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Akzo Nobel
Annual Report 2020

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FY2020 Annual Report · Akzo Nobel
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20

Delivered 
on our 
Winning 
together: 
15 by 20 
ambition

Grow & Deliver 
strategy marks 
next phase of 
our journey

We’re 
pioneering 
a world of 
possibilities 
to bring 
surfaces 
to life

Leading 
the way in 
sustainability 
with People. 
Planet. Paint.

Pioneering a world 
of possibilities to bring 
surfaces to life

WHO WE ARE

Look around you. Chances are you’re surrounded by surfaces. 
Flat ones, curved ones. Rough ones, smooth ones. They may 
look different, but they have something in common – they all need 
coating.

We’ve been inventing the future of coatings since 1792. As 
pioneers in bringing surfaces to life, there’s a good chance 
you’re only ever a few meters away from one of our products. 
In fact, our world class portfolio of brands is trusted by 
customers around the globe. 

Our visionary approach means we constantly embrace new 
ideas to keep us at the forefront of the industry. It’s what 
you’d expect from the most sustainable coatings 
company (see page 29).

WHAT WE DO

since 
1792

We’re experts in making coatings, although 
that hardly begins to tell the whole story. 
We use our passion for paint to make a 
difference – both big and small. So the 
things our products can do may surprise you, 
whether they’re applied to boats, buildings, 
cars, planes, phones, walls or wood.

Our coatings can give a surface a personality – or 
even a superpower – like the ability to purify indoor 
air, harness solar energy and transform spaces 
with color. So we never stand still. Because there 
are industries to reinvent, environments to protect 
and boundaries to push. As global pioneers, it’s in our 
nature to keep learning, keep discovering and keep 
innovating (see page 15).

Grow 
Grow 
& Deliver 
& Deliver 

OUR JOURNEY CONTINUES

We’re on an exciting journey to become the frontrunner in our industry. 
Having delivered on our Winning together: 15 by 20 ambition (see page 6), 
we’ve now entered the next phase – Grow & Deliver – which is all about 
building on the strong foundation we’ve established (see page 13).

We’ll be guided by the values and behaviors that underpin 
everything we do as we continue to accelerate towards truly 
becoming the reference in paints and coatings.

www.akzonobel.com

AkzoNobel Report 2020

1

2020 RESULTS AT A GLANCE

Revenue by destination 

North America 

12%

Mature Europe* 

Emerging Europe**

37%

10%

Financial summary
€8.53 bln revenue
€963  mln operating income
€1,099  mln adjusted operating income
€3.29 earnings per share
32,200 employees

TARGETS (SET IN 2017)

South America 

8%

Return on sales (ROS)1 

2020 progress

Return on investment (ROI)2

2020 progress

   15%

  15.0%

   >20%3

20.6%

Achieve return on sales 
(adjusted operating income/
revenue) of 15% by 2020.

1  Excluding unallocated corporate center cost; 

assumes no signifi cant market disruption.

Achieve return on investment 
(adjusted operating income/
average invested capital) of 
more than 20% by 2020.

2  Excluding unallocated corporate center cost 
and invested capital; assumes no signifi cant 
market disruption.

3    Our original 25% ambition was adjusted 

to 20% in 2020 as a result of lower growth 
assumptions and the implementation of IFRS 
16 on leases.

Return on sales development
Adjusted operating income as % of revenue

Return on investment development
Adjusted operating income/average invested capital in %

10.6

12.0

15.0

16.6

17.2

20.6

2018

2019

2020

2018

2019

2020

2

AkzoNobel Report 2020

 
2020 RESULTS AT A GLANCE

Revenue by destination 

North America 

12%

Mature Europe* 

Emerging Europe**

37%

10%

Asia Pacific

29%

CONTENTS

About AkzoNobel 
2020 results at a glance 
CEO statement  
How we delivered on 15 by 20 
How we created value 
Strategy and operations  
Sustainability statements 
Leadership and governance 
Financial information 

Glossary 
Index 
Appendix 

Financial summary

€8.53 bln revenue

€963  mln operating income

€1,099  mln adjusted operating income

€3.29 earnings per share

32,200 employees

TARGETS (SET IN 2017)

South America 

8%

Case studies:
Business as unusual 
Collaboration fuels our robotic revolution 
PRISM shines light on single ERP platform  
Making our sites more sustainable 
Bright future for solar capture 
Biomass breakthrough unlocks world  
of possibilities 
Art Foundation marks silver jubilee 

Other regions 

4%

*   Mature Europe: Western Europe 
and Southern Europe, including 
Austria.

**  Emerging Europe: Central and 

Eastern Europe (excluding Austria), 
the Baltic States and Turkey.

Inside cover
2
4
6
7
12
29
55
86

144
146
147

10
19
28
 40
45

49
54

Return on sales (ROS)1 

2020 progress

Return on investment (ROI)2

2020 progress

Eco-premium solutions 

2020 progress 

   15%

  15.0%

   >20%3

20.6%

   20% 

   21%

Achieve return on sales 

(adjusted operating income/

revenue) of 15% by 2020.

1  Excluding unallocated corporate center cost; 

assumes no signifi cant market disruption.

Achieve return on investment 

(adjusted operating income/

average invested capital) of 

more than 20% by 2020.

2  Excluding unallocated corporate center cost 

and invested capital; assumes no signifi cant 

market disruption.

3    Our original 25% ambition was adjusted 

to 20% in 2020 as a result of lower growth 

assumptions and the implementation of IFRS 

16 on leases.

Maintain at least 20% of 
revenue from eco-premium 
solutions by 2020

Return on sales development

Adjusted operating income as % of revenue

Return on investment development

Adjusted operating income/average invested capital in %

Eco-premium solutions development 
in % of revenue

10.6

12.0

15.0

2

AkzoNobel Report 2020

2018

2019

2020

2018

2019

2020

22

22

21

2018

2019

2020

16.6

17.2

20.6

Case study videos
This Report 2020 includes case studies that highlight 
some of our activities during the year. The videos are 
not covered by any procedures performed by the 
independent auditor and are not considered part of the 
management report.

Alternative performance measures (APM) 
AkzoNobel uses APM adjustments to the IFRS 
measures to provide supplementary information on  
the reporting of the underlying developments of the 
business. APM include, but are not limited to, adjusted 
operating income, (adjusted) EBITDA, adjusted  
earnings per share, ROS and ROI. A reconciliation of 
the alternative performance measures to the most 
directly comparable IFRS measures can be found in  
the Glossary and Note 4 of the Consolidated  
financial statements. 

AkzoNobel Report 2020

3

 
 
“Despite the odds being stacked 
against us, I’m proud to say we 
reached a signifi cant milestone as a 
company and achieved our Winning 
together: 15 by 20 ambition.”

4

CEO statement  |  AkzoNobel Report 2020

CEO STATEMENT

As 2020 began, we were all set for accelerating 
towards our Winning together: 15 by 20 
ambition. However, like everybody else, it wasn’t 
long before we encountered unprecedented 
challenges due to the COVID-19 pandemic. The 
massive economic and social impacts were felt by 

everyone as the world came to a virtual standstill. 
Despite the odds being stacked against us, I’m 
proud to say we reacted fast and reached a significant 
milestone as a company.

Our people and customers came first. That was always 
our priority. At the same time, as the global pandemic 
raged on, we mobilized the whole organization in 
response. We became more agile, changed our ways  
of working and focused on a handful of priorities to 
ensure we kept the company intact and continued to 
serve our customers – eventually deciding to pause key  
parts of our transformation and suspend our 2020 
financial ambition.  

Over the last three years, we’ve made a series of 
targeted acquisitions. In 2020, we added Stahl’s 
powder coatings activities and New Nautical Coatings’ 
yacht business in North America, while a deal was 
also agreed for Titan decorative paints in Spain (to be 
completed in 2021) and we finalized the acquisition of 
Mauvilac Industries Limited in Mauritius. At the same 
time, we’ve clearly claimed the innovation space with 
our industry-first Paint the Future ecosystem. 

We’re now moving forward with our new Grow & 
Deliver strategy – the next stage of our transformation 
– building on what we’ve achieved to truly become 
the reference in our industry. It’s about outperforming 
our markets on growth and continuing to deliver to the 
bottom line – which we were already doing during the 
second half of 2020. By remaining customer focused 
and keeping our discipline on margins and costs, during 
the next three years, we aim to deliver an average 50 
basis points improvement in return on sales each year.

We saved costs, closely managed cash and leveraged 
the solid processes and systems we’ve been putting 
in place to set the company up for success. The fact 
that we weathered the storm so well demonstrates 
our new-found resilience and I’m extremely proud of 
how we continued to look after our customers and 
performed together as an organization. 

As we enter the newest phase of our journey in 2021, 
we continue to evolve, led by a new company purpose 
which demonstrates our passion for pioneering a 
world of possibilities to bring surfaces to life. And 
we continue to build on our leading track record when 
it comes to sustainability, through our “People. Planet. 
Paint.” approach and related ambitions.

As the year came to an end, we almost overlooked the 
fact that all our hard work during the last three years 
paid off – we reached our Winning together: 15 by 20 
ambition, despite the unparalleled headwinds. After this 
extraordinary phase of our ongoing journey, we’re  
now a significantly leaner paints and coatings 
company, with clear and short communication lines, 
and systems and processes in place that enable us 
to continue delivering value for all our stakeholders. 
We also continue to streamline our manufacturing and 
warehouse footprint.

Of course, by far the real driving force is our people, 
who deserve all the credit. It’s been a tough journey at 
times, but everyone persevered and I’m really proud of 
what we’ve shown the world this year. Our improved 
organizational health score suggests that engagement 
is strong and there’s a good feeling within the company.

So a huge thank you to the whole organization. For 
myself and the whole Executive Committee, it continues 
to be a privilege to be on this journey to become the 
frontrunner in our industry.

Achieving this significant 15 by 20 milestone is very 
much the culmination of a determined push to get  
back to the forefront of our industry and we continue 
to see encouraging momentum in our business 
performance. 

Thierry Vanlancker, CEO and Chairman  
of the Board of Management and Executive Committee

AkzoNobel Report 2020  |  CEO statement

5

“Despite the odds being stacked 

against us, I’m proud to say we 

reached a signifi cant milestone as a 

company and achieved our Winning 

together: 15 by 20 ambition.”

4

CEO statement  |  AkzoNobel Report 2020

2020 HIGHLIGHT

2020 PROGRESS

ROI2
20.6%

ROS1
15.0%

Return on sales (ROS)1 in %

15.0

15.5

14.5

10.6

10.6

12.0

2017

2018

2019

2020

2020 
ambition

Return on investment (ROI)2 in %

18.0

16.6

17.2

20.6

>203

2017

2018

2019

2020

2020 
ambition

1  Excluding unallocated corporate center cost; assumes no signifi cant market 

disruption.

2  Excluding unallocated corporate center cost and invested capital; assumes no 

signifi cant market disruption.

3  Our original 25% ambition was adjusted to 20% in 2020 as a result of lower 

growth assumptions and the implementation of IFRS 16 on leases.

6

AkzoNobel Report 2020

How we delivered 
on 15 by 20

Since 2017, we’ve been keeping a laser-
sharp focus on our Winning together: 
15 by 20 ambition and the promises we 
made during what can only be described 
as turbulent times for the company. We 
had bold aspirations and few people 
believed it was possible to achieve them.

Before looking at how the milestone was 
achieved, it’s worth refl ecting on where 
Winning together: 15 by 20 came from. 
Prior to 2015, AkzoNobel was at the 
bottom of the pack when benchmarking 
profi tability versus peers. And while we 
managed to make our way up into 
the middle, some players were still 
ahead of us by a signifi cant distance. 
Our 15 by 20 fi nancial ambition was 
all about closing that gap.

Creating two focused companies 
was clearly the most logical step. We 
therefore separated our Specialty 
Chemicals business within 12 months, 
as planned, and returned €6.5 billion 
proceeds to shareholders before the 
end of 2019, as promised. Which saw 
us become a truly focused paints and 
coatings company. 

We took a conscious decision to scale 
down revenue growth aspirations 
and focus solely on return on sales 
(ROS). This would improve the quality 
of the business – shedding some 
structurally unprofi table volumes – while 
recognizing the relatively slow growth 
rate in end markets.

Our single-minded focus on profi tability 
created a clear and simple message for 
the whole organization, which meant 
decisions became much simpler to 
make – do whatever action results in the 
largest increase in ROS, while respecting 
our core values of safety, integrity and 
sustainability. It became a mantra. 
Winning together: 15 by 20 relied on a 
signifi cant amount of self-help, improving 

systems and processes to create a 
stronger foundation for the future, with 
no support from end markets. 

So we were well prepared for the fi nal 
phase of the 15 by 20 journey, when 
COVID-19 forced us to pause key parts 
of our transformation and suspend our 
2020 fi nancial ambition. We focused 
on taking care of our employees while 
protecting our business, minimizing 
all discretionary costs and carefully 
managing cash and working capital.  
The signifi cant market disruption 
meant we occasionally had challenges 
in keeping up with rapid changes 
in demand. We took all reasonable 
steps to maintain business operations 
and continue serving customers. The 
actions taken, together with our strong 
balance sheet, provided a solid platform 
for us to resume key parts of the 
transformation during the second half 
of 2020.

Our strict focus has paid off, delivering 
a step-change in performance in just 
a few short years. ROS (excluding 
unallocated cost) increased from 10.6% 
in 2017 to 15.0% in 2020. At the same 
time, we continued to advance in other 
areas, such as our industry-leading Paint 
the Future innovation ecosystem and 
our People. Planet. Paint. approach to 
sustainable business.

By the end of 2020, we'd reached a 
signifi cant milestone. We’ve reignited 
our passion for paint, caught up with 
the leading paints and coatings players 
and are well on our way to becoming the 
frontrunner in the industry – and we're 
just half-way through our transformation. 

Beyond 2020, our focus will now shift 
to growth and profi tability improvement, 
guided by our Grow & Deliver strategy. 
Ultimately, our goal is to be an industry 
leader in both size and performance.

2020 HIGHLIGHT

2020 PROGRESS

ROS1

15.0%

ROI2

20.6%

How we delivered 

on 15 by 20

Since 2017, we’ve been keeping a laser-

systems and processes to create a 

sharp focus on our Winning together: 

stronger foundation for the future, with 

made during what can only be described 

as turbulent times for the company. We 

So we were well prepared for the fi nal 

had bold aspirations and few people 

phase of the 15 by 20 journey, when 

believed it was possible to achieve them.

COVID-19 forced us to pause key parts 

Before looking at how the milestone was 

2020 fi nancial ambition. We focused 

achieved, it’s worth refl ecting on where 

on taking care of our employees while 

Winning together: 15 by 20 came from. 

protecting our business, minimizing 

Prior to 2015, AkzoNobel was at the 

all discretionary costs and carefully 

bottom of the pack when benchmarking 

managing cash and working capital.  

profi tability versus peers. And while we 

The signifi cant market disruption 

managed to make our way up into 

meant we occasionally had challenges 

the middle, some players were still 

in keeping up with rapid changes 

ahead of us by a signifi cant distance. 

in demand. We took all reasonable 

Our 15 by 20 fi nancial ambition was 

steps to maintain business operations 

all about closing that gap.

and continue serving customers. The 

Creating two focused companies 

balance sheet, provided a solid platform 

was clearly the most logical step. We 

for us to resume key parts of the 

therefore separated our Specialty 

transformation during the second half 

actions taken, together with our strong 

Chemicals business within 12 months, 

of 2020.

as planned, and returned €6.5 billion 

proceeds to shareholders before the 

Our strict focus has paid off, delivering 

Return on sales (ROS)1 in %

end of 2019, as promised. Which saw 

a step-change in performance in just 

10.6

10.6

12.0

15.0

15.5

14.5

coatings company. 

us become a truly focused paints and 

a few short years. ROS (excluding 

unallocated cost) increased from 10.6% 

in 2017 to 15.0% in 2020. At the same 

We took a conscious decision to scale 

time, we continued to advance in other 

Return on investment (ROI)2 in %

recognizing the relatively slow growth 

By the end of 2020, we'd reached a 

2017

2018

2019

2020

2020 

ambition

18.0

16.6

17.2

20.6

>203

and focus solely on return on sales 

the Future innovation ecosystem and 

(ROS). This would improve the quality 

our People. Planet. Paint. approach to 

of the business – shedding some 

sustainable business.

structurally unprofi table volumes – while 

rate in end markets.

signifi cant milestone. We’ve reignited 

our passion for paint, caught up with 

Our single-minded focus on profi tability 

the leading paints and coatings players 

created a clear and simple message for 

and are well on our way to becoming the 

the whole organization, which meant 

frontrunner in the industry – and we're 

decisions became much simpler to 

just half-way through our transformation. 

largest increase in ROS, while respecting 

Beyond 2020, our focus will now shift 

our core values of safety, integrity and 

to growth and profi tability improvement, 

sustainability. It became a mantra. 

guided by our Grow & Deliver strategy. 

Winning together: 15 by 20 relied on a 

Ultimately, our goal is to be an industry 

signifi cant amount of self-help, improving 

leader in both size and performance.

2017

2018

2019

2020

make – do whatever action results in the 

2020 

ambition

1  Excluding unallocated corporate center cost; assumes no signifi cant market 

2  Excluding unallocated corporate center cost and invested capital; assumes no 

disruption.

signifi cant market disruption.

3  Our original 25% ambition was adjusted to 20% in 2020 as a result of lower 

growth assumptions and the implementation of IFRS 16 on leases.

6

AkzoNobel Report 2020

By delivering more value to our customers, 
shareholders, employees and society in general, we 
can better accelerate profi tability while positioning 
ourselves for growth.

15 by 20 ambition and the promises we 

no support from end markets. 

Summary of fi nancial outcomes

of our transformation and suspend our 

Adjusted operating income*

In € millions

Revenue

Adjusted EBITDA*

EBITDA*

Identifi ed items*

Operating income

ROS*

OPI margin*

Average invested capital*

ROI*

ROS excl. unallocated cost*

ROI excl. unallocated cost*

Capital expenditures

Net debt

Leverage ratio (net debt/EBITDA)*

Number of employees

Net cash from operating activities

Net income from continuing operations

Net income from discontinued operations

Net income attributable to shareholders

Weighted average number of shares

Adjusted earnings per share from continuing opera-
tions (in €)*

Earnings per share from total operations (in €)

2019

 9,276 

1,341

1,201

991

(150)

841

10.7

9.1

7,026

14.1

12.0

17.2

214

802

0.7

33,800

33

517

22

539

213.1

3.10

2.53

2020*

8,530

1,442 

 1,324 

1,099

(136)

963

12.9

11.3

6,834

16.1

15.0

20.6

258

1,034

0.8

32,200

1,220

637

(7)

630

191.4

3.88

3.29

∆%

(8%) 

8%

10%

11%

15%

21%

23%

17%

25%

30%

down revenue growth aspirations 

areas, such as our industry-leading Paint 

Revenue by destination in %

*  Alternative performance measures: Please refer to reconciliation to the most directly comparable IFRS measure in Note 4 
of the Consolidated fi nancial statements, and refer to the Glossary for ROS excluding unallocated cost and ROI excluding 
unallocated cost.

A Mature Europe 

B Asia Pacifi c 

C North America 

D Emerging Europe 

E South America 

F Other regions 

Capital expenditures 2020: 
total €258m

A Decorative Paints 

B Performance Coatings 

C Corporate and other 

Capital expenditures are expected to be around 
€250 million per year 2021-23.

37

29

12

10

8

4

77

146

35 

A

A

D

C

F

E

B

C

B

HOW WE CREATED VALUE

Financial overview
Revenue was 8% lower, and 4% lower in constant 
currencies. Price/mix was up 1% overall. Volumes were 
4% lower, mainly due to the impact of COVID-19 on 
end market demand. Adjusted operating income was 
up 11% at €1,099 million (2019: €991 million); driven 
by margin management and cost-saving programs. 
Continuous improvement initiatives successfully offset 
infl ation. ROS increased to 12.9% (2019: 10.7%). 
Operating income was up 15% at €963 million (2019: 
€841 million) and included negative identifi ed items of 
€136 million.

Business revenue
•  Decorative Paints revenue was 3% lower and up 

3% in constant currencies, with volumes up 2% and 
positive price/mix of 1%, more than offset by 6% 
adverse currency impact

•  Performance Coatings revenue was 11% lower 

and 8% lower in constant currencies. Revenue was 
positively impacted by 1% price/mix, while volumes 
were 9% lower, mainly due to the impact of COVID-
19 on end market demand, especially in the fi rst half 
of the year

Revenue from third parties 
in € millions

  Decorative Paints     

  Performance Coatings

5,563

5,549

4,957
4,957

3,667

3,670
3,670

3,558

2018

2019

2020

Innovation investment 
research and development expenses 
in € millions

271

262

238

2018

2019

2020

Research and development expenses expected to remain 
similar as % of revenue 2021-23.

AkzoNobel Report 2020

7

HOW WE CREATED VALUE

ECONOMIC VALUE

Eco-premium solutions in %

22

22

21

≥20

2018

2019

2020

2020
ambition

5

consecutive years of out-
performing our 2020 ambition.

ENVIRONMENTAL VALUE

Total waste in kg/ton

21

21

≤21.5

20

2018

2019

2020

2020
ambition

  % lower waste than our 

2020 ambition.

7

VOC in kg/ton

0.49
0.49

≤0.45

0.37

0.31

2018

2019

2020

2020
ambition

31

  % lower VOC level than our 

2020 ambition.

Energy use in GJ/ton

1.91

1.88

1.83

≤1.81

2018

2019

2020

2020
ambition

  % reduction in energy use 

3

in 2020. 

8

AkzoNobel Report 2020

Acquisitions
The acquisition of Mauvilac Industries,
announced on December 12, 2019, was
closed on April 1, 2020. On September
2, 2020, the acquisition of Stahl's
per-formance powder coatings activities
was completed. On October 19, 2020,
the acquisition of Titan Paints in Spain
was announced, with completion
expected in 2021. The acquisition of
New Nautical Coatings in the US was
completed in Q4 of 2020.

Raw material price development
Raw material and other variable costs 
were €135 million lower in 2020, 
compared with 2019.

Adjusted operating income
Adjusted operating income was up 
11% at €1,099 million (2019: €991 
million); driven by margin management 
and cost-saving programs. Continuous 
improvement initiatives successfully 
offset infl ation. ROS increased to 12.9% 
(2019: 10.7%).
•  Decorative Paints adjusted operating 
income increased 37% as a result of 
volume growth, supported by margin 
management and cost savings. ROS 
was up at 16.1% (2019: 11.4%) 
•  Performance Coatings adjusted 
operating income increased by 
2%, with positive price/mix, margin 
management and cost savings more 
than compensating for lower volumes 
due to the COVID-19 impact on end 
user demand. ROS increased to 
14.1% (2019: 12.4%) 

•  Other activities were negative 
€174 million (2019: negative 
€115 million); other activities in 2019 
included higher royalty income and 
one-off gains on disposals

For more about our Paints and Coatings 
businesses in 2020, see pages 16 to 27. 
Additional details about the performance 
of AkzoNobel and each business 
segment in 2020 can be found in the 
quarterly publications on our website.

Operating income
Operating income was up at €963 
million (2019: €841 million) and included 
negative identifi ed items of €136 million
(€22 million in Decorative Paints, €35
million in Performance Coatings and
€79 million in Other activities), mainly
related to transformation costs. In 2019,
identifi ed items were negative €150
million, mainly related to transformation
costs and non-cash impairments, 
partly offset by a gain on disposal of 
€54 million following asset network 
optimization. OPI margin increased to 
11.3% (2019: 9.1%).

Net fi nancing income and 
expenses
Net fi nancing expenses decreased by
€7 million, mainly due to lower interest 
on loans.

Income tax
The effective tax rate was 26.2% (2019: 
29.3%). The decrease is mainy related 
to impairments of deferred tax assets 
in 2019. Excluding identifi ed items, the 
effective tax rate in 2020 was 25.6% 
(2019: 25.3%). 

Cash fl ows and net debt
Operating activities in 2020 resulted in 
an infl ow of €1,220 million (2019: €33 
million). This was mainly due to higher 
profi tability and changes in working 
capital, while 2019 was impacted by 
higher pension related payments.

At December 31, 2020, net debt was 
€1,034 million versus €802 million at 
year-end 2019. The net debt/EBITDA 
leverage ratio at December 31, 2020, 
was 0.8x (December 31, 2019: 0.7x).

Invested capital
Invested capital at December 31, 2020, 
totaled €6.4 billion, €0.6 billion lower 
compared with year-end 2019, mainly 
due to a reduction in working capital and 
other non-current assets.

Dividend
Our dividend policy is to pay a stable 
to rising dividend. In 2020, an interim 

For more details 
about our 
environmental 
performance, see 
the Sustainability 
statements.

 
 
 
 
HOW WE CREATED VALUE

ECONOMIC VALUE

Eco-premium solutions in %

22

22

21

≥20

2018

2019

2020

2020

ambition

5

consecutive years of out-

performing our 2020 ambition.

ENVIRONMENTAL VALUE

Total waste in kg/ton

21

21

≤21.5

20

2018

2019

2020

2020

ambition

  % lower waste than our 

2020 ambition.

7

VOC in kg/ton

0.49

0.49

0.37

0.31

2018

2019

2020

2020

ambition

31

  % lower VOC level than our 

2020 ambition.

Energy use in GJ/ton

1.91

1.88

1.83

≤1.81

2018

2019

2020

2020

ambition

  % reduction in energy use 

3

in 2020. 

For more details 

about our 

environmental 

performance, see 

the Sustainability 

statements.

8

AkzoNobel Report 2020

per-formance powder coatings activities

million in Performance Coatings and

was completed. On October 19, 2020,

€79 million in Other activities), mainly

the acquisition of Titan Paints in Spain

related to transformation costs. In 2019,

was announced, with completion

identifi ed items were negative €150

expected in 2021. The acquisition of

million, mainly related to transformation

New Nautical Coatings in the US was

costs and non-cash impairments, 

completed in Q4 of 2020.

partly offset by a gain on disposal of 

€54 million following asset network 

Raw material price development

optimization. OPI margin increased to 

Raw material and other variable costs 

11.3% (2019: 9.1%).

were €135 million lower in 2020, 

compared with 2019.

Net fi nancing income and 

expenses

Adjusted operating income

Net fi nancing expenses decreased by

Adjusted operating income was up 

€7 million, mainly due to lower interest 

11% at €1,099 million (2019: €991 

on loans.

million); driven by margin management 

and cost-saving programs. Continuous 

Income tax

improvement initiatives successfully 

The effective tax rate was 26.2% (2019: 

offset infl ation. ROS increased to 12.9% 

29.3%). The decrease is mainy related 

(2019: 10.7%).

to impairments of deferred tax assets 

•  Decorative Paints adjusted operating 

in 2019. Excluding identifi ed items, the 

income increased 37% as a result of 

effective tax rate in 2020 was 25.6% 

volume growth, supported by margin 

(2019: 25.3%). 

management and cost savings. ROS 

was up at 16.1% (2019: 11.4%) 

Cash fl ows and net debt

operating income increased by 

an infl ow of €1,220 million (2019: €33 

2%, with positive price/mix, margin 

million). This was mainly due to higher 

management and cost savings more 

profi tability and changes in working 

than compensating for lower volumes 

capital, while 2019 was impacted by 

due to the COVID-19 impact on end 

higher pension related payments.

user demand. ROS increased to 

14.1% (2019: 12.4%) 

At December 31, 2020, net debt was 

•  Other activities were negative 

€1,034 million versus €802 million at 

€174 million (2019: negative 

year-end 2019. The net debt/EBITDA 

€115 million); other activities in 2019 

leverage ratio at December 31, 2020, 

included higher royalty income and 

was 0.8x (December 31, 2019: 0.7x).

one-off gains on disposals

Invested capital

For more about our Paints and Coatings 

Invested capital at December 31, 2020, 

businesses in 2020, see pages 16 to 27. 

totaled €6.4 billion, €0.6 billion lower 

Additional details about the performance 

compared with year-end 2019, mainly 

of AkzoNobel and each business 

due to a reduction in working capital and 

segment in 2020 can be found in the 

other non-current assets.

quarterly publications on our website.

≤0.45

•  Performance Coatings adjusted 

Operating activities in 2020 resulted in 

Acquisitions

Operating income

The acquisition of Mauvilac Industries,

Operating income was up at €963 

announced on December 12, 2019, was

million (2019: €841 million) and included 

closed on April 1, 2020. On September

negative identifi ed items of €136 million

Dividend in €

2018

1.80

2019

1.90

2020

1.951

were €1.6 billion and fi nancial leverage 
(net debt/EBITDA) was 0.8x. AkzoNobel 
is committed to retain a strong 
investment grade credit rating.

2, 2020, the acquisition of Stahl's

(€22 million in Decorative Paints, €35

1  Proposed

SOCIAL VALUE

Total reportable injury rate (TRR)

0.20
0.20

0.24

0.23

≤0.20

Earnings per share total operations
in € 

2018

26.19

2019

2.53

2020

3.29

Adjusted earnings per share from 
continuing operations in €

2018

1.91

2019

3.10

2020

3.88

dividend of €0.43 per common share 
(2019: €0.41) was paid. We propose a 
2020 fi nal dividend of €1.52 (2019: 
€1.49) per common share, which would 
equal a total 2020 dividend of €1.95 
(2019: €1.90). In 2020, a total share 
buyback of €545 million was completed.

Employees
At December 31, 2020, the number of 
employees was 32,200 (December 31, 
2019: 33,800). Acquisitions in 2020 
added around 250 people. For details 
on our approach to developing our 
workforce, see pages 32 to 34. 

COVID-19
The pandemic situation is being closely 
monitored and appropriate measures 
are being taken to continue serving 
customers and save costs, while keeping 
the organization intact and able to 
respond quickly to changes in end market 
demand. Although demand trends differ 
per region and segment, the overall im-
pact on AkzoNobel for the full-year 2020 
was limited. An overall positive impact 
was noted for the Decorative Paints seg-
ment, while there was an overall adverse 
impact in the Performance Coatings 
segment. The pandemic has not im-
pacted our going concern assumption.

In 2020, a detailed assessment was 
performed of potential valuation 
adjustments to the overall asset 
base, either due to the direct impact 
of COVID-19, or its impact on future 
profi tability. Goodwill and intangible 
asset impairment tests have been 
performed based on most recently 
updated forecasts; this has not 
revealed impairments. Recoverability 
of deferred tax assets has also been 
reassessed based on these forecasts, 
leading to immaterial adjustments only. 
Furthermore, while the allowance for 
impairment of trade receivables initially 
increased as a direct result of the 
additional risk associated with COVID-
19, impairment of trade receivables 
returned to normal levels at year-end. 

In 2020, a compensation of €33 million 
related to government support measures 
for COVID-19 was recognized as a 
reduction of employee benefi t costs, 
mainly in Q2 and Q3. No application 
was made for the "Noodmaatregel 
Overbrugging voor Werkgelegenheid 
(NOW)" in the Netherlands. In our 2020 
fi gures, all COVID-19 related impacts 
have been treated as normal operations; 
none of these impacts have been 
included in identifi ed items.

Outlook 2021
AkzoNobel targets to grow at least in 
line with its relevant markets. Although 
trends differ per region and segment 
with raw material infl ation expected, 
margin management and cost-
saving programs are in place to deliver 
50 basis points increase in return on 
sales. The company targets a leverage 
ratio of 1-2 times net debt/EBITDA and 
commits to retain a strong investment 
grade credit rating.

2018

2019

2020

2020 
ambition

Numbers include 
AkzoNobel 
employees and 
temporary workers

3

consecutive years of closing in 
on our ambition.

Fatalities 

2

0

0

0

2018

2019

2020

2020
ambition

 fatalities in 2020.

0

Female executives in %

20

18

21

≥25

2018

2019

2020

2020
ambition

3

% point increase in 2020. Now 
have new program to further boost 

senior female leadership pipeline.

Organizational health score (OHI)

58

61

69

≥74

2018

2019

2020

2020
ambition

11

point increase since 2018.
We’re striving to keep impro- 
ving by following up attention areas.

AkzoNobel Report 2020

9

Dividend

Our dividend policy is to pay a stable 

to rising dividend. In 2020, an interim 

AkzoNobel has a strong balance sheet 
and solid cash position. At December 
31, 2020, cash and cash equivalents 

See Note 28 of the Consolidated 
fi nancial statements with regard to 
subsequent events.

For more details 
about our social 
performance, see 
the Sustainability 
statements.

 
 
 
 
 
 
 
 
 
CASE STUDY

Business as unusual

By any standards, 2020 was an extraordinary year. It therefore required an 
extraordinary response. As COVID-19 continued to tighten its grip on the world, 
our priority was to keep our employees, their families and our partners safe. At 
the same time, we did everything possible to continue supplying our customers, 
while giving whatever support we could to local communities.   

Here’s a brief round-up of some of the 
projects we were involved with, many of 
which resulted from the amazing efforts 
of our colleagues around the world. They 
also highlight the strong social aspect of 
our “People. Planet. Paint.” approach to 
sustainable business.  

Rapid response in China 
When Chinese authorities announced 
they were about to rapidly construct 
a hospital in Yinchuan – capital city of 
the Ningxia Hui Autonomous Region – 
the local AkzoNobel organization sprang 
into action.

The facility was being built as an 
expansion project at the existing Fourth 
People’s Hospital of Ningxia. However, 
as the work was taking place during the 
Spring Festival in February, paint was in 
short supply.

On hearing the news, we acted quickly 
to donate our Dulux Pro interior emulsion 
during the early days of the project. It 
helped to ensure that the new buildings 
could be completed on time (in just 15 
days) as part of an urgent local response 
to the COVID-19 outbreak.

The new buildings continued to be 
operational once the outbreak subsided. 

Keeping industry going
As the pandemic raged, our customers 
con tinued to rely on us to supply products 
across a whole range of critical industries. 
So we had to prioritize our resources 
in certain areas to ensure production of 
essential items could continue.

For example, our coatings are used 
on hospital beds and other metal 
equipment (including oxygen bottles and 
ventilators), which were in high demand 
during the fi rst half of the year. We 
also supply coatings used in food and 
beverage cans, and the industry was 
working fl at out at one point to keep up 
with increased demand. 

Many of our coatings products – 
including our decorative paints – are also 
a key part of the construction sector. 
So we were pulling out all the stops to 
ensure that crucial work could continue, 
such as building new hospitals. You 
can read about some of those projects 
elsewhere on these pages.  

Coping with challenges in India
During a nationwide lockdown in India, 
the local AkzoNobel organization 
launched several initiatives to help 
communities cope with the food and 
healthcare challenges.

Many of these were adaptations of
existing projects launched as part of
the company’s People. Planet. Paint.
initiative. The focus was simply changed
in response to the virus.

For example, in several villages near 
Bangalore, an existing e-health program 
which we helped to set up was used 
to provide initial screening for COVID-
19. Around 1,000 people had received 
symptomatic screening within the 
fi rst month.

We also provided essential food items to 
6,000 people (mostly daily wage earners) 
in Gurgaon, Gwalior and Navi Mumbai, 
including underprivileged children 
studying at AkzoNobel supported 
education centers. 

Beating the isolation blues in 
Brazil
One of the most heart-warming 
initiatives was organized in Brazil, where 
our colleagues made a big effort 
to help residents at a care home for 
elderly women, located in the southern 
state of Rio Grande do Sul.

Known as Grandma’s House, it looks 
after nearly 200 elderly residents. 
However, due to the pandemic, visitors 
weren’t allowed for many months. So 
our Brazilian colleagues decided to give 
the residents a boost and cheer them up 
by arranging video chat sessions to help 
them feel less isolated and alone.

Dozens of employees volunteered to 
take part during the initiative, when they 
could choose from a series of 30-minute 
time slots. “The conversation I had 
was such an important moment for the 
lady I spoke to that she even dressed 
up specially for the occasion,” said 
AkzoNobel Administrative Coordinator, 
Roseli Franchi. “It was very touching and 
made me realize that we can make a 
difference to people’s lives by doing the 
simplest of things.”

As well as talking to the residents, 
employees were also given the 
opportunity to have donations sent from 

10

CASE STUDY

Business as unusual

By any standards, 2020 was an extraordinary year. It therefore required an 

extraordinary response. As COVID-19 continued to tighten its grip on the world, 

our priority was to keep our employees, their families and our partners safe. At 

the same time, we did everything possible to continue supplying our customers, 

while giving whatever support we could to local communities.   

Here’s a brief round-up of some of the 

For example, our coatings are used 

We also provided essential food items to 

projects we were involved with, many of 

on hospital beds and other metal 

6,000 people (mostly daily wage earners) 

which resulted from the amazing efforts 

equipment (including oxygen bottles and 

in Gurgaon, Gwalior and Navi Mumbai, 

of our colleagues around the world. They 

ventilators), which were in high demand 

including underprivileged children 

also highlight the strong social aspect of 

during the fi rst half of the year. We 

studying at AkzoNobel supported 

our “People. Planet. Paint.” approach to 

also supply coatings used in food and 

education centers. 

sustainable business.  

beverage cans, and the industry was 

working fl at out at one point to keep up 

Beating the isolation blues in 

Rapid response in China 

with increased demand. 

Brazil

When Chinese authorities announced 

One of the most heart-warming 

they were about to rapidly construct 

Many of our coatings products – 

initiatives was organized in Brazil, where 

a hospital in Yinchuan – capital city of 

including our decorative paints – are also 

our colleagues made a big effort 

the Ningxia Hui Autonomous Region – 

a key part of the construction sector. 

to help residents at a care home for 

the local AkzoNobel organization sprang 

So we were pulling out all the stops to 

elderly women, located in the southern 

into action.

ensure that crucial work could continue, 

state of Rio Grande do Sul.

such as building new hospitals. You 

The facility was being built as an 

can read about some of those projects 

Known as Grandma’s House, it looks 

expansion project at the existing Fourth 

elsewhere on these pages.  

after nearly 200 elderly residents. 

People’s Hospital of Ningxia. However, 

However, due to the pandemic, visitors 

as the work was taking place during the 

Coping with challenges in India

weren’t allowed for many months. So 

Spring Festival in February, paint was in 

During a nationwide lockdown in India, 

our Brazilian colleagues decided to give 

short supply.

the local AkzoNobel organization 

the residents a boost and cheer them up 

launched several initiatives to help 

by arranging video chat sessions to help 

On hearing the news, we acted quickly 

communities cope with the food and 

them feel less isolated and alone.

to donate our Dulux Pro interior emulsion 

healthcare challenges.

during the early days of the project. It 

Dozens of employees volunteered to 

helped to ensure that the new buildings 

Many of these were adaptations of

take part during the initiative, when they 

could be completed on time (in just 15 

existing projects launched as part of

could choose from a series of 30-minute 

days) as part of an urgent local response 

the company’s People. Planet. Paint.

time slots. “The conversation I had 

to the COVID-19 outbreak.

initiative. The focus was simply changed

was such an important moment for the 

The new buildings continued to be 

in response to the virus.

lady I spoke to that she even dressed 

up specially for the occasion,” said 

operational once the outbreak subsided. 

For example, in several villages near 

AkzoNobel Administrative Coordinator, 

Keeping industry going

which we helped to set up was used 

made me realize that we can make a 

As the pandemic raged, our customers 

to provide initial screening for COVID-

difference to people’s lives by doing the 

con tinued to rely on us to supply products 

19. Around 1,000 people had received 

simplest of things.”

Bangalore, an existing e-health program 

Roseli Franchi. “It was very touching and 

across a whole range of critical industries. 

symptomatic screening within the 

So we had to prioritize our resources 

fi rst month.

in certain areas to ensure production of 

essential items could continue.

As well as talking to the residents, 

employees were also given the 

opportunity to have donations sent from 

one of several local supermarkets that make 
deliveries to the home. More than 1,000 
items were sent, including cleaning and 
personal care products and food.

Supporting communities in 
Indonesia
Many of the communities around our 
Cikarang site in Indonesia experienced 
the economic challenges that came with 
the large-scale social restrictions that 
resulted from the pandemic. 

Having noticed the hardships 
many people were facing, 
colleagues from our local Marine 
and Protective Coatings 
and Decorative Paints sites 
responded quickly to 
help out.

In order to support the 
livelihoods of people in 
seven communities 
around Cikarang, 
several activities were 
organized under 
our AkzoNobel 
Cares umbrella,  
which included 
distributing 
basic food 
essentials to 
around 500 
families in 
need.

Caring with 
color in 
Switzerland
With children 
often fi nding 

hospitals a bit scary, 
we worked with the 
Anouk Foundation in 
Switzerland to brighten 
things up and make one 

hospital in particular feel 
more comforting 
and colorful.

The Anouk Foundation is 
a non-profi t organization 

dedicated to bringing color to the 
walls of all kinds of buildings. Our 
Sikkens paint business has been 
donating paint to them for many 
years, helping to create designs and 
murals that calm the fears and worries 
of residents and patients of all ages.

One of their bigger projects in 2020 
involved working on 22 treatment rooms 
and eight patient rooms at the Kinder Klinik 
Kantonsspital in the Swiss town of Aarau. 
Painting soft colors on the walls and introducing 
gentle humor helped create a comforting 
atmosphere, which proved especially important at 
a time of such global uncertainty.

In fact, the therapeutic value of the murals has been 
so benefi cial, there are plans to create more murals 
in other parts of the hospital, including the pediatric 
emergency unit.

10

11

STRATEGY AND 
OPERATIONS

An overview of our strategy, approach to 
innovation and the performance of our Paints 
and Coatings businesses during the year.

Strategy 
Innovation 
Decorative Paints* 

13
15
16-18

Our activities are reported in three regions: 
Asia; Europe, Middle East and Africa; 
South America

Performance Coatings* 

20-27

Our activities are organized into four main 
businesses: Automotive and Specialty 
Coatings, Industrial Coatings, Marine and 
Protective Coatings, Powder Coatings

*  The 2018 and 2019 fi gures are restated to represent revenue from 

third parties instead of group revenue.

Rafaël Rozendaal | Into Time 13 09 12, 2013 | 2013 | 
lenticular print | 120 x 90 cm | photo credits Gert-Jan 
van Rooij | Collection AkzoNobel Art Foundation

THE NEXT PHASE OF OUR TRANSFORMATION

Grow
Deliver
& Deliver
Deliver
Deliver
Deliver
Deliver
Deliver
Deliver
Deliver

OUR STRATEGY

Ambitions for 2021-2023

  Revenue growth at 
least in line with our 
relevant markets

  Deliver an average 
  50 basis points ROS*

(return on sales)
improvement each year

AkzoNobel is a truly global, high-
performing paints and coatings 
company with a proud heritage which 
can be traced back to 1792. Our world 
class portfolio of established brands 
is trusted by customers around the 
globe and we continue to be guided 
by a strong set of core values – safety, 
integrity and sustainability.

Since 2017, our strategic focus has 
been on delivering our Winning together: 
15 by 20 ambition, which has positioned 
us among other leading players in the 
industry. Ultimately, our goal is to take 
our rightful place as a frontrunner, both 
in terms of size and performance.

This ambition is refl ected in our new 
company purpose – Pioneering a world 
of possibilities to bring surfaces to life 
– which was developed with input from 
a broad range of employees and other 
stakeholders. As we look to accelerate 
on the next phase of our journey, our 
new Grow & Deliver strategy is all about 
building on the strong foundation we’ve 
now established. 

From 2021 onwards, we will pivot 
towards growth, while delivering further 
profi tability improvement. To help us 
deliver what we want to achieve, we’ve 
updated our behaviors framework 
to guide a new way of working. The 
fundamentals remain the same – passion 
for paint, precise processes, powerful 
performance and proud people. Our key 
behaviors have now been more clearly 
defi ned to help drive further success 
(see visual below). 

With sustainability as one of our core 
values, we strive to be the leader in 
our industry by empowering people, 
reducing our impact on the planet 
and consistently innovating to deliver 
the most sustainable solutions for our 
customers. That’s why we call our 
approach to sustainable business 
“People. Planet. Paint.”

Growth drivers
We're well placed in the €130 billion 
paints and coatings industry, with a 
balanced geographic presence and a 
strong portfolio of brands, with leading 

positions in most segments. This offers 
multiple opportunities for growth. 

For example, we have a signifi cant 
presence in Asia Pacifi c – where we 
currently generate around 29% of 
revenue – and all market segments. 
We’re the leader in the fast-growing 
powder coatings segment, which 
currently contributes around 13% of 
revenue. Other segments also offer 
exciting growth opportunities, such as 
our decorative paints in South America 
and – driven by a shift away from single 
use plastics – packaging coatings.  

Strategic mandates – assigned per 
segment and region – are used to 
provide clear direction for each of our 
businesses, including relative priorities 
for growth and profi tability improvement. 
These strategic mandates, which helped 
to drive a step-change in performance 
over the last three years, have been 
updated for 2021 onwards. 

*   ROS is calculated as adjusted operating income 
(operating income excluding identifi ed items) as a 
percentage of revenue from third parties.

Rafaël Rozendaal | Into Time 13 09 12, 2013 | 2013 | 

lenticular print | 120 x 90 cm | photo credits Gert-Jan 

van Rooij | Collection AkzoNobel Art Foundation

Passion for paint

Precise processes

Powerful performance 

Be customer 
focused

Execute with 
discipline

Deliver on 
commitments

Proud people

Take ownership

AkzoNobel Report 2020  |  Strategy and operations

13

STRATEGY AND 

OPERATIONS

An overview of our strategy, approach to 

innovation and the performance of our Paints 

and Coatings businesses during the year.

Strategy 

Innovation 

Decorative Paints* 

13

15

16-18

Our activities are reported in three regions: 

Asia; Europe, Middle East and Africa; 

South America

Performance Coatings* 

20-27

Our activities are organized into four main 

businesses: Automotive and Specialty 

Coatings, Industrial Coatings, Marine and 

Protective Coatings, Powder Coatings

*  The 2018 and 2019 fi gures are restated to represent revenue from 

third parties instead of group revenue.

 
 
 
OUR STRATEGY

INNOVATION

We’re passionate about customer 
needs and have a customer service 
mindset. Commercial excellence is all 
about putting in place more customer 
focused, data-driven, commercial 
processes. This will help to fuel 
our growth.

Innovation is also fundamental to our 
success (see page 15). Having 
been pioneers since 1792, we know 
what it means to go beyond 
when it comes to providing custo-
mers with quality solutions – how to 
understand and anticipate their 
needs. Our industry-leading Paint 
the Future innovation ecosystem is a 
great example of how our pioneering 
spirit is helping us to continue 
pushing boundaries.

We have a solid platform for adding 
to organic growth through targeted 
acquisitions. Clear capital allocation 
priorities, and a strong balance sheet, 
underpin a disciplined approach to 
conducting value creating acquisitions, 
aligned with our strategic mandates.

Delivering performance 
improvement
Several initiatives started during the 
Winning together: 15 by 20 phase of 
our journey will also continue in the 
future, including ERP and application 
integration, as well as improving end-to-
end processes. These initiatives provide 
the strong foundation on which our 
Grow & Deliver strategy is built.

The next phase of our strategy requires 
an evolution of our operating model, 
moving from functional excellence 
in silos to driving cross-functional 
collaboration and becoming even more 
customer focused. 

Margin management demands strong 
profi tability analysis, combined with 
predictive margin management and 
pricing excellence. This will ensure we 
maintain variable margins throughout 
the cycle.

Creating a world class supply 
chain requires more effi ciency and 
effectiveness – also in planning 

Our CEO, Thierry Vanlancker (pictured center), joined a 
cross-industry collaboration to fi ght climate change and 
build economic resilience. The 12-strong European CEO 
Alliance believes a zero carbon future is possible – if we 
work together – and the fi rst step was to give their full 
support to the EU Green Deal.

processes – to meet customer needs 
with superior service levels.

Product management is necessary to 
deliver the right products to customers 
and win in the market, at the most 
competitive cost for the company, 
with less complexity and increased 
collaboration with our suppliers.

Optimizing our manufacturing network 
will be organized around three models 
to serve customer needs – simple and 
effi cient; managed complexity; agile and 
adaptive.

Seamless business processes will be 
effective and cost competitive, allowing 
greater focus on what matters most.

It’s now time for AkzoNobel to become 
the frontrunner. Our strategy is to 
Grow & Deliver, as a high-performing 
organization, pioneering a world of 
possibilities to bring surfaces to life. 

Welcome to our future! 

Market growth

Strategic mandates
Strategic mandates

World class 
supply chain

oduct
Product
management
management

cial excellence
Commercial excellence

Margin management

Innovation

Acquisitions

Strong foundation

G ro w

Network 
optimization

Seamless 
Seamless 
business 
business 
ocesses
processes

D eliver

Accelerating  

our innovation

We’ve been innovating for more than 200 

years. Our pioneering spirit and our passion 

for pushing the boundaries of our industry 

represent our past, present and future.

For us, innovation means going beyond conventional 

expectations, going beyond the imagination of our 

customers and going beyond generations. So it 

represents both a challenge and a promise.

Our innovation portfolio is influenced by four main 

drivers: productivity, surface enhancement, asset 

protection and environmental protection. They guide us 

on our journey to making a significant and long-lasting 

Our latest Paint the Future regional startup challenge is scheduled to 

take place in China in early 2021. It was officially announced by Mark 

Kwok, AkzoNobel’s President of China/North Asia. 

“Science and 

innovation 

drive our 

future and 

I’m proud 

this year’s 

solutions 

went  

beyond 

expectation 

to delive r 

value to 

us and our 

customers.” 

difference to our customers and the planet. 

To help build on its success, we welcomed several new 

Innovation in 2020

collaborations in 2020. This included launching our first 

regional startup challenge in Brazil, which resulted in 

During the year, we continued to introduce a range 

business proposals being awarded in four categories: 

of ground-breaking products to the market, while 

Sustainable lifecycle; Smart supply chain and logistics; 

expanding our digital capabilities. This included adding 

New functionalities; and Customer experience. A new 

antimicrobial properties to our Interpon D1000 and 

regional startup challenge will be staged in China  

2000 range of architectural powder coatings, enabling 

in 2021.

building interiors to be given increased protection 

against microbes such as bacteria and mold. Our 

Throughout the year, we also made good progress on 

Powder Coatings business also introduced a new 3D 

joint developments in the area of robotic application, to 

color tool to help architects and specifiers find exactly 

help painters work more safely and efficiently. Two of 

the right product for their needs. Meanwhile, Decorative 

these projects involve Qlayers and Apellix, both winners 

Paints introduced Dulux EasyCare+, which contains 

in our 2019 global startup challenge (see page 19). A 

Scuff Resist technology to help protect interior walls, 

third project is ongoing with French early stage startup 

and also launched Hammerite Ultima, a rust-busting 

Les Companions. This project is focused on developing 

water-based exterior paint which can be applied directly 

a paint robot for interior use on walls and ceilings. 

onto any metal surface, without the need for a primer.

Collaborative innovation

In addition, we advanced the work we’re doing with 

two other 2019 winners. Alucha’s circular filler is in 

We know great innovations happen when different 

the scale-up phase, while we’re continuing to design 

people work together in a win-win model. A great 

new polymers for low-bake applications with Interface 

example is our Operation Night Watch partnership with 

Polymers. Meanwhile, through our related Paint the 

Klaas Kruithof,  

the Rijksmuseum in Amsterdam, the Netherlands. We’re 

Future supplier program, we also selected five new 

Chief Technology  

using our color expertise to work together on three key 

projects in 2020 for further acceleration. At the end 

Officer

projects which demonstrate that understanding history 

of the year, a fully virtual supplier event was staged, 

is essential to building our future. 

featuring 100 specially invited participants. 

Following its 2019 launch, we also made excellent 

Another successful project also emerged from a Paint 

progress with expanding our global Paint the Future 

the Future employee challenge. Two of the teams that 

collaborative innovation ecosystem – which is all about 

submitted promising proposals joined forces to develop 

connecting what we know with what we don’t yet know, 

a company-wide global standard for using augmented 

so we can bring new solutions to the market faster.

reality in manufacturing.

14

Strategy and operations  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Strategy and operations

15

OUR STRATEGY

INNOVATION

Our CEO, Thierry Vanlancker (pictured center), joined a 

cross-industry collaboration to fi ght climate change and 

build economic resilience. The 12-strong European CEO 

Alliance believes a zero carbon future is possible – if we 

work together – and the fi rst step was to give their full 

support to the EU Green Deal.

We’re passionate about customer 

Delivering performance 

processes – to meet customer needs 

needs and have a customer service 

improvement

with superior service levels.

mindset. Commercial excellence is all 

Several initiatives started during the 

about putting in place more customer 

Winning together: 15 by 20 phase of 

Product management is necessary to 

focused, data-driven, commercial 

our journey will also continue in the 

deliver the right products to customers 

processes. This will help to fuel 

future, including ERP and application 

and win in the market, at the most 

our growth.

integration, as well as improving end-to-

competitive cost for the company, 

end processes. These initiatives provide 

with less complexity and increased 

Innovation is also fundamental to our 

the strong foundation on which our 

collaboration with our suppliers.

success (see page 15). Having 

Grow & Deliver strategy is built.

been pioneers since 1792, we know 

Optimizing our manufacturing network 

what it means to go beyond 

The next phase of our strategy requires 

will be organized around three models 

when it comes to providing custo-

an evolution of our operating model, 

to serve customer needs – simple and 

mers with quality solutions – how to 

moving from functional excellence 

effi cient; managed complexity; agile and 

understand and anticipate their 

in silos to driving cross-functional 

adaptive.

needs. Our industry-leading Paint 

collaboration and becoming even more 

the Future innovation ecosystem is a 

customer focused. 

great example of how our pioneering 

Seamless business processes will be 

effective and cost competitive, allowing 

spirit is helping us to continue 

Margin management demands strong 

greater focus on what matters most.

pushing boundaries.

profi tability analysis, combined with 

predictive margin management and 

It’s now time for AkzoNobel to become 

We have a solid platform for adding 

pricing excellence. This will ensure we 

the frontrunner. Our strategy is to 

to organic growth through targeted 

maintain variable margins throughout 

Grow & Deliver, as a high-performing 

acquisitions. Clear capital allocation 

the cycle.

priorities, and a strong balance sheet, 

underpin a disciplined approach to 

Creating a world class supply 

organization, pioneering a world of 

possibilities to bring surfaces to life. 

conducting value creating acquisitions, 

chain requires more effi ciency and 

Welcome to our future! 

aligned with our strategic mandates.

effectiveness – also in planning 

World class 

supply chain

Product

oduct

management

management

Commercial excellence

cial excellence

Margin management

G ro w

Network 

optimization

Seamless 

Seamless 

business 

business 

processes

ocesses

D eliver

Market growth

Strategic mandates

Strategic mandates

Innovation

Acquisitions

Strong foundation

Accelerating  
our innovation

We’ve been innovating for more than 200 
years. Our pioneering spirit and our passion 
for pushing the boundaries of our industry 
represent our past, present and future.

For us, innovation means going beyond conventional 
expectations, going beyond the imagination of our 
customers and going beyond generations. So it 
represents both a challenge and a promise.

Our innovation portfolio is influenced by four main 
drivers: productivity, surface enhancement, asset 
protection and environmental protection. They guide us 
on our journey to making a significant and long-lasting 
difference to our customers and the planet. 

Innovation in 2020
During the year, we continued to introduce a range 
of ground-breaking products to the market, while 
expanding our digital capabilities. This included adding 
antimicrobial properties to our Interpon D1000 and 
2000 range of architectural powder coatings, enabling 
building interiors to be given increased protection 
against microbes such as bacteria and mold. Our 
Powder Coatings business also introduced a new 3D 
color tool to help architects and specifiers find exactly 
the right product for their needs. Meanwhile, Decorative 
Paints introduced Dulux EasyCare+, which contains 
Scuff Resist technology to help protect interior walls, 
and also launched Hammerite Ultima, a rust-busting 
water-based exterior paint which can be applied directly 
onto any metal surface, without the need for a primer.

Collaborative innovation
We know great innovations happen when different 
people work together in a win-win model. A great 
example is our Operation Night Watch partnership with 
the Rijksmuseum in Amsterdam, the Netherlands. We’re 
using our color expertise to work together on three key 
projects which demonstrate that understanding history 
is essential to building our future. 

Our latest Paint the Future regional startup challenge is scheduled to 
take place in China in early 2021. It was officially announced by Mark 
Kwok, AkzoNobel’s President of China/North Asia. 

To help build on its success, we welcomed several new 
collaborations in 2020. This included launching our first 
regional startup challenge in Brazil, which resulted in 
business proposals being awarded in four categories: 
Sustainable lifecycle; Smart supply chain and logistics; 
New functionalities; and Customer experience. A new 
regional startup challenge will be staged in China  
in 2021.

Throughout the year, we also made good progress on 
joint developments in the area of robotic application, to 
help painters work more safely and efficiently. Two of 
these projects involve Qlayers and Apellix, both winners 
in our 2019 global startup challenge (see page 19). A 
third project is ongoing with French early stage startup 
Les Companions. This project is focused on developing 
a paint robot for interior use on walls and ceilings. 

In addition, we advanced the work we’re doing with 
two other 2019 winners. Alucha’s circular filler is in 
the scale-up phase, while we’re continuing to design 
new polymers for low-bake applications with Interface 
Polymers. Meanwhile, through our related Paint the 
Future supplier program, we also selected five new 
projects in 2020 for further acceleration. At the end 
of the year, a fully virtual supplier event was staged, 
featuring 100 specially invited participants. 

Following its 2019 launch, we also made excellent 
progress with expanding our global Paint the Future 
collaborative innovation ecosystem – which is all about 
connecting what we know with what we don’t yet know, 
so we can bring new solutions to the market faster.

Another successful project also emerged from a Paint 
the Future employee challenge. Two of the teams that 
submitted promising proposals joined forces to develop 
a company-wide global standard for using augmented 
reality in manufacturing.

“Science and 
innovation 
drive our 
future and 
I’m proud 
this year’s 
solutions 
went  
beyond 
expectation 
to delive r 
value to 
us and our 
customers.” 

Klaas Kruithof,  
Chief Technology  
Officer

14

Strategy and operations  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Strategy and operations

15

DECORATIVE PAINTS ASIA

2020 SUMMARY

2020 HIGHLIGHT

It was a challenging year, but we quickly 
stabilized and saw a strong recovery 
throughout the region in Q3 and Q4. 
We adopted an agile approach in 
responding to changes in product mix, 
while focusing on operational costs, 
complexity reduction and margin 
management. South East and South 
Asia experienced headwinds most of 
the year due to COVID-19 related 
channel closures, but despite that, we 
achieved signifi cant improvement in 
return on sales.  

Revenue in € millions

1,144

1,084

916

2018

2019

2020

Key brands

“The proac-
tive support 
we offered 
was the 
basis for 
the strong 
recovery in 
results in 
the second 
half of 
the year.”

Oscar Wezenbeek, 
Director of Decorative 
Paints South East and 
South Asia

“Agile leader- 
ship and 
strong 
stakeholder 
partnerships 
were key to 
restoring our 
profi table 
business 
growth in Q3 
and Q4.”

Mark Kwok, Director 
of Decorative Paints 
North Asia

Decorative Paints revenue 
by destination in %

C

B

A

A EMEA 

B Asia Pacifi c 

C South America 

63

26

11

16

Strategy and operations  |  AkzoNobel Report 2020

We supplied an extensive range of products for the construction of 
Indonesia’s new Yogyakarta International Airport. Our decorative paints 
were used on the walls, pillar and ceilings, while the company also 
provided protective coatings and passive fi re protection. 

We supplied 130,000 liters of decorative 
paint from our Dulux Professional 
range for the interior walls, pillars and 
ceilings of Indonesia’s new Yogyakarta 
International Airport (pictured below). 
Offi cially inaugurated in August, the 
airport is equipped with a passenger 
terminal spanning 219,000m2 and has a 
total capacity of 20 million passengers 
a year. The company also provided over 
300,000 liters of performance coatings 
for the structural steel. 

OTHER KEY DEVELOPMENTS

•  Strengthened our distribution network 
in Mainland China by expanding into 
40 new cities and 1,000 additional 
stores. Also supplied products for 
more than 250 renovation projects in 
80 cities

•  Dulux launched a fi rst-of-its-kind, 
bio-based interior paint in Vietnam 
which helps to improve indoor air 
quality

•  In India, we launched Dulux 

SuperClean, an interior water-based 
emulsion which makes walls easier to 
keep clean

•  Launched a digital platform for 

painters in China and signed up over 
165,000 professionals in 344 cities
•  Supplied Dulux Professional range 
products for The Exchange 106 
skyscraper in Malaysia. It’s currently 
South East Asia’s tallest building

•  In China, Dulux Forest Breath Biocare 

was upgraded with solvent-free 
technology

•   As part of our partnership with SOS 
Children’s Villages, we launched 
projects in Indonesia, Vietnam, 
Pakistan and Sri Lanka

•  Our premium Dulux Forest Breath 

emulsion was used to coat the Hong 
Kong Palace Museum

•  Supplied products for the interior 
and exterior walls of Taipei Arena 
in Taiwan

DECORATIVE PAINTS ASIA

DECORATIVE PAINTS EMEA

2020 SUMMARY

2020 HIGHLIGHT

2020 SUMMARY

Revenue in € millions

Financial performance was very strong 
across the region and we delivered 
signifi cant growth in revenue compared 
with the previous year. This was driven 
mainly by positive price/mix effects, 
complexity reduction and cost-saving 
programs. The business also benefi ted 
from share gains in key markets and the 
DIY (do-it-yourself) boom which resulted 
from the introduction of COVID-19 
lockdown measures.

2020 HIGHLIGHT

We announced two deals as we 
moved to boost our presence in the 
region. In October, we signed a deal to 
acquire the decorative paints business 
of Spain’s Industrias Titan S.A.U. (to 
be completed in 2021). Titan – also 
present in Portugal – is one of Spain’s 
best-known brands. The business 
shares our commitment to sustainable 
product innovation, with much of its 
portfolio recognized for its environmental 
performance. We also completed the 
acquisition of Mauvilac Industries Limited 
in Mauritius, strengthening our footprint 
in Sub-Saharan Africa and boosting our 
position in the African market.

Key brands

“This was a 
very strong 
year in 
which 
we achieved 
signifi cant 
growth in 
revenue.”

Jan-Piet van Kesteren, 
Director of Decorative 
Paints Europe, Middle 
East and Africa

2,061

2,129

2,246

2018

2019

2020

OTHER KEY DEVELOPMENTS

•  Successfully launched Brave Ground, our 2021 Color 

of the Year, securing signifi cant media attention and driving 
brand awareness and sales across the region

•  Supported artist Sacha Jafri’s world record attempt to create 
the largest ever painting on canvas. His Humanity Inspired 
project aimed to raise $30 million for charitable causes 
around the world (pictured below)

•  Launched Dulux EasyCare+, a precision-engineered interior 

paint which uses Scuff Resist technology to protect walls and 
keep them looking better for longer 

•  Hammerite Ultima was introduced in several markets. It’s a 
water-based exterior paint which can be applied directly to 
any metal surface without the need for a primer 

•  Our Ashington plant in the UK won the Coatings Care 

Overall Best Performer Award. The site had zero waste sent 
to landfi ll, with the waste recycling rate above the sector 
average, while the remainder was incinerated for energy 
recovery. Solvent emissions per ton of production were also 
among the lowest in the industry

•  Simplifi ed and harmonized our business model to reduce the 

number of different packs and unique formulations

•  Accelerated our digital marketing and sales, which included 
the launch of a new web platform and fast scale up of our 
eCommerce activity, particularly in Western Europe

We supplied an extensive range of products for the construction of 

Indonesia’s new Yogyakarta International Airport. Our decorative paints 

were used on the walls, pillar and ceilings, while the company also 

provided protective coatings and passive fi re protection. 

16

Strategy and operations  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Strategy and operations

17

Oscar Wezenbeek, 

Mark Kwok, Director 

Key brands

quality

2018

2019

2020

It was a challenging year, but we quickly 

We supplied 130,000 liters of decorative 

stabilized and saw a strong recovery 

paint from our Dulux Professional 

throughout the region in Q3 and Q4. 

range for the interior walls, pillars and 

We adopted an agile approach in 

ceilings of Indonesia’s new Yogyakarta 

responding to changes in product mix, 

International Airport (pictured below). 

while focusing on operational costs, 

Offi cially inaugurated in August, the 

complexity reduction and margin 

airport is equipped with a passenger 

management. South East and South 

terminal spanning 219,000m2 and has a 

Asia experienced headwinds most of 

total capacity of 20 million passengers 

the year due to COVID-19 related 

a year. The company also provided over 

channel closures, but despite that, we 

300,000 liters of performance coatings 

achieved signifi cant improvement in 

for the structural steel. 

return on sales.  

OTHER KEY DEVELOPMENTS

Revenue in € millions

•  Strengthened our distribution network 

1,144

1,084

in Mainland China by expanding into 

40 new cities and 1,000 additional 

916

stores. Also supplied products for 

more than 250 renovation projects in 

80 cities

•  Dulux launched a fi rst-of-its-kind, 

bio-based interior paint in Vietnam 

which helps to improve indoor air 

•  In India, we launched Dulux 

SuperClean, an interior water-based 

emulsion which makes walls easier to 

keep clean

•  Launched a digital platform for 

painters in China and signed up over 

165,000 professionals in 344 cities

•  Supplied Dulux Professional range 

products for The Exchange 106 

skyscraper in Malaysia. It’s currently 

South East Asia’s tallest building

•  In China, Dulux Forest Breath Biocare 

was upgraded with solvent-free 

technology

•   As part of our partnership with SOS 

Children’s Villages, we launched 

projects in Indonesia, Vietnam, 

Pakistan and Sri Lanka

•  Our premium Dulux Forest Breath 

emulsion was used to coat the Hong 

Kong Palace Museum

•  Supplied products for the interior 

and exterior walls of Taipei Arena 

in Taiwan

“The proac-

tive support 

we offered 

was the 

basis for 

the strong 

recovery in 

results in 

the second 

half of 

the year.”

“Agile leader- 

ship and 

strong 

stakeholder 

partnerships 

were key to 

restoring our 

profi table 

business 

growth in Q3 

and Q4.”

Director of Decorative 

of Decorative Paints 

Paints South East and 

North Asia

South Asia

Decorative Paints revenue 

by destination in %

C

B

A

A EMEA 

B Asia Pacifi c 

C South America 

63

26

11

DECORATIVE PAINTS SOUTH AMERICA

2020 SUMMARY

OTHER KEY DEVELOPMENTS

We delivered signifi cant organic 
growth and achieved a very strong 
performance, despite the pandemic and 
exchange rate volatility. Results were 
driven by disciplined pricing, innovation 
focused on premium offerings, better 
and broader store execution (including 
digital store launches) and cost-saving 
programs. We also experienced a steep 
increase in demand as consumers 
chose to renovate their homes during 
lockdown, with the help of our wide-
ranging DIY (do-it-yourself) solutions. 

•   Introduced the Holding Hands 

program to support painters and 
consumers during COVID-19. It 
included partnerships with customers 
to help painters via training and 
food distribution

•   Launched our Coral and Pinturerias 

del Centro online stores

•  New Sparlack Cetol product lines for 

woodcare introduced in Brazil 
•  Achieved our goal of 100% water 
reuse in Mauá, Brazil, where we 
installed a water treatment plant 
in 2017

Revenue in € millions

462

457

396

2018

2019

2020

“2020 was 
nothing 
like we had 
expected, 
and yet we 
accom-
plished 
much more 
than we 
expected.”

Daniel Campos, Director 
of Decorative Paints 
South America 

Key brands

Spectacular aircraft takes fl ight
Putting our Coral decorative paints logo on a plane 
might seem strange, but it was a creative way for us 
to highlight the fact that our products feature more 
technology than people may realize. It also helped us 
to stand out by letting customers know that as well 
as providing advanced solutions for planes, we also 
help to color and protect their homes. 

The project in question involved creating South 
America’s most colorful airplane. Our Coral brand 
partnered with Aerospace Coatings colleagues to 
work with Azul Airlines and Embraer to pay tribute 
to the Spix’s macaw, a national symbol in Brazil. 
The design features 58 colors, half of which were 
custom made. The Embraer paint team in São José 
dos Campos then applied our Aerodur 3001/3002 
basecoat clearcoat system. 

Decorative Paints supported the project with a “Let’s 
Colour” initiative to restore a local church and theater 
in Curaçá city. More than 3,000 liters of Coral paint 
were used. 

2020 HIGHLIGHT

Four startups are collaborating with 
AkzoNobel after winning our Paint 
the Future Brazil startup challenge. 
We received 135 submissions, with 16 
of the country’s best startups being 
selected to participate in the challenge’s 
fi nale held in São Paulo in early 
October. Awards were given to Aterra 
(Belo Horizonte); Getter (Curitiba) 
pictured left; nChemi (São Carlos); 
and Standout (São Paulo). Letters of 
intent have been signed, demon stra-
ting our commitment to co-developing 
sustainable business opportunities.

18

Strategy and operations  |  AkzoNobel Report 2020

DECORATIVE PAINTS SOUTH AMERICA

CASE STUDY

watch video

Collaboration fuels 
our robotic revolution

When it comes to paint application, 
we’re waking up to the dawn 
of the robots. There’s been a 
surge in startups and scale-ups 
interested in deploying robotics 
to improve how coatings are 
currently applied.

18

Strategy and operations  |  AkzoNobel Report 2020

19

In 2020, we strengthened our strategic partnerships 
with Les Companions, Apellix and Qlayers. These 
startup collaborations are not only cool, but also 
represent leaps in effi ciency, data-driven quality, worker 
safety and sustainability.

We fi rst established a connection with Qlayers when 
they submitted a winning solution to our Paint the 
Future 2019 global startup challenge in the “Smart 
application” category – a focus area which refl ects our 
belief in syncing our innovative products with innovative 
ways to apply them.

Qlayers’ fully automated coating processes will help 
our customers coat large industrial surfaces in any 
weather, without overspray. We’re now supporting the 
development of robust solutions for storage tanks and 
wind turbine blades. The customers we’ve already 
introduced to Qlayers are really excited for what’s 
ahead.

These collaborations are just a few examples of what 
we call “going beyond imagination and generations”. 
We see working together on new solutions as a way to 
push the boundaries of our industry faster and further 
towards a more sustainable future.

Aligned with SDG 
12 and 17 
(see page 30).

2020 SUMMARY

OTHER KEY DEVELOPMENTS

We delivered signifi cant organic 

•   Introduced the Holding Hands 

growth and achieved a very strong 

program to support painters and 

performance, despite the pandemic and 

consumers during COVID-19. It 

exchange rate volatility. Results were 

included partnerships with customers 

driven by disciplined pricing, innovation 

to help painters via training and 

focused on premium offerings, better 

food distribution

and broader store execution (including 

•   Launched our Coral and Pinturerias 

digital store launches) and cost-saving 

del Centro online stores

programs. We also experienced a steep 

•  New Sparlack Cetol product lines for 

increase in demand as consumers 

woodcare introduced in Brazil 

chose to renovate their homes during 

•  Achieved our goal of 100% water 

lockdown, with the help of our wide-

reuse in Mauá, Brazil, where we 

ranging DIY (do-it-yourself) solutions. 

installed a water treatment plant 

in 2017

Revenue in € millions

462

457

396

2018

2019

2020

“2020 was 

nothing 

like we had 

expected, 

and yet we 

accom-

plished 

much more 

than we 

expected.”

Daniel Campos, Director 

of Decorative Paints 

South America 

Key brands

Spectacular aircraft takes fl ight

Putting our Coral decorative paints logo on a plane 

might seem strange, but it was a creative way for us 

to highlight the fact that our products feature more 

technology than people may realize. It also helped us 

to stand out by letting customers know that as well 

as providing advanced solutions for planes, we also 

help to color and protect their homes. 

2020 HIGHLIGHT

Four startups are collaborating with 

The project in question involved creating South 

AkzoNobel after winning our Paint 

America’s most colorful airplane. Our Coral brand 

the Future Brazil startup challenge. 

partnered with Aerospace Coatings colleagues to 

We received 135 submissions, with 16 

work with Azul Airlines and Embraer to pay tribute 

of the country’s best startups being 

to the Spix’s macaw, a national symbol in Brazil. 

selected to participate in the challenge’s 

The design features 58 colors, half of which were 

fi nale held in São Paulo in early 

custom made. The Embraer paint team in São José 

October. Awards were given to Aterra 

dos Campos then applied our Aerodur 3001/3002 

(Belo Horizonte); Getter (Curitiba) 

basecoat clearcoat system. 

pictured left; nChemi (São Carlos); 

and Standout (São Paulo). Letters of 

Decorative Paints supported the project with a “Let’s 

intent have been signed, demon stra-

Colour” initiative to restore a local church and theater 

ting our commitment to co-developing 

in Curaçá city. More than 3,000 liters of Coral paint 

sustainable business opportunities.

were used. 

AUTOMOTIVE AND SPECIALTY COATINGS

Revenue in € millions

2020 SUMMARY

OTHER KEY DEVELOPMENTS

1,338

1,318

1,127

2018

2019

2020

Key brands

Revenue by destination in %

A

C

B

A EMEA 

B Americas 

C Asia Pacifi c 

42

31

27

20

Strategy and operations  |  AkzoNobel Report 2020

It was a challenging year for most of our 
markets due to the global pandemic. 
It had a signifi cant impact on the 
automotive and vehicle refi nish (VR) 
sectors, with national lockdowns, limited 
vehicles on the road and OEM (original 
equipment manufacturing) being put 
on hold. The recovery started in the 
second half of the year – fi rstly in VR – 
and then accelerated towards year-end. 
Aerospace was heavily impacted due to 
an almost complete stop in air traffi c.

2020 HIGHLIGHT

Our facility in Pruszków, Poland (pictured 
left), was expanded to double its 
size and is now the company’s most 
advanced automotive training center 
in Europe. Featuring state-of-the-art 
equipment, it will serve as a hub of 
learning and collaboration, hosting more 
than 1,000 people a year.

Customers will deepen their knowledge 
of coatings and application techniques 
through a variety of classes, while our 
experts will also work closely with them 
in the research and development of 
potential new products and services.

•  Secured a long-term agreement with 
American Airlines and won back 
business from Korean Airlines

•  Launched a new range of low VOC 

compliant clearcoats in China to meet 
new VOC regulations. Also introduced 
a new VOC compliant topcoat for the 
commercial vehicles and commercial 
trucks markets

•  Introduced a radar transparent bright 
fi lm for use on vehicles, which will 
enhance road safety systems
•  Chosen by BMW Group to be a 

trusted supplier of vehicle refi nish 
products and services to a large 
part of its distribution network around 
the world 

•  Made major progress in the digital 

transformation of our VR color tools, 
with more than 2,000 new MIXIT 
licenses

•  Received Advanced Auto Parts’ 

award for New Vendor of the Year – 
North America

•  Mapaero integration progressed 

well, with product rebranding activities 
now complete

We secured a supply deal with BMW Group which means our Sikkens and 
Lesonal vehicle refi nish brands are now approved for paint repairs of BMW and 
MINI passenger cars in 44 countries around the world.

AUTOMOTIVE AND SPECIALTY COATINGS

Revenue in € millions

2020 SUMMARY

OTHER KEY DEVELOPMENTS

1,338

1,318

1,127

2018

2019

2020

vehicles on the road and OEM (original 

new VOC regulations. Also introduced 

Key brands

second half of the year – fi rstly in VR – 

trucks markets

It was a challenging year for most of our 

•  Secured a long-term agreement with 

markets due to the global pandemic. 

American Airlines and won back 

It had a signifi cant impact on the 

business from Korean Airlines

automotive and vehicle refi nish (VR) 

•  Launched a new range of low VOC 

sectors, with national lockdowns, limited 

compliant clearcoats in China to meet 

equipment manufacturing) being put 

a new VOC compliant topcoat for the 

on hold. The recovery started in the 

commercial vehicles and commercial 

and then accelerated towards year-end. 

•  Introduced a radar transparent bright 

Aerospace was heavily impacted due to 

fi lm for use on vehicles, which will 

an almost complete stop in air traffi c.

enhance road safety systems

2020 HIGHLIGHT

•  Chosen by BMW Group to be a 

trusted supplier of vehicle refi nish 

products and services to a large 

part of its distribution network around 

Our facility in Pruszków, Poland (pictured 

the world 

left), was expanded to double its 

•  Made major progress in the digital 

size and is now the company’s most 

transformation of our VR color tools, 

advanced automotive training center 

with more than 2,000 new MIXIT 

in Europe. Featuring state-of-the-art 

licenses

equipment, it will serve as a hub of 

•  Received Advanced Auto Parts’ 

learning and collaboration, hosting more 

award for New Vendor of the Year – 

than 1,000 people a year.

North America

•  Mapaero integration progressed 

Customers will deepen their knowledge 

well, with product rebranding activities 

of coatings and application techniques 

now complete

through a variety of classes, while our 

experts will also work closely with them 

in the research and development of 

potential new products and services.

Revenue by destination in %

A

C

B

A EMEA 

B Americas 

C Asia Pacifi c 

42

31

27

20

Strategy and operations  |  AkzoNobel Report 2020

We secured a supply deal with BMW Group which means our Sikkens and 

Lesonal vehicle refi nish brands are now approved for paint repairs of BMW and 

MINI passenger cars in 44 countries around the world.

“It was a 
diffi cult year, 
but with cost 
measures, 
new busi-
ness op-
portunities 
and fast 
recovery, we 
achieved a 
more than 
acceptable 
year-end 
result.”

Patrick Bourguignon, 
Director of Automotive 
and Specialty Coatings

We supplied coatings for several unique liveries during the year, including a turtle design for All Nippon Airways and panda 
artwork for China Southern Airlines. Our products were used on a trio of All Nippon A380s, with 3,300 liters of Aerobase and 
Aviox CC UVR paint being used to apply the eye-catching turtle design. The panda was added to an A330-300 using 30 
different shades, with more than 20 of them being new colors developed by experts at our lab in Bangalore, India.

Boeing approval for color blending in China
Our aerospace coatings facility in Dongguan, China, has been 
qualifi ed by aircraft manufacturer Boeing to color blend the 
company’s Aerodur 3001 basecoat.

The certifi cation means the site has been certifi ed by Boeing 
to blend our industry-leading basecoat/clearcoat system, 
Aerodur 3001/3002, locally in China with OEM (original equipment 
manufacturer) approval. The Dongguan facility is now also 
listed on Boeing’s offi cial qualifi ed products list (QPL) for 
BMS10-72 specifi cation.

QPL approval status is an important milestone for the facility, 
which opened in 2017 to specifi cally serve the North and South 
Asian aviation market and deliver cutting-edge technologies faster 
and more reliably.

AkzoNobel Report 2020  |  Strategy and operations

21

2020 SUMMARY

Revenue in € millions

Our customer markets experienced a 
varied impact from COVID-19 in the fi rst 
half of 2020, with Asia being affected fi rst 
and Europe and the Americas somewhat 
later. We then saw steady market 
recovery in the second half of the year. 
Despite the COVID-19 impact, full-year 
revenue for Packaging Coatings and Coil 
and Extrusion Coatings increased, while 
Wood Finishes and Wood Adhesives 
were only slightly lower. Underlying 
demand for packaging coatings 
continued its strong momentum in all 
regions. Construction and infrastructure 
initiatives designed to reignite economic 
growth also strengthened demand for 
Coil Coatings. Meanwhile, breakthroughs 
in technology, channel management and 
market positions set the scene for 2021.

2020 HIGHLIGHT

We launched a fi rst-of-its-kind 100% 
UV cured exterior range of coatings 
for windows. The system consists of 
a putty, primer and topcoat for wood 
window frames and a topcoat for 
PVC window applications. By cutting 
out up to 16 hours of drying time, the 
RUBBOL range can signifi cantly save on 
production time and energy costs, while 
providing leading performance. It also 
produces zero emissions and requires 
no mixing, making the production 
process more sustainable.

1,726

1,707

1,634

2018

2019

2020

Key brands

Revenue by destination in %

A

C

B

A EMEA 

B Americas 

C Asia Pacifi c 

43

31

26

INDUSTRIAL COATINGS

“In an un - 
precedented 
year, we 
focused on 
delivering 
exceptional 
value and 
quality to 
our global 
customer 
base, while 
completing 
a business 
transfor-
mation and 
delivering 
strong per-
formance.”

Simon Parker, 
Director of Industrial 
Coatings

22

Strategy and operations  |  AkzoNobel Report 2020

INDUSTRIAL COATINGS

“In an un - 

precedented 

year, we 

focused on 

delivering 

exceptional 

value and 

quality to 

our global 

customer 

base, while 

completing 

a business 

transfor-

mation and 

delivering 

strong per-

formance.”

Simon Parker, 

Director of Industrial 

Coatings

2020 SUMMARY

Revenue in € millions

1,726

1,707

1,634

2018

2019

2020

and Extrusion Coatings increased, while 

Key brands

Our customer markets experienced a 

varied impact from COVID-19 in the fi rst 

half of 2020, with Asia being affected fi rst 

and Europe and the Americas somewhat 

later. We then saw steady market 

recovery in the second half of the year. 

Despite the COVID-19 impact, full-year 

revenue for Packaging Coatings and Coil 

Wood Finishes and Wood Adhesives 

were only slightly lower. Underlying 

demand for packaging coatings 

continued its strong momentum in all 

regions. Construction and infrastructure 

initiatives designed to reignite economic 

growth also strengthened demand for 

Coil Coatings. Meanwhile, breakthroughs 

in technology, channel management and 

2020 HIGHLIGHT

We launched a fi rst-of-its-kind 100% 

UV cured exterior range of coatings 

for windows. The system consists of 

a putty, primer and topcoat for wood 

window frames and a topcoat for 

PVC window applications. By cutting 

out up to 16 hours of drying time, the 

A

C

B

market positions set the scene for 2021.

Revenue by destination in %

RUBBOL range can signifi cantly save on 

A EMEA 

production time and energy costs, while 

B Americas 

providing leading performance. It also 

C Asia Pacifi c 

produces zero emissions and requires 

no mixing, making the production 

process more sustainable.

43

31

26

OTHER KEY DEVELOPMENTS 

•  As the market leader in wood finishes 

in North America, we continued  
to make excellent progress on 
transforming the manufacturing 
capability at our facility in High Point, 
North Carolina. The €50 million 
investment will help drive quality  
and performance improvement for  
our customers

•  Strong year for Packaging Coatings, 
with the societal shift away from 
single-use plastic to cans – a more 
sustainable solution compared with 
plastic bottles

•  Launched TRINAR A-CLAD, a new 
coil coating system for aluminum 
composite panels (see picture 
below). It’s a high-performance, 70% 
polyvinylidene fluoride system for 
commercial projects which enables 

coaters and specifiers to source 
consistent, high-performing coatings 
for entire building exteriors 

•  Architects and designers can now 
instantly access our TRINAR color 
libraries and use them in design 
software to create new projects  
and specify AkzoNobel products  
as they become available on  
leading building information modeling 
(BIM) platforms

•  Introduced augmented reality in 
collaboration with our Integrated 
Supply Chain team for remote testing 
and line management in response to 
restricted travel 

•  Successfully launched new LinkedIn 
and Facebook platforms for our  
North American Chemcraft brand  
and Coil and Extrusion Coatings 
business to help increase our  
online presence 

Color of the Year brings surfaces to life
We introduced four on-trend palettes across all 
wood markets as part of the company’s 2021 Color 
of the Year launch. The Expressive, Trust, Time and 
Earth palettes each feature the Color of the Year – 
Brave Ground.

“Homeowners and designers want to try new things 
and combine the old with the new, both in color and 
style,” explains Rob Haley, Color Trends Manager 
for our Wood Coatings business. 

“We want to inspire and empower our customers 
and help them to achieve a contemporary and 
personal aesthetic as they transform living spaces 
and working environments.”

Our wood coatings color experts worked closely 
with AkzoNobel’s global color and design team to 
develop on-trend palettes for a variety of paints and 
coatings customers.

22

Strategy and operations  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Strategy and operations

23

TRINAR A-CLAD offers a smooth, 
uniform finish during application and 
comes in a broad range of color and 
aesthetic options.

MARINE AND PROTECTIVE COATINGS

2020 SUMMARY

Revenue in € millions

It was a challenging year, due to the 
impact of COVID-19 and a very diffi cult 
oil and gas market. However, the 
fundamentals of the marine, protective 
and yacht industries are robust and 
we’re confi dent they’ll emerge from 
this crisis as an essential driver for the 
global recovery.

We adapted quickly and effectively 
to keep facilities open and maintain 
the excellent levels of support that 
our customers expect globally. As 
the situation evolved, we remained 
proactive in supporting marine fl eet 
owners through their dry dock cycles; 
our technical and engineering service 
teams maintained their on-site presence 
with customers at ship and fabrication 
yards; and we helped oil and gas majors 
maintain service continuity on projects 
already underway. 

We’ll continue working closely with 
customers to avoid service disruption 
and deliver on the commercialization of 
our product innovation.

1,279

1,290

1,068

2018

2019

2020

2020 HIGHLIGHT

We took great pride in supporting 
health authorities with their emergency 
response to COVID-19 in China, 
where early on in the year we 
contributed to the construction of 
emergency quarantine facilities (pictured 
below). We were able to make our 
advanced anti-corrosion coating 
systems available in real time for six 
two-story buildings in Hong Kong, which 
provided 120 single rooms. Made of 
steel as ready-to-use modules, they 
featured our trusted Interzinc/Interseal/
Interthane anti-corrosion coating system 
to help protect the steel structure. 

Although Mainland China was still in partial lockdown at the time, we reacted swiftly to supply essential products and services, 
enabling the Pak Heung emergency quarantine facility in Hong Kong to be completed as quickly as possible.

24

Strategy and operations  |  AkzoNobel Report 2020

“We adapted 
quickly and 
effectively 
to maintain 
the excellent 
levels of 
support our 
customers 
expect 
globally.”

Jean Michel Gauthier, 
Director of Marine and 
Protective Coatings 

Key brands

Revenue by destination in %

C

A

B

A EMEA 

B Americas 

C Asia Pacifi c 

34

23

43

MARINE AND PROTECTIVE COATINGS

2020 SUMMARY

Revenue in € millions

It was a challenging year, due to the 

impact of COVID-19 and a very diffi cult 

1,279

1,290

1,068

oil and gas market. However, the 

fundamentals of the marine, protective 

and yacht industries are robust and 

we’re confi dent they’ll emerge from 

this crisis as an essential driver for the 

global recovery.

We adapted quickly and effectively 

2018

2019

2020

2020 HIGHLIGHT

to keep facilities open and maintain 

We took great pride in supporting 

the excellent levels of support that 

health authorities with their emergency 

our customers expect globally. As 

response to COVID-19 in China, 

the situation evolved, we remained 

where early on in the year we 

proactive in supporting marine fl eet 

contributed to the construction of 

owners through their dry dock cycles; 

emergency quarantine facilities (pictured 

our technical and engineering service 

below). We were able to make our 

teams maintained their on-site presence 

advanced anti-corrosion coating 

with customers at ship and fabrication 

systems available in real time for six 

yards; and we helped oil and gas majors 

two-story buildings in Hong Kong, which 

maintain service continuity on projects 

provided 120 single rooms. Made of 

already underway. 

steel as ready-to-use modules, they 

featured our trusted Interzinc/Interseal/

We’ll continue working closely with 

Interthane anti-corrosion coating system 

customers to avoid service disruption 

to help protect the steel structure. 

and deliver on the commercialization of 

our product innovation.

Although Mainland China was still in partial lockdown at the time, we reacted swiftly to supply essential products and services, 

enabling the Pak Heung emergency quarantine facility in Hong Kong to be completed as quickly as possible.

24

Strategy and operations  |  AkzoNobel Report 2020

“We adapted 

quickly and 

effectively 

to maintain 

the excellent 

levels of 

support our 

customers 

expect 

globally.”

Jean Michel Gauthier, 

Director of Marine and 

Protective Coatings 

Key brands

Revenue by destination in %

C

A

B

A EMEA 

B Americas 

C Asia Pacifi c 

34

23

43

We’ve got the power!
Early in the year, we supplied our trusted solutions for 
the largest operational offshore wind farm in Asia. 

Located just off the coast of Rudong county in 
Jiangsu province, China, the Huaneng Rudong wind 
farm is made up of 70 turbines, capable of producing 
in excess of 900 million kWh of electricity a year. 

Many of the wind farm assets are protected with  
advanced anti-corrosion coatings from our 
International range, which are specially designed 
for offshore performance. The offshore wind farm’s 
booster stations (pictured below) are also protected 
with our coatings, including the use of our renowned 
Chartek passive fire protection. These stations 
collect, maximize and transmit power generated by 
the turbines to the onshore grid.

AkzoNobel Report 2020  |  Strategy and operations

25

Built in 1901, the Ester was a maritime marvel and won dozens of competitions before an onboard fire unfortunately sank 
her in 1939. Decades later she was found on the seabed outside Örnsköldsvik in Sweden. We supplied our world renowned 
yacht coatings for the painstaking restoration, which has enabled her to start winning silverware again. The yacht took part 
in the Monaco Yacht Classic and won the 2019 Restoration Prize. Not bad for a vessel which spent nearly 75 years at the 
bottom of the sea.

OTHER KEY DEVELOPMENTS

•  Acquired New Nautical Coatings, 
owner of the premium Sea Hawk 
brand, to increase our presence in the 
North American yacht coatings market
•  Continued to grow in the wind energy 
market, where we provide a one- 
stop solution for onshore and offshore 
wind projects, from foundations  
to blades 

•  We maintained our leading position 

on key global LNG new construction 
projects and remain the supplier of 
choice with unique value propositions 
for assets operating in Arctic climates

•  We continued to expand our 
sustainability credentials by 
introducing lower VOC and 
solvent-free product technologies 
for protective and marine coating 
applications (Interzinc 52E, Interthane 
990E and Intergard 9700)

•  Commercialization of new technology 
for our customers in the yacht industry 
continued. Our Awlfair SF spray fillers 
deliver best-in-class productivity and 

continue to be broadly adopted in the 
superyacht market

•  Made further investments in obtaining 
Environmental Product Declarations 
(EPDs) for green building applications, 
helping customers to achieve better 
sustainability rankings for their 
buildings

•  Continued to respond to shipyard 
needs for low VOC, high solids 
coating schemes with the launch 
of Intersmooth 7200, a new high-
performance silyl methacrylate 
technology

•  Scaled up our digital marketing 

deployment, reaching out to more 
customers and more industry experts 
to overcome COVID-19 travel 
restrictions. We published more than 
40 learning programs and professional 
courses, reaching nearly four million 
people

•  Expanded our brand presence 

through social media globally and 
introduced specific channels in China 
to support local market growth in 
marine and protective coatings

POWDER COATINGS

2020 SUMMARY

Revenue by destination in %

We started the year in a strong position, 
but were soon impacted by COVID-19. 
The automotive segment was the most 
affected. However, we repositioned 
our efforts and made gains in the 
architectural and industrial segments 
to compensate. 

We then recovered strongly in the 
second half of the year and delivered 
excellent results, driven by robust sales. 
We showed extreme resilience and an 
ability to adapt, turning adversity into 
opportunity while taking good care of 
all our people. 

Revenue in € millions

1,214

1,229

1,128

2018

2019

2020

Key brands

“I’m really 
proud we 
showed 
resilience 
in a year 
of extremes 
and were 
able to 
deliver 
excellent 
results.”

Daniela Vlad, Director of 
Powder Coatings

C

A

B

A EMEA 

B Americas 

C Asia Pacifi c 

45

20

35

2020 HIGHLIGHT

We completed the acquisition of Stahl 
Performance Powder Coatings and 
its range of products for heat sensitive 
substrates, which has opened up 
exciting new market opportunities. 

The commercially ready technology we 
acquired is the only one of its kind in the 
powder coatings industry. It includes 
both UV and thermally curing powders 
and will enable us to penetrate the ultra-
low cure (80-100°C) domain, opening 
up new markets based on applying 
powder to temperature sensitive 
substrates such as MDF, plywood, 
thermoplastics and composites.

Powder on wood is a rapidly 
growing area within the coatings 
industry as customers look to 
embrace the sustainability benefi ts 
that powder has to offer. 
The technology we’ve acquired 
from Stahl (which uses less energy) 
is mainly focused on the furniture, 
architectural and industrial markets.

26

Strategy and operations  |  AkzoNobel Report 2020

POWDER COATINGS

2020 SUMMARY

Revenue by destination in %

We started the year in a strong position, 

but were soon impacted by COVID-19. 

The automotive segment was the most 

affected. However, we repositioned 

our efforts and made gains in the 

architectural and industrial segments 

to compensate. 

We then recovered strongly in the 

second half of the year and delivered 

excellent results, driven by robust sales. 

We showed extreme resilience and an 

ability to adapt, turning adversity into 

opportunity while taking good care of 

all our people. 

Revenue in € millions

1,214

1,229

1,128

2018

2019

2020

Key brands

“I’m really 

proud we 

showed 

resilience 

in a year 

of extremes 

and were 

able to 

deliver 

excellent 

results.”

C

A

B

A EMEA 

B Americas 

C Asia Pacifi c 

45

20

35

2020 HIGHLIGHT

We completed the acquisition of Stahl 

Performance Powder Coatings and 

its range of products for heat sensitive 

substrates, which has opened up 

exciting new market opportunities. 

both UV and thermally curing powders 

and will enable us to penetrate the ultra-

low cure (80-100°C) domain, opening 

up new markets based on applying 

powder to temperature sensitive 

substrates such as MDF, plywood, 

thermoplastics and composites.

The commercially ready technology we 

Daniela Vlad, Director of 

acquired is the only one of its kind in the 

Powder Coatings

powder coatings industry. It includes 

Powder on wood is a rapidly 

growing area within the coatings 

industry as customers look to 

embrace the sustainability benefi ts 

that powder has to offer. 

The technology we’ve acquired 

from Stahl (which uses less energy) 

is mainly focused on the furniture, 

architectural and industrial markets.

OTHER KEY DEVELOPMENTS

•  Achieved a signifi cant recovery 

overall for the business, particularly in 
China in the second half of the year, 
following the COVID-19 outbreak 
•  Added antimicrobial properties to 

our Interpon D1000 and 2000 range 
of architectural powder coatings. It 
means building interiors can now be 
given increased protection against 
microbes such as bacteria and mold
•  Launched a unique 3D color tool to 
help architects and specifi ers fi nd 
exactly the right product for their 
needs. By allowing people to rotate 
samples digitally and view them in the 
context of different environments, we 
can deliver a truly realistic impression 
of what the powder fi nish would look 
like in real life

•  Through our strong Resicoat brand 
and technology, we’re opening up 
new markets in electric vehicles, 
renewable energy and drinking water, 
which will help us capture future 
trends and opportunities

•  Introduced additions to our Interpon 
D2525 Flex line of products, the 
fi rst and only powder coatings 
range to combine the weatherability 
of superdurable powder coatings 
with the fl exibility or mechanical 
performance advantages of standard 
durable systems

•  Strengthened all our digital channels, 
including e-commerce. For example, 
we partnered with Prismatic Powders 
to enable customers to place orders 
for less than a single box of selected 
Interpon Ready-to-Ship (RTS) 
powders and have them shipped 
within three business days

•  Continued to invest in our factory 

footprint to keep up with increasing 
global demand for powder coatings
•  Started building a €20 million facility at 
our multi-site in Chungli, Taiwan. The 
fully automated plant will help us meet 
growing demand in many markets

Expansion brings sustainable new life to 
historic building
In September, we announced a €20 million investment at our Como 
site in Italy. The facility – our biggest plant in Europe for producing 
powder coatings – will house a major capacity expansion for the 
production of automotive products. It will additionally provide 
strategic back-up for our Arnsberg site in Germany (where a new 
line is also being added), helping to secure customer supply.

The extra capacity in Como is being installed in a renovated 
building, ensuring a sustainable reuse of an historic part of the site. 
As well as introducing advanced equipment and technology to 
deliver higher productivity rates and effi ciency gains, the 
new operation in Como will also use heat recovery to reduce 
energy consumption. 

26

Strategy and operations  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Strategy and operations

27

CASE STUDY

PRISM program shines light 
on single ERP platform

When we introduced our 
new paints and coatings 
organizational structure 
back in 2017, it set 
the requirement for 
a new IT architecture 
within AkzoNobel.

This heralded the start of a multi-
year program (called PRISM) to 
redesign and implement standard 
processes and a single platform 
to support them. 

PRISM is regarded as an important enabler of the 
company’s vision and strategy, because it’s 
helping to eradicate unnecessary complexity while 
introducing consistent and precise processes across 
the company. It aims to reduce costs, enhance 
effi ciency and transform the way of working across 
the organization.

Phase 1 was completed in 2020 and, following its 
success, Phase 2 started in 2021 and will continue 
through to 2023.

Effective roll-out
During the program’s initiation, all the processes across 
our business units (BUs) and functions were reviewed 
and harmonized, while a level of standardization and 
centralization was also defi ned. To help ensure an 
effective roll-out, we appointed Global Process Owners 
(GPOs) for the specifi c process areas to oversee 
standardization and optimization.

The PRISM program formally started being introduced 
in 2018. It replaced the fragmented and BU-oriented 
application landscape with a single business 
platform. It’s set up on a multi-region basis, which 

involves projects being rolled out and implemented 
in parallel. The virtual program operates in several 
regions with a 200-strong team. 

The methodology from previous ERP implementations 
and acquisitions is further enhanced and industrialized 
and is a key asset in rolling out the process 
standardization. In light of the COVID-19 pandemic, 
the roll-outs have continued in a remote way. 

Following the completion of Phase 1, more than 
85% of total revenue runs on SAP driven platforms, 
and 65% of revenue is covered by one single SAP 
platform, powered by HANA technology. The further 
consolidation of platforms into one single SAP platform 
enables us to standardize, integrate and harmonize 
processes and deliver additional digital initiatives, 
consistent customer interactions and a truly integrated 
supply chain. 

Phase 2 started in China, with further roll-outs planned 
in Asia, Europe, Africa and the Americas. This will 
add another 12% of total revenue on one single 
SAP platform with integrated solutions for formula 
management and product data sheets.

28

“PRISM is an 
important 
enabler 
for precise 
processes 
and un-
locking 
value in the 
company.”

Pabus Vos, PRISM 
Program Director

PRISM program shines light 

on single ERP platform

CASE STUDY

When we introduced our 

new paints and coatings 

organizational structure 

back in 2017, it set 

the requirement for 

a new IT architecture 

within AkzoNobel.

This heralded the start of a multi-

year program (called PRISM) to 

redesign and implement standard 

processes and a single platform 

to support them. 

PRISM is regarded as an important enabler of the 

involves projects being rolled out and implemented 

company’s vision and strategy, because it’s 

in parallel. The virtual program operates in several 

helping to eradicate unnecessary complexity while 

regions with a 200-strong team. 

introducing consistent and precise processes across 

the company. It aims to reduce costs, enhance 

The methodology from previous ERP implementations 

effi ciency and transform the way of working across 

and acquisitions is further enhanced and industrialized 

Phase 1 was completed in 2020 and, following its 

the roll-outs have continued in a remote way. 

success, Phase 2 started in 2021 and will continue 

and is a key asset in rolling out the process 

standardization. In light of the COVID-19 pandemic, 

Following the completion of Phase 1, more than 

85% of total revenue runs on SAP driven platforms, 

and 65% of revenue is covered by one single SAP 

the organization.

through to 2023.

Effective roll-out

During the program’s initiation, all the processes across 

platform, powered by HANA technology. The further 

our business units (BUs) and functions were reviewed 

consolidation of platforms into one single SAP platform 

and harmonized, while a level of standardization and 

enables us to standardize, integrate and harmonize 

centralization was also defi ned. To help ensure an 

processes and deliver additional digital initiatives, 

effective roll-out, we appointed Global Process Owners 

consistent customer interactions and a truly integrated 

(GPOs) for the specifi c process areas to oversee 

supply chain. 

standardization and optimization.

The PRISM program formally started being introduced 

in Asia, Europe, Africa and the Americas. This will 

in 2018. It replaced the fragmented and BU-oriented 

add another 12% of total revenue on one single 

application landscape with a single business 

SAP platform with integrated solutions for formula 

platform. It’s set up on a multi-region basis, which 

management and product data sheets.

Phase 2 started in China, with further roll-outs planned 

“PRISM is an 

important 

enabler 

for precise 

processes 

and un-

locking 

value in the 

company.”

Pabus Vos, PRISM 

Program Director

SUSTAINABILITY 
STATEMENTS

This section explains our sustainability 
performance in more detail. It explains our 
ambitions, outlines our approach to creating 
shared value and shows our performance 
on key economic, environmental and social 
indicators.

Our approach to sustainable business 
People   
Note 1:  Employees 
Note 2:  Health and safety 
Note 3:  AkzoNobel Cares 
Note 4:  Human rights 
Planet 
Note 5:  Reducing carbon emissions 
Note 6:  Towards a zero waste company 
Note 7:  Responsible procurement 
Paint 
Note 8: Sustainable solutions and 
customer value 
Managing sustainability 
Sustainability performance summary 

30
32
33
34
36
37
39
41
42
44
46

47
50
52

For additional information, visit: https://www.
akzonobel.com/en/about-us/sustainability-

The indicators that fall within the scope of 
limited assurance of our external auditor are 
marked with the following symbol:  

See page 138 for the Assurance report of the 
independent auditor, which includes details on 
scoping and outcomes.

28

29

Herbert Brandl | Untitled | 2000 | oil paint on canvas | 
120 x 100 cm | Collection AkzoNobel Art Foundation

 
 
SUSTAINABILITY

Our approach 
to sustainable 
business

PEOPLE

Ambitions

PLANET

Ambitions

PAINT

Ambitions

Moving 

towards 

zero waste

Sustainability is one of our core values and is integrated 
in everything we do. We strive to lead our industry by 
pioneering a world of possibilities to empower people 
and reduce our impact on the planet, while consistently 
innovating to deliver the most sustainable solutions 
for our customers. That’s why we call our approach to 
sustainable business “People. Planet. Paint.”

People: We act with integrity and respect human rights 
across our operations and value chain, embracing 
diversity and inclusion, to transform the communities in 
which we operate.

Planet: We minimize our environmental footprint, 
reducing carbon emissions and moving towards zero 
waste by pioneering increasingly sustainable solutions 
and processes.

Paint: We constantly innovate to bring surfaces to 
life by offering our customers the most sustainable 
solutions that go beyond generations.

Our approach to sustainable business 
is also designed to contribute to the 
global agenda represented by the United 
Nations Sustainable Development Goals. 
We believe our products and ongoing 
innovation can have the biggest impact 
on the following goals:

Top 
quartile
in organizational
health score

>1,000 projects to help 
revitalize communities 
by 2025
 >35,000 members of local 
communities trained by 2025
Zero injuries through 
operational excellence

>30%

Female
executives
by 2025

2020 performance

2020 performance

2020 performance

  Organizational 
  health score  

69

21%

  Female executives  
+ Safety (TRR)* 
0.23
+ Community projects   170
+ Community 
  members trained 

2,669

www.akzonobel.com/
en/about-us/sustainability-

*  Number includes AkzoNobel employees and 
  temporary workers

30

Sustainability statements  |  AkzoNobel Report 2020

50%

less carbon 

emissions

by 2030*

100% renewable 

electricity by 2030

>30% energy reduction 

by 2030

100% reusable waste by 2030

100% of our most water 

intensive sites reusing water 

by 2030

++

Carbon reduction*

19%

++

Renewable electricity

40%

+

Energy reduction* 

++

Waste reuse 

4%

58%

* Reduction compared with 

  2018 baseline

 ++ Ahead of schedule

  + On schedule

50% recycled content to be 

used in its plastic packaging 

by Deco Europe by 2025

+  Sustainable 

  solutions  40%

SUSTAINABILITY

Our approach 

to sustainable 

business

PEOPLE

PEOPLE

PEOPLE

Ambitions

Ambitions

Ambitions

Sustainability is one of our core values and is integrated 

in everything we do. We strive to lead our industry by 

pioneering a world of possibilities to empower people 

and reduce our impact on the planet, while consistently 

innovating to deliver the most sustainable solutions 

for our customers. That’s why we call our approach to 

sustainable business “People. Planet. Paint.”

People: We act with integrity and respect human rights 

across our operations and value chain, embracing 

diversity and inclusion, to transform the communities in 

which we operate.

Planet: We minimize our environmental footprint, 

reducing carbon emissions and moving towards zero 

waste by pioneering increasingly sustainable solutions 

and processes.

Paint: We constantly innovate to bring surfaces to 

life by offering our customers the most sustainable 

solutions that go beyond generations.

Our approach to sustainable business 

is also designed to contribute to the 

global agenda represented by the United 

Nations Sustainable Development Goals. 

We believe our products and ongoing 

innovation can have the biggest impact 

on the following goals:

Top 

Top 

Top 

quartile

quartile

quartile

in organizational

in organizational

in organizational

health score

health score

health score

>30%

>30%

>30%

Female

Female

Female

executives

executives

executives

by 2025

by 2025

by 2025

>1,000 projects to help 

>1,000 projects to help 

>1,000 projects to help 

revitalize communities 

revitalize communities 

revitalize communities 

by 2025

by 2025

by 2025

 >35,000 members of local 

 >35,000 members of local 

 >35,000 members of local 

communities trained by 2025

communities trained by 2025

communities trained by 2025

Zero injuries through 

Zero injuries through 

Zero injuries through 

operational excellence

operational excellence

operational excellence

  Organizational 

  Organizational 

  Organizational 

  health score  

  health score  

  health score  

69

69

69

  Female executives  

  Female executives  

  Female executives  

21%

21%

21%

+ Safety (TRR)* 

+ Safety (TRR)* 

+ Safety (TRR)* 

0.23

0.23

0.23

+ Community projects   170

+ Community projects   170

+ Community projects   170

+ Community 

+ Community 

+ Community 

  members trained 

  members trained 

  members trained 

2,669

2,669

2,669

PLANET
PLANET

PLANET

Ambitions
Ambitions

Ambitions

Moving 
Moving 
Moving 
towards 
towards 
towards 
zero waste
zero waste
zero waste

PAINT
PAINT

PAINT

Ambitions
Ambitions

Ambitions

>50%

of revenue from
sustainable 
solutions by 2030

50%
50%
50%

less carbon 
less carbon 
less carbon 
emissions
emissions
emissions
by 2030*
by 2030*
by 2030*

100% renewable 
100% renewable 
100% renewable 
electricity by 2030
electricity by 2030
electricity by 2030
>30% energy reduction 
>30% energy reduction 
>30% energy reduction 
by 2030
by 2030
by 2030
100% reusable waste by 2030
100% reusable waste by 2030
100% reusable waste by 2030
100% of our most water 
100% of our most water 
100% of our most water 
intensive sites reusing water 
intensive sites reusing water 
intensive sites reusing water 
by 2030
by 2030
by 2030

50% recycled content to be 
50% recycled content to be 
50% recycled content to be 
used in its plastic packaging 
used in its plastic packaging 
used in its plastic packaging 
by Deco Europe by 2025
by Deco Europe by 2025
by Deco Europe by 2025

2020 performance

2020 performance

2020 performance

2020 performance
2020 performance

2020 performance

2020 performance
2020 performance

2020 performance

++
++

++

Carbon reduction*
Carbon reduction*

Carbon reduction*

19%
19%

19%

+  Sustainable 
+  Sustainable 
+  Sustainable 
  solutions  40%
  solutions  40%
  solutions  40%

+
+

+
Energy reduction* 
Energy reduction* 

Energy reduction* 

4%
4%

4%

Renewable electricity
Renewable electricity

Renewable electricity

Waste reuse 
Waste reuse 

Waste reuse 

40%
40%

40%

58%
58%

58%

++
++

++
++

++

++

www.akzonobel.com/

en/about-us/sustainability-

*  Number includes AkzoNobel employees and 

*  Number includes AkzoNobel employees and 

*  Number includes AkzoNobel employees and 

  temporary workers

  temporary workers

  temporary workers

* Reduction compared with 
* Reduction compared with 
  2018 baseline
  2018 baseline

* Reduction compared with 
  2018 baseline

 ++ Ahead of schedule
 ++ Ahead of schedule
 ++ Ahead of schedule
  + On schedule
  + On schedule
  + On schedule

30

Sustainability statements  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Sustainability statements

31

PEOPLE
Our approach to 
“People” covers many 
different aspects. It’s 
about ensuring a safe 
work environment, 
developing our talented 
workforce, embracing 
our values and our 
approach to human 
rights and diversity. 
It also includes the 
numerous local projects 
we carry out through our 
AkzoNobel Cares societal 
program, which offer 
signifi cant benefi ts to 
people and communities 
around the world.

The external recognition we continue to 
receive indicates that we’re on the right track. 
We’ve been actively participating in several 

assessments for many years, with some of 
our main achievements and rankings outlined 
below: 

Rating agency Key achievement

Sustainalytics

We’re considered a “low risk” company, which is the best performance level in the chemical industry

MSCI

We’ve received the highest possible rating (AAA) for fi ve consecutive years

FTSE4Good

We’ve maintained our score and have been well above the industry average for fi ve consecutive years

EcoVadis

ISS Oekom

ChemScore

We were awarded a Platinum rating in the latest review, placing us in the top 1% in the industry

We received a score of B- as of April 2020, which makes us part of the top 10% in the industry

We’re the highest ranked paints and coatings company – and in third place overall. AkzoNobel was 
also one of only four companies to receive a special mention for being “ahead of the rest” when it 
comes to green chemistry and the development of safer chemicals

Collaborations
We’re aware that we can’t 
drive the sustainability agenda 
by ourselves. So we seek out 
collaborations, for example 
by being an active member 
of various associations and 
organizations.

Mandate. As a member of 
the UN Global Alliance to 
Eliminate Lead in Paint, we 
were the fi rst major paint 
company to eliminate lead 
pigments and driers in all our 
paint products and continue 
to do so when we acquire 
new companies.

Climate Group initiative), which 
aims to move towards 100% 
renewable energy. We report 
the progress on our RE100 
target annually, which in turn 
is published in their annual 
report as part of an overview 
of progress by all members.

World Green Building 
Council
On a global level, we’re a 
member of the WGBC’s 
Corporate Advisory Board 
(CAB). We’re also a member 
of various local Green Building 
Councils (GBCs), for example 
in South East Asia and the 
Middle East.

United 
Nations 
Global 
Compact
We’ve been 

a signatory of the UN Global 
Compact since 2004 and 
communicate about our 
progress on an annual basis. 
We’re also a signatory to the 
Responsible Care® Global 
Charter and the CEO Water 

Together for Sustainability
As a Together for Sustainability 
(TfS) member, we contribute 
to its development, growth 
and success, for example 
by actively participating in 
workstreams and decision-
making bodies. We’ve been 
part of the third party audit 
workstream for many years 
and now contribute to the 
new greenhouse gas Scope 
3 workstream, where we use 
the leverage of the industry 
initiative to create awareness 
and reach suppliers on a 
larger scale.

RE100
Since 2017, we’ve been a 
member of the RE100 (a 

Dutch 
Sustainable 
Growth 
Coalition

We’re part of a broad 
coalition of Dutch companies 
to continue focusing on 
sustainability while using 
the UN SDGs as a guiding 
compass to defi ne and 
measure our efforts. This will 
not only help us to mitigate 
climate risks, but will also 
enable us to create a more 
resilient economy and a 
more inclusive society. We 
endorse a strong focus on 
sustainability – such as the 
EU Green Deal – as one of the 
cornerstones of the COVID-19 
recovery plan, while continuing 
to provide long-term certainty 
regarding the Dutch climate 
agreement and measurable 
commitments.

32

Sustainability statements  |  AkzoNobel Report 2020

Our approach to 

“People” covers many 

different aspects. It’s 

about ensuring a safe 

work environment, 

developing our talented 

workforce, embracing 

our values and our 

approach to human 

rights and diversity. 

It also includes the 

numerous local projects 

we carry out through our 

AkzoNobel Cares societal 

program, which offer 

signifi cant benefi ts to 

people and communities 

around the world.

The external recognition we continue to 

assessments for many years, with some of 

receive indicates that we’re on the right track. 

our main achievements and rankings outlined 

PEOPLE

We’ve been actively participating in several 

below: 

Rating agency Key achievement

Sustainalytics

We’re considered a “low risk” company, which is the best performance level in the chemical industry

MSCI

We’ve received the highest possible rating (AAA) for fi ve consecutive years

FTSE4Good

We’ve maintained our score and have been well above the industry average for fi ve consecutive years

EcoVadis

ISS Oekom

ChemScore

We were awarded a Platinum rating in the latest review, placing us in the top 1% in the industry

We received a score of B- as of April 2020, which makes us part of the top 10% in the industry

We’re the highest ranked paints and coatings company – and in third place overall. AkzoNobel was 

also one of only four companies to receive a special mention for being “ahead of the rest” when it 

comes to green chemistry and the development of safer chemicals

Collaborations

Mandate. As a member of 

Climate Group initiative), which 

We’re aware that we can’t 

the UN Global Alliance to 

aims to move towards 100% 

drive the sustainability agenda 

Eliminate Lead in Paint, we 

renewable energy. We report 

by ourselves. So we seek out 

were the fi rst major paint 

the progress on our RE100 

collaborations, for example 

company to eliminate lead 

target annually, which in turn 

by being an active member 

pigments and driers in all our 

is published in their annual 

of various associations and 

paint products and continue 

report as part of an overview 

organizations.

to do so when we acquire 

of progress by all members.

new companies.

Dutch 

Sustainable 

Growth 

Coalition

World Green Building 

Together for Sustainability

Council

As a Together for Sustainability 

On a global level, we’re a 

(TfS) member, we contribute 

We’re part of a broad 

member of the WGBC’s 

to its development, growth 

coalition of Dutch companies 

Corporate Advisory Board 

and success, for example 

to continue focusing on 

(CAB). We’re also a member 

by actively participating in 

sustainability while using 

of various local Green Building 

workstreams and decision-

the UN SDGs as a guiding 

Councils (GBCs), for example 

making bodies. We’ve been 

compass to defi ne and 

in South East Asia and the 

part of the third party audit 

measure our efforts. This will 

Middle East.

workstream for many years 

not only help us to mitigate 

United 

Nations 

Global 

Compact

and now contribute to the 

climate risks, but will also 

new greenhouse gas Scope 

enable us to create a more 

3 workstream, where we use 

resilient economy and a 

the leverage of the industry 

more inclusive society. We 

initiative to create awareness 

endorse a strong focus on 

We’ve been 

and reach suppliers on a 

sustainability – such as the 

a signatory of the UN Global 

larger scale.

Compact since 2004 and 

communicate about our 

progress on an annual basis. 

We’re also a signatory to the 

RE100

EU Green Deal – as one of the 

cornerstones of the COVID-19 

recovery plan, while continuing 

to provide long-term certainty 

regarding the Dutch climate 

Responsible Care® Global 

Since 2017, we’ve been a 

agreement and measurable 

Charter and the CEO Water 

member of the RE100 (a 

commitments.

Note 1

Employees

As part of our 2025 
ambitions, we want 
to be top quartile 
in our organizational 
health score (OHI) 
and have at least 30% 
female executives in 
the company.

Attracting, developing and 
retaining talent
In 2020, we continued to receive 
recognition as a leading employer in 
many of our key countries, including 
Brazil, China, France, the Netherlands, 
Poland, Sweden, the UK and the US. 

As part of our ongoing journey to build 
a sustainable and diverse leadership 
pipeline, we focused on identifying and 
planning development actions for our 
top talent. This included agile talent 
redeployment across businesses, roll-
out of our “Grow to lead” talent program 
and succession planning at top levels of 
the company. Overall employee turnover 
in 2020 was 13% (2019: 14%); voluntary 
turnover was 5% (2019: 7%). As we 
continued our transformation journey, 
we also saw the impact of uncertainty 
caused by COVID-19, especially in lower 
voluntary turnover.

Capability building to drive 
our 2020 ambitions
To support our employees during 
the COVID-19 pandemic, we offered 
several educational resources around 
mental health, resilience and social 
and emotional skills. We also 
accelerated our ambition to future-
proof all learning solutions by 
redesigning our classroom-based 
learning to include digital versions, as 
well as ensuring our internal trainers 
are skilled in virtual delivery.

We continue to deploy our Leadership 
Essentials program across the company 
to provide people managers with the 

right tools to build a high-performing 
culture within their teams.

Organizational health score (OHI)

2019 

    2020 

    Ambition 2025 

Strong progress on diversity 
and inclusion 
We’re developing an increasingly 
engaged, diverse and capable 
workforce, with a focus on ensuring 
management teams refl ect the diversity 
of our employees. We made signifi cant 
progress in 2020 on our key diversity 
and inclusion (D&I) commitments. We 
completed the roll-out of our online 
D&I training curriculum – designed to 
increase awareness around unconscious 
bias in the workplace – and launched 
the “I Belong” inclusive leadership 
guide to help people managers lead in 
an inclusive way. We also introduced 
monthly D&I broadcasts covering gender 
diversity, race and ethnicity, people with 
diverse abilities and LGBTI+ inclusion. 

We don’t tolerate discrimination in 
any form, including racism. In 2020, 
events in the US and around the world 
stimulated even more self-refl ection 
from our side. We have held – and will 
continue to hold – people accountable. 
Taking a stand is a beginning, but we 
know it will require ongoing attention 
and dedication.

Our global Women Inspired Network 
has grown signifi cantly since its 
launch in early 2020, with various local 
chapters being established. Meanwhile, 
our True Colors network – focused 
on leading inclusion for lesbian, gay, 
bisexual, transgender and intersex 
colleagues – continued to grow. We 
signed the Declaration of Amsterdam 
and also participated in the Workplace 
Pride Benchmark – in which we were 
recognized for notable performance in 
awareness and engagement. 

The launch of our program to strengthen 
the senior female leadership pipeline 
– an area where we’re still facing 
challenges to deliver meaningful 
improvements – was a substantial part 
of our commitment to increase the 
percentage of female leaders to 30% by 

61

74

69

Female executives in %

2019 

    2020 

    Ambition 2025 

18

21

30

2025. We introduced a D&I scorecard 
and action plan for all our business units 
and functional management teams, 
and launched different development 
options for women with leadership 
potential. We also collaborated with 
the European Round Table (ERT), 
having submitted a case study around 
Increasing Female Representation at 
Senior Executive levels. This was part of 
their #EmbraceDifference pledge, signed 
by our Chairman of the Supervisory 
Board, Nils Smedegaard Andersen. 
Our close link with the ERT opened up 
discussions around race and ethnicity in 
the workplace and we proactively took 
a stand, incorporating it in our D&I focus 
for 2021.

Change management key to a 
healthy organization 
Our ambitious Winning together: 15 by 20 
transformation was successfully realized 
by the end of the year, with some projects 
set to continue during 2021. We’re now 
preparing to embark on a new journey to 
support our Grow & Deliver strategy. The 
right balance between performance and 
organizational health will be an 
instrumental part of that journey to ensure 
that our transformation has a lasting 
impact. A more detailed account of how 
we achieved our Winning together: 15 by 
20 ambition can be found on page 6.

32

Sustainability statements  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Sustainability statements

33

Note 2 Health and safety

Our vision is to achieve 
zero injuries and harm 
through operational 
excellence. 

As one of our core values, health and 
safety underpins our tireless commitment 
to creating a safe workplace and 
delivering leading safety performance.

We do this by consistently applying 
leading programs and processes in the 
areas of people, product and process 
safety. We report, analyze and learn 
from all our health and safety incidents 
to continuously improve our safety 
performance.

In order to deliver leading and 
sustainable performance and strengthen 
our commitment-based safety culture, 
we also invest in visible safety leadership 
and employee engagement initiatives.

Our strategic Health, Safety, Environment 
and Security (HSE&S) priorities are 
focused on driving:
•  Continuous improvement of 

standardized HSE&S processes to 
achieve leading maturity levels

•  The implementation of an integrated 

HSE&S management system

•  A commitment-based HSE&S culture 
embedding operational excellence to 
achieve our vision of zero injuries 
and harm

Our leading HSE&S management 
system drives continuous improvement 
through operational excellence in 
all aspects of HSE&S. This includes 
company-wide standards, regular 
performance reviews, systematic 
data analysis, root cause analyses 
of incidents, training, self-assess-
ments, annual improvement planning, 
independent internal audit and 
on-time action closure. It also 
incorporates promoting learning a
cross the organization, including 
best practice sharing. Our corporate 
HSE&S management system is 

globally certifi ed to ISO 14001 and 
OHSAS 18001 standards, with ongoing 
transfer to ISO 45001.

Compliance assurance is one of our key 
HSE&S priorities. It’s particularly relevant 
to ensuring our license to operate and 
our business continuity, considering the 
fast-changing regulatory environment 
we operate in. We take a proactive 
approach to implementing any necessary 
changes, from both a risk mitigation and 
advocacy perspective. 

In 2020, we confi gured and implemented 
a company-wide digital compliance 
assurance process. It includes a 
regulatory monitoring and alert system, 
along with a self-assessment tool which 
ensures we’re compliant with existing 
regulatory frameworks and up-to-
date with the latest changes, as well 
as enabling proactive response to 
new requirements.

Responding to COVID-19
When COVID-19 fi rst surfaced in China, 
we activated our North Asia regional crisis 
management, supported by the global 
organization, Integrated Supply Chain and the 
functional teams. As the pandemic began 
to spread worldwide, we set up a global 
crisis management team, as well as regional 
crisis teams.

COVID-19 guidance and requirements regarding 
employee health and safety – including emergency 
escalation and response plans – were developed 
and deployed globally. Strong cross-functional 
and global/regional collaboration and alignment 
enabled successful management of our response 
to the pandemic. Our global COVID-19 health and 
safety guidelines included:
•  Workplace guidelines
•  Guidelines for commercial teams, including 

customer visits

•  Safe work from home
•  SAQ (self-assessment questionnaire)
•  Behavior-based safety (BBS) “adapted” to 

COVID-19

•  Travel guidance

Our organizational health continued to 
be surveyed in 2020, with all employees 
asked for their input. This resulted in 
an organizational health score (OHI) 
of 69 (2019: 61), taking the overall 
company score to the second quartile. 
In total, 87% of employees indicated 
they really care about the company, 
with 86% willing to go beyond what’s 
normally expected to help AkzoNobel 
be successful. Based on insights from 
2019’s survey, we developed a program 

During the year, our CEO, Thierry Vanlancker, signed the 
Declaration of Amsterdam. Organized by Workplace Pride, 
signing the declaration is a visible and very positive way to 
show our support for LGBTI+ inclusion.

for leadership teams to support their 
transformation journey in making us a 
high-performing organization. Due to 
COVID-19, we made a signifi cant part of 
this program virtual to make it easier to 
manage teams at a distance. Along with 
various initiatives, this led to an overall 
top decile OHI score for the executive 
group. The OHI scores for our middle 
management, individual contributors 
and frontline personnel also improved 
signifi cantly. However, the gap between 
these groups and the very high scoring 
executive population increased. We’ll 
address this in our future planning.

As our journey continues, we’ve updated 
our behaviors to better refl ect and 
support our Grow & Deliver strategy and 
company purpose. An implementation 
plan is in place, providing a toolkit for 
managers. We’ll evaluate the adoption 
rate and progress at the end of 2021.

34

Sustainability statements  |  AkzoNobel Report 2020

Note 2 Health and safety

Our organizational health continued to 

be surveyed in 2020, with all employees 

asked for their input. This resulted in 

an organizational health score (OHI) 

of 69 (2019: 61), taking the overall 

company score to the second quartile. 

In total, 87% of employees indicated 

Our vision is to achieve 

zero injuries and harm 

through operational 

excellence. 

globally certifi ed to ISO 14001 and 

OHSAS 18001 standards, with ongoing 

transfer to ISO 45001.

Compliance assurance is one of our key 

HSE&S priorities. It’s particularly relevant 

to ensuring our license to operate and 

they really care about the company, 

As one of our core values, health and 

our business continuity, considering the 

with 86% willing to go beyond what’s 

safety underpins our tireless commitment 

fast-changing regulatory environment 

normally expected to help AkzoNobel 

to creating a safe workplace and 

we operate in. We take a proactive 

be successful. Based on insights from 

delivering leading safety performance.

approach to implementing any necessary 

2019’s survey, we developed a program 

changes, from both a risk mitigation and 

We do this by consistently applying 

advocacy perspective. 

leading programs and processes in the 

areas of people, product and process 

In 2020, we confi gured and implemented 

safety. We report, analyze and learn 

a company-wide digital compliance 

from all our health and safety incidents 

assurance process. It includes a 

to continuously improve our safety 

regulatory monitoring and alert system, 

performance.

along with a self-assessment tool which 

ensures we’re compliant with existing 

In order to deliver leading and 

regulatory frameworks and up-to-

sustainable performance and strengthen 

date with the latest changes, as well 

our commitment-based safety culture, 

as enabling proactive response to 

we also invest in visible safety leadership 

new requirements.

and employee engagement initiatives.

During the year, our CEO, Thierry Vanlancker, signed the 

Declaration of Amsterdam. Organized by Workplace Pride, 

signing the declaration is a visible and very positive way to 

show our support for LGBTI+ inclusion.

Our strategic Health, Safety, Environment 

and Security (HSE&S) priorities are 

Responding to COVID-19

focused on driving:

When COVID-19 fi rst surfaced in China, 

•  Continuous improvement of 

we activated our North Asia regional crisis 

standardized HSE&S processes to 

management, supported by the global 

for leadership teams to support their 

achieve leading maturity levels

organization, Integrated Supply Chain and the 

transformation journey in making us a 

•  The implementation of an integrated 

functional teams. As the pandemic began 

high-performing organization. Due to 

HSE&S management system

to spread worldwide, we set up a global 

COVID-19, we made a signifi cant part of 

•  A commitment-based HSE&S culture 

crisis management team, as well as regional 

this program virtual to make it easier to 

embedding operational excellence to 

crisis teams.

manage teams at a distance. Along with 

achieve our vision of zero injuries 

various initiatives, this led to an overall 

and harm

top decile OHI score for the executive 

COVID-19 guidance and requirements regarding 

employee health and safety – including emergency 

group. The OHI scores for our middle 

Our leading HSE&S management 

escalation and response plans – were developed 

management, individual contributors 

system drives continuous improvement 

and deployed globally. Strong cross-functional 

and frontline personnel also improved 

through operational excellence in 

and global/regional collaboration and alignment 

signifi cantly. However, the gap between 

all aspects of HSE&S. This includes 

enabled successful management of our response 

these groups and the very high scoring 

company-wide standards, regular 

to the pandemic. Our global COVID-19 health and 

executive population increased. We’ll 

performance reviews, systematic 

safety guidelines included:

address this in our future planning.

data analysis, root cause analyses 

•  Workplace guidelines

of incidents, training, self-assess-

•  Guidelines for commercial teams, including 

As our journey continues, we’ve updated 

ments, annual improvement planning, 

customer visits

our behaviors to better refl ect and 

independent internal audit and 

•  Safe work from home

support our Grow & Deliver strategy and 

on-time action closure. It also 

•  SAQ (self-assessment questionnaire)

company purpose. An implementation 

incorporates promoting learning a

•  Behavior-based safety (BBS) “adapted” to 

plan is in place, providing a toolkit for 

cross the organization, including 

COVID-19

managers. We’ll evaluate the adoption 

best practice sharing. Our corporate 

•  Travel guidance

rate and progress at the end of 2021.

HSE&S management system is 

34

Sustainability statements  |  AkzoNobel Report 2020

SUSTAINABILITY

HSE&S audits are performed in three-
year (high hazard sites) to fi ve-year 
(other sites) cycles. Despite COVID-19, 
the complete 2020 audit plan was 
performed, with most of the 28 audits 
being carried out remotely due to 
travel restrictions.

People safety
In 2020, the total reportable rate (TRR) 
improved to 0.23 (2019: 0.24), slightly 
above the target level set for 2020 (0.20). 
In total, 81% of our locations and 72% 
of our manufacturing sites have been 
reportable injury-free for over a year. 
The most frequent causes of reportable 
injuries are “slips, trips and falls”, “struck 
by or caught in-between objects” and 
“manual handling”. The most frequent 
injuries are strains/sprains, cuts/
lacerations and fractures.  

Although the TRR decreased, the 
severity of injuries increased slightly. 
This is refl ected in the lost time injury 
rate for employees including temporary 
workers (LTIR), which was 0.09 (2019: 
0.08). Although safety is paramount 
within our company, a signifi cant 
safety incident occurred in Felling, 
UK, which triggered actions to further 
drive continuous improvement towards 
operational excellence.

To help us achieve year-on-year 
improvement in safety performance, 
we’ve introduced a number of focused 
programs, in addition to our yearly 
HSE&S Common Platform program:
•  Top three injuries safety program, 
which has driven a 30% and 45% 
injury reduction

•  HSE&S dedicated country networks  
in the four countries that contributed 
44% of the total reportable injuries 
(TRI) – achieved a 47% reduction in 
TRI compared with 2019

•  Implementation of global and 

site specifi c leading performance 
indicators, moving the focus from 
lagging to leading KPIs. This has 
been critical in further driving visible 
leadership and employee involvement, 
leading to proactive injury prevention 

and a stronger commitment-based 
safety culture

  Total reportable injury rate employees/
temporary workers

•  Reinforcement of our “Learning from 
incidents” program to include early 
warning alerts

•  Tracking on-time action closure for 
critical HSE&S actions (as part of 
leading KPIs)

•  Safe driver program, with a focus on 
those using two and four wheels
•  Redesign of the self-assessment 
questionnaire (SAQ) – which 
assesses the maturity of HSE&S 
program implementation and specifi c 
requirements at sites – and a review 
of the framework for our global audit 
program. We’ve also invested in 
developing visible safety leadership 
and employee engagement initiatives 

The number of contractor reportable 
injuries was slightly lower in 2020, 
resulting in a reportable injury rate of 
0.17 (2019: 0.19). The contractors lost 
time injury rate increased to 0.11 
(2019: 0.09).

Analysis revealed that inadequate/poor 
adherence to procedures were the main 
cause of contractor incidents. To help 
counter this trend, a contractor safety 
procedure and self-assessment process 
were introduced to target the quality 
of (and adherence to) key procedures, 
with benefi ts for our own employees, 
as well as contractors.

Process safety 
The number of losses of primary 
containment (LOPC incidents) decreased 
in 2020. However, based on an analysis 
of the 2020 process safety events, and 
considering the nature of the processes 
and materials we use, we initiated a 
dedicated Process Safety Management 
(PSM) improvement project, designed 
to strengthen our PSM program and 
processes to achieve leading standards 
in process safety. 

Health
We continue to actively manage 
occupational illness-related absente-
eism, as part of our commitment to 

0.20

0.20

0.24

0.23

2017

2018

2019

2020

The total reportable injury rate (TRR) is the number of injuries resulting in a 
medical treatment case, restricted work case, lost time case or fatality, per 
200,000 hours worked. In line with OSHA guidelines, temporary workers are 
reported with employees, since day-to-day management is by AkzoNobel.

  Lost time injury rate employees/
temporary workers

0.09

0.08

0.09

0.06

2017

2018

2019

2020

The lost time injury rate (LTlR) is the number of injuries resulting in a lost time 
injury per 200,000 hours worked. Temporary workers are reported together with 
employees, since day-to-day management is by AkzoNobel.

Total reportable injury rate contractors

0.18

0.19

0.17

0.12

2017

2018

2019

2020

The total reportable injury rate contractors is the number of contractor injuries 
resulting in medical treatment cases, restricted work cases, lost time injuries or 
fatalities, per 200,000 hours worked.

Lost time injury rate contractors

0.11

0.09

0.06

0.07

2017

2018

2019

2020

The contractors lost time injury rate (LTlR) is the number of contractor injuries 
resulting in a lost time case, per 200,000 hours worked.

Process safety events

Loss of primary containment – Level 1

Loss of primary containment – Level 2

Process safety event – Level 3

2019

2020

3

64

970

6

52

1,250

A loss of primary containment is an unplanned release of material, product, raw 
material or energy to the environment (including those resulting from human 
error). Loss of primary containment incidents are divided into three categories, 
dependent on severity, from small, on-site spill/near misses up to Level 1 – a 
signifi cant escape.

AkzoNobel Report 2020  |  Sustainability statements

35

Note 3

AkzoNobel Cares

We aim to have more 
than 1,000 projects 
across our AkzoNobel 
Cares program and train 
more than 35,000 people 
in the community 
by 2025.

For many years, our social programs 
have shown the world that AkzoNobel 
cares. As well as simply being the right 
thing to do, supporting people and 
communities and building employee 
pride also strengthens our reputation. 
It’s delivering shared value for everyone. 

Due to the global pandemic, during 
2020 we shifted our attention to support 
local communities with their urgent 
needs (see Business as unusual on 
page 10).

Our biggest community projects took 
place in India, Brazil and the UK. We 
distributed critical items such as food, 
hygiene kits and personal protective 
equipment (PPE) to various communities 
in need. For example, during lockdown 

in India, our employees distributed dry 
food kits to daily wage laborers and PPE 
to health workers and the frontline police 
force. Meanwhile, colleagues in the UK 
focused in particular on supporting the 
needs of the elderly and vulnerable, 
providing help for homeless shelters, 
foodbanks, hospices and children’s well-
being groups.

It’s ten years since we fi rst launched our 
global “Let’s Colour” program and we 
continue to transform lives by revitalizing 
communities and making spaces more 
liveable and inspiring. Projects that 
took place during 2020 saw us use 
more than 260,000 liters of paint to 
color communities in 27 countries – 
including Recife in Brazil and Bandung in 
Indonesia – while we also renovated an 
SOS Children’s Villages kindergarten in 
Ho Chi Minh City, Vietnam. 

To strengthen our focus on training 
future generations, we extended our 
partnership with SOS Children’s Villages 
for another three years. As a member 
of the global YouthCan! initiative, 
we have so far worked together in 
18 countries to advance the employa-
bility of young people without parental 

SUSTAINABILITY

Process safety events (PSE) pyramid

Levels
1

2

3

4

PSE
PSE

PSE

PSE below threshold
PSE below th
(of Level 2) and
(of Level 2) and
near misses

Operational discipline
Operational discipline

Process safety performance indicators are aligned with international best 
practice. Loss of primary containment (LoPC) is the main process safety indicator 
at manufacturing sites, distinguishing between two levels of severity. As a leading 
indicator, sites also measure process safety events (PSEs), which are minor leaks 
or occurrences that could lead to more severe events.

providing a safe working environment 
and healthy work conditions for all 
our employees. 

Based on the analysis of the Industrial 
Hygiene (IH) baseline survey launched 
in 2019, a harmonized, company-wide 
carcinogenic, mutagenic and reprotoxic 
(CMR) chemical management guideline 
has been developed, to be launched 
in 2021. In order to continue building 
the IH competencies of our HSE&S 
professionals at local and regional level, 
a second edition of our IH awareness 
online training program was introduced.

We also launched a global physical 
and mental well-being health campaign 
for managers and employees to 
help prevent the risk of increased 
occupational illness due to COVID-19.

Employee health occupational illness rate

0.06

0.06

0.05

0.03

2017

2018

2019

2020

Occupational illness frequency rate (OIFR) is the total number of reportable 
occupational illness cases for the reporting period, per 1,000,000 hours worked. 
This parameter is reportable for employees.

During the year, we extended our global partnership with SOS Children’s Villages for another three years. Part of our “Let’s
Colour” initiative, the collaboration has already benefi ted more than 20,000 children and young people all over the world. It
will now continue to offer more practical skills training and the renewal of living spaces to give vulnerable young people and
families at risk greater hope for a brighter future.

36

Sustainability statements  |  AkzoNobel Report 2020

SUSTAINABILITY

Process safety events (PSE) pyramid

Levels

1

2

3

4

PSE

PSE

PSE

PSE below threshold

PSE below th

(of Level 2) and

(of Level 2) and

near misses

Process safety performance indicators are aligned with international best 

practice. Loss of primary containment (LoPC) is the main process safety indicator 

at manufacturing sites, distinguishing between two levels of severity. As a leading 

indicator, sites also measure process safety events (PSEs), which are minor leaks 

or occurrences that could lead to more severe events.

We aim to have more 

than 1,000 projects 

across our AkzoNobel 

Cares program and train 

more than 35,000 people 

in the community 

by 2025.

in India, our employees distributed dry 

food kits to daily wage laborers and PPE 

to health workers and the frontline police 

force. Meanwhile, colleagues in the UK 

focused in particular on supporting the 

needs of the elderly and vulnerable, 

providing help for homeless shelters, 

foodbanks, hospices and children’s well-

being groups.

It’s ten years since we fi rst launched our 

For many years, our social programs 

global “Let’s Colour” program and we 

have shown the world that AkzoNobel 

continue to transform lives by revitalizing 

thing to do, supporting people and 

liveable and inspiring. Projects that 

communities and building employee 

took place during 2020 saw us use 

pride also strengthens our reputation. 

more than 260,000 liters of paint to 

It’s delivering shared value for everyone. 

color communities in 27 countries – 

Due to the global pandemic, during 

Indonesia – while we also renovated an 

2020 we shifted our attention to support 

SOS Children’s Villages kindergarten in 

including Recife in Brazil and Bandung in 

Operational discipline

Operational discipline

cares. As well as simply being the right 

communities and making spaces more 

providing a safe working environment 

local communities with their urgent 

Ho Chi Minh City, Vietnam. 

and healthy work conditions for all 

needs (see Business as unusual on 

our employees. 

page 10).

To strengthen our focus on training 

future generations, we extended our 

Based on the analysis of the Industrial 

Our biggest community projects took 

partnership with SOS Children’s Villages 

Hygiene (IH) baseline survey launched 

place in India, Brazil and the UK. We 

for another three years. As a member 

in 2019, a harmonized, company-wide 

distributed critical items such as food, 

of the global YouthCan! initiative, 

carcinogenic, mutagenic and reprotoxic 

hygiene kits and personal protective 

we have so far worked together in 

(CMR) chemical management guideline 

equipment (PPE) to various communities 

18 countries to advance the employa-

has been developed, to be launched 

in need. For example, during lockdown 

bility of young people without parental 

in 2021. In order to continue building 

the IH competencies of our HSE&S 

professionals at local and regional level, 

a second edition of our IH awareness 

online training program was introduced.

We also launched a global physical 

and mental well-being health campaign 

for managers and employees to 

help prevent the risk of increased 

occupational illness due to COVID-19.

Employee health occupational illness rate

0.06

0.06

0.05

0.03

2017

2018

2019

2020

Occupational illness frequency rate (OIFR) is the total number of reportable 

Colour” initiative, the collaboration has already benefi ted more than 20,000 children and young people all over the world. It

occupational illness cases for the reporting period, per 1,000,000 hours worked. 

will now continue to offer more practical skills training and the renewal of living spaces to give vulnerable young people and

This parameter is reportable for employees.

families at risk greater hope for a brighter future.

During the year, we extended our global partnership with SOS Children’s Villages for another three years. Part of our “Let’s

Note 3

AkzoNobel Cares

Note 4 Human rights

We understand that 
through our roles as 
employer, manufacturer, 
business partner and 
member of many 
communities, we can 
potentially both directly 
and indirectly impact 
the lives of millions 
of people. 

While we’re committed to making a 
positive impact through our products 
and programs, we’re also aware of the 
potential negative impact we may cause, 
contribute to, or be linked to. 

We recognize the responsibility we 
have to respect the human rights of 
people in our value chain and the 
infl uence we can have on bringing 
about improvements. As part of our 
core values of safety, integrity and 
sustainability, we’re committed to 
respecting human rights as set out in 
the International Bill of Human Rights, 
the International Labour Organization’s 
Declaration on Fundamental 
Principles and Rights at Work 
and the Organization for 
Economic Cooperation and 
Development (OECD) Guidelines 
for Multinational Enterprises. 
At the same time, we expect 
all our business partners to 
respect human rights and apply 
equivalent principles, seeking 
to support them actively in their 
implementation where needed.

Salient human rights 
issues 
While we respect and treat all 
human rights equally, we’ve 
prioritized certain activities based 
on risk. These priorities were 
established following internal and 
external stakeholder engagement. 
They are:

1  Health and safety in 

our value chain 

  The health and safety of our people 
and those we work with, or offer 
our products to, is our fi rst priority. 
We have a robust health and safety 
program, which is explained in 
Note 2. Through our priority 
substance program (see Note 8), we 
screen thousands of raw materials. 
We’ve also initiated due diligence 
on the impact we have on the 
communities around our sites. 
2  Working conditions for our 

employees
We’re committed to providing good 
working conditions for our employees 
and those working at, or visiting, 
our sites. We’ve conducted due 
diligence and issued company-wide 
standards for working hours, which 
are being implemented throughout the 
organization. We’ve also conducted 
due diligence on the compensation 
we offer our employees versus 
international living wage standards 
for the ten high risk countries. The 
initial results show that while we 
comply with legal requirements, 
there are certain gaps between our 
compensation and international living 
wage standards that merit further due 
diligence. This work is ongoing.

EcoVadis recognition
We’re proud to have been awarded the 
EcoVadis Platinum Medal in recognition of our 
commitment to acting responsibly by integra-
ting social and environmental concerns into 
our business operations. The comprehensive 
methodology considers four key pillars that 
align with our People. Planet. Paint. approach 
to sustainable business: Environment; Labor 
and Human Rights; Ethics; and Sustainable 
Procurement. We further improved in Labor 
and Human Rights and scored highly in the 
other pillars. We also continue 
to demonstrate our leading 
position in other industry 
rankings, such as Sustainalytics  
and MSCI (see page 32).

care, or those who are at risk of losing 
it. In 2020, we used online mentoring 
and training as a way to empower them 
with the employability skills they need for 
self-reliance. One example took place 
in Indonesia, where virtual mentoring 
sessions themed around dealing with 
life after COVID-19 reached hundreds 
of young people across nine SOS 
Children’s Villages.

Through our Education Fund, we 
continued to support STEM (Science, 
Technology, Engineering and 
Mathematics) training in China and 
youth economic empowerment and 
entrepreneurship training in India. During 
the year, some activities were put on 
hold as schools were closed due to 
COVID-19. However, regular contact 
was maintained with the students 
through mobile and online sessions. We 
also conducted the fi rst online employee 
engagement program as part of the 
STEM project.

Although we faced a number of 
challenges and limitations due to the 
pandemic, we carried out a total of 
170 projects and trained 2,669 people 
in countries where we operate.

AkzoNobel Cares

   Number of community people trained
  Number of projects

224

2,863

126
>97k
4,276

225

4,078

170

2,669

2017

2018

2019

2020

36

Sustainability statements  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Sustainability statements

37

3  Discrimination and harassment
  We’re committed to offering a working 

environment in which people feel 
treated with dignity and respect, 
and where we foster diversity and 
inclusion (see Note 1). We have clear 
rules and apply strict consequence 
management in case of violation of 
these rules. In 2019, we launched 
a global training program for all 
our employees on diversity and 
unconscious bias. In 2020, this roll-out 
continued. The e-learnings that are 
part of this program had a completion 
rate of 78% of all online employees 
(including contractors) in 2020. For 
offline employees, the roll-out of face-
to-face workshops was unfortunately 
paused due to the pandemic.

4  Modern slavery 
  We have zero tolerance for modern 
slavery, such as child labor or forced 
labor, and conduct relevant due 
diligence into our supply chain. 
We identified cobalt, mica minerals 
and tin as raw materials possibly 
impacting human rights in our supply 
chain – in particular regarding health 
and safety, working conditions and 
modern slavery. These materials are 
used in the manufacture of some 

additives, pigments, resins and 
tin packaging material we source. 
In the case of mica minerals, we 
continued to collaborate with 
suppliers to track their entire supply 
chain back to the mines of origin 
and monitored their value chain to 
ensure a responsible and sustainable 
mica supply chain. For cobalt and 
tin, we surveyed all 120 identified 
suppliers, using templates from the 
Responsible Minerals Initiative. Of 
those suppliers who confirmed using 
high risk materials necessary to the 
functionality of the product, 81% 
disclosed their smelters. In total, 57% 
of these smelters are either listed 
as active or conformant smelters in 
the Responsible Minerals Assurance 
Process (RMAP). Suppliers with a 
“conflict free statement”, but who 
didn’t disclose the smelters in their 
supply chain, have not been included 
in this percentage, since our due 
diligence is based on the Organization 
for Economic Cooperation and 
Development (OECD) Guidance for 
Responsible Mineral Supply Chains. 
See our website for more on conflict 
minerals: akzonobel.com/en/about-us/
position-statements/conflict-minerals 

Reprioritizing salient human 
rights issues 
COVID-19 had a major social impact 
across the globe. See page 10 for  
an overview of how our efforts  
to address the social effects of the 
pandemic were carried out in a 
responsible manner. 

The virus has introduced a new reality 
and potentially additional human rights 
risks that we need to address across our 
value chain. As a result, and in line with 
the United Nations Guiding Principles 
to continuously assess a company’s 
salient human rights issues, we have 
reassessed our current internal salient 
human rights issues this year. Multiple 
interviews, workshops and data analysis 
have been carried out to understand 
the current human rights risks from an 
internal perspective. We concluded that 
our salient human rights issues have 
remained the same, but we gained 
insight into which part(s) of the value 
chain the highest risks occur and should 
have our first focus. In the first quarter 
of 2021, we’ll validate our findings with 
external stakeholders and finalize our 
assessment of salient human rights 
issues from 2021 onwards.

We’re proud to have extended our 
partnership with Plan International 
Nederland for another year. With our 
support, young people growing up in 
challenging circumstances can bridge 
the gap between overcoming the 
daily struggles they face and being 
able to realize their dreams.

38

Sustainability statements  |  AkzoNobel Report 2020

3  Discrimination and harassment

additives, pigments, resins and 

Reprioritizing salient human 

  We’re committed to offering a working 

tin packaging material we source. 

rights issues 

environment in which people feel 

In the case of mica minerals, we 

COVID-19 had a major social impact 

treated with dignity and respect, 

continued to collaborate with 

across the globe. See page 10 for  

and where we foster diversity and 

suppliers to track their entire supply 

an overview of how our efforts  

inclusion (see Note 1). We have clear 

chain back to the mines of origin 

to address the social effects of the 

rules and apply strict consequence 

and monitored their value chain to 

pandemic were carried out in a 

management in case of violation of 

ensure a responsible and sustainable 

responsible manner. 

these rules. In 2019, we launched 

mica supply chain. For cobalt and 

a global training program for all 

tin, we surveyed all 120 identified 

The virus has introduced a new reality 

our employees on diversity and 

suppliers, using templates from the 

and potentially additional human rights 

unconscious bias. In 2020, this roll-out 

Responsible Minerals Initiative. Of 

risks that we need to address across our 

continued. The e-learnings that are 

those suppliers who confirmed using 

value chain. As a result, and in line with 

part of this program had a completion 

high risk materials necessary to the 

the United Nations Guiding Principles 

rate of 78% of all online employees 

functionality of the product, 81% 

to continuously assess a company’s 

(including contractors) in 2020. For 

disclosed their smelters. In total, 57% 

salient human rights issues, we have 

offline employees, the roll-out of face-

of these smelters are either listed 

reassessed our current internal salient 

to-face workshops was unfortunately 

as active or conformant smelters in 

human rights issues this year. Multiple 

paused due to the pandemic.

the Responsible Minerals Assurance 

interviews, workshops and data analysis 

4  Modern slavery 

Process (RMAP). Suppliers with a 

have been carried out to understand 

  We have zero tolerance for modern 

“conflict free statement”, but who 

the current human rights risks from an 

slavery, such as child labor or forced 

didn’t disclose the smelters in their 

internal perspective. We concluded that 

labor, and conduct relevant due 

supply chain, have not been included 

our salient human rights issues have 

diligence into our supply chain. 

in this percentage, since our due 

remained the same, but we gained 

We identified cobalt, mica minerals 

diligence is based on the Organization 

insight into which part(s) of the value 

and tin as raw materials possibly 

for Economic Cooperation and 

chain the highest risks occur and should 

impacting human rights in our supply 

Development (OECD) Guidance for 

have our first focus. In the first quarter 

chain – in particular regarding health 

Responsible Mineral Supply Chains. 

of 2021, we’ll validate our findings with 

and safety, working conditions and 

See our website for more on conflict 

external stakeholders and finalize our 

modern slavery. These materials are 

minerals: akzonobel.com/en/about-us/

assessment of salient human rights 

used in the manufacture of some 

position-statements/conflict-minerals 

issues from 2021 onwards.

We’re proud to have extended our 

partnership with Plan International 

Nederland for another year. With our 

support, young people growing up in 

challenging circumstances can bridge 

the gap between overcoming the 

daily struggles they face and being 

able to realize their dreams.

38

Sustainability statements  |  AkzoNobel Report 2020

PLANET
Our 2030 ambitions are to reduce 
carbon emissions by 50% and 
move towards zero waste as  
a company. 

We want to achieve a 50% reduction in 
carbon emissions by cutting energy use 
by 30% and increasing our renewable 
electricity use to 100%. As we work 
towards zero waste, we aim to reach 
zero non-reusable waste and have 
100% of our most water intensive sites 
reusing water.

For many years, we’ve been working  
to operate in a more sustainable  

way, and we continue to take steps  
to reduce our environmental impact.  
We’re focusing in particular on  
reducing energy use, carbon and  
VOC emissions, waste generation and 
water intake, while increasing our  
use of renewable electricity and 
materials, and water reuse.

Our ambitions are tangible, and will 
enable us to continue making an 
important contribution to addressing  
the sustainability challenges faced  
by our company, customers and  
broader society. 

We have programs in place and have 
identified projects that will contribute to 
achieving our ambitions. These include 
our Resource Productivity program, 

SUSTAINABILITY

which is the main contributor to our 
current environmental performance  
and the key enabler for delivering on  
our ambitions.

Currently, we have more than  
500 projects underway at both global 
and local level which are helping to 
reduce carbon emissions, VOC, waste 
and water use. Progress is monitored 
on a monthly basis, focusing on 
environmental impact and financial 
benefits. During 2020, we saved more 
than €9 million from projects directly 
related to waste, energy reduction and 
water reuse. 

Climate

As recommended by the 
Taskforce for Climate-related 
Financial Disclosures (TCFD), 
we continue to monitor our 
risks and opportunities related 
to climate change. As a 
company, we’re exposed to 
physical risks – such as those 
associated with water scarcity 
and flooding – and transitional 
risks. These risks are linked to 
society’s response to climate 
change and can lead to 
changes in technology, market 
dynamics and regulations. 

For the last five years, we’ve 
implemented an internal 
carbon price for investment 
decisions, making our future 
operations climate adapted, 
while anticipating the impact 
of any future carbon pricing. 
Despite the risks, climate 
change also presents business 

opportunities with potential to 
further strengthen our position.

Our sustainable solutions (see 
Note 8) can help our customers 
to reduce carbon emissions 
and open up business 
opportunities. For example, 
we supply the construction 
industry – responsible for 
around 39% of global energy-
related carbon emissions – with 
Cool chemistry technology, 
which combats the urban heat 
island effect, meaning less 
energy is needed for cooling. 

More than 98% of the carbon 
emissions in our value chain 
come from our suppliers and 
the use of our products by 
customers. In 2020, we further 
improved the methodology 
for determining our Scope 3 
upstream and downstream 
emissions by better incorpo-
rating the formulation  

of our raw materials into the 
calculations. More about the 
methodology can be found 
in Managing sustainability 
on page 50. Based on the 
new methodology, the overall 
cradle-to-grave carbon 
footprint was 7% lower than 
2019, partly the result of 
volume and product mix impact 
due to COVID-19.

Meanwhile, our “Planet” 
ambitions demonstrate our 
strong climate mitigation plans. 
We also implement circular 
principles to prepare our 
operations for the future while 
reducing costs.

The importance of water 
management is recognized 
across our supply chain.  
We’ve taken a significant step 
towards water stewardship  
by endorsing the UN’s CEO 
Water Mandate and setting  

clear goals on water reuse 
(see Note 6). In 2020, we 
assessed the water-related 
risks at our manufacturing 
sites by using the Aqueduct 
tool and the WWF Water risk 
filter, supplied by the World 
Resource Institute. The results 
will help us develop water risk 
management plans accordingly. 

We’ve also included a water 
risk analysis as part of 
our Supplier Sustainability 
Balanced Scorecard. In 2020, 
we analyzed around 200 of our 
suppliers’ locations using the 
Aqueduct tool, assessing both 
water scarcity and flood risks. 
We ask suppliers with high risk 
to share their mitigation plans 
and, at the same time, are 
working with them to look for 
solutions to these challenges.

AkzoNobel Report 2020  |  Sustainability statements

39

 
 
CASE STUDY

watch video

Making our sites more 
sustainable

After announcing the fi rst wave of our 
People. Planet. Paint. ambitions in early 
2020, we continued to sharpen our focus 
on sustainability throughout the year. 
Particular progress was made in greener 
manufacturing, with notable developments 
taking place at locations across the world. 

Barcelona

Garcia

1,600
solar
panels

1,650
solar
panels

15%
of energy 
use

82%
of energy 
use

Malaysia + Thailand
7,818
solar
panels

Elsewhere, a total of 7,818 solar panels were 
also installed at three industrial coatings 
sites in Malaysia and Thailand.

These installations are the latest in a 
series of solar projects around the 
globe designed to help us move 
to 100% renewable electricity and 
cut our carbon emissions in half 
by 2030.

Aligned with SDG 
3, 12 and 13 
(see page 30).

In China, we upgraded our Guangzhou 
site to switch over completely to water-
based products. Once fully operational, the 
decorative paints facility will increase water 
reuse by 70% and reduce wastewater by 
50% – helping us to achieve our ambition 
of water reuse at all our most water intensive 
sites by 2030. It also means that all four of 
our decorative paints plants in China now 
exclusively produce water-based paints. 

Over in Vietnam, a major plant expansion 
at our Amata Industrial Park facility has 
boosted capacity for marine and protective 
coatings and wood coatings. A wide range of 
sustainability features have been introduced, 
including solar power generation, rainwater 
harvesting and solvent recovery systems.

Meanwhile, a combined total of more than 
3,250 solar panels have been installed at our 
sites in Barcelona, Spain, and Garcia, Mexico. 
In Barcelona, 1,600 roof panels are now 
generating 15% of the site’s overall energy 
consumption. The Garcia installation of 
1,650 panels is producing 82% of its energy 
requirements – making the plant almost self-
suffi cient. 

40

CASE STUDY

watch video

Note 5 Reducing carbon emissions

Making our sites more 

sustainable

After announcing the fi rst wave of our 

People. Planet. Paint. ambitions in early 

2020, we continued to sharpen our focus 

on sustainability throughout the year. 

Particular progress was made in greener 

manufacturing, with notable developments 

taking place at locations across the world. 

Barcelona

Garcia

1,600

1,650

solar

panels

15%

solar

panels

82%

of energy 

of energy 

use

use

Malaysia + Thailand

7,818

solar

panels

In China, we upgraded our Guangzhou 

Elsewhere, a total of 7,818 solar panels were 

site to switch over completely to water-

also installed at three industrial coatings 

based products. Once fully operational, the 

sites in Malaysia and Thailand.

decorative paints facility will increase water 

reuse by 70% and reduce wastewater by 

These installations are the latest in a 

50% – helping us to achieve our ambition 

series of solar projects around the 

of water reuse at all our most water intensive 

globe designed to help us move 

sites by 2030. It also means that all four of 

to 100% renewable electricity and 

our decorative paints plants in China now 

cut our carbon emissions in half 

exclusively produce water-based paints. 

by 2030.

In order to achieve 
our ambition of a 50% 
reduction in carbon 
emissions by 2030, we’re 
focusing on cutting our 
energy consumption by 
30% and using 100% 
renewable electricity.

In 2020, we reduced our carbon 
emissions by 4% (relative), mainly 
through energy reduction, conversion 
to renewable electricity and footprint 
optimization. Compared with the 2018 
baseline, we have achieved a reduction 
of 19%. 

One of the key contributing factors to 
reducing carbon emissions is to lower 
energy consumption – we’re aiming to 
cut our energy use by 30% by 2030. 
As well as improving the energy 
effi ciency of equipment and installations 
– including LED and compressed air 
systems – we’re also putting a strong 
focus on behavior, such as monitoring 
leading to actions. 

Despite the reduction in volumes 
resulting from the COVID-19 pandemic, 
we’re close to our yearly energy 
reduction target (3%), with an overall 
reduction in energy consumption of 
2.7% (relative) in 2020.

The second contributing factor to halving 
our carbon emissions is converting 
to 100% renewable electricity. We’re 
therefore installing solar panels at a 
number of our locations and are actively 
looking to source renewable electricity. 
Currently, our total share of renewable 
electricity use is 40%, with 34 of our 
locations and 12 countries already using 
100% renewable electricity.

By the end of 2020, 17 sites had solar 
panels as their own renewable electricity 
source. We’re aiming to increase this 
number signifi cantly in the near future as 
part of a global program. We’re aware 
that the electricity generated by these 
solar panels will not be enough to cover 
our total electricity consumption needs, 
so we’ll also continue to purchase 
renewable electricity with certifi cates 
of origin. 

Greenhouse gas emissions in million tons 

  Direct CO2(e) (Scope 1)  
  Indirect CO2(e) (Scope 2)

    kg CO2(e) per ton of production

91

89

0.240.24

0.23
0.23

75

72

0.18
0.18

0.17
0.17

0.07
0.07

0.06
0.06

0.06
0.06

0.06
0.06

2017

2018

2019

2020

Total greenhouse gas emissions made up of direct emissions from processes and 
combustion at our facilities and indirect emissions from purchased energy. 

Energy use in 1000 TJ

  Energy use   

  GJ per ton of production

1.88

6.4

1.91

6.2

1.88

6.0

1.83

5.7

2017

2018

2019

2020

Over in Vietnam, a major plant expansion 

at our Amata Industrial Park facility has 

boosted capacity for marine and protective 

coatings and wood coatings. A wide range of 

sustainability features have been introduced, 

including solar power generation, rainwater 

harvesting and solvent recovery systems.

Meanwhile, a combined total of more than 

3,250 solar panels have been installed at our 

sites in Barcelona, Spain, and Garcia, Mexico. 

In Barcelona, 1,600 roof panels are now 

generating 15% of the site’s overall energy 

consumption. The Garcia installation of 

1,650 panels is producing 82% of its energy 

requirements – making the plant almost self-

suffi cient. 

40

Aligned with SDG 

3, 12 and 13 

(see page 30).

Northern Illinois Foodbank was a 
recipient of our COVID-19 Matching 
Gifts program. It provided more than 
$85,000 to 15 non-profi ts in North 
America to help offset the impact of 
COVID-19 in the communities where 
our plants are located. Many of these 
organizations have seen a 50% increase 
in need for their services during the 
pandemic.

AkzoNobel Report 2020  |  Sustainability statements

41

Note 6

Towards a zero waste company

Material flow in kilotons

9
By-product

3,103
Product

Customer
operations

32
Reusable

30
Non-reusable

Raw
materials

Own 
operations

62 
Waste

By 2030, we’re aiming to move 
towards zero waste as a company. 
We’re committed to taking 
proactive steps to reuse all our 
waste and reuse water at all our 
most water intensive sites.

Waste reduction remains one of our key environmental 
performance indicators. We focus on reducing waste 
generation in our manufacturing processes as part 
of our resource productivity program. We’re also 
committed to reusing and recycling obsolete materials 
and continue to promote a circular economy.

To help increase our contribution to the circular 
economy, new outlets have been identifi ed for materials 
that would otherwise have been disposed of as waste. 
This has resulted in a waste avoidance of 8,500 tons. 

In total, our reusable waste in 2020 was 32 kilotons, 
with 58% of our obsolete materials being reused, 
enabling us to further contribute to the circular 
economy.

During 2020, despite the volumes variation due to 
COVID-19, we reduced relative waste (kg/ton material 
produced) by 5%, achieving our 2020 goal. Most of 
our locations contributed through various programs 
introduced worldwide. Examples of some of our waste 
reduction projects include the installation of solvent 
recovery units; reducing packaging waste by moving 
from smaller paper bags or metal drums to bulk 
deliveries of raw materials; and reworking obsolete 
fi nished goods.

Water
Sustainable water supply is essential to our business. 
We rely on water for, among others, raw material 
production, product formulation and manufacturing, 
cooling, cleaning and transportation. 

A signifi cant number of our water intensive sites already 
reuse water.By focusing more and introducing the 
necessary technology, we’ll not only reduce our overall 
water intake and wastewater discharge, we’ll also 
be able to recover and reuse materials present in the 
process water, resulting in improved material effi ciency 
and less waste.

Our most water intensive locations are often water-
based paint production sites, where water is used 

42

Sustainability statements  |  AkzoNobel Report 2020

Note 6

Towards a zero waste company

Material flow in kilotons

9

By-product

Customer

operations

32

Reusable

3,103

Product

Raw

materials

Own 

operations

62 

Waste

30

Non-reusable

By 2030, we’re aiming to move 

towards zero waste as a company. 

We’re committed to taking 

proactive steps to reuse all our 

waste and reuse water at all our 

most water intensive sites.

During 2020, despite the volumes variation due to 

COVID-19, we reduced relative waste (kg/ton material 

produced) by 5%, achieving our 2020 goal. Most of 

our locations contributed through various programs 

introduced worldwide. Examples of some of our waste 

reduction projects include the installation of solvent 

recovery units; reducing packaging waste by moving 

from smaller paper bags or metal drums to bulk 

deliveries of raw materials; and reworking obsolete 

fi nished goods.

Waste reduction remains one of our key environmental 

performance indicators. We focus on reducing waste 

Water

generation in our manufacturing processes as part 

Sustainable water supply is essential to our business. 

of our resource productivity program. We’re also 

We rely on water for, among others, raw material 

committed to reusing and recycling obsolete materials 

production, product formulation and manufacturing, 

and continue to promote a circular economy.

cooling, cleaning and transportation. 

To help increase our contribution to the circular 

A signifi cant number of our water intensive sites already 

economy, new outlets have been identifi ed for materials 

reuse water.By focusing more and introducing the 

that would otherwise have been disposed of as waste. 

necessary technology, we’ll not only reduce our overall 

This has resulted in a waste avoidance of 8,500 tons. 

water intake and wastewater discharge, we’ll also 

In total, our reusable waste in 2020 was 32 kilotons, 

process water, resulting in improved material effi ciency 

with 58% of our obsolete materials being reused, 

and less waste.

be able to recover and reuse materials present in the 

enabling us to further contribute to the circular 

economy.

Our most water intensive locations are often water-

based paint production sites, where water is used 

SUSTAINABILITY

Total waste in kilotons 

  Total reusable waste reuse  
  Total non-reusable waste

    Total kg per ton of production

  Fresh water use    

  m3 per ton of production

Fresh water use in million m3

22.7

40

37

21.0

21.0

33

34

34

33

20.0

32

30

2.8

10

2.9

9

2.5

8

2.9

9

2017

2018

2019

2020

2017

2018

2019

2020

Waste means any substance or object arising from our routine operations which 
we discard or intend to discard, or we are required to discard.

Fresh water use is the sum of the intake of groundwater, surface water 
and potable water.

total water intake is used for cooling purposes. In 
2020, the cooling water use from surface water 
increased substantially, due to an issue at one location. 
This was resolved in the second half of the year, but still 
resulted in an increase in our total fresh water intake. 
Our water use excluding cooling water decreased by 
9% in 2020.

as both a raw material and to clean equipment. 
Wastewater can be processed at on-site treatment 
plants or via third parties. Adapting formulations and 
using adequate water treatment enables us to 
reuse the water at our plants. 

Our focus is mainly on recycling and reusing process 
water and driving a continuous reduction in freshwater 
intake and wastewater discharge. Currently, 19% 
of our water intake is from potable water, while the 
rest is mainly from surface water. Around 78% of the 

 Water flow in million m3

1.7
Potable water

0.9
Groundwater

Own 
operations

1.0
Product

0.9
Other

6.5

Surface water

7.2

42

Sustainability statements  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Sustainability statements

43

Note 7 Responsible procurement

We continue to support our 
suppliers’ pursuit of continuous 
improvement and operational 
excellence. 

We work together closely to identify and 
minimize supply chain risks, creating 
value through continuous improvement 
and collaboration opportunities for a 
sustainable supply. 

Business Partner Code of 
Conduct
Our business partners are expected to 
follow our core values of safety, integrity 
and sustainability, as specifi ed by our 
Business Partner Code of Conduct. 
Suppliers sign the code to confi rm 
their compliance with environmental, 
social, human rights and governance 
requirements. Signatories cover 98% of 
the product related (PR) spend and 89% 
of the non-product related (NPR) spend.

Supplier risk management
We’ve continued to assess and improve 
our suppliers’ sustainability practices 
using programs provided by Together 
for Sustainability (TfS), of which we have 
been an active member since 2013.

In 2019, we extended the scope of 
our multi-year supplier sustainability 
risk program by lowering our spend 

Suppliers in sustainability 

program in % 

  In line with our expectations 

  Under development

22
22

38

18
18

47

24
24

51

Our Coral paint brand was used to create a mural in front of a hospital in Bolivia to honor all the personnel who have been on 
the front line in the fi ght against COVID-19. Initiated by Citizens Volunteers in Action, the artwork is called Guardians of Life 
and was painted at the Viedma Hospital in Cochabamba.

threshold to €250,000 and including 
country and industry risk. In 2020, 
we increased the number of suppliers 
participating in the program to 75%, 
and those meeting our expectation to 
51%. These increases were achieved by 
performing 166 initial or reassessments. 
To meet our expectations, suppliers have 
to reach an EcoVadis total assessment 
score of 45 and a labor and human 
rights sub-scheme score of 50. Together 
with EcoVadis, we organized online 
trainings to help suppliers improve, with 
107 attending across all regions.

Most of our developmental suppliers 
are small or medium sized companies 
based in risk regions. They typically 
require multiple assessments to reach 
the target score. Suppliers who are in 
line with expectations must also renew 
their assessment at least every three 
years, which explains why continuous 
improvements can only be achieved in 
gradual steps.  

To complement the EcoVadis online 
assessment, we continue to carry out 
TfS audits on suppliers located in risk 
regions. In 2020, we optimized the TfS 
audit program and set up a dedicated 
cross-regional team to monitor the 
progress of corrective actions. This 
enabled us to close more than 60% of 
the previous year’s major audit fi ndings 
at our suppliers. 

storage, and occupational health and 
safety. Suppliers have applied simple 
and practical steps to help create a 
safer work environment for people in 
the supply chain, such as installing 
additional fi re exit doors, improving the 
availability and accessibility of fi refi ghting 
equipment and making evacuation signs 
more visible.

Supplier performance 
management
In 2020, we adjusted and aligned our 
existing Supplier Sustainability Balanced 
Scorecard (SSBS) with our People. 
Planet. Paint. approach. This will help 
ensure our suppliers are heading in the 
same direction to reduce their carbon 
emissions and move towards a circular 
economy. We’ve also asked our top 20 
suppliers to share their ambitions on 
reducing greenhouse gas, waste and 
energy, and moving towards renewable 
electricity and a circular economy. Every 
year, we assess their achievements 
against these ambitions and score them 
accordingly. The SSBS results are part of 
our supplier performance management 
process. 

Capability building
Building on our internal corporate social 
responsibility training for our buyers, we 
organized a global training on human 
rights with 112 buyers in 2020. The 
goal was to explain the United Nations 
Guiding Principles on Business and 
Human Rights and how to ensure that 
our business partners respect human 
rights in their value chains.

2018

2019

2020

Baseline of 885 suppliers (2019: 982). Reduction of 
baseline due to supplier consolidation and improvement of 
our risk criteria.

Main areas for improvement from 
the 2019 audits include emergency 
preparedness, process safety and 

44

Sustainability statements  |  AkzoNobel Report 2020

Note 7 Responsible procurement

watch video

CASE STUDY

Bright future for 
solar capture

Capturing solar heat from  
all parts of a building – not just 
the roof – is a highly effective 
way of making buildings more 
sustainable. But it’s not as easy 
as it might sound. 

During 2020, we worked together with TNO and 
Emergo in the Netherlands to develop an innovative 
facade system for a sports hall in the city of Almere.

The venue is covered in colorful solar collectors that 
capture the thermal energy buildings would normally 
absorb. It’s then used to heat and cool the structure. 

One of the big challenges was how to avoid having  
to use black panels – not always aesthetically pleasing 
for a building exterior, even if darker colors do absorb 
heat better.

That’s where our expertise came in. We’ve developed 
technology which can capture heat using the sort of 
lighter and brighter colors that traditionally reflect near-
infrared light (NIR makes up 50% of the total  
solar energy).

“It’s a practical and sustainable solution for making 
buildings energy positive,” explains senior AkzoNobel 
scientist Anthonie Stuiver. “It means we can harness 
sustainable energy via a system that looks good, as 
well as doing good.”

The collaboration came about as a result of 
AkzoNobel’s involvement in the European ENVISION 
research project, which is made up of 13 partners.

Aligned with SDG 
11, 13 and 17  
(see page 30).

We continue to support our 

suppliers’ pursuit of continuous 

improvement and operational 

excellence. 

We work together closely to identify and 

minimize supply chain risks, creating 

value through continuous improvement 

Our Coral paint brand was used to create a mural in front of a hospital in Bolivia to honor all the personnel who have been on 

the front line in the fi ght against COVID-19. Initiated by Citizens Volunteers in Action, the artwork is called Guardians of Life 

and was painted at the Viedma Hospital in Cochabamba.

and collaboration opportunities for a 

threshold to €250,000 and including 

storage, and occupational health and 

sustainable supply. 

country and industry risk. In 2020, 

safety. Suppliers have applied simple 

we increased the number of suppliers 

and practical steps to help create a 

Business Partner Code of 

participating in the program to 75%, 

safer work environment for people in 

Conduct

and those meeting our expectation to 

the supply chain, such as installing 

Our business partners are expected to 

51%. These increases were achieved by 

additional fi re exit doors, improving the 

follow our core values of safety, integrity 

performing 166 initial or reassessments. 

availability and accessibility of fi refi ghting 

and sustainability, as specifi ed by our 

To meet our expectations, suppliers have 

equipment and making evacuation signs 

Business Partner Code of Conduct. 

to reach an EcoVadis total assessment 

more visible.

Suppliers sign the code to confi rm 

score of 45 and a labor and human 

their compliance with environmental, 

rights sub-scheme score of 50. Together 

Supplier performance 

social, human rights and governance 

with EcoVadis, we organized online 

management

requirements. Signatories cover 98% of 

trainings to help suppliers improve, with 

In 2020, we adjusted and aligned our 

the product related (PR) spend and 89% 

107 attending across all regions.

existing Supplier Sustainability Balanced 

of the non-product related (NPR) spend.

Scorecard (SSBS) with our People. 

Most of our developmental suppliers 

Planet. Paint. approach. This will help 

Supplier risk management

are small or medium sized companies 

ensure our suppliers are heading in the 

We’ve continued to assess and improve 

based in risk regions. They typically 

same direction to reduce their carbon 

our suppliers’ sustainability practices 

require multiple assessments to reach 

emissions and move towards a circular 

using programs provided by Together 

the target score. Suppliers who are in 

economy. We’ve also asked our top 20 

for Sustainability (TfS), of which we have 

line with expectations must also renew 

suppliers to share their ambitions on 

been an active member since 2013.

their assessment at least every three 

reducing greenhouse gas, waste and 

years, which explains why continuous 

energy, and moving towards renewable 

In 2019, we extended the scope of 

improvements can only be achieved in 

electricity and a circular economy. Every 

our multi-year supplier sustainability 

gradual steps.  

risk program by lowering our spend 

year, we assess their achievements 

against these ambitions and score them 

To complement the EcoVadis online 

accordingly. The SSBS results are part of 

assessment, we continue to carry out 

our supplier performance management 

Suppliers in sustainability 

TfS audits on suppliers located in risk 

process. 

program in % 

regions. In 2020, we optimized the TfS 

  In line with our expectations 

  Under development

audit program and set up a dedicated 

Capability building

22

22

38

18

18

47

24

24

51

cross-regional team to monitor the 

Building on our internal corporate social 

progress of corrective actions. This 

responsibility training for our buyers, we 

enabled us to close more than 60% of 

organized a global training on human 

the previous year’s major audit fi ndings 

rights with 112 buyers in 2020. The 

at our suppliers. 

goal was to explain the United Nations 

Guiding Principles on Business and 

2018

2019

2020

Baseline of 885 suppliers (2019: 982). Reduction of 

baseline due to supplier consolidation and improvement of 

our risk criteria.

Main areas for improvement from 

Human Rights and how to ensure that 

the 2019 audits include emergency 

our business partners respect human 

preparedness, process safety and 

rights in their value chains.

44

Sustainability statements  |  AkzoNobel Report 2020

45

   Sustainable solutions – Products that provide 

sustainability advantages to our customers

 Performers – Products that have no immediate 
negative or positive sustainability impact

 Transitioners – Products that have 
known sustainability risks

PAINT
We aim to grow our sustainable 
solutions from around 40% of 
our revenue in 2020 to over 50% 
by 2030. Our sustainable solutions 
are comprised of products that 
bring sustainable benefi ts to 
our customers.

Eco-premium solutions make up a 
signifi cant part of our sustainable 
solutions. They are considered 
signifi cantly better in one or more of our 
sustainability criteria and provide the 
same or better functionality than the 
mainstream product in the market. In 
2020, we managed to exceed our target 
of 20% of revenue from this category 
(2020: 21%).

As a member of the World Green 
Building Council, we fully support the 
ongoing transformation of the built 
environment, which aims to reduce 
the carbon footprint of buildings and 

make them healthier places to live and 
work. Many of our products are used 
in the construction industry and we’ve 
developed a wide range of products 
and solutions that are qualifi ed for green 
buildings certifi ed with labels such as 
LEED and BREEAM.

In terms of our approach to circular 
solutions, we’ve set a 2025 ambition 
for all plastic packaging used by 
our Decorative Paints Europe business 
to contain at least 50% recycled 
content. 

We cemented our long-term relationship with the Kröller-Müller Museum in the Netherlands by entering into an offi cial 
partnership. As well as providing expertise and coatings for the conservation of the well-known and inspirational artwork 
Jardin d’émail, we’ll be supplying paint for the museum’s exhibition spaces for the next three years.

46

Sustainability statements  |  AkzoNobel Report 2020

   
 
   
   Sustainable solutions – Products that provide 

sustainability advantages to our customers

 Performers – Products that have no immediate 

negative or positive sustainability impact

 Transitioners – Products that have 

known sustainability risks

PAINT

We aim to grow our sustainable 

solutions from around 40% of 

our revenue in 2020 to over 50% 

by 2030. Our sustainable solutions 

are comprised of products that 

bring sustainable benefi ts to 

our customers.

Eco-premium solutions make up a 

make them healthier places to live and 

signifi cant part of our sustainable 

work. Many of our products are used 

solutions. They are considered 

in the construction industry and we’ve 

signifi cantly better in one or more of our 

developed a wide range of products 

sustainability criteria and provide the 

and solutions that are qualifi ed for green 

same or better functionality than the 

buildings certifi ed with labels such as 

mainstream product in the market. In 

LEED and BREEAM.

2020, we managed to exceed our target 

of 20% of revenue from this category 

In terms of our approach to circular 

(2020: 21%).

solutions, we’ve set a 2025 ambition 

for all plastic packaging used by 

As a member of the World Green 

our Decorative Paints Europe business 

Building Council, we fully support the 

to contain at least 50% recycled 

ongoing transformation of the built 

content. 

environment, which aims to reduce 

the carbon footprint of buildings and 

We cemented our long-term relationship with the Kröller-Müller Museum in the Netherlands by entering into an offi cial 

partnership. As well as providing expertise and coatings for the conservation of the well-known and inspirational artwork 

Jardin d’émail, we’ll be supplying paint for the museum’s exhibition spaces for the next three years.

46

Sustainability statements  |  AkzoNobel Report 2020

Note 8 

 Sustainable solutions and 
customer value

SUSTAINABLE PRODUCT 
PORTFOLIO ASSESSMENT 

Our sustainable solutions add value 
for our customers. They often show 
faster growth rates and command 
higher margins than more traditional 
products. We identify the value we bring 
to customers in terms of sustainability by 
using our Sustainable Product Portfolio 
Assessment (SPPA) framework in our 
portfolio management. 

In 2020, we combined our approach 
to sustainable solutions and our 
priority substance program into 
SPPA. This allows us to cover both 
the sustainability advantages and the 
legislative concerns on substances 
in our portfolio management.

We’ve split our portfolio into three 
categories, as shown at the top of the 
opposite page.

We now have a holistic view of the 
sustainability characteristics of our 
product portfolio. Together with our 
customer-focused product stewardship 
process, it enables value-selling 
strategies tailored to specifi c customer 
needs. It means we can take a 
harmonized approach in our portfolio 
management and have created a unique 
baseline for our future portfolio ambitions. 

Product stewardship
Product stewardship is our approach 
to ensuring that product safety and its 
sustainability aspects are considered 
throughout the value chain – from raw 
material extraction, R&D, manufacturing, 
transport, marketing and application, 
all the way through to end-of-life. We 
aim to deliver value to ourselves and 
our customers by not only ensuring 
regulatory compliance in every region 
where we operate, but also by 
committing to continually develop safer 
and more sustainable solutions for the 
market, while staying ahead of legislation 
through our proactive approach.

SUSTAINABILITY

Positivity was the driving force behind one of our 2020 “Let’s Colour” projects, which helped to spread cheer in homes 
across Indonesia. We teamed up with a local arts community in Bandung, West Java, to create a series of colorful murals 
as part of the nation’s 75th Independence Day anniversary celebrations. The project was also an opportunity for our Dulux 
brand to raise people’s spirits and spread a message of hope. 

We use our Product Stewardship 
Continuous Improvement Tool (PSCIT) to 
drive continuous improvement in product 
stewardship. Specifi c improvements 
in 2020 are particularly noticeable in 
the marketing teams where the SPPA 
process has been introduced and 
clear actions have been taken for the 
management of critical substances.

Priority substance 
management
Our industry-leading and multi-award-
winning Priority Substance Program 
continues to conduct reviews as 
the regulatory status of substances 
change. Processes are also in place to 
prevent the introduction of hazardous 
substances in our businesses. Creating 

a direct link between the program 
and business processes ensures that 
substances are identifi ed and actions 
are managed within the business’ 
product portfolio in a timely and 
appropriate manner.

Sustainable solutions and value 
for the customer
We work closely with customers to 
deliver products and solutions that 
help their businesses to become more 
sustainable, while delivering economic 
value to all parties in the value chain. 
By focusing on the benefi ts we can 
offer, we continue to have a major 
infl uence on the growing acceptance 
of more sustainable solutions in our 
various markets. 

AkzoNobel Report 2020  |  Sustainability statements

47

   
 
   
SUSTAINABILITY

We’ve grouped the sustainability benefits for our customers into six People. Planet. Paint. 
chapters that we use in our SPPA framework to define our sustainable solutions. 

People and  
communities

Health and  
well-being

We believe in the power of paints 
and coatings to transform lives by 
uplifting communities, changing 
behavior and making living spaces 
more fun, liveable and enjoyable. 
Through our “Let’s Colour” 
community transformation programs 
(see Note 3), we add color to 
people’s lives and aim to provide 
opportunities and environments  
for people in need to learn, grow  
and flourish.

As a member of the World Green 
Building Council, we’re driving 
the development of healthier 
buildings for people to live and 
work in. The products and solutions 
we provide offer various health and 
well-being advantages, such as 
improving indoor air quality and 
helping to keep surfaces hygienically 
clean. We also aim to reduce both 
the use of any harmful substances 
ahead of legislation and the health 
risks for users and end-users of  
our products.

 Reduced  
carbon and  
energy

Because the majority of our carbon 
footprint comes from Scope 3 in 
our value chain, we’re constantly 
developing new solutions to reduce 
the carbon in our products. Our 
customers are also increasingly 
focusing on reducing their own 
carbon footprint. We support them 
by offering solutions that can help  
to improve the energy efficiency  
of their manufacturing processes 
and end products.

 Reduced, reused  
and recycled  
material use

Long-lasting 
performance

As part of our efforts to deal  
with resource scarcity, we continue 
to develop products that improve 
productivity, for example by using 
less raw materials. For some of 
our coatings customers, we’ve 
developed high solids products 
that require less packaging and are 
easier to transport. 

For many years, we’ve been 
developing durable paints and 
coatings that protect substrates for 
longer against external influences 
such as the weather and wear 
and tear. This enables customers 
to reduce costs, save resources, 
prolong maintenance cycles and 
keep objects, infrastructure  
and buildings more colorful.

Less  
waste

Having set 2030 ambitions to reduce 
waste from our own operations, 
we’re also striving to reduce the 
waste in our value chain. A key area  
of focus is helping customers  
reduce waste in their own processes. 
One example is our partnership with 
Qlayers, set up through our Paint 
the Future innovation ecosystem. 
It involves developing automated 
spray application technology,  
which reduces overspray for 
industrial coatings.

48

Sustainability statements  |  AkzoNobel Report 2020

SUSTAINABILITY

CASE STUDY
CASE STUDY

We’ve grouped the sustainability benefits for our customers into six People. Planet. Paint. 

chapters that we use in our SPPA framework to define our sustainable solutions. 

People and  

communities

Health and  

well-being

 Reduced  

carbon and  

energy

We believe in the power of paints 

As a member of the World Green 

and coatings to transform lives by 

Building Council, we’re driving 

Because the majority of our carbon 

uplifting communities, changing 

the development of healthier 

footprint comes from Scope 3 in 

behavior and making living spaces 

buildings for people to live and 

our value chain, we’re constantly 

more fun, liveable and enjoyable. 

work in. The products and solutions 

developing new solutions to reduce 

Through our “Let’s Colour” 

we provide offer various health and 

the carbon in our products. Our 

community transformation programs 

well-being advantages, such as 

customers are also increasingly 

(see Note 3), we add color to 

improving indoor air quality and 

focusing on reducing their own 

people’s lives and aim to provide 

helping to keep surfaces hygienically 

carbon footprint. We support them 

opportunities and environments  

clean. We also aim to reduce both 

by offering solutions that can help  

for people in need to learn, grow  

the use of any harmful substances 

to improve the energy efficiency  

and flourish.

ahead of legislation and the health 

of their manufacturing processes 

risks for users and end-users of  

and end products.

our products.

Less  

waste

 Reduced, reused  

and recycled  

material use

Long-lasting 

performance

Having set 2030 ambitions to reduce 

For many years, we’ve been 

waste from our own operations, 

As part of our efforts to deal  

developing durable paints and 

we’re also striving to reduce the 

with resource scarcity, we continue 

coatings that protect substrates for 

waste in our value chain. A key area  

to develop products that improve 

longer against external influences 

of focus is helping customers  

productivity, for example by using 

such as the weather and wear 

reduce waste in their own processes. 

less raw materials. For some of 

and tear. This enables customers 

One example is our partnership with 

our coatings customers, we’ve 

to reduce costs, save resources, 

Qlayers, set up through our Paint 

developed high solids products 

prolong maintenance cycles and 

the Future innovation ecosystem. 

that require less packaging and are 

keep objects, infrastructure  

It involves developing automated 

easier to transport. 

and buildings more colorful.

spray application technology,  

which reduces overspray for 

industrial coatings.

48

Sustainability statements  |  AkzoNobel Report 2020

watch video

Biomass breakthrough 
unlocks world of possibilities

More futuristic 
functionality could soon 
start to appear in our 
products thanks to a 
breakthrough innovation 
which involves a more 
sustainable method for 
making resins.

It’s all down to research we’ve 
been conducting in collaboration 
with the Dutch Advanced 
Research Center Chemical 
Building Blocks Consortium 
(ARC CBBC). The new process 
uses bio-based monomers 
to make resins, which are 
traditionally oil-based. 

Requiring just UV light, oxygen 
and renewable raw materials, 
patent applications have already 
been fi led for resins and coatings 
made with monomers derived 
from sugar derivatives isolated 
from biomass. 

A coating from nature

02

Acid

Alcohol

Polymerization

Biomass
Biomass
Biomass
Biomass
Biomass

Coating
Coating
Coating
Coating
Coating
Coating
Coating
Coating

– where the team is led by professor 
in organic chemistry and Nobel Prize 
winner, Ben Feringa, and PhD student, 
George Hermens. “I’m extremely 
pleased with these game-changing 
results,” says Feringa (pictured right). 
“They show that a material for coatings 
can be produced from biomass using a 
sustainable chemical process.”

“There’s no doubt we’re on the verge of 
progressing to the next level of coatings 
technology, thanks to this fantastic 
example of collaborative innovation 
in action,” explains Klaas Kruithof, 
AkzoNobel’s Chief Technology Offi cer. 
“We’re opening up a new future for 
paints and coatings by using sustainable 
building blocks that will enable us to 
explore and develop some really exciting 
functionalities for our customers.” 

Most of the research has been taking 
place at the University of Groningen 

Having started in 2018, the research 
project will now focus on optimizing the 
monomers so they can be made in a 
more effi cient way and on a larger 
scale. “We’ve still got a long way to 
go in terms of exploring the scope of 
the technology, but it will almost certainly 
defi ne the future of our products,” 
continues Kruithof. “By 2040 or 2050, 
there’s also a good chance we might 
only be using bio-based monomers in 
our resin production, which will help us 
to reduce the overall carbon footprint of 
our products.”

Aligned with SDG 
12, 13 and 17 
(see page 30).

AkzoNobel Report 2020  |  Sustainability statements

49
49

SUSTAINABILITY

Managing 
sustainability

The Executive Committee is 
responsible for incorporating our 
sustainability agenda into the 
company strategy and monitoring 
the performance of each business 
through the Operational Control 
Cycle. Given our focus on 
sustainability, overall ownership 
of sustainability is with the CEO.

Materiality assessment 
We use the principle of materiality to 
review strategic priorities and determine 
the most relevant and important 
sustainability topics material to our 

Materiality matrix 

  People     

  Planet     

  Paint

h
g
H

i

i

m
u
d
e
M

w
o
L

l

s
r
e
d
o
h
e
k
a
t
s

r
o
f
e
c
n
a
t
r
o
p
m

I

M

F  J

K 

 L

B  C

A 

 I

H

D  E

G 

Low

Medium

High

Importance for AkzoNobel

50

Sustainability statements  |  AkzoNobel Report 2020

company. We focus on topics with  
the biggest impact in terms of 
accelerating our strategy and their 
importance for stakeholder decision-
making. We review the topics 
based on input from internal and 
external stakeholders. The materiality 
assessment is based on key risks  
and opportunities, as they relate to  
the acceleration of our business  
agenda and approach to sustainable 
business. The key topics identified  
are validated annually and assessed  
on relative importance.

Reporting principles
We use our internally developed 
reporting principles to make our repor-
ting more precise and better aligned  
with our business and operations.  
They are aligned with the Global 
Reporting Initiative (GRI) standards.  
The complete reporting principles  
are on our website, along with an  
index of the GRI indicators.  

Compared with 2019, the only signi- 
ficant change in our reporting 
methodology is in Scope 3 upstream 
and downstream.

The preparation of our Sustainability 
statements requires management 
to make judgments, estimates 
and assumptions that affect 
amounts reported. The estimates 
and assumptions are based on 
experience and various other factors 
believed to be reasonable under the 
circumstances. The estimates and 
underlying assumptions are reviewed 
on an ongoing basis. In general, Scope 
3 upstream and downstream and 
eco-premium solutions have a higher 
degree of judgment and complexity, for 
which changes in the assumptions and 
estimates could result in different results 
than those recorded.

The main and most important elements 
of these are highlighted below. More 

Topic

Report 2020

A  Employee development

Note 1: Employees

B  Integrity

C  Human rights

Integrity and compliance management

Note 4: Human rights

D  Community involvement

Note 3: AkzoNobel Cares

E  Fair taxes

Consolidated financial statements (Note 9)

F  People/process safety

Note 2: Health and safety

G Circular economy

Note 6: Towards a zero waste company

H  Supplier sustainability

Note 7: Responsible procurement

I  Climate strategy

Climate

J  Resource productivity

Note 5: Reducing carbon emissions  
Note 6: Towards a zero waste company

K  Customer satisfaction

Note 8: Sustainable solutions and customer value

L  Sustainable portfolios 

Note 8: Sustainable solutions and customer value

M Product safety

Note 8: Sustainable solutions and customer value

 
 
SUSTAINABILITY

Managing 

sustainability

The Executive Committee is 

responsible for incorporating our 

sustainability agenda into the 

company strategy and monitoring 

the performance of each business 

through the Operational Control 

Cycle. Given our focus on 

sustainability, overall ownership 

of sustainability is with the CEO.

Materiality matrix 

  People     

  Planet     

  Paint

company. We focus on topics with  

Compared with 2019, the only signi- 

the biggest impact in terms of 

ficant change in our reporting 

accelerating our strategy and their 

methodology is in Scope 3 upstream 

importance for stakeholder decision-

and downstream.

making. We review the topics 

based on input from internal and 

The preparation of our Sustainability 

external stakeholders. The materiality 

statements requires management 

assessment is based on key risks  

to make judgments, estimates 

and opportunities, as they relate to  

and assumptions that affect 

the acceleration of our business  

amounts reported. The estimates 

agenda and approach to sustainable 

and assumptions are based on 

business. The key topics identified  

experience and various other factors 

are validated annually and assessed  

believed to be reasonable under the 

on relative importance.

Reporting principles

circumstances. The estimates and 

underlying assumptions are reviewed 

on an ongoing basis. In general, Scope 

We use our internally developed 

3 upstream and downstream and 

reporting principles to make our repor-

eco-premium solutions have a higher 

ting more precise and better aligned  

degree of judgment and complexity, for 

with our business and operations.  

which changes in the assumptions and 

Materiality assessment 

They are aligned with the Global 

estimates could result in different results 

We use the principle of materiality to 

Reporting Initiative (GRI) standards.  

than those recorded.

review strategic priorities and determine 

The complete reporting principles  

the most relevant and important 

are on our website, along with an  

The main and most important elements 

sustainability topics material to our 

index of the GRI indicators.  

of these are highlighted below. More 

h

g

i

H

m

u

i

d

e

M

w

o

L

s

r

e

d

l

o

h

e

k

a

t

s

r

o

f

e

c

n

a

t

r

o

p

m

I

F  J

K 

 L

B  C

A 

 I

M

H

D  E

G 

Low

Medium

High

Importance for AkzoNobel

Topic

Report 2020

A  Employee development

Note 1: Employees

B  Integrity

C  Human rights

Integrity and compliance management

Note 4: Human rights

D  Community involvement

Note 3: AkzoNobel Cares

E  Fair taxes

Consolidated financial statements (Note 9)

F  People/process safety

Note 2: Health and safety

G Circular economy

Note 6: Towards a zero waste company

H  Supplier sustainability

Note 7: Responsible procurement

I  Climate strategy

Climate

J  Resource productivity

Note 5: Reducing carbon emissions  

Note 6: Towards a zero waste company

K  Customer satisfaction

Note 8: Sustainable solutions and customer value

L  Sustainable portfolios 

Note 8: Sustainable solutions and customer value

M Product safety

Note 8: Sustainable solutions and customer value

A number of blue postboxes appeared 
in the UK during the year to say “thank 
you” to the NHS – and we’re proud to 
have donated our Cromadex products 
for the very special paint job. They 
were a visible expression of the Royal 
Mail’s support for all NHS staff who 
worked tirelessly to help those affected 
by COVID-19. The postboxes, coated 
in “NHS blue”, were located close 
to a handful of hospitals in England, 
Scotland, Wales and Northern Ireland. 

details on the methodology and 
significant assumptions can be found 
in the reporting principles on our 
website: akzonobel.com/en/about-us/ 
sustainability-/reporting-principles-

Organizational health score 
The overall percentile score is used in 
external reports. In 2020, two quarterly 
surveys were conducted, with results in 
Q1 and Q3. For the annual report, the 
Q3 score is reported.

Results from the organizational health 
score (OHI) are collected in the OHI 
database and reported by McKinsey. 
Due to anonymity, we have no access 
to these data, and the data review, 
authorization and audit are the 
responsibility of McKinsey.

Cradle-to-grave carbon footprint 
(Scope 1, 2 and 3), Scope 3 
upstream and downstream
Cradle-to-grave carbon footprint – 
including Scope 1, 2 and 3 upstream 
and downstream – is calculated annually 
in accordance with the Greenhouse 
Gas Protocol Corporate Value Chain 
Accounting and Reporting standard, and 
the WBCSD Chemical Sector Working 
Group Guidelines. We include the 
climate change impact from VOCs in our 

measurements due to their impact within 
the paints and coatings industry.
•  Upstream: Category 1 – purchased 

on amount of power and heat (natural 
gas), typical VOC levels and percentage 
of VOCs incinerated. 

goods and services

•  Downstream: Category 10 – 

processing of sold products; Category 
11 – use of sold products; Category 
12 – end-of-life treatment of sold 
products and VOC in processing/use 

The methodology for calculating 
Scope 3 carbon emissions was further 
improved in 2020 on the following:
•  Impact of Category 12 and VOC are 
linked to raw material data where 
possible

•  Refinement of raw material impact 
by integrating the formulation data 
(upstream impact)

The reporting period for Scope 3 
upstream and downstream is October 1  
to September 30. Scope 1 and 2 is 
reported for the calendar year.

External data sources: CEPE and 
Ecoinvent databases for carbon footprint 
data of raw material; International 
Energy Association (IEA) world 
average electricity grid mix and DEFRA 
natural gas conversion factor. Internal 
data sources: We conduct lifecycle 
assessments which are used as input  
for the calculation and includes models 

Eco-premium solutions
A measure of the sustainability of our 
products compared with competitive 
products, which have customer/
con sumer benefits, as a percentage 
of our actual revenue over the period 
November 1, 2019, to October 31, 
2020. For Powder Coatings, segment 
growth to previous year revenue  
is applied.

An eco-premium solution is significantly 
better than competing offers in the 
market in at least one eco-efficiency 
criterion (toxicity, energy use, use 
of natural resources/raw materials, 
emissions and waste, land use, 
risks, health and well-being), and 
not significantly worse in any other. 
In determining the KPI, AkzoNobel 
product groups are reviewed against a 
mainstream product in the market which 
delivers the same function. This can be 
an AkzoNobel or competitor offering. 
The assessments are performed to the 
best of our abilities by internal experts, 
based on either quantitative or qualitative 
aspects, of which the latter is subject to 
inherent subjective considerations.

50

Sustainability statements  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Sustainability statements

51

 
 
SUSTAINABILITY PERFORMANCE SUMMARY

Economic

Area

Product/service

  Eco-premium solutions

Supplier management

Unit

2016

2017

2018

2019

2020

Ambition 2020

% of revenue

21

21

  Suppliers participating in CSR program

  Suppliers in line with our expectations

% against baseline

% against baseline

Business Partner Code of Conduct product-related % of spend

Business Partner Code of Conduct non product-
related

% of spend

99

86

97

86

22

60

38

98

83

22

65

47

98

84

21

75

51

98

89

20

–

–

Social

Employees

  Organizational health score 

  Female executives1

People, process and product safety

  Fatalities employees

score

%

number

  Total reportable injury rate employees/ 

/200,000 hours 

temporary workers

  Lost time injury rate employees/ 

/200,000 hours 

temporary workers

  Occupational illness rate employees

/1,000,000 hours

  Fatalities contractors (temporary workers  

plus independent)

  Total reportable injury rate contractors

  Lost time injury rate contractors

  Loss of primary containment – Level 1

  Regulatory actions – Level 4

number

/200,000 hours

/200,000 hours

number

number

HSE management

Management audits plus reassurance audits

number

2016

2017

2018

2019

2020

Ambition 2020

19

19

0

0.26

0.13

0.07

0

0.29

5

0

34

0

0.20

0.06

0.06

1

0.12

0.06

5

0

32

58

20

0

0.20

0.09

0.06

0

0.18

0.07

6

1

25

61

18

2

0.24

0.08

0.03

0

0.19

0.09

3

0

32

69

21

0

0.23

0.09

0.05

0

0.17

0.11

6

0

28

Top quartile 74

25

0

≤0.20

–

–

0

–

–

0

–

–

–

AkzoNobel Cares

Community people trained

Projects

number

number 

 2,041 

157

 2,863 

224

 4,276 

126

 4,078 

225

2,669

170

The indicators that fall within the scope of limited 
assurance of our external auditor are marked with the 
following symbol:  

1  2016-2017 data includes discontinued operations.

52

Sustainability statements  |  AkzoNobel Report 2020

 
 
 
Unit

2016

2017

2018

2019

2020

Ambition 2020

SUSTAINABILITY PERFORMANCE SUMMARY

% of revenue

21

21

  Suppliers participating in CSR program

  Suppliers in line with our expectations

% against baseline

% against baseline

Business Partner Code of Conduct product-related % of spend

Business Partner Code of Conduct non product-

% of spend

99

86

97

86

Economic

Area

Product/service

  Eco-premium solutions

Supplier management

related

Social

Employees

  Organizational health score 

  Female executives1

People, process and product safety

  Fatalities employees

score

%

number

  Total reportable injury rate employees/ 

/200,000 hours 

temporary workers

temporary workers

  Lost time injury rate employees/ 

/200,000 hours 

  Occupational illness rate employees

/1,000,000 hours

  Fatalities contractors (temporary workers  

plus independent)

  Total reportable injury rate contractors

  Lost time injury rate contractors

  Loss of primary containment – Level 1

  Regulatory actions – Level 4

number

/200,000 hours

/200,000 hours

number

number

HSE management

Management audits plus reassurance audits

number

19

19

0

0.26

0.13

0.07

0

0.29

5

0

34

0

0.20

0.06

0.06

1

0.12

0.06

5

0

32

2016

2017

2018

2019

2020

Ambition 2020

22

60

38

98

83

58

20

0

0.20

0.09

0.06

0

0.18

0.07

6

1

25

22

65

47

98

84

61

18

2

0.24

0.08

0.03

0

0.19

0.09

3

0

32

21

75

51

98

89

69

21

0

0.23

0.09

0.05

0

0.17

0.11

6

0

28

Top quartile 74

25

≤0.20

20

–

–

0

–

–

0

–

–

0

–

–

–

AkzoNobel Cares

Community people trained

Projects

number

number 

 2,041 

157

 2,863 

224

 4,276 

126

 4,078 

225

2,669

170

The indicators that fall within the scope of limited 

assurance of our external auditor are marked with the 

following symbol:  

Environmental
Area

Energy use and emissions

 Energy use

 per ton of production

 Renewable energy (own operations)

 Renewable electricity (own operations)

 Greenhouse gas emissions –  
  Direct CO2(e) emissions (Scope 1)

 per ton of production
 Greenhouse gas emissions –  
Indirect CO2(e) emissions (Scope 2)

 per ton of production
 Volatile organic compounds

 per ton of production

Raw material efficiency

 Fresh water use

 per ton of production

 Total waste

 per ton of production

 Total reusable waste

 Total non-reusable waste

 per ton of production

Hazardous waste total

  per ton of production

Hazardous waste non-reusable

  per ton of production

 Hazardous waste to landfill

 per ton of production

Value chain1 

 Cradle-to-grave carbon footprint  
(Scope 1, 2 and 3)

 Scope 3 upstream2

 Scope 3 downstream3

Unit

2016

2017

2018

2019

2020

Ambition 2020

1000TJ

GJ/ton

%

%

kiloton

kg/ton

kiloton

kg/ton

kiloton

kg/ton

million m3

m3/ton

kiloton

kg/ton

kiloton

kiloton

kg/ton

kiloton

kg/ton

kiloton

kg/ton

kiloton

kg/ton

million tons

million tons

million tons

6.32

1.91

27

34

72.72

21.96

244.3

73.78

2.00

0.60

9.61

2.90

85

25.65

42

43

12.92

35

10.72

15

4.62

0.7

0.20

6.39

1.88

30

37

69.66

20.53

237.8

70.11

1.71

0.50

9.62

2.84

77

22.77

37

40

6.20

1.91

31

38

62.90

19.42

226.0

69.77

1.57

0.49

 9.27 

2.86

67

20.97

33

34

6.02

1.88

31

37

58.29

18.18

183.1

57.13

1.19

0.37

8.05

2.51

67

21.00

34

33

11.90

10.63

10.28

33

9.76

16

4.64

0.6

0.17

30

9.13

15

4.59

0.69

0.21

14.3

6.5

7.5

29

9.07

14

4.46

0.45

0.14

13.8

6.3

7.3

5.69

1.83

33

40

57.16

18.42

168.2

54.21

0.95

0.31

9.12

2.94

62

19.96

32

30

9.57

28

8.93

15

4.70

0.23

0.07

12.8

5.9

6.7

–

1.81

–

–

–

–

–

–

0.45

–

–

–

21.50

–

–

–

–

–

–

–

–

–

–

–

1  2016-2017 data includes discontinued operations.

52

Sustainability statements  |  AkzoNobel Report 2020

1  We have restated 2018-2019 Scope 3 downstream and upstream due to improvement of methodology by better incorporating raw material formulation.
2  Category 1: purchased goods and services.
3  Category 10: processing of sold products; category 11: use of sold products; category 12: end-of-life treatment of sold products; VOC.

AkzoNobel Report 2020  |  Sustainability statements

53

 
 
 
 
 
 
 
 
 
 
 
 
 
CASE STUDY

Art Foundation 
marks silver 
jubilee 

something to be proud of. Art is  
about being inclusive and being  
ready to be inspired, but also 
challenged. Art is pioneering, it’s  
about pushing boundaries.”

A jubilee exhibition which was due 
to open in 2020 was postponed 
due to the COVID-19 pandemic. 
It has been rescheduled to 
open in September 2021  
at the AkzoNobel Art Space 
in Amsterdam,  
the Netherlands.  

It was also a great 
honor and privilege to see the Art 
Foundation’s unceasing support for 
the international art world over the 
last 25 years recognized by His 
Majesty King Willem-Alexander of 
the Netherlands, who appointed 
Hester Alberdingk Thijm 
(pictured below) – Director of 
the AkzoNobel Art Foundation 
– as a Knight in the Order  
of Oranje-Nassau.

When we established 
the AkzoNobel Art 
Foundation in 1995, 
the plan was to create 
an exciting corporate 
collection that would 
preserve the heritage of 
our future. 

Thanks to these pioneering efforts and 
the company’s continued dedication 
to supporting culture and the arts, 
the Art Foundation celebrated its 25th 
anniversary in 2020. 

True to its earliest motto to go beyond 
the surface, the Art Foundation had 
planned a year full of celebrations, 
but global events dictated otherwise. 
However, there were still several 
highlights, including the launch of the 
new AkzoNobel Art Foundation catalog 
– We Are the Collection. 

The magazine-style publication sheds 
light on the identity of the titular “We” 
and features contributions by artists, 
curators, photographers, art critics, 
writers and AkzoNobel colleagues. 

Speaking at the launch of the catalog, 
AkzoNobel’s Executive Committee 
member Isabelle Deschamps (pictured 
above) commented: “A corporate  
art collection is an act of 
commitment towards the societies 
and communities in which we 
live and operate. A commitment 
AkzoNobel has kept for the 
past 25 years. Now that is 

54

CASE STUDY

Art Foundation 

marks silver 

jubilee 

When we established 

the AkzoNobel Art 

Foundation in 1995, 

the plan was to create 

an exciting corporate 

collection that would 

preserve the heritage of 

our future. 

something to be proud of. Art is  

about being inclusive and being  

ready to be inspired, but also 

challenged. Art is pioneering, it’s  

about pushing boundaries.”

A jubilee exhibition which was due 

to open in 2020 was postponed 

due to the COVID-19 pandemic. 

It has been rescheduled to 

open in September 2021  

at the AkzoNobel Art Space 

in Amsterdam,  

Thanks to these pioneering efforts and 

the Netherlands.  

the company’s continued dedication 

to supporting culture and the arts, 

It was also a great 

the Art Foundation celebrated its 25th 

honor and privilege to see the Art 

anniversary in 2020. 

Foundation’s unceasing support for 

the international art world over the 

True to its earliest motto to go beyond 

last 25 years recognized by His 

the surface, the Art Foundation had 

Majesty King Willem-Alexander of 

planned a year full of celebrations, 

the Netherlands, who appointed 

but global events dictated otherwise. 

Hester Alberdingk Thijm 

However, there were still several 

(pictured below) – Director of 

highlights, including the launch of the 

the AkzoNobel Art Foundation 

new AkzoNobel Art Foundation catalog 

– as a Knight in the Order  

– We Are the Collection. 

of Oranje-Nassau.

The magazine-style publication sheds 

light on the identity of the titular “We” 

and features contributions by artists, 

curators, photographers, art critics, 

writers and AkzoNobel colleagues. 

Speaking at the launch of the catalog, 

AkzoNobel’s Executive Committee 

member Isabelle Deschamps (pictured 

above) commented: “A corporate  

art collection is an act of 

commitment towards the societies 

and communities in which we 

live and operate. A commitment 

AkzoNobel has kept for the 

past 25 years. Now that is 

54

LEADERSHIP AND 
GOVERNANCE

An overview of our leadership and their 
activities during the year, along with details 
of our corporate governance structure, 
risk management, executive remuneration, 
compliance and integrity management, and 
AkzoNobel and the capital markets.

Our Board of Management and 
Executive Committee  
Statement of the Board of Management  
Supervisory Board Chairman’s statement  
Our Supervisory Board  
Report of the Supervisory Board  
Corporate governance statement 
Risk management 
Integrity and compliance management 
Remuneration report 
AkzoNobel and the capital markets 

56
57
58
59
60
66
74
76
78
84

Ian Davenport | Puddle Painting: Azo | 2020 | 
acrylic paint on aluminum | 77 x 77 cm | 
Collection AkzoNobel Art Foundation

55

OUR BOARD OF MANAGEMENT AND  
EXECUTIVE COMMITTEE

From left to right: 
David Prinselaar, Joëlle Boxus, 
Thierry Vanlancker, Isabelle 
Deschamps, Maarten de Vries

Thierry Vanlancker CEO 
and Chairman of the Board of 
Management and Executive 
Committee (1964, Belgian) 
Thierry joined AkzoNobel in 2016, 
bringing more than 28 years 
of experience in the chemicals 
industry. He led operations in 
polymers, performance coatings 
and chemicals at DuPont and 
was President of Fluoroproducts 
at Chemours. He’s also a 
non-executive member of the 
Board of Directors of Sika AG and 
in May 2020 joined the Board of 
Directors of Aliaxis S.A./N.V. as a 
non-executive director.  

Maarten de Vries CFO and 
member of the Board of 

Management and Executive 
Committee (1962, Dutch) 
Maarten joined AkzoNobel in 
2018. He spent the previous 
three years as CFO at Intertrust 
Group and TNT Express. He was 
a member of the Management 
Board of Intertrust Group and the 
Executive Board of TNT Express.

Joëlle Boxus Chief Human 
Resources Officer and 
member of the Executive 
Committee (1971, Belgian) 
Joëlle rejoined AkzoNobel as 
Chief Human Resources Officer 
in 2020. She had previously been 
global HR leader for AkzoNobel’s 
former Specialty Chemicals 
business. Joëlle managed 

the separation of Specialty 
Chemicals before becoming part 
of the Executive Committee of 
the newly established company. 
In 2018, she returned to Belgium 
to become Chief Human 
Resources Officer at Etex before 
rejoining AkzoNobel.

Isabelle Deschamps General 
Counsel and member of  
the Executive Committee 
(1970, Canadian and British) 
Isabelle joined AkzoNobel 
in 2018. Before joining the 
company, she was responsible 
for legal and compliance at 
Unilever’s European businesses 
and its global Food and 
Refreshment division. She 

previously held various other 
positions at Unilever and Nestlé. 
Isabelle is admitted to the 
England and Wales Law Society 
and to the Quebec (Canada) Bar.

David Prinselaar Chief 
Supply Chain Officer and 
Member of the Executive 
Committee (1974, French) 
David joined AkzoNobel in 2015 
from Reckitt Benckiser, taking 
responsibility for the Performance 
Coatings operations and then 
manufacturing for AkzoNobel as 
a whole from January 2018. In 
March 2019, David took over the 
role of Chief Supply Chain Officer 
and became a member of the 
Executive Committee.

56

Leadership and governance  |  AkzoNobel Report 2020

OUR BOARD OF MANAGEMENT AND  

EXECUTIVE COMMITTEE

STATEMENT OF THE BOARD OF MANAGEMENT

The Board of Manage­
ment’s statement on  
the financial statements, 
the management report 
and internal controls.

We have prepared the Report 2020 in
accordance with International Financial 
Reporting Standards (IFRS), as adopted 
by the EU, and the financial reporting 
requirements included in Part 9 of Book 
2 of the Dutch Civil Code. 

To the best of our knowledge: 
•  The financial statements in this Report 
2020 give a true and fair view of the 
assets and liabilities; financial position 
and profit or loss of our company 
and the undertakings included in the 
consolidation taken as a whole

•  The management report in this Report 

2020 includes a fair review of the 
position at December 31, 2020, the 
development and performance during 
the financial year 2020 of AkzoNobel, 
and the undertakings included in the 
consolidation taken as a whole, and 
describes our principal risks

The Board of Management is 
responsible for the establishment and 
adequate functioning of a system of 
governance, risk management and 
internal controls within our company. 
Consequently, a broad range of 
processes and procedures has been 
implemented, designed to provide 
control by the Board of Management 
over the company’s operations. 

These processes and procedures 
include measures regarding the 
general control environment, such 
as a Code of Conduct, policies and 
procedures and authority rules, as 
well as specific measures, such as a 
risk management system, a system 
of controls and a system of letters of 
financial representation by responsible 
management at various levels within  
our company.

All these processes and procedures are 
aimed at providing a reasonable level 
of assurance that we have identified 
and managed the significant risks of 
our company, and that we meet our 
operational and financial objectives in 
compliance with applicable laws and 
regulations. For a detailed description 
of the company’s internal risk 
management, please refer to the Risk 
management section. 

With respect to supporting and 
monitoring of compliance with laws  
and regulations – including our  
Code of Conduct – an Integrity and 
Compliance Committee has been 
established. The Compliance function 
makes rules available through the  
Policy Portal, manages the online 
and face-to-face compliance training 
program, provides legal expert  
support and manages investigations 
related to our SpeakUp! corporate 
complaints procedure.

The Internal Control function maintains 
AkzoNobel’s Internal Control Framework, 
monitors the compliance and includes 
updates regarding the emergence of 
new risks. They support the annual 
review of the effectiveness of the system 
of governance, risk management 
and internal controls of the Board of 
Management. Internal Audit provides 
comfort to the Board of Management,  
as well as the Supervisory Board, that 
our system of risk management  
and internal controls – as designed 
and represented by management – are 
adequate and effective.

While we routinely work towards 
continuous improvement of our 
processes and procedures regarding 
financial reporting, the Board of 
Management is of the opinion that: 
•  The report provides sufficient insights 
into any failings in the effectiveness 
of the internal risk management and 
control systems

•  These systems provide reasonable 

assurance that the financial reporting 
does not contain material inaccuracies 

•  Based on the current state of affairs, it 
is justified that the financial reporting is 
prepared on a going concern basis
•  The report states those material risks 
and uncertainties that are relevant 
to the expectation of the company’s 
continuity for the period of 12 months 
after report preparation

For a detailed description of the risk 
management system and the principal 
risks identified, reference is made to 
the Risk management and Integrity and 
compliance management chapters in 
this section. 

We have discussed the above opinion 
and conclusions with the Audit 
Committee, the Supervisory Board and 
the external auditor.

Amsterdam, February 16, 2021
The Board of Management
Thierry Vanlancker, CEO and Chairman 
of the Board of Management
Maarten de Vries, CFO and member of 
the Board of Management

For further information please visit our website: 
www.akzonobel.com/en/about-us/governance-/
board-of-management-and-executive-committee

From left to right: 

David Prinselaar, Joëlle Boxus, 

Thierry Vanlancker, Isabelle 

Deschamps, Maarten de Vries

Thierry Vanlancker CEO 

Management and Executive 

the separation of Specialty 

previously held various other 

and Chairman of the Board of 

Committee (1962, Dutch) 

Chemicals before becoming part 

positions at Unilever and Nestlé. 

Management and Executive 

Maarten joined AkzoNobel in 

of the Executive Committee of 

Isabelle is admitted to the 

Committee (1964, Belgian) 

2018. He spent the previous 

the newly established company. 

England and Wales Law Society 

Thierry joined AkzoNobel in 2016, 

three years as CFO at Intertrust 

In 2018, she returned to Belgium 

and to the Quebec (Canada) Bar.

bringing more than 28 years 

Group and TNT Express. He was 

to become Chief Human 

of experience in the chemicals 

a member of the Management 

Resources Officer at Etex before 

industry. He led operations in 

Board of Intertrust Group and the 

rejoining AkzoNobel.

polymers, performance coatings 

Executive Board of TNT Express.

David Prinselaar Chief 

Supply Chain Officer and 

Member of the Executive 

and chemicals at DuPont and 

Isabelle Deschamps General 

Committee (1974, French) 

was President of Fluoroproducts 

Joëlle Boxus Chief Human 

Counsel and member of  

David joined AkzoNobel in 2015 

at Chemours. He’s also a 

Resources Officer and 

the Executive Committee 

from Reckitt Benckiser, taking 

non-executive member of the 

member of the Executive 

(1970, Canadian and British) 

responsibility for the Performance 

Board of Directors of Sika AG and 

Committee (1971, Belgian) 

Isabelle joined AkzoNobel 

Coatings operations and then 

in May 2020 joined the Board of 

Joëlle rejoined AkzoNobel as 

in 2018. Before joining the 

manufacturing for AkzoNobel as 

Directors of Aliaxis S.A./N.V. as a 

Chief Human Resources Officer 

company, she was responsible 

a whole from January 2018. In 

non-executive director.  

in 2020. She had previously been 

for legal and compliance at 

March 2019, David took over the 

global HR leader for AkzoNobel’s 

Unilever’s European businesses 

role of Chief Supply Chain Officer 

Maarten de Vries CFO and 

former Specialty Chemicals 

and its global Food and 

and became a member of the 

member of the Board of 

business. Joëlle managed 

Refreshment division. She 

Executive Committee.

56

Leadership and governance  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Leadership and governance

57

SUPERVISORY BOARD CHAIRMAN’S STATEMENT

2020 was a diffi cult year for the 
whole world due to the global 
pandemic, although it turned into 
a good year for AkzoNobel. 

With COVID-19 impacting the company’s revenue, 
Decorative Paints delivered a very strong performance, 
while Performance Coatings experienced more 
headwinds, especially during the fi rst half of the year. 
Profi tability increased further as a result of signifi cant 
efforts to reduce costs, improve product mix and 
margins, as well as strengthen and standardize the 
company’s processes and systems.

The Supervisory Board has been impressed by the way 
AkzoNobel responded to the unprecedented challenges 
posed during the year and how the organization was 
able to generate positive momentum and deliver on its 
Winning together: 15 by 20 ambition, despite facing 
considerable hurdles due to the pandemic. As well as 
ensuring the safety and well-being of employees, the 
company continued to serve and support its customers 
around the world, while at the same time creating a 
stronger foundation for the future. It was a clear sign of 
AkzoNobel’s resilience and ability to adapt. 

Many employees had to change their ways of working 
– relying heavily on technology to stay connected – 
which worked surprisingly well. The sudden increase in 
demand for decorative paints, and declines in several 
other segments, put signifi cant pressure on the fl exibility 
of the company’s supply chain and employees had to 
put in extra effort to cope. So it was encouraging to see 
everyone’s pride in the organization as AkzoNobel rose 
to the challenge and took signifi cant strides forward.

Through it all, the organization held fi rm on its core 
values, focusing on safety, acting with integrity and 
further improving sustainability. Extra special efforts 
were also made to support local communities in dealing 
with the global pandemic. The company’s People. 
Planet. Paint. approach to sustainable business will 
ensure that AkzoNobel continues to lead the way 
when it comes to environmental and social impact. The 
success and further expansion of the Paint the Future 
innovation ecosystem also caught the eye of many in 
the industry and beyond.

Throughout much of 2020, many colleagues 
and key stakeholders were involved in 
uncovering a new purpose statement. The 
successful outcome – Pioneering a world of 
possibilities to bring surfaces to life – will 
help to further build engagement and drive 
the company’s continued transformation.

Everyone at AkzoNobel is rightfully proud 
to have delivered on the 15 by 20 ambition 
launched in 2017, closing the year with return 
on sales – excluding unallocated cost – of 15%, 
despite the challenging business environment. The 
changes implemented throughout the organization 
have been signifi cant and successful. Both the 
management team and employees deserve sincere 
compliments and thanks. 

Having restored competitiveness and strengthened 
profi tability, AkzoNobel is now ready for the next 
stage of its journey, represented by the Grow & 
Deliver strategy. There are still multiple levers – such 
as increased commercial excellence and network 
optimization – for the company to save costs and 
enable increased investments in growth, paving the 
way for a future which can excite all stakeholders. 
Management has clearly shown they can balance 
delivering short-term results with achieving long-term 
sustainability. This ability to address today’s challenges 
while driving the changes necessary to thrive tomorrow 
will prove vital and the Supervisory Board is looking 
forward to the next chapter. 

I want to thank my Supervisory Board colleagues, the 
Board of Management and Executive Committee for all 
their efforts during an extraordinary year, when nearly all 
our contact took place by video calls. The frequency of 
meetings was high throughout the year, which allowed 
the Supervisory Board to be closely involved, including 
in the development of plans for the future.

Most importantly, I want to thank AkzoNobel’s 
employees around the world for their continued 
passion and commitment, which helped to deliver an 
exceptional result during an unprecedented year.

During a diffi cult year for us all, it was especially 
pleasing to see employee engagement improve. This 
remains a key focus area, with a clear ambition to 
become top quartile. 

Amsterdam, February 16, 2021
Nils Smedegaard Andersen
Chairman of the Supervisory Board

58

Leadership and governance  |  AkzoNobel Report 2020

Nils
Smedegaard Andersen
(1958, DK) Chairman
Initial appointment: 2018 
Term of offi ce: 
2018-2022

Chairman of the Board of 
Directors of Unilever plc.; 
Former non-executive 
Director of BP plc.; Former 
CEO of A.P. Moller-Maersk 
A/S; Former CEO and 
President of Carlsberg A/S.

SUPERVISORY BOARD CHAIRMAN’S STATEMENT

OUR SUPERVISORY BOARD

2020 was a diffi cult year for the 

whole world due to the global 

pandemic, although it turned into 

a good year for AkzoNobel. 

Throughout much of 2020, many colleagues 

and key stakeholders were involved in 

uncovering a new purpose statement. The 

successful outcome – Pioneering a world of 

possibilities to bring surfaces to life – will 

help to further build engagement and drive 

the company’s continued transformation.

With COVID-19 impacting the company’s revenue, 

Decorative Paints delivered a very strong performance, 

Everyone at AkzoNobel is rightfully proud 

while Performance Coatings experienced more 

to have delivered on the 15 by 20 ambition 

headwinds, especially during the fi rst half of the year. 

launched in 2017, closing the year with return 

Profi tability increased further as a result of signifi cant 

on sales – excluding unallocated cost – of 15%, 

efforts to reduce costs, improve product mix and 

despite the challenging business environment. The 

margins, as well as strengthen and standardize the 

changes implemented throughout the organization 

company’s processes and systems.

have been signifi cant and successful. Both the 

management team and employees deserve sincere 

The Supervisory Board has been impressed by the way 

compliments and thanks. 

AkzoNobel responded to the unprecedented challenges 

posed during the year and how the organization was 

Having restored competitiveness and strengthened 

able to generate positive momentum and deliver on its 

profi tability, AkzoNobel is now ready for the next 

Winning together: 15 by 20 ambition, despite facing 

stage of its journey, represented by the Grow & 

considerable hurdles due to the pandemic. As well as 

Deliver strategy. There are still multiple levers – such 

ensuring the safety and well-being of employees, the 

as increased commercial excellence and network 

Nils

Smedegaard Andersen

(1958, DK) Chairman

Initial appointment: 2018 

Term of offi ce: 

2018-2022

company continued to serve and support its customers 

optimization – for the company to save costs and 

Chairman of the Board of 

around the world, while at the same time creating a 

enable increased investments in growth, paving the 

Directors of Unilever plc.; 

stronger foundation for the future. It was a clear sign of 

way for a future which can excite all stakeholders. 

Former non-executive 

AkzoNobel’s resilience and ability to adapt. 

Management has clearly shown they can balance 

Director of BP plc.; Former 

Many employees had to change their ways of working 

sustainability. This ability to address today’s challenges 

A/S; Former CEO and 

– relying heavily on technology to stay connected – 

while driving the changes necessary to thrive tomorrow 

President of Carlsberg A/S.

which worked surprisingly well. The sudden increase in 

will prove vital and the Supervisory Board is looking 

delivering short-term results with achieving long-term 

CEO of A.P. Moller-Maersk 

demand for decorative paints, and declines in several 

forward to the next chapter. 

other segments, put signifi cant pressure on the fl exibility 

of the company’s supply chain and employees had to 

I want to thank my Supervisory Board colleagues, the 

put in extra effort to cope. So it was encouraging to see 

Board of Management and Executive Committee for all 

everyone’s pride in the organization as AkzoNobel rose 

their efforts during an extraordinary year, when nearly all 

to the challenge and took signifi cant strides forward.

our contact took place by video calls. The frequency of 

Through it all, the organization held fi rm on its core 

the Supervisory Board to be closely involved, including 

values, focusing on safety, acting with integrity and 

in the development of plans for the future.

meetings was high throughout the year, which allowed 

further improving sustainability. Extra special efforts 

were also made to support local communities in dealing 

Most importantly, I want to thank AkzoNobel’s 

with the global pandemic. The company’s People. 

employees around the world for their continued 

Planet. Paint. approach to sustainable business will 

passion and commitment, which helped to deliver an 

ensure that AkzoNobel continues to lead the way 

exceptional result during an unprecedented year.

when it comes to environmental and social impact. The 

success and further expansion of the Paint the Future 

innovation ecosystem also caught the eye of many in 

the industry and beyond.

During a diffi cult year for us all, it was especially 

pleasing to see employee engagement improve. This 

Amsterdam, February 16, 2021

remains a key focus area, with a clear ambition to 

Nils Smedegaard Andersen

become top quartile. 

Chairman of the Supervisory Board

58

Leadership and governance  |  AkzoNobel Report 2020

Chairman of Johnson 
Matthey plc.; Member of 
the Supervisory Board of 
Covestro A.G.; Former 
Chairman and CEO of 
Bayer Material Science 
A.G.; Former non-executive 
Director of BG Group plc and 
Aliaxis S.A.; Former President 
of Specialties, Huntsman 
International LLC; Former 
CEO at Polyurethanes 
division of ICI plc.

Patrick Thomas 
(1957, UK)
Initial appointment: 2017
Term of offi ce: 
2017-2021

Chairman of the Supervisory 
Boards of UNICA Group 
B.V., Faber Halbertsma 
Group B.V. and Rhoon, 
Pendrecht & Cortgene B.V.; 
Former CEO of OFFICEFIRST 
Former CEO of OFFICEFIRST 
Immobilien A.G. and Grontmij 
Immobilien A.G. and Grontmij 
N.V.; Former member of the 
Executive Board of ARCADIS 
Executive Board of ARCADIS 
N.V.

Michiel Jaski 
(1959, NL)
Initial appointment: 2017 
Term of offi ce: 
2017-2021

Non-executive Director at 
Reckitt Benckiser plc., Hikma 
Pharmaceuticals plc. and 
DCC plc.; Former Senior 
Independent Director at 
Victrex plc.; Former CEO of 
Quintiles Transnational Corp.; 
Former senior executive at 
Astra Zeneca plc. and 
F. Hoffman-La Roche.

Pamela Kirby 
(1953, UK)
Initial appointment: 2016
Term of offi ce: 
2020-2024

Jolanda Poots-Bijl 
(1969, NL)
Initial appointment: 2019
Term of offi ce: 
2019-2023

CFO of Royal van Oord; 
CFO of Royal van Oord; 
Member of the Supervisory 
Board of Pon Holdings 
B.V.; Former member of the 
Supervisory Boards of 
N.V. Nederlandse Gasunie 
and Blokker Holding B.V.

Dick Sluimers 
(1953, NL)
Initial appointment: 2015
Term of offi ce: 
2019-2023

Chairman of the Supervisory 
Boards of NIBC Bank N.V. 
and Euronext N.V.; Member 
of the Board of Directors of 
FWD Group Limited; Trustee 
of the Erasmus University 
Trust; Member of the Board 
of Governors of the State 
Academy of Finance and 
Economics; Former CEO of 
APG Group; Former member 
of the Supervisory Board of 
Atradius N.V.

Byron Grote
(1948, US and UK) 
Vice-Chairman
Initial appointment: 2014 
Term of offi ce: 
2018-2022

Non-executive Director 
of Anglo-American plc., 
Standard Chartered plc. 
and Tesco plc.; Former 
non-executive Director of 
Unilever N.V. and Unilever 
plc.; Former Board member 
of BP plc.

Sue Clark 
(1964, UK)
Initial appointment: 2017 
Term of offi ce: 
2017-2021

Non-executive Director 
Non-executive Director 
of Britvic plc., Tulchan 
Communications LLP and 
Imperial Brands plc.; Former 
Imperial Brands plc.; Former 
Managing Director Europe 
SABMiller plc.; Former 
Director of Corporate Affairs 
Director of Corporate Affairs 
Railtrack plc. and Scottish 
Power plc.

AkzoNobel Report 2020  |  Leadership and governance

59

REPORT OF THE SUPERVISORY BOARD

MEETINGS AND ATTENDANCE

Supervisory Board attendance record

The Supervisory Board values the 
attendance of its meetings by all 
members. If Supervisory Board 
members are unable to attend a 
Supervisory Board or committee 
meeting, they inform the relevant chair 
of their reasons. Supervisory Board 
members always receive the materials 
for each specific meeting, allowing  
them to offer input and discuss any 
agenda items with the relevant chair and 
provide a proxy to act on their behalf. 
In 2020, the Board of Management 
attended all regular and all additional 
meetings. The Executive Committee 
attended the majority of the meetings. 
Almost all plenary sessions of the 
Supervisory Board were preceded or 
succeeded by executive sessions  
of the Supervisory Board, with or  
without the CEO in attendance. The 
Chairman had regular one-on-one calls 
with all Supervisory Board members to 
discuss individual impressions on the 
functioning of the Supervisory Board  
and items covered.

The Supervisory Board aims for all 
(regular) meetings to be held physically. 
However, during 2020, most meetings 
were held virtually due to COVID-19 
related measures. All virtual meetings 
were held with video conference 
capabilities, enabling the members of 

Nils Smedegaard Andersen

Jolanda Poots-Bijl

Sue Clark1

Byron Grote2

Michiel Jaski

Pamela Kirby 

Dick Sluimers3

Patrick Thomas

Ben Verwaayen4

SB

13/13

13/13

13/13

13/13

13/13

13/13

13/13

13/13

4/7

AC

7/7

7/7

7/7

1/1

7/7

RC

13/13

13/13

13/13

13/13

2/4

NC

2/2

1/1

1/1

2/2

1/1

1/1

The table indicates the meeting attendance for the Supervisory Board (SB), the Audit Committee (AC), the Remuneration 
Committee (RC) and the Nomination Committee (NC) for regular and additional meetings. 
The attendance record shows the eight regular, scheduled meetings and the five additional meetings of the Supervisory 
Board. Additional meetings were scheduled ad-hoc when needed to ensure the Supervisory Board was sufficently informed 
and could make considered descisions regarding the COVID-19 situation and M&A transactions. 
1 Appointed to the Nomination Committee as per February 11, 2020.
2 Stepped down from the Nomination Committee as per February 11, 2020.
3 Resigned from the Audit Committee and appointed to the Nomination Committee as per February 11, 2020.
4 Retired on April 23, 2020, after completing a four-year term. 

the Supervisory Board to perform their 
role appropriately.

Strategy reviews
During 2020, the Supervisory Board 
continued to allocate adequate time to 
discuss strategic activities, including 
detailed business analyses and portfolio 
reviews. In addition, it reviewed and 
discussed functional updates including 
Finance, Information Management, 
Integrated Supply Chain, Procurement, 
Human Resources, Innovation and 
Health, Safety and Environment.

The Supervisory Board received 
comprehensive market updates and 

advised on, reviewed and approved  
the business continuity and con- 
tingency plans. 

Strategy beyond 2020
During 2020, the Supervisory Board was 
closely involved in the development of 
the new Grow & Deliver strategy by the 
Board of Management together with 
the other members of the Executive 
Committee. In light of this new strategy, 
in-depth sessions were organized to 
discuss and review, among others, deep 
dives into the company’s businesses 
and topics such as sustainability, 
organizational health and culture, as  
well as the competitive landscape.  

Supervisory Board activities 2020

Q1

Q2

Q3

Q4

• Review of Q4 2019 financials and 
  performance
• 2019 financial statements and profit 
  allocation
• Final 2019 dividend
• M&A strategy update
• Transformation Office update
• Risk management: Risk session 
  outcomes
• HSE full-year report
• 2019 external audit report
• Amendment of the Articles of  
  Association
• Strategy beyond 2020 update
• COVID-19 update

• Review Q1 2020 financials and  
  performance
• Investor relations update
• COVID-19 update 
• HSE and safety update
• Business updates and deep dives
• M&A strategy update
• Innovation strategy update
• HR strategy update
• Sustainability strategy update

• Review Q2 2020 financials and 
  performance
• Investor relations update
• Business updates and deep dives
• Transformation Office update
• HR strategy update
• Enterprise risk management update
• Functional and business strategy review
• Operational excellence
• Innovation strategy update
• M&A strategy update
• Integrated Supply Chain strategy
• COVID-19 update

• Review Q3 2020 financials and 
  performance
• Interim dividend 2020
• Share buyback program
• M&A strategy update
• Information Management update
• Strategy update 
• Integrated Supply Chain update
• HR strategy update
• Budget 2021
• COVID-19 update 
• Investor relations update
• Business updates and deep dives

The table provides an overview of relevant topics discussed and reviewed in Supervisory Board meetings in 2020.

60

Leadership and governance  |  AkzoNobel Report 2020

REPORT OF THE SUPERVISORY BOARD

MEETINGS AND ATTENDANCE

Supervisory Board attendance record

The Supervisory Board values the 

attendance of its meetings by all 

members. If Supervisory Board 

members are unable to attend a 

Supervisory Board or committee 

meeting, they inform the relevant chair 

of their reasons. Supervisory Board 

members always receive the materials 

for each specific meeting, allowing  

them to offer input and discuss any 

agenda items with the relevant chair and 

provide a proxy to act on their behalf. 

In 2020, the Board of Management 

attended all regular and all additional 

meetings. The Executive Committee 

attended the majority of the meetings. 

Almost all plenary sessions of the 

Nils Smedegaard Andersen

Jolanda Poots-Bijl

Sue Clark1

Byron Grote2

Michiel Jaski

Pamela Kirby 

Dick Sluimers3

Patrick Thomas

Ben Verwaayen4

SB

13/13

13/13

13/13

13/13

13/13

13/13

13/13

13/13

4/7

AC

7/7

7/7

7/7

1/1

7/7

RC

13/13

13/13

13/13

13/13

2/4

NC

2/2

1/1

1/1

2/2

1/1

1/1

The table indicates the meeting attendance for the Supervisory Board (SB), the Audit Committee (AC), the Remuneration 

Committee (RC) and the Nomination Committee (NC) for regular and additional meetings. 

The attendance record shows the eight regular, scheduled meetings and the five additional meetings of the Supervisory 

Board. Additional meetings were scheduled ad-hoc when needed to ensure the Supervisory Board was sufficently informed 

and could make considered descisions regarding the COVID-19 situation and M&A transactions. 

1 Appointed to the Nomination Committee as per February 11, 2020.

2 Stepped down from the Nomination Committee as per February 11, 2020.

3 Resigned from the Audit Committee and appointed to the Nomination Committee as per February 11, 2020.

4 Retired on April 23, 2020, after completing a four-year term. 

Supervisory Board were preceded or 

the Supervisory Board to perform their 

advised on, reviewed and approved  

succeeded by executive sessions  

role appropriately.

the business continuity and con- 

of the Supervisory Board, with or  

without the CEO in attendance. The 

Strategy reviews

tingency plans. 

Chairman had regular one-on-one calls 

During 2020, the Supervisory Board 

Strategy beyond 2020

with all Supervisory Board members to 

continued to allocate adequate time to 

During 2020, the Supervisory Board was 

discuss individual impressions on the 

discuss strategic activities, including 

closely involved in the development of 

functioning of the Supervisory Board  

detailed business analyses and portfolio 

the new Grow & Deliver strategy by the 

and items covered.

reviews. In addition, it reviewed and 

Board of Management together with 

discussed functional updates including 

the other members of the Executive 

The Supervisory Board aims for all 

Finance, Information Management, 

Committee. In light of this new strategy, 

(regular) meetings to be held physically. 

Integrated Supply Chain, Procurement, 

in-depth sessions were organized to 

However, during 2020, most meetings 

Human Resources, Innovation and 

discuss and review, among others, deep 

were held virtually due to COVID-19 

Health, Safety and Environment.

dives into the company’s businesses 

related measures. All virtual meetings 

and topics such as sustainability, 

were held with video conference 

The Supervisory Board received 

organizational health and culture, as  

capabilities, enabling the members of 

comprehensive market updates and 

well as the competitive landscape.  

Supervisory Board activities 2020

Q1

Q2

Q3

Q4

• Review of Q4 2019 financials and 

• Review Q1 2020 financials and  

• Review Q2 2020 financials and 

• Review Q3 2020 financials and 

  performance

  performance

• 2019 financial statements and profit 

• Investor relations update

  allocation

• Final 2019 dividend

• M&A strategy update

• COVID-19 update 

• HSE and safety update

  performance

• Investor relations update

• Business updates and deep dives

• Transformation Office update

  performance

• Interim dividend 2020

• Share buyback program

• M&A strategy update

• Transformation Office update

• M&A strategy update

• Enterprise risk management update

• Strategy update 

• Risk management: Risk session 

• Innovation strategy update

• Functional and business strategy review

• Integrated Supply Chain update

• Business updates and deep dives

• HR strategy update

• Information Management update

• HR strategy update

• Sustainability strategy update

• Operational excellence

• Innovation strategy update

• M&A strategy update

• HR strategy update

• Budget 2021

• COVID-19 update 

• Integrated Supply Chain strategy

• Investor relations update

• COVID-19 update

• Business updates and deep dives

  outcomes

• HSE full-year report

• 2019 external audit report

• Amendment of the Articles of  

  Association

• Strategy beyond 2020 update

• COVID-19 update

The table provides an overview of relevant topics discussed and reviewed in Supervisory Board meetings in 2020.

60

Leadership and governance  |  AkzoNobel Report 2020

The Supervisory Board was also 
involved in uncovering the new company 
purpose and developing the simplified 
leadership behavior framework.

COVID-19
The Supervisory Board held additional 
meetings to discuss regular updates 
on the COVID-19 situation from a 
global pandemic response team. The 
team, which was led by the Executive 
Committee, consisted of various 
workstreams and regional response 
teams, with any key risks being 
identified. The Supervisory Board was 
regularly informed about the health of 
AkzoNobel employees and reviewed the 
related responses from various parts of 
the business, the risks identified and the 
measures taken.

Sustainability
The Supervisory Board views 
sustainability as an intrinsic value 
driver in the work of all businesses and 

The Supervisory Board is 
confident that by making 
sustainability an explicit 
differentiator – part of 
the company’s identity – 
AkzoNobel has enhanced 
its value proposition for 
stakeholders.

functions. During 2020, the Supervisory 
Board continued to assess sustainability 
as part of strategy and targets. The 
Supervisory Board is confident that 
by making sustainability an explicit 
differentiator – part of the company’s 
identity – AkzoNobel has enhanced 
its value proposition for stakeholders, 
including employees and business 
partners. Further details are included in 
the Sustainability statements.

Performance and management 
planning
Individual Board of Management and 
Executive Committee performance 
was addressed in Supervisory Board 
meetings, following recommendations 
from the Remuneration Committee.  
For more details, see the report  
of the Remuneration Committee on  
page 64. 

Discussions on corporate performance 
were held at each regular Supervisory 
Board meeting and included business 
reviews and performance updates 
from corporate functions. Forward-
looking targets were also addressed 
in light of these reviews, and both the 
proposed budget and operating plan 
for 2021 were diligently reviewed by 
the Supervisory Board in Q4, taking 
into account the COVID-19 situation 
and other prevailing market conditions. 
Following this assessment, the 
Supervisory Board has approved the 
proposed budget and operating plan  
for 2021. 

During the year, the Supervisory Board 
was pleased to see the company 
continuing to benefit from management’s 
strategic initiatives, including cost 
savings. The nature of this performance, 
the company’s capital allocation priorities 
– as well as the significant market 
disruption resulting from the COVID-19 
pandemic – were all considered in the 
Supervisory Board’s approval of the 
dividend proposal (further details on the 
2020 dividend proposal can be found 
on page 131, in the Profit allocation 
paragraph).

Risk management
The Supervisory Board views risk 
management as an essential mechanism 
to safeguard the business and assets of 
the company, and to secure long-term 
performance and value creation. As the 
Supervisory Board sought to assure 
itself of the robustness of the company’s 
risk mitigation and internal controls, 
it received multiple risk management 
updates during the year. 

The Board of Management and 
Executive Committee maintain the risk 
management framework and system 
of internal controls. The Supervisory 
Board and the Audit Committee monitor 
the implementation of risk mitigating 
measures for the key risks, as identified 
by the Board of Management and the 
Executive Committee during the year 
by means of risk updates and reviews. 
Further details are included in the Risk 
management chapter.

Corporate governance
The Supervisory Board continuously 
reviews the company’s corporate 
governance and its compliance with the 
Dutch Corporate Governance Code.

Talent management and 
succession planning
In 2020, the Supervisory Board, after 
discussing its own composition and 
succession plans, proposed the 
reappointment of Dr. Pamela Kirby as 
member of the Supervisory Board. The 
reappointment was approved at the 
AGM held on April 23, 2020. Following 
the retirement of Ben Verwaayen as 
member of the Supervisory Board in 
April 2020, the number of members of 
the Supervisory Board was reduced to 
eight as of April 23, 2020. 

During 2020, the Supervisory Board 
also discussed and supported changes 
to the composition of the Executive 
Committee. With Ruud Joosten stepping 
down as Chief Operating Officer, his 
responsibilities were taken over by the 
CEO ad interim.

Marten Booisma was succeeded as 
Chief Human Resources Officer by 
Joëlle Boxus as of March 9, 2020. The 
requirements of the Dutch Corporate 
Governance Code and the skills matrix, 
updated further upon recommendation 
by the Nomination Committee, were 
considered throughout the process. 

AkzoNobel Report 2020  |  Leadership and governance

61

REPORT OF THE SUPERVISORY BOARD

Independence of the 
Supervisory Board
Supervisory Board members are requi-
red to act critically and independently of 
one another, the Board of Management, 
the Executive Committee and the 
company’s stakeholders. Each member 
of the Supervisory Board meets the 
independence requirements of the Code 
and completed the annual independence 
questionnaire addressing the relevant 
requirements for independence. 

Supervisory Board evaluation
To assess its effectiveness, the 
Supervisory Board carried out an 
independent performance evaluation 
– facilitated by a third party – of 
itself, its individual members, its 
Audit, Remuneration and Nomination 
Committees, the Chairman, as well 
as the relationship with the Board 
of Management and the Executive 
Committee. The process consisted of 
Supervisory Board members completing 
a confidential questionnaire, while the 
third party held interviews with each of 
the members of the Supervisory Board, 
the Board of Management and the other 
members of the Executive Committee, 
the external auditor and the external 
advisor of the Remuneration Committee. 

In a separate meeting without the Board 
of Management, the Supervisory Board 
discussed the results of the evaluation 
questionnaires. The Supervisory 
Board also discussed the functioning 
of the Board of Management and the 
performance of its individual members. 

The Supervisory Board is pleased to 
confirm the evaluation concluded that the 
Supervisory Board and its committees 
continue to operate proficiently. There 
is a dynamic and open atmosphere 
between the Supervisory Board and 
the Executive Committee and the 
Supervisory Board papers reflect this 
openness, although it was recommended 
that board papers be shared in a more 
timely manner in the future. With regard 
to Supervisory Board meetings, the 
Chairman and CEO will work together 

to review the current Supervisory Board 
agenda to ensure both the topics and 
the time allocation reflect the future 
strategic priorities for the company. In 
line with AkzoNobel embarking on its 
new Grow & Deliver strategy, the key 
recommendations included reviewing the 
composition of the Supervisory Board 
and the Committees to optimize their fit 
for the future. In addition, the Nomination 
Committee will ensure a strong 
executive development and succession 
management program is developed 
during 2021. AkzoNobel has a strong 
track record in ESG and will continue 
to focus on this across all countries 
in which it operates. The Supervisory 
Board will continue to actively support 
these initiatives. The impact of COVID-
19 meant that most of the interaction 
took place virtually in 2020. As soon  
as restrictions allow, spending more  
time in person will be prioritized. In  
the meantime, the use of virtual 
technology to enable the Supervisory 
Board to “meet” with AkzoNobel’s 
people around the world and deep  
dive into different areas of the business 
has been very helpful and will continue 
in 2021.

Financial statements and profit 
allocation
The Board of Management submitted 
the report and financial statements, 
including the report of the Board of 
Management, to the Supervisory Board 

for review and approval. The financial 
statements of Akzo Nobel N.V. for the 
financial year 2020 were audited by 
PricewaterhouseCoopers Accountants 
N.V. (PwC). 

The financial statements and the 
report were extensively discussed by 
the Audit Committee with the external 
auditors, in the presence of the CFO, 
and by the full Supervisory Board with 
the Board of Management and the 
Executive Committee. Based on these 
discussions, the Supervisory Board is 
of the opinion that the 2020 financial 
statements of Akzo Nobel N.\/. form 
an adequate basis to account for the 
supervision provided (see the financial 
statements). The Audit Committee 
monitors the follow-up by management 
on the recommendations made by the 
external auditors. The Supervisory Board 
recommends that the AGM adopts the 
financial statements as presented in this 
Report 2020 and, as proposed by the 
Board of Management, the proposed 
total dividend for 2020 of €1.95 (2019: 
€1.90), including a final dividend of 
€1.52 per share. An interim dividend 
of €0.43 (2019: €0.41) per share was 
paid in November 2020. This reflects 
the continued commitment to providing 
a stable to rising dividend. The dividend 
will be paid in cash.

In addition, it is requested that the AGM 
discharges the members of the Board of 

Committees of the Supervisory Board

Audit  
Committee

Remuneration  
Committee

Nomination  
Committee

Nils Smedgaard Andersen (Chairman)

Byron Grote (Vice-Chairman)

Chairman

Sue Clark

Michiel Jaski

Dr. Pamela Kirby

Jolanda Poots-Bijl

Dick Sluimers

Patrick Thomas

Ben Verwaayen

*  Until February 11, 2020.
**  From February 11, 2020.
*** Until his retirement in April 2020.

Member

Member

Member*

Member

Member

Member

Member

Chairman

Member*

Member**

Member

Chairman

Member

Member***

Member***

62

Leadership and governance  |  AkzoNobel Report 2020

REPORT OF THE SUPERVISORY BOARD

Independence of the 

Supervisory Board

to review the current Supervisory Board 

for review and approval. The financial 

agenda to ensure both the topics and 

statements of Akzo Nobel N.V. for the 

Supervisory Board members are requi-

the time allocation reflect the future 

financial year 2020 were audited by 

red to act critically and independently of 

strategic priorities for the company. In 

PricewaterhouseCoopers Accountants 

one another, the Board of Management, 

line with AkzoNobel embarking on its 

N.V. (PwC). 

the Executive Committee and the 

new Grow & Deliver strategy, the key 

company’s stakeholders. Each member 

recommendations included reviewing the 

The financial statements and the 

of the Supervisory Board meets the 

composition of the Supervisory Board 

report were extensively discussed by 

independence requirements of the Code 

and the Committees to optimize their fit 

the Audit Committee with the external 

and completed the annual independence 

for the future. In addition, the Nomination 

auditors, in the presence of the CFO, 

questionnaire addressing the relevant 

Committee will ensure a strong 

and by the full Supervisory Board with 

requirements for independence. 

executive development and succession 

the Board of Management and the 

management program is developed 

Executive Committee. Based on these 

Supervisory Board evaluation

during 2021. AkzoNobel has a strong 

discussions, the Supervisory Board is 

To assess its effectiveness, the 

track record in ESG and will continue 

of the opinion that the 2020 financial 

Supervisory Board carried out an 

to focus on this across all countries 

statements of Akzo Nobel N.\/. form 

independent performance evaluation 

in which it operates. The Supervisory 

an adequate basis to account for the 

– facilitated by a third party – of 

Board will continue to actively support 

supervision provided (see the financial 

itself, its individual members, its 

these initiatives. The impact of COVID-

statements). The Audit Committee 

Audit, Remuneration and Nomination 

19 meant that most of the interaction 

monitors the follow-up by management 

Committees, the Chairman, as well 

took place virtually in 2020. As soon  

on the recommendations made by the 

as the relationship with the Board 

as restrictions allow, spending more  

external auditors. The Supervisory Board 

of Management and the Executive 

time in person will be prioritized. In  

recommends that the AGM adopts the 

Committee. The process consisted of 

the meantime, the use of virtual 

financial statements as presented in this 

Supervisory Board members completing 

technology to enable the Supervisory 

Report 2020 and, as proposed by the 

a confidential questionnaire, while the 

Board to “meet” with AkzoNobel’s 

Board of Management, the proposed 

third party held interviews with each of 

people around the world and deep  

total dividend for 2020 of €1.95 (2019: 

the members of the Supervisory Board, 

dive into different areas of the business 

€1.90), including a final dividend of 

the Board of Management and the other 

has been very helpful and will continue 

€1.52 per share. An interim dividend 

members of the Executive Committee, 

in 2021.

the external auditor and the external 

of €0.43 (2019: €0.41) per share was 

paid in November 2020. This reflects 

advisor of the Remuneration Committee. 

Financial statements and profit 

the continued commitment to providing 

allocation

a stable to rising dividend. The dividend 

In a separate meeting without the Board 

The Board of Management submitted 

will be paid in cash.

of Management, the Supervisory Board 

the report and financial statements, 

discussed the results of the evaluation 

including the report of the Board of 

In addition, it is requested that the AGM 

questionnaires. The Supervisory 

Management, to the Supervisory Board 

discharges the members of the Board of 

Board also discussed the functioning 

of the Board of Management and the 

performance of its individual members. 

The Supervisory Board is pleased to 

confirm the evaluation concluded that the 

Supervisory Board and its committees 

continue to operate proficiently. There 

is a dynamic and open atmosphere 

between the Supervisory Board and 

the Executive Committee and the 

Supervisory Board papers reflect this 

openness, although it was recommended 

Dick Sluimers

that board papers be shared in a more 

timely manner in the future. With regard 

Patrick Thomas

Ben Verwaayen

to Supervisory Board meetings, the 

Chairman and CEO will work together 

*  Until February 11, 2020.

**  From February 11, 2020.

*** Until his retirement in April 2020.

62

Leadership and governance  |  AkzoNobel Report 2020

Committees of the Supervisory Board

Nils Smedgaard Andersen (Chairman)

Byron Grote (Vice-Chairman)

Chairman

Sue Clark

Michiel Jaski

Dr. Pamela Kirby

Jolanda Poots-Bijl

Member

Member

Member*

Member

Audit  

Committee

Remuneration  

Committee

Nomination  

Committee

Member

Member

Member

Chairman

Member*

Member**

Member

Chairman

Member

Member***

Member***

Audit Committee activities 2020

Q1

Q2

Q3

Q4

• Review Q1 2020 financial  
  statements
• Review year-to-date audit findings  
• Compliance and integrity update
• Review evaluation external auditor
• Review and approval PwC audit plan
• Internal controls framework update
• IT security update

• Review Q2 2020 financial  
  statements
• Audit fee 2020

•  Review Q4 2019 financial  

statements and annual results
• Review 2019 annual report and 
  accounts
• External audit report
• Review risk management and  

internal control

• Final dividend 2019
• HSE audit findings
• Review full-year compliance report
• Treasury update
• Pension funds update
• Finance transformation update 
• Valuation post-retirement benefits
•  Valuation of deferred tax assets and 

uncertain tax positions

•  Transformation to deliver towards the  

15 by 20 ambition

•  Valuation post-retirement benefits

• Review Q3 2020 financial statements
• Treasury update
• Recommendation on interim 
  dividend 2020 
• Share buyback program
• Compliance and integrity update
• Tax strategy review
• Review budget 2021 and outlook
• Review audit findings year-to-date 
• Hard close audit report
• Internal Audit plan 2021
• Review of legal liability exposure report
• Internal Control framework update
• Update to the PwC audit plan
•  Transformation to deliver towards the  

15 by 20 ambition

•  Valuation of deferred tax assets and 

uncertain tax positions

Management from their responsibility for 
the conduct of business in 2020 and the 
members of the Supervisory Board for 
their supervision in 2020.

status of the auditor’s independence. 
Further details on the external auditors 
can be found in the Corporate 
governance statement.

AUDIT COMMITTEE

All members of the Audit Committee 
have extensive accounting and financial 
management expertise. Issues discussed 
in Audit Committee meetings were 
reported back to the full Supervisory 
Board in subsequent meetings.

External audit
PwC, AkzoNobel’s external auditors, 
reported in-depth to the Audit 
Committee on the scope and outcome 
of the annual audit of the financial 
statements, including the consolidated 
financial statements and the company 
financial statements and report. The 
Audit Committee held independent 
meetings with the external auditors and 
critically reviewed and constructively 
challenged their audit approach, fees, 
risk assessment and audit plan for the 
year ahead. 

Risk management and internal 
control systems
The Audit Committee reviewed 
AkzoNobel’s overall approach to 
governance, risk management and 
internal controls, its processes, 
outcomes, financial reporting and 
disclosures. It received regular 
updates from auditors and functions 
in this regard, and was provided with 
comprehensive risk and internal control 
reports during the year. In addition,  
the Audit Committee reviewed the 
annual operating plan (including budget) 
and AkzoNobel’s dividend proposals, 
as well as specifically reviewing 
cybersecurity in light of external COVID-
19 related trends. During 2020, the 
Audit Committee received and reviewed 
several updates on AkzoNobel’s 
Internal Control Framework. The Audit 
Committee also met regularly with  
senior executives.

The Audit Committee performed an 
annual review of the services of  
the external auditor, and at each meeting 
it considered and assessed the  

The Executive Committee is responsible 
for ensuring an effective compliance 
control framework and has delegated 
part of the responsibilities to the Integrity 
and Compliance Committee. The 

Supervisory Board’s Audit Committee 
oversees this responsibility.

Business and function reviews
In fulfilling its oversight responsibilities in 
relation to risk management and internal 
control systems, the Audit Committee 
also received updates from functions 
such as Finance, Treasury, Information 
Management and Tax throughout the 
year. These updates also inform the 
Audit Committee’s review of the annual 
operational plan, including budget.

Internal Audit 
The former Corporate Director of Internal 
Audit left AkzoNobel as of January 1,  
2020, and was replaced by a new 
Corporate Director of Internal Audit, who 
started on March 1, 2020. The Internal 
Auditor presented all main audit findings 
to the Audit Committee and discussed 
the progress of the audit plan. During 
the year, the Audit Committee approved 
Internal Audit’s plan and strategy, and 
also agreed on the budget and resource 
requirements for the function. The Audit  
Committee also met separately with the 
Internal Auditor during the year to discuss  
the results of the audits performed and 
the status of the follow-up on action plans 
identified. In 2020, the Audit Committee 
was satisfied with the effectiveness of the 
Internal Audit function. 

AkzoNobel Report 2020  |  Leadership and governance

63

 
REPORT OF THE SUPERVISORY BOARD

Results and financial statements
Before each publication of the quarterly 
results and the financial statements, 
the Audit Committee reviewed the 
financial results. In addition, the Audit 
Committee reviewed and commented on 
the interim and final dividend proposals 
and on reports and press releases to 
be published. This was in addition to 
the work undertaken by the company’s 
Disclosure Committee in reviewing the 
company’s disclosure of potentially 
price sensitive information. Based on 
these discussions, the Audit Committee 
advised the Supervisory Board on 
the publications and disclosures, and 
on the interim and final dividends. All 
quarterly or annual releases of financial 
results were approved by the full 
Supervisory Board prior to publication 
and release. To ensure its effectiveness 
and expertise, the Audit Committee 
was provided with regular updates on 
IFRS developments and the anticipated 
impact of these developments on the 
financial statements. In addition, the 
Audit Committee reviewed and assessed 
management assertions made in regard 
to relevant accounting treatments.

REMUNERATION COMMITTEE

Management performance 
review
The work of the Remuneration Committee 
during Q1 focused on 2020 performance, 
the individual performance reviews of  
Board of Management members and of 
the Executive Committee. The Remune-
ration Committee also reviewed various 

incentive plans in light of COVID-19, the 
economic circumstances and the relative 
performance compared with top peers. 

Remuneration Policy review
In 2020, the Remuneration Committee 
and Supervisory Board reviewed the 
Remuneration Policies for the Board of 
Management and Supervisory Board to 
assess if they were still in line with the 
company’s strategy and financial targets, 
as well as considering the input received 
from stakeholders and the requirements 
of the Shareholder Rights Directive II and 
the Dutch provisions implementing the 
Shareholder Rights Directive II.  
The Remuneration Committee 
recommended the amendment 
of the Remuneration Policies 
for the Board of Management 
and the Supervisory Board for 
consideration by the shareholders 
at the AGM of April 23, 2020. 
During the year, the Remuneration 
Committee further evaluated the 
Remuneration Policies in line with 
AkzoNobel’s new Grow & Deliver strategy 
beyond 2020, while also considering the 
input received from stakeholders and the 
requirements of the Shareholder Rights 
Directive II and the Dutch provisions 
implementing the Shareholder Rights 
Directive II. As a result, new policies 
were prepared for consideration by the 
shareholders at the AGM in 2021.

Management salary review 
The Remuneration Committee reviewed 
the base salaries and established relevant 
forward-looking target ranges for variable 
remuneration of Board of Management 

members and other members of 
the Executive Committee. The base 
salaries will continue to be assessed in 
light of market conditions, the reward 
structures of peer group companies 
and performance. The Remuneration 
Committee considered the pay ratios 
within the company and how these 
compare with peer group companies. 
Forward-looking target ranges for 
variable remuneration of the Board 
of Management were discussed and 
proposals for the remuneration of other 
Executive Committee members were 
reviewed and discussed with the CEO. 

Related information

Further details about the remuneration of members of the 
Board of Management and Executive Committee can be 
found in the Remuneration report and in Note 26 of the 
Consolidated financial statements. 

NOMINATION COMMITTEE 

Board of Management and 
executive succession
During 2020, the Nomination Committee 
was consulted and gave its advice 
regarding the composition of the Exe cu-
tive Committee and the position of COO, 
which became vacant during 2020. 

Supervisory Board succession
During 2020, the Nomination Com mit tee 
continued to discuss the size, structure 
and composition of the Supervisory 

Remuneration Committee main 2020 activities

Q1

Q2 & Q3

Q4

• Review of management performance 2019
• Approval of 2019 pay-out under Short-term Incentive  
  Plan and vesting of shares under Long-term  

Incentive Plan

• Review of Short-term Incentive Plan, Performance  

Incentive Plan and Long-term Incentive Plan

• Review Remuneration Policy for Board of  
  Management and Supervisory Board

• Review of management base salaries for 2020
• Target setting 2020
• Review of preliminary grant of performance shares under  
  Long-term Incentive Plan
• 2019 Remuneration report

64

Leadership and governance  |  AkzoNobel Report 2020

• Review Remuneration Policy for Board of Management  
  and Supervisory Board
• Shareholder consultation sessions in light of the  
  Remuneration Policy review
• Review of 2020 (preliminary) performance outlook

 
 
REPORT OF THE SUPERVISORY BOARD

Results and financial statements

incentive plans in light of COVID-19, the 

members and other members of 

Before each publication of the quarterly 

economic circumstances and the relative 

the Executive Committee. The base 

results and the financial statements, 

performance compared with top peers. 

salaries will continue to be assessed in 

the Audit Committee reviewed the 

light of market conditions, the reward 

financial results. In addition, the Audit 

Remuneration Policy review

structures of peer group companies 

Committee reviewed and commented on 

In 2020, the Remuneration Committee 

and performance. The Remuneration 

the interim and final dividend proposals 

and Supervisory Board reviewed the 

Committee considered the pay ratios 

and on reports and press releases to 

Remuneration Policies for the Board of 

within the company and how these 

be published. This was in addition to 

Management and Supervisory Board to 

compare with peer group companies. 

the work undertaken by the company’s 

assess if they were still in line with the 

Forward-looking target ranges for 

Disclosure Committee in reviewing the 

company’s strategy and financial targets, 

variable remuneration of the Board 

company’s disclosure of potentially 

as well as considering the input received 

of Management were discussed and 

price sensitive information. Based on 

from stakeholders and the requirements 

proposals for the remuneration of other 

these discussions, the Audit Committee 

of the Shareholder Rights Directive II and 

Executive Committee members were 

advised the Supervisory Board on 

the Dutch provisions implementing the 

reviewed and discussed with the CEO. 

the publications and disclosures, and 

Shareholder Rights Directive II.  

on the interim and final dividends. All 

The Remuneration Committee 

quarterly or annual releases of financial 

recommended the amendment 

results were approved by the full 

of the Remuneration Policies 

Supervisory Board prior to publication 

for the Board of Management 

Related information

and release. To ensure its effectiveness 

and the Supervisory Board for 

Further details about the remuneration of members of the 

and expertise, the Audit Committee 

consideration by the shareholders 

Board of Management and Executive Committee can be 

was provided with regular updates on 

at the AGM of April 23, 2020. 

found in the Remuneration report and in Note 26 of the 

IFRS developments and the anticipated 

During the year, the Remuneration 

Consolidated financial statements. 

impact of these developments on the 

Committee further evaluated the 

financial statements. In addition, the 

Remuneration Policies in line with 

Audit Committee reviewed and assessed 

AkzoNobel’s new Grow & Deliver strategy 

management assertions made in regard 

beyond 2020, while also considering the 

NOMINATION COMMITTEE 

to relevant accounting treatments.

input received from stakeholders and the 

REMUNERATION COMMITTEE

requirements of the Shareholder Rights 

Board of Management and 

Directive II and the Dutch provisions 

executive succession

implementing the Shareholder Rights 

During 2020, the Nomination Committee 

Directive II. As a result, new policies 

was consulted and gave its advice 

Management performance 

were prepared for consideration by the 

regarding the composition of the Exe cu-

review

shareholders at the AGM in 2021.

tive Committee and the position of COO, 

The work of the Remuneration Committee 

which became vacant during 2020. 

during Q1 focused on 2020 performance, 

Management salary review 

the individual performance reviews of  

The Remuneration Committee reviewed 

Supervisory Board succession

Board of Management members and of 

the base salaries and established relevant 

During 2020, the Nomination Com mit tee 

the Executive Committee. The Remune-

forward-looking target ranges for variable 

continued to discuss the size, structure 

ration Committee also reviewed various 

remuneration of Board of Management 

and composition of the Supervisory 

Remuneration Committee main 2020 activities

Q1

Q2 & Q3

Q4

• Review of management performance 2019

• Review of Short-term Incentive Plan, Performance  

• Review Remuneration Policy for Board of Management  

• Approval of 2019 pay-out under Short-term Incentive  

Incentive Plan and Long-term Incentive Plan

  and Supervisory Board

  Plan and vesting of shares under Long-term  

• Review Remuneration Policy for Board of  

• Shareholder consultation sessions in light of the  

Incentive Plan

  Management and Supervisory Board

  Remuneration Policy review

• Review of 2020 (preliminary) performance outlook

• Review of management base salaries for 2020

• Target setting 2020

• Review of preliminary grant of performance shares under  

  Long-term Incentive Plan

• 2019 Remuneration report

64

Leadership and governance  |  AkzoNobel Report 2020

Supervisory Board skills and profiles

N.S.  
Andersen (m)

J.  
Poots-Bijl (f)

S.  
Clark (f)

B.  
Grote (m)

M.  
Jaski (m)

P.   
Kirby (f)

D.  
Sluimers (m)

P.   
Thomas (m)

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Independent

Consumer goods end-user segment

Industrial end-user segment

Buildings and infrastructure  
end-user segment

Transportation end-user segment

(International) business, commerce, 
finance/economics

Scientific/information technology 
experience

Public sector experience

Management experience

Business strategy planning

Investor relations

Manufacturing experience

Supply chain/logistics experience

Social, environmental or  sustainability 
experience

Finance expert

Four or less external directorships

Dutch/EU national

Non-EU national

Pensions experience

Business-to-business sales experience

R&D experience

Legal experience

Industrial/employment relations

Risk management

Consulting

(f) = female   (m) = male

Board. Following thorough consideration, 
the Nomination Committee recommen-
ded the reappointment of Pamela 
Kirby to the Supervisory Board for 
consideration by shareholders at the 
AGM of April 23, 2020.

The Supervisory Board has updated 
its skills matrix, as shown above. The 
skills matrix, full details of the current 
Supervisory Board composition, 
the schedule of Supervisory Board 
succession and the profiles of the 
Supervisory Board members can also be 
found on our website. 

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Nomination Committee main 2020 activities

Q1

Q2, Q3 and Q4

• Supervisory Board succession planning
• Review (re)appointment scheme
• Update skills matrix
• Board of Management and Executive Committee  
  succession planning

• Supervisory Board succession planning
• Review (re)appointment scheme
• Board of Management and Executive Committee 
  succession planning

With the second term of Ben Verwaayen 
having ended in 2020, the Nomination 
Committee concluded that it was 
deemed appropriate to reduce the 
number of Supervisory Board members 
to eight. This was approved by the 
Supervisory Board. 

ADDITIONAL REMARKS
All Supervisory Board members would 
like to express their appreciation to the 
Board of Management and Executive 
Committee, and to all the company’s 
employees around the world, for their 
outstanding dedication and hard work 
during this exceptional year. 

AkzoNobel Report 2020  |  Leadership and governance

65

 
 
CORPORATE GOVERNANCE STATEMENT

AkzoNobel aspires to the 
highest standards of 
corporate governance 
and seeks to consistently 
enhance and improve 
corporate governance 
performance, emphasizing 
transparency and a 
sustainable culture of long-
term value creation.

Share-
holders

Supervisory
Board

Commercial

Integrated 
Supply Chain

Board of
Management 

Executive
Committee

Support
functions

Akzo Nobel N.V. is a public limited 
liability company (naamloze 
vennootschap) established under the 
laws of the Netherlands, with common 
shares listed on Euronext Amsterdam. 
AkzoNobel has a sponsored level 1 
American Depositary Receipt (ADR) 
program and ADRs can be traded 
on the international OTCQX platform 
in the US.

The company’s management and 
supervision are organized under Dutch 
law in a so-called two-tier system, 
comprising a Board of Management 
(solely composed of executive directors) 
and a Supervisory Board (solely 
composed of non-executive directors). 
The Supervisory Board supervises and 
advises the Board of Management and 
ensures a strong external presence in 
the governance of the company. The 
two Boards are independent of each 
other and are accountable to the annual 
meeting of shareholders (AGM) for the 
performance of their functions.

Our corporate governance framework 
is based on the company’s Articles of 
Association, the requirements of the 
Dutch Civil Code, the Dutch Corporate 
Governance Code (the “Code”) and 
all applicable laws and regulations, 
including securities laws. The Code 
contains principles and best practices 
for Dutch companies with listed shares. 
Deviations from the Code are explained 

in accordance with the Code’s “comply 
or explain” principle. For the full version 
of the Code, visit www.mccg.nl

With the exception of those aspects 
of our governance which can only 
be amended with the approval of the 
AGM, the Board of Management and 
the Supervisory Board may make 
adjustments to the way the Code is 
applied, if this is considered to be in 
the best interests of the company. 
Where changes are made, these 
will be reported and explained in the 
annual report for the relevant year and 
discussed at the subsequent AGM.

BOARD OF MANAGEMENT AND 
 EXECUTIVE COMMITTEE

The Board of Management is entrusted 
with the management of the company. 
When it comes to the management 
of our business, it operates in the 
context of an Executive Committee. 
The Executive Committee comprises 
the members of the Board of 
Management (currently the Chief 
Executive Offi cer (CEO) and the 
Chief Financial Offi cer (CFO)), the 
Chief Supply Chain Offi cer, the 
General Counsel and the Chief Human 
Resources Offi cer. The former Chief 
Operating Offi cer was also a member 
of the Executive Committee, until 
stepping down as of May 27, 2020. 

66

Leadership and governance  |  AkzoNobel Report 2020

The composition of the Executive 
Committee ensures that functional, 
operational and commercial expertise 
is entrenched at the highest level 
of the organization. Among other 
responsibilities, the Board of 
Management defi nes the company’s 
strategic direction. It establishes 
and maintains internal policies 
and procedures for effective risk 
management and control, manages the 
realization of the company’s operational 
and fi nancial targets, its sustainability 
performance and its pursuit of long-term 
value creation. In fulfi lling their duties, 
Board of Management members are 
assisted by the Executive Committee 
and guided by the interests of the 
company and its affi liated enterprises, 
taking into consideration the relevant 
interests of the company’s stakeholders.

The Board of Management and 
Executive Committee promote openness 
and engagement through a SpeakUp! 
grievance mechanism and have 
established a Code of Conduct, policies, 
rules and procedures incorporated in the 
company’s Policy framework, in order 
to drive a culture of good governance, 
consistency and functional excellence. 
The values of good governance, 
sustainability and teamwork adopted 
by the Board of Management are 
incorporated in these documents. The 
Board of Management believes these 
values contribute to a culture focused 

CORPORATE GOVERNANCE STATEMENT

AkzoNobel aspires to the 

highest standards of 

corporate governance 

and seeks to consistently 

enhance and improve 

corporate governance 

performance, emphasizing 

transparency and a 

sustainable culture of long-

term value creation.

Share-

holders

Supervisory

Board

Commercial

Integrated 

Supply Chain

Board of

Management 

Executive

Committee

Support

functions

Akzo Nobel N.V. is a public limited 

in accordance with the Code’s “comply 

The composition of the Executive 

liability company (naamloze 

or explain” principle. For the full version 

Committee ensures that functional, 

vennootschap) established under the 

of the Code, visit www.mccg.nl

operational and commercial expertise 

laws of the Netherlands, with common 

is entrenched at the highest level 

shares listed on Euronext Amsterdam. 

With the exception of those aspects 

of the organization. Among other 

AkzoNobel has a sponsored level 1 

of our governance which can only 

responsibilities, the Board of 

American Depositary Receipt (ADR) 

be amended with the approval of the 

Management defi nes the company’s 

program and ADRs can be traded 

AGM, the Board of Management and 

strategic direction. It establishes 

on the international OTCQX platform 

the Supervisory Board may make 

and maintains internal policies 

in the US.

adjustments to the way the Code is 

and procedures for effective risk 

applied, if this is considered to be in 

management and control, manages the 

The company’s management and 

the best interests of the company. 

realization of the company’s operational 

supervision are organized under Dutch 

Where changes are made, these 

and fi nancial targets, its sustainability 

law in a so-called two-tier system, 

will be reported and explained in the 

performance and its pursuit of long-term 

comprising a Board of Management 

annual report for the relevant year and 

value creation. In fulfi lling their duties, 

(solely composed of executive directors) 

discussed at the subsequent AGM.

Board of Management members are 

and a Supervisory Board (solely 

composed of non-executive directors). 

The Supervisory Board supervises and 

advises the Board of Management and 

ensures a strong external presence in 

BOARD OF MANAGEMENT AND 

 EXECUTIVE COMMITTEE

assisted by the Executive Committee 

and guided by the interests of the 

company and its affi liated enterprises, 

taking into consideration the relevant 

interests of the company’s stakeholders.

the governance of the company. The 

The Board of Management is entrusted 

two Boards are independent of each 

with the management of the company. 

The Board of Management and 

other and are accountable to the annual 

When it comes to the management 

Executive Committee promote openness 

meeting of shareholders (AGM) for the 

of our business, it operates in the 

and engagement through a SpeakUp! 

performance of their functions.

context of an Executive Committee. 

grievance mechanism and have 

The Executive Committee comprises 

established a Code of Conduct, policies, 

Our corporate governance framework 

the members of the Board of 

rules and procedures incorporated in the 

is based on the company’s Articles of 

Management (currently the Chief 

company’s Policy framework, in order 

Association, the requirements of the 

Executive Offi cer (CEO) and the 

to drive a culture of good governance, 

Dutch Civil Code, the Dutch Corporate 

Chief Financial Offi cer (CFO)), the 

consistency and functional excellence. 

Governance Code (the “Code”) and 

Chief Supply Chain Offi cer, the 

The values of good governance, 

all applicable laws and regulations, 

General Counsel and the Chief Human 

sustainability and teamwork adopted 

including securities laws. The Code 

Resources Offi cer. The former Chief 

by the Board of Management are 

contains principles and best practices 

Operating Offi cer was also a member 

incorporated in these documents. The 

for Dutch companies with listed shares. 

of the Executive Committee, until 

Board of Management believes these 

Deviations from the Code are explained 

stepping down as of May 27, 2020. 

values contribute to a culture focused 

on long-term value creation and actively 
encourages these values through 
leading by example.

A strong company culture fostering 
a solid and well-embedded balance 
between performance and organizational 
health is highly valued by the Board of 
Management and Supervisory Board,  
and is fundamental to AkzoNobel’s 
strategy. 

To ensure our transformation has 
a sustainable impact on the whole 
organization, our company culture 
forms an important part of discussions 
involving internal organizational changes 
and Human Resources strategy 
updates. Since 2018, Insight surveys 
have been performed involving all 
employees, focused on our wider 
organizational health (see Note 1 of 
the Sustainability statements). The 
Executive Committee and Supervisory 
Board regularly discuss the results of the 
survey, the targets and the actions taken 
to achieve such targets.

The Board of Management takes 
precedence; all Executive Committee 
decisions require a majority of the 
members of the Board of Management. 
The Board of Management can decide to 
reserve decisions for itself. The members 
of the Board of Management remain 
accountable for all decisions made by 
the Executive Committee. The Board 
of Management is accountable for its 
performance to the Supervisory Board 
and is accountable to the shareholders of 
the company at the AGM. The Executive 
Committee members who are not also 
members of the Board of Management 
report to the CEO.

with the Supervisory Board. The CFO is 
responsible for overseeing AkzoNobel’s 
finances, its corporate control, investor 
relations and information management. 

The tasks, responsibilities and 
procedures of the Board of Management 
and Executive Committee are set out 
in their Rules of Procedure. These rules 
have been approved by the Supervisory 
Board and are available on our website. 
Authority to represent the company is 
vested in the two members of the Board 
of Management, acting jointly. The Board 
of Management has also delegated a 
level of authority to corporate agents, 
including the other members of the 
Executive Committee. The list of 
authorized signatories is filed with, and 
available from, the Dutch Chamber  
of Commerce.

The Managing Directors of the 
company’s business units and the 
Corporate Directors in charge of the 
different functions report to individual 
Executive Committee members with 
specific responsibility for their activities 
and performance.

Appointment
Board of Management members are 
appointed and removed from office 
by the AGM. The current Board of 
Management members were appointed 
by EGMs (Extraordinary General 
Meetings) held in 2017. The other 
members of the Executive Committee 
are appointed by the CEO, after 
consultation with the Supervisory Board. 
Board of Management members are 
appointed for a term not exceeding 
four years, with the possibility of 
reappointment.

The Supervisory Board has regular, 
direct interaction with all members of the 
Executive Committee and all Executive 
Committee members attend most 
Supervisory Board meetings.

The CEO leads the Executive Committee 
in its overall management of the 
company. He is the main point of liaison 

As described later in this section, the 
Meeting of Holders of Priority Shares has 
the right to make binding nominations 
for the appointment of members of 
the Board of Management and the 
Supervisory Board. However, as the 
company subscribes to the principles 
of the Code in general, members of 
the Supervisory Board and the Board 

Our Chief Supply Chain Officer (and Executive Committee member), David 
Prinselaar, climbed an incredible 25 places to be ranked second in the 2020 
edition of the Top 28 Supply Chain Executives in Europe. The methodology 
for the ranking – compiled from a longlist of 106 – is based on research into 
published company data and financial reports. Peer voting and an executive 
survey are also used to determine the final placing.

of Management are (with the exception 
of those circumstances described 
later in this section) appointed on the 
basis of non-binding nominations by 
the Supervisory Board. In such cases, 
resolutions to appoint a member of 
the Supervisory Board or the Board of 
Management require a simple majority of 
the votes cast by shareholders.

Under certain conditions specified in 
the Articles of Association, shareholders 
may also be entitled to nominate 
Supervisory Board or Board of 
Management members for appointment. 
Such appointments require a two-thirds 
majority, representing at least 50% of the 
outstanding share capital, in order to be 
adopted at an AGM (or EGM).

Diversity
AkzoNobel believes in the strength 
of diversity, and in accordance with 
the Code, a Diversity Policy has 
been adopted for the composition 
of the Board of Management and 
Executive Committee. The objective 
of the Diversity Policy is to enrich the 
Board of Management’s perspective, 
improve performance, increase member 
value and enhance the probability of 
achievement of the company’s goals 
and objectives. The Diversity Policy 
addresses concrete targets relating 
to diversity, including nationality, 
age, gender, education and work 
background. As part of our commitment 

66

Leadership and governance  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Leadership and governance

67

CORPORATE GOVERNANCE STATEMENT

to fostering an inclusive and respectful 
workplace, we introduced training to 
increase awareness around unconscious 
bias in the workplace.

A consistent and structured approach 
is applied to succession planning 
for the Board of Management and 
Executive Committee, taking into 
account the implementation of the 
Diversity Policy. AkzoNobel currently 
diverges from the gender target of at 
least 30% female and at least 30% 
male Board of Management members. 

which was of material significance to the 
company and to the relevant member.

Remuneration
The current Remuneration Policy for 
the Board of Management was lastly 
amended following approval by the AGM 
held on April 23, 2020, to implement 
the Shareholder Rights Directive II. The 
details of this policy can be found in 
the Remuneration report. The service 
contracts of the members of the Board 
of Management contain change of 
control provisions. Further details can be 

AkzoNobel has a gender 
diversity of 40% female 
representatives at 
Executive Committee level.

found in the Remuneration 
report and Note 26 of the 
Consolidated financial 
statements. The service 
contracts of the Board of 
Management are compliant 
with the Code. The main 
elements of these contracts 
are available on our website.

It is believed that due to the size of the 
Board of Management (being only two 
members), this divergence is justified 
and has ensured the best candidates 
for the roles were nominated by the 
Supervisory Board and appointed by 
shareholders. Following the appointment 
of Joëlle Boxus as the new Chief Human 
Resources Officer (as of March 9, 2020), 
and the steppng down of the Chief 
Operating Officer (as of May 27, 2020), 
AkzoNobel has a gender diversity of 
40% female representatives at Executive 
Committee level. More information 
on AkzoNobel’s overall diversity and 
inclusion efforts can be found on  
page 33.

Outside directorships
Specific rules on outside board positions 
of members of the Executive Committee 
– which are more stringent than the 
requirements of the Dutch Civil Code – 
can be found in the Rules of Procedure.

Conflicts of interest
During 2020, no transactions were 
reported under which a member of the 
Board of Management or Executive 
Committee had a conflict of interest 

Operational Control Cycle
The Executive Committee holds regular 
meetings to discuss the implementation 
of the company’s strategy and functional 
agendas. Additional meetings are held 
to discuss specific topics as required. 
The Board of Management and 
Executive Committee have delegated 
authorities to individual Executive 
Committee members and to certain 
committees and councils. To help plan 
for success and ensure alignment within 
the entire AkzoNobel organization on 
the strategic and operational plan, the 
Board of Management and Executive 
Committee implemented an Integrated 
Business Planning (IBP) process across 
the company’s global businesses and 
functions. IBP provides, on a monthly 
basis, visibility on the long-term 
integrated business and financial plan, 
which covers the product portfolio, 
demand and supply. It therefore ensures 
early attention and remedial actions, 
where appropriate, on any potential 
gaps. The monthly IBP cycle ends with 
the Corporate Management Business 
Review (CMBR), which is chaired by 
the CEO. The Executive Committee 
attends the CMBR meetings, where 

68

Leadership and governance  |  AkzoNobel Report 2020

it reviews the consolidated long-term 
company perspective, including risks 
and opportunities, decides on escalation 
and possible scenarios and supervises 
the key performance indicators with 
corrective actions, if applicable.

COMMITTEES

Sustainability Council
The Executive Committee has 
established a Sustainability Council to 
advise on sustainability developments. 
The council monitors the integration 
of sustainability into management 
processes and oversees the company’s 
sustainability targets and sustainability 
performance. The council, which meets 
quarterly, consists of representative 
business and functional directors, as 
well as the CEO.  

Significant sustainability aspects material 
to the company are reviewed annually, 
with input from internal and external 

We launched a new bio-based wall paint in Vietnam which actively improves
indoor air. Dulux Better Living Air Clean BioBased is enhanced with Pure Air
technology. It contains natural sustainable ingredients, such as bamboo charcoal,
and continuously removes harmful air pollutants such as formaldehyde, benzene
and other volatile organic compounds (VOC) in the home environment.

CORPORATE GOVERNANCE STATEMENT

to fostering an inclusive and respectful 

which was of material significance to the 

it reviews the consolidated long-term 

workplace, we introduced training to 

company and to the relevant member.

company perspective, including risks 

increase awareness around unconscious 

bias in the workplace.

Remuneration

and opportunities, decides on escalation 

and possible scenarios and supervises 

The current Remuneration Policy for 

the key performance indicators with 

A consistent and structured approach 

the Board of Management was lastly 

corrective actions, if applicable.

is applied to succession planning 

amended following approval by the AGM 

for the Board of Management and 

held on April 23, 2020, to implement 

Executive Committee, taking into 

the Shareholder Rights Directive II. The 

account the implementation of the 

details of this policy can be found in 

COMMITTEES

Diversity Policy. AkzoNobel currently 

the Remuneration report. The service 

Sustainability Council

diverges from the gender target of at 

contracts of the members of the Board 

The Executive Committee has 

least 30% female and at least 30% 

of Management contain change of 

established a Sustainability Council to 

male Board of Management members. 

control provisions. Further details can be 

advise on sustainability developments. 

AkzoNobel has a gender 

diversity of 40% female 

representatives at 

Executive Committee level.

found in the Remuneration 

The council monitors the integration 

report and Note 26 of the 

of sustainability into management 

Consolidated financial 

processes and oversees the company’s 

statements. The service 

sustainability targets and sustainability 

contracts of the Board of 

performance. The council, which meets 

Management are compliant 

quarterly, consists of representative 

with the Code. The main 

business and functional directors, as 

elements of these contracts 

well as the CEO.  

are available on our website.

Significant sustainability aspects material 

It is believed that due to the size of the 

Operational Control Cycle

to the company are reviewed annually, 

Board of Management (being only two 

The Executive Committee holds regular 

with input from internal and external 

members), this divergence is justified 

meetings to discuss the implementation 

and has ensured the best candidates 

of the company’s strategy and functional 

for the roles were nominated by the 

agendas. Additional meetings are held 

Supervisory Board and appointed by 

to discuss specific topics as required. 

shareholders. Following the appointment 

The Board of Management and 

of Joëlle Boxus as the new Chief Human 

Executive Committee have delegated 

Resources Officer (as of March 9, 2020), 

authorities to individual Executive 

and the steppng down of the Chief 

Committee members and to certain 

Operating Officer (as of May 27, 2020), 

committees and councils. To help plan 

AkzoNobel has a gender diversity of 

for success and ensure alignment within 

40% female representatives at Executive 

the entire AkzoNobel organization on 

Committee level. More information 

the strategic and operational plan, the 

on AkzoNobel’s overall diversity and 

Board of Management and Executive 

inclusion efforts can be found on  

Committee implemented an Integrated 

page 33.

Outside directorships

Business Planning (IBP) process across 

the company’s global businesses and 

functions. IBP provides, on a monthly 

Specific rules on outside board positions 

basis, visibility on the long-term 

of members of the Executive Committee 

integrated business and financial plan, 

– which are more stringent than the 

which covers the product portfolio, 

requirements of the Dutch Civil Code – 

demand and supply. It therefore ensures 

can be found in the Rules of Procedure.

early attention and remedial actions, 

Conflicts of interest

where appropriate, on any potential 

gaps. The monthly IBP cycle ends with 

During 2020, no transactions were 

the Corporate Management Business 

reported under which a member of the 

Review (CMBR), which is chaired by 

Board of Management or Executive 

the CEO. The Executive Committee 

Committee had a conflict of interest 

attends the CMBR meetings, where 

68

Leadership and governance  |  AkzoNobel Report 2020

We launched a new bio-based wall paint in Vietnam which actively improves

indoor air. Dulux Better Living Air Clean BioBased is enhanced with Pure Air

technology. It contains natural sustainable ingredients, such as bamboo charcoal,

and continuously removes harmful air pollutants such as formaldehyde, benzene

and other volatile organic compounds (VOC) in the home environment.

SUPERVISORY BOARD

62.5%

stakeholders. The Sustainability Council 
focuses on topics with the biggest 
impact on accelerating AkzoNobel’s 
strategy to create shared value, building 
on our core values of safety, integrity 
and sustainability.

Disclosure Committee is to establish 
and maintain disclosure controls and 
procedures, and to advise the CEO, CFO 
and General Counsel on the accurate 
and timely disclosure of material fi nancial 
and non-fi nancial information.

37.5%

Progress regarding sustainability 
objectives, development, target setting 
and implementation is reviewed quarterly 
by the Executive Committee, and semi-
annually by the Supervisory Board. The 
Audit Committee takes an active role 
in assessing the quality and reliability 
of sustainable performance reporting 
and PwC has been engaged to perform 
an assurance engagement on specifi c 
indicators included in the Sustainability 
statements. Their report can be found 
on page 138 of the Financial information.

Integrity and Compliance 
Committee
This committee reviews investigations 
into material violations of laws, 
regulations and internal rules, and 
SpeakUp! reports. It also decides on 
disciplinary measures and control 
improvement actions, as well as 
monitoring and responding to any trends 
or irregularities. By submitting these 
cases through a central Integrity and 
Compliance Committee, the company 
ensures transparency and consistency of 
measures throughout the organization. 
More details can be found on page 77.

Executive Pensions Committee
The Executive Pensions Committee 
oversees the general pension policies 
of AkzoNobel’s various pension plans 
and their fi nancial consequences for the 
company. The committee is chaired by 
the CFO and includes the Chief Human 
Resources Offi cer, the General Counsel 
and Corporate Directors of Treasury, 
Pensions and Rewards.

Disclosure Committee
The Board of Management has 
established a Disclosure Committee, 
which consists of senior executives with 
a background in corporate law, fi nance 
and investor relations. The task of the 

SUPERVISORY BOARD

This section provides an overview of 
the responsibilities and governance 
of the Supervisory Board. For an 
understanding of the activities of the 
Supervisory Board over the past year, 
please refer to the Supervisory Board 
Chairman’s statement and the Report of 
the Supervisory Board. The responsibility 
of the Supervisory Board is to supervise 
the policies adopted by the Board 
of Management and the Executive 
Committee and to oversee the general 
conduct of the business of the company. 
In practice, this means supervising:
•   The corporate strategy
•  The achievement of the company’s 
operational and fi nancial objectives

•  The design and effectiveness of 

internal risk management and control 
systems

•  The main fi nancial parameters, 

compliance with applicable laws and 
regulations and risk factors

The Supervisory Board advises the 
Board of Management and Executive 
Committee, while taking into account 
the interests of the company and 
its stakeholders. Major investments, 
acquisitions and functional initiatives are 
subject to Supervisory Board approval.

The Supervisory Board is governed 
by its Rules of Procedure (available on 
our website). The Rules of Procedure 
include the profi le and the Charters of 
the Committees, which set out the tasks 
and responsibilities of the Supervisory 
Board, as well as its operational 
processes.

Composition
In compliance with the Dutch Civil Code, 
the Supervisory Board has a balanced 

DK
12.5%

UK
37.5%

5-8 Y

0-4 Y

US/UK
12.5%

NL
37.5%

Tenure 
in years

composition refl ecting the nature and 
variety of the company’s businesses, 
their international spread and expertise 
in fi elds such as fi nance, economics, 
information technology (IT), societal, 
environmental and legal aspects 
of business, government and public 
administration.

The Supervisory Board maintains a skills 
matrix, which provides an overview of 
the skills and experience of the individual 
members. The skills matrix can be found 
in the Report of the Supervisory Board.

In addition, in accordance with the 
Code, a Diversity Policy has been 
adopted for the composition of the 
Supervisory Board in its Rules of 
Procedures. The objective of this policy 
is to ensure a balanced composition, 
taking account of nationality, 
age, gender, education and work 
background. For 2020, there are no 
divergences to report. 

When nominating and selecting new 
candidates for the Supervisory Board, 
account is taken of the Supervisory 
Board profi le and skills matrix, the 
requirements of the Act on Management 

AkzoNobel Report 2020  |  Leadership and governance

69

CORPORATE GOVERNANCE STATEMENT

and Supervision, and the principles and 
provisions of the Code.

Appointment
Members of the Supervisory Board are 
nominated, appointed and dismissed in 
accordance with procedures identical  
to those previously outlined for the 
members of the Board of Management.

This includes extensive briefings 
about all major business and 
functional aspects of the company 
and its corporate governance and 
compliance requirements. The induction 
includes meetings with the CEO, 
CFO, all other Executive Committee 
members and relevant members of 
senior management, as well as site 

Residents of four cities in Sweden – Linköping, Motala, Mjölby and Åtvidaberg – had the chance to co-create street art and 
brighten up the streets during the winter season as part of the annual Artscape festival. Local people submitted proposals 
and then communities had the opportunity to paint the murals with experienced artists, all with the help of our Nordsjö brand.

In accordance with the Code, 
Supervisory Board members are eligible 
for re-election once for a period not 
exceeding four years. Members may be 
re-elected a second time for a period of 
two years. This period may be extended 
by two years at the most. In the event 
of a reappointment after an eight-
year period, reasons must be given in 
the Report of the Supervisory Board. 
Terms of appointment are based on a 
reappointment scheme, available on our 
website. In 2020, one reappointment to 
the Supervisory Board was proposed  
to, and approved by, the AGM held on 
April 23, 2020.

Induction and training
Following appointment to the 
Supervisory Board, new members 
receive a comprehensive induction 
tailored to their individual needs. 

visits. This enables new Supervisory 
Board members to quickly build up 
an understanding of AkzoNobel’s 
businesses and strategy, as well as the 
key risks and issues the company faces.
In addition, the Chairman ensures the 
Supervisory Board is provided with 
regular updates, attends business 
unit deep dives and ensures that the 
Supervisory Board undertakes training, 
for example in the area of compliance 
and ethics.

Conflict of interest
Members of the Supervisory Board 
shall not participate in the discussions 
and decision-making on a subject 
or transaction in relation to which 
they have a conflict of interest with 
the company. Decisions to enter into 
transactions under which Supervisory 
Board members have conflicts of 

70

Leadership and governance  |  AkzoNobel Report 2020

interest that are of material significance 
to the company, and to the relevant 
Supervisory Board member, require 
the approval of the Supervisory Board. 
Any such decisions will be recorded in 
the annual report for the relevant year, 
with reference to the conflict of interest 
and a declaration that the relevant best 
practice provisions of the Code have 
been complied with. During 2020, no 
transactions were reported under which 
a member had a conflict of interest 
which was of material significance to the 
company and to the relevant member.

Remuneration of the 
Supervisory Board
Supervisory Board members receive 
a fixed annual remuneration and 
attendance fee, which is determined 
by the AGM. According to the Code, 
it is not possible for members to be 
remunerated in shares. To implement 
the Shareholder Rights Directive II, an 
amendment to the Remuneration Policy 
for the Supervisory Board was approved 
at the AGM held on April 23, 2020. 
More information on the remuneration of 
the members of the Supervisory Board 
and the Remuneration Policy of the 
Supervisory Board can be found in the 
Remuneration report and Note 26 of the 
Consolidated financial statements.

SUPERVISORY BOARD  
COMMITTEES

The Supervisory Board has established 
three permanent committees – Audit 
Committee, Nomination Committee and 
Remuneration Committee. Information 
on the activities, composition and 
attendance of the Supervisory Board 
members at the meetings of the 
committees during the year is set out in 
the Report of the Supervisory Board. 

Each committee has a charter 
describing its role and responsibilities, 
as well as the manner in which it 
discharges its duties and reports to the 
full Supervisory Board. These charters 
are included in the Supervisory Board 

CORPORATE GOVERNANCE STATEMENT

and Supervision, and the principles and 

This includes extensive briefings 

interest that are of material significance 

provisions of the Code.

about all major business and 

to the company, and to the relevant 

Appointment

functional aspects of the company 

Supervisory Board member, require 

and its corporate governance and 

the approval of the Supervisory Board. 

Members of the Supervisory Board are 

compliance requirements. The induction 

Any such decisions will be recorded in 

nominated, appointed and dismissed in 

includes meetings with the CEO, 

the annual report for the relevant year, 

accordance with procedures identical  

CFO, all other Executive Committee 

with reference to the conflict of interest 

to those previously outlined for the 

members and relevant members of 

and a declaration that the relevant best 

members of the Board of Management.

senior management, as well as site 

practice provisions of the Code have 

been complied with. During 2020, no 

transactions were reported under which 

a member had a conflict of interest 

which was of material significance to the 

company and to the relevant member.

Remuneration of the 

Supervisory Board

Supervisory Board members receive 

a fixed annual remuneration and 

attendance fee, which is determined 

by the AGM. According to the Code, 

it is not possible for members to be 

remunerated in shares. To implement 

the Shareholder Rights Directive II, an 

amendment to the Remuneration Policy 

for the Supervisory Board was approved 

at the AGM held on April 23, 2020. 

More information on the remuneration of 

the members of the Supervisory Board 

and the Remuneration Policy of the 

Supervisory Board can be found in the 

Remuneration report and Note 26 of the 

Residents of four cities in Sweden – Linköping, Motala, Mjölby and Åtvidaberg – had the chance to co-create street art and 

brighten up the streets during the winter season as part of the annual Artscape festival. Local people submitted proposals 

and then communities had the opportunity to paint the murals with experienced artists, all with the help of our Nordsjö brand.

In accordance with the Code, 

visits. This enables new Supervisory 

Consolidated financial statements.

Supervisory Board members are eligible 

Board members to quickly build up 

for re-election once for a period not 

an understanding of AkzoNobel’s 

exceeding four years. Members may be 

businesses and strategy, as well as the 

re-elected a second time for a period of 

key risks and issues the company faces.

two years. This period may be extended 

In addition, the Chairman ensures the 

SUPERVISORY BOARD  

COMMITTEES

by two years at the most. In the event 

Supervisory Board is provided with 

The Supervisory Board has established 

of a reappointment after an eight-

regular updates, attends business 

three permanent committees – Audit 

year period, reasons must be given in 

unit deep dives and ensures that the 

Committee, Nomination Committee and 

the Report of the Supervisory Board. 

Supervisory Board undertakes training, 

Remuneration Committee. Information 

Terms of appointment are based on a 

for example in the area of compliance 

on the activities, composition and 

reappointment scheme, available on our 

and ethics.

website. In 2020, one reappointment to 

the Supervisory Board was proposed  

Conflict of interest

attendance of the Supervisory Board 

members at the meetings of the 

committees during the year is set out in 

to, and approved by, the AGM held on 

Members of the Supervisory Board 

the Report of the Supervisory Board. 

April 23, 2020.

shall not participate in the discussions 

Induction and training

Following appointment to the 

and decision-making on a subject 

Each committee has a charter 

or transaction in relation to which 

describing its role and responsibilities, 

they have a conflict of interest with 

as well as the manner in which it 

Supervisory Board, new members 

the company. Decisions to enter into 

discharges its duties and reports to the 

receive a comprehensive induction 

transactions under which Supervisory 

full Supervisory Board. These charters 

tailored to their individual needs. 

Board members have conflicts of 

are included in the Supervisory Board 

Rules of Procedure. The committees 
report on their deliberations and findings 
to the full Supervisory Board.

SHAREHOLDERS AND THE 
ANNUAL GENERAL MEETING

The AGM is an integral part of the 
governance of the company and its 
system of checks and balances. The 
AGM reviews the annual report and 
decides on the adoption of the financial 
statements and the dividend proposal, 
as well as the discharge of members  
of the Supervisory Board and Board of 
Management.

The AGM is convened by public notice 
and the agenda, notes to the agenda 
and the procedure for attendance and 
voting at the meeting are published in 
advance and posted on our website. 
Matters proposed for consideration, 
approval or adoption are tabled as 
separate agenda items and explained in 
writing in advance of the meeting.

These proposals include, where relevant:
•  Adoption of the financial statements
•  Dividend proposal
•  Discharge of members of the 

Supervisory Board and Board of 
Management

•  (Re-)election of members of the Board 

of Management and Supervisory 
Board

•  Remuneration of members of the 

Supervisory Board

•  Material changes to the Remuneration 
Policy of the Board of Management
•  Advisory vote on Remuneration report
•  Other important matters, such as 
major acquisitions or the sale or 
demerger of a substantial part of the 
company, as required by law
•  Authorization of the Board of 

Management to issue new shares

•  Authorization of the Board of 

Management to repurchase shares

•  Amendments to the Articles of 

Association (for more details see 
art. 57 of the Articles of Association 
available on our website)

The company provides remote voting 
possibilities to its shareholders. Holding 
shares in the company on the record 
date determines the right to exercise 
voting rights and other rights relating to 
the AGM. All resolutions are made on 
the basis of the “one share, one vote” 
principle (assuming an equal par value 
for each class of shares). All resolutions 
are adopted by absolute majority, unless 
the law or the company’s Articles of 
Association stipulate otherwise.

Holders of common shares in aggregate 
representing at least 1% of the total 
issued capital, or, according to the 
Official List of Euronext Amsterdam 
N.V., representing a value of at least 
€50 million, may submit proposals 
for the AGM agenda. Such proposals 
must be adequately substantiated and 
submitted in writing, or electronically, to 
the company at least 60 calendar days 
in advance of the meeting. Draft minutes 
of the AGM are made available on the 
company’s website within three months 
of the meeting date. The final minutes 
are made available online within six 
months of the meeting date.

be found in the “Register of substantial 
holdings and gross short positions” at 
www.afm.nl

The majority of shares in Akzo Nobel N.V. 
are included in a global certificate and 
held through the system maintained by 
the Dutch Central Securities Depository 
(Euroclear Nederland). In the past, Akzo 
Nobel N.V. also issued (physical) bearer 
share certificates (Bearer Certificates). 
A limited number of Bearer Certificates 
has not yet been surrendered to 
Akzo Nobel N.V., although holders of 
Bearer Certificates are entitled to a 
corresponding number of shares in 
Akzo Nobel N.V.. It is noted that, as a 
result of Dutch legislation which became 
effective as of July 2019, the relevant 
shares were registered in the name 
of Akzo Nobel N.V. by operation of 
law as per January 1, 2021. Pursuant 
to this legislation, owners of Bearer 
Certificates will continue to be entitled 
to a corresponding number of shares in 
Akzo Nobel N.V. until January 2, 2026. 
On that date, their entitlement will expire 
by operation of law. 

Share classes
AkzoNobel has three classes 
of shares: common shares, 
cumulative preferred shares and 
priority shares. Common shares 
are traded on the Euronext 
Amsterdam stock exchange. 
Common shares are also traded 
over-the-counter on OTCQX in the US 
in the form of American Depositary 
Receipts (each American Depositary 
Receipt representing one-third of a 
common share). On December 31, 
2020, a total of 190.6 million common 
shares and 48 priority shares had been 
issued. This includes shares held in 
treasury which cannot be voted on 
and which are not eligible for dividend. 
Shareholders owning 3% or more of the 
issued capital and/or voting rights must 
report this to the Dutch Authority for 
the Financial Markets (AFM) as soon as 
the threshold is reached or exceeded. 
Relevant reporting by shareholders can 

Related information

For more details about AkzoNobel shares and Bearer 
Certificates, contact Investor Relations: 

investor.relations@akzonobel.com

The priority shares are held by the 
Foundation Akzo Nobel (Stichting  
Akzo Nobel). The priority shares are 
limited in transferability and profit 
entitlement (see Note F of the Company 
financial statements). The Foundation’s 
Board consists of members of 
AkzoNobel’s Supervisory Board who are  
not members of the Audit Committee. 
The Meeting of Holders of Priority 
Shares has the nomination right for the 
appointment of members of the Board 
of Management and the Supervisory 
Board, as well as the right to approve 
amendments to the Articles  
of Association of the company.

70

Leadership and governance  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Leadership and governance

71

CORPORATE GOVERNANCE STATEMENT

No cumulative preferred shares have 
been issued to date. Cumulative preferred 
shares merely have a financing function, 
which means if necessary, and possible, 
they will be issued at or near the prevailing 
quoted price for common shares.

The AGM held on April 23, 2020, 
authorized the Board of Management for 
a period of 18 months after that date or, 
if earlier, until the date on which the AGM 
again extends the authorization – subject 
to approval from the Supervisory Board 
– to issue shares in the capital of the 
company free from preemptive rights, 
up to a maximum of 10% of the issued 
share capital. The Board of Management 
was also given a mandate to acquire, 
and to cancel held or acquired, common 
shares in the company’s share capital. 
The maximum number of shares that 
the company will hold in its own share 
capital at any time shall not exceed 10% 
of its issued share capital. 

Anti-takeover provisions  
and control
According to the Code, the company 
is required to provide an overview of 
its actual or potential anti-takeover 
measures, and to indicate in what 
circumstances it is expected that they 
may be used. 

The priority shares may be considered 
to constitute a form of anti-takeover 
measure, in relation to the right of 
the Meeting of Holders of Priority 
Shares to make binding nominations 
for appointments to the Board of 
Management and the Supervisory 
Board. The Foundation Akzo Nobel has 
confirmed that it intends to make use of 
such rights in exceptional circumstances 
only. These circumstances include 
situations where, in the opinion of the 
Board of the Foundation, the continuity 
of the company’s management and 
policies is at stake.

This may be the case if a public bid for 
the common shares of the company 
has been announced, or has been 
made, or the justified expectation 

72

Leadership and governance  |  AkzoNobel Report 2020

Our new regional headquarters for South America was opened in Brazil. Known 
as the AkzoNobel House, it’s a great showcase for our passion for paint.

exists that such a bid will be made, 
without any agreement having been 
reached in relation to such a bid with 
the company. The same shall apply if 
one shareholder, or more shareholders 
acting in a concerted way, hold a 
substantial percentage of the issued 
common shares of the company 
without making an offer. Or if, in the 
opinion of the Board of the Foundation 
Akzo Nobel, the exercise of the voting 
rights by one shareholder or more 
shareholders, acting in a concerted way, 
is materially in conflict with the interests 
of the company. In such cases, the 
Supervisory Board and the Board of 
Management, in accordance with their 
statutory responsibility, will evaluate all 
available options with a view to serving 
the best interests of the company, its 
shareholders and other stakeholders. 

The Board of the Foundation Akzo 
Nobel has reserved the right to make 
use of its binding nomination rights for 
the appointment of members of the 
Supervisory Board and of the Board of 
Management in such circumstances. 
Although a deviation from provision 4.3.3 
of the Code, the Supervisory Board 

and the Board of Management are of 
the opinion that these provisions will 
enhance the continuity of the company’s 
management and policies.

In the event of a hostile takeover bid, 
or other action which the Board of 
Management and Supervisory Board 
consider adverse to the company’s 
interests, the two Boards reserve 
the right to use all available powers 
(including the right to invoke a response 
time in accordance with provisions 4.1.6 
and 4.1.7 of the Code), while taking into 
account the relevant interests of the 
company and its affiliate enterprises  
and stakeholders.

AUDITORS

The external auditor is appointed by the 
AGM on proposal of the Supervisory 
Board. The appointment is reviewed 
every four years and the results of this 
review and assessment are reported to 
the AGM. The external auditor attends 
all regular Audit Committee meetings, 
as well as the majority of the additional 
meetings, and the meeting of the 

CORPORATE GOVERNANCE STATEMENT

No cumulative preferred shares have 

been issued to date. Cumulative preferred 

shares merely have a financing function, 

which means if necessary, and possible, 

they will be issued at or near the prevailing 

quoted price for common shares.

The AGM held on April 23, 2020, 

authorized the Board of Management for 

a period of 18 months after that date or, 

if earlier, until the date on which the AGM 

again extends the authorization – subject 

to approval from the Supervisory Board 

– to issue shares in the capital of the 

company free from preemptive rights, 

up to a maximum of 10% of the issued 

share capital. The Board of Management 

was also given a mandate to acquire, 

and to cancel held or acquired, common 

shares in the company’s share capital. 

The maximum number of shares that 

the company will hold in its own share 

capital at any time shall not exceed 10% 

of its issued share capital. 

Our new regional headquarters for South America was opened in Brazil. Known 

as the AkzoNobel House, it’s a great showcase for our passion for paint.

Anti-takeover provisions  

without any agreement having been 

the opinion that these provisions will 

and control

reached in relation to such a bid with 

enhance the continuity of the company’s 

According to the Code, the company 

the company. The same shall apply if 

management and policies.

exists that such a bid will be made, 

and the Board of Management are of 

is required to provide an overview of 

one shareholder, or more shareholders 

its actual or potential anti-takeover 

acting in a concerted way, hold a 

In the event of a hostile takeover bid, 

measures, and to indicate in what 

substantial percentage of the issued 

or other action which the Board of 

circumstances it is expected that they 

common shares of the company 

Management and Supervisory Board 

may be used. 

without making an offer. Or if, in the 

consider adverse to the company’s 

opinion of the Board of the Foundation 

interests, the two Boards reserve 

The priority shares may be considered 

Akzo Nobel, the exercise of the voting 

the right to use all available powers 

to constitute a form of anti-takeover 

rights by one shareholder or more 

(including the right to invoke a response 

measure, in relation to the right of 

shareholders, acting in a concerted way, 

time in accordance with provisions 4.1.6 

the Meeting of Holders of Priority 

is materially in conflict with the interests 

and 4.1.7 of the Code), while taking into 

Shares to make binding nominations 

of the company. In such cases, the 

account the relevant interests of the 

for appointments to the Board of 

Supervisory Board and the Board of 

company and its affiliate enterprises  

Management and the Supervisory 

Management, in accordance with their 

and stakeholders.

Board. The Foundation Akzo Nobel has 

statutory responsibility, will evaluate all 

confirmed that it intends to make use of 

available options with a view to serving 

such rights in exceptional circumstances 

the best interests of the company, its 

only. These circumstances include 

shareholders and other stakeholders. 

AUDITORS

situations where, in the opinion of the 

The external auditor is appointed by the 

Board of the Foundation, the continuity 

The Board of the Foundation Akzo 

AGM on proposal of the Supervisory 

of the company’s management and 

Nobel has reserved the right to make 

Board. The appointment is reviewed 

policies is at stake.

use of its binding nomination rights for 

every four years and the results of this 

the appointment of members of the 

review and assessment are reported to 

This may be the case if a public bid for 

Supervisory Board and of the Board of 

the AGM. The external auditor attends 

the common shares of the company 

Management in such circumstances. 

all regular Audit Committee meetings, 

has been announced, or has been 

Although a deviation from provision 4.3.3 

as well as the majority of the additional 

made, or the justified expectation 

of the Code, the Supervisory Board 

meetings, and the meeting of the 

Supervisory Board at which the fi nancial 
statements are approved.

During these meetings, the auditor 
discusses the outcome of the audit 
procedures and the refl ections thereof 
in the auditors’ report. In particular, the 
key audit matters are highlighted. The 
auditor receives the fi nancial information 
and underlying reports of the quarterly 
fi gures and can comment on and 
respond to this information. The external 
auditor is present at the AGM and 
shareholders may ask questions with 
regard to the audit.

Auditor independence
The Audit Committee and Board of 
Management report their dealings with 
the external auditor to the Supervisory 
Board annually, and also discuss the 
auditor’s independence. 

Other services
One area of particular focus in corporate 
governance is the independence of the 
auditors. The Audit Committee has been 
delegated direct responsibility for the 
compensation and monitoring of the 
auditors and the services they provide 
to the company. Pursuant to the Audit 
Profession Act, the auditors are prohibited 
from providing the company with services 
in the Netherlands other than “audit 
services aimed at providing reliability 
concerning the information supplied 
by the audited client for the benefi t of 
external users of this information and also 
for the benefi t of the Supervisory Board as 
referred to in the reports mentioned.” 

The company has taken the position 
that no additional services may be 
provided by the external auditor and 
its global network that do not meet 
these requirements, unless local 
statutory requirements so dictate. In 
order to anchor this in our procedures, 
the Supervisory Board adopted the 
AkzoNobel Rules on External Auditor 
Independence and Selection and the 
related AkzoNobeI Guidelines on Auditor 
Independence. These documents are 
available on our website.

Internal Audit
The Internal Audit function is mandated 
to provide the Board of Management, 
Executive Committee and Audit 
Committee with independent, objective 
assurance on the adequacy of the 
design and operating effectiveness of 
the internal control framework described 
below. The Internal Auditor reports to 
the Board of Management and has 
direct access to the Audit Committee 
and its chair. The function performs its 
mandate based on a risk-based audit 
plan, which is approved by the Board of 
Management and the Audit Committee. 
It reports a summary of the audit fi ndings 
quarterly to the Board of Management 
and Executive Committee, and the Audit 
Committee, which culminates in an 
annual assessment of the quality and 
effectiveness of the company’s internal 
control systems. 

SHARE DEALING RULES AND 
RULES ON DISCLOSURE 
CONTROL

In accordance with Dutch Iaw and 
regulations (including the European 
Market Abuse Regulation), the company 
maintains insider lists and exercises 
controls around the dissemination and 
disclosure of potentially price sensitive 
information. 

All employees and the members of 
the Board of Management, Executive 
Committee and Supervisory Board are 
subject to the AkzoNobel Share Dealing 
Rules, which limit their opportunities 
to trade in AkzoNobel securities. 
Transactions in AkzoNobeI shares 
carried out by Board of Management, 
Executive Committee and Supervisory 
Board members (including their closely 
associated persons) are, as and when 
required, notifi ed to the Dutch Authority 
for the Financial Markets (AFM).

The Board of Management, Executive 
Committee and Supervisory Board 
members require authorization from 
the General Counsel prior to carrying 

out any transactions in respect of 
AkzoNobeI securities, even in a so-called 
“open period”. In relevant cases, the 
General Counsel can prohibit carrying 
out transactions in respect of other 
companies’ securities. In addition, all 
employees are subject to the AkzoNobeI 
Rules on Disclosure Control.

INTERNAL CONTROLS AND RISK 
MANAGEMENT

Internal controls 
The company has strict procedures 
for internal controls. The Board of 
Management and Executive Committee 
have established several Risk, Control 
and Compliance Committees, which 
are explained on page 68. In 2020, 
we invested in enhancing our Internal 
Control Framework and Process, 
alongside the continued work on 
system embedded controls, standard 
role design and segregation of duty 
monitoring. An integrated Risk and 
Internal Control department supports all 
businesses and functions in their work. 

Risk management
Our risk management system is 
explained in more detail later in the 
next chapter. Reference is made to the 
Statement of the Board of Management 
relating to internal risk management and 
control systems.

The AkzoNobel internal control 
 framework

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i
t
a
c
n
u
m
m
o
c
d
n
a

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o
i
t
a
m
r
o
n

f

I

Monitoring activities

Control activities

Responding to risk

Setting objectives

Control environment

72

Leadership and governance  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Leadership and governance

73

 
 
RISK MANAGEMENT

Doing business inherently involves taking 
risks. By seeking to take balanced 
risks, we strive to be a successful and 
respected company. Risk management 
is an essential element of our corporate 
governance and strategy development. 
We continuously strive to foster a high 
awareness of business risks and internal 
control to provide transparency in our 
processes and operations. 

The Board of Management and 
Executive Committee are responsible 
for managing the risks associated with 
our activities and the establishment 
and adequate functioning of appropriate 
risk management and control systems 
(see Statement of the Board of 
Management). 

RISK MANAGEMENT 
FRAMEWORK 

Our risk management framework 
is based on the Enterprise Risk 
Management – Integrated Framework 
of COSO and the Dutch Corporate 
Governance Code. It provides 
reasonable assurance that our business 
objectives can be achieved and our 
obligations to customers, shareholders, 
employees and society can be met. 
For more information on our risk 
management framework, visit the Risk 
management section on our website.

RISK MANAGEMENT IN 2020 

Risk management is a company-wide 
activity, under the responsibility of the 
Board of Management and Executive 
Committee, focused on the areas of 
major risk exposure.

During 2020, we held a signifi cant 
number of enterprise risk workshops 
across the organization, including 
dedicated workshops on fraud risks 
in response to the rapidly changing 
environment due to COVID-19. Risk 
scenarios identifi ed are prioritized 
by responsible management teams 

Risk response
per risk profile

Actions

Risk 
profiles

Enterprise
Risk
Management
process

Risk identification
and assessment

Risk 
profiles
and
risk
responses

Risk 
consolidation

Risk
transparency

Executive
Committee Top 10 risks
and risk responses

Enterprise
Risk
Management
reporting

  Functions
and
business
      units Top 10
           risks and risk
             responses

Supervisory
Board

Areas of
   major risk    
exposure (projects)                    
Top 10 risks and                        
      risk responses                                        

and functional experts, and adequate 
mitigating actions are defi ned. We 
consider risk assessment and mitigation 
to be a continuous process, carried out 
against the background of an evolving 
risk landscape, which includes short, 
medium and longer term challenges. 

employee health and well-being and 
minimize business disruption.

The symbols alongside the risk 
descriptions opposite represent 
management’s assessment of risk 
development, compared with 2019.

The risk of a global pandemic 
materialized in 2020. By acting 
adequately and appointing a global 
COVID-19 response team, working with 
local response teams, we implemented 
mitigating actions to safeguard 

(For information related to fi nancial 
risk, see Note 27 of the Consolidated 
fi nancial statements).

Symbols indicate the following:
Risk assessed to increase.  
Risk assessed to remain fairly stable.  

74

Leadership and governance  |  AkzoNobel Report 2020

   
RISK MANAGEMENT

Doing business inherently involves taking 

risks. By seeking to take balanced 

risks, we strive to be a successful and 

respected company. Risk management 

is an essential element of our corporate 

governance and strategy development. 

We continuously strive to foster a high 

awareness of business risks and internal 

control to provide transparency in our 

processes and operations. 

The Board of Management and 

Executive Committee are responsible 

for managing the risks associated with 

our activities and the establishment 

and adequate functioning of appropriate 

risk management and control systems 

(see Statement of the Board of 

Management). 

RISK MANAGEMENT 

FRAMEWORK 

Our risk management framework 

is based on the Enterprise Risk 

Management – Integrated Framework 

of COSO and the Dutch Corporate 

Governance Code. It provides 

reasonable assurance that our business 

objectives can be achieved and our 

obligations to customers, shareholders, 

employees and society can be met. 

For more information on our risk 

management framework, visit the Risk 

management section on our website.

RISK MANAGEMENT IN 2020 

Risk response

per risk profile

Actions

Risk 

profiles

Enterprise

Risk

Management

process

Risk identification

and assessment

Risk 

profiles

and

risk

responses

consolidation

Risk 

Risk

transparency

Executive

Committee Top 10 risks

and risk responses

Enterprise

Risk

Management

reporting

  Functions

and

business

Supervisory

Board

      units Top 10

           risks and risk

             responses

Areas of

   major risk    

exposure (projects)                    

Top 10 risks and                        

      risk responses                                        

Risk management is a company-wide 

and functional experts, and adequate 

employee health and well-being and 

activity, under the responsibility of the 

mitigating actions are defi ned. We 

minimize business disruption.

Board of Management and Executive 

consider risk assessment and mitigation 

Committee, focused on the areas of 

to be a continuous process, carried out 

The symbols alongside the risk 

major risk exposure.

against the background of an evolving 

descriptions opposite represent 

During 2020, we held a signifi cant 

medium and longer term challenges. 

development, compared with 2019.

risk landscape, which includes short, 

management’s assessment of risk 

number of enterprise risk workshops 

across the organization, including 

The risk of a global pandemic 

(For information related to fi nancial 

dedicated workshops on fraud risks 

materialized in 2020. By acting 

risk, see Note 27 of the Consolidated 

in response to the rapidly changing 

adequately and appointing a global 

fi nancial statements).

environment due to COVID-19. Risk 

COVID-19 response team, working with 

scenarios identifi ed are prioritized 

local response teams, we implemented 

by responsible management teams 

mitigating actions to safeguard 

Symbols indicate the following:

Risk assessed to increase.  

Risk assessed to remain fairly stable.  

External – Strategic

Global economy and the
geopolitical context  
The unpredictable world’s 
geo-political situation, with  
its impact on supply and  
demand and the highly 
competitive markets in which 
we operate, require ongoing 
attention to protect our  
financial performance. 

Mitigating actions
•  Continued focus on opera-
tional cost and complexity 
reduction

•  Deployment of commercial 

and procurement excellence 
programs

•  Geo-political assessment as 
part of investment decisions 
and medium term operational 
planning 

External – Strategic

Strategic moves in our  
value chain  
An accumulation of strategic 
moves (horizontally and/or  
ver ti  cally) could impact our 
compe titive position and/ 
or increase the vulnerability  
of operations. 

Mitigating actions
•  Maintain industry, market 

and competitive intelligence 
analysis of competitors, 
customers and suppliers, and 
the ability to respond rapidly
•  Identify opportunities for M&A, 
based on strong strategic and 
financial rationale

•  Secure freedom to invest 

through strategic alignment 
with shareholders and  
other stakeholders 

• 
External – Strategic

Pandemic   
The risk of a global pandemic 
materialized in 2020. The 
company acted to safeguard 
employee health and well-

being and minimize business 
disruption. 

as environmental, human rights 
and competition law).

Mitigating actions
•  Safety guidelines for our staff, 
contractors and/or third-party 
suppliers working on our 
premises, updated in real time 
based on local regulations/
guidance

•  Well-being support to our staff
•  Agility of supply chain and 

distribution channels

•  Continuous monitoring of 

impact of pandemic, including 
updating of forecasts 

•  Continued focus on opera-
tional cost and complexity 
reduction

External – Operational

Information technology 
and cybersecurity  
Our longer term IT strategy 
means we increasingly rely 
on fewer consolidated critical 
applications. With the number  
of digital business transactions 
on the increase, the non- 
availability of IT systems – or 
unauthorized access – could 
have a direct impact on our 
business processes, competitive 
position and reputation. 

Mitigating actions
•  Continuation of system 
(ERP) consolidation to 
increase robustness of digital 
landscape

•  Broaden lifecycle planning for 

key applications

•  Embedding a cybersecurity 
culture (intensified training, 
awareness creation) 

External – Compliance

Complying with laws  
and regulatory develop-
ment  
As a global player, we are 
exposed to increasingly stringent 
laws and regulations covering a 
growing range of subjects (such 

Mitigating actions
•  Fostering open and trans-
parent culture, continuous 
education and training 
•  Continuing implementation 
of Integrity and Compliance 
governance model 

•  Operate under state-of-the-
art safety and compliance 
requirements for our 
manufacturing and R&D sites 

Internal – Strategic

Organic growth  
Market leadership in parts of the 
world where our markets are 
growing is a cornerstone of our 
strategy. A global presence, in 
combination with locally tailored 
go-to-market models, is an 
essential ingredient for success. 

Mitigating actions
•  Renewed BU strategic 

•  Partnering with innovative 
startups (Paint the Future)
•  IT resources to support new 
technology applications  

Internal – Operational

Management of change  
We recognize the risks 
associated with continuous 
change, as well as the need to 
invest in building an organization 
structure which encourages 
and embraces change, while 
balancing opportunity and 
managing risk.  

Mitigating actions
•  Global Process Owners 

continue implementation of 
standard solutions across the 
company 

•  Reward system sets desired 
behavioral changes in motion 
and keeps momentum
•  Launch of organizational 

health initiatives and periodic 
tracking of progress

mandates to underpin strategy 

•  Range of programs to attract 

•   Investment in sales capability 

and retain talent

and deployment of commercial 
excellence programs

•  Further leverage digitally driven 

marketing 

•  Driving demand sensing, 

product innovation and supply 
chain agility through Integrated 
Business Planning

Internal – Strategic

Innovation, identification 
and successful imple men-
tation of major trans-
forming technologies  
Our leadership positions and 
future success are underpinned 
by investment in research, the 
adoption of major transforming 
technologies and continuous 
development of the talents and 
skills of our people.

Mitigating actions
•  Improve product management 

lifecycle

Internal – Operational

Analytics and big data  
In order to utilize data analytics 
and “big data” to support even 
better decision-making, we 
recognize the need to invest 
in an appropriate organization 
structure and governance 
framework with common 
standards, methods and tools 
to deliver insightful information 
across the company.

Mitigating actions
•  Risk and mitigation ownership 

with an empowered 
community of Global Process 
Owners

•  Define and align master data 
definition, quality standards 
and priorities

•  Extended set of key controls

74

Leadership and governance  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Leadership and governance

75

   
 
INTEGRITY AND COMPLIANCE MANAGEMENT

We’re committed to leading with 
integrity in our industry. It’s one of 
our three core values. We continue 
to further advance and expand our 
Integrity and Compliance program 
to help ensure compliance with 
laws and regulations and guide 
our employees to make fair and 
honest decisions every day.

Below is a summary of the 2020 
priorities and activities, and the 
outcomes thereof, as required pursuant 
to the Dutch Decree on the publication 
of non-financial information. 

GOVERNANCE AND 
 ORGANIZATION 

The Executive Committee is responsible 
for maintaining a culture of integrity 
and ensuring an effective compliance 
control framework. The Supervisory 
Board’s Audit Committee oversees this 
responsibility. The Executive Committee 
has delegated certain responsibilities 
to the following committees (for more 
details visit our website):

Integrity and Compliance 
Committee
Reviews investigations into material 
violations of laws, regulations and 
internal rules, and SpeakUp! reports. 
Also decides on disciplinary measures 
and control improvement actions, and 
monitoring and responding to any trends 
or irregularities. By submitting these 
cases through a central Integrity and 
Compliance Committee, we ensure 
transparency and consistency of 
measures throughout the organization.

Risk, Control and Compliance 
Committees (RCC)
Responsible for supervising the 
effectiveness of the control environment 
and reviewing weaknesses in this 

76

Leadership and governance  |  AkzoNobel Report 2020

environment, as well as progress on 
improvement actions. There are eight 
Business Unit RCCs and four Functional 
RCCs, in addition to a Group RCC. They 
each met quarterly in 2020.

Human Rights Committee
Responsible for supervising our Human 
Rights Control Framework and  
driving further expansion of the human 
rights program. To learn more, including 
details of how our approach to human 
rights helped our EcoVadis rating 
improve, see Note 4 of the Sustainability 
statements. 

Privacy Committee
Responsible for supervising the com- 
pany’s Privacy Control Framework and 
driving further expansion of the data  
privacy program. In 2020, several critical  
projects were delivered. These included 
the launch of a new tool for cookie 
compliance, which helps to ensure 
required consent is given by website 
visitors before cookies are used for 
analytics and other marketing purposes. 
We also introduced automated 
workflows for handling data subject 
requests to ensure they are handled in 
line with applicable privacy laws.

Integrity and Compliance 
function
Day-to-day management of our 
Integrity and Compliance Framework 
is delegated to the Integrity and 
Compliance team, led by the Director of 
Integrity and Compliance, who reports 
to the General Counsel. The team 
includes legal experts in competition law; 
anti-bribery and anti-corruption; export 
control and sanctions; data privacy; and 
human rights. 

The Integrity and Compliance managers 
contribute to further strengthening the 
culture of integrity by identifying and ad - 
dressing local risks and cooperating with 
other functions to monitor controls and 
follow up on SpeakUp! cases. In 2020, 
the heads of Integrity and Compliance, 
Internal Control and Internal Audit met 
monthly to discuss findings and actions.

RISK MANAGEMENT

Every year, each business unit (BU) 
and major function identifies its key 
compliance risks and defines actions to 
mitigate these risks. These actions form 
part of the BU/function integrity and 
compliance plan, which in turn forms 
part of a larger BU/function legal plan. 

POLICY MANAGEMENT 

In 2020, we continued to expand our 
Policy Portal, a one-stop-shop for key 
policies, rules and procedures relating 
to our global processes. By reducing 
complexity and increasing transparency, 
it’s easier for employees to access and 
understand which rules apply to their 
job. For example, during the year we 
issued rules and procedures on who has 
authority to approve certain decisions, 
receiving or offering gifts, and hospitality 
events. We also distributed business-
friendly do’s and don’ts, for example 
regarding parallel imports in Europe and 
e-commerce globally. Our policies and 
supporting tools increase awareness 
and knowledge across the company. 
No major risks or issues have been 
identified in these compliance fields.

To ensure we maintain and strengthen 
our culture of integrity, the Integrity and 
Compliance team – together with various 
functions and stakeholders – focuses 
efforts on three key areas: 
•  Help leaders to lead by example
•  Build capabilities through training
•  Build awareness through 

communication campaigns

AWARENESS AND EDUCATION

In 2020, we continued to counsel and 
educate employees on integrity and 
compliance rules and controls through 
e-learnings and in-person sessions. 
Business-friendly do’s and don’ts were 
also issued to designated employees in 
specific compliance fields.

INTEGRITY AND COMPLIANCE MANAGEMENT

We’re committed to leading with 

integrity in our industry. It’s one of 

our three core values. We continue 

to further advance and expand our 

Integrity and Compliance program 

to help ensure compliance with 

laws and regulations and guide 

our employees to make fair and 

honest decisions every day.

Below is a summary of the 2020 

priorities and activities, and the 

environment, as well as progress on 

The Integrity and Compliance managers 

improvement actions. There are eight 

contribute to further strengthening the 

Business Unit RCCs and four Functional 

culture of integrity by identifying and ad - 

RCCs, in addition to a Group RCC. They 

dressing local risks and cooperating with 

each met quarterly in 2020.

Human Rights Committee

other functions to monitor controls and 

follow up on SpeakUp! cases. In 2020, 

the heads of Integrity and Compliance, 

Responsible for supervising our Human 

Internal Control and Internal Audit met 

Rights Control Framework and  

monthly to discuss findings and actions.

driving further expansion of the human 

rights program. To learn more, including 

details of how our approach to human 

rights helped our EcoVadis rating 

RISK MANAGEMENT

improve, see Note 4 of the Sustainability 

Every year, each business unit (BU) 

statements. 

Privacy Committee

and major function identifies its key 

compliance risks and defines actions to 

mitigate these risks. These actions form 

outcomes thereof, as required pursuant 

Responsible for supervising the com- 

part of the BU/function integrity and 

to the Dutch Decree on the publication 

pany’s Privacy Control Framework and 

compliance plan, which in turn forms 

of non-financial information. 

driving further expansion of the data  

part of a larger BU/function legal plan. 

GOVERNANCE AND 

 ORGANIZATION 

privacy program. In 2020, several critical  

projects were delivered. These included 

the launch of a new tool for cookie 

compliance, which helps to ensure 

POLICY MANAGEMENT 

required consent is given by website 

In 2020, we continued to expand our 

The Executive Committee is responsible 

visitors before cookies are used for 

Policy Portal, a one-stop-shop for key 

for maintaining a culture of integrity 

analytics and other marketing purposes. 

policies, rules and procedures relating 

and ensuring an effective compliance 

We also introduced automated 

to our global processes. By reducing 

control framework. The Supervisory 

workflows for handling data subject 

complexity and increasing transparency, 

Board’s Audit Committee oversees this 

requests to ensure they are handled in 

it’s easier for employees to access and 

responsibility. The Executive Committee 

line with applicable privacy laws.

understand which rules apply to their 

has delegated certain responsibilities 

job. For example, during the year we 

to the following committees (for more 

Integrity and Compliance 

issued rules and procedures on who has 

details visit our website):

function

authority to approve certain decisions, 

Day-to-day management of our 

receiving or offering gifts, and hospitality 

Integrity and Compliance 

Integrity and Compliance Framework 

events. We also distributed business-

Committee

is delegated to the Integrity and 

friendly do’s and don’ts, for example 

Reviews investigations into material 

Compliance team, led by the Director of 

regarding parallel imports in Europe and 

violations of laws, regulations and 

Integrity and Compliance, who reports 

e-commerce globally. Our policies and 

internal rules, and SpeakUp! reports. 

to the General Counsel. The team 

supporting tools increase awareness 

Also decides on disciplinary measures 

includes legal experts in competition law; 

and knowledge across the company. 

and control improvement actions, and 

anti-bribery and anti-corruption; export 

No major risks or issues have been 

monitoring and responding to any trends 

control and sanctions; data privacy; and 

identified in these compliance fields.

or irregularities. By submitting these 

human rights. 

cases through a central Integrity and 

Compliance Committee, we ensure 

To ensure we maintain and strengthen 

transparency and consistency of 

our culture of integrity, the Integrity and 

AWARENESS AND EDUCATION

measures throughout the organization.

Compliance team – together with various 

In 2020, we continued to counsel and 

functions and stakeholders – focuses 

educate employees on integrity and 

Risk, Control and Compliance 

efforts on three key areas: 

compliance rules and controls through 

Committees (RCC)

•  Help leaders to lead by example

e-learnings and in-person sessions. 

Responsible for supervising the 

•  Build capabilities through training

Business-friendly do’s and don’ts were 

effectiveness of the control environment 

•  Build awareness through 

also issued to designated employees in 

and reviewing weaknesses in this 

communication campaigns

specific compliance fields.

Communication campaigns
Employees are regularly informed about 
compliance risks and duties. For example, 
in 2020, we ran campaigns to educate 
employees about external fraud threats, 
hospitality and gifts compliance and our 
internal reporting system. We also focus 
on a different aspect of integrity every 
month to help employees make fair and 
honest decisions every day. In November, 
a global Integrity Week was held focused 
on protecting company data. 

E-learning
Employees are required to follow 
mandatory e-learnings on various 
subjects, including our Code of 
Conduct, Life-Saving Rules, operating 
a diverse and respectful workplace, 
fraud, competition law, export control, 
information security and data privacy. 

Training sessions
A number of face-to-face and virtual 
trainings are provided on integrity and 
compliance related topics. Due to the 
challenges posed by COVID-19, video 
conference trainings (including polls and 
Q&As) were offered to help increase 
employee engagement.

DUE DILIGENCE

We have processes in place to perform 
due diligence screenings on M&A targets 
and business partners. During 2020, we 
automated the screening of customers, 
suppliers and transactions in the area of 
export control and sanctions. 

MONITORING

We have several processes to monitor 
compliance with our rules by employees 
and business partners. Managers are 
also required to self-assess and confirm 
compliance with company rules as part 
of the internal control self-assessment. 
Supplier performance is monitored 
through the EcoVadis self-assessment 
and Together for Sustainability audits. 
We also periodically screen high risk 

business partners registered in the third 
party compliance management tool. 

During 2020, we launched our annual 
Code of Conduct declaration to senior 
leadership, with a 100% completion rate 
in two weeks. All our employees were 
then asked to reconfirm compliance.

Internal Audit performs numerous audits 
on our operations. Their audit plan is 
risk-based and takes account of prior 
compliance and internal control findings. 
In 2020, several internal audits were  
held to validate compliance with our 
rules in certain units; and we advanced 
our Gift, Hospitality and Conflict of 
Interest Register for more transparency 
on gifts received and provided, and on 
potential conflicts between the company’s 
interests and personal interests.

GRIEVANCE AND INVESTIGATION

Our whistleblowing framework was 
named #1 out of all top companies 
in the Netherlands by Transparency 
International NL. Our SpeakUp! grievance 
mechanism enables employees and 
third parties to raise concerns about 
compliance with our Code of Conduct. 
Strict principles of confidentiality, respect 
for anonymity, non-retaliation, objectivity 
and the right to be heard are applied.  
A strict protocol means investigators 
must follow certain planning, 
investigation and reporting steps to 
ensure the right quality and speed.

In 2020, the total number of reports 
increased slightly, partly due to COVID-
19 related concerns. We continue to 
see higher levels of reporting through 
our SpeakUp! hotline and online 
(180 SpeakUp! vs 70 direct reporting). 
All reports and alerts led to 35 dismissals 
and various other disciplinary measures 
and control improvements, confirming the 
value of our grievance framework.

For more details, visit
https://akzo.no/SpeakUp

REPORTING

During 2020, the Director of Integrity 
and Compliance reported twice to the 
Executive Committee and the Audit 
Committee of the Supervisory Board on 
material developments of the Integrity 
and Compliance Program. Should 
there be any material investigation 
matters, these are discussed with our 
external auditor on a quarterly basis. 
No individual matters or disciplinary 
actions have been discussed with the 
Integrity and Compliance Committee 
that would warrant separate disclosure 
in this annual report. Should there be 
any material compliance matters or 
material internal control weaknesses or 
improvements in the future, these will 
be addressed through the RCCs and 
discussed with the Audit Committee and 
external auditor and, where appropriate, 
disclosed in accordance with the 
applicable legal requirements. 

SpeakUp! reports 

Total reports and alerts registered

Reports received through SpeakUp!

   Integrity

   Safety

   Sustainability

Dismissals resulting from SpeakUp! reports

Conclusions SpeakUp! reports: 
   Substantiated 
   Unsubstantiated 
   Other (e.g. referred)

2018

238

104

    50

6

48

14 
42 
48

2019

222

164

59

5

100

28 
82 
54

2020

250

180

61

21

98

6

27 
70 
46

In 2020, 56 reports and alerts were received outside our SpeakUp! mechanism, 43 of which were unsubstantiated, leading 
to 29 dismissals.

76

Leadership and governance  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Leadership and governance

77

 
 
 
 
REMUNERATION REPORT

This report describes the imple-
mentation of our Remuneration 
Policy in 2020 for members  
of the Board of Management and 
Supervisory Board. 

We have a clear strategic focus to be - 
come the reference in paints and coatings 
with strong global brands, leading market 
positions and a balanced geographic 
exposure across all regions. Our strategy 
is aimed at long-term value creation. 

To realize our strategy and create 
the long-term value we aim for, it’s 
essential that we can attract and retain 
high caliber members to our Board of 
Management and Supervisory Board. 
This is reflected in the remuneration 
policies for each of these boards. 

The Remuneration Policy for the Board 
of Management (the “Policy”) was first 
adopted by shareholders at the Annual 
General Meeting (AGM) in 2005. It has 
undergone several amendments since 
then – most recently in 2018 – and was 
adopted by shareholders at the Annual 
General Meeting (AGM) in 2020 (with 
92% of votes in favor). Details about its 
implementation in 2020 can be found 
below in chapter 1. 

The Remuneration Policy for the 
Supervisory Board was adopted by 
shareholders at the 2014 AGM, with 
some limited changes being approved at 
the AGM in 2020 (with 99% of votes in 
favor). Details about the implementation 
of the current policy in 2020 are in 
chapter 2. 

The execution of remuneration for 
both the Board of Management and 
Supervisory Board has been fully 
compliant with the applicable policies. 
The revised European directive on the 
encouragement of long-term shareholder 
engagement (SRD II), and its codification 
in Dutch law, have been considered in 
the disclosure presented in this report.

78

Leadership and governance  |  AkzoNobel Report 2020

For a full description of the 
Remuneration Policy for both the Board 
of Management and the Supervisory 
Board, please visit our website.

The remuneration for the financial year 
2020, as described in this report, is 
subject to an advisory vote at the 2021 
AGM. Questions raised in the 2020 
AGM regarding remuneration items were 
addressed in the respective meeting, 
resulting in 94% votes in favor of the 
2019 Remuneration report.

1.  REMUNERATION FOR THE 
BOARD OF MANAGEMENT 

The Policy is designed to enable the 
Board of Management to achieve the 
company’s objectives, while balancing 
the perspectives of shareholders and 
other key stakeholders. The focus on 
performance is achieved by including 
both short- and long-term incentives, to 
ensure that the Board of Management 
reaches the annual expected level of 
performance, while bearing in mind the 
sustainability of the company.

The remuneration principles that 
apply for the Board of Management 
are aligned with those applied more 
broadly in the company. This provides a 
shared sense of purpose and direction 
at different management levels and 
a shared reward when success is 
achieved.

When implementing the Policy, the 
Remuneration Committee consults with 
external remuneration professionals to 
obtain appropriate benchmark data, 
and on other matters where it requires 
independent advice. 

Variable remuneration provides an incen-
tive to realize long-term value creation. 
For the short term, the Supervisory Board 
sets operational targets over a one-year 
period that are crucial to the company 
and are pre-conditions to value creation. 
The biggest portion of the remuneration 
packages of Board of Management 

members is directly aimed at strategic 
priorities that will contribute to building 
sustainable long-term value creation, with 
targets for the return for shareholders and 
the return on invested capital. Following 
the separation of Specialty Chemicals, 
a one-off long-term incentive to reward 
bringing value creation at a higher level 
has been added for the performance 
period 2018-2020.

Prior to agreeing on incentives, the 
Remuneration Committee conducted 
scenario analyses of the possible 
financial outcomes of meeting different 
performance levels, and how they 
may affect the structure and value 
of the Board of Management’s total 
remuneration.

In 2020, the labor market peer group, as 
referred to in the Policy, consisted of the 
following companies:

• Ahold Delhaize 
• Air Liquide 
• ASML 
• DSM 
• Ferro Corporation  • Signify
• Henkel 
• KPN 
• LafargeHolcim  
• PPG Industries 
• Randstad

• RELX Group
• RPM
   International
• Sherwin-Williams

• Sika
• The Linde Group
• Vopak
• Wolters Kluwer

One table on page 79 specifies the 
elements of the Remuneration Policy, 
describing purpose, design and the 
link to our company strategy, as well as 
their (potential) value. The other table 
on page 79 gives an overview of the 
remuneration of the members of the 
Board of Management who were in 
office in 2020. Although we temporarily 
suspended our financial ambition as a 
result of COVID-19, no changes were 
made to the incentive plans of the Board 
of Management.

Base salary
The Remuneration Committee reviewed 
the salaries of members of the Board 
of Management during the year, 
considering market data, inflation data 

REMUNERATION REPORT

This report describes the imple-

mentation of our Remuneration 

Policy in 2020 for members  

of the Board of Management and 

Supervisory Board. 

For a full description of the 

members is directly aimed at strategic 

Remuneration Policy for both the Board 

priorities that will contribute to building 

of Management and the Supervisory 

sustainable long-term value creation, with 

Board, please visit our website.

targets for the return for shareholders and 

the return on invested capital. Following 

The remuneration for the financial year 

the separation of Specialty Chemicals, 

2020, as described in this report, is 

a one-off long-term incentive to reward 

subject to an advisory vote at the 2021 

bringing value creation at a higher level 

AGM. Questions raised in the 2020 

has been added for the performance 

We have a clear strategic focus to be - 

AGM regarding remuneration items were 

period 2018-2020.

come the reference in paints and coatings 

addressed in the respective meeting, 

with strong global brands, leading market 

resulting in 94% votes in favor of the 

Prior to agreeing on incentives, the 

positions and a balanced geographic 

2019 Remuneration report.

Remuneration Committee conducted 

exposure across all regions. Our strategy 

is aimed at long-term value creation. 

To realize our strategy and create 

the long-term value we aim for, it’s 

1.  REMUNERATION FOR THE 

BOARD OF MANAGEMENT 

scenario analyses of the possible 

financial outcomes of meeting different 

performance levels, and how they 

may affect the structure and value 

of the Board of Management’s total 

essential that we can attract and retain 

The Policy is designed to enable the 

remuneration.

high caliber members to our Board of 

Board of Management to achieve the 

Management and Supervisory Board. 

company’s objectives, while balancing 

In 2020, the labor market peer group, as 

This is reflected in the remuneration 

the perspectives of shareholders and 

referred to in the Policy, consisted of the 

policies for each of these boards. 

other key stakeholders. The focus on 

following companies:

performance is achieved by including 

The Remuneration Policy for the Board 

both short- and long-term incentives, to 

• Ahold Delhaize 

• RELX Group

of Management (the “Policy”) was first 

ensure that the Board of Management 

• Air Liquide 

• RPM

adopted by shareholders at the Annual 

reaches the annual expected level of 

General Meeting (AGM) in 2005. It has 

performance, while bearing in mind the 

undergone several amendments since 

sustainability of the company.

• Ferro Corporation  • Signify

• ASML 

• DSM 

• Henkel 

• KPN 

   International

• Sherwin-Williams

• Sika

• The Linde Group

then – most recently in 2018 – and was 

adopted by shareholders at the Annual 

The remuneration principles that 

General Meeting (AGM) in 2020 (with 

apply for the Board of Management 

• LafargeHolcim  

• Vopak

92% of votes in favor). Details about its 

are aligned with those applied more 

• PPG Industries 

• Wolters Kluwer

implementation in 2020 can be found 

broadly in the company. This provides a 

• Randstad

below in chapter 1. 

shared sense of purpose and direction 

at different management levels and 

One table on page 79 specifies the 

The Remuneration Policy for the 

a shared reward when success is 

elements of the Remuneration Policy, 

Supervisory Board was adopted by 

achieved.

shareholders at the 2014 AGM, with 

describing purpose, design and the 

link to our company strategy, as well as 

some limited changes being approved at 

When implementing the Policy, the 

their (potential) value. The other table 

the AGM in 2020 (with 99% of votes in 

Remuneration Committee consults with 

on page 79 gives an overview of the 

favor). Details about the implementation 

external remuneration professionals to 

remuneration of the members of the 

of the current policy in 2020 are in 

obtain appropriate benchmark data, 

Board of Management who were in 

The execution of remuneration for 

independent advice. 

suspended our financial ambition as a 

result of COVID-19, no changes were 

both the Board of Management and 

Variable remuneration provides an incen-

made to the incentive plans of the Board 

Supervisory Board has been fully 

tive to realize long-term value creation. 

of Management.

compliant with the applicable policies. 

For the short term, the Supervisory Board 

The revised European directive on the 

sets operational targets over a one-year 

Base salary

encouragement of long-term shareholder 

period that are crucial to the company 

The Remuneration Committee reviewed 

engagement (SRD II), and its codification 

and are pre-conditions to value creation. 

the salaries of members of the Board 

in Dutch law, have been considered in 

The biggest portion of the remuneration 

of Management during the year, 

the disclosure presented in this report.

packages of Board of Management 

considering market data, inflation data 

The elements of the Remuneration Policy strategy
The goal of our Remuneration Policy for the Board of Management is to offer an on-target total remuneration package  
around the median of the labor market peer group.

Purpose

Strategy

Total direct compensation  
Is the basis for benchmark efforts, i.e. the reference to 
the labor market peer group.

Base salary and variable income. Variable income concerns the performance-related 
short-term incentive (STI) and the long-term incentive plan (LTI). In addition, Board of 
Management members are entitled to certain benefits.

Value

Value of each respective item is 
specified in more detail below.

Base salary  
Basic pay for the job.

Aims to provide a fair and competitive basis for the total pay level to attract high 
caliber leaders. Annual review based on the market movement in the Netherlands 
and peer companies. In-depth benchmark at least every three years.

Base salaries at AkzoNobel target 
the median of the labor market 
peer group.

Short-term incentive (STI)  
Incentive aligning short-term business objectives and 
business drivers toward long-term value creation. 
Driving pay for performance.

The Supervisory Board sets operational targets for the respective performance year 
and determines the extent to which they have been achieved. By ensuring that 
long-term value creation is properly reflected in stretched yet achievable targets, the 
realization of strategic business objectives is addressed. In total, 70% of the at-target 
STI is linked to financial objectives and 30% is related to personal objectives.

Long-term incentive (LTI)  
Encourage long-term, sustainable economic and 
shareholder value creation – both absolute and relative 
to competitors – and to align Board of Management 
interests with those of shareholders, as well as ensuring 
retention of the members of the Board of Management. 

Performance shares are awarded every year, to be converted into shares upon 
realization of predefined targets, observing a three-year vesting period. An additional 
two-year holding period after vesting applies. Performance targets are based on 
company strategy, driving long-term value creation. All LTI targets are linked to 
financial goals. Performance is measured over three financial years, starting with the 
year of grant.

On-target performance: 100% of 
annual base salary for the CEO 
and 65% for the CFO. Maximum 
opportunity capped at 150% 
of on-target. Threshold: No STI 
pay-out below threshold level.

The grant equals 150% of base 
salary. Maximum vesting oppor-
tunity is 150% of the number of 
performance shares vested.

Shareholding requirement  
Aligning reward to the interests of stakeholders, and 
emphasizing confidence in performance and strategy.

Members of the Board of Management are expected to build up a shareholding 
in the company; the minimum shareholding requirement must be accrued in five 
years. Considered are shares privately purchased and vested shares granted under 
AkzoNobel share-based compensation plans.

The minimum shareholding 
requirement is 300% of annual 
base salary for the CEO and 
150% for the CFO.

Pension and other benefits  
Post-retirement remuneration and other benefits, 
creates alignment with market practice.

A company-paid contribution to allow participation in a private pension plan, as 
applicable to Netherlands-based employees. Other benefits include sick pay (aligned 
with Netherlands-based employees) and a company car.

Goal setting  
Goal setting is crucial to driving pay for performance 
aligned with company strategy and to ensure that 
decisions made and results delivered are aligned with 
the interests of our stakeholders.

Supervisory Board sets goals, their respective weight and targets (i.e. metric) for the 
respective performance year under the STI and LTI scheme, considering:  
(1) Company strategy (2) Focus on long-term value creation (3) Historical perfor-
mance, business future outlook, and circumstances and priorities (4) Stakeholder 
expectations.

Pension contributions aligned 
with plans in place for employees 
in the Netherlands. Other benefits 
aligned with market practice.

Goals must be stretching yet 
achievable.

and the level of increases that were to 
be applied for AkzoNobel employees in 
the Netherlands, including those who are 
covered by a collective labor agreement. 
Increases to the value of 2.75% of 
base salary were agreed, effective as of 
January 1, 2020:
•  Thierry Vanlancker, CEO: €1,033,500
•  Maarten de Vries, CFO: €695,500

Short-term incentive (STI) 
In 2020, the financial objectives of the 
short-term incentive were return on  
sales (ROS) and operational cash 
flow (OCF), with each metric having a 
weighting of 35%. The individual and 
qualitative objectives reflect progress 
towards the achievement of long-term 
strategic objectives, with a weighting  
of 30%. 

The company does not disclose the 
exact actual targets, as these are 
con sidered commercially sensitive. In 
view of transparency, we categorize 
our target realization as follows: zero 
pay-out, below target, at target, above 
target or maximum pay-out. In 2020, the 
achievement on ROS was above target 
and the achieve ment on OCF was  
below target. 

chapter 2. 

and on other matters where it requires 

office in 2020. Although we temporarily 

Remuneration Board of Management for the reported financial year

in €

Thierry Vanlancker
Chief Executive Officer

Maarten de Vries
Chief Financial Officer

Fixed 
remuneration

Variable 
remuneration

Post-contract 
compensation3

Total 
remuneration

Base  
salary

Fringe 
benefits1

One-year  
variable

Multi-year variable

LTI2

PIP4

Proportion of fixed 
and variable  
remuneration

 1,033,500 

 9,700 

 1,139,124 

 1,109,7655  

2,067,000

 202,600 

 5,561,689 

0.22/0.78

 695,500 

 33,700 

 498,256 

 804,9026  

1,391,000

 136,300 

 3,559,658 

0.24/0.76

1 Social security contributions and car arrangement.
2 Amounts based on IFRS2 expenses.

3  Compensation intended for build-up of retirement 

benefits instead of pension contributions.

4  PIP is the one-off Special Incentive Plan for the 

5  At December 31, 2020, these shares had a market 
value of 1,583,237. Total remuneration based on 
this value amounts to 6,035,161.

performance period 2018-2020.

6  At December 31, 2020, these shares had a market 
value of 1,348,124. Total remuneration based on 
this value amounts  
to 4,102,880.

78

Leadership and governance  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Leadership and governance

79

REMUNERATION REPORT

In determining the outcome of the STI 
elements, the Remuneration Committee 
applied a reasonableness test in which 
the actual level of the performance 
was critically assessed in light of the 
assumptions made at the beginning  
of the year, taking into account the 
impact of COVID-19. The test also 
included an assessment of the progress 
made with the strategic objectives under 
prevailing market conditions.

The Remuneration Committee 
subsequently determined that bonus 
payments for the Board of Management 
would be:
•  Thierry Vanlancker, CEO: €1,139,124 

(110.22% of salary)

•  Maarten de Vries, CFO: €498,256 

(71.64% of salary)

No matching shares were granted 
to the CEO or CFO in 2020, as this 
arrangement has been suspended for 
the period 2018 to 2020. The value 
of the share-matching plan for these 
three years is invested in the 2020 
Performance Incentive Plan.

LONG-TERM INCENTIVES (LTI)

Conditional grant LTI share plan 
2020-2022
The Remuneration Committee 
determines the grant levels to be made 
in respect of members of the Board 
of Management, within the limits and 
plans that have been approved by 
shareholders. In 2020, the CEO and 
CFO received a conditional grant of 
shares equivalent to the face value of 
150% of their annual base salaries. 
The grant price was determined based 
on the average share price of an 
AkzoNobel common share in the two 
weeks following publication of the annual 
results on February 12, 2020: 
•  18,747 shares were conditionally 

granted to Thierry Vanlancker, CEO

•  12,616 shares were conditionally 
granted to Maarten de Vries, CFO

Vesting of the conditional grant is 
linked to two performance metrics: 

return on investment (ROI) and relative 
total shareholder return (TSR), equally 
weighted and independently determining 
50% of the LTI vesting. The Supervisory 
Board reviews ROI performance 
measure and target each year and 
ensures that both are directly linked to 
the strategic direction. 

The performance level determines: (i) 
the performance level below which no 
shares vest; (ii) the performance level at 
which the target number of shares vest; 
and (iii) the performance level at which 
the maximum number of shares vest.

TSR is measured relative to an industry 
peer group, consisting of the following 
nine companies:
• Asian Paints  
• Axalta 
• Kansai Paint 
• Masco Corp 
• Nippon Paint 

• PPG
• RPM
   International
• Sherwin-Williams
• Tikkurilla

This industry peer group is reviewed 
on a regular basis to ensure that 
the companies in the group remain 
appropriate peers.  

The vesting schedule that will apply 
to the relative TSR metric is listed in 
the table below. When making the 
performance assessment, the TSR result 
of AkzoNobel is included within the 
ranked peer group.

Relative TSR vesting scheme for the 
conditional grants

Rank

1

2

3

4

5

6

7

8-10

Vesting (as % of 50% 
of conditional grant)

150

135

120

100

75

50

25

0

Vesting of the LTI Share Plan 
2018-2020
Under the LTI Share Plan 2018-2020, a 
conditional grant of 20,200 shares was 

80

Leadership and governance  |  AkzoNobel Report 2020

made to the CEO and a conditional grant 
of 17,200 shares made to the CFO.

In line with the Remuneration 
Policy, vesting of 50% of the shares 
conditionally granted is linked to 
AkzoNobel’s ROI performance. The 
company’s ROI performance at the 
end of the performance period was 
reviewed by the Supervisory Board. 
The Supervisory Board recognized that 
the initial ROI target was not fully in line 
with the company’s new strategy. They 
decided not to adjust the target, but to 
apply their discretionary power and to 
evaluate performance against the ROI 
target as defined and communicated at 
the beginning of 2020. This resulted in a 
vesting of 106% for this specific part of 
the long-term incentive.

For the 2018 conditional grant, 50% 
was linked to AkzoNobel’s relative total 
shareholder return (TSR) performance 
compared with the companies 
in a defined industry peer group. 
Independent external experts conducted 
an analysis to calculate the number 
of shares that will vest according to 
the TSR ranking. In order to adjust for 
changes in exchange rates, all local 
currencies were converted into euros. 

AkzoNobel’s TSR performance during 
the period 2018 to 2020 resulted in the 
sixth position within the ranking of the 
peer group companies. This ranking 
resulted in a vesting of 50% for this part 
of the long-term incentive.

Based on the company’s combined ROI 
and TSR performance, the final vesting 
percentage of the 2018 conditional grant 
– after including the dividend yield of 
14.37% during the performance period – 
equaled 89.21%. 

The Remuneration Committee 
determined that:
•  Thierry Vanlancker would vest 18,020 
shares, subject to a further two-year 
holding requirement. At December 31,  
2020, these shares had a market 
value of €1,583,237 

 
REMUNERATION REPORT

In determining the outcome of the STI 

return on investment (ROI) and relative 

made to the CEO and a conditional grant 

elements, the Remuneration Committee 

total shareholder return (TSR), equally 

of 17,200 shares made to the CFO.

applied a reasonableness test in which 

weighted and independently determining 

the actual level of the performance 

50% of the LTI vesting. The Supervisory 

In line with the Remuneration 

was critically assessed in light of the 

Board reviews ROI performance 

Policy, vesting of 50% of the shares 

assumptions made at the beginning  

measure and target each year and 

conditionally granted is linked to 

of the year, taking into account the 

ensures that both are directly linked to 

AkzoNobel’s ROI performance. The 

impact of COVID-19. The test also 

the strategic direction. 

included an assessment of the progress 

company’s ROI performance at the 

end of the performance period was 

made with the strategic objectives under 

The performance level determines: (i) 

reviewed by the Supervisory Board. 

prevailing market conditions.

the performance level below which no 

The Supervisory Board recognized that 

shares vest; (ii) the performance level at 

the initial ROI target was not fully in line 

The Remuneration Committee 

which the target number of shares vest; 

with the company’s new strategy. They 

subsequently determined that bonus 

and (iii) the performance level at which 

decided not to adjust the target, but to 

payments for the Board of Management 

the maximum number of shares vest.

apply their discretionary power and to 

would be:

evaluate performance against the ROI 

•  Thierry Vanlancker, CEO: €1,139,124 

TSR is measured relative to an industry 

target as defined and communicated at 

(110.22% of salary)

peer group, consisting of the following 

the beginning of 2020. This resulted in a 

•  Maarten de Vries, CFO: €498,256 

(71.64% of salary)

nine companies:

• Asian Paints  

No matching shares were granted 

• Axalta 

• PPG

• RPM

vesting of 106% for this specific part of 

the long-term incentive.

to the CEO or CFO in 2020, as this 

arrangement has been suspended for 

• Kansai Paint 

• Masco Corp 

   International

For the 2018 conditional grant, 50% 

• Sherwin-Williams

was linked to AkzoNobel’s relative total 

the period 2018 to 2020. The value 

• Nippon Paint 

• Tikkurilla

shareholder return (TSR) performance 

of the share-matching plan for these 

compared with the companies 

three years is invested in the 2020 

This industry peer group is reviewed 

in a defined industry peer group. 

Performance Incentive Plan.

on a regular basis to ensure that 

Independent external experts conducted 

LONG-TERM INCENTIVES (LTI)

the companies in the group remain 

an analysis to calculate the number 

appropriate peers.  

of shares that will vest according to 

the TSR ranking. In order to adjust for 

The vesting schedule that will apply 

changes in exchange rates, all local 

Conditional grant LTI share plan 

to the relative TSR metric is listed in 

currencies were converted into euros. 

2020-2022

the table below. When making the 

The Remuneration Committee 

performance assessment, the TSR result 

AkzoNobel’s TSR performance during 

determines the grant levels to be made 

of AkzoNobel is included within the 

the period 2018 to 2020 resulted in the 

in respect of members of the Board 

ranked peer group.

of Management, within the limits and 

sixth position within the ranking of the 

peer group companies. This ranking 

plans that have been approved by 

Relative TSR vesting scheme for the 

resulted in a vesting of 50% for this part 

conditional grants

of the long-term incentive.

shareholders. In 2020, the CEO and 

CFO received a conditional grant of 

shares equivalent to the face value of 

Rank

150% of their annual base salaries. 

The grant price was determined based 

on the average share price of an 

AkzoNobel common share in the two 

weeks following publication of the annual 

results on February 12, 2020: 

•  18,747 shares were conditionally 

granted to Thierry Vanlancker, CEO

•  12,616 shares were conditionally 

1

2

3

4

5

6

7

8-10

Vesting (as % of 50% 

of conditional grant)

150

135

120

100

75

50

25

0

Based on the company’s combined ROI 

and TSR performance, the final vesting 

percentage of the 2018 conditional grant 

– after including the dividend yield of 

14.37% during the performance period – 

equaled 89.21%. 

The Remuneration Committee 

determined that:

•  Thierry Vanlancker would vest 18,020 

granted to Maarten de Vries, CFO

Vesting of the LTI Share Plan 

shares, subject to a further two-year 

2018-2020

holding requirement. At December 31,  

Vesting of the conditional grant is 

Under the LTI Share Plan 2018-2020, a 

2020, these shares had a market 

linked to two performance metrics: 

conditional grant of 20,200 shares was 

value of €1,583,237 

2020 remuneration of the Board of Management –  
Number of performance-related shares

Performance 

Plan

period Award Date

Vesting  
Date

End of  
holding 
period

Balance at  
January 1, 
2020

Awarded 
in 2020

Vested 
 in 2020

Forfeited  
in 2020

Dividend 
 in 2020

Balance at  
December 
31, 2020

Thierry 
Vanlancker
Chief Executive 
Officer 

ANS2017

2017-2019

ANS2018

2018-2020

ANS2019

2019-2021

ANS2020

2020-2022

Maarten de Vries
Chief Financial 
Officer

ANS2018

2018-2020

ANS2019

2019-2021

ANS2020

2020-2022

January 1 
2017

January 1 
2018

January 1 
2019

January 1 
2020

January 1 
2018

January 1 
2019

January 1 
2020

February 12 
2020

February 12  
2022

February 17 
 2021

February 17 
 2023

February 
 2022

February 
 2023

February 
 2024

February 
 2025

February 17 
 2021

February 17 
 2023

February 
 2022

February 
 2023

February 
 2024

February 
 2025

 25,842 

 – 

 (25,842)

 – 

 – 

 – 

 22,505 

 23,117 

 – 

 – 

 – 

 18,747 

 19,163 

 15,557 

 – 

  –  

 – 

 12,616 

 – 

 – 

 – 

 – 

–

 – 

 (5,083)

 598 

 18,020 

 – 

 – 

 616 

 23,733 

 499 

 19,246 

 (4,328)

 509 

 15,344 

–

 – 

 414 

 15,971 

 336 

 12,952 

•  Maarten de Vries would vest 15,344 
shares, subject to a further two-year 
holding requirement. At December 31,  
2020, these shares had a market 
value of €1,348,124 

the decision to pause and suspend 
the 15 by 20 ambition. The test also 
included an assessment of the progress 
made with the strategic objectives under 
prevailing market conditions.

Actual ROS performance was 15.0% 
(excluding unallocated cost). The 
Remuneration Committee subsequently 
determined that payments for the Board 
of Management would be:
•  Thierry Vanlancker, CEO: €2,067,000 

(200% of salary)

•  Maarten de Vries, CFO: €1,391,000 

(200% of salary) 

Claw back and value adjustment 
In 2020, there was no cause for a 
claw back or value adjustment by the 
Remuneration Committee.

Loans 
The company does not grant loans, 
advance payments or guarantees to 
members of the Supervisory Board, 
members of the Executive Committee or 
any family member of such persons.

Shareholding requirements and 
share matching
As of December 31, 2020, CEO Thierry 
Vanlancker held 43,518 shares, of which 
1,720 qualified for share-matching under 
the Share-Matching Plan on a ratio 1:1. 
The matching shares were conditionally 
granted in 2018 and will be released 
in 2021, subject to the terms of the 
Share-Matching Plan. Shares acquired in 
2020 by the CEO contribute towards his 
required shareholding. On December 31,  
2020, he fulfilled this requirement by 
holding the equivalent of 370% of his 
annual base salary in shares.

As of December 31, 2020, CFO 
Maarten de Vries held 5,678 shares. 
The shares acquired by the CFO during 
2020 contribute towards his required 
shareholding. On December 31, 2020, 
he did not yet fulfill the shareholding 
requirement of 150%, as the shares 
represented a value at that date of 72% 
of his annual base salary. 

Shares obtained by members of the 
Board of Management under the 
performance-related share plan are 

Performance range – 2020 Performance Incentive Plan

2020 ROS target

Award level

Below threshold

Threshold

<14%

0% of  
base salary

14%

100% of  
base salary

Target

15%

200% of  
base salary 

Maximum

≥17%

400% of  
base salary

An overview of all shares awarded, or 
due to, Board of Management members 
is shown on this page.

2020 Performance  
Incentive Plan 
The 2020 Performance Incentive 
Plan is an exceptional, one-off plan 
to incentivize improvement of the 
company’s return on sales (ROS), put 
in place and approved by the AGM 
following the divestment of Specialty 
Chemicals. It supports achievement 
of 15% ROS (excluding unallocated 
corporate center cost) by the end 
of 2020, presented to shareholders 
as financial guidance towards upper 
quartile industry performance. 

The Supervisory Board set the ROS 
to be achieved by the end of 2020 as 
shown in the table below. 

In determining the outcome of the 
Performance Incentive Plan, the 
Remuneration Committee applied a 
reasonableness test in which the actual 
level of the performance was critically 
assessed in light of the assumptions 
made at the beginning of the year and 

80

Leadership and governance  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Leadership and governance

81

 
REMUNERATION REPORT

Comparative table of remuneration and company performance over last five reported financial years

in € 

Remuneration CEO

Fixed compensation

Total direct compensation

% change fixed compensation

% change total compensation

Remuneration CFO

Fixed compensation

Total direct compensation

% change fixed compensation

% change total compensation

Company performance

2016

2017

2018

2019

2020

Divestment Specialty Chemicals

Ton Büchner Thierry Vanlancker

 1,339,000 

 3,518,900 

9%

2%

 1,135,825 

 2,825,863 

(15%)

(20%)

 1,151,900 

 2,899,883 

 1,186,500 

3,561,212

 1.245.800

 5,561,689 

1%

3%

3%

23%

5%

56%

Maëlys Castella

 Maarten de Vries

 710,300 

 1,586,400 

4%

20%

 715,016 

 2,169,290 

1%

37%

 797,600 

 1,515,816 

12%

(30%)

 819,800 

 865,500

 1,843,977 

 3,559,658 

3%

22%

6%

93%

Net income attributable to shareholders

 970,000,000 

 832,000,000 

 6,674,000,000 

 539,000,000 

 630,000,000 

Net income % change

ROI

ROI % change

(1)

14.4

3%

(14)

13.9

(3%)

702

 12.6 

(9%)

(92)

14.1

12%

17

16.1

14%

Adjusted operating income (OPI)

 928,000,000 

 905,000,000 

 798,000,000 

991,000,000

1,099,000,000

Adjusted OPI % change

(37%)

(2%)

(12%)

24%

11%

Average remuneration on a full-time equivalent basis of employees

Average salary per employee1

% change average remuneration

 58,559 

(1%)

 53,453 

(9%)

 56,619 

6%

 54,825 

(3%)

 56,061

2%

In years of transition, the compensation for the newly appointed Board of Management member has been annualized.
1  Calculated as employee benefits over average number of employees. 

taken into account for share ownership 
purposes as soon as they have become 
unconditional. This includes vested 
shares to be retained during the blocking 
period of two years after vesting.

Comparative information
In compliance with point (b), paragraph 1  
of Article 9b of the EU Directive on 
long-term shareholder engagement, we 
present on this page:
•  The annual change of remuneration of 
each individual member of the Board 
of Management

•  The performance of the company
•  The average remuneration on a full-
time equivalent basis of company 
employees over at least the five most 
recent financial years

Over the last few years of transition, 
the company’s performance fluctuated 
significantly as the table above shows. 
In 2018, net profit increased sharply, 
mainly due to the divestment of 
Specialty Chemicals, with a deal result 
of €5,811 million after tax. The transition 
was also reflected in the development 
of remuneration. Restructuring due to 

discontinued operations, for example, 
resulted in a reduction of the average 
salary per employee, followed by 
increases when operations stabilized 
and profits increased again. In 2018, 
the increase in average salary was 
also influenced by the inclusion of a 
one-off €57 million pension cost for 
the UK guaranteed minimum pension 
equalizations.

The pay ratio between the total 
com pensation of the CEO in 2020 and 
the total compensation of an AkzoNobel 
employee (calculated as an average  
of all employees as of December 31, 
2020) is 99.2* (2019: 65.0). 

*The increase is mainly due to the 2020 Performance 
Incentive Plan payment. Without this one-off special 
payment the ratio would have been 62.3.

year and vary de pending on the Board 
member’s age.

Board contracts
Agreements for members of the Board 
of Management are concluded for a 
period not exceeding four years. After 
the initial term, re-appointments may 
take place for consecutive periods of up 
to four years each. The notice period by 
the Board member, and by the company, 
shall be subject to a six-month term. 
Members of the Board of Management 
normally retire in the year they reach 
legal retirement age.

2.  REMUNERATION FOR THE 
SUPERVISORY BOARD 

Post-contract compensation
Board of Management members 
receive contributions towards post-
contract benefits, which are defined as 
a percentage of income, as deter mined 
by the Supervisory Board. Currently, 
they are based on age. Contributions are 
paid over the base salary in the current 

Members of the Supervisory Board 
receive a fixed remuneration based on 
roles and responsibilities. Travel expenses 
and facilities are borne by the company 
and reviewed by the Audit Committee. 

Implementation of the Remuneration 
Policy for the Supervisory Board in 2020 

82

Leadership and governance  |  AkzoNobel Report 2020

 
REMUNERATION REPORT

Comparative table of remuneration and company performance over last five reported financial years

in € 

Remuneration CEO

Fixed compensation

Total direct compensation

% change fixed compensation

% change total compensation

Remuneration CFO

Fixed compensation

Total direct compensation

% change fixed compensation

% change total compensation

Company performance

Net income % change

ROI

ROI % change

Adjusted OPI % change

2016

2017

2018

2019

2020

Divestment Specialty Chemicals

Ton Büchner Thierry Vanlancker

 1,151,900 

 2,899,883 

 1,186,500 

3,561,212

 1.245.800

 5,561,689 

Maëlys Castella

 Maarten de Vries

 819,800 

 865,500

 1,843,977 

 3,559,658 

 1,339,000 

 3,518,900 

9%

2%

 710,300 

 1,586,400 

4%

20%

(1)

14.4

3%

(37%)

 1,135,825 

 2,825,863 

(15%)

(20%)

 715,016 

 2,169,290 

1%

37%

(14)

13.9

(3%)

(2%)

1%

3%

 797,600 

 1,515,816 

12%

(30%)

702

 12.6 

(9%)

(12%)

3%

23%

3%

22%

(92)

14.1

12%

24%

5%

56%

6%

93%

17

16.1

14%

11%

Adjusted operating income (OPI)

 928,000,000 

 905,000,000 

 798,000,000 

991,000,000

1,099,000,000

Average remuneration on a full-time equivalent basis of employees

Average salary per employee1

% change average remuneration

 58,559 

(1%)

 53,453 

(9%)

 56,619 

6%

 54,825 

(3%)

 56,061

2%

In years of transition, the compensation for the newly appointed Board of Management member has been annualized.

1  Calculated as employee benefits over average number of employees. 

Net income attributable to shareholders

 970,000,000 

 832,000,000 

 6,674,000,000 

 539,000,000 

 630,000,000 

taken into account for share ownership 

discontinued operations, for example, 

year and vary de pending on the Board 

purposes as soon as they have become 

resulted in a reduction of the average 

member’s age.

unconditional. This includes vested 

salary per employee, followed by 

shares to be retained during the blocking 

increases when operations stabilized 

Board contracts

period of two years after vesting.

and profits increased again. In 2018, 

Agreements for members of the Board 

the increase in average salary was 

of Management are concluded for a 

Comparative information

also influenced by the inclusion of a 

period not exceeding four years. After 

In compliance with point (b), paragraph 1  

one-off €57 million pension cost for 

the initial term, re-appointments may 

of Article 9b of the EU Directive on 

the UK guaranteed minimum pension 

take place for consecutive periods of up 

long-term shareholder engagement, we 

equalizations.

present on this page:

to four years each. The notice period by 

the Board member, and by the company, 

each individual member of the Board 

com pensation of the CEO in 2020 and 

Members of the Board of Management 

of Management

the total compensation of an AkzoNobel 

normally retire in the year they reach 

•  The performance of the company

employee (calculated as an average  

legal retirement age.

•  The average remuneration on a full-

of all employees as of December 31, 

time equivalent basis of company 

2020) is 99.2* (2019: 65.0). 

employees over at least the five most 

recent financial years

Over the last few years of transition, 

*The increase is mainly due to the 2020 Performance 

Incentive Plan payment. Without this one-off special 

payment the ratio would have been 62.3.

2.  REMUNERATION FOR THE 

SUPERVISORY BOARD 

the company’s performance fluctuated 

Post-contract compensation

Members of the Supervisory Board 

significantly as the table above shows. 

Board of Management members 

receive a fixed remuneration based on 

In 2018, net profit increased sharply, 

receive contributions towards post-

roles and responsibilities. Travel expenses 

mainly due to the divestment of 

contract benefits, which are defined as 

and facilities are borne by the company 

Specialty Chemicals, with a deal result 

a percentage of income, as deter mined 

and reviewed by the Audit Committee. 

of €5,811 million after tax. The transition 

by the Supervisory Board. Currently, 

was also reflected in the development 

they are based on age. Contributions are 

Implementation of the Remuneration 

of remuneration. Restructuring due to 

paid over the base salary in the current 

Policy for the Supervisory Board in 2020 

resulted in the payout presented in the 
table below. According to the Code, 
members are not remunerated in shares.

3.  REMUNERATION POLICIES FOR 
THE NEXT FINANCIAL YEAR

In 2020, the Supervisory Board 
evaluated the remuneration policies 
for the Board of Management and 
Supervisory Board. The Supervisory 
Board considered input from 
stakeholders, the requirements of the EU 
Directive on the encouragement of long-
term shareholder engagement (SRD II), 
and the Dutch regulation implementing 
this directive. As a result, a new policy 
was prepared for the remuneration of the 
Board of Management, to be submitted 
for approval at the AGM in April 2021.

Remuneration Policy for the 
Board of Management 
Since 2017, AkzoNobel has been 
focused on its Winning together: 15 
by 20 strategy to deliver 15% ROS 
(excluding unallocated cost) in 2020. 
The company’s new Grow & Deliver 
strategy, including ambitions for 2021-
23, balances growth (at least in line 
with relevant markets) and profitability 
improvement (an average 50 basis 
points increase in ROS per year). The 

As official paint and coatings partner of the McLaren Racing team through our Sikkens brand, we were delighted to see them 
finish third in the 2020 F1 constructor standings. As well as supplying products for all painted parts of the race car, we also 
provided heat-shielding via our International product range. 

Supervisory Board has concluded that 
the Remuneration Policy for the Board of 
Management should provide adequate 
and balanced remuneration in support 
of the new company strategy. For that 
purpose, a revised Remuneration Policy 
will be submitted to the AGM. The 
updated Remuneration Policy seeks to:
•  Attract and retain high caliber people 

to the Board of Management by 
offering competitive remuneration 
against a European peer group

•  Incentivize realization of the 

company’s Grow & Deliver strategy 
and the short- and long-term 
ambitions through aligning metrics 
and targets around growth and 
delivery in STI and LTI

•  Deliver sustainable value creation for 
shareholders and other stakeholders, 
by setting focused LTI metrics and 
simplifying share matching

Remuneration Policy for the 
Supervisory Board
The Supervisory Board has concluded 
that the Remuneration Policy for the 
Supervisory Board – adopted by the 
AGM in 2014 and approved with some 
limited changes in 2020 – is in line with 
the objectives of the company, but a 
proposal is made to use a European 
peer group going forward to benchmark 
the remuneration levels it provides. This 
change in the Remuneration Policy will 
be submitted to the AGM in April 2021.

•  The annual change of remuneration of 

The pay ratio between the total 

shall be subject to a six-month term. 

Comparative table of remuneration of the Supervisory Board over last five reported financial years

in €

Nils Smedegaard Andersen, Chairman5 

Anthony Burgmans6

Peggy Bruzelius7

Byron Grote, Deputy Chairman2

Louis Hughes6

Pamela Kirby1

Dick Sluimers

Ben Verwaayen9

Sue Clark4

Patrick Thomas4

Michiel Jaski4 

Sari Baldauf3

Jolanda Poots-Bijl8

Total remuneration

% change total remuneration

2016

 -   

 165,000 

 113,800 

 105,800 

 116,200 

 57,050 

 87,500 

 91,200 

 -   

 -   

 -   

2017

 -   

 169,400 

 116,200 

 134,300 

 120,000 

 100,000 

 95,000 

 95,000 

 7,900 

 10,400 

 5,400 

 107,500 

 100,000 

 -   

 844,050 

12.68

 -   

 953,600 

12.98

2018

 111,373 

 53,215 

 119,318 

 135,500 

 32,322 

 92,500 

 107,500 

 95,000 

 87,995 

 90,659 

 78,159 

 -   

 -   

 1,003,541 

5.24

2019

 162,500 

 -   

 37,710 

 130,500 

 -   

 92,500 

 107,500 

 92,500 

 92,500 

 97,500 

 87,500 

 -   

 59,166 

 959,876 

(4.35)

2020

 157,500 

 -   

 -   

 114,250 

 -   

 87,500 

 90,000 

 32,775 

 87,500 

 92,500 

 85,000 

 -   

 85,000 

 832,025 

(13.32)

1 As of May 1, 2016. 
2  Deputy Chairman as  
of October 18, 2016.
3  From May 1, 2016, until 

December 1, 2017.
4  As of November 30, 

2017.

5 As of May 1, 2018.
6 Until April 30, 2018.
7 Until April 30, 2019.
8 As of May 1, 2019.
9 Until April 24, 2020.

82

Leadership and governance  |  AkzoNobel Report 2020

AkzoNobel Report 2020  |  Leadership and governance

83

 
CAPITAL MARKETS

AkzoNobel and the  
capital markets

AkzoNobel’s common shares are listed 
on Euronext Amsterdam. The company 
is included in the AEX Index, which 
consists of the top 25 listed companies 
in the Netherlands, ranked on the basis 
of their turnover in the stock market 
and free float. During 2020, 203 million 
AkzoNobel shares were traded on 
Euronext Amsterdam (2019: 229 million).
AkzoNobel has a sponsored level 1  
ADR program and ADRs can be traded 
on the international OTCQX platform  
in the US. Please refer to the table below 
for stock codes and ticker symbols.

Euronext ticker symbol  AKZA

ISIN common share 

NL0013267909

OTC ticker symbol 

AKZOY

ISIN ADR 

US0101995035

AkzoNobel has 100% free float and a 
broad base of international shareholders. 
Based on an independent shareholder 
analysis, the “Distribution of shares” 
chart (see opposite page) shows the 
geographical spread of institutional 
shareholders.

Key share data1

Year-end (share price in €)  

Year-high (share price in €)2  

Year-low (share price in €)2  

Number of shares outstanding at year-end (in millions)

Market capitalization at year-end (in € billions)  

Dividend per share (in €)  

Dividend yield (in %)3  

2018

70.40

82.70

68.82

256

17.8

1.80

2.6

2019

90.69

91.86

69.12

200

18.1

1.90

2.1

2020

87.86

91.60

48.50

191 

16.7 

1.95

2.2

1 Based on Bloomberg share data.  
2 Based on close value.  
3 Based on year-end share price. Excluding special dividend of €4.50 in 2019.

Share price performance 2020 AkzoNobel share price in €

  AkzoNobel    

  AEX index    

  Bloomberg Europe Chemicals Index    

  Bloomberg Global Chemicals Index    

120

100

80

60

40

9
1

c
e
D
9
2

0
2

n
a
J

0
2
b
e
F

0
2

r
a
M

0
2

r
p
A

0
2

y
a
M

0
2
n
u
J

0
2

l

u
J

0
2
g
u
A

0
2

t
p
e
S

0
2
t
c
O

0
2
v
o
N

0
2

c
e
D
1
3

Around 41% of the 
company’s share capital  
is held by socially 
responsible investing 
(SRI) shareholders.

Around 4% of the company’s share 
capital is held by private investors, 
many of whom are resident in the 
Netherlands. Approximately 41% of 
the company’s share capital is held 
by socially responsible investing (SRI) 
shareholders*, compared with 11% in 
2019. This increase has mainly been 

84

Leadership and governance  |  AkzoNobel Report 2020

driven by the reclassification of several 
major shareholders, according to 
Nasdaq’s methodology.

*As calculated by Nasdaq, according to their 
methodology, which is to include the sum of:
•  Core sustainable and responsible investor firms 
where 100% of equity assets are managed 
with an environmental, social and governance 
(ESG) approach 

•  Sustainable and responsible investor 

themed funds managed by a broad range of 
sustainable and responsible investors

Following 2020 reviews, AkzoNobel 
was included in a number of leading 
sustainability indices and continues to  
be the reference in the paints and 
coatings industry. Please refer to our 
approach to sustainable business in  
the Sustainability statements for a 
complete overview.

The AkzoNobel share price was 3.1% 
lower at year-end 2020, compared  
with 2019 year-end.

For further information please visit  
our website: akzonobel.com

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CAPITAL MARKETS

AkzoNobel and the  

capital markets

AkzoNobel’s common shares are listed 

Key share data1

Number of shares outstanding at year-end (in millions)

Market capitalization at year-end (in € billions)  

Year-end (share price in €)  

Year-high (share price in €)2  

Year-low (share price in €)2  

Dividend per share (in €)  

Dividend yield (in %)3  

1 Based on Bloomberg share data.  

2 Based on close value.  

3 Based on year-end share price. Excluding special dividend of €4.50 in 2019.

2018

70.40

82.70

68.82

256

17.8

1.80

2.6

2019

90.69

91.86

69.12

200

18.1

1.90

2.1

2020

87.86

91.60

48.50

191 

16.7 

1.95

2.2

for stock codes and ticker symbols.

Share price performance 2020 AkzoNobel share price in €

  AkzoNobel    

  AEX index    

  Bloomberg Europe Chemicals Index    

  Bloomberg Global Chemicals Index    

on Euronext Amsterdam. The company 

is included in the AEX Index, which 

consists of the top 25 listed companies 

in the Netherlands, ranked on the basis 

of their turnover in the stock market 

and free float. During 2020, 203 million 

AkzoNobel shares were traded on 

Euronext Amsterdam (2019: 229 million).

AkzoNobel has a sponsored level 1  

ADR program and ADRs can be traded 

on the international OTCQX platform  

in the US. Please refer to the table below 

Euronext ticker symbol  AKZA

ISIN common share 

NL0013267909

OTC ticker symbol 

AKZOY

ISIN ADR 

US0101995035

AkzoNobel has 100% free float and a 

broad base of international shareholders. 

Based on an independent shareholder 

analysis, the “Distribution of shares” 

chart (see opposite page) shows the 

geographical spread of institutional 

shareholders.

120

100

80

60

40

9

1

c

e

D

9

2

0

2

n

a

J

0

2

b

e

F

0

2

r

a

M

0

2

r

p

A

0

2

y

a

M

0

2

n

u

J

0

2

l

u

J

0

2

g

u

A

0

2

t

p

e

S

0

2

t

c

O

0

2

v

o

N

0

2

c

e

D

1

3

Around 41% of the 

company’s share capital  

is held by socially 

responsible investing 

(SRI) shareholders.

driven by the reclassification of several 

Following 2020 reviews, AkzoNobel 

major shareholders, according to 

was included in a number of leading 

Nasdaq’s methodology.

sustainability indices and continues to  

Around 4% of the company’s share 

capital is held by private investors, 

many of whom are resident in the 

Netherlands. Approximately 41% of 

the company’s share capital is held 

by socially responsible investing (SRI) 

shareholders*, compared with 11% in 

2019. This increase has mainly been 

*As calculated by Nasdaq, according to their 

methodology, which is to include the sum of:

•  Core sustainable and responsible investor firms 

where 100% of equity assets are managed 

with an environmental, social and governance 

(ESG) approach 

•  Sustainable and responsible investor 

themed funds managed by a broad range of 

sustainable and responsible investors

For further information please visit  

our website: akzonobel.com

be the reference in the paints and 

coatings industry. Please refer to our 

approach to sustainable business in  

the Sustainability statements for a 

complete overview.

The AkzoNobel share price was 3.1% 

lower at year-end 2020, compared  

with 2019 year-end.

84

Leadership and governance  |  AkzoNobel Report 2020

Analyst recommendations

Distribution of shares 2020 in %

C

B

D

C

A

A

B

A Buy 

B Hold 

C Sell 

19 

A US  

5

2

B UK  

C Rest of Europe  

D Rest of world 

would equal a total 2020 dividend of 
€1.95 (2019: €1.90) per share.
The dividend proposed to the 2021 
Annual General Meeting of shareholders 
(April 22), following adoption, will be 
payable as of May 6, 2021. AkzoNobel’s 
shares will trade ex-dividend as of 
April 26, 2021. In compliance with 
the listing requirements of Euronext 
Amsterdam, the record date for the fi nal 
dividend will be April 27, 2021.

Dividend paid in € per share

  Interim dividend

  Final dividend

46

19

27

8

Total

            1.80

1.90

1.95

1.94

At year-end 2020, AkzoNobel was 
covered by 26 equity brokers. An 
overview of analyst recommendations is 
shown in the graph above.

Credit rating
AkzoNobel is committed to maintaining 
a strong investment grade credit 
rating. Regular review meetings are 
held between rating agencies and 
AkzoNobel senior management. See 
the table below for the current credit 
ratings and outlook.

Bonds
On April 7, 2020, AkzoNobel launched 
a €750 million bond, with a ten-year 
maturity and a coupon of 1.625%. The 
maturity schedule of outstanding bonds 
is shown below.

Dividend
The dividend policy is to pay a stable 
to rising dividend. In 2020, an interim 
dividend of €0.43 per share (2019: 
€0.41) was paid. The Board of 
Management proposes a 2020 fi nal 
dividend of €1.52 per share, which 

1.43

0.37
0.37

2018

0.56

2017

*  Proposed.

1.49

1.52*

0.41
0.41

2019

0.43
0.43

2020

Rating agency

Moody’s*

Standard & Poor’s*

Long-term rating

Baa1

BBB+

Outlook

Stable

Stable

* Rating affi rmed December 2020. 

Debt maturity1 in € millions (nominal amounts)

750

750

500

500

500

2022

2023

2024

2025

2026

2027

2028

2029

2030

1 As of April 2020. 

In February 2020, CFO Maarten de Vries (pictured) and CEO Thierry Vanlancker 
hosted an investor event in London. Broadcast live by video webcast, it provided 
an update on the company’s Winning together: 15 by 20 strategy, including plans 
for 2020 and beyond.

AkzoNobel Report 2020  |  Leadership and governance

85

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INFORMATION

Financial statements

Consolidated statement of income  

Consolidated statement of comprehensive income  

Consolidated balance sheet  

Consolidated statement of cash flows 

Consolidated statement of changes in equity  

87

87

88

89

90

Note 26   Remuneration of the Supervisory Board 

121

and the Board of Management 

Note 27  Financial risk management 

Note 28   Subsequent events 

Company financial statements  

Statement of income 

Notes to the Consolidated financial statements  

Balance sheet 

Note 1   Summary of significant accounting policies   91

Note A  General information  

Note 2   Scope of consolidation 

Note 3   Segment information  

Note 4   Alternative performance measures  

Note 5   Revenue 

Note 6  Operating income 

Note 7   Employee benefits 

Note 8  Financing income and expenses  

Note 9 

Income tax  

Note 10  Earnings per share 

Note 11   Intangible assets 

Note 12   Property, plant and equipment   

Note 13  Leases 

96

97

99

101

102

102

104

104

106

107

108

110

Note B  Other results  

Note C 

Intangible assets 

Note D  Financial non-current assets 

Note E     Short-term receivables 

Note F  Shareholders’ equity 

Note G  Net debt 

Note H  Other current liabilities  

Note I 

Financial instruments 

Note J  Contingent liabilities  

Note K  Auditor’s fees  

Other information 

Note 14   Investments in associates and joint ventures  110

Other information 

Note 15   Financial non-current assets 

Note 16   Inventories  

Note 17  Trade and other receivables  

Note 18   Group equity  

Note 19   Post-retirement benefit provisions  

Note 20  Other provisions and contingent liabilities  

Note 21   Net debt  

Note 22   Trade and other payables 

Note 23  Cash flow 

Note 24   Commitments  

Note 25   Related party transactions 

111

111

111

111

113

117

119

120

120

120

120

Profit allocation and distributions 

Independent auditor’s report 

Assurance report of the independent auditor 

Financial summary 

Glossary  

Index 

Appendix 

121

124

125

125

126

126

126

127

127

127

129

129

130

130

130

131

131

132

138

140

144

146

147

AkzoNobel Report 2020  |  Financial statements

86

 
 
CONSOLIDATED STATEMENT  
OF INCOME

CONSOLIDATED STATEMENT OF 
COMPREHENSIVE INCOME

2019 

577

(249)

24

(225)

127

11

138

(87)

490

453

37

490

2020 

671

115

(18)

97

(430)

5

(425)

(328)

343

323

20

343

In € millions, for the year ended December 31

Note

2019*

2020 

In € millions, for the year ended December 31

Continuing operations

Revenue

Cost of sales

Gross profit

Selling expenses

General and administrative expenses

Research and development expenses

Other results

Operating income

Financing income and expenses

Results from associates and 
joint ventures 

Profit before tax

Income tax 

Profit for the period from continuing 
operations

Discontinued operations

Profit/(loss) for the period from 
discontinued operations

Profit for the period

Attributable to

Shareholders of the company

Non-controlling interests

Profit for the period

Earnings per share, in €

Continuing operations

Basic

Diluted

Discontinued operations

Basic

Diluted

Total operations

Basic

Diluted

 8,530 

 (4,745)

 (1,916)

 (663)

 (238)

 (5)

 (69)

 25 

5

6

6

6

6

6

8

14

9

2

10

10

10

10

10

10

9,276

(5,314)

(2,217)

(637)

(262)

(5)

(76)

20

3,962

(3,121)

841

785

(230)

555

22

577

539

38

577

2.43

2.42

0.10

0.10

2.53

2.52

*   Costs by nature 2019 have been reclassified to align to our 2020 cost structure and 

allocations. This resulted in reclassifications between cost lines in our statement of income, 
which did not impact total operating income.

Profit for the period

Other comprehensive income/(expense)

Items that will not be reclassified to the statement of income:

 3,785 

Post-retirement benefits

Income tax 

Net effect

Items that may be reclassified subsequently to the statement of 
income:

Exchange differences arising on translation of foreign operations

Income tax 

Net effect

Other comprehensive expense for the period

Comprehensive income for the period

Comprehensive income attributable to

Shareholders of the company

Non-controlling interests

Comprehensive income for the period

 (2,822)

 963 

 919 

 (241)

 678 

 (7)

 671 

 630 

 41 

 671 

3.33

3.32

(0.04)

(0.04)

3.29

3.28

AkzoNobel Report 2020  |  Financial statements

87

CONSOLIDATED BALANCE SHEET, BEFORE  
ALLOCATION OF PROFIT

In € millions, at December 31

 Note

2019 

2020 

Assets

Non-current assets

Intangible assets

Property, plant and equipment

Right-of-use assets

Deferred tax assets

Investments in associates and joint ventures

Financial non-current assets

Total non-current assets

Current assets

Inventories

Current tax assets

Trade and other receivables

Short-term investments

Cash and cash equivalents

Total current assets

Total assets

Equity and liabilities

Equity

Shareholders’ equity

Non-controlling interests

Group equity

Non-current liabilities

Post-retirement benefit provisions

Other provisions

Deferred tax liabilities

Long-term borrowings

Total non-current liabilities

Current liabilities

Short-term borrowings

Current tax liabilities

Trade and other payables

Current portion of provisions

Total current liabilities

Total equity and liabilities

11

12

13

9

14

15

16

9

17

21

21

18

18

19

20

9

21

21

9

22

19, 20

3,625

1,700

374

529

150

1,862

1,139

63

2,133

138

1,271

6,350

218

701

280

391

2,042

169

196

2,406

231

3,554

1,621

324

497

166

1,951

1,159

55

1,994

250

1,606

5,746

204

664

232

467

2,771

119

162

2,580

232

8,113

5,064

13,177

5,950

4,134

3,093

13,177

8,240

4,744

12,984

6,568

3,414

3,002

12,984

AkzoNobel Report 2020  |  Financial statements

88

CONSOLIDATED STATEMENT OF CASH FLOWS 

In € millions, for the year ended December 31

Profit for the period from continuing operations

Adjustments to reconcile earnings to net cash generated from operating activities

Amortization and depreciation

Impairment losses

Financing income and expenses

Results from associates and joint ventures

Pre-tax result on acquisitions and divestments

Income tax

Changes in working capital

Pension pre-funding

Changes in post-retirement benefit provisions

Changes in other provisions

Interest paid 

Income tax paid

Other changes

Net cash generated from/(used for) operating activities

Capital expenditures*

Interest received 

Dividends from associates and joint ventures

Acquisition of consolidated companies

Investments in short-term investments

Repayments of short-term investments

Proceeds from divestments

Other changes

Net cash generated from/(used for) investing activities

Proceeds from borrowings

Borrowings repaid

Capital repayment

Share buyback

Dividends paid

Buy-out of non-controlling interests

Net cash generated from/(used for) financing activities

Net cash generated from/(used for) continuing operations

Net cash generated from/(used for) discontinued operations

Net change in cash and cash equivalents from continued and discontinued operations

Net cash and cash equivalents at January 1

Effect of exchange rate changes on cash and cash equivalents

Net cash and cash equivalents at December 31

Note

2019 

2020 

555

360

66

76

(20)

(83)

230

(244)

(161)

(509)

(15)

(66)

(184)

28

(214)

13

—

(224)

(2,325)

7,663

104

(5)

10

(623)

(2,000)

(2,520)

(1,446)

—

11, 12, 13

11, 12, 13

8

14

2

9

23

19, 23

19

20, 23

11, 12

2

21

21

21

21

18

18

18

2

2

21

33

5,012

(6,579)

(1,534)

(10)

(1,544)

2,732

22

1,210

678

361

10

69

(25)

(27)

241

184

–

(46)

(22)

(47)

(165)

9

(258)

8

17

(113)

(248)

136

31

–

970

(339)

–

(555)

(385)

(44)

1,220

(427)

(353)

440

(3)

437

1,210

(66)

1,581

*  Capital expenditures include investments in intangible assets (refer to Note 11) and investments in property, plant and equipment (refer to Note 12).

AkzoNobel Report 2020  |  Financial statements

89

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

Attributable to shareholders of the company

In € millions

Balance at January 1, 2019

Profit for the period 

Other comprehensive income/(expense)

Tax on other comprehensive income

Comprehensive income for the period

Dividend

Share buyback*

Capital repayment and share consolidation

Equity-settled transactions**

Issue of common shares

Balance at December 31, 2019

Profit for the period 

Other comprehensive income/(expense)

Tax on other comprehensive income

Comprehensive income for the period

Dividend

Share buyback*

Equity-settled transactions**

Acquisition of non-controlling interests

Balance at December 31, 2020

*   Includes a tax credit of €3 million (2019: €nil).
** Includes a tax charge of €1 million (2019: €4 million tax credit).

Subscribed share 
capital

Additional 
paid-in capital

Cumulative  
translation reserve

Other (legal) 
reserves and undis-
tributed profit

Shareholders’  
equity

Non-controlling 
interests

Group equity

512

—

—

—

—

—

(14)

(399)

—

1

100

—

—

—

—

—

(5)

—

—

95

958

—

—

—

—

—

—

(957)

—

(1)

—

—

—

—

—

—

—

—

—

–

(608)

—

128

11

139

—

—

—

—

—

(469)

—

(409)

5

(404)

—

—

—

—

10,972

539

(249)

24

314

(1,423)

(2,520)

(644)

20

—

6,719

630

115

(18)

727

(366)

(540)

13

(29)

11,834

539

(121)

35

453

(1,423)

(2,534)

(2,000)

20

—

6,350

630

(294)

(13)

323

(366)

(545)

13

(29)

(873)

6,524

5,746

204

38

(1)

—

37

(23)

—

—

—

—

218

41

(21)

—

20

(19)

—

—

(15)

204

12,038

577

(122)

35

490

(1,446)

(2,534)

(2,000)

20

—

6,568

671

(315)

(13)

343

(385)

(545)

13

(44)

5,950

AkzoNobel Report 2020  |  Financial statements

90

91AkzoNobel Report 2020  |  Financial statementsNOTES TO THE CON­SOLIDATED FINANCIAL STATEMENTSGENERAL INFORMATIONAkzo Nobel N.V. is a company headquartered in the Neth-erlands.The address of our registered office is Christian Neefestraat 2, Amsterdam; the Chamber of Commerce number is 09007809. We have attached a list of subsidiar-ies, associated companies and joint ventures, drawn up in conformity with Articles 379 and 414 of Book 2 of the Dutch Civil Code, as an Appendix to our annual report.We have prepared the Consolidated financial statements of Akzo Nobel N.V. in accordance with International Finan-cial Reporting Standards (IFRS) as adopted by the Euro-pean Union. They also comply with the financial reporting requirements included in Title 9 of Book 2 of the Dutch Civil Code. The Consolidated financial statements have been prepared on a going concern basis. The Manage-ment report within the meaning of Article 391 of Book 2 of the Dutch Civil Code consists of the following parts of the annual report:• 2020 results at a glance• CEO statement• How we delivered on 15 by 20• How we created value• Strategy and operations• Leadership and governance: Our Board of Management and Executive Committee• Leadership and governance: Statement of the Board of Management• Leadership and governance: Corporate governance statement• Leadership and governance: Risk management• Leadership and governance: Integrity and compliance management• Leadership and governance: Remuneration report• Financial information: Note 6 Operating income• Financial information: Note 27 Financial risk managementThe section How we created value provides informa-tion on the developments during 2020 and the results. This section also provides information on cash flow and net debt, capital expenditures, innovation activities and employees.On February 16, 2021, the Board of Management  authorized the financial statements for issue. The financial statements as presented in this report are subject to adop-tion by the Annual General Meeting of shareholders on April 22, 2021.CONSOLIDATIONThe Consolidated financial statements include the accounts of Akzo Nobel N.V. and its subsidiaries. Subsid-iaries are companies over which Akzo Nobel N.V. has control, because it is exposed, or has rights, to variable returns from its involvement with the subsidiary and has the ability to affect returns through its power over the subsidiary. Non-controlling interests in equity and in results are presented separately.CHANGE IN ACCOUNTING POLICIES AND FIRST TIME APPLICATIONAccounting pronouncements, which became effective for 2020 (amendments to IFRS 3 “Definition of a Business”, amendments to IFRS 9, IAS 39 and IFRS 7 “Interest Rate Benchmark Reform – Phase 1”, amendments to IAS 1 and IAS 8 “Definition of Material”, “Amendments to References to the Conceptual Framework in IFRS Standards” and the amendment to IFRS 16 “COVID-19-Related Rent Conces-sions”) had no material impact on our Consolidated financial statements.DISCONTINUED OPERATIONS  (NOTE 2)A discontinued operation is a component of our busi-ness that represents a separate major line of business or geographical area of operations that has been disposed of or is held for sale, or is a subsidiary acquired exclusively with a view to resale. Assets and liabilities are classified  as held for sale if it is highly probable that the carrying value will be recovered through a sale transaction within one year rather than through continuing use. When  reclassifying assets and liabilities as held for sale, we recognize the assets and liabilities at the lower of their carrying value or fair value less costs to sell. Assets held for sale are not depreciated and amortized but tested for impairment. In case of discontinued operations, the comparative figures in the Consolidated statement of income and Consolidated statement of cash flows are represented. The balance sheet comparative figures are not represented.ALTERNATIVE PERFORMANCE MEASURES (NOTE 4) Our Alternative Performance Measures (APM) are based on IFRS measures and exclude so-called identified items. Identified items are special charges and benefits, results on acquisitions and divestments, major restructuring and impairment charges, and charges and benefits related to major legal, environmental and tax cases.USE OF ESTIMATES The preparation of the financial statements in compliance with IFRS requires management to make judgments, esti-mates and assumptions that affect amounts reported in the financial statements. The estimates and assumptions are based on experience and various other factors that are believed to be reasonable under the circumstances and are used to judge the carrying values of assets and liabilities that are not readily apparent from other sources. The estimates and underlying assumptions are reviewed on an ongoing basis. The most critical accounting policies involving a higher degree of judgment and complexity in applying principles of valuation and for which changes in the assumptions and estimates could result in significantly different results than those recorded in the financial state-ments are the following:• Scope of consolidation (Note 2)• Discontinued operations and held for sale (Note 2)• Income tax and deferred tax assets, including uncertain tax positions (Note 9)Note 1 Summary of significant accounting policies•  Impairment of intangible assets, property, plant and 
equipment and right-of-use assets (Note 11, 12, 13)

•  Post-retirement benefit provisions (Note 19)
•  Provisions and contingent liabilities (Note 20)

COVID-19 IMPACT ON FINANCIAL 
STATEMENTS 

•  Intangible assets and the annual impairment testing 

process (Note 11)

•  Valuation of trade receivables (Note 17).

In our 2020 figures, all COVID-19 related impacts have 
been treated as normal operations; none of these impacts 
have been included in identified items.

The assets and liabilities of entities with other functional 
currencies are translated into euros, the functional  
currency of the parent entity, using the exchange rates  
at the balance sheet date. The income and expenses 
of entities with other functional currencies are translated 
into the functional currency, using the exchange rates at 
transaction date.

The pandemic situation in 2020 has been closely monitored 
and appropriate measures have been taken to continue 
serving our customers and save costs, while at the same 
time keeping the organization intact and able to respond 
quickly to changes in end market demand. The overall 
impact on AkzoNobel for the full-year 2020 was limited. An 
overall positive impact was noted for the Decorative Paints 
segment, whereas there was an overall adverse impact in 
the Performance Coatings segment. The pandemic has 
not impacted our going concern assumption.

STATEMENT OF CASH FLOWS 

We have used the indirect method to prepare the state-
ment of cash flows. Cash flows in foreign currencies have 
been translated at transaction rates. Acquisitions or  
divestments of subsidiaries are presented net of cash and 
cash equivalents acquired or disposed of, respectively. 
Cash flows from derivatives are recognized in the state-
ment of cash flows in the same category as those of the 
hedged items.

AkzoNobel has a strong balance sheet and solid cash 
position. At December 31, 2020, cash and cash equiva-
lents were €1.6 billion and financial leverage (net debt/
EBITDA) was 0.8. AkzoNobel is committed to retain a 
strong investment grade credit rating. 

In 2020, a detailed assessment was performed of potential 
valuation adjustments to the overall asset base, either due 
to the direct impact of COVID-19 or due to its impact on 
future profitability. Goodwill and intangible asset impair-
ment tests have been performed based on most recently 
updated forecasts. Recoverability of deferred tax assets 
has also been reassessed based on these forecasts. 
Furthermore, an assessment was performed with regard  
to the allowance for impairment of trade receivables,  
also taking into account potential additional risk associated 
with COVID-19.

The impact of the pandemic on the Financial Statements 
has been considered for each of the relevant notes, 
and additional disclosures have been provided in case 
COVID-19 had a material impact on a specific Financial 
Statements section. The Financial Statements sections for 
which this is relevant include:
•  Government support received and recorded as credit to 

employee benefits (Note 7)

•  Income tax and the valuation of deferred tax assets 

(Note 9)

OPERATING SEGMENTS

We determine and present operating segments based on 
the information that is provided to the Executive Commit-
tee, our chief operating decision-maker during 2020, to 
make decisions about resources to be allocated to the 
segments and assess their performance. Segment results 
reported to the Executive Committee include items directly 
attributable to a segment as well as those items that can 
be allocated on a reasonable basis. Unallocated items 
comprise mainly of corporate assets and corporate costs 
and are reported in “Corporate and other”.

FOREIGN CURRENCIES

Transactions in foreign currencies are translated into  
the functional currency using the foreign exchange rate  
at transaction date. Monetary assets and liabilities  
denominated in foreign currencies are translated into 
the functional currency using the exchange rates at the 
balance sheet date. Resulting foreign currency differ-
ences are included in the statement of income in financing 
income and expenses. Non-monetary assets and  
liabilities denominated in foreign currencies are translated 
into the functional currency at the exchange rate at  
acquisition date.

When a subsidiary is operating in a hyperinflationary 
country, the financial statements of this entity are restated 
into the current purchasing power at the end of the  
reporting period. Hyperinflation accounting is applied  
for Argentina.

Foreign exchange differences resulting from translation into 
the functional currency of investments in subsidiaries and 
of intercompany loans of a permanent nature with other 
functional currencies are recorded as a separate compo-
nent (cumulative translation reserve) within other compre-
hensive income. These cumulative translation adjustments 
are reclassified (either fully or partly) to the statement of 
income upon disposal (either fully or partly) or liquidation of 
the foreign subsidiary to which the investment or the inter-
company loan with a permanent nature relates to. Foreign 
currency differences arising on the translation of a financial 
liability designated as an effective hedge of a net invest-
ment in a foreign operation are recognized in the cumula-
tive translation reserve (in other comprehensive income).

EXCHANGE RATES OF KEY  
CURRENCIES

The principal exchange rates against the euro used  
in preparing the balance sheet and the statement of 
income are: 

Balance sheet

Statement of income

2019

2020

% 2019

2020

US dollar

1.121

1.229

Pound sterling

0.854

0.900

Chinese yuan

7.808

7.992

9.6

5.4

2.4

1.120

1.143

0.878

0.889

7.742

7.875

%

2.1

1.3

1.7

Brazilian real

4.507

6.384

41.6

4.414

5.887

33.4

AkzoNobel Report 2020  |  Financial statements

92

REVENUE RECOGNITION (NOTE 5)

Sale of goods
AkzoNobel’s main business consists of straightforward 
selling of goods (paints and coatings) to customers at 
contractually determined prices and conditions without 
any additional services. Although the transfer of risks 
and rewards is not the only criterion to be considered to 
determine whether control over the goods has transferred, 
it is in most situations considered to be the main indicator 
of the customer’s ability to direct the use of and obtain the 
benefits from the asset and largely also coincides with the 
physical transfer of the goods and the obligation of the 
customer to pay.

Variable considerations, including among others rebates, 
bonuses, discounts and payments to customers, are 
accrued for as performance obligations are satisfied and 
revenue is recognized. Variable considerations are only 
recognized when it is highly probable that these are not 
subject to significant reversal. In case of expected returns, 
no revenue is recognized for such products, but a refund 
liability and an asset for the right to recover the to be 
returned products are recorded. A provision for warranties 
is recognized when the underlying products or services are 
sold, generally based on historical warranty data. 

Revenue is recognized net of rebates, discounts and 
similar allowances, and net of sales tax.

Equipment provided to customers
AkzoNobel regularly provides mixing machines, store 
interior and other assets to its customers at the start of a 
paints or coatings delivery contract. The delivery of such 
assets qualifies as a separate performance obligation. 
Revenue can only be recognized at the moment of transfer 
of such assets, when there is an agreed sales price or 
when there is a binding take-or-pay commitment for a 
minimum quantity of paints or coatings to be acquired by 
the customer.

Services
AkzoNobel provides certain training, technical or support 
services to customers as well as shipping and handling 
activities for its customers. Service revenue is recognized 
over time when the related services are being provided. 
When not separately invoiced, part of the sales price of 
paints or coatings is allocated to such services.

POST-RETIREMENT BENEFITS  
(NOTE 7, 19)

SHARE-BASED COMPENSATION  
(NOTE 7)

Contributions to defined contribution plans are recognized 
in the statement of income as incurred.

Most of our defined benefit pension plans are funded 
with plan assets that have been segregated in a trust or 
foundation. We also provide post-retirement benefits other 
than pensions to certain employees, which are gener-
ally not funded. Valuations of both funded and unfunded 
plans are carried out by independent actuaries based on 
the projected unit credit method. Post-retirement costs 
primarily represent the increase in the actuarial present 
value of the obligation for projected benefits based on 
employee service during the year and interest on the net 
defined benefit liability/asset. When the calculation results 
in a benefit to AkzoNobel, the recognized asset is limited 
to the present value of economic benefits available in the 
form of any future refunds from the plan or reductions in 
future contributions to the plan. An economic benefit is 
available if it is realizable during the life of the plan, or on 
the settlement of the plan liabilities. The effect of these 
so-called asset ceiling restrictions and any changes therein 
are recognized in other comprehensive income. Remea-
surement gains and losses, which arise in calculating 
our obligations, are recognized in other comprehensive 
income. When the benefits of a plan improve, the portion 
of the increased benefits related to past service by 
employees is recognized as an expense in the statement 
of income immediately. We recognize gains and losses 
on the curtailment or settlement of a defined benefit plan 
when the curtailment or settlement occurs.

Interest on the net defined benefit liability/asset is included 
in financing expenses related to post-retirement benefits. 
Other charges and benefits recognized are reported in 
operating income, unless recorded in other comprehensive 
income.

OTHER EMPLOYEE BENEFITS  
(NOTE 7, 20)

Provisions for other long-term employee benefits are 
measured at present value, using actuarial assumptions and 
methods. Any actuarial gains and losses are recognized 
in the statement of income in the period in which they arise.  

AkzoNobel has a performance-related and a restricted 
share plan as well as a share-matching plan, under which 
shares are conditionally granted to certain employees. The 
fair value is measured at grant date and amortized over 
the three-year period during which the employees normally 
become unconditionally entitled to the shares with a corre-
sponding increase in shareholders’ equity. Amortization is 
accelerated in the event of earlier vesting or settlement. 
In case of a plan modification, the fair value is increased 
when the change is beneficial to the employee.

INCOME TAX (NOTE 9)

Income tax expense comprises both current and deferred 
tax, including effects of changes in tax rates. In determining 
the amount of current and deferred tax we also take into 
account the impact of uncertain tax positions and whether 
additional taxes and interest may be due. Income tax is 
recognized in the statement of income, unless it relates to 
items recognized in other comprehensive income or equity.

Current tax includes the expected tax payable and receiv-
able on the taxable income for the year, using tax rates 
enacted or substantially enacted at reporting date, as well 
as (any adjustments to) tax payables and receivables with 
respect to previous years.

Deferred tax is recognized using the liability method on 
temporary differences arising between the tax bases of 
assets and liabilities and their carrying amounts in the 
Consolidated financial statements. We do not recognize 
deferred tax for the initial recognition of goodwill, the 
initial recognition of assets or liabilities that affect neither 
accounting nor taxable profit, and differences related to 
investments in subsidiaries to the extent that they will 
probably not reverse in the foreseeable future and we can 
control the timing of the reversal of the temporary differ-
ence. Deferred tax assets are recognized for unused tax 
losses, tax credits and deductible temporary differences, 
to the extent that it is probable that future taxable profits 
will be available against which they can be utilized. 

Measurement of deferred tax assets and liabilities is 
based upon the enacted or substantially enacted tax 

AkzoNobel Report 2020  |  Financial statements

93

rates expected to apply to taxable income in the years in 
which temporary differences are expected to be reversed. 
Income tax consequences are taken into account in 
the determination of deferred tax liabilities to the extent 
earnings are expected to be distributed by subsidiaries 
in the foreseeable future and AkzoNobel has control over 
dividend distribution. Deferred tax positions are  
not discounted.

consideration paid over the net fair value of the acquired 
identifiable assets, liabilities and contingent liabilities.  
If the cost of an acquisition is less than the fair value of the 
net assets of the subsidiary acquired, the difference  
is recognized directly in the statement of income. The 
effects of all transactions with non-controlling interest 
shareholders are recorded in equity if there is no change 
in control.

EARNINGS PER SHARE (NOTE 10)

Basic earnings per share is calculated by dividing the  
profit for the period attributable to shareholders of the 
company by the weighted average number of common 
shares outstanding during the year adjusted for any  
repurchased shares. Diluted earnings per share is  
calculated by adjusting the weighted average number of 
common shares outstanding during the year for the  
diluting effect of the shares of the performance-related 
share plan, the restricted share plan and the share- 
matching plan.

Adjusted earnings per share represents the basic earnings 
per share from continuing operations excluding identified 
items, after taxes.

GOVERNMENT GRANTS

Government grants related to costs (which include grants 
related to COVID-19) are deducted from the relevant 
costs to be compensated in the same period. Govern-
ment grants to compensate for the cost of an asset are 
deducted from the cost of the related asset. Emission 
rights granted by the government are recorded at cost. A 
provision is recorded if the actual emission is higher than 
the emission rights granted.

INTANGIBLE ASSETS (NOTE 11)

Intangible assets are valued at cost less accumulated 
amortization and impairment charges. Intangible assets 
with an indefinite useful life, such as goodwill and certain 
brands, are not amortized, but tested for impairment  
annually using the value-in-use method. Goodwill in a  
business combination represents the excess of the 

Intangible assets with a finite useful life, such as licenses, 
know-how, certain brands, customer relationships, 
intellectual property rights, emission rights and capital-
ized development and software costs, are capitalized at 
historical cost and amortized on a straight-line basis over 
the estimated useful life of the assets, which generally 
ranges from 5 to 40 years for brands with finite useful lives, 
5 to 25 years for customer lists and 3 to 15 years for other 
intangibles. Amortization methods, useful lives and residual 
values are reassessed annually. Research expenditures are 
recognized as an expense as incurred.

PROPERTY, PLANT AND EQUIPMENT 
(NOTE 12)

Property, plant and equipment are valued at cost less 
accumulated depreciation and impairment charges. Costs 
include expenditures that are directly attributable to the 
acquisition of the asset, including borrowing cost of capital 
investment projects under construction.

Depreciation is calculated using the straight-line method, 
based on the estimated useful life of the asset compo-
nents.The useful life of plant equipment and machinery 
generally ranges from 10 to 25 years, and for buildings 
ranges from 20 to 50 years. Land is not depreciated. In 
the majority of cases, residual value is assumed to be not 
significant. Depreciation methods, useful lives and residual 
values are reassessed annually.

Costs of major maintenance activities are capitalized and 
depreciated over the estimated useful life. Maintenance 
costs which cannot be separately defined as a component 
of property, plant and equipment are expensed in the 
period in which they occur. We recognize conditional asset 
retirement obligations in the periods in which sufficient 
information becomes available to reasonably estimate the 
cash outflow.

LEASES (NOTE 13, 21)

We assess whether a contract is, or contains, a lease at 
inception. A contract is, or contains, a lease if the contract 
conveys the right to control the use of an identified asset 
for a period of time in exchange for a consideration.

As a lessee 
At commencement or on modification of a contract that 
contains a lease component, we allocate the consideration 
in the contract to each lease component on the basis of its 
relative stand-alone prices. However, for the leases of cars 
we have elected not to separate non-lease components 
and account for the lease and non-lease components as a 
single lease component.

We recognize a right-of-use asset and a lease liability at 
the lease commencement date. The right-of-use asset is 
initially measured at the present value of the lease liability. 
The right-of-use asset value contains lease prepayments, 
lease incentives received, the initial direct costs and an 
estimate of restoration, removal and dismantling costs.

The right-of-use assets are subsequently depreciated 
using the straight-line method from the commencement 
date to the end of the lease term or shorter economic life. 
In addition, the value of right-of-use assets is reduced by 
impairment losses, if any, and adjusted for certain remea-
surements of the lease liability.

The net present value of the lease liability is measured at 
the discounted value of the lease payments. The liability 
includes payments to be made in optional periods if 
the lessee is reasonably certain to exercise an option to 
extend the lease, or not to exercise an option to terminate 
the lease. The lease payments comprise the following:
•  Fixed payments (including in substance fixed payments), 

less any lease incentives

•  Variable lease payments that depend on an index  

or a rate

•  The exercise price of a purchase option if it is 

reasonably certain that the option will be exercised 
•  Payments of penalties for terminating the lease, if the 
lease term reflects the lessee exercising an option to 
terminate the lease

•  Amounts expected to be payable under residual value 

guarantees

AkzoNobel Report 2020  |  Financial statements

94

 
 
These lease payments are discounted using the interest 
rate implicit in the lease contract, if that rate can be  
readily determined. If that rate cannot be readily deter-
mined, the incremental borrowing rate is used. We 
determine our incremental borrowing rates by obtaining 
interest rates from various external financing sources and 
make certain adjustments to reflect the term of the lease 
and type of the asset leased. At the lease commence-
ment dates, we assess whether it is reasonably certain 
to exercise the extension options. We reassess whether 
it is reasonably certain to exercise the options, if there is 
a significant event or significant change in circumstances 
within our control.

At the commencement date, we assess whether it is 
reasonably certain that:
•  An option to extend is exercised; or
•  An option to purchase is exercised; or
•  An option to terminate the lease is not exercised
In making these assessments, all relevant facts and 
circumstances that create an economic incentive for us 
to exercise, or not to exercise, the option, including any 
expected changes in facts and circumstances from the 
commencement date until the exercise date of the option 
are considered.

Short-term leases and leases of low-value assets 
We do not record right-of-use assets and lease liabilities 
on the balance sheet for leases of low-value assets and 
short-term leases. We recognize the lease payments asso-
ciated with these leases as an expense on a straight-line 
basis over the lease term. 

IMPAIRMENTS (NOTE 11, 12, 13)

We assess the carrying value of intangible assets,  
property, plant and equipment and right-of-use assets 
whenever events or changes in circumstances indicate 
that the carrying value of an asset may not be recove- 
rable. In addition, for goodwill and other intangible  
assets with an indefinite useful life, the carrying value is 
reviewed at least annually or when circumstances indicate 
the carrying amount may be impaired. If the carrying  
value of an asset or its cash-generating unit exceeds its 
estimated recoverable amount, an impairment loss  
is recognized in the statement of income on the function 
level of the asset impaired. The assessment for impair-

ment is performed at the lowest level of assets generating 
largely independent cash inflows. For goodwill and  
other intangible assets with an indefinite life, we have 
determined this to be at business unit level (one level 
below segment).

Provisions for restructuring of activities are recognized 
when a detailed and formal restructuring plan has been 
approved, and the restructuring has either commenced or 
has been announced publicly. We do not provide for future 
operating costs.

Except for goodwill, we reverse impairment losses  
in the statement of income if and to the extent we have 
identified a change in estimates used to determine the 
recoverable amount.

ASSOCIATES AND JOINT VENTURES 
(NOTE 14)

Associates and joint ventures are accounted for using the 
equity method and are initially recognized at cost. The 
Consolidated financial statements include our share of the 
income and expenses of the associates and joint ventures, 
whereby the result is determined using our accounting 
principles. When the share of losses exceeds the interest 
in the investee, the carrying amount is reduced to nil  
and recognition of further losses is discontinued, unless 
we have legal or constructive obligations on behalf  
of the investee.

INVENTORIES (NOTE 16)

Inventories are measured at the lower of cost and net 
realizable value. Costs of inventories comprise all costs of 
purchase, costs of conversion and other costs incurred 
in bringing the inventories to the present location and 
condition. The costs of inventories are determined using 
weighted average cost.

PROVISIONS (NOTE 20)

We recognize provisions when a present legal or construc-
tive obligation as a result of a past event exists, it is 
probable that an outflow of economic benefits is required 
to settle the obligation and the amount can be reliably esti-
mated. Provisions are measured at net present value. The 
increase of provisions as a result of the passage of time 
is recognized in the statement of income under financing 
income and expenses.

FINANCIAL INSTRUMENTS 

Classification 
All assets are measured at amortized cost, fair value 
through profit or loss or fair value through other compre-
hensive income. Financial assets are classified according 
to a model based on:
•  A contractual cash flow characteristics test A business 
model dictating how the reporting entity manages its 
financial assets in order to generate cash flows as 
either: 
1. Hold to collect contractual cash flows 
2. Collect contractual cash flows and sell 
3. Neither 1 or 2

•  Election of the fair value option in some specific cases in 

order to eliminate an accounting mismatch

The classification of a financial asset is determined at initial 
recognition, but if certain conditions are met, an asset 
might be subject to reclassification.

Valuation and impairment
Financial assets are assessed for impairment either accord-
ing to the general approach or a simplified approach.

The calculation of impairment under the general approach 
uses the following stages:
•  12-month expected credit losses; taking in account 

possible default events within one year

•  Lifetime expected credit losses in case of an increase in 
credit risk; through recognition of expected credit losses 
over the remaining life of the exposure

•  Lifetime expected credit losses, where interest is 

calculated on the net amount of the receivables less 
impairment loss

In all above stages, the impairment calculation used at 
AkzoNobel is based on external credit ratings of involved 
parties or default rates published by well-known credit  
risk agencies.

AkzoNobel Report 2020  |  Financial statements

95

96AkzoNobel Report 2020  |  Financial statementsThe financial assets included in the general impairment approach are long-term loans and other long-term  receivables.The calculation of impairment under the simplified approach requires recognition of lifetime expected credit loss (no tracking of changes in credit risk). The financial assets included in the simplified impairment approach are trade receivables and the remaining financial assets.MeasurementRegular purchases and sales of financial assets and liabilities are recognized on trade date. The initial measure-ment of all financial instruments is at fair value. Except for derivatives and cash and cash equivalents, the initial measurement of financial instruments is adjusted for directly attributable transaction costs.Derivative financial instruments (Note 27)Derivative financial instruments are recognized at fair value on the balance sheet. Fair values are derived from market prices and quotes from dealers and brokers or are esti-mated using observable market inputs. When determining fair values, credit risk for our contract party, as well as for AkzoNobel, is taken into account.Changes in the fair value are recognized in the statement of income, unless cash flow hedge accounting or net investment hedge accounting is applied. In those cases, the effective part of the fair value changes is deferred in other comprehensive income and released to the related specific lines in the statement of income or balance sheet at the same time as the hedged item.Financial non-current assets (Note 15) and  Trade and other receivables (Note 17)Loans and receivables are measured at amortized  cost, using the effective interest method, less any impair-ment losses.Cash and cash equivalents and Short-term investments (Note 21)Cash and cash equivalents and short-term investments  are measured at fair value. Cash and cash equivalents include all cash balances and other investments that are directly convertible into known amounts of cash. Changes in fair values are included in financing income and expenses.Long-term and Short-term borrowings (Note 21, 27) and Trade and other payables (Note 22)Long-term and short-term borrowings, as well as trade and other payables, are measured at amortized cost, using the effective interest rate method. The interest expense on borrowings is included in financing income and expenses. The fair value of borrowings, used for disclosure purposes, is determined based on listed market price, if available. If a listed market price is not available, the fair value is calcu-lated based on the present value of principal and interest cash flows, discounted at the interest rate at the reporting date, considering AkzoNobel’s credit risk.NEW IFRS ACCOUNTING  STANDARDSIFRS standards and interpretations thereof not yet in force, which may apply to our Consolidated financial statements for 2021 and beyond, have been assessed for their poten-tial impact. These include among others amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 ‘Interest Rate Benchmark Reform – Phase 2’, amendments to in IFRS 3 ‘References to the Conceptual Framework’, amend-ments to IAS 16 ‘Property, Plant and Equipment: Proceeds before Intended Use’, amendments to IAS 37 ‘Onerous Contracts – Costs of Fulfilling a Contract’, AIP IFRS 9 ‘Financial instruments – Fees in the ‘10 percent’ test for derecognition of financial liabilities’, IFRS 17 ‘Insurance contracts’ and Amendments to IAS 1 ‘Classification of Liabilities as Current or Non-current’. These changes are not expected to have a material effect on AkzoNobel’s Consolidated financial statements.Material subsidiariesThe Consolidated financial statements comprise the assets, liabilities, income and expenses of 283 legal enti-ties. We consider legal entities material when they repre-sent, for at least two subsequent years, more than 5% of either revenue or adjusted operating income or based on qualitative aspects. Material subsidiaries included in the table in this Note are fully owned at year-end 2020.AcquisitionsOn November 8, 2019, we acquired Mapaero in France to further strengthen our global position in the aerospace coatings industry. In 2019, we performed a preliminary purchase price allocation, resulting in €83 million of good-will, that has been fully allocated to business unit Automo-tive and Specialty Coatings. The purchase price allocation was completed in 2020, resulting in €6 million higher goodwill, €10 million lower intangibles and €4 million lower deferred tax liabilities.On April 1, 2020, we completed the acquisition of Mauvilac Industries Limited, a leading paints and coat-ings company on Mauritius, for €33 million. The business generated revenue of €17 million (unaudited) in 2019. This transaction resulted in €12 million goodwill and €19 million of intangibles, both fully allocated to business unit Decora-tive Paints Europe, Middle East and Africa.On December 23, 2020 we completed the acquisition of New Nautical Coatings Inc. in the US for €59 million. This company owns the globally and nationally recog-nized brands of Sea Hawk Paints, Flexdel and Blue Water Marine Paint. The business generated revenue of  Note 2 Scope of consolidationMaterial subsidiaries related to continuing  operationsLegal entityPrincipal place of business/country of incorporationAkzo Nobel Coatings Inc.USAkzo Nobel Paints (Shanghai) Co Ltd.ChinaImperial Chemical Industries LimitedUKAkzo Nobel Decorative Coatings B.V.NetherlandsAkzo Nobel Coatings SPAItaly97AkzoNobel Report 2020  |  Financial statements€16 million (unaudited) in 2020. We performed a prelimi-nary purchase price allocation, resulting in €22 million of goodwill and €29 million of intangibles, both fully allocated to business unit Marine and Protective Coatings.In 2020, other smaller acquisitions include the Powder Coatings business of Poederlak Benelux B.V. and the Stahl Performance Powder Coatings activities.Payments in 2020 for acquisitions in previous years included an amount of €14 million for Mapaero.DivestmentsIn 2020 and 2019, no significant divestments occurred. Discontinued operations and held for saleThe results from discontinued operations in 2020 and 2019, mainly relate to the former Specialty Chemicals  and Organon BioSciences businesses. The cash flows from discontinued operations in 2020 predominantly concerned the former Deco North America business (2019: Specialty Chemicals).*  Related to PPA adjustments for the 2019 Mapaero acquisition and several small acquisitions in 2020.Note 3 Segment informationDecorative PaintsOur customers mainly consist of professionals and do-it-yourselfers. We supply a variety of quality products for every situation and surface, including paints, lacquers and varnishes. We also offer a range of mixing machines and color concepts for the building and renovation industry.Performance CoatingsWe are a supplier of performance coatings that are used to protect and enhance everything from ships, cars, aircraft, yachts and architectural components (structural steel, building products, flooring) to consumer goods (mobile devices, appliances, beverage cans, furniture) and oil and gas facilities.The tables in this Note include Alternative Performance Measures (APMs). Refer to Note 4 for further information on these APMs.Discontinued operationsIn € millions20192020Revenue——Expenses——Profit before tax——Income tax——Profit for the period after tax——Results related to discontinued  operations in previous years211Tax related to discontinued operations in previous years1(8)Total profit/(loss) for the period  from discontinued operations22(7)Cash flows from discontinued operationsIn € millions20192020Net cash from operating activities(10)(3)Net cash from investing activities –  –Net cash from financing activities––Cash flows from discontinued operations(10)(3)Recognized fair values at acquisitionIn € millionsMauvilac Industries Ltd., MauritiusNew Nautical Coat-ings Inc., USAOther*  Total 2020 Other intangibles1929(6)42Property. plant and equipment2215Inventories44—8Trade and other receivables32—5Cash and cash equivalents(1)1——Deferred tax assets/(liabilities)(3)—3—Trade and other payables(3)(1)—(4)Net identifiable assets and liabilities2137(2)56Goodwill12221448Purchase consideration335912104Cash and cash equivalents acquired1(1)——Paid in 2020 related to acquisitions in previous years——1616To be paid in 2021 and later years——(7)(7)Net cash outflow345821113Information per reportable segment

In € millions

Decorative Paints

Performance Coatings

Corporate and other

Total

Revenue third 
 parties

Amortization and   
depreciation

2019

3,670

5,549

57

9,276

2020

3,558

4,957

15

8,530

2019

(155)

(183)

(22)

(360)

2020

(153)

(159)

(49)

(361)

Operating income

Identified items1

2019

425

565

(149)

841

2020

551

665

(253)

963

2019

7

(123)

(34)

(150)

2020

(22)

(35)

(79)

(136)

Adjusted operating 
income2

2019

418

688

(115)

991

2020

573

700

(174)

1,099

ROS%3

OPI margin4

2019

11.4

12.4

2020

16.1

14.1

2019

11.6

10.2

2020

15.5

13.4

10.7

12.9

9.1

11.3

1  ldentified items are special charges and benefits, results on acquisitions and divestments, major restructuring and impairment charges, and charges and benefits related to major legal, 

environmental and tax cases. The identified items exclude the items related to interest.

2 Adjusted operating income is operating income excluding identified items.
3     ROS% is calculated as adjusted operating income (operating income excluding identified items) as a percentage of revenues from third parties. Up to 2019, ROS% used to be based on 

group revenues which included intercompany revenues. Therefore, the 2019 figures have been restated for this change in definition.

4  OPI margin is calculated as operating income as a percentage of revenues from third parties. Up to 2019, OPI margin used to be based on group revenues which include intercompany 

revenues. Therefore, the 2019 figures have been restated for this change in definition.

Information per reportable segment

In € millions

Decorative Paints

Performance Coatings

Corporate and other

Total

Invested capital

Total assets

Total liabilities

Capital expenditures1

2019

2,992

3,401

621

7,014

2020

2,567

3,384

452

6,403

2019

5,569

6,794

621

2020

5,882

6,519

776

12,984

13,177

2019

3,249

2,774

393

6,416

2020

3,273

2,586

1,368

7,227

2019

62

113

39

214

2020

77

146

35

258

2019

13.5

20.7

14.1

ROI%2

2020

20.5

20.7

16.1

1 Capital expenditures include investments in intangible assets (refer to Note 11) and investments in property, plant and equipment (refer to Note 12).
2  ROI% is calculated as adjusted operating income (operating income excluding identified items) of the last 12 months as a percentage of average invested capital of the last 12 months. 

Invested capital is calculated as total assets (excluding cash and cash equivalents, short-term investments, investments in associates, the receivable from pension funds in an asset position 
and assets held for sale) less current tax liabilities, deferred tax liabilities and trade and other payables.

Regional information

In € millions

The Netherlands

Other European countries

US and Canada

South America

Asia

Other regions

Total

Revenue by region of destination

Intangible assets and property, 
 plant and equipment

Invested capital

Capital expenditures*

2019

359

3,748

1,139

815

2,656

559

9,276

2020

342

3,626

1,019

697

2,344

502

8,530

2019

1,182

1,659

501

239

1,642

102

5,325

2020

1,188

1,598

529

184

1,550

126

5,175

2019

1,766

2,469

682

347

1,528

222

7,014

2020

1,616

2,212

719

244

1,399

213

6,403

2019

42

74

29

15

44

10

214

2020

46

84

41

13

63

11

258

* Capital expenditures include investments in intangible assets (refer to Note 11) and investments in property, plant and equipment (refer to Note 12).

AkzoNobel Report 2020  |  Financial statements

98

99AkzoNobel Report 2020  |  Financial statements1 Includes costs related to the strategy to create a focused high-performing Paints and Coatings business.2 Includes the tax impact on APM adjustments.1 The identified items exclude the items related to interest.2  Adjusted operating income is operating income excluding identified items.3  OPI margin is calculated as operating income as a percentage of revenues from third parties. Up to 2019, OPI margin used to be based on group revenues which include intercompany revenues. Therefore, the 2019 figures have been restated for this change in definition.4  ROS% is calculated as adjusted operating income (operating income excluding identified items) as a percentage of revenues from third parties. Up to 2019, ROS% used to be based on group revenues which include intercompany revenues. Therefore, the 2019 figures have been restated for this change in definition. 5  OPI margin and ROS% for Other activities/eliminations is not shown, as this is  not meaningful.In presenting and discussing AkzoNobel’s operating results, management uses certain alternative perfor-mance measures not defined by IFRS, which exclude the so-called identified items. ldentified items are special charges and benefits, results on acquisitions and divest-ments, major restructuring and impairment charges, and charges and benefits related to major legal, environmental and tax cases. These alternative performance measures Note 4 Alternative performance measuresshould not be viewed in isolation as alternatives to the equivalent IFRS measures and should be used as supple-mentary information in conjunction with the most directly comparable IFRS measures. Alternative performance measures do not have a standardized meaning under  IFRS and therefore may not be comparable to similar measures presented by other companies. Where a non-financial measure is used to calculate an operational or statistical ratio, this is also considered an alternative performance measure.Adjusted OPI, OPI margin and ROS%In € millions20192020Revenue from third partiesDecorative Paints3,6703,558Performance Coatings5,5494,957Other5715Total9,2768,530Operating incomeDecorative Paints425551Performance Coatings565665Other(149)(253)Total841963Total APM adjustments (identified items)1Decorative Paints7(22)Performance Coatings(123)(35)Other(34)(79)Total(150)(136)Adjusted operating income2Decorative Paints418573Performance Coatings688700Other(115)(174)Total9911,099OPI margin%3Decorative Paints11.615.5Performance Coatings10.213.4Other5Total9.111.3ROS%4Decorative Paints11.416.1Performance Coatings12.414.1Other5Total10.712.9Alternative performance measures 2019 2020 In € millionsContinuing operationsDiscontinued operationsTotalContinuing operationsDiscontinued operationsTotalOperating income841—841963—963APM adjustments to operating income - Transformation costs1204—204121—121 - Gain on disposal(54)—(54)——— - Other———15—15Total APM adjustments  (identified items)150—150136—136Adjusted operating income991—9911,099—1,099Profit/(loss) for the period attrib-utable to shareholders of the company51722539637(7)630APM adjustments to operating income150—150136—136APM adjustment interest on tax settlement———(3)—(3)APM adjustments to income tax2(7)—(7)(28)—(28)APM adjustment deal result on sale Specialty Chemicals, net of tax—(22)(22)———Total APM adjustments143(22)121105—105Adjusted profit/(loss) for the period attributable to shareholders of the company660—660742(7)735EBITDA1

In € millions

Decorative Paints

Performance Coatings

Other

Total

Depreciation and 
amortization

(155)

(183)

(22)

(360)

OPI

425

565

(149)

841

1 EBITDA is operating income excluding depreciation and amortization.

OPI

551

665

(253)

963

2019

EBITDA

580

748

(127)

1,201

2019

2020

Alternative performance measures:   
ROI%

Depreciation and 
amortization

EBITDA

In € millions

2019

2020

(153)

(159)

(49)

(361)

704

824

(204)

1,324

Average invested capital

Decorative Paints

Performance Coatings

Other

Total

Adjusted operating income1

Decorative Paints

2020

Performance Coatings

Adjusted 
EBITDA

714

854

(126)

1,442

Other

Total

ROI%2

Decorative Paints

Performance Coatings

Other3

Total

3,106

3,325

595

7,026

418

688

(115)

991

13.5

20.7

2,799

3,388

647

6,834

573

700

(174)

1,099

20.5

20.7

14.1

16.1

Adjusted EBITDA2

In € millions

Decorative Paints

Performance Coatings

Other

Total

Depreciation 
and amortization 
excluding  
identified items

Adjusted OPI

Adjusted 
EBITDA

Adjusted OPI

Depreciation 
and amortization 
excluding  
identified items

418

688

(115)

991

(155)

(173)

(22)

(350)

573

861

(93)

1,341

573

700

(174)

1,099

(141)

(154)

(48)

(343)

1  For reconciliation to IFRS measures please refer to the first table in this Note.
2  ROI% is calculated as adjusted operating income (operating income excluding 

identified items) of the last 12 months as a percentage of average invested capital of 
the last 12 months. Invested capital is calculated as total assets (excluding cash and 
cash equivalents, short-term investments, investments in associates, the receivable 
from pension funds in an asset position and assets held for sale) less current tax 
liabilities, deferred tax liabilities and trade and other payables.

3 ROI% for Other activities/eliminations is not shown, as this is not meaningful.

2 Adjusted EBITDA is operating income excluding depreciation, amortization and identified items.

AkzoNobel uses alternative performance measure adjust-
ments (APM adjustments) to the IFRS measures to provide 
supplementary information on reporting on the underlying 
developments of the business. These APM adjustments 
may affect the IFRS measures operating income, net profit 
and earnings per share. A reconciliation of the alternative 
performance measures to the most directly comparable 
IFRS measures can be found in the tables for adjusted 
operating income and adjusted earnings from continuing 
operations in this Note.

Alternative performance measures: 
Adjusted earnings per share

In € millions

Profit for the period attributable to 
shareholders of the company from 
continuing operations

APM adjustments to operating income

APM adjustment to interest

APM adjustment to income tax

Adjusted profit from continuing 
operations attributable to share-
holders of the company*

Weighted average number of shares 
(in millions)

Earnings per share from continuing 
operations (in €)

Adjusted earnings per share from 
continuing operations (in €)

2019

517

150

—

(7)

660

2020

637

136

(3)

(28)

742

213.1

191.4

2.43

3.10

3.33

3.88

*   For the reconciliation to IFRS measures please refer to the first table in this Note.

AkzoNobel Report 2020  |  Financial statements

100

101AkzoNobel Report 2020  |  Financial statements*   The 2019 figures are restated to represent revenue from third parties instead of group revenue, as group revenue includes intercompany revenue.Note 5 RevenueAkzoNobel derives revenue from the transfer of goods and services over time and at a point in time in the major product lines and geographical regions as disclosed in the table in this Note. For the receivables, which are included in Trade and other receivables, reference is made to Note 17.As at December 31, 2020, and at December 31, 2019, no significant contract assets were recognized.As at December 31, 2020, the amount of contract liabilities deferred to be recognized over time in 2021 is  €3 million. These contract liabilities primarily relate to shipping, training and certain technical services, for which revenue is recognized over time. The amount of €3 million included in contract liabilities at the beginning of the  period has been recognized as revenue during the year 2020 (2019: €3 million).Revenue disaggregationDecorative PaintsPerformance CoatingsOtherTotalIn € millions20192020201920202019202020192020Primary geographical markets - revenue from third partiesThe Netherlands202233100945715359342Other European countries1,7471,8472,0011,779——3,7483,626US and Canada——1,1391,019——1,1391,019South America456396359301——815697Asia1,0759101,5811,434——2,6562,344Other regions190172369330——559502Total3,6703,5585,5494,95757159,2768,530Major goods/service lines - revenue from third parties*Decorative Paints Europe, Middle East and Africa2,1292,246————2,1292,246Decorative Paints South America457396————457396Decorative Paints Asia1,084916————1,084916Powder Coatings——1,2291,128——1,2291,128Marine and Protective Coatings——1,2901,068——1,2901,068Automotive and Specialty Coatings——1,3181,127——1,3181,127Industrial Coatings——1,7071,634——1,7071,634Other——5—57156215Total3,6703,5585,5494,95757159,2768,530Timing of revenue recognitionGoods transferred at a point in time3,6213,5125,3114,772——8,9328,284Services transferred over time49462381855715344246Total3,6703,5585,5494,95757159,2768,530102AkzoNobel Report 2020  |  Financial statementsIn 2020, operating income was up 15% at €963 million (2019: €841 million). Margin management and cost savings more than offset lower volumes. Operating income as a percentage of revenue (OPI margin) improved  to 11.3% (2019: 9.1%). Operating income included  €136 million (2019: €150 million) negative impact from identified items, mainly related to €121 million transforma-tion costs to create a focused high-performing Paints and Coatings business.Note 6 Operating incomeNote 7 Employee benefitsIn 2019, operating income was up 39% at €841 million (2018: €605 million). Price/mix effects, cost savings  and lower identified items more than offset raw mate-rial inflation and lower volumes. Operating income as a percentage of revenue (OPI margin) improved to 9.1% (2018: 6.5%). Operating income included €150 million (2018: €193 million) negative impact from identified items, related to €204 million transformation costs to create a focused high-performing Paints and Coatings busi-ness (including €66 million non-cash impairments), partly offset by a gain on disposal of €54 million following asset network optimization.The average number of employees working outside the Netherlands was 30,700 (2019: 31,900).In 2020, the number of employees decreased by 5% to 32,200 people (year-end 2019: 33,800 people). Acquisi-tions in 2020 added around 250 people.Employee benefit costs in 2020 include an €33 million compensation related to government support measures for COVID-19, mainly in China and the UK. These grants *   As a result of an organizational redesign completed in 2020, the 2019 employee numbers have been restated to reflect this change.*   Costs by nature 2019 have been reclassified to align to our 2020 cost structure and allocations. This resulted in reclassifications between cost lines in our statement of income, which did not impact total operating income.Costs by nature 2020In € millions  Employee benefits    Amortization  DepreciationPurchases and other costsTotalCost of sales(524)—(160)(4,061)(4,745)Selling expenses(832)(48)(83)(953)(1,916)General and administrative expenses(319)(12)(40)(292)(663)Research and development expenses(175)(4)(14)(45)(238)Other results———(5)(5)Total(1,850)(64)(297)(5,356)(7,567)Costs by nature 2019*In € millions  Employee benefits    Amortization  DepreciationPurchases and other costsTotalCost of sales(537)—(149)(4,628)(5,314)Selling expenses(861)(54)(97)(1,205)(2,217)General and administrative expenses(300)(10)(33)(294)(637)Research and development expenses(177)(3)(14)(68)(262)Other results———(5)(5)Total(1,875)(67)(293)(6,200)(8,435)Salaries, wages and other employee benefits in operating incomeIn € millions20192020Salaries and wages(1,461)(1,449)Post-retirement cost(137)(138)Other social charges(277)(263)Total(1,875)(1,850)Average number of employees of total AkzoNobel*Average number during the year20192020Decorative Paints12,90012,100Performance Coatings18,00017,500Corporate and other3,3003,400Total34,20033,000Average number of employees in the Netherlands*Average number during the year20192020Decorative Paints600600Performance Coatings1,0001,000Corporate and other700700Total2,3002,300Employees*At year-end20192020Decorative Paints12,50011,900Performance Coatings18,00017,100Corporate and other3,3003,200Total33,80032,200were mainly provided in the form of (partial) compensations 
for costs of salaries and wages, waivers of social charges 
and postponement of payment of indirect and corporate 
income taxes. AkzoNobel did not submit any application 
for the ‘Noodmaatregel Overbrugging voor Werkgelegen-
heid (NOW)’ in the Netherlands.

SHARE-BASED COMPENSATION

Share-based compensation relates to the equity-settled 
performance-related share plan and the restricted share 
plan, as well as the share-matching plan. Charges recog-
nized in the 2020 statement of income for share-based 
compensation amounted to €14 million and are included in 
salaries and wages (2019: €16 million).

Performance-related and restricted share plan
Under the performance-related share plan and the restrict-
ed share plan, a number of conditional shares are granted 
to the members of the Board of Management, members 
of the Executive Committee and executives each year. The 
number of participants of the performance-related share 
plan and the restricted share plan at year-end 2020 was 
289 (2019: 294). The shares of the performance-related 
share plan series 2017-2019 have vested and were deliv-
ered to the participants in 2020.

Fair value performance-related shares in €

Series

2017-2019

2017-20191

2017-20191

2018-20202

2019-2021

2020-20223

Opening share  
price per:

January 2, 2017

May 9, 2017

July 28, 2017

April 26, 2018

January 2, 2019

April 21, 2020

Market 
condition 
(TSR)4 

Fair Value

Non-market 
based  
performance 

conditions5  Share price

52.42

76.34

77.16

71.65

61.09

53.42

40.14

75.63

78.88

67.51

52.57

42.95

59.03

76.72

76.23

75.78

69.60

63.88

59.03

76.72

76.23

75.78

69.60

63.88

Expected  
volatility

Risk free  
interest rate

23.94%

24.13%

23.77%

22.66%

20.12%

21.42%

(0.12)%

(0.09)%

(0.08)%

(0.04)%

(0.04)%

(0.33)%

1  Concerns an additional share grant. 
2  Date of the AGM at which the new LTI performance criteria for the Board of Management were approved.
3  Date the Supervisory Board approved use of the average share price calculation method to determine the number of shares granted. 
4  35% for the 2017-2019 grant and 50% for grants thereafter.
5  65% for the 2017-2019 grant and 50% for grants thereafter.

Executive Committee is linked for 50% to the relative TSR 
performance of the company compared with the peer group 
and for 50% to the ROI performance of the company, after 
which a two-year holding restriction will apply. 

(series 2017-2019: 85%), including extraordinary dividend 
shares of 14.37% (series 2017-2019: 11.37%), the final 
vesting percentage amounted to 89.21% (series 2017-
2019: 94.66%).

The plan for the executives is a restricted share plan 
without any performance conditions, whereby the condi-
tional grant of shares will vest upon the condition that the 
executives remain in service with the company during the 
three-year vesting period, after which a one-year holding 
restriction applies.

The share price of a common AkzoNobel share at year-
end 2020 amounted to €87.86 (2019: €90.64).

Fair value of restricted and performance- 
related shares
The fair value of the restricted shares of the 2020-2022 
grant, amounting to €64.83, is based on the share price 
on March 11, 2020 of €69.73 and the expected dividend 
yield of 2.40%. The fair value of the performance-related 

The performance targets for the conditional grant of per- 
 formance shares for the Board of Management and the 

The conditional shares of the 2018-2020 performance 
share plan for the AkzoNobel participants vested for 78% 

Share plans of AkzoNobel executives

Plan

Performance/
Vesting  
period

Award 
date

End of 
perfor-
mance  
period

End of 
holding 
period

Balance at 
January 1, 
2020 

Awarded 
in 2020

Vested in 
2020

Forfeited  
in 2020

Dividend in 
2020

2017-2019 Performance Share Plan

3 years

Jan 1, 2017

Jan 1, 2020

NA

211,968

2017-2019 Performance Share Plan

3 years

Jan 1, 2017

Jan 1, 2020

Feb 12, 2022

70,332

2018-2020 Restricted Share Plan

3 years

Jan 1, 2018

Jan 1, 2021

Jan 1, 2022

179,685

2018-2020 Performance Share Plan

3 years

Jan 1, 2018

Jan 1, 2021

Feb 17, 2023

90,354

2019-2021 Restricted Share Plan

3 years

Jan 1, 2019

Jan 1, 2022

Jan 1, 2023

204,853

2019-2021 Performance Share Plan

3 years

Jan 1, 2019

Jan 1, 2022

Feb 2024

94,691

—

—

3,843 

—

6,855 

—

2020-2022 Restricted Share Plan

3 years

Jan 1, 2020

Jan 1, 2023

Jan 1, 2024

2020-2022 Performance Share Plan

3 years

Jan 1, 2020

Jan 1, 2023

Feb 2025

2020-2022 Restricted Share Plan

3 years Apr 1, 2020 Apr 1, 2023

NA

—

—

—

190,973

73,393 

6,590 

(211,956)

(70,332)

(521)

(8,600)

(328)

(9,135)

(82)

(6,676)

—

(12)

—

(15,987)

(14,123)

(24,510)

(12,544)

(14,205)

(9,979)

—

Subject 
to per-
formance 
condition

—

—

NA

Unvested in 
2020

—

Subject 
to holding 
period

Balance at 
December 
31, 2020

—

70,332 

—

—

167,020 

167,020 

167,020 

70,034 

70,034 

70,034 

70,034 

NA

186,870 

186,870 

186,870 

—

—

—

2,403

—

2,519 

75,531 

75,531 

75,531 

75,531 

—

NA

176,686 

176,686 

176,686 

1,509 

58,247 

—

—

58,247 

6,590 

58,247 

—

58,247 

6,590 

Total

851,883

281,654 

(307,630)

(91,360)

6,431

203,812 

740,978 

804,720 

740,978 

AkzoNobel Report 2020  |  Financial statements

103

104AkzoNobel Report 2020  |  Financial statementsshares of the 2020-2022 grant is for 50% based on a market condition (TSR) and for 50% based on non-market-based performance condition (ROI). The TSR part of the award is valued applying a Monte Carlo simulation model and the other part is valued based on the share price at grant date. The parameters applied for the fair value calculations are: share price at grant date (opening of first trading date from grant date), expected volatility (based on the share price development over the past three years of AkzoNobel), and risk-free interest rate (based on a Dutch zero-coupon government bond). Share-matching planThe members of the Board of Management and the members of the Executive Committee are eligible to  participate in the share-matching plan. However, they will not be eligible for matching shares for the years 2019, 2020 and 2021. Under certain conditions, members who invest part of their short-term incentive in AkzoNobel shares may have such shares matched by the company. During 2020, 3,361 potential matching shares were matched, leading to a total of 1,720 potential matching shares on December 31, 2020. For an overview of the matching shares outstanding for the members of the Board of Management per December 31, 2020, we refer to the Remuneration report.Note 8 Financing income and expensesNet financing expenses for the year were €69 million (2019: €76 million). Significant variances are:• Net interest on net debt decreased by €7 million to  €52 million (2019: €59 million), mainly due to lower interest cost on debt• Financing income related to post-retirement benefits decreased from €21 million in 2019 to €14 million in 2020 mainly due to the impact of lower discount rates• Interest charges on provisions decreased from  €14 million in 2019 to €10 million due to changes in discount rates• Other items in 2020 and 2019 mainly include foreign currency resultsThe average interest rate used for capitalized interest was 1.9% (2019: 1.5%). Capitalized interest was negligible in both 2020 and 2019. The average interest rate on total debt was 2.4%  (2019: 2.8%).Note 9 Income taxPre-tax income from continuing operations amounted to a profit of €919 million (2019: €785 million). The net tax charges related to continuing operations are included in the statement of income as shown in this Note. The total deferred tax charge including discontinued operations was €108 million (2019: €55 million). The total tax charge including discontinued operations was  €249 million (2019: €229 million). Effective tax rate reconciliationIn 2020, the effective income tax rate based on the state-ment of income is 26.2% (2019: 29.3%). The second table in this Note presents the effective consolidated tax rate excluding the impact of results on discontinued operations. Including these results, the effec-tive consolidated tax rate is 27.1% (2019: 28.4%).Non-deductible expenses are mainly related to base erosion, non-deductible interest and the effects of Argen-tina hyperinflation accounting. The non-taxable income is mainly related to the Innovation box in the Netherlands, R&D credits and the tax exemption for investments.The impact of non-refundable withholding tax on the tax rate is dependent on our relative share in the profit of subsidiaries in countries that levy withholding tax on dividends and on the timing of the remittance of such divi-dends. Based on the Dutch tax system there is a limited credit for such taxes.Financing income and expensesIn € millions20192020Financing income1714Financing expenses(76)(66)Net interest on net debt(59)(52)Other interestFinancing income related to post-retirement benefits2114Interest charges on provisions(14)(10)Other items(24)(21)Net other financing credit/(charge)(17)(17)Total financing income and expenses(76)(69)Classification of current and deferred tax resultIn € millions20192020Current tax (expense)/income forThe year(171)(131)Adjustments for previous years1(2)Total current tax expense(170)(133)Deferred tax (expense)/income forOrigination and reversal of temporary differences and tax losses(22)(106)(De)recognition of deferred tax assets(45)1Changes in tax rates7(3)Total deferred tax expense(60)(108)Total(230)(241)Effective tax ratein %20192020Corporate tax rate in the Netherlands25.025.0Effect of tax rates in other countries (2.2)(0.4)Weighted average statutory income tax rate22.824.6Non-taxable income (1.0)(1.2)Non-deductible expenses3.21.8(De)recognition of deferred tax assets5.8(0.1)Non-refundable withholding taxes 0.40.6Adjustment for prior years(0.2)0.2Deferred tax adjustment due to changes in tax rates(1.7)0.3Effective tax rate 29.326.2Deferred tax assets and liabilities
In assessing the recognition of the deferred tax assets, 
management considers whether it is probable that some 
portion or all of the deferred tax assets will be realized. The 
ultimate realization of the deferred tax assets is dependent 
upon the generation of future taxable income during the 
periods in which those temporary differences become 
deductible. Management considers the scheduled reversal 
of deferred tax liabilities, projected future taxable income, 
and tax planning strategies in making this assessment. 
The amount of deferred tax assets considered realizable, 
however, could change in the near term if future estimates 
of projected taxable income during the carryforward period 
are revised. The majority of the amount of the non-current 
portion of deferred or current taxes will be recovered or 
settled after more than 12 months.

In 2020, deferred tax asset recoverability has been 
assessed using taxable profit forecasts, which take the 
potential impact of the COVID-19 pandemic on future 
results into account. These assessments showed sufficient 
taxable profit to recover previously recognized deferred  
tax assets in most jurisdictions, whilst in some jurisdictions 
this resulted in minor derecognitions or re-recognitions, 
with a net effect of a re-recognition of deferred tax assets 
of €4 million. Deferred tax assets not recognized relate to 
tax loss carryforwards.

Due to the divestment of the Specialty Chemicals business 
in 2018, the company has been reorganizing itself into 
a focused Paints and Coatings company. In 2019, this 
resulted in a simplification of the intercompany financ-
ing structure, enlarging the scope of the global business 
support services, centralizing R&D and supply chain 
functions and implementing other cost saving initiatives. 
This has substantially affected the income generated 
and expenses incurred by subsidiaries in most countries, 
because intercompany interest, cost sharing and royalty
flows, albeit all remaining at arm’s length, have changed 
following these changes in the business set up. For 
subsidiaries in several countries in Europe, these changes 
in future profitability led to the derecognition or re-recogni-
tion of deferred tax assets. In aggregate, the net effect of 
the derecognition and re-recognition of deferred tax assets 
in 2019 was a charge of €47 million. 

From the total amount of recognized net deferred tax 
assets, €196 million (2019: €345 million) is related to 

Deferred tax assets and liabilities 2020

In € millions

Intangible assets

Property, plant and equipment

Financial non-current assets

Post-retirement benefit provisions

Other provisions

Other items

Tax credits

Tax loss carryforwards

Deferred tax assets not recognized

Deferred tax assets (liabilities)

Balance at 
January 1, 2020

Changes in 
exchange rate

Recognized in 
income

Recognized in 
equity/Other 
comprehensive 
income

Acquisitions

Balance at 
December 31, 
2020

(410)

49 

(200)

158 

35 

102 

173 

641 

(410)

138

24 

(6)

13 

(9)

(3)

—

—

(25)

18 

12

(31)

17 

(79)

23 

(3)

(37)

11 

27 

(36)

(108)

—

—

(1)

(16)

—

3 

—

2 

—

(12)

—

—

—

—

—

—

—

—

—

—

(417)

60 

(267)

156 

29 

68 

184 

645 

(428)

30

Deferred tax assets and liabilities 2019

In € millions

Intangible assets

Property, plant and equipment

Financial non-current assets

Post-retirement benefit provisions

Other provisions

Other items

Tax credits

Tax loss carryforwards

Deferred tax assets not recognized

Deferred tax assets (liabilities)

Balance at 
January 1, 2019

Changes in 
exchange rate

Recognized in 
income

Recognized in 
equity/Other 
comprehensive 
income

Acquisitions

Balance at 
December 31, 
2019

(363)

47 

(158)

121 

37 

79 

150 

582 

(304)

191

—

4 

(10)

2 

1 

1 

— 

20 

(12)

6

(8)

(1)

(32)

(21)

(3)

8 

23 

37 

(58)

(55)

—

—

—

56 

—

15 

— 

2 

(36)

37

(39)

(1)

—

—

—

(1)

—

—

—

(41)

(410)

49 

(200)

158 

35 

102 

173 

641 

(410)

138

remaining differences for which no deferred tax liabilities 
have been recognized is €33 million (2019: €30 million). 
Deferred tax assets not recognized fully relate to tax loss 
carryforwards in 2020.

entities that have suffered a loss in either 2020 or 2019 
and where utilization is dependent on future taxable profit 
in excess of the profit arising from the reversal of existing 
taxable temporary differences. This assessment is based 
on management’s long-term projections and tax planning 
strategies.

A deferred tax liability is recognized for taxable temporary 
differences related to investments in subsidiaries, branches 
and associates and interests in joint arrangements, to 
the extent that it is probable that these will reverse in the 
foreseeable future. The expected net tax impact of the 

AkzoNobel Report 2020  |  Financial statements

105

106AkzoNobel Report 2020  |  Financial statementsNote 10 Earnings per shareProfit for the period attributable to the shareholders of the company was €630 million (in 2019: €539 million).The number of shares for the earnings per share calcula-tion decreased as a result of the capital repayment and share consolidation executed in 2019 and the share buyback programs of 2019 and 2020.The losses in the tables on tax losses carried forward are gross amounts, with the tax impact included in the last column of the table.Expiration year of loss carryforwards 2020In € millions20212022202320242025LaterUnlimitedTotalDeferred taxTotal loss carryforwards 261108—1242,8983,139645Loss carryforwards not recognized in deferred tax assets—(6)———(2)(2,134)(2,142)(428)Total loss carryforwards recog-nized2—1108—122764997217Expiration year of loss carryforwards 2019In € millions20202021202220232024LaterUnlimitedTotalDeferred taxTotal loss carryforwards 22111341411332,9953,418641Loss carryforwards not recognized in deferred tax assets(1)(1)(8)(1)(2)(15)(1,221)(1,249)(242)Total loss carryforwards recog-nized1131331391181,7742,169399Deferred tax assets and liabilities per balance sheet itemDecember 31, 2019December 31, 2020In € millionsNet balance AssetsLiabilitiesNet balance AssetsLiabilitiesIntangible assets(410)32442 (417) 18  435 Property, plant and equipment498334 60  85  25 Financial non-current assets(200)10210 (267) 36  303 Post-retirement benefit provisions1581613 156  157  1 Other provisions35449 29  37  8 Other items10214745 68  129  61 Tax credits173173— 184  184 —Tax loss carryforwards641641— 645  645 —Deferred tax assets not recognized(410)(410)— (428) (428)—Tax assets/liabilities138881743 30  863  833 Set-off of tax—(352)(352)— (366) (366)Net deferred taxes138529391 30  497  467 Income tax recognized in equityIn € millions20192020Currency exchange differences on inter-company loans of a permanent nature115Share-based compensation4(1)Share buyback—3Post-retirement benefits24(18)Total39(11)Current tax21Deferred tax37(12)Total39(11)Profit for the periodIn € millions20192020Profit before tax from continuing operations785919Income tax(230)(241)Profit from continuing opera-tions555678Profit for the period attributable to non-controlling interests(38)(41)Profit for the period from continuing operations attribut-able to shareholders of the company517637Profit for the period from discon-tinued operations attributable to shareholders of the company22(7)Profit for the period attributable to shareholders of the company539630Weighted average number of common sharesNumber of shares20192020Issued common shares at January 1256,219,301199,600,331Effect of issued common shares during the year249,936264,818Capital repayment and share consolidation(26,674,886)—Effect of share buyback program(16,720,349)(8,440,749)Shares for basic earnings per share for the year213,074,002191,424,400Effect of dilutive sharesFor performance-related and restricted shares763,868674,365For share-matching plan5,7193,039Shares for diluted earnings  per share213,843,589192,101,804107AkzoNobel Report 2020  |  Financial statementsEarnings per share (and adjusted earnings per share) from continuing operations increased in 2020, mainly due to the increased profit before tax from continuing operations and the impact of the share buyback program.Note 11 Intangible assetsBrands with indefinite useful lives are almost fully related  to Dulux, which is the major brand, due to its global  presence, high recognition and strategic nature. Other intangibles include licenses, know-how, intellectual prop-erty rights, software and development cost. Both  at year-end 2020 and 2019, there were no material purchase commitments for individual intangible assets.  No intangible assets were registered as security for  bank loans.Adjusted earnings per share from continuing  operations In € millions20192020Profit before tax from continuing  operations785919Identified items reported in operating income150136Interest on tax settlement—(3)Adjusted income tax(237)(269)Non-controlling interests(38)(41)Adjusted profit from continuing operations attributable to  shareholders of the company660742Adjusted earnings per share from continuing operations (in €)3.103.88Earnings per sharein €20192020Continuing operationsBasic2.433.33Diluted2.423.32Discontinued operationsBasic0.10(0.04)Diluted 0.10(0.04)Total operationsBasic2.533.29Diluted2.523.28Intangible assetsIn € millionsGoodwillBrandsCustomer listsOther intangiblesTotalBalance at December 31, 2018Cost of acquisition1,0132,2168102214,260Cost of internally developed intangibles———158158Accumulated amortization/impairment(23)(177)(506)(254)(960)Carrying value at December 31, 20189902,0393041253,458Impact adoption IFRS16———(36)(36)Balance at January 1, 20199902,039304893,422Movements in 2019Acquisitions through business combinations101(13)14411243Investments - including internally developed intangibles———3535Amortization—(12)(38)(17)(67)Impairments(12)—(21)(5)(38)Changes in exchange rates1496130Total movements103(16)9125203Balance at December 31, 2019Cost of acquisition1,1212,2089401754,444Cost of internally developed intangibles———191191Accumulated amortization/impairment(28)(185)(545)(252)(1,010)Carrying value at December 31, 20191,0932,0233951143,625Movements in 2020Acquisitions through business combinations 48  8  23  11  90 Investments - including internally developed intangibles —  —  — 34  34 Amortization — (11) (33) (20) (64)Changes in exchange rates (45) (76) (10) —  (131)Total movements 3  (79) (20) 25  (71)Balance at December 31, 2020Cost of acquisition 1,123  2,134  921  178  4,356 Cost of internally developed intangibles — —  —  212  212 Accumulated amortization/impairment (27) (190) (546) (251) (1,014)Carrying value at December 31, 2020 1,096  1,944  375  139  3,554 108AkzoNobel Report 2020  |  Financial statementsNote 12 Property, plant and equipmentInvestments in property, plant and equipmentThroughout 2020, AkzoNobel has continued to assess all investment opportunities to ensure the right capital and capacity allotment and have taken decisions accordingly. With an aim to reinforce capability to support custom-ers and enhance our manufacturing and supply chain, AkzoNobel has, among others, invested in the Powder Coatings site in Como, Italy, which is expected to enable further automatization and operational efficiency with automated and integrated production lines. Another major investment has been initiated in Turkey to increase the product range in decorative and wood care paints and unlock further value engineering opportunities.We continued to invest in High Point, North Carolina, to transform our wood coatings facility into a best-in-class manufacturing site.ImpairmentsIn 2020, no significant impairments were recognized.  In 2019, impairments were recognized in Performance Coatings, following the implementation of our strategic portfolio review.Annual impairment testingGoodwill and other intangibles with indefinite useful lives are tested for impairment per business unit (one level below segment level) annually or whenever an impair-ment trigger exists, applying the value-in-use method. The impairment test is in principle based on cash flow projections of the five-year plan. Elements considered to determine if a different approach would be more appropri-ate are, among others, high growth/emerging economies, geo expansion opportunities, introduction of new product ranges and opportunities from market consolidation. In 2020, the above exception was applied for Decorative Paints Asia and Decorative Paints South America, for which the revenue growth and adjusted EBITDA-margin development projections were extrapolated beyond the five-year explicit forecast period for another five years, applying reduced average growth rates.The key assumptions used in the projections for annual impairment testing are:• Revenue growth per year: based on actual experience, analysis of markets and GDP growth and the expected market share developments • Adjusted EBITDA-margin development per year: based on actual experience and management’s long-term projections• Weighted average cost of capital per year: the pre-tax discount rate determined per business unit, reflecting current market assessments of the time value of  money and the risks specifically associated with the business units For all business units, a terminal value was calculated based on the long-term inflation expectations of 1.0%. The estimated pre-tax cash flows are discounted to their present value using a pre-tax weighted average cost of capital. The discount rates are determined for each busi-ness unit and range from 8.9% to 14.5% (2019: 8.8% to 12.7%), with a weighted average of 9.6% (2019: 9.4%).Sensitivity tests were performed for growth assumptions, adjusted EBITDA margin development assumptions and for the weighted average cost of capital. These sensitivity tests show that reasonably possible changes in these key assumptions would not cause carrying amounts to exceed recoverable amounts for any of the business units.In 2020 and 2019, no impairment charges were recog-nized in relation to the annual impairment test.Impact COVID-19 on annual impairment  testing processThe situation around COVID-19 is being closely monitored to ensure that the impact on estimated future cash  flows is reflected in the models which are used to assess the valuation of the carrying value of AkzoNobel’s asset base. In addition to the beforementioned annual impair-ment testing process, AkzoNobel has made a detailed assessment in the second quarter, specifically focussing on the potential impact of the pandemic. The outcome of both assessments showed sufficient headroom in all business units.Specific asset impairmentsIn 2020, no impairment charges were recorded in rela-tion to specific assets. In 2019, impairment charges were recorded for Performance Coatings, following the implementation of our strategic portfolio review, which was determined to be a triggering event. As this portfolio review also included certain recently acquired and not yet integrated businesses to be divested, the goodwill related to these businesses was also included in the impairment review and subsequently impaired.Goodwill and other intangibles per business unitGoodwillBrands with indefinite useful lives Other intangibles  with finite useful livesTotal intangiblesIn € millions20192020201920202019202020192020Decorative Paints Europe, Middle East and Africa81978388371431481,0621,082Decorative Paints South America——11683—111684Decorative Paints Asia11108848475038945895Powder Coatings156149——5348209197Marine and Protective Coatings147163——5878205241Automotive and Specialty Coatings279281——197180476461Industrial Coatings419396——144126563522Corporate and other————49724972Total1,0931,0961,8381,7676946913,6253,554Key assumptionsIn % per yearAverage revenue growth 2021-2025Pre-tax weighted average cost of capital 2021-2025Decorative Paints2.3-6.6%9.7-14.5%Performance Coatings2.2-3.6%8.9-9.5%Property, plant and equipment 

In € millions 

Balance at December 31, 2018

Cost of acquisition

Accumulated depreciation/impairment

Carrying value at December 31, 2018

Impact adoption IFRS 16

Balance at January 1, 2019

Movements in 2019

Acquisitions

Divestments

Investments

Transfer between categories

Depreciation

Impairments, including reversals

Changes in exchange rates

Total movements

Balance at December 31, 2019

Cost of acquisition

Accumulated depreciation/impairment

Carrying value at December 31, 2019

Movements in 2020

Acquisitions

Divestments

Investments

Transfer between categories

Depreciation

Impairments, including reversals

Changes in exchange rates

Total movements

Balance at December 31, 2020

Cost of acquisition

Accumulated depreciation/impairment

Carrying value at December 31, 2020

 Buildings and land 

 Plant equipment and 
machinery 

 Other equipment 

 Construction in progress 
and prepayments on 
projects 

 Assets not used 

 Total 

1,505

(711)

794

(28)

766

8

(22)

6

44

(43)

(2)

13

4

1,528

(758)

770

 3 

 (4)

 8 

28 

 (53)

 —   

 (58)

 (76)

 1,425 

 (731)

 694 

1,894

(1,283)

611

(1)

610

4

(1)

24

57

(102)

(19)

12

(25)

1,974

(1,389)

585

 1 

 (1)

 23 

 83 

 (107)

 (2)

 (31)

 (34)

 1,937 

 (1,386)

 551 

888

(722)

166

—

166

—

(10)

13

19

(43)

(2)

6

(17)

906

(757)

149

 1 

 (1)

 6 

 22 

 (38)

 (1)

 (5)

 (16)

 890 

 (757)

 133 

178

(4)

174

—

174

—

—

136

(121)

—

—

3

18

193

(1)

192

 —  

 (3)

 187 

 (133)

 —   

—   

 (3)

 48 

 244 

 (4)

 240 

10

(7)

3

—

3

—

—

—

1

—

—

—

1

11

(7)

4

—   

—   

—   

—   

 —   

—   

 (1)

 (1)

 10 

 (7)

 3 

4,475

(2,727)

1,748

(29)

1,719

12

(33)

179

—

(188)

(23)

34

(19)

4,612

(2,912)

1,700

 5 

 (9)

 224 

— 

 (198)

 (3)

 (98)

 (79)

 4,506 

 (2,885)

 1,621 

AkzoNobel Report 2020  |  Financial statements

109

110AkzoNobel Report 2020  |  Financial statementsNote 13 LeasesNote 14 Investments in associates and   joint venturesAt year-end 2020, the carrying value of equity investments in associates amounted to €164 million (2019:  €147 million). AkzoNobel has granted loans of €2 million in total to certain associates (2019: €3 million). In 2020, the AkzoNobel mainly leases land, office spaces, stores and cars. Some leases provide for additional rent payments that are based on changes in local price indices. Some property leases contain extension options exercis-able by AkzoNobel up to one year before the end of the non-cancellable contract period. We have estimated that the lease liability would increase by less than 20%,  if we would exercise the extension options which are currently not included in the valuation of the lease liability. This excludes so-called “evergreens” or perpetual leases.Total net cash out flow from financing activities related to leases recognized on the balance sheet was €105 million (2019: €108 million). Net cash outflow for leases not recognized on the balance sheet was €17 million (2019: €17 million).Refer to Note 27 Financial risk management for the  maturities of lease liabilities.Right-of-use assetsIn € millionsLandBuildingsOtherTotalBalance at January 1, 2019Cost of acquisition5633670462Accumulated depreciation/impairment(10)(20)—(30)Carrying value at January 1, 20194631670432Movements in 2019Additions1183251Modifications(1)1——Disposals—(3)(1)(4)Depreciation(4)(63)(38)(105)Impairments—(5)—(5)Changes in exchange rates1315Total movements(3)(49)(6)(58)Balance at December 31, 2019Cost of acquisition57355102514Accumulated depreciation/impairment(14)(88)(38)(140)Carrying value at December 31, 20194326764374Movements in 2020Additions 2  52  43 97 Modifications —    (13) 1 (12)Disposals (1) (6) (9)(16)Depreciation (3) (60) (36)(99)Impairments —    (7) —   (7)Changes in exchange rates (2) (8) (3)(13)Total movements (4) (42) (4) (50)Balance at December 31, 2020Cost of acquisition 55  353  102  510 Accumulated depreciation/impairment (16) (128) (42)(186)Carrying value at December 31, 2020 39  225  60  324 Income/(expenses) recognized in profit and lossIn € millions20192020Sub lease income610Depreciation right-of-use assets(105)(99)Impairments for right-of-use assets(5)(7)Interest expense on lease liabilities(8)(6)Short-term lease expenses(10)(9)Expenses relating to low-value assets(4)(4)Variable lease expenses(3)(4)Total expenses(129)(119)Balance sheet information of our share in associatesIn € millions2019Associates 2020Condensed balance sheet Non-current assets6871Current assets114141Total assets182212Shareholders’ equity147164Non-current liabilities66Current liabilities2942Total liabilities and equity182212Profit and loss of our share in associatesIn € millions2019Associates 2020Condensed statement of incomeRevenue 154165Profit before tax2937Profit from continuing operations2025Other comprehensive income——Profit for the period2025111AkzoNobel Report 2020  |  Financial statementsPension assets (€1,543 million) relate to pension plans  in an asset position (2019: €1,418 million). For more information on post-retirement benefit provisions, refer to Note 19. Loans and receivables include the subordinated loan of €87 million (2019: €88 million) granted to the Pension Fund APF in the Netherlands and the non-current part of an escrow account related to the pre-funding of the  Akzo Nobel (CPS) Pension Scheme in the UK amounting to €71 million (2019: €105 million), invested in corporate bonds. Under certain conditions, the minimum annual funding of this pension fund from the escrow account is €29 million (£26 million). The current portion of the escrow account is reported as other receivables within trade and other receivables, refer to Note 17.Of the total carrying value of inventories at year-end 2020, €17 million is measured at net realizable value (2019: €36 million). In 2020, €59 million was recognized in the statement of income for the write-down of inventories (2019: €70 million), while €28 million of write-downs were Note 15 Financial non-current assetsNote 16 InventoriesNote 17 Trade and other receivablesNote 18 Group equityTrade receivables are presented net of an allowance for impairment of €58 million (2019: €58 million). The impact from the COVID-19 pandemic on the valuation of trade receivables has been evaluated as part of the regular process on determination of the allowance for impairment. Whilst the allowance for impairment of trade receivables initially increased as a direct result of the additional risk associated with COVID-19, impairment of trade receiv-ables returned to normal levels at year-end.results from associates amounted to a profit of €25 million  (2019: €20 million).  No significant contingent liabilities exist related to  associates.The largest associate of AkzoNobel is Metlac S.p.a., incor-porated in Italy. None of the associates are considered individually material to the group.reversed (2019: €22 million). There are no inventories subject to retention of title clauses.In 2020, €22 million of impairment losses were recognized in the statement of income (2019: €29 million). An amount of €3 million was reversed (2019: €24 million).Since the total amount of impairment losses under IFRS 9 is not significant, no separate disclosure was made in the statement of income.Other receivables include the current portion of €29 million (£26 million) of the escrow account for the Akzo Nobel (CPS) Pension Scheme in the UK.During 2020, 9,331,481 common shares repurchased in 2019 and 2020 were cancelled (2019: 28,433,528 common shares). For further details on weighted average number of shares, refer to Note 10.Financial non-current assetsIn € millions20192020Pension assets1,4181,543Loans and receivables336331Other financial non-current assets10877Total1,8621,951Trade and other receivablesIn € millions20192020Trade receivables1,8121,751Prepaid expenses3330Tax receivables other than income tax11691FX contracts910Receivables from associates8—Other receivables155112Total2,1331,994InventoriesIn € millions20192020Raw materials and supplies342378Work in progress7170Finished products and goods for resale726711Total1,1391,159Ageing of trade receivablesIn € millions20192020Performing trade receivables1,6251,644Past due trade receivables< 3 months16299> 3 months8366Allowance for impairment (58)(58)Total trade receivables1,8121,751Allowance for impairment of trade receivablesIn € millions20192020Balance at January 16958Additions charged to income2922Release of unused amounts(24)(3)Utilization(16)(14)Acquisitions—1Currency exchange differences—(6)Balance at December 315858Composition of share capital at year-end 2019In €Authorized share capitalSubscribed share capitalPriority shares (48 with nominal value of €400)19,20019,200Cumulative preferred shares (200 million with nominal value of €0.50)100,000,000—Common shares (500 million with nominal value of €0.50)250,000,00099,800,166Total350,019,20099,819,366Composition of share capital at year-end 2020

Non-controlling interests

In €

Priority shares (48 with nominal value 
of €400)

Cumulative preferred shares (200 
million with nominal value of €0.50)

Common shares (500 million with 
nominal value of €0.50)

Authorized 
share capital

Subscribed 
share capital

19,200

19,200

100,000,000

—

250,000,000

95,289,921

Total

350,019,200

95,309,121

Group entity

Partner at year-end 2020

 Akzo Nobel India Limited, Kolkata, India 

 Privately held, India 

 PT ICI Paints Indonesia, Jakarta, Indonesia 

 PT DWI Satrya Utama, Indonesia 

  Akzo Nobel Paints (Malaysia) Sdn. Bhd., 
Kuala Lumpur, Malaysia  

 Privately held, Malaysia 

 Akzo Nobel Kemipol A.S., Izmir, Turkey 

 Privately held, Turkey 

  International Paint (Korea) Ltd, Busan, South-
Korea 

 Noroo Holdings, South Korea 

2019 
Equity stake 
in € millions

53 

25 

23 

17 

16 

%

 25.24 

 45.00 

 40.05 

 49.00 

 40.00 

%

25.24 

45.00 

40.05 

49.00 

40.00 

Outstanding common shares

  International Paints of Shanghai Co. Ltd, 
Shanghai, China 

  Huayi Fine Chemical Co. Ltd, China: China 
National Shipbuilding Equipment & Materials Corp. 

 49.00 

 10 

49.00 

  International Paints Saudi Arabia, Saudi 
Arabia 

 Yousuf Bin Ahmed Kanoo Co. Ltd, Saudi Arabia 

 40.00 

15 

40.00 

Number of shares

2019

2020

 Akzo Nobel Oman SAOC, Muscat, Oman 

 Omar Zawawi establishment LLC, Oman 

  Akzo Nobel UAE Paints LLC, United Arab 
Emirates 

 Kanoo Group, United Arab Emirates 

  Akzo Nobel Paints (Guangzhou) Limited, 
Guangzhou, China 

  Industrial Development Co. Ltd of Guanzhou, 
China 

  Akzo Nobel Pakistan Limited, Karachi, 
Pakistan 

 Privately held, Pakistan 

 Others

 Total 

 50.00 

 40.00 

 10.00 

 24.19 

11 

 9 

50.00 

40.00 

5

9

10.00 

2.99 

25

218 

2020 
Equity stake 
in € millions

50 

29 

21 

20 

16 

14 

12 

11 

8 

4 

1 

18 

204 

Outstanding at January 1

256,219,301

199,600,331

Issued in connection to perfor-
mance-related share plan and share-
matching plan

Capital repayment and share 
consolidation

Stock dividend

Share buyback

Shares bought back not yet 
cancelled

283,370

310,991

(28,468,812)

—

—

—

(31,599,495)

(10,027,257)

3,165,967

695,776

Outstanding at December 31

199,600,331

190,579,841

Weighted average number of common shares

Number of shares

Weighted average number of 
common shares

2019

2020

213,074,002

191,424,400

Subscribed share capital
For further details on subscribed share capital, refer to 
Note F in the Company financial statements.

Cumulative translation reserves comprise all foreign 
exchange differences arising from the translation of the 
financial statements of foreign operations, as well as from 
the translation of intercompany loans with a permanent 
nature and liabilities and derivatives that hedge the net 
investments in a foreign subsidiary. 

Equity-settled transactions consist of the performance 
related and restricted share plan and share-matching plan, 
whereby shares are granted to the Board of Management, 

Executive Committee and other executives. For details of 
the share-based compensation, refer to Note 7.

January 2019. A share consolidation ratio of 9:8  
was applied.

Non-controlling interests
None of the non-controlling interests are considered indi-
vidually material to the group.

Dividend
Our dividend policy is to pay a stable to rising dividend. 

In 2020, an interim dividend of €0.43 (2019: €0.41) per 
common share was paid. We propose a 2020 final  
dividend of €1.52 (2019: €1.49) per common share,  
which would equal a total 2020 dividend of €1.95  
(2019: €1.90).

In line with our announcement on April 19, 2017, we  
have returned the vast majority of the net proceeds  
from the separation of the Specialty Chemicals business 
to our shareholders. The Extraordinary General Meeting 
of November 13, 2018, approved to return an amount of 
€2.0 billion to shareholders by means of a capital repay-
ment and share consolidation, which was executed in 

We distributed €1.0 billion by means of a special cash 
dividend of €4.50 per common share (post consolidation) 
on February 25, 2019, in addition to the €1.0 billion special 
cash dividend already distributed in December 2017.  
The share buyback program to repurchase common 
shares up to the value of €2.5 billion was completed at  
the end of 2019, acquiring 31.2 million common shares, 
which all have been cancelled. On October 23, 2019, a  
€500 million share buyback program was announced,  
for which 0.4 million common shares were acquired in 
2019 and 6.2 million shares in 2020, which have all  
been cancelled.

On October 21, 2020, a new €300 million share buyback 
program was announced for which 0.7 million shares were 
acquired in 2020, that have not yet been cancelled.  
The share buyback program is to be completed in the first 
half of 2021.

AkzoNobel Report 2020  |  Financial statements

112

113AkzoNobel Report 2020  |  Financial statementsPost-retirement benefit provisions relate to defined benefit pension and other post-retirement benefit plans, including healthcare or welfare plans. The largest defined benefit pension plans are the ICI Pension Fund (ICIPF) and the Akzo Nobel (CPS) Pension Scheme in the UK which together account for 86% of defined benefit obligations (DBO) and 91% of plan assets. Other pension plans include among others the largely unfunded plans in Germany, the plans in the US and certain other smaller plans in the UK. The benefits of these pension plans are based primarily on years of service and employees’ compensation. The funding policy for the plans is consistent with local require-ments in the countries of establishment. We also provide certain healthcare and life insurance benefits to retired employees, mainly in the US and the Netherlands.Valuations of the obligations under the plans are carried out regularly by independent qualified actuaries. We accrue for the expected costs of providing such post-retirement benefits during the service years of the employ-ees. Governance of the benefit plans is the responsibility of the Executive Committee Pensions. This committee provides oversight of the costs and risks of the plans including oversight of the impact of the plans on the company in terms of cash flow, pension expenses and the balance sheet. The committee develops and maintains policies on benefit design, funding, asset allocation and assumption setting.Pension plansAlmost all of the defined benefit plans have been closed to new members since the early to mid-2000s, although in many plans long-serving employees continue to accrue benefits. For plans in the US, benefit accrual is frozen and employees participate in defined contribution plans for future service. In countries where plans are closed, new employees are eligible to join a defined contribution arrangement. In countries in high growth markets, pension schemes currently are not material. Unless mandated by law, it is our policy that any new plans are established as defined contribution plans.The most significant risks that we run in relation to defined benefit plans are investment returns falling short of expectations, low discount rates, inflation exceeding expectations, retirees living longer than expected and legislation changes. The assets and liabilities of each of the funded plans are held outside of the company in a trust or a foundation, which is governed by a board of fiduciaries or trustees, depending on the legal arrangements in the country concerned. The primary objective with regards to the investment of pension plan assets is to ensure that each individual plan has sufficient funds available to satisfy future benefit obligations in accordance with local legal and legislative requirements. For this purpose, we work closely with plan trustees or fiduciaries to develop investment strategies. Studies are carried out periodically to analyze and understand the trade-off between expected investment returns, volatility of outcomes and the impact on cash contributions. We aim to strike a cautious balance between these factors in order to agree affordable contri-bution schedules with plan fiduciaries.Plan assets principally consist of insurance (annuity) policies, long-term interest-earning investments and (investment funds with holdings primarily in) quoted equity securities. Our largest plans use derivatives (such as index futures, currency forward contracts and swaps) to reduce volatility of underlying variables, for efficient portfolio management and to improve the liability matching char-acteristics of the assets. Limits have been set on the use of derivatives which are periodically subject to review for compliance with the pension fund’s investment strategy.In line with our proactive pension risk management  strategy, we seek to reduce risk in our pension plans over time. We continue to evaluate different potential de- risking strategies and opportunities on an ongoing basis. Some future de-risking transactions may have both cash flow and balance sheet impacts which may be substantial, as have some of the de-risking actions already taken.  The cost of fully removing risk would exceed estimated funding deficits.Between 2014 and 2020, ICIPF and a smaller UK plan, the ICI Specialty Chemicals Pension Fund (ISCPF), have invested in annuity buy-in contracts that aim to hedge all key risks related to their pensioner populations. CPS has an insurance contract to hedge longevity risk in respect of a portion of its pensioners. In 2020, the Trustee of the ICIPF entered into a further annuity buy-in agreement with Legal and General Assurance Society Limited and the Trustee of the ISCPF entered into a further annuity buy-in agreement with Pension Insurance Corporation plc. Together they cover, in aggregate, £84 million (€94 million) of pensioner liabilities (insurer valuation). The buy-in involved the purchase of a bulk annuity policy under which the insurer will pay to ICIPF and ISCPF amounts equiva-lent to the benefits payable to members who have recently become pensioners. The pension liabilities remain with, and the matching annuity policies are held within, ICIPF and ISCPF. The accounting impact of the transaction is a lower valuation of the plan assets giving a reduction  in Other comprehensive income of £21 million (€23 million) of which £18 million (€20 million) relates to ICIPF and  £3 million (€3 million) relates to ISCPF.By purchasing bulk annuities, the ICIPF and ISCPF Trust-ees have both taken significant steps in actively de-risking liabilities and reducing the risk that AkzoNobel will be required to contribute additional cash in the future.In October 2018, the UK High Court provided clarity for trustees and employers on providing equal pension benefits for men and women where they are in receipt of Guaranteed Minimum Pensions (GMPs) as a result of the Lloyds Banking Group judgment. According to this judg-ment, pension schemes were required to retrospectively equalize GMPs by uplifting pensions to the same level, as far as needed, for men and women. On November 20,  2020, the High Court ruled that pension schemes will need to revisit individual transfer payments made since May 17, 1990, to check if any additional value is due as a result of GMP equalization. As a result, a past service cost of £5 million (€6 million) has been charged across the AkzoNobel pension schemes in the UK in 2020.In setting the discount rate assumption for calculating the DBO of each plan, the so called Willis Towers Watson (WTW) RATE:Link model is used for the majority of the plans in the group. RATE:Link had previously been using a Bloomberg fixed income securities Bloomberg Industry Classification Standard (BICS) framework to provide the relevant inputs. However, due to a change in the Bloom-berg BICS framework in 2020, this framework is no longer deemed suitable and RATE:Link now uses the Bloomberg BCLASS framework. Although the curve-fitting methodol-ogy has not changed in 2020, the change in Bloomberg framework used by RATE:Link has resulted in an esti-mated net €170 million remeasurement gain included in Other comprehensive income. The impact of this change Note 19 Post-retirement benefit provisionsin accounting estimate in relation to bond inclusion is 
included in the reconciliation table as a €270 million  
gain within the overall actuarial loss due to liability financial 
assumption changes in the DBO, partially offset by  
a €100 million reduction in the experience gain in plan  
assets in respect of the UK buy-in annuity policies.

On November 25, 2020, correspondence between the 
Chancellor of the Exchequer and the UK Statistics Author-
ity (UKSA) was published regarding the future of the Retail 
Price Index (RPI) measurement of inflation. With effect 
from February 2030 onwards, increases in the RPI will be 
aligned with those under the Consumer Prices Index (CPI) 

Reconciliation balance sheet

In € millions

2019

DBO

Plan  
assets

Total

DBO

Plan  
assets

Balance at the beginning of the period

(13,354)

13,654

300

(14,616)

15,287

Statement of income

Current service cost

Past service cost

Net interest (charge)/income on net defined benefit (liability)/asset

Cost recognized in statement of income

Remeasurements

Actuarial (loss)/gain due to liability experience

Actuarial (loss)/gain due to liability financial assumption changes

Actuarial (loss)/gain due to liability demographic assumption changes

Actuarial loss due to buy-in

Return on plan assets (less)/greater than discount rate

(30)

(2)

(361)

(393)

50

(1,368)

189

—

—

Remeasurement effects recognized in Other comprehensive income

(1,129)

Cash flow

Employer contributions

Employee contributions

Benefits and administration costs paid from plan assets

Net cash flow

Other

Acquisitions/divestments/transfers

Changes in exchange rates

Total other

Balance at the end of the period

Asset restriction

Net balance sheet position

In the balance sheet under

Other financial non-current assets

Post-retirement benefit provisions

Current portion of provisions

Net balance sheet position

—

—

382

382

—

—

—

(30)

914

884

569

2

(881)

(310)

—

677

677

(30)

(2)

21

(11)

50

(1,368)

189

(30)

914

(245)

569

—

—

569

—

58

58

(33)

(5)

(262)

(300)

148

(915)

(74)

—

—

(841)

—

(2)

859

857

(2)

718

716

—

—

276

276

—

—

—

(23)

981

958

114

2

(859)

(743)

2

(766)

(764)

—

(2)

881

879

—

(619)

(619)

(14,616)

15,287

671

(14,184)

15,014

(3)

668

1,418

(701)

(49)

668

with owner occupiers’ housing costs (CPIH). Broadly this 
is expected to result in RPI inflation being 1% lower in the 
longer term than under the existing methodology. The infla-
tion assumption continues to be calculated using a market 
breakeven inflation rate. However, the CPI inflation assump-
tion, on which the benefits of some plans are based, is set 
with reference to RPI. Until 2030, the CPI inflation assump-
tion is calculated as 1% below RPI and from 2030 onwards 
as 0.1% below RPI. The impact has been recognized 
within remeasurements in Other comprehensive income. 
The impact on the actuarial loss due to liability financial 
assumption changes in the DBO is partially offset by an 
impact on the experience gain in plan assets in respect of 
the UK buy-in annuity policies and is not material.

The remaining pension plans primarily represent plans 
accounted for as defined contribution plans. This includes, 
among others, the Pension Fund APF in the Netherlands 
and the 401k Plan in the US. The ITP2 plan in Sweden 
is financed through insurance with the Alecta insurance 
company and is classified as a multi-employer defined 
benefit plan. As AkzoNobel does not have access to suffi-
cient information from Alecta to enable a defined benefit 
accounting treatment, it is accounted for as a defined 
contribution plan.

Contributions in 2020 were €1 million (2019: €1 million). 
Alecta’s funding ratio in 2020 is normally allowed to vary 
between 125% and 175%. The most recently quoted 
ratio at December 2020 stood at 148%. The expenses 
of all plans accounted for as defined contribution plans in 
AkzoNobel totaled €82 million in 2020 (2019: €86 million).

Other post-retirement benefit plans
AkzoNobel provides certain healthcare and life insurance 
benefits to retired employees, mainly in the US and the 
Netherlands. The risks to which the US healthcare plans 
expose AkzoNobel include the risk of future increases in 
the cost of healthcare which would increase the cost of 
maintaining the plans. The benefit payments to retirees 
under the Dutch plan are frozen. Both plans expose 
AkzoNobel to the risk of a further decline in discount rates, 
which increases the plan obligations, and longevity risk as 
the plans generally pay lifetime benefits.

Reconciliation balance sheet
The closing net balance sheet position of €827 million 
(2019: €668 million) includes the pension plans  

AkzoNobel Report 2020  |  Financial statements

114

2020

Total

671

(33)

(5)

14

(24)

148

(915)

(74)

(23)

981

117

114

—

—

114

—

(48)

(48)

830

(3)

827

1,543

(664)

(52)

827

(€963 million net asset; 2019: €826 million net asset) and 
other post-retirement plans (€136 million liability; 2019:  
€158 million liability).

Plan assets

In € millions

Equities

Administrative expenses
In addition to the expenses borne by the funds themselves, 
some expenses are borne directly by AkzoNobel. Adminis-
trative expenses are incurred, especially for the UK pension 
funds, of €18 million (2019: €19 million), which are included 
in operating income. In addition, we directly incurred asset 
management expenses of €2 million (2019: €4 million), 
which have been included in other comprehensive income.

Debt - fixed interest government bonds

Debt - index-linked government bonds

Debt - corporate and other bonds

UK buy-in annuity policies

Cash and cash equivalents

Other

Total

Total Percentage of total

Total Percentage of total

2019

2020

331

1,641

2,728

1,458

8,018

289

822

2

11

18

10

52

2

5

366

1,315

3,121

1,798

7,595

215

604

15,287

100

15,014

2

9

21

12

51

1

4

100

Interest costs
Interest costs on DBO for both pensions and other post-
retirement benefits, together with the interest income on 
plan assets, comprise the net financing income related to 
post-retirement benefits of €14 million (2019: €21 million), 
refer to Note 8.

Pension plans in asset position
Pension balances recorded under Financial non-current 
assets totaled €1,543 million (2019: €1,418 million). The 
increase in 2020 was due to €145 million of net actu-
arial gains, €45 million of employer contributions and 
net income of €7 million, partially offset by €72 million of 
exchange rate translation losses in the relevant plans. 
These assets could be recognized under IFRIC 14 
because economic benefits are available in the form of 
future refunds from the plan or reductions in future contri-
butions to the plan, either during the life of the plan or on 
the (final) settlement of the plan liabilities.

Plan assets
The equities and government bond debt assets have 
quoted prices in active markets, although most are held 
through funds comprised of such instruments which are 
not actively traded themselves. The total value of plan 
assets not quoted in active markets is €8,354 million 
(2019: €8,812 million, including the UK buy-in annuity  
policies totaling €7,595 million (2019: €8,018 million), 
investments in real estate, totaling €381 million (2019: 
€405 million) and other investments in infrastructure, 
catastrophe bonds, insurance policies and high-yield  
credit strategies. The UK buy-in annuity policies  
have a value that is equal to the DBO of the pensioners 
covered by the policies. Plan assets did not directly  
include any of AkzoNobel’s own transferable financial 

Cash flows

In € millions

Regular contributions

Top-ups

Total

2020

44

57

101

Pensions

2021

44

44

88

2020

13

—

13

Other post-retirement benefits

Sensitivity of DBO to change in assumptions

In € millions

Discount rate: 0.5% decrease

Price inflation: 0.5% increase*

Life expectancy: one year increase from age 60

Maturity information

Weighted average duration of DBO (years)

ICIPF 
UK

539

303

682

12.1

CPS 
UK

Other 
pension plans

Other post-
retirement 
benefits

297

172

131

15.8

146

80

74

15.9

5

—

6

9.8

*  The sensitivity to price inflation assumption includes corresponding changes to all inflation-related compensation increases, 

pensions in payment and pensions in deferment.

2021

11

—

11

Total

987

555

893

13.5

instruments, nor any property occupied by or assets  
used by the company.

Cash flows
In 2021, we expect to contribute €88 million (2020:  
€101 million) to our defined benefit pension plans, includ-
ing £26 million (€29 million) of top-up contributions to the 
CPS plan, paid from an escrow account, in line with the 
agreed recovery plan following the March 31, 2017 trienni-
al valuation. We expect to pay a further €11 million (2020: 
€13 million) to our other post-retirement benefit plans. No 
allowance is made for any special one-off contributions 
that may arise in relation to new de-risking opportunities.

The sensitivity effect on DBO shown allows for an alterna-
tive value for each assumption while the other actuarial 
assumptions remain unchanged. While this table  
illustrates the overall impact on DBO of the changes 
shown, the significance of the impact and the range  
of reasonably possible alternative assumptions may differ 
between the different plans that comprise the total DBO.  
In particular, the plans differ in benefit design, currency  
and average term, meaning that different assumptions have 
different levels of significance for each plan. 

The sensitivity analysis is intended to illustrate the inher-
ent uncertainty in the valuation of the DBO under market 

AkzoNobel Report 2020  |  Financial statements

115

 
Key figures and assumptions by plan

In € millions or %

Percentage of total DBO

Defined Benefit Obligation at year-end

Fair value of plan assets at year-end

Plan funded status

Restriction on asset recognition

Amounts recognized on the balance sheet

Percentage of total current service cost

Current service cost

Employer contributions

Discount rate

Rate of compensation increase

Inflation

Pension increases

Life expectancy (in years)

Currently aged 60

 Males

 Females

Currently aged 45, from age 60

 Males

 Females

 ICIPF  
UK 

62%

(9,124)

9,939

815

—

815

10%

(3)

479

1.9%

1.5%

3.1%

2.9%

26.3

27.8

27.3

29.0

 CPS  
UK 

 Other pension 
plans 

24%

13%

(3,499)

4,032

533

—

533

27%

(8)

37

2.0%

1.4%

3.0%

2.3%

25.9

28.3

27.0

29.5

(1,835)

1,316

(519)

(3)

(522)

63%

(19)

41

1.9%

2.7%

2.1%

2.1%

25.9

28.4

27.3

29.7

 Other post-
retirement 
benefits 

1%

(158)

—

(158)

—

(158)

—

—

12

2.9%

—

—

—

26.1

27.8

27.2

29.0

2019

 Total 

100%

(14,616)

15,287

671

(3)

668

100%

(30)

569

1.9%

2.0%

2.9%

2.6%

26.2

28.0

27.2

29.2

 ICIPF  
UK 

61%

 (8,716)

 9,579 

 863 

— 

 863 

9%

(3) 

4 

1.3%

1.5%

2.9%

2.8%

26.4

28.0

27.5

29.2

 CPS  
UK 

 Other 
pension plans 

 Other post-
retirement 
benefits 

25%

13%

1%

 (3,503)

 4,101 

 598 

—

 598 

24%

(8) 

37 

1.4%

1.3%

2.9%

2.4%

26.2

29.0

27.3

30.1

 (1,829)

 1,334 

 (495)

 (3)

 (498)

67%

(22) 

60 

1.4%

1.9%

2.0%

2.0%

26.1

28.5

27.4

29.9

 (136)

 —   

 (136)

 — 

 (136)

—

—   

13 

2.6%

— 

 — 

 — 

25.7

27.6

26.8

28.6

2020

 Total 

100%

 (14,184)

 15,014 

 830 

 (3)

 827 

100%

 (33) 

 114 

1.3%

1.5%

2.8%

2.6%

26.3

28.3

27.4

29.5

conditions at the measurement date. Its results cannot  
be extrapolated due to non-linear effects that changes in 
the key actuarial assumptions may have on the total  
DBO. Furthermore, the analysis does not indicate a 
probability of such changes occurring and it does not 
necessarily represent our view of expected future changes 
in DBO. Any management actions that may be taken to 
mitigate the inherent risks in the post-retirement defined 
benefit plans are not reflected in this analysis, as they 
would normally be reflected in plan asset changes rather 
than DBO changes.

The sensitivities in the table only apply to the DBO and 
not to the net amounts recognized in the balance sheet. 
Movements in the fair value of plan assets (which include 
the de-risking instruments) would, to a significant extent, 

DBO at funded and unfunded pension plans*

In € millions

Wholly or partly funded plans

Unfunded plans

Total

2019

14,268

190

14,458

2020

13,854

194

14,048

Future benefit payments
The figures in the table below are the estimated future 
benefit payments to be paid from the plans to beneficiaries 
over the next ten years.

* Excludes other post-retirement benefit plans.

Future benefit payments

be expected to offset movements in the DBO resulting 
from changes in the given assumptions. At ICIPF, the 
annuity buy-in contracts cover 99% of pensioner liabilities 
(2019: 99%) and 83% of total liabilities (2019: 84%). 

At CPS, the longevity hedge contract covers 49% of 
pensioner liabilities (2019: 58%) and 30% of total liabilities 
(2019: 35%).

In € millions

2021

2022

2023

2024

2025

2026 - 2030

Pensions

Other post-  
retirement benefits

844

844

853

858

864

4,415

11

11

10

10

9

41

AkzoNobel Report 2020  |  Financial statements

116

117AkzoNobel Report 2020  |  Financial statementsNote 20 Other provisions and contingent liabilitiesGeneral Provisions are recognized when an outflow of economic benefits for settlement is probable and the amount can be reliably estimated. It should be understood that, in light of possible future developments, such as: (a) potential additional lawsuits; (b) possible future settlements; and (c) rulings or judgments in pending lawsuits, certain cases may result in additional liabilities and related costs. At this point in time, we cannot estimate any additional amount of loss or range of loss in excess of the recorded amounts with sufficient certainty to allow such amount or range of amounts to be meaningful. While the outcome of said cases, claims and disputes cannot be predicted with certainty, we believe, based upon legal advice and information received, that the final outcome will not materially affect our consolidated financial position but could be material to our results of operations or cash flows in any one accounting period.Provisions for restructuring of activitiesProvisions for restructuring of activities comprise of accru-als for certain employee benefits and for costs which are directly associated with plans to exit or cease specific activities and closing down of facilities. For all restructuring provisions, a detailed formal plan exists and the imple-mentation of the plan has started or the plan has been announced before the balance sheet date. Most restruc-turing plans are expected to be completed within one year from the balance sheet date.Environmental liabilitiesWe are confronted with costs arising out of environmental laws and regulations, which include obligations to eliminate or limit the effects on the environment of the disposal or release of certain wastes or substances at various sites. Proceedings involving environmental matters, such as the alleged discharge of chemicals or waste materials into the air, water, or soil, are pending against us in various coun-tries. In some cases, this concerns sites divested in prior years or derelict sites belonging to companies acquired in the past.The provision has been discounted using an average pre-tax discount rate of 0.3% (2019: 1.4%).Key plan details for the two largest pension plans1ICI Pension Fund, UKAkzo Nobel (CPS) Pension Scheme, UKType of planDefined benefit, based upon years of service and final salaryDefined benefit, based upon years of service and final salaryBenefitsRetirement pension for employee Dependents’ pensions on death of employee/pensionerOptions for ill health early retirement Retirement pension for employee Dependents’ pensions on death of employee/pensionerOptions for ill health early retirementPension increases (main benefit section)Annually linked to UK RPI with a maximum of 5%Annually linked to UK CPI with a maximum of 5%Plan structurePlans are set up under a trust and are tax approvedPlans are set up under a trust and are tax approvedGovernanceTrustee directors: Four member-nominated Five appointed with the agreement of Law Debenture One independent (Law Debenture)Trustee directors:Four member-nominatedThree company-nominatedOne independent (Law Debenture)Regulatory frameworkThe plans are tax approved and assets are held in trust for the benefit of participants. The trustees have a legal duty to manage the trust in the best interests of participants. Investment strategy is controlled by the trustees in consultation with the companyFunding basisA plan specific basis must be agreed with each trustee board in accordance with UK regulations. The basis is not the same as the IFRS calculation as it uses more prudent assumptions about the life expectancy and the discount rates reflect prudent estimates of the expected return on assets actually held, thus the trustees’ investment strate-gies will impact the discounted value of liabilitiesFrequency of funding reviewsNormally every three years Normally every three yearsLatest completed valuationMarch 31, 2017March 31, 2017Funding deficit at latest completed valuation1,2£604 million (€671 million)£123 million (€137 million)Recovery plan£125 million (€146 million)3 in January 2019 and  £290 million (€333 million)3 in March 2019, following experience gains since the March 31, 2017, valuation date£26 million (€29 million) per annum in 2019 to 2022, paid in March each year from an escrow account pre-funded with £142 million (€181 million)3 in February 2019Next funding reviewMarch 31, 2020 (due to be completed before June 30, 2021)March 31, 2020 (due to be completed before June 30, 2021)Asset allocation at March 31, 2020Matching: Return seeking: 99%1%Buy-in annuity contracts cover 99% of pensioner liabili-ties and 83% of total liabilities85%15%The longevity hedge contract covers 49% of pensioner liabilities and 30% of total liabilitiesMembership at March 31, 2020ActiveDeferredPensionerTotal1166,24538,28644,6473226,33417,44224,0981 Amounts in euro are a convenience translation using the December 31, 2020, exchange rate, unless indicated otherwise.2 Based on local valuation regulations.3 Actual rate at time of transfer.instances, AkzoNobel has been named as a direct defen-
dant despite the divestments.

Akzo Nobel N.V. has withdrawn its declarations of joint and 
several liability under Article 403 of Book 2 of the Dutch 
Civil Code for certain Dutch former Specialty Chemicals 
subsidiaries divested as per October 1, 2018, and is 
following the procedures to terminate its residual liability 
under those declarations under Article 404 of Book 2 of 
the Dutch Civil Code. One objection against the termina-
tion of residual liability is still pending and Akzo Nobel N.V. 
and Nouryon continue to cooperate to get this resolved.

Current portion of provisions
The current portion of post-retirement benefit provisions 
(€52 million) and the current portion of other provisions 
(€180 million) add up to €232 million (2019: €231 million), 
as reflected in the balance sheet.

Discount rates
The discount rates used in calculating the provisions 
recognized at December 31, 2020, are mentioned in the 
paragraphs on provisions for environmental costs, liabilities 
to (former) employees and sundry provisions. Changes in 
the discount rate will affect our consolidated financial posi-
tion. A sensitivity test showed that a one percentage point 
increase or decrease of discount rates will have an impact 
down or up, respectively, of €9 million on the provisions 
recognized at December 31, 2020. 

Movements in other provisions

In € millions

Balance at January 1, 2020

Additions made during the year

Utilization

Amounts reversed during the year

Unwind of discount

Divestments

Changes in exchange rates

Balance at December 31, 2020

Non-current portion of provisions

Current portion of provisions

Balance at December 31, 2020

Restructuring 
of activities

Environmental  
costs

Liabilities to 
(former)  
employees

 96 

 77 

 (84)

 (14)

—   

—   

 (1)

 74 

 13 

 61 

 74 

 75 

 6 

 (9)

 (7)

 3 

 —

 (5)

 63 

 53 

 10 

 63 

 169 

 30 

 (16)

 (3)

 6 

 — 

 (8)

 178 

114 

 64 

178 

Sundry

 122 

 47 

 (44)

 (18)

—   

 (5)   

 (5)

 97 

 52 

 45 

 97 

Total

 462 

 160 

 (153)

 (42)

 9 

 (5) 

 (19)

 412 

 232 

 180 

 412 

Liabilities to (former) employees
Liabilities to (former) employees consist of employer liability 
plans, jubilee plans and other long-term compensation 
plans, and exclude payables related to restructurings.  
The majority of the cash outflows related to liabilities  
to (former) employees is expected to occur after five years.  
In calculating the liabilities to (former) employees, a pre- 
tax discount rate of on average 0.6% (2019: 1.0%) has 
been used.

Sundry provisions
Sundry provisions relate to a variety of provisions, including 
provisions for (customer) claims, sales returns, guarantees 
and other operational provisions. The majority of the cash 
outflows related to sundry provisions is expected to occur 
within one to five years. In calculating the sundry provi-
sions, a pre-tax discount rate of on average negative 0.2% 
(2019: 1.2%) has been used.

Contingent liabilities
Environmental liabilities can change substantially due  
to the emergence of additional information on the nature  
or extent of the contamination, the geological circum- 
stances, the necessity of employing particular methods  
of remediation, actions by governmental agencies or 
private parties, or other factors. While it is not feasible to 
predict the outcome of all pending environmental expo-
sures, it is reasonably possible that there will be a need  
for future provisions for environmental costs which,  

in management’s opinion, based on information  
currently available, would not have a material effect on  
the company’s financial position but could be material  
to the company’s results of operations in any one  
accounting period.

A number of claims against AkzoNobel are pending, all 
of which are contested. This includes a lawsuit filed in 
April 2019, by PT DWI Satrya Utama (PTDSU) against 
Akzo Nobel N.V., certain subsidiaries as well as certain 
subsidiary directors at the Tangerang District Court, 
Indonesia. PTDSU owns a 45% interest in PT ICI Paints 
Indonesia (PTICIPI), an indirect subsidiary of Akzo Nobel 
N.V., PTDSU alleges that it suffered damages as a result 
of defendants’ improper management of PTICIPI. In 
March 2020, the District Court dismissed the case on the 
grounds that they do not have jurisdiction, against which 
the claimant appealed. In January 2021, the High Court of 
Indonesia rejected this appeal. 

We are also involved in legal disputes and disputes with 
tax authorities in several jurisdictions. AkzoNobel has 
provided various indemnities and guarantees in respect 
of past divestments to the relevant purchasers and their 
permitted assigns (if applicable), which in general are 
capped in time and/or amount (in proportion to the value 
received). The provided guarantees and indemnities have 
varying maturity periods. AkzoNobel has received various 
claims under such indemnities and guarantees. In some 

AkzoNobel Report 2020  |  Financial statements

118

  
119AkzoNobel Report 2020  |  Financial statementsNote 21 Net debtAkzoNobel’s net debt is mainly denominated in euro.The part of long-term borrowings that is due within one year is presented under short-term borrowings. For details on the exposure to interest rate and foreign currency risk, refer to Note 27.The average effective interest rate of the bonds outstand-ing at year-end 2020 was 1.9% (year-end 2019: 1.9%).Net debtin € millionsLong-term borrowingsShort-term borrowingsShort-term investmentsCash and cash equivalentsNet debtNet debt at January 1, 20192,069692(5,460)(2,799)(5,498)Net cash from operating activities———(33)(33)Net cash from investing activities———102102Acquisitions7—(16)224215Unwind of discount and amortized cost10(1)——9Proceeds from borrowings37—(10)—Borrowings repaid—(623)—623—New/modification of lease contracts3418——52Transfers from long-term to short-term(86)86———Movement bankoverdrafts and short-term bank loans—2—(2)—Investments in short-term investments——(2,325)2,325—Repayments of short-term investments——7,663(7,663)—Dividends———1,4461,446Capital repayments———2,0002,000Share buyback———2,5202,520Net cash from discontinued operations———1010Changes in exchange rates3(6)—(15)(18)Other changes2(6)—1(3)Net debt at December 31, 20192,042169(138)(1,271)802Net debt at January 1, 2020 2,042  169  (138) (1,271) 802 Net cash from operating activities——— (1,220) (1,220)Net cash from investing activities——— 202  202 Acquisitions 7 —— 112  119 Buy-out of non-controlling interests——— 44  44 Unwind of discount and amortized cost 12 ——— 12 Proceeds from borrowings 756  214 — (970)—Borrowings repaid— (339)— 339 —New/modification of lease contracts 82 ——— 82 Transfers from long-term to short-term (117) 117 ———Movement bank overdrafts and short-term bank loans— (29)— 29 —Investments in short-term investments—— (248) 248 —Repayments of short-term investments—— 136  (136)—Dividends——— 385  385 Share buyback——— 555  555 Net cash from discontinued operations——— 3  3 Changes in exchange rates (11) (13)— 74  50 Net debt at December 31, 2020 2,771  119  (250) (1,606) 1,034 Analysis of net debt by categoryIn € millions20192020Bonds issued1,741 2,486 Lease liabilities262 238 Other borrowings39 47 Long-term borrowings2,042 2,771 Current portion of long-term borrowings3 5 Current portion of lease liabilities90 86 Debt to credit institutions61 25 Other15 3 Short-term borrowings169 119 Total borrowings2,211 2,890 Short-term investments (138) (250)Cash and cash equivalents(1,271) (1,606)Net debt802 1,034 Bonds issuedIn € millions201920202 5/8% 2012/22 (€750million) 747  748 1 3/4% 2014/24 (€500million) 498  498 1 1/8% 2016/26 (€500million) 496  497 1 5/8% 2020/30 (€750million)— 743 Total 1,741  2,486 Aggregated maturities of long-term borrowingsIn € millions2022-2025After 2025Bonds issued1,2461,240Lease liabilities18058Other borrowings1334Total1,4391,332120AkzoNobel Report 2020  |  Financial statementsNote 22 Trade and other payablesLong-term borrowingsWe have a multi-currency revolving credit facility, which was amended in 2020 from €1.8 billion to €1.3 billion and extended to 2025. This facility does not contain financial covenants or acceleration provisions that are based on adverse changes in ratings or material adverse change. At year-end 2020 and 2019, this facility has not been drawn.In April 2020, a bond was issued with a nominal value of €750 million maturing in 2030 at a coupon rate of 1.625%.The blended incremental borrowing rate applied to the lease liabilities at year-end 2020 was 1.9% (2019: 2.2%).At year-end 2020 and 2019, none of the borrowings was secured by collateral.Short-term borrowingsWe have US dollar and euro commercial paper programs in place, which can be used to the extent that the equiva-lent portion of the €1.3 billion multi-currency revolving credit facility is not used. We had no commercial paper outstanding at year-end 2020 and 2019.Short-term investmentsShort-term investments almost entirely consist of time deposits, money market funds and other marketable secu-rities with a life time at investment date longer than three months but shorter than twelve months. For more informa-tion on credit risk management, refer to Note 27.Cash and cash equivalentsDeposits and money market funds within cash and cash equivalents almost entirely consist of time deposits imme-diately convertible into known amounts of cash and with a maturity of three months or less from the date of purchase and marketable securities that can be redeemed immedi-ately when called. At December 31, 2020, an amount of €14 million in  cash and cash equivalents was restricted (2019:  €21 million). Restricted cash is defined as cash that  cannot be accessed centrally due to regulatory or  contractual restrictions.Operating activities in 2020 resulted in a cash inflow of €1,220 million (2019: cash inflow of €33 million).The pension pre-funding in 2019 concerns the payment of €161 million for the funding of the escrow account for Akzo Nobel (CPS) Pension Scheme in the UK.Note 23 Cash flowThe above amounts cannot be reconciled directly to the respective balance sheet positions. They reflect changes in balance sheet positions only to the extent these have a cash flow impact, or they reverse the non-cash impact as included in profit for the period. These amounts exclude non-cash movements such as unwinding of discount, movements through other comprehensive income, acqui-sitions and divestments, and changes in exchange rates.Purchase commitments for property, plant and equipment aggregated €24 million (2019: €3 million).Note 24 CommitmentsWe purchased and sold goods and services to various related parties in which we hold a 50% or less equity inter-est (associates and joint ventures). Such transactions were conducted at terms comparable with transactions with third parties.During 2020, we considered the members of the Execu-tive Committee and the Supervisory Board to be the key management personnel as defined in IAS 24 “Related parties”. For details on their remuneration, as well as on shares held by members of the Supervisory Board or Board of Management, refer to Note 26. In the ordinary course of business, we also have transactions with various organizations with which certain members of the Supervi-sory Board or Executive Committee are associated. For related party transactions with pension funds, refer to Notes 15 and 19.Note 25 Related party transactionsCash and cash equivalentsIn € millions20192020Cash on hand and in banks1,0311,103Deposits and money market funds with a life up to three months240503Included under cash and cash equivalents in the balance sheet1,2711,606Debt to credit institutions(61)(25)Total per statement of cash flows1,2101,581Short-term investmentsIn € millions20192020Short-term investments with life between three and 12 months138250Total138250Trade and other payablesIn € millions20192020Trade payables to suppliers1,588 1,703 Trade payables to customers295 329 Taxes and social security contributions164 186 Amounts payable to employees232 265 Interest41 53 FX contracts18 8 Dividends76 Other liabilities6130 Total2,406 2,580 Changes in working capital as per consolidated statement of cash flowsIn € millions20192020Trade and other receivables9(14)Inventories9(84)Trade and other payables(262)282Total(244)184121AkzoNobel Report 2020  |  Financial statementsTotal compensation for key management personnel expensed during the period amounted to €21.7 million (2019: €20.9 million). An amount of €8.2 million relates to short-term employee benefits (2019: €7.9 million); €0.6 million relates to post contract benefits and other post contract compensation (2019: €0.7 million); €4.5 million relates to share-based compensation (2019: €5.9 million); €7.7 million relates to other long-term incentives (2019: €3.1 million); and €0.7 million relates to payments upon termination of employment (2019: €3.3 million). Additional charges of €1.4 million (2019: €2.9 million) were accrued which relate to taxation on excessive pay (“Belasting heffing excessieve beloningsbestanddelen”).This compensation includes total remuneration for the members of the Supervisory Board of €0.8 million (2019: €1.0 million) and for the members of the Board of Manage-ment of €9.1 million (2019: €6.5 million). For more details on the remuneration of the individual members of the Supervisory Board and the Board of Management refer-ence is made to the Remuneration report.In accordance with the Articles of Association and good corporate governance practice, the remuneration of Supervisory Board members is not dependent on the results of the company. We do not grant share-based compensation to our Supervisory Board members.  An overview of shares held by the Supervisory Board members is provided on this page. A similar overview is provided of the shares held by the Board of Management. Loans The company does not grant loans, advance payments or guarantees to members of the Supervisory Board, members of the Executive Committee or any family members of such persons.Note 26 Remuneration of the Supervisory Board   and the Board of Management* In the form of ADRs.Note 27 Financial risk managementFINANCIAL RISK MANAGEMENT FRAMEWORKOur activities expose us to a variety of financial risks: market risk (including currency risk, fair value interest rate risk and price risk), credit risk and liquidity risk. These risks are inherent to the way we operate as a multinational with a large number of locally operating subsidiaries. Our overall risk management program seeks to identify, assess, and – if necessary – mitigate these financial risks in order to minimize potential adverse effects on our financial performance.Our risk mitigating activities include the use of derivative financial instruments to hedge certain risk exposures. The Board of Management is ultimately responsible for risk management. We centrally identify, evaluate and hedge financial risks, and monitor compliance with the corporate policies approved by the Board of Management, except for commodity risks, which are subject to identification, evalu-ation, hedging and monitoring in the businesses. We have treasury hubs located in Brazil and China that are primarily responsible for regional cash management and short-term financing. We do not allow extensive treasury operations at subsidiary level directly with external parties.LIQUIDITY RISK MANAGEMENT The primary objective of liquidity management is to provide for sufficient cash and cash equivalents at all times and any place in the world to enable us to meet our payment obligations. We aim for a well-spread maturity schedule of our long-term borrowings and a strong liquidity position. At year-end 2020, we had €1.6 billion available as cash and cash equivalents (2019: €1.3 billion) and €250 million available as short-term investments (2019: €138 million), refer to Note 21.In addition, we have a multi-currency revolving credit facility, which was amended in 2020 from €1.8 billion to €1.3 billion and extended to 2025. This facility does not contain financial covenants or acceleration provisions that are based on adverse changes in ratings or on other mate-rial adverse changes. At year-end 2020 and 2019, this Shares held by the members of the  Supervisory BoardNumber of shares at year-end20192020Nils Smedegaard Andersen, Chairman4,5004,500Byron Grote*4,2956,667Pamela Kirby——Dick Sluimers——Sue Clark——Patrick Thomas——Michiel Jaski444444Jolanda Poots-Bijl——Shares held by the Board of ManagementNumber of shares at year-end20192020Thierry Vanlancker 19,18143,518Maarten de Vries 4,1645,678Maturity of liabilities and cash outflowsIn € millionsLess than 1 yearBetween 1 and 5 yearsOver 5 yearsAt December 31, 2019Borrowings791,259521Interest on borrowings691828Lease liabilities9018379Trade and other payables2,388——FX contracts (hedges)Outflow2,468——Inflow(2,456)——Total2,6381,624608At December 31, 2020Borrowings 33  1,259  1,274 Interest on borrowings 64  152  54 Lease liabilities 86  180  58 Trade and other payables 2,572  —  — FX contracts (hedges)Outflow 1,570  —  — Inflow (1,572) —  — Total 2,753  1,591  1,386 facility had not been drawn. We have US dollar and euro 
commercial paper programs in place, which can be used 
to the extent that the equivalent portion of the €1.3 billion 
multi-currency revolving credit facility is not used. We had 
no commercial paper outstanding at year end 2020 and 
2019. The table on maturity of liabilities and cash outflows 
in this Note shows our cash outflows per maturity group. 
The amounts disclosed in the table are the contractual 
undiscounted cash flows. 

CREDIT RISK MANAGEMENT

Credit risk arises from financial assets such as cash and 
cash equivalents, deposits with financial institutions, 
money market funds, trade receivables and derivative 
financial instruments with a positive fair value. We have a 
credit risk management policy in place to limit credit losses 
due to non-performance of financial counterparties  
and customers. We monitor our exposure to credit risk on 
an ongoing basis at various levels. We only deal  
with financial counterparties that have a sufficiently high 
credit rating. Generally, we do not require collateral in 
respect of financial assets. Investments in cash and cash 
equivalents, short-term investments and transactions 
involving derivative financial instruments are entered into 
with counterparties that have sound credit ratings and a 
good reputation. Derivative transactions are concluded 
mostly with parties with whom we have contractual netting 
agreements and ISDA agreements in place. We set limits 
per counterparty for the different types of financial instru-
ments we use. We closely monitor the acceptable financial 
counterparty credit ratings and credit limits and revise 
where required in line with the market circumstances. We 
do not expect non-performance by the counterparties 
for these financial instruments. Due to our geographical 
spread and the diversity of our customers, we were not 
subject to any significant concentration of credit risks at 
balance sheet date. 

Generally, the maximum exposure to credit risk is repre-
sented by the carrying value of financial assets in the 
balance sheet. 

At year-end 2020, the credit risk on consolidated level was 
€4.2 billion (2019: €3.7 billion) for cash and cash equiva-
lents, short-term investments, loans, trade and other 
receivables. Our credit risk is well spread among both 
global and local counterparties. Our largest counterparty 
risk amounted to €450 million at year-end 2019 (2019: 
€380 million).

FOREIGN EXCHANGE RISK  
MANAGEMENT 

Trade and financing transactions
We operate in a large number of countries, where we  
have clients and suppliers, many of whom are outside of 
the local functional currency environment. This creates 
currency exposure which is partly netted out on group 
level. The purpose of our foreign currency hedging 
activities is to protect us from the risk that the functional 
currency net cash flows resulting from trade or financ-
ing transactions are adversely affected by changes in 
exchange rates. Our policy is to hedge our transactional 
foreign exchange rate exposures above predefined 
thresholds from recognized assets and liabilities. Cash flow 
hedge accounting on forecasted transactions is applied by 
exception. Derivative transactions with external parties are 
bound by limits per currency. 

In general, our forward exchange contracts have a maturity 
of less than one year. When necessary, forward exchange 
contracts are rolled over at maturity. Currency derivatives 
are not used for speculative purposes. 

Hedged notional amounts at year-end

The credit risk from trade receivables is measured and 
analyzed at a local operating entity level, mainly by means 
of ageing analysis, refer to Note 17. Additionally, trade 
receivables and financial assets measured at amortized 
cost are subject to the expected credit loss impairment 
model either using the general or the simplified approach. 
For more information on the applied impairment approach-
es per financial asset type, refer to Note 1.

In € millions

US dollar 

Pound sterling 

Chinese yuan

Other 

Total

Buy

2019

 605 

 599 

 48 

 238 

 Sell

2019

 739 

 136 

 — 

 574 

 1,490 

 1,449 

Buy

2020

 174 

 485 

 31 

 205 

 895

Sell

2020

 379 

 31 

 — 

 493 

 903 

Investments in foreign subsidiaries, associates 
and joint ventures 
During 2020 and 2019, net investment hedge account-
ing was applied on hedges of certain net investments in 
foreign operations, which were partly hedged. The main 
net investments included were related to Chinese yuan 
(2020 and 2019) and Vietnamese dong (2020 and 2019), 
which were hedged with forward exchange contracts for 
the same currencies. The spot results related to these 
hedges were recognized in other comprehensive income 
and accumulated in the cumulative translation reserves. 
At year-end 2020 one hedge of net investments in Polish 
zloty was outstanding. During 2020 and 2019, these 
hedges were fully effective.

INTEREST RATE RISK MANAGEMENT

We are partly financed with debt in order to obtain more 
efficient leverage. Fixed rate debt results in fair value inter-
est rate risk. Floating rate debt results in cash flow interest 
rate risk. We treat fixed rate debt maturing within one year 
as floating rate debt for debt portfolio purposes. At the end 
of 2020 and 2019, the fixed/floating ratio of our outstand-
ing bonds was 100% fixed as we have no outstanding 
bonds maturing within one year. During 2020 and 2019, 
we have not used any interest rate derivatives.

IBOR reform refers to the global reform of interest rate 
benchmarks, which includes the replacement of some 
interbank offered rates (IBOR) with alternative benchmark 
rates. Since our long-term borrowings have fixed interest 
rates and we currently do not have any interest related 
hedging instruments, the interest rate benchmark reform 
will not have a material impact on the company’s financial 
statements. Fallback language has been added to our 
contracts while preparing for the transition to new rates.

CAPITAL RISK MANAGEMENT

Our objectives when managing capital are to safeguard 
our ability to satisfy our capital providers and to maintain 
a capital structure that optimizes our cost of capital. For 
this we maintain a conservative financial strategy, with the 
objective to remain a strong investment grade company 
as rated by the rating agencies Moody’s and Standard & 
Poor’s. The capital structure can be altered, among others, 

AkzoNobel Report 2020  |  Financial statements

122

by adjusting the amounts of dividends paid to sharehold-
ers, return capital to capital providers, or issue new debt 
or shares. In April 2020, a bond was issued with a nominal 
value of €750 million maturing in 2030 at a coupon rate  
of 1.625%. Consistent with other companies in the indus-
try, we monitor capital headroom based on the leverage 
ratio net debt/EBITDA, for which we have set a target 
range of 1 to 2. The ratio was 0.8 in 2020 (2019: 0.7). 
EBITDA is the sum of operating income, depreciation and 
amortization; for 2020 amounting to €1,324 million (2019: 
€1,201 million). Net debt is calculated as the total of long 
and short-term borrowings less cash and cash equiva-
lents and short-term investments; for 2020 amounting to 
€1,034 million (2019: €802 million). 

Fair value of financial instruments and  
IFRS 9 categories
In the table “Fair value per financial instrument category” 
insight is provided in the recognition of the respec-
tive financial instruments per IFRS 9 category. The total 
carrying value is based on the accounting principles as 
outlined in Note 1. Financial instruments are recognized at 
fair value and subsequently recognized either at fair value 
or at amortized cost, using the effective interest method. 
The financial instruments accounted for at fair value 
through profit or loss are derivative financial instruments 
and securities included in financial non-current assets, 
cash and cash equivalents and short-term investments. 
The remaining financial instruments are accounted for at 
amortized cost. 

The following valuation methods for financial instruments 
carried at fair value through profit or loss are distinguished:
•  Level 1: quoted prices (unadjusted) in active markets for 

identical assets or liabilities

•  Level 2: inputs other than quoted prices included within 
level 1 that are observable for the asset or liability, either 
directly (i.e. as prices) or indirectly (i.e. derived from 
prices)

•  Level 3: inputs for the asset or liability that are not based 

on observable market data (unobservable)

For the purpose of determining the fair value per financial 
instrument category, shown in the column “Fair value”, the 
following valuation methods were used:

A level 1 valuation method was used to estimate the 
fair value of the bonds issued included in our long-term 

Fair value per financial instrument category

In € millions

2019 year-end

Financial non-current assets

Trade and other receivables

Short-term investments

Cash and cash equivalents

Total financial assets

Long-term borrowings

Short-term borrowings

Trade and other payables

Total financial liabilities

2020 year-end

Financial non-current assets

Trade and other receivables

Short-term investments

Cash and cash equivalents

Total financial assets

Long-term borrowings

Short-term borrowings

Trade and other payables

Total financial liabilities

Carrying value per IFRS 9 
category

Measured at 
amortized 
cost

Measured 
at fair value 
through profit 
or loss

Carrying 
amount

Out of scope 
 of IFRS 7*

Total  
carrying value

Fair value

1,862

2,133

138

1,271

5,404

2,042

169

2,406

4,617

 1,951 

 1,994 

 250 

 1,606 

 5,801 

 2,771 

 119 

 2,580 

 5,470 

1,526

149

—

—

210

1,975

—

—

1,675

2,185

—

—

396

396

 1,669 

 121 

 — 

 — 

2,042

169

1,992

4,203

 202 

 1,863 

 — 

 — 

 1,790 

 2,065 

 — 

 — 

 451 

 451 

 2,771 

 119 

 2,121 

 5,011 

126

9

138

1,271

1,544

—

—

18

18

 80 

 10 

 250 

 1,606 

 1,946 

 — 

 — 

 8 

 8 

336

1,984

138

1,271

3,729

2,042

169

2,010

4,221

 282 

 1,873 

 250 

 1,606 

 4,011 

 2,771 

 119 

 2,129 

 5,019 

364

1,984

138

1,271

3,757

2,174

169

2,010

4,353

 316 

 1,873 

 250 

 1,606 

 4,045 

 2,995 

 119 

 2,129 

 5,243 

*  Mainly includes pension assets (refer to Note 15), prepaid expenses and non income tax related receivables (refer to Note 17) and 

amounts payable to employees and payables for taxes and social security contributions (refer to Note 22).

borrowings. The estimate is based on the quoted market 
prices for the same or similar issues or on the current rates 
offered to us for debt with similar maturities. 

A level 2 valuation method was used to determine the fair 
value of marketable securities included in cash and cash 
equivalents and short-term investments by obtaining the 
market price at reporting date. The fair value of foreign 
currency contracts and swap contracts was determined 
by level 2 valuation techniques using market observ-
able input (such as foreign currency interest rates based 
on Reuters) and by obtaining quotes from dealers and 
brokers. A level 2 valuation method was used to determine 
the fair value of time deposits included in cash and cash 

equivalents and short-term investments using the market 
interest rate. The carrying amounts of cash and banks, 
trade receivables less allowance for impairment, other 
short-term borrowings and other current liabilities approxi-
mate fair value due to the short maturity period of those 
instruments and were determined using level 2 fair value 
methods. For €122 million of Financial non-current assets 
a level 3 fair valuation method (discounted cash flow) was 
used resulting in a deviation between the fair value and the 
carrying value.

AkzoNobel Report 2020  |  Financial statements

123

 
124AkzoNobel Report 2020  |  Financial statementsThe impact of the decision of the United Kingdom to leave the European Union (Brexit) as per January 1, 2021, was assessed. The impact on our activities and financial infor-mation is considered not to be material.MASTER NETTING AGREEMENTSWe enter into derivative transactions under International Swaps and Derivatives Association (ISDA) master netting agreements. In general, under such agreements the amounts owed by each counterparty on a single day in respect of transactions outstanding in the same currency may be aggregated into a single net amount that is payable by one party to the other. In certain circumstances – e.g. when a credit event such as a default occurs – all outstanding transactions under the agreement may be terminated, the termination value is assessed and a net amount is payable in settlement of the transactions. We have evaluated the potential effect of netting agreements, including the effect of rights of set-off and concluded the impact is immaterial. We did not offset any amounts regarding derivative transactions.Note 28 Subsequent eventsSensitivities on financial instruments at year-end 2020Sensitivity object SensitivityHypothetical impactForeign currencies:We perform foreign currency sensitivity analysisby applying an adjustment to the spot ratesprevailing at year-end. This adjustment isbased on observed changes in the exchangerate in the past and management expectationfor possible future movements. We then applythe expected possible volatility to revalue allmonetary assets and liabilities (includingderivative financial instruments) in a currencyother than the functional currency of thesubsidiary in the balance sheet at year-end.A 10% (2019: 10%) strengthening of the euro versus US dollar  A 10% (2019: 10%) strengthening of the euro versus the pound sterling  A 10% (2019: 10%) strengthening of the euro versus Chinese yuanProfit: €8 million (2019: profit €10 million)€nil (2019: €nil)Loss: €1 million (2019: €nil)Interest rate: We perform interest rate sensitivity analysis byapplying an adjustment to the interest ratecurve prevailing at year-end. This adjustment isbased on observed changes in the interest ratein the past and management expectation forpossible future movements. We then apply theexpected possible volatility to revalue allinterest bearing assets and liabilities.A 100 basis points increase of EURIBOR interest ratesA 100 basis points increase of US LIBOR interest ratesA 100 basis points increase of GBP LIBOR interest ratesProfit: €8 million (2019: profit €5 million)Profit: €1 million (2019: €nil)Profit: €1 million (2019: profit €1million)COMPANY FINANCIAL STATEMENTS

Statement of income for the year ended December 31

Balance sheet as of December 31, before allocation of profit

In € millions

Revenue

Other income

Gross profit

 Note 

 A 

A

General and administrative expenses

Other results

Operating income

Financing income and expenses

B

Net income from subsidiaries, associates 
and joint ventures

Profit before tax

Income tax 

Net income

57

72

(68)

(28)

(80)

564

2019

2020

In € millions

Note

2019

2020

15

58

(24)

—

50

536

129

(96)

33

517

22

539

Assets

73

Non-current assets

Intangible assets

Deferred tax assets

(24)

49

Financial non-current assets

Total non-current assets

635

(5)

630

Current assets

Short-term receivables

Short-term investments

Cash and cash equivalents

Total current assets

Total assets

Equity and liabilities

Equity

Subscribed share capital

Other legal reserves

Cumulative translation reserves

Actuarial gains and losses

Other reserves

Undistributed results

Shareholders’ equity

Provisions

Non-current liabilities

Long-term borrowings

Total non-current liabilities

Current liabilities

Short-term borrowings

Other current liabilities

Total current liabilities

Total equity and liabilities

C

D

E

G

G

F

G

G

H

45

30

11,495

160

120

458

100

211

(469)

(2,684)

8,735

457

71

31

12,225

11,570

12,327

182

245

736

738

12,308

1,163

13,490

95

246

(873)

(2,587)

8,317

548

6,350

23

5,746

13

5,682

7,515

5,682

7,515

36

217

3

213

253

12,308

216

13,490

AkzoNobel Report 2020  |  Financial statements

125

126AkzoNobel Report 2020  |  Financial statementsAkzo Nobel N.V. is a company headquartered in the Neth-erlands.The address of our registered office is Christian Neefestraat 2, Amsterdam; the Chamber of Commerce number is 09007809. The financial statements of Akzo Nobel N.V. have been prepared in accordance with Part 9 of Book 2 of the Dutch Civil Code, making use of the option of Article 362 of the Code, meaning that the accounting principles used are the same as for the Consolidated financial statements. Foreign currency amounts have been translated, assets and liabilities have been valued, and net income has been determined in accordance with the principles of valuation and determination of income presented in Note 1 of the Consolidated financial statements. For the Company financial statements, revenue mainly concerns service contracts and royalty related revenue from third parties; other income mainly concerns inter-company royalty income. Subsidiaries of Akzo Nobel N.V. are accounted for using the equity method, based on the pronouncements of the Dutch Accounting Standards Board.The remuneration paragraph is included in Note 26 of the Consolidated financial statements. The number of employees having a contract with the Company at year-end 2020 was 6 (2019: 7). All employees are based in the Netherlands.Akzo Nobel N.V. is head of the Dutch fiscal unity. Members of the fiscal unity are taxed as if they are taxable on a standalone basis.Note A General informationNote B Financing income and expensesNote C Intangible assetsOther items in 2020 and 2019 mainly include foreign currency results related to financing activities.Financing income and expensesIn € millions20192020Financing income - third parties-2Financing income - subsidiaries2191Financing expense - third parties(41)(49)Financing expense - subsidiaries(93)(6)Net Interest on net debt(113)38Other items3312Net Other financing income/(expenses)3312Total(80)50Intangible assetsIn € millionsOther intangiblesBalance at January 1, 2020Cost of (internally developed) intangibles51Accumulated amortization(6)Carrying value at January 1, 202045Movements in 2020Additions31Amortization(5)Total movements26Balance at December 31, 2020Cost of (internally developed) intangibles82Accumulated amortization(11)Carrying value at December 31, 202071Intangible assets include (internally developed) software and licences. In 2019, intangible assets were included in non-current financial assets.127AkzoNobel Report 2020  |  Financial statementsNote D Financial non-current assetsNote E Short-term receivablesNote F Shareholders’ equityThe holders of common shares are entitled to receive dividends as declared from time to time and are entitled to one vote per share at the Annual General Meeting of shareholders. The holders of the priority shares are entitled to a dividend of 6% per share or the statutory interest in the Netherlands, whichever is lower, plus any accrued and unpaid dividends. They are entitled to 800 votes per share (in accordance with the 800 times higher nominal value per share) at the Annual General Meeting of shareholders. In addition, the holders of priority shares have the right to draw up binding lists of nominees for appointment to the Supervisory Board and the Board of Management; amendments to the Articles of Association are subject to the approval of the Meeting of Holders of Priority Shares.Priority shares may only be transferred to a transferee designated by a Meeting of Holders of Priority Shares and against payment of the par value of the shares, plus interest at the rate of 6% per annum or the statutory inter-est in the Netherlands, whichever is lower, for the period between the beginning of the year and the date of transfer. There are no restrictions on voting rights of holders of common or priority shares. The Articles of Association set out procedures for exercising voting rights. The Annual General Meeting of shareholders has resolved in 2020 to authorize the Board of Management for a period of 18 months (i) to issue shares (or grant rights to shares) in the capital of the company up to a maximum of 10%, which in case of mergers or acquisitions can be increased by up to a maximum of 10%, of the total number of shares outstanding (and to restrict or exclude the pre-emptive rights to those shares) and (ii) to acquire shares in the capital of the company, provided that the shares that will at any time be held will not exceed 10% of the issued share capital. The issue or repurchase of shares requires the approval of the Supervisory Board.During 2020, 9,331,481 common shares repurchased in 2019 and 2020 were cancelled (2019: 28,433,528 common shares). We held 695,776 common shares to be cancelled at year-end 2020 (year-end 2019: 3,165,967).Of the shareholders’ equity of €5.7 billion, an amount  of €5.4 billion (2019: €6.0 billion) was unrestricted and Movements in non-current assetsSubsidiariesIn € millionsShare in capitalLoansOther non- current assetsTotalBalance at January 1, 20199,246 1,949 91 11,286 Investments/acquisitions/capital contributions179 ——179 Divestments/capital repayments(760)——(760)Net income from subsidiaries564 ——564 Equity-settled transactions14 ——14 Loans granted—1,079 —1,079 Repayment of loans—(779)—(779)Changes in exchange rates139 (4)—135 Post-retirement benefits(223)——(223)Balance at December 31, 20199,159 2,245 91 11,495 Investments/acquisitions/capital contributions——22Divestments/capital repayments(92)—(1)(93)Impairments— —(2)(2) Net income from subsidiaries536 ——536 Equity-settled transactions10 ——10 Loans granted—469 —469 Loans transferred—919 —919 Repayment of loans—(775)—(775)Changes in exchange rates(390)(7)—(397)Post-retirement benefits90 ——90 Acquisition of non-controlling interests(29)——(29)Balance at December 31, 20209,284 2,85190 12,225 Investments in subsidiaries are measured using the equity method of accounting. Due to an intra-group funding restructuring, several intercompany loans were transferred in 2019 and 2020 from certain foreign subsidiaries to  Akzo Nobel N.V.. Intercompany loans are priced at fair value at the date of the transfer, taking factors like  the credit quality of AkzoNobel, country and currency risks into consideration. Loans to subsidiaries that will mature in 2021 amounted to €705 million and the remaining amount of €2,015 million will mature between 2022 and 2025. The remainder of the loans to subsidiaries has no fixed repayment schedule.Short-term receivablesIn € millions20192020Receivables from subsidiaries117125FX contracts910Other receivables3447Total160182Short-term receivables are expected to be settled within a year. Receivables from subsidiaries include interest to be received on intercompany loans in the amount of €9 million (2019: €2 million).Statement of changes in equity

In € millions

Balance at January 1, 2019

Changes in exchange rates in respect of 
subsidiaries, associates and joint ventures

Post-retirement benefits

Net income

Comprehensive income

Dividend

Equity-settled transactions

Share buyback

Capital repayment and share consolidation

Issue of common shares

Addition to other reserves

Balance at December 31, 2019

Changes in exchange rates in respect of 
subsidiaries, associates and joint ventures

Post-retirement benefits

Net income

Comprehensive income

Dividend

Equity-settled transactions

Share buyback

Acquisition of non-controlling interests

Addition to other reserves

Balance at December 31, 2020

Subscribed  
share capital

Additional 
paid-in capital

Cash flow 
 hedge reserve

Other  
legal reserves

Cumulative trans- 
lation reserves

Actuarial  
gains & losses

Legal reserves

512

—

—

—

—

—

—

(14)

(399)

1

—

100

—

—

—

—

—

—

(5)

—

—

95

958

—

—

—

—

—

—

—

(957)

(1)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

248

—

—

—

—

—

—

—

(61)

—

24

211

—

—

—

—

—

—

—

—

35

246

(608)

139

—

—

139

—

—

—

—

—

—

(469)

(404)

—

—

(404)

—

—

—

—

—

(2,459)

—

(225)

—

(225)

—

—

—

—

—

—

(2,684)

—

97

—

97

—

—

—

—

—

(873)

(2,587)

Other reserves

6,604

—

—

—

—

—

20

(2,520)

(583)

—

5,214

8,735

—

—

—

—

—

13

(540)

(29)

138

8,317

Undistributed 
results

Shareholders'  
equity

6,579

—

—

539

539

(1,423)

—

—

—

—

(5,238)

457

—

—

630

630

(366)

—

—

—

(173)

548

11,834

139

(225)

539

453

(1,423)

20

(2,534)

(2,000)

—

—

6,350

(404)

97

630

323

(366)

13

(545)

(29)

—

5,746

available for distribution – subject to the relevant provisions 
of our Articles of Association and Dutch law.

At year-end 2020, legal reserves include the €163 million 
reserve relating to earnings retained by subsidiaries, asso-
ciates and joint ventures after the year 1983, to the extent 

that there are limitations for AkzoNobel to arrange profit 
distributions; and the €83 million reserve for capitalized 
development costs.

Dividend
Our dividend policy is to pay a stable to rising dividend. 

On October 21, 2020, a new €300 million share buyback 
program was announced, which is to be completed in the 
first half of 2021. During 2020, 0.7 million common shares 
were repurchased under this program, that have not yet 
been cancelled. 

Unrestricted reserves at year-end

In € millions

Shareholders' equity at year-end

Subscribed share capital

Subsidiaries' restrictions to transfer 
funds

Reserve for development costs

Unrestricted reserves

2019

6,350

(100)

(145)

(66)

6,039

2020

5,746

(95)

(163)

(83)

5,405

In 2020, an interim dividend of €0.43 (2019: €0.41) per 
common share was paid. We propose a 2020 final divi-
dend of €1.52 (2019: €1.49) per common share, which 
would equal a total 2020 dividend of €1.95 (2019: €1.90). 

On October 23, 2019, an €500 million share buyback 
program was announced, for which 0.4 million common 
shares were acquired in 2019. The plan was completed  
in April 2020, by acquiring a further 6.2 million shares  
in 2020. 

AkzoNobel Report 2020  |  Financial statements

128

129AkzoNobel Report 2020  |  Financial statementsLong-term borrowingsFor the fair value of the bonds issued, refer to Note 27 of the Consolidated financial statements. We estimated the fair value of the bonds issued based on the quoted market prices (level 1) for the same or similar issues or on the current rates offered to us for debt with similar maturities. At year-end 2020, the fair value of the bonds included  in long-term borrowings was €2,710 million (2019:  €1,873 million).Note G Net debtWe have a multi-currency revolving credit facility, which was amended in 2020 from €1.8 billion to €1.3 billion and extended to 2025. This facility does not contain financial covenants or acceleration provisions that are based on adverse changes in ratings or material adverse change. At year-end 2020 and 2019, this facility has not been drawn.In April 2020, a bond was issued with a nominal value of €750 million maturing in 2030 at a coupon rate of 1.625%.Note H Other current liabilitiesAt year-end 2020 and 2019, none of the borrowings was secured by collateral.In 2021, an amount of €227 million of debt from subsidiar-ies will mature and €51 million of debt from subsidiaries will mature between 2022 and 2025. The remainder of the loans from subsidiaries has no fixed repayment schedule.Short-term borrowingsWe have US dollar and euro commercial paper programs in place, which can be used to the extent that the equiva-lent portion of the €1.3 billion multi-currency revolving credit facility is not used. We had no commercial paper outstanding at year-end 2020 and 2019.Short-term investmentsShort-term investments of €245 million almost entirely consist of time deposits, money market funds and market-able securities with a life time at investment date longer than three months but shorter than twelve months.Cash and cash equivalentsDeposits and money market funds within cash and cash equivalents almost entirely consist of time deposits immediately convertible into known amounts of cash and with a maturity of three months or less from the date of purchase and marketable securities that can be redeemed immediately when called.Bonds issuedIn € millions201920202 5/8% 2012/22 (€750 million)7477481 3/4% 2014/24 (€500 million)4984981 1/8% 2016/26 (€500 million)4964971 5/8% 2020/30 (€750 million)—743Total1,7412,486Analysis of net debt by categoryIn € millions20192020Bonds issued1,7412,486Debt from subsidiaries3,9415,029Long-term borrowings5,6827,515Current portion of long-term  borrowings——Short-term loans363Short-term borrowings363Total borrowings5,7187,518Short-term investments(120)(245)Cash and cash equivalents(458)(736)Net debt5,1406,537Cash and cash equivalentsIn € millions20192020Cash on hand and in banks343427Deposits and money markets funds with a maturity less than three months115309Included in cash and cash equiva-lents in the balance sheet458736Other current liabilitiesIn € millions20192020Payables to subsidiairies5363FX contracts197Debt related to pensions33Other suppliers6558Interest payable1322Other liabilities6460Total217213130AkzoNobel Report 2020  |  Financial statementsNote I Financial instrumentsNote J Contingent liabilitiesAt year-end 2020, Akzo Nobel N.V. had outstanding foreign exchange contracts to buy currencies for a total  of €0.9 billion (year-end 2019: €1.5 billion), while contracts to sell currencies totaled €0.9 billion (year-end 2019:  €1.4 billion). The contracts mainly related to US dollars and pound sterling and all have maturities within one year. These contracts offset the foreign exchange contracts concluded by the subsidiaries, and the fair value changes are recognized in the statement of income to offset the fair value changes on the contracts with the subsidiaries. For information on risk exposure and risk management, see Note 27 of the Consolidated financial statements.Akzo Nobel N.V. is parent of the group’s fiscal unity in the Netherlands, and is therefore liable for the liabilities of said fiscal unity as a whole.Akzo Nobel N.V. has declared in writing that it accepts joint and several liability for contractual debts of certain Dutch consolidated companies (Article 403 of Book 2 of the Dutch Civil Code). These debts, at year-end 2020, aggregating €0.4 billion (2019: €0.4 billion), are included in the Consolidated balance sheet.Akzo Nobel N.V. has withdrawn its declarations of joint and several liability under Article 403 of Book 2 of the Dutch Civil Code for certain Dutch former Specialty Chemicals subsidiaries divested as per October 1, 2018 and is follow-ing the procedures to terminate its residual liability under those declarations under Article 404 of Book 2 of the Dutch Civil Code. One objection against the termination of residual liability is still pending and Akzo Nobel N.V. and Nouryon continue to cooperate to get this resolved.Additionally, at year-end 2020, guarantees were issued  on behalf of consolidated companies for an amount of €0.3 billion (2019: €0.3 billion).The debts and liabilities of the consolidated companies underlying these guarantees are included in the Consoli-dated balance sheet. Our independent auditor, PwC, has rendered, for the period to which the audit of the financial statements relates, in addition to the audit of the statutory financial statements, mainly statutory audits of controlled entities.Note K Auditor’s feesA number of claims against Akzo Nobel N.V. are pending, all of which are contested. This includes a lawsuit filed in April 2019, by PT DWI Satrya Utama (PTDSU) against Akzo Nobel N.V., certain subsidiaries as well as certain subsidiary directors at the Tangerang District Court, Indonesia. PTDSU owns a 45% interest in PT ICI Paints Indonesia (PTICIPI), an indirect subsidiary of Akzo Nobel N.V.. PTDSU alleges that it suffered damages as a result of defendants improper management of PTICIPI. In March 2020, the District Court dismissed the case on the grounds that they do not have jurisdiction, against which the claimant appealed. In January 2021, the High Court of Indonesia rejected this appeal.Amsterdam, February 16, 2021The Board of ManagementThierry VanlanckerMaarten de VriesThe Supervisory BoardNils Smedegaard AndersenJolanda Poots-BijlSue ClarkByron GroteMichiel JaskiPamela KirbyDick SluimersPatrick ThomasFees PricewaterhouseCoopers2020In € millionsIn the  NetherlandsNetwork outside the NetherlandsTotalAudit of the financial statements4.35.39.6Other audit 0.10.20.3Tax services———Other non-audit services———Total4.45.59.9Fees PricewaterhouseCoopers2019In € millionsIn the  NetherlandsNetwork outside the NetherlandsTotalAudit of the financial statements4.56.010.5Other audit services0.30.10.4Tax services———Other non-audit services———Total4.86.110.9OTHER INFORMATION

PROFIT ALLOCATION 
AND DISTRIBUTIONS

PROPOSAL FOR PROFIT ALLOCATION

With due observance of Dutch law and the Articles of 
Association, it is proposed that net income of €259 million 
is carried to the other reserves. Furthermore, with due 
observance of article 43, paragraph 7, it is proposed that 
dividend on priority shares of €1,152 and on common 
shares of €371 million (to be increased by dividend 
on shares issued and reduced by dividend on shares 
repurchased in 2021 before the ex-dividend date) will be 
distributed. Following the acceptance of this proposal, the 
holders of common shares will receive a total dividend of 
€1.95 per share, of which €0.43 was paid earlier as an 
interim dividend. The final dividend of €1.52 per share will 
be made available from May 6, 2021.

PROFIT ALLOCATION AND  
DISTRIBUTIONS

The following articles of our articles of association govern 
profit allocation and distribution:

Article 43
43.6
The Board of Management shall be authorized to deter-
mine, with the approval of the Supervisory Board, what 
share of profit remaining after application of the provisions 
of the foregoing paragraphs shall be carried to reserves. 
The remaining profit shall be placed at the disposal of  
the Annual General Meeting of shareholders, with due 
observance of the provisions of paragraph 7, it being 
provided that no further dividends shall be paid on the 
preferred shares.

43.7
From the remaining profit, the following distributions shall, 
to the extent possible, be made as follows:

(a)   To the holders of priority shares: 6% per share  

or the statutory interest referred to in paragraph 1  
of article 13, whichever is lower, plus any accrued  
and unpaid dividends 

(b)  To the holders of common shares: a dividend of such 
an amount per share as the remaining profit, less the 
aforesaid dividends and less such amounts as the 
Annual General Meeting of shareholders may decide to 
carry to reserves, shall permit

43.8
Without prejudice to the provisions of paragraph 4 of this 
article and of paragraph 4 of article 20, the holders of 
common shares shall, to the exclusion of everyone else, 
be entitled to distributions made from reserves accrued by 
virtue of the provision of paragraph 7b of this article.

43.9
Without prejudice to the provisions of article 42 and 
paragraph 8 of this article, the Annual General Meeting of 
shareholders may decide on the utilization of reserves only 
on the proposal of the Board of Management approved by 
the Supervisory Board.

Article 44
44.7
Cash dividends by virtue of paragraph 4 of article 20, 
article 42, or article 43 that have not been collected  
within five years of the commencement of the second  
day on which they became due and payable shall revert  
to the company.

SPECIAL RIGHTS TO HOLDERS OF 
 PRIORITY SHARES

The priority shares are held by “Stichting Akzo Nobel” 
(Foundation Akzo Nobel), whose board is composed of the 
members of the Supervisory Board who are not members 
of the Audit Committee. They each have one vote on the 
board of the Foundation.

The Meeting of Holders of Priority Shares has the right 
to draw up binding lists of nominees for appointment to 
the Supervisory Board and the Board of Management. 
Amendments to the Articles of Association are subject to 
the approval of this meeting.

AkzoNobel Report 2020  |  Financial statements

131

INDEPENDENT 
AUDITOR’S REPORT

To: The Annual General Meeting and Supervisory  
Board of Akzo Nobel N.V. 

Report on the Financial statements 2020

Our opinion
In our opinion:
•  The Consolidated financial statements of Akzo Nobel 
N.V. together with its subsidiaries (“the Group”) give a 
true and fair view of the financial position of the Group 
as at December 31, 2020 and of its result and cash 
flows for the year then ended in accordance with 
International Financial Reporting Standards as adopted 
by the European Union (EU-IFRS) and with Part 9 of 
Book 2 of the Dutch Civil Code

•  The Company financial statements of Akzo Nobel N.V. 

(“the Company”) give a true and fair view of the financial 
position of the Company as at December 31, 2020 and 
of its result for the year then ended in accordance with 
Part 9 of Book 2 of the Dutch Civil Code

What we have audited
We have audited the accompanying financial statements 
2020 of Akzo Nobel N.V., Amsterdam, the Netherlands. 
The financial statements include the Consolidated financial 
statements of the Group and the Company financial  
statements.

The Consolidated financial statements comprise:
•  The Consolidated balance sheet as at December 31, 

2020

•  The following statements for 2020: the Consolidated  
statement of income, the Consolidated statements of 
comprehensive income, of changes in equity and of 
cash flows

•  The notes, comprising significant accounting policies 

and other explanatory information 

The Company financial statements comprise:
•  The balance sheet as at December 31, 2020
•  The statement of income for the year then ended
•  The notes, comprising the accounting policies applied 

and other explanatory information

The financial reporting framework applied in the prepara-
tion of the financial statements is EU-IFRS and the relevant 
provisions of Part 9 of Book 2 of the Dutch Civil Code  
for the Consolidated financial statements and Part 9 of 
Book 2 of the Dutch Civil Code for the Company financial 
statements.

The basis for our opinion
We conducted our audit in accordance with Dutch law, 
including the Dutch Standards on Auditing. We have 
further described our responsibilities under those stan-
dards in the section “Our responsibilities for the audit of 
the financial statements” of our report. 

We believe that the audit evidence we have obtained 
is sufficient and appropriate to provide a basis for our 
opinion.

Independence
We are independent of Akzo Nobel N.V. in accordance 
with the European Union “Regulation on specific require-
ments regarding statutory audit of public-interest entities”, 
the “Wet toezicht accountantsorganisaties” (Wta, Audit 
firms supervision act), the “Verordening inzake de onafhan-
kelijkheid van accountants bij assuranceopdrachten”  
(ViO, Code of Ethics for Professional Accountants, a 
regulation with respect to independence) and other 
relevant independence requirements in the Netherlands. 
Furthermore, we have complied with the “Verordening 
gedrags- en beroepsregels accountants” (VGBA, Dutch 
Code of Ethics).

Our audit approach

Overview and context
Akzo Nobel N.V. is a global paints and coatings company 
headquartered in the Netherlands and with operations in 
over 150 countries. Our group audit scope and approach 
are set out in the section “The scope of our group audit”. 
In our audit we paid specific attention to the areas of focus 
driven by the operations of the Group, as set out below.

As part of designing our audit, we determined materiality 
and assessed the risks of material misstatement in  
the financial statements. In particular, we considered 
where the Board of Management made important judg-
ments, for example, in respect of significant accounting 
estimates that involved making assumptions and consider-

ing future events that are inherently uncertain. In Note 1 
of the Consolidated financial statements, the Company 
describes areas of judgment in applying accounting  
policies and the key sources of estimation uncertainty. 
Given the significant estimation uncertainty and the related 
higher inherent risks of material misstatement in the valu-
ation of the post-retirement benefit provisions and the 
accounting for and valuation of deferred tax assets and 
uncertain tax positions, we considered these matters as 
key audit matters as set out in the section  “Key audit 
matters” of this report. 

The Company continued the transformation programs 
under the “Winning together: 15 by 20” strategy, which 
include centralization of finance activities in global busi-
ness service hubs and simplification of the information 
technology (IT) environment, impacting the company’s 
systems, processes and controls. Inherently transformation 
processes have the potential to disrupt the organization, 
processes and culture. We therefore extended our audit 
procedures during the planning phase of our audit, in order 
to evaluate the impact of the transformation. Due to the 
significance of the transformation to the Company and the 
extended audit procedures, we included the transforma-
tion as a key audit matter, as set out in the section  
“Key audit matters” of this report. 

The global COVID-19 pandemic and related government 
restriction measures affected the Company’s produc-
tion and distribution, caused changes in sales volumes 
and product mix, and required staff to work from home. 
We considered the impact of the pandemic on our audit 
approach, including our scoping, materiality, and risk 
assessment. We concluded this to be an area of focus, 
that is not considered as a key audit matter. In particu-
lar we assessed the impact on significant management 
accounting judgments, including future business and cash 
flow projections underpinning impairment assessments, 
deferred tax asset recoverability and the going concern 
assumption. We also considered the risk of fraud inherent 
to increased remote working. In terms of the execution of 
our audit, we considered the impact of the travel and other 
restrictions on our audit and on the review and supervision 
of our teams. Our teams globally largely worked remotely 
and digitally, supported by video-meetings and PwC’s 
digital tooling. We increased the frequency of communi-
cation between the Group and component PwC teams, 
including additional joint meetings with Group and compo-

AkzoNobel Report 2020  |  Financial statements

132

nent management. While maintaining compliance with 
local health regulations, we performed sufficient physical 
checks of inventory and documents.

“Our responsibilities for the audit of the financial  
statements”.

Other areas of focus, that were not considered as key 
audit matters, were related to the impairment testing of 
goodwill and other intangibles with indefinite useful lives, 
testing of valuation of the other provisions and information 
technology general controls (ITGCs). The ITGCs are the 
policies and procedures used by the Company to ensure 
IT operates as intended and provides reliable data for 
financial reporting purposes.

We ensured that the audit teams at both group and 
component level included the appropriate skills and 
competences which are needed for the audit of the Group. 
We therefore included in our team experts in the areas 
of pensions, share based payments and valuations and 
specialists in the areas of tax, IT and treasury.

Materiality
The scope of our audit is influenced by the application  
of materiality, which is further explained in the section  

Based on our professional judgment we determined 
certain quantitative thresholds for materiality, including the 
overall materiality for the financial statements as a whole 
as set out in the table below. These, together with qualita-
tive considerations, helped us to determine the nature, 
timing and extent of our audit procedures on the individual 
financial statement line items and disclosures and to evalu-
ate the effect of identified misstatements, both individually 
and in aggregate, on the financial statements as a whole 
and on our opinion.

We also take misstatements and/or possible misstate-
ments into account that, in our judgment, are material for 
qualitative reasons.

We agreed with the Audit Committee and the Supervisory 
Board that we would report to them misstatements identi-
fied during our audit above €2 million (2019: €1.5 million) 
as well as misstatements below that amount that, in our 
view, warranted reporting for qualitative reasons.

The outline of our audit approach was as follows:

Materiality

Materiality

Overall materiality: €45 million 
(2019: €39 million). 

Audit scope
•  We conducted audit work at  

50 components in 18 countries. 

•  Site reviews were virtually 
conducted to 9 countries  
(34 components).

•  Audit coverage: 65% of 

consolidated revenue, 72% of 
consolidated total assets and 
68% of consolidated profit 
before tax.

Key audit matters
•  Transformation to deliver 

towards the “Winning together: 
15 by 20” strategy

•  Valuation of post-retirement 

benefit provisions

•  Valuation of deferred tax assets 
and uncertain tax positions.

Overall group materiality €45 million (2019: €39 million).

Basis for determining 
materiality

We used our professional judgment to 
determine overall materiality. As a basis for 
our judgment we used 5% of total profit 
before tax

Rationale for bench-
mark applied

Component materiality

We used profit before tax as the primary 
benchmark, a generally accepted auditing 
practice, based on our analysis of the 
common information needs of users of 
the financial statements. On this basis, we 
believe that profit before tax is an important 
metric for the financial performance of the 
Company. 

To each component in our audit scope, we, 
based on our judgment, allocate materiality 
that is less than our overall group materiality. 
The range of materiality allocated across 
components was between €7 million and 
€38 million. 

The scope of our group audit
Akzo Nobel N.V. is the parent company of a group of  
entities managed by the Board of Management and 
Executive Committee. The financial information of this 
Group is included in the Consolidated financial statements 
of Akzo Nobel N.V.

We tailored the scope of our audit to ensure that we, in 
aggregate, provide sufficient coverage of the financial 
statements for us to be able to give an opinion on the 
financial statements as a whole, taking into account 
the management structure of the Group, the nature of 
operations of its components, the accounting processes 
and controls, and the markets in which the components 
of the Group operate. In establishing the overall group 
audit strategy and plan, we determined the type of work 
required to be performed at component level by the group 
engagement team and by each component auditor.

The group audit included 24 components which were 
subjected to audits of their complete financial information, 
selected on the basis of the relative size of their opera-
tions. None of the components are individually significant 
to the group. We further subjected 13 components to 
specific risk-focused audit procedures as they include 
significant or higher risk areas. Additionally, we selected 
13 components for audit procedures to achieve appropri-
ate coverage on financial line items in the Consolidated 
financial statements.

In total, in performing these procedures, we achieved the 
following coverage on the financial line items: 

Revenue

Total assets

Profit before tax

2020

65%

72%

68%

None of the remaining components represented more 
than 2% of total group revenue, total group assets or 
profit before tax. For those remaining components we 
performed, among other things, analytical procedures to 
corroborate our assessment that there were no significant 
risks of material misstatement within those components.

For all components we used component auditors who 
are familiar with the local laws and regulations to perform 

AkzoNobel Report 2020  |  Financial statements

133

As in all of our audits, we addressed the risk of manage-
ment override of internal controls, including evaluating 
whether there was evidence of bias by management that 
may represent a risk of material misstatement due to fraud. 
The audit procedures to respond to the assessed risks 
include, amongst others, that we evaluated the design 
and the implementation of internal controls that mitigate 
fraud risks, retrospective review of prior year’s estimates, 
procedures on unexpected journal entries with the support 
of data-analytics and we incorporated elements of unpre-
dictability in our audit. In addition, we assessed matters 
reported on the Group’s whistleblowing and complaints 
procedures and results of management’s investigation of 
such matters if deemed applicable and discussed this with 
the Audit Committee. 

We refer to the key audit matter “Transformation to deliver 
towards the Winning together: 15 by 20 strategy” for the 
impact of the transformation on the risk of management 
override of internal controls. We refer to the key audit 
matters “Valuation of post-retirement benefit provisions” 
and “Valuations of deferred tax assets and uncertain tax 
positions”, that are examples of our approach related to 
areas of higher risk due to significant accounting estimates 
where management makes significant judgments.

the audit work. We collectively performed hard close audit 
procedures on the interim October balance sheet positions 
and results. These hard close audit procedures included 
substantive audit work on certain material balances and 
transactions. Roll-forward procedures and top-up testing 
were performed at year-end to cover the full year period.

Where component auditors performed the work, we 
determined the level of involvement we needed to have in 
their audit work to be able to conclude whether we had 
obtained sufficient and appropriate audit evidence as a 
basis for our opinion on the Consolidated financial state-
ments as a whole.

We issued instructions to the component audit teams in 
our audit scope. These instructions included amongst 
others our risk analysis, materiality and scope of the work. 
We explained to the component audit teams the structure 
of the Group, the main developments that are relevant for 
the component auditors, the risks identified, the material-
ity levels to be applied and our global audit approach. We 
had individual calls with each of the in-scope component 
audit teams throughout the audit. During these calls, we 
discussed the significant accounting and audit matters 
identified by the component auditors, their reports, the 
findings of their procedures and other matters which could 
be of relevance for the Consolidated financial statements. 

The group engagement team virtually attended site review 
meetings with a selection of the component teams and 
local management. During these meetings we discussed 
the strategy and financial performance of the local busi-
nesses, as well as the audit plan and execution, significant 
risks and other relevant audit topics. The most significant 
components are selected every year and other compo-
nents are selected depending on specific considerations 
which include, amongst others audit observations, 
specific risks identified and other major events. In view of 
developing a broader understanding of the local impact 
of the pandemic we increased the number of compo-
nents covered compared to prior year. In the current year 
components in the following countries were selected:  
United States, China, Germany, France, United Kingdom, 
Italy, South Korea, Turkey and the Netherlands.

The group engagement team performed the audit work on 
the group consolidation, financial statement disclosures 
and a number of complex items and processes controlled 

and monitored centrally by Akzo Nobel N.V. These include 
impairment testing of goodwill and other intangible assets 
with indefinite useful lives, share-based payments, trea-
sury, ITGCs and the Akzo Nobel N.V. standalone entity. 

The group engagement team also performed central 
procedures over controls performed by the business units 
and other central functions, where relevant for our audit. 
This included indirect entity level controls (e.g. to prevent 
and detect fraud), including the code of conduct, corpo-
rate directives, whistle-blower policy, internal representa-
tions, business partnering program and internal audits.

By performing the procedures above at components, 
combined with additional procedures at group level,  
we have been able to obtain sufficient and appropriate 
audit evidence on the Group’s financial information,  
as a whole, to provide a basis for our opinion on the  
financial statements.

Our focus on the risk of fraud and 
non-compliance with laws and regulations
The primary responsibility for the prevention and detection 
of fraud and non-compliance with laws and regulations lies 
with the Board of Management with the oversight of the 
Supervisory Board. 

As part of our process of identifying fraud risks, we evalu-
ated fraud risk factors with respect to financial report-
ing fraud, misappropriation of assets and bribery and 
corruption. We, together with our forensics specialists, 
evaluated the risk of material misstatement due to fraud. 
We conducted interviews with both members of the Board 
of Management, and with members of the Executive 
Committee, the Supervisory board and of others within the 
company to obtain an understanding the Company’s fraud 
risk assessment and of the processes for identifying and 
responding to the risks of fraud and the internal control 
that management has established to mitigate these risks.

In addition, we performed procedures to obtain an 
understanding of the legal and regulatory frameworks that 
are applicable for the Group. We identified provisions of 
those laws and regulations, generally recognized to have 
a direct effect on the determination of material amounts 
and disclosures in the financial statements such as the 
financial reporting framework and tax and pension laws 
and regulations.

AkzoNobel Report 2020  |  Financial statements

134

 
Key audit matters
Key audit matters are those matters that, in our profes-
sional judgment, were of most significance in the audit of  
the financial statements. We have communicated the key 
audit matters to the Supervisory Board. The key audit 

matters are not a comprehensive reflection of all matters 
identified by our audit and that we discussed. In this 
section, we described the key audit matters and included  
a summary of the audit procedures we performed on  
those matters.

We addressed the key audit matters in the context of our 
audit of the financial statements as a whole, and in  
forming our opinion thereon. We do not provide separate 
opinions on these matters or on specific elements of the 
financial statements. Any comment or observation we 

Key audit matters

Key audit matter

Transformation to deliver towards the “Winning together: 15 by 20 strategy” 
In line with 2018 and 2019, the group continued its focus on transforming the company as part of manage-
ment’s three-year strategy ‘Winning together: 15 by 20’. The transformation programs include further steps 
in centralization of finance activities in global business service hubs and simplification of the IT environment, 
impacting the Company’s systems, processes and controls. Inherently, transformation processes have the 
potential to lead to a disruption of the organization, processes and culture. 
The specific and ambitious external target of 15% ROS by 2020 inherently increases pressure on management 
to achieve such targets, and as such contributes to the risk of management override of internal controls risk, 
which is a presumed audit risk in our audit. This risk was partially mitigated by management’s announcement in 
April 2020 of suspension of the financial target as a result of the uncertainty of the impact of the pandemic on 
AkzoNobel. The remuneration targets remained in place.
In addition, the planned increase in profitability of the company is expected to be reflected in management 
estimates, such as the forecasts used in the valuation of deferred tax assets and goodwill impairment analysis.

Valuation of post-retirement benefit provisions  
Note 19 
The post-retirement benefit provisions consist of defined benefit obligations (€14.2 billion) more than offset by 
plan assets (€15.0 billion). The largest pension plans are the ICI Pension Fund (ICIPF) and the AkzoNobel (CPS) 
Pension Scheme in the UK which together account for 86 percent of the defined benefit obligation (DBO) and 
91 percent of the plan assets. 
We consider this to be a key audit matter because positions are significant to the company and the assess-
ment process is complex and involves significant management judgment. The actuarial assumptions used 
include demographic assumptions (rates of employee turnover, disability, early retirement and mortality) and 
financial assumptions (discount rate, future salary, benefit increases/indexation and inflation), as disclosed in 
Note 19 of the Consolidated financial statements. Technical expertise is required to determine closing positions. 

Valuation of deferred tax assets and uncertain tax positions
Note 9
The Group operates globally and is therefore subject to income taxes in various tax jurisdictions. The assess-
ment of the valuation of deferred tax assets, resulting from net operating losses, tax credits and temporary 
differences, and provisions for uncertain tax positions is significant to our audit as the positions are significant to 
the company, calculations are complex and depend on high estimation uncertainty and judgmental assump-
tions. The key assumptions include long-term projected revenue growth, savings supported by the transforma-
tion plans and programs, margin development and local fiscal regulations. The company’s disclosures concern-
ing income taxes are included in note 9 to the Consolidated financial statements.

Our audit work and observations

We extended our audit procedures to evaluate the impact of the transformation on systems, processes and controls.
During the planning phase of our audit we updated our understanding of the transformation programs, as well as our 
understanding of the project governance, detailed timeline, scope of entities and processes of the transition of finance 
activities to global business service hubs. We held discussions directly with the different business service hubs in 
Poland, India, China and United States, in order to understand the status of the transition, understand the processes 
and controls in place to address the changes in the internal controls and evaluate the maturity of the processes. In 
order to obtain further evidence of the effectiveness of the controls in place, we also performed walkthroughs on 
selected controls in the business service hub in India. We used this information as part of our risk assessment proce-
dures, determination of the scope of our audit and communication to our component teams. 
For the simplification of the IT environment we involved our IT specialists. We obtained an understanding of the project 
governance and the validation approach and we tested the data migration. We used data analytics to identify unex-
pected journal entries. 
In addition, for the testing of management’s estimates, such as forecasts used in the valuation of deferred tax assets 
and goodwill impairment analysis, we validated the planned increase in profitability supported by, amongst others, 
approved plans and incurred costs savings.
From the procedures performed, we did not have material findings with respect to the balance sheet positions and 
results recorded and disclosed.

With the assistance of our actuarial experts, we evaluated management’s actuarial assumptions, the valuation method-
ologies applied, and we assessed the objectivity and competence of the company’s external pension experts used for 
the calculation of the post-retirement benefit positions. 
We have challenged management, primarily on their assumptions applied to which the post-retirement benefit provi-
sions are the most sensitive, by performing independent testing over the assumptions and methodologies used and 
comparing to the published actuarial tables, amongst others, with support of our actuarial experts. We paid particular 
attention to the discount rate changes as described by the company in note 19, given the significance.
We also tested the participant census data and the valuation of the plan assets through independent price testing (e.g. 
by reconciling to independently published market prices). 
Furthermore, we tested the transactions as described in note 19 and we verified the appropriate accounting. We also 
assessed the adequacy of the company’s disclosure in note 19 to the Consolidated financial statements.
Our procedures did not result in material findings with respect to the valuation and disclosure of post-retirement benefit 
provisions at December 31, 2020.

With respect to the valuation of deferred tax assets and uncertain tax positions we performed the following procedures 
with the assistance of our tax specialists:
• We tested management’s assessment of the recoverability of the deferred tax assets, by challenging their key 

assumptions. We specifically focused on the development of the budget compared to the actual results, the impact 
of COVID-19 on the country results, the impact of the structural nature of (transformation) savings and the complete-
ness of the future cost included in the forecasts compared to the current cost base.

•  We obtained an understanding and assessed completeness of the tax exposures and uncertain tax positions recog-
nised, through discussions with group and local management. We evaluated the probability of future cash outflows 
related to the uncertain tax positions identified by the company.

• We also assessed the applicable local fiscal regulations and developments, in particular those related to changes in 
the statutory income tax rate and the statutes of limitation, since these are key assumptions underlying the valuation 
of the deferred tax assets and uncertain tax positions. We analysed the tax positions and evaluated the assumptions 
and methodologies used.

• In addition, we assessed the adequacy of the company’s disclosures on deferred tax assets and uncertain tax posi-

tions and assumptions used. 
Our procedures did not result in material findings with respect to the valuation of deferred tax assets, the uncertain 
tax positions recorded and related disclosures at December 31, 2020.

AkzoNobel Report 2020  |  Financial statements

135

made on the results of our procedures should be read in 
this context.

Report on other legal and regulatory  
requirements

cant doubt on the company’s ability to continue as a going 
concern in the financial statements.

Report on the other information included in the 
annual report
In addition to the financial statements and our auditor’s 
report thereon, the annual report contains other informa-
tion (the “Other information”) that consists of:
•  The Management report, as defined in Note 1 of the 

Consolidated financial statements

•  The remuneration report
•  The other information pursuant to Part 9 of Book 2 of 

the Dutch Civil Code

•  Other parts of the annual report: Sustainability 

statements, Leadership and governance other than as 
part of the Management Report, and Financial summary

Based on the procedures performed as set out below, we 
conclude that the Other information:
•  is consistent with the financial statements and does not 

contain material misstatements

•  contains the information that is required by Part 9 of 

Our appointment
We were appointed as auditors of Akzo Nobel N.V. on  
April 29, 2014 by the Supervisory Board following the 
passing of a resolution by the shareholders at the Annual 
Meeting held on April 29, 2014, and effective January 1, 
2016. Our engagement has been renewed annually. 

No prohibited non-audit services
To the best of our knowledge and belief, we have not 
provided prohibited non-audit services as referred to in 
Article 5(1) of the European Regulation on specific require-
ments regarding statutory audit of public-interest entities.

Services rendered
The services, in addition to the audit, that we have 
provided to the company and its controlled entities, for the 
period to which our statutory audit relates, are disclosed in 
note L to the financial statements.

Book 2 and the sections 2:135b and 2:145 subsection 
2 of the Dutch Civil Code

Responsibilities for the financial statements  
and the audit

We have read the Other information. Based on our knowl-
edge and understanding obtained in our audit of the finan-
cial statements or otherwise, we have considered whether 
the other information contains material misstatements. By 
performing our procedures, we comply with the require-
ments of Part 9 of Book 2 and section 2:135b subsection 
7 of the Dutch Civil Code and the Dutch Standard 720. 
The scope of such procedures was substantially less than 
the scope of those performed in our audit of the financial 
statements.

The Board of Management is responsible for the prepara-
tion of the Other information, including the Management 
report (as defined in Note 1 of the Consolidated financial 
statements) and the other information in accordance with 
Part 9 of Book 2 of the Dutch Civil Code and the remu-
neration report in accordance with the sections 2:135b 
and 2:145 subsection 2 of the Dutch Civil Code.

Responsibilities of the Board of Management  
and the Supervisory Board for the financial  
statements

The Board of Management is responsible for:
•  The preparation and fair presentation of the financial 

statements in accordance with EU-IFRS and with Part 9 
of Book 2 of the Dutch Civil Code

•  Such internal control as the Board of Management 

determines is necessary to enable the preparation of 
the financial statements that are free from material 
misstatement, whether due to fraud or error

As part of the preparation of the financial statements, the 
Board of Management is responsible for assessing the 
company’s ability to continue as a going concern. Based 
on the financial reporting frameworks mentioned, the 
Board of Management should prepare the financial state-
ments using the going-concern basis of accounting unless 
the Board of Management either intends to liquidate 
the company or to cease operations, or has no realistic 
alternative but to do so. The Board of Management should 
disclose events and circumstances that may cast signifi-

The Supervisory Board is responsible for overseeing the 
company’s financial reporting process.

Our responsibilities for the audit of the financial 
statements
Our responsibility is to plan and perform an audit engage-
ment in a manner that allows us to obtain sufficient and 
appropriate audit evidence to provide a basis for our 
opinion. Our objectives are to obtain reasonable assurance 
about whether the financial statements as a whole are free 
from material misstatement, whether due to fraud or error 
and to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high but not absolute level 
of assurance, which makes it possible that we may not 
detect all material misstatements. Misstatements may arise 
due to fraud or error. They are considered to be material 
if, individually or in the aggregate, they could reasonably 
be expected to influence the economic decisions of users 
taken on the basis of the financial statements.

Materiality affects the nature, timing and extent of our audit 
procedures and the evaluation of the effect of identified 
misstatements on our opinion.

A more detailed description of our responsibilities is set out 
in the appendix to our report.

Amsterdam, February 16, 2021
PricewaterhouseCoopers Accountants N.V.

Original has been signed by Fernand Izeboud RA

AkzoNobel Report 2020  |  Financial statements

136

 
 
Appendix to our auditor’s report on the financial 
statements 2020 of Akzo Nobel N.V.

In addition to what is included in our auditor’s report, we 
have further set out in this appendix our responsibilities for 
the audit of the financial statements and explained what an 
audit involves.

The auditor’s responsibilities for the audit of the 
financial statements
We have exercised professional judgment and have 
maintained professional scepticism throughout the audit 
in accordance with Dutch Standards on Auditing, ethical 
requirements and independence requirements. Our audit 
consisted, among other things of the following:
•  Identifying and assessing the risks of material 

misstatement of the financial statements, whether 
due to fraud or error, designing and performing audit 
procedures responsive to those risks, and obtaining 
audit evidence that is sufficient and appropriate 
to provide a basis for our opinion. The risk of not 
detecting a material misstatement resulting from fraud 
is higher than for one resulting from error, as fraud 
may involve collusion, forgery, intentional omissions, 
misrepresentations, or the intentional override of  
internal control.

•  Obtaining an understanding of internal control relevant 
to the audit in order to design audit procedures that 
are appropriate in the circumstances, but not for the 
purpose of expressing an opinion on the effectiveness of 
the company’s internal control.

•  Evaluating the appropriateness of accounting policies 
used and the reasonableness of accounting estimates 
and related disclosures made by the Board of 
Management.

•  Concluding on the appropriateness of the Board of 
Management’s use of the going-concern basis of 
accounting, and based on the audit evidence obtained, 
concluding whether a material uncertainty exists related 
to events and/or conditions that may cast significant 
doubt on the company’s ability to continue as a going 
concern. If we conclude that a material uncertainty 
exists, we are required to draw attention in our auditor’s 
report to the related disclosures in the financial 
statements or, if such disclosures are inadequate, to 
modify our opinion. Our conclusions are based on the 
audit evidence obtained up to the date of our auditor’s 
report and are made in the context of our opinion on 

the financial statements as a whole. However, future 
events or conditions may cause the company to cease 
to continue as a going concern.

regulation precludes public disclosure about the matter or 
when, in extremely rare circumstances, not communicating 
the matter is in the public interest.

•  Evaluating the overall presentation, structure and 
content of the financial statements, including the 
disclosures, and evaluating whether the financial 
statements represent the underlying transactions and 
events in a manner that achieves fair presentation.

Considering our ultimate responsibility for the opinion on 
the Consolidated financial statements, we are responsible 
for the direction, supervision and performance of the group 
audit. In this context, we have determined the nature 
and extent of the audit procedures for components of 
the Group to ensure that we performed enough work to 
be able to give an opinion on the financial statements as 
a whole. Determining factors are the geographic struc-
ture of the Group, the significance and/or risk profile of 
group entities or activities, the accounting processes and 
controls, and the industry in which the Group operates. On 
this basis, we selected group entities for which an audit 
or review of financial information or specific balances was 
considered necessary.

We communicate with the Supervisory Board regarding, 
among other matters, the planned scope and timing of the 
audit and significant audit findings, including any significant 
deficiencies in internal control that we identify during our 
audit. In this respect, we also issue an additional report to 
the audit committee in accordance with Article 11 of the 
EU Regulation on specific requirements regarding statutory 
audit of public-interest entities. The information included in 
this additional report is consistent with our audit opinion in 
this auditor’s report.

We provide the Supervisory Board with a statement that 
we have complied with relevant ethical requirements 
regarding independence, and communicate with them 
all relationships and other matters that may reasonably 
be thought to bear on our independence, and where 
applicable, related actions taken to eliminate threats or 
safeguards applied.

From the matters communicated with the Supervisory 
Board, we determine those matters that were of most 
significance in the audit of the financial statements of the 
current period and are therefore the key audit matters. We 
describe these matters in our auditor’s report unless law or 

AkzoNobel Report 2020  |  Financial statements

137

ASSURANCE REPORT 
OF THE INDEPENDENT 
AUDITOR

To: Supervisory Board and Board of 
Management of Akzo Nobel N.V.

Assurance report on the selected non-financial 
indicators in the annual report 2020

Our conclusion
We have reviewed the selected non-financial indicators 
in the annual report 2020 of Akzo Nobel N.V. Amsterdam 
(“AkzoNobel” or “the company”). Based on the procedures 
performed and evidence obtained, nothing has come to 
our attention that causes us to believe that the selected 
non-financial indicators in the annual report 2020 are not 
prepared, in all material respects, in accordance with 
AkzoNobel’s reporting criteria.

What we have reviewed
The object of our assurance engagement concerns 
selected non-financial indicators for the year ended 
December 31, 2020. The selected indicators are marked 
with the symbol 
  (the “indicators”) in the annual report 
2020 of Akzo Nobel N.V. (the “annual report”), and are as 
follows:
•  Organizational health score
•  Female executives (in %)
•  Fatalities employees (number)
•  Fatalities contractors – temporary workers plus 

•  Volatile organic compounds (in kilotons)            
•  Volatile organic compounds (kg per ton of production)
•  Energy use (in 1000 TJ)
•  Energy use (GJ per ton of production)
•  Total waste (total kg per ton of production)
•  Hazardous waste to landfill (in kilotons)
•  Hazardous waste to landfill (total kg per ton of 

production)

•  Renewable energy – own operations (in %)
•  Renewable electricity – own operations (in %)
•  Greenhouse gas emissions (kg CO2(e) per ton of 

production)

•  Greenhouse gas emissions – direct CO2(e) emissions 

(Scope 1) (in million tons)

•  Greenhouse gas emissions – indirect CO2(e) emissions 

(Scope 2) (in million tons)

•  Greenhouse gas emissions – direct CO2(e) emissions 

(Scope 1) (total kg per ton of production)

•  Greenhouse gas emissions – indirect CO2(e) emissions 

(Scope 2) (total kg per ton of production)

•  Total waste – reusable (in kilotons)
•  Total waste – non-reusable (in kilotons)
•  Total non-reusable waste (total kg per ton of production)
•  Fresh water use (in million M3)
•  Fresh water use (M3 per ton of production)
•  Scope 3 upstream (million tons)
•  Scope 3 downstream (million tons)
•  Cradle-to-grave carbon footprint (Scope 1, 2 and 3) 

(million tons)

•  Suppliers in sustainability program – in line with our 

expectation (in %)

•  Suppliers in sustainability program – under development 

(in %)

independent (number)

•  Suppliers participating in CSR program (in % against 

•  Lost time injury rate employees/temporary workers (per 

baseline)

200,000 hours worked)

•  Eco-premium solutions (in % of revenue)

•  Lost time injury rate contractors (per 200,000 hours 

worked)

•  Regulatory actions – Level 4 (number)
•  Total reportable injury rate employees/temporary 

workers (per 200,000 hours worked)

•  Total reportable injury rate contractors (per 200,000 

hours worked)

•  Loss of primary containment – Level 1 (number)
•  Loss of primary containment – Level 2 (number)
•  Process safety event – Level 3 (number)
•  Occupational illness rate employees (per 1,000,000 

hours worked)

The basis for our conclusion
We conducted our review in accordance with Dutch 
law, including the Dutch Standard 3000A “Assurance 
engagements, other than audits or reviews of historical 
financial information (attestation-engagements)”. This 
engagement is aimed to provide limited assurance.  
Our responsibilities under this standard are further 
described in the section “Our responsibilities for the 
review” of our report.

We believe that the assurance information we have 
obtained is sufficient and appropriate to provide a basis  
for our conclusion.

Independence and quality control
We are independent of Akzo Nobel N.V. in accordance 
with the “Verordening inzake de onafhankelijkheid van 
accountants bij assurance opdrachten” (ViO, Code 
of Ethics for Professional Accountants, a regulation 
with respect to independence) and other relevant 
independence requirements in the Netherlands. 
Furthermore, we have complied with the “Verordening 
gedrags- en beroepsregels accountants” (VGBA, Code 
of Ethics for Professional Accountants, a regulation with 
respect to rules of professional conduct).

We apply the “Nadere voorschriften kwaliteitssystemen” 
(NVKS, Regulations for quality systems) and accordingly 
maintain a comprehensive system of quality control 
including documented policies and procedures regarding 
compliance with ethical requirements, professional 
standards and other applicable legal and regulatory 
requirements.

Applicable criteria
The indicators need to be read and understood in 
conjunction with the reporting criteria. The Board of 
Management of AkzoNobel is solely responsible for 
selecting and applying these reporting criteria, taking  
into account applicable law and regulations related  
to reporting. 

The reporting criteria used for the preparation of the 
Indicators are AkzoNobel’s reporting criteria developed by 
the company, as disclosed in the “Managing sustainability” 
paragraph of the annual report and further elaborated in 
The Reporting Principles 2020 which were made available 
online* www.akzonobel.com/en/about-us/sustainability-/
reporting-principles-. The absence of a significant body 
of established practice on which to draw, to evaluate and 
measure non-financial information allows for different, 
but acceptable, measurement techniques and can affect 
comparability between entities and over time.

*   The maintenance and integrity of AkzoNobel’s website is the responsibility of the 
Board of Management; the work carried out by us does not involve consideration 
of these matters and, accordingly, we accept no responsibility for any changes 
that may have occurred to the Reporting Principles 2020 when presented on 
AkzoNobel’s website after the date of this assurance report.

AkzoNobel Report 2020

138

•  To consider whether the indicators as a whole, including 

the disclosures, reflect the purpose of the reporting 
criteria used

We communicated with the Supervisory Board and Board 
of Management on the planned scope and timing of the 
engagement and on the significant findings that result from 
our engagement.

Amsterdam, February 16, 2021

PricewaterhouseCoopers Accountants N.V.

Original has been signed by Fernand Izeboud RA

Responsibilities for the indicators and the 
review thereof

Responsibilities of the Board of Management and 
Supervisory Board
The Board of Management of Akzo Nobel N.V. is 
responsible for the preparation of the indicators in 
accordance with AkzoNobel’s reporting criteria, including 
the identification of the intended users and the criteria 
being applicable for the purpose of these users.

Furthermore, the Board of Management is responsible 
for such internal control as it determines is necessary to 
enable the preparation of the indicators that are free from 
material misstatement, whether due to fraud or error.

The Supervisory Board is responsible for overseeing the 
company’s reporting process on the indicators.

Our responsibilities for the review
Our responsibility is to plan and perform our review in a 
manner that allows us to obtain sufficient and appropriate 
evidence to provide a basis for our conclusion.

Our conclusion aims to provide limited assurance. The 
procedures performed in this context consisted primarily of 
making inquiries with officers of the entity and determining 
the plausibility of the information included in the indicators. 
The level of assurance obtained in a limited assurance 
engagement is substantially lower than the assurance that 
would have been obtained had a reasonable assurance 
engagement been performed.

Misstatements may arise due to fraud or error. They 
are considered to be material if, individually or in the 
aggregate, they could reasonably be expected to influence 
the decisions of users taken on the basis of the Indicators. 
Materiality affects the nature, timing and extent of our 
assurance procedures and the evaluation of the effect of 
identified misstatements on our conclusion.

Procedures performed
We have exercised professional judgment and have 
maintained professional scepticism throughout the review 
in accordance with the Dutch Standard 3000A, ethical 
requirements and independence requirements.

Our review consisted, among other procedures, of the 
following:
•  Evaluating the appropriateness of the reporting 

criteria used, their consistent application and related 
disclosures in the indicators. This includes the 
evaluation of the reasonableness of estimates made by 
the Board of Management

•  Obtaining an understanding of internal control relevant 
to the review in order to design assurance procedures 
that are appropriate in the circumstances, but not 
for the purpose of expressing a conclusion on the 
effectiveness of the company’s internal control
•  Identifying areas with a higher risk of material 

misstatement within the indicators, whether due to 
fraud or error, designing and performing assurance 
procedures responsive to those risks, and obtaining 
evidence that is sufficient and appropriate to provide a 
basis for our conclusion. These procedures consisted, 
among others, of:
 - Interviewing management (and/or relevant staff) 

responsible for the sustainability strategy, policy and 
results

 - Interviewing relevant staff responsible for providing the 
information for, carrying out internal control procedures 
on, and consolidating the data in the indicators
 - Determining the nature and extent of the review 

procedures for the group components and locations. 
For this, the nature, extent and/or risk profile of 
these components are decisive. Based thereon we 
selected the components and locations to visit. We 
have performed remote review procedures in Turkey 
to validate our understanding of local processes. In 
addition, during our procedures in Turkey we also 
validated source data and evaluated the design and 
implementation of internal controls and validation 
procedures

 - Obtaining assurance evidence that the indicators 
reconcile with underlying records of the company

 - Reviewing, on a limited test basis, relevant internal and 

external documentation

 - Performing an analytical review of the data and trends 

in the information submitted for consolidation at 
corporate level

•  Evaluating the consistency of the indicators with the 

information in the annual report, which is not included in 
the scope of our review

AkzoNobel Report 2020

139

FINANCIAL SUMMARY 

Consolidated statement of income

In € millions

Revenue

Adjusted operating income3

Operating income 

Financing income and expenses

Results from associates and joint ventures

Income tax

Profit for the period from continuing operations

Discontinued operations

Non-controlling interests

Net income, attributable to shareholders

Common shares, in millions at year-end

Dividend2

Number of employees at year-end

Average number of employees

Employee benefits

Average revenue per employee (in €1,000)

Average operating income per employee (in €1,000)

Ratios

ROS

OPI margin

ROI4

Net income in % of shareholders’ equity

Employee benefits in % of revenue

Interest coverage

Per share information

Net income

Adjusted earnings per share

Shareholders’ equity

Highest share price during the year

Lowest share price during the year

Year-end share price

2011

2012

2013

 14,604 

 15,390 

 14,590 

 1,154 

 1,157 

 (311)

24

 (241) 

 629 

 (59)

 (64)

 506 

 234.7 

 304 

 52,020 

 51,100 

 2,765 

 286 

 23 

 7.9 

 7.9 

 10.0 

 5.6 

 18.9 

 4.7 

2.04 

3.10 

39.25 

53.74 

29.25 

37.36 

 972 

 (1,198)

 (205)

13

 (203) 

 (1,593)

 (436)

 (63)

 (2,092)

 239.0 

 214 

 50,610 

 52,200 

 3,018 

 295 

 (23)

 6.3 

 (7.8)

 8.2 

 –1 

 19.6 

 –1 

(8.82)

2.55 

24.12 

49.75 

35.16 

49.75 

 897 

 958 

 (200)

14

(111) 

 661 

 131 

 (68)

 724 

 242.6 

 210 

 49,600 

 50,200 

 2,950 

 291 

 19 

 6.1 

 6.6 

 9.0 

 12.9 

 20.2 

 5.1 

3.00 

2.62 

23.06 

56.08 

42.65 

55.71 

2014

 14,296 

 1,072 

 987 

 (156)

 21

(252) 

 600 

 18 

 (72)

 546 

 246.0 

 212 

 47,200 

 48,200 

 2,824 

 297 

 20 

 7.5 

 6.9 

 10.9 

 9.5 

 19.8 

 8.6 

2.23 

2.81 

23.53 

60.77 

47.63 

57.65 

2015

 14,859 

 1,462 

 1,573 

 (114)

 17

(416) 

 1,060 

 6 

 (87)

 979 

 249.0 

 222 

 45,600 

 46,100 

 2,728 

 322 

 34 

 9.8 

 10.6 

 14.0 

 15.1 

 18.4 

 16.2 

3.95 

4.02 

26.04 

74.81 

55.65 

61.68 

20165 6

 9,434 

 928 

 923 

 (91)

 18

2017

 9,612 

 905 

 825 

 (78)

 17

 (234) 

 (253) 

 616 

 436 

 (82)

 970 

 252.2 

 239 

 36,300 

 36,200 

 1,794 

 261 

 25 

 9.8 

 9.8 

 14.4 

 14.8 

 19.0 

 13.2 

3.87 

3.80 

25.99 

64.74 

50.17 

59.39 

 511 

 393 

 (72)

 832 

 252.6 

 1,287 

 35,700 

 36,200 

 1,935 

 266 

 23 

 9.4 

 8.6 

 13.9 

 14.2 

 20.1 

 12.3 

 3.31 

4.40 

23.22 

82.64 

59.11 

73.02 

2018

 9,256 

 798 

 605 

 (52)

 20

 (118) 

 455 

 6,274 

 (55)

 6,674 

 256.2 

 390 

 34,500 

 34,900 

 1,976 

 265 

 17 

 8.6 

 6.5 

 12.6 

 56.4 

 21.3 

 8.0 

 26.19 

1.91 

46.19 

82.70 

68.82 

70.40 

20197

9,276 

 991 

 841 

 (76)

 20

 (230) 

 555 

 22 

 (38)

 539 

 199.6 

 1,423 

 33,800 

 34,200 

 1,875 

 271 

 25

 10.7 

 9.1 

 14.1 

 8.5 

20.2

 14.3

 2.53 

3.10 

32.33

91.86 

69.12 

90.69

2020

8,530 

1,099 

963 

(69)

25

(241)

678

(7) 

(41)

630

190.6 

 366 

32,200 

33,000 

1,850 

258 

29

 12.9

11.3 

16.1 

11.0 

21.7

18.5

 3.29

3.88 

30.26

91.60 

48.50 

87.86

¹ Not meaningful as operating income and net income were losses.
2 Cash dividend paid to shareholders of AkzoNobel.
3 Adjusted operating income = operating income excluding identified items.
4  ROI% is calculated as adjusted operating income (operating income excluding identified items) of the last 12 months as a percentage of 
average invested capital of the last 12 months. Invested capital is calculated as total assets (excluding cash and cash equivalents, short- 
term investments, investments in associates, the receivable from pension funds in an asset position and assets held for sale) less current  
tax liabilities, deferred tax liabilities and trade and other payables. OPI is calculated as operating income as percentage of revenues from  
third parties.

5 Represented to present the Specialty Chemicals business as discontinued operations.
6 Represented to the new adjusted earnings per share definition, which no longer excludes post-tax amortization charges.
7 2019 includes the impact of the adoption of IFRS 16 “Leases”.

AkzoNobel Report 2020

140

Consolidated balance sheet

In € millions

Intangible assets

Property, plant and equipment

Right-of-use assets

Other non-current assets

Total non-current assets

Inventories

Receivables

Short-term investments

Cash and cash equivalents

Assets held for sale

Total current assets

Shareholders’ equity

Non-controlling interests

Total equity

Provisions

Long-term borrowings

Other non-current liabilities

Total non-current liabilities

Short-term borrowings

Current liabilities

Current portion of provisions

Liabilities held for sale

Total current liabilities

Average invested capital2

Capital expenditures5

Depreciation2

OWC4

Net debt

Ratios

Equity/non-current assets

Inventories and receivables/current liabilities

Operating working capital as % of revenue1

2011

7,392 

3,705 

–

2,664 

13,761 

1,924 

3,035 

–

1,635 

–

6,594 

9,031 

529 

9,560 

2,392 

3,035 

541 

5,968 

494 

3,782 

551 

–

4,827 

2012

4,454 

3,739 

–

2,628 

10,821 

1,545 

2,789 

–

1,752 

921 

7,007 

5,764 

464 

6,228 

2,677 

3,388 

434 

6,499 

662 

3,632 

455 

352 

5,101 

2013

3,906 

3,589 

–

2,219 

9,714 

1,426 

2,622 

–

2,098 

203 

6,349 

5,594 

427 

6,021 

1,938 

2,666 

389 

4,993 

961 

3,438 

601 

49 

5,049 

2014

4,142 

3,835 

–

2,148 

10,125 

1,545 

2,831 

–

1,732 

66 

6,174 

5,790 

477 

6,267 

2,143 

2,527 

412 

5,082 

811 

3,634 

494 

11 

4,950 

2015

4,156 

4,003 

–

2,125 

10,284 

1,504 

2,810 

–

1,365 

–

5,679 

6,484 

496 

6,980 

1,865 

2,161 

360 

4,386 

430 

3,716 

451 

–

4,597 

11,537 

11,817 

10,007 

9,871 

10,475 

658 

419 

1,891 

1,894 

0.69 

1.31 

13.2

826 

463 

1,572 

2,298 

0.58 

1.19 

10.7

666 

472 

1,384 

1,529 

0.62 

1.18 

9.9

588 

477 

1,418 

1,606 

0.62 

1.20 

10.1

651 

487 

1,385 

1,226 

0.68 

1.16 

9.7

2016

4,413 

4,190 

–

1,736 

10,339 

1,532 

2,846 

–

1,479 

 – 

5,857 

6,553 

481 

7,034 

1,938 

2,644 

367 

4,949 

87 

3,704 

422 

–

4,213 

6,422 

634 

206 

1,405 

1,252 

0.68 

1.18 

10.2

2017

3,409 

1,832 

–

1,894 

7,135 

1,094 

2,026 

– 

1,322 

4,601 

9,043 

5,865 

442 

6,307 

964 

2,300 

285 

3,549 

973 

2,912 

241 

2,196 

6,322 

2018

3,458 

1,748 

–

1,965 

7,171 

1,139 

2,215 

5,460 

2,799 

 – 

11,613 

11,834 

204 

12,038 

899 

1,799 

368 

3,066 

599 

2,870 

211 

–

20193

3,625 

 1,700 

 374 

 2,541 

 8,240 

 1,139 

 2,196 

 138 

 1,271 

 – 

 4,744 

 6,350 

 218 

 6,568 

 981 

 2,042 

 391 

 3,414 

 169 

 2,602 

 231 

 – 

 3,680 

 3,002

2020

3,554 

1,621 

324 

2,614 

8,113 

1,159 

2,049

250

1,606 

 – 

5,064 

5,746 

204

5,950 

896 

2,771 

467 

4,134 

119 

2,742 

232 

 – 

3,093

6,494 

6,340 

 7,026 

6,834 

613 

202 

927 

184 

181 

898 

1,951 

(5,861)

0.88 

1.07 

10.2

1.68 

1.17 

9.7

 214 

 293 

 1,068 

 802

0.80 

1.28 

11.9

258 

297 

878 

1,034

0.73 

1.17 

9.9

¹ Operating working capital is measured against four times fourth quarter revenue.
2 2016 is represented to present the Specialty Chemicals business as discontinued operations.
3 2019 includes the impact of the adoption of IFRS 16 “Leases”.
4  As from 2018 trade payables include certain other payables, which were previously classified as Other working capital. Trade payables, 
Operating working capital and Other working capital items have been represented for this change of definition for some €240 million.

5 Capital expenditures include investments in intangible assets as from 2018.

AkzoNobel Report 2020

141

Segment statistics

In € millions

Decorative Paints

Revenue2

Adjusted operating income

Operating income

ROS3

OPI margin3

Average invested capital 

ROI3

Capital expenditures

20111

2012

2013

2014

2015

2016

2017

2018

20194

2020

4,201 

237 

235 

5.6 

5.6 

5,032 

4.7 

155 

4,297 

108 

(2,012)

2.5 

(46.8)

4,701 

2.3 

206 

4,174 

3,909 

4,007 

3,835 

3,898 

 3,699 

3,670 

3,558 

199 

398 

4.8 

9.5 

2,896 

6.9 

171 

248 

248 

6.3 

6.3 

2,824 

8.8 

143 

345 

345 

8.6 

8.6 

2,959 

11.7 

158 

357 

366 

9.3 

9.5 

2,783 

12.8 

107 

351 

334 

9.0 

8.6 

2,803 

12.5 

112 

 346 

 308 

9.4 

8.3 

 2,798 

12.4 

 50 

418 

425 

11.4 

11.6 

3,106 

13.4 

62 

573 

551 

16.1 

15.5 

2,799 

20.5 

77 

Average number of employees

Average revenue per employee (in €1,000)

Average operating income per employee (in €1,000)

17,100 

17,200 

16,800 

15,500 

15,100 

14,800 

14,700 

 14,100 

12,900 

12,100 

246 

14 

250 

(117)

248 

24 

252 

16 

265 

23 

259 

25 

265 

23 

 262 

 22 

284 

33 

294 

46 

Performance Coatings

Revenue2

Adjusted operating income

Operating income

ROS3

OPI margin3

Average invested capital

ROI3

Capital expenditures

Average number of employees

Average revenue per employee (in €1,000)

Average operating income per employee (in €1,000)

5,170 

5,702 

5,571 

5,589 

5,955 

5,665 

5,775 

 5,587 

5,549 

4,957 

456 

458 

8.8 

8.9 

2,267 

20.1 

116 

542 

542 

9.5 

9.5 

2,499 

21.7 

123 

525 

525 

9.4 

9.4 

2,463 

21.3 

143 

545 

545 

9.8 

9.8 

2,480 

22.0 

143 

792 

792 

13.3 

13.3 

2,692 

29.4 

147 

759 

735 

13.4 

13.0 

2,586 

29.4 

159 

669 

668 

11.6 

11.6 

2,860 

23.4 

129 

 629 

 577 

11.3 

10.3 

 3,066 

20.5 

 107 

688 

565 

12.4 

10.2 

3,325 

20.7 

113 

700 

665 

14.1 

13.4 

3,388 

20.7 

146 

21,300 

21,700 

21,300 

21,000 

19,700 

19,300 

19,800 

 19,200 

18,000 

17,500 

243 

22 

263 

25 

262 

25 

266 

26 

302 

40 

294 

38 

292 

34 

 291 

 30 

308 

31 

283 

38 

1  Restated to present Decorative Paints North America as a discontinued operation.
2 The 2019 figures are restated to represent revenue from third parties instead of group revenue.
3  ROS% is calculated as adjusted operating income (operating income excluding identified items) as a percentage of revenues from 

third parties (as from 2019, before 2019 this was based on group revenue). ROI% is calculated as adjusted operating income 
(operating income excluding identified items) of the last 12 months as a percentage of average invested capital of the last 12 
months. Invested capital is calculated as total assets (excluding cash and cash equivalents, short-term investments, investments in 
associates, the receivable from pension funds in an asset position and assets held for sale) less current tax. OPI margin is calculated 
as operating income as a percentage of group revenue.

4 2019 includes the impact of the adoption of IFRS 16 “Leases”.

AkzoNobel Report 2020

142

Regional statistics

In € millions

20161

2017

2018

20193

2020

20161

2017

2018

20193

2020

20161

2017

2018

20193

2020

The Netherlands

Other European countries

Other Asian countries 

Revenue by destination

Revenue by origin

Capital expenditures

Average invested capital

Number of employees2

267 

404 

15 

1,497 

2,600 

Germany 

Revenue by destination

Revenue by origin

Capital expenditures

Average invested capital

399 

470 

12 

468 

282 

423 

17 

1,528 

2,500 

460 

598 

10 

662 

318 

458 

25 

1,560 

2,400 

443 

561 

12 

573 

359 

484 

42 

1,622 

2,400 

409 

502 

11 

634 

342 

434 

46 

1,713 

2,300 

372 

467 

7 

544 

Number of employees2

1,400 

1,500 

1,500 

1,400 

1,200 

2,225 

1,739 

39 

675 

2,332 

1,823 

47 

700 

2,319 

1,846 

33 

732 

2,360 

1,903 

42 

918 

6,700 

6,600 

6,900 

7,000 

US and Canada 

1,213 

1,298 

27 

1,037 

3,000 

1,189 

1,257 

23 

864 

1,134 

1,200 

18 

699 

1,139 

1,210 

29 

694 

2,276 

1,882 

59 

1,081 

7,100 

1,019 

1,065 

41 

645 

1,521 

1,442 

53 

561 

1,443 

1,392 

41 

625 

1,375 

1,323 

22 

656 

1,388 

1,334 

29 

718 

1,139 

1,067 

39 

703 

6,600 

6,800 

6,600 

6,400 

5,800 

Other regions 

552 

473 

7 

94 

573 

487 

9 

87 

559 

476 

12 

184 

559 

513 

10 

218 

502 

444 

11 

238 

2,900 

2,800 

2,800 

2,700 

2,200 

2,200 

2,000 

2,200 

2,100 

Sweden 

South America 

Revenue by destination

Revenue by origin

Capital expenditures

Average invested capital

164 

389 

9 

60 

162 

408 

9 

104 

146 

372 

7 

94 

Number of employees2

1,200 

1,100 

1,000 

UK 

Revenue by destination

Revenue by origin

Capital expenditures

Average invested capital

808 

972 

43 

755 

777 

891 

39 

746 

818 

918 

29 

758 

141 

366 

5 

101 

900 

838 

951 

16 

850 

140 

349 

3 

100 

900 

838 

975 

15 

623 

850 

791 

20 

378 

900 

840 

23 

391 

815 

781 

13 

352 

815 

742 

15 

363 

697 

649 

13 

335 

3,100 

2,900 

2,800 

2,600 

2,600 

China

1,435 

1,456 

53 

897 

1,494 

1,493 

32 

787 

1,329 

1,321 

13 

732 

1,268 

1,271 

15 

908 

1,205 

1,198 

24 

852 

Number of employees2

3,300 

3,200 

3,200 

3,200 

3,000 

6,200 

6,000 

5,300 

4,900

4,500 

1  Represented to present the Specialty Chemicals business as discontinued operations.
2  At year-end.
3 2019 includes the impact of the adoption of IFRS 16 “Leases”.

AkzoNobel Report 2020

143

 
GLOSSARY 

Adjusted EBITDA 
Adjusted EBITDA is operating income excluding 
depreciation, amortization and identified items.

AGM or EGM
Annual General Meeting of shareholders; Extraordinary 
General Meeting of shareholders.

BBS
Behavior-based safety. A global program run at all 
AkzoNobel locations.

Business Partner Code of Conduct
Explains what we stand for as a company, what we value 
and how we run our business. It brings our core values of 
safety, integrity and sustainability to life and shows what 
they mean in practice.

Capital expenditures
The total of investments in property, plant and equipment 
and investments in intangible assets. 

Carbon footprint 
The total amount of greenhouse gas (GHG) emissions 
caused during a defined period of a product’s lifecycle. 
It is expressed in terms of the amount of carbon dioxide 
equivalents CO2(e) emitted.

Circular economy 
An economic system which is restorative and regenerative 
by design, and which aims to keep products, components 
and materials at their highest utility and value at all times, 
distinguishing between technical and biological cycles. 

Code of Conduct 
Defines our core principles and how we work. It 
incorporates fundamental principles on issues such 
as business integrity, labor relations, human rights, 
health, safety, environment and security and community 
involvement.

Comprehensive income
The change in equity during a period resulting from 
transactions and other events, other than those changes 
resulting from transactions with shareholders in their 
capacity as shareholders.

Constant currencies
Calculations exclude the impact of changes in foreign 
exchange rates.

Earnings per share 
Net income attributable to shareholders divided by the 
weighted average number of common shares outstanding 
during the year. Adjusted earnings per share are the  
basic earnings per share, excluding identified items and 
taxes thereon.

EBITDA
Operating income excluding depreciation and 
amortization. 

Eco-efficiency 
Using fewer resources and creating less waste and 
pollution in the creation of goods and services.

Eco-premium solutions with downstream benefits
A measure of the eco-efficiency of our products. An eco- 
premium solution is significantly better than competing 
offers in the market in at least one eco-efficiency criterion 
(toxicity, energy use, use of natural resources/raw 
materials, emissions and waste, land use, risks, health and 
well-being), and not significantly worse in any other criteria. 
Downstream benefits include a tangible sustainability 
benefit for our customers.

EMEA
Europe, Middle East and Africa.

Emerging Europe
Central and Eastern Europe (excluding Austria), the Baltic 
States and Turkey.

Emissions and waste 
We report emissions to air, land and water for those 
substances which may have an impact on people or the 
environment: CO2, NOx and SOx, VOCs, chemical oxygen 
demand, hazardous and non-hazardous waste. Definitions 
are in the Sustainability statements.

Greenhouse gases
Greenhouse gases include CO2, CO, CH4, N2O and HFCs, 
which have a global warming impact. We also include the 
impact of VOCs in our targets.

HSE&S
Health, safety, environment and security.

Identified items
Identified items are special charges and benefits, results 
on acquisitions and divestments, major restructuring and 
impairment charges and charges related to major legal, 
environmental and tax cases.

Invested capital 
Total assets (excluding cash and cash equivalents, 
short-term investments, investments in associates, the 
receivable from pension funds in an asset position, assets 
held for sale) less current income tax payable, deferred tax 
liabilities and trade and other payables.

Lifecycle assessment 
Lifecycle assessments are the basis of our value chain 
sustainability programs. Eco-efficiency analysis (EEA) is our 
standard assessment method. 

Leverage ratio
Calculated as net debt divided by EBITDA, which is 
calculated as the total of the last 12 months.

Loss of primary containment 
A loss of primary containment is an unplanned release 
of material, product, raw material or energy to the 
environment (including those resulting from human error). 
Loss of primary containment incidents are divided into 
three categories, dependent on severity, from small, 
on-site spill/near misses up to Level 1 – a significant 
escape.

Lost time injury rate (LTIR)
The number of lost time injuries per 200,000 hours 
worked. Full definitions are in the Sustainability statements.

AkzoNobel Report 2020

144

 
Mature Europe 
Comprised of Western, Northern and Southern Europe, 
including Austria.

Mature markets 
Comprised of Mature Europe, the US, Canada, Japan and 
Oceania.

Natural resource use 
We do not report specific natural resource use, except 
water. We do report our use of energy and raw materials.

Net debt
Defined as long-term borrowings plus short-term 
borrowings less cash, cash equivalents and short-term 
investments.

Operating income 
Operating income is defined in accordance with IFRS and 
includes the relevant identified items. Adjusted operating 
income excludes identified items. 

Operational cash flow 
We use operational cash flow to monitor cash generation. 
It is defined as operating income excluding depreciation 
and amortization, adjusted for the change in operating 
working capital and capital expenditures. 

OPI margin
Operating income as a percentage of revenue.

R&D 
Research and development.

Regulatory action
We have defined four categories of regulatory action, from 
self-reported issues (Level 1) to formal legal notifications 
with fines above €100,000 (Level 4).

REI 
Resource Efficiency Index is gross margin divided by 
cradle-to-grave carbon footprint. The index measures 
value created from use of raw materials and energy.

ROI (return on investment)
ROI is adjusted operating income of the last 12 months as 
a percentage of average invested capital.
ROI excluding unallocated cost is adjusted operating 
income of the last 12 months as a percentage of average 
invested capital for Decorative Paints and Performance 
Coatings. It excludes unallocated corporate center cost 
and invested capital.

damage totaling more than €25 million; inability to maintain 
business; or serious reputational damage to AkzoNobel 
stakeholders.

Shareholders’ equity per share 
Akzo Nobel N.V. shareholders’ equity divided by the 
number of common shares outstanding at year-end.

ROI% excluding unallocated cost

January 2020 - December 2020

in € millions

Average invested capital

2019

2020

 7,026 

 6,834 

Total reportable rate of injuries (TRR)
The number of injuries per 200,000 hours worked. Full 
definitions are in the Sustainability statements.

South America
Includes Central America.

TSR (total shareholder return) 
Compares the performance of different companies’ 
stocks and shares over time. Combines share price 
appreciation and dividends paid to show the total return to 
shareholders. The relative TSR position reflects the market 
perception of overall performance relative to a reference 
group. 

VOC
Volatile organic compounds.

Less: unallocated average invested capital

 (595)

 (647)

Average invested capital excluding unallo-
cated capital

Adjusted operating income excluding  
unallocated cost

Total

 6,431 

 6,187 

 1,106 

 1,273 

 17.2 

 20.6 

ROS (return on sales) 
ROS is adjusted operating income as a percentage of 
revenue.
ROS excluding unallocated cost is adjusted operating 
income as a percentage of revenue for Decorative Paints 
and Performance Coatings. It excludes unallocated 
corporate center cost.

ROS% excluding unallocated cost

January 2020 - December 2020

in € millions

Total revenue

Less: revenue unallocated

2019

2020

9,276 

8,530 

(57)

(15)

Revenue excluding unallocated revenue

9,219 

8,515 

Adjusted operating income excluding  
unallocated cost

1,106 

1,273 

ROS% excluding unallocated cost

 12.0 

 15.0 

Relevant markets
Segments and regions of the paints and coatings industry 
from which AkzoNobel generates revenue.

Safety incident 
We have defined three levels of safety incidents. The 
highest category – Level 3 – involves: any loss of life; more 
than five severe injuries; environmental, asset or business 

AkzoNobel Report 2020

145

Energy 

Executive Committee  

Financial information 

Financial instruments  

Financial summary  

Grow & Deliver  

How we created value 

Human rights 

8, 39, 41 

Risk management  

56, 66 

Safety  

86

95 

Segment information  

Shareholders’ equity  

140

Strategy 

13 

7 

37

Supervisory Board  

Supervisory Board Chairman’s statement 

Supplier sustainability 

Independent auditor’s report 

132  

Sustainable Development Goals (SDGs) 

74 

34

97  

127 

12  

59, 69  

58  

44  

30

29 

61

8, 31, 39, 42

31, 39, 42 

5, 6, 58

INDEX 

2020 results at a glance 

Acquisitions 

AkzoNobel Cares 

Assurance report of the independent auditor 

Audit Committee  

Automotive and Specialty Coatings  

Behaviors 

Board of Management 

Borrowings  

2          

8, 96

36 

138 

63  

20  

13, 34   

 56, 66  

96, 119, 120   

Innovation 

Industrial Coatings 

Intangible assets  

Internal controls  

Carbon footprint/Cradle-to-grave  

41, 48, 51 

carbon footprint 

Case studies 

10, 19, 28, 40, 45, 49, 54  

Invested capital 

Cash, cash flow and net debt  

8, 89, 115,119  

“Let’s Colour” 

CEO statement  

Circular economy 

Climate 

Code of Conduct 

 4  

 42

39

Marine and Protective Coatings  

Net debt 

Nomination Committee  

66, 77  

Operating income 

Company financial statements  

125 

Outlook  

Company purpose 

Compliance 

Inside cover, 5, 13 

Paint the Future 

69, 76 

People. Planet. Paint. 

Consolidated balance sheet  

141

Pensions  

Consolidated statement of cash flows  

Consolidated statement of changes in equity  

Consolidated statement of comprehensive income  

Consolidated statement of income  

89 

90 

87 

87

Powder Coatings  

Product stewardship  

Profit allocation  

Property, plant and equipment  

Core values 

Corporate governance 

COVID-19 

Decorative Paints  

Dividend proposal  

Earnings per share  

13, 37

Provisions  

66

Raw materials 

5, 9, 10, 34, 38, 61, 92 

Regional statistics  

16, 17, 18

Remuneration 

8, 9, 85

Remuneration Committee 

9, 100, 106 

Report of the Supervisory Board 

Eco-premium solutions 

3, 8, 46, 51 

Resource productivity 

Emissions  

Employees  

39, 41 

Return on investment 

9, 33, 37

Return on sales 

Sustainability statements  

Talent management 

Waste 

Water 

Winning together: 15 by 20 

22 

15 

  107 

57, 63, 73 

8

36

24 

8, 119 

64 

8 

9 

15, 19 

30, 48 

113

26 

47 

62, 131

7, 94 

117 

37, 38, 42

143 

78, 121

64 

60 

39, 42 

2, 6 

2, 6 

AkzoNobel Report 2020

146

 
Appendix: List of affiliated legal entities and 
corporations 

List at December 31, 2020, of affiliated legal 
entities and corporations in conformity with 
articles 379 and 414, Book 2 of the Dutch 
Civil Code belonging to Akzo Nobel N.V., 
Amsterdam

List of consolidated legal entities and 
corporations 

Argentina 
Akzo Nobel Argentina S.A. 
Australia 
Akzo Nobel Car Refinishes Australia Pty Ltd 
Akzo Nobel Coatings (Holdings) Pty Limited 
Akzo Nobel Pty. Limited 
Austria 
Akzo Nobel Coatings GmbH 
Akzo Nobel Holding Österreich GmbH 
Belgium 
Auto Body Services CV (ABS) 
International Paint (Belgium) NV 
Akzo Nobel Paints Belgium NV 
Cleming BVBA 
Bolivia 
Pinturas Coral De Bolívia Ltda 

Ownership %1 

Buenos Aires 

99.997

Port Melbourne 
Sunshine 
Sunshine 

Salzburg 
Vienna 

Vilvoorde 
Vilvoorde 
Vilvoorde 
Vilvoorde 

100.000
100.000
100.000

100.000
100.000

84.615
100.000
100.000
100.000

Santa Cruz de la Sierra 

Gaborone 

Barueri 

Botswana 
Dulux Botswana (Pty) Limited 
Brazil 
Akzo Nobel Ltda 
Canada 
Akzo Nobel Coatings Ltd. 
Akzo Nobel Wood Coatings Ltd 
Cayman Islands
Ichem Reinsurance Company Limited 
ICI International Investments 
Chile 
International Paint (Akzo Nobel Chile) Ltda 
China 
Akzo Nobel (Shanghai) Co. Ltd. 
Akzo Nobel Car Refinishes (Suzhou) Company Limited 

Santiago 

Shanghai 

Ontario 
Port Hope 

George Town 
George Town 

Akzo Nobel Coatings (Dongguan) Co. Ltd. 
Akzo Nobel Powder Coatings (Ningbo) Co., Ltd. Ningbo 
Tian Jin 
Akzo Nobel Coatings (Tianjin) Co., Ltd. 
Akzo Nobel Coatings (Jiaxing) Co. Ltd. 
Jiashan 
Akzo Nobel Powder Coatings (Langfang) Co. Ltd. 

Suzhou 
Dongguan 

Akzo Nobel (China) Investment Co., Ltd. 
Akzo Nobel Decorative Coatings (Langfang) Co., Ltd. 

Langfang 
Shanghai 

Langfang 

Akzo Nobel International Paint (Suzhou) Co. Ltd. Suzhou 
Akzo Nobel Industrial Finishes (Hong Kong) Limited 

100.000

100.000

100.000

100.000
100.000

100.000
100.000

100.000

100.000

100.000
100.000
100.000
100.000
100.000

100.000
100.000

100.000
100.000

Hong Kong 

100.000

100.000
100.000

100.000

100.000
100.000
100.000
100.000
51.000

100.000
51.000
90.000
100.000

100.000
100.000
100.000

100.000
100.000
100.000
100.000
100.000
100.000

Akzo Nobel Powder Coatings (Chengdu) Co., Ltd. 

Chengdu 

Akzo Nobel Powder Coatings (Wuhan) Co., Ltd  Wuhan 
Akzo Nobel Performance Coatings (Shanghai) Co. Ltd. 

Shanghai 
Akzo Nobel Performance Coatings (Changzhou) Co., Ltd. 

Changzhou 
Chengdu 
Akzo Nobel Paints (Chengdu) Co. Ltd. 
Hong Kong 
International Paint (Hong Kong) Limited 
Hong Kong 
Akzo Nobel Chang Cheng Ltd 
Hong Kong 
International Paint (East Russia) Ltd 
Akzo Nobel Chang Cheng Coatings (Guangdong) Co., Ltd. 
Shenzhen 
Shanghai 
Guangzhou 
Shanghai 

International Paint of Shanghai Co Ltd 
Akzo Nobel Paints (Guangzhou) Co. Ltd 
Akzo Nobel Paints (Shanghai) Co. Ltd 
Shanghai ICI Research & Development & Management Co. Ltd 

Akzo Nobel Paints Limited 
Akzo Nobel HK (Holdings) Limited 
Akzo Nobel Decorative Coatings (China) Ltd (in liquidation) 

Shanghai 
Hong Kong 
Hong Kong 

Schramm Hong Kong Co., Limited 
Schramm SSCP (Tianjin) Ltd (in liquidation) 
Ultra Million Limited 
Uranus Limited 
Mapaero HK Ltd 
Colombia 
Interquim S.A. 
Czech Republic
Akzo Nobel Coatings CZ, a.s. 
Denmark 
International Farvefabrik A/S 
Akzo Nobel Deco A/S 
Ecuador 
Interquimec S.A. 
Egypt 
Akzo Nobel Powder Coatings S.A.E. 
Akzo Nobel Egypt LLC 
Estonia 
Akzo Nobel Baltics AS 
Finland 
Oy International Paint (Finland) AB 
France 
Akzo Nobel Powder Coatings SAS 
Akzo Nobel Car Refinishes SAS 
International Peinture SAS 
Akzo Nobel Industrial Finishes S.A.S. 
Akzo Nobel Distribution SAS 
DISATECH SAS 
SCI Boucher 
Mapaero S.A.S. 
Akzo Nobel Packaging Coatings S.A.S. 
Akzo Nobel Decorative Paints France S.A. 
Akzo Nobel S.A.S. 
Germany 
Akzo Nobel GmbH 
Akzo Nobel Hilden GmbH 
Akzo Nobel Coatings GmbH 
Akzo Nobel Powder Coatings GmbH 
Akzo Nobel Deco GmbH 

Guangzhou 
Hong Kong 
Beizhakou Town 
Hong Kong 
Hong Kong 
Hong Kong 

Medellin 

100.000

Prague 

Herlev 
Copenhagen 

Quito 

100.000

100.000
100.000

100.000

Giza 
6th of October City 

100.000
100.000

Tallinn 

Vantaa 

Dourdan 
Montataire 
Le Havre 
Etréchy 
Corbas 
Limoges 
Pamiers 
Pamiers 
Montataire 
Thiverny 
Montataire 

Cologne 
Hilden 
Stuttgart 
Reutlingen 
Wunstorf 

100.000

100.000

100.000
100.000
100.000
100.000
99.991
100.000
100.000
100.000
100.000
99.991
100.000

100.000
100.000
100.000
100.000
100.000

Schramm Holding GmbH 
Schramm Coatings GmbH 
Mapaero GmbH 
International Farbenwerke GmbH 
Greece 
Akzo Nobel Coatings S.A. 
International Paint (Hellas) S.A. 
Varnishes and Paints Industry Vivechrom Dr. Stefanos D. Pateras S.A. 

Offenbach am Main  100.000
Offenbach am Main  100.000
100.000
Norderstedt 
100.000
Börnsen 

100.000
100.000

Athens 
Piraeus 

Mandra Attica 

79.184

St. Peter Port 

Guernsey 
Impkemix Trustee Limited 
Hungary 
Akzo Nobel Coatings Zrt 
India 
Akzo Nobel Global Business Services LLP 
Akzo Nobel India Limited 
ICI India Research & Technology Centre 
Indonesia 
PT Akzo Nobel Car Refinishes Indonesia 
Jakarta 
PT Akzo Nobel Wood Finishes and Adhesives Indonesia 

Pune 
Kolkata 
Mumbai 

Budapest 

PT International Paint Indonesia 
PT ICI Paints Indonesia 
PT ICI Indonesia 
Ireland 
Akzo Nobel Car Refinishes (Ireland) Ltd 
ICI Fertilisers (Ireland) Limited 
ICI Ireland Limited 
Dulux Paints Ireland Limited 
Akzo Nobel (CR9) Limited 
Italy 
Akzo Nobel Coatings S.P.A. 
Japan 
Akzo Nobel Coatings K.K. 
Kazakhstan 
Akzo Nobel Kazakhstan LLP 
Kenya 
Akzo Nobel Kenya Limited 
Korea (South) 
Akzo Nobel Powder Coatings Korea Co., Limited 

Jakarta 
Jakarta 
Jakarta 

Dublin 
Cork 
Cork 
Cork 
Dublin 

Tokyo 

Almaty 

Nairobi 

Akzo Nobel Industrial Coatings Korea Ltd. 
International Paint (Korea) Ltd 
International Paint (Research) Ltd 
Kuwait 
International Warba Coatings Paint Mfg Co. W.L.L. 

Ansan 
Ansan 
Busan 
Geoje City 

Cesano Boscone (MI)  100.000

100.000

100.000

100.000
74.756
25.000

100.000
Jakarta 
100.000
100.000
55.000
100.000

100.000
100.000
100.000
100.000
100.000

100.000

100.000

100.000

100.000
100.000
60.000
100.000

49.000

100.000

100.000

Latvia 
Akzo Nobel Baltics SIA 
Lithuania 
Akzo Nobel Baltics, UAB 
Mauritius
Mauvilac Industries Limited 
Malaysia 
Colourland Paints Sdn Bhd 
Akzo Nobel Paints Marketing Sdn Bhd 
International Paint Sdn Bhd 
Akzo Nobel Industrial Coatings Sdn Bhd 
Akzo Nobel Paints (Malaysia) Sdn. Bhd. 
Akzo Nobel Adhesives Sdn Bhd 
Akzo Nobel Coatings Sdn Bhd 

Kuwait 

Riga 

Vilnius 

Port Louis 

100.000

Petaling Jaya 
Petaling Jaya 
Johor Darul Takzim 
Kuala Lumpur 
Kuala Lumpur 
Selangor 
Selangor 

100.000
100.000
70.000
100.000
59.949
100.000
100.000

AkzoNobel Report 2020  |  Appendix

147

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mexico 
Akzo Nobel Automotive and Aerospace Coatings México S.A. de C.V. 

Akzo Nobel Inda S.A. de C.V. 
Compania Mexicana de Pinturas International SA De CV 

Mexico City 
Monterrrey 

100.000
100.000

Mexico City 

100.000

Morocco 
Akzo Nobel Coatings S.A. (Morocco) 
Sadvel SA 
Distral Maroc S.A. 
Akzo Nobel Performance Coatings Morocco S.A.R.L. 

Casablanca 
Casablanca 
Rabat 

59.569
99.655
99.967

Casablanca 

100.000

Yangon 

100.000

Amsterdam 
Amsterdam 
Arnhem 
Arnhem 
Arnhem 
Hoofddorp 
Arnhem 
Sassenheim 

Myanmar 
Akzo Nobel (M) Co. Ltd. 
Netherlands 
Akzo Nobel Coatings Chile Holding I B.V. 
Akzo Nobel Coatings Chile Holding II B.V. 
* Syncoflex B.V. 
* Akzo Nobel Nederland B.V. 
* Akzo Nobel China B.V. 
* Panter B.V. 
* Akzo Nobel Sourcing B.V. 
* Akzo Nobel Coatings B.V. 
* Akzo Nobel Decorative Coatings Turkey B.V.  Arnhem 
Arnhem 
Akzo Nobel Assurantie N.V. 
Arnhem 
* Akzo Nobel Management B.V. 
Arnhem 
* Akzo Nobel Insurance Management B.V. 
Arnhem 
* Carelaa B.V. 
Arnhem 
* Akzo Nobel Coatings International B.V. 
Arnhem 
* Remmert Holland B.V. 
Weert 
* Sikkens Verkoop Nederland B.V. 
Sassenheim 
* Akzo Nobel Sino Coatings B.V. 
Arnhem 
* Akzo Nobel Holding Duitsland B.V. 
Sassenheim 
* Akzo Nobel Car Refinishes B.V. 
Sassenheim 
* Akzo Nobel Powder Coatings B.V. 
Sassenheim 
* Akzo Nobel Decorative Coatings B.V. 
Wormerveer 
* De Sikkens Grossier B.V. 
Hardinxveld-Giessendam 
* Van Noordenne Verf B.V. 

100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000

Rhoon 
Woerden 
Rotterdam 
Rotterdam 
Ammerzoden 
Sassenheim 

Avondale 

* International Paint (Nederland) B.V. 
* Akzo Nobel (C) Holdings B.V. 
* ICI Omicron B.V. 
ICI Theta B.V. 
* B.V. Alabastine (Holland) 
* Sikkens Verkoop B.V. 
New Zealand
Akzo Nobel Coatings Ltd 
Norway 
Akzo Nobel Coatings AS 
Oman 
Akzo Nobel Oman SAOC 
Pakistan 
Akzo Nobel Pakistan Limited 
Panama 
International Paint (Panama) Inc. 
Papua New Guinea
Akzo Nobel Limited 
Peru 
Akzo Nobel Peru S.A.C. 
Poland 
Akzo Nobel Car Refinishes Polska Sp. z o.o.  Warsaw 

Karachi 

Muscat 

Geheru 

Lima 

Oslo 

Mercantil 

100.000
100.000
100.000
100.000
100.000
100.000
100.000

100.000

100.000

50.000

97.011

100.000

100.000

100.000

100.000

100.000
100.000
100.000

100.000
68.340

49.000

100.000

100.000
100.000
100.000
100.000
100.000

60.000

100.000
100.000
100.000
100.000

100.000

100.000
100.000
100.000
100.000

Popesti Leordeni 

Doha 

Carregado 
Setúbal 

Kostrzyn Wlkp. 
Gdansk 
Warsaw 

Akzo Nobel Industrial Coatings Sp. z o.o. 
International Paint Sp. z o.o. 
Akzo Nobel Decorative Paints Sp. z o.o. 
Portugal 
Akzo Nobel Tintas para Automoveis Lda 
International Paint Ibéria, Lda 
Qatar 
Akzo Nobel LLC 
Romania 
Fabryo Corporation S.r.l. 
Russian Federation
“Akzo Nobel Dekor” CJSC 
OOO “Akzo Nobel Car Refinishes” 
OOO “Akzo Nobel Lakokraska” 
OOO “Akzo Nobel Coatings” 
International Paint (East Russia) LLC 
Saudi Arabia
Akzo Nobel Saudi Arabia Ltd 
Singapore 
Akzo Nobel Car Refinishes (Singapore) Pte Ltd  Singapore 
Singapore 
International Paint Singapore Pte Ltd 
Singapore 
Akzo Nobel Paints (Singapore) Pte Ltd 
Singapore 
Akzo Nobel Adhesives Pte Ltd 
Slovenia 
Akzo Nobel Adhezivi d.o.o. 
South Africa
Akzo Nobel Powder Coatings South Africa (Proprietary) Limited 

Moscow 
Moscow 
Orehovo-Zuevo 
Lipetsk 
Vladivostok 

Dammam 

Ljubljana 

PJA (South Africa) (Proprietary) Limited 
Akzo Nobel South Africa (Pty) Ltd 
ICI Dulux (Pty) Limited 
Spain 
Akzo Nobel Coatings, S.L. 
Akzo Nobel Industrial Paints, S.L. 
Akzo Nobel Car Refinishes SL 
Akzo Nobel Packaging Coatings S.A. 
Sri Lanka 
Akzo Nobel Paints Lanka (Pvt) Ltd 
Swaziland 
Dulux Swaziland (Pty) Limited 
Sweden 
Akzo Nobel Car Refinishes AB 
Akzo Nobel Sweden Finance AB 
Akzo Nobel Industrial Finishes AB 
International Färg AB 
Akzo Nobel Adhesives AB 
Akzo Nobel Industrial Coatings AB 
Akzo Nobel Decorative Coatings AB 
Switzerland 
Akzo Nobel Coatings AG 
Akzo Nobel Car Refinishes AG 
Taiwan 
Akzo Nobel Chang Cheng (Taiwan) Ltd 
International Paint (Taiwan) Ltd 
Akzo Nobel Paints Taiwan Limited 
Thailand 
Akzo Nobel Coatings Ltd 
Schramm SSCP (Thailand) Co., Ltd. 
Akzo Nobel Paints (Thailand) Limited 
Tunisia 
Société Tunisienne de Peintures Astral S.A. 

Groterg 
Alberton 
Johannesburg 
Johannesburg 

100.000
Barcelona 
100.000
Barcelona 
Barcelona 
100.000
Vilafranca del Penedes 100.000

Colombo 

40.000

Matsapha 

100.000

Tyresoe 
Göteborg 
Gamleby 
Göteborg 
Stockholm 
Malmö 
Malmö 

Neuenkirch 
Bäretswil 

Taipei 
Kaoshiung 
Chung Li 

Nakornprathom 
Rayong 
Amphur Pakkred 

100.000
100.000
100.000
100.000
100.000
100.000
100.000

100.000
100.000

100.000
100.000
100.000

100.000
100.000
100.000

Megrine 

60.000

Dubai 
Jebel Ali Free Zone 
Dubai 

Kiev 

Istanbul 

Kampala 

Delaware 
Delaware 
Delaware 
Delaware 
Delaware 
New Castle 
New Castle 
Florida 
Delaware 

Turkey 
Izmir 
Akzo Nobel Kemipol A.S. 
Gebze 
Marshall Boya Ve Vernik Sanayii A.S. 
Dilovasi 
Tekyar Teknik Yardim A.S. 
Izmir 
Akzo Nobel Boya Sanayi ve Ticaret A.S. 
Akzo Nobel Server Boya Sanayi ve Ticaret A.S.  Tuzla 
International Paint Pazarlama Limited Sirketi 
United States (US)
Akzo Nobel Coatings Inc. 
Akzo Nobel Inc. 
Akzo Nobel Services Inc. 
Mapaero Inc. 
International Paint LLC 
Expert Management Inc 
ICI Americas Inc. 
New Nautical Coatings Inc. 
Blue Water Marine Paint LLC 
Uganda 
Akzo Nobel Uganda Limited 
Ukraine 
LLC “Akzo Nobel Holding Ukraine” 
United Arab Emirates
Akzo Nobel Decorative Paints L.L.C. 
Akzo Nobel ME Coatings FZE 
Akzo Nobel UAE Paints L.L.C. 
United Kingdom 
Akzo Nobel Powder Coatings Limited 
Akzo Nobel Aerospace Coatings Limited 
Akzo Nobel Coatings Limited 
Akzo Nobel Limited 
Akzo Nobel Coatings (BLD) Limited 
Akzo Nobel ICI Holdings 
Akzo Nobel Finance Limited 
Mapaero UK Ltd 
Akzo Nobel UK Ltd 
International Paints (Holdings) Limited 
Akzo Nobel Industrial Finishes Limited 
International Paint Limited 
Imperial Chemical Industries Limited 
Ergon Investments International Limited 
Ergon Investments UK Limited 
Hammerite Products Limited 
Horseferry Investments Limited 
ICI Chemicals & Polymers Limited 
I C I Finance Limited 
ICI International Limited 
Akzo Nobel Packaging Coatings Limited 
ICI Paints (Trade Contract) Limited 
Intex Yarns (Manufacturing) Limited 
Mortar Investments International Limited 
Akzo Nobel (NASH) Limited 
Akzo Nobel (NSC) Limited 
Scottish Agricultural Industries Limited 
Stevenston Holdings Limited 
Dulux Limited 
J.P. Mcdougall & Co. Limited 
Sales Support Group Limited 
Akzo Nobel Holdings Limited 
Akzo Nobel Decorative Coatings Limited 
Akzo Nobel Industrial Coatings Limited 
Deeside Coatings Limited 

Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Crawley 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Edinburgh 
Edinburgh 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 

51.000
92.974
100.000
100.000
55.000
100.000

100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000

100.000

100.000

49.000
100.000
48.979

100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
99.902
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000

AkzoNobel Report 2020  |  Appendix

148

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Slough 
Flexcrete Technologies Limited 
Cambrian SW Limited 
Slough 
Cambrian Decorator Supplies (C.D.S) Limited  Slough 
Slough 
Akzo Nobel (CPS) Pension Trustee Limited 
Slough 
Akzo Nobel Finance (2) Limited 
Slough 
Akzo Nobel CIF Nominees Limited 
Slough 
Akzo Nobel Films (Holdings) Limited 
Fothergill and Harvey Limited 
Slough 
Holywell-Halkyn Mining and Tunnel Company Limited 

International Coatings Limited 
Cuprinol Limited 
ICI Limited 
ICI North America Limited 
Mortar Investments UK Limited 
Polycell Products Limited 
Resinous Chemicals Limited 
Akzo Nobel Properties Limited 
Akzo Nobel Coatings (Holdings) Limited 
Uruguay 
Pinturas Inca S.A. 
Vietnam 
Akzo Nobel Coatings Vietnam Limited 
Akzo Nobel Powder Coatings (Vietnam) Co., Ltd. 

Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 
Slough 

Montevideo 

Bien Hoa 

100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000

97.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000
100.000

100.000

100.000

Schramm SSCP Hanoi Company Limited 

Dong Nai 
Phuong Lieu Commune 

100.000

Akzo Nobel Paints Vietnam Ltd 
Zambia 
Dulux Zambia (2005) Limited 

Binh Duong 

Lusaka 

100.000
100.000

100.000

List of non-consolidated legal entities and 
corporations

Italy
Metlac S.p.A. 
Metlac Holding S.r.l. 
Netherlands
ZRVCS Holding B.V. 

Alessandria 
Alessandria 

71.667
49.000

Amsterdam 

49.000

1  The ownership percentage represents the interest Akzo Nobel N.V. or one or more 
of its majority subsidiaries singly or jointly have in the issued share capital of the 
participation. The list does not include entities that are of insignificant relevance in 
respect of the insight required by law, such as dormant companies and companies 
in liquidation.

2  With respect to the Dutch legal entities marked *, Akzo Nobel N.V. has declared in 
writing that it accepts joint and several liability for contractual debts of the relevant 
companies, in conformity with article 403, Book 2, of the Netherlands Civil Code.

AkzoNobel Report 2020  |  Appendix

149