly due to the recognition 
of a deferred tax credit of $117m in Kenya, $25m in the DRC and $19m 
in Tanzania. Non-controlling interests was down $37m due to the 
buy-back of minorities in Nigeria and lower minority allocation charges 
in Tanzania, partially offset by the increase in Airtel Money minority 
shareholdings.

Revenue ($m)

FY’23

FY’22

5,255

11.5%

4,714

21.3%

EPS before exceptional items was 13.6 cents, a reduction of 15.0% 
largely because of higher foreign exchange and derivative losses of 
$245m. Basic EPS at 17.7 cents up by 5.2% due to higher operating 
profits and an exceptional gain on deferred tax credit recognition  
in Kenya, the DRC and Tanzania partially offset by higher foreign 
exchange and derivative losses. EPS before exceptional items and 
excluding foreign exchange and derivative losses increased by 13.4%.

Our balance sheet has also been further de-risked by continued 
localisation of our debt into the OpCos and continued debt reduction 
in HoldCo, following the $450m HoldCo bond prepayment in July 
2022. Leverage at 1.4x in March 2023 was broadly stable despite 
$500m spectrum investment during the year.

In terms of outlook, long-term opportunities remain attractive for us. 
While mindful of currency devaluation and repatriation risks, we 
continue to work actively to mitigate all our material risks and deliver 
value for all our stakeholders.

Operating profit
Operating profit increased by 14.5% in reported currency to $1,757m 
as a result of strong revenue growth and continued improvements in 
operating efficiency in East Africa and Francophone Africa. 

Operating profit ($m)

FY’23

FY’22

1,757

14.5%

1,535

37.2%

Net finance costs
Net finance costs were $723m, an increase of $320m largely due to 
higher foreign exchange losses of $178m and higher derivative losses 
of $67m as a result of foreign exchange movements. The higher 
foreign exchange losses arose from the revaluation of balance sheet 

Profit after tax ($m)

MARCH 2022

190

755

(62)

693

MARCH 2023

161

750

(320)

26

589

March ’22
reported profit
after tax

March ’22
exceptional
items

March ’22
profit after tax
excluding 
exceptional items

Operating
profit

Finance
cost

Tax

March ’23
profit after tax
excluding
exceptional items

March ’23
exceptional
items

March ’23
reported profit
after tax

86

Airtel Africa plc Annual Report and Accounts 2023

 
liabilities (including current and non-current borrowings and lease 
liabilities) following certain currency devaluations across most of our 
OpCos, including a loss of $82m on the devaluation of the Nigerian 
naira, and other devaluation losses of $96m mainly arising from the 
Kenyan and Ugandan shilling and Malawian and Zambian kwacha.  
Net finance cost (excl. foreign exchange and derivatives losses) were 
$385m, an increase of $75m, largely driven by higher interest on lease 
liabilities. Interest costs on market debt were broadly flat. 

The Group’s effective interest rate increased to 7.7% from 5.6% in the 
prior period, largely driven by an increase in base rates, increase in local 
currency OpCo debt and the repayment of HoldCo bond, which had 
lower rate.

Taxation
Total tax charges were lower by $185m mainly due to the recognition 
of a deferred tax credit of $117m in Kenya, $25m in the DRC and $19m 
in Tanzania. Excluding exceptional items, tax was lower by $26m 
mainly due to the lower profit before tax on account of higher foreign 
exchange and derivative losses.

Profit after tax 
Profit after tax was $750m, down by 0.6%, as growth in operating 
profit was offset by higher foreign exchange and derivative losses of 
$245m. Profit after tax excluding foreign exchange and derivative 
losses was up by 21.2%. 

Basic EPS
Basic EPS was 17.7 cents, up by 5.2% from 16.8 cents in the prior 
period. This increase was mainly due to higher operating profits and 
exceptional items gain on deferred tax credit recognition in Kenya, the 
the DRC and Tanzania, partially offset by higher foreign exchange and 
derivative losses.  

Net cash generated from operating activities
Net cash generated from operating activities was $2,208m, up by 
9.8% largely driven by higher operating profit which was partially  
offset by higher tax payments on the increased local profits and 
withholding tax on dividends by subsidiaries. While in some markets 
we faced instances of shortage of foreign currency within the  
local monetary system, we benefited from a broad geographical 
diversification which enables access to liquidity, with limited impact  
on the Group requirements. 

Alternative performance measures 

Underlying EBITDA
Underlying EBITDA was $2,575m, an increase of 11.4% in reported 
currency and 17.3% in constant currency, driven by strong revenue 
growth. Underlying EBITDA margins were largely flat at 49.0% despite 

inflationary cost pressures, a drop of 3 basis points in reported 
currency and 14 basis points in constant currency. We continue to 
work towards mitigating the inflationary cost pressures through 
various cost initiatives. 

Foreign exchange had an adverse impact of $281m on revenue, and 
$133m on underlying EBITDA, as a result of currency devaluations. 
Average currency devaluations between the periods were mainly  
in the Central African franc (11.7%), the Nigerian naira (6.1%), the  
Kenyan shilling (9.4%), the Ugandan shilling (4.9%) and the Malawian 
kwacha (22.6%), in turn partially offset by appreciation in the Zambian 
kwacha (8.8%).

With respect to currency devaluation sensitivity, on a 12-month basis,  
a 1% currency devaluation across all currencies in our OpCos would 
have a negative impact of $51m on revenues, $31m on underlying 
EBITDA and $23m on finance costs (excluding derivatives). Our largest 
exposure is to the Nigerian naira, for which a 1% devaluation would 
have a negative impact of $22m on revenues, $12m on EBITDA and 
$7m on finance costs (excluding derivatives). 

See the risk factors section for detailed disclosure on the currency 
devaluation risk posed to the Group on page 96.

Underlying EBITDA ($m)

FY’23

FY’22

*  Underlying EBITDA margin %

2,575

49.0%*

2,311

49.0%*

Effective tax rate
The effective tax rate was 38.8%, compared to 39.0% in the prior 
period, due to profit mix changes amongst the OpCos. The effective 
tax rate is higher than the weighted average statutory corporate tax 
rate of approximately 33%, largely due to the profit mix between 
various OpCos and withholding taxes on dividends by subsidiaries.

Exceptional items
No operating exceptional items were incurred in the current year. 
Operating exceptional items in the previous period consists of a $12m 
provision for expected settlement of a contractual dispute in which  
one of the Group’s subsidiaries is a party and $20m costs of agreeing 
historical spectrum fees in one of the Group’s subsidiaries. 

Non-operating exceptional items in the previous period include a gain 
of $111m on the sale of telecommunications tower assets in the 
Group’s subsidiaries in Tanzania, Malawi, Madagascar and Rwanda, 
partially offset by one off costs of $19m (including applicable premium 
paid) on the early repayment of $505m bonds in March 2022. 

The tax exceptional item in current period related to the recognition of 
a deferred tax credit of $117m in Kenya, $25m in the DRC and $19m  
in Tanzania.

Tax

Description
Reported effective tax rate 
Adjusted for:
Exceptional items 
Foreign exchange rate movement 
for loss making entities and/or 
non-DTA operating companies and 
holding companies
One-off adjustment and tax on 
permanent difference
Effective tax rate

Year ended March 2023

Year ended March 2022

Unit of measure
$m

Profit before 
taxation
1,034

Income tax 
expense
284

%
27.4%

Profit before 
taxation
1,224

Income tax 
expense
469

%
38.3%

$m

$m

$m
$m

–

161

106

4
1,144

–

(1)
444

38.8%

(60)

50

(12)
1,202

2

–

(2)
469

39.0%

Airtel Africa plc Annual Report and Accounts 2023

87

 
STRATEGIC REPORT

Financial review continued

EPS before exceptional items 
EPS before exceptional items was 13.6 cents, a reduction of 15.0% 
largely as a result of higher foreign exchange and derivative losses of 
$245m. Excluding foreign exchange and derivative losses, the EPS 
before exceptional item was 20.6 cents, an increase of 13.4%.

Description
March 2022 EPS before exceptional items
Exchange
Operating profit (constant currency)
Net finance charges

Derivatives and Forex gain/(loss)
Finance charges (excluding derivatives and forex)

Tax
Others
March 2023 EPS before exceptional items

$ cents
16.0 
(1.9)
7.3 
(8.7)
(6.5)
(2.2)
0.2 
0.7 
13.6 

Operating free cash flow 
Operating free cash flow was $1,827m, up by 10.4%, as higher 
underlying EBITDA more than offset increased capital expenditure. 
Capital expenditure during the period increased $92m due to planned 
network expansion and investments into the PSB and data centre 
opportunity in Nigeria.

Leverage and balance sheet measures
Leverage at 1.4x net debt/underlying EBITDA, was broadly stable 
despite $500m of spectrum investment during the year. Our balance 
sheet has also been further de-risked by continued localisation of our 
debt into the OpCos – now almost 60% of our OpCos debt is in local 
currency – and continued debt reduction in HoldCo. In July 2022, the 
Group prepaid $450m of external debt at HoldCo. The remaining debt 
at HoldCo is now $550m, falling due in May 2024. Cash at the holding 
companies was $398m.

March 2023

March 2022

Description
Foreign currency

Holdco
OpCos

Local currency

OpCos

Less: cash and  
cash equivalents
Net debt, excluding 
lease liabilities

Lease liabilities
Net debt, including 
lease liabilities

$m
1,144
550
594
1,035
1,035

Times
0.5x
0.2x
0.3x
0.4x
0.4x

$m
1,585
1,000
585
676
676

Times
0.7x
0.4x
0.3x
0.3x
0.3x

1,477
2,047

0.6x
0.8x

1,281
1,660

3,524

1.4x

2,941

0.6x
0.7x

1.3x

Net cash generated from operating activities

Particulars
Underlying EBITDA
Other non-cash items
Operating cash flow before 
changes in working capital
Change in working capital
Net cash generated from 
operations before tax
Income tax paid
Net cash generated from 
operating activities

March 2023 
$m
2,575
2

March 2022 
$m
2,311
(38)

Change 
$m
264
40

2,577
28

2,273
31

2,605
(397)

2,304
(293)

304
(3)

301
(104)

2,208

2,011

197

88

Airtel Africa plc Annual Report and Accounts 2023

Net debt bridge

Particulars
Net cash generated from  
operating activities
Cash capex (tangible)
Cash capex (intangible)
Cash interest
Repayment of lease liabilities
Dividend paid to non-controlling interests
Subtotal (a)
Dividend to Airtel Africa plc shareholders
Acquisition of non-controlling interest
Increase in mobile money wallet balance
Proceeds from sale of tower assets
Proceeds from sale of shares to  
non-controlling interests
Others
Subtotal (b)
Addition of lease liabilities
Repayment of lease liabilities
Foreign exchange on borrowings and  
cash flows
Subtotal (c)
Net debt (increase)/decrease d= a+b+c
Opening net debt
Closing net debt

March 2023
$m

March 2022
$m

2,208
(779)
(502)
(371)
(279)
(75)
202
(195)
–
(86)
–

–
(73)
(354)
(776)
279

66
(431)
(583)
2,941
3,524

2,011
(717)
(22)
(351)
(251)
(48)
622
(169)
(164)
(64)
251

550
(13)
391
(651)
251

(24)
(424)
589
3,530
2,941

Purchase of intangible assets
Purchase of intangible assets of $502m mainly includes additional 
spectrum payment of $317m in Nigeria, $123m in East Africa and 
$42m in Francophone Africa. 

Dividend paid to shareholders
Final dividend payment of 3 cents per ordinary share for year ended 
31 March 2022 was paid during the year and an interim dividend 
payment of 2.18 cents per ordinary share paid in December 2022. 
In line with our progressive dividend policy which aims to grow the 
dividend annually by a mid to high single-digit percentage.

Acquisition of non-controlling interest
Previous period had a cash outflow of $164m related to buy-back  
of 8.22% non-controlling interest from the minority shareholders in 
Airtel Networks Limited (Airtel Nigeria), a subsidiary of Airtel Africa plc. 
Refer to Note 5(b) of consolidated statement of financial position as  
set out on page 180 for details.

Proceeds from sale of tower assets
In the previous period, the Group received proceeds of $251m from 
the sale of tower assets in Tanzania, Madagascar, Malawi and Rwanda. 
This was in line with our focus on an asset-light business model. Refer 
to Note 11 of consolidated statement of financial position as set out on 
page 198 for details.

Proceeds from sale of shares to non-controlling interests
In line with the Group’s pursuit of strategic investment in mobile money 
business, the Group received a minority investment of $550m in the 
previous period from four investors in Airtel Mobile Commerce B.V. 
Refer to Note 28(c) of consolidated statement of financial position as 
set out on page 216 for details.

(702)

(0.3x)

(980)

(0.4x)

The Board recommended a final dividend of 3.27 cents per share for 
year ended 31 March 2023.

Financial information by service
We provide performance data for our mobile voice and data services, 
and Airtel Money in our business review on pages 62-73.

Balance held under mobile money trust 
The balance held under mobile money trust represents the funds of 
mobile money customers which are not available for use by the Group, 
and these have increased by $103m.

Financial information by market
We provide performance data for each of our markets in our business 
review on pages 66-71.

Consolidated statement of financial 
position
The consolidated statement of financial position is set out on pages 
174-175. Details on the major movements of our assets and liabilities  
in the year are set out on this page.

Assets

Property, plant and equipment
Property, plant and equipment (including capital work in progress) 
increased to $2,507m, an increase of $104m due to capital 
expenditure of $735m, mainly related to expansion of our network, 
PSB and IT security which was partially offset by $435m of 
depreciation and $196m of foreign currency translation reserve.

Right of use assets
Right of use assets increased to $1,497m, an increase of $388m due 
to the capitalisation of the present value of telecommunication towers 
taken on long-term lease, partially offset by $280m of depreciation.

Other intangible assets
Other intangible assets, including assets under development increased 
by $578m to $1,212m. This relates to $627m of investment in 
spectrum and licence, and capitalisation of present value of deferred 
spectrum charges amounted to $89m, partially offset by $103m  
of amortisation.

Total equity and liabilities

Total equity 
Total equity increased to $3,808m, an increase of by $159m related  
to $750m profit for the period, partially offset by $195m dividend to 
shareholders of Airtel Africa, other comprehensive loss of $353m 
(largely due to foreign currency translation reserve) and $52m 
dividend to minority shareholders in subsidiaries.

Borrowings
Gross borrowings (including short-term borrowings) increased by 
$293m to $4,225m, largely due to increase in lease liabilities by $387m 
and higher external loan of $368m at OpCos, mostly in local currency, 
offset by prepayment of $450m bond at HoldCo. Net debt of the 
Group as of 31 March 2023 was $3,524m.

Current liabilities
Current liabilities (excluding borrowings) increased by $268m to 
$2,232m, largely due to renewal of 2100 MHz spectrum licence for  
a gross consideration of $127m (paid in April 2023) and increase in 
mobile money wallet balance. 

Further details of the Group’s liquidity position and going concern 
assessment are shown on page 175 and Note 2.2 of the financial 
statements.

Dividends
The Board has recommended a final dividend of 3.27 cents per 
ordinary share for the year ended 31 March 2023. The proposed final 
dividend will be paid on 26 July 2023 to all ordinary shareholders  
who are on the register of members at the close of business on  
23 June 2023.

We will announce more details in due course. We paid an interim 
dividend of 2.18 cents per ordinary share in December 2022. 

Non-financial information statement
We are pleased to set out below where you can find information relating to non-financial matters in our strategic report, as required under 
sections 414CA and 414CB of the Companies Act 2006.

Business model

Environmental matters

Our people

Social matters

Respect for human rights

Anti-corruption and anti-bribery 
matters, health and safety

Strategic report
Business model and KPIs
Principal risks and mitigation
Our 2022/23 sustainability strategy update
Principal risks and mitigation: compliance to legal requirements, KYC and quality of service, 
non-compliance, internal controls and compliance
Principal risks and mitigation: leadership succession planning, internal controls and compliance
Chair’s statement, company vision and values
Directors’ report
Stakeholder engagement: ‘Our people’
Principal risks and mitigation: Covid-19
Directors’ report
Information about our approach to tax can be found on our website: www.airtel.africa
Principal risks and mitigation: supply chain
Our Code of Conduct can be found on our website: www.airtel.africa
Directors’ report, modern slavery act, anti-corruption and anti-bribery matters

Our Code of Conduct and other related policies can be found on our website: www.airtel.africa

Page(s)
1-99
24-25
90-97
38-55
93-97

94
12-13, 24
139-143
79
92
139-143

94

139-143, 
125

Airtel Africa plc Annual Report and Accounts 2023

89

Managing our risks 
We operate in 14 markets across Africa. Our markets offer both 
long-term growth opportunities and a diverse range of risks and 
uncertainties. Managing these risks is an essential part of delivering 
our strategy. It means we can continue to create value for our  
business and shareholders, and for the millions of people whose  
lives we help transform. 

Identifying and managing risk
The directors have carried out a robust assessment of the company’s 
principal and emerging risks to comply with Provision 28 of the 
Governance Code. We have designed our risk management 
framework to give us a consistent means of identifying, mitigating  
and monitoring risk across all 14 of our OpCos and Group entities.  
It provides senior management and our Board with oversight over  
our principal risks and promotes a bottom-up approach to identifying 
and managing risks across the Group. 

Risk management governance
The Airtel Africa plc Board has overall responsibility for the Group’s  
risk management framework and processes. Through the Audit and 
Risk Committee, the Board oversees the Group’s risk management 
framework and regularly reviews its principal risks as well as emerging 
risks that may impact the Group. Within that overarching framework, 
the governance of risk management has been cascaded to various 
levels across the organisation to allow effective management of the 
Group’s risks. The framework covers the interplay between risks 
impacting Airtel Africa as a whole and risks identified at either the 
OpCo-level (geography-related) or the functional level (business 
function-related). Our Group Executive Risk Committee (ERC) 
evaluates and prioritises the principal risks with the potential to 
undermine our strategy, business model and solvency, in line with our 
overall risk appetite. The committee also reviews on an ongoing basis 
the external business environment to identify emerging risks which 
could potentially have an impact on the Group’s business in the future. 
Group functional teams identify functional risks cutting across our 
OpCos to create a consistent Group-wide risk mitigation strategy  
for similar risks. We operate a similar risk management governance 
structure at Group level and within our OpCos, with both having an 
Executive Risk Management Committee, and with overall risk 
management responsibility resting with the respective boards. Each 
OpCo identifies risks within their business environment and takes 
appropriate mitigation actions. The governance of risk management at 
each OpCo rests with the OpCo Executive Risk Committee (ERC) and 
the OpCo Board, which is responsible for risk management processes 
and oversees the OpCo’s principal risks and the effectiveness of its 
mitigation actions. 

STRATEGIC REPORT

Managing our risk

Understanding and 
managing our risk 
environment to support 
the Group’s objectives

Identifying, mitigating and 
managing risk is an essential 
part of delivering our strategy 
– and underpins our ability to 
transform lives across Africa.

Ravi Rajagopal
Chair, Audit and Risk Committee

90

Airtel Africa plc Annual Report and Accounts 2023

Board – Audit and  
Risk Committee
The Board has overall 
responsibility for the Group’s  
risk management processes. 
Through the Audit and Risk 
Committee (ARC), the Board 
oversees the Group risk 
management framework, 
approves the Group’s risk 
appetite, and regularly reviews 
our principal and emerging risks. 

The Board maintains oversight  
on the effectiveness of the 
Group’s risk management 
processes through regular 
reviews of the Group’s principal 
and emerging risks. This year, the 
ARC carried out several detailed 
thematic risk reviews across 
several functions within the 
business. See pages 117-127  
for the ARC chair’s report. 

Risk identification process

Group Executive  
Risk Committee

Functional risk 
management reviews

The Group Executive Risk 
Committee (ERC) is responsible 
for the implementation of the risk 
management framework across 
the Group. The ERC reviews our 
significant risks and the progress 
and effectiveness of mitigation 
actions, ensuring that the Group 
operates within its defined  
risk appetite. 

The ERC meets quarterly and 
carries out robust reviews of the 
Group’s significant risks cutting 
across its operating markets and 
functions. It also reviews and 
discusses emerging risk trends 
with potential impact on the 
Group’s business.

The Group executive functional 
heads are responsible for 
identifying and mitigating risks 
across the Group within their 
functional area. They are 
responsible for embedding risk 
management within operational 
business processes. The Group’s 
risk register is created from risks 
identified either by the Group 
functional heads or the OpCo 
Executive Risk Committees. 

The Group functional heads  
carry out ongoing risk reviews  
as part of their operational 
functional processes. These risk 
reviews address risks within  
their functions across the  
Group’s operating footprint. 

OpCo Executive  
Risk Committee and  
OpCo Board
The OpCo Executive Risk 
Committee (ERC) performs a 
similar role to the Group ERC. It is 
responsible for implementing the 
risk management framework in 
our subsidiaries. It identifies risks 
within the local environment and 
mitigation actions to manage 
those risks. Each OpCo Board 
has overall responsibility for the 
risk management process within 
that OpCo. 

The OpCo ERC meets on a 
quarterly basis while the OpCo 
Boards review the OpCo’s 
principal and emerging risks at 
least on a semi-annual basis.

IDENTIFY

RISK ANALYSIS

RANK

OpCo

Function

Risks are identified by 
analysing external and 
internal context both at 
an operating subsidiary and 
at a Group functional level

Discuss and validate each risk

Identified risks are assessed on

Likelihood of 
occurrence

Impact/
consequence

Score and prioritise 
each risk

Each risk is then assigned  
a risk rating based on the 
likelihood of occurrence 
and the possible impact/
consequence

Risk rating

Airtel Africa’s 
principal risks 
Risks impacting the 
Group’s strategy, 
business model 
and solvency

Emerging risks 
Ongoing review 
of the external 
environment and 
potential risks

Our risk appetite framework

The Group’s risk appetite framework and statement formalises the Group’s risk appetite, tolerance limits and governance oversight 
processes to ensure that risks across the Group are managed within acceptable limits. Airtel Africa adopts a four-point scale for risk 
appetite, described below.

Open

Flexible

Cautious

Averse

We strongly accept these risks 
as they are incidental to the 
achievement of our business 
objectives. These risks provide 
good risk/reward trade-off, and 
internal competencies exist  
to manage or exploit these  
risks effectively.

We are open to accepting these 
risks on a justifiable basis. We will 
consider available options and 
select the option that provides 
good returns with an acceptable 
level of risk in the pursuit of  
our objectives.

We will accept these risks only if 
essential, with limited potential 
for a negative outcome. We 
prefer to avoid these risks and 
where these risks are accepted, 
the risks are carefully measured 
and monitored.

We are strongly opposed to 
these risks and prefer to avoid 
them. We are not open to any 
risk/return trade-off and will 
always accept the lowest risk 
option for these risks.

Airtel Africa plc Annual Report and Accounts 2023

91

STRATEGIC REPORT

Managing our risk continued

How we classify our risks 

Category

Description

Philosophy/approach

Strategic risks

Operational 
risks

These are risks arising from  
changes in our external  
business environment such as 
macroeconomic conditions or 
market/competitive dynamics

Risks affecting our ability to 
effectively operate our business 
model across a variety of  
functional areas

Financial risks

Risks impacting our liquidity or 
solvency, financial reporting,  
or capital structure

Governance and 
compliance risks

Risks affecting our ability to  
comply with our legal, regulatory 
and governance obligations

Risk heat map (residual risks)

Reference  
in heat map

1   2  

We operate in 14 countries across Africa with significant market opportunities 
arising from low penetration of telecommunications and banking services. 
The Group is bullish on the opportunities that Africa presents and is generally 
open to taking increased levels of risks to capture these market opportunities.

Delivering on the Group’s strategic objectives requires an effective operating 
model, execution excellence and operational rigour, with a focus on customer 
satisfaction across the organisation. This operational excellence will ensure 
that the Group can continue to deliver incremental revenue growth at minimal 
marginal costs, resulting in a positive flow-through to profitability.

3   4   5   6  
7   8  

The Group is committed to prudent financial management built on a robust 
system of controls and effective business partnering. The Group is flexible  
in its risk-taking approach to financial management to support the Group’s 
strategic growth objectives but averse towards any form of violation of its 
system of key financial and internal controls.

We are committed to complying with laws and regulations in the jurisdictions 
where we operate, and averse to violations of legal or regulatory obligations.

9

10

i

t
s
o
m
A

n
a
t
r
e
c

l

D
O
O
H

I

L
E
K

I

L

l

y
e
k
L

i

l

i

e
b
s
s
o
P

l

y
e
k

i
l

n
U

Strategic risk
1    Adverse competition and market disruption

2   Digitalisation and innovation

Operational risk
3   Technology obsolescence

4    Cyber and information security threats

5   Increase in cost structure

6    Leadership succession planning

7    Internal controls and compliance

8    Network resilience and business continuity

Financial risk
9    Exchange rate fluctuations and availability  

of foreign currency for repatriation

Governance and compliance risk
10   Non-compliance to legal and regulatory 

requirements

Currently, all principal risks are within our risk appetite

5

9

4

2

10

8

7

3

1

6

Minor

Moderate

Significant Extreme

I M P A C T

Changes in principal risks during the financial year

Risk

Covid-19

Exchange rate fluctuations and 
shortage of foreign currency

Changes

This risk was dropped as a principal risk for the Group. Over the past three years since the start of the pandemic, the 
Group has developed internal capabilities to effectively manage and adapt its operations to cope with varying levels 
of disruptions attributed to the pandemic. The risk impact is also lower, as evidenced by the removal of public health 
restrictions and the re-opening of economies around the world.  

This risk has been modified from ‘Exchange rate fluctuations and availability of foreign currency for repatriation’ to 
‘Exchange rate fluctuations and shortage of foreign currency’. This revised risk description reflects the fact that in 
some of our operating markets, we face instances of limited supply of foreign currency within the local monetary 
system, which not only constrains the ability of the Group to fully benefit from strong cash generation at the OpCo 
but also negatively impacts our ability to make timely foreign currency vendor payments in the affected markets.  

Uncertain and constantly evolving 
legal and regulatory requirements 
and environment

This risk has been modified from ‘Non-compliance to legal and regulatory requirements’ to ‘Uncertain and constantly 
evolving legal and regulatory requirements and environment’. The Group takes all reasonable effort to comply with 
its legal and regulatory obligations in all the jurisdictions where it operates. However, in some markets, we are faced 
with the risk of unanticipated changes in the legal and regulatory environment and compliance requirements which 
can expose the Group to adverse financial and/or reputational impact.

92

Airtel Africa plc Annual Report and Accounts 2023

 
 
Principal risks and mitigation

Strategic risks

Description of risk

How we mitigate this risk

Key developments in the year

Risk 
appetite

Risk 
owners

RISK

1

Adverse competition and market disruption

We operate in an increasingly competitive 
environment across our markets and segments, 
particularly with respect to pricing and market 
share. Aggressive competition by existing  
players or the entry of a new player could put  
a downward pressure on prices, adversely 
affecting our revenue and margins, as well as our 
profitability and long-term survival. The nature 
and level of the competition we face varies for 
each of our markets, products and services.

1  Ongoing monitoring of competitive 
landscape and competitor activities 
2  Emphasis on customer experience, 

affordability, product penetration and 
development of our product portfolio

3  The continued growth of our Airtel 
Money business and the increased 
penetration of our GSM customers 
using Airtel Money services helping 
to increase customer ‘stickiness’ on 
our network 

4  Simplifying customer experience 

through self-care and other 
applications across several  
customer touchpoints

1  Acquisition of 4G and 5G spectrum 

Open

in Nigeria and spectrum assets in the 
Democratic Republic of the Congo, 
Kenya, Tanzania and Zambia (see 
page 23)

2  Launch of SmartCash Payment 

Service Bank (PSB) in Nigeria (see 
page 73)

Chief commercial 
officer

RISK

2

Digitalisation and innovation

Failure to innovate through simplifying the 
customer experience and developing adequate 
digital touchpoints in line with changing customer 
needs and the competitive landscape could  
lead to loss of customers and market share.  
We need to continually innovate to simplify our 
user experience, make our business processes 
more agile, and develop more digital touchpoints 
to reach our customers and meet their  
changing needs.

Operational risks

RISK

3

Technology obsolescence

An inability to effectively and efficiently invest in 
and upgrade our network and IT infrastructure 
would affect our ability to compete effectively  
in the market. While we continually invest in 
improving and maintaining our networks and  
IT systems to address current levels of volume 
and capacity growth, we need to continue to 
commit substantial capital to keep pace  
with rapid changes in technology and the 
competitive landscape.

1  Rollout of digital apps and self-care 

1  Continued strengthening of our 

Open

channels to simplify customer 
experience 

2  Focus of Airtel Africa Digital Labs  
on developing cutting-edge digital 
solutions to address customer needs 
and solve complex problems using 
the latest technologies 

3  Simplifying our core IT systems and 
integration capabilities to allow for 
faster deployment of new products 
and services and integration with 
third-party applications

digital team through the addition  
of senior staff resource within the 
team and introduction of digital 
skills training programmes for 
OpCos

2  Establishing the digital shared 

services function supporting core 
telco and mobile money needs 
across the full customer lifecycle 
from journey design, product 
development and growth

3  Implementation of modernised 

technology, deeper integration of 
machine learning and scaling of 
agile ways of work across Group 
and OpCos

Chief technology 
and information 
officer and chief 
commercial 
officer

1  Continued modernisation of our 
network and new site rollout in 
addition to significant investment  
in spectrum assets 

2  Refresh of IT infrastructure 

completed with a focus on cloud 
technology to improve resilience 

Flexible

Chief technology 
and information 
officer

1  Refreshing our IT infrastructure with 

a focus on cloud technology 
2  Network modernisation project 
involving upgrades to our core 
(mobile switching) and packet 
(mobile data) networks 

3  Reducing the cost of network 
operations by adopting radio 
agnostic technology, single RAN, 
which allows easy switching of 
network resources and spectrum 
between 2G, 3G and 4G networks  
at minimal marginal costs

RISK

4

Cyber and information security threats

Cybersecurity threats through internal or 
external sabotage or system vulnerabilities could 
potentially result in customer data breaches and/
or service downtimes. Like any other business, 
we are increasingly exposed to the risk that third 
parties or malicious insiders may attempt to use 
cybercrime techniques, including distributed 
denial of service attacks, to disrupt the 
availability, confidentiality and integrity of our IT 
systems. This could disrupt our key operations, 
make it difficult to recover critical services and 
damage our assets.

1  Ongoing review and implementation 

1  Achieved ISO 27001 ‘Information 

Averse

of security controls to mitigate 
possible system vulnerabilities 

2  Awareness campaign and training of 
employees on IT and cybersecurity 
risks and control measures 
3  Continuing to identify risk and  

assess vulnerability

Security Management System’ and 
ISO 22301 ‘Business Continuity 
Management System’ certifications 
for all our operating markets

2  The Group’s subsidiary, Smartcash 

Payment Service Bank (PSB) 
Limited, received the payment card 
industry data security standard 
certification (PCI DSS)

Chief technology 
and information 
officer

Airtel Africa plc Annual Report and Accounts 2023

93

Key to our strategic pillars Win with technology   Win with distribution   Win with data   Win with mobile money   Win with cost   Win with peopleSTRATEGIC REPORT

Principal risks and mitigation continued

Operational risks continued

Description of risk

How we mitigate this risk

Key developments in the year

Risk 
appetite

Risk 
owners

1  Continuous review of our operating 
model and supply chain processes  
to identify cost optimisation 
opportunities 

2  Rolling out various initiatives to 

optimise our operating structure to 
improve business performance 
3  Long-term planning and buying 

strategies mitigating the effects of 
short-term disruptions within our 
supply chain

1  Kick-started the process of 

Flexible

transitioning to renewable energy 
sources for new site deployment and 
the conversion of existing off-grid 
sites to on-grid or renewable energy 
sources in partnership with our 
towerco partners in line with our 
sustainability strategy and as a 
long-term cost optimisation initiative  
2  Continued digitalisation of our sales 
and customer touchpoints to drive 
cost savings 

Chief supply 
chain officer

RISK

5

Increase in cost structure

Adverse changes in our external business 
environment and/or supply chain processes 
could lead to a significant increase in our 
operating cost structure and negatively impact 
profitability. Our operating costs are subject to 
supply chain risks, including fluctuations in global 
commodity prices, market uncertainty, energy 
costs (such as diesel and electricity), and the cost 
of obtaining and maintaining licences, spectrum 
and other regulatory requirements. Prevailing 
macroeconomic conditions and a variety of other 
factors beyond our control, such as rising global 
inflation and the impact of the war in Ukraine on 
the prices of commodities, also contribute to this 
risk. To mitigate this risk, the Group continually 
re-evaluates its operating model and cost 
structure to identify innovative ways to  
optimise our costs and improve profitability.
During the financial year, there was significant 
inflation in the price of fuel (diesel) putting 
pressure on our operating costs, particularly in 
our Nigeria operation. This fuel price inflation 
resulted in an opex increase of $245m in the 
financial year attributed to increases in the cost 
of diesel. 

RISK

6

Leadership succession planning

We need to continually identify and develop 
successors for key leadership positions across 
our organisation to ensure minimal disruption  
to the execution of our corporate strategy.  
Our ability to execute our business strategies 
depends in large part on the efforts of our key 
people. In some of the countries in which  
we operate, there is a shortage of skilled 
telecommunications professionals. Any failure  
to successfully recruit, train, integrate, retain  
and motivate key skilled employees could have  
a material adverse effect on our business, the 
results of our operations, financial condition 
and prospects.

1  Defined functional and leadership 
development plans for critical roles
2  Building succession plans for Group 

OpCo Executive Committees
3  Ongoing identification of high-
potential employees for talent 
development

4  Talent mapping a larger talent pool 
across Africa, Europe and Asia to 
meet current and future business 
needs

5  Long-term incentive arrangements  
to encourage employee retention  
and alignment to long-term  
company objectives

1  Accelerated our ‘build’ strategy to 
develop more internal talents and 
high performers for leadership roles

2  Launched our ‘Women in Tech’ 

programme to accelerate female 
leadership within the technology 
functions of our organisation

3  Developing the diversity of our talent 
pool through inter-OpCo transfers  
in the form of short- and long-term 
assignments 

4  Developed and implemented 

graduate programme across our 
various OpCos

Cautious

Chief human 
resources officer

94

Airtel Africa plc Annual Report and Accounts 2023

Key to our strategic pillars Win with technology   Win with distribution   Win with data   Win with mobile money   Win with cost   Win with peopleOperational risks continued

Description of risk

How we mitigate this risk

Key developments in the year

Risk 
appetite

Risk 
owners

RISK 

7

Internal controls and compliance

Gaps in our internal control and compliance 
environment could affect our reputation and 
lead to financial losses. Our financial reporting 
is subject to the risk that controls may become 
inadequate due to changes in internal or 
external conditions, new accounting 
requirements, or delays or inaccuracies in 
reporting. We continue to implement internal 
risk management and reporting procedures at 
the Group and OpCo levels to protect against 
risks of internal control weaknesses and 
inadequate control over financial reporting.

1  Ongoing review and strengthening  
of the Group’s internal controls over 
financial reporting and compliance 
processes 

2  Review process for addressing and 
mitigating findings from internal 
audit, with oversight from the Audit 
and Risk Committee 

3  A robust system for assessing and 
monitoring key controls across the 
Group, and independent assurance 
testing of these controls

1  Further enhancement to our Internal 
Controls Over Financial Reporting 
(ICOFR) framework with a focus on 
our Airtel money business

2  Instituting an independent validation 

process for our key controls 
framework with a view to improving 
the overall quality of control design 
and execution across the 
organisation 

Averse

Chief financial 
officer

RISK 

8

Network resilience and business continuity

Our ability to provide quality of service to our 
customers and meet quality of service (QoS) 
requirements depends on the robustness and 
resilience of our network and IT infrastructure 
and our ability to respond appropriately to any 
disruptions. Our telecommunications networks 
are subject to risks of technical failures, aging 
infrastructure, human error, wilful acts of 
destruction or natural disasters. This can include 
equipment failures, energy or fuel shortages, 
software errors, damage to fibres, lack of 
redundancy plans and inadequate disaster 
recovery plans.

1  Implementing geographically 

redundant disaster recovery sites to 
provide back-up for our networks 
and IT infrastructure across our 
OpCos 

2  Regular testing of fallback plans for 
network and IT systems to ensure 
reliability of switch over from active 
to redundant nodes in the event of  
a disaster

1  Disaster recovery sites are in place 
for critical applications and disaster 
recovery drills now occur at regular 
intervals 

Cautious

Chief technology 
and information 
officer

Airtel Africa plc Annual Report and Accounts 2023

95

Key to our strategic pillars Win with technology   Win with distribution   Win with data   Win with mobile money   Win with cost   Win with peopleRisk 
appetite

Risk 
owners

Flexible

Chief financial  
officer

STRATEGIC REPORT

Principal risks and mitigation continued

Financial risks

Description of risk

How we mitigate this risk

Key developments in the year

RISK

9

Exchange rate fluctuations and shortage of foreign currency 

1  Renegotiating forex-denominated 

contracts to local currency contracts 

2  Hedging foreign currency 

denominated payables and loans, 
and matching assets and liabilities, 
where possible 

3  Adequate funding arrangements  
to mitigate any short-term liquidity 
constraints caused by fluctuations  
in forex supply 

4  Geographical diversification  

enables access to liquidity across  
our footprint 

1  Early redemption of $450m of the 
Group’s senior notes due in 2024, 
reducing the Group’s foreign 
currency debt (see page 189)

2  Signing of a $194m facility with the 
International Finance Corporation 
(IFC) to support operations and 
investments in some of our markets 
and diversify access to local funding 
(see page 113)

Our multinational footprint means we are 
constantly exposed to the risk of adverse 
currency fluctuations and the macroeconomic 
conditions in the markets where we operate. We 
derive revenue and incur costs in local currencies 
where we operate, but we also incur costs in 
foreign currencies, mainly from buying equipment 
and services from manufacturers and technology 
service providers. That means adverse 
movements in exchange rates between the 
currencies in our OpCos and the US dollar  
could have a negative effect on our liquidity and 
financial condition. In some markets, we face 
instances of limited supply of foreign currency 
within the local monetary system. This negatively 
impacts our ability to make timely foreign 
currency vendor payments and constrains our 
ability to fully benefit at the Group level from 
strong cash generation by those OpCos. 

Given the severity of this risk, specifically in some 
of our OpCos, Group management continuously 
monitors the potential impact of this risk of 
exchange rate fluctuations based on the  
following methodology: 

a) Comparing the average devaluation of each 
currency in the markets in which the Group 
operates against US dollar on a three-year and 
five-year historic basis and onshore forward 
exchange rates over a one-year period. 

b) If either of the above devaluations is higher 
than 5% per annum, management selects the 
highest of these exchange rates. 

c) Management then uses this exchange rate to 
monitor the potential impact of using that rate on 
the Group’s income statement so that the Group 
can actively monitor and assess the impact on 
the Group’s financials. 

Based on the this methodology, the weighted 
average yearly potential devaluation of the basket 
of currencies in which the Group is exposed is 
estimated to be in the range of 7% to 8%. 

With respect to currency devaluation sensitivity, 
on a 12-month basis, a 1% currency devaluation 
across all currencies in our OpCos would have a 
negative impact of $51m on revenues, $31m on 
EBITDA and $23m on finance costs (excluding 
derivatives). Our largest exposure is to the 
Nigerian naira, for which a 1% devaluation would 
have a negative impact of $22m on revenues, 
$12m on EBITDA and $7m on finance costs 
(excluding derivatives). 

This does not represent any guidance and is 
being used solely to illustrate the potential impact 
of further currency devaluation on the Group for 
the purpose of exchange rate risk management. 
The accounting under IFRS is based on exchange 
rates in line with the requirements of IAS 21 ‘The 
Effect of Changes in Foreign Exchange’ and does 
not factor in the above-mentioned devaluation. 

96

Airtel Africa plc Annual Report and Accounts 2023

Key to our strategic pillars Win with technology   Win with distribution   Win with data   Win with mobile money   Win with cost   Win with peopleGovernance and compliance risk

Description of risk

How we mitigate this risk

Key developments in the year

Risk 
appetite

Risk 
owners

RISK

10

Non-compliance to legal and regulatory requirements

We operate in diverse legal and regulatory 
environments. Establishing and maintaining 
adequate procedures, systems and controls 
enables us to comply with our obligations for 
the services we provide to our customers in 
all the jurisdictions where we operate. 

In some of our markets, we are faced with 
the risk of unanticipated changes in the legal 
and regulatory environment and compliance 
requirements exposing us to adverse 
financial and reputational impact.

1  Instituting various policies across the 
Group to comply with compliance 
obligations in jurisdictions where  
we operate 

2  Continuing engagement with 

regulators and active participation in 
industry bodies on key policy matters 

3  Implementing a regular compliance 
tracking process, identifying root 
causes for cases of non-compliance 
and taking corrective actions 

4  Implementing an escalation process 
for reporting significant matters to 
the Group office 

5  Communicating with and training 
employees on relevant company 
policies

1  Preparatory work is underway by 

Airtel Uganda to comply with Article 
16 of Uganda’s National Telecom 
Operator (‘NTO’) licence requiring 
the local listing of 20% of its shares 
by the deadline of 16 December 
2023 (see page 23)

2  Our chief regulatory officer was 

appointed as the Chair of the GSMA 
sub-Saharan Africa Policy Group,  
an industry group which focuses  
on issues relating to public policy, 
regulation, spectrum management 
and advocacy 

Averse-
cautious

Chief legal officer and 
chief regulatory officer

Emerging risks
Climate change: we continue to evaluate the potential impact of 
climate change on our business operations and on the economies  
in which we operate. In October 2021, we launched an ambitious 
sustainability strategy that underpins our well-established corporate 
purpose of transforming lives. As part of our ‘reduction of greenhouse 
gas (GHG) emissions’ goal, our ambition is to achieve net zero 
emissions ahead of the 2050 deadline set out in the Paris Agreement. 
To achieve this, we understand the importance of fully identifying, 
measuring, and reducing GHG emissions which can only be achieved 
in partnership with our peers and the wider industry. 

In January 2022, we engaged The Carbon Trust, one of the world-
leading environmental consultancies, for their advice and assistance 
with several aspects of our GHG emissions measurement, 
management, and reporting. In October 2022 we published our first 
Sustainability Report 2022 where we set out the framework for our 
decarbonisation strategy and published our baseline GHG emissions. 
For more details, see pages 38-55.

In addition, we plan to launch a sector-leading and credible 
decarbonisation strategy which we will be publishing on our website  
www.airtel.africa

Operating a uniform risk management 
framework across our operating footprint 
allows for consistency of approach and 
puts us in good stead to deal with and 
respond to our constantly changing 
environment.

Peter Odedina
Chief compliance officer  

Airtel Africa plc Annual Report and Accounts 2023

97

Key to our strategic pillars Win with technology   Win with distribution   Win with data   Win with mobile money   Win with cost   Win with peopleSTRATEGIC REPORT

Our long-term viability statement

The preparation of this long-term viability statement 
involved the Board reviewing the Group’s long-term 
prospects and ability to meet future commitments 
and liabilities as they fall due over the three-year 
review period, including scenario analysis on 
liquidity events through stress and sensitivity  
tests to assess the resilience and strength of  
our forecasts.

Viability statement of Airtel Africa plc
In accordance with provision 31 of the 2018 UK Corporate 
Governance Code, the Board assessed our long-term strategic 
prospects, as well as the ability of the Group to meet future 
commitments and liabilities as they fall due within the  
assessment period.

The Group prepares a ten-year strategic business plan which is used 
for long-term forecasting purposes and impairment testing (including 
strategic decisions such as capital investment) and is aligned with the 
average life of our regulatory licences and network assets and the 
potential opportunities in the under-penetrated emerging African 
telecom sector.

For the purpose of our long-term viability assessment, the Board 
primarily focuses on liquidity and assesses the Group’s long-term 
viability assessment over a three-year period for the following reasons: 

•  Our three-year liquidity plan matches the average tenure of our 

financing arrangements and; 

•  Key macro and political developments which impact on our 

headroom and liquidity include currency devaluation, inflation,  
fiscal policies and sovereign credit ratings. Our visibility of impact 
that these factors have on debt markets generally reduces past 
three years. 

While the Board believes the Group will be viable over a longer period, 
given the inherent estimation uncertainty involved in forecasting 
liquidity assumptions over a longer period, the Board concluded that  
a three-year period provides a reasonable degree of confidence  
while still retaining a longer-term perspective. Although our long-term 
viability assessment is performed over a three-year period, which 
matches the current tenure of our financing arrangements as a matter 
of prudence, the Group also assessed viability on a five-year time 
horizon. Given the maturities of our existing financing arrangements, 
which are materially within the three-year period, the assessment on 
this five-year period did not result in material changes in conclusion  
as compared to the three-year assessment period. For goodwill 
impairment test, the Group has used a ten-year period, taking into 
account the nature of markets in which the Group operates, the  
period of its licences, etc. as against the three-year period for  
viability assessment which focuses on the Group’s liquidity plan.

In assessing the Group’s prospects, the directors considered 5G 
cellular network potential in the markets in which the Group operates. 
The Group’s first endeavour is to secure spectrum for 5G launch and 
roll out 5G network in key markets. During the financial year, the Group 
secured 5G spectrum in Nigeria, Kenya, Zambia and Tanzania and will 
selectively launch 5G services in these markets. Given the relatively 
low 4G customer penetration in the countries where it operates, the 
Group will continue to focus on its strategy to expand its data services 
and increase data customer penetration by leveraging and expanding 
its leading 4G network. 

This assessment is prepared based on our strategy, and adequate 
sensitivity and stress tests have been conducted through various 
scenarios, both individually and collectively, based on our overall risk 
assessment framework.

98

Airtel Africa plc Annual Report and Accounts 2023

Board’s assessment

Assessment period 
The viability assessment  
is based on our current 
business model (see  
page 24 of this report),  
a three-year prospect 
horizon, and our strategy 
(see pages 26-37).

Principal risk 
assessment 
Our risk evaluation is 
described on pages 90-97. 
While each principal risk 
has been carefully 
evaluated both individually 
and collectively, and an 
adequate monitoring and 
mitigation plan has been 
defined, we have also 
considered sensitivity 
analysis and stress tests 
on the three-year 
projections.

Long-term prospects 
and headroom analysis 
Our three-year plan has 
been prepared considering 
organic growth potential  
in the geographies where 
we operate.

Scenario analysis 
We have quantified the 
impact of sensitivities  
on cash and liquidity 
headroom availability, both 
individually and collectively, 
in reasonable worst-case 
scenario. In assessing the 
impact of sensitivities  
on cash and liquidity 
headroom, we have 
considered various 
mitigating actions which 
could be undertaken to 
ensure sufficient liquidity.

Assessment of headroom based on forecast cash flows and 
sensitivities to assess our ability to meet future commitments 
and liabilities as they fall due over the next three years. 

Our multinational footprint means we are constantly exposed to  
the risk of adverse currency fluctuations and the macroeconomic 
conditions in the markets where we operate. We derive revenue and 
incur costs in local currencies where we operate, but we also incur 
costs in foreign currencies, mainly from buying equipment and 
services from manufacturers and technology service providers. That 
means adverse movements in exchange rates between the currencies 
in our OpCos and the US dollar could have a negative effect on our 
liquidity, financial condition, and long-term prospects. In some markets 
(especially Nigeria and certain East African OpCos), we face instances 
of limited supply of foreign currency within the local monetary system. 
This not only constrains our ability to fully benefit at the Group level 
from strong cash generation by those OpCos but also impacts our 
ability to make timely foreign currency payments to our international 
suppliers. Given the severity of this risk, specifically in some of our 
OpCos, Group management continuously monitors the potential 
impact of this risk of exchange rate fluctuations as well as the limited 
supply of foreign currency and performs stress tests while assessing 
the Group’s liquidity and prospects. The Group factors in the limited 
supply of foreign currency by way of considering potential devaluation, 
noting that an actual devaluation in future might result in better 
availability of foreign currency.

Additionally in some markets, our operating costs are subject to 
fluctuations in global commodity prices, market uncertainty, and 
energy costs (such as diesel and electricity). Prevailing macroeconomic 
conditions and a variety of other factors beyond our control, such as 
rising global inflation and the impact of the war in Ukraine on the  
prices of commodities, also contribute to this risk. To mitigate this risk, 
the Group continually re-evaluates its operating model and cost 
structure to identify innovative ways to optimise our costs and improve 
profitability. 

The company ended the year in a strong financial position. Net cash 
generated from operating activities increased by 9.8% in the last 12 
months to $2.2bn, and our net debt to EBITDA ratio is 1.4x at the end 
of this financial year. Our cash balances, in conjunction with $525m of 
committed undrawn facilities at the date of approval of these financial 
statements, ensure we can continue to meet our financial obligations. 
During the year, we repaid approx. $450m of bonds earlier than  
their redemption date in May 2024. We were able to make these 
repayments because of our increased cash generation. Post these 
repayments, only $550m of long-term bonds will remain outstanding 
for the Group, with maturity falling in May 2024.

The Group will continue to benefit from population growth and the 
need for increased connectivity and financial inclusion in the medium 
to long term in the countries where we operate. In this respect, in 
2022/23, the Group invested about $1.2bn in capex, $748m in 
tangible capex, and $500m in spectrum acquisition in line with 
guidance. The vast majority of this capital expenditure is aimed at 
continuing to capture the growth opportunities across our footprint  
by increasing the coverage and capacity of our network as well as 
expanding our distribution.

The key risks considered in the stress tests, keeping in mind the 
demographic and sectoral dynamics along with their potential 
negative impacts, are detailed in the table below:

Sensitivity 
performed 

Link to principal risks  
and uncertainties

Description

Slowdown in 
revenue 
growth

•  Adverse competition and 

market disruption

•  Technology obsolescence

•  Network resilience and 
business continuity

•  Digitalisation and innovation

•  Cyber and information 

security threats

•  Increase in cost structure

•  Digitalisation and innovation

•  Uncertain and constantly 

evolving legal and regulatory 
requirements and 
environment

•  Internal controls and 

compliance

Increase in 
operating 
expenses 

Unanticipated 
regulatory 
and tax levies

Exchange 
rate 
fluctuation

•  Exchange rate fluctuation 
and shortage of foreign 
currency

Revenue is projected on a number of assumptions such as subscriber base, rates and 
change in average revenue per user. A change in any of the assumptions due to adverse 
competition and market disruption may affect overall revenue growth. In most cases, 
changes in one such assumption (e.g., in rates) are compensated either fully or marginally  
by a corresponding change in other variables (e.g., subscriber base). Changes not fully 
compensated lead to a reduction in the rate of revenue growth. We have modelled stress 
test scenarios for various levels of slowdown across segments and revenue streams.

With operations spread across 14 markets and each country having a different economic 
and business environment, there is always a risk of operating costs increasing beyond 
projected levels.

As we work in diverse and dynamic legal environments, it’s necessary to establish and 
maintain adequate procedures, systems and controls to ensure we comply with our 
obligations in all the jurisdictions in which we operate. There will always be a risk of 
unanticipated regulatory and tax levies affecting our profitability and, therefore, additional 
tax and regulatory levies have been considered in the stress tests.

We are constantly exposed to the risk of adverse currency fluctuations, given our operations 
in 14 different markets with different functional currencies. Furthermore, we could face low 
availability of foreign currency in some of our markets constraining our ability to fully benefit 
at the Group level from the strong cash generation of our local businesses.

We have stress tested the plan for various levels of currency devaluation across operating 
entities, including the risk of availability of foreign exchange, leading to repatriation of cash 
from operating entities to the Group holding companies and the resulting impact on cash 
flows and liquidity headroom at the Group level.

As part of our assessment, in considering the above sensitivities we 
have also factored in possible mitigations against such sensitivities. 
None of the sensitivities (net of possible mitigations) impact our 
opening headroom by more than 10%.

Conclusion
The results of stress-testing our forecasts over the three-year period 
for the above sensitivities demonstrate that the Group will be able to 
withstand these impacts over the period of its financial forecasts. The 
Board has a reasonable expectation that no single event or plausible 
combination of events would affect long-term viability, even under the 
severe stress tests, and the Group would be able to continue operating 
and meet its liabilities over the three-year period. 

In order to reach this conclusion, the Board has considered:

•  Possible actions to mitigate the impact of risks in the severe stress 

tests, including limiting or delaying discretionary capital expenditure 
without compromising on network quality, optimising operating 
expenditure and reducing or stopping dividend payments.

•  Accessing additional funding, including financing facilities and 

access to the debt capital markets in order to repay debt which 
matures over the three-year period while maintaining adequate 
liquidity headroom.

•  The internal and external environment, current and long-term 
prospects, and the strategic intents and directions adopted  
by management.

•  The risk framework, potential sensitivities around the principal risks 

and mitigating factors.

The Board has concluded that the Group would be in a position to 
access debt capital markets and meet our financing needs as and 
when required. 

Based on this assessment and in accordance with requirements of 
provision 31 of the 2018 UK Corporate Governance Code, the Board 
has concluded that we have the ability to continue our operations  
and be able to meet our commitments and liabilities over the 
assessment period. 

The strategic report was approved by the Board of directors on 
10 May 2023 and signed on its behalf by:

Olusegun Ogunsanya
Chief executive officer

10 May 2023

Airtel Africa plc Annual Report and Accounts 2023

99

GOVERNANCE REPORT

Governance 
report

102  Our Board of directors

98  Our Executive Committee

100  Chair’s statement

102  Our leadership

107  Board evaluation

108  Audit and Risk Committee report

118  Nominations Committee report

123	 Our	compliance	with	the	UK	Corporate Governance	Code	

125  Directors’ report

129  Directors’ responsibilities statement

130  Directors’ remuneration report

100 Airtel Africa plc Annual Report and Accounts 2023

 
Airtel Africa plc Annual Report and Accounts 2023 101

GOVERNANCE REPORT

Our Board of directors

Sunil Bharti Mittal
Chair

N  

Date appointed to Board: July 2018 
Independent: no 
Age: 65 
Nationality: Indian

Skills, expertise and contribution
Sunil is the founder and chairperson of Bharti Enterprises, one of India’s foremost 
first-generation	corporations	with	interests	in	telecoms,	financial	services,	processed	
food,	real	estate	and	hospitality.	Bharti	Airtel,	the	flagship	company	of	Bharti	
Enterprises,	is	a	global	telecommunications	company	operating	in	17	countries	
across	South	Asia	and	Africa	and	ranking	among	the	top	three	mobile	operators	
globally.	Airtel	is	one	of	India’s	largest	integrated	telecoms	providers	and	the	
second-largest	mobile	operator	in	Africa,	serving	over	half	a	billion	customers.	

Sunil	is	the	pioneering	force	behind	the	mobile	revolution	in	India	–	he	revolutionised	
the	business	model	at	Bharti	Airtel	to	make	affordable	voice	and	data	services	
available to all. Airtel has transformed the quality of lives of millions of people  
globally,	providing	connectivity	and	digital	empowerment.	As	chair	of	the	Board,	his	
leadership	has	brought	immense	value	to	Airtel	Africa	through	his	futuristic	vision,	
vast	knowledge	and	industry	expertise.

In	2020,	Sunil	led	Bharti	Global’s	partnership	with	the	UK	government	to	acquire	
OneWeb,	a	new-age	space	communications	company.	This	will	provide	high-speed,	
low-latency	broadband	connectivity	for	the	defence	sector	in	remote	areas	and	on	
maritime and aviation routes around the world. 

Sunil	is	a	recipient	of	the	Padma	Bhushan,	one	of	India’s	highest	civilian	honours.

External commitments
•  Founder and chairperson of Bharti Enterprises and Bharti Airtel
•  Chairperson	of	OneWeb	Holding	Limited
•  Member of the International Business Council, World Economic Forum (WEF)
•  Member	of	the	Global	Board	of	Advisors,	Council	of	Foreign	Relations	(CFR)
•  Commissioner of the Broadband Commission
•  Trustee	at	the	Carnegie	Endowment	for	International	Peace	(CEIP)
•  Member of the Board of Qatar Foundation Endowment (QFE)
•  Member	of	the	India-US,	India-UK	and	India-Japan	and	India-Sweden	CEO	Forums
•  Co-chair	of	the	India-Africa	Business	Council
•  Chair	of	the	B20	Action	Council	on	African	Economic	Integration	(under	the	Indian	

government’s	G20	presidency)

Previous roles
Sunil has served on the boards of several international bodies. He was the 
chairperson of the International Chamber of Commerce (ICC) from June 2016 to 
June	2018	and	the	chairperson	of	GSM	Association	(GSMA)	from	January	2017	to	
December 2018. He was the president of the Confederation of Indian Industry (CII) 
from	2007	to	2008.	Sunil	is	associated	with	spearheading	Indian	industry’s	global	
trade,	collaboration	and	policy	–	he	has	served	on	the	Prime	Minister	of	India’s	
Council	on	Trade	and	Industry.

Sunil	has	also	served	on	the	boards	of	several	multinational	companies	including	
Unilever, Standard Chartered Bank and SoftBank Corp.

Sunil is a nominee of Bharti Airtel.

Olusegun Ogunsanya
Managing	director	and	 
Chief	executive	officer

M   S

Date appointed to Board: October 2021 
Independent: no 
Age: 56 
Nationality: Nigerian

Skills, expertise and contribution
Segun	joined	the	Board	after	10	years	as	managing	director	and	CEO	of	our	Nigeria	
operations,	with	responsibility	for	our	largest	market	in	Africa.	He	brings	a	depth	of	
knowledge	about	African	markets	and	more	than	25	years	of	business	management	
experience	in	banking,	consumer	goods	and	telecoms.	Segun	attends	all	Board	
meetings,	Audit	and	Risk	Committee	and	Sustainability	Committee	meetings	and	is	
invited	to	attend	the	Remuneration	and	Nominations	Committee	meetings.

Other commitments
Board member of Bharti Airtel International (Netherlands) B.V., Bharti Airtel Africa B.V., 
Airtel	Mobile	Commerce	B.V.	and	Airtel	Networks	Limited	–	all	subsidiaries	of	 
the Group.

Previous roles
Before	joining	Airtel	in	2013,	Segun	held	leadership	roles	at	Coca-Cola’s	bottling	
operations	in	Ghana,	Kenya	and	Nigeria	(as	CEO).	He	has	also	been	the	managing	
director	of	Nigerian	Bottling	Company	Ltd	(Coca-Cola	Hellenic	owned)	and	head	of	
retail	banking	operations	at	Ecobank	Transnational	Inc,	covering	28	countries	in	
Africa.	Segun	is	a	chartered	accountant	and	an	engineer.	He	was	awarded	African	
Business	Leader	of	the	Year	in	September	2021.

Jaideep Paul
Chief	financial	officer

S

Date appointed to Board: June 2021 
Independent: no 
Age: 61 
Nationality: Indian

Skills, expertise and contribution
Jaideep	brings	more	than	30	years	of	leadership	and	financial	experience	to	our	
Board, with 18 of these in the telecoms industry. He chairs our Finance Committee 
and	attends	all	Board	meetings,	Audit	and	Risk	Committee	and	Sustainability	
Committee	meetings.		

Other commitments
Board member of Bharti Airtel International (Netherlands) B.V., Bharti Airtel Africa B.V. 
and	Airtel	Networks	Limited	–	all	subsidiaries	of	the	Group.

Previous roles
Before	becoming	our	chief	financial	officer	in	2014,	Jaideep	was	CFO	at	Airtel	Nigeria,	
Fairtrade	LLC	Muscat	and	Bharti	Retail.	He	has	also	held	financial	roles	at	Mumbai	
Circle	and	Bharti	Airtel	Delhi	Circle,	as	well	as	senior	roles	at	HCL,	Telstra	V-Com	 
and	Caltex.	Jaideep	started	his	career	at	Pricewaterhouse	and	is	a	qualified	
chartered accountant.

102 Airtel Africa plc Annual Report and Accounts 2023
102 Airtel Africa plc Annual Report and Accounts 2023

Key to committeesAR Audit and Risk CommitteeN Nominations CommitteeR Remuneration CommitteeM Market Disclosure CommitteeS Sustainability Committee Committee chairAndrew Green CBE
Senior	non-executive	director

N   AR   M

Date appointed to Board: April 2019 
Independent: yes 
Age: 67 
Nationality: British

Skills, expertise and contribution
Andy	brings	many	years	of	global	financial	and	strategic	experience	to	the	Board.	
Through	his	work	with	a	number	of	multinational	organisations,	he	can	draw	on	a	
wide	knowledge	of	diverse	issues	and	outcomes	to	provide	constructive	challenge	
and robust scrutiny of matters that come before the Board.

External commitments
•  Group	chair	of	Simon	Midco	Limited	(the	holding	company	of	Lowell	Group)
•  Chair	at	Gentrack	Group	Limited	(NZX/ASK)		
•  Non-executive	director	at	Link	Administration	Holdings	Limited	(ASX)
•  Commissioner at the National Infrastructure Commission
•  Trustee	of	WWF	UK	
•  Chair of Water Aid UK

Previous roles
Andy	was	previously	senior	independent	director	of	ARM	Holdings	plc	and	
chairperson	of	the	Digital	Catapult	and	IG	Group	plc.	He	was	chief	executive	officer	 
of	Logica	plc	until	its	sale	in	2012.	His	prior	roles	include	those	at	BT	Group	plc,	
including	CEO	of	BT	Openworld,	CEO	of	BT	Global	Services	and	CEO	of	Group	
Strategy	and	Operations	and	various	roles	at	Shell	and	Deloitte.	Andy	has	held	a	
number	of	non-executive	directorships	in	the	US,	Hong	Kong,	Germany	and	the	UK.

Awuneba Ajumogobia  
(née Iketubosin) 
Non-executive	director

R   AR

Date appointed to Board: April 2019 
Independent: yes 
Age: 64 
Nationality: Nigerian

Skills, expertise and contribution
Awuneba is a chartered accountant with broad experience in assurance, taxation, 
finance	and	advisory	services	across	several	industries.	Her	expertise	as	an	
assurance	and	finance	specialist,	garnered	at	leading	professional	services	firms	 
and	in	the	Nigerian	market,	make	her	instrumental	to	Board	decision-making.

External commitments
•  Executive	director	at	Multistream	Energy	Limited
•  Board chair at CAP Plc
•  Governing	council	chair	at	Grange	School,	Lagos
•  Board member of University of Ibadan Research Foundation
•  Member	of	the	Finance	Committee	of	the	Musical	Society	of	Nigeria	(MUSON)
•  Executive	council	member	of	Women	in	Management,	Business	and	Public	Service	

(WIMBIZ)

Previous roles
Awuneba	was	a	board	member	at	UAC	of	Nigeria	PLC	(UACN)	from	2009	to	2019.	
During	her	tenure,	she	chaired	the	Risk	Management	Committee	and	was	a	 
member of the Statutory Audit Committee. Prior to this, she developed her career  
at Peat Marwick, Deloitte and Accenture. Awuneba has also held advisory and 
implementation	roles	with	a	number	of	national	development	projects	in	Nigeria.

Douglas Baillie 
Non-executive	director

N   R   M

Date appointed to Board: April 2019 
Independent: yes 
Age: 67 
Nationality: British

Skills, expertise and contribution
Doug	brings	vast	leadership	experience	in	both	private	and	public	sectors	to	the	
Board	and	his	role	as	the	chair	of	the	Remuneration	Committee.	His	background	in	
diverse leadership roles and human resources is particularly useful to the Board 
when	considering	the	Airtel	Africa	culture,	employee	management,	executive	
remuneration	and	other	employee-related	activities.

External commitments
•  Vice chairperson of the MasterCard Foundation
•  Director	of	the	Leverhulme	Trust
•  Non-executive	director	of	the	Huhtamaki	Group

Previous roles
Doug	spent	38	years	at	Unilever,	where	his	roles	included	president	of	Western	
Europe in the Netherlands until 2011, Group vice president of South Asia, CEO 
Hindustan Unilever in India until 2008, Group vice president Africa and the Middle 
East	from	2004	until	2006,	and	chief	HR	officer	from	2011	until	2016.

John Danilovich
Non-executive	director

R

Date appointed to Board: April 2019 
Independent: yes 
Age: 72 
Nationality: American

Skills, expertise and contribution
John	has	held	executive	leadership	roles	in	international	business	and	government	
for	several	decades.	As	a	global	business	leader	and	distinguished	diplomat,	he	has	
extensive	experience	in	regional	and	international	trade-related	issues.	To	Airtel	
Africa,	he	brings	skills	in	building	international	partnerships	and	advocacy	with	
policymakers,	foreign	dignitaries	and	business	leaders,	and	provides	constructive	
challenge	and	robust	scrutiny	of	matters	that	come	before	the	Board.

External commitments
•  Board and council member at the Harvard Chan School of Public Health, the Center 

for	Strategic	International	Studies	(CSIS)	and	Chatham	House	(UK)

•  Member	of	the	Council	on	Foreign	Relations	(New	York)	and	of	the	American	

Academy of Diplomacy

Previous roles
John was Secretary General of the International Chamber of Commerce (ICC) in 
Paris	from	2014	to	2018	and	CEO	of	the	Millennium	Challenge	Corporation	in	
Washington	from	2005	to	2009.	He	has	been	the	US	ambassador	to	Brazil	and	 
to Costa Rica. While on the board of the Panama Canal Commission, he acted as 
chairperson	of	the	Commission’s	Transition	Committee	prior	to	the	handover	of	the	
canal	by	the	US	to	Panama.	In	his	distinguished	career,	he	also	played	a	significant	
role	in	the	Central	American	Free	Trade	Agreement	(CAFTA).

Airtel Africa plc Annual Report and Accounts 2023 103
103
Airtel Africa plc Annual Report and Accounts 2023

GOVERNANCE REPORT

Our Board of directors continued

Tsega Gebreyes 
Non-executive	director

R

Date appointed to Board: October 2021 
Independent: yes 
Age: 53 
Nationality: Ethiopian

Ravi Rajagopal
Non-executive	director

AR   N   M

Date appointed to Board: April 2019 
Independent: yes 
Age: 67 
Nationality: British 

Skills, expertise and contribution
Tsega	brings	deep	financial	services	and	commercial	experience	to	the	Board	 
gained	from	global	senior	executive	and	non-executive	roles	in	the	financial	 
services,	international	business,	mergers	and	acquisitions,	mobile	commerce	 
and	technology	sectors.

External commitments
•  Board	member	of	London	Stock	Exchange	Group	
•  Founding	director	at	Satya	Capital	Limited

Previous roles
Tsega	formerly	served	as	vice-chair	and	chair	of	the	Finance	Committee	of	SES	SA.	
She	spent	seven	years	at	Celtel	International	(re-branded	Zain	Group),	a	leading	
mobile	telecommunications	provider	in	the	Middle	East	and	North	Africa.	During	her	
time	at	Celtel,	Tsega	held	various	senior	roles	including	senior	group	adviser	for	Zain	
Africa	BV,	chief	strategy	and	development	officer,	chief	business	development	and	
mergers	&	acquisitions	officer,	and	director	of	Mobile	Commerce	and	New	Product	
Development.	From	1996	to	2000,	Tsega	was	founding	partner	at	New	Africa	
Opportunity	Fund	LLP.

In	addition	to	her	senior	executive	positions,	Tsega	has	served	as	a	non-executive	
director	of	Celtel	International	BV,	Hygeia	Nigeria	Limited,	ISON	Group	and	Sonae	SA.	
She	has	also	been	a	trustee	of	the	global	charity	Save	the	Children.

Skills, expertise and contribution
With experience in diverse industries such as healthcare and consumer brands, as 
well	as	in	chairing	other	audit	committees,	Ravi	brings	a	wealth	of	recent	financial	
experience	and	cultural	insight	to	our	Board	and	Audit	and	Risk	Committee.	

External commitments
•  Chairperson	of	Fortis	Healthcare	Limited,	India
•  Chairperson	of	SRL	Diagnostics,	a	subsidiary	of	Fortis	Healthcare,	India
•  Vice	chair,	Peabody	Housing,	UK	
•  Trustee	of	the	Science	Museum	Foundation,	UK

Previous roles
Ravi	held	financial	leadership	roles	at	Diageo	until	retiring	in	2015,	including	group	
controller	in	the	UK	with	responsibility	for	the	spirits	business	across	sub-Saharan	
Africa	and	global	head	of	mergers	and	acquisitions.	Starting	in	1979,	Ravi	held	
various	roles	at	ITC	India,	including	a	secondment	to	West	Africa	with	British	
American	Tobacco.	He	has	held	numerous	positions	on	various	joint	venture	boards	
and	was	a	non-executive	director	of	United	Spirits,	a	listed	subsidiary	of	Diageo	in	
India,	as	well	as	a	member	of	Diageo’s	India	advisory	board.		More	recently,	Ravi	was	
an independent director and chair of the Audit Committee of Vedanta Resources 
Limited,	UK	and	chairperson	of	JM	Financial,	Singapore	Pte	Ltd.	

Annika Poutiainen
Non-executive	director

AR   S

Date appointed to Board: April 2019 
Independent: yes 
Age: 52 
Nationality: Finnish

Skills, expertise and contribution
Annika’s	wide-ranging	experience	in	audit	and	regulatory	engagements	contributes	
to her performance as a member of the Board and Audit and Risk Committee. With 
her	legal	background	and	deep	knowledge	of	auditing,	accounting	and	financial	
reporting,	she	brings	a	keen	scrutiny	to	all	governance	and	regulatory	matters.	
Annika is our Board sustainability champion.

Industrial	advisor	to	strategic	communications	firm	Kekst	CNC

External commitments
• 
•  Member of the Swedish Audit Academy
•  Member	of	the	Nasdaq	Helsinki	Listing	Committee
•  Chair	of	the	Carpe	Diem	Foundation,	which	runs	the	top-ranked	Swedish	elementary	

school, Fredrikshovs Slott Skola

•  Board	member	and	chair	of	audit	committee	of	Truecaller	
•  Advisory	Board	member	of	Unzer	Group	GmbH

Previous roles
Annika	has	been	executive	chair	of	the	Council	for	Swedish	Financial	Reporting	
Supervision; a board and audit committee member of listed companies eQ Abp, 
Hoist Finance AB, Saferoad AS (delisted in September 2018) and Swedbank AB;  
and	industry	advisor	to	strategic	communications	firm	JKL	Group.	She	advised	the	
Swedish	government	on	the	national	implementation	of	the	reformed	EU	market	
abuse	regime	and	was	head	of	market	surveillance	Nordics	at	Nasdaq	and	head	 
of	unit,	prospectuses,	exchanges	and	clearing	houses	at	the	Swedish	Financial	
Supervisory Authority. She was also an associate in the Capital Markets Group at 
Linklaters	London	and	has	been	a	practising	solicitor	in	the	UK.

104 Airtel Africa plc Annual Report and Accounts 2023

Kelly Bayer Rosmarin
Non-executive	director

Date appointed to Board: October 2020 
Independent: no 
Age: 46 
Nationality: Australian

Skills, expertise and contribution
Kelly	brings	to	the	Board	a	unique	blend	of	technology,	commercial	and	management	
expertise	from	a	career	spanning	financial	services,	management	consulting,	the	
Silicon	Valley	tech	sector	and	telecoms.	She	also	brings	valuable	acumen	in	
leadership,	banking,	risk	management,	regulated	markets	and	innovation	at	scale.	
Kelly	has	an	impressive	track	record	of	delivering	results,	growing	and	operating	large	
global	businesses.	She	is	known	for	her	expertise	in	leveraging	technology,	data	and	
analytics	to	develop	leading	customer	services	and	experience.

In	2021,	Kelly	was	named	one	of	the	top	3	tech	CEOs	in	Australia	and	top	10	global	
5G	Leaders.	She	has	also	been	named	one	of	the	Top	25	Women	in	Asia	Pacific	
Finance,	the	Top	10	Businesswomen	in	Australia,	and	50	Most	Powerful	Women	in	
Australian	Business.	Kelly	is	Singtel’s	nominee	to	our	Board.

External commitments
•  CEO	at	Singtel	Optus	Pty	Limited	and	member	of	the	Singtel	Management	

Committee

•  Non-executive	director	at	REA	Group	Ltd	(ASX)
•  Member of Chief Executive Women
•  Elected	as	a	Fellow	of	the	Australian	Academy	for	Technology,	Science	and	

Engineering	(ATSE)

Previous experience
Kelly	has	held	a	variety	of	executive	roles,	including	Group	Executive,	Institutional	
Banking	and	Markets	on	the	executive	team	of	the	Commonwealth	Bank	of	Australia.	
Her	career	began	in	Silicon	Valley	with	both	start-ups	and	established	software	
companies	working	in	product	development,	business	development,	marketing,	
M&A	and	strategy.	After	a	stint	as	a	management	consultant	with	the	Boston	
Consulting	Group,	Kelly	joined	Commonwealth	Bank	in	2004	and	held	a	variety	of	
senior	roles	across	the	Institutional	and	Business	Banking	divisions,	before	being	
appointed	to	the	bank’s	executive	in	2013.	

Kelly has previously been a board member at OpenPay, the Football Federation  
of	Australia	(FFA)	and	served	on	the	University	of	New	South	Wales	Engineering	
Faculty	Advisory	Board,	the	Australian	Government’s	FinTech	Advisory	Group	and	
NSW	Government	Digital	Advisory	Panel.	

Akhil Gupta
Non-executive	director

Date appointed to Board: October 2018 
Independent: no 
Age: 66 
Nationality: Indian 

Board age (years)
Board age (years)

Board tenure (years)
Board age (years)

70–79
8%

20–39
8%

40–49
8%

4-5 years
3 

2-3 years
4 

60–69
53%

50–59
23%

3-4 years
6 

Skills, expertise and contribution
Akhil	brings	vast	financial,	strategic	and	telecoms	expertise	to	our	Board	and	is	
invited	to	attend	our	Audit	and	Risk	Committee	meetings.	He	has	played	a	pivotal	
role	in	the	Bharti	Group’s	phenomenal	growth	in	the	telecoms	sector,	both	organically	
and	through	various	acquisitions.	His	innovative	thought	leadership	has	helped	
Bharti	Airtel	achieve	healthy	margins	while	offering	some	of	the	lowest	tariffs	in	 
the world.

External commitments
•  Vice chairman of Bharti Enterprises
•  Chairman	of	Digital	Infrastructure	Providers	Association	(DIPA)	
•  President	of	Telecom	Sector	Skill	Council	(TSSC)
•  Board	member	of	OneWeb	Holdings	Limited

Board nationality
Board nationality

Board ethnicity
Board nationality

Ethiopian
8%

Finnish
8%

British
30%

White
5

Nigerian
16%

American
8%

Australian
8%

Asian British/
Indian
5

Previous roles
Akhil led the formation of various partnerships for Bharti with operators like British 
Telecom,	Telecom	Italia,	Singapore	Telecom	and	Vodafone,	as	well	as	with	financial	
investors	such	as	Warburg	Pincus,	Temasek,	KKR,	Qatar	Foundation	Endowment,	AIF	
and Sequoia. He was behind the separation of passive mobile infrastructure and the 
formation	of	one	of	the	largest	tower	companies	in	the	world,	Indus	Towers	Ltd	–	a	
notable	example	of	collaborating	at	the	back	end	while	competing	at	the	front	end.	
He	also	executed	the	acquisition	of	Zain	Group’s	mobile	operations	in	15	countries	
across	Africa,	the	second-largest	outbound	deal	by	an	Indian	company.

Akhil is a nominee of Bharti Airtel.

Indian
23%

Black African
3

Board gender ratio
Board gender ratio

Board gender ratio 
Board gender ratio
Independent non-executive 
directors

Women
31%

Female
3

Male
4

Shravin Bharti Mittal
Non-executive	director

Men
69%

Date appointed to Board: October 2018 
Independent: no 
Age: 34 
Nationality: British 

Skills, expertise and contribution
As	the	entrepreneurial	founder	of	a	top-performing	global	technology	investment	
firm,	Shravin	brings	diverse	views	and	expertise	in	the	tech	sector	to	our	discussions	
and	decision-making.	He	is	invited	to	attend	our	Remuneration	Committee	meetings.

External commitments
•  Founder	of	Unbound,	a	long-term	investment	firm	aiming	to	build	and	back	disruptive	

technology	companies

•  Managing	director	of	Bharti	Global	Limited
•  Board	member	of	OneWeb	Holdings	Limited
•  Board	member	of	technology	companies	mPharma,	Omni:us,	Syfe,	Paack,	Aurora,	

VAHA and Forto

Previous roles
Shravin	was	previously	at	SoftBank	Vision	Fund,	a	$100	billion	fund	investing	in	
technology	companies,	and	assistant	director	at	Better	Capital,	a	private	equity	firm	
in	London	where	he	turned	around	distressed	retail	and	manufacturing	businesses.	
Before	this,	he	was	involved	in	the	launch	of	3G	at	Airtel	India	and	on	the	senior	
management	team	at	Airtel	Africa,	where	he	spearheaded	the	post-acquisition	
integration	of	Zain.	Before	Airtel,	he	worked	with	J.P.	Morgan	investment	bank	
covering	technology,	media	and	telecoms.

Shravin is a nominee of Bharti Airtel.

Airtel Africa plc Annual Report and Accounts 2023

105

Key to committeesAR Audit and Risk CommitteeN Nominations CommitteeR Remuneration CommitteeM Market Disclosure CommitteeS Sustainability Committee Committee chairGOVERNANCE REPORT

Our Executive Committee

Chief executive 
officer

Chief financial 
officer

Olusegun Ogunsanya

Jaideep Paul

Our executive 
leadership is working 
together to ensure  
our business is 
financially robust  
for the long term. 

Jaideep Paul
Chief	financial	officer

The Executive 
Committee has the 
experience and 
skillset that serve 
Airtel Africa well as 
we move into the 
future and continue 
to deliver on our  
‘Win with’ strategy.

Olusegun Ogunsanya
Chief	executive	officer

106 Airtel Africa plc Annual Report and Accounts 2023

Segment and/or regional directors

Ian Ferrao
CEO, Airtel Money
Ian was appointed as chief executive 
officer	of	Airtel	Money	in	2022.

He	leads	our	Airtel	Money	business	–	
managing	its	financial	performance,	
strategic	direction	and	priorities,	brand	
strength	and	growth	in	customers.	
Before this appointment, Ian was 
regional	director,	East	Africa.

Ian	has	spent	the	last	16	years	leading	
telecoms	organisations	in	Africa,	both	
as an entrepreneur and a corporate 
CEO.	He	joined	Airtel	Africa	and	the	
ExCo in 2019 to lead our East Africa 
operations	in	Kenya,	Tanzania,	
Uganda,	Rwanda,	Zambia	and	Malawi.	
Before Airtel Africa, Ian was the CEO 
for	Vodacom	Tanzania,	where	he	led	
the company’s IPO on to the DSE.  
He’s also served as CEO of Vodacom 
Lesotho,	CCO	for	Vodacom	Business	
Africa, and commercial director and 
shareholder	of	AfriConnect	Zambia.

Business head

Luc Serviant
Group enterprise director
Luc	leads	our	enterprise	business	
strategy.	This	includes	helping	SMEs,	
corporate	and	government	customers	
across	Africa	adopt	fixed	and	mobile	
network solutions to accelerate their 
growth,	digital	transformation	and	
business productivity.

Luc	has	more	than	26	years’	
international	experience	in	marketing	
and	implementing	core	network	and	
ICT	solutions	for	the	enterprise	sector.	
He	has	held	various	roles	at	Orange	
Business	Services	–	from	head	of	
global	services	in	Switzerland	to	head	
of	consulting	and	solutions	integration	
APAC	in	Singapore,	and	most	recently	
as vice president Middle East and 
Africa, based in Dubai. He has also 
held	a	variety	of	positions	at	SITA	
(Société Internationale de 
Télécommunications	Aéronautiques),	
Global	One	Telecommunications	and	
Alcatel-Lucent.

Luc	has	been	an	ExCo	member	since	
joining	Airtel	Africa	in	2019.

Apoorva Mehrotra
Regional	director 
East Africa
Apoorva	is	responsible	for	managing	
our	financial	performance	and	
accelerating	profitable	growth	in	East	
Africa. He works with the MDs in each 
market	to	develop	strategy	and	
execution plans, helps develop local 
leadership teams, and improves the 
coordination between Group level and 
local	operating	teams.

Apoorva has over 28 years’ experience 
in	operations,	sales	and	marketing	
across the telecoms, consumer 
durables and FMCG sectors. Apoorva 
joined	Airtel	as	chief	commercial	officer	
in	Zambia	in	April	2017	and	was	
promoted	to	managing	director	in	 
April	2018.	Before	joining	Airtel	Africa,	
he	spent	14	years	at	Vodafone	India,	
where his last role was as executive 
vice president and business head for 
the Delhi NCR Circle.

Michael Foley
Regional	director 
Francophone Africa
Michael has been an ExCo member 
since	joining	Airtel	Africa	in	2020.	He	 
is	responsible	for	managing	financial	
performance	and	accelerating	
profitable	growth	in	our	Francophone	
Africa operations. Michael works with 
MDs in each market to develop 
strategy	and	execution	plans,	helps	
develop local leadership teams and 
improves the coordination between 
Group	level	and	local	operating	teams.

Over	the	last	35	years,	Michael	has	led	
telecoms,	consumer	goods,	fintech	
and	gaming	businesses	in	the	US,	 
Asia and Africa, as well as in his native 
Canada. His most recent role was  
as	CEO	of	Telenor’s	operations	in	
Pakistan,	Bulgaria	and	Bangladesh.

Carl Cruz 
Managing	director	and	
CEO Airtel Networks 
Limited	(Nigeria),	with	
effect	from	5	May	2023	
Carl	was	appointed	Regional	
Operating	Director	on	5	May	2023,	
joining	the	Airtel	Africa	ExCo	as	well	as	
the	Airtel	Networks	Limited	(Nigeria)	
Board.	He	brings	over	30	years	of	
experience in sales, distribution, 
customer and brand development,  
and trade and commercial functions  
at Unilever. He has held leadership 
positions with Unilever around the 
world,	including	in	his	most	recent	role	
as	CEO	and	Managing	Director:	West	
Africa. His board experience includes 
being	Executive	Director	in	Unilever	
Nigeria	Plc,	a	non-executive	Director	
on the Unilever Ghana board, and 
formerly	as	chairman	and	managing	
director	of	Unilever	Sri	Lanka.

Razvan Ungureanu
Chief	technology	 
and	information	officer
Razvan	leads	on	our	technology	
strategy	and	the	delivery	of	this	to	 
the network leadership in each of our 
14	markets.	He	focuses	on	strategic	
network	thinking,	design,	rollout	and	
the	quality	of	our	ongoing	technical	
operations.

Razvan	has	30	years’	experience	in	
telecoms and has worked in Romania, 
Belgium,	Luxembourg	and	the	
Dominican	Republic.	Before	joining	
Airtel Africa in 2016, he was chief 
technology	and	information	officer	 
for	Digicel,	with	responsibility	for	 
29 countries in the Caribbean and 
Central America.

Stephen Nthenge 
Chief of internal audit 
Stephen is responsible for our internal 
audit department, which provides 
independent	auditing	and	advice	on	 
our	risk	management,	governance	 
and control processes in line with the 
purpose, role and responsibilities in the 
Audit Charter. He also oversees the 
integrity	and	reliability	of	our	financial	
and operational information, the 
safeguarding	of	the	company’s	assets,	
and our compliance with laws, 
regulations,	policies	and	procedures.

Stephen has more than 26 years’ 
experience in audit, enterprise risk and 
information	security	management,	
having	worked	for	Deutsche	Bank	AG,	
JP	Morgan	Chase	and	KPMG	in	 
senior	management	roles	in	Australia,	
Singapore,	London	and	New	York.	In	
addition	to	leading	regional	and	global	
audit teams, he helped to establish  
risk	and	governance	frameworks	for	
new products and services as well as 
regulatory	governance	frameworks.	 
He	has	also	led	strategic	risk	mitigation	
and	transformational	programmes.	
Stephen	is	a	certified	information	
systems auditor.

Stephen has been an ExCo member 
since	joining	Airtel	Africa	in	2019.

Functional  
chief officers

Ramakrishna Lella
Chief	supply	chain	officer
Rama oversees the procurement of  
our	network	equipment	and	IT.	He	
manages	our	tower	companies	and	
bandwidth, sales and distribution, 
supply	chain	for	marketing	and	HR	
services, and warehouse operations 
and	logistics.	He	also	leads	on	our	cost	
reduction initiatives.

Ramakrishna has spent more than  
30	years	in	the	telecoms	industry,	with	
more than half of this time at Airtel. 
Before	becoming	our	chief	supply	chain	
officer	in	2016,	he	led	the	team	setting	
up	various	types	of	networks	(including	
mobile,	NLD/ILD,	Enterprise	and	DTH)	
and was the director of supply chain 
management	for	Airtel	Nigeria.	He	has	
also held telecoms roles in research  
and	development,	manufacturing	
(Alcatel and Indian telephone 
industries) and service providers  
(Airtel and Reliance Jio).

Daddy Mukadi
Chief	regulatory	officer
Daddy	is	responsible	for	our	regulatory	
and	government	relations	strategy	in	all	
14	operations.	This	includes	obtaining	
all necessary resources (licence, 
spectrum),	ensuring	full	compliance	
and	actively	helping	to	shape	the	policy	
and	regulatory	landscape	towards	best	
practice.

Before	becoming	our	chief	regulatory	
officer	in	2015,	Daddy	held	several	legal	
and	regulatory	leadership	roles	across	
Africa. His most recent role was as 
executive head of international 
regulatory	affairs	and	executive	head	 
of	international	commercial	legal	affairs	
at Vodacom Group. 

With	a	Master’s	degree	in	
communications law (telecoms, 
broadcasting,	media	and	space	and	
satellite law) and as author of several 
volumes of a handbook for media law 
practitioners,	Daddy	brings	a	broad	
understanding	of	legal	and	regulatory	
affairs	to	his	role	at	Airtel	Africa.

Rogany Ramiah
Chief human resources 
officer
Rogany	is	responsible	for	leading	and	
developing	our	people	strategy	to	
support	our	overall	strategic	direction.	
Her main areas of focus are succession 
and	talent	planning,	change	and	
performance	management	and	
enhancing	our	overall	employee	
experience.	Rogany	sits	on	the	
Sustainability Committee.

Rogany	has	26	years’	experience	in	
retail,	media	and	consulting,	including	
as senior director with Walmart’s 
International People Division and as an 
executive in Massmart (a division of 
Walmart).	To	her	role	as	CHRO,	she	
brings	global	expertise	in	supporting	
businesses	on	strategy,	cultural	
transformation, business process 
re-engineering	and	organisational	
redesign.	She	also	has	experience	in	
talent	acquisition,	talent	planning,	
remuneration	strategy,	and	developing	
and	leading	HR	transformations.

Rogany	has	been	an	ExCo	member	
since	joining	Airtel	Africa	in	2019.

Anthony Shiner
Chief	commercial	officer
Anthony	is	responsible	for	formulating	
and	implementing	commercial	
strategies	across	our	14	markets.	 
He has functional responsibility for 
marketing,	home	broadband,	sales	 
and	distribution,	brand	and	advertising,	
product	and	digital	(commercial)	and	
customer experience. Anthony became 
an	ExCo	member	when	he	joined	Airtel	
Africa in June 2022.

Anthony has over 25 years’  
experience	in	commercial,	digital	and	
transformation in the telecoms industry 
across	Australia,	Singapore	and	the	
Middle	East.	He	joins	us	from	Emirates	
Integrated	Telecommunications	
Company where he held the roles  
	of	chief	digital,	transformation	and	
innovation	officer	from	2018	to	2020,	
and	chief	customer	and	channel	officer	
from	2020	until	leaving	in	June	2022.

Previously, Anthony was executive 
director	of	Digital	for	Telstra.	He	has	
also held senior commercial roles with 
Singtel	and	Optus.

Airtel Africa plc Annual Report and Accounts 2023

107

GOVERNANCE REPORT

Chair’s statement

Acting with purpose, 
underpinned by  
strong governance

Our robust governance 
mechanism has built resilience 
into our business and has 
uniquely shaped us to capitalise 
on market opportunities. 

Sunil Bharti Mittal 
Chair

108 Airtel Africa plc Annual Report and Accounts 2023

On behalf of the Board, I am pleased to present our Corporate 
Governance Statement for the financial year 2022/23. As a Board, 
we’re committed to applying the highest standards of corporate 
governance and transparency, recognising that robust governance 
and culture underpin business success. In this statement, we give  
our investors and other stakeholders an insight into the governance 
activities of our Board and its committees over the year.

By aligning our purpose, values, strategy and culture, we seek to 
achieve good governance, regulatory compliance and our ambitious 
sustainability strategy as we work across Africa. We do our best to lead 
by example and are working both in the boardroom and on the ground 
towards our corporate purpose: transforming lives. So we continue to 
invest in creating educational opportunities for the communities we 
serve, for example with our landmark partnership with UNICEF. I am 
proud of our commitment to bring access to quality education to  
more than one million children by connecting schools to the internet 
and zero-rated educational platforms (free internet access). 

Enhancing diversity
While our Board is diverse and inclusivity is one of our core values, we 
have to do more to improve diversity and inclusion across all levels of 
our organisation. 

My Board is committed to supporting programmes and initiatives 
across the entire Group that will nurture and mentor key talent.  
And we’re continually examining our recruitment processes to  
make sure they are perfectly aligned to meet these challenges. 

We recognise that we’re not starting from the same place as 
businesses in more developed economies. Even though we’re 
determined to provide equal opportunities for women, gender parity  
in our business is still some way off. This is despite our best efforts  
and significant progress in appointing women to senior leadership 
positions across our 14 culturally different markets.  

These appointments, which we hope will attract more women to take 
up senior leadership roles in our business, are shaping a deep talent 
pool and pipeline from which we hope to make senior executive 
appointments. This is critical to the long-term sustainability of Airtel 
Africa. So we’ve once again included a gender diversity metric in  
our executive directors’ variable pay scorecard – to drive forward  
a diverse and inclusive workplace by increasing the proportion of 
woman employees. 

Remuneration
We’re also starting from a different point when it comes to the changes 
being recommended to our remuneration policy. Finding, attracting 
and retaining highly skilled talent is a challenge for all businesses –  
and doing so across all the countries in which we operate adds to the 
complexity. While we do all we can to employ good practices and fit 
within a UK compliance framework, we have to balance our ambitions 
with the realities and demands of doing business in Africa.

To enable us to meet these challenges, we’re submitting a revised 
policy for approval at the AGM this year. Last year’s amendments were 
prudent measures reflecting good housekeeping prompted by the 
appointment of a new CEO (including pension arrangements, bonus 
deferral and post-employment holdings). The proposed changes this 
year to our remuneration policy are intended to help us do business  
in Africa more effectively. These are fully explained in our directors’ 
remuneration report on pages 145-163.  

The Board fully supports and endorses the work of the Remuneration 
Committee to attract and retain the right talent. We believe that 
granting a mix of performance shares with demanding performance 
conditions and restricted shares with a financial underpin is both 
appropriate and critical to delivering our talent agenda.

The Board also acknowledges the increasing governance expectations 
of Remuneration Committees and the value of continuing to build an 
understanding of broader remuneration policies and practices beyond 
our executive directors and Executive Committee.

Employee development and engagement
During the year, the Board monitored projects to accelerate talent 
acquisition and to support and keep our own employees. The Board 
also ensured engagement with employees by attending gatherings 
such as the quarterly all employee town halls. The questions asked at 
these events provided a rich source of feedback for management. 
Both the CEO and I are impressed by the quality, range and depth of 
the topics discussed in this open forum. 

Purpose, values and strategy and 
alignment with culture
To meet their 2022/23 objectives of executing our purpose, values 
and general strategy and objectives; assessing and monitoring our 
culture; and promoting the alignment of culture with purpose, values 
and strategy, our Board: 

•  Reviewed our strategy for Board and executive-level succession 
planning and put into place processes for achieving this. See our 
Nominations Committee report on pages 128-133.

•  Monitored progress against our gender diversity targets at the levels 
of Executive Committee, country managing director and leadership. 
OpCo executive committee female gender representation also 
increased from 28% to 29%.

•  Supported our learning and development teams’ capacity-building 

In conclusion
I remain confident that your Board is working effectively and is geared 
to addressing the company’s needs. We have the right balance of  
skills, expertise and professionalism to continue to deliver strong 
governance, while allowing the CEO and CFO to implement and  
deliver our strategy. While I’m pleased with the Board’s activities and 
approach, we continually look for ways to learn and to improve our 
corporate governance.

I very much look forward to meeting with shareholders at the AGM on 
Tuesday 4 July 2023, which will be live streamed from London. Along 
with all your directors attending the AGM, I’m available to respond to 
your questions, concerns and suggestions at any time.

Sunil Bharti Mittal 
Chair

10 May 2023

Governance highlights  
for the year ended 31 March 2023

We published our first sustainability report in October 2022,  
building on the commitments set out in our sustainability strategy  
of October 2021. 

We confirmed our commitment to achieve zero carbon emissions by 
2050. A summary of our progress, including our engagement with 
The Carbon Trust, is on page 56.

efforts across the Group, as well as ongoing initiatives around health, 
wellbeing and recognition, such as a Digital Labs programme to 
improve physical and mental health.

We published our second TCFD statement in line with LR9.8.6R (8) 
requiring companies to share a clear statement of TCFD compliance 
and in keeping with our roadmap published last year.  

•  Stayed up to date on projects to attract new employees as well  
as to support existing employees, such as the ‘Women in Tech’ 
programme, Airtel Africa Mobility programme, young technology 
leaders 2022 training programme, and the set-up of Nigeria  
Digital Labs.

The Board continued to ensure that our resourcing – including  
capital, finance and people – is sufficient to achieve our strategy  
while continuously improving performance and diversity. This year, we 
had to address several critical macroeconomic challenges, including 
continuing fuel price increases, inflationary pressures coupled with 
drought, especially in some East African countries, and continuing FX 
shortages in Malawi and Nigeria. See pages 93-95 for more detail on 
the mitigating strategies the Board put into place.

An effective and improving Board
Our Board evaluation confirmed that our Board functions effectively. 
It’s well balanced and diverse, with a strong mix of relevant skills  
and experience. 

I’m grateful to all the members of the Board for their individual 
contributions, and particularly to the chairs of each committee for 
establishing and steering their respective committees during the year. 
The Audit and Risk, Remuneration, Nominations and Sustainability 
Committee chairs have provided their own reports on their 
committees’ activities.

We’ve improved and further applied our business model to deliver our 
strategic ambition to transform lives through financial inclusion and 
empowerment across the African continent by rolling out a reliable 
network, providing affordable data and serving our customers – see 
page 24 for our business model and see page 26 for our strategy. 

We’re delivering on our senior leadership succession plan: we made 
the strategic addition of a chief commercial officer to our ExCo and 
have seen several changes to our senior leadership team which will 
ensure that we’ll continue to deliver our ‘Win with’ strategy. 

We’re addressing the gender balance challenge across our OpCos  
by championing initiatives that support diverse talent and thought  
as critical enablers of sustainable growth – see page 131 for details.

We’ve nearly completed the separation of Airtel Money – see  
page 112 for details.

We established new holding and subsidiary company structures for 
our fibre businesses in support of our Win with technology strategy. 
We are building a leading, modernised network that can provide  
the data capacity to meet rapidly growing demand, and enhanced 
connectivity and digitalisation needs of our markets.

We conducted a comprehensive, internally facilitated Board  
evaluation – see page 116.

We continued working to fully comply with the requirements of  
the UK Corporate Governance Code applying to Airtel Africa for 
2022/23. We’re currently compliant barring one provision: 9 (the 
independence of the chair).

Airtel Africa plc Annual Report and Accounts 2023

109

GOVERNANCE REPORT

Our leadership

Our governance structures
Our Board of directors is the primary decision-making group at Airtel 
Africa. Its members guide our operational and financial performance, 
set our strategy and for make sure we manage risk effectively.  
See pages 102-105 for details of our Board members.

There is a clear division of responsibilities between our chair, who leads 
the Board, and our CEO, who leads the business. You can read more 
about the responsibilities of our Board, chair, CEO, senior independent 
director and company secretary on our website at www.airtel.africa.

Board committees 
In addition to the formal schedule of matters the Board considers,  
it delegates key aspects of governance to its committees. We have five 
main governance committees: Audit and Risk, Remuneration, 
Nominations, Sustainability and Market Disclosure. Each committee 
has written terms of reference which are available on our website at 
www.airtel.africa.

Board
Governance committees

Audit and Risk 
Committee
Monitors the integrity of 
our financial reporting and 
helps the Board review 
the effectiveness of our 
internal controls and risk 
management.
Meets at least four times 
a year.

Nominations  
Committee
Advises on appointments, 
retirements and 
resignations from the 
Board and its committees, 
and reviews succession 
planning and talent 
development for our Board 
and senior management.
Meets at least twice a year.

Remuneration 
Committee
Reviews the performance 
of our executive directors 
and senior management 
team.
Determines the overall and 
specific remuneration for 
executive directors, officers 
and senior management, 
as well as the Board 
chair’s and non-executive 
directors’ fees.
Meets at least four times 
a year.

Chair: 
Ravi Rajagopal 
Members: 
Andy Green 
Annika Poutiainen 
Awuneba Ajumogobia
Akhil Gupta also attends  
as an appointed observer 
on behalf of Bharti Airtel.

Chair: 
Doug Baillie 
Members: 
Awuneba Ajumogobia  
John Danilovich 
Tsega Gebreyes
Shravin Bharti Mittal also 
attends as an appointed 
observer on behalf of  
Bharti Airtel.

Chair:  
Sunil Bharti Mittal
Members: 
Doug Baillie  
Andy Green  
Ravi Rajagopal

See Audit and Risk 
Committee report 
on page 117

See Remuneration 
Committee report 
on page 145

See Nominations 
Committee report 
on page 128

Market Disclosure 
Committee
Oversees our disclosure 
of information to meet 
our obligations under the 
Market Abuse Regulations 
(MAR) by determining 
whether information is 
insider information, or 
when and how it needs  
to be disclosed.
Monitors compliance 
with our MAR disclosure, 
controls, and procedures, 
as well as the release of 
information under the 
Information Flow Protocols 
and Services Agreement 
with Bharti Airtel.
Meets as necessary 
depending on market 
information that requires 
disclosure.

Chair:  
Andy Green
Members: 
Doug Baillie  
Olusegun Ogunsanya –  
CEO 
Ravi Rajagopal

Sustainability 
Committee
Reviews, challenges and 
oversees the approval 
and implementation of 
our sustainability strategy, 
including internal reporting 
and balancing of non-
financial targets and our 
commitments to delivering 
value for shareholders and 
other stakeholders.
Also oversees diversity 
and inclusion matters and 
the work of the Health and 
Safety Committee.
Meets each month.

Chair: 
Segun Ogunsanya – CEO 
Members: 
Annika Poutiainen – Board 
sustainability champion 
Jaideep Paul – CFO
Other members 
(ex officio): 
Rogany Ramiah –  
Chief HR officer
Pier Falcione –  
Deputy CFO and head of IR
Peter Odedina –  
Chief compliance officer
Simon O’Hara –  
Group company secretary
Vacant –  
Head of strategy and 
sustainability

See the sustainability 
section of the strategic 
report on page 38

Executive Committee (ExCo)
Advises and supports our CEO on the operation of our business.

Helps our CEO fulfil his responsibilities by, for example, developing and 
implementing our strategy, monitoring our operating and financial performance, 
assessing risk, allocating resources and day-to-day operational management.

The committee meets fortnightly.

More details on our ExCo can be found on page 106

110 Airtel Africa plc Annual Report and Accounts 2023

Our Executive Committee is supported by a number of operational committees: 

•  The Operating Company (OpCo) Functional Review Committee – led by 

Group functional heads for their teams

•  The OpCo Business Review Committee – led by regional directors,  

with participants also including functional heads and OpCo managing 
director teams

•  The Regional Business Review Committee – led by our CEO with regional 

directors and functional heads participating

•  The Treasury Committee and Executive Risk Committee

Our sustainability governance
Our sustainability strategy lies at the heart of our business, informing 
and influencing our corporate strategy at every stage. We have 
established and enhanced our governance structure to ensure that 
sustainability is a key responsibility of our Board of directors, and that 
the delivery of the strategy and its goals is supported by dedicated 
workstreams led by sustainability goal-holders (ExCo members).

Other committees
The Board also delegates certain responsibilities to our  
Finance Committee.

Other committees
Finance Committee

Approves funding and other 
financial matters in line with  
our delegated authorities or  
as requested by the Board. 

Initiates and manages key  
policies and major operational 
decisions relating to treasury  
and direct taxes.

Chair:  
Jaideep Paul –  
CFO

Members: 
Ravi Rajagopal –  
independent NED  
Annika Poutiainen – 
independent NED  
Segun Ogunsanya –  
CEO 
Pier Falcione –  
deputy CFO and head of IR 

Attendee:  
Akhil Gupta represents the 
interests of Bharti Airtel in 
proposed treasury transactions 
(such as bond refinancing) 
affecting our parent group and 
to convey actions of Bharti Airtel 
which may affect Airtel Africa.

Sustainability governance

Sustainability 
champion
Annika Poutiainen

Board director, sustainability 
champion, member of the 
Sustainability Committee

Airtel Africa plc – Board of directors

Sustainability Committee

Chief executive officer
Segun Ogunsanya
CEO, Board director, Chair of the 
Sustainability Committee

Health and Safety 
Committee

Head of strategy        
and sustainability

Executive Committee 
(ExCo)

Our sustainability strategy

Pillar 1 –  
Our  
business

Pillar 2 –  
Our  
people

Pillar 3 –  
Our  
community

Pillar 4 –  
Our  
environment

Nine dedicated workstreams

Data security

Service quality

Supply chain

Commitment to our people

Digital inclusion

Financial inclusion

Access to education

Reduction of GHG emissions

Environmental stewardship

Airtel Africa plc Annual Report and Accounts 2023

111

GOVERNANCE REPORT

Our leadership continued

Compliance with the UK Corporate Governance Code
See pages 134-138 for how we comply with the UK Corporate Governance Code (the Code). Here we explain the provision not yet met. 

Code provision
Provision 9: the chair 
should be independent 
on appointment when 
assessed against the 
circumstances set out 
in Provision 10

Explanation
The Board has concluded that our chair, Sunil Bharti Mittal, did not meet the independence criteria of the Code due 
to his interests in the company. However, in view of his extensive involvement with the company and the Bharti Airtel 
Group over many years, the Board considers that he has made a major contribution to our growth and success and 
unanimously agrees that his continued involvement is crucial to the ongoing success of Airtel Africa. 

The Board has put several safeguards in place to ensure robust corporate governance during his tenure as chair. 
These include appointing Andy Green as senior independent director to act as a sounding board and support for 
the chair and as an intermediary for other directors and shareholders. The independent non-executive directors 
have carefully considered Sunil’s leadership position. As part of the annual Board evaluation process, they’ve looked 
at the checks and balances in place to mitigate the risk of having a non-independent chair, including the impact on 
board effectiveness and Board dynamics. They’ve concluded that these checks and balances are strong and 
effective. Airtel Africa has a strong culture, which has benefited from stable and consistent leadership of the 
business. The seven independent non-executive directors on the Board provide a fresh perspective and challenge, a 
range of corporate experience, and effective challenge to the chair and other executive directors. This was endorsed 
by the three consecutive external evaluation exercises undertaken since listing. The separate committees for audit, 
nominations and remuneration are each chaired by an independent non-executive director.

We also review the chair’s performance as part of the annual Board evaluation exercise. In line with the Code, the 
chair only sits on the Nominations Committee, which he also chairs.

The Board believes Sunil Bharti Mittal continues to effectively oversee our leadership and maintain a balanced 
shareholder agenda.

We’ll continue to report against this provision while Bharti Airtel remains a majority shareholder or until the chair is 
no longer in place, at which time these arrangements will be reviewed.

During this financial year, we became compliant with Provision 41 of the Code. 

For more information on how we became compliant, see page 137

The Board’s focus in 2022/23
As well as our six scheduled meetings and the AGM, during the 
2022/23 reporting period the Board met an additional two times to 
consider our full year financial statements and annual report approvals 
process and to approve our first sustainability report. As well as extra 
Board meetings when necessary, we have processes in place for 
approving one-off transactions and other matters arising between 
meetings – this occurred four times during the year.

Strategy and execution

•  Reviewed our strategic plan and worked to make sure our strategy 
stays robust in the light of forecast market and economic changes 

•  Considered the articulation of our corporate purpose – building on 

our strong vision and values as stated in our business model

•  Progressed the separation of Airtel Money

 – Began the operational separation of Airtel Money from the GSM 

business in preparation for its IPO

 – Reviewed appropriate and optimal operating and ownership 

structures for the Airtel Money entities, including local ownership 
requirements

 – Took steps to empower and add to the management team to 

prepare for the separation 

 – Discussed the risk and control framework. Concluded that we 

wanted to see a management system in place appropriate for a 
financial services company – with a chief risk and compliance 
officer and a culture of compliance and accountability

•  Culture

 – Discussed how to define a culture that promotes a positive feeling 
of ownership around strong controls and compliance – and how 
the Board sets the tone for this

 – Discussed how the internal audit, risk and governance functions 

can promote culture during a recent training session, and how the 
Audit and Risk Committee should be assessing and monitoring 
culture on an ongoing basis 

•  Deep dives 

Undertook deep dives into:

 – Our digital strategy

 – Our SmartCash PSB business

 – Our data centre plan

 – Our fibre business plan

 – Each segment: Nigeria, East Africa, Francophone Africa and Airtel 
Money, which included discussion on the success of the execution 
of the respective business plans and performance reviews

 – Our organisational structure, including a restructuring of the ExCo 
to align with the strategic ambition and planned separation of 
Airtel Money

 – Our regulatory function

112 Airtel Africa plc Annual Report and Accounts 2023

Strategy

 – Continued to look at strategic opportunities to create value and 
expand our Airtel Money business by securing payment service 
bank licences and a super-agent licence in Nigeria – this allows us 
to create an agency network through our SmartCash Payment 
Bank subsidiary that can service the customers of licensed 
Nigerian banks, payment service banks and licensed mobile 
money operators in Nigeria

 – This aligned with the Board’s strategy to revolutionise the financial 
services landscape in Africa, particularly Nigeria. This will further 
digitise the economy, and most importantly help bank the 
unbanked by reaching the millions of Nigerians without access to 
financial services by delivering current and savings accounts, 
payment and remittance services, debit and prepayment cards 

 – Spent considerable time discussing the need for a more 

entrepreneurial culture, not just at management level but also 
within the Board. While keeping the highest levels of governance 
and complying with all regulations, there’s scope to be more 
entrepreneurial and to make faster decisions and approvals for 
the businesses

 – Reviewed the move of the administrative office from Kenya to 

Dubai for our ExCo, and judged it to be a success with significantly 
improved connectivity and enhanced cooperation across our  
14 operating markets in Africa

 – Reviewed and revised our investment strategy for buying 

spectrum to support our 4G network capacity expansion across 
our markets for both mobile data and fixed wireless home 
broadband capability, and for future 5G rollout. This provides 
significant capacity for continued strong data growth and reflects 
our continued confidence in the opportunities in our markets  
to support local communities and economies through digital 
inclusion and connectivity

 – Established a working group of the Board to work with the CEO 

on spectrum auction matters, recognising the need to act quickly 
in any auction within agreed parameters

 – Reviewed and approved our first sustainability report showing the 
Board’s commitment to developing infrastructure and services to 
drive both digital and financial inclusion for people across Africa

 – Reviewed and committed to our five-year pan-African partnership 

with UNICEF to roll out digital learning through connecting 
schools and ensuring free access to learning platforms in  
13 countries

 – Benefited from a presentation on geopolitical trends, 

opportunities for Airtel Africa in 2023 and opportunities to 
maximise influence – given by Paul Arkwright, special adviser  
to the chair and Board on political and security developments  
in our Op-Cos

 – Reviewed the Board, committee and senior management 

succession plans as presented by the Group chair on behalf  
of the Nominations Committee

Financial
•  Approved the full year results and financial statements, as well as 
the Annual Report and financial statements and accompanying  
RNS announcements for the 2022 financial year 

•  Approved the half year results statement and quarterly statements 
for the 2023 financial year and accompanying RNS announcements

•  Approved the payment of the interim dividend for the financial 

half-year 2023 and recommended a final dividend for the financial 
year 2022

•  Continued to focus on strengthening our balance sheet

•  Approved the Group’s tax strategy (see www.airtel.africa)

•  Approved the annual operating plan for the year ending  

31 March 2023

•  Regularly reviewed our financial performance and forecasts

•  Agreed to the early redemption of the Guaranteed Senior Notes  

due in 2024 for $450m. This early redemption is from Group cash 
reserves and is in line with our strategy of reducing external foreign 
currency debt at Group level

•  Determined a conservative leverage profile with a net debt to 

underlying EBITDA ratio of 1.4x as of March 2023 in line with our 
continued focus on a strong balance sheet

•  Made significant progress in reducing holding company debt which 

was $550m in March 2023 versus $1,000m in March 2022

•  Agreed to commit to:

 – A $125m revolving credit facility that provides potential interest 
rate savings in exchange for achieving social impact milestones 
linked to digital inclusion and gender diversity with a focus on rural 
areas and women – also aligns with our sustainability strategy

 – A $194m facility with International Finance Corporation (IFC),  
a sister organisation of the World Bank and a member of the 
World Bank Group – we’re committed to complying with the  
IFC’s Performance Standards on social and environmental 
sustainability and have put in place an environmental and social 
action plan

•  This is in line with our strategy to raise local currency and US dollar 
debt in our local operating companies. These facilities underpin our 
commitment to transforming lives across the communities where 
we operate, including addressing inequality and supporting 
economic growth

•  Reviewed the legal, regulatory and commercial aspects of potential 

structures for FX sourcing and repatriation of funds

•  Discussed proposing an alternative Naira investment strategy in 
light of the economic environment in Nigeria and the difficulty of 
repatriating dollars – work still to be concluded

•  Deloitte presented the audit plan and we considered whether this 

would drive further improvement in audit quality

•  Agreed that all future intermediary and consultancy fees above 
$200,000 must be approved by the chair of the Audit and Risk 
Committee and presented to that committee every six months

Airtel Africa plc Annual Report and Accounts 2023

113

GOVERNANCE REPORT

Our leadership continued

Leadership and employees
•  Discussed how to support the new CEO as he transitioned and 
progressed into his new role, made changes to his top team and 
provided guidance and focus on operational issues

•  Our CEO regularly updated the Board on employee engagement 
and talent pipeline initiatives, including the encouraging results of 
the recent people engagement survey and the Women in Tech 
one-year mentoring programme

•  Approved the submission of a revised remuneration policy to 

shareholders at our 2023 AGM 

•  Worked to make sure our remuneration policy remains appropriate 

and able to incentivise our executive team, while being able to adapt 
to each year’s developments and strategy

•  Endorsed the chief executive’s appointment of:

 – Ian Ferrao as CEO, Airtel Money

 – Anthony Shiner as chief commercial officer

 – Apoorva Mehrotra as regional director, East Africa 

 – Yashnath Issur as CEO, Data centres

•  Agreed that the chief HR officer should be invited to attend Board 

meetings twice a year to give updates on people, culture and 
diversity – and that relevant papers should be circulated to the  
other two meetings as part of the sustainability focus

•  Reviewed our people agenda and the robustness of our  

succession plans for improving diversity, talent management  
and bench strength 

Internal control and risk management
•  Considered and agreed the Group’s risk appetite and principal and 

emerging risks

•  Agreed the viability statement disclosed in the 2022 Annual Report 

•  Approved the adoption of going concern basis of accounting in 

preparing the half and full year results

•  Agreed the modern slavery act statement (available at  

www.airtel.africa)

Governance and stakeholders
•  Held two additional single topic Board meetings to deep dive  

and review:

 – 1. Our Annual Report to ensure it was fair, balanced and 

understandable before formal approval at the May Board 

 – 2. Our Sustainability Report to ensure it was aligned with our 

10-year business plan before publication

•  Our corporate legal advisers, Herbert Smith Freehills LLP, provided 
training on the political environment, governance reform, liability to 
investors and the focus on directors’ duties. The subsequent Board 
discussion focused on audit, diversity, market abuse and section 172 
compliance

•  Pathway to net zero and reduction of GHG emissions: 

 – Delivered our first report – timescales to publication reflect the 

complexity of modelling and implementing scope 1 and 2 
initiatives/interventions and modelling for scope 3

 – Our strategy has been costed and is being rolled out to  

the business

•  Considered the output and recommendations from the Board and 
committees’ effectiveness review and how to implement these

•  Reviewed and approved the directors’ register of interests

•  Reviewed our compliance with the UK Corporate Governance Code 

and wider statutory and regulatory requirements

•  Reviewed our Task Force on Climate-related Financial Disclosures 
and identified climate-related risks and opportunities – and more 
widely, continued to oversee and support the implementation of our 
sustainability strategy

•  Monitored and reviewed the effectiveness of the information sharing 

and separation protocols between Airtel Africa and Bharti Airtel  
and received updated training on applying these protocols from  
our corporate legal advisers and company secretary 

•  Monitored and considered stakeholder feedback and continued to 

actively promote wider engagement

•  Reviewed the quarterly compliance certificates provided by 

executive management confirming the adequacy of procedures  
to review the effectiveness of our internal and disclosure controls 
and discussed areas of non-compliance

•  Received a joint presentation and had a discussion with our 

corporate brokers on our share price performance since IPO, 
investor profile, ESG profile and dividend yield 

•  Supported our Nigeria management team in identifying ways to 
ensure all subscribers provide their valid National Identification 
Numbers (NINs) and update their SIM registration records – this 
followed a Nigerian Communications Commission (NCC) directive  
to all Nigerian telecom operators

•  Supported working closely with the regulator to minimise disruption 
and make sure affected customers continued to benefit from full 
connectivity in line with our aim to drive increased connectivity and 
digital inclusion

114 Airtel Africa plc Annual Report and Accounts 2023

Board attendance
Directors make every effort to attend all Board and committee meetings. All Board and committee meetings had full attendance during the 
reporting period. 

If a director is unable to attend a meeting, they receive the papers in advance and give their comments to the chair to communicate at the 
meeting. The chair follows up with them after the meeting about decisions taken.

Directors’ other significant commitments are disclosed to the Board during the process of their appointment, and they must notify the Board of 
any subsequent changes. We have reviewed the availability of the chair and the non-executive directors to perform their duties and consider that 
each of them can and does devote the necessary amount of time to Airtel Africa.

Board and Committee meeting attendance

Board members during 2022/23
Sunil Bharti Mittal2 (chair)
Segun Ogunsanya (CEO)
Jaideep Paul (CFO)
Andrew Green (independent non-executive director)
Awuneba Ajumogobia (independent non-executive director)
Doug Baillie (independent non-executive director)
John Danilovich (independent non-executive director)
Tsega Gebreyes (Independent non-executive director)
Annika Poutiainen (independent non-executive director)
Ravi Rajagopal (independent non-executive director)
Akhil Gupta2 (non-executive director)
Kelly Bayer Rosmarin2 (non-executive director)
Shravin Bharti Mittal2 (non-executive director)

Scheduled 
Board  
meetings
6 (6)
 6 (6)
 6 (6)
6 (6)
6 (6)
6 (6)
6 (6)
 6 (6)
6 (6)
6 (6)
6 (6)
6 (6)
6 (6)

Number of 
additional 
Board  
meetings 
attended1
2 (2) 
2 (2) 
2 (2)
 2 (2)

 2 (2)
 2 (2)
 2 (2)
2 (2) 
 2 (2)
 2 (2)
 2 (2)
 2 (2)

Audit and Risk 
Committee

Remuneration 
Committee

Market 
Disclosure 
Committee3

Nominations 
Committee
3 (3)

 9 (9) 
 9 (9)

 9 (9)
 9 (9)

5 (5)
5 (5)
5 (5)
5 (5)

2 (2)

2 (2)

2 (2)

3 (3)

3 (3)

3 (3)

2 (2)

1   Additional unscheduled Board meetings took place in connection with the approval of the Annual Report and related matters and approval of our sustainability strategy. 

2   Appointed in line with the relationship agreement.

3   Communicates monthly in writing before releasing information in line with the information protocols and service agreement with Bharti Airtel.

Airtel Africa plc Annual Report and Accounts 2023

115

GOVERNANCE REPORT

Board evaluation

Board performance
During the year the Board undertook an internal evaluation (the 
previous three annual exercises have been externally facilitated).  
This was conducted by the Group company secretary circulating 
questionnaires for feedback on a range of areas to the Board, the 
directors, and each committee. The questionnaire sought input  
on Board composition, stakeholder oversight, Board dynamics, 
management and focus of meetings, Board support, Board 
Committees and progress against the previous year’s actions.  
The evaluation also probed the Board’s oversight of wider strategy,  
risk management and internal controls, succession planning, and 
people oversight and priorities for change.

A report was prepared on the completed questionnaires. The 
Secretary then reported on this feedback to the chair and senior 
independent director The results were discussed in detail by the Board 
and each committee The chair had follow up discussions with directors 
on the findings of the evaluation. Separately, the senior independent 
director held a meeting of the non-executive directors without the 
chair to consider his performance and the running of the Board. This 
evaluation confirmed that the Board, its committees and individual 
members all continue to operate effectively and that each performed 
strongly during the year. 

From the anonymised survey responses and interview feedback  
we identified focus areas and recommendations for the Board and  
its committees. 

2022/23 evaluation results 
The chair and company secretary presented the reports to the Board in May 2023 for discussion and review. 

Recognising its strengths and areas to develop, the Board and its principal committees agreed actions for the coming year.

2022/23 
evaluation
Board

Outcome 
Strategic 
oversight

Stakeholder 
oversight

Key themes and areas 
for focus
KPIs

Digital and data 
developments
Risk
Partners, customers 
and suppliers

Workforce 
engagement

Governance 
and 
compliance 

Board composition

Board agenda

Sustainability 
strategy

Ensuring that our 
sustainability 
agenda is central  
to the Board’s 
discussions and 
decisions, and the 
company’s business 
practices and 
processes

Action 
To include a dashboard of key financial metrics in Board papers for each meeting – 
also covering markets in which we operate.
The Board will strengthen the IT function, cybersecurity and disaster recovery plans.

Strengthening of financial internal controls.
Our directors will engage with stakeholders in more ways during the year. Our Board 
seeks more direct engagement with our key partners, customers and suppliers. 
The management team and company secretary have been tasked with identifying 
meaningful opportunities to engage and manage relationships with our suppliers.
The Board will identify and create more opportunities to engage directly with our 
wider workforce across geographies and for monitoring employee sentiment  
and culture.
We’ll review the size and composition of the Board, with a view to including more 
telecom/fintech experience and African resident members with specific finance skills.
The evaluation identified topics to be added to the rolling forward agenda, the need 
for sharper focus on areas where management require Board input and suggestions 
for various improvements to the content and presentation of papers. 

More focus on talent, succession and career planning.
The Board has requested one meeting a year be allotted specifically to discussion  
of the sustainability strategy – which will be followed up with regular updates at  
each meeting.

Re-election of directors
In line with the Code, all directors will be putting themselves forward  
for re-election at our AGM on 4 July 2023. Following the formal 
performance evaluation described here and taking into account  
each director’s skills and experience (set out on page 116), the Board 
believes that the re-election of all directors is in the best interests of 
Airtel Africa.

Conclusions
The 2022/23 evaluation has shown that the Board has the appropriate 
balance of skills, experience, independence and knowledge to perform 
Board and committee responsibilities effectively. Respondents 
unanimously agreed that the Board had performed well over the  
year and was operating effectively. 

The chair confirmed that individual directors continued to perform 
effectively and show commitment to the role. The Board concluded 
that all directors continue to give sufficient time to their Board duties 
and are making valuable contributions. In light of this, the Board proposed 
the re-elections set out in the 2023 Notice of Annual General Meeting. 

The chair, assisted by the company secretary, drew up a list of action 
points based on the evaluation and allocated responsibility for 
completing the actions. The Board and each committee will review 
progress against these at each meeting.

116 Airtel Africa plc Annual Report and Accounts 2023

Audit and Risk Committee report

Ravi Rajagopal
Chair

Attendance

Ravi Rajagopal Chair
Andy Green
Annika Poutiainen
Awuneba Ajumogobia

Meetings  
attended (held)
9 (9)
9 (9)
9 (9)
9 (9)

Chair’s statement
I’m pleased to present the work of our Audit and Risk Committee for 
the year ended 31 March 2023. My report sets out an overview of 
how this committee discharged its duties in compliance with the  
UK Corporate Governance Code and provides an insight into the  
key matters and findings considered during the year.

Our members are unchanged. We remain a team of independent 
non-executive directors with the financial experience, commercial 
acumen and industry knowledge to fulfil our responsibilities. 

In these challenging macroeconomic times, we continue to focus on 
ensuring the integrity of the Group’s published financial information 
and the effectiveness of its risk management, controls and related 
processes. 

As part of my commitment to connect with my management 
colleagues in person, during the year l visited our operating entities  
in Zambia and Nigeria. On these visits I met and spoke with local 
management who gave me valuable insights into their operations. 

Key areas of focus
We continued this year to look in depth at certain aspects of the 
control environment, particularly the presumed risk of management 
override of controls, including fraud, IT security and cyber risk.  
The findings of internal audit reviews during the year in each of  
these areas were shared with our committee.

There is one change and two modifications to our principal risks  
for the year ended 31 March 2023: Covid-19 was dropped as a 
principal risk for the Group, the risk on ‘Exchange rate fluctuations 
and availability of foreign currency for repatriation’ was modified to 
‘Exchange rate fluctuations and shortage of foreign currency’ and 
the risk on ‘Non-compliance to legal and regulatory requirements’ 
was modified to ‘Uncertain and constantly evolving legal and 
regulatory requirements and environment’. The principal and 
emerging risks and significant judgements made in connection  
with these risks are set out on page 93. 

We examined in detail the interplay between the mandatory Task 
Force on Climate-related Financial Disclosures (TCFD) and our 
sustainability reporting. Our committee is comfortable with the 
approach adopted. For our TCFD disclosures, see page 56 of the 
strategic report.

As well as our usual review of accounting judgements and disclosures 
on key accounting matters, we reviewed the treatment of significant 
transactions during the year. These included the accounting treatment 
for the transfer of minority shareholders’ interests in Nigeria 
SmartCash to Airtel Networks Limited (our Nigerian subsidiary)  
and, therefore, outside of Airtel Mobile Commerce BV (AMC BV)  
and the introduction of mobile money as a new operating segment. 
We continued to monitor the integrity of our financial statements  
and the effectiveness of the internal and external audit processes.

In addition to scheduled committee meetings, we meet regularly 
independently of management with both external and internal  
auditors and are satisfied that neither is being unduly influenced by 
management. I also hold regular meetings with our CFO and other 
members of management to better understand the issues that need 
discussion at committee meetings. And I regularly engage with key 
stakeholders, including Group internal assurance, senior management 
and our external auditor on committee work. 

Our committee report is structured into five parts: 

Part 1 – Our work during the year 

Part 2 – Key transactions, judgements and estimates and our response

Part 3 – Risk management and internal controls 

Part 4 – External auditors 

Part 5 – Finance Committee

We continue to operate with openness and transparency, and a spirit 
of robust challenge when necessary, to make sure our shareholders 
and other stakeholders are protected.

In the coming year, our committee will focus on the control and 
compliance environment for the Airtel Money business as it completes 
its separation from the GSM business. We’ll continue to look at and 
strengthen the focus on compliance across all levels and functions in 
the organisation using various measures, including training, process 
improvements, automation and robust consequence management 
policies to hold people accountable for their actions. The committee 
will also focus on actions to further mitigate risks of fraud, especially 
relating to the mobile money business. 

I’d like to thank the management team at Airtel Africa and each of  
the committee members for their support and contribution during  
the year. 

I welcome questions from shareholders on this committee’s activities. 
To discuss any aspect of this report, please contact me through  
our company secretary, Simon O’Hara (see page 251 for contact 
details). Also, I’ll be attending the 2023 AGM and look forward to the 
opportunity to meet and speak to you there. 

Ravi Rajagopal
Chair, Audit and Risk Committee

10 May 2023

Airtel Africa plc Annual Report and Accounts 2023

117

GOVERNANCE REPORT

Audit and Risk Committee report continued

Part 1

Other senior finance and Executive Committee leaders sometimes 
attend and present to our committee if specialist knowledge is 
required.

The committee chair meets privately and separately with each of the 
Group CFO, chief internal auditor, chief compliance officer, and our 
external auditor to ensure the effective flow of material information 
between the committee and management. We also regularly make 
time for discussion at the end of meetings without management  
being present. 

Effectiveness
The Board evaluation reviewed the committee’s effectiveness and 
sought feedback from its members. We discussed the output, which 
concluded that we had operated effectively throughout the year. Areas 
of challenge are identified throughout this report. We also confirmed 
our areas of focus for the year ahead. 

2022/23 
evaluation
Audit and 
Risk 
Committee

Outcome 
Areas of 
focus

Key themes 
and areas for 
focus
Risk

Compliance 
and controls 
developments

Action 
We will review the meeting 
agenda to spend more 
time reviewing risk.
We will focus more on 
embedding a culture of 
compliance and ensuring 
accountability for controls.

We review our terms of reference yearly to ensure clearer alignment 
with Code provisions and updated FRC guidance. There were no 
changes this year.

These terms of reference are available on our website at  
www.airtel.africa.

For details of the Board evaluation, see page 116.

Committee governance

Key responsibilities
Our committee is responsible for overseeing: 

•  Accounting and financial reporting 

•  The role and mandate of the internal audit function

•  The selection, appointment and management of the relationship 

with the external auditor 

•  Internal control and risk management systems

Detailed responsibilities are set out in our committee’s terms of 
reference, which can be found at www.airtel.africa/investors/
governance.

Composition 
Our committee consists of four independent non-executive directors: 
Ravi Rajagopal (chair), Andy Green, Annika Poutiainen and Awuneba 
Ajumogobia. The Board believes these directors have the necessary 
range of financial, risk, control and commercial experience required to 
effectively challenge management. 

Provision 24 of the Code states:

i.  At least one committee member should have recent and  

relevant financial experience. The Board is satisfied that Ravi 
Rajagopal meets this requirement. Ravi held financial leadership 
roles at Diageo until retiring in 2015, including Group controller in 
the UK and global head of mergers and acquisitions. His skills in 
finance, and control and risk, have been developed over a career 
working in senior strategy and management roles. As a qualified 
chartered accountant, Ravi has lectured at Oxford University and 
Imperial College.

ii.  The committee, as a whole, shall have competence relevant to 
the sector in which the company operates. As a collective, we 
have a thorough understanding of the telecoms and mobile money 
services sector and emerging markets in Africa, including recent 
and relevant financial experience and expertise gained through 
various corporate and professional appointments over the years.

Detailed biographies of our committee members are on pages 
102-105 of this Annual Report. Our company secretary is secretary  
to this committee.

Meetings during the year
Our scheduled quarterly meetings take place shortly before Board 
meetings. Before that, the committee has a pre-meeting to focus on 
internal audit and discuss any issues needing more time. We held  
five scheduled meetings and four combined internal assurance and 
pre-meetings during the year. Attendance during the year is set out  
on page 115.

We also met three times between the end of the financial year and the 
signing of this Annual Report.

Our meetings are also attended by the CEO, CFO, deputy CFO, head of 
internal audit and chief compliance and risk officer, along with internal 
audit partners (EY) and other senior executives. Representatives of our 
external auditor, Deloitte, were invited and attended all meetings. Akhil 
Gupta also attends our committee meetings as an appointed observer 
on behalf of Bharti Airtel.

118 Airtel Africa plc Annual Report and Accounts 2023

Part 1

Our work during the year
At each quarterly meeting, we review summary reports from internal assurance, as well as financial results and details of actions taken or 
proposed plans. We also receive summary reports from our external auditors at the half year and year end. Our Committee chair then reports  
to the Board on our activities, recommendations, and other relevant matters.

The committee’s focus in 2022/23

Cross-reference
See pages 
90-92

See page 61

Strategic focus for risk management and internal control
2022/23 committee objectives
Looking closely at the robustness 
of our systems for risk reporting, 
assessment and control and 
ensuring that we focus on the  
areas of greatest risk

Actions taken 
We’ve increased our focus by spending more time in meetings on the subject. We completed 
deep dives on areas of risk, including network technology, IT systems, cybersecurity, revenue 
assurance and fraud controls.

As part of the quarterly key control status update, we received descriptions of the key controls 
monitoring and reporting cycle for both ICOFR key controls and non-ICOFR key controls. Our 
discussions led to improved controls training and a more consistent approach (ICOFR is an 
internal control over financial reporting process consisting of policies and control procedures  
to assess financial statement risk and reduces the risk around inaccurate financial reporting).

Reviewing our risk management 
framework and conducting 
thematic risk reviews to ensure  
risk remains within our agreed 
appetite and is monitored and 
reviewed as needed to reflect 
external and internal changes

As part of our key issues report, we conducted design and compliance reviews, assessed the 
quality of quantitative data and qualitative assessment and ensured that learnings were applied 
across the business.
We continued to make progress in embedding the Risk Appetite Statement (RAS) framework  
and an exception-based risk reporting approach. We conducted an annual review of the key risk 
indicators and tolerance limits.

We also made several improvements to the framework and plan, and conducted the following 
thematic reviews:

Enterprise risk management review: we reviewed the Group compliance strategy and its 
mission ‘to establish and maintain adequate procedures, systems and controls to enable Airtel 
Africa to comply with its obligations’. The strategic goals are to:

•  Improve the maturity of risk management practices

•  Enhance the whistleblowing programme

•  Focus on high-risk areas
Data privacy: we reviewed the evolving risk landscape, including the changing legal framework 
for data privacy risk across the Group’s operating footprint. We adopted a Group-wide compliance 
strategy for data privacy risk. We subsequently received updates on progress and risk mitigation 
actions, and were assured by the Group’s response to these changes.

Fraud risk assessment update: after implementing the fraud risk assessment policy the 
previous year, we ensured that all risks identified and entered on the risk register were 
accompanied by a risk mitigation plan and mapped to the audit plan. We welcomed the  
approach outlined and framework and methodology being adopted.

Financing and foreign currency risk: we discussed:

•  Exchange rate volatility and devaluation risk

•  Liquidity and refinancing risk 

•  Depth of market/new products and banking landscape and treasury governance

•  Related internal controls and compliance
As most of Airtel Africa’s operations are in currencies which have and are expected to devalue 
against the USD in the medium/long term, we discussed mitigation strategies. We continue to 
oversee the rebalancing of debt from Group level to OpCo level. 

Airtel Africa plc Annual Report and Accounts 2023

119

GOVERNANCE REPORT

Audit and Risk Committee report continued

2022/23 committee objectives

Clarifying processes and controls  
to help people identify, monitor  
and mitigate risk earlier and  
more effectively 

Part 1

Actions taken 
Airtel Money Commerce B.V. (AMC BV): our committee discussed in detail the business 
process risk audit for the Airtel Money business. We agreed that the Nigeria Airtel Money rollout 
should be a separate item given the size and value of the risk. We sought to understand how  
the AMC BV Board was reviewing the issues identified by the Group internal assurance Airtel 
Money audits.

Before the launch of the Airtel Money service in Nigeria, we conducted risk reviews to ensure the 
adequacy of the controls and systems and to ensure they were in line with our service objectives. 
We kept abreast of all actions arising from these reviews.

We discussed in detail our responsibilities for overseeing the AMC BV business, particularly given 
the increasing pace of separation activities and the desire to avoid any unnecessary duplication  
of effort with the AMC BV Board. We analysed the current Airtel Money risk and compliance 
structure and systems to assess their fitness for purpose. We reviewed the plan reaching 
appropriate financial services regulatory supervisory standards, as well as the risk and 
compliance scope for the Airtel Money business. 

We reviewed the register of significant risks and assessed regulatory-related implications of a 
breach. And we reviewed back-end controls and supported actions to strengthen Know Your 
Customer and minimise commission arbitrage.

Cybersecurity: we conducted a review of known incidents, commissioned several internal audit 
reviews and made an assessment of related risk on the business following which we adopted 
remediation plans. As a result, we reviewed the Group’s cybersecurity strategy and appointed a 
Group chief information security officer with responsibility for defining and securing the Group’s 
information security systems and processes, and for ensuring a robust information security 
control environment within our operations. We performed a cyber threat intelligence action to 
discover the risk of exposure of confidential data related to Airtel Africa from social media, dark 
web and other breached databases, and reviewed physical back up strategy and arrangements. 
We recognised that Airtel Africa’s pre-paid model mitigates against any direct risk to customers, 
given that customers’ personal bank details are not held. 

Having reviewed cybersecurity risk, our committee adopted the Group’s ransomware policy,  
cyber insurance policy, information security policy, data protection and privacy policy, and the 
virtual desktop infrastructure (VDI) implementation. We reviewed the cybersecurity policy to 
ensure appropriate legal and technical advice was obtained and breach notification obligations 
understood. We also reviewed the strategic communications strategy.

Key risks and remediation actions for 2022/23 were identified. The ISO 2700 standard had been 
achieved and ISO 22301 certification status is being pursued.

We reviewed the risk of technology obsolescence and examined our network resilience and 
business continuity plans.

Culture: we reviewed the culture of compliance and arranged a training session. As a result  
of this, our chief internal auditor was instructed to establish a robust reporting framework for 
assessing and monitoring culture on an ongoing basis and to include these findings in the 
quarterly internal audit report to the Audit and Risk Committee, for subsequent sharing with  
the Board. The Remuneration Committee was also asked to review our incentivisation schemes  
to ensure the business is driving behaviours consistent with our purpose, values, strategy and 
culture. This work is ongoing.

We advised the Board that our risk management and internal control systems were effective.

Following its own review of the reports submitted to it, the Board agreed that our system of 
internal control continues to be effective in identifying, assessing and ranking the various risks we 
face as a business, as well as in monitoring and reporting progress in mitigating potential impact.
We started the process of self-certification by business units as a further check on the rigour of 
the internal audit and external audit assurance process. This places accountability for assurance 
on operational staff.

Following a deep dive of fraud perpetrated in one OpCo, processes to improve revenue assurance 
and fraud prevention and detection were strengthened and rolled out across the whole business.

We started to review overall ratings on the quality of processes and controls identified for each 
OpCo, alongside a rating of end-to-end processes across all OpCos. 

Continuous Control Monitoring (CCM) 
We reviewed and endorsed a data-led approach to continuous monitoring. We adopted an 
analytics platform which runs algorithms and checks on a large volume of transactions to identify 
potential red flags or outliers. Over time, we can assess baseline controls using this platform.

Cross-reference

See page 56 
for our climate 
change risk 
disclosures

120 Airtel Africa plc Annual Report and Accounts 2023

2022/23 committee objectives
Reviewing the assurance 
processes supporting certain 
aspects of the TCFD and 
sustainability sections in the 
2022/23 annual report

Supporting the Group’s 
sustainability strategy

Cross-reference

Part 1

Actions taken 
The Group has identified its climate risks and opportunities after an assessment of the possible 
impact of climate change across its business and geographies. The Group has also put in place 
mitigation actions to address these risks as can be seen from the Group sustainability strategy 
and report. This important piece of work has governing oversight not only from the Audit and  
Risk Committee but also the Board Sustainability Committee which meets monthly to review  
the various mitigation actions in line with the Group’s strategy. Additionally, we have taken steps 
to develop the technical capability of our teams in identifying, assessing, modelling and creating 
viable plans to address these long-term climate risks. This is underpinned by our engagement 
with The Carbon Trust who have been instrumental in helping us along this journey and building 
the internal capacity within our teams.

We, therefore, have concluded that the assurance processes supporting the narrative reporting  
in the Annual Report are satisfactory. 
Airtel Africa officially joined the Joint Audit Cooperation (JAC), an association of telecoms 
operators aiming to verify, assess and develop corporate social responsibility implementation 
across the manufacturing centres of suppliers. This action addresses third-party risks from an 
ESG perspective and whether third parties are complying with standards of compliance required 
from an ESG perspective with respect to labour laws, health and safety and other practices. 
Membership of the JAC allows us to conduct these ESG audits in a cost-effective manner through 
cost sharing with other global telcos.

Ongoing financial reporting activities
We reviewed the integrity of the quarterly, half year and full year financial statements. We also examined other statements containing financial 
information, including trading updates and investor presentations and packs, and recommended their approval to the Board. At each of our 
meetings, we reviewed and constructively challenged the accounting methodologies, key estimates, and judgements and disclosures set out  
in the papers prepared by management – determining the appropriateness of these with input from the external auditor. Key transactions, 
judgements and estimates in relation to this year’s financial statements are listed on page 123. We also reviewed existing and emerging litigation 
and regulatory risks.

2022/23 committee objectives
Reviewing financial reporting 
controls and considering issues  
and findings raised by the Internal 
Audit team
Considering management’s 
significant accounting judgements, 
the policies applied to quarterly,  
half year and full year financial 
statements, and how the statutory 
audit contributed to the integrity of 
our year-end financial reporting

Reviewing the proposed audit 
strategy for the year’s external 
audit, including the level of 
materiality applied
Reviewing the basis of preparation 
of financial statements as a  
going concern as set out in our 
accounting policies
Assessing the effectiveness of the 
2022/23 audit
Reviewing related party 
transactions and disclosures

Actions taken 
Our committee was satisfied that management had resolved, mitigated or set out action plans  
for all issues or concerns identified by Internal Audit teams.

Cross-reference
See page 125

We assessed:

See page 178

1. The quality, appropriateness and completeness of the significant accounting policies and 

practices and any changes to these

2. The reliability and integrity of our financial reporting, including key judgements and whether  

to support or challenge management’s judgements

3. The external audit findings, including their review of key judgements and the level of 

misstatements

4. The rationale for the accounting treatment and disclosures around judgements and estimates, 

as reported by the CFO 

5. The overall level of reasonableness applied by management in their judgements and estimates 
around significant half year and full year matters, considering also the views of Deloitte UK and 
evidence of bias 

We challenged management on some judgements and sought explanations of the interpretation, 
making recommendations to the Board for the approval of half and full year accounts and 
financial statements.
We assessed the detailed audit scope and strategy for the year, including the application of Group 
and component materiality. Furthermore, we monitored the external auditor’s progress against 
the agreed plan and considered issues as they arose.

We made recommendations to the Board to support the going concern statement which was 
prepared on an appropriate basis.

We concluded that the audit was effective. The Board will recommend the reappointment of 
Deloitte as external auditor for the year ending 31 March 2024 at the AGM. 
We reviewed related party transactions entered by the Group during the year and determined 
that these were at arm’s length. The committee sees the related party disclosures in our financial 
statements as appropriate. 

See page 125

See pages 123 
and 178 for the 
statement

See page 126

See page 220

Airtel Africa plc Annual Report and Accounts 2023

121

GOVERNANCE REPORT

Audit and Risk Committee report continued

Part 1

2022/23 committee objectives
Reviewing updates from regulators 
on corporate reporting 

Actions taken 
We reviewed updates on FRC’s thematic reviews and other guidance issued by the FRC during 
the year. 

Cross-reference

Reviewing whether the company’s 
position and prospects as 
presented in the 31 March 2023 
Annual Report and financial 
statements were fair, balanced  
and understandable

The Group already complied with the majority of the recommendations, and our 2023 Annual 
Report has been updated to adopt best practice as appropriate.
We assessed:

1. The completeness and consistency of disclosures in the Annual Report, interim reports, our 

business model and strategy

2. The internal verification of the non-financial factual statements, key performance indicators  

See page 122

and descriptions within the narrative

3. The use of APMs 

4. The treatment of items as exceptional

5. Feedback from external parties (corporate reporting specialists, remuneration advisers, 

external auditors) to enhance the quality of our reporting

6. The FRC’s guidance on clear and concise reporting, as well as compliance with financial 

reporting standards and other reporting requirements

7.  The FRC’s guidance on what makes a good annual report to ensure our Annual Report is 
prepared in line with clear corporate reporting principles and effective communication 
techniques as outlined by the FRC

Reviewing the services, fees and 
policy for non-audit services 
provided by the auditor for the year
Approving the statutory audit fee 
for the year 

We recommended to the Board that the 31 March 2023 Annual Report and financial statements 
presented a fair, balanced and understandable assessment of Airtel Africa’s position and 
prospects.
We approved the non-audit services and related fees provided by Deloitte for 2022/23 and 
concluded that no changes were required to the policy for non-audit fees provided by the auditor.

See page 127

The 2021/22 statutory audit fee was paid, and the committee approved the fees for the 
2022/23 audit.

See page 197, 
Note 8.1

Reviewing the 2023 Annual Report
At the request of the Board, we reviewed this Annual Report to consider whether, taken as a whole, it was fair, balanced and understandable. 
We have robust governance processes in place to support the year-end review of the Annual Report, including ensuring that everyone involved 
understands the ‘fair, balanced and understandable’ requirements. Our considerations included:

Fairness and balance
•  Is the Annual Report open, honest and accurate? Are we reporting on our weaknesses, difficulties and challenges alongside our successes  

and opportunities?

•  Do we clearly explain our KPIs and is there strong linkage between our KPIs and our strategy?

•  Is there a fair balance between alternative performance measures (APMs) and reported figures?

•  Do we show our progress over time and is there consistency in our metrics and measurements?

•  Does the narrative and analysis in the Annual Report effectively balance the needs and interests of our key stakeholder groups?

Understandable
•  Do we explain our business model, strategy and accounting policies in a simple way, using precise and clear language?

•  Do we break up lengthy narrative with quotes, tables, case studies and graphics?

•  Do we define industry terminology and acronyms?

•  Do we have a consistent tone across the Annual Report?

•  Are we clearly ‘signposting’ to where more information can be found?

Iterations of the draft Annual Report were provided to committee members throughout the production process. Following our formal review in 
meetings on 28 April, 4 May and 9 May, we confirmed to the Board that this Annual Report is fair and balanced and provides enough clarity for 
shareholders to understand our business model, strategy, position and performance. The directors then made their assessment following the 
Board’s review of the document at its meetings on 28 March, 9 May and 10 May 2023.

122 Airtel Africa plc Annual Report and Accounts 2023

Part 1

Governance
At each quarterly meeting, we receive and review summary reports with updates on upcoming proposals and regulations to UK corporate 
reporting. The FRC publishes thematic reviews and other guidance to help improve the quality of corporate reporting. We also receive 
summarised reports from our external auditors highlighting any proposed amendments to UK corporate reporting.

2022/23 committee objectives
Meeting the UK’s Transparency 
Directive (TD) ESEF Regulation 
(ESEF regulatory technical 
standard), including ‘phase 2’ 
requirements, prepared using  
the UKSEF taxonomy

Staying up to date with  
regulatory reform

Reviewing the findings of the yearly 
evaluation of our committee

Reviewing Group policies

Actions taken 
We paid special attention to the preparation of our consolidated financial statements and the 
additional ‘phase 2’ notes text block tagging in digital format under the TD ESEF Regulation.  
We made sure the necessary procedures had been completed by all parties, including our 
technical accounting team and our specialist external digital reporting providers. Our 2023  
digital report uses the UKSEF taxonomy created by the UK Financial Reporting Council (FRC).  
We commissioned a voluntary assurance review on our 2023 ESEF Annual Report by Deloitte UK. 
Deloitte confirmed that the ESEF Annual Report was prepared and marked up in line with the 
requirements of the ESEF RTS. Deloitte’s ESEF review opinion is included at the end of this  
Annual Report.
The committee noted the recommendations of the UK government’s Department for Business, 
Energy and Industrial Strategy (BEIS) in response to last year’s white paper on restoring trust in 
audit and corporate governance. We have already started preparing for the proposed regulations, 
specifically with regards to the audit and assurance policy and strengthening of our internal 
controls. The Group continued to further enhance its risk management processes, key controls 
monitoring and reporting processes for both internal controls over financial reporting (ICOFR) 
related key controls and non-ICOFR related key controls. 

Our committee will continue to monitor proposed regulatory changes to ensure Airtel Africa fully 
complies. 
We reviewed the evaluation results and set out an action plan to deliver its recommendations.  
The Board considered the results of the review and considered the Audit and Risk Committee  
to be effective.
We reviewed and approved updated Group policies in relation to data privacy, ransomware and 
information security. 

Part 2

Cross-reference
See page 252

See page 118

See page 119

Accounting and financial reporting issues and our response
We considered the following accounting and financial reporting issues, judgements and estimates in the context of the financial statements and 
management override of controls and fraud, discussed them with our external auditor, and have found the response to each appropriate and 
acceptable.

Issue
Going concern 
and long-term 
viability 
statement

How this was addressed by our committee
As we advise the Board on the form and basis of conclusion underlying the long-term viability statement and going 
concern assessment, we reviewed these in depth and also considered the Group’s strategy and business model.

Our review covered:

•  The Group’s prospects

•  The period under consideration

•  Principal risks (refer to pages 90-97)

•  Longer-term cash flow forecasts

•  The sensitivities considered in management’s stress-test to respond to principal risks 

Taking into account potential mitigating actions, we were satisfied with the conclusion and disclosure on the Group’s 
long-term viability and going concern.

Our 2022/23 long-term viability statement and more details on the assessment is set out on page 98.

Deferred tax 
asset recognition 
and classification 
as an exceptional 
item 

More details about going concern assessment are on page 178.
One of our subsidiaries in Kenya had carried forward losses and timing differences on which deferred tax assets had not 
been recognised until 2022/23. During the year, management proposed the recognition of deferred tax assets on these 
losses based on projected profitability. Additionally, the Group has also trued-up deferred tax assets in our subsidiaries  
in Tanzania and DRC on deductible temporary differences based on updated probability of future taxable profits in  
these subsidiaries. 

We reviewed and challenged management’s assumptions and were satisfied that there were taxable profits against which 
tax losses and temporary differences could be used – meaning that such deferred tax assets should be recognised. We 
were also satisfied with the transaction being classified as an exceptional item in accordance with the Group policy on 
exceptional items.

Airtel Africa plc Annual Report and Accounts 2023

123

GOVERNANCE REPORT

Audit and Risk Committee report continued

Part 2

Issue
Transfer of 
Nigeria 
SmartCash 
outside of the 
AMC BV 
perimeter

Disclosure of 
currency 
devaluation risk 

How this was addressed by our committee
The Group’s minority shareholders in Nigeria have interests in SmartCash Payment Service Bank Limited, a direct 
subsidiary of the Airtel Mobile Commerce BV Group (AMC BV). As outlined on page 189, Note 5 of the financial 
statements, in August 2022, as directed by Central Bank of Nigeria, SmartCash was transferred to Airtel Networks  
Limited (ANL), a subsidiary of Airtel Africa plc outside the perimeter of Airtel Mobile Commerce BV Group. 

The non-controlling interest in respect of SmartCash continued to be recognised in Airtel Africa’s consolidated financial 
statements despite the legal transfer of SmartCash from the AMC BV perimeter to ANL.

Our committee reviewed the accounting for the transaction and was satisfied that the conclusions were appropriate.
As outlined in the principal risks and uncertainties section of this Annual Report, the Group is constantly exposed to the 
risk of adverse currency fluctuations and the macroeconomic conditions in the markets where it operates. Adverse 
movements in exchange rates between the currencies in OpCos and the US dollar could have a negative effect on liquidity 
and financial performance. Given the severity of this risk, specifically in OpCos who face a limited supply of foreign currency 
in the local monetary system, management presented how it continuously monitors the potential impact of this risk of 
exchange rate fluctuations. 

After performing a detailed review, our committee was satisfied with: 

•  Management’s methodology for monitoring the potential impact of this risk of exchange rate fluctuations

•  The mitigating action plans in place 

•  The reasonability of sensitivities adopted

•  That appropriate disclosures are included in quarterly reports and the Annual Report 

Mobile money as 
a new reporting 
segment and 
consequent 
goodwill 
reallocation

For more details on currency devaluation disclosures, see page 222, Note 32.
As outlined on page 190, Note 6.1 of the financial statements, the Group identified mobile money services as a new 
operating and reportable segment as of April 2022. This is due to the significant growth in mobile money and a 
corresponding change in its organisation structure combined with changes in the information provided to the chief 
operating decision-maker for allocating resources and assessing performance. Information for both current and 
comparative periods was presented for the four segments: Nigeria, East Africa and Francophone Africa mobile services, 
and mobile money services. Consequently, as per the requirements of IAS 36, the Group’s goodwill was re-allocated 
between four groups of CGUs based on the new segments, with $1.3bn being allocated to the mobile money group of CGUs.

Review of tax/
legal/regulatory 
matters
Goodwill 
impairment 

Our committee reviewed the basis for this change and is satisfied that appropriate segmental disclosures and goodwill 
allocations are included in the financial statements.
We reviewed the key developments in material tax, legal and regulatory cases during the period, management’s estimate 
of key tax, legal and regulatory disputes, and how these were rated as probable, possible or remote. We were satisfied with 
the accounting conclusions reached by management.
We received a detailed management paper on impairment and challenged the appropriateness of the assumptions  
and judgements adopted for the annual impairment testing exercise in December 2022. We reviewed the sensitivities 
performed by management on key assumptions such as the discount rate, growth rates and the headroom if a five-year 
plan were adopted with appropriate long-term growth rates.

We also reviewed management’s consideration of the impact of climate change. Based on the analysis conducted so far, 
we were satisfied that any related costs are adequately covered as part of the impairment sensitivities and, therefore,  
no impairment would arise.

Alternative 
performance 
measures (APMs) 

For more information on the Group’s goodwill impairment assessment, refer to page 97 of the financial statements. 
The Group has revised the computation of return on capital employed (ROCE) by grossing up the ‘equity attributable to 
owners of the company’ for put option provided to minority shareholders. The previous period’s ROCE was also restated 
for this change.

Further, during the year, underlying revenue has not been defined as an APM due to the absence of any exceptional items 
during the period. 

The committee performed a detailed review on the use and disclosures of APMs within the Annual Report (including 
reconciliations disclosed) and concluded that the balance and equal prominence of APMs (in comparison to GAAP 
measures) was appropriate. The committee challenged management on changes to APMs and satisfied itself that the 
changes were appropriate.

For more information on APMs, refer to pages 240-245 of the Annual Report.

124 Airtel Africa plc Annual Report and Accounts 2023

Part 3

Risk management and internal controls

Our approach to risk
As highlighted in the strategy and risk sections of the strategic report, 
risk management is inherent to our management thinking and 
business planning processes. The Board has overall responsibility  
for establishing and maintaining our risk management and internal 
control systems.

For more information on our risks and mitigation and our risk 
management framework, see the risk report on pages 90-97 and 161.

The Board also approved the statement of the principal risks and 
uncertainties set out on pages 93-97.

Progress in 2022/23
Each quarter, our CEO and CFO provide a compliance certificate 
connected to the preparation of our financial results. This includes  
the policies and procedures for areas of the business under their 
responsibility and confirms the existence of adequate internal control 
systems throughout the year. Our committee reviews any exceptions 
noted in this exercise.

Working to minimise the risk of fraud, bribery and 
corruption 
Minimising the risk of fraud is one of the key priorities for internal audit, 
and we do this in a range of ways. These include assessing the quality 
of balance sheet reconciliations, key judgement matters, tenders and 
quotations, and controls over payments and associated applications.

The committee received and reviewed reports of attempted and 
actual fraud incidents during the year. We received comprehensive 
updates from management on the incidents and reviewed the root 
cause analysis and remediation plans to address gaps noted. The 
committee will continue to monitor the implementation of these  
plans across all markets, through management updates followed by 
verification from the internal audit team.

We continue to focus on limiting our potential exposure to bribery  
and corruption risks, for example by providing mandatory training, 
reviewing financial records and developing our policies and 
procedures. Our contract management system includes mandatory 
certification to our Code of Conduct and anti-bribery and corruption 
policy. Each year, every employee must take part in computer-based 
training on anti-bribery and corruption and our Code of Conduct. Our 
internal audit team reviews our anti-bribery compliance programme  
to assess its continued effectiveness. We will continue to assess 
bribery risks in our markets to refine and improve our anti-bribery 
compliance programme.

Our committee also monitors and oversees procedures around 
allegations of improper behaviour and employee complaints.

Whistleblowing procedures 
Our whistleblowing programme is a confidential channel through 
which employees can report unethical practices or wrongdoing.  
We have an independent whistleblowing process managed by an 
external professional services firm from their Centre of Excellence  
in South Africa. 

Throughout the reporting period, we received updates on the volume 
of reports, key themes emerging from these reports and the results  
of related investigations. We assess the reports for the category and 
level of concern and consider these in line with a protocol for review, 
investigation, action, closure and feedback. This is done independent 
of management where necessary, and involving senior business unit  
or HR management as appropriate. 

We continue to monitor the volume, geographic distribution and range 
of reports made to the hotline to understand key themes, the results of 
investigations undertaken, significant regional compliance concerns, 
and whether access to this facility is less understood or publicised in 
some countries. 

During the 12 months ended 31 March 2023, we investigated  
34 incidents (2022: 74) received through various touch points  
and our formal whistleblowing channels. These were of varying 
magnitude, with five above the ExCo threshold – these and the 
measures taken in response have been reported to our committee.  
Of these 34 cases, 92% have been closed. The very small number  
of reports that contained allegations of a breach of our Code of 
Conduct were thoroughly investigated and disciplinary action was 
taken where appropriate.

The majority of reports received during the period were human 
resource issues which indicated no compliance concerns or serious 
breaches of our Code of Conduct. 

Our committee chair reports to the Board at each of its meetings on 
the operation of our Code of Conduct, anti-bribery and corruption  
and whistleblowing procedures. This report contains enough detail to 
enable the Board to oversee these areas and make sure arrangements 
are in place for a proportionate and independent investigation of 
related matters and for follow-up action.

Internal Audit
Our internal audit team considers compliance with internal policies, 
regulatory obligations and fraud risk mitigation as part of its 
independent testing and evaluation. Airtel Africa has adopted an 
internal audit co-sourcing model where the internal audit activity is 
carried out by a partnership of our group internal audit department 
and EY as the internal audit service provider. The team is governed  
by the internal audit charter, as approved by the Audit and Risk 
Committee, and is headed by our chief internal auditor who reports  
to the committee and the CEO. The committee chair regularly meets 
with the chief internal auditor to discuss the team’s activity and any 
significant issues arising from its work.

Our committee approves the annual audit plan in the first meeting of 
each financial year. We then receive quarterly updates on activities, 
progress against the plan, the issues arising from audits and action 
plans to address concerns. This year, we reviewed and approved the 
detailed audit plan as dynamic and ensuring that internal audit’s areas 
of focus remain appropriate. During the year, internal audit focused  
on principal risks as well as emerging risks, including cybersecurity  
and regulatory compliance. This year, we looked closely at how to 
remediate key issues more quickly and address risks in order of priority. 

During the reporting period, we also approved the three-year Internal 
Assurance strategic plan that will guide the development of this 
function. This is focused on improving delivery, increasing automation 
and on a new approach to talent and staffing centred on recruiting 
and retaining a team with varied professional experience and 
supplementing it with external expertise as necessary.

Airtel Africa plc Annual Report and Accounts 2023

125

GOVERNANCE REPORT

Audit and Risk Committee report continued

Part 3

Part 4

We’ll continue to monitor the implementation of this strategy through 
quarterly updates on its progress and milestones from the chief 
internal auditor being achieved.

In evaluating the work, effectiveness and independence of internal 
audit, the audit committee drew its own conclusion based on its 
experience and regular contact with the chief internal auditor, and 
co-source partner. In addition, the committee reviewed the annual 
internal audit work plan, received periodic reports on the results of the 
internal audit work and monitored management’s responsiveness to 
the internal auditor’s findings and recommendations.

Key controls
We continued to monitor the implementation and standardisation of 
key controls to enhance our internal control environment. A review  
of the initial set of key controls led to a redefined and expanded set  
of controls incorporating all functions. The revised controls were 
progressively implemented during the year and the full set will be 
operational during the next financial year. With the separation of Airtel 
Money, an initial set of key controls were also developed and adopted 
for the mobile money business, and incorporated into the overall key 
controls programme.

Automation
Internal audit continued to adopt new technology to improve its 
effectiveness. We’ve brought in more extensive and insightful analytics 
and are using more expansive data to identify key emerging themes 
and risks.

As well as using enhanced data analytics, we piloted a continuous 
controls auditing programme for three functions across all 14 markets. 
This identified an initial set of 65 risk scenarios for the proof-of-concept 
phase. The programme will be rolled out progressively for all functions 
across our markets. This will enable us to flag errors and control 
violations as they happen.

During the next financial year, we’ll establish a dedicated data analytics 
and automation team. The practices of data analytics and continuous 
auditing will become even more central to our methodology to ensure 
effective and sustainable auditing and monitoring of controls.

External auditors 

Engaging our auditor
Our committee manages the Group’s relationship with the external 
auditor. Each year, we assess their performance, effectiveness and 
independence and recommend their reappointment or removal to  
the Board.

The Group’s external auditor is Deloitte LLP (UK), and the lead partner 
is Ryan Duffy. He was appointed as the engagement partner for our 
2022/23 year after Mark Goodey retired.

Effectiveness of the external audit process
Our committee makes recommendations to the Board on whether to 
reappoint the external auditors, their independence from our business, 
and the scope and fee for the audit. After reviewing and challenging 
the work done by Deloitte during the year, we approved Deloitte’s 
terms of engagement and are fully satisfied with their performance, 
objectivity, quality of challenge and independence.

Having reviewed Deloitte’s performance in committee, with 
management and other key stakeholders, our committee 
recommended to the Board that they be reappointed as our  
external auditor for the 2023 financial year. The Board will  
recommend this to shareholders as resolution 19 at our 2023 AGM.

Our committee works in line with the UK Corporate Governance Code, 
the FRC Guidance on Audit Committees and EU regulations on audit 
reform for our external audit tendering timetable.

We will continue to follow the annual appointment process until our 
next competitive tender. In line with current regulations, our next 
mandatory tender will be in readiness to retain our current auditor or 
move to a new audit firm for the 2029 financial year. This timetable  
is subject to an annual assessment of Deloitte’s effectiveness and 
independence. The audit was last subjected to a tender in 2019  
when Deloitte were appointed (four years). 

Our choice of auditor is not restricted by contractual obligations or a 
minimum appointment period. We’ve complied with the provisions  
of the Competition and Markets Authority’s Order for this financial  
year relating to audit rotation and tendering and the provision of 
non-audit services.

Working with our auditor 
The lead external audit partner and his team attend our committee 
meetings to provide insight and challenge and to report on their  
review of the half year results and audit of the year-end financial 
statements. To facilitate open dialogue and assurance, we also hold 
private sessions with our auditor without management present.  
Our committee chair regularly meets with Deloitte outside of 
scheduled committee meetings.

A number of external audit teams are involved in the audit, given the 
need to report both our own financial results and to report to our 
parent company, Bharti Airtel.

Throughout the year, audit teams deliver:

•  An half year review report on Airtel Africa’s interim condensed 

consolidated financial statements by Deloitte UK 

•  The audit report on Airtel Africa’s consolidated and company only 

financial statements signed by Deloitte UK

•  Local statutory accounts audited by each Deloitte Africa team,  

with some work performed by Deloitte India

126 Airtel Africa plc Annual Report and Accounts 2023

Part 4

Part 5

During its half year and full year results reporting, Deloitte did not 
report any significant deficiencies in controls or issues with our 
accounting judgements and estimates.

Our committee receives a detailed audit plan from Deloitte identifying 
key risks and areas of focus. We review and challenge this external 
audit plan, including audit scope and materiality, to make sure Deloitte 
has identified all key risks and developed robust audit procedures and 
communication plans. We also look at the quality of auditors’ reports 
throughout the year and consider responses to accounting, financial 
control and audit issues as they arise.

This year we agreed to refine the audit scope into three groups: full 
scope audits (Scope A), specified account balance audits (Scope B), 
and review procedures (Scope C). Deloitte visited all Scope A and 
Scope B OpCos during the year and some Scope C OpCos to meet 
local management and to perform audit procedures.

Using our auditor for non-audit services
We safeguard auditor independence and objectivity through a  
number of control measures, including limiting the nature and value  
of non-audit services performed by the external auditor.

Where we consider our external auditor to have the most appropriate 
skills, expertise and safeguards, we may consider using them for 
certain acceptable non-audit services pursuant to law or regulation or 
where there are typically significant efficiencies to be had when done 
in combination with the audit. Their knowledge of our business may 
make such services more cost effective and ensure confidentiality.

Our non-audit services policy sets out the circumstances in which  
the external auditor can perform non-audit services. It restricts the 
provision of non-audit services as prohibited by the FRC Revised 
Ethical Standard 2019 and provides a monetary threshold for 
approved services. Our committee reviews and pre-approves any 
non-audit services with fees above the threshold or not stipulated  
by the policy.

Under our policy on non-audit services, the CEO and CFO have 
authority to approve permitted services up to $50,000, with any 
amounts above this needing committee approval. 

Our review of the auditor’s performance during the reporting period 
included non-audit services and the ability of Deloitte to maintain 
independence while providing these services. The non-audit services 
work for the financial year included half year review work for our 
company, quarterly audits for our parent, Bharti Airtel, non-statutory 
audit of Airtel Mobile Commerce B.V. financial statements, and control 
attestation in Zambia required by local regulations, certification of 
SmartCash Payment Services Bank Limited’s customers’ deposits 
required by local regulations in Nigeria, mobile money regulatory 
reporting required by local regulations in Uganda and Single Electronic 
Format (ESEF) assurance. The value of this was $1.9m, representing 
approximately 31% of Deloitte’s total remuneration as set out on  
page 197, Note 8.1 of the consolidated financial statements.

Finance Committee
Our Finance Committee is an operational management committee 
overseen by and subsidiary to our committee. Its two independent 
non-executive director members are also members of the Audit and 
Risk Committee.

Given the complexity and importance of finance, treasury and tax 
policy matters, the Board has delegated oversight and governance  
to this specialist Finance Committee. This has strengthened our 
adherence to the relationship agreement and treasury and tax 
controls. This committee frames our finance policies and procedures, 
creating risk framework mechanisms for treasury and tax to help 
achieve our strategic financial goals with a balance of initiative and  
risk control.

Committee duties
•  Ensures our treasury activities are carried out within an agreed 

policy framework

•  Makes sure activities are within agreed levels of risk and will 
contribute to our financial performance through focused 
management

•  Makes sure operations are appropriately funded and conducted in 

line with policy

•  Ensures the overall treasury objective and specific objectives for 
each main treasury activity are consistent with both financial and 
corporate business objectives

•  Recommends the strategic tax policy for approval by the Board

•  Ensures adequate liquidity to meet financial obligations based on 

cash flow forecasts

•  Optimises the interest cost on gross debt within prudent risk 

parameters

•  Determines and approves the derivatives policy on swaps, foreign 

exchange and interest rate hedges

•  Generates reasonable commercial returns on investments to 

protect investment capital and ensure desired liquidity

•  Minimises the adverse impact of foreign exchange movements 

associated with transactions and our operating exposure in various 
currencies due to multinational operations

•  Maintains diversified access to various local and global debt and 

borrowings markets

•  Determines and approves our strategic tax planning policies

•  Approves new debt and the cancellation and modification of 

borrowing and debt facilities

Committee members
Members were appointed by the Board on the recommendation of  
the Nominations Committee in consultation with the Audit and Risk 
Committee chair. They are Jaideep Paul, CFO, as chair; CEO Segun 
Ogunsanya; deputy CFO Pier Falcione; and two independent non-
executive directors, Ravi Rajagopal and Annika Poutiainen. We review 
the composition of the committee and the continued participation of 
independent non-executive directors each year.

Airtel Africa plc Annual Report and Accounts 2023

127

GOVERNANCE REPORT

Nominations Committee report

Sunil Bharti Mittal 
Chair

Attendance

Sunil Bharti Mittal 
Chair
Andy Green 
Senior independent non-executive director
Ravi Rajagopal  
(Audit and Risk Committee chair)
Doug Baillie 
(Remuneration Committee chair)

Meetings  
attended

3 (3)

3 (3)

3 (3)

3 (3)

Committee responsibilities 
•  Reviews the balance, diversity, independence and effectiveness  

of the Board

•  Oversees the selecting, interviewing and appointing of new  

Board members

•  Reviews succession and contingency planning for the Board  
and senior leadership, including training, development and  
talent management

•  Makes recommendations to the Board about the continued 
service of directors, including suspensions and terminations  
of service

•  Makes sure directors disclose the nature and extent of any  

actual or potential conflicts of interest, monitors and assesses 
these disclosures and makes recommendations to the Board  
as appropriate

•  Oversees, with the chair of the Board, an annual evaluation of 
Board, committee and director performance – in particular, 
determines with the chair whether this evaluation should be 
externally facilitated and, if so, the nature and extent of the  
external evaluator’s contact with the Board, committees and 
individual directors

•  Oversees policy and objectives on diversity and inclusion in  
light of our strategy, objectives and culture, and monitors the 
implementation of policies and progress towards objectives  
at all levels of our business 

•  Through the committee chair, engages with shareholders on 

subjects relevant to committee responsibilities

128 Airtel Africa plc Annual Report and Accounts 2023

Chair’s statement
I’m pleased to present the Nominations Committee report for 2022/23 
and to share our plans for the coming year.

Changes to the Board
We continue to make sure our Board members have the necessary 
drive, abilities, experience and diversity to lead Airtel Africa in delivering 
on our strategy. 

We also continue to regularly monitor succession planning for senior 
management immediately below the Board to ensure we have a 
consistent pipeline of diverse talent for progression to the Board.  
We’re working to support and encourage a growing pool of talent 
potentially suitable for senior roles at Airtel Africa. 

2022/23 saw the strengthening of our ExCo with significant changes:  

•  The recruitment of Anthony Shiner as our new chief  

commercial officer

•  The appointment of Ian Ferrao as CEO of Airtel Money

•  The promotion of Apoorva Mehrotra to regional director, East Africa

We also made some significant senior management appointments: PD 
Sarma as CEO of FibreCo and Yashnath Issur as CEO of Data Centres. 

We’re expecting to be able to share news on our appointments of chief 
information officer and head of strategy and sustainability roles in the 
near future. 

Our work to identify executives with potential and to encourage their 
development led to several key internal promotions in and across  
our operating companies this year. As well as Ian and Apoorva,  
Ashish Malhotra was promoted to managing director for Airtel Kenya 
Networks Ltd in May 2022. Ashish was previously head of sales and 
marketing, Africa.

As part of our onboarding and review process, we’ve supported  
Segun Ogunsanya as new MD and CEO of Airtel Africa since October 
2021 and Jaideep Paul, CFO, since his appointment to the Board as 
executive director in June 2021. We are pleased with the progress  
of both.

Board diversity
Airtel Africa is a multicultural business, and our ethnic diversity is 
reflected in our Board, our leadership team and our employee mix. 
We’re committed to ensuring diversity in terms of culture, age, gender, 
ethnicity, length of service and educational background – and will 
continue to build an inclusive and diverse workplace. We count this  
as a core strength of our business. 

We’re privileged to have a Board of directors with a wide diversity of 
skills, experience, age and nationality to perform their vital role. This is 
invaluable in developing our business strategy and further enhancing 
our governance capabilities.

We reviewed the tenure of all directors and discussed future Board 
rotation as part of our ongoing review of the Board’s current and future 
needs. Our Board is not yet gender balanced, despite including four 
women. We foresee this imbalance being corrected through our Board 
succession plans and retirement and rotation over the next 12 months.

As you can see from their biographies on pages 102-105, our 
committee chairs and members have recent and relevant skills, 
experience and expertise.

Employee engagement 
As the non-executive director with responsibility for engaging with our 
employees, I was delighted to be able to join several employee events 
during the year to hear and respond to questions and listen to people’s 
stories. This included the leadership conclave in February 2023,  
when I met with over 200 colleagues, both informally and formally.  
I have shared the outcomes of this with the Board and the senior 
management team, as relevant. Our independent non-executive 
directors are also invited to all-employee quarterly town halls where 
they can take questions and provide answers. 

Given my extensive travel to our operating companies throughout  
the year, the Board considers my role as non-executive director  
with responsibility for engaging with employees to be an effective 
engagement mechanism. The Board intends to review how we can 
both collectively and individually enhance engagement with our 
people during the coming year.

Evaluating our Board
As part of our corporate governance review each year, we examine the 
independence and diversity of our Board and the balance of skills and 
development needs of members.

We regularly map the skillsets of our Board members against our 
current strategy and annual operating plan. We confirmed that 
collectively our non-executive directors have significant experience 
across the critical areas of strategy, risk management, M&A, 
technology, media and telecoms (TMT) and Africa. 

I welcome questions from shareholders on this committee’s activities. 
If you would like to discuss any aspect of this report, please contact  
me through our company secretary, Simon O’Hara (see page 127 for 
contact details). I will be attending the 2023 AGM and look forward to 
the opportunity to meet you and answer your questions there.

Sunil Bharti Mittal
Chair, Nominations Committee

10 May 2023

About the committee
Led by the chair of our Board, our committee consists of independent 
non-executive directors. Our CEO and chief HR officer are also invited 
to attend committee meetings and submit reports.

We met formally three times during the 2022/23 financial year. Our 
focus, driven by a more ambitious strategic agenda and the planned 
separation of Airtel Money, was on longer-term succession planning  
for the senior executive team, short-term senior leadership changes, 
and supporting the CEO on his proposal to restructure our Executive 
Committee (ExCo). Improving the gender balance at senior leadership 
level across our business, including in our HQ and OpCos, remained 
fundamentally important.  

Having reviewed the composition and performance of the Board and 
its committees, we believe our Board has the experience, expertise 
and appetite for challenge to take Airtel Africa forward in line with our 
strategy while maintaining good governance. We keep this under 
regular review.

The committee’s work and focus in 2022/23 
•  Reviewed the Board’s composition, balance, diversity, skill sets, 
individual directors’ time commitment and overall effectiveness 
against future needs

•  Reviewed our succession and contingency planning across the 
business, linking this to individuals’ professional development at 
senior management level to help senior management show their 
potential for progression and to help build a diverse pipeline of talent

•  Reviewed proposals from the CEO to restructure and reduce the 

ExCo to create a more empowered and accountable group for faster 
decision-making, deeper bench strength and more accountability 
for expanding the diversity and gender balance of the business

•  Reviewed the Board and committee structure of Airtel Money (AMC 
B.V.) and progress towards the strategy and roadmaps for creating  
a standalone Airtel Money entity. Also reviewed the trajectory 
towards listing and the strength of talent to manage this new  
entity once separated

•  Considered the early stage policy for creating a new distinct 

business unit for Airtel Business (Enterprise, Data Centres and 
FibreCo) each led by a separate CEO, including the structure and 
skillset to support implementation 

•  Identified gaps in development plans for those in the Airtel Money 
and PSB Nigeria businesses and recommended remedial actions

•  Identified vulnerabilities in the senior management compliance and 

risk reporting structure and recommended remedial actions

•  Recommended to the Board that each director be proposed for 

re-election by shareholders at the July 2023 AGM

•  Reviewed the mentoring programmes for the CEO and the 

onboarding and mentoring arrangement for Ian Ferrao when 
promoted to CEO of Airtel Money

•  Reviewed policies and processes to promote diversity in our 

operating country Boards and senior management teams and  
put in place a development programme for suitable internal 
candidates and agreed actions redressing gender imbalance  
in management positions

•  Worked to attract diverse, highly skilled and talented employees by:

 – Tackling unconscious bias

 – Maintaining a gender balance on shortlists for management 

positions

 – Ensuring all recruiters have signed the Standard Voluntary Code 

of Practice

•  Worked to retain the best talent by:

 – Promoting a good work/life balance

 – Encouraging equal opportunities for all

•  Made four senior female Group appointees: Group tax director, 

Group digital and product director, head of economic regulatory, 
products, services and compliance, and Group finance officer B2B 

•  Monitored the progress towards targets to increase the number  
of women in leadership positions by 2026 and to achieve gender-
balanced shortlists. 

•  Appointed three women to senior roles in our operating companies: 

internal assurance director, Nigeria; finance director, Niger; and 
marketing director, Zambia. 

•  In 2022/23:

 – 26% of total Group employees were women 

 – 29% of our operating companies’ Executive Committees were 

women (target 30% by the end of 2023)

 – 20% of appointments during the year at the level of general 

manager and above were women

Airtel Africa plc Annual Report and Accounts 2023

129

GOVERNANCE REPORT

Nominations Committee report continued

International Woman’s Day 
In addition to a number of equality, diversity and inclusion-related 
initiatives and campaigns across our OpCos, the Group celebrated 
International Women’s Day for the third consecutive year. Employees 
took part in talks, debates and activities to recognise women across 
the Group and to consider some of the barriers and challenges facing 
women in the workplace.

As at 31 March 2023
Percentage of employees 
that are women 

26%

2022: 26%

Percentage of women in 
ExCo at the OpCo level

29%

2022: 28%

Board tenure as at 31 March 2023

Sunil Bharti Mittal

Akhil Kumar Gupta

Shravin Bharti Mittal

Andrew James Green

Douglas Anderson Baillie

Awuneba Ajumogobia

John Joseph Danilovich

Ravi Rajagopal

Liisa Annika Poutiainen

Segun Ogunsanya

Jaideep Paul

Kelly Bayer Rosmarin

Tsega Gebreyes

2-3 years
•

3-4 years
•

4-5 years
•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

Developing our Board
The ongoing development of our Board members is a priority. We 
inform directors about relevant seminars and training and encourage 
and support their attendance. We provide regulatory updates at  
each Board meeting; and specialist advisers brief our committees  
on topics such as changes to accounting procedures and UK 
corporate governance. Our Board undertook a series of development 
activities during the reporting period, including training provided  
by our corporate legal advisers Herbert Smith Freehills LLP on the 
political environment, governance reform, liability to investors and 
directors’ duties.

We also reviewed the induction programme for directors and 
concluded that this is appropriate.

Employee engagement
Our Board engages with employees in various ways to understand 
how we can enhance our people strategy and continue to bring our 
values to life. To understand the business at all levels, directors are 
encouraged to engage with local operations, either by visiting in 
person or through online meetings, strategy sessions and quarterly 
reports from our HR Committee. We arrange visits each year to 
operations, either individually or in small groups – with representatives 
from the business present. This year, two of our Board and committee 
programmes once again took place in Dubai and were attended by 
many senior colleagues. These created opportunities for employees  
at all levels to discuss both professional and personal matters. 

The Board stays on top of employee-related issues through:

•  Our open-door policy, where employees can connect directly with 

our CEO or any ExCo director about anything

•  Quarterly CEO-led town halls in English and French, where senior 
executives update employees on our business performance, 
organisational changes and take questions from employees

•  Remuneration Committee updates on remuneration, people, culture, 

conduct and diversity

•  Quarterly presentations and one-to-one meetings as necessary 

from our chief HR officer

•  Quarterly reports from the HR Forum and Remuneration  
Forum chair to the Remuneration Committee on people,  
culture and wellbeing 

•  The results of our employee engagement survey and regular pulses 

shared in various OpCos and OpCo-led town halls

•  One-to-one meetings between our ExCo and OpCo MDs and other 
leaders to discuss employee and personal wellbeing, team updates 
and career aspirations

•  Regular ExCo market visits where leaders interact with teams at all 

levels of the business

Sunil Bharti Mittal is our designated Board director for employee 
engagement, given his regular travel to our operating companies.  
In this role, he is not expected to take on the responsibilities of an 
executive director or the Chief HR officer.

130 Airtel Africa plc Annual Report and Accounts 2023

He is responsible for supporting directors’ collective responsibility to 
consider a wide range of stakeholder perspectives when making 
Board decisions, including:

This enables us to focus our search process on appointing someone 
who will complement and enhance the Board’s effectiveness and 
overall performance.

•  Understanding the concerns of the workforce and articulating their 

views and concerns in Board meetings

•  Ensuring that the Board, particularly executive directors, take 
appropriate steps to evaluate the impact of proposals and 
developments on the workforce

•  Where relevant and appropriate, providing feedback to the 
workforce on Board decisions and direction during the  
engagement process

•  Making sure that feedback Is gathered from all levels of the 

workforce in various locations

Each of our non-executive directors is invited to attend all quarterly 
employee town halls to hear feedback from employees and is 
encouraged to engage directly with employees when the opportunity 
arises. Feedback can then be shared immediately with the company 
secretary or chief HR officer, or with the Board at its next meeting.

In 2023, we’ll continue to identify and create mechanisms for effective 
and meaningful dialogue with our broad employee base. 

For more on how we engaged with our people during the reporting 
period, see page 79.

Employee development and engagement
During the year, our Board stayed up to date on projects to 
accelerate talent acquisition and to support and keep our own 
employees. These included:

•  Our Women in Tech programme – a one-year developmental 
immersive programme targeting over 70 high-performing 
women employees in tech or engineering

•  The young technology leaders 2022 training programme and 
set-up of Nigeria Digital Labs, both of which offer engineering 
employment opportunities

•  The Airtel Africa Mobility Programme – a women-focused 
framework to support talent development and succession 
planning, which will create the opportunity to spend months in 
other OpCos

•  The rollout of online learning programmes for capability building 
and functional training,  as well as for key competency areas like 
management effectiveness and project management 

•  The rollout of mandatory compliance training across the Group

Board and committee balance, diversity, independence 
and effectiveness
The chair of the Board is responsible for making sure independent 
non-executive directors can constructively challenge executive 
directors, while supporting them to implement the strategy and run 
the business effectively. He works with our committee to make sure 
the Board has the right blend of skills, independence and knowledge.

Appointing and re-electing directors

Our appointment processes 
The Board has the power to appoint additional directors or to fill any 
vacancy. When recruiting new members for the Board, our committee 
adopts a formal and transparent procedure – this considers the skills, 
knowledge and level of experience required, as well as diversity.

We begin by evaluating the balance of skills, knowledge and 
experience of existing Board members, the diversity of the Board, and 
ongoing requirements and strategic developments of the business. 

We review a long list of globally drawn potential candidates and 
shortlist candidates for interview based on the objective criteria set  
out in the agreed specification. These include the requirements of  
the Group, the diversity of the Board, and the skills, knowledge and 
experience of current members. Non-executive appointees must be 
able to show they have time available to devote to the role, and before 
being appointed all candidates must identify any potential conflicts  
of interest.

Shortlisted candidates are interviewed by the committee chair, other 
committee members and the CEO. The committee then recommends 
the preferred candidate, who is invited to meet other Board members. 
Finally, the committee takes up detailed external references before 
making a formal recommendation to the Board for appointment.

There were no Board changes in 2022/23.

No director took on a significant new appointment during the year. 
Before accepting any appointment, each director is expected to 
discuss the anticipated time commitment with our chair and company 
secretary to make sure they continue to have adequate time for Airtel 
Africa Board duties.

Re-election
All directors will stand for re-election at each year’s AGM while in  
office. Each director proposed for re-election at our AGM has been 
unanimously recommended by other members of the Board.  
More information on our appointments process is on page 131.

Effectiveness
The internal Board evaluation reviewed our committee’s effectiveness 
and sought feedback from the committee members. We discussed  
the output of the evaluation, which concluded that we continued to 
operate effectively throughout the year and confirmed our intended 
areas of focus for the year ahead.

2022-23 
evaluation
Nominations 
Committee

Outcome 
Areas of 
focus

Key themes 
and areas 
for focus
Priorities for 
change

Action 
We will focus on our 
Board and executive 
succession planning to 
ensure greater gender 
diversity.

Areas of challenge are identified throughout this report.

Each director goes through a performance review process as part  
of the annual Board effectiveness review. This confirmed that each 
director continues to make an effective contribution to the Board.

Advice available to the Board
All directors have access to the advice and services of the company 
secretary. Directors may also take independent professional  
advice at our expense where this is judged necessary to fulfil their 
responsibilities. During the year, the Board took advice from:

•  Alvarez & Marsal through the Remuneration Committee, as 

explained in more detail on page 162

•  Herbert Smith Freehills LLP, our corporate legal advisers, through 
the Market Disclosure Committee on the identification of insider 
information

•  Legal advisers Clifford Chance on share plan and remuneration 

policy matters

•  Our brokers on the sector and the relative performance of our  

share price

Airtel Africa plc Annual Report and Accounts 2023

131

GOVERNANCE REPORT

Nominations Committee report continued

Diversity
We see diversity as fundamental to the successful operation of our 
Board and to creating a balanced culture across our business. The 
Board represents a broad range of skills, experience, age, education, 
social background, ethnicity, gender and nationality. Our youngest 
director is 34, and the Group is ethnically diverse. Most have spent  
a considerable amount of time living outside the UK, and this range  
of experience is invaluable in developing our business strategy and 
enhancing our governance capabilities.

Our policy is to appoint and promote the best person for each role 
without regard to age, ethnicity or disability – only considering factors 
such as educational and professional backgrounds as appropriate for 
the position. This applies to the entire business, including the Board. 
We’re working to build diversity into our appointment and promotion 
processes at every level. All Airtel Africa employees have completed 
our annual Code of Conduct training and certification, which covers 
our commitments on diversity, inclusion and anti-discrimination.

The Board regularly reviews its balance and composition considering 
targets and recommendations for gender diversity, as well as the 
Parker Review and its report into ethnic diversity. We’ve gone far 
beyond the Parker Review target for FTSE 250 boards to have at least 
one director from an ethnic minority background by 2024. We also fully 
endorse to increase senior leadership diversity, including its listing rule 
requirement target of 40% women on Board, Executive Committee 
and senior management teams. As part of this review the Committee 
considered the Group’s ongoing compliance with the Board diversity 
policy and the new Listing Rule Disclosure as at 31 March 2023 
requirement, pursuant to which at least one woman should be 

appointed as chair or senior independent director on the Board or as 
either our CEO or finance director by the end of 2025. The Board is not 
currently compliant with these two Listing Rule targets.

As at 31 March 2023, women made up 31% of the directors and  
there were no woman in senior Board positions. Of our directors,  
62% identified as being from a non-white or minority-white 
background. This represented no change in the Board’s gender  
and ethnic diversity compared to 31 March 2022. We are compliant 
with the Listing Rule target of having one individual on the Board of 
directors from a minority ethnic background. 

While we haven’t yet achieved the FTSE Women Leaders Review’s 
Board level gender-balance target, its attainment is an integral part of 
our succession planning. Our two most recent Board appointments 
have been women, and this number will increase as Board members 
retire and we appoint new directors.

Gender diversity in our Group level Executive Committee remains a 
challenge. We’re working to increase the number of women at this  
level by 2026. We are making considerable strides in addressing the 
gender imbalance at our OpCo Executive Committee level and in our 
senior management teams who report to the ExCo. For more on this 
see below.

We’re making sure the specification for any new senior management 
role is equally suited to applicants of any gender and that there’s no 
discrimination at any stage in the selection process based on applicant 
characteristics. Diversity and inclusion are, and will continue to be,  
a key focus for Airtel Africa.

Gender balance 
The gender balance of the Group’s employees as at 31 March 2023, was as follows:

Category
Group Board
Group Executive Committee Member
OpCo Executive Committee
Senior and middle management*
All other employees
Total

Women
4
1
41
156
844
1,046

Men
9
12
101
685
2,160
2,967

Total
13
13
142
841
3,004
4,013

Women (%)
31%
8%
29%
19%
28%
26%

Men (%)
69%
92%
71%
81%
72%
74%

*  Senior management is all general managers and above, excluding the OpCo ExCo, and middle management includes all employees at senior management level

**  This table is intended to meet the broader strategic report requirement under S414C (8)(C) 

Ethnicity table* as at 31 March 2023, was as follows:

Asian/Asian British
Black /African/Caribbean/Black British
White British or other white (including minority-white groups)
Mixed/multiple ethnic groups
Other ethnic group, including Arab
Not specified/prefer not to say

Number of  
Board members
5
3
5
–
–
–

Number of senior 
positions on the 
Board (Chair, SID, 
CEO, CFO)
2
1
1
–
–
–

Percentage  
of the Board
38%
24%
38%
–
–
–

Number in 
executive 
management**
1
1

Percentage in 
executive 
management
8%
8%

–
–
–

–
–
–

*  The data for these tables was collected by asking individuals to anonymously self-report against the categories displayed in the table above as part of the annual Board 

evaluation exercise

**  This is the number of executive managers on the Board

Women in leadership* as at 31 March 2023, was as follows:

Women
Men

Number of  
Board members
4
9

Percentage  
of the Board
31%
69%

Number of senior 
positions on the 
Board (Chair, SID, 
CEO, CFO)
0
4

Number in 
executive 
management**
0
2      

Percentage in 
executive 
management
27%
73%

*   This represention on sex rather than gender identity as defined by the listing rules

**  This is the number of executive managers on the Board

132 Airtel Africa plc Annual Report and Accounts 2023

Training and awareness
1.  An ongoing programme to counter unconscious bias

2.  Using town hall sessions to create awareness and set the right 

tone from the top

3.  All employees completing yearly Code of Conduct training and 

certification covering our commitments on diversity, inclusion and 
anti-discrimination

Monitoring and reporting
1.  A monthly diversity review by our chief HR officer with the HR 

directors of our regional businesses

2.  Quarterly progress reports to our Executive Committee and 
Remuneration and Sustainability Committees before being 
reported to the Board

3. Quarterly progress reports to our management HR Committee

Our ‘Win with’ strategy aims to drive the sustainable, profitable 
growth we need to continue creating value for all our stakeholders. 
To facilitate this, we aim to be an employer of choice with a  
diverse and inclusive working environment and a culture of high 
performance, wellbeing, skills enhancement and coaching.

Our diversity policy 

Purpose
We have a clear and ongoing purpose of transforming lives.

Diversity and inclusion are a part of who we are and how we  
do business – in line with our values of being alive, inclusive  
and respectful.

Policy statement
We recognise that a diverse workforce is key to delivering value to 
our customers. So we work to create an inclusive environment that 
embraces our differences and helps employees work to their true 
potential. Our practices and policies to shape this include global 
mobility, talent acquisition and learning and development. We’re 
particularly focused on developing women in management and 
leadership roles across our business.

Initiatives
1. Finding and using diverse talent pools for all management and 

senior leadership recruitment

2.  Building succession and leadership development plans that 

encourage the promotion of women, such as the ‘Women in Tech’ 
programme, the young technology leaders 2022 training 
programme, Digital Labs and the Airtel Africa Mobility programme

3.  Mentoring programmes

4.  Facilities for expectant and new mothers, such as reserved parking 

and mothers’ rooms

5.  The CEO’s Women in Leadership council

6.  Women’s entrepreneurship programme to increase the 

percentage of self-employed women in sales and distribution roles

Airtel Africa plc Annual Report and Accounts 2023

133

GOVERNANCE REPORT

Our compliance with the UK Corporate Governance Code

1. Board leadership and company purpose 

A. An effective and entrepreneurial board
Our Board is responsible for Airtel Africa’s system of corporate 
governance. As such, directors are committed to developing and 
maintaining high standards of governance that reflect evolving 
good practice.

The Board provides strategic and entrepreneurial leadership within  
a framework of strong governance, effective controls and an open  
and transparent culture. This enables opportunities and risks to be 
assessed and managed appropriately. Our Board also sets our 
strategic aims and risk appetite, makes sure we have the financial  
and human resources in place to meet our objectives, and monitors 
our compliance and performance against our targets. And finally,  
the Board ensures we engage effectively with all our stakeholders  
and considers their views in setting our strategic priorities.

Roles and responsibilities
We have well-documented roles and responsibilities for directors,  
and a clear division of key responsibilities between our chair and  
CEO to help maintain a strong governance framework and the 
effectiveness of our Board. Our clearly defined policies, processes  
and procedures govern all areas of the business. These will continue  
to be reviewed and refined to meet business requirements and 
changing market circumstances.

We re-examine budgets considering business forecasts throughout 
the year to make sure they’re robust enough to reflect the possible 
impact of changing economic conditions and circumstances.  
We conduct regular reviews of actual results and future projections 
compared with the budget and prior year results, as well as with 
various treasury reports. We monitor any disputes that could lead  
to significant litigation or contractual claims at each Board meeting, 
with updates provided by the CEO and CFO as part of their reports  
or tabled by the company secretary.

We have a Board-approved framework of delegated authority to 
identify and monitor individual responsibilities of senior executives.

B. Purpose, values and strategy and alignment with culture
Our purpose is to transform the lives of people across sub-Saharan 
Africa. We do this through products, services and programmes  
that foster financial inclusion, drive digitisation and empower our  
140 million customers and the communities in which they live.  
To continue to serve our vision of enriching the lives of our  
customers, we have a clear business objective: to grow market  
share profitably and create superior enterprise value while delivering 
our sustainability strategy. 

We provide essential services that are unlocking the potential for people 
and economies to grow. The Board sets the strategy for aligning with 
our purpose. Our ‘Win with’ strategy ensures that working to deliver 
our sustainability strategy underpins everything we do. 

Our Board believes that a healthy culture, which drives the right 
behaviours, protects and generates value and helps employees 
engage with our values, will lead to the successful delivery of our 
strategy. It is responsible for defining our values and setting clear 
standards from the top. Our chair leads the way by ensuring our  
Board operates correctly and with a clear culture of its own which  
can be promoted to our wider operations and dealings with all 
stakeholders. Our CEO, with the help of the CFO and his management 
team, is responsible for the culture within our wider operations.  
We’ve continued to build our people capability through:

•  Enhancing our online learning platform for greater access

•  Encouraging skills development through short-term assignments 

and exchanges between operating companies

•  Mentoring

•  Ensuring all employees have mandatory training in compliance 
areas such as our Code of Conduct, anti-bribery and corruption, 
and information security

Simon O’Hara
Group company secretary

Achieving our corporate governance 
and transparency in reporting goals 
is a shared ambition of all the teams 
at Airtel Africa.

As Airtel Africa plc ordinary shares have been 
trading on the main market of the London Stock 
Exchange since 3 July 2019, we apply the 
principles and provisions of the 2018 UK Corporate 
Governance Code (the Code) and explain any 
non-compliance. (See the Code at frc.org.uk.) While 
we have a secondary listing on the Nigerian Stock 
Exchange (NGX), we’re permitted by NGX listings 
requirements to follow the corporate governance 
practices of our primary listing market in London.

The UK Financial Reporting Council (FRC) 
promotes high-quality corporate governance and 
reporting through the Code. All companies with a 
premium listing on the London Stock Exchange 
must either comply in full or explain why and to 
what extent they don’t yet comply. 

Throughout the year ended 31 March 2023, 
we’ve applied the principles and complied with 
the provisions set out in the 2018 UK Corporate 
Governance Code except for in the area:  
Provision 9, requiring that the chair be  
independent on appointment. 

134 Airtel Africa plc Annual Report and Accounts 2023

The Board receives regular reports that allow it to assess our culture to 
ensure this continues to support our strategy and purpose. Our Audit 
and Risk Committee reviewed the culture of compliance and arranged 
a presentation facilitated by Deloitte UK. As a result of this, our chief 
internal auditor was instructed to establish a robust reporting 
framework for assessing and monitoring culture on an ongoing basis 
and to include these findings in the quarterly internal audit report to 
the Audit and Risk Committee, for subsequent sharing with the Board. 
Our Remuneration Committee helps our Board oversee our culture  
by making sure our incentivisation schemes are driving behaviours 
consistent with our purpose, values, strategy and culture; and  
through its focus on diversity and inclusion, people and community 
engagement. The committee tracks performance in these areas and 
reports to the Board as appropriate.  

These reports have led to Board discussions on matters ranging  
from gender balance metrics across the business to how to achieve 
wider workforce engagement. In both instances, the Board 
recommended changes to be able to satisfy itself that policy,  
practices and behaviours throughout the business were aligned  
with our purpose, values and strategy.

Annika Poutiainen is the Board sustainability champion, supported by 
the CEO, CFO and company secretary as fellow committee members. 
She reports to each Board meeting on the work of the Sustainability 
Committee. This committee, which became a full committee of the 
Board at the beginning of the financial year, meets monthly and 
receives occupational health and safety updates at each meeting. 

Our chief HR officer regularly attends Board meetings and all 
Remuneration Committee meetings to provide updates on HR matters 
– including on culture, diversity and inclusion, talent acquisition and 
retention and employee engagement. The chair of the Remuneration 
Committee also includes these matters in his own report to the Board. 

While our leadership establishes our culture and leads by example,  
our clear policies and Code of Conduct ensure that our obligations to 
shareholders and other stakeholders are clearly understood and met, 
as described in more detail on pages 37 and 77.

C. Company performance and risk management
Our CEO manages the Group’s business in line with the strategic plan 
and approved risk appetite and takes responsibility for the operation 
of the internal control framework. Our Audit and Risk Committee 
oversees potential risks and provides the Board with strategic advice 
on current and potential future risk exposures. Our risk management 
framework supports informed risk-taking by our businesses, setting 
out the risks that we’re prepared to be exposed to and the risks that 
we want to avoid.

More information on risk management can be found on page 90 and on 
page 222, note 32

D. Stakeholder engagement
Our Board members are increasingly taking a more active role in 
engaging with shareholders and wider stakeholders and addressing 
their concerns. This is in keeping with our sustainability strategy, which 
addresses stakeholder concerns as advised by the Global Reporting 
Initiative (GRI), and the ongoing development of our remuneration 
policy. Our director induction process includes directors’ duties under 
section 172 of the Companies Act 2006.

The Board regularly receives feedback on shareholder sentiment  
and sell-side analysts’ views of our business and the wider industry. 
Our investor relations team and management have frequent contact 
with the 12 active equity research analysts who follow Airtel Africa.

Our culture

u

O

r   p u r p o s e   is to transform lives
i s   t o   e n r ich the lives of our customers

r   v i s i o n  

O u

We have
a growth 
mindset and a 
collaborative 
way of working

A clear 
Business 
Strategy

We are a high 
performance 
culture

We are 
transforming
to a digital 
environment

r people

u
O

We value 
diversity and 
inclusion and the 
value it brings to 
our business

A clear 
Sustainability 
Strategy

O

u

r

s

t

r

a

t

e

g

y

Our
culture

A clear 
purpose
and vision

Clear 
objectives

U

n

d

Alive

e

r

p

i

n

n

e

Our val u e s

Inclusive

d b

y a strong governance f r a m e w o r

n

k   a

Respectful

d  c o d e of conduct

Airtel Africa plc Annual Report and Accounts 2023

135

 
GOVERNANCE REPORT

Our compliance with the UK Corporate Governance Code continued

 Our Board discusses the impact of all major decisions on our 
workforce before drawing its conclusion. We also consider stakeholder 
impact in relation to material acquisitions and strategic expansion. 
While we’re working to better embed stakeholder considerations in 
Board decision-making, we do factor the needs and concerns of our 
stakeholders into Board discussions and decisions in accordance with 
section 172 of the Companies Act 2006 (see statement on page 77).

Sunil Bharti Mittal is our designated Board director for employee 
engagement, given his regular travel to our operating companies.

We continue to seek to identify and facilitate mechanisms for more 
effective and meaningful dialogue with our people. 

The Board is aware that Sunil Bharti Mittal did not meet the 
independence criteria of the Code when he was appointed due to his 
interests in the company. Considering his extensive involvement with 
the Bharti Airtel Group over many years and his major contribution to 
Airtel Africa’s growth, the Board unanimously agrees that his continued 
involvement is crucially important to our ongoing success. We have a 
number of safeguards in place to ensure robust corporate governance 
during his tenure as chair, including Andrew Green in position as a 
strong senior independent director.

The Board believes Sunil Bharti Mittal continues to effectively oversee 
our leadership and maintain a balanced shareholder agenda.

E. Workforce policies and practices
We expect all businesses and employees to work with the highest 
standards of integrity and conduct at all times. Our Code of Conduct, 
which can be found on our website, sets out our expectations in  
detail. We also have policies focused on anti-bribery and corruption, 
whistleblowing and data protection (GDPR) setting out the ethical 
framework that all companies and employees are expected to follow. 
Each year, our employees receive up-to-date training on legislative and 
regulatory matters.

Our management processes and divisions of responsibility are detailed 
in the following documents, which can be seen on our website:

•  Schedule of matters reserved for Board decisions, including profit 

expectations and dividend policy

•  Terms of reference for Audit and Risk, Nominations, Sustainability 

and Remuneration Committees

•  Policies covering operational, compliance, corporate responsibility 
and stakeholder matters, including ones related to the Bribery Act 
2010 and anti-corruption – these are updated as necessary in line 
with developments in corporate governance and legislation

•  Our Articles of Association

Our policies are reported on to the Board and Audit and Risk 
Committee by our head of internal audit and risk assurance, chief 
compliance officer or Group company secretary.

A description of our whistleblowing procedures is set out on page 125.

2. Division of responsibilities 

F. Role of the chair
The roles and responsibilities of the chair and CEO have been clearly 
defined, set out in writing and signed by Sunil Bharti Mittal and 
Olusegun Ogunsanya.

The chair leads our Board and is responsible for its overall 
effectiveness in directing the company.

Our chair and the senior independent director hold separate meetings 
at least once a year with non-executive directors without the CEO 
present. Each did this once during the 2022/23 reporting period.  
Led by the senior independent director, the non-executive directors 
also meet at least once during the year without the chair to appraise 
his performance. The chair also meets formally with independent 
non-executive directors without our CEO or other non-executive 
directors present. Through these meetings, the chair ensures we 
maintain a fair and open culture where all Board members can make 
a strong contribution.

G. Composition of the Board and division 
of responsibilities
Our Board consists of 13 directors: non-executive chair Sunil Bharti 
Mittal, who is not independent, CEO Segun Ogunsanya, CFO Jaideep 
Paul, seven independent non-executive directors and three non-
executive directors. Andrew Green, CBE, is the senior independent 
director and Simon O’Hara is our Group company secretary. For more 
on our Board composition, see pages 102-105.

The Board has an established framework of delegated financial, 
commercial and operational authorities which define the scope and 
powers of the CEO and of operational management.

For more on our Board and executive roles, see pages 102-107

H. Role of non-executive directors
Our independent non-executive directors offer advice and guidance to 
the CEO and CFO, drawing on their wide experience in business and 
diverse backgrounds. They also provide constructive challenge and 
hold management to account – monitoring the overall direction and 
strategy of the company, scrutinising the performance of the CEO  
and CFO, and ensuring the integrity of the financial information made 
available to the Board and our shareholders. They play an important 
part in general succession planning for the Board and other executive 
and senior management positions.

The senior independent director and the independent directors also 
play a critical role in fulfilling the requirements of the separation 
governance framework and ensuring Airtel Africa’s independence.

Following their appointment, each of our non-executive directors 
(both independent and non-independent) received an induction that 
focused on the culture, operational structure and key challenges of 
Airtel Africa.

I. Board processes and role of the company secretary
We have a range of processes in place to make sure our Board is  
fully informed in a timely manner to be able to perform its duties. 
Directors receive papers before each Board and committee meeting. 
This allows them to prepare for meetings and to send in their views if 
unable to attend.

The CEO sends updates to members on important issues between 
meetings. Members also receive a monthly report on key financial and 
management information, as well as regular updates on shareholder 
issues and analysts’ notes. This information is distributed through a 
secure online portal.

All directors have direct access to the advice and services of the  
Group company secretary. And non-executive directors can take 
independent legal advice at our expense when necessary to fulfil  
their duties to the company.

136 Airtel Africa plc Annual Report and Accounts 2023

We take time at the end of each Board meeting to review our Board 
and committee processes and to build on actions introduced as a 
result of the annual evaluation exercise. Coordinated by the Group 
company secretary and led by the chair, we consider feedback from 
Board members to improve our efficiency.

3. Composition, succession  
and evaluation 

J. Board appointments 
As part of our 2022/23 Board evaluation, we reaffirmed that each of 
our independent non-executive directors is independent in character 
and that there are no relationships which could affect their judgement.

The main objective of our Nominations Committee is to make sure  
we have the best possible leadership team by overseeing a formal  
and rigorous and transparent process for appointing and removing 
directors to or from the Board, our committees and other senior roles. 
The committee also works to improve diversity and develop our 
succession-planning processes. During the reporting period, no  
new directors were appointed to the Board.

For more on our Nominations Committee’s activities and processes,  
see pages 128-133

K. Skills, experience and knowledge of the Board and 
its committees
We have an engaged and diverse Board who reflect the cultural and 
ethnic diversity of the countries in which we operate. Our Board 
members bring a range of practical experience and deep expertise to 
our business – and at least half of our directors, excluding the chair,  
are independent non-executive directors, in line with the Code’s 
recommendations. 

The Board considers that each director brings relevant and 
complementary skills, experience and background to the Board,  
details of which are set out in the biographies on pages 102-105.

L. Board evaluation
As part of good governance, it’s important to make sure our Board as 
a whole, its committees and each director is operating and performing 
effectively. The Code requires an externally facilitated evaluation at 
least every three years. We have chosen to do this in each of the  
three previous years since listing to enable us to plan effectively for  
the future. This year we have undertaken an anonymised internally 
facilitated evaluation under the direction of the company secretary.

See page 116 for details

4. Audit, risk and internal control 

N. Fair, balanced and understandable assessment
Pages 17-19, 24-25, 26-37, 90-97 of the strategic report set out our 
performance, business model and strategy, as well as the risks and 
uncertainties relating to the company’s future prospects. When taken 
as a whole, the directors consider this Annual Report is fair, balanced 
and understandable and provides information necessary for 
shareholders to assess our performance, business model and strategy.

For more on the Audit and Risk Committee’s assessment of fair, balanced 
and reasonable see page 122

O. Risk management, internal control and determining 
principal risks
As highlighted in the strategy and risk sections of the strategic report, 
risk management is inherent to our management thinking and 
business planning processes. The Board has overall responsibility  
for establishing and maintaining our risk management and internal 
control systems. Our Audit and Risk Committee supports the Board  
in reviewing the effectiveness of our internal controls, including 
financial, operational and compliance, and risk management systems. 

For more on the activities and processes of this committee,  
see pages 117-127

5. Remuneration 

P. Remuneration policies and practices
Our proposed policy is intended to attract, motivate and retain 
high-calibre directors, to promote the long-term success of Airtel 
Africa, and to be in line with best practice and the interests of our 
stakeholders. There are two key principles of our remuneration policy. 
One, the structure of remuneration packages and the design of 
performance-based schemes, should be aligned with stakeholders’ 
interests and support our business strategy and objectives. And two, 
the performance-based element of remuneration should be 
appropriately balanced between the achievement of short-term 
objectives and longer-term objectives.

Our current Remuneration Policy was originally introduced at the 2020 
AGM. It was designed to be appropriate for a newly listed company  
in the UK while taking account of our very specific circumstances: 
being listed on the LSE with a secondary listing on the Nigerian Stock 
Exchange and operating in 14 countries in Africa. 

In 2022, changes were made to the remuneration policy to incorporate 
best practice features and reflect the appointment of a new CEO and 
CFO in line with current good practice. The committee decided to 
adapt the policy in two areas: requiring one-third of any bonus paid to 
executive directors to be deferred (rather than any bonus of more than 
100% of salary) and introducing a two-year post-employment holding 
period. No changes were made to policy maximum pay levels. These 
changes were supported by shareholders at the 2022 AGM.

M. Independence and effectiveness of internal and 
external audit
Each year, our Audit and Risk Committee identifies the key risks to  
be reviewed and assessed by Internal Audit as part of its programme 
of work to enhance our control environment; and satisfies itself as  
to the policies and procedures that ensure the independence and 
effectiveness of internal and external audit functions and satisfies  
on the integrity of financial and narrative statements. 

During 2022/23, Deloitte UK performed an external statutory audit of 
year ended 31 March 2023, and a half-yearly review. See page 126 for 
a discussion of their independence and effectiveness.

Provision 41: engagement with the workforce
Airtel engages with employees on a number of issues, including 
remuneration, in a variety of ways. For example, the designated 
non-executive director for employee engagement holds regular 
meetings with employees when he visits sites throughout the year, 
and Board members when they visit markets during any year hold 
engagement sessions with the workforce. Through these meetings 
and engagement, our board members inform employees on executive 
remuneration and receive feedback. This engagement approach is 
kept under review as we continually seek to improve the Board’s 
dialogue with employees.

For more on the activities and processes of our Audit and Risk Committee, 
see pages 117-127

The topic of engaging with our people forms part of the chief HR 
officer’s report to each Board meeting.

Airtel Africa plc Annual Report and Accounts 2023

137

GOVERNANCE REPORT

Our compliance with the UK Corporate Governance Code continued

Copies of our Annual Report detailing the executive directors’ 
remuneration are widely shared and available for employees to see 
on our website.

During our annual strategy meeting and Q3’23 Board and Committee 
meetings in Dubai, UAE, the Board met both formally and informally 
with our wider management team and other colleagues when 
questions were asked. A similar opportunity is offered to employees 
attending the Q&A session following each quarterly Group-wide town 
hall meeting. The Board is satisfied that we’re compliant with Provision 41.

See page 137 for details

Q. Procedure for developing remuneration policy
The committee regularly reviews our policy to ensure that it operates 
as intended, is in line with best practice and is aligned to our evolving 
business strategy. The committee has decided to put the policy to a 
shareholder vote at the AGM later this year. The policy differs from the 
previous shareholder-approved policy in these key areas: 

•  A reduction in the CFO’s maximum annual bonus opportunity

•  An increase in the LTIP opportunity allowable to provide headroom 

for larger award sizes over the next three years if Airtel Africa 
continues to deliver high levels of growth

•  A cap on RSU opportunity of 50% of base salary

•  The introduction of a facility for one-off awards linked to key 

strategic initiatives 

R. Exercising independent judgement
In the year ended 31 March 2023, Alvarez & Marsal provided 
remuneration advice and benchmarking data, and Clifford Chance 
provided legal advice in relation to share plan matters and 
remuneration advice to our Remuneration Committee. 

The committee uses its discretion, within the maximum policy limits, 
to consider the target bonus taking account of market development 
opportunities, specific events and evolving roles. While the committee 
has the discretion to change the metrics and weighting for the bonus 
plan from year to year, we normally consult with major shareholders 
before making any significant changes.

See our remuneration report on pages 145-163 for more detail

LR 9.8.6R Climate-related financial disclosures
For our TCFD disclosure pursuant to the Financial Conduct Authority’s 
LR9.8.6R (8) requirement, see page 56.

138 Airtel Africa plc Annual Report and Accounts 2023

Directors’ report

About this report
The directors of Airtel Africa present this report 
together with the audited consolidated financial 
statements for the year ended 31 March 2023.

This report has been prepared in accordance with the 
requirements outlined in the Large and Medium-sized 
Companies and Groups (Accounts and Reports) Regulations 
2008. It forms part of our management report as required 
under Disclosure Guidance and Transparency Rule (DTR) 4. 
Certain information that fulfils the requirements of the directors’ 
report can be found elsewhere in this document and is referred 
to below. This information is incorporated into this directors’ 
report by reference.

The directors’ report comprises pages 102-138 and 145-163  
of the governance report and this report on pages 139-143. 
Other relevant information which is incorporated by reference 
can be found in the strategic report:

•  Financial performance on pages 86-89

•  Business environment on pages 20-21

•  Outlook and financial management strategies, including 

important events affecting the company since the year end 
(with subsidiary undertakings included in the consolidated 
statements) on pages 1-99 and on page 230, note 34

•  The principal risks and risk management framework on 

pages 93-97

•  Our engagement with suppliers, customers and others

Other relevant information (required by Listing Rule 9.8.4 R is 
incorporated by reference to the directors’ report and appears in 
the Annual Report as follows:

Information

Details of our long-term share plans

Details of where a shareholder has agreed to waive 
future dividends:  
The ongoing waiver of our EBT and dividends payable 
on shares held in trust for use under our employee 
share plans

Relationship agreement

Climate-related financial disclosures (LR 9.8 6R)

Page

151

140

141

56

This section contains the remaining matters not covered 
elsewhere on which the directors are required to report 
each year.

Profit and dividends 
Statutory profit for Airtel Africa after tax for 2022/23 was $750m 
(2021/22: $755m), and for the company the profit after tax for 
2022/23 was $229m (2021/22: loss after tax was $7m). Details of  
our dividend distribution during the year are set out on page 215,  
note 27.1 to the consolidated financial statements.

Subject to the approval of our shareholders, the directors have 
recommended a final dividend for the financial year ended 31 March 
2023 of 3.27 cents per ordinary share, which will be paid out of 
distributable reserves. You can find more about the dividend, including 
key dates, on our website at www.airtel.africa. On 30 October 2022, 
the Board declared an interim dividend of 2.18 cents per ordinary 
share. This was paid on 9 December 2022 to shareholders who were 
on the UK and Nigerian share registers on 11 November 2022.

Directors
The names of our current directors, along with their biographical 
details, are set out on pages 102-105 and are incorporated into this 
report by reference. Directors serving during the year are listed on 
page 115.

Details of directors’ interests in our share capital are in our 
remuneration report on page 158.

Our Articles of Association govern the appointment, removal and 
replacement of our directors and explain the powers given to them.

Avoiding conflicts of interest
The Board regularly reviews each director’s interests outside Airtel 
Africa and considers how the chair ensures he is applying objective 
judgement in his role, as required by the UK Corporate Governance 
Code. To help directors avoid conflicts (or possible conflicts) of  
interest, the Board must first give clearance to any potential conflicts, 
including directorships or other interests in outside companies  
and organisations. This is recorded in a statutory register kept for  
this purpose.

If a director considers they are, or might be, interested in any contract 
or arrangement in which the company is or may be involved, they must 
give notice to the Board in line with the Companies Act 2006 and our 
Articles of Association. In this instance, unless allowed by the articles, 
the director cannot take part in any discussions or decisions about the 
contract or arrangement.

Articles of Association
The Articles of Association can be amended in line with the 
Companies Act 2006 through a special shareholder resolution.  
The information below sets out the provisions in the Articles of 
Association in place at the date of this report.

Airtel Africa plc Annual Report and Accounts 2023

139

GOVERNANCE REPORT

Directors’ report continued

Share capital and control
We have two classes of shares:

1.   Ordinary shares of $0.50 – each carries the right to one vote  
at our general meetings and other rights and obligations as set  
out below.

2.  Deferred shares – these carry no voting rights.

Following the conclusion of our AGM, Airtel Africa intends to apply its 
authority to purchase all deferred shares from their holders before 
proceeding to cancel the shares.

Details of our share capital movement during the year are set out in the 
consolidated statement of changes in equity on page 176.

Rights of members
There are no restrictions on the size of a holding, the exercise of voting 
rights, or the transfer of shares. The directors are not aware of any 
agreements between shareholders that might restrict the transfer  
of shares or voting rights.

Share plans and rights under the 
employee share scheme
We operate an Employee Benefit Trust (EBT) for some employee share 
plans. The trustees of the EBT have all rights attached to Airtel Africa 
shares unless specifically restricted in the plan’s governing document. 
Under these plans, we can satisfy entitlements by acquiring existing 
shares or issuing new shares. Existing shares are held in the trust.  
The trustee purchases shares in the open market as required to enable 
us to issue shares to satisfy awards that vest. The trustee does not 
register votes in respect of these shares at our AGMs and has waived 
the right to receive any dividends. At 31 March 2023, the EBT held 
7,326,058 ordinary Airtel Africa shares. During the year, the EBT 
transferred 3,933,952 shares to satisfy the vesting of awards under 
our share-based incentive plans. 

Purchase of own shares
The articles do not prevent Airtel Africa from purchasing its own 
shares. No one person has any rights of control over our share capital 
and all issued shares are fully paid.

Major shareholders
Major shareholders have the same voting rights as other shareholders. We publish information given to us by substantial shareholders through 
the regulatory information service and on our website www.airtel.africa, in line with the FCA’s Disclosure Guidance and Transparency Rules.  
At 31 March 2023, we had been notified, in keeping with Rule 5, of the following holdings of ordinary share voting rights2:

Shareholder

Airtel Africa Mauritius Limited

Indian Continent Investment Limited

Singapore Telecom International Pte Ltd

Warburg Pincus LLC

Qatar Holding LLC

Bharti Global Limited

1  % interest in voting rights attaching to issued shares. 

Number of voting rights

2,105,108,805

% of capital1

56.01

292,424,330

148,093,705

145,212,068

134,726,964

127,147,531

7.78

3.94

3.86

3.58

3.38

2  The company has not received any notifications in accordance with DTR5 from 1 April 2023 to the date of this Annual Report.

Significant agreements 
(change of control)
Airtel Africa’s borrowing and bank facilities contain the usual 
provisions which could potentially lead to prepayment and 
cancellation by the other party if there’s a change of company  
control. There are no other significant contracts or agreements that 
would take effect, change or come to an end on a change of control 
following a takeover bid. All our share plans contain provisions for  
a change of control as summarised in the directors’ remuneration 
report on page 153.

We do not have agreements with any director or employee that  
would compensate for loss of office or employment resulting from  
a takeover bid.

Airtel Mobile Commerce BV (AMC BV)
AMC BV, a wholly owned subsidiary of Airtel Africa, is currently the 
holding company for several of Airtel Africa’s mobile money operations. 
It is intended to own and operate the mobile money businesses across 
all of Airtel Africa’s 14 operating countries once the inclusion of the 
remaining mobile money operations under AMC BV is completed. 

Airtel Africa plc has sold minority equity stakes in AMC BV to  
four investors.

140 Airtel Africa plc Annual Report and Accounts 2023

Airtel Money Investments at a glance

1

2

3

4

5

1st Investment 
Agreement 
signed with  
The Rise Fund 
II Aurora SARL 
on 17 March 
2021  
($200m)

2nd Investment 
Agreement 
signed with 
Mastercard 
Asia/Pacific 
Pte Ltd on 
31 March 2021 
($100m)

3rd Investment 
Agreement 
signed with 
Qatar 
Holdings LLC 
on 30 July 
2021  
($200m)

1st Completion 
conditions 
precedent met on 
30 July 2021

1st Completion 
conditions 
precedent met on 
30 July 2021

1st Completion 
conditions 
precedent met on 
19 August 2021

2nd Completion 
conditions 
precedent met 
in November 
2021

4th Invesment 
Agreement 
signed with 
Chimetec 
Holdings LLC 
on 
15 December 
2021  
($50m)

Airtel Africa aims to explore the potential listing of the mobile money 
business within four years of the announcement to do so made in 
March 2021. Under the terms of the transaction with the four minority 
stakeholders, the minority investors have the option to sell their shares 
in AMC BV to Airtel Africa or its affiliates in very limited circumstances: 
if there’s no Initial Public Offering of shares in AMC BV within four years 
of first close, or if there are changes of control without prior approval. 
This sale would be made to provide liquidity to the minority investors 
and would be at fair market value, determined by a mutually agreed 
merchant bank using an agreed internationally accepted valuation 
methodology. The option is subject to a minimum price equal to the 
consideration paid by the investors for their investment (less the value 
of all distributions and any proceeds of sale of the shares, and with no 
time value of money or minimum built in) and a maximum number of 
shares in AMC BV.

Ownership of Airtel Mobile Commerce BV

Airtel Africa plc
(United Kingdom)

Bharti Airtel International (Netherlands) B.V.
(The Netherlands)

Airtel Mobile Commerce B.V.
(The Netherlands)

The Rise Fund II Aurora, 
SARL

Mastercard Asia/
Pacific PTE LTD

Qatar Holding LLC

Chimetec Holdings LLC

This represents desired shareholding structure on the basis that all restructuring 
is completed successfully by final closing date. 

However, actual shareholding may differ on account of closing adjustments and 
completion of ongoing restructuring activities

Relationship agreement
In accordance with the Listing Rules, Airtel Africa entered into a 
relationship agreement with Bharti Airtel, Airtel Africa Mauritius  
Limited (AAML), our majority shareholder and an indirect subsidiary of 
Bharti Airtel, and Bharti Telecom on 17 June 2019. This agreement 
regulates the ongoing relationship and ensures that transactions  
and arrangements between parties are conducted at arm’s length  
and on normal commercial terms. It also contains the independence 
undertakings and provisions required by the Listing Rules. During the 
financial year, Airtel Africa has complied with the terms and provisions 
of the relationship agreement.

Board and meeting participation
As long as Bharti Airtel and/or AAML are a controlling shareholder, 
Board meetings and certain committee meetings must include a 
non-executive director nominated by Bharti and/or AAML (subject to 
certain exemptions) to be valid (quorate). Each Board and committee 
meeting must include three directors including two independent 
directors to be valid.

As long as Bharti Airtel and/or AAML and their associates hold (directly 
or indirectly) ordinary shares in Airtel Africa, they are entitled to appoint 
non-executive directors to the Board as follows:

•  One non-executive director for 10% or more interest in the  

ordinary shares

•  Two non-executive directors for 15% or more interest in the  

ordinary shares

For every 10% or more interest (directly or indirectly) in the ordinary 
shares above 15% in aggregate, Bharti Airtel and/or AAML can 
nominate one additional non-executive director to the Board, up to  
a maximum of four directors. Independent non-executive directors 
must form the majority of the Board.

Similarly, as long as Bharti Airtel and/or AAML and Bharti Telecom and 
their associates have a 10% or more interest in Airtel Africa ordinary 
shares, each can appoint one observer (who must be a director) to 
attend meetings of the Audit and Risk Committee and Remuneration 
Committee. This observer can attend and speak at meetings but does 
not count towards quorum or have a right to vote. As such, Akhil Gupta 
attends the Audit and Risk Committee meetings, and Shravin Bharti 
Mittal attends the Remuneration Committee meetings.

Airtel Africa plc Annual Report and Accounts 2023

141

Directors’ indemnities
We have agreed to indemnify directors for certain losses and  
liabilities in connection with their duties, powers and office. Qualifying 
third-party indemnity provisions (as defined by section 234 of the 
Companies Act 2006) were in force during the financial year ended  
31 March 2023. We also hold liability insurance covering our directors 
for any legal action against them. We took legal advice on this subject.

Branch and representative offices
Airtel Africa Services (UK) Limited has an office in Dubai, UAE.  
We were issued a commercial licence in Dubai on 30 September 2021 
with number 99099.

Bharti Airtel International (Netherlands) B.V. has a branch office in 
Nairobi, Kenya. It was issued a certificate of compliance on 7 October 
2010 with number CF/2010/33117.

Anti-bribery and anti-corruption
In line with the Bribery Act 2010, we have written policies on avoiding 
and not tolerating bribery or corruption. These apply across all our 
businesses and can be found on our website. All employees are  
trained in anti-bribery and anti-corruption to help mitigate the risk  
of reputational damage, financial penalties and possible exclusion  
from certain approved partnerships.

Political donations
In line with our policy, we have not made any donations to political 
parties during the year.

At our next AGM, our directors will again be asking for the authority  
to make political donations of no more than £25,000 in total. This is  
to strengthen our corporate governance by making sure that neither 
Airtel Africa nor our subsidiaries inadvertently breach the wide 
definitions in Part 14 of the Companies Act.

Employing people with disabilities
It is our policy that people with disabilities should be fairly considered 
for any job vacancy.

We are committed, wherever possible, to making sure people with 
disabilities are supported and encouraged to apply for employment 
and able to work successfully at Airtel Africa.

Important events since the end of the 
financial year
Details of important events affecting the Group which have occurred 
since the end of the financial year are set out in the strategic report 
and on page 235, note 36 to the consolidated financial statements. 

GOVERNANCE REPORT

Directors’ report continued

Other provisions
The agreement provides that Airtel Africa will not make any market 
purchases that would cause Bharti or Bharti Telecom to have to  
make a mandatory offer under Rule 9 of the Takeover Code, unless 
Airtel Africa has the necessary consents and waivers to prevent a 
mandatory offer obligation.

Amendments can only be made to this relationship agreement in 
writing and with the recommendation of a majority of the independent 
directors. The relationship agreement will come to an end upon the 
earlier of:

•  Ordinary shares of Airtel Africa no longer being listed on the 

premium listing segment and traded on the London Stock Exchange 
(LSE)

•  Bharti Airtel, AAML and Bharti Telecom, together with their 
associates, ceasing to be interested (directly or indirectly in 
aggregate) in at least 10% of issued ordinary shares

The relationship agreement will terminate upon the shares ceasing to 
be listed on the LSE’s main market or the principal shareholders and 
their associates ceasing to hold at least 10% of the issued shares.

We believe that the terms of this relationship agreement enable Airtel 
Africa to carry out its business independently of Bharti Airtel, AAML 
and Bharti Telecom.

Services agreement
Bharti Airtel provides services to Airtel Africa and its subsidiaries 
including Bharti Airtel International (Netherlands) B.V. (BAIN) under  
a services agreement.

Provision of information
To provide services to Airtel Africa under the services agreement, 
Bharti Airtel will have access to information related to the Airtel Africa 
Group which may include sensitive or confidential information. Bharti 
Airtel will ensure its affiliates comply with the terms of the information 
flow protocol to the extent that it is legally able to do so. Airtel Africa 
will provide Bharti Airtel with service-related information necessary  
for it to provide services under the agreement.

Future developments
The strategic report contains details of likely future developments 
within Airtel Africa.

Group policy compliance
Each Group policy is owned by a member of the Executive Committee 
to ensure clear accountability and the authority to make sure the 
associated business risk is adequately managed. The senior leadership 
team member responsible for each Group function has primary 
accountability for ensuring compliance with all Group policies by all our 
markets and entities. Our Group compliance team supports the policy 
owners and local markets in implementing policies and monitoring 
compliance. All of the key Group policies have been consolidated  
into our Code of Conduct which applies to all employees and those 
who work for or on behalf of Airtel Africa. It sets out the standards  
of behaviour expected in relation to areas such as insider dealing, 
bribery, and raising concerns through our whistleblowing process.

142 Airtel Africa plc Annual Report and Accounts 2023

Our auditor
Deloitte LLP have confirmed their willingness to continue as our 
auditor. Following our Audit and Risk Committee’s review of their 
effectiveness (described on page 126), we’ll propose at our AGM that 
we reappoint Deloitte.

Our policy is that our auditor will not carry out non-audit services, 
except where appropriate and in line with our policy for doing such 
work. Our Audit and Risk Committee also considers the ethical and 
auditing professional standards related to non-audit services by our 
external auditor. Deloitte provided limited non-audit services during  
the year in line with our policy as described in the Audit and Risk 
Committee report – see page 127.

As at the date of this report, so far as each director is aware, there’s  
no relevant audit information of which our auditor is unaware. Each 
director confirms that they’ve taken all appropriate steps to make 
themselves aware of relevant audit information and to make sure our 
auditor is aware of that information. This confirmation is given and 
should be interpreted in accordance with the provisions of section 418 
of the Companies Act 2006.

Audit and Risk Committee 
recommendations and statements 
of compliance
The committee has completed its review of the effectiveness of 
internal controls, including risk management, during the year and up to 
the date of this Annual Report. The review covered all material controls 
including financial, operating and compliance. As such, we can provide 
assurance to the Board under the 2018 UK Corporate Governance 
Code. This is covered in more detail in the Audit and Risk Committee 
report – see pages 117-127.

Airtel Africa has complied throughout the reporting period with the 
provisions of the Statutory Audit Services for Large Companies Market 
Investigation (Mandatory Use of Competitive Tender Processes and 
Audit Committee Responsibilities) order 2014.

Annual general meeting (AGM)
Our AGM will be live streamed on Tuesday 4 July 2023 at 11am BST 
from 53/54 Grosvenor Street, London W1K 3HU. Details of the 
business to be transacted at the AGM are included in our 2023  
notice of the AGM available on our website at www.airtel.africa.

In line with recent practice and good governance, we’ll conduct all 
voting on resolutions at this year’s AGM by poll. The Board believes 
that this way of voting gives as many shareholders as possible the 
opportunity to have their votes counted.

This directors’ report has been approved by the Board and is signed  
on its behalf by:

Simon O’Hara 
Group company secretary 

10 May 2023

Airtel Africa plc Annual Report and Accounts 2023

143

Responsibility statement 
We confirm that to the best of our knowledge:

•  The financial statements, prepared in accordance with the 
relevant financial reporting framework, give a true and fair 
view of the assets, liabilities, financial position and profit or 
loss of the company and the undertakings included in the 
consolidation taken as a whole.

•  The strategic report includes a fair review of the development 

and performance of the business and the position of the 
company and the undertakings included in the consolidation 
taken as a whole, together with a description of the principal 
risks and uncertainties that they face.

•  The Annual Report and financial statements, taken as a 

whole, are fair, balanced and understandable and provide  
the information necessary for shareholders to assess the 
company’s position and performance, business model  
and strategy.

This responsibility statement was approved by the Board of 
directors on 10 May 2023 and is signed on its behalf by:

Olusegun Ogunsanya
Chief executive officer

10 May 2023

GOVERNANCE REPORT

Directors’ responsibilities statement

The directors are responsible for preparing the Annual Report 
and the financial statements in accordance with applicable law 
and regulations.

Company law requires the directors to prepare financial statements  
for each financial year. Under that law, the directors are required to 
prepare our financial statements in accordance with UK adopted 
international accounting standards in line with the requirements of  
the Companies Act 2006. We have elected to prepare the company’s 
financial statements in accordance with UK Generally Accepted 
Accounting Practice (GAAP), including FRS 101 Reduced Disclosure 
Framework. Under company law, the directors must not approve the 
accounts unless satisfied that they give a true and fair view of the state 
of affairs of our company and of our profit or loss for that period. 

In preparing our company’s financial statements, the directors are 
required to:

•  Select suitable accounting policies and then apply them consistently

•  Make judgments and accounting estimates that are reasonable  

and prudent

•  State whether applicable UK Accounting Standards have been 

followed, subject to any material departures disclosed and explained 
in the financial statements

•  Prepare the financial statements on the going concern basis  

unless it is inappropriate to presume that Airtel Africa will continue  
in business

In preparing the Group financial statements, International Accounting 
Standard 1 requires that directors:

•  Properly select and apply accounting policies

•  Present information, including accounting policies, in a way that 
provides relevant, reliable, comparable and understandable 
information

•  Provide additional disclosures when the specific requirements in 

IFRSs do not enable readers to understand the impact of particular 
transactions, other events and conditions on our financial position 
and financial performance

•  Make an assessment of our ability to continue as a going concern

The directors are responsible for keeping adequate accounting 
records that show and explain the company’s transactions and 
disclose with reasonable accuracy at any time our financial position. 
These records must also enable them to ensure that the financial 
statements comply with the Companies Act 2006. Directors are also 
responsible for safeguarding the assets of the company and for taking 
reasonable steps to prevent and detect fraud and other irregularities.

The directors are responsible for the maintenance and integrity of  
the corporate and financial information included on our website.  
UK legislation governing the preparation and dissemination of  
financial statements may differ from legislation in other jurisdictions.

144 Airtel Africa plc Annual Report and Accounts 2023

Directors’ remuneration report

Doug Baillie 
Chair, Remuneration Committee

This report sets out the remuneration policy for our 
directors, what they’ve been paid in the year and 
how this is linked to the performance achieved. 

There are three sections to the report: 

Part 1

An introduction from the committee chair – this 
explains our approach to remuneration, summarises 
the key decisions made by the committee during 
the year (also part of the annual remuneration 
report), and gives an overview of our 2022/23 
approach and policy. 

Part 2

The directors’ remuneration policy – this sets out 
the proposed remuneration policy for our CEO,  
CFO, chair and non-executive directors, which will 
be submitted for shareholder approval at the 2023 
AGM and will remain in force until the 2026 AGM 
at the latest. 

Part 3

Our annual report on remuneration – this sets out 
in detail how we applied our current remuneration 
policy in 2022/23, the remuneration received by 
directors for the year and how the policy will be 
applied in 2023/24. This report will be put to an 
advisory shareholder vote at the AGM.

All amounts in this report are in US dollars ($), unless stated 
otherwise.

Chair’s introduction 
I’m pleased to present the Remuneration Committee’s report for 
2022/23.

Performance outcomes for the year
To recap on the performance as described in the strategic report, this 
year Airtel Africa delivered a strong performance, with double-digit 
revenue, underlying EBITDA and operating free cash flow growth. 
Airtel Africa has delivered on growth opportunities despite 
macroeconomic volatilities, with the customer base growing to  
140m customers.

Annual bonuses for 2022/23 were based on a scorecard of measures: 
net revenue (35%), EBITDA (35%), operating free cash flow (10%)  
and ESG and Governance objectives (20%). Given the Group’s strong 
performance with 18.3% growth in net revenue on a constant 
currency basis, 17.3% growth in underlying EBITDA and 18.6% growth 
in operating free cash flow, the targets for all of the financial objectives 
were exceeded. Both of our executive directors in the year also had 
role-specific personal objectives for the year – see page 156 for details. 
As a result, bonuses of 74.45% of maximum were awarded to our CEO 
and our CFO. One-third of the bonuses will be deferred into shares for 
two years. 

Our CFO was granted an award in 2020 which vested subject to 
performance up to 31 March 2023. This award vested at 100%. 
See page 157 for details.

Considering formulaic outcomes
Our committee reviewed the formulaic outcomes against the bonus 
and LTIP targets and decided that these were a fair reflection of the 
overall performance achieved for shareholders. We confirm that in 
assessing performance against the targets, no discretion was applied 
to the outcome and that the policy operated as intended.

Review of the policy in 2022/23
Last year, we made minor amendments to the policy before its expiry 
in order to incorporate best practice features. However, we did not 
conduct a full review of the policy at that time.

The current policy provides for base salary, benefits, pension, annual 
bonus and long-term incentive awards (LTIP) and allows long-term 
incentive awards to be delivered in a mix of performance shares (PSP) 
and restricted shares (RSU) with a performance underpin. It includes 
best practice features such as bonus deferral, post-vesting holding 
periods, in-employment and post-employment shareholder 
requirements, and malus and clawback.

This policy received strong support from our shareholders, having 
received 94.98% of votes in support of its adoption at the 2023 AGM. 
Now, in line with our normal review schedule, we have reviewed the 
policy to ensure it continues to support our strategic goals for the next 
three years.

Since the IPO, our remuneration policies have provided headroom to 
allow incentive levels to increase in line with the achievement of our 
ambitious growth plans. In accordance with this approach, the policy 
maximum has been set above the intended grant level. Since the IPO 
actual incentive opportunities have been below the maximum levels 
and have not increased in the last three years even though Airtel Africa 
has grown and even exceeded its growth targets.

Airtel Africa plc Annual Report and Accounts 2023

145

GOVERNANCE REPORT

Directors’ remuneration report continued

Airtel’s strong growth since IPO has now resulted in the policy 
maximum LTIP level falling behind market median for a company 
of Airtel’s size. Moreover, the current policy maximum will be a 
constraining factor in delivering remuneration at market levels as 
Airtel continues to grow. 

As a result, we are proposing a new policy which seeks to achieve the 
following goals:

(a)  Bring total target remuneration to market levels, which is supported 

by Airtel’s strong performance.

(b)  Continue to provide headroom so that incentive opportunities can 
be increased if Airtel continues to achieve its ambitious growth 
targets over the next three years.

(c)  Introduce differentiation in incentive levels between the CEO and 

other executive directors.

(d)  Continues to weight variable remuneration towards the long-term 

components.

(e) Continues to support our entrepreneurial culture.

In addition, the next three years will include some major strategic goals 
fundamental to our growth strategy, such as the IPO of Airtel Money. 
As a result, the new policy will also include a facility to motivate and 
reward the achievement of these goals, as these will not necessarily 
lend themselves to being covered by our existing annual bonus or LTIP.

Proposed changes to the Directors’ 
Remuneration Policy and amendment to 
the rules of the long-term incentive plan
As a result of the review of the remuneration policy, the Committee is 
proposing the following changes to the current remuneration policy:

(a)  Differentiate annual bonus opportunities for the CEO and other 

executive directors by reducing the annual bonus policy maximum 
for other executive directors. 

(b)  Increase and differentiate the policy maximum LTIP award levels for 

the CEO and other executive directors.

(c)  Place a cap on annual RSU award levels within the overall maximum 

LTIP award levels.

(d)  Introduce a facility for a one-off exceptional award opportunity  
to incentivise a strategic initiative (such as a successful IPO of  
Airtel Money).

This policy would be implemented in a similar manner to our previous 
policies. Incentive levels will initially be set below the policy maximum 
levels, and will result in total target remuneration for each executive 
director which is around the market median level for companies of 
similar market cap to Airtel Africa, and whilst taking into account 
remuneration levels at like-minded direct comparators in Africa, which 
include Vodacom, MTN Safaricom and Orange Africa. This approach  
of providing headroom in the policy provides the necessary flexibility 
for a company with high growth ambitions.

In order to enable the company to make one-off exceptional awards 
under the new policy, shareholders will be asked to approve certain 
amendments to the rules of our existing long-term incentive plan at 
our 2023 AGM.

Applying the new policy in 2023/24
Salaries for the CEO and the CFO will be increased by 5%, which is 
below the planned increase for employees which is slightly above 8%. 

Maximum bonus opportunity is capped at 200% of base salary for  
the CEO, and 175% of base salary for the CFO, under the new policy,  
if approved by shareholders at the 2023 AGM. The actual 2023/24 
bonus opportunities for the executive directors will be set below  
these policy maximum levels. The 2022/23 target bonus will be set  
at 75% of base salary for the CEO and 70% of salary for the CFO.  
In line with the policy, one-third of any bonus will be deferred into 
shares for two years. It is intended that metrics and weightings remain 
unchanged from last year, with 80% based on financial metrics (net 
revenue, underlying EBITDA and operating free cash flow) and 20% 
non-financial.

LTIP grants will also be made at levels below the maximum levels 
permitted under the new policy, if approved by shareholders at the 
2023 AGM. LTIP grants will consist of performance shares (with a 
maximum face value of 150% of salary for the CEO and 100% of 
salary for the CFO), and restricted stock units (with a face value of 
50% of salary for the CEO and 40% of salary for the CFO). These 
increases will bring the CEO and CFO target remuneration to around 
market median levels, and deliver the majority of the increase in 
performance-linked long-term remuneration. We believe that a 
significant proportion of pay should be tied to performance. We will 
continue to set robust and challenging performance targets for  
both the bonus and the performance shares component of the LTIP, 
with vesting of restricted stock units dependent on the satisfaction  
of a financial underpin. 

As in 2022/23, three performance conditions will apply to the 
performance shares: relative TSR (20%), underlying EBITDA (40%) 
and net revenue (40%), with each measured over three years. The 
underlying EBITDA and net revenue targets will not be disclosed at 
grant as they are currently considered to be commercially sensitive. 
They will be disclosed when this changes – no later than the report for 
the year in which the awards vest. The underpin applying to the grant 
of restricted stock units will require a positive operating free cash flow 
over the three financial years ending the year before the units vest.

During the next three years, a successful IPO of Airtel Money is a 
strategic priority and will create significant value for Airtel Africa 
shareholders. Given the importance of this goal, and the role which  
the executive directors play in its achievement, the committee  
intends to grant a one-off incentive award linked to a successful listing. 
This incentive will sit alongside the annual bonus and PSP awards, 
which are designed to incentivise the successful management of  
the remaining businesses, and its key terms are as follows:

(a) Award of equity in Airtel Money shares

(b)  Award will vest on IPO subject to this not being later than three 
years from grant and subject to the meeting of performance 
targets linked to the IPO price, (which will be disclosed 
retrospectively) and continued employment. If the IPO does  
not occur within three years from grant, the award will lapse

(c) Award is subject to clawback and malus

(d) Award is subject to a one year post-vesting holding period

No vesting will occur if a threshold IPO price which creates significant 
value for shareholders is not achieved. The award will align the 
remuneration of executive directors with Airtel Africa’s current 
strategic priorities and the interests of shareholders.

146 Airtel Africa plc Annual Report and Accounts 2023

Conclusion
The past year has once again demonstrated the strong resilience  
of all of Airtel Africa’s employees. The company has maintained its 
position as one of the fastest growing and most profitable mobile 
communications company in Africa and made very good progress  
in embedding its sustainability plan in all it does. Importantly it has 
continued to live out its purpose of delivering vital services and helping 
to transform the lives of all its stakeholders.

I would like to thank my fellow committee members for their continued 
diligence and dedication. We look forward to seeing your support  
for the new policy and remuneration report at this year’s AGM and, 
more importantly, seeing the continued benefits of our work to all our 
stakeholders over the coming years.

I will be attending the 2023 AGM and look forward to engaging with 
shareholders at the meeting. In the meantime, if you’d like to discuss 
any aspects of this report please contact me through our company 
secretary, Simon O’Hara (see page 251 for contact details).

The implementation of the policy, as set out above, will motivate and 
reward the achievement of our strategic goals by increasing the 
portion of variable remuneration linked to three-year performance 
measures, by including a new incentive linked to the successful IPO  
of Airtel Money, and by bringing remuneration closer to market  
median levels. This planned implementation will result in total target 
remuneration for the CEO and CFO around or below market median 
levels, when compared to companies of similar size.

Doug Baillie 
Chair, Remuneration Committee 

10 May 2023

Remuneration Committee
•  Advises the Board on remuneration for Board members, executive 
directors, the company secretary, the Executive Committee and 
other senior employees 

•  Makes sure that remuneration arrangements identify and  

mitigate reputational and other risks from excessive rewards and 
inappropriate behaviour linked to target-based incentive plans

•  Ensures targets are appropriate, geared to delivering our strategy 

and enhancing shareholder value

•  Makes sure rewards for achieving or exceeding agreed targets are 

not excessive 

•  Promotes the increasing alignment of executive, employee and 

shareholder interests through appropriate share plan participation 
and executive shareholding guidelines 

•  Reviews employee remuneration and policies and the alignment  
of incentives with culture, particularly when setting the executive 
directors’ remuneration policy

•  Through the committee chair, engages with shareholders on 

remuneration-related matters 

Main activities in 2022/23
During the financial year, the committee: 

•  Agreed annual salary increases and reviewed senior executive 

remuneration 

•  Implemented and made awards under our share plans

•  Determined the level of bonus payments for the previous  

financial year 

•  Determined the level of LTIP vesting for the CFO

•  Drafted and agreed the directors’ remuneration report 

•  In line with our three-year cycle reviewed and updated the 

Remuneration Policy for approval with shareholders at the AGM

•  Received training in key areas of the UK Corporate Governance 

Code and The Investment Association’s guidance

•  Held regular updates on latest investor thinking and emerging and 
future remuneration trends, including the expected impact of ESG 
trends on remuneration

Shareholder consultation
Shareholders were consulted during the year on the proposed policy 
and its implementation. Letters were sent to major shareholders and 
voting advisory bodies in order to explain the rationale for the policy 
changes and understand the views of our shareholders. Only a 
minority of shareholders who were contacted decided to participate 
in the consultation, and the chair of the Remuneration Committee 
responded to their questions through correspondence and meetings. 
Shareholders’ main questions related to the rationale for the special 
incentive arrangement, why the policy maximum levels were being 
positioned above market median, and how the comparator group  
for benchmarking purposes had been selected. The responses to 
shareholders were in line with the information provided earlier in this 
annual statement on each of these topics.

Engaging with employees 
The report on pages 132 and 137 explains our work on diversity and 
the various ways in which management engaged with employees 
during the year. While our committee doesn’t directly consult 
employees on executive remuneration, a non-executive director 
attended our regular town halls at which a wide range of topics  
were discussed with our CEO, including employee remuneration. 

Effectiveness
The external Board evaluation reviewed our committee’s 
effectiveness and sought feedback from the committee members. 
We discussed the output of the evaluation, which concluded that  
we continued to operate effectively throughout the year. We also 
confirmed our intended areas of focus for the year ahead.

2022/23 evaluation

Outcome 

Key themes and areas for focus

Action 

Remuneration Committee

Areas of focus

Priorities for change

We will focus our Board on ensuring greater 
gender diversity across our executive and 
senior management teams through our choice 
of ESG metrics; and we will continue to keep 
the Remuneration Committee up to date with 
best practice and external developments.

Airtel Africa plc Annual Report and Accounts 2023

147

GOVERNANCE REPORT

Directors’ remuneration report continued

Summary of remuneration

2022/23 performance

Net revenue

18.3%

Underlying EBITDA

Operating free cash flow

17.3%

18.7%

up on last year in constant currency
$4,760m

up on last year in constant currency 
$2,688m

up on last year in constant currency
$1,942m

Annual bonus outcomes

All amounts are in $million

Net revenue

Underlying EBITDA

Operating free cash flow

Non-financials CEO 

 Details on page 156

Non-financials CFO 

 Details on page 156

Bonus outcome as % of maximum

Weighting

Threshold

4,565

2,564

1,814

35%

35%

10%

20%

20%

Target

4,682

2,641

1,891

Maximum

Outcome (%)

4,799

2,726

1,976

4,760.1 (29.2%)

2,688.5 (27.3%)

1,940.6 (7.95%)

(10%)

(10%)

Segun Ogunsanya

Jaideep Paul

74%

74%

Long-term incentive plan

Only legacy LTIP awards which were granted to the CEO and CFO 
prior to their appointment as directors vested during the year. Only  
one of these awards granted to the CFO had a performance period 
covering his time as a director, and this is included in the single figure 

table on page 155. The CFO’s first award granted in his current role  
will vest in 2024, and the first award to the CEO will vest in 2025.  
See pages 162 and 163 for details of their legacy LTIP awards.

Single figure of remuneration ($000s)

Olusegun Ogunsanya

2021/22  
(part year)

2022/23

$1,404

Jaideep Paul

2021/22  
(part year)

$1,590

$2,434

2022/23

$2,243

Link between remuneration and business strategy – metrics for 2023/24

Annual bonus

Long-term incentive plan

Measure

Weighting Why chosen

Measure

Weighting Why chosen

Net revenue

35%

Underlying  
EBITDA

35%

Operating free  
cash flow (OFCF)

10%

Non-financials

20%

Key indicator of our growth, 
market penetration and 
customer retention

Measure of our profitability 
and cash-generating ability 
from year to year

Measure of the underlying 
profitability from our 
operations, as well as our 
ability to service debt and 
other capital commitments

Indicator of the performance 
of the organisation in key 
non-financial areas

Special one-off incentive

Measure

IPO price

Weighting Why chosen

100% Measures additional value 

created for Airtel Africa 
shareholders on an IPO of 
Airtel Money 

148 Airtel Africa plc Annual Report and Accounts 2023

20%

TSR, relative to a peer 
group of competitors
For grants in 2023, we intend 
to use a peer group of 
international emerging market 
communication services 
organisations (MSCI Emerging 
Markets Communication 
Services Index constituents).

Net revenue

40%

Underlying  
EBITDA

40%

Measures the total returns to our 
shareholders, providing close 
alignment with shareholders’ interest

A key indicator of long-term  
growth in the market, highlighting  
the importance of sustained 
performance

A key indicator of long-term growth 
on profitability from operations, 
highlighting the importance of 
sustained performance

Operating free  
cash flow (OFCF)

RSU 
underpin

Measure of the underlying profitability 
from our operations, as well as our 
ability to service debt and other 
capital commitments

 
 
 
Summary of remuneration

Proposed remuneration structure for 2023/24

Component

Purpose and link to strategy

23/24 24/25 25/26 26/27 27/28 28/29 Deferral and holding 

Base salary

Benefits  
(including 
pension)

Annual bonus

To recruit and reward 
executive directors of a 
suitable calibre for the role 

To provide market 
competitive benefits

To incentivise and reward 
annual performance 
achievements. To also 
provide sustained alignment 
with shareholders through  
a component deferred in 
shares

Long-term 
incentive plan 
– PSUs

Long-term 
incentive plan 
– RSUs

To incentivise and reward the 
delivery of the company’s 
strategic objectives and 
provide further alignment 
with shareholders through 
the use of shares

requirements

n/a

n/a

Deferral of 
one-third of  
any bonus

Deferral period

Holding period

Two-year post-
vesting holding 
period

Special one-off 
incentive

To incentivise a successful 
IPO of Airtel Money

One-year post-
vesting holding 
period2

Shareholding 
requirement

To further align the interests 
of executive directors with 
those of shareholders

Proposed implementation 
for 2023

CEO: $1,008,788

CFO: $642,758

Benefits in line with 
policy

CEO: 150% of salary 
maximum

CFO: 140% of salary 
maximum
Metrics1:
Net revenue, underlying 
EBITDA, operating free 
cash flow, non-financial

CEO grant: 150% of 
salary in PSP and 50% 
of salary in RSUs

CFO grant: 100% of 
salary in PSP and 40% 
of salary in RSUs
Metrics1:
TSR, relative to a peer 
group of competitors,

Net revenue,

Underlying EBITDA,

RSU underpin: operating 
free cash flow

75% of base salary for 
CEO and CFO
Metrics1:
IPO price

CEO: 250% of salary

CFO: 200% of salary

1  The target ranges are considered by the committee to be commercially sensitive and will be disclosed in the 2023/24 directors’ remuneration report for the annual bonus, 

and at the time of performance measurement for the LTIP and special one-off incentive.

2   Vesting is on IPO providing no later than three years from grant, followed by a one-year holding period.

Airtel Africa plc Annual Report and Accounts 2023

149

GOVERNANCE REPORT

Directors’ remuneration report continued

Part 2

Directors’ remuneration policy
This sets out the policy which will be submitted for shareholder 
approval at the 2023 AGM. 

We developed the policy taking into account the principles of the UK 
Corporate Governance Code, the views of our major shareholders,  
and pay and conditions of other employees which were considered 
when the Committee discussed the new policy. The policy is intended 
to attract, motivate and retain high-calibre directors, to promote the 
long-term success of Airtel Africa, and to be in line with good practice 
and the interests of our shareholders. To avoid conflicts of interest, 
executive directors were not included in discussions on the new  
policy, and the policy was approved by the Remuneration Committee. 
The policy will be implemented by the Remuneration Committee. 

The policy differs from the previous shareholder approved policy in the 
following key areas:

•  Differentiation in the maximum annual bonus opportunities allowed 

under the policy.

•  Increase in the LTIP opportunity allowable under the policy to 
provide headroom over the next three years for larger award  
sizes if Airtel Africa continues to deliver high levels of growth.  
These opportunities will not be used in full in FY2023/24.

•  Cap on RSU opportunity of 50% of base salary. 

•  Introduction of a facility for one-off awards linked to key  

strategic initiatives

There are other minor wording changes to make sure the policy is clear 
and easily understood.

Key principles of our remuneration policy
Our committee took into account the UK Corporate Governance 
Code’s six factors in Provision 40 in determining the remuneration 
policy. We believe the policy addresses these factors:

•  Clarity: the structure of remuneration is designed to support our 
company strategy, aligning the interests of our executive directors 
with those of our shareholders.

•  Simplicity: we operate a simple remuneration framework, 

comprising fixed pay, short- and long-term incentives. The use of 
both performance and restricted shares may add a little complexity, 
but this is appropriate and critical to our talent agenda for the 
markets in which we operate.

•  Proportionality: remuneration is set at competitive levels to ensure 
our ability to attract and retain premium talent. There is a direct link 
between the success of the strategy and the value received by 
executive directors.

•  Alignment to culture: the remuneration approach supports our 
strategy objectives and reflects the diversity of our business. The 
structure of the package, and benefits in particular, reflects local 
practices and employment conditions in the countries in which 
executive directors are based and/or recruited from.

•  Predictability: a significant proportion of executive directors’ 

remuneration should be performance based. The policy sets out 
the possible future value of remuneration executive directors  
can receive.

•  Risk: the package is appropriately balanced between the 

achievement of short-term and longer-term objectives and does not 
reward poor performance or encourage inappropriate risk-taking.

Executive directors’ remuneration policy table
Purpose and link 
to strategy

How we assess performance

Base salary

To recruit and 
reward executive 
directors of a 
suitable calibre  
for the role and 
duties required

Normally reviewed annually by committee, taking account of company and 
individual performance, changes in responsibility and levels of increase for 
the broader employee population.
Reference is also made to market levels in companies of similar size and 
complexity.
We consider the impact of any base salary increase on the total 
remuneration package.
Salaries (and other elements of the remuneration package) may be paid in 
different currencies as appropriate to reflect the geographic location.

Benefits and 
pension

To provide market 
competitive 
benefits

Benefits for executive directors will typically reflect their country of 
residence. 
Where an executive director receives an expatriate package, additional  
cash benefits may be provided. Expatriate benefits may include housing 
allowance, education allowance and home leave tickets. Car allowances,  
life and medical insurance may also be provided. Statutory benefits as 
required under local law of the host country will also be paid.
Pensions may be provided where this is in line with the workforce provision 
and statutory requirements in the executive’s home location. 
We may also equalise for double taxation between the required work 
location and the executive’s country of residence, if required.

Maximum opportunity

There is no prescribed 
maximum salary or  
annual increase.
However, increases will 
generally be guided by 
increases for the broader 
employee population. 
Increases above this level 
may be made in specific 
situations to recognise 
development in the role, 
changes in responsibility, 
material changes to the 
business or exceptional 
company performance.

Maximum values are 
determined by reference 
to market practice, 
avoiding paying more 
than is necessary. Where 
pension is offered, this will 
be in line with statutory 
requirements in the 
executive’s home location 
and in line with the  
wider workforce for  
that location.

150 Airtel Africa plc Annual Report and Accounts 2023

Bonus plan

Part 2

Purpose and link 
to strategy

To incentivise and 
reward annual 
performance 
achievements.
To also provide 
sustained 
alignment with 
shareholders 
through a 
component 
deferred in shares

How we assess performance

Awards are based on annual performance against a scorecard of metrics 
aligned with our strategy, KPIs and other yearly goals. Financial measures 
have the highest weighting. Performance against strategic financial and 
non-financial objectives may also be used, but will not normally account for 
more than 20% of the total.
The policy gives the committee the authority to select suitable performance 
metrics aligned to our strategy and shareholders’ interests, and to assess 
the performance outcome.
One-third of any bonus is normally delivered in shares deferred for a further 
two years. Any dividend equivalents accruing on shares between the date 
when the awards were granted and when the awards vest will normally be 
delivered in shares.
Malus and clawback provisions apply to both the cash and share-based 
element of awards for a period of two years from the date of payment (cash) 
or date of release (shares) if there is:
•  Misstatement of the company’s accounts

Long-term 
incentive plan 
(LTIP)

To incentivise  
and reward the 
delivery of the 
company’s 
strategic 
objectives and 
provide further 
alignment with 
shareholders 
through the use  
of shares

•  An error in calculating performance

•  Gross misconduct resulting in dismissal

•  Material failure in risk management

•  Reputational damage

•  Material downturn in financial performance

•  Any other event or events that the committee considers to be both 
exceptional and sufficiently adverse to the interests of the company

Awards may comprise performance shares (PSP) and/or restricted stock 
units (RSUs). Individuals are considered each year for an award of shares 
that normally vest after three years to the extent that any performance 
conditions are met and in line with the terms of the shareholder-approved 
plan.
PSP awards are made subject to continued employment and the 
satisfaction of stretching performance conditions normally measured over 
three years set by the committee before each grant.
The committee will have discretion to change the metrics and weighting 
from year to year. Major shareholders will normally be consulted before any 
significant changes.
Awards of RSUs depend on continued employment and a financial underpin 
set by the committee before each grant. Awards granted in 2022 will require 
positive operating free cash flow over three financial years.
The LTIP vesting outcome can be reduced, if necessary, to reflect the 
underlying or general performance of Airtel Africa. 
A two-year post-vesting holding period also normally applies to LTIP  
awards that vest (net of tax) after the adoption of this policy. Any dividend 
equivalents will normally be delivered at the end of the vesting period in 
shares based on the proportion of the award that vests.
Malus and clawback provisions apply to awards made for three years from 
the date on which the award vest when there has been:
•  A misstatement of the company’s accounts

•  An error in calculating performance

•  Gross misconduct resulting in dismissal

•  Material failure in risk management

•  Reputational damage

•  Material downturn in financial performance

•  Any other event or events that the committee considers to be both 
exceptional and sufficiently adverse to the interests of the company 

Maximum opportunity

The maximum annual 
bonus is 200% of base 
salary for the CEO, and 
175% for other executive 
directors.
The committee will use  
its discretion within  
these limits to consider 
the maximum bonus 
opportunity each year, 
taking account of  
market development 
opportunities, specific 
events and role expansion.
Threshold performance 
results in a payment of 
30% of maximum.
Dividend or dividend 
equivalents may be 
earned on the deferred 
bonus component.
Change from previous 
policy: Reduction in policy 
maximum from 200% to 
175% of base salary for 
other executive directors.

The maximum annual 
grant limit is 300% of 
base salary (face value  
of shares at grant) for  
the CEO and 250% of 
base salary for other 
executive directors.
No more than 50% of 
base salary may be 
granted as RSUs to  
any one person in a  
single year.
A maximum of 25% of the 
PSP award is available for 
threshold performance, 
rising to 100% of the 
grant for performance  
at the stretch level.
In accordance with the 
LTIP plan rules, dividend  
or dividend equivalents 
may be earned on  
vested shares.
Change from previous 
policy: Increase in LTIP 
award level from 200% of 
base salary to 300% of 
base salary for the CEO 
and to 250% of base 
salary for other executive 
directors. New cap on 
RSU award level of 50%  
of base salary.

Airtel Africa plc Annual Report and Accounts 2023

151

GOVERNANCE REPORT

Directors’ remuneration report continued

Part 2

One-off  
award for 
exceptional 
strategic 
initiatives

Purpose and link 
to strategy

To incentivise,  
in exceptional 
circumstances, 
the achievement 
of strategic 
initiatives

How we assess performance

An award of cash or equity linked to the achievement of an exceptional 
strategic initiative.
Awards would be subject to performance measures linked to the strategic 
initiative. The performance period would be aligned to the achievement of 
the strategic initiative, or a specific milestone. 
Malus and clawback provisions apply to awards made for three years from 
the date on which the award vest when there has been:
•  A misstatement of the company’s accounts

Share 
ownership 
policy

To further align 
the interests  
of executive 
directors with 
those of 
shareholders

•  An error in calculating performance

•  Gross misconduct resulting in dismissal

•  Material failure in risk management

•  Reputational damage

•  Material downturn in financial performance

•  Any other event or events that the committee considers to be both 
exceptional and sufficiently adverse to the interests of the company

In-employment
The CEO is expected to build up and retain shares worth 250% of base 
salary within five years of being appointed to the Board. Other executive 
directors are expected to build up and retain shares worth 200% of base 
salary within the same timescale.
Post-employment
Executive directors are required to retain shares equal in value to the lower  
of their holding on the date of cessation or 50% of their in-employment 
requirement for two years. Only shares acquired from LTIP and deferred 
bonus awards granted after their appointment to the Board will count 
towards this requirement.

Maximum opportunity

Maximum annual award 
level of 100% of base 
salary (face value of  
equity award at grant,  
or maximum value of  
cash award).
Where a threshold target 
is set, the minimum 
amount payable would 
normally be 25% of  
the award. 
Change from previous 
policy: New element of 
remuneration.

Not applicable

Discretion in operating the incentive plans
To make sure these plans are operated and administered efficiently, 
the committee has discretion in relation to a number of areas. 
Consistent with the marketplace, these include (but are not limited to):

The committee has the right to amend or substitute any performance 
conditions if something occurs that would stop the condition from 
achieving its original purpose. Any amended condition would not be 
materially easier to satisfy in the circumstances.

•  Selecting the participants

•  The timing of grant and/or payment

•  The size of grants and/or payments (within the limits set out in the 

policy table)

•  The extent and timing of vesting based on the assessment of 

performance

•  Determining a ‘good leaver’ and, where relevant, the extent of 

vesting for share-based plans

•  Treatment in exceptional circumstances such as change of control, 
when the committee would act in the best interests of our business 
and its shareholders

•  Making the adjustments required in certain circumstances (such  
as rights issues, corporate restructuring, variation of capital and 
special dividends)

•  The form of settlement of awards in accordance with the discretions 

set out in the plan rules

•  The annual review of performance measures, weightings and 
targets for the discretionary incentive plans from year to year 

•  The interpretation and operation of requirements related to the 

holding of shares in Airtel Africa

Choice of performance measures and approach to 
target setting
Targets for each year’s annual incentive and long-term incentive  
award are determined by the committee, and, if relevant, any one-off 
award for exceptional strategic initiatives, taking a range of factors  
into account. Financial goals include the annual budget, the relevant 
three-year strategic plan, analysts’ consensus factors, wider economic 
facts and affordability for the business. Non-financial goals reflect the 
priorities of our business and responsibilities of the role.

The annual bonus is based on performance against a stretching 
combination of financial and non-financial performance measures 
aligned with our KPIs and operational goals for the year. As such, they 
typically include measures of revenue, profitability and cash flow, which 
reflect our focus on profitable growth, cash generation and satisfying 
our debt and other capital commitments. For 2023 these will comprise 
net revenue (35%), underlying EBITDA (35%), operating free cash flow 
(10%), and non-financial objectives (20%) as key indicators of our 
growth, profitability and financial health. Executive directors and 
members of our senior management team are also assessed on 
personal objectives, as agreed by our committee at the start of each 
year. The committee reviews and adapts the objectives each year as 
appropriate to reflect the priorities for the business in the year ahead.

The committee sets a sliding scale of targets for each financial 
measure to encourage continuous improvement and to stretch 
performance. The policy gives the committee the authority to  
select suitable performance metrics aligned to our strategy and 
shareholder interest.

152 Airtel Africa plc Annual Report and Accounts 2023

Part 2

The performance conditions for the PSP in 2023/24 are based on 
relative TSR against the MSCI Emerging Markets Communication 
Services Index (20%), net revenue (40%) and underlying EBITDA 
(40%). The underpin for grants of RSUs are based on operating  
free cash flow. These measures are key indicators of our growth, 
financial health and are aligned with our shareholders’ interests.  
The committee sets a sliding scale of challenging performance  
targets for each measure for the PSP – for more on these targets,  
see page 157. The committee reviews the choice of performance 
measures and the appropriateness of the performance targets and 
TSR peer group before each PSP grant. While different performance 
measures and/or weightings may be applied for future awards, the 
committee will consult with major shareholders before making any 
significant changes.

The performance conditions for any one-off awards for strategic 
initiatives would be linked to the successful delivery of the strategic 
initiative and the creation of value for Airtel Africa shareholders.  
The performance targets would be tailored to the specific strategic 
objective, but would be set so that: (a) the maximum award would be 
only payable for achieving a stretching level of performance, and (b) 
the delivery of a ‘target’ level of performance would result in around 
50% of the maximum award becoming payable.

Legacy arrangements
Airtel Africa has the authority to honour any commitments entered 
into with current or former directors before this policy is approved or 
before their appointment to the Board. Details of any such payments 
will be set out in the remuneration report for the relevant year.

Executive directors’ existing service contracts
Our executive directors can enter into agreements with a fixed or 
indefinite term that may be terminated by either party on three 
months’ written notice. At the committee’s discretion, we may make  
a payment in lieu of notice – this is calculated relative to base salary 
and benefits only, paid on a phased basis and subject to mitigation.

Entitlement to both annual bonus and LTIP awards will typically lapse 
on cessation. In good leaver circumstances pro-rata bonuses may be 
paid and LTIP awards may vest in line with our policy and the plan 
rules. If a director commits an act of gross misconduct or similar, they 
may be dismissed without notice and without further payment or 
compensation, except for sums accrued up to the leaving date.

Name of director

Date of service contract

Unexpired term

Segun Ogunsanya

1 October 2021

Jaideep Paul

1 June 2021

10 years

10 years

Approach to remuneration for new executive directors
The remuneration package for a newly appointed executive director 
will be set in line with the remuneration policy in force at the time. 
Variable remuneration will be determined in the same way as for 
existing executive directors, and is subject to the maximum limits  
on variable pay referred to in the policy table on page 150.

The committee may also buy out any remuneration and contract 
features that an executive director may be giving up in order to 
become an executive director of Airtel Africa. Such buyouts would take 
into account the nature of awards forfeited and would reflect (as far  
as possible) performance conditions, the value foregone and the  
time over which they would have vested or been paid. Where shares 
are used, these awards may be made under the terms of the LTIP or 
under a separate arrangement as permitted under UK Listing Rules.

The committee may agree that certain relocation, legal, tax 
equalisation and other incidental expenses will be met as appropriate.

For an internal appointment, any legacy arrangements related to the 
previous role will be allowed to pay out as per their original terms 
unless they are bought out by the company, even if these are in conflict 
with the policy in place at the time. 

Service contracts for new executive directors and policy on loss of office
Contracts for new executive directors will normally include up to six months’ notice by either party. This table summarises how the main elements 
of pay will normally be treated.

Good leaver

Other leavers

Dismissal for cause

Base salary

Payable for unexpired portion of notice period or settled by making a cash 
payment in lieu

Benefits and pension

Continues to be provided for unexpired portion of notice period or settled in cash

Nil

Nil

Annual bonus

Paid for period worked and subject to the normal performance conditions
Paid following the relevant year end in cash

Deferred bonus awards Typically vest on normal timetable without pro-rating for time

Share-based awards

Typically vest according to normal schedule subject to performance conditions 
(if applicable) and usually pro-rated for time

Normally lapse Lapse

Normally lapse Lapse

Normally lapse Lapse

The committee would try to mitigate any payments in lieu of notice by, for example, making payments in instalments that can be reduced  
or ended if the former director wants to begin alternative employment during the payment period. We will pay as necessary any statutory 
entitlements or sums to settle or compromise claims in connection with a termination (including, at the discretion of the committee, 
reimbursement for legal advice and provision of outplacement services).

On a change of control of Airtel Africa, outstanding awards will normally vest early to the extent that the performance conditions have been 
satisfied. Awards would normally be reduced pro-rata to reflect the time between the grant date and the date of the corporate event.

If there is a demerger, special dividend or other event the committee thinks may affect the current or future value of shares, they may decide  
that awards will vest on the same basis as on a change of control. If there is an internal corporate reorganisation, awards will be replaced by 
equivalent new awards over shares in a new holding company, unless the committee decides that awards should vest on the same basis on  
a change of control.

Airtel Africa plc Annual Report and Accounts 2023

153

GOVERNANCE REPORT

Directors’ remuneration report continued

Remuneration scenarios at different performance levels 
These charts illustrate the total potential remuneration for the CEO and CFO at three performance levels. 

Part 2

Remuneration scenarios ($000)

Fixed pay

Annual bonus

Long-term incentives

One-off strategic award

$3,903
10%

34%

19%

37%

$1,432

100%

$5,719

13%

36%

26%

25%

Minimum

Target

Maximum

$6,728
11%

46%

22%

21%

Max with 50% 
share price 
growth for LTI

$2,101
11%
30%
21%
38%

Target

$3,082
16%
30%
29%

29%

26%

Maximum

$800

100%

Minimum

$3,531
14%

38%

25%

23%

Max with 50% 
share price 
growth for LTI

Chief Executive Officer

Chief Financial Officer

1  Assumptions:   

Minimum = fixed pay only (salary + benefits + pension) 
On-target =  50% vesting of maximum bonus and 55% for PSP awards and 100% for RSUs
Maximum =  100% vesting of maximum bonus and LTIP awards

2  Salary levels (on which other elements of the package are calculated) are based on those applying on 1 April 2023 and incentive levels are based on the implementation 

levels for 2023/24.

3  Benefit values exclude the costs of business travel and accommodation
4  To reflect the impact of a share price increase in Airtel Africa plc shares between award and vesting, the LTIP value in the maximum column has been increased by 50% in 

the maximum with 50% share price growth column

Remuneration policy for non-executive directors
Element 

Purpose and link to strategy

Operation

Non-
executive 
Board 
chair fees

To attract and retain 
high-calibre chairs with the 
necessary experience and 
skills. To provide fees that 
reflect the time commitment 
and responsibilities of the 
role.

The chair receives an annual fee, plus a fee for chairing 
the Nominations Committee.
We may also pay fees reflecting additional time 
commitments or time required to travel to Board 
meetings.
The chair may also be provided with a company car as 
long as he meets the full cost of this benefit out of his fee.

Maximum opportunity

The committee reviews chairs’ fee 
periodically.
While there is no maximum fee level, we 
set fees by reference to market data for 
companies of similar size and complexity.

Other 
non-
executive 
fees

To attract and retain 
high-calibre non-executive 
directors with the necessary 
experience and skills. To 
provide fees that reflect  
the time commitment and 
responsibilities of the role.

Non-executive directors are paid a basic fee. We may 
also pay additional fees to reflect extra responsibilities or 
time commitments, for example, for Board committee 
chairs, senior independent directors or designated 
non-executive directors, or time required to travel to 
Board meetings.

Non-executive directors’ fees are 
reviewed periodically by the chair and 
executive directors.
While there is no maximum fee level, fees 
are set by reference to market data for 
companies of similar size and complexity.

We may reimburse the reasonable expenses of directors that relate to 
their duties for Airtel Africa (including tax if applicable). We may also 
provide advice and assistance with directors’ tax returns where these 
are affected by their duties on our behalf.

All non-executive directors have letters of appointment for an initial 
period of three years. In keeping with best practice, non-executive 
directors are subject to re-election each year at our AGM. The chair’s 
appointment may be terminated be either party with six months’ 
notice, and the appointments of the other non-executive directors 
may be terminated by either party with one month’s notice. Either 
appointment can also be terminated at any time if the director is 
removed by resolution at an AGM or pursuant to the Articles.

Directors’ letters of appointment are available for inspection during 
normal business hours at our registered office and also at our yearly 
AGM. All directors were appointed for a fixed term ending on the date 
of our 2022 AGM and were renewed for a further three years, with  
the exception of Kelly Bayer Rosmarin and Tsega Gebreyes who have 
letter of appointment end dates of 27 October 2023 and 12 October 
2024 respectively reflecting their date of appointment to the Board.

Shareholder context
The committee considers the views of shareholders when reviewing 
the remuneration of executive directors and other senior executives. 

154 Airtel Africa plc Annual Report and Accounts 2023

We consult directly with major shareholders about any material 
changes to the policy and work with shareholders to understand  
any concerns. For example, the committee consulted with major 
shareholders on changes to this policy during the development of  
this proposed policy.

Broader employee context
The committee considers executive remuneration in the context of our 
wider employee population. Remuneration for executive directors is 
more weighted towards variable pay than for other employees so that 
more of their pay is conditional on the successful delivery of business 
strategy. Our aim is to create a clear link between the value created for 
shareholders and the remuneration of our executive directors.

Airtel engages with employees on a number of issues, including 
remuneration, in a variety of ways. For example, the designated 
non-executive director for employee engagement holds regular 
meetings with employees when he visits sites throughout the year, 
and Board members when they visit markets during any year hold 
engagement sessions with the workforce. Through these meetings 
and engagement, our Board members inform employees on executive 
remuneration and receive feedback. This engagement approach is 
kept under review as we continually seek to improve the Board’s 
dialogue with employees.

   
 
 
 
   
 
 
Annual Report on Remuneration 
This report has been prepared by the committee and approved by our Board. As stipulated by UK regulations, Deloitte LLP have independently 
audited these items: 

Part 3

•  Executive directors’ and non-executive directors’ remuneration and associated footnotes on page 158 

•  The table of share awards granted to executive directors and associated footnotes on page 156

•  The statement of directors’ shareholdings and share interests on page 161

2022/23 remuneration of directors (audited) 
This table sets out the total remuneration for the executive directors for the year ended March 2023. 

All amounts are in $’000

Segun Ogunsanya

Jaideep Paul

Notes 

Base salary

Benefits3

Pension 
contribution4

2022/23
2021/221

2022/23
2021/222

952

458

607

486

322

214

157

165

95

46

–

–

Annual 
bonus

1,064

686

633

680

LTIP5,6

Other

Total fixed

–

–

846

259

–

–

–

–

1,370

718

764

651

Total 
variable

1,064

686

1,479

939

Total

2,434

1,404

2,243

1,590

1   From the date of joining the Board on 1 October 2021.

2   From the date of joining the Board on 1 June 2021.

3   Segun’s benefits included ($’000) of: expatriate housing benefit of $247, car benefit value of $71, and insurance costs of $5. Jaideep Paul’s benefits included ($’000) of: 

expatriate housing of $69, car of $58, expatriate home leave tickets entitlement of $25 and insurance costs of $5.

4   Only Segun Ogunsanya receives a pension contribution of 10% of his salary – this is in in accordance with his legacy arrangements which reflect statutory requirements 

for employees in his home location of Nigeria.

5   For Jaideep Paul, the 2022/23 figure includes 397,590 PSU awards and 198,795 RSU awards which were granted on 30 October 2020 and will vest in 2023. The PSU 
awards were subject to a performance condition and the RSU awards were subject to a performance underpin, both of which had performance periods ending on 
31 March 2023. The value of these awards has been estimated using the average price of Airtel Africa shares between 1 January 2022 and 31 March 2022. For 2022/23, 
the total value estimated attributable to share price appreciation is $550,900.

6   The 2021/22 LTIP value for Jaideep Paul has been restated based on the share price of $1.941 on the vesting date of 01 June 2022. For the 2021/22 LTIP the total value 
estimated attributable to share price appreciation is $124,401. Last year’s report contained an estimate of the level of vesting for the TSR element of these awards. It was 
estimated that 100% of the shares subject to the TSR performance condition would vest, and this estimate has since been confirmed, as Airtel Africa’s TSR of 26% per 
annum over the performance period placed it first amongst the three comparators and exceeded the 10% per annum requirement for full vesting. The value in last year’s 
report was estimated using an average share price. 

Annual bonus
Airtel Africa delivered strong performance, exceeding the targets in all key financial metrics. Revenue growth in constant currency continued to 
grow double digit, as did underlying EBITDA and operating free cash flow. In more detail, revenue grew by 18.3%, underlying EBITDA grew by 
17.3%, and operational free cash flow grew by 18.6%.

Performance was equally strong across all the key operational KPI’s. Total customer base increased to 140 million (up 9%), as the penetration  
of mobile data and mobile money services continued to rise, driving up the data and the mobile money customer base. The mobile money 
business performed strongly with annualised transaction value reaching nearly $102bn, as Airtel Africa continues to drive financial inclusion in 
the continent. It is in this context that we have assessed the performance achieved against the incentive targets. The strong in-year performance 
resulted in performance for all financial measures falling in between the target and stretch levels set at the beginning of the year. As a result,  
a bonus between target and the maximum level has been awarded, of which one-third will be deferred into shares for two years.

Airtel Africa plc Annual Report and Accounts 2023

155

GOVERNANCE REPORT

Directors’ remuneration report continued

2022/23 bonus outcomes (audited)

Weighted total

Outcomes (weighted % of maximum)

Segun Ogunsanya (weighted % of maximum)

Jaideep Paul (weighted % of maximum)

Part 3

Bonus performance measures

Underlying 
EBITDA

35%

27.3%

Operating  
free cash flow  
(OFCF)

10%

7.95%

Net revenue

35%

29.2%

Personal

20%

10.0%

10.0%

Total

100%

74.45%

74.45%

Financial objectives
Financial performance was assessed against the underlying net revenue, underlying EBITDA and operating free cash flow (OFCF) ranges set  
for 2022/23.

All amounts are in $million

Net revenue

EBITDA

OFCF

Weighting  
(%)

Threshold  
(30%)

Target  
(50%)

Maximum  
(100%)

35%

35%

10%

4,564.7

2,563.7

1,813.7

4,681.7

2,641.3

1,891.3

4,798.8

2,725.5

1,975.5

Actual

4,760.1

2,688.5

1,940.6

All targets and achievements are in constant currency as at 31 March 2022.

Personal objectives
Personal objectives for the executive directors during the year are as follows:

Weighting (%)

Target

Performance achieved

Outcome 
(weighted % of 
maximum)

Segun  
Ogunsanya

ESG – Our People

10% Proportion of female employees
Threshold: 27%
Target: 28%
Maximum: 29%

Compliance

10%

Threshold: 66
Target: 70
Maximum: 74

Jaideep Paul

ESG – Our People

10% Proportion of female employees
Threshold: 27%
Target: 28%
Maximum: 29%

Internal audit score for finance

10%

Threshold: 66
Target: 70
Maximum: 74

All targets and achievements are in constant currency as at 31 March 2022

26%

0%

80.1

10%

26%

0%

85.7

10%

Annual bonus awarded

Name

Segun Ogunsanya

Jaideep Paul

Awarded  
in cash

709.6

422.0

Awarded  
in shares

354.8

211.0

Total

1,064.4

633.0

156 Airtel Africa plc Annual Report and Accounts 2023

Part 3

Long-term incentive plan (LTIP) (audited)

LTIP awards granted in 2022/23 
During the year, Segun Ogunsanya and Jaideep Paul were granted the following LTIP awards on 28 June 2022. 

Segun Ogunsanya

2022 LTIP – PSU

Type of award

Jaideep Paul

2022 LTIP – RSU

2022 LTIP –PSU

2022 LTIP – RSU

Maximum 
number  
of shares

Share price used 
to determine 
level of award1

514,688

228,750

273,281

127,531

$1.6814

$1.6814

$1.6814

$1.6814

Face value

$865,396

$384,620

$459,495

$214,431

Face value as a 
% of salary

Threshold 
vesting

End of the 
performance period

90%

40%

75%

35%

25% 31 March 2025 

100% 31 March 2025

25% 31 March 2025

100% 31 March 2025

1  Average closing share price and FX rate for the three dealing days immediately prior to grant 

RSUs may not vest unless aggregate operating free cash flow is positive over the three financial years ending the year before the RSUs vest.

The performance conditions for the PSUs are based on three performance measures – net revenue growth (40%), underlying EBITDA margin 
(40%) and relative TSR (20%). Performance is measured over a three-year period, and this combination of measures helps to align the operation 
of the LTIP with shareholders’ interests and our business strategy. Net revenue growth provides a key indicator of long-term growth achieved in 
the market. Underlying EBITDA margin is a key indicator of long-term growth in profitability from our operations. Relative TSR measures the total 
returns to our shareholders providing close alignment with shareholder interests. 

Airtel Africa operates only in Africa. We have three main competitors, none of whom disclose targets in their Annual Remuneration Reports. For 
competitive and commercial reasons, the Board does not believe it would be in the interests of our shareholders to disclose our net revenue and 
underlying EBITDA LTIP targets. The targets will be disclosed when they’re no longer considered commercially sensitive. This will be no later than 
the year in which the awards vest. Our targets are based on the 2022/23 three-year plan and will require competitive market-leading growth in 
net revenue at target with more than 5% up and down to threshold and maximum. The underlying EBIT from an already high competitive base 
will be equally stretching, and both targets will be fully disclosed on vesting. On TSR against the MSCI Emerging Markets Communications 
Service Index, threshold will vest at the 50th percentile with the maximum at the 75th percentile.

Targets applying to the 2022 performance share plan (PSP) awards
Metric

Weighting

Threshold (25%)

Target (50%)

Maximum (100%)

Net revenue (CAGR %)

Underlying EBITDA margin

Relative total shareholder return against MSCI 
Emerging Markets Communications Service Index

40%

40%

Target minus more 
than 5%

Commercially 
sensitive

Based on 3-year plan

Based on 3-year plan

Target plus more  
than 5%

Commercially 
sensitive

20%

50th percentile 

–

75th percentile

Share awards vesting in relation to 2022/23
The CFO was granted a RSU award over 198,795 shares subject to an Operating free cash flow performance underpin, and a PSP award over 
397,590 shares on 30 October 2020 subject to performance measured to the end of 31 March 2023 against the following conditions: 

All amounts are in US$million  
Metric

2020 LTIP awards –  
PSP-financial

2020 LTIP awards –  
PSP-TSR

Weighting by 
tranche

Below 
threshold  
(0%)

Threshold  
(25%)

Target  
(50%)

Maximum  
(100%)

Net revenue CAGR

40%

<11.6%

11.6%

13.6%

15.6%

Actual

21.1%

Increase in Underlying 
EBITDA Margin

40% <40 basis 
points

40 basis 
points

80 basis 
points

120 basis 
points

470 basis 
points

Relative TSR 

20% Upper 
quartile

% 
achievement 
(of maximum)

100%

100%

100%

All targets and achievements are in constant currency

The underpin for the RSU awards required aggregate Operating free cash flow to be positive over the three-year performance period ending on 
31 March 2022. Over the three financial years, aggregate Operating free cash flow was $4,770m, which resulted in the underpin being satisfied.

Airtel Africa plc Annual Report and Accounts 2023

157

GOVERNANCE REPORT

Directors’ remuneration report continued

As a result the following awards will vest:

Part 3

All amounts are 
in $’000

Jaideep Paul 2020 LTIP 

Type of award

Applicable performance conditions

RSUs

PSUs

PSUs

PSUs 

Operating free cash flow underpin

Net Revenue CAGR

Underlying EBITDA margin

Relative TSR against comparator group

Maximum 
number  
of shares 

198,795

159,036

159,036

79,518

Number  
of shares  
vesting

198,795

159,036

159,036

79,518

Estimated  
value on  
vesting 
($000s)1

Estimated value 
attributable to 
share price 
difference 
($000s)1

282

226

226

113

184

147

147

73

1   The estimated value on vesting is the average price of Airtel Africa’s shares in the period between 1 January 2023 to 31 March 2023: $1,419 (£1,168). The estimated 

value attributable to share price difference is the change from the share price on the date of grant of $0.495 (£0.617).

2022/23 remuneration of non-executive directors (audited)
This table lists the non-executive directors’ remuneration in accordance with UK reporting regulations.

All amounts are in ’000

Sunil Bharti Mittal3

Awuneba Ajumogobia

Douglas Baillie

John Danilovich

Andrew Green

Akhil Gupta

Shravin Bharti Mittal

Annika Poutiainen

Ravi Rajagopal

Kelly Bayer Rosmarin4

Tsega Gebreyes

2022/23

2021/22

2022/23

2021/22

2022/23

2021/22

2022/23

2021/22

2022/23

2021/22

2022/23

2021/22

2022/23

2021/22

2022/23

2021/22

2022/23

2021/22

2022/23

2021/22

2022/23

2021/22

NED fees1

£300

£178

£85

£85

£90

£90

£80

£80

£90

£90

£70

£70

£70

£70

£80

£80

£90

£90

£70

£70

£82

£31

Benefits  
(actual paid)

N/A

£56

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

Total

£300

£244

£85

£85

£90

£90

£80

£80

£90

£90

£70

£70

£70

£70

£80

£80

£90

£90

£70

£70

£82

£31

As at 31 March 
2023 $2

$372

$303

$105

$105

$112

$112

$99

$99

$112

$112

$87

$87

$87

$87

$99

$99

$112

$112

$87

$87

$102

$38

1   NED fees determined in pounds sterling.

2   Adjustable closing FX rate of GBP/USD on 31 March 2022 – £1 = $1.24. USD values for 2021/22 are restated using this FX rate to aid comparison.

3   Benefits for 2021/22 are restated to reflect the final value paid in respect of the year. Last year the benefits were estimated in £000s as £67.

4  

In line with Singtel Group Code of Conduct and Optus conflict of interest policies, Kelly Bayer Rosmarin’s fees are paid directly to Singtel Group.

158 Airtel Africa plc Annual Report and Accounts 2023

Our TSR performance from admission 
The following graphs sets out our comparative TSR relative to the FTSE 250 and FTSE 100 indices from 28 June 2019 (the date of our listing) 
to 31 March 2023, as required by UK reporting regulations. The FTSE 250 Index was chosen as a broad equity market index of which we were  
a member from listing until early 2022. The FTSE 100 was chosen as the index of which we’re now a member. 

Part 3

Total shareholder return

)
d
e
s
a
b
(

)
£
(
e
u
a
V

l

250

200

150

100

50

0

28/06/2019

31/03/2020

31/03/2021

31/03/2022

31/03/2023

Airtel Africa

FTSE 250

FTSE 100

This graph shows the value on 31 March 2023 of £100 invested in Airtel Africa on the date of admission (28 June 2019), compared with the 
value of £100 invested in the FTSE 250 Index over the same time period.

CEO remuneration from our listing (28 June 2019)
This table sets out the single figure for the total remuneration paid to the CEO, together with the annual bonus payout and the LTIP payout (both 
as a percentage of the maximum opportunity). Over time, the data in this table will show the CEO’s remuneration over a ten-year period. Financial 
year 2021/22 is split between the two people acting as CEO during this period.

Total remuneration ($’000)

% of maximum bonus earned

% maximum LTI vested

1   From 28 June 2019 to 31 March 2020.

Raghunath Mandava

Segun Ogunsanya

2019/201

$3,140

60%

76%

2020/212

$3,608

100%

100%

2021/223

$3,484

100%

86%

2021/224

$1,404

100%

N/A

2022/23

$2,434

74%

N/A

2   The 2020/21 single figure has been updated to reflect the value of the LTIP on vesting.

3   From 1 April 2021 to 30 September 2021. 2021/22 LTIP reflects the portion of outstanding LTIP awards which vested on cessation, after pro-rating. 

4   From 1 October 2021 to 31 March 2022.

CEO pay ratio
As the majority of our employees are based in Africa, with only seven in the UK, we’re not required to publish a CEO pay ratio. Given the numbers 
of employees in the UK versus those overseas and the fact that the people in the UK are mainly involved in operating our head office, the ratio 
produced by comparing CEO remuneration with that of our UK employees is likely to be misleading. As such, we’ve decided not to publish this 
information. However, the committee takes into account pay relativities, employee wellbeing when setting executive remuneration, and we aim  
to be an employer of choice with a diverse and inclusive work environment that continues to foster a culture of high performance, wellbeing,  
skills enhancement and coaching.

Airtel Africa plc Annual Report and Accounts 2023

159

 
 
GOVERNANCE REPORT

Directors’ remuneration report continued

Part 3

Percentage change in remuneration of the directors and employees 
This table shows the percentage movement in the salary, benefits and annual bonus for our directors between the current and previous  
financial year. 

Percentage change in remuneration 
elements from 2019/20 to 2020/21

Percentage change in remuneration 
elements from 2020/21 to 2021/22

Percentage change in remuneration 
elements from 2021/22 to 2022/23

Base salary/
fees

Benefits1

Bonus

Base salary/
fees

Benefits

Bonus

Base 
salary/fees

Benefits

Bonus

Segun Ogunsanya2

Jaideep Paul3

Sunil Bharti Mittal4

Awuneba Ajumogobia

Douglas Baillie

John Danilovich

Andrew Green

Akhil Gupta

Shravin Bharti Mittal

Annika Poutiainen

Ravi Rajagopal

Kelly Bayer Rosmarin5

Tsega Gebreyes6

Full-time employees7,8

n/a

n/a

0%

3%

0%

0%

0%

0%

0%

0%

0%

n/a

n/a

5%

n/a

n/a

0%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

-8%

10%

n/a

n/a

97%

2%

0%

0%

0%

0%

0%

0%

0%

133%

n/a

6%

n/a

n/a

0%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

-7%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

6%

108% 50.5% 55.1%

25%

-5%

-7%

69% -100%

0%

0%

0%

0%

0%

0%

0%

0%

0%

164%

7%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

24%

12%

1  The reduction in benefits reflects currency movements, changes to the applicable tax rates and also reflects a reduction in home leave expenses due to the global 

pandemic.

2  Joined the Board on 1 October 2021.

3  Joined the Board on 1 June 2021.

4  Fee increased from 1 November 2021.

5  Joined the Board on 27 October 2020.

6  Joined the Board on 12 October 2021.

7  Based on employees of the Group.

8  Provisional bonuses are used for year-on-year comparison.

Payments to past directors and payments for loss of office (audited)
No payments for loss of office were made during 2022/23. No payments to past directors were made in 2022/23 apart from those disclosed 
in previous remuneration reports. 

Relative importance of spend on pay
This table sets out, for the year ended 31 March 2023, the total cost of our employee remuneration and the total distributions to shareholders 
through dividends.

$million

Dividends

Overall remuneration expenditure

2021/22

2022/23

% change

$169

$297

$195

$287

15%

-3%

160 Airtel Africa plc Annual Report and Accounts 2023

Non-executive directors’ remuneration
The table below summarises the fees payable to non-executive directors. During the year, our committee reviewed the Board fees. Following its 
review, the committee decided not to increase fees.

Part 3

Role

Board chair fee

Non-executive base fee

Additional fees

Committee chair fee

Supplement for senior independent director

Committee membership fee (one committee)

Committee membership fee (two committees)

1  NED fees determined in pound sterling. 

2  Adjustable closing FX rate of GBP/USD on 31 March 2023 – £1 = $1.24.

As at  
31 March 2023  
$2

Annual fee1

£300,000

$372,000

£70,000

$86,800

£20,000

£20,000

£10,000

£15,000

$24,800

$24,800

$12,400

$18,600

Statement of directors’ shareholdings and share interests (audited)
The beneficial and non-beneficial share interests of our directors and their connected persons in line with regulations, as at 31 March 2022 and 
31 March 2023 (or on appointment or departure to the Board if different), are listed below.

Executive directors (audited) 
Executive directors must build up and maintain a shareholding in Airtel Africa equivalent to 250% of their base salary within five years of being 
appointed to the Board. Under the proposed policy, the CFO will be required to build and maintain a shareholding of 200% of their salary over the 
same time period. While the executive director is building to this shareholding level, deferred bonus awards (net of expected taxes) that will apply 
on vesting will count towards this requirement. LTIP shares that have vested and that are within the two-year post-vesting holding period will also 
count on a net of tax basis. 

To deal with unexpected circumstances, the committee has the discretion to make exceptions and allowances if it sees fit.

Shareholding at 
31 March 2022

Shareholding at 
31 March 2023

Total 
shareholding  
as multiple of 
salary (%)

Maximum 
unvested  
LTIPs

Unvested awards 
subject to service 
condition

Segun Ogunsanya

Jaideep Paul

0

379,613

335,895

585,675

65%

155%

1,805,492

1,569,787

466,441

375,918

Non-executive directors (audited)

Sunil Bharti Mittal1

Awuneba Ajumogobia

Douglas Baillie

John Danilovich

Andrew Green

Akhil Gupta

Shravin Bharti Mittal1, 2

Annika Poutiainen

Ravi Rajagopal

Kelly Bayer Rosmarin

Tsega Gebreyes

Unvested  
options

0

0

Vested but  
not exercised 
share options 

705,632

751,086

Shareholding at 
31 March 2022

Shareholding at 
31 March 2023

–

–

–

–

20,000

460,000

20,000

548,000

–

–

–

–

292,424,330 292,424,330

30,000

122,250

30,000

122,250

–

–

–

–

1  Sunil Bharti Mittal and Shravin Bharti Mittal do not have any direct shareholding in the company. Airtel Africa is an indirect subsidiary of Bharti Airtel, a listed company  
in India. Sunil Bharti Mittal and Shravin Bharti Mittal are members of the Bharti Mittal family group which has an indirect shareholding in Bharti Airtel. Indian Continent 
Investment and Bharti Global are held ultimately by the Bharti Mittal family group. Each of Bharti Airtel, Indian Continent Investment and Bharti Global hold voting rights  
in Airtel Africa as set out on page 140 (major shareholders). 

2  Shares held by Bharti Global, a connected person of Shravin Bharti Mittal for the purposes of this disclosure.

There has been no change in the interests of the directors and their connected persons between 31 March 2022 and the date of this report.

Airtel Africa plc Annual Report and Accounts 2023

161

GOVERNANCE REPORT

Directors’ remuneration report continued

Part 3

Committee governance
The Remuneration Committee is a formal committee of the Board. Its remit is set out in terms of reference available on our website:  
www.airtel.africa. The committee reviews its performance against these terms each year and is satisfied that it has acted in line with  
the terms of reference during the year.

Committee composition

Members throughout the year

Douglas Baillie, chair 

John Danilovich

Awuneba Ajumogobia

Tsega Gebreyes

Other regular attendees
•  Chief executive officer

•  Group head of HR

•  Company secretary

•  External remuneration consultants

Meeting 
attendance  
(5 meetings  
in the year)

5 (5)

5 (5)

5 (5)

5 (5)

The committee is authorised to seek information from any director and employee and to obtain external advice. The committee is solely 
responsible for the appointment of external remuneration advisors and for the approval of their fees and other terms. The committee recognises 
and manages conflicts of interest when receiving views from executive directors and other attendees, and no director or other attendee takes 
part in any discussion about his or her personal remuneration.

In the year, Alvarez and Marsal (A&M) provided remuneration advice and benchmarking data to the committee. A&M were appointed in light 
of the experience and expertise of their team in remuneration advisory work – and are expected to provide independent advice. A&M does not 
undertake any other work for Airtel Africa and has no connection to the Board or any director. A&M have signed the Code of Conduct of the 
Remuneration Consultants Group requiring the advice they provide to be objective and impartial. Total fees paid to A&M for the year in review 
were £226k (excluding VAT) charged on a time and materials basis.

Sums paid to third parties for directors’ services
No sums were paid or received by third parties for the services of any director of Airtel Africa while acting as a director of the company or of any 
our subsidiaries, or as a director of any other undertaking by our nomination, or otherwise in connection with the management of our company 
or any undertaking during the year to 31 March 2023.

Share awards held by the executive directors (audited)

Segun Ogunsanya

Type of award

IPO share options

Replacement award – tranche 11

Replacement award – tranche 21

2021 LTIP – PSU

2021 LTIP – RSU

2022 Deferred bonus

2022 LTIP – PSU

2022 LTIP – RSU

Maximum 
unvested 
awards  
held on  
31 March  
2022

235,212

330,280

330,280

735,268

326,786

Awards 
granted 
during year

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

136,161

514,688

228,750

Vested 
in year

235,212

330,280

Nil

Nil

Nil

Nil

Nil

Nil

Lapsed

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Maximum 
unvested 
awards  
held as at  
31 March 
2023

Date of  
grant

Exercise  
price

Vesting  
date

Nil

3 July 2019

£0.8

1 June 2022

Nil 28 June 2021

Nil 28 June 2022

330,280 28 June 2021

Nil 28 June 2023

735,268 28 June 2021

Nil 28 June 2024

326,786 28 June 2021

Nil 28 June 2024

136,161 28 June 2022

Nil 28 June 2024

514,688 28 June 2022

Nil 28 June 2025

228,750 28 June 2022

Nil 28 June 2025

1   Buyout of a previous cash-based incentive which was granted as an award of restricted shares with the same expected value as the fair value foregone, with vesting in two 

equal tranches in June 2022 and 2023.

162 Airtel Africa plc Annual Report and Accounts 2023

Part 3

Awards 
granted 
during year

Vested  
in year

Lapsed

Jaideep Paul

Type of award

IPO Share options

2019 LTIP awards – PSP-financial

2019 LTIP awards – PSP-TSR

2019 LTIP – RSU

2020 LTIP – PSP

2020 LTIP – RSU

2021 LTIP – PSP

2021 LTIP – RSU

2022 LTIP – PSU

2022 LTIP – RSU

2022 Deferred bonus

One-off Share award1

One-off Share award1

Maximum 
unvested 
awards  
held on  
31 March  
2022

250,362

26,666

80,000

26,668

397,590

198,795

390,402

182,188

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

250,362

26,666

80,000

26,668

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

273,281

127,531

134,954

60,241

240,964

Nil

Nil

60,241

Nil

Maximum 
unvested  
awards  
held as at  
31 March 
2023

Nil

Nil

Nil

Nil

397,590

198,795

390,402

182,188

273,281

3 July 2019

3 July 2019

3 July 2019

30 Oct 2020

30 Oct 2020

28 June 2021

28 June 2021

28 June 2022

127,531

28 June 2022

134,954

28 June 2022

Nil 30 October 2020

240,964 30 October 2020

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Date of  
grant

Exercise  
price

Vesting  
date

3 July 2019

£0.8

1 June 2022

Nil

Nil

Nil

1 June 2022

1 June 2022

1 June 2022

Nil 30 October 2023

Nil 30 October 2023

Nil

Nil

Nil

Nil

Nil

Nil

Nil

28 June 2024

28 June 2024

28 June 2025

28 June 2025

28 June 2024

30 Oct 2022

30 Oct 2023 

1   One tranche of this award vested on 30 October 2022. As the award does not have any performance conditions, it is not included in the single figure of remuneration,  

in accordance with the regulations. 

Airtel Africa share price
The closing price of an ordinary share on the London Stock Exchange on 31 March 2023 was 106.5p, with the range between 1 April 2022 and 
31 March 2023 being 104.6p to 170.9p.

Statement on voting at the 2021 Annual General Meeting (unaudited)
At our 15 July 2022 AGM, votes cast on the directors’ remuneration report and directors’ remuneration policy were as follows:

Percentage of votes cast

Number of votes cast

For

Against

For

Against

Withheld

99.08%

94.98%

0.92% 3,381,623,020

31,297,216

58,732,404

5.02% 3,241,503,962

171,412,682

58,735,995

Directors’ remuneration report

Directors’ remuneration policy

On behalf of the Board

Doug Baillie 
Chair, Remuneration Committee 

10 May 2023

Airtel Africa plc Annual Report and Accounts 2023

163

FINANCIAL STATEMENTS

Financial 
statements

166 

Independent auditor’s report

174  Consolidated statement of comprehensive income

175	 Consolidated	statement	of	financial position	

176  Consolidated statement of changes in equity

177	 Consolidated	statement	of	cash	flows

178	 Notes	to	consolidated	financial statements

236	 Company	statement	of	financial	position

237  Company statements of changes in equity

238	 Notes	to	company	only	financial	statements

164 Airtel Africa plc Annual Report and Accounts 2023

 
Airtel Africa plc Annual Report and Accounts 2023

165

FINANCIAL STATEMENTS

Independent auditor’s report to the members of Airtel Africa plc

Report on the audit of the financial 
statements

1. Opinion

In our opinion:

•  the	financial	statements	of	Airtel	Africa	plc	(the	‘company’)	and	
its	subsidiaries	(the	‘Group’)	give	a	true	and	fair	view	of	the	state	
of	the	Group’s	and	of	the	company’s	affairs	as	at	31 March	
2023	and	of	the	Group’s	profit	for	the	year	then	ended;

•  the	Group	financial	statements	have	been	properly	prepared	 
in	accordance	with	United	Kingdom	adopted	international	
accounting standards and International Financial Reporting 
Standards	(IFRSs)	as	issued	by	the	International	Accounting	
Standards	Board	(IASB);

•  the	company	financial	statements	have	been	properly	prepared	

in	accordance	with	United	Kingdom	Generally	Accepted	
Accounting Practice, including Financial Reporting Standard 
101	“Reduced	Disclosure	Framework”;	and

•  the	financial	statements	have	been	prepared	in	accordance	

with	the	requirements	of	the	Companies	Act	2006.

We	have	audited	the	financial	statements	which	comprise:

•  the	consolidated	statement	of	comprehensive	income;

•  the	consolidated	and	company	statements	of	financial	position;

•  the	consolidated	and	company	statements	of	changes	in	equity;

•  the	consolidated	cash	flow	statement;	and

•  the	related	notes	1	to	35	of	the	Group	financial	statements	and	the	

related	notes	1	to	11	of	the	company	financial	statements.	

The	financial	reporting	framework	that	has	been	applied	in	the	
preparation	of	the	Group	financial	statements	is	applicable	law,	United	
Kingdom	adopted	international	accounting	standards	and	IFRSs	as	
issued	by	the	IASB.	The	financial	reporting	framework	that	has	been	
applied	in	the	preparation	of	the	parent	company	financial	statements	
is	applicable	law	and	United	Kingdom	Accounting	Standards,	including	
FRS101	‘Reduced	Disclosure	Framework’	(United	Kingdom	Generally	
Accepted	Accounting	Practice).

2. Basis for opinion
We	conducted	our	audit	in	accordance	with	International	Standards	on	
Auditing	(UK)	(ISAs	(UK))	and	applicable	law.	Our	responsibilities	under	
those standards are further described in the auditor’s responsibilities 
for	the	audit	of	the	financial	statements	section	of	our	report.	

We	are	independent	of	the	Group	and	the	company	in	accordance	
with	the	ethical	requirements	that	are	relevant	to	our	audit	of	the	
financial	statements	in	the	UK,	including	the	Financial	Reporting	
Council’s	(the	‘FRC’s’)	Ethical	Standard	as	applied	to	listed	public	
interest	entities,	and	we	have	fulfilled	our	other	ethical	responsibilities	
in	accordance	with	these	requirements.	The	non-audit	services	
provided	to	the	Group	and	company	for	the	year	are	disclosed	in	 
note	8.1	in	the	Group	financial	statements.	We	confirm	that	we	have	
not	provided	any	non-audit	services	prohibited	by	the	FRC’s	Ethical	
Standard	to	the	Group	or	the	company.

We	believe	that	the	audit	evidence	we	have	obtained	is	sufficient	and	
appropriate	to	provide	a	basis	for	our	opinion.

3. Summary of our audit approach

Key audit matters

Materiality

Scoping

Significant changes 
in our approach

The	key	audit	matters	that	we	identified	in	the	
current	year	were:

•  Prepaid	and	Airtel	Money	(mobile	money)	

revenue

•  Airtel	Money	restricted	cash;	and

•  The	classification	of	legal	cases.

Within	this	report,	key	audit	matters	are	
identified	as	follows:

•  Newly	identified

•  Increased	level	of	risk

•  Similar	level	of	risk

•  Decreased	level	of	risk

The	materiality	that	we	used	for	the	Group	
financial	statements	was	$65m	which	
represents	6.3%	of	profit	before	tax	(March	
2022:	5.1%	of	profit	before	tax)	and	2.5%	
(March	2022:	3%)	of	underlying	earnings	
before	interest,	tax,	depreciation	and	
amortisation	(underlying	EBITDA).

Our	scope	covered	seventeen	components.	 
Of	these,	three	were	full-scope	audits.	 
Six	components	were	subject	to	an	audit	 
of	specified	account	balances	and	seven	
components	were	subject	to	analytical	 
review	procedures.	A	further	component	is	 
the	Group’s	shared	service	centre	in	India.	 
The	scope	of	this	component	was	either	a	 
full	scope	or	an	audit	of	specified	account	
balances depending on the scope of the 
component managed at the shared service 
centre.	These	covered	96%	of	Group	profit	
before	tax,	97%	of	Group	revenue	and	96%	 
of	the	Group	total	assets.	Components	 
and	balances	not	in	scope	were	subject	to	
analytical procedures performed by the  
Group	audit	team.

Airtel	Money	restricted	cash	has	now	been	
included	as	a	separate	key	audit	matter	given	
the increase in size and prominence of the 
Group’s	mobile	money	business.	

Going	concern	has	not	been	included	as	key	
audit matter this year given the continued 
profitability	of	the	Group	and	the	early	
prepayment	of	bonds	in	the	current	year.

Gabon,	Chad,	Congo	B,	Rwanda,	Seychelles	
and	Madagascar	are	now	subject	to	 
analytical	review	procedures	this	year	as	 
these components are deemed not to be 
significant	to	the	Group.

We	tested	the	operating	effectiveness	of	
controls	relating	to	IFRS16,	the	classification	 
of	legal	and	regulatory	matters	as	well	as	the	
consolidation	process	this	year.	

4. Conclusions relating to going concern
In	auditing	the	financial	statements,	we	have	concluded	that	the	
directors’ use of the going concern basis of accounting in the 
preparation	of	the	financial	statements	is	appropriate.

Our	evaluation	of	the	directors’	assessment	of	the	Group’s	and	
company’s ability to continue to adopt the going concern basis  
of accounting included:

166 Airtel Africa plc Annual Report and Accounts 2023

•  Obtaining	an	understanding	of	the	relevant	controls	over	the	

Group’s	forecasting	process;

•  Performing	retrospective	reviews	of	historical	forecasts	to	assess	

the	reasonableness	of	the	Group’s	forecasting	process;

•  Performing	risk	assessment	procedures	in	response	to	the	

economic	disruption	risk.	This	covered	a	period	of	at	least	twelve	
months	from	the	date	of	approval	of	the	financial	statements;

•  Assessing the reasonableness of the anticipated impact of the 

Group’s	principal	risks	on	the	Group’s	cash	flow	projections	and	 
how	these	were	factored	into	the	Group’s	reasonable	worst	case	
forecast,	including:	currency	devaluation;	a	reduction	in	revenue	 
and	profit;	and	legal,	tax	and	regulatory	claims;

•  Assessing and challenging the assumptions used by the directors in 
each	of	the	cash	flow	forecasts,	considering	our	own	expectations	
based	on	our	knowledge	of	the	Group;

•  Assessing	and	challenging	the	key	mitigating	actions	available,	
including	a	reduction	in	capital	expenditure	and	lower	dividends	
payouts;

•  Obtaining	direct	confirmations	of	the	value,	duration	and	terms	for	

the	Group’s	undrawn	committed	facilities	as	at	the	year-end;	

•  Recalculating	the	cash	headroom	available	using	undrawn	
committed facilities in each of the scenarios prepared by 
management and approved by the directors and testing the 
integrity	and	mechanical	accuracy	of	the	going	concern	model;	and

•  Assessing	the	appropriateness	of	the	disclosures	in	the	financial	

statements.

Based	on	the	work	we	have	performed,	we	have	not	identified	 
any material uncertainties relating to events or conditions that, 
individually	or	collectively,	may	cast	significant	doubt	on	the	Group’s	
and company’s ability to continue as a going concern for a period  
of	at	least	twelve	months	from	when	the	financial	statements	are	
authorised	for	issue.

In	relation	to	the	reporting	on	how	the	Group	has	applied	the	UK	
Corporate	Governance	Code,	we	have	nothing	material	to	add	or	 
draw	attention	to	in	relation	to	the	directors’	statement	in	the	financial	
statements	about	whether	the	directors	considered	it	appropriate	to	
adopt	the	going	concern	basis	of	accounting.

Our	responsibilities	and	the	responsibilities	of	the	directors	with	
respect to going concern are described in the relevant sections  
of	this	report.

5. Key audit matters
Key	audit	matters	are	those	matters	that,	in	our	professional	judgement,	were	of	most	significance	in	our	audit	of	the	financial	statements	of	 
the	current	period	and	include	the	most	significant	assessed	risks	of	material	misstatement	(whether	or	not	due	to	fraud)	that	we	identified.	
These	matters	included	those	which	had	the	greatest	effect	on:	the	overall	audit	strategy,	the	allocation	of	resources	in	the	audit;	and	directing	
the	efforts	of	the	engagement	team.

These	matters	were	addressed	in	the	context	of	our	audit	of	the	financial	statements	as	a	whole,	and	in	forming	our	opinion	thereon,	and	we	do	
not	provide	a	separate	opinion	on	these	matters.

5.1. Prepaid and mobile money revenue 

Key audit matter 
description

As	set	out	in	note	6	to	the	financial	statements,	revenue	of	$5,255m	(March	2022:	$4,714m)	is	derived	from	the	provision	
of	voice,	data,	mobile	money	and	other	services.	These	revenue	streams	account	for	$5,245m	of	revenue	(March	2022:	
$4,307m)	with	voice	and	data	accounting	for	$4,278m	(March	2022:	$3,883m)	of	revenue	and	mobile	money	services	
accounting	for	$540m	(March	2022:	$424m)	of	revenue.	

How the scope  
of our audit 
responded to the 
key audit matter

88%	of	voice	and	data	revenue	derives	from	customers	who	subscribe	to	services	on	a	prepaid	basis.	Mobile	money	
revenue	relates	to	the	commission	earned	on	allowing	customers	to	transfer	funds	and	pay	bills	on	the	Group’s	mobile	
money	IT	platform,	Mobiquity.	The	Group’s	accounting	policies	on	prepaid	and	mobile	money	revenue	are	set	out	in	 
note	2.21.	

Due	to	the	complexity	of	the	Group’s	revenue	recording	systems	(IN	for	prepaid	revenue	and	Mobiquity	for	mobile	money)	
and	the	volume	of	customer	data,	we	identified	a	key	audit	matter	relating	to	prepaid	revenue,	specifically	(i)	the	correct	
set	up	of	tariffs	on	the	applicable	systems	and	(ii)	the	manual	journal	posting	of	revenue	from	the	billing	system	to	the	
general	ledger.	For	mobile	money,	we	identified	a	key	audit	matter	in	relation	to	the	accuracy	of	rates	and	tariffs	within	the	
Mobiquity	system.	Errors	in	either	would	impact	the	accuracy	of	prepaid	and	mobile	money	revenue.	We	also	identified	a	
fraud	risk	in	respect	of	both	matters.

Our	procedures	involved:

•  Working	with	our	IT	specialists	to	understand	the	IT	environment	in	which	the	revenue	recording	systems	reside,	

including	interface	controls	between	different	IT	applications.	This	included	the	IN	billing	system	for	prepaid	revenue	
and	the	Mobquity	IT	platform	for	mobile	money;

•  Testing	the	relevant	controls	over	(a)	approvals	and	maintenance	of	new	plans	in	the	IN	billing	system,	and	(b)	

authorisation	of	rate	changes	and	the	maintenance	of	rates	within	the	IN	and	Mobquity	systems;

•  Testing	the	reconciliation	process	between	the	general	ledger	and	IN	and	Mobiquity,	including	any	manual	 

adjustments	posted;

•  For prepaid revenue, testing a sample of call record validations to test the accuracy of prepaid revenue and the 

resolution	of	exceptions	in	addition	to	performing	independent	call	testing	to	evidence	that	the	amounts	charged	 
to	the	subscriber	is	consistent	with	the	approved	tariffs;	

•  We	analysed	key	movements	in	prepaid	revenue	recorded	within	the	general	ledger	against	cash	collection	in	the	billing	

systems	at	the	Group	level;

•  For	prepaid	revenue,	tested	a	sample	of	tarrifs	set	up	in	IN	system;

•  For	Airtel	Money,	tested	a	sample	of	tariffs	set	up	in	Mobiquity	system;	and

•  We	also	created	our	expectation	of	the	Airtel	Money	revenue	by	considering	the	transactions	and	the	applicable	rates	

and	compared	the	actual	revenue	recorded	with	the	expected	revenue.

Key observations Based	on	our	work,	we	noted	no	significant	issues	on	the	accuracy	of	prepaid	and	mobile	money	revenue	recorded	in	 

the	year.

Airtel Africa plc Annual Report and Accounts 2023

167

FINANCIAL STATEMENTS

Independent auditor’s report to the members of Airtel Africa plc continued

5.2. Mobile money restricted cash 

Key audit matter 
description

Airtel	Money	has	been	identified	as	a	separate	reportable	segment	for	the	year	ended	31	March	2023	due	to	the	growth	
in	this	business	together	with	changes	to	the	Group’s	organisational	structure,	including	the	separate	reporting	of	the	
results	of	mobile	money	to	the	Chief	Operating	Decision	Maker	(CODM)	for	the	allocation	of	resources	and	assessment	 
of	performance.

How the scope  
of our audit 
responded to the 
key audit matter

The	Group	holds	cash	on	behalf	of	its	mobile	money	customers,	which	is	restricted	for	use	by	the	Group.	The	total	
restricted	cash	balance	as	at	31	March	2023	amounted	to	$617m	(March	2022:	$513m)	and	is	presented	as	‘balance	
held	under	mobile	money	trust’	under	cash	and	cash	equivalents.	

We	identified	a	key	audit	matter	and	a	fraud	risk	related	to	the	existence	of	this	restricted	cash	balance.

Our	procedures	involved:

•  Testing	the	relevant	controls	around	the	exsistence	and	valuation	of	the	Airtel	Money	restricted	cash	balance.

•  Obtained	and	tested	the	Airtel	Money	bank	reconciliations,	tracing	the	amounts	held	to	external,	independent	

confirmations.

•  Testing	a	sample	of	transactions	at	or	around	period	end	to	ensure	the	transactions	were	appropriate	and	did	not	

constitute	transfers	into	the	Group’s	own	operating	bank	accounts.

Key observations Based	on	our	work,	we	noted	no	exceptions	regarding	the	existence	of	the	mobile	money	restricted	cash	balance.

5.3 Classification of legal matters

Key audit matter 
description

Management	has	recorded	a	provision	of	$7m	(March	2022:	$7m)	in	respect	of	legal	claims	against	components	
operating	within	complex	jurisdictions.	This	is	included	in	the	total	provision	for	legal	and	regulatory	cases	amounting	 
to	$34m	(March	2022:	$51m)	as	set	out	in	note	25	to	the	financial	statements.	Contingent	liabilities	as	at	31	March	 
2023	for	legal	claims	in	these	jurisdictions	amounted	to	$69m	(March	2022:	$70m)	as	described	in	Note	29	to	the	
financial	statements.	

Airtel	Africa	has	business	operations	in	14	countries	across	Africa,	each	with	different	legal	environments.	Certain	
components	operate	in	higher-risk	and	complex	jurisdictions	than	others.	Each	component	maintains	legal	registers	which	
are	updated	on	a	monthly	basis	to	summarise	the	current	position	of	each	legal	case	and	to	consider	whether	a	legal	case	
is	assessed	as	probable,	possible	or	remote	in	accordance	with	IAS	37:	Provisions,	Contingent	Liabilities	and	Contingent	
assets,	and	consequently	whether	a	provision	or	contingent	liability	disclosure	is	required.	Management	of	these	matters	
is	frequently	supported	by	external	counsel	in	the	local	markets	and	the	opinion	of	counsel	is	considered	in	assessing	the	
classification	of	the	matter	as	probable,	possible	or	remote	in	accordance	with	IAS	37:	Provisions,	Contingent	Liabilities	
and	Contingent	assets.	

Further	information	on	the	Group’s	policies	for	legal	matters,	including	the	judgements	taken,	can	be	found	in	notes	2.19	
and	2.20	of	the	financial	statements,	and	within	the	key	source	of	estimation	uncertainty	disclosures	in	note	3.1.	The	Audit	
and	Risk	Committee	also	comment	on	this	area	in	their	report	on	page	106.

We	identified	a	key	audit	matter	relating	to	the	appropriate	classification	and	presentation	of	legal	cases	within	the	
financial	statements	as	remote	(no	disclosure),	possible	(contingent	liability,	note	29)	and	probable	(provision,	note	25)	in	
accordance	with	IAS	37,	with	a	focus	on	components	operating	in	complex	jurisdictions.	There	is	an	incremental	challenge	
in	predicting	the	outcome	of	the	ongoing	cases	in	these	jurisdictions	due	to	the	significant	number	of	cases	and	the	high	
value	of	the	claims.	Management	has	exercised	significant	judgement	in	determining	their	assessment	of	the	outcome	
and	the	accounting	consequences	thereon.	As	a	result	of	these	factors,	we	consider	there	to	be	a	fraud	risk	associated	
with	this	key	audit	matter	due	to	susceptibility	of	the	judgement	to	bias.

Our	procedures	involved:

•  Obtaining	an	understanding	of	the	relevant	controls	concerning	the	classification	of	legal	cases	and	testing	the	design,	

implementation	and	operating	effectiveness	of	these	controls;

•  Assessing	a	sample	of	cases	and	challenging	whether	the	cases	are	appropriately	classified	as	probable,	possible	or	

remote	based	on	IAS	37:	Provisions,	Contingent	Liabilities	and	Contingent	Assets;

•  Holding	discussions	with	internal	legal	counsel	and	obtaining	supporting	evidence	for	a	sample	of	cases;

•  Circularising	external	legal	counsel	for	a	sample	of	cases	and	checking	their	assessment	of	whether	a	case	is	 

probable,	possible	or	remote	is	appropriate.	We	also	evaluated	the	competence,	capability	and	objectivity	of	external	
legal	counsel;

•  Assessing the consistency and completeness of approach across each operating company by considering if there  
is	any	precedent	for	similar	cases	to	be	settled	within	each	jurisdiction,	as	well	as	current	legal	settlements;	and	

•  Evaluating	the	financial	statement	disclosures,	including	the	articulation	of	each	material	case.

How the scope  
of our audit 
responded to the 
key audit matter

Key observations Based	on	the	procedures	performed	we	consider	the	classification	of	legal	cases	as	probable,	possible	and	remote	to	 

be	appropriate.

We	consider	the	provision	and	contingent	liability	disclosures	within	notes	25	and	29	of	the	financial	statements	to	 
be	appropriate.	

168 Airtel Africa plc Annual Report and Accounts 2023

6. Our application of materiality
6.1 Materiality
We	define	materiality	as	the	magnitude	of	misstatement	in	the	financial	statements	that	makes	it	probable	that	the	economic	decisions	of	a	
reasonably	knowledgeable	person	would	be	changed	or	influenced.	We	use	materiality	both	in	planning	the	scope	of	our	audit	work	and	in	
evaluating	the	results	of	our	work.

Based	on	our	professional	judgement,	we	determined	materiality	for	the	financial	statements	as	a	whole	as	follows:

Materiality

$65m	(March	2022:	$62m)

Group financial statements

Basis for determining 
materiality

6.3%	of	profit	before	tax	(March	2022:	5.1%	of	profit	
before	tax)	and	2.5%	of	underlying	EBITDA	(March	2022:	
3%	of	underlying	EBITDA).

Rationale for the 
benchmark applied

Profit	before	tax	is	our	primary	benchmark	as	it	impacts	
distributable	reserves	and	dividends,	which	is	key	for	
investors.	Underlying	EBITDA	is	also	a	key	performance	
measure	for	the	Group.

Parent company financial statements

$41m	(March	2022:	$33.5m)

1%	of	net	assets	(March	2022:	1%	of	net	assets	).	

Airtel	Africa	plc	is	a	holding	company,	which	holds	
investments	in	a	number	of	subsidiaries.	Thus,	the	primary	
users	of	the	company’s	financial	statements	are	the	
Group’s	shareholders	and	the	directors	and	management	
of	its	holding	company	(Bharti	Airtel	Limited)	and	ultimate	
holding	company	(Bharti	Enterprises	(Holding)	Private	
Limited	which	is	held	by	the	private	trusts	of	the	Bharti	
family).	We	therefore	considered	net	assets	to	be	the	most	
appropriate	benchmark	given	the	primary	purpose	of	the	
company	is	a	holding	company.

Profit before tax
$1,034m

Profit before tax
Group materiality

$65m
Group materiality

$3m to $49m
Component materiality range

$3.3m
Audit and Risk Committee
reporting threshold

6.2 Performance materiality
We	set	performance	materiality	at	a	level	lower	than	materiality	to	reduce	the	probability	that,	in	aggregate,	uncorrected	and	undetected	
misstatements	exceed	the	materiality	for	the	financial	statements	as	a	whole.	

Performance 
materiality

Basis and rationale 
for determining 
performance 
materiality

Group financial statements

Parent company financial statements

65%	(March	2022:	60%)	of	Group	materiality

65%	(March	2022:	60%)	of	parent	company	materiality	

In	determining	performance	materiality,	we	considered	the	following	factors:	

a.		Our	experience	of	auditing	the	Group:	this	is	the	fifth	year	of	our	audit	of	the	consolidated	financial	statements	and	

fourth	year	of	auditing	the	Group	as	a	listed	entity	on	the	London	Stock	Exchange;	

b.		Our	ability	to	visit	component	management	and	component	audit	teams	in	India,	Dubai	and	Africa	during	the	year	

following	the	easing	of	covid-related	travel	restrictions;	and

c.	The	maturity	of	the	Group’s	control	environment.

As	a	result	of	these	factors,	we	increased	performance	materiality	to	65%	of	Group	materiality	(March	2022:	60%	of	
Group	materiality).	We	applied	the	same	approach	in	calculating	parent	company	materiality.

6.3 Error reporting threshold
We	agreed	with	the	Audit	and	Risk	Committee	that	we	would	report	to	the	Committee	all	audit	differences	in	excess	of	$3.3m	(March	2022:	
$3.1m),	as	well	as	differences	below	that	threshold	that,	in	our	view,	warranted	reporting	on	qualitative	grounds.	We	also	report	to	the	Audit	and	
Risk	Committee	on	disclosure	matters	that	we	identified	when	assessing	the	overall	presentation	of	the	financial	statements.

Airtel Africa plc Annual Report and Accounts 2023

169

FINANCIAL STATEMENTS

Independent auditor’s report to the members of Airtel Africa plc continued

7. An overview of the scope of our audit
7.1 Identification and scoping of components
Our	component	audit	scope	requires	us	to	(a)	achieve	sufficient	
coverage	across	the	Group	to	address	the	key	risk	areas	and	(b)	 
meet	the	requirements	of	ISA	(UK)	600	to	plan	and	oversee	the	work	
performed	by	component	audit	teams.	Our	Group	audit	was	scoped	
on	an	entity-level	basis,	assessing	components	against	the	risk	of	
material	misstatement	at	the	Group	level.	We	also	considered	the	
quantum	of	financial	statement	balances	and	individual	financial	
transactions	of	a	significant	nature.	In	performing	our	assessment,	 
we	have	considered	the	geographical	spread	of	the	Group	and	risks	
presented	within	each	region.

The	Group	operates	across	fourteen	countries	across	Africa	(each	
were	identified	as	a	component	for	audit	purposes)	and	supported	 
by	the	Group’s	shared	service	centre	based	in	India,	as	well	as	a	key	
holding	company	based	in	the	Netherlands	(Bharti	Airtel	Netherlands	
B.V.)	which	holds	a	part	of	the	Group’s	debt,	and	Airtel	Africa	plc,	 
the	company.

Component	teams	performed	full	scope	audits	on	two	components	
(Nigeria	and	Uganda)	and	audits	of	specified	account	balances	on	 
five	components	as	set	out	in	the	table	below.	We	performed	interim	
audit	procedures	for	the	9	months	ended	31	December	2022	on	
Nigeria,	Uganda,	Tanzania,	Kenya,	Malawi,	Zambia	and	the	DRC	and	
additional	procedures	for	the	period	to	the	year	ended	31	March	2023.	

For	Congo	B,	Gabon,	Niger,	Chad,	Seychelles,	Rwanda	and	
Madagascar	we	performed	analytical	review	procedures	at	the	Group	
level	for	the	year	ended	31	March	2023	as	these	components	are	not	
significant	to	the	Group.

We performed a full scope audit on Airtel Africa plc and an audit  
of	specified	account	balances	on	Bharti	Airtel	Netherlands	B.V.	
A component	audit	team	also	performed	procedures	at	the	shared	
service	centre	in	India.	The	scope	of	the	shared	service	centre	
matched	the	scope	of	each	African	component	e.g.	the	Nigeria	
transactions	at	the	shared	service	centre	were	subject	to	a	full	 
scope	audit.	

The	Group	team	performed	analytical	review	procedures	on	the	
remaining	balances	not	included	within	audit	scope,	each	of	which	 
are	insignificant.	This	included	other	holding	companies	within	the	
Netherlands,	including	AMC	B.V.,	the	holding	company	of	the	main	
Airtel	Money	entities.	We	also	made	inquiries	of	management	and	
evaluated	and	tested	management’s	Group-wide	controls	across	a	
range	of	locations	and	segments	in	order	to	address	the	risk	of	residual	
misstatement	on	a	segment-wide	and	component	basis.	At	the	 
Group	level,	we	also	tested	the	consolidation	process	and	performed	
procedures	over	significant	risks	and	controls.	We	also	assessed	the	
accounting	for	key	transactions	in	the	year,	as	set	out	in	note	5	to	the	
financial	statements.	

The	below	table	summarises	the	segment	allocation	and	scope	of	the	Group’s	components:

Segment

Nigeria

East Africa

Full scope audit

Audits of specified balances

Analytical review procedures

Nigeria

Uganda

–

–

Tanzania,	Malawi,	Kenya	and	Zambia

Rwanda

Francophone

–

Democratic	Republic	of	the	Congo	

Congo	Brazzaville,	Niger,	Chad,	Gabon,	
Madagascar	and	Seychelles

Other	components	deemed	insignificant	
to	the	Group

Central

Revenue

Airtel Africa plc and shared service 
centre in India for the full scope 
components 

Netherland holding company and  
shared service centre in India for other 
components in scope 

14%

Total assets

10%

37%

32%

58%

Full audit scope
Specified audit procedures
Review at Group level

1%

33%

49%

Full audit scope
Specified audit procedures
Review at Group level

Profit before tax

66%

Full audit scope
Specified audit procedures
Review at Group level

170 Airtel Africa plc Annual Report and Accounts 2023

7.2 Our consideration of the control environment 
7.2.1	IT	controls
As	a	business,	the	Group	is	heavily	reliant	on	IT	systems.	Therefore,	
effective	IT	controls	are	important	not	just	to	address	financial	risks,	
but also for other areas such as operational, regulatory and 
reputational	risk.	Given	the	high	volume,	low	value	nature	of	the	
Group’s	transactions,	reliance	on	the	IT	control	environment	is	a	
fundamental	part	of	the	audit	approach,	not	least	for	revenue.

Our	assessment	of	the	IT	control	environment	included	testing	 
general	IT	controls	(such	as	user	access	and	IT	change	management),	
automated	controls	(such	as	appropriate	configuration	of	tariffs)	 
and	system	generated	reports	(such	as	daily	recharge	reports).

Key	systems	in	scope	for	the	audit	were	the	accounting	and	revenue	
recording	systems	(IN,	Intec	and	Mobiquity),	including	revenue	
recording	systems	managed	in	country	(such	as	those	relating	to	
prepaid,	mobile	money	and	interconnect	revenue)	and	the	Group’s	
general	ledger	system.	The	Group	is	reliant	on	third	parties	for	the	
support and maintenance of these systems, and arrangements are  
in	place	with	a	range	of	third-party	IT	providers.

7.2.2	Business	processes
We previously relied on controls for our full scope audits and audits of 
specified	balances	over	the	prepaid	revenue,	interconnect	revenue,	
mobile	money	revenue,	expenditure	and	payables,	property	plant	 
and	equipment	and	payroll	cycles.	In	the	year	we	expanded	this	to	
cover	reliance	over	the	classification	of	legal	and	regulatory	cases,	 
the	recording	or	leases	and	the	consolidation	processes	following	
improvements	in	the	controls	of	these	areas.	

7.2.3	Governance	controls
We paid particular attention to the governance of the relationship  
with	the	company	and	entity	level	controls.	We	did	not	identify	any	
significant	findings	in	these	areas.

7.3 Our consideration of climate-related risks
The	Group	has	disclosed	its	Task	force	on	climate-related	financial	
disclosures	(‘TCFD’)	on	pages	56-59	of	the	Annual	Report,	including	 
its	governance	process	for	managing	climate	related	risks,	the	climate	
related	risks	and	opportunities	and	how	these	risks	and	opportunities	
are	managed.	We	assessed	the	TCFD	recommended	disclosures	
within	the	Annual	Report	and	considered	whether	they	are	materially	
consistent	with	the	financial	statements	and	our	knowledge	obtained	
in	the	audit.

We obtained an understanding of management’s process for 
considering	the	impact	of	climate-related	risks.	We	evaluated	these	
risks	to	assess	whether	they	were	complete	and	consistent	with	 
our	understanding	of	the	Group	and	our	wider	risk	assessment	
procedures.	The	key	focus	was	the	impact	of	climate	change	on	the	
impairment	review	performed	on	the	Group’s	assets,	particularly	 
in	respect	of	Goodwill.	Management	disclosed	in	note	15	that	no	
reasonable possible change in any assumption underpinning the 
impairment	review	would	lead	to	an	impairment	which	includes	the	
impact	of	climate	change.	We	assessed	this	as	part	of	our	work	on	
impairment	and	agree	with	the	conclusions	drawn.	

7.4 Working with other auditors
The	work	on	all	components	subject	to	either	full	audit	or	an	audit	 
of	specified	account	balances	was	performed	by	Deloitte	member	
firms.	The	majority	of	account	balances	are	managed	and	audited	 
at	the	shared	service	centre	in	India.	This	is	supplemented	by	the	
management and audit of account balances at each operating 
company	and	the	Group	head	office	in	Dubai.	

We	held	a	planning	meeting	in	Dubai	with	all	the	component	audit	
teams	to	discuss	and	agree	the	planning	and	execution	of	the	audit;	at	
the	same	meeting	we	met	with	Group	management	to	communicate	
our	planned	audit	strategy,	including	key	audit	focus	areas.	

As	part	of	oversight	procedures,	we	visited	all	the	full	scope	
components	and	all	the	components	subject	to	audit	of	specified	
account	balances	(Nigeria,	Uganda,	the	DRC,	Kenya,	Tanzania,	 
Malawi	and	Zambia).	We	also	visited	Gabon	and	Congo	Brazzaville	
components,	which	was	subject	to	Group	analytical	review	
procedures,	the	shared	service	centre	in	India	and	the	Group’s	head	
office	in	Dubai.	We	remained	in	regular	contact	with	all	component	
teams	throughout	the	year	to	understand	key	issues	and	appropriately	
plan	and	execute	the	year	end	audit.	The	frequency	of	these	
interactions	was	increased	during	the	key	audit	periods	and	included	
direct	calls	between	senior	members	of	the	Group	and	component	
audit	teams.

We issued detailed instructions to our component audit teams, 
included	them	within	our	team	briefings	and	regular	status	calls,	 
and	reviewed	component	auditor	working	papers	during	the	above	
component	visits	and	remotely	via	online	review	of	their	audit	files.

Throughout	the	core	period	of	the	audit,	we	held	regular,	and	at	times	
daily	calls	with	Group	management,	which	also	involved	Deloitte	India,	
who	audit	the	shared	service	centre	in	India	and	where	the	majority	of	
account	balances	are	managed.

8. Other information
The other information comprises the information included in the 
annual report, including the strategic report, the corporate governance 
report, the directors’ remuneration report and the directors’ report, 
other	than	the	financial	statements	and	our	auditor’s	report	thereon.	
The directors are responsible for the other information contained 
within	the	annual	report.

Our	opinion	on	the	financial	statements	does	not	cover	the	other	
information	and,	except	to	the	extent	otherwise	explicitly	stated	in	our	
report,	we	do	not	express	any	form	of	assurance	conclusion	thereon.

Our	responsibility	is	to	read	the	other	information	and,	in	doing	so,	
consider	whether	the	other	information	is	materially	inconsistent	with	
the	financial	statements	or	our	knowledge	obtained	in	the	course	of	
the	audit,	or	otherwise	appears	to	be	materially	misstated.

If	we	identify	such	material	inconsistencies	or	apparent	material	
misstatements,	we	are	required	to	determine	whether	this	gives	rise	 
to	a	material	misstatement	in	the	financial	statements	themselves.	 
If,	based	on	the	work	we	have	performed,	we	conclude	that	there	is	 
a	material	misstatement	of	this	other	information,	we	are	required	to	
report	that	fact.

We have nothing to report in this regard.

9. Responsibilities of directors
As	explained	more	fully	in	the	directors’	responsibilities	statement,	 
the	directors	are	responsible	for	the	preparation	of	the	financial	
statements	and	for	being	satisfied	that	they	give	a	true	and	fair	view,	
and for such internal control as the directors determine is necessary  
to	enable	the	preparation	of	financial	statements	that	are	free	from	
material	misstatement,	whether	due	to	fraud	or	error.

In	preparing	the	financial	statements,	the	directors	are	responsible	for	
assessing	the	Group’s	and	the	company’s	ability	to	continue	as	a	going	
concern, disclosing as applicable, matters related to going concern and 
using the going concern basis of accounting unless the directors either 
intend	to	liquidate	the	Group	or	the	company	or	to	cease	operations,	or	
have	no	realistic	alternative	but	to	do	so.

Airtel Africa plc Annual Report and Accounts 2023

171

FINANCIAL STATEMENTS

Independent auditor’s report to the members of Airtel Africa plc continued

We also obtained an understanding of the legal and regulatory 
frameworks	that	the	Group	operates	in,	focusing	on	provisions	 
of	those	laws	and	regulations	that	had	a	direct	effect	on	the	
determination	of	material	amounts	and	disclosures	in	the	financial	
statements.	The	key	laws	and	regulations	we	considered	in	this	
context	included	the	UK	Companies	Act	and	relevant	tax	legislation	 
in	the	jurisdictions	that	the	Group	operates.

In	addition,	we	considered	provisions	of	other	laws	and	regulations	that	
do	not	have	a	direct	effect	on	the	financial	statements	but	compliance	
with	which	may	be	fundamental	to	the	Group’s	ability	to	operate	or	 
to	avoid	a	material	penalty.	This	primarily	includes	the	regulations	set	
by	the	telecommunication	and	mobile	money	regulator	within	each	
operating	entity	and	the	relevant	financial	regulations	which	govern	
the	components.

11.2 Audit response to risks identified
As	a	result	of	performing	the	above,	we	identified	prepaid	and	mobile	
money	revenue,	the	existence	of	mobile	money	restricted	cash	and	 
the	classification	of	legal	cases	in	components	operating	in	certain	
jurisdictions	as	key	audit	matters	related	to	the	potential	risk	of	fraud	 
or	non-compliance	with	laws	and	regulations.	The	key	audit	matters	
section	of	our	report	explains	the	matter	in	more	detail	and	describes	
the	specific	procedures	we	performed	in	response	to	those	key	 
audit	matters.	

In	addition	to	the	above,	our	procedures	to	respond	to	risks	identified	
included	the	following:

•  reviewing	the	financial	statement	disclosures	and	testing	to	

supporting	documentation	to	assess	compliance	with	provisions	of	
relevant	laws	and	regulations	described	as	having	a	direct	effect	on	
the	financial	statements;

•  enquiring	of	management,	the	audit	and	risk	committee	and	

in-house	legal	counsel	of	actual	and	potential	litigation	and	claims;

•  performing analytical procedures to identify any unusual or 
unexpected	relationships	that	may	indicate	risks	of	material	
misstatement	due	to	fraud;

•  reading	minutes	of	meetings	of	those	charged	with	governance,	

reviewing	internal	audit	reports	and	reviewing	correspondence	with	
relevant	tax	authorities;	

•  in	addressing	the	risk	of	fraud	through	management	override	of	
controls,	testing	the	appropriateness	of	journal	entries,	including	
enhanced	testing	of	manual	journal	entries	which	demonstrate	
characteristics	of	audit	interest;	assessing	whether	the	 
judgements	made	in	making	accounting	estimates	are	indicative	 
of	a	potential	bias;	and	evaluating	the	business	rationale	of	any	
significant	transactions	that	are	unusual	or	outside	the	normal	
course	of	business.

We	also	communicated	relevant	identified	laws	and	regulations	and	
potential	fraud	risks	to	all	engagement	team	members,	including	
specialists and component audit teams and remained alert to any 
indications	of	fraud	or	non-compliance	with	laws	and	regulations	
throughout	the	audit.

10. Auditor’s responsibilities for the audit of the  
financial statements
Our	objectives	are	to	obtain	reasonable	assurance	about	whether	the	
financial	statements	as	a	whole	are	free	from	material	misstatement,	
whether	due	to	fraud	or	error,	and	to	issue	an	auditor’s	report	that	
includes	our	opinion.	Reasonable	assurance	is	a	high	level	of	
assurance, but is not a guarantee that an audit conducted in 
accordance	with	ISAs	(UK)	will	always	detect	a	material	misstatement	
when	it	exists.	Misstatements	can	arise	from	fraud	or	error	and	are	
considered material if, individually or in the aggregate, they could 
reasonably	be	expected	to	influence	the	economic	decisions	of	users	
taken	on	the	basis	of	these	financial	statements.

A further description of our responsibilities for the audit of  
the	financial	statements	is	located	on	the	FRC’s	website	at:	 
www.frc.org.uk/auditorsresponsibilities.	This	description	forms	 
part	of	our	auditor’s	report.

11. Extent to which the audit was considered capable of 
detecting irregularities, including fraud
Irregularities,	including	fraud,	are	instances	of	non-compliance	 
with	laws	and	regulations.	We	design	procedures	in	line	with	our	
responsibilities, outlined above, to detect material misstatements  
in	respect	of	irregularities,	including	fraud.	The	extent	to	which	our	
procedures are capable of detecting irregularities, including fraud  
is	detailed	below.	

11.1 Identifying and assessing potential risks related 
to irregularities
In	identifying	and	assessing	risks	of	material	misstatement	in	respect	
of	irregularities,	including	fraud	and	non-compliance	with	laws	and	
regulations,	we	considered	the	following:

•  the nature of the industry and sector, control environment and 
business	performance,	including	the	design	of	the	Group’s	
remuneration	policies,	key	drivers	for	directors’	remuneration,	 
bonus	levels	and	performance	targets;

•  results of our enquiries of management, internal audit and the Audit 
and	Risk	committee	about	their	own	identification	and	assessment	
of	the	risks	of	irregularities,	including	those	that	are	specific	to	the	
Group’s	sector;	

•  any	matters	we	identified	having	obtained	and	reviewed	the	Group’s	

documentation of their policies and procedures relating to:

 – identifying,	evaluating	and	complying	with	laws	and	regulations	

and	whether	they	were	aware	of	any	instances	of	non-compliance;

 – detecting	and	responding	to	the	risks	of	fraud	and	whether	they	

have	knowledge	of	any	actual,	suspected	or	alleged	fraud;

 – the	internal	controls	established	to	mitigate	risks	of	fraud	or	

non-compliance	with	laws	and	regulations;

•  the matters discussed among the audit engagement team, including 
significant	component	audit	teams	and	involving	relevant	internal	
specialists,	including	tax,	valuations,	and	IT	specialists	regarding	how	
and	where	fraud	might	occur	in	the	financial	statements	and	any	
potential	indicators	of	fraud.

As	a	result	of	these	procedures,	we	considered	the	opportunities	 
and	incentives	that	may	exist	within	the	organisation	for	fraud	and	
identified	the	greatest	potential	for	fraud	in	the	following	areas:	prepaid	
and	mobile	money	revenue,	the	existence	of	mobile	money	restricted	
cash	and	the	classification	of	legal	matters	in	components	operating	in	
certain	jurisdictions.	In	common	with	all	audits	under	ISAs	(UK),	we	are	
also	required	to	perform	specific	procedures	to	respond	to	the	risk	of	
management	override.

172 Airtel Africa plc Annual Report and Accounts 2023

Report on other legal and regulatory 
requirements

12. Opinions on other matters prescribed by the 
Companies Act 2006

In our opinion the part of the directors’ remuneration report to be 
audited	has	been	properly	prepared	in	accordance	with	the	
Companies	Act	2006.

In	our	opinion,	based	on	the	work	undertaken	in	the	course	of	 
the audit:

•  the information given in the strategic report and the directors’ 
report	for	the	financial	year	for	which	the	financial	statements	 
are	prepared	is	consistent	with	the	financial	statements;	and

•  the strategic report and the directors’ report have been prepared 

in	accordance	with	applicable	legal	requirements.

In	the	light	of	the	knowledge	and	understanding	of	the	Group	and	
the company and their environment obtained in the course of the 
audit,	we	have	not	identified	any	material	misstatements	in	the	
strategic	report	or	the	directors’	report.

13. Corporate governance statement
The	Listing	Rules	require	us	to	review	the	directors’	statement	in	
relation	to	going	concern,	longer-term	viability	and	that	part	of	the	
Corporate	Governance	Statement	relating	to	the	Group’s	compliance	
with	the	provisions	of	the	UK	Corporate	Governance	Code	specified	
for	our	review.

Based	on	the	work	undertaken	as	part	of	our	audit,	we	have	
concluded	that	each	of	the	following	elements	of	the	Corporate	
Governance	Statement	is	materially	consistent	with	the	financial	
statements	and	our	knowledge	obtained	during	the	audit:	

•  the	directors’	statement	with	regards	to	the	appropriateness	 
of adopting the going concern basis of accounting and any 
material	uncertainties	identified	set	out	on	pages	123	and	178;

•  the	directors’	explanation	as	to	its	assessment	of	the	Group’s	
prospects,	the	period	this	assessment	covers	and	why	the	
period	is	appropriate	set	out	on	pages	98-99;

•  the directors’ statement on fair, balanced and understandable 

set	out	on	page	122;

•  the	Board’s	confirmation	that	it	has	carried	out	a	robust	

assessment	of	the	emerging	and	principal	risks	set	out	on	 
page	90;

•  the	section	of	the	Annual	Report	that	describes	the	review	of	

effectiveness	of	risk	management	and	internal	control	systems	
set	out	on	pages	90-97;	and

•  the	section	describing	the	work	of	the	Audit	and	Risk	

Committee	set	out	on	pages	117-127.

14. Matters on which we are required to report 
by exception
14.1 Adequacy of explanations received and accounting 
records
Under	the	Companies	Act	2006	we	are	required	to	report	to	you	if,	in	
our opinion:

•  we	have	not	received	all	the	information	and	explanations	we	require	

for	our	audit;	or

•  adequate	accounting	records	have	not	been	kept	by	the	company,	
or returns adequate for our audit have not been received from 
branches	not	visited	by	us;	or

•  the	company	financial	statements	are	not	in	agreement	with	the	

accounting	records	and	returns.

We have nothing to report in respect of these matters.

14.2 Directors’ remuneration
Under	the	Companies	Act	2006	we	are	also	required	to	report	if	in	our	
opinion certain disclosures of directors’ remuneration have not been 
made or the part of the directors’ remuneration report to be audited is 
not	in	agreement	with	the	accounting	records	and	returns.

We have nothing to report in respect of these matters.

15. Other matters which we are required to address
15.1 Auditor tenure
Following	the	recommendation	of	the	audit	and	risk	committee,	 
we	were	appointed	by	the	Board	in	April	2019	to	audit	the	financial	
statements	for	the	year	ended	31	March	2019	and	subsequent	
financial	periods.	The	period	of	total	uninterrupted	engagement,	
including	previous	renewals	and	reappointments	of	the	firm	is	five	
years,	covering	the	years	ended	31	March	2019	to	31	March	2023.

15.2 Consistency of the audit report with the additional 
report to the Audit and Risk Committee
Our	audit	opinion	is	consistent	with	the	additional	report	to	the	Audit	
and	Risk	Committee	we	are	required	to	provide	in	accordance	with	
ISAs	(UK).

16. Use of our report
This report is made solely to the company’s members, as a body, in 
accordance	with	Chapter	3	of	Part	16	of	the	Companies	Act	2006.	 
Our	audit	work	has	been	undertaken	so	that	we	might	state	to	the	
company’s	members	those	matters	we	are	required	to	state	to	them	 
in	an	auditor’s	report	and	for	no	other	purpose.	To	the	fullest	extent	
permitted	by	law,	we	do	not	accept	or	assume	responsibility	to	anyone	
other than the company and the company’s members as a body, for 
our	audit	work,	for	this	report,	or	for	the	opinions	we	have	formed.	

As	required	by	the	Financial	Conduct	Authority	(FCA)	Disclosure	
Guidance	and	Transparency	Rule	(DTR)	4.1.14R,	these	financial	
statements	form	part	of	the	European	Single	Electronic	Format	(ESEF)	
prepared	Annual	Financial	Report	filed	on	the	National	Storage	
Mechanism	of	the	UK	FCA	in	accordance	with	the	ESEF	Regulatory	
Technical	Standard	(‘ESEF	RTS’).	This	auditor’s	report	provides	no	
assurance	over	whether	the	annual	financial	report	has	been	prepared	
using	the	single	electronic	format	specified	in	the	ESEF	RTS.	We	have	
been	engaged	to	provide	assurance	on	whether	the	annual	financial	
report	has	been	prepared	using	the	single	electronic	format	specified	
in	the	ESEF	RTS	and	will	report	separately	to	the	members	on	this.

Ryan Duffy (Senior statutory auditor)
For	and	on	behalf	of	Deloitte	LLP 
Statutory Auditor 
Birmingham,	United	Kingdom

10	May	2023

Airtel Africa plc Annual Report and Accounts 2023

173

FINANCIAL STATEMENTS

Consolidated statement of comprehensive income
(All amounts are in US$ millions unless stated otherwise)

For the year ended

Notes

31 March 2023

31 March 2022

Income 
Revenue 
Other income 

Expenses 
Network operating expenses 
Access charges 
License fee and spectrum usage charges 
Employee benefits expense 
Sales and marketing expenses 
Impairment loss on financial assets 
Other operating expenses 
Depreciation and amortisation 

Operating profit 

Finance costs 
Finance income 
Other non-operating income 
Share of profit of associate and joint venture accounted for using equity method 
Profit before tax 

Income tax expense 
Profit for the year 

Profit before tax (as presented above) 
Less: exceptional items (net) 
Underlying profit before tax 

Profit after tax (as presented above) 
Less: exceptional items (net) 
Underlying profit after tax 

Other comprehensive income (‘OCI’) 
Items to be reclassified subsequently to profit or loss: 

Loss due to foreign currency translation differences 
Tax expense on above 
Share of OCI of associate and joint venture accounted for using equity method 
Net loss on net investments hedge 

Items not to be reclassified subsequently to profit or loss: 

Remeasurement loss on defined benefit plans 
Tax credit on above 

Other comprehensive loss for the year 

Total comprehensive income for the year 

Profit for the year attributable to: 

Owners of the company
Non-controlling interests

Other comprehensive loss for the year attributable to: 

Owners of the company
Non-controlling interests

Total comprehensive income for the year attributable to: 

Owners of the company
Non-controlling interests

Earnings per share 

Basic
Diluted

174 Airtel Africa plc Annual Report and Accounts 2023

6

7

8
9

10
10

12

11

11

 5,255 
 13 
 5,268 

 1,027 
 410 
 241 
 287 
 243 
 14 
 471 
 818 
 3,511 
 1,757 

 752 
 (29)
 – 
 (0)
 1,034 

 284 
 750 

 1,034 
 – 
 1,034 

 750 
 (161)
 589 

 (350)
 (3)
 – 
 – 
 (353)

 (0)
 0 
(0) 

 (353)

 397 

 750 
 663 
 87 

 (353)
 (341)
 (12)

 397 
 322 
 75 

 4,714 
 10 
 4,724 

 817 
 407 
 244 
 297 
 224 
 5 
 451 
 744 
 3,189 
 1,535 

 441 
 (19)
 (111)
 (0)
 1,224 

 469 
 755 

 1,224 
 (60)
 1,164 

 755 
 (62)
 693 

 (4)
 (3)
 1 
 (8)
 (14)

 (0)
 0 
 (0)

 (14)

 741 

 755 
 631 
 124 

 (14)
 (12)
 (2)

 741 
 619 
 122 

13
13

 17.7 cents 
 17.7 cents 

 16.8 cents 
 16.8 cents

Consolidated statement of financial position
(All amounts are in US$ millions unless stated otherwise)

Assets
Non-current assets 
Property, plant and equipment 
Capital work-in-progress 
Right of use assets 
Goodwill 
Other intangible assets 
Intangible assets under development 
Investments accounted for using equity method 
Financial assets 
– Investments 
– Derivative instruments 
– Others 
Income tax assets (net) 
Deferred tax assets (net) 
Other non-current assets 

Current assets 
Inventories 
Financial assets 
– Derivative instruments 
– Trade receivables 
– Cash and cash equivalents 
– Other bank balances 
– Balance held under mobile money trust 
– Others 
Other current assets 

Total assets 

Liabilities
Current liabilities 
Financial liabilities 
– Borrowings 
– Lease liabilities 
– Derivative instruments 
– Trade payables 
– Mobile money wallet balance 
– Others 
Provisions 
Deferred revenue 
Current tax liabilities (net) 
Other current liabilities 

Net current liabilities 

Non-current liabilities 
Financial liabilities 
– Borrowings 
– Lease liabilities 
– Put option liability 
– Derivative instruments 
– Others 
Provisions 
Deferred tax liabilities (net) 
Other non-current liabilities 

Total liabilities 
Net assets 

Equity 
Share capital 
Reserves and surplus 
Equity attributable to owners of the company 
Non-controlling interests (‘NCI’) 
Total equity 

Note

 31 March 2023 

 31 March 2022 

 As of 

14
14
30
15
15
15
16

17

12
18

17
19
20
20

21
18

22
30
17

23
25

24

22
30

17
23
25
12
24

26

 2,295 
 212 
 1,497 
 3,516 
 813 
 399 
 4 

 0 
 9 
 34 
 1 
 337 
 151 
 9,268 

 15 

 4 
 145 
 586 
 131 
 616 
 142 
 259 
 1,898 
 11,166 

 945 
 395 
 5 
 460 
 582 
 533 
 83 
 183 
 194 
 192 
 3,572 
 (1,674)

 1,233 
 1,652 
 569 
 43 
 147 
 21 
 108 
 13 
 3,786 
 7,358 
 3,808 

 3,420 
 215 
 3,635 
 173 
 3,808 

 2,214 
 189 
 1,109 
 3,827 
 632 
 2 
 6 

 0 
 3 
 7 
 22 
 222 
 134 
 8,367 

 3 

 3 
 123 
 638 
 378 
 513 
 124 
 215 
 1,997 
 10,364 

 786 
 323 
 9 
 404 
 496 
 376 
 121 
 162 
 220 
 176 
 3,073 
 (1,076)

 1,486 
 1,337 
 579 
 – 
 88 
 20 
 114 
 18 
 3,642 
 6,715 
 3,649 

 3,420 
 82 
 3,502 
 147 
 3,649

The consolidated financial statements of Airtel Africa plc (company registration number: 11462215) were approved by the Board of directors and 
authorised for issue on 10 May 2023 and were signed on its behalf by: 

For and on behalf of the board of Airtel Africa plc

Olusegun Ogunsanya
Chief executive officer

10 May 2023

Airtel Africa plc Annual Report and Accounts 2023

175

FINANCIAL STATEMENTS

Consolidated statement of changes in equity
(All amounts are in US$ millions unless stated otherwise)

Equity attributable to owners of the company

Share capital

 Reserves and surplus 

 No of shares4 

Amount

Retained 
earnings 
(Note 27a)

Transactions 
with NCI 
reserve

Other 
components 
of equity 
(Note 27c) 

As of 1 April 2021 

 6,839,896,081 

 3,420 

 2,975 

 (594)

 (2,396)

As of 31 March 2022 

 6,839,896,081 

 3,420 

 3,436 

 (942)

 (2,412)

Profit for the year 

Other comprehensive loss 

Total comprehensive 
income/(loss) 

Transaction with owners 
of equity 

Employee share-based 
payment reserve 

Purchase of own shares 

Transactions with NCI 

Dividend to owners of  
the company 

Dividend (including tax)  
to NCI1

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 631 

 (0)

 631 

 (1)

 – 

 – 

 (169)

 – 

 – 

 – 

 – 

 – 

 – 

 (348)

 – 

 – 

Profit for the year 

Other comprehensive 
income/(loss) 

Total comprehensive 
income/(loss) 

Transaction with owners 
of equity 

Employee share-based 
payment reserve 

Purchase of own shares 

Transactions with NCI2 3

Dividend to owners of  
the company (refer to  
Note 5(a)) 

Dividend (including tax)  
to NCI1

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 663 

 (0) 

 663 

 (2)

 – 

 – 

 (195)

 – 

 – 

 – 

 – 

 – 

 – 

 13 

 – 

 – 

 – 

 (12)

 3 

 (6)

 (1)

 – 

 – 

 – 

 6 

 (11)

 – 

 – 

 – 

Equity 
attributable 
to owners  
of the 
company

Non-
controlling 
interests 
(NCI)

 3,405 

 631 

 (12)

 (52)

 124 

 (2)

 Total 

 (15)

 631 

 (12)

Total  
equity

 3,353 

 755 

 (14)

 (12)

 619 

 619 

 122 

 741 

 2 

 (6)

 2 

 (6)

 – 

 – 

 2 

 (6)

 (349)

 (349)

 153 

 (196)

 (169)

 (169)

 – 

 (169)

–

 82 

 663 

 – 

 3,502 

 663 

 (76)

 147 

 87 

 (76)

 3,649 

 750 

 (341)

 (341)

 (341)

 (12)

 (353)

 (341)

 322 

 322 

 75 

 397 

 4 

 (11)

 13 

 4 

 (11)

 13 

 – 

 – 

 3 

 4 

 (11)

 16 

 (195)

 (195)

 – 

 (195)

–

 – 

 (52)

 173 

 (52)

 3,808 

As of 31 March 2023 

6,839,896,081 

 3,420 

 3,902 

 (929)

 (2,758)

 215 

 3,635 

1  Dividend to NCI include tax of $3m (March 2022: $4m).

2  Transaction with NCI reserves’ increased due to reversal of put option liability by $16m for dividend distribution to put option NCI holders. Any dividend paid to the put 

option NCI holders is adjustable against the put option liability based on the put option arrangement. 

3  ‘Transaction with NCI reserves’ was reduced and NCI was increased by $3m i.e. NCI’s proportionate share of the consideration for transfer of SmartCash Payment Service 

Bank Limited (PSB) from the control of AMC BV to Airtel Networks Limited. For details, refer to note 5(b).

4  Includes ordinary and deferred shares, refer to Note 26.

176 Airtel Africa plc Annual Report and Accounts 2023

Consolidated statement of cash flows
(All amounts are in US$ millions unless stated otherwise)

Cash flows from operating activities
Profit before tax
Adjustments for:
Depreciation and amortisation
Finance income
Finance cost
Share of profit of associate and joint venture accounted for using equity method 
Non-operating income adjustments
Other non-cash adjustments1
Operating cash flow before changes in working capital
Changes in working capital
Increase in trade receivables
(Increase)/decrease in inventories
Increase in trade payables
Increase in mobile money wallet balance 
(Decrease)/increase in provisions
Increase in deferred revenue
Increase in other financial and non financial liabilities 
Increase in other financial and non financial assets

Net cash generated from operations before tax
Income taxes paid

Net cash generated from operating activities (a)
Cash flows from investing activities
Purchase of property, plant and equipment and capital work-in-progress
Proceeds from sale of tower assets
Purchase of intangible assets and intangible assets under development
Maturity of deposits with bank
Investment in deposits with bank2
Proceeds from sale of tower subsidiary (net of cash acquired)
Investment in joint venture
Dividend received from associate
Interest received

Net cash used in investing activities (b)
Cash flows from financing activities
Proceeds from sale of shares to non-controlling interests
Acquisition of non-controlling interests
Purchase of own shares by ESOP trust
Proceeds from issue of shares to non-controlling interests
Proceeds from borrowings
Repayment of borrowings
Repayment of lease liabilities
Dividend paid to non-controlling interests
Dividend paid to owners of the company
Interest on borrowings and lease liabilities and other finance charges
Outflow on maturity of derivatives (net)

Net cash used in financing activities (c)
Increase/(decrease) in cash and cash equivalents during the year (a+b+c)
Currency translation differences relating to cash and cash equivalents
Cash and cash equivalents as at beginning of the year
Cash and cash equivalents as at end of the year (refer to Note 20)3

For the year ended

31 March 2023

31 March 2022

 1,034 

 1,224 

 818 
 (29)
 752 
 (0)
 – 
 2 
 2,577 

 (45)
 (13)
 9 
 120 
 (32)
 37 
 92 
 (140)
 2,605 
 (397)
 2,208 

 (779)
 – 
 (502)
 350 
 (126)
 – 
 (0)
 2 
 29 
 (1,026)

 – 
 – 
 (8)
 – 
 906 
 (1,018)
 (279)
 (75)
 (195)
 (400)
 (49)
 (1,118)
 64 
 (70)
 847 
 841 

 744 
 (19)
 441 
 (0)
 (111)
 (6)
 2,273 

 (18)
 4 
 34 
 64 
 14 
 27 
 50 
 (144)
 2,304 
 (293)
 2,011 

 (717)
 171 
 (22)
 301 
 (388)
 79 
 – 
 – 
 19 
 (557)

 550 
 (164)
 (6)
 2 
 973 
 (2,115)
 (251)
 (48)
 (169)
 (370)
 (9)
 (1,607)
 (153)
 (3)
 1,003 
 847

1  For the years ended 31 March 2023 and 31 March 2022, this mainly includes movement in trade receivables impairment and other provisions. 

2  Includes investment in deposits with original maturity of more than three months and deposits placed against certain borrowings. These are included within other bank 

balances in the consolidated statement of financial position.

3  Includes balance held under mobile money trust of $616m (2022: $513m) on behalf of mobile money customers which are not available for use by the Group.

Airtel Africa plc Annual Report and Accounts 2023

177

FINANCIAL STATEMENTS

Notes to consolidated financial statements
(All amounts are in US$ millions unless stated otherwise)

1. Corporate information
Airtel Africa plc (‘the company’) is a public company limited by  
shares incorporated and domiciled in the United Kingdom under  
the Companies Act 2006 and is registered in England and Wales 
(registration number 11462215). The registered address of the 
company is First Floor, 53/54 Grosvenor Street, London, W1K 3HU, 
United Kingdom. The company is listed on the London Stock 
Exchange (LSE) and on the Nigerian Stock Exchange (NGX). The 
company is a subsidiary of Airtel Africa Mauritius Limited (‘the parent’), 
a company registered in Mauritius. The registered address of the 
parent is c/o IQ EQ Corporate Services (Mauritius) Ltd., 33, Edith  
Cavell Street, Port Louis, 11324, Mauritius.

The company, together with its subsidiary undertakings (hereinafter 
referred to as ‘the Group’) has operations in Africa. The principal 
activities of the Group, its associate and its joint venture consist of  
the provision of telecommunications and mobile money services.

2. Summary of significant accounting 
policies

2.1 Basis of preparation
The consolidated financial statements have been prepared in 
accordance with the requirements of the Companies Act 2006  
and International Financial Reporting Standards as issued by the 
International Accounting Standards Board (IASB) and approved for 
use in the United Kingdom (UK) by the UK Accounting Standards 
Endorsement Board (UKEB). 

All the amounts included in the financial statements are reported in 
United States dollars, with all values rounded to the nearest millions 
($m) except when otherwise indicated. Further, amounts which are 
less than half a million are appearing as ‘0’.

The accounting policies as set out in the following paragraphs of this 
note have been consistently applied by all the Group’s entities to all  
the periods presented in these financial statements. 

a. New and amended standards and interpretations that 
are effective for the current year 

No new IFRS issued during the year are applicable to the Group. 
Amendments to existing IFRSs have been applied by the Group as 
required, however these amendments do not have any material  
impact on the Group’s financial statements. The list of newly issued 
amendments is as follows:

•  Amendments to IAS 37 in relation to ‘Onerous contracts – cost of 

fulfiling contracts’.

•  Amendments to IAS 16 in relation to ‘Proceeds before intended use 

of property, plant and equipment’.

2.2 Basis of measurement
The financial statements have been prepared on the historical cost 
basis except for financial instruments that are measured at fair value  
at the end of each reporting period as explained in the accounting 
policies below. Historical cost is generally based on the fair value of  
the consideration given in exchange for goods and services.

Fair value measurement
Fair value is the price at the measurement date at which an asset can 
be sold, or the price paid to transfer a liability in an orderly transaction 
between market participants. 

The Group is required to classify the fair valuation method of the 
financial/non-financial assets and liabilities either measured or 
disclosed at fair value in the financial statements using a three level 

fair-value hierarchy (which reflects the significance of inputs used in 
the measurement of fair value). Accordingly, the Group uses valuation 
techniques that are appropriate in the circumstances and for which 
sufficient data is available to measure fair value, maximising the  
use of relevant observable inputs and minimising the use of 
unobservable inputs.

The three levels of the fair-value hierarchy are described below:

•  Level 1 – fair values derived on the basis of quoted (unadjusted) 

prices for identical assets or liabilities in active markets.

•  Level 2 – fair values derived on the basis significant inputs other 
than quoted prices within Level 1 that are directly or indirectly 
observable. 

•  Level 3 – fair values derived on the basis valuation techniques that 
used significant inputs that are not based upon observable market 
data (unobservable inputs).

Going concern 
These consolidated financial statements have been prepared on a 
going concern basis. In making this going concern assessment, the 
Group has considered cash flow projections to June 2024 (going 
concern assessment period) under both base and reasonable 
worst-case scenarios taking into considerations its principal risks  
and uncertainties, including a reduction in revenue and EBITDA and  
a significant devaluation of the various currencies in the countries in 
which the Group operates, including the Nigerian naira. As part of this 
evaluation, the Group has considered available ways to mitigate these 
risks and uncertainties and has also considered committed undrawn 
facilities of $525m expiring beyond the going concern assessment 
period, which will fulfil the Group’s cash flow requirement under both 
the base and reasonable worst-case scenarios. Having considered all 
the factors above impacting the Group’s businesses, the impact of 
downside sensitivities, and the mitigating actions available, including  
a reduction and deferral of capital expenditure, the directors are 
satisfied that the Group has adequate resources to continue its 
operational existence for the foreseeable future. Accordingly, the 
directors continue to adopt the going concern basis of accounting  
in preparing the consolidated financial statements.

2.3 Basis of consolidation
a. Subsidiaries
The consolidated financial statements incorporate the financial 
statements of the company and entities controlled by the company  
(its subsidiaries) up to 31 March each year. The Group controls an 
entity when it has power over the entity (that is, existing rights that  
give it the current ability to direct the relevant activities), it is exposed to 
or has right to variable return from its involvement with the entity and 
has the ability to affect those returns through its power over the entity. 
The Group re-assesses whether or not it controls the entity, if the 
underlying facts and circumstances indicate a change in the above-
mentioned parameters that determine the existence of control.

Subsidiaries are fully consolidated from the date when the Group 
obtains control and are de-consolidated from the date that control 
ceases. No subsidiaries are excluded from the Group consolidation. 
Non-controlling interestis the equity in a subsidiary not attributable  
to the parent and is presented separately from equity attributable  
to the owners of the company. Non-controlling interests consist of  
the amount at the date of the business combination and its share  
of changes in equity since that date. Profit and loss and other 
comprehensive income/loss are attributed to the controlling and 
non-controlling interests in proportion to their ownership interests, 
even if this results in the non-controlling interests having a deficit 
balance. However, in cases where there are binding contractual 
arrangements that determine the attribution of the earnings, the 
attribution specified by such arrangement is considered. 

178 Airtel Africa plc Annual Report and Accounts 2023

2. Summary of significant accounting 
policies continued
The Group has written a put option to non-controlling shareholders in 
one of the Group’s subsidiaries to purchase their equity interest in the 
subsidiary, for cash and/or another financial assets. This gives rise to a 
financial liability for the present value of the likely redemption amount. 
This is the case even if the contract itself is an equity instrument or 
even if the obligation to purchase the equity interest is conditional on 
the counterparty exercising a right to redeem. The financial liability  
is recognised initially at the present value of the likely redemption 
amount by debiting equity (‘Transactions with NCI reserve’) while 
continuing to recognise the non-controlling interest if the non-
controlling shareholders continue to have present access to returns  
on the underlying equity interest of the subsidiary. Subsequently,  
the financial liability is re-measured in accordance with IFRS 9. If the 
contract expires without delivery, the carrying amount of the financial 
liability is reclassified to equity (‘Transactions with NCI reserve’). If the 
option is exercised, the corresponding non-controlling interest (if any) 
to the extent of shares re-acquired from non-controlling shareholders 
is de-recognised through equity (‘Transactions with NCI reserve’) at 
the time of exercise of the put option.

The profit/loss on disposal of a subsidiary (associated with loss of 
control) is recognised in profit and loss being the difference between 
(i) the aggregate of the fair value of consideration received and the  
fair value of any retained interest, and (ii) the previous carrying amount 
of the assets (including goodwill) and liabilities of the subsidiary and 
any non-controlling interests. In addition, any amounts previously 
recognised in other comprehensive income in respect of the de-
consolidated entity, are accounted for as if the Group had directly 
disposed of the related assets or liabilities of the subsidiary (i.e., 
reclassified to profit and loss or transferred to another category of 
equity as required/permitted by applicable IFRS). At such disposal  
any retained interest in the entity is remeasured to its fair value with 
the resultant change in carrying value being recognised in the profit 
and loss.

A change in the ownership interest of a subsidiary, without a change  
of control, is accounted for as a transaction with equity holders. Any 
difference between the amount of the adjustment to non-controlling 
interests and any consideration exchanged is recognised in ‘the 
transactions with NCI reserve’, within equity.

b. Associate and joint venture (JV)
An associate is an entity over which the Group has significant 
influence. Significant influence is the power to participate in the 
financial and operating policy decisions of the investee but is not 
control or joint control over those policies.

A joint venture is a type of joint arrangement whereby the parties that 
have joint control of the arrangement have rights to the net assets of 
the joint venture. Joint control is the contractually agreed sharing of 
control of an arrangement, which exists only when decisions about  
the relevant activities require the unanimous consent of the parties 
sharing control.

The Group’s investments in its associate and joint venture are 
accounted for using the equity method from the date on which the 
Group starts exercising significant influence over the associate or  
joint control over the joint venture.

At each reporting date, the Group determines whether there is 
objective evidence that the investment is impaired. If there is such 
evidence, the Group calculates the amount of the impairment as the 
difference between the recoverable amount of the investment and its 
carrying value. 

c. Method of consolidation 
The standalone financial statements of subsidiaries are fully 
consolidated on a line-by-line basis after adjusting for business 
combination adjustments. Intra-group transactions, balances and 
unrealised gains on transactions between Group companies are 
eliminated. Unrealised losses are also eliminated unless the transaction 
provides evidence of an impairment of the transferred asset.

The Group’s investments in its associate and JV are accounted for 
using the equity method. Accordingly, the investment is carried at cost 
less any impairment loss, as adjusted for post-acquisition changes in 
the Group’s share of the net assets of the investee. Any excess of the 
cost over the Group’s share of net assets in its associate/JV at the date 
of acquisition is presented as goodwill. The goodwill is included within 
the carrying amount of the investment. The unrealised gains resulting 
from transactions with the associate/JV are eliminated against the 
investment to the extent of the Group’s interest in the associate/JV. 
Unrealised losses are also eliminated unless the transaction provides 
evidence of an impairment of the asset transferred.

Adjustments in respect of accounting policies of the Group’s 
subsidiaries, associate and JV are made to ensure consistency  
with the accounting policies that are adopted by the Group. 

2.4 Business combinations
The Group accounts for business combinations using the acquisition 
method of accounting; accordingly, the identifiable assets acquired 
and the liabilities assumed in the acquisition are recorded at their 
acquisition date fair values (except certain assets and liabilities which 
are required to be measured as per the applicable standards) and the 
non-controlling interest is initially recognised at the non-controlling 
interest’s proportionate share of the acquiree’s net identifiable assets. 
The consideration transferred for the acquisition of a subsidiary is the 
aggregation of the fair values of the assets transferred, the liabilities 
incurred or assumed and the equity interests issued by the Group in 
exchange for control of the acquiree. 

The consideration transferred also includes the fair value of any asset 
or liability resulting from a contingent consideration arrangement.  
Any contingent consideration to be transferred by the acquirer  
is recognised at fair value at the acquisition date. Contingent 
consideration classified as an asset or liability is subsequently 
measured at fair value with changes in fair value recognised in profit 
and loss. Contingent consideration that is classified as equity is  
not re-measured and its subsequent settlement is accounted for  
within equity.

The excess of the consideration transferred, along with the amount of 
any non-controlling interests in the acquiree and the acquisition-date 
fair value (with the resulting difference being recognised in the profit 
and loss) of any previous equity interest in the acquiree, over the fair 
value of the Group’s share of the identifiable net assets acquired is 
recorded as goodwill. Acquisition-related costs are expensed in the 
period in which the costs are incurred. 

If the initial accounting for a business combination is incomplete as at 
the reporting date in which the combination occurs, the identifiable 
assets and liabilities acquired in a business combination are measured 
at their provisional fair values at the date of acquisition. 

Subsequent adjustments to the provisional values are made within the 
measurement period, if new information is obtained about facts and 
circumstances that existed as of the acquisition date and, if known, 
would have resulted in the recognition of those assets and liabilities as 
of that date, otherwise, the adjustments are recorded in the period in 
which they occur. 

Airtel Africa plc Annual Report and Accounts 2023

179

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

2. Summary of significant accounting 
policies continued
A contingent liability recognised in a business combination is initially 
measured at its fair value. Subsequent to initial recognition, it is 
measured at the higher of:

(i)  the amount that would be recognised in accordance with IAS 37, 
‘Provisions, Contingent Liabilities and Contingent Assets’, and 

(ii) the amount initially recognised less, where appropriate, cumulative 
amortisation recognised in accordance with IFRS 15 ‘Revenue from 
Contracts with Customers’.

Common control transactions 
Transfers involving entities or businesses in which all the combining 
entities or businesses are ultimately controlled by the same party or 
parties both before and after the business combination, (and that 
control is not transitory) are accounted for at their historic carrying 
values. The difference between the consideration paid/received and 
the historic carrying values is recorded in equity. 

2.5 Foreign currency transactions
a. Functional and presentation currency
The items included within the financial statements of each of the 
Group’s entities are measured using the currency of the primary 
economic environment in which each entity operates (i.e., ‘functional 
currency’). 

The financial statements are presented in US dollars, which is also the 
functional and presentation currency of the company.

b. Transactions and balances
For the purpose of presenting the consolidated financial statements, 
transactions in foreign currencies are initially recorded in the  
relevant functional currency at the rates prevailing at the date of  
the transaction. 

Monetary assets and liabilities denominated in foreign currencies are 
translated into the functional currency at the closing exchange rate 
prevailing as at the reporting date with the resulting foreign exchange 
differences on subsequent re-statement/settlement recognised in the 
profit and loss within finance costs/finance income. Non-monetary 
assets and liabilities denominated in foreign currencies are translated 
into the functional currency using the exchange rate prevalent at the 
date of initial recognition (in case they are measured at historical cost) 
or at the date when the fair value is determined (in case they are 
measured at fair value) – with the resulting foreign exchange difference 
on subsequent re-statement/settlement recognised in the profit and 
loss, except to the extent that it relates to items for which gains and 
losses are recognised in the other comprehensive income or directly  
in equity. 

The equity items denominated in foreign currencies are translated at 
historical exchange rates. 

c. Foreign operations
The assets and liabilities of foreign operations (including goodwill and 
fair value adjustments arising on the acquisition of foreign entities)  
are translated into US dollars at the exchange rates prevailing at the 
reporting date. Items recognised in profit and loss are translated  
into US dollars at monthly average exchange rates, with equity 
translated at the historical rate. The resulting exchange differences  
are recognised in other comprehensive income and held within the  
foreign currency translation reserve (FCTR), a component of equity.  

On disposal of a foreign operation (i.e., disposal of Group’s entire 
interest in a foreign operation or disposal involving loss of control),  
all the accumulated exchange differences accumulated in FCTR in 
respect of that foreign operation is reclassified to profit and loss.

d. Net investment in foreign operation
When a monetary item forms part of the Group’s net investment in  
a foreign operation, the exchange differences are then recognised 
initially in other comprehensive income and are held within the foreign 
currency translation reserve (FCTR). Such FCTR is reclassified from 
equity to profit and loss on disposal of the foreign operation.

2.6 Current versus non-current classification
The Group classifies assets and liabilities in the statement of financial 
position as current or non-current. 

Deferred tax assets and liabilities, and all assets and liabilities which are 
not ‘current’ (as discussed in the below paragraphs) are classified as 
non-current assets and liabilities.

An asset is classified as current when it is expected to be realised or 
intended to be sold or consumed in the Group’s normal operating 
cycle, held primarily for the purpose of trading, expected to be  
realised within 12 months after the reporting period, is a cash or  
cash equivalent unless restricted from being exchanged or is used  
to settle a liability for at least 12 months after the reporting period. 

A liability is classified as current when it is expected to be settled in the 
Group’s normal operating cycle, it is held primarily for the purpose of 
trading, it is due to be settled within 12 months after the reporting 
period, or the Group does not have the unconditional right to defer  
the settlement of the liability for at least 12 months after the  
reporting period.

2.7 Property, plant and equipment (PPE) and capital 
work-in-progress (CWIP)
The cost of an item of property, plant and equipment is recognised as 
an asset if, and only if, it is probable that the future economic benefits 
associated with the item will flow to the Group and its cost can be 
measured reliably. 

PPE is initially recognised at cost. The initial cost of PPE comprises its 
purchase price (including non-refundable duties and taxes and after 
deducting trade discounts and rebates), and any directly attributable 
cost of bringing the asset to its working condition and location of its 
intended use. Further, it includes assets installed on the premises of 
customers where the associated risks, rewards and control remain 
with the Group.

Subsequent to initial recognition, PPE is stated at cost less 
accumulated depreciation and any impairment losses. When 
significant parts of PPE are required to be replaced at regular intervals, 
the Group recognises such parts as a separate component of each 
asset. When an item of PPE is replaced, its carrying amount is 
de-recognised from the statement of financial position and the  
cost of the new item of PPE is recognised. 

The expenditure incurred after an item of PPE is ready to use, such  
as repairs and maintenance, is charged to the profit and loss in the 
period in which such costs are incurred. However, in situations  
where the expenditure can be measured reliably and it is probable  
that future economic benefits associated with it will flow to the Group, 
it is included in the asset’s carrying value or as a separate asset,  
as appropriate.

Depreciation on PPE is computed using the straight-line method over 
the PPE’s estimated useful lives. 

180 Airtel Africa plc Annual Report and Accounts 2023

2. Summary of significant accounting 
policies continued
Freehold land is not depreciated as it has an unlimited useful life.  
The Group has established the estimated range of useful lives for 
different categories of PPE as follows:

Categories

Leasehold improvement

Years

Period of lease or  
10-20 years, as 
applicable, whichever  
is less

Buildings

Plant and equipment

Network equipment (including passive 
infrastructure)

Computer

Furniture and fixture and office equipment

Vehicles

20

3-25

3-5

1-5

5

The useful lives, residual values and depreciation method of PPE are 
reviewed, and adjusted appropriately, at least at each financial year 
end so as to ensure that the method and period of depreciation are 
consistent with the expected pattern of economic benefits from these 
assets. The effect of any change in the estimated useful lives, residual 
values and/or depreciation method are accounted for prospectively, 
with depreciation calculated over the PPE’s remaining revised useful 
life. The cost and the accumulated depreciation for PPE sold, scrapped, 
retired, or otherwise disposed of are de-recognised from the statement 
of financial position and the resulting gains/(losses) are included in the 
profit and loss within other income/other expenses, respectively.

PPE in the course of construction less any accumulated impairment is 
carried at cost and presented separately as CWIP (including capital 
advances) in the statement of financial position until ready for use at 
which point it is transferred to PPE and subsequently depreciated. 
Such cost comprises the purchase price (including non-refundable 
duties and taxes but excluding any trade discounts and rebates), and 
any other directly attributable costs.

2.8 Intangible assets
Identifiable intangible assets are recognised when the Group controls 
the asset, it is probable that future economic benefits attributed to  
the asset will flow to the Group and the cost of the asset can be 
measured reliably.

Goodwill represents the cost of the acquired businesses in excess of 
the fair value of identifiable net assets acquired (refer to Note 2.4). 
Goodwill is not amortised; however, it is tested for impairment (refer  
to Note 2.9) and carried at cost less accumulated impairment losses  
if any. The gains/(losses) on the disposal of a cash-generating unit 
(group of CGUs) include the carrying amount of goodwill relating to  
the group of CGUs sold. In case goodwill has been allocated to a group 
of CGUs, allocation of goodwill is determined based on the relative 
value of the operations sold in order to compute the gains/(losses).

Intangible assets that are acquired in a business combination are 
initially recognised at fair value at the acquisition date. Other intangible 
assets are recognised at cost which includes their purchase price  
and cash price equivalent of deferred payments beyond normal credit 
terms, if any. Intangible assets with definite useful life are carried at 
cost less accumulated amortisation and any impairment losses. 
Amortisation is computed using the straight-line method over the 
expected useful life.

Subsequent expenditure on intangible assets is capitalised only when 
it increases the future economic benefits embodied in the specific 
asset to which it relates. All other expenditures are recognised in profit 
and loss as incurred.

The Group has established the estimated useful lives of different 
categories of intangible assets as follows:

•  Software 

Software is amortised over the software licence period, generally not 
exceeding three years. 

•  Licences (including spectrum) 

Acquired licences and spectrum are amortised commencing from  
the date when the related network is available for intended use in the 
relevant jurisdiction over the relevant licence period. The useful lives 
generally range from two to twenty-five years.

In addition, the Group incurs a fee on licences/spectrum that is 
calculated based on the revenue of the licensee entity. These fees  
are recognised as a expense in profit and loss when incurred. 

•  Other acquired intangible assets 

Other acquired intangible assets include customer relationships which 
are amortised over the estimated life of such relationships generally 
ranging from one year to five years.

The useful lives and the amortisation method is reviewed and adjusted 
appropriately, at least at each financial year end, so as to ensure that 
the method and period of amortisation is consistent with the expected 
pattern of economic benefits from these assets. The effect of any 
change in the estimated useful lives and/or amortisation method  
is accounted for prospectively, and accordingly, amortisation is 
calculated over the remaining revised useful life. 

Further, the cost of intangible assets under development is presented 
separately in the statement of financial position and includes 
spectrums/licences allotted to the Group and related costs for  
which services are yet to be rolled out.

•  Internally-generated intangible assets – research and 

development expenditure 

Expenditure on research activities is recognised as an expense in the 
period in which it is incurred.

An internally-generated intangible asset arising from development  
(or from the development phase of an internal project) is recognised  
if, and only if, all of the following conditions have been met: 

•  The technical feasibility of completing the intangible asset so that it 

will be available for use or sale. 

•  The intention to complete the intangible asset and use or sell it. 

•  The ability to use or sell the intangible asset. 

•  The intangible asset will generate probable future economic 

benefits.

•  The availability of adequate technical, financial and other resources 
to complete the development and to use or sell the intangible asset.

•  The ability to measure reliably the expenditure attributable to the 

intangible asset during its development. 

The amount initially recognised for internally-generated intangible 
assets is the sum of the expenditure incurred from the date when  
the intangible asset first meets the recognition criteria listed above. 
Where no internally-generated intangible asset can be recognised, 
development expenditure is recognised in profit and loss in the period 
in which it is incurred. 

Subsequent to initial recognition, internally-generated intangible assets 
are reported at cost less accumulated amortisation and accumulated 
impairment losses, if any. 

Airtel Africa plc Annual Report and Accounts 2023

181

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

2. Summary of significant accounting 
policies continued

2.9 Impairment of non-financial assets 
a. Goodwill
Goodwill is tested for impairment, at least annually or earlier, in case 
circumstances indicate that the carrying value may exceed the 
recoverable amount (higher of fair value less costs to sell and the value 
in use). For the purpose of impairment testing, goodwill is allocated  
to a cash-generating-unit (CGU) or group of CGUs (CGUs) which  
are expected to benefit from the acquisition-related synergies and 
represent the lowest level within the entity at which the goodwill is 
monitored for internal management purposes, but not higher than  
an operating segment. A CGU is the smallest identifiable group of 
assets that generates cash inflows that are largely independent of  
the cash inflows from other assets or group of assets.

Impairment occurs when the carrying value of a CGU/CGUs, including 
goodwill, exceeds the estimated recoverable amount of the CGU/
CGUs. The recoverable amount of a CGU/CGUs is the higher of its fair 
value less costs to sell and its value in use. Value in use is the present 
value of future cash flows expected to be derived from the CGU/CGUs.

The total impairment loss of a CGU/CGUs is allocated first to reduce 
the carrying value of goodwill allocated to that CGU/CGUs and then  
to the other assets of that CGU/CGUs – on a pro-rata basis of the 
carrying value of each asset. 

b. Property, plant and equipment, right-of-use assets, 
intangible assets and intangible assets under 
development
At each reporting period date, the Group reviews the carrying amounts 
of its PPE, right-of-use assets, CWIP and finite-lived intangible assets  
to determine whether there is any indication that those assets have 
suffered an impairment loss. Intangible assets under development  
are tested for impairment, at least annually or earlier, in case 
circumstances indicate that it may be impaired. 

For the purpose of impairment testing, the recoverable amount (that  
is, higher of the fair value less costs to sell and the value in use) is 
determined on an individual asset basis, unless the asset does not 
generate cash flows that are largely independent of those from other 
assets, in which case the recoverable amount is determined at the 
CGU level to which the asset belongs. If the recoverable amount of an 
asset (or cash-generating unit) is estimated to be less than its carrying 
amount, the carrying amount of the asset (or cash-generating unit) is 
reduced to its recoverable amount. An impairment loss representing 
the excess of recoverable value over the carrying value of the asset/
CGU is recognised immediately in profit and loss. 

c. Reversal of impairment losses
Impairment loss in respect of goodwill is not reversed. For assets 
excluding goodwill, an assessment is made at each reporting date to 
determine whether there is an indication that previously recognised 
impairment losses no longer exist or have decreased. If such indication 
exists, the Group estimates the asset’s or CGU’s recoverable amount. 
A previously recognised impairment loss is reversed only if there has 
been a change in the assumptions used to determine the asset’s 
recoverable amount since the last impairment loss was recognised. 
The reversal is limited so that the carrying amount of the asset  
does not exceed its recoverable amount, nor exceed the carrying 
amount that would have been determined, net of depreciation,  
had no impairment loss been recognised for the asset in prior years. 
Such reversal is recognised in the profit and loss.

2.10 Financial instruments
a. Recognition, classification and presentation
Financial instruments are recognised in the statement of financial 
position when the Group becomes a party to the contractual 
provisions of the financial instrument.

The Group determines the classification of its financial instruments at 
initial recognition.

The Group classifies its financial assets into the following categories:

•  those to be measured subsequently at fair value (either through 
other comprehensive income, or through profit or loss); and 

•  those to be measured at amortised cost. 

The classification depends on the entity’s business model for 
managing the financial assets and the contractual terms of the  
cash flows.

The Group’s business model for managing financial assets refers to 
how it manages its financial assets in order to generate cash flows. 
The business model determines whether cash flows will result from 
collecting contractual cash flows, selling the financial assets, or both. 
Financial assets classified and measured at amortised cost are held 
within a business model with the objective to hold financial assets in 
order to collect contractual cash flows while financial assets classified 
and measured at fair value through OCI are held within a business 
model with the objective of both holding to collect contractual cash 
flows and selling. The Group does not have any financial instruments 
classified as fair value through other comprehensive income.

The Group has classified all non-derivative financial liabilities as 
measured at amortised cost.

Financial assets with embedded derivatives are considered in their 
entirety for determining the contractual terms of the cash flow and 
accordingly, embedded derivatives are not separated. However, 
derivatives embedded in non-financial instrument/financial liability 
(measured at amortised cost) host contracts are classified as separate 
derivatives if their economic characteristics and risks are not closely 
related to those of the host contracts.

Financial assets and liabilities arising from different transactions are 
offset against each other and the resultant net amount is presented  
in the statement of financial position if, and only when, the Group 
currently has a legally enforceable right to set off the related 
recognised amounts and intends either to settle on a net basis or  
to realise the assets and settle the liabilities simultaneously.

The amounts held by electronic account holders in their mobile  
money wallets are presented separately in the balance sheet as 
‘mobile money wallet balance’. The amounts held in bank on behalf of 
such electronic account holders are restricted for use by the Group 
and are presented as ‘balance held under mobile money trust’.

b. Measurement – non-derivative financial instruments
I. Initial measurement 
Financial assets and financial liabilities are initially measured at fair 
value, except for trade receivables that do not have a significant 
financing component which are measured at transaction price. 
Transaction costs that are directly attributable to the acquisition or 
issue of financial assets and financial liabilities (other than financial 
assets and financial liabilities at fair value through profit or loss) are 
added to or deducted from the fair value of the financial assets or 
financial liabilities, as appropriate, on initial recognition. Transaction 
costs directly attributable to the acquisition of financial assets or 
financial liabilities at fair value through profit or loss are recognised 
immediately in profit or loss.

182 Airtel Africa plc Annual Report and Accounts 2023

2. Summary of significant accounting 
policies continued
The transaction price is generally the best evidence of the financial 
instrument’s initial fair value. However, it is possible for an entity to 
determine that the instrument’s fair value is not the transaction price. 
The difference between the transaction amount and the fair value  
(if any) is accounted for as follows: 

•  The difference is recognised as a gain or loss in the profit and loss 
only if fair value is evidenced by a quoted price in an active market 
for an identical asset or liability (that is, a Level 1 input) or based on  
a valuation technique that uses only data from observable markets. 

•  In all other cases, an entity recognises the instrument at fair value 

and defers the difference between the fair value at initial recognition 
and the transaction price in the Statement of Financial Position.

II. Subsequent measurement – financial assets
The subsequent measurement of non-derivative financial assets 
depends on their classification as follows:

•  Financial assets measured at amortised cost

Assets that are held for the collection of contractual cash flows where 
those cash flows represent solely payments of principal and interest 
are measured at amortised cost using the effective interest rate  
(EIR) method (if the impact of discounting/any transaction costs is 
significant). Interest income from these financial assets is included in 
finance income.

EIR is the rate that exactly discounts the estimated future cash receipts 
or payments (including all fees and transaction costs that form an 
integral part of the effective interest rate) over the expected life of the 
financial instrument or a shorter period, where appropriate, to the 
gross carrying amount of the financial asset or to the amortised cost  
of a financial liability.

•  Financial assets at fair value through profit or loss (FVTPL)

All equity instruments and financial assets that do not meet the criteria 
for amortised cost or fair value through other comprehensive income 
(FVTOCI) are measured at FVTPL. Interest (based on the EIR method) 
and dividend income from financial assets at FVTPL is recognised in 
profit and loss within finance income/finance costs separately from 
the other gains/losses arising from changes in the fair value.

Impairment
The company assesses on a forward-looking basis the expected credit 
losses associated with its assets carried at amortised cost and debt 
instruments carried at FVTOCI. The impairment methodology applied 
depends on whether there has been a significant increase in credit risk 
since initial recognition. If credit risk has not increased significantly, 
12-month expected credit loss (ECL) is used to provide for impairment 
loss, otherwise, lifetime ECL is used.

However, in case of trade receivables and contract assets, the Group 
applies the simplified approach which requires expected lifetime losses 
to be recognised from initial recognition of the receivables.

III. Subsequent measurement – financial liabilities
Financial liabilities are subsequently measured at amortised cost using 
the EIR method (if the impact of discounting/any transaction costs  
is significant).

c. Measurement – derivative financial instruments
Derivative financial instruments, including separated embedded 
derivatives, that are not designated as hedging instruments in a 
hedging relationship are classified as financial instruments at fair value 
through profit or loss. Such derivative financial instruments are initially 
recognised at fair value. They are subsequently measured at their fair 
value, with changes in fair value being recognised in profit and loss 
within finance income/finance costs.

In cases, where the initial fair value is evidenced neither by a quoted 
price in an active market for an identical asset or liability nor based on 
observable inputs, on subsequent measurement, the difference 
between initial fair value and transaction price is recognised in profit 
and loss on an appropriate basis (e.g., straight-line) over the life of the 
instrument but no later than when the valuation is wholly supported  
by observable market data or the transaction is closed out.

d. Hedging activities
I. Fair value hedge
Some of the Group’s entities may use derivative financial instruments 
(e.g., interest rate swaps) to manage/mitigate their exposure to the risk 
of change in the fair value of borrowings. The Group may designate 
certain interest swaps to hedge the risk of changes in fair value of 
recognised borrowings attributable to the hedged interest rate risk. 
The effective and ineffective portion of changes in the fair value of 
derivatives that are designated and qualify as fair value hedges are 
recorded in profit and loss within finance income/finance costs, 
together with any changes in the fair value of the hedged liability that  
is attributable to the hedged risk. If the hedge no longer meets the 
criteria for hedge accounting, the adjustment to the carrying amount 
of the hedged item is amortised to profit and loss over the period of 
the remaining maturity of the hedged item. The amortisation is based 
on the recalculated effective interest rate. 

II. Cash flow hedge
Some of the Group’s entities may use derivative financial instruments 
(e.g., foreign currency forwards, options, swaps) to manage their 
exposure to foreign exchange and price risk. Further, the Group may 
designate certain derivative financial instruments (or its components) 
as hedging instruments for hedging the exchange rate risk attributable 
to either a recognised item or a highly probable forecast transaction 
(cash flow hedge). The effective portion of changes in the fair value  
of derivative financial instruments (or its components) that are 
designated and qualify as cash flow hedges, are recognised in other 
comprehensive income and is held within the cash flow hedge reserve 
(CFHR) – within other components of equity. Any gains/(losses) 
relating to the ineffective portion are recognised immediately in  
profit and loss within finance income/finance costs. The amounts 
accumulated in cash flow hedge reserve are accounted for, depending 
on the nature of the underlying hedged transaction. If the hedged 
transaction subsequently results in the recognition of a non-financial 
item, the amount accumulated in equity is removed from the separate 
component of equity and included in the initial cost or other carrying 
amount of the hedged asset or liability. This is not a reclassification 
adjustment and will not be recognised in OCI for the period. 

For any other cash flow hedges, the amount accumulated in OCI (in 
CFHR) is reclassified to profit and loss as a reclassification adjustment 
in the same period or periods during which the hedged cash flows 
affect profit and loss. 

If cash flow hedge accounting is discontinued, the amount that has 
been accumulated in OCI (in CFHR) remains in accumulated OCI  
(in CFHR) if the hedged future cash flows are still expected to occur. 
Otherwise, the amount will be immediately reclassified to profit and 
loss as a reclassification adjustment. 

After discontinuation, once the hedged cash flow occurs, any  
amount remaining in accumulated OCI (in CFHR) must be accounted 
for depending on the nature of the underlying transaction as  
described above. 

Airtel Africa plc Annual Report and Accounts 2023

183

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

2. Summary of significant accounting 
policies continued
III. Net investment hedge
The Group may hedge its net investment in certain foreign 
subsidiaries. On doing so, any foreign exchange differences on the 
hedging instrument (e.g., borrowings) relating to the effective portion 
of the hedge is recognised in other comprehensive income within the 
foreign currency translation reserve (FCTR) – within other components 
of equity, so as to offset the change in the value of the net investment 
being hedged. The ineffective portion of the gain or loss on these 
hedges is immediately recognised in profit and loss. The amounts 
accumulated in equity are reclassified to profit and loss when the 
foreign operation is disposed.

Derecognition
A financial asset (or, where applicable, a part of a financial asset or  
part of a group of similar financial assets) is primarily derecognised  
(i.e., removed from the Group’s consolidated statement of financial 
position) when: 

•  The rights to receive cash flows from the asset have expired; or

•  The Group has transferred its rights to receive cash flows from the 
asset or has assumed an obligation to pay the received cash flows  
in full without material delay to a third party under a pass-through 
arrangement; and either (a) the Group has transferred substantially 
all the risks and rewards of the asset, or (b) the Group has neither 
transferred nor retained substantially all the risks and rewards of the 
asset, but has transferred control of the asset. 

When the Group has transferred its rights to receive cash flows  
from an asset or has entered into a pass-through arrangement, it 
evaluates if, and to what extent, it has retained the risks and rewards of 
ownership. When it has neither transferred nor retained substantially 
all of the risks and rewards of the asset, nor transferred control of the 
asset, the Group continues to recognise the transferred asset to the 
extent of its continuing involvement. In that case, the Group also 
recognises an associated liability. The transferred asset and the 
associated liability are measured on a basis that reflects the rights  
and obligations that the Group has retained. 

A financial liability is derecognised when the obligation under the 
liability is discharged or cancelled or expires. When an existing financial 
liability is replaced by another from the same lender on substantially 
different terms, or the terms of an existing liability are substantially 
modified, such an exchange or modification is treated as the 
derecognition of the original liability and the recognition of a new 
liability. The difference in the respective carrying amounts is 
recognised in profit and loss. 

2.11 Leases
At inception of a contract, the Group assesses a contract as, or 
containing, a lease if the contract conveys the right to control the use 
of an identified asset for a period of time in exchange for consideration. 
To assess whether a contract conveys the right to control the use of  
an identified asset, the Group assesses whether the contract involves 
the use of an identified asset, the Group has the right to obtain 
substantially all of the economic benefits from use of the asset 
throughout the period of use, and the Group has the right to direct  
the use of the asset.

a. Group as a lessee
The Group recognises a right-of-use asset and a corresponding lease 
liability with respect to all lease agreements in which it is the lessee,  
in the statement of financial position. The lease liability is initially 
measured at the present value of the lease payments that are not paid 
at the commencement date, discounted by using the rate implicit in 
the lease. If this rate cannot be readily determined, the Group uses its 
incremental borrowing rate. Lease liabilities include the net present 
value of fixed payments (including in-substance fixed payments), 
variable lease payments that are based on consumer price index (CPI), 

184 Airtel Africa plc Annual Report and Accounts 2023

the exercise price of a purchase option if the lessee is reasonably 
certain to exercise that option, and payments of penalties for 
terminating the lease if the lease term reflects the lessee exercising 
that option.

Subsequently, the lease liability is measured at amortised cost using 
the effective interest rate method. It is remeasured when there is a 
change in future lease payments, including changes in CPI or if the 
Group changes its assessment of whether it will exercise a purchase, 
extension or termination option or when the lease contract is modified 
and the lease modification is not accounted for as a separate lease. 
The corresponding adjustment is made to the carrying amount of  
the right-of-use asset, or is recorded in profit and loss if the carrying 
amount of the related right-of-use asset has been reduced to zero.

Right-of-use assets are measured at cost comprising the amount  
of the initial measurement of the lease liability, any lease payments 
made at or before the commencement date less any lease incentives 
received, any initial direct costs, and restoration costs.

Subsequent to initial recognition, right-of-use assets are stated at  
cost less accumulated depreciation and any impairment losses and 
adjusted for certain remeasurements of the lease liability. Depreciation 
is computed using the straight-line method from the commencement 
date to the end of the useful life of the underlying asset or the end of 
the lease term, whichever is shorter. The estimated useful lives of 
right-of-use assets are determined on the same basis as those of the 
underlying asset.

In the statement of financial position, the right-of-use assets and lease 
liabilities are presented separately.

When a contract includes lease and non-lease components, the Group 
allocates the consideration in the contract on the basis of the relative 
stand-alone prices of each lease component and the aggregate 
stand-alone price of the non-lease components.

Short-term leases 
The Group has elected not to recognise right-of-use assets and lease 
liabilities for short-term leases that have a lease term of 12 months or 
less. The Group recognises the lease payments associated with these 
leases as an expense on a straight-line basis over the lease term.

Sale and leaseback
In sale and leaseback transactions, the Group first considers whether 
the initial transfer of the underlying asset to the buyer-lessor is a sale 
by applying the requirements of IFRS 15. If the transfer qualifies as a 
sale and the transaction is on market terms, the Group derecognises 
the asset, recognises a right-of-use asset (and lease liabilities) and 
recognises a portion of the total gain or loss on the sale in the profit 
and loss. The right-of-use asset is recognised at the proportion of the 
previous carrying amount of the asset that relates to the right of use 
retained by the seller-lessee. The amount recognised is calculated by 
splitting the total gain or loss into: 

•  an amount recognised in the profit and loss relating to the buyer-

lessor’s rights in the underlying asset, and

•  an unrecognised amount relating to the rights retained by the 

seller-lessee which is deferred by way of reducing the right-of-use 
assets initially recognised.

b. Group as a lessor
Whenever the terms of the lease transfer substantially all the risks  
and rewards of ownership to the lessee, the contract is classified as  
a finance lease. All other leases are classified as operating leases.

Rental income from operating leases is recognised on a straight-line 
basis over the term of the relevant lease. Initial direct costs incurred  
in negotiating and arranging an operating lease are added to the 
carrying amount of the leased asset and recognised on a straight-line 
basis over the lease term.

When a contract includes lease and non-lease components, the Group 
applies IFRS 15 to allocate the consideration under the contract to 
each component.

2. Summary of significant accounting 
policies continued
The Group enters into ‘indefeasible right to use’ (IRU) arrangements 
wherein the right to use the assets is given over the substantial part  
of the asset life. However, as the title to the assets and the significant 
risks associated with the operation and maintenance of these assets 
remains with the Group, such arrangements are recognised as an 
operating lease. The contracted price is recognised as revenue during 
the tenure of the agreement. Unearned IRU revenue received in 
advance is presented as deferred revenue within liabilities in the 
statement of financial position.

2.12 Taxes 
The income tax expense comprises current and deferred income tax. 
Income tax is recognised in the profit and loss, except to the extent 
that it relates to items recognised outside profit and loss, in other 
comprehensive income or directly in equity, in which case the related 
income tax is also recognised accordingly within other comprehensive 
income or directly in equity.

a. Current tax
Current tax is calculated on the basis of the tax rates, laws and 
regulations, which have been enacted or substantively enacted as at 
the reporting date in the respective countries where the Group entities 
operate and generate taxable income. The payments made in excess/
(shortfall) of the respective Group entities’ income tax obligation for 
the respective periods are recognised in the statement of financial 
position under income tax assets/income tax liabilities, respectively.

Any interest relating to accrued liabilities for potential tax assessments 
is not included in the income tax charge or (credit), but is recognised 
within finance costs.

A provision is recognised for those matters for which the tax 
determination is uncertain but it is considered probable that there will 
be a future outflow of funds to a tax authority. These provisions are 
measured at the best estimate of the amount expected to become 
payable or based on the expected value approach, as applicable and 
are presented within current tax liabilities. The assessment is based on 
the judgement of tax professionals within the company supported by 
previous experience in respect of such activities and in certain cases 
based on specialist independent tax advice. 

Current tax assets and tax liabilities are offset where the entity has a 
legally enforceable right to offset and intends either to settle on a net 
basis, or to realise the asset and settle the liability simultaneously.

b. Deferred tax
Deferred tax is recognised, using the liability method, on temporary 
differences arising between the tax bases of assets and liabilities and 
their carrying values in the financial statements. However, deferred tax 
is not recognised if it arises from initial recognition of an asset or liability 
in a transaction other than a business combination that at the time of 
the transaction affects neither accounting profit nor taxable profit (tax 
loss). Further, deferred tax liabilities are not recognised if they arise 
from the initial recognition of goodwill.

Deferred tax assets are recognised only to the extent that it is probable 
that future taxable profit will be available against which the temporary 
differences, tax losses and tax credits can be utilised. To assess such 
probability, the Group considers profit generation capability of the 
taxable entity based on historical trends as well as forecast profitability 
for the foreseeable future. When it is probable that there will be  
future taxable profits, an evaluation is performed to assess the 
availability of sufficient deductible temporary differences during the 
foreseeable future, relating to the same taxation authority and in the 
same taxable entity.

Deferred tax is recognised on temporary differences arising on 
investments in subsidiaries, associate and joint venture unless the 
timing of the reversal of the temporary difference can be controlled 
and it is probable that the temporary difference will not reverse in the 
foreseeable future.

Deferred tax assets, recognised and unrecognised, are reviewed at 
each reporting date and assessed for recoverability based on best 
estimates of taxable profits for the foreseeable future. 

Deferred tax is determined using tax rates (and laws) that have been 
enacted or substantively enacted by the reporting date and are 
expected to apply when the related deferred tax asset is realised or  
the deferred tax liability is settled.

Deferred tax assets and liabilities are offset where there is a legally 
enforceable right to offset current tax assets and liabilities and where 
the deferred tax balances relate to the same taxation authority. 

2.13 Inventories 
Group’s inventories include handsets, modems and related 
accessories.

Inventories are stated at the lower of cost (determined using the 
first-in-first-out method) and net realisable value. The costs comprise 
its purchase price and any directly attributable cost of bringing it to its 
present location and condition. Net realisable value is the estimated 
selling price in the ordinary course of business, less the estimated 
costs of completion and the estimated variable costs necessary to 
make the sale.

2.14 Cash and cash equivalents
Cash and cash equivalents include cash in hand, wallet balances, bank 
balances, cheques in hand and any deposits with original maturities  
of three months or less (i.e., that are readily convertible to known 
amounts of cash and cash equivalents, and subject to an insignificant 
risk of a change in value). However, for the purpose of the statement of 
cash flows, in addition to the above items, any bank overdrafts that are 
an integral part of the Group’s cash management and balances held 
under mobile money trust are also included as a component of cash 
and cash equivalents.

Term deposits with an original maturity of more than three months are 
presented within other bank balances.

2.15 Non-current assets (or disposal groups) held for sale
Non-current assets (or disposal groups) are classified as assets-held-
for-sale when their carrying amount is to be recovered principally 
through a sale transaction and a sale is considered highly probable. 
The sale is considered highly probable only when the asset or disposal 
group is available for immediate sale in its present condition, it is 
unlikely that the sale will be withdrawn and the sale is expected to 
complete within one year from the date of classification as held for 
sale. Disposal groups classified as held for sale are stated at the lower 
of carrying amount and fair value less costs to sell, except for assets 
such as deferred tax assets (measured in accordance with IAS 12) and 
financial assets which are measured at fair value in accordance with 
IFRS 9. Non-current assets are not depreciated or amortised while they 
are classified as held for sale.

Assets and liabilities classified as held for sale are presented separately 
in the statement of financial position.

A loss is recognised for any initial or subsequent write-down of the 
asset (or disposal group) to fair value less costs to sell. A gain is 
recognised for any subsequent increases in fair value less costs to sell 
of an asset (or disposal group), but not in excess of any cumulative loss 
previously recognised.

If the criteria for held for sale are no longer met, it ceases to be 
classified as held for sale and is measured at the lower of (i) its carrying 
amount before the asset was classified as held for sale, adjusted for 
any depreciation/amortisation that would have been recognised had 
that asset not been classified as held for sale, and (ii) its recoverable 
amount at the date when the disposal group ceases to be classified  
as held for sale.

Airtel Africa plc Annual Report and Accounts 2023

185

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

2. Summary of significant accounting 
policies continued

•  Share-based payments

Refer to Note below.

2.16 Share capital/share premium
Ordinary shares are classified as equity when the Group has an 
unconditional right to avoid delivery of cash or another financial asset, 
that is, when the dividend and repayment of capital are at the sole and 
absolute discretion of the Group and there is no contractual obligation 
whatsoever to that effect. The share premium account is used to 
record the premium on issue of shares.

2.17 Employee benefits
The Group’s employee benefits mainly include wages, salaries, 
bonuses, defined contribution plans, defined benefit plans, other 
long-term benefits, including compensated absences and share- 
based payments. The employee benefits are recognised in the year in 
which the associated services are rendered by the Group employees. 
Short-term employee benefits are recognised in profit and loss at 
undiscounted amounts during the period in which the related  
services are rendered. Details of long-term employee benefits are 
provided below:

•  Defined contribution plans

The contributions to defined contribution plans are recognised in  
profit and loss as and when the services are rendered by employees. 
The Group has no further obligations under these plans beyond its 
periodic contributions.

•  Defined benefit plans

2.18 Share-based payments
The Group operates equity-settled and cash-settled compensation 
plans under which the Group receives services from employees as 
consideration for equity shares/cash-settled units.

The Group measures the fair value of the services received from 
employees by reference to the fair value of the equity instruments 
granted. The grant-date fair value of equity-settled share-based 
payment arrangements is generally recognised as an expense on a 
straight-line basis, with a corresponding increase in equity (reserves), 
over the vesting period of the awards.

At each reporting date, the Group estimates the number of equity 
instruments expected to eventually vest as a result of the effect of 
non-market-based vesting conditions. The impact of the revision of the 
original estimates of the number of equity instruments expected to 
vest, if any, is recognised in profit and loss such that the cumulative 
expense reflects the revised estimate, with a corresponding 
adjustment to reserves.

The fair value of the amount payable to employees in respect of 
share-based payments which are settled in cash is recognised as  
an expense on a straight-line basis with a corresponding increase  
in liabilities, over the period during which the employees become 
unconditionally entitled to payment. The liability is remeasured at  
each reporting date and at settlement date based on the fair value  
of such instruments. Any changes in the liability are recognised in  
profit and loss.

The Group has defined benefit plans in the form of ‘retirement  
benefits’ and ‘severance pay’ wherein the cost of providing benefits  
is determined using the projected unit credit method, with actuarial 
valuations being carried out at the end of each interim reporting 
period. The obligation towards these benefits is recognised in the 
statement of financial position under provisions, at the present value of 
the defined benefit obligations. The present value of these obligations 
is determined by discounting the estimated future cash outflows,  
using an appropriate discount rate. 

As at each reporting date, the Group estimates the number of awards 
that are expected to eventually vest. It recognises the impact of any 
revision to original estimates in the period of change. Accordingly, no 
expense is recognised for awards that do not ultimately vest, except  
for where vesting is conditional upon a market performance/non-
vesting condition. These are treated as vesting irrespective of whether 
or not the market/non-vesting condition is satisfied, provided that 
service conditions and all other non-market performance conditions 
are satisfied.

Defined benefit costs are split into the following categories:

•  service costs, which includes current service cost, past service cost 

and gains and losses on curtailments and settlements;

•  interest expense; and

•  remeasurements.

The Group recognises service costs within profit and loss as employee 
benefit expenses. Past service cost is recognised in profit and loss 
when the plan amendment or curtailment occurs. Gains or losses  
on settlement of a defined benefit plan are recognised when the 
settlement occurs. Interest cost is calculated by applying a discount 
rate to the defined benefit liability and is recognised within finance 
costs. Remeasurements comprising actuarial gains and losses are 
recognised immediately as a charge or credit to other comprehensive 
income in the period in which they occur. Remeasurements recognised 
in other comprehensive income are subsequently not reclassified to 
profit and loss.

•  Other long-term employee benefits

The employees of the Group are entitled to compensated absences  
as well as other long-term benefits. Compensated absences benefit 
comprises encashment and the availing of leave balances that were 
earned by the employees over the period of past employment. 

The Group provides for the liability (presented under provisions) 
towards these benefits on the basis of actuarial valuations carried out 
quarterly as at the reporting date, by an independent qualified actuary 
using the projected-unit-credit method. The related re-measurements 
are recognised in the profit and loss in the period in which they arise.

Where the terms of an award are modified, in addition to the expense 
pertaining to the original award, an incremental expense is recognised 
for any modification that results in additional fair value, or is otherwise 
beneficial to the employee as measured at the date of modification.

For further details of equity-settled and cash-settled compensation 
plans refer to Note 7.

•  Treasury shares

The company is the sponsoring entity of an Employee Benefit Trust 
(EBT) which is controlled by the Group. The company provides funds 
to the EBT to enable it to satisfy its objectives. The company’s equity 
instruments held by the EBT are accounted for as if they were the 
company’s own equity and are treated as treasury shares. Such 
treasury shares are recorded at cost and deducted from equity.  
Refer to Note 26.1 for details of treasury shares held by the EBT.

2.19 Provisions
a. General
Provisions are recognised when the Group has a present obligation 
(legal or constructive) as a result of a past event, it is probable that an 
outflow of resources will be required to settle the obligation, and the 
amount of the obligation can be reliably estimated.

Provisions are measured at the present value of the expenditures 
expected to be required to settle the relevant obligation, using a 
pre-tax rate that reflects current market assessments of the time  
value of money (if the impact of discounting is significant) and the  
risks specific to the obligation. The increase in the provision due to 
un-winding of the discounting due to the passage of time is recognised 
within finance costs.

186 Airtel Africa plc Annual Report and Accounts 2023

2. Summary of significant accounting 
policies continued
b. Provision for legal, tax and regulatory matters
The Group is involved in various legal, tax and regulatory matters, the 
outcome of which may not be favourable to the Group. Management, 
in consultation with legal, tax and other advisers where required, 
assesses the likelihood that a pending claim will succeed against the 
Group. The Group recognises a provision in cases where it is probable 
that an outflow of resources embodying economic benefits will be 
required to settle the obligations arising from such claims. 

c. Asset Retirement Obligation (ARO)
AROs are recognised for those lease arrangements where the Group 
has an obligation at the end of the lease period to restore the leased 
premises to a condition similar to that at inception of the lease. AROs 
are provided at the present value of expected costs to settle the 
obligation and are recognised as part of the cost of that particular 
asset. The estimated future costs of decommissioning are reviewed 
annually and any change in the estimated future costs or in the 
discount rate applied are adjusted against the cost of the asset.

2.20 Contingencies
A disclosure for a contingent liability is made when there is a possible 
obligation or a present obligation that may, but probably will not, 
require an outflow of resources. When there is a possible obligation  
or a present obligation in respect of which the likelihood of outflow of 
resources is remote, no provision or disclosure is made. Contingent 
assets are not recognised unless virtually certain and disclosed only 
where an inflow of economic benefits is probable.

2.21 Revenue
Revenue is recognised upon the transfer of control of promised 
products or services to the customer at the consideration which  
the Group has received or expects to receive in exchange for those 
products or services, net of any taxes/duties and discounts. When 
determining the consideration to which the Group is entitled for 
providing promised products or services via intermediaries, the  
Group assesses whether the intermediary is a principal or agent  
in the onward sale to the end customer. To the extent that the 
intermediary is considered a principal, the consideration to which  
the Group is entitled is determined to be that receivable from the 
intermediary. To the extent that the intermediary is considered to  
be an agent, the consideration to which the Group is entitled is 
determined to be the amount receivable from the ultimate customer. 
Any upfront discount or commission provided to the intermediary is 
recognised as a cost of sale in such a case.

The Group has entered into certain multiple-element revenue 
arrangements, which involve the delivery or performance of multiple 
products, services or right-of-use assets. At the inception of the 
arrangement, all the deliverables within the contract are evaluated to 
determine whether they represent distinct performance obligations, 
and if so, they are accounted for separately.

Total consideration related to the multiple element arrangements is 
allocated to each performance obligation based on their relative 
standalone selling prices. The stand-alone selling prices are the prices 
at which the Group would sell a promised good or service separately  
to a customer. 

Revenue is recognised when, or as, each distinct performance 
obligation is satisfied. The main categories of revenue and the basis  
of recognition are as follows:

•  Service revenue

Service revenue is derived from the provision of telecommunications 
and mobile money services to customers. The majority of the Group’s 
customers subscribe to services on a pre-paid basis.

Telecommunications service revenue mainly pertains to usage, 
subscription charges for voice, data, messaging and value-added 
services and customer onboarding charges.

Telecommunications services are considered to represent a single 
performance obligation as all are provided over the Group’s network 
and transmitted as data representing a digital signal on the network. 
The transmission consumes network bandwidth and therefore, 
irrespective of the nature of the communication, the customer 
ultimately receives access to the network and the right to consume 
network bandwidth.

Customers primarily pay in advance for services of the Group. These 
cash amounts are recognised in deferred income in the consolidated 
statement of financial position and transferred to the profit and loss 
when the service obligation has been performed/when the usage of 
services becomes remote.

The Group recognises revenue from these services over time as they 
are provided. Revenue is recognised over time based on actual units  
of telecommunications services provided during the reporting period 
as a proportion of the total units of telecommunications services to  
be provided. 

Subscription charges are recognised over the subscription pack 
validity period. 

Revenue recognised in excess of amounts invoiced are classified as 
unbilled revenue. If amounts invoiced/collected from a customer are  
in excess of revenue recognised, a deferred revenue/advance income 
is recognised.

Service revenue also includes revenue from interconnection/roaming 
charges for use of the Group’s network by other operators for voice, 
data, messaging and signalling services. 

Revenue from long distance operations comprise voice services and 
bandwidth services (including installation), which are recognised on 
the provision of services, provided over the period of the respective 
arrangements.

The Group has interconnect agreements with local and foreign 
operators. This allows customers from either network to originate or 
terminate calls to each other’s network. Revenue is earned and 
recognised as per bilateral agreements when other operators’ calls are 
terminated to the Group’s network, i.e., when the service is rendered. 

As part of the mobile money services, the Group earns commission 
from merchants for facilitating recharges, bill payments and other 
merchant payments. It also earns commissions on the transfer of 
money from one customer wallet to another. Such commission is 
recognised as revenue at a point in time on fulfilment of these services 
by the Group.

Sale of products 
Equipment sales mainly pertain to sale of telecommunications 
equipment and related accessories for which revenue is recognised 
when the control of equipment is transferred to the customer, i.e., 
transferred at a point in time. 

Costs to obtain or fulfil a contract with a customer
The Group defers costs to obtain or fulfil a contract with a customer 
over expected average customer life determined based on churn rate 
specific to such contracts.

2.22 Borrowing costs
Borrowing costs consist of interest and other costs that the Group 
incurs in connection with the borrowing of funds. Borrowing costs 
which are not directly attributable to the acquisition, construction or 
production of an asset (that necessarily takes a substantial period of 
time to get ready for its intended use or sale) are expensed in the 
period they occur.

Airtel Africa plc Annual Report and Accounts 2023

187

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

2. Summary of significant accounting 
policies continued

2.23 Operating profit
Operating profit is stated as revenue less operating expenditure, 
including depreciation and amortisation and operating exceptional 
items. Operating profit excludes finance income, finance costs, other 
non-operating income and share of profit of the associate and joint 
venture accounted for using equity method.

2.24 Exceptional items – Alternative performance 
measures (APMs)
Management exercises judgement in determining the adjustments to 
apply to IFRS measurements in order to derive APMs, which provide 
additional useful information on the underlying trends, performance 
and position of the Group. This assessment covers the nature of the 
item being one-off or non-routine and the significance of the impact  
of that item on reported performance in accordance with the Group’s 
exceptional items policy. 

To monitor performance, the Group uses the following APMs:

•  ‘Underlying profit before tax’ representing profit before tax for the 

period, excluding the impact of exceptional items.

•  ‘Underlying profit after tax’ representing profit after tax for the 
period, excluding the impact of exceptional items and tax on 
exceptional items.

Exceptional items refer to items of income or expense within the 
consolidated statement of comprehensive income, which are of such 
size, nature or incidence that their exclusion is considered necessary to 
explain the performance of the Group and improve the comparability 
between periods. Reversals of previous exceptional items are also 
considered as exceptional items. When applicable, these items include 
network modernisation, share issue expenses, loan prepayment costs, 
the settlement of legal and regulatory cases, restructuring costs, 
impairments, gain on sale of tower assets and initial recognition of 
deferred tax assets. A breakdown of the exceptional items included  
in the profit and loss is disclosed in Note 11.

For other APMs, refer pages 240-245. 

2.25 Dividends
Dividends to shareholders of the company are deducted from retained 
earnings and recognised as a liability, in the year in which the dividends 
are approved by the shareholders. Interim dividends are deducted 
from the retained earnings when they are paid.

2.26 Earnings per share (EPS)
The Group presents the basic and diluted EPS data. Basic EPS is 
computed by dividing the profit for the period attributable to the 
owners of the company by the weighted average number of shares  
net of any treasury shares outstanding during the period. 

Diluted earnings per share adjusts the figures used in the 
determination of basic earnings per share to take into account: 

•  the after-income tax effect of interest and other financing costs 

associated with dilutive potential ordinary shares, and 

•  the weighted average number of additional ordinary shares that 
would have been outstanding assuming the conversion of all  
dilutive potential ordinary shares. 

3. Critical accounting estimates, 
assumptions and judgements 
The estimates and judgements used in the preparation of these 
financial statements are continuously evaluated by the Group, and  
are based on historical experience and various other assumptions  
and factors (including expectations of future events), that the Group 
believes to be reasonable under the existing circumstances. These 
estimates and judgements are based on the facts and events that 
existed as at the reporting date, or that occurred after that date but 
provide additional evidence about conditions existing as at the 
reporting date.

Although the Group regularly assesses these estimates, actual results 
could differ materially from these estimates (even if the assumptions 
underlying such estimates were reasonable when made), if these 
results differ from historical experience or other assumptions do not 
turn out to be substantially accurate. The changes in estimates are 
recognised in the financial statements in the year in which they 
become known.

3.1 Key sources of estimation uncertainty
The estimates and assumptions that have a significant risk of causing 
a material adjustment to the carrying values of assets and liabilities 
within the next financial year are discussed below:

•  Uncertain tax treatments

Uncertainties exist with respect to the interpretation of complex  
tax regulations. Given the wide range of international business 
relationships and the long-term nature and complexity of existing 
contractual agreements, differences arising between the actual results 
and the assumptions made, or future changes to such assumptions, 
could necessitate future adjustments to tax income and expense 
already recorded. The Group establishes provisions/contingencies, 
based on reasonable estimates, for potential audits by the tax 
authorities in the respective countries in which it operates as well  
as where the probability of tax authorities accepting the Group’s 
treatment is in doubt. The amount of direct tax provisions carried as 
part of current tax liabilities amounted to $15m and contingencies 
amounted to $16m (refer to Note 29). Reflecting the complexities of 
tax regulations and international business relationships, as described 
above, the Group receives, from time to time, demands from tax 
authorities. The Group assesses these demands and estimates 
whether a provision should be recorded or a contingent liability  
should be disclosed or whether the matter is considered to be remote. 
These estimates are based on various factors, such as experience 
from previous tax audits and the Group’s interpretation of tax 
regulations by the taxable entity and the relevant tax authority.  
For those demands where the Group believes there is a low likelihood 
of the demand being successful against the Group, no provision is 
recorded nor a contingent liability is disclosed. However, these 
estimates may be subject to a material change within the next  
financial year which could lead to the recognition of additional material 
provisions or the disclosure of additional material contingent liabilities.

•  Contingent liabilities and provisions

The Group is involved in various legal, indirect tax and regulatory 
matters, the outcome of which may not be favourable to the Group. 
Management, in consultation with legal, indirect tax and other advisers 
where required, assesses the likelihood that a pending claim will 
succeed. The Group has applied its judgement and has recognised 
liabilities based on whether additional amounts will be payable and has 
included contingent liabilities where economic outflows are considered 
possible but not probable. The Group carried provisions amounting to 

188 Airtel Africa plc Annual Report and Accounts 2023

3. Critical accounting estimates, 
assumptions and judgements continued
$30m in respect of indirect tax, legal and regulatory matters and 
discloses contingencies amounting to $116m. In recording or 
disclosing these amounts, the Group has estimated which claims are 
probable and consequently has recorded a provision for those. For  
the claims which are possible, the Group has disclosed a contingent 
liability. For claims which are considered to be remote, no recording or 
disclosure has been made. However, given the nature of these matters 
and size of such claims there may be a risk of a material change  
within the next financial year, including the recognition of additional 
provisions, should the Group not be successful in defending the cases 
where contingent liabilities are disclosed. For further details, refer to 
Notes 25 and 29, respectively.

3.2 Critical judgements in applying the Group’s accounting 
policies
There were no critical accounting judgments that would have  
a significant effect on the amount recognised in the Group’s  
financial statements.

4. New accounting pronouncements to be 
adopted on or after 1 April 2023
The following pronouncements issued by the IASB are relevant to  
the Group and effective for annual periods beginning on or after  
1 January 2023. The Group’s financial statements will be presented in 
accordance with these requirements, which are being evaluated but 
are not expected to have a material impact on the consolidated results, 
financial position or cash flows of the Group. These pronouncements 
have been issued by IASB but have not yet been adopted by UKEB for 
use in the UK.

•  Amendments to IFRS 16 in relation to Sale and leaseback 

accounting.

•  Amendments to IAS 1 in relation to ‘classification of liabilities as 

current and non-current’.

•  Amendments to IAS 12 in relation to ‘deferred tax related to assets 

and liabilities arising from a single transaction’.

•  Amendments to IAS 8 in relation to Accounting Estimates.

•  Amendments to IAS 1 in relation to disclosure of accounting policies.

5. Significant transactions/new 
developments
a) The directors recommended and shareholders approved a final 

dividend of 3 cents per ordinary share for the year ended 31 March 
2022, which was paid on 22 July 2022 to the holders of ordinary 
shares on the register of members at the close of business on  
24 June 2022. 

  An interim dividend of 2.18 cents per share was also approved  
by the Board on 26 October 2022, which has been paid on  
08 December 2022.

b) In April 2022, one of the Airtel Mobile Commerce B.V.’s (AMC B.V.) 

subsidiaries, SmartCash Payment Service Bank Limited 
(‘SmartCash’), received the final approval from the Central Bank  
of Nigeria for a full Payment Service Bank licence affording it the 
opportunity to deliver a full suite of mobile money services in Nigeria. 

  Later in August 2022, in line with the directions of the Central Bank 
of Nigeria, SmartCash was transferred to Airtel Networks Limited (a 
subsidiary of Airtel Africa Group, outside the perimeter of AMC B.V. 
Group). Airtel Africa Group has agreed with non-controlling investors 
to compensate them for their respective potential loss of value by 

way of transferring additional AMC B.V. shares equivalent to the 
value of SmartCash on the prescribed trigger event date (subject  
to a cap of 5% of the value of AMC B.V. Group), which will only be 
payable in the event that SmartCash does not again form part of  
the AMC B.V. Group perimeter or the non-controlling investors do 
not own a direct shareholding in SmartCash based on regulatory 
approvals, by the prescribed trigger event date. 

  Given that the proposal to compensate the non-controlling  

investors is agreed, for their economic value loss due to exclusion  
of SmartCash (which they were entitled to before the transfer of 
SmartCash to Airtel Nigeria Limited) based on the future fair value of 
SmartCash on the prescribed trigger event date, Airtel Africa Group 
continues to recognise non-controlling interest with respect to net 
assets of SmartCash. 

c) In June 2022, the Group announced the acquisition by Airtel Congo 

RDC S.A, a subsidiary of the Group, of 58 MHz of additional 
spectrum spread across the 900, 1800, 2100, and 2600 MHz bands 
for a gross consideration of $42m. An amount of $20m pertaining  
to the 900, 1800 and 2100 MHz bands has been capitalized as an 
intangible asset and $22m pertaining to the 2600 MHz bands is 
carried as intangible asset under development since these bands 
are not yet available for use (expected to be available for use by 
June 2023). 

d) On 7 July 2022, Bharti Airtel International (Netherlands) B.V., one of 
the Group’s subsidiaries, completed the early redemption of $450m 
of its $1bn of 5.35% guaranteed senior notes due in 2024 for a 
consideration of $463m. The consideration included accrued 
interest up to the date of redemption and early redemption cost. 

e) In July 2022, the Group announced the acquisition by Airtel Kenya,  
a subsidiary of the Group, of 60 MHz of additional spectrum in the 
2600 MHz band from the Communications Authority of Kenya, for a 
gross consideration of $40m. The spectrum is valid from July 2022 
for a period of 15 years. This cost has been capitalised as an 
intangible asset.

f)  In October 2022, the Group announced the acquisition by Airtel 
Tanzania, a subsidiary of the Group, of 110 MHz of additional 
spectrum spread across the 2600 MHz (two blocks of 2x15 MHz) 
and 3500 MHz bands from the Tanzania Communications 
Regulatory Authority (TCRA) for a gross consideration of $60m.  
The spectrum is being carried as an intangible under development, 
since it is not available for use yet (expected to be available for use 
by August 2023). 

g) In October 2022, the Group announced the acquisition by Airtel 

Zambia, a subsidiary of the Group, of 60 MHz of additional spectrum 
spread across the 800 MHz and 2600 MHz bands from the Zambia 
Information and Communications Technology Authority (ZICTA),  
for a gross consideration of $29m which has been capitalised as an 
intangible asset.

h) In December 2022, the Group paid $317m (in Nigerian naira) to 

acquire 100 MHz of spectrum in the 3500 MHz band and 2x5 MHz 
of 2600 MHz band from the Nigerian Communications Commission 
(NCC). The 2600 MHz and 3500 MHz spectrum licences are valid 
for a period of 10 years from January and July 2023, respectively. 
The spectrum has been carried as an intangible under development, 
since it is not yet available for use (expected to be available for use 
by July 2023). 

i)  During the year, Airtel Nigeria, a subsidiary of the Group, was  
offered renewal of 2100 MHz spectrum license by Nigerian 
Communications Commission (NCC) for a gross consideration  
of $127m, which was accepted by Airtel Nigeria. This cost was 
capitalised as an intangible asset and is being amortised over the 
useful life of the spectrum of 15 years. A corresponding liability was 
created for the amount payable for the renewal which has been 
subsequently paid in April 2023. 

Airtel Africa plc Annual Report and Accounts 2023

189

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

6. Revenue 

Service revenue

Sale of products

For the year ended

31 March 2023

31 March 2022

 5,245 

 10 

 5,255 

 4,703 

 11 

 4,714

Transaction price allocated to the remaining performance obligations
Performance obligations that are unsatisfied (or partially unsatisfied) amounting to $183m as of 31 March 2023 and $162m as as of 31 March 
2022 will be satisfied, respectively, within a period of the next year. 

Revenue recognised that was included in the deferred revenue balance at the beginning of the year:

Revenue recognised that was included in the deferred revenue balance at the beginning of the year

Significant changes in the unbilled revenue and deferred revenue balances during the year are as follows:

For the year ended

31 March 2023

31 March 2022

 162 

 135

Revenue recognised that was included in the deferred revenue balance at the 
beginning of the year

Increases due to cash received, excluding amounts recognised as revenue 
during the year

Transfers from unbilled revenue recognised at the beginning of the period to 
receivables

Reconciliation of costs to obtain or fulfil a contract with a customer

Costs to obtain or fulfil a contract with customer

Opening balance

Costs incurred and deferred 

Less: cost amortised

Foreign currency translation impact

Closing balance

For the year ended

31 March 2023

31 March 2022

Unbilled 
revenue

Deferred 
revenue

Unbilled  
revenue

Deferred  
revenue

 – 

 – 

 53 

 162 

 183 

 – 

 – 

 – 

43

 135 

 162 

 –

For the year ended

31 March 2023

31 March 2022

 55 

 171 

 (95)

 (7)

 124 

 44 

 88 

 (77)

 (0)

 55

6.1 Segmental information
The Group’s segment information is provided on the basis of geographical clusters and products to the chief executive officer (chief operating 
decision maker – ‘CODM’) for the purposes of resource allocation and assessment of performance.

The Group’s reporting segments till 31 March 2022 were as follows:

Nigeria – comprising operations in Nigeria.

East Africa – comprising operations in Kenya, Malawi, Rwanda, Tanzania, Uganda and Zambia. 

Francophone Africa – comprising operations in Chad, Gabon, Democratic Republic of the Congo, Madagascar, Niger, Rebublic of the Congo and 
the Seychelles.

Owing to significant growth in the Group’s mobile money business and a corresponding change in the organisation structure combined with 
changes in information provided to the CODM for the allocation of resources and the assessment of performance, with effect from April 2022, 
the Group has identified mobile money as a new operating and reportable segment. Thus, the segments for the Group are now as follows:

Nigeria mobile services – comprising of mobile service operations in Nigeria.

East Africa mobile services – comprising of mobile service operations in Kenya, Malawi, Rwanda, Tanzania, Uganda and Zambia. 

Francophone Africa mobile services – comprising of mobile service operations in Chad, Gabon, Democratic Republic of the Congo, 
Madagascar, Niger, Rebublic of the Congo and the Seychelles.

Mobile money – comprising of mobile money services across the Group, including the recently launched payment service bank in Nigeria.

*  Mobile money segment consolidates the results of mobile money operations from all operating entities within the Group. Airtel Money Commerce B.V. (AMC B.V.) is the 

holding company for all mobile money services for the Group, and as of 31 March 2023, it consolidates mobile money operations from eleven OpCos, currently excluding 
operations in Nigeria, Tanzania, and Republic of the Congo. It is management’s intention to continue work to transfer all these remaining mobile money services operations 
into AMC B.V., subject to local regulatory requirements.

190 Airtel Africa plc Annual Report and Accounts 2023

6. Revenue continued
Each segment derives revenue from the respective services housed within each segment, as described above. Expenses, assets and liabilities 
primarily related to the corporate headquarters and centralised functions of the Group are presented as unallocated items.

The amounts reported to the chief operational decision-maker (‘CODM’) are based on the accounting principles used in the preparation of the 
financial statements. Each segment’s performance is evaluated based on segment revenue and segment result.

The segment result is Underlying EBITDA (i.e., earnings before interest, tax, depreciation and amortisation before exceptional items). This is  
the measure reported to the CODM for the purpose of resource allocation and assessment of segment performance. During the year ended  
31 March 2023, EBITDA is equal to underlying EBITDA since there are no exceptional items pertaining to EBITDA.

Consequent to the change in reportable segments during the period, comparative information has also been restated in line with the  
revised segments.

Inter-segment pricing and terms are reviewed and changed by the management to reflect changes in market conditions and changes to such 
terms are reflected in the period in which the changes occur.

The ‘Eliminations’ column comprises inter-segment revenues eliminated upon consolidation.

Segment assets and segment liabilities comprise those assets and liabilities directly managed by each segment. Segment assets primarily 
include receivables, property, plant and equipment, capital work in progress, right-of-use assets, intangibles assets, inventories and cash and  
cash equivalents. Segment liabilities primarily include operating liabilities. Segment capital expenditure comprises investment in property,  
plant and equipment, capital work in progress, intangible assets (excluding licences) and capital advances.

Investment elimination upon consolidation and resulting goodwill impacts are reflected in the ‘Eliminations’ column.

Summary of the segmental information and disaggregation of revenue for the year ended and as of 31 March 2023 is as follows: 

 Mobile  
money  

 Others 
(unallocated) 

 Eliminations 

 Total 

Revenue from external customers 

Voice revenue

Data revenue

Mobile money revenue1

Other revenue2

Inter-segment revenue

Total revenue

Underlying EBITDA

Less:

 Nigeria 
mobile 
services 

 East Africa 
mobile 
services 

 Francophone 
Africa  
mobile 
services 

 1,052 

 884 

 –   

 189 

 2,125 

 3 

 2,128 

 1,099 

 835 

 537 

 –   

 124 

 1,496 

 12 

 1,508 

 753 

 604 

 366 

 –   

 114 

 1,084 

 6 

 1,090 

 476 

 –   

 –   

 540 

 –   

 540 

 152 

 692 

 344 

 –   

 –   

 –   

 10 

 10 

 4 

 14 

 (97)

Depreciation and amortisation

 344 

 260 

 190 

 17 

 7 

 –   

 –   

 –   

 –   

 –   

 (177)

 (177)

 –   

 –   

 2,491 

 1,787 

 540 

 437 

 5,255 

 –   

 5,255 

 2,575 

 818 

 752 

 (29)

 (0)

 1,034 

 293 

 256 

 151 

 33 

 15 

 –   

 748 

 2,634 

 2,193 

 2,255 

 2,393 

 1,599 

 2,359 

 945 

 742 

 25,485 

 (21,752)

 11,166 

 12,839 

 (13,168)

 7,358 

Investment accounted for using equity 
method (included in segment assets above)

 –   

 –   

 4 

 –   

 –   

 –   

 4

1  Mobile money revenue is net of inter-segment elimination of $152m mainly for commission on sale of airtime. It includes $103m pertaining to East Africa mobile services 

and balance $49m pertaining to Francophone Africa mobile services.

2  Other revenue includes messaging, value-added services, enterprise, site sharing and handset sale revenue.

Airtel Africa plc Annual Report and Accounts 2023

191

Finance costs

Finance income

Share of profit of associate and joint venture 
accounted for using equity method

Profit before tax 

Other segment items

Capital expenditure

As of 31 March 2023

Segment assets

Segment liabilities

 2,358 

 1,525 

 424 

 407 

 4,714 

 –   

 4,714 

 2,311 

 744 

 441 

 (19)

 (111)

 (0)

 32 

 1,224 

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

6. Revenue continued
Summary of the segmental information and disaggregation of revenue for the year ended and as of 31 March 2022 is as follows:

Revenue from external customers 

Voice revenue

Data revenue

Mobile money revenue1

Other revenue2

Inter-segment revenue

Total revenue

Underlying EBITDA

Less:

 Nigeria  
mobile  
services 

 East Africa 
mobile  
services 

 Francophone 
Africa  
mobile  
services 

 984 

 734 

 –   

 157 

 1,875 

 3 

 1,878 

 1,043 

 782 

 457 

 –   

 146 

 1,385 

 10 

 1,395 

 672 

 592 

 334 

 –   

 104 

 1,030 

 3 

 1,033 

 425 

 Mobile  
money  

 Others 
(unallocated) 

 Eliminations 

 Total 

 –   

 –   

 424 

 –   

 424 

 129 

 553 

 281 

 –   

 –   

 –   

 –   

 –   

 –   

–

 (110)

 –   

 –   

 –   

 –   

 –   

 (145)

 (145)

 –   

 –   

Depreciation and amortisation

 268 

 230 

 199 

 14 

 33 

Finance costs

Finance income

Non-operating income (net)

Share of profit of associate and joint venture 
accounted for using equity method

Exceptional items pertaining to  
operating profit

Profit before tax 

Other segment items

Capital expenditure

As of 31 March 2022

Segment assets

Segment liabilities

 –   

 32 

–

–

 –   

 –   

 249 

 259 

 114 

 25 

 9 

 –   

 656 

 2,247 

 1,438 

 1,886 

 2,450 

 1,485 

 2,358 

 776 

 588 

 27,396 

 14,458 

 (23,426)

 (14,577)

 10,364 

 6,715 

Investment accounted for using equity 
method (included in segment assets above)

 –   

 –   

 6 

 –   

 –   

 –   

 6

1  Mobile money revenue is net of inter-segment elimination of $129m mainly for commission on sale of airtime. It includes $85m pertaining to East Africa mobile services and 

balance $44m pertaining to Francophone Africa mobile services.

2  Other revenue includes messaging, value-added services, enterprise, site sharing and handset sale revenue.

Geographical information disclosure based on location of statutory entity of non-current assets (PPE, CWIP, ROU, intangible assets, including 
goodwill and intangible assets under development):

United Kingdom

Nigeria

Netherlands (including goodwill)

Others

Total

As of

31 March 2023

31 March 2022

 0 

 2,379 

 3,464 

 2,889 

 8,732 

 1 

 1,670 

 3,773 

 2,529 

 7,973

192 Airtel Africa plc Annual Report and Accounts 2023

    
    
7. Employee benefits expense 

Salaries and bonuses

Defined contribution plan cost

Defined benefit plan cost/(income)

Staff welfare expenses

Others

For the year ended

31 March 2023

31 March 2022

 243 

 12 

 5 

 18 

 9 

 287 

 258 

 14 

 (2)

 17 

 10 

 297

Employee benefit expenses includes directors’ remuneration. For further information about the remuneration of individual directors, refer to 
pages 145 to 163 of the directors’ remuneration report.

Details of year end and monthly average number of people employed by the Group during the year: 

Nigeria

East Africa

Francophone Africa

Corporate and others

Total

For the year ended

31 March 2023

31 March 2022

Year end

Average

Year end

Average

 779 

 1,250 

 1,144 

 827 

 4,000 

 728 

 1,252 

 1,148 

 779 

 3,907 

 706 

 1,251 

 1,149 

 651 

 3,757 

 686 

 1,230 

 1,151 

 596 

 3,663

7.1 Share-based payment plans
The following table provides an overview of all existing equity-settled and cash-settled plans of the company:

Scheme

Plans

Equity settled plans

Replacement stock awards1

IPO Awards1

IPO share options3

IPO executive share options3

Performance share awards1

Restricted share awards2

One-off awards3

Replacement awards3

Deferred bonus shares3

Cash settled plans

Shadow stock plan1

1   Vesting is subject to service, total shareholder return and financial performance conditions. 

2   Vesting is subject to service and financial performance conditions. 

3   Vesting is subject to service conditions only.

The following table exhibits the net compensation expenses under the schemes:

Expenses arising from equity and cash settled share based payment transactions

Vesting period 
(years)

Contractual 
term (years)

1–2

1–3

1–3

1–3

3

3

1–3

1–2

2

1–2

 2 

 3 

 10 

 10 

 3 

 3 

 3 

 2 

 2 

 2

For the year ended

31 March 2023

31 March 2022

 1 

 2

Airtel Africa plc Annual Report and Accounts 2023

193

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)
7. Employee benefits expense continued
The following table provides an overview of all existing share option and cash-settled plans of the company. Details of share options outstanding 
during the year are as follows:

31 March 2023

31 March 2022

Number of 
share options 
(in ‘000)

Weighted 
average 
exercise price 
per share           
(in US$)

Number of  
share options  
(in ‘000)

Weighted 
average exercise 
price per share           

(in US$)

 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 

 1 
 – 
 – 
 1 
 1 

 1 
 – 
 – 
 1 
 1 

 – 
 – 
 – 
 – 
 – 
 – 

 751 
 – 
 – 
 751 
 751 

 299 
 135 
 (434)
 – 
 – 

 566 
 63 
 (511)
 (38)
 80 
 – 

 80 
 53 
 (133)
 – 
 – 
 – 

 3,132 
 – 
 (2,381)
 751 
 250 

 10,594 
 (717)
 (1,035)
 8,842 
 2,815 

 8,842 
 (2,187)
 (265)
 6,390 
 6,390 

Replacement stock awards 
Outstanding at beginning of year
Granted during the year1
Exercised during the year2
Outstanding at the end of the year
Exercisable at the end of the year
IPO Awards
Outstanding at beginning of year
Additions during the year based on performance1
Exercised during the year2
Forfeited during the year3
Outstanding at the end of the year
Exercisable at the end of the year
IPO share options
Outstanding at beginning of year
Exercised during the year2
Forfeited during the year3
Outstanding at the end of the year
Exercisable at the end of the year
IPO executive share options
Outstanding at beginning of year
Exercised during the year2
Forfeited during the year3
Outstanding at the end of the year
Exercisable at the end of the year
Shadow stock plan
Outstanding at beginning of year
Additions during the year based on performance1
Exercised during the year2
Forfeited during the year3
Outstanding at the end of the year
Exercisable at the end of the year
Performance share awards
Outstanding at beginning of year
Granted during the year1
Exercised during the year2
Forfeited during the year3
Outstanding at the end of the year
Exercisable at the end of the year
Restricted share awards
Outstanding at beginning of year
Granted during the year1
Exercised during the year2
Forfeited during the year3
Outstanding at the end of the year
Exercisable at the end of the year
One-off award
Outstanding at beginning of year
Granted during the year1
Exercised during the year2
Outstanding at the end of the year
Exercisable at the end of the year
Replacement awards
Outstanding at beginning of year
Granted during the year1
Exercised during the year2
Outstanding at the end of the year
Exercisable at the end of the year
Deferred bonus shares
Outstanding at beginning of year
Granted during the year1
Outstanding at the end of the year
Exercisable at the end of the year
1   Includes additional awards granted based on meeting performance conditions.
2  For share options exercised during the year ended 31 March 2023, the weighted average share price during the year was $1.65 per share (March 2022: $1.46 per share).
3  Represents forfeitures on account of employees not meeting service or performance conditions.

 708 
 356 
 – 
 – 
 1,064 
 – 

 1,523 
 788 
 – 
 – 
 2,311 
 – 

 1,373 
 1,126 
 (299)
 (677)
 1,523 
 – 

 688 
 261 
 (884)
 (65)
 – 
 – 

 633 
 509 
 (133)
 (301)
 708 
 – 

 301 
 – 
 (60)
 241 
 – 

 361 
 – 
 (60)
 301 
 – 

 661 
 – 
 (330)
 331 

 – 
 271 
 271 
 – 

 – 
 661 
 – 
 661 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

–
–
 – 
 – 

 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 1 
 – 
 – 
 1 
 1 

 1 
 – 
 – 
 1 
 1 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

–
–
 – 
 –

194 Airtel Africa plc Annual Report and Accounts 2023

7. Employee benefits expense continued
The total carrying value of cash-settled share-based compensation liability is nil and nil as of 31 March 2023 and 2022, respectively.

The fair value of options and awards is measured using the Black-Scholes valuation model. The key inputs used in the measurement of the grant 
date fair valuation of equity-settled plans which are granted during the year are given in the below table:

Risk free interest rates 

Expected life

Volatility

Dividend yield

Share price on the date of grant 

Fair value

31 March 2023

31 March 2022

2.12%

0.08% to 0.16%

 2.00 to 3.00 

 2.00 to 3.00 

44.14% to 58.36% 36.22% to 38.10%

2.97%

 1.69 

3.69%

 1.08 

 1.23 to 1.27 

 0.70 to 0.75

The expected life of the stock options is based on the company’s expectations and is not necessarily indicative of exercise patterns that may 
actually occur. The expected volatility reflects the assumption that the historical volatility over a period to the expected life of the options is 
indicative of future trends, which may not necessarily be the actual outcome. Further, the expected volatility is based on the weighted average 
volatility of the comparable benchmark companies.

The details of weighted average remaining contractual life for the share options are as follows:

Existing plans

Remaining contractual life for the share options outstanding as of (years)

31 March 2023

31 March 2022

 0 to 6 

 0 to 7

7.2 Employee benefits
The details of significant employee benefits (included within provisions) are as follows (for details on employee benefit plans refer to Note 2.17):

For the year ended 31 March 2023

For the year ended 31 March 2022

Retirement 
benefits

Severance 
benefits

Compensated 
absences

Total

Retirement 
benefits

Severance 
benefits

Compensated 
absences

Total

Obligation:

Balance as at beginning of the year

Current service cost

Interest cost

Benefits paid

Past service cost and gains/(loss)  
on settlement

Remeasurements

Exchange differences

Present value of employee  
benefit obligation

 11 

 3 

 1 

 (1)

 – 

 (0)

 (0)

 13 

Liability recognised in the balance sheet

 13 

Current portion

Non-current portion

 6 

 7 

 2 

 1 

 1 

 (1)

 – 

 1 

 (0)

 4 

 4 

 0 

 4 

 11 

 2 

 1 

 (2)

 – 

 0 

 (0)

 24 

 5 

 2 

 (3)

 – 

 1 

 (0)

 12 

 29 

 12 

 29 

 4 

 8 

 10 

 19 

 12 

 2 

 1 

 (0)

 (4)

 0 

 (0)

 11 

 11 

 2 

 9 

 2 

 0 

 0 

 (0)

 – 

 0 

 (0)

 2 

 2 

 0 

 2 

 10 

 2 

 1 

 (3)

 0 

 1 

 (0)

 11 

 11 

 4 

 7 

 24 

 4 

 2 

 (3)

 (4)

 1 

 (0)

 24 

 24 

 6 

 18

Amount recognised in other comprehensive income for the above plans

Loss from change in experience assumptions

Loss from change in demographic assumptions

Gain/(loss) from change in financial assumptions

Remeasurements on liability

For the year ended

31 March 2022

31 March 2021

 (1)

 (0)

 1 

 (0)

 (0)

 (0)

 (0)

 (0)

These defined benefit plans expose the Group to actuarial risks, such as longevity risk, currency risk, interest rate risk and market  
(investment) risk.

Airtel Africa plc Annual Report and Accounts 2023

195

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

7. Employee benefits expense continued
The financial and demographic assumptions used to determine defined benefit obligations are as follows:

Discount rate

Rate of return on plan assets

Rate of salary increase

Rate of attrition

Retirement age

Mortality rate

As of

31 March 2023

31 March 2022

 7.80% to 15.00% 

 8.00% to 14.00% 

 NA 

 NA 

 4.48% to 7.50% 

 3.84% to 7.00% 

 5.40% to 14.75% 

 5.20% to 13.00% 

 55 to 65 years 

 55 to 65 years 

 CIMA F 

 CIMA F

The Group regularly assesses these assumptions with the projected long-term plans and prevalent industry standards.

The impact of sensitivity due to changes in the significant actuarial assumptions on the defined benefit obligations is given in the table below:

Discount rate

Salary growth rate

Withdrawal rate

31 March 2023

31 March 2022

Retirement 
benefits

Severance 
benefits

Total

Retirement 
benefits

Severance 
benefits

Total

+1.00%

–1.00%

+1.00%

–1.00%

+1.00%

–1.00%

 (1)

 (1)

 (1)

 (1)

 (1)

 (1)

 (0)

 0 

 0 

 (0)

 1 

 (1)

 (1)

 (1)

 (1)

 (1)

 0 

 (2)

 (0)

 0 

 0 

 (0)

 (0)

 0 

 (0)

 0 

 0 

 (1)

 1 

 (1)

 (1)

 0 

 0 

 (1)

 1 

 (1)

The above sensitivity analysis is determined based on a method that extrapolates the impact on the net defined benefit obligations, because of 
reasonable possible changes in the significant actuarial assumptions. Further, the above sensitivity analysis is based on a reasonably possible 
change in a particular underlying actuarial assumption, while assuming all other assumptions to be constant. In practice, it is unlikely to occur as 
changes in some of the assumptions may be correlated. 

The table below summarises the maturity profile and duration of the defined benefits plan liability (retirement and severance benefits) on an 
undiscounted basis:

As of

31 March 2023

31 March 2022

 6 

 6 

 8 

 20 

 40 

 8 

 2 

 7 

 7 

 19 

 35 

 8

For the year ended

31 March 2023

31 March 2022

 292 

 24 

 2 

 243 

 21 

 2 

Within one year

Within one-three years

Within three-five years

Above five years

Weighted average duration in years

8. Other operating expenses
Other operating expenses mainly include the following:

Cost of sales1

Repairs and maintenaince

Charitable donations

1  Cost of sales mainly includes mobile money distribution and gateway charges.

196 Airtel Africa plc Annual Report and Accounts 2023

8. Other operating expenses continued

8.1 Auditor’s remuneration 
The total remuneration of the Group’s auditor, Deloitte and other component audit firms, for services provided to the Group during the years 
ended 31 March 2023 and 2022, respectively is analysed below (in US$ thousands):

Fees payable to the company’s auditor and their associates for the audit of the company’s annual accounts1

Fees payable to the company’s auditor and their associates for the audit of the company’s subsidiaries

Total audit fees

Non-audit services

Fees payable to the company’s auditor associates for quarterly assurance services performed by component 
teams

Fees payable to company’s auditor and their associates for other assurance services

Fees payable to the company’s auditors for half yearly review procedures performed by Deloitte UK for the 
purposes of Airtel Afirca plc

Total non-audit fees

Total fees

1  March 2023 fees includes additional fees of $84,180 arising from the completion of March 2022 audit. 

9. Depreciation and amortisation

Depreciation

Amortisation

10. Finance costs and income

Finance costs

Interest on borrowings and other financial liabilities

Interest on lease liabilities

Net exchange loss

Bank charges, corporate guarantee fees and commitment fees

Net loss on derivative financial instruments

Other finance charges

Finance income

Interest income on deposits

For the year ended

31 March 2023

31 March 2022

 2,407 

 2,011 

 4,418 

 1,099 

 488 

 342 

 1,929 

 2,654 

 1,805 

 4,459 

 1,027 

 386 

 353 

 1,766 

 6,347 

 6,225

For the year ended

31 March 2023

31 March 2022

 715 

 103 

 818 

 629 

 115 

 744

For the year ended

31 March 2023

31 March 2022

 168 

 194 

 259 

 20 

 79 

 32 

 752 

29 

 29 

 162 

 148 

 81 

 23 

 12 

 15 

 441 

 19 

 19

Airtel Africa plc Annual Report and Accounts 2023

197

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

11. Exceptional items
Underlying profit before tax excludes the following exceptional items:

Profit before tax

Add: exceptional items

– Gain on sale of tower assets1

– Spectrum fee agreement cost2

– Bond prepayment cost3

– Provision for settlement of contractual dispute4

Underlying profit before tax

For the year ended

31 March 2023

31 March 2022

 1,034 

 1,224 

 – 

 – 

 – 

 – 

 – 

 (111)

 20 

 19 

 12 

 (60)

 1,034 

 1,164

1  Represents the gain on the sale of telecommunication tower assets during the year ended 31 March 2022 in the Group’s subsidiaries in Malawi, Madagascar, Tanzania and 

Rwanda as part of the Group’s strategic asset monetisation programme recognised in other non-operating income.

2  Represents cost of agreeing historic spectrum fees during the year ended 31 March 2022 in one of the Group’s subsidiaries recognised in license fees and spectrum usage 

charges.

3  Comprises cost of prepaying $505m bonds during the year ended 31 March 2022 with original maturity of March 2023 recognised in finance costs.

4  Represents provision for expected settlement of a contractual dispute recognised during the year ended 31 March 2022, in which one of the Group’s subsidiaries is a party 

recognised in other operating expenses.

Underlying profit after tax excludes the following exceptional items:

Profit after tax

– Exceptional items (as above)

– Tax on above exceptional items

– Deferred tax asset recognition1

Underlying profit after tax

For the year ended

31 March 2023

31 March 2022

 750 

 – 

 – 

 (161)

 (161)

 589 

 755 

 (60)

 (2)

 – 

 (62)

 693

1  During the year ended 31 March 2023, the Group has recognised new deferred tax assets in Airtel Kenya. Airtel Kenya had carried forward losses and temporary 

differences on which deferred tax was not previously recognised. Considering Airtel Kenya’s profitability trends, that tax losses have recently been utilised and on the  
|basis of forecast future taxable profits, the Group has determined that it is now probable that taxable profits will be available against which the tax losses and temporary 
differences can be utilised. Consequently, the deferred tax asset recognition criteria are met, leading to the recognition of an additional deferred tax asset of $117m during 
the year ended 31 March 2023 in Airtel Kenya. Additionally, the Group has also trued up deferred tax assets in Airtel Tanzania and Airtel DRC amounting to $19m and 
$25m, respectively on deductible temporary differences based on updated probability of future taxable profits in these subsidiaries.

Profit attributable to non-controlling interests include benefit of $10m and $33m during the years ended 31 March 2023 and 31 March 2022, 
respectively, relating to the above exceptional items.

198 Airtel Africa plc Annual Report and Accounts 2023

12. Income tax
The major components of the income tax expense are:

Current income tax

– For the year

– Adjustments for prior periods

Deferred tax 

– Origination and reversal of temporary differences

– Recognition of deferred tax on tax losses and temporary differences

– Write down of deferred tax due to inadequate future taxable profits

– Adjustments for prior periods

Income tax expense

For the year ended

 31 March 2023 

 31 March 2022 

 407 

 1 

 408 

 (10)

 (119) 

–

 5 

 (124)

 284 

 343 

 4 

 347 

 141 

 (17) 

3

 (5)

 122 

 469 

Factors affecting the tax expense for the year
The table below explains the differences between the expected tax expenses, being the aggregate of the Group’s geographical split of profits/
(loss) multiplied by the relevant local tax rates and the Group’s total tax expense for each year: 

Profit before tax as shown in the consolidated income statement

Blended tax rate1

Tax expense at the Group’s blended tax rate

Effect of:

Tax on dividend and undistributed retained earnings of subsidiaries 

Deferred tax triggered during the year2

Deferred tax recognised on projected profitability3

Irrecoverable withholding taxes

Adjustment in respect of previous years

Settlement of various disputes

Expenses (net) not taxable/deductible

Losses for which no deferred tax asset recognised

Other tax

Income tax expense

 For the year ended 

31 March 2023

31 March 2022

 1,034 

32.3%

 334 

 1,224 

34.2%

 418 

 51 

 (119)

 (33)

 20 

 5 

 0 

 (5)

 25 

 6 

 56 

 – 

 (17)

 14 

 (6)

 5 

 4 

 (3)

 (2)

 284 

 469

1  Blended tax rate has been derived by applying the following formula:

  Profit/(loss) before tax for each entity *Respective statutory tax rate/consolidated profit before tax.

  For effective tax rate, refer to alternative performance measures on pages 87-89.

2  For the year ended 31 March 2023, $119m of deferred tax asset (DTA) was recognised on brought forward tax losses and temporary differences for Airtel Kenya for the 
first time due to continued improvement in profitability. Out of $119m of deferred tax, $117m was recognised under exceptional items for the initial recognition of DTA 
based on forecasted profitability.

3  Deferred tax asset (net) recognised during 2022/23 of $19m in the Democratic Republic of Congo and $14m in Tanzania. During 2022/23, this majorly includes deferred 

tax asset recognised for $10m and $9m in the Democratic Republic of Congo and Niger, respectively, based on forecasted profitability.

Airtel Africa plc Annual Report and Accounts 2023

199

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

12. Income tax continued
The analysis of deferred tax assets and liabilities is as follows:

Deferred tax assets and liabilities are consolidated jurisdiction wise at component level. The breakdown of deferred tax assets and net deferred 
tax liabilities is summarised below. 

Deferred tax in jurisdictions with net deferred tax assets is comprised of:

 As of 

 31 March 2023 

 31 March 2022 

 127 

 68 

 99 

 28 

 11 

 8 

 3 

 3 

 2 

 (9)

 (3)

 337 

 144 

 105 

 31 

 17 

 12 

 8 

 3 

 – 

 5 

 (103)

 – 

 222

As of 

 31 March 2023 

 31 March 2022 

 (54)

 (213)

 (0)

 (5)

 10 

 76 

 68 

 2 

 2 

 3 

 3 

 (74)

 (58)

 (1)

 (6)

 13 

 – 

 4 

 5 

–

–

 3 

 (108)

 (114)

 As of 

 31 March 2023 

 31 March 2022 

 337 

 (108)

 229 

 222 

 (114)

 108

Deferred tax assets (net) 

a) Deferred tax asset arising out of 

Carried forward losses 

Fair valuation of financial instruments and exchange differences 

Depreciation/amortisation on PPE/intangible assets 

Provision for impairment of trade receivables/advances 

Deferred tax asset on fair valuation of PPE/intangible 

Employee benefits 

Provision for inventories 

Deferred revenue 

Others 

b) Deferred tax liability due to 

Depreciation/amortisation on PPE/intangible assets 

Others 

Deferred tax in jurisdictions with net deferred tax liabilities is comprised of:

Deferred tax liabilities (net)

a) Deferred tax liability due to 

Deferred tax liability on retained earnings 

Depreciation/amortisation on PPE/intangible assets 

Fair valuation of financial instruments and exchange differences 

Others 

b) Deferred tax asset arising out of 

Provision for impairment of trade receivables/advances 

Carried forward losses 

Fair valuation of financial instruments and exchange differences 

Deferred revenue 

Employee benefits 

Provision for inventories 

Others 

Net deferred tax asset/(liability) reflected in the statement of financial position is as follows:

Deferred tax assets

Deferred tax liabilities

Net

200 Airtel Africa plc Annual Report and Accounts 2023

12. Income tax continued
Movement reflected in profit and loss for each of the temporary differences and tax losses carry forward is as follows:

Deferred tax expenses/(benefit)

Carried forward losses

Depreciation/amortisation on PPE/intangible assets

Undistributed retained earnings

Fair valuation of financial instruments and exchange differences

Provision for impairment of trade receivables/advances

Deferred revenue

Deferred tax on fair valuation of PPE/Intangible

Employee benefits

Provision for inventories

Others

The movement in net balance of deferred tax asset and liabilities from prior year end is as follows: 

Opening balance

Tax (expense)/credit recognised in statement of profit and loss

Translation adjustment recognised in other comprehensive loss and others

Closing balance

 As of 

 31 March 2023 

 31 March 2022 

 (58)

 (12)

 (16)

 (28)

 (10)

 (0)

 0 

 (2)

 (2)

 4 

 84 

 54 

 27 

 (22)

 (9)

 (5)

 (6)

 (1)

 2 

 (2)

 (124)

 122 

 As of 

 31 March 2023 

 31 March 2022 

 108 

 124 

 (3)

 229 

 233 

 (122)

 (3)

 108

Deferred tax assets are recognised to the extent that it is probable that taxable profits will be available against which the deductible temporary 
differences and carry forward tax losses/credits can be utilised. Accordingly, the Group has not recognised deferred tax assets in respect of 
deductible temporary differences and carry-forward tax losses of $927m and $1,593m as of 31 March 2023 and 31 March 2022, respectively,  
as it is not currently probable that relevant taxable profits will be available in future. The applicable tax rates for the same vary from 20% to 33%, 
depending on the tax jurisdiction in which the respective Group entity operates. 

Unused tax losses and deductible temporary differences for which no deferred tax assets is recognised:

Expiring within 5 years 

Expiring beyond 5 years 

Unlimited 

Unused tax losses and deductible temporary differences for which deferred tax assets is recognised:

Expiring within 5 years 

Expiring beyond 5 years 

Unlimited 

 As of 

 31 March 2023 

 31 March 2022 

 222 

 20 

 685 

 927 

 389 

 428 

 776 

 1,593

 As of 

 31 March 2023 

 31 March 2022 

 – 

 – 

 1,100 

 1,100 

 – 

 – 

 708 

 708

The Group has not recognised deferred tax liability with respect to unremitted retained earnings and associated foreign currency translation 
reserve with respect to certain of its subsidiaries where the Group is in a position to control the timing of the distribution of profits and it is 
probable that the subsidiaries will not distribute the profits in the foreseeable future. The taxable temporary difference associated with respect  
to unremitted retained earnings is $29m and $76m as of 31 March 2023 and 31 March 2022, respectively. The distribution of the unremitted 
retained earnings is expected to attract a tax in range of 5% to 20% depending on the tax rate applicable as of 31 March 2023 in the jurisdiction 
in which the respective Group entity operates. Also, the Group does not recognise deferred tax liability on the unremitted retained earnings  
of its subsidiaries wherever it believes that it would avail the tax credit for the dividend distribution tax payable by the subsidiaries on its  
dividend distribution.

Airtel Africa plc Annual Report and Accounts 2023

201

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

12. Income tax continued
Factors affecting the tax charge in future years 

a) The Group’s future tax charge and effective tax rate, could be affected by the following factors:

•  Change in income tax rate in any of the jurisdictions in which Group operates 

•  Overall profit mix between profit and loss making entities 

•  Withholding tax on distributed and undistributed retained earnings of subsidiaries 

•  Recognition of deferred tax assets in any of the Group entities

b)  The Group is routinely subjected to audit by tax authorities in the jurisdictions in which the Group operates. The Group recognises tax 

provisions based on reasonable estimates for those matters where determination of tax is uncertain but it is considered probable that there will 
be a future outflow of funds to tax authorities. The amount of these provisions is based on various factors, such as experience of previous tax 
audits and different interpretations of tax regulations by the tax authority in jurisdictions in which the Group operates; the amount ultimately 
paid for these uncertain tax cases may differ materially and could, therefore, affect the Group’s overall profitability and cash flows in the future. 

c)  The tax impact of a transaction disclosed as contingent liability can also be uncertain until a conclusion is reached with the relevant tax 

authority or through a legal process. Refer to Note 29 for details of the contingencies pertaining to income tax. 

13. Earnings per share (EPS)
The details used in the computation of basic EPS:

Profit for the year attributable to owners of the company

Weighted average ordinary shares outstanding for basic EPS1

Basic EPS 

The details used in the computation of diluted EPS:

Profit for the year attributable to owners of the company

Weighted average ordinary shares outstanding for diluted EPS1 2

Diluted EPS

For the year ended

31 March 2023

31 March 2022

 663 

 631 

 3,751,665,898 

 3,754,179,962 

 17.7 cents 

 16.8 cents

For the year ended

31 March 2023

31 March 2022

 663 

 631 

 3,756,867,853 

 3,760,109,303 

 17.7 cents 

 16.8 cents

1  Deferred shares have not been considered for EPS computation as they do not have a right to participate in profits.

2  The difference between the basic and diluted number of shares at the end of March 2023 being 5,201,955 (March 2022: 5,929,341) relates to awards committed but not 

yet issued under the Group’s share-based payment schemes. 

202 Airtel Africa plc Annual Report and Accounts 2023

14. Property, plant and equipment (PPE) 
The following table presents the reconciliation of changes in the carrying value of PPE for the years ended 31 March 2023 and 31 March 2022:

 Leasehold 
improvements 

 Building 

 Land 

 Plant and 
equipment2

 Furniture 
and fixture 

 Vehicles 

equipment   Computer 

 Total 

 Office 

 Capital 
work in 
progress3

Gross carrying value 

Balance as of 1 April 2021 

Additions/capitalisation 

Disposals/adjustments1

Foreign currency  
translation impact 

Balance as of  
31 March 2022

Additions/capitalisation 

Disposals/adjustments1

Foreign currency  
translation impact 

Balance as of  
31 March 2023 

Accumulated depreciation 

Balance as of 1 April 2021 

Charge 

Disposals/adjustments1

Foreign currency  
translation impact 

Balance as of  
31 March 2022

Charge 

Disposals/adjustments1

Foreign currency  
translation impact 

Balance as of  
31 March 2023 

Net carrying value 

As of 1 April 2021 

As of 31 March 2022 

As of 31 March 2023 

 50 

 1 

 (0)

 (2)

 49 

 3 

 0 

 46 

 0 

 (0)

 1 

 47 

 – 

 – 

 27 

 2 

 (2)

 2,858 

 543 

 (285)

 37 

 28 

 (2)

 (1)

 (71)

 (1)

 26 

 3,045 

 0 

 – 

 614 

 (20)

 62 

 17 

 (3)

 24 

 0 

 (2)

 (0)

 22 

 0 

 (0)

 45 

 14 

 (4)

 676 

 3,763 

 38 

 (1)

 626 

 (296)

 166 

 653 

 (627)

 0 

 (10)

 (84)

 (3)

 55 

 15 

 (3)

 703 

 4,009 

 51 

 (5)

 700 

 (31)

 189 

 735 

 (700)

 (3)

 (4)

 (1)

 (390)

 (6)

 (0)

 (6)

 (53)

 (463)

 (12)

 49 

 43 

 25 

 3,249 

 70 

 22 

 61 

 696 

 4,215 

 212 

 44 

 1 

 0 

 (1)

 44 

 1 

 (0)

 17 

 3 

 (0)

 0 

 20 

 2 

 – 

 1 

 0 

 (1)

 (0)

 0 

 – 

 – 

 936 

 364 

 (241)

 (56)

 1,003 

 374 

 (18)

 15 

 10 

 (2)

 (0)

 23 

 13 

 (3)

 22 

 0 

 (2)

 (0)

 20 

 0 

 (0)

 27 

 9 

 (3)

 635 

 1,697 

 31 

 (3)

 418 

 (252)

 (1)

 (10)

 (68)

 32 

 13 

 (1)

 653 

 1,795 

 32 

 (5)

 435 

 (27)

 (3)

 (3)

 (0)

 (222)

 (3)

 (0)

 (5)

 (47)

 (283)

 42 

 19 

 – 

 1,137 

 30 

 20 

 39 

 633 

 1,920 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 6 

 5 

 7 

 29 

 27 

 24 

 26 

 26 

 25 

 1,922 

 2,042 

 2,112 

 22 

 39 

 40 

 2 

 2 

 2 

 18 

 23 

 22 

 41 

 50 

 63 

 2,066 

 2,214 

 2,295 

 166 

 189 

 212

1  Related to the reversal of gross carrying value and accumulated depreciation on retirement of PPE and reclassification from one category of asset to another.

2  Includes PPE secured against the Group’s Borrowings outstanding of $44m and $50m as of 31 March 2023 and 31 March 2022, respectively. For details of the security, 

refer to Note 22.2.

3  The carrying value of capital work-in-progress as of 31 March 2023 and 2022 mainly pertains to plant and equipment.

Airtel Africa plc Annual Report and Accounts 2023

203

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

15. Intangible assets
The following table presents the reconciliation of changes in the carrying value of goodwill and other intangible assets for the years ended 
31 March 2023 and 31 March 2022:

 Other intangible assets 

 Goodwill

 Software 

 Licences 
(including 
spectrum)2

 Others 

 Total 

 Intangibles 
under 
development

Gross carrying value 

Balance as of 1 April 2021 

Additions/capitalisation 

Disposals/adjustments1

Foreign currency translation impact 

Balance as of 31 March 2022 

Additions/capitalisation 

Disposals/adjustments1

Foreign currency translation impact 

Balance as of 31 March 2023 

Accumulated amortisation 

Balance as of 1 April 2021 

Charge 

Disposals/adjustments1

Foreign currency translation impact 

Balance as of 31 March 2022 

Charge 

Disposals/adjustments1

Foreign currency translation impact 

Balance as of 31 March 2023 

Net carrying value 

As of 1 April 2021 

As of 31 March 2022 

As of 31 March 2023 

 3,835 

 – 

 – 

 (8)

 3,827 

 – 

 – 

 (311)

 3,516 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 3,835 

 3,827 

 3,516 

 3 

 – 

 – 

 – 

 3 

 – 

 – 

 – 

 3 

 3 

 – 

 – 

 – 

 3 

 – 

 – 

 – 

 3 

 – 

 – 

 – 

 936 

 187 

 (53)

 (28)

 1,042 

 322 

 (41)

 (106)

 1,217 

 379 

 113 

 (52)

 (24)

 416 

 99 

 (41)

 (60)

 414 

 557 

 626 

 803 

 24 

 7 

 (0)

 (1)

 30 

 9 

 – 

 (2)

 37 

 23 

 2 

 (0)

 (1)

 24 

 4 

 0 

 (1)

 27 

 1 

 6 

 10 

 963 

 194 

 (53)

 (29)

 1,075 

 331 

 (41)

 (108)

 1,257 

 405 

 115 

 (52)

 (25)

 443 

 103 

 (41)

 (61)

 444 

 558 

 632 

 813 

 177 

 21 

 (194)

 (2)

 2 

 738 

 (331)

 (10)

 399 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 177 

 2 

 399

1  Mainly consists of reversal of gross carrying value and accumulated depreciation on retirement of intangibles and reclassification from one category of asset to another. 

Also includes movement from intangible asset under development on capitalisation.

2  The Group capitalises deferred spectrum license payments, for which the Group is under an obligation for payment till the expiry of the licence period. Consequently, 

intangible assets are recognised at the present value of such payments with a corresponding liability. 

The weighted average remaining amortisation period of the Group’s licences as of 31 March 2023 and 2022 is 10.35 years and 9.47 years, 
respectively.

Impairment review 
As disclosed in Note 6.1, during the year, the Group re-assessed its operating segments which resulted in mobile money becoming a new 
operating segment of the Group. In line with this change, for the purposes of impairment testing, mobile money was identified as an additional 
new group of CGUs. The new group of CGUs for impairment testing purposes are Nigeria mobile services, East Africa mobile services, 
Francophone Africa mobile services and mobile money (previously Nigeria, East Africa and Francophone Africa). Goodwill was reallocated to  
the four groups of CGUs based on the relative values of each group of CGUs, which resulted in goodwill being reallocated from Nigeria mobile 
services, East Africa mobile services and Francophone Africa mobile services to the mobile money group of CGUs. Consequently, as of 1 April 
2022, goodwill of $1,295m was reallocated to the new group of CGUs, i.e. mobile money. 

The carrying amount of goodwill is attributed to the following groups of CGUs:

Nigeria – mobile services

East Africa – mobile services

Franchophone Africa – mobile services

Mobile money 

204 Airtel Africa plc Annual Report and Accounts 2023

As of

31 March 2023

31 March 2022

 900 

 927 

 503 

 1,186 

 3,516 

 1,275 

 1,835 

 717 

 – 

 3,827

15. Intangible assets continued
The Group tests goodwill for impairment annually on 31 December. The carrying value of goodwill as of 31 December 2022 was $901m,  
$951m, $497m and $1,200m for Nigeria mobile services, East Africa mobile services and Francophone Africa mobile services and mobile  
money services, respectively. The recoverable amounts of the above group of CGUs are based on value-in-use, which are determined based  
on ten-year business plans that have been approved by the Board.

Whilst the Board performed a long-term viability assessment over a three-year period, for the purposes of assessing liquidity (refer to long-term 
viability statement on pages 98-99), the Group has adopted a ten-year plan for the purpose of impairment testing due to the following reasons:

•  The Group operates in emerging markets where the telecommunications and mobile money markets are underpenetrated when compared to 
developed markets. In these emerging markets, short-term plans (for example, five years) are not indicative of the long-term future prospects 
and performance of the Group.

•  The life of the Group’s regulatory telecom licences and network assets are at an average of ten years, the spectrum renewals happen for a 

period of ten years or more and in general the replacement of technology happens after a similar duration, and

•  The potential opportunities of the emerging African telecom and mobile money sectors, which is mostly a two-to-three player market with 

lower smartphone penetration.

Accordingly, the Board approved that this planning horizon reflects the assumptions for medium- to long-term market developments, 
appropriately covers market dynamics of emerging markets and better reflects the expected performance in the markets in which the  
Group operates.

While using the ten-year plan, the Group also considers external market data to support the assumptions used in such plans, which is generally 
available only for the first five years. Considering the degree of availability of external market data beyond year five, the Group has performed 
sensitivity analysis to assess the impact on impairment of using a five-year plan. The results of this sensitivity analysis demonstrate that the initial 
five-year plan with appropriate changes, including long-term growth rates applied at the end of this period does not result in any impairment and 
does not impact the headroom by more than 6% in any of the group of CGUs as compared to the headroom using the ten-year plan. Further,  
the Group is confident that projections for years six to ten are reliable and can demonstrate its ability, based on past experience, to forecast  
cash flows accurately over a longer period. Accordingly, the Board has approved and the Group continues to follow a consistent policy of using  
an initial forecast period of ten years for the purpose of impairment testing. 

In assessing the Group’s prospects, the directors considered 5G cellular network potential in the markets in which the Group operates  
The Group’s first endeavour is to secure spectrum for 5G launch and roll out 5G network in key markets. During the financial year, the Group 
secured 5G spectrum in Nigeria, Kenya, Zambia and Tanzania and will selectively launch 5G services in these markets. Given the relatively low  
4G customer penetration in the countries where it operates, the Group will continue to focus on its strategy to expand its data services and 
increase data customer penetration by leveraging and expanding its leading 4G network. 

The nominal cash flows used in the impairment tests reflect the Group’s current assessment of the impact of climate change and associated 
commitments the Group has made (refer to climate change disclosures on pages 56-61). Based on the analysis conducted so far, the Group is 
satisfied that the impact of climate change does not lead to an impairment as of 31 December 2022 and is adequately covered as part of the 
sensitivities disclosed below. 

The nominal cash flows beyond the planning period are extrapolated using appropriate long-term terminal growth rates. The long-term terminal 
growth rates used do not exceed the long-term average growth rates of the respective industry and country in which the entity operates and are 
consistent with internal/external sources of information.

The inputs used in performing the impairment assessment as of 31 December 2022 were as follows:

Assumptions

Pre-tax discount rate

Capital expenditure (as a percentage of revenue)

Long term growth rate

Nigeria  
mobile  
services

33.38%

6-23%

7.64%

East Africa 
mobile  
services

23.01%

8-20%

7.30%

Francophone 
Africa  
mobile  
services

21.07%

9-26%

7.35%

Mobile money 

26.10%

1-5%

7.47%

As of 31 December 2022, the impairment testing did not result in any impairment in the carrying amount of goodwill in any group of CGUs.

The key assumptions in performing the impairment assessment are as follows:

Assumptions

Discount rate

Capital expenditures

Growth rates

Basis of assumptions

Nominal discount rate reflects the market assessment of the risks specific to the group of CGUs and estimated 
based on the weighted average cost of capital for respective CGUs. 

The cash flow forecasts of capital expenditure are based on experience after considering the capital expenditure 
required to meet coverage and capacity requirements relating to voice, data and mobile money services. 

The growth rates into perpetuity used are in line with the nominal long-term average growth rates of the 
respective industry and country in which the entity operates and are consistent with the internal/external  
sources of information. 

As of 31 December 2022, the impairment testing did not result in any impairment in the carrying amount of goodwill in any group of CGUs. The 
results of the impairment tests using these rates show that the recoverable amount exceeds the carrying amount by $1,342m for Nigeria mobile 
services (54%), $1,593m for East Africa mobile services (66%), $1,512m for Francophone Africa mobile services (105%) and $2,688m for mobile 
money (198%), respectively. The Group, therefore, concluded that no impairment was required to the goodwill held against each group of CGUs.

Airtel Africa plc Annual Report and Accounts 2023

205

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

15. Intangible assets continued

Sensitivity in discount rate and capital expenditure
Management believes that no reasonably possible change in any of the key assumptions would cause the difference between the carrying value 
and recoverable amount for any cash-generating unit to be materially different from the recoverable value in the base case. The table below  
sets out the breakeven pre-tax discount rate for each group of CGUs, which will result in the recoverable amount being equal with the carrying 
amount for each group of CGUs:

Pre-tax discount rate

Nigeria  
mobile  
services

East Africa 
mobile  
services

Francophone 
Africa  
mobile  
services

Mobile money 

46.89%

32.34%

33.37%

55.00%

The table below presents the increase in isolation in absolute capital expenditure as a percentage of revenue (across all years of the impairment 
review) which will result in equating the recoverable amount with the carrying amount for each group of CGUs:

Capital expenditure (as a percentage of revenue)

Nigeria  
mobile  
services

6.21%

East Africa 
mobile  
services

Francophone 
Africa  
mobile  
services

Mobile money 

8.15%

8.89%

20.24%

No reasonably possible change in the terminal growth rate would cause the carrying amount to exceed the recoverable amount.

Impairment assessment for the year ended 31 March 2022:
The inputs used in performing the impairment assessment at 31 December 2021 were as follows: 

Assumptions

Discount rate

Capital expenditures

Growth rates

Basis of assumptions

Discount rate reflects the market assessment of the risks specific to the group of CGUs and estimated based on 
the weighted average cost of capital for each respective group of CGUs.

The cash flow forecasts of capital expenditure are based on experience after considering the capital expenditure 
required to meet coverage and capacity requirements relating to voice, data and mobile money services.

The growth rates used are in line with the long-term average growth rates of the respective industry and country 
in which the entity operates and are consistent with internal/external sources of information.

The key assumptions in performing the impairment assessment are as follows:

Assumptions

Pre-tax discount rate

Capital expenditure (as a percentage of revenue)

Long term growth rate

Nigeria 

East Africa 

24.35%

8-15%

2.65%

16.17%

7-15%

5.31%

Francophone 
Africa 

15.43%

7-12%

5.46%

As of 31 December 2021, the impairment testing did not result in any impairment in the carrying amount of goodwill in any group of CGUs. The 
results of the impairment tests using these rates show that the recoverable amount exceeds the carrying amount by $5,579m for East Africa 
(173%) and $2,559m for Francophone Africa (160%). For Nigeria, the recoverable amount exceeds the carrying amount by $2,842m (104%), 
including the cash flows of the PSB licence which was received after the impairment testing date. Excluding such cash flows did not result in any 
impairment in Nigeria. The Group, therefore, concluded that no impairment was required to the goodwill held against each group of CGUs.

Sensitivity in discount rate and capital expenditure
Management believes that no reasonably possible change in any of the key assumptions would cause the difference between the carrying value 
and recoverable amount for any cash-generating unit to be materially different from the recoverable value in the base case. The table below  
sets out the breakeven pre-tax discount rate for each group of CGUs, which will result in the recoverable amount being equal with the carrying 
amount for each group of CGUs:

Pre-tax discount rate

Nigeria 

East Africa

Francophone 
Africa 

43.70%

34.34%

32.63%

The table below presents the increase in isolation in absolute capital expenditure as a percentage of revenue (across all years of the impairment 
review) which will result in equating the recoverable amount with the carrying amount for each group of CGUs: 

Capital expenditure (as a percentage of revenue)

Nigeria 

East Africa

Francophone 
Africa 

9.64%

13.99%

11.06%

No reasonably possible change in the terminal growth rate would cause the carrying amount to exceed the recoverable amount. 

206 Airtel Africa plc Annual Report and Accounts 2023

16. Investments accounted for using equity method 
The Group’s interests in associate and joint venture are accounted for using the equity method. The details (principal place of operation/country 
of incorporation, principal activities and percentage of ownership interest and voting power (direct/indirect) held by the Group) of associate/JV 
are set out in Note 34.

The amounts recognised in the statement of financial position are as follows:

Investment in associate1
Investment in joint venture2

As of

31 March 2023
 4 
 0 
 4 

31 March 2022
 6 
 – 
 6

1  Adjusted for dividend received during the year from associate amounting to $2m (2022: Nil).

2  On 22 March 2023 the Group entered into a joint venture in the Democratic Republic of Congo. The joint venture is yet to commence its operations.

The amounts recognised in the profit or loss are as follows:

Share of profit of associate
Share of profit of joint venture

The amount recognised in other comprehensive income is as follows:

Share of other comprehensive income of associate
Share of other comprehensive income of joint venture

17. Derivative financial instruments

Assets
Currency swaps, forward and option contracts
Interest swaps

Liabilities
Currency swaps, forward and option contracts
Embedded derivatives

Non-current derivative financial assets
Current derivative financial assets
Non-current derivative financial liabilities
Current derivative financial liabilities

For the year ended

31 March 2023
 0 
 – 
 0 

31 March 2022
 0 
 – 
 0

For the year ended

31 March 2023

31 March 2022

 – 
 – 
 – 

 1 
 – 
 1

 As of 

 31 March 2023 

 31 March 2022 

 4 
 9 
 13 

 48 
 0 
 48 

 9 
 4 
 (43)
 (5)
 (35)

 3 
 3 
 6 

 8 
 1 
 9 

 3 
 3 
 – 
 (9)
 (3)

The Group holds derivatives which are accounted for as FVTPL. In some of these derivatives, on recognition, since the fair value of these 
derivatives could neither be evidenced by a quoted price in an active market nor data from any observable markets was available, the difference 
between the fair value at initial recognition and the transaction price is deferred and recognised on a straight-line basis over the tenure of such 
derivatives. The fair value of the derivatives are determined based on a valuation report by the derivative issuer. 

A reconciliation of day one aggregate difference not recognised at the beginning and end of the period of changes in the balance of this 
difference is as follows: 

Opening balance
Difference between fair value on initial recognition and transaction price
Less: aggregate difference recognised in profit and loss
Closing balance

For the year ended

31 March 2023
 1 
 30 
 (10)
 21 

31 March 2022
 4 
 – 
 (3)
 1

Airtel Africa plc Annual Report and Accounts 2023

207

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

18. Other non-financial assets

Non-current

Advances (net)1

Prepayments2

Cost to obtain or fulfil a contract with a customer

Others 

 As of 

 31 March 2023 

 31 March 2022 

 37 

 80 

 34 

 – 

 151 

 28 

 85 

 10 

 11 

 134

1  Advances (net) mainly includes payments made to various government authorities under protest, for tax, legal and regulatory sub judice matters and are net of allowance 

recognised as part of the Group’s recoverability assessment of $13m and $11m as of 31 March 2023 and 2022, respectively.

2  Prepayments mainly include advance payments in respect of capacity indefeasible right to use (IRUs) and lease contracts for which leases are yet to commence.

Current

Prepayments1

Taxes recoverable2

Advances to suppliers (net)3

Cost to obtain or fulfil a contract with a customer

Others4

 As of 

 31 March 2023 

 31 March 2022 

 70 

 69 

 24 

 90 

 6 

 69 

 37 

 20 

 44 

 45 

 259 

 215

1   Prepayments mainly include advance payment in respect of capacity indefeasible right to use (IRU), network costs and advance payments for lease contracts for which 

leases are yet to commence.

2  Taxes recoverable include customs duty, sales tax and value-added tax.

3  Advance to suppliers (net) are disclosed net of provision of $7m and $8m as of 31 March 2023 and 2022, respectively.

4  Others mainly includes claims receivable from vendors based on contractual arrangements and employee advances net of related provision of $5m and $5m as of  
31 March 2023 and 2022, respectively. The balance as of 31 March 2022 included a reimbursement asset amounting to $25m pertaining to a probable obligation  
in relation to a deed of support. Based on an agreement between the parties to this arrangement entered during the year, the outstanding amount of $10m as of  
31 March 2023 has been reclassified to other current financial assets.

19. Trade receivables

Trade receivable1

Less: allowance for impairment of trade receivables

1   Refer to Note 32 for credit risk.

The movement in allowances for doubtful debts is as follows:

Opening balance

Additions

Reversal

Net charges/(reversal)

Closing balance

 As of 

 31 March 2023 

 31 March 2022 

 329 

 (184)

 145 

 303 

 (180)

 123

 For the year ended 

 31 March 2023 

 31 March 2022 

 180 

 38 

 (34)

 4 

 184 

 184 

 21 

 (25)

 (4)

 180

There has been no change in the estimation techniques or significant assumptions made in calculating the provision.

208 Airtel Africa plc Annual Report and Accounts 2023

20. Cash and bank balances

Cash and cash equivalents

Balances with banks

– On current accounts

– Bank deposits with original maturity of three months or less

Cheques on hand

Balance held in wallets

Cash on hand

Other bank balances

Term deposits with banks with original maturity of more than three months but less than 12 months

Margin money deposits1

Unpaid dividend

 As of 

 31 March 2023 

 31 March 2022 

 248 

 272 

 1 

 64 

 1 

 586 

 267 

 281 

 – 

 89 

 1 

 638

 As of 

 31 March 2023 

 31 March 2022 

 117 

 14 

 0 

 131 

 220 

 158 

 0 

 378

1  Margin money deposits represent amount given as collateral for legal cases and/or bank guarantees for disputed matters and deposit against derivative contracts.  

As of 31 March 2022 these also included deposits given against borrowings in one of the Group’s subsidiaries.

For the purpose of the statement of cash flows, cash and cash equivalents are as follows:

Cash and cash equivalents as per statement of financial position 

Balance held under mobile money trust

Bank overdraft 

21. Financial assets – others

Current

Unbilled revenue 

Claims recoverable1

Interest accrued on investments/deposits

Others2

 As of 

 31 March 2023 

 31 March 2022 

 586 

 616 

 (361)

 841

 638 

 513 

 (304)

 847

 As of 

 31 March 2023 

 31 March 2022 

 59 

 41 

 3 

 39 

 142 

 53 

 42 

 2 

 27 

 124

1  As of 31 March 2023, this primarily includes receivables under the Group’s tower sale agreements.

2  As of 31 March 2023, this primarily relates to advances given for currency swaps, a reimbursement asset pertaining to a deed of support (refer to Note 18) and an amount 
receivable from minority shareholders on account of issue of share capital in one of the subsidiaries. As of 31 March 2022, it also included an advance for payment service 
bank licence in Nigeria.

Airtel Africa plc Annual Report and Accounts 2023

209

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

22. Borrowings

Non-current

Secured

Term loans 

Less: current portion (A)

Unsecured
Term loans2

Non-convertible bonds1 2

Less: current portion (B)

Current

Secured

Term loans

Unsecured
Term loans2

Bank overdraft

Current maturities of long-term borrowings (A + B)

1  Includes impact of fair value hedges (refer to Note 32).

2  Includes debt origination costs.

 As of 

 31 March 2023 

 31 March 2022 

 43 

 (8)

 35 

 964 

 554 

 1,518 

 (320)

 1,198 

 50 

 (50)

 – 

 655 

 1,015 

 1,670 

 (184)

 1,486 

 1,233 

 1,486

 As of 

 31 March 2023 

 31 March 2022 

 1 

 1 

 255 

 361 

 616

 328 

 945

 – 

 – 

 248 

 304 

 552 

 234 

 786

22.1 Analysis of borrowings
The details given in Notes 22.1.1, 22.1.2 and 22.2 are based on contractual cash flows before adjusting for debt origination cost and fair valuation 
adjustments pertaining to Group’s fair value hedges.

22.1.1 Repayment terms of borrowings
The table below summarises the maturity profile of the Group’s borrowings:

 As of 

31 March 2023

31 March 2022

 945 

 826 

 345 

 62 

 2,178 

 786 

 339 

 1,136 

 – 

 2,261

Within one year

Between one and two years

Between two and five years

Over five years

210 Airtel Africa plc Annual Report and Accounts 2023

22. Borrowings continued
22.1.2   Currency of borrowings

USD

Euro

UGX

KES

XAF

XOF

Others

31 March 2023

USD

Euro

UGX

KES

XAF

XOF

Others

31 March 2022

Total 
borrowings

Floating rate 
borrowings

Fixed rate 
borrowings

 1,430 

 70 

 136 

 128 

 141 

 77 

 196 

 2,178 

 713 

 70 

 116 

 89 

 – 

 – 

 137 

 1,125 

 717 

 – 

 20 

 39 

 141 

 77 

 59 

 1,053 

 1,773 

 500 

 1,273 

 72 

 73 

 77 

 117 

 91 

 58 

 2,261 

 72 

 48 

 33 

 – 

 – 

 35 

 688 

 – 

 25 

 44 

 117 

 91 

 23 

 1,573

22.2 Security details
The Group has taken borrowings in certain subsidiaries. The details of security provided against such borrowings are as follows: 

Entity

Airtel Networks Limited

Airtel Tanzania plc

Outstanding loan amount

Relation

31 March 2023

31 March 2022

security detail

Subsidiary

Subsidiary

 1 

 43 

 50 Pledge of all fixed and floating assets

 – First Pari-Passu security in the form of fixed 
and floating charge over all assets, with  
certain agreed exclusions, for the outstanding 
amount with a maximum amount of up to 
125% of the facility.

The $550m USD bonds maturing in 2024 contain a negative pledge covenant whereby Bharti Airtel Limited and certain of its significant 
subsidiaries are not permitted to create any security interest to secure any indebtedness for borrowed money or obligations evidenced by bonds, 
debentures or notes (among other things, and subject to certain exceptions), without at the same time granting security equally and ratably to 
the holders of these bonds.

These bonds also contain an event of default clause which gets triggered if Bharti Airtel Limited (intermediate parent entity) ceases to control, 
directly or indirectly, at least 51% of the voting power of the voting stock of Bharti Airtel International (Netherlands) B.V. (a subsidiary of the Group) 
in addition to other events of default which are usual and customary to such bonds. 

These bonds are guaranteed by Bharti Airtel Limited (intermediate parent entity), for detail refer to Note 32. Such guarantee is considered an 
integral part of the bonds and, therefore, accounted for as part of the same unit of account.

22.3 Unused lines of credit1
The below table provides details of undrawn credit facilities that are available to the Group.

Un-drawn credit facilities

1  Excluding non-fund-based facilities such as bank guarantees.

 As of 

31 March 2023

31 March 2022

 859 

 749

For updated details around the committed facilities available to the Group as of the date of authorisation of financial statements, refer to Note 2.2 
on going concern. 

Airtel Africa plc Annual Report and Accounts 2023

211

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

23. Financial liabilities – others 

Non-current

Deferred payment liability

Payable against capital expediture

Security deposits

Others

Current

Payable against capital expenditure

Interest accrued but not due

Security deposit1

Deferred payment liability

Dividend payable to NCI

Others2

 As of 

 31 March 2023 

 31 March 2022 

 142 

 – 

 3 

 2 

 147 

 79 

 5 

 2 

 2 

 88

 As of 

 31 March 2023 

 31 March 2022 

 377 

 26 

 13 

 40 

 13 

 64 

 247 

 29 

 12 

 15 

 37 

 36 

 533 

 376

1  This pertains to deposits received from customers/channel partners, which are repayable on demand after adjusting the outstanding from such customers/channel 

partners.

2  This mainly pertains to amount payable to related parties and interest received on trust bank accounts.

24. Other non-financial liabilities

Non-current

Income received in advance

Current

Taxes payable1

Income received in advance

1  Taxes payable includes value-added tax, excise, withholding taxes and other taxes payable. 

25. Provisions

Non-current

Provision for defined benefit obligations

Provision for other long- term employee benefits

Asset retirement obligations1

Total

212 Airtel Africa plc Annual Report and Accounts 2023

 As of 

 31 March 2023 

 31 March 2022 

 13 

 13 

 18 

 18

 As of 

 31 March 2023 

 31 March 2022 

 187 

 5 

 192 

 171 

 5 

 176

 As of 

 31 March 2023 

 31 March 2022 

 11 

 8 

 2 

 21 

 11 

 7 

 2 

 20

25. Provisions continued

Current

Provision for short-term employee benefits payable

Provision for sub-judice matters2

Provision for defined benefit obligations

Provision for other long- term employee benefits

Total

 As of 

 31 March 2023 

 31 March 2022 

 43 

 30 

 6 

 4 

 83 

 52 

 63 

 2 

 4 

 121

1  The amount of future cash outflows to meet the asset retirement obligations are subject to inherent uncertainties due to limited availability of information on the amount  

of cost to be incurred in future.

2  As of 31 March 2022, this included a probable obligation in relation to a deed of support against which the Group carries a back to back indemnity. Based on an  

agreement between the parties to this arrangement entered during the year, the outstanding amount of $10m, as of 31 March 2023, has been reclassified to other  
current financial liabilities.

The movement of provision for sub-judice matters is as given below:

Opening balance

Additions during the year

Reversal during the year

Utilisation/settlement during the year1

Closing balance

1  Refer footnote 2 above.

Opening balance

Additions during the year

Reversal during the year 

Utilisation during the year

Closing balance

For details of contingent liabilities, refer to Note 29.

26. Share capital

Authorised shares

3,758,151,504 ordinary shares of $0.50 each (March 2022: 3,758,151,504)

3,081,744,577 deferred shares of $0.50 each (March 2022:3,081,744,577)

Issued, subscribed and fully paid-up shares

3,758,151,504 ordinary shares of $0.50 each (March 2022: 3,758,151,504)

3,081,744,577 deferred shares of $0.50 each (March 2022: 3,081,744,577)

For the year ended 31 March 2023

Indirect  
tax cases

Legal and 
regulatory 
cases

 12 

 5 

 (3)

 (3)

 11 

 51 

 2 

 (12)

 (22)

 19 

For the year ended 31 March 2022

Indirect  
tax cases

Legal and 
regulatory  
cases

 40 

 15 

 (29)

 (14)

 12 

 19 

 41 

 (2)

 (7)

 51 

Total

 63 

 7 

 (15)

 (25)

 30

Total

 59 

 56 

 (31)

 (21)

 63

As of

31 March 2023

31 March 2022

1,879 

1,879 

1,541 

3,420 

 1,541 

3,420 

 1,879 

 1,541 

 3,420 

 1,879 

 1,541 

 3,420

Airtel Africa plc Annual Report and Accounts 2023

213

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

26. Share capital continued

26.1 Treasury shares
Details of movement in treasury shares:

Opening balance

Purchased during the year

Excercised during the year

Closing balance

Terms/rights attached to equity shares
The company has following two classes of ordinary shares:

For the year ended

31 March 2023

31 March 2022

Number  
of shares  
(in ‘000)

 4,932,206 

 6,327,804 

 (3,933,952)

 7,326,058 

Number  
of shares 
(in ‘000)

 3,699,614 

 3,741,747 

 (2,509,155)

 4,932,206 

Amount

 7 

 11 

 (6)

 12 

Amount

 4 

 6 

 (3)

 7

•  Ordinary shares having par value of $0.50 per share. Each holder of equity shares is entitled to cast one vote per share and carry a right  

to dividends.

•  Deferred shares of $0.50 each. These deferred shares are not listed and are intended to be cancelled in due course. No share certificates  

are to be issued in respect of the deferred shares. These are not freely transferable and would not affect the net assets of the company. The 
deferred shareholders shall have no right to receive any dividend or other distribution or return whether of capital or income. On a return of 
capital in a liquidation, the deferred shareholders shall have the right to receive the nominal amount of each deferred share held, but only after 
the holder of each ‘Other’ share (i.e., shares other than the deferred shares) in the capital of the company shall have received the amount paid 
up on each such ‘Other’ share held and the payment in cash or in specie of £100,000 (or its equivalent in any other currency) on each such 
‘Other’ shares held. The company shall have an irrevocable authority from each holder of the deferred shares at any time to purchase all or any 
of the deferred shares without obtaining the consent of the deferred shareholders in consideration of the payment of an amount not exceeding 
one US$ cent in respect of all of the deferred shares then being purchased.

27. Other equity

a. Retained earnings 
Retained earnings represent the amount of accumulated earnings of the company and gains/(losses) on common control transactions.

The company’s distributable reserves are equal to the balance of its retained earnings of $689m (as presented on page 237 in the company only 
financial statements). The majority of the distributable reserves are held in investment and operating subsidiaries. Management continuously 
monitors the level of distributable reserves in each company in the Group, ensuring adequate reserves are available for upcoming dividend 
payments and that the company has access to these reserves. 

b. Share premium
The aggregate difference between the par value of shares and the subscription amount is recognised as share premium.

c. Other components of equity 

Foreign 
currency 
translation 
reserve 

 (2,399)

 (4)

 (8)

 – 

 – 

 (1)

 (2,412)

 (2,412)

 (341)

 – 

 – 

 (2,753)

Share 
stablisation 
reserve

Share based 
payment 
reserve

Treasury  
shares

 7 

 – 

 – 

 – 

 – 

 – 

 7 

 7 

 – 

 – 

 – 

 7 

 0 

 – 

 – 

 1 

 – 

 – 

 1 

 1 

 – 

 0 

 – 

 1 

 (4)

 – 

 – 

 3 

 (6)

 – 

 (7)

 (7)

 – 

 6 

 (11)

 (12)

Total

 (2,396)

 (4)

 (8)

 3 

 (6)

 (1)

 (2,412)

 (2,412)

 (341)

 6 

 (11)

 (2,758)

As of 1 April 2021

Net losses due to foreign currency translation differences 

Net losses on net investments hedge 

Employee share-based payment reserve 

Purchase of own shares 

Transaction with NCI 

As of 31 March 2022

As of 1 April 2022 

Net losses due to foreign currency translation differences 

Employee share-based payment reserve 

Purchase of own shares 

As of 31 March 2023

214 Airtel Africa plc Annual Report and Accounts 2023

 
27. Other equity continued

27.1 Dividends

Distributions to equity holders in the year:

Final dividend for the year ended 31 March 2022 of 3 cents (2021: 2.5 cents) per share

Interim dividend for the year ended 31 March 2023 of 2.18 cents (2022: 2 cents) per share

For the year ended

31 March 2023

31 March 2022

 113 

 82 

 195 

 94 

 75 

 169 

Proposed dividend for the year ended 31 March 2023 of 3.27 cents (2022: 3 cents) per share

 123 

 113

The proposed final dividend is subject to approval by shareholders at the Annual General Meeting (AGM) and has not been included as a liability 
in these financial statements. The proposed dividend is payable to all ordinary shareholders on the register of members on 23 June 2023.  
The payment of this dividend will not have any tax consequences for the Group.

28. Investments in subsidiaries
The details (principal place of operation/country of incorporation, principal activities and percentage ownership interest and voting power 
(direct/indirect) held by the Group) of subsidiaries are set out in Note 34.

Summarised financial information of the principal subsidiaries having material non-controlling interests is as follows:

A. Airtel Tanzania Public Limited Company
Summarised financial position

Assets

Non-current assets

Current assets

Liabilities

Non-current liabilities

Current liabilities

Equity

Percentage of ownership interest held by NCI

Accumulated NCI1

1  Includes share of goodwill of $21m (March 2022: $21m). 

Summarised income statement

Revenue

Net profit

Other comprehensive loss

Total comprehensive income

Profit allocated to NCI

Summarised cash flows

Net cash inflow from operating activities

Net cash outflow from investing activities

Net cash outflow from financing activities

Net cash inflow/(outflow)

Dividend paid to NCI during the year (included in cash flow from financing activities)

As of

31 March 2023

31 March 2022

 518 

 182 

 225 

 318 

 157 

49%

 98 

 375 

 194 

 162 

 307 

 100 

49%

 70 

For the year ended

31 March 2023

31 March 2022

 337 

 70 

 (0)

 70 

 34 

 308 

 150 

 (19)

 131 

 74 

For the year ended

31 March 2023

31 March 2022

 103 

 (66)

 (25)

 12 

 36 

 124 

 (87)

 (51)

 (14)

 31

Airtel Africa plc Annual Report and Accounts 2023

215

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

28. Investments in subsidiaries continued

B. Airtel Malawi plc
Summarised financial position

Assets

Non-current assets

Current assets

Liabilities

Non-current liabilities

Current liabilities

Equity

Percentage of ownership interest held by NCI

Accumulated NCI1

1  Includes share of goodwill of $33m (March 2022: $42m).

Summarised income statement

Revenue

Net profit

Other comprehensive (loss)/income

Total comprehensive income

Profit allocated to NCI

Summarised cash flows

Net cash inflow from operating activities

Net cash (outflow)/inflow from investing activities

Net cash outflow from financing activities

Net cash inflow

Dividend paid to NCI during the year (included in cash flow from financing activities)

C. Airtel Mobile Commerce B.V. sub-group (i.e., including subsidiaries)
Summarised financial position

Assets

Non-current assets

Current assets

Liabilities

Non-current liabilities

Current liabilities

Equity

Percentage of ownership interest held by NCI

Accumulated NCI1

As of

31 March 2023

31 March 2022

 123 

 79 

 38 

 122 

 42 

20%

 42 

 126 

 67 

 72 

 72 

 49 

20%

 52 

For the year ended

31 March 2023

31 March 2022

 164 

 34 

 (9)

 25 

 7 

 170 

 34 

 3 

 37 

 7 

For the year ended

31 March 2023

31 March 2022

 82 

 (5)

 (56)

 21 

 6 

 31 

 3 

 (18)

 16 

 6

As of

31 March 2023

31 March 2022

 42 

 757 

 20 

 592 

 187 

26%

 48 

 27 

 616 

 21 

 456 

 166 

26%

 43 

1  In addition, NCI was increased by $3m, i.e., NCI’s proportionate share of the consideration for transfer of SmartCash Payment Service Bank (PSB) Limited from the control 

of AMC B.V. to Airtel Networks Limited. For details, refer to note 5(b).

216 Airtel Africa plc Annual Report and Accounts 2023

28. Investments in subsidiaries continued
Summarised income statement

Revenue

Net profit

Other comprehensive loss

Total comprehensive income

Profit allocated to NCI

Summarised cash flows

Net cash inflow from operating activities

Net cash outflow from investing activities

Net cash (outflow)/inflow from financing activities

Net cash inflow 

Dividend paid to NCI during the year(included in cash flow from financing activities)

29. Contingent liabilities and commitments

(i) Contingent liabilities

(a) Taxes, duties and other demands (under adjudication/appeal/dispute)

– Income tax

– Value-added tax1

– Customs duty and excise duty

– Other miscellaneous demands

(b) Claims under legal and regulatory cases, including arbitration matters2 3

For the year ended

31 March 2023

31 March 2022

 584 

 183 

 (9)

 174 

 47 

 308 

 93 

 (2)

 91 

 21 

For the year ended

31 March 2023

31 March 2022

 220 

 (42)

 (151)

 27 

 31 

 110 

 (75)

 1 

 36 

 – 

As of

31 March 2023

31 March 2022

 16 

 20 

 9 

 5 

 82 

 132 

 18 

 30 

 9 

 6 

 82 

 145

There are uncertainties in the legal, regulatory and tax environments in the countries in which the Group operates and there is a risk of demands, 
which may be raised based on current or past business operations. Such demands have in the past been challenged and contested on merits 
with the relevant authorities and appropriate settlements agreed.

The reduction of $13m in contingent liabilities during the year ended 31 March 2023 is primarily due to a change in the likelihood of outflow of 
resources from possible to remote related to the 2016 VAT matter on the sale of towers.

The company and its subsidiaries are currently and may become, from time to time, involved in a number of legal proceedings, including inquiries 
from, or discussions with, governmental authorities that are incidental to their operations. As of 31 March 2023, the Group’s key contingent 
liabilities include the following:

1. Value-added tax (VAT)
VAT Audit 2016
In July 2016, one of the subsidiaries in the mobile services business made a payment to another subsidiary engaged in passive infrastructure 
services for all invoices raised since 2013 for rendering tower services. The subsidiary claimed the input VAT charged on these invoices. 

During the desktop VAT audit conducted by the tax authorities for 2016, the above-mentioned VAT credit was denied alleging that the VAT  
credit was time-barred. Based on the VAT rules, the mobile services subsidiary is of the view that the time limitation for claiming input VAT  
starts from the year in which payment is made against the invoice. Since the payment was made in 2016, the time limit for claiming input credit 
(by 31 December of following year) had not lapsed.

In October 2016, the mobile services subsidiary received a notice of recovery and proceeded to make the 10% deposit in order to initiate 
litigation. The subsidiary submitted a comprehensive letter to the authorities in October 2017, for which a response is awaited from the tax 
authorities. An amount of $8m is included within contingent liabilities in respect of this matter. No provision has been created against this claim.

Airtel Africa plc Annual Report and Accounts 2023

217

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

29. Contingent liabilities and commitments continued
Claims under legal and regulatory cases, including arbitration matters
2. One of the subsidiaries of the Group is involved in a dispute with one of its vendors, with respect to invoices for services provided to a 

subsidiary under a service contract. The original order under the contract was issued by the subsidiary for a total amount of Central African 
franc (CFA) 473,800,000 (approx. $1m). In 2014, the vendor-initiated arbitration proceedings claiming a sum of approximately CFA 1.9bn 
(approx. $3m). In mid-May 2019, the lower courts imposed a penalty of CFA 35bn (approx. $59m), based on which certain banks of the 
subsidiary were summoned to release the funds. The subsidiary immediately lodged an appeal in the Supreme Court for a stay of execution 
which was granted. Subsequently, the vendor filed an appeal before the Common Court of Justice and Arbitration (CCJA). Quite unexpectedly, 
in April 2020, the CCJA lifted the Supreme Court stay of execution. In May 2021, the Commercial Division of the High Court maintained new 
seizures carried out by the vendor. The subsidiary appealed and the Court of Appeal determination on the seizures is pending as of April 2022. 
In March 2022 the CCJA interpreted its judgment of March 2019 to indicate that the daily penalty could not be maintained after its ruling 
dated 18 November 2018.

  Separately, in December 2020 the subsidiary initiated criminal proceedings against the vendor for fraud and deceitful conduct. In February 
2021, the investigating judge issued an order to cease the investigation which was appealed by the subsidiary. In March 2022, the Court 
Appeal quashed the investigative judge order and allowed the investigation into the vendor to resume. Testimony in the criminal investigation 
case happened on 26 April 2022 in front of the Criminal Court of Appeal where the honorable judge has further re-examined the facts from  
the representatives of the subsidiary against this case. The court will provide a further update on the upcoming proceedings in due course.

  As per the law no civil action can be initiated against the subsidiary while criminal proceedings are ongoing. On 30 November 2022 subsidiary 
was notified that the plaintiff has appealed in the court of cassation against the stay of execution dated 30 May 2022. Subsidiary has filed its 
response on 26 January 2023. The Group still awaits the Supreme Court ruling on the merits of the case, and until that time has disclosed this 
matter as a contingent liability for $59m (included in the closing contingent liability). No provision has been made against this claim.

3. One of the subsidiaries of the Group is involved in a dispute with one of its distributors, with respect to alleged unpaid commissions, bonuses 

and benefits, totalling approximately $11m, over a period of around 11 years of its business relationship with the subsidiary. In March 2012, the 
distributor filed a claim against the subsidiary in the High Court. On 4 October 2016, the High Court ruled against the subsidiary and ordered  
to pay the claimed amount of approximately $11m to the distributor. On 5 October 2016, the subsidiary filed an appeal in the Court of Appeal 
against the order of the High Court, which on 24 July 2020 was ruled against the subsidiary. On 7 August 2020, the subsidiary filed an appeal 
against the decision of the Court of Appeal, in the Supreme Court. Record of appeal has been transmitted to the Supreme Court and briefs of 
argument are currently being prepared. 

  Despite the strength of the subsidiary’s line of defence, as both the High Court and Court of Appeal have ruled against the subsidiary, it is 

appropriate to disclose this matter as contingent liability for $11m, pending the decision of the Supreme Court. No provision has been made 
against this claim.

In addition to the individual matters disclosed above, in the ordinary course of business, the Group is a defendant or co-defendant in various 
litigations and claims which are immaterial individually.

Guarantees:
Guarantees outstanding as of 31 March 2023 and 31 March 2022 amounting to $9m and $8m, respectively, have been issued by banks and 
financial institutions on behalf of the Group. These guarantees include certain financial bank guarantees which have been given for sub judice 
matters and the amounts with respect to these have been disclosed under capital commitments, contingencies and liabilities, as applicable,  
in compliance with the applicable accounting standards.

(ii) Commitments
Capital commitments
The Group has contractual commitments towards capital expenditure (net of related advances paid) of $313m and $295m as of 31 March 2023 
and 31 March 2022, respectively.

30. Leases

(a) As a lessee 
Right-of-use assets

2022/23

Balance as of 1 April 2022

Additions (net)

Depreciation charge for the year

Foreign currency translation impact

Balance as of 31 March 2023

218 Airtel Africa plc Annual Report and Accounts 2023

 Plant and 
equipment 

 1,034 

 738 

 (267)

 (108)

 1,397 

 Others 

 75 

 45 

 (13)

 (7)

 100 

 Total 

 1,109 

 783 

 (280)

 (115)

 1,497

 
30. Leases continued

2021/22

Balance as of 1 April 2021

Additions (net)

Depreciation charge for the year

Foreign currency translation impact

Balance as of 31 March 2022

Lease liabilities

Maturity analysis:

Less than one year

Later than one year but not later than two years

Later than two years but not later than five years

Later than five years but not later than nine years

Later than nine years

Total undiscounted lease liabilities

Lease liabilities included in the statement of financial position

Amounts recognised in profit or loss

Interest on lease liabilities 

 Plant and 
equipment 

 724 

 524 

 (199)

 (15)

 1,034 

 Others 

 75 

 15 

 (12)

 (3)

 75 

 Total 

 799 

 539 

 (211)

 (18)

 1,109

 As of 

 31 March 2023 

 31 March 2022 

 572 

 545 

 912 

 468 

 38 

 2,535 

 2,047 

 456 

 412 

 762 

 453 

 64 

 2,147 

 1,660

 For the year ended 

 31 March 2023 

 31 March 2022 

 194 

 148

i. Plant and equipment
The Group leases passive infrastructure for providing telecommunications services under composite contracts which include lease of passive 
infrastructure and land on which the passive infrastructure is built as well as maintenance, security, provision of energy and other services. These 
leases typically run for a period of 3-15 years. Some leases include an option to renew the lease mainly for an additional period of 3-10 years after 
the end of initial contract term based on renegotiation of lease rentals. Considering this, the Group has only considered the original lease period 
for lease term determination. A portion of certain lease payments change on account of changes in consumer price indices (CPI). Such payment 
terms are common in lease agreements in the countries where the Group operates. Lease terms are negotiated on an individual basis and 
contain a wide range of different terms and conditions.

ii. Other leases
The Group’s other leases comprise lease of offices, shops, showrooms, guest houses, warehouses, data centers, vehicles and Indefeasible right  
of use (IRU).

(b) As a lessor
The Group’s lease arrangements as a lessor mainly pertain to passive infrastructure (plant and equipment). Lease income from such 
arrangements is presented as revenue in the statement of comprehensive income. 

Operating lease 

Lease income recognised in profit or loss 

For the year ended

 31 March 2023 

 31 March 2022 

 5 

 27

The following table sets out a maturity analysis of lease payments, showing the undiscounted lease payments to be received after the  
reporting date:

Less than one year 

One to two years 

Two to three years 

Three to four years 

Four to five years 

More than five years 

Total

For the year ended

 31 March 2023 

 31 March 2022 

 2 

 1 

 1 

 1 

 1 

 2 

 8 

 4 

 2 

 1 

 1 

 1 

 3 

 12

Airtel Africa plc Annual Report and Accounts 2023

219

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

31. Related party disclosure 

(a) List of related parties 
i. Parent company
Airtel Africa Mauritius Limited

ii. Intermediate parent entities 
Network i2i Limited 
Bharti Airtel Limited 
Bharti Telecom Limited

iii. Ultimate controlling entity
Bharti Enterprises (Holding) Private Limited. It is held by private trusts 
of Bharti family, with Mr. Sunil Bharti Mittal’s family trust effectively 
controlling the company.

iv. For list of subsidiaries, associate and joint venture refer 
to Note 34
v. Other entities with whom transactions have taken place 
during the reporting period
a. Fellow subsidiaries
Nxtra Data Limited 
Bharti Airtel Services Limited 
Bharti International (Singapore) Pte Ltd 
Bharti Airtel (UK) Limited 
Bharti Airtel (France) SAS 
Bharti Airtel Lanka (Private) Limited 
Bharti Hexacom Limited

b. Other related parties
Airtel Ghana Limited (till October 2021) 
Singapore Telecommunications Limited 

vi. Key management personnel (KMP) 
a. Executive directors
Olusegun Ogunsanya (since October 2021) 
Raghunath Venkateswarlu Mandava (till September 2021) 
Jaideep Paul (since June 2021)

b. Non-executive directors
Sunil Bharti Mittal 
Awuneba Ajumogobia  
Douglas Baillie 
John Danilovich 
Andrew Green 
Akhil Gupta  
Shravin Bharti Mittal  
Annika Poutiainen 
Ravi Rajagopal 
Kelly Bayer Rosmarin 
Tsega Gebreyes (since October 2021)

c. Others
Olusegun Ogunsanya (till September 2021) 
Jaideep Paul (till May 2021) 
Ian Ferrao 
Michael Foley 
Razvan Ungureanu  
Luc Serviant 
Daddy Mukadi  
Neelesh Singh (till December 2022) 
Ramakrishna Lella 
Olivier Pognon (till October 2021)  
Edgard Maidou (since October 2021) 
Rogany Ramiah 
Stephen Nthenge 
Vimal Kumar Ambat (till October 2022)  
Ashish Malhotra (till June 2022) 
Vinny Puri 
C Surendran (from August 2021 to December 2022) 
Olubayo Augustus Adekanmbi (from December 2021 to  
November 2022) 
Anthony Shiner (since May 2022) 
Apoorva Mehrotra (since October 2022)

In the ordinary course of business, there are certain transactions among the Group entities and all these transactions are on arm’s length  
basis. However, the intra-group transactions and balances, and the income and expenses arising from such transactions, are eliminated  
on consolidation. The transactions with remaining related parties for the years ended 31 March 2023 and 31 March 2022 respectively,  
are described below:

The summary of transactions with the above-mentioned parties is as follows:

31 March 2023

March 31, 2022

For the year ended

Parent 
company

Intermediate 
parent entity

Fellow 
subsidiaries

Joint 

venture Associates

Other 
related 
parties

Parent 
company

Intermediate 
parent entity

Fellow 
subsidiaries

Joint  

venture Associates

Other 
related 
parties

Relationship

Sale/rendering 
of services 

Purchase/
receiving of 
services 

Rent and other 
charges

Guarantee  
and collateral  
fee paid 

Purchase of 
assets 

 – 

 – 

 – 

 – 

 – 

Dividend paid

 109 

Dividend 
received

 – 

 13 

 77 

 16 

 59 

 1 

 3 

 3 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

–

–

–

–

–

–

–

 – 

 – 

 0 

 – 

 – 

 – 

 – 

 2 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 95 

 – 

 13 

 59 

 19 

 54 

 1 

 6 

 – 

 – 

 – 

 – 

 – 

 2 

 – 

 – 

–

–

–

–

–

–

–

 – 

 0 

 0 

 – 

 – 

 – 

 – 

 – 

 0 

 – 

 – 

 – 

 – 

 – 

220 Airtel Africa plc Annual Report and Accounts 2023

31. Related party disclosure continued
The outstanding balance of the above-mentioned related parties are as follows:

Relationship

As of 31 March 2023

Trade payables

Trade receivables

Corporate gurantee fee payable

Guarantees and collaterals taken (including 
performance guarantees)1

Reimbursement asset (refer to Note 21)

As of 31 March 2022

Trade payables

Trade receivables

Corporate gurantee fee payable

Guarantees and collaterals taken (including 
performance guarantees)

Reimbursement asset (refer to Note 18)

Parent 
company

Intermediate 
parent entity

Fellow 
subsidiaries

Joint venture

Associate

Other related 
parties

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 12 

 4 

 1 

 2,000 

 10 

 10 

 5 

 3 

 2,000 

 25 

 31 

 46 

 – 

 – 

 – 

 33 

 36 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 1 

 – 

 – 

 – 

 – 

 0 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

1  This guarantee (200% of the bond amount) relates to the $1bn USD non-convertible bonds (refer to Note 22) with original maturity of 2024. The Group has prepaid a 

portion of these bonds and the outstanding amount as on 31 March 2023 is $550m (31 March 2022: $1,000m). In accordance with the legal and regulatory requirements 
pertaining to these bonds, the guarantee amount can be reduced only once these are paid in full and thus the full guarantee amount (based on issued value of guarantee) 
is disclosed.

Key management compensation (KMP)
KMP are those persons having authority and responsibility for planning, directing and controlling the activities of the Group, directly or indirectly, 
including any director, whether executive or otherwise. For the Group, these include Executive Committee members. Fuller disclosures on 
directors’ remuneration are set out in the directors’ remuneration report on pages 145 to 163. Remuneration to KMP were as follows:

Short-term employee benefits 

Performance linked incentive

Share-based payment

Other long term benefits

Other benefits

For the year ended

31 March 2023

31 March 2022

 10 

 4 

 1 

 2 

 1 

 18 

 10 

 3 

 2 

 2 

 1 

 18

32. Financial risk management 
The Group has liabilities in the form of borrowings, guarantees, trade and other payables as well as receivables in the form of loans, cash, 
deposits, trade and other receivables. These arise as a part of the business activities and operations of the Group. 

The business activities of the Group expose it to a variety of financial risks, namely market risks (that is, foreign exchange risk, interest rate risk 
and price risk), credit risk and liquidity risk. Further, the Group uses certain derivative financial instruments to mitigate some of these risk 
exposures. The Group’s senior management oversees the management of these risks. The senior professionals working to manage the financial 
risks and the appropriate financial risk governance framework for the Group are accountable to the Board of directors and the Audit and Risk 
Committee. The Group’s Finance Committee is primarily responsible for matters, including framing of policies and execution procedures as well 
as laying down the risk framework mechanisms for the treasury function that will help the company to achieve its strategic financial goals, 
balancing opportunity, prudence and initiative with risk control measures. This provides assurance to the Group that the Group’s financial 
risk-taking activities are governed by appropriate policies and procedures and that financial risks are identified, measured and managed in 
accordance with Group policies and Group risk appetite. All derivative activities for risk management purposes are carried out by specialist  
teams that have the appropriate skills, experience and supervision. It is the Group’s policy that no trading in derivatives for speculative purposes 
shall be undertaken.

Airtel Africa plc Annual Report and Accounts 2023

221

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

32. Financial risk management continued
Details of key risks applicable to the Group are summarised below:

•  Market risk

Market risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market prices. Market 
prices comprise three types of risk – currency rate risk, interest rate risk and other price risks, such as equity risk. Financial instruments affected 
by market risk include loans and borrowings, deposits, investments, and derivative financial instruments. 

The Group’s activities expose it to a variety of financial risks, including the effects of changes in foreign currency exchange rates and interest 
rates. The Group may use derivative financial instruments such as foreign exchange forward contracts, options, currency swaps and interest rate 
swaps and options to manage its exposures to foreign exchange fluctuations and interest rates.

•  Foreign exchange risk

Foreign exchange risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in foreign 
exchange rates. The Group has foreign currency loans and foreign currency trade payables and receivables and is, therefore, exposed to foreign 
exchange risk. Further, the Group derives revenue and incurs costs in local currencies where it operates, but it also incurs costs in foreign 
currencies, mainly from buying equipment and services from manufacturers and technology service providers. That means adverse movements 
in exchange rates between the currencies in the Group’s OpCos and the US dollar could have a negative effect on Group’s liquidity and financial 
condition. In some markets, the Group faces instances of limited supply of foreign currency within the local monetary system. This not only 
constrains Group’s ability to fully benefit at Group level from strong cash generation by those OpCos but also impacts its ability to make timely 
foreign currency payments to our international suppliers.

The Group may use risk management products such as foreign exchange options, currency swaps or forward contracts towards hedging risk 
resulting from changes and fluctuations in foreign currency exchange rate. These foreign exchange contracts, carried at fair value, may have 
varying maturities depending upon the primary host contract requirement and risk management strategy of the Group. The Group manages its 
foreign currency risk by hedging its foreign currency exposure as per business needs and as approved by Board in accordance with established 
risk management policy. The Group also continues to mitigate foreign exchange risk by minimising cash held in local currency in its various 
OpCos where possible through such risk management products.

Given the severity of this risk, specifically in some of Group’s OpCos, Group management continuously monitors the potential impact of this risk 
of exchange rate fluctuations based on the following methodology:

a)  Comparing the average devaluation of each currency in the markets in which the Group operates against US dollar on 3-year and 5-year 

historic basis and onshore forward exchange rates over a 1-year period.

b)  If either of the above devaluations is higher than 5% per annum, management selects the highest of these exchange rates.

c)  Management then uses this exchange rate to monitor the potential impact of using such rate on the Group’s income statement so that the 

Group can actively monitor and assess the impact on the Group’s financials due to exchange rate fluctuations.

Based on the above-mentioned methodology, the weighted average yearly potential devaluation of the basket of currencies in which the Group  
is exposed is estimated to be in the range of 7% to 8% in the subsidiaries meeting the above criteria.

With respect to currency devaluation sensitivity, on a 12-month basis, a 1% currency devaluation across all currencies in our OpCos would have  
a negative impact of $51m on revenues, $31m on EBITDA and $23m on finance costs (excluding derivatives). Our largest exposure is to the 
Nigerian naira, for which a 1% devaluation would have a negative impact of $22m on revenues, $12m on EBITDA and $7m on finance costs 
(excluding derivatives).

This does not represent any guidance and is being used solely to illustrate the potential impact of further currency devaluation on the Group for 
the purpose of exchange rate risk management. The accounting under IFRS is based on exchange rates in line with the requirements of IAS 21 
‘The Effect of Changes in Foreign Exchange’ and does not factor in the above-mentioned devaluation.

Based on above-mentioned specific methodology, for the identified OpCos, management evaluates specific mitigation actions based on 
available mechanisms in each of the geographies. For further details on such mitigation action refer to the risk section of the Annual Report.

This net investment hedge accounting relationship as of the end of each year, and its impacts, is as follows:

Net investment hedge

Currency exchange risk hedged

Nominal amount hedged as of the end of the year

Nominal amount hedged during the year

Maturity date

Nominal value of hedging instruments (borrowings)

Change in fair value during the year

Hedged item

Hedging instrument

FCTR gain for continuing hedge (cumulative)

Hedging (loss)/gain recognised during the year1

As of

31 March 2023

31 March 2022

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Euro to US$

Nil

Euro 160m

May 2021

 195 

 8 

 (8)

 402 

 (8)

1  The net investment hedge accounting has been discontinued with effect from 18 May 2021 due to repayment of the hedging instrument (EUR borrowings).

222 Airtel Africa plc Annual Report and Accounts 2023

32. Financial risk management continued

Foreign currency sensitivity 
The following table demonstrates the sensitivity in the US$ account balances to the functional currency of the respective entities as of 31 March 
2023 and 31 March 2022, with all other variables held constant. The impact on the Group’s profit before tax is due to changes in the amount of 
monetary assets and liabilities due to the impact of change in foreign exchange rates, including foreign currency derivatives. The impact on the 
Group’s equity is due to a change in the fair value of intra-group monetary items that form part of the net investment in foreign operation and 
other foreign currency monetary items designated as a hedge of the net investment in foreign operations or our cash flow hedges. 

For the year ended 31 March 2023

US dollars

For the year ended 31 March 2022

US dollars

Change in 
currency 
exchange rate1

Effect on  
profit  
before tax2

Effect on  
equity  
(OCI)2

+5%

–5%

+5%

–5%

 109 

 (109)

 97 

 (97)

 22 

 (22)

 34 

 (34)

1  ‘+’ represents appreciation and ‘-’ represents depreciation in US$ against respective functional currencies of subsidiaries. 

2  Represents losses/(gains) arising from conversion/translation.

•  Interest rate risk

Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest 
rates. The Group’s exposure to the risk of changes in market interest rates relates primarily to the Group’s interest-bearing debt obligations with 
floating interest rates. Further, the Group engages in financing activities which are dependent on market rates and any changes in the interest 
rates environment may impact future rates of borrowing. The Group monitors the interest rate movement and manages the interest rate risk 
based on its risk management policies, which inter alia include entering into interest swaps contracts as considered appropriate and whenever 
necessary. The Group also maintains a portfolio mix of floating and fixed rate debt. As of 31 March 2023 after taking into account the effect of 
interest rate swaps, approx. 48% of the Group’s borrowings are at a fixed rate of interest (31 March 2022: 70%).

The Group had applied fair value hedge accounting in the past which was discontinued in the year ended 31 March 2020. In accordance with  
the Group’s accounting policy, the adjustment to the carrying amount of the hedged item is being amortised to profit or loss over the period to 
remaining maturity of the hedged item, i.e., borrowings. The unamortised portion of such fair value hedge adjustments as on 31 March 2023 is 
deferred gain of $5m (31 March 2022: deferred gain of $16m).

Interest rate sensitivity of borrowings
With all other variables held constant, the following table demonstrates the sensitivity to a reasonably possible change in interest rates on 
floating rate portion of loans and borrowings after considering the impact of interest rate swaps, wherever applicable, based on the outstanding 
amount of such borrowings as of 31 March 2023 and 31 March 2022. 

Interest rate sensitivity

For the year ended 31 March 2023

US dollar – borrowings

Other currency – borrowings

For the year ended 31 March 2022

US dollar – borrowings

Other currency – borrowings

Increase ‘+’/
decrease ‘-’  
in basis points

Effect on  
profit  
before tax1

+100

–100

+100

–100

+100

–100

 +100 

 –100 

 7 

 (7)

 4 

 (4)

 5 

 (5)

 2 

 (2)

1  Represents losses/(gains) arising from increase/decrease of interest rates.

The assumed movement in basis points for interest rate sensitivity analysis is based on the movements in the interest rates historically and 
prevailing market environment.

Airtel Africa plc Annual Report and Accounts 2023

223

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

32. Financial risk management continued
•  Credit risk

Credit risk is the risk that a counter party will not meet its obligations under a financial instrument or customer contract, leading to a financial loss. 
The Group is exposed to credit risk from its operating activities, primarily from trade receivables but also from cash, other banks balances, 
derivative financial instruments and other financial receivables.

Trade receivables
Trade receivables are typically non-interest bearing unsecured and derived from sales made to a large number of independent customers.  
As the customer base is widely distributed both economically and geographically, there is no concentration of credit risk.

As independent credit ratings of customers is not available. The Group reviews the creditworthiness of its customers based on their financial 
position, past experience, ageing and other factors.

Credit risk related to trade receivables is managed/mitigated by each business unit in accordance with the policies and procedures established 
by the Group, by setting appropriate payment terms and credit period, and by setting and monitoring internal limits on exposure to individual 
customers. The credit period provided by the Group to its customers generally ranges from 14-30 days.

The Group uses an age-based provision policy to measure the expected credit loss of trade receivables, which comprise a very large numbers of 
small balances. Refer to Note 19 for details on the impairment of trade receivables. 

Based on the industry practices and the business environment in which the Group operates, management considers trade receivables are  
credit impaired if the payments are more than 270 days past due in case of interconnect customers and 90 days past due in other cases since 
probability of default in such cases is considered to be 100% except amounts due from related parties. In determining the amount of impairment, 
management considers the collateral against such receivables and any amount payable to such customers.

The following table details the risk profile of gross trade receivables based on the Group’s provision policy:

Not past due

30 days 31 to 60 days 61 to 90 days 91 to 270 days

Less than  

Past due

Trade receivables as of 31 March 2023

Trade receivables as of 31 March 2022

 13 

 15 

 25 

 28 

 14 

 8 

 40 

 4 

51

48

Above  
270 days

 186 

 200 

Total

 329 

 303

The gross carrying amount of the trade receivable is written off (either partially or in full) to the extent that there is no realistic prospect of 
recovery. This is generally the case when the Group determines that the debtor does not have assets or sources of income that could generate 
sufficient cash flows to repay the amount due. Where the trade receivable has been written off, the Group continues to engage in enforcement 
activity to attempt to recover the receivable due. Where recoveries are made, these are recognised in profit and loss.

Other financial instruments and cash deposits
The Group’s treasury, in accordance with the Board approved policy, maintains its cash and cash equivalents and deposits and enters into 
derivative financial instruments – with banks, financial and other institutions, having a good reputation and past track record which are 
considered to carry a low credit risk. Similarly, counterparties of the Group’s other receivables carry either negligible or very low credit risk. 
Further, the Group reviews the creditworthiness of the counter-parties (on the basis of its ratings, credit spreads and financial strength) of  
all the above assets on an ongoing basis, and if required, takes necessary mitigation measures.

•  Liquidity risk

Liquidity risk is the risk that the Group may not be able to meet its present and future obligations as and when due, without incurring 
unacceptable losses. The Group’s liquidity risk management objective is to, at all times, maintain adequate levels of liquidity to meet its 
requirements. The Group closely monitors its liquidity position, expected cash flows and deploys a robust cash management and planning 
exercise. It maintains adequate sources of financing, including term loans, short-term loans and overdraft from both domestic and international 
banks at an optimised cost. It has also implemented all necessary steps to enjoy strong access to international capital markets if and when 
required. For details on borrowings and going concern, refer to Notes 22 and 2.2, respectively.

224 Airtel Africa plc Annual Report and Accounts 2023

32. Financial risk management continued
The table below summarises the maturity profile of the Group’s financial liabilities based on contractual undiscounted payments:

As of 31 March 2023

Less than  
6 months

6 to  
12 months

1 to 2 years

> 2 years

Interest bearing borrowings1

Lease liabilities2

Put option liability

Other financial liabilities

Trade payables

Mobile money wallet balance

Gross settled derivatives

– Outflow

– Inflow

Interest bearing borrowings1

Lease liabilities2

Put option liability

Other financial liabilities

Trade payables

Mobile money wallet balance

Gross settled derivatives

– Outflow

– Inflow

Carrying 
amount

 2,204 

 2,047 

 569 

 654 

 460 

 582 

 43 

 – 

On demand

 361 

 – 

 – 

 – 

 – 

 582 

 – 

 – 

Carrying 
amount

 2,301 

 1,660 

 579 

 435 

 404 

 496 

 – 

 7 

 – 

On demand

 256 

 – 

 – 

 – 

 – 

 496 

 – 

 – 

 – 

 569 

 306 

 – 

 483 

 460 

 – 

 256 

 (246)

 542 

 244 

 – 

 338 

 404 

 – 

 – 

 271 

 (262)

 153 

 266 

 – 

 34 

 – 

 – 

 51 

 (45)

 459 

 890 

 545 

 – 

 25 

 – 

 – 

 219 

 (208)

 1,471 

 534 

 1,418 

 584 

 190 

 – 

 – 

 25 

 (25)

 2,726 

 108 

 212 

 – 

 16 

 – 

 – 

 – 

 50 

 (48)

 338 

 418 

 412 

 – 

 21 

 – 

 – 

 – 

 – 

 – 

 1,164 

 1,279 

 600 

 109 

 – 

 – 

 – 

 – 

 – 

Total

 2,507 

 2,535 

 584 

 732 

 460 

 582 

 551 

 (524)

 7,427 

Total

 2,488 

 2,147 

 600 

 484 

 404 

 496 

 – 

 321 

 (310)

 6,559 

 943 

 1,828 

As of 31 March 2022

Less than  
6 months

6 to  
12 months

1 to 2 years

> 2 years

 5,882 

 752 

 1,537 

 851 

 3,152 

 6,630 

1  Includes contractual interest payment based on interest rate prevailing at the end of the reporting period after adjustment for the impact of interest rate swaps, over the 

tenor of the borrowings.

2  Maturity analysis is based on undiscounted lease payments.

Reconciliation of liabilities whose cash flow movements are disclosed as part of financing activities in the statement  
of cash flows:

Statement of cash flow line 
items

1 April  

2022 Cash flow 

Non-cash movements

Interest 
and other 
finance 
charges 

Dividend 
declared 
for NCI 
during  
the year

Lease 
liability 
additions

Fair value 
changes

Foreign 
currency 
translation 
reserve

Others

31 March 
2023

Borrowings1

Lease liability

Derivative  
assets net

Proceeds/repayment  
of borrowings

Repayment of lease 
laibility

Outflow on maturity of 
derivatives (net)

Interest accrued 
but not due

Interest and other finance 
charges paid

Dividend payable 
to NCI

Dividend paid to non-
controlling interests

 1,968 

 (112)

 – 

 1,660 

 (473)

 194 

 3 

 (49)

 – 

 29 

 (206)

 200 

 – 

 – 

 – 

 – 

 37 

 (75)

 – 

 52 

 – 

 (11)

 (27)

 (1)

 1,817 

 776 

 – 

 (110)

 – 

 2,047 

 – 

 – 

 – 

 79 

 – 

 – 

 2 

 3 

 (1)

 – 

 – 

 – 

 35 

 26 

 13 

Airtel Africa plc Annual Report and Accounts 2023

225

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

32. Financial risk management continued

Non-cash movements

Interest 
and other 
finance 
charges 

Foreign 
exchange 
loss

Dividend 
declared 
for NCI 
during  
the year

Lease 
liability 
additions

Fair value 
changes

Foreign 
currency 
translation 
reserve

1 April 
2021 Cash flow 

Others

31 March 
2022

Borrowings1

Statement of cash flow line items

Proceeds/repayment of 
borrowings

 3,089 

 (1,142)

 – 

Lease liability

Repayment of lease laibility

 1,277 

 (405)

 148 

Derivative  
assets net

Proceeds/repayment  
of borrowings

Interest accrued 
but not due

Interest and other finance 
charges paid

Dividend payable 
to NCI

Dividend paid to  
non-controlling interests

1  This does not include bank overdraft.

•  Capital management

 0 

 (9)

 – 

 50 

 (215)

 181 

 3 

 (48)

 – 

 28 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 81 

–

651

 (5)

 – 

 (2)

 (11)

 (0)

 1,968 

 – 

 1,660 

–

–

–

 12 

 1 

 – 

 – 

 13 

 (0)

 – 

 – 

 – 

 3 

 29 

 37 

Capital includes equity attributable to the equity holders of the company. The primary objective of the Group’s capital management is to ensure 
that it maintains an efficient capital structure and healthy capital ratios in order to support its business and maximise shareholder value.

The Group manages its capital structure and makes adjustments to it, in light of changes in economic conditions or its business requirements.  
To maintain or adjust the capital structure, the Group may adjust the dividend payment to shareholders, return capital to shareholders or issue 
new shares.

No changes were made in the objectives, policies or processes during the years ended 31 March 2023 and 31 March 2022.

The Group monitors capital using a leverage ratio, which is net debt divided by underlying EBITDA. Net debt is calculated as total of borrowings 
and lease liabilities less cash and cash equivalents, term deposits with banks, processing costs related to borrowings and fair value hedge 
adjustments. Also refer to alternative performance measures on pages 240-245.

Long-term borrowings, net of current portion

Short-term borrowings and current portion of long term borrowings

Lease liabilities

Adjusted for:

Cash and cash equivalents (refer to Note 20)

Term deposits with banks (refer to Note 20)

Margin money deposits (refer to Note 20)

Processing costs related to borrowings

Fair value hedge adjustment (refer to Note 32)

Net debt

Underlying EBITDA

Underlying EBITDA

Leverage ratio

For the year ended

31 March 2023

31 March 2022

 1,233 

 945 

 2,047 

 (586)

 (117)

 – 

 7 

 (5)

 1,486 

 786 

 1,660 

 (638)

 (220)

 (122)

 5 

 (16)

 3,524 

 2,941 

 2,575 

 2,575 

 2,311 

 2,311 

 1.4 

 1.3 

226 Airtel Africa plc Annual Report and Accounts 2023

33. Fair value of financial assets and liabilities
The category wise details as to the carrying value, fair value and the level of fair value measurement hierarchy of the Group’s financial instruments 
are as follows:

Carrying value as of

Fair value as of

31 March 2023

31 March 2022

31 March 2023

31 March 2022

Financial assets

FVTPL

Derivatives

– Forward and option contracts

– Currency swaps and interest rate swaps

– Cross currency swaps

Other bank balances

Investments

Amortised cost

Trade receivables

Cash and cash equivalents

Other bank balances

Balance held under mobile money trust

Other financial assets

Financial liabilities

FVTPL

Derivatives

– Forward and option contracts

– Currency swaps and interest rate swaps

– Cross currency swaps

– Embedded derivatives

Amortised cost

Long term borrowings – fixed rate

Long term borrowings – fixed rate

Long term borrowings – floating rate

Short term borrowings

Put option liability

Trade payables

Mobile money wallet balance

Other financial liabilities 

Level 2

Level 2

Level 3

Level 2

Level 2

Level 2

Level 2

Level 3

Level 2

Level 1

Level 2

Level 3

 4 

 9 

 – 

 4 

 0 

 145 

 586 

 127 

 616 

 176 

 2 

 3 

 1 

 16 

 0 

 123 

 638 

 362 

 513 

 131 

 4 

 9 

 – 

 4 

 0 

 145 

 586 

 127 

 616 

 176 

 2 

 3 

 1 

 16 

 0 

 123 

 638 

 362 

 513 

 131 

 1,667 

 1,789 

 1,667 

 1,789 

 5 

 0 

 43 

 0 

 554 

 227 

 452 

 945 

 569 

 460

 582 

 680

 2 

 0 

 7 

 1 

 1,015 

 267 

 204 

 786 

 579 

 404 

 496 

 464 

 5 

 0 

 43 

 0 

 540 

 210 

 452 

 945 

 569 

 460

 582 

 680

 2 

 0 

 7 

 1 

 1,016 

 264 

 204 

 786 

 579 

 404 

 496 

 464 

 4,517 

 4,225 

 4,486 

 4,223

Airtel Africa plc Annual Report and Accounts 2023

227

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

33. Fair Value of financial assets and liabilities continued
The following methods/assumptions were used to estimate the fair values: 

•  The carrying value of bank deposits, trade receivables, trade payables, short-term borrowings, other current financial assets and liabilities 

approximate their fair value mainly due to the short-term maturities of these instruments. 

•  Fair value of quoted financial instruments is based on quoted market price at the reporting date.

•  The fair value of non-current financial assets, long-term borrowings and other financial liabilities is estimated by discounting future cash flows 

using current rates applicable to instruments with similar terms, currency, credit risk and remaining maturities.

•  The fair values of derivatives are estimated by using pricing models, wherein the inputs to those models are based on readily observable 
market parameters. The valuation models used by the Group reflect the contractual terms of the derivatives (including the period to  
maturity), and market-based parameters such as interest rates, foreign exchange rates, volatility etc. These models do not contain a high  
level of subjectivity as the valuation techniques used do not require significant judgement and inputs thereto are readily observable.

•  The fair value of the put option liability to buy back the stake held by non-controlling interest in AMC B.V. is measured at the present value of  

the redemption amount (i.e., expected cash outflows). Since the liability will be based on fair value of the equity shares of AMC B.V. (subject to  
a cap) at the end of 48 months, the expected cash flows are estimated by determining the projected equity valuation of the AMC B.V. at the 
end of 48 months and applying a cap thereon.

During the years ended 31 March 2023 and 31 March 2022, there were no transfers between Level 1 and Level 2 fair value measurements,  
and no transfer into or out of Level 3 fair value measurements.

The following table describes the key inputs used in the valuation (basis discounted cash flow technique) of the Level 2 financial assets/liabilities 
as of 31 March 2023 and 31 March 2022:

Financial assets/liabilities

Inputs used

– Currency swaps, forward and option contracts, and other bank balances

Forward foreign currency exchange rates, interest rates

– Interest rate swaps

– Embedded derivatives

Prevailing/forward interest rates in market, interest rates

Prevailing interest rates in market, inflation rates

– Other financial assets/fixed rate borrowings/other financial liabilities

Prevailing interest rates in market, future payouts, interest rates

Reconciliation of fair value measurements categorised within Level 3 of the fair value hierarchy – financial assets/
(liabilities) (net)
•  Cross currency swaps (CCS)

Opening balance
Recognised in finance costs in profit and loss (unrealised)1

Derivative settled during the period

Closing balance

For the year ended

31 March 2023

31 March 2022

 (6)

 (67)

 30 

 (43)

 (3)

 (3)

 – 

 (6)

1  These amounts represent the amounts recognised in the financial statements during the year, excluding the initial recognition deferment impact. 

•  Put option liability 

Opening balance

Liability recognised by debiting transaction with NCI reserve

Liability derecognised by crediting transaction with NCI reserve following dividend payment to put option holders

Recognised in finance costs in profit and loss (unrealised)

Closing balance

For the year ended

31 March 2023

31 March 2022

 579 

 – 

 (16)

6

569

 – 

 575 

 – 

 4 

 579

228 Airtel Africa plc Annual Report and Accounts 2023

34. Companies in the Group, associate and joint venture
Information on the Group’s directly and indirectly held subsidiaries, associate and joint venture is as follows:

Details of subsidiaries:

Proportion of ownership 
interest1

Percentage as of

S. no.

Name of subsidiary

Principal place of business and registered  
office address

Principal activities

Holding

31 March 
2023

31 March 
2022

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

Airtel Mobile 
Commerce Services 
Limited

LR 209/11880, 4th Floor, Parkside 
Towers, Mombasa Road, P.O. Box 
962-00100, Nairobi, Kenya

Airtel (Seychelles) 
Limited

Airtel Congo RDC 
S.A. 

Airtel Congo S.A.

Airtel Gabon S.A.

Airtel House, Josephine Cafrine Road, 
Perseverance, P.O. Box 1358, Victoria, 
Mahe, Seychelles

3ème étage, 130 b, Avenue Kwango, 
Gombe, B.P. 1201, Kinshasa 1, 
République Démocratique du Congo

2ème Etage de L’Immeuble SCI Monte 
Cristo, Rond-Point de la Gare, Croisement 
de l’Avenue Orsy et de Boulevard Denis 
Sassou Nguesso, Centre Ville, B.P. 1038, 
Brazzaville, Congo

Immeuble Libreville, Business Square, 
Rue Pecqueur, Centre-Ville, B.P. 9259 
Libreville, Gabon

Support services

Ordinary

 74.23 

 74.23 

Telecommunication services

Ordinary

 100 

 100 

Telecommunication services

Ordinary

 98.50 

 98.50 

Telecommunication services

Ordinary

 90 

 90 

Telecommunication services

Ordinary

 100 

 100 

Airtel International 
LLP4

Plot No. 5, Sector 34, Gurugram, Haryana 
122001, India

Support services

Ordinary

 100 

 100 

Airtel Madagascar 
S.A.

Immeuble S, lot II J 1 AA, Morarano 
Alarobia, 101 Antananarivo, Madagascar Telecommunication services

Airtel Malawi Public 
Limited Company

Airtel Complex, Off Convention Drive, 
City Centre, P.O. Box 57, Lilongwe, Malawi Telecommunication services

Ordinary

 100 

 100 

Ordinary

 80 

 80 

Airtel Mobile 
Commerce (Kenya) 
Limited

LR 209/11880, 7th Floor, Parkside 
Towers, Mombasa Road, P.O. Box 
73146-00200, Nairobi, Kenya

Mobile commerce services

Ordinary

 74.23 

 74.23 

Airtel Mobile 
Commerce Rwanda 
Ltd

Airtel Mobile 
Commerce 
(Seychelles) B.V.

Airtel Building, Remera, KG 17 Ave, Kigali, 
Rwanda

Mobile commerce services

Ordinary

 74.23 

 74.23 

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Investment Company

Ordinary

 74.23 

 74.23 

Airtel Mobile 
Commerce 
(Seychelles) Limited

Airtel House, Josephine Cafrine Road, 
Perseverance, P.O. Box 1358, Victoria, 
Mahe, Seychelles

Airtel Mobile 
Commerce 
(Tanzania) Limited

Airtel House, Block 41, Corner of Ali 
Hassan Mwinyi Road and Kawawa Road, 
Kinondoni District PO Box 9623, Dar es 
Salaam, Tanzania

Airtel Mobile 
Commerce B.V. 

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Airtel Mobile 
Commerce Congo 
B.V.

Airtel Mobile 
Commerce Holdings 
B.V. 

Airtel Mobile 
Commerce Kenya 
B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Mobile commerce services

Ordinary

 74.23 

 74.23 

Mobile commerce services

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 74.23 

 74.23 

Airtel Mobile 
Commerce Limited

Airtel Complex, Off Convention Drive, 
City Centre, P.O. Box 57, Lilongwe, Malawi  Mobile commerce services

Ordinary

 74.23 

 74.23 

Airtel Africa plc Annual Report and Accounts 2023

229

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

34. Companies in the Group, associate and joint venture continued

S. no.

Name of subsidiary

Principal place of business and registered  
office address

Principal activities

Holding

31 March 
2023

31 March 
2022

Proportion of ownership 
interest1

Percentage as of

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

Airtel Mobile 
Commerce 
Madagascar B.V.

Airtel Mobile 
Commerce 
Madagascar S.A.

Airtel Mobile 
Commerce Malawi 
B.V.

Airtel Mobile 
Commerce Nigeria 
B.V.

Airtel Mobile 
Commerce Nigeria 
Limited

Airtel Mobile 
Commerce Rwanda 
B.V.

Airtel Mobile 
Commerce Tchad 
B.V.

Airtel Mobile 
Commerce Tchad 
S.A.

Airtel Mobile 
Commerce Uganda 
B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Immeuble S, lot II J 1 AA, Morarano 
Alarobia – 101 Antananarivo – 
Madagascar

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Investment Company

Ordinary

 74.23 

 74.23 

Mobile commerce services

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 74.23 

 74.23 

Plot L2, 401 Close, Banana Island, Ikoyi, 
Lagos, Nigeria

Mobile commerce services

Ordinary

 99.96 

 99.96 

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Avenue Charles de Gaulle, Immeuble 
Pierre Brock, B.P. 5665, N’Djaména, 
Tchad

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Airtel Mobile 
Commerce Uganda 
Limited

Airtel Towers, Plot 16-A, Clement Hill 
Road, Nakasero, P.O. Box 6771, Kampala, 
Uganda

Airtel Mobile 
Commerce Zambia 
B.V.

Airtel Mobile 
Commerce Zambia 
Limited

Airtel Money RDC 
S.A.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Airtel House, Stand 2375, Addis Ababa 
Drive, Lusaka, Zambia 

6ième étage, 130 b, Avenue Kwango, 
Gombe, B.P. 1201, Kinshasa 1, 
République Démocratique du Congo

Airtel Money Niger 
S.A.

2054 Route de l’Aéroport, B.P. 11 922, 
Niamey, Niger

Airtel Money S.A.

Airtel Money 
Tanzania Limited

124, Avenue Bouët B.P. 23 899, Libreville, 
Gabon

Airtel House, Block 41, Corner of Ali 
Hassan Mwinyi Road and Kawawa Road, 
Kinondoni District, P.O. Box 9623, Dar es 
Salaam,Tanzania

Airtel Money Transfer 
Limited

Airtel Networks 
Kenya Limited

LR 209/11880, 7th Floor, Parkside 
Towers, Mombasa Road, P.O. Box 
73146-00200, Nairobi, Kenya

LR 209/11880, 7th Floor, Parkside 
Towers, Mombasa Road, P.O. Box 
73146-00200, Nairobi, Kenya

Airtel Networks 
Limited

Plot L2, 401 Close, Banana Island, Ikoyi, 
Lagos, Nigeria

Investment Company

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 74.23 

 74.23 

Mobile commerce services

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 74.23 

 74.23 

Mobile commerce services

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 74.23 

 74.23 

Mobile commerce services

Ordinary

 74.23 

 74.23 

Mobile commerce services

Ordinary

 74.23 

 74.23 

Mobile commerce services

Ordinary

 66.81 

 66.81 

Mobile commerce services

Ordinary

 74.23 

 74.23 

Mobile commerce services

Ordinary

 51 

 51 

Mobile commerce services

Ordinary

 100 

 100 

Telecommunication services

Ordinary 
and 
Preference

 100 

 100 

Telecommunication services

Ordinary

 99.96 

 99.96 

230 Airtel Africa plc Annual Report and Accounts 2023

34. Companies in the Group, associate and joint venture continued

S. no.

Name of subsidiary

Principal place of business and registered  
office address

Principal activities

Holding

31 March 
2023

31 March 
2022

Proportion of ownership 
interest1

Percentage as of

38

39

40

Airtel Networks 
Zambia plc 

Airtel Rwanda 
Limited

Airtel Tanzania Public 
Limited Company 

41

Airtel Tchad S.A.

Airtel House, Stand 2375, Addis Ababa 
Drive, Lusaka, Zambia

Airtel Building, Remera, KG 17 Ave, Kigali, 
Rwanda

Airtel House, Block 41, Corner of Ali 
Hassan Mwinyi Road and Kawawa Road, 
Kinondoni District, P.O. Box 9623, Dar es 
Salaam, Tanzania

Rue du Commandant Galyam Négal, 
Immeuble du Cinéma Etoile, B.P. 5665, 
N’Djaména, Tchad 

42

Airtel Uganda Limited Airtel Towers, Plot 16 –A, Clement Hill 

Road, Nakasero, P.O. Box 6771, Kampala, 
Uganda

Bharti Airtel Africa 
B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel Chad 
Holdings B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel Congo 
Holdings B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel 
Developers Forum 
Limited

Stand No. 2375, Corner of Great East/
Addis Ababa Road, Lusaka, Zambia

Bharti Airtel Gabon 
Holdings B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel 
International 
(Netherlands) B.V.4

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel Kenya 
B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel Kenya 
Holdings B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel 
Madagascar 
Holdings B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel Malawi 
Holdings B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel Mali 
Holdings B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel Niger 
Holdings B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel Nigeria 
B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel Nigeria 
Holdings II B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel RDC 
Holdings B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Telecommunication services

Ordinary

 96.36 

 96.36 

Telecommunication services

Ordinary

 100 

 100 

Telecommunication services

Ordinary

 51 

 51 

Telecommunication services

Ordinary

 100 

 100 

Telecommunication services

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 96.36 

 96.36 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Bharti Airtel Rwanda 
Holdings Limited

C/o Ocorian Corporate Services 
(Mauritius) Limited, 6th Floor, Tower A, 
1 Cybercity, Ebene, 72201, Republic of 
Mauritius

Bharti Airtel Services 
B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Airtel Africa plc Annual Report and Accounts 2023

231

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

34. Companies in the Group, associate and joint venture continued

Proportion of ownership 
interest1

Percentage as of

S. no.

Name of subsidiary

Principal place of business and registered  
office address

Principal activities

Holding

31 March 
2023

31 March 
2022

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

Bharti Airtel Tanzania 
B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel Uganda 
Holdings B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Bharti Airtel Zambia 
Holdings B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Celtel (Mauritius) 
Holdings Limited

Celtel Niger S.A.

C/o Ocorian Corporate Services 
(Mauritius) Limited, 6th Floor, Tower A, 1 
Cybercity, Ebene, 72201, Republic of 
Mauritius

2054 Route de l’Aéroport, B.P. 11 922, 
Niamey, Niger

Channel Sea 
Management 
Company (Mauritius) 
Limited

C/o Ocorian Corporate Services 
(Mauritius) Limited, 6th Floor, Tower A, 1 
Cybercity, Ebene, 72201 Republic of 
Mauritius

Congo RDC Towers 
S.A.

Gabon Towers S.A.2

6ème étage, 130 b, Avenue Kwango, 
Gombe, B.P. 1201, Kinshasa 1, 
République Démocratique du Congo

124 Avenue Bouët, B.P. 9259, Libreville, 
Gabon

Indian Ocean 
Telecom Limited

28 Esplanade, St. Helier, Jersey JE2 3QA, 
Channel Islands

Mobile Commerce 
Congo S.A.

Montana 
International3

2ème Etage de L’Immeuble SCI Monte 
Cristo, Rond-Point de la Gare, Croisement 
de l’Avenue Orsy et de Boulevard Denis 
Sassou Nguesso, Centre Ville, B.P. 1038, 
Brazzaville, Congo

C/o Ocorian Corporate Services 
(Mauritius) Limited, 6th Floor, Tower A, 1 
Cybercity, Ebene, 72201, Republic of 
Mauritius

Partnership 
Investments Sarlu

130 b, Avenue Kwango, Gombe, B.P. 
1201, Kinshasa 1, République 
Démocratique du Congo

Société Malgache de 
Téléphone Cellulaire 
S.A.3

C/o Ocorian Corporate Services 
(Mauritius) Limited, 6th Floor, Tower A, 1 
Cybercity, Ebene, 72201, Republic of 
Mauritius

Airtel Africa Services 
(UK) Limited4

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

Airtel Digital Services 
Holdings B.V. 

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Airtel Mobile 
Commerce DRC B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Airtel Mobile 
Commerce Gabon 
B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Airtel Mobile 
Commerce Niger B.V.

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

Airtel Money Kenya 
Limited

LR 209/11880, 7th Floor, Parkside 
Towers, Mombasa Road, P.O. Box 
73146-00200, Nairobi, Kenya

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Telecommunication services

Ordinary

 90 

 90 

Investment Company

Ordinary

 100 

 100 

Infrastructure sharing services

Ordinary

 100 

 100 

Infrastructure sharing services

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Mobile commerce services

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Support services

Ordinary

 100 

 100 

Investment Company

Ordinary

 100 

 100 

Investment Company

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 74.23 

 74.23 

Investment Company

Ordinary

 74.23 

 74.23 

Mobile commerce services

Ordinary

 74.23 

 74.23 

232 Airtel Africa plc Annual Report and Accounts 2023

34. Companies in the Group, associate and joint venture continued

S. no.

Name of subsidiary

Principal place of business and registered  
office address

Principal activities

Holding

31 March 
2023

31 March 
2022

Proportion of ownership 
interest1

Percentage as of

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

Smartcash Payment 
Service Bank Limited 

Plot L2, 401 Close, Banana Island, Ikoyi, 
Lagos, Nigeria

Airtel Africa Telesonic 
Holdings Limited4

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

Airtel Money Trust 
Fund

Airtel Towers, Plot 16-A, Clement Hill 
Road, Nakasero, P.O. Box 6771, Kampala, 
Uganda

Airtel Africa Telesonic 
Limited

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

The Registered 
Trustees of Airtel 
Money Trust Fund

Airtel House, Block 41, Corner of Ali 
Hassan Mwinyi Road and Kawawa Road, 
Kinondoni District, P.O. Box 9623, Dar es 
Salaam, Tanzania

Mobile commerce services

Ordinary

 99.96 

 74.23 

Investment Company

Ordinary

 100 

 100 

Mobile commerce services

Ordinary

 74.23 

 74.23 

Support services

Ordinary

 100 

 100 

Mobile commerce services

Ordinary

 51 

 51 

Airtel Mobile 
Commerce Tanzania 
B.V.

Airtel Congo 
Telesonic Holdings 
(UK) Limited

Airtel DRC Telesonic 
Holdings (UK) 
Limited

Airtel Gabon 
Telesonic Holdings 
(UK) Limited

Airtel Kenya 
Telesonic Holdings 
(UK) Limited

Airtel Madagascar 
Telesonic Holdings 
(UK) Limited

Airtel (M) Telesonic 
Holdings (UK) 
Limited 

Airtel Niger Telesonic 
Holdings (UK) 
Limited

Airtel Nigeria 
Telesonic Holdings 
(UK) Limited

Airtel Rwanda 
Telesonic Holdings 
(UK) Limited

Airtel Seychelles 
Telesonic Holdings 
(UK) Limited

Airtel Tanzania 
Telesonic Holdings 
(UK) Limited

Airtel Uganda 
Telesonic Holdings 
(UK) Limited

Overschiestraat 65, 1062 XD 
Amsterdam, The Netherlands

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

Investment Company

Ordinary

 74.23 

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Airtel Africa plc Annual Report and Accounts 2023

233

FINANCIAL STATEMENTS

Notes to consolidated financial statements continued
(All amounts are in US$ millions unless stated otherwise)

34. Companies in the Group, associate and joint venture continued

S. no.

Name of subsidiary

Principal place of business and registered  
office address

Principal activities

Holding

31 March 
2023

31 March 
2022

Proportion of ownership 
interest1

Percentage as of

Airtel (M) Telesonic 
Limited

Airtel Complex, Off Convention Drive, 
City Centre, P.O. Box 57, Lilongwe, Malawi Telecommunication services

Ordinary

Telecommunication services

Ordinary

Airtel Zambia 
Telesonic Holdings 
(UK) Limited

Airtel Tchad Telesonic 
Holdings (UK) 
Limited

Airtel Kenya 
Telesonic Limited

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

LR 209/11880, 7th Floor, Parkside 
Towers, Mombasa Road, P.O. Box 
73146-00200, Nairobi, Kenya

Airtel Nigeria 
Telesonic Limited

Airtel Rwanda 
Telesonic Limited

Airtel (Seychelles) 
Telesonic Limited

Airtel Telesonic 
Uganda Limited

Airtel Zambia 
Telesonic Limited

Nxtra Africa Data 
Holdings Limited4

Nxtra Nigeria Data 
Holdings (UK) 
Limited

Nxtra Kenya Data 
Holdings (UK) 
Limited

Nxtra DRC Data 
Holdings (UK) 
Limited

 Nxtra Gabon Data 
Holdings (UK) 
Limited

Nxtra Congo Data 
Holdings (UK) 
Limited

Airtel Congo RDC 
Telesonic S.A.U. 

Plot L2, 401 Close, Banana Island, Ikoyi, 
Lagos, Nigeria

Remera, Gasabo, Umujyi wa Kigali, 
Rwanda

Airtel House, Josephine Cafrine Road, 
Perseverance, P.O. Box 1358, Victoria, 
Mahe, Seychelles

Airtel Towers, Plot 16-A, Clement Hill 
Road, Nakasero, P.O. Box 6771, Kampala, 
Uganda

P.O Box 320001, Showgrounds, Lusaka, 
Lusaka Province, Zambia

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

First Floor, 53/54 Grosvenor Street, 
London W1K 3HU, United Kingdom

3ème étage, 130 b, Avenue Kwango, 
Gombe, B.P. 1201, Kinshasa 1, 
République Démocratique du Congo

97

98

99

100

101

102

103

104

105

106

107

108

109

110

111

112

113

Investment Company

Ordinary

100

Investment Company

Ordinary

100

100

100

100

100

Telecommunication services

Ordinary

Telecommunication services

Ordinary

Telecommunication services

Ordinary

100

Telecommunication services

Ordinary

Telecommunication services

Ordinary

Investment Company

Ordinary

100

100

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Investment Company

Ordinary

100

Nxtra Africa Data 
(Nigeria) Limited

Plot L2, 401 Close, Banana Island, Ikoyi, 
Lagos, Nigeria

Telecommunication services

Ordinary

Telecommunication services

Ordinary

100

100

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

1  Companies’ proportion of voting power held is same as proportion of ownership interest held.

2  Under dissolution as of 31 March 2023.

3  Under removal from the register of RoC.

4  Direct subsidiary to the company.

234 Airtel Africa plc Annual Report and Accounts 2023

34. Companies in the Group, associate and joint venture continued

Details of associate:

S. no.

Name of subsidiary

1

Seychelles Cable 
Systems Company 
Limited

Principal place of business and registered  
office address

Principal activities

Holding

31 March 
2023

31 March 
2022

Caravelle House, 3rd Floor, Victoria, 
Mahe, Seychelles

Submarine cable system

Ordinary

 26 

 26 

Proportion of ownership 
interest1

Percentage as of

1  Companies’ proportion of voting power held is same as proportion of ownership interest held.

Details of joint venture:

Proportion of ownership 
interest1

Percentage as of

S. no.

Name of subsidiary

1

Mawezi RDC S.A.

Principal place of business and registered  
office address

Principal activities

Holding

31 March 
2023

31 March 
2022

Avenue des Huileries NO 7, Commune of 
Lingwala,Ville de Kinshasa, République 
Démocratique du Congo

The construction and 
operation of a landing station

Ordinary

 49.25 

 – 

1  Companies’ proportion of voting power held is same as proportion of ownership interest held.

35. Events after the balance sheet date
No material subsequent events or transactions have occurred since the date of statement of financial position except as disclosed below:

•  The Board recommended a final dividend of 3.27 cents per share on 10 May 2023.

Airtel Africa plc Annual Report and Accounts 2023

235

FINANCIAL STATEMENTS

Company Statement of Financial Position 
(All amounts are in US$ thousands)

Assets

Non-current assets 

Property, plant and equipment 

Capital work-in-progress 

Right of use assets 

Investment in subsidiary undertakings 

Financial assets 

– Loan receivables 

– Others 

Other non-current assets 

Current assets 

Financial assets 

– Cash and cash equivalents 

– Other bank balances 

– Others 

Other current assets 

Total assets 

Liabilities 

Current liabilities 

Financial liabilities 

– Lease liabilities 

– Trade and other payables 

– Others 

Net current assets 

Non-current liabilities 

Financial liabilities 

– Lease liabilities 

– Others 

Total liabilities 

Net assets 

Equity  

Share capital 
Reserves and surplus1

Total equity 

As of

Note

31 March 2023

31 March 2022

4

5

6

6

7

 169 

 63 

 206 

 163 

 51 

 396 

 3,533,231 

 3,533,231 

 310,864 

 412,689 

 16 

 204 

 16 

 371 

 3,844,753 

 3,946,917 

 134,159 

 101,000 

 29,660 

 1,773 

 31,028 

 100,000 

 5,300 

 849 

 266,592 

 137,177 

 4,111,345 

 4,084,094 

 222 

 1,816 

 2,818 

 4,856 

 307 

 4,387 

 1,159 

 5,853 

 261,736 

 131,324 

 17 

 43 

 60 

 4,916 

 165 

 –  

 165 

 6,018 

 4,106,429 

 4,078,076 

8

 3,419,948 

 3,419,948 

 686,481 

 658,128 

 4,106,429 

 4,078,076

1   The profit for the financial year dealt with in the financial statements of the company is $229,299,000 (March 2022: loss of $7,344,000).

The company only financial statements of Airtel Africa plc (company registration number: 11462215) were approved by the Board of directors 
and authorised for issue on 10 May 2023. They were signed on its behalf by:  

Olusegun Ogunsanya
Chief executive officer

10 May 2023

236 Airtel Africa plc Annual Report and Accounts 2023

Company Statements of Changes in Equity
(All amounts are in US$ thousands, unless stated otherwise)

As of 1 April 2021

Loss for the year

Other comprehensive income

Total comprehensive loss

Employee share-based payment reserve

Purchase of own shares

Dividend to owners to the company1

As of 31 March 2022

Profit for the year

Other comprehensive income

Total comprehensive income

Employee share-based payment reserve

Purchase of own shares

Dividend to owners to the company1

Share capital

Reserves and surplus

No of shares2

Amount

Retained 
earnings

Shared-based 
payment 
reserve

Others3

Total

Total  
equity

 6,839,896,081 

 3,419,948 

 833,836 

 258 

 3,179 

 837,273 

 4,257,221 

 –

 –

 –

 –

 –

 –

 –

 –

 –

 –

 –

 (7,344)

 –

 (7,344)

 (878)

 –

 (169,117)

 –

 –

 –

 –

 –

 –

 –

 –

 –

 3,876 

 (5,682)

 (7,344)

 (7,344)

 –  

 (7,344)

 2,998 

 (5,682)

 –

 (7,344)

 2,998 

 (5,682)

 –

 (169,117)

 (169,117)

 6,839,896,081 

 3,419,948 

 656,497 

 258 

 1,373 

 658,128 

 4,078,076 

 –

 –

 –

 –

 –

 –

 –

 –

 –

 –

 –

 –

 229,299 

 –

 229,299 

 (1,663)

 –

 (194,676)

 –

 –

 –

 –

 –

 –

 –

 –

 –

 229,299 

 229,299 

 –  

 –

 229,299 

 229,299 

 6,202 

 4,539 

 4,539 

 (10,809)

 (10,809)

 (10,809)

 –

 (194,676)

 (194,676)

As of 31 March 2023

 6,839,896,081 

 3,419,948 

 689,457 

 258 

 (3,235)

 686,481 

 4,106,429

1  Refer to Note 5a of consolidated financial statements.

2  Includes ordinary and deferred shares, refer to Note 27 of the consolidated financial statements.

3  Includes share stabilisation reserve and treasury shares.

Airtel Africa plc Annual Report and Accounts 2023

237

FINANCIAL STATEMENTS

Notes to company only financial statements
(All amounts are in US$ millions unless stated otherwise)

1. Summary of significant accounting 
policies

Basis of preparation
The company only financial statements are presented as required  
by the Companies Act 2006. The company meets the definition of a 
qualifying entity under FRS 100 ‘Application of Financial Reporting 
Requirements’ issued by the FRC. Accordingly, the company has 
prepared financial statements as per FRS 101 ‘Reduced Disclosure 
Framework.

Airtel Africa plc is the parent of the smallest group for which 
consolidated financial statements are prepared and of which the 
company is a member. The largest group to consolidate the results  
of the company is Bharti Airtel Limited, which is registered in India.  
The Bharti Airtel Limited Group financial statements are publically 
available and can be obtained at www.airtel.in.

All the amounts included in the Company only financial statements  
are reported in United States dollars (the functional currency of the 
company), with all values rounded to the nearest thousand (USD 
thousand) except when otherwise indicated. Further, amounts which 
are less than half a thousand are appearing as ‘0’.

As permitted by Section 408(3) of the Companies Act 2006, no profit 
and loss account of the company is presented. 

As permitted by FRS 101, the company has taken advantage of the 
disclosure exemptions available in relation to:

•  The requirements of IFRS 7 Financial Instruments: disclosures.

•  The requirements of IAS 7 Statement of cash flows.

•  The statement of compliance with adopted IFRSs.

•  The effects of new but not yet effective IFRSs.

•  The requirements in IAS 24 ‘Related party disclosure’ to disclose 
related-party transactions entered into between two or more 
members of a group.

•  Disclosures in respect of capital management; and 

•  Paragraphs 45(b) and 46 to 52 of IFRS 2, ‘Share-based payment’ 
(details of the number and weighted-average exercise prices of 
share options).

Where required, equivalent disclosures are given in the consolidated 
financial statements. The company financial statements have been 
prepared on a going concern and historical cost basis. The principal 
accounting policies adopted are the same as those set out in Note 2 of 
the consolidated financial statements except the following additional 
policies which are relevant to the company only financial statements:

•  Investment in subsidiary undertakings are accounted for at cost.

•  Dividend income from investments is recognised when the 

shareholders’ rights to receive payment have been established 
(provided that it is probable that the economic benefits will flow to 
the company and the amount of revenue can be measured reliably).

2. Critical accounting judgements and key 
sources of estimation uncertainty
In the application of the company’s accounting policies, which are 
described in Note 1, the directors are required to make judgements, 
estimates and assumptions about the carrying amounts of assets  
and liabilities that are not readily apparent from other sources.  
The estimates and associated assumptions are based on historical 
experience and other factors that are considered to be relevant.  
Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an 
ongoing basis. Revisions to accounting estimates are recognised in  
the period in which the estimate is revised if the revision affects only 
that period, or in the period of the revision and future periods if the 
revision affects both current and future periods. There are no critical 
accounting judgments or key sources of estimation uncertainty  
that would have a significant effect on the amount recognised in  
the company financial statements.

3. Employee expenses
The average monthly number of employees during the year was six (March 2022: eight).

Salaries

Bonuses

Others

4. Investment in subsidiary undertakings

Cost

Opening balance

Additions 

Carrying cost at 31 March

Bharti Airtel International (Netherlands) B.V.

Airtel International LLP

Airtel Africa services (UK) Limited

Airtel Africa Telesonic Holdings Limited

For details of subsidiary undertakings, refer to Note 34 of consolidated financial statements.

238 Airtel Africa plc Annual Report and Accounts 2023

For the year ended

31 March 2023

31 March 2022

 1,074

438

135

1,647

1,658

276

156

2,090

 As of 

31 March 2023

31 March 2022

 3,533,231 

 3,533,231 

 –  

 0 

 3,533,231 

 3,533,231 

 3,532,758 

 3,532,758 

 473 

 0 

 0 

 473 

 0 

 0

5. Loan receivables

Opening balance

Additions 

Repayment

Balance at 31 March
Bharti Airtel International (Netherlands) B.V.1

Airtel Africa services (UK) Limited2

Airtel Africa Telesonic Holdings Limited3

 As of 

31 March 2023

31 March 2022

 412,689 

 14,129 

 420,870 

 1,426,384 

 (522,695)

 (1,027,824)

 310,864 

 239,905 

 70,706 

 253 

 412,689 

 386,600 

 26,089 

 – 

1   The loan is unsecured, bears interest at the rate of three months LIBOR+ 2.25% per annum with a maturity date of 25 March 2027. The credit facility is denominated in US$.

2   The loan is unsecured, bears interest at the rate of three months LIBOR+ 2% per annum with a maturity date of 31 December 2026. The credit facility is denominated 

in US$.

3   The loan is unsecured, bears interest at the rate of three months SOFR+ 2% per annum with a maturity date of 31 December 2026. The credit facility is denominated 

in US$.

6. Cash and bank balances 

Cash and cash equivalents

Cash at bank in current accounts

Bank deposits with original maturity of three months or less

Other bank balances

Term deposits with banks with original maturity of more than three months but less than 12 months

7. Trade and other payables  

Legal and professional expenses payable1

Employees bonuses payable

Dividend payable

Administrative and other payable

 As of 

31 March 2023

31 March 2022

 36,159 

 98,000 

 31,028 

 –  

 134,159 

 31,028

As of 

31 March 2023

31 March 2022

 101,000 

101,000

100,000

100,000

 As of 

31 March 2023

31 March 2022

 1,071 

 330 

 46 

 369 

 4,034 

 255 

 24 

 74 

 1,816 

 4,387

1  The auditor’s remuneration for the current year in respect of audit and audit-related services was $42,000 (March 2022: $46,000). 

8. Share capital
Refer to Note 26 of consolidated financial statements.

9. Related-party disclosure 
Refer to Note 31 of consolidated financial statements.

10. Guarantees
Guarantees outstanding as at 31 March 2023 and 31 March 2022 amounting to $163m and $160m, respectively, have been issued for external 
loans taken by the Group’s subsidiaries.

11. Events after the balance sheet date
There are no subsequent events other than disclosed in Note 35 to the consolidated financial statements.

Airtel Africa plc Annual Report and Accounts 2023

239

FINANCIAL STATEMENTS

Alternative performance measures (APMs)

Introduction
In the reporting of financial information, the directors have adopted various APMs. These measures are not defined by International Financial 
Reporting Standards (IFRS) and therefore may not be directly comparable with other companies APMs, including those in the Group’s industry. 

APMs should be considered in addition to, and are not intended to be a substitute for, or superior to, IFRS measurements.

Purpose
The directors believe that these APMs assist in providing additional useful information on the underlying trends, performance and position of  
the Group.

APMs are also used to enhance the comparability of information between reporting periods and geographical units (such as like-for-like sales),  
by adjusting for non-recurring or uncontrollable factors which affect IFRS measures, to aid users in understanding the Group’s performance. 
Consequently, APMs are used by the directors and management for performance analysis, planning, reporting and incentive-setting purposes.

The directors believe the following metrics to be the APMs used by the Group to help evaluate growth trends, establish budgets and assess 
operational performance and efficiencies. These measures provide an enhanced understanding of the Group’s results and related trends, 
therefore increasing transparency and clarity into the core results of the business. 

Definition and purpose

The Group defines underlying EBITDA as operating profit/
(loss) for the period before depreciation and amortisation 
and adjusted for exceptional items. 

The Group defines underlying EBITDA margin as underlying 
EBITDA divided by revenue.

Underlying EBITDA and margin are measures used by the 
directors to assess the trading performance of the business 
and are therefore the measure of segment profit that the 
Group presents under IFRS. Underlying EBITDA and margin 
are also presented on a consolidated basis because the 
directors believe it is important to consider profitability  
on a basis consistent with that of the Group’s operating 
segments. When presented on a consolidated basis, 
underlying EBITDA and margin are APMs. 

Depreciation and amortisation is a non-cash item which 
fluctuates depending on the timing of capital investment and 
useful economic life. Directors believe that a measure which 
removes this volatility improves comparability of the Group’s 
results period on period and hence is adjusted to arrive at 
underlying EBITDA and margin.

Exceptional items are additional specific items that because 
of their size, nature or incidence in the results, are considered 
to hinder comparison of the Group’s performance on a 
period-to-period basis and could distort the understanding  
of our performance for the period and the comparability 
between periods and hence are adjusted to arrive at 
underlying EBITDA and margin.

The Group defines underlying profit/(loss) before tax as 
profit/(loss) before tax adjusted for exceptional items. 

The directors view underlying profit/(loss) before tax to be  
a meaningful measure to analyse the Group’s profitability.

Exceptional items are additional specific items that because 
of their size, nature or incidence in the results, are considered 
to hinder comparison of the Group’s performance on a 
period-to-period basis and could distort the understanding  
of our performance for the period and the comparability 
between periods and hence are adjusted to arrive at 
underlying profit/(loss) before tax.

The following metrics are useful in evaluating the Group’s operating performance:

APM

Underlying 
EBITDA and 
margin

Closest equivalent 
IFRS measure

Adjustments to reconcile  
to IFRS measure

Operating profit 

•  Depreciation and 
amortisation 

•  Exceptional items

Table  
reference1

Table A

Underlying 
profit/(loss) 
before tax

Profit/(loss) 
before tax

•  Exceptional items

Table B

240 Airtel Africa plc Annual Report and Accounts 2023

APM

Effective tax 
rate

Closest equivalent 
IFRS measure

Adjustments to reconcile  
to IFRS measure

Reported tax rate •  Exceptional items

Table  
reference1

Table C

•  Foreign exchange rate 

movements

•  One-off tax impact of 

prior period, tax litigation 
settlement and impact 
of tax on permanent 
differences

Underlying 
profit/(loss) 
after tax

Profit/(loss) for 
the period

•  Exceptional items

Table D

EPS

•  Exceptional items

Table E

Earnings per 
share before 
exceptional 
items

Operating free 
cash flow

Cash generated 
from operating 
activities

•  Income tax paid

Table F

•  Changes in working 

capital

•  Other non-cash items

•  Non-operating income

•  Exceptional items 

•  Capital expenditures

Definition and purpose

The Group defines effective tax rate as reported tax rate 
(reported tax charge divided by reported profit before tax) 
adjusted for exceptional items, foreign exchange rate 
movements and one-off tax items of prior period adjustment, 
tax settlements and impact of permanent differences on tax. 

This provides an indication of the current on-going tax rate 
across the Group. 

Exceptional tax items or any tax arising on exceptional  
items are additional specific items that because of their size, 
nature or incidence in the results, are considered to hinder 
comparison of the Group’s performance on a period-to-
period basis and could distort the understanding of our 
performance for the period and the comparability between 
periods and hence are adjusted to arrive at effective tax rate.

Foreign exchange rate movements are specific items that 
are non-tax deductible in a few of the entities which are loss 
making and/or where DTA is not yet triggered and hence are 
considered to hinder comparison of the Group’s effective tax 
rate on a period-to-period basis and therefore excluded to 
arrive at effective tax rate.

One-off tax impact on account of prior period adjustment, 
any tax litigation settlement and tax impact on permanent 
differences are additional specific items that because of their 
size and frequency in the results, are considered to hinder 
comparison of the Group’s effective tax rate on a period-to-
period basis.

The Group defines underlying profit/(loss) after tax as profit/
(loss) for the period adjusted for exceptional items.

The directors view underlying profit/(loss) after tax to be a 
meaningful measure to analyse the Group’s profitability.

Exceptional items are additional specific items that because 
of their size, nature or incidence in the results, are considered 
to hinder comparison of the Group’s performance on a 
period-to-period basis and could distort the understanding  
of our performance for the period and the comparability 
between periods and hence are adjusted to arrive at 
underlying profit/(loss) after tax.

The Group defines earnings per share before exceptional 
items as profit/(loss) for the period before exceptional items 
attributable to owners of the company divided by the 
weighted average number of ordinary shares in issue  
during the financial period.

This measure reflects the earnings per share before 
exceptional items for each share unit of the company.

Exceptional items are additional specific items that because 
of their size, nature or incidence in the results, are considered 
to hinder comparison of the Group’s performance on a 
period-to-period basis and could distort the understanding  
of our performance for the period and the comparability 
between periods and hence are adjusted to arrive at 
earnings for the purpose of earnings per share before 
exceptional items.

The Group defines operating free cash flow as net cash 
generated from operating activities before income tax paid, 
changes in working capital, other non-cash items, non-
operating income, exceptional items, and after capital 
expenditures. The Group views operating free cash flow  
as a key liquidity measure, as it indicates the cash available  
to pay dividends, repay debt or make further investments  
in the Group. 

Airtel Africa plc Annual Report and Accounts 2023

241

FINANCIAL STATEMENTS

Alternative performance measures (APMs) continued

APM

Net debt and 
leverage ratio

Return on 
capital 
employed

Closest equivalent 
IFRS measure

Adjustments to reconcile  
to IFRS measure

Borrowings

•  Lease liabilities 

Table  
reference1

Table G

•  Cash and cash 
equivalent 

•  Term deposits with 

banks

•  Deposits given against 

borrowings/non-
derivative financial 
instruments

•  Fair value hedges

Definition and purpose

The Group defines net debt as borrowings, including lease 
liabilities less cash and cash equivalents, term deposits with 
banks, deposits given against borrowings/non-derivative 
financial instruments, processing costs related to borrowings 
and fair value hedge adjustments. 

The Group defines leverage ratio as net debt divided by 
underlying EBITDA for the preceding 12 months. 

The directors view net debt and the leverage ratio to be 
meaningful measures to monitor the Group’s ability to cover 
its debt through its earnings.  

No direct 
equivalent

•  Exceptional items to 

Table H

arrive at underlying EBIT

The Group defines return on capital employed (‘ROCE’) as 
underlying EBIT divided by average capital employed.

The directors view ROCE as a financial ratio that measures 
the Group’s profitability and the efficiency with which its 
capital is being utilised.

The Group defines underlying EBIT as operating profit/(loss) 
for the period adjusted for exceptional items.

Exceptional items are additional specific items that because 
of their size, nature or incidence in the results, are considered 
to hinder comparison of the Group’s performance on a 
period-to-period basis and could distort the understanding  
of our performance for the period and the comparability 
between periods and hence are adjusted to arrive at 
underlying EBIT.

Capital employed is defined as sum of equity attributable to 
owners of the company (grossed up for put option provided 
to minority shareholders to provide them liquidity as part of 
the sale agreements executed with them during year ended 
31 March 2022), non-controlling interests and net debt. 
Average capital employed is average of capital employed  
at the closing and beginning of the relevant period.

For quarterly computations, ROCE is calculated by dividing 
underlying EBIT for the preceding 12 months by the average 
capital employed (being the average of the capital employed 
averages for the preceding four quarters).

1  Refer to ‘Reconciliation between GAAP and Alternative Performance Measures’ for respective table. 

Some of the Group’s IFRS measures and APMs are translated at constant currency exchange rates to measure the organic performance of the 
Group. In determining the percentage change in constant currency terms, both current and previous financial reporting period’s results have 
been converted using exchange rates prevailing as on 31 March 2022. Reported currency percentage change is derived on the basis of the 
average actual periodic exchange rates for that financial period. Variances between constant currency and reported currency percentages are 
due to exchange rate movements between the previous financial reporting period and the current period. The constant currency numbers only 
reflect the retranslation of reported numbers into exchange rates as at 31 March 2022 and are not intended to represent the wider impact that 
currency changes has on the business.

Changes to APMs
•  Underlying revenue: the underlying revenue has not been defined as an APM due to the absence of any exceptional items during the period.

•  Return on capital employed (ROCE): the Group has revised the computation of ROCE by grossing up the ‘equity attributable to owners of the 
company’ for put option provided to minority shareholders based on the fact that this liability was created through reserves and the Group 
believes that it should not impact the computation of return on capital employed. The previous period ROCE has also been restated for  
this change.

242 Airtel Africa plc Annual Report and Accounts 2023

Reconciliation between GAAP and Alternative Performance Measures

Table A: Underlying EBITDA and margin

Description

Operating profit

Add:

Depreciation and amortisation

Exceptional items

Underlying EBITDA 

Revenue 

Underlying EBITDA margin (%) 

Table B: Underlying profit/(loss) before tax

Description

Profit/(loss) before tax

Exceptional items (net)

Underlying profit/(loss) before tax

Table C: Effective tax rate 

Description

Reported effective tax rate 

Adjusted for:

Exceptional items (provided below)

Foreign exchange rate movement for loss making  
entities and/or non-DTA operating companies and  
holding companies

One-off adjustment and tax on permanent differences

Effective tax rate

Exceptional items 

1. Deferred tax asset recognition

2. Gain on sale of tower assets

3. Bonds prepayment cost

4. Provision for settlement of contractual dispute

5. Spectrum fee agreement cost

Total

Unit of measure

March 2023

March 2022

Year ended

$m

$m

$m

$m

$m

%

1,757

1,535

818

– 

2,575

5,255

49.0%

744

32

2,311

4,714

49.0%

Unit of measure

March 2023

March 2022

Year ended

$m

$m

$m

1,034

– 

1,034

1,224

(60)

1,164

Year ended

March 2023

March 2022

Unit of 
measure

Profit 
before 
taxation

Income tax 
expense

Tax rate  
%

Profit before 
taxation

Income tax 
expense

Tax rate  
%

$m

1,034

284

27.4%

1,224 

469 

38.3%

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

–

161

(60)

2

106

4

–

(1)

50 

(12)

– 

(2)

1,144

444

38.8%

1,202 

469 

39.0%

–

–

–

–

–

–

161

–

–

–

–

161

–

(111)

19

12

20

(60)

–

 0

 –

2

 –

2

Table D: Underlying profit/(loss) after tax

Description

Profit/(loss) after tax

Exceptional items

Underlying profit/(loss) after tax

Unit of measure

March 2023

March 2022

Year ended

$m

$m

$m

750

(161)

589

755

(62)

693

Airtel Africa plc Annual Report and Accounts 2023

243

 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Reconciliation between GAAP and Alternative Performance Measures continued

Table E: Earnings per share before exceptional items

Description

Profit for the period attributable to owners of the company

Operating and non-operating exceptional items

Tax exceptional items

Non-controlling interest exceptional items

Profit for the period attributable to owners of the company – before exceptional items

Weighted average number of ordinary shares in issue during the financial period

Earnings per share before exceptional items

Table F: Operating free cash flow 

Description

Net cash generated from operating activities 

Add: income tax paid 

Net cash generation from operation before tax

Less: changes in working capital

Increase in trade receivables

Increase/(decrease) in inventories

Increase in trade payables

Increase in mobile money wallet balance 

Decrease/(increase) in provisions

Increase in deferred revenue

Increase in other financial and non-financial liabilities 

Increase in other financial and non-financial assets

Operating cash flow before changes in working capital 

Other non-cash adjustments

Operating exceptional items 

Underlying EBITDA 

Less: capital expenditure

Operating free cash flow 

Table G: Net debt and leverage 

Description

Long term borrowing, net of current portion

Short-term borrowings and current portion of long-term borrowing

Add: processing costs related to borrowings

Add/(less): fair value hedge adjustment

Less: cash and cash equivalents

Less: term deposits with banks

Less: deposits given against borrowings/non-derivative financial instruments

Add: lease liabilities

Net debt  

Underlying EBITDA

Leverage 

Unit of measure

March 2023

March 2022

Year ended

$m

$m

$m

$m

$m

Million

Cents

663

– 

(161)

10

512

3,752

13.6

631

(60)

(2)

33

602

3,754

16.0

Unit of measure

March 2023

March 2022

Year ended

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

2,208

397

2,605

45

13

(9)

(120)

32

(37)

(92)

140

2,577

(2)

–

2,575

(748)

1,827

2,011

293

2,304

18

(4)

(34)

(64)

(14)

(27)

(50)

144

2,273

6

32

2,311

(656)

1,655

Unit of measure

March 2023

March 2022

As at

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

times

1,233

945

7

(5)

(586)

(117)

–

2,047

3,524

2,575

1.4x

1,486

786

5

(16)

(638)

(220)

(122)

1,660

2,941

2,311

1.3x

244 Airtel Africa plc Annual Report and Accounts 2023

Table H: Return on capital employed

Description

Operating profit 

Add:

Operating exceptional items

Underlying EBIT 

Equity attributable to owners of the company

Add: put option given to minority shareholders1

Gross equity attributable to owners of the company1

Non-controlling interests (NCI)

Net debt (refer Table G)

Capital employed
Average capital employed2

Return on capital employed

Unit of measure

March 2023

March 2022

Year ended

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

 %

1,757

1,535

–

1,757

3,635

569

4,204

173

3,524

7,901

7,536

32

1,567

3,502

579

4,081

147

2,941

7,169

7,026

23.3%

22.3%

1  Refer changes to APMs in Alternative performance measure (APMs) section.  

2  Average capital employed is calculated as average of capital employed at closing and opening of relevant period. Capital employed at the beginning of year ended  

31 March 2023 and 2022 is $ 7,169m and $ 6,883m respectively. 

Airtel Africa plc Annual Report and Accounts 2023

245

 
 
FINANCIAL STATEMENTS

Forward-looking statements

This document contains certain forward-looking 
statements regarding our intentions, beliefs or current 
expectations concerning, amongst other things, our 
results of operations, financial condition, liquidity, 
prospects, growth, strategies and the economic and 
business circumstances occurring from time to time in 
the countries and markets in which the Group operates. 

Past performance is no guide to future performance and persons 
needing advice should consult an independent financial adviser.  
The forward-looking statements contained in this document reflect 
the knowledge and information available to Airtel Africa at the date  
of preparation of this document and Airtel Africa undertakes no 
obligation to update or revise these forward-looking statements, 
whether as a result of new information, future events or otherwise. 
Readers are cautioned not to place undue reliance on such forward-
looking statements.

No statement in this communication is intended to be, nor should be 
construed as, a profit forecast or a profit estimate and no statement  
in this communication should be interpreted to mean that earnings  
per share of Airtel Africa plc for the current or any future financial 
periods would necessarily match, exceed or be lower than the 
historical published earnings per share of Airtel Africa plc.

Financial data included in this document are presented in US dollars 
rounded to the nearest million. Therefore, discrepancies in the tables 
between totals and the sums of the amounts listed may occur due to 
such rounding. The percentages included in the tables throughout the 
document are based on numbers calculated to the nearest $1,000 
and therefore minor rounding differences may result in the tables. 
Growth metrics are provided on a constant currency basis unless 
otherwise stated. The Group has presented certain financial 
information on a constant currency basis. This is calculated by 
translating the results for the current financial year and prior financial 
year at a fixed ‘constant currency’ exchange rate, which is done to 
measure the organic performance of the Group. Growth rates for 
business and product segments are provided in constant currency 
as this better represents the underlying performance of the business.

These statements are often, but not always, made through the use of 
words or phrases such as ‘believe,’ ‘anticipate,’ ‘could,’ ‘may,’ ‘would,’ 
‘should,’ ‘intend,’ ‘plan,’ ‘potential,’ ‘predict,’ ‘will,’ ‘expect,’ ‘estimate,’ 
‘project,’ ‘positioned,’ ‘strategy,’ ‘outlook’, ‘target’ and similar 
expressions.

It is believed that the expectations reflected in this document are 
reasonable, but they may be affected by a wide range of variables  
that could cause actual results to differ materially from those  
currently anticipated. 

All such forward-looking statements involve estimates and 
assumptions that are subject to risks, uncertainties and other factors 
that could cause actual future financial condition, performance and 
results to differ materially from the plans, goals, expectations and 
results expressed in the forward-looking statements and other 
financial and/or statistical data within this communication.

Among the key factors that could cause actual results to differ 
materially from those projected in the forward-looking statements are 
uncertainties related to the following: the impact of competition from 
illicit trade; the impact of adverse domestic or international legislation 
and regulation; changes in domestic or international tax laws and  
rates; adverse litigation and dispute outcomes and the effect of such 
outcomes on Airtel Africa’s financial condition; changes or differences 
in domestic or international economic or political conditions; the  
ability to obtain price increases and the impact of price increases on 
consumer affordability thresholds; adverse decisions by domestic or 
international regulatory bodies; the impact of market size reduction 
and consumer down-trading; translational and transactional foreign 
exchange rate exposure; the impact of serious injury, illness or death 
in the workplace; the ability to maintain credit ratings; the ability to 
develop, produce or market new alternative products and to do so 
profitably; the ability to effectively implement strategic initiatives and 
actions taken to increase sales growth; the ability to enhance cash 
generation and pay dividends and changes in the market position, 
businesses, financial condition, results of operations or prospects 
of Airtel Africa.

246 Airtel Africa plc Annual Report and Accounts 2023

Glossary

Technical and industry terms
Company-related
4G data customer

Airtel Money

Airtel Money ARPU  
(mobile money ARPU)

Airtel Money customer base 
(mobile money customer base)
Airtel money customer  
penetration (mobile money 
customer penetration)
Airtel Money transaction value 
(mobile money transaction value)
Airtel money transaction value 
per customer per month (mobile 
money transaction value per 
customer per month)
ARPU

Average customers

Broadband base stations
Bundle penetration

Capital expenditure

Constant currency

Customer

Customer base

Data ARPU

Data customer base

Data customer penetration

Data usage per customer

Digitalisation

Diluted earnings per share 

A customer having a 4G handset and who has used at least 1 MB of data on the Group network using any 
of GPRS, 3G and 4G in the last 30 days.
Airtel Money is the brand name for Airtel Africa’s mobile money products and services. The term is used 
interchangeably with ‘mobile money’ when referring to our mobile money business, finance, operations 
and activities.
Mobile money average revenue per user. This is derived by dividing total mobile money revenue during 
the relevant period by the average number of active mobile money customers and dividing the result by 
the number of months in the relevant period.
Total number of active subscribers who have enacted any mobile money usage event in the last 30 days.

The proportion of total Airtel Africa active mobile customers who use mobile money services. This is 
calculated by dividing the mobile money customer base by the Group’s total customer base.

The sum of all financial transactions performed on Airtel Africa’s mobile money platform for the  
relevant period.
Calculated by dividing the total mobile money transaction value on the Group’s mobile money platform 
during the relevant period by the average number of active mobile money customers and dividing the 
result by the number of months in the relevant period.

Average revenue per user per month. This is derived by dividing total revenue during the relevant period 
by the average number of customers during the period and dividing the result by the number of months  
in the relevant period.
The average number of active customers for a period. This is derived from the monthly averages during 
the relevant period. Monthly averages are calculated using the number of active customers at the 
beginning and the end of each month.
Base stations that carry either 3G and/or 4G capability across all technologies and spectrum bands.
The proportion of revenue contributed by bundled products as a percentage of the total revenue 
generated by the service.
An alternative performance measure (non-GAAP). This is defined as investment in gross fixed assets 
(both tangible and intangible but excluding spectrum and licences) plus capital work in progress (CWIP), 
excluding provisions on CWIP for the period.
The Group has presented certain financial information that is calculated by translating the results for the 
current financial year and prior financial years at a fixed ‘constant currency’ exchange rate, which is used to 
measure the organic performance of the Group. Growth rates for business and product segments are in 
constant currency as it better represents the underlying performance of the business. Constant currency 
growth rates for prior years are calculated using closing exchange rate as at the end of the prior year.
Defined as a unique active subscriber with a unique mobile telephone number who has used any of 
Airtel’s services in the last 30 days.
The total number of active subscribers that have used any of our services (voice calls, SMS, data usage or 
mobile money transactions in the last 30 days.
Data ARPU is derived by dividing total data revenue during the relevant period by the average number of 
data customers and dividing the result by the number of months in the relevant period.
The total number of subscribers who have consumed at least 1 MB of data on the Group network using 
any of GPRS, 3G or 4G in the last 30 days.
The proportion of customers using data services. Calculated by dividing the data customer base by the 
total customer base.
This is calculated by dividing the total MBs consumed on the Group’s network during the relevant period 
by the average data customer base over the same period and dividing the result by the number of 
months in the relevant period.
We use the term digitalisation in its broadest sense to encompass both digitisation actions and processes 
that convert analogue information into a digital form and thereby bring customers into the digital 
environment, and the broader digitalisation processes of controlling, connecting and planning processes 
digitally; the processes that affect digital transformation of our business, and of industry, economics  
and society as a whole through bringing about new business models, socio-economic structures and 
organisational patterns.
Diluted EPS is calculated by adjusting the profit for the year attributable to the shareholders and the 
weighted average number of shares considered for deriving basic EPS, for the effects of all the shares that 
could have been issued upon conversion of all dilutive potential shares. The dilutive potential shares are 
adjusted for the proceeds receivable had the shares actually been issued at fair value. Further, the dilutive 
potential shares are deemed converted as at beginning of the period, unless issued at a later date during 
the period.

Airtel Africa plc Annual Report and Accounts 2023

247

FINANCIAL STATEMENTS

Glossary continued

Company-related
Earnings per share (EPS)

Environment, Social and 
Governance (ESG) 
Foreign exchange rate movements 
for non-DTA operating companies 
and holding companies
GSMA

Information and communication 
technologies (ICT)

IRU
Lease liability
Leverage

Mini-AMB
Minutes of usage

Mobile services

Mobile transaction rates (MTR)

Net debt 

Net debt to underlying EBITDA 

Net revenue

Network towers or ‘sites’

Operating company (OpCo)

Operating free cash flow 

Operating leverage

Operating profit

Other revenue

Reported currency

Smartphone

Smartphone penetration
Total MBs on network 

Underlying EBIT

EPS is calculated by dividing the profit for the period attributable to the owners of the company by the 
weighted average number of ordinary shares outstanding during the period.
ESG is a framework designed to be embedded into an organisation’s strategy that considers the needs 
and ways in which to generate value for all organisational stakeholders.
Foreign exchange rate movements are specific items that are non-tax deductible in a few of our operating 
entities; hence these hinder a like-for-like comparison of the Group’s effective tax rate on a period-to-
period basis and are therefore excluded when calculating the effective tax rate.
A global organisation representing mobile operators and organisations across the mobile ecosystem and 
adjacent industries.
ICT refers to all communication technologies, including the internet, wireless networks, cell phones, 
computers, software, middleware, video-conferencing, social networking, and other media applications 
and services.
Indefeasible Right of Use – a contractual agreement for a portion of the capacity/fiber of any fibre route.
Lease liability represents the present value of future lease payment obligations.
An alternative performance measure (non-GAAP). Leverage (or leverage ratio) is calculated by dividing 
net debt at the end of the relevant period by the underlying EBITDA for the preceding 12 months.
A compact outlet that offers the services of an Airtel Money Branch, currently being trialled in Zambia.
Minutes of usage refer to the duration in minutes for which customers use the Group’s network for 
making and receiving voice calls. It is typically expressed over a period of one month. It includes all 
incoming and outgoing call minutes, including roaming calls.
Mobile services are our core telecom services, mainly voice and data services, but also including revenue 
from tower operation services provided by the Group and excluding mobile money services.
Mobile transaction rates are the charges paid to the telecom operator on whose network a call is 
terminated.
An alternative performance measure (non-GAAP). The Group defines net debt as borrowings, including 
lease liabilities less cash and cash equivalents, term deposits with banks, processing costs related to 
borrowings and fair value hedge adjustments.
An alternative performance measure (non-GAAP). Calculated by dividing net debt as at the end of the 
relevant period by underlying EBITDA for the last 12 months (LTM), from the end of the relevant period. 
This is also referred to as the leverage ratio.
An alternative performance measure (non-GAAP). Defined as total revenue adjusted for MTR (mobile 
transaction rates), cost of goods sold and mobile money commissions.
Physical network infrastructure comprising a base transmission system (BTS) which holds the radio 
transceivers (TRXs) that define a cell and coordinates the radio link protocols with the mobile device. 
It includes all ground-based, roof top and in-building solutions.
Operating company (or OpCo) is a defined corporate business unit, providing telecoms services and 
mobile money services in the Group’s footprint.
An alternative performance measure (non-GAAP). Calculated by subtracting capital expenditure from 
underlying EBITDA.
An alternative performance measure (non-GAAP). Operating leverage is a measure of the operating 
efficiency of the business. It is calculated by dividing operating expenditure (excluding regulatory charges) 
by total revenue.
Operating profit is a GAAP measure of profitability. Calculated as revenue less operating expenditure 
(including depreciation and amortisation, and operating exceptional items).
Other revenue includes revenues from messaging, value added services (VAS), enterprise, site sharing 
and handset sale revenue.
Our reported currency is US dollars. Accordingly, actual periodic exchange rates are used to translate the 
local currency financial statements of OpCos into US dollars. Under reported currency the assets and 
liabilities are translated into US dollars at the exchange rates prevailing at the reporting date whereas  
the statements of profit and loss are translated into US dollars at monthly average exchange rates.
A smartphone is defined as a mobile phone with an interactive touch screen that allows the user to 
access the internet and additional data applications, providing additional functionality to that of a basic 
‘feature’ phone which is used only for making voice calls and sending and receiving text messages.
Calculated by dividing the number of smartphone devices in use by the total number of customers.
Total MBs of data consumed (uploaded and downloaded) by customers on the Group network using  
any of GPRS, 3G and 4G during the relevant period.
An alternative performance measure (non-GAAP). Defined as operating profit before exceptional items.

248 Airtel Africa plc Annual Report and Accounts 2023

Company-related
Underlying EBITDA

Underlying EBITDA margin

Unique subscriber penetration

Unstructured Supplementary 
Service Data

Voice minutes of usage per 
customer per month

Weighted average number 
of shares

An alternative performance measure (non-GAAP). Defined as operating profit before depreciation, 
amortisation, CSR cost and exceptional items.
An alternative performance measure (non-GAAP). Calculated by dividing underlying EBITDA for the 
relevant period by underlying revenue for the relevant period.
The number of individual mobile subscribers as a proportion of the total population. This metric adjusts for 
the use of multiple SIM cards by customers, to identify the degree of uptake of mobile services by individuals.
Unstructured Supplementary Service Data (USSD), also known as ‘quick codes’ or ‘feature codes’, is a 
communications protocol for GSM mobile operators, similar to SMS messaging. It has a variety of uses 
such as WAP browsing, prepaid callback services, mobile-money services, location-based content 
services, menu-based information services, and for configuring phones on the network.
Calculated by dividing the total number of voice minutes of usage on the Group’s network during the 
relevant period by the average number of customers and dividing the result by the number of months 
in the relevant period.
The weighted average number of shares is calculated by multiplying the number of outstanding shares by 
the portion of the reporting period those shares covered, doing this for each portion, and then summing 
the total.

Airtel Africa plc Annual Report and Accounts 2023

249

FINANCIAL STATEMENTS

Glossary continued

Abbreviations

2G
3G
4G
AAML
ARPU
bps
bn
CAGR
Capex
CDP
CRO
CSR
DQI
EBIT
EBITDA
EPS
ERC
FPPP
GAAP
GB
GDP
HoldCo
IAS
ICT
ICT (Hub)
IFRS
IMF
IPO
KPIs
KYC
LTE
LSE
LTM
m
MB
MI
NGO
NGX
OpCo
P2P
PAYG
ppts
QoS
RAN

SIM
Single RAN
SMS
SPOC

TB
TCFD
Telecoms
UoM
USSD
VQI

Second-generation mobile technology
Third-generation mobile technology
Fourth-generation mobile technology
Airtel Africa Mauritius Limited
Average revenue per user
Basis points
Billion
Compound annual growth rate
Capital expenditure
Climate disclosure project
Climate related risks and opportunities
Corporate social responsibility
Data quality index
Earnings before interest and tax
Earnings before interest, tax, depreciation and amortisation
Earnings per share
Executive Risk Committee
Financial position and prospects procedures
Generally accepted accounting principles
Gigabyte
Gross domestic product
Holding company
International accounting standards
Information and communication technologies
Information communication technology (Hub) IFRS
International financial reporting standards
International monetary fund
Initial public offering
Key performance indicators
Know your customer
Long-term evolution (4G technology)
London Stock Exchange
Last 12 months
Million
Megabyte
Minority interest (non-controlling interest)
Non-governmental organisation
Nigerian Exchange Limited
Operating company
Person to person 
Pay-as-you-go
Percentage points 
Quality of service
Radio access network

Subscriber identification module
Single radio access network
Short messaging service
Single point of contact (vendor SPOC: a designated person of the vendor who interacts with Airtel Africa’s 
teams on a regular basis for various requirements)
Terabyte
Taskforce for climate-related financial disclosure
Telecommunications
Unit of measure
Unstructured supplementary service data
Voice quality index

250 Airtel Africa plc Annual Report and Accounts 2023

 
General shareholders’ information

Annual General Meeting (AGM)
4 July 2023
Date

Day

Time

Venue

Tuesday 

11am BST

53/54 Grosvenor Street, London W1K 3HU, United Kingdom

Dividend
Ex-dividend date for final dividend

Record date for final dividend 

AGM

22 June 2023

23 June 2023

4 July 2023

Final dividend payment 

3.27 cents per ordinary share

Financial calendar
Financial year: 1 April to 31 March.

Airtel Africa plc share price
Airtel Africa’s ordinary shares have a premium listing on the London Stock Exchange’s main market for listed securities and are listed under the 
symbol AAF. Current and historical share price information is available on our website: www.airtel.africa.

Shareholders as of 31 March 2022
Number of accounts
Number of ordinary shares held

1-1,000

1,001-5,000

5,001-50,000

50,001-100,000

100,001-500,000

More than 500,000

Totals

31

58

125

43

122

151

530

Shares

14,117

164,994

3,009,561

3,097,974

30,531,705

3,721,333,153

3,758,151,504

% of total issued shares

0.00

0.01

0.08

0.08

0.81

99.02

100%

Warning to shareholders (‘boiler room’ scams) 
In recent years, many companies have become aware that their shareholders have received unsolicited calls or correspondence concerning 
investment matters. These callers typically make claims of highly profitable opportunities in UK investments which turn out to be worthless or 
simply do not exist. These approaches are usually made by unauthorised companies and individuals and are commonly known as ‘boiler room’ 
scams. Airtel Africa plc shareholders are advised to be extremely wary of such approaches and advised to only deal with firms authorised by 
FCA. See the FCA website at fca.org.uk/scamsmart for more detailed information about this or similar activities.

Registrar and transfer agent
All the work related to share registry, both in physical and electronic form, is handled by the company’s registrar and transfer agent at the address 
mentioned in the communication addresses section.

Communication addresses
Contact

For corporate governance and 
other secretarial-related matters

Simon O’Hara 
Group company secretary

Email

Address

investor.relations@africa.airtel.com First Floor, 53/54 Grosvenor Street, 
London, W1K 3HU, United Kingdom 
Tel: +44 207 493 9315

For queries relating to financial 
statements and corporate 
communication matters

Pier Falcione 
Deputy CFO and  
Head of investor relations

investor.relations@africa.airtel.com First Floor, 53/54 Grosvenor Street, 
London, W1K 3HU, United Kingdom 
Tel: +44 207 493 9315

Registrar and transfer agent

Computershare Investor 
Services PLC

webqueries@computershare.co.uk 

The Pavilions, Bridgwater Road,  
Bristol, BS99 6ZY, United Kingdom

Coronation Registrars 
Limited

Website:  
www.coronationregistrars.com

9 Amodu Ojikutu Street, 
Victoria Island, Lagos, Nigeria

Tel: +234 1 271 4566-7

Airtel Africa plc Annual Report and Accounts 2023

251

FINANCIAL STATEMENTS

Auditor’s ESEF Assurance statement

Independent auditor’s reasonable assurance report on the compliance 
of Airtel Africa plc’s European Single Electronic Format (ESEF) 
prepared Annual Financial Report with the European Single Electronic 
Format Regulatory Technical Standard (‘ESEF RTS’) as required by  
the Financial Conduct Authority (FCA) Disclosure Guidance and 
Transparency Rule (DTR) 4.1.14R

To the Members of Airtel Africa plc

Report on compliance with the requirements for iXBRL mark up 
(‘tagging’) of consolidated financial statements included in the 
ESEF-prepared Annual Financial Report

We have undertaken a reasonable assurance engagement on the 
iXBRL mark up of consolidated financial statements for the year ended 
31 March 2023 of Airtel Africa plc (the “company”) included in the 
ESEF-prepared Annual Financial Report prepared by the company.

Opinion 
In our opinion, the consolidated financial statements for the year 
ended 31 March 2023 of the company included in the ESEF-prepared 
Annual Financial Report, are marked up, in all material respects, in 
compliance with the ESEF RTS.

The directors’ responsibility for the ESEF-prepared Annual Financial 
Report prepared in compliance with the ESEF RTS

The directors are responsible for preparing the ESEF-prepared Annual 
Financial Report. This responsibility includes:

•  the selection and application of appropriate iXBRL tags using 

judgement where necessary;

•  ensuring consistency between digitised information and the 

consolidated financial statements presented in human-readable 
format; and

•  the design, implementation and maintenance of internal control 

relevant to the application of the ESEF RTS.

Our independence and quality control
We have complied with the independence and other ethical 
requirements of Financial Reporting Council’s (the ‘FRC’s’) Ethical 
Standard as applied to listed public interest entities, and we have 
fulfilled our other ethical responsibilities in accordance with these 
requirements.

We apply International Standard on Quality Control 1 and, accordingly, 
maintain a comprehensive system of quality control including 
documented policies and procedures regarding compliance with 
ethical requirements, professional standards and applicable legal  
and regulatory requirements.

Our responsibility
Our responsibility is to express an opinion on whether the electronic 
mark up of consolidated financial statements complies in all material 
respects with the ESEF RTS based on the evidence we have obtained. 
We conducted our reasonable assurance engagement in accordance 
with International Standard on Assurance Engagements (UK) 3000, 
Assurance Engagements Other than Audits or Reviews of Historical 
Financial Information (‘ISAE (UK) 3000’) issued by the FRC.

A reasonable assurance engagement in accordance with ISAE (UK) 
3000 involves performing procedures to obtain reasonable assurance 
about the compliance of the mark up of the consolidated financial 
statements with the ESEF RTS. The nature, timing and extent of 
procedures selected depend on the practitioner’s judgement,  
including the assessment of the risks of material departures from the 
requirements set out in the ESEF RTS, whether due to fraud or error. 
Our reasonable assurance engagement consisted primarily of:

•  obtaining an understanding of the ESEF RTS mark up process, 
including internal control over the mark up process relevant to  
the engagement; 

•  reconciling the marked up data with the audited consolidated 
financial statements of the company dated 31 March 2023;

•  evaluating the appropriateness of the company’s mark up of the 

consolidated financial statements using the XBRL mark-up 
language;

•  evaluating the appropriateness of the company’s use of iXBRL 

elements selected from a permitted taxonomy and the creation of 
extension elements where no suitable element in the permitted 
taxonomy has been identified; and

•  evaluating the use of anchoring in relation to the extension 

elements.

In this report we do not express an audit opinion, review conclusion  
or any other assurance conclusion on the consolidated financial 
statements. Our audit opinion relating to the consolidated financial 
statements of the company for the year ended 31 March 2023 is set 
out in our Independent Auditor’s Report dated 10 May 2023.

Use of our report
Our report is made solely to the company’s members, as a body, in 
accordance with ISAE (UK) 3000. Our work has been undertaken so 
that we might state to the company those matters we are required  
to state to them in this report and for no other purpose. To the fullest 
extent permitted by law, we do not accept or assume responsibility to 
anyone other than the company and the company’s members as a 
body for our work, this report, or for the conclusions we have formed.

Daryl Winstone FCA (Senior statutory auditor)
For and on behalf of Deloitte LLP 
Statutory Auditor 
London, United Kingdom

7 June 2023

252 Airtel Africa plc Annual Report and Accounts 2023

Designed and produced by Friend  
www.friendstudio.com

Print Pureprint Group

This report has been printed 
on Amadeus	Silk	which	is	FSC® 
certified	and	made	from	100%	
Elemental Chlorine Free (ECF) 
pulp. The	mill	and	the	printer	
are both	certified	to	ISO	14001	
environmental management 
system. The report was printed  
by a	CarbonNeutral® printer.

Airtel Africa plc

53/54 Grosvenor Street 
London W1K 3HU 
England

A

i

r

t

e

l

A

f

r

i

c

a

p

l

c

A

n

n

u

a

l

R

e

p

o

r

t

a

n

d

A

c

c

o

u

n

t

s

2

0

2

3

airtel.africa