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Akzo Nobel
Annual Report 2017

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FY2017 Annual Report · Akzo Nobel
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AkzoNobel Report 201717ReportAkzoNobel in 2017 at a glanceCreating two focused, high performing  businesses:• Separation of Specialty Chemicals on track for April 2018; Specialty Chemicals business now reported as discontinued operations• Revenue, including discontinued operations, up 3% (up 4% excluding currency impact) at €14,575 million• EBIT, including discontinued operations, up 2% to a record €1,525 million• Operating income, including discontinued operations, at €1,396 million includes identified items of €129 million, mainly related to the transformation of AkzoNobel, including the separation of Specialty Chemicals• 2020 financial guidance* reconfirmed: Paints and Coatings 15% ROS, ROI >25%; Specialty Chemicals 16% ROS, ROI >20%Discontinued operations and held for saleAs from December 22, 2017, the Specialty Chemicals business is classified as held for sale and discontinued operations, therefore the consolidated statement of income for 2017, and for 2016, have been represented to show the results of the Specialty Chemicals business as discontinued.The Specialty Chemicals business consists of the Specialty Chemicals Business Area and certain other assets and liabilities and income and expenses, which are directly attributed to the Specialty Chemicals business from the Other activities.* Excluding unallocated corporate center costs and invested capital; assumes no significant market disruption.• Net income attributable to shareholders at €832 million (2016: €970 million)• Total dividend proposed for 2017 up 52% to €2.50 per share (2016: €1.65)• Special cash dividend of €4.00 per share paid in December 2017 as advance proceeds related to the separation of Specialty Chemicals• Net cash inflow from operating activities at €969 million (2016: €1,291 million)In the rest of this Report 2017, all financialnumbers refer to Paints and Coatings (unless otherwise stated).4,9639,6124,7639,4347923452017201614,19714,575620905574928201720161,5021,525Revenue in € millions  Continuing operations  Discontinued operationsEBIT in € millions  Continuing operations  Discontinued operationsROS in %  Continuing operations  Discontinued operations  Total operationsROI in %  Continuing operations  Discontinued operations  Total operations2017201610.512.110.612.59.89.42017201615.115.815.017.114.413.9€9.6 billion revenue€905 million EBIT€1.76 earnings per share 150+ countries35,700 employeesLatin America 9%Other regions 5%North America 12%Mature Europe 33%Emerging Europe 9%Asia Pacific32%Revenue by destinationPaints and Coatings2017 business highlightsOpened new plant in China to strengthen our global position in powder coatings, led by our Interpon brandOpened a new coatings facility in Chonburi, ThailandOpened the world’s most advanced andsustainable paint factory in Ashington, the newcenter of production for Dulux in the UKPartnered with SOS Children’s Villages to fight youth unemployment with the power of paintDouble coatings acquisition of the UK’s Flexcrete Technologies and Disa Technology in FranceChemical Island in Brazil expanded to support growth of Fibria, the world’s leading producer of eucalyptus pulpInvested in a new £13 million innovation hub  in the UKPartnered with The Ocean Cleanup together  with our International brand for the largest  clean-up in historyAll our paints and coatings production in the Netherlands is now powered by green energyHeld investor day in London to launch  our new strategyAnnounced major expansion of organic peroxides capacity in ChinaAgreed to acquire the business of V.Powdertech, the leading Thai manufacturer of powder coatingsQ1Q2Q3Q1Q2Q4Q1Q2Q4Q2Q3Q4Report

2Featured content  Connecting people  and places Setting new standardsThe largest clean-up in historyCEO  statement1412168Our commitment to unlocking value, accelerating growth and contributing to the success of our customers becomes stronger by the day“”ContentsAkzoNobel at a glance Cover flapHow AkzoNobel performed in 2017 4How AkzoNobel created value in 2017 6CEO statement 8Strategic performance 18Business performance 36Leadership 60Governance and compliance 80Financial information 104Sustainability statements 166Index 196Financial calendar 197Glossary 1983The ultimate test of performanceTurning great  ideas into realityInspiring our world with color1805846How AkzoNobel performed in 2017

Financial guidance

15%

>25% 

Return on sales (ROS)1 
Achieve return on sales (EBIT/
revenue) of 15% by 2020

Return on investment (ROI)2 
Achieve return on investment (EBIT/
average invested capital) of more 
than 25% by 2020

2017 progress

9.4% 

13.9%

4

How AkzoNobel performed in 2017  |  AkzoNobel Report 2017

The transformation of AkzoNobel into a focused 
Paints and Coatings company, including 
the separation of Specialty Chemicals, is 
progressing and the associated one-off costs 
are within expectations. Phase one of  
creating a fit-for-purpose Paints and Coatings 
organization (announced in October 2017)  
is on track to achieve €110 million savings in 
2018, contributing directly towards delivering 
the 2020 financial guidance. Various measures 
to mitigate current market challenges,  
including increased selling prices and cost 
discipline, also continue to be implemented.

1  Excluding unallocated corporate center costs; assumes no 
significant market disruption.
2  Excluding unallocated corporate center costs and invested capital; 
assumes no significant market disruption.

  
 
Sustainability targets (including discontinued operations)

20%

25-30% 

REI

Eco-premium solutions 
Maintain revenue from 
downstream eco-premium 
solutions of 20% of revenue  
by 2020

Carbon emissions 
Reduce our carbon emissions 
across the value chain  
by 25-30% per ton by 2020  
(2012 base)

Resource Efficiency Index 
Monitor gross margin divided by 
carbon emissions across the  
value chain, as an indicator for 
resource efficiency

2017 progress

20%

7%

106

AkzoNobel Report 2017  |  How AkzoNobel performed in 2017

5

  
 
How AkzoNobel created value in 2017

By bringing more value to our customers, 
investors, employees and society in general, 
we can better position ourselves for growth 
and achieve our strategic ambitions.

We are actively working to reduce our 
carbon footprint across the value chain  
– to improve our resource productivity and 
reduce our environmental footprint. 

We are also creating social value by helping  
our employees to develop their skills and 
being active in the communities where we 
operate. And by continuing to innovate in 
order to supply more sustainable products 
and solutions for our customers, we create 
economic, environmental and social value.

All these initiatives contribute to our financial 
performance and enable us to deliver more 
economic value for our investors.

Economic* value: Input

Organization

€6.3 billion 

group equity

€3.3 billion 

borrowings

€270 million 

research and development expenses

€9.6 billion 

revenue

€905 million

EBIT

€250 million 

capital expenditures

€6,045 million 

invested capital at year-end

We invested in 2017 to keep our  
facilities in good shape and expand our 
manufacturing capability.

9.7 million tons

upstream CO2(e) emissions 

Environmental value: Input

45%

renewable energy

98,000 TJ 

energy use 

11% 

renewable raw materials as %  
of organic materials

€0.6 billion

energy spend 

Social value: Input

Organization

45,400

employees at year-end 2017 

0.2

total reportable rate of injuries  
(per 200,000 hours)

*  All economic data (excluding income tax paid, dividend  

paid and revenue from eco-premium solutions) relates to  
Paints and Coatings. All environmental and social data  
relates to the combined Paints and Coatings and Specialty 
Chemicals organization.

22,900

number of volunteers for Community 
Program projects (cumulative since 2005)

6

How AkzoNobel created value in 2017  |  AkzoNobel Report 2017

 
 
Revenue breakdown by Business Area in %

A

B

A Decorative Paints 

B Performance Coatings 

40

60

Outcomes

€338 million
income tax paid 

€1,187 million

dividend paid

 9.4% ROS
13.9% ROI

20% 

of revenue from eco-premium solutions with 
customer benefits, due to RD&I investments

Organization

Outcomes

11.5 million 

 tons

downstream CO2(e) emissions

24.6 million 

 tons

CO2(e) emissions cradle-to-grave

3.4 million tons

CO2(e) emissions own operations

137 kilotons 

total waste own operations

31% 

reduction in operational eco-efficiency 
footprint (since 2009)

19% 

female executives

5% 

high potential turnover

Outcomes

€2,853 million 

employee benefits

improvement CO2(e) per ton of sales from 

 7% 
2012 cradle-to-grave carbon footprint 
106 REI  

in Resource Efficiency Index

2,636 

Community Program projects  
(cumulative since 2005)

AkzoNobel Report 2017  |  How AkzoNobel created value in 2017

7

 
 
 
 
8CEO statementCEO statement  |  AkzoNobel Report 2017 CFO Maëlys Castella took a leave of absence, also for health reasons. She has been an integral part of establishing a solid financial foundation. We look forward to welcoming her back in a senior management role once she returns.The improvements Ton and Maëlys brought about were crucial and helped pave the way for the new AkzoNobel. Thanks to their vision, leadership and expertise, we established a solid structure and put key processes in place which have enabled the company to move forward and take the next step. Our new strategy – which has powerful performance and precise processes as cornerstones – is therefore a natural progression. It will make us more agile and drive the streamlining of our core capabilities – making and selling paint and striving for the best efficiency and performance in what we do. We gave full details of this new strategic direction when we officially announced our plans to create two focused, high performing companies – Paints and Coatings, and Specialty 2017 was an extraordinary year for AkzoNobel. Our people helped the company deliver volume and revenue growth while going through a time of unprecedented change. And as that period of transformation continues, our commitment to unlocking value, accelerating growth and contributing to the success of our customers – to becoming a world class, global market leader in the paints and coatings industry – becomes stronger by the day.  As we forge ahead to build for the future and maximize the power of our brands, the company is sharpening its focus. We have a new management team in place; have adopted a new structure to create a simpler, faster organization ready to adapt to new industry challenges; have committed to new financial guidance of 15% ROS* by 2020 and remain as dedicated as ever to delivering for our customers. Thanks to the tireless effort of our hard-working colleagues around the world, AkzoNobel is entering an exciting new era.  There were many notable events during 2017, although the milestone development was the decision to separate our Specialty Chemicals business.Another major change saw CEO Ton Büchner step down  for health reasons. Ton’s contribution to the company  was immense. He put in place a strong operational foundation, providing a solid platform for the future. I feel privileged to have worked with him and honored to have succeeded him. “AS WE FORGE AHEAD  TO BUILD FOR THE FUTURE AND MAXIMIZE THE POWER  OF OUR BRANDS, THE COMPANY IS SHARPENING  ITS FOCUS”*  Excluding unallocated corporate center costs; assumes no significant market disruption.Click to  
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Chemicals. We have widespread shareholder support for 
the direction we are taking and our focus now is on ensuring 
a successful separation of Specialty Chemicals. As of 
January 1, 2018, we have been operating as two separate 
companies under the AkzoNobel umbrella, ready for formal 
separation in April. As well as enabling Specialty Chemicals 
to realize its full potential, this will create a leaner, stronger 
Paints and Coatings company to take AkzoNobel forward. 

This is something we have been building up to for some 
time, driven by sustained operational and financial 
performance improvements. The company has solid 
financials and our single focus on the proud craft of making 
the finest paints and coatings will enable us to make a  
step-change in our performance and long-term value 
creation, with a clear commitment to achieving our 2020 
financial guidance. 

During 2017, we received unsolicited proposals from a 
competitor which undervalued AkzoNobel and raised a 
number of other concerns. We carefully and seriously 
considered each of these proposals, but concluded they 
were not in the best long-term interests of the company, 
its shareholders and other stakeholders. We also held 
constructive discussions about a possible merger with 
one of our peers, which ended without agreement. As 
the industry continues to consolidate, we will continue to 
strengthen our business model, with a singular focus on 
further improvement. However, we remain open to exploring 
relevant opportunities, including bolt-on acquisitions, 
illustrated by three acquisitions we made in 2017 – Flexcrete 
Technologies in the UK, Disa Technology in France and the 
business of V.Powdertech in Thailand (see page 11).

As a focused Paints and Coatings company, we have 
changed the structure of our Executive Committee and the 
way we operate and work with each other – underpinned 
by the roll-out of a world class Integrated Business Planning 
process. Designed to support a more efficient and faster 
way of working, we have reorganized the company by 
separating our commercial activities (led by Chief Operating 

Officer, Ruud Joosten) from those in our supply chain (led by 
Chief Supply Chain Officer, David Allen), while maintaining 
very close cooperation between the two. This means 
on the commercial side, we will have a clearer focus on 
customers, delivering on our new financial guidance and 
achieving profitable growth. And by centralizing all supply 
chain responsibilities – including manufacturing – into a single, 
global function with dedicated experts, we can serve our 
customers more efficiently by further driving standardization, 
building functional excellence, leveraging expertise and 
assets across our businesses and accelerating our 
AkzoNobel Leading Performance System (ALPS) program. 
We expect to start seeing the benefits already in 2018.  
Due to this reorganization, the roles of Executive Committee 
members responsible for Business Areas became redundant. 
It was therefore mutually and amicably decided that  
Mr. Conrad Keijzer would step down in April 2017.

In the midst of these management changes, I was delighted 
to announce Maarten de Vries as our new CFO, to complete 
our Executive Committee. He started on January 1, 2018, 
and brings a wealth of expertise and international business 
experience. I look forward to working with him.  

Throughout 2017, I am proud to say we never lost focus. 
We continued to deliver for our customers, develop new 
and exciting products, grow the business and increase our 
operational efficiency. We achieved another record year of 
EBIT (including discontinued operations), despite significant 
external headwinds, and delivered real organic growth, 
supplemented by the three acquisitions I referred to earlier. 
Specialty Chemicals achieved record results as it prepares 
to become a standalone business, led by Werner Fuhrmann. 
Meanwhile, the investments we are making to drive growth 
were evident throughout our portfolio, and throughout the 

AkzoNobel Report 2017  |  CEO statement

9
9

10world, as various new sites opened and several locations were expanded – including our research and development facilities in Houston, Texas. One of the highlights was the official opening of our new Ashington, UK, site (pictured on previous page). The facility is the world’s most advanced and sustainable paint plant and is the new center of production for Dulux in the UK (see page 12 for more details). It’s physical proof of our strategy in action and I feel immensely proud of what our colleagues have achieved there. In addition, we opened a new €31 million plant for coatings in Chonburi, Thailand, a new Aerospace Color Center in Dongguan, China, and we are building the biggest powder coatings plant of its kind in Changzhou, China. The Specialty Chemicals business also expanded several sites. As well as increasing capacity for sodium hydrosulfide in LeMoyne (US), a capacity expansion was inaugurated for producing organic peroxides in Los Reyes (Mexico). In China, an important expansion was completed at the Boxing plant, while production capacity for dicumyl peroxide (DCP) was boosted at the multi-site in Ningbo. And in Gujarat, India, work started on a world-scale plant for monochloroacetic acid (MCA) as part of a joint arrangement with Atul. All these developments underline our commitment to working more closely with our customers to deliver the brands, products and technologies they need to ensure their own success.  With all that happened during the year, we made sure we kept our eye on the ball, so it was very pleasing to be ranked  number one on the 2017 Dow Jones Sustainability Index in the Chemicals industry. The fact we claimed top spot again (our fifth number one ranking in six years) says everything about the dedication and commitment of our employees. Our people take great pride in what they do and are always looking to deliver more by consuming less, so this was a notable achievement. We all believe putting sustainability at the heart of our business strategy leads to better long-term business results, both for ourselves and our business partners. During 2017, we put particular emphasis on increasing our energy efficiency, reducing material waste and continuing to deliver more eco-premium solutions and water-based products to our customers. Sustainability is clearly good for business. Relevant cutting-edge innovation is also key to delivering on our strategy and we’re making great progress with our product development, especially in terms of providing customers with more sustainable solutions and greater functionality. For example, in China we introduced Dulux Biocare, an interior paint which will boost the sustainable development of the country’s eco-friendly residential repainting market. We also launched Sikkens Alpha Rezisto for the professional market in several European countries. Its hydrophobic coating creates a surface which repels many common household stains. In Specialty Chemicals, notable launches included six new product applications from the Pulp and Performance Chemicals business through its Levasil (colloidal silica), Expancel (expandable microspheres) and Kromasil brands.I always like to see how people benefit from using our products, so I was very happy that our partnership with the MasterPeace organization achieved its goal of creating  100 Walls of Connection in cities around the world (in fact, the eventual total was 141). An extension of our global “Let’s Colour” initiative, we worked with artists and local residents to help create connections between groups of people who otherwise wouldn’t have come together (see page 14). I was also delighted with the success of the inaugural Imagine Chemistry innovation challenge, which attracted a lot of interest globally and is being staged for a second time in 2018 (see page 58).Our employees are our greatest asset and I want to thank the proud people of AkzoNobel for all their hard work during such a busy year. Their passion, resilience and commitment to delighting our customers has shone throughout 2017, whether they have been dealing with the challenges of Hurricane Harvey in the US, driving our continuous improvement agenda, developing new products or delivering on successfully carrying out the separation of Specialty Chemicals. Thanks to them, we now stand on the cusp of a new era. It’s an honor to be the new CEO of AkzoNobel. We are building  something very special, backed by two centuries of pride and  experience. We have a new organization in place; we have a  compelling strategy and clear financial ambitions; we have  a world class portfolio of brands and products; we command strong leadership positions in our markets and are ready to hit the ground running as we look to continue our momentum in 2018 and beyond. I am in no doubt we have the brands, the products, the people – and the passion – to deliver. Thierry Vanlancker, CEO and Chairmanof the Board of Management and Executive CommitteeCEO statement  |  AkzoNobel Report 2017 During 2017, our new CEO dedicated as much time  as possible to visiting some of our sites around the world, meeting employees and learning more about how we work with our customers. Thierry Vanlancker pictured with former CEO Ton Büchner at the investor update held in London in April 2017. Our focus on building a stronger AkzoNobel has resulted in solid progress in recent years as we continue to leverage our size, scale and global presence  to pursue selected acquisitions.  This remains a firm part of  our strategy.  Having acquired BASF’s Industrial Coatings business in 2016 – a sizeable deal which added around 2% inorganic revenue growth (AkzoNobel including Specialty Chemicals) – we made three further bolt-on acquisitions in 2017. Key to the success of these deals has been the streamlining of our M&A processes, while we have also standardized our integration approach to ensure we effectively deliver the targeted synergies.Our acquisition criteria are compelling and simple. The targets must deliver a number one or two position in the market, and/or offer new customer value propositions or new technologies. In addition to strategic fit, the economics need to be supportive of the increased financial guidance we shared in April 2017. All recent acquisitions exceed these criteria comfortably, delivering sustainable, long-term value for all our stakeholders. Details about our 2017 deals can  be found below.Disa Technology (France)Specializes in the manufacture and sale of self-adhesive vinyl, polyester and polycarbonate films used on  aircraft, vehicles, agricultural machinery and other equipment. Acquiring the business means we can offer  our customers a broader product portfolio while  complementing our own position in liquid coatings and  films for those markets. Flexcrete Technologies (UK)Manufactures industry-leading technical mortars and high performance coatings for the protection and repair of concrete substrates. The deal will allow us to expand our customer offering in several key industrial markets, including downstream oil and gas and chemical processing, commercial infrastructure, power, water and waste water, and mining and mineral processing. By leveraging our global presence and existing distribution channels, we can also sell these products more efficiently to our customers.V.Powdertech (Thailand)Supplies a range of powder coatings products for domestic appliances, furniture and general industrial applications. The acquisition will bring new technologies and services to complement our global technology portfolio and business in market segments such as architectural and automotive coatings. The transaction includes all relevant technologies, patents and trademarks, as well as a high quality manu-facturing plant close to Bangkok. The deal means we are strongly positioned to capitalize on the growth in demand for powder coatings in South East Asia.These acquisitions show that we are taking part in the con -solidation of the paints and coatings market in a “string of pearls” strategy. We’ve also shown that we don’t shy away from looking at value-adding, transformative opportunities.  ACQUISITIONS  SHOW NEW STRATEGY IN ACTION 11AkzoNobel Report 2017  |  Strategic performanceStrategic performance  |  AkzoNobel Report 201712SETTING NEW  
STANDARDS

When we opened the world’s 
most advanced and sustainable 
paint plant in Ashington (UK) in 
September 2017, it was described 
as a vote of confidence in the 
Northern Powerhouse and a 
demonstration of the rock solid 
relationship between the Dutch 
and UK economies.

For AkzoNobel, however, the state-of-the-art factory 
– the largest ever global investment in the company’s 
paints activities – was proof of our growth strategy  
in action.

“Ashington secures AkzoNobel’s future as a manufacturer 
of cutting-edge products, including paints that improve 
air quality, increase energy efficiency and protect 
against bacteria,” said Ruud Joosten, Chief Operating 
Officer of Paints and Coatings. “We have taken the best 
technology available globally, improved on it and put it all 
under one roof, ensuring that this new facility represents 
a significant step forward for the whole industry.”

The new center of production for Dulux – a global mega-
brand and the UK’s leading decorative paint brand – the  
facility uses a variety of renewable energy sources, 
including photovoltaic cells and a biomass boiler which 
burns wood pellets from managed forests in the UK. 

It’s estimated that the carbon footprint per liter of paint 
produced at the site will be 50% lower when compared 
with facilities at the plants it is replacing. This makes it 
an excellent example of how we apply our sustainable 
business imperative of resource productivity in practice.

The factory will be capable of producing enough paint 
each year to redecorate every living room, bathroom 
and kitchen in the UK. A highly agile production system 
means the plant can produce paint across the entire 
AkzoNobel range, which includes Dulux, Dulux Trade, 
Cuprinol, Polycell, Hammerite and Armstead.

Ashington will also house the second Dulux Academy in 
the UK. The customized training center is designed to 
provide painters and decorators with the expertise and 
know-how they need for business success. The first 
academy, in Slough, has already trained 1,600 people.

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“WE HAVE TAKEN THE BEST 
TECHNOLOGY AVAILABLE 
GLOBALLY, IMPROVED  
ON IT AND PUT IT ALL UNDER 
ONE ROOF”

AkzoNobel Report 2017  |  Strategic performance

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Strategic performance  |  AkzoNobel Report 201714CONNECTING PEOPLE AND PLACESFor more information, please visit: www.masterpeace.org/walls-of-connection AkzoNobel Report 2017  |  Strategic performance15Ever since we launched our partnership with the MasterPeace organization in early 2017, people have started to fall in love with walls all over again.In cities in particular, we increasingly see invisible walls creating separation and detachment. Our initiative with  global peace movement MasterPeace is helping to overcome that barrier.Known as Walls of Connection, it was a simple idea,  but proved to be brilliantly effective. We got artists and  local residents together to create designs which were  then painted onto a wall in the local community. In total,  141 walls have been painted in 31 cities, helping to  make people’s lives more liveable and inspiring.The beauty of the project is that it has enabled connections to be made between groups of people who otherwise wouldn’t have come together. Launched at the Albeda College in Rotterdam, the Netherlands, the event made a lasting impact on many of those who were involved. The young people who took part embraced the opportunity to connect and overcome division and drew praise for how energized they were.Some commented that they literally saw the barriers between people collapse before their eyes. And it’s something which has the power to create lasting change.  All the artworks that have been created around the  world are a permanent visual reminder which people can  see every day and be proud of.Another great thing about our MasterPeace partnership  is that it provided an opportunity for our employees to  get involved and contribute to the societies in which we operate. In fact, employee involvement is one of the main criteria we use in setting up most of our partnerships, driven by the fact that collaborating with others is a vital part of what we do.Working with MasterPeace was rewarding for all involved. Together, we’ve helped many people to break down barriers and become connected in a very special way. You could say that walls really did come tumbling down.“Let’s Colour” Walls of Connection has demonstrated the power of paint brands, such as Dulux, to uplift communities and make living spaces more liveable and enjoyable. In fun and surprising ways, these walls have brought communities together in celebrating unity, kindness and connection. Nearly 400 artists and more than 5,200 people (including 259 AkzoNobel volunteers) joined in during 2017. Click to  watch videoStrategic performance  |  AkzoNobel Report 201716Our oceans are under attack – from a small but powerful enemy – and the statistics are staggering. More than five trillion pieces of plastic currently litter the seas around the world, with eight million tons being added every year. Some even claim that by 2050, there will be more plastic than fish in the sea – unless something is done about it.Fortunately, that’s exactly what’s happening. Back in 2013, young Dutchman Boyan Slat had become so concerned about the state of the world’s oceans that he decided to set up The Ocean Cleanup with the express aim of ridding the seas of plastic.Fast forward to today and his vision is edging ever closer to reality. A floating system is being developed which could clean 50% of the Great Pacific Garbage Patch (located half-way between Hawaii and California) in five years. The technology is now at the prototype stage, with the first operational clean-up system scheduled to be deployed in the Great Pacific Garbage Patch by mid-2018.To help protect the equipment from the harsh marine environment, AkzoNobel has partnered with The Ocean Cleanup and will provide biocide-free coatings technology for all its devices for the next five years. As the world’s largest producer of marine coatings – with a maritime heritage stretching back more than a century – the partnership offers a natural showcase for the company’s expertise.The most high profile use of AkzoNobel’s International range of products will be on the specially designed floating clean-up system which will collect the waste plastic. The system employs U-shaped screens to channel floating plastic to a central point. The concentrated plastic can then be extracted THE LARGEST  CLEAN-UP IN HISTORYand shipped to shore for recycling into durable products. It’s designed to capture plastic pieces of all sizes, from one centimeter right up to massive discarded fishing nets, which can measure tens of meters. By removing the plastic while most of it is still large, it can be prevented from breaking down into dangerous micro-plastics.“The ocean plastic pollution problem is a very big one, and big problems require big solutions,” explains Boyan. “This has been my mission since I started The Ocean Cleanup and, with the help of many partners, we have come a long way. After all, don’t we all want a future that is better than  the present?” The Ocean Cleanup’s systems will be equipped with an impenetrable 
screen to catch the sub-surface debris. This will allow sea life to safely pass 
underneath the screen with the current. The system will be protected by 
biocide-free Intersleek products, which are already helping to make  
the shipping industry more sustainable by reducing fuel consumption and 
cutting emissions.

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AkzoNobel Report 2017  |  Strategic performance

17

Strategy

Our Sikkens brand has come a long way since Wiert Willemszoon Sikkens opened a small paint and varnish works in Groningen, the Netherlands,  in 1792.  Now established as a world class paints and coatings brand, its unrivalled quality and diverse product range means it’s a favorite among professional painters, as well as being a leader in the car refinishes market. In 2017, Sikkens Alpha Rezisto wall paint was launched in several European countries. Featuring unique Stainshield Technology, its hydrophobic coating creates a surface which repels many common household stains.19AkzoNobel Report 2017  |  Strategic performanceStrategic performanceStrategic performanceIn 2017, AkzoNobel announced its strategic intention to create two focused, high performing companies – Paints and Coatings, and Specialty Chemicals – to drive a step-change in growth and value creation and enable both businesses to become more agile, while accelerating profitability.Our strategy 202017 financial performance 24How we created value in 2017 26Risk management  3120Strategic performance  |  AkzoNobel Report 201720Our strategyIn 2017, we announced the decision to create two focused, high performing companies – Paints and Coatings, and Specialty Chemicals – with separation due to take place by April 2018. Pursuing this strategy will drive a step-change in growth and value creation and enable both businesses to become more agile, while accelerating profitability. Increased financial guidance was also announced for the two  new businesses.  The creation of two focused, high performing companies  is the logical next step for AkzoNobel. With strong financial and operational foundations having been put in place  in recent years, now is the time for us to achieve our full potential and deliver a step-change in long-term value creation by separating our Paints and Coatings, and Specialty Chemicals activities.Our focused strategy for Paints and Coatings will accelerate growth and profitability, while increasing returns to all our stakeholders. We are creating a fit-for-purpose organization with clearer customer focus, continued cost discipline, a performance culture and simplified ways of working. Our financial guidance for this refocused business is 15% return on sales1 and more than 25% return on investment2 by 2020. See pages 21 and 22 for further details.Our world class Specialty Chemicals business has been on a dual-track process, with two possible separation scenarios – legal demerger or private sale – still being considered as this Report 2017 was being published. The business has developed a single, clear road map to deliver its 2020 financial guidance4 of 16% return on sales and more than 20% return on investment. See page 23 for further details.2020guidance ROS1  15% ROI2  >25%Strategy:  Create two focused businesses   Separation within 12 months   Dual-track process   Focused Paints and Coatings strategyStrong financial and operational foundationAccelerating sustainable growth  and profitability  Clearer customer focus  Fit-for-purpose organization and processes   €150 mln savings per year from continuous improvementIncreased shareholder returns:  52% higher dividend for 2017  €1bln special cash dividend  Vast majority of net proceeds returned3Paints and Coatings1  Excluding unallocated corporate center costs; assumes no significant market disruption2 Excluding unallocated corporate center costs and invested capital; assumes no significant market disruption3 Specialty Chemicals separation4  Based on reported figures, excluding unallocated corporate costs and other carve-out adjustments which are expected to lead to downward adjustments of ROS and ROI. Exchange rates from April 2017.The clear focus for AkzoNobel 
Paints and Coatings is to become 
the preferred choice for customers 
and grow faster than relevant 
markets. This will ensure we 
further strengthen the market 
positions we have in all our 
geographic regions.  

In order to support this, we have put a new Executive 
Committee structure in place designed to not only drive 
operational synergies and standardization, but also leverage 
expertise across the business. To enable a more efficient and 
faster way of working, we have separated our commercial 
activities (led by Chief Operating Officer, Ruud Joosten) from 
those in our supply chain (led by Chief Supply Chain Officer, 
David Allen), while maintaining close cooperation between 
the two (see page 38 for more operational insight).  

On the commercial side, this new structure will enable a 
clearer focus on our customers, delivering our new financial 
targets and achieving sustainable, profitable growth. To 
ensure maximum customer focus and agility, our paints 
and coatings activities have been consolidated into eight 
business units from the start of 2018, all reporting to the 
Chief Operating Officer directly.

Meanwhile, by centralizing all supply chain responsibilities 
– including manufacturing and procurement – into a single, 
global function with dedicated experts, we can further drive 
progress across a number of key areas. We can achieve 
faster standardization, build functional excellence, leverage 
scale and expertise across our businesses and accelerate 
our ALPS continuous improvement program.  

To help connect these teams and drive delivery, we 
are rolling out Integrated Business Planning across the 

At our investor update held in London in April, we gave full details of the new strategy for the company – including the separation of 
Specialty Chemicals – and announced updated financial guidance for 2020.

company. This will provide the heartbeat for achieving 
alignment and delivering a common operating plan. It will 
further drive efficiency, improve transparency and be the 
driving force to help us lower the cost of getting products 
to our customers. Operational excellence and continuous 
improvement programs also remain at the heart of our plans 
across all functions – we aim to realize €150 million a year in 
savings from continuous improvement, which will contribute 
significantly to achieving our 2020 financial guidance.

In addition, we have introduced a new role of Chief Techno-
logy Officer to sharpen our medium to long-term innovation 
road map and drive opportunities closer to our customer 
needs. One of the key responsibilities of this role is to help 
realize synergies across Paints and Coatings and drive 
clearer benefits from our innovation efforts, including building 
on our increasing focus on digital business innovation. 

Going forward, we will continue to develop our world 
class portfolio of brands and products – including Dulux, 
International, Sikkens and Interpon – with a focus on 
sustainable and digital solutions which will help bring us 
closer to our customers. Remaining open to exploring 
relevant opportunities, including bolt-on acquisitions, also 
continues to be part of our strategy.

By creating a high performance, fit-for-purpose organization 
with a clear and single focus, we intend to accelerate 
our growth momentum and enhance profitability. We are 
committed to increasing returns to shareholders, while 
continuing to invest in growth, creating sustainable value 
for all our stakeholders to become a truly global paints and 
coatings leader.

AkzoNobel Report 2017  |  Strategic performance

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21

22Strategic performance  |  AkzoNobel Report 201722Our focused strategy for Paints and Coatings is designed to accelerate growth and profitability. This means becoming the number one choice for customers.By returning to our paints and coatings roots – established more than two centuries ago – we are adopting a laser sharp focus to achieve 15% return on sales* by 2020. Success will be found in streamlining our core capabilities – making and selling paint – and striving for the best efficiency and performance in what we do. We aim to set the standard, be first choice for customers and shape the industry. To help us achieve our ambitions, we have launched a “Winning together” transformation program which will make the most of the focus we now have in our company. The program is based on the following four value drivers:Passion for paintWe are reigniting our passion for making and selling paint. The pride we take in the products and services we deliver and our deep understanding of customer needs will help us stay ahead of the competition – establishing us as the number one choice. Putting a world class Integrated Supply Chain organization in place will drive improvements in quality, service and efficiency as we continue to anticipate current and future needs. This will be supported by relevant, focused innovation to ensure everyone benefits from our products and services.Precise processesIntegrated Business Planning will be the way we operate.  We will get the waste out of our key end-to-end  processes – including smooth hand-offs with our Global Business Services (GBS) organization – to ensure we rigorously execute simple and standardized processes.  We will leverage a single Enterprise Resource  Planning (ERP) and systems platform and use reliable,  real-time information for decision-making. Proud people We believe in fostering a trusted workforce with the right values and a winning mindset. We intend to accelerate opportunities for the ample talent we have around the world. We are building a single, strong and diverse global team  for a focused, high performing Paints and Coatings  company. One which takes pride in living our core principles and being the best at making and selling paint in our  chosen segments. Paints and CoatingsWe have launched phase one of  a transformation program which is based on four value drivers. Powerful performanceWe are adopting a laser sharp focus to achieve 15% return on sales* by 2020. A high performance culture will accelerate our pace of improvement. We will remain focused on margin improvement and will always look to deliver more by consuming less. We will combine our commitment to lowering fixed costs – building on our track record of continuous improvement – with frugal procurement. For every action we will ask ourselves: “Will it speed up the journey towards our 15% ROS* by 2020?”Passion  for paintProud peopleWinning togetherPrecise  processesPowerful performance*  Excluding unallocated corporate center costs; assumes no significant  market disruption.Specialty Chemicals

Ready to unleash its full potential 
as a standalone company,  
the focus for Specialty Chemicals 
is on accelerating growth and 
creating value. Our strategy is 
focused on capturing profitable 
growth with our customers  
and continuing to deliver  
on targets and beyond with our 
continuous operational excellence 
drive. Post-separation, we will  
offer additional step-change 
growth opportunities to unlock 
further value.

Specialty Chemicals is a world class business, evidenced 
by our safety record and solid financial performance. Our 
unique portfolio, commitment to continuous improvement 
and strong customer relationships have helped us achieve 
high profitability and leadership positions throughout our 
businesses, with 80% of revenue coming from number one 
or two positions. Given our strong presence in high growth 
markets, discipline in execution and strong culture focused 
on results, we are well positioned for future success  
(see page 66 for more details on the separation process).

Accelerating growth
Our key customers are winning in growth markets and we 
aim to grow with them. We are managing our margins to 
better adapt to changing raw material prices while analyzing 
our portfolio to fine-tune our products, customers and 
prices. Strong focus on commercializing our existing new 
product introduction pipeline, expanding our growing range 

Accelerating 
growth

&

Operational 
excellence

April 2017  
guidance for 2020* 
ROS 16%  
ROI >20%

+

Step-change  
growth  
opportunities post-
separation

Strategy to deliver on commitments and 
achieve full potential with additional growth 
*  Based on reported figures, excluding unallocated corporate costs and other 

carve-out adjustments which are expected to lead to downward adjustments of 
ROS and ROI. Exchange rates from April 2017.

of eco-premium solutions and co-developing products with 
customers will play a key role in accelerating our growth.

Continued focus on operational excellence
We have a strong track record of improving profitability. 
By maintaining our commitment to operational excellence, 
we will build on these achievements. Continuous and 
thorough analysis of our sites and production processes 
will debottleneck and free up resources to run our sites to 
their fullest potential. Embedding standardized processes, 
continuous improvement tools and clear targets throughout 
our organization will enable us to continue to improve our 
fixed and variable costs, while Integrated Business Planning 
will help us reduce working capital costs. This combination 
of operational excellence and operating leverage will result 
in higher margins and ensure attractive ROIs as per our 
2020 guidance. The focus on further optimization goes 
hand in hand with our unwavering commitment to safety for 
our employees and the communities in which we operate, 
and our belief that focusing on sustainability is simply the 

smartest way to do business. We will work to maintain 
our leadership position in Health, Safety, Environment and 
Security performance and continue to drive the shift from 
fossil fuels to renewable sources of energy, such as wind 
power and biomass.

Investments to spur a step-change in growth
As a standalone company, we are well-positioned to make 
strategic investments with attractive returns tailored to 
the needs of our customers and the markets in which we 
operate. We have identified and prioritized investments for 
the next five years that will allow us to continue our success 
and grow post-separation. These opportunities range from 
capacity expansions in growth markets to collaborations 
with start-ups and universities designed to spur innovation. 
We also plan to further invest in the development of more 
eco-premium solutions. In addition to organic growth 
opportunities, we envisage bolt-on acquisitions in selected 
areas that will enable us to truly take our growth ambitions to 
the next level.

AkzoNobel Report 2017  |  Strategic performance

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23

2017 financial performance

Paints and Coatings

Specialty Chemicals

Return on sales (ROS) 
We use return on sales (ROS) as a performance indicator  
to reflect profitability relative to revenue. ROS as a financial 
guidance aims to focus management on delivery and quality 
of profits. ROS is defined as EBIT as percentage of revenue. 

•  Focus on growth is delivering, with volume up
•  Positive impact of continuous improvement and cost 

control

•  Various measures to mitigate current market challenges, 
including increased selling prices and cost discipline, 
continue to be implemented

Return on investment (ROI)
We use return on investment (ROI) as a performance 
indicator to reflect profit relative to invested capital. ROI as a 
financial guidance aims to focus management on delivering 
value through returns in excess of our cost of capital. ROI 
is defined as EBIT of the last 12 months as percentage of 
average invested capital.

•  EBIT was impacted by higher raw material costs, partly 

offset by increased selling prices, continuous improvement 
and cost control

•  Average invested capital of the Paints and Coatings 

organization increased slightly to €6.5 billion

Return on sales (ROS) 
Profitability increased, with higher volume and cost savings 
more than compensating for raw material price inflation and 
adverse currencies.

2020 guidance*** 16%

Return on sales (ROS) development  
EBIT/average invested capital in %

13.2

13.8

13.9

13-16.5

2016

2017

Return on investment (ROI) 

2020 guidance* 15%

Return on sales (ROS) development  
EBIT as % of revenue

2020 guidance** >25%

2020 guidance*** >20%

Return on investment (ROI) development  
EBIT/average invested capital in %

Return on investment (ROI) development  
EBIT/average invested capital in %

9.8

9.8

9.4

9-11

14.0

14.4

13.9

13-16.5

17.9

19.1

13.9

13-16.5

2015

2016

2017

2016-2018

2015

2016

2017

2016-2018

2016

2017

2016 is represented to present the Specialty Chemicals business as  
discontinued operations.
*  Excluding unallocated corporate center costs; assumes no significant  

market disruption.

2016 is represented to present the Specialty Chemicals business as  
discontinued operations.
**  Excluding unallocated corporate center costs and invested capital; assumes no 

***  Based on reported figures, excluding unallocated corporate costs and other carve-
out adjustments which are expected to lead to downward adjustments of ROS and 
ROI. Exchange rates from April 2017.

significant market disruption.

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Strategic performance  |  AkzoNobel Report 2017

2017 sustainability performance*

*Including discontinued operations.

Eco-premium solutions 

During 2017, sales of eco-premium solutions with customer 
benefits totaled 20% of our revenue. We aim to maintain 
eco-premium solutions at a sustainable 20% of revenue 
through 2020 by constantly innovating.

The eco-premium portfolio is dynamic, as some solutions 
have stopped being classified as eco-premium due to 
competitive offerings having caught up. At the same time, 
new solutions have been introduced to the portfolio.

Another 21% of our products met the eco-performer criteria 
in 2017, having clear sustainability features and being at 
least as good as mainstream alternatives.

Cradle-to-grave carbon  
footprint 
In 2017, cradle-to-grave carbon footprint per ton of sales 
further reduced to 7% below the 2012 baseline. 

Climate change risks and opportunities are assessed via our 
risk management process, aligned with recommendations of 
the Financial Stability Board (FSB) Task Force on Climate-
related Financial Disclosures (TCFD). We manage potential 
business risk of a regulated price on carbon, leading 
to higher raw material costs, by working with suppliers 
to manage their carbon footprint, embedding carbon 
information at raw material level in formulating systems and 
adopting an internal carbon price in investment proposals 
(see Notes 5 and 6 of the Sustainability statements). 

We also set a value chain carbon reduction target and 
committed to carbon neutrality by 2050. We are capitalizing 
on increased demand for low carbon solutions and shifting 
our portfolio to low VOC water-based paint.

Resource Efficiency Index  
(REI) 
The Resource Efficiency Index measures gross margin over 
carbon footprint, charting our long-term drive for margin 
growth decoupled from resource constraints.

In 2017, our volume grew in all areas. We also integrated an 
industrial coatings business acquired from BASF. As a result,
our carbon footprint increased slightly, even though our 
emissions per ton of product went down. Combined with a
lower gross margin, the Resource Efficiency Index equaled 
106, compared with the 2012 baseline of 100.

Target 20%

Target 25-30%

Eco-premium solutions with customer benefits  
in % of revenue

Cradle-to-grave carbon footprint  
% reduction CO2(e) per ton of sales from 2012

Resource Efficiency Index 
gross margin/CO2(e) indexed

 Target

 Target

17

18

19

19

20

20

20

25-30

100

98

96

113

112

106

0

2

-4

3

6

7

2012

2013

2014

2015

2016

2017

2020

2012

2013

2014

2015

2016

2017

2020

2012

2013

2014

2015

2016

2017

For more details on our sustainability performance, please refer to the 
Sustainability statements.

AkzoNobel Report 2017  |  Strategic performance

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25

How we created value in 2017

By bringing more value to our 
customers, investors, employees 
and society in general, we 
can better position ourselves 
for growth while accelerating 
profitability.

Economic value

Financial overview
Revenue up 2% (up 4% excluding currency impact), 
mainly due to volume growth and acquisitions, partly offset 
by unfavorable currency and price/mix effects. Volumes 
2% higher; up 7% for Decorative Paints, down 1% for 
Performance Coatings due to adverse conditions in the 

Summary of financial outcomes

In € millions

Revenue

EBIT

Operating income

ROS %2

OPI margin %

Average invested capital

ROI (in %)2

Capital expenditures

Net debt

∆%

 2 

 (2)

 (11)

20161

2017

 9,434 

 9,612 

 928 

 923 

9.8 

9.8 

6,422

14.4

278

1,252

 905 

 825 

9.4 

8.6 

 6,494 

 13.9 

 250 

 1,951 

Number of employees

36,300

35,700

Revenue development in % versus 2016

  Increase     

  Decrease

2%

-1%

3%

-2%

2%

Volume

Price/
mix

Acquisitions/
divestments

Exchange 
rates

Total

Revenue by destination in %

F

E

A

D

C

B

A Mature Europe 

B Asia Pacific 

C North America 

D Latin America 

E Emerging Europe 

F Other regions 

33

32

12

9

9

5

Net income from continuing 
operations

Net income from discontinued 
operations

Net income attributable to share-
holders 

Earnings per share from total 
operations (in €)

Adjusted earnings per share from 
continuing operations (in €)

Adjusted earnings per share from 
total operations (in €)

 538 

 443 

 (18)

 432 

 389 

Revenue in € millions

 970 

 832 

 (14)

  Decorative Paints     

  Performance Coatings   

 3.87 

 3.31 

 2.38 

 2.56 

 4.15 

 4.40 

5,955

5,665

5,775

Net cash from operating activities

1,291

 969 

4,007

3,835

3,898

1 Represented to present the Specialty Chemicals business as discontinued operations.
2  ROS% = EBIT/Revenue. ROI (in %) = 12 months EBIT/12 months  

average invested capital.

2015

2016

2017

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Strategic performance  |  AkzoNobel Report 2017

 
It is expected to take several quarters before the necessary 
mitigating impact of these measures is fully realized.

EBIT in € millions

  Decorative Paints     

  Performance Coatings

EBIT
EBIT at €905 million (2016: €928 million), impacted by higher 
raw material costs, partly compensated by increased selling 
prices, continuous improvement and cost control. 

•  In Decorative Paints, EBIT was 2% lower, due to adverse 
currency effects. Steep increases in raw material costs 
were offset by continuous improvement and cost control 
•  In Performance Coatings, EBIT was 12% lower, impacted 
by higher raw material costs and lower volumes, mainly 
due to adverse conditions in the marine, and oil and 
gas industries, partly compensated by continuous 
improvement and cost control 

•  EBIT in Other activities improved due to lower corporate 
costs, including one-off items, as well as lower pension 
and insurance related costs 

Operating income
Operating income was negatively impacted by identified 
items totaling €80 million, mainly related to the 
transformation of the Paints and Coatings organization 
and legal items. The identified items impacted operating 
income in Other activities, as well as Decorative Paints and 
Performance Coatings. 

In 2016, operating income was negatively impacted by 
identified items totaling €5 million, including acquisition and 
integration related costs of the acquired Industrial Coatings 
business, asset impairments and adjustments to post-
retirement provisions.

792

759

669

345

357

351

2015

2016

2017

Cash flows and net debt
Operating activities in 2017 related to continuing and 
discontinued operations resulted in cash inflows of €969 
million (2016: €1,291 million). 

Profit for the period was impacted by identified items related 
to the new strategy to create a focused, high performing 
Paints and Coatings business, and to the separation of the 
Specialty Chemicals business. 

In 2017, a €500 million bond was launched at attractive 
terms, with a two-year maturity, at a coupon of three months 
Euribor plus 0.2% mark-up, floored at zero percent. 

At December 31, 2017, net debt was €1,951 million, versus 
€1,252 million at year-end 2016. The increase is mainly 
due to the €1 billion special cash dividend and the share 
repurchase program. 

marine, and oil and gas industries. EBIT at €905 million 
(2016: €928 million), due to higher raw material costs,  
partly offset by increased selling prices, continuous 
improvement and cost control. ROS at 9.4% (2016: 9.8%). 
ROI at 13.9% (2016: 14.4%).

Revenue
Revenue up 2% (up 4% excluding currency impact) and 
in both Business Areas, mainly due to volume growth and 
acquisitions, partly offset by unfavorable currencies and 
price/mix effects.

•  In Decorative Paints, revenue was up 2% (up 4% 

excluding currency impact), driven by strong volume 
growth, partly offset by adverse currencies and price/
mix effects. Volumes were up 7% overall, with positive 
developments in all regions

•  In Performance Coatings, revenue was up 2% (up 4% 

excluding currency impact), mainly due to the acquired  
industrial coatings business, partly offset by adverse 
currencies. Volume growth for most segments and regions 
was more than offset by lower volumes in the marine, and 
oil and gas industries 

Acquisitions
The impact of acquisitions on revenue was 3% for AkzoNobel 
and 5% for Performance Coatings.

•  In Q4 2017, we completed the acquisition of the business 

of V.Powdertech Co., Ltd., the leading Thai manufacturer of 
powder coatings

•  In Q3 2017, the acquisitions of Flexcrete Technologies Ltd. 

and Disa Technology (Disatech) were completed  

•  In Q4 2016, the acquisition of BASF’s Industrial Coatings 

business was completed

Raw material price development 
Raw material prices in 2017 were higher compared with the 
previous year. We are taking appropriate measures to deal 
with higher raw material prices in an inflationary environment. 

AkzoNobel Report 2017  |  Strategic performance

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27

Invested capital
Invested capital at year-end 2017 totaled €6.0 billion (year-
end 2016: €10.3 billion). 

Eco-premium solutions*
We achieved 20% of total sales from eco-premium solutions 
with customer benefits, in line with our 2020 target of 20%. 

Adjusted earnings per share in €

4.02

4.15

4.40

Invested capital at year-end 2017 was impacted by the held-
for-sale accounting of the Specialty Chemicals business.

Another 21% of sales met the eco-performer criteria, having 
clear sustainability features and being at least as good as 
mainstream alternatives. 

Allocation of 2017 capital expenditures  
of €250 million in % (2.6% of revenue)

For more details, see Note 1 of the Sustainability statements.

*Including discontinued operations.

Dividend
Our policy is to pay a stable to rising dividend. In 2017,  
an interim dividend of €0.56 per share (2016: €0.37), with 
the option to elect stock dividend, was paid. We will  
propose a final dividend of €1.94 per share, making a total 
2017 dividend of €2.50 (2016: €1.65) per share, up 52%.  
A €1 billion special cash dividend was also paid on 
December 7 as advance proceeds for the Specialty 
Chemicals separation.

2015

2016

2017

Net financing income and expenses
For the full-year, the net financing income and expenses 
decreased, mainly due to lower interest on provisions. 

Income tax
Full-year effective tax rate for continued operations was 
33% (2016: 28%), impacted by US tax reform, several 
adjustments to prior years and de-recognition of deferred tax 
assets due to the Specialty Chemicals separation. Effective 
tax rate going forward is expected to be 27%. 

Dividend in €

Income tax paid in € millions

2.50*

261

285

338

1.55

1.65

2015

2016

2017

*  Proposed. Excludes special 

cash dividend of €4.00 
per share paid as advance 
proceeds related to the 
separation of Specialty 
Chemicals.

2015

2016

2017

Outlook
Headwinds experienced during 2017, including higher raw 
material costs and adverse effects from foreign currency, are 
projected to continue in 2018, especially during the start of 
the year. 

We anticipate ongoing positive developments for Decorative 
Paints in all regions, particularly Asia. Trends for Performance 
Coatings are expected to be positive for most segments 
and regions, while still challenging for Marine and Protective 
Coatings.

A Decorative Paints 

46

B Performance Coatings  54

B

A

Innovation
We continue to invest in research, development and 
innovation to help us fulfill future customer needs and fuel 
our targeted growth in revenue share of eco-premium 
solutions with customer benefits.

Innovation investments  
research and development expenses in € millions

Earnings per share total operations in €

347

257

270

3.95

3.87

3.31

2015

2016

*

2017

*  2016 is represented to 
present the Specialty 
Chemicals business as 
discontinued operations.

2015

2016

2017

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Strategic performance  |  AkzoNobel Report 2017

 
We continue implementing various measures to mitigate 
current market challenges, including increased selling prices 
and cost discipline. Our “Winning together – 15 by 20” 
strategy will create a focused Paints and Coatings company 
and deliver our 2020 guidance.

Operational eco-efficiency program
The focus of the operational eco-efficiency program is to 
increase efficiency in the use of raw materials and energy 
and decrease emissions and waste in our own operations. It 
is an important way to drive out cost. 

Employees 

45,400 at year-end 2017

In 2017, we further improved our eco-efficiency, resulting 
in an improvement of 31% since 2009, with significant 
improvements on the individual eco-efficiency parameters, 
such as waste, VOC, carbon, NOx and SOx emissions.

For more details, see Note 7 of the Sustainability statements. 

Waste
Effective raw material management helps to reduce waste 
in our manufacturing operations, while reducing both our 
environmental footprint and costs. 

Our target is to drive towards “zero waste to landfill” and 
a program is being developed to achieve this with specific 
projects. 

Total waste per ton of production generated and leaving our 
sites was down 5%, while total waste volume was down by 
4%. 

Employees by Business Area in % 
at December 31, 2017

A Decorative Paints 

32

B Performance Coatings  44

C Discontinued operations  21

D Other 

3

D

C

A

B

Safety
The number of reportable injuries reduced by 27% compared 
with 2016, while the injury rate is now at the target level set 
for 2020 (0.20 per 200,00 hours worked). 

For more details, see Note 7 of the Sustainability statements.

Lost time injuries and contractor injuries also continued to 
go down. 

Environmental value*

Cradle-to-grave carbon footprint 
Cradle-to-grave carbon footprint is an important measure
of resource productivity. Carbon footprint per ton of sold
product has reduced 7% since 2012. Emissions from our 
own production are 9% lower than in 2016. 

We continued to work with our suppliers and have increased 
sales of paints with a lower carbon footprint in Asia. 

For more details, see Note 6 of the Sustainability statements.

Energy
The energy we use at our sites contributes about 15% to our 
cradle-to-grave carbon footprint. Renewable energy is an 
important aspect of the improvements required to reduce our 
carbon footprint. 

The proportion of renewable energy in our operations 
increased to 45%. 

For more details, see Note 6 of the Sustainability statements. 

Raw materials
A considerable proportion of our environmental footprint 
results from the raw materials we buy, with most of the 
bio-based materials exhibiting lower footprints. 

Social value*

Employees

At year-end 2017, the number of employees decreased by 
1% to 45,400 people (year-end 2016: 46,000 people).

In 2017, 11% of all our organic raw materials came from 
bio-based (renewable) sources. 

For more details, see Note 5 of the Consolidated financial 
statements.

For more details, see Note 6 of the Sustainability statements.

*Including discontinued operations.

For more details, see Note 9 of the Sustainability statements.

Programs
During 2017, we carried out 332 societal projects with a total 
budget spend of about €3 million and the support of 4,821 
AkzoNobel volunteers. 

In addition, we supplied 148,237 liters of paint for our social 
projects during the year.

For more details, see Note 11 of the Sustainability 
statements. 

AkzoNobel Report 2017  |  Strategic performance

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Risk management

Doing business inherently involves 

taking risks. By seeking to take 

balanced risks, we strive to  

be a successful and respected 

company. Risk management is an 

essential element of our corporate 

governance and strategy 

development.

We continuously strive to foster a high awareness of 

business risks and internal control, geared towards 

preserving our risk appetite and providing transparency in 

our operations. The Board of Management and the Executive 

Committee are responsible for managing the risks associated 

with our activities and, in turn, for the establishment and 

adequate functioning of appropriate risk management and 

control systems (see Statement of the Board of Management 

in the Leadership section).

Our risk management framework 

and risk appetite

Our risk management framework is in line with the Enterprise 

Risk Management – Integrated Framework of COSO and 

the Dutch Corporate Governance Code, and provides 

reasonable assurance that our business objectives can be 

achieved and our obligations to customers, shareholders, 

employees and society can be met. 

Clarity on risk appetite, along with the boundaries that 

determine the freedom of action or choice, is provided to 

all managers and differs per objective area and type of risk: 

strategic, operational, financial and compliance.

For more information on our risk management framework, 

visit: www.akzonobel.com/risk-management-framework 

Enterprise

Risk Management

process

Risk identification

and assessment

Risk profile

Risk response

per risk profile

Actions

Risk profile +

Risk response

Supervisory

Board

Executive Committee

Top 10 risks + Risk response

Business Areas/Corporate

functions/Countries

Top 10 risks + Risk response

Business units

Top 10 risks + Risk response

Areas of major risk exposure

(businesses, projects, sites etc.)

Top 10 risks + Risk response

Enterprise

Risk Management

reporting

Risk consolidation

Risk transparency

AkzoNobel Report 2017  |  Strategic performance

31

31

Integrated materiality diagram30Strategic performance  |  AkzoNobel Report 201730We have updated our materiality analysis following a holistic review of major risks, issues and opportunities, fully aligned to our strategic focus areas. The rationale behind this integrated annual exercise is to ensure we have programs in place to capitalize  on key opportunities, as well  as mitigation plans that address key risks.The materiality analysis is not a static exercise. This year, we added a number of new topics, while the level of importance of some existing topics changed from last year. We also reduced the number of key risks for added focus.  For example, we have added shareholder dissent as a risk due to possible concerns being raised about our strategy and/or performance. As you will read in this Report 2017, we have been working hard to improve shareholder relations and ensure we maintain a continued and constructive dialog.  From a sustainability perspective, value selling and resource productivity are now the most important opportunities for driving short and long-term value for our stakeholders. The materiality review has shown that our Code of Conduct and strategic actions are addressing all the updated key opportunities and risks. It also highlighted that our three categories (General business, Sustainability, and Financial and regulatory risks) have links and overlaps, underlining our integrated approach. The way we have depicted the materiality analysis in the above diagram has changed from previous years. In 2016, we used an indicative representation, but this year we are displaying the actual links between categories for increased clarity and transparency.  Managing our key opportunities and risks in a holistic way continues to make sense in an ever more complex and dynamic world.Decreased global growth rate/ Management override of controlsRisk of fraud in revenue recognitionRecoverable goodwill/intangible assets post-acquisitionsPension valuationsTax position and contingenciesValuation legal/environmental claimsgeo-political turbulencesMarketing/sales capabilityCompetition/customer pressureRaw material price shocksMissing out on consolidationInnovation/technologyForeign exchangeShareholder dissentResource productivityClimate strategySupplier sustainabilityValue sellingEconomic performancePeople, product and process safetyFinancial and regulatorySustainabilityGeneral business risksStrategic priorities 
Risk management

Doing business inherently involves 
taking risks. By seeking to take 
balanced risks, we strive to  
be a successful and respected 
company. Risk management is an 
essential element of our corporate 
governance and strategy 
development.

We continuously strive to foster a high awareness of 
business risks and internal control, geared towards 
preserving our risk appetite and providing transparency in 
our operations. The Board of Management and the Executive 
Committee are responsible for managing the risks associated 
with our activities and, in turn, for the establishment and 
adequate functioning of appropriate risk management and 
control systems (see Statement of the Board of Management 
in the Leadership section).

Our risk management framework 
and risk appetite
Our risk management framework is in line with the Enterprise 
Risk Management – Integrated Framework of COSO and 
the Dutch Corporate Governance Code, and provides 
reasonable assurance that our business objectives can be 
achieved and our obligations to customers, shareholders, 
employees and society can be met. 

Clarity on risk appetite, along with the boundaries that 
determine the freedom of action or choice, is provided to 
all managers and differs per objective area and type of risk: 
strategic, operational, financial and compliance.

For more information on our risk management framework, 
visit: www.akzonobel.com/risk-management-framework 

Enterprise
Risk Management
process

Risk identification
and assessment

Risk profile

Risk response
per risk profile

Actions

Risk profile +
Risk response

Supervisory
Board

Executive Committee
Top 10 risks + Risk response

Business Areas/Corporate
functions/Countries
Top 10 risks + Risk response

Business units
Top 10 risks + Risk response

Areas of major risk exposure
(businesses, projects, sites etc.)
Top 10 risks + Risk response

Enterprise
Risk Management
reporting

Risk consolidation

Risk transparency

AkzoNobel Report 2017  |  Strategic performance

31
31

 
Medium-term risks

Risk management in 2017

Enterprise risk management is a company-wide activity, 
under the responsibility of the Board of Management and the 
Executive Committee, which ensures we focus on the areas 
of major risk exposure. 

During 2017, we held 84 enterprise risk management 
workshops. They identified around 1,700 unique risk  
scenarios, which were prioritized by responsible manage-
ment teams and functional experts. The outcomes of all risk 
analyses are included in risk profiling and trend analysis and 
shared by managers across the company at different levels. 

Our initial focus is on major risks that may impact 
achievement of our strategy in the next three-to-five years 
(medium-term risks). We also recognize there are relevant 
risk factors beyond the five-year horizon that could impact 
our strategy (long-term risks). Both risk categories feature in 
this chapter on the understanding they are not exhaustive 
lists. There may be current risks the company has not fully 
assessed, or that are currently identified as not having a 
significant impact, which could, at a later stage, develop into 
a material impact. 

As well as risks listed in this section, our 2017 risk landscape 
changed due to the decision to separate Specialty 
Chemicals, and the actions of an activist shareholder.

The separation of Specialty Chemicals is not without risk. 
We have, however, assessed a complete set of risks and 
mitigating measures which we believe adequately address: 
•  All aspects – legal, operational, human and economic – of 

the path to separation

•  The options to divest or demerge 
•  The challenges that lie beyond the separation for the 

Specialty Chemicals, and Paints and Coatings businesses

During 2017, we intensified our discussions with 
shareholders. We will continue to develop this, and our 
communication with other stakeholders. 

32

Strategic performance  |  AkzoNobel Report 2017

The table below summarizes the major risk factors for the company in the next three-to-five years. 
The symbols represent management’s assessment of how these risks are expected to develop, 
compared with the previous year.

External – Strategic
•  Global economy and the geo-political context
•  International operations 
•  Strategic moves in our value chain

Internal – Strategic
•   Innovation, identification and successful  

implementation of major transforming technologies 

Internal – Operational
•  Attraction and retention of talent 
•  Production process risks 
•  Management of change

External – Operational
•   Sourcing of raw materials and energy 
•   Product liability
•   Environmental risks and liabilities
•   Information technology 

External – Financial
•  Post-retirement benefits
•  Fluctuations in exchange rates

External – Compliance
•  Complying with laws and regulations

Risk has been assessed to increase  

Risk has been assessed to decrease  

Risk has been assessed to remain fairly stable  

External - Strategic

Global economy and the geo-
political context
The world’s geo-political situation remains unpredictable 
and, despite an improved economic outlook, we continue 
to operate in highly competitive markets that require us 
to carefully manage cost and complexity and develop a 
good understanding of end-user segments. Failure in this 
area could have an immediate impact on market share and 
margins and could result in the company not realizing its 
financial guidance.  

Mitigating actions
•  Continue our strategy to bring down our operational cost 

base and reduce complexity

•  Leverage our Global Business Services to further 

standardize core functional processes in all regions 

•  Further deploy our commercial excellence programs and 
more sustainable product solutions to capture organic 
growth

•  Develop alternative business models – e-commerce, 

partnerships with start-ups

•  Have contingency plans prepared for a select number 
of scenarios, dealing with geographical or segment 
slowdowns    

   
   
33AkzoNobel Report 2017  |  Strategic performance33External - OperationalProduct liabilityHigh impact product liability claims, while unlikely, could follow from the use of former, current or new technologies and compounds.Mitigating actions• Quality improvement programs across the company• Product stewardship and regulatory affairs integrated in RD&I, HSE&S and sustainability agenda• Tailored insurance coverage for product liability claimsExternal - Operational Environmental risks and liabilitiesDue to the nature of our business, we use – and have used – potentially hazardous compounds in product development programs and manufacturing. We have been, and may still be, exposed to risks of environmental releases and contamination with associated risk of costs of regulatory compliance and claims.  Mitigating actions• HSE&S principles are embedded in our training programs and work ethic• Contingency plans and assignment arrangements are in place to mitigate material operational risks• Mandatory annual environmental liability reviews are conducted• Corporate directives cover recurring risk categories • Environmental standards and regulations are integrated in plant design• Provisions for environmental clean-up cost or indemnifications are recognized against earnings  • Innovation efforts to remain at the forefront of new, sustainable product introductionsExternal - StrategicInternational operations As a global business we are exposed to a variety of risks, many beyond our control, such as unfavorable geo-political, social or economic developments and developments in laws, trade policies, regulations and standards. Our ambition to grow the business across the globe will further expose us to these risks.   Mitigating actions• Strategically spread activities geographically and serve many sectors • Carefully monitor the political, economic and legislative conditions across the globe• Refer major investment decisions to Executive Committee• Combine implementing international compliance standards with local transparency and accountabilityExternal - StrategicStrategic moves in our  value chainAn accumulation of strategic moves (horizontally and/or vertically) impacts our competitive position and/or increases the vulnerability of operations. Further consolidation renders acquisitions more expensive, makes possible anti-trust implications larger and the required synergy targets more difficult to achieve. Mitigating actions• Competitive intelligence analysis of (new) competitors, customers and suppliers• Strengthen M&A and integration capabilities• Enhance pipeline of viable market and technology opportunities for mergers and acquisitions, focusing on strategic rationale  • Pro-actively explore M&A outside auction processesExternal - OperationalSourcing of raw materials and energy Prices for key raw materials and energy can be volatile, are affected by economic conditions and regulations and have a direct impact on margins. In addition, there is a non-level playing field on a global level (e.g. shale gas, national policies, subsidies), which affects our competitive position. The chart below shows our relative spend on these key raw materials, excluding energy. Mitigating actions• Our procurement sourcing processes (ALPS Source) and organization are designed to actively leverage the cost, quality and delivery of raw materials and energy, including the performance of suppliers. This includes managing the risks related to single sourced materials, demand forecasting and margin-impact assessment• Our Supplier Sustainability Program is embedded in our sourcing strategy, selection and management process to ensure compliance of critical suppliers, while also driving continuous improvements. We are also active in several industry groupsBreakdown of total raw material spend* in % A  Additives 15B  Chemicals & intermediates 22C  Latex & monomers 9D  Pigments & colorants 4E  Packaging 10F  Resins & precursors 23 G Solvents 8H  Titanium dioxide 9 FEABCDEFGH* Total operations.•  Centrally monitor access control processes and identity 

External - Financial 

Fluctuations in exchange rates 

External - Operational

Information technology

The company’s longer term IT strategy means we 
increasingly rely on fewer consolidated critical applications, 
including industrial process control systems. As the number 
of digital exchanges of business transactions is increasing, 
the non-availability of IT systems, or unauthorized access, 
can have a direct impact on our business processes, 
competitive position and reputation.

Mitigating actions
•  Focus on measures such as redundant design, back-up 
processes, virus protection, anti-spoofing, advanced 
forensic scanning and mission critical infrastructure 
support

and access enhancements

•  Improve and test end-user awareness and behavior via 

cyber-security campaigns and e-learning    

•  Roll-out of the new IM security standard for industrial 

control systems to all manufacturing locations

•  Further test and improve the IT security response and 

incident management process

External - Financial

Post-retirement benefits

Our current policy is to contribute to defined contribution 
schemes wherever possible. A number of defined benefit 
pension and healthcare schemes from the past are generally 
funded through external trusts or foundations, where 
AkzoNobel faces the potential risk of funding shortfalls.

Mitigating actions
•  Our policy is to offer defined contribution schemes to new 
employees and, where appropriate, to existing employees. 
The most significant defined benefit schemes are the 

34
34

Strategic performance  |  AkzoNobel Report 2017

ICI Pension Fund and the AkzoNobel (CPS) Pension 
Scheme in the UK. Both are closed to new entrants. They 
are managed and controlled by independent trustees. 
The funded status of these schemes is affected by 
the trustees’ investment decisions, market conditions, 
demographic experience and any regulatory actions. This 
may require additional funding from the former employing 
entities and Akzo Nobel N.V. and may adversely impact 
our business and results

responsible for any liabilities arising out of non-compliance 
with these laws and regulations.

Mitigating actions
•  Implementation of Business Partner Compliance 

Framework

•  Monitor and adapt to significant changes in the legal 

systems, regulatory controls, customs and practices in the 
countries in which we operate 

•  We practice proactive pension risk management and 

•  Remain dedicated to minimizing AkzoNobel’s compliance 

continuously review options to reduce the financial and 
demographic risks associated with all our defined benefit 
plans, for example through hedging interest rates, inflation 
and mortality risks via investment in longevity and bulk 
annuity policies 

risk by fostering an open and transparent culture, 
continuously educating and training our employees 
worldwide and increasing awareness

•  Monitor overall compliance through our comprehensive 
annual Non-Financial Letter of Representation process, 
as well as our annual Competition Law Compliance 
Declaration

•  Continue to embed company-wide standard setting and 
compliance awareness through activities and training 
programs, including training on the Code of Conduct

With operations in more than 80 countries and reporting in 
euros, we are exposed to currency fluctuations.

Internal - Strategic

Mitigating actions
•  A centralized treasury function managing foreign currency 

exposure (see Note 24 of the Consolidated financial 
statements)

•  Risk reduction through local-for-local production
•  Strive for natural hedges in our main currencies to reduce 

transactional exposure

External - Compliance

Complying with laws and  
regulations
Our international footprint exposes us to (continuously 
expanding) laws and regulations. We may be held 

Innovation, identification and 
successful implementation of 
major transforming technologies

Our success and leadership positions depend on the 
sustainable growth of our business through research, 
development and innovation in order to foster the adoption 
of major transforming technologies.

Mitigating actions
•  Prioritize funding for technology road maps and innovation 

strategies

•  Enhance our global open innovation capability
•  Invest in promising venture funds 
•  Explore acquiring/partnering with innovative start-ups 

Long-term risks

Long-term risks are existing risks associated with current 
trends that are anticipated to increase; or risks currently not 
material, but that could develop into major areas of concern 
for a business, or for society as a whole. We monitor the 
development of these risks as part of our risk management 
process and include them in our overall strategic 
assessment.

Internal - Operational

Internal - Operational 

Attraction and retention  
of talent
Ensuring continued alignment between a rapidly evolving 
business environment and qualifications, capabilities and 
talent of our workforce across the globe is an increasingly 
complex process. At the same time, it determines to a large 
extent the success of our organization. 

Management of change

To support the implementation of our strategy, we continue 
to implement important changes in our operating model 
across the entire company.  

Mitigating actions
•  Focus on core principles and values to set desired 

The most significant long-term risks we observe are:
•  Public concern over specific substances and their 

Mitigating actions
•  Strengthen AkzoNobel’s employee value proposition, 

behavioral changes in motion

•  Embed project and change management in the curriculum 

of the AkzoNobel Academy

based on the company purpose and brand 

•  Roll out principles of commercial excellence in all levels of 

•  Further improve talent and succession action planning
•  Fully embed leadership behaviors in our Performance and 

the organization

•  Combine sales and marketing under the responsibility of 

Development Dialog annual appraisal

the newly created role of Chief Operating Officer

•  Accelerate the adoption of a new organizational model 
through the creation of a Planning and Transformation 
Office

•  Continue the journey of creating fit-for-purpose support 
functions to drive synergies and standardization and 
leverage expertise at a company-wide level

In May, our high-end Levis paint brand was officially launched onto the market in China 
at a special event staged in Shanghai. The introduction is designed to further strengthen 
the company’s competitiveness in the Chinese decorative paint market.

•  Deploy the AkzoNobel Academy to the full extent

Internal - Operational 

Production process risks

Production process risks arise from areas such as personal 
health and safety and process and product safety, and can 
impact our organization and reputation and cause business 
continuity risks. 

Mitigating actions
•  ALPS is being implemented to drive continuous 

improvement and operational excellence

•  Operate under state-of-the-art safety requirements for our 
manufacturing and RD&I sites (e.g. AkzoNobel People, 
Process and Product Safety Common Platform)

•  Ongoing business continuity planning and risk transfer 

arrangements

environmental impact (such as hazardous substances, 
plastics/synthetic polymers, fossil fuels), could result in 
major changes in our markets

•  Emerging technologies – including downstream process 
technology, digital and cybercrime – transforming our 
markets, the application of our products and supply 
chains and triggering the introduction of an ever more 
stringent legal and regulatory environment 

•  Failing to listen to, and engage with, an ever-widening 
field of stakeholders and address their social and 
environmental concerns, leading to reputation and 
financial damage

•  Not making sustainable business imperatives an integral 
part of economic value creation, due to variable maturity 
of markets, as well as real and perceived differences in 
risks and opportunities 

•  Increased instability due to a rise in national sentiment, 

increased public pressure to move away from 
globalization, increased geo-political tensions and failure of 
national and supranational governance, having a negative 
impact on business and an effective global response  
to climate change, or man-made environmental damage 
in general

AkzoNobel Report 2017  |  Strategic performance

35
35

Business performance

Established in 1931, the Dulux brand (a com bination of the words “durable” and “luxury”) is now officially recognized as a mega-brand and is a firm favorite for consumers in countries around the world. The first paint brand to advertise on TV, Dulux continues to innovate, develop exciting colors and introduce new functionality. In 2017, new product launches included Dulux Wood Charm – a water-based woodcare product for the Asian market – and Dulux Biocare, an interior paint which will help boost the sustainable development of China’s eco-friendly residential repainting market.37The following section gives a detailed summary of how each of our businesses performed during 2017. Information on market characteristics is also provided. Paints and Coatings 38Specialty Chemicals 52Business performanceBusiness performanceAkzoNobel Report 2017  |  Business performance3737Paints and Coatings

Things are rarely dull when you are part of a rapidly 
consolidating global industry sector and so it proved in 2017. 
It will no doubt be remembered as one of the most eventful 
years in AkzoNobel’s long history, but along with that came 
new opportunities. 

between business needs and operational and supply chain 
delivery. We’re convinced it’s the natural next step in our 
evolution as we remain committed to working closely with 
our customers and firmly establishing ourselves as the 
number one choice.

Operating in such a dynamic, competitive environment had 
its challenges, and while we experienced difficulties in certain 
markets, others proved more favorable due to a combination 
of regional demand, changing consumer preferences 
for bio-based products and ongoing technological 
advancements. The strength of our brands and products also 
drove overall performance as we leveraged our scale and 
continued to invest in water-based technologies and digital 
solutions to support the growing needs of our customers.

Our clear strategic focus ensured we made steady progress 
with our growth ambitions during the year, securing three 
acquisitions. In July, we announced a double deal for the 
UK’s Flexcrete Technologies Ltd. and French manufacturer 
Disa Technology (Disatech). Flexcrete manufactures industry-
leading technical mortars and high performance coatings 
for concrete, while Disatech supplies innovative adhesive 
films used in the aerospace, transportation and industrial 
equipment sectors. This was followed in November by the  

“WE ARE CREATING A WORLD-
LEADING COMPANY WHICH  
IS WELL POSITIONED TO 
ACCELERATE GROWTH AND 
ENHANCE PROFITABILITY” 

The Paints and Coatings organization is therefore looking 
ahead with confidence. We are creating a world-leading 
company capable of driving faster business planning and 
are well positioned to accelerate growth and enhance 
profitability. We have a clear strategy to grow our business, 
develop our world class brands and color expertise and 
continue driving our digital and innovation agendas. And we 
have the organization in place to enable optimal alignment 

acquisition of the business of V.Powdertech Co., Ltd., the 
leading Thai manufacturer of powder coatings (see page 11).

One of the main 2017 highlights was the opening of our 
new site in Ashington in the UK – the largest ever global 
investment in the company’s paints activities. The world’s 
most advanced and sustainable paint plant, it’s the new 
center of production for our global mega-brand, Dulux, 

During 2017, we introduced a 
new organizational set-up for 
Paints and Coatings in preparation 
for AkzoNobel’s future as a 
focused paints and coatings 
company. Ruud Joosten (pictured 
right) became Chief Operating 
Officer, while David Allen (left) 
was appointed Chief Supply 
Chain Officer. Part of a major 
strategic restructuring, David is 
now responsible for making our 
paints and coatings, while Ruud 
is responsible for marketing and 
selling them. Here, they reflect on 
the year’s events.

38

Business performance  |  AkzoNobel Report 2017

   
which is also the UK’s leading decorative paint brand. We 
have taken the best technology available globally, improved 
on it and put it all under one roof, ensuring this new facility 
represents a significant step forward for the whole industry. 
It’s also home to our second Dulux Academy, set up to help 
the UK painting and decorating industry meet the ever-
growing demand for skilled professionals. In addition to 
Ashington, we opened a new €31 million coatings plant in 
Chonburi, Thailand, our ninth production site in South East 
Asia. We also inaugurated a new Aerospace Color Center 
in Dongguan, China, which will offer improved and faster 
service to existing and new customers.

The ability of these new plants to serve our customers 
faster and more reliably is crucial, which is why our new 
organizational structure is designed to not only drive 
operational synergies and standardization, but also leverage 
expertise across all our activities. The key to maximizing the 
power of our brands, accelerating our operational excellence 
benefits and working towards a lower cost to serve is 
Integrated Business Planning. It will be a driving force linking 
the needs of the business with our manufacturing capability 

Our new Aerospace Color Center in Dongguan, China, will offer improved and faster 
service to new and existing customers.

Ruud and David pictured with senior management from the Paints and Coatings businesses.

and will be pivotal to ensuring we lower the cost of getting 
our products to our customers on time, in full. 

This change in the way we operate will be fundamental to 
creating a fit-for-purpose Paints and Coatings organization 
(see pages 21 and 22 for more details). It will also create an 
even stronger platform for us to accelerate the introduction 
of new products and technologies – because meeting 
customer needs is at the heart of what we do. In 2017, we 
made solid progress in this area, most notably in creating 

global concepts such as Easycare – a highly durable interior 
consumer paint featuring unique stain repellent technology – 
which repels liquid spills, making them easier to wash away. 
It’s being implemented in more and more countries and 
underlines our strategy of using our global leverage to win 
locally. For professional painters, we launched Sikkens Alpha 
Rezisto – which repels many common household stains – in 
numerous European countries. In addition, a new generation 
of BPANI (BPA non-intent) coatings for beer and beverage 
packaging was introduced, providing customers with more 

AkzoNobel Report 2017  |  Business performance

39

Partnerships are another way of sharing knowledge and 
know-how, and two other developments in 2017 – both 
closely related – enabled us to highlight our long-established 
maritime heritage. In June, we joined forces with The Ocean 
Cleanup for the largest clean-up in history. For the next 
five years, we’ll be providing our advanced, biocide-free 
International coatings technology for their devices and 
equipment. The main aim during that time will be to remove 
half the plastic in the Great Pacific Garbage Patch. Our 
International and Awlgrip coatings also feature on all the 
boats in the Volvo Ocean Race, which started in October 
and is due to finish in June 2018. As the world’s largest 
producer of marine coatings, with a maritime heritage 
stretching back more than a century, these two partnerships 
are a natural fit for AkzoNobel and perfect showcases  
for our expertise.

Another great partnership saw us team up with global peace 
movement MasterPeace. With walls so often being seen as a 
symbol of division, we worked with local artists and residents 
to paint 141 “Let’s Colour” Walls of Connection in over 30 
cities around the world. We also widened our partnership 
with SOS Children’s Villages to include six new countries 
in 2018, further highlighting our ongoing commitment to 
contributing to the societies in which we operate. 

From a financial perspective, it was a mixed year, with 
positive developments in some areas being offset by a series 
of negative impacts. Although raw material prices remained 
high, it’s clear that our strategy to grow the Paints business 
is working, while in Coatings, aside from the challenges 
presented by the downturn in the marine, and oil and gas 
industries, we performed well in our other markets and made 
good progress while continuing to develop new and exciting 
products for our customers. 

as Turkey and Russia, while Latin America stabilized after a 
difficult period. There is ongoing uncertainty in the UK, but 
we command a strong leadership position with our Dulux 
brand and have signalled our intent to continue supplying 
the best possible products for our customers by opening the 
new world class plant in Ashington.

In Coatings, the Specialty, Powder and Automotive 
businesses all performed well, with Powder in particular 
benefiting from its global leadership position. The business 
continues to grow, with new sites under construction in India 
(Thane) and China (Changzhou). In fact, the Changzhou 
powder plant is the biggest of its kind in the world. It was a 
very different story for our Marine and Protective Coatings 

Launched in November, Carbeat is an industry first digital solution for automotive repair 
shops which gives a real-time overview of the repair process and offers significant 
benefits. 

business, due to the depressed shipbuilding industry and the 
sluggish oil and gas segment. 

There were two main developments with regards to the 
Paints business during 2017. On a positive note, we saw 
volume growth in many parts of the world, especially Asia. 
However, the high price of raw materials impacted our 
results. We saw some recovery in European countries such 

As we move forward into a new era for the organization,  
we will continue to look for synergies in terms of sales, 
marketing and innovation excellence. There are clearly  
many benefits to be gained from learning from each other  
in areas such as color, product development, sales, 

It’s estimated that the carbon footprint per liter of paint produced at our new 
Ashington site in the UK will be 50% lower, compared with facilities at the plants 
it is replacing.

sustainable and innovative solutions. Automotive Coatings 
also deployed its 10,000th Automatchic Vision device for 
perfect color matching. 

Meanwhile, another digital innovation – our Visualizer 
decorating app – continued its remarkable success story. 
Downloaded nearly 20 million times to date (with 192 million 
visualizations being made in 2017 alone), it allows people 
to play with color ideas and see what rooms will look like, 
before anything is applied to the wall. Regularly upgraded 
with new features, it’s just one of the ways in which we share 
our global expertise in color and design with customers and 
consumers (see page 47). 

Other examples of how we worked closely with customers 
this year to successfully deliver advanced solutions include 
Carbeat, an industry first digital tool for vehicle repair 
shops which offers significant benefits by giving a real-
time overview of the repair process. We also supplied the 
victorious Eindhoven University of Technology team in the 
World Solar Challenge with high performance coatings and 
technical expertise.  

40

Business performance  |  AkzoNobel Report 2017

 
During 2017, we teamed up with celebrity hot rod builder Dave Kindig, who hosts 
popular TV show Bitchin’ Rides. Together, we designed and launched Modern Classikk, 
a new custom color line of automotive paints. The range includes 26 eye-catching colors 
that have never been seen on the road before.  

marketing and digital innovation. For example, the work 
being done in Paints to convert to water-based products  
is clearly something we can transfer to Coatings. Similarly, 
pricing excellence initiatives from Coatings will be  
mirrored by initiatives in Paints. It will all contribute to 
achieving our 2020 financial guidance of 15% ROS* and 
ROI** in excess of 25%. 

The most important factor in making all of this work will  
be our colleagues around the world, who take great  
pride in what they do. By working together as a single 
company with a single objective, we can realize our  

** Excluding unallocated corporate center costs; assumes no significant  

market disruption.

** Excluding unallocated corporate center costs and invested capital; assumes no 

significant market disruption.

vision of achieving a world class, customer-driven digital 
supply chain which operates at top quartile operational 
and financial performance levels. We are engaging all our 
employees to deliver on the sustainable business imperatives  
– value selling and resource productivity – by incorporating 
sustainability in their personal objectives. 

It’s an exciting time for the company and we’re confident that 
our passion for paint and focus on powerful performance will 
ensure we deliver for all our stakeholders.

AkzoNobel Report 2017  |  Business performance

41

 
€3.9 billion  revenue€351 million  EBIT€2.7 billion  invested capitalEconomic value: OrganizationEnvironmental value: InputOrganization 2.5 million tonsupstream CO2(e) emissionsEmployee safety is a key priority and we are actively driving towards a reduction in the number of incidents.14,400  employees at year-end 20170.2  total reportable rate of injuries  (per 200,000 hours) €112 million capital expendituresDuring 2017, we invested in increased asset integrity in both growth and mature markets, while continuing to invest in selected growth projects, such as the Ashington (UK)  state-of-the-art paint factory, officially inaugurated in September 2017, and the Langfang plant in China. TotalExchangeratesAcquisitions/divestmentsPrice/mixVolume-3%0%-2%2%7%Revenue development in % versus 2016  Increase      DecreaseWe continue to improve efficiency by reducing our energy use per ton of production, and are working towards improving our share of renewable energy. We continue to drive resource productivity to make the most of valuable raw materials and reduce environmental impact, while strengthening our business.1,800 TJenergy useDecorative Paints value creation summary 2017As a leading global supplier of decorative paints, our brands are crucial to our success. Our Decorative Paints activities are fully focused on the buildings and infrastructure end-user segment, serving both consumers and professional painters. In order to create more economic, environmental and social value, our inno-vation is geared towards reducing our upstream and downstream supply chain impact by changing formulations to water-based technology. Many of our brands are household names and we work closely with local communities via a series of national and international initiatives, some of which involve volunteer support from our employees. The aim is to benefit the creation of more social value. All these initiatives are designed to play a role in contributing to our financial performance and enable us to deliver more economic value for our investors.Social value: InputOrganizationBusiness performance  |  AkzoNobel Report 201742Revenue breakdown by business unit 
in %

C

B

A

A Decorative Paints Europe, Middle East and Africa  54

B Decorative Paints Latin America 

C Decorative Paints Asia 

13

33

Outcomes

Outcomes

 9.0% ROS
 12.5% ROI
 27%

of revenue from eco-premium solutions with 
customer benefits, due to RD&I investments

0.1 million tons

CO2(e) emissions own operations 

1.2 million tons

downstream CO2(e) emissions

3.7 million tons

CO2(e) emissions cradle-to-grave

 16% 

improvement CO2(e) per ton of sales from 
2012 cradle-to-grave carbon footprint

30 kilotons 

total waste

Outcomes

€676  million

employee benefits

13.1 million 

lives positively impacted by our  
“Let’s Colour” program

1,460  

people trained as painters

We participate in community programs 
and local sponsorships.

AkzoNobel Report 2017  |  Business performance

43

 
 
Decorative Paints key business developments

Decorative Paints Europe, Middle East and Africa  

•  Market share growth achieved in Europe and Africa, despite higher raw material costs, 
price increases in several countries and lower consumer confidence in the UK. We also 
saw growth in exterior products in Turkey and strong progress in our professional painters 
business in Belgium and the Netherlands

•  We opened the world’s most advanced and sustainable paint plant in Ashington, UK.  
The new center of production for Dulux – the UK’s leading decorative paint brand –  
it represents the largest ever global investment in our paints activities

•  Sikkens Alpha Rezisto was launched for professional painters in numerous European 
countries. The product’s hydrophobic coating creates a surface which repels many 
common household stains 

•  Successful mid-tier consumer product launches took place in Russia, South Africa 

and Morocco, while new e-commerce initiatives were successfully launched in several 
countries, including the Netherlands, Poland and the UK

•  Our UK business was awarded the Carbon Trust Triple Standard for the second time. It 

recognizes AkzoNobel as having the greatest positive impact on the environment

Some of our customers

Key cost drivers

Revenue in € millions

• Oil price
• Energy prices
• Titanium dioxide price

•  Bricomarche
•  Leroy Merlin
•  Kingfisher
•  OBI

Top raw materials

• Binders/resins
• Titanium dioxide
• Packaging materials

2,263

2,160

2,095

2015

2016

2017

Key brands

44

Business performance  |  AkzoNobel Report 2017

Decorative Paints Latin America 

Decorative Paints Asia 

•  Revenue and volumes were up, despite economic weakness and political uncertainty in 

•  We continued to perform well in 2017, achieving growth throughout Asia, despite 

our key market, Brazil

•  Launched Easycare premium wall paint across the region and aligned all markets to the 

Weathershield family of premium exterior wall paints

continued higher raw material costs, which had an adverse impact across the region. India 
was also affected by the lingering effects of demonetization in the first half year, and the 
mid-year implementation of goods and services tax (GST)

•  Commercial excellence initiatives adopted by our distributor network in Brazil resulted in 
gains in store presence and sales. As a result, we were ranked #1 supplier among small 
retailers for the first time in a survey run by the construction retailers’ national association 
•  A new water treatment plant was inaugurated at Mauá in São Paulo, which allows recycled 
water to be used to make paint. The facility expects to reuse 80% of its water in 2018 and 
100% by 2020

•  Product launches included Dulux Wood Charm, a water-based woodcare product, and 
Dulux Aqua Shield, a consumer waterproofing solution which has 60% thicker film and 
better water beading, enabling it to close cracks and prevent water seepage

•  In China and North Asia, we relaunched our Levis brand and introduced Dulux Biocare, 

which is United States Department of Agriculture (USDA) certified and will help boost the 
sustainable development of China’s eco-friendly residential repainting market

•  We also announced phase two of the Tangará Reserve project in Mauá, focused on 

•  We cooperated with Beijing Western Sunshine Rural Development Foundation to build a 

preserving 700,000m2 of Mata Atlântica forest that lies inside our site 

kindergarten for the Ruicong School in Langfang, China

•  As part of our global “Let’s Colour” initiative, artist Luna Buschinelli created a 2,500m2 

•  An agreement was signed with China National Sports Group and Dow Chemical to launch 

artwork at a school in Rio de Janeiro, using 1,000 liters of our Coral paint. It will feature in 
the next Guinness Book of World Records as the largest mural painted by a woman

our first-ever partnership in the sports and education sectors. It involves embedding 
sustainable development practices into the construction and renovation of sports venues 
and school buildings across China

Revenue in € millions

Revenue in € millions

561

484

520

1,185

1,196

1,289

2015

2016

2017

2015

2016

2017

Key brands

Key brands

AkzoNobel Report 2017  |  Business performance

45

Our color experts work with industry specialists to identify global trends and turn them into inspirational color palettes to ensure surfaces get the splash of color and caring touch they deserve. The much-anticipated trend reports we produce provide consumers and designers with exciting ideas to help coat products and transform living spaces. Business performance  |  AkzoNobel Report 201746INSPIRING OUR WORLD WITH COLORFor hundreds of years, we’ve been helping to put color on just about anything you can imagine – in  a way that’s designed to make everyday life better. Working with industry specialists, our color experts identify global trends and translate them into inspirational palettes to ensure that the walls in our homes, our electronics, furniture, vehicles and buildings get the splash of color and the caring touch they deserve.Every year, our much-anticipated trend reports – such as ColourFutures, Trend Editions and our Color of the Year – provide consumers and designers with exciting ideas to help coat products and transform living spaces. Meanwhile, every four years, we update our Futura collection for powder coatings – a collaboration with leading trend consultants – which offers a new source  of inspiration to architects and designers.The comprehensive research which underlies these activities serves as the foundation for color innovation and inspiration across all our businesses. They work together with our Global Aesthetic Center in the Netherlands and a group of international specialists to identify societal trends and consumer behaviors. The aim is to better understand our global society and what we need from our environment. These trends are then translated into the colors that help shape our lives. Our color design teams take this research a step  further when determining what’s needed for the next  generation of phones, cars, buildings and consumer appliances. We know that when our customers paint or coat something, they care about it – and so should we. That’s why our advice depends on truly understanding customers and their technical requirements. This  insight helps us create the colors and textures that ultimately drive design choices.We’re also using digital innovation to make it easier for customers to take advantage of our color knowledge and expertise. Our popular Visualizer decorating app, for example, allows people to play with color ideas and see what rooms will look like, before any paint has been applied to the wall. It has been downloaded nearly  20 million times to date. Meanwhile, our highly successful Automatchic Vision tool is a revolutionary digital system which allows bodyshops to precisely measure and match the existing color on any area of a vehicle. We deployed our 10,000th device during 2017. This collaborative process of working with in-house and global experts – and most importantly with our customers – ensures that we keep our finger on the pulse of global design and societal trends. It helps us stay one step ahead so we can lead the way in defining the colors that surround us every day. “WE KEEP OUR FINGER ON THE PULSE OF GLOBAL DESIGN AND SOCIETAL TRENDS”Click to  watch video47AkzoNobel Report 2017  |  Business performancePerformance Coatings value creation summary 2017

Our Performance Coatings businesses 
supply high performance coatings, primarily 
to business-to-business customers. We 
are increasingly incorporating low energy 
processes and working to reduce our carbon 
footprint across the value chain. Innovation is 
also key to our product development, which 
is often highly technical in order to meet 
strict customer specifications. 

Particular emphasis is placed on supplying 
products that offer environmental benefits  
for our customers. The aim is to help us 
create economic, environmental and social 
value. We continue to be committed to 
safety, as well as our talent development 
programs and our contribution to various 
community activities. 

All these initiatives are designed to play 
a role in contributing to our financial 
performance and enable us to deliver more 
economic value for our investors.

Economic value: Organization

€5.8 billion  

revenue

€129 million 

capital expenditures

Revenue development in % versus 2016

  Increase    

  Decrease

-1%

0%

5%

-2%

2%

€669 million  

EBIT

€2.9 billion  

invested capital

During 2017, we invested heavily in capacity 
expansions in emerging markets, and more 
moderately in mature markets. Examples 
include the opening of our Changzhou 
powder coatings production facility in China, 
aimed at strengthening our leading position 
in North Asia. We also invested in a new 
powder coatings site in Thane, India. In 
addition, several efficiency improvement 
projects were carried out, mostly in Europe. 

Volume

Price/
mix

Acquisitions/
divestments

Exchange
rates

Total

Environmental value: Input

Organization

 4.0 million tons

upstream CO2(e) emissions

4,600 TJ

energy use

We continue to improve efficiency by 
reducing our energy use per ton of 
production, and are working towards 
improving our share of renewable energy. 
We continue to drive resource productivity 
to make the most of valuable raw materials 
and reduce environmental impact, while 
strengthening our business.

Social value: Input

Organization

19,900  

employees at year-end 2017

0.2 

total reportable rate of injuries  
(per 200,000 hours)

Employee safety is a key priority and we are 
actively driving towards a reduction in the 
number of incidents.

48

Business performance  |  AkzoNobel Report 2017

Revenue breakdown by business unit 
in %

C

A

B

A Marine and Protective Coatings 

B Automotive and Specialty Coatings 

C Industrial and Powder Coatings 

22

27

51

Outcomes

0.3 million tons

CO2(e) emissions own operations

8.3 million tons

downstream CO2(e) emissions

Outcomes

12.6 million 

tons

CO2(e) emissions cradle-to-grave

11.6% ROS
  23.4% ROI
17%

of revenue from eco-premium solutions with 
customer benefits, due to RD&I investments

 5% 

increase CO2(e) per ton of sales from 2012
cradle-to-grave carbon footprint

47 kilotons 

total waste

Outcomes

€1,074 million

employee benefits

We highly value, and actively work on 
improving employee engagement.  
We’re investing in training and development 
and continue to work on achieving a more  
diverse workforce.

We participate in community programs 
and local sponsorships.

AkzoNobel Report 2017  |  Business performance

49

 
 
 
 
Performance Coatings key business developments

Marine and Protective Coatings

Automotive and Specialty Coatings

•  Headwinds in the upstream oil and gas market depressed demand and impacted  

•  Overall performance was strong, despite increasing raw material prices and a highly 

volume, while the marine sector continued to experience tough market conditions, mainly 
in new build

•  Significant growth achieved in North America, despite extreme weather challenges
•  Completed the acquisition of Flexcrete Technologies Ltd., a UK-based manufacturer of 

competitive environment

•  Acquired Disa Technology, a French manufacturer of innovative technical marks and 

decorative film technologies, to boost our portfolio of liquid coatings and films

•  Opened a hi-tech Automotive Training Center in Dubai, offering wet paint and powder 

industry-leading technical mortars and high performance coatings for concrete

services across multiple segments

•  Partnered with The Ocean Cleanup to provide advanced, biocide-free coatings for all their 

devices and equipment for the next five years

•  New Aerospace Color Center opened in Dongguan, China, to meet growing demand
•  Successfully integrated part of BASF’s Industrial Coatings activities into our Commercial 

•  Enhanced our leading position in the wind energy industry by successfully integrating the 

Vehicle organization

RELEST wind blade coatings technology and teams

•  Announced a €13 million investment in Felling, UK, to establish an RD&I campus for 

protective coatings research, testing and simulation

•  Achieved significant sales of Chartek 2218, our latest epoxy passive fire protection system
•  Suite of digital tools introduced to help improve customer engagement and service

•  Deployed the 10,000th Automatchic Vision device for perfect color matching 
•  Rolled out new super yacht coating range and high performance antifouling yacht solutions 
•  Launched new range of additives and resins used in anti-fingerprint and easy-clean 

coatings for consumer electronics and automotive interiors

•  Supplied the victorious Eindhoven University of Technology team in the World Solar 

Challenge with coatings and technical application expertise

Key brands

Revenue in € millions

1,572

1,458

1,299

Key brands

Revenue in € millions

1,545

1,512

1,551

• Hyundai Heavy 

Some of our customers
• APM Maersk
• Bechtel
• Brunswick
• ExxonMobil
• GE
• Hapag Lloyd

Industries
• Rio Tinto
• Sandvik
• Shell
• Siemens

Top raw materials
• Epoxy resins and 
  organic solvents
• Epoxies

• Curing agents
• Titanium dioxide

Key cost drivers
• Oil feedstock chain
• Metals, base chemical prices

50

Business performance  |  AkzoNobel Report 2017

2015

2016

2017

Geo-mix revenue by destination in %

C

C

A

A

B

B

A EMEA 

B Americas 

C Asia Pacific 

Some of our customers
• Airbus 
• Allianz
• BBG
• Boeing
• Dell
• General Motors

• Gold Coast Marine
• HP
• KMC/HMC
• Leonardo
• Plastic Omnium
• Samsung

Top raw materials
• Acrylic resins
• Effect pigments
• Ester solvents
• Isocyanates

Key cost drivers
• Metals, base chemical prices
• Oil, energy prices

32

22

46

2015

2016

2017

Geo-mix revenue by destination in %

C

A

B

A EMEA 

B Americas 

C Asia Pacific 

39

31

30 

 
 
Industrial and Powder Coatings

•  Strong volume growth in Powder Coatings, while Industrial Coatings also achieved volume 

and revenue growth

•  Acquired the business of  V.Powdertech, the leading Thai manufacturer of powder coatings
•  Three new Powder Coatings sites under construction in India and China (Changzhou). The 

Changzhou plant is the biggest of its kind in the world

•  Opened a €31 million coatings plant in Chonburi, Thailand (serving several businesses, 
including Industrial Coatings), and a new powder coatings factory in Chengdu, China
•  A new generation of BPANI (BPA non-intent) coatings for beer and beverage packaging 

was launched, providing customers with more sustainable and innovative solutions
•  Wood Coatings continued to roll out its NDuraSilk range of high performance kitchen 

cabinet coatings, which offer increased efficiency in application

•  Launched new Futura collection for powder coatings, an extensive range of highly durable 
and sustainable colors, finishes and textures developed with trend experts PeclersParis

•  Integrating the relevant parts of the acquired BASF Industrial Coatings business into  

our activities

Key brands

Some of our customers
• Arcelor Mittal
• Ardagh
• Ball
• Bluescope Steel
• Bosch
• Caterpillar

• Crown
• IKEA
• Lacquer Craft Furniture
• McDonalds
•  Masterbrand  
Cabinets Inc.

• Nokia
• Philips
• Scania
• Siemens
• Tata Steel 
• Whirlpool

• Nitrocellulose
• Methanol, urea
• Butyl acetate, acetone and xylene solvents

Top raw materials
• Polyester and epoxy resins
• Glycol, ether and aromatic solvents
• Titanium dioxide
• Latex resins

Key cost drivers
• Basic feedstock prices
• Oil and natural gas prices
• Propylene and VAM

Revenue in € millions

2,867

2,732

2,974

2015

2016

2017

Geo-mix revenue by destination in %

C

B

A

• Agrochemical feedstocks (urea)
• Cotton

A EMEA 

B Americas 

C Asia Pacific 

45

28

27

AkzoNobel Report 2017  |  Business performance

51

 
Specialty Chemicals

In addition to our record financial performance, we also 
achieved the lowest safety incident rate in the history of 
AkzoNobel’s chemicals business. Over the last two years, we 
have reduced our incident rate by 58%. 

With the foundations in place, we are now focusing on the 
next stage of value creation – organic growth. This gained 
traction in 2017, driven by increasing demand from our 
customers. To satisfy this growing demand, we approved a 
series of debottlenecking investments and expanded several 
sites in all our key regions.

Meanwhile, construction of a new membrane technology 
plant in Germany was completed for the production of 
potassium hydroxide, chlorine and hydrogen – in a joint 
arrangement with Evonik – while in Spain, our Sal Vesta joint 
arrangement opened up new markets in the Mediterranean 
following the opening of a new packaging facility in Súria. We 
also broke ground at several locations, including a world-
scale plant for monochloroacetic acid (MCA) in Gujarat, India 
(as part of a joint arrangement with chemical company Atul), 
and at our Kvantorp plant in Sweden (as part of a project to 
expand production capacity for chelated micronutrients).  

“WE ARE IN A STRONG POSITION 
AND READY TO STAND  
ON OUR OWN FEET” 

Werner Fuhrmann  
CEO of Specialty Chemicals and member of the  
Executive Committee 

For example, in China, we completed an expansion at our 
Boxing plant – significantly increasing Surface Chemistry’s 
regional product portfolio – and boosted production capacity 
for dicumyl peroxide (DCP) at our Ningbo multi-site by 
40%. We then announced plans to further increase DCP 
capacity in Ningbo by another 50% by Q3 in 2018. In North 
America, capacity for sodium hydrosulfide was increased in 
LeMoyne (US) to meet growing customer demand, while in 
Los Reyes (Mexico), we inaugurated a capacity expansion 
for the production of organic peroxides. Over in Brazil, we 
completed the expansion of the Chemical Island at the  
Fibria Três Lagoas site, which is now the largest single pulp  
mill in the world. 

This activity throughout the year shows that we are 
investing all over the world and are continuing to satisfy the 
requirements of our customers.

Organic growth is also being stimulated through the  
introduction of new products and technologies. I’m 
particularly excited by the work being done in our Ethylene 
and Sulfur Derivatives business to develop a novel 
technology platform for the production of ethylene amines 
and their derivatives from ethylene oxide. In addition, 
a partnership with Itaconix was announced to develop 
innovative, bio-based chelates for use in cleaning markets. 
I was also very pleased to see our first Imagine Chemistry 

We achieved record results in 
2017 and grew the business, 
despite currency headwinds and 
challenging conditions in some 
markets. Our solid track record of 
improving profitability, combined 
with a commitment to operational 
excellence and capturing long-
term growth, mean we are in a 
strong position and ready to stand 
on our own feet as we separate 
from AkzoNobel in 2018.

52

Business performance  |  AkzoNobel Report 2017

From a sustainability perspective, we were pleased to make 
an important contribution to the company being ranked 
number one in the Chemicals industry on the Dow Jones 
Sustainability Index. We also received the European Chemical 
Industry Council (CEFIC) Responsible Care® Award in the 
Environment Responsibility category. 

Our work in this area continued to gather pace in 2017 
as we led an initiative with DSM, Google and Philips in 
the Netherlands to enable and source green power from 
the Bouwdokken wind park. We also teamed up with a 
bio-steam facility in Delfzijl to reduce annual CO2 emissions 
by around 100,000 tons. Our safety performance – which 
remains top of our agenda – continued to improve as well, as 
we move closer to our ambition of zero incidents. 

Having announced the separation of the company into two 
focused businesses, along with new financial guidance, I am 
confident that Specialty Chemicals is well positioned to grow 
and prosper. We have a highly engaged workforce and we’re 
looking forward to a new future. 

Werner pictured with senior management from the Specialty Chemicals businesses.

innovation challenge prove to be such a big success. We 
received more than 200 entries and selected ten worthy 
winners for a variety of collaboration agreements. We have 
high hopes for the second edition, which is being staged in 
Sweden in mid-2018. 

Looking briefly at how each business performed, Industrial 
Chemicals had a strong year, with high capacity utilization 
and good margins, while Pulp and Performance Chemicals 
also had an excellent 2017 and captured healthy growth 
opportunities. Ethylene and Sulfur Derivatives and Polymer 
Chemistry benefited from robust demand, and Surface 

Chemistry had a satisfactory year, after being held back 
by lower activity with regard to shale gas-driven drilling 
and oil and gas exploration. Fortunately, our sites suffered 
no significant damage due to Hurriance Harvey in the US, 
although in Q3 there were disruptions to the manufacturing 
and supply chain. Our employees deserve credit for dealing 
with the challenges it posed in a positive way. In terms of 
continuous improvement, the efficiencies resulting from  
the AkzoNobel Leading Performance System (ALPS) ensured 
we delivered more from constrained assets.

AkzoNobel Report 2017  |  Business performance

53

Specialty Chemicals value creation summary 2017

Economic value: Organization

€5.0 billion  

revenue

€363 million 

capital expenditures

Revenue development in % versus 2016

  Increase    

  Decrease

€689 million  

EBIT

€3.6 billion  

invested capital

During 2017, we invested in several asset 
integrity and efficiency improvement 
projects while continuing to invest in growth 
projects for specific segments. This included 
increasing Expancel production capacity 
in Sweden and building a world-scale 
plant for monochloroacetic acid as part of 
a joint arrangement with Atul in India. We 
also completed expansions in Mariager, 
Denmark, and in Boxing, China. 

3%

2%

0%

-1%

4%

1%

-3%

-1%

-1%

-4%

Volume

Price/
mix

Acquisitions/
divestments

Exchange
rates

Total

Volume

Price/

Acquisitions/

Exchange

Total

mix

divestments

rates

Environmental value: Input

Organization

 3.2 million tons

upstream CO2(e) emissions

91,600 TJ

energy use

We continue to improve efficiency by 
reducing our energy use per ton of 
production, and are working towards 
improving our share of renewable energy. 
We continue to drive resource productivity 
to make the most of valuable raw materials 
and reduce environmental impact, while 
strengthening our business.

Social value: Input

Organization

9,000 

employees at year-end 2017

0.2 

total reportable rate of injuries 
(per 200,000 hours)

Employee safety is a key priority and we are 
actively driving towards a reduction in the 
number of incidents.

We are a major producer of specialty 
chemicals, supplying key products to 
business-to-business customers. We utilize 
inherently high energy processes and focus 
strongly on reducing carbon footprint and 
energy use, while saving costs in our own 
operations. 

Developing close relationships with our 
customers – and helping them create value 
– is key to our ongoing success, along with 
efficient processes, an increased focus 
on eco-premium solutions and renewable 
energy and a high level of innovation. 

The aim is to help us create economic, social 
and environmental value. Social value  
can be increased by our continued focus 
on safety, as well as our talent development 
programs and our contribution to various 
community activities. 

All these initiatives are designed to play 
a role in contributing to our financial 
performance and enable us to deliver more 
economic value for our investors.

54

Business performance  |  AkzoNobel Report 2017

Revenue breakdown by business unit 
in %

D

D

C

C

A

A

B

B

A Functional Chemicals 

B Industrial Chemicals 

C Surface Chemistry 

D Pulp and Performance Chemicals 

36

25

21

18

Outcomes

Outcomes

13.8% ROS
 19.1% ROI
19%

of revenue from eco-premium solutions, due 
to RD&I investments

3.0 million tons

CO2(e) emissions own operations

2.0 million tons

downstream CO2(e) emissions

8.2 million tons

CO2(e) emissions cradle-to-grave

15% 

improvement CO2(e) per ton of sales from 
2012 cradle-to-grave carbon footprint

60 kilotons 

total waste

Outcomes

€797 million

employee benefits

We highly value, and actively work on 
improving employee engagement.  
We’re investing in training and development 
and continue to work on achieving a more  
diverse workforce.

We participate in community programs 
and local sponsorships.

AkzoNobel Report 2017  |  Business performance

55

 
 
 
Specialty Chemicals key business developments

Functional Chemicals 

Industrial Chemicals 

•  Volume development was positive throughout the year 
•  Capacity for sodium hydrosulfide increased in LeMoyne (US) to meet growing customer 
demand. Capacity expanded for organic peroxides production in Los Reyes (Mexico) 
•  Investing over €10 million in Sweden to expand capacity for chelated micronutrients, 

primarily high performance iron chelates

•  Launched Itaconix partnership to develop bio-based chelates for use in cleaning markets
•  Boosted production capacity by 40% for dicumyl peroxide (DCP) at our Ningbo site (China) 

and announced plans to further increase capacity by another 50% by Q3 2018
•  Plans being considered to build a world class EHEC cellulosic ethers plant to meet 

•  Strong volume growth in salt and chlorine, despite bi-annual turnaround of Rotterdam plant
•  Broke ground on a world-scale plant for MCA in Gujarat, India, as part of a joint 

arrangement with chemical company Atul

•  Our Sal Vesta joint arrangement in Spain opened up new markets for us in the 

Mediterranean following the opening of a new packaging facility, located in Súria  

•  Led an initiative in the Netherlands with DSM, Google and Philips to enable and source 

green power from the Bouwdokken wind park, and teamed up with a bio-steam facility in 
Delfzijl which will reduce annual CO2 emissions by around 100,000 tons

•  Also in Delfzijl, we began investigating the possibility of producing green hydrogen, based 

growing demand in the paints, and building and construction markets

on renewable energy

•  Increased supply of initiators to the PVC industry to meet strong customer demand
•  Began relocation of Tianjin (China) organic peroxides site to Nangang industrial park 
•  Developed a novel technology platform for producing ethylene amines and their derivatives 

•  Construction of new membrane technology plant in Germany completed for the production 

of potassium hydroxide, chlorine and hydrogen (in a joint arrangement with Evonik) 

•  Received the 2017 European Responsible Care® Award for our partnership approach to 

from ethylene oxide

developing new value chains that enable substantial carbon footprint reductions

Key brands

Revenue in € millions

Key brands

Revenue in € millions

1,822

1,718

1,822

1,204

1,202

1,274

Chemical platforms
Polymer Chemistry and Ethylene Oxide Network

2015

2016

2017

Geo-mix revenue by destination in %

Chemical platform
Salt-Chlorine chain

2015

2016

2017

Geo-mix revenue by destination in %

Some of our customers
• Evonik
• Fenzi
•  FMC Corporation
• Formosa

• Henkel
• Procter & Gamble 
• SABIC
• Yara

Top raw materials

• Ethylene
•  Acid chlorides, 
chloroformates
• Polymer emulsions

• Ammonia,  
  hydrogen cyanide
• Sulfur

Key cost drivers
• Ethylene 
• Energy

• Sulfur 
• Cellulose

A EMEA 

B Americas 

C Asia Pacific 

56

Business performance  |  AkzoNobel Report 2017

C

A

B

Some of our customers
• Covestro
• Huntsman
• Shin-Etsu

Top raw materials
• Energy
• Acetic acid
• Salt

38

33

29

Key cost drivers
• Energy
• Methanol

C

B

A

A EMEA 

B Americas 

C Asia Pacific 

90

4

6 

ABCGeo-mix revenue by destination in %Revenue in € millions201720162015921989921Geo-mix revenue by destination in %Revenue in € millionsABC2017201620151,0301,0601,065Key brandsKey brandsSome of our customersSome of our customersKey cost driversKey cost driversTop raw materialsTop raw materialsChemical platformA EMEA 38B Americas 50C Asia Pacific 12 A EMEA 32B Americas 53C Asia Pacific 15 • Altana • Baker Hughes• Lubrizol • Monsanto• Procter & Gamble•  Ferrexpo Poltava• Cabot • Diam • Domtar• Fibria• Fujimi • Sanofi • SCA • Suzano• Animal fats • Ethylene oxide• Vegetable oils• Energy• Salt• Sodium silicateSurfactants, Polymers• Natural oils and fat • Ethylene• Oil and gas• Energy• LogisticsChemical platformBleaching Chemicals and Performance Chemicals Surface Chemistry• Positive growth achieved despite unplanned supply chain interruptions, especially in Q3 due to Hurricane Harvey in the US • Strong volume growth in Asia, while we also capitalized on regulatory changes in high growth markets• Strong progress in the cleaning, personal care and lubes and fuels segments; Nonyl Phenol ethoxylates were successfully replaced in the asphalt and cleaning segments• In the cleaning segment, we were recognized by the US Environmental Protection Agency as Safer Choice Partner of the Year• Completed an expansion at our Boxing site in China, significantly increasing our regional product portfolio and reconfirming the company’s commitment to AsiaPulp and Performance Chemicals • Volumes grew substantially in our core markets throughout 2017• More than €20 million invested in Sweden to expand capacity for the Expancel product line, with completion due by the end of 2018• Completed the expansion of the Chemical Island at Fibria’s Três Lagoas facility in Brazil – now the world’s largest single pulp mill. The expansion included the installation of a second chlorine dioxide plant and increased space for chemical storage and logistics• Six new product applications launched and commercialized within product brands for Levasil (colloidal silica), Expancel (expandable microspheres) and Kromasil. They will spur growth in the fluid catalytic cracking, food packaging and pharmaceutical markets• Our new integrated supply chain strategy has resulted in cost productivity improvements and capacity increases catering for additional volume for growth from existing assets• Termination of the remaining toll manufacturing for the divested Paper Chemicals business• Considerable efforts to improve safety and safety behavior resulted in a continuous reduction of incidents, with a record low incident rate in 201757AkzoNobel Report 2017  |  Business performanceBusiness performance  |  AkzoNobel Report 201758TURNING GREAT IDEAS INTO REALITYenthusiasm of all the finalists: “Like all the teams, we are excited and honored to have been selected,” he said.  Added Peter Nieuwenhuizen, Global Research, Development and Innovation Director for Specialty Chemicals: “We launched Imagine Chemistry because we wanted to share  in the same infectious enthusiasm for innovation which is  so prevalent in start-ups. And we want our partners to share in our track record and route to market. We just think there  is so much to be gained by being creative and customer-driven together.“The challenge is also designed to help us embed open, collaborative innovation in our ways of working and forge partnerships with start-ups and others whose ideas  present new opportunities for sustainable growth. We got  off to a great start and are looking forward to working  with the winners to make our industry – and the world – more sustainable.”The global challenge proved to be so successful that a second edition is underway for 2018, when the finals will be held in Gothenburg, Sweden. “WE WANT TO SEE OUR PRODUCT COME TO MARKET AND HELP MAKE  THE WORLD A BETTER PLACE”It began with more than 200 hopeful start-ups pitching their bright ideas for sustainable chemistry solutions – and ended with ten worthy winners securing a variety of collaboration agreements with AkzoNobel’s Specialty Chemicals business and various partners. In many ways, the company’s inaugural – and hugely success-ful – Imagine Chemistry start-up challenge has proved to be just the beginning of an exciting journey for all involved.Launched in early 2017, start-ups and researchers from around the world were invited to help solve real-life challenges faced by our Specialty Chemicals businesses. Twenty of those who entered were selected to attend the finals in Deventer, the Netherlands, where over the course of three days they worked with experts in research, business and finance to further improve their ideas.After much deliberation, three start-ups walked away with joint development agreements to help bring their ideas to market. Their projects focused on: a sustainable alternative to polyacrylates, used – among others – to make thickeners for personal care products; a new process to turn CO2 and natural gas into key chemicals such as ethylene oxide; and a solution to create cellulosic products from plant biomass with the help of pressurized water. One team also secured a long-term agreement which will see Specialty Chemicals provide expertise and support to further develop their idea of scalable, low-cost, post-bioreactor dewatering.Noah Helman of Industrial Microbes – one of the three joint development agreement winners – summed up the Click to  watch video59AkzoNobel Report 2017  |  Business performance59Leadership

With powder coatings being a relatively new technology, our business has a heritage which is decades old rather than centuries. It has come a long way in a short time, however.Our Interpon brand is the global market leader and the business is growing all the time, evidenced by the ongoing construction of three new sites. We also acquired the business of V.Powdertech – the leading Thai manufacturer of powder coatings – in 2017.The year also saw the launch of the latest Futura collection, an extensive range of highly durable and sustainable colors, finishes and textures which offers architects, designers and developers an exciting new source of inspiration.Leadership

In this section we introduce our Board of Management and 
Executive Committee, as well as our Supervisory Board. 
We also present the Report of the Supervisory Board and 
provide detailed overviews of their activities during 2017.

Our Board of Management and Executive Committee  

Statement of the Board of Management  

Our Supervisory Board  

Supervisory Board Chairman’s statement  

Report of the Supervisory Board  

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AkzoNobel Report 2017  |  Leadership

61

Our Board of Management and 
Executive Committee

Thierry Vanlancker*
CEO and Chairman of the Board of Management and the Executive 
Committee (1964, Belgian) 
Thierry Vanlancker joined AkzoNobel in 2016, bringing with him more than 28 
years of experience in the chemicals industry. He led operations in polymers, 
performance coatings and chemicals at DuPont and was President of 
Fluoroproducts at Chemours. Thierry has lived and worked in Switzerland, 
the US, Germany, France and Belgium. He holds a degree in Chemical 
Engineering from the University of Gent.
* Designated CEO and Chairman of the Board of Management by the Supervisory Board on 
July 19, 2017. Formally appointed by shareholders on September 8, 2017. 

Werner Fuhrmann*
CEO of Specialty Chemicals and member of the Executive Committee  
(1953, German)
Werner Fuhrmann joined the Executive Committee in 2011. He was 
previously Head of Integrated Supply Chain, and before that was Managing 
Director of the company’s Industrial Chemicals business, a position he 
first took up in 2005. He was Chairman of the Dutch Association of the 
Chemicals Industry (VNCI) from 2010 to 2015. Werner served as a Board 
member of both the European Chemicals Association and American 
Chemistry Council.
* Resigned from the Executive Committee on January 2, 2018, following internal separation of 
Specialty Chemicals.

David Allen
Chief Supply Chain Officer and member of the Executive Committee
(1954, American)
David Allen joined AkzoNobel as Head of the Integrated Supply Chain in 
2013 and by early 2014 also led the Research, Development and Innovation 
function. He was previously Chief Operations Officer for China National 
Bluestar Group and worked for General Electric Company and Sabic in 
various executive operations, manufacturing and supply chain roles. He is 
an engineer by training and holds a Mechanical Engineering degree from 
Georgia Institute of Technology. 

Marten Booisma
Chief Human Resources Officer and member of the Executive 
Committee (1966, Dutch)
Marten Booisma joined AkzoNobel as Chief Human Resources Officer in 
2013. He spent the previous six years in this position at Royal Ahold. Having 
graduated from the University of Amsterdam with a Master of Science in 
Politics, he started his career in HR at Shell and Unilever. He then moved on 
to assume various senior management positions at Ahold.

Sven Dumoulin
General Counsel and member of the Executive Committee   
(1970, Dutch)
Sven Dumoulin joined AkzoNobel as General Counsel in 2010 and holds a  
PhD in Law from the University of Groningen. Previously he was Group 
Secretary at Unilever. Outside AkzoNobel, he is a member of various legal 
professional associations in both the Netherlands and abroad. Sven holds a 
professorship in company law at the Vrije Universiteit in Amsterdam.

Ruud Joosten
Chief Operating Officer and member of the Executive Committee 
(1964, Dutch)
After graduating from the Vrije Universiteit in Amsterdam with a Master’s 
in Economics, Ruud Joosten joined AkzoNobel in 1996 as International 
Marketing Manager for Decorative Paints. Since then, he has held various 
management positions within Decorative Paints and Specialty Chemicals, 
including BU Manager for Decorative Paints North and Eastern Europe and 
Managing Director of Pulp and Performance Chemicals. 

Maarten de Vries*
CFO and member of the Board of Management 
and the Executive Committee  (1962, Dutch)
Maarten de Vries joined AkzoNobel in January 2018. 
He spent the previous three years as CFO at Intertrust 
Group and TNT Express. He was a member of the 
Management Board of Intertrust Group and of the 
Executive Board of TNT Express. From 2011 to 2014, 
Maarten was CEO of TP Vision. Prior to this he held various senior positions 
at Royal Philips Electronics, including Chief Information Officer and Chief 
Purchasing Officer at Group Management Committee level. 
*Offically appointed CFO as of January 1, 2018, succeeding Maëlys Castella.

Hans De Vriese*
Interim CFO (1964, Belgian)
Hans De Vriese joined AkzoNobel as Group Controller in 2009. Prior to joining 
the company, he was CFO Asia Pacific for General Motors. 
*Interim CFO from September to December 2017.

62

Leadership  |  AkzoNobel Report 2017

For further information  
please visit our website:  
akzonobel.com/management

From left to right: 
David Allen, Ruud Joosten, 
Marten Booisma, Thierry 
Vanlancker, Hans De Vriese, 
Sven Dumoulin, Werner 
Fuhrmann.

AkzoNobel Report 2017  |  Leadership

63

section, as well as the Compliance and integrity  
management chapter of the Governance and compliance 
section. We have discussed the above opinion and 
conclusions with the Audit Committee, the Supervisory 
Board and the external auditor.

Amsterdam, March 7, 2018
The Board of Management

Statement of the  
Board of Management

The Board of Management’s 
statement on the financial 
statements, the management 
report and internal controls. 

We have prepared the Report 2017, and the undertakings 
included in the consolidation taken as a whole, in 
accordance with International Financial Reporting Standards 
(IFRS), as adopted by the EU and additional Dutch disclosure 
requirements for annual reports.

To the best of our knowledge:
•  The financial statements in this Report 2017 give a true 
and fair view of our assets and liabilities; our financial 
position at December 31, 2017; and the result of our 
consolidated operations for the financial year 2017

•  The management report in this Report 2017 includes a 
fair review of the development and performance of our 
businesses and the position of AkzoNobel, as well as the 
undertakings included in the consolidation taken as a 
whole, and describes our principal risks and uncertainties

The Board of Management is responsible for the 
establishment and adequate functioning of a system of 
governance, risk management and internal controls in our 
company. Consequently, the Board of Management has 
implemented a broad range of processes and procedures 
designed to provide control by the Board of Management 
over the company’s operations. 

These processes and procedures include measures 
regarding the general control environment, such as a Code 
of Conduct – including business principles and a corporate 
complaints procedure (SpeakUp!) – corporate directives  
and authority schedules, as well as specific measures, such 
as a risk management system, a system of controls and a 
system of letters of financial and non-financial representation 
by responsible management at various levels within  
our company.

All these processes and procedures are aimed at providing  
a reasonable level of assurance that we have identified  
and managed the significant risks of our company,  
and that we meet our operational and financial objectives 
in compliance with applicable laws and regulations. The 
individual components of the above set of internal controls 
are in line with the COSO Enterprise Risk Management  
2017 Framework. 

With respect to supporting and monitoring of compliance 
with laws and regulations – including our Code of Conduct 
– a Compliance Committee has been established. The 
Internal Control function maintains AkzoNobel’s Internal 
Control Framework, monitors the compliance and includes 
updates regarding the emergence of new risks. They support 
the annual review of the effectiveness of the system of 
governance, risk management and internal controls of the 
Board of Management. Internal Audit provides comfort to 
the Board of Management, as well as the Supervisory Board, 
that our system of risk management and internal controls 
– as designed and represented by management – are 
adequate and effective.

While we routinely work towards continuous improvement of 
our processes and procedures regarding financial reporting, 
the Board of Management is of the opinion that:
•  The report provides sufficient insights into any failings of 

the internal risk management and control systems
•  These systems provide reasonable assurance that the 

financial reporting does not contain material inaccuracies

•  Based on the current state of affairs, it is justified  

that the financial reporting is prepared on a going concern 
basis

•  The report states those material risks and uncertainties 
that are relevant to the expectation of the company’s 
continuity for the period of 12 months after report 
preparation

For a detailed description of the risk management system 
and the principal risks identified, reference is made to the 
Risk management chapter in the Strategic performance 

64

Leadership  |  AkzoNobel Report 2017

Our Supervisory Board

Antony Burgmans (1947, Dutch)  
Chairman
Initial appointment: 2006
Current term of office: 2014-2018

Member of the Supervisory Board of Jumbo 
Group Holding B.V.; Former Chairman 
and CEO of Unilever N.V. and plc.; Former 
Chairman of the Supervisory Board of 
TNT Express N.V.; Former non-executive 
Director of BP plc.; Former member of the 
Supervisory Board of SHV Holdings N.V.

Peggy Bruzelius (1949, Swedish)
Initial appointment: 2007
Current term of office: 2015-2019

Sue Clark* (1964, British) 
Initial appointment: 2017 
Current term of office: 2017-2021

Non-executive Director of Lundin Petroleum 
AB, Skandia Mutual Life Insurance and 
Diageo plc.; Chairman of Lancelot Asset 
Management A.B.; Former CEO of  
ABB Financial Services; Former Executive  
Vice-President of SEB; Former non- 
executive Director of Axfood A.B.

Non-executive Director of Britvic plc.; 
Non-executive Director of Bakkavor Group 
plc.; Non-executive Director of Tulchan 
Communications LLP; Former Managing 
Director Europe SABMiller plc.; Former 
Director Corporate Affairs Railtrack plc. and 
Scottish Power plc.

Byron E. Grote 
(1948, American and British) 

Initial appointment: 2014
Current term of office: 2014-2018

Non-executive Director of Anglo-American 
plc., Standard Chartered plc., and  
Tesco plc.; Former non-executive Director 
of Unilever N.V. and plc.; Former Board 
member BP plc. 

Louis Hughes (1949, American) 
Initial appointment: 2006
Current term of office: 2014-2018

Member of the Boards of Directors of  
ABB Group and Nokia Corporation; 
Executive Advisor of Wind Point Partners; 
Chairman of InZeroSystems LLC; Former 
President and COO of Lockheed Martin; 
Former Executive Vice-President of General 
Motors.

*Appointed November 30, 2017.

Michiel Jaski* (1959, Dutch) 
Initial appointment: 2017 
Current term of office: 2017-2021

Pamela Kirby (1953, British) 
Initial appointment: 2016 
Current term of office: 2016-2020

Dick Sluimers (1953, Dutch) 
Initial appointment: 2015 
Current term of office: 2015-2019 

Patrick Thomas* (1957, British) 
Initial appointment: 2017 
Current term of office: 2017-2021

Ben Verwaayen (1952, Dutch) 
Initial appointment: 2012 
Current term of office: 2016-2020

Member of the Supervisory Board of Synbra 
Holding B.V.; Chairman of the Supervisory 
Board of UNICA Group B.V.; Former CEO 
of OFFICEFIRST Immobilien A.G.; Former 
CEO of Grontmij N.V.; Former member of the 
Executive Board of ARCADIS N.V.; Former 
VP at Shell. 

*Appointed November 30, 2017.

Non-executive Director at Reckitt Benckiser 
plc.; Non-executive Director at Hikma 
Pharmaceuticals plc.; Non-executive 
Director at DCC plc.; Senior Independent 
Director Victrex plc. 

Member of the Supervisory Boards of 
Atradius N.V., NIBC Bank N.V., and Euronext 
N.V.; Member of the Board of Directors of 
FWD Group Limited; Trustee of the Erasmus 
University Trust; Member of the Board of 
Governors of the State Academy of Finance 
and Economics; Former CEO of APG Group.

Chairman and CEO of Covestro A.G.; 
Former Chairman and CEO of Bayer 
MaterialScience A.G.; Former non-executive 
Director of BG Group plc.; Former President 
of Specialties, Huntsman International LLC; 
Former CEO Polyurethanes division of  
ICI plc.

Non-executive Director of Akamai 
Technologies Inc. and Bharti Airtel Ltd.; 
Non-executive Director of Ofcom; Former 
CEO of Alcatel-Lucent; Former Chief 
Executive/Chairman of the Board’s Operating 
Committee of BT Group.

*Appointed November 30, 2017.

Sari Baldauf (1955, Finnish); initial appointment 2012; term of office 2016-2017; resigned December 1, 2017

AkzoNobel Report 2017  |  Leadership

65

Supervisory Board  
Chairman’s statement

For AkzoNobel, 2017 was a 
landmark year and one of the 
most eventful in its long history. 
During the year, significant 
changes were required to reshape 
the company and prepare  
for the future. The Supervisory  
Board made a substantial 
contribution to the new direction 
and strategy for AkzoNobel  
and was fully focused on ensuring 
the company acted in the best 
interests of all of its stakeholders, 
including shareholders.

The Supervisory Board is convinced AkzoNobel has a 
compelling new strategy that will build on the strong 
financial foundation which has been put in place in recent 
years. Now is the right time to create two focused, high 
performing businesses – Paints and Coatings, and Specialty 
Chemicals. This logical next step will generate superior value 
creation than the alternatives, with substantially fewer risks, 
uncertainties and social costs. It will enable AkzoNobel 
to thrive, both to the benefit of its shareholders and the 
communities in which it operates worldwide.

The unsolicited and non-binding proposals from PPG which 
were received during the year were carefully and thoroughly 
reviewed, in consultation with our internal and external 
financial advisors and legal counsel. The Supervisory Board 
and the Board of Management unanimously concluded that 
PPG’s proposals undervalued AkzoNobel, failed to reflect 
the value-creating opportunities unveiled at the investor 
update on April 19, 2017, and were not in the best interest 
of the company, its shareholders, employees and other 
stakeholders. The Supervisory Board held itself accountable 
for its decisions in an Extraordinary General Meeting  
held in September. In this meeting, and in many one-on-
one meetings with shareholders, the company provided a 
platform to further explain and discuss our response  
to PPG’s proposals. In addition, our decision-making was 
scrutinized in court and upheld by the Enterprise Chamber  
of the Amsterdam Court of Appeal.

Shareholders subsequently approved the separation of the 
Specialty Chemicals business at an EGM held on November 
30, 2017. Following this approval, a €1 billion special cash 
dividend was paid out in December 2017 as advance 
proceeds, which demonstrates AkzoNobel’s commitment to 
substantial shareholder returns.

The separation of Specialty Chemicals is being conducted 
via a dual-track process (resulting in either a private sale 
or legal demerger) and is on track for April 2018. Internal 
separation was completed by January 1, 2018. The 
Supervisory Board will make the final decision on whether to 
proceed with either a legal demerger or a private sale  
by assessing various factors, such as value creation and  
the interests of all our stakeholders, including shareholders. 
The Specialty Chemicals business is in a strong financial 
position and well placed to operate as a standalone 
business, with excellent opportunities to unlock further value 
in the future. 

Moving forward, as the paints and coatings industry 
continues to consolidate, the company will focus on its 
strategy and delivering on the 2020 financial guidance.  
On a continuous basis, potential opportunities to grow  
and create value through M&A transactions will also  
be considered. During 2017, AkzoNobel held constructive 
discussions with Axalta about a possible merger, which 
ended without agreement. However, the company remains 
open to exploring relevant opportunities.

A vital part of achieving the goals and ambitions that have 
been set is the company’s sustainability agenda. It remains 
fundamental to AkzoNobel’s business strategy and is key 
to driving innovation and ensuring that customer needs 
and expectations are met – and often exceeded. The 
Supervisory Board continues to monitor the company’s 
contribution to the UN Sustainable Development Goals 
and has a constructive, advisory and analytical role in 
overseeing management’s formulation and implementation 
of the sustainability agenda. It was therefore pleasing to 
see AkzoNobel ranked in first place on the Dow Jones 
Sustainability Index in the Chemicals industry when the 2017 
list was announced in September (our fifth number one 
ranking in six years). 

66

Leadership  |  AkzoNobel Report 2017

A number of significant appointments were made on an 
executive management level during 2017. In September, 
shareholders officially approved the appointment of 
Thierry Vanlancker as the company’s new CEO, following 
Ton Büchner’s departure for health reasons. Ton was an 
outstanding leader for AkzoNobel, transforming the company 
and setting it up for future success. His focus on delivering 
for customers and operational excellence drove profitability 
and increased returns to shareholders. Ton’s passion for  
the business and personal commitment helped create a 
strong culture across the company. He will be greatly missed 
in the boardroom and by many AkzoNobel colleagues 
around the world. We wish him every success in the future. 

In Thierry Vanlancker, we have a highly qualified chief 
executive who is well placed to continue building momentum 
for the company. His extensive experience in the chemicals 
and coatings industry provides him with the right background 
and qualifications to take AkzoNobel forward into a new era.

Other management changes during 2017 saw CFO  
Maëlys Castella take a leave of absence for health reasons. 
She has been an integral part of establishing the solid 
financial foundation and culture of operational excellence  
that AkzoNobel now has in place. We wish her a speedy 
recovery and look forward to welcoming her back in a  
senior management role once she is ready to return.  
Her successor, Maarten de Vries – who was appointed  
CFO as of January 1, 2018 – has more than 25 years  
of experience in finance and international business.  
We look forward to working with him as we continue to 
deliver sustainable growth and value creation for all  
our stakeholders.

We also welcomed three new Supervisory Board members 
during the year: Mrs. Sue Clark, Mr. Patrick Thomas and  
Mr. Michiel Jaski. They bring with them extensive experience, 
knowledge and insight, which will benefit the composition 
of our Board moving forward. The Supervisory Board 
would also like to thank Ms. Sari Baldauf – who decided 
to step down as of December 1, 2017 – for her significant 
contribution since being appointed in 2012.

The Supervisory Board values its relationship with 
shareholders and takes its responsibility in this respect 
very seriously. During 2017, this relationship was impacted. 
A range of additional measures was therefore taken to 
improve shareholder relations. These actions – including 
a significant number of meetings and calls – sought to 
strengthen and maintain a continued and constructive dialog 
with our shareholders. In addition, a shareholder survey 
was conducted to gather independent and structured 
feedback. The company appointed JP Morgan Cazenove as 
a special advisor to a newly established Supervisory Board 
committee on shareholder relations. The Supervisory Board 
and management team look forward to further enhancing the 
relationship with AkzoNobel’s shareholders as the company 
delivers on its strategy.

The transformation of the company has required careful 
and informed decision-making. The Supervisory Board 
held a total of 38 meetings in 2017 to analyze and discuss 
the many developments and was advised by legal counsel 
specifically retained by the Supervisory Board to ensure 
that our decisions met the highest standards in legal and 
corporate governance. I would like to thank my colleagues 
on the Supervisory Board for their contribution and 
commitment during this intense period.

Finally, I confirm that I will retire as planned from my position 
as Chairman of the Supervisory Board of AkzoNobel when 
my third term of office ends in April 2018. I am proud to have 
contributed to the company’s progress and development – 
particularly during such an historic time – and look  
forward to seeing AkzoNobel continue to grow and prosper.  
I would like to express my gratitude for the cooperation  
and teamwork demonstrated by my fellow Supervisory 
Board members throughout my time with the company.  
As a Board, we also thank the Board of Management, the 
members of the Executive Committee and all employees for 
their commitment and hard work during such a busy and 
historic year.

Amsterdam, March 7, 2018
Antony Burgmans
Chairman of the Supervisory Board

AkzoNobel Report 2017  |  Leadership

67

Report of the  
Supervisory Board

Reference is made to the Timeline on pages 78 and 79, 
which sets out key events for AkzoNobel in 2017. In the 
context of the extraordinary events it chronicles, the focus 
of the Supervisory Board for 2017 has been to consider the 
interests of all stakeholders in its decision making. 

The Supervisory Board values its relationship with 
shareholders and all stakeholders, and takes its responsibility 
towards them very seriously. While the Enterprise  
Chamber and Amsterdam District Court denied measures 
requested by some shareholders in May and July 2017,  
the Supervisory Board recognized that relations  
with shareholders required improvement and took a range of 
measures designed to strengthen and maintain  
a constructive dialog.

Such measures included the creation of a Supervisory Board 
committee for shareholder relations, with David Mayhew  
and the team at JP Morgan Cazenove appointed as 
advisors. An Extraordinary General Meeting was convened 
on September 8, 2017, when further explanation was 
provided regarding AkzoNobel’s response to the unsolicited 
and non-binding proposals made by PPG earlier in the year. 

In August 2017, following constructive dialog, an 
agreement was reached with Elliott Advisors (UK) Ltd. 
(Elliott), aimed at normalizing the relationship with Elliott. 
A further Extraordinary General Meeting was convened 
on November 30, 2017, to consider appointments to the 
Board of Management and Supervisory Board, and to obtain 
approval for the separation of the Specialty Chemicals 
business from AkzoNobel through a private sale or a legal 

Supervisory Board activities 2017 (see pages 78 and 79 for Timeline of key events)

Q1

Q2

Q3

Q4

• Review Q4 2016 financials and  
  performance
• Financial statements and profit  
  allocation
• Final dividend 2016
• Business reviews
• Risk management:  
  Risk session outcomes
• Talent management and  
  succession planning
• ISC strategy review
• Compliance culture

• Review Q1 2017 financials and  
  performance
• Business reviews
• Annual General Meeting 2017
• Information Management strategy  
  review (including cyber-security)
• Market update and BA strategy  
  updates
• Sustainability strategy review
• Review 2020 financial guidance
• Competitor analyses
• Industry dynamics
• Talent management and  
  succession planning

• Review Q3 2017 financials and  
  performance
• Business reviews
• Remuneration policy review
• Performance and budget planning
• Interim dividend 2017
• Supervisory Board succession  
  planning
• Executive succession planning
• Talent management and  
  succession planning
• Extraordinary General Meeting  
  November 2017
• Nomination Supervisory Board  
  candidate Mr. Michiel Jaski
• Corporate Governance Code  
  2017 compliance

• Review Q2 2017 financials and  
  performance
• Business reviews
• Functional and business  
  strategy review
• Risk management: Enterprise risk  
  management update
• Competitor analyses
• Talent management and  
  succession planning
• Organization structure review,  

including management structure
• Extraordinary General Meeting,  
  September 2017
• Shareholder engagement
• Nomination Supervisory Board  
  candidate Mr. Patrick Thomas
• Nomination Supervisory Board  
  candidate Mrs. Sue Clark
• Nomination CEO/Board of  
  Management candidate  
  Mr. Thierry Vanlancker
• Implementation of the new 
  Dutch Corporate Governance  
  Code

The table provides an overview of relevant topics discussed and reviewed in Supervisory Board meetings in 2017

68

Leadership  |  AkzoNobel Report 2017

Supervisory Board attendance record

Antony Burgmans

Sari Baldauf1

Peggy Bruzelius

Sue Clark2

Byron E. Grote3

Louis Hughes

Michiel Jaski2

Pamela Kirby

Dick Sluimers4

Patrick Thomas2

Ben Verwaayen

SB

38/38

35/37

35/38

1/1

38/38

37/38

1/1

38/38

36/38

1/1

35/38

AC

–

–

8/10

–

10/10

10/10

–

–

10/10

–

–

RC

7/7

6/6

–

–

–

–

–

7/7

4/4

–

6/7

NC

3/3

3/3

–

–

2/2

–

–

3/3

–

–

3/3

The table indicates the meeting attendance for the Supervisory Board (SB), the Audit 
Committee (AC), the Remuneration Committee (RC) and the Nomination Committee (NC).
1 Resigned December 1, 2017
2 Appointed November 30, 2017
3 Appointed to the Nomination Committee in February 2017
4 Appointed to the Remuneration Committee in June 2017

demerger. In addition, an augmented schedule of roadshows 
and conferences contributed to improved relations with 
shareholders as the year progressed. Going forward, an 
enlarged program of analyst and investor webcasts and 
events has been announced which will continue to improve 
shareholder relations beyond 2017. 

The Supervisory Board will continue to actively engage  
with shareholders and all stakeholders in AkzoNobel  
to achieve our goal of accelerating sustainable growth  
and value creation. 

Meetings

The Supervisory Board held eight regular scheduled 
meetings and 30 additional meetings during 2017. The 
additional meetings were required to ensure the Supervisory 
Board was sufficiently informed and could make considered 
decisions regarding the exceptional events that occurred 
during the year (further details can be found in the Timeline 

 
 
on pages 78 and 79). The Board of Management attended 
all eight meetings and the vast majority of the 30 additional 
meetings. The Executive Committee attended the  
majority of the scheduled meetings, while the additional 
meetings were mostly held without the Executive Committee 
present. Almost all plenary sessions of the Supervisory  
Board were preceded or succeeded by an executive session 
of the Supervisory Board, with the CEO in attendance.  
The Supervisory Board also regularly held executive sessions 
without the CEO present. An attendance overview of the 
meetings of the Supervisory Board and its committees can 
be seen on the previous page.

Supervisory Board  
attendance record
The table on the left provides an overview of the attendance 
record of the individual members of the Supervisory 
Board. The Supervisory Board attaches great value to the 
attendance of its meetings by each Supervisory Board 
member. However, if Supervisory Board members are unable 
to attend a Supervisory Board or committee meeting, they 
inform the relevant Chairman, stating the reason. They also 
have the opportunity to discuss any agenda items with the 
relevant Chairman. Attendance is expressed as the number 
of meetings attended out of the number eligible to attend. 
The Supervisory Board notes the low absenteeism rate from 
Supervisory Board and committee meetings in 2017.

Strategy reviews
During 2017, the Supervisory Board continued to allocate 
adequate time to discuss strategic activities, in particular 
with regard to the events set out in the Timeline on pages 78 
and 79. This included detailed Business Area by Business 
Area analyses, and the decision to separate Specialty 
Chemicals and create two high performing businesses.  
The company renewed its efforts to achieve functional 
excellence and efficiencies by implementing a transformation 
program, pursuant to which a new management structure 
was announced. In addition, functional and operational 

strategy updates were reviewed and discussed, including 
from Information Management, Integrated Supply Chain, 
Human Resources and Sustainability.

At corporate level, the Supervisory Board received 
comprehensive market updates, approved the financial 
guidance for 2020 for Paints and Coatings in April and 
reviewed and approved the company’s strategy to  
create two focused businesses with sustainable growth 
plans. During the Extraordinary General Meeting held  
in November 2017, it was reconfirmed that this strategy  
is expected to unlock further value and accelerate  
growth for both the Paints and Coatings, and Specialty 
Chemicals businesses. 

Separation of Specialty Chemicals
During 2017, the Supervisory Board allocated adequate 
time to overseeing the separation of Specialty Chemicals. 
The separation is following a dual-track process (either for 
legal demerger or private sale) and remains on track for 
April 2018. Internal separation was completed by January 1, 
2018. The Supervisory Board will decide whether to opt  
for a legal demerger or private sale on the basis of various 
factors, including which method creates most value and 
what is in the best interest of our shareholders and other 
stakeholders. The Specialty Chemicals business is in a 
strong financial position and is well placed to operate as a 
standalone business.

Sustainability
Sustainability is integral to the company’s business strategy. 
For AkzoNobel, this means delivering both short-term  
and long-term value for shareholders and all other 
stakeholders, because today’s profits are essential to fund 
tomorrow’s innovations. 

The focus on sustainable product portfolios and resource 
productivity is an investment in the future success of 
AkzoNobel, motivating and giving pride to employees, 
because sustainability is a core principle, defining what the 
company is and what it stands for.

The Supervisory Board reviews sustainability as an intrinsic 
value driver in the work of all businesses and all functions. 
Likewise, the Sustainability Council – which advises the 
Executive Committee on sustainability developments – 
contains representatives of every business and function and 
is led by the CEO. 

Over the last 15 years, AkzoNobel has successfully 
differentiated itself from its competitors by taking a 
pragmatic approach to business sustainability, seeking 
to generate more value from fewer resources and to turn 
societal concerns and environmental challenges into 
product innovations that meet a market need. AkzoNobel 
also benchmarked its sustainability processes and earned 
stakeholder respect by achieving a clear leadership status in 
independent rankings. During 2017, the company returned 
to the top of the influential Dow Jones Sustainability Index 
(DJSI) to lead the rankings for the fifth time in six years, 
being placed first in the Chemicals industry. This represents 
a quick and successful response from the company after 
its run of four consecutive years at the top was briefly 
interrupted in 2016. AkzoNobel’s status as a clear leader 
was demonstrated again when the company achieved  
the top ranking in the Carbon Disclosure Project (CDP) 
“Catalyst for Change” report on the chemical industry’s 
carbon disclosure transparency. 

During 2017, the Supervisory Board also assessed 
the company’s sustainability strategy and targets. The 
Supervisory Board is confident that by making sustainability 
an explicit differentiator – part of the company’s brand – 
AkzoNobel enhanced its value proposition for employees 
and business partners. Looking forward, the company will 
continue to develop business opportunities in alignment with 
the UN Sustainable Development Goals, which are relevant 
for the long-term societal needs of each region, creating 
more shared value from fewer resources.

Performance and budget planning
Sustainability also forms an integral part of corporate and 
management performance and the Supervisory Board 

AkzoNobel Report 2017  |  Leadership

69

pursued a detailed approach to assessing this performance 
during the year. Individual Board of Management and 
Executive Committee performance was addressed in 
Supervisory Board meetings following recommendations 
from the Remuneration Committee. For more details, see the 
report of the Remuneration Committee on page 74.

robustness of the company’s risk mitigation and internal 
controls. As an aspect of these assurances, the Supervisory 
Board considered the risks related to each of the events 
set out in the Timeline published on pages 78 and 79 and 
scrutinized related mitigating actions. 

Discussions on corporate performance are held at each 
regular Supervisory Board meeting. These discussions 
include business reviews and performance updates from 
corporate functions. Forward-looking targets were also 
addressed in light of these reviews, and both the proposed 
budget and operational plan for 2018 were provided for 
the Supervisory Board’s review and approval in the final 
quarter of the year. The Supervisory Board took a diligent 
approach to assessing these plans, taking into account 
prevailing market conditions. Following this assessment, the 
Supervisory Board has approved the proposed budget and 
operational plan for 2018.

During 2017, the Supervisory Board was pleased to see the 
company continuing to benefit from management’s strategic 
initiatives, including cost reductions through enhanced 
efficiencies and operational excellence. This led to profitability 
improvements during the year, despite difficult market 
conditions and significant supply chain disruptions. The nature 
of this performance provided a basis for the Supervisory 
Board’s approval of the proposal to increase the dividend for 
the year 2017. In addition, a €1 billion special cash dividend 
– as advance proceeds from the separation of Specialty 
Chemicals – was paid on December 7, 2017. Further details on 
the 2017 dividend proposal are provided in the Consolidated 
financial statements and profit allocation paragraph.

Risk management
The Supervisory Board views risk management as an 
essential mechanism, not only for safeguarding the business 
and assets of AkzoNobel, but also for securing versatility 
and long-term performance and value creation. Risk 
management updates were received throughout the year 
as the Supervisory Board sought to assure itself of the 

The Board of Management and Executive Committee 
maintain the risk management framework and system of 
internal controls. The company’s governance, risk and 
compliance functions support our comprehensive global risk 
management processes and facilitate risk workshops. During 
the workshops, risk scenarios are prepared and assessed, 
including the appropriateness of the controls and mitigation 
measures. Implementation of risk mitigating measures for 
the key risks, as identified by the Board of Management and 
the Executive Committee, is monitored by the Supervisory 
Board during the year by means of risk updates and reviews. 
Further details are included in the Risk management chapter 
in the Strategic performance section.

Corporate governance
Following the implementation of the revised Dutch Corporate 
Governance Code (the “Code”) with effect from January 1, 
2017, a working group was established – comprising internal 
experts from each function – to perform an in-depth review 
of the corporate governance framework and systems of 
the company in the context of compliance with the Code. 
Certain practices were revised and the Supervisory Board 
is satisfied the company has complied with the Code on a 
“comply or explain” basis. Further details can be found in the 
Governance and compliance section. 

Talent management and succession planning
Talent management has been a strong focus for the 
Supervisory Board in 2017. Throughout the year, the 
Supervisory Board discussed and undertook detailed 
executive succession planning. The executive talent pool, 
which was reviewed and defined in 2016, was used to 
ensure that executive level succession plans are in place and 
implemented in the new organizational structure. 

In July 2017, Mr. Ton Büchner resigned as CEO for health 
reasons. The Supervisory Board’s consistent and structured 
approach to succession planning allowed the company  
to be in a position to announce the appointment of  
Mr. Vanlancker as CEO shortly after receiving Mr. Büchner’s 
resignation. Upon recommendation from the Nomination 
Committee, the Supervisory Board designated  
Mr. Vanlancker as CEO and Chairman of the Board of 
Management, with full power and authority as a member of 
the Board of Management, in accordance with the Articles 
of Association of Akzo Nobel N.V., which provides for such 
designation until formal CEO appointment by shareholders. 
Mr. Vanlancker was formally appointed as a member of the 
Board of Management by shareholders at the EGM held on 
September 8, 2017. 

During 2017, the Supervisory Board also discussed  
changes to the composition of the Executive Committee. 
The Supervisory Board discussed the re-appointment of  
Mr. Werner Fuhrmann to replace Mr. Vanlancker as Executive 
Committee member responsible for Specialty Chemicals.  
Mr. Fuhrmann was welcomed back to the company in 
August 2017 to head up Specialty Chemicals and lead 
on the separation. He subsequently resigned from the 
Executive Committee on January 2, 2018, due to the internal 
separation of Specialty Chemicals. The Supervisory Board 
also discussed and supported the CEO’s appointment of  
Mr. David Allen as Chief Supply Chain Officer and member  
of the Executive Committee.  

In August 2017, the CFO, Mrs. Maëlys Castella, resigned 
from the Board of Management due to health reasons. 
She is now on a leave of absence. The Supervisory Board 
appointed the Group Controller, Mr. Hans De Vriese, as 
interim CFO and member of the Executive Committee, 
which ensured continuity while the search for a CFO began. 
Following recommendation from the Nomination Committee, 
the Supervisory Board was pleased to nominate  
Mr. Maarten de Vries as CFO and member of the Board of 
Management with effect from January 1, 2018. Mr. De Vries’ 

70

Leadership  |  AkzoNobel Report 2017

appointment was approved by shareholders at the EGM  
held on November 30, 2017. 

The Supervisory Board also took the time to discuss its 
own composition and succession plans in order to ensure 
continued effectiveness. Discussions in this regard were 
also held with shareholders. These discussions led to the 
nominations of Mrs. Sue Clark and Mr. Patrick Thomas in  

August 2017, and of Mr. Michiel Jaski in October 2017, as 
members of the Supervisory Board. The appointments were 
approved at the EGM held on November 30, 2017, and 
the new Supervisory Board members have undergone a 
comprehensive induction to AkzoNobel – including  
one-on-one meetings with the CEO, CFO, and all other  
Executive Committee members. As the third term of  
Mr. Antony Burgmans as Chairman of the Supervisory  

Our continued commitment to offering the best conditions for employees was recognized by the Top Employers Institute, with the 
company receiving official certification in three of its key markets – Brazil, China (pictured) and the UK. The latest accreditation means 
AkzoNobel has now achieved Top Employer status for six years in a row in the UK and five consecutive years in China, while in Brazil it’s 
the second year running. 

Board of AkzoNobel ends in 2018, the Supervisory Board 
initiated a search for a new Chairman. The search was 
managed by the Nomination Committee, led by  
Mr. Byron E. Grote. As per best practice, Mr. Burgmans 
did not participate in the Nomination Committee’s work in 
this regard. A thorough internal and external search was 
conducted, with the assistance of an independent and 
well-reputed search firm. The requirements of the Dutch 
Corporate Governance Code were considered throughout 
the process. Shareholders have been consulted and the 
Supervisory Board has nominated the best candidate  
for consideration by the shareholders at the Annual General 
Meeting of April 26, 2018. For further details, please  
refer to the notice of the AGM, which can be found on the 
corporate website.

The Supervisory Board has updated its skills matrix under 
recommendation from the Nomination Committee. The 
updated matrix can be found later in this section. 

Supervisory Board evaluation
The Supervisory Board continued to engage in its own 
ongoing training during the year and received regular 
updates on corporate governance and requirements. An 
important preparatory aspect of this was the Supervisory 
Board evaluation, which provides an assessment of its 
effectiveness, that of its committees and its individual 
members. In general, this process is undertaken through an 
internal evaluation of performance. Once every three years 
– unless it determines to do so more frequently – instead of 
an internal evaluation, the Supervisory Board undergoes an 
independent external assessment facilitated by a specialist 
consultant.

In 2016, the Supervisory Board underwent an evaluation by 
means of an external assessment of performance. During 
2017, the Supervisory Board continued to improve on 
items highlighted during the external evaluation, including 
the approach to risk identification, governance structure, 
composition, succession and talent management.

AkzoNobel Report 2017  |  Leadership

71

In addition, during 2017 – as part of the selection process 
for the three newly appointed members of the Supervisory 
Board – an evaluation of the functioning and composition 
of the Supervisory Board, its committees and its individual 
members was carried out by the Supervisory Board. 
The Supervisory Board believes that these appointments 
enhance the performance and effectiveness of the 
Supervisory Board.

Financial statements and profit allocation
The financial statements of Akzo Nobel N.V. for the financial 
year 2017 were audited by PriceWaterhouseCoopers 
Accountants N.V. The Board of Management submitted  
the report and financial statements – including the report of 
the Board of Management – to the Supervisory Board for 
review and approval.

The financial statements, the report and management 
letter of the external auditors were discussed by the Audit 
Committee extensively with the external auditors, in the 
presence of the CFO and by the full Supervisory Board with 
the Board of Management and the General Counsel. Based 
on these discussions, the Supervisory Board is of the opinion 
that the 2017 financial statements of Akzo Nobel N.V. form 
an adequate basis to account for the supervision provided 
(see the Consolidated financial statements). The Audit 
Committee monitors the follow-up by management of the 
recommendations made by the external auditors.

The Supervisory Board recommends that the AGM adopts 
the financial statements as presented in this Report 2017 
and, as proposed by the Board of Management, the 
proposed total dividend for 2017 of €2.50 per common 
share outstanding. This represents an increase of 52% 
over the previous year and the third year in a row where the 
Supervisory Board has proposed an increased dividend. 
This reflects the continued commitment to the company’s 
aim of providing a stable to rising dividend. It is proposed 
that this amount, less the interim dividend of €0.56 per 
common share – which was paid in November 2017 – be 
made payable on May 25, 2018. The dividend will, at 

72

Leadership  |  AkzoNobel Report 2017

the shareholders’ discretion within the limits and on the 
conditions set by the Board of Management, be paid either 
in cash or in shares. In addition, we request that the AGM 
discharges the members of the Board of Management from 
their responsibility for the conduct of business in 2017 and 
the members of the Supervisory Board for their supervision 
in 2017.

During 2017, the Supervisory Board approved the proposal 
of the Board of Management to pay a special cash dividend 
of €4.00 per common share outstanding as advance 
proceeds from the separation of Specialty Chemicals. The 
distribution was paid wholly in cash on December 7, 2017.

Our International brand supplied a bespoke shade of its Toplac paint range for a pilot 
boat which escorts solo swimmers and relay teams across the English Channel. Asked 
to “think Lady Penelope from Thunderbirds,” our color experts created a specially 
formulated pink marine coating which helped the owner of the vessel raise more than 
£13,000 for charity.

Audit Committee activities 2017 (see pages 78 and 79 for Timeline of key events)

Q1

Q2

Q3

Q4

•  Review Q4 2016 financial  

statements and annual results

• Review annual report and accounts
• External audit report
• Review risk management and  

internal control 

• Auditors’ management letter
• Final dividend 2016
• HSE audit findings
• Review full-year compliance report
• Review five-year outlook and  
  planning 

• Review Q1 2017 financial  
  statements
• Review year-to-date audit findings  

(report of internal audit)
• Review compliance cases  
  year-to-date
• Follow up on management letter  
  of PwC
• Review advisor fees
• Treasury and Investor Relations  
  strategy review 
• Pension funds update
• External audit plan 2017

• Review Q2 2017 financial  
  statements
• Review five-year outlook and  
  planning
• Implementation of elements of the  
  Dutch Corporate Governance  
  Code

• Review Q3 2017 financial  
  statements
• Recommendation on interim  
  dividend 2017
• Post CAPEX project reviews
• Information Management Strategy 
  review (including cyber-security)
• Review compliance cases  
  year-to-date
• Strategy review for tax
• Review 2018 outlook and budget
• Review audit findings year-to-date  
  and hard close audit report
• Internal audit plan 2018
• Review of legal liability exposure  
  report
• Review updates to IFRS and  
  corporate governance standards
• Separation of Specialty Chemicals  

(dual-track process)

• Separation of Specialty Chemicals  

(including risks and carve-out)

 
 
 
 
Audit Committee

Mr. Grote has been chairman of the Audit Committee since 
his appointment in 2015. The other members of the Audit 
Committee in 2017 were Mrs. Bruzelius, Mr. Hughes and 
Mr. Sluimers. All members of the Audit Committee have 
extensive accounting and financial management expertise. 
The Audit Committee held ten meetings during 2017. 
The attendance record of the members can be seen in 
the attendance chart on page 68. Issues discussed in 
Audit Committee meetings were reported back to the full 
Supervisory Board in subsequent meetings.

Audit Committee activities 2017
The table opposite provides an overview of relevant topics 
discussed and reviewed in meetings of the Audit Committee 
in 2017. In addition to the topics listed, the Audit Committee 
also reviewed and discussed the topics related to the events 
set out in the Timeline on pages 78 and 79. 

External audit
PriceWaterhouseCoopers Accountants N.V., AkzoNobel’s 
external auditors, reported in-depth to the Audit Committee 
on the scope and outcome of the annual audit of the 
financial statements, including the consolidated financial 
statements and the company financial statements  
and report. 

The Audit Committee held independent meetings with the 
external auditors and critically reviewed and constructively 
challenged their audit approach, fees, risk assessment 
and audit plan for the year ahead. Other topics discussed 
included:
•  The hard close, which was discussed with the intention 
of improving the efficiency of the year-end process and 
to highlight important issues for the annual financial 
statements. AkzoNobel performed a hard close as of 
October 31, 2017

•  The quality of the external audit
•  Impact of new accounting rules

The Audit Committee performed the annual review of 
the services of the external auditor, and at each meeting 
it considered and assessed the status of the auditor’s 
independence. Further details on the external auditors can 
be found in the Governance and compliance section. 

Risk management and internal control systems
The Audit Committee reviewed AkzoNobel’s overall approach 
to governance, risk management and internal controls,  
its processes, outcomes, financial reporting and disclosures. 
Regular updates were received from auditors and functions 
in this regard, and the Audit Committee was provided  
with a comprehensive risk and internal control report during 
the year. 

In addition, the Audit Committee reviewed the annual 
operational plan (including budget) and AkzoNobel’s dividend 
proposals. Upon fulfilling its oversight responsibilities in 
relation to governance, risk management and internal control 
systems, the Audit Committee met regularly with senior 
executives. The General Counsel reported regularly to the 
Audit Committee on the company’s compliance framework 
and compliance matters and activities, and on major 
litigation and liability exposures. The Internal Auditor reported 
to the Audit Committee on their assessment of the status 
of the system of governance, risk management and internal 
controls throughout 2017.

Business and function reviews
In fulfilling its oversight responsibilities in relation to risk 
management and internal control systems, the  
Audit Committee also received updates from functions 
throughout the year. These updates also inform the  
Audit Committee’s review of the annual operational plan, 
including budget.

During the year, updates were provided from Accounting 
and Control, Treasury, Investor Relations, Information 
management and Tax. The Audit Committee continued 
to monitor functional initiatives such as progress on the 
company’s cyber-security road map as an aspect of 

updates received from Information Management. The Audit 
Committee also met regularly with other senior executives. 

Separation of Specialty Chemicals
An important feature of the Audit Committee’s work in 2017 
has been its attention to the financial impact of the events 
set out in the Timeline on pages 78 and 79. In particular, the 
Audit Committee has reviewed and closely monitored the 
process for the separation of Specialty Chemicals, including 
assessing the associated risks and related mitigating actions 
and receiving regular financial updates. The Audit Committee 
reviewed and discussed the 2014-2016 Specialty Chemicals 
financial statements and demerger accounts. The Audit 
Committee is confident the separation process remains on 
track for April 2018. With regard to the dual-track process, 
the Audit Committee continues to carefully review and 
consider the preferred method for separating the Specialty 
Chemicals business, and will be involved in the assessment 
of the value of the Specialty Chemicals business that can be 
unlocked in either a private sale or a legal demerger.

Internal audit 
The Internal Auditor presents all main audit findings to the 
Audit Committee and discusses the progress of the audit 
plan. During the year, the Audit Committee approved the 
internal audit plan and strategy of the Internal Audit function, 
and agreed on the budget and resource requirements for the 
function. The Audit Committee also met separately with the 
Internal Auditor during the year to discuss the results of the 
audits performed and the status of the follow-up on action 
plans identified. In 2017, the Audit Committee was satisfied 
with the effectiveness of the Internal Audit function. 

Results and financial statements
Before each publication of the quarterly results and the 
annual financial statements, the Audit Committee reviewed 
the financial results. In addition, the Audit Committee 
reviewed and commented on the interim and final dividend 
proposals and on reports and press releases to be 
published. These were reviewed in addition to the work 
undertaken by the company’s Disclosure Committee in 

AkzoNobel Report 2017  |  Leadership

73

Audit Committee evaluation
Every year, the Audit Committee undergoes an annual 
evaluation of its effectiveness and performance. In general, 
this process involves the Audit Committee undertaking a 
self-evaluation of its performance in conjunction with the 
Supervisory Board. Once every three years – unless it is 
decided to do so more frequently – the Audit Committee 
undergoes an independent external assessment of its 
effectiveness and performance, facilitated by a specialist 
consultant. In 2016, the Audit Committee underwent an 
external evaluation of its effectiveness and performance. 
During 2017, the Audit Committee continued to improve 
on the areas highlighted by the external assessment, 
including its role with regard to cyber-security and the 
relationship between the Audit Committee and the Board of 
Management.

As part of the selection process for the three newly 
appointed members of the Supervisory Board, a review of 
the functioning and composition of the Supervisory Board 
and its committees, including the Audit Committee, was 
carried out.

Remuneration Committee

The Remuneration Committee consists of four members, 
following the appointment of Mr. Sluimers as Remuneration 
Committee Chairman in June 2017 and the resignation of 

Ms. Baldauf in December 2017. The other members of the 
Remuneration Committee are Mr. Verwaayen, Dr. Kirby and 
Mr. Burgmans. The Remuneration Committee held seven 
meetings in 2017. The attendance record of the members 
can be seen in the previous Supervisory Board attendance 
chart on page 68.

Remuneration Committee main 2017 activities
The table below provides an overview of relevant topics 
discussed and reviewed in meetings of the Remuneration 
Committee in 2017. 

Review management performance 2016
The work of the Remuneration Committee during the first 
quarter focused on performance for the year 2016 and the 
individual performance reviews of the Board of Management 
members and members of the Executive Committee. The 
Remuneration Committee assessed the adequacy  
of the peer group used for benchmarking purposes. Ahead 
of the nomination of Mr. Thierry Vanlancker as CEO  
and Mr. Maarten de Vries as CFO, the Remuneration 
Committee assessed and made recommendations to the  
Supervisory Board regarding the main elements of their 
respective contracts. 

Remuneration policy review
In 2017, the Remuneration Committee reviewed the 
Remuneration policy to assess whether it was still aligned 
with the external market and the objectives of the company. 

Remuneration Committee main 2017 activities

Q1

Q2 & Q3

Q4

• Review of management performance 2016
• Target setting 2017, including CEO targets
• Review of management base salaries for 2017
• 2016 Remuneration report

• Remuneration policy review
• Remuneration policy in 2016 (AGM 2017)
• Retention mechanisms
• Implementation of elements of Dutch  
  Corporate Governance Code
• Basic principles of Remuneration policy of  
  Specialty Chemicals

• Forward-looking 2018 target-setting
• Detailed scenario analysis
• Review remuneration strategy, including LTI  
  and STI plans
• Remuneration policy of Specialty Chemicals

Artists from Argentina and Belgium used our Alba paint to help transform one of the 
biggest slums located in the heart of Buenos Aires. Various cultural events were also 
planned in the Saldías community, which brought more than 1,000 people together over 
the course of several days while the outdoor gallery was created.  

reviewing the company’s disclosure of potentially price 
sensitive information. Based on these discussions, advice 
was provided by the Audit Committee to the Supervisory 
Board with regard to the publications and disclosures, 
and to the interim and final dividends. All quarterly or 
annual releases of financial results, and any potentially 
price sensitive public disclosures, are approved by the full 
Supervisory Board prior to publication and release.

In order to ensure its effectiveness and expertise, the  
Audit Committee is provided with regular updates on  
IFRS developments and the anticipated impact of  
these developments on the financial statements. In  
addition, the Audit Committee reviewed and assessed 
management assertions made in regard to relevant 
accounting treatments.

74

Leadership  |  AkzoNobel Report 2017

 
Following these discussions, the Remuneration Committee’s 
recommendations have been provided to the Supervisory 
Board. For further details, reference is made to the 
Remuneration report.

Review management base salaries 2017
The appointments of the CEO and the CFO were focus 
areas for the Remuneration Committee in its assessment 
of base salaries. The Remuneration Committee provided 
recommendations on both the CEO and CFO base salaries 
ahead of their appointments. The base salaries will continue 
to be assessed in light of market conditions, the reward 
structures of peer group companies and performance. In 
addition, the Remuneration Committee considered the pay 
ratios within the company and how these compare with peer 
group companies.

The Remuneration Committee also reviewed the base 
salaries of the other members of the Executive Committee. 
Forward-looking target ranges for variable remuneration of 
the Board of Management were discussed and proposals 
for the remuneration of Executive Committee members 
were reviewed and discussed with the CEO. Information 
on the remuneration of the Board of Management and the 
Supervisory Board can be found in the Remuneration report 
and Note 23 of the Consolidated financial statements.

Remuneration Committee evaluation
The Remuneration Committee’s evaluation of performance 
and effectiveness forms part of the overall Supervisory Board 
evaluation undertaken during 2017. Once every three years – 
unless it is decided to do so more frequently – this evaluation 
takes the form of an independent external assessment of the 
Remuneration Committee’s effectiveness and performance, 
facilitated by a specialist consultant.

In 2016, the Remuneration Committee, together with the 
Supervisory Board, underwent an external evaluation. During 
2017, the Remuneration Committee continued to improve 
on areas highlighted in the external review, including the 
maintenance of inter-committee dynamics.  

As part of the selection process for the three newly 
appointed members of the Supervisory Board, a review of 
the functioning and composition of the Supervisory Board 
and its committees, including the Remuneration Committee, 
was carried out. 

Nomination Committee

The Nomination Committee consists of four members, 
following the appointment of Mr. Grote as Nomination 
Committee member in April 2017 and the resignation of Ms. 
Baldauf in December 2017. During the year, the Nomination 
Committee was chaired by Ms. Baldauf, until she was 
succeeded by Mr. Burgmans in April. The other members of 
the Nomination Committee are Dr. Kirby and Mr. Verwaayen. 
The Nomination Committee held three meetings in 2017. 
The attendance record of the members of the Nomination 
Committee can be seen in the attendance chart on page 68.

Following the announcement in July 2017 that, barring any 
exceptional circumstances, Mr. Burgmans intends to retire 
as Chairman of the Supervisory Board upon completion 
of his third term in office in April 2018, a process was 
undertaken by the Nomination Committee to identify his 
successor. This process was led by Mr. Grote. Mr. Burgmans 
did not participate in the Nomination Committee’s work 
in this regard, as is best practice. A thorough internal and 

Nomination Committee main 2017 activities

external search was conducted, with the assistance of an 
independent and well-reputed search firm. The requirements 
of the Dutch Corporate Governance Code were considered 
throughout the process. Shareholders have been consulted 
and the Supervisory Board has nominated the best 
candidate for consideration by the shareholders at the 
Annual General Meeting of April 26, 2018. For further details, 
please refer to the notice of the AGM, which can be found 
on the corporate website.

Our Dulux paint was used to color and enliven the Sekanak Riverside neighborhood in 
Palembang, Indonesia. The project was part of an initiative designed to reinforce the 
government’s move to beautify the city and develop Palembang as a tourist destination.

Q1

Q2 & Q3

Q4

• Supervisory Board profile review
• Supervisory Board succession planning
• Board of Management succession planning 

• Identification and nomination of Mrs. Clark for  
  appointment to the Supervisory Board
• Identification and nomination of Mr. Thomas for  
  appointment to the Supervisory Board
• Nomination of Mr. Thierry Vanlancker for  
  appointment to the Board of Management at  

the EGM in September 2017

• Supervisory Board succession planning
• Identification and nomination of Mr. Jaski for  
  appointment to the Supervisory Board
• Identification and nomination of  
  Mr. Maarten de Vries for appointment to the  
  Board of Management at the EGM in  
  November 2017

AkzoNobel Report 2017  |  Leadership

75

 
Nomination Committee main 2017 activities
The table on the previous page provides an overview of 
relevant topics discussed and reviewed in meetings of the 
Nomination Committee in 2017. In addition to the topics 
listed, the Nomination Committee also reviewed and 
discussed the relevant topics related to the events set out in 
the Timeline on pages 78 and 79. 

Board of Management and executive  
succession
Following the resignation of Mr. Büchner as CEO in  
July 2017, the Nomination Committee recommended to  
the Supervisory Board that Mr. Vanlancker be designated  
as CEO and Chairman of the Board of Management,  
with full power and authority as a member of the Board of 

Management, in accordance with the Articles of Association 
of Akzo Nobel N.V., which provides for such designation 
until formal CEO appointment by shareholders. Mr. Thierry 
Vanlancker was formally appointed as CEO and Chairman of 
the Board of Management by shareholders at the EGM held 
on September 8, 2017. 

Supervisory Board skills and profiles

Independent

Consumer Goods end-user segment

Industrial end-user segment

Buildings and Infrastructure end-user segment

Transportation end-user segment

(International) business, commerce, finance/economics

Scientific/Information technology experience

Public sector experience

Management experience

Business strategy planning

Investor relations

Manufacturing experience

Supply chain/logistics experience

Social, environmental or sustainability experience

Finance expert

Four or less external directorships

Dutch/EU national

Non-EU national

Pensions experience

Business-to-business sales experience

R&D experience

Legal experience

Industrial/employment relations

Risk management

Consulting

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Leadership  |  AkzoNobel Report 2017

A. Burgmans

P. Bruzelius

S. Clark

B. Grote

L. Hughes

M. Jaski

P. Kirby

D. Sluimers

P. Thomas

B. Verwaayen

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continued to improve on areas highlighted during the 
external review. 

As part of the selection process for the three newly 
appointed members of the Supervisory Board, a review of 
the functioning and composition of the Supervisory Board 
and its committees, including the Remuneration Committee, 
was carried out.

Additional remarks

All members of the Supervisory Board would like to express 
their thanks to the Board of Management and Executive 
Committee, as well as to all employees, for their dedication 
and hard work for the company during what was an eventful 
2017. In particular, the Supervisory Board would like to 
extend its sincere gratitude to Mr. Ton Büchner for his service 
to AkzoNobel and to wish him the very best for the future.

Amsterdam, March 7, 2018
The Supervisory Board 

The Nomination Committee’s regular review of the 
company’s succession plan allowed the company to be in a 
position to announce the appointment of Mr. Vanlancker as 
CEO shortly after receiving Mr. Büchner’s resignation. During 
2017, following the resignation of Mrs. Castella from the 
Board of Management for health reasons, the Nomination 
Committee initiated the search for a new CFO. The 
Nomination Committee was pleased to recommend to the 
Supervisory Board that Mr. Maarten de Vries be nominated 
for appointment as CFO and Board of Management 
member. Mr. De Vries was appointed as CFO and member 
of the Board of Management (effective January 1, 2018) by 
shareholders at the EGM held on November 30, 2017.

During 2017, the Nomination Committee was consulted and 
gave its advice regarding the following (re)appointments by 
the CEO to the Executive Committee: Mr. Werner Fuhrmann 
as Executive Committee member responsible for Specialty 
Chemicals; Mr. David Allen as Chief Supply Chain Officer; 
and Mr. Hans De Vriese as interim CFO. 

Talent management and talent pool development
To supplement the Nomination Committee’s discussions 
on executive succession, the Nomination Committee was 
presented with talent management updates from Human 
Resources during the year. Both the Supervisory Board 
and the Nomination Committee also continued their work in 
defining and identifying a talent pool for future development 
and purposes of executive succession planning.

Supervisory Board succession
An additional aspect of the Nomination Committee’s  
work is reviewing the appointment schedule for 
the Supervisory Board itself and making relevant 
recommendations accordingly.

During 2017, the Nomination Committee discussed the 
size, structure and composition of the Supervisory Board in 
order to determine appropriate criteria for the selection of 
candidates for Supervisory Board membership. An external 
search agency was engaged for the fielding of candidates 

for succession and nomination to the Supervisory Board. 
The agency employed a rigorous search process after 
first gaining a thorough understanding of the culture of 
AkzoNobel, its strategic ambitions, the specific leadership 
roles and competencies needed to meet those ambitions. 
Based on the results of these Nomination Committee 
discussions and the work of the external search agency, 
the Nomination Committee was able to recommend to the 
Supervisory Board the nomination of Mrs. Clark, Mr. Thomas 
and Mr. Jaski as new Supervisory Board members at the 
EGM of November 30, 2017. 

In addition, during 2017 the search for a new Chairman 
was initiated. Following a thorough internal and external 
search, with the assistance of an independent and well-
reputed search firm, the Nomination Committee was able to 
recommend to the Supervisory Board the nomination of a 
strong candidate for consideration by the shareholders at the 
Annual General Meeting of April 26, 2018. For further details, 
please refer to the notice of the AGM, which can be found 
on the corporate website.

The Supervisory Board has updated its skills matrix, as 
shown on the opposite page. The skills matrix, full details of 
the current Supervisory Board composition, the schedule 
of Supervisory Board succession and the profiles of the 
Supervisory Board members can also be found on the 
corporate website.   

Nomination Committee evaluation
As with the Remuneration Committee, the Nomination 
Committee undergoes an annual evaluation of its 
effectiveness and performance as part of the Supervisory 
Board evaluation. Once every three years – unless it is 
decided to do so more frequently – this evaluation takes 
the form of an independent external assessment of the 
Nomination Committee’s effectiveness and performance, 
facilitated by a specialist consultant.

In 2016, the Nomination Committee underwent an external 
evaluation. During 2017, the Nomination Committee 

AkzoNobel Report 2017  |  Leadership

77

Timeline of key events in 2017

An overview of significant developments requiring 
substantial involvement from the Board of Management 
and the Supervisory Board.

April 19
Announcement of record 
profitability in Q1 results

April 25
AGM

March 2
Receipt of first  
PPG proposal

March 21
Receipt of second 
PPG proposal

April 10
Elliott requests EGM  
(including agenda item 
to consider dismissal of 
AkzoNobel Chairman)

Investor Day
Presentation of updated 
strategy to accelerate growth 
and value creation (including 
the separation of Specialty 
Chemicals)

Rationale for 
rejection of  
Elliott’s EGM request 
explained

May 8
Rejection of third 
PPG proposal

May 30
PPG sends letter  
to AkzoNobel  
with additional 
thoughts on third 
proposal

March 9
Rejection of first PPG  
proposal and announcement 
of review of strategic options  
to separate Specialty 
Chemicals

March 22
Rejection of second 
PPG proposal

April 12
Rejection of Elliott’s  
EGM request

May 29
Enterprise Chamber denies 
Elliott’s request for interim 
measures

May 6
Meeting between 
AkzoNobel and  
PPG

38 Supervisory Board 
meetings in total

  Elliott: Elliott Advisors (UK) Ltd.
  PPG:   PPG Industries Inc.
  York:  York Capital Management Global Advisors Llc.
  USS:  Universities Superannuation Scheme Limited

78

Leadership  |  AkzoNobel Report 2017

April 24
Receipt of third  
PPG proposal

May 9
Elliott begins proceedings 
at Enterprise Chamber 
requesting for inquiry, EGM 
and appointment of 
 independent Supervisory 
Board member

June 1
PPG withdraws 
proposal

Response letter 
from AkzoNobel to 
PPG

July 19
Resignation of Ton Büchner  
as CEO and appointment  
of Thierry Vanlancker  
as CEO

July 25
Announcement of actions to 
improve shareholder relations, 
date set for EGM and 
publication of H1 results

August 16
AkzoNobel reaches standstill 
agreement with Elliott

AkzoNobel nominates  
Sue Clark and Patrick Thomas 
as new Supervisory Board 
members

September 19
Nomination of  
Maarten de Vries as CFO

October 26
USS withdraws its  
Supervisory Board nominee

Announcement of new 
structure for Executive 
Committee

November 30
EGM – appointments of 
Maarten de Vries as  
CFO and member of the 
Board of Management;  
and Patrick Thomas,  
Sue Clark and Michiel Jaski  
as Supervisory Board 
members. Approval for 
separation of Specialty 
Chemicals via legal demerger 
or private sale

July 24
USS proposes Supervisory 
Board nominee as agenda 
item for next EGM

September 8
EGM – appointment of  
Thierry Vanlancker as member 
of the Board of Management 
and explanation of response  
to PPG’s proposals

October 18
Nomination of Michiel Jaski as 
Supervisory Board member 
and date set for EGM,  
including USS’ proposal 
nominating a Supervisory 
Board member

July 7
Elliott and York commence 
EGM authorization 
proceedings at the  
Amsterdam District Court

July 27
Amsterdam District 
Court hearing

CFO Maëlys Castella goes  
on leave of absence,  
Hans De Vriese appointed 
interim CFO

Announcement  
of Q3 results

August 10
Amsterdam District 
Court denies Elliott’s 
and York’s EGM 
authorisation request

Announcement of new 
management structure and 
measures to ensure delivery  
of 2020 financial guidance 

November 21
Confirmation of 
termination of merger 
talks with Axalta

October 30
Confirmation of 
merger talks with 
Axalta

December 7
Payment of €1 billion 
special dividend 
following approval of 
separation of Specialty 
Chemicals via legal 
demerger or private sale

December 31
Ready to deliver internal 
separation on January 1,  
2018, and on track to 
complete the separation 
process as planned 

AkzoNobel Report 2017  |  Leadership

79

Governance and compliance

JOZO has been adding a pinch of love to people’s lives since 1929. Our long history has enabled us to master the skills of mining and grinding salt to perfection. Just a pinch of salt can turn a plate of food into a  culinary  experience. So we source from the best sources nature has to offer. Rebranded in 2017 to help consumers make the best choice and improve their taste  experience, the range of JOZO  products continues to evolve and contribute to a healthy lifestyle. From extra fine salt to big flakes, JOZO is your essential kitchen companion.Governance and compliance

In this section, we outline our corporate governance  
structure and explain the remuneration of our  
Board of Management. Information about compliance  
and integrity management and AkzoNobel on the capital 
markets is also included.

Corporate governance statement  

Compliance and integrity management  

Remuneration report  

AkzoNobel on the capital markets  

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AkzoNobel Report 2017  |  Governance and compliance

81
81

 
 
82Governance and compliance  |  AkzoNobel Report 2017Corporate governance statementAkzoNobel aspires to the highest standards of corporate governance and seeks to consistently enhance and improve corporate governance performance, emphasizing transparency and embedding a sustainable culture of long-term value creation.Akzo Nobel N.V. is a public limited liability company (Naamloze Vennootschap) established under the laws of the Netherlands, with common shares listed on Euronext Amsterdam. AkzoNobel has a sponsored level 1 American Depositary Receipt (ADR) program and ADRs can be traded on the international OTCQX platform in the US.The company’s management and supervision are organized under Dutch law in a so-called two-tier system, comprising a Board of Management, solely composed of executive directors, and a Supervisory Board, solely composed of non-executive directors. The Supervisory Board supervises the Board of Management, and ensures a strong external presence in the governance of the company. The two Boards are independent of each other and are accountable to the Annual General Meeting of shareholders (AGM) for the performance of their functions.Our corporate governance framework is based on the company’s Articles of Association, the requirements of the Dutch Civil Code, the Dutch Corporate Governance Code (the “Code”), and all applicable laws and regulations, including securities laws. The Code contains principles and best practices for Dutch companies with listed shares. Deviations from the Code are explained in accordance with the Code’s “comply or explain” principle. With the exception of those aspects of our governance which can only be amended with the approval of the AGM, the Board of Management and the Supervisory Board may make adjustments to the way the Code is applied, if this is considered to be in the interest of the company. Where changes are made, these will be reported and explained in the annual report for the relevant year and discussed at the subsequent AGM.Executive CommitteeBoard of Management2017 organizational structurePaints and CoatingsSpecialty ChemicalsIntegrated  Supply ChainFunctionsCountriesShareholdersSupervisory BoardIn 2016, a revised version of the Code was published by 
the Corporate Governance Code Monitoring Committee 
(website: www.mccg.nl). The revised Code was implemented 
with effect from January 1, 2017, and provides for a more 
thematically oriented code, with greater focus on culture 
and long-term value creation. The company assessed the 
changes to the Code by establishing a working group – 
comprising internal experts from each function – to perform 
an in-depth review of the corporate governance framework 
and systems of the company in the context of compliance 
with the Code. A gap analysis was carried out by the 
working group highlighting certain areas or practices which 
required amendment. The gap analysis was reviewed by 
the Board of Management and the Supervisory Board and, 
upon recommendation from the working group, various 
revisions to current practices were implemented where 
required. In addition, the revised Code has been reflected 
in the Rules of Procedure of the Board of Management and 
of the Supervisory Board, which are both available on the 
corporate website.

Board of Management and 
 Executive Committee
General
The Board of Management is entrusted with the manage-
ment of the company. When it comes to the management 
of our business, it operates in the context of an Executive 
Committee. The Executive Committee comprises the 
members of the Board of Management, (currently the Chief 
Executive Officer (CEO) and the Chief Financial Officer 
(CFO)), the Chief Operating Officer (COO), the Chief Supply 
Chain Officer, the General Counsel and the functional leader 
of Human Resources. This ensures functional, operational 
and commercial expertise is entrenched at the highest level 
in the organization. Among other responsibilities, the Board 
of Management defines the strategic direction. It establishes 
and maintains internal policies and procedures for effective 
risk management and control, manages the realization of the 
company’s operational and financial targets, its sustainability 

Meetings with senior management around the world were high on the agenda for our new CEO, Thierry Vanlancker, during the year. 
This included a visit to Asia, when he met Dr. Lin Liangqi, President of AkzoNobel China.

performance and its pursuit of long-term value creation. In 
fulfilling their duties, Board of Management members are 
assisted by the Executive Committee and guided by the 
interests of the company and its affiliated enterprises, taking 
into consideration the relevant interests of the company’s 
stakeholders.

of Management are incorporated in these documents.  
The Board of Management believes these values contribute 
to a culture focused on long-term value creation and  
actively encourages these values through leading by 
example. Company culture is regularly discussed with the 
Supervisory Board.

The Board of Management and Executive Committee 
promote openness and engagement through a SpeakUp! 
grievance mechanism and have established a Code 
of Conduct, directives, rules, guidelines and manuals 
incorporated in the company’s Directives framework, in 
order to drive a culture of good governance, consistency 
and functional excellence. The values of good governance, 
sustainability and teamwork adopted by the Board  

The Board of Management takes precedence; all Executive 
Committee decisions require a majority of the members  
of the Board of Management. The Board of Management 
can at all times decide to reserve decisions for the  
Board of Management. The members of the Board of 
Management remain accountable for all decisions made by 
the Executive Committee.

AkzoNobel Report 2017  |  Governance and compliance

83

The Board of Management is accountable for its 
performance to the Supervisory Board and is answerable to 
the shareholders of the company at the AGM. The Executive 
Committee members who are not also members of the 
Board of Management report to the CEO.

The Supervisory Board has regular direct interaction  
with all members of the Executive Committee and all 
Executive Committee members attend most Supervisory 
Board meetings.

The CEO leads the Executive Committee in its overall 
management of the company. He is the main point of  
liaison with the Supervisory Board. The CFO is responsible  
for overseeing AkzoNobel’s finances, its corporate  
control, investor relations and information management.  
The tasks, responsibilities and procedures of the Board  
of Management and Executive Committee are set  
out in their Rules of Procedure. These rules have been 
approved by the Supervisory Board and are available on  
the corporate website.

Authority to represent the company is vested in the two 
members of the Board of Management, acting jointly. 
This includes the signing of documents. The Board of 
Management has also delegated a level of authority to 
corporate agents, including the other members of the 
Executive Committee. The list of authorized signatories is 
filed with the public registry and is available on request from 
the Dutch Chamber of Commerce.

The Managing Directors of our businesses, the corporate 
functional directors in charge of the different functions 
and the country directors report to individual Executive 
Committee members with specific responsibility for their 
activities and performance.

Appointment
Board of Management members are appointed and removed 
from office by the AGM. This year, the Board of Management 
members were appointed by the EGM (Extraordinary General 

THE CEO LEADS 
THE EXECUTIVE 
COMMITTEE IN 
ITS OVERALL 
MANAGEMENT 
OF THE 
COMPANY

Meeting). The other members of the Executive Committee 
are appointed by the CEO, after consultation with the 
Supervisory Board. Board of Management members are 
appointed for a four-year term (or less), with the possibility of 
reappointment.

As described later in this section, the Meeting of Holders of 
Priority Shares has the right to make binding nominations for 
the appointment of members of the Board of Management 
and the Supervisory Board. However, as the company 
subscribes to the principles of the Code in general, members 
of the Supervisory Board and the Board of Management 
are (with the exception of those circumstances described 
later in this section), appointed on the basis of non-binding 
nominations by the Supervisory Board. In such cases, 
resolutions to appoint a member of the Supervisory Board 
or the Board of Management will require a simple majority of 
the votes cast by shareholders.

Under certain conditions specified in the Articles of 
Association, shareholders may also be entitled to nominate 

Supervisory Board or Board of Management members for 
appointment. Such nominations require a two-thirds majority, 
representing at least 50% of the outstanding share capital in 
order to be adopted at an AGM (or EGM).

AkzoNobel believes in the strength of diversity and in 
accordance with the Code, a Diversity Policy has been 
adopted for the composition of the Board of Management 
and Executive Committee. The objective of the Diversity 
Policy is to enrich the Board of Management’s perspective, 
improve performance, increase member value and enhance 
the probability of achievement of AkzoNobel’s goals and 
objectives. The Policy addresses concrete targets relating 
to diversity, including nationality, age, gender, education and 
work background. A consistent and structured approach is 
applied to succession planning for the Board of Management 
and Executive Committee, taking into account the 
implementation of the Diversity Policy. AkzoNobel currently 
diverges from the gender target of at least 30% female and 
at least 30% male Board of Management members. It is 
believed that due to the size and scale of the Board  
of Management (being only two members), this divergence  
is justified as it has ensured the best candidates for  
the roles were nominated by the Supervisory Board and 
appointed by shareholders. 

Outside directorships
Members of the Board of Management and Executive 
Committee are not allowed to hold more than one 
supervisory board membership or non-executive directorship 
in another listed company. This is more stringent  
than the requirements of the Dutch Civil Code, which  
allows members of a board of management two such 
supervisory board memberships or non-executive 
directorships. The exception to this rule is that in the  
18 months prior to their retirement, Executive Committee 
members are allowed to hold more than one such 
supervisory board membership or non-executive directorship 
in order to allow them to prepare for retirement, as long as 
this does not interfere with the performance of their tasks 
as member of the Executive Committee. Furthermore, 

84

Governance and compliance  |  AkzoNobel Report 2017

an exception can be made for an executive joining the 
Executive Committee upon approval from the Supervisory 
Board. However, a maximum of two supervisory board 
memberships or non-executive directorships will apply. 
Acceptance of external supervisory board memberships or 
non-executive directorships in other listed companies by 
members of the Executive Committee is always subject to 
approval by the Supervisory Board, for which authority has 
been delegated to the Chairman of the Supervisory Board. 
Currently, no outside directorships are held by members of 
the Board of Management and Executive Committee.

Conflicts of interest
Members of the Board of Management and the other 
members of the Executive Committee shall not participate 
in the discussions and decision-making on a subject or 
transaction in relation to which they have a conflict of interest 
with the company. Supervisory Board approval is required 
for decisions to enter into transactions under which Board 
of Management or Executive Committee members have a 
conflict of interest of material significance to the company 
and to the relevant member. Any such decisions involving 
members of the Board of Management will be recorded 

In May, a tribute to Dutch footballer Johan Cruyff was unveiled in the Amsterdam neighborhood where he grew up.  
The mural, designed by Brazilian artist Paulo Consentino, was created using our Sikkens paint products.

in the annual report for the relevant year, with reference to 
the conflict of interest and declaring that the relevant best 
practice provisions of the Code have been complied with. 

During 2017, no transactions were reported under which 
a member of the Board of Management or Executive 
Committee had a conflict of interest which was of material 
significance to the company and to the relevant member.

Remuneration
The remuneration of the members of the Board of 
Management is set in line with the remuneration policy 
which is adopted by the AGM. The Supervisory Board 
is responsible for determining the remuneration of the 
members of the Board of Management on the advice of 
its Remuneration Committee. The components of Board 
of Management remuneration, as well as the remuneration 
policy itself, are described in the Remuneration report  
and Note 23 of the Consolidated financial statements.  
The service contracts of the members of the Board of  
Management do contain change of control provisions. 
Further details can be found in the Remuneration report.  
The service contracts of the Board of Management are 
compliant with the Code. The main elements of these 
contracts are available on the corporate website.

Operational Control Cycle
To facilitate efficient management and oversight of 
operations, the Board of Management and Executive 
Committee have established an Operational Control Cycle 
(OCC), which is conducted once per month. The format 
of the OCC was updated in 2017 to accurately reflect 
organizational changes in order to ensure the highest level of 
corporate governance is applied throughout the organization. 
For the Paints and Coatings business, the OCC consists  
of a monthly Business Review Meeting, comprising the CEO, 
the CFO, the COO, the Chief Supply Chain Officer  
and the leadership of the Paints and Coatings business.  
For the Specialty Chemicals business, the OCC consists of 
an Operational Review Meeting comprising the CEO, the 
CFO and the leadership of the Specialty Chemicals business. 

AkzoNobel Report 2017  |  Governance and compliance

85

The other members of the Executive Committee have a 
standing invitation to these meetings. The meetings provide 
a forum for regular business and operational oversight, with a 
focus on commercial activities and supply chain processes. 

Executive Committee meetings are frequently held 
following the Business Review Meeting and the Operational 
Review Meeting, at which the implementation of the 
company’s strategy is discussed. The functional agendas 
of Sustainability, HSE&S, Human Resources, Commercial 
Excellence, Research and Development and Integrated 
Supply Chain are also discussed at these Executive 
Committee meetings. Additional meetings are held to 
discuss specific topics as required.

The Board of Management and Executive Committee have 
delegated authorities to individual Executive Committee 
members, to the Operational Review Meeting of Specialty 
Chemicals and to certain committees and councils. 

In November, we opened our first regional Application Training Center in Dubai. The 
state-of-the-art facility will offer advanced training programs for customers, enabling 
them to build capacity and deepen their knowledge of paints and coatings. It will focus in 
particular on original equipment manufacturers and refinishers in industries as diverse as 
automotive and rail, aerospace and consumer electronics.

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Governance and compliance  |  AkzoNobel Report 2017

Committees

Sustainability Council
The Executive Committee has established a Sustainability 
Council to advise on sustainability developments. The council 
monitors the integration of sustainability into management 
processes and oversees the company’s sustainability targets 
and sustainability performance. The council is chaired by the 
CEO and includes members of the Executive Committee, 
Managing Directors from our businesses and Corporate 
Directors of Strategy, Human Resources (HR), Sustainability, 
Operations, HSE&S, Procurement and Communications.

Progress regarding sustainability objectives, development, 
target-setting and implementation is reviewed quarterly by 
the Executive Committee, semi-annually by the Supervisory 
Board, and is verified annually by PricewaterhouseCoopers 
Accountants N.V.. The Audit Committee takes an active 
role in assessing the quality and reliability of sustainability 
performance reporting. Our sustainability framework is 
further explained in the Sustainability statements.

Corporate Compliance Committee
The company has a Corporate Compliance Committee to 
support the Executive Committee with its responsibility in 
assuring and managing compliance, and with its reporting 
to the Supervisory Board. The Corporate Compliance 
Committee systematically identifies material compliance 
risks, assists in assurance of compliance with laws, 
regulations and ethical standards, monitors compliance and 
reports findings and recommendations to the Executive 
Committee. The Corporate Compliance Committee consists 
of the General Counsel (chair), the Corporate Secretary, 
the Group Controller, two senior business managers and 
Corporate Directors of Internal Audit, Compliance, HR and 
HSE&S. Other members may be added to the Committee at 
the discretion of the Executive Committee.

AkzoNobel has a company-wide compliance monitoring tool 
in place to discuss and monitor progress with respect to 
compliance-related issues. More details on the compliance 

and integrity management system, including the so-called 
Non-Financial Letter of Representation process, is available 
in the Compliance and integrity management chapter.

Executive Committee Pensions
The Executive Committee Pensions oversees the general 
pension policies of the various pension plans of the company 
and their financial consequences for AkzoNobel. The 
committee is chaired by the CFO and includes the Executive 
Committee member responsible for HR, the General 
Counsel, the Treasury function, Pensions and Rewards.

Disclosure Committee
The Board of Management has established a Disclosure 
Committee comprising the Director Legal Corporate, the 
Corporate Secretary, the Group Controller and the Director of 
Investor Relations. The task of the Disclosure Committee is 
to establish and maintain disclosure controls and procedures 
and to advise the Board of Management and a committee 
comprising the CEO, CFO and General Counsel on the 
accurate and timely disclosure of material financial and 
non-financial information.

Supervisory Board

General
This section provides an overview of the responsibilities and 
governance of the Supervisory Board. For an understanding 
of the activities of the Supervisory Board over the past year, 
please refer to the Supervisory Board Chairman’s statement 
and the Report of the Supervisory Board. 

The responsibility of the Supervisory Board is to supervise 
the policies adopted by the Board of Management and the 
Executive Committee and to oversee the general conduct 
of the business of the company. In practice, this means 
supervising the corporate strategy, the achievement of the 
company’s operational and financial objectives, the design 
and effectiveness of the internal risk management and 
control systems, the main financial parameters, compliance 

with applicable laws and regulations and risk factors. The 

Composition

the Diversity Policy is to ensure a balanced composition, 

Supervisory Board advises the Board of Management and 

The list of Supervisory Board members, including their 

taking account of nationality, age, gender, education and 

Executive Committee, while taking into account the interests 

biographies, can be found in the Leadership section. In 

work background. During 2017, the Diversity Policy was 

of the company and its stakeholders. Major investments, 

compliance with the Dutch Civil Code, the Supervisory Board 

implemented through the Supervisory Board’s consistent 

acquisitions and functional initiatives are subject to 

has a balanced composition, consisting of at least 30% 

and structured approach to succession planning. There are 

Supervisory Board approval.

female and at least 30% male members, reflecting the nature 

no divergences to report. The Diversity Policy can be found 

and variety of the company’s businesses, their international 

within the Supervisory Board’s Rules of Procedures on the 

The Chairman of the Supervisory Board determines the 

spread and expertise in fields such as finance, economics, 

corporate website.

agenda, chairs Supervisory Board meetings and the AGM, 

information technology (IT), societal, environmental and legal 

monitors the proper functioning of the Supervisory Board 

aspects of business, government and public administration. 

When nominating and selecting new candidates for the 

and its committees, arranges for adequate provision of 

Consequently, the current members represent four 

Supervisory Board, the Supervisory Board profile and skills 

information to its members and acts on behalf of the 

nationalities and have a diverse and appropriate experience 

matrix, the requirements of the Act on Management and 

THE CURRENT MEMBERS  

REPRESENT FOUR NATIONALITIES  

AND HAVE A DIVERSE AND 

APPROPRIATE EXPERIENCE  

Supervision, and the principles and provisions of the Code, 

are taken into account. 

Appointment

Members of the Supervisory Board are nominated, 

appointed and dismissed in accordance with procedures 

identical to those previously outlined for the members of 

the Board of Management. In accordance with the Code, 

the Rules of Procedure of the Supervisory Board have been 

updated such that Supervisory Board members are eligible 

for re-election once for a period not exceeding four years. 

Thereafter, members may be re-elected a second time for 

a period of two years. This period may be extended by two 

years at the most. In the event of a re-appointment after an 

Supervisory Board as the main contact for the Board of 

with the markets in which AkzoNobel operates, as well as 

eight-year period, reasons shall be given in the Report of the 

Management and Executive Committee. He initiates the 

knowledge of different markets and non-operational areas. 

Supervisory Board. Terms of appointment are based on a 

evaluation of the functioning of the Supervisory Board, its 

Their expertise includes finance, economics, international 

rotation schedule, available on the corporate website.  

committees, individual members and the functioning of the 

business, general and strategic management, employment 

In 2017, three appointments to the Supervisory Board were 

Board of Management. Throughout the year, the Chairman 

and industrial relations, risk management, IT, commercial 

proposed to, and approved by, the Extraordinary General 

of the Supervisory Board ensures that regular updates 

management, business-to-business sales, research and 

Meeting of shareholders held on November 30.

are provided to the Supervisory Board on the company’s 

development, manufacturing and the societal, environmental 

businesses, sustainability, legal matters, social and corporate 

and legal aspects of business, government, investor relations 

Induction and training

governance, accounting, investor relations, compliance, 

and public administration. The Supervisory Board maintains 

Following appointment to the Supervisory Board, new 

risk management and internal controls. The Supervisory 

a skills matrix, which provides an overview of the skills  

members receive a comprehensive induction tailored to their 

Board is governed by its Rules of Procedure (available on 

and experience of individual Supervisory Board members. 

individual needs. This includes extensive briefings about all 

the corporate website). The Rules of Procedure include the 

The Supervisory Board skills matrix can be found in the 

major business and functional aspects of the company and 

profile and the Charters of the Committees and set out the 

Report of the Supervisory Board. In addition, in accordance 

its corporate governance and compliance requirements. The 

tasks and responsibilities of the Supervisory Board, as well 

with the Code, a Diversity Policy has been adopted for the 

induction includes meetings with the CEO, the CFO, all other 

as its operational processes.

composition of the Supervisory Board. The objective of 

Executive Committee members and relevant members of 

AkzoNobel Report 2017  |  Governance and compliance

87

with applicable laws and regulations and risk factors. The 
Supervisory Board advises the Board of Management and 
Executive Committee, while taking into account the interests 
of the company and its stakeholders. Major investments, 
acquisitions and functional initiatives are subject to 
Supervisory Board approval.

The Chairman of the Supervisory Board determines the 
agenda, chairs Supervisory Board meetings and the AGM, 
monitors the proper functioning of the Supervisory Board 
and its committees, arranges for adequate provision of 
information to its members and acts on behalf of the 

Composition
The list of Supervisory Board members, including their 
biographies, can be found in the Leadership section. In 
compliance with the Dutch Civil Code, the Supervisory Board 
has a balanced composition, consisting of at least 30% 
female and at least 30% male members, reflecting the nature 
and variety of the company’s businesses, their international 
spread and expertise in fields such as finance, economics, 
information technology (IT), societal, environmental and legal 
aspects of business, government and public administration. 
Consequently, the current members represent four 
nationalities and have a diverse and appropriate experience 

THE CURRENT MEMBERS  
REPRESENT FOUR NATIONALITIES  
AND HAVE A DIVERSE AND 
APPROPRIATE EXPERIENCE  

Supervisory Board as the main contact for the Board of 
Management and Executive Committee. He initiates the 
evaluation of the functioning of the Supervisory Board, its 
committees, individual members and the functioning of the 
Board of Management. Throughout the year, the Chairman 
of the Supervisory Board ensures that regular updates 
are provided to the Supervisory Board on the company’s 
businesses, sustainability, legal matters, social and corporate 
governance, accounting, investor relations, compliance, 
risk management and internal controls. The Supervisory 
Board is governed by its Rules of Procedure (available on 
the corporate website). The Rules of Procedure include the 
profile and the Charters of the Committees and set out the 
tasks and responsibilities of the Supervisory Board, as well 
as its operational processes.

with the markets in which AkzoNobel operates, as well as 
knowledge of different markets and non-operational areas. 
Their expertise includes finance, economics, international 
business, general and strategic management, employment 
and industrial relations, risk management, IT, commercial 
management, business-to-business sales, research and 
development, manufacturing and the societal, environmental 
and legal aspects of business, government, investor relations 
and public administration. The Supervisory Board maintains 
a skills matrix, which provides an overview of the skills  
and experience of individual Supervisory Board members. 
The Supervisory Board skills matrix can be found in the 
Report of the Supervisory Board. In addition, in accordance 
with the Code, a Diversity Policy has been adopted for the 
composition of the Supervisory Board. The objective of 

the Diversity Policy is to ensure a balanced composition, 
taking account of nationality, age, gender, education and 
work background. During 2017, the Diversity Policy was 
implemented through the Supervisory Board’s consistent 
and structured approach to succession planning. There are 
no divergences to report. The Diversity Policy can be found 
within the Supervisory Board’s Rules of Procedures on the 
corporate website.

When nominating and selecting new candidates for the 
Supervisory Board, the Supervisory Board profile and skills 
matrix, the requirements of the Act on Management and 
Supervision, and the principles and provisions of the Code, 
are taken into account. 

Appointment
Members of the Supervisory Board are nominated, 
appointed and dismissed in accordance with procedures 
identical to those previously outlined for the members of 
the Board of Management. In accordance with the Code, 
the Rules of Procedure of the Supervisory Board have been 
updated such that Supervisory Board members are eligible 
for re-election once for a period not exceeding four years. 
Thereafter, members may be re-elected a second time for 
a period of two years. This period may be extended by two 
years at the most. In the event of a re-appointment after an 
eight-year period, reasons shall be given in the Report of the 
Supervisory Board. Terms of appointment are based on a 
rotation schedule, available on the corporate website.  
In 2017, three appointments to the Supervisory Board were 
proposed to, and approved by, the Extraordinary General 
Meeting of shareholders held on November 30.

Induction and training
Following appointment to the Supervisory Board, new 
members receive a comprehensive induction tailored to their 
individual needs. This includes extensive briefings about all 
major business and functional aspects of the company and 
its corporate governance and compliance requirements. The 
induction includes meetings with the CEO, the CFO, all other 
Executive Committee members and relevant members of 

AkzoNobel Report 2017  |  Governance and compliance

87

senior management. This enables new Supervisory Board 
members to quickly build up an understanding of  
AkzoNobel’s businesses and strategy, as well as the key  
risks and issues the company faces. In addition, the 
Chairman ensures the Supervisory Board is provided with 
regular updates and that the Supervisory Board undertakes 
training, for example in the area of compliance and ethics.

the Supervisory Board. Any such decisions will be recorded 
in the annual report for the relevant year, with reference  
to the conflict of interests and a declaration that the relevant 
best practice provisions of the Code have been complied 
with. During 2017, no transactions were reported under 
which a member had a conflict of interest which was of 
material significance to the company.

Independence of the Supervisory Board
Supervisory Board members are required to act critically and 
independently of one another, the Board of Management,  
the Executive Committee and the company’s stakeholders. 
Each member of the Supervisory Board meets the 
independence requirements as stated in the Code and 
has completed the annual independence questionnaire 
addressing the relevant requirements for independence. 

To this end, the company takes steps to verify that:
•  There are no cross ties between Supervisory Board 

members and members of the Board of Management
•  There have been no employment relationships between 
Supervisory Board members and AkzoNobel during the 
five years preceding their last appointment

•  No personal financial compensation has been paid, other 
than in relation to work as a Supervisory Board member

•  No Supervisory Board member has had important 

business relationships with the company in the year prior 
to their last appointment

•  There are no significant shareholding ties (amounting 

to more than 10% of the share capital of the company) 
between Supervisory Board members or their closely 
associated persons and the company

Conflict of interest
Members of the Supervisory Board shall not participate 
in the discussions and decision-making on a subject or 
transaction in relation to which they have a conflict of interest 
with the company. Decisions to enter into transactions under 
which Supervisory Board members have conflicts of interest 
that are of material significance to the company, and to the 
relevant Supervisory Board member, require the approval of 

Remuneration
Supervisory Board members receive a fixed annual 
remuneration and attendance fee, which is determined 
by the AGM. More information on the remuneration of the 
members of the Supervisory Board can be found in Note 23 
of the Consolidated financial statements.

Supervisory Board Committees

The Supervisory Board has established three permanent 
committees: the Audit Committee, the Nomination 
Committee and the Remuneration Committee. This 
section explains aspects of the governance and roles and 
responsibilities of these committees. Information on the 
work, composition and attendance of the Supervisory Board 
members at the meetings of the committees during the year 
is set out in the Report of the Supervisory Board.

Each committee has a charter describing its role and 
responsibilities, as well as the manner in which it discharges 
its duties and reports to the full Supervisory Board. These 
charters are included in the Supervisory Board Rules of 
Procedure. The committees report on their deliberations and 
findings to the full Supervisory Board.

In 2017, the Supervisory Board also established a temporary 
committee – the Shareholders Relations Committee. 
Its role is to oversee the strengthening of AkzoNobel’s 
relationship with shareholders and review relevant feedback 
from the investor community. The committee reports on its 
deliberations and findings to the full Supervisory Board. The 
Shareholders Relations Committee comprises Mr. Verwaayen 

(Chairman), Mr. Burgmans, Dr. Kirby and Mr. Grote,  
with three meetings being held in 2017. David Mayhew  
and the team at JP Morgan Cazenove have been appointed 
as advisors to this committee, with Mr. Lloyd Midwinter 
(AkzoNobel’s Director of Investor Relations) acting  
as Secretary.

Audit Committee
The Audit Committee assists the Supervisory Board in 
overseeing the quality and integrity of the accounting, 
reporting, risk management and internal control practices 
of the company, as well as the company’s compliance with 
legal and regulatory requirements, the performance of the 
Internal Audit function and the qualifications, performance 
and independence of the external auditor. The Audit 
Committee has a role in assessing the quality and integrity  
of reporting on sustainability performance and takes 
an active role in reviewing the company’s sustainability 
performance data. 

As a rule, the CFO, the Group Controller, the Corporate 
Director of Internal Audit and the lead partner of the external 
auditor attend all regular meetings. After most Audit 
Committee meetings, members hold a separate meeting 
with only the internal auditor present, a separate meeting 
with only the external auditor present and sessions with only 
Audit Committee members in attendance. In addition, there 
are regular meetings with only Audit Committee members 
and the CFO present. Other members of the Executive 
Committee attend as and when requested. The General 
Counsel reports to the Audit Committee on compliance 
matters at every regular Audit Committee meeting and 
provides a claim and liability report to the Audit Committee 
once a year. The Chairman of the Audit Committee is 
primarily responsible for the proper functioning of the Audit 
Committee and reports the activities and findings of the 
committee to the Supervisory Board, which discusses 
these activities and findings when necessary. The Chairman 
also initiates the evaluation of the functioning of the Audit 
Committee and its individual members, without members of 
the Board of Management being present.

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Governance and compliance  |  AkzoNobel Report 2017

AkzoNobel’s color expertise was called upon to create a special gold custom coating for China’s latest generation of high-speed trains. 
We supplied a bold new look for the sleek Fuxing CR400BF, which has been dubbed the Golden Phoenix (fuxing means rejuvenation). 
It’s one of only two Fuxing trains to have been launched so far. 

Nomination Committee
The Nomination Committee focuses on drawing up selection 
criteria and appointment procedures for Supervisory Board 
and Board of Management members. The Nomination 
Committee assesses the size and composition of both 
Boards, evaluates the functioning of the individual members, 
makes proposals for appointments and reappointments 
and supervises the Board of Management on the selection 
of senior management. The Nomination Committee also 
considers appointments by the CEO of Executive Committee 
members who are not also a member of the Board of 
Management. When selecting candidates for appointment to 
the Supervisory Board, account is taken of the Supervisory 
Board profile, the diversity requirements of the Dutch Civil 
Code and the Code, as well as the need for knowledge of 
the markets in which the company operates and insights 
from other markets and non-operational areas.

Remuneration Committee
The Remuneration Committee is responsible for making 
proposals to the Supervisory Board on the Remuneration 

Policy for the Board of Management, for overseeing the 
remuneration of the individual members of the Board of 
Management and the other members of the Executive 
Committee and for overseeing the remuneration schemes for 
AkzoNobel executives involving the company’s shares.  
The Remuneration Committee conducts periodic 
reviews of the performance of the members of the Board 
of Management and the Executive Committee. The 
Remuneration Committee also reviews the remuneration 
of the members of the Supervisory Board and prepares 
proposals for adjustments, if necessary.

Shareholders and the  
Annual General Meeting
The Annual General Meeting of shareholders (AGM) is an 
integral part of the governance of the company and its 
system of checks and balances. The AGM reviews the 
annual report and decides on the adoption of the financial 
statements and the dividend proposal, as well as the 

discharge of the members of the Supervisory Board and the 
Board of Management.

The AGM is convened by public notice and the agenda, 
notes to the agenda and the procedure for attendance  
and voting at the meeting are published in advance  
and posted on the corporate website. Matters proposed  
for consideration, approval or adoption are tabled as 
separate agenda items and explained in writing in advance 
of the meeting. 

These proposals include, where relevant: 
•  The adoption of the financial statements
•  The dividend proposal
•  The discharge of the members of the Supervisory Board 

and the Board of Management

•  The (re)election of members of the Board of Management 

and the Supervisory Board

•  The remuneration of the members of the Supervisory 

Board

•  Material changes to the remuneration policy of the Board 

of Management

•  Other important matters, such as major acquisitions or the 
sale or demerger of a substantial part of the company, as 
required by law

•  The authorization of the Board of Management to issue 

new shares

•  Amendments to the Articles of Association

The company provides remote voting possibilities to its 
shareholders. Holding shares in the company on the record 
date determines the right to exercise voting rights and  
other rights relating to the AGM. All resolutions are made on 
the basis of the “one share, one vote” principle (assuming 
an equal par value for each class of shares). All resolutions 
are adopted by absolute majority, unless the law or the 
company’s Articles of Association stipulate otherwise.

Holders of common shares in aggregate representing at 
least 1% of the total issued capital may submit proposals 
for the AGM agenda. Such proposals must be adequately 

AkzoNobel Report 2017  |  Governance and compliance

89

substantiated and must be submitted in writing, or 
electronically, to the company at least 60 calendar days 
in advance of the meeting. The draft minutes of the AGM 
(in Dutch) are made available on the company’s corporate 
website within three months of the meeting date. The final 
and duly signed minutes are made available on the corporate 
website within six months after the meeting date.

Share classes
AkzoNobel has three classes of shares: common shares, 
cumulative preferred shares and priority shares. Common 
shares are traded on the Euronext Amsterdam stock 
exchange. Common shares are also traded over-the-counter 
on OTCQX in the US in the form of American Depositary 
Receipts (each American Depositary Receipt representing 
one-third of a common share). On December 31, 2017, a 
total of 252,620,585 common shares and 48 priority shares 
had been issued. The company has been informed that by 
December 31, 2017, MFS Investment Management and 
Elliott Advisors (UK) Limited each held more than 5% of the 
company’s share capital.

The priority shares are held by the Foundation Akzo Nobel 
(Stichting Akzo Nobel). The Foundation’s Board consists 
of members of AkzoNobel’s Supervisory Board who are 
not members of the Audit Committee. The Meeting of 
Holders of Priority Shares has the nomination rights for the 
appointment of members of the Board of Management 
and the Supervisory Board, as well as the right to approve 
amendments to the Articles of Association of the company. 
No cumulative preferred shares have been issued to date. 
Cumulative preferred shares merely have a financing 
function, which means if necessary, and possible, they 
will be issued at or near to the prevailing quoted price for 
common shares.

The AGM held on April 25, 2017, authorized the Board of 
Management for a period of 18 months after that date, or, 
if earlier, until the date on which the AGM again extends the 
authorization – subject to approval from the Supervisory 
Board – to issue shares in the capital of the company free 

from pre-emptive rights, up to a maximum of 10% of the 
issued share capital, or 20% in case of a merger, acquisition 
or strategic alliance. The Board of Management was also 
given a mandate to acquire up to a maximum of 10% of the 
issued share capital of the company.

Anti-takeover provisions and control
According to the Code, the company is required to provide 
an overview of its actual or potential anti-takeover measures, 
and to indicate in what circumstances it is expected that 
they may be used. The priority shares may be considered 
to constitute a form of anti-takeover measure. In relation 
to the right of the Meeting of Holders of Priority Shares to 
make binding nominations for appointments to the Board 
of Management and the Supervisory Board, the Foundation 
Akzo Nobel has confirmed that it intends to make use 
of such rights in exceptional circumstances only. These 
circumstances include situations where, in the opinion of the 
Board of the Foundation, the continuity of the company’s 
management and policies is at stake. This may be the 
case if a public bid for the common shares of the company 
has been announced, or has been made, or the justified 
expectation exists that such a bid will be made, without any 
agreement having been reached in relation to such a bid 
with the company. The same shall apply if one shareholder, 
or more shareholders acting in a concerted way, hold a 
substantial percentage of the issued common shares of 
the company without making an offer. Or if, in the opinion 
of the Board of the Foundation Akzo Nobel, the exercise of 
the voting rights by one shareholder or more shareholders, 
acting in a concerted way, is materially in conflict with the 
interests of the company. In such cases, the Supervisory 
Board and the Board of Management, in accordance with 
their statutory responsibility, will evaluate all available options 
with a view to serving the best interests of the company, 
its shareholders and other stakeholders. The Board of the 
Foundation Akzo Nobel has reserved the right to make 
use of its binding nomination rights for the appointment 
of members of the Supervisory Board and of the Board of 
Management in such circumstances.

Although a deviation from provision 4.3.3 of the Code, the 
Supervisory Board and the Board of Management are of the 
opinion that these provisions will enhance the continuity of 
the company’s management and policies.

In the event of a hostile takeover bid, or other action which 
the Board of Management and Supervisory Board consider 
adverse to the company’s interests, the two Boards reserve 
the right to use all available powers (including the right to 
invoke a response time in accordance with provisions 4.1.6 
and 4.1.7 of the Code), while taking into account the relevant 
interests of the company and its affiliate enterprise and 
stakeholders.

Auditors

The external auditor is appointed by the AGM on proposal of 
the Supervisory Board. The appointment is reviewed every 
four years and the results of this review and assessment are 
reported to the AGM.

The external auditor attends the majority of Audit Committee 
meetings, as well as the meeting of the Supervisory Board 
at which the financial statements are adopted. During these 
meetings, the auditor discusses the outcome of the audit 
procedures and the reflections thereof in the auditors’ report 
and the management letter. In particular, the key audit 
matters are highlighted. The auditor receives the financial 
information and underlying reports of the quarterly figures 
and can comment on and respond  to this information.

The lead external auditor is present at the AGM and may be 
questioned with regard to his statement on the fairness of 
the financial statements.

Auditor independence and mandatory succession 
of audit firm
The Audit Committee and Board of Management report  
their dealings with the external auditor to the Supervisory 
Board annually and discuss the auditor’s independence. 

90

Governance and compliance  |  AkzoNobel Report 2017

91AkzoNobel Report 2017  |  Governance and compliancePursuant to European law, the lead partner of the external audit firm has to change after no more than five years  and the audit firm must change after no more than ten years. The AGM on April 29, 2014, appointed PricewaterhouseCoopers Accountants N.V. as external auditors effective January 1, 2016.Non-audit servicesOne area of particular focus in corporate governance is the independence of the auditors. The Audit Committee has been delegated direct responsibility for the compensation and monitoring of the auditors and the services they provide to the company. Pursuant to the Audit Profession Act, the auditors are prohibited from providing the company with services in the Netherlands other than “audit services aimed at providing reliability concerning the information supplied by the audited client for the benefit of external users of this information and also for the benefit of the Supervisory Board, as referred to in the reports mentioned”. The company has taken the position that no additional services may be provided by the external auditor and its global network that do not meet these requirements, unless local statutory requirements so dictate. In order to anchor this in our procedures, the Supervisory Board adopted the AkzoNobel Rules on External Auditor Independence and Selection and the related AkzoNobel Guidelines on Auditor Independence. These documents are available on the corporate website.Internal AuditThe Internal Audit function is mandated to provide the Board of Management, the Executive Committee and the Audit Committee with independent, objective assurance on the adequacy of the design and operating effectiveness of the internal control framework described below. The Corporate Director of Internal Audit reports to the Board of Management and has direct access to the Audit Committee and its Chairman. The function performs its mandate based on a risk-based audit plan, which is approved by the Board of Management and the Audit Committee. It reports a summary of the audit findings bi-annually to the Board of Management and Executive Committee, and the Audit Committee, which culminates in an annual assessment of the quality and effectiveness of the company’s internal control systems. (See Audit Committee earlier in this section).Internal controls and risk  managementInternal controls The company has strict procedures for internal controls. The Board of Management and Executive Committee have established an Internal Control Committee to facilitate and oversee aspects of these procedures. The Internal Control Committee monitors the adequacy and effectiveness of the company’s internal control framework (see diagram on this page). As in previous years, we continued to work on system-embedded controls, standard role design and segregation of duty monitoring. The design of the internal control self-assessment process was adapted to The AkzoNobel internal control framework provides reasonable assurance in achieving business goals, including strategic, operational and reporting goals, in addition to those covering compliance. Internal control is not only about policies and procedures, but also relates strongly to people, culture and behaviors.the changes in the company structure and an integrated department for Internal Control (IC) was established to optimize the InControl efforts across all businesses and functions. This included an IC office to centralize and standardize guidance, documentation and tooling and maintain internal and external relationships.Share Dealing Rules and Rules on Disclosure ControlIn accordance with Dutch law and regulations (including the European Market Abuse Regulation), the company maintains insider lists and exercises controls around the dissemination and disclosure of potentially price sensitive information. All employees and the members of the Board of Management, the Executive Committee and the Supervisory Board, are subject to the AkzoNobel Share Dealing Rules, which limit their opportunities to trade in AkzoNobel securities. Transactions in AkzoNobel shares carried out by Board of Management, Executive Committee and Supervisory Board members (including their closely associated persons) are, as and when required, notified to the Dutch Authority for the Financial Markets.The Board of Management, Executive Committee and Supervisory Board members require authorization from the General Counsel prior to carrying out any transactions in respect of AkzoNobel securities, even in a so-called “open period”. In relevant cases, the General Counsel can prohibit carrying out transactions in respect of other companies’ securities. In addition, all employees, and in particular members of the Disclosure Committee, are subject to the AkzoNobel Rules on Disclosure Control.Risk managementOur risk management system is explained in more detail in the Strategic performance section. Reference is made to the Statement of the Board of Management in the Leadership section for the statements relating to internal risk management and control systems.The AkzoNobel internal control frameworkControl environmentSetting objectivesResponding to riskControl activitiesMonitoring activitiesInformation and communicationCompliance and integrity management

Integrity is one of our core 
principles. We are committed to 
conducting business in a lawful, 
fair and honest way and expect 
the same from our business 
partners. We have a robust com -
pliance program which is focused 
on the risks most material to the 
company and its stakeholders. 

Risk identification and  
prioritization
We identify risks through monitoring legal developments, 
SpeakUp! grievance investigations, classroom training, 
internal control self-assessments, supplier self-assessments, 
internal audits, business partner audits and due diligence 
in our value chain. Identified risks are assessed through 
several processes, including Enterprise Risk Management 
(see page 31) and Compliance Risk Review. The latter is 
part of the annual Non-Financial Letter of Representation 
(NFLoR) process, which results in a review meeting between 
the business or functional leader, the Compliance Director, 

Legal Director and the responsible Executive Committee 
member, where potential compliance deficiencies, risks and 
improvement opportunities are reviewed. 

In 2017, we enhanced the use of the Ecovadis self-
assessment to identify compliance risks at key suppliers and 
performed due diligence into several supply chains to assess 
human rights risks (see page 186). 

Due to its large product portfolio, international commerce 
with numerous trade partners and contact with authorities, 
the company’s top three inherent compliance risks are in 
the fields of competition law, export control and anti-bribery. 

In 2015, a multi-year compliance strategy was introduced. 
As a first step, we launched a new Code of Conduct and a 
Business Partner Code of Conduct, as well as relaunching 
our SpeakUp! grievance mechanism. In 2016, we enhanced 
the compliance organization by establishing more expert 
roles and appointing dedicated compliance and privacy 
managers and export control officers. We also strengthened 
our export control framework and developed a human 
rights program. In 2017, we introduced a business partner 
compliance program, conducted human rights due diligence 
and implemented a standardized process for privacy impact 
assessments on high risk personal data processing activities. 
Along the way, we further strengthened our integrity 
culture and enhanced the use of technology to support our 
compliance processes.    

Compliance framework

Risk identification 
and prioritization

Assessment and
improvement

Policies and 
controls

Reporting and
certification

Culture

Governance and 
organization

Grievance and 
investigation

Communication 
and education

Screening and
monitoring

We have 
further 
strengthened 
our integrity 
culture and 
enhanced 
the use of 
technology

92

Governance and compliance  |  AkzoNobel Report 2017

Important inherent compliance risks also exist in the fields of 
fraud, human rights and protection of data. Programs are in 
place to mitigate each of these risks. 

Policies and controls

Our Code of Conduct and Business Partner Code of 
Conduct explain our three core principles of safety, integrity 
and sustainability to our employees and business partners 
and outline what we expect from them. Both are available in 
32 languages. The two Codes are supplemented by internal 
rules and procedures – which are available to employees in 
our Directives Portal – and by agreements with our business 
partners. Employees are asked to confirm compliance with 
the Code of Conduct as part of their annual performance 
evaluation and business partners are asked to sign our 
Business Partner Code of Conduct or show they apply 
similar business principles. 

In 2017, we redefined the company’s legal compliance 
hard and soft controls and embedded them in the Internal 
Control Self-Assessment framework. We also improved 
our Directives Portal by adding functionality which shows 
the latest rule changes. As a result of our human rights 
program, we implemented new rules against discrimination 
and harassment in the workplace (see page 186). Additional 
guidelines on customer loyalty programs and competition 
law were also introduced.

Governance and organization

The Board of Management and Executive Committee 
are responsible for an effective compliance management 
framework across all AkzoNobel group entities, and for 
maintaining an integrity culture which supports long-term 
value creation. The Audit Committee supervises this 
responsibility on behalf of the Supervisory Board.  

Corporate Compliance committees
The Executive Committee has appointed four corporate 
committees to oversee our compliance efforts: the Corporate 
Compliance Committee, the Sensitive Country Committee, 
the Human Rights Committee and the Privacy Committee. 
These committees consist of senior leaders from different 
disciplines in the organization, and meet on a quarterly basis. 
They each establish, monitor and assess the frameworks 
for which they are responsible. Their composition and 
responsibilities are explained on our corporate website. 

Business Unit/Function committees and officers
Business and functional leadership is responsible and 
accountable for running business operations compliant 
with laws and company rules. Each business unit and 
large function has a Compliance Committee chaired by 
its Managing Director, and has appointed a member of its 
management team as its Compliance Officer. This committee 
plans to meet quarterly and is responsible for risk assessment 
and mitigation, implementation of compliance programs, 
ensuring employees are educated and for disciplinary 
measures in the event of violation of company rules. The 
Compliance Officer manages this on a day-to-day basis. 

Compliance function
The Compliance function, led by the Compliance Director – 
reporting to the General Counsel – manages the compliance 
framework on behalf of the corporate compliance 
committees mentioned above. The Compliance function 
hosts the Codes of Conduct and Directives Portal, develops 
and communicates rules and guidance, manages the 
compliance training program, facilitates risk assessment, 
performs compliance due diligence, manages investigations, 
facilitates compliance self-assessment and reports on 
compliance to senior leadership. Its legal experts in the field 
of competition law, export control, anti-bribery, privacy and 
human rights provide legal advice, training and support. Its 
Compliance Managers support the BU/function Compliance 
Officers in managing the day-to-day compliance operations 
in the businesses and functions.

Internal Audit
The effectiveness of the Compliance framework is audited by 
the Internal Audit function. Following investigations, Internal 
Audit may also be engaged to conduct additional reviews to 
establish root causes.   

Communication and education

Our core principles and rules are communicated to 
employees in several ways, including a comprehensive 
digital training program, classroom training and compliance 
communications. Communication and training programs 
serve two purposes – to educate employees on the rules 
that apply to their role, and to inspire them to apply high 
ethical standards in the choices they make. 

Digital training
The Code of Conduct and Life-Saving Rules digital trainings 
are mandatory for every employee. Competition law, export 
control and sanctions, fraud, anti-bribery, information security 
and privacy digital trainings are mandatory for employees 
defined on the basis of their role. Digital training completion 
is monitored by the BU/function Compliance Committees on 
a quarterly basis. Digital trainings are periodically refreshed 
to increase engagement. In 2017, we introduced new 
digital trainings on information security (more than 38,000 
employees) and competition law (over 15,000 employees). At 
the end of 2017, the completion rates for Code of Conduct 
and Life-Saving Rules were 90% and 87% respectively (82% 
and 78% in 2016), while the overall completion rate for all 
compliance digital trainings was 85% (82% in 2016).

Classroom training
Classroom training is provided on a variety of topics, 
including general compliance awareness training, the Code 
of Conduct, SpeakUp!, competition law, export control and 
sanctions, and discrimination and harassment.

AkzoNobel Report 2017  |  Governance and compliance

93

Communication 
The Compliance function issues newsletters and holds 
WebEx sessions on a quarterly basis. Bulletins on specific 
items of interest are also issued, and in 2017, subjects 
covered in these bulletins included conflict of interest, 
customer loyalty programs and privacy. In addition, the 
Compliance function started communicating (anonymized) 
examples of investigated violations and disciplinary sanctions 
through its newsletter. It also ensured that the importance 
of compliance was reflected in a variety of senior leadership 
business messages.

Compliance portal
A comprehensive Compliance web portal is available to 
employees containing guidance, templates and references 
on various compliance topics.

Screening and monitoring

We use several processes and tools to screen employees, 
business partners, activities and acquisition targets, 
supported by technology where possible. In 2016, we 
introduced an export control and sanctions screening 
tool across our businesses. This alerts us in the event of 
potentially sanctioned parties, sanctioned use or export 
license requirements. Use of this tool was expanded in 2017. 

We also introduced a business partner screening process 
and tool in 2017. This requires high risk business partners 
– including key suppliers, parties in sanctioned countries, 
agents and toll manufacturers – to be screened for past 
violations and misconduct. Using the same tool, we also 
introduced a standardized process for the compliance 
screening and due diligence of acquisition targets and joint 
arrangement partners. In addition, we introduced a process 
and tool for assessing personal data processing activities 
for privacy compliance and documenting these activities in 
anticipation of the EU General Data Protection Regulation 
(GDPR), which comes into force in 2018.      

Compliance of our operations and business partners is 
monitored in several ways. As part of the annual internal 
control self-assessment, compliance controls are tested and 
deficiencies are reported to higher management through the 
Internal Control Self-Assessment tool. In 2017, we enhanced 
the compliance controls in this tool and improved the logging 
and tracking of compliance-related actions. As a member of 
the Together for Sustainability platform, our key suppliers are 
monitored through the Ecovadis self-assessment program 
and through audits. We implemented amnesty programs for 
the acquired BASF Industrial Coatings and Disa Technology 
businesses, providing training to employees and urging them 
to inform us about past potential competition law violations.

Grievance and investigations

Our SpeakUp! grievance mechanism offers employees, 
business partners and members of the general public a 
confidential environment in which they can raise concerns 
relating to compliance with our Code of Conduct. We 
offer anonymous reporting and apply strict principles of 
confidentiality and non-retaliation. Reports are investigated 
on their merits, in accordance with investigation procedures 
that are available to everyone on our corporate internal 
and external websites. The investigations are conducted or 
managed by dedicated resources supervised by the Head of 
Investigations. Findings and recommendations are reported 
to the relevant Compliance Committee for decision-making. 
In 2017, we introduced sanction guidelines to further 
improve the consistency of decision-making.  

In 2017, 129 SpeakUp! reports were received, 14 of which 
were of materiality level Category 1 and 115 of Category 2. In 
total, 17 of these 129 SpeakUp! reports were substantiated, 
leading to four dismissals. 

Our privacy data breach reporting procedure has been 
amended to meet the requirements of the new EU General 
Data Protection Regulation (GDPR).

In 2017, Transparency International Netherlands studied  
the whistleblowing frameworks of 18 large Dutch  
listed companies. AkzoNobel’s whistleblowing framework 
ranked second.   

SpeakUp! reports 

Total reports registered

Reports received through 
SpeakUp!

   Safety

   Integrity

   Sustainability

SpeakUp! Paints and Coatings/
Specialty Chemicals1

SpeakUp! reports Category 12/
Category 2

SpeakUp! reports (partially) 
substantiated/unsubstantiated/
referred3

Total number of dismissals  
resulting from SpeakUp! reports

2015

2016

2017

224

123

5

41

77

324

187

23

64

100

261

129

23

53

53

98/25

162/25

104/25

1/122

13/174

14/115

28/64/-

38/84/16

17/80/2

5

16

4

1  Corporate matters included in Paints and Coatings.
2  Matters with a financial impact >€0.5 million, or involving senior management, or 

relating to competition law, anti-bribery or export control.

3  Referred means: allegation not related to a Code of Conduct violation; investigation 

referred to other department.

Declaration and reporting 

NFLoR
Every year, management verifies and confirms that 
they comply with laws and internal rules through the 
Non-Financial Letter of Representation (NFLoR) process. 
Exceptions must be reported and actions planned and 
documented. In 2017, this process was made more efficient. 
Detailed compliance controls listed in the NFLoR statement 
were embedded in the Internal Control framework and as 
such became part of the Internal Control Self-Assessment 
process performed by managers at different layers in the 

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Governance and compliance  |  AkzoNobel Report 2017

  
organization. Any deficiencies were documented and 
reported up through the process and tool. This information, 
along with audit findings, investigation data and test 
results from the Compliance function, informed the BU and 
functional leaders of material risks, deficiencies and areas for 
improvement to be disclosed in their NFLoR statements. The 
NFLoR statements, and the BU/function Compliance Risk 
Review results, were discussed at the NFLoR review meeting 
between the BU/function leader, the Compliance Director, 
Legal Director and the responsible Executive Committee 
member. The Executive Committee member then reported 
the results to the CEO and the General Counsel. The 
overall results were reported to the Executive Committee, 
Supervisory Board and internal and external auditor as 
part of the year-end Compliance Report. The results of this 
NFLoR process, in combination with the Internal Control 
Self-Assessment process and the internal audit results, form 
a basis for the Statement of the Board of Management in 
this Report 2017. Reported areas of attention include the 
need for additional competition law training to mitigate risk 
resulting from increased profit targets, environmental law 
developments and enforcement in China, external fraud 
attempts and cyber-attacks and preparing for the GDPR.  

Individual declarations
Annually, employees confirm their awareness of, and 
compliance with, the Code of Conduct as part of their 

year-end performance evaluation. Each year, designated 
employees must also confirm compliance with competition 
laws and AkzoNobel’s competition law policy as part of 
the Competition Law Compliance Declaration process. 
This reminds them of the rules and invites them to disclose 
any concerns. In 2017, the declaration was preceded by 
the launch of our new digital training and various other 
communications to improve understanding and engagement. 
In 2017, over 12,000 employees signed the declaration.   

Reporting 
To ensure that management is well informed, there are 
several compliance reporting procedures in the company. 
Quarterly, progress on compliance programs and actions, 
investigation findings and training completion are reported to 
the BU and function Compliance Committees. Monthly, the 
status of investigations is reported to the Finance Director 
and Legal Director. Also monthly, an update on compliance 
matters is reported in the Business Review Meeting. The 
General Counsel periodically reports to the Executive 
Committee and Audit Committee on important compliance 
matters, developments and initiatives. Mid-year and year-
end, the General Counsel and Compliance Director submit 
a written report on material compliance matters, SpeakUp! 
data and progress on compliance programs to the Board of 
Management, Executive Committee and Supervisory Board. 
The results of the NFLoR form part of the year-end report.      

A second Dulux Academy was opened in the UK in September, at our new paint  
plant in Ashington. The facilities are designed to help address skills shortages in the  
housing industry by upskilling decorators and training those new to the industry.  
Our first UK Academy was opened in Slough in 2016.

Measurement and improvement

We measure the integrity culture in several ways. In 2017, 
we implemented compliance questions in our recruitment 
standards to better assess new recruits against AkzoNobel’s 
ethical standards. To measure employee engagement, we 
have introduced pulse surveys, periodically inviting large 
groups of employees to answer a variety of questions. These 
include questions relating to compliance to measure the 
integrity culture. The results will feed into our compliance and 
audit programs. 

In the first quarter of the year, the Compliance function 
analyzes the SpeakUp! data of the previous year and uses 
the results of this analysis as input for their compliance plan 
the following year. 

Internal Audit performs compliance audits to test the 
effectiveness of the Compliance framework. In 2017, the 
Internal Audit function audited the Export Control framework, 
resulting in an overall positive opinion. 

Performance of managers and executives is incentivized and 
measured in that one of the leadership behaviors against 
which they are evaluated is role-modelling the company’s 
core principles. For executives, a portion of the long-term 
incentive is dependent on the company’s performance in 
the Dow Jones Sustainability Index (DJSI), which includes 
evaluation of Code of Conduct and human rights practices. 

In 2017, AkzoNobel regained its number one ranking in  
the Chemical industry on the DJSI. The scores on Code  
of Conduct and human rights improved and contributed to 
this success. 

AkzoNobel Report 2017  |  Governance and compliance

95

  
Remuneration report

This report describes our 
remuneration policy and the 
remuneration paid to members  
of the Board of Management  
in 2017.

96

Governance and compliance  |  AkzoNobel Report 2017

The remuneration and individual contracts of the members 
of the Board of Management are determined by the 
Supervisory Board. The Supervisory Board makes these 
determinations within the framework of our remuneration 
policy, which is approved by our shareholders. Our 
remuneration policy – including all structures and policies 
related to the remuneration and employment contracts  
of the Board of Management members – is in line with  
the Code. 

The first part of this report describes the remuneration policy 
as it has been adopted by our shareholders over time, while 
the second part describes the implementation of the policy 
in 2017. The remuneration policy was first adopted by the 
Annual General Meeting of shareholders (AGM) in 2005 
and has since been amended several times, most recently 
in 2016. The performance share plan for the Board of 
Management was approved by the AGM in 2004. This plan 
has been amended several times by the AGM, in accordance 
with Article 135 of Book 2 of the Dutch Civil Code, most 
recently in 2013. The share-matching plan for the Board of 
Management was approved by the AGM in 2011.

Remuneration policy

Our remuneration policy has the objective of providing 
remuneration in a form which will attract, retain and engage 
members of the Board of Management as top managers of a 
major international company, while protecting and promoting 
the company’s objectives. The design of the remuneration 
structure supports both our short and long-term objectives, 
whereas the emphasis is on long-term value creation. The 
remuneration policy for the Board of Management is aligned 
with the executive remuneration policy of the company 
overall. Our policy seeks to provide market competitive 
remuneration, where we use the median level of the external 
market as a reference point.  

The remuneration of the members of the Board of 
Management consists of the following elements:

•  Base salary
•  Performance-related short-term incentive (STI), with share-

matching opportunity

•  Performance-related long-term incentive (LTI) in the form 

of shares

•  Post-contract benefits
•  Other benefits

The various elements of the remuneration package are set 
out in more detail below.

Base salary
The base salary is determined by the Supervisory Board.

Short-term incentive
The target STI is 100% of base salary for the CEO and 
65% of base salary for any other member of the Board of 
Management. The STI is linked to financial targets (70%) 
and to individual and qualitative targets of the members of 
the Board of Management (30%). Targets are determined 
annually by the Supervisory Board. In respect of the financial 
targets, the Supervisory Board chooses three to four 
financial metrics and determines their relative weighting from 
the following list:
• Revenue growth 
• EBITDA  
• Net income (to shareholders)  • EBIT
• Operating income (OPI) 

• Operating cash flow (OCF) 
• Return on investment (ROI)

These metrics are as used or defined in the company’s 
annual report, subject to minor adjustments if  
required, in order to provide a better indicator of 
management’s performance. 

For each target, the Supervisory Board sets performance 
ranges each year. These performance ranges determine  
for each target and relevant part of the STI: (i) The 
performance level below which no payouts are made; (ii) 
The performance level at which 100% payout is made; and 
(iii) The performance level at which the maximum payout 
of 150% is made. STI awards in aggregate will not exceed 

150% of base salary for the CEO, and 100% of base salary 
for any other member of the Board of Management.

Board members are expected, for these purposes, to use 
both their long-term incentive and short-term incentive in the 
manner set out below. 

with more than two-thirds of the Board member’s net annual 
short-term incentive.

Long-term incentive 
The LTI consists of performance-related shares. Under the 
performance share plan, shares are conditionally granted  
to the members of the Board of Management. Vesting 
of these shares is conditional on the achievement of 
performance targets during a three-year period. Achievement 
of the performance targets is determined by the Supervisory 
Board in the first quarter of the year following the three-
year performance period. The number of vested shares is 
adjusted for dividends paid over the three-year performance 
period. The retention period for the shares expires five years 
after the conditional grant. The long-term incentive plan is 
subject to three performance criteria:
•  35% of the conditional grant of shares is dependent 

on AkzoNobel’s relative total shareholder return (TSR) 
performance compared with companies in a defined peer 
group

•  35% of the conditional grant of shares is dependent on 
the development in ROI during the performance period
•  30% of the conditional grant of shares is dependent on 

AkzoNobel’s relative sustainability performance, measured 
as the company’s average position in the DJSI ranking 
during the three-year performance period

Board members who have not yet achieved their minimum 
shareholding are required to invest one-third of their 
short-term incentive (net after tax and other deductions) in 
AkzoNobel shares. As further encouragement to build up 
the minimum holding requirement, Board members who 
invest up to a second third of their short-term incentive in 
shares will have such shares matched by the company, one 
on one, after three years, on the condition that the Board 
member still holds these shares and showed a sustained 
performance during the three-year period, as determined by 
the Supervisory Board. The retention period for the matching 
shares expires two years after these shares have been 
awarded.

Pay mix
The ratio between fixed and performance-based 
compensation (pay mix) for the CEO, under various levels of 
performance, is illustrated below. The fixed pay component 
only refers to base salary, excluding post-contract benefits 
and other benefits. The variable component includes the 
aforementioned short-term incentive, long-term incentive and 
share-matching feature. Share price developments are not 
taken into account. 

Post-contract benefits
Members of the Board of Management receive a contribution 
towards pension and similar retirement benefits, as 
determined by the Supervisory Board. 

Board members who continue to invest their short-term 
incentives in whole, or in part, in shares after the minimum 
holding requirement has been achieved, will have the 
opportunity to have such shares matched subject to the 
same conditions. However, such shares will be matched with 
one share to every two shares thus acquired, and no shares 
will be matched to the extent that shares were purchased 

Other benefits
Other benefits – such as a company car and allowances – 
are determined by the Supervisory Board.

Claw back and value adjustment
The variable pay components are subject to the claw back 
and value adjustment provisions of the Dutch Civil Code.

For each of these performance criteria, the minimum vesting 
is zero percent and the maximum vesting is 150% of the 
relevant part of the conditional share grant. Peer groups and 
vesting schemes are determined by the Supervisory Board.

CEO target pay mix 2017 in %

  Fixed pay    

  Variable pay    

Shareholding requirements and share-matching
The CEO is required to build up, over a five-year period  
from the date of first appointment, at least three times his 
gross base salary in AkzoNobel shares and hold these 
shares for the duration of his tenure as a member of the 
Board of Management. For any other member of the Board 
of Management, this requirement is at least one time their 
gross base salary. 

100

36

22

12

64

78

88

Below threshold
performance

At threshold
performance

At target
performance

At/beyond maximum
performance

AkzoNobel Report 2017  |  Governance and compliance

97

Loans
The company does not grant loans, advance payments or 
guarantees to its Board members.

Implementation of the  
remuneration policy in 2017
The Supervisory Board is responsible for ensuring that the 
remuneration policy, and its implementation, are aligned with 
the company’s objectives. Both the policy itself, and the 
checks and balances applied in its execution, are designed to 
avoid incidents where members of the Board of Management 
– and senior executives for whom similar incentive plans 
apply – act in their own interest, take risks that are not in line 
with our strategy and risk appetite, or where remuneration 
levels cannot be justified in any given circumstance. 

To ensure remuneration is linked to performance, a significant 
proportion of the remuneration package is variable and 
dependent on the short and long-term performance of the 
individual Board member and the company. Performance 
targets must be realistic and sufficiently stretching. In 
addition, and particularly with regard to the variable 
remuneration components, the Supervisory Board ensures 
that the relationship between the chosen performance 
criteria and the strategic objectives applied – as well as the 
relationship between remuneration and performance – are 
properly reviewed and accounted for both ex-ante and 
ex-post.

Before setting proposed targets for Supervisory Board 
approval, the Remuneration Committee carried out scenario 
analyses of the possible financial outcomes of meeting target 
levels, as well as maximum performance levels, and how they 
may affect the level and structure of the total remuneration of 
the members of the Board of Management. In addition, the 
pay ratios are taken into account, comparing the on-target, 
annualized total compensation of the CEO with the average 
employee compensation.

The overall remuneration levels are aimed at the median level 
of the external market. For benchmarking purposes, a peer 
group has been defined by the Supervisory Board. In 2017, 
the peer group consisted of the following companies:
• Ahold Delhaize 
• Air Liquide 
• ASML 
• DSM 
• Henkel 
• Ferro Corporation 
• KPN 
• LafargeHolcim  
• Philips Lighting 

• PPG Industries
• Randstad
• RELX Group
• RPM International
• Sherwin-Williams
• Sika
• The Linde Group
• Vopak
• Wolters Kluwer

The Remuneration Committee consults professional 
independent remuneration experts to ensure an appropriate 
comparison. It further reviews the impact on pay differentials 
within the company, which is taken into account by the 
Supervisory Board when determining the overall remuneration. 

When other benefits are granted, the Supervisory Board 
ensures that these are in line with market norms. 

For communication purposes, the table below presents an 
overview of the remuneration of the members of the Board 
of Management who were in office in 2017. Mr. Büchner and 
Mrs. Castella stepped down from the Board of Management 
on July 19, 2017, and September 8, 2017, respectively. 
The service agreement with Mr. Büchner was terminated 
by mutual consent, while observing the contractual 
notice period of six months. Given the circumstances, the 
Supervisory Board found it appropriate and reasonable 
to provide a termination benefit in accordance with the 
remuneration policy and the Code, and to treat the unvested 
performance shares in line with our standard approach, 
which implies that the unvested shares granted during 
his active service will be retained, and the shares granted 
in the year of termination will be reduced time pro-rated. 
Mrs. Castella stepped down as CFO and went on leave of 

Compensation Board of Management 2017

in €

Base salary

Short-term incentive

Share awards 4

Post-contract benefits5

Other emoluments6

Termination and other benefits7

Total remuneration

Thierry Vanlancker1
Chief Executive Officer

Ton Büchner2, 8
Former Chief Executive Officer 

Maëlys Castella3
Former Chief Financial Officer

429,300

471,300

282,600

71,700

13,700

–

1,268,600

950,500

986,500

2,148,900

435,800

39,400

925,000

5,486,100

440,900

282,200

626,600

66,100

78,600

–

1,494,400

1  As of July 19, 2017, which is the date Mr. Vanlancker was designated by the Supervisory Board as CEO, in accordance with the Articles of Association. He was formally appointed 

CEO by the shareholders at the EGM held on September 8, 2017.

2  Stepped down from Board of Management on July 19, 2017.
3 Until September 8, 2017. Compensation as Executive Committee member is reflected in Note 23 to the Consolidated financial statements.
4  Costs relating to share awards (performance-related share plan and share-matching plan) are non-cash and relate to the expenses following IFRS 2.
5  Post-contract benefits refers to payments intended for building up retirement.
6  Other emoluments include employer’s charges (social contributions) and other compensations, such as representation allowances, insurances, car arrangements  

and educational expenses. 

7  Termination and other benefits for Mr. Büchner refers to costs incurred in 2017 which will be paid in 2018 (severance payment, salary for first two months of 2018, allowances for 

advice and relocation).

8  Additional charges of €1,120,000 are accrued which relate to taxation on excessive pay (“Belastingheffing excessieve beloningsbestanddelen”).

98

Governance and compliance  |  AkzoNobel Report 2017

absence for health reasons. As such, no leaving arrangement 
is in place. Mr. Vanlancker was designated as CEO on  
July 19, 2017, and his remuneration is accounted for 
effective from this date. The successor to the CFO, Mr. 
Maarten de Vries, was appointed effective January 1, 2018. 
See Note 23 of the Consolidated financial statements for 
more details. 

The implementation of the remuneration policy in 2017 will 
be a separate agenda item at the 2018 AGM.

Base salary
The base salary of the CEO, Mr. Vanlancker, was determined 
at an annual base salary of €950,500, effective from his day 
of appointment, July 19, 2017.   

Short-term incentive
The objectives of the short-term incentive in 2017 were 
to reward performance on ROI, EBIT, OCF and revenue 
growth; to measure individual and collective performance; 
and to encourage progress in the achievement of 
long-term strategic objectives. On the outcome of the 
short-term incentive elements (ROI, EBIT, OCF, revenue 
growth and personal targets), the Supervisory Board 
applied a reasonableness test in which the actual level 
of the performance was critically assessed in light of the 
assumptions made at the beginning of the year. The test 
also included an assessment of the progress made with the 
strategic objectives under prevailing market conditions.

For 2017, the targets for ROI, EBIT, OCF and revenue growth 
were determined by the Supervisory Board. Qualitative STI 
targets were set and assessed by the Supervisory Board in 
the context of the medium-term objectives of the company. 
AkzoNobel does not disclose all qualitative targets, as they 
are considered commercially sensitive information. However, 
the targets for 2017 included goals set in relation to 
delivering on the company’s communicated strategy.

ROI is calculated by determining the ratio of EBIT over  
12 months average invested capital using reported numbers. 

EBIT was calculated as the number reported for IFRS 
purposes, in constant currencies. OCF was calculated as 
EBITDA minus the change in operating working capital and 
minus capital expenditures, all in constant currencies. The 
revenue growth target was defined as the total revenue 
change versus the previous year, corrected for divestments 
and acquisitions, in constant currencies. In 2017, the 
performance against the targets set for ROI, EBIT, OCF, 
revenue growth and qualitative targets was as follows:

2017 performance on STI metrics

ROI performance range series 2015-2017

Vesting (as % of 35% 
of conditional grant)

Threshold

50%

Target

100%

Maximum

150%

Target

14.0%

16.5%

19.0%

AkzoNobel’s ROI performance at the end of the performance 
period was reviewed by the Supervisory Board and adjusted 
for currency effects and exceptional items. This resulted in a 
vesting of 73% for this part of the long-term incentive.

Metric

ROI

EBIT

OCF

Revenue

Payout as % of target

121

110

77

121

For the 2015 conditional grant, 30% was linked to 
AkzoNobel’s relative sustainability performance by taking the 
company’s average position in the DJSI ranking. The following 
vesting scheme has been applied in respect of the conditional 
grants made in 2015:

With regards to the qualitative targets, the CEO,  
Mr. Vanlancker, performed above target.

Average position in DJSI ranking during  
performance period

Long-term incentives
The objectives of our long-term incentive plan are to 
encourage long-term sustainable economic and shareholder 
value creation – both absolute and relative to competitors 
– and to align Board of Management interests with those 
of shareholders, as well as ensuring retention of the 
members of the Board of Management. Performance-related 
shares are considered to provide a strong alignment with 
shareholders’ interests. 

Rank

1

2

3

4 – 6

7 – 10

11 – 15

Below 15

Vesting (as % of 30% of  
conditional grant)

150

125

100

75

50

25

0

Performance share plan
In line with the remuneration policy, vesting of 35% of the 
shares conditionally granted is linked to AkzoNobel’s ROI 
performance. For the shares conditionally granted in 2015 
under the performance share plan (in respect of which the 
performance period ended on December 31, 2017), the 
Supervisory Board set the ROI to be achieved by the end of 
2017 as follows: 

AkzoNobel’s sustainability performance during the period 
2015 to 2017 resulted in a vesting of 100% for this part of the 
long-term incentive. 

For the 2015 conditional grant, the remaining 35% was 
linked to AkzoNobel’s relative total shareholder return (TSR) 
performance compared with the companies in a defined 
industry peer group. Independent external experts conducted 
an analysis to calculate the number of shares that will vest 
according to the TSR ranking. In order to adjust for changes 
in exchange rates, all local currencies were converted into 

AkzoNobel Report 2017  |  Governance and compliance

99

euros. The relative TSR performance was compared with an 
industry peer group as determined by the Supervisory Board. 
The industry peer group currently consists of the following 
companies:
•  Arkema  
•  DuPont  
•  Kansai Paint 
•  Kemira OYJ 
•  Nippon Paint 

•  PPG Industries   
•  RPM Industrial
•  Sherwin-Williams
•  Solvay
•  Valspar Corporation

This industry peer group is reviewed on a regular basis to 
ensure that the companies in the group remain appropriate 
peers. Occasionally, changes need to be made, particularly 
if one of the companies in the industry peer group is taken 
over. The Supervisory Board will monitor and ensure that, to 
the extent reasonably possible, a replacement has no impact 
on the company’s relative TSR ranking. During 2017, DuPont 
merged with Dow Chemical, while Valspar Corporation 
has been acquired by Sherwin-Williams. As the remaining 
performance period was relatively short, it was decided to 
measure their TSR performance until the day of delisting and 
then move with the average of the remaining peers. 

Our high performance coatings helped power the Eindhoven University of Technology 
team to victory in the 2017 World Solar Challenge. Their vehicle, Stella Vie, won the 
Cruiser class in the 3,000-kilometer event held in Australia.

The following vesting scheme has been applied in respect of 
the conditional grants made in 2015:

TSR vesting scheme for the conditional grants

Rank

1

2

3

4

5

6

7

8 – 11

Vesting (as % of 35% of  
conditional grant)

150

135

120

100

75

50

25

0

the Supervisory Board, within the limits of the remuneration 
policy and the maximum number of shares as adopted and 
approved, respectively, by the AGM. The Supervisory Board 
has decided that in case of a change in control, the payout 
under the performance share plan will be 100% of all shares 
conditionally granted. This does not affect the discretion the 
Supervisory Board has to correct the variable remuneration 
of the Board of Management upwards or downwards in 
exceptional circumstances. 

Pay ratio
Pay ratios are taken into account, comparing the on-target, 
annualized total compensation of the CEO, Mr. Vanlancker, 
to the average employee compensation. The ratio is 58.6. 
The pay ratio would have been lower if calculated at the 
actual compensation granted to the CEO in 2017 due to the 
limited term in his new position.

AkzoNobel’s TSR performance during the period 2015 to 
2017 resulted in fifth position within the ranking of the peer 
group companies. This ranking resulted in a vesting of 75% 
for this part of the long-term incentive. 

Claw back and value adjustment
In 2017, there was no cause for a claw back or value 
adjustment by the Supervisory Board.

Shareholding requirements and share-matching
The table below summarizes the shares acquired by the 
relevant members of the Board of Management in 2017 that 
would, subject to the conditions of the share-matching plan, 
qualify for matching by the company. See also Note 23 of the 
Consolidated financial statements.

Qualifying shares

Board members

Thierry Vanlancker

Qualifying shares acquired  
in 2017

230

Based on the company’s combined ROI, sustainability 
and TSR performance, the final vesting percentage of 
the 2015 conditional grant – after including the dividend 
yield during the performance period (determined to be 
13.27%) – equaled 92.65%. Upon its ex-post review of 
the relationship between the chosen performance criteria 
and the strategic objectives applied, and of the relationship 
between remuneration and performance, the Supervisory 
Board – given the importance of the link between the 
variable remuneration and the company’s strategic ambitions 
– decided not to make any correction in respect of the 
definitive award. 

The number of performance-related shares conditionally 
granted under the 2017 plan amounted to 27,300 for the 
CEO, Mr. Vanlancker.

The number of shares to be conditionally granted to 
members of the Board of Management is determined by 

100 Governance and compliance  |  AkzoNobel Report 2017

During 2017, we signed a strategic 
sustainability partnership with leading 
global container shipping company 
Maersk Line to reduce carbon emissions 
per container shipped by 10%. The 
agreement reflects the mutual ambition 
of both companies to jointly elevate 
sustainability in the maritime industry.

Shares obtained by members of the Board of Management 
under the performance share plan are taken into account for 
share ownership purposes (but not for matching purposes) 
as soon as they have become unconditional. This includes 
vested shares that are to be retained during the blocking 
period of two years after vesting. 

At year-end 2017, the CEO, Mr. Vanlancker, held 460 
shares, which is compliant with the remuneration policy’s 
shareholding requirement, as he has a five-year period 
from the date of his first appointment to build up his full 
shareholding requirement.

Post-contract compensation
The members of the Board of Management receive 
contributions towards post-contract benefits, which are 
defined as a percentage of income as determined by the 
Supervisory Board. Currently, they are based on age. The 

contributions are paid over the base salary in the current 
year. The contributions will therefore vary depending on the 
age of the Board member.

Board contracts
Agreements for members of the Board of Management are 
concluded for a period not exceeding four years. After the 
initial term, reappointments may take place for consecutive 
periods of up to four years each. The notice period  
by the Board member and by the company shall be subject 
to a six-month term. Members of the Board of  
Management normally retire in the year they reach the legal 
retirement age.

Remuneration policy for the next financial year
The Supervisory Board closely monitors whether the policy 
and its implementation are in line with the objectives of the 
company. The metrics applied for the STI in 2017 were ROI, 

EBIT, OCF, and revenue growth. In 2018, to align with our 
strategy, the Supervisory Board intends to add return on 
sales (ROS) to the list of financial metrics, from which the 
Supervisory Board annually chooses up to four financial 
metrics and determines their relative weighting. 

For 2018, the Supervisory Board envisages choosing  
ROS and OCF, as these are identified in our strategic plan. 
The targets and ranges have been set at a challenging  
level, based on the company’s strategic goals formulated 
during the year. 

For the LTI, the Supervisory Board will review the current 
performance criteria that apply to the performance share 
plan and align them with our long-term strategic plan.  
The proposal for adjustment will be presented for approval 
at the 2018 AGM.

AkzoNobel Report 2017  |  Governance and compliance

101

AkzoNobel on the capital markets

Held investor update in April 2017 
to outline new strategy and update 
financial guidance.

Proposed dividend of €2.50 per 
share (up 52% on 2016) and 
special cash dividend of €4.00 per 
share, as advance proceeds for 
separation of Specialty Chemicals. 

Two EGMs held during the year, 
to appoint Board of Management 
and Supervisory Board members, 
and to further explain AkzoNobel’s 
response to the proposals made 
by PPG. Approval granted for the 
separation of Specialty Chemicals.

A strong case for investment 

With well-established global brands and a portfolio of 
businesses holding leadership positions in many markets, we 
offer a strong case for investment.  

Close dialog with the  
capital markets
During the year, AkzoNobel was subject to three bids for a 
takeover by PPG, who subsequently withdrew their offer on 
June 1, 2017. In April, the company presented an investor 
update, which included 2020 guidance and details of a new 
strategy to accelerate growth and value creation by creating 

102 Governance and compliance  |  AkzoNobel Report 2017

two focused businesses. Following shareholder approval 
for the separation of Specialty Chemicals, the company is 
on track for the completion of this process by April 2018. 
Subsequent management changes have taken place during 
the year. However, both the Investor Relations team and 
management have continued to attend conferences – as 
well as hold meetings with investors and analysts – while a 
program of meetings was arranged in the latter half of the 
year to introduce the new CEO. AkzoNobel also announced 
a range of measures during 2017 designed to strengthen 
and maintain a constructive dialog with its shareholders. This 
included the creation of a Supervisory Board committee for 
shareholder relations, with David Mayhew and team from 
JP Morgan Cazenove appointed as advisor for shareholder 
relations. These actions reinforce the fact that there has been 
intensive shareholder engagement, with a continued open 
and constructive dialog. 

Key share data

Year-end (share price in €)  

Year-high (share price in €)1  

Year-low (share price in €)1  

Year-average (share price in €)  

Average daily trade (in € millions)

Average daily trade  
(in millions of shares)

Number of shares outstanding at 
year-end (in millions)

Market capitalization at year-end (in 
€ billions)  

Net income per share (in €)  

Dividend per share (in €)  

Dividend yield (in %)2  

2015

2016

2017

61.68

74.81

55.65

64.91

44.1

0.7

59.39

64.74

50.17

58.83

38.8

0.7

73.02

82.64

59.11

74.42

67.4

0.9

249

252

253

15.4

15.0

18.4

3.95

1.55

2.5

3.85

1.65

2.8

3.31

2.50

3.4

1  Based on close value. 2 Based on year-end share price.

Listings

Share price performance 2017

AkzoNobel’s common shares are listed on Euronext 
Amsterdam. The company is included in the AEX Index, 
which consists of the top 25 listed companies in the 
Netherlands, ranked on the basis of their turnover in the 
stock market and free float. The AkzoNobel weight in the 
AEX index was 3.51% at year-end 2017. During the year, 
232 million AkzoNobel shares were traded on Euronext 
Amsterdam (2016: 168 million). AkzoNobel has a sponsored 
level 1 ADR program and ADRs can be traded on the 
international OTCQX platform in the US.  

See the table below for stock codes and ticker symbols: 

Euronext ticker symbol 

AKZA

ISIN common share 

OTC ticker symbol 

ISIN ADR 

Sedol code

NL0000009132

AKZOY

US0101993055

5458314

Our share price increased 23% in 2017, outperforming both 
the DJ Stoxx Chemicals and AEX indices. For more details 
about our share price performance, please refer to the 
following graph. 

Share price performance 2017  
AkzoNobel share price in €

  AkzoNobel    

  AEX index    

  DJ Stoxx Chemicals index

100

85

70

55

40

6
1

c
e
D
1
3

7
1

n
a
J

7
1
b
e
F

7
1

r
a
M

7
1
r
p
A

7
1

y
a
M

7
1
n
u
J

7
1

l

u
J

7
1

g
u
A

7
1

t
p
e
S

7
1

t
c
O

7
1

v
o
N

7
1

c
e
D
1
3

DJ Stoxx

AEX

Akzo

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dividend policy

Analyst recommendations

Distribution of shares 2017

AkzoNobel’s dividend policy is to pay a stable to rising 
dividend each year. Cash dividend is default, stock dividend 
is optional.  

At year-end 2017, AkzoNobel was covered by 23 equity 
brokers, of which two were restricted. Recommendations 
were as follows (see diagram):

Total proposed dividend of  
€2.50 per share
The Board of Management proposes a total dividend of 
€2.50 per common share. AkzoNobel’s shares will be 
trading ex-dividend as of April 30, 2018. In compliance 
with the listing requirements of Euronext Amsterdam, the 
record date for the final dividend will be May 2, 2018. The 
dividend as proposed to the 2018 Annual General Meeting 
of shareholders and, following adoption, will be payable as 
of May 25, 2018. Additionally, a special cash dividend of 
€4.00 per share, as advance proceeds for the separation of 
Specialty Chemicals, was paid on December 7, 2017.  
The dividend paid over the last four years, excluding the 
special cash dividend, is shown in the graph below. 

Dividend paid in € per share

  Interim dividend

  Final dividend

Total
1.45

Increase
0%

1.12

0.33

2014

* Proposed.

1.55

+7%

1.65

2.50

+6.5%

+52%

1.20

1.28

0.35

2015

0.37

2016

1.94*

0.56

2017

Analyst recommendations in % 

A Buy 

B Hold 

C Sell 

33 

53

14

C

B

Broad base of international  
shareholders
AkzoNobel, which has a 100% free float, has a broad base 
of international shareholders. Based on an independent 
shareholder ID carried out in December 2017, the chart 
above right shows the geographical spread. Around 6% 
of the company’s share capital is held by private investors, 
many of whom are resident in the Netherlands.

Approximately 9% of the company’s share capital is held by 
sustainable and responsible investors.* 

A North America  

B UK/Ireland  

C The Netherlands  

D Rest of Europe  

E Rest of world 

F Undisclosed 

45

22

6

16

5

6

D

C

F

E

B

A

A

Credit rating and bonds

AkzoNobel is committed to maintaining a strong investment 
grade rating. Regular review meetings are held between 
rating agencies and AkzoNobel senior management. See the 
table below for the present rating and outlook.

Rating agency

Long-term rating

Outlook

Moody’s 1

Baa1

Standard & Poor’s 2

A-

Stable

Negative

1 Rating affirmed on November 22, 2017. 2 Rating affirmed on October 20, 2017.

Bonds

On November 6, 2017, a €500 million floating rate note 
(FRN) was launched with a maturity date of November 8, 
2019. No bonds were repaid during the year. The next bond, 
a 4% €800 million bond, matures on December 17, 2018.  

*    As calculated by Nasdaq, according to their methodology which is to include the sum of: 
•  Core sustainable and responsible investor firms where 100% of equity assets are 

managed with an ESG approach

   •  Sustainable and responsible investor themed funds managed by broad sustainable 

and responsible investors

Debt maturity1 in € millions (nominal amounts)

800

750

500

500

500

For further information please visit  
our website: akzonobel.com

2018

2019

2020

2021

2022

2023

2024

2025

2026

1 At the end of 2017. 

AkzoNobel Report 2017  |  Governance and compliance

103

 
 
 
 
 
 
Financial information

The origins of our Pulp and Perfor-mance Chemicals business can be traced all the way back to the late 1800s, when Alfred Nobel helped fund the setting up of an electro-chemical company in Sweden. Fast forward a century or so and the business is a world leader in developing and delivering customized bleaching chemicals and systems, as well as colloidal silica solutions, expandable microspheres, and porous silica for purification of pharmaceuticals. Six new product applications were launched and commercialized in 2017 within product brands for Levasil (colloidal silica), Expancel (expandable microspheres) and Kromasil. They will spur growth in catalysts, food packaging and the pharmaceutical industry.Financial information

Note 23   Remuneration of the Supervisory Board 
and the Board of Management 

Note 24   Financial risk management 

Note 25  Subsequent events 

Company financial statements  

Statement of income 

Balance sheet 

Movements in shareholders’equity 

Note A  General information  

Note B  Financing income and expenses 

Note C  Financial non-current assets 

Note D  Short-term receivables 

Note E  Shareholders’equity 

Note F  Net debt 

Note G   Other current liabilities  

Note H   Financial instruments 

Note I  Contingent liabilities  

Note J  Auditor’s fees  

Other information  

Other information 

Independent auditor’s report 

Profit allocation and distributions 

Financial summary 

142  

145 

148

149

149

150

151

151

151

152

152

152

153

153

153

154

154

155

161

162

Financial statements

Consolidated statement of income  

Consolidated statement of comprehensive income  

Consolidated balance sheet  

Consolidated statement of cash flows 

Consolidated statement of changes in equity  

Segment information  

Notes to the Consolidated financial statements  

Note 1   Summary of significant accounting policies  

Note 2   Scope of consolidation 

Note 3   Alternative performance measures  

Note 4   Operating income 

Note 5  Employee benefits 

Note 6   Financing income and expenses  

Note 7 

Income tax  

Note 8  Earnings per share 

Note 9 

Intangible assets  

Note 10   Property, plant and equipment  

106

106

107

108

109

110

112

118

121

122

122

124

124

126

127

128

Note 11   Investments in associates and joint ventures   130

Note 12   Other financial non-current assets  

Note 13   Inventories  

Note 14   Trade and other receivables  

Note 15  Group equity 

Note 16   Post-retirement benefit provisions   

Note 17   Other provisions and contingent liabilities 

Note 18   Net debt  

Note 19   Trade and other payables 

Note 20   Cash flow 

Note 21  Commitments  

Note 22   Related party transactions 

130

131

131

132

133

138

140

141

141

142

142

AkzoNobel Report 2017  |  Financial information

105
105

n
o
i
t
a
m
r
o
n

f

i

l

i

a
c
n
a
n
F

i

 
  
 
 
Consolidated statement of income

Consolidated statement of 
comprehensive income

In € millions

Note

2016 *

2017 

In € millions

Continuing operations

Revenue

Cost of sales

Gross profit

Selling expenses

General and administrative expenses

Research and development expenses

Other results

Operating income

Financing income and expenses

Results from associates and  
joint ventures 

Profit before tax

Income tax 

Profit for the period from continuing 
operations

Discontinued operations

Profit for the period from discontinued 
operations

Profit for the period

Attributable to

Shareholders of the company

Non-controlling interests

Profit for the period

Earnings per share, in €

Continuing operations

Basic

Diluted

Discontinued operations

Basic

Diluted

Total operations

Basic

Diluted

4 

4 

4 

4 

4 

6 

11 

7 

2 

8 

8 

8 

8 

8 

8 

9,434 

(5,098)

(2,336)

(808)

(257)

(12)

(91)

18 

 9,612 

 (5,378)

 (2,319)

 (781)

 (270)

 (39)

 (78)

 17 

4,336 

(3,413)

923 

 850 

(234)

 616 

436 

1,052 

970 

82 

1,052 

2.15 

2.14 

1.72 

1.71 

3.87 

3.85 

* Represented to present the Specialty Chemicals business as a discontinued operations.

106

Financial information  |  AkzoNobel Report 2017

Profit for the period

Other comprehensive income

Items that will not be reclassified to the statement of income:

 4,234 

Post-retirement benefits

Income tax 

Net effect

Items that may be reclassified subsequently to the statement of 
income:

Exchange differences arising on translation of foreign operations

Cash flow hedges

Income tax 

Net effect

Other comprehensive income for the period

Comprehensive income for the period

Comprehensive income attributable to

Shareholders of the company

Non-controlling interests

Comprehensive income for the period

 (3,409)

 825 

 764 

 (253)

 511 

 393 

 904 

 832 

 72 

 904 

 1.76 

 1.75 

 1.55 

 1.54 

 3.31 

 3.29 

2016 

 1,052 

2017 

 904 

 (748)

 151 

 (597)

 (104)

 59 

 (43)

 (88)

 (685)

 367 

 290 

 77 

 367 

 479 

 (99)

 380 

 (535)

 16 

 (9)

 (528)

 (148)

 756 

 722 

 34 

 756 

 
Consolidated balance sheet at December 31, 
before allocation of profit

In € millions

Assets

Non-current assets

Intangible assets

Property, plant and equipment

Deferred tax assets

Investments in associates and joint ventures

Other financial non-current assets 

Total non-current assets

Current assets

Inventories

Current tax assets

Trade and other receivables

Cash and cash equivalents

Assets held for sale

Total current assets

Total assets

Equity and liabilities

Equity

Shareholders’ equity

Non-controlling interests

Group equity

Non-current liabilities

Post-retirement benefit provisions

Other provisions

Deferred tax liabilities

Long-term borrowings

Total non-current liabilities

Current liabilities

Short-term borrowings

Current tax liabilities

Trade and other payables

Current portion of provisions

Liabilities held for sale

Total current liabilities

Total equity and liabilities

Note

2016 

2017 

9 

10 

7 

11 

12 

13 

7 

14 

18 

2 

15 

15 

16 

17 

7 

18 

18 

7 

19 

16, 17

2 

4,413 

4,190 

1,017 

161 

558 

1,532 

59 

2,787 

1,479 

 – 

6,553 

481 

1,380 

558 

367 

2,644 

87 

229 

3,475 

422 

 – 

10,339 

5,857 

16,196 

7,034 

4,949 

3,409 

1,832 

575 

118 

1,201 

1,094 

62 

1,964 

1,322 

4,601 

5,865 

442 

643 

321 

285 

2,300 

973 

118 

2,794 

241 

2,196 

7,135 

9,043 

16,178 

6,307 

3,549 

4,213 

16,196 

6,322 

16,178 

AkzoNobel Report 2017  |  Financial information

107

Consolidated statement of cash flows

In € millions

Profit for the period

Note

2016 *

2017 

 1,052 

 904 

Adjustments to reconcile earnings to cash generated from operating activities

Amortization and depreciation

Impairment losses

Financing income and expenses

Results from associates and joint ventures

Pre-tax result on acquisitions and divestments

Income tax

Changes in working capital

Changes in provisions

Interest paid 

Income tax paid

Other changes

Net cash from operating activities

Capital expenditures

Interest received 

Dividends from associates and joint ventures

Acquisition of consolidated companies

Proceeds from divestments

Other changes

Net cash from investing activities

Proceeds from borrowings

Borrowings repaid

Repurchase of shares

Dividends paid

Buy-out of non-controlling interests

Net cash from financing activities

Net change in cash and cash equivalents of continued and discontinued opera-
tions

Net Cash and cash equivalents at January 1

Effect of exchange rate changes on cash and cash equivalents

Net cash and cash equivalents at December 31

*  The cash flow statement shows the cash flows of continuing as well as discontinued operations.  

The Notes of the Consolidated financial statements referred to include information on the continuing operations.

108

Financial information  |  AkzoNobel Report 2017

9, 10

9, 10

6 

11 

2 

7 

20 

20 

 606 

 63 

 114 

 (43)

 (31)

 393 

 1 

 (507)

 (87)

 (285)

 15 

 1,291 

10 

 (634)

 21 

 23 

2 

 (416)

 607 

 – 

 96 

 (25)

 (34)

 422 

 (110)

 (477)

 (84)

 (338)

 8 

 (613)

 14 

 11 

 (80)

 52 

 (22)

 969 

 53 

 (26)

 916 

 (776)

 –

 (336)

 (7)

18 

18 

18 

 (979)

 (638)

 1,256 

 (345)

 (160)

 (1,187)

 – 

 (203)

 109 

 1,317 

 15 

 1,441 

 (436)

 (105)

 1,441 

 (58)

 1,278 

Consolidated statement of changes in equity

Attributable to shareholders of the company

Subscribed 
share capital

Additional 
paid-in 
capital

Cash flow 
hedge 
reserve

Cumulative 
translation 
reserve 2

Other (legal) 
reserves and 
undistributed 
profit

Shareholders’ 
equity

Non-controlling-
interests

Group equity

 81 

 – 

 – 

 (99)

 (29)

 (128)

 – 

 – 

 – 

 – 

 5,349 

 6,484 

 970 

 – 

 (748)

 151 

 373 

 (393)

 20 

 – 

 (2)

 970 

 21 

 (809)

 108 

 290 

 (239)

 20 

 – 

 (2)

 496 

 82 

 – 

 (5)

 – 

 77 

 (93)

 – 

 – 

 1 

 6,980 

 1,052 

 21 

 (814)

 108 

 367 

 (332)

 20 

 – 

 (1)

 (47)

 5,347 

 6,553 

 481 

 7,034 

In € millions

Balance at January 1, 2016

Profit for the period 

Reclassification into the statement of income

Other comprehensive income

Tax on other comprehensive income

Comprehensive income for the period

Dividend

Equity-settled transactions 1

Issue of common shares

Acquisitions and divestments

 498 

 598 

 – 

 – 

 – 

 – 

 – 

 5 

 – 

 1 

 – 

 – 

 – 

 – 

 – 

 – 

 149 

 – 

 (1)

 – 

Balance at December 31, 2016

 504 

 746 

Profit for the period 

Reclassification into the statement of income

Other comprehensive income

Tax on other comprehensive income

Comprehensive income for the period

Dividend

Equity-settled transactions 1

Issue of common shares

Share repurchase

Balance at December 31, 2017

 – 

 – 

 – 

 – 

 – 

 4 

 – 

 2 

 (5)

 505 

 – 

 – 

 – 

 – 

 – 

 180 

 – 

 (2)

 (155)

 769 

 (42)

 – 

 21 

 38 

 (14)

 45 

 – 

 – 

 – 

 – 

 3 

 – 

 (3)

 19 

 (4)

 12 

 – 

 – 

 – 

 – 

1 Includes a tax credit of €3 million (2016: €3 million charge).
2 The cumulative translation reserve related to Discontinued operations amounts to €169 million as per December 31, 2017.

 – 

 – 

 (497)

 (5)

 (502)

 – 

 – 

 – 

 – 

 832 

 – 

 479 

 (99)

 1,212 

 (1,471)

 37 

 – 

 – 

 15 

 (549)

 5,125 

 832 

 (3)

 1 

 (108)

 722 

 (1,287)

 37 

 – 

 (160)

 5,865 

 72 

 – 

 (38)

 – 

 34 

 (73)

 – 

 – 

 – 

 442 

 904 

 (3)

 (37)

 (108)

 756 

 (1,360)

 37 

 – 

 (160)

 6,307 

AkzoNobel Report 2017  |  Financial information

109

Segment information

Decorative Paints
Whether our customers are professionals or DIY-ers, they 
want great paint that gives a great finish. We supply a 
variety of quality products for every situation and surface, 
including paints, lacquers and varnishes. We also offer 
a range of mixing machines and color concepts for the 
building and renovation industry. Our specialty coatings for 
metal, wood and other building materials lead the market. 

Performance Coatings
We are a leading supplier of performance coatings with 
strong brands and technologies. Our high quality products 
are used to protect and enhance everything from ships, 
cars, aircraft, yachts and architectural components (struc-
tural steel, building products, flooring) to consumer goods 
(mobile devices, appliances, beverage cans, furniture) and 
oil and gas facilities.  

Specialty Chemicals (reported as Discontinued operations)
As a major producer of specialty chemicals with leader-
ship positions in many markets, like surfactants, polymer 
chemistry, pulp processing and chlor-alkali, we make sure 
that industries worldwide are supplied with high quality 
ingredients and process aids for the manufacture of  
life’s essentials. 

Information per Business Area

In € millions

Decorative Paints

Performance Coatings

Corporate and other

Continuing operations

Specialty Chemicals

Corporate and other 
discontinued operations

Discontinued operations

Total

Revenue from 
third parties

Group revenue

Amortization and 
depreciation

Identified items

Operating income

2016

 3,792 

 5,640 

 2 

 9,434 

 4,760 

 3 

2017

 3,859 

 5,751 

 2 

 9,612 

 4,961 

 2 

2016

 3,835 

 5,665 

 (66)

 9,434 

 4,783 

 (20)

2017

 3,898 

 5,775 

 (61)

 9,612 

 4,985 

 (22)

 4,763 

 14,197 

 4,963 

 14,575 

 4,763 

 14,197 

 4,963 

 14,575 

2016

 (134)

 (140)

 (8)

 (282)

 (324)

–

 (324)

 (606)

2017

 (121)

 (148)

 (7)

 (276)

 (326)

 (5)

 (331)

 (607)

2016

 9 

 (24)

10 

 (5)

 – 

 22 

 22 

 17 

2017

 (17)

 (1)

(62)

 (80)

 – 

 (49)

 (49)

 (129)

2016

 366 

 735 

 (178)

 923 

 629 

 (33)

2017

 334 

 668 

 (177)

 825 

 689 

 (118)

 596 

 1,519 

 571 

 1,396 

2016

 9.3 

 13.4 

 9.8 

 13.2 

 12.1 

 10.6 

ROS *

2017

 9.0 

 11.6 

 9.4 

 13.8 

 12.5 

 10.5 

* ROS% is calculated as EBIT (operating income excluding identified items) as percentage of group revenue.

110

Financial information  |  AkzoNobel Report 2017

2016

 2,595 

 2,713 

 3,494 

 1,464 

 10,266 

Information per Business Area

In € millions

Decorative Paints

Performance Coatings

Specialty Chemicals

Corporate and Other

Total

Of which Discontinued operations 
and held for sale

Specialty Chemicals

Corporate and Other (discontinued 
operations and held for sale)

Total discontinued operations and 
assets held for sale

Total continuing operations

Invested capital

Total assets

Total liabilities

Capital expenditures

ROI% *

2017

 2,705 

 2,869 

 3,570 

 430 

 9,574 

 3,570 

 (41)

 3,529 

 6,045 

2016

 4,511 

 4,674 

 4,755 

 2,256 

2017

 4,318 

 4,691 

 4,699 

 2,470 

 16,196 

 16,178 

2016

 1,687 

 1,811 

 1,315 

 4,349 

 9,162 

 4,699 

(98)

 4,601 

 11,577 

2016

 107 

 159 

 356 

 12 

 634 

2017

 1,513 

 1,638 

 1,582 

 5,138 

 9,871 

 1,582 

614

 2,196 

 7,675 

2017

 112 

 129 

 363 

 9 

 613 

 363 

 – 

 363 

 250 

2016

12.8 

29.4 

17.9 

 – 

15.0 

2017

12.5 

23.4 

19.1 

 – 

15.1 

19.1 

–

 17.1 

13.9

*  ROI% is calculated as EBIT (operating income excluding identified items) of the last 12 months as percentage of average invested capital of the last 12 months. Invested capital is calculated as total assets (excluding cash and cash 
equivalents, investments in associates, the receivable from pension funds in an asset position and assets held for sale) less current tax liabilities, deferred tax liabilities and trade and other payables. Invested capital for Discontinued 
operations and held for sale as well as Total includes the total assets (excluding cash and cash equivalents, investments in associates, the receivable from pension funds in an asset position) less current tax liabilities, deferred tax  
liabilities and trade and other payables reported within assets held for sale and liabilities held for sale. 

Regional information

In € millions

The Netherlands

Other European countries

US and Canada

Latin America

Asia

Other regions

Total

Revenue by region of destination

Intangible assets 
 and property, 
 plant and equipment

Invested capital

Capital expenditures

2016

 267 

 3,596 

 1,213 

 850 

 2,956 

 552 

 9,434 

2017

 282 

 3,731 

 1,189 

 900 

 2,937 

 573 

 9,612 

2016

 1,805 

 2,369 

 1,278 

 500 

 2,539 

 112 

 8,603 

2017

 1,189 

 1,435 

 474 

 268 

 1,772 

 103 

 5,241 

2016

 2,214 

 3,229 

 1,844 

 721 

 2,064 

 194 

 10,266 

2017

 1,374 

 2,144 

 714 

 348 

 1,296 

 169 

 6,045 

2016

 15 

 103 

 27 

 20 

 106 

 7 

 278 

2017

 17 

 105 

 23 

 23 

 73 

 9 

 250 

AkzoNobel Report 2017  |  Financial information

111

Notes to the 
Consolidated financial 
statements

1

Note 1: Summary of significant accounting policies

General information

Consolidation

Akzo Nobel N.V. is a company headquartered in the Neth-
erlands. The address of our registered office is Christian 
Neefestraat 2, Amsterdam. We have filed a list of subsid-
iaries, associated companies and joint ventures, drawn 
up in conformity with Article 379 and 414 of Book 2 of the 
Dutch Civil Code, with the Trade Registry of Amsterdam.

We have prepared the Consolidated financial statements 
of Akzo Nobel N.V. in accordance with International Finan-
cial Reporting Standards (IFRS) as adopted by the Euro-
pean Union. They also comply with the financial reporting 
requirements included in Title 9 of Book 2 of the Dutch 
Civil Code, as far as applicable. The Consolidated financial 
statements have been prepared on a going concern basis.

The Management report within the meaning of Article 391 
of Book 2 of the Dutch Civil Code consists of the following 
parts of the annual report:
•  AkzoNobel at a glance
•  How AkzoNobel performed in 2017
•  How AkzoNobel created value in 2017
•  CEO statement
•  Strategic performance 
•  Leadership: Statement of the Board of Management
•  Governance and compliance: Corporate  

governance statement

•  Governance and compliance: Remuneration report
•  Financial information: Note 4 Operating income
•   Financial information: Note 24 Financial  

risk management

The section Strategic performance provides informa-
tion on the developments during 2017 and the results. 
This section also provides information on cash flow and 
net debt, capital expenditures, innovation activities and 
employees.

On March 7, 2018, the Board of Management authorized 
the financial statements for issue. The financial statements 
as presented in this report are subject to adoption by the 
Annual General Meeting of shareholders.

The Consolidated financial statements include the 
accounts of Akzo Nobel N.V. and its subsidiaries. Subsid-
iaries are companies over which Akzo Nobel N.V. has 
control, because it is exposed, or has rights, to variable 
returns from its involvement with the subsidiary and has 
the ability to affect returns through its power over the 
subsidiary. Non-controlling interests in equity and in results 
are presented separately.

Change in accounting policies

Accounting pronouncements, which became effective for 
2017, such as amendments to IAS 7 “Cash flow state-
ment”, IAS 12 “Income tax” as well as IFRS 12 “Disclosure 
of interests in other entities”, had no material impact on 
our Consolidated financial statements.

Discontinued operations (Note 2)

A discontinued operation is a component of our busi-
ness that represents a separate major line of business or 
geographical area of operations that has been disposed 
of or is held for sale/held for distribution, or is a subsidiary 
acquired exclusively with a view to resale. Assets and 
liabilities are classified as held for sale if it is highly probable 
that the carrying value will be recovered through a sale 
transaction within one year rather than through continuing 
use. Assets and liabilities are classified as held for distribu-
tion if it is highly probable that the carrying value will be 
recovered through a legal demerger transaction within one 
year rather than through continuing use. When reclassify-
ing assets and liabilities as held for sale/held for distribu-
tion, we recognize the assets and liabilities at the lower of 
their carrying value or fair value less selling costs. Assets 
held for sale/held for distribution are not depreciated and 
amortized but tested for impairment.

In case of discontinued operations, the comparatives in 
the Statement of income are represented. The balance 

112

Financial information  |  AkzoNobel Report 2017

sheet comparatives are not represented. The Consolidated 
statement of cash flows is not represented for discontin-
ued operations. The cash flow statement of discontinued 
operations is separately disclosed in Note 2. 

Alternative Performance 
Measures (Note 3)

Until 2016, AkzoNobel used the term Incidental items 
to refer to material items of income or expense. As from 
2017, AkzoNobel has changed this term from Incidental 
items to Identified items. These Identified items (Alterna-
tive Performance Measures (APM) adjustments) relate 
to material items of income and expense arising from 
circumstances outside the normal course of business, 
such as acquisitions/divestments, realignment of strategy, 
impairments and legal items.

Use of estimates

The preparation of the financial statements in compliance 
with IFRS requires management to make judgments, esti-
mates and assumptions that affect amounts reported in 
the financial statements. The estimates and assumptions 
are based on experience and various other factors that 
are believed to be reasonable under the circumstances 
and are used to judge the carrying values of assets and 
liabilities that are not readily apparent from other sources. 
The estimates and underlying assumptions are reviewed 
on an ongoing basis. The most critical accounting policies 
involving a higher degree of judgment and complexity in 
applying principles of valuation and for which changes in 
the assumptions and estimates could result in significantly 
different results than those recorded in the financial state-
ments are the following:
•  Scope of consolidation (Note 2)
•  Discontinued operations and held for sale (Note 2)
•  Income tax and deferred tax assets (Note 7)
•  Impairment of intangible assets and property, plant and 

equipment (Note 9, 10)

•  Post-retirement benefit provisions (Note 16)
•  Provisions and contingent liabilities (Note 17)

Statement of cash flows

We have used the indirect method to prepare the state-
ment of cash flows. Cash flows in foreign currencies  
have been translated at transaction rates. Acquisitions or 
divestments of subsidiaries are presented net of cash and 
cash equivalents acquired or disposed of, respectively. 
Cash flows from derivatives are recognized in the state-
ment of cash flows in the same category as those of the 
hedged items.

Operating segments

We determine and present operating segments (Business 
Areas) based on the information that is provided to the 
Executive Committee, our chief operating decision-maker 
during 2017, to make decisions about resources to be 
allocated to the Business Area and assess its perfor-
mance. Business Area results reported to the Executive 
Committee include items directly attributable to a Business 
Area as well as those items that can be allocated on a 
reasonable basis. Unallocated items comprise mainly 
corporate assets and corporate costs and are reported in 
Business Area “Corporate and other”.

Foreign currencies

Transactions in foreign currencies are translated into 
the functional currency using the foreign exchange 
rate at transaction date. Monetary assets and liabilities 
denominated in foreign currencies are translated into 
the functional currency using the exchange rates at the 
balance sheet date. Resulting foreign currency differences 
are included in the statement of income. Non-monetary 
assets and liabilities denominated in foreign currencies are 
translated into the functional currency at the exchange rate 
at acquisition date.

The assets and liabilities of entities with other func-
tional currencies are translated into euros, the functional 
currency of the parent entity, using the exchange rates at 
the balance sheet date. The income and expenses of enti-
ties with other functional currencies are translated into the 
functional currency, using the exchange rates at transac-
tion date.

Foreign exchange differences resulting from translation into 
the functional currency of investments in subsidiaries and 
of intercompany loans of a permanent nature with other 
functional currencies are recorded as a separate compo-
nent (cumulative translation reserve) within Other compre-
hensive income. These cumulative translation adjustments 
are reclassified (either fully or partly) to the statement of 
income upon disposal (either fully or partly) or liquidation 
of the foreign subsidiary to which the investment or the 
intercompany loan with a permanent nature relates to.

Foreign currency differences arising on the re-translation  
of a financial liability designated as an effective hedge  
of a net investment in a foreign operation are recognized  
in the cumulative translation reserve (in Other comprehen-
sive income).

Exchange rates of key currencies

The principal exchange rates against the euro used in 
preparing the balance sheet and the statement of  
income are:

Balance sheet

Statement of income

2016

2017

% 2016

2017

US dollar

1.052 

1.197 

(12.1)

1.107 

1.129 

Pound sterling

0.856 

0.887 

(3.4)

0.821 

0.877 

Swedish krona

9.562 

9.850 

(2.9)

9.471 

9.629 

Chinese yuan

7.339 

7.801 

(5.9)

7.368 

7.621 

%

(1.9)

(6.4)

(1.6)

(3.3)

Brazilian real

3.425 

3.964 

(13.6)

3.854 

3.603 

7.0 

AkzoNobel Report 2017  |  Financial information

113

Revenue recognition

Revenue is defined as the revenue from the sale and 
delivery of goods and services and royalty income, net of 
rebates, discounts and similar allowances, and net of sales 
tax. Revenue is recognized when the significant risks and 
rewards have been transferred to a third party, recovery of 
the consideration is probable, the associated costs and 
possible return of goods can be estimated reliably and 
there is no continuing management involvement with the 
goods. For revenue from sales of goods these condi-
tions are generally met at the time the product is shipped 
and delivered to the customer, depending on the delivery 
conditions. Service revenue is generally recognized as 
services are rendered.

Post-retirement benefits  
(Note 5, 16)
Contributions to defined contribution plans are recognized 
in the statement of income as incurred.

Most of our defined benefit pension plans are funded with 
plan assets that have been segregated in a trust or foun-
dation. We also provide post-retirement benefits other than 
pensions to certain employees, which are generally not 
funded. Valuations of both funded and unfunded plans are 
carried out by independent actuaries based on the  
projected unit credit method. Post-retirement costs primar-
ily represent the increase in the actuarial present value of 
the obligation for projected benefits based on employee 
service during the year and net interest on the net defined 
benefit liability/asset. When the calculation results in a 
benefit to AkzoNobel, the recognized asset is limited to the 
present value of economic benefits available in the form 
of any future refunds from the plan or reductions in future 
contributions to the plan. An economic benefit is available 
if it is realizable during the life of the plan, or on the settle-
ment of the plan liabilities. The effect of these so-called 
asset ceiling restrictions and any changes therein is recog-
nized in Other comprehensive income. Remeasurement 
gains and losses, which arise in calculating our obligations, 

114

Financial information  |  AkzoNobel Report 2017

are recognized in Other comprehensive income. When the 
benefits of a plan improve, the portion of the increased 
benefits related to past service by employees is recog-
nized as an expense in the statement of income immedi-
ately. We recognize gains and losses on the curtailment or 
settlement of a defined benefit plan when the curtailment 
or settlement occurs.

Net interest on the net defined benefit liability is included 
in financing expenses related to post-retirement benefits. 
Other charges and benefits recognized are reported in 
Operating income, unless recorded in Other comprehen-
sive income.

Other employee benefits  
(Note 5, 17)
Provisions for other long-term employee benefits are 
measured at present value, using actuarial assumptions 
and methods. Any actuarial gains and losses are recog-
nized in the statement of income in the period in which 
they arise.

Share-based compensation  
(Note 5)
We have a performance-related share plan and a share-
matching plan, under which shares are conditionally 
granted to certain employees. The fair value is measured 
at grant date and amortized over the three-year period 
during which the employees normally become uncon-
ditionally entitled to the shares with a corresponding 
increase in shareholders’ equity. Amortization is acceler-
ated in the event of earlier vesting. 

Income tax (Note 7)

Income tax expense comprises both current and deferred 
tax, including effects of changes in tax rates. In determin-
ing the amount of current and deferred tax we also take 
into account the impact of uncertain tax positions and 
whether additional taxes and interest may be due. Income 
tax is recognized in the statement of income, unless 
it relates to items recognized in Other comprehensive 
income or equity.

Current tax includes the expected tax payable and receiv-
able on the taxable income for the year, using tax rates 
enacted or substantially enacted at reporting date, as well 
as (any adjustments to) tax payable and receivable with 
respect to previous years.

Deferred tax is recognized using the liability method on 
temporary differences arising between the tax bases of 
assets and liabilities and their carrying amounts in the 
Consolidated financial statements. We do not recognize 
deferred tax for the initial recognition of goodwill, the 
initial recognition of assets or liabilities that affect neither 
accounting nor taxable profit, and differences related to 
investments in subsidiaries to the extent that they will 
probably not reverse in the foreseeable future. Deferred tax 
assets are recognized for unused tax losses, tax credits 
and deductible temporary differences, to the extent that 
it is probable that future taxable profits will be available 
against which they can be utilized.

Measurement of deferred tax assets and liabilities is 
based upon the enacted or substantially enacted tax rates 
expected to apply to taxable income in the years in which 
temporary differences are expected to be reversed. Non-
refundable income tax is taken into account in the determi-
nation of deferred tax liabilities to the extend earnings are 
expected to be distributed by subsidiaries in the foresee-
able future and AkzoNobel has control over dividend 
distribution. Deferred tax positions are not discounted.

Earnings per share (Note 8)

Basic earnings per share is calculated by dividing the profit 
for the period attributable to shareholders of the company 
by the weighted average number of common shares 
outstanding during the year adjusted for the repurchased 
shares. Diluted earnings per share is calculated by adjust-
ing the weighted average number of common shares 
outstanding during the year for the diluting effect of the 
shares of the performance-related share plan and for the 
share-matching plan.

Adjusted earnings per share represents the basic earnings 
per share from continuing operations excluding identified 
items, amortization of intangible assets and income tax on 
these adjustments.

Government grants

Government grants related to costs are deducted from 
the relevant costs to be compensated in the same period. 
Government grants to compensate for the cost of an asset 
are deducted from the cost of the related asset. Emission 
rights granted by the government are recorded at cost. A 
provision is recorded if the actual emission is higher than 
the emission rights granted.

Intangible assets (Note 9)

Intangible assets are valued at cost less accumulated 
amortization and impairment charges. Intangible assets 
with an indefinite useful life, such as goodwill and certain 
brands, are not amortized, but tested for impairment annu-
ally using the value in use method. Goodwill in a business 
combination represents the excess of the consideration 
paid over the net fair value of the acquired identifiable 
assets, liabilities and contingent liabilities. If the cost of an 
acquisition is less than the fair value of the net assets of 
the subsidiary acquired, the difference is recognized direct-
ly in the statement of income. The effects of all transac-

tions with non-controlling interests are recorded in equity if 
there is no change in control.

Intangible assets with a finite useful life, such as licenses, 
know-how, brands, customer relationships, intellectual 
property rights, emission rights and capitalized develop-
ment and software costs, are capitalized at historical cost 
and amortized on a straight-line basis over the estimated 
useful life of the assets, which generally ranges from five 
to 40 years for brands with finite useful lives, five to 25 
years for customer lists and three to 15 years for other 
intangibles. Amortization methods, useful lives and residual 
values are reassessed annually. Research expenditures are 
recognised as an expense as incurred.

Property, plant and equipment 
(Note 10)
Property, plant and equipment are valued at cost less 
accumulated depreciation and impairment charges. Costs 
include expenditures that are directly attributable to the 
acquisition of the asset, including borrowing cost of capital 
investment projects under construction.

Depreciation is calculated using the straight-line method, 
based on the estimated useful life of the asset compo-
nents. The useful life of plant equipment and machinery 
generally ranges from ten to 25 years, and for buildings 
ranges from 20 to 50 years. Land is not depreciated. In 
the majority of cases residual value is assumed to be insig-
nificant. Depreciation methods, useful lives and residual 
values are reassessed annually.

Costs of major maintenance activities are capitalized and 
depreciated over the estimated useful life. Maintenance 
costs which cannot be separately defined as a component 
of property, plant and equipment are expensed in the 
period in which they occur.

We recognize conditional asset retirement obligations in 
the periods in which sufficient information becomes avail-
able to reasonably estimate the cash outflow.

Impairments (Note 9, 10)

We assess the carrying value of intangible assets and 
property, plant and equipment whenever events or 
changes in circumstances indicate that the carrying value 
of an asset may not be recoverable. In addition, for  
goodwill and other intangible assets with an indefinite 
useful life, the carrying value is at least reviewed annually in 
the fourth quarter. If the carrying value of an asset  
or its cash-generating unit exceeds its estimated  
recoverable amount, an impairment loss is recognized 
in the statement of income. The assessment for impair-
ment is performed at the lowest level of assets generating 
largely independent cash inflows. For goodwill and  
other intangible assets with an indefinite life, we have 
determined this to be at business unit level (one level 
below segment).

Except for goodwill, we reverse impairment losses in the 
statement of income if and to the extent we have identified 
a change in estimates used to determine the recoverable 
amount.

Leases (Note 10, 18, 21)

Lease contracts in which we have substantially all the risks 
and rewards of ownership are classified as financial leases. 
Upon initial recognition, the leased asset is measured at 
the lower of its fair value and the present value of minimum 
lease payments. Subsequent to initial recognition, the 
asset is depreciated using a straight-line method, based 
on the lower of the estimated useful life or the lease term. 
The interest expenses are recognized as other financing 
expenses over the lease term.

Payments made under operational leases are recognized 
in the statement of income on a straight-line basis over the 
term of the lease.

AkzoNobel Report 2017  |  Financial information

115

Associates and joint ventures 
(Note 11)
Associates and joint ventures are accounted for using the 
equity method and are initially recognized at cost. The 
Consolidated financial statements include our share of the 
income and expenses of the associates and joint ventures, 
whereby the result is determined using our accounting 
principles. When the share of losses exceeds the interest 
in the investee, the carrying amount is reduced to nil and 
recognition of further losses is discontinued, unless we 
have incurred legal or constructive obligations on behalf 
of the investee. Loans to associates and joint ventures are 
carried at amortized cost less any impairment losses.

Inventories (Note 13)

Inventories are measured at the lower of cost and net 
realizable value. Costs of inventories comprise all costs of 
purchase, costs of conversion and other costs incurred 
in bringing the inventories to the present location and 
condition. The costs of inventories are determined using 
weighted average cost.

Provisions (Note 17)

We recognize provisions when a present legal or construc-
tive obligation as a result of a past event exists, it is 
probable that an outflow of economic benefits is required 
to settle the obligation and the amount can be reliably esti-
mated. Provisions are measured at net present value. The 
increase of provisions as a result of the passage of time 
is recognized in the statement of income under Financing 
income and expenses.

Provisions for restructuring of activities are recognized 
when a detailed and formal restructuring plan has been 
approved, and the restructuring has either commenced or 
has been announced publicly. We do not provide for future 
operating costs.

116

Financial information  |  AkzoNobel Report 2017

A provision for warranties is recognized when the underly-
ing products or services are sold, generally based on 
historical warranty data.

Financial instruments

Regular purchases and sales of financial assets and 
liabilities are recognized on trade date. The initial measure-
ment of all financial instruments is at fair value. Except for 
derivatives, the initial measurement of financial instruments 
is adjusted for directly attributable transaction costs.

Derivative financial instruments (Note 24)
Derivative financial instruments are recognized at fair value 
on the balance sheet. Fair values are derived from market 
prices and quotes from dealers and brokers, or are esti-
mated using observable market inputs. When determining 
fair values, credit risk for our contract party, as well as for 
AkzoNobel, is taken into account.

Changes in the fair value are recognized in the statement 
of income, unless cash flow hedge accounting or net 
investment hedge accounting is applied. In those cases, 
the effective part of the fair value changes is deferred in 
Other comprehensive income and released to the related 
specific lines in the statement of income or balance sheet 
at the same time as the hedged item.

Other financial non-current assets (Note 12) and 
Trade and other receivables (Note 14)
Loans and receivables are measured at amortized cost, 
using the effective interest method, less any impairment 
losses. An allowance for impairment is established if the 
collection of a receivable becomes doubtful.

Cash and cash equivalents (Note 18)
Cash and cash equivalents are measured at fair value and 
include all cash balances and short-term investments that 
are directly convertible into cash. Changes in fair values 
are included in Financing income and expenses.

Long-term and short-term borrowings (Note 18, 
24) and Trade and other payables (Note 19)
Long-term and short-term borrowings, as well as Trade 
and other payables, are measured at amortized cost,  
using the effective interest rate method. The interest 
expense on borrowings is included in Financing income 
and expenses. The fair value of borrowings, used for 
disclosure purposes, is determined on the basis of listed 
market price, if available. If a listed market price is not 
available, the fair value is calculated based on the present 
value of principal and interest cash flows, discounted 
at the interest at the reporting date, taking into account 
AkzoNobel’s credit risk.

New IFRS accounting standards

IFRS standards and interpretations thereof not yet in force 
which may apply to our Consolidated financial statements 
for 2018 and beyond have been assessed for their poten-
tial impact. The most important upcoming changes relate 
to IFRS 9 “Financial Instruments” and IFRS 15 “Revenue 
from contracts with Customers” which will be adopted as 
per January 1, 2018. Another important upcoming change 
relates to IFRS 16 “Leases” which will be implemented as 
per January 1, 2019. 

IFRS 9 “Financial Instruments” 
IFRS 9 introduces new requirements for classifying and 
measuring financial assets and liabilities. This standard 
encompasses an overall change of accounting principles 
for financial instruments and replaces IAS 39 – the current 
standard on financial instruments. The standard contains 
new requirements for impairment of financial assets  
and for hedge accounting. AkzoNobel has decided to 
implement and adopt IFRS 9 as from January 1, 2018, 
when it becomes effective. In 2017, we completed  
the assessment of the impact of the standard, which is  
set out further below.

Impact of adoption of IFRS 9 and IFRS 15

In € millions

Other reserves

Non-controlling interests

Total impact on group equity

  As reported at  
December 31, 2017  

Adjustments due to the 
adoption of IFRS 9

Adjustments due to the 
adoption of IFRS 15

 5,865 

 442 

 6,307 

 (3)

 – 

 (3)

 (43)

 (5)

 (48)

Adjusted opening 
balance at January 1, 
2018

 5,819 

 437 

 6,256 

Transition method
AkzoNobel will adopt IFRS 9 as per January 1, 2018,  
and will not restate its 2017 comparative figures.  
The transition effect on equity as per January 1, 2018, is 
€3 million after tax.

Classification and measurement
The impact on the classification and measurement of 
financial assets is not significant. 

The vast majority of Other financial non-current assets as 
well as the Trade and other receivables were measured  
at amortized cost, using the effective interest method, less 
any impairment losses. In accordance with IFRS 9,  
these Other financial non-current assets and Trade and 
other receivables will continue to be measured at amor-
tized cost.

An amount of €32 million of the Other financial non-current 
assets and Trade and other receivables is recognized at 
fair value through profit and loss and relates to derivative 
financial instruments and securities. The classification 
and measurement of these financial assets will remain 
unchanged under IFRS 9.

As the IFRS 9 impairment model accelerates the timing 
of recognizing impairment losses, the implementation of 
IFRS 9 will lead to recognition of an additional impairment 
loss of €4 million as per January 1, 2018, mainly relating to 
trade receivables. The after tax-effect is a charge of  
€3 million.

IFRS 15 “Revenue from Contracts with 
Customers” 
IFRS 15 replaces existing revenue recognition guidance in 
IFRS. It introduces a five-step model to determine when 
to recognize revenue and at what amount, based on 
transfer of control over goods or services to the customer. 
New qualitative and quantitative disclosures will also be 
required. 

AkzoNobel has certain minor equity investments, which 
are currently measured at their historic cost price. In 
accordance with IFRS 9, these equity investments will be 
measured at fair value through profit and loss. The impact 
of this change is insignificant.

Transition method
AkzoNobel will adopt IFRS 15 as per January 1, 2018  
and will not restate its 2017 comparative figures. The 
transition effect on equity as per January 1, 2018, is €48 
million after tax.

Impairment model
IFRS 9 introduces a new impairment model, whereby 
recognition of an allowance for expected credit losses 
on financial assets is required, which deviates from the 
recognition of incurred credit losses under IAS 39. The 
new impairment model is applicable for debt instrument 
financial assets measured at amortized cost, for debt 
instrument financial assets measured at fair value through 
Other comprehensive income, for lease receivables, 
contract assets, loan commitments and certain financial 
guarantee contracts. 

Sale of goods
The vast majority of the company’s revenue is derived 
from delivery of goods, being paints, coatings and chemi-
cal products. Currently, revenue is recognized when the 
significant risks and rewards have been transferred to the 
customer, recovery of the consideration is probable, the 
associated costs and possible return of goods can be 
estimated reliably and there is no continuing management 
involvement with the goods. For revenue from sales of 
goods these conditions are generally met at the time the 

product is shipped and delivered to the customer, depend-
ing on the delivery conditions. 

In accordance with IFRS 15, revenue should be recog-
nized when the customer obtains control of the goods. 
Based on our assessment, we do not expect the 
application of IFRS 15 to result in a significant impact on 
our consolidated financial statements. We came to the 
same conclusion for the accounting treatment of variable 
consideration, including among others rebates, bonuses, 
discounts and payments to customers.

Equipment provided to customers
AkzoNobel regularly provides mixing machines, store inte-
rior and other assets to its customers in Decorative Paints 
and Performance Coatings at the start of a paint delivery 
contract. Currently, such assets are not treated as a sepa-
rate performance obligation and their costs are expensed 
during the contract period.

Under IFRS 15, the delivery of such assets would qualify 
as a separate performance obligation. However, in most 
cases no revenue can be recognized at the moment 
of transfer of such assets. Although the paint delivery 
contracts do include target quantities to be purchased by 
the customer, for nearly all of these contracts such clauses 
legally do not qualify as a binding take-or-pay commitment 
for a minimum quantity to be acquired by the customer. 
Therefore, no revenue can be allocated to these assets 
when they are transferred.

AkzoNobel Report 2017  |  Financial information

117

In accordance with IFRS 15, such services are a separate 
performance obligation to which revenue should be allo-
cated. Such revenue is to be recognized over time when 
the relating services are being provided. Therefore, an 
amount of €3 million (€2 million after tax) will be recognized 
as deferred revenue and contract liability for services still to 
be provided after December 31, 2017.

The book value at December 31, 2017, of such assets 
amounted to €60 million and will be written-off in the 
January 1, 2018, opening balance sheet, which has an 
after-tax effect of €46 million. 

Services
AkzoNobel provides certain technical services to its 
customers in Performance Coatings relating to coatings 
sold, after these products have been delivered. In addition, 
in certain instances AkzoNobel provides shipping and 
handling services after control over the products has trans-
ferred to the customer. So far, no revenue was attributed 
to such services and deferred until the services were 
provided to the customer.

New IFRS accounting standards

Standard

Published 

Implementation date 
of the standard

Endorsed by the 
European Union Anticipated impact

IFRS 9 “Financial 
Instruments”

2009-2014

January 1, 2018

January 1, 2018

IFRS 15 “Revenue 
from Contracts with 
Customers”

May 28, 
2014

IFRS 16 “Leases”

January 13, 
2016

November 22, 
2016

September 22, 
2016

More details on impact are provided on the previous page.

More details on impact are provided on the previous page.

January 1, 2019

October 31, 2017

IFRS 16 replaces existing guidance on lessee accounting for 
leases. It requires lessees to bring most leases on balance sheet 
in a single lease accounting model, recognizing a right-of-use 
asset and a lease liability. Based on the results of our assessment 
so far, we expect the impact of the application of IFRS 16 to be 
below 10 percent of total assets. It should be noted that the actual 
impact will depend on the number, size and remaining duration 
of lease contracts and any expected renewals at the moment of 
implementation. We do not expect the impact on operating income 
to be significant.

118

Financial information  |  AkzoNobel Report 2017

2

Note 2: Scope of consolidation 

Material subsidiaries
The Consolidated financial statements comprise the 
assets, liabilities, income and expenses of approximately 
360 legal entities (including the entities reported as held 
for sale). We consider legal entities material when they 
represent, for at least two subsequent years, more than 
5 percent of either revenue or operating income (before 
identified items) or based on qualitative aspects. Material 
subsidiaries included in the table are 100 percent owned, 
except for Akzo Nobel Swire Paints (Shanghai) Ltd., and 
meet these criteria.

Material subsidiaries related to continuing  
operations

Legal entity

Akzo Nobel Coatings Inc.

Principal place of 
business/country 
of corporation

United States

Akzo Nobel Swire Paints (Shanghai) Ltd.

China

Imperial Chemical Industries Limited

International Paint LLC

Akzo Nobel Coatings SPA

United Kingdom

United States

Italy

Material subsidiaries related to discontinued  
operations (The Specialty Chemicals business)

Legal entity

Principal place of 
business/country 
of corporation

Akzo Nobel Industrial Chemicals B.V.

The Netherlands

Akzo Nobel Pulp and Performance Chemicals AB Sweden

Akzo Nobel Surface Chemistry LLC

Akzo Nobel Surface Chemistry AB

United States

Sweden

Akzo Nobel Functional Chemicals LLC

United States

Akzo Nobel Functional Chemicals B.V.

The Netherlands

Acquisition of BASF’s Industrial Coatings 
business
On December 14, 2016, we acquired BASF’s Industrial 
Coatings business. The transaction included two manu-
facturing plants, technologies, patents and trademarks, 
as well as securing supply to customers worldwide. The 

business supplies products for a number of end uses, 
including coil, furniture foil and panel coatings, wind energy 
and general industry, and commercial transport. The 
acquisition strengthened our position in the important coil 
coatings market and fits well with our existing business, 
allowing us to offer essential solutions to our customers.
In 2017, we finalized the purchase price allocation. The 
outcome thereof is reflected in the table below. The 
goodwill is fully allocated to the respective business unit in 
Performance Coatings.

Other acquisitions
Other acquisitions are deemed to be individually  
immaterial in respect to IFRS 3 disclosure requirements. In 
2017, the other acquisitions include the acquisition of Disa 
Technology (Disatech), Flexcrete Technologies Ltd and the 
business of V.Powdertech Co., Ltd. 

In 2016, Other acquisitions include the acquisition of the 
remaining 50 percent stake in EkO Peroxide LLC. 

Divestments
In 2016 and 2017, no significant divestments occurred. 

Discontinued operations and held for sale
The results and cash flows from discontinued operations in 
2016 as well as 2017 and the assets and liabilities held for 
sale at December 31, 2017 almost completely relate to the 
Specialty Chemicals business.  

In April 2017, AkzoNobel officially announced its decision 
to separate the Specialty Chemicals business, thereby 
creating two focused, high performing businesses - Paints 
and Coatings, and Specialty Chemicals. At the Extraordi-
nary General Meeting of November 30, 2017, the share-
holders approved the proposed separation of the Specialty 

Recognized fair values at acquisition

In € millions

Other intangibles

Property, plant and equipment

Inventories

Trade and other receivables

Cash and cash equivalents

Long-term debt

Provisions

Deferred tax assets/(liabilities)

Trade and other payables

Net identifiable assets and liabilities

Goodwill

Purchase consideration

Cash and cash equivalents acquired

To be received/(paid) in 2018 and later years

Net cash outflow

Provisional BASF's  
Industrial Coatings 
business

Final BASF's 
Industrial  
Coatings business

2017 
Adjustments

Other  
acquisitions

 165 

 4 

 18 

 1 

 – 

 – 

 (17)

 (3)

 – 

 168 

 221 

 389 

 – 

 9 

 398 

 238 

 4 

 24 

 1 

 – 

 – 

 (17)

 6 

 (29)

 227 

 167 

 394 

 – 

 4 

 398 

 73 

 – 

 6 

 – 

 – 

 – 

 – 

 9 

 (29)

 59 

 (54)

 5 

 – 

 (5)

 – 

 28 

 11 

 4 

 4 

 3 

 (3)

 (2)

 (7)

 (3)

 35 

 51 

 86 

 (3)

 (3)

 80 

Total  
2017

 101 

 11 

 10 

 4 

 3 

 (3)

 (2)

 2 

 (32)

 94 

 (3)

 91 

 (3)

 (8)

 80 

Chemicals business from AkzoNobel through a private sale 
or a legal demerger. In the course of December non-bind-
ing offers were received in the private track. 

As from December 22, 2017, the Specialty Chemicals 
business is classified as held for sale/held for distribution 
and discontinued operations, therefore the Consolidated 
Statement of Income shows the results of the Specialty 
Chemicals business as discontinued. The Specialty 
Chemicals business presented as held for sale and 
discontinued operations consists of the Business Area 
Specialty Chemicals and income and expenses which are 
directly attributed to the Specialty Chemicals business 
from Corporate and Other which will not be recognized on 
an ongoing basis by AkzoNobel.

The income and expenses from Corporate and Other 
included in discontinued operations mainly consist of: 
•  Employee benefit expenses related to employees 

who were identified to be employees of the Specialty 
Chemicals business starting in 2018 as part of the legal 
reorganization 

•  Information management costs such as application 

services or infrastructure costs that relate directly to the 
Specialty Chemicals business

•  Other contract costs that relate directly to the Specialty 

chemicals business 

The assets and liabilities held for sale include the assets 
and liabilities previously reported as part of Specialty 
Chemicals combined with assets and liabilities of Corpo-
rate and Other that have directly been attributed to the 
Specialty Chemicals business and are expected to be part 
of the disposal, consisting mainly of: 
•  Post-retirement provisions were allocated between 

the Specialty Chemicals business and the Paints and 
Coatings business based on headcount for obligations 
in relation to active employees and post-separation 
retention of liabilities and obligations to finance the post-
retirement plans for inactive employees 

•  Environmental and sundry provisions if related to 

historical Specialty Chemicals sites and activities and 
intended to be included in the disposal 

AkzoNobel Report 2017  |  Financial information

119

•  Provisions for restructuring that relate to Specialty 

Discontinued operations

Assets and liabilities held for sale

Chemicals employees

Cash and cash equivalents as well as debt positions of 
Specialty Chemicals are excluded from held for sale classi-
fication unless such items have been specifically desig-
nated as held for sale, e.g. in the case of specific local 
financing and debt related to finance leases held in relation 
to the Specialty Chemicals assets.

The assets and liabilities of the Specialty Chemicals busi-
ness are recognized at their carrying value. 

Separation costs
The costs related to the separation of Specialty Chemicals 
were reported as identified items in Corporate and other of 
discontinued operations and amounted to €67 million.

Employees
The average number of employees of the Specialty  
Chemicals business during the year was 9,700 of which 
9,100 employees in Business Area Specialty Chemicals 
(2016: 9,000). At year-end 2017, Specialty Chemicals 
business employed 9,700 people of which 9,000  
employees in Business Area Specialty Chemicals  
(2016: 9,000).

Specialty Chemicals business

In € millions

Revenue

Cost of sales

Gross profit

Other expenses

Profit before tax

Income tax

Profit for the period after tax

Results related to discontinued opera-
tions in previous years

Tax related to discontinued operations 
in previous years

2016

4,763 

(3,126)

1,637 

(1,039)

598 

(160)

438 

(3)

1 

2017

4,963 

(3,287)

1,676 

(1,115)

561 

(168)

393 

 1 

(1)

Profit for the period

436 

393 

Cash flows from discontinued operations

In € millions

Net cash from operating activities

Net cash from investing activities

Net cash from financing activities

Cashflows from discontinued 
operations

2016

714 

(343)

(9)

 362 

2017

691 

(354)

323 

 660 

In € millions

Intangible assets

Property, plant and equipment

Financial non-current assets

Inventories

Receivables

Assets held for sale

Non-current liabilities

Short-term borrowings

Current payables * 

Liabilities held for sale

2017

787 

2,266 

205 

503 

840 

4,601 

765 

341 

1,090 

2,196 

*  The Current payables include an amount of €21 million with respect to net current 

tax liability related to discontinued operations.

In € millions

Specialty Chemicals

Corporate and other *

Total

In € millions

Specialty Chemicals

Corporate and other *

Total

Revenue from third parties

Group revenue

Amortization and 
depreciation

Identified items

Operating income

2016

4,760 

3 

4,763 

2017

4,961 

2 

4,963 

2016

4,783 

(20)

4,763 

2017

4,985 

(22)

4,963 

2016

(324)

–

(324)

2017

(326)

(5)

(331)

2016

 –

22 

22 

2017

 – 

(49)

(49)

2016

629 

(33)

596 

2017

689 

(118)

571 

2016

13.2 

–

12.1 

Invested capital

Total assets

Total liabilities

Capital expenditures

2016

3,494 

–

3,494 

2017

3,570 

(41)

3,529 

2016

4,755 

–

4,755 

2017

4,699 

(98)

4,601 

2016

1,315 

–

1,315 

2017

1,582 

614 

2,196 

2016

356 

 – 

356 

2017

363 

 – 

363 

2016

17.9 

 – 

17.9 

ROS%

2017

13.8 

–

12.5 

ROI%

2017

19.1 

 – 

17.1 

* Corporate and other includes elimination effects.

120

Financial information  |  AkzoNobel Report 2017

3

Note 3: Alternative performance measures

In presenting and discussing AkzoNobel’s operating 
results, management uses certain alternative performance 
measures (APM) not defined by IFRS. These alternative 
performance measures should not be viewed in  isolation 
as alternatives to the equivalent IFRS measures and 
should be used as supplementary information in 
conjunction with the most directly comparable IFRS 
measures. Alternative performance measures do not 
have standardized meaning under IFRS and therefore 

may not be comparable to similar measures presented 
by other companies. ‘EBIT’ is an alternative term for the 
IFRS performance measure ‘operating profit’, whereby 
operating profit is adjusted for identified items. Where a 
non-financial measure is used to calculate an operational 
or statistical ratio, this is also considered an APM.

AkzoNobel uses APM adjustments to the IFRS measures 
to provide clear reporting on the underlying developments 

of the business. These APM adjustments may affect 
the IFRS measures operating income, net profit and the 
earnings per share. A reconciliation of the alternative 
performance measures to the most directly comparable 
IFRS measures can be found in the below table.

Alternative performance measures (APM)

In € millions

Operating income

Continuing 
operations

Discontinued 
operations

 923 

 596 

Continuing 
operations

Discontinued 
operations

 825 

 571 

2016 1

Total

 1,519 

 (103)

 – 

 12 

 96 

 – 

 (22)

 (17)

 – 

 – 

 – 

 – 

 – 

 (22)

 (22)

 574 

 1,502 

 432 

 970 

 (22)

 – 

 (22)

 (17)

 – 

 (17)

2017 

Total

 1,396 

 – 

 109 

 – 

 – 

 20 

 – 

 129 

 – 

 67 

 – 

 – 

 (18)

 – 

 49 

 620 

 1,525 

 389 

 832 

 49 

 (5)

 44 

 129 

 63 

 192 

 433 

 1,024 

 – 

 42 

 – 

 38 

 – 

 80 

 905 

 443 

 80 

 68 

 148 

 591 

 543 

 410 

 953 

APM adjustments to operating income

 - Post-retirement benefits

 - Realignment of strategy 2

 - Acquisition costs

 - Impairments

 - Legal

 - Divestments

Total APM adjustments (identified 
items)

Adjusted operating income (EBIT)

Profit for the period attributable to 
shareholders of the company

APM adjustments to operating income 
(identified items)

APM adjustments (identified items) to 
income tax

Total APM adjustments

Adjusted profit for the period 
attributable to shareholders of the 
company

 (103)

 – 

 12 

 96 

 – 

 – 

 5 

 928 

 538 

 5 

 – 

 5 

1  Represented to present the Specialty Chemicals business as discontinued operations.
2  Includes costs of separation of the Specialty Chemicals business as well as costs related to the new strategy to create a focused 

high performing Paints and Coatings business.

AkzoNobel Report 2017  |  Financial information

121

4

Note 4: Operating income

5

Note 5: Employee benefits

EBIT (operating income excluding Identified items)
Full-year EBIT at €905 million (2016: €928 million) 
was impacted by higher raw material costs, partly 
compensated by increased selling prices, continuous 
improvement and cost control.
•  Decorative Paints EBIT was 2% lower, due to adverse 
currency effects. Steep increases in raw material costs 
were offset by increased selling prices, continuous 
improvement and cost control

•  Performance Coatings EBIT was 12% lower, impacted 
by higher raw material costs and lower volumes, partly 
compensated by continuous improvement and cost 
control 

•  EBIT in Other activities improved due to lower corporate 
costs, including one-off items, as well as lower pension 
and insurance related costs

Operating income
Full-year operating income was negatively impacted by 
identified items totalling €80 million, mainly related to the 
transformation of the Paints and Coatings organization 
and legal items. The identified items impacted operating 
income in Other activities as well as Decorative Paints and 
Performance Coatings.

In 2016, operating income was negatively impacted by 
identified items totalling €5 million, including acquisition 
and integration costs related to the Industrial Coatings 
business, asset impairments and adjustments to post-
retirement provisions. 

Costs by nature 2017

In € millions

Cost of sales

Selling expenses

General and administrative expenses

Research and development expenses

  Employee 
benefits  

 (506)

 (885)

 (358)

 (186)

  Amortization  

Depreciation

Purchases and 
other costs

 (2)

 (53)

 (12)

 (7)

 (113)

 (48)

 (29)

 (12)

 (4,757)

 (1,333)

 (382)

 (65)

 (39)

 (6,576)

Other results

Total

                     –   

                 –   

                  –   

 (1,935)

 (74)

 (202)

Costs by nature 2016 *

In € millions

Cost of sales

Selling expenses

General and administrative expenses

Research and development expenses

Other results

Total

  Employee 
benefits  

 (476)

 (815)

 (336)

 (167)

 – 

 (1,794)

  Amortization  

Depreciation

Purchases and 
other costs

 (1)

 (48)

 (21)

 (6)

                –   

 (76)

 (111)

 (54)

 (29)

 (12)

 – 

 (206)

 (4,510)

 (1,419)

 (422)

 (72)

 (12)

 (6,435)

* Represented to present the Specialty Chemicals business as discontinued operations.

122

Financial information  |  AkzoNobel Report 2017

Total

 (5,378)

 (2,319)

 (781)

 (270)

 (39)

 (8,787)

Total

 (5,098)

 (2,336)

 (808)

 (257)

 (12)

 (8,511)

Salaries, wages and other employee benefits in 
operating income

In € millions

Salaries and wages

Post-retirement cost

Other social charges

Total

Average number of employees

Average number during the year

Decorative Paints

Performance Coatings

Corporate and other

Total

2016 *

(1,467)

(35)

(292)

2017

(1,515)

(126)

(294)

(1,794)

 (1,935)

2016 *

 14,800 

 19,300 

 2,100 

36,200 

2017

 14,700 

 19,800 

 1,700 

 36,200 

The average number of employees working outside  
the Netherlands was 33,600 (2016: 33,300).

Employees

At year-end

Decorative Paints

Performance Coatings

Corporate and other

Total

2016 *

 14,700 

 19,700 

 1,900 

36,300 

2017

 14,400 

 19,900 

 1,400 

35,700 

*  Represented to present the Specialty Chemicals business as discontinued 

operations.

At year-end 2017, the number of employees decreased by 
2% to 35,700 people (year-end 2016: 36,300 people).

Share-based compensation

Share-based compensation relates to the equity-settled 
performance-related share plan, as well as the share-
matching plan. Charges recognized in the 2017 state-
ment of income for share-based compensation amounted 
to €21.7 million and are included in salaries and wages 
(2016: €15.0 million). 

Performance-related share plan
Under the performance-related share plan, a number 
of conditional shares are granted to the members of 
the Board of Management, members of the Executive 
Committee and executives each year. The number of 
participants of the performance-related share plan at year-
end 2017 was 348 (2016: 355).

As a result, the conditional shares of the 2015-2017 
series vested for 81.80 percent (series 2014-2016: 66.49 
percent), including dividend shares of 13.27 percent, the 
final vesting percentage amounted to 92.65 percent (series 
2014-2016: 71.56 percent). 

The share price of a common AkzoNobel share at year-
end amounted to €73.02 (2016: €59.39). For further 
details on our performance-related share plan, refer to the 
Remuneration report. 

The TSR part of the award is valued applying a Monte 
Carlo simulation model and the other part is valued based 
on the share price at grant date.

The parameters applied for the fair value calculations are: 
share price at grant date (opening of first trading date 
from grant date), expected volatility (based on the share 
price development of the past three years of AkzoNobel), 
and risk-free interest rate (based on a Dutch zero-coupon 
government bond).

Fair value of performance-related shares
The fair value of the performance-related shares was for 
35 percent based on a market condition (TSR) and for 65 
percent based on non-market based performance condi-
tions (ROI and RobecoSAM).

Share-matching plan
The members of the Board of Management and the 
members of the Executive Committee are eligible to 
participate in the share-matching plan. Under certain 
conditions, members who invest part of their short-term 

The shares of the series 2014-2016 have vested and were 
delivered to the participants in 2017. 

Fair value performance-related shares

The 2015 conditional grant of shares is linked for 35 
percent to the relative TSR performance of the company 
compared with the peer group, 35 percent to the return 
on investment (ROI) performance of the company and the 
remaining 30 percent to the ranking of the company in the 
RobecoSAM benchmark. 
The conditional shares of the 2015-2017 series vested as 
follows:

•  Our TSR performance over the period 2015-2017 

resulted in a fifth position within the ranking of the peer 
group companies. This resulted in a vesting of  
75 percent for this part of the long-term incentive 
•  Our ROI performance at the end of 2017 resulted in 
a vesting of 73 percent for this part of the long-term 
incentive

•  The average position in the RobecoSAM benchmark 

resulted in a vesting of 100 percent for this part of the 
long-term incentive 

Opening 
share price per:

January 4, 2016

January 2, 2017

May 9, 2017

July 28, 2017

September 25, 2017

September 25, 2017

market 
condition 
(TSR) - 35%

Fair Value

non market 
based 
performance 
conditions - 

65% Share  price 

53.69

52.42

76.34

77.16

68.96

81.80

40.20

40.14

75.63

78.88

51.18

87.85

60.69

59.03

76.72

76.23

78.54

78.54

60.96

59.03

76.72

76.23

78.54

78.54

Expected 
volatility

Risk free 
interest rate

23.82%

23.94%

24.13%

23.77%

23.58%

23.58%

-0.09%

-0.12%

-0.09%

-0.08%

-0.22%

-0.17%

Series

2016-2018

2017-2019

2017-2019 1

2017-2019 2

2016-2018 3

2017-2019 3

1 Relates to additional share grant.
2 Relates to modification accounting for shares held by Mr Büchner.
3  Relates to modification accounting for shares held by Mr Büchner, related to the accelerated on-target vesting of the applicable series. The incremental fair value amounts to € 9.58 

and €0 for the total award granted under respectively the 2016-2018 and the 2017-2019 program.

Performance-related shares

Series

2014 - 2016

2015 - 2017

2016 - 2018

2017 - 2019

Total

Balance per 
January 1, 2017

Granted in 
2017

Vested in 
2017

Forfeited in 
2017

Dividend in 
2017

Balance at 
December 31, 2017

Vested on 
January 1, 2018

 – 

 (257,743)

 257,743 

 377,171 

 392,226 

 4,000 

 9,193 

 – 

 445,541 

 – 

 (73,820)

 (17,010)

 (32,521)

 – 

 – 

 – 

 1,027,140 

 458,734 

 (257,743)

 (123,351)

 – 

 20,768 

 30,518 

 33,125 

 84,411 

 – 

 328,119 

 414,927 

 446,145 

 – 

 328,119 

 – 

 – 

 1,189,191 

 328,119 

AkzoNobel Report 2017  |  Financial information

123

incentive in AkzoNobel shares may have such shares 
matched by the company. The investment in Akzo Nobel 
N.V. shares in 2017 resulted in a total of 13,380 granted 
potential matching shares. During 2017, 6,205 potential 
matching shares were matched, and 4,130 were forfeited, 
leading to a total of 12,825 potential matching shares at 
December 31, 2017.

Fair value of matching shares
The fair value of the matching shares (€72.56) was based 
on the share price on the investment date, discounted 
for expected dividends over the holding period (2016: 
€59.43). 

The parameters applied for the fair value calculations  
are: share price at purchase date of voluntary investment  
(April 19, 2017): €78.53; expected dividend yield:  
2.60 percent. 

For an overview of the matching shares outstanding  
for the members of the Board of Management as of  
December 31, 2017, we refer to Note 23.

6

Note 6: Financing income and expenses

7

Note 7: Income tax

Financing income and expenses

In € millions

Financing income

Financing expenses

Net interest on net debt

Other interest

Financing expenses related to 
post-retirement benefits

Interest on provisions

Other items

Net other financing charges

Total financing income and 
expenses

2016 *

 25 

 (95)

 (70)

 6 

 (28)

 1 

 (21)

 (91)

2017

 23 

 (90)

 (67)

 (7)

 (16)

 12 

 (11)

 (78)

*  Represented to present the Specialty Chemicals business as discontinued 

operations.

Net financing expenses for the year were €78 million 
(2016: €91 million). Significant variances are: 
•  Net interest on net debt decreased by €3 million to  
€67 million (2016: €70 million), mainly due to lower 
financing expenses as a result of the repayment of a 
higher interest bond

•  Net other financing charges decreased by €10 million 
to €11 million (2016: €21 million), mainly due to lower 
interest on provisions 

The average interest rate used for capitalized interest was 
2.6 percent (2016: 2.9 percent) and amounted to  
€2 million (2016: €4 million). 

The average interest rate on total debt was 3.1 percent 
(2016: 3.4 percent).

Pre-tax income from continuing operations amounted to 
a profit of €764 million (2016: €850 million). The net tax 
charges related to continuing operations are included in 
the statement of income as follows:  

Classification of current and deferred tax result

In € millions

2016 * 

2017

Current tax expense for

The year

Adjustments for previous years

Separation of Specialty Chemicals 
business

 (160)

 12 

 – 

 (158)

 56 

 (1)

Total current tax expense

 (148)

 (103)

Deferred tax expense for

US tax reform

Separation of Specialty Chemicals 
business

Origination and reversal of temporary 
differences and tax losses

(De)recognition of deferred tax assets

Changes in tax rates (excluding US 
tax reform)

Total deferred tax expense

Total

  –

 – 

 (72)

 (17)

 3 

 (86)

 (234)

 (56)

 (32)

 (44)

 (12)

 (6)

 (150)

 (253)

*  Represented to present the Specialty Chemicals business as discontinued 

operations.

The total deferred tax charge, including discontinued 
operations was €182 million (2016: €120 million). The total 
tax charge, including discontinued operations, was  
€422 million (2016: €393 million).

124

Financial information  |  AkzoNobel Report 2017

Effective tax rate reconciliation
The effective income tax rate based on the statement of 
income is 33.1 percent. 

Effective tax rate

in %

Corporate tax rate in the Netherlands

Effect of tax rates in other countries

Weighted average statutory income 
tax rate

US tax reform

Separation of Specialty Chemicals 
business

Non-taxable (income)/expenses

(De)recognition of deferred tax assets

Non-refundable withholding taxes

Adjustment for prior years

Other

Effective tax rate

2016 *

25.0 

(2.0)

23.0 

 – 

 – 

2.2 

2.0 

2.1 

(1.4)

(0.4)

27.5 

2017

25.0 

(1.0)

24.0 

7.3 

4.2 

0.7 

1.6 

1.8 

(7.3)

0.8 

33.1 

*  Represented to present the Specialty Chemicals business as discontinued 

operations.

The impact of non-refundable withholding tax on the 
tax rate is dependent on our relative share in the profit 
of subsidiaries in countries that levy withholding tax on 
dividends and on the timing of the remittance of such divi-
dends. Based on the Dutch tax system there is a limited 
credit for such taxes.

Deferred tax assets and liabilities
From the total amount of recognized net deferred tax 
assets, €280 million (2016: €321 million) is related to enti-
ties that have suffered a loss in either 2017 or 2016 and 
where utilization is dependent on future taxable profit in 
excess of the charges arising from the reversal of exist-
ing taxable temporary differences. For these entities, net 
deferred tax assets were recognized based on manage-
ment’s long-term projections and tax planning strategies. 

The usage of the tax loss carryforwards recognized  
in the balance sheet will affect the cash tax rate in  
coming years. 

2017

 1,017 

 (367)

 650 

 (19)

 (182)

 (105)

 (52)

 (2)

 290 

 575 

 (285)

Total

 3,106 

 (180)

A deferred tax liability is recognized for taxable temporary 
differences related to investments in subsidiaries, branches 
and associates and interests in joint ventures, to the extent 
that it is probable that these will reverse in the foreseeable 
future and in sofar the company is in control of dividend 
distribution. The expected net tax impact of the remaining 
differences for which no deferred tax liabilities have been 
recognized is €30 million. 

Unrecognized deferred tax assets

In € millions

Tax losses and tax credits

Deductible temporary differences

Total

2016

 172 

 203 

 375 

2017

 193 

 171 

 364 

Expiration year of loss carryforwards

Deferred tax assets and liabilities

In € millions

Deferred tax assets 

Deferred tax liabilities 

Balance at January 1 

Movement in deferred tax: 

Changes in exchange rates 

Recognized in income 

Recognized in equity/
Other comprehensive income 

Classified as held for sale 

Other 

Balance at December 31 

Deferred tax assets 

Deferred tax liabilities 

2016

 1,057 

 (360)

 697 

 (21)

 (120)

 106 

 – 

 (12)

 650 

 1,017 

 (367)

In € millions

Total loss carryforwards 

Loss carryforwards not recognized in 
deferred tax assets

Total recognized

2018

2019

2020

2021

2022

Later

Unlimited

 4 

 – 

 4 

 1 

 – 

 1 

 7 

 (7)

 – 

 3 

 (3)

 – 

 25 

 (4)

 21 

 416 

 (33)

 2,650 

 (133)

 383 

 2,517 

 2,926 

Deferred tax assets and liabilities per balance sheet item

In € millions

Intangible assets

Property, plant and equipment

Post-retirement benefit provisions

Other provisions

Other items and tax credits

Tax loss carryforwards

Deferred tax assets not recognized

Tax assets/liabilities

Set-off of tax

Net deferred taxes

Net balance 

Assets

Liabilities

Net balance 

Assets

Liabilities

December 31, 2016

December 31, 2017

 (358)

 (45)

 309 

 107 

 310 

 702 

 (375)

 650 

 – 

 650 

 66 

 75 

 313 

 208 

 375 

 702 

 (375)

 1,364 

 (347)

 1,017 

 424 

 120 

 4 

 101 

 65 

 – 

 – 

 714 

 (347)

 367 

 (368)

 43 

 177 

 47 

 162 

 593 

 (364)

 290 

 – 

 290 

 17 

 69 

 179 

 59 

 248 

 593 

 (364)

 801 

 (226)

 575 

 385 

 26 

 2 

 12 

 86 

 – 

 – 

 511 

 (226)

 285 

AkzoNobel Report 2017  |  Financial information

125

 
The income tax recognized in equity in 2017 includes the 
impact of derecognition of certain post-retirement benefits 
related deferred tax assets.

The income recognized in equity in 2016 includes the posi-
tive impact of the re-recognition of certain post-retirement 
benefits related deferred tax assets.

Income tax recognized in equity

In € millions

Currency exchange differences on 
intercompany loans of a permanent 
nature

Cash flow hedges

Share-based compensation

Post-retirements benefits

Total

Current tax

Deferred tax

Total

2016

 (29)

 (14)

 (3)

 151 

 105 

 (1)

 106 

 105 

2017

 (5)

 (4)

 3 

 (99)

 (105)

 – 

 (105)

 (105)

8

Note 8: Earnings per share

Profit for the period

In € millions

Profit before tax from continuing 
operations

Income tax

Profit from continuing operations

Profit for the period attributable to non-
controlling interests

Profit for the period from continu-
ing operations attributable to 
shareholders of the company

Profit for the period from 
discontinued operations

Discontinued operations attributable to 
non-controlling interest

Profit for the period attributable to 
shareholders of the company

2016 *

850 

(234)

616 

(78)

538 

2017

 764 

 (253)

 511 

 (68)

 443 

436 

 393 

(4)

970 

 (4)

832 

*  Represented to present the Specialty Chemicals business as discontinued 

operations.

Weighted average number of shares

Number of shares

Issued common shares at 
January 1

Effect of issued common shares 
during the year

2016

2017

 248,976,428 

 252,176,412 

 1,937,945 

 1,513,199 

Effect of share repurchase program

 – 

 (2,054,481)

Shares for basic earnings per 
share for the year

 250,914,373 

 251,635,130 

Earnings per share 

in €

Continuing operations

Basic

Diluted

Discontinued operations

Basic

Diluted 

Total operations

Basic

Diluted

2016 *

2017

 2.15 

 2.14 

 1.72 

 1.71 

 3.87 

 3.85 

 1.76 

 1.75 

 1.55 

 1.54 

 3.31 

 3.29 

2017

 764 

 80 

 74 

 (207)

 (68)

 643 

Adjusted earnings per share

Profit for the period from continuing operations 

In € millions

Profit before tax from 
continuing operations

Identified items reported in 
operating income

Amortization of intangible assets

Adjusted income tax

Non-controlling interests

Adjusted profit from continuing 
operations attributable to share-
holders of the company

2016 *

 850 

 5 

 76 

 (256)

 (78)

 597 

Adjusted earnings per share (in €)

 2.38 

 2.56 

Effect of dilutive shares

For performance-related shares

 1,054,797 

 1,626,796 

Profit for the period from total operations

For share-matching plan

Shares for diluted earnings 
per share

 16,468 

 12,825 

In € millions

 251,985,638 

 253,274,751 

Profit before tax from total operations

Identified items reported in 
operating income

Amortization of intangible assets

Adjusted income tax

Non-controlling interests

Adjusted profit from total opera-
tions attributable to shareholders 
of the company

2016

 1,448 

 (17)

 124 

 (431)

 (82)

2017

 1,324 

 129 

 120 

 (395)

 (72)

 1,042 

 1,106 

Adjusted earnings per share (in €)

 4.15 

 4.40 

*  Represented to present the Specialty Chemicals business as discontinued 
operations. The earnings per share for total operations are not represented.

126

Financial information  |  AkzoNobel Report 2017

9

Note 9: Intangible assets

Intangible assets

In € millions

Balance at January 1, 2016

Cost of acquisition

Cost of internally developed intangibles

Accumulated amortization/impairment

Carrying value

Movements in 2016

Acquisitions through business combinations

Investments – including internally developed intangibles

Divestments

Amortization 

Impairments

Changes in exchange rates

Total movements

Balance at December 31, 2016

Cost of acquisition

Cost of internally developed intangibles

Accumulated amortization/impairment

Carrying value at December 31, 2016

Movements in 2017

Acquisitions through business combinations

Investments – including internally developed intangibles

Divestments

Amortization 

Classified as held for sale

Changes in exchange rates

Total movements

Balance at December 31, 2017

Cost of acquisition

Cost of internally developed intangibles

Accumulated amortization/impairment 

Carrying value at December 31, 2017

Goodwill

Brands

Customer 
lists

Other intan-
gibles

 1,423 

 2,260 

 1,071 

 – 

 (99)

 1,324 

 – 

 (148)

 2,112 

 223 

 – 

 – 

 – 

 – 

 6 

 229 

 4 

 – 

 – 

 (12)

 (3)

 24 

 13 

 – 

 (650)

 421 

 137 

 – 

 (1)

 (64)

 (37)

 – 

 35 

 1,652 

 2,290 

 1,204 

 – 

 (99)

 1,553 

 (3)

 – 

 – 

 – 

 (517)

 (88)

 (608)

 991 

 – 

 (46)

 945 

 – 

 (165)

 2,125 

 2 

 – 

 – 

 (12)

 – 

 (90)

 (100)

 2,189 

 – 

 (164)

 2,025 

 – 

 (748)

 456 

 89 

 – 

 – 

 (67)

 (141)

 (22)

 (141)

 754 

 – 

 (439)

 315 

 409 

 246 

 (356)

 299 

 24 

 17 

 (5)

 (48)

 (4)

 (4)

 (20)

 399 

 221 

 (341)

 279 

 10 

 22 

 (4)

 (42)

 (129)

 (12)

 (155)

 192 

 160 

 (228)

 124 

Total

 5,163 

 246 

 (1,253)

 4,156 

 388 

 17 

 (6)

 (124)

 (44)

 26 

 257 

 5,545 

 221 

 (1,353)

 4,413 

 98 

 22 

 (4)

 (121)

 (787)

 (212)

 (1,004)

 4,126 

 160 

 (877)

 3,409 

Brands with indefinite useful lives are almost fully related 
to Dulux, which is the major brand, due to its global 
presence, high recognition and strategic nature. Other 
intangibles include licenses, know-how, intellectual prop-
erty rights, emission rights and development cost. Both at 
year-end 2017 and 2016, there were no purchase commit-
ments for individual intangible assets. No intangible assets 
were registered as security for bank loans.

Impairment testing
Goodwill and other intangibles with indefinite useful lives 
are tested for impairment per business unit (one level 
below segment level) in the fourth quarter or whenever an 
impairment trigger exists. The impairment test is in prin-
ciple based on cash flow projections of the five-year plan. 
Elements considered to determine if a different approach 
would be more appropriate are, among others, high 
growth/emerging economies, geo expansion opportuni-
ties, introduction of new product ranges and opportunities 
from market consolidation. In 2017, the above exception 
was applied for Decorative Paints Asia and Decorative 
Paints Latin America, for which the revenue growth and 
EBITDA-margin development projections were extrapolat-
ed beyond the five-year explicit forecast period for another 
five years, applying reduced average growth rates. 

The key assumptions used in the projections are: 
•  Revenue growth: based on actual experience, analysis 

of market growth and the expected market share 
development 

•  EBITDA-margin development: based on actual 

experience and management’s long-term projections 

For all business units, a terminal value was calculated 
based on the long-term inflation expectations of  
1.2 percent. The estimated pre-tax cash flows are 
discounted to their present value using a pre-tax weighted 
average cost of capital. The discount rates are determined 
for each business unit and range from 8.6 percent to 13.3 
percent, with a weighted average of 9.7 percent. 

AkzoNobel Report 2017  |  Financial information

127

Goodwill and other intangibles per segment

Goodwill

Brands with indefinite 
useful lives 

Other intangibles  
with finite useful lives

Total intangibles

In € millions

Decorative Paints

Performance Coatings

Specialty Chemicals *

Total

2016

 40 

 954 

 559 

 1,553 

2017

 40 

 905 

 – 

 945 

2016

 1,928 

 – 

 – 

2017

 1,845 

 – 

 – 

 1,928 

 1,845 

2016

 228 

 372 

 332 

 932 

2017

 194 

 425 

 – 

 619 

2016

 2,196 

 1,326 

 891 

 4,413 

2017

 2,079 

 1,330 

 – 

 3,409 

*  The goodwill and other intangible assets for Specialty Chemicals were classified as held for sale at year-end 2017 and are therefore not included in the goodwill  

and other intangibles at year-end 2017.

Sensitivity tests were performed for growth assumptions 
(a 50 percent reduction of the growth rate), EBITDA-
margin development assumptions (a one percentage point 
decrease) and for the weighted average cost of capital (a 
one percentage point increase). All sensitivity tests indi-
vidually confirm sufficient headroom in all businesses. 

No impairment charges were recognized in relation to the 
annual impairment test, both in 2016 and 2017.

Average revenue growth rates 

In % per year

Decorative Paints

Performance Coatings

2017-2022

4.2%

3.2%

10

Note 10: Property, plant and equipment

Capital expenditures
•  In Decorative Paints, we invested in increased asset 
integrity in both growth and mature markets, while 
continuing to invest in selected growth projects, such 
as the Ashington (UK) state-of-art paint factory, officially 
inaugurated in September 2017, and the Langfang plant 
in China

•  In Performance Coatings, we invested heavily in 

capacity increase in emerging markets, and more 
moderately in mature markets. One example is the 
opening of the Changzhou powder coatings production 
facility in China, aimed at strengthening our leading 
position in North Asia; while continuing to invest in our 
new Powder Coatings site in Thane, India. Additionally, 
several efficiency improvement projects were carried out 
mostly in Europe

•  In Specialty Chemicals, we invested in several asset 
integrity and efficiency improvement projects while 
continuing to invest in growth projects for specific 
segments, such as increasing capacity of Expancel 
production in Sweden and building a world-scale plant 
for monochloroacetic acid (MCA) as part of a joint 
arrangement with Atul in India. In 2017, we completed 
the expansion of our production in Mariager, Denmark, 
which supplies pharmaceutical-grade salt to the 
healthcare industry, increased capacity for sodium 
hydrosulfide (NASH) production in LeMoyne, US, 
initiated production of organic peroxides in Los Reyes, 
Mexico, and completed the plant expansion in Boxing, 
China

Impairments
In 2017, several small impairments and reversal of impair-
ments were recognized, spread over all businesses. The 
impairments recognized in 2016, were mainly related to 
assets of Performance Coatings. 

128

Financial information  |  AkzoNobel Report 2017

Financial lease
The carrying value of the property, plant and equipment 
financed by hire purchase and leasing and not legally 
owned by the company was €33 million (2016: €63 million) 
of which €32 million is related to Buildings and land.

In 2017, we entered into new financial leases of €5 million, 
which were reported in the line Other.

 Property, plant and equipment 

 In € millions 

 Balance at January 1, 2016 

 Cost of acquisition 

 Accumulated depreciation/impairment 

 Carrying value 

 Movements in 2016 

 Acquisitions 

 Divestments  

 Capital expenditures  

 Transfer between categories 

 Depreciation 

 Impairments 

 Other 

 Changes in exchange rates 

 Total movements 

 Balance at December 31, 2016 

 Cost of acquisition 

 Accumulated depreciation/impairment 

 Carrying value at December 31, 2016 

 Movements in 2017 

 Acquisitions 

 Divestments  

 Capital expenditures  

 Transfer between categories 

 Depreciation 

 Impairments, including reversals 

 Classified as held for sale 

 Other 

 Changes in exchange rates 

 Total movements 

 Balance at December 31, 2017 

 Cost of acquisition 

 Accumulated depreciation/impairment 

 Carrying value at December 31, 2017 

 Plant 
equipment 
and 
machinery 

 Buildings 
and land 

 Other 
equipment 

 Construction 
in progress 
and prepay-
ments on 
projects 

 Assets not 
used 

 Total 

 2,403 

 (1,257)

 1,146 

 6,670 

 (4,851)

 1,819 

 6 

 (12)

 31 

 80 

 (74)

 (7)

 – 

 15 

 39 

 2,529 

 (1,344)

 1,185 

 9 

 (11)

 39 

 147 

 (75)

 3 

 (434)

 2 

 (66)

 (386)

 1,488 

 (689)

 799 

 44 

 (3)

 99 

 207 

 (326)

 (6)

 28 

 16 

 59 

 6,987 

 (5,109)

 1,878 

 2 

 (4)

 215 

 446 

 (335)

(1)

 (1,472)

 1 

 (102)

 (1,250)

 1,901 

 (1,273)

 628 

 999 

 (757)

 242 

 – 

 (3)

 36 

 46 

 (81)

 (3)

 – 

 (4)

 (9)

 1,052 

 (819)

 233 

 – 

 (2)

 51 

 76 

 (75)

 2 

 (64)

 1 

 (10)

 (21)

 925 

 (713)

 212 

 863 

 (74)

 789 

 – 

 (1)

 468 

 (333)

 – 

 (3)

 – 

 (32)

 99 

 976 

 (88)

 888 

 – 

 – 

 307 

 (669)

 – 

 (4)

 (295)

 – 

 (36)

 (697)

 193 

 (2)

 191 

 66 

 (59)

 7 

 – 

 – 

 – 

 – 

 (1)

 – 

 – 

 – 

 (1)

 57 

 (51)

 6 

 – 

 (3)

 1 

 – 

 (1)

 – 

 (1)

 – 

 – 

 (4)

 7 

 (5)

 2 

 11,001 

 (6,998)

 4,003 

 50 

 (19)

 634 

 – 

 (482)

 (19)

 28 

 (5)

 187 

 11,601 

 (7,411)

 4,190 

 11 

 (20)

 613 

 – 

 (486)

 – 

 (2,266)

 4 

 (214)

 (2,358)

 4,514 

 (2,682)

 1,832 

AkzoNobel Report 2017  |  Financial information

129

11

Note 11: Investments in associates and  
joint ventures

12

Note 12: Other financial non-current assets

Profit and loss of our share in associates 

Other financial non-current assets

In € millions

2016 *

2017

Loans and receivables

Associates

In € millions

At year-end 2017, the carrying value of investments in 
associates amounted to €118 million (2016: €108 million) 
and in joint ventures amounted to €nil (2016 €53 million). 
The  decrease in joint ventures compared with year-end 
2016 is due to classifying the Specialty Chemicals  
business as held for sale at year-end 2017. In 2017, the 
results from associates amounted to a profit of €17 million 
(2016: €18 million). 

No significant contingent liabilities exist related to  
associates. 

The largest associate of AkzoNobel is Metlac S.p.a..  
None of the associates are considered individually material 
to the group.

Condensed statement of income

Revenue 

Profit before tax

Profit from continuing operations

Other comprehensive income

Total comprehensive income

 110 

 27 

 18 

 – 

 18 

 114 

 24 

 17 

 – 

 17 

*  Represented to present the Specialty Chemicals business as discontinued      

operations.

2016

 135 

 423 

 558 

2017 *

 131 

 1,070 

 1,201 

Other than financial instruments

Total

*  At year-end 2017 an amount of €55 million of Other financial non-current assets is       

classified as held for sale.

The loans and receivables include the subordinated loan 
of €91 million (2016: €90 million) granted to the Pension 
Fund APF in the Netherlands. 

Other than financial instruments include an amount of 
€895 million related to pension plans in an asset position 
(2016: €220 million). For more information on post-retire-
ment benefit provisions, see Note 16.

Balance sheet information of our share in associates and joint ventures

In € millions

Condensed balance sheet 

Non-current assets

Current assets

Total assets

Shareholders’ equity

Non-current liabilities

Current liabilities

Total liabilities and equity

2016

 63 

 84 

 147 

 108 

 3 

 36 

 147 

Associates

2017

 63 

 104 

 167 

 118 

 2 

 47 

 167 

2016

 40 

 33 

 73 

 53 

 2 

 18 

 73 

Joint ventures

2017

 – 

 – 

 – 

 – 

 – 

 – 

 – 

130

Financial information  |  AkzoNobel Report 2017

13

Note 13: Inventories

14

Note 14: Trade and other receivables

Trade and other receivables

2017 *

In € millions

Trade receivables

Prepaid expenses

Tax receivables other than income tax

Receivables from associates and 
joint ventures

FX and commodity contracts

Other receivables

Total

2016 

 2,272 

 55 

 180 

 13 

 29 

 238 

2017 *

 1,700 

 29 

 112 

 – 

 11 

 112 

*  At year-end 2017 an amount of €834 million of Trade and other receivables is 

Utilization

 2,787 

 1,964 

Release of unused amounts

Inventories

In € millions

Raw materials and supplies

Work in progress

Finished products and goods for resale

2016

480 

82 

970 

 331 

 62 

 701 

Total

1,532 

 1,094 

*  At year-end 2017 an amount of €503 million of Inventories is classified as held  

for sale.

Of the total carrying value of inventories at year-end 2017, 
€35 million is measured at net realizable value (2016: 
€54 million). In 2017, €54 million was recognized in the 
statement of income for the write-down of inventories 
(2016: €66 million), while €19 million of write-downs were 
reversed (2016: €17 million) for continuing and discontin-
ued operations. There are no inventories subject to reten-
tion of title clauses.

classified as held for sale.

Trade receivables are presented net of an allowance for 
impairment of €84 million (2016: €107 million). In 2017, 
€45 million of impairment losses were recognized in the 
statement of income (2016: €48 million), of which  
€42 million was related to continuing operations and  
€3 million was related to discontinued operations. An 
amount of €37 million was reversed (2016: €26 million), of 
which €32 million was related to continuing operations and 
€5 million was related to discontinued operations.

In 2016, Other receivables included the current part of 
the escrow account of the Akzo Nobel (CPS) Pensions 
Scheme in the UK amounting to €54 million, which was 
settled in 2017.

Ageing of trade receivables

In € millions

Performing trade receivables

2016

 2,058 

2017

 1,505 

Past due trade receivables and not 
impaired

< 3 months

> 3 months

Impaired trade receivables

Allowance for impairment 

Total trade receivables

 185 

 13 

 123 

 (107)

 140 

 31 

 108 

 (84)

 2,272 

 1,700 

With respect to the trade and other receivables that are 
neither impaired nor past due, there are no indications 
as of reporting date that the debtors will not meet their 
payment obligations.

Allowance for impairment of trade receivables

In € millions

Balance at January 1

Additions charged to income

Classified as held for sale

Currency exchange differences

Balance at December 31

2016

 102 

 48 

 (26)

 (19)

 – 

 2 

 107 

2017

 107 

 45 

 (37)

 (19)

 (6)

 (6)

 84 

The addition to and release of the allowance for impair-
ment have been included in the statement of income 
under Selling expenses for continuing operations and 
under profit for the period from discontinued operations for 
the Specialty Chemicals business.

The maximum exposure to credit risk at the reporting 
date is the carrying value of each class of receivables 
mentioned. We do not hold any collateral for trade  
receivables. We do not have a significant customer 
concentration.

AkzoNobel Report 2017  |  Financial information

131

15

Note 15: Group equity

Composition of share capital at year-end 2016

Non-controlling interests

In €

Priority shares (48 with nominal value 
of €400)

Cumulative preferred shares (200 
million with nominal value of €2)

Common shares (600 million with 
nominal value of €2)

Authorized 
share capital

Subscribed 
share capital

19,200 

19,200 

Group entity

Partner

2016

2017

Equity stake

Equity stake

% in € millions

% in € millions

400,000,000 

 – 

Akzo Nobel Swire Paints (Shanghai) Ltd, 
Shanghai, China

Swire Duro (Holdings) Ltd, China

 30.00 

 181 

 30.00 

 170 

1,200,000,000 

504,352,824 

PT ICI Paints Indonesia, Jakarta, Indonesia

PT DWI Satrya Utama, Indonesia

Akzo Nobel India Limited, Kolkata, India

Privately held, India

Akzo Nobel Paints (Malaysia) Sdn. Bhd., 
Kuala Lumpur, Malaysia 

Privately held, Malaysia

 27.04 

 45.00 

 40.05 

 49 

 31 

 26 

 27.04 

 45.00 

 40.05 

Total

1,600,019,200

504,372,024

Composition of share capital at year-end 2017

In €

Priority shares (48 with nominal value 
of €400)

Cumulative preferred shares (200 
million with nominal value of €2)

Common shares (600 million with 
nominal value of €2)

Authorized 
share capital

Subscribed 
share capital

19,200 

19,200 

400,000,000 

 – 

1,200,000,000 

505,241,170 

Total

1,600,019,200

505,260,370

Outstanding common shares

Number of shares

2016

2017

Outstanding at January 1

248,976,428 

252,176,412 

Issued in connection to perfor-
mance-related shareplan and share-
matching plan

676,073 

405,231 

Stock dividend

Share repurchase

2,523,911 

2,418,168 

 – 

(2,379,226)

Balance at December 31

252,176,412

252,620,585

Weighted average number of shares

Number of shares

Weighted average number of 
shares

2016

2017

250,914,373

251,635,130

For further details on weighted average number of shares, 
refer to Note 8.

132

Financial information  |  AkzoNobel Report 2017

 52 

 28 

 25 

 33 

 17 

 10 

 17 

 13 

 5 

 12 

 11 

 49 

 442 

Akzo Nobel Swire Paints (Guanzhou) Limited, 
Guangzhou, China

Swire Duro (Holdings) Limited, Industrial Devel-
opment Co. Ltd of Guanzhou, China 

 46.00 

 37 

 46.00 

International Paint (Korea) Ltd, Busan, South-
Korea

Akzo Nobel UAE Paints LLC, United Arab 
Emirates

Noroo Holdings, South Korea

 40.00 

 20 

 40.00 

Kanoo Group, United Arab Emirates

 40.00 

 13 

 40.00 

Akzo Nobel Kemipol A.S., Izmir, Turkey

Privately held, Turkey

International Paints Saudi Arabia, Saudi Arabia Yousuf Bin Ahmed Kanoo Co. Ltd, Saudi Arabia

International Paints of Shanghai Co. Ltd, 
Shanghai, China

Huayi Fine Chemical Co. Ltd, China; China 
National Shipbuilding Equipment & Materials 
Corp.

 49.00 

 40.00 

 49.00 

 18 

 15 

 12 

 49.00 

 40.00 

 49.00 

Akzo Nobel Pakistan Limited, Karachi, 
Pakistan

Privately held, Pakistan

 24.19 

 13 

 24.19 

Akzo Nobel Oman SAOC, Muscat, Oman

Omar Zawawi establishment LLC, Oman

 50.00 

Others

Total

 50.00 

 14 

 52 

 481 

Subscribed share capital
For further details on subscribed share capital, refer to 
Note E in the Company financial statements. 

Other components of Shareholders’ equity
Changes in fair value of derivatives comprise the effective 
portion of the cumulative net change in the fair value of 
cash flow hedging instruments related to hedged transac-
tions that have not yet occurred. 

Cumulative translation reserves comprise all foreign 
exchange differences arising from the translation of the 
financial statements of foreign operations, as well as from 
the translation of intercompany loans with a permanent 
nature and liabilities and derivatives that hedge the net 
investments in a foreign subsidiary. 

Equity-settled transactions consist of the performance-
related share plan and share-matching plan, whereby  
shares are granted to the Board of Management, Execu-
tive Committee and other executives. For details of the 
share-based compensation, refer to Note 5. 

Non-controlling interests
None of the non-controlling interests are considered indi-
vidually material to the group.

Dividend
Our dividend policy is to pay a stable to rising dividend. 
We will propose a 2017 final dividend of €1.94 per share, 
which would make a total 2017 dividend of €2.50 (2016: 
€1.65) per share, up 52 percent, excluding the €4.00 
dividend per share paid in December 2017 as advanced 
proceeds related to the separation of the Specialty Chemi-
cals business. There will be a stock dividend option with 
cash dividend as default.

16

Note 16:  Post-retirement benefit provisions

Post-retirement benefit provisions relate to defined benefit 
pension and other post-retirement benefit plans, including 
healthcare or welfare plans. The largest defined benefit 
pension plans are the ICI Pension Fund (ICIPF) and the 
Akzo Nobel (CPS) Pension Scheme (CPS) in the UK which 
together account for 82 percent of defined benefit obliga-
tions (DBO) and 90 percent of plan assets. Both plans are 
part of continuing operations. Other pension plans include 
the largely unfunded plans in Germany and the plans in 
the US, which will be split into continuing and discontin-
ued operations, and certain other smaller plans in the UK, 
included in continuing operations. The benefits of these 
pension plans are based primarily on years of service and 
employees’ compensation. The funding policy for the 
plans is consistent with local requirements in the countries 
of establishment. We also provide certain healthcare and 
life insurance benefits to retired employees, mainly in the 
US, where plans will be split into continuing and discon-
tinued operations, and in the Netherlands, where the plan 
remains in continued operations.

Valuations of the obligations under the plans are carried 
out regularly by independent qualified actuaries. We 
accrue for the expected costs of providing such post-
retirement benefits during the service years of the employ-
ees. Governance of the benefit plans is the responsibility 
of the Executive Committee Pensions. This committee 
provides oversight of the costs and risks of the plans 
including oversight of the impact of the plans on the 
company in terms of cash flow, pension expenses and the 
balance sheet. The committee develops and maintains 
policies on benefit design, funding, asset allocation and 
assumption setting. 

Pension plans
Almost all of the defined benefit plans have been closed 
to new members since the early to mid-2000s, although 
in many plans long-serving employees continue to accrue 
benefits. For plans in the US, benefit accrual is frozen 
and employees participate in defined contribution plans 
for future service. In countries where plans are closed, 
new employees are eligible to join a defined contribution 
arrangement. In countries in high growth markets, pension 

schemes currently are not material. Unless mandated by 
law, it is our policy that any new plans are established as 
defined contribution plans. 

The most significant risks that we run in relation to defined 
benefit plans are that investment returns fall short of 
expectations, low discount rates, that inflation exceeds 
expectations, and that retirees live longer than expected. 
The assets and liabilities of each of the funded plans are 
held outside of the company in a trust or a foundation, 
which is governed by a board of fiduciaries or trustees, 
depending on the legal arrangements in the country 
concerned. The primary objective with regard to the 
investment of pension plan assets is to ensure that each 
individual plan has sufficient funds available to satisfy 
future benefit obligations in accordance with local legal 
and legislative requirements. For this purpose, we work 
closely with plan trustees or fiduciaries to develop invest-
ment strategies. Studies are carried out periodically to 
analyze and understand the trade-off between expected 
investment returns, volatility of outcomes and the impact 
on cash contributions. We aim to strike a cautious balance 
between these factors in order to agree affordable contri-
bution schedules with plan fiduciaries. 

Plan assets principally consist of insurance (annnuity) 
policies, long-term interest-earning investments and 
(investment funds with holdings primarily in) quoted equity 
securities. Our largest plans use derivatives (such as index 
futures, currency forward contracts and swaps) to reduce 
volatility of underlying variables, for efficient portfolio 
management and to improve the liability matching char-
acteristics of the assets. Limits have been set on the use 
of derivatives which are periodically subject to review for 
compliance with the pension fund’s investment strategy. 

In line with our proactive pension risk management 
strategy, we seek to reduce risk in our pension plans over 
time. We continue to evaluate different potential de-risking 
strategies and opportunities on an ongoing basis.  
Some future de-risking transactions may have both cash 
flow and balance sheet impacts which may be substantial, 
as have some of the de-risking actions already taken.  

AkzoNobel Report 2017  |  Financial information

133

The cost of fully removing risk would exceed estimated 
funding deficits. 

Reconciliation balance sheet

In € millions

Balance at the beginning of the period

 (16,960)

 16,080 

 (880)

 (16,935)

 15,671 

 (1,264)

2016

DBO

Plan  
assets

Total

DBO

Plan  
assets

2017

Total

Between 2014 and 2017, ICIPF and a smaller UK plan, 
the ICI Specialty Chemicals Pension Fund (ISCPF), have 
invested in annuity buy-in contracts that aim to hedge all 
key risks related to their pensioner populations. CPS has 
an insurance contract to hedge longevity risk in respect 
of a portion of its pensioners. In 2017, the Trustee of the 
ICIPF entered into three more annuity buy-in agreements 
with Scottish Widows Limited. Together they cover, in 
aggregate, £0.4 billion (€0.5 billion) of pensioner liabilities 
(local plan value). The buy-ins involved the purchase of 
bulk annuity policies under which the insurers will pay to 
ICIPF amounts equivalent to the benefits payable to a 
subset of current pensioners. The pension liabilities remain 
with ICIPF and the matching annuity policies are held 
within ICIPF. The accounting impact of the transaction is 
a lower valuation of the plan assets giving a reduction in 
Other comprehensive income of £67 million (€77 million). 
By purchasing bulk annuities, the ICIPF and ISCPF Trust-
ees have both taken significant steps in actively de-risking 
liabilities and reducing the risk that AkzoNobel will be 
required to contribute additional cash in the future. 

Of the costs recognized in the statement of income €38 
million concerned continuing operations (2016: €67 million 
credit) and €22 million related to discontinued operations 
(2016: €22 million)

Remeasurement effects recognized in Other comprehen-
sive income for continuing operations amounted to a €462 
million gain (2016: €683 million loss) and for discontinued 
operations to a €24 million gain (2016: €56 million loss). Of 
the net cash flow €340 million was for continuing opera-
tions (2016: €369 million) and €47 million for discontinued 
operations (2016: €52 million).

The held for sale balance reflects a DBO of €883 million, 
plan assets of €278 million and an asset restriction amount 
of €1 million.

134

Financial information  |  AkzoNobel Report 2017

Statement of income

Current service cost

Past service cost

Settlements

Net interest (charge)/income on net defined benefit (liability)/asset

Cost recognized in statement of income

Remeasurements

Actuarial gain/(loss) due to liability experience

Actuarial gain/(loss) due to liability financial assumption changes

Actuarial gain/(loss) due to liability demographic assumption changes

Actuarial loss due to buy-in

Return on plan assets greater/(less) than discount rate

 (55)

 109 

 10 

 (523)

 (459)

 122 

 (2,624)

 6 

 – 

 – 

Remeasurement effects recognized in Other comprehensive income

 (2,496)

Cash flow

Employer contributions

Employee contributions

Benefits and administration costs paid from plan assets

Net cash flow

Other

Acquisitions/divestments/transfers

Changes in exchange rates

Total other

Balance at the end of the period

Asset restriction

Net balance sheet provision

In the balance sheet under

Other financial non-current assets

Post-retirement benefit provisions

Current portion of provisions

Held for sale

Net balance sheet provision

 – 

 – 

 (9)

 513 

 504 

 – 

 – 

 – 

 (637)

 2,394 

 1,757 

 421 

 2 

 (946)

 (523)

 (55)

 109 

 1 

 (10)

 45 

 122 

 (2,624)

 6 

 (637)

 2,394 

 (739)

 421 

 – 

 – 

 421 

 (5)

 (106)

 (111)

 (53)

 12 

 – 

 (394)

 (435)

213

33

223

 – 

 – 

 469 

 – 

 (2)

 982 

 980 

 (5)

 599 

 594 

 – 

 – 

 – 

 375 

 375 

 – 

 – 

 – 

(77)

94

 17 

 387 

 2 

 (982)

 (593)

 7 

 (556)

 (549)

 (53)

 12 

 – 

 (19)

 (60)

 213 

 33 

 223 

 (77)

 94 

 486 

 387 

 – 

 – 

 387 

 2 

 43 

 45 

 – 

 (2)

 946 

 944 

 (3)

 (2)

 2,039 

 (2,145)

 2,036 

 (2,147)

 (16,935)

 15,671 

 (1,264)

 (15,327)

 14,921 

 (406)

 (4)

 (1,268)

 220 

 (1,380)

 (108)

 – 

 (1,268)

 (4)

 (410)

 895 

 (643)

 (56)

 (606)

 (410)

The remaining pension plans primarily represent defined 
contribution plans. This includes, among others, the 
Pension Fund APF in the Netherlands and the 401k Plan 
in the US. The ITP2 plan in Sweden is financed through 
insurance with the Alecta insurance company and is 
classified as a multi-employer defined benefit plan. As 
AkzoNobel does not have access to sufficient information 
from Alecta to enable a defined benefit accounting treat-
ment, it is accounted for as a defined contribution plan. 
Contributions in 2017 were €8 million (2016: €7 million). 
Alecta’s target funding ratio in 2017 was 140 percent. The 
most recently quoted ratio at December 2017 stood at 
154 percent. There is also a small number of multi-employ-
er plans in Germany in which AkzoNobel participates with 
annual contributions totaling €1 million. These are also 
accounted for as defined contribution plans. The expenses 
of all plans accounted for as defined contribution plans 
in AkzoNobel totaled €156 million (€88 million continuing 
operations, €68 million discontinued operations) in 2017 
(2016: €152 million; €81 million continuing operations,  
€71 million discontinued operations). 

Reconciliation balance sheet
The adjacent table details the annual movements for the 
total post-retirement benefit provisions. The closing net 
balance sheet provision comprises: Pension plans  
€163 million (2016: €990 million) and Other post-retire-
ment benefit plans €247 million (2016: €278 million).

DBO at funded and unfunded pension plans

In € millions

2016

2017

Wholly or partly funded plans

 16,311 

 14,784 

Unfunded plans

Total

 346 

 296 

 16,657 

 15,080 

Other post-retirement benefit plans
AkzoNobel provides certain healthcare and life insurance 
benefits to retired employees, mainly in the US and the 
Netherlands. The risks to which the US healthcare plans 
expose AkzoNobel include the risk of future increases in 
the cost of healthcare which would increase the cost of 
maintaining the plans. The benefit payments to retirees 
under the Dutch plan are frozen. Both plans expose 
AkzoNobel to the risk of a further decline in discount rates, 
which increases the plan obligations, and longevity risk as 
the plans generally pay lifetime benefits. 

Administrative expenses
In addition to the expenses borne by the funds them-
selves, some expenses are borne directly by AkzoNobel. 
Administrative expenses are incurred, especially for the UK 
pension funds, of €12 million (2016: €15 million), which are 
included in Operating income, all concerning continuing 
operations. In addition, we directly incurred asset manage-
ment expenses of €6 million (2016: €9 million), which have 
been included in Other comprehensive income. 

Plan assets

In € millions

Equities

Debt - fixed interest government bonds

Debt - index-linked government bonds

Debt - corporate and other bonds

UK buy-in annuity policies

Cash and cash equivalents

Other

Total

2016

Percentage  
of total

 7 

 5 

 11 

 6 

 53 

 4 

 14 

Total

 1,091 

 768 

 1,782 

 915 

 8,357 

 593 

 2,165 

2017

Percentage  
of total

 6 

 7 

 15 

 7 

 54 

 1 

 10 

Total

 964 

 1,022 

 2,183 

 1,016 

 8,030 

 170 

 1,536 

 15,671 

 100 

 14,921 

 100 

Interest costs
Interest costs on DBO for both pensions and other post-
retirement benefits together with the interest income on 
plan assets comprise the net financing expenses related to 
post-retirement benefits of €19 million (€7 million continu-
ing operations, €12 million discontinued operations) (2016: 
€10 million; €6 million credit continuing operations, €16 
million charge discontinued operations), see Note 6.

Plan assets
The equities and government bond debt assets in the 
table below have quoted prices in active markets, although 
most are held through funds comprised of such instru-
ments which are not actively traded themselves. The UK 
buy-in annuity policies are unquoted plan assets. The 
other categories of plan assets include certain assets 
that are not quoted in active markets. Such unquoted 
securities totaled €1,045 million (2016: €971 million) and 
include investments in real estate, totaling €340 million 
(2016: €322 million) and other investments in infrastruc-
ture, catastrophe bonds, insurance policies and high-yield 
credit strategies. Plan assets did not directly include any 
of AkzoNobel’s own transferable financial instruments, nor 
any property occupied by or assets used by the company. 

Pension plans in asset position
Pension balances recorded under Other financial non-
current assets totaled €895 million (2016: €220 million) 
and fully concern continuing operations. The increase in 
2017 was primarily due to €259 million of top-up pension 
contributions and €417 million of  net actuarial gains in the 
relevant plans. These assets could be recognized under 
IFRIC 14 because economic benefits are available in the 
form of future refunds from the plan or reductions in future 
contributions to the plan, either during the life of the plan 
or on the (final) settlement of the plan liabilities. 

AkzoNobel Report 2017  |  Financial information

135

Key figures and assumptions by plan

In € millions or %

Percentage of total DBO

Defined Benefit Obligation 

Fair value of plan assets 

Plan funded status

Restriction on asset recognition

Amounts recognized on the balance sheet

Percentage of total current service cost

Current service cost

Employer contributions

Discount rate

Rate of compensation increase

Inflation

Pension increases

Healthcare cost trend rate for next year

Rate to which cost trend rate is assumed to decline

Year that rate reaches the ultimate trend

Life expectancy (in years)

Currently aged 60

 Males

 Females

Currently aged 45, from age 60

 Males

 Females

 ICIPF  
UK 

61%

 CPS  
UK 

 Other pension 
plans 

 Other post-
retirement 
benefits 

21%

16%

2%

 (10,317)

 10,317 

 (3,623)

 3,818 

 – 

 – 

 – 

16%

9 

217 

2.5%

1.4%

3.3%

3.0%

27.1

29.6

28.4

31.1

 195 

 – 

 195 

18%

10 

73 

2.5%

1.4%

3.3%

2.3%

27.0

29.5

28.4

31.0

 (2,717)

 1,536 

 (1,181)

 (4)

 (1,185)

62%

34 

109 

2.3%

1.8%

2.0%

2.0%

25.6

28.6

27.2

30.2

 (278)

 – 

 (278)

 – 

 (278)

4%

2 

22 

3.4%

 – 

 – 

 – 

5.1%

4.0%

2024

26.2

28.3

27.4

29.5

2016

 Total 

 (16,935)

 15,671 

 (1,264)

 (4)

 (1,268)

55 

421 

2.5%

1.6%

3.1%

2.7%

5.1%

4.0%

2024

26.8

29.4

28.2

30.9

 ICIPF  
UK 

61%

 (9,298)

 9,609 

 311 

 – 

 311 

14%

7 

184 

2.4%

1.4%

3.2%

3.0%

26.8

28.3

28.0

29.5

 CPS  
UK 

 Other pension 
plans 

 Other post-
retirement 
benefits 

21%

16%

2%

 (3,283)

 3,810 

 527 

 – 

 527 

20%

10 

91 

2.5%

1.4%

3.2%

2.2%

26.4

28.7

27.6

29.9

 (2,499)

 1,502 

 (997)

 (4)

 (1,001)

62%

34 

92 

2.4%

2.2%

1.9%

1.9%

25.6

28.6

27.2

30.1

 (247)

 – 

 (247)

 – 

 (247)

4%

2 

20 

3.4%

 – 

 – 

 – 

5.0%

4.0%

2024

26.1

28.2

27.3

29.4

2017

 Total 

 (15,327)

 14,921 

 (406)

 (4)

 (410)

 53 

 387 

2.5%

1.8%

3.0%

2.6%

5.0%

4.0%

2024

26.5

28.4

27.8

29.7

136

Financial information  |  AkzoNobel Report 2017

Cash flows
In 2018, we expect to contribute €269 million (2017: €367 
million) to our defined benefit pension plans. We expect 
to pay a further €19 million (2017: €20 million) for other 
post-retirement benefit plans. No allowance is made for 
any special one-off contributions that may arise in relation 
to new de-risking opportunities. 

The figures in the table below are the estimated future 
benefit payments to be paid from the plans to beneficiaries 
over the next ten years. 

Cash flows

In € millions

Regular contributions

Top-ups

Total

 Continuing 
operations 

 56 

 270 

 326 

2017

 Dis - 
continued 
operations 

 36 

 5 

 41 

 Continuing 
operations 

 54 

 178 

 232 

Pensions

2018

 Dis- 
continued 
operations 

 35 

 2 

 37 

 Continuing 
operations 

 14 

 – 

 14 

Other post-retirement benefits 

2017

 Dis- 
continued 
operations 

 6 

 – 

 6 

 Continuing 
operations 

 14 

 – 

 14 

2018

 Dis- 
continued 
operations 

 5 

 – 

 5 

Future benefit payments

In € millions

Pensions

2018

2019

2020

2021

2022

2023-2027

970 

964 

972 

978 

986 

5,058 

Other post 
retirement 
benefits

19 

19 

18 

18 

17 

77 

The sensitivity effect on DBO shown allows for an alterna-
tive value for each assumption while the other actuarial 
assumptions remain unchanged. While this table illustrates 
the overall impact on DBO of the changes shown, the 
significance of the impact and the range of reasonably 
possible alternative assumptions may differ between the 
different plans that comprise the total DBO. In particular, 
the plans differ in benefit design, currency and average 
term, meaning that different assumptions have differ-
ent levels of significance for each plan. The sensitivity 
analysis is intended to illustrate the inherent uncertainty 
in the valuation of the DBO under market conditions at 
the measurement date. Its results cannot be extrapolated 
due to non-linear effects that changes in the key actuarial 
assumptions may have on the total DBO. Furthermore, the 
analysis does not indicate a probability of such changes 

occurring and it does not necessarily represent our view 
of expected future changes in DBO. Any management 
actions that may be taken to mitigate the inherent risks in 
the post-retirement defined benefit plans are not reflected 
in this analysis, as they would normally be reflected in plan 
asset changes rather than DBO changes. 

The sensitivities in the table only apply to the DBO and 
not to the net amounts recognized in the balance sheet. 
Movements in the fair value of plan assets (which include 
the de-risking instruments) would, to a significant extent, 
be expected to offset movements in the DBO resulting 
from changes in the given assumptions. The annuity buy-in 
contracts cover 99 percent of pensioner liabilities (2016: 
96 percent) and 82 percent of total liabilities at ICIPF 
(2016: 76 percent). The longevity hedge contract covers 
58 percent of pensioner liabilities (2016: 66 percent) and 
36 percent of total liabilities at CPS (2016: 38 percent).

Sensitivity of DBO to change in assumptions 2017

In € millions

Discount rate: 0.5% decrease

Price inflation: 0.5% increase * 

Life expectancy: one year increase from age 60

Healthcare cost trend rate: 0.5% increase

Maturity information

ICIPF 
UK

606

313

645

 – 

CPS 
UK

276

148

107

 – 

Other 
pension plans

Other post-
retirement 
benefits

185

104

103

 – 

13

 - 

10

 4 

Total

 1,080 

 565 

 865 

 4 

Weighted average duration of DBO (years)

12.9

16.4

14.5

10.2

13.8

*  The sensitivity to price inflation assumption includes corresponding changes to all inflation-related compensation  

increases, pensions in payment and pensions in deferment.

AkzoNobel Report 2017  |  Financial information

137

Key plan details for the two largest pension plans 1

Type of plan

Benefits

Pension increases (main benefit 
section)

Plan structure

Governance

Regulatory framework

Funding basis

ICI Pension Fund, UK

Akzo Nobel (CPS) Pension Scheme, UK

Defined benefit, based upon years of service and final 
salary

Defined benefit, based upon years of service and final 
salary

Retirement pension for employee Dependents’ 
pensions on death of employee/pensioner
Options for ill health early retirement 

Retirement pension for employee Dependents’ 
pensions on death of employee/pensioner
Options for ill health early retirement

Annually linked to UK RPI with a maximum of 5 percent Annually linked to UK CPI with a maximum of 5 percent

Plans are set up under a trust and are tax approved

Plans are set up under a trust and are tax approved

Trustee directors:
Five member-nominated trustees
Five appointed with the agreement of Law Debenture
One independent (Law Debenture)

Trustee directors:
Four member-nominated trustees
Four company-nominated trustees
One independent (Law Debenture)

The plans are tax approved and assets are held in trust for the benefit of participants. The trustees have a legal 
duty to manage the trust in the best interests of participants. Investment strategy is controlled by the trustees in 
consultation with the company

A plan specific basis must be agreed with each trustee board in accordance with UK regulations. The basis is not 
the same as the IFRS calculation as it uses more prudent assumptions about life expectancy and the discount 
rates reflect prudent estimates of the expected return on assets actually held, thus the trustees’ investment strate-
gies will impact the discounted value of liabilities

Frequency of funding reviews

Normally every three years

Latest completed valuation

March 31, 2014

Normally every three years

March 31, 2015

Funding deficit 2 at latest completed 
valuation

Recovery plan

£850 million (€959 million)

£84 million (€95 million) including the escrow account

£125 million (€141 million) per annum in 2018 to 2021, 
paid in January each year

£21 million (€24 million) per annum in 2018 and 2019, 
with £13 million (€15 million) in 2020, paid in March 
each year

Next funding review

March 31, 2017

March 31, 2017 

Asset allocation at March 31, 2017
Matching: 
Return seeking: 

93%
7%
Buy-in annuity contracts cover 99% of pensioner liabili-
ties and 79% of total liabilities

61%
39%
The longevity hedge contract covers 58% of pensioner 
liabilities and 36% of total liabilities

Membership at March 31, 2017
Active
Deferred
Pensioner
Total

267
8,129
42,933
51,329

467
7,986
18,712
27,165

1 Amounts in euro are a convenience translation using the December 31, 2017, exchange rate.
2 Based on local valuation regulations.

138

Financial information  |  AkzoNobel Report 2017

17

Note 17: Other provisions and contingent liabilities

Provisions for restructuring of activities
Provisions for restructuring of activities comprise of  
accruals for certain employee benefits and for costs which 
are directly associated with plans to exit or cease specific 
activities and closing down of facilities. For all restructuring 
provisions a detailed formal plan exists and the imple-
mentation of the plan has started or the plan has been 
announced before the balance sheet date. Most restruc-
turing plans are expected to be completed within one year 
from the balance sheet date.

Environmental liabilities
We are confronted with substantial costs arising out 
of environmental laws and regulations, which include 
obligations to eliminate or limit the effects on the 
environment of the disposal or release of certain wastes 
or substances at various sites. Proceedings involving 
environmental matters, such as the alleged discharge of 
chemicals or waste materials into the air, water, or soil, are 
pending against us in various countries. In some cases, 
this concerns sites divested in prior years or derelict sites 
belonging to companies acquired in the past.

Environmental liabilities can change substantially due to 
the emergence of additional information on the nature or 
extent of the contamination, the geological circumstances, 
the necessity of employing particular methods of remedia-
tion, actions by governmental agencies or private parties, 
or other factors.

The provisions for environmental costs amounted to  
€103 million at year-end 2017 (2016: €252 million). The 
provision has been discounted using an average pre-tax 
discount rate of 1.8 percent (2016: 2.0 percent). While  
it is not feasible to predict the outcome of all pending envi-
ronmental exposures, it is reasonably possible that there 
will be a need for future provisions for environmental costs 
which, in management’s opinion, based on information 
currently available, would not have a material effect  
on the company’s financial position but could be material  
to the company’s results of operations in any one  
accounting period.

Discount rates
The discount rates used in calculating the provisions 
recognized at December 31, 2017 are mentioned in the 
paragraphs on environmental and sundry provisions. 
Changes in the discount rate will affect our consolidated 
financial position. A sensitivity test showed that a one 
percentage point increase or decrease of discount rates 
will have an impact down or up, respectively of €13 million 
on the provisions recognized at December 31, 2017.

Movements in other provisions

In € millions

Balance at January 1, 2017

Additions made during the year

Utilization

Amounts reversed during the year

Unwind of discount

Acquisitions/divestments

Classified as held for sale

Changes in exchange rates

Balance at December 31, 2017

Non-current portion of provisions

Current portion of provisions 

Balance at December 31, 2017

Restructuring 

of activities Environmental costs

Sundry

 133 

 48 

 (52)

 (18)

 1 

 – 

 (19)

 (2)

 91 

 11 

 80 

 91 

 252 

 18 

 (39)

 (15)

 6 

 – 

 (105)

 (14)

 103 

 81 

 22 

 103 

 487 

 63 

 (127)

 (45)

 12 

 2 

 (61)

 (19)

 312 

 229 

 83 

 312 

Total

 872 

 129 

 (218)

 (78)

 19 

 2 

 (185)

 (35)

 506 

 321 

 185 

 506 

Sundry provisions and other contingent liabilities
Sundry provisions relate to a variety of provisions,  
including provisions for claims, antitrust cases and other 
long-term employee benefits, such as long-service leave 
and jubilee payments. The majority of the cash outflows 
related to sundry provisions are expected to be within 
one to five years.  In calculating the sundry provisions, a 
pre-tax discount rate of on average 1.2 percent (2016:  
2.1 percent) has been used.

A number of claims against AkzoNobel are pending, all of 
which are contested. We are also involved in legal disputes 
and disputes with tax authorities in several jurisdic-
tions. AkzoNobel has provided various indemnities and 
guarantees in respect of past divestments to the relevant 
purchasers and their permitted assigns (if applicable), 
which in general are capped in time and/or amount (in 
proportion to the value received). The provided guarantees 
and indemnities have varying maturity periods. AkzoNo-
bel has received various claims under such indemnities 
and guarantees. In some instances, AkzoNobel has been 
named as a direct defendant despite the divestments.

Provisions are recognized when an outflow of economic 
benefits for settlement is probable and the amount can 
be reliably estimated. It should be understood that, in light 
of possible future developments, such as: (a) potential 
additional lawsuits; (b) possible future settlements; and (c) 
rulings or judgments in pending lawsuits, certain cases 
may result in additional liabilities and related costs. 
At this point in time, we cannot estimate any additional 
amount of loss or range of loss in excess of the recorded 
amounts with sufficient certainty to allow such amount or 
range of amounts to be meaningful. While the outcome 
of said cases, claims and disputes cannot be predicted 
with certainty, we believe, based upon legal advice and 
information received, that the final outcome will not materi-
ally affect our consolidated financial position but could be 
material to our results of operations or cash flows in any 
one accounting period.

Current portion of provisions
Current portion of post-retirement benefit provisions  
(€56 million) and other provisions (€185 million) adds up 
to €241 million (2016: €422 million), as reflected in the 
balance sheet.

AkzoNobel Report 2017  |  Financial information

139

18

Note 18: Net debt

Analysis of net debt by category

In € millions

Bonds issued

Other borrowings

Long-term borrowings

Current portion of  
long-term borrowings

Debt to credit institutions

Other

Short-term borrowings

Total borrowings

Cash and cash equivalents

Net debt

2016

 2,531 

 113 

 2,644 

 45 

 38 

 4 

 87 

 2,731 

 (1,479)

 1,252 

2017

 2,237 

 63 

 2,300 

 805 

 156 

 12 

 973 

 3,273 

 (1,322)

 1,951 

Long-term borrowings
We have a €1.8 billion multi-currency revolving credit facil-
ity, which was extended in 2017 by one additional year to 
2022. This facility does not contain financial covenants or 
acceleration provisions that are based on adverse changes 
in ratings or material adverse change. At year-end 2017 
and 2016, this facility has not been drawn. 

At year-end 2017 and 2016, none of the borrowings was 
secured by collateral. 

In November 2017, a floating rate note was issued with 
a nominal value of €500 million maturing in 2019 at a 

coupon of 3-months EURIBOR plus 0.20 percent mark-
up, floored at zero percent.

Financial lease liabilities are included in Other borrowings 
and aggregated €40 million (2016: €70 million). An amount 
of 5 million (2016: €9 million) will mature within one year, 
€18 million will mature in the period 2019 through 2022 
and €17 million after 2022. 

AkzoNobel’s net debt is mainly denominated in euro. 

The part of long-term borrowings that is due within one 
year is presented under short-term borrowings. For details 
on the exposure to interest rate and foreign currency risk, 
see Note 24.

Bonds issued

In € millions

4% 2011/18 (€800 million)

2 5/8% 2012/22 (€750 million)

1 3/4% 2014/24 (€500 million)

1 1/8% 2016/26 (€500 million)

3mE + 2/10% 2017/19 (€500 million) *

2016

 797 

 743 

 497 

 494 

 – 

2017

 – 

 745 

 497 

 494 

 501 

Total

 2,531 

 2,237 

*3-months Euribor plus 2/10% floored at zero percent.

The average effective interest rate of the bonds outstand-
ing at year-end 2017 was 2.1 percent (year-end 2016: 2.6 
percent).

Aggregated maturities of long-term borrowings

In € millions

Bonds issued

Other borrowings

Total

2019 – 2022

After 2022

 1,246 

 22 

 1,268 

 991 

 41 

 1,032 

Net debt

in € millions

Net debt equivalents at January 1, 2016

Net cash from operating activities

Net cash from investing activities

Proceeds from borrowings

Borrowings repaid

Transfers from long-term to short-term

Dividends

Buy-out of non-controlling interests

New financial leases

Changes in exchange rates

Other changes

Net debt at year-end 2016

Net cash from operating activities

Net cash from investing activities

Proceeds from borrowings

Borrowings repaid

Transfers from long-term to short-term

Dividends

Movements bankoverdrafts and short term bank loans

Buyback of shares

Held for sale

Changes in exchange rates

Other changes

Net debt at year-end 2017

140

Financial information  |  AkzoNobel Report 2017

Long-term

Short-term

 2,161 

 – 

 – 

 498 

 – 

 (46)

 – 

 (7)

 24 

 6 

 8 

 2,644 

 – 

 – 

 501 

 – 

 (812)

 – 

 – 

 – 

 (45)

 (5)

 17 

 2,300 

 430 

 – 

 – 

 418 

 (776)

 46 

 – 

 – 

 4 

 (27)

 (8)

 87 

 – 

 – 

 755 

 (345)

 812 

 – 

 11 

 – 

 (341)

 (6)

 – 

 973 

Cash

 (1,365)

 (1,297)

 979 

 (916)

 776 

 – 

 336 

 7 

 – 

 (14)

 15 

 (1,479)

 (969)

 638 

 (1,256)

 345 

 – 

 1,187 

 (11)

 160 

 – 

 62 

 1 

Net debt

 1,226 

 (1,297)

 979 

 – 

 – 

 – 

 336 

 – 

 28 

 (35)

 15 

 1,252 

 (969)

 638 

 – 

 – 

 – 

 1,187 

 – 

 160 

 (386)

 51 

 18 

 (1,322)

 1,951 

Short-term borrowings
In December 2018, a bond of €800 million will mature. 
This bond is classified as a short-term borrowing.

We have US dollar and euro commercial paper programs 
in place, which can be used to the extent that the equiva-
lent portion of the €1.8 billion multi-currency revolving 
credit facility is not used. We had €112 million commercial 
paper outstanding at year-end 2017 (2016: €nil).

Cash and cash equivalents

In € millions

Cash on hand and in banks

Short-term investments

Included under cash and cash 
equivalents in the balance sheet

Debt to credit institutions *

Total per cash flow statement

2016

 925 

 554 

2017

 815 

 507 

 1,479 

 1,322 

 (38)

 1,441 

 (44)

 1,278 

*  The debt to credit institutions does not include the €112 million commercial paper 

outstanding at year-end 2017.

Cash and cash equivalents
Short-term investments almost entirely consist of cash 
loans, time deposits, marketable private borrowings  
and marketable securities immediately convertible into 
cash. For more information on credit risk management, 
see Note 24. 

At December 31, 2017, an amount of €11 million in  
cash and cash equivalents was restricted (2016:  
€30 million). Restricted cash is defined as cash that  
cannot be accessed centrally due to regulatory or  
contractual restrictions.

Held for sale
Net debt classified as held for sale amounts to €386 
million and relates to items that have been specifically 
designated as held for sale, e.g. specific local financ-
ing and debt related to finance leases held in relation to 
the Specialty Chemicals assets. For more information on 
discontinued operations and held for sale, see Note 2.

19

Note 19: Trade and other payables

20

Note 20: Cash flow

Trade and other payables

In € millions

Suppliers

Amounts payable to employees

FX and commodity contracts

Taxes and social security contributions

Customer-related payables

Dividends

Payable to associates and joint 
ventures

Other liabilities

Total

2016

 2,137 

 418 

 10 

 243 

 272 

 30 

 2 

 363 

 3,475 

2017 *

 1,624 

 269 

 8 

 181 

 252 

 201 

 – 

 259 

 2,794 

*  At year-end 2017 an amount of €951 million of Trade and other payables is 

classified as held for sale.

Operating activities in 2017 resulted in cash inflows of 
€969 million (2016: €1,291 million). 

Changes in working capital per cash flow statement

In € millions

Trade and other receivables

Inventories

Trade and other payables

Total

2016

(11)

16 

 (4)

1 

Changes in provisions per cash flow statement

In € millions

Post-retirement provisions

Restructuring provisions

Environmental and sundry provisions

Total

2016

(442)

(13)

 (52)

(507)

2017

(225)

(166)

 281 

 (110)

2017

(293)

(21)

 (163)

 (477)

The above amounts cannot be reconciled directly to the 
respective balance sheet positions as they reflect changes 
in balance sheet positions only to the extent they have a 
cash flow impact, such as utilization, or they reverse the 
non-cash impact as included in Profit for the period. These 
amounts exclude non-cash movements such as unwind 
of discount, movements through Other comprehensive 
income, acquisitions and divestments, and changes in 
exchange rates.

AkzoNobel Report 2017  |  Financial information

141

21

Note 21: Commitments

22

Note 22: Related party transactions

23

Note 23: Remuneration of the Supervisory Board  
and the Board of Management

Purchase commitments for property, plant and equipment 
amount to €21 million (2016: €22 million) of which  
€14 million is related to the Specialty Chemicals business 
(discontinued operations).

Lease payments during 2017 amounted to €211 million 
(2016: €223 million). Our operational lease portfolio mainly 
consists of leases related to land and property, employee 
cars and certain specific assets in Specialty Chemicals.

Maturity operational lease contracts

In € millions

Payments due within one year 

Payments between one and five years

Payments due after more than five years

Total

2016

 172 

 338 

 212 

 722 

2017

166

306

210

682 

An amount of €307 million of the total commitment for 
operational lease contracts is related to the Specialty 
Chemicals business (discontinued operations).

Guarantees related to associates and joint ventures at year-
end 2017 totaled €5 million (2016: €5 million). All of these 
guarantees are related to the Specialty Chemicals business.

We purchased and sold goods and services to various 
related parties in which we hold a 50 percent or less equity 
interest (associates and joint ventures). Such transactions 
were conducted at arm’s length with terms comparable 
with transactions with third parties.

During 2017, we considered the members of the Execu-
tive Committee and the Supervisory Board to be the key 
management personnel as defined in IAS 24 “Related 
parties”. For details on their remuneration, as well as on 
shares held by members of the Supervisory Board or 
Board of Management, refer to Note 23. In the ordinary 
course of business, we also have transactions with various 
organizations with which certain members of the Super-
visory Board or Executive Committee are associated. All 
related party transactions were conducted at arm’s length. 
No loans, advance payments or guarantees have been 
extended to members of the Supervisory Board or Execu-
tive Committee, or any family member of such persons. 
For related party transactions with pension funds, refer to 
Note 12, 14 and 16. For receivables from and payables to 
related parties, refer to Note 14 and 19.

Total compensation to key management personnel 
amounted to €21.1 million (2016: €14.5 million). An 
amount of €10.1 million relates to short-term employee 
benefits (2016: €8.6 million); €1.2 million to post-contract 
benefits and other post-contract compensation (2016 
€1.1 million); €7.9 million to share-based compensation 
(2016: €4.8 million); and €1.9 million related to payments 
upon termination of employment  (2016 €nil million). The 
members of the Executive Committee that are not a 
member of the Board of Management are included in key 
management personnel. 

Supervisory Board

Members of the Supervisory Board receive a fixed remu-
neration: €130,000 for the Chairman, €78,000 for the 
Deputy Chairman and €65,000 for the other members. 
Members of committees receive an extra compensa-
tion. Members living outside the Netherlands receive an 
attendance fee dependent on the country of residence. 
Members who are resident in the Netherlands do not 
receive an attendance fee except for meetings held 
outside of the Netherlands.

Shares held by the members of the Supervisory 
Board

Number of shares at year-end

Antony Burgmans

Peggy Bruzelius

Sue Clark

Byron E. Grote * 

Louis Hughes

Michiel Jaski

Pamela Kirby

Dick Sluimers 

Patrick Thomas

Ben Verwaayen

* In the form of ADRs.

2016

 551 

 500 

 – 

 2,008 

 548 

 – 

 – 

 – 

 – 

 – 

2017

 551 

 500 

 – 

 2,000 

 548 

 – 

 – 

 – 

 – 

 – 

In accordance with the Articles of Association and good 
corporate governance practice, the remuneration of 

142

Financial information  |  AkzoNobel Report 2017

Payout as percentage 
of target

127%

127%

111%

0%

Payout as percentage 
of target

121%

110%

77%

121%

Supervisory Board members is not dependent on the 
results of the company. 

2016 performance on STI metrics

We do not grant share-based compensation to our 
Supervisory Board members. Travel expenses and facilities 
for members of the Supervisory Board are borne by the 
company and reviewed by the Audit Committee. 

Metric

ROI

OPI

OCF

Revenue

Board of Management

2017 performance on STI metrics

The individual contracts of the members of the Board of 
Management are determined by the Supervisory Board 
within the framework of the remuneration policy adopted 
by the Annual General Meeting of shareholders. For more 
detailed information on the decisions of the Supervisory 
Board with respect to the individual contracts of the 
members of the Board of Management, see the Remu-
neration report. The service agreement with Mr. Büchner 
was terminated by mutual consent, while observing the 
contractual notice period of six months. Given the circum-

Metric

ROI

EBIT

OCF

Revenue growth

stances, the Supervisory Board found it appropriate and 
reasonable to provide a termination benefit in accordance 
with the remuneration policy and the Code, and to treat 

Supervisory Board

In € 

Antony Burgmans, Chairman 

Sari Baldauf 1

Peggy Bruzelius 

Byron E. Grote, Deputy  
Chairman 2

Louis Hughes  

Pamela Kirby 3

Dick Sluimers

Ben Verwaayen

Sue Clark 4

Patrick Thomas 4

Michiel Jaski 4

Total

Total 
remuneration

Remuneration Attendance fee

Committee 
allowance fees

Employer’s 
charges

Total 
remuneration

2016

 165,000 

 107,500 

 113,800 

 105,800 

 116,200 

 57,050 

 87,500 

 91,200 

 – 

 – 

 – 

 130,000 

 65,000 

 65,000 

 78,000 

 65,000 

 65,000 

 65,000 

 65,000 

 5,400 

 5,400 

 5,400 

 20,000 

 15,000 

 15,000 

 17,500 

 35,000 

 20,000 

 – 

 15,000 

 2,500 

 5,000 

 – 

 19,400 

 20,000 

 20,000 

 38,800 

 20,000 

 15,000 

 30,000 

 15,000 

 – 

 – 

 – 

 – 

 – 

 16,200 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

2017

 169,400 

 100,000 

 116,200 

 134,300 

 120,000 

 100,000 

 95,000 

 95,000 

 7,900 

 10,400 

 5,400 

 844,050 

 614,200 

 145,000 

 178,200 

 16,200 

 953,600 

1  Until December 1, 2017. 
2 Deputy Chairman as of October 18, 2016.

3 As of May 1, 2016.
4 As of November 30, 2017.

the unvested performance shares in line with our standard 
approach, which implies that the unvested shares granted 
during his active service will be retained, and the shares 
granted in the year of termination will be reduced time pro-
rated. Mrs. Castella stepped down as CFO and went on 
leave of absence for health reasons. As such, no leaving 
arrangement is in place.

Short-term incentive
The short-term incentives for 2017 are linked to ROI  
(20 percent), EBIT (20 percent), OCF (20 percent), 
Revenue growth (10 percent) and the individual and quali-
tative targets of the members of the Board of Management  
(30 percent). 

On the qualitative targets, the CEO performed  
above target.

Other short-term benefits
Other short-term benefits include employer’s charges 
(social contributions) and other compensations, such as 
representation allowances, insurances, car arrangements, 
housing and educational expenses. 

Post-contract compensation
This refers to compensation intended for building up 
retirement benefits instead of pension contributions. The 
compensation is based on age and is calculated over the 
2017 remuneration. These contributions are paid on base 
salary only. For Mr. Büchner, the contributions are paid 
over the base salary in the current year and the short-term 
incentive related to that year.

Termination benefits
Termination benefits include costs that have been incurred 
in 2017 relating to leaving arrangements.

Share-based compensation
The costs for share-based compensation are non-cash 
and relate to the performance-related share plan and the 
share-matching plan following IFRS 2. Further details on 
the fair value of the performance-related share plan and 
the share-matching plan are provided in Note 5.

AkzoNobel Report 2017  |  Financial information

143

Board remuneration 2016

In €

Ton Büchner

Maëlys Castella 

Total

Salary

 913,300 

 610,000 

 966,900 

 431,700 

 1,523,300 

 1,398,600 

Short-term 
incentives *

Other short-term 
benefits

Post-contract 
compensation

Share-based 
compensation

Total 
remuneration

 44,100 

 83,000 

 127,100 

 416,900 

 91,500 

 508,400 

 1,177,700 

 370,200 

 1,547,900 

 3,518,900 

 1,586,400 

 5,105,300 

* This concerns the short-term incentive amounts over 2016 to be paid in 2017.

Board remuneration 2017

In €

Thierry Vanlancker 1

Ton Büchner 2,5,6

Maëlys Castella 3

Salary

 429,300 

 950,500 

 440,900 

Short-term 
incentives 4

Other short-
term benefits

Post-contract 
compensation

Share-based 
compensation

Termination 
and other 
benefits

Total 
remuneration

 471,300 

 986,500 

 282,200 

 13,700 

 39,400 

 78,600 

 71,700 

 282,600 

 – 

 1,268,600 

 435,800 

 2,148,900 

 925,000 

 5,486,100 

 66,100 

 626,600 

 – 

 1,494,400 

Total

 1,820,700 

 1,740,000 

 131,700 

 573,600 

 3,058,100 

 925,000 

 8,249,100 

1 As of July 19, 2017.
2 Stepped down from Board of Management on July 19, 2017.
3  Until September 8, 2017. Compensation as Executive Committee member is reflected in Note 23.
4 This concerns the short-term incentive amounts over 2017, be paid in 2018.
5 The €925,000 relates to severance payment, salary for first two months of 2018, allowances for advice and relocation.
6  Additional charges of €1,120,000 are accrued which relate to taxation on excessive pay (‘Belastingheffing excessieve beloningsbestanddelen’).

Number of performance-related shares

Balance at  
January 1, 
2017

Series

Granted  
in 2017

Vested 
 in 2017

Forfeited 
 in 2017

Dividend 
in 2017

Balance at  
December 
31, 2017

Vested on  
January 1, 
2018

Thierry Vanlancker

2017 – 2019

 – 

 27,300 

 – 

 – 

 2,189 

 29,489 

Ton Büchner

Maëlys Castella

2014 – 2016

2015 – 2017

2016 – 2018

2017 – 2019

2015 – 2017

2016 – 2018

2017 – 2019

 15,958 

 23,594 

 24,008 

 16,044 

 15,638 

 – 

 – 

 – 

 33,900 

 – 

 – 

 – 

 23,100 

 (15,958)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 (4,095)

 – 

 (20,717)

 (2,785)

 – 

 – 

 – 

 1,348 

 1,925 

 1,057 

 917 

 1,254 

 1,853 

 – 

 20,847 

 25,933 

 14,240 

 14,176 

 16,892 

 24,953 

 – 

 – 

 20,847 

 – 

 – 

 14,176 

 – 

 – 

Thierry 
Vanlancker

Ton 
Büchner

Maëlys 
Castella

144

Financial information  |  AkzoNobel Report 2017

Performance-related shares 
With regard to the performance-related shares granted to 
the members of the Board of Management in 2015, the 
final vesting percentage of the series 2015-2017 equaled 
81.8 percent (series 2014-2016: 66.49 percent), including 
dividend shares 92.65 percent (series 2014- 2016: 71.56 
percent). The members of the Board of Management will 
retain the shares for a minimum period of two years after 
vesting or (if shorter) for the duration of their tenure as 
member of the Board of Management. 

Share-matching plan
For Mr. Büchner, the shares purchased in 2014 under 
the applicable share matching plan were matched by 
the company following the Supervisory Board’s decision 
recognizing consistent and sustainable performance.

Shares held by the Board of Management

Number of shares at year-end

Thierry Vanlancker *

2016

 – 

2017

 460 

* As of September 8, 2017 member of the Board of Management.

Number of potential matching shares

Year of 
share 
invest-
ment

Potential 
match

Matched  
in 2017

Forfeited 
 in 2017

Balance 
at year-
end 2017

2017

 230 

–

–

 230 

2014

 2,450 

 (2,450)

2015

2016

2017

 2,252 

 1,529 

 2,601 

2015

 305 

2016

2017

 1,354 

 1,161 

–

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 (1,529)

 (2,601)

 – 

 – 

 – 

 – 

 2,252 

 – 

 – 

 305 

 1,354 

 1,161 

24

Note 24: Financial risk management

Financial risk management 
framework 
Our activities expose us to a variety of financial risks: 
market risk (including currency risk, fair value interest rate 
risk and price risk), credit risk and liquidity risk. These risks 
are inherent to the way we operate as a multinational with 
a large number of locally operating subsidiaries. Our overall 
risk management program seeks to identify, assess, and 
– if necessary – mitigate these financial risks in order to 
minimize potential adverse effects on our financial perfor-
mance. Our risk mitigating activities include the use of 
derivative financial instruments to hedge certain risk expo-
sures. The Board of Management is ultimately responsible 
for risk management. We centrally identify, evaluate and 
hedge financial risks, and monitor compliance with the 
corporate policies approved by the Board of Management, 
except for commodity risks, which are subject to identifica-
tion, evaluation, hedging and monitoring in the businesses. 
We have treasury hubs located in Brazil, China, Singapore 
and the US that are primarily responsible for regional cash 
management and short-term financing. We do not allow 
for extensive treasury operations at subsidiary level directly 
with external parties. 

Liquidity risk management

The primary objective of liquidity management is to provide 
for sufficient cash and cash equivalents at all times and 
any place in the world to enable us to meet our payment 
obligations. We aim for a well-spread maturity schedule of 
our long-term borrowings and a strong liquidity position. 
At year-end 2017, we had €1.3 billion available as cash 
and cash equivalents (2016: €1.5 billion), see Note 18. In 
addition, we have a €1.8 billion multi-currency revolving 
credit facility, which was extended in 2017 with one addi-
tional year to 2022. This facility does not contain financial 
covenants or acceleration provisions that are based on 
adverse changes in ratings or on material adverse change. 
At year-end 2017 and 2016, this facility had not been 
drawn. We have US dollar and euro commercial paper 
programs in place, which can be used to the extent that 

Maturity of liabilities and cash outflows

Credit risk management 

Less than 
1 year

Between 
1 and 5 years

Over 5 
years

Trade and other payables

 3,465 

In € millions

At December 31, 2016

Borrowings 

Interest on borrowings

Finance lease liabilities

Fx contracts (hedges)

Outflow

Inflow

Other derivatives

Outflow

Inflow

Total

Fx contracts (hedges)

Outflow

Inflow

Other derivatives

Outflow

Inflow

Total

 78 

 75 

 9 

 1,949 

 (1,955)

 – 

 4 

 1,996 

 (1,996)

 – 

 – 

 816 

 191 

 30 

 – 

 – 

 (3)

 – 

 2 

 1,767 

 65 

 31 

 – 

 – 

 – 

 – 

 – 

 1,250 

 1,015 

 147 

 18 

 – 

 – 

 – 

 – 

 – 

 38 

 17 

 – 

 – 

 – 

 – 

 – 

 3,625 

 1,036 

 1,863 

At December 31, 2017

Borrowings 

Interest on borrowings

Finance lease liabilities

 968 

 70 

 5 

Trade and other payables

 2,786 

 3,829 

 1,415 

 1,070 

the equivalent portion of the €1.8 billion multi-currency 
revolving credit facility is not used. We had €112 million 
commercial paper outstanding at year-end 2017, at year-
end 2016 we had no commercial paper outstanding. The 
table above shows our cash outflows per maturity group. 
The amounts disclosed in the table are the contractual 
undiscounted cash flows.

Credit risk arises from financial assets such as cash and 
cash equivalents, derivative financial instruments with a 
positive fair value, deposits with financial institutions, and 
trade receivables. We have a credit risk management 
policy in place to limit credit losses due to non-perfor-
mance of financial counterparties and customers. We 
monitor our exposure to credit risk on an ongoing basis at 
various levels. We only deal with financial counterparties 
that have a sufficiently high credit rating. 

Generally, we do not require collateral in respect of 
financial assets. Investments in cash and cash equivalents 
and transactions involving derivative financial instruments 
are entered into with counterparties that have sound 
credit ratings and good reputation. Derivative transactions 
are concluded mostly with parties with whom we have 
contractual netting agreements and ISDA agreements in 
place. We set limits per counterparty for the different types 
of financial instruments we use. We closely monitor the 
acceptable financial counterparty credit ratings and credit 
limits and revise where required in line with the market 
circumstances. We do not expect non-performance by 
the counterparties for these financial instruments. Due to 
our geographical spread and the diversity of our custom-
ers, we were not subject to any significant concentration 
of credit risks at balance sheet date. The credit risk from 
trade receivables is measured and analyzed at a local 
operating entity level, mainly by means of ageing analysis, 
see Note 14. Generally, the maximum exposure to credit 
risk is represented by the carrying value of financial assets 
in the balance sheet. 

At year-end 2017, the credit risk on consolidated level was 
€3.4 billion (2016: €4.4 billion) for cash, loans, trade and 
other receivables. Our credit risk is well spread among 
both global and local counterparties. Our largest coun-
terparty risk amounted to €366 million at year-end 2017 
(2016: €289 million).

AkzoNobel Report 2017  |  Financial information

145

Foreign exchange risk  
management

Trade and financing transactions
We operate in a large number of countries, where we have 
clients and suppliers, many of whom are outside of the 
local functional currency environment. This creates curren-
cy exposure which is partly netted out on group level. 

The purpose of our foreign currency hedging activities is 
to protect us from the risk that the functional currency net 
cash flows resulting from trade or financing transactions 
are adversely affected by changes in exchange rates.  
Our policy is to hedge our transactional foreign exchange 
rate exposures above predefined thresholds from recog-
nized assets and liabilities. Cash flow hedge accounting 
on forecasted transactions is applied on a limited scale. 
Derivative transactions with external parties are bound by 
limits per currency. 

In general, our forward exchange contracts have a maturity 
of less than one year. When necessary, forward exchange 
contracts are rolled over at maturity. Currency derivatives 
are not used for speculative purposes.

Hedged notional amounts at year-end

In € millions

US dollar 

Pound sterling 

Swedish krona 

Chinese yuan

Other 

Total

Buy

2016

112 

281 

490 

12 

284 

1,179 

 Sell

2016

473 

48 

22 

62 

331 

936 

Buy

2017

 94 

 186 

 420 

 6 

 286 

 992 

Sell

2017

 455 

 48 

 27 

 163 

 471 

 1,164 

Investments in foreign subsidiaries, associates  
and joint ventures 
During 2017, net investment hedge accounting was 
applied on hedges of certain net investments in foreign 
operations which were hedged with forward exchange 
contracts. During 2017, these hedges were fully effective. 

At year-end 2017, no hedges of net investments in foreign 
operations were outstanding. 

Interest rate risk management 

We are partly financed with debt in order to obtain more 
efficient leverage. Fixed rate debt results in fair value inter-
est rate risk. Floating rate debt results in cash flow interest 
rate risk. We treat fixed rate debt maturing within one year 
as floating rate debt for debt portfolio purposes. At the end 
of 2017, the fixed/floating rate of our outstanding bonds 
shifted from 100 percent fixed at year-end 2016 to 55% 
percent fixed at year-end 2017. During 2017, we have not 
used any interest rate derivatives. 

Capital risk management

Our objectives when managing capital are to safeguard 
our ability to satisfy our capital providers and to maintain 
a capital structure that optimizes our cost of capital. For 
this we maintain a conservative financial strategy, with the 
objective to remain a strong investment grade company 
as rated by the rating agencies Moody’s and Standard & 
Poor’s. The capital structure can be altered, among others, 
by adjusting the amount of dividends paid to sharehol
ders, return capital to capital providers, or issue new debt 
or shares. 

In November 2017, a floating rate note was issued with 
a nominal value of €500 million maturing in 2019 at a 
coupon of 3-months EURIBOR plus 0.20 percent mark-
up, floored at zero percent.

Consistent with other companies in the industry, we 
monitor capital headroom on the basis of funds from 
operations in relation to our net borrowings level (FFO/
NB-ratio). The FFO/ NB-ratio at year-end 2017 amounted 
to 0.40 (2016: 0.55) based on AkzoNobel total operations 
figures. Funds from operations are based on net cash from 
operating activities after tax, which is adjusted, among 
others, for the elimination of changes in working capital, 

additional payments for pensions and for the effects of the 
underfunding of post-retirement benefit obligations. Net 
borrowings are calculated as the total of long and short-
term borrowings less cash and cash equivalents, adding 
an after-tax amount for the underfunding of post-retire-
ment benefit obligations and lease commitments.

Fair value of financial instruments 
and IAS 39 categories
In the table “Fair value per financial instrument category” 
insight is provided in the recognition of the respective 
financial instruments per IAS 39 category. The total carry-
ing value is based on the accounting principles as outlined 
in Note 1. The loans, receivables and other liabilities are 
recognized at amortized cost, using the effective inter-
est method. The only financial instruments accounted for 
at fair value through profit or loss are derivative financial 
instruments, securities in Other financial non-current 
assets and the short-term investments included in 
cash. The fair value of foreign currency contracts, swap 
contracts, oil contracts and gas and electricity futures 
was determined by valuation techniques using market 
observable input (such as foreign currency interest rates 
based on Reuters) and by obtaining quotes from dealers 
and brokers. 

The following valuation methods for financial instruments 
carried at fair value through profit or loss are distinguished: 
•   Level 1: quoted prices (unadjusted) in active markets for 

identical assets or liabilities 

•   Level 2: inputs other than quoted prices included within 
level 1 that are observable for the asset or liability, either 
directly (i.e. as prices) or indirectly (i.e. derived from 
prices) 

•   Level 3: inputs for the asset or liability that are not based 

on observable market data (unobservable) 

For the purpose of determining the fair value per financial 
instrument category, shown in the column “fair value” 
we estimated the fair value of the bonds issued included 
in our long-term and short-term borrowings based on 

146

Financial information  |  AkzoNobel Report 2017

 
the quoted market prices (level 1) for the same or similar 
issues or on the current rates offered to us for debt with 
similar maturities. The carrying amounts of cash and cash 
equivalents, trade receivables less allowance for impair-
ment, short-term borrowings and other current liabilities 
approximate fair value due to the short maturity period of 
those instruments and were determined using level 2 fair 
value methods. For €110 million of Other financial non-
current assets a level 3 fair valuation method (discounted 
cash flow) was used resulting in a deviation between the 
fair value and the carrying value.

Master netting agreements

We enter into derivative transactions under International 
Swaps and Derivatives Association (ISDA) master netting 
agreements. In general, under such agreements the 
amounts owed by each counterparty on a single day in 
respect of transactions outstanding in the same currency 
may be aggregated into a single net amount that is 
payable by one party to the other. In certain circumstances 
– e.g. when a credit event such as a default occurs – all 
outstanding transactions under the agreement may be 
terminated, the termination value is assessed and a net 
amount is payable in settlement of the transactions. 

We have evaluated the potential effect of netting  
agreements including the potential effect of rights of 
set-off. We did not offset any amounts regarding  
derivative transactions.

Fair value per financial instrument category

In € millions

2016 year-end

Other financial non-current assets

Trade and other receivables

Cash and cash equivalents

Total financial assets

Long-term borrowings

Short-term borrowings

Trade and other payables

Total financial liabilities

2017 year-end

Other financial non-current assets

Trade and other receivables

Cash and cash equivalents

Total financial assets

Long-term borrowings

Short-term borrowings

Trade and other payables

Total financial liabilities

Carrying 
amount

Out of scope 
 of IFRS 7

Carrying value per IAS 39 category

Loans and  
receivables/financial 
liabilities measured at 
amortized cost

At fair value 
 through profit 
or loss 

Total  
carrying value

Fair value

 558 

 2,787 

 1,479 

 4,824 

 2,644 

 87 

 3,475 

 6,206 

 1,201 

 1,965 

 1,322 

 4,488 

 2,300 

 973 

 2,794 

 6,067 

 363 

 235 

 – 

 598 

 61 

 9 

 963 

 1,033 

 991 

 141 

 – 

 1,132 

 35 

 5 

 599 

 639 

 195 

 2,469 

 – 

 2,664 

 2,583 

 78 

 2,502 

 5,163 

 190 

 1,813 

 – 

 2,003 

 2,265 

 968 

 2,187 

 5,420 

 – 

 83 

 1,479 

 1,562 

 – 

 – 

 10 

 10 

 20 

 11 

 1,322 

 1,353 

 – 

 – 

 8 

 8 

 195 

 2,552 

 1,479 

 4,226 

 2,583 

 78 

 2,512 

 5,173 

 210 

 1,824 

 1,322 

 3,356 

 2,265 

 968 

 2,195 

 5,428 

 216 

 2,552 

 1,479 

 4,247 

 2,801 

 78 

 2,512 

 5,391 

 228 

 1,824 

 1,322 

 3,374 

 2,387 

 1,001 

 2,195 

 5,583 

AkzoNobel Report 2017  |  Financial information

147

Sensitivities on financial instruments at year-end 2017

Sensitivity object

 Sensitivity

Hypothetical impact

Foreign currencies:
We perform foreign currency sensitivity analysis 
by applying an adjustment to the spot rates 
prevailing at year-end. This adjustment is based 
on observed changes in the exchange rate in the 
past and management expectation for possible 
future movements. We then apply the expected 
possible volatility to revalue all monetary assets 
and liabilities (including derivative financial instru-
ments) in a currency other than the functional 
currency of the subsidiary in its balance sheet at 
year-end. 

Interest rate: 
We perform interest rate sensitivity analysis 
by applying an adjustment to the interest rate 
curve prevailing at year-end. This adjustment is 
based on observed changes in the interest rate 
in the past and management expectation for 
possible future movements. We then apply the 
expected possible volatility to revalue all interest 
bearing assets and liabilities. 

A 15 percent (2016: 10 percent) strengthening 
of the euro versus US dollar 

A 10 percent (2016: 20 percent) strengthening 
of the euro versus the pound sterling 

Profit: €15 million (2016: profit €11 million), Other 
comprehensive income profit €4 million (2016: profit 
€2 million) 
Profit: €1 million (2016: profit €3 million) 

A 5 percent (2016: 10 percent) strengthening 
of the euro versus Swedish krona 

Profit: €nil (2016: profit €1 million) 

A 10 percent (2016: 5 percent) strengthening 
of the euro versus Chinese yuan 

Loss: €4 million (2016: €nil) 

A 100 basis points increase of EURIBOR 
interest rates

Loss: €13 million (2016: €nil)

A 100 basis points increase of US LIBOR 
interest rates

Profit: €1 million (2016: €nil)

A 100 basis points increase of GBP LIBOR 
interest rates

Profit: €nil million (2016: €nil)

25

Note 25: Subsequent events

On January 1, 2018, AkzoNobel internally separated the 
Specialty Chemicals business through an organizational 
split of operations and functions and by the legal transfer 
of all assets, liabilities and employees (including contracts) 
allocated to the Specialty Chemicals business, apart from 
some delayed transfers, to a standalone group of compa-
nies under Akzo Nobel Chemicals Holding B.V., a wholly 
owned subsidiary of Akzo Nobel N.V.. Effective as of 
January 1, 2018, Akzo Nobel N.V. and Akzo Nobel Chemi-
cals Holding B.V. entered into a Master Separation Agree-
ment and a set of ancillary and service level agreements, 
together effectuating the internal separation and providing 
a framework for the relationship between AkzoNobel and 
the Specialty Chemicals group going forward.

148

Financial information  |  AkzoNobel Report 2017

Company financial statements

Statement of income

In € millions

Other income

Gross profit

General and administrative expenses

 Note 

Operating income

Financing income and expenses

B

Net income from subsidiaries, associates 
and joint ventures

 58 

 (43)

 (33)

 988 

Profit before tax

Income tax 

Net income

2016

 58 

 (43)

 15 

 970 

 – 

 970 

Balance sheet as of December 31, before allocation of profit

2017

In € millions

Note

2016

2017

 109 

 (91)

 (32)

 839 

 109 

 (91)

 18 

 825 

 7 

 832 

Assets

Non-current assets

Financial non-current assets

Total non-current assets

Current assets

Short-term receivables

Cash and cash equivalents

Total current assets

Total assets

Equity and liabilities

Equity

Subscribed share capital

Additional paid-in capital

Cash flow hedge reserve

Other legal reserves

Cumulative translation reserves

Actuarial gains and losses

Other reserves

Undistributed results

Shareholders’ equity

Non-current liabilities

Long-term borrowings

Total non-current liabilities

Current liabilities

Short-term borrowings

Other current liabilities

Total current liabilities

Total equity and liabilities

C

D

F

E

F

F

G

 11,366 

 11,496 

 11,366 

 11,496 

 229 

 641 

 80 

 111 

 870 

 12,236 

 191 

 11,687 

 504 

 746 

 3 

 272 

 (47)

 (2,840)

 7,032 

 883 

 505 

 769 

 15 

 232 

 (549)

 (2,460)

 6,655 

 698 

 6,553 

 5,865 

 5,431 

 4,389 

 5,431 

 4,389 

 36 

 216 

 929 

 504 

 252 

 12,236 

 1,433 

 11,687 

AkzoNobel Report 2017  |  Financial information

149

Movements in shareholders' equity

In € millions

Subscribed  
share capital

Additional 
paid-in capital

Cash flow 
 hedge reserve

Other  
legal reserves

Cumulative trans-
lation reserves

Actuarial  
gains & losses

Other reserves

Undistributed 
results

Shareholders'  
equity

Legal reserves

 (2,243)

 6,387 

 892 

Balance at January 1, 2016

 498 

 598 

Changes in exchange rates in respect of 
subsidiaries, associates and joint ventures

Changes in fair value of derivatives

Post-retirement benefits

Net income

Comprehensive income

Dividend 

Equity-settled transactions

Issue of common shares

Acquisitions and divestments

Addition to other reserves

 – 

 – 

 – 

 – 

 – 

 5 

 – 

 1 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 149 

 – 

 (1)

 – 

 – 

Balance at December 31, 2016

 504 

 746 

Changes in exchange rates in respect of 
subsidiaries, associates and joint ventures

Changes in fair value of derivatives

Post-retirement benefits

Net income

Comprehensive income

Dividend 

Equity-settled transactions

Issue of common shares

Share repurchase

Acquisitions and divestments

Addition to other reserves

 – 

 – 

 – 

 – 

 – 

 4 

 – 

 2 

 (5)

 – 

 – 

Balance at December 31, 2017

 505 

 – 

 – 

 – 

 – 

 – 

 180 

 – 

 (2)

 (155)

 – 

 – 

 769 

 (42)

 – 

 45 

 – 

 – 

 45 

 – 

 – 

 – 

 – 

 – 

 3 

 – 

 12 

 – 

 – 

 12 

 – 

 – 

 – 

 – 

 – 

 – 

 15 

 313 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 (41)

 272 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 (40)

 232 

150

Financial information  |  AkzoNobel Report 2017

 81 

 (128)

 – 

 – 

 – 

 (128)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 (597)

 – 

 (597)

 – 

 – 

 – 

 – 

 – 

 (47)

 (2,840)

 (502)

 – 

 – 

 – 

 (502)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 380 

 – 

 380 

 – 

 – 

 – 

 – 

 – 

 – 

 (549)

 (2,460)

 – 

 – 

 – 

 – 

 – 

 (393)

 20 

 – 

 (2)

 1,020 

 7,032 

 – 

 – 

 – 

 – 

 – 

 (1,011)

 37 

 – 

 – 

 – 

 597 

 6,655 

 – 

 – 

 – 

 970 

 970 

 – 

 – 

 – 

 – 

 (979)

 883 

 – 

 – 

 – 

 832 

 832 

 (460)

 – 

 – 

 – 

 – 

 (557)

 698 

 6,484 

 (128)

 45 

 (597)

 970 

 290 

 (239)

 20 

 – 

 (2)

 – 

 6,553 

 (502)

 12 

 380 

 832 

 722 

 (1,287)

 37 

 – 

 (160)

 – 

 – 

 5,865 

A

Note A: General information

C

Note C: Financial non-current assets

The financial statements of Akzo Nobel N.V. have been 
prepared using the option of Article 362 of Book 2 of the 
Dutch Civil Code, meaning that the accounting principles 
used are the same as for the Consolidated financial state-
ments. Foreign currency amounts have been translated, 
assets and liabilities have been valued, and net income 
has been determined in accordance with the principles of 
valuation and determination of income presented in Note 1 
of the Consolidated financial statements. For the Company 
financial statements, Other income mainly concerns inter-
company royalty income. Subsidiaries of  
Akzo Nobel N.V. are accounted for using the equity 
method, based on the pronouncements of the Dutch 
Accounting Standards Board.

The remuneration paragraph is included in Note 23 of the 
Consolidated financial statements.

B

Note B: Financing income and expenses

Financing income and expenses

In € millions

Financing income

Financing expenses

Other items

Total

2016

 27 

 (58)

 (2)

 (33)

2017

 21 

 (53)

 – 

 (32)

Movements in financial non-current assets

In € millions

Balance at January 1, 2016

Acquisitions/capital contributions

Divestments/capital repayments

Net income from subsidiaries

Post-retirement benefits

Equity-settled transactions

Loans granted

Repayment of loans

Changes in exchange rates

Dividends received

Other changes 

Balance at December 31, 2016

Acquisitions/capital contributions

Divestments/capital repayments

Net income from subsidiaries

Post-retirement benefits

Equity-settled transactions

Loans granted

Repayment of loans

Changes in exchange rates

Dividends received

Other changes 

Subsidiaries

Share in capital

 8,379 

 37 

 – 

 988 

 (595)

 15 

 – 

 – 

 (125)

 (448)

 26 

 8,277 

 1,555 

 – 

 839 

 379 

 29 

 – 

 – 

 (510)

 (399)

(1)

Loans *

 2,834 

 – 

 – 

 – 

 – 

 – 

 571 

 (487)

 76 

 – 

 – 

 2,994 

 – 

 – 

 – 

 – 

 – 

 611 

 (2,361)

 (16)

 – 

 – 

Other financial 
non-current 
assets

 97 

 – 

 (2)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 95 

 5 

 (2)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 1 

Total

 11,310 

 37 

 (2)

 988 

 (595)

 15 

 571 

 (487)

 (49)

 (448)

 26 

 11,366 

 1,560 

 (2)

 839 

 379 

 29 

 611 

 (2,361)

 (526)

 (399)

 – 

Balance at December 31, 2017

 10,169 

 1,228 

 99 

 11,496 

* Loans to these companies have no fixed repayment schedule.

For Other financial non-current assets a level 3 fair valua-
tion method (discounted cash flow) was used to determine 
the fair value resulting in a deviation between the fair value 
and the carrying value of €18 million and in a fair value 
balance for other financial non-current assets of  
€117 million. For information on valuation methods, see 
Note 24 of the Consolidated financial statements.

AkzoNobel Report 2017  |  Financial information

151

D

Note D: Short-term receivables

Short-term receivables

In € millions

Receivables from subsidiaries

FX contracts

Other receivables

Total

2016

 189 

 22 

 18 

 229 

2017

 50 

 11 

 19 

 80 

E

Note E: Shareholders’ equity

Subscribed share capital
The holders of common shares are entitled to receive 
dividends as declared from time to time and are entitled 
to one vote per share at the Annual General Meeting of 
shareholders. The holders of the priority shares are entitled 
to a dividend of 6 percent per share or the statutory 
interest in the Netherlands, whichever is lower, plus any 
accrued and unpaid dividends. They are entitled to 200 
votes per share (in accordance with the 200 times higher 
nominal value per share) at the Annual General Meeting 
of shareholders. In addition, the holders of priority shares 
have the right to draw up binding lists of nominees for 
appoint ment to the Supervisory Board and the Board of 
Management; amendments to the Articles of Association 
are subject to the approval of the Meeting of Holders of 
Priority Shares.

Priority shares may only be transferred to a transferee 
designated by a Meeting of Holders of Priority Shares 
and against payment of the par value of the shares, plus 
interest at the rate of 6 percent per annum or the statu-
tory interest in the Netherlands, whichever is lower, for 
the period between the beginning of the year and the 
date of transfer. There are no restrictions on voting rights 
of holders of common or priority shares. The Articles of 
Association set out procedures for exercising voting rights. 
The Annual General Meeting of shareholders has in 2017 
resolved to authorize the Board of Management for a 
period of 18 months (i) to issue shares (or grant rights to 

shares) in the capital of the company up to a maximum  
of 10 percent, which in case of mergers or acquisitions 
can be increased by up to a maximum of 10 percent,  
of the total number of shares outstanding (and to restrict 
or exclude the pre-emptive rights to those shares) and (ii) 
to acquire shares in the capital of the company, provided 
that the shares that will at any time be held will not  
exceed 10 percent of the issued share capital. The issue 
or repurchase of shares requires the approval of the 
Supervisory Board.

We held no common shares at year-end 2017 or 2016. 

Of the Shareholders’ equity of €5.9 billion, an amount of 
€5.1 billion (2016: €5.8 billion) was unrestricted and  
available for distribution – subject to the relevant provisions 
of our Articles of Association and Dutch law. The cash  
flow hedge reserve is individually considered to be 
restricted if they lead to an increase of Shareholders’ 
equity at year-end.

Statutory reserves have been recognized following Article 
373 paragraph 4 of Book 2 of the Dutch Civil Code. At 
the Annual General Meeting of shareholders of April 26, 
2001, an amendment to the Articles of Association was 
approved whereby the par value of the priority shares was 
decreased to €400 and of the common shares and the 
cumulative preferred shares to €2. As the revised nominal 
values are lower than the original par values, in accor-

dance with Article 67a of Book 2 of the Dutch Civil Code, 
we recognize a statutory reserve of €61 million for this 
reduction in subscribed share capital. Statutory reserves 
also include €24 million for capitalized development costs, 
as well as the reserves relating to earnings retained by 
subsidiaries, associates and joint ventures after 1983, 
to the extent that there are limitations for AkzoNobel to 
arrange profit distributions.

Dividend
With due observance of Dutch law and the Articles of 
Association, it is proposed that net income of €200 million 
is carried to the other reserves. Furthermore, with due 
observance of article 43, paragraph 7, it is proposed that 
dividend on priority shares of €1,152 and on common 
shares of €632 million (to be increased by dividend on 
shares issued in 2018 before the ex-dividend date) will be 
distributed. Following the acceptance of this proposal, the 
holders of common shares will receive a dividend of €2.50 
per share (up 52 percent), of which €0.56 was paid earlier 
as an interim dividend. The final dividend of €1.94 per 
share (which under the conditions to be published  
by the company and at the shareholders’ election will be 
paid either in cash or in stock) will be made available from 
May 25, 2018. 

F

Note F: Net debt

Unrestricted reserves at year-end

In € millions

Shareholders’ equity at year-end

Subscribed share capital

Subsidiaries’ restrictions to transfer 
funds

Statutory reserve due to capital 
reduction

Reserve for development costs

Cash flow hedge reserve

Unrestricted reserves 

2016

6,553 

(504)

(188)

(61)

(23)

(3)

2017

 5,865 

(505)

(147)

(61)

(24)

(15)

5,774 

5,113 

Long-term-borrowings
For the fair value of the bonds issued, refer to Note 24 of 
the Consolidated financial statements.

We estimated the fair value of the bonds issued based on 
the quoted market prices (level 1) for the same or similar 
issues or on the current rates offered to us for debt with 
similar maturities. The fair value of the bonds included in 
long-term and short-term borrowings was €2.366 million. 
For information on valuation methods, see Note 24 of the 
Consolidated financial statements.

152

Financial information  |  AkzoNobel Report 2017

We have a €1.8 billion multi-currency revolving credit facil-
ity, which was extended in 2017 by one additional year to 
2022. This facility does not contain financial covenants or 
acceleration provisions that are based on adverse changes 
in ratings or material adverse change. At year-end 2017 
and 2016, this facility has not been drawn. 

At year-end 2017 and 2016, none of the borrowings was 
secured by collateral. 

Short-term borrowings
In December 2018, a bond of €800 million will mature. 
This bond is classified as a short-term borrowing. 

Analysis of net debt by category

We have US dollar and euro commercial paper programs 
in place, which can be used to the extent that the equiva-
lent portion of the €1.8 billion multi-currency revolving 
credit facility is not used. 

We had €112 million commercial paper outstanding at 
year-end 2017, at year-end 2016 we had no commercial 
paper outstanding.

Cash and cash equivalents

Cash and cash equivalents

In € millions

Cash on hand and in banks

Short-term investments

Total

2016

 264 

 377 

 641 

2017

 111 

 – 

 111 

In € millions

Bonds issued

Debt from subsidiaries

Other borrowings

Long-term borrowings

Current portion of debenture loans

Current portion of 
other long-term borrowings

Short-term loans

Short-term borrowings

Total borrowings

Cash and cash equivalents

Net debt

Bonds issued

In € millions

4% 2011/18 (€800 million)

1 3/4% 2014/24 (€500 million)

1 1/8% 2016/26 (€500 million)

3-months EURIBOR+0.2% 2017/19 
(€500 million)

2016

 1,788 

 3,643 

 – 

2017

 1,492 

 2,897 

 – 

 5,431 

 4,389 

 – 

 30 

 6 

 36 

 5,467 

 (641)

 4,826 

2016

797 

 497 

 494 

 – 

 799 

 – 

 130 

 929 

 5,318 

 (111)

 5,207 

2017

 – 

 497 

 494 

 501 

Total

 1,788 

 1,492 

G

Note G: Other current liabilities

Other current liabilities

In € millions

Payables to subsidiairies

Payables to associates and joint 
ventures

FX contracts

Debt related to pensions

Other suppliers

Other liabilities

Total

2016

51

1

10 

7 

30 

 117 

216 

2017

 134 

 3 

 8 

 6 

 68 

 285 

 504 

H

Note H: Financial instruments

At year-end 2017, Akzo Nobel N.V. had outstanding 
foreign exchange contracts to buy currencies for a total of 
€1.0 billion (year-end 2016: €1.2 billion), while contracts 
to sell currencies totaled €1.2 billion (year-end 2016: 
€0.9 billion). The contracts mainly related to US dollars, 
Swedish krona, pound sterling and Chinese yuan and all 
have maturities within one year. These contracts offset the 
foreign exchange contracts concluded by the subsidiaries, 
and the fair value changes are recognized in the statement 
of income to offset the fair value changes on the contracts 
with the subsidiaries. For information on risk exposure 
and risk management, see Note 24 of the Consolidated 
financial statements.

I

Note I: Contingent liabilities

Akzo Nobel N.V. is parent of the group’s fiscal unity in the 
Netherlands, and is therefore liable for the liabilities of said 
fiscal unity as a whole.

Akzo Nobel N.V. has declared in writing that it accepts  
joint and several liability for contractual debts of certain 
Dutch consolidated companies (Article 403 of Book  
2 of the Dutch Civil Code). These debts, at year-end  
2017, aggregating €0.7 billion (2016: €0.7 billion), are 
included in the Consolidated balance sheet. Addition-
ally, at year-end 2017, guarantees were issued on behalf 
of consolidated companies for an amount of €1.6 billion 
(2016: €1.2 billion). 

The debts and liabilities of the consolidated companies  
underlying these guarantees are included in the 
Con solidated balance sheet or in the amount of commit-
ments in respect of operational lease contracts as 
disclosed in Note 21 of the Consolidated financial 
statements. Guarantees relating to associates and joint 
ventures amounted to €5 million (2016: €5 million). 

AkzoNobel Report 2017  |  Financial information

153

J

Note J: Auditor’s fees

Other information

Our auditor, PwC the Netherlands, has rendered, for the 
period to which our statutory audit relates, in addition 
to the audit of the statutory financial statements, mainly 
the following other audit services to the company and its 
controlled entities: statutory audit of a controlled entity, 
audits in relation to the planned separation of the Specialty 
Chemicals business and audits in relation to the  
legal demerger.

Fees PricewaterhouseCoopers

In € millions

Audit of the financial 
statements

Other audit services

Tax services

Other non-audit services

Network 
outside the 
Netherlands

 6.1 

2017

Total

 9.7 

 2.6 

 10.2 

 – 

 – 

 – 

 – 

In the 
Netherlands

 3.6 

 7.6 

 – 

 – 

Total

 11.2 

 8.7 

 19.9 

Fees PricewaterhouseCoopers

In € millions

Audit of the financial 
statements

Other audit services

Tax services

Other non-audit services

Total

Network 
outside the 
Netherlands

 5.6 

2016

Total

 9.0 

 0.2 

 0.2 

 – 

 – 

 – 

 – 

 5.8 

 9.2 

In the 
Netherlands

 3.4 

 – 

 – 

 – 

 3.4 

154

Financial information  |  AkzoNobel Report 2017

Proposal for profit allocation

With due observance of Dutch law and the Articles of 
Association, it is proposed that net income of €200 million 
is carried to the other reserves. Furthermore, with due 
observance of article 43, paragraph 7, it is proposed that 
dividend on priority shares of €1,152 and on common 
shares of €632 million (to be increased by dividend on 
shares issued in 2018 before the ex-dividend date) will be 
distributed. Following the acceptance of this proposal, the 
holders of common shares will receive a dividend of €2.50 
per share, of which €0.56 was paid earlier as an interim 
dividend. The final dividend of €1.94 per share (which 
under the conditions to be published by the company and 
at the shareholders’ election will be paid either in cash or 
in stock) will be made available from May 25, 2018.

Amsterdam, March 7, 2018

The Board of Management
Thierry Vanlancker
Maarten de Vries

The Supervisory Board
Antony Burgmans
Peggy Bruzelius
Sue Clark
Byron Grote
Louis Hughes
Michiel Jaski
Pamela Kirby
Dick Sluimers
Patrick Thomas
Ben Verwaayen

Independent auditor’s report

To: the Annual General Meeting of shareholders and the 
Supervisory Board of Akzo Nobel N.V. 

Report on the Financial statements 2017

Our opinion
In our opinion:
•  Akzo Nobel N.V.’s consolidated financial statements 

give a true and fair view of the financial position of the 
Group as at December 31, 2017 and of its result and 
cash flows for the year then ended in accordance with 
International Financial Reporting Standards as adopted 
by the European Union (EU-IFRS) and with Part 9 of 
Book 2 of the Dutch Civil Code; and

•   Akzo Nobel N.V.’s company financial statements give 
a true and fair view of the financial position of the 
Company as at December 31, 2017 and of its result for 
the year then ended in accordance with Part 9 of Book 
2 of the Dutch Civil Code.

What we have audited
We have audited the accompanying financial statements 
2017 of Akzo Nobel N.V., Amsterdam (‘the Company’). 
The financial statements include the consolidated financial 
statements of Akzo Nobel N.V. and its subsidiaries 
(together: ‘the Group’) and the company financial 
statements.

The consolidated financial statements comprise:
•  the consolidated balance sheet as at December 31, 

2017;

•  the following statements for 2017: the consolidated 

statement of income and the consolidated statements 
of comprehensive income, changes in equity and cash 
flows; and

•  the notes, comprising a summary of significant 

accounting policies and other explanatory information.

The Company financial statements comprise:
•  the balance sheet as at December 31, 2017;
•  the statement of income for the year then ended;
•  the notes, comprising a summary of the accounting 

policies and other explanatory information.

The financial reporting framework that has been applied in 
the preparation of the financial statements is EU-IFRS and 
the relevant provisions of Part 9 of Book 2 of the Dutch 
Civil Code for the consolidated financial statements and 
Part 9 of Book 2 of the Dutch Civil Code for the company 
financial statements.

The basis for our opinion
We conducted our audit in accordance with Dutch law, 
including the Dutch Standards on Auditing. Our responsi-
bilities under those standards are further described in the 
section ‘Our responsibilities for the audit of the financial 
statements’ of our report.

We believe that the audit evidence we have obtained  
is sufficient and appropriate to provide a basis for  
our opinion.

Independence
We are independent of Akzo Nobel N.V. in accordance 
with the European Regulation on specific requirements 
regarding statutory audit of public interest entities, the ‘Wet 
toezicht accountantsorganisaties’(Wta, Audit firms supervi-
sion act), the ‘Verordening inzake de onafhankelijkheid 
van accountants bij assuranceopdrachten’ (ViO – Code 
of Ethics for Professional Accountants, a regulation with 
respect to independence) and other relevant indepen-
dence requirements in the Netherlands. Furthermore, 
we have complied with the ‘Verordening gedrags- en 
beroepsregels accountants’ (VGBA – Code of Ethics for 
Professional Accountants, a regulation with respect to 
rules of professional conduct).

Our audit approach

Overview and context
Akzo Nobel N.V. is a global paints and performance coat-
ings company and a major producer of specialty chemicals 
headquartered in the Netherlands. The group is comprised 
of several components and therefore we considered our 
group audit scope and approach as set out in the section 
‘The scope of our group audit’. We paid specific atten-

tion to the areas of focus driven by the operations of the 
Group, as set out below.

The financial year 2017 was characterised by manage-
ment’s announcement in April 2017 for plans to separate 
the Specialty Chemicals Business. The company received 
approval of the EGM on 30 November 2017 to proceed 
with the separation through either a legal demerger or 
private sale. Furthermore, management concluded that  
the Specialty Chemicals Business will be reported in  
accordance with IFRS 5 – ‘Non-Current Assets Held for 
Sale and discontinued operations’ in the 2017  
consolidated financial statements. Further details of the  
implications of this event are described in the section  
on key audit matters. 

As part of designing our audit, we determined materiality 
and assessed the risks of material misstatement in the 
financial statements also taking into account the afore-
mentioned separation plans for the Specialty Chemicals 
Business. In particular, we considered where the Board of 
Management made important judgements; for example, 
in respect of significant accounting estimates that involved 
making assumptions and considering future events that 
are inherently uncertain. In note 1 of the consolidated 
financial statements the company describes the areas 
of judgment in applying accounting policies and the key 
sources of estimation uncertainty. Given the significant 
estimation uncertainty and the related higher inherent risk 
of material misstatement in the valuation of goodwill and 
other intangibles with indefinite useful lives, valuation of the 
post-retirement benefit provisions and accounting for and 
valuation of income tax positions (including the impact of 
the US tax reform), we considered these to be key audit 
matters as set out in the key audit matter section of this 
report. In addition, we identified the application of IFRS 5 
for the Specialty Chemicals Business as a new key audit 
matter this year as this accounting treatment is complex, 
non-recurring and it materially impacts the financial state-
ments. Last year we also included a key audit matter 
related to the transition to a new auditor which is no longer 
applicable this year.

AkzoNobel Report 2017  |  Financial information

155

Other areas of focus, that were not considered to be key 
audit matters were the disclosures relating to the transition 
in 2018 from accounting standard IAS 18 – ‘Revenue’ to 
IFRS 15 ‘Revenue from contracts with customers’, and 
from IAS 39 - ‘Financial Instruments’ to IFRS 9 ‘Financial 
Instruments, environmental-, sundry- and legal provisions, 
the overall impact of the planned separation on our audit 
including understanding of management’s separation 
process, as well as information technology general controls 
(‘ITGCs’). The ITGC’s are the policies and procedures 
used by the Company to ensure information technology 
(‘IT’) operates as intended and provides reliable data for 
financial reporting purposes. As in all of our audits, we also 
addressed the risk of fraud due to management override 
of internal control, including evaluating whether there was 
evidence of bias by the Board of Management that may 
represent a risk of material misstatement.

We ensured that the audit teams both at group and at 
component levels included the appropriate skills and 
competences which are needed for the audit of a paints 
and performance coatings company and a producer 
of specialty chemicals. We also included specialists or 
experts in the areas of tax, pensions, IT, treasury and valu-
ations on our team.

The outlines of our audit approach were as follows:

Materiality

 Materiality
•   Overall materiality: €70 million 

Audit scope
•   We conducted audit work  
at 44 components in 14 
countries

•   Site visits by the group team 

were conducted in 8 countries 
– US, China, Sweden, UK,  
Brazil, Germany, Singapore and 
the Netherlands

•   Audit coverage: 71%  of 
consolidated revenue,  
72% of consolidated 
total assets and 75% of 
consolidated profit  
before tax

Key audit matters
•  Specialty Chemicals Business recorded as Held for sale and 

disconinued operations (IFRS5)

•  Impairment testing of goodwill and other intangibles with indefinite 

useful lives

•  Valuation of post-retirement benefit provisions
•  Valuation of deferred tax assets and uncertain tax positions

Materiality
The scope of our audit is influenced by the application of 
materiality which is further explained in the section ‘Our 
responsibilities for the audit of the financial statements’.

Based on our professional judgment, we determined 
certain quantitative thresholds for materiality, including the 
overall materiality for the financial statements as a whole 
as set out in the table below. These, together with qualita-
tive considerations, helped us to determine the nature, 
timing and extent of our audit procedures on the individual 
financial statement line items and disclosures and to evalu-
ate the effect of identified misstatements, both individually 
and in aggregate, on the financial statements as a whole 
and on our opinion.

Overall group materiality

€70 million (2016: €65 million)

Basis for determining 
materiality

Rationale for benchmark 
applied

Component materiality

We used our professional judgment to 
determine overall materiality. As a basis for 
our judgment we used 5% of total profit 
before tax for continued and discontinued 
operations, and excluded separation 
related identified items.

We used profit before tax from continued 
and discontinued operations as the 
primary benchmark based on our analysis 
of the common information needs of users 
of the financial statements. On this basis 
we believe that profit before tax is an 
important metric for the financial perfor-
mance of the company. We excluded 
separation related identified items as these 
are non-recurring and are not representa-
tive of normal operating results.

To each component in our audit scope, 
we, based on our judgement, allocate 
materiality that is less than our overall 
group materiality. The range of material-
ity allocated across components was 
between €8 million and €60 million. 

We also take misstatements and/or possible misstate-
ments into account that, in our judgement, are material for 
qualitative reasons. We agreed with the Supervisory Board 
that we would report to them misstatements identified 
during our audit above €3.5 million (2016: €3 million) as 
well as misstatements below that amount that, in our view, 
warranted reporting for qualitative reasons.

The scope of our group audit
Akzo Nobel N.V. is the parent company of a global group 
of entities managed by the Board of Management and 
Executive Committee. The financial information of this 
group is included in the consolidated financial statements 
of Akzo Nobel N.V.

156

Financial information  |  AkzoNobel Report 2017

 
We tailored the scope of our audit to ensure that we 
performed sufficient work to be able to give an opinion on 
the financial statements as a whole, taking into account 
the management structure of the Group, the nature of 
operations of its components, the accounting processes 
and controls, and the markets in which the components 
of the Group operate. In establishing the overall group 
audit strategy and plan, we determined the type of work 
required to be performed at the component level by the 
group engagement team and by each component auditor.

The group audit includes the following individual finan-
cially significant component: Decorative Paints Europe & 
Africa. Thirty components, including the aforementioned 
significant component, were subjected to audits of their 
complete financial information as those components 
are material to the group. Twelve components were 
subjected to specific risk-focussed audit procedures as 
they include significant or higher risk areas. Additionally, 
two components were selected for audit procedures to 
achieve appropriate coverage on financial line items in the 
consolidated financial statements. In total, in performing 
these procedures, we achieved the following coverage on 
the financial line items (which include both continued and 
discontinued operations, as well as assets held for sale):

Decorative Paints

Performance Coatings

Specialty Chemicals

71%

72%

75%

None of the remaining components represented more 
than 1% of total group revenue or total group assets. 
For the remaining components not in our group scope 
we performed, among others, analytical procedures to 
corroborate our assessment that there were no risks of 
material misstatements within those components. 

The group consolidation, financial statement disclosures 
and a number of complex items are controlled and moni-
tored centrally by Akzo Nobel N.V. and are audited by the 
group engagement team at the head office. These include 
impairment testing of goodwill and other intangibles with 

indefinite useful lives, valuation of post-retirement benefit 
provisions, valuation of deferred tax assets and uncertain 
tax positions, assets held for sale / discontinued opera-
tions, environmental-, sundry- and legal provisions, share 
based payments, treasury, IT and the Akzo Nobel N.V. 
standalone entity.

The group team also performed central procedures over 
the controls performed by the Business Areas and other 
central functions, where relevant for our audit. This includ-
ed: Business performance review controls and indirect 
entity level controls, such as a Code of Conduct, relevant 
code of conduct trainings and a whistle-blower policy. 

For all other components we used component auditors 
who are familiar with the local laws and regulations to 
perform the audit work. For all components in scope we 
performed hard close audit procedures on the interim 
October balance sheet positions and results. These hard 
close audit procedures include substantive audit work on 
material balances and transactions at group level as well 
as components in scope for our group audit.

Where the work was performed by component auditors, 
we determined the level of involvement we needed to 
have in their audit work to be able to conclude whether 
sufficient appropriate audit evidence had been obtained 
as a basis for our opinion on the consolidated financial 
statements as a whole. The group engagement team visits 
the component teams on a rotational basis. The most 
significant components are visited every year and other 
components are visited depending on specific consider-
ations which include amongst others audit observations, 
specific risks identified or other major events. In the current 
year the group engagement team visited the component 
teams and local management in the US, China, Sweden, 
UK, Brazil, Germany, Singapore and the Netherlands and 
conference/video calls were held with all the component 
auditors on various moments during the year. During  
these visits and calls, the audit approach, findings and 
observations reported to the group audit team were 
discussed in more detail. Furthermore, we reviewed 

selected working papers of the component teams and 
performed any further work considered necessary by the 
group audit team. 

By performing the procedures above at components, 
combined with additional procedures at group level,  
we have been able to obtain sufficient and appropriate 
audit evidence on the Group’s financial information,  
as a whole, to provide a basis for our opinion on the  
financial statements.

Key audit matters
Key audit matters are those matters that, in our profes-
sional judgement, were of most significance in the audit 
of the financial statements. We have communicated the 
key audit matters to the Supervisory Board. The key audit 
matters are not a comprehensive reflection of all matters 
that were identified by our audit and that we discussed. 
In this section, we described the key audit matters and 
included a summary of the audit procedures we performed 
on those matters.

The key audit matters were addressed in the context of 
our audit of the financial statements as a whole, and in 
forming our opinion thereon. We do not provide separate 
opinions on these matters or on specific elements of the 
financial statements. Any comments or observations  
we make on the results of our procedures should be read 
in this context.

AkzoNobel Report 2017  |  Financial information

157

Key audit matters

Key audit matter

Specialty Chemicals Business recorded as Held for sale and Discontinued Operations (IFRS5)
Note 2 
In April 2017 Akzo Nobel N.V. announced their plans to separate the Specialty Chemicals Business and 
received the approval of the EGM on November 30, 2017 to proceed with the separation through either 
demerger or private sale. Management concluded that the Specialty Chemicals Business will be reported in 
accordance with IFRS 5 – ‘Non-Current Assets Held for Sale and discontinued operations’ in the 2017 consoli-
dated financial statements. 

The application of IFRS 5 ‘Non-Current Asset Held for Sale and Discontinued operations’ is significant to our 
audit because the assessment of the classification is complex, the transaction and its accounting is non-routine 
and involves significant management judgements. These include, amongst others, the date of classifica-
tion of the non-current assets as held for sale, the identification of the disposal group and the presentation 
of its results as discontinued operations. As a result of these conclusions, there are requirements around the 
valuation of the assets of the disposal group and presentation in the consolidated financial statements and 
disclosure notes, the identification of income and expenses allocated to the Specialty Chemicals Business, 
assumptions and estimates made with regard to the allocations, and adjustments to be recorded (e.g. central 
cost allocations, seizing of depreciation and amortization).

Impairment testing of goodwill and other intangibles with indefinite useful lives
Note 9
As at December 31, 2017 the Company’s Goodwill and other intangibles with indefinite useful lives are valued 
at €3.3 billion (of which €0.5 billion is classified as held for sale). The key assumptions and sensitivities are 
disclosed in note 9 to the consolidated financial statements. The annual impairment test for Goodwill and 
indefinite life intangible assets is significant to our audit because the assessment process is complex, involves 
significant management judgement and is based on assumptions that are affected by expected future market 
and economic conditions, revenue growth, margin developments, the discount rates and terminal growth rates. 
This is consistent with prior year. Based on the annual goodwill impairment test, including sensitivity tests, the 
Board of Management concluded that no impairment of goodwill and other intangibles with indefinite useful 
lives was necessary.

Valuation of post-retirement benefit provisions
Note 16
The Post-retirement benefit provisions consist of defined benefit obligations (€15.3 billion, of which €0.9 billion 
is classified as held for sale) offset by plan assets (€14.9 billion, of which €0.3 billion is classified as held for 
sale). The largest pension plans are the ICI Pension Fund (ICIPF) and the AkzoNobel Pension Scheme (CPS) 
in the UK which together account for 82 percent of defined benefit obligations (DBO) and 90 percent of plan 
assets. Management  procedures over the Post-retirement benefit provisions, specifically the procedures on 
the DBO, the de-risking transactions during the year, and updates to the assumptions were significant to our 
audit because the assessment process is complex, involves significant management judgement and is based 
on actuarial assumptions, including discount rates, compensation increase, expected inflation rates, mortality 
tables and indexation percentages, as disclosed in note 16 to the consolidated financial statements. This is 
consistent with prior year. Technical expertise is required to determine the amounts and significant de-risking 
transactions that have occurred.

Valuation of deferred tax assets and uncertain tax positions
Note 7
The Group operates in various countries and is subject to income taxes in various tax jurisdictions. The assess-
ment of the valuation of deferred tax assets, resulting from net operating losses and temporary differences, and 
provisions for uncertain tax positions is significant to our audit as the calculations are complex and depend on 
sensitive and judgmental assumptions. These include, amongst others, long-term future profitability and local 
fiscal regulations and new developments (e.g. the US Tax reform and impact of the separation of the company). 
The company’s disclosures concerning income taxes are included in note 7 to the consolidated financial state-
ments.

158

Financial information  |  AkzoNobel Report 2017

How our audit addressed the matter

Our audit procedures included, among others, an evaluation of the client’s conclusions on the classification of the 
disposal group as held for sale and the results of the Specialty Chemicals Business as discontinued operations.
This included evaluating whether the Specialty Chemicals Business classifies as one disposal group, assessing the 
valuation of the assets of the disposal group as the lower of the carrying amount and fair value less cost to sell, the 
presentation of the assets in the financial statements and the date as of which the Specialty Chemicals Business is 
classified as held for sale. In addition we evaluated the presentation of the results of the Specialty Chemicals Business 
as discontinued operations, the allocated income and expenses including assumptions and estimates made with 
regard to the allocation, as well as the adjustments recorded relating to central cost allocations and reversal of depre-
ciation and amortization. We have made use of technical accounting specialists as part of our audit.

Our procedures included, among others, evaluation of the assumptions and methodologies used in the annual impair-
ment test prepared by the company, an assessment of the mathematical accuracy of the calculations and a reconcili-
ation to the 2018 five year outlook as approved by the Board of Management. We have challenged management, 
primarily on their assumptions applied to which the outcome of the impairment test is the most sensitive, in particular, 
the projected revenue growth, margin developments, discount rates and terminal growth rates. We performed inde-
pendent testing and analysis of the basic peer group composition, amongst others, and challenged management by 
comparing the assumptions to historic performance of the company and local economic developments, taking into 
account the sensitivity tests of the goodwill balances for any changes in the respective assumptions. We assessed 
the adequacy of the company’s disclosures in note 9 to the consolidated financial statements and in particular the key 
assumptions to which the outcome of the impairment test is most sensitive.

We evaluated the Board of Management’s actuarial assumptions, specifically the changes in assumptions applied in 
the UK, the valuation methodologies used and we assessed the objectivity and competence of the company’s external 
pension experts used for the calculation of the Post-retirement benefit positions. We have challenged management, 
primarily on their assumptions applied to which the Post-retirement benefit provisions are the most sensitive, by 
performing independent testing and comparing to the published actuarial tables, amongst other. We also tested the 
participant census data and the valuation of the plan assets through independent price testing. Further, we tested the 
de-risking transactions to the UK pension plans and we verified the appropriate accounting. We also assessed the 
adequacy of the company’s disclosure in note 16 to the consolidated financial statements.

Our procedures included, among others, procedures on the completeness and accuracy of the deferred tax assets and 
uncertain tax positions recognized. We challenged and tested the Board of Management’s assessment of the recover-
ability of the deferred tax assets, including the projected revenue growth and margin development based on the 2018 
five year outlook as approved by the Board of Management,  the probability of future cash outflows of the uncertain 
tax positions identified by the company and the impact of the planned separation on the business projections. We also 
assessed the applicable local fiscal regulations and developments, in particular those related to changes in the statu-
tory income tax rate (e.g. the US Tax reform) and of the statutes of limitation since these are key assumptions underly-
ing the valuation of the deferred tax assets and uncertain tax positions. We analysed the tax positions and evaluated 
the assumptions and methodologies used. In addition, we also focused on the adequacy of the company’s disclosures 
on deferred tax assets and uncertain tax positions and assumptions used. 

Report on the other information included in the 
annual report
In addition to the financial statements and our auditor’s 
report thereon, the annual report contains other informa-
tion that consists of:
•   the report of the Board of Management, as defined in 

note 1 to the financial statements;

•   the other information pursuant to Part 9 of Book 2 of the 

Dutch Civil Code;

•   other parts of the annual report: How AkzoNobel 

performed in 2017, Business Performance, Leadership, 
Governance and compliance, Sustainability statements, 
Index, Financial calendar and Glossary.

Based on the procedures performed as set out below, we 
conclude that the other information:
•   is consistent with the financial statements and does not 

contain material misstatements;

•   contains the information that is required by Part 9 of 

Book 2 of the Dutch Civil Code.

We have read the other information. Based on our knowl-
edge and understanding obtained in our audit of the finan-
cial statements or otherwise, we have considered whether 
the other information contains material misstatements.

By performing our procedures, we comply with the 
requirements of Part 9 of Book 2 of the Dutch Civil 
Code and the Dutch Standard 720. The scope of such 
procedures was substantially less than the scope of those 
performed in our audit of the financial statements.

The Board of Management is responsible for the prepara-
tion of the other information, including the directors’ report 
and the other information in accordance with Part 9 of 
Book 2 of the Dutch Civil Code.

Report on other legal and regulatory requirements

Our appointment
We were appointed as auditors of Akzo Nobel N.V. on 
April 19, 2014 by the Supervisory Board following the 
passing of a resolution by the shareholders at the annual 
meeting held on April 29, 2014 and the appointment has 
been renewed annually by shareholders representing a 
total period of uninterrupted engagement appointment of 
2 years.

No prohibited non-audit services
To the best of our knowledge and belief, we have not 
provided prohibited non-audit services as referred to in 
Article 5(1) of the European Regulation on specific require-
ments regarding statutory audit of public interest entities.

Services rendered
The non-audit services  that we have provided to the 
company and its controlled entities in addition to the audit, 
for the period to which our statutory audit relates, are 
disclosed in note J to the financial statements.

Responsibilities for the financial statements and 
the audit

Responsibilities of the Board of Management and 
the Supervisory Board for the financial statements

The Board of Management is responsible for:
•  the preparation and fair presentation of the financial 

ments using the going-concern basis of accounting unless 
the Board of Management either intends to liquidate 
the company or to cease operations, or has no realistic 
alternative but to do so. The Board of Management should 
disclose events and circumstances that may cast signifi-
cant doubt on the company’s ability to continue as a going 
concern in the financial statements.

The Supervisory Board is responsible for overseeing the 
company’s financial reporting process.

Our responsibilities for the audit of the financial 
statements
Our responsibility is to plan and perform an audit engage-
ment in a manner that allows us to obtain sufficient and 
appropriate audit evidence to provide a basis for our 
opinion. Our audit opinion aims to provide reasonable 
assurance about whether the financial statements are 
free from material misstatement. Reasonable assurance 
is a high but not absolute level of assurance which makes 
it possible that we may not detect all misstatements. 
Misstatements may arise due to fraud or error. They are 
considered to be material if, individually or in the aggre-
gate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of the 
financial statements.

Materiality affects the nature, timing and extent of our audit 
procedures and the evaluation of the effect of identified 
misstatements on our opinion.

statements in accordance with EU-IFRS and with Part 9 
of Book 2 of the Dutch Civil Code; and for

A more detailed description of our responsibilities is set out 
in the appendix to our report.

•  such internal control as the Board of Management 

determines is necessary to enable the preparation of 
the financial statements that are free from material 
misstatement, whether due to fraud or error.

As part of the preparation of the financial statements, the 
Board of Management is responsible for assessing the 
company’s ability to continue as a going concern. Based 
on the financial reporting frameworks mentioned, the 
Board of Management should prepare the financial state-

Amsterdam, March 7, 2018
PricewaterhouseCoopers Accountants N.V.

Original has been signed by R. Dekkers RA

AkzoNobel Report 2017  |  Financial information

159

 
 
We provide the Supervisory Board with a statement that 
we have complied with relevant ethical requirements 
regarding independence, and to communicate with them 
all relationships and other matters that may reasonably be 
thought to bear on our independence, and where appli-
cable, related safeguards.

From the matters communicated with the Supervisory 
Board, we determine those matters that were of most 
significance in the audit of the financial statements of the 
current period and are therefore the key audit matters. We 
describe these matters in our auditor’s report unless law or 
regulation precludes public disclosure about the matter or 
when, in extremely rare circumstances, not communicating 
the matter is in the public interest.

Appendix to our auditor’s report on the financial 
statements 2017 of Akzo Nobel N.V.

In addition to what is included in our auditor’s report we 
have further set out in this appendix our responsibilities for 
the audit of the financial statements and explained what an 
audit involves.

The auditor’s responsibilities for the audit of the 
financial statements
We have exercised professional judgement and have 
maintained professional scepticism throughout the audit 
in accordance with Dutch Standards on Auditing, ethical 
requirements and independence requirements. Our objec-
tives are to obtain reasonable assurance about whether 
the financial statements as a whole are free from material 
misstatement, whether due to fraud or error. Our audit 
consisted, among other things of the following:
•   Identifying and assessing the risks of material misstate-
ment of the financial statements, whether due to fraud 
or error, designing and performing audit procedures 
responsive to those risks, and obtaining audit evidence 
that is sufficient and appropriate to provide a basis 
for our opinion. The risk of not detecting a material 
misstatement resulting from fraud is higher than for 
one resulting from error, as fraud may involve collusion, 
forgery, intentional omissions, misrepresentations, or the 
intentional override of internal control.

•   Obtaining an understanding of internal control relevant 
to the audit in order to design audit procedures that 
are appropriate in the circumstances, but not for the 
purpose of expressing an opinion on the effectiveness of 
the company’s internal control.

•   Evaluating the appropriateness of accounting policies 
used and the reasonableness of accounting estimates 
and related disclosures made by the Board of Manage-
ment.

•   Concluding on the appropriateness of the Board of 
Management’s use of the going concern basis of 
accounting, and based on the audit evidence obtained, 
concluding whether a material uncertainty exists related 
to events and/or conditions that may cast significant 

doubt on the company’s ability to continue as a going 
concern. If we conclude that a material uncertainty 
exists, we are required to draw attention in our audi-
tor’s report to the related disclosures in the financial 
statements or, if such disclosures are inadequate, to 
modify our opinion. Our conclusions are based on the 
audit evidence obtained up to the date of our auditor’s 
report and are made in the context of our opinion on 
the financial statements as a whole. However, future 
events or conditions may cause the company to cease 
to continue as a going concern.

•   Evaluating the overall presentation, structure and 

content of the financial statements, including the disclo-
sures, and evaluating whether the financial statements 
represent the underlying transactions and events in a 
manner that achieves fair presentation.

Considering our ultimate responsibility for the opinion on 
the company’s consolidated financial statements we are 
responsible for the direction, supervision and performance 
of the group audit. In this context, we have determined the 
nature and extent of the audit procedures for components 
of the group to ensure that we performed enough work to 
be able to give an opinion on the financial statements as 
a whole. Determining factors are the geographic struc-
ture of the group, the significance and/or risk profile of 
group entities or activities, the accounting processes and 
controls, and the industry in which the group operates. On 
this basis, we selected group entities for which an audit 
or review of financial information or specific balances was 
considered necessary.

We communicate with the Supervisory Board regarding, 
among other matters, the planned scope and timing of the 
audit and significant audit findings, including any significant 
deficiencies in internal control that we identify during our 
audit. In this respect we also issue an additional report to 
the Supervisory Board in accordance with Article 11 of the 
EU Regulation on specific requirements regarding statutory 
audit of public-interest entities. The information included in 
this additional report is consistent with our audit opinion in 
this auditor’s report.

160

Financial information  |  AkzoNobel Report 2017

 
Profit allocation and distributions

Article 44
44.7
Cash dividends by virtue of paragraph 4 of article 20, 
article 42, or article 43 that have not been collected  within 
five years of the commencement of the second day  
on which they became due and payable shall revert to  
the company.

Special rights to holders of 
 priority shares
The priority shares are held by “Stichting   Akzo Nobel” 
(Foundation   Akzo Nobel), whose board is composed of the 
members of the Supervisory Board who are not members 
of the Audit Committee. They each have one vote on the 
board of the Foundation.

The Meeting of Holders of Priority Shares has the right 
to draw up binding lists of nominees for appointment to 
the Supervisory Board and the Board of Management. 
Amendments to the Articles of Association are subject to 
the approval of this meeting.

Profit allocation and distributions

Article 43
43.6
The Board of Management shall be authorized to deter-
mine, with the approval of the Supervisory Board, what 
share of profit remaining after application of the provisions 
of the foregoing paragraphs shall be carried to reserves. 
The remaining profit shall be placed at the disposal of 
the Annual General Meeting of shareholders, with due 
observance of the provisions of paragraph 7, it being 
provided that no further dividends shall be paid on the 
preferred shares.

43.7
From the remaining profit, the following distributions shall, 
to the extent possible, be made as follows:

(a) To the holders of priority shares: 6 percent per share  
or the statutory interest referred to in paragraph 1  
of article 13, whichever is lower, plus any accrued and 
unpaid dividends 

(b) To the holders of common shares: a dividend of such 
an amount per share as the remaining profit, less the 
aforesaid dividends and less such amounts as the 
Annual General Meeting of shareholders may decide to 
carry to reserves, shall permit

43.8
Without prejudice to the provisions of paragraph 4 of this 
article and of paragraph 4 of article 20, the holders of 
common shares shall, to the exclusion of everyone else, 
be entitled to distributions made from reserves accrued by 
virtue of the provision of paragraph 7b of this article.

43.9
Without prejudice to the provisions of article 42 and 
paragraph 8 of this article, the Annual General Meeting of 
shareholders may decide on the utilization of reserves only 
on the proposal of the Board of Management approved by 
the Supervisory Board.

AkzoNobel Report 2017  |  Financial information

161

Financial summary 

Consolidated statement of income

In € millions

Revenue

EBIT 6

Operating income 

Financing income and expenses

Results from associates and joint ventures

Income tax

Profit for the period from continuing operations

Discontinued operations

Non-controlling interests

Net income, attributable to shareholders

Common shares, in millions at year-end

Dividend 4

Number of employees at year-end

Average number of employees

Employee benefits

Average revenue per employee (in €1,000)

Average operating income per employee (in €1,000)

Ratios

ROS 7

ROI 7

Net income in % of shareholders’ equity

Employee benefits in % of revenue

Interest coverage 5

Per share information

Net income

Adjusted earnings per share

Shareholders’ equity

Highest share price during the year

Lowest share price during the year

Year-end share price

2008 1

 15,415 

 1,315 

 (577)

 (232)

 25 

 (260)

 (1,044)

 23 

 (65)

 (1,086)

 231.7  

 417 

 60,000 

 61,300 

 3,022 

 251 

 (9)

 8.5 

 14.1 

 – 3 

 19.6 

 – 3 

(4.38)

32.21 

57.11 

22.85 

29.44 

2009

 13,028 

 1,131 

 855 

 (405)

 21 

 (141)

 330 

 32 

 (77)

 285 

 232.3 

 325 

 54,700 

 56,300 

 2,955 

 231 

 15 

 8.7 

 9.0 

 3.7 

 22.7 

 2.1 

1.23 

2.06 

33.47 

46.52 

26.01 

46.40 

2010 2

 13,605 

 1,325 

 1,293 

 (329)

 25 

 (176)

 813 

 58 

 (83)

 788 

 233.5 

 320 

 55,600 

 55,100 

 2,980 

 247 

 23 

 9.7 

 11.6 

 8.8 

 21.9 

 6.8 

3.23 

3.71 

38.48 

47.70 

37.18 

46.49 

2011

2012

2013

 14,604 

 15,390 

 14,590 

 1,154 

 1,157 

 (311)

 24 

 (241)

 629 

 (59)

 (64)

 506 

 234.7 

 304 

 52,020 

 51,100 

 2,765 

 286 

 23 

 7.9 

 10.0 

 5.6 

 18.9 

 4.7 

2.04 

3.10 

39.25 

53.74 

29.25 

37.36 

 972 

 (1,198)

 (205)

 13 

 (203)

 (1,593)

 (436)

 (63)

 (2,092)

 239.0 

 214 

 50,610 

 52,200 

 3,018 

 295 

 (23)

 6.3 

 8.2 

 – 3 

 19.6 

 – 3 

(8.82)

2.55 

24.12 

49.75 

35.16 

49.75 

 897 

 958 

 (200)

 14 

 (111)

 661 

 131 

 (68)

 724 

 242.6 

 210 

 49,600 

 50,200 

 2,950 

 291 

 19 

 6.1 

 9.0 

 12.9 

 20.2 

 5.1 

3.00 

2.62 

23.06 

56.08 

42.65 

55.71 

2014

 14,296 

 1,072 

 987 

 (156)

 21 

 (252)

 600 

 18 

 (72)

 546 

 246.0 

 212 

 47,200 

 48,200 

 2,824 

 297 

 20 

 7.5 

 10.9 

 9.5 

 19.8 

 8.6 

2.23 

2.81 

23.53 

60.77 

47.63 

57.65 

2015

 14,859 

 1,462 

 1,573 

 (114)

 17 

 (416)

 1,060 

 6 

 (87)

 979 

 249.0 

 222 

 45,600 

 46,100 

 2,728 

 322 

 34 

 9.8 

 14.0 

 15.1 

 18.4 

 16.2 

3.95 

4.02 

26.04 

74.81 

55.65 

61.68 

2016 8

 9,434 

2017

 9,612 

 928 

 923 

 (91)

 18 

 (234)

 616 

 436 

 (82)

 970 

 252.2 

 239 

 36,300 

 36,200 

 1,794 

 261 

 25 

 9.8 

 14.4 

 14.8 

 19.0 

 13.2 

 3.87 

4.15 

25.99 

64.74 

50.17 

59.39 

 905 

 825 

 (78)

 17 

 (253)

 511 

 393 

 (72)

 832 

 252.6 

 1,287 

 35,700 

 36,200 

 1,935 

 266 

 23 

 9.4 

 13.9 

 14.2 

 20.1 

 12.3 

 3.31 

4.40 

23.22

82.64 

59.11 

73.02 

1  Continuing operations from ICI are included as from 2008. The 2008 figures have not been restated for the National Starch divestment.
2 Restated to present Decorative Paints North America as a discontinued operation and for the revised IAS19.
3 Not meaningful as operating income and net income were losses.
4 Cash dividend paid to shareholders of AkzoNobel.
5 Until 2009: operating income divided by net financing expenses, as from 2010: operating income divided by net interest on net debt.
6 EBIT = operating income excluding identified.
7 ROS and ROI have been restated and are based on EBIT instead of operating income.
8 Represented to present the Specialty Chemicals business as discontinued operations.

162

Financial information  |  AkzoNobel Report 2017

Consolidated balance sheet

In € millions

Intangible assets

Property, plant and equipment

Financial non-current assets

Total non-current assets

Inventories

Receivables

Cash and cash equivalents

Assets held for sale

Total current assets

Shareholders’ equity

Non-controlling interests

Total equity

Provisions

Long-term borrowings

Other non-current liabilities

Total non-current liabilities

Short-term borrowings

Current liabilities

Current portion of provisions

Liabilities held for sale

Total current liabilities

Average Invested capital 3 5

Capital expenditures

Depreciation 5

OWC

Net debt

Ratios

Equity/non-current assets

Inventories and receivables/current liabilities

Operating working capital as % of revenue 4

2008 1

7,172 

3,357 

1,848 

2009

7,388 

3,474 

1,783 

2010 2

6,568 

3,191 

2,105 

2011

7,392 

3,705 

2,664 

2012

4,454 

3,739 

2,628 

12,377 

12,645 

11,864 

13,761 

10,821 

1,781 

2,977 

1,595 

4 

6,357 

7,463 

450 

7,913 

2,072 

2,341 

715 

5,128 

1,338 

3,510 

845 

–

5,693 

1,441 

2,666 

2,128 

–

6,235 

7,775 

470 

8,245 

1,919 

3,641 

674 

6,234 

384 

3,220 

797 

–

4,401 

1,482 

2,740 

3,133 

–

7,355 

8,397 

525 

8,922 

1,958 

2,727 

556 

5,241 

904 

3,575 

577 

–

5,056 

1,924 

3,035 

1,635 

–

6,594 

9,031 

529 

9,560 

2,392 

3,035 

541 

5,968 

494 

3,782 

551 

–

4,827 

1,545 

2,789 

1,752 

921 

7,007 

5,764 

464 

6,228 

2,677 

3,388 

434 

6,499 

662 

3,632 

455 

352 

5,101 

2013

3,906 

3,589 

2,219 

9,714 

1,426 

2,622 

2,098 

203 

6,349 

5,594 

427 

6,021 

1,938 

2,666 

389 

4,993 

961 

3,438 

601 

49 

5,049 

2014

4,142 

3,835 

2,148 

2015

4,156 

4,003 

2,125 

2016

4,413 

4,190 

1,736 

10,125 

10,284 

10,339 

1,545 

2,831 

1,732 

 66 

6,174 

5,790 

477 

6,267 

2,143 

2,527 

412 

5,082 

811 

3,634 

494 

11 

4,950 

1,504 

2,810 

1,365 

–

5,679 

6,484 

496 

6,980 

1,865 

2,161 

360 

4,386 

430 

3,716 

451 

–

4,597 

1,532 

2,846 

1,479 

–

5,857 

6,553 

481 

7,034 

1,938 

2,644 

367 

4,949 

87 

3,704 

422 

–

4,213 

2017

 3,409 

 1,832 

 1,894 

 7,135 

 1,094 

 2,026 

 1,322 

4,601 

 9,043 

 5,865 

 442 

 6,307 

 964 

 2,300 

 285 

 3,549 

 973 

 2,912 

 241 

 2,196 

 6,322 

9,311 

12,578 

11,467 

11,537 

11,817 

10,007 

9,871 

10,475 

6,422 

 6,494 

534 

453 

2,359 

2,084 

0.64 

1.36

16.5

513 

424 

1,691 

1,897 

0.65 

1.28 

13.7

534 

435 

2,016 

500 

0.75 

1.18 

13.9

658 

419 

1,891 

1,894 

0.69 

1.31 

13.2

826 

463 

1,572 

2,298 

0.58 

1.19 

10.7

666 

472 

1,384 

1,529 

0.62 

1.18 

9.9

588 

477 

1,418 

1,606 

0.62 

1.20 

10.1

651 

487 

1,385 

1,226 

0.68 

1.16 

9.7

634 

206 

1,405 

1,252 

0.68 

1.18 

10.2

 613 

 202 

 927 

 1,951 

0.88 

1.07 

10.2 

1    Continuing operations from ICI are included as from 2008. The 2008 figures have not been restated for the National Starch divestment.
2   Restated to present Decorative Paints North America as a discontinued operation and for the revised IAS19. 
3   Restated to current definition as from 2010.
4 Operating working capital is measured against four times fourth quarter revenue.
5   2016 is represented to present the Specialty Chemicals business as discontinued operations.

AkzoNobel Report 2017  |  Financial information

163

Business Area statistics

In € millions

Decorative Paints

Revenue

EBIT

Operating income

ROS 4

Average invested capital 3

ROI 4

Capital expenditures

Average number of employees

Average revenue per employee

Average operating income per employee

Performance Coatings

Revenue

EBIT

Operating income

ROS 4

Average invested capital 3

ROI 4

Capital expenditures

Average number of employees

Average revenue per employee

Average operating income per employee

Specialty Chemicals

Revenue

EBIT

Operating income

ROS 4

Average invested capital 3

ROI 4

Capital expenditures

Average number of employees

Average revenue per employee

Average operating income per employee

1 Excluding National Starch, divested in 2010.
2 Restated to present Decorative Paints North America as a discontinued operation.
3 From 2010 restated to current definition.
4 ROS and ROI have been restated and are based on EBIT instead of operating income.

164

Financial information  |  AkzoNobel Report 2017

2008

2009 1 

2010

2011 2

2012

2013

2014

2015

2016  

2017

5,006 

4,573 

4,968 

4,201 

401 

(669)

8.0 

6,515 

6.2 

120 

298 

133 

6.5 

6,169 

4.8 

112 

336 

275 

6.8 

4,908 

6.8 

154 

237 

235 

5.6 

5,032 

4.7 

155 

4,297 

108 

(2,012)

2.5 

4,701 

2.3 

206 

4,174 

3,909 

4,007 

 3,835 

 3,898 

199 

398 

4.8 

2,896 

6.9 

171 

248 

248 

6.3 

2,824 

8.8 

143 

345 

345 

8.6 

2,959 

11.7 

158 

 357 

 366 

9.3 

 351 

 334 

9.0 

 2,783 

 2,803 

12.8 

 107 

12.5 

 112 

24,600 

22,900 

21,800 

17,100 

17,200 

16,800 

15,500 

15,100 

 14,800 

 14,700 

203 

(27)

200 

6 

228 

13 

246 

14 

250 

(117)

248 

24 

252 

16 

265 

23 

 259 

 25 

 265 

 23 

4,575 

4,112 

4,786 

5,170 

5,702 

5,571 

5,589 

5,955 

 5,665 

 5,775 

467 

444 

10.2 

2,010 

23.2 

89 

492 

433 

12.0 

1,868 

26.3 

61 

503 

487 

10.5 

2,063 

24.4 

87 

456 

458 

8.8 

2,267 

20.1 

116 

542 

542 

9.5 

2,499 

21.7 

123 

525 

525 

9.4 

2,463 

21.3 

143 

545 

545 

9.8 

2,480 

22.0 

143 

792 

792 

13.3 

2,692 

29.4 

147 

 759 

 735 

13.4 

 669 

 668 

11.6 

 2,586 

 2,860 

29.4 

 159 

23.4 

 129 

21,000 

20,200 

20,600 

21,300 

21,700 

21,300 

21,000 

19,700 

 19,300 

 19,800 

218 

21 

204 

21 

232 

24 

243 

22 

263 

25 

262 

25 

266 

26 

302 

40 

 294 

 38 

 292 

 34 

5,687 

4,359 

4,943 

5,335 

5,543 

4,949 

4,883 

4,988 

 4,783 

 4,985 

605 

130 

10.6 

3,797 

15.9 

305 

490 

422 

11.2 

3,435 

14.3 

319 

655 

604 

13.3 

3,464 

18.9 

273 

628 

622 

11.8 

3,406 

18.4 

365 

524 

500 

9.5 

3,678 

14.2 

484 

418 

297 

8.4 

3,609 

11.6 

346 

508 

508 

10.4 

3,442 

14.8 

297 

12,900 

11,400 

11,100 

11,300 

11,800 

10,600 

10,000 

441 

11 

382 

37 

445 

54 

472 

55 

470 

42 

467 

28 

488 

51 

578 

609 

11.6 

3,540 

16.3 

331 

9,300 

536 

65 

 629 

 629 

13.2 

 689 

 689 

13.8 

 3,507 

 3,598 

17.9 

 356 

19.1 

 363 

 9,000 

 9,100 

 531 

 70 

 548 

 76 

Regional statistics

In € millions

2013

2014

2015

2016 1

2017

2013

2014

2015

2016 1

2017

2013

2014

2015

2016 1

2017

The Netherlands

Other European countries

 Other Asian countries 

Revenue by destination

 765 

 762 

 693 

Revenue by origin

 1,600 

 1,662 

 1,563 

Capital expenditures

Average invested capital

Number of employees 2

 94 

 1,175 

 5,300 

 72 

 1,631 

 5,000 

Revenue by destination

Revenue by origin

Capital expenditures

Average invested capital

  Germany  

 1,176 

 1,143 

 87 

 736 

 986 

 920 

 106 

 764 

 102 

 2,154 

 4,900 

 1,036 

 903 

 52 

 854 

 267 

 404 

 15 

 1,497 

 2,600 

 399 

 470 

 12 

 468 

 282 

 423 

 17 

 1,528 

 2,500 

 460 

 598 

 10 

 662 

 3,531 

 2,330 

 66 

 1,406 

 8,000 

 3,341 

 2,246 

 57 

 1,117 

 7,700 

 3,226 

 2,062 

 60 

 1,024 

 7,300 

 2,225 

 1,739 

 39 

 675 

 2,332 

 1,823 

 47 

 700 

 1,733 

 1,463 

 40 

 612 

 1,739 

 1,438 

 34 

 600 

 1,968 

 1,613 

 31 

 671 

 1,521 

 1,442 

 53 

 561 

 1,443 

 1,392 

 41 

 625 

 6,700 

 6,600 

 7,100 

 6,900 

 6,700 

 6,600 

 6,800 

  US and Canada  

  Other regions  

 2,155 

 2,193 

 2,494 

 1,213 

 1,189 

 2,287 

 2,306 

 2,644 

 1,298 

 1,257 

 62 

 68 

 100 

 27 

 1,739 

 1,778 

 1,949 

 1,037 

 23 

 864 

 674 

 436 

 18 

 178 

 677 

 419 

 17 

 159 

 706 

 466 

 11 

 87 

 552 

 473 

 7 

 94 

 573 

 487 

 9 

 87 

Number of employees 2

 3,100 

 2,300 

 2,100 

 1,400 

 1,500 

 5,000 

 4,800 

 4,600 

 3,000 

 2,900 

 2,500 

 2,200 

 2,200 

 2,200 

 2,200 

  Sweden  

  Latin America  

Revenue by destination

 473 

 436 

 414 

Revenue by origin

 1,411 

 1,289 

 1,329 

Capital expenditures

Average invested capital

 38 

 471 

 40 

 428 

 55 

 542 

 164 

 389 

 9 

 60 

 162 

 408 

 9 

 104 

 1,553 

 1,282 

 83 

 713 

 1,485 

 1,252 

 45 

 707 

 1,483 

 1,210 

 34 

 679 

 850 

 791 

 20 

 378 

 900 

 840 

 23 

 391 

Number of employees 2

 3,000 

 2,900 

 2,700 

 1,200 

 1,100 

 4,500 

 4,400 

 4,100 

 3,100 

 2,900 

  UK  

 China 

Revenue by destination

Revenue by origin

Capital expenditures

Average invested capital

Number of employees 2

 887 

 948 

 74 

 1,314 

 3,700 

 947 

 950 

 74 

 1,008 

 3,600 

 1,011 

 1,109 

 91 

 833 

 808 

 972 

 43 

 755 

 777 

 891 

 39 

 746 

 3,500 

 3,300 

 3,200 

 1,643 

 1,690 

 104 

 1,330 

 7,400 

 1,730 

 1,814 

 75 

 1,380 

 7,400 

 1,828 

 1,960 

 115 

 1,683 

 7,500 

 1,435 

 1,456 

 53 

 897 

 1,494 

 1,493 

 32 

 787 

 6,200 

 6,000 

1  Represented to present the Specialty Chemicals business as discontinued operations.
2  At year-end.

AkzoNobel Report 2017  |  Financial information

165

Sustainability

The long maritime heritage of our International brand – which stretches back more than a century – continued in 2017 with the launch of various products. This included extending the popular Interstores marine coatings range by introducing a new Alkyd Primer. The product is compatible with most AkzoNobel marine coatings topcoat options. As one of the world’s leading suppliers of marine coat-ings, we continue to innovate and bring more sustainable pro ducts to customers around the world. Sustainability statements

Introduction 

Value selling 

Note 1:   Sustainable products  

Note 2:   Better lives 

Note 3:   Customer service 

Note 4:   Resource Efficiency Index 

Resource productivity 

Note 5:   Supplier engagement 

Note 6:   Carbon positive 

Note 7:   Operational eco-efficiency  

Note 8:   Employees 

Note 9:   Safety 

Note 10:  Human rights 

Note 11:  Programs  

Managing sustainability 

Independent assurance report 

Sustainability performance summary 

168

170

170

171

171

171

172

172

173

176

182

183

185

187

188

192

194

Additional sustainability information 

In this report

Case studies  

12, 14, 16, 46, 58, 180

How AkzoNobel created value in 2017  6, 28, 29, 42, 48, 54

CEO statement     

Strategic performance 

Risk management 

Business performance 

Supervisory Board Chairman’s statement 

Report of the Supervisory Board 

Corporate governance statement 

Compliance and integrity management 

Remuneration report 

AkzoNobel on the capital markets 

8

18

31

36

66

68

82

92

96

102

Our website (akzonobel.com/sustainability)
includes additional information on processes,  
detailed data and contacts.

This Sustainability statements section of the Report 2017 is separate from,  
and does not in any way form part of, the company’s annual financial 
reporting as defined in article 5:25c of the Dutch Financial Markets 
Supervision Act. This section contains summarized key performance 
indicators (KPIs) relating to sustainability performance. Further information 
on AkzoNobel’s sustainability agenda, activities and results can be found 
on our website: www.akzonobel.com/sustainability

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t
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e
m
e
t
a
t
s

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i

i

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AkzoNobel Report 2017  |  Sustainability statements

167

 
  
Introduction

For AkzoNobel, sustainability 
means delivering long-term 
value for all our stakeholders. 
It underpins our purpose and 
brand, our core principles and our 
employee value proposition.  
It’s our driver for growth, innovation 
and productivity.

Sustainable business imperatives

We aim to create continuing value for AkzoNobel stake-
holders in social, environmental and economic terms, 
creating a bridge between the Sustainable Development 
Goals (SDGs) of the United Nations and our own business 
imperatives – value selling and resource productivity. 

•  Value selling – we are innovating to give our customers 

choice and competitive advantage through product 
portfolios designed to bring tangible benefits and deliver 
positive social and environmental impact (see page 170)

•  Resource productivity – we are creating a culture 
of care for all materials used, eliminating waste and 
reducing variable cost. Increased resource productivity 
in our operations and supply chain makes us more 
competitive and sustainable (see page 172)

Value 
selling

Resource 
productivity

More from less

168 Sustainability statements  |  AkzoNobel Report 2017

Accountability 

The Executive Committee has responsibility for 
incorporating the sustainability agenda in the company 
strategy and monitoring the performance of each business 
through the Operational Control Cycle. Accountability 
for delivery lies with the leaders of the businesses and 
functions and their management teams. Significant 
sustainability aspects material to the company are 
reviewed annually, with input from internal and external 
stakeholders (see Managing sustainability). 

We use key indicators to track our progress in delivering 
on the sustainable business imperatives. The Resource 
Efficiency Index (Note 4) demonstrates how AkzoNobel  
is delivering more from less, driving margin growth  
which has been decoupled from resource constraints, 
thereby reducing short-term costs and long-term risks.  
We have established continuous value improvement 
processes in every function, supported by external 
benchmarks. In 2017, AkzoNobel returned to the number 
one ranking in the Chemicals industry on the Dow Jones 
Sustainability Index (DJSI).

We equip all employees to ensure they can contribute 
to making our businesses more sustainable and include 
this responsibility in personal targets and remuneration. 
Since 2009, the long-term incentive for our executives has 
been linked to AkzoNobel’s DJSI ranking. We will include 
sustainability in the personal objectives and incentives of 
all employees from 2018 onwards.

Value creation

AkzoNobel is working in all regions on early detection of 
long-term societal needs which shape our innovation, 
including resource scarcity. These insights bring new 
business opportunities, support swift business adaptation 
and enable first mover advantage. 

We drive our sustainable business imperatives through  
our products, programs, processes and partnerships.  
The following are some practical examples, including  
how they contribute to the global development agenda, 
represented by the UN SDGs (those most relevant to  
AkzoNobel are shown above).

Products: Coatings which improve the energy 
efficiency of old buildings* 
Our new Dulux Trade Plus range was devised after 
listening to the needs and future ambitions of our 
customers and consumers. Comprised of a ThermaCoat+ 
system for interior walls and a SmartShield+ solution for 
exteriors, the products were specially developed to help 
improve energy efficiency in older buildings – cutting 
heat loss through walls, delivering energy savings and 
improving comfort levels. 

Homeowners and businesses in developed markets lose 
millions of euros every year due to heat loss through 
uninsulated solid walls, which waste up to 45% of heating 
energy. Because much of our old housing stock will 
continue to exist for decades, AkzoNobel has developed 
solutions that can improve the energy performance in  
older buildings.

*Contributes to SDGs:  3    7    11    13

Products: Paint which absorbs pollutants*
Dulux Forest Breath is a unique paint range sold in China 
which can capture and neutralize pollutants, as well as 
color and protect interior walls. It’s also lower in volatile 
organic compounds (VOCs). Forest Breath helps improve 
indoor air quality by capturing formaldehyde and benzene 
from the atmosphere. By using silver ion, it can kill germs 
and bacteria to create a healthier home environment, and 
it is mold resistant. 

In collaboration with EY, we have been able to quantify, in 
monetary terms, the contribution that our products and 
programs make to society (see Managing sustainability). 
For Forest Breath, this could be the reduction of negative 
health impacts due to less formaldehyde inhalation. We 
discovered that the health benefits amounted to €5 million 
in 2017 (based on sales of the product in China.) This 
project has shown that it is possible to put a monetary 
value on the positive social impact that our products can 
bring. The implications of this assessment go far beyond 
the current assessments of product performance. We are 
replicating the approach for other products and plan to 
integrate social impact into various parts of our business, 
such as our innovation activities.

*Contributes to SDGs:  3    11    

Products: Water-based ultraviolet (UV)  
coatings which help increase capacity and reduce 
process damage*
Our UV-cured water-based coatings for wood coatings 
have been designed to help reduce our customers’ overall 
process costs. The fast-curing formulations contain 
virtually no VOCs and allow the most compact of line 
set-ups. The rapid curing means items are ready to be 
stacked or assembled in as little as six minutes after 
the coating has been applied. This gives manufacturers 
unrivalled handle ability and reduces damage from 
in-process scuffs and knocks.

Water-based UV coating customers gain environmental 
and social benefits by minimizing VOC emissions and 
keeping ahead of regulatory requirements, without the cost 
and complexity of operating VOC abatement systems. 
As well as reducing environmental impact, this solution 
ultimately allows our customers to increase capacity,  
which is frequently dictated by regulatory permits 
surrounding VOCs. Water-based UV coatings are currently 
available in the kitchen cabinet, building products  
and furniture market segments. It’s another example 
of a ground-breaking innovation which is transforming 
our industry and increasing the current and future 
competitiveness of our customers.

*Contributes to SDGs:  3    12    13  

Processes: Emission modeling which improves 
well-being*
We have developed a VOC modeling tool which enables 
our factories to manage and reduce their VOC emissions 
in the most cost-effective way. This will allow us to stay 
ahead of increasingly stringent regulation which places 
limits on VOC emissions. Reducing VOC emissions also 
has clear environmental and health benefits. The tool has 
been piloted at five sites, with plans in place to roll it out 
across the company in 2018. 

*Contributes to SDGs:  3    12    13  

Partnerships: Circular chemistry which  
creates jobs*
AkzoNobel initiated the Waste-to-Chemistry consortium, 
a flagship project which acts as a catalyst in the transition 
towards a bio-based and circular economy. Spanning the 
value chain, this unique partnership comprises Air Liquide, 
AkzoNobel, Enerkem, the Port of Rotterdam and the City 
of Rotterdam, the Province of Zuid Holland and Innovation 
Quarter. Together, we plan to divert waste streams from 
landfill and incineration, and convert them into valuable 
chemical building blocks. Deployment of an innovative 
gasification technology will enable the efficient and cost-

effective conversion of waste into methanol, thereby 
avoiding consumption of fossil fuels and reducing CO2 
emissions by at least 250,000 tons per year. 

AkzoNobel plans to convert the waste-derived methanol 
into dimethylether and chloromethanes – key products 
supplied by our Industrial Chemicals business – which 
will allow us to offer more sustainable products to our 
customers. The newly available resources and generated 
knowledge will also enable new plants and spin-offs, 
strengthening the regional economic structure. In addition, 
the plant will create shared social value by having a  
direct impact on employment – there will be 50 direct  
and 200 indirect new jobs created – and tax revenues  
in the region. 

*Contributes to SDGs:  9    12    13    17

Programs: Community investment bringing color 
to people’s lives*
Color has an impressive transformational power and, as 
demonstrated by our “Let’s Colour” program in Brazil  
(see Note 11), it can leave a lasting legacy. This is 
evidenced in particular by the work of our Coral brand in 
helping and inspiring residents of the Santa Marta favela  
in Rio de Janeiro.  

In 2017, we used the Santa Marta program as a pilot, 
taking initial steps to measure the social value creation of 
our programs, in cooperation with EY. The objective of the 
project was to strengthen decision-making regarding future 
community investments, as we believe that insight into 
social needs will help us to better design our programs. 
We acquired first order of magnitude estimates based on 
well-being valuation, calibrated to the local situation.  
We now aim to standardize the valuation methodology 
(see Managing sustainability).

*Contributes to SDGs:  11    17

AkzoNobel Report 2017  |  Sustainability statements

169

Value selling

1

Note 1: Sustainable products 

We work closely with customers to deliver solutions 
that will make their business more sustainable, while 
delivering economic value to all parties in the chain. We are 
assessing our entire product range in sustainability terms 
to help customers make choices that deliver competitive 
advantage and also benefit society.

More than 21% of our products met the eco-performer 
criteria in 2017, having clear sustainability features and 
being at least as good as mainstream alternatives. Another 
20% of the total portfolio met the more demanding criteria 
of the eco-premium category and we aim to maintain a 
sustainable 20% of eco-premium revenue through 2020. 

Sustainable product portfolios

We constantly assess and reshape our product portfolio 
to drive innovation and offer competitive advantage to 
customers. Transparent monitoring of margin by product 
category guides business decision-making. 

We assess the full range of products and are collaborating 
with industry peers to develop a standardized 
categorization methodology. 

Our portfolio approach promotes the use of safer and 
more sustainable products. We take action to manage 
harmful substances in advance of legislation, future-
proofing our products against changes in regulations. 
We have set ourselves stretching targets for the amount 
of revenue and margin growth that should come from 
solutions with a sustainability benefit for our customers, 
versus the mainstream product solutions in the market.

Product portfolio assessment

Eco-premium solutions differentiate AkzoNobel, matching 
the standard offerings in all respects and exceeding 
them in at least one of the following parameters: energy 
efficiency; use of natural resources and raw materials; land 
use; emissions and waste; safety risks; toxicity; health and 
well-being. Products are assessed across their lifecycle 
and benchmarked against current competitor solutions, 
making it a moving target. 

The eco-premium portfolio is dynamic as 3% of revenue 
has ceased to be classified as eco-premium due to 
competitive offerings having caught up. At the same time, 
new solutions have been introduced to the portfolio, also 
accounting for 3% of revenue.

Eco-premium solutions with downstream benefits  
in % of revenue

  Target

17

18

19

19

20

20

20

Eco-premium solutions with downstream benefits 
per Business Area 

in % of revenue

Decorative Paints

Performance Coatings

Specialty Chemicals

2014

2015 

2016 

2017 

27

15

17

28

15

17

28

16

19

27

17

19

VOC in products 

As a result of our ongoing ambition to move towards zero 
VOCs, our Decorative Paints and Performance Coatings 
portfolios are undergoing a transformation towards a range 
of products that are lower in their VOC content. 

Decorative Paints is focusing on a multi-year program to 
lead the market to water-based trim and wood product 
ranges. Our overall paints and coatings portfolio showed 
a decrease of 13% in average VOC content in 20161, 
compared with the baseline position of 2009. Due to the 
divestment of businesses with very low VOC products,  
the like-for-like reduction for AkzoNobel over this period 
was 25%.

1  The annual metrics for VOC in products are assessed in the second quarter of the 
following year, which is why the figures referred to the year 2016 instead of 2017.

2012

2013

2014

2015

2016

2017

2020

Eco-premium

Better than mainstream solutions

Eco-performer

Mainstream with sustainable features

Performer

Equivalent to mainstream

Transformer

Potential future risks are anticipated

Priority

Current risks are known 
and managed

170 Sustainability statements  |  AkzoNobel Report 2017

2

Note 2: Better lives 

3

Note 3: Customer service 

4

Note 4: Resource Efficiency Index 

We believe innovation creates long-term impact when it 
responds to market and social needs. We are engaging 
our people (Note 8) to deliver products (Note 1) and 
programs (Note 11) that improve lives by fulfilling the needs 
of the societies we work in. 

To better understand and quantify our social value 
creation, we developed a systematic approach in 
collaboration with EY (see Value creation and Managing 
sustainability). In addition, we actively participate in  
social impact valuation platforms, such as the Impact 
Valuation Roundtable and the World Business Council  
for Sustainable Development’s Social and Natural  
Capital Protocol.

Delivery

We monitor our service reliability in terms of timely delivery 
to the customer’s premises, aiming to be consistently 
higher than 95%. In 2017, service performance was 96%. 

Delivery Efficiency Index 
in %

92

93

94

96

96

2013

2014

2015

2016

2017

Responsiveness

Satisfactory handling of customer complaints is an integral 
part of our quality system. Measures include response 
times and use of social media. In Decorative Paints, we 
launched a new cloud-based solution which is integrated 
with our customer relationship management (CRM) 
system, increasing response speed and quality.

Expectations

Business change is driven by a deeper understanding 
of customer needs obtained through market research, 
customer discussions, focus groups and targeted surveys. 
Results are integrated into the CRM system.

The Resource Efficiency Index demonstrates how 
AkzoNobel is driving margin growth which has been de- 
coupled from resource constraints, thereby reducing short-
term costs and long-term risks. The index is defined as 
gross margin divided by cradle-to-grave carbon footprint 
– reported as an index using 2012 as the baseline year.

We selected gross margin as an indicator of added  
value as it is comparatively stable and captures 
the financial effects of innovations and commercial 
improvements. Carbon footprint is an important indicator 
of resource productivity across our value chains. The 
Resource Efficiency Index is therefore an integrated 
indicator of our business imperatives – value selling and 
resource productivity.

In 2017, our volume grew in all areas. We also acquired 
an industrial coatings business from BASF. As a result, 
our carbon footprint increased slightly, even though our 
emissions per ton of product went down. Combined with a 
lower gross margin, the Resource Efficieny Index equaled 
106 compared with the 2012 baseline of 100.

Resource Efficiency Index 
gross margin/CO2(e) indexed

100

98

96

113

112

106

2012

2013

2014

2015

2016

2017

Resource Efficiency Index is gross margin divided by cradle-to-grave carbon footprint, 
expressed as an index. The index is set at 100 for 2012, since this is the baseline 
year for our strategic sustainability objectives.

AkzoNobel Report 2017  |  Sustainability statements

171

Resource  
productivity

AkzoNobel is driving resource productivity to make the 
most of valuable raw materials, reducing environmental 
impact, while strengthening our business.

Initiatives to improve material efficiency, right-first-time 
and first quality production throughout our operations are 
integrated in the AkzoNobel Leading Performance  
System (ALPS). By focusing on resource productivity, 
ALPS drives an explicit value agenda, as well as long-
term operational excellence, engaging all our operations 
employees in common goals. This systematic approach 
drives increased raw material efficiency and reduces 
waste, while better planning processes help to reduce 
slow-moving and obsolete stocks. We use a range of best 
practice manufacturing indicators to monitor progress, as 
well as the operational eco-efficiency parameters  
(see Note 7).

5

Note 5: Supplier engagement 

In order to make the most productive use of resources, 
especially raw materials, we work closely with suppliers, 
identifying and minimizing supply chain risks, creating 
value through continuous improvement and seeking out 
collaboration and joint development opportunities to 
ensure a secure and sustainable supply of products.

Supplier segmentation

We have segmented suppliers based on an assessment  
of their performance, our business relationship and 
potential risks and opportunities. One segment includes 
suppliers in emerging markets who require special 
attention for labor conditions, environmental performance, 
business integrity and security of supply of raw materials. 
The other segment includes suppliers with a high level 
of spend, dependency, or potential for partnership, joint 
innovation and collaboration on long-term sustainability 
initiatives. In 2017, supplier segmentation was integrated 
into the Supplier Management process under the ALPS 
Source program.

Supplier sustainability framework

Our supplier sustainability framework supports continuous 
improvement and delivery of our shared goals. The 
foundation is AkzoNobel’s Code of Conduct for business 
partners, while the framework includes processes for 
supplier support visits, Together for Sustainability (TfS) 
assessment and key supplier management.  

Business Partner Code of Conduct
Suppliers sign the code to confirm their compliance with 
environmental, social and governance requirements. 
Signatories cover 97% of the product related (PR) spend 
and 86% of the non-product related (NPR) spend.  

Supplier support visits 
This well-established program – designed to develop 
suppliers in emerging markets with particular risks – is 
now an integral part of our supplier selection, strategy and 
collaboration processes.

Together for Sustainability (TfS)
TfS assessments and audits facilitate proactive supplier 
risk management in the chemical industry. AkzoNobel 
verifies its own activities against industry best practice, 
and achieved the EcoVadis Gold recognition level for the 
third time in 2017.

Vision: Sustainable supply

Mission: Measurable development and delivery

Process 1:
Supplier 
support visits

Process 2:
Together for
Sustainability

Process 3:
Key supplier
management

Values: Business Partner Code of Conduct

Risk developments in % of suppliers

  2016  

  2017 

38

37

42

39

4

2

19

19

High risk

Medium risk

In control

Low risk

172 Sustainability statements  |  AkzoNobel Report 2017

2013

96

83

392

–

–

–

2014

98

80

432

539

20

–

2015

98

81

455

724

65

2

2016

99

86

136

1053

166

37

2017

97

86

160

1274

262

97

4  Supplier support visits, supplier numbers rebaselined in 2016.
5  Includes TfS shared assessments/audits, cumulative.

ALPS Source
In 2017, under ALPS Source, we introduced our  
Supplier Management process, which measures supplier  
performance on quality, delivery, innovation and 
sustainability.

Key performance indicators – supplier management

Product related1 suppliers signed Business Partner CoC2 (% 
of spend)

NPR3 suppliers signed Business Partner CoC2 (% of spend)

Suppliers on SSV4 program since 2007

Third party online sustainability audits (TfS)5

Third party on-site sustainability audits (TfS)5

Supplier Sustainability Balanced Scorecard

1  Product related = Raw materials and packaging.
2  Business Partner Code of Conduct.
3  Non-product related.

TfS assessment of our suppliers covered more than 63% 
of spend in 2017, while the average score improved by 
3%, including a positive impact on the human rights score.

The diagram on the previous page shows suppliers 
assessed by EcoVadis with risk levels set by AkzoNobel 
based on the supplier’s EcoVadis score. The proportion 
of “low risk” suppliers is increasing as a result of our 
improvement activities during the year.

Key supplier management  
Our key supplier management process focuses on 
suppliers with whom we have: contractual relationships; 
opportunities for meaningful value creation; partnerships 
or joint innovation projects; or who have a material 
impact on our upstream carbon footprint. In 2017, the 
number of suppliers in this group increased from 35 to 
150, representing 80% of our upstream carbon footprint. 
Key suppliers work with us on a balanced scorecard 
assessment of their sustainability maturity level based 
on fulfilling the minimum TfS score criteria and aligning 
on annual improvement objectives, including carbon 
footprint reduction. The scorecard now also includes KPIs 
on energy, waste, water and circular raw materials. From 
2018, KPIs will include human rights. 

6

Note 6: Carbon positive

AkzoNobel is taking steps towards a positive carbon 
balance. We see carbon footprint reduction as an 
important measure of climate impact and protection, and 
also as a proxy indicator of resource productivity – how 
efficiently we and our supply chain partners are using raw 
materials and energy in our products and operations.  

Climate change

Climate change is one of the biggest challenges that 
will shape the way we do business, both now and in 
the decades to come. We support the Paris Agreement 
reached at COP21 of keeping the global average 
temperature increase well below 2°C above pre-industrial 
levels and pursuing efforts to limit temperature rise to 
below 1.5°C. 

To support the transition to a low carbon economy and 
help reduce our industry’s dependence on fossil fuels, we 
have committed to carbon neutrality by 2050. We also 
joined the RE100 initiative, emphasizing our commitment 
to source 100% renewable energy by 2050.

Carbon pricing

We introduced carbon pricing into relevant investment 
decisions, and merger and acquisition initiatives, to 
drive further awareness of the environmental and future 
economic impact of major decision-making. It also enables 
us to make more informed decisions and strengthen our 
sustainable business portfolio. Alongside the base case 
for any investment, we routinely include the impact of a 
cradle-to-grave carbon footprint cost at a price of €50 per 
ton. With many countries discussing different schemes 
to put a price on carbon as part of their legally binding 
COP21 carbon reduction targets, carbon pricing enables 
sustainability leaders to de-risk their businesses. In 2017, 
we included carbon pricing in seven major appropriation 
requests submitted to the Executive Committee.

AkzoNobel Report 2017  |  Sustainability statements

173

Avoided emissions

To support our growth agenda, we focus on creating 
positive value for our customers. We develop and sell 
solutions that help customers avoid energy use and 
carbon emissions, such as Dulux Trade Plus products, 
as described in the Introduction to this section. Using the 
avoided emissions guidelines we developed together with 
the International Council of Chemical Associations and the 
World Business Council for Sustainable Development, we 
have started to evaluate the amount of carbon emissions 
society avoids by using the solutions we have developed, 
compared with mainstream solutions. First results show 
these avoided emissions add up to nine million tons of 
CO2, compared with our total product cradle-to-grave 
footprint of 24.6 million tons.

Our target is to reduce our product cradle-to-grave carbon 
footprint by 25-30% per ton of sales between 2012 and 
2020, including the impact from VOC emissions. We 

Cradle-to-grave product carbon footprint 
in million tons of CO2(e) and % reduction per ton of sales

  Scope 3 downstream  
  Scope 1 & 2 
  Scope 3 upstream

  % reduction CO2(e) per ton of sales
  Target

-4

26.9

3

24.6

6

23.7

7

24.6

intend to achieve this through innovation, technology and 
energy management, by switching to renewable energy 
and bio-based materials. Because we measure carbon 
footprint on a cradle-to-grave basis, collaboration  
with suppliers and customers is crucial for our success. 

In 2017, we were able to further reduce our carbon 
footprint per ton sold, more than offsetting the impact of 
the Industrial Coatings business acquired from BASF. Our 
cradle-to-grave footprint per ton of sold product is now 
7% lower than the 2012 baseline.

Our share of renewable energy continues to improve. 
Emissions from our own operations are 9% lower than 
in 2016. We continued our work with suppliers and have 
increased sales of paints with a lower carbon footprint 
in Asia. As volumes grew, our total product footprint 
increased to around 24.6 million tons of CO2(e), which  
is 11% lower than 2012. Without the BASF acquisition,  
our absolute cradle-to-grave footprint would have  
been approximately equal to that in 2016, while the 
reduction of footprint per ton from the 2012 baseline 
would have been approximately 10%.    

AkzoNobel carbon footprint in million tons CO2(e) 

10

3

8

3

1

Raw materials

Own operations

Customer 
operations 

End-user

End-of-life

Other

Material strategies
for key raw 
materials

Energy strategy
including 
renewable energy

New developments to reduce
energy use during product application

Renewable raw
materials result in 
less fossil carbon 
in our products 

Energy sales,
non-product
related scope 3
activities

Joint activities 
with suppliers 

Operations 
management

Paints containing less solvents 

25-30

Operational 
eco-efficiency

2014

2015

2016

2017

2020

The 25-30% target applied to the combined businesses of AkzoNobel in 2017. 
AkzoNobel Paints and Coatings and the separated Specialty Chemicals companies will 
review and set their own individual targets in due course.

174 Sustainability statements  |  AkzoNobel Report 2017

Reformulations using lower footprint raw materials 
and new products with customer benefits 

Cradle-to-grave product carbon footprint  
Total in million tons CO2(e) and reduction per ton of sales

AkzoNobel

Scope 3 upstream

Scope 1 & 21 

Scope 3 downstream

Total

% reduction per ton of sales

Decorative Paints

Total

% reduction per ton of sales

Performance Coatings

Total

% reduction per ton of sales

Specialty Chemicals

Total

% reduction per ton of sales

2014

2015

2016

2017

10.7

4.0

12.2

26.9

-4

3.9

0

13.6

-2

9.4

-2

9.7

3.8

11.1

24.6

3

3.6

4

12.3

-2

8.6

6

9.5

3.7

10.5

23.7

6

3.7

9

11.6

-2

8.4

9

9.7

3.4

11.5

24.6

7

3.7

16

12.6

-5

8.2

15

1  Scope 1 and 2 includes emissions from our facilities and our own transport, 

including VOCs.

Total volume of raw materials in % per source

Total energy in % by source

47%1

A

C

B

1  11% of organic raw 
materials are from 
renewable sources.

A Renewable energy 

B Natural gas 

C Coal 

D Nuclear 

E Other fossil fuels 

45

29

14

10

2

E

D

C

B

A

A Renewable raw materials (bio-based) 

B Fossil-derived materials (petrochemicals) 

C Inorganic materials (e.g. salt, minerals, clays) 

Renewable energy  

in % of total electricity, 
heat and energy use

Renewable electricity (%)

Renewable heat (%)

Renewable energy (%)

2015 

2016 

2017 

44

16

38

46

17

40

52

22

45

Ambition 
2020 

–

–

45

5

42

53

A detailed breakdown of our greenhouse gas emissions, 
including scope 3 and scope 2 location-based emissions, 
is available on our website.

of bio-based materials relevant to our markets, we have 
been setting up and developing partnerships across our 
supply chain. 

The illustration on the previous page highlights the impact 
of our main initiatives on different areas of our value chain:  
•  Raw materials that have a lower footprint and are 

bio-based or recycled

•  Improved energy efficiency and fuel mix for our energy-

intensive operations (see Note 7)

•  Improvements in formulation to reduce product 

footprint, particularly during customer application  
(see Note 1)

Raw materials contribute around 40% to our cradle- 
to-grave product carbon footprint. Bio-based or recycled 
materials can, in most cases, offer an option to reduce  
this footprint. In order to accelerate the deployment  

We partnered with Advanced Biochemical (Thailand) Co., 
Ltd. (ABT) and EY to develop a new online tool which  
can track the use of bio-based raw materials in products 
for end customers. The new system, called ProBioTracker, 
will be the first tool ever to use e-certification to track 
bio-based content along the value chain.

Our renewable energy supply strategy has three 
focus areas: protecting our current renewable share; 
participating in cost-effective, large energy ventures;  
and exploring commercially feasible on-site renewable 
energy generation.

The diagrams above detail our energy mix and renewable 
energy use. We made good progress on some key 
programs and initiatives during 2017 in order to increase 
the use of renewables in our energy supply and decrease 
our carbon footprint. The proportion of renewable  
energy in our operations is now 45%, which is already at 
our 2020 ambition level.

AkzoNobel Report 2017  |  Sustainability statements

175

 
 
 
 
Performance Coatings continued its global material 

and both this and the total waste to landfill reduced by  

efficiency program for all businesses, focusing on  

8% and 13% respectively in 2017.

yield improvement in production. A wide variety of  

Energy and greenhouse gas 

emissions

smaller projects (more than 200) has resulted in savings  

Total waste volume and waste per ton of production 

Energy use per ton of production flattened, while absolute 

generated were down by 4% and 5% respectively in 2017. 

energy consumption in 2017 was up 1% compared  

Hazardous waste per ton of production decreased by  

with 2016, in line with a change in product mix and volume 

Specialty Chemicals converted some of its waste streams 

5%. The significant reduction in waste in 2017 was 

changes. In 2017, 57% (122 out of 214) of our sites 

into valuable by-products, in line with the concept of the 

achieved by many specific material efficiency activities in  

improved their relative footprint with regard to  

circular economy.

a large number of sites around the globe. 

energy use compared with 2016, while 78 sites are using 

Energy use in 1000 TJ

  Energy use   

  GJ per ton of production

5.7

98

5.6

95

5.5

97

5.5

98

100% renewable electricity (14 new in 2017).

Greenhouse gas emissions in million tons 

  Direct CO2(e) Mt  

  Indirect CO2(e) Mt

    kg CO2(e) per ton of production

224

221

209

2.8

1.1

2.3

1.5

2.0

1.6

190

1.9

1.5

2014

2015

2016

2017

2014

2015

2016

2017

Total greenhouse gas emissions made up of direct emissions from processes and 

combustion at our facilities and indirect emissions from purchased energy.

of €10 million. 

Waste

Effective waste management helps to increase raw 

material efficiency in our manufacturing operations, while 

reducing both our environmental footprint and costs. 

AkzoNobel has moved the focus from managing and 

reducing total “end of pipe” waste to also eliminating 

waste by increasing material efficiency throughout the 

manufacturing process, among other initiatives.

Our ambition is to drive towards zero waste to landfill 

in the coming years. A program with concrete projects 

is being implemented to support this ambition. The first 

priority is to reduce the hazardous waste to landfill,  

Total waste in kilotons

  Reusable  

  Non-reusable

8.6

9.0

77

72

79

75

8.1

7.8

79

79

64

58

  Total kg per ton of production

Hazardous waste in kilotons 

  Reusable  

  Non-reuseable not landfill 

  Non-reuseable to landfill 

  Total kg per ton of production

37

36

3.4

20

3.3

20

3.2

26

28

3.0

28

24

1.7

2.0

1.1

1.0

2014

2015

2016

2017

2014

2015

2016

2017

Waste means any substance or object arising from our routine operations which we 

Hazardous waste is waste that is classified and regulated as such, according to the 

discard or intend to discard, or we are required to discard.

national, state or local legislation in place.

AkzoNobel Report 2017  |  Sustainability statements

177

176Sustainability statements  |  AkzoNobel Report 2017Own operationsCustomeroperationsRawmaterialsProductBy-productWaste58Reusable79Non-reusable137 1917,700 Raw material flow in kilotonsImprovement of each of the eco-efficiency parameters per ton of production (% vs 2009)SOxNOxVOCCODFresh waterIndirect CO2(e)Direct CO2(e)EnergyWaste46484233 373332214AkzoNobel drives resource productivity by increasing raw material efficiency, reducing energy consumption and achieving decreases in the generation of waste streams, emissions to water and emissions to air. Our efforts benefit the planet, as well as our business performance, as they simultaneously ensure our license to operate, reduce our environmental footprint and reduce operational costs.We use our company-wide continuous improvement program ALPS (AkzoNobel Leading Performance System) to drive the agenda. We continuously measure progress on a range of operational eco-efficiency indicators and, on a quarterly basis, we report internally on our performance and continuous improvement, and define actions for further improvement. Specific projects (currently 639 in total) are included in the AkzoNobel Tracker, which monitors financial benefits and environmental impact.Great results have been achieved on operational eco-efficiency since the start of this ongoing program in 2009. The eco-efficiency footprint was reduced by 31%, while improvements on the individual parameters were also significant. Material efficiencyAkzoNobel has increased its focus on material efficiency and is maximizing the conversion of raw materials into final product by solving the root cause of the losses. This will not only reduce the amount of waste and waste water – as well as the carbon related to our raw materials upstream – but will also help our bottom line.At Decorative Paints, the material efficiency program was continued, focusing on a better conversion of raw materials into final products, for example by recycling wash water, including recycling the paint captured in the washing process.Note 7: Operational eco-efficiency 7 
 
 
 
 
 
 
 
Performance Coatings continued its global material 
efficiency program for all businesses, focusing on  
yield improvement in production. A wide variety of  
smaller projects (more than 200) has resulted in savings  
of €10 million. 

Specialty Chemicals converted some of its waste streams 
into valuable by-products, in line with the concept of the 
circular economy.

and both this and the total waste to landfill reduced by  
8% and 13% respectively in 2017.

Total waste volume and waste per ton of production 
generated were down by 4% and 5% respectively in 2017. 
Hazardous waste per ton of production decreased by  
5%. The significant reduction in waste in 2017 was 
achieved by many specific material efficiency activities in  
a large number of sites around the globe. 

Waste

Effective waste management helps to increase raw 
material efficiency in our manufacturing operations, while 
reducing both our environmental footprint and costs. 
AkzoNobel has moved the focus from managing and 
reducing total “end of pipe” waste to also eliminating 
waste by increasing material efficiency throughout the 
manufacturing process, among other initiatives.

Our ambition is to drive towards zero waste to landfill 
in the coming years. A program with concrete projects 
is being implemented to support this ambition. The first 
priority is to reduce the hazardous waste to landfill,  

Energy use in 1000 TJ

  Energy use   

  GJ per ton of production

5.7

98

5.6

95

5.5

97

5.5

98

Energy and greenhouse gas 
emissions
Energy use per ton of production flattened, while absolute 
energy consumption in 2017 was up 1% compared  
with 2016, in line with a change in product mix and volume 
changes. In 2017, 57% (122 out of 214) of our sites 
improved their relative footprint with regard to  
energy use compared with 2016, while 78 sites are using 
100% renewable electricity (14 new in 2017).

Greenhouse gas emissions in million tons 

  Direct CO2(e) Mt  
  Indirect CO2(e) Mt

    kg CO2(e) per ton of production

224

221

209

2.8

1.1

2.3

1.5

2.0

1.6

190

1.9

1.5

2014

2015

2016

2017

2014

2015

2016

2017

Total greenhouse gas emissions made up of direct emissions from processes and 
combustion at our facilities and indirect emissions from purchased energy.

Total waste in kilotons

  Reusable  
  Non-reusable

8.6

9.0

77

72

79

75

  Total kg per ton of production

Hazardous waste in kilotons 

  Reusable  
  Non-reuseable not landfill 

  Non-reuseable to landfill 
  Total kg per ton of production

8.1

7.8

79

79

64

58

37

3.4

20

36

3.3

20

3.2

26

28

3.0

28

24

1.7

2.0

1.1

1.0

2014

2015

2016

2017

2014

2015

2016

2017

Waste means any substance or object arising from our routine operations which we 
discard or intend to discard, or we are required to discard.

Hazardous waste is waste that is classified and regulated as such, according to the 
national, state or local legislation in place.

AkzoNobel Report 2017  |  Sustainability statements

177

 
 
 
 
 
 
 
 
Greenhouse gas (GHG) emissions from our facilities are 
primarily related to the fuel and power we use. This section 
reflects the performance of our own operations covering 
the gate-to-gate scope. 

Total GHG emissions per ton of production decreased by 
9% in line with the absolute GHG emissions decrease of 9%.

Local air quality

Air monitoring from AkzoNobel operations is focused on 
volatile organic compounds (VOC) and NOx and SOx 
emissions, with emissions being monitored and controlled 
as required.

Volatile organic compounds 
(VOC)
All our businesses manage VOC emissions from 
operations, in line with national (e.g. in China) or 
supranational (European Commission) legal requirements. 
The VOC reduction focus for our Paints and Coatings 
businesses concentrates on low/zero VOC product 
design, going beyond controlling VOC emissions from 

Volatile organic compounds in kilotons

  Volatile organic compounds    

  kg per ton of production

0.18

3.1

0.18

3.0

0.16

2.9

0.15

2.6

our operations. Reducing VOC emissions from our sites 
remains part of the scope of our operational eco-efficiency 
program, while our Research, Development and Innovation 
groups are working on projects to reduce the solvent 
content of our products (see Note 1).

VOC emissions per ton of production and total VOC 
emissions decreased by 11% and 10% respectively  
in 2017.

NOx and SOx

NOx and SOx emissions may have a significant impact on 
local air quality because of their potential contribution to 
acidification and smog formation. The emissions of these 
gases are very limited for Paints and Coatings (less than 
1% for both NOx and SOx).

Both NOx emissions per ton of production and total 
emissions decreased 10%. Optimization of our Delesto 
unit in Delfzijl, the Netherlands, resulted in a reduction of 
more than 20%, reducing the impact by over 100 tons.

SOx emissions (from process emissions and energy) were 
down by 22%, with a significant decrease achieved in 
LeMoyne, US, due to the start-up of an SO2 recovery unit.

NOx and SOx emissions 

in kilotons

NOx

NOx kg/ton

SOx

SOx kg/ton

2014

2015

2016

2017

1.3

0.08

3.7

0.22

1.7

0.10

3.8

0.22

1.6

0.09

5.2

0.30

1.5

0.08

4.1

0.23

Ozone depleting substances

Emissions of ozone depleting substances are at a very 
low level, 0.8 tons (2016: 1.8 tons). They are mainly due 
to Freon22 from maintenance in older air conditioning and 
cooling units, which are replaced when appropriate.

Fresh water availability

Sustainable water supply is essential to life and the 
sustainability of our business. AkzoNobel relies on water 
for raw material production, product formulation and 
manufacturing, power generation, cooling, cleaning, 
transportation and the effective use of certain products. 
Currently, 87% of our fresh water intake is from surface 
water, while 84% is used for cooling, which is only slightly 
heated before being returned to the original source.

We manage water consumption and its related risks using 
a fresh water risk assessment tool, completed by each 
manufacturing site. The tool assigns risk levels to water 
sources, supply reliability, efficiency, quality of discharges, 
compliance and social competitive factors. In total, 94% 
of our sites have sustainable fresh water management in 

Fresh water use in million m3

  Fresh water consumption    

  m3 per ton of production

15.2

263

16.0

274

12.8

224

12.4

219

2014

2015

2016

2017

We measure halogenated and non-halogenated organic compounds 
discharged to air.

Emissions may form acid rain that can lead to acidification. The gases are emissions 
from manufacturing and combustion of fuel that we burn. The total quantity of NOx/
SOx emissions from manufacturing processes discharged directly to air (e.g. after 
any abatement process) and the quantity of NOx/SOx emissions calculated from the 
use of fuels.

2014

2015

2016

2017

Fresh water use is the sum of the intake of groundwater, surface water  
and potable water.

178 Sustainability statements  |  AkzoNobel Report 2017

 
 
 
179AkzoNobel Report 2017  |  Sustainability statements1Other28Product11Potable water18Groundwater190190Surface waterOwn operationsplace, as measured by the risk assessment tool. In 2017, all new sites and sites in at-risk areas identified by the previous tool were reassessed.Total fresh water use and fresh water use per ton of production were down by 2% and 3% respectively. By subtracting the water used for cooling purposes from the total fresh water use, our net water use is calculated and this decreased by 5%.Waste waterIn total, 95% of the chemical oxygen demand (COD) is caused by only ten production locations, with the remainder being generated by numerous sites. These ten locations are the primary focus for improvement actions. The COD load to surface water per ton of production increased to 0.07 kg/ton, whereas the total COD load increased to 1.3 kilotons. Although some sites reduced their emissions per ton in 2017 (such as Stockvik in Sweden), increased volumes, change in product mix and process changes in our polysulfides plant in Greiz (Germany) led to a net increase. Soil and groundwater  remediationWe periodically review historic contamination at our sites, taking remedial action when required, and have procedures to prevent new contamination.A dedicated group of legal and environmental experts assesses, manages and resolves environmental liabilities. In line with IFRS accounting rules, we make provisions  for environmental remediation costs when it is probable that a liability will materialize and the cost can be reasonably estimated. We have set aside an additional   Water flow in million m3Chemical oxygen demand (COD) in kilotons   Chemical oxygen demand      kg per ton of production20172016201520141.41.41.11.30.080.060.070.08COD is the amount of oxygen required for the chemical oxidation of substances in the waste water effluent that is discharged into surface waters.€18 million, which we believe is sufficient for the sites where we have ownership or responsibility. See Note 17  of the Consolidated financial statements.Mandatory annual environmental liability reviews are conducted to review risks, monitor progress in  resolving our liabilities and assess changes in company exposure.Sustainability statements  |  AkzoNobel Report 2017180AkzoNobel Report 2017  |  Sustainability statementsClick to  watch video181The striking livery on the team AkzoNobel yacht combines eight custom mixed colors in an intricate design, which took around 1,400 man hours to apply. It also features metallic and pearl effects, which help it to stand out.There can’t be a global sporting event more suited to AkzoNobel than the Volvo Ocean Race. A perfect fit for the company’s strong maritime heritage and long association with the sea, it’s the perfect showcase for the company’s market-leading products and expertise. That’s why we became the official coatings supplier to the Volvo Ocean Race Boatyard for the 2017-18 edition. It means the entire fleet of Volvo Ocean 65 racing boats is coated with the company’s International and Awlgrip range of products.The company developed unique, eye-catching custom colors for every team in the race, and the partnership will ensure that the boats continue to look their best and withstand the ultimate test of performance as they battle through the toughest oceans on the planet. Once a leg ends, technical staff from the company’s Yacht business is on hand to offer advice and support to the shore crew application teams. They have access to a purpose-built paint storage unit which is available at each stopover and includes all the International and Awlgrip coatings used on the entire fleet. It features the materials needed to carry out everything from a small repair through to a complete repaint of the boats.“We’re there to give technical support to the Boatyard application teams, offer advice on workable solutions and answer any questions we may face at the time,” explains Gareth Thomas, Technical Support Team Manager at AkzoNobel’s Specialty Coatings business. “It really is a matter of having the answers there and then, minimizing any delay as the turnaround for the boats is very tight.”And while the products used on each boat need to be able to withstand whatever Mother Nature chooses to throw at them, it’s the glossy, colored finish that everyone can see all the time – so this requires continual maintenance to ensure the boats always look good.“Each boat is a giant marketing tool and as such corporate colors and designs are incredibly important,” continues Gareth. “This required very specific color matching and we often had to match challenging print references. Fortunately, color matching is something AkzoNobel is very good at, and the on-site container and mixing rack we have available in the Boatyard enables us to mix all the colors we’ve developed for the teams right there on the spot.”THE ULTIMATE TEST  OF PERFORMANCE8

Note 8: Employees

AkzoNobel’s sustainability agenda is integral to our 
employee value proposition. By focusing on the success 
and sustainability of the business, we attract, retain 
and motivate our employees. Sustainability is our core 
principle, defining who we are and what we stand for.

Attracting and retaining talent

We are proud to have been externally recognized as a 
leading employer in many of our key countries, including 
Brazil, China, France, UK, the Netherlands and Sweden. 

Productivity and ROI of human capital

Human capital ROI ratio

Return on human capital investment (%)

2015

1.58

54

2016

1.57

56

2017

1.49

53

The company’s Integrated Talent Management programs 
are a vital investment in our human capital – the skills and 
knowledge of employees – to ensure that we are equipped 
to drive the company’s growth and profitability.    

Workforce planning

Workforce planning is a mandatory process at strategic 
and operational levels to develop the organization in line 
with the future needs of each business, and sets the basis 
for our budgeting, recruitment, development and talent 
management processes.

As part of workforce planning, we identify critical roles  
and focus on the succession planning of these roles  
to ensure business continuity. To sustain and improve  
our talent pipeline, we are focusing on the identification 
and development of our internal talent through  
frequent management reviews and targeted individual 
development plans. In 2017, internal promotions  
at executive level were at 74%, up from 61% the  
previous year.

In 2017, overall employee turnover was 12% (2016: 11%), 
while the voluntary turnover was 6% (2016: 7%). This  
puts us close to the chemical industry benchmark  
of APQC (10% overall turnover) and the Asian benchmark 
(AkzoNobel 14%, compared with the 14% benchmark). 
High potential employee turnover totaled 5%. Although up 
by one percentage point from 2016, this can be seen as a 
positive achievement in light of the business context.  

Capability building

We are focused on building the functional and leadership 
capabilities needed to support sustainable, profitable 
growth. During 2017, we identified the required 
competencies for our key commercial roles and simplified 
and updated the competency and development 
frameworks for Communications, Finance, Human 
Resources, Research, Development and Innovation and 
Customer Service.  

Human capital ambitions

Employee engagement score 
(0 – 5 scale)

Female executives  
(in %)

Female executive potential 
pool (in %)

Executive vacancies filled 
internally (in %)

High potential turnover 
(in %)

2014 2015 2016 2017

Ambition
2020

3.97

4.03

4.17 3.95*

4.20

17

24

68

19

25

58

6

19

30

61

4

19

28

74

5

25

30

70

<5

* 2017 engagement data covers August to December and was gathered for the first 
time through regular Pulse surveys instead of a single annual survey.

Throughout 2017, around 2,000 people managers 
participated in the Leadership Essentials program, which 
develops the leadership behaviors that are incorporated in 
our performance management system. 

Diversity and inclusion

AkzoNobel is developing an increasingly engaged, diverse 
and capable workforce which can deliver our vision of 
leading performance in the markets in which we operate. 
We believe it’s also important that our management teams 
reflect the diversity of our overall workforce, because 
inclusive and diverse teams are better able to understand 
customer needs and innovate to meet their requirements. 

Diversity and inclusion principles have been embedded 
in our people management processes and leadership 
training. We continue to analyze and look to close the 
8% gap between the average male and female salary at 
executive level. Analysis showed that only 0.3% of the 
8% overall gap can be attributed to gender, while the 
rest of the gap can be attributed to other factors such as 
function, age, salary grade and country of work.

Engaged employees

In response to the change agenda in the company, we 
launched a continuous process for surveying employee 
feedback in August 2017. A random sample of employees 
participated in short bi-weekly surveys. These regular 
“Pulse” surveys are helping management respond more 
quickly to employee needs during this period of transition. 

The Pulse results for August to December 2017 show 
strong adherence to our core principles, a commitment 
to deliver quality and strong relationships at work. In view 
of the significant organizational changes we experienced, 
employees also expressed a sense of uncertainty and 
concerns about job security. Our leadership development 

182 Sustainability statements  |  AkzoNobel Report 2017

 
 
9

Note 9: Safety

curriculum has been adjusted to enable managers to 
provide stronger change leadership by acknowledging 
uncertainties and engaging with individuals about their 
development needs.

AkzoNobel strives to deliver leading performance in health, 
safety, environment and security (HSE&S) with a vision to 
deliver zero injuries, waste and harm through operational 
excellence.

Restructuring and separation 

We continued to restructure our business in 2017 to  
align with our company strategy. The primary focus  
was on the further implementation of our Global Business 
Services (GBS) organization and creating two focused, 
high performing businesses. As part of the change 
process, we use employee and customer sounding  
boards to gather feedback from the organization and  
our internal customers. 

Employee total reportable injuries injury rate

  Target

0.38

0.31

0.28

0.20

0.24

0.20

The strategic priorities set by the Executive Committee for 
2017-2020 are to drive:
•  Continuous improvement of HSE&S processes to 

achieve leading maturity levels 

2014

2015

2016

2017

2017

2020

•  The implementation of the HSE&S management 

systems to achieve zero losses of primary containment 
and zero regulatory actions 

•  A commitment-based HSE&S culture and embed 

operational excellence to achieve our vision of zero 
injuries, waste and harm

During 2017, AkzoNobel made progress in delivering 
on each of these priorities, once again reducing the 
number of injuries suffered by employees and contractors, 
and ranking best-in-class for health and safety in the 
Chemicals industry on the Dow Jones Sustainability Index. 
In 2017, AkzoNobel received the Responsible Care® 
Award from the Association of International Chemical 
Manufacturers in China.

People safety

The number of reportable injuries reduced by 27% 
compared with 2016, while the injury rate is now at the 
target level set for 2020 (0.20). Lost time injuries and 
contractor injuries also continued to reduce. 

In total, 77% of our locations have been reportable 
injury-free for more than a year. The overall downward 
trend in reportable injuries is in line with the increased 
maturity level in the implementation of our company safety 
programs, including the Life-Saving Rules, the continued 
implementation of the AkzoNobel HSE&S Common 
Platform programs and the drive for a commitment-based 
safety culture.

The total reportable rate (TRR) is the number of injuries, including fatalities, resulting 
in a lost time case, restricted work or requiring medical treatment by a competent 
medical practitioner per 200,000 hours worked. In line with OSHA guidelines, 
temporary workers are reported with employees, since day-to-day management is by 
AkzoNobel. Contractors are managed by their own companies.

Employee lost time injuries injury rate

  Target

0.18

0.15

0.12

0.08

0.06

0.04

2014

2015

2016

2017

2017

2020

The lost time injury rate (LTlR) is the number of injuries resulting in a lost time case per 
200,000 hours worked. Temporary workers are reported together with employees 
since day-to-day management is by AkzoNobel.

Focus on contractor safety was further increased in 
2017. The safety of both employees and contractors was 
improved by the introduction of standardized practices 
for safe working throughout the company, as well as 
standardized contractor management and evaluation 
procedures. The downward overall trend in TRR extended 
to the TRR for contractors, which also decreased 39%. 
The lost time injury rate was down 36%. There was one 
contractor fatality during the year at a construction project 
in India, caused by a fall from height. Prior to 2017,  
there had been no employee or contractor fatalities for  
five years.

AkzoNobel Report 2017  |  Sustainability statements

183

Contractors total reportable injuries injury rate

Process safety

Process safety events

AkzoNobel has developed a process safety management 
(PSM) framework for all operations, following industry 
standards and best practices. 

Loss of primary containment Level 1

Loss of primary containment Level 2

Process safety event Level 3

2016

2017

16

122

21

108

3,422

4,856

0.57

0.56

0.47

0.29

2014

2015

2016

2017

The contractor total reportable rate (TRR) is the number of contractor injuries, 
including fatalities, resulting in a lost time case, restricted work or requiring medical 
treatment by a competent medical practitioner per 200,000 hours worked.

Contractors lost time injuries injury rate

  Target

0.29

0.27

0.18

0.11

0.12

Implementation of the framework at site level is phased 
according to inherent risk. During 2017, a self-assessment 
tool and independent validation process was developed 
and rolled out for the first 43 sites. The next 75 sites 
completed implementation of their improvement plans 
according to schedule and will be validated in 2018. The 
remaining sites are on track to complete implementation of 
their PSM plans by the end of 2018. 

Process safety performance indicators are aligned 
with international best practice. A loss of primary 
containment (LoPC) is the main process safety indicator 
at manufacturing sites, with two levels of severity. As a 

2014

2015

2016

2017

2017

Process safety pyramid

The contractor lost time injury rate (LTlR) is the number of contractor injuries resulting 
in a lost time case per 200,000 hours worked.

A maturity self-assessment has been designed and 
implemented in order to drive continuous improvement in 
behavior-based safety at all manufacturing sites. 

Levels 
1

2

3

4

184 Sustainability statements  |  AkzoNobel Report 2017

PSE

PSE

PSE below threshold (of Level 2)

and near misses

Operational discipline

leading indicator, we also measure process safety events 
(PSEs), which are minor leaks or occurrences that could 
lead to more severe LoPCs.

In 2017, we raised awareness and improved reporting of 
the process safety indicators. The total number of LoPC 1 
and 2 reduced by 7% in 2017, compared with 2016. The 
number of LoPCs classified as Level 1 (highest severity) 
in 2017 was 21. The increase is partly a result of the 
improved reporting. Overall Level 1 and Level 2 LoPCs 
were below 2016. The number of PSE Level 3 (minor 
spills and leaks, which are readily controlled on site and 
have no regulatory notification requirement) has increased, 
illustrating the desire to report, investigate and learn from 
these process safety near misses, which creates more 
opportunity for learning and prevention. 

Product stewardship

During 2017, all businesses used the AkzoNobel Product 
Stewardship Continuous Improvements Tool (PSCIT) 
to assess the level of maturity in the eight key elements 
of product stewardship, following the principles of 
Responsible Care® and Coatings Care®. The maturity 
assessments showed an overall increase in level from 
6.5 in 2016 to 7.6 in 2017, indicating a continuous 
improvement over the year.

Priority substance management
In 2017, we continued with our proactive approach to the 
review and management of hazardous substances in our 
products and processes through our priority substance 
process. When the US Environmental Protection Agency 

 
(EPA) listed the first ten chemicals to be fully risk assessed 
under the 2016 update of the US Toxic Substances 
Control Act (TSCA), AkzoNobel had already evaluated 
nine of the ten substances and taken action to prohibit or 
control their use. We received recognition for our approach 
this year when the US EPA named AkzoNobel’s Surface 
Chemistry business as 2017 Safer Choice Partner of the 
Year in the Innovators category. 

In 2017, we identified, reviewed and prioritized issues for 
advocacy, including endocrine disrupting substances, 
nanomaterials, respiratory and skin sensitizers (substances 
causing an allergic reaction), scientifically appropriate 
classification for TiO2, and volatile organic compounds 
in China. Meanwhile, Chemical Watch’s Business Guide 
to Safer Chemicals (third edition), featured AkzoNobel’s 
Priority Substance Program in an entry entitled “Program 
drives safer products”.

Health 

As well as ensuring a safe working environment, healthy 
working conditions and managing illness-related 
absenteeism, AkzoNobel also fosters employee health 
and well-being as part of the company health strategy and 
occupational health program. Examples include industrial 
hygiene programs at site level and the promotion and use 
of our health risk appraisal tool, the Wellness Checkpoint. 
The online Wellness Checkpoint questionnaire is used  
by an increasing number of employees and their families. 
By the end of 2017, more than 18,200 people had  

Employee health

Occupational illness rate

2014

0.24

2015

0.14

2016

0.06

2017

0.04

Wellness Checkpoint use

>15,000

>16,200

>17,400

>18,200

Occupational illness frequency rate (OIFR) is the total number of reportable 
occupational illness cases for the reporting period per 1,000,000 hours worked. This 
parameter is reportable for employees and supervised contractors.

joined the program since its launch in 2008. During 2017, 
a further 5% of employees joined. 

Security 

Security at AkzoNobel is focused on securing people, 
information, assets and critical business processes against 
willful security risks on-site and while traveling. The level 
of standardization of procedures, processes and training 
for personnel dealing with security at all of our facilities will 
continue to increase.

A central security committee with functional 
representatives coordinates the main pillars of security: 
personnel security, facilities, Information Management 
(IM) security, travel security and intellectual property. The 
readiness of our security processes is assured via internal 
assessments, internal audits, and security drills. In 2017, 
the definitions of security incidents were improved and 
communicated throughout the organization. In 2017, 69 
security incidents were reported globally, which is the 
same frequency as 2016. Theft and vandalism represent  
the highest remaining event sub-types (similar to  
normal society). 

HSE&S management

AkzoNobel has a leading HSE&S management system 
driving continuous improvement through operational 
excellence in all aspects of HSE&S management, 
including procedures, training, self-assessments, annual 
improvement planning and independent internal audit, as 
well as promoting learning across the organziation.  
Our common processes require each site and business 
unit to develop their own safety improvement plan 
annually. Sites that are lagging in performance receive 
additional support from the central HSE&S organization.

10

Note 10: Human rights

As a major global manufacturer, AkzoNobel can potentially 
impact the lives of millions of people directly or indirectly. 
We therefore aim to make a positive impact through our 
products and programs.

We are committed to respecting human rights in our 
operations and value chains and expect the same from our 
business partners, supporting them where needed.  

Governance

Our commitment is led from the top. The Executive 
Committee is responsible for ensuring that the company 
operates in line with our core principles of safety, integrity 
and sustainability. Since 2016, a cross-functional Human 
Rights Committee (reporting to the Executive Committee) 
has been in place, with responsibility for implementing  
and maintaining the company’s human rights framework. 
The Compliance function oversees day-to-day human 
rights compliance.

Initial salient issues

During 2017, we studied possible impacts on the human 
rights of people across our value chain, building on the 
salient issues initially identified in 2016 (health and safety; 
working conditions; discrimination and harassment;  
under-age labor). 

To obtain stakeholder input, the following actions have 
been taken: 
•  Stakeholders: We validated and strengthened our 

human rights program through meetings with external 
and internal stakeholders (other than shareholders), 
including:
 – Meetings with NGOs, human rights experts, 

sustainable investors, peer companies, government 
bodies and other organizations to learn from their 
perspectives, knowledge and experiences

AkzoNobel Report 2017  |  Sustainability statements

185

 – Human rights expert meeting, which was attended 

by almost 20 experts from the academic world, trade 
unions, government, industry associations, investors, 
NGOs and peer companies 

 – Numerous randomly selected employees from 

different roles, seniority levels, regions, businesses and 
departments were asked to share their views on what 
they view as potential impacts on human rights by 
AkzoNobel, or by others across our value chain

 – Two human rights workshops were held with 

colleagues in China and India to identify potential 
impacts on human rights at regional level

•  Supply chains 

We conducted due diligence research into several raw 
material supply chains that are considered high risk in 
terms of impacting human rights, particularly with regard 
to health and safety, working conditions and under-age 
labor. The current raw materials in scope are barite, 
cobalt dryers, copper, cotton linters, mica pigments, 
palm oil, talc and tin. For example, we are engaging 
with our first-tier suppliers of pearlescent pigments 
that contain mica to partner on mapping the supply 
chain back to the mine of origin, and to make sure that 
sufficient due diligence is done on potential human 
rights abuses in the supply chain
•  Sanitary working conditions 

We have included a sanitary review in our HSE&S audits 
process using the WASH pledge questionnaire.  
In total, 37 locations have been assessed, of which 90% 
scored satisfactory, with no residual high risks to the 
health and safety and sanitary working conditions of our 
employees

•  Working hours 

We have identified opportunities for improvement  
on overtime management in Germany and Brazil, where 
local teams have worked on the assessment and 
mitigation of overtime issues. Overtime incidents have 
decreased by 50% in Germany, and by 60% in Brazil 

•  Discrimination and harassment 

An extensive analysis (using internal SpeakUp! 
and Wellness Checkpoint data) was carried out on 

186 Sustainability statements  |  AkzoNobel Report 2017

discrimination and harassment to identify the  
potential size of the issue, trends and root causes.  
New company rules on discrimination and harassment 
and bite-size trainings have been introduced to create 
further awareness

Salient issues - review 

Based on the information and insights gathered in 2017, 
the Human Rights Committee re-evaluated the salient 
issues which were initially identified. Potential human rights 
impacts were prioritized by their severity and likelihood. 
Our salient issues were adjusted as reflected below, with 
the following actions:
•  Health and safety in our value chain and connected 

communities:
 – Business partners: We expect from our business 
partners the same level of care for the health and 
safety of their employees working for us. We will 
continue the study into our high risk raw material 
supply chains and continue to improve our supplier 
assessment and evaluation framework

 – Sale of products: Because of the nature of our 

products, we acknowledge there is an inherent risk 
of impacting the human rights of the end-users of 
our products. In 2018, we will continue with our 
proactive approach to the review and management of 
hazardous substances in our products (see Note 9)
 – Communities: In 2018, we will conduct a study into 
the impact we have on communities surrounding  
our locations

•  Working conditions for employees and our business 

partners: 
 – Business partners: We will continue to assess and 

monitor working conditions at our business partners 
using our supplier assessment and evaluation 
framework and the new business partner compliance 
framework

 – Own operations: In 2018, the focus of due diligence 

actions will be on decent working hours and  
living wages

•  Discrimination and harassment in our operations:
 – We will continue with the implementation of the 
mitigating actions (rules, training, coaching) and 
measure effectiveness (develop track mechanism) 

•  Modern slavery in our supply chain:  

 – We will continue due diligence on high risk raw 

material supply chains

Grievance mechanism

We promote a feedback culture through communication 
and training. An open atmosphere helps to identify issues, 
including concerns relating to respect for human rights.

The SpeakUp! grievance mechanism offers our employees, 
business partners and the general public a confidential 
environment in which they can raise concerns relating to 
breaches of our Code of Conduct, including the human 
rights reflected therein. The results are reported annually 
(see Compliance and integrity management). 

For full details and progress information  
on our human rights framework, please visit:  
www.akzonobel.com/humanrights

187AkzoNobel Report 2017  |  Sustainability statementsWith 60% of our products connected to infrastructure, transportation and living, AkzoNobel is a key player in the process of ongoing urban transformation. During 2017, we carried out 332 (2016: 307) social projects with a total budget spend of about €3 million (2016: €4 million). In total, 4,821 (2016: 6,480) AkzoNobel volunteers supported the projects with 33,873 (2016: 44,498) volunteer hours. Our products also provide a meaningful contribution to society – we supplied 148,237 (2016: 173,334) liters of paint for our social projects during the year. We could not have done this alone, so we set  up strategic partnerships at a cost of around €1.5 million to help amplify our efforts. Let’s ColourOur global “Let’s Colour” program is an active expression of our belief in the power of paint to improve people’s lives. During 2017, we launched two new NGO partnerships. AkzoNobel and SOS Children’s Villages joined forces to use education and renovation to drive a positive impact on youth unemployment. The partnership aims to reach the young people of SOS Children’s Villages with our “Let’s Colour” program and professional training through the company’s painter academies around the world. The partnership kicked off with four countries in 2017 (Brazil, Indonesia, Nigeria and South Africa) and will expand to include six new countries in 2018.Meanwhile, people living in more than 23 countries around the world have benefited from the partnership between AkzoNobel and global peace movement MasterPeace. This involved painting 141 “Let’s Colour” Walls of Connection, transforming them into bridges that connect people. The walls were painted in 31 cities, in collaboration with 399 artists and 5,259 people involved in the painting process, including 259 AkzoNobel volunteers.In 2017, our employees took part in a total of 185 (2016: 99) “Let’s Colour” projects.Community RePaintEvery year, millions of liters of perfectly good paint are thrown away. The average household has 17 tins of  paint sitting in garages or sheds, whereas potentially up  to 65% of it could be good enough for reuse. Our Community RePaint initiative works across the Netherlands, Belgium and the UK, collecting leftover reusable paint and re-distributing it to communities, charities and people in need. Dulux AcademyEmployability is recognized as being a main driver for strong communities. This is something we are addressing in the UK, where there are massive skills shortages in the housing industry. Launched in 2016 and based at our site in Slough, the Dulux Academy is helping to address this shortage by upskilling decorators and training those new to the industry. Since opening, more than 3,000 individuals have been trained, which means the Dulux Academy is on track to train 10,000 decorators and apprentices by 2020. Building on this success, in September we opened a second Dulux Academy in the UK, based at our new paint plant in Ashington. 201720162015201416.016.817.115.022,9002,5312,6362,38520,00016,40013,5002,260Cumulative Community Program involvementCumulative data, since 2005   Projects (number)   Support (€ million)   Volunteers (number)Community Program Since it started in 2005, AkzoNobel’s Community Program has enabled thousands of employees around the world to contribute to society in a meaningful way. It encourages them to give hands-on support to sustainable projects, for which the program provides financial assistance. Note 11: Programs11Managing sustainability

Monitoring progress

We use key indicators to track our progress in delivering 
on the sustainable business imperatives of our 
sustainability agenda, with a baseline year of 2012:
•   Sustainable growth is measured through the Resource 

Efficiency Index 

•   One of the measures for resource productivity has been 
our cradle-to-grave carbon footprint per ton of sales

•   We measure the eco-premium segment of our 

sustainable product portfolios – the products and 
solutions that meet functional needs and also provide 
better environmental or social benefits for customers 
than market alternatives 

Management accountability

The Executive Committee has responsibility for 
incorporating the sustainability agenda in the company 
strategy and monitoring the performance of each business 
through the Operational Control Cycle.

The Sustainability Council advises the Executive 
Committee on new developments, performance and the 
integration of sustainability into management processes. 
The Council, which meets quarterly, is chaired by the  
CEO and includes the COO, Chief Supply Chain Officer, 
Chief Human Resources Officer and representative 
Business and Functional Directors. The Corporate Director 
of Sustainability reports directly to the CEO.

Reporting principles

Our reporting principles are based on the Global 
Reporting Initiative (GRI) G4 Sustainability Reporting 
Guidelines, supported by internally developed guidelines. 
Our complete reporting principles can be found on 
our website, in addition to an index of the GRI G4 

188 Sustainability statements  |  AkzoNobel Report 2017

Materiality matrix 

  Economic     

  Environmental     

  Social

l

s
r
e
d
o
h
e
k
a
t
s

r
o
f
e
c
n
a
t
r
o
p
m

I

h
g
H

i

1A

1G  1J

1B  1H

i

m
u
d
e
M

1C

1D  1K

1E  1F

w
o
L

1I  1L

1M  1N

1

Low

Medium

High

Importance for AkzoNobel

indicators and a summary of our UN Global Compact 
communication of progress. 

Creating shared value across 
three dimensions
Our shared value approach is reflected in the three-
dimensional profit and loss analysis (3D P&L), measuring 
value in economic, environmental and social terms. Our 
longer term strategic investment decision-making can 
benefit from this analysis. We have used scientific, publicly 
available methodologies for our assessment. 

Topic

Section of the report

A Material scarcity

Risk management

B Value selling

Value selling

C Fair taxes

D Integrity

Financial information Note 7: Income tax

Compliance and integrity management

E Economic performance

Strategic performance

F Supplier sustainability

Note 5: Supplier sustainability

G Climate strategy

Note 6: Carbon positive

H Resource productivity

Resource productivity

I Biodiversity

J Safety

Corporate website

Note 9: Safety

K Human rights

Note 10: Human rights

L Community involvement

Note 11: Programs

M Employee value

Note 8: Employees

N Stakeholder engagement Managing sustainability

In 2017, we updated the 3D P&L assessment (see table  
at the top of next page). We continue to work with  
others to further develop methodologies and agree on 
common approaches.

Impact valuation

We have worked with EY to analyze “impact pathways” 
from what a program or product does to its desired social 
goals, starting with the impact driver (see Value creation 
in the Introduction to this section). In the Santa Marta 
example (shown on the next page), that first step  
on the pathway is professional skills training or renovation 
and painting activities. For Dulux Forest Breath (also 
shown opposite), it is the reduction of indoor exposure  
to formaldehyde. 

 
 
Economic, environmental and social value in € billion (estimated) 

  Economic capital    

  Environmental capital    

  Social capital

9

5

8

-10

-1

-7

2

1

2

Upstream

Own operations

Downstream

Upstream

Own operations

Downstream

Upstream

Own operations

Downstream

Theory of change

Input

Activity

Output

Outcome/impact

Santa Marta project

25k liters of paint
>1,800 volunteers

53 “Let’s Colour” 
task forces activated

400 houses painted
50 painters trained

Forest Breath project

Resources
Time
Money

Use of absorbing 
functionality components 
in Dulux Forest Breath to 
create ability to absorb 
formaldehyde to reduce 
exposure to humans

Millions of liters of paint 
sold to Chinese market in 
2017 with ~0,06kg active 
substance (absorbing 
functionality components) 
per room painted

68% of inhabitants claimed im- 
proved self-esteem/self-confidence

Well-being effects due to
(employment) training

The overall social well-being impact 
is estimated to be in the range 
of €1-10 million

Reduced exposure to formaldehyde 
due to active substance for ~6 years

Reduction of negative health 
impacts due to less formaldehyde 
inhalation. Dulux Forest Breath leads 
to positive monetized health impact 
of ~€5 million based on paint 
sold in 2017 in China

The second step on the impact pathway is the societal 
outcome, including the direct effects of the business 
activities. For “Let’s Colour”, societal outcomes are the 
improvement of skills and self-esteem, and increased (self) 
employability opportunities. For Dulux Forest Breath, it’s 
the availability of the active substance to clean the  
air in painted rooms and so reduce the exposure of 
residents to formaldehyde and other organic pollutants. 

The outcomes then result in the third step on the 
pathway – the societal impacts – which are changes in 
society resulting from the activities. For “Let’s Colour”, 
this could be changes in the well-being of individuals and 
communities. For Dulux Forest Breath, it’s the reduction  
of formaldehyde inhalation. Using macro-economic  
data, we were able to quantify in monetary terms the 
positive impact that our products and programs brought  
to society in 2017.

Stakeholder engagement

We engage proactively with our stakeholders in order to 
learn from them and to collaborate. Our key stakeholders 
are employees (Note 8), suppliers (Note 5), customers 
(Note 3), communities (Note 11), governments and NGOs, 
industry associations and investors.

Governments and NGOs
We have been a signatory of the UN Global Compact 
since 2004 and a partner of the Caring for Climate 
platform. We subscribe to the UN Universal Declaration 
of Human Rights, the key conventions of the International 
Labor Organization and the OECD Guidelines for 
Multinational Enterprises, and we are a signatory to the 
Responsible Care® Global Charter and the CEO Water 
Mandate. We are a member of organizations such  
as the World Business Council for Sustainable 
Development (WBCSD), Forum for the Future and the 
Dutch Sustainable Growth Coalition.

AkzoNobel Report 2017  |  Sustainability statements

189

More than a century 
after Alfred Nobel’s 
death, his legacy of 
invention continues to 
inspire. In addition to 
his own laboratory in 
Sweden, he also used 
one in San Remo,  
Italy (pictured). 
AkzoNobel has come 
a long way since 
our founding father 
diligently worked  
in this laboratory, but  
we are still driven  
by innovation  
and great ideas.

The UN Sustainable Development  
Goals (SDGs) 
We contribute to the global development agenda by 
focusing on those SDGs where we can have the biggest 
impact, in line with the SDG Compass guide for business. 
Our main focus is on SDGs 11 and 17, as well as SDGs 3, 
7, 9, 12 and 13. 

Within the WBCSD, we are co-leading the development of 
a road map for the chemicals sector to contribute to the 
realization of the SDGs.

Investors
Following 2017 reviews, AkzoNobel is included in a 
number of leading sustainability indices: DJSI World, 
FTSE4Good, MSCI, ACWI ESG Leaders Index and Global 
Sustainability and SRI Index, Vigeo ESG indices and the 
Ethibel Sustainability Index (ESI) Excellence Global.  
We were awarded CDP Climate A- and recognized as a 
clear leader in the Chemical sector in CDP investor report. 
We retained our Gold rating at EcoVadis, our OEKOM 
prime status and we remain an industry leader according 
to Sustainalytics.

Supply chain and  
operations
l

Products

Programs

l
l

l
l

l

l
l
l
l
l

l
l
l
l
l
l
l
l

l
l
l
l
l
l

l

l

l

l

United Nations Sustainable Development Goals  
Assessment of AkzoNobel contribution
l Main   l Intermediate   l Minor

1 No poverty

2 Zero hunger

3 Good health and well-being

4 Quality education 

5 Gender equality

6 Clean water and sanitation

7 Affordable and clean energy

8 Decent work and economic growth

9 Industry, innovation and infrastructure

10 Reduced inequalities

11 Sustainable cities and communities

12 Responsible consumption and production

13 Climate action

14 Life below water

15 Life on land

16 Peace, justice and strong institutions

17 Partnerships for the goals

190 Sustainability statements  |  AkzoNobel Report 2017

 
 
AkzoNobel Report 2017  |  Sustainability statements

191

Assurance report of the independent auditor

To: Supervisory Board and Board of Management 
of Akzo Nobel N.V.

Our conclusion
Based on our review, nothing has come to our attention 
that causes us to believe the sustainability information 
included in the Report 2017 of Akzo Nobel N.V. does not 
present, in all material respects, a reliable and adequate 
view of:
•   The policy and business operations with regard to 

sustainability

•  The events and achievements related thereto for the 

year ended December 31, 2017, in accordance with the 
applied reporting criteria developed by AkzoNobel

Our opinion
In our opinion, the paragraphs “Monitoring progress” and 
“Management accountability” in the section “Managing 
sustainability” are prepared, in all material respects, in 
accordance with the applied reporting criteria developed 
by AkzoNobel.

What we are assuring
The sustainability information contains a representation of 
the policy and business operations of Akzo Nobel N.V.,  
Amsterdam, (hereafter: “AkzoNobel”) regarding 
sustainability and the events and achievements related 
thereto for 2017.

We have reviewed the sustainability information for the year 
ended December 31, 2017, as included in the following 
sections in the Report 2017 (hereafter: “the sustainability 
information”) of AkzoNobel:
•  Compliance and integrity management
•  Sustainability statements

Additionally, we have audited the paragraphs “Monitoring 
progress” and “Management accountability” in the section 
“Managing sustainability”.

The links to external sources or websites in the 
sustainability information are not part of the Sustainability 
statements audited by us. We do not provide assurance 
over information outside of this sustainability information. 

a comprehensive system of quality control, including 
documented policies and procedures regarding compliance 
with ethical requirements, professional standards and other 
applicable legal and regulatory requirements.

The basis for our conclusion and opinion
We conducted our assurance engagement in accordance 
with Dutch law, including the Dutch Standard 3810N 
“Assurance engagements on corporate social 
responsibility reports” (Assurance-opdrachten inzake 
maatschappelijke verslagen), a specified Dutch standard 
based on the International Standard on Assurance 
Engagements 3000: Assurance Engagements other than 
Audits or Reviews of Historical Financial Information. 
This assurance engagement is aimed at providing a 
combination of limited assurance on the sustainability 
information and reasonable assurance on the “Monitoring 
progress” and “Management accountability” paragraphs in 
the “Managing sustainability” section. Our responsibilities 
under this standard are further described in the section 
“Our responsibilities for the assurance engagement of the 
sustainability information” of this assurance report.

We believe the assurance information we have obtained 
is sufficient and appropriate to provide a basis for our 
conclusion and opinion.

Independence and quality control
We are independent of AkzoNobel in accordance with the 
“Code of Ethics for Professional Accountants, a regulation 
with respect to independence“ (Verordening inzake 
de onafhankelijkheid van accountants bij assurance-
opdrachten - ViO) and other relevant independence 
requirements in the Netherlands. Furthermore, we have 
complied with the “Code of Ethics for Professional 
Accountants, a regulation with respect to rules of 
professional conduct” (Verordening gedrags- en beroeps-
regels accountants - VGBA).

We apply the “detailed rules for quality systems” (Nadere 
voorschriften kwaliteitssystemen) and accordingly maintain 

Reporting criteria
AkzoNobel developed its reporting criteria, as disclosed in 
AkzoNobel’s Reporting Principles 2017. The information 
in scope of this assurance engagement needs to be read 
and understood in conjunction with the reporting criteria 
as disclosed in the Reporting Principles 2017. The Board 
of Management is responsible for selecting and applying 
these reporting criteria. The absence of a significant body 
of established practice on which to draw, to evaluate and 
measure non-financial information allows for different, 
but acceptable, measurement techniques and can affect 
comparability between entities and over time.

Inherent limitations
The sustainability information includes prospective 
information such as expectations on ambitions, strategy, 
plans, estimates and risk assessments based on 
assumptions. Inherently, the actual results are likely to differ 
from these expectations, due to changes in assumptions. 
These differences may be material. We do not provide 
any assurance on the assumptions and achievability of 
prospective information in the sustainability information.

Responsibilities for the sustainability information 
and the assurance engagement responsibilities of 
the Board of Management
The Board of Management of AkzoNobel is responsible 
for the preparation of the sustainability information in 
accordance with the criteria as defined in AkzoNobel’s 
Reporting Principles 2017, including the identification of 
stakeholders and the definition of material topics. The 
choices made by the Board of Management regarding 
the scope of the sustainability information and the 
reporting policy are summarized in the section “Managing 
sustainability”. The Board of Management is responsible 

192 Sustainability statements  |  AkzoNobel Report 2017

for determining that the applicable reporting criteria are 
acceptable in the circumstances.

The Board of Management is also responsible for such 
internal control as it determines is necessary to enable 
the preparation of the sustainability information that is free 
from material misstatement, whether due to fraud or error.

Our responsibilities for the assurance engagement 
of the sustainability information 
Our responsibility is to plan and perform an assurance 
engagement to allow us to obtain sufficient and 
appropriate assurance evidence to provide a basis for our 
conclusion and opinion. 

Our procedures to support our conclusion are aimed at 
obtaining limited assurance. In obtaining a limited level 
of assurance, the performed procedures are aimed at 
determining the plausibility of information and are less 
extensive than those aimed at obtaining reasonable 
assurance in an assurance engagement. The assurance 
obtained in review engagements aimed at obtaining 
limited assurance is therefore significantly lower than the 
assurance obtained in assurance engagements aimed at 
obtaining reasonable assurance.

The procedures to support our opinion on the “Monitoring 
progress” and “Management accountability” paragraphs in 
the “Managing sustainability” section of the sustainability 
information have been performed with a high, but not 
absolute level, of assurance. This means we may not have 
detected all material misstatements.

Misstatements may arise due to irregularities, including 
fraud or error, and are considered to be material if, 
individually or in the aggregate, they could reasonably be 
expected to influence the economic decisions of users 
taken on the basis of the sustainability information. The 
materiality affects the nature, timing and extent of our 
assurance engagement and the evaluation of the effect of 
identified misstatements on our conclusion and opinion.

Procedures performed
We have exercised professional judgement and 
maintained professional scepticism throughout the 
assurance engagement, in accordance with the Dutch 
Standard 3810N, ethical requirements and independence 
requirements.

Our main review procedures include, among others:
•  Performing an external environment analysis and 

obtaining insight into relevant social themes and issues, 
relevant laws and regulations and the characteristics of 
the organization

•  Identifying and assessing the risks of material 

misstatement of the sustainability information, whether 
due to errors or fraud, designing and performing review 
procedures responsive to those risks, and obtaining 
review evidence that is sufficient and appropriate to 
provide a basis for our conclusion. The risk of not 
detecting a material misstatement resulting from fraud 
is higher than for one resulting from errors, as fraud 
may involve collusion, forgery, intentional omissions, 
misrepresentations, or the override of internal control
•  Evaluating design/implementation of reporting systems 
and processes related to the sustainability information
•  Developing an understanding of internal control relevant 
to the assurance engagement to design assurance 
procedures that are appropriate in the circumstances, 
but not for the purpose of expressing a conclusion on 
the effectiveness of the company’s internal control 
•  Evaluating the appropriateness of the reporting policy 
and its consistent application, including the evaluation 
of the results of the stakeholders’ dialog and the 
reasonableness of estimates made by management and 
related disclosures in the sustainability information
•  Evaluating the overall presentation, structure and 

content of the sustainability information, including the 
disclosures

•  Evaluating whether the sustainability information 

represents the underlying transactions and events free 
from material misstatement

•  Interviewing management (or relevant staff) at corporate 
and local level responsible for the sustainability strategy 
and policy

•  Interviewing relevant staff at corporate level responsible 
for providing the sustainability information, carrying 
out internal control procedures on the data and 
consolidating the data in the sustainability information
•  Joining internal audit of Health, Safety and Environment 
management at production sites in Delfzijl (Netherlands)
•  An analytical review of the data and trends submitted for 

consolidation at corporate level

•  Reviewing internal and external documentation to 

determine if the sustainability information, including the 
disclosure, presentation and assertions made in the 
sustainability information, is substantiated adequately

•  Assessing the consistency of the sustainability 

information and the information in the Report 2017 not 
in scope for this assurance report

•  Assessing whether the sustainability information has 
been prepared in accordance with the AkzoNobel 
sustainability reporting criteria

•  Reviewing relevant work of the Internal Audit function

In addition to the above, we performed the following 
assurance procedures on the paragraphs “Monitoring 
progress” and “Management accountability” in the section 
“Managing sustainability” of the sustainability information:
•  Corroborating information disclosed in this note through 
multiple interviews with selected staff from the company
•  Testing operating effectiveness of relevant key controls 
related to how AkzoNobel manages its sustainability 
agenda

•  Corroborating supporting documentation to determine 
whether the information in this note is substantiated 
adequately, such as management meeting agendas and 
minutes and internal management information. 

Amsterdam, March 7, 2018
PricewaterhouseCoopers Accountants N.V.
Original has been signed by R. Dekkers RA

AkzoNobel Report 2017  |  Sustainability statements

193

Sustainability performance summary*

* Including discontinued operations.

Economic

Area

Product/service

Eco-premium solutions with downstream benefits

VOC in product (reduction from 2009)

Customer delivery efficiency index

Supplier management

Product related1 suppliers signed Business Partner Code of Conduct2

NPR3 suppliers signed Business Partner Code of Conduct

Suppliers on SSV4 program since 2007

Third party online sustainability assessments (TfS)5

Third party on-site sustainability audits (TfS)5

Supplier Sustainability Balanced Scorecard

Social

Employees

Employee numbers (FTE)

Employee engagement score

Female executives

Female executive potential pool 

Executive vacancies filled internally 

High potential turnover

Community Program investment

People, process and product safety

Fatalities employees

Total reportable injury rate employees/temporary workers

Lost time injury rate employees/temporary workers

Occupational illness rate employees

Total illness absence rate employees

Fatalities contractors (temporary workers plus independent)

Total reportable injury rate temporary workers/contractors

Distribution incidents

Loss of primary containment (Level 1)6

Regulatory actions (Level 4)

Priority substances with management plan

HSE management

Safety incidents (Level 3)

Safety incidents (Level 1, 2, 3)

Management audits plus reassurance audits

2013

2014

2015

2016

2017

Ambition 2020

% of revenue

% reduction

% of spend

% of spend

number

cumulative

cumulative

number

number

0-5 scale

%

%

%

%

€ millions

number

/200,000 hours

/200,000 hours

/1,000,000 hours

%

number

/200,000 hours

number

number

number

%

number

number

number

18

7

92

96

83

392

–

–

–

19

5

93

98

80

432

539

20

–

19

9

94

98

81

455

724

65

2

20

13

96

99

86

1363

1053

166

37

20

n/a

96

97

86

160

1274

262

97

49,600

3.88

47,200

3.97

45,600

4.03

46,000

4.17

45,400

3.95**

16

28

75

–

1.0

0

0.46

0.26

0.14

2.1

0

0.70

48

–

0

62

0

14

56

17

24

68

–

1.0

0

0.36

0.18

0.24

2.1

0

0.57

52

–

0

82

1

15

63

19

25

58

6

1.0

0

0.31

0.15

0.14

2.1

0

0.56

49

–

0

100

0

12

57

19

30

61

4

0.8

0

0.28

0.12

0.06

2.0

0

0.47

43

16

0

337

0

2

57

19

28

74

5

0.3

0

0.20

0.06

0.05

2.1

1

0.29

37

21

1

667

1

3

48

20

–

–

–

–

–

–

–

–

–

>4.20

25

30

70

<5

–

0

0.20

0.04

–

–

0

–

–

–

0

1007

0

–

–

**  2017 engagement data covers August – December and was gathered for the first time through regular Pulse surveys instead of a simple annual survey.

194 Sustainability statements  |  AkzoNobel Report 2017

Environmental

Area

Value chain/Product carbon footprint

Total CO2(e) emissions (cradle-to-grave)8

reduction per ton of product sales (from 2012)

Carbon footprint (own operations)

Renewable energy (own operations)

Renewable raw materials

Maintain natural resources/fresh air

million tons

%

millon tons

%

% organic RM

Operational eco-efficiency footprint measure (% reduction from 2009)

footprint measure

Total energy consumption

per ton of production

Direct CO2(e) emissions (scope 1)
per ton of production

Indirect CO2(e) emissions (scope 2)

per ton of production

VOC emissions

per ton of production

NOx emissions

per ton of production

SOx emissions

per ton of production

Fresh water use

per ton of production

COD emissions

per ton of production

Manufacturing sites with sustainable fresh water

Raw material efficiency

Total waste

per ton of production

Total non-reusable waste

per ton of production

Hazardous waste total

per ton of production

Hazardous waste non-reusable

per ton of production

Hazardous waste to landfill

per ton of production

1000TJ

GJ/ton

million tons

kg/ton

million tons

kg/ton

kiloton

kg/ton

kiloton

kg/ton

kiloton

kg/ton

million m3

m3/ton

kiloton

kg/ton

%

kiloton

kg/ton

kiloton

kg/ton

kiloton

kg/ton

kiloton

kg/ton

kiloton

kg/ton

2013

2014

2015

2016

2017

Ambition 2020

26.5

26.9

24.6

23.7

24.6

2

3.9

31

13

24

99

5.6

1.1

64

2.8

158

3.1

0.17

1.3

0.08

4.6

0.26

265

14.9

1.4

0.08

85

161

9.0

65

3.6

62

3.5

17

1.0

1.9

0.11

-4

3.8

34

13

24

98

5.7

1.1

63

2.8

161

3.1

0.18

1.3

0.08

3.7

0.22

263

15.2

1.4

0.08

89

149

8.6

72

4.1

58

3.4

22

1.2

1.7

0.10

3

3.8

38

11

23

95

5.6

1.5

87

2.3

133

3.0

0.18

1.7

0.10

3.8

0.22

274

16.0

1.4

0.08

93

155

9.0

75

4.4

57

3.3

22

1.3

2.0

0.12

6

3.7

40

12

28

97

5.5

1.6

94

2.0

115

2.9

0.16

1.6

0.09

5.2

0.30

224

12.8

1.1

0.06

93

143

8.1

79

4.5

55

3.2

27

1.6

1.1

0.06

7

3.4

45

11

31

98

5.5

1.5

84

1.9

106

2.6

0.15

1.5

0.08

4.1

0.23

219

12.4

1.3

0.07

94

137

7.8

79

4.5

53

3.0

29

1.6

1.0

0.06

–

25–30

<4.6

45

–

40 (2017)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1  Product related = Raw materials and packaging.
2  Business Partner Code of Conduct.
3  Non-product related.

4 Supplier support visits supplier number rebaselined in 2016.
5  Includes TfS shared assessments/audits, cumulative.
6  Definition change 2016.

7  Phase 2 started in 2016.
8 Reported from 2012. Includes impact from VOC emissions.

AkzoNobel Report 2017  |  Sustainability statements

195

Index

AkzoNobel at a glance 

Audit Committee  

Auditor’s report  

cover flap

Employees  

73, 88

Energy 

155

Executive Committee  

Automotive and Specialty Coatings  

50

Financial calendar 

182

Pulp and Performance Chemicals  

29, 175, 177

Raw materials 

62

Regional statistics  

197

Remuneration 

 62, 83

Financial guidance 

4, 24

Remuneration Committee 

Board of Management 

Borrowings  

Business Area statistics  

Business performance 

140

164

Financial instruments  

Financial summary  

36

Functional Chemicals  

Carbon footprint/Cradle-to-grave carbon footprint 

25, 173

Glossary  

Carbon pricing 

173

How we create value 

6, 26, 42, 48, 54

Risk management  

Cash, cash flow and net debt  

27, 140, 141

Human rights 

153

162

Report of the Supervisory Board 

Resource Efficiency Index 

56

Return on investment 

198

Return on sales 

185

Safety  

56

51

Segment information  

Shareholders’ equity  

10, 28

Specialty Chemicals  

127

Stakeholder engagement 

CEO statement  

Code of Conduct 

Commercial excellence 

Community Program   

Company financial statements  

Compliance 

Consolidated balance sheet  

Consolidated statement of cash flows  

Consolidated statement of changes in equity  

Consolidated statement of comprehensive income  

Consolidated statement of income  

Commitments  

Continuous improvement 

Core principles and values 

Corporate governance 

Decorative Paints  

Dividend proposal  

Earnings per share  

8

93

171

187

149

107

108

109

106

106

142

172

92

81

42

Industrial Chemicals  

Industrial and Powder Coatings 

Innovation 

Intangible assets  

Internal controls  

Invested capital 

“Let’s Colour” 

Net debt 

Nomination Committee  

Operating income 

Outlook  

Pensions  

Performance Coatings  

28, 103

Product stewardship  

28, 115, 126

Profit allocation  

Eco-premium solutions 

25, 170

Property, plant and equipment  

Emissions  

174, 177

Provisions  

196

Integrated materiality analysis 

30

Strategy 

92

Integrated supply chain  

9, 21, 22, 186

Supervisory Board  

Marine and Protective Coatings  

50

Sustainability statements  

64, 73, 91

Surface Chemistry  

42

Supplier management 

187

Sustainable Development Goals (SDGs) 

168, 190

152

Sustainability targets 

75

Talent management 

27, 122

Three-dimensional profit and loss (3D P&L) 

28

Waste 

114, 133

Water 

48

184

154

128

138

57

29, 175

165

85, 96, 142

74

 68

25, 171

4, 24

4, 24

31

29, 183

110

109, 132, 150, 152 

23, 52

189

20

65, 86

57

172

166

5

70, 182

188

29, 177

178

 
Financial calendar

2018

April 24 

April 26 

April 30 

Report for Q1 2018

Annual General 
Meeting of 
shareholders

Ex-dividend date of 
2017 final dividend

May 2 

May 3 – 17 

May 18 

May 25 

Record date of 2017 
final dividend

Election period cash  
or stock dividend

Determination of 
exchange ratio

Payment date of cash 
dividend and delivery 
of new shares

July 18 

October 17 

Report for Q2 2018

Report for Q3 2018

2019

February 13

Report for the  
full-year 2018 and 
the fourth quarter

197

 
Glossary

Adjusted earnings per share
Basic earnings per share from continuing operations 
excluding incidentals in operating income, amortization of 
intangible assets and income tax on these adjustments.

AGM
Annual General Meeting of shareholders.

ALPS
AkzoNobel Leading Performance System.

BBS
Behavior-based safety. A global program run at all 
AkzoNobel locations.

Business Partner Code of Conduct
Explains what we stand for as a company, what we value 
and how we run our business. It brings our core principles of 
safety, integrity and sustainability to life and shows what they 
mean in practice.

Carbon footprint 
The carbon footprint of a product is the total amount of 
greenhouse gas (GHG) emissions caused during a defined 
period of the product lifecycle. It is expressed in terms of the 
amount of carbon dioxide equivalents CO2(e) emitted.

Circular economy 
An economic system which is restorative and regenerative 
by design, and which aims to keep products, components, 
and materials at their highest utility and value at all times, 
distinguishing between technical and biological cycles. 

Code of Conduct 
Our Code of Conduct defines our core principles and how 
we work. It incorporates fundamental principles on issues 
such as business integrity, labor relations, human rights, 
health, safety, environment and security and community 
involvement.

Comprehensive income
The change in equity during a period resulting from 
transactions and other events, other than those changes 
resulting from transactions with shareholders in their  
capacity as shareholders.

Earnings per share 
Net income attributable to shareholders divided by the 
weighted average number of common shares outstanding 
during the year.

EBIT
EBIT is operating income excluding identified items. 

EBITDA
Operating income before depreciation, amortization and 
incidentals.

Emissions and waste 
We report emissions to air, land and water for those 
substances which may have an impact on people or the 
environment: CO2, NOx and SOx, VOCs, chemical oxygen 
demand, hazardous and non-hazardous waste. Definitions 
are in the Sustainability statements section.

GBS
Global Business Services, which covers functional 
support activities such as Human Resources, Finance and 
Information Management, as well as non-product  
related Procurement. 

GHG
Greenhouse gases, including CO2, CO, CH4, N2O and HFCs, 
which have a global warming impact. We also include the 
impact of VOCs in our targets. 

Eco-efficiency 
Eco-efficiency means doing more with less; creating goods 
and services while using fewer resources and creating less 
waste and pollution.

Eco-premium solutions with downstream benefits
A measure of the eco-efficiency of our products. An 
eco-premium solution is significantly better than competing 
offers in the market in at least one eco-efficiency criterion 
(toxicity, energy use, use of natural resources/raw materials, 
emissions and waste, land use, risks, health and well-being), 
and not significantly worse in any other criteria. Downstream 
benefits include a tangible sustainability benefit for our 
customers.

EMEA
Europe, Middle East and Africa.

Emerging Europe
Central and Eastern Europe (excluding Austria), Baltic States 
and Turkey.

HSE&S
Health, safety, environment and security.

Identified items
Identified items are special charges and benefits, results on 
acquisitions and divestments, major impairment charges and 
charges related to major legal, anti-trust and environmental 
cases.

Invested capital 
Total assets (excluding cash and cash equivalents, 
investments in  associates, the receivable from pension funds 
in an asset position, assets held for sale) less current   
income tax payable, deferred tax liabilities and trade and 
other payables.

Key value chain (KVC)
Used to map the carbon footprint of our businesses. Key 
value chains are product groupings with similar footprint 
characteristics, which are representative of the majority of 
total business revenue/production.

198

LCA 
Lifecycle assessments are the basis of our value chain 
sustainability programs. Eco-efficiency analysis (EEA) is our 
standard assessment method. 

Loss of primary containment 
A loss of primary containment is an unplanned release of 
material, product, raw material or energy to the environment 
(including those resulting from human error). Loss of primary 
containment incidents are divided into three categories, 
dependent on severity, from small, on-site spill/near misses 
up to Level 1 – a significant escape.

Lost time injury rate (LTIR)
The number of lost time injuries per 200,000 hours worked. 
Full definitions are in the Sustainability statements section.

Mature markets 
Mature markets are comprised of Western Europe, the US, 
Canada, Japan and Oceania.

Natural resource use 
We do not report specific natural resource use, except  
water. We do report our use of energy and raw materials.

Net debt
Defined as long-term borrowings plus short-term  
borrowings less cash and cash equivalents.

Operational eco-efficiency 
Refers to the eco-efficiency of our manufacturing operations. 
Our aim is to improve operational eco-efficiency by reducing 
the resources used and emissions/waste from our sites 
during the manufacture of our products.

OPI margin
Operating income as a percentage of revenue.

OTIF
On-time in-full, referring to customer service. 

P&D Dialog 
The Performance and Development Dialog is AkzoNobel’s 
global performance and appraisal system for employees.

RD&I 
Research, Development and Innovation.

Regulatory action
We have defined four categories of regulatory action,  
from self-reported issues (Level 1) to formal legal  
notifications with fines above €100,000 (Level 4).

REI 
Resource Efficiency Index is gross margin divided by cradle-
to-grave carbon footprint. The index measures value created 
from use of raw materials and energy.

Operating income 
Operating income is defined in accordance with IFRS  
and includes the relevant incidentals.

ROI (return on investment)
This is a key profitability measure and is calculated as EBIT 
as a percentage of average invested capital. 

Operational cash flow 
We use operational cash flow to monitor cash generation. It 
is defined as operating income excluding depreciation and 
amortization, adjusted for the change in operating working 
capital and capital expenditures. 

ROS (return on sales) 
This is a key profitability measure and is calculated as EBIT 
as a percentage of revenue. 

Safety incident 
We have defined three levels of safety incidents. The highest 
category – Level 3 – involves any loss of life; more than five 
severe injuries; environmental, asset or business damage 
totaling more than €25 million; inability to maintain business; 
or serious reputational damage to AkzoNobel stakeholders.

Shareholders’ equity per share 
Akzo Nobel N.V. shareholders’ equity divided by the number 
of common shares outstanding at year-end.

Supplier sustainability framework
Business Partner Code of Conduct, supplier support visits, 
Key Supplier Management and Together for Sustainability are 
all elements of our supplier sustainability framework. 

RobecoSAM assessment
The Dow Jones Sustainability Index (DJSI) tracks the 
performance of global sustainability leaders. The index 
comprises the top 10% in each industry for the 3,400 largest 
companies.

Three-dimensional profit and loss (3D P&L)
The three-dimensional profit and loss methodology quantifies 
and monetizes the positive and negative impacts a company 
has in the economic, environmental and social dimensions. It 
has been developed from previous 4D P&L pilots.

Total reportable rate of injuries (TRR)
The number of injuries per 200,000 hours worked. Full 
definitions are in the Sustainability statements.

TSR (total shareholder return) 
Compares the performance of different companies’ stocks 
and shares over time. Combines share price appreciation 
and dividends paid to show the total return to shareholders. 
The relative TSR position reflects the market perception of 
overall performance relative to a reference group. 

VOC
Volatile organic compounds.

199

DENIM DRIFT 

OCHRE GOLD 

Color of the Year 2017

Color of the Year 2016

Integrated Report 2017 
AkzoNobel’s annual financial report has been combined with 
the sustainability report into one Report 2017. The Report 
2017 includes elements of the reporting guidelines issued 
by the International Integrated Reporting Council (IIRC). 
The sustainability sections, however, in no way form part of 
the company’s annual report as the company is required to 
publish pursuant to Dutch law.

Brands and trademarks 
In this Report 2017, reference is made to brands and 
trademarks owned by, or licensed to, AkzoNobel. 
Unauthorized use of these is strictly prohibited.

Disclaimer 
In this Report 2017, great care has been taken in drawing 
up the properties and qualifications of the product features. 
No rights can be derived from these descriptions. The reader 
is advised to consult the available product specifications 
themselves. These are available through the relevant 
business units. In this publication the terms “AkzoNobel” and 
“the company” refer to Akzo Nobel N.V. and its consolidated 
companies in general. The company is a holding company 
registered in the Netherlands. Business activities are 
conducted by operating subsidiaries throughout the world. 
The terms “we”, “our” and “us” are used to describe the 
company; where they are used in the chapter “Business 
performance”, they mainly refer to the business concerned.

Safe harbor statement 
This Report 2017 contains statements which address such 
key issues as AkzoNobel’s growth strategy, future financial 
results, market positions, product development, products 
in the pipeline and product approvals. Such statements 
should be carefully considered, and it should be understood 
that many factors could cause forecast and actual results 
to differ from these statements. These factors include, but 
are not limited to, price fluctuations, currency fluctuations, 
developments in raw material and personnel costs, 
pensions, physical and environmental risks, legal issues, and 
legislative, fiscal, and other regulatory measures, as well as 
the separation of Specialty Chemicals. Stated competitive 
positions are based on management estimates, supported 
by information provided by specialized external agencies.

We welcome feedback on our Report 
2017. You can contact us as follows:

Akzo Nobel N.V.
Christian Neefestraat 2
P.O. Box 75730
1070 AS Amsterdam, the Netherlands
T +31 88 969 7555
www.akzonobel.com

AkzoNobel Media Relations
T  +31 88 969 7833
E  media.relations@akzonobel.com

AkzoNobel Investor Relations
T  +31 88 969 7856
E  investor.relations@akzonobel.com

Editor
David Lichtneker

Art Director
Claire Jean Engelmann

Design and artwork
Annette Toeter

Photography
Marije Kuipers 
Joris Lugtigheid

Printing
Drukkerij Tesink B.V.

Online report
nexxar gmbh

200

DENIM DRIFT 
OCHRE GOLD 
Color of the Year 2017
Color of the Year 2016

HEART WOOD 
Color of the Year 2018

www.akzonobel.com

AkzoNobel creates everyday essentials to make 
people’s lives more liveable and inspiring. As a 
leading global paints and coatings company, 
we supply essential ingredients, essential 
protection and essential color to industries and 
consumers worldwide. Backed by a pioneering 
heritage, our innovative products and sustain-
able technologies are designed to meet the 
growing demands of our fast-changing planet, 
while making life easier. 
Headquartered in Amsterdam, the Netherlands, 
we are present around the globe, while our 
portfolio includes well-known brands such 
as Dulux, Sikkens, International and Interpon. 
Consistently ranked as a leader in sustainability, 
we are dedicated to energizing cities and 
communities while creating a protected, colorful 
world where life is improved by what we do.

© 2018 Akzo Nobel N.V. All rights reserved. 

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