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American National Insurance Co.

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Sector Financial Services
Industry Insurance - Diversified
Employees 1001-5000
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FY2016 Annual Report · American National Insurance Co.
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A M E R I C A N   N A T I O N A L   I N S U R A N C E   C O M P A N Y

2016

O V E R V I E W

A M E R I C A N   N A T I O N A L

Reaching the Summit

he late May morning dawned clear and bright    

pounds of baggage. Even as he broke away from the larger group 

                 over the Himalayas — a relief after days of

for his final ascent, Hillary was accompanied and aided every step 

                 unrelenting snow and wind. Having slowly ascended the 

of the way by his guide Tenzing Norgay. The two men worked as a 

slopes of Mount Everest for the past two months, Edmund Hillary 

synchronous team to finally conquer Everest.

had just 1,000 perilous feet left to reach the summit. So, on the 

While few of us will ever make the perilous journey to the 

morning of May 29, 1953, carrying a 30-pound pack on his back 

summit of Everest, most of us will face our own mountains in life. In 

and wearing boots that had been frozen solid by the punishing 

fact, life offers endless challenges – whether it involves becoming 

conditions, Hillary carefully inched his way up a vertical slope face, 

a parent, getting a college degree or, in the case of American 

wedging his body in a small crack between the rock and ice. Finally 

National founder W.L. Moody Jr., building a financial services 

reaching the summit at 11:30 a.m., Hillary cemented his legacy as 

business that has stood the test of time. The people who most 

the first to successfully stand atop the world’s highest peak.

successfully navigate these challenges are the people who realize 

Although his name is the one we remember, Hillary didn’t do 

they need the help of others and, therefore, approach life as a team 

it alone. He was part of an expedition that encompassed more 

effort. Because, as Hillary and Norgay discovered more than 60 

than 400 people, including 362 porters, 20 guides and 10,000 

years ago on that May morning, no one climbs a mountain alone. 

 
“You do not climb a mountain like 
Everest by trying to race ahead on 
your own or by competing with 
your comrades. You do it slowly and 
carefully, by unselfish teamwork.” 

Tenzing Norgay, Mount Everest climber

Common Goals

When W.L. Moody Jr. founded American National Insurance 

As an example, our Corporate Technology Services (CTS) 

department receives and prioritizes requests for more than 100 

technology-based projects per year from all divisions within the 

Company in Galveston, Texas in 1905, he had already begun his 

company – everything from internal data storage enhancements 

own personal climb – a journey that, ultimately, spanned nearly 

for Life Insurance Administration to building performance-driven 

90 years and led to the creation of a business that continues to 

mobile applications for Property and Casualty. And all of these 

grow and thrive to this day. 

projects require the combined expertise of employees from 

From its very first days with just 10 employees in 500 square 

multiple business areas in order to complete them efficiently  

feet of office space to its current state as a multi-billion dollar 

and successfully. 

financial services organization with more than 3,000 employees, 

four corporate locations and a network of agents in all 50 states 

and Puerto Rico, American National has always emphasized the 

importance of teamwork and striving toward a common goal. 

As American National has grown over the decades, 

In 2016, CTS coordinated the creation of AmericanNational.com, 

bringing together employees from marketing and shared service 

areas to build a new corporate website from the ground up. After the 

site’s successful launch, a new multi-divisional team of employees – 

this time coming together as the Web Advisory Council – picked up 

management has focused on cultivating centers of excellence 

the baton and began moving forward with discussions about how to 

within the company by encouraging employees to reach across 

grow and improve the site in the coming months and years. 

divisional and geographical lines to work together and achieve 

By encouraging the ongoing creation and collaboration of 

corporate goals which emphasize profitable growth, customer 

working groups from across the enterprise, American National 

satisfaction, internal business processes, employees and learning. 

consistently capitalizes on the power of teamwork. Other recent 

This combination of individual talent and dedicated teamwork 

companywide initiatives in 2016, such as a comprehensive 

has been a powerful catalyst for innovation and long-term 

success. 

employee feedback survey, new ASCEND management training 

programs and quarterly leadership meetings that bring together 

leaders from across all four corporate locations, are ensuring that a 

collaborative spirit continues. 

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Moving Forward

can leave a legacy of care, stability and financial security for the 

ones you love the most. 

People form the foundation of American National – our employees, 

Because every family is different, American National offers 

agents and policyholders. Our commitment to these groups is what 

a wide range of life insurance products to suit a variety of needs 

propels us into our 112th year of providing financial products and 

and situations. Whether you’re interested in the limited-time 

services that offer security and peace of mind. 

coverage and more affordable rates of term life or the permanent 

By focusing on the fundamentals of sound investment and 

coverage and flexible premium options of universal life, you 

careful, measured growth, American National has earned an “A” 

can rest easier knowing you’ve given your loved ones the gift of 

rating from both Standard & Poor’s® and A.M. Best Company. With 

financial security. 

consolidated GAAP assets of more than $24 billion and more than 5 

We’re always working on ways to bring more to the life insurance 

million policyholders, we remain confident that American National 

marketplace. Our marketing areas such as Career Sales and Service 

is financially strong and prepared to meet the needs of the future.

Division and our Independent Marketing Group have regular 

Products and Services

LIFE

research and development meetings with our Product Development, 

Underwriting, Administration, CTS, Investments and Legal and 

Compliance departments to look for new products, services, 

technology and enhancements to better serve our customers.

A family is the most important team in a person’s life. While the 

We’re gratified to regularly hear the stories of people who 

special bond between a couple or parent and child can never be 

have been financially cared for by their loved ones, long after they 

replaced, it’s comforting to know that life insurance allows you to 

have passed. It’s a lasting legacy and a testament to the enduring 

provide for them even after you’re gone. With life insurance you 

power of love.

LIFE INSURANCE

DESCRIPTION

Term Life

Credit Life

Whole Life

Universal Life (UL)

Indexed UL

Variable UL

Simplest form of life insurance that provides pure death benefit coverage for a limited term at a fixed rate.

Specialized term insurance established to pay all or a portion of borrower’s debt in the event of death during 
the term of the loan.

Permanent life insurance with guaranteed premiums. A savings component accumulates cash value that can 
be withdrawn or borrowed against.

Permanent life insurance that allows for flexible premiums and coverage. Premium payments in excess of 
current cost of insurance rates and fees accumulate cash value based on a declared interest rate, subject to a 
minimum for the duration of the policy.

Universal life insurance with a potential for higher cash value, related to the performance of a market index.

Universal life insurance with a potential for higher cash value. However, there is more risk to the customer as 
cash value can also decrease. Cash value increases and decreases are based on allocations to subaccounts that 
invest in underlying mutual funds. 

American National’s life insurance products are issued and underwritten by one or more of the following companies: American National Insurance Company, American National Life Insurance Company of 
Texas, American National Life Insurance Company of New York, Standard Life and Accident Insurance Company and Farm Family Life Insurance Company.

American National Insurance Company is licensed in all states except New York. In New York, business is conducted through Farm Family Life Insurance Company and American National Life Insurance 
Company of New York. Not all products are available through each company or in all states. Variable insurance products are distributed through Securities Management and Research, Inc. (SM&R); (Member 
FINRA/SIPC), which is independent of the American National companies. SM&R’s address is 701 Tama Street, Building B, Box 868, Marion, Iowa 52302-0868.

Companies not licensed in all states and do not offer all of the products that are described. Products may not be available in all states and eligibility requirements will apply. Each company has financial 
responsibility only for the products and services it issues. In New York, business is conducted through Farm Family Life Insurance Company and American National Life Insurance Company of New York.

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“Individual commitment 
to a group effort – that is what 
makes a team work, a 
company work, a society work, 
a civilization work.”  

Vince Lombardi, football coach

PROPERTY AND CASUALTY

motorcycles, boats and recreational vehicles. Commercial lines focus on 

A home, a business, a vehicle … the things we build, create and 

property and casualty coverage for small business owners, particularly 

acquire take on a special significance in our lives. Because we can 

those with agriculture-related businesses such as small farms, ranches, 

never be sure what tomorrow will bring, American National offers 

nurseries and wineries. American National’s Credit Insurance Division 

an array of property and casualty insurance products to protect the 

offers products that protect creditors’  interests in collateral (pledged as 

things we value.

security for a loan) against property loss and damages.

Property insurance protects against the loss of physical 

Because of the many property and casualty insurance options 

property or its income-producing abilities, and casualty insurance 

available, American National’s Multiple Line division is working on 

protects against the legal liability that can result from injury to other 

ways to position the company for success – not just in the products 

people or damage to their property. 

offered, but in the way they are offered. By building a powerfully 

In addition to auto and home coverage, American National offers 

simple client experience, Multiple Line meets clients where they are 

specialty property insurance coverage for items such as classic cars, 

and sets itself apart from the competition.

INSURANCE COVERAGE
Auto Insurance
• Personal Auto  
• Collector Car
• Recreational Vehicles

• Commercial Auto
• Motorcycle

Homeowners Insurance
• Personal Dwelling
• Tenants

• Renters
• Condos

DESCRIPTION

Covers bodily injury and property damage liability plus physical damage to the vehicle.

Protects the value of homes, including the structure, personal property, contents, loss of 
use and some forms of personal liability.

Boat Owner’s 

Coverage for physical damage to boats as well as liability coverage for the boat owner.

Business Owner’s Policy (BOP)

Provides coverage for small and medium-sized businesses.  Provides both general liability 
and property insurance.

Commercial Package Policy

Includes liability, property, inland marine and crime coverages.

Flood Insurance 

General Liability

Special Farm Package

Umbrella Policy 

Workers’ Compensation

Credit Products

Protects home or business against damage from flooding.

Protects insured from legal liabilities imposed by lawsuits and/or similar third-party claims 
resulting from various business pursuits.

Provides customized coverage for farming operations to include personal dwelling, 
farming operation buildings, machinery and contents.

Additional protection in excess of specified other policy limits and potentially primary 
coverage for losses not covered by other policies.

Replaces all or part of a worker’s wages lost and accompanying medical expenses incurred 
because of a job-related injury.

Provide coverage to pay off all or a portion of debt associated with personal property.

Property and casualty products are issued and underwritten by one or more of the following companies: American National Property And Casualty Company (ANPAC), ANPAC Louisiana Insurance Company, American 
National General Insurance Company, Pacific Property and Casualty Company, American National Lloyd’s Insurance Company, American National County Mutual Insurance Company, Farm Family Casualty Insurance 
Company (FFCIC) and United Farm Family Insurance Company.

ANPAC and Farm Family Casualty Insurance Company offer the Standard Flood Insurance Policy through the “Write Your Own Program,” a cooperative undertaking between FEMA and participating property and casualty 
insurance companies that allows the companies to write and service the Standard Flood Insurance Policy.  National Flood Services is the full service vendor for the WYO Flood Program for both ANPAC and FFCIC.

Companies not licensed in all states and do not offer all of the products that are described. Products may not be available in all states and eligibility requirements will apply. Each company has financial responsibility only for 
the products and services it issues. In New York, business is conducted through Farm Family Casualty Insurance Company and United Farm Family Insurance Company. 

Credit property & casualty Insurance products are offered by the Credit Insurance Division of American National and are issued through; American National Property And Casualty Company, Springfield, Missouri; American 
National General Insurance Company, Springfield, Missouri; American National Lloyds Insurance Company, Galveston, Texas; American National County Mutual Insurance Company, Galveston, Texas; and ANPAC Louisiana 
Insurance Company, Mandeville, Louisiana.

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ANNUITIES

With immediate annuities, it is possible to convert a lump 

Although it’s impossible to predict what tomorrow may hold, it 

sum of money into a guaranteed income stream with multiple 

can be made more secure by establishing savings today. American 

payout options from which to choose. Similarly, funds that have 

National offers a range of annuity options to choose from, including 

accumulated in a deferred annuity can be converted into an 

fixed deferred, indexed deferred, immediate fixed and variable 

income stream when it’s most needed. For example, payout 

deferred annuities for pension plans. 

options can be set up over a pre-determined period of time or 

Deferred annuities can play a vital part in a long-term savings 

over the life of an individual (or couple).

plan, allowing individuals to approach the future confident in the 

No matter which type of annuity a customer purchases from 

knowledge that they’ll be able to respond to the uncertainties of 

American National, our claims and customer service employees stand 

life. With deferred annuities, an individual is able to accumulate 

ready to assist. Our Life/Annuity Customer Service division fields more 

money, tax deferred. Annuities may also offer the ability to 

than 500,000 calls and processes in excess of 60,000 claims each 

withdraw a portion of the funds early without incurring a surrender 

year for approximately 90,000 persons ranging from policyholders, 

charge, should an unexpected event occur. However, taxes are 

beneficiaries, funeral homes and creditors. It’s our goal to offer 

incurred upon funds being withdrawn and penalty taxes may apply. 

outstanding service throughout the life of a policy or annuity contract.

ANNUITY

DESCRIPTION

Fixed Deferred Annuity

A long-term vehicle to accumulate tax-deferred retirement assets. Accumulation is based on a set return for 
a period of time, subject to a minimum for the contract duration.

Indexed Deferred Annuity

A long-term vehicle to accumulate tax-deferred retirement assets. Accumulation includes upside potential 
related to the performance of a market index.

Variable Deferred Annuity

A long-term vehicle to accumulate tax-deferred retirement assets, with gains or losses in value based on the 
performance of sub-accounts that invest in underlying mutual funds. Group unallocated variable deferred 
annuities are the basis for our pension plans.

Immediate Fixed Annuity

An income annuity that pays a guaranteed income stream in exchange for a lump sum of money.

American National Insurance Company is licensed in all states except New York. In New York, business is conducted through Farm Family Life Insurance Company and American National Life Insurance 
Company of New York. Not all products are available through each company or in all states. Variable insurance products are distributed through Securities Management and Research, Inc. (SM&R); (Member 
FINRA/SIPC), which is independent of the American National companies. SM&R’s address is 701 Tama Street, Building B, Box 868, Marion, Iowa 52302-0868.

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HEALTH

mind and act as a buffer between serious illness and the unfortunate 

A serious illness or accident has the ability to devastate a 

possibility of a depletion of savings, creation of long-term debt, and 

person, not only physically, but financially as well. The cost of 

even bankruptcy. Our offerings include dental, cancer, critical illness 

care, even with standard health insurance or Medicare, can be 

and hospital indemnity, accidental death and dismemberment, and 

overwhelming. That’s why American National offers a variety 

credit disability. In addition, the Health Insurance Division is a provider 

of insurance products to supplement the basic coverage of an 

of all types of supplemental health coverage in the worksite including 

individual’s primary health insurance policy. 

catastrophic (often called stop-loss or excess risk) coverage for 

Supplemental health insurance can provide added peace of 

employers choosing to self-fund their medical plans.

HEALTH COVERAGES

DESCRIPTION

Medicare Supplement
Standardized plans: A, B, C, D, F, F(hd), G, and N

Supplemental Health Insurance
Cancer
Dental
Critical Illness
Group Term Life
Short Term Disability
Hospital Indemnity/Limited Medical
Accident /Accidental Death and Dismemberment

Employer Stop Loss

Credit Disability

Supplemental product that complements Medicare.

Cover specific types of expenses not covered by basic health care policies.

Reinsurance for self-insured employers to cover cost of excess claims 
beyond a predetermined amount.

Provides benefit payments to the lender in the event of total disability 
due to a covered illness or injury during the term of coverage.

Health insurance products are issued and underwritten by one or more of the following companies: American National Insurance Company, American National Life Insurance Company of Texas,  
Standard Life and Accident Insurance Company and Farm Family Life Insurance Company.

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Board of Directors
JAMES E. POZZI
Chairman of the Board, President, Chief Executive Officer
American National Insurance Company  |  Galveston, Texas

WILLIAM C. ANSELL, CPA
Partner
Ham, Langston & Brezinia, LLP  |  Houston, TX

ARTHUR O. DUMMER
President
The Donner Company  |  Salt Lake City, Utah

FRANCES A. MOODY-DAHLBERG
Executive Director 
The Moody Foundation  |  Dallas, Texas

ROSS R. MOODY
Chairman of the Board, President, Chief Executive Officer
National Western Life Group, Inc.  |  Austin, TX

JAMES P. PAYNE
Retired Senior Vice President – Secretary
National Western Life Insurance Company  |  Austin, TX

E. J. “JERE” PEDERSON
Managing Director
CitareTX Management, LLC  |  Houston, TX

JAMES D. YARBROUGH
Mayor
Galveston, Texas

Advisory Directors
IRWIN M. HERZ, JR.
Partner
Greer, Herz & Adams, LLP  |  Galveston, Texas

R. EUGENE LUCAS
President and Director
Gal-Tex Hotel Corporation  |  Galveston, Texas

E. DOUGLAS McLEOD
Chairman of the Board
Moody Gardens, Inc. | Galveston, Texas

ROBERT L. MOODY, JR. 
President and Director
Moody Insurance Group, Inc.  |  Galveston, Texas

RUSSELL S. MOODY
Investments
League City, Texas

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Senior Management

C O R P O R AT E   O F F I C E R S

JAMES E. POZZI
Chairman of the Board, President, Chief Executive Officer
American National Insurance Company

JOHN J. DUNN, JR.
Executive Vice President, Chief Financial Officer, Treasurer
American National Insurance Company

JOHNNY D. JOHNSON
Executive Vice President, Corporate Business Process Officer,  
Chief Information Officer
American National Insurance Company

JOHN F. SIMON
Executive Vice President, Chief Life and Annuity Actuary
American National Insurance Company

S H A R E D   S E R V I C E S

DWAIN A. AKINS
Senior Vice President, Corporate Relations,  
Corporate Chief Compliance Officer
American National Insurance Company

MICHELLE M. BARTOWSKI
Senior Vice President, Finance
American National Insurance Company 

SCOTT F. BRAST
Senior Vice President, Real Estate/Mortgage Loan Investments
American National Insurance Company

BRIAN N. BRIGHT
Senior Vice President, Computing Services
American National Insurance Company

WILLIAM F. CARLTON
Senior Vice President, Corporate Controller
American National Insurance Company

BERNARD S. GERWEL
Senior Vice President, Corporate Digital Officer
American National Insurance Company

DEBORAH K. JANSON
Senior Vice President, Corporate Office, Chief Corporate Risk Officer 
American National Insurance Company

S. LIANE LATHAM
Senior Vice President and Actuary
American National Insurance Company

ANNE M. LEMIRE
Senior Vice President, Fixed Income and Equity Investments
American National Insurance Company

BRUCE M. LEPARD
Senior Vice President, Chief Human Resources Officer
American National Insurance Company

BRAD W. MANNING
Senior Vice President, Life Claims & Customer Contact Center
American National Insurance Company

M. SCOTT MARQUIS
Senior Vice President, Life Underwriting
American National Insurance Company

MEREDITH M. MITCHELL
Senior Vice President, Application Development and Support
American National Insurance Company

E. BRUCE PAVELKA
Senior Vice President, Life Policy Administration
American National Insurance Company

DR. JOHN WHITE III
Senior Vice President, Medical Director (Life, Health and Group)
American National Insurance Company

M A R K E T I N G

DAVID A. BEHRENS
Executive Vice President, Independent Marketing Group
American National Insurance Company

JAMES W. PANGBURN
Executive Vice President, Credit Insurance
American National Insurance Company

SHANNON L. SMITH
Executive Vice President, Chief Agencies Officer, Multiple Line
American National Insurance Company

HOYT J. STRICKLAND
Executive Vice President, Career Sales & Service Division
American National Insurance Company

TIMOTHY A. WALSH
Executive Vice President, Multiple Line and Property & Casualty Operations
American National Insurance Company

SCOTT C. CAMPBELL
Senior Vice President, Chief Marketing Officer, Multiple Line
American National Insurance Company

LEE C. FERRELL
Senior Vice President, Independent Marketing Group Operations
American National Insurance Company

RONALD C. PRICE
Senior Vice President, Chief Marketing Officer, Career Life Agencies
American National Insurance Company

JAMES P. STELLING
Senior Vice President, Health Insurance Operations
American National Insurance Company

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Vision

To be a leading provider of financial products  

and services for current and future generations.

Mission

We will earn the trust of our customers and  

of our diverse distribution partners by always  

acting with integrity and fairness, and by  

working to exceed expectations.

We are committed to teamwork and continuous 

improvement in all that we do.

We will be prudent stewards of our assets, 

conservative navigators of risk, and steadfast in  

our resolve to preserve and enhance our  

reputation for enduring strength and success.

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A M E R I C A N   N A T I O N A L   I N S U R A N C E   C O M P A N Y

One Moody Plaza  |  Galveston, Texas  |  AmericanNational.com