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Alithya Group

alya · NASDAQ Technology
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Ticker alya
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Sector Technology
Industry Information Technology Services
Employees 1001-5000
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FY2021 Annual Report · Alithya Group
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EXPERTISE AND EXPERIENCE 
A WINNING FORMULA FOR 
ACCELERATING DIGITAL  
TRANSFORMATION

2021 ANNUAL REVIEW

WHO WE ARE

ALITHYA IS A TRUSTED ADVISOR IN STRATEGY  
AND DIGITAL TRANSFORMATION,  
WITH MORE THAN 3,000 PROFESSIONALS 
IN CANADA, THE US, AND EUROPE. 

TSX : ALYA NASDAQ : ALYA

Vision

Mission

Be recognized as  

a trusted advisor  

Advise, guide, and support  

our clients in their pursuit of  

with solid expertise  

innovation, excellence, and the  

in strategy and digital 

achievement of their business  

technology. 

objectives through the optimal  

use of technologies.

Values

CREATIVITY

TRUST

RESPECT

PASSION

INTEGRITY

WELL-BEING

WHAT WE DO

GUIDING OUR CLIENTS OF TODAY 
TOWARDS A BRIGHTER TOMORROW

MAIN  
INDUSTRIES  
WE SERVE

BUSINESS STRATEGY
 › Strategic Consulting

APPLICATION SERVICES 
 › Digital Applications Development

 › Digital Transformation

 › Legacy Systems Modernization

 › Organizational Performance

 › Control/Software Engineering

 › Enterprise Architecture

 › Cloud and Infrastructure

ENTERPRISE CLOUD 
SOLUTIONS
 › Enterprise Resource Planning (ERP)

 › Corporate Performance 

Management (CPM/EPM)

 › Customer Relationship Management 

(CRM/CXM)

 › Human Capital Management (HCM)

DATA AND ANALYTICS
 › Business Intelligence

 › Data Management

 › Artificial Intelligence  
and Machine Learning

 › Internet of Things (IoT)

Financial Services

Manufacturing

Renewable Energy

Transportation
and Logistics

Telecommunications

Healthcare

Professional Services

Government

3

WHY ALITHYA?

1

2

3

4

5

6

PROVEN LEADERSHIP TEAM

HIGH VALUE SERVICES WITH SUPERIOR GROSS MARGINS, COMBINED WITH 
ACCELERATED GROWTH, PROVIDES FOR NET MARGIN EXPANSION POTENTIAL

FOCUSED ON HIGH-QUALITY REVENUE

PROVEN INDUSTRY CONSOLIDATOR IN HIGHLY FRAGMENTED MARKET

OPERATES WITHIN FASTER GROWING SEGMENTS OF THE OVERALL IT SECTOR

SOLID FINANCIAL POSITION AND AMPLE ACCESS TO CAPITAL

4

F2021 AT A GLANCE

YEAR IN REVIEW

Q3

 › Renewed framework 

agreement with Desjardins 
Group for the provision of 
services and the delivery of 
technological projects until 
2022

 › Implemented twenty-

two Microsoft and Oracle 
Enterprise Resource 
Planning (ERP) and Customer 
Relationship Management 
(CRM) solutions, and 
completed more than twenty 
Enterprise Performance 
Management (EPM) go-lives 
for our customers in North 
America

Q2

 › Named finalist for Modernize 
Finance and Operations 2020 
Microsoft Partner of the Year 
award among a global field of 
top Microsoft partners

 › Welcomed as a member of 
the prestigious 2020/2021 
Inner Circle for Microsoft 
Business Applications, 
marking the 15th time that 
Alithya has ranked in the top 
echelon of Microsoft’s global 
network of partners

 › Honored by Microsoft Canada 
nomination as 2021 IMPACT 
Awards finalist

Q1

 › Proactively implemented 

a three-pronged COVID-19 
action plan to protect 
employees and their families, 
clients and business partners, 
and the community at large

 › Launched Alithya Crisis 
Management Centre of 
Excellence to support 
customers in ensuring the 
continuity of their businesses 
during COVID-19

 › Obtained a Quebec 

Government qualification 
enabling Alithya to serve as 
a trusted advisor to public 
organizations in the Province 
of Quebec.

Q4

 › Announced game-changing 
acquisition of R3D Consulting 
and secured C$600 million in 
total combined guaranteed 
revenues over ten years from 
contracts with Québecor 
(telecommunications) and 
Beneva (insurance).

 › Expanded Quality Assurance 

Practice with evolved 
proprietary software solution 
for automating and certifying 
test plans for Oracle Fusion 
Cloud modules

 › Named finalists in the 
“International Market 
Development” and “Successful 
Business Strategy” categories 
of the Quebec Federation of 
Chambers of Commerce’s 
prestigious competition. 

 › Selected as a finalist in 

the inaugural Technology 
Association of Georgia 
(TAG) Technology Awards, 
recognizing companies 
and individuals throughout 
Georgia, US, who made an 
impact in 2020

5

F2021 FINANCIAL HIGHLIGHTS

KEY FIGURES

REVENUES (C$M)

GROSS MARGIN (%)

279

288

209

29.7

28.9

25.9

F2019

F2020

F2021

F2019

F2020

F2021

11.8

9.6

6.2

F2021 Bookings* 
reached C$M 362, 
which translated  
into a book-to-bill*  
ratio of 1.31

1.86

ADJUSTED  
EBITDA* AND 
NET LOSS (C$M)

-12.5

-17.3

BOOK-TO-BILL  
RATIO*

1.18

0.94

1.23

-39.7

F2019

F2020

F2021

Q1-2021

Q2-2021

Q3-2021

Q4-2021

*  Non-IFRS measure. For details, please refer to the cautionary note on forward-looking 

statements and non-IFRS measures in this presentation and to the “Non-IFRS Measures” 
section of Alithya’s Management and Discussion Analysis for the year ended March 31, 2021.

6

INCLUDES IMPAIRMENT CHARGE  ON INTANGIBLES AND GOODWILLF2021 FINANCIAL HIGHLIGHTS  (CONTINUED)

DISTRIBUTION OF REVENUES

CANADA
56.6

GEOGRAPHIC  
REVENUES (%)

ALL 
OTHER 
CLIENTS
68

REVENUES  
BY CLIENTS (%)

US
39.8

EUROPE
3.6

HEALTHCARE
11.9

FINANCE 
26.3

REVENUES  
BY INDUSTRY (%)

GOVERNMENT
13.8

MANUFACTURING/RETAIL  
28.8

TELECOM 
7.6

TRANSPORTATION 
3.0 

RENEWABLE ENERGY
8.6

TOP 8 
CLIENTS
32

7

EXECUTIVE LETTERS

MESSAGE FROM  
THE CHAIR OF THE BOARD

PIERRE TURCOTTE

REAFFIRMING OUR STRENGTHS

“The only safe ship in a storm is leadership” 
- FAYE WATTLETON

On behalf of the Board, I would like to start by expressing my sincere 

appreciation to Alithya’s professionals and management team for 

their unwavering commitment to safeguarding the interests of all of 

our stakeholders during this unprecedented year. At all levels of the 

Company, the past year has been marked by tremendous sacrifice, 

innovation, perseverance, agility, and commitment. 

We look forward to 

continuing along a path 

of sustained business 

development, with a solid 

financial foundation to 

support further organic 

growth and strategic 

acquisitions. 

8

EXECUTIVE LETTERS (CONTINUED)

As Alithya adapted to the pandemic and smoothly 
transitioned to remote environments, the Company 
continued to support customers with exceptional 
quality and dedication. I would also like to thank the 
members of the Board who, from the onset of the 
pandemic, stepped up without hesitation to support 
management’s pandemic contingency plans focused 
on protecting our clients, our employees, and the 
company, while ensuring that Alithya was ready to 
navigate the unknown. 

The Company responded diligently with emergency 
measures to assist our clients in moving to remote 
environments, as well as to protect the health and 
well-being of its employees. This was done by 
implementing numerous initiatives to ensure that 
they had, and continue to have, the tools they need 
to overcome the unique challenges that the past 
year has brought forward. Exceptional measures 
were also rapidly implemented at all levels to protect 
our financial position and liquidity. These measures 
included: customer and employee protection 
programs, management and board compensation 
reductions, enterprise-wide salary freezes, expense 
reductions, and strict cost-containment measures, 
just to name a few. All efforts were focused to help 
ensure business continuity and the retention of highly 
skilled professionals who Alithya rely on. Throughout 
all this, our management team always kept the long-
term vision in mind. We see the results in the strong 
bookings and year-over-year growth reported in our 
last quarter.

Management’s courageous and rapid decisions 
have put us in a position of strength to start the 
new fiscal year.

As we celebrate ten years since Alithya’s management 
buy-out set us on a new course, I am humbled by the 
successes that we have achieved as a company. In 
delivering on our promises to our customers and our 
trusted partners, Alithya has become one of Canada’s 
most trusted digital transformation service firms, 
and is now the largest Quebec-based technology 
firm listed on NASDAQ. It has been a decade marked 
by 11 acquisitions, a major cross-border transaction 
and public listing, a global pandemic and, most 
recently, a transformational acquisition that adds a 
total combined $600 million in long-term contracts 
from two strategic customers over ten years, as of 
April 1, 2021. I am inspired and filled with confidence 
as I say to you that the best is yet to come.

A YEAR TO REMEMBER

Fiscal 2021 delivered excellent results as Alithya 
continued on its path of North American expansion, 
with more than 3,000 professionals today. The 
strength of management’s long-term plan of organic 
growth and complementary acquisitions was 
validated by the continued support of our investors 
and shareholders, who remain committed to providing 
Alithya with the tools it needs to carry out its vision. 
This support helped Alithya close out Fiscal 2021 with 
the announcement of the transformative acquisition 
of R3D Consulting. We have also welcomed Québecor 
and Beneva as new shareholders and strategic clients.

STRENGTHENING   
OUR FOUNDATIONS

Alithya is proud of the expertise and experience of 
its Board of Directors, whose collective business 
credentials and financial acumen are critical to the 
success of Alithya’s long-term strategic plan. We 
continue to work closely with Alithya’s management 
team to support and advance initiatives that serve 
the interests of all stakeholders, including the 
development of a comprehensive ESG framework to 
confirm Alithya as a model of corporate responsibility.

As Alithya responds to accelerated trends in digital 
technology expenditures with a well-positioned 
business model of flexible and creative solutions, the 
Board of Directors remains focused on supporting 
the Company’s vision of becoming a trusted North 
American leader in strategy and digital transformation. 

RENEWED FOCUS ON   
A BRIGHT FUTURE

As we transition into Fiscal 2022, we remain cautious 
in respect to risk, and vigilant as we continue to 
monitor global circumstances. We are committed to 
maintaining a flexible and prudent capital structure to 
ensure Alithya’s ability to meet its financial obligations, 
and to ensuring a strong shareholder base that 
validates the confidence of Alithya’s stakeholders. 
The Board also remains focused on achieving the 
ambitious goals of our long-term plan, launched in 
2018. We look forward to continuing along a path of 
sustained business development, with a solid financial 
foundation to support further organic growth and 
strategic acquisitions. 

Thank you all for the confidence and support that 
you continue to provide me with.

9

EXECUTIVE LETTERS (CONTINUED)

INTERVIEW WITH  
THE PRESIDENT AND CEO

PAUL RAYMOND

BUILDING TRUST THROUGH LEADERSHIP, 
ONE CUSTOMER AT A TIME

Our people rose above  

REFLECTING BACK ON A FULL YEAR OF GLOBAL UNCERTAINTY, WHAT ARE SOME OF YOUR BIGGEST 
TAKEAWAYS, BOTH AS A CEO AND ON A HUMAN LEVEL?

disruptions to their  

Gratitude is the operative word on so many levels. I am grateful for the performance of our team in a very 
challenging year during which the concept of a work-life balance has been pushed to the forefront. In one way or 
another, it has taken a toll on everyone, but we have persevered. As a company, we launched numerous initiatives 
to help ease the strain on our people, and we have succeeded in getting through this unprecedented period 
together, as a professional family. 

It was a year in which we celebrated our first global holiday gathering in virtual mode and it brought all of our 
regions together. Initiatives such as our Life at Alithya video calls, and our newly launched global Intranet hub, 
have also kept us in touch with each other. We also introduced sessions on mindfulness and stress management 
and many other crucial subjects to ensure that our people have the tools and resources that they needed to 
adapt and address the pandemic. Our Officevibe, real-time people metrics, demonstrated a very high level of 
appreciation for our well-being and peer-to-peer engagement initiatives, as well as appreciation for our leaders. 
I am also grateful for the unselfish actions of our heroic healthcare professionals and frontline health workers, 
including some of our very own clients, who have done an incredible job that has allowed us to do ours.

personal lives to exhibit  

unwavering professionalism   

and engagement that  

enabled us to maintain  

our record for high quality  

service delivery. 

10

EXECUTIVE LETTERS (CONTINUED)

As CEO of Alithya, I am grateful for the foresight 
of our management team in taking appropriate 
measures to protect our people and our clients, 
which in turn has enabled our business to grow 
during the pandemic. This gratitude extends to our 
people, who rose above disruptions to their personal 
lives to exhibit unwavering professionalism and 
engagement that enabled us to maintain our record 
for high quality service delivery, even in a 100% remote 
environment. As a company, the collective strength 
of our team helped steady the ship in stormy waters, 
ensuring that we were able to continue forward 
on our charted course. Our professionals are the 
ones who implement the projects derived from our 
strategic plan, and they are the ones who walked our 
customers through their own challenges to ensure 
that they also emerged stronger.

During the pandemic, Alithya celebrated 10 years 
since I embarked on this amazing journey, with several 
close collaborators who are still here today. It has 
been an incredible ride, but it feels like we are just 
getting started. 

DESPITE UNPRECEDENTED CHALLENGES, 
ALITHYA POSTED A RECORD YEAR IN TERMS 
OF REVENUES ($288 MILLION) AND BOOKINGS 
(BOOK-TO-BILL RATIO OF 1.311). WHAT DO YOU 
ATTRIBUTE THAT STABILITY TO?

THIS PAST YEAR HAS REMINDED US 
OF HOW VULNERABLE SOCIETY IS, IN SO 
MANY RESPECTS. REFLECTING UPON THAT, 
WHAT IS ALITHYA DOING TO CONTRIBUTE 
TO A BETTER WORLD?

Our long-term vision is for Alithya to be a model of 
corporate responsibility that our employees, partners, 
customers, and communities can rally around and be 
inspired by. Our ESG commitment also creates value 
across the board, and our focus is on causes with the 
greatest potential and impact for the communities in 
which we operate.

From a leadership standpoint, Alithya is working hard 
to be a model for inclusion and gender equality. Our 
commitment to achieving that goal is reflected in 
our diversity and inclusion initiatives, which includes 
an unconscious bias training program that we are 
about to launch. We are also progressing towards 
Parity Certification by subscribing to the Women in 
Governance audit program, which supports leadership 
development, career advancement, and Board 
appointments for women, and we are part of the 30% 
Club campaign. Recently, amazing team members 
stepped up and raised their hand to join committees 
for Alithya’s Women in Leadership initiative, whose 
mission is to bolster leadership roles for women, both 
internally and within the broader IT sector.

The Alithya way…our way of doing the right thing.

Alithya was founded on a very simple concept - to 
become a trusted advisor in strategy and digital 
technology for our customers. Our capacity, our size, 
and our capabilities have dramatically evolved over 
time, but that vision still guides us today. We entered 
Fiscal 2021 at virtually the same time as Covid-19 
disrupted life around the world. Many companies, 
across numerous sectors, were uncertain of how 
to approach the road ahead, but we remained 
committed to our vision and the priorities of protecting 
our people and our clients. With the support of our 
seasoned leadership team, solid governance, strong 
and unwavering support from our board, and the 
foresight of a solid, long-term strategic plan, Alithya is 
now in a better position than it has ever been. 

Alithya has continued to grow with the acceleration of 
digital transformation projects. We were confident in 
our long-term plan, and we trusted our professionals 
to do the right thing. That formula was successfully 
transferred to our customers, who put their trust in us 
to guide them through the crisis. We also succeeded 
in continuing to implement our organic growth and 
acquisitions strategy, and we created hundreds of 
high-quality jobs. Alithya continues to attract talented 
people, and their passion and expertise further 
contribute to our growth. 

1. Non-IFRS measure. For details, please refer to the cautionary note on 

forward-looking statements and non-IFRS measures in this presentation 
and to the “Non-IFRS Measures” section of Alithya’s Management and 
Discussion Analysis for the year ended March 31, 2021.

11

EXECUTIVE LETTERS (CONTINUED)

Our corporate culture embraces a multitude of 
causes and initiatives, and we also strive to support 
the numerous initiatives brought to the table by our 
employees. On a professional level, our experts have 
contributed their time and skillsets to important work, 
including development of BénéClic, a new mobile 
application that improves accessibility and connection 
between volunteers and sick children at Sainte-Justine 
University Hospital Centre. In the US, our Microsoft 
practice partnered with Adoption-Share, a US-based 
non-profit organization, donating time and resources 
to develop a Microsoft Power App to shorten the time 
required to connect children with the right adoptive 
families.

At the community level, our employees have rallied 
around externally-organized events like the annual 
Terry Fox Run and the 48hrs bike ride for the Make-a-
Wish foundation. The social club of our Quebec City 
office took the initiative to organize a non-perishable 
food drive in support of Solidarité Famille, and our 
colleagues in France take part in World Cleanup 
Day on an annual basis. In the US, Alithya colleagues 
organized a four-week wellness challenge amongst 
themselves, and they raised nearly $6,000 for needy 
families as part of the Feeding America campaign. 

In Toronto, our Alithya colleagues launched an 
Indigenous Relations Program to improve relations 
between Alithya and Indigenous communities and 
business partners.

Social consciousness is at the heart of Alithya’s vibrant 
corporate culture. However, respect and trust are two 
key values at our core, and we understand that good 
intentions require concrete plans and actions. To that 
end, we are diligently working on a comprehensive 
framework for advancing important initiatives on all 
fronts. That process includes a careful assessment 
of our values, policies, and programs in order to 
clearly articulate our priorities, and ensuring that we 
continue to improve upon our performance through 
the implementation of progressive policies and best 
practices.

TELL US ABOUT SOME OF THE HIGHLIGHTS 
OF ALITHYA’S FISCAL 2021.

We finished the year with record bookings, revenues, 
new clients, and announced a major transaction 
that closed on April 1, 2021. I am pleased with our 
team’s continued execution of our strategic vision. 
We are gaining share across targeted markets as 
previous acquisitions are now growing organically 
and driving sequential performance improvements. 
That is an extraordinary accomplishment in the 
current economic climate, and it provides us with 
a very confident view of our accomplishments and 
next objectives. 

Our acquisition of R3D Consulting on April 1, 2021, is 
truly a game-changer for Alithya, and the collective 
synergies created by that transaction will help  
solidify our leadership in the Quebec market and  
beyond. The acquisition adds 600 professionals  
to our talent pool, many with complementary  
expertise in sectors that we already serviced.  
Additionally, the acquisition provides Alithya with  
strategic expertise in the insurance sector, the  
telecommunications sector, and the public sector,  
enabling us to accelerate our expansion into those  
growing global markets. The transaction also included  
two historic contracts with Beneva (insurance) and  
Québecor (telecommunications) which will generate  
$600 million in combined guaranteed revenues over 
10 years, commencing April 1, 2021. 

In the US, we experienced sequential growth from 
the third quarter to the fourth quarter. Accordingly, 
we are hopeful that business will continue to ramp-
up as more and more projects resume and new 
bookings convert into revenue. Additionally, our US 
Oracle practice recently completed a major Oracle 
Human Capital Management (Oracle HCM) Cloud 
implementation for Nemours Children’s Health 
System, owners and operators of several hospitals 
and outpatient facilities in five states. As an Oracle 
Platinum Partner with a dedicated healthcare practice, 
Alithya is well-positioned for significant growth in the 
US healthcare industry that is facing unprecedented 
challenges and pressures to modernize.

We are very happy with our momentum, and the 
commitments that we already have from our clients 
provide us with visibility for the coming quarters. 

12

EXECUTIVE LETTERS (CONTINUED)

EXPANDING ON THE TOPIC OF ACQUISITIONS, 
HOW HAVE ALITHYA’S PAST ACQUISITIONS 
CONTRIBUTED TO THE COMPANY’S CURRENT 
GROWTH AND SUCCESS?

One of the pillars of our long-term strategic plan, 
in addition to profitable organic growth, has been 
our very disciplined approach to mergers and 
acquisitions. Based on that approach, we have 
been successful not only in integrating the existing 
operations of the companies that we have acquired, 
but also in leveraging further growth and cross-selling 
opportunities. As an example, we developed and 
released a new version of our proprietary software 
solution named Alithya Test Management and 
Automation. It automates and certifies test plans for 
Oracle Fusion Cloud module updates, and we are 
developing further versions for other Oracle modules 
as well. It saves clients hundreds of hours of manual 
testing for each new mandatory software release. That 
project was supported by expertise derived from past 
acquisitions, and in particular, the software quality 
assurance expertise that Alithya obtained through its 
acquisition of the Askida group in 2020.

During the first 6 months of the pandemic, there 
was a dramatic pause in M&A activity. When things 
started to roll again, we saw many companies testing 
the waters, but we remained disciplined. Our focus 
is always on acquiring the right company, for the 
right price, at the right time, and to gain direct access 
to pertinent expertise and customer pool bases to 
enhance our ability to bid on larger and more strategic 
projects. Our acquisition of R3D announced in late 
Fiscal 2021 is a great example of that approach. In 
addition to accelerating our entry into the massive 
insurance market, the added expertise acquired 
from the R3D Consulting acquisition provides us 
with the foundations of a new centre of excellence 
in digital transformation for the insurance sector. 
This transaction also deepens Alithya’s knowledge 
base, and complements our existing Digital 
Solutions Centre, which has grown to encompass 
400 professionals just over the past two years.

CONCLUSION:   
THE ROAD AHEAD –   
FISCAL 2022

Gratitude was the operative word for 
opening our discussion about Fiscal 
2021, and ‘optimism’ is the operative 
word as I look ahead to Fiscal 2022. 
I am optimistic on so many levels as 
we entered Fiscal 2022 with record 
bookings, as well as the 10-year 
contracts signed with Beneva and 
Québecor. We have grown our global 
workforce to over 3,000 professionals 
in Canada, the United States, and 
France, and we will be hiring many 
more qualified professionals. As we 
witness an emergence from the 
pandemic in the countries where 
we operate, we are applying lessons 
learned from the past year as we 
helped our clients to accelerate their 
digital transformation plans. More than 
ever, Alithya is committed to always 
being there to accompany them as 
their trusted advisor in strategy and 
digital transformation.

13

3-5 YEAR STRATEGIC PLAN

BASED ON 3 PILLARS

1

CLIENTS

INCREASING 
SCALE THROUGH 
ORGANIC GROWTH 
AND STRATEGIC 
ACQUISITIONS

2

PEOPLE

ACHIEVING   
BEST-IN-CLASS 
EMPLOYEE 
ENGAGEMENT

3

 › Fostering a culture of 

collaboration and ownership 

 › Cultivating employee well-
being and personal growth 

 › Investing in the development 

of our leaders and 
employees

 › Sustained organic growth 
through innovation, higher 
value offerings, and client-
relationships based on trust 

 › Strategic acquisitions by 
way of North-American 
geographic expansion 
to complement current 
market presence, while 
progressively adding major 
integrated enterprise 
solutions offerings and 
selected specialized 
expertise

INVESTORS & PARTNERS

PROVIDING   
OUR INVESTORS, 
PARTNERS, AND 
STAKEHOLDERS   
WITH LONG-TERM   
GROWING RETURN   
ON INVESTMENT

 › Strengthening our existing 
relationships with clients, 
as a key trusted advisor, 
by generating long-term 
profitable growth  

 › Investing in innovation 

and higher value service 
offerings 

 › Acting responsibly, with a 
sustainable and respectful 
vision for our stakeholders

14

STRATEGY

OUR ACQUISITIONS ARE A CATALYST 
FOR ORGANIC GROWTH

2011

MANAGEMENT  
BUY-OUT

2015

TELUS’ 
PROFESSIONAL 
SERVICES 

TELECOM & PUBLIC SECTOR

2017

SWI

RENEWABLE ENERGY, 
FINANCE, BI AND 
ANALYTICS

OSI

IT & RECRUITMENT 
CAPACITY

2019

MATRICIS

IOT, IA, AIOT

TRAVERCENT 

ORACLE CLOUD 
& HEALTHCARE

2021

R3D

IT MANAGEMENT 
SERVICES AND 
DIGITAL SOLUTIONS

CREATION PHASE

DIVERSIFICATION PHASE

CONSOLIDATION & ACCELERATION PHASE

1992

ORIGIN OF  
THE COMPANY

2016

PRO2P

ORACLE ERP 
EXPERTISE

2012

NEW ALITHYA 
BRAND

SINAPSE

STRATEGIC 
CONSULTING, AND 
PUBLIC SECTOR 
EXPERIENCE

2020

ASKIDA

QA, SOFTWARE 
DEVELOPMENT AND 
MODERNIZATION

2018

GOING PUBLIC
TELUS’ MANAGED 
WEB SERVICES

EDGEWATER 
TECHNOLOGY

MICROSOFT CLOUD  
& ORACLE CLOUD

15

CORPORATE RESPONSIBILITY

CHARTING A COURSE TOWARDS  
A BRIGHTER FUTURE

Alithya strives to be a model of corporate 
responsibility. We are committed to 
implementing progressive environmental, 
social, and governance (ESG) guidelines 
that meet the expectations of our 
stakeholders, our partners, and our 
customers, and which embody the social 
consciousness of our employees and the 
communities in which we operate. 

Good intentions require concrete actions, 
and Alithya is diligently developing 
a framework to clearly articulate our 
priorities and to advance our initiatives 
on all fronts. That process will include 
initiatives offering a value creation 
potential for all Alithya stakeholders, 
ensuring a future marked by corporate 
responsibility and sustainability.

OUR CORE COMMITMENT 

Our people are our strength, and Alithya’s 
commitment to ESG begins with initiatives that 
address the needs of its diverse and socially 
conscious workforce. Employee well-being and job 
satisfaction are critical elements of our corporate 
culture. We strive to implement programs designed 
to boost employee morale, ensure their well-being, 
and to attract and retain the best talent. To that end, 
we conduct ongoing assessments of our values, 
policies, and programs in order to implement best 
practices that allow us to continuously improve 
upon our performance.

Alithya has launched numerous initiatives to keep 
our employees informed, and to provide them 
with the tools they need to address issues both 
inside and outside of the organization (for example 
with Officevibe’s pulse surveys). With the onset 
of COVID-19, our pre-existing focus on employee 
well-being helped pave the way to a relatively 
smooth transition to telework. Building on a strong 
base of programs, we took steps to introduce new 
information webinars around a multitude of relevant 
topics, including stress management, vaccination 
programs, maintaining healthy habits, and much 
more. Additionally, the company launched Radar, 
our new Intranet, which has been an essential 
part of keeping employees connected and better 
informed during a difficult period.

Ongoing programs and initiatives at Alithya include:

 › Life at Alithya – Encompassing a wide range of 

activities, including monthly calls with employees 
and Senior Management.

 › Monthly virtual CEO breakfasts, providing an 

opportunity to share thoughts on topics including 
Alithya’s mission, operations, and outlook for the 
future.

 › Officevibe – An interactive tool measuring a series 
of metrics based on employee feedback about 
various aspects of life at Alithya. In F2021, well-
being topics generated the strongest growth.

 › New newsletter devoted to well-being.

 › Alithya Virtual Training Club – A well-being 

initiative designed to challenge, motivate, and 
support Alithya professionals in their pursuit 
of effective training routines at all levels of the 
fitness spectrum.

 › Alithya Leadership Academy – We have 

maintained our annual training activities on 
know-how and interpersonal skills for our 
managers.

16

CORPORATE RESPONSIBILITY (CONTINUED)

DIVERSITY & INCLUSION

COMMUNITY INVOLVEMENT

With 3,000 professionals in Canada, the United States, and 
France, Alithya is wholeheartedly committed to professional 
equity within its multinational, multicultural, multilingual, 
multiethnic, and multigender workforce. Our diversity and 
inclusion programs are a top priority, and we continue to 
rigorously advance those goals. Some key initiatives of our 
Diversity & Inclusion program include:

 › Unconscious bias training program – Launched to assist 

our people in developing skills to understand and identify 
unconscious bias and the extent of its far-reaching 
consequences.

 › Women in Governance – An audit 

conducted by Women in Governance, 
a non-profit organization supporting 
leadership development, career 
advancement, and board appointments 
for women, is helping Alithya progress towards Parity 
Certification. Plus, we have other women-related initiatives 
such as our participation in the Global Parity Summit, 
activities on Women’s Day, and the establishment of two 
committees to advance the initiatives of Alithya’s important 
Women in Leadership program.

 ›

 ›

Indigenous Relations Program – An initiative launched by 
our Toronto office to improve relations with our indigenous 
communities and business partners.

International Recruitment – Alithya’s mission is to create 
a diverse and equitable atmosphere for every talent. The 
Company is always looking forward to supporting talented 
candidates from around the world (with their families) 
throughout the immigration and relocation process, and 
above all, integrating them into our teams to enrich our 
organization with their personal, professional, and cultural 
backgrounds.

Alithya’s corporate culture embraces a multitude of causes and initiatives at the community 
level, and we strive to support the numerous initiatives brought to the table by our executive 
leadership and our employees. Many of our top executives sit on the boards of organizations 
dedicated to advancing the goals of social, environmental, and cultural initiatives in the 
community, and many of our employees rally around externally organized events to raise 
funds for important causes. 

 › Alithya embarked on special projects to create applications 
that can facilitate and optimize the happy moments of 
children. Alithya developed BénéClic, which enhances the 
volunteering program’s goals at the Ste-Justine University 
Health Centre by matching sick children and volunteers 
based on their common interests, as well as a Microsoft 
Power app and matching app developed for Adoption-Share, 
a US-based non-profit organization dedicated to reducing 
adoption barriers and increasing child placement.

 › Alithya is developing a comprehensive employer-sponsored volunteering program to 

facilitate participation, and to maximize the impacts of employee involvement.

 › Alithya participates in L’école me branche (School Connects Me), an initiative that collects 

used computers from businesses to distribute to disadvantaged students with no 
computer access at home.

 › Alithya employees raise funds  

for the Make-a-Wish foundation,  
and participate in the annual  
Terry Fox Run.

 › The social club of Alithya’s Quebec City office successfully organized a non-perishable 

food drive in support of Solidarité Famille.

 › Alithya colleagues in France take part in World Cleaning Day by removing debris from 

local beaches.

 ›

In the US, Alithya colleagues raised nearly $6,000 for needy families as part of the 
Feeding America campaign.

17

LEADERSHIP

A SOLID  
MANAGEMENT TEAM

141

6

11

142

7

12

143

8

13

144

9

14

145

10

18

LEADERSHIP  (CONTINUED)

MANAGEMENT TEAM

1
Franck Benhamou
Regional Vice President, France

2
Chris Churchill
Senior Vice President, Oracle, US

3
Steeve Duchesne
Senior Vice President, Digital Solutions

4
Mike Feldman
Senior Vice President,  
Oracle Practice, US

5
Nigel Fonseca
Senior Vice President, Ontario  
& Western Canada

8
Dave Moreau
Senior Vice President, Public Sector, Quebec

9
Dany Paradis
Senior Vice President, Quebec and 
Oracle Canada Practice

10
Paul Raymond
President and CEO

11
Claude Rousseau
Chief Operating Officer

12
John Scandar
Senior Vice President, Microsoft Practice 
in Canada and the US

6
Nathalie Forcier
Chief Legal Officer & Corporate Secretary

13
Russell Smith
President, Alithya US

7
Robert Lamarre
Chief Information Officer

14
Claude Thibault
Chief Financial Officer

BOARD OF DIRECTORS

Dana Adès-Landy
Director

Robert Comeau
Lead Director and  
President of the Audit and  
Risk Management Committee

Fredrick DiSanto
Director

Lucie Martel
Director and President of the Human Capital  
and Compensation Committee

Paul Raymond
President and CEO, and Director

James Renacci
Director

Ghyslain Rivard
Director

C. Lee Thomas
Director

Pierre Turcotte
Chair of the Board and  
President of the Corporate Governance  
and Nominating Committee

19

CAUTIONARY NOTE ON FORWARD-LOOKING STATEMENTS AND NON-IFRS MEASURES

Certain statements contained herein may 
constitute “forward-looking information” within 
the meaning of applicable Canadian securities 
laws and “forward-looking statements” within the 
meaning of the U.S. Private Securities Litigation 
Reform Act of 1995 and other applicable U.S. safe 
harbours (collectively “forward-looking statements”). 
These statements may include, without limitation, 
estimates, plans, expectations, opinions, forecasts, 
projections or other statements regarding the 
future growth, results of operations, performance 
and business prospects of Alithya that do not 
exclusively relate to historical facts or which 
refer to the characterizations of future events or 
circumstances, including information or statements 
regarding our ability to generate sufficient earnings 
to support our operations, our ability to develop 
new business, broaden the scope of our service 
offerings and enter into new contracts, our strategy, 
future operations, and prospects, our expectations 
regarding our financial performance, and the impact 
on Alithya of, and the response of Alithya to, the 
occurrence of the COVID-19 pandemic.

Although management believes the expectations 
reflected in Alithya’s forward-looking statements 
were reasonable as at the date they were 
made, forward-looking statements are based 
on the opinions, assumptions and estimates of 
management and, as such, are subject to a variety 
of risks and uncertainties and other factors, many 
of which are beyond Alithya’s control, and which 
could cause actual events or results to differ 
materially from those expressed or implied in such 
statements. Such risks and uncertainties include 
but are not limited to those discussed in Alithya’s 
Management’s Discussion and Analysis (“MD&A”) 
for the year ended March 31, 2021 as well as in 
other materials made public, including documents 
filed with Canadian and U.S. securities regulatory 
authorities from time to time and which are available 
on SEDAR at www.sedar.com and EDGAR at  
www.sec.gov. Forward-looking statements 
contained herein are expressly qualified in their 
entirety by these cautionary statements and are 
made only as of the date of Alithya’s MD&A for 
the year ended March 31, 2021. Alithya expressly 
disclaims any obligation to update or revise any 

forward-looking statements, or the factors or 
assumptions underlying them, whether as a result 
of new information, future events or otherwise, 
except as required by applicable law. Investors are 
cautioned not to place undue reliance on forward-
looking statements since actual results may vary 
materially from them.

Certain measures disclosed herein have also not 
been prepared in accordance with IFRS. These 
measures do not have any standardized meaning 
prescribed by IFRS and are therefore unlikely to be 
comparable to similar measures presented by other 
issuers. These measures should be considered 
as supplemental in nature and not as a substitute 
for the related financial information prepared in 
accordance with IFRS. Please refer to Alithya’s 
MD&A for the year ended March 31, 2021 for a 
description of such measures, a reconciliation to the 
most directly comparable IFRS financial measures 
and for further details.

All amounts are in Canadian dollars unless 
otherwise indicated.

20