Quarterlytics / Consumer Cyclical / Auto - Dealerships / America's Car-Mart, Inc. / FY2022 Annual Report

America's Car-Mart, Inc.
Annual Report 2022

CRMT · NASDAQ Consumer Cyclical
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Ticker CRMT
Exchange NASDAQ
Sector Consumer Cyclical
Industry Auto - Dealerships
Employees 2280
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FY2022 Annual Report · America's Car-Mart, Inc.
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20 Annual Report

OUR MISSION
We strive to earn the repeat business

of our customers by providing quality 

vehicles, affordable payment terms, 

and excellent service.

OUR VISION
To be America’s best auto sales and 

finance company in the eyes of our 

associates and customers while 

improving the communities we serve.

OUR VALUES
Integrity • Respect • Compassion • 
Excellence

 
[This page intentionally left blank] 

To Our Fellow Shareholders: 

During 2022, we generated customer account growth of 8%, closed on two acquisitions, sold more than 
60,000 cars, and continued our aggressive internal investment plan. More than 50% of the cars we sold 
were to repeat customers. Everyone needs transportation to get to work, pick up kids from school, drive to 
the supermarket, or travel to medical appointments. People with credit challenges come to us because we 
treat them with dignity and respect; we help them buy a car which meets their needs. For some, the ability 
to make a timely car payment can be affected by a job change, illness, or an unexpected emergency. For 
others, general economic conditions may create a tightening in credit conditions resulting in customers 
coming to us looking for a solution to their transportation needs.  

Historically, during difficult economic times our business has continued to chug along as the universe of 
potential customers expands.  During 2008-2010, our comparable store sales increased 27.5% and we 
experienced some of our lowest historical credit losses. In good times and bad, if a customer has difficulty 
making a car payment our network of 2000+ associates help them bridge the gap and tries to keep the 
customer in their car and on the road. We give customers peace of mind in one stressful area of life: car 
ownership.  

Significant Top-Line Growth ($’s in millions) 

 
 
 
 
 
 
 
In response to the pandemic, massive public resources were directed towards helping people and 
businesses manage through uncertainty. A combination of fiscal spending plus ongoing stimulative 
monetary policy had many consequences, including both temporarily lowering credit losses and 
contributing to a 45% increase in the price of used cars over the preceding two years. Current vehicle 
scarcity creates affordability challenges, while inflation is spreading to other categories of goods and 
services. Fortunately, the job market is healthy, and customers’ incomes are rising to offset a portion of 
these price increases. In 2022, we saw credit losses begin to normalize as stimulus payments stopped, but 
only recently have the prices of used automobiles leveled. 

We will not try to predict the effects of moving from a zero-interest rate environment to one in which 
there is a charge: interest rates matter. The value of all streams of cash flow - whether actual or potential, 
leveraged or unleveraged, fixed or variable - are adjusting to this normalization. We retain our historically 
conservative financial position after an extended period of nominally free money, notwithstanding the 
increase in used vehicle prices, and continue to finance our growth predominantly through retained 
earnings. At April 30, 2022, our indebtedness totaled 36% of gross receivables and was nearly all non-
recourse to the Company. 

Against this challenging backdrop we focus on opportunity. We can gain significant market share across 
the markets we serve.  There is enormous unmet demand for our superior proposition:  we buy, transport, 
recondition, merchandise, and sell a car, financing it using our own capital resources.  We service all of 
our loans and do everything we can to keep our customers on the road.  Balancing the local, face-to-face 
character lending nature of our business with scale and technology increases our moat as we grow. 
Importantly, over the last two years we have made significant investments (both capitalized and 
expensed) in order to serve our customers better, more efficiently, and to grow faster.  

In light of the attractive returns earned on our receivables and our growth potential, two years ago we 
embarked on a broad investment program to update our platform and increase productivity. Our 
conservative balance sheet and cash-flow focus over many years has allowed us the ability to take 
advantage of market share opportunities that require investment, including: 

o a new system-wide enterprise resource planning software, 

o a new customer resource management system, 

o a new loan origination system providing omnichannel retail capacity, 

o centralized procurement and reconditioning, 

o increased centralization of critical support processes, 

o increased associate training, development and retention, 

o enhanced extended service contract products, 

o relocate or renovate our store base, supporting the ability to grow to 1,000+ customers per store. 

 
 
 
 
Active Customers 

2022 was important for our Company as the significance of these investments became obvious, though 
not all are complete or bearing fruit today.  Our confidence in both the timing of their completion and 
ultimate contribution is high. The investments of the last two years have allowed us to grow revenue by 
$468 million and support 14,000 additional customers by providing us more data, removing unnecessary 
steps, and improving our customers’ experiences throughout their journey.  Most importantly, these 
investments provide the foundation to serve dramatically more customers over time. We have been 
helping customers deal with friction for 41 years - now we are eliminating friction in our own processes.  

Our general managers’ earnings are directly related to the profits earned by their stores. For decades, our 
hyperlocal objectives incentivized us to focus conservatively, and primarily, on collections. Historically, 
our most successful sales oriented general managers worked hard at building the people and processes to 
serve an ever-increasing number of customers while keeping their eyes on collections. We have eleven 
stores which serve more than 1,000 customers (the number of customers served per store across the 
company is 618).  We will become more productive across the company by leveraging our entrepreneurial 
culture and incentive system, investing in the initiatives mentioned above, while continuing to centralize 
key support tasks.  Consequently, we expect the operating results of many of our stores to improve. We 
sold an average of 33 vehicles per month per store in fiscal 2022. The majority of our stores, however, 
should sell 40-50 vehicles per month. Currently, our journey is defined by transitioning from a collections 
company, which happens to sell, to a sales company that collects.  

While credit losses have risen from the lows experienced during the pandemic, collections per account per 
month also increased to $513 from $478 in 2021 and $438 in 2020. For fiscal year 2022, our net charge-
offs as a percentage of average finance receivables were 20.2%, well below the prior five-year and ten-
year averages of 25.5% and 26.5%, respectively. Net charge-off levels in the future should be closer to 
the lower end of our historical ranges. Even with longer term loans, our cash-on-cash returns are attractive 
when measured by our historical results. Growing our customer base and increasing the productivity of 
our stores is currently the best use of our capital.  

 
 
 
 
 
Acquisitions of well operated dealerships generate similar returns for our shareholders, an exit strategy 
for owner-operators, and future growth opportunities for their associates. In every town where we operate, 
customers are largely accessing credit through three different avenues: first, from used car dealers who 
provide indirect financing via third party finance companies, second, from regional “buy-here-pay-here” 
companies, and third, from smaller owner-operated dealerships. In our markets, the best competitors are 
generally a subset of the owner-operated dealerships - those operated by individuals who have chosen not 
to borrow excessively, focus on getting a sound automobile to their customers on reasonable terms, and 
provide both friendly service and disciplined collections. We believe we have developed a successful 
acquisition template which works for both parties, and we are eager to speak with able and honest owners.  

Return on Average Assets

11.2%

9.6%

7.7%

5.8%

4.9%

2.9%

14.0%

10.0%

8.8%

8.3%

9.5%

16.0%

14.0%

12.0%

10.0%

8.0%

6.0%

4.0%

2.0%

0.0%

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

Repurchasing shares at prices below intrinsic value has historically been a very good use of our capital. 
Over the last five years, we reduced fully diluted shares outstanding by 20%; over the last ten years, by 
37%. Our indebtedness is roughly equivalent to the amount we have spent, cumulatively, on share 
repurchases. We believe there is a gap between the promise of our long-term initiatives and the current 
price of our shares; however, we do not let short-term share price movements affect our long-term focus.  

Ten years ago, our growth strategy was primarily predicated on store additions. Five years ago, we 
discovered that supporting a high-quality general manager, and providing them with the right tools to run 
their business, is more important to our growth than a new location. Naturally, it’s important to update 
and refresh our existing facilities to deliver an experience consistent with our customers’ expectations. 
We will relocate an existing store, or open a new one, when market opportunities are favorable and 
returns justify such expenditures. These returns are driven by the right combination of location, personnel, 
and price. 

 
 
 
 
 
 
Return on Average Equity

29.4%

21.3%

19.4% 18.2%

15.7%

17.7% 16.6%

13.3%

10.2%

8.7%

5.0%

35.0%

30.0%

25.0%

20.0%

15.0%

10.0%

5.0%

0.0%

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

During the year, we added $229 million to net finance receivables, $33 million to inventories, spent $21 
million on capital expenditures, repurchased $35 million of our common stock, and had other net 
decreases in working capital of $34 million, a total of $284 million, while our debt, net of cash increased 
by $175 million; the net of these investments minus the increase in debt was $109 million for the year.  
Book value per share, has grown at a compound annual rate of 19% and 14% during the past 5 and 10 
years, respectively. As managers and owners, we are interested in deploying capital at the best rates of 
return available, and our opportunities for expansion and value creation have rarely been greater. 

Book Value per Share

 $80.00

 $70.00

 $60.00

 $50.00

 $40.00

 $30.00

 $20.00

 $10.00

 $-

$73.72 

$61.41 

$45.80 

$38.95 

$22.46 

$24.43 

$19.71 

$26.91 

$28.39 

$30.68 

$33.72 

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

 
 
 
 
 
 
 
  
 
 
We look to the future with enthusiasm, grateful for the hard work and dedication of our associates, 
appreciative of our customers' loyalty, and thankful for the support of our long-term shareholders.  Of 
course, we are actively pursuing, hiring, and welcoming knowledgeable professionals with specialized 
expertise to join us on our exciting journey. There is real purpose in our work, and we will continue to 
make a positive difference in the lives of our associates and our customers while improving the 
communities we serve. 

Thank you, 

Jeff Williams 

President and Chief Executive Officer

UNITED STATES  

SECURITIES AND EXCHANGE COMMISSION  
Washington, D.C. 20549  

FORM 10-K  

(Mark One)  

(cid:95)(cid:95)(cid:3)(cid:3)ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934  
For the fiscal year ended April 30, 2022 
OR  

(cid:134)(cid:134)(cid:3)(cid:3)TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934  

For the transition period from             to               
Commission file number 0-14939 

AMERICA’S CAR-MART, INC.  
(Exact name of registrant as specified in its charter)  

Texas 
(State or other jurisdiction of incorporation or organization)  
1805 North 2nd Street, Suite 401  
Rogers, Arkansas  
(Address of principal executive offices)  

63-0851141  
(IRS Employer Identification No)  

72756  
(Zip Code)  

(479) 464-9944 

(Registrant’s telephone number, including area code)  

Securities registered pursuant to Section 12(b) of the Act:  

Title of each class 
Common Stock, par value $0.01 per share 

Trading Symbol(s) 
CRMT 

Name of each exchange on which registered 
NASDAQ Global Select Market 

Securities registered pursuant to section 12(g) of the Act:  

None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes  (cid:134)(cid:3)  No  (cid:95)(cid:3) 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes  (cid:134)(cid:3) No  (cid:95)   
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such 
filing requirements for the past 90 days. Yes (cid:95) No (cid:134)(cid:3)(cid:3)
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of 
Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes (cid:95) No � 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or 
an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth 
company” in Rule 12b-2 of the Exchange Act. (Check one):  

(cid:95)(cid:3)Large accelerated filer (cid:3)          Accelerated filer    (cid:134)(cid:3)   
(cid:134)    Non-accelerated filer 

     Smaller reporting company    (cid:134)       Emerging growth company    (cid:134)       (cid:3)(cid:3)

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any 
new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  (cid:133) 

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal 
control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that 
prepared or issued its audit report. (cid:1409) 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes  (cid:134)(cid:3)  No  (cid:95)(cid:3)(cid:3)

(cid:3)

The aggregate market value of the registrant’s voting and non-voting common equity held by non-affiliates on October 31, 2021 was $712,616,493 
(5,963,817 shares), based on the closing price of the registrant’s common stock on October 29, 2021 of $119.49.  

There were 6,368,788 shares of the registrant’s common stock outstanding as of July 5, 2022.  

Portions of the registrant’s Proxy Statement to be furnished to stockholders in connection with its 2022 Annual Meeting of Stockholders are 

incorporated by reference in response to Part III of this report. 

DOCUMENTS INCORPORATED BY REFERENCE  

 
 
 
 
 
 
 
 
 
 
 
Forward-Looking Statements 

PART I 

This Annual Report on Form 10-K and the documents incorporated by reference in this Annual Report on 
Form 10-K contain “forward-looking statements” within the meaning of the Private Securities Litigation Reform 
Act of 1995. These forward-looking statements address the Company’s future objectives, plans and goals, as well 
as the Company’s intent, beliefs and current expectations regarding future operating performance, and can generally 
be identified by words such as “may,” “will,” “should,” “could,” “believe,” “expect,” “anticipate,” “intend,” “plan,” 
“foresee”  and  other  similar  words  or  phrases.  Specific  events  addressed  by  these  forward-looking  statements 
include, but are not limited to: 

• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

• 
• 
• 
• 
• 
• 
• 

operational infrastructure investments; 
same dealership sales and revenue growth; 
future revenue growth; 
receivables growth as related to revenue growth; 
customer growth; 
gross margin percentages; 
gross profit per retail unit sold; 
new dealership openings;  
performance of new dealerships; 
interest rates; 
future credit losses; 
the Company’s collection results, including but not limited to collections during income tax refund 
periods; 
seasonality;  
technological investments and initiatives;  
compliance with tax regulations; 
the Company’s business, operating and growth strategies; 
financing the majority of growth from profits; 
accessing the securitization market for future financing; and 
having adequate liquidity to satisfy the Company’s capital needs. 

These  forward-looking  statements  are  based  on  the  Company’s  current  estimates  and  assumptions  and 
involve various risks and uncertainties. As a result, you are cautioned that these forward-looking statements are not 
guarantees  of  future  performance,  and  that  actual  results  could  differ  materially  from  those  projected  in  these 
forward-looking  statements.  Factors  that  may  cause  actual  results  to  differ  materially  from  the  Company’s 
projections include those risks described elsewhere in this report, as well as: 

• 

• 

• 

• 
• 
• 
• 
• 

general economic conditions in the markets in which the Company operates, including but not limited 
to  supply  chain  disruptions,  as  well  as  fluctuations  in  gas  prices,  grocery  prices  and  employment 
levels; 
business  and  economic  disruptions  and  uncertainty  that  may  result  from  the  ongoing  COVID-19 
pandemic or any future adverse developments and any efforts to mitigate the financial impact and 
health risks associated with such developments; 
the  availability  of  credit  facilities  and  access  to  capital  through  securitization  financings  or  other 
sources on terms acceptable to us to support the Company’s business; 
the Company’s ability to underwrite and collect its contracts effectively; 
competition; 
dependence on existing management; 
ability to attract, develop and retain qualified general managers; 
availability of quality vehicles at prices that will be affordable to customers; 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
• 

• 

• 
• 

changes in consumer finance laws or regulations, including but not limited to rules and regulations 
that have recently been enacted or could be enacted by federal and state governments; 
ability  to  keep  pace  with  technological  advances  and  changes  in  consumer  behavior  affecting  our 
business;   
security breaches, cyber-attacks, or fraudulent activity; and 
the ability to successfully identify, complete and integrate new acquisitions. 

The Company undertakes no obligation to update or revise any forward-looking statements, whether as a 
result  of  new  information,  future  events  or  otherwise.  You  are  cautioned  not  to  place  undue  reliance  on  these 
forward-looking statements, which speak only as of the dates on which they are made. 

Item 1.  Business 

Business and Organization 

America’s  Car-Mart,  Inc.,  a  Texas  corporation  initially  formed  in  1981  (the  “Company”),  is  one  of  the 
largest publicly held automotive retailers in the United States focused exclusively on the “Integrated Auto Sales 
and Finance” segment of the used car market. References to the “Company” include the Company’s consolidated 
subsidiaries. The Company’s operations are principally conducted through its two operating subsidiaries, America’s 
Car Mart, Inc., an Arkansas corporation (“Car-Mart of Arkansas”), and Colonial Auto Finance, Inc., an Arkansas 
corporation (“Colonial”). Collectively, Car-Mart of Arkansas and Colonial are referred to herein as “Car-Mart.” 
The Company primarily sells older model used vehicles and provides financing for substantially all of its customers. 
Many of the Company’s customers have limited financial resources and would not qualify for conventional financing 
as  a  result  of  limited  credit  histories  or past  credit  problems.  As  of  April  30, 2022,  the  Company  operated  154 
dealerships located primarily in small cities throughout the South-Central United States. 

Impact of COVID-19 

In March 2020, the World Health Organization declared the outbreak of COVID-19 as a global pandemic, 
and,  throughout  2020  and  2021,  many  U.S.  states  and  localities  issued  lockdown  orders  which  impacted  the 
operations of our stores and consumer demand. While our dealerships remained open and operated under all CDC 
recommendations, the fluidity of the resulting environment led to uncertainty in regard to consumer demand and 
ongoing changes in government mandates, as well as unpredictable risks and challenges stemming from COVID-
19.  

Although the effects of the COVID-19 pandemic continue to evolve, and conditions have improved, we 
will continue to monitor the situation closely. The ultimate impact of this pandemic or a similar health epidemic is 
highly uncertain and subject to change. The extent of the impact of the COVID-19 pandemic on our operational and 
financial  performance  will  depend  on  future  developments,  including,  but  not  limited  to,  the  duration  of  the 
pandemic, its severity, availability and effectiveness of vaccines, related restrictions on travel, additional federal 
stimulus measures and enhanced unemployment benefits, if any. An extended period of economic disruption as a 
result of the COVID-19 pandemic has had and could continue to have a material impact on our business in regard 
to product supply and pricing, credit losses and consumer behavior. The COVID-19 pandemic may also intensify 
the risks described in the other risk factors disclosed in this Form 10-K. The COVID-19 pandemic, or any future 
outbreak  of  any  contagious  diseases  or  other  public  health  emergency,  could  continue  to,  and  may  materially, 
adversely affect our business, financial condition, liquidity and results of operations. 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Business Strategy 

In general, it is the Company’s objective to continue to expand its business using the same business model 

that has been developed and used by Car-Mart for over 40 years. This business strategy focuses on: 

Collecting Customer Accounts.  Collecting customer accounts is perhaps the single most important aspect 
of operating an Integrated Auto Sales and Finance used car business and is a focal point for dealership level and 
corporate  office  personnel  on  a  daily  basis.  The  Company  measures  and  monitors  the  collection  results  of  its 
dealerships using internally developed delinquency and account loss standards. Substantially all associate incentive 
compensation is tied directly or indirectly to collection results. The Company has a vice president of collections 
and support staff at the corporate level to work with field operators to improve credit results. This team monitors 
efficiencies and the effectiveness of account representatives as they work to improve customer success rates. The 
Company  has  also  implemented  several  collection  efforts  centrally  at  the  corporate  office  through  texting  to 
supplement the field efforts. Over the last five fiscal years, the Company’s annual credit losses as a percentage of 
sales have ranged from a high of 27.7% in fiscal 2018 to a low of 20.3% in fiscal 2021 (average of 24.4%), with 
the fiscal year 2021 credit loss percentage reflecting a $15.1 million decrease to the Company’s allowance for credit 
losses  primarily  related  to  improved  credit  losses  during  fiscal  2021,  following  a  $9.1  million  increase  to  the 
allowance in fiscal 2020 primarily as a result of COVID-19. During fiscal 2022, credit losses began to normalize to 
pre-pandemic levels, with credit losses as a percentage of sales at 24.2%. See Item 1A. Risk Factors for further 
discussion.  

Maintaining a Decentralized Operation. The Company’s dealerships operate on a decentralized basis. 
Each  dealership  is  ultimately  responsible  for  buying  and  selling  its  own  vehicles,  making  credit  decisions,  and 
collecting the contracts it originates in accordance with established policies and procedures. Approximately 50% of 
customers  make  their  payments  in  person  at  one  of  the  Company’s  dealerships.  This  decentralized  structure  is 
complemented  by  the  oversight  and  involvement  of  corporate  office  management  and  the  maintenance  of 
centralized  financial  controls,  including  monitoring  proprietary  credit  scoring,  establishing  standards  for  down-
payments and contract terms, and an internal compliance function. 

Expanding Through Controlled Organic Growth and Strategic Acquisitions. The Company grows by 
increasing revenues at existing dealerships and opening or acquiring new dealerships. The Company has historically 
viewed organic growth at its existing dealerships as its primary source for growth. The Company continues to make 
infrastructure  investments  in  order  to  improve  performance  of  existing  dealerships  and  to  support  growth  of  its 
customer count. The Company added three new dealerships during the year, ending fiscal 2022 with 154 locations. 
The Company intends to continue to add new dealerships, subject to favorable operating performance and available 
general manager talent to run these dealerships, and pursue strategic acquisition opportunities that it believes will 
enhance  its  brand  and  maximize  the  return  to  its  shareholders.  The  Company  has  successfully  completed 
acquisitions in two of the last three fiscal years and anticipates that future acquisitions will likely contribute to its 
growth. These plans are subject to change based on both internal and external factors.  

Selling Basic Transportation.  The Company focuses on selling basic and affordable transportation to its 
customers. The Company’s average retail sales price was $16,649 per unit in fiscal 2022, compared to $13,621 in 
fiscal 2021. Used vehicle pricing continues to increase due to the high demand and tight supply of used vehicles. In 
general, the demand for quality, used vehicles has increased due to shortage of new vehicles and fewer available 
used  vehicles  on  account  of  lower  repossessions.  The  Company  aims  to  keep  the  terms  of  its  installment  sales 
contracts relatively short (overall portfolio weighted average of 42.9 months), while balancing that with affordable 
payments. 

4 

 
 
 
 
 
 
 
 
 
Operating in Smaller Communities.  The majority of the Company’s dealerships are located in cities and 
towns  with  a  population  of  50,000  or  less.  The  Company  believes  that  by  operating  in  smaller  communities  it 
develops  strong  personal  relationships, resulting  in  better  collection  results.  Further,  the  Company  believes  that 
operating costs, such as salaries, rent and advertising, are lower in smaller communities than in major metropolitan 
areas. As the Company builds its infrastructure and certain aspects of the business become more centralized, we 
may expand and operate in larger cities.  

Enhanced Management Talent and Experience.  The Company seeks to hire honest and hardworking 
individuals  to  fill  entry  level  positions,  nurture  and  develop  these  associates,  and  promote  them  to  managerial 
positions from within the Company. By promoting from within, the Company believes it is able to train its associates 
in  the  Car-Mart  way  of  doing  business,  maintain  the  Company’s  unique  culture  and  develop  the  loyalty  of  its 
associates by providing opportunity for advancement. Due to growth, the Company has, to a larger extent, also had 
to look outside of the Company for associates possessing requisite skills and who share the values and appreciate 
the  unique  culture  the  Company  has  developed  over  the  years.  The  Company  has  been  able  to  attract  quality 
individuals via its General Manager Recruitment and Advancement team as well as other key areas. Management 
has determined that it will be increasingly difficult to grow the Company without looking for outside talent. The 
Company’s operating success has been a benefit for recruiting outside talent; however, the Company expects the 
hiring environment to continue to be challenging as a result of increasing wages, competition for qualified workers 
and the ongoing impact of COVID-19 on our business and operations.  

Cultivating  Customer  Relationships.  The  Company  believes  that  developing  and  maintaining  a 
relationship with  its  customers  is  critical  to  the  success  of  the  Company.  A  large  percentage  of  sales  at  mature 
dealerships are made to repeat customers, and the Company estimates an additional 10% to 15% of sales result from 
customer referrals. By developing a personal relationship with its customers, the Company believes it is in a better 
position to assist a customer, and the customer is more likely to cooperate with the Company should the customer 
experience financial difficulty during the term of his or her installment contract. The Company is able to cultivate 
these relationships through a variety of communication channels and the fact that a high percentage of customers 
make their payments in person at one of the Company’s dealerships on a weekly or bi-weekly basis. 

Business Strengths 

The Company believes it possesses a number of strengths or advantages that distinguish it from most of its 

competitors. These business strengths include: 

Experienced  and  Motivated  Management.    The  Company’s  senior  management  team  has  significant 
experience in the industry and an average tenure of nearly 20 years. Several of Car-Mart’s dealership managers 
have been with the Company for more than 10 years. Each dealership manager is compensated, at least in part, 
based upon the dealership’s profitability. A significant portion of the compensation of senior management is tied to 
stock performance. 

Proven Business Practices.  The Company’s operations are highly structured. While dealerships operate 
on  a  decentralized  basis,  the  Company  has  established  policies,  procedures,  and  business  practices  for  virtually 
every aspect of a dealership’s operations. Detailed online operating manuals are available to assist the dealership 
manager and office, sales and collections personnel in performing their daily tasks. As a result, each dealership is 
operated  in  a  uniform  manner.  Further,  corporate  office  personnel  monitor  the  dealerships’  operations  through 
weekly visits and a number of daily, weekly and monthly communications and reports.  

Low  Cost  Operator.    The  Company  has  structured  its  dealership  and  corporate  office  operations  to 
minimize operating costs. The number of associates employed at the dealership level is dictated by the number of 
active  customer  accounts  each  dealership  services.  Associate  compensation  is  standardized  for  each  dealership 
position and adjusted for various markets. Other operating costs are closely monitored and scrutinized. Technology 
is utilized to maximize efficiency. The Company monitors operating costs as a percentage of revenues, and per unit 
sold, and strives to provide excellent service at a low cost. 

5 

 
 
 
 
 
 
 
 
 
Well-Capitalized  /  Limited  External  Capital  Required  for  Growth.    As  of  April  30,  2022,  the 
Company’s debt to equity ratio (Revolving credit facilities and non-recourse notes payable divided by total equity 
on the Consolidated Balance Sheet) was 0.94 to 1.0. Excluding the amount of debt equal to cash, the Company’s 
adjusted debt to equity ratio (a non-GAAP measure) as of April 30, 2022 was 0.85 to 1.0, which the Company 
believes is lower than many of its competitors. Further, the Company believes it can fund a significant amount of 
its planned growth from net income generated from operations. Of the external capital that will be needed to fund 
growth, the Company plans to draw on its existing credit facilities, or renewals or replacements of those facilities, 
and participate in the securitization market, when appropriate. For a reconciliation of adjusted debt to equity ratio 
to the most directly comparable GAAP financial measure, see “Non-GAAP Financial Measure” included in “Part 
II, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.” 

Significant Expansion Opportunities.  The Company historically targets smaller communities in which 
to locate its dealerships (i.e., populations from 20,000 to 50,000), but is also operating in larger cities such as Tulsa, 
Oklahoma; Lexington, Kentucky; Springfield, Missouri; Chattanooga, Tennessee and Little Rock, Arkansas. The 
Company believes there are numerous suitable communities of various sizes within the twelve states in which the 
Company currently operates and other contiguous states to satisfy anticipated dealership growth for the next several 
years.  

Operations 

Operating Segment.  Each dealership is an operating segment with its results regularly reviewed by the 
Company’s chief operating decision maker in an effort to make decisions about resources to be allocated to the 
segment and to assess its performance. Individual dealerships meet the aggregation criteria for reporting purposes 
under the current accounting guidance. The Company operates in the Integrated Auto Sales and Finance segment 
of  the  used  car  market.  In  this  industry,  the  nature  of  the  sale  and  the  financing  of  the  transaction,  financing 
processes, the type of customer and the methods used to distribute the Company’s products and services, including 
the actual servicing of the contracts as well as the regulatory environment in which the Company operates, all have 
similar characteristics. Each dealership is similar in nature and only engages in the selling and financing of used 
vehicles. All individual dealerships have similar operating characteristics. As such, individual dealerships have been 
aggregated into one reportable segment. 

Dealership Organization.  Dealerships operate on a decentralized basis with centralized support by the 
corporate office in many areas. Each dealership is primarily responsible for buying and selling vehicles, making 
credit decisions, and servicing and collecting the installment contracts it originates. Dealerships also maintain their 
own records and make daily deposits. Dealership-level financial statements are prepared by the corporate office on 
a monthly basis. Depending on the number of active customer accounts, a dealership may have as few as three or 
as many as twenty-five full-time associates employed at that location. Associate positions at a large dealership may 
include a general manager, assistant manager(s), office manager, office clerk(s), service manager, purchasing agent, 
collections  personnel,  sales  personnel,  inventory  associates  (detailers),  and  on-call  drivers.  Dealerships  are 
generally open Monday through Saturday from 9:00 a.m. to 6:00 p.m. 

Dealership Locations and Facilities.  Below is a summary of dealerships operating during the fiscal years 

ended April 30, 2022, 2021 and 2020: 

Dealerships at beginning of year
Dealerships opened or acquired
Dealerships closed

    Dealerships at end of year

Years Ended April 30,
2021
148
3
-

151

2020
144
5
(1)

148

2022
151
3
-

154

6 

 
 
 
 
 
 
 
 
 
 
Below is a summary of dealership locations by state as of April 30, 2022, 2021 and 2020: 

Dealerships by State

Arkansas
Oklahoma
Missouri
Alabama
Texas
Kentucky
Georgia
Tennessee
Mississippi
Illinois
Indiana
Iowa

    Total

2022
38
30
18
16
13
12
9
8
5
3
1
1

154

As of April 30,
2021
38
28
18
16
13
12
9
7
5
3
1
1

151

2020
37
27
18
16
13
12
9
6
5
3
1
1

148

Dealerships are typically located in smaller communities. As of April 30, 2022, approximately 71% of the 
Company’s dealerships were located in cities with populations of less than 50,000. Dealerships are located on leased 
or owned property between one and three acres in size. When opening a new dealership, the Company will typically 
use an existing structure on the property to conduct business or purchase a modular facility while business at the 
new location develops. Dealership facilities typically range in size from 1,500 to 5,000 square feet. 

Purchasing.  The Company purchases vehicles primarily from wholesalers, new car dealers, individuals 
and auctions. Vehicle purchasing is performed by the Company’s purchasing agents, although dealership managers 
are authorized to purchase vehicles as needed, as well as a purchasing agent will purchase vehicles for one to three 
dealerships  depending  on  the  size  of  the  dealerships.  Purchasing  agents  report  to  the  dealership  manager,  or 
managers, for whom they make purchases. The Company centrally monitors the quantity and quality of vehicles 
purchased  and  continuously  compares  the  cost  of  vehicles  purchased  to  outside  valuation  sources  and  holds 
responsible parties accountable for results, including corporate level purchases from larger wholesale vendors that 
can supply a large quantity of high-quality vehicles. The Company has grown its preferred vendor network for used 
vehicles and plans to continue to leverage its industry partnerships. 

Generally, the Company purchases vehicles between 5 and 12 years of age with 70,000 to 150,000 miles 
and pays between $5,000 and $20,000 per vehicle. The Company focuses on providing basic transportation to its 
customers. The Company sells a variety of vehicles, that include primarily, sport utility vehicles, trucks, and sedans. 
The Company typically does not purchase sports cars or luxury cars. The Company’s purchasing agents or general 
managers inspect and test-drive almost every vehicle prior to a sale. The Company strives to purchase vehicles that 
require little or no repair as the Company has limited facilities to repair or recondition vehicles. The Company has 
formed relationships with recondition facilities to recondition vehicles, in particular repossessions and trades, in 
order to have access to lower cost vehicles.  

7 

 
 
 
 
 
 
 
 
Selling, Marketing and Advertising.  Dealerships generally maintain an inventory of 20 to 90 vehicles 
depending on the size and maturity of the dealership and the time of the year. Inventory turns over approximately 
7 to 9 times each year. Selling is done predominantly by the dealership manager, assistant manager, manager trainee 
or sales associate. Sales associates are paid a commission for sales that they make in addition to an hourly wage. 
Sales are made on an “as is” basis; however, customers are given an option to purchase a service contract which 
covers  certain  vehicle  components  and  assemblies.  For  covered  components  and  assemblies,  the  Company 
coordinates service with third-party service centers with which the Company typically has previously negotiated 
labor rates. The vast majority of the Company’s customers elect to purchase a service contract when purchasing a 
vehicle. Additionally, the Company offers its customers to whom financing is extended an accident protection plan 
product.  This  product  contractually  obligates  the  Company  to  cancel  the  remaining  amount  owed  on  a contract 
where the vehicle has been totaled, as defined in the plan, or the vehicle has been stolen. This product is available 
in most of the states in which the Company operates and the vast majority of financed customers elect to purchase 
this product when purchasing a vehicle in those states.  

The Company’s objective is to offer its customers basic transportation at a fair price and treat each customer 
in such a manner as to earn his or her repeat business. The Company attempts to build a positive reputation in each 
community where it operates and generate new business from such reputation as well as from customer referrals. 
The Company estimates that approximately 10% to 15% of the Company’s sales result from customer referrals. For 
mature dealerships, a large percentage of sales are to repeat customers. 

The Company primarily advertises using television, radio, local publications, internet and social media. In 
addition,  the  Company  periodically  conducts  promotional  sales  campaigns  in  an  effort  to  increase  sales.  The 
Company  uses  an  outside  marketing  firm  and  has  a  director  of  marketing  overseeing  the  Company’s  digital 
marketing efforts in order to broaden and increase the Company’s usage of digital and social media channels as a 
part of its marketing strategy. 

Underwriting and Finance.  The Company provides financing to substantially all of its customers who 
purchase a vehicle at one of its dealerships. The Company only provides financing to its customers for the purchase 
of  its  vehicles,  and  the  Company  does  not  provide  any  type  of  financing  to  non-customers.  The  Company’s 
installment sales contracts as of April 30, 2022, typically include down payments ranging from 0% to 20% (average 
of 6.4%), terms ranging from 18 months to 54 months (average of 42.9 months), and a fixed annual interest rate of 
16.5% (19.5% to 21.5% in Illinois) (weighted average of 16.5%).  

The Company requires that payments be made on a weekly, bi-weekly, semi-monthly or monthly basis, 
scheduled to coincide with the day the customer is paid by his or her employer. Upon the customer and the Company 
reaching a preliminary agreement as to financing terms, the Company obtains a credit application from the customer 
which includes information regarding employment, residence and credit history, personal references and a detailed 
budget itemizing the customer’s monthly income and expenses. Certain information is then verified by Company 
personnel. After the verification process, the dealership manager makes the decision to accept, reject or modify 
(perhaps obtain a greater down payment or suggest a lower priced vehicle) the proposed transaction. In general, the 
dealership  manager  attempts  to  assess  the  stability and  character  of  the  applicant.  The  dealership  manager  who 
makes the credit decision is ultimately responsible for collecting the contract, and his or her compensation is directly 
related to the collection results of his or her dealership. The Company provides centralized support to the dealership 
manager in the form of a proprietary credit scoring system used for monitoring and other supervisory assistance to 
assist with the credit decision. Credit quality is monitored centrally by corporate office personnel on a daily, weekly 
and monthly basis.  

8 

 
 
 
 
 
 
 
 
Collections.  All of the Company’s retail installment contracts are serviced by Company personnel at the 
dealership level. A high percentage of the Company’s customers make their payments in person at the dealership 
where they purchased their vehicle; however, in an effort to make paying convenient for its customers, the Company 
offers a variety of payment options. Customers can send their payments through the mail, set up ACH auto draft, 
make mobile and online payments, and make payments at certain money service centers. Each dealership closely 
monitors its customer accounts using the Company’s proprietary receivables and collections software that stratifies 
past  due  accounts  by  the  number  of  days  past  due.  The  vice  presidents  of  operations  and  the  area  operations 
managers  routinely  review  and  monitor  the  status  of  customer  collections  to  ensure  collection  activities  are 
conducted  in  compliance  with  applicable  policies  and  procedures.  In  addition,  the  vice  president  of  collections 
oversees  the  collections  department  and  provides  timely  oversight  and  additional  accountability  on  a  consistent 
basis. The Company believes that the timely response to past due accounts is critical to its collections success.  

The Company has established standards with respect to the percentage of accounts one and two weeks past 
due, 15 or more days past due and 30 or more days past due (delinquency standards), and the percentage of accounts 
where the vehicle was repossessed or the account was charged off that month (account loss standard).  

The  Company  works  very  hard  to  keep  its  delinquency  percentages  low  and  not  to  repossess  vehicles. 
Accounts  one  to  three  days  late  are  contacted  by  telephone  or  text  message.  Notes  from  each  contact  are 
electronically maintained in the Company’s computer system. The Company utilizes text messaging notifications 
which allows customers to elect to receive payment reminders and late notices via text message.   

The  Company  attempts  to  resolve  payment  delinquencies  amicably  prior  to  repossessing  a  vehicle.  If  a 
customer becomes severely delinquent in his or her payments, and management determines that timely collection 
of future payments is not probable, the Company will take steps to repossess the vehicle. Periodically, the Company 
enters into contract modifications with its customers to extend or modify the payment terms. The Company only 
enters into a contract modification or extension if it believes such action will increase the amount of monies the 
Company will ultimately realize on the customer’s account and will increase the likelihood of the customer being 
able  to  pay  off  the  vehicle  contract.  At  the  time  of  modification,  the  Company  expects  to  collect  amounts  due 
including accrued interest at the contractual interest rate for the period of delay. No other concessions are granted 
to customers, beyond the extension of additional time, at the time of modification. Modifications are minor and are 
made for pay day changes, minor vehicle repairs and other reasons. For those vehicles that are repossessed, the 
majority are returned or surrendered by the customer on a voluntary basis. Other repossessions are performed by 
Company personnel or third-party repossession agents. Depending on the condition of a repossessed vehicle, it is 
either resold on a retail basis through a Company dealership or sold for cash on a wholesale basis, primarily through 
physical or online auctions. 

New  Dealership  Openings.    Senior  management,  with  the  assistance  of  the  corporate  office  staff,  will 
make decisions with respect to the communities in which to locate a new dealership and the specific sites within 
those communities. New dealerships have historically been located in the general proximity of existing dealerships 
to  facilitate  the  corporate  office’s  oversight  of  the  Company’s  dealerships.  The  Company  intends  to  add  new 
dealerships,  subject  to  favorable  operating  performance  of  existing  dealerships  and  availability  of  qualified 
managers. Recently, the Company has opened new dealerships under experienced top performing general managers 
and may continue to do so in order to grow and leverage the talents of these experienced managers.  

9 

 
 
 
 
 
 
The Company’s approach with respect to new dealership openings has been one of gradual development. 
The manager in charge of a new dealership is normally a recently promoted associate who was an assistant manager 
at a larger dealership and in most cases participated in the formal manager-in-training program. The corporate office 
provides significant resources and support with pre-opening and initial operations of new dealerships. Historically, 
new dealerships have operated with a low level of inventory and personnel. As a result of the modest staffing level, 
the new dealership manager performs a variety of duties (i.e., selling, collecting and administrative tasks) during 
the  early  stages  of  his  or her  dealership’s  operations. As  the  dealership  develops  and  the  customer  base  grows, 
additional staff are hired. Some of the recent dealership openings have been in markets that support a higher volume 
of sales and these dealerships have opened with a higher level of inventory and staffing to accommodate the higher 
volumes. 

Monthly  sales  levels  at  new  dealerships  are  typically  substantially  less  than  sales  levels  at  mature 
dealerships.  Over  time,  new  dealerships  gain  recognition  in  their  communities,  and  a  combination  of  customer 
referrals and repeat business generally facilitates sales growth. Historically, sales growth at new dealerships could 
exceed 10% per year for a number of years, whereas mature dealerships typically experience annual sales growth 
but at a lower percentage than new dealerships. Due to continual operational initiatives, the Company is able to 
support higher  sales  levels,  and  recently  the  Company  has  raised  its  volume  expectation  level  of  new  locations 
somewhat as infrastructure improvements related to new dealership openings have improved.   

New dealerships are generally provided with approximately $1.5 million to $2.5 million in capital from the 
corporate office during the first few years of operation. These funds are used principally to fund receivables growth. 
After this start-up period, new dealerships can typically begin generating positive cash flow, allowing for some 
continuing growth in receivables without additional capital from the corporate office. As these dealerships become 
cash flow positive, a decision is made by senior management to either increase the investment due to favorable 
return rates on the invested capital, or  to deploy  capital elsewhere.  This limitation of capital  to new,  as well  as 
existing, dealerships serves as an important operating discipline. Dealerships must be profitable in order to grow 
and typically new dealerships can be profitable within the first year of opening. 

In  addition  to  opening  new  dealerships,  the  Company  believes  that  strategic  acquisitions  of  existing 
dealerships can complement the Company’s business and increase its profitability. In March 2020, the Company 
acquired the ongoing dealership assets of Taylor Motor Company and Auto Credit of Southern Illinois (collectively, 
“Taylor  Motors”)  based  in  Benton,  Illinois,  through  which  the  Company  acquired  three  dealerships  located  in 
Illinois. In January 2022, the Company purchased the ongoing dealership assets of Smart Auto Johnson City, Inc. 
in  Johnson  City,  Tennessee  and  agreed  to  purchase  ongoing  dealership  assets  in  Knoxville,  TN  by  the  end  of 
calendar  year  2022.  These  dealerships  are  established  businesses  with  an  expectation  of  sales  levels  similar  to 
mature dealerships. As part of its growth strategy, the Company will continue to evaluate other acquisitions and 
intends to consider and pursue future strategic acquisition opportunities that the Company believes will enhance 
our franchise and maximize the return to our shareholders. 

Corporate Office Oversight and Management.  The corporate office, based in Rogers, Arkansas, consists 
of regional vice presidents, area operations managers, regional inventory purchasing directors, a sales director, a 
vice  president  of  collections,  a  vice  president  inventory  operations,  a  director  of  audit  and  compliance  and 
compliance  auditors,  a  vice  president  of  human  resources,  a  director  of  general  manager  recruitment  and 
development, associate and management development personnel, accounting and management information systems 
personnel, administrative personnel and senior management. The corporate office monitors and oversees dealership 
operations. The corporate office has access to operating and financial information and reports on each dealership 
on a daily, weekly and monthly basis. This information includes cash receipts and disbursements, inventory and 
receivables levels and statistics, receivables aging and sales and account loss data. The corporate office uses this 
information to compile Company-wide reports, plan dealership visits and prepare monthly financial statements. 

10 

 
 
 
 
 
 
 
 
Periodically,  area  operations  managers,  regional  vice  presidents,  compliance  auditors  and  senior 
management visit the Company’s dealerships to inspect, review and comment on operations. The corporate office 
assists  in  training  new  managers  and  other  dealership  level  associates.  Compliance  auditors  visit  dealerships  to 
ensure policies and procedures are being followed and that the Company’s assets are being safe-guarded. In addition 
to financial results, the corporate office uses delinquency and account loss standards and a point system to evaluate 
a dealership’s performance. Also, bankrupt and legal action accounts and other accounts that have been written off 
at dealerships are handled by the corporate office in an effort to allow dealership personnel time to focus on more 
current accounts.  

The Company’s dealership managers meet monthly on an area, regional or Company-wide basis. At these 
meetings, corporate office personnel provide training and recognize achievements of dealership managers. Near the 
end of every fiscal year, the respective area operations manager, regional vice president and senior management 
conduct “projection” meetings with each dealership manager. At these meetings, the year’s results are reviewed and 
ranked relative to other dealerships, and both quantitative and qualitative goals are established for the upcoming 
year. The qualitative goals may focus on staff development, effective delegation, and leadership and organization 
skills.  Quantitatively,  the  Company  establishes  unit  sales  goals  and  profit  goals  based  on  invested  capital  and, 
depending on the circumstances, may establish delinquency, account loss or expense goals. 

The corporate office is also responsible for establishing policy, maintaining the Company’s management 
information systems, conducting compliance audits, orchestrating new dealership openings and setting the strategic 
direction for the Company. 

Industry 

Used Car Sales.  The market for used car sales in the United States is significant. Used car retail sales 
typically occur through franchised new car dealerships that sell used cars or independent used car dealerships. The 
Company operates in the Integrated Auto Sales and Finance segment of the independent used car sales and finance 
market.  Integrated  Auto  Sales  and  Finance  dealers  sell  and  finance  used  cars  to  individuals  with  limited  credit 
histories or past credit problems. Integrated Auto Sales and Finance dealers typically offer their customers certain 
advantages  over  more  traditional  financing  sources,  such  as  less  restrictive  underwriting  guidelines,  flexible 
payment  terms  (including  scheduling  payments  on  a  weekly  or  bi-weekly  basis  to  coincide  with  a  customer’s 
payday),  and  the  ability  to  make  payments  in  person,  an  important  feature  to  individuals  who  may  not  have  a 
checking account. 

Used Car Financing.  The used automobile financing industry is served by traditional lending sources such 
as banks, savings and loans, and captive finance subsidiaries of automobile manufacturers, as well as by independent 
finance companies and Integrated Auto Sales and Finance dealers. Many loans that flow through the more traditional 
sources have historically ended up packaged in the securitization markets. Despite significant opportunities, many 
of the traditional lending sources have not historically been consistent in providing financing to individuals with 
limited credit histories or past credit problems. Management believes traditional lenders have historically avoided 
this market because of its high credit risk and the associated collections efforts. Management believes that there 
was constriction in the financing sources that existed for the deep sub-prime automobile market after the financial 
crisis in 2008. Since the Company did not rely on securitizations, at that time, as a financing source, it was largely 
unaffected  by  the  credit  constrictions  during  the  crisis  and  was  able  to  continue  to  grow  its  revenue  level  and 
receivable  base.  Beginning  in  2012,  funding  for  the  deep  subprime  automobile  market  increased  significantly. 
Management attributed the increase to the ultra-low interest rate environment combined with the historical credit 
performance of the used automobile financing market during and after the recession. At this time, it is unclear what 
long term impact COVID-19 will have on the availability of consumer credit; however management expects the 
availability  of  consumer  credit  within  the  automotive  industry  to  continue  to  remain  high  when  compared  to 
historical trends.  

11 

 
 
 
 
 
 
 
 
 
Competition 

The  used  automotive  retail  industry  is  fragmented  and  highly  competitive.  The  Company  competes 
principally with other independent Integrated Auto Sales and Finance dealers, as well as with (i) the used vehicle 
retail operations of franchised automobile dealerships, (ii) independent used vehicle dealers, and (iii) individuals 
who sell used vehicles in private transactions. The Company competes for both the purchase and resale of used 
vehicles. The increased funding to the used automobile industry and the tight supply of used vehicles in our market 
has  led  to  increased  competitive  pressures  and  higher  purchase  and  retail  prices  which  have  been  the  primary 
contributors  to  the  Company’s  decision  in  recent  periods  to  allow  longer  term  lengths  and  slightly  lower  down 
payments in connection with our customer financing contracts. 

Management  believes  the  principal  competitive  factors  in  the  sale  of  its  used  vehicles  include  (i)  the 
availability  of  financing  to  consumers  with  limited  credit  histories  or  past  credit  problems,  (ii)  the  breadth  and 
quality of vehicle selection, (iii) pricing, (iv) the convenience of a dealership’s location, (v) the option to purchase 
a  service  contract  and  an  accident  protection  plan,  and  (vi)  customer  service.  Management  believes  that  its 
dealerships are not only competitive in each of these areas, but have some distinct advantages, specifically related 
to  the  provision  of  strong  customer  service.  The  Company’s  local  face-to-face  presence  combined  with  some 
centralized  support  through  digital  and  phone  allows  it  to  serve  customers  at  a  higher  level  by  forming  strong 
personal relationships. 

Seasonality 

Historically, the Company’s third fiscal quarter (November through January) has been the slowest period 
for  vehicle  sales.  Conversely,  the  Company’s  first  and  fourth  fiscal  quarters  (May  through  July  and  February 
through April) have historically been the busiest times for vehicle sales. Therefore, the Company generally realizes 
a higher proportion of its revenue and operating profit during the first and fourth fiscal quarters. The Company 
expects this pattern to continue in future years.  

If conditions arise that impair vehicle sales during the first or fourth fiscal quarters, the adverse effect on 

the Company’s revenues and operating results for the year could be disproportionately large.  

Regulation and Licensing 

The  Company  is  committed  to  a  culture  of  compliance  by  promoting  and  supporting  efforts  to  design, 
implement, manage, and maintain compliance initiatives. The Company’s operations are subject to various federal, 
state and local laws, ordinances and regulations pertaining to the sale and financing of vehicles. Under various state 
laws, the Company’s dealerships must  obtain a license in order to operate or relocate. These laws also regulate 
advertising and sales practices. The Company’s financing activities are subject to  federal laws such  as truth-in-
lending and equal credit opportunity laws and regulations as well as state and local motor vehicle finance laws, 
installment finance laws, usury laws and other installment sales laws. Among other things, these laws require that 
the  Company  limit  or  prescribe  terms  of  the  contracts  it  originates,  require  specified  disclosures  to  customers, 
restrict collections practices, limit the Company’s right to repossess and sell collateral, and prohibit discrimination 
against customers on the basis of certain characteristics including age, race, gender and marital status.  

The Company’s consumer financing and collection activities are also subject to oversight by the federal 
Consumer  Financial  Protection  Bureau  (“CFPB”),  which  has  broad  regulatory  powers  over  consumer  credit 
products and services such as those offered by the Company. Under a CFPB rule adopted in 2015, the Company’s 
finance subsidiary, Colonial, is deemed a “larger participant” in the automobile financing market and is therefore 
subject to examination and supervision by the CFPB. 

The states in which the Company operates impose limits on interest rates the Company can charge on its 
installment  contracts. These limits have generally been based  on either  (i) a  specified margin above the federal 
primary credit rate, (ii) the age of the vehicle, or (iii) a fixed rate.  

12 

 
 
 
 
 
 
 
 
We are subject to a variety of federal, state and local laws and regulations that pertain to the environment, 
including  compliance  with  regulations  concerning  the  use,  handing  and  disposal  of  hazardous  substances  and 
wastes.  

Management believes the Company is in compliance in all material respects with all applicable federal, 
state  and  local  laws,  ordinances  and  regulations;  however,  the  adoption  of  additional  laws,  changes  in  the 
interpretation  of  existing  laws,  or  the  Company’s  entrance  into  jurisdictions  with  more  stringent  regulatory 
requirements could have a material adverse effect on the Company’s used vehicle sales and finance business. 

Human Capital Resources 

At America’s Car-Mart, Inc., our associates are the heart of our business. Our associates are committed to 
making a difference for customers, their communities and each other. As of April 30, 2022, the Company, including 
its consolidated subsidiaries, employed a diverse associate base of approximately 2,100 full time associates. None 
of the Company’s employees are covered by a collective bargaining agreement, and the Company believes that its 
relations with its employees are positive. 

Diversity and Inclusion 

The Company’s culture is one that fosters diversity, equity and inclusion. We view diversity as an important 
factor  in  reflecting  the  values  and  cultures  of  all  our  associates.  Each  of  our  dealerships  is  a  locally  operated 
business, and our diversity must represent the communities in which we serve. The Company is an equal opportunity 
employer  that  strives  to  provide  an  inclusive  environment,  including  associates  that  represent  a  wide  range  of 
backgrounds,  cultures,  and  experiences.  The  Company’s  hiring  practices  are  designed  to  find  and  promote 
candidates reflecting the various communities in which we operate. As of April 30, 2022, 50% of the Company’s 
associates were women and 35% of our associates were racially or ethnically diverse. 

Employee Safety and Health 

Ensuring the safety of all associates is a critical priority for the Company. Associates are expected to stay 
informed about safety initiatives and to report unsafe conditions to their supervisor. Suppliers are expected to ensure 
that  employees  working  on  behalf  of  Car-Mart  adhere  to  all  of  the  Company’s  health  and  safety  policies, 
requirements and regulations. The Company’s specific annual safety goals are to eliminate all preventable work-
related injuries, illnesses and property damage and achieve 100% compliance with all established safety procedures. 
Internally, we track workplace injuries among associates, customers and other third parties at our facilities. With 
our comprehensive safety and education program and attention to proper procedures at our dealerships, the number 
of incidents is below industry standards for all retail locations. Our Risk Manager is responsible for safety education 
and training, and regularly reviews indicators and areas where risks and injuries can occur, helping to eliminate 
hazards.  General  Managers  at  each  dealership  are  responsible  for  safety  at  their  location  on  a  daily  basis,  and 
members of the safety committee at our corporate office are trained on CPR and other emergency procedures and 
regularly conduct drills for events such as a fire or tornado. Lastly, since the beginning of the COVID-19 pandemic, 
we have enhanced our cleaning procedures and implemented additional sanitizing measures, and we continue to 
follow recommendations from the CDC to keep our facilities clean, safe and sanitized. 

From a health perspective, the Company believes it is important to support the physical, mental, social, 
environmental and financial well-being of our Car-Mart associates at work and at home. The Company is committed 
to doing so with key initiatives that inspire associates to strive for long-term sustainable health and wellness for 
themselves and their families. We seek to educate and empower associates to improve and maintain their overall 
health. Further, we offer resources for preventive care, such as flu shots, vaccinations and other preventative health 
screenings. Associates have access to retirement investment plans and legal consultants to help them save for their 
future needs. The Company also offers professional resources that promote associates’ health and general well-
being. 

13 

 
 
 
 
 
 
 
 
 
 
 
 
Talent and Development 

The Company is committed to building a working environment and a culture that attracts, develops and 
retains  motivated  and  high-performing  associates.  The  Company  strives  to  provide  associates  with  broader 
challenging opportunities, an environment that encourages entrepreneurial thinking and the ability to develop their 
career. The success of our growth strategy and the operation of an organization that supports dealerships throughout 
12 states requires that we continue to seek, attract, hire and retain top talent at all levels of the Company. We offer 
a competitive compensation and benefits program, and an opportunity for our associates to grow personally and 
professionally, with an eye toward retirement and financial planning. 

The Company provides each associate with a comprehensive compensation package that is based on the 
role he or she fills. Our compensation philosophy is based on performance, both individually and as a company. 
Many of our associates have the opportunity to earn additional compensation through commissions, performance-
based salary increases and bonuses. All associates earn above minimum wage requirements under both state and 
federal law requirements. In addition, associates have a menu of benefit options to choose from to meet their needs. 

The Company offers multiple programs for associate training, mentoring and advancement. All associates 
are  required  complete  orientation  courses  in  culture,  safety,  discrimination,  sexual  harassment  and  other topics. 
Associates also have access to online training programs for the development of job-specific skills and leadership 
qualities. For example, the Company’s Future Managers training program allows associates to learn all facets of 
operating a Car-Mart store from vehicle  inventory  and facility  management  to profit and loss statements, while 
acquiring management techniques and soft leadership skills. In addition, the Company created its “Car-Mart U” 
training program to build on the foundation established in the Future Managers program by providing a series of 
classes  that  prepare  Assistant  Managers  for  a  General  Manager  or  other  management  role  by  introducing  new 
curriculum focused on leadership training, business concepts and customer experience. We believe such programs 
demonstrate the Company’s commitment to the long-term growth, motivation and success of our associates. 

Available Information 

The Company’s website is located at www.car-mart.com. The Company makes available on this website, 
free of charge, access to its annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 
8-K and all amendments to those reports, as well as proxy statements and other information the Company files with, 
or  furnishes  to,  the  Securities  and  Exchange  Commission  (“SEC”)  as  soon  as  reasonably  practicable  after  the 
Company electronically submits this material to the SEC. The information contained on the website or available by 
hyperlink  from  the  website  is  not  incorporated  into  this  Annual  Report  on  Form  10-K  or  other  documents  the 
Company files with, or furnishes to, the SEC.  

Executive Officers of the Registrant 

The following table provides information regarding the executive officers of the Company as of April 30, 

2022: 

Name 

Age 

Position with the Company 

Jeffrey A. Williams……………….. 

59 

  President,  Chief  Executive  Officer  and 

Director 

Vickie D. Judy…... ………………. 

Leonard L. Walthall………………. 

56 

56 

  Chief Financial Officer 

  Chief Operating Officer 

14 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Jeffrey A. Williams has served as Chief Executive Officer of the Company since January 2018, President 
of the Company since March 2016, and as a director since 2011. Before becoming President in March 2016, Mr. 
Williams served as Chief Financial Officer, Secretary and Vice President Finance of the Company since October 
2005. Mr. Williams is a Certified Public Accountant, inactive, and prior to joining the Company, his experience 
included approximately seven years in public accounting with Arthur Andersen & Co. and Coopers and Lybrand 
LLC  in  Tulsa,  Oklahoma  and  Dallas,  Texas.  His  experience  also  includes  approximately  five  years  as  Chief 
Financial  Officer  and  Vice  President  of  Operations  of  Wynco,  LLC,  a  nationwide  distributor  of  animal  health 
products.  

Vickie D. Judy has served as Chief Financial Officer of the Company since January 2018 and served as 
Secretary of the Company from May 2018 to August 2019. Before becoming Chief Financial Officer, Ms. Judy 
served as Principal Accounting Officer since March 2016 and Vice President of Accounting since August 2015. 
She joined the Company in May 2010, serving as Controller and Director of Financial Reporting. Ms. Judy is a 
Certified Public Accountant and prior to joining the Company her experience included approximately five years in 
public accounting with Arthur Andersen & Co. and approximately 17 years at National Home Center, Inc., a home 
improvement products and building materials retailer, most recently as Vice President of Financial Reporting.  

Leonard L. Walthall has served as Chief Operating Officer of the Company since August 2019. Before 
becoming Chief Operating Officer, Mr. Walthall served as the Company’s Field Operations Officer since March 
2016,  and  previously  served  as  the  Company’s  Vice  President  of  Operations  since  March  2009  and  as  a  store 
manager for approximately 20 years.  

Item 1A.  Risk Factors 

The Company is subject to various risks. The following is a discussion of risks that could materially and 

adversely affect the Company’s business, operating results, and financial condition. 

Risks Related to the COVID-19 Pandemic 

The continuing effects of, and any future adverse developments relating to, the COVID-19 pandemic or similar 
health crises could have a significant negative impact on our business, sales, results of operations and financial 
condition. 

The  global outbreak  of  COVID-19  led  to  severe  disruptions  in  general  economic  activities,  particularly 
retail operations, as businesses and federal, state, and local governments implemented mandates to mitigate this 
public health crisis. The pandemic has affected consumer demand and the overall health of the U.S. economy. The 
continuing  effects  of  these  conditions  or  any  future  outbreaks  of  the  pandemic  or  similar  health  crises  could 
negatively  impact  all  aspects  of  our  business,  including  used  vehicle  sales  and  financing,  finance  receivable 
collections, repossession activity and inventory acquisition. Our business is also dependent on the continued health 
and productivity of our associates, including management teams, throughout this crisis. The consequences of any 
ongoing or future adverse public health developments relating to the COVID-19 outbreak could have a material 
adverse effect on our business, sales, results of operations and financial condition. 

Additionally,  our  liquidity  could  be  negatively  impacted  if  economic  conditions  resulting  from  the 
pandemic were to once again deteriorate, which could require us to pursue additional sources of financing to obtain 
working capital, maintain appropriate inventory levels, support the origination of vehicle financing, and meet our 
financial  obligations.  Capital  and  credit  markets  were  significantly  affected  by  onset  of  the  crisis  and  could  be 
disrupted once again by any future wave of the virus or outbreak of a new coronavirus variant, and our ability to 
obtain any new or additional financing is not guaranteed and largely dependent upon evolving market conditions 
and other factors.  

15 

 
 
 
 
 
 
 
The extent to which the COVID-19 pandemic or any similar public health crisis ultimately impacts our 
business, sales, results of operations and financial condition will depend on future developments, which are highly 
uncertain and cannot be predicted, including, but not limited to, the duration and future spread of the outbreak, the 
distribution  of  vaccines,  and  the  extent  to  which  economic  and  operating  conditions  are  affected  by  any  future 
adverse developments relating to the pandemic. 

Risks Related to the Company’s Business, Industry, and Markets 

A reduction in the availability or access to sources of inventory could adversely affect the Company’s business by 
increasing the costs of vehicles purchased.  

The Company acquires vehicles primarily through wholesalers, new car dealers, individuals and auctions. 
There can be no assurance that sufficient inventory will continue to be available to the Company or will be available 
at  comparable  costs.  Any  reduction  in  the  availability  of  inventory  or  increases  in  the  cost  of  vehicles  could 
adversely affect gross margin percentages as the Company focuses on keeping payments affordable to its customer 
base. The Company could have to absorb a portion of cost increases. The supply of vehicles at appropriate prices 
available  to  the  Company  is  significantly  affected  by  overall  new  car  sales  volumes,  which  were  negatively 
impacted by the business and economic disruptions following the outbreak of the COVID-19 pandemic and have 
historically been materially and adversely affected by prior economic downturns. Any future decline in new car 
sales could further adversely affect the Company’s access to and costs of inventory. Our ability to source vehicles 
could also be impacted by the closure of auctions and wholesalers as a result of any future public health crisis, 
adverse economic conditions, or other factors.  

The used automotive retail industry is fragmented and highly competitive, which could result in increased costs to 
the Company for vehicles and adverse price competition. Increased competition on the financing side of the business 
could result in increased credit losses. 

The Company competes principally with other independent Integrated Auto Sales and Finance dealers, and 
with  (i)  the  used  vehicle  retail  operations  of  franchised  automobile  dealerships,  (ii)  independent  used  vehicle 
dealers, and (iii) individuals who sell used vehicles in private transactions. The Company competes for both the 
purchase and resale, which includes, in most cases, financing for the customer, of used vehicles. The Company’s 
competitors may sell the same or similar makes of vehicles that Car-Mart offers in the same or similar markets at 
competitive  prices.  Increased  competition  in  the  market,  including  new  entrants  to  the  market,  could  result  in 
increased wholesale costs for used vehicles and lower-than-expected vehicle sales and margins. Further, if any of 
the Company’s competitors seek to gain or retain market share by reducing prices for used vehicles, the Company 
would  likely  reduce  its  prices  in  order  to  remain  competitive,  which  may  result  in  a  decrease  in  its  sales  and 
profitability  and  require  a  change  in  its  operating  strategies.  Increased  competition  on  the  financing  side  puts 
pressure on contract structures and increases the risk for higher credit losses. More qualified applicants have more 
financing options on the front-end, and if events adversely affecting the borrower occur after the sale, the increased 
competition  may  tempt  the  borrower  to  default  on  their  contract  with  the  Company  in  favor  of  other  financing 
options, which in turn increases the likelihood of the Company not being able to save that account. 

16 

 
 
 
 
The  used  automotive  retail  industry  operates  in  a  highly  regulated  environment  with  significant  attendant 
compliance costs and penalties for non-compliance. 

The  used  automotive  retail  industry  is  subject  to  a  wide  range  of  federal,  state,  and  local  laws  and 
regulations,  such  as  local  licensing  requirements  and  laws  regarding  advertising,  vehicle  sales,  financing,  and 
employment practices. Facilities and operations are also subject to federal, state, and local laws and regulations 
relating to environmental protection and human health and safety. The violation of these laws and regulations could 
result in administrative, civil, or criminal penalties against the Company or in a cease and desist order. As a result, 
the  Company  has  incurred,  and  will  continue  to  incur,  capital  and  operating  expenditures,  and  other  costs  of 
complying with these laws and regulations. Further, over the past several years, private plaintiffs and federal, state, 
and local regulatory and law enforcement authorities have increased their scrutiny of advertising, sales and finance 
activities  in  the  sale  of  motor  vehicles.  Additionally,  the  Company’s  finance  subsidiary,  Colonial,  is  deemed  a 
“larger participant” in the automobile finance market and is therefore subject to examination and supervision by the 
CFPB, which has broad regulatory powers over consumer credit products and services such as those offered by the 
Company. 

Recent  and  future  disruptions  in  domestic  and  global  economic  and  market  conditions  could  have  adverse 
consequences for the used automotive retail industry in the future and may have greater consequences for the non-
prime segment of the industry. 

In the normal course of business, the used automotive retail industry is subject to changes in regional U.S. 
economic conditions, including, but not limited to, interest rates, gasoline prices, inflation, personal discretionary 
spending levels, and consumer sentiment about the economy in general. Recent and future disruptions in domestic 
and global economic and market conditions, including rising gasoline and grocery prices and interest rate increases, 
or  significant  changes  in  the  political  environment  (such  as  the  ongoing  military  conflict  between  Ukraine  and 
Russia) and/or public policy, could adversely affect consumer demand or increase the Company’s costs, resulting 
in lower  profitability for the Company.  Due  to  the Company’s  focus on  non-prime customers, its actual rate of 
delinquencies, repossessions and credit losses on contracts could be higher under adverse economic conditions than 
those experienced in the automotive retail finance industry in general.  

The United States has experienced a recession as a result of the outbreak of COVID-19 and the outlook for 
the  U.S.  economy  remains  uncertain,  which  may  adversely affect  the  Company’s  financial  condition,  results  of 
operations and liquidity. Periods of economic slowdown or recession are often characterized by high unemployment 
and diminished availability of credit, generally resulting in increases in delinquencies, defaults, repossessions and 
credit  losses.  Further,  periods  of  economic  slowdown  may  also  be  accompanied  by  temporary  or  prolonged 
decreased  consumer  demand  for  motor  vehicles  and  declining  used  vehicle  prices.  Significant  increases  in  the 
inventory of used vehicles during periods of economic slowdown or recession may also depress the prices at which 
repossessed automobiles may be sold or delay the timing of these sales. The prices of used vehicles are variable and 
a rise or decline in the used vehicle prices may have an adverse effect on the Company’s business. The Company 
is unable to predict with certainty the future impact of the most recent global economic conditions on consumer 
demand in our markets or on the Company’s costs. 

The Company’s business is geographically concentrated; therefore, the Company’s results of operations may be 
adversely affected by unfavorable conditions in its local markets. 

The Company’s performance is subject to local economic, competitive, and other conditions prevailing in 
the twelve states where the Company operates. The Company provides financing in connection with the sale of 
substantially  all  of  its  vehicles.  These  sales  are  made  primarily  to  customers  residing  in  Alabama,  Arkansas, 
Georgia, Illinois, Kentucky, Mississippi, Missouri, Oklahoma, Tennessee and Texas with approximately 27.4% of 
revenues  resulting  from  sales  to  Arkansas  customers.  The  Company’s  current  results  of  operations  depend 
substantially on general economic conditions and consumer spending habits in these local markets. Any decline in 
the general economic conditions or decreased consumer spending in these markets may have a negative effect on 
the Company’s results of operations. 

17 

 
 
 
 
  
 
 
The Company’s growth strategy is dependent upon the following factors: 

(cid:120)  Favorable  operating  performance.  Our  ability  to  expand  our  business  through  additional  dealership 
openings or strategic acquisitions is dependent on a sufficiently favorable level of operating performance 
to support the management, personnel and capital resources necessary to successfully open and operate or 
acquire new locations.  

(cid:120)  Availability of suitable dealership sites. Our ability to open new dealerships is subject to the availability of 
suitable dealership sites in locations and on terms favorable to the Company. If and when the Company 
decides  to  open  new  dealerships,  the  inability  to  acquire  suitable  real  estate,  either  through  lease  or 
purchase, at favorable terms could limit the expansion of the Company’s dealership base. In addition, if a 
new dealership is unsuccessful and we are forced to close the dealership, we could incur additional costs if 
we are unable to dispose of the property in a timely manner or on terms favorable to the Company. Any of 
these circumstances could have a material adverse effect on the Company’s expansion strategy and future 
operating results. 

(cid:120)  Ability to attract and retain management for new dealerships. The success of new dealerships is dependent 
upon the Company being able to hire and retain additional competent personnel. The market for qualified 
employees in the industry and in the regions in which the Company operates is highly competitive. If we 
are  unable  to  hire  and  retain  qualified  and  competent  personnel  to  operate  our  new  dealerships,  these 
dealerships  may  not  be  profitable,  which  could  have  a  material  adverse  effect  on  our  future  financial 
condition and operating results. 

(cid:120)  Availability  and  cost  of  vehicles.  The  cost  and  availability  of  sources  of  inventory  could  affect  the 
Company’s  ability  to  open  new  dealerships.  The  long-term  impacts  of  the  economic  downturn  due  to 
COVID-19 on new car sales volumes and the ability of auctions and wholesalers to continue to operate is 
uncertain. Any of these factors could potentially have a significant negative effect on the supply of vehicles 
at appropriate prices available to the Company in future periods. This could also make it difficult for the 
Company  to  supply  appropriate  levels  of  inventory  for  an  increasing  number  of  dealerships  without 
significant additional costs, which could  limit our  future  sales or reduce future  profit  margins if  we  are 
required to incur substantially higher costs to maintain appropriate inventory levels. 

(cid:120)  Acceptable levels of credit losses at new dealerships. Credit losses tend to be higher at new dealerships due 
to fewer repeat customers and less experienced associates; therefore, the opening of new dealerships tends 
to increase the Company’s overall credit losses. In addition, new dealerships may experience higher than 
anticipated credit losses, which may require the Company to incur additional costs to reduce future credit 
losses  or  to  close  the  underperforming  locations  altogether.  Any  of  these  circumstances  could  have  a 
material adverse effect on the Company’s future financial condition and operating results. 

(cid:120)  Ability to successfully identify, complete and integrate new acquisitions. Part of our current growth strategy 
includes  strategic  acquisitions  of  dealerships.  We  could  have  difficulty  identifying  attractive  target 
dealerships,  completing  the  acquisition  or  integrating  the  acquired  business’  assets,  personnel  and 
operations with our own. Acquisitions are accompanied by a number of inherent risks, including, without 
limitation,  the  difficulty  of  integrating  acquired  companies  and  operations;  potential  disruption  of  our 
ongoing business and distraction of our management or the management of the target company; difficulties 
in maintaining controls, procedures and policies; potential impairment of relationships with associates and 
partners as a result of any integration of new personnel; potential inability to manage an increased number 
of locations and associates; failure to realize expected efficiencies, synergies and cost savings; or the effect 
of any government regulations which relate to the businesses acquired. 

18 

 
 
 
 
 
 
 
 
 
 
The Company’s business is subject to seasonal fluctuations.  

Historically, the Company’s third fiscal quarter (November through January) has been the slowest period 
for  vehicle  sales.  Conversely,  the  Company’s  first  and  fourth  fiscal  quarters  (May  through  July  and  February 
through April) have historically been the busiest times for vehicle sales. Therefore, the Company generally realizes 
a higher proportion of its revenue and operating profit during the first and fourth fiscal quarters. The Company 
expects this pattern to continue in future years.  

If conditions arise that impair vehicle sales during the first or fourth fiscal quarters, the adverse effect on 

the Company’s revenues and operating results for the year could be disproportionately large.  

Risks Related to the Company’s Operations 

The Company may have a higher risk of delinquency and default than traditional lenders because it finances its 
sales of used vehicles to credit-impaired borrowers. 

Substantially all of the Company’s automobile contracts involve financing to individuals with impaired or 
limited credit histories, or higher debt-to-income ratios than permitted by traditional lenders. Financing made to 
borrowers who are restricted in their ability to obtain financing from traditional lenders generally entails a higher 
risk of delinquency, default and repossession, and higher losses than financing made to borrowers with better credit. 
Delinquency  interrupts the flow of projected interest income  and  repayment  of principal from a contract, and a 
default can ultimately lead to a loss if the net realizable value of the automobile securing the contract is insufficient 
to  cover  the  principal  and  interest  due  on  the  contract  or  if  the  vehicle  cannot  be  recovered.  The  Company’s 
profitability depends, in part, upon its ability to properly evaluate the creditworthiness of non-prime borrowers and 
efficiently  service  such  contracts.  Although  the  Company  believes  that  its  underwriting  criteria  and  collection 
methods enable it to manage the higher risks inherent in financing made to non-prime borrowers, no assurance can 
be given that such criteria or methods will afford adequate protection against such risks. If the Company experiences 
higher  losses  than  anticipated,  its  financial  condition,  results  of  operations  and  business  prospects  could  be 
materially and adversely affected. 

The Company’s allowance for credit losses may not be sufficient to cover actual credit losses, which could adversely 
affect its financial condition and operating results. 

When applicable, the Company has to recognize losses resulting from the inability of certain borrowers to 
pay contracts and the insufficient realizable value of the collateral securing contracts. The Company maintains an 
allowance  for  credit  losses  in  an  attempt  to  cover  credit  losses  expected  to  be  incurred  on  the  portfolio  at  the 
measurement date. Additional credit losses will likely occur in the future and may occur at a rate greater than the 
Company has experienced to date. The allowance for credit losses represents management’s best estimate of lifetime 
expected  losses  based  on  reasonable  and  supportable  forecasts,  historical  credit  loss  experience  and  other 
quantitative  considerations,  such  as  delinquency  levels,  collateral  values,  current  economic  conditions  and 
underwriting and collections practices. This evaluation is inherently subjective as it requires estimates of material 
factors that may be susceptible to significant change. If the Company’s assumptions and judgments prove to be 
incorrect,  its  current  allowance  may  not  be  sufficient  and  adjustments  may  be  necessary  to  allow  for  different 
economic conditions or adverse developments in its contract portfolio which could adversely affect the Company’s 
financial  condition  and  results  of  operations.  In  the  fourth  quarter  of  fiscal  2021,  the  Company  decreased  its 
allowance for credit losses from 26.5% to 24.5% of the principal balance of our finance receivables, primarily due 
to improved credit losses and delinquencies, as well as changes in our outlook for projected losses. The allowance 
for credit losses remains at 24.5% at April 30, 2022. Any future deterioration in economic conditions may result in 
additional future credit losses that may not be fully reflected in the allowance for credit losses.  

19 

 
 
 
 
 
 
The Company’s success depends upon the continued contributions of its management teams and the ability to attract 
and retain qualified employees. 

The  Company  is  dependent  upon  the  continued  contributions  of  its  management  teams.  Because  the 
Company maintains a decentralized operation in which each dealership is responsible for buying and selling its own 
vehicles, making credit decisions and collecting contracts it originates, the key employees at each dealership are 
important factors in the Company’s ability to implement its business strategy. Consequently, the loss of the services 
of key employees could have a material adverse effect on the Company’s results of operations. In addition, when 
the Company decides to open new dealerships, the Company will need to hire additional personnel. The market for 
qualified employees in the industry and in the regions in which the Company operates is highly competitive and 
may  subject  the  Company  to  increased  labor  costs  during  periods  of  low  unemployment  or  times  of  increased 
competition for labor.  

The Company’s business is dependent upon the efficient operation of its information systems.  

The Company relies on its information systems in managing its sales, inventory, consumer financing, and 
customer information effectively. The failure of the Company’s information systems to perform as designed, or the 
failure to maintain and continually enhance or protect the integrity of these systems, could disrupt the Company’s 
business, impact sales and profitability, or expose the Company to customer or third-party claims.  

Security breaches, cyber-attacks or fraudulent activity could result in damage to the Company's operations or lead 
to reputational damage. 

Our information and technology systems are vulnerable to damage or interruption from computer viruses, 
network  failures,  computer  and  telecommunications  failures,  infiltration  by  unauthorized  persons  and  security 
breaches, usage errors by our employees, power outages and catastrophic events such as fires, tornadoes, floods, 
hurricanes and earthquakes. A security breach of the Company's computer systems could also interrupt or damage 
its operations or harm its reputation. In addition, the Company could be subject to liability if confidential customer 
information is misappropriated from its computer systems. Any compromise of security, including security breaches 
perpetrated  on  persons  with  whom  the  Company  has  commercial  relationships,  that  result  in  the  unauthorized 
release of its users’ personal information, could result in a violation of applicable privacy and other laws, significant 
legal  and  financial  exposure,  damage  to  the  Company's  reputation,  and  a  loss  of  confidence  in  the  Company's 
security measures, which could harm its business. Any compromise of security could deter people from entering 
into  transactions  that  involve  transmitting  confidential  information  to  the  Company's  systems  and  could  harm 
relationships with the Company's suppliers, which could have a material adverse effect on the Company's business. 
Actual or anticipated attacks may cause the Company to incur increasing costs, including costs to deploy additional 
personnel and protection technologies, train employees, and engage third-party experts and consultants. Despite the 
implementation of security measures, these systems may still be vulnerable to physical break-ins, computer viruses, 
programming  errors,  attacks  by  third  parties  or  similar  disruptive  problems.  The  Company  may  not  have  the 
resources or technical sophistication to anticipate or prevent rapidly evolving types of cyber-attacks. 

Most of the Company's customers provide personal information when applying for financing. The Company 
relies on encryption and authentication technology to provide security to effectively store and securely transmit 
confidential information. Advances in computer capabilities, new discoveries in the field of cryptography or other 
developments  may  result  in  the  technology  used by the  Company  to  protect  transaction  data  being  breached  or 
compromised. 

In addition, many of the third parties who provide products, services, or support to the Company could also 
experience any of the above cyber risks or security breaches, which could impact the Company's customers and its 
business and could result in a loss of customers, suppliers, or revenue. 

20 

 
 
 
We  may  be  unable  to  keep  pace  with  technological  advances  and  changes  in  consumer  behavior  affecting  our 
business, which could adversely affect our business, financial condition and results of operations. 

We rely on our information technology systems to facilitate digital sales leads. Our ability to optimize our 
digital sales platform is affected by online search engines and classified sites that are not direct competitors but that 
may direct online traffic to the websites of competing automotive retailers. These third-party sites could make it 
more difficult for us to market our vehicles online and attract customers to our online offerings. Further, to address 
changes in consumer buying preferences and to improve customer experience, inventory procurement and recruiting 
and training, we make corresponding technology and systems upgrades. We may not be able to establish sufficient 
technological upgrades to support evolving consumer buying preferences and to keep pace with our competitors. If 
these systems fail to perform as designed or if we fail to respond effectively to consumer buying preferences or 
keep pace with technological advances by our competitors, it could have a material adverse effect on our business, 
financial condition and results of operations. 

Changes in the availability or cost of capital and working capital financing could adversely affect the Company’s 
growth and business strategies, and volatility and disruption of the capital and credit markets and adverse changes 
in the global economy could have a negative impact on the Company’s ability to access the credit markets in the 
future and/or obtain credit on favorable terms.  

The Company generates cash from income from continuing operations. The cash is primarily used to fund 
finance receivables growth. To the extent finance receivables growth exceeds income from continuing operations, 
generally the Company increases its borrowings under its revolving credit facilities and more recently, accessing 
the securitization market, to provide the cash necessary to fund operations. On a long-term basis, the Company 
expects its principal sources of liquidity to consist of income from continuing operations and borrowings under 
revolving  credit  facilities  and/or  term  securitizations.  Any  adverse  changes  in  the  Company’s  ability  to  borrow 
under  revolving  credit  facilities  or  accessing  the  securitization  market,  or  any  increase  in  the  cost  of  such 
borrowings, would likely have a negative impact on the Company’s ability to finance receivables growth which 
would  adversely  affect  the  Company’s  growth  and  business  strategies.  Further,  the  Company’s  current  credit 
facilities and non-recourse notes payable contain various reporting and/or financial performance covenants. Any 
failure of the Company to comply with these covenants could have a material adverse effect on the Company’s 
ability to implement its business strategy.  

If the capital and credit markets experience disruptions and/or the availability of funds becomes restricted, 
it is possible that the Company’s ability to access the capital and credit markets may be limited or available on less 
favorable  terms  which  could  have  an  impact  on  the  Company’s  ability  to  refinance  maturing  debt  or  react  to 
changing  economic  and  business  conditions.  In  addition,  if  negative  global  economic  conditions  persist  for  an 
extended period of time or worsen substantially, the Company’s business may suffer in a manner which could cause 
the Company to fail to satisfy the financial and other restrictive covenants under its credit facilities. 

21 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
General Risk Factors 

The impact of climate-change related events, including efforts to reduce or mitigate the effects of climate change 
and inclement weather can adversely impact the Company’s operating results. 

The effects of climate change such as natural disasters or the occurrence of weather events, such as rain, 
snow, wind, storms, hurricanes, or other natural disasters, which adversely affect consumer traffic at the Company’s 
automotive  dealerships,  could  negatively  impact  the  Company’s  operating  results.  Further,  the  pricing  of  used 
vehicles  is  affected  by,  among  other  factors,  consumer  preferences,  which  may  be  impacted  by  consumer 
perceptions  of  climate  change  and  consumer  efforts  to  mitigate  or  reduce  climate  change-related  events  by 
purchasing vehicles that are viewed as more fuel efficient (including vehicles powered primarily or solely through 
electricity). An increase in the supply or a decrease in the demand for used vehicles may impact the resale value of 
the vehicles the Company sells. Moreover, the implementation of new or revised laws or regulations designed to 
address or mitigate the potential impacts of climate change (including laws which may adversely impact the auto 
industry  in  particular  as  a  result  of  efforts  to  mitigate  the  factors  contributing  to  climate  change)  could  have  a 
significant impact on the Company. Consequently, the impact of climate change-related events, including efforts to 
reduce or mitigate the effects of climate change, may adversely impact the Company’s operating results. 

Item 1B.  Unresolved Staff Comments 

Not applicable. 

Item 2.  Properties 

As of April 30, 2022, the Company leased approximately 81% of its facilities, including dealerships and 
the  Company’s  corporate  offices.  These  facilities  are  located  principally  in  the  states  of  Alabama,  Arkansas, 
Georgia,  Illinois,  Kentucky,  Mississippi,  Missouri,  Oklahoma,  Tennessee  and  Texas.  The  Company’s  corporate 
offices  are  located  in  approximately  50,000  square  feet  of  leased  space  in  Rogers,  Arkansas.  For  additional 
information regarding the Company’s properties, see “Operations-Dealership Locations and Facilities” under Item 
1 above and “Contractual Payment Obligations” and “Off-Balance Sheet Arrangements” under Item 7 of Part II. 

Item 3.  Legal Proceedings 

In  the  ordinary  course  of  business,  the  Company  has  become  a  defendant  in  various  types  of  legal 
proceedings. While the outcome of these proceedings cannot be predicted with certainty, the Company does not 
expect the final outcome of any of these proceedings, individually or in the aggregate, to have a material adverse 
effect on the Company’s financial position, results of operations or cash flows. 

Item 4.  Mine Safety Disclosure 

Not applicable. 

22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item  5.    Market  for  Registrant's  Common  Equity,  Related  Stockholder  Matters  and  Issuer  Purchases  of 
Equity Securities 

PART II 

General 

The Company’s common stock is traded on the NASDAQ Global Select Market under the symbol CRMT. 
As  of  July  5,  2022,  there  were  approximately  887  shareholders  of  record.  This  number  excludes  stockholders 
holding the Company’s common stock as “beneficial owners” under nominee security position listings. 

Stockholder Return Performance Graph 

Set forth below is a line graph comparing the fiscal year end percentage change in the cumulative total 
stockholder return on the Company’s common stock to (i) the cumulative total return of the NASDAQ Market Index 
(U.S. companies), and (ii) the Hemscott Group 744 Index – Auto Dealerships (“Automobile Index”), for the period 
of five fiscal years commencing on May 1, 2017 and ending on April 30, 2022.  

The graph assumes that the value of the investment in the Company’s common stock and each index was 

$100 on April 30, 2017. 

* $100 invested on 4/30/2017 in stock or index, including reinvestment of dividends.  
Fiscal year ending April 30. 

The dollar value at April 30, 2022 of $100 invested in the Company’s common stock on April 30, 2017 
was $216.76, compared to $246.98 for the automobile index described above and $213.67 for the NASDAQ Market 
Index (U.S. Companies).  

23 

 
 
 
 
 
 
 
 
 
 
 
 
Dividend Policy  

Since its inception, the Company has paid no cash dividends on its common stock. The Company currently 
intends for the foreseeable future to continue its policy of retaining earnings to finance future growth. Payment of 
cash dividends in the future will be determined by the Company's Board of Directors and will depend upon, among 
other  things,  the  Company's  future  earnings,  operations,  capital  requirements  and  surplus,  general  financial 
condition,  contractual  restrictions  that  may  exist,  and  such  other  factors  as  the  Board  of  Directors  may  deem 
relevant. The Company is also limited in its ability to pay dividends or make other distributions to its shareholders 
without the consent of its lender. Please see “Liquidity and Capital Resources” under Item 7 of Part II for more 
information regarding this limitation.  

Issuer Purchases of Equity Securities 

The Company is authorized to repurchase shares of its common stock under its common stock repurchase 
program. On December 14, 2020, the Board of Directors authorized the repurchase of up to an additional one million 
shares along with the balance remaining under its previous authorization approved and announced on November 
16, 2017. The following table sets forth information with respect to purchases made by or on behalf of the Company 
of shares of the Company’s common stock during the periods indicated:  

Period

February 1, 2022 through February 28, 2022
March 1, 2022 through March 31, 2022
April 1, 2022 through April 30, 2022
              Total

Total 
Number of 
Shares 
Purchased

25,500
34,500
32,000
92,000

Average 
Price Paid 
per Share

$95.35
$90.59
$82.45
$89.08

(1)  The above described stock repurchase program has no expiration date.  

Item 6. [Reserved] 

Total Number of 
Shares Purchased 
as Part of Publicly 
Announced Plans 

or Programs

(1)

Maximum Number 
of Shares that May 
Yet Be Purchased 
Under the Plans or 

Programs

(1)

25,500
34,500
32,000
92,000

780,815
746,315
714,315
714,315  

Item 7.  Management's Discussion and Analysis of Financial Condition and Results of Operations 

The  following  discussion  should  be  read  in  conjunction  with  the  Company's  Consolidated  Financial 

Statements and Notes thereto appearing in Item 8 of this Annual Report on Form 10-K. 

Overview 

America’s  Car-Mart,  Inc.,  a  Texas  corporation  (the  “Company”),  is  one  of  the  largest  publicly  held 
automotive retailers in the United States focused exclusively on the “Integrated Auto Sales and Finance” segment 
of  the  used  car  market.  References  to  the  Company  include  the  Company’s  consolidated  subsidiaries.  The 
Company’s operations are principally conducted through its two operating subsidiaries, America’s Car Mart, Inc., 
an  Arkansas  corporation  (“Car-Mart  of  Arkansas”),  and  Colonial  Auto  Finance,  Inc.,  an  Arkansas  corporation 
(“Colonial”). Collectively, Car-Mart of Arkansas and Colonial are referred to herein as “Car-Mart.” The Company 
primarily sells older model used vehicles and provides financing for substantially all of its customers. Many of the 
Company’s customers have limited financial resources and would not qualify for conventional financing as a result 
of limited credit histories or past credit problems. As of April 30, 2022, the Company operated 154 dealerships 
located primarily in small cities throughout the South-Central United States. 

24 

 
 
 
 
   
 
 
 
 
 
 
 
 
 
Car-Mart has been operating since 1981. Car-Mart has grown its revenues between approximately 4% and 
32% per year over the last ten years (average 11%). Growth results from same dealership revenue growth and the 
addition of new dealerships. Revenue increased 32.0% for the fiscal year ended April 30, 2022 compared to fiscal 
2021 primarily due to a 22.2% increase in average retail sales price, a 6.7% increase in units sold and a 37.4% 
increase in interest income. The Company added three new dealerships in fiscal 2022.  

The Company earns revenue from the sale of used vehicles, and in most cases a related service contract and 
an  accident  protection  plan  product,  as  well  as  interest  income  and  late  fees  from  the  related  financing.  The 
Company’s cost structure is more fixed in nature and is sensitive to volume changes. Revenues can be affected by 
our  level  of  competition,  which  is  influenced  to  a  large  extent  by  the  availability  of  funding  to  the  sub-prime 
automobile industry, together with the availability and resulting purchase cost of the types of vehicles the Company 
purchases for resale. Revenues can also be affected by the macro-economic environment. Down payments, contract 
term lengths and proprietary credit scoring are critical to helping customers succeed and are monitored closely by 
corporate management at the point of sale. After the sale, collections, delinquencies and charge-offs are crucial 
elements of the Company’s evaluation of its financial condition and results of operations and are monitored and 
reviewed  on  a  continuous  basis.  Management  believes  that  developing  and  maintaining  a  relationship  with  its 
customers and earning their repeat business is critical to the success and growth of the Company and can serve to 
offset the effects of increased competition and negative macro-economic factors. 

The Company focuses on the benefits of excellent customer service and its “local” face-to-face offering in 
an effort to help customers succeed, while continuing to enhance the Company’s digital services and offerings to 
meet growing demands for an online sales experience. The Company, over recent years, has focused on providing 
a good mix of vehicles in various price ranges to increase affordability for customers.  

The  purchase  price  the  Company  pays  for  its  vehicles  can  also  have  a  significant  effect  on  revenues, 
liquidity and capital resources. Because the Company bases its selling price on the purchase cost of the vehicle, 
increases in purchase costs result in increased selling prices. As the selling price increases, it becomes more difficult 
to  keep  the  gross  margin  percentage  and  contract  term  in  line  with  historical  results  because  the  Company’s 
customers have limited incomes and their car payments must remain affordable within their individual budgets. 
Decreases  in  the  overall  volume  of  new  car  sales,  particularly  domestic  brands,  lead  to  decreased  supply  and 
generally increased prices in the used car market. Also, expansions or constrictions in consumer credit, as well as 
general economic conditions, can have an overall effect on the demand and the resulting purchase cost of the types 
of vehicles the Company purchases for resale.  

The COVID-19 pandemic and the resulting economic effects have had an impact on the availability and 
prices of the vehicles the Company purchases. Over the past two years, the reduction in new car production, fewer 
off-lease vehicles and fewer repossessions in the overall market have negatively impacted the availability of product 
and resulted in higher purchase costs. The Company constantly reviews and adjusts purchasing avenues in order to 
obtain an appropriate flow of vehicles. While the Company anticipates that the availability of used vehicles will 
remain  constricted  and  keep  purchase  costs  elevated  in  the  near  future,  any  decline  in  overall  market  pressures 
affecting the availability and costs of used vehicles could result in lower inventory purchase costs and present an 
opportunity for the Company to purchase slightly newer, lower mileage vehicle for its customers.  

The Company consistently focuses on collections. Each dealership is responsible for its own collections 
with supervisory involvement of the corporate office. Over the last five fiscal years, the Company’s credit losses as 
a percentage of sales have ranged from approximately 20.3% in fiscal 2021 to 28.7% in fiscal 2018 (average of 
24.4%). Credit losses as a percentage of sales have steadily improved on an annual basis in each of the past five 
fiscal years from a historical high in fiscal 2018, as improvements in collection processes and higher recovery rates 
on  repossessions  have  progressively  offset  continuing  competitive  pressures.  The  Company’s  credit  loss  results 
were  temporarily  negatively  impacted  during  the  fourth  quarter  of  fiscal  2020  by  the  impacts  of  COVID-19, 
including the Company’s suspension of certain collection activities for a period of time and the Company’s decision 
to increase the allowance for credit losses as a result of the pandemic from 24.5% to 26.5%, resulting in a $9.1 
million pretax charge to the provision for credit losses. However, credit loss results improved substantially in fiscal 

25 

 
 
 
 
 
 
2021 due to a lower frequency of losses and lower severity of loss amounts relative to the principal balance as the 
CARES Act enhanced unemployment and stimulus funds, combined with the Company’s commitment to working 
with customers, aided customers’ ability to make their vehicle payments. The improvement in credit losses as a 
percentage of sales for fiscal 2021 was further accelerated by the Company’s decision during the fourth quarter of 
fiscal 2021 to reduce the allowance for credit losses back to 24.5% of finance receivables, net of deferred revenue, 
which resulted in a $15.1 million pretax decrease in the provision for credit losses. The fiscal year 2022 credit losses 
began to normalize to pre-pandemic levels but were still below historical levels despite the increase in the average 
retail sales price. Based on the Company’s current analysis of loan losses, the allowance for credit losses remains 
at 24.5% at April 30, 2022. 

Historically, credit losses, on a percentage basis, tend to be higher at new and developing dealerships than 
at mature dealerships. Generally, this is because the management at new and developing dealerships tends to be less 
experienced in making credit decisions and collecting customer accounts and the customer base is less seasoned. 
Normally more mature dealerships have more repeat customers and, on average, repeat customers are a better credit 
risk than non-repeat customers. Credit losses and charge-offs can also be impacted by market and economic factors, 
including a competitive used vehicle financing environment and macro-economic conditions such as inflation in 
the price of gasoline, groceries and other staple items and overall unemployment levels, as well as the personal 
income levels of the Company’s customers. Negative macro-economic issues, however, do not always lead to higher 
credit loss results for the Company because the Company provides basic affordable transportation which in many 
cases is not a discretionary expenditure for customers.  

In  an  effort  to  offset  credit  losses  and  to  operate  more  efficiently,  the  Company  continues  to  look  for 
improvements  to  its  business  practices,  including  better  underwriting  and  better  collection  procedures.  The 
Company has a proprietary credit scoring system which enables the Company to monitor the quality of contracts. 
Corporate office personnel monitor proprietary credit scores and work with dealerships when the distribution of 
scores  falls  outside  of  prescribed  thresholds.  The  Company  also  uses  credit  reporting  and  the  use  of  global 
positioning  system  (“GPS”)  units  on  vehicles.  Additionally,  the  Company  has  placed  significant  focus  on  the 
collection area as the Company’s training department continues to spend significant time and effort on collections 
improvements.  The  Company’s  vice  president  of  collections  oversees  the  collections  department  and  provides 
timely  oversight  and  additional  accountability  on  a  consistent  basis.  The  Company  believes  that  the  proper 
execution of its business practices is the single most important determinant of its long-term credit loss experience.  

Historically, the Company’s gross margin as a percentage of sales has been fairly consistent from year to 
year at approximately 40% or 41% over each of the previous five fiscal years. The Company’s gross margin is 
based  upon  the  cost  of  the  vehicle  purchased,  with  lower-priced  vehicles  typically  having  higher  gross  margin 
percentages but lower gross profit dollars, and is also affected by the percentage of wholesale sales to retail sales, 
which relates for the most part to repossessed vehicles sold at or near cost. The gross margin percentage decreased 
in fiscal 2022 to 37.4% from 40.7% in the prior fiscal year, while gross margin dollars per retail unit sold increased 
by  $760,  primarily  as  a  result  of  the  Company  selling  on  average  a  higher  priced  vehicle  in  fiscal  2022.  The 
Company expects that increasing vehicle purchase costs and sales prices will continue to put pressure on its gross 
margin percentage over the near term as the demand for the vehicles the Company purchases will remain high. The 
Company successfully manages the business based upon gross margin dollars as demonstrated with the increase 
during the last three fiscal years in the gross margin dollars per retail unit sold. 

Hiring, training and retaining qualified associates is critical to the Company’s success. The rate at which 
the Company adds new dealerships and is able to implement operating initiatives is limited by the number of trained 
managers and support personnel the Company has at its disposal. Excessive turnover, particularly at the dealership 
manager level, could impact the Company’s ability to add new dealerships and to meet operational initiatives. The 
landscape for hiring remains very competitive as the business activity and workforce participation continue to adjust 
post-pandemic. The Company has continued to add resources to recruit, train, and develop personnel, especially 
personnel  targeted  to  fill  dealership  manager  positions.  The  Company  expects  to  continue  to  invest  in  the 
development of its workforce.  

26 

 
 
 
  
 
 
 
Consolidated Operations 
(Operating Statement Dollars in Thousands) 

Years Ended April 30,

2022

2021

2020

% Change

2022
vs.
2021

2021
vs.
2020

As a % of Sales
2021

2022

2020

$

$ 1,060,512 
151,853 
1,212,365 

808,065 
110,545 
918,610 

$

652,992 
91,619 
744,611 

31.2 %
37.4
32.0 

23.7 %
20.7 
23.4 

100.0 %
14.3 
114.3 

100.0 %
13.7 
113.7 

100.0 %
14.0 
114.0 

663,631 
156,130 
257,101 
10,919 
4,033 

149 
1,091,963 

479,153 
130,855 
163,662 
6,820 
3,719 

(40)
784,169 

388,475 
117,762 
162,246 
8,052 
3,839 

(114)
680,260 

38.5  %
19.3 
57.1 
60.1 
8.4 

-
39.3 

23.3  %
11.1 
0.9 
(15.3)
(3.1)

62.6 
14.7 
24.2 
1.0 
0.4 

59.3 
16.2 
20.3 
0.8 
0.5 

59.5 
18.0 
24.8 
1.2 
0.6 

-
15.3 

        -  
103.0 

        -  
97.0 

-
104.1 

Operating Statement:
Revenues:
  Sales
  Interest and other income
      Total

Costs and expenses:
  Cost of sales, excluding depreciation
    shown below
  Selling, general and administrative
  Provision for credit losses
  Interest expense
  Depreciation and amortization
  Gain on disposal of property
    and equipment
      Total

      Income before income taxes

$

120,402 

$

134,441 

$

64,351 

11.4  %

16.6  %

9.9  %

Operating Data (Unaudited):
  Retail units sold
  Average dealerships in operation
  Average units sold per dealership per month
  Average retail sales price
  Gross profit per retail unit sold
  Same store revenue growth
  Receivables average yield

$
$

60,595
152
33.2
16,649 
6,550 
30.5%
15.8%

$
$

56,806
150
31.6
13,621 
5,790 
18.7%
15.9%

$
$

52,914
146
30.2
11,793 
4,999 
9.3%
15.7%

6.7  %
1.3 
5.1 
22.2 
13.1 

7.4  %
2.7 
4.6 
15.5 
15.8 

2022 Compared to 2021 

Total revenues increased $293.8 million, or 32.0%, in fiscal 2022, as compared to revenue growth of 23.4% 
in fiscal 2021, principally as a result of (i) revenue growth from dealerships that operated a full twelve months in 
both fiscal years ($276.7 million), and (ii) revenue from stores opened or acquired during or after the year ended 
April 30, 2021 ($17.1 million), partially offset by (iii) decreased revenue from dealerships closed during or after 
the  year  ended  April  30,  2021  ($86,000).  The  increase  in  revenue  for  fiscal  2022  is  attributable  to  (i)  a  22.2% 
increase in average retail sales price, (ii) a 6.7% increase in retail units sold and (iii) a 37.4% increase in interest 
and other income, due to the $265.1 million increase in average finance receivables.  

Cost of sales, as a percentage of sales, increased to 62.6% compared to 59.3% in fiscal 2021, resulting in a 
decrease in the gross margin percentage to 37.4% of sales in fiscal 2022 from 40.7% of sales in fiscal 2021. On a 
dollar basis, our gross margin per retail unit sold increased by $760 in fiscal 2022 compared to fiscal 2021. The 
average retail sales price for fiscal 2022 was $16,649, a $3,028 increase over the prior fiscal year, reflecting the 
high demand for used cars, especially in the market we serve. As purchase costs increase, the margin between the 
purchase  cost  and  the  sales  price  of  the  vehicles  we  sell  generally  narrows  on  a  percentage  basis  because  the 
Company  must  offer  affordable  prices  to  our  customers.  Demand  for  the  vehicles  we  purchase  for  resale  has 
remained high and the supply has continued to be restricted due to lower repossessions and lower levels of new car 
production. While the long-term impact of  COVID-19  and the ongoing  microchip supply shortages on new car 
production and sales and the availability of used vehicles in our market is undetermined at this time, the Company 
has seen disruptions in the supply of vehicles since the beginning of the pandemic and expects the supply to be 
tighter in the near-term relative to demand, resulting in the continuation of elevated purchase costs. 

27 

 
 
 
 
 
 
 
 
 
Selling, general and administrative expenses, as a percentage of sales decreased to 14.7% in fiscal 2022 
from 16.2% for fiscal 2021. Selling, general and administrative expenses are, for the most part, more fixed in nature. 
However, we have recently made increasing investments in several areas including recruiting, training and retention, 
inventory procurement and management, customer experience and digital efforts. In dollar terms, selling, general 
and  administrative  expenses  increased  $25.3  million  from  fiscal  2021.  The  increase  is  primarily  focused  on 
continued investments in our associates in the wages and benefit areas and building our customer experience team 
and investing in procurement. We continue to focus on controlling costs, while at the same time ensuring a solid 
infrastructure to ensure a high level of support for our customers. 

Provision for credit losses as a percentage of sales increased to 24.2% for fiscal 2022 compared to 20.3% 
for fiscal 2021. Net charge-offs as a percentage of average finance receivables increased to 20.2% for fiscal 2022 
compared to 19.3% for the prior year. The stimulus payments during fiscal 2021 had positive impacts on collections 
and net charge-off metrics. From a long-term historical perspective, the current fiscal year net charge-offs were 
much improved and below historical levels despite the increase in the average retail sales price. The frequency of 
losses  increased  compared  to  the  prior  year  as  credit  losses  began  to  normalize  to  pre-pandemic  levels.  The 
Company uses several operational initiatives (including credit reporting and the use of GPS units on vehicles) to 
improve collections and continually pushes for improvements and better execution of its collection practices. The 
Company believes that the proper execution of its business practices is the single most important determinant of 
credit loss experience and will continue to focus on improvements in oversight and accountability provided by the 
Company’s investments in our corporate infrastructure within the collections area.  

Interest expense for fiscal 2022 as a percentage of sales increased slightly to 1.0% in fiscal 2022 from 0.8% 
in fiscal 2021. The increase in interest expense is primarily due to the higher average borrowings in fiscal 2022 
($331.6 million in fiscal 2022 compared to $215.0 million for fiscal 2021). 

2021 Compared to 2020 

Total revenues increased $174.0 million, or 23.4%, in fiscal 2021, as compared to revenue growth of 11.3% 
in fiscal 2020, principally as a result of (i) revenue growth from dealerships that operated a full twelve months in 
both fiscal years ($137.6 million), and (ii) revenue from stores opened or acquired during or after the year ended 
April 30, 2020 ($36.7 million), partially offset by (iii) decreased revenue from dealerships closed during or after 
the year ended April 30, 2020 ($333,000). The increase in revenue for fiscal 2021 is attributable to (i) a 15.5% 
increase in average retail sales price, (ii) a 7.4% increase in retail units sold and (iii) a 20.7% increase in interest 
and other income. 

Cost  of  sales,  as  a  percentage  of  sales,  decreased  slightly  to  59.3%  compared  to  59.5%  in  fiscal  2020, 
resulting in a slight improvement in the gross margin percentage to 40.7% of sales in fiscal 2021 from 40.5% of 
sales in fiscal 2020. On a dollar basis, our gross margin per retail unit sold increased by $791 in fiscal 2021 compared 
to fiscal 2020. The average retail sales price for fiscal 2021 was $13,621, a $1,828 increase over the prior fiscal 
year, reflecting the high demand for used cars, especially in the market we serve. As purchase costs increase, the 
margin between the purchase cost and the sales price of the vehicles we sell generally narrows on a percentage basis 
because the Company must offer affordable prices to our customers. However, during fiscal 2021, the pressure on 
the cost of sales and gross margin percentages from the increase in average purchase costs was more than offset by 
improved wholesale margins, strong demand and low supply of lower priced units, and reduced repair expenses to 
prepare purchased vehicles for resale. Demand for the vehicles we purchase for resale remained high during fiscal 
2021 and the supply continued to be restricted due to lower repossessions, lower levels of new car production and 
sales and additional demand due to stimulus money.  

Selling, general and administrative expenses, as a percentage of sales decreased to 16.2% in fiscal 2021 
from 18.0% for fiscal 2020. Selling, general and administrative expenses remained, for the most part, more fixed in 
nature.  In  dollar  terms,  overall  selling,  general  and  administrative  expenses  increased  $13.1  million  from  fiscal 
2020.  The  increase  was  primarily  focused  on  investments  in  our  associates,  especially  building  our  customer 
experience team and investing in procurement, combined with increased commissions due to higher net income. 

28 

 
 
 
 
 
 
 
Provision for credit losses as a percentage of sales decreased to 20.3% for fiscal 2021 compared to 24.8% 
for fiscal 2020. Net charge-offs as a percentage of average finance receivables decreased to 19.3% for fiscal 2021 
compared to 23.1% for the prior year. The decrease in net charge-offs for fiscal 2021 primarily resulted from a 
lower frequency of losses combined with a lower severity of losses, primarily due to improvements in collections 
as a result of the stimulus money and enhanced unemployment, as well as higher recovery rates on repossessions. 
As a result of the improved credit losses, improved delinquencies at yearend, as well as our outlook for projected 
losses, the Company decreased the allowance for credit losses during the fourth quarter of fiscal 2021 from 26.5% 
to 24.5%, a $15.1 million pretax decrease to the provision for credit losses. The Company believes the somewhat 
improved macro-economic environment prior to the pandemic mitigated the competitive pressures and positively 
impacted credit loss results for fiscal 2021. 

Interest expense for fiscal 2021 as a percentage of sales decreased slightly to 0.8% in fiscal 2021 from 1.2% 
in fiscal 2020. Although the Company had higher average borrowings in fiscal 2021 ($215.0 million in fiscal 2021 
compared to $179.9 million for fiscal 2020), the lower interest rates offset the interest on the higher debt balances. 

Financial Condition 

The following table sets forth the major balance sheet accounts of the Company at April 30, 2022, 2021 

and 2020 (in thousands): 

Assets:
    Finance receivables, net
    Inventory
    Income taxes receivable, net
    Property and equipment, net

2022

April 30, 
2021

2020

$

854,290
115,302
274
51,438

$

625,119
82,263
 - 
34,719

$

466,141
36,414
 - 
30,140

Liabilities:
    Accounts payable and accrued liabilities
    Deferred revenue
    Income taxes payable, net
    Deferred income tax liabilities, net

Non-recourse notes payable

    Revolving line of credit

52,685
92,491
               - 
28,233
395,986
44,670

49,486
56,810
          150 
20,007
 - 
225,924

32,846
36,121
       3,841 
12,979
 - 
215,568

29 

 
 
 
 
 
 
 
 
 
The following table shows receivables growth compared to revenue growth during each of the past three 
fiscal years. For fiscal year 2022, growth in finance receivables, net of deferred revenue, of 34.1% exceeded revenue 
growth of 32.0%. The Company currently  anticipates  going forward that the growth in finance receivables will 
generally be slightly higher than overall revenue growth on an annual basis due to overall term length increases in 
our  installment  sales  contracts  in  recent  years,  partially  offset  by  improvements  in  underwriting  and  collection 
procedures in an effort to reduce credit losses. The average term for installment sales contracts at April 30, 2022 
was 42.9 months, compared to 37.3 months for April 30, 2021. 

Years Ended April 30,
2021

2020

2022

Growth in finance receivables, net of deferred
     revenue
Revenue growth

34.1%
32.0%

28.7%
23.4%

14.4%
11.3%  

At  fiscal  year-end  2022,  inventory  increased  40.2%  ($33.0  million),  compared  to  fiscal  year-end  2021, 
primarily due to increasing our investment in inventory quantities to accommodate the higher sales volumes and 
provide  customers  a  quality  mix  of  vehicles,  combined  with  the  higher  cost  of  the  vehicles  we  purchase.  The 
Company strives to improve the quality of the inventory and maintain adequate turns while maintaining inventory 
levels to ensure adequate supply of vehicles, in volume and mix, and to meet sales demand.   

Property and equipment, net, increased by approximately $16.7 million as of April 30, 2022 as compared 
to fiscal 2021. We incurred approximately $20.9 million in expenditures during fiscal year 2022, primarily related 
to technology investments, designed to attract additional sales opportunities, and remodeling or relocating existing 
locations. The net increase to property and equipment, net, was partially offset by depreciation expense of $4.0 
million and disposals of approximately $200,000 in furniture and equipment.  

Accounts  payable  and  accrued  liabilities  increased  by  approximately  $3.2  million  at  April  30,  2022  as 
compared  to  April  30,  2021  primarily  due  to  higher  accounts  payable  related  to  increased  inventory  and  sales 
activity, and higher deferred sales tax related to the increase in sales.  

Deferred revenue increased $35.7 million at April 30, 2022 over April 30, 2021, primarily resulting from 
the increase in sales of the accident protection plan and service contract products, as well as the increased terms on 
the service contracts. 

Deferred income tax liabilities, net, increased approximately $8.2 million at April 30, 2022 as compared to 

April 30, 2021, due primarily to the increase in finance receivables, net.  

On  April  27,  2022,  the  Company  completed  an  asset-backed  securitization  offering  through  which  an 
indirect  subsidiary  of  the  Company  issued  four  classes  of  non-recourse  notes  payable  in  an  aggregate  principal 
amount of $400.0 million, with a weighted average fixed coupon rate of 5.14% per annum and scheduled maturities 
through April 20, 2029. The notes are collateralized by auto loans directly originated by us. Net proceeds from the 
offering  (after  deducting  the  underwriting  discount  payable  to  the  initial  purchasers  and  other  fees)  were 
approximately $396.0 million, a portion of which were used to pay outstanding debt under our revolving line of 
credit and to make the initial deposit into a reserve account for the notes and the remainder of which are being used 
for other general purposes. See Note F for further details on these non-recourse notes payable. 

Borrowings on the Company’s revolving credit facilities fluctuate primarily based upon a number of factors 
including (i) net income, (ii) finance receivables changes, (iii) income taxes, (iv) capital expenditures, (v) common 
stock repurchases and (vi) other sources of financing,  such as our recent issuance of  asset-backed non-recourse 
notes. Historically, income from continuing operations, as well as borrowings on the revolving credit facilities, have 
funded the Company’s finance receivables growth, capital asset purchases and common stock repurchases.  

30 

 
 
 
 
 
 
 
 
 
 
In fiscal 2022, the Company had a $175.0 million net increase in total debt, net of cash, used to contribute 
to the funding of finance receivables growth of $292.0 million, an inventory increase of $33.0 million, net capital 
expenditures  of  $20.9  million  and  common  stock  repurchases  of  $34.7  million.  These  investments  reflect  our 
commitment to providing the necessary inventory and facilities to support a growing customer base.  

Liquidity and Capital Resources 

The following table sets forth certain historical information with respect to the Company’s Statements of 

Cash Flows (in thousands): 

Operating activities:
    Net income
    Provision for credit losses 
    Losses on claims for accident protection plan
    Depreciation and amortization
    Amortization of debt issuance costs
    Stock based compensation
    Deferred income taxes
    Finance receivable originations
    Finance receivable collections 
    Accrued interest on finance receivables
    Inventory
    Accounts payable and accrued liabilities
    Deferred accident protection plan revenue
    Deferred service contract revenue
    Income taxes, net
    Other
          Total

Investing activities:
    Purchase of investments
    Purchase of property and equipment
    Proceeds from sale of property and equipment
        Total

Financing activities:
    Debt facilities, net

Non-recourse debt, net
    Change in cash overdrafts
    Purchase of common stock
    Dividend payments
    Exercise of stock options, including 
      tax benefits and issuance of common stock
        Total

2022

Years Ended April 30, 
2021

2020

$

93,307
257,101
21,871
4,033
775
5,496
8,226
(1,009,859)
417,796
(1,559)
50,881
5,166
11,232
24,449
(424)
(2,775)
(114,284)

(1,343)
(20,921)
20
(22,244)

(186,037)
399,994
(1,802)
(34,698)
(40)

(1,195)
176,222

$

104,139
163,662
18,954
3,719
391
5,962
7,028
(762,716)
370,254
(269)
5,019
14,766
8,224
12,465
(3,691)
(1,719)
          (53,812)

$

51,343
162,246
17,966
3,839
273
4,732
(1,280)
(604,497)
322,180
(750)
53,827
1,009
3,113
1,049
5,788
79

           20,917 

                 - 
(8,952)
694
(8,258)

        (4,648)
(5,422)
184
(9,886)

9,965
-
1,802
(10,616)
(40)

4,292
5,403

62,377
-
(1,274)
(16,009)
(40)

1,723
46,777

        Increase (decrease) in cash, cash equivalents, and restricted cash

$

39,694

$

(56,667)

$

57,808

The primary drivers of operating profits and cash flows include (i) top line sales (ii) interest income on 
finance receivables, (iii) gross margin percentages on vehicle sales, and (iv) credit losses, a significant portion of 
which relates to the collection of principal on finance receivables. Historically, most of the cash generated from 
operations has been used to fund finance receivables growth, capital expenditures and common stock repurchases. 
To the extent finance receivables growth, common stock repurchases and capital expenditures exceed income from 
operations  we  historically  increased  our  borrowings  under  our  revolving  credit  facilities  and  most  recently  also 
utilized the securitization market. During April 2022, we completed our first asset-backed securitization transaction 
that diversified our funding sources. The majority of the Company’s growth has been self-funded.  

31 

 
 
 
       
     
       
            
            
            
       
              
            
            
     
       
         
         
       
     
       
           
           
                  
             
       
         
           
             
         
                
           
             
             
                
         
           
           
             
             
           
              
         
         
             
                
           
             
       
             
         
           
         
           
       
           
           
           
              
           
           
    
       
         
             
             
           
         
           
         
         
             
             
              
           
           
             
             
             
             
           
             
         
           
           
 
 
Cash flows from operations in fiscal 2022 compared to fiscal 2021 decreased primarily as a result of (i) an 
increase  in  finance  receivable  originations  and  (ii)  an  increase  in  inventory,  partially  offset  by  increases  in  (iii) 
finance  receivable  collections  and  (iv)  deferred  revenue.  Finance  receivables,  net,  increased  by  $229.2  million 
during fiscal 2022.  

Cash flows from operations in fiscal 2021 compared to fiscal 2020 decreased primarily as a result of (i) an 
increase in finance receivable originations, (ii) an increase in inventory and (iii) a decrease in income taxes payable, 
partially offset by (iv) an increase in finance receivable collections, (v) an increase in accounts payable and accrued 
liabilities and (vi) an increase in deferred revenue. Finance receivables, net, increased by $159.0 million during 
fiscal 2021. 

The purchase price the Company pays for a vehicle has a significant effect on liquidity and capital resources. 
Because the Company bases its selling price on the purchase cost for the vehicle, increases in purchase costs result 
in  increased  selling  prices.  As  the  selling  price  increases, it  generally  becomes  more  difficult  to keep  the  gross 
margin percentage and contract term in line with historical results because the Company’s customers have limited 
incomes and their car payments must remain affordable within their individual budgets. Several external factors can 
negatively  affect  the  purchase  cost  of  vehicles.  Decreases  in  the  overall  volume  of  new  car  sales,  particularly 
domestic brands, lead to decreased supply in the used car market. Also, constrictions in consumer credit, as well as 
general economic conditions, can increase overall demand for the types of vehicles the Company purchases for 
resale as used vehicles become more attractive than new vehicles in times of economic instability. A negative shift 
in  used  vehicle  supply,  combined  with  strong  demand,  results  in  increased  used  vehicle  prices  and  thus  higher 
purchase costs for the Company. 

Sustained macro-economic pressures affecting our customers have helped keep demand high in recent years 
for the types of vehicles we purchase. This strong demand, coupled with modest levels of new vehicle sales in recent 
years, have led to a generally ongoing tight supply of used vehicles available to the Company in both quality and 
quantity. The impacts of the COVID-19 pandemic on the business operations of auctions and wholesalers as well 
as slowdowns in new car production and sales during the past fiscal year due to the pandemic and other supply 
chain issues further increased the price and reduced the quantity of used cars available for purchase by the Company. 
The Company expects these effects on used vehicle supply to continue for the short term.  

The  Company  has  devoted  significant  efforts  to  improving  its  purchasing  processes  to  ensure  adequate 
supply at appropriate prices, including expanding its purchasing territories to larger cities in close proximity to its 
dealerships and increasing its efforts to purchase vehicles from individuals at the dealership level as well as via the 
internet. The Company has also increased the level of accountability for its purchasing agents including updates to 
sourcing and pricing guidelines. The Company continues to make corporate level purchases and form relationships 
with national vendors that can supply a large quantity of high-quality vehicles. Even with these efforts, the Company 
expects gross margin percentages to remain under pressure over the near term.   

The  Company  believes  that  the  amount  of  credit  available  for  the  sub-prime  auto  industry  will  remain 
relatively  consistent  with  levels  in  recent  years,  which  management  expects  will  contribute  to  continued  strong 
overall  demand  for  most,  if  not  all,  of  the  vehicles  the  Company  purchases  for  resale.  Increased  competition 
resulting from availability of funding to the sub-prime auto industry generally contributes to lower down payments 
and  longer  terms,  which  can  have  a  negative  effect  on  collection  percentages,  liquidity  and  credit  losses  when 
compared to historical periods. The availability of credit was somewhat dampened for consumers during fiscal year 
2022, although with the high demand of used vehicles and related financing, the availability of credit has loosened 
more recently.  

32 

 
 
  
 
 
 
 
 
 
The  Company’s  liquidity  is  also  impacted  by  our  credit  losses.  Macro-economic  factors  such  as 
unemployment levels and general inflation can significantly affect our collection results and ultimately credit losses. 
Currently, as our customers look to cover rising costs of non-discretionary items, such as groceries and gasoline, it 
may impact their ability to make their car payments. Additionally, the long-term economic impact of the COVID-
19 pandemic and the resulting effects on the Company’s collections and credit loss results remains uncertain. The 
Company has made improvements to its business processes within the last few years to strengthen controls and 
provide stronger infrastructure to support its collections efforts. The Company continues to strive to reduce credit 
losses in spite of the current economic challenges and continued competitive pressures by improving deal structures. 
Management continues to focus on improved execution at the dealership level, specifically as related to working 
individually with customers concerning collection issues. 

The Company has generally leased the majority of the properties where its dealerships are located. As of 
April  30,  2022,  the  Company  leased  approximately  81%  of  its  dealership  properties.  At  April  30,  2022,  the 
Company  had  $81.9  million  of  operating  lease  commitments,  including  $18.0  million  of  non-cancelable  lease 
commitments under the lease terms, and $63.9 million of lease commitments for renewal periods at the Company’s 
option that are reasonably assured. Of the $81.9 million total lease obligations, $48.3 million of these commitments 
will become due in more than five years. The Company expects to continue to lease the majority of the properties 
where its dealerships are located. 

The  Company’s  revolving  credit  facilities  generally  restrict  distributions  by  the  Company  to  its 
shareholders.  The  distribution  limitations  under  the  credit  facilities  allow  the  Company  to  repurchase  the 
Company’s stock so long as either: (a) the aggregate amount of such repurchases after September 30, 2021 does 
not exceed $50 million, net of proceeds received from the exercise of stock options, and the total availability under 
the credit facilities is equal to or greater than 20% of the sum of the borrowing bases, in each case after giving effect 
to such repurchases (repurchases under this item are excluded from fixed charges for covenant calculations), or (b) 
the aggregate amount of such repurchases does not exceed 75% of the consolidated net income of the Company 
measured on a trailing twelve month basis; provided that immediately before and after giving effect to the stock 
repurchases, at least 12.5% of the aggregate funds committed under the credit facilities remain available. Thus, 
although the Company does routinely repurchase stock, the Company is limited in its ability to pay dividends or 
make other distributions to its shareholders without the consent of the Company’s lenders.  

At April 30, 2022, the Company had approximately $6.9 million of cash on hand and $197.8 million of 
availability under its revolving credit facilities (see Note F to the Consolidated Financial Statements in Item 8). On 
a short-term basis, the Company’s principal sources of liquidity include income from operations and borrowings 
under its revolving credit facilities. On a longer-term basis, the Company expects its principal sources of liquidity 
to consist of income from operations and borrowings under revolving credit facilities or fixed interest term loans. 
The Company’s revolving credit facilities mature in September 2024 and the Company expects that it will be able 
to renew or refinance its revolving credit facilities on or before the date they mature. The Company has also recently 
accessed the securitization market with an inaugural issuance in April 2022 of $400 million in aggregate principal 
amount of non-recourse asset-backed notes. The Company expects that it will continue to access this market in 
diversifying and growing the business. Furthermore, while the Company has no specific plans to issue further debt 
or equity securities, the Company believes, if necessary, it could raise additional capital through the issuance of 
such securities. 

The  Company  expects  to  use  cash  from  operations  and  borrowings  to  (i)  grow  its  finance  receivables 
portfolio,  (ii)  purchase  fixed  assets  of  approximately  $25  million  in  the  next  12  months  to  add  technology 
improvements and to refurbish existing dealerships and adding new dealerships, subject to strong operating results, 
(iii) repurchase shares of common stock when favorable conditions exist and (iv) reduce debt to the extent excess 
cash is available. The Company estimates that total interest payments on its outstanding debt facilities as of April 
30, 2022, are approximately $240.8 million, assuming an increase in average total debt of approximately $212.0 
million with an average annual rate increase of approximately 2%, with approximately $28.0 million in interest 
payable during fiscal 2023. 

33 

 
 
 
 
 
 
The Company believes it will have adequate liquidity to continue to grow its revenues and to satisfy its 

capital needs for the foreseeable future. 

Off-Balance Sheet Arrangements 

The Company has two standby letters of credit relating to insurance policies totaling $750,000 at April 30, 

2022.  

Other  than  its  letters  of  credit,  the  Company  is  not  a  party  to  any  off-balance  sheet  arrangement  that 
management believes is reasonably likely to have a current or future effect on the Company’s financial condition, 
revenues or expenses, results of operations, liquidity, capital expenditures or capital resources that are material to 
investors.  

Related Finance Company Contingency 

Car-Mart of Arkansas and Colonial do not meet the affiliation standard for filing consolidated income tax 
returns, and as such they file separate federal and state income tax returns. Car-Mart of Arkansas routinely sells its 
finance  receivables  to  Colonial  at  what  the  Company  believes  to  be  fair  market  value  and  is  able  to  take  a  tax 
deduction at the time of sale for the difference between the tax basis of the receivables sold and the sales price. 
These types of transactions, based upon facts and circumstances, have been permissible under the provisions of the 
Internal  Revenue  Code  as  described  in  the  Treasury  Regulations.  For  financial  accounting  purposes,  these 
transactions are eliminated in consolidation and a deferred income tax liability has been recorded for this timing 
difference. The sale of finance receivables from Car-Mart of Arkansas to Colonial provides certain legal protection 
for the Company’s finance receivables and, principally because of certain state apportionment characteristics of 
Colonial, also has the effect of reducing the Company’s overall effective state income tax rate by approximately 
250  basis  points.  The  actual  interpretation  of  the  Regulations  is  in  part  a  facts  and  circumstances  matter.  The 
Company believes it satisfies the material provisions of the Regulations. Failure to satisfy those provisions could 
result  in  the  loss  of  a  tax  deduction  at  the  time  the  receivables  are  sold  and  have  the  effect  of  increasing  the 
Company’s overall effective income tax rate as well as the timing of required tax payments. 

The  Company’s  policy  is  to  recognize  accrued  interest  related  to  unrecognized  tax  benefits  in  interest 
expense and penalties in operating expenses. The Company had no accrued penalties or interest as of April 30, 
2022. 

Critical Accounting Estimates 

The preparation of financial statements in conformity with generally accepted accounting principles in the 
United States of America requires the Company to make estimates and assumptions in determining the reported 
amounts  of  assets  and  liabilities  and  disclosure  of  contingent  assets  and  liabilities  at  the  date  of  the  financial 
statements and the reported amounts of revenues and expenses during the reporting period. Actual results could 
differ from the Company’s estimates. The Company believes the most significant estimate made in the preparation 
of the Consolidated Financial Statements in Item 8 relates to the determination of its allowance for credit losses, 
which is discussed below. The Company’s accounting policies are discussed in Note B to the Consolidated Financial 
Statements in Item 8. 

The Company maintains an allowance for credit losses on an aggregate basis at a level it considers sufficient 
to cover estimated losses expected to be incurred on the portfolio at the measurement date in the collection of its 
finance receivables currently outstanding. At April 30, 2022, the weighted average total contract term was 42.9 
months with 34.2 months remaining. The reserve amount in the allowance for credit losses at April 30, 2022, $247.2 
million, was 24.5% of the principal balance in finance receivables of $1.1 billion, less unearned accident protection 
plan revenue of $48.6 million and unearned service contract revenue of $43.9 million. In the fourth quarter of fiscal 
2021, the Company decreased the allowance for credit losses as a percentage of finance receivables from 26.5% to 
24.5% as a result of improved credit losses and delinquencies, as well as changes in our outlook for projected losses. 

34 

 
 
 
 
 
 
 
 
 
 
The decrease resulted in a $15.1 million pretax decrease to the provision for credit losses. The allowance for credit 
losses remained at 24.5% at April 30, 2022.  

The estimated reserve amount is the Company’s anticipated future net charge-offs for losses expected to be 
incurred on the portfolio at the measurement date. The allowance takes into account historical credit loss experience 
(both timing and severity of losses), with consideration given to recent credit loss trends and changes in contract 
characteristics  (i.e.,  average  amount  financed,  months  outstanding  at  loss  date,  term  and  age  of  portfolio), 
delinquency levels, collateral values, economic conditions and underwriting and collection practices. The allowance 
for credit losses is reviewed at least quarterly by management with any changes reflected in current operations. The 
calculation of the allowance for credit losses uses the following primary factors: 

(cid:120)  The number of units repossessed or charged-off as a percentage of total units financed over specific 

historical periods of time from one year to five years. 

(cid:120)  The average net repossession and charge-off loss per unit during the last eighteen months, segregated 
by  the  number  of  months  since  the  contract  origination  date,  and  adjusted  for  the  expected  future 
average net charge-off loss per unit. Approximately 50% of the unit charge-offs that will ultimately 
occur in the portfolio are expected to occur within 10-12 months following the balance sheet date. The 
average age of an account at charge-off date is 12 months. 

(cid:120)  The timing of repossession and charge-off losses relative to the date of sale (i.e., how long it takes for 
a  repossession  or  charge-off  to  occur)  for  repossessions  and  charge-offs  occurring  during  the  last 
eighteen months. 

(cid:120)  An  adjustment  to  the  first  twelve  months  to  reflect  the  significant  increase  in  the  average  amount 

financed and the resulting monthly payment and term length.  

(cid:120)  A  forecast  of  expected  losses  for  a  period  of  one  year,  including  considerations  for  the  impact  of 
forecasted  levels  of  inflation  and  the  discontinuation  of  COVID-19  pandemic  government provided 
benefits. 

A historical point loss rate is produced by this analysis which is then adjusted to reflect current conditions 
and the Company’s reasonable and supportable forecast of expected losses for a period of one year, including the 
review of static pools coupled with any positive or negative subjective factors to arrive at an overall reserve amount 
that management considers to be a reasonable estimate of losses to be incurred on the portfolio at the measurement 
date. While challenging economic conditions can negatively impact credit losses, the effectiveness of the execution 
of internal policies and procedures within the collections area and the competitive environment on the lending side 
have historically had a more significant effect on collection results than macro-economic issues. 

Recent Accounting Pronouncements 

Occasionally, new accounting pronouncements are issued by the Financial Accounting Standards Board 
(“FASB”) or other standard setting bodies which the Company will adopt as of the specified effective date. Unless 
otherwise  discussed,  the  Company  believes  the  implementation  of  recently  issued  standards  which  are  not  yet 
effective will not have a material impact on its consolidated financial statements upon adoption. 

Recently Adopted Accounting Pronouncements 

In  March  2020,  the  FASB  issued  ASU  2020-04,  Reference  Rate  Reform.  The  pronouncement  provides 
optional guidance for a limited period of time to ease the potential burden of accounting for reference rate reform. 
This guidance is effective for all entities as of March 12, 2020, through December 31, 2022. During April 2022, the 
Company replaced LIBOR as the applicable benchmark interest rate on its revolving line of credit with the daily 

35 

 
  
 
 
 
 
 
 
 
 
 
simple Secured Overnight Financing Rate (“SOFR”). The replacement of the rate to SOFR did not have a material 
impact on the Company’s financial position or results of operations. 

Non-GAAP Financial Measure 

The reconciliation between the Company’s debt to equity ratio and adjusted debt, net of cash, to equity ratio 

for fiscal year ending April 30, 2022, is summarized in the table below. 

April 30, 2022

Debt to Equity
Cash to Equity
Debt net of Cash to Equity

0.94
0.09
0.85

Item 7A. Quantitative and Qualitative Disclosures about Market Risk 

The  Company  is  exposed  to  market  risk  on  its  financial  instruments  from  changes  in  interest  rates.  In 
particular, the Company has historically had exposure to changes in the federal primary credit rate and has exposure 
to  changes  in  the  prime  interest  rate  of  its  lender.  The  Company  does  not  use  financial  instruments  for  trading 
purposes but has in the past entered into an interest rate swap agreement to manage interest rate risk.  

Interest  rate  risk.   The  Company’s  exposure  to  changes  in  interest  rates  relates  primarily  to  its  debt 
obligations. The Company is exposed to changes in interest rates as a result of its revolving credit facilities, and the 
interest rates charged to the Company under its credit facilities fluctuate based on its primary lender’s base rate of 
interest. The Company had an outstanding balance on its revolving line of credit of $46.7 million at April 30, 2022. 
The impact of a 1% increase in interest rates on this amount of debt would result in increased annual interest expense 
of approximately $467,000 and a corresponding decrease in net income before income tax.  

The  Company’s  earnings  are  impacted  by  its  net  interest  income,  which  is  the  difference  between  the 
income earned on interest-bearing assets and the interest paid on interest-bearing notes payable. The Company’s 
finance  receivables  carry  a  fixed  interest  rate  of  16.5%  per  annum  (19.5%  to  21.5%  in  Illinois),  based  on  the 
Company’s  contract  interest  rate  as  of  the  contract  origination  date,  while  its  revolving  credit  facilities  contain 
variable interest rates that fluctuate with market interest rates. 

Item 8.  Financial Statements and Supplementary Data 

The following financial statements and accountant’s report are included in Item 8 of this Annual Report on 

Form 10-K: 

Report of Independent Registered Public Accounting Firm 

Consolidated Balance Sheets as of April 30, 2022 and 2021 

Consolidated Statements of Operations for the years ended April 30, 2022, 2021 and 2020 

Consolidated Statements of Cash Flows for the years ended April 30, 2022, 2021 and 2020 

Consolidated Statements of Equity for the years ended April 30, 2022, 2021 and 2020 

Notes to Consolidated Financial Statements 

36 

 
 
 
 
 
           
           
           
 
 
 
 
  
 
 
 
 
 
 
 
 
 
                     
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

Board of Directors and Shareholders 
America’s Car-Mart, Inc. 

Opinion on the financial statements  
We have audited the accompanying consolidated balance sheets of America’s Car-Mart, Inc. (a Texas corporation) 
and subsidiaries (the “Company”) as of April 30, 2022 and 2021, the related consolidated statements of operations, 
equity,  and  cash  flows  for  each  of  the  three  years  in  the  period  ended  April  30,  2022,  and  the  related  notes 
(collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all 
material  respects,  the  financial  position  of  the  Company  as  of  April  30,  2022  and  2021,  and  the  results  of  its 
operations and its cash flows for each of the three years in the period ended April 30, 2022, in conformity with 
accounting principles generally accepted in the United States of America.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (“PCAOB”), the Company’s internal control over financial reporting as of April 30, 2022, based on criteria 
established  in  the  2013  Internal  Control—Integrated  Framework  issued  by  the  Committee  of  Sponsoring 
Organizations of the Treadway Commission (“COSO”), and our report dated July 8, 2022 expressed an unqualified 
opinion. 

Basis for opinion  
These financial statements are the responsibility of the Company’s management. Our responsibility is to express 
an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered 
with the PCAOB and are required to be independent  with respect to  the Company in accordance with the U.S. 
federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and 
the PCAOB.  

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan 
and perform the audit to obtain reasonable assurance about whether the financial statements are free of material 
misstatement,  whether  due  to  error  or  fraud.  Our  audits  included  performing  procedures  to  assess  the  risks  of 
material misstatement of the financial statements, whether due to error or fraud, and performing procedures that 
respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and 
disclosures  in  the  financial  statements.  Our  audits  also  included  evaluating  the  accounting  principles  used  and 
significant  estimates  made  by  management,  as  well  as  evaluating  the  overall  presentation  of  the  financial 
statements. We believe that our audits provide a reasonable basis for our opinion. 

Critical audit matter 
The  critical  audit  matter  communicated  below  is  a  matter  arising  from  the  current  period  audit  of  the  financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relates to 
accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, 
subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion 
on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, 
providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.  

Allowance for credit losses 
As described in Note C to the financial statements, the Company had finance receivables of $1.1 billion, for which 
an allowance of $247.2 million was recorded as of April 30, 2022. Management estimates the allowance for credit 
losses on finance receivables by applying a loss-rate method using historical credit loss experience (both timing 
and severity of losses) and collateral values. The estimate is adjusted for current conditions and reasonable and 
supportable  forecasts  to  reflect  management’s  expectations  for  credit  losses  on  the  finance  receivables,  which 
include factors such as current and expected changes in the fair market value of repossessed vehicles, the effects 
of macroeconomic factors such as changes in inflation, and the discontinuation of COVID-19 pandemic government 
provided benefits. We identified the allowance for credit losses as a critical audit matter. 

37 

 
 
 
 
 
 
 
 
 
 
 
 
The principal considerations for our determination that the allowance for credit losses is a critical audit matter were 
the significant judgments made by management, including the adjustment for the forecasted effects on expected 
losses  from  projected  levels  of  inflation  and  the  discontinuation  of  COVID-19  pandemic  government  provided 
benefits. These judgements led to a high degree of auditor judgment and subjectivity in performing procedures over 
these assumptions. 

Our audit procedures related to the allowance for credit losses included the following, among others: 

(cid:120)  We tested the design and operating effectiveness of controls relating to management’s allowance for credit 
losses estimation process, which included controls over the judgements related to its forecast for the effects 
on  expected  losses  from  projected  levels  of  inflation  and  the  discontinuation  of  COVID-19  pandemic 
government provided benefits.  

(cid:120)  We tested management’s process for determining the allowance for credit losses, including its forecast for 
the  effects  of  expected  losses  from  projected  levels  of  inflation  and  the  discontinuation  of  COVID-19 
pandemic government provided benefits.  

/s/ GRANT THORNTON LLP 

We have served as the Company’s auditor since 1999. 

Tulsa, Oklahoma 
July 8, 2022 

38 

 
 
 
 
  
 
 
 
Consolidated Balance Sheets 
America’s Car-Mart, Inc. 
(Dollars in thousands) 

April 30, 2022

April 30, 2021

Assets:

Cash and cash equivalents
Restricted cash 
Accrued interest on finance receivables
Finance receivables, net
Inventory
Income taxes receivable, net
Prepaid expenses and other assets
Right-of-use asset
Goodwill
Property and equipment, net

$

6,916
35,671
4,926
854,290
115,302
274
9,044
58,828
8,623
51,438

Total Assets

$

1,145,312

Liabilities, mezzanine equity and equity:

Liabilities:

Accounts payable 
Income taxes payable, net
Deferred accident protection plan revenue
Deferred service contract revenue
Accrued liabilities
Deferred income tax liabilities, net
Lease liability
Non-recourse notes payable
Revolving line of credit
Total liabilities

Commitments and contingencies (Note L)

Mezzanine equity:

Mandatorily redeemable preferred stock

Equity:

Preferred stock, par value $.01 per share, 1,000,000 shares authorized;

none issued or outstanding

Common stock, par value $.01 per share, 50,000,000 shares authorized;

13,642,185 and 13,591,889 issued at April 30, 2022 and April 30, 2021, 
respectively, of which 6,371,977 and 6,625,885 were outstanding at 
April 30, 2022 and April 30, 2021, respectively

Additional paid-in capital
Retained earnings
Less:  Treasury stock, at cost, 7,270,208 and 6,966,004

shares at April 30, 2022 and April 30, 2021, respectively
Total stockholders' equity

Non-controlling interest

Total equity

$

20,055
-
43,936
48,555
32,630
28,233
61,481
395,986
44,670
675,546

400

-

136
103,113
658,242

(292,225)
469,266
100
469,366

$

$

$

2,893
-
3,367
625,119
82,263
-
6,120
60,398
7,280
34,719

822,159

18,208
150
32,704
24,106
31,278
20,007
62,886
-
225,924
415,263

400

-

136
98,812
564,975

(257,527)
406,396
100
406,496

Total Liabilities, mezzanine equity and equity

$

1,145,312

$

822,159

The accompanying notes are an integral part of these consolidated financial statements. 

39 

 
                      
                      
            
                      
                 
            
                      
 
 
 
Consolidated Statements of Operations 
America’s Car-Mart, Inc. 
(Dollars in thousands except per share amounts) 

2022

Years Ended April 30, 
2021

2020

Revenues:
Sales
Interest and other income

Total revenues

Costs and expenses:

Cost of sales, excluding depreciation
Selling, general and administrative 
Provision for credit losses
Interest expense
Depreciation and amortization
Loss (gain) on disposal of property and equipment

Total costs and expenses

$

1,060,512
151,853

$

1,212,365

663,631
156,130
257,101
10,919
4,033
149
1,091,963

$

808,065
110,545

918,610

479,153
130,855
163,662
6,820
3,719
(40)
784,169

Income before income taxes

120,402

134,441

Provision for income taxes

27,095

30,302

652,992
91,619

744,611

388,475
117,762
162,246
8,052
3,839
(114)
680,260

64,351

13,008

Net income

Less:  Dividends on mandatorily redeemable 

preferred stock

Net income attributable to common stockholders

Earnings per share:
Basic
Diluted

$

$

$
$

93,307

$

104,139

$

51,343

40

93,267

14.33
13.67

$

$
$

40

104,099

15.70
14.95

$

$
$

40

51,303

7.74
7.39

Weighted average number of shares outstanding:

Basic
Diluted

6,509,673
6,823,481

6,628,749
6,961,575

6,630,023
6,945,652

The accompanying notes are an integral part of these consolidated financial statements. 

40 

 
 
          
        
          
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Cash Flows 
America’s Car-Mart, Inc. 
(In thousands) 

Operating activities:

Net income
Adjustments to reconcile net income to net cash
provided by operating activities:
Provision for credit losses
Losses on claims for accident protection plan
Depreciation and amortization
Amortization of debt issuance costs
Loss (gain) on disposal of property and equipment
Stock-based compensation
Deferred income taxes
Change in operating assets and liabilities:

Finance receivable originations
Finance receivable collections
Accrued interest on finance receivables
Inventory
Prepaid expenses and other assets
Accounts payable and accrued liabilities
Deferred accident protection plan revenue
Deferred service contract revenue
Income taxes, net

Net cash (used in) provided by operating activities

Investing Activities:

Purchase of investments
Purchases of property and equipment
Proceeds from sale of property and equipment
Net cash used in investing activities

Financing Activities:

Exercise of stock options
Issuance of common stock
Purchase of common stock
Dividend payments
Debt issuance costs
Change in cash overdrafts
Issuances of non-recourse notes payable
Principal payments on notes payable
Proceeds from revolving credit facilities
Payments on revolving credit facilities

Net cash provided by financing activities

Increase (decrease) in cash, cash equivalents, and restricted cash
Cash, cash equivalents, and restricted cash beginning of period

2022

Years Ended April 30, 
2021

2020

$

93,307

$

104,139

$

51,343

257,101
21,871
4,033
775
149
5,496
8,226

(1,009,859)
417,796
(1,559)
50,881
(2,924)
5,166
11,232
24,449
(424)
(114,284)

(1,343)
(20,921)
20
(22,244)

(1,488)
293
(34,698)
(40)
(6,108)
(1,802)
399,994
-
331,113
(511,042)
176,222

39,694
2,893

163,662
18,954
3,719
391
(40)
5,962
7,028

(762,716)
370,254
(269)
5,019
(1,679)
14,766
8,224
12,465
(3,691)
(53,812)

-
(8,952)
694
(8,258)

4,034
258
(10,616)
(40)
(282)
1,802
-
(524)
73,337
(62,566)
5,403

(56,667)
59,560

162,246
17,966
3,839
273
(114)
4,732
(1,280)

(604,497)
322,180
(750)
53,827
193
1,009
3,113
1,049
5,788
20,917

(4,648)
(5,422)
184
(9,886)

1,533
190
(16,009)
(40)
(505)
(1,274)
-
(509)
442,490
(379,099)
46,777

57,808
1,752

Cash, cash equivalents, and restricted cash end of period

$

42,587

$

2,893

$

59,560

The accompanying notes are an integral part of these consolidated financial statements. 

41 

 
 
             
           
             
           
           
           
             
             
             
               
               
               
                  
                  
                  
                  
                  
                
               
               
               
               
               
             
      
         
         
           
           
           
             
                
                
             
               
             
             
             
                  
               
             
               
             
               
               
             
             
               
                
             
               
         
           
             
             
                      
             
           
             
             
                    
                  
                  
           
             
             
             
               
               
                  
                  
                  
           
           
           
                  
                  
                  
             
                
                
             
               
             
           
                      
                      
                      
                
                
           
             
           
         
           
         
           
               
             
             
           
             
               
             
               
             
               
             
 
 
Consolidated Statements of Equity 
America’s Car-Mart, Inc. 
(Dollars in thousands) 

For the Years Ended April 30, 2022, 2021 and 2020 

  Common Stock

Shares

Amount

Additional
Paid-In
Capital

Retained
Earnings

Treasury
Stock

Non-
Controlling
Interest

Total
Equity

Balance at April 30, 2019

13,376,030

$

134 

$

81,605 

$

409,573 

$ (230,902)

$

100 

$

260,510 

Issuance of common stock
Stock options exercised
Purchase of 182,805 treasury shares
Stock based compensation
Issuance of restricted stock
Dividends on subsidiary preferred stock
Net income

9,760
92,943
-
-

-
-

-
1 
-
-

-
-

190 
1,532 
-
4,732 
500 
-
-

-
-
-
-

(40)
51,343 

-
-
(16,009)
-

-
-

-
-
-
-

-
-

190 
        1,533 
(16,009)
4,732 
500 
            (40)
51,343 

Balance at April 30, 2020

13,478,733

$

135 

$

88,559 

$

460,876 

$ (246,911)

$

100 

$

302,759 

Issuance of common stock
Stock options exercised
Purchase of 106,590 treasury shares
Stock based compensation
Dividends on subsidiary preferred stock
Net income

2,921
110,235
-
-
-
-

-
1 
-
-
-
-

258 
4,033 
-
5,962 
-
-

-
-
-
-
(40)
104,139 

-
-
(10,616)
-
-
-

-
-
-
-
-
-

           258 
4,034 
(10,616)
5,962 
(40)
104,139 

Balance at April 30, 2021

13,591,889

$

136 

$

98,812 

$

564,975 

$ (257,527)

$

100 

$

406,496 

Issuance of common stock
Stock options exercised
Purchase of 304,204 treasury shares
Stock based compensation
Dividends on subsidiary preferred stock
Net income

9,721
40,575
-
-
-
-

-
-
-
-
-
-

293 
(1,488)
-
5,496 
-
-

-
-
-
-
(40)
93,307 

-
-
(34,698)
-
-
-

-
-
-
-
-
-

           293 
(1,488)
(34,698)
5,496 
(40)
93,307 

Balance at April 30, 2022

13,642,185

$

136 

$

103,113 

$

658,242 

$ (292,225)

$

100 

$

469,366 

The accompanying notes are an integral part of these consolidated financial statements. 

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements 
America’s Car-Mart, Inc. 

A - Organization and Business 

America’s  Car-Mart,  Inc.,  a  Texas  corporation  (the  “Company”),  is  one  of  the  largest  publicly  held 
automotive retailers in the United States focused exclusively on the “Integrated Auto Sales and Finance” segment 
of the used car market. References to the Company typically include the Company’s consolidated subsidiaries. The 
Company’s operations are conducted principally through its two operating subsidiaries, America’s Car Mart, Inc., 
an  Arkansas  corporation  (“Car-Mart  of  Arkansas”),  and  Colonial  Auto  Finance,  Inc.,  an  Arkansas  corporation 
(“Colonial”). Collectively, Car-Mart of Arkansas and Colonial are referred to herein as “Car-Mart”. The Company 
primarily sells older model used vehicles and provides financing for substantially all of its customers. Many of the 
Company’s customers have limited financial resources and would not qualify for conventional financing as a result 
of limited credit histories or past credit difficulties. As of April 30, 2022, the Company operated 154 dealerships 
located primarily in small cities throughout the South-Central United States. 

B - Summary of Significant Accounting Policies 

Principles of Consolidation 

The consolidated financial statements include the accounts of America’s Car-Mart, Inc. and its subsidiaries. 

All intercompany accounts and transactions have been eliminated. 

Segment Information 

Each  dealership  is  an  operating  segment  with  its  results  regularly  reviewed  by  the  Company’s  chief 
operating decision maker in an effort to make decisions about resources to be allocated to the segment and to assess 
its  performance.  Individual  dealerships  meet  the  aggregation  criteria  for  reporting  purposes  under  the  current 
accounting guidance. The Company operates  in the  Integrated  Auto  Sales and Finance segment of the used car 
market, also referred to as the Integrated Auto Sales and Finance industry. In this industry, the nature of the sale 
and the financing of the transaction, financing processes, the type of customer and the methods used to distribute 
the  Company’s  products  and  services,  including  the  actual  servicing  of  the  contracts  as  well  as  the  regulatory 
environment in which the Company operates, all have similar characteristics. Each individual dealership is similar 
in nature and only engages in the selling and financing of used vehicles. All individual dealerships have similar 
operating characteristics. As such, individual dealerships have been aggregated into one reportable segment. 

Use of Estimates 

The preparation of financial statements in conformity with accounting principles generally accepted in the 
United States of America requires management to make estimates and assumptions that affect the reported amounts 
of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, and 
the reported amounts of revenues and expenses during the period. Actual results could differ from those estimates. 
Significant estimates include, but are not limited to, the Company’s allowance for credit losses. 

Concentration of Risk 

The Company provides financing in connection with the sale of substantially all of its vehicles. These sales 
are made primarily to customers residing in Alabama, Arkansas, Georgia, Illinois, Kentucky, Mississippi, Missouri, 
Oklahoma,  Tennessee,  and  Texas,  with  approximately  27.4%  of  revenues  resulting  from  sales  to  Arkansas 
customers.  

43 

 
 
 
 
 
 
 
 
 
 
As  of  April  30,  2022,  and  periodically  throughout  the  year,  the  Company  maintained  cash  in  financial 
institutions in excess of the amounts insured by the federal government. The cash is held in several highly rated 
banking institutions. The Company regularly monitors its counterparty credit risk and mitigates exposure by limiting 
the amount it invests in one institution. The Company’s revolving credit facilities mature in September 2024.  

Restrictions on Distributions/Dividends 

The  Company’s  revolving  credit  facilities  generally  restrict  distributions  by  the  Company  to  its 
shareholders.  The  distribution  limitations  under  the  credit  facilities  allow  the  Company  to  repurchase  the 
Company’s stock so long as either: (a) the aggregate amount of such repurchases after September 30, 2021 does 
not exceed $50 million, net of proceeds received from the exercise of stock options, and the total availability under 
the credit facilities is equal to or greater than 20% of the sum of the borrowing bases, in each case after giving effect 
to such repurchases (repurchases under this item are excluded from fixed charges for covenant calculations), or (b) 
the aggregate amount of such repurchases does not exceed 75% of the consolidated net income of the Company 
measured on a trailing twelve month basis; provided that immediately before and after giving effect to the stock 
repurchases, at least 12.5% of the aggregate funds committed under the credit facilities remain available. Thus, 
although the Company does routinely repurchase stock, the Company is limited in its ability to pay dividends or 
make other distributions to its shareholders without the consent of the Company’s lenders. 

Cash Equivalents 

The  Company  considers  all  highly  liquid  debt  instruments  purchased  with  original  maturities  of  three 

months or less to be cash equivalents.  

Restricted Cash  

Restricted cash is related to the financing and securitization transaction discussed below and are held by 

the securitization trust. 

Restricted cash from collections on auto finance receivables includes collections of principal, interest, and 
fee payments on auto finance receivables that are restricted for payment to holders of non-recourse notes payable 
pursuant to the applicable agreements. 

The restricted cash on deposit in reserve accounts is for the benefit of holders of non-recourse notes payable 
and these funds are not expected to be available to the Company or its creditors. If the cash generated by the related 
receivables in a given period was insufficient to pay the interest, principal, and other required payments, the balances 
on deposit in the reserve accounts would be used to pay those amounts. 

Restricted cash consists of the following at April 30, 2022: 

(In thousands)

Restricted cash from collections on auto finance receivables
Restricted cash on deposit in reserve accounts

Restricted Cash

There was no restricted cash as of April 30, 2021. 

April 30, 2022

$

$

24,242 
11,429 

35,671 

44 

 
 
 
 
 
 
 
 
 
 
Financing and Securitization Transactions 

The Company utilized a term securitization to provide long-term funding for a portion of the auto finance 
receivables initially funded through the debt facilities. In these transactions, a pool of auto finance receivables is 
sold to a special purpose entity that, in turn, transfers the receivables to a special purpose securitization trust. The 
securitization trust issues asset-backed securities, secured or otherwise supported by the transferred receivables, and 
the proceeds from the sale of the asset-backed securities are used to finance the securitized receivables.  

The Company is required to evaluate term securitization trusts for consolidation. In the Company’s role as 
servicer, it has the power to direct the activities of the trust that most significantly impact the economic performance 
of the trust. In addition, the obligation to absorb losses (subject to limitations) and the rights to receive any returns 
of the trust, remain with the Company. Accordingly, the Company is the primary beneficiary of the trust and is 
required to consolidate it. 

The  Company  recognizes  transfers  of  auto  finance  receivables  into  the  term  securitization  as  secured 
borrowings, which result in recording the auto finance receivables and the related non-recourse notes payable on 
our consolidated balance sheet. These auto finance receivables can only be used as collateral to settle obligations 
of the related non-recourse notes payable. The term securitization investors have no recourse to the Company’s 
assets beyond the related auto finance receivables, the amounts on deposit in the reserve account, and the restricted 
cash from collections on auto finance receivables. See Notes C and F for additional information on auto finance 
receivables and non-recourse notes payable. 

Finance Receivables, Repossessions and Charge-offs and Allowance for Credit Losses 

The Company originates installment sale contracts from the sale of used vehicles at its dealerships. These 
installment sale contracts carry an average interest rate of approximately 16.5% using the simple effective interest 
method including any deferred fees. Contract origination costs are not significant. The installment sale contracts 
are  not  pre-computed  contracts  whereby  borrowers  are  obligated  to  pay  back  principal  plus  the  full  amount  of 
interest that will accrue over the entire term of the contract. Finance receivables are collateralized by vehicles sold 
and consist of contractually scheduled payments from installment contracts net of unearned finance charges and an 
allowance for credit losses. Unearned finance charges represent the balance of interest receivable to be earned over 
the entire term of the related installment contract, less the earned amount ($4.9 million at April 30, 2022 and $3.4 
million at April 30, 2021 on the Consolidated Balance Sheets), and as such, have been reflected as a reduction to 
the gross contract amount in arriving at the principal balance in finance receivables.  

An account is considered delinquent when the customer is one day or more behind on their contractual 
payments. While the Company does not formally place contracts on nonaccrual status, the immaterial amount of 
interest that may accrue after an account becomes delinquent up until the point of resolution via repossession or 
write-off, is reserved for against the accrued interest on the Consolidated Balance Sheets. Delinquent contracts are 
addressed and either made current by the customer, which is the case in most situations, or the vehicle is repossessed 
or written off if the collateral cannot be recovered quickly. Customer payments are set to match their payday with 
approximately 78% of payments due on either a weekly or bi-weekly basis. The frequency of the payment due dates 
combined with the general decline in the value of the collateral lead to prompt resolutions on problem accounts. At 
April 30, 2022, 3.0% of the Company’s finance receivables balances were 30 days or more past due compared to 
2.6% at April 30, 2021.  

Substantially  all  of  the  Company’s  automobile  contracts  involve  contracts  made  to  individuals  with 
impaired or limited credit histories, or higher debt-to-income ratios than permitted by traditional lenders. Contracts 
made with buyers who are restricted in their ability to obtain financing from traditional lenders generally entail a 
higher risk of delinquency, default and repossession, and higher losses than contracts made with buyers with better 
credit. At the time of originating a finance agreement, the Company requires customers to meet certain criteria that 
demonstrate their intent and ability to pay for the financed principal and interest on the vehicle they are purchasing. 
However, the Company recognizes that their customer base is at a higher risk of default given their impaired or 
limited credit histories.  

45 

 
 
 
The Company strives to keep its delinquency percentages low, and not to repossess vehicles. Accounts one 
to  three  days  late  are  contacted  by  telephone  or  text  messaging  notifications.  Notes  from  each  contact  are 
electronically  maintained  in  the  Company’s  computer  system.  The  Company  also  utilizes  text  messaging 
notifications that allows customers the option to receive due date reminders and late notifications, if applicable. The 
Company  attempts  to  resolve  payment  delinquencies  amicably  prior  to  repossessing  a  vehicle.  If  a  customer 
becomes severely delinquent in his or her payments, and management determines that timely collection of future 
payments is not probable, the Company will take steps to repossess the vehicle. 

Periodically, the Company enters into contract modifications with its customers to extend or modify the 
payment terms. The Company only enters into a contract modification or extension if it believes such action will 
increase the amount of monies the Company will ultimately realize on the customer’s account and will increase the 
likelihood of the customer being able to pay off the vehicle contract. At the time of modification, the Company 
expects to collect amounts due including accrued interest at the contractual interest rate for the period of delay. No 
other concessions are granted to customers, beyond the extension of additional time, at the time of modifications. 
Modifications  are  minor  and  are  made  for  payday  changes,  minor  vehicle  repairs  and  other  reasons.  For  those 
vehicles that are repossessed, the majority are returned or surrendered by the customer on a voluntary basis. Other 
repossessions are performed by Company personnel or third-party repossession agents. Depending on the condition 
of a repossessed vehicle, it is either resold on a retail basis through a Company dealership or sold for cash on a 
wholesale basis primarily through physical or online auctions. 

The  Company  takes  steps  to  repossess  a  vehicle  when  the  customer  becomes  delinquent  in  his  or  her 
payments  and  management  determines  that  timely  collection  of  future  payments  is  not  probable.  Accounts  are 
charged-off  after  the  expiration  of  a  statutory  notice  period  for  repossessed  accounts,  or  when  management 
determines that the timely collection of future payments is not probable for accounts where the Company has been 
unable to repossess the vehicle. For accounts with respect to which the vehicle was repossessed, the fair value of 
the repossessed vehicle is charged as a reduction of the gross finance receivables balance charged-off. On average, 
accounts are approximately 75 days past due at the time of charge-off. For previously charged-off accounts that are 
subsequently recovered, the amount of such recovery is credited to the allowance for credit losses.  

The Company maintains an allowance for credit  losses  on  an aggregate  basis at an amount it considers 
sufficient to cover losses expected to be incurred on the portfolio at the measurement date. The Company accrues 
an  estimated  loss  for  the  amount  it  believes  will  not  be  collected.  The  allowance  for  credit  losses  represents 
management’s best estimate of lifetime expected losses based on reasonable and supportable forecasts, historical 
credit loss experience and other quantitative considerations, such as changes in contract characteristics (i.e., average 
amount financed and term), delinquency levels, collateral values, current economic conditions and underwriting 
and collection practices. The allowance for credit losses is periodically reviewed by management with any changes 
reflected in current operations. Although credit losses remained low in fiscal year 2022, credit losses did begin to 
normalize to pre-pandemic levels and there is still possible further deterioration in economic conditions due to high 
inflation and lingering COVID-19 impacts. The Company believes that it has given appropriate consideration to all 
relevant  factors  and  has  made  reasonable  assumptions  in  determining  the  allowance  for  credit  losses.  The 
calculation of the allowance for credit losses uses the following primary factors: 

(cid:120)  The number of units repossessed or charged-off as a percentage of total units financed over specific 

historical periods of time from one year to five years. 

(cid:120)  The average net repossession and charge-off loss per unit during the last eighteen months, segregated 
by  the  number  of  months  since  the  contract  origination  date,  and  adjusted  for  the  expected  future 
average net charge-off loss per unit. Approximately 50% of the charge-offs that will ultimately occur 
in the portfolio are expected to occur within 11-12 months following the balance sheet date. The average 
age of an account at charge-off date is 12 months. 

46 

 
 
 
(cid:120)  The timing of repossession and charge-off losses relative to the date of sale (i.e., how long it takes for 
a  repossession  or  charge-off  to  occur)  for  repossessions  and  charge-offs  occurring  during  the  last 
eighteen months. 

(cid:120)  An adjustment to the previous twelve months to reflect the significant increase in the average amount 

financed and the resulting monthly payment and term length.  

(cid:120)  A  forecast  of  expect  losses  for  a  period  of  one  year,  including  considerations  for  the  impact  of 
forecasted  levels  of  inflation  and  the  discontinuation  of  COVID-19  pandemic  government provided 
benefits. 

A historical point loss rate is produced by this analysis which is then adjusted to reflect current conditions 
and the Company’s reasonable and supportable forecast of expected losses for a period of one year, including the 
review of static pools coupled with any positive or negative subjective factors to arrive at an overall reserve amount 
that management considers to be a reasonable estimate of losses to be incurred on the portfolio at the measurement 
date. While challenging economic conditions can negatively impact credit losses, the effectiveness of the execution 
of internal policies and procedures within the collections area and the competitive environment on the lending side 
have historically had a more significant effect on collection results than macro-economic issues. 

In most states, the Company offers retail customers who finance their vehicle the option of purchasing an 
accident protection plan product as an add-on to the installment sale contract. This product contractually obligates 
the Company to cancel the remaining principal outstanding for any contract where the retail customer has totaled 
the  vehicle,  as  defined  by  the  product,  or  the  vehicle  has  been  stolen.  The  Company  periodically  evaluates 
anticipated  losses  to  ensure  that  if  anticipated  losses  exceed  deferred  accident  protection  plan  revenues,  an 
additional liability is recorded for such difference. No such liability was required at April 30, 2022 or 2021. 

Inventory 

Inventory consists of used vehicles and is valued at the lower of cost or net realizable value on a specific 
identification basis. Vehicle reconditioning costs are capitalized as a component of inventory. Repossessed vehicles 
and trade-in vehicles are recorded at fair value, which approximates wholesale value. The cost of used vehicles sold 
is determined using the specific identification method. 

Goodwill  

Goodwill  reflects  the  excess  of  purchase  price  over  the  fair  value  of  specifically  identified  net  assets 
purchased.  Goodwill  and  intangible  assets  deemed  to  have  indefinite  lives  are  not  amortized  but  are  subject  to 
qualitative annual impairment tests at the Company’s year-end. The impairment tests are based on the comparison 
of the fair value of the reporting unit to the carrying value of such unit. The implied goodwill is compared to the 
carrying value of the goodwill to determine the impairment, if any. There was no impairment of goodwill during 
fiscal 2022 or fiscal 2021. 

The Company had $8.6 million and $7.3 million of goodwill for the periods ended April 30, 2022 and 2021, 
respectively. The increase of $1.3 million during the year ended April 30, 2022 was primarily due to the acquisition 
of ongoing dealership assets during the current year and changes in the assessment of the fair value of previous 
acquisitions. 

Property and Equipment 

Property  and  equipment  are  stated  at  cost.  Expenditures  for  additions,  remodels  and  improvements  are 
capitalized.  Costs of repairs and maintenance are  expensed as incurred. Leasehold improvements are amortized 
over the shorter of the estimated life of the improvement or the lease period. The lease period includes the primary 
lease term plus any extensions that are reasonably assured. Depreciation is computed principally using the straight-
line method generally over the following estimated useful lives: 

47 

 
 
 
 
 
 
 
Furniture, fixtures and equipment 
Leasehold improvements 
Buildings and improvements 

3 to 7 years 
5 to 15 years 
18 to 39 years 

Property and equipment are reviewed for impairment whenever events or changes in circumstances indicate 
the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured 
by a comparison of the carrying amount of an asset to future undiscounted net cash flows expected to be generated 
by  the  asset.  If  such  assets  are  considered  to  be  impaired,  the  impairment  to  be  recognized  is  measured  by  the 
amount  by  which  the  carrying  values  of  the  impaired  assets  exceed  the  fair  value  of  such  assets.  Assets  to  be 
disposed of are reported at the lower of the carrying amount or fair value less costs to sell.  

Cash Overdraft 

As checks are presented for payment from the Company’s primary disbursement bank account, monies are 
automatically drawn against cash collections for the day and, if necessary, are drawn against one of its revolving 
credit facilities. Any cash overdraft balance principally represents outstanding checks, net of any deposits in transit 
that as of the balance sheet date had not yet been presented for payment. Any cash overdraft balance is reflected in 
accrued liabilities on the Company’s Consolidated Balance Sheets. 

Deferred Sales Tax 

Deferred sales tax represents a sales tax liability of the Company for vehicles sold on an installment basis 
in the states of Alabama and Texas. Under Alabama and Texas law, for vehicles sold on an installment basis, the 
related sales tax is due as the payments are collected from the customer, rather than at the time of sale. Deferred 
sales tax liabilities are reflected in accrued liabilities on the Company’s Consolidated Balance Sheets. 

Income Taxes 

Income taxes are accounted for under the liability method. Under this method, deferred income tax assets 
and liabilities are determined based on differences between financial reporting and tax bases of assets and liabilities 
and are measured using the enacted tax rates expected to apply in the years in which these differences are expected 
to be recovered or settled. 

Occasionally,  the  Company  is  audited  by  taxing  authorities.  These  audits  could  result  in  proposed 
assessments of additional taxes. The Company believes that its tax positions comply in all material respects with 
applicable tax law; however, tax law is subject to interpretation, and interpretations by taxing authorities could be 
different from those of the Company, which could result in the imposition of additional taxes.  

The Company recognizes the financial statement benefit of a tax position only after determining that the 
relevant tax authority would more likely than not sustain the position following an audit. For tax positions meeting 
the more likely than not threshold, the amount recognized in the financial statements is the largest benefit that has 
a greater than 50 percent likelihood of being realized upon ultimate settlement with the relevant tax authority. The 
Company applies this methodology to all tax positions for which the statute of limitations remains open. 

The Company is subject to income taxes in the U.S. federal jurisdiction and various state jurisdictions. Tax 
regulations  within  each  jurisdiction  are  subject  to  the  interpretation  of  the  related  tax  laws  and  regulations  and 
require significant judgment to apply. With few exceptions, the Company is no longer subject to U.S. federal, state 
and local income tax examinations by tax authorities for the fiscal years before 2018. 

The  Company’s  policy  is  to  recognize  accrued  interest  related  to  unrecognized  tax  benefits  in  interest 
expense and penalties in operating expenses. The Company had no accrued penalties or interest as of April 30, 2022 
and 2021, respectively. 

48 

 
 
 
 
 
 
 
 
 
 
 
Revenue Recognition 

Revenues are generated principally from the sale of used vehicles, which in most cases includes a service 
contract  and  an  accident  protection  plan  product,  as  well  as  interest  income  and  late  fees  earned  on  finance 
receivables.  Revenues  are  net  of  taxes  collected  from  customers  and  remitted  to  government  agencies.  Cost  of 
vehicle sales include costs incurred by the Company to prepare the vehicle for sale including license and title costs, 
gasoline, transport services and repairs. 

The  Company’s  performance  obligations  are  clearly  identifiable,  and  the  transaction  price  is  explicitly 
stated on the customers’ contracts. The Company collects payments in accordance with the terms of the customers’ 
accounts, ranging between 18 to 54 months. Revenues from the sale of used vehicles are recognized when the sales 
contract is signed, the customer has taken possession of the vehicle and, if applicable, financing has been approved. 
Revenues from the sale of vehicles sold at wholesale are recognized at the time the proceeds are received. Revenues 
from the sale of service contracts are recognized ratably over the expected duration of the product. Service contract 
revenues  are  included  in  sales  and  the  related  expenses  are  included  in  cost  of  sales.  Accident  Protection  Plan 
(previously called payment protection plan) revenues are initially deferred and then recognized to income using the 
“Rule of 78’s” interest method over the life of the contract so that revenues are recognized in proportion to the 
amount of cancellation protection provided. Accident Protection Plan revenues are included in sales and related 
losses  are  included  in  cost  of  sales  as  incurred.  Interest  income  is  recognized  on  all  active  finance  receivables 
accounts using the simple effective interest method. Active accounts include all accounts except those that have 
been paid-off or charged-off. 

Sales consist of the following for the years ended April 30, 2022, 2021 and 2020: 

(In thousands)

Sales – used autos
Wholesales – third party
Service contract sales
Accident protection plan revenue

2022

Years Ended April 30,
2021

2020

$

$

927,043
51,641
49,154
32,674

713,925
34,286
33,028
26,826

$

$

567,816
28,966
31,480
24,730

652,992

Total

$

1,060,512

$

808,065

At  April  30,  2022  and  2021,  finance  receivables  more  than  90  days  past  due  were  approximately  $3.0 
million and $2.1 million, respectively. Late fee revenues totaled approximately $3.1 million, $2.5 million and $2.3 
million for the fiscal years ended 2022, 2021 and 2020, respectively. Late fee revenue is recognized when collected 
and is reflected within Interest and other income on the Consolidated Statements of Operations.  

During the years ended April 30, 2022 and 2021, the Company recognized $16.5 million and $10.3 million 
of revenues that were included in deferred service contract revenues for the years ended April 30, 2021 and 2020, 
respectively.  

Advertising Costs 

Advertising  costs  are  expensed  as  incurred  and  consist  principally  of  television,  radio,  print  media  and 
digital marketing costs. Advertising costs amounted to $5.0 million, $2.9 million and $3.1 million for the years 
ended April 30, 2022, 2021 and 2020, respectively. 

49 

 
 
 
 
 
 
Employee Benefit Plans 

The Company has 401(k) plans for all of its employees meeting certain eligibility requirements. The plans 
provide for voluntary employee contributions and the Company matches 50% of employee contributions up to a 
maximum  of  6%  of  each  employee’s  compensation.  The  Company  contributed  approximately  $1.2  million, 
$908,000, and $769,000 to the plans for the years ended April 30, 2022, 2021 and 2020, respectively.  

The Company offers employees the right to purchase common shares at a 15% discount from market price 
under the 2006 Employee Stock Purchase Plan which was approved by shareholders in October 2006. The Company 
takes a charge to earnings for the 15% discount, included in stock-based compensation. Amounts for fiscal years 
2022, 2021 and 2020 were not material individually or in the aggregate. A total of 200,000 shares were registered 
and 133,621 remain available for issuance under this plan at April 30, 2022.  

Earnings per Share 

Basic earnings per share are computed by dividing net income attributable to common stockholders by the 
average  number  of  common  shares  outstanding  during  the  period.  Diluted  earnings  per  share  are  computed  by 
dividing net income attributable to common stockholders by the average number of common shares outstanding 
during the period plus dilutive common stock equivalents. The calculation of diluted earnings per share takes into 
consideration the potentially dilutive effect of common stock equivalents, such as outstanding stock options and 
non-vested restricted stock, which if exercised or converted into common stock would then share in the earnings of 
the Company. In computing diluted earnings per share, the Company utilizes the treasury stock method and anti-
dilutive securities are excluded. 

Stock-Based Compensation 

The  Company  recognizes  the  cost  of  employee  services  received  in  exchange  for  awards  of  equity 
instruments, such as stock options and restricted stock, based on the fair value of those awards at the date of grant 
over the requisite service period. The Company uses the Black-Scholes option pricing model to determine the fair 
value of stock option awards. The Company may issue either new shares or treasury shares upon exercise of these 
awards.  Stock-based  compensation  plans,  related  expenses,  and  assumptions  used  in  the  Black-Scholes  option 
pricing  model  are  more  fully  described  in  Note  K.  If  an  award  contains  a  performance  condition,  expense  is 
recognized only for those shares for which it is considered reasonably probable as of the current period end that the 
performance condition will be met. The Company accounts for forfeitures as they occur and records any excess tax 
benefits or deficiencies from equity awards in the Consolidated Statements of Operations in the reporting period in 
which the exercises occur. As a result, the Company’s income tax expenses and associated effective tax rate will be 
impacted by fluctuations in stock price between the grant dates and exercise dates of equity awards.  

Treasury Stock 

The Company purchased 304,204, 106,590, and 182,805 shares of its common stock to be held as treasury 
stock for a total cost of $34.7 million, $10.6 million and $16.0 million during the years ended April 30, 2022, 2021 
and 2020, respectively. Treasury stock may be used for issuances under the Company’s stock-based compensation 
plans or for other general corporate purposes. The Company has a reserve account of 10,000 shares of treasury 
stock to secure outstanding service contracts issued in Iowa in accordance with the regulatory requirements of that 
state and another reserve account of 14,000 shares of treasury stock for its subsidiary, ACM Insurance Company, 
in accordance with the requirements of the Arkansas Department of Insurance. 

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
Facility Leases 

The Company’s leases primarily consist of operating leases related to retail stores, office space, and land. 

For more information on financing obligations, see Note F.  

The initial term for real property leases is typically 3 to 10 years. Most leases include one or more options 
to renew, with renewal terms that can extend the lease term from 3 to 10 years or more. The Company includes 
options to renew (or terminate) in the lease term, and as part of the right-of-use (“ROU”) asset and lease liability, 
when it is reasonably certain that the options will be exercised. The weighted average remaining lease term as of 
April 30, 2022 was 13.8 years.  

The  ROU  asset  and  the  related  lease  liability  are  initially  measured  at  the  present  value  of  future  lease 
payments over the lease term. As most leases do not provide an implicit interest rate, the Company obtains a quote 
for a collateralized debt obligation from a group of lenders each quarter to determine the present value of future 
payments of leases commenced for that quarter. The weighted average discount rate as of April 30, 2022 was 4.33%.  

The  Company  includes  variable  lease  payments  in  the  initial  measurement  of  ROU  assets  and  lease 
liabilities only to the extent they depend on an index or rate. Changes in such indices or rates are accounted for in 
the period the change occurs, and do not result in the remeasurement of the ROU asset or liability. The Company 
is also responsible for payment of certain real estate taxes, insurance, and other expenses on leases. These amounts 
are generally considered to be variable and are not included in the measurement of the ROU asset and lease liability. 
Non-lease components are generally accounted for separately from lease components. The Company’s leases do 
not contain any material residual value guarantees or material restricted covenants.  

Recent Accounting Pronouncements 

Occasionally, new accounting pronouncements are issued by the Financial Accounting Standards Board 
(“FASB”) or other standard setting bodies which the Company will adopt as of the specified effective date. Unless 
otherwise  discussed,  the  Company  believes  the  implementation  of  recently  issued  standards  which  are  not  yet 
effective will not have a material impact on its consolidated financial statements upon adoption. 

Recently Adopted Accounting Pronouncements 

Reference  Rate  Reform.  In  March  2020,  the  FASB  issued  ASU  2020-04,  Reference  Rate  Reform.  The 
pronouncement provides optional guidance for a limited period of time to ease the potential burden of accounting 
for reference rate reform. This guidance is effective for all entities as of March 12, 2020, through December 31, 
2022. During April 2022, the Company replaced LIBOR as the applicable benchmark interest rate on its revolving 
line of credit with the daily simple Secured Overnight Financing Rate (“SOFR”). The replacement of the rate to 
SOFR did not have a material impact on the Company’s financial position or results of operations. 

51 

 
 
 
 
 
 
 
 
 
 
 
 
C - Finance Receivables, Net 

The Company originates installment sale contracts from the sale of used vehicles at its dealerships. These 
installment sale contracts, which carry a fixed interest rate of 16.5% per annum (19.5% to 21.5% in Illinois), are 
collateralized by the vehicle sold and typically provide for payments over periods ranging from 18 to 54 months. 
The Company’s finance receivables are defined as one segment and one class of loans, which is sub-prime consumer 
automobile contracts. The level of risks in our financing receivables is managed as one homogeneous pool. The 
components of finance receivables as of April 30, 2022 and 2021 are as follows: 

(In thousands)

April 30, 2022

April 30, 2021

Gross contract amount
Less unearned finance charges
                       Principal balance                    
Less allowance for credit losses

$

1,378,803 
(277,306)
1,101,497 
(247,207)

$

980,757 
(171,220)
809,537 
(184,418)

Finance receivables, net

$

854,290 

$

625,119 

As of April 30, 2022, auto finance receivables collateralizing the non-recourse notes payable related to the 

financing and securitization transaction completed during the fiscal year 2022, were $550.3 million. 

Changes in the finance receivables, net for the years ended April 30, 2022, 2021 and 2020 are as follows:   

(In thousands)

Balance at beginning of period
Finance receivable originations
Finance receivable collections
Provision for credit losses
Losses on claims for accident protection plan
Inventory acquired in repossession and accident protection plan claims

$

2022

625,119
1,009,859
(417,796)
(257,101)
(21,871)
(83,920)

Years Ended April 30,
2021

$

466,141
762,716
(370,254)
(163,662)
(18,954)
(50,868)

$

2020

415,486
604,497
(322,180)
(162,246)
(17,966)
(51,450)

     Balance at end of period

$

854,290

$

625,119

$

466,141

Changes in the finance receivables allowance for credit losses for the years ended April 30, 2022, 2021 and 

2020 are as follows: 

(In thousands)

Balance at beginning of period
Provision for credit losses
Charge-offs, net of recovered collateral

2022

Years Ended April 30, 
2021

2020

$

184,418
257,101
(194,312)

$

155,041
163,662
(134,285)

$

127,842
162,246
(135,047)

     Balance at end of period

$

247,207

$

184,418

$

155,041

Amounts recovered from previously written-off accounts were $2.4 million, $1.9 million, and $1.7 million 

for the years ended April 30, 2022, 2021 and 2020, respectively. 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
In the first quarter of fiscal 2020, the Company reduced its allowance for credit losses from 25.0% to 24.5% 
as a result of improvements in net charge-offs as a percentage of average receivables, the quality of the portfolio 
and  the  allowance  analysis.  However,  in  the  fourth  quarter  of  fiscal  2020,  COVID-19  impacted  our  customers, 
resulting  in  an  increased  past-due  amount  as  a  percentage  of  receivables  (to  6.2%  from  2.9%).  As  a  result,  the 
Company increased the allowance for credit losses from 24.5% to 26.5%. The net increase resulted in a $9.1 million 
pre-tax charge to the provision for credit losses ($7.0 million after tax effects, $1.02 per diluted share). As a result 
of improved credit losses during the fiscal year 2021, as well as the Company’s outlook for projected losses, the 
Company  decreased  the  allowance  for  credit  losses  in  the  fourth  quarter  of  fiscal  2021  from  26.5%  to  24.5%, 
resulting in a $15.1 million pre-tax decrease in the provision for credit losses ($11.5 million after tax effects, $1.65 
per diluted share). The allowance for credit losses remains at 24.5% at April 30, 2022. 

The  factors  which  influenced  management’s  judgment  in  determining  the  amount  of  the  current  period 

provision for credit losses are described below. 

The  historical  level  of  actual  charge-offs,  net  of  recovered  collateral,  is  the  most  important  factor  in 
determining  the  provision  for  credit  losses.  This  is  due  to  the  fact  that  once  a  contract  becomes  delinquent  the 
account  is  either  made  current  by  the  customer,  the  vehicle  is  repossessed,  or  the  account  is  written  off  if  the 
collateral cannot be recovered. Net charge-offs as a percentage of average finance receivables were 20.2% for fiscal 
2022 as compared to 19.3% for fiscal 2021. The frequency of losses increased compared to the prior year as credit 
losses began to normalize to pre-pandemic levels. The prior year credit losses were positively impacted by stimulus 
payments and lower default rates. 

Collections  and  delinquency  levels  can  have  a  significant  effect  on  additions  to  the  allowance  and  are 
reviewed frequently. Principal collections as a percentage of average finance receivables were 43.5% for the year 
ended April 30, 2022, compared to 53.2% for the year ended April 30, 2021. Principal collections decreased due to 
the term extensions coupled with fiscal year 2021 being positively impacted by stimulus payments. Delinquencies 
greater than 30 days increased slightly to 3.0% at April 30, 2022 compared to 2.6% at April 30, 2021.  

In addition to the objective factors discussed above, the Company also considers macro-economic factors 
that would affect its customers non-discretionary income, such as changes in unemployment levels, gasoline prices, 
and prices for staple items to develop reasonable and supportable forecasts for the lifetime expected losses. These 
economic  forecasts  are  utilized  alongside  historical  loss  information  in  order  to  estimate  expected  losses  in  the 
portfolio over the following twelve-month period, at which point the Company will immediately revert to the point 
estimate produced by the Company’s analysis of historical loss information to estimate expected losses from the 
portfolio for the remaining contractual lives of its finance receivables. See “Finance Receivables, Repossessions 
and Charge-offs and Allowance for Credit Losses” in Note B for a description of the historical data included in this 
analysis. 

Credit quality information for finance receivables is as follows: 

(Dollars in thousands)

April 30, 2022

April 30, 2021

Current 
 3 - 29 days past due
30 - 60 days past due
61 - 90 days past due
    > 90 days past due
          Total 

Principal
Balance

$

958,808
109,873
22,477
7,360
2,979
$ 1,101,497

Percent of 
Portfolio
87.05%
9.97%
2.04%
0.67%
0.27%
100.00%

Principal
Balance

717,520
71,269
13,058
5,551
2,139
809,537

$

$

Percent of 
Portfolio
88.64%
8.80%
1.61%
0.69%
0.26%
100.00%

53 

 
 
 
 
 
    
    
    
      
      
      
        
        
        
        
 
    
 
 
 
Accounts one and two days past due are considered current for this analysis, due to the varying payment 
dates and variation in the day of the week at each period end. Delinquencies may vary from period to period based 
on the average age of the portfolio, seasonality within the calendar year, the day of the week and overall economic 
factors. The above categories are consistent with internal operational measures used by the Company to monitor 
credit results.  

Substantially  all  of  the  Company’s  automobile  contracts  involve  contracts  made  to  individuals  with 
impaired or limited credit histories, or higher debt-to-income ratios than permitted by traditional lenders. Contracts 
made with buyers who are restricted in their ability to obtain financing from traditional lenders generally entail a 
higher risk of delinquency, default and repossession, and higher losses than contracts made with buyers with better 
credit. The Company monitors customer scores, contract term length, down payment percentages, and collections 
for credit quality indicators.  

Average total collected per active customer per month
Principal collected as a percent of average finance receivables
Average down-payment percentage
Average originating contract term (in months )

Twelve Months Ended
April 30,

$

2022

513
43.5%
6.4%
40.2

$

2021

478
53.2%
7.1%
34.6

April 30, 2022

April 30, 2021

Portfolio weighted average contract term, including modifications (in months )

42.9

37.3

Collections remained strong with the reduction of principal collected in line with the expected change due 
to  the  average  term  increases.  The  prior  year  fiscal  fourth  quarter  included  the  impact  of  the  pandemic  related 
stimulus payments which contributed to a higher collection percentage. The portfolio weighted average contract 
term increased primarily due to the increased average selling price, up $3,028 or 22.2%, from fiscal year 2021.  

When customers apply for financing, the Company’s proprietary scoring models rely on the customers’ 
credit  histories  and  certain  application  information to  evaluate  and  rank  their  risk.  The  Company  obtains  credit 
histories and other credit data that includes information such as number of different addresses, age of oldest record, 
high  risk  credit  activity,  job  time,  time  at  residence  and  other  factors.  The  application  information  that  is  used 
includes  income,  collateral  value  and  down  payment.  The  scoring  models  yield  credit  grades  that  represent  the 
relative  likelihood  of  repayment.  Customers  with  the  highest  probability  of  repayment  are  6  rated  customers. 
Customers  assigned  a  lower  grade  are  determined  to  have  a  lower  probability  of  repayment.  For  loans  that  are 
approved, the  credit  grade influences  the  terms  of  the  agreement,  such  as  the  maximum  amount  financed,  term 
length and minimum down payment. After origination, credit grades are generally not updated.  

The  Company  uses  a  combination  of  the  initial  credit  grades  and  historical  performance  to  monitor  the 
credit quality of the finance receivables on an ongoing basis, and the accuracy of the scoring model is validated 
periodically. Loan performance is reviewed on a recurring basis to identify whether the assigned grades adequately 
reflect the customers’ likelihood of repayment. 

The following table presents a summary of finance receivables by credit quality indicator, as of April 30, 

2022 segregated by customer score. 

(Dollars in thousands)

2022

2021

2020

2019

2018

Prior to
2018

Total

%

Customer Score by Fiscal Year of Origination

1-2
3-4
5-6
Total

$

$

37,916
260,298
488,257
786,471

$

$

11,493
84,118
172,843
268,454

$

$

2,221
13,537
28,193
43,951

$

$

77
587
1,803
2,467

$

$

-
14
115
129

$

$

2
15
8
25

$

51,709
358,569
691,219
$ 1,101,497

4.7%
32.5%
62.8%
100.0%

54 

 
 
 
 
 
 
 
 
 
 
The following table presents a summary of finance receivables by credit quality indicator, as of April 30, 

2021 segregated by customer score. 

(Dollars in thousands)

2021

2020

2019

2018

2017

Prior to
2017

Total

%

Customer Score by Fiscal Year of Origination

1-2
3-4
5-6
Total

$

$

32,946
211,939
346,461
591,346

$

$

11,967
66,524
108,576
187,067

$

$

1,229
8,299
19,006
28,534

$

$

63
491
1,868
2,422

$

$

8
26
121
155

$

$

-
8
5
13

$

$

46,213
287,287
476,037
809,537

5.7%
35.5%
58.8%
100.0%

D - Property and Equipment 

A summary of property and equipment is as follows: 

(In thousands)

April 30, 2022

April 30, 2021

Land
Buildings and improvements
Furniture, fixtures and equipment
Leasehold improvements
Construction in progress
Accumulated depreciation and amortization

$

11,749 
13,876 
16,189 
36,392 
            14,234 
(41,002)

$

7,594 
13,717 
15,401 
33,450 
                  2,421 
(37,864)

Property and equipment, net

$

51,438 

$

34,719 

E - Accrued Liabilities 

A summary of accrued liabilities is as follows: 

(In thousands)

April 30, 2022

April 30, 2021

Employee compensation and benefits
Cash overdrafts (see Note B)
Deferred sales tax (see Note B)
Reserve for accident protection plan claims
Fair value of contingent consideration
Other

Accrued liabilities

$

$

12,865 
-
7,388 
4,761 
3,544 
4,072 

32,630 

$

$

14,664 
1,802 
5,904 
3,737 
3,175 
1,996 

31,278 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
F – Debt  

A summary of debt is as follows: 

(In thousands)

2022

2021

Revolving line of credit
Debt issuance costs

     Revolving line of credit, net

Non-recourse notes payable
Debt issuance costs

     Non-recourse notes payable, net

Total debt

$

$

$

$

$

46,674 
(2,004)

44,670 

399,994 
(4,008)

395,986 

440,656 

$

$

$

$

$

226,602 
(678)

225,924 

-
-

-

225,924 

Revolving Line of Credit 

On September 30, 2019, the Company and its subsidiaries, Colonial, Car-Mart of Arkansas (“ACM”) and 
Texas  Car-Mart,  Inc.  (“TCM”)  entered  into  a  Third  Amended  and  Restated  Loan  and  Security  Agreement  (the 
“Agreement”), which amended and restated the Company’s revolving credit facilities. Under the Agreement, BMO 
Harris Bank, N.A. replaced Bank of America, N.A. as agent, lead arranger and book manager, and Wells Fargo 
Bank, N.A. joined the group of lenders. The Agreement also extended the term of the Company’s revolving credit 
facilities to September 30, 2022 and increased the total permitted borrowings from $215 million to $241 million, 
including an increase in the Colonial revolving line of credit from $205 million to $231 million. The ACM-TCM 
revolving line of credit commitment remained the same at $10 million. The Agreement also increased the accordion 
feature from $50 million to $100 million. 

On October 29, 2020, the Company and its subsidiaries entered into Amendment No. 1 to the Agreement 
to expand the Company’s borrowing base by removing the limitations on the inclusion in the borrowing base of 
finance receivable balances on medium- and long-term vehicle contracts (those having an original contract term 
between 36 and 42 months or between 42 and 60 months, respectively), which were previously limited to 15% and 
5%, respectively, and an aggregate of 15% of the eligible finance receivable balances for purposes of determining 
the Company’s borrowing base. Under Amendment No. 1, finance receivables from vehicle contracts not exceeding 
60 months in duration that meet certain other conditions are eligible for inclusion in the borrowing base calculation. 

Amendment No. 1 also allows the Company to make certain strategic business acquisitions and expanded 
the  Company’s  ability  to  dispose  of  real  estate,  equipment  and  other  property,  subject  to  certain  limitations. 
Amendment No. 1 permits the Company to acquire strategic targets engaged in the same or a reasonably related 
business to the Company’s business, provided that, among other requirements, the aggregate consideration paid for 
all acquired businesses in any one fiscal year does not exceed $20.0 million. Amendment No. 1 also permits the 
Company to dispose of up to $5.0 million and $1.0 million of real estate and other property, respectively, subject 
to certain conditions, and also permits the Company to select one or more additional lenders, subject to the written 
consent of BMO Harris Bank, N.A., as agent, to participate in any increase of the Colonial revolving line of credit 
under the Agreement’s accordion feature. 

56 

 
 
 
 
 
 
 
 
 
On  December  31,  2020,  the  Company  through  its  operating  subsidiaries  exercised  an  option  under  the 
Agreement to increase its total revolving credit facilities by $85 million from $241 million to $326 million pursuant 
to the Agreement’s accordion feature. In connection with this increase, MUFG Union Bank, N.A. joined the lending 
group as a new lender. In addition to the increased permitted borrowings, the Company designated BOKF, NA d/b/a 
BOK Financial and Wells Fargo Bank, N.A. as co-syndication agents and First Horizon Bank and MUFG Union 
Bank, N.A. as co-documentation agents under the Agreement. 

On February 10, 2021, the Company and its subsidiaries entered into Amendment No. 2 to the Agreement 
to  increase  the  Company’s  permissible  capital  expenditure  amount  from  $10,000,000  to  $25,000,000  in  the 
aggregate during any fiscal year. 

On September  29,  2021, the  Company  and  its  subsidiaries  entered  into  Amendment No. 3 to  the 
Agreement, which extends the term of the revolving credit facilities to September 29, 2024 and increases the total 
permitted borrowings by $274 million from $326 million to $600 million. In connection with the increase, CIBC 
Bank USA and Axos Bank joined the group of lenders. Additionally, Amendment No. 3 amended the distribution 
limitation  to  renew  the  aggregate  limit  on  the  Company’s  repurchases  of  its  common  stock,  increased  the 
Company’s permissible capital expenditure amount from $25 million to $35 million in the aggregate, during any 
fiscal year, restores the accordion feature back to $100 million, and adds certain mechanics for the replacement of 
LIBOR as the applicable benchmark interest rate under the Agreement, including mechanics to transition upon the 
cessation of LIBOR to a rate based upon the secured overnight financing rate published by the Federal Reserve 
Bank of New York. 

On April 22, 2022, the Company and its subsidiaries entered into Amendment No. 4 to the Agreement, 
which permits the sale, contribution, or transfer of vehicle contracts to, and certain repurchases of such contracts 
from, a special purpose subsidiary of the Company in connection with a securitization transaction, in each case 
subject to specified conditions. Amendment No. 4 also replaces LIBOR as the applicable benchmark interest rate 
with SOFR and increases the unused line fee rate from 0.25% to 0.375% if the average daily amount outstanding 
during the preceding month is less than 50% of the revolver commitments. 

The revolving credit facilities are collateralized primarily by finance receivables and inventory, are cross 
collateralized  and  contain  a  guarantee  by  the  Company.  Interest  is  payable  monthly  under  the  revolving  credit 
facilities. The credit facilities provide for four pricing tiers for determining the applicable interest rate, based on the 
Company’s consolidated leverage ratio for the preceding fiscal quarter. The current applicable interest rate under 
the credit facilities is generally SOFR plus 2.35%, with a minimum of 2.25%. At April 30, 2022 and 2021, the 
interest rate under the credit facilities was 2.85%. The credit facilities contain various reporting and performance 
covenants including (i) maintenance of certain financial ratios and tests, (ii) limitations on borrowings from other 
sources,  (iii)  restrictions  on  certain  operating  activities  and  (iv)  restrictions  on  the  payment  of  dividends  or 
distributions (see note B). 

The Company was in compliance with the covenants at April 30, 2022. The amount available to be drawn 
under the credit facilities is a function of eligible finance receivables and inventory; based upon eligible finance 
receivables  and  inventory  at  April  30,  2022,  the  Company  had  additional  availability  of  approximately  $197.8 
million under the revolving credit facilities.  

The Company recognized $775,000, $391,000 and $273,000 of amortization for the twelve months ended 
April 30, 2022, 2021 and 2020, respectively, related to debt issuance costs. The amortization is reflected as interest 
expense in the Company’s Consolidated Statements of Operations.  

During  the  years  ended  April  30,  2022  and  April  30,  2021,  the  Company  incurred  approximately  $2.1 
million  and  $282,000,  respectively,  in  debt  issuance  costs  related  to  amendments  of  the  credit  facilities.  Debt 
issuance costs of approximately $2.0 million and $678,000 as of April 30, 2022 and 2021, respectively, are shown 
as a deduction from the revolving credit facilities in the Consolidated Balance Sheet. 

57 

 
 
 
 
 
 
 
 
 
 
Non-Recourse Notes Payable 

The non-recourse notes payable were issued in four classes on April 27, 2022 with a weighted average fixed 
coupon  rate  of  5.14%  per  annum  and  collateralized  by  auto  loans  directly  originated  by  the  Company.  Credit 
enhancement for the non-recourse notes payable consists of overcollateralization, a reserve account funded with an 
initial amount of not less than 2.0% of the pool balance, excess interest on the auto finance receivables, and in some 
cases, the subordination of certain payments to noteholders of less senior classes of notes. The timing of principal 
payments  on the  non-recourse  notes  payable  is  based  on  the  timing  of  principal  collections  and  defaults  on  the 
related  auto  finance  receivables.  Notes  payable  related  to  the  term  securitization  transaction  accrue  interest 
predominately  at  fixed  rates  and  have  scheduled  maturities  through  April  20,  2029,  but  may  mature  earlier, 
depending upon repayment rate of the underlying auto finance receivables. See Note B for additional information. 

G – Fair Value Measurements 

Accounting  Standards  Codification  (“ASC”)  Topic  820,  Fair  Value  Measurements  defines  fair  value, 

establishes a framework for measuring fair value and expands disclosures about fair value measurements. 

ASC Topic 820 defines fair value as the price that would be received to sell an asset or paid to transfer a 
liability  in  an  orderly  transaction  between  market  participants  at  the  measurement  date.  The  guidance  also 
establishes a fair value hierarchy that requires the use of observable inputs and minimizes the use of unobservable 
inputs when measuring fair value. Topic 820 describes three levels of inputs that may be used to measure fair value: 

(cid:120)  Level 1 Inputs – Quoted prices in active markets for identical assets or liabilities. 

(cid:120)  Level 2 Inputs – Observable inputs other than Level 1 prices, such as quoted prices for similar assets or 
liabilities in active markets; quoted prices for similar assets or liabilities in markets that are not active; 
or other inputs that are observable or can be corroborated by observable market data for substantially 
the full term of the assets or liabilities. 

(cid:120)  Level  3  Inputs  –  Unobservable  inputs  that  are  supported  by  little or  no  market  activity  and that  are 

significant to the fair value of the assets or liabilities. 

Because no market exists for certain of the Company’s financial instruments, fair value estimates are based 
on  judgments  and  estimates  regarding  yield  expectations  of  investors,  credit  risk  and  other  risk  characteristics, 
including interest rate and prepayment risk. These estimates are subjective in nature and involve uncertainties and 
matters of judgment and therefore cannot be determined with precision. Changes in assumptions could significantly 
affect these estimates.  

58 

 
 
 
 
 
 
 
 
 
The  methodology  and  assumptions  utilized  to  estimate  the  fair  value  of  the  Company’s  financial 

instruments are as follows: 

Financial Instrument 

Valuation Methodology 

Cash, cash equivalents, and 

restricted cash 

The carrying amount is considered to be a reasonable estimate of 
fair value due to the short-term nature of the financial instruments 
(Level 1). 

Finance receivables, net 

Accounts payable 

Revolving line of credit 

The Company estimated the fair value of its receivables at what a 
third-party purchaser might be willing to pay. The Company has 
had  discussions  with  third  parties  and  has  bought  and  sold 
portfolios and has had a third-party appraisal in January 2019 that 
indicates  a  range  of  34%  to  39%  discount  to  face  would  be  a 
reasonable fair value in a negotiated third-party transaction. The 
sale of finance receivables from Car-Mart of Arkansas to Colonial 
is  made  at  a  38.5%  discount.  For  financial  reporting  purposes 
these sale transactions are eliminated (Level 2). 

The carrying amount is considered to be a reasonable estimate of 
fair value due to the short-term nature of the financial instrument 
(Level 2). 

The  fair  value  approximates  carrying  value  due  to  the  variable 
interest rates charged on the borrowings, which reprice frequently 
(Level 2). 

Non-recourse notes payable 

The  fair  value  was  based  upon  inputs  derived  from  prices  for 
similar instruments at period end. 

The  estimated  fair  values,  and  related  carrying  amounts,  of  the  financial  instruments  included  in  the 

Company’s financial statements at April 30, 2022 and 2021 are as follows: 

(In thousands)

Cash and cash equivalents
Restricted cash
Finance receivables, net
Accounts payable
Revolving line of credit
Non-recourse notes payable

April 30, 2022

April 30, 2021

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

$               6,916 
            35,671 
          854,290 
            20,055 
            44,670 
          395,986 

$                   6,916 
                35,671 
              677,421 
                20,055 
                44,670 
              395,986 

$               2,893 
                      - 
          625,119 
            18,208 
          225,924 
                      - 

$                    2,893 
                           - 
               497,865 
                 18,208 
               225,924 
                           - 

59 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H - Income Taxes 

The provision for income taxes was as follows: 

(In thousands)
Provision for income taxes
   Current
   Deferred
Total

2022

Years Ended April 30,
2021

2020

$

$

18,869
8,226
27,095

$

$

23,274
7,028
30,302

$

$

14,288
(1,280)
13,008

The provision for income taxes is different from the amount computed by applying the statutory federal 

income tax rate to income before income taxes for the following reasons: 

(In thousands)
Tax provision at statutory rate
State taxes, net of federal benefit
Tax benefit from option exercises
Other, net
Total

2022

25,284
3,612
(1,356)
(445)
27,095

$

$

Years Ended April 30,
2021

$

$

28,233
4,033
(1,401)
(563)
30,302

2020

13,514
1,931
(1,498)
(939)
13,008

$

$

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of 
assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant 
components of the Company’s deferred income tax assets and liabilities were as follows: 

(In thousands)
Deferred income tax liabilities related to:
   Finance receivables
   Property and equipment
   Goodwill
          Total
Deferred income tax assets related to:
   Accrued liabilities
   Inventory
   Share based compensation
   State net operating loss
   Deferred revenue 
          Total
Deferred income tax liabilities, net

Years Ended April 30,

2022

2021

$             35,466 
              1,368 
                 194 
            37,028 

$                 26,373 
                     372 
                     141 
                26,886 

              2,524 
                 316 
              3,561 

168    

              2,226 
              8,795 
$             28,233 

                  2,140 
                     213 
                  3,109 
                       42 
                  1,375 
                  6,879 
$                 20,007 

I – Capital Stock 

The Company is authorized to issue up to 50,000,000 shares of common stock, par value $0.01 per share, 
and up to 1,000,000 shares of preferred stock, par value $0.01 per share. Each share of the Company’s common 
stock has the same relative rights as, and is identical in all respects to, each other share of the Company’s common 
stock. The shares of preferred stock may be issued in one or more series having such respective terms, rights and 
preferences as are designated by the Board of Directors. The Company has not issued any preferred stock.  

A subsidiary of the Company has issued 500,000 shares of $1.00 par value preferred stock which carries 
an 8% cumulative dividend. The Company’s subsidiary can redeem the preferred stock at any time at par value plus 
any unpaid dividends. After April 30, 2017, a holder of 400,000 shares of the subsidiary preferred stock can require 
the Company’s subsidiary to redeem such stock for $400,000 plus any unpaid dividends.   

60 

 
 
 
 
                
            
 
 
 
 
J – Weighted Average Shares Outstanding 

Weighted average shares of common stock outstanding used in the calculation of basic and diluted earnings 

per share were as follows: 

Weighted average shares outstanding-basic
Dilutive options and restricted stock

2022

6,509,673
313,808

Years Ended April 30,
2021

6,628,749
332,826

2020

6,630,023
315,629

Weighted average shares outstanding-diluted

6,823,481

6,961,575

6,945,652

Antidilutive securities not included:
  Options 
  Restricted Stock

K – Stock-Based Compensation Plans 

120,000
4,784

152,500
2,479

118,750
7,224

The Company has stock-based compensation plans available to grant non-qualified stock options, incentive 
stock options and restricted stock to employees, directors and certain advisors of the Company. The current stock-
based compensation plans being utilized at April 30, 2022 are the Amended and Restated Stock Option Plan and 
the Amended and Restated Stock Incentive Plan. The Company recorded total stock-based compensation expense 
for  all  plans  of  approximately  $5.5  million  ($4.2  million  after  tax  effects),  $6.0  million  ($4.6  million  after  tax 
effects)  and  $4.7  million  ($3.6  million  after  tax  effects)  for  the  years  ended  April  30,  2022,  2021  and  2020, 
respectively. Tax benefits were recognized for these costs at the Company’s overall effective tax rate, excluding 
discrete income tax benefits related to excess benefits on share-based compensation. 

Stock Option Plan 

The  Company  has  options  outstanding  under  a  stock  option  plan  approved  by  the  shareholders,  the 
Amended and Restated Stock Option Plan. The shareholders of the Company approved the Amended and Restated 
Stock Option Plan (the “Restated Option Plan”) on August 5, 2015, which extended the term of the Stock Option 
Plan to June 10, 2025 and increased the number of shares of common stock reserved for issuance under the plan by 
an additional 300,000 shares to 1,800,000 shares. On August 29, 2018, the shareholders of the Company approved 
an amendment to the Restated Option Plan increasing the number of shares of common stock reserved for issuance 
under the plan by an additional 200,000 shares to 2,000,000 shares. On August 26, 2020, the shareholders of the 
Company approved an amendment to the Restated Option Plan increasing the number of shares of common stock 
reserved for issuance under the plan by an additional 200,000 shares to 2,200,000 shares. The Restated Option Plan 
provides for the grant of options to purchase shares of the Company’s common stock to employees, directors and 
certain advisors of the Company at a price not less than the fair market value of the stock on the date of grant and 
for  periods  not  to  exceed  ten  years.  Options  outstanding  under  the  Company’s  stock  option  plans  expire  in  the 
calendar years 2022 through 2031. 

Minimum exercise price as a percentage of fair market value at date of grant 
Last expiration date for outstanding options 
Shares available for grant at April 30, 2022 

100% 
May 1, 2031 
215,000 

  Restated Option Plan 

The aggregate intrinsic value of outstanding options at April 30, 2022 and 2021 was $8.4 million and $44.4 

million, respectively. 

61 

 
 
                 
              
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The fair value of options granted is estimated on the date of grant using the Black-Scholes option pricing 

model based on the assumptions in the table below. 

Expected terms (years) 
Risk-free interest rate 
Volatility 
Dividend yield 

April 30, 2022 
5.5 
0.86% 
51% 
- 

April 30, 2021 
5.5 
0.36% 
50% 
- 

April 30, 2020 
5.5 
1.75% 
39% 
- 

The expected term of the options is based on evaluations of historical and expected future employee exercise 
behavior. The risk-free interest rate is  based on the U.S. Treasury rates  at the  date of grant with maturity  dates 
approximately  equal  to  the  expected  life  at  the  grant  date.  Volatility  is  based  on  historical  volatility  of  the 
Company’s common stock. The Company has not historically issued dividends and does not expect to do so in the 
foreseeable future. 

There were 30,000 options granted during each of fiscal 2022 and 2021. The grant-date fair value of options 
granted during fiscal 2022, 2021 and 2020 was $2.1 million, $2.0 million and $9.3 million, respectively. The options 
were granted at fair market value on date of grant. Generally, options vest after three to five years, except for options 
issued to directors which are immediately vested at date of grant. 

The following is an aggregate summary of the activity in the Company’s stock option plans from April 30, 

2019 to April 30, 2022: 

Outstanding at April 30, 2019
  Granted
  Exercised
  Cancelled
Outstanding at April 30, 2020
  Granted
  Exercised
Outstanding at April 30, 2021
  Granted
  Exercised
  Cancelled
Outstanding at April 30, 2022

Number
of
Options

Exercise
Price
per Share

Proceeds
on
Exercise

(in thousands)

Weighted Average
Exercise Price per
Share

565,500
225,000 
(121,250)
(1,500)
667,750 
30,000
(131,350)
566,400
30,000 
(94,000)
(1,000)
501,400 

$ 99.05 to $ 109.06
$ 22.87 to $ 53.02
$ 53.02

$ 65.95

$ 24.69 to $ 99.05

 $ 150.83
$ 26.37 to $ 150.83
 $ 41.86

$

$

$

$

26,087
24,287
(4,517)
(80)
45,777
30
(6,730)
39,077
30
(6,276)
(42)
32,789

$

$

$

$

46.13
107.95
37.25
53.02
68.55
65.95
51.24
72.43
150.83
66.76
41.86

Stock option compensation expense on a pre-tax basis was $4.5 million ($3.4 million after tax effects), $3.9 
million ($3.0 million after tax effects) and $3.6 million ($2.9 million after tax effects) for the years ended April 30, 
2022, 2021 and 2020, respectively. As of April 30, 2022, the Company had approximately $2.5 million of total 
unrecognized compensation cost related to unvested options that are expected to vest. These options have a weighted 
average remaining vesting period of 0.9 years. 

The  Company  had  the  following  options  exercised  for  the  periods  indicated.  The  impact  of  these  cash 

receipts is included in financing activities in the accompanying Consolidated Statements of Cash Flows. 

(Dollars in thousands)

Options Exercised
Cash Received from Options Exercised
Intrinsic Value of Options Exercised

2022

Years Ended April 30,
2021

2020

94,000
591
7,124

$
$

131,350
5,120
7,894

$
$

121,250
2,928
7,580

$
$

62 

 
 
 
 
 
 
 
 
 
 
During  the  year  ended  April  30,  2022,  there  were  80,000  options  exercised  through  net  settlements  in 
accordance with plan provisions, wherein the shares issued were reduced by 53,425 shares to satisfy the exercise 
price and applicable withholding taxes to acquire 26,575 shares. 

As  of  April  30,  2022,  there  were  261,400  vested  and  exercisable  stock  options  outstanding  with  an 
aggregate  intrinsic  value  of  $5.3  million  and  a  weighted  average  remaining  contractual  life  of  5.5  years  and  a 
weighted average exercise price of $74.84. 

Stock Incentive Plan 

On August 5, 2015, the shareholders of the Company approved the Amended and Restated Stock Incentive 
Plan (the “Restated Incentive Plan”), which extended the term of the Company’s Stock Incentive Plan to June 10, 
2025.  On  August  29,  2018,  the  shareholders  of  the  Company  approved  an  amendment  to  the  Restated  Stock 
Incentive Plan that increased the number of shares of common stock that may be issued under the Restated Incentive 
Plan by 100,000 shares to 450,000. For shares issued under the Stock Incentive Plan, the associated compensation 
expense is generally recognized equally over the vesting periods established at the award date and is subject to the 
employee’s continued employment by the Company. 

The following is a summary of the activity in the Company’s Stock Incentive Plan: 

Unvested shares at April 30, 2019
Shares granted
Shares vested
Shares cancelled
Unvested shares at April 30, 2020
Shares granted
Shares vested
Shares cancelled
Unvested shares at April 30, 2021
Shares granted
Shares vested
Shares cancelled
Unvested shares at April 30, 2022

Number
of
Shares

Weighted Average
Grant Date
Fair Value

180,500
            12,328 
             (7,000)
             (1,000)
184,828
              7,690 
                      - 
                (500)
192,018
            11,287 
             (6,500)
           (15,691)
181,114

$

$

$

$

46.16
                102.03 
                  52.10 
                  37.07 
49.71
                  98.43 
-
                  35.00 
51.70
                121.17 
                  39.14 
                  59.99 
55.76

The fair value at vesting for awards under the stock incentive plan was $10.1 million, $9.9 million, and 

$9.2 million in fiscal 2022, 2021 and 2020, respectively. 

During the fiscal year 2022, 5,750 shares were granted with a fair value of $102.40, 4,500 shares were 
granted with a fair value of $150.83 and 1,037 shares were granted with a fair value of $96.49. During the fiscal 
year 2021, 2,000 shares were granted with a fair value of $65.95, and 5,690 shares were granted with a fair value 
of $109.84. During the fiscal year 2020, 3,000 restricted shares were granted with a fair value of $99.05, 4,224 
shares were granted with a fair value of $109.06 and 5,104 shares were granted with a fair value of $97.97. A total 
of 91,413 shares remain available for award at April 30, 2022.  

The Company recorded compensation cost of approximately $981,000 ($749,000 after tax effects), $1.1 
million ($878,000 after tax effects) and $1.1 million ($839,000 after tax effects) related to the Restated Incentive 
Plan during the years ended April 30, 2022, 2021 and 2020, respectively. As of April 30, 2022, the Company had 
$5.3  million  of  total  unrecognized  compensation  cost  related  to  unvested  awards  granted  under  the  Restated 
Incentive Plan, which the Company expects to recognize over a weighted-average remaining period of 4.5 years.  

63 

 
 
 
 
 
 
 
 
 
 
L - Commitments and Contingencies 

Letter of Credit 

The Company has two standby letters of credit relating to insurance policies totaling $750,000 at April 30, 

2022. 

Facility Leases 

The Company leases certain dealership and office facilities under various non-cancelable operating leases. 
Dealership leases are generally for periods from three to five years and contain multiple renewal options. As of 
April 30, 2022, the aggregate rentals due under such leases, including renewal options that are reasonably assured, 
were as follows: 

Years Ending
April 30,

Amount
(In thousands)

2023
2024
2025
2026
2027
Thereafter

Total undiscounted operating lease payments
Less: imputed interest

Present value of operating lease liabilities

$

$

7,532
7,025
6,893
6,376
5,852
48,271

81,949
20,468

61,481

The  $81.9  million  of  operating  lease  commitments  includes  $18.0  million  of  non-cancelable  lease 
commitments under the lease terms, and $63.9 million of lease commitments for renewal periods at the Company’s 
option that are reasonably assured. For the years ended April 30, 2022, 2021 and 2020, rent expense for all operating 
leases  amounted  to  approximately  $8.0  million,  $8.0  million  and  $6.9  million,  respectively.  In  fiscal  2022  the 
Company obtained $7.9 million in lease assets in exchange for lease obligations. 

Litigation 

In  the  ordinary  course  of  business,  the  Company  has  become  a  defendant  in  various  types  of  legal 
proceedings.  The  Company  does  not  expect  the  final  outcome  of  any  of  these  actions,  individually  or  in  the 
aggregate, to have a material adverse effect on the Company’s financial position, annual results of operations or 
cash  flows.  The  results  of  legal  proceedings  cannot  be  predicted  with  certainty,  however,  and  an  unfavorable 
resolution of one or more of these legal proceedings could have a material adverse effect on the Company’s financial 
position, annual results of operations or cash flows. 

Related Finance Company 

Car-Mart of Arkansas and Colonial do not meet the affiliation standard for filing consolidated income tax 
returns, and as such they file separate federal and state income tax returns. Car-Mart of Arkansas routinely sells its 
finance  receivables  to  Colonial  at  what  the  Company  believes  to  be  fair  market  value  and  is  able  to  take  a  tax 
deduction at the time of sale for the difference between the tax basis of the receivables sold and the sales price. 
These types of transactions, based upon facts and circumstances, have been permissible under the provisions of the 
Internal  Revenue  Code  as  described  in  the  Treasury  Regulations.  For  financial  accounting  purposes,  these 
transactions are eliminated in consolidation, and a deferred income tax liability has been recorded for this timing 
difference. The sale of finance receivables from Car-Mart of Arkansas to Colonial provides certain legal protection 
for the Company’s finance receivables and, principally because of certain state apportionment characteristics of 
Colonial,  also  has  the  effect  of  reducing  the  Company’s  overall  effective  state  income  tax  rate.  The  actual 
interpretation of the regulations is in part a facts and circumstances matter. The Company believes it satisfies the 
material provisions of the regulations. Failure to satisfy those provisions could result in the loss of a tax deduction 

64 

 
 
 
 
 
 
 
 
at the time the receivables are sold and have the effect of increasing the Company’s overall effective income tax 
rate as well as the timing of required tax payments.  

M - Supplemental Cash Flow Information 

Supplemental cash flow disclosures for the years ended April 30, 2022, 2021 and 2020 are as follows: 

(in thousands)
Supplemental disclosures:
  Interest paid
  Income taxes paid, net

2022

Years Ended April 30, 
2021

2020

$

10,421 
19,238 

$

7,029 
26,964 

$

8,152 
8,505 

Non-cash transactions:
  Inventory acquired in repossession and accident protection plan claims
  Loss accrued on disposal of property and equipment
  Net settlement option exercises

83,919 
 - 

5,685

50,868 
 - 

1,610

51,450 
               3 
1,589 

Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

None. 

Item 9A.  Controls and Procedures 

Disclosure Controls and Procedures  

Based on management’s evaluation (with the participation of the Company’s Chief Executive Officer and 
Chief Financial Officer), as of April 30, 2022, the Company’s Chief Executive Officer and Chief Financial Officer 
have concluded that the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-
15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)), are effective to ensure that 
information required to be disclosed by the Company in the reports it files or submits under the Exchange Act is 
recorded, processed, summarized and reported within the time periods specified in the SEC rules and forms, and 
that such information is accumulated and communicated to management, including the Company’s Chief Executive 
Officer  (principal  executive  officer)  and  Chief  Financial  Officer  (principal  financial  officer),  to  allow  timely 
decisions regarding required disclosure.  

Management’s Report on Internal Control over Financial Reporting  

Management of the Company is responsible for establishing and maintaining adequate internal control over 
financial reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act. The Company’s internal 
control  over  financial  reporting  is  designed  to  provide  reasonable  assurance  regarding  the  reliability  of  the 
Company’s financial reporting and the preparation of financial statements for external purposes in accordance with 
U.S. generally accepted accounting principles.  

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect 
misstatements. Therefore, even those systems determined to be effective can provide only reasonable assurance 
with respect to financial statement preparation and presentation. Also, projections of any evaluation of effectiveness 
to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or 
that the degree of compliance with the policies or procedures may deteriorate.  

Management assessed the effectiveness of the Company’s internal control over financial reporting as of 
April 30, 2022. In making this assessment, management used the criteria set forth in The 2013 Internal Control-

65 

 
 
 
 
 
 
 
 
Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission 
(COSO). 

 Based on management’s assessment, management believes that the Company maintained effective internal 

control over financial reporting as of April 30, 2022.  

The Company’s independent registered public accounting firm independently assessed the effectiveness of 
the  Company’s  internal  control  over  financial  reporting  and  has  issued  their  report  on  the  effectiveness  of  the 
Company’s internal control over financial reporting at April 30, 2022. That report appears below.  

66 

 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

Board of Directors and Shareholders 
America’s Car-Mart, Inc. 

Opinion on internal control over financial reporting 
We have audited the internal control over financial reporting of America’s Car-Mart, Inc. (a Texas corporation) and 
subsidiaries  (the  “Company”)  as  of  April  30,  2022,  based  on  criteria  established  in  the  2013  Internal  Control—
Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission 
(“COSO”). In our opinion, the Company maintained, in all material respects, effective internal control over financial 
reporting as of April 30, 2022, based on criteria established in the 2013 Internal Control—Integrated Framework 
issued by COSO. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (“PCAOB”), the consolidated financial statements of the Company as of and for the year ended April 30, 
2022, and our report dated July 8, 2022 expressed an unqualified opinion on those financial statements. 

Basis for opinion 
The Company’s management is responsible for maintaining effective internal control over financial reporting and 
for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying 
Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on 
the  Company’s  internal  control  over  financial  reporting  based  on  our  audit.  We  are  a  public  accounting  firm 
registered with the PCAOB and are required to be independent with respect to the Company in accordance with 
the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange 
Commission and the PCAOB.  

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting 
was  maintained  in  all  material  respects.  Our  audit  included  obtaining  an  understanding  of  internal  control  over 
financial  reporting,  assessing  the  risk  that  a  material  weakness  exists,  testing  and  evaluating  the  design  and 
operating effectiveness of internal control based on the assessed risk, and performing such other procedures as 
we  considered  necessary  in  the  circumstances.  We  believe  that  our  audit  provides  a  reasonable  basis  for  our 
opinion. 

Definition and limitations of internal control over financial reporting 
A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance 
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance  with  generally  accepted  accounting  principles.  A  company’s  internal  control  over  financial  reporting 
includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance 
with generally accepted accounting principles, and that receipts and expenditures of the company are being made 
only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate. 

/s/ GRANT THORNTON LLP 

Tulsa, Oklahoma  
July 8, 2022 

67 

 
 
 
 
 
 
 
 
 
 
Changes in Internal Control over Financial Reporting  

There were no changes in the Company’s internal control over financial reporting (as defined in Rules 13a-
15(f) and  15d-15(f)  under  the  Exchange  Act)  that  occurred  during  the  Company’s  last  fiscal  quarter  that  have 
materially  affected,  or  are  reasonably  likely  to  materially  affect,  the  Company’s  internal  control  over  financial 
reporting.  

Item 9B.  Other Information 

None. 

PART III 

Except as to information with respect to executive officers which is contained in a separate heading under 
Part I, Item 1 of this Form 10-K, the information required by Items 10 through 14 of this Form 10-K is, pursuant to 
General Instruction G (3) of Form 10-K, incorporated by reference herein from the Company's definitive proxy 
statement to be filed pursuant to Regulation 14A for the Company's Annual Meeting of Stockholders to be held in 
August 2022 (the “Proxy Statement”). The Company will, within 120 days of the end of its fiscal year, file with the 
SEC a definitive proxy statement pursuant to Regulation 14A. 

Item 10.  Directors, Executive Officers and Corporate Governance 

The information required by this item will be contained in the Proxy Statement and such information is 
incorporated herein by reference. Information regarding the executive officers of the Company is set forth under 
the heading "Executive Officers of the Registrant" in Part I, Item 1 of this report. 

Item 11.  Executive Compensation 

The information required by this item will be contained in the Proxy Statement and such information is 

incorporated herein by reference. 

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters 

The information required by this item will be contained in the Proxy Statement and such information is 

incorporated herein by reference. 

The Company’s equity compensation plans consist of the Amended and Restated Stock Incentive Plan, the 
Amended and Restated Stock Option Plan and the 2006 Employee Stock Purchase Plan. These plans have been 
approved by the stockholders.  

68 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  table  sets  forth  information  regarding  outstanding  options  and  shares  reserved  for  future 

issuance under the foregoing plans as of April 30, 2022: 

Number of securities 
to be issued upon 
exercise of 
outstanding 
options, warrants 
and rights

Weighted-average 
exercise price of 
outstanding 
options, warrants 
and rights

Plan Category

(a)

(b)

Number of securities 
remaining available for future 
issuance under equity 
compensation plans 
(excluding shares reflected in 
column (a))

(1)

(c) 

Equity compensation plans 
     approved by the stockholders

Equity compensation plans 
     not approved by the stockholders

501,400

$78.25

440,034

-

-

-

(1) 

Includes  91,413  shares  available  for  issuance  under  the  Amended  and  Restated  Stock  Incentive  Plan,  215,000  shares  under  the 
Amended and Restated Stock Option Plan and 133,621 shares under the 2006 Employee Stock Purchase Plan. 

Item 13.  Certain Relationships and Related Transactions, and Director Independence 

The information required by this item will be contained in the Proxy Statement and such information is 

incorporated herein by reference. 

Item 14.  Principal Accounting Fees and Services 

The information required by this item will be contained in the Proxy Statement and such information is 

incorporated herein by reference. 

Item 15.   Exhibits, Financial Statement Schedules 

(a)1.  Financial Statements  

PART IV 

The following financial statements and accountant’s report are included in Item 8 of this report: 

Report of Independent Registered Public Accounting Firm 

Consolidated Balance Sheets as of April 30, 2022 and 2021 

Consolidated Statements of Operations for the years ended April 30, 2022, 2021 and 2020 

Consolidated Statements of Cash Flows for the years ended April 30, 2022, 2021 and 2020 

Consolidated Statements of Equity for the years ended April 30, 2022, 2021 and 2020 

Notes to Consolidated Financial Statements 

69 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)2.  Financial Statement Schedules 

The financial statement schedules are omitted since the required information is not present, or is not present 
in amounts sufficient to require submission of the schedules, or because the information required is included in the 
Consolidated Financial Statements and Notes thereto. 

(a)3.  Exhibits 

Exhibit 
Number 

Description of Exhibit 

3.1 

3.2 

3.3 

4.1 

4.2 

  Articles of Incorporation of the Company, as amended (Incorporated by reference to Exhibits 
4.1-4.8 to the Company's Registration Statement on Form S-8 filed with the SEC on November 
16, 2005 (File No. 333-129727)). 

  Amended and Restated Bylaws of the Company dated December 4, 2007. (Incorporated by 
reference  to  Exhibit  3.2  to  the  Company’s  Quarterly  Report  on  Form  10-Q  for  the  quarter 
ended October 31, 2007, filed with the SEC on December 7, 2007). 

  Amendment No. 1 to the Amended and Restated Bylaws of the Company dated February 18, 
2014. (Incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-
K filed with the SEC on February 19, 2014). 

  Description of Securities (Incorporated by reference to Exhibit 4.1 to the Company’s Annual 
Report on Form 10-K for the year ended April 30, 2021, filed with the SEC on July 2, 2021). 

Indenture, dated April 27, 2022, by and between ACM Auto Trust 2022-1 and Wilmington 
Trust, National Association, as Indenture Trustee (Incorporated by reference to Exhibit 4.1 to 
the Company’s Current Report on Form 8-K filed with the SEC on May 3, 2022.) 

10.1* 

  Amended and Restated Stock Incentive Plan (Incorporated by reference to Appendix A to the 

Company’s Proxy Statement on Schedule 14A filed with the SEC on June 23, 2015). 

10.1.1* 

Amendment  to  Amended  and  Restated  Stock  Incentive  Plan  (Incorporated  by  reference  to 
Exhibit 10.2 to the Company’s Current Report on Form 8-K filed with the SEC on September 
4, 2018). 

10.2* 

  Amended and Restated Stock Option Plan (Incorporated by reference to Appendix B to the 

Company’s Proxy Statement on Schedule 14A filed with the SEC on June 23, 2015). 

10.2.1* 

Amendment to Amended and Restated Stock Option Plan (Incorporated by reference to Exhibit 
10.4 to the Company’s Current Report on Form 8-K filed with the SEC on September 4, 2018). 

10.2.2* 

10.2.3* 

Amendment to Amended and Restated Stock Option Plan (Incorporated by reference to Exhibit 
10.3 to the Company’s Current Report on Form 8-K filed with the SEC on August 31, 2020). 

  Option  Agreement  for  Amended  and  Restated  Stock  Option  Plan,  dated  August  5,  2015, 
between America’s Car-Mart, Inc., a Texas corporation, and Jeffrey A. Williams (Incorporated 
by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed with the SEC 
on August 10, 2015). 

70 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.2.4* 

10.2.5* 

10.2.6* 

10.3* 

10.4* 

10.5* 

10.6* 

10.7* 

10.8* 

  Option  Agreement  for  Amended  and  Restated  Stock  Option  Plan,  dated  August  5,  2015, 
between America’s Car-Mart, Inc., a Texas corporation, and Jeffrey A. Williams (Incorporated 
by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed with the SEC 
on August 10, 2015). 

  Option  Agreement  for  Amended  and  Restated  Stock  Option  Plan,  dated  August  5,  2015, 
between  America’s  Car-Mart,  Inc.,  a  Texas  corporation,  and  William  H.  Henderson 
(Incorporated by reference to Exhibit 10.3 to the Company’s Current Report on Form 8-K filed 
with the SEC on August 10, 2015). 

  Option  Agreement  for  Amended  and  Restated  Stock  Option  Plan,  dated  August  5,  2015, 
between  America’s  Car-Mart,  Inc.,  a  Texas  corporation,  and  William  H.  Henderson 
(Incorporated by reference to Exhibit 10.4 to the Company’s Current Report on Form 8-K filed 
with the SEC on August 10, 2015). 

Form of Indemnification Agreement between the Company and certain officers and directors 
of the Company. (Incorporated by reference to the Company's Quarterly Report on Form 10-
Q for the quarter ended July 31, 1993) (filed in paper format). 

Employment Agreement, dated as of February 27, 2020, between America’s Car-Mart, Inc., 
an Arkansas corporation, and Jeffrey A. Williams (Incorporated by reference to Exhibit 10.1 
to the Company’s Current Report on Form 8-K filed with the SEC on March 4, 2020). 

  America’s  Car-Mart,  Inc.  Nonqualified  Deferred  Compensation  Plan  (Incorporated  by 
reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed with the SEC 
on October 10, 2014). 

Change in Control Agreement, dated as of June 1, 2021, between America’s Car Mart, Inc., an 
Arkansas corporation, and Vickie D. Judy (Incorporated by reference to Exhibit 10.1 to the 
Company’s Current Report on Form 8-K filed with the SEC on June 7, 2021). 

Change in Control Agreement, dated as of June 1, 2021, between America’s Car Mart, Inc., an 
Arkansas corporation, and Leonard L. Walthall (Incorporated by reference to Exhibit 10.2 to 
the Company’s Current Report on Form 8-K filed with the SEC on June 7, 2021). 

Retirement and Transition Agreement, dated as of January 1, 2018, between America’s Car-
Mart,  Inc.  and  William  H.  Henderson  (Incorporated  by  reference  to  Exhibit  10.1  to  the 
Company’s Current Report on Form 8-K filed with the SEC on January 11, 2018). 

71 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.9 

10.10.1 

10.10.2 

10.10.3 

10.10.4 

10.11 

10.12 

Third Amended and Restated Loan and Security Agreement dated September 30, 2019, among 
America’s  Car-Mart,  Inc.,  a  Texas  corporation,  as  Parent;  Colonial  Auto  Finance,  Inc.,  an 
Arkansas  corporation,  America’s  Car  Mart,  Inc.,  an  Arkansas  corporation,  and  Texas  Car-
Mart, Inc., a Texas corporation, as Borrowers; and certain financial institutions, as Lenders, 
with BMO Harris Bank, N.A., as Agent, Lead Arranger and Book Manager (Incorporated by 
reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed with the SEC 
on October 1, 2019). 

Amendment  No.  1  to  Third  Amended  and  Restated  Loan  and  Security  Agreement  dated 
October 27, 2020, among America’s Car-Mart, Inc., a Texas corporation, as Parent; Colonial 
Auto  Finance,  Inc.,  an  Arkansas  corporation,  America’s  Car  Mart,  Inc.,  an  Arkansas 
corporation, and Texas Car-Mart, Inc., a Texas corporation, as Borrowers; and certain financial 
institutions,  as  Lenders,  with  BMO  Harris  Bank,  N.A.,  as  Agent,  Lead  Arranger  and  Book 
Manager (Incorporated by reference to Exhibit 4.2 to the Company’s Current Report on Form 
8-K filed with the SEC on November 4, 2020). 

Amendment  No.  2  to  Third  Amended  and  Restated  Loan  and  Security  Agreement  dated 
February 10, 2021, among America’s Car-Mart, Inc., a Texas corporation, as Parent; Colonial 
Auto  Finance,  Inc.,  an  Arkansas  corporation,  America’s  Car  Mart,  Inc.,  an  Arkansas 
corporation, and Texas Car-Mart, Inc., a Texas corporation, as Borrowers; and certain financial 
institutions,  as  Lenders,  with  BMO  Harris  Bank,  N.A.,  as  Agent,  Lead  Arranger  and  Book 
Manager (Incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 
8-K filed with the SEC on February 16, 2021). 

Amendment  No.  3  to  Third  Amended  and  Restated  Loan  and  Security  Agreement  dated 
September 29, 2021, among America’s Car-Mart, Inc., a Texas corporation, as Parent; Colonial 
Auto  Finance,  Inc.,  an  Arkansas  corporation,  America’s  Car  Mart,  Inc.,  an  Arkansas 
corporation, and Texas Car-Mart, Inc., a Texas corporation, as Borrowers; and certain financial 
institutions,  as  Lenders,  with  BMO  Harris  Bank,  N.A.,  as  Agent,  Lead  Arranger  and  Book 
Manager (Incorporated by reference to Exhibit 10.4 to the Company’s Current Report on Form 
8-K filed with the SEC on September 30, 2021). 

Amendment No. 4 to Third Amended and Restated Loan and Security Agreement dated April 
22,  2022,  among  America’s  Car-Mart,  Inc.,  a  Texas  corporation,  as  Parent;  Colonial  Auto 
Finance, Inc., an Arkansas corporation, America’s Car Mart, Inc., an Arkansas corporation, 
and Texas Car-Mart, Inc., a Texas corporation, as Borrowers; and certain financial institutions, 
as  Lenders,  with  BMO  Harris  Bank,  N.A.,  as  Agent,  Lead  Arranger  and  Book  Manager 
(Incorporated by reference to Exhibit 10.5 to the Company’s Current Report on Form 8-K filed 
with the SEC on April 27, 2022). 

Purchase Agreement, dated April 27, 2022, by and between Colonial Auto Finance, Inc. and 
ACM  Funding,  LLC  (Incorporated  by  reference  to  Exhibit  10.1  to  the  Company’s  Current 
Report on Form 8-K filed with the SEC on May 3, 2022.) 

Sale and Servicing Agreement, dated April 27, 2022, by and between ACM Auto Trust 2022-
1,  ACM  Funding,  LLC,  America’s  Car  Mart,  Inc.,  and  Wilmington  Trust,  National 
Association,  as  Indenture  Trustee,  Backup  Servicer,  Calculation  Agent,  and  Paying  Agent 
(Incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K/A 
filed with the SEC on May 4, 2022). 

14.1 

Code  of  Business  Conduct  and  Ethics.  (Incorporated  by  reference  to  Exhibit  14.1  to  the 
Company’s Current Report on Form 8-K filed with the SEC on July 22, 2016) 

72 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
21.1 

23.1 

31.1 

31.2 

32.1 

Subsidiaries of America’s Car-Mart, Inc. 

Consent of Independent Registered Public Accounting Firm 

Certification of Chief Executive Officer pursuant to Rule 13a-14(a) of the Securities Exchange 
Act of 1934, as amended (the “Exchange Act”) 

Certification of Chief Financial Officer pursuant to Rule 13a-14(a) of the Exchange Act 

Certification of the Chief Executive Officer and Chief Financial Officer pursuant to Rule 13a-
14(b) of the Exchange Act and 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of 
the Sarbanes-Oxley Act of 2002 

101.INS 

XBRL Instance Document 

101.SCH 

XBRL Taxonomy Extension Schema Document 

101.CAL 

XBRL Taxonomy Extension Calculation Linkbase Document 

101.DEF 

XBRL Taxonomy Extension Definition Linkbase Document 

101.LAB 

XBRL Taxonomy Extension Labels Linkbase Document 

101.PRE 

XBRL Taxonomy Extension Presentation Linkbase Document 

104 

Cover Page Interactive Data File (embedded within the Inline XBRL Document) 

    Indicates  management  contract  or  compensatory  plan  or  arrangement  covering  executive  officers  or 

   * 
directors of the Company. 

73 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 

caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

Dated:  July 8, 2022 

AMERICA’S CAR-MART, INC. 

By:  /s/ Vickie D. Judy 
Vickie D. Judy 
Chief Financial Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following 

persons on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

Title 

/s/ Jeffrey A. Williams    
Jeffrey A. Williams 

/s/ Vickie D. Judy             
Vickie D. Judy 

/s/ Joshua G. Welch           
Joshua G. Welch 

/s/ Ann G. Bordelon           
Ann G. Bordelon 

/s/ Julia K. Davis               
Julia K. Davis 

/s/ Daniel J. Englander      
Daniel J. Englander 

/s/ William H. Henderson  
William H. Henderson 

/s/ Dawn C. Morris            
Dawn C. Morris 

Date 

   July 8, 2022 

President, Chief Executive Officer 
and Director  
(Principal Executive Officer) 

Chief Financial Officer 
 (Principal Financial and Accounting Officer) 

   July 8, 2022 

Chairman of the Board 

   July 8, 2022 

   July 8, 2022 

   July 8, 2022 

   July 8, 2022 

   July 8, 2022 

   July 8, 2022 

Director 

Director 

Director 

Director 

Director 

74 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 21.1 

Subsidiaries of America’s Car-Mart, Inc. 

Crown Delaware Investments Corp. (a Delaware corporation) 

America’s Car Mart, Inc. (an Arkansas Corporation) 

Colonial Auto Finance, Inc. (an Arkansas Corporation) 

ACM Funding, LLC (a Delaware limited liability company) 

ACM Auto Trust 2022-1 (a Delaware statutory trust) 

Colonial Underwriting, Inc. (an Arkansas Corporation) 

Texas Car-Mart, Inc. (a Texas corporation) 

Auto Finance Investors, Inc. (a Texas corporation) 

ACM Insurance Company (an Arkansas corporation) 

75 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 23.1 

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

We have issued our reports dated July 8, 2022, with respect to the consolidated financial statements and internal control 
over financial reporting included in the Annual Report of America’s Car-Mart, Inc. on Form 10-K for the year ended 
April 30, 2022. We consent to the incorporation by reference of said reports in the Registration Statements of America’s 
Car-Mart,  Inc.  on  Forms  S-8  (File  Nos.  333-139270,  333-139269,  333-208414,  333-208416,  333-227856,  and  333-
227857). 

/s/ GRANT THORNTON LLP 

Tulsa, Oklahoma  
July 8, 2022 

76 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 31.1 

Certification 

1. 

2. 

3. 

4. 

I, Jeffrey A. Williams, certify that: 

I have reviewed this Annual Report on Form 10-K for the period ended April 30, 2022 of America’s Car-Mart, Inc.  

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary 
to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to 
the period covered by this report; 

Based  on  my  knowledge,  the  financial  statements,  and  other  financial  information  included  in  this  report,  fairly  present  in all 
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented
in this report; 

The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures
(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange
Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a) 

(b) 

(c) 

(d) 

Designed  such  disclosure controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be  designed 
under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, 
is made known to us by others within those entities, particularly during the period in which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial reporting to be
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles; 

Evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and  presented  in  this  report  our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this
report based on such evaluation; and 

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the
registrant’s  most  recent  fiscal  quarter  (the  registrant’s  fourth  fiscal  quarter  in  the  case  of  an  annual  report)  that  has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 
and 

5. 

The  registrant’s  other  certifying  officer(s)  and  I  have  disclosed,  based  on  our  most  recent  evaluation  of  internal  control  over
financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing 
the equivalent functions): 

(a) 

(b) 

July 8, 2022 

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting
which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial
information; and 

Any fraud, whether or not material, that involves management or other employees who have a significant role in the
registrant’s internal control over financial reporting. 

/s/ Jeffrey A. Williams 
Jeffrey A. Williams 
President, 
Chief Executive Officer 
(Principal Executive Officer) 

77 

 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
 
  
 
  
  
 
 
  
  
 
 
 
 
 
 
 
Exhibit 31.2 

Certification 

1. 

2. 

3. 

4. 

I, Vickie D. Judy, certify that: 

I have reviewed this Annual Report on Form 10-K for the period ended April 30, 2022 of America’s Car-Mart, Inc.  

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary 
to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to 
the period covered by this report; 

Based  on  my  knowledge,  the  financial  statements,  and  other  financial  information  included  in  this  report,  fairly  present  in all 
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented
in this report; 

The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures
(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange
Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a) 

(b) 

(c) 

(d) 

Designed  such  disclosure controls  and  procedures,  or  caused  such  disclosure  controls  and procedures  to  be  designed 
under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, 
is made known to us by others within those entities, particularly during the period in which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial reporting to be
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles; 

Evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and  presented  in  this  report  our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this
report based on such evaluation; and 

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the
registrant’s  most  recent  fiscal  quarter  (the  registrant’s  fourth  fiscal  quarter  in  the  case  of  an  annual  report)  that  has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting;
and 

5. 

The  registrant’s  other  certifying  officer(s)  and  I  have  disclosed,  based  on  our  most  recent  evaluation  of  internal  control  over
financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing 
the equivalent functions): 

(a) 

(b) 

July 8, 2022 

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting
which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial
information; and 

Any fraud, whether or not material, that involves management or other employees who have a significant role in the
registrant’s internal control over financial reporting. 

/s/ Vickie D. Judy                    
Vickie D. Judy 
Chief Financial Officer 
(Principal Financial Officer) 

78 

 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
 
  
 
  
  
 
  
  
 
 
 
 
Exhibit 32.1 

CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350 
AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 

In connection with the Annual Report on Form 10-K for the period ended April 30, 2022 of America’s Car-Mart, Inc. 
(the “Company”), as filed with the Securities and Exchange Commission on the date hereof (the “Report”), the undersigned, 
Jeffrey A. Williams, President and Chief Executive Officer of the Company, and Vickie D. Judy, Chief Financial Officer of 
the Company, certify in our capacities as officers of the Company, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to 
Section 906 of the Sarbanes-Oxley Act of 2002, that to the best of our knowledge: 

(1) 

(2) 

The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act
of 1934, as amended; and 

The information contained in the Report fairly presents, in all material respects, the financial condition and
results of operations of the Company. 

By:           /s/ Jeffrey A. Williams                                        

Jeffrey A. Williams 
President, Chief Executive Officer 
July 8, 2022 

By:           /s/ Vickie D. Judy                                                                                                                       

Vickie D. Judy 
Chief Financial Officer 
July 8, 2022 

79 

 
 
 
 
 
  
 
  
 
 
 
 
 
America’s Car-Mart, Inc.
America’s Car-Mart, Inc.
2021 Annual Report
2021 Annual Report

CORPORATE INFORMATION
CORPORATE INFORMATION

Board of Directors
Board of Directors
Joshua G. Welch
Joshua G. Welch
Chairman of the Board
Chairman of the Board
Managing Partner
Managing Partner
Vicuna Capital I, LP
Vicuna Capital I, LP

Corporate Headquarters
Corporate Headquarters
80  
80  

(479) 464-9944

(479) 464-9944

Jeffrey A. Williams
President and Chief Executive Officer
America’s Car-Mart, Inc.

Jeffrey A. Williams
President and Chief Executive Officer
America’s Car-Mart, Inc.

Ann G. Bordelon
Vice Chancellor for Finance and Administration
University of Arkansas

Ann G. Bordelon
Vice Chancellor for Finance and Administration
University of Arkansas

Annual Meeting
Annual Meeting
The annual meeting of stockholders will be held 
The annual meeting of stockholders will be held 
at America’s Car-Mart Corporate Headquarters, 
at America’s Car-Mart Corporate Headquarters, 
1805 N 2nd St, Suite 401, Rogers, Arkansas 
1805 N 2nd St, Suite 401, Rogers, Arkansas 
72756 at 10:00 a.m. Central Time on 
72756 at 10:00 a.m. Central Time on 
Wednesday, August 25, 2021. 
Wednesday, August 25, 2021. 
Tuesday, August 30, 2022

Transfer Agent and Registrar
Transfer Agent and Registrar
Securities Transfer Corporation
Securities Transfer Corporation
2901 N Dallas Parkway, Suite 380
2901 N Dallas Parkway, Suite 380
Plano, Texas 75093
Plano, Texas 75093

Independent Public Accountants
Independent Public Accountants
Grant Thornton, LLP
Grant Thornton, LLP
Tulsa, Oklahoma
Tulsa, Oklahoma

Ray C. Dillon
Ray C. Dillon
Julia K. Davis
 Executive
Retired Chief Executive Officer
Retired Chief Executive Officer
Retired Execurive Vice President and 
Deltic Timber Corporation
Deltic Timber Corporation
Chief Information Officer R1RCM

Daniel J. Englander
Managing Partner, Ursula Investors

Daniel J. Englander
Managing Partner, Ursula Investors

William H. (“Hank”) Henderson
Retired Chief Executive Officer
America’s Car-Mart, Inc. 

William H. (“Hank”) Henderson
Retired Chief Executive Officer
America’s Car-Mart, Inc. 

Dawn Morris
Founder and Chief Executive Officer
Growth Partners Group, LLC

Dawn Morris
Founder and Chief Executive Officer
Growth Partners Group, LLC

Executive Officers
Executive Officers
Jeffrey A. Williams
Jeffrey A. Williams
President and Chief Executive Officer
President and Chief Executive Officer

Vickie D. Judy
Chief Financial Officer

Vickie D. Judy
Chief Financial Officer

Leonard L. Walthall
Leonard L. Walthall
Chief Operating Officer
Chief Operating Officer

America’s Car-Mart currently operates 151 dealerships in twelve states, 
America’s Car-Mart currently operates 151 dealerships in twelve states,
America’s Car-Mart currently operates 151 dealerships in twelve states, 
with headquarters in Rogers, Arkansas.
America’s Car-Mart currently operates 151 dealerships in twelve states, 
with headquarters in Rogers, Arkansas.
with headquarters in Rogers, Arkansas.
with headquarters in Rogers, Arkansas.

154 dealerships

Corporate Headquarters
Corporate Headquarters
Corporate Headquarters
1805 N 2nd St, Suite 401 
Corporate Headquarters
1805 N 2nd St, Suite 401 
1805 N 2nd St, Suite 401 
Rogers, Arkansas 72756 
1805 N 2nd St, Suite 401 
Rogers, Arkansas 72756  
Rogers, Arkansas 72756 
Phone: (479) 464-9944
Rogers, Arkansas 72756 
Phone: (479) 464-9944  
Phone: (479) 464-9944
Fax: (479) 273-7556
Phone: (479) 464-9944
Fax: (479) 273-7556
Fax: (479) 273-7556
Fax: (479) 273-7556
www.car-mart.com
www.car-mart.com
www.car-mart.com
www.car-mart.com

ALABAMA (16)
Albertville
ALABAMA (16)
ALABAMA (16)
Albertville
Albertville
Anniston
ALABAMA (16)
Albertville
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Anniston
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Tuscaloosa
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ARKANSAS (38)
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INDIANA (1)
INDIANA (1)
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INDIANA (1)
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IOWA (1)
Burlington
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IOWA (1)
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KENTUCKY (12)
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Springfield (2)
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Springfield (2)
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Warrensburg
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Ada
OKLA  MA (30)
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BR03062T-0722-10K