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Amplifon S.p.A.

amp · ASX Financial Services
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FY2021 Annual Report · Amplifon S.p.A.
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2021
Annual report

For the investor 
in all of us

CONTENTS
CONTENTS

OVERVIEW

BUSINESS REVIEW

DIRECTORS’ REPORT

BUSINESS REVIEW
10
10
Our strategy
Our strategy
12
12
Group financial 
performance
Group financial 
performance
16
16
Business review
Business review
20
20
Sustainability 
overview
Sustainability 
overview

DIRECTORS’ REPORT
22  Board of directors

26  Management team
22  Board of directors
30  Directors’ report
26  Management team
42  Remuneration report
30  Directors’ report

42  Remuneration report
FINANCIAL REPORT

FINANCIAL REPORT
72  Financial statements

78 
72  Financial statements

 Notes to the financial 
statements
78 
 Notes to the financial 
155   Directors’ declaration
statements

156   Independent auditor’s report
155   Directors’ declaration

156   Independent auditor’s report

ADDITIONAL 
INFORMATION
ADDITIONAL 
INFORMATION
162  Securityholder information

165  Glossary
162  Securityholder information

165  Glossary

OVERVIEW
02
02
2021 Highlights
2021 Highlights

04
04
Chair message
Chair message
06
06
CEO message
CEO message
08
08
For the investor 
in all of us
For the investor 
in all of us

About this report

We take our reporting obligations seriously and we provide concise and up-to-date 
About this report
information about your company at amp.com.au/shares.

We take our reporting obligations seriously and we provide concise and up-to-date 
AMP’s board-approved Corporate Governance Statement, dated 8 March 2022, 
information about your company at amp.com.au/shares.
is available on our website at amp.com.au/corporategovernance.

AMP’s board-approved Corporate Governance Statement, dated 8 March 2022, 
The Directors’ report, Financial report and the Independent Auditor’s report 
is available on our website at amp.com.au/corporategovernance.
are dated and current as at 10 February 2022.

The Directors’ report, Financial report and the Independent Auditor’s report 
Unless otherwise specified, all amounts are in Australian dollars. 
are dated and current as at 10 February 2022.
AMP Limited ABN 49 079 354 519. Authorised for release by the AMP Limited Board.
Unless otherwise specified, all amounts are in Australian dollars. 

AMP Limited ABN 49 079 354 519. Authorised for release by the AMP Limited Board.

This is an interactive PDF designed to enhance your experience. The best way 
to view this report is with Adobe Reader. Click on the links on the contents 
pages or use the home button  

  in the footer to navigate the report.

Acknowledgement of Country

AMP acknowledges all First 
Nations Peoples across Australia. 
Acknowledgement of Country
We recognise the Traditional 
AMP acknowledges all First 
Custodians of the land and value 
Nations Peoples across Australia. 
the connection to Country, 
We recognise the Traditional 
waterways and sky.
Custodians of the land and value 
We pay our respects to the Elders 
the connection to Country, 
for their resilience, courage 
waterways and sky.
and wisdom; for ensuring the 
We pay our respects to the Elders 
survival of this country’s rich 
for their resilience, courage 
culture and heritage.
and wisdom; for ensuring the 
Our hope for the future is to 
survival of this country’s rich 
unite as one people, to listen 
culture and heritage.
and learn from each other 
Our hope for the future is to 
with respect and walk the path 
unite as one people, to listen 
to reconciliation together. 
and learn from each other 
with respect and walk the path 
to reconciliation together. 

CONTENTS

OVERVIEW

BUSINESS REVIEW

DIRECTORS’ REPORT

02

2021 Highlights

Our strategy

10

12

16

Group financial 

performance

Business review

20

Sustainability 

overview

Chair message

CEO message

04

06

08

For the investor 

in all of us

About this report

We take our reporting obligations seriously and we provide concise and up-to-date 

information about your company at amp.com.au/shares.

AMP’s board-approved Corporate Governance Statement, dated 8 March 2022, 

is available on our website at amp.com.au/corporategovernance.

The Directors’ report, Financial report and the Independent Auditor’s report 

are dated and current as at 10 February 2022.

Unless otherwise specified, all amounts are in Australian dollars. 

AMP Limited ABN 49 079 354 519. Authorised for release by the AMP Limited Board.

22  Board of directors

26  Management team

30  Directors’ report

42  Remuneration report

FINANCIAL REPORT

72  Financial statements

78 

 Notes to the financial 

statements

155   Directors’ declaration

156   Independent auditor’s report

ADDITIONAL 

INFORMATION

162  Securityholder information

165  Glossary

Acknowledgement of Country

AMP acknowledges all First 

Nations Peoples across Australia. 

We recognise the Traditional 

Custodians of the land and value 

the connection to Country, 

waterways and sky.

We pay our respects to the Elders 

for their resilience, courage 

and wisdom; for ensuring the 

survival of this country’s rich 

culture and heritage.

Our hope for the future is to 

unite as one people, to listen 

and learn from each other 

with respect and walk the path 

to reconciliation together. 

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We are transforming 
AMP, building on its 
heritage of supporting 
Australians for more 
than 170 years, to meet 
the needs of customers 
today and in the future.

We have built good momentum in 
our strategy to become a simpler, 
purpose-led business.

 
 
 
2

2021 
HIGHLIGHTS

AMP’s 2021 annual report summarises our activities and 
performance for the financial year ended 31 December 
2021. It provides a snapshot of our strategy and our 
operations across all areas of our business.

 

 This report forms part of our annual reporting suite, which brings together our 
financial, non-financial and sustainability reports for the year. These reports 
and our corporate governance statement are available to download on our 
website corporate.amp.com.au/shareholder-centre/results-reporting/reports.

FINANCIAL PERFORMANCE

BUSINESS PROGRESS

Net profit after tax (NPAT) 
(underlying)

Total assets under management 
(AUM) and administration 

$356m

$248b

Simplified portfolio

including operational 
separation of AMP Capital’s 
Private Markets business 
(Collimate Capital)

Surplus capital above target 
requirements 

Growth in bank deposits

$383m

as at 31 December 2021

↑10%

Gross cost reductions
(excluding AMP Capital)

$140m

Increase in platform cashflows 
from external financial advisers

↑18%

Strategies in place

for AMP and Collimate 
Capital to reposition both 
for growth opportunities 
and efficiencies

Purpose and values

work underway to become 
purpose-led, delivering for 
our customers, shareholders 
and employees

2

2021 

HIGHLIGHTS

AMP’s 2021 annual report summarises our activities and 

performance for the financial year ended 31 December 

2021. It provides a snapshot of our strategy and our 

operations across all areas of our business.

 

 This report forms part of our annual reporting suite, which brings together our 

financial, non-financial and sustainability reports for the year. These reports 

and our corporate governance statement are available to download on our 

website corporate.amp.com.au/shareholder-centre/results-reporting/reports.

FINANCIAL PERFORMANCE

BUSINESS PROGRESS

Net profit after tax (NPAT) 

Total assets under management 

Simplified portfolio

(underlying)

(AUM) and administration 

$356m

$248b

Surplus capital above target 

Growth in bank deposits

requirements 

$383m

as at 31 December 2021

↑10%

Gross cost reductions

(excluding AMP Capital)

$140m

Increase in platform cashflows 

from external financial advisers

↑18%

including operational 

separation of AMP Capital’s 

Private Markets business 

(Collimate Capital)

Strategies in place

for AMP and Collimate 

Capital to reposition both 

for growth opportunities 

and efficiencies

Purpose and values

work underway to become 

purpose-led, delivering for 

our customers, shareholders 

and employees

CUSTOMERS

PEOPLE AND 
PARTNERS

COMMUNITIES AND 
ENVIRONMENT

$1.9b

PENSION PAYMENTS  
for Australian customers  
in retirement 

+27NPS

Positive Net Promoter Score  
for Australian customers  
(stable vs FY 20)

71

A-

EMPLOYEE SATISFACTION 
(eSat score) ↑67

rating from Carbon Disclosure 
Project (CDP), second highest 
rating available

+8,000

hours EMPLOYEE LEARNING  
and DEVELOPMENT

↓36%

reduction in operational  
SCOPE 1 AND 2 EMISSIONS  
(from 2019 base year)

+3,300 

40:40:20 

+20

WITHDRAWALS on hardship 
and compassionate grounds 
valued at $36 million

GENDER DIVERSITY TARGETS MET 
across board, middle management  
and overall workforce

ESG FOCUSED INVESTMENT 
OPTIONS added to our flagship 
investment platform, MyNorth

+10,700

NEW HOME LOANS AMP Bank provided

96%

of aligned FINANCIAL ADVISERS 
completed FASEA exam requirements

+$3.2m

DISTRIBUTED TO CHARITIES  
AND INDIVIDUALS via the  
AMP Foundation

~$1b 

additional value created for AMP 
CAPITAL REAL ESTATE clients through 
shopping centre redevelopments

SHAREHOLDERS

488,237

TOTAL SHAREHOLDERS

COMPLETED SMALL SHAREHOLDING SALE FACILITY, ENABLING 

205,148

SHAREHOLDERS

holding less than A$500 fully paid ordinary 
shares to sell their holding without incurring 
brokerage costs at $1.09 per share

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4

CHAIR  
MESSAGE

The AMP board is 
committed to meeting 
the highest standards 
of governance and 
stewardship as the 
company works through 
its transformation.

I am pleased to present the AMP Limited Annual report for 2021. 
It was a year of change and transformation for our business as 
we welcomed Alexis George as our new CEO and made strong 
progress on separating AMP Capital’s private markets business 
(renamed Collimate Capital) from AMP Limited.

The impacts of COVID-19, including lockdowns, were a mainstay 
of the year, but we continued to focus on supporting our 
customers through that difficult and unsettling period. 
I am proud of our people and their ability to meet those 
challenges while also delivering major change programs and 
a solid underlying profit result. This work sets up AMP for 
a strong and sustainable future by further addressing legacy 
matters and simplifying the business. We are committed 
to continue this work to restore value and pride for AMP’s 
shareholders, clients, people and the broader community.

Strategy and portfolio simplification
In November 2021 we outlined our strategy for both businesses, 
AMP Limited and Collimate Capital, with a focus on simplification 
and growth opportunities. We have strong and accomplished 
leaders to take both businesses forward with the commencement 
of Alexis as CEO of AMP Limited in August 2021, and Shawn 
Johnson who commenced as CEO of AMP Capital in June 2021, 
and will take forward the Collimate Capital business as it 
demerges. Significant steps to simplify the business during 2021 
established a clear perimeter for the demerger of Collimate 
Capital. The divestment of the remaining stake in Resolution Life 
Australasia marks AMP’s final exit from its former life insurance 
and mature business, AMP Life. While this brings to a close AMP’s 
long and proud involvement in life insurance in Australia, we 
continue to support financial advisers and customers by providing 
access to other life insurance products.

In addition, we announced the sale of both the Global Equities 
and Fixed Income (GEFI) business and the Infrastructure Debt 
platform, as well as the transfer of the Multi-Asset Group 
business from AMP Capital to Australian Wealth Management.

Demerger progress
The announcement of the intention to demerge Collimate Capital 
from AMP Limited in April 2021 followed a comprehensive review 
of AMP’s business portfolio. The rationale was driven by the 
fact that AMP is made up of two distinctly different businesses: 
a domestic retail wealth manager and a global private markets 

4

CHAIR  

MESSAGE

The AMP board is 

committed to meeting 

the highest standards 

of governance and 

stewardship as the 

company works through 

its transformation.

I am pleased to present the AMP Limited Annual report for 2021. 

It was a year of change and transformation for our business as 

we welcomed Alexis George as our new CEO and made strong 

progress on separating AMP Capital’s private markets business 

(renamed Collimate Capital) from AMP Limited.

The impacts of COVID-19, including lockdowns, were a mainstay 

of the year, but we continued to focus on supporting our 

customers through that difficult and unsettling period. 

I am proud of our people and their ability to meet those 

challenges while also delivering major change programs and 

a solid underlying profit result. This work sets up AMP for 

a strong and sustainable future by further addressing legacy 

matters and simplifying the business. We are committed 

to continue this work to restore value and pride for AMP’s 

shareholders, clients, people and the broader community.

Strategy and portfolio simplification

In November 2021 we outlined our strategy for both businesses, 

AMP Limited and Collimate Capital, with a focus on simplification 

and growth opportunities. We have strong and accomplished 

leaders to take both businesses forward with the commencement 

of Alexis as CEO of AMP Limited in August 2021, and Shawn 

Johnson who commenced as CEO of AMP Capital in June 2021, 

and will take forward the Collimate Capital business as it 

demerges. Significant steps to simplify the business during 2021 

established a clear perimeter for the demerger of Collimate 

Capital. The divestment of the remaining stake in Resolution Life 

Australasia marks AMP’s final exit from its former life insurance 

and mature business, AMP Life. While this brings to a close AMP’s 

long and proud involvement in life insurance in Australia, we 

continue to support financial advisers and customers by providing 

access to other life insurance products.

In addition, we announced the sale of both the Global Equities 

and Fixed Income (GEFI) business and the Infrastructure Debt 

platform, as well as the transfer of the Multi-Asset Group 

business from AMP Capital to Australian Wealth Management.

Demerger progress

The announcement of the intention to demerge Collimate Capital 

from AMP Limited in April 2021 followed a comprehensive review 

of AMP’s business portfolio. The rationale was driven by the 

fact that AMP is made up of two distinctly different businesses: 

a domestic retail wealth manager and a global private markets 

(infrastructure and real estate) business with institutional 
clients. The demerger will accelerate growth strategies, 
enhance customer focus, and deliver further value 
to shareholders through improvements in efficiency.

Separating the two businesses is complex and extensive and 
involves a number of steps, including shareholder approval 
and legal processes (including court hearings to approve the 
scheme of arrangement), after which Collimate Capital will 
trade as a separate ASX-listed company. AMP shareholders 
will be sent full details of the demerger, including details 
regarding voting and upcoming shareholder meetings.

Share consolidation 
AMP will propose a share consolidation at the 2022 
Annual General Meeting (AGM) to be held on 20 May 2022. 
If approved, the consolidation will reduce the number 
of shares AMP has on issue by converting every eight AMP 
shares held into one AMP share. 

The consolidation is a simple mechanism through which 
AMP’s trading share price can be brought to a level which 
is comparable with peer companies. This process alone will 
not reduce the value of the shares held by each shareholder, 
or the company overall, and we can expect our share price 
to adjust to reflect the reduced number of shares on issue. 
Further information will be contained in the 2022 AGM 
notice which will be sent to all shareholders from mid-April.

Board governance 
The AMP board is committed to meeting the highest standards 
of governance and stewardship as the company works 
through its transformation. The board and its committees met 
regularly throughout 2021, and I thank all directors and the 
management team for their strong commitment. Moreover, 
the board has been actively engaged in oversight of AMP’s 
work to strengthen the corporate culture. 

In 2021 AMP management, together with the employee 
inclusion taskforce, implemented more than 95% of the 
actions that were set for 2021 from the board-initiated 
external Workplace Conduct Review in addition to their 
continued work to create a more inclusive corporate 
culture. AMP has also reached its 40-40-20 gender targets 
at the board and middle management level and across the 
workforce generally.

In July 2021, we welcomed Mike Hirst to the board. Mike 
brings extensive experience in retail banking, treasury, 
funds management and financial markets.

As previously announced, Non-executive director John 
O’Sullivan has confirmed that he will not stand for 
reelection to the board at the 2022 AGM. John has been 
a valuable member of the board since June 2018 and has 
taken the decision not to stand for reelection in order 
to dedicate time to other external pursuits. I would like 
to take this opportunity, on behalf of the board, to thank 
John for his service and contribution to AMP.

Sustainability 
At AMP we are committed to creating a sustainable and 
equitable future for our stakeholders and the community, 
and to openly reporting on our progress and impact.

We recognise that economic, social and environmental 
issues can have a material impact on business performance 
and society. AMP’s non-financial disclosures have evolved 
significantly, and our 2021 Sustainability report reflects 
the positive steps taken by AMP towards transparency 
and best practice.

In the community, we recognise and support the growing 
momentum for global action on climate change and 
supporting vulnerable communities.

In 2021, we launched our Climate Position and Action Plan 
which details how we manage our business and investment 
activities in alignment with net zero emissions by 2050. 
This builds on AMP’s long-standing commitment to action 
on climate, having been carbon neutral across our global 
operations since 2013.

I am also proud of the enduring support the AMP Foundation, 
AMP’s philanthropic arm, provides to communities across 
Australia. Since its inception in 1992 the AMP Foundation has 
contributed more than $110 million to Australian communities 
through direct donations, employee dollar matching, employee 
fundraising and volunteering, with more than $3.2 million 
provided in grants and donations in 2021 alone. 

2021 financial performance 
and capital position 
In 2021, AMP delivered an improved financial performance 
with a 53 per cent increase in underlying net profit of 
$356 million. The performance was assisted by stronger 
earnings in AMP Bank, New Zealand Wealth Management 
and AMP Capital as well as strong investment income 
from Group Office, including the contribution from our 
strategic partnership with China Life Pension Company. 
As we continued our transformation program in 2021, 
we recognised certain impairments, mainly non-cash 
write downs, to position AMP for the future. This resulted 
in a reported statutory loss of $252 million, however 
it should not be seen as a reflection of the underlying 
business performance.

The board also continues to take a conservative approach 
to capital management to support the delivery of the 
demerger and AMP’s transformation and has resolved 
not to pay a dividend for 2021. While we understand that 
this is disappointing for shareholders, we believe that it is 
the right approach when AMP is making such significant 
change. We are committed to reviewing dividend payments 
following the completion of the demerger later this year. 

Looking forward 
We have an exciting year ahead, with significant change 
and opportunities. On behalf of the board, I sincerely thank 
you for your support as we progressively transform AMP, 
a purpose-led company building on its heritage to meet 
the needs of today and the future.

DEBRA HAZELTON 
Chair, AMP Limited

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6

CEO  
MESSAGE

We are making 
progress to rebuild 
pride in AMP for 
its shareholders, 
employees, customers 
and the community.

Since joining AMP in August 2021, I’ve taken time to listen to 
shareholders, customers and employees of our iconic company. 
I’ve looked at where we sit in the market, the challenges and 
opportunities ahead and worked with the executive team 
to develop a strategy that sets us on a path to a new AMP. 

In November 2021, I outlined this strategy and the changes we’re 
making to build a simpler, customer-focused and purpose-led AMP. 
Purpose will be a bedrock for our strategy, guiding our decisions 
and providing clarity for our employees on what we stand for. 
We have engaged both our employees and customers in our work 
to develop a new purpose, as we believe it will be key to restoring 
trust in AMP.

We are also focused on simplifying our business and have made 
progress on our planned separation and demerger of AMP 
Capital’s Private Markets business – which we have recently 
rebranded as Collimate Capital. 

Demerger
The rationale for our demerger is simple – we have two very 
different businesses that are operating in different markets, 
with different customers and a different geographic focus. 

In AMP Limited, we have a retail wealth management and 
banking business operating in Australia and New Zealand 
with about 1.5 million customers. 

In Collimate Capital, we have a global manager of infrastructure 
and real estate investments with a growing focus on 
institutional clients. 

The demerger, which is planned for the first half of 2022, will 
enable Collimate Capital and AMP Limited to focus on their 
respective markets and growth opportunities, as well as to 
simplify and improve efficiencies to deliver value to shareholders. 

We have made strong progress on the operational separation 
of the two businesses in preparation for the demerger. A clear 
perimeter has been set with the agreed sale of the Global 
Equities and Fixed Income (GEFI) business, transfer of the 
Multi-Asset Group (MAG) to Australian Wealth Management and 
the divestment of the Infrastructure Debt (ID) platform which 
completed in February 2022. The GEFI and ID sales, along with the 

6

CEO  

MESSAGE

We are making 

progress to rebuild 

pride in AMP for 

its shareholders, 

employees, customers 

and the community.

Since joining AMP in August 2021, I’ve taken time to listen to 

shareholders, customers and employees of our iconic company. 

I’ve looked at where we sit in the market, the challenges and 

opportunities ahead and worked with the executive team 

to develop a strategy that sets us on a path to a new AMP. 

In November 2021, I outlined this strategy and the changes we’re 

making to build a simpler, customer-focused and purpose-led AMP. 

Purpose will be a bedrock for our strategy, guiding our decisions 

and providing clarity for our employees on what we stand for. 

We have engaged both our employees and customers in our work 

to develop a new purpose, as we believe it will be key to restoring 

trust in AMP.

We are also focused on simplifying our business and have made 

progress on our planned separation and demerger of AMP 

Capital’s Private Markets business – which we have recently 

rebranded as Collimate Capital. 

Demerger

The rationale for our demerger is simple – we have two very 

different businesses that are operating in different markets, 

with different customers and a different geographic focus. 

In AMP Limited, we have a retail wealth management and 

banking business operating in Australia and New Zealand 

with about 1.5 million customers. 

In Collimate Capital, we have a global manager of infrastructure 

and real estate investments with a growing focus on 

institutional clients. 

The demerger, which is planned for the first half of 2022, will 

enable Collimate Capital and AMP Limited to focus on their 

respective markets and growth opportunities, as well as to 

simplify and improve efficiencies to deliver value to shareholders. 

We have made strong progress on the operational separation 

of the two businesses in preparation for the demerger. A clear 

perimeter has been set with the agreed sale of the Global 

Equities and Fixed Income (GEFI) business, transfer of the 

Multi-Asset Group (MAG) to Australian Wealth Management and 

the divestment of the Infrastructure Debt (ID) platform which 

completed in February 2022. The GEFI and ID sales, along with the 

divestment of our residual stake in Resolution Life Australasia 
have strengthened our balance sheet, enabling both 
businesses to have a solid platform to grow post demerger. 

The demerger will be voted on by shareholders in the 
coming months, and after further legal steps, Collimate 
Capital will begin trading as a separately-listed company 
on the ASX.

2021 financial performance
On 10 February we released our 2021 full-year financial 
results, which showed a strong increase in our underlying 
profit, as well as momentum we have built in simplifying 
and reshaping our business.

We reported a statutory loss of $252 million which reflects 
actions we took to write down the value of some assets 
on our balance sheet, in addition to remediation and 
transformation costs. While it has impacted our statutory 
results for 2021, our actions help ensure AMP is set up 
well for the future. 

Our 2021 underlying net profit after tax of $356 million 
increased 53 per cent on 2020. The increase was driven by AMP 
Bank, AMP Capital and New Zealand Wealth Management 
earnings as well as strong investment income from our joint 
venture with China Life. The improved result is a testament 
to the ongoing efforts and hard work of our teams. 

We have also remained focused on costs – simplifying our 
operating model and finding efficiencies to deliver on our 
2019–2022 cost-out target of $300 million, with $260 million 
delivered by the end of 2021.

As we communicated in February, we will not be paying 
a full year dividend in 2021. We have committed to review 
our approach to capital management including the payment 
of dividends after our demerger is complete but as we focus 
on delivering the demerger, continuing the transformation 
of both businesses, and investing for growth, we must 
be conservative with capital.

In AMP Bank we saw strong growth in our residential 
mortgage book in an increasingly competitive market. 
As we continue our work to grow the Bank, we’re also 
maintaining our focus on good credit quality, with 30+ day 
and 90+ day arrears decreasing in 2021.

In Australian Wealth Management, the business 
transformation is well-progressed and we’re seeing 
‘green shoots’ within each of the sub-businesses with our 
Platforms business growing assets, including from external 
financial advisers, our Master Trust business reducing 
costs and the reshape of advice accelerating.

With New Zealand Wealth Management (NZWM) 
we continued to improve our efficiency and value 
to clients. During the year NZWM completed its transition 
to a new index-based investment philosophy with a focus 
on sustainable investing. 

In AMP Capital, we had a significant year of change but 
posted an 18 per cent increase in operating earnings 
to $154 million, driven by strong performance fees from 
the successful sale of assets held within our infrastructure 
equity funds. Our Real Estate business saw the loss 
of the AMP Capital Diversified Property Fund (ADPF) but 
maintained focus on delivering key developments including 
the expansion of Karrinyup and Marrickville Metro shopping 
centres, delivering close to $1 billion in further value for our 
real estate clients.

After a comprehensive process undertaken in 2021, 
the Trustee of the AMP Capital Wholesale Office Fund 
(AWOF) decided it was in the best interests of AWOF 
investors that AMP Capital continue as manager of the fund. 
Our real estate investment professionals continue to focus 
on maintaining the strong performance of AWOF and 
driving further value for clients.

2022 outlook
2021 was a year of significant change, and we’re 
continuing that momentum into 2022 as we set AMP 
up for a strong future. 

As we work towards the demerger and listing of Collimate 
Capital on the ASX, our teams are focused on achieving 
the targets we’ve set as part of our new strategic 
direction. These include opportunities that support the 
momentum we’re seeing in our Bank and Platforms 
business, maintaining a disciplined approach to costs, and 
accelerating our simplification. In Collimate Capital, focus 
is on completing the sale of GEFI ahead of demerger and 
scaling its existing capabilities in infrastructure equity and 
real estate investments for clients around the world.

The pandemic was a catalyst for all businesses to increase 
focus on digital interactions to best support customers 
and provide the services they need. Digital and data 
innovation has always been important for businesses, 
but it is now ‘table stakes’ to compete in the financial 
services market. We will continue to build and invest 
in digital capabilities including the use of data to enhance 
the services and support we provide. 

Reflecting on 2021, I want to thank all of you for your 
continued support and investment in our company. 
I joined AMP because I am passionate about our industry 
and the important role we have in supporting Australians 
and New Zealanders. We’ve made strong progress on 
AMP’s transformation and we’re continuing to change the 
business. We have the right strategy in place to rebuild 
pride in AMP for its shareholders, employees, customers 
and the community and your management team will 
continue to work hard to ensure we deliver. 

ALEXIS GEORGE 
AMP Chief Executive Officer

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8

FOR THE 
INVESTOR  
IN ALL OF US

AMP has a long 
history of helping 
our customers manage 
their investments and 
achieve their financial 
goals. Offering services 
in financial advice 
and superannuation, 
retirement income, 
banking and investment 
products, we are 
dedicated to supporting 
‘the investor in all of us’.

AMP is committed to achieving 
the best outcomes for our 
customers and employees, which 
in turn will drive long-term value 
for our shareholders. 

Our strategy to reposition 
and simplify, while exploring 
new growth opportunities, 
will ensure AMP Limited 
is well-positioned for 
the future as a simpler, 
customer-focused 
and purpose-led business.

8

FOR THE 

INVESTOR  

IN ALL OF US

AMP has a long 

history of helping 

our customers manage 

their investments and 

achieve their financial 

goals. Offering services 

in financial advice 

and superannuation, 

retirement income, 

banking and investment 

products, we are 

dedicated to supporting 

‘the investor in all of us’.

AMP is committed to achieving 

the best outcomes for our 

customers and employees, which 

in turn will drive long-term value 

for our shareholders. 

Our strategy to reposition 

and simplify, while exploring 

new growth opportunities, 

will ensure AMP Limited 

is well-positioned for 

the future as a simpler, 

customer-focused 

and purpose-led business.

OUR 
BUSINESS

AMP Limited 

AMP Limited is a retail wealth 
management and banking business 
operating in Australia and New 
Zealand, supporting approximately 
1.5 million customers and 
employing more than 4,100 people. 

It comprises three business units: 

AMP Bank

AMP Bank provides customers with 
home loans, deposit and transaction 
accounts in Australia. It provides 
limited advice practice lending 
and does not provide business 
or corporate banking services 
to industries.

In 2021, AMP Bank helped more 
than 160,000 customers with their 
banking needs and provided over 
10,700 new home loans. 

Australian  
Wealth Management

AMP Capital/ 
Collimate Capital 

Australian Wealth Management 
(AWM) comprises three different 
business lines. 

Platforms offers superannuation, 
retirement and investment products 
including the flagship North 
platform which continues to deliver 
on its commitment of strengthening 
and broadening investment choice 
for customers.

Master Trust includes the largest 
single retail superannuation 
product set in Australia with 
around 850,000 customers. 

Advice provides professional 
services to a network of aligned and 
external financial advisers (EFAs), 
supporting them to provide financial 
advice and wealth solutions to 
their clients.

New Zealand  
Wealth Management

In New Zealand, AMP supports 
customers with super, retirement, 
financial advice and general 
insurance, directly and through 
one of the largest networks of 
financial advisers in the country.

AMP Capital is a global investment 
manager which services 
institutional and direct clients 
across public and private markets 
capabilities. It has approximately 
300 direct institutional clients 
and 1,370 employees based in 
continents including Australia, 
Europe, Asia and North America.

The AMP Capital business is currently 
undergoing change, exiting its 
public markets capabilities to focus 
on its private markets businesses 
of Infrastructure Equity and Real 
Estate. These businesses are 
being separated from AMP Group 
and will be listed on the ASX as 
Collimate Capital. 

To support the separation of 
Collimate Capital, AMP announced 
the sale of the GEFI business 
and transfer of its multi-asset 
investment capability to Australian 
Wealth Management. Both are 
expected to complete in the first 
half of 2022. 

The Collimate Capital Real Estate 
business is one of Australia’s leading 
real estate investment managers 
with A$23 billion in invested 
AUM across retail, office and 
logistics premises. Infrastructure 
Equity is focused on investments 
in assets in a range of sectors 
including transport, energy and 
telecommunications around 
the world.

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10

OUR 
STRATEGY

AMP provided an update on its strategic growth plans for 2022–2024 
on 30 November 2021. The strategy sets a clear path to a new AMP 
by repositioning core capabilities in wealth management and banking, 
simplifying the organisation and exploring opportunities for growth. 

REPOSITION

Invest to grow AMP Bank

Grow the North platform building new relationships 
with external financial advisers

Deliver stable earnings and optimal client outcomes 
in Master Trust and New Zealand Wealth Management

Accelerate the transformation of Advice

AMP Bank’s growth will be driven through continued investment to deliver great service to customers, and mortgage 

and deposit products which suit their needs. Recent investments in the bank’s core technology increased its ability to 

originate mortgages, and continued investment in digital and data capability will speed up ‘time to yes’ for customers. 

AMP’s flagship North platform has a strong growth opportunity, which we will target through ongoing enhancements 

to products and functionality that meet the needs of aligned and external financial advisers and their customers. 

A simplified Master Trust business will be better positioned to drive optimal customer outcomes, including member 

fee reductions and improved investment performance in superannuation.

Our strategy in New Zealand is based on improving efficiency and delivering value to clients, with a strong focus 

on sustainability investments and continuing to strengthen our distribution business. 

The Advice business completed a significant transformation in 2021 including the exit of the employed advice channel and 

conclusion of client register buy-back arrangements (known as BOLR facility). The acceleration of the business’ transformation 

to a professional services provider will see significant simplification of the Advice model, delivering valued licensee services 

at a competitive and sustainable price, and driving efficiency in our business operations. 

Execute the demerger

Strong progress has been achieved on separation of the Collimate Capital business, setting it up for demerger. 

SIMPLIFY

Redefine and right-size the operating model for agility and efficiency

AMP’s ongoing transformation will enable further reviews of the operating model of both businesses. 

Continue to review portfolio of assets to ensure AMP is the right owner

We will continue to regularly review the assets held in AMP’s portfolio to ensure we optimise our business for the future.

Enhance shareholder value through disciplined capital management

AMP continues to progress commitments made on its cost base and capital management. We are on track to deliver 

$300 million of annual run-rate cost savings by the end of 2022, with an additional $115 million of net cost-out 

to be delivered by the end of 2024.

Establish direct-to-consumer solutions in selected areas

Direct-to-consumer opportunities will be a focus in AMP Bank as we enhance our digital capabilities. 

EXPLORE

Develop leading position in retirement

Opportunities in the retirement sector are being driven by a large and growing market with limited products to serve 

customer needs. AMP brings strong capabilities in annuities and is developing a new retirement offer to launch in 2022. 

Explore adjacent new business models (organic and inorganic)

A simplified portfolio will enable AMP to consider new business models in the future.

KEY ENABLERS

10

OUR 

STRATEGY

AMP provided an update on its strategic growth plans for 2022–2024 

on 30 November 2021. The strategy sets a clear path to a new AMP 

by repositioning core capabilities in wealth management and banking, 

simplifying the organisation and exploring opportunities for growth. 

REPOSITION

REPOSITION

Invest to grow AMP Bank

Invest to grow AMP Bank

Grow the North platform building new relationships 

Grow the North platform building new relationships 

with external financial advisers

with external financial advisers

Deliver stable earnings and optimal client outcomes 

Deliver stable earnings and optimal client outcomes 

in Master Trust and New Zealand Wealth Management

in Master Trust and New Zealand Wealth Management

Accelerate the transformation of Advice

Accelerate the transformation of Advice

SIMPLIFY

SIMPLIFY

Execute the demerger

Execute the demerger

COLLIMATE CAPITAL – STRATEGIC FOCUS 

Collimate Capital has announced its strategy to leverage the significant opportunity to become 
a global leader in private markets as a separate company. Its four core priorities comprise: 

Operational 
separation

Simplify  
the business

Grow global  
client base

Operate as an 
autonomous subsidiary 
from 31 December 2021 
and ASX-listed in 2022. 

Implement organisational 
structure. Create 
efficiencies and 
remove duplication. 

Build a global client 
solutions team. Scale 
existing fund series in 
infrastructure equity. 

Diversify 
product offering

Create new product 
opportunities alongside 
current investment 
strategies. 

PATH TO NEW AMP

AMP Bank’s growth will be driven through continued investment to deliver great service to customers, and mortgage 
AMP Bank’s growth will be driven through continued investment to deliver great service to customers, and mortgage 
and deposit products which suit their needs. Recent investments in the bank’s core technology increased its ability to 
and deposit products which suit their needs. Recent investments in the bank’s core technology increased its ability to 
originate mortgages, and continued investment in digital and data capability will speed up ‘time to yes’ for customers. 
originate mortgages, and continued investment in digital and data capability will speed up ‘time to yes’ for customers. 

AMP’s flagship North platform has a strong growth opportunity, which we will target through ongoing enhancements 
AMP’s flagship North platform has a strong growth opportunity, which we will target through ongoing enhancements 
to products and functionality that meet the needs of aligned and external financial advisers and their customers. 
to products and functionality that meet the needs of aligned and external financial advisers and their customers. 

A simplified Master Trust business will be better positioned to drive optimal customer outcomes, including member 
A simplified Master Trust business will be better positioned to drive optimal customer outcomes, including member 
fee reductions and improved investment performance in superannuation.
fee reductions and improved investment performance in superannuation.

Our strategy in New Zealand is based on improving efficiency and delivering value to clients, with a strong focus 
Our strategy in New Zealand is based on improving efficiency and delivering value to clients, with a strong focus 
on sustainability investments and continuing to strengthen our distribution business. 
on sustainability investments and continuing to strengthen our distribution business. 

The Advice business completed a significant transformation in 2021 including the exit of the employed advice channel and 
The Advice business completed a significant transformation in 2021 including the exit of the employed advice channel and 
conclusion of client register buy-back arrangements (known as BOLR facility). The acceleration of the business’ transformation 
conclusion of client register buy-back arrangements (known as BOLR facility). The acceleration of the business’ transformation 
to a professional services provider will see significant simplification of the Advice model, delivering valued licensee services 
to a professional services provider will see significant simplification of the Advice model, delivering valued licensee services 
at a competitive and sustainable price, and driving efficiency in our business operations. 
at a competitive and sustainable price, and driving efficiency in our business operations. 

Strong progress has been achieved on separation of the Collimate Capital business, setting it up for demerger. 
Strong progress has been achieved on separation of the Collimate Capital business, setting it up for demerger. 

Redefine and right-size the operating model for agility and efficiency

Redefine and right-size the operating model for agility and efficiency

AMP’s ongoing transformation will enable further reviews of the operating model of both businesses. 
AMP’s ongoing transformation will enable further reviews of the operating model of both businesses. 

Continue to review portfolio of assets to ensure AMP is the right owner

Continue to review portfolio of assets to ensure AMP is the right owner

We will continue to regularly review the assets held in AMP’s portfolio to ensure we optimise our business for the future.
We will continue to regularly review the assets held in AMP’s portfolio to ensure we optimise our business for the future.

Enhance shareholder value through disciplined capital management

Enhance shareholder value through disciplined capital management

AMP continues to progress commitments made on its cost base and capital management. We are on track to deliver 
AMP continues to progress commitments made on its cost base and capital management. We are on track to deliver 
$300 million of annual run-rate cost savings by the end of 2022, with an additional $115 million of net cost-out 
$300 million of annual run-rate cost savings by the end of 2022, with an additional $115 million of net cost-out 
to be delivered by the end of 2024.
to be delivered by the end of 2024.

Establish direct-to-consumer solutions in selected areas

Establish direct-to-consumer solutions in selected areas

Direct-to-consumer opportunities will be a focus in AMP Bank as we enhance our digital capabilities. 
Direct-to-consumer opportunities will be a focus in AMP Bank as we enhance our digital capabilities. 

EXPLORE

EXPLORE

Develop leading position in retirement

Develop leading position in retirement

Opportunities in the retirement sector are being driven by a large and growing market with limited products to serve 
Opportunities in the retirement sector are being driven by a large and growing market with limited products to serve 
customer needs. AMP brings strong capabilities in annuities and is developing a new retirement offer to launch in 2022. 
customer needs. AMP brings strong capabilities in annuities and is developing a new retirement offer to launch in 2022. 

Explore adjacent new business models (organic and inorganic)

Explore adjacent new business models (organic and inorganic)

A simplified portfolio will enable AMP to consider new business models in the future.
A simplified portfolio will enable AMP to consider new business models in the future.

KEY ENABLERS

PURPOSE 
AND CULTURE 

BRAND, REPUTATION 
AND ESG

DIGITAL AND DATA 
CAPABILITY 

RESPECT 
RISK

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12

GROUP 
FINANCIAL 
PERFORMANCE

TOTAL REVENUE

$2,241m

GROSS PROFIT

$1,734m

CONTROLLABLE COSTS

2021 INVESTMENT INCOME 

$775m

AMP’s controllable costs (excluding 
AMP Capital) were 

↓ 7% 

on 
2020

due to cost-out benefits which were partly 
offset by structural cost increases, variable 
remuneration and reinvestment spend.

$102m

(2020: $30m)

increase driven by improved returns on 
the group’s cash investments, growth 
in China Life Pension Company earnings, 
and the contribution from a minority stake 
in Resolution Life Australasia.

12

GROUP 

FINANCIAL 

PERFORMANCE

TOTAL REVENUE

$2,241m

GROSS PROFIT

$1,734m

CONTROLLABLE COSTS

2021 INVESTMENT INCOME 

AMP’s controllable costs (excluding 

$775m

AMP Capital) were 

↓ 7% 

on 

2020

due to cost-out benefits which were partly 

offset by structural cost increases, variable 

remuneration and reinvestment spend.

$102m

(2020: $30m)

increase driven by improved returns on 

the group’s cash investments, growth 

in China Life Pension Company earnings, 

and the contribution from a minority stake 

in Resolution Life Australasia.

CAPITAL POSITION

AMP SHAREHOLDER EQUITY

$383m
↑ above target requirements

The board has resolved to not declare 
a final 2021 dividend and continues 
to maintain a conservative approach 
to capital management to support the 
transformation of the business. The capital 
management strategy and payment 
of dividends will be reviewed following 
the completion of the demerger. 

$3,874m

EARNING PER SHARE 
(UNDERLYING)

10.7CPS

NPAT (UNDERLYING)

$356m
↑ 53% 
$233m in 2020

from

NPAT (STATUTORY)

$(252)m

Impacted by items reported 
below NPAT including:

$312m

This increase largely reflects stronger 
AMP Bank, AMP Capital and New Zealand 
Wealth Management earnings. 

Impairment charges, 
reflecting a comprehensive 
review of the balance sheet

$133m

Transformation costs

$78m

Remediation and 
related costs.

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14

GROUP FINANCIAL 
PERFORMANCE 

Profit and loss (A$m)

Revenue

AUM based revenue

Non-AUM based revenue

Performance and transaction fees

Net interest income

Other revenue

Total revenue

Variable costs

Investment management expense

Marketing and distribution

Brokerage and commissions

Loan impairment expense

Other variable costs

Total variable costs

Gross profit

Controllable costs

Employee costs

Technology

Regulatory, insurance and professional services

Project costs

Property costs

Other operating expenses

Total controllable costs

EBIT 

Interest expense

Investment income

Tax expense

Minority interests MUTB (post-tax)

NPAT (underlying)

AMP Bank

Australian Wealth Management

New Zealand Wealth Management

AMP Capital

Group Office

NPAT (underlying) by business unit

Items reported below NPAT

NPAT (statutory)

FY 21 
A$m

1,519 

90 

74 

399 

159 

2H 21 
A$m

1H 21 
A$m

738 

46 

66 

195 

89 

781 

44 

8 

204 

70 

FY 20 
A$m

1,586 

96 

51 

391 

207 

2,241 

1,134 

1,107 

2,331 

(302)

(22)

(71)

26 

(138)

(507)

1,734 

(726)

(154)

(140)

(160)

(68)

(42)

(1,290)

444 

(73)

102 

(117)

–

356 

153 

48 

39 

154 

(38)

356 

(608)

(252)

(148)

(154)

(12)

(37)

13 

(69)

(253)

881 

(10)

(34)

13 

(69)

(254)

853 

(356)

(370)

(80)

(78)

(82)

(37)

(18)

(651)

230 

(38)

45 

(62)

–

175 

69 

21 

20 

94 

(29)

175 

(573)

(398)

(74)

(62)

(78)

(31)

(24)

(639)

214 

(35)

57 

(55)

–

181 

84 

27 

19 

60 

(9)

181 

(35)

146 

(309)

(21)

(69)

(31)

(171)

(601)

1,730 

(741)

(157)

(149)

(179)

(80)

(53)

(1,359)

371 

(85)

30 

(67)

(16)

233 

111 

64 

35 

131 

(108)

233 

(56)

177 

% 
FY

(4.2)

(6.3)

45.1 

2.0 

(23.2)

(3.9)

2.3 

(4.8)

(2.9)

n/a

19.3 

15.6 

0.2 

2.0 

1.9 

6.0 

10.6 

15.0 

20.8 

5.1 

19.7 

14.1 

240.0 

(74.6)

n/a

52.8 

37.8 

(25.0)

11.4 

17.6 

64.8 

52.8 

n/a

n/a

14

GROUP FINANCIAL 

PERFORMANCE 

Investment management expense

(148)

(154)

2,241 

1,134 

1,107 

2,331 

Regulatory, insurance and professional services

(356)

(370)

FY 21 

A$m

1,519 

90 

74 

399 

159 

(302)

(22)

(71)

26 

(138)

(507)

1,734 

(726)

(154)

(140)

(160)

(68)

(42)

444 

(73)

102 

(117)

–

356 

153 

48 

39 

154 

(38)

356 

(608)

(252)

2H 21 

A$m

1H 21 

A$m

FY 20 

A$m

1,586 

96 

51 

391 

207 

(309)

(21)

(69)

(31)

(171)

(601)

1,730 

(741)

(157)

(149)

(179)

(80)

(53)

371 

(85)

30 

(67)

(16)

233 

111 

64 

35 

131 

(108)

233 

(56)

177 

% 

FY

(4.2)

(6.3)

45.1 

2.0 

(23.2)

(3.9)

2.3 

(4.8)

(2.9)

n/a

19.3 

15.6 

0.2 

2.0 

1.9 

6.0 

10.6 

15.0 

20.8 

5.1 

19.7 

14.1 

240.0 

(74.6)

n/a

52.8 

37.8 

(25.0)

11.4 

17.6 

64.8 

52.8 

n/a

n/a

781 

44 

8 

204 

70 

(10)

(34)

13 

(69)

(254)

853 

(74)

(62)

(78)

(31)

(24)

(639)

214 

(35)

57 

(55)

–

181 

84 

27 

19 

60 

(9)

181 

(35)

146 

738 

46 

66 

195 

89 

(12)

(37)

13 

(69)

(253)

881 

(80)

(78)

(82)

(37)

(18)

(651)

230 

(38)

45 

(62)

–

175 

69 

21 

20 

94 

(29)

175 

(573)

(398)

Profit and loss (A$m)

Revenue

AUM based revenue

Non-AUM based revenue

Performance and transaction fees

Net interest income

Other revenue

Total revenue

Variable costs

Marketing and distribution

Brokerage and commissions

Loan impairment expense

Other variable costs

Total variable costs

Gross profit

Controllable costs

Employee costs

Technology

Project costs

Property costs

EBIT 

Interest expense

Investment income

Tax expense

NPAT (underlying)

AMP Bank

Other operating expenses

Total controllable costs

Minority interests MUTB (post-tax)

Australian Wealth Management

New Zealand Wealth Management

AMP Capital

Group Office

NPAT (underlying) by business unit

Items reported below NPAT

NPAT (statutory)

Earnings

EPS – underlying (cps)

EPS – actual (cps)

RoE – underlying

RoE – actual

Dividend

Special dividend per share (cps)

Franking rate

Ordinary shares on issue (m)

Weighted average number of shares on issue (m) – basic

– fully diluted

– statutory

– low

– high

Share price for the period – closing (A$) 

Market capitalisation – end period (A$m)

Capital and corporate debt

AMP shareholder equity (A$m)

Corporate debt (excluding AMP Bank debt) (A$m)

Corporate gearing

Interest cover – underlying (times)

Interest cover – actual (times)

Margins

FY 21

2H 21

1H 21

FY 20

10.7 

(7.6)

8.4%

(6.0%)

–

–

3,266 

3,337 

3,384 

3,335 

 0.91 

 1.62 

3,299 

3,874 

1,431 

22%

8.0

–

5.4 

(12.2)

8.5%

(19.3%)

–

–

3,266 

3,266 

3,313 

3,264 

 0.91 

 1.20 

3,299 

3,874 

1,431 

22%

8.0

–

5.3 

4.3 

8.3%

6.7%

–

–

3,266 

3,411 

3,460 

3,409 

 1.07 

 1.62 

3,674 

4,202 

2,130 

26%

7.0

3.4

8.6 

5.2 

6.3%

3.8%

10.0

100%

3,437 

3,437 

3,493 

3,428 

 1.11 

 2.08 

5,361 

4,212 

2,130 

26%

6.1

4.1

(1,290)

(1,359)

AMP Bank net interest margin (over average interest earning assets)

1.62%

1.53%

1.71%

1.59%

Australian Wealth Management AUM based revenue 
to average AUM (bps)

AMP Capital management fees to average AUM (bps)

Cashflows and AUM

Australian Wealth management net cashflows (A$m)

Australian Wealth management AUM (A$b)

AMP Capital real asset net cashflows (A$m)

AMP Capital public markets net cashflows (A$m)

AMP Capital net cashflows (A$m)

AMP Capital AUM (A$b)

Non-AMP Capital managed AUM (A$b)

Total AUM and administration (A$b)

Controllable costs (pre-tax) and cost ratios

Total controllable costs (A$m)

Controllable costs – excluding AMP Capital (A$m)

Controllable costs – AMP Capital (A$m)

Cost to income ratio

Controllable costs to average AUM (bps)

66 

34.5

(5,163)

134.0

(6,012)

(21,553)

(27,565)

177.8 

70.4 

248.2 

1,290 

775 

515 

71.3%

 51 

62 

34.8

(2,461)

134.0

(2,209)

(15,925)

(18,134)

177.8 

70.4 

248.2 

651 

390 

261 

71.4%

 52 

71 

34.4

(2,702)

131.2

(3,803)

(5,628)

(9,431)

187.6 

68.5 

256.1 

639 

385 

254 

71.2%

 51 

73 

34.1

(7,776)

124.1

2,682 

(14,512)

(11,830)

189.8 

64.7 

254.5 

1,359 

834 

525 

75.5%

 52

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16

BUSINESS 
REVIEW 

AMP BANK

NPAT

$153m
↑ 38% 

ON 
2020

RESIDENTIAL 
MORTGAGE BOOK

TO

GREW

↗$1.6b
$21.7b

FROM 2020

Full year 2021 highlights 
In 2021, AMP Bank helped more than 160,000 customers with their banking needs 
and provided over 10,700 new home loans to help more Australians own their own 
home. The bank’s residential mortgage book grew at a faster pace than the industry 
average (1.36x system) for the year. Total deposits increased $1.7 billion from 2020, 
in line with the bank’s strategy to optimise its funding mix. Net interest margin (NIM) 
of 1.62% in 2021 was higher than 2020, driven by lower funding and deposit costs 
in the first half of the year. NIM compressed in the second half due to above system 
growth in a highly competitive market and an increasing shift to fixed rate loans. 
A continued focus on maintaining mortgage book quality has resulted in a reduction 
in interest only lending (representing 14% of the total book in 2021) and improvement 
in both 30+ and 90+ day arrears. 

Operational highlights
In 2021 AMP Bank continued to focus on growth by modernising its core systems and 
enhancing its service and price propositions. The benefit of investments in technology 
to streamline the origination process have resulted in improved experience for both 
customers and brokers. The Auto Credit Decisioning (ACD) rate improved by 75%, with 
more than 60% of applications processed through ACD during the year, resulting in 
faster and more consistent approvals. Paper applications for products have ceased with 
straight-through processing functionality adopted and smart forms for complex entities 
streamlining the application process. Strong progress has also been made on the digital 
origination and establishment of deposit products, with more than 70% of retail deposit 
accounts opened digitally. The Bank also ceased issuing cheques and deposit books in 2021. 

OUR PEOPLE:

Working flexibly

Enabling inclusion and diversity comes in many forms 
– recognising differences in the way we work is one of them. 
AMP’s approach to flexible work gives leaders and employees 
the autonomy to agree how, when and where work is done, 
ensuring a better balance of their work and life goals. It also 
ensures employees can bring their best selves to work every 
day to deliver for our customers and shareholders. 

Lauren Allen is part of the team that led the implementation 
of AMP’s new flexible work policy, known as We-Flex, in 2021.

“Being home with my child for bath time is important to me. 
I ensure my team knows my schedule, as well as me knowing 
theirs, so we can deliver our work priorities without sacrificing 
personal commitments. Having flexibility means I have the 
option to work where, when, and how I like – giving me 
autonomy and empowerment to deliver.“

“The trust built with your leader 
and the conversations about your 
life outside of work are helpful to 
integrate commitments in a practical 
way and get the best out of you 
for your role. I’m so proud of the 
We‑Flex program we’ve created.”

LAUREN ALLEN
Group Health, Safety and Wellbeing Manager

16

BUSINESS 

REVIEW 

AMP BANK

NPAT

$153m

↑ 38% 

ON 

2020

RESIDENTIAL 

MORTGAGE BOOK

GREW

↗$1.6b

TO

$21.7b

FROM 2020

Full year 2021 highlights 

In 2021, AMP Bank helped more than 160,000 customers with their banking needs 

and provided over 10,700 new home loans to help more Australians own their own 

home. The bank’s residential mortgage book grew at a faster pace than the industry 

average (1.36x system) for the year. Total deposits increased $1.7 billion from 2020, 

in line with the bank’s strategy to optimise its funding mix. Net interest margin (NIM) 

of 1.62% in 2021 was higher than 2020, driven by lower funding and deposit costs 

in the first half of the year. NIM compressed in the second half due to above system 

growth in a highly competitive market and an increasing shift to fixed rate loans. 

A continued focus on maintaining mortgage book quality has resulted in a reduction 

in interest only lending (representing 14% of the total book in 2021) and improvement 

in both 30+ and 90+ day arrears. 

Operational highlights

In 2021 AMP Bank continued to focus on growth by modernising its core systems and 

enhancing its service and price propositions. The benefit of investments in technology 

to streamline the origination process have resulted in improved experience for both 

customers and brokers. The Auto Credit Decisioning (ACD) rate improved by 75%, with 

more than 60% of applications processed through ACD during the year, resulting in 

faster and more consistent approvals. Paper applications for products have ceased with 

straight-through processing functionality adopted and smart forms for complex entities 

streamlining the application process. Strong progress has also been made on the digital 

origination and establishment of deposit products, with more than 70% of retail deposit 

accounts opened digitally. The Bank also ceased issuing cheques and deposit books in 2021. 

OUR PEOPLE:

Working flexibly

Enabling inclusion and diversity comes in many forms 

– recognising differences in the way we work is one of them. 

AMP’s approach to flexible work gives leaders and employees 

the autonomy to agree how, when and where work is done, 

ensuring a better balance of their work and life goals. It also 

ensures employees can bring their best selves to work every 

day to deliver for our customers and shareholders. 

Lauren Allen is part of the team that led the implementation 

of AMP’s new flexible work policy, known as We-Flex, in 2021.

“Being home with my child for bath time is important to me. 

I ensure my team knows my schedule, as well as me knowing 

theirs, so we can deliver our work priorities without sacrificing 

personal commitments. Having flexibility means I have the 

option to work where, when, and how I like – giving me 

“The trust built with your leader 

and the conversations about your 

life outside of work are helpful to 

integrate commitments in a practical 

way and get the best out of you 

for your role. I’m so proud of the 

We‑Flex program we’ve created.”

LAUREN ALLEN

Group Health, Safety and Wellbeing Manager

autonomy and empowerment to deliver.“

AUSTRALIAN WEALTH

MANAGEMENT

NPAT

$48m
↓ 64m 

IN 
2020

↑18%

INCREASE 
IN INFLOWS 
FROM EXTERNAL 
FINANCIAL ADVISERS 
TO NORTH PLATFORM

Full year 2021 highlights 
Australian Wealth Management (AWM) comprises three business lines providing 
advice, superannuation (Master Trust), and investment management platforms to 
customers. NPAT in 2021 was largely affected by impairments to the carrying value 
of Advice assets in 2021, lower revenue predominantly from repricing in Master Trust 
and Platforms, and the impact of the cessation of grandfathered remuneration. AUM 
increased 8% to $134 billion in 2021 driven by strong investment market returns. Net 
cash outflows decreased from 2020 to $5.2 billion in 2021. This was largely attributable 
to one-off impacts experienced in 2020, which included early release of super payments 
to support customers during the pandemic. 2021 net cash outflows included $1.9 billion 
of regular pension payments. 

Operational highlights
Notable improvements were made during the year across AWM. For customers on the 
North platform this involved the launch of 28 managed portfolios including 23 new equity 
managed portfolios from 10 leading investment managers. This has supported strong 
AUM growth in managed portfolios, more than doubling in the last 12 months. 
The Master Trust business is on a transformational pathway to simplify super and improve 
efficiency and member outcomes. Strong investment performance for members in the 
12 months to June 2021 saw AMP’s MySuper Lifecycle funds returning an average 
performance of 20%. In Advice, new commercial terms announced in July 2021 included 
an uplifted service model, the release of institutional ownership and the conclusion 
of buy-back (BOLR) arrangements which came into effect from 1 January 2022. The sale 
of the employed advice business was also completed in December 2021.

OUR CUSTOMERS:

North Platform enhancements

In 2021 AMP significantly enhanced its platform and managed 
portfolio offerings through its flagship platform, North. The 
substantial increase in the range of managed portfolios available 
to customers and financial advisers included the launch of 
equity managed portfolios in November. This has supported 
strong growth in managed portfolios with AUM having more 
than doubled to $4.3 billion in 2021. AMP will continue to 
broaden North’s overall investment menu to provide customers 
and financial advisers with more investment choices.

As part of AMP’s commitment to delivering market leading 
offers for its customers and their advisers, AMP reduced 
administration fees by up to 22% on MyNorth, North and 
Summit platforms, benefitting more than 210,000 customers 
across these platforms. AMP also reduced minimum brokerage 
fees for customers buying shares through the North platform.

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18

BUSINESS 
REVIEW 

NEW ZEALAND

WEALTH
MANAGEMENT

NPAT

$39m
11% 
↑

ON 
2020

39.6%

2021 COST TO 
INCOME RATIO

↓

4.1% 

ON 
2020

Full year 2021 highlights 
NZWM provides customers with a variety of wealth management solutions 
including KiwiSaver, corporate superannuation, retail investments, an investment 
management platform and general insurance. In 2021, AUM-based revenue 
in the business increased by $1 million (1%) on 2020 primarily due to the rebound 
in investment markets following the impact of the COVID-19 pandemic in the first 
half of 2020. The business continues to simplify and transform its operating model 
and saw a reduction in controllable costs to $36 million, down 5% on 2020. This 
was due to lower employment and IT costs and lower property costs following 
a reduction in office footprint. 

Operational highlights
In 2021 NZWM completed its transition to a new index-based investment philosophy 
with a focus on sustainable investing. This new approach has enabled NZWM 
to reduce the carbon footprint of its funds while also reducing fees for clients. 
Despite the loss of the KiwiSaver default status, AMP remains a substantial 
participant in the overall KiwiSaver market with $5.8 billion in AUM, reflecting 
growth of 14% on 2020 in the non-default KiwiSaver product.

OUR COMMUNITY:

Employees supporting their community

For 12 years the AMP Foundation has supported volunteer-led 
charities through its Unsung Heroes program, which recognises 
the contributions of AMP employees who donate their time and 
expertise to the community. To date, the program has provided 
close to $1.6 million to 200 non-profit organisations.

In 2021, the program celebrated 31 AMP Unsung Heroes for their 
work over the past year. Each of the organisations they volunteer 
for received a share of more than $93,000 provided by the 
AMP Foundation.

AMP employee and 2021 Unsung Hero, Hemant Raval 
volunteered more than 300 hours of his time to the NSW State 
Emergency Service (SES) – the primary state agency for flood, 
storm and tsunami events.

“I volunteer because I have a 
strong desire to give back to the 
community and serve those in need. 
I am very proud of, and grateful for, 
how the AMP Foundation supports 
my SES unit through the Unsung 
Heroes program.”

HEMANT RAVAL
National Development Manager 
– Platforms, AMP Australian Wealth Management

18

BUSINESS 

REVIEW 

NEW ZEALAND

WEALTH

MANAGEMENT

AMP CAPITAL

NPAT

$39m

↑

11% 

ON 

2020

39.6%

2021 COST TO 

INCOME RATIO

↓

4.1% 

ON 

2020

Full year 2021 highlights 

NZWM provides customers with a variety of wealth management solutions 

including KiwiSaver, corporate superannuation, retail investments, an investment 

management platform and general insurance. In 2021, AUM-based revenue 

in the business increased by $1 million (1%) on 2020 primarily due to the rebound 

in investment markets following the impact of the COVID-19 pandemic in the first 

half of 2020. The business continues to simplify and transform its operating model 

and saw a reduction in controllable costs to $36 million, down 5% on 2020. This 

was due to lower employment and IT costs and lower property costs following 

a reduction in office footprint. 

Operational highlights

In 2021 NZWM completed its transition to a new index-based investment philosophy 

with a focus on sustainable investing. This new approach has enabled NZWM 

to reduce the carbon footprint of its funds while also reducing fees for clients. 

Despite the loss of the KiwiSaver default status, AMP remains a substantial 

participant in the overall KiwiSaver market with $5.8 billion in AUM, reflecting 

growth of 14% on 2020 in the non-default KiwiSaver product.

NPAT

$154m
↑from $131m 
in 2020

↑45%

PERFORMANCE AND 
TRANSACTION FEES

Full year 2021 highlights 
AMP Capital’s 2021 NPAT was $154 million, up 18% from $131 million in 2020. 
AUM-based earnings reduced 3% to $545 million, reflecting net cash outflows and fee 
reductions including short-term fee concessions in Core Infrastructure and Real Estate, 
partly offset by favourable market performance. Performance and transaction fees 
of $74 million increased 45% on 2020, primarily due to the recognition of $58 million 
of performance fees following favourable asset sales in closed-end infrastructure funds. 
2021 seed and sponsor gains of $18 million were up on 2020 due to partial recovery 
in COVID-19 devaluations of certain assets, including international airports.

Operational highlights
AMP Capital made significant progress on its separation from AMP Limited in 2021. 
This included the sale of GEFI and the Infrastructure Debt platform and the transfer 
of MAG funds to AWM. In 2021 AMP Capital also secured a record $2.2 billion 
investment in AMP Capital Retail Trust from large institutional partners. The Real 
Estate business saw the loss of the AMP Capital Diversified Property Fund (ADPF) 
but maintained focus on delivering key developments, delivering close to $1 billion 
in further value for real estate clients. The divestment of major stakes in ESVAGT 
and Angel Trains also delivered strong returns for infrastructure equity clients.

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OUR COMMUNITY:

Employees supporting their community

For 12 years the AMP Foundation has supported volunteer-led 

charities through its Unsung Heroes program, which recognises 

the contributions of AMP employees who donate their time and 

expertise to the community. To date, the program has provided 

close to $1.6 million to 200 non-profit organisations.

In 2021, the program celebrated 31 AMP Unsung Heroes for their 

work over the past year. Each of the organisations they volunteer 

for received a share of more than $93,000 provided by the 

AMP Foundation.

AMP employee and 2021 Unsung Hero, Hemant Raval 

volunteered more than 300 hours of his time to the NSW State 

Emergency Service (SES) – the primary state agency for flood, 

“I volunteer because I have a 

strong desire to give back to the 

community and serve those in need. 

I am very proud of, and grateful for, 

how the AMP Foundation supports 

Heroes program.”

HEMANT RAVAL

National Development Manager 

– Platforms, AMP Australian Wealth Management

my SES unit through the Unsung 

storm and tsunami events.

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OUR ENVIRONMENT:

Green Star Designs for our future

AMP’s new headquarters at Circular Quay, Quay Quarter 
Tower (QQT) will open in early 2022. Awarded a 6 Star Green 
Star – Office Design v3 rating from the Green Building Council 
of Australia, the building will be known for its innovative 
environmental features and vertical village design. 

QQT will set new benchmarks for employee lifestyle and 
operational efficiency through its focus on flexible spaces and 
revolutionary environmental features.

AMP Capital Global Head of Real Estate Kylie O’Connor said: 
“We are proud to manage this landmark development and 
create a new workplace of the future that has a strong health 
and wellbeing focus. We see this as an important step in the 
revitalisation of Circular Quay and look forward to delivering 
long-term, sustainable outcomes for investors, customers 
and community”. 

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20

SUSTAINABILITY 
OVERVIEW

To AMP, sustainability is our ability to meet the needs 
of the present without compromising future generations. 
As custodians of our customers’ money and future, 
we face complex economic, social and environmental 
challenges which bring both risks and opportunities 
to our customers, our people and partners and our 
community and environment.

Customers

Serving customers well through 
competitive, high-performing 
services is critical to the sustainability 
of financial services companies. 
We are focused on providing a 
positive experience when customers 
choose AMP to help them achieve 
their goals, across our range 
of services from investment 
management, superannuation, 
banking and advice.

Our focus is continuing to build 
a culture that has customers at the 
forefront of our thinking and decision 
making. We seek to understand our 
customers’ needs, listen to their 
feedback and empower our customer 
facing teams to provide service 
excellence. AMP is also committed 
to  supporting fair and equitable 
outcomes for customers experiencing 
vulnerability or when complaints 
arise. AMP proactively supports 
customers who face hardship or 
have been impacted by economic 
disruption caused by COVID-19. 
This approach helps us build 
positive, long-term relationships 
with our customers. 

HELPED MORE THAN

DELIVERED SOLUTIONS FOR

160,000+

359 

customers with their banking 
needs and provided over

institutional clients in Australia 
and New Zealand and

10,700+

397 

new home loans

internationally through AMP Capital

PROVIDED CONTINUED SUPPORT 

to customers experiencing financial 
hardship, including processing +3,300 
SUPERANNUATION WITHDRAWALS 
on hardship and compassionate 
grounds valued at

$36m 

 

 A comprehensive overview of AMP’s annual sustainability performance can be found in our Sustainability report online 
at corporate.amp.com.au/about-amp/corporate-sustainability

20

SUSTAINABILITY 

People and partners

Community trust in financial 
institutions is essential in maintaining 
the confidence of our stakeholders 
in the stability and equity of the 
financial system. Conduct and 
governance issues in recent years have 
meant AMP, and the financial services 
sector more broadly, receives a high 
level of scrutiny on these matters 
from customers, employees, investors 
and regulators.

AMP is committed to building trust 
by taking action across multiple 
areas to improve our culture, 
strengthen governance systems 
and ensure executive management 
and employees understand their 
accountabilities and act in an ethical 
and responsible manner. AMP’s 
Code of Conduct is our commitment 
to acting ethically and responsibly. 
It outlines the minimum standards 
of behaviour, decision making 
processes and our expectations 
for the treatment of employees, 
customers, business partners 
and shareholders. 

Acknowledging the need to uplift our focus on culture, conduct and customer 
remediation, AMP has continued to strengthen governance systems by: 

ENHANCING

processes and disclosure of conduct-related issues through 
internal and external avenues including ensuring appropriate 
consequences are applied for substantiated misconduct 

STRENGTHENING 

the Risk Culture and Capability program, ensuring 
employees are equipped to support effective risk 
management through training and awareness

COMPLETING 

having paid

90% of advice remediation payments to customers 

as of 2021-year end

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Community and environment

AMP is committed to responsible 
investment, taking a long-term view 
of how our investments will balance 
improved financial outcomes for our 
customers, and foster a sustainable 
and equitable future for everyone 
in our community. Environmental, 
Social and Governance (ESG) factors 
are important considerations in our 
investment decisions.

AMP also recognises it must 
contribute to the global move to 
net zero by 2050. As a diversified 
financial services company, climate 
change impacts and our ability 
to drive action to address climate 
change differs across our portfolio 
of businesses. AMP has a strong 
tradition of community investment 
and for the past 30 years, this 
support has been delivered by the 
AMP Foundation, one of Australia’s 
largest corporate foundations.

AMP continues to drive action on climate action in 2021 by:

MAINTAINING A-  
LEADERSHIP RATING 
on CDP benchmark (aligned to 
Task Force on Climate-related 
Financial Disclosure framework)

ACHIEVING CARBON 
NEUTRALITY ACROSS OUR  
GLOBAL OPERATIONS
for our 9th year and a 22% reduction 
on scope 1 and 2 emissions from 2020

In 2021, the AMP Foundation, alongside other areas of the business, made 
significant contributions to the communities in which we operate including:

FUNDING THREE NEW 
PARTNERSHIPS WITH 
NON-PROFITS
that support financial counselling 
and financial capability programs 
and services across Australia in 
line with the Foundation’s strategic 
focus on financial wellbeing

DONATING $1 MILLION 
IN GRANTS
through the AMP Tomorrow Fund 
to help 27 Australians working 
in diverse fields – including the arts, 
medical research, social enterprise, 
education, disability support – to find 
new solutions to community issues

OVERVIEW

To AMP, sustainability is our ability to meet the needs 

of the present without compromising future generations. 

As custodians of our customers’ money and future, 

we face complex economic, social and environmental 

challenges which bring both risks and opportunities 

to our customers, our people and partners and our 

community and environment.

Customers

Serving customers well through 

competitive, high-performing 

services is critical to the sustainability 

of financial services companies. 

We are focused on providing a 

positive experience when customers 

choose AMP to help them achieve 

their goals, across our range 

of services from investment 

management, superannuation, 

banking and advice.

Our focus is continuing to build 

a culture that has customers at the 

forefront of our thinking and decision 

making. We seek to understand our 

customers’ needs, listen to their 

feedback and empower our customer 

facing teams to provide service 

excellence. AMP is also committed 

to  supporting fair and equitable 

outcomes for customers experiencing 

vulnerability or when complaints 

arise. AMP proactively supports 

customers who face hardship or 

have been impacted by economic 

disruption caused by COVID-19. 

This approach helps us build 

positive, long-term relationships 

with our customers. 

HELPED MORE THAN

DELIVERED SOLUTIONS FOR

160,000+

359 

customers with their banking 

needs and provided over

institutional clients in Australia 

and New Zealand and

10,700+

397 

new home loans

internationally through AMP Capital

PROVIDED CONTINUED SUPPORT 

to customers experiencing financial 

hardship, including processing +3,300 

SUPERANNUATION WITHDRAWALS 

on hardship and compassionate 

grounds valued at

$36m 

 

 A comprehensive overview of AMP’s annual sustainability performance can be found in our Sustainability report online 

at corporate.amp.com.au/about-amp/corporate-sustainability

 
 
 
 
 
 
 
22

BOARD OF DIRECTORS 

DEBRA HAZELTON
CHAIR
BA (Hons), MCom, GAICD

ALEXIS GEORGE
CHIEF EXECUTIVE OFFICER
BCom, FCA

Alexis George was appointed Chief Executive Officer (CEO) 
of AMP Limited in August 2021. She is responsible for leading 
the AMP business.

In addition, Alexis was appointed to the AMP Limited Board and 
AMP Bank Limited Board in August 2021.

EXPERIENCE
Alexis has more than 25 years’ experience in the financial services 
industry in Australia and overseas. She spent seven years at ANZ, 
most recently as the Deputy Chief Executive Officer, working to 
drive group-wide strategic initiatives in addition to responsibility 
for shared service centres and banking services.

As the Group Executive Wealth Australia, Alexis led ANZ’s 
~$4 billion wealth divestment program, including the separation 
and sale of its life insurance and superannuation businesses.

Prior to ANZ, Alexis spent 10 years with ING Group in a number 
of senior roles including CEO Czech Republic and Slovakia 
responsible for banking, insurance and funds management and 
Regional Chief Operating Officer (COO) Asia responsible for 
product, marketing, technology and operations.

Government and community involvement:

 – Member, Institute of Chartered Accountants

 – Graduate, Australian Institute of Company Directors

 – Member, Chief Executive Women. 

Debra was appointed to the AMP Limited Board as a non-executive 
director in June 2019 and as the Chair in August 2020. She is also 
the Chair of the Nomination Committee and is a member of the 
Remuneration, Audit and Risk Committees.

Debra is the Chair of the AMP Bank Limited Board and is a member 
of its Audit and Risk Committees.

In addition, Debra was appointed to the AMP Capital Holdings 
Limited Board in June 2018.

EXPERIENCE
Debra brings significant experience from more than 30 years 
in global financial services, including as the local Chief Executive 
of Mizuho Bank in Australia and Commonwealth Bank (CBA) 
in Japan. She has expertise across global corporate culture 
transformation, institutional banking, risk management, treasury, 
financial markets and human resource management. 

Debra is also a non-executive director on the boards of 
Treasury Corporation of Victoria and Persol Asia Pacific Pte Ltd 
(Singapore) and Vice President of the Australia-Japan Business 
Cooperation Committee. Her previous board experience includes 
Australia-Japan Foundation, Australian Financial Markets 
Association (AFMA), Asia Society and Women in Banking 
and Finance. She has graduate and post-graduate degrees 
in Japanese language, literature and philosophy as well as 
economics and finance.

Directorships of other ASX listed companies: None

Government and community involvement:

 – Director, Treasury Corporation of Victoria 

(appointed August 2018)

 –

Vice President, Australia-Japan Business Cooperation 
Committee (AJBCC) (appointed October 2020)

 – Member, Australian Chamber Orchestra – Japan Advisory 

Committee (appointed May 2019)

 –

Adviser, Japan Women’s Innovation Network 
(appointed December 2020)

 – Member, Chief Executive Women (CEW) Australia 

(appointed January 2020)

22

BOARD OF DIRECTORS 

DEBRA HAZELTON

CHAIR

BA (Hons), MCom, GAICD

ALEXIS GEORGE

CHIEF EXECUTIVE OFFICER

BCom, FCA

RAHOUL CHOWDRY
INDEPENDENT, NON-EXECUTIVE DIRECTOR
BCom, FCA

MIKE HIRST
INDEPENDENT, NON-EXECUTIVE DIRECTOR
BCom, SFF

Debra was appointed to the AMP Limited Board as a non-executive 

Alexis George was appointed Chief Executive Officer (CEO) 

director in June 2019 and as the Chair in August 2020. She is also 

of AMP Limited in August 2021. She is responsible for leading 

the Chair of the Nomination Committee and is a member of the 

the AMP business.

Remuneration, Audit and Risk Committees.

In addition, Alexis was appointed to the AMP Limited Board and 

Debra is the Chair of the AMP Bank Limited Board and is a member 

AMP Bank Limited Board in August 2021.

of its Audit and Risk Committees.

In addition, Debra was appointed to the AMP Capital Holdings 

EXPERIENCE

Limited Board in June 2018.

EXPERIENCE

Debra brings significant experience from more than 30 years 

in global financial services, including as the local Chief Executive 

Alexis has more than 25 years’ experience in the financial services 

industry in Australia and overseas. She spent seven years at ANZ, 

most recently as the Deputy Chief Executive Officer, working to 

drive group-wide strategic initiatives in addition to responsibility 

for shared service centres and banking services.

of Mizuho Bank in Australia and Commonwealth Bank (CBA) 

As the Group Executive Wealth Australia, Alexis led ANZ’s 

in Japan. She has expertise across global corporate culture 

~$4 billion wealth divestment program, including the separation 

transformation, institutional banking, risk management, treasury, 

and sale of its life insurance and superannuation businesses.

financial markets and human resource management. 

Prior to ANZ, Alexis spent 10 years with ING Group in a number 

Debra is also a non-executive director on the boards of 

of senior roles including CEO Czech Republic and Slovakia 

Treasury Corporation of Victoria and Persol Asia Pacific Pte Ltd 

responsible for banking, insurance and funds management and 

(Singapore) and Vice President of the Australia-Japan Business 

Regional Chief Operating Officer (COO) Asia responsible for 

Cooperation Committee. Her previous board experience includes 

product, marketing, technology and operations.

Government and community involvement:

 – Member, Institute of Chartered Accountants

 – Graduate, Australian Institute of Company Directors

 – Member, Chief Executive Women. 

Australia-Japan Foundation, Australian Financial Markets 

Association (AFMA), Asia Society and Women in Banking 

and Finance. She has graduate and post-graduate degrees 

in Japanese language, literature and philosophy as well as 

economics and finance.

Directorships of other ASX listed companies: None

Government and community involvement:

 – Director, Treasury Corporation of Victoria 

(appointed August 2018)

 –

Vice President, Australia-Japan Business Cooperation 

Committee (AJBCC) (appointed October 2020)

 – Member, Australian Chamber Orchestra – Japan Advisory 

Committee (appointed May 2019)

 –

Adviser, Japan Women’s Innovation Network 

(appointed December 2020)

 – Member, Chief Executive Women (CEW) Australia 

(appointed January 2020)

Rahoul was appointed to the AMP Limited Board as a non-executive 
director in January 2020. He is a member of the Remuneration, 
Nomination, Audit and Risk Committees and was appointed 
as Chairman of the Risk Committee in May 2020. At the same time, 
he was appointed to the AMP Bank Limited Board and is a member 
of its Audit Committee and the Chairman of the Risk  Committee.

EXPERIENCE
Rahoul has over 40 years’ experience in professional services, 
advising complex multinational organisations in Australia 
and overseas.

He is currently Partner and National Leader of Minter Ellison 
Consulting’s financial services practice in Australia. Prior 
to this, Rahoul was a Senior Partner at PwC for almost 30 years, 
where he undertook a number of leadership roles, delivering 
audit, assurance and risk consulting services to major financial 
institutions in Australia, Canada and the United Kingdom.

Directorships of other ASX listed companies: None

Government and community involvement:

 – Member, Reserve Bank of Australia, Audit Committee 

(appointed February 2018)

Mike was appointed to the AMP Limited Board as a non-executive 
director in July 2021 and is a member of the Audit, Nomination, 
Risk and Remuneration Committees. At the same time, Mike was 
appointed to the AMP Bank Limited Board and its Audit and 
Risk Committees.

EXPERIENCE
Mike has more than 40 years of experience in board and senior 
executive leadership roles within retail banking, treasury, funds 
management and financial markets.

He was the Managing Director of Bendigo and Adelaide 
Bank from 2009 to 2018 and prior to this worked in senior 
executive and management positions with Colonial Limited, 
Westpac Banking Corporation and Chase AMP Bank.

Mike served as Deputy Chairman of the Treasury Corporation 
of Victoria and previously held non-executive directorships 
with Austraclear Limited, Colonial First State, Rural Bank and 
Barwon Health Limited.

He was a Commissioner on the Federal Government’s National 
COVID-19 Commission Advisory Board, a member of the Federal 
Government’s Financial Sector Advisory Council and was Deputy 
Chairman of the Australian Banking Association.

Directorships of other ASX listed companies:

 – Non-executive director of AMCIL Limited 

(appointed January 2019)

 – Non-executive director of Butn Limited 

(appointed 14 September 2020)

Directorships of other companies:

 – Non-executive director of GMHBA Limited 

(appointed July 2018)

Government and community involvement:

 – Deputy Chairman of Racing Victoria (appointed October 2016)

 – Member of the Australian Institute of Company Directors 

(appointed 15 April 2003)

 –

Senior Fellow of FINSIA (appointed 4 September 2003)

 – Honorary Member of the Business Council of Australia 

(appointed July 2018)

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24

BOARD OF DIRECTORS 
continued

KATE MCKENZIE
INDEPENDENT, NON-EXECUTIVE DIRECTOR
BA, LLB, GAICD

JOHN O’SULLIVAN
INDEPENDENT, NON-EXECUTIVE DIRECTOR
BA, LLB, LLM, FAICD

Kate was appointed to the AMP Limited Board as a non-executive 
director in November 2020 and is a member of the Audit, 
Nomination, Risk and Remuneration Committees. At the same 
time, Kate was appointed to the AMP Bank Limited Board and 
its Audit and Risk Committees.

John was appointed to the AMP Limited Board in June 2018. 
He was appointed a member of the Audit, Nomination, 
Risk and Remuneration Committees in January 2019.

In February 2019, John was appointed to the AMP Bank Limited 
Board and as a member of its Audit and Risk Committees.

EXPERIENCE
Kate has more than 25 years of experience in other board and 
senior executive leadership roles.

She was appointed as Chair of NBN Co. on 1 January 2022 and was 
previously a non-executive director. Kate is also a non-executive 
director of Healius Limited and Stockland Corporation Limited. 
She has previously served on the boards of Allianz Australia, 
Foxtel, Telstra Ventures, Sydney Water and Workcover. Kate 
was the Chief Executive Officer of Chorus, the New Zealand 
telecommunication group, listed on the ASX and NZX, from 
February 2017 to December 2019, and held several executive 
roles at Telstra, including as Chief Operating Officer, prior to this.

Kate has a track record for leading change and managing 
diverse stakeholders across government, communities, investors 
and employees. 

Directorships of other ASX listed companies: 

 –

Stockland Corporation Limited (appointed December 2019)

 – Healius Limited (appointed 25 February 2021)

Government and community involvement: 

 – Member, Chief Executive Women (CEW) Australia 

(January 2006)

EXPERIENCE
John has over 40 years’ experience in the legal and 
financial services sectors in Australia. He started his career 
at Freehill Hollingdale & Page (Herbert Smith Freehills), 
later becoming a partner at the firm where he was recognised 
as one of Australia’s leading corporate and mergers and 
acquisitions lawyers.

From 2003 to 2008, John was General Counsel of the Commonwealth 
Bank of Australia before spending 10 years at Credit Suisse Australia 
where he was Executive Chairman, Investment Banking and Capital 
Markets, Australia until February 2018. John is a member of the 
Takeovers Panel. He holds a Bachelor of Laws and Bachelor of Arts 
from the University of Sydney and a Master of Laws from the 
University of London.

Directorships of other ASX listed companies: None

Government and community involvement:

 –

Ambassador of the Australian Indigenous Education 
Foundation (appointed 2008)

 – Director of Serendipity Capital Holding Limited 

(appointed April 2020)

24

BOARD OF DIRECTORS 

continued

KATE MCKENZIE

JOHN O’SULLIVAN

INDEPENDENT, NON-EXECUTIVE DIRECTOR

INDEPENDENT, NON-EXECUTIVE DIRECTOR

BA, LLB, GAICD

BA, LLB, LLM, FAICD

MICHAEL SAMMELLS
INDEPENDENT, NON-EXECUTIVE DIRECTOR
BBus, FCPA, GAICD

ANDREA SLATTERY
INDEPENDENT, NON-EXECUTIVE DIRECTOR
BAcc, MCom, FCPA, FCA, FSSA, FAICD, GCB.D

Kate was appointed to the AMP Limited Board as a non-executive 

John was appointed to the AMP Limited Board in June 2018. 

director in November 2020 and is a member of the Audit, 

He was appointed a member of the Audit, Nomination, 

Nomination, Risk and Remuneration Committees. At the same 

Risk and Remuneration Committees in January 2019.

time, Kate was appointed to the AMP Bank Limited Board and 

its Audit and Risk Committees.

In February 2019, John was appointed to the AMP Bank Limited 

Board and as a member of its Audit and Risk Committees.

EXPERIENCE

EXPERIENCE

Kate has more than 25 years of experience in other board and 

senior executive leadership roles.

John has over 40 years’ experience in the legal and 

financial services sectors in Australia. He started his career 

She was appointed as Chair of NBN Co. on 1 January 2022 and was 

at Freehill Hollingdale & Page (Herbert Smith Freehills), 

previously a non-executive director. Kate is also a non-executive 

later becoming a partner at the firm where he was recognised 

director of Healius Limited and Stockland Corporation Limited. 

as one of Australia’s leading corporate and mergers and 

She has previously served on the boards of Allianz Australia, 

acquisitions lawyers.

Foxtel, Telstra Ventures, Sydney Water and Workcover. Kate 

was the Chief Executive Officer of Chorus, the New Zealand 

telecommunication group, listed on the ASX and NZX, from 

February 2017 to December 2019, and held several executive 

roles at Telstra, including as Chief Operating Officer, prior to this.

From 2003 to 2008, John was General Counsel of the Commonwealth 

Bank of Australia before spending 10 years at Credit Suisse Australia 

where he was Executive Chairman, Investment Banking and Capital 

Markets, Australia until February 2018. John is a member of the 

Takeovers Panel. He holds a Bachelor of Laws and Bachelor of Arts 

Kate has a track record for leading change and managing 

from the University of Sydney and a Master of Laws from the 

diverse stakeholders across government, communities, investors 

University of London.

and employees. 

Directorships of other ASX listed companies: 

 –

Stockland Corporation Limited (appointed December 2019)

 – Healius Limited (appointed 25 February 2021)

Directorships of other ASX listed companies: None

Government and community involvement:

 –

Ambassador of the Australian Indigenous Education 

Foundation (appointed 2008)

Government and community involvement: 

 – Director of Serendipity Capital Holding Limited 

(appointed April 2020)

 – Member, Chief Executive Women (CEW) Australia 

(January 2006)

Michael was appointed to the AMP Limited Board as a non-executive 
director in March 2020. He is the Chairman of the Remuneration 
Committee and a member of the Audit, Nomination and Risk 
Committees. In March 2020, Michael was also appointed to the 
AMP Bank Limited Board and is a member of its Audit and 
Risk Committees.

Andrea was appointed to the AMP Limited Board as a non-executive 
director in February 2019 and is a member of the Audit, Nomination, 
Risk and Remuneration Committees. At the same time, she was 
appointed to the AMP Bank Limited Board and its Audit and Risk 
Committees. She was appointed Chair of the AMP and AMP Bank 
Audit Committees in May 2019.

Michael is also the Chairman of the AMP Capital Holdings 
Limited Board.

EXPERIENCE
Michael has over 35 years of professional experience, with 
significant experience in senior executive financial and commercial 
roles. His experience as Chief Financial Officer spans over 20 years 
from 1999 to 2019, where he held this role in government, private 
and ASX-listed companies.

Michael is also a non-executive director of Sigma Healthcare 
Limited and has served on numerous private boards for the 
past 12 years.

Directorships of other ASX listed companies: 

 –

Sigma Healthcare Limited (appointed February 2020)

EXPERIENCE
Andrea has substantial experience as a non-executive director 
and senior executive in financial services, retirement and 
superannuation, government relations, clean energy and low 
emissions technologies, infrastructure, professional services, 
academia, investment and innovation, spanning more than 
29 years. 

Andrea was the managing director and CEO of the SMSF 
Association for 14 years from 2003 to 2017, which she cofounded. 
Prior to this, Andrea was a financial adviser, as well as founding 
her own tax consulting and advisory business. Andrea attained 
the Global Competent Boards ESG (GCB.D) in 2021.

Her previous Government Advisory Committee appointments 
include the Federal Government’s Innovation Investment 
Partnership, Stronger Super Peak Consultative Group, 
Superannuation Advisory Group, the Future of Financial Advice, 
the Shadow Ministry’s Infrastructure and Innovation and 
Superannuation and Industry Partnerships.

Directorships of other ASX listed companies:

 –

Argo Global Listed Infrastructure (appointed April 2015) 

Government and community involvement:

 – Director of Clean Energy Finance Corporation 

(appointed February 2018)

 – Deputy Chair of Woomera Prohibited Area Advisory Board 

(appointed July 2019)

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26

MANAGEMENT TEAM

ALEXIS GEORGE 
BCom, FCA

CHIEF EXECUTIVE OFFICER

Alexis George was appointed Chief Executive Officer (CEO) of AMP Limited in August 2021. She is responsible 
for leading the AMP business. In addition, Alexis was appointed to the AMP Limited Board and AMP Bank 
Limited Board in August 2021.

EXPERIENCE
Alexis has more than 25 years’ experience in the financial services industry in Australia and overseas. 
She spent seven years at ANZ, most recently as the Deputy Chief Executive Officer, working to drive 
group-wide strategic initiatives in addition to responsibility for shared service centres and banking services. 
As the Group Executive Wealth Australia, Alexis led ANZ’s ~$4 billion wealth divestment program, including 
the separation and sale of its life insurance and superannuation businesses. Prior to ANZ, Alexis spent 
10 years with ING Group in a number of senior roles including CEO Czech Republic and Slovakia responsible 
for banking, insurance and funds management and Regional COO Asia responsible for product, marketing, 
technology and operations.

Alexis is a member of the Institute of Chartered Accountants and a graduate of the Australian Institute 
of Company Directors. She is a member of Chief Executive Women.

JAMES GEORGESON 
BAcc, MCom, CA

CHIEF FINANCIAL OFFICER

James was appointed Chief Financial Officer (CFO) in February 2020 after previously holding the position 
of Acting CFO from August 2019. James’ portfolio is also responsible for strategic partnerships. Prior to this, 
he was Deputy Chief Financial Officer of AMP, with responsibility for AMP’s group performance reporting, 
strategic planning and forecasting, portfolio and capital management and AMP’s mergers and acquisitions 
functions. James was appointed to the AMP Capital Holdings Limited Board in September 2020.

EXPERIENCE
Since joining AMP in 2001, James has held senior finance positions across the group including Chief Financial 
Officer (AMP wealth management), Director of Group Finance, Chief Financial Officer (AMP New Zealand), 
Chief Risk Officer and Director of Strategy (AMP New Zealand). James has 20 years’ experience in the 
finance Industry.

James holds a Master of Commerce from Macquarie University, Bachelor of Accounting from University 
of Technology Sydney, and is a Chartered Accountant with the Institute of Chartered Accountants 
of Australia and New Zealand.

DAVID CULLEN 
BCom, LLB, LLM

GROUP GENERAL COUNSEL

David joined AMP in September 2004 and was appointed Group General Counsel in May 2018. 
David has group-wide responsibility for AMP’s legal and governance functions.

EXPERIENCE
David has over 25 years’ experience in the legal profession, with extensive experience in the areas 
of M&A corporate law and corporate governance, having worked in law firms in Perth and Sydney and 
with the ASX. Prior to his appointment as Group General Counsel, David was the Group Company Secretary 
and General Counsel, Governance at AMP, which included acting as Company Secretary for AMP Limited. 
David also worked full time on AMP’s merger with AXA APH.

David holds a Bachelor of Commerce and Bachelor of Laws from the University of WA and a Master of Laws 
from the University of Sydney. He is a Fellow of the Governance Institute of Australia.

26

MANAGEMENT TEAM

Alexis George was appointed Chief Executive Officer (CEO) of AMP Limited in August 2021. She is responsible 

for leading the AMP business. In addition, Alexis was appointed to the AMP Limited Board and AMP Bank 

CHIEF EXECUTIVE OFFICER

ALEXIS GEORGE 

BCom, FCA

Limited Board in August 2021.

EXPERIENCE

Alexis has more than 25 years’ experience in the financial services industry in Australia and overseas. 

She spent seven years at ANZ, most recently as the Deputy Chief Executive Officer, working to drive 

group-wide strategic initiatives in addition to responsibility for shared service centres and banking services. 

As the Group Executive Wealth Australia, Alexis led ANZ’s ~$4 billion wealth divestment program, including 

the separation and sale of its life insurance and superannuation businesses. Prior to ANZ, Alexis spent 

10 years with ING Group in a number of senior roles including CEO Czech Republic and Slovakia responsible 

for banking, insurance and funds management and Regional COO Asia responsible for product, marketing, 

technology and operations.

Alexis is a member of the Institute of Chartered Accountants and a graduate of the Australian Institute 

of Company Directors. She is a member of Chief Executive Women.

JAMES GEORGESON 

BAcc, MCom, CA

CHIEF FINANCIAL OFFICER

James was appointed Chief Financial Officer (CFO) in February 2020 after previously holding the position 

of Acting CFO from August 2019. James’ portfolio is also responsible for strategic partnerships. Prior to this, 

he was Deputy Chief Financial Officer of AMP, with responsibility for AMP’s group performance reporting, 

strategic planning and forecasting, portfolio and capital management and AMP’s mergers and acquisitions 

functions. James was appointed to the AMP Capital Holdings Limited Board in September 2020.

EXPERIENCE

finance Industry.

Since joining AMP in 2001, James has held senior finance positions across the group including Chief Financial 

Officer (AMP wealth management), Director of Group Finance, Chief Financial Officer (AMP New Zealand), 

Chief Risk Officer and Director of Strategy (AMP New Zealand). James has 20 years’ experience in the 

James holds a Master of Commerce from Macquarie University, Bachelor of Accounting from University 

of Technology Sydney, and is a Chartered Accountant with the Institute of Chartered Accountants 

of Australia and New Zealand.

DAVID CULLEN 

BCom, LLB, LLM

EXPERIENCE

David joined AMP in September 2004 and was appointed Group General Counsel in May 2018. 

David has group-wide responsibility for AMP’s legal and governance functions.

GROUP GENERAL COUNSEL

David has over 25 years’ experience in the legal profession, with extensive experience in the areas 

of M&A corporate law and corporate governance, having worked in law firms in Perth and Sydney and 

with the ASX. Prior to his appointment as Group General Counsel, David was the Group Company Secretary 

and General Counsel, Governance at AMP, which included acting as Company Secretary for AMP Limited. 

David also worked full time on AMP’s merger with AXA APH.

David holds a Bachelor of Commerce and Bachelor of Laws from the University of WA and a Master of Laws 

from the University of Sydney. He is a Fellow of the Governance Institute of Australia.

SCOTT HARTLEY 
BBA, CAICD

CHIEF EXECUTIVE, AUSTRALIAN WEALTH MANAGEMENT

Scott was appointed Chief Executive Officer (CEO) of Australian Wealth Management (previously known 
as AMP Australia) in January 2021. As a retail-focused business, Australian Wealth Management supports 
customers with financial advice, superannuation and investment management platforms.

EXPERIENCE
Scott Hartley has more than 25 years’ experience in executive management roles including 20 years 
in the wealth management industry. Most recently, Scott was the CEO of Sunsuper. Under his leadership 
from 2014 to 2019, Sunsuper grew to become the fourth largest by number of clients and the fastest 
growing ‘Top 10’ superannuation and retirement business. Strong organic growth of the business was 
also supplemented by two successful mergers with Kinetic Super (A$4 billion and 250,000 members) 
and Austsafe Super (A$2.7 billion and 100,000 members). Prior to Sunsuper, Scott was the Executive 
General Manager of Corporate and Institutional Wealth at NAB Wealth from 2009 to 2013, including 
leading subsidiaries Plum Financial Services and Jana Investment Advisors.

Scott is also a Fellow of the Association of Super Funds in Australia and a Governor of the American 
Chamber of Commerce in Australia.

SHAWN JOHNSON 
BS, MSc, MBA

CHIEF EXECUTIVE, AMP CAPITAL

Shawn Johnson was appointed Chief Executive Officer (CEO) of AMP Capital in June 2021. As CEO, Shawn 
leads AMP Capital globally, managing a range of asset classes including real estate, infrastructure equity, 
infrastructure debt, equities and fixed income on behalf of retail and institutional clients. 

EXPERIENCE
Shawn is an accomplished global asset management executive, serving as Senior Managing Director and 
Chairman of the Investment Committee for State Street Global Advisors (SSGA) from 2003 to 2012, and prior 
to that as Director of Global Fundamental Research. During his time with SSGA, assets under management 
rose from US$390 billion to US$2.1 trillion. During his time at SSGA, Shawn served on the Board of Directors 
for The Tuckerman Group – a real estate investment management business – and Global Alliance – a holding 
company of boutique asset management companies around the world. He was also a member of SSGA’s 
investment committees for real estate investments and private asset management. 

Mr Johnson was appointed as Chairman of the Financial Services Sector Coordinating Council (FSSCC) 
from 2008 to 2010 – a private sector organisation that coordinates US homeland security and critical 
infrastructure projects with US federal financial regulators. He also served as Board Chair of the Association 
of Institutional Investors. Shawn has extensive experience in technology, having worked as a senior 
executive at MGA Software and TMT Software Company in the 1990s with large international institutional 
clients across a range of industries. He began his career at General Electric’s Aerospace Business Group 
and has also served as Lieutenant in the US Navy Reserve.

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28

MANAGEMENT TEAM
continued

REBECCA NASH 
BBus, GAICD, GradCert

CHIEF PEOPLE OFFICER

Rebecca was appointed the Chief People Officer in November 2021, and is responsible for leading human 
capital strategy, employee experience, talent and succession, leadership, performance, remuneration, 
recruitment, diversity and inclusion, cultural transformation and employee development. Rebecca joined 
AMP in April 2020 as Group Director People.

EXPERIENCE
Rebecca has more than 25 years of local and global multi-sector experience. Prior to joining AMP, she 
spent seven years at Perpetual as the Group Executive, People & Culture where her portfolio included 
sustainability and business transformation. During her time at Perpetual, Rebecca served as a Director 
of Perpetual Trustee Company. Prior to Perpetual, Rebecca held senior roles with National Australia Bank 
and Accenture.

SEAN O’MALLEY 
MBA, BCom, FIML

GROUP EXECUTIVE, AMP BANK

Sean O’Malley was appointed the Group Executive of AMP Bank in September 2021. He is responsible 
for the management and growth of AMP Bank.

EXPERIENCE
Sean joined AMP in May 2013 and has over 25 years of experience in delivering enhanced business results, 
predominately in financial services industries. He has deep and broad leadership experience, having performed 
multiple roles across the AMP business including as Director of AMP Contact Centres and Operations 
Transformation with a focus on transforming the customer experience, and Director of AMP Direct, where he 
designed the organisational structure and operating model of AMP’s direct-to-client advice model. Sean joined 
the bank as Director of Technology and Operations in 2016, focused on leading capability and technology 
enhancements, and the Future AMP Bank Core Program. In April 2021, Sean was appointed to Managing 
Director AMP Bank. Sean is responsible for leading the bank, delivering its future growth strategy, uplifting 
its digital capability and ensuring the ongoing delivery of high-quality products and services to customers.

NICOLA RIMMER-HOLLYMAN  
BA (Hons), MSc

ACTING GROUP CHIEF RISK OFFICER

Nicola joined AMP in August 2019 as Head of Internal Audit and became Chief Audit Executive 
in February 2020. She was appointed Acting 1 Group Chief Risk Officer in February 2022, leading AMP’s 
Risk Management function across the group.

EXPERIENCE
Nicola has more than 25 years of experience in financial services, both domestically and internationally, during 
which time she has built a deep understanding of regulation, risk, governance and control. Nicola has held 
various roles in financial services organisations and regulators, including most recently with ANZ as General 
Manager of Audit for the Wealth business, and at Barclays, HBOS and the Financial Services Authority in the 
UK. Nicola is also a Past President of the Chartered Institute of Internal Audit in the UK and a former board 
member of the Global Institute of Internal Audit. 

Nicola holds a Bachelor of Arts (Honours) from Middlesex University and a Masters in Audit Management and 
Consultancy from the University of Central England.

1  Nicola was appointed as Acting Group Chief Risk Officer following the decision of Phil Pakes to step down from the role in February 2022.

28

MANAGEMENT TEAM

continued

REBECCA NASH 

BBus, GAICD, GradCert

CHIEF PEOPLE OFFICER

Rebecca was appointed the Chief People Officer in November 2021, and is responsible for leading human 

capital strategy, employee experience, talent and succession, leadership, performance, remuneration, 

recruitment, diversity and inclusion, cultural transformation and employee development. Rebecca joined 

AMP in April 2020 as Group Director People.

EXPERIENCE

and Accenture.

Rebecca has more than 25 years of local and global multi-sector experience. Prior to joining AMP, she 

spent seven years at Perpetual as the Group Executive, People & Culture where her portfolio included 

sustainability and business transformation. During her time at Perpetual, Rebecca served as a Director 

of Perpetual Trustee Company. Prior to Perpetual, Rebecca held senior roles with National Australia Bank 

SEAN O’MALLEY 

MBA, BCom, FIML

GROUP EXECUTIVE, AMP BANK

Sean O’Malley was appointed the Group Executive of AMP Bank in September 2021. He is responsible 

for the management and growth of AMP Bank.

EXPERIENCE

Sean joined AMP in May 2013 and has over 25 years of experience in delivering enhanced business results, 

predominately in financial services industries. He has deep and broad leadership experience, having performed 

multiple roles across the AMP business including as Director of AMP Contact Centres and Operations 

Transformation with a focus on transforming the customer experience, and Director of AMP Direct, where he 

designed the organisational structure and operating model of AMP’s direct-to-client advice model. Sean joined 

the bank as Director of Technology and Operations in 2016, focused on leading capability and technology 

enhancements, and the Future AMP Bank Core Program. In April 2021, Sean was appointed to Managing 

Director AMP Bank. Sean is responsible for leading the bank, delivering its future growth strategy, uplifting 

its digital capability and ensuring the ongoing delivery of high-quality products and services to customers.

NICOLA RIMMER-HOLLYMAN  

ACTING GROUP CHIEF RISK OFFICER

Nicola joined AMP in August 2019 as Head of Internal Audit and became Chief Audit Executive 

in February 2020. She was appointed Acting 1 Group Chief Risk Officer in February 2022, leading AMP’s 

Risk Management function across the group.

BA (Hons), MSc

EXPERIENCE

Nicola has more than 25 years of experience in financial services, both domestically and internationally, during 

which time she has built a deep understanding of regulation, risk, governance and control. Nicola has held 

various roles in financial services organisations and regulators, including most recently with ANZ as General 

Manager of Audit for the Wealth business, and at Barclays, HBOS and the Financial Services Authority in the 

UK. Nicola is also a Past President of the Chartered Institute of Internal Audit in the UK and a former board 

member of the Global Institute of Internal Audit. 

Nicola holds a Bachelor of Arts (Honours) from Middlesex University and a Masters in Audit Management and 

Consultancy from the University of Central England.

1  Nicola was appointed as Acting Group Chief Risk Officer following the decision of Phil Pakes to step down from the role in February 2022.

FELICIA TREWIN  
BEc, GradDipProjMgt

CHIEF TECHNOLOGY OFFICER

Felicia is a globally-experienced technologist and leader with over two decades of experience working across 
an array of blue chip organisations. She was announced as AMP’s Chief Technology Officer in December 2021, 
joining the business in March 2022.

EXPERIENCE
Felicia joined AMP from Australian Super where she led the Technology function for four years and was 
a member of the Executive Committee. Between 2014 and 2018, Felicia worked at ANZ, starting as the 
Global Head of Technology for Corporate and Commercial banking, where she was responsible for delivering 
end-to-end technology services for over 450,000 business banking customers, and nearly 3,000 staff. 

Prior to ANZ, Felicia was a Director in Deloitte UK’s Financial Services Technology Consulting practice where 
she focused on large-scale outsourcing and commercial rerstructuring, and leading complex transformation 
programs. Felicia’s early career included roles with Andersen Consulting in Australia and the US and at 
Microsoft in the US and the UK, where she led global operational and call centre services.

BLAIR VERNON CHIEF EXECUTIVE, NEW ZEALAND WEALTH MANAGEMENT

Blair joined AMP in 2009 and became Chief Executive AMP Wealth Management, New Zealand in 2019. 

EXPERIENCE
Blair was previously Managing Director from January 2017, and prior to this served as AMP’s Director Retail 
Financial Services; Director of Advice & Sales and General Manager Marketing and Distribution. Blair has 
over 25 years’ experience across the Financial Services sector in New Zealand and Australia. 

From August 2020 to January 2021, Blair also served as Acting CEO for AMP Australia, where he was 
responsible for AMP’s wealth management and banking divisions with a focus on strengthening 
client-led outcomes.

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30

Directors’ report
for the year ended 31 December 2021

ABOUT THE DIRECTORS’ REPORT 

This directors’ report provides information on the structure and progress of our business, our 
2021 financial performance, our strategies and prospects for the future and the key risks we face. 
It covers AMP Limited and the entities it controlled during the year ended 31 December 2021.

OPERATING AND FINANCIAL REVIEW

Principal activities

AMP is a leading wealth management company in Australia and New Zealand offering customers financial advice and superannuation, 
retirement income, banking and investment products across a portfolio of businesses. We also provide corporate superannuation 
products and services for workplace super and self-managed superannuation funds (SMSFs). In AMP Capital, we manage investments 
across a number of major asset classes for domestic and international clients. 

AMP holds several strategic partnerships including: 

 –

 –

19.99% equity interest in China Life Pension Company (CLPC) 

14.97% equity interest in China Life AMP Asset Management Company Ltd (CLAMP), a fund management company which offers retail 
and institutional investors in China access to leading investment solutions 

 –

24.90% equity interest in US real estate investment manager, PCCP LLC 

During the year AMP agreed to sell its 19.13% equity interest in Resolution Life Australasia for $524 million and this transaction is expected 
to complete in 1H 2022 subject to regulatory approvals. 

For the purposes of this report, our business is divided into four areas: AMP Bank, Australian Wealth Management, 
New Zealand Wealth Management and AMP Capital.

Description of business units

AMP Bank offers residential mortgages, deposits and transactional banking. The Bank continues to focus on growth through investing 
in technology to streamline the origination process, improving the experience for both customers and intermediaries. As at 31 December 
2021, AMP Bank helped around 161,900 clients with their banking needs and provided over 10,700 new home loans.

Australian Wealth Management (AWM) comprises of three different business lines providing advice, superannuation, retirement income 
and managed investments products:

 –

Platforms includes superannuation, retirement and investment products through which managed funds, managed portfolios, listed 
securities, term deposits and guarantee investment options can be accessed to build a personalised investment portfolio. The flagship 
North platform is an award-winning online wrap platform which continues to deliver on its commitment of strengthening and 
broadening investment choice for our clients and providing a contemporary platform for advisers to manage their clients’ funds.

 – Master Trust offers the largest single retail superannuation product set in Australia (SignatureSuper) with around 850,000 customers. 

The highly rated SignatureSuper offer consists of three products across super and pension. The open investment menu caters 
to different risk profiles with exposure to a range of professional managers in order to meet the needs and goals of customers. 
The Master Trust business delivers high quality member services, with strong administration, contact centre and digital capabilities. 
It also has a proven pedigree in managing corporate super plans with complex and tailored benefit designs, including defined benefits.

 – Advice provides professional services to a network of aligned and external financial advisers (EFAs). These advisers provide financial 
advice and wealth solutions to their clients, including retirement planning, investments and financing. In addition to supporting 
a network of professional advisers, the Advice business partners with a number of aligned advice businesses via equity ownership 
to support the growth and development of these businesses.

New Zealand Wealth Management encompasses the wealth management, financial advice and distribution business in New Zealand. 
It provides clients with a variety of wealth management solutions including KiwiSaver, corporate superannuation, retail investments, 
a wrap investment management platform and distribution of general insurance.

30

Directors’ report

for the year ended 31 December 2021

ABOUT THE DIRECTORS’ REPORT 

This directors’ report provides information on the structure and progress of our business, our 

2021 financial performance, our strategies and prospects for the future and the key risks we face. 

It covers AMP Limited and the entities it controlled during the year ended 31 December 2021.

OPERATING AND FINANCIAL REVIEW

Principal activities

AMP is a leading wealth management company in Australia and New Zealand offering customers financial advice and superannuation, 

retirement income, banking and investment products across a portfolio of businesses. We also provide corporate superannuation 

products and services for workplace super and self-managed superannuation funds (SMSFs). In AMP Capital, we manage investments 

across a number of major asset classes for domestic and international clients. 

AMP holds several strategic partnerships including: 

19.99% equity interest in China Life Pension Company (CLPC) 

 –

 –

and institutional investors in China access to leading investment solutions 

 –

24.90% equity interest in US real estate investment manager, PCCP LLC 

14.97% equity interest in China Life AMP Asset Management Company Ltd (CLAMP), a fund management company which offers retail 

During the year AMP agreed to sell its 19.13% equity interest in Resolution Life Australasia for $524 million and this transaction is expected 

to complete in 1H 2022 subject to regulatory approvals. 

For the purposes of this report, our business is divided into four areas: AMP Bank, Australian Wealth Management, 

New Zealand Wealth Management and AMP Capital.

Description of business units

AMP Bank offers residential mortgages, deposits and transactional banking. The Bank continues to focus on growth through investing 

in technology to streamline the origination process, improving the experience for both customers and intermediaries. As at 31 December 

2021, AMP Bank helped around 161,900 clients with their banking needs and provided over 10,700 new home loans.

Australian Wealth Management (AWM) comprises of three different business lines providing advice, superannuation, retirement income 

and managed investments products:

 –

Platforms includes superannuation, retirement and investment products through which managed funds, managed portfolios, listed 

securities, term deposits and guarantee investment options can be accessed to build a personalised investment portfolio. The flagship 

North platform is an award-winning online wrap platform which continues to deliver on its commitment of strengthening and 

broadening investment choice for our clients and providing a contemporary platform for advisers to manage their clients’ funds.

 – Master Trust offers the largest single retail superannuation product set in Australia (SignatureSuper) with around 850,000 customers. 

The highly rated SignatureSuper offer consists of three products across super and pension. The open investment menu caters 

to different risk profiles with exposure to a range of professional managers in order to meet the needs and goals of customers. 

The Master Trust business delivers high quality member services, with strong administration, contact centre and digital capabilities. 

It also has a proven pedigree in managing corporate super plans with complex and tailored benefit designs, including defined benefits.

 – Advice provides professional services to a network of aligned and external financial advisers (EFAs). These advisers provide financial 

advice and wealth solutions to their clients, including retirement planning, investments and financing. In addition to supporting 

a network of professional advisers, the Advice business partners with a number of aligned advice businesses via equity ownership 

to support the growth and development of these businesses.

New Zealand Wealth Management encompasses the wealth management, financial advice and distribution business in New Zealand. 

It provides clients with a variety of wealth management solutions including KiwiSaver, corporate superannuation, retail investments, 

a wrap investment management platform and distribution of general insurance.

AMP Capital is a diversified investment manager across major asset classes including infrastructure debt, infrastructure equity and real 
estate which make up its Private Markets business, Global Equities and Fixed Income (GEFI), diversified, multi-manager and multi-asset 
funds which make up its Public Markets business. AMP Capital’s aspiration is to build a leading global private markets platform, underpinned 
by equity investments in infrastructure and real estate.

On 23 April 2021, following the conclusion of AMP’s portfolio review, AMP announced the intention to demerge AMP Capital’s Private 
Markets business, consisting of infrastructure equity, infrastructure debt and real estate. Subsequently, on 24 December 2021, AMP 
announced the further simplification of Private Markets with the sale of infrastructure debt, which is expected to complete in Q1 2022. 
The demerger of the Private Markets business will create two focused businesses better equipped to pursue and allocate capital to distinct 
growth opportunities and realise efficiencies. 

As part of the demerger preparations, on 8 July 2021, AMP announced the sale of its Global Equities and Fixed Income business (GEFI), 
which is expected to complete by Q1 2022.

The remaining AMP Capital Public Markets business, the Multi-Asset Group (MAG), which is responsible for asset allocation on behalf 
of AMP’s superannuation clients, will complete its transition to Australian Wealth Management prior to demerger, creating an end-to-end 
superannuation and investment platform business, with the transition of front office functions already complete.

Client remediation

AMP has completed all file reviews for its client remediation program. The total cost of the program will be $828 million, of which 
approximately $588 million represents payments to customers. This total program cost is six per cent above original estimates made 
three years ago. These costs are now fully provisioned.

To date $37.9 million has been paid to customers under the inappropriate advice program, with a further $1.9 million offered, but not yet 
paid. Customers have so far received $489.7 million in fee for no service remediation, and all payments are targeted to complete by end 
of Q1 2022.

Demerger update 

On 23 April 2021, AMP announced its intention to demerge its Private Markets business by 1H 2022. 

AMP continues to make strong progress on the operational separation of AMP Capital’s Private Markets business, in preparation for 
demerger in 1H 2022. A clear perimeter has been set with the agreed sale of the GEFI business, the announcement of the sale of the 
infrastructure debt business and the transfer of the MAG, and CLAMP to AMP Limited. In addition, the appointment of Shawn Johnson 
as CEO, AMP Capital in June 2021 and the appointments of Patrick Snowball and Andrew Fay as Chairman designate and Deputy Chairman 
designate further strengthen our readiness for demerger.

The demerger will be subject to final board approval, required regulatory approvals, applicable consents and approval from AMP’s 
shareholders and is expected to occur in 1H 2022.

AMP announces new contemporary advice service model

On 26 July 2021, AMP announced the introduction of a new service model with its aligned advice network marking a new era for financial 
advice at AMP.

The new model, developed in collaboration with AMP adviser associations, will be progressively introduced with AMP providing services 
to advisers which support the delivery of quality advice, improve practice efficiency and help advisers grow their businesses.

Divestment of equity interest in Resolution Life Australasia

On 3 November 2021, AMP announced an agreement to divest its 19.13% equity interest in Resolution Life NOHC Pty Ltd (RLA) for 
consideration of $524 million to Resolution Life Group, less the amount of any dividends, distributions or capital returns that are paid 
from RLA to AMP. The sale is subject to regulatory approval and is expected to complete in 1H 2022.

Subsequent to the agreement to divest, AMP received dividends and capital returns from RLA of $15 million. 

As part of the divestment agreement, AMP and RLA have also agreed to settle a number of post-completion adjustments and certain 
claims between the parties, subject to various limitations and exclusions, which results in a payment of $141 million from AMP to RLA 
at completion.

Divestment of Infrastructure Debt platform 

On 24 December 2021, AMP announced an agreement to sell its Infrastructure Debt platform to Ares Holdings LP for consideration 
of up to $428 million. The sale is subject to a number of conditions precedent and is expected to complete in the first quarter of 2022. 
As the Infrastructure Debt platform has been controlled by AMP throughout the reporting period, the results of this business are included 
in AMP’s 2021 results.

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32

Directors’ report
for the year ended 31 December 2021

Review of operations and results

The loss attributable to shareholders of AMP Limited for the year ended 31 December 2021 was $252 million (2020: $177 million profit).

Basic (loss)/ earnings per share for the year ended 31 December 2021 on a statutory basis was (7.6) cents per share (2020: 5.2 cents per share). 
On an underlying basis, the earnings per share was 10.7 cents per share (2020: 8.6 cents per share).

Key performance measures were as follows:

 –

 –

 –

 –

 –

 –

 –

2021 NPAT (underlying) 1 of $356 million increased 53% from $233 million in 2020. This increase largely reflects the impact of stronger 
AMP Bank earnings (+38%), AMP Capital earnings (+18%), New Zealand Wealth Management earnings (+11%) and stronger investment 
income from Group Office, including contributions from CLPC and Resolution Life Australasia, partly offset by lower Australian Wealth 
Management earnings (-25%). 

2021 NPAT (statutory) loss of $252 million was impacted by items reported below NPAT including $312 million of impairment charges, 
reflecting a comprehensive review of the balance sheet, $133 million of transformation costs, $78 million of remediation and related 
costs and other one-off items.

AMP’s total assets under management (AUM) and administration were $248.2 billion 2 at 31 December 2021 (2020: $255 billion).

Australian Wealth Management net cash outflows were $5.2 billion in 2021 compared to net cash outflows of $7.8 billion in 2020. 
Net cash outflows in 2021 also included $1.9 billion of regular pension payments to members. The improvement in net cash outflows 
was largely attributable to one-off impacts in 2020, including the $1.8 billion loss of corporate mandates and $1.8 billion of COVID-19 
Early Release of Super (ERS) payments. 

AMP Capital external net cash outflows were $12.8 billion, with $4.6 billion of net cash outflows across real estate largely attributable 
to the exit of the AMP Capital Diversified Property Fund (ADPF) and $6.9 billion net cash outflows across public markets.

AMP Bank’s residential mortgage book increased to $21.7 billion driven by competitive pricing and offers, consistent service and 
targeted growth in principal and interest loans across both owner-occupied and investment lending. 

AMP’s controllable costs, excluding AMP Capital, of $775 million were 7% lower than 2020 due to cost out benefits partly offset 
by structural cost increases, variable remuneration and reinvestment spend.

 –

AMP’s cost to income ratio was 71.3% in 2021, down from 75.5% in 2020.

 – Underlying return on equity was 8.4% in 2021, up from 6.3% in 2020. 

 –

2021 total eligible capital resources were $383 million above target requirements, down from $524 million at 31 December 2020.

Operating results by business area

The operating results of each business area 3 for 2021 were as follows:

AMP Bank – 2021 NPAT (underlying) of $153 million increased by $42 million (38%) from 2020 largely due to a $26 million release of credit 
loss provisions as a result of the improved macro-economic outlook since the impact of COVID-19 in 2020.

Australian Wealth Management – NPAT (underlying) of $48 million in 2021 declined 25% from 2020 primarily due to impairments to the 
carrying value of Advice assets, lower revenue predominantly from the impact of repricing in Master Trust and Platforms, and the cessation 
of grandfathered remuneration, partly offset by lower variable and controllable costs from cost reduction initiatives.

New Zealand Wealth Management – 2021 NPAT (underlying) of $39 million increased by $4 million (11%) from 2020 primarily due to the 
rebound in investment markets and improved cost performance.

AMP Capital – 2021 NPAT (underlying) of $154 million increased 18% from $131 million in 2020, reflecting higher performance and 
transaction fees in 2021 and higher seed and sponsor investment returns due to a partial recovery of COVID-19 devaluations in certain 
asset classes and strong performance in some individual assets.

Capital management and dividend

Equity and reserves of the AMP Group attributable to shareholders of AMP Limited was $4.0 billion at 31 December 2021 ($4.3 billion 
at 31 December 2020).

AMP’s surplus capital above target requirements at 31 December 2021 is $383 million ($524 million at 31 December 2020). 

The board has resolved not to declare a final 2021 dividend. The board continues to maintain a conservative approach to capital management 
to support the transformation of the business. The capital management strategy and payment of dividends will be reviewed following the 
completion of the demerger in 1H 2022.

1  NPAT (underlying) represents shareholder attributable net profit or loss after tax excluding market adjustments, accounting mismatches and non-recurring 

revenue and expenses.

2  Includes SuperConcepts assets under administration.
3  Operating results have been re-presented to align to the FY 2021 Investor Report.

Review of operations and results

Strategy and prospects

The loss attributable to shareholders of AMP Limited for the year ended 31 December 2021 was $252 million (2020: $177 million profit).

Basic (loss)/ earnings per share for the year ended 31 December 2021 on a statutory basis was (7.6) cents per share (2020: 5.2 cents per share). 

AMP provided an update on its planned demerger and strategic growth plans for the two post-demerger businesses AMP Limited and AMP 
Capital’s Private Markets business on 30 November 2021. 

On an underlying basis, the earnings per share was 10.7 cents per share (2020: 8.6 cents per share).

In AMP Limited, the strategy sets a clear path to create a new AMP by: 

 –

 –

Renewing AMP’s purpose and values to put the customer at the centre, and continuing to drive cultural transformation; 

Repositioning core capabilities to drive growth in banking and wealth platforms; 

 – Delivering stable earnings in the Master Trust and New Zealand Wealth Management businesses, and accelerating the transformation 

of Advice; 

 –

Simplifying the business to drive efficiency and agility, including delivering on the 2019 to 2022 $300 million cost reduction program 
and committing to a further $115 million of cost reduction initiatives from 2022 through to 2024; and 

 –

Exploring new opportunities, including in retirement and in direct-to-consumer solutions, as well as in new business adjacencies. 

In AMP Capital’s Private Markets business, the strategy will focus on leveraging the significant opportunity to become a global leader in the 
fast-growing private markets industry through: 

 – Delivering autonomy through an effective separation and demerger from AMP; 

 –

Simplifying the business and organisation structure and achieving a run-rate cost base of $275–$280 million by 2023; 

 – Growing its client base, led by a newly established global client solutions team and scaling its existing infrastructure and real estate 

investment strategies; and 

 – Diversifying its product offering to clients, including potential new investment strategies structured to meet client specific interests globally. 

Invest to grow AMP Bank 

The Bank continues to focus on growth by optimising its customer value proposition and being service experience led for both customers 
and brokers. It remains on track to achieve double-digit growth in the mid-term in a highly competitive market. In particular, the Bank 
is benefiting from, and continuing to invest in, technology to further digitise and automate its lending platform.

Transform Australian Wealth Management 

The Australian Wealth Management business consists of the Platforms, Master Trust and Advice businesses which are transforming from 
a vertically integrated wealth model to a competitive, contemporary wealth model. 

GROW THE NORTH PLATFORM 
Our Platform growth strategy is focused on attracting inflows through the external fund adviser market onto AMP’s flagship platform 
North by delivering enhanced digital experiences and differentiating through innovative market leading retirement solutions.

OPTIMISE CLIENT OUTCOMES IN MASTER TRUST
The Master Trust strategy continues to focus on its asset management capability to deliver strong investment performance to our 
customers and focusing on exploring partnership opportunities to drive scale and efficiencies. 

ACCELERATE THE TRANSFORMATION IN ADVICE 
Over the last year our Advice model has undergone significant transformation with the announcement of our exit of the employed advice 
channel occurring on 3 December 2021. AMP’s Advice strategy is to be a professional services provider, delivering valued licensee services 
at a competitive and sustainable price. Acceleration of the Advice business’ transformation will also see significant simplification of our 
Advice model, with an ambition of breaking even by 2024.

Deliver stable client earnings in New Zealand Wealth Management

In 2H 2021 the business completed the transfer to a new investment approach with BlackRock along with the introduction of a new fee 
structure resulting in improved customer outcomes. New Zealand’s wealth management strategy is focused on leveraging partnerships 
and broadening its distribution footprint, whilst simplifying its cost base through automation and digitalisation. 

32

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for the year ended 31 December 2021

Key performance measures were as follows:

 –

2021 NPAT (underlying) 1 of $356 million increased 53% from $233 million in 2020. This increase largely reflects the impact of stronger 

AMP Bank earnings (+38%), AMP Capital earnings (+18%), New Zealand Wealth Management earnings (+11%) and stronger investment 

income from Group Office, including contributions from CLPC and Resolution Life Australasia, partly offset by lower Australian Wealth 

 –

2021 NPAT (statutory) loss of $252 million was impacted by items reported below NPAT including $312 million of impairment charges, 

reflecting a comprehensive review of the balance sheet, $133 million of transformation costs, $78 million of remediation and related 

Management earnings (-25%). 

costs and other one-off items.

 –

 –

AMP’s total assets under management (AUM) and administration were $248.2 billion 2 at 31 December 2021 (2020: $255 billion).

Australian Wealth Management net cash outflows were $5.2 billion in 2021 compared to net cash outflows of $7.8 billion in 2020. 

Net cash outflows in 2021 also included $1.9 billion of regular pension payments to members. The improvement in net cash outflows 

was largely attributable to one-off impacts in 2020, including the $1.8 billion loss of corporate mandates and $1.8 billion of COVID-19 

Early Release of Super (ERS) payments. 

 –

AMP Capital external net cash outflows were $12.8 billion, with $4.6 billion of net cash outflows across real estate largely attributable 

to the exit of the AMP Capital Diversified Property Fund (ADPF) and $6.9 billion net cash outflows across public markets.

 –

AMP Bank’s residential mortgage book increased to $21.7 billion driven by competitive pricing and offers, consistent service and 

targeted growth in principal and interest loans across both owner-occupied and investment lending. 

 –

AMP’s controllable costs, excluding AMP Capital, of $775 million were 7% lower than 2020 due to cost out benefits partly offset 

by structural cost increases, variable remuneration and reinvestment spend.

 –

AMP’s cost to income ratio was 71.3% in 2021, down from 75.5% in 2020.

 – Underlying return on equity was 8.4% in 2021, up from 6.3% in 2020. 

Operating results by business area

The operating results of each business area 3 for 2021 were as follows:

 –

2021 total eligible capital resources were $383 million above target requirements, down from $524 million at 31 December 2020.

AMP Bank – 2021 NPAT (underlying) of $153 million increased by $42 million (38%) from 2020 largely due to a $26 million release of credit 

loss provisions as a result of the improved macro-economic outlook since the impact of COVID-19 in 2020.

Australian Wealth Management – NPAT (underlying) of $48 million in 2021 declined 25% from 2020 primarily due to impairments to the 

carrying value of Advice assets, lower revenue predominantly from the impact of repricing in Master Trust and Platforms, and the cessation 

of grandfathered remuneration, partly offset by lower variable and controllable costs from cost reduction initiatives.

New Zealand Wealth Management – 2021 NPAT (underlying) of $39 million increased by $4 million (11%) from 2020 primarily due to the 

rebound in investment markets and improved cost performance.

AMP Capital – 2021 NPAT (underlying) of $154 million increased 18% from $131 million in 2020, reflecting higher performance and 

transaction fees in 2021 and higher seed and sponsor investment returns due to a partial recovery of COVID-19 devaluations in certain 

asset classes and strong performance in some individual assets.

Capital management and dividend

Equity and reserves of the AMP Group attributable to shareholders of AMP Limited was $4.0 billion at 31 December 2021 ($4.3 billion 

at 31 December 2020).

AMP’s surplus capital above target requirements at 31 December 2021 is $383 million ($524 million at 31 December 2020). 

The board has resolved not to declare a final 2021 dividend. The board continues to maintain a conservative approach to capital management 

to support the transformation of the business. The capital management strategy and payment of dividends will be reviewed following the 

completion of the demerger in 1H 2022.

1  NPAT (underlying) represents shareholder attributable net profit or loss after tax excluding market adjustments, accounting mismatches and non-recurring 

revenue and expenses.

2  Includes SuperConcepts assets under administration.

3  Operating results have been re-presented to align to the FY 2021 Investor Report.

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34

Directors’ report
for the year ended 31 December 2021

AMP Capital: Expand asset management footprint in private markets and explore partnership 
opportunities for public markets 

PRIVATE MARKETS 
In 1H 2021, work commenced to demerge AMP Capital’s Private Markets business from AMP Limited. The business has continued to 
deliver strong outcomes for clients with more than 90% of capital in the Global Infrastructure Fund II committed in infrastructure assets 
around the world. The demerger and listing on the ASX are on track to complete in 1H 2022. Its strategy is to become a client led, globally 
integrated investment manager offering a diversified suite of real estate and infrastructure capabilities across risk profiles and geographies. 
As a standalone business, investors will be able to gain unique exposure to the investment management sector’s fastest growing asset class, 
through a unique investment platform, a growing distribution footprint and a globally recognised team with a proven track record. 

PUBLIC MARKETS 
On 8 July 2021, AMP announced it entered into a binding agreement with Macquarie Asset Management to sell AMP Capital’s GEFI 
business for a consideration of up to $185 million. This includes upfront cash consideration of up to $110 million and a cash earn-out of up 
to $75 million payable after the second anniversary of completion. The aggregate consideration is subject to meeting certain conditions, 
including revenue targets, with the upfront cash component now expected to be approximately $80 million. This transaction delivers on 
the previously announced strategy for the AMP Capital Public Markets business to increase the scale of GEFI through partnerships or sale 
and is an important step in preparing for the planned demerger. The deal is expected to complete in Q1 2022. AMP Capital is also in the 
process of transferring the MAG business to AMP Australian Wealth Management to create an end-to-end superannuation and investment 
platform business and this is on track for completion prior to the demerger.

Redefine and right size operating model for agility and efficiency 

Building on the positive momentum achieved in 2021, the Company continues to progress commitments on its cost-base, capital 
management and culture. Disciplined cost management has reduced controllable costs by $59 million (7%) to $775 million (excluding AMP 
Capital) through the simplification of organisational structures, rationalising our property footprint and other efficiencies. $260 million 
of cumulative gross cost-savings have been achieved since 2019. The on-market share buy-back was successfully completed during 1H 2021 
and at 31 December 2021 AMP has a strong capital position of $383 million above target requirements. 

The path to a new AMP is enabled by cultural transformation (improving inclusion, diversity, strengthening accountability and performance), 
a purpose and values reset, and leadership engagement led by a new CEO. In 2021, we delivered the changes necessary in the transition 
to a simpler, purpose-led AMP. This work included:

 –

Improving inclusion and diversity to drive performance

• 

• 

• 

• 

• 

Launched new Inclusion and Diversity Policy as a new foundation and standard for what inclusion means at AMP

Introduced an Inclusion Index to group and leader scorecards to measure how we are improving over time

Provided Inclusive Leadership training to Senior Leaders and extended Core Inclusion training to all employees

Implemented a new flexible work policy (WeFlex), to support an inclusive workplace

Implemented a new approach to gender diversity with 40:40:20 gender representation targets

•  Met 40:40:20 target for gender diversity for the Board, middle management, and the workforce generally, with more to do at the 

Executive management and Head of level

• 

Launched new Parental Leave Policy removing parenting labels, increasing accessibility, and extending the period in which super 
contributions are made during unpaid parental leave

 –

Strengthening accountability across the company 

• 

Implemented a management action plan in response to a review of workplace conduct, with management delivering 55 actions

•  Uplifted governance in support of prevention and taking a person-centred response to harassment and discrimination

•  Uplifted the employee relations teams’ capabilities

• 

• 

Increased transparency of reporting and refined conduct and culture metrics

Improved the range of channels for employees to raise concerns or seek advice

•  Continued to deliver strong compliance with Code of Conduct through training and support

 –

Creating a high-performance culture

•  Defined a culture change plan in support of business objectives and creating a simple, purpose-led AMP

•  Conducted extensive workforce engagement program, with more than 30% of employees participating in culture workshops and 

over 12,000 unique data points collected to inform our refreshed purpose and values

• 

Implemented an improved performance framework strengthening link between performance and reward, including risk, leadership 
and conduct

•  Delivered quarterly culture dashboard to track culture change progress

• 

• 

• 

Supported employee’s mental health and wellbeing through a new EAP program, resources, support and training

Launching LinkedIn learning to all employees to encourage our people to upskill, reskill and explore professional interests

Launched the Into-Great program, to give all employees access to personalised coaching and counselling services

34

Directors’ report

for the year ended 31 December 2021

AMP Capital: Expand asset management footprint in private markets and explore partnership 

Key risks

opportunities for public markets 

PRIVATE MARKETS 

In 1H 2021, work commenced to demerge AMP Capital’s Private Markets business from AMP Limited. The business has continued to 

deliver strong outcomes for clients with more than 90% of capital in the Global Infrastructure Fund II committed in infrastructure assets 

around the world. The demerger and listing on the ASX are on track to complete in 1H 2022. Its strategy is to become a client led, globally 

integrated investment manager offering a diversified suite of real estate and infrastructure capabilities across risk profiles and geographies. 

As a standalone business, investors will be able to gain unique exposure to the investment management sector’s fastest growing asset class, 

through a unique investment platform, a growing distribution footprint and a globally recognised team with a proven track record. 

PUBLIC MARKETS 

On 8 July 2021, AMP announced it entered into a binding agreement with Macquarie Asset Management to sell AMP Capital’s GEFI 

business for a consideration of up to $185 million. This includes upfront cash consideration of up to $110 million and a cash earn-out of up 

to $75 million payable after the second anniversary of completion. The aggregate consideration is subject to meeting certain conditions, 

including revenue targets, with the upfront cash component now expected to be approximately $80 million. This transaction delivers on 

the previously announced strategy for the AMP Capital Public Markets business to increase the scale of GEFI through partnerships or sale 

and is an important step in preparing for the planned demerger. The deal is expected to complete in Q1 2022. AMP Capital is also in the 

process of transferring the MAG business to AMP Australian Wealth Management to create an end-to-end superannuation and investment 

platform business and this is on track for completion prior to the demerger.

Redefine and right size operating model for agility and efficiency 

Building on the positive momentum achieved in 2021, the Company continues to progress commitments on its cost-base, capital 

management and culture. Disciplined cost management has reduced controllable costs by $59 million (7%) to $775 million (excluding AMP 

Capital) through the simplification of organisational structures, rationalising our property footprint and other efficiencies. $260 million 

of cumulative gross cost-savings have been achieved since 2019. The on-market share buy-back was successfully completed during 1H 2021 

and at 31 December 2021 AMP has a strong capital position of $383 million above target requirements. 

The path to a new AMP is enabled by cultural transformation (improving inclusion, diversity, strengthening accountability and performance), 

a purpose and values reset, and leadership engagement led by a new CEO. In 2021, we delivered the changes necessary in the transition 

to a simpler, purpose-led AMP. This work included:

 –

Improving inclusion and diversity to drive performance

Launched new Inclusion and Diversity Policy as a new foundation and standard for what inclusion means at AMP

Introduced an Inclusion Index to group and leader scorecards to measure how we are improving over time

Provided Inclusive Leadership training to Senior Leaders and extended Core Inclusion training to all employees

Implemented a new flexible work policy (WeFlex), to support an inclusive workplace

Implemented a new approach to gender diversity with 40:40:20 gender representation targets

•  Met 40:40:20 target for gender diversity for the Board, middle management, and the workforce generally, with more to do at the 

Executive management and Head of level

• 

Launched new Parental Leave Policy removing parenting labels, increasing accessibility, and extending the period in which super 

contributions are made during unpaid parental leave

 –

Strengthening accountability across the company 

• 

Implemented a management action plan in response to a review of workplace conduct, with management delivering 55 actions

•  Uplifted governance in support of prevention and taking a person-centred response to harassment and discrimination

•  Uplifted the employee relations teams’ capabilities

Increased transparency of reporting and refined conduct and culture metrics

Improved the range of channels for employees to raise concerns or seek advice

•  Continued to deliver strong compliance with Code of Conduct through training and support

 –

Creating a high-performance culture

•  Defined a culture change plan in support of business objectives and creating a simple, purpose-led AMP

•  Conducted extensive workforce engagement program, with more than 30% of employees participating in culture workshops and 

over 12,000 unique data points collected to inform our refreshed purpose and values

• 

Implemented an improved performance framework strengthening link between performance and reward, including risk, leadership 

and conduct

•  Delivered quarterly culture dashboard to track culture change progress

Supported employee’s mental health and wellbeing through a new EAP program, resources, support and training

Launching LinkedIn learning to all employees to encourage our people to upskill, reskill and explore professional interests

Launched the Into-Great program, to give all employees access to personalised coaching and counselling services

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

Risk is inherent to our business and AMP takes measured risks within our risk appetite to achieve our strategic objectives. 
We have a clear strategic plan to drive our business forward and an Enterprise Risk Management framework to identify, 
measure, control and report risks.

Enterprise Risk Management framework

The Enterprise Risk Management (ERM) framework provides the foundation for how risks are managed across AMP. There are six key 
elements of the ERM framework including governance, risk strategy and risk appetite, risk culture and conduct risk, management information 
systems, risk management process (encompassing how AMP identifies, measures, responds to and reports risk) and the risk ecosystem.

The guiding principles in the framework assist with effective risk management practices and enable AMP to meet its legislative and 
regulatory requirements, codes and ethical standards, as well as internal policies and procedures.

AMP’s ERM framework includes a risk management strategy which establishes the principles, requirements, roles and responsibilities 
for management of risk across AMP. It enables business leaders to make informed decisions and supports AMP in achieving its business 
strategy. The integrated framework details how risks are to be managed to fulfil the obligations to key stakeholders, clients, shareholders, 
policyholders and regulators to achieve financial and non-financial outcomes.

The Risk Appetite Statement articulates the nature and level of risk the board and management are willing to accept in the pursuit of 
delivering their strategic objectives. Alignment between AMP’s corporate strategy and the risk appetite of the AMP Limited Board seeks 
to ensure that decisions are consistent with the nature and level of risk the board and management are willing to accept. 

Further information can be found in AMP’s Enterprise Risk Management Policy, available on our website at: amp.com.au/corporategovernance.

Key business challenges

Given the nature of the financial services industry, COVID-19 continues to have an adverse impact on the business but AMP remains focused 
to deliver its transformational strategy. Significant business challenges (in alphabetical order) include but are not limited to the following:

BUSINESS, EMPLOYEE AND BUSINESS PARTNER CONDUCT 
The conduct of financial institutions continues to be an area of significant focus for the financial services industry both globally and in 
Australia and New Zealand. AMP devotes significant effort to ensure that our business practices, management, staff or business partner 
behaviours adequately meet the expectations of regulators, customers and the broader community, and do not result in an adverse impact 
on our reputation and value proposition to customers.

Our Code of Conduct outlines how AMP seeks to conduct its business and how it expects people to conduct themselves. The principles that 
define the high standards outline the behaviour and decision-making practices, including how we treat our employees, customers, business 
partners and shareholders. We are committed to ensuring the right culture is embedded in our everyday practices. 

AMP embraces a safe and respectful work environment that encourages our people to report issues or concerns in the workplace. 
Directors, employees (current and former), contractors, service providers or any relative or dependants of any of these people can utilise 
the Whistleblowing program to report conduct or unethical behaviours.

CLIMATE CHANGE
AMP, its customers and its external suppliers may be adversely affected by physical and transition risks associated with climate change. 
These effects may directly impact AMP and its customers on a range of physical, financial and legal risks to our business, the investments 
we manage on behalf of our customers and the wider community.

Initiatives to mitigate or respond to adverse impacts of climate change may in turn impact market and asset prices, economic activity, 
and customer behaviour, particularly in geographic locations and industry sectors adversely affected by these changes.

AMP’s approach to managing climate related risks and opportunities is outlined in AMP’s Climate Position and Action Plan, available on 
the AMP website. It includes providing low carbon and green investment choices to customers, managing and disclosing investment risks, 
leveraging our influence as an investor, reducing our own operational impacts and supporting customers and communities where possible. 

AMP provides annual performance disclosures aligned to key pillars of the Task Force on Climate-related Financial Disclosures (TCFD) 
framework, including through its Sustainability Report and through investor led disclosures such as the CDP (formerly Carbon Disclosure 
Project). In 2021, AMP retained an A- rating (second highest rating available) in the annual CDP investor disclosure program, indicating 
leadership in our management of climate related risks and opportunities. AMP has been carbon neutral across its operations since 2013 
to address the direct impacts of our business activities.

COMPETITOR AND CUSTOMER ENVIRONMENT
The financial services industry continues to face challenges from the COVID-19 pandemic but AMP remains focused in supporting clients and 
employees during these unprecedented times. We have supported clients with banking and early release of super initiatives during COVID-19. 

Customer expectations are evolving which is intensifying competition within wealth management as COVID-19 causes market volatility, 
affecting the performance of its assets under management across the industry. There is also strong competitive tension in asset management. 
AMP continues to adapt its capabilities and operating model in order to remain competitive and relevant to customers but an on-going 
pandemic may impact on new business and retention of existing business. 

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36

Directors’ report
for the year ended 31 December 2021

In 2021, AMP continued to deliver its strategy to reposition AMP as a simpler, client-led, growth-oriented business. The strategy to reinvent 
AMP as a contemporary wealth manager is to fund growth, reduce costs and fix legacy issues. The strategy builds on core strengths and 
market positions with whole-of-wealth solutions. 

At the end of 2021, AMP announced its updated strategy to manage core capabilities to drive growth in banking and wealth platforms, 
delivering stable earnings in the Master Trust and New Zealand Wealth Management businesses, and accelerating the transformation 
of Advice. The program will also simplify the business to drive efficiency and agility, as well as explore new opportunities including 
in retirement and direct-to-consumer solutions, as well as in new business adjacencies.

CYBER SECURITY THREATS
Cyber risk continues to be a threat in a rapidly changing technological and regulatory environment as the magnitude of the costs of 
cybercrime vary depending on the nature of the attack. We are committed to enhancing our cyber security capability and control posture 
as we recognise the current environment of cybercrime activity has increased across the industry during the period. 

AMP is investing in building a capability that is both sustainable and commensurate to the threats faced, including having recently 
launched a new Cyber Defence Centre and having built an enduring team to further uplift its cyber defences to mitigate malicious threats 
and cybercrime activities. Whilst AMP has demonstrated maturity uplifts against the National Institute of Standards and Technology Cyber 
Security Framework and our adopted industry best-practice framework, cyber risk will retain its position as a key risk as AMP continues 
to mature and evolve its cyber security operating model. This will assist in preventing, detecting and responding to cyber incidents, in order 
to protect AMP’s assets and business operations.

OPERATIONAL RISK ENVIRONMENT
Operational risk exposures, relevant to the industry in which AMP operates, relate to losses resulting from inadequate or failed internal 
processes, people and systems or from external events. These include, but are not limited to, information technology, human resources, 
internal and external fraud, money laundering and counter-terrorism financing, bribery and corruption. High operational risks are driven 
by a complex operating environment associated with legacy products, systems and, in some cases, manual controls. This environment will 
be further stressed by the key business challenges included in this section.

Staff retention and key person risk are key operational risks for AMP, particularly in AMP Capital’s asset management business which 
operates in a very competitive industry where competition for talent is high. AMP Capital remains subject to threats to its funds and its 
people from time to time.

We are committed to containing operational risk by reducing operational complexity and strengthening risk management, internal controls 
and governance. We have completed all file reviews for our client remediation program with some outstanding payments to be completed 
by Q1 2022. We continue to reshape the Adviser network and simplify superannuation products and investment options.

The AMP operational risk profile reflects these exposures and the financial statements of AMP contain certain provisions and contingent 
liability disclosures for these risks in accordance with applicable accounting standards.

ORGANISATIONAL CHANGE
In 2021, AMP concluded its portfolio review, announcing the planned demerger of the Private Markets business of infrastructure equity, 
and real estate, the sale of the infrastructure debt platform to Ares Management Corporation, the sale of the Global Equities and Fixed 
Income (GEFI) business to Macquarie Asset Management and the transfer of the Multi-Asset Group (MAG) to the Australian Wealth 
Management. This coincided with additional changes to simplify the internal operating model.

There is a risk that business momentum is lost whilst organisational change is implemented. The increase in volume of change may have 
an adverse impact to employees causing a strain to deliver on our strategy and transformation initiatives. These risks will be mitigated 
by maintaining leadership and performance focus on the business.

AMP continues to invest in adopting new ways of working to drive efficiency and improve our practices to increase accountability and 
build on core strengths. We recognise that failure to execute appropriately on the implementation of these changes can increase the risks 
of disruption to AMP’s business operations.

REGULATORY ENVIRONMENT
AMP operates in multiple jurisdictions across the globe, including Australia and New Zealand, and each of these jurisdictions has its own 
legislative and regulatory requirements. The financial services industry both globally and in Australia and New Zealand continues to face 
further challenges as temporary regulatory changes were introduced causing disruption to the wealth industry. 

AMP continues to respond and adjust its business processes for these changes, however, failure to adequately anticipate and respond to 
future regulatory changes could have a material adverse impact on the performance of its businesses and achieving its strategic objectives. 
AMP’s commitment to strengthen its risk management practices, its control environment and enhancing its compliance systems across 
the businesses, will address these legislative and regulatory requirements. AMP’s internal policies, frameworks and procedures seek to 
ensure any changes in our domestic and international regulatory obligations are complied with in each jurisdiction. Compliance, legal and 
regulatory risk that results in breaches is reported to AMP management committees and regulators. This is managed in accordance with 
internal policies. 

Regulatory consultations and interactions are reported and monitored as part of AMP’s internal risk and compliance reporting process. 
AMP actively participates in these interactions and co-operates with all regulators to resolve such matters.

More information about our approach to these challenges can be found on our website at: corporate.amp.com.au/about-amp/
corporate-sustainability.

36

Directors’ report

for the year ended 31 December 2021

In 2021, AMP continued to deliver its strategy to reposition AMP as a simpler, client-led, growth-oriented business. The strategy to reinvent 

AMP as a contemporary wealth manager is to fund growth, reduce costs and fix legacy issues. The strategy builds on core strengths and 

market positions with whole-of-wealth solutions. 

At the end of 2021, AMP announced its updated strategy to manage core capabilities to drive growth in banking and wealth platforms, 

delivering stable earnings in the Master Trust and New Zealand Wealth Management businesses, and accelerating the transformation 

of Advice. The program will also simplify the business to drive efficiency and agility, as well as explore new opportunities including 

in retirement and direct-to-consumer solutions, as well as in new business adjacencies.

CYBER SECURITY THREATS

Cyber risk continues to be a threat in a rapidly changing technological and regulatory environment as the magnitude of the costs of 

cybercrime vary depending on the nature of the attack. We are committed to enhancing our cyber security capability and control posture 

as we recognise the current environment of cybercrime activity has increased across the industry during the period. 

AMP is investing in building a capability that is both sustainable and commensurate to the threats faced, including having recently 

launched a new Cyber Defence Centre and having built an enduring team to further uplift its cyber defences to mitigate malicious threats 

and cybercrime activities. Whilst AMP has demonstrated maturity uplifts against the National Institute of Standards and Technology Cyber 

Security Framework and our adopted industry best-practice framework, cyber risk will retain its position as a key risk as AMP continues 

to mature and evolve its cyber security operating model. This will assist in preventing, detecting and responding to cyber incidents, in order 

to protect AMP’s assets and business operations.

OPERATIONAL RISK ENVIRONMENT

Operational risk exposures, relevant to the industry in which AMP operates, relate to losses resulting from inadequate or failed internal 

processes, people and systems or from external events. These include, but are not limited to, information technology, human resources, 

internal and external fraud, money laundering and counter-terrorism financing, bribery and corruption. High operational risks are driven 

by a complex operating environment associated with legacy products, systems and, in some cases, manual controls. This environment will 

be further stressed by the key business challenges included in this section.

Staff retention and key person risk are key operational risks for AMP, particularly in AMP Capital’s asset management business which 

operates in a very competitive industry where competition for talent is high. AMP Capital remains subject to threats to its funds and its 

people from time to time.

We are committed to containing operational risk by reducing operational complexity and strengthening risk management, internal controls 

and governance. We have completed all file reviews for our client remediation program with some outstanding payments to be completed 

by Q1 2022. We continue to reshape the Adviser network and simplify superannuation products and investment options.

The AMP operational risk profile reflects these exposures and the financial statements of AMP contain certain provisions and contingent 

liability disclosures for these risks in accordance with applicable accounting standards.

ORGANISATIONAL CHANGE

In 2021, AMP concluded its portfolio review, announcing the planned demerger of the Private Markets business of infrastructure equity, 

and real estate, the sale of the infrastructure debt platform to Ares Management Corporation, the sale of the Global Equities and Fixed 

Income (GEFI) business to Macquarie Asset Management and the transfer of the Multi-Asset Group (MAG) to the Australian Wealth 

Management. This coincided with additional changes to simplify the internal operating model.

There is a risk that business momentum is lost whilst organisational change is implemented. The increase in volume of change may have 

an adverse impact to employees causing a strain to deliver on our strategy and transformation initiatives. These risks will be mitigated 

by maintaining leadership and performance focus on the business.

AMP continues to invest in adopting new ways of working to drive efficiency and improve our practices to increase accountability and 

build on core strengths. We recognise that failure to execute appropriately on the implementation of these changes can increase the risks 

of disruption to AMP’s business operations.

REGULATORY ENVIRONMENT

AMP operates in multiple jurisdictions across the globe, including Australia and New Zealand, and each of these jurisdictions has its own 

legislative and regulatory requirements. The financial services industry both globally and in Australia and New Zealand continues to face 

further challenges as temporary regulatory changes were introduced causing disruption to the wealth industry. 

AMP continues to respond and adjust its business processes for these changes, however, failure to adequately anticipate and respond to 

future regulatory changes could have a material adverse impact on the performance of its businesses and achieving its strategic objectives. 

AMP’s commitment to strengthen its risk management practices, its control environment and enhancing its compliance systems across 

the businesses, will address these legislative and regulatory requirements. AMP’s internal policies, frameworks and procedures seek to 

ensure any changes in our domestic and international regulatory obligations are complied with in each jurisdiction. Compliance, legal and 

regulatory risk that results in breaches is reported to AMP management committees and regulators. This is managed in accordance with 

internal policies. 

Regulatory consultations and interactions are reported and monitored as part of AMP’s internal risk and compliance reporting process. 

AMP actively participates in these interactions and co-operates with all regulators to resolve such matters.

More information about our approach to these challenges can be found on our website at: corporate.amp.com.au/about-amp/

corporate-sustainability.

THE ENVIRONMENT
In the normal course of its business operations, AMP is subject to a range of environmental regulations of which there have 
been no material breaches during the year. You can find further information about AMP’s environmental policy and activities at 
corporate.amp.com.au/about-amp/corporate-sustainability

SIGNIFICANT CHANGES TO THE STATE OF AFFAIRS
Apart from elsewhere disclosed in this report, there were no other significant changes in the state of affairs during the year.

EVENTS OCCURRING AFTER THE REPORTING DATE
As at the date of this report and except as otherwise disclosed, the directors are not aware of any other matters or circumstances that 
have arisen since the reporting date that have significantly affected, or may significantly affect, the group’s operations; the results of those 
operations; or the group’s state of affairs in future periods.

THE AMP LIMITED BOARD OF DIRECTORS
The directors of AMP Limited during the year ended 31 December 2021 and up to the date of this report are listed below. Directors were 
in office for this entire period except where stated otherwise:

CURRENT NON-EXECUTIVE DIRECTORS:
 – Debra Hazelton (Chair)
Rahoul Chowdry 
 –
Kate McKenzie
 –
 –
John O’Sullivan
 – Michael Sammells 
Andrea Slattery 
 –

 – Mike Hirst (appointed 1 July 2021)

EXECUTIVE DIRECTOR: 
 –

Alexis George (Chief Executive Officer and Managing Director) (appointed as a director on 11 August 2021)

FORMER EXECUTIVE DIRECTOR: 
 –

Francesco De Ferrari (Chief Executive Officer and Managing Director) (resigned as a director on 30 June 2021) 

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Debra Hazelton  CHAIR
BA (Hons), MCom, GAICD

Debra was appointed to the AMP Limited Board as a non-executive director in June 2019 and as the Chair in August 2020. She is also the 
Chair of the Nomination Committee and is a member of the Remuneration, Audit and Risk Committees.

Debra is the Chair of the AMP Bank Board and is a member of its Audit and Risk Committees. 

EXPERIENCE
Debra brings significant experience from more than 30 years in global financial services, including as the local Chief Executive of Mizuho 
Bank in Australia and Commonwealth Bank (CBA) in Japan. She has expertise across global corporate culture transformation, institutional 
banking, risk management, treasury, financial markets and human resource management. 

Debra is also a non-executive director on the boards of Treasury Corporation of Victoria and Persol Asia Pacific Pte Ltd (Singapore) and Vice 
President of the Australia-Japan Business Cooperation Committee. Her previous board experience includes Australia-Japan Foundation, 
Australian Financial Markets Association (AFMA), Asia Society and Women in Banking and Finance. She has graduate and post-graduate 
degrees in Japanese language, literature and philosophy as well as economics and finance.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES: None

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GOVERNMENT AND COMMUNITY INVOLVEMENT
 – Director, Treasury Corporation of Victoria (appointed August 2018)
 –
 – Member, Australian Chamber Orchestra - Japan Advisory Committee (appointed May 2019)
 –

Adviser, Japan Women’s Innovation Network (appointed December 2020)

Vice President, Australia-Japan Business Cooperation Committee (AJBCC) (appointed October 2020)

 – Member, Chief Executive Women (CEW) Australia (appointed January 2020)

Rahoul Chowdry  INDEPENDENT NON-EXECUTIVE DIRECTOR
BCom, FCA

Rahoul was appointed to the AMP Limited Board as a non-executive director in January 2020. He is a member of the Remuneration, Nomination, 
Audit and Risk Committees and was appointed as Chairman of the Risk Committee in May 2020. At the same time, he was appointed to the 
AMP Bank Board and is a member of its Audit Committee and the Chairman of the Risk Committee.

 
 
 
 
 
 
 
38

Directors’ report
for the year ended 31 December 2021

EXPERIENCE
Rahoul has over 40 years’ experience in professional services, advising complex multinational organisations in Australia and overseas.

He is currently a Senior Advisor at Minter Ellison and is a member of the Audit and Risk Committee of the firm’s Partnership Board. Between 
January 2018 and June 2021 he was Partner and National Leader of Minter Ellison’s financial services practice in Australia and leader of the 
risk consulting practice. Prior to this, Rahoul was a Senior Partner at PwC for almost 30 years, where he undertook a number of leadership 
roles, delivering audit, assurance, and risk consulting services to major financial institutions in Australia, Canada and the United Kingdom.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES: None

GOVERNMENT AND COMMUNITY INVOLVEMENT
 – Member, Reserve Bank of Australia, Audit Committee (appointed February 2018)

Mike Hirst  INDEPENDENT NON-EXECUTIVE DIRECTOR
BCom, SFF

Mike was appointed to the AMP Limited Board as a non-executive director in July 2021 and is a member of the Audit, Nomination, Risk and 
Remuneration Committees. At the same time, Mike was appointed to the AMP Bank Limited Board and its Audit and Risk Committees.

EXPERIENCE
Mike has more than 40 years of experience in board and senior executive leadership roles within retail banking, treasury, funds management 
and financial markets.

He was the Managing Director of Bendigo and Adelaide Bank from 2009 to 2018 and prior to this worked in senior executive and management 
positions with Colonial Limited, Westpac Banking Corporation and Chase AMP Bank.

Mike served as Deputy Chairman of the Treasury Corporation of Victoria and previously held non-executive directorships with Austraclear 
Limited, Colonial First State, Rural Bank and Barwon Health Limited.

He was a Commissioner on the Federal Government’s National COVID-19 Commission Advisory Board, a member of the Federal Government’s 
Financial Sector Advisory Council and was Deputy Chairman of the Australian Bankers Association.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES:
 – Non-executive director of AMCIL Limited (appointed January 2019)

 – Non-executive director of Butn Limited (appointed September 2020)

DIRECTORSHIPS OF OTHER COMPANIES:
 – Non-executive director of GMHBA Limited (appointed July 2018)

GOVERNMENT AND COMMUNITY INVOLVEMENT
 – Deputy Chairman of Racing Victoria (appointed October 2016)

 – Member of the Australian Institute of Company Directors (appointed April 2003)

 –

Senior Fellow of FINSIA (appointed September 2003)

 – Honorary Member of the Business Council of Australia (appointed July 2018)

Kate McKenzie  INDEPENDENT NON-EXECUTIVE DIRECTOR
BA, LLB, GAICD

Kate was appointed to the AMP Limited Board as a non-executive director in November 2020 and is a member of the Audit, Nomination, 
Risk and Remuneration Committees. At the same time, Kate was appointed to the AMP Bank Board and its Audit and Risk Committees.

EXPERIENCE
Kate has more than 25 years of experience in other board and senior executive leadership roles.

She is currently non-executive director of NBN Co., becoming the Chair of NBN Co. on 1 January 2022, and Stockland Corporation Limited 
and has previously served on the boards of Allianz Australia, Foxtel, Telstra Ventures, Sydney Water and Workcover. Kate was the Chief 
Executive Officer of Chorus, the New Zealand telecommunication group, listed on the ASX and NZX, from February 2017 to December 2019, 
and held several executive roles at Telstra, including as Chief Operating Officer, prior to this.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES: 
 –

Stockland Corporation Limited (appointed December 2019)

 – Healius Ltd (appointed February 2021)

GOVERNMENT AND COMMUNITY INVOLVEMENT 
 – Member, Chief Executive Women (CEW) Australia (January 2006)

38

Directors’ report

for the year ended 31 December 2021

EXPERIENCE

Rahoul has over 40 years’ experience in professional services, advising complex multinational organisations in Australia and overseas.

He is currently a Senior Advisor at Minter Ellison and is a member of the Audit and Risk Committee of the firm’s Partnership Board. Between 

January 2018 and June 2021 he was Partner and National Leader of Minter Ellison’s financial services practice in Australia and leader of the 

risk consulting practice. Prior to this, Rahoul was a Senior Partner at PwC for almost 30 years, where he undertook a number of leadership 

roles, delivering audit, assurance, and risk consulting services to major financial institutions in Australia, Canada and the United Kingdom.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES: None

GOVERNMENT AND COMMUNITY INVOLVEMENT

 – Member, Reserve Bank of Australia, Audit Committee (appointed February 2018)

Mike Hirst  INDEPENDENT NON-EXECUTIVE DIRECTOR

BCom, SFF

Mike was appointed to the AMP Limited Board as a non-executive director in July 2021 and is a member of the Audit, Nomination, Risk and 

Remuneration Committees. At the same time, Mike was appointed to the AMP Bank Limited Board and its Audit and Risk Committees.

EXPERIENCE

and financial markets.

Mike has more than 40 years of experience in board and senior executive leadership roles within retail banking, treasury, funds management 

He was the Managing Director of Bendigo and Adelaide Bank from 2009 to 2018 and prior to this worked in senior executive and management 

positions with Colonial Limited, Westpac Banking Corporation and Chase AMP Bank.

Mike served as Deputy Chairman of the Treasury Corporation of Victoria and previously held non-executive directorships with Austraclear 

Limited, Colonial First State, Rural Bank and Barwon Health Limited.

He was a Commissioner on the Federal Government’s National COVID-19 Commission Advisory Board, a member of the Federal Government’s 

Financial Sector Advisory Council and was Deputy Chairman of the Australian Bankers Association.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES:

 – Non-executive director of AMCIL Limited (appointed January 2019)

 – Non-executive director of Butn Limited (appointed September 2020)

DIRECTORSHIPS OF OTHER COMPANIES:

 – Non-executive director of GMHBA Limited (appointed July 2018)

GOVERNMENT AND COMMUNITY INVOLVEMENT

 – Deputy Chairman of Racing Victoria (appointed October 2016)

 – Member of the Australian Institute of Company Directors (appointed April 2003)

 –

Senior Fellow of FINSIA (appointed September 2003)

 – Honorary Member of the Business Council of Australia (appointed July 2018)

Kate McKenzie  INDEPENDENT NON-EXECUTIVE DIRECTOR

BA, LLB, GAICD

EXPERIENCE

Kate was appointed to the AMP Limited Board as a non-executive director in November 2020 and is a member of the Audit, Nomination, 

Risk and Remuneration Committees. At the same time, Kate was appointed to the AMP Bank Board and its Audit and Risk Committees.

Kate has more than 25 years of experience in other board and senior executive leadership roles.

She is currently non-executive director of NBN Co., becoming the Chair of NBN Co. on 1 January 2022, and Stockland Corporation Limited 

and has previously served on the boards of Allianz Australia, Foxtel, Telstra Ventures, Sydney Water and Workcover. Kate was the Chief 

Executive Officer of Chorus, the New Zealand telecommunication group, listed on the ASX and NZX, from February 2017 to December 2019, 

and held several executive roles at Telstra, including as Chief Operating Officer, prior to this.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES: 

 –

Stockland Corporation Limited (appointed December 2019)

 – Healius Ltd (appointed February 2021)

GOVERNMENT AND COMMUNITY INVOLVEMENT 

 – Member, Chief Executive Women (CEW) Australia (January 2006)

John O’Sullivan  INDEPENDENT NON-EXECUTIVE DIRECTOR
BA, LLB, LLM, FAICD

John was appointed to the AMP Limited Board in June 2018. He was appointed a member of the Audit, Nomination, Risk and Remuneration 
Committees in January 2019.

In February 2019, John was appointed to the AMP Bank Board and as a member of its Audit and Risk Committees.

EXPERIENCE
John has over 40 years experience in the legal and financial services sectors in Australia. He started his career at Freehill Hollingdale & Page 
(Herbert Smith Freehills), later becoming a partner at the firm where he was recognised as one of Australia’s leading corporate and mergers 
and acquisitions lawyers.

From 2003 to 2008, John was General Counsel of the Commonwealth Bank of Australia before spending ten years at Credit Suisse Australia 
where he was Executive Chairman, Investment Banking and Capital Markets, Australia until February 2018. John is a member of the 
Takeovers Panel. He holds a Bachelor of Laws and Bachelor of Arts from the University of Sydney and a Master of Laws from the University 
of London.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES: None

GOVERNMENT AND COMMUNITY INVOLVEMENT
 –

Ambassador of the Australian Indigenous Education Foundation (appointed 2008)

 – Director of Serendipity Capital Holdings Limited (appointed April 2020)

Michael Sammells  INDEPENDENT NON-EXECUTIVE DIRECTOR
BBus, FCPA, GAICD

Michael was appointed to the AMP Limited Board as a non-executive director in March 2020. He is the Chairman of the Remuneration 
Committee and a member of the Audit, Nomination and Risk Committees. In March 2020, Michael was also appointed to the AMP Bank 
Board and is a member of its Audit and Risk Committees.

EXPERIENCE
Michael has over 35 years of professional experience, with significant experience in senior executive financial and commercial roles.  
His experience as Chief Financial Officer spans over 20 years from 1999 to 2019, where he held this role in government, private and ASX 
listed companies.

Michael is also a non-executive director of Sigma Healthcare Limited and has served on numerous private boards for the last 13 years.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES:
Sigma Healthcare Limited (appointed February 2020)
 –

Andrea Slattery  INDEPENDENT NON-EXECUTIVE DIRECTOR
BAcc, MCom, FCPA, FCA, FSSA, FAICD, GCB.D 

Andrea was appointed to the AMP Limited Board as a non-executive director in February 2019 and is a member of the Audit, Nomination, 
Risk and Remuneration Committees. At the same time, she was appointed to the AMP Bank Limited Board and its Audit and Risk Committees. 
She was appointed Chair of the AMP Limited and AMP Bank Audit Committees in May 2019.

EXPERIENCE
Andrea has substantial experience as a non-executive director and senior executive in the financial services, retirement and superannuation, 
government relations, clean energy & low emissions technologies, infrastructure and professional services sectors with expertise in strategic, 
digital and corporate governance transformation and ESG, spanning more than 29 years. 

Andrea was the managing director and CEO of the SMSF Association for 14 years from 2003 to 2017, which she co-founded. Prior to this, 
Andrea was a financial adviser, as well as founding her own tax consulting and advisory business. Andrea attained the Global Competent 
Boards ESG (GCB.D) in 2021.

Her previous Government Advisory Committee appointments include, the Federal Government’s Innovation Investment Partnership, 
Stronger Super Peak Consultative Group, Superannuation Advisory Group, the Future of Financial Advice, the Shadow Ministry’s 
Infrastructure and Innovation and Superannuation and Industry Partnerships.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES: 
 –

Argo Global Listed Infrastructure (appointed April 2015)

 –

Centrepoint Alliance Limited (November 2018 – January 2019)

GOVERNMENT AND COMMUNITY INVOLVEMENT
 – Director of Clean Energy Finance Corporation (appointed February 2018)

 – Deputy Chairman of Woomera Prohibited Area Advisory Board (appointed July 2019)

39

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40

Directors’ report
for the year ended 31 December 2021

Alexis George  CHIEF EXECUTIVE OFFICER
BCom, FCA, GAICD

Alexis George was appointed Chief Executive Officer (CEO) of AMP Limited on 2 August 2021. She is responsible for leading the AMP business.

Alexis was appointed to the AMP Limited Board and AMP Bank Limited Board on 11 August 2021.

EXPERIENCE
Alexis has more than 25 years’ experience in the financial services industry in Australia and overseas. She spent seven years at ANZ, most 
recently as the Deputy Chief Executive Officer, working to drive group-wide strategic initiatives in addition to responsibility for shared 
service centres and banking services.

As the Group Executive Wealth Australia, Alexis led ANZ’s ~$4 billion wealth divestment program, including the separation and sale of its 
life insurance and superannuation businesses.

Prior to ANZ, Alexis spent ten years with ING Group in a number of senior roles including CEO Czech Republic and Slovakia responsible for 
banking, insurance and funds management and Regional COO Asia responsible for product, marketing, technology and operations.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES: None 

GOVERNMENT AND COMMUNITY INVOLVEMENT 
 – Member, Chief Executive Women (CEW) Australia (October 2016)

Attendance at board and committee meetings 

The AMP Limited Board met 25 times during the year ended 31 December 2021. The Chair and directors also attended other meetings, 
including board committee meetings, special purpose committees, strategy sessions and working groups. The Chair and directors also 
frequently attended meetings of subsidiary boards and committees, special purpose committees, and working groups of which they were 
not a director or member during the year.

The table below shows details of attendance by directors of AMP Limited at meetings of boards, committees and working groups of which 
they were members during the year ended 31 December 2021. Any voluntary attendances by directors in the capacity as observers are not 
included in the table below:

Board/committee

Held/attended

Debra Hazelton

Rahoul Chowdry

John O’Sullivan

Michael Sammells

Andrea Slattery

Kate McKenzie

Mike Hirst 4

Alexis George 5

Francesco De Ferrari 6

AMP Limited 
Board 
Meetings1

Audit 
Committee

Risk 
Committee

Nomination 
Committee

Remuneration 
Committee

Subsidiary 
board and 
committee 
meetings2

Additional 
Committees3

A

25

25

25

25

25

25

12

10

13

B

25

25

25

25

25

24

12

10

10

A

4

4

4

4

4

4

2

–

–

B

4

4

4

4

4

4

2

–

–

A

7

7

7

7

7

7

3

–

–

B

7

7

7

7

7

7

3

–

–

A

4

4

4

4

4

4

2

–

–

B

4

4

4

4

4

4

2

–

–

A

6

6

6

6

6

6

3

–

–

B

6

6

6

6

6

5

3

–

–

A

5

–

–

4

–

–

–

–

–

B

5

–

–

4

–

–

–

–

–

B

2

11

15

13

6

0

0

–

–

Column A –  indicates the number of meetings held while the director was a member of the board/committee. Directors may, and frequently do, attend 

meetings as observers if they are not a member of the board/committee.

Column B –  indicates the number of those meetings attended.
1  Where board and committee meetings of AMP Limited and AMP Bank Limited were held concurrently, only one meeting has been recorded.
2  Subsidiary board and committee meetings refer to meetings of the following board and committee main-subsidiary: AMP Capital Holdings Limited.
3  Additional committees were convened during the year on matters including the portfolio review, due diligence, and financial results.
4  Mike Hirst was appointed as a director of AMP Limited effective 1 July 2021.
5  Alexis George was appointed Chief Executive Officer of AMP Limited effective 2 August 2021 and as Managing Director on 11 August 2021.
6  Francesco De Ferrari resigned as Managing Director of AMP Limited effective 30 June 2021.

40

Directors’ report

for the year ended 31 December 2021

Alexis George  CHIEF EXECUTIVE OFFICER

BCom, FCA, GAICD

EXPERIENCE

service centres and banking services.

life insurance and superannuation businesses.

Alexis George was appointed Chief Executive Officer (CEO) of AMP Limited on 2 August 2021. She is responsible for leading the AMP business.

Alexis was appointed to the AMP Limited Board and AMP Bank Limited Board on 11 August 2021.

Alexis has more than 25 years’ experience in the financial services industry in Australia and overseas. She spent seven years at ANZ, most 

recently as the Deputy Chief Executive Officer, working to drive group-wide strategic initiatives in addition to responsibility for shared 

As the Group Executive Wealth Australia, Alexis led ANZ’s ~$4 billion wealth divestment program, including the separation and sale of its 

Prior to ANZ, Alexis spent ten years with ING Group in a number of senior roles including CEO Czech Republic and Slovakia responsible for 

banking, insurance and funds management and Regional COO Asia responsible for product, marketing, technology and operations.

DIRECTORSHIPS OF OTHER ASX LISTED COMPANIES: None 

GOVERNMENT AND COMMUNITY INVOLVEMENT 

 – Member, Chief Executive Women (CEW) Australia (October 2016)

Attendance at board and committee meetings 

The AMP Limited Board met 25 times during the year ended 31 December 2021. The Chair and directors also attended other meetings, 

including board committee meetings, special purpose committees, strategy sessions and working groups. The Chair and directors also 

frequently attended meetings of subsidiary boards and committees, special purpose committees, and working groups of which they were 

not a director or member during the year.

The table below shows details of attendance by directors of AMP Limited at meetings of boards, committees and working groups of which 

they were members during the year ended 31 December 2021. Any voluntary attendances by directors in the capacity as observers are not 

included in the table below:

Audit 

Risk 

Nomination 

Remuneration 

committee 

Committee

Committee

Committee

Committee

meetings2

Additional 

Committees3

Board/committee

Held/attended

Debra Hazelton

Rahoul Chowdry

John O’Sullivan

Michael Sammells

Andrea Slattery

Kate McKenzie

Mike Hirst 4

Alexis George 5

Francesco De Ferrari 6

AMP Limited 

Board 

Meetings1

A

25

25

25

25

25

25

12

10

13

B

25

25

25

25

25

24

12

10

10

A

4

4

4

4

4

4

2

–

–

B

4

4

4

4

4

4

2

–

–

A

7

7

7

7

7

7

3

–

–

B

7

7

7

7

7

7

3

–

–

A

4

4

4

4

4

4

2

–

–

B

4

4

4

4

4

4

2

–

–

A

6

6

6

6

6

6

3

–

–

B

6

6

6

6

6

5

3

–

–

Subsidiary 

board and 

A

5

–

–

4

–

–

–

–

–

B

5

–

–

4

–

–

–

–

–

B

2

11

15

13

6

0

0

–

–

Column A –  indicates the number of meetings held while the director was a member of the board/committee. Directors may, and frequently do, attend 

meetings as observers if they are not a member of the board/committee.

Column B –  indicates the number of those meetings attended.

1  Where board and committee meetings of AMP Limited and AMP Bank Limited were held concurrently, only one meeting has been recorded.

2  Subsidiary board and committee meetings refer to meetings of the following board and committee main-subsidiary: AMP Capital Holdings Limited.

3  Additional committees were convened during the year on matters including the portfolio review, due diligence, and financial results.

4  Mike Hirst was appointed as a director of AMP Limited effective 1 July 2021.

5  Alexis George was appointed Chief Executive Officer of AMP Limited effective 2 August 2021 and as Managing Director on 11 August 2021.

6  Francesco De Ferrari resigned as Managing Director of AMP Limited effective 30 June 2021.

COMPANY SECRETARY DETAILS
Details of the company secretary of AMP Limited as at the date of this report, including her qualifications and experience, are set out below.

Marissa Bendyk, General Counsel, Corporate Governance & Group Company Secretary
LLB (Hons), BCom (Accounting), GAICD

Marissa was appointed as the Company Secretary for AMP Limited on 6 May 2019 and is also secretary of several other AMP group 
companies. Before joining AMP, Marissa worked at APA Group and King & Wood Mallesons focusing on corporate governance, mergers 
and acquisitions, and corporate and commercial law.

INDEMNIFICATION AND INSURANCE OF DIRECTORS AND OFFICERS
Under its constitution, the company indemnifies, to the extent permitted by law, all current and former officers of the company (including 
the non-executive directors) against any liability (including the costs and expenses of defending actions for an actual or alleged liability) 
incurred in their capacity as an officer of the company. This indemnity is not extended to current or former employees of the AMP group 
against liability incurred in their capacity as an employee, unless approved by the AMP Limited Board.

During, and since the end of, the financial year ended 31 December 2021, the company maintained, and paid premiums for, directors’ and 
officers’ and company reimbursement insurance for the benefit of all of the officers of the AMP group (including each director, secretary 
and senior manager of the company) against certain liabilities as permitted by the Corporations Act 2001. The insurance policy prohibits 
disclosure of the nature of the liabilities covered, the amount of the premium payable and the limit of liability.

In addition, the company and each of the current and former directors are parties to deeds of indemnity, insurance and access. Those deeds 
provide that:

 –

 –

 –

 –

the directors will have access to board papers and specified records of the company (and of certain other companies) for their period 
of office and for at least 10 (or, in some cases, seven) years after they cease to hold office (subject to certain conditions);

the company indemnifies the directors to the extent permitted by law, and to the extent and for the amount that the relevant director 
is not otherwise entitled to be, and is not actually, indemnified by another person;

the indemnity covers liabilities (including legal costs) incurred by the relevant director in their capacity as a current or former director 
of the company, or as a director of any AMP group company or an AMP representative to an external company; and 

the company will maintain directors’ and officers’ insurance cover for the directors, to the extent permitted by law, for the period 
of their office and for at least 10 years after they cease to hold office.

INDEMNIFICATION OF AUDITORS
To the extent permitted by law, the company has agreed to indemnify its auditor, Ernst & Young, as part of the terms of its audit 
engagement agreement, against claims by third parties arising from the audit, other than where the claim is determined to have resulted 
from any negligent, wrongful or wilful act or omission by or of Ernst & Young. No payment has been made to indemnify Ernst & Young 
during or since the financial year ended 31 December 2021.

REMUNERATION DISCLOSURES
The remuneration arrangements for AMP directors and senior executives are outlined in the remuneration report which forms part of the 
directors’ report for the year ended 31 December 2021.

Directors’ and senior executives’ interests in AMP Limited shares, performance rights and options are also set out in the remuneration 
report on the following pages.

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42

REMUNERATION 
REPORT

Our Board and Executive KMP, as 
leaders, are united in their recognition 
of AMP’s historical significance, their 
strong understanding of the business 
challenges faced and their drive and 
motivation to transform the business.

Dear fellow shareholder
In the 2021 financial year, enormous 
efforts were made to drive far-reaching 
and necessary changes within AMP. They 
were made against an external backdrop 
of another year heavily impacted by the 
new variants of the global COVID-19 
pandemic, with long periods punctuated 
by lockdowns. There were also internal 
pressures and complexities created by 
the need to conduct the portfolio review, 
which concluded in April 2021, a significant 
shift in strategic direction and a change 
in Chief Executive Officer (CEO) partway 
through the group’s transformation.

New direction and stability
I am pleased, therefore, to report that new 
levels of energy, stability and clear direction 
have been brought to AMP under the 
stewardship of its new CEO, Alexis George. 
The promotion, hiring and retention of high-
calibre and respected senior executives, 
who are outstanding leaders in their fields, 
were successfully achieved. This includes 
the appointment of Scott Hartley in January 
as CEO Australian Wealth Management 
and Shawn Johnson in June 2021 as CEO 
AMP Capital and the recent appointment 
of Felicia Trewin as Chief Technology Officer, 
who will be joining us in March 2022. 

Our Board and Executive KMP are united 
in their recognition of AMP’s historical 
significance, their strong understanding of 
the business challenges faced and their drive 
and motivation to transform the business. 

Most importantly, like the Board, they are 
focused on rebuilding value, trust and 
confidence in the business, and are moving 
at pace to make this happen. 

Year in review 
Despite some executive departures, the 
overall performance of AMP tracked at 
61.5% against the 2021 target scorecard. 

This is a solid result, particularly 
considering external factors (eg COVID 
pandemic, unpredictability of market 
and economic factors, consumer shifts) 
and internal decisions (eg demerger, 
Infrastructure Debt sale, impairments, 
leadership changes) including uncertainty 
from ongoing operating model change.

The most notable and significant 
achievements during 2021 were:

 –

 –

 –

 –

The successful hiring and retention 
of business leaders with proven track 
records to the executive team

The laying of foundations and 
delivering to date to the demerger 
timetable to create two separate, 
streamlined and agile businesses 
– a new and reinvigorated AMP Limited 
and Private Markets

The completion of the sale of the 
remaining stake in Resolution Life 
and the agreed divestments of other 
non-core businesses – global equities, 
fixed income and infrastructure debt

The core bank system was simplified 
and modernised, and we more 
strongly aligned our advice network, 
invested in the North platform and 
repriced the Master Trust and MySuper 
products, the delivery of ~$130 million 
in cost reductions and improvement 
in culture.

The scorecard objectives, measures and 
targets are set at the start of the year 
and relate to weighted long-term goals 
to improve financials, boost client care, 
drive strategic priorities and significantly 
lift both risk management and leadership. 
Of the total scorecard targets set for 2021, 
51% are financial and 49% non-financial 
measurements, of which many are lead 
indicators of sustainable future financial 
performance such as strategy, culture, 
leadership, reputation and risk.

REMUNERATION REPORT 
CONTENTS 

1  Remuneration snapshot 

44

2   Detailed background on 

the remuneration strategy 
and framework 

50

3   Performance and 
reward outcomes  

4   Remuneration 
governance 

5   Executive shareholdings 

and contracts 

6   Non-Executive Director 
fees and shareholding 
requirements 

7  Statutory tables 

53

58

60

62

63

W42

REMUNERATION 

REPORT

Our Board and Executive KMP, as 

leaders, are united in their recognition 

of AMP’s historical significance, their 

strong understanding of the business 

challenges faced and their drive and 

motivation to transform the business.

Dear fellow shareholder

In the 2021 financial year, enormous 

efforts were made to drive far-reaching 

and necessary changes within AMP. They 

were made against an external backdrop 

of another year heavily impacted by the 

new variants of the global COVID-19 

pandemic, with long periods punctuated 

by lockdowns. There were also internal 

pressures and complexities created by 

the need to conduct the portfolio review, 

which concluded in April 2021, a significant 

shift in strategic direction and a change 

in Chief Executive Officer (CEO) partway 

through the group’s transformation.

New direction and stability

I am pleased, therefore, to report that new 

levels of energy, stability and clear direction 

have been brought to AMP under the 

stewardship of its new CEO, Alexis George. 

The promotion, hiring and retention of high-

calibre and respected senior executives, 

who are outstanding leaders in their fields, 

were successfully achieved. This includes 

the appointment of Scott Hartley in January 

as CEO Australian Wealth Management 

and Shawn Johnson in June 2021 as CEO 

AMP Capital and the recent appointment 

of Felicia Trewin as Chief Technology Officer, 

who will be joining us in March 2022. 

Our Board and Executive KMP are united 

in their recognition of AMP’s historical 

significance, their strong understanding of 

the business challenges faced and their drive 

and motivation to transform the business. 

Most importantly, like the Board, they are 

focused on rebuilding value, trust and 

confidence in the business, and are moving 

at pace to make this happen. 

Year in review 

Despite some executive departures, the 

overall performance of AMP tracked at 

61.5% against the 2021 target scorecard. 

This is a solid result, particularly 

considering external factors (eg COVID 

pandemic, unpredictability of market 

and economic factors, consumer shifts) 

and internal decisions (eg demerger, 

Infrastructure Debt sale, impairments, 

leadership changes) including uncertainty 

from ongoing operating model change.

The most notable and significant 

achievements during 2021 were:

 –

The successful hiring and retention 

of business leaders with proven track 

records to the executive team

 –

The laying of foundations and 

delivering to date to the demerger 

timetable to create two separate, 

streamlined and agile businesses 

– a new and reinvigorated AMP Limited 

and Private Markets

 –

The completion of the sale of the 

remaining stake in Resolution Life 

and the agreed divestments of other 

non-core businesses – global equities, 

fixed income and infrastructure debt

 –

The core bank system was simplified 

and modernised, and we more 

strongly aligned our advice network, 

invested in the North platform and 

repriced the Master Trust and MySuper 

products, the delivery of ~$130 million 

in cost reductions and improvement 

in culture.

The scorecard objectives, measures and 

targets are set at the start of the year 

and relate to weighted long-term goals 

to improve financials, boost client care, 

drive strategic priorities and significantly 

lift both risk management and leadership. 

Of the total scorecard targets set for 2021, 

51% are financial and 49% non-financial 

measurements, of which many are lead 

indicators of sustainable future financial 

performance such as strategy, culture, 

leadership, reputation and risk.

REMUNERATION REPORT 

CONTENTS 

1  Remuneration snapshot 

44

2   Detailed background on 

the remuneration strategy 

and framework 

3   Performance and 

reward outcomes  

4   Remuneration 

governance 

5   Executive shareholdings 

and contracts 

6   Non-Executive Director 

fees and shareholding 

requirements 

7  Statutory tables 

50

53

58

60

62

63

In addition, with AMP’s respectable 
underlying full-year results, the total score 
achieved was due to the strategically 
significant work undertaken, in large part, 
by our renewed and strengthened executive 
team during 2H21.

2021 incentive outcomes
In determining the 2021 group incentive 
pool, the Board was highly cognisant of the 
shareholder experience and the impacts of 
organisational instability during the first half 
of 2021. This was caused by previous poor 
customer experiences as well as reputation-
related events, the portfolio review and the 
announcement of Francesco De Ferrari’s 
departure. These factors clearly weighed 
on AMP’s reputation and share price.

It is important to highlight the tremendous 
work and dedication of AMP’s employees, 
who were significantly stretched at many 
times during the year, yet consistently strove 
to provide improved care to customers. 
I wish to personally thank them for their 
significant contributions to the business 
during this difficult and challenging period.

Therefore, considering a holistic view of 
performance, the risk overlay and the risk 
metrics included in the scorecard, the Board 
determined to set an incentive pool of 
70% of target (excluding AMP Capital). We 
aimed to balance the need to reward, retain 
and motivate employees, acknowledging 
strategic outcomes delivered in 2021, 
while also recognising and aligning to the 
disappointing shareholder experience. As 
AMP works its way through this strategically 
important and challenging time, the 
judgement between rewarding and retaining 
high-quality executives and the shareholder 
experience represents some challenges.

The incentive pool for Executive KMP is 
50% of target, of which 40% will be paid 
in cash in April 2022 and 60% delivered 
in share rights, that vest over three 
years for the CEO and over two years for 
Executive KMP. Individual allocations vary 
based on time in role and performance.

Furthermore, the Board determined that 
the former CEO will not receive a STI 
allocation for 2021.

There were no long term incentive (LTI) 
plans due to be tested in 2021; therefore, no 
LTI vested in 2021. Subject to shareholder 
approval at the AGM in May 2022, 
performance rights under the LTI program 
will be granted.

Based on our continued commitment 
to provide greater transparency and 
disclosure, we provided details on the 2021 
scorecard and STI outcomes in Sections 1.4, 
1.5, 3.2 and 3.5 of this report. 

Executive remuneration 
framework
The shareholder vote against the 2019 
Remuneration Report was taken very 
seriously by the Board. As a result, we 
consulted with shareholders, proxy advisers 
and other shareholder representatives. 
We listened carefully to concerns along the 
way and acted on them.

As outlined in last year’s Remuneration 
Report, a consistent and simplified 
executive remuneration framework was 
developed during 2020 and applied from 
1 January 2021, outlined in Section 1.3.

The Chair’s fees were reduced from 
$660,000 to $561,000 and NEDs’ base fees 
were reduced from $240,000 to $204,000 
per annum (inclusive of superannuation 
contributions). 

With the demerger underway, no 
amendments are proposed to the 
framework for 2022. Nevertheless, it is the 
Board’s intention to review key aspects of 
executive remuneration on a regular basis 
to ensure the structure and methodology 
remain aligned with our remuneration 
principles while supporting the 
reinvigoration and growth of the new AMP. 

Post the demerger, we will review and 
ensure compliance with the Financial 
Accountability Regime and APRA’s 
remuneration prudential standard 
(CPS 511) for implementation in 2023.

One-off events outside the 
2021 remuneration framework

CEO’s sign-on award

We are delighted Alexis George, one the 
country’s most experienced and respected 
leaders in wealth and banking, joined AMP 
as CEO in August 2021. A competitive 
remuneration package was developed to 
recognise remuneration forgone in leaving 
her roles as ANZ Banking Group’s Deputy 
CEO and Group Executive of its wealth arm, 
with a sign-on equity award with a face 
value of $4.091 million, tranches of which 
will vest over the next four years. Part of the 
sign-on equity, to the value of $1.32 million, 
vested during 2021 and Alexis George also 
received $732,500 in cash in lieu of STI 
forgone at her previous employer. 

Full details of Alexis George’s sign-on awards 
and Francesco De Ferrari’s exit arrangements 
can also be found in Section 1.6.

Retention awards 

In 2020, during the portfolio review, to provide 
enhanced stability and continuity across 
the business, the Board granted one-off 
retention awards to critical Executive KMP. 
This also recognised key executives’ additional 
workloads as a result of the portfolio review.

When the concept was first considered, 
extensive consultation with shareholders 
and proxy advisors was undertaken. They 
expressed their general dislike of such 
payments, however, understood and 
recognised the challenging and unique 
situation facing AMP.

As detailed in the 2020 Remuneration 
Report, the retention awards totalled 
$3.89 million. On 31 October 2021, 60% of 
the award was paid in cash. The remaining 
40% was delivered in share rights that will 
vest on 31 October 2024.

Non-Executive Director 
remuneration
As previously announced, the Board 
reviewed the Chair and Non-Executive 
Director fees and determined there would 
be a 15% reduction to all fees effective 
1 August 2021 to reflect the sale of AMP Life. 

Non-Executive Director fees will be reviewed 
again following completion of the demerger.

People and culture strategy
As we continue our drive to improve 
AMP’s culture, uplifting our performance 
framework and practices across AMP are an 
important part of the reset. The framework 
places equal emphasis on results (“the 
what”) and behaviours (“the how”), linking 
strategy, goals, performance outcomes 
and remuneration. We are launching 
a new performance management approach 
in 2022 in conjunction with the roll out 
of a new system: PeopleCONNECT.

Other actions undertaken during 2021 
included: completion of the Group’s 2021 
action plan, following an in-depth review 
of workplace conduct, which will continue 
in 2022; launching a new inclusion and 
diversity policy; and uplifting workplace 
relations capability.

A set of non-negotiable actions were 
implemented, they include: delivering 
inclusive leadership training for all AMP 
employees; ensuring a consistent approach 
to workplace conduct management, 
including taking a person-centred approach 
to conduct matters and the application of 
consequences; and establishing succession 
and retention plans for critical roles.

During 2021, we commenced our journey 
towards a simpler, purpose-led AMP. 
Importantly, we are taking an inclusive and 
participative approach with employees and 
customers to develop our new purpose and 
values. We expect to launch these in 1H22. 
The approach has engaged more than 30% 
of the workforce in face-to-face workshops, 
giving our people the opportunity to share 
in open conversations about the past, 
current experiences and envisage a positive 
future. Furthermore, frequent messages 
from Alexis George have been well received 
and the executive team is focused on 
leading by example. Regular employee 
surveys show evidence of this, with 
improved trust in leadership, and renewed 
confidence in the direction of the business.

We appreciate and welcome feedback 
from our stakeholders and will continue 
to engage with you as we transform and 
grow post demerger.

On behalf of the Board, I would like 
to thank you for your support as an AMP 
shareholder and invite you to read the full 
report in detail.

Michael Sammells  
Chair, Remuneration Committee

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44

Remuneration report

This report details the remuneration framework and outcomes for Key Management Personnel (KMP) of AMP 
Limited for the year ended 31 December 2021. It has been prepared and audited in accordance with the disclosure 
requirements of the Corporations Act 2001.

1 

SECTION

REMUNERATION SNAPSHOT

1.1 

KEY MANAGEMENT PERSONNEL 

Name

Executive KMP  

Alexis George

David Cullen

Position

Chief Executive Officer

Group General Counsel

James Georgeson

Chief Financial Officer 

Term as KMP

2 August 2021

Full year

Full year

Chief Executive Officer, Australian Wealth Management 

11 January 2021

Scott Hartley

Shawn Johnson

Rebecca Nash

Sean O’Malley

Phil Pakes

Chief Executive Officer, AMP Capital 

Chief People Officer 

Group Executive, AMP Bank

Chief Risk Officer

Former Executive KMP

Francesco De Ferrari 1 

Chief Executive Officer 

Helen Livesey 2

Blair Vernon 3

Non-executive Directors

Debra Hazelton 

Rahoul Chowdry 

Michael Hirst

Group Executive, People and Corporate Affairs

Chief Executive Officer, AMP New Zealand

Chair

Non-Executive Director

Non-Executive Director

Kathryn McKenzie 

Non-Executive Director

John O’Sullivan

Non-Executive Director

Michael Sammells 

Non-Executive Director

Andrea Slattery

Non-Executive Director

28 June 2021

15 November 2021

15 November 2021

Full year

30 June 2021 

15 November 2021 

31 December 2020

Full year

Full year

1 July 2021

Full year

Full year

Full year

Full year

1  Francesco De Ferrari’s formal termination date was 25 December 2021. Termination payment details are included in Section 1.6 and table 7.1 of this report.
2  Helen Livesey’s formal termination date was 1 January 2022. Termination payment details are included in Section 1.6 and table 7.1 of this report. 
3  Blair Vernon was included in the 2020 Remuneration Report while acting as Chief Executive Officer, AMP Australia (AMPA). AMP has determined that 

the Chief Executive Officer, AMP New Zealand role is not KMP as the position does not have the authority and responsibility for planning, directing and 
controlling the activities of the entity, directly or indirectly due to the New Zealand business not being of a size that is material to the overall results of AMP.

1.2 

SHAREHOLDER FEEDBACK ON 2020 REMUNERATION REPORT

At the conclusion of the 2021 AGM, 76.18% of votes were in support of the remuneration report, with positive feedback received on 
improvements in the structure, content and layout of the remuneration report providing greater clarity than previous versions. However, 
some important points were raised. 

Shareholder feedback

Board response

LTI design, including more 
performance measures

Board discretion

The current LTI design aligns to standard market practice, the Board will consider the 
a second performance measure to the LTI for 2023 subject to compliance with CPS 511.

The Board exercises discretion to apply remuneration consequences to executives 
with overall accountability for matters arising in their business units with adverse risk, 
customer and/or reputational impacts. Along with a range of measures, the Board 
considers individual performance or conduct that has an in-year impact on STI awarded.

Transparency

The Board remains committed to providing greater clarity and detail in the disclosure 
especially as it relates to the STI outcomes.

44

Remuneration report

This report details the remuneration framework and outcomes for Key Management Personnel (KMP) of AMP 

Limited for the year ended 31 December 2021. It has been prepared and audited in accordance with the disclosure 

requirements of the Corporations Act 2001.

1.3 

2021 REMUNERATION FRAMEWORK

The following diagram illustrates the remuneration framework applied to AMP Limited Executive KMP during 2021 and announced 
in the 2020 Remuneration Report. It is underpinned by the remuneration governance, risk management and consequence management 
frameworks and is subject to overall AMP Board discretion. The rationale for the remuneration framework has been to strengthen 
and simplify AMP’s overall approach to remuneration. In addition, it was developed to work effectively within the context of AMP’s 
transformation. With the variable pay and extensive deferral included in the awards, emphasis is placed on the shareholder experience 
and compliance with regulatory frameworks and guidelines, including BEAR.

OUR REMUNERATION PRINCIPLES

Market competitive 
to attract the 
right people

Reflect our values 
behaviours and 
expectations

Differentiate for 
performance and 
adjust for risk

Linked to strategy 
and sustainable 
value creation 

Balance interests 
of clients people 
and shareholders

ELEMENT

PURPOSE

AWARD MIX

TARGET 

TIME FRAME

OUR REMUNERATION FRAMEWORK

Fixed Remuneration 
FR

Short Term Incentive  
STI

Long Term Incentive 
LTI

Market competitive to 
attract and retain talent

Takes executive skill and 
experience into account 

Cash: Reward for 
achieving key financial 
and non-financial 
priorities that progress 
the strategy

Equity: Encourage 
retention and monitor 
latent risk related 
to the performance 
period

Align reward to 
shareholder success 
with upside for superior 
performance relative 
to market peers

Cash

40% cash

60% equity

Market median and 
relevant peer group

Target is 100% of FR 1

Max is 200% of Target

n/a

Cash paid in relevant year

Equity deferred over two to three years

Equity rights  
at face value 

Up to 100% of FR in 
performance rights

Three-year performance 
period and additional 
one-year restriction

Based on Total 
Shareholder Return 
(TSR) relative to ASX 100 
Financial Organisations 
ex AREITs over a three-
year performance 
period with further 
12-month restriction

At the conclusion of the 2021 AGM, 76.18% of votes were in support of the remuneration report, with positive feedback received on 

improvements in the structure, content and layout of the remuneration report providing greater clarity than previous versions. However, 

1  Chief Risk Officer (CRO) target is 70% of FR (max is 200% of target or 140% of FR).

VESTING

On award

CEO: 
33.4% in year two, 33.3% in years three and four

Group Executive KMP: 
50% in year two, 50% in year three

James Georgeson

Chief Financial Officer 

Chief Executive Officer, Australian Wealth Management 

11 January 2021

1 

SECTION

Name

Executive KMP  

Alexis George

David Cullen

Scott Hartley

Shawn Johnson

Rebecca Nash

Sean O’Malley

Phil Pakes

REMUNERATION SNAPSHOT

1.1 

KEY MANAGEMENT PERSONNEL 

Position

Chief Executive Officer

Group General Counsel

Chief Executive Officer, AMP Capital 

Chief People Officer 

Group Executive, AMP Bank

Chief Risk Officer

Francesco De Ferrari 1 

Chief Executive Officer 

Group Executive, People and Corporate Affairs

Chief Executive Officer, AMP New Zealand

Former Executive KMP

Helen Livesey 2

Blair Vernon 3

Non-executive Directors

Debra Hazelton 

Rahoul Chowdry 

Michael Hirst

Chair

Non-Executive Director

Non-Executive Director

Kathryn McKenzie 

Non-Executive Director

John O’Sullivan

Non-Executive Director

Michael Sammells 

Non-Executive Director

Andrea Slattery

Non-Executive Director

Term as KMP

2 August 2021

Full year

Full year

28 June 2021

15 November 2021

15 November 2021

Full year

30 June 2021 

15 November 2021 

31 December 2020

Full year

Full year

1 July 2021

Full year

Full year

Full year

Full year

1  Francesco De Ferrari’s formal termination date was 25 December 2021. Termination payment details are included in Section 1.6 and table 7.1 of this report.

2  Helen Livesey’s formal termination date was 1 January 2022. Termination payment details are included in Section 1.6 and table 7.1 of this report. 

3  Blair Vernon was included in the 2020 Remuneration Report while acting as Chief Executive Officer, AMP Australia (AMPA). AMP has determined that 

the Chief Executive Officer, AMP New Zealand role is not KMP as the position does not have the authority and responsibility for planning, directing and 

controlling the activities of the entity, directly or indirectly due to the New Zealand business not being of a size that is material to the overall results of AMP.

1.2 

SHAREHOLDER FEEDBACK ON 2020 REMUNERATION REPORT

some important points were raised. 

Shareholder feedback

Board response

LTI design, including more 

performance measures

Board discretion

The current LTI design aligns to standard market practice, the Board will consider the 

a second performance measure to the LTI for 2023 subject to compliance with CPS 511.

The Board exercises discretion to apply remuneration consequences to executives 

with overall accountability for matters arising in their business units with adverse risk, 

customer and/or reputational impacts. Along with a range of measures, the Board 

considers individual performance or conduct that has an in-year impact on STI awarded.

Transparency

The Board remains committed to providing greater clarity and detail in the disclosure 

especially as it relates to the STI outcomes.

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46

Remuneration report

1.4 

2021 SCORECARD AND OUTCOMES

PRIORITIES

Deliver 
financials

Think client 
first

Strategic 
priorities

Manage  
risk

Leadership

WHAT 60%

HOW 40%

2021 
OBJECTIVES

	Drive group P&L 
performance 

	Drive client 
outcomes 

	Effectively 

manage return 
profile 

	Drive client 
engagement

	Improve market 

reputation

	Drive net new 

business 

	Client 

remediation 
program 

   Financially aligned objective

	Maximise 

shareholder 
value – portfolio 
review 

	Reinvent wealth 
management in 
Australia

	Repivot asset 

management to 
private markets 

	Grow NZ 
franchise 

	Create simpler, 
leaner business

	Operate within 
risk appetite

	Drive employee 
engagement

	Strengthen three 
lines of defence

	Improve risk 

culture

	Promote diverse 
and inclusive 
culture

	Succession 

planning and 
strength of 
executive team

WEIGHTING

30%

15%

15%

20%

20%

PERCENTAGE 
OF 
OBJECTIVES 
ACHIEVED

SCORECARD 
RESULT

STI 
POOL

BOARD 
DISCRETION 
OVERLAY

0%

94%

 90%

 80%

90%

61.5%

AMP STI Pool 70%1 of Target 2

Executive KMP STI Pool 50% of Target

The Board considered a number of factors including the risk overlay and shareholder experience 
and determined that funding the pool at this level is appropriate and equitably rewards the 
contribution of employees 

1  The STI incentive pool excludes AMP Capital which is delivered through a profit share arrangement.
2  Where target is the midpoint of the overall incentive opportunity.

1.4 

2021 SCORECARD AND OUTCOMES

1.5 

ACTUAL REMUNERATION REALISED IN 2021

Under AMP’s remuneration framework, executives are eligible to receive a mix of fixed remuneration, STI (delivered 40% in cash and 60% 
deferred in share rights) and LTI.

The table below sets out the remuneration actually received by the CEO and Executive KMP as at 31 December 2021 and the value of any 
equity awarded in prior years (either as deferred STI and/or LTI) vesting during 2021. 

This information differs from the statutory remuneration table which presents remuneration in accordance with Australian Accounting 
Standards. Statutory disclosures are included in Section 7.1.

Fixed 1
$

Cash STI 2
$

714,192

172,000

–

–

Short term benefits

Retention 
Payments 3
$

Vested 
equity 4
$

Sign-on 
awards 5
$

Benefits 6
$

1,316,759

732,500

–

–

– 

Executive KMP

Alexis George

David Cullen

James Georgeson

Scott Hartley

Shawn Johnson

Rebecca Nash7

Sean O'Malley7

Phil Pakes

Year

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

750,000

180,000

450,000

182,223

739,481

–

–

203,892

750,000

186,000

450,000

745,792

–

875,342

206,000

–

–

486,712

274,000

–

–

634,658

114,400

–

–

556,438

111,600

–

700,000

520,219

–

tbd8

–

–

–

–

–

–

–

–

–

–

420,000

–

33,419

48,726

–

–

–

– 

–

–

–

 –

–

– 

Total 
Remuneration 
received

$

2,935,451

–

1,569,641

943,373

1,420,419

796,018

1,185,870

–

804,493

–

749,404

–

669,677

– 

1,132,339

520,219

–

–

7,418

 –

1,000

1,800

104,528

–

43,781

–

346

–

1,639

–

12,339

– 

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1  Fixed remuneration (FR) received reflects the time in role during 2021. For Rebecca Nash and Sean O’Malley, FR received also includes amounts received 

prior to their appointments.

2  Cash STI paid during the relevant year is based on outcomes related to the applicable year’s performance and reflected for the relevant reporting period. 

Cash STI represents 40% of the total STI awarded and the remaining 60% will be delivered in share rights in April 2022. 

3  The cash component of the Portfolio Review retention awards granted in 2020 were paid on 31 October 2021 to Executive KMP at that time.
4  The value of vested equity awards was calculated based on the units which vested multiplied by the five-day volume weighted average price (VWAP) 
up to and including the vesting date of each award. The table also includes the portion of Alexis George’s sign-on awards that vested during 2021. 
5  The CEO Alexis George received sign-on cash to the value of $732,500 in December 2021. Full details of the sign-on awards are provided in Section 1.6.
6  Other benefits may include non-monetary benefits and any related FBT exempt benefits and FBT payable benefits, for example car related expenses, 

insurances, professional memberships and subscriptions.

7  The FR for Rebecca Nash and Sean O’Malley reflects their pro rated FR in their current KMP and prior non-KMP roles. 
8  The STI amount is to be determined but will be within the range of zero to a cap of 58% of his target STI opportunity of $490,000.

46

Remuneration report

PRIORITIES

Deliver 

financials

Think client 

first

Strategic 

priorities

Manage  

risk

Leadership

WHAT 60%

HOW 40%

	Operate within 

	Drive employee 

risk appetite

engagement

	Strengthen three 

	Promote diverse 

lines of defence

and inclusive 

	Improve risk 

culture

culture

	Succession 

planning and 

strength of 

executive team

	Drive group P&L 

	Drive client 

performance 

outcomes 

	Effectively 

manage return 

profile 

	Drive client 

engagement

	Improve market 

reputation

	Drive net new 

business 

	Client 

remediation 

program 

	Maximise 

shareholder 

value – portfolio 

review 

	Reinvent wealth 

management in 

Australia

	Repivot asset 

management to 

private markets 

	Grow NZ 

franchise 

	Create simpler, 

leaner business

   Financially aligned objective

WEIGHTING

30%

15%

15%

20%

20%

0%

94%

 90%

 80%

90%

61.5%

AMP STI Pool 70%1 of Target 2

Executive KMP STI Pool 50% of Target

The Board considered a number of factors including the risk overlay and shareholder experience 

and determined that funding the pool at this level is appropriate and equitably rewards the 

contribution of employees 

1  The STI incentive pool excludes AMP Capital which is delivered through a profit share arrangement.

2  Where target is the midpoint of the overall incentive opportunity.

2021 

OBJECTIVES

PERCENTAGE 

OF 

OBJECTIVES 

ACHIEVED

SCORECARD 

RESULT

STI 

POOL

BOARD 

DISCRETION 

OVERLAY

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48

Remuneration report

1.6 

KEY NON-FRAMEWORK RELATED EVENTS

Details 

Alexis George, CEO 

Alexis George was appointed as the new Chief Executive Officer and commenced on 2 August 2021. Remuneration included: 

 –

 –

 –

 –

Salary (including superannuation) $1.715 million.

Sign-on equity award with a face value of $4.091 million delivered in AMP equity vesting over four years to replace existing incentive 
arrangements that were foregone with previous employer. On 22 November 2021, the portion vested, see Sections 7.3 and 7.4. 

% of 
Total Award

Number Vested

Lapsed

Value at 
vesting

$512,315

Performance

–

$191,938

Absolute TSR CAGR of more than 8%

–

–

122,010

$452,611

Relative TSR at 64.3 percentile

Share rights

Performance rights

Performance rights

13%

5%

15%

507,243

109,038

448,130

Performance period 2 August – 22 November 2021 with TSR of 8.49%

She received $732,500 in cash to replace STI foregone.

She will participate in the LTI grant for 2022 subject to the grant being approved by shareholders at the AGM in May 2022.

Francesco De Ferrari, Former CEO

AMP agreed a mutual separation with Francesco De Ferrari effective 30 June 2021. The final termination date was 25 December 2021. 
He received the following payments:

 –

 –

 –

Payment in lieu of six months notice.

Payment of $300,000 (less applicable tax) in respect of the additional work that was provided to the AMP Capital business throughout 2021.

Relocation allowance of $377,000 before tax.

 – No STI outcome was awarded for 2021.

 –

Eligible to retain a pro rata portion of the 2019 LTI award and Transformation Incentive award based on time elapsed from the grant 
date to termination date. The awards will remain on foot in accordance with the original terms of offer and performance hurdles tested 
on the vesting date. The remaining balance of both awards will lapse. 

 –

Eligible to retain all other unvested incentive awards, held on foot in accordance with the original terms of offer, see Sections 7.3 and 7.4. 

The former CEO was not granted a LTI or a retention award in 2021. 

Shawn Johnson, CEO AMP Capital

Shawn Johnson was appointed as AMPC CEO and commenced on 28 June 2021. Remuneration arrangements include:

 –

 –

Annual fixed remuneration of $950,000 including superannuation. 

Eligible to participate in an annual incentive with the opportunity to receive a discretionary annual award of up to 1.2% of the AMP 
Capital modified profit of which 60% will be deferred and vest over two years.

 –

Eligible to participate in an equity plan in Private Markets after listing. 

He did not receive any equity awards under the AMP Limited Equity Incentive Plans.

Helen Livesey, Group Executive People and Corporate Affairs

Helen Livesey ceased as KMP on 15 November 2021 with a termination date of 1 January 2022. Redundancy payments include:

 –

 –

 –

 –

 –

Payment in lieu of balance of twelve months notice.

Provision of other benefits required by law.

A pro-rated portion of the unvested Transformation Incentive award will lapse, and the remaining balance is retained in accordance 
with plan rules and subject to original terms.

Eligible to retain all other unvested incentive awards, held on foot in accordance with the original terms of offer, see Sections 7.3 and 7.4.

STI outcome for 2021 of $300,000 paid in cash. It represents 35% of the pro rated target STI opportunity, see Sections 3.5 and 7.1.

Retention awarded in 2020 and paid in 2021

As indicated in the 2020 Remuneration Report, the Board awarded selected retention awards to key individuals to maintain stability 
through the portfolio review. The cash portion (60%) of these awards were paid on 31 October 2021 and the remaining (40%) delivered 
as share rights that vest in October 2024, see Sections 1.5, 7.1 and 7.3.

48

Remuneration report

1.6 

KEY NON-FRAMEWORK RELATED EVENTS

1.7 

LOOKING FORWARD 2022

Details 

Alexis George, CEO 

 –

 –

 –

 –

 –

 –

 –

 –

 –

 –

 –

 –

 –

 –

Alexis George was appointed as the new Chief Executive Officer and commenced on 2 August 2021. Remuneration included: 

Salary (including superannuation) $1.715 million.

Sign-on equity award with a face value of $4.091 million delivered in AMP equity vesting over four years to replace existing incentive 

arrangements that were foregone with previous employer. On 22 November 2021, the portion vested, see Sections 7.3 and 7.4. 

Share rights

Performance rights

Performance rights

Total Award

Number Vested

Lapsed

% of 

13%

5%

15%

507,243

109,038

448,130

–

–

$191,938

Absolute TSR CAGR of more than 8%

122,010

$452,611

Relative TSR at 64.3 percentile

Performance

–

Value at 

vesting

$512,315

Performance period 2 August – 22 November 2021 with TSR of 8.49%

She received $732,500 in cash to replace STI foregone.

She will participate in the LTI grant for 2022 subject to the grant being approved by shareholders at the AGM in May 2022.

AMP agreed a mutual separation with Francesco De Ferrari effective 30 June 2021. The final termination date was 25 December 2021. 

Payment of $300,000 (less applicable tax) in respect of the additional work that was provided to the AMP Capital business throughout 2021.

Francesco De Ferrari, Former CEO

He received the following payments:

Payment in lieu of six months notice.

Relocation allowance of $377,000 before tax.

 – No STI outcome was awarded for 2021.

 –

Eligible to retain a pro rata portion of the 2019 LTI award and Transformation Incentive award based on time elapsed from the grant 

date to termination date. The awards will remain on foot in accordance with the original terms of offer and performance hurdles tested 

on the vesting date. The remaining balance of both awards will lapse. 

 –

Eligible to retain all other unvested incentive awards, held on foot in accordance with the original terms of offer, see Sections 7.3 and 7.4. 

The former CEO was not granted a LTI or a retention award in 2021. 

Shawn Johnson, CEO AMP Capital

Shawn Johnson was appointed as AMPC CEO and commenced on 28 June 2021. Remuneration arrangements include:

Annual fixed remuneration of $950,000 including superannuation. 

Eligible to participate in an annual incentive with the opportunity to receive a discretionary annual award of up to 1.2% of the AMP 

Capital modified profit of which 60% will be deferred and vest over two years.

 –

Eligible to participate in an equity plan in Private Markets after listing. 

He did not receive any equity awards under the AMP Limited Equity Incentive Plans.

Helen Livesey, Group Executive People and Corporate Affairs

Helen Livesey ceased as KMP on 15 November 2021 with a termination date of 1 January 2022. Redundancy payments include:

Payment in lieu of balance of twelve months notice.

Provision of other benefits required by law.

with plan rules and subject to original terms.

A pro-rated portion of the unvested Transformation Incentive award will lapse, and the remaining balance is retained in accordance 

Eligible to retain all other unvested incentive awards, held on foot in accordance with the original terms of offer, see Sections 7.3 and 7.4.

STI outcome for 2021 of $300,000 paid in cash. It represents 35% of the pro rated target STI opportunity, see Sections 3.5 and 7.1.

Retention awarded in 2020 and paid in 2021

As indicated in the 2020 Remuneration Report, the Board awarded selected retention awards to key individuals to maintain stability 

through the portfolio review. The cash portion (60%) of these awards were paid on 31 October 2021 and the remaining (40%) delivered 

as share rights that vest in October 2024, see Sections 1.5, 7.1 and 7.3.

Remuneration framework

No changes to the remuneration framework are proposed for 2022.

The Board will continue to review its approach to executive remuneration on a regular basis and will consult with shareholders for 
feedback. Any adjustments will seek to ensure the structure and methodology remain aligned with our remuneration principles 
whilst supporting the growth of the business. We will also review for compliance with the Financial Accountability Regime and APRA’s 
remuneration prudential standard CPS 511 during 2022 for implementation in 2023.

Treatment of unvested equity at the demerger

The Board has approved an approach for the treatment of the unvested shares and rights at the time of demerger. The treatment is based 
on the principle that employees should be treated fairly and in line with shareholders at the point of the demerger. The performance 
measures should continue to operate as intended. The treatment is also consistent with market practice and the approach used in other 
recent demergers.

2022 scorecard

For 2022, we are making changes to the scorecard to ensure that the process is simpler, more transparent and drives an improved, 
performance-oriented and aligned business. While the key result areas remain consistent, their labels, respective weightings, along with 
the objectives and measures are changing. In addition, principles have been established to inform the development of the scorecard, 
to improve clarity and alignment, and increase focus on the successful achievement of the critical objectives. 1

SCORECARD PRINCIPLES ARE:

 –

 –

 –

 –

Be clear on strategic priorities

 –

Focus on fewer objectives and measures

Increase focus on customer and people

 – Quantitative or meaningful qualitative measures

Provide a whole of AMP perspective

Balance shareholder and regulator requirements

 –

 –

Scorecard is easy to communicate to employees and externally

Cascade key result areas and objectives

Key result areas

Objectives

Metric

Customer

  Improve our brand and reputation

Reputational score RepTrak

  Deliver to our customers

Customer NPS

20%

People

20%

Strategy

20%

Finance 

30%

Risk

10%

100%

  Improve employee engagement

eSat progress target

  Build an inclusive culture

Inclusion index progress target

Gender diversity tracking to target for senior executives

  Grow the Bank

  Grow the Platform business

  Complete the demerger

  Simplify the business

  Manage return on equity

  Improve profitability

Mortgage book growth

Net cashflow

Tracking to plan

Achieve target total cost base

Return on equity (RoE)

NPAT (statutory)

NPAT (underlying)

  Operate within risk appetite

95–100% compliance within stated risk appetite, and 
action plans where appropriate

  Embed risk culture

Risk culture self-assessment

The overall AMP performance scorecard outcome is subject to Board discretion and a risk overlay

1  In early 2022, AMP will be introducing a new Performance Management approach through a new human resource information system: PeopleCONNECT.

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Remuneration report

2 

SECTION

DETAILED BACKGROUND ON THE  
REMUNERATION STRATEGY AND FRAMEWORK

2.1 

REMUNERATION STRATEGY

The goal of the AMP remuneration strategy is to align performance, ensure prudent risk management and reward outcomes. It is designed 
to support the attraction, retention and reward of high-performing talent required to deliver strong client outcomes, sustained returns to 
shareholders and foster an environment where our employees can thrive. At the beginning of each year the Board sets the scorecard for the 
year to support the achievement of the business strategy. The scorecard consists of five key strategic priorities as outlined below and the 
Board determines the appropriate objectives, metrics and targets. These are then cascaded to business units and achievement is assessed 
on overall, business unit, team and individual performance. Outcomes awarded under our remuneration framework reflect both what our 
strategy seeks to deliver and how it is delivered, as performance assessment explicitly considers not only the strategic priorities delivered, 
but also relies on the visible demonstration of our desired culture, behaviours and conduct expectations. The remuneration principles 
provide AMP with the flexibility to address the challenges in attracting and retaining talent, remaining competitive and differentiating for 
performance. These principles are reviewed on a regular basis to ensure they remain fit for purpose and will be used by the Board in annual 
assessments of the effectiveness of AMP’s remuneration strategy and framework.

OUR REMUNERATION PRINCIPLES

Market competitive 
to attract the 
right people

Reflect our values 
behaviours and 
expectations

Differentiate for 
performance and 
adjust for risk

Linked to strategy 
and sustainable 
value creation 

Balance interests 
of clients, people 
and shareholders

1. 
AMP PURPOSE

2. 
AMP STRATEGY

3. 
BUSINESS UNIT 
STRATEGY

AWM

Bank

NZWM

AMPC

4. 
STRATEGIC 
PRIORITIES

5. 
DELIVER 
AND TRACK

6. 
PERFORMANCE 
ASSESSMENT

7. 
REWARD

Deliver 
financials

Think 
client first

Strategic 
priorities

Manage 
risk

Plan

What

 – Set AMP scorecard 

AMP scorecard

for year ahead

 – Set business area 
scorecard aligned 
to AMP scorecard

Track

 – Track progress 

quarterly

 – Review and 

overlay qualitative 
risk assessment 
quarterly

Business unit 
scorecard

Individual 
performance 
assessment 

How

Values and 
behaviours

Personal risk 
management

Leadership

Report

 – Report progress 

to Board quarterly

Enabling Functions

Operating rhythms to check in, assess, course correct, including setting 
and tracking of stretch goals

8. 
SHAREHOLDER 
EXPERIENCE

Long term incentive through performance rights

Demonstrate desired conduct and risk behaviours

The Board 
determines the 
AMP incentive 
pool based on a 
holistic assessment 
of company 
performance

The CEO can 
determine if any 
adjustments 
will be made for 
business units

Individual outcomes 
based on AMP 
incentive pool 
and individual 
performance 
assessment

Vested based on 
relative TSR

50

Remuneration report

2 

SECTION

DETAILED BACKGROUND ON THE  

REMUNERATION STRATEGY AND FRAMEWORK

2.1 

REMUNERATION STRATEGY

The goal of the AMP remuneration strategy is to align performance, ensure prudent risk management and reward outcomes. It is designed 

to support the attraction, retention and reward of high-performing talent required to deliver strong client outcomes, sustained returns to 

shareholders and foster an environment where our employees can thrive. At the beginning of each year the Board sets the scorecard for the 

year to support the achievement of the business strategy. The scorecard consists of five key strategic priorities as outlined below and the 

Board determines the appropriate objectives, metrics and targets. These are then cascaded to business units and achievement is assessed 

on overall, business unit, team and individual performance. Outcomes awarded under our remuneration framework reflect both what our 

strategy seeks to deliver and how it is delivered, as performance assessment explicitly considers not only the strategic priorities delivered, 

but also relies on the visible demonstration of our desired culture, behaviours and conduct expectations. The remuneration principles 

provide AMP with the flexibility to address the challenges in attracting and retaining talent, remaining competitive and differentiating for 

performance. These principles are reviewed on a regular basis to ensure they remain fit for purpose and will be used by the Board in annual 

assessments of the effectiveness of AMP’s remuneration strategy and framework.

OUR REMUNERATION PRINCIPLES

Market competitive 

Reflect our values 

to attract the 

right people

behaviours and 

expectations

Differentiate for 

performance and 

adjust for risk

Linked to strategy 

and sustainable 

value creation 

Balance interests 

of clients, people 

and shareholders

AMP PURPOSE

1. 

2. 

3. 

AMP STRATEGY

BUSINESS UNIT 

STRATEGY

AWM

Bank

NZWM

AMPC

8. 

SHAREHOLDER 

EXPERIENCE

4. 

STRATEGIC 

PRIORITIES

5. 

DELIVER 

AND TRACK

6. 

PERFORMANCE 

ASSESSMENT

7. 

REWARD

Deliver 

financials

Think 

client first

Strategic 

priorities

Manage 

risk

Plan

What

 – Set AMP scorecard 

AMP scorecard

for year ahead

 – Set business area 

scorecard aligned 

to AMP scorecard

Track

 – Track progress 

quarterly

 – Review and 

overlay qualitative 

risk assessment 

quarterly

 – Report progress 

to Board quarterly

Business unit 

scorecard

Individual 

performance 

assessment 

How

Values and 

behaviours

Personal risk 

management

Leadership

Report

The Board 

determines the 

AMP incentive 

pool based on a 

holistic assessment 

of company 

performance

The CEO can 

determine if any 

adjustments 

will be made for 

business units

Individual outcomes 

based on AMP 

incentive pool 

and individual 

performance 

assessment

Vested based on 

relative TSR

Enabling Functions

and tracking of stretch goals

Operating rhythms to check in, assess, course correct, including setting 

Long term incentive through performance rights

Demonstrate desired conduct and risk behaviours

2.2 

REMUNERATION FRAMEWORK DETAILS

Based on shareholder feedback received in 2020, the Board reviewed the executive remuneration framework and introduced a new 
simplified framework in 2021 to respond to the concerns previously raised via stakeholder feedback and to align better with market 
practice. The framework is summarised in Section 1.2. More detail on the 2021 short and long term incentives is outlined below. 
The Board also considers the shareholder experience, employee performance and applies a risk overlay in determining the reward outcome.

2021 SHORT TERM INCENTIVE

OVERVIEW

STI is the at-risk remuneration component designed to motivate and reward for performance during 2021.

AWARD 
DETERMINATION

STIs are determined with reference to the performance of AMP relative to the scorecard, and Executive KMP 
individual performance and behaviours. The final outcome and incentive pool is at the Board’s discretion based on:

 –

A scorecard comprising financials, clients, strategic, risk management, and leadership priorities and objectives 
that supports AMP’s risk management framework; and

 –

Behaviour in line with AMP’s desired culture, conduct and risk appetite.

STI OPPORTUNITY

Target STI opportunity is 100% of fixed remuneration (FR) for the CEO and Executive KMP (70% of FR for the CRO).  
Maximum STI opportunity is 200% target.

DELIVERY

40% of the STI award is delivered as cash and 60% is deferred into equity.

Deferred STI is delivered as conditional share rights that represents the right to receive a fully-paid ordinary AMP 
share for nil consideration subject to continued employment at the time of vesting.

VESTING PERIOD

CEO 

Executive KMP

2021

Performance 
period

2022

Cash

2023

33.4%

50%

2024

33.3%

50%

2025

33.3%

–

FORFEITURE (MALUS)

The Board has the ability to adjust unvested equity (including downwards to zero) in a range of circumstances, 
such as protecting financial soundness or responding to unexpected or unintended consequences that were 
unforeseen (such as material risk management breaches, unexpected financial losses, reputational damage 
or regulatory non-compliance).

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Remuneration report

2.2 

REMUNERATION FRAMEWORK DETAILS  continued

2021 LONG TERM INCENTIVE

OVERVIEW

LTI awards are granted annually by the Board in the form of performance rights that vest subject to a relative 
Total Shareholder Return (TSR) against a peer group.

LTI OPPORTUNITY

The allocation value of LTI awards that was granted during 2021 to Executive KMP:

 –

 –

100% of FR for Executive KMP.

70% of FR for the Chief Risk Officer.

ALLOCATION 
METHODOLOGY

Face value with the number of performance rights granted based on the Volume Weighted Average Price (VWAP) 
of shares during the ten-trading day period up to 1 January.

PERFORMANCE 
PERIOD

PERFORMANCE 
HURDLES

1 January 2021 to 31 January 2023 with a further one year restriction period subject to continued service.

Measure
The 2021 LTI award is subject to a relative TSR performance hurdle, where AMP’s TSR performance is ranked 
relative to companies in a peer group. The peer group is defined as the S&P/ASX 100 financial companies 
excluding A-REITs as at 1 January 2021.

Companies that are no longer part of the index at the end of the performance period (for instance, due 
to acquisition or delisting) may be removed from the peer group.

Test
Percentile Rank Achieved

< 50th percentile

50th percentile

Proportion of Award Vesting

0%

50%

> 50th percentile and < 75th percentile

50% plus 2% for each additional percentile  
(rounded to the nearest whole percentile)

≥ 75th percentile

100%

Vesting
Vesting of LTI is subject to an continued employment with AMP at the vesting date.

Unvested rights will lapse if an executive resigns before the performance hurdles are tested. Should an executive 
cease employment for any other reason, any unvested rights will be retained and vest in the ordinary course 
subject to the original performance conditions.

RETESTING

There are no opportunities to retest performance hurdles.

DIVIDEND 
ENTITLEMENTS

No dividend is paid or payable on any unvested rights or vested and unexercised rights.

FORFEITURE (MALUS)

The Board retains the discretion to adjust downwards the unvested portion of any LTI award, including to zero.

52

Remuneration report

2.2 

REMUNERATION FRAMEWORK DETAILS  continued

2021 LONG TERM INCENTIVE

OVERVIEW

LTI awards are granted annually by the Board in the form of performance rights that vest subject to a relative 

Total Shareholder Return (TSR) against a peer group.

LTI OPPORTUNITY

The allocation value of LTI awards that was granted during 2021 to Executive KMP:

 –

 –

100% of FR for Executive KMP.

70% of FR for the Chief Risk Officer.

Face value with the number of performance rights granted based on the Volume Weighted Average Price (VWAP) 

of shares during the ten-trading day period up to 1 January.

1 January 2021 to 31 January 2023 with a further one year restriction period subject to continued service.

ALLOCATION 

METHODOLOGY

PERFORMANCE 

PERIOD

PERFORMANCE 

HURDLES

Measure

The 2021 LTI award is subject to a relative TSR performance hurdle, where AMP’s TSR performance is ranked 

relative to companies in a peer group. The peer group is defined as the S&P/ASX 100 financial companies 

excluding A-REITs as at 1 January 2021.

Companies that are no longer part of the index at the end of the performance period (for instance, due 

to acquisition or delisting) may be removed from the peer group.

Percentile Rank Achieved

Proportion of Award Vesting

Test

< 50th percentile

50th percentile

≥ 75th percentile

Vesting

> 50th percentile and < 75th percentile

50% plus 2% for each additional percentile  

(rounded to the nearest whole percentile)

0%

50%

100%

Vesting of LTI is subject to an continued employment with AMP at the vesting date.

Unvested rights will lapse if an executive resigns before the performance hurdles are tested. Should an executive 

cease employment for any other reason, any unvested rights will be retained and vest in the ordinary course 

subject to the original performance conditions.

RETESTING

There are no opportunities to retest performance hurdles.

DIVIDEND 

ENTITLEMENTS

No dividend is paid or payable on any unvested rights or vested and unexercised rights.

FORFEITURE (MALUS)

The Board retains the discretion to adjust downwards the unvested portion of any LTI award, including to zero.

3 

SECTION

PERFORMANCE AND REWARD OUTCOMES

3.1 

SUMMARY OF 2021 FINANCIAL PERFORMANCE

The table below illustrates AMP’s performance over the past five years and the remuneration outcomes.

Financial results 

Profit (loss) after tax attributable to shareholders ($m) 

Net profit after tax (underlying) ($m) 1

Cost to income ratio (%) 

Shareholder outcomes 

Total dividend (cents per share) 

Share price at 31 December ($) 

Remuneration outcomes

Relative TSR percentile 2

LTI vesting outcome (% of grant) 

Average STI received by KMP (as % of maximum opportunity)

2017

2018

2019

2020

2021

848

1,040 

46.2 

29 

 5.19

27th

0 

58

28

680

55.8

14

2.45 

8th

0

0

(2,467)

439

66.0

0

1.91

0

0

23

177

233

75.7

10

1.56

0

0

0

(252)

356

71.3

0

1.01

n/a

n/a

19.5

1  NPAT (underlying) represents shareholder attributable net profit or loss after tax excluding market adjustments, accounting mismatches and non-recurring 

revenue and expenses. 

2  No LTI grants were tested during 2021.

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3.2 

PERFORMANCE OBJECTIVES AND ASSESSMENT

As part of the Board’s commitment to provide increased transparency regarding the financial and non-financial 
objectives, detailed below are objectives and measures used to assess company and executive performance. 
The strategy is underpinned by five key priorities, which have objectives, metrics and targets that were set at the 
beginning of 2021. These form the overall scorecard and achievements against these objectives were used by the 
Board as a key input to determine the incentive pool (excluding AMP Capital). 

OUR 2021 PERFORMANCE SCORECARD

Deliver 
financials

OBJECTIVE

METRIC

Drive Group P&L performance

NPAT (Statutory) 

WEIGHTING

% 
ACHIEVED

WEIGHTED 
OUTCOME

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

30%

0%

0%

Effectively manage return profile

Return on Equity 

Financial performance for 2021 was 
assessed on statutory NPAT (-$252m) 
and RoE (-0.6%), both significantly below 
target driven by several unplanned 
events: impairments; cost of the APRA 
enforceable undertaking and other remediations; and demerger costs. This was partly offset by the gain on Real Estate, NZ Precinct JV 
and MoneyBrilliant. 

ACHIEVEMENT

Significantly below

Exceeded

Achieved

Below

The underlying businesses performed well benefiting from strong performance fees in AMP Capital, higher general insurance profits 
in NZWM, benefits due to Mastertrust price change delays, reversal of the COVID-19 credit loss provision and strong cost discipline. 

Think  
client first

OBJECTIVE

METRIC

Drive client outcomes

% FUM delivering  
above benchmark

WEIGHTING

% 
ACHIEVED

WEIGHTED 
OUTCOME

ACHIEVEMENT

15%

94%

14%

AMP achieved targets in relation to NPS at 
40, Reptrak at 55 (its strongest reputation 
score since the Royal Commission) and 
the client remediation review was 100% 
complete ahead of time with the last 
payments due early 2022.

FUM performance against benchmarks was 
not achieved but remains a key focus and 
improved later in 2021.

Overall, the Net New Business metrics were 
not achieved: 

 – NZWM: Net Cash below target 

following KiwiSaver outflows.

 –

 –

 –

AWM: Net cashflows below target due 
to outflows from Asgard, PPS and AMP 
Flexible Super, partly offset by inflows 
to North platform. 

Bank: Mortgage volumes grew but 
were slightly below target.

AMPC: Below target outcome due 
to the exit of AMP Capital Diversified 
Property Fund and fundraising delays. 

Significantly below

Below

Achieved

Exceeded

Drive client engagement

ACHIEVEMENT

Client NPS  
(operational)

Significantly below

Below

Achieved

Exceeded

Improve market reputation

Drive improvement  
in RepTrak score

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

Drive net new business

ACHIEVEMENT

Aus. WM NCF; AMP Bank Growth; 
NZWM NCF; AMPC NRA

Significantly below

Below

Achieved

Exceeded

Client remediation program

% program  
completed

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

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Remuneration report

3.2 

PERFORMANCE OBJECTIVES AND ASSESSMENT

As part of the Board’s commitment to provide increased transparency regarding the financial and non-financial 

objectives, detailed below are objectives and measures used to assess company and executive performance. 

The strategy is underpinned by five key priorities, which have objectives, metrics and targets that were set at the 

beginning of 2021. These form the overall scorecard and achievements against these objectives were used by the 

Board as a key input to determine the incentive pool (excluding AMP Capital). 

OUR 2021 PERFORMANCE SCORECARD

Deliver 

financials

OBJECTIVE

METRIC

Drive Group P&L performance

NPAT (Statutory) 

WEIGHTING

% 

ACHIEVED

WEIGHTED 

OUTCOME

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

Effectively manage return profile

Return on Equity 

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

enforceable undertaking and other remediations; and demerger costs. This was partly offset by the gain on Real Estate, NZ Precinct JV 

The underlying businesses performed well benefiting from strong performance fees in AMP Capital, higher general insurance profits 

in NZWM, benefits due to Mastertrust price change delays, reversal of the COVID-19 credit loss provision and strong cost discipline. 

30%

0%

0%

Financial performance for 2021 was 

assessed on statutory NPAT (-$252m) 

and RoE (-0.6%), both significantly below 

target driven by several unplanned 

events: impairments; cost of the APRA 

and MoneyBrilliant. 

Think  

client first

WEIGHTING

% 

15%

ACHIEVED

94%

WEIGHTED 

OUTCOME

14%

AMP achieved targets in relation to NPS at 

40, Reptrak at 55 (its strongest reputation 

score since the Royal Commission) and 

the client remediation review was 100% 

complete ahead of time with the last 

payments due early 2022.

FUM performance against benchmarks was 

not achieved but remains a key focus and 

improved later in 2021.

Overall, the Net New Business metrics were 

not achieved: 

 – NZWM: Net Cash below target 

following KiwiSaver outflows.

 –

AWM: Net cashflows below target due 

to outflows from Asgard, PPS and AMP 

Flexible Super, partly offset by inflows 

to North platform. 

 –

Bank: Mortgage volumes grew but 

were slightly below target.

 –

AMPC: Below target outcome due 

to the exit of AMP Capital Diversified 

Property Fund and fundraising delays. 

OBJECTIVE

METRIC

Drive client outcomes

ACHIEVEMENT

% FUM delivering  

above benchmark

Significantly below

Below

Achieved

Exceeded

Drive client engagement

ACHIEVEMENT

Client NPS  

(operational)

Significantly below

Below

Achieved

Exceeded

Improve market reputation

Drive improvement  

in RepTrak score

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

Drive net new business

ACHIEVEMENT

Aus. WM NCF; AMP Bank Growth; 

NZWM NCF; AMPC NRA

Significantly below

Below

Achieved

Exceeded

Client remediation program

% program  

completed

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

Strategic 
priorities

WEIGHTING

% 
ACHIEVED

WEIGHTED 
OUTCOME

15%

90% 13.5%

OBJECTIVE

METRIC

Maximise shareholder value 
through Portfolio Review

Completion of Portfolio Review 
to maximise shareholder value

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

Most of the strategic priority targets were 
achieved except for fundraising in the 
infra debt platform and net new business 
numbers in WMNZ.

Reinvent Wth Mgmt. 
in Australia
ACHIEVEMENT

Accelerate North FUM 
growth

Portfolio review
Completed in early 2021 and the Board 
determined to demerge AMP Capital. 
Operational Separation was achieved in 
Dec 2021, with legal separation targeted 
for June 2022 once we receive support 
from the regulators.

Reinvent wealth management 
Reshape advice is on target and 
completed. 

AMP Bank mortgages grew strongly 
driven by the Broker channel 
performing well.

AMP organisation model simplification 
continued through project Hudson 
and Operational Separation and 
is focused on a simpler, purpose-led 
AMP after demerger.

Repivot asset management
AMP Capital announced the sale of GEFI, 
the transfer of MAG to AWM, developed 
growth strategy for Infrastructure and 
Real Estate, and plan to deliver the target 
cost base.

Fundraising in the infrastructure debt 
platform is below target and slower than 
anticipated due to the need to respond 
to market challenges and uncertainty 
surrounding demerger announcement. 

Create a simpler leaner business
AMP made considerable progress 
implementing the target number of 
actions in response to the Conduct review 
findings and building foundations for an 
inclusive, high-performing culture. 

The Cost Out Program exceeded the 
target in year controllable cost reduction 
(~$130m). 

Significantly below

Below

Achieved

Exceeded

Reshape Advice: % practice exits completed 
(pipeline as at March**)

ACHIEVEMENT

ACHIEVEMENT

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

Accelerate mortgage growth in AMP Bank 
– mortgage settlements

Significantly below

Below

Achieved

Exceeded

AMP org model defined; leadership identified

Significantly below

Below

Achieved

Exceeded

Repivot Asset Mgmt. 
to private markets
ACHIEVEMENT

Continue development  
of AMPC Strategy

Significantly below

Below

Achieved

Exceeded

IDF V Fundraise – 
since inception

Significantly below

Below

Achieved

Exceeded

Grow New Zealand franchise

Growth in Net  
New Business

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

Create a simpler,  
leaner business
ACHIEVEMENT

Conduct review findings 
implementation

Significantly below

Below

Achieved

Exceeded

Cost-out target – cost out 
delivered in-year

Significantly below

Below

Achieved

Exceeded

ACHIEVEMENT

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3.2 

PERFORMANCE OBJECTIVES AND ASSESSMENT  continued

Manage  
risk

OBJECTIVE

METRIC

Operate within risk appetite

100% breaches with risk 
acceptance / action plans

WEIGHTING

% 
ACHIEVED

WEIGHTED 
OUTCOME

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

20%

80%

16%

Overall risk scorecard performance improved, 
with progress made in relation to risk culture. 
This included strong mandatory training 
completion rates, a decrease in the percentage 
of complaints, and a low volume of overdue 
regulatory commitments. Scorecard metrics 
show improved issue/incident management 
across support functions. Three lines of 
defence is below target, largely because of 
the percentage of overdue issues/incidents. 
Risk appetite was on-track.

Strengthen three lines of defence

Green status across 3LOD measures

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

Improve risk culture

Green risk culture score

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

Leadership

OBJECTIVE

METRIC

Drive employee engagement

eSat score

WEIGHTING

% 
ACHIEVED

WEIGHTED 
OUTCOME

ACHIEVEMENT

20%

90%

18%

eSAT increased to 71 (just below target) 
despite employees facing into the uncertainty 
of a portfolio review, separation of Private 
Markets, and operating model change. 
Gender diversity improved with additional 
female talent appointed to the executive 
team. The Board approved the 40:40:20 
approach in 2020 and talent, recruitment and 
organisational design principles were updated.
The Inclusion Index improved with a more 
contemporary inclusion policy and framework, 
We-Flex policy to help make work more 
accessible, and core inclusion training.
Talent reviews completed across senior 
employee population and succession plans 
are in place for the executive team and 
direct reports.

Significantly below

Below

Achieved

Exceeded

Promote diverse and 
inclusive culture
ACHIEVEMENT

Gender diversity (L6+)

Significantly below

Below

Achieved

Exceeded

Inclusion index

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

Succession planning & strength 
of executive teams
ACHIEVEMENT

Succession plan; skills matrix

Significantly below

Below

Achieved

Exceeded

BOARD DISCRETION AND INCENTIVE POOL DETERMINATION
The overall scorecard outcome is 61.5%. This is a solid result, particularly considering external factors (eg COVID 
pandemic, unpredictability of market and economic factors, consumer shifts) and internal factors (eg demerger, 
Infrastructure Debt sale, impairments, leadership changes) and uncertainty from ongoing operating model change. 
Considering the commitment and contributions of employees facing into these challenges the Board exercised 
discretion and determined an incentive pool of 70% (excluding AMP Capital). The incentive pool for Executive KMP 
is 50%. This reflects the need to balance the reward, retention and motivation of employees whilst recognising and 
aligning to shareholder experience. The Board especially considered progress on:
 – Managing changing priorities and the move to demerge a new and 

 – Improving risk management and customer 

invigorated AMP and Private Markets with continued delivery of BAU

 – Divesting non-core businesses – remaining stake in Resolution 

Life, global equities, fixed income and infrastructure debt
 – Simplifying and modernising the core bank, aligning advice 
network, investing in the North Platform, and repricing the 
Master Trust and MySuper products while delivering ~$130 
million in cost reductions

satisfaction, notwithstanding the substantial 
number of projects 

 – Improving employee engagement to the highest 

year-end level in four years

 – Improving reputation to a pre-Royal Commission level.

SCORECARD 
RESULT

61.5%

EMPLOYEES

70%

EXECUTIVE 
KMP

50%

56

Remuneration report

3.2 

PERFORMANCE OBJECTIVES AND ASSESSMENT  continued

3.3 

ADJUSTMENT PRINCIPLES

Manage  

risk

OBJECTIVE

METRIC

Operate within risk appetite

100% breaches with risk 

acceptance / action plans

Significantly below

Below

Achieved

Exceeded

WEIGHTING

% 

ACHIEVEMENT

20%

ACHIEVED

80%

WEIGHTED 

OUTCOME

16%

Overall risk scorecard performance improved, 

with progress made in relation to risk culture. 

This included strong mandatory training 

completion rates, a decrease in the percentage 

of complaints, and a low volume of overdue 

regulatory commitments. Scorecard metrics 

show improved issue/incident management 

across support functions. Three lines of 

defence is below target, largely because of 

the percentage of overdue issues/incidents. 

Risk appetite was on-track.

ACHIEVEMENT

ACHIEVEMENT

Strengthen three lines of defence

Green status across 3LOD measures

Significantly below

Below

Achieved

Exceeded

Improve risk culture

Green risk culture score

Significantly below

Below

Achieved

Exceeded

Leadership

OBJECTIVE

METRIC

Drive employee engagement

eSat score

WEIGHTING

% 

ACHIEVEMENT

20%

ACHIEVED

90%

WEIGHTED 

OUTCOME

18%

eSAT increased to 71 (just below target) 

despite employees facing into the uncertainty 

of a portfolio review, separation of Private 

Markets, and operating model change. 

Gender diversity improved with additional 

female talent appointed to the executive 

team. The Board approved the 40:40:20 

approach in 2020 and talent, recruitment and 

organisational design principles were updated.

The Inclusion Index improved with a more 

contemporary inclusion policy and framework, 

We-Flex policy to help make work more 

accessible, and core inclusion training.

Talent reviews completed across senior 

employee population and succession plans 

are in place for the executive team and 

direct reports.

inclusive culture

ACHIEVEMENT

ACHIEVEMENT

of executive teams

ACHIEVEMENT

Significantly below

Below

Achieved

Exceeded

Promote diverse and 

Gender diversity (L6+)

Significantly below

Below

Achieved

Exceeded

Inclusion index

Significantly below

Below

Achieved

Exceeded

Succession planning & strength 

Succession plan; skills matrix

Significantly below

Below

Achieved

Exceeded

BOARD DISCRETION AND INCENTIVE POOL DETERMINATION

The overall scorecard outcome is 61.5%. This is a solid result, particularly considering external factors (eg COVID 

pandemic, unpredictability of market and economic factors, consumer shifts) and internal factors (eg demerger, 

Infrastructure Debt sale, impairments, leadership changes) and uncertainty from ongoing operating model change. 

Considering the commitment and contributions of employees facing into these challenges the Board exercised 

discretion and determined an incentive pool of 70% (excluding AMP Capital). The incentive pool for Executive KMP 

is 50%. This reflects the need to balance the reward, retention and motivation of employees whilst recognising and 

aligning to shareholder experience. The Board especially considered progress on:

 – Managing changing priorities and the move to demerge a new and 

 – Improving risk management and customer 

invigorated AMP and Private Markets with continued delivery of BAU

satisfaction, notwithstanding the substantial 

 – Divesting non-core businesses – remaining stake in Resolution 

number of projects 

Life, global equities, fixed income and infrastructure debt

 – Improving employee engagement to the highest 

 – Simplifying and modernising the core bank, aligning advice 

network, investing in the North Platform, and repricing the 

Master Trust and MySuper products while delivering ~$130 

million in cost reductions

year-end level in four years

 – Improving reputation to a pre-Royal Commission level.

SCORECARD 

RESULT

61.5%

EMPLOYEES

70%

EXECUTIVE 

KMP

50%

The Board may, in its absolute discretion, adjust outcomes where an event occurs that means the targets of the relevant scorecard are 
no longer appropriate. Situations where this discretion can be applied include: 

 – Material change to the strategic business plan

 – Material regulatory or legislative change

 – Material changes in external market or natural disasters

 –

Significant out of plan business development such as acquisitions and divestments. 

Adjustments should reflect the holistic contribution of employees/Executive KMP and exclude significant cost or gains that were unforeseen, 
were not in the ordinary course of business or were not the direct result of Executive KMP efforts. During 2021, a number of adjustments 
to the NPAT (statutory) measure was considered but did not change the outcome for that component, which remained at zero.

3.4 

EXECUTIVE AND EMPLOYEE PERFORMANCE AND CONTRIBUTION

For Executive KMP, contribution is aligned to the scorecard outcomes through the cascade of the company’s overall objectives to respective 
portfolios of accountability. In this way, an executive’s performance is aligned to both company and their individual business unit 
performance. Their individual performance, conduct and behaviour is also considered when determining the individual STI outcome.

For all other employees, their performance assessment reflects achievement against agreed objectives combined with consideration 
of risk management, behaviour and conduct in line with the performance management process. Individual incentive opportunities and 
performance ratings determine the portion of the incentive pool allocated to an individual.

3.5 

SHORT TERM INCENTIVES AWARDED

The following table shows the STI awarded to current and former Executive KMP for the 2021 performance year. It differs from the statutory 
table in Section 7.1 which is prepared according to Australian Accounting Standards. 

Fixed 
remuneration 
(FR)
$

Pro rated 
target STI 
opportunity1
$

STI outcome 
awarded2
$

Cash portion 
(40%)3
$

Executive KMP

Alexis George

David Cullen

James Georgeson

Scott Hartley

Shawn Johnson 5

Rebecca Nash 6

Sean O'Malley 6

Phil Pakes 7

 1,715,000 

 750,000 

 750,000 

 900,000 

 950,000 

 700,000 

 600,000 

700,000

 714,192 

 750,000 

 750,000 

 875,342 

n/a

 442,021 

 420,247 

 n/a

 430,000 

 450,000 

 465,000 

 515,000 

685,000

 286,000 

 279,000 

tbd 

Former Executive KMP

Francesco De Ferrari 8

 2,200,000 

 2,163,836 

–

 172,000 

 180,000 

 186,000 

 206,000 

274,000

 114,400 

 111,600 

 –

–

Helen Livesey 9

 850,000 

850,000 

 300,000 

 300,000 

Total STI awarded 10

 6,965,638

 2,725,000

Deferred 
portion 
 (60%)3
$

 258,000 

 270,000 

 279,000 

 309,000 

411.000

 171,600 

 167,400 

 –

–

–

 STI awarded 
as % of 
pro rated 
target STI 
opportunity4
%

 STI awarded 
as % of pro 
rated max STI 
opportunity4
%

60%

60%

62%

59%

n/a

65%

66%

–

0%

35%

39%

30%

30%

31%

29%

n/a

32%

33%

–

0%

18%

19.5%

1  The pro rated STI opportunity reflects the time in role during 2021.
2  The STI outcome awarded reflects an STI based on performance during 2021.
3  Of the STI awarded, 40% is delivered in cash and paid in April 2022. The remaining 60% is delivered in share rights that will be granted in April 2022.
4  Represents the STI award as a percentage of the pro rated target and max STI opportunity (which is 200% of target).
5  Shawn Johnson is eligible for 1.2% of AMP Capital modified profit pro rated for time in role and does not represent a percentage of a STI opportunity. 

It is not included in the STI outcome awarded total. The deferred portion will be delivered in share rights in Private Markets after listing.

6  The pro rated STI opportunity for Rebecca Nash and Sean O’Malley reflects their pro rated FR and incentive opportunities in their current KMP and prior non-KMP roles.
7  The STI amount is to be determined but will be within the range of zero to a cap of 58% of his target STI opportunity of $490,000.
8  The former CEO, Francesco De Ferrari did not receive a STI award for 2021. 
9  The STI awarded to former Executive KMP, Helen Livesey, is paid in cash.
10  The STI outcome awarded as a percentage of the pro rated STI opportunity, excluding Shawn Johnson and Phil Pakes, is 39% and less than the pool funding 

at 50%. 

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4 

SECTION

REMUNERATION GOVERNANCE

4.1 

GOVERNANCE FRAMEWORK

There are a number of remuneration governance and oversight processes in place at AMP, primarily exercised through the AMP Limited 
Board, subsidiary boards and the Remuneration Committee. The Remuneration Committee assists the various boards to fulfil their 
remuneration obligations by developing, monitoring and assessing remuneration strategy, policies and practices across AMP.

Members of the Remuneration Committee are independent non-executive directors. More information on the role of the Remuneration 
Committee can be found in the corporate governance section of AMP’s website. The Board believes that, to make prudent remuneration 
decisions, it needs both a robust framework and the ability to exercise judgement. Therefore, the Board retains discretion to determine 
the appropriate remuneration outcomes.

From time to time the Remuneration Committee may seek external guidance from independent remuneration advisors. Any advice 
provided by external advisors is used as a guide and is not a substitute for consideration of all the issues by each Non-Executive Director 
of the Remuneration Committee. 

During the 2021 year, the Remuneration Committee engaged PwC as independent remuneration advisors to provide guidance on remuneration 
for executives. No remuneration recommendations, as defined in the Corporations Act, were made by PwC.

The following diagram outlines AMP’s remuneration governance framework.

REMUNERATION GOVERNANCE FRAMEWORK

AMP LIMITED BOARD

AMP SUBSIDIARY BOARDS

Risk Committee 

Remuneration Committee

Assists the Board with oversight of the 
implementation and operation of AMP’s 
risk management framework.

Makes recommendations to the Remuneration 
Committee on:

 –

 –

risk-related adjustments for the incentive pool; and

risk-related matters that may require the 
application of malus or clawback or in-year 
reduction to incentives.

 Advises the AMP Board and the boards of 
AMP subsidiaries in setting and overseeing 
AMP’s remuneration policy and practices. Key 
responsibilities include:

 –

 –

 –

 –

 –

 –

reviewing AMP’s remuneration policy including 
effectiveness and compliance with regulatory 
requirements;

reviewing the remuneration arrangements, performance 
objectives, measures and outcomes for executives and 
senior management;

reviewing the remuneration arrangements for 
non-executive directors;

reviewing AMP’s remuneration disclosures;

overseeing all incentive plans; and

reviewing and making recommendations in relation 
to equity awards, including malus and clawback.

Management 

Independent remuneration advisors

 The CEO makes recommendations to the Remuneration 
Committee on the performance and remuneration 
outcomes for her direct reports.

Management advises the Remuneration Committee and provides 
information on remuneration related matters.

 The Remuneration Committee 
engages remuneration advisors 
when it needs additional information 
to assist the AMP Board in making 
remuneration decisions.

58

Remuneration report

4 

SECTION

REMUNERATION GOVERNANCE

4.1 

GOVERNANCE FRAMEWORK

There are a number of remuneration governance and oversight processes in place at AMP, primarily exercised through the AMP Limited 

Board, subsidiary boards and the Remuneration Committee. The Remuneration Committee assists the various boards to fulfil their 

remuneration obligations by developing, monitoring and assessing remuneration strategy, policies and practices across AMP.

Members of the Remuneration Committee are independent non-executive directors. More information on the role of the Remuneration 

Committee can be found in the corporate governance section of AMP’s website. The Board believes that, to make prudent remuneration 

decisions, it needs both a robust framework and the ability to exercise judgement. Therefore, the Board retains discretion to determine 

the appropriate remuneration outcomes.

From time to time the Remuneration Committee may seek external guidance from independent remuneration advisors. Any advice 

provided by external advisors is used as a guide and is not a substitute for consideration of all the issues by each Non-Executive Director 

of the Remuneration Committee. 

During the 2021 year, the Remuneration Committee engaged PwC as independent remuneration advisors to provide guidance on remuneration 

for executives. No remuneration recommendations, as defined in the Corporations Act, were made by PwC.

The following diagram outlines AMP’s remuneration governance framework.

REMUNERATION GOVERNANCE FRAMEWORK

AMP LIMITED BOARD

AMP SUBSIDIARY BOARDS

Risk Committee 

Remuneration Committee

Assists the Board with oversight of the 

implementation and operation of AMP’s 

risk management framework.

Makes recommendations to the Remuneration 

Committee on:

risk-related adjustments for the incentive pool; and

risk-related matters that may require the 

application of malus or clawback or in-year 

reduction to incentives.

 –

 –

 Advises the AMP Board and the boards of 

AMP subsidiaries in setting and overseeing 

AMP’s remuneration policy and practices. Key 

responsibilities include:

 –

reviewing AMP’s remuneration policy including 

effectiveness and compliance with regulatory 

requirements;

 –

reviewing the remuneration arrangements, performance 

objectives, measures and outcomes for executives and 

senior management;

 –

reviewing the remuneration arrangements for 

non-executive directors;

reviewing AMP’s remuneration disclosures;

overseeing all incentive plans; and

reviewing and making recommendations in relation 

to equity awards, including malus and clawback.

 –

 –

 –

Management 

Independent remuneration advisors

 The CEO makes recommendations to the Remuneration 

Committee on the performance and remuneration 

outcomes for her direct reports.

Management advises the Remuneration Committee and provides 

information on remuneration related matters.

 The Remuneration Committee 

engages remuneration advisors 

when it needs additional information 

to assist the AMP Board in making 

remuneration decisions.

4.2 

RISK MANAGEMENT IN REMUNERATION

The Board has a range of mechanisms available to adjust remuneration and incentive outcomes to reflect behavioural, risk or compliance 
outcomes. The table below summarises the range of mechanisms available and their intended operation.

Risk assessment

Risk and conduct outcomes

Malus and clawback provisions

Board discretion 

Enterprise and business unit levels

All employees

All incentive plans

The Chief Risk Officer reports 
the overall assessment of 
risk management as an input 
to the determination of the 
incentive pool.

Employees’ risk management 
behaviour and conduct is 
specifically considered as 
part of their performance 
assessment and in 
the determination of 
remuneration outcomes.

The consequence 
management framework 
ensures that behaviour which 
does not meet expectations 
is actively and consistently 
managed, including 
adjustments to remuneration. 

Allows the Board to adjust or 
lapse (malus) unvested equity 
awards or reclaim (clawback) 
vested incentives in certain 
circumstances.

All deferred incentives are 
subject to a conduct and risk 
review before vesting. 

This applies to current and 
former employees.

The Board may 
apply its discretion 
to adjust vesting 
outcomes, subject to 
the equity incentive 
plan rules governing 
the plan and in 
compliance with the 
relevant policies.

The Board exercises discretion to apply remuneration consequences to executives with overall accountability for matters arising in their 
business units with adverse risk, client and/or reputational impacts. There is a standing agenda item at the Remuneration Committee 
meetings in July, November and January for the CRO to present any risk related information the Committee should consider when making 
remuneration decisions. The Committee considers both the achievement of the risk metrics as well as a risk overlay when determining 
the incentive pool. Before every equity vesting event management provides a report to the Committee to highlight if there is any reason 
including risk considerations, why the Committee should exercise its discretion to lapse the unvested equity award.

AMP’s consequence management framework was further strengthened in 2021. During the year there were a number of conduct matters 
that were substantiated and resulted in the application of formal consequences. At the time of this report, the annual remuneration review 
process is about to commence for employees (not including the Executive KMP) where conduct performance will be factored into any 
remuneration decisions. 

While 2021 presented many challenges from a people perspective, conduct cases involving interpersonal behavioural issues have remained 
relatively low. This is a positive outcome, with the work environment risks mitigated by a significant range of mental health and other 
support services provided to employees during the year.

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60

Remuneration report

5 

SECTION

EXECUTIVE SHAREHOLDINGS AND CONTRACTS

5.1 

EXECUTIVE SHAREHOLDING REQUIREMENTS

The relevant amount of AMP equity required to be held under minimum shareholding policy and the time to comply is as follows:

Category

Fixed pay

Timeframe

Securities included to meet requirement

CEO

200%

Executive KMP

100%

Executives are expected to achieve the 
minimum shareholding requirement 
within a five-year period from 
commencement in their role

AMP Limited shares: ordinary AMP Limited 
shares registered in the Executive KMP’s name 
or a related party

AMP share rights: granted to executives through 
AMP’s employee share plans

Share rights allocated to Executive KMP are included to meet their minimum holding requirement only where future vesting is not subject 
to any further performance condition (other than a continued service condition). AMP Limited shares and/or share rights cannot be hedged.

Executive KMP are not expected to purchase shares to meet the requirement. Rather, it is expected that they would not sell any shares 
held (other than to cover arising tax liabilities) and that they will retain vested shares and share rights until the minimum requirement 
is reached. 

5.2 

MINIMUM SHAREHOLDING

We assess compliance with our minimum shareholding requirement each year. The table below summaries the position of each executive 
against the requirement on 31 December 2021.

Executive KMP

Alexis George

David Cullen

James Georgeson

Scott Hartley

Rebecca Nash

Sean O’Malley

Phil Pakes

Fixed pay 1
$

1,715,000

750,000

750,000

900,000

700,000

600,000

700,000

Unit balance
#

1,657,232

Value of holding 2
$

1,673,804

562,437

456,808

5,180

115,740

285,188

183,685

568,061

461,376

5,232

116,897

288,040

185,522

Target date to meet 
requirement

1 August 2026

23 May 2023

1 February 2025

10 January 2026

14 November 2026

14 November 2026

2 April 2025

1  Fixed pay includes cash salary plus superannuation and has been captured as an annualised amount in Australian dollars on 31 December 2021 to calculate 

the shareholding value. 

2  The total value of each holding was calculated on 31 December 2021 using a closing price of $1.01. 

Shawn Johnson is not included in the table above. He does not participate in AMP Limited incentive schemes and holds no equity awards 
in AMP’s Equity Incentive Plan (EIP). He is eligible to participate in an equity plan in Private Markets after listing.

60

Remuneration report

5 

SECTION

EXECUTIVE SHAREHOLDINGS AND CONTRACTS

5.1 

EXECUTIVE SHAREHOLDING REQUIREMENTS

The relevant amount of AMP equity required to be held under minimum shareholding policy and the time to comply is as follows:

Category

Fixed pay

Timeframe

Securities included to meet requirement

CEO

200%

Executives are expected to achieve the 

AMP Limited shares: ordinary AMP Limited 

minimum shareholding requirement 

shares registered in the Executive KMP’s name 

Executive KMP

100%

within a five-year period from 

commencement in their role

or a related party

AMP share rights: granted to executives through 

AMP’s employee share plans

Share rights allocated to Executive KMP are included to meet their minimum holding requirement only where future vesting is not subject 

to any further performance condition (other than a continued service condition). AMP Limited shares and/or share rights cannot be hedged.

Executive KMP are not expected to purchase shares to meet the requirement. Rather, it is expected that they would not sell any shares 

held (other than to cover arising tax liabilities) and that they will retain vested shares and share rights until the minimum requirement 

is reached. 

5.2 

MINIMUM SHAREHOLDING

We assess compliance with our minimum shareholding requirement each year. The table below summaries the position of each executive 

against the requirement on 31 December 2021.

Executive KMP

Alexis George

David Cullen

James Georgeson

Scott Hartley

Rebecca Nash

Sean O’Malley

Phil Pakes

Fixed pay 1

$

1,715,000

750,000

750,000

900,000

700,000

600,000

700,000

Unit balance

Value of holding 2

Target date to meet 

requirement

#

1,657,232

562,437

456,808

5,180

115,740

285,188

183,685

$

1,673,804

568,061

461,376

5,232

116,897

288,040

185,522

1 August 2026

23 May 2023

1 February 2025

10 January 2026

14 November 2026

14 November 2026

2 April 2025

1  Fixed pay includes cash salary plus superannuation and has been captured as an annualised amount in Australian dollars on 31 December 2021 to calculate 

the shareholding value. 

2  The total value of each holding was calculated on 31 December 2021 using a closing price of $1.01. 

Shawn Johnson is not included in the table above. He does not participate in AMP Limited incentive schemes and holds no equity awards 

in AMP’s Equity Incentive Plan (EIP). He is eligible to participate in an equity plan in Private Markets after listing.

5.3 

EXECUTIVE EMPLOYMENT CONTRACTS

Contract term

CEO

Length of contract

Open-ended

Executive KMP

Open-ended

Notice period

6 months by AMP or by Alexis George

6 months by AMP or the executive

Entitlements on termination

 –

 –

Accrued fixed pay, superannuation and other statutory requirements.

Executives eligible for incentives may be awarded on a pro rata basis for the current period 
in the case of death, disablement, redundancy, retirement or notice without cause, subject 
to the original performance periods and hurdle.

 – Unvested rights will lapse if an executive resigns or is summarily dismissed before the vesting 
date. Should an executive cease employment for any other reason, any unvested rights will 
be retained and vest in the ordinary course subject to the original terms and performance 
conditions, if applicable.

 –

 –

Vested rights will be retained but are subject to clawback for example in the case of 
serious misconduct.

In the case of redundancy, the AMP Redundancy, Redeployment and Retrenchment Policy in 
place at the time will be applied. This is the same policy that applies to all employees at AMP.

Restrictions on termination benefits

AMP will not make payments on termination that require shareholder approval or breach the 
Corporations Act. 

Post-employment restraint

6-month restraint on entering employment with a competitor and 12-month restraint on 
solicitation of AMP clients and employees.

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6 

SECTION

NON-EXECUTIVE DIRECTOR FEES AND 
SHAREHOLDING REQUIREMENTS

6.1 

NON-EXECUTIVE DIRECTOR FEES

The Remuneration Committee is responsible for reviewing NED fees for AMP Limited and its main subsidiaries. In reviewing these fees, 
the Remuneration Committee has regard to a range of factors, including: the complexity of AMP’s operations and those of its main 
subsidiaries; fees paid to board members of other Australian corporations of a similar size and complexity; and the responsibilities and 
workload requirements of each board and committee.

The Remuneration Committee obtains market data and recommends any proposed fee changes to the AMP Limited Board for approval.

The total amount of NED fees paid is capped at a maximum aggregate fee pool approved by shareholders. The current fee pool is $4,620,000, 
which was approved by shareholders at the 2015 Annual General Meeting (AGM).

In 2021, the Board reviewed the Chair and NED fees and determined that there would be a 15% reduction to all fees effective 1 August 2021 
given the reduction in size of AMP Limited due to the sale of AMP Life. Despite the heavy workload and the number of meetings increasing 
as a result of the demerger and transformation work in 2021, the Chair fees were reduced from $660,000 to $561,000 and NEDs’ base 
fees were reduced from $240,000 to $204,000 per annum (inclusive of superannuation contributions). Non-Executive Director fees will be 
reviewed again following the completion of the demerger.

The total remuneration paid to AMP Limited NEDs during 2021 was $2,607,253, which represents 56% of the annual fee pool compared with 
74% paid in 2020. This represents an overall 23.7% cost reduction in aggregate NED fee spend year on year.

The following table shows the annual NED fees for the Board and permanent committees of AMP Limited and its main subsidiaries for 2021.

AMP Limited

Board

Audit Committee

Risk Committee

Remuneration Committee 

Nomination Committee

Demerger Due Diligence Committee

AMP Bank

Board

Audit Committee

Risk Committee

AMP Capital Holdings

Board

Chair base fee 1

Member base fee 2

1 Jan 2021
$

1 Aug 2021 3
$

1 Jan 2021
$

1 Aug 2021 3
$

660,000

561,000

240,000

204,000

55,000

55,000

55,000

nil

nil 

nil

nil

nil

46,750

46,750

46,750

nil

475/hr 

nil

nil

nil

124,000

124,000

25,400

25,400

25,400

nil

nil 

nil

nil

nil

nil

21,590

21,590

21,590

nil

337.50/hr 

nil

nil

nil

nil

1  The Chair of AMP Limited does not receive separate committee fees.
2  No additional fees are paid to NEDs for their membership or for chairing the AMP Bank Limited Board.
3  The NED fee structure was revised 1 August 2021 with a 15% reduction to all fees and will continue to apply for 2022.

6.2 

NON-EXECUTIVE DIRECTOR MINIMUM SHAREHOLDING

The minimum shareholding requirement (MSR) for NEDs is set out in AMP’s minimum shareholding policy. Under this policy NEDs are 
required to accumulate and hold a minimum value of AMP shares to ensure their interests are closely aligned with the long term interests 
of AMP shareholders. As at the date of this report, these minimum values are:

 – AMP Limited Chair: $561,000 – the equivalent of the AMP Limited Chair base fee

 – Other AMP Limited NEDs: $204,000 – the equivalent of the AMP Limited NED base fee.

NEDs are ordinarily expected to achieve these levels within four years of their appointment, see Section 7.6. The policy expects NEDs 
to apply at least 25% of their base fee each year to acquire AMP shares until the MSR has been met. NEDs are also encouraged to increase 
their ownership over their tenure. Any such acquisition of AMP shares may only occur when permitted to do so in accordance with AMP’s 
Trading Policy.

 
 
 
 
 
 
 
 
62

Remuneration report

6 

SECTION

NON-EXECUTIVE DIRECTOR FEES AND 

SHAREHOLDING REQUIREMENTS

6.1 

NON-EXECUTIVE DIRECTOR FEES

The Remuneration Committee is responsible for reviewing NED fees for AMP Limited and its main subsidiaries. In reviewing these fees, 

the Remuneration Committee has regard to a range of factors, including: the complexity of AMP’s operations and those of its main 

subsidiaries; fees paid to board members of other Australian corporations of a similar size and complexity; and the responsibilities and 

workload requirements of each board and committee.

The Remuneration Committee obtains market data and recommends any proposed fee changes to the AMP Limited Board for approval.

The total amount of NED fees paid is capped at a maximum aggregate fee pool approved by shareholders. The current fee pool is $4,620,000, 

which was approved by shareholders at the 2015 Annual General Meeting (AGM).

In 2021, the Board reviewed the Chair and NED fees and determined that there would be a 15% reduction to all fees effective 1 August 2021 

given the reduction in size of AMP Limited due to the sale of AMP Life. Despite the heavy workload and the number of meetings increasing 

as a result of the demerger and transformation work in 2021, the Chair fees were reduced from $660,000 to $561,000 and NEDs’ base 

fees were reduced from $240,000 to $204,000 per annum (inclusive of superannuation contributions). Non-Executive Director fees will be 

reviewed again following the completion of the demerger.

The total remuneration paid to AMP Limited NEDs during 2021 was $2,607,253, which represents 56% of the annual fee pool compared with 

74% paid in 2020. This represents an overall 23.7% cost reduction in aggregate NED fee spend year on year.

The following table shows the annual NED fees for the Board and permanent committees of AMP Limited and its main subsidiaries for 2021.

AMP Limited

Board

Audit Committee

Risk Committee

Remuneration Committee 

Nomination Committee

Demerger Due Diligence Committee

AMP Bank

Board

Audit Committee

Risk Committee

AMP Capital Holdings

Board

Chair base fee 1

Member base fee 2

1 Jan 2021

1 Aug 2021 3

1 Jan 2021

1 Aug 2021 3

$

$

$

$

660,000

561,000

240,000

204,000

55,000

55,000

55,000

nil

nil 

nil

nil

nil

46,750

46,750

46,750

nil

475/hr 

nil

nil

nil

124,000

124,000

25,400

25,400

25,400

nil

nil 

nil

nil

nil

nil

21,590

21,590

21,590

nil

337.50/hr 

nil

nil

nil

nil

1  The Chair of AMP Limited does not receive separate committee fees.

2  No additional fees are paid to NEDs for their membership or for chairing the AMP Bank Limited Board.

3  The NED fee structure was revised 1 August 2021 with a 15% reduction to all fees and will continue to apply for 2022.

6.2 

NON-EXECUTIVE DIRECTOR MINIMUM SHAREHOLDING

The minimum shareholding requirement (MSR) for NEDs is set out in AMP’s minimum shareholding policy. Under this policy NEDs are 

required to accumulate and hold a minimum value of AMP shares to ensure their interests are closely aligned with the long term interests 

of AMP shareholders. As at the date of this report, these minimum values are:

 – AMP Limited Chair: $561,000 – the equivalent of the AMP Limited Chair base fee

 – Other AMP Limited NEDs: $204,000 – the equivalent of the AMP Limited NED base fee.

NEDs are ordinarily expected to achieve these levels within four years of their appointment, see Section 7.6. The policy expects NEDs 

to apply at least 25% of their base fee each year to acquire AMP shares until the MSR has been met. NEDs are also encouraged to increase 

their ownership over their tenure. Any such acquisition of AMP shares may only occur when permitted to do so in accordance with AMP’s 

Trading Policy.

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SECTION

STATUTORY TABLES

The following disclosures provide additional information and/or are required under the Corporations Act. This includes the 2021 Executive 
KMP remuneration that is prepared according to Australian Accounting Standards. 

7.1 

STATUTORY REMUNERATION DISCLOSURE

Statutory remuneration represents the accounting expense of remuneration in the financial year. It includes fixed remuneration, cash STI, 
the fair value amortisation expense of equity awards granted, long service leave entitlements and insurance.

Short term employee benefits

Post-
employment 
benefits

Share-based 
payments 5

Long term 
benefits

Cash 
salary 1 
$'000

Year

Cash STI 2 , 3 
$'000

Other 
short term 
benefits 4 
$'000

Super- 
annuation 
benefits 
$'000

Rights 
and 
options 
$'000

Restricted 
shares 
$'000

Other 6 
$'000

Termination 
payments 7 
$'000

Total 8 
$'000

Executive KMP

Alexis 
George

David 
Cullen

James 
Georgeson

Scott 
Hartley

Shawn 
Johnson

Rebecca 
Nash

Sean 
O'Malley

Phil 
Pakes

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

711 

–

717 

705 

725 

720 

836 

–

472 

–

87 

–

73 

–

663 

483 

Former Executive KMP

Francesco 
De Ferrari

Helen 
Livesey

Total

2021

2020

2021

2020

2021

2020

1,082 

2,177 

723 

827 

6,089 

4,912 

172 

–

180 

–

186 

–

206 

–

274 

–

15 

–

14 

–

tbd 9

–

–

–

300 

–

1,347 

–

799 

–

410 

53 

403 

59 

115 

–

69 

–

14 

–

(31)

–

426 

59 

84 

17 

490 

93 

13 

–

25 

25 

25 

25 

54 

–

16 

–

3 

–

3 

–

25 

18 

12 

23 

22 

23 

1,277 

–

1,156 

846 

1,040 

609 

271 

–

286 

–

39 

–

54 

–

784 

323 

3,936 

3,613 

2,408 

1,072 

2,779 

281 

198 

114 

11,251 

6,463 

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

696 

910 

–

–

696 

910 

2 

–

19 

80 

134 

174 

2 

–

–

–

–

–

2 

–

4 

2 

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(15)

1,810 

2,974 

–

2,507 

1,709 

2,513 

1,587 

1,484 

–

1,117 

–

158 

–

115 

–

1,902 

885 

7,605 

6,749 

9 

69 

22 

217 

287 

–

967 

4,979 

–

2,037 

2,777 

25,354 

–

12,967 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
64

Remuneration report

7.1 

STATUTORY REMUNERATION DISCLOSURE  continued

1 Cash salary is inclusive of base salary and short term compensated absences. 
2 Cash STI for 2021 reflects 40% of STI award outcome for the performance year for Executive KMP.
3 Cash STI for 2021 reflects 100% of STI award outcome for the performance year for Helen Livesey, see Sections 1.6 and 3.5.
4 Other short term benefits include cash sign-on awards, non-monetary benefits and any related FBT, for example, short term allowances, insurances and 

the net change in annual leave accrued. In addition, it reflects the pro rata expense in relation to cash retention awards.

5 The values in the table reflect the current year expense for all Restricted Shares, Share Rights and Performance Rights outstanding at any point during 

the year. The fair value of each award takes into consideration a number of factors, including the likelihood of achieving market-based vesting conditions 
such as total shareholder return (market conditions). The cost of the award is amortised over the vesting period and updated at each reporting period for 
changes in the number of instruments that are expected to vest. 

6 Other long term benefits represent the net change in long service leave accrued.
7 The termination payment for Francesco De Ferrari includes payment for additional work performed for AMP Capital during the year, relocation, tax and 
legal costs and six months notice in lieu; the termination payment for Helen Livesey includes balance of twelve months notice in lieu and redundancy 
payment; see Section 1.6.

8 The total in the table for 2020 of $12.967 million is different to the total for 2020 in the 2020 Remuneration Report as it does not include $650,000 for Blair 
Vernon (former Acting Chief Executive, AMP Australia), $1.085 million for Megan Beer (former Chief Executive, AMP Life), $1.675 million for Jenny Fagg 
(former Chief Risk Officer), $376,000 for Boe Pahari (former Chief Executive, AMP Capital), $3.016 million for Craig Ryman (former Chief Operating Officer), 
$3.088 million for Adam Tindall (former Chief Executive, AMP Capital) and $533,000 for Alex Wade (former Chief Executive, AMP Australia), reported in the 
2020 Remuneration Report.

9 The STI amount is to be determined but will be within the range of zero to a cap of 58% of his target STI opportunity of $490,000.

7.2 

LOANS AND OTHER TRANSACTIONS

AMP provides home loans to Australians to help them buy, build or renovate properties. The table below includes loans offered to executives 
in the ordinary course of business. These loans are on equivalent terms to those offered to other employees and shareholders. 

The following table shows loan balances that exceed $100,000 held by current and former Executive KMP during the reporting year. 
No Executive KMP held a loan balance of less than $100,000.

Balance on 
1 Jan 2021 
$’000

Written off
$’000

Net advances 
(repayments)
$’000

Balance on 
31 Dec 2021
$’000

Interest

charged
$’000

not charged
$’000

Highest 
indebtedness 
during year
$’000

KMP

Executive KMP

James Georgeson

Scott Hartley

Sean O’Malley

Former Executive KMP

Helen Livesey

Total (incl. 
related parties) 1

953 

–

1,078

1,720 

3,751

 –

–

–

–

–

(37)

1,067

544

916

1,067

1,622

(100)

1,620

1,474

5,225

14

4

35

16

69

–

–

–

–

–

953

1,474

1,630

1,720

5,777

1  Four Executive KMP hold loans.

Other transactions 

Executive KMP and their related parties may have access to AMP products and these products are provided to executives within normal 
employee terms and conditions. The products may include: 

 –

 –

 –

personal banking with AMP Bank 

the purchase of AMP insurance and investment products 

financial investment services. 

64

Remuneration report

1 Cash salary is inclusive of base salary and short term compensated absences. 

2 Cash STI for 2021 reflects 40% of STI award outcome for the performance year for Executive KMP.

3 Cash STI for 2021 reflects 100% of STI award outcome for the performance year for Helen Livesey, see Sections 1.6 and 3.5.

4 Other short term benefits include cash sign-on awards, non-monetary benefits and any related FBT, for example, short term allowances, insurances and 

the net change in annual leave accrued. In addition, it reflects the pro rata expense in relation to cash retention awards.

5 The values in the table reflect the current year expense for all Restricted Shares, Share Rights and Performance Rights outstanding at any point during 

the year. The fair value of each award takes into consideration a number of factors, including the likelihood of achieving market-based vesting conditions 

such as total shareholder return (market conditions). The cost of the award is amortised over the vesting period and updated at each reporting period for 

changes in the number of instruments that are expected to vest. 

6 Other long term benefits represent the net change in long service leave accrued.

7 The termination payment for Francesco De Ferrari includes payment for additional work performed for AMP Capital during the year, relocation, tax and 

legal costs and six months notice in lieu; the termination payment for Helen Livesey includes balance of twelve months notice in lieu and redundancy 

payment; see Section 1.6.

8 The total in the table for 2020 of $12.967 million is different to the total for 2020 in the 2020 Remuneration Report as it does not include $650,000 for Blair 

Vernon (former Acting Chief Executive, AMP Australia), $1.085 million for Megan Beer (former Chief Executive, AMP Life), $1.675 million for Jenny Fagg 

(former Chief Risk Officer), $376,000 for Boe Pahari (former Chief Executive, AMP Capital), $3.016 million for Craig Ryman (former Chief Operating Officer), 

$3.088 million for Adam Tindall (former Chief Executive, AMP Capital) and $533,000 for Alex Wade (former Chief Executive, AMP Australia), reported in the 

2020 Remuneration Report.

9 The STI amount is to be determined but will be within the range of zero to a cap of 58% of his target STI opportunity of $490,000.

7.2 

LOANS AND OTHER TRANSACTIONS

AMP provides home loans to Australians to help them buy, build or renovate properties. The table below includes loans offered to executives 

in the ordinary course of business. These loans are on equivalent terms to those offered to other employees and shareholders. 

No Executive KMP held a loan balance of less than $100,000.

Balance on 

1 Jan 2021 

$’000

Written off

$’000

Net advances 

(repayments)

Balance on 

31 Dec 2021

$’000

$’000

Interest

charged

$’000

not charged

$’000

Highest 

indebtedness 

during year

$’000

 –

–

–

–

–

(37)

1,067

544

916

1,067

1,622

(100)

1,620

1,474

5,225

14

4

35

16

69

–

–

–

–

–

953

1,474

1,630

1,720

5,777

KMP

Executive KMP

James Georgeson

Scott Hartley

Sean O’Malley

Former Executive KMP

Helen Livesey

Total (incl. 

related parties) 1

953 

–

1,078

1,720 

3,751

1  Four Executive KMP hold loans.

Other transactions 

Executive KMP and their related parties may have access to AMP products and these products are provided to executives within normal 

employee terms and conditions. The products may include: 

personal banking with AMP Bank 

the purchase of AMP insurance and investment products 

financial investment services. 

 –

 –

 –

7.1 

STATUTORY REMUNERATION DISCLOSURE  continued

7.3 

EXECUTIVE SHARES AND SHARE RIGHTS HOLDING

The following table shows the number of shares and share rights held by Executive KMP or their related parties during 2021. A related party 
is typically a family member of the executive and/or is an entity in which the executive has direct or indirect control. The definition of units 
includes AMP Limited shares and share rights which are not subject to performance conditions.

Name

Type 1

Executive KMP

Balance at  
1 Jan 2021

Granted

Exercised/ 
Released

Forfeited/ 
lapsed

Other 
transactions 2

Balance on  
31 Dec 2021

Alexis George 3

Shares

3,258

–

507,243

Share Rights

–

1,015,806

(507,243)

The following table shows loan balances that exceed $100,000 held by current and former Executive KMP during the reporting year. 

Phil Pakes

Shares

Share Rights

Former Executive KMP5

David Cullen

Shares

Share Rights

James Georgeson

Shares

Share Rights

Scott Hartley

Shares

Share Rights

Rebecca Nash 4

Shares

Share Rights

Sean O'Malley 4

Shares

Share Rights

 205,520 

 356,917 

 202,754 

 254,054 

 – 

 – 

 – 

115,740

 88,573 

 195,664 

 3,864 

 173,650 

Francesco De Ferrari

Shares

1,836,736 

Share Rights

1,284,408 

Helen Livesey 6

Shares

Share Rights

 233,648 

 359,644 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

130,863 

 (130,863)

24,000 

 (24,000)

– 

– 

– 

– 

–

 –

– 

– 

612,244 

 (612,244)

106,383 

 (106,383)

–

–

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

–

–

– 

– 

– 

– 

510,501

508,563

 336,383 

 226,054 

 226,754 

 230,054 

 5,180 

5,180 

– 

– 

– 

 951 

– 

 6,171

– 

– 

– 

(279,036) 

 – 

 – 

115,740 

89,524

 195,664 

10,035

 173,650 

2,448,980 

 672,164 

 60,995 

– 

 253,261 

1  Unless otherwise stated, share rights which vested and were exercised during 2021 relate to awards granted to executives in prior years.
2  Other market transactions are a result of executives or their related parties trading AMP Limited shares on the open market or may include shares 

awarded as part of the executive’s participation in the AMP Share Purchase Plan (SPP) allotment at a market value of $1.45.

3  Share rights were granted to the CEO Alexis George as part of her sign-on award on 2 August 2021. Tranche 1 of the award vested and was exercised 

to AMP Limited shares on 22 November 2021 at a market price of $1.15 per share.

4  The opening balances shown for Rebecca Nash and Sean O’Malley are reflective of their holdings on the respective dates they became KMP.
5  Former executives’ opening and closing balances are reflective of their respective holdings for the time they were KMP.
6  Helen Livesey sold shares on 25 May 2021 at a market price of $1.11 per share.

Shawn Johnson is not included in the table above. Shawn does not participate in AMP Limited incentive schemes and holds no equity 
awards in AMP’s Equity Incentive Plan (EIP). He is eligible to participate in an equity plan in Private Markets after listing.

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Remuneration report

7.4 

EXECUTIVE PERFORMANCE RIGHTS HOLDINGS

The following table shows the performance rights which were granted, exercised or lapsed during 2021. 

Grant date

Performance 
measure

Fair Value  
per right

Holding at 
1 Jan 2021

Granted

Vested

Lapsed/ 
cancelled

Held on 
31 Dec 2021

Rights 
exercised 
to AMP 
Limited 
shares

Executive KMP

Alexis George 1

09-Aug-21

09-Aug-21

Total

aTSR

rTSR

 0.62 

 0.61 

 – 

 – 

 – 

 701,740 

 (190,038)

 – 

 511,702 

 190,038 

 2,105,298 

 (448,130)

 (122,010)

 1,535,158 

 448,130 

 2,807,038 

 (638,168)

 (122,010)

 2,046,860 

 638,168 

Total

James 
Georgeson

Total

David Cullen

12-Sep-19

CAGR of TSR

 1.21 

 1,933,701 

 – 

01-Jan-21

TSR

 0.81 

 – 

 454,821 

 1,933,701 

 454,821 

12-Sep-19

CAGR of TSR

 1.21 

 1,657,458 

 – 

01-Jan-21

TSR

 0.81 

 – 

 454,821 

Scott Hartley 2

01-Jan-21

TSR

 0.81 

Total

 1,657,458 

 454,821 

 – 

 – 

 545,785 

 545,785 

Rebecca Nash 2

12-Sep-19

CAGR of TSR

 1.21 

 690,607 

Total

 690,607 

Sean O'Malley 2

12-Sep-19

CAGR of TSR

 1.21 

 552,486 

Total

 552,486 

Phil Pakes

12-Sep-19

CAGR of TSR

 1.21 

 1,381,215 

 – 

 – 

 – 

 – 

–

01-Jan-21

TSR

 0.81 

 – 

 424,499 

Total

Former Executive KMP

 1,381,215 

 424,499 

Francesco 
De Ferrari 3

12-Sep-19

Share Price 
Target

 0.62 

 2,500,000 

12-Sep-19

CAGR of TSR

 1.21 

 3,867,402 

Total

 6,367,402 

Helen Livesey 4

12-Sep-19

CAGR of TSR

 1.21 

 2,348,066 

 – 

 – 

 – 

 – 

01-Jan-21

TSR

 0.81 

 – 

 515,463 

Total

 2,348,066 

 515,463 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 1,933,701 

 454,821 

 2,388,522 

 1,657,458 

 454,821 

 2,112,279 

 545,785 

 545,785 

 690,607 

 690,607 

 552,486 

 552,486 

 1,381,215 

 424,499 

 1,805,714 

 – 

 2,500,000 

(1,245,334)

 2,622,068 

 – 

(1,245,334)

 5,122,068 

 – 

 – 

 – 

 – 

 – 

 – 

 2,348,066 

 515,463 

 2,863,529 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

1  Performance rights were granted to the CEO Alexis George as part of her sign-on award on 2 August 2021. Tranche 1 of the absolute TSR hurdle award 

vested in full and tranche 1 of the relative TSR hurdle award partially vested and the balance was lapsed. The performance rights were exercised to AMP 
Limited shares on 14 December 2021.

2  The balances shown for Scott Hartley, Rebecca Nash and Sean O’Malley in the Holding at 1 January 2021 column reflect their respective holdings on the 
date they were appointed to KMP. Scott Hartley was appointed to KMP on 11 January and Rebecca Nash and Sean O’Malley were both appointed to KMP 
on 15 November 2021.

3  Performance rights granted to Francesco De Ferrari as part of the 2019 Contracted LTI and 2019 Transformation Incentive awards were partially lapsed 
upon cessation of his employment and the remaining balance will be held on foot until the vesting date is reached, and performance hurdle tested. 
4  Performance rights granted to Helen Livesey as part of the 2019 Transformation Incentive award will partially lapse in the amount of 743,403 units 
upon cessation of employment and the remaining balance in the amount of 1,604,663 units will be held on foot until the vesting date is reached, 
and performance hurdle tested. 

Shawn Johnson is not included in the table above. He does not participate in AMP Limited incentive schemes and holds no equity awards 
in AMP’s Equity Incentive Plan (EIP). He is eligible to participate in an equity plan in Private Markets after listing.

66

Remuneration report

7.4 

EXECUTIVE PERFORMANCE RIGHTS HOLDINGS

7.5 

NON-EXECUTIVE DIRECTOR REMUNERATION

The following table shows the performance rights which were granted, exercised or lapsed during 2021. 

The following table shows the remuneration earned by AMP Limited NEDs for 2021.

 2,807,038 

 (638,168)

 (122,010)

 2,046,860 

 638,168 

Rahoul Chowdry

 NED

Debra Hazelton

Mike Hirst

Kathryn McKenzie

John O’Sullivan

Michael Sammells

Andrea Slattery

Total

Short term benefits 

Post-employment 
benefits

AMP Limited 
Board and 
committee fees
$’000

Fees for other 
group boards
$’000

Additional 
board duties 1
$’000

Superannuation 2
$’000

Total
$’000

596

420

302

312

136

–

274

33

274

294

298

254

300

325

2,180

1,638

– 

43

– 

– 

– 

– 

– 

– 

– 

– 

124

68

13

33

137

144

– 

– 

14

14

– 

– 

– 

– 

98

43

21

14

6 

 – 

139

71

23

18

22

24

2

–

22

5

22

22

26

20

24

21

619

481

338

350

138

–

296

38

394

359

469

356

343

379

141

110

2,597

1,963

Year

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

1  Additional work for special committees and projects including per diem fees on actual time spent for the Demerger Due Diligence Committee.
2   Superannuation contributions have been disclosed separately in this table but are included in the base NED fees disclosed elsewhere in this report.

Total

Total

James 

Total

Total

Total

Total

Total

Total

Total

Grant date

measure

per right

Granted

Vested

cancelled

31 Dec 2021

Performance 

Fair Value  

Holding at 

1 Jan 2021

Lapsed/ 

Held on 

Executive KMP

Alexis George 1

09-Aug-21

09-Aug-21

aTSR

rTSR

 0.62 

 0.61 

 701,740 

 (190,038)

 – 

 511,702 

 190,038 

 2,105,298 

 (448,130)

 (122,010)

 1,535,158 

 448,130 

 – 

 – 

 – 

Rights 

exercised 

to AMP 

Limited 

shares

David Cullen

12-Sep-19

CAGR of TSR

 1.21 

 1,933,701 

 – 

01-Jan-21

TSR

 0.81 

 – 

 454,821 

 1,933,701 

 454,821 

Georgeson

12-Sep-19

CAGR of TSR

 1.21 

 1,657,458 

 – 

01-Jan-21

TSR

 0.81 

 – 

 454,821 

Scott Hartley 2

01-Jan-21

TSR

 0.81 

Rebecca Nash 2

12-Sep-19

CAGR of TSR

 1.21 

 690,607 

Sean O'Malley 2

12-Sep-19

CAGR of TSR

 1.21 

 552,486 

 1,657,458 

 454,821 

 – 

 – 

 545,785 

 545,785 

 690,607 

 552,486 

Phil Pakes

12-Sep-19

CAGR of TSR

 1.21 

 1,381,215 

01-Jan-21

TSR

 0.81 

 – 

 424,499 

 1,381,215 

 424,499 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 1,933,701 

 454,821 

 2,388,522 

 1,657,458 

 454,821 

 2,112,279 

 545,785 

 545,785 

 690,607 

 690,607 

 552,486 

 552,486 

 1,381,215 

 424,499 

 1,805,714 

Former Executive KMP

Francesco 

De Ferrari 3

12-Sep-19

Share Price 

Target

12-Sep-19

CAGR of TSR

 1.21 

 3,867,402 

(1,245,334)

 2,622,068 

 0.62 

 2,500,000 

 – 

 2,500,000 

 6,367,402 

 – 

(1,245,334)

 5,122,068 

Helen Livesey 4

12-Sep-19

CAGR of TSR

 1.21 

 2,348,066 

01-Jan-21

TSR

 0.81 

 – 

 515,463 

 2,348,066 

 515,463 

 – 

 – 

 – 

 2,348,066 

 515,463 

 2,863,529 

1  Performance rights were granted to the CEO Alexis George as part of her sign-on award on 2 August 2021. Tranche 1 of the absolute TSR hurdle award 

vested in full and tranche 1 of the relative TSR hurdle award partially vested and the balance was lapsed. The performance rights were exercised to AMP 

2  The balances shown for Scott Hartley, Rebecca Nash and Sean O’Malley in the Holding at 1 January 2021 column reflect their respective holdings on the 

date they were appointed to KMP. Scott Hartley was appointed to KMP on 11 January and Rebecca Nash and Sean O’Malley were both appointed to KMP 

Limited shares on 14 December 2021.

on 15 November 2021.

3  Performance rights granted to Francesco De Ferrari as part of the 2019 Contracted LTI and 2019 Transformation Incentive awards were partially lapsed 

upon cessation of his employment and the remaining balance will be held on foot until the vesting date is reached, and performance hurdle tested. 

4  Performance rights granted to Helen Livesey as part of the 2019 Transformation Incentive award will partially lapse in the amount of 743,403 units 

upon cessation of employment and the remaining balance in the amount of 1,604,663 units will be held on foot until the vesting date is reached, 

and performance hurdle tested. 

Shawn Johnson is not included in the table above. He does not participate in AMP Limited incentive schemes and holds no equity awards 

in AMP’s Equity Incentive Plan (EIP). He is eligible to participate in an equity plan in Private Markets after listing.

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

–

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

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68

Remuneration report

7.6 

SECURITIES HELD BY NON-EXECUTIVE DIRECTORS

The following table details the shareholdings and movements in those shareholdings in AMP Limited held directly, indirectly or beneficially 
by NEDs or their related parties during the year and as at 31 December 2021. For this purpose, a NED’s related parties are their close family 
members (as defined in the applicable accounting standard) and any entities over which the NED (or a close family member) has control, 
joint control or significant influence (whether direct or indirect).

NED

Debra Hazelton 3

Rahoul Chowdry

Michael Hirst

Kathryn McKenzie 4

John O'Sullivan

Michael Sammells 5

Andrea Slattery 6

Balance on  
1 Jan 2021
#

Shares acquired 
during the year
#

Shares disposed 
during the year
#

Balance on  
31 Dec 2021 1 
#

Value on  
31 Dec 2021 2
$

Progress  
against MSR

130,977

100,000

–

–

88,194

30,000

85,475

143,585

–

–

120,000

–

40,000

54,500

–

–

–

–

–

–

–

274,562

100,000

–

120,000

88,194

70,000

139,975

277,308

14 June 2023

101,000

31 December 2023

–

30 June 2025

121,200

17 November 2024

89,076

70,700

19 June 2022

29 February 2024

141,375

14 February 2023

1  As at the date of this report, each of the current NEDs held a ‘relevant interest’ (as defined in the Corporations Act 2001) in the number of AMP shares 

disclosed above for that NED. Mike Hirst holds no shares in AMP.

2  The total value of each holding was calculated as at 31 December 2021 using a closing price of $1.01. 
3  Debra Hazelton purchased 89,286 AMP Limited shares on 1 June 2021 at a market price of $1.20 per share and 54,299 shares on 31 August 2021 at a market 

price of $1.105 per share.

4  Kathryn McKenzie purchased 60,000 AMP Limited shares on 7 May 2021 at a market price of $1.08 per share and 60,000 shares on 18 August 2021 at a market 

price of $1.07 per share.

5  Michael Sammells purchased 40,000 AMP Limited shares on 25 August 2021 at a market price of $1.103 per share.
6  Andrea Slattery purchased 27,000 AMP Limited shares on 10 May 2021 at a market value of $1.095 per share and 27,500 shares on 24 August 2021 at a market 

value of $1.083 per share. 

Signed in accordance with a resolution of the directors. 

68

Remuneration report

7.6 

SECURITIES HELD BY NON-EXECUTIVE DIRECTORS

The following table details the shareholdings and movements in those shareholdings in AMP Limited held directly, indirectly or beneficially 

by NEDs or their related parties during the year and as at 31 December 2021. For this purpose, a NED’s related parties are their close family 

members (as defined in the applicable accounting standard) and any entities over which the NED (or a close family member) has control, 

joint control or significant influence (whether direct or indirect).

NED

Balance on  

Shares acquired 

Shares disposed 

Balance on  

Value on  

1 Jan 2021

during the year

during the year

31 Dec 2021 1 

31 Dec 2021 2

Progress  

against MSR

Debra Hazelton 3

Rahoul Chowdry

Michael Hirst

Kathryn McKenzie 4

John O'Sullivan

Michael Sammells 5

Andrea Slattery 6

130,977

100,000

#

–

–

88,194

30,000

85,475

#

–

–

–

143,585

120,000

40,000

54,500

#

–

–

–

–

–

–

–

274,562

100,000

#

–

120,000

88,194

70,000

139,975

$

–

277,308

14 June 2023

101,000

31 December 2023

30 June 2025

121,200

17 November 2024

89,076

70,700

19 June 2022

29 February 2024

141,375

14 February 2023

1  As at the date of this report, each of the current NEDs held a ‘relevant interest’ (as defined in the Corporations Act 2001) in the number of AMP shares 

disclosed above for that NED. Mike Hirst holds no shares in AMP.

2  The total value of each holding was calculated as at 31 December 2021 using a closing price of $1.01. 

3  Debra Hazelton purchased 89,286 AMP Limited shares on 1 June 2021 at a market price of $1.20 per share and 54,299 shares on 31 August 2021 at a market 

4  Kathryn McKenzie purchased 60,000 AMP Limited shares on 7 May 2021 at a market price of $1.08 per share and 60,000 shares on 18 August 2021 at a market 

5  Michael Sammells purchased 40,000 AMP Limited shares on 25 August 2021 at a market price of $1.103 per share.

6  Andrea Slattery purchased 27,000 AMP Limited shares on 10 May 2021 at a market value of $1.095 per share and 27,500 shares on 24 August 2021 at a market 

price of $1.105 per share.

price of $1.07 per share.

value of $1.083 per share. 

Signed in accordance with a resolution of the directors. 

Directors’ report
for the year ended 31 December 2021

ROUNDING 
In accordance with the Australian Securities and Investments Commission Corporations Instrument 2016/191, amounts in this directors’ 
report and the accompanying financial report have been rounded off to the nearest million Australian dollars, unless stated otherwise.

NON-AUDIT SERVICES
The Audit Committee has reviewed details of the amounts paid or payable to the auditor for non-audit services provided to the AMP group 
during the year ended 31 December 2021, by the company’s auditors, EY.

The directors are satisfied that the provision of those non-audit services by the auditor is compatible with the general standard of 
independence for auditors imposed by the Corporations Act 2001 and did not compromise the auditor independence requirements of the 
Corporations Act 2001 for the following reasons:

 –

 –

 –

all non-audit assignments were approved by the CFO, or his nominated delegate, or the Chair of the Audit Committee;

no non-audit assignments were carried out which were specifically excluded by the AMP Charter of Audit Independence; and

the proportion of non-audit fees to audit fees paid to EY of 21% (2020: 7%), as disclosed in note 6.5 to the financial report is not 
considered significant enough to compromise EY’s independence or cause a perception of compromise. 

Signed in accordance with a resolution of the directors.

Debra Hazelton
Chair

Sydney, 10 February 2022

Alexis George
Chief Executive Officer and Managing Director

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70

Auditor’s independence declaration

Ernst & Young
200 George Street
Sydney NSW 2000 Australia
GPO Box 2646 Sydney NSW 2001

Tel: +61 2 9248 5555
Fax: +61 2 9248 5959
ey.com/au

Auditor’s independence declaration to the directors of AMP Limited

As lead auditor for the audit of the financial report of AMP Limited for the financial year ended 31 December 2021, I declare to the best 
of my knowledge and belief, there have been:

a.  No contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit; 

b.  No contraventions of any applicable code of professional conduct in relation to the audit; and

c.  No non-audit services provided that contravene any applicable code of professional conduct in relation to the audit.

This declaration is in respect of AMP Limited and the entities it controlled during the financial year.

Ernst & Young

Andrew Price 
Partner

10 February 2022

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation

70

Auditor’s independence declaration

Financial report
for the year ended 31 December 2021

Ernst & Young

200 George Street

Tel: +61 2 9248 5555

Fax: +61 2 9248 5959

Sydney NSW 2000 Australia

ey.com/au

GPO Box 2646 Sydney NSW 2001

Auditor’s independence declaration to the directors of AMP Limited

As lead auditor for the audit of the financial report of AMP Limited for the financial year ended 31 December 2021, I declare to the best 

of my knowledge and belief, there have been:

a.  No contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit; 

b.  No contraventions of any applicable code of professional conduct in relation to the audit; and

c.  No non-audit services provided that contravene any applicable code of professional conduct in relation to the audit.

This declaration is in respect of AMP Limited and the entities it controlled during the financial year.

Ernst & Young

Andrew Price 

Partner

10 February 2022

A member firm of Ernst & Young Global Limited 

Liability limited by a scheme approved under Professional Standards Legislation

TABLE OF CONTENTS 

Main statements 

Consolidated income statement

Consolidated statement of comprehensive income

Consolidated statement of financial position

Consolidated statement of changes in equity

Consolidated statement of cash flows

About this report 

Understanding the AMP financial report

SECTION 1: 
Results for the year 

Basis of consolidation

Significant accounting policies

Critical judgements and estimates

1.1  Segment performance 

1.2  Other operating expenses 

1.3  Earnings per share

1.4  Taxes

1.5  Dividends

SECTION 2: 

2.1  Loans and advances 

Loans and advances, 
investments, intangibles and 
working capital 

2.2 

Investments in other financial assets and liabilities

2.3 

Intangibles 

2.4  Other assets

2.5  Receivables 

2.6  Payables 

2.7  Fair value information

SECTION 3: 

Capital structure and 
financial risk management 

3.1  Contributed equity 

3.2 

Interest-bearing liabilities 

3.3  Financial risk management 

3.4  Derivatives and hedge accounting

3.5  Capital management

SECTION 4: 

Employee disclosures 

4.1  Defined benefit plans

4.2  Share-based payments

SECTION 5: 

Group entities 

SECTION 6: 

Other disclosures

Directors’ declaration

Independent auditor’s report

5.1  Controlled entities

5.2 

Investments in associates

5.3  Parent entity information

5.4  Related party disclosures

6.1  Notes to Consolidated statement of cash flows

6.2  Commitments 

6.3  Right of use assets and lease liabilities

6.4  Provisions and contingent liabilities

6.5  Auditors’ remuneration

6.6  New accounting standards 

6.7  Events occurring after reporting date

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96

98

102

102

103

104

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110

112

119

122

124

129

140

141

142

144

146

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147

149

153

154

154

155

156

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72

Consolidated income statement
for the year ended 31 December 2021

Fee revenue

Interest income using the effective interest method

Other investment gains

Share of profit or loss from associates

Movement in guarantee liabilities

Other income

Total revenue

Fee and commission expenses

Staff and related expenses

Finance costs

Other operating expenses

Total expenses

(Loss)/Profit before tax

Income tax credit

(Loss)/Profit after tax from continuing operations

Profit from discontinued operations

(Loss)/Profit for the year

(Loss)/Profit attributable to:

Shareholders of AMP Limited 1

Non-controlling interests

(Loss)/Profit for the year

(Loss)/Earnings per share

Basic

Diluted

(Loss)/Earnings per share from continuing operations

Basic

Diluted

Note

1.1(b)

5.2

1.2

1.4

1.3

1.3

1.3

1.3

2021
$m

2,208 

608 

45 

150 

66 

220 

2020
$m

2,407 

721 

32 

81 

(30)

186 

3,297 

3,397 

(769)

(1,215)

(347)

(1,292)

(3,623)

(326)

72 

(254)

 –  

(254)

(252)

(2)

(254)

cents

(7.6)

(7.6)

(7.6)

(7.6)

(851)

(1,211)

(424)

(860)

(3,346)

51 

19 

70 

124 

194 

177 

17 

194 

cents

5.2 

5.1 

1.6 

1.5 

1 (Loss)/Profit attributable to shareholders of AMP Limited is comprised of $252m Loss (FY 20: $53m Profit) from continuing operations and $nil (FY 20: $124m 

Profit) from discontinued operations. 

72

Consolidated income statement

for the year ended 31 December 2021

Consolidated statement of comprehensive income
for the year ended 31 December 2021

(Loss)/Profit for the year from continuing operations

Other comprehensive income

Items that may be reclassified subsequently to profit or loss

Fair value reserve

 – net (loss)/gain on fair value asset reserve 

3,297 

3,397 

 – tax effect on fair value asset reserve gain/(loss)

 – net amount transferred to profit or loss for the year

 – tax effect on amount transferred to profit or loss for the year

Cash flow hedges

 – net gain/(loss) on cash flow hedges

 – tax effect on cash flow hedge (loss)/gain 

 – net amount transferred to profit or loss for the year

 – tax effect on amount transferred to profit or loss for the year

Fee revenue

Interest income using the effective interest method

Other investment gains

Share of profit or loss from associates

Movement in guarantee liabilities

(Loss)/Profit after tax from continuing operations

Profit from discontinued operations

(Loss)/Profit for the year

Other income

Total revenue

Fee and commission expenses

Staff and related expenses

Finance costs

Other operating expenses

Total expenses

(Loss)/Profit before tax

Income tax credit

(Loss)/Profit attributable to:

Shareholders of AMP Limited 1

Non-controlling interests

(Loss)/Profit for the year

(Loss)/Earnings per share

Basic

Diluted

Basic

Diluted

Note

1.1(b)

5.2

1.2

1.4

1.3

1.3

1.3

1.3

2021

$m

2,208 

608 

45 

150 

66 

220 

(769)

(1,215)

(347)

(1,292)

(3,623)

(326)

72 

(254)

 –  

(254)

(252)

(2)

(254)

cents

(7.6)

(7.6)

(7.6)

(7.6)

2020

$m

2,407 

721 

32 

81 

(30)

186 

(851)

(1,211)

(424)

(860)

(3,346)

51 

19 

70 

124 

194 

177 

17 

194 

cents

5.2 

5.1 

1.6 

1.5 

Translation of foreign operations and revaluation of hedge of net investments

Items that will not be reclassified subsequently to profit or loss

Fair value reserve 

Defined benefit plans

 – actuarial gains

 – tax effect on actuarial gains

Other comprehensive income/(loss) for the year from continuing operations

4.1

(Loss)/Earnings per share from continuing operations

Total comprehensive (loss)/income for the year from continuing operations

1 (Loss)/Profit attributable to shareholders of AMP Limited is comprised of $252m Loss (FY 20: $53m Profit) from continuing operations and $nil (FY 20: $124m 

Profit) from discontinued operations. 

Profit for the year from discontinued operations

Other comprehensive loss for the year from discontinued operations

Total comprehensive (loss)/income for the year

Total comprehensive (loss)/income attributable to shareholders of AMP Limited

Total comprehensive (loss)/income attributable to non-controlling interests

Total comprehensive (loss)/income for the year

Note

2021
$m

(254)

2020
$m

70 

73

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124 

(96)

75 

58 

17 

75 

 
 
 
 
 
 
 
74

Consolidated statement of financial position
as at 31 December 2021

Assets

Cash and cash equivalents

Receivables

Investments in other financial assets

Current tax assets

Assets held for sale 2

Loans and advances

Investments in associates 

Right of use assets

Deferred tax assets

Intangibles

Other assets

Defined benefit plan asset

Total assets 

Liabilities

Payables

Current tax liabilities

Employee benefits

Other financial liabilities

Liabilities held for sale 2

Provisions

Interest-bearing liabilities

Lease liabilities

Deferred tax liabilities

Guarantee liabilities

Defined benefit plan liabilities

Total liabilities 

Net assets 

Equity

Contributed equity

Reserves

Retained earnings

Total equity of shareholders of AMP Limited

Non-controlling interests

Total equity of shareholders of AMP Limited and non-controlling interests

Note

2.5

2.2

2.1

5.2

6.3

1.4

2.3

2.4

4.1

2.6

2.2

6.4

3.2

6.3

1.4

4.1

3.1

2021
$m

2,916 

572 

3,684 

221 

575 

22,047 

1,090 

96 

655 

330 

150 

3 

2020 1
$m

2,428 

702 

5,087 

160 

 –  

20,526 

1,442 

174 

828 

629 

177 

 –  

32,339 

32,153 

349 

67 

412 

293 

174 

588 

26,117 

135 

136 

85 

 –  

291 

70 

357 

503 

 –  

1,056 

24,916 

211 

226 

151 

98 

28,356 

27,879 

3,983 

4,274 

10,153 

(2,327)

(3,846)

3,980 

3 

3,983 

10,349 

(2,404)

(3,679)

4,266 

8 

4,274 

1 Due to a change in accounting policy, comparative information has been restated. Refer to note 2.3.
2 Assets and liabilities held for sale includes balances relating to AMP Capital's Global Equities and Fixed Income (GEFI) and Infrastructure Debt businesses 

as well as AMP's interest in Resolution Life NOHC.

74

Consolidated statement of financial position

as at 31 December 2021

Consolidated statement of changes in equity
for the year ended 31 December 2021

Investments in other financial assets

Assets

Receivables

Cash and cash equivalents

Current tax assets

Assets held for sale 2

Loans and advances

Investments in associates 

Right of use assets

Deferred tax assets

Defined benefit plan asset

Intangibles

Other assets

Total assets 

Liabilities

Payables

Current tax liabilities

Employee benefits

Other financial liabilities

Liabilities held for sale 2

Provisions

Interest-bearing liabilities

Lease liabilities

Deferred tax liabilities

Guarantee liabilities

Defined benefit plan liabilities

Total liabilities 

Net assets 

Equity

Contributed equity

Reserves

Retained earnings

Note

2.5

2.2

2.1

5.2

6.3

1.4

2.3

2.4

4.1

2.6

2.2

6.4

3.2

6.3

1.4

4.1

3.1

2020 1

$m

2,428 

702 

5,087 

160 

 –  

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1,442 

174 

828 

629 

177 

 –  

291 

70 

357 

503 

 –  

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226 

151 

98 

2021

$m

2,916 

572 

3,684 

221 

575 

22,047 

1,090 

96 

655 

330 

150 

3 

349 

67 

412 

293 

174 

588 

135 

136 

85 

 –  

32,339 

32,153 

26,117 

1,056 

24,916 

28,356 

27,879 

3,983 

4,274 

10,153 

(2,327)

(3,846)

3,980 

3 

3,983 

10,349 

(2,404)

(3,679)

4,266 

8 

4,274 

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76

Consolidated statement of changes in equity
for the year ended 31 December 2021

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Note

Cash flows from operating activities 1

Cash receipts in the course of operations

Interest received

Dividends and distributions received 2

Cash payments in the course of operations

Net movement in deposits from customers

Finance costs

Income tax received/(paid)

Net cash provided by/(used in) operating activities

6.1

Cash flows from investing activities 1

Net proceeds from sale of (payments to acquire):

 – investments in financial assets 3

 – operating and intangible assets

 – operating controlled entities and investments in associates accounted for using 

the equity method

 – AMP Capital minority interest

Proceeds from sale of the WP and mature businesses

Net cash (used in)/provided by investing activities

Cash flows from financing activities

Proceeds from borrowings – non-banking operations 1

Repayment of borrowings – non-banking operations 1

Net movement in borrowings – banking operations

Payments for buy-back of shares

Repayment of subordinated debt

Lease payments

Dividends paid 4

Net cash used in financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Effect of exchange rate changes on cash and cash equivalents

Cash and cash equivalents prior to the deconsolidation of WP and mature businesses

Cash and cash equivalents deconsolidated 1

Cash and cash equivalents at the end of the year

6.1

2021
$m

2,564 

690 

130 

(3,171)

1,662 

(302)

116 

1,689 

(503)

(49)

(13)

 –  

 –  

(565)

 –  

(398)

188 

(196)

(267)

(60)

 –  

(733)

391 

2,653 

 –  

3,044 

 –  

3,044 

2020 1
$m

6,536 

1,191 

671 

(12,165)

1,892 

(450)

(417)

(2,742)

1,496 

(83)

(89)

(451)

2,341 

3,214 

265 

(507)

(1,048)

 –  

(275)

(63)

(360)

(1,988)

(1,516)

8,069 

(4)

6,549 

(3,896)

2,653 

1 Cash flows for the year ended 31 December 2020 include amounts attributable to shareholders' interests, policyholders' interests in the WP and mature 
business' statutory funds and controlled entities of those statutory funds. The sale of the WP and mature businesses was completed on 30 June 2020, 
resulting in the deconsolidation of cash and cash equivalents held by these businesses as at 30 June 2020.

2 Dividends and distributions received in the year ended 31 December 2020 are amounts of cash received mainly from investments held by AMP life insurance 

entities' statutory funds and controlled entities of the statutory funds. Dividends and distributions reinvested have been treated as non-cash items. 

3 Net proceeds from sale of (payments to acquire) investments in financial assets also includes loans and advances made (net of payments) and purchases 

of financial assets (net of maturities) during the period by AMP Bank.

4 Dividends paid includes dividends paid to minority interest holders and is presented net of dividends on treasury shares.

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78

Notes to the financial statements
for the year ended 31 December 2021

ABOUT THIS REPORT 

This section outlines the structure of the AMP group, information useful to understanding the 
AMP group’s financial report and the basis on which the financial report has been prepared.

(a)  Understanding the AMP financial report

The AMP group (AMP) is comprised of AMP Limited (the parent), a holding company incorporated and domiciled in Australia, and the 
entities it controls (subsidiaries or controlled entities). The consolidated financial statements of AMP Limited include the financial 
information of its controlled entities.

The consolidated financial report:

 –

 –

 –

 –

 –

 –

is a general purpose financial report;

has been prepared in accordance with the requirements of the Corporations Act 2001, Australian Accounting Standards including 
Australian Accounting Interpretations adopted by the Australian Accounting Standards Board (AASB) and International Financial 
Reporting Standards (IFRSs) as issued by the International Accounting Standards Board; 

is presented in Australian dollars with all values rounded to the nearest million dollars ($m), unless otherwise stated; 

has been prepared on a going concern basis generally using a historical cost basis; however where permitted under accounting 
standards a different basis may be used, including the fair value basis; 

presents assets and liabilities on the face of the Consolidated statement of financial position in decreasing order of liquidity and 
therefore does not distinguish between current and non-current items; 

presents reclassified comparative information where required for consistency with the current year’s presentation within the 
annual report; and 

 –

includes restated comparative information to reflect the impact of a change in accounting policy as detailed in note 2.3.

AMP Limited is a for-profit entity and is limited by shares. 

The financial statements for the year ended 31 December 2021 were authorised for issue on 10 February 2022 in accordance with 
a resolution of the directors.

Assets and liabilities held for sale

SALE OF AMP CAPITAL’S GLOBAL EQUITIES AND FIXED INCOME BUSINESS
On 8 July 2021, AMP announced an agreement to sell AMP Capital’s Global Equities and Fixed Income (GEFI) business to Macquarie Asset 
Management for up to $185m. The sale is subject to customary closing conditions and is expected to complete in the first quarter of 2022. 

Consideration at completion will comprise an upfront cash payment of up to $110m and deferred consideration of up to $75m. 
The aggregate consideration is subject to meeting certain conditions, including revenue targets, with the upfront cash component 
expected to be approximately $80m. The deferred consideration will be fair valued by AMP at completion and, together with the cash 
proceeds, will be treated as the accounting purchase price. 

GEFI was controlled by AMP throughout the reporting period and as a result, the income and expenses, assets and liabilities and cash flows 
of this business are consolidated within the financial report. In accordance with AASB 5 Non-current Assets Held for Sale and Discontinued 
Operations (AASB 5), the assets and liabilities of this business have been separately classified as held for sale in the Consolidated statement 
of financial position.

DIVESTMENT OF EQUITY INTEREST IN RESOLUTION LIFE AUSTRALASIA
On 3 November 2021, AMP announced an agreement to divest its 19.13% equity interest in Resolution Life NOHC Pty Ltd (RLA) for consideration 
of $524m to Resolution Life Group, less the amount of any dividends, distributions or capital returns that are paid from RLA to AMP. The sale 
is subject to Regulatory approval and is expected to complete in the first half of 2022. 

Subsequent to the agreement to divest, AMP received dividends and capital returns from RLA of $15m, reducing the consideration payable 
at completion to $509m. In accordance with AASB 5, the carrying value of AMP’s equity interest in RLA has been adjusted to $509m as at 
31 December 2021 and has been separately classified as held for sale in the Consolidated statement of financial position.

As part of the divestment agreement, AMP and RLA have also agreed to settle a number of post-completion adjustments and certain claims 
between the parties, subject to various limitations and exclusions, which results in a payment of $141m from AMP to RLA at completion. 
This balance has been separately classified as held for sale in the Consolidated statement of financial position.

DIVESTMENT OF INFRASTRUCTURE DEBT PLATFORM
On 24 December 2021, AMP announced an agreement to sell its Infrastructure Debt platform to Ares Holdings LP for consideration of up to 
$428m. The sale is subject to a number of conditions precedent and is expected to complete in the first quarter of 2022. AMP’s Infrastructure 
Debt platform was controlled by AMP throughout the reporting period and as a result, the income and expenses, assets and liabilities and 
cash flows of the platform are consolidated within the financial report. As at 31 December 2021, the assets and liabilities of this business 
have been separately classified as held for sale in the Consolidated statement of financial position.

COVID-19 impacts

The COVID-19 pandemic has resulted in significant disruptions to the global economy during the year ended 31 December 2021 and there 
remains substantial uncertainty over the ultimate duration and extent of the pandemic as well as the corresponding economic impacts. 
These uncertainties have been incorporated into the judgements and estimates used by management in the preparation of this report, 
including the carrying values of the assets and liabilities. 

(b)  Basis of consolidation 

Entities are fully consolidated from the date of acquisition, being the date on which the AMP group obtains control, and continue to be 
consolidated until the date that control ceases. Control exists where the AMP group is exposed, or has rights, to variable returns from its 
involvement with the entity and has the ability to affect those returns through its power over the entity.

Income, expenses, assets, liabilities and cash flows of controlled entities are consolidated into the AMP group financial statements, along 
with those attributable to the shareholders of the parent entity. All inter-company transactions are eliminated in full, including unrealised 
profits arising from intra-group transactions.

The share of the net assets of controlled entities attributable to non-controlling interests is disclosed as a separate line item on the 
Consolidated statement of financial position. 

Materiality 

Information has only been included in the financial report to the extent that it has been considered material and relevant to the 
understanding of the financial statements. A disclosure is considered material and relevant if, for example:

 –

 –

 –

 –

the amount in question is significant because of its size or nature;

it is important for understanding the results of the AMP group;

it helps explain the impact of significant changes in the AMP group; and/or

it relates to an aspect of the AMP group’s operations that is important to its future performance. 

(c)  Significant accounting policies

The significant accounting policies adopted in the preparation of the financial report are contained in the notes to the financial statements 
to which they relate. All accounting policies have been consistently applied to the current year and comparative period, unless otherwise 
stated. Where an accounting policy relates to more than one note or where no note is provided, the accounting policies are set out below.

79

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The financial statements for the year ended 31 December 2021 were authorised for issue on 10 February 2022 in accordance with 

Interest, dividends and distributions income

Interest income measured at amortised cost is recognised in the Consolidated income statement using the effective interest method. 
Revenue from dividends and distributions is recognised when the AMP group’s right to receive payment is established. 

SALE OF AMP CAPITAL’S GLOBAL EQUITIES AND FIXED INCOME BUSINESS

Foreign currency transactions

On 8 July 2021, AMP announced an agreement to sell AMP Capital’s Global Equities and Fixed Income (GEFI) business to Macquarie Asset 

Management for up to $185m. The sale is subject to customary closing conditions and is expected to complete in the first quarter of 2022. 

Transactions, assets and liabilities denominated in foreign currencies are translated into Australian dollars (the functional currency) using 
the following applicable exchange rates: 

Foreign currency amount

Transactions 

Monetary assets and liabilities

Applicable exchange rate

Date of transaction 

Reporting date

Non-monetary assets and liabilities carried at fair value

Date fair value is determined 

Foreign exchange gains and losses resulting from translation of foreign exchange transactions are recognised in the Consolidated income 
statement, except for qualifying cash flow hedges, which are deferred to equity.

On consolidation the assets, liabilities, income and expenses of foreign operations are translated into Australian dollars using the following 
applicable exchange rates: 

Foreign currency amount

Income and expenses 

Assets and liabilities 

Equity 

Reserves 

Applicable exchange rate

Average exchange rate 

Reporting date 

Historical date

Reporting date

Foreign exchange differences resulting from translation of foreign operations are initially recognised in the foreign currency translation 
reserve and subsequently transferred to the Consolidated income statement on disposal of the foreign operation.

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78

Notes to the financial statements

for the year ended 31 December 2021

ABOUT THIS REPORT 

This section outlines the structure of the AMP group, information useful to understanding the 

AMP group’s financial report and the basis on which the financial report has been prepared.

(a)  Understanding the AMP financial report

The AMP group (AMP) is comprised of AMP Limited (the parent), a holding company incorporated and domiciled in Australia, and the 

entities it controls (subsidiaries or controlled entities). The consolidated financial statements of AMP Limited include the financial 

information of its controlled entities.

The consolidated financial report:

is a general purpose financial report;

 –

 –

 –

 –

has been prepared in accordance with the requirements of the Corporations Act 2001, Australian Accounting Standards including 

Australian Accounting Interpretations adopted by the Australian Accounting Standards Board (AASB) and International Financial 

Reporting Standards (IFRSs) as issued by the International Accounting Standards Board; 

is presented in Australian dollars with all values rounded to the nearest million dollars ($m), unless otherwise stated; 

has been prepared on a going concern basis generally using a historical cost basis; however where permitted under accounting 

standards a different basis may be used, including the fair value basis; 

 –

presents assets and liabilities on the face of the Consolidated statement of financial position in decreasing order of liquidity and 

therefore does not distinguish between current and non-current items; 

 –

presents reclassified comparative information where required for consistency with the current year’s presentation within the 

annual report; and 

 –

includes restated comparative information to reflect the impact of a change in accounting policy as detailed in note 2.3.

AMP Limited is a for-profit entity and is limited by shares. 

a resolution of the directors.

Assets and liabilities held for sale

Consideration at completion will comprise an upfront cash payment of up to $110m and deferred consideration of up to $75m. 

The aggregate consideration is subject to meeting certain conditions, including revenue targets, with the upfront cash component 

expected to be approximately $80m. The deferred consideration will be fair valued by AMP at completion and, together with the cash 

proceeds, will be treated as the accounting purchase price. 

GEFI was controlled by AMP throughout the reporting period and as a result, the income and expenses, assets and liabilities and cash flows 

of this business are consolidated within the financial report. In accordance with AASB 5 Non-current Assets Held for Sale and Discontinued 

Operations (AASB 5), the assets and liabilities of this business have been separately classified as held for sale in the Consolidated statement 

of financial position.

DIVESTMENT OF EQUITY INTEREST IN RESOLUTION LIFE AUSTRALASIA

On 3 November 2021, AMP announced an agreement to divest its 19.13% equity interest in Resolution Life NOHC Pty Ltd (RLA) for consideration 

of $524m to Resolution Life Group, less the amount of any dividends, distributions or capital returns that are paid from RLA to AMP. The sale 

is subject to Regulatory approval and is expected to complete in the first half of 2022. 

Subsequent to the agreement to divest, AMP received dividends and capital returns from RLA of $15m, reducing the consideration payable 

at completion to $509m. In accordance with AASB 5, the carrying value of AMP’s equity interest in RLA has been adjusted to $509m as at 

31 December 2021 and has been separately classified as held for sale in the Consolidated statement of financial position.

As part of the divestment agreement, AMP and RLA have also agreed to settle a number of post-completion adjustments and certain claims 

between the parties, subject to various limitations and exclusions, which results in a payment of $141m from AMP to RLA at completion. 

This balance has been separately classified as held for sale in the Consolidated statement of financial position.

DIVESTMENT OF INFRASTRUCTURE DEBT PLATFORM

On 24 December 2021, AMP announced an agreement to sell its Infrastructure Debt platform to Ares Holdings LP for consideration of up to 

$428m. The sale is subject to a number of conditions precedent and is expected to complete in the first quarter of 2022. AMP’s Infrastructure 

Debt platform was controlled by AMP throughout the reporting period and as a result, the income and expenses, assets and liabilities and 

cash flows of the platform are consolidated within the financial report. As at 31 December 2021, the assets and liabilities of this business 

have been separately classified as held for sale in the Consolidated statement of financial position.

 
 
 
 
 
 
 
80

Notes to the financial statements
for the year ended 31 December 2021

(d)  Critical judgements and estimates

Preparation of the financial statements requires management to make judgements, estimates and assumptions about future events. 
Information on critical judgements and estimates considered when applying the accounting policies can be found above and in the 
following notes: 

Accounting estimates and judgements

Note

Tax

Impairment of financial assets

Fair value of financial assets 

Goodwill and acquired intangible assets

Defined benefit plan

Right of use assets and lease liabilities 

Provisions and contingent liabilities

1.4 

2.1

2.2 

2.3

4.1

6.3

6.4

Taxes

Expected credit losses (ECLs)

Investments in other financial assets and liabilities

Intangibles

Defined benefit asset/liability 

Right of use asset and lease liabilities 

Provisions and contingent liabilities

Page

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97

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128

148

150

80

Notes to the financial statements

for the year ended 31 December 2021

(d)  Critical judgements and estimates

Preparation of the financial statements requires management to make judgements, estimates and assumptions about future events. 

Information on critical judgements and estimates considered when applying the accounting policies can be found above and in the 

Accounting estimates and judgements

Note

following notes: 

Tax

Impairment of financial assets

Fair value of financial assets 

Taxes

Expected credit losses (ECLs)

Investments in other financial assets and liabilities

Goodwill and acquired intangible assets

Intangibles

Defined benefit plan

Right of use assets and lease liabilities 

Provisions and contingent liabilities

Defined benefit asset/liability 

Right of use asset and lease liabilities 

Provisions and contingent liabilities

1.4 

2.1

2.2 

2.3

4.1

6.3

6.4

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150

1 

SECTION

RESULTS FOR THE YEAR

This section provides insights into how the AMP group has performed in the current year and provides additional 
information about those individual line items in the financial statements that the directors consider most 
relevant in the context of the operations of the AMP group. 

Statutory measures of performance disclosed in this report are: 

 –

 –

Statutory earnings per share (EPS) – basic and diluted

Profit (loss) after tax attributable to the shareholders of AMP

NPAT (underlying) is AMP’s key measure of business performance. This performance measure is disclosed for each 
AMP operating segment within Segment performance.

1.1 

Segment performance 

1.2  Other operating expenses 

1.3 

1.4 

Earnings per share

Taxes

1.5  Dividends

1.1 

SEGMENT PERFORMANCE 

The AMP group identifies its operating segments based on separate financial information that is regularly reviewed by the Chief Executive 
Officer and his executive team in assessing performance and determining the allocation of resources. The operating segments are identified 
according to the nature of profit generated and services provided, and their performance is evaluated based on a post-tax operating 
earnings basis.

Reportable segment

Segment description

Australian wealth 
management (AWM)

AWM comprises of three different business components providing advice, retirement income and managed 
investments products through:

 –

Platforms provides a Wrap Platform which includes superannuation, retirement and investment solutions.

 – Master Trust provides a whole of wealth solutions for members both retail and corporate.

 –

Advice provides financial advice services and equity investments in practices.

AMP Bank

AMP Bank offers residential mortgages, deposits and transaction banking. The Bank continues to focus on 
growth through investing in technology to streamline the origination process, improving the experience for 
both customers and intermediaries.

AMP Capital 

AMP Capital is a diversified investment manager across major asset classes including infrastructure, real 
estate, equities, fixed interest, diversified and multi-manager and multi-asset funds.

On 23 April 2021, AMP announced the intention to demerge AMP Capital’s Private Markets business, 
consisting of infrastructure equity, infrastructure debt and real estate. Subsequently, on 24 December 2021, 
AMP announced the further simplification of Private Markets with the sale of infrastructure debt, expected 
to complete in the first quarter of 2022.

As part of the demerger preparations, on 8 July 2021, AMP announced the sale of its global equities and 
fixed income business (GEFI), which is expected to complete by 30 June 2022. The remaining AMP Capital 
public market business, the Multi-Asset Group, which is responsible for asset allocation on behalf of AMP’s 
superannuation clients, will complete its transition over to Australian wealth management prior to demerger, 
creating an end-to-end superannuation and investment platform business.

New Zealand wealth 
management 
(NZ WM)

Encompasses the wealth management and financial advice and distribution business in New Zealand. 
It provides clients with a variety of wealth management solutions including KiwiSaver, corporate 
superannuation, retail investments and a wrap investment management platform. 

Segment information is not reported for activities of the AMP group office companies as it is not the function of these departments to earn 
revenue and any revenues earned are incidental to the activities of the AMP group. 

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82

Notes to the financial statements
for the year ended 31 December 2021

1.1 

SEGMENT PERFORMANCE  CONTINUED

(a)  Segment profit

2021

Segment profit after income tax

External customer revenue

Intersegment revenue 2

Segment revenue

Other segment information

Income tax expense

Depreciation and amortisation

2020

Segment profit after income tax 3

External customer revenue

Intersegment revenue 2

Segment revenue

Other segment information

Income tax expense 

Depreciation and amortisation

AMP
Bank
$m

153 

413 

 –  

413 

66 

16 

111 

401 

 –  

401 

48 

7 

WM
$m

48 

948 

3 

951 

20 

28 

64 

1,055 

7 

1,062 

25 

38 

NZ WM
$m

AMP
Capital 1
$m

39 

150 

 –  

150 

16 

4 

35 

151 

 –  

151 

14 

5 

154 

511 

216 

727 

49 

25 

131 

510 

207 

717 

35 

33 

Total
$m

394 

2,022 

219 

2,241 

151 

73 

341 

2,117 

214 

2,331 

122 

83 

1 AMP Capital segment revenue is reported net of external investment manager fees. 
2 Intersegment revenue represents operating revenue between segments priced on a market related basis and is eliminated on consolidation.
3 FY 20 segment profit after income tax has been restated to reflect additional Group Office allocations to business units from FY 21 and show investment 

income on an actual basis with the removal of the market adjustment methodology.

82

Notes to the financial statements

for the year ended 31 December 2021

(a)  Segment profit

2021

Segment profit after income tax

External customer revenue

Intersegment revenue 2

Segment revenue

Other segment information

Income tax expense

Depreciation and amortisation

2020

Segment profit after income tax 3

External customer revenue

Intersegment revenue 2

Segment revenue

Other segment information

Income tax expense 

Depreciation and amortisation

AMP

Bank

$m

153 

413 

 –  

413 

66 

16 

111 

401 

 –  

401 

48 

7 

WM

$m

48 

948 

3 

951 

20 

28 

64 

1,055 

7 

1,062 

25 

38 

NZ WM

AMP

Capital 1

$m

39 

150 

 –  

150 

16 

4 

35 

151 

 –  

151 

14 

5 

$m

154 

511 

216 

727 

49 

25 

131 

510 

207 

717 

35 

33 

Total

$m

394 

2,022 

219 

2,241 

151 

73 

341 

2,117 

214 

2,331 

122 

83 

1 AMP Capital segment revenue is reported net of external investment manager fees. 

2 Intersegment revenue represents operating revenue between segments priced on a market related basis and is eliminated on consolidation.

3 FY 20 segment profit after income tax has been restated to reflect additional Group Office allocations to business units from FY 21 and show investment 

income on an actual basis with the removal of the market adjustment methodology.

1.1 

SEGMENT PERFORMANCE  CONTINUED

1.1 

SEGMENT PERFORMANCE  CONTINUED

(b)  The following table allocates the disaggregated segment revenue from contracts with 

customers to the group’s operating segments (see note 1.1(a)):

2021

Investment related

Management fees 

Performance and transaction fees 

Net interest income 

Other revenue 

Total segment revenue per segment note

Presentation adjustments 1

Total statutory revenue from contracts with customers

2020

Investment related

Management fees 

Performance and transaction fees 

Net interest income 

Other revenue 

Total segment revenue per segment note

Presentation adjustments 1

Total statutory revenue from contracts with customers

Statutory revenue from contracts with customers

Fee revenue

 – Investment management and related fees

 – Financial advisory fees 2

Other revenue

Total statutory revenue from contracts with customers

AMP 
 Bank
$m

 –  

 –  

 –  

399 

14 

413 

 –  

 –  

 –  

391 

10 

401 

WM
$m

858 

 –  

 –  

 –  

93 

951 

NZ WM
$m

116 

 –  

 –  

 –  

34 

150 

AMP 
Capital
$m

545 

90 

74 

 –  

18 

727 

Total
$m

1,519 

90 

74 

399 

159 

2,241 

187 

2,428 

907 

115 

564 

1,586 

 –  

 –  

 –  

155 

1,062 

 –  

 –  

 –  

36 

151 

96 

51 

 –  

6 

717 

2021
$m 

1,597 

611 

2,208 

220 

2,428 

96 

51 

391 

207 

2,331 

254 

2,585 

2020
$m 

1,696 

711 

2,407 

178 

2,585 

1 Presentation adjustments primarily reflect the difference between total segment revenue and statutory revenue from contracts with customers, 

as required by AASB 15 Revenue from Contracts with Customers. These adjustments include revenue from sources other than contracts with customers 
and expense items which are presented net in the segment results, but presented gross in the Consolidated income statement.

2 A substantial majority of the financial advisory fees received are paid to advisers. For statutory reporting, financial advisory fees are presented gross of the 

related cost which is presented in Fee and commission expenses in the Consolidated income statement.

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84

Notes to the financial statements
for the year ended 31 December 2021

1.1 

SEGMENT PERFORMANCE  CONTINUED

(c)  Reconciliations

Segment profit after income tax differs from profit (loss) attributable to shareholders of AMP Limited due to the exclusion of the 
following items:

Segment profit after income tax 1

Net group office

Total operating earnings

NPAT (underlying) 2

Gain on sale of AMP Life

AMP Life separation costs

Client remediation and related costs

Risk management, governance and controls

Transformation cost out

Impairments

Demerger costs

Other items 3

Amortisation of acquired intangible assets

NPAT 

AMP Life earnings 4

(Loss)/Profit attributable to shareholders of AMP Limited

(Loss)/Profit attributable to non-controlling interests

(Loss)/Profit for the year

2021
$m

394 

(38)

356 

356 

 –  

 –  

(78)

 –  

(133)

(312)

(75)

11 

(21)

(252)

 –  

(252)

(2)

(254)

2020
$m

341 

(108)

233 

233 

299 

(208)

(73)

(29)

(51)

(32)

 –  

(33)

(58)

48 

129 

177 

17 

194 

1 FY 20 segment profit after income tax has been re-presented to reflect actual investment income following the removal of 'market adjustment' which 

normalised investment income to 2.5%, this has previously been disclosed outside of Segment profit after income tax.

2 NPAT (underlying), represents shareholder attributable net profit or loss after tax excluding accounting mismatches and non- recurring revenue and expenses.
3 Other items largely comprise the net of one-off and non-recurring revenues and costs, including the cost of implementing significant regulatory changes.
4 Includes AMP Life earnings through to 30 June 2020.

84

Notes to the financial statements

for the year ended 31 December 2021

(c)  Reconciliations

following items:

Segment profit after income tax 1

Net group office

Total operating earnings

NPAT (underlying) 2

Gain on sale of AMP Life

AMP Life separation costs

Client remediation and related costs

Risk management, governance and controls

Transformation cost out

Impairments

Demerger costs

Other items 3

NPAT 

AMP Life earnings 4

Amortisation of acquired intangible assets

(Loss)/Profit attributable to shareholders of AMP Limited

(Loss)/Profit attributable to non-controlling interests

(Loss)/Profit for the year

1 FY 20 segment profit after income tax has been re-presented to reflect actual investment income following the removal of 'market adjustment' which 

normalised investment income to 2.5%, this has previously been disclosed outside of Segment profit after income tax.

2 NPAT (underlying), represents shareholder attributable net profit or loss after tax excluding accounting mismatches and non- recurring revenue and expenses.

3 Other items largely comprise the net of one-off and non-recurring revenues and costs, including the cost of implementing significant regulatory changes.

4 Includes AMP Life earnings through to 30 June 2020.

1.1 

SEGMENT PERFORMANCE  CONTINUED

1.1 

SEGMENT PERFORMANCE  CONTINUED

Segment profit after income tax differs from profit (loss) attributable to shareholders of AMP Limited due to the exclusion of the 

Total segment revenue differs from Total revenue as follows:

(c)  Reconciliations  continued

2021

$m

394 

(38)

356 

356 

 –  

 –  

(78)

 –  

(133)

(312)

(75)

11 

(21)

(252)

 –  

(252)

(2)

(254)

2020

$m

341 

(108)

233 

233 

299 

(208)

(73)

(29)

(51)

(32)

 –  

(33)

(58)

48 

129 

177 

17 

194 

Total segment revenue

Add revenue excluded from segment revenue

 – Investment gains and losses (excluding AMP Bank interest revenue)

 – Other revenue

Add back expenses netted against segment revenue

 – Interest expense related to AMP Bank

 – External investment manager and adviser fees paid in respect of certain assets under management

Movement in guarantee liabilities

Remove intersegment revenue

Total revenue

(d)  Segment assets

2021
$m

2,241 

45 

220 

276 

668 

66 

(219)

3,297 

2020
$m

2,331 

32 

186 

377 

715 

(30)

(214)

3,397 

Segment asset information has not been disclosed because the balances are not used by the Chief Executive Officer or the executive team 
for evaluating segment performance, or in allocating resources to segments. 

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Revenue from contracts with customers

For AMP, revenue from contracts with customers arises primarily from the provision of investment management and financial advisory 
services. Revenue is recognised when control of services is transferred to the customer at an amount that reflects the consideration which 
AMP is entitled to in exchange for the services provided. As the customer simultaneously receives and consumes the benefits as the service 
is provided, control is transferred over time. Accordingly, revenue is recognised over time. 

Fee rebates provided to customers are recognised as a reduction in fee revenue. 

Investment management and related fees

Fees are charged to customers in connection with the provision of investment management and other related services. These performance 
obligations are satisfied on an ongoing basis, usually daily, and revenue is recognised as the service is provided.

Financial advisory fees 

Financial advisory fees consist of fee-for-service revenue and commission income which are earned for providing customers with financial 
advice and performing related advisory services. These performance obligations are satisfied over time. Accordingly, revenue is recognised 
over time.

A substantial majority of the financial advisory fees received are paid to advisers. Financial advisory fees are presented gross of the related 
cost which is presented in Fees and commission expenses in the Consolidated income statement.

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86

Notes to the financial statements
for the year ended 31 December 2021

1.2  OTHER OPERATING EXPENSES

Impairment of intangibles 

Movement in expected credit losses

Information technology and communication

Onerous lease contracts

Professional and consulting fees

Amortisation of intangibles

Depreciation of property, plant and equipment

Other expenses

Total other operating expenses

 2021
$m

(25)

(25)

(227)

(118)

(247)

(202)

(62)

(386)

(1,292)

 2020
$m

(5)

(7)

(243)

 –  

(288)

(122)

(74)

(121)

(860)

86

Notes to the financial statements

for the year ended 31 December 2021

Impairment of intangibles 

Movement in expected credit losses

Information technology and communication

Onerous lease contracts

Professional and consulting fees

Amortisation of intangibles

Depreciation of property, plant and equipment

Other expenses

Total other operating expenses

 2021

$m

(25)

(25)

(227)

(118)

(247)

(202)

(62)

(386)

(1,292)

 2020

$m

(5)

(7)

(243)

 –  

(288)

(122)

(74)

(121)

(860)

1.2  OTHER OPERATING EXPENSES

1.3 

EARNINGS PER SHARE

Basic earnings per share

Basic earnings per share is calculated based on profit attributable to shareholders of AMP and the weighted average number of ordinary 
shares outstanding. 

Diluted earnings per share

Diluted earnings per share is based on profit attributable to shareholders of AMP and the weighted average number of ordinary shares 
outstanding after adjustments for the effects of all dilutive potential ordinary shares, such as options and performance rights. 

(Loss)/Profit attributable to shareholders of AMP

Continuing operations

Discontinued operations

(Loss)/Profit attributable to shareholders of AMP

Weighted average number of ordinary shares for basic EPS 1

Add: potential ordinary shares considered dilutive 2

Weighted average number of ordinary shares used in the calculation of dilutive (loss)/earnings per share

(Loss)/Earnings per share

Basic

Diluted

(Loss)/Earnings per share for continuing operations

Basic

Diluted

 2021
$m

(252)

 –  

(252)

 2021
$m

3,335 

 –  

3,335 

 2021
cents

(7.6)

(7.6)

(7.6)

(7.6)

 2020
$m

53 

124 

177 

 2020
$m

3,428 

56 

3,484 

 2020
cents

5.2 

5.1 

1.6 

1.5 

1 The weighted average number of ordinary shares outstanding is calculated after deducting the weighted average number of treasury shares held during 

the period.

2 Weighted average number of shares used in the basic and diluted Earnings Per Share calculation is the same for the year ended 31 December 2021 as the effect 
of share rights expected to vest are anti-dilutive and excluded from the calculation (2020: Performance rights have been determined to be dilutive, however, 
if these instruments vest and are exercised, it is AMP’s policy to buy AMP shares on market so there will be no dilutive effect on the value of AMP shares).

Earnings per share for discontinuing operations

Basic

Diluted

n/a

n/a

3.6 

3.6 

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88

Notes to the financial statements
for the year ended 31 December 2021

1.4 

TAXES

OUR TAXES 

This sub-section outlines the impact of income taxes on the results and financial position of AMP. In particular:

 –

 –

 –

the impact of tax on the reported result;

amounts owed to/receivable from the tax authorities; and

deferred tax balances that arise due to differences in the tax and accounting treatment of balances recorded in the 
financial report.

These financial statements include the disclosures relating to tax required under accounting standards. Further information 
on AMP’s tax matters can be found in the AMP Tax Report at amp.com.au/shares.

(a)  Income tax credit

The following table provides a reconciliation of differences between prima facie tax calculated as 30% of the profit or loss before income 
tax for the year and the income tax expense or credit recognised in the Consolidated income statement for the year.

(Loss)/Profit before income tax 

Tax at the Australian tax rate of 30% (2020: 30%)

Tax concessions including research and development and offshore banking unit

Non-deductible expenses

Non-taxable income 

Other items

Over provided in previous years

Differences in overseas tax rates

Income tax credit per Consolidated income statement

(b)  Analysis of income tax credit

Current tax credit/(expense)

(Decrease)/Increase in deferred tax assets

Decrease/(Increase) in deferred tax liabilities

Income tax credit

2021
$m

(326)

98 

1 

(160)

61 

(30)

95 

7 

72 

109 

(130)

93 

72 

2020
$m

51 

(15)

1 

(25)

14 

25 

3 

16 

19 

(7)

57 

(31)

19 

88

Notes to the financial statements

for the year ended 31 December 2021

1.4 

TAXES

OUR TAXES 

This sub-section outlines the impact of income taxes on the results and financial position of AMP. In particular:

the impact of tax on the reported result;

amounts owed to/receivable from the tax authorities; and

 –

 –

 –

financial report.

deferred tax balances that arise due to differences in the tax and accounting treatment of balances recorded in the 

These financial statements include the disclosures relating to tax required under accounting standards. Further information 

on AMP’s tax matters can be found in the AMP Tax Report at amp.com.au/shares.

The following table provides a reconciliation of differences between prima facie tax calculated as 30% of the profit or loss before income 

tax for the year and the income tax expense or credit recognised in the Consolidated income statement for the year.

Tax at the Australian tax rate of 30% (2020: 30%)

Tax concessions including research and development and offshore banking unit

(a)  Income tax credit

(Loss)/Profit before income tax 

Non-deductible expenses

Non-taxable income 

Other items

Over provided in previous years

Differences in overseas tax rates

Income tax credit per Consolidated income statement

(b)  Analysis of income tax credit

Current tax credit/(expense)

(Decrease)/Increase in deferred tax assets

Decrease/(Increase) in deferred tax liabilities

Income tax credit

2021

$m

(326)

98 

1 

(160)

61 

(30)

95 

7 

72 

109 

(130)

93 

72 

2020

$m

51 

(15)

1 

(25)

14 

25 

3 

16 

19 

(7)

57 

(31)

19 

1.4 

TAXES  CONTINUED

(c)  Analysis of deferred tax balances

Analysis of deferred tax assets

Expenses deductible in the future years

Unrealised movements on borrowings and derivatives

Unrealised investment losses

Losses available for offset against future taxable income

Lease Liability

Capitalised software expenses

Transferred to assets held for sale 

Other

Total deferred tax assets

Analysis of deferred tax liabilities

Unrealised investment gains

Right of use assets

Intangible asset

Unearned revenue

Other

Total deferred tax liabilities

(d)  Amounts recognised directly in equity

Deferred income tax expense related to items taken directly to equity during the year

(e)  Unused tax losses and deductible temporary differences not recognised

Revenue losses

Deductible temporary differences 

Capital losses

 2021
$m

2020
$m

277 

32 

11 

177 

29 

131 

(6)

4 

655 

30 

20 

35 

28 

23 

136 

 2021
$m

(43)

2021
$m

155 

57 

1,053 

499 

54 

43 

43 

50 

129 

 –  

10 

828 

43 

41 

115 

 –  

27 

226 

2020
$m

(7)

2020
$m

112 

 –  

741 

89

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90

Notes to the financial statements
for the year ended 31 December 2021

1.4 

TAXES  CONTINUED

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Income tax expense

Income tax expense is the tax payable on taxable income for the current period based on the income tax rate for each jurisdiction 
and adjusted for changes in deferred tax assets and liabilities. These changes are attributable to:

 –

 –

 –

temporary differences between the tax bases of assets and liabilities and their Consolidated statement of financial position 
carrying amounts;

unused tax losses; and

the impact of changes in the amounts of deferred tax assets and liabilities arising from changes in tax rates or in the manner 
in which these balances are expected to be realised.

Adjustments to income tax expense are also made for any differences between the amounts paid, or expected to be paid, in relation 
to prior periods and the amounts provided for these periods at the start of the current period.

Any tax impact on income and expense items that are recognised directly in equity is also recognised directly in equity.

Deferred tax

Deferred tax assets and liabilities are recognised for temporary differences and are measured at the tax rates which are expected to apply 
when the assets are recovered or liabilities are settled, based on tax rates that have been enacted or substantively enacted for each jurisdiction 
at the reporting date. Deferred tax assets and liabilities are not discounted to present value.

Deferred tax assets are recognised for deductible temporary differences and unused tax losses only if it is probable that future taxable 
amounts will be available to utilise those temporary differences and losses.

Tax consolidation

AMP Limited and its wholly owned Australian controlled entities are part of a tax-consolidated group, with AMP Limited being the head 
entity (the company). A tax funding agreement has been entered into by the head entity and the controlled entities in the tax-consolidated 
group and requires entities to fully compensate the company for current tax liabilities and to be fully compensated by the company for any 
current or deferred tax assets in respect of tax losses arising from external transactions occurring after 30 June 2003, the implementation 
date of the tax-consolidated group.

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

The AMP group is subject to taxes in Australia and other jurisdictions where it has operations. The application of tax law to 
the specific circumstances and transactions of the AMP group requires the exercise of judgement by management. The tax 
treatments adopted by management in preparing the financial statements may be impacted by changes in legislation and 
interpretations or be subject to challenge by tax authorities.

Judgement is also applied by management in determining the extent to which the recovery of carried forward tax losses 
and deductible temporary differences are probable for the purpose of meeting the criteria for recognition as deferred 
tax assets.

90

Notes to the financial statements

for the year ended 31 December 2021

1.4 

TAXES  CONTINUED

1.5 

DIVIDENDS

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Dividends paid and proposed during the year are shown in the table below:

Dividend per share (cents)

Franking percentage 

Dividend amount ($m)

Payment date

Dividends paid 

Previous year final dividend on ordinary shares

Special dividend on ordinary shares

Total dividends paid 1

1  Total dividends paid includes dividends paid on Treasury shares $nil (2020: $nil).

2021
Final

 –  

 –  

 –  

 –  

2021
Interim

2020
Final

2020
Special dividend

 –  

 –  

 –  

 –  

 –  

 –  

 –  

 –  

2021
$m

 – 

 – 

 – 

10.0 

100%

343 

1 October 2020

2020
$m

 – 

343 

343 

Deferred tax assets are recognised for deductible temporary differences and unused tax losses only if it is probable that future taxable 

amounts will be available to utilise those temporary differences and losses.

Dividend franking credits 

Franking credits available to shareholders are $67m (2020: $76m), based on a tax rate of 30%. This amount is calculated from the balance 
of the franking account as at the end of the reporting period, adjusted for franking credits that will arise from the settlement, after the end 
of the reporting date, of liabilities for income tax and receivables for dividends.

The company’s ability to utilise the franking account credits depends on meeting Corporations Act 2001 (Cth) requirements to declare dividends. 

Franked dividends are franked at a tax rate of 30%.

Income tax expense is the tax payable on taxable income for the current period based on the income tax rate for each jurisdiction 

and adjusted for changes in deferred tax assets and liabilities. These changes are attributable to:

 –

temporary differences between the tax bases of assets and liabilities and their Consolidated statement of financial position 

the impact of changes in the amounts of deferred tax assets and liabilities arising from changes in tax rates or in the manner 

in which these balances are expected to be realised.

Adjustments to income tax expense are also made for any differences between the amounts paid, or expected to be paid, in relation 

to prior periods and the amounts provided for these periods at the start of the current period.

Any tax impact on income and expense items that are recognised directly in equity is also recognised directly in equity.

Deferred tax assets and liabilities are recognised for temporary differences and are measured at the tax rates which are expected to apply 

when the assets are recovered or liabilities are settled, based on tax rates that have been enacted or substantively enacted for each jurisdiction 

at the reporting date. Deferred tax assets and liabilities are not discounted to present value.

Income tax expense

carrying amounts;

unused tax losses; and

 –

 –

Deferred tax

Tax consolidation

AMP Limited and its wholly owned Australian controlled entities are part of a tax-consolidated group, with AMP Limited being the head 

entity (the company). A tax funding agreement has been entered into by the head entity and the controlled entities in the tax-consolidated 

group and requires entities to fully compensate the company for current tax liabilities and to be fully compensated by the company for any 

current or deferred tax assets in respect of tax losses arising from external transactions occurring after 30 June 2003, the implementation 

date of the tax-consolidated group.

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

The AMP group is subject to taxes in Australia and other jurisdictions where it has operations. The application of tax law to 

the specific circumstances and transactions of the AMP group requires the exercise of judgement by management. The tax 

treatments adopted by management in preparing the financial statements may be impacted by changes in legislation and 

interpretations or be subject to challenge by tax authorities.

Judgement is also applied by management in determining the extent to which the recovery of carried forward tax losses 

and deductible temporary differences are probable for the purpose of meeting the criteria for recognition as deferred 

tax assets.

91

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92

Notes to the financial statements
for the year ended 31 December 2021

2 

SECTION

LOANS AND ADVANCES, INVESTMENTS, INTANGIBLES 
AND WORKING CAPITAL

This section highlights the AMP group’s assets and working capital used to support the AMP group’s activities.

2.1 

2.2 

2.3 

Loans and advances

Investments in other financial assets and liabilities

Intangibles

2.4  Other assets 

2.5  Receivables 

2.6 

2.7 

Payables

Fair value information

2.1 

LOANS AND ADVANCES

(a)  Loans and advances

Housing loans 1

Practice finance loans

Total loans and advances 2

Less: Provisions for impairment

Individual provisions

 – Housing loans

 – Practice finance loans

Collective provisions

Total provisions for impairment

Total net loans and advances

Movement in provisions:

Individual provision

Balance at the beginning of the year

Increase in provision – housing loans

Increase in provision – practice finance loans

Bad debts written off

Provision released

Balance at the end of the year

Collective provision

Balance at the beginning of the year

(Decrease)/increase in provision

Balance at the end of the year

 2021
$m

21,847 

316 

22,163 

(7)

(83)

(26)

(116)

22,047 

107 

1 

 – 

(3)

(15)

90 

47 

(21)

26 

 2020
$m

20,289 

391 

20,680 

(13)

(94)

(47)

(154)

20,526 

112 

4 

1 

(3)

(7)

107 

20 

27 

47 

1 Total housing loans include net capitalised costs of $87m (2020: $76m).
2 Total loans and advances $16,600m (2020: $16,317m) is expected to be received more than 12 months after the reporting date.

2 

SECTION

LOANS AND ADVANCES, INVESTMENTS, INTANGIBLES 

AND WORKING CAPITAL

This section highlights the AMP group’s assets and working capital used to support the AMP group’s activities.

2.1 

LOANS AND ADVANCES  CONTINUED

(b)  Expected credit losses 

The following table provides the changes to expected credit losses (ECLs) relating to loans and advances during the year. The movements 
in provisions during the period are inclusive of adjustments to macro-economic factors (including unemployment, property prices, ASX index 
and cash rate) that reflect the impacts in the economy as a result of the COVID-19 pandemic. 

Stage 1
collective
$m

Stage 2
collective
$m

Stage 3
$m

2021

Balance at the beginning of the year

Transferred to Stage 1 (12-months ECL – collective provision)

Transferred to Stage 2 (lifetime ECL credit impaired – collective provision)

Transferred to Stage 3 (lifetime ECL credit impaired – specific provision)

(Released)/increased provisions during the period (net of collective 
provision released)

Bad debt write-offs

Provision for practice finance loans 

Balance at the end of the year

2020

Balance at the beginning of the year

Transferred to Stage 1 (12-months ECL – collective provision)

Transferred to Stage 2 (lifetime ECL credit impaired – collective provision)

Transferred to Stage 3 (lifetime ECL credit impaired – specific provision)

Increased provisions during the year (net of collective provision released)

Bad debt write-offs

Provision for practice finance loans 

Balance at the end of the year

31 

15 

 – 

(1)

(27)

 – 

 – 

18 

16 

(8)

2 

(1)

(1)

 – 

 – 

8 

Stage 1
collective
$m

Stage 2
collective
$m

11 

7 

 – 

(1)

14 

 – 

 – 

31 

9 

(2)

1 

(1)

9 

 – 

 – 

16 

107 

(7)

(2)

2 

1 

(3)

(8)

90 

Stage 3
$m

112 

(5)

(1)

2 

6 

(3)

(4)

Total
$m

154 

 – 

 – 

 – 

(27)

(3)

(8)

116 

Total
$m

132 

 – 

 – 

 – 

29 

(3)

(4)

107 

154 

92

Notes to the financial statements

for the year ended 31 December 2021

Investments in other financial assets and liabilities

Loans and advances

2.1 

2.2 

2.3 

2.6 

2.7 

Intangibles

2.4  Other assets 

2.5  Receivables 

Payables

Fair value information

2.1 

LOANS AND ADVANCES

(a)  Loans and advances

Housing loans 1

Practice finance loans

Total loans and advances 2

Less: Provisions for impairment

Individual provisions

 – Housing loans

 – Practice finance loans

Collective provisions

Total provisions for impairment

Total net loans and advances

Movement in provisions:

Individual provision

Balance at the beginning of the year

Increase in provision – housing loans

Increase in provision – practice finance loans

Bad debts written off

Provision released

Balance at the end of the year

Collective provision

Balance at the beginning of the year

(Decrease)/increase in provision

Balance at the end of the year

1 Total housing loans include net capitalised costs of $87m (2020: $76m).

2 Total loans and advances $16,600m (2020: $16,317m) is expected to be received more than 12 months after the reporting date.

 2021

$m

21,847 

316 

22,163 

(7)

(83)

(26)

(116)

22,047 

107 

1 

 – 

(3)

(15)

90 

47 

(21)

26 

 2020

$m

20,289 

391 

20,680 

(13)

(94)

(47)

(154)

20,526 

112 

4 

1 

(3)

(7)

107 

20 

27 

47 

93

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94

Notes to the financial statements
for the year ended 31 December 2021

2.1 

LOANS AND ADVANCES  CONTINUED

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Financial assets measured at amortised cost – loans and advances and debt securities

Loans and advances and debt securities are measured at amortised cost when both of the following conditions are met:

 –

 –

the financial asset is held within a business model with the objective to hold financial assets in order to collect contractual cash flows; and

the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest 
on the principal amount outstanding. 

Financial assets measured at amortised cost are initially recognised at fair value plus transaction costs that are directly attributable to the 
acquisition or issue of the financial asset. These assets are subsequently recognised at amortised cost using the effective interest rate method. 
Gains and losses are recognised in profit or loss when the asset is derecognised, modified or impaired. 

Loans and advances are financial assets with fixed or determinable payments that are not quoted in an active market. They arise when AMP 
Bank provides money directly to a customer, including loans and advances to advisers, and with no intention of trading the financial asset. 
Loans and advances are initially recognised at fair value including direct and incremental transaction costs relating to loan origination. 
They are subsequently measured at amortised cost using the effective interest method, less any provision for impairment.

In 2020, as a resultant impact of COVID-19 AMP Bank introduced loan repayment deferral arrangements to mortgage customers. 
The repayment deferrals are considered a continuation of customers’ existing loans and recognised as non-substantial loan modifications 
as they continue to accrue interest on deferred repayments. A request for repayment deferrals is not automatically treated as, but may 
result in, a significant increase in credit risk, subject to management assessment.

IMPAIRMENT OF FINANCIAL ASSETS 
An allowance for expected credit losses (ECLs) is recognised for financial assets not held at fair value through profit or loss. ECLs are 
probability weighted estimates of credit losses and are measured as the present value of all cash shortfalls discounted at the effective 
interest rate of the financial instrument. The key elements in the measurement of ECLs are as follows:

 –

 –

 –

PD – the probability of default is an estimate of the likelihood of default over a given time horizon.

EAD – the exposure at default is an estimate of the exposure at a future default date, taking into account expected changes in the 
exposure after the reporting date.

LGD – loss given default is an estimate of the loss arising in the case where default occurs at a given time. It is based on the difference 
between cash flows due to the group in accordance with the contract and the cash flows that the group expects to receive, including 
from the realisation of any collateral. 

The group estimates these elements using appropriate credit risk models taking into consideration a number of factors including the 
internal and external credit ratings of the assets, nature and value of collateral and forward-looking macro-economic scenarios.

Other than ECL on trade receivables, where a simplified approach is taken, the group applies a three-stage approach to measure the ECLs 
as follows:

STAGE 1 (12-MONTH ECL)
The group collectively assesses and recognises a provision at an amount equal to 12-month ECL when financial assets are current and/or 
have had a good performance history and are of low credit risk. It includes financial assets where the credit risk has improved, and the 
financial assets have been reclassified from Stage 2 or even Stage 3 based on improved performance observed over a predefined period 
of time. A financial asset is considered to have low credit risk when its credit risk rating is equivalent to the globally understood definition 
of ‘investment grade’.

STAGE 2 (LIFETIME ECL – NOT CREDIT IMPAIRED)
The group collectively assesses and recognises a provision at an amount equal to lifetime ECL on financial assets where there has been 
a significant increase in credit risk since initial recognition but the financial assets are not credit impaired. 

The quantitative criteria used to determine a significant increase in credit risk is a series of relative and absolute thresholds. Financial 
assets that were 30 days past due at least once over the last six months are deemed to have significant increase in credit risk since 
initial recognition. For loans and advances, other risk factors like hardship, loan to value ratio (LVR) and loan to income ratio (LTI) are 
also considered in order to determine a significant increase in credit risk. 

STAGE 3 (LIFETIME ECL – CREDIT IMPAIRED)
The group measures loss allowances at an amount equal to lifetime ECL on financial assets that are determined to be credit impaired 
based on objective evidence of impairment. Financial assets are classified as impaired when payment is 90 days past due or when there 
is no longer reasonable assurance that principal or interest will be collected in their entirety on a timely basis.

2.1 

LOANS AND ADVANCES  CONTINUED

2.1 

LOANS AND ADVANCES  CONTINUED

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

Impairment 

The impairment provisions (individual and collective) are outputs of ECL models with a number of underlying assumptions 
regarding the choice of variable inputs and their interdependencies. Elements of the ECL models that are considered 
accounting estimates and judgements include:

 –

 –

 –

 –

 –

the AMP group’s internal grading which assigns PDs to the individual grades;

the AMP group’s estimates of LGDs arising in the event of default;

the AMP group’s criteria for assessing if there has been a significant increase in credit risk;

development of ECL models, including the various formulas, choice of inputs and assumptions; and

determination of associations between macroeconomic scenarios and their probability weightings, to derive the 
economic inputs into the ECL models.

Future outcomes and macro-economic conditions which differ from management’s assumptions and estimates could 
result in changes to the timing and amount of credit losses to be recognised.

94

Notes to the financial statements

for the year ended 31 December 2021

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

 –

 –

 –

 –

Financial assets measured at amortised cost – loans and advances and debt securities

Loans and advances and debt securities are measured at amortised cost when both of the following conditions are met:

the financial asset is held within a business model with the objective to hold financial assets in order to collect contractual cash flows; and

the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest 

on the principal amount outstanding. 

Financial assets measured at amortised cost are initially recognised at fair value plus transaction costs that are directly attributable to the 

acquisition or issue of the financial asset. These assets are subsequently recognised at amortised cost using the effective interest rate method. 

Gains and losses are recognised in profit or loss when the asset is derecognised, modified or impaired. 

Loans and advances are financial assets with fixed or determinable payments that are not quoted in an active market. They arise when AMP 

Bank provides money directly to a customer, including loans and advances to advisers, and with no intention of trading the financial asset. 

Loans and advances are initially recognised at fair value including direct and incremental transaction costs relating to loan origination. 

They are subsequently measured at amortised cost using the effective interest method, less any provision for impairment.

In 2020, as a resultant impact of COVID-19 AMP Bank introduced loan repayment deferral arrangements to mortgage customers. 

The repayment deferrals are considered a continuation of customers’ existing loans and recognised as non-substantial loan modifications 

as they continue to accrue interest on deferred repayments. A request for repayment deferrals is not automatically treated as, but may 

result in, a significant increase in credit risk, subject to management assessment.

IMPAIRMENT OF FINANCIAL ASSETS 

An allowance for expected credit losses (ECLs) is recognised for financial assets not held at fair value through profit or loss. ECLs are 

probability weighted estimates of credit losses and are measured as the present value of all cash shortfalls discounted at the effective 

interest rate of the financial instrument. The key elements in the measurement of ECLs are as follows:

PD – the probability of default is an estimate of the likelihood of default over a given time horizon.

EAD – the exposure at default is an estimate of the exposure at a future default date, taking into account expected changes in the 

 –

LGD – loss given default is an estimate of the loss arising in the case where default occurs at a given time. It is based on the difference 

between cash flows due to the group in accordance with the contract and the cash flows that the group expects to receive, including 

exposure after the reporting date.

from the realisation of any collateral. 

The group estimates these elements using appropriate credit risk models taking into consideration a number of factors including the 

internal and external credit ratings of the assets, nature and value of collateral and forward-looking macro-economic scenarios.

Other than ECL on trade receivables, where a simplified approach is taken, the group applies a three-stage approach to measure the ECLs 

as follows:

STAGE 1 (12-MONTH ECL)

The group collectively assesses and recognises a provision at an amount equal to 12-month ECL when financial assets are current and/or 

have had a good performance history and are of low credit risk. It includes financial assets where the credit risk has improved, and the 

financial assets have been reclassified from Stage 2 or even Stage 3 based on improved performance observed over a predefined period 

of time. A financial asset is considered to have low credit risk when its credit risk rating is equivalent to the globally understood definition 

of ‘investment grade’.

STAGE 2 (LIFETIME ECL – NOT CREDIT IMPAIRED)

The group collectively assesses and recognises a provision at an amount equal to lifetime ECL on financial assets where there has been 

a significant increase in credit risk since initial recognition but the financial assets are not credit impaired. 

The quantitative criteria used to determine a significant increase in credit risk is a series of relative and absolute thresholds. Financial 

assets that were 30 days past due at least once over the last six months are deemed to have significant increase in credit risk since 

initial recognition. For loans and advances, other risk factors like hardship, loan to value ratio (LVR) and loan to income ratio (LTI) are 

also considered in order to determine a significant increase in credit risk. 

STAGE 3 (LIFETIME ECL – CREDIT IMPAIRED)

The group measures loss allowances at an amount equal to lifetime ECL on financial assets that are determined to be credit impaired 

based on objective evidence of impairment. Financial assets are classified as impaired when payment is 90 days past due or when there 

is no longer reasonable assurance that principal or interest will be collected in their entirety on a timely basis.

95

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96

Notes to the financial statements
for the year ended 31 December 2021

2.2 

INVESTMENTS IN OTHER FINANCIAL ASSETS AND LIABILITIES

Financial assets measured at fair value through profit or loss

Equity securities and listed managed investment schemes

Debt securities

Unlisted managed investment schemes 1

Derivative financial assets

Total financial assets measured at fair value through profit or loss

Financial assets measured at fair value through other comprehensive income

Debt securities 2

Equity securities 1

Total financial assets measured at fair value through other comprehensive income

Other financial assets measured at amortised cost

Debt securities

Total other financial assets measured at amortised cost

Total other financial assets

Other financial liabilities

Derivative financial liabilities

Collateral deposits held

Total other financial liabilities

2021
$m

13 

751 

314 

334 

1,412 

2,184 

 –  

2,184 

88 

88 

2020
$m

28 

1,132 

149 

369 

1,678 

2,768 

59 

2,827 

582 

582 

3,684 

5,087 

185 

108 

293 

376 

127 

503 

1 $70m of Unlisted managed investment schemes (FY 20 $59m of equity securities) are held by AMP Foundation for charitable purposes in accordance with 

the AMP Foundation Trust Deed. 

2 Debt securities measured at fair value through other comprehensive income are assets of AMP Bank. 

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

Recognition and derecognition of financial assets and liabilities 

Financial assets and financial liabilities are recognised at the date the AMP group becomes a party to the contractual provisions of the 
instrument. At initial recognition, financial assets are classified as subsequently measured at fair value through profit or loss, fair value 
through other comprehensive income (OCI), and amortised cost. The classification of financial assets at initial recognition depends 
on the financial asset’s contractual cash flow characteristics and the group’s business model for managing them. 

Financial assets are derecognised when the contractual rights to the cash flows from the financial assets expire or are transferred. 
A transfer occurs when substantially all the risks and rewards of ownership of the financial asset are passed to an unrelated third party. 
Financial liabilities are derecognised when the obligation specified in the contract is discharged, cancelled or expires.

Financial assets measured at fair value through profit or loss 

Financial assets measured on initial recognition as financial assets measured at fair value through profit or loss are initially recognised 
at fair value, determined as the purchase cost of the asset, exclusive of any transaction costs. Transaction costs are expensed as incurred 
in profit or loss. Any realised and unrealised gains or losses arising from subsequent measurement at fair value are recognised in profit 
or loss in the period in which they arise. 

96

Notes to the financial statements

for the year ended 31 December 2021

2.2 

INVESTMENTS IN OTHER FINANCIAL ASSETS AND LIABILITIES

2.2 

 INVESTMENTS IN OTHER FINANCIAL ASSETS AND LIABILITIES  CONTINUED

Financial assets measured at fair value through profit or loss

Equity securities and listed managed investment schemes

Debt securities

Unlisted managed investment schemes 1

Derivative financial assets

Total financial assets measured at fair value through profit or loss

Financial assets measured at fair value through other comprehensive income

Debt securities 2

Equity securities 1

Total financial assets measured at fair value through other comprehensive income

Other financial assets measured at amortised cost

Debt securities

Total other financial assets measured at amortised cost

Total other financial assets

Other financial liabilities

Derivative financial liabilities

Collateral deposits held

Total other financial liabilities

2021

$m

13 

751 

314 

334 

1,412 

2,184 

 –  

2,184 

88 

88 

185 

108 

293 

2020

$m

28 

1,132 

149 

369 

1,678 

2,768 

59 

2,827 

582 

582 

376 

127 

503 

1 $70m of Unlisted managed investment schemes (FY 20 $59m of equity securities) are held by AMP Foundation for charitable purposes in accordance with 

the AMP Foundation Trust Deed. 

2 Debt securities measured at fair value through other comprehensive income are assets of AMP Bank. 

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

Recognition and derecognition of financial assets and liabilities 

Financial assets and financial liabilities are recognised at the date the AMP group becomes a party to the contractual provisions of the 

instrument. At initial recognition, financial assets are classified as subsequently measured at fair value through profit or loss, fair value 

through other comprehensive income (OCI), and amortised cost. The classification of financial assets at initial recognition depends 

on the financial asset’s contractual cash flow characteristics and the group’s business model for managing them. 

Financial assets are derecognised when the contractual rights to the cash flows from the financial assets expire or are transferred. 

A transfer occurs when substantially all the risks and rewards of ownership of the financial asset are passed to an unrelated third party. 

Financial liabilities are derecognised when the obligation specified in the contract is discharged, cancelled or expires.

Financial assets measured at fair value through profit or loss 

Financial assets measured on initial recognition as financial assets measured at fair value through profit or loss are initially recognised 

at fair value, determined as the purchase cost of the asset, exclusive of any transaction costs. Transaction costs are expensed as incurred 

in profit or loss. Any realised and unrealised gains or losses arising from subsequent measurement at fair value are recognised in profit 

or loss in the period in which they arise. 

Financial assets measured at fair value through profit or loss – debt securities

Debt securities can be irrevocably designated, at initial recognition, as measured at fair value through profit or loss where doing so would 
eliminate or significantly reduce a measurement or recognition inconsistency or otherwise results in more relevant information. Fair value 
on initial recognition is determined as the purchase cost of the asset, exclusive of any transaction costs. Transactions costs are expensed 
as incurred in profit or loss. Subsequent measurement is determined with reference to the bid price at the reporting date. Any realised and 
unrealised gains or losses arising from subsequent measurement at fair value are recognised in the Consolidated income statement in the 
period in which they arise.

Financial assets measured at fair value through OCI – debt securities 

Debt securities are measured at fair value through OCI when both of the following conditions are met:

 –

 –

the instrument is held within a business model, the objective of which is achieved by both collecting contractual cash flows and selling 
financial assets; and

the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest 
on the principal amount outstanding. 

Fair value through OCI instruments are subsequently measured at fair value with gains and losses arising due to changes in fair value 
recognised in OCI. Interest income and foreign exchange gains and losses and impairment losses or reversals are recognised in profit 
or loss in the same manner as for financial assets measured at amortised cost. The remaining fair value changes are recognised in OCI. 
The accumulated gains or losses recognised in OCI are recycled to profit and loss upon derecognition of the assets.

The group classifies debt securities held by AMP Bank under this category.

3,684 

5,087 

Financial assets measured at fair value through OCI – equity securities

Upon initial recognition, the group can elect to classify irrevocably its equity investments as equity instruments designated at fair value 
through OCI when they meet the definition of equity under AASB 132 Financial Instruments: Presentation and are not held for trading. 
The classification is determined on an instrument-by-instrument basis. 

Gains and losses on these financial assets are never recycled to profit or loss. Dividends are recognised as other income in the statement 
of profit or loss when the right of payment has been established. Equity instruments designated at fair value through OCI are not subject 
to impairment assessment. 

Financial assets measured at amortised cost – debt securities

Refer to note 2.1 for details.

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

Financial assets measured at fair value

Where available, quoted market prices for the same or similar instruments are used to determine fair value. Where there 
is no market price available for an instrument, a valuation technique is used. Management applies judgement in selecting 
valuation techniques and setting valuation assumptions and inputs. Further detail on the determination of fair value 
of financial instruments is set out in note 2.7.

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98

Notes to the financial statements
for the year ended 31 December 2021

2.3 

INTANGIBLES

Goodwill
$m

Capitalised  
costs
$m

Value of  
in-force 
business
$m

Distribution 
networks
$m

Other 
intangibles
$m

2021

Balance at the beginning of the year

157 

Additions through separate acquisitions

Additions through internal development

Reductions through disposal

Transferred from inventories

Amortisation expense

Impairment loss

Transferred to assets held for sale

 –  

 –  

 –  

 –  

 –  

 –  

(8)

Balance at the end of the year

149 

228 

 –  

51 

(40)

 –  

(93)

(19)

 –  

127 

114 

 –  

 –  

(24)

 –  

(90)

 –  

 –  

 –  

119 

49 

 –  

(96)

2 

(18)

(6)

 –  

50 

11 

 –  

 –  

 –  

 –  

(1)

 –  

(6)

4 

2020

Balance as at 1 January 2020

Impact of changes in accounting 
policies 1

Restated balance at the beginning 
of the year

Additions through acquisitions 
of controlled entities 

Additions through separate acquisitions

Additions through internal development

Reductions through disposal

Transferred to inventories

Amortisation expense 2

Impairment loss

Balance at the end of the year

Goodwill
$m

Capitalised  
costs
$m

Value of  
in-force 
business
$m

Distribution 
networks
$m

Other 
intangibles
$m

172 

 –  

172 

 –  

 –  

 –  

(15)

 –  

 –  

 –  

157 

223 

(11)

212 

 –  

 –  

93 

(12)

 –  

(64)

(1)

228 

341 

127 

 –  

 –  

341 

127 

 –  

 –  

 –  

(177)

 –  

(50)

 –  

114 

8 

83 

 –  

(66)

(3)

(26)

(4)

119 

14 

 –  

14 

 –  

 –  

 –  

 –  

 –  

(3)

 –  

11 

1 Relates to the change of the accounting policy of Software as a Service (SaaS) arrangements. 
2 Amortisation expense includes amortization related to the WP and mature businesses of $nil (2020: $17m).

Total
$m

629 

49 

51 

(160)

2 

(202)

(25)

(14)

330 

Total
$m

877 

(11)

866 

8 

83 

93 

(270)

(3)

(143)

(5)

629 

98

Notes to the financial statements

for the year ended 31 December 2021

2.3 

INTANGIBLES

2021

Balance at the beginning of the year

157 

Additions through separate acquisitions

Additions through internal development

Reductions through disposal

Transferred from inventories

Amortisation expense

Impairment loss

Transferred to assets held for sale

Balance at the end of the year

149 

2020

policies 1

of the year

Balance as at 1 January 2020

Impact of changes in accounting 

Restated balance at the beginning 

Additions through acquisitions 

of controlled entities 

Additions through separate acquisitions

Additions through internal development

Reductions through disposal

Transferred to inventories

Amortisation expense 2

Impairment loss

Balance at the end of the year

Goodwill

$m

Capitalised  

costs

$m

Value of  

in-force 

business

$m

Distribution 

Other 

networks

intangibles

 –  

 –  

 –  

 –  

 –  

 –  

(8)

172 

 –  

172 

(15)

 –  

 –  

 –  

 –  

 –  

 –  

157 

228 

 –  

51 

(40)

 –  

(93)

(19)

 –  

127 

223 

(11)

212 

 –  

 –  

93 

(12)

 –  

(64)

(1)

228 

114 

 –  

 –  

(24)

 –  

(90)

 –  

 –  

 –  

 –  

 –  

 –  

(177)

 –  

(50)

 –  

114 

Goodwill

$m

Capitalised  

costs

$m

Value of  

in-force 

business

$m

Distribution 

Other 

networks

intangibles

$m

$m

341 

127 

 –  

 –  

341 

127 

$m

119 

49 

 –  

(96)

2 

(18)

(6)

 –  

50 

8 

83 

 –  

(66)

(3)

(26)

(4)

119 

$m

11 

 –  

 –  

 –  

 –  

(1)

 –  

(6)

4 

14 

 –  

14 

 –  

 –  

 –  

 –  

 –  

(3)

 –  

11 

Total

$m

629 

49 

51 

(160)

2 

(202)

(25)

(14)

330 

Total

$m

877 

(11)

866 

8 

83 

93 

(270)

(3)

(143)

(5)

629 

1 Relates to the change of the accounting policy of Software as a Service (SaaS) arrangements. 

2 Amortisation expense includes amortization related to the WP and mature businesses of $nil (2020: $17m).

2.3 

INTANGIBLES  CONTINUED

CHANGE IN ACCOUNTING POLICIES

Software as a Service (SaaS) arrangements

Up until the IFRIC decision published in April 2021, generally accepted accounting practice was to capitalise costs associated with 
establishing a SaaS platform, such as configuration and customisation costs, on the basis that the benefits associated with such costs 
would be realised over multiple future financial periods. Pursuant to the IFRIC decision, the group’s accounting policy for SaaS Cloud 
Platform costs is to expense costs related to configuration and customisation of SaaS Cloud platforms in the period in which such 
services are received unless identifiable and distinct intangible assets controlled by the group are created. 

The change in policy has been applied retrospectively through opening retained earnings and comparatives have been restated.

The impact on the group’s financial statements to reflect the write-off of previously capitalised costs is shown in the table below. 
A positive number indicates an increase in the relevant balance and a negative amount signifies a reduction.

$m

Statement of financial position

1 January 2020

Retained earnings

31 December 2020

Intangible assets

Total assets

Deferred tax liabilities

Total liabilities

Net assets

Retained earnings

Statement of comprehensive income

For the year ended 31 December 2020

Information technology and communication expenses

Amortisation of intangibles

Profit before tax, continuing operations

Income tax credit

Profit after tax, continuing operations

Previously 
reported

Impact of 
change

Revised 
amount

(3,509)

(8)

(3,517)

640 

32,164 

229 

27,882 

4,282 

(3,671)

239 

126 

51 

19 

70 

(11)

(11)

(3)

(3)

(8)

(8)

4 

(4)

 –  

 –  

 –  

629 

32,153 

226 

27,879 

4,274 

(3,679)

243 

122 

51 

19 

70 

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100

Notes to the financial statements
for the year ended 31 December 2021

2.3 

INTANGIBLES  CONTINUED

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Goodwill

Goodwill acquired in a business combination is recognised at cost and subsequently measured at cost less any accumulated impairment 
losses. The cost represents the excess of the cost of a business combination over the fair value of the identifiable assets acquired and 
liabilities assumed. 

Capitalised costs

Costs are capitalised when the costs relate to the creation of an asset with expected future economic benefits which are capable of reliable 
measurement. Capitalised costs are amortised on a straight-line basis over the estimated useful life of the asset, commencing at the time 
the asset is first put into use or held ready for use, whichever is the earlier.

Value of in-force business

The value of in-force business represents the fair value of future business arising from existing contractual arrangements of a business 
acquired as part of a business combination. The value of in-force business is initially measured at fair value and is subsequently measured 
at fair value less amortisation and any accumulated impairment losses.

Distribution networks

Distribution networks such as customer lists, financial planner client servicing rights or other distribution-related rights, either acquired 
separately or through a business combination, are initially measured at fair value and subsequently measured at cost less amortisation 
and any accumulated impairment losses.

Amortisation 

Intangible assets with finite useful lives are amortised on a straight-line basis over the useful life of the intangible asset. The estimated 
useful lives are generally: 

Item

Capitalised costs 

Distribution networks

Useful life

Up to 10 years 

2 to 15 years

The useful life of each intangible asset is reviewed at the end of the period and, where necessary, adjusted to reflect current assessments. 

Impairment testing 

Goodwill and intangible assets that have indefinite useful lives are tested at least annually for impairment. Other intangible assets are 
reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. 

For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash flows 
(cash-generating units or CGUs). An impairment loss is recognised when the CGU’s carrying amount exceeds the CGU’s recoverable 
amount. When applicable, an impairment loss is first allocated to goodwill and any remainder is then allocated to the other assets 
on a pro-rata basis.

100

Notes to the financial statements

for the year ended 31 December 2021

2.3 

INTANGIBLES  CONTINUED

2.3 

INTANGIBLES  CONTINUED

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Composition of goodwill 

Goodwill acquired in a business combination is recognised at cost and subsequently measured at cost less any accumulated impairment 

losses. The cost represents the excess of the cost of a business combination over the fair value of the identifiable assets acquired and 

Costs are capitalised when the costs relate to the creation of an asset with expected future economic benefits which are capable of reliable 

measurement. Capitalised costs are amortised on a straight-line basis over the estimated useful life of the asset, commencing at the time 

the asset is first put into use or held ready for use, whichever is the earlier.

Value of in-force business

The value of in-force business represents the fair value of future business arising from existing contractual arrangements of a business 

acquired as part of a business combination. The value of in-force business is initially measured at fair value and is subsequently measured 

at fair value less amortisation and any accumulated impairment losses.

Distribution networks such as customer lists, financial planner client servicing rights or other distribution-related rights, either acquired 

separately or through a business combination, are initially measured at fair value and subsequently measured at cost less amortisation 

and any accumulated impairment losses.

Intangible assets with finite useful lives are amortised on a straight-line basis over the useful life of the intangible asset. The estimated 

Goodwill

liabilities assumed. 

Capitalised costs

Distribution networks

Amortisation 

useful lives are generally: 

Item

Capitalised costs 

Distribution networks

Impairment testing 

The useful life of each intangible asset is reviewed at the end of the period and, where necessary, adjusted to reflect current assessments. 

Goodwill and intangible assets that have indefinite useful lives are tested at least annually for impairment. Other intangible assets are 

reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. 

For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash flows 

(cash-generating units or CGUs). An impairment loss is recognised when the CGU’s carrying amount exceeds the CGU’s recoverable 

amount. When applicable, an impairment loss is first allocated to goodwill and any remainder is then allocated to the other assets 

on a pro-rata basis.

Useful life

Up to 10 years 

2 to 15 years

The goodwill of $149m (2020: $157m) arose from historical acquisitions where the AMP group was the acquirer. Goodwill attributable 
to the relevant CGUs is presented in the table below. 

New Zealand wealth management (NZ WM)

AMP Capital

2021
$m

70 

79 

149 

2020
$m

70 

87 

157 

The annual impairment assessment for both NZ WM and AMP Capital resulted in significant headroom in both the CGUs. There was no 
reasonably possible change to a key assumption used in the impairment assessment that would result in an impairment at 31 December 2021.

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

Management applies judgement in selecting valuation techniques and setting valuation assumptions to determine the:

 –

 –

 –

acquisition date fair value and estimated useful life of acquired intangible assets;

allocation of goodwill to CGUs and determining the recoverable amount of the CGUs; and

assessment of whether there are any impairment indicators for acquired intangibles and internally generated 
intangibles, where required, in determining the recoverable amount.

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102

Notes to the financial statements
for the year ended 31 December 2021

2.4  OTHER ASSETS

Planner registers held for sale

Prepayments

Property, plant and equipment

Total other assets

Current 

Non-current 

2.5 

RECEIVABLES

Investment related receivables

Client register receivables

Collateral receivables

Trade debtors and other receivables

Total receivables 1

Current 

Non-current 

 2021
$m

 2020
$m

11 

66 

73 

150 

71 

79 

2021
$m

13 

41 

47 

471 

572 

571 

1 

28 

59 

90 

177 

73 

104 

 2020
$m

3 

62 

203 

434 

702 

651 

51 

1 Receivables are presented net of ECL of $34m (2020: $11m).

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

Receivables

Trade debtors, client register, collateral and other receivables are measured at amortised cost, less an allowance for ECLs. Investment 
related receivables are financial assets measured at fair value through profit or loss.

The group applies a simplified approach in calculating ECLs for receivables. Therefore, the group does not track changes in credit risk, 
but instead recognises a loss allowance based on lifetime ECLs at each reporting date. The group has established a provision matrix that 
is based on its historical credit loss experience, adjusted for forward-looking factors specific to the debtors and the economic environment.

102

Notes to the financial statements

for the year ended 31 December 2021

2.4  OTHER ASSETS

2.6 

PAYABLES

Accrued expenses

Trade creditors and other payables 

Total payables

Current 

Non-current 

2021
$m

177 

172 

349 

349 

 –  

2020
$m

158 

133 

291 

288 

3 

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

Payables

Payables are measured at the nominal amount payable. Given the short-term nature of most payables, the nominal amount payable 
approximates fair value. 

Planner registers held for sale

Prepayments

Property, plant and equipment

Total other assets

Current 

Non-current 

2.5 

RECEIVABLES

Investment related receivables

Client register receivables

Collateral receivables

Trade debtors and other receivables

Total receivables 1

Current 

Non-current 

 2021

$m

 2020

$m

11 

66 

73 

150 

71 

79 

2021

$m

13 

41 

47 

471 

572 

571 

1 

28 

59 

90 

177 

73 

104 

 2020

$m

3 

62 

203 

434 

702 

651 

51 

1 Receivables are presented net of ECL of $34m (2020: $11m).

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

Receivables

Trade debtors, client register, collateral and other receivables are measured at amortised cost, less an allowance for ECLs. Investment 

related receivables are financial assets measured at fair value through profit or loss.

The group applies a simplified approach in calculating ECLs for receivables. Therefore, the group does not track changes in credit risk, 

but instead recognises a loss allowance based on lifetime ECLs at each reporting date. The group has established a provision matrix that 

is based on its historical credit loss experience, adjusted for forward-looking factors specific to the debtors and the economic environment.

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104

Notes to the financial statements
for the year ended 31 December 2021

2.7 

FAIR VALUE INFORMATION

The following table shows the carrying amount and estimated fair values of financial instruments including their levels in the fair 
value hierarchy. 

2021

Financial assets measured at fair value 

Equity securities and listed managed investment schemes

Debt securities

Unlisted managed investment schemes

Derivative financial assets

Carrying 
amount
$m

Level 1
$m

Level 2
$m

Level 3
$m

Total fair 
value
$m

13 

–  

2,935 

2,184 

314 

334 

27 

–  

–  

751 

236 

334 

13 

–  

51 

–  

64 

13 

2,935 

314 

334 

3,596 

Total financial assets measured at fair value

3,596 

2,211 

1,321 

Financial assets not measured at fair value 

Loans and advances

Debt securities 

Total financial assets not measured at fair value

Financial liabilities measured at fair value

Derivative financial liabilities

Collateral deposits held

Guarantee liabilities

Total financial liabilities measured at fair value

Financial liabilities not measured at fair value

AMP Bank

 –  Deposits

 –  Other

Corporate borrowings

Total financial liabilities not measured at fair value

22,047 

88 

22,135 

185 

108 

85 

378 

17,791 

6,631 

1,695 

26,117 

–  

–  

–  

–  

–  

–  

–  

–  

–  

–  

–  

–  

22,227 

22,227 

88 

88 

–  

88 

22,227 

22,315 

185 

108 

–  

293 

17,808 

6,663 

1,716 

26,187 

–  

–  

85 

85 

–  

–  

–  

–  

185 

108 

85 

378 

17,808 

6,663 

1,716 

26,187 

104

Notes to the financial statements

for the year ended 31 December 2021

The following table shows the carrying amount and estimated fair values of financial instruments including their levels in the fair 

value hierarchy. 

2021

Financial assets measured at fair value 

Equity securities and listed managed investment schemes

Debt securities

Unlisted managed investment schemes

Derivative financial assets

2,935 

2,184 

13 

314 

334 

–  

27 

–  

–  

751 

236 

334 

Total financial assets measured at fair value

3,596 

2,211 

1,321 

Carrying 

amount

Level 1

Level 2

Level 3

$m

$m

$m

$m

Total fair 

value

$m

–  

22,227 

22,227 

88 

88 

–  

88 

22,227 

22,315 

13 

–  

51 

–  

64 

–  

–  

85 

85 

–  

–  

–  

–  

13 

2,935 

314 

334 

3,596 

185 

108 

85 

378 

17,808 

6,663 

1,716 

26,187 

22,047 

88 

22,135 

185 

108 

85 

378 

17,791 

6,631 

1,695 

26,117 

–  

–  

–  

–  

–  

–  

–  

–  

–  

–  

–  

185 

108 

–  

293 

17,808 

6,663 

1,716 

26,187 

Financial assets not measured at fair value 

Loans and advances

Debt securities 

Total financial assets not measured at fair value

Financial liabilities measured at fair value

Derivative financial liabilities

Collateral deposits held

Guarantee liabilities

Total financial liabilities measured at fair value

Financial liabilities not measured at fair value

AMP Bank

 –  Deposits

 –  Other

Corporate borrowings

Total financial liabilities not measured at fair value

2.7 

FAIR VALUE INFORMATION

2.7 

FAIR VALUE INFORMATION  CONTINUED

2020

Financial assets measured at fair value 

Carrying 
amount
$m

Level 1
$m

Level 2
$m

Level 3
$m

Total fair 
value
$m

Equity securities and listed managed investment schemes

87 

80 

–  

Debt securities

Unlisted managed investment schemes

Derivative financial assets

Total financial assets measured at fair value

Financial assets not measured at fair value 

Loans and advances

Debt securities 

Total financial assets not measured at fair value

Financial liabilities measured at fair value

Derivative financial liabilities

Collateral deposits held

Guarantee liabilities

Total financial liabilities measured at fair value

Financial liabilities not measured at fair value

AMP Bank

 –  Deposits

 –  Other

Corporate borrowings

Total financial liabilities not measured at fair value

3,900 

2,413 

1,487 

149 

369 

–  

–  

108 

369 

4,505 

2,493 

1,964 

7 

–  

41 

–  

48 

87 

3,900 

149 

369 

4,505 

20,526 

582 

21,108 

376 

127 

151 

654 

16,129 

6,443 

2,344 

24,916 

–  

–  

–  

–  

–  

–  

–  

–  

–  

–  

–  

–  

20,649 

20,649 

582 

582 

–  

582 

20,649 

21,231 

376 

127 

–  

503 

–  

–  

151 

151 

376 

127 

151 

654 

16,129 

6,503 

2,344 

24,976 

–  

–  

–  

–  

16,129 

6,503 

2,344 

24,976 

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106

Notes to the financial statements
for the year ended 31 December 2021

2.7 

FAIR VALUE INFORMATION  CONTINUED

AMP’s methodology and assumptions used to estimate the fair value of financial instruments are described below:

Equity securities and listed 
managed investment 
schemes

The fair value of listed equity securities traded in an active market and listed managed investment 
schemes reflects the quoted bid price at the reporting date. In the case of equity securities where 
there is no active market, fair value is established using valuation techniques including the use 
of recent arm’s length transactions, references to other instruments that are substantially the same, 
discounted cash flow analysis and option pricing models. 

Debt securities

The fair value of listed debt securities reflects the bid price at the reporting date. Listed debt securities 
that are not frequently traded are valued by discounting estimated recoverable amounts.

Loans

The fair value of unlisted debt securities is estimated using interest rate yields obtainable on 
comparable listed investments. For debt securities with a maturity of less than 12 months, par value 
is considered a reasonable approximation of fair value.

The estimated fair value of loans represents the discounted amount of estimated future cash 
flows expected to be received, based on the maturity profile of the loans. As the loans are unlisted, 
the discount rates applied are based on the yield curve appropriate to the remaining term of the 
loans. The loans may, from time to time, be measured at an amount in excess of fair value due 
to fluctuations on fixed rate loans. In these situations, as the fluctuations in fair value would not 
represent a permanent diminution and the carrying amounts of the loans are recorded at recoverable 
amounts after assessing impairment, it would not be appropriate to restate their carrying amount.

Unlisted managed 
investment schemes

The fair value of investments in unlisted managed investment schemes is determined on the basis 
of published redemption prices of those managed investment schemes at the reporting date. 

Derivative financial assets 
and liabilities

Corporate borrowings

The fair value of financial instruments traded in active markets (such as publicly traded derivatives) 
is based on quoted market prices (current bid price or current offer price) at the reporting date. 
The fair value of financial instruments not traded in an active market (eg over-the-counter derivatives) 
is determined using valuation techniques. Valuation techniques include net present value techniques, 
option pricing models, discounted cash flow methods and comparison to quoted market prices or 
dealer quotes for similar instruments. The models use a number of inputs, including the credit quality 
of counterparties, foreign exchange spot and forward rates, yield curves of the respective currencies, 
currency basis spreads between the respective currencies, interest rate curves and forward rate curves 
of the underlying instruments. Some derivatives contracts are significantly cash collateralised, thereby 
minimising both counterparty risk and the group’s own non-performance risk.

Borrowings comprise commercial paper, drawn liquidity facilities, various floating-rate and medium-
term notes and subordinated debt. The estimated fair value of borrowings is determined with 
reference to quoted market prices. For borrowings where quoted market prices are not available, 
a discounted cash flow model is used, based on a current yield curve appropriate for the remaining 
term to maturity. For short-term borrowings, the par value is considered a reasonable approximation 
of the fair value.

AMP Bank deposits and 
other borrowings

The estimated fair value of deposits and other borrowings represents the discounted amount 
of estimated future cash flows expected to be paid based on the residual maturity of these liabilities. 
The discount rate applied is based on a current yield curve appropriate for similar types of deposits 
and borrowings at the reporting date.

Guarantee
liabilities

The fair value of the guarantee liabilities is determined as the net present value of future cash flows 
discounted using market rates. The future cash flows are determined using risk neutral stochastic 
projections based on assumptions such as mortality rate, lapse rate and asset class allocation/correlation.

The future cash flows comprise expected guarantee claims and hedging expenses net of expected 
fee revenue.

106

Notes to the financial statements

for the year ended 31 December 2021

AMP’s methodology and assumptions used to estimate the fair value of financial instruments are described below:

Equity securities and listed 

The fair value of listed equity securities traded in an active market and listed managed investment 

managed investment 

schemes reflects the quoted bid price at the reporting date. In the case of equity securities where 

schemes

there is no active market, fair value is established using valuation techniques including the use 

of recent arm’s length transactions, references to other instruments that are substantially the same, 

discounted cash flow analysis and option pricing models. 

Debt securities

The fair value of listed debt securities reflects the bid price at the reporting date. Listed debt securities 

that are not frequently traded are valued by discounting estimated recoverable amounts.

The fair value of unlisted debt securities is estimated using interest rate yields obtainable on 

comparable listed investments. For debt securities with a maturity of less than 12 months, par value 

is considered a reasonable approximation of fair value.

flows expected to be received, based on the maturity profile of the loans. As the loans are unlisted, 

the discount rates applied are based on the yield curve appropriate to the remaining term of the 

loans. The loans may, from time to time, be measured at an amount in excess of fair value due 

to fluctuations on fixed rate loans. In these situations, as the fluctuations in fair value would not 

represent a permanent diminution and the carrying amounts of the loans are recorded at recoverable 

amounts after assessing impairment, it would not be appropriate to restate their carrying amount.

Unlisted managed 

investment schemes

The fair value of investments in unlisted managed investment schemes is determined on the basis 

of published redemption prices of those managed investment schemes at the reporting date. 

Derivative financial assets 

The fair value of financial instruments traded in active markets (such as publicly traded derivatives) 

and liabilities

is based on quoted market prices (current bid price or current offer price) at the reporting date. 

The fair value of financial instruments not traded in an active market (eg over-the-counter derivatives) 

is determined using valuation techniques. Valuation techniques include net present value techniques, 

option pricing models, discounted cash flow methods and comparison to quoted market prices or 

dealer quotes for similar instruments. The models use a number of inputs, including the credit quality 

of counterparties, foreign exchange spot and forward rates, yield curves of the respective currencies, 

currency basis spreads between the respective currencies, interest rate curves and forward rate curves 

of the underlying instruments. Some derivatives contracts are significantly cash collateralised, thereby 

minimising both counterparty risk and the group’s own non-performance risk.

term notes and subordinated debt. The estimated fair value of borrowings is determined with 

reference to quoted market prices. For borrowings where quoted market prices are not available, 

a discounted cash flow model is used, based on a current yield curve appropriate for the remaining 

term to maturity. For short-term borrowings, the par value is considered a reasonable approximation 

of the fair value.

AMP Bank deposits and 

The estimated fair value of deposits and other borrowings represents the discounted amount 

other borrowings

of estimated future cash flows expected to be paid based on the residual maturity of these liabilities. 

The discount rate applied is based on a current yield curve appropriate for similar types of deposits 

and borrowings at the reporting date.

Guarantee

liabilities

The fair value of the guarantee liabilities is determined as the net present value of future cash flows 

discounted using market rates. The future cash flows are determined using risk neutral stochastic 

projections based on assumptions such as mortality rate, lapse rate and asset class allocation/correlation.

The future cash flows comprise expected guarantee claims and hedging expenses net of expected 

fee revenue.

2.7 

FAIR VALUE INFORMATION  CONTINUED

2.7 

FAIR VALUE INFORMATION  CONTINUED

Loans

The estimated fair value of loans represents the discounted amount of estimated future cash 

Level 3 fair values 

The financial assets and liabilities measured at fair value are categorised using the fair value hierarchy which reflects the significance 
of inputs into the determination of fair value as follows:

 –

 –

Level 1: the fair value is valued by reference to quoted prices and active markets for identical assets or liabilities;

Level 2: the fair value is estimated using inputs other than quoted prices included within Level 1 that are observable for the asset 
or liability, either directly (as prices) or indirectly (derived from prices); and

 –

Level 3: the fair value is estimated using inputs for the asset or liability that are not based on observable market data. 

For assets and liabilities that are recognised in the financial statements at fair value on a recurring basis, the group determines whether 
transfers have occurred between levels in the hierarchy by re-assessing categorisation (based on the lowest level input that is significant 
to  the fair value measurement as a whole) at the end of each reporting period.

There have been no significant transfers between Level 1 and Level 2 during the 2021 financial year. Transfers to and from Level 3 are 
shown in the Reconciliation of Level 3 values table later in this note.

For financial assets measured at fair value on a recurring basis and categorised within Level 3 of the fair value hierarchy, the valuation 
processes applied in valuing such assets was governed by valuation policies adopted by the AMP group including the AMP Capital valuation 
policy. These policies outline the asset valuation methodologies and processes applied to measure non-exchange traded assets which 
have no regular market price, including investment property, infrastructure, private equity, alternative assets, and illiquid debt securities. 
All significant Level 3 assets were referred to the appropriate valuation committee who met at least every six months, or more frequently 
if required.

The following table shows the valuation techniques used in measuring Level 3 fair values of financial assets measured at fair value 
on a recurring basis, as well as the significant unobservable inputs used.

Type

Valuation technique 

Significant unobservable inputs

Equity securities and listed managed 
investment schemes

Discounted cash flow approach utilising 
cost of equity as the discount rate

Discount rate

Terminal value growth rate

Cash flow forecasts

Unlisted managed investment schemes

Published redemption prices

Judgement made in determining unit prices

Guarantee liabilities

Discounted cash flow approach

Discount rate

Hedging costs

Corporate borrowings

Borrowings comprise commercial paper, drawn liquidity facilities, various floating-rate and medium-

Sensitivity 

The following table illustrates the impacts to profit before tax and equity resulting from reasonably possible changes in key assumptions.

Financial assets 1

Equity securities and listed managed investment schemes

Unlisted managed investment schemes

Financial liabilities 2

Guarantee liabilities

2021

(+)
$m

1 

5 

(2)

(-)
$m

(1)

(5)

(3)

 2020

(+)
$m

1 

4 

1 

(-)
$m

(1)

(4)

(3)

1 Reasonably possible changes in price movements of 10% (2020: 10%) have been applied in determining the impact on profit after tax and equity.
2 Reasonably possible changes in equity market movements of 20% (2020: 20%) and bond yield movements of 50bps (2020: 50bps) have been applied 

in determining the impact on profit after tax and equity. 

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108

Notes to the financial statements
for the year ended 31 December 2021

2.7 

FAIR VALUE INFORMATION  CONTINUED

Reconciliation of Level 3 values

The following table shows movements in the fair values of financial instruments measured at fair value on a recurring basis and categorised 
as Level 3 in the fair value hierarchy:

Balance 
at the 
beginning  
of the year
$m

FX gains 
or losses
$m

Total 
gains/
losses
$m

Purchases/
deposits
$m

Sales/
withdrawals
$m

Net 
transfers 
in/(out)
$m

Balance at 
the end of 
the year
$m

Total 
gains and 
losses on 
assets and 
liabilities 
held at 
reporting 
date
$m

2021

Assets classified as Level 3

Equity securities and listed 
managed investment schemes

Unlisted managed investment 
schemes

Liabilities classified as Level 3

Guarantee liabilities 

2020

Assets classified as Level 3

Equity securities and listed 
managed investment schemes

Debt securities

Unlisted managed investment 
schemes

Investment properties

7 

41 

151 

2,515 

127 

2,671 

161 

Liabilities classified as Level 3

Guarantee liabilities 

121 

Investment contract liabilities

70,066 

– 

1 

– 

– 

– 

– 

– 

– 

(7)

(1)

3 

(33)

(11)

– 

2 

3 

8 

7 

– 

63 

– 

158 

– 

(1)

– 

(33)

(2,567)

(127)

(2,831)

(164)

35 

4 

(9)

(6,201)

2,008 

(65,866)

– 

– 

– 

7 

– 

41 

– 

– 

– 

13 

51 

– 

3 

85 

(33)

7 

– 

41 

– 

151 

– 

– 

– 

4 

– 

35 

– 

108

Notes to the financial statements

for the year ended 31 December 2021

2.7 

FAIR VALUE INFORMATION  CONTINUED

Reconciliation of Level 3 values

as Level 3 in the fair value hierarchy:

The following table shows movements in the fair values of financial instruments measured at fair value on a recurring basis and categorised 

3 

SECTION

CAPITAL STRUCTURE AND FINANCIAL RISK MANAGEMENT

This section provides information relating to:
 –

the AMP group’s capital management and equity and debt structure; and 

 –

 exposure to financial risks – how the risks affect financial position and performance and how the risks are 
managed, including the use of derivative financial instruments

The capital structure of the AMP group consists of equity and debt. AMP determines the appropriate capital 
structure in order to finance the current and future activities of the AMP group and satisfy the requirements 
of the regulator. The directors review the group’s capital structure and dividend policy regularly and do so in the 
context of the group’s ability to satisfy minimum and target capital requirements. 

3.1  Contributed equity 

3.2 

3.3 

Interest-bearing liabilities 

Financial risk management 

3.4  Derivatives and hedge accounting

3.5  Capital management 

85 

(33)

3.1 

CONTRIBUTED EQUITY

Issued capital

3,266,105,853 (2020: 3,436,599,241) ordinary shares fully paid

10,159 

10,355 

2021
$m

2020
$m

Treasury shares 1

2,126,387 (2020: 2,126,387) treasury shares

Total contributed equity

(6)

(6)

3,263,979,466 (2020: 3,434,472,854 ) ordinary shares fully paid

10,153 

10,349 

Issued capital

Balance at the beginning of the year

170,493,388 (2020: nil) shares purchased on-market

Deconsolidation of discontinued operations

Balance at the end of the year

Treasury shares

Balance at the beginning of the year

Decrease due to deconsolidation of discontinued operations

Balance at the end of the year

1 Held by AMP Foundation.

10,355 

10,402 

(196)

 –  

 –  

(47)

10,159 

10,355 

(6)

 –  

(6)

(103)

97 

(6)

Holders of ordinary shares have the right to receive dividends as declared and, in the event of the winding up of the company, to participate 
in the proceeds from the sale of all surplus assets in proportion to the number of and amounts paid up on shares held. Fully paid ordinary 
shares carry the right to one vote per share. Ordinary shares have no par value.

Balance 

at the 

beginning  

of the year

FX gains 

or losses

$m

$m

Total 

gains/

losses

$m

Purchases/

Sales/

deposits

withdrawals

Net 

transfers 

in/(out)

Balance at 

the end of 

the year

$m

$m

$m

$m

2021

Assets classified as Level 3

Equity securities and listed 

managed investment schemes

Unlisted managed investment 

schemes

Liabilities classified as Level 3

Guarantee liabilities 

2020

Assets classified as Level 3

Equity securities and listed 

managed investment schemes

Debt securities

Unlisted managed investment 

schemes

Investment properties

Liabilities classified as Level 3

7 

41 

151 

2,515 

127 

2,671 

161 

(1)

3 

(33)

(11)

– 

2 

3 

8 

7 

– 

63 

– 

158 

– 

(1)

– 

(33)

(2,567)

(127)

(2,831)

(164)

– 

1 

– 

– 

– 

– 

– 

– 

(7)

Guarantee liabilities 

121 

35 

4 

(9)

Investment contract liabilities

70,066 

(6,201)

2,008 

(65,866)

Total 

gains and 

losses on 

assets and 

liabilities 

held at 

reporting 

date

$m

– 

3 

– 

– 

4 

– 

35 

– 

– 

– 

– 

7 

– 

41 

– 

– 

– 

13 

51 

7 

– 

41 

– 

151 

– 

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110

Notes to the financial statements
for the year ended 31 December 2021

3.1 

CONTRIBUTED EQUITY  CONTINUED

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

Issued capital

Issued capital in respect of ordinary shares is recognised as the fair value of consideration received by the AMP Limited entity. Incremental 
costs directly attributable to the issue of certain new shares are recognised in equity as a deduction, net of tax, from the proceeds. 

Treasury shares

The AMP group is not permitted to recognise Treasury shares in the Consolidated statement of financial position. These shares, plus any 
corresponding Consolidated income statement fair value movement on the shares and dividend income, are eliminated on consolidation. 

AMP Foundation also holds AMP Limited shares. These shares, plus any corresponding Consolidated income statement fair value movement 
on the shares and any dividend income, are eliminated on consolidation. 

3.2 

INTEREST-BEARING LIABILITIES 

(a)  Interest-bearing liabilities

Interest-bearing liabilities 

AMP Bank

 – Deposits 1

 – Other 

Corporate entity borrowings 2

 – 6.875% GBP Subordinated Guaranteed Bonds 

(maturity 2022)

 – AMP Notes 3 (first call 2023, maturity 2028) 3

 – AMP Subordinated Notes 3

 – AMP Capital Notes

 – AMP Capital Notes 2 4

 – USD Medium Term Notes

 – CHF Medium Term Notes 5

2021

Non- 
current 
$m

Current 
$m

Total 
$m

Current 
$m

2020

Non- 
current 
$m

Total 
$m

17,656 

135 

17,791 

15,990 

139 

16,129 

3,200 

3,431 

6,631 

3,976 

2,467 

6,443 

60 

 –  

250 

 –  

 –  

 –  

238 

 –  

250 

 –  

 –  

272 

 –  

625 

60 

250 

250 

 –  

272 

 –  

863 

 –  

 –  

 –  

266 

 –  

398 

 –  

63 

250 

250 

 –  

271 

 –  

846 

63 

250 

250 

266 

271 

398 

846 

Total interest-bearing liabilities

21,404 

4,713 

26,117 

20,630 

4,286 

24,916 

1 Deposits comprise at call customer deposits and customer term deposits at variable interest rates with the AMP Bank.
2 The current/non-current classification of corporate entity borrowings is based on the maturity of the underlying debt instrument and related principal 

repayment obligations. The carrying value of corporate entity borrowings includes interest payable of $5m (2020: $10m) which is expected to be settled 
within the next 12 months.

3 AMP Note 3 and AMP Subordinated Notes are floating rate subordinated unsecured notes. These were issued 15 November 2018 and 1 September 2017 
respectively, and mature 15 November 2028 and 1 December 2027 respectively. Subject to APRA approval, AMP has the right but not the obligation, 
to redeem all or some of the Notes 15 November 2023 and 1 December 2022 respectively, or, subject to certain conditions,  at a later date. In certain 
circumstances, AMP may be required to convert some or all of the Notes into AMP ordinary shares. 

4 AMP Capital Notes 2 (ASX:AMPPB) were issued 23 December 2019. Subject to APRA approval, AMP has the right, but not the obligation, to redeem all 
or some of the notes 16 December 2025, or, subject to certain conditions, at a later date. They are perpetual notes with no maturity date. In certain 
circumstances, AMP may be required to convert some or all of the Notes into AMP ordinary shares.

5 CHF 110m Senior Unsecured Fixed Rate Bond was issued 19 June 2018 and matures 19 December 2022. This Bond was subsequently increased by CHF 

50m on 19 September 2018. CHF 140m Senior Unsecured Fixed Rate Bond was issued 18 April 2019 and matures 18 July 2023. This Bond was subsequently 
increased by CHF 100m on 3 December 2019. CHF 175m Senior Unsecured Fixed Rate Bond was issued 3 March 2020 and matures 3 June 2024.

110

Notes to the financial statements

for the year ended 31 December 2021

Issued capital

Treasury shares

3.2 

INTEREST-BEARING LIABILITIES 

(a)  Interest-bearing liabilities

Interest-bearing liabilities 

AMP Bank

 – Deposits 1

 – Other 

Corporate entity borrowings 2

 – 6.875% GBP Subordinated Guaranteed Bonds 

(maturity 2022)

 – AMP Notes 3 (first call 2023, maturity 2028) 3

 – AMP Subordinated Notes 3

 – AMP Capital Notes

 – AMP Capital Notes 2 4

 – USD Medium Term Notes

 – CHF Medium Term Notes 5

2021

Non- 

current 

$m

2020

Non- 

current 

$m

Current 

$m

Total 

$m

Current 

$m

Total 

$m

17,656 

135 

17,791 

15,990 

139 

16,129 

3,200 

3,431 

6,631 

3,976 

2,467 

6,443 

60 

 –  

250 

 –  

 –  

 –  

238 

 –  

250 

 –  

 –  

272 

 –  

625 

60 

250 

250 

 –  

272 

 –  

863 

 –  

 –  

 –  

266 

 –  

398 

 –  

63 

250 

250 

 –  

271 

 –  

846 

63 

250 

250 

266 

271 

398 

846 

1 Deposits comprise at call customer deposits and customer term deposits at variable interest rates with the AMP Bank.

2 The current/non-current classification of corporate entity borrowings is based on the maturity of the underlying debt instrument and related principal 

repayment obligations. The carrying value of corporate entity borrowings includes interest payable of $5m (2020: $10m) which is expected to be settled 

within the next 12 months.

3 AMP Note 3 and AMP Subordinated Notes are floating rate subordinated unsecured notes. These were issued 15 November 2018 and 1 September 2017 

respectively, and mature 15 November 2028 and 1 December 2027 respectively. Subject to APRA approval, AMP has the right but not the obligation, 

to redeem all or some of the Notes 15 November 2023 and 1 December 2022 respectively, or, subject to certain conditions,  at a later date. In certain 

circumstances, AMP may be required to convert some or all of the Notes into AMP ordinary shares. 

4 AMP Capital Notes 2 (ASX:AMPPB) were issued 23 December 2019. Subject to APRA approval, AMP has the right, but not the obligation, to redeem all 

or some of the notes 16 December 2025, or, subject to certain conditions, at a later date. They are perpetual notes with no maturity date. In certain 

circumstances, AMP may be required to convert some or all of the Notes into AMP ordinary shares.

5 CHF 110m Senior Unsecured Fixed Rate Bond was issued 19 June 2018 and matures 19 December 2022. This Bond was subsequently increased by CHF 

50m on 19 September 2018. CHF 140m Senior Unsecured Fixed Rate Bond was issued 18 April 2019 and matures 18 July 2023. This Bond was subsequently 

increased by CHF 100m on 3 December 2019. CHF 175m Senior Unsecured Fixed Rate Bond was issued 3 March 2020 and matures 3 June 2024.

3.1 

CONTRIBUTED EQUITY  CONTINUED

3.2 

INTEREST-BEARING LIABILITIES  CONTINUED

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

(b)  Financing arrangements

Loan facilities and note programs 

Issued capital in respect of ordinary shares is recognised as the fair value of consideration received by the AMP Limited entity. Incremental 

costs directly attributable to the issue of certain new shares are recognised in equity as a deduction, net of tax, from the proceeds. 

Loan facilities and note programs comprise facilities arranged through bond and note issues, as well as financing facilities provided through 
bank loans under normal commercial terms and conditions.

The AMP group is not permitted to recognise Treasury shares in the Consolidated statement of financial position. These shares, plus any 

corresponding Consolidated income statement fair value movement on the shares and dividend income, are eliminated on consolidation. 

AMP Foundation also holds AMP Limited shares. These shares, plus any corresponding Consolidated income statement fair value movement 

on the shares and any dividend income, are eliminated on consolidation. 

Available loan facilities 1

Note program capacity

Used

Unused facilities and note programs at the end of the year

1

Available loan facilities include bilateral facilities of $450m which mature on 30 April 2022.

(c)  Changes in liabilities arising from operating and financing activities

1 January

Cash flows

Deconsolidation of WP and mature businesses

Other

31 December

 2021
$m

1,950 

15,677 

(1,824)

15,803 

 2021
$m

24,916 

1,185 

 –  

16 

2020
$m

1,450 

14,087 

(3,034)

12,503 

2020
$m

22,852 

327 

1,795 

(58)

26,117 

24,916 

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Interest-bearing liabilities are initially recognised at fair value, net of transaction costs. They are subsequently measured at amortised cost 
using the effective interest rate method. 

It is AMP’s policy to hedge currency and interest rate risk arising on issued bonds and subordinated debt. When fair value hedge accounting 
is applied, the carrying amounts of borrowings and subordinated debt are adjusted for changes in fair value related to the hedged risk for 
the period that the hedge relationship remains effective. Any changes in fair value for the period are recognised in the Consolidated income 
statement. In cash flow hedge relationships the borrowings are not revalued.

Finance costs include:

(i)  borrowing costs: 

 –

 –

interest on bank overdrafts, borrowings and subordinated debt;

amortisation of discounts or premiums related to borrowings;

Total interest-bearing liabilities

21,404 

4,713 

26,117 

20,630 

4,286 

24,916 

(ii)  exchange differences arising from foreign currency borrowings to the extent that they are regarded as an adjustment to interest 

costs; and

(iii)  changes in the fair value of derivative hedges together with any change in the fair value of the hedged assets or liabilities that 

are designated and qualify as fair value hedges, foreign exchange gains and losses and other financing-related amounts. Changes 
in the fair value of derivatives in effective cash flow hedges are recognised in the cash flow hedge reserve. The accounting policy for 
derivatives is set out in note 3.4.

Finance costs are recognised as expenses when incurred. 

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112

Notes to the financial statements
for the year ended 31 December 2021

3.3 

FINANCIAL RISK MANAGEMENT

The AMP Limited Board has overall responsibility for the risk management framework including the approval of AMP’s strategic plan, 
risk management strategy and risk appetite. Specifically, financial risk arises from the holding of financial instruments and financial risk 
management (FRM) is an integral part of the AMP group’s enterprise risk management framework.

This note discloses financial risk in accordance with the categories in AASB 7 Financial Instruments: Disclosures:

 – market risk;

 –

 –

liquidity and refinancing risk; and

credit risk.

These risks are managed in accordance with the board-approved risk appetite statement and the individual policies for each risk category and 
business approved by the Chief Financial Officer (CFO) under delegation from the AMP Group Asset and Liability Committee (Group ALCO).

(a)  Market risk 

Market risk is the risk that the fair value of assets and liabilities, or future cash flows of a financial instrument, will fluctuate due 
to movements in the financial markets including interest rates, foreign exchange rates, equity prices, property prices, credit spreads, 
commodity prices, market volatilities and other financial market variables. 

The following table provides information on significant market risk exposures for the AMP group, which could lead to an impact on the 
AMP group’s profit after tax and equity, and the management of those exposures.

Market risk

Interest rate risk

The risk of an impact on the AMP group’s 
profit after tax and equity arising from 
fluctuations in the fair value or future 
cash flows of financial instruments due 
to changes in market interest rates.

Interest rate movements could result 
from changes in the absolute levels of 
interest rates, the shape of the yield curve, 
the margin between yield curves and the 
volatility of interest rates.

Currency risk

The risk of an impact on the AMP group’s 
profit after tax and equity arising from 
fluctuations of the fair value of a financial 
asset, liability or commitment due 
to changes in foreign exchange rates. 

Exposures 

The AMP group’s long-term borrowings 
and subordinated debt.

AMP Bank interest rate risk from 
mismatches in the repricing terms 
of assets and liabilities (term risk) and 
variable rate short-term repricing bases 
(basis risk).

Foreign currency denominated assets 
and liabilities.

Foreign equity accounted associates and 
capital invested in overseas operations.

Foreign exchange rate movements 
on specific cash flow transactions.

Equity price risk

The risk of an impact on the AMP group’s 
profit after tax and equity arising from 
fluctuations in the fair value or future 
cash flows of a financial instrument due 
to changes in equity prices.

Exposure for shareholders includes listed 
and unlisted shares, guarantee liabilities 
and participation in equity unit trusts.

Management of exposures and use 
of derivatives

Interest rate risk is managed by entering 
into interest rate swaps, which have the 
effect of converting borrowings from 
floating rate to fixed rate.

AMP Bank uses natural offsets, interest 
rate swaps and basis swaps to hedge the 
mismatches within exposure limits. Group 
Treasury manages the exposure in AMP 
Bank by maintaining a net interest rate 
risk position within the limits delegated 
and approved by the AMP Bank Board. 

The AMP group uses swaps to hedge the 
interest rate risk and foreign currency 
risk on foreign currency denominated 
borrowings but does not hedge the 
capital invested in overseas operations.

The AMP group hedges material foreign 
currency risk originated by receipts and 
payments once the value and timing 
of the expected cash flow is known.

In addition, the AMP group will at times 
pre-hedge any future (but not expected) 
foreign currency receipts and payments, 
subject to market conditions.

Group Treasury may, with Group ALCO 
approval, use equity exposures or 
equity futures or options to hedge other 
enterprise-wide equity exposures.

3.3 

FINANCIAL RISK MANAGEMENT

3.3 

FINANCIAL RISK MANAGEMENT  CONTINUED

(a)  Market risk  continued

Sensitivity analysis

The table below includes sensitivity analysis showing how the profit after tax and equity would have been impacted by changes in market 
risk variables. The analysis:

 –

 –

 –

shows the direct impact of a reasonably possible change in market rates and is not intended to illustrate a remote, worst case stress 
test scenario; 

assumes that all underlying exposures and related hedges are included and the change in variable occurs at the reporting date; and

does not include the impact of any mitigating management actions over the period to the subsequent reporting date.

The categories of risks faced and methods used for deriving sensitivity information did not change from previous periods.

Sensitivity analysis

Interest rate risk

Change in variables

Impact of a 100 basis point (bp) 
change in Australian and international 
interest rates.

- 100bp

+100bp

2021

2020

Impact on 
profit after 
tax Increase 
(decrease)
$m

Impact on 
equity 1 
Increase 
(decrease)
$m

Impact on 
profit after 
tax Increase 
(decrease)
$m

Impact on 
equity 1 
Increase 
(decrease)
$m

2.7 

(4.0)

10.4 

(10.9)

(0.4)

(0.5)

2.9 

(3.7)

Currency risk

Impact of a 10% movement of exchange 
rates against the Australian dollar 
on currency sensitive monetary assets 
and liabilities.

Equity price risk

Impact of a 10% movement in Australian 
and international equities. Any potential 
impact on fees from the AMP group’s 
investment-linked business in is 
not included.

10% depreciation of AUD

0.1 

99.1 

0.2 

86.7 

10% appreciation of AUD

(0.5)

(81.5)

(0.5)

(71.3)

10% increase in:

Australian equities

International equities

10% decrease in:

Australian equities

International equities

0.1 

 –  

(0.7)

(0.9)

0.1 

 –  

(0.7)

(0.9)

0.6 

0.2 

(0.4)

(0.9)

0.6 

0.2 

(0.4)

(0.9)

1 Included in the impact on equity is both the impact on profit after tax as well as the impact of amounts that would be taken directly to equity in respect 

of the portion of changes in the fair value of derivatives that qualify as cash flow hedges for hedge accounting.

112

Notes to the financial statements

for the year ended 31 December 2021

The AMP Limited Board has overall responsibility for the risk management framework including the approval of AMP’s strategic plan, 

risk management strategy and risk appetite. Specifically, financial risk arises from the holding of financial instruments and financial risk 

management (FRM) is an integral part of the AMP group’s enterprise risk management framework.

This note discloses financial risk in accordance with the categories in AASB 7 Financial Instruments: Disclosures:

 – market risk;

 –

 –

credit risk.

liquidity and refinancing risk; and

(a)  Market risk 

These risks are managed in accordance with the board-approved risk appetite statement and the individual policies for each risk category and 

business approved by the Chief Financial Officer (CFO) under delegation from the AMP Group Asset and Liability Committee (Group ALCO).

Market risk is the risk that the fair value of assets and liabilities, or future cash flows of a financial instrument, will fluctuate due 

to movements in the financial markets including interest rates, foreign exchange rates, equity prices, property prices, credit spreads, 

commodity prices, market volatilities and other financial market variables. 

The following table provides information on significant market risk exposures for the AMP group, which could lead to an impact on the 

AMP group’s profit after tax and equity, and the management of those exposures.

Market risk

Interest rate risk

The risk of an impact on the AMP group’s 

profit after tax and equity arising from 

fluctuations in the fair value or future 

cash flows of financial instruments due 

to changes in market interest rates.

Interest rate movements could result 

from changes in the absolute levels of 

interest rates, the shape of the yield curve, 

the margin between yield curves and the 

volatility of interest rates.

Exposures 

and subordinated debt.

The AMP group’s long-term borrowings 

Interest rate risk is managed by entering 

Management of exposures and use 

of derivatives

into interest rate swaps, which have the 

effect of converting borrowings from 

floating rate to fixed rate.

AMP Bank interest rate risk from 

mismatches in the repricing terms 

AMP Bank uses natural offsets, interest 

rate swaps and basis swaps to hedge the 

of assets and liabilities (term risk) and 

mismatches within exposure limits. Group 

variable rate short-term repricing bases 

Treasury manages the exposure in AMP 

(basis risk).

Bank by maintaining a net interest rate 

risk position within the limits delegated 

and approved by the AMP Bank Board. 

Currency risk

Foreign currency denominated assets 

The AMP group uses swaps to hedge the 

The risk of an impact on the AMP group’s 

and liabilities.

profit after tax and equity arising from 

Foreign equity accounted associates and 

fluctuations of the fair value of a financial 

capital invested in overseas operations.

asset, liability or commitment due 

to changes in foreign exchange rates. 

Foreign exchange rate movements 

on specific cash flow transactions.

interest rate risk and foreign currency 

risk on foreign currency denominated 

borrowings but does not hedge the 

capital invested in overseas operations.

The AMP group hedges material foreign 

currency risk originated by receipts and 

payments once the value and timing 

of the expected cash flow is known.

In addition, the AMP group will at times 

pre-hedge any future (but not expected) 

foreign currency receipts and payments, 

subject to market conditions.

Equity price risk

The risk of an impact on the AMP group’s 

profit after tax and equity arising from 

fluctuations in the fair value or future 

cash flows of a financial instrument due 

to changes in equity prices.

Exposure for shareholders includes listed 

Group Treasury may, with Group ALCO 

and unlisted shares, guarantee liabilities 

approval, use equity exposures or 

and participation in equity unit trusts.

equity futures or options to hedge other 

enterprise-wide equity exposures.

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114

Notes to the financial statements
for the year ended 31 December 2021

3.3 

FINANCIAL RISK MANAGEMENT  CONTINUED

(b)  Liquidity and refinancing risk 

Exposures

Management of exposures

The AMP group corporate debt portfolio, 
AMP Bank and AMP Capital through 
various investment funds, entities or 
mandates that AMP manages or controls 
within the AMP group. 

Group Treasury maintains a defined 
surplus of cash to mitigate refinancing 
risk, satisfy regulatory requirements 
and protect against liquidity shocks 
in accordance with the liquidity risk 
management policy approved by the 
Group ALCO.

Risk

Liquidity risk

The risk that the AMP group is not able 
to meet its obligations as they fall due 
because of an inability to liquidate 
assets or obtain adequate funding 
when required.

Refinancing risk

The risk that the AMP group is not able to 
refinance the full quantum of its ongoing 
debt requirements on appropriate terms 
and pricing. 

Maturity analysis

Below is a summary of the maturity profiles of AMP’s undiscounted financial liabilities and off-balance sheet items at the reporting date, 
based on contractual undiscounted repayment obligations. Repayments that are subject to notice are treated as if notice were to be 
given immediately.

2021

Non-derivative financial liabilities

Payables

Borrowings 1

Lease liabilities

Subordinated debt

Guarantee liabilities

Derivative financial instruments

Up to 1
year 
$m

349 

20,079 

33 

89 

–  

1 to 5
years
$m

–  

5,129 

86 

96 

–  

Over 5
years
$m

Not 
specified
$m

–  

312 

41 

807 

–  

Interest rate and cross-currency swaps

125 

102 

29 

Off-balance sheet items

Credit-related commitments – AMP Bank 2

Lease commitments

Investment commitments

3,702 

37 

–  

–  

214 

–  

–  

483 

–  

Total undiscounted financial liabilities and off-balance 
sheet items

24,414 

5,627 

1,672 

Total
$m

349 

25,520 

160 

992 

85 

256 

3,702 

734 

452 

32,250 

–  

–  

–  

–  

85 

–  

–  

–  

452 

537 

1 Borrowings include AMP Bank deposits.
2 Credit-related loan commitments are off-balance sheet as they relate to unexercised commitments to lend to customers of AMP Bank.

 
114

Notes to the financial statements

for the year ended 31 December 2021

Exposures

Management of exposures

The AMP group corporate debt portfolio, 

Group Treasury maintains a defined 

AMP Bank and AMP Capital through 

surplus of cash to mitigate refinancing 

various investment funds, entities or 

risk, satisfy regulatory requirements 

mandates that AMP manages or controls 

and protect against liquidity shocks 

within the AMP group. 

in accordance with the liquidity risk 

management policy approved by the 

Group ALCO.

(b)  Liquidity and refinancing risk 

Risk

Liquidity risk

The risk that the AMP group is not able 

to meet its obligations as they fall due 

because of an inability to liquidate 

assets or obtain adequate funding 

when required.

Refinancing risk

The risk that the AMP group is not able to 

refinance the full quantum of its ongoing 

debt requirements on appropriate terms 

and pricing. 

Maturity analysis

given immediately.

2021

Non-derivative financial liabilities

Payables

Borrowings 1

Lease liabilities

Subordinated debt

Guarantee liabilities

Derivative financial instruments

Below is a summary of the maturity profiles of AMP’s undiscounted financial liabilities and off-balance sheet items at the reporting date, 

based on contractual undiscounted repayment obligations. Repayments that are subject to notice are treated as if notice were to be 

Up to 1

year 

$m

349 

20,079 

33 

89 

–  

1 to 5

years

$m

–  

5,129 

86 

96 

–  

Over 5

years

$m

Not 

specified

$m

–  

312 

41 

807 

–  

483 

–  

–  

Total

$m

349 

25,520 

160 

992 

85 

256 

3,702 

734 

452 

32,250 

–  

–  

–  

–  

85 

–  

–  

–  

452 

537 

Interest rate and cross-currency swaps

125 

102 

29 

Off-balance sheet items

Credit-related commitments – AMP Bank 2

Lease commitments

Investment commitments

3,702 

37 

–  

214 

–  

–  

Total undiscounted financial liabilities and off-balance 

sheet items

24,414 

5,627 

1,672 

1 Borrowings include AMP Bank deposits.

2 Credit-related loan commitments are off-balance sheet as they relate to unexercised commitments to lend to customers of AMP Bank.

3.3 

FINANCIAL RISK MANAGEMENT  CONTINUED

3.3 

FINANCIAL RISK MANAGEMENT  CONTINUED

(b)  Liquidity and refinancing risk  continued

2020

Non-derivative financial liabilities

Payables

Borrowings 1

Lease liabilities

Subordinated debt

Guarantee liabilities

Derivative financial instruments

Interest rate and cross-currency swaps

Off-balance sheet items

Credit-related commitments – AMP Bank 2

Lease commitments

Buy-back arrangement commitments

Investment commitments

Up to 1
year 
$m

288 

19,854 

58 

42 

–  

50 

3,398 

–  

89 

–  

Over 5
years
$m

Not 
specified
$m

1 to 5
years
$m

3 

3,360 

127 

217 

–  

–  

796 

58 

1,095 

–  

84 

21 

–  

208 

–  

–  

–  

527 

–  

–  

Total
$m

291 

24,010 

243 

1,354 

151 

155 

3,398 

735 

89 

217 

–  

–  

–  

–  

151 

–  

–  

–  

–  

217 

Total undiscounted financial liabilities and off-balance 
sheet items

23,779 

3,999 

2,497 

368 

30,643 

1 Borrowings include AMP Bank deposits.
2 Credit-related loan commitments are off-balance sheet as they relate to unexercised commitments to lend to customers of AMP Bank.

(c)  Credit risk 

Credit risk management is decentralised in business units within AMP, with the exception of credit risk directly and indirectly impacting 
shareholder capital, which is measured and managed on an aggregate basis by Group Treasury at the AMP group level and reported 
to Group ALCO. 

Exposures

Wholesale credit risk, including portfolio 
construction, in the fixed income 
portfolios managed by AMP Capital.

Credit risk arising in AMP Bank as part 
of lending activities and management 
of liquidity.

Risk

Credit risk

Credit default risk is the risk of financial 
or reputational loss due to a counterparty 
failing to meet their contractual 
commitments in full and on time.

Concentration of credit risk arises when 
a number of financial instruments 
or contracts are entered into with the 
same counterparty or where a number 
of counterparties are engaged in similar 
business activities that would cause their 
ability to meet contractual obligations 
to be similarly affected by changes 
in economic or other conditions.

Management of exposures and use 
of derivatives

Managed by individual investment teams. 
There is also a dedicated credit research 
team and a specific credit investment 
committee. The investment risk and 
performance team provides reports to the 
AMP Capital Investment Committee. 

Managed as prescribed by AMP Bank’s 
Risk Appetite Statement and reported 
to the AMP Bank Credit Risk Committee 
(lending activities) and the AMP Bank 
ALCO (management of liquidity). 

Specific detail relating to credit risk 
management of the AMP Bank loan 
portfolio is outlined below.

The AMP Concentration and Credit Default Risk Policy sets out the assessment and determination of what constitutes credit concentration 
risk. The policy sets exposure limits based on each counterparty’s credit rating (unless special considerations are defined). Additional 
limits are set for the distribution of the total portfolio by credit rating bands. Compliance with this policy is monitored and exposures 
and breaches are reported to portfolio managers, senior management and the AMP Board Risk Committee through periodic financial risk 
management reports. 

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116

Notes to the financial statements
for the year ended 31 December 2021

3.3 

FINANCIAL RISK MANAGEMENT  CONTINUED

(c)  Credit risk  continued

Group Treasury also might enter into credit default swaps to hedge the concentration risk exposure against a specific issuer, or aggregated 
at the parent entity, when material exposures are over the authorised limit.

The exposures on interest-bearing securities and cash equivalents which impact AMP’s capital position are managed by Group Treasury 
within limits set by the AMP Concentration and Credit Default Risk Policy. 

Impairment assessment

DEFINITION OF DEFAULT
AMP Bank considers a financial asset defaulted and hence Stage 3 impaired when payment is 90 days past due or when there is no longer 
reasonable assurance that principal or interest will be collected in their entirety on a timely basis.

AMP BANK’S INTERNAL RISK GRADING AND PD ESTIMATION PROCESS
AMP Bank’s credit risk management department runs expected credit loss models for the residential mortgage book as well as the practice 
finance loans.

 –

 –

The Bank’s residential mortgage book is a portfolio with a low number of defaults. In recent times, the Bank’s residential mortgage 
book has grown significantly, and a larger history of default data has been captured. 

This has enabled the Bank to successfully develop its internal behavioural scorecards which have been used to replace the benchmark 
PDs in an endeavour to better risk rank order the portfolio by credit risk worthiness.

Internal risk grades for the residential mortgage book are as follows:

Internal credit rating grade 

Internal credit rating grade description

Performing

Not in arrears in the past six months

Past due but not impaired

Accounts in arrears but have not been past 90 days in the last six months

Impaired

90 days past due over the last six months

 –

For practice finance loans a Probability of Default risk grade model is applied that includes weighted risk factors such as Interest 
Coverage Ratio, revenue growth, licence compliance rating, experience in business and arrears levels. Practices on watch-list are also 
downgraded. Credit judgement may be applied to arrive at the final risk grade. 

Internal risk grades for practice finance book are as follows:

Internal risk grade

Internal risk Grade description

Broadly corresponds with Standard & Poor ratings of

A to H

I

Sub-investment Grade

Impaired

BB+ to CCC

D

The Bank’s interbank and financial institutions exposures as well as exposures to interest-bearing securities are based on external credit 
rating of the counterparties as follows:

Internal risk grade description

Broadly corresponds with Standard & Poor ratings of

Senior Investment Grade

Investment Grade

Sub-investment Grade

AAA to A-

BBB+ to BBB-

BB+ up to but not including defaulted or impaired

EXPOSURE AT DEFAULT (EAD)
EAD is modelled by applying assumptions in relation to the amortisation of the loans based on scheduled principal and interest repayments 
except for Stage 3 loans.

LOSS GIVEN DEFAULT (LGD)
For the residential mortgage portfolio the key driver for the LGD calculation is the value of the underlying property, as in a foreclosure 
scenario the proceeds from the sale of a property are secured by the Bank to repay the loan. The value of the underlying residential property 
is captured via the LVR which factors both changes in loan balance and estimated value of the collateral using market data and indices. 
Both floor and haircuts are applied to provide for model risk.

For practice finance loans, the LGD is calculated via assumptions to the reduction in valuations of practices (being a multiple of their recurring 
cash flows) in the event of default, such as client run-off or deterioration in valuation due to compliance issues. In addition, haircuts are applied 
to cater for the volatility observed in the register values in the event of default but also general volatility in valuations over time.

116

Notes to the financial statements

for the year ended 31 December 2021

3.3 

FINANCIAL RISK MANAGEMENT  CONTINUED

3.3 

FINANCIAL RISK MANAGEMENT  CONTINUED

(c)  Credit risk  continued

(c)  Credit risk  continued

Group Treasury also might enter into credit default swaps to hedge the concentration risk exposure against a specific issuer, or aggregated 

at the parent entity, when material exposures are over the authorised limit.

GROUPING OF FINANCIAL ASSETS FOR EXPECTED CREDIT LOSSES (ECL) CALCULATION
Asset classes where the bank calculates ECL on an individual basis include all Stage 3 assets, and interbank and debt securities at FVOCI.

The exposures on interest-bearing securities and cash equivalents which impact AMP’s capital position are managed by Group Treasury 

within limits set by the AMP Concentration and Credit Default Risk Policy. 

For all other asset classes ECL is calculated on a collective basis taking into account risk factors for each loan and arriving at the ECL 
estimate and then aggregating the number for the relevant portfolio.

Impairment assessment

DEFINITION OF DEFAULT

AMP Bank considers a financial asset defaulted and hence Stage 3 impaired when payment is 90 days past due or when there is no longer 

reasonable assurance that principal or interest will be collected in their entirety on a timely basis.

AMP BANK’S INTERNAL RISK GRADING AND PD ESTIMATION PROCESS

AMP Bank’s credit risk management department runs expected credit loss models for the residential mortgage book as well as the practice 

 –

The Bank’s residential mortgage book is a portfolio with a low number of defaults. In recent times, the Bank’s residential mortgage 

book has grown significantly, and a larger history of default data has been captured. 

 –

This has enabled the Bank to successfully develop its internal behavioural scorecards which have been used to replace the benchmark 

PDs in an endeavour to better risk rank order the portfolio by credit risk worthiness.

Internal risk grades for the residential mortgage book are as follows:

Internal credit rating grade 

Internal credit rating grade description

Past due but not impaired

Accounts in arrears but have not been past 90 days in the last six months

Not in arrears in the past six months

90 days past due over the last six months

finance loans.

Performing

Impaired

 –

For practice finance loans a Probability of Default risk grade model is applied that includes weighted risk factors such as Interest 

Coverage Ratio, revenue growth, licence compliance rating, experience in business and arrears levels. Practices on watch-list are also 

downgraded. Credit judgement may be applied to arrive at the final risk grade. 

Internal risk grades for practice finance book are as follows:

Internal risk grade

Internal risk Grade description

Broadly corresponds with Standard & Poor ratings of

A to H

I

Sub-investment Grade

Impaired

BB+ to CCC

D

The Bank’s interbank and financial institutions exposures as well as exposures to interest-bearing securities are based on external credit 

rating of the counterparties as follows:

Internal risk grade description

Broadly corresponds with Standard & Poor ratings of

AAA to A-

BBB+ to BBB-

BB+ up to but not including defaulted or impaired

EAD is modelled by applying assumptions in relation to the amortisation of the loans based on scheduled principal and interest repayments 

Senior Investment Grade

Investment Grade

Sub-investment Grade

EXPOSURE AT DEFAULT (EAD)

except for Stage 3 loans.

LOSS GIVEN DEFAULT (LGD)

For the residential mortgage portfolio the key driver for the LGD calculation is the value of the underlying property, as in a foreclosure 

scenario the proceeds from the sale of a property are secured by the Bank to repay the loan. The value of the underlying residential property 

is captured via the LVR which factors both changes in loan balance and estimated value of the collateral using market data and indices. 

Both floor and haircuts are applied to provide for model risk.

For practice finance loans, the LGD is calculated via assumptions to the reduction in valuations of practices (being a multiple of their recurring 

cash flows) in the event of default, such as client run-off or deterioration in valuation due to compliance issues. In addition, haircuts are applied 

to cater for the volatility observed in the register values in the event of default but also general volatility in valuations over time.

FORWARD-LOOKING INFORMATION 
The Bank’s ECL model incorporates a number of forward-looking macroeconomic factors (MEF) that are reviewed on a quarterly basis and 
approved by the Credit Risk Committee (CRC). The MEF include unemployment, property prices, ASX Index and Cash Rate.

At least three different scenarios with fixed weightings are used in the model. The weightings are reviewed on an annual basis.

The ECL is calculated as the probability weighted average of the provision calculated for each economic scenario.

MANAGEMENT OVERLAY
Management overlay is required to mitigate model risk and any systemic risk that is not recognised by the model.

The management overlays are reviewed on an annual basis or more frequently if required and presented to the CRC and Board Audit 
Committee (BAC) for sign off. 

WRITE-OFFS
Financial assets are written off either partially or in their entirety only when there is no reasonable expectation of recovery. Recovery actions 
can cease if they are determined as being no longer cost effective or in some situations where the customers have filed for bankruptcy.

CREDIT RISK OF THE LOAN PORTFOLIO IN AMP BANK (THE BANK)
The Bank is predominantly a lender for residential properties – both owner occupied and for investment. In every case the Bank completes 
a credit assessment, which includes cost of living allowance and requires valuation of the proposed security property. 

The Bank’s CRC and Board Risk Committee (BRC) oversee trends in lending exposures and compliance with the Risk Appetite Statement. 
The Bank secures its housing loans with mortgages over relevant properties and as a result manages credit risk on its loans with conservative 
lending policies and particular focus on the LVR. The LVR is calculated by dividing the total loan amount outstanding by the lower of the Bank’s 
approved valuation amount or the purchase price. Loans with LVR greater than 80% are fully mortgage insured. Mortgage insurance is provided 
by Genworth Mortgage Insurance Australia Ltd and QBE Lenders Mortgage Insurance Ltd who are both regulated by APRA. The Bank has strong 
relationships with both insurers and experienced minimal levels of historic claim rejections and reductions.

The average LVR at origination of AMP Bank’s loan portfolio for existing and new business is set out in the following table:

LVR %

0 – 50

51 – 60

61 – 70

71 – 80

81 – 90

91 – 95

> 95

Existing 
business 
2021
%

New  
business
2021
%

Existing 
business 
2020
%

New  
business
2020
%

17

12

19

36

13

2

1

8

8

15

51

12

6

– 

17

11

18

36

14

3

1

6

7

13

50

16

8

– 

RENEGOTIATED LOANS
Where possible, the Bank seeks to restructure loans for borrowers seeking hardship relief rather than take possession of collateral. This may 
involve capitalising interest repayments for a period and increasing the repayment arrangement for the remaining term of the loan. Once 
the terms has been renegotiated, the loan is no longer considered past due or an impaired asset unless it was greater than 90 days in arrears 
in the previous six months or a specific provision has been raised for the loan. The Bank assisted customers by renegotiating $239m 
(2020: $2,391m) of loans during the year, of which $150m (2020: $2,263m) relates to hardship granted due to COVID-19, that otherwise 
would be past due or impaired. Hardship assistance granted due to COVID-19 includes assistance in the form of repayment deferrals. 
As at 31 December 2021, $128m of the total $150m hardship loans have exited the repayment deferral program and are considered to be 
performing loans. The impact to the Consolidated income statement of loan modifications is not considered to be material.

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118

Notes to the financial statements
for the year ended 31 December 2021

3.3 

FINANCIAL RISK MANAGEMENT  CONTINUED

(c)  Credit risk  continued

COLLATERAL AND MASTER NETTING OR SIMILAR AGREEMENTS
The AMP group obtains collateral and utilises netting agreements to mitigate credit risk exposures from certain counterparties.

(i)  Derivative financial assets and liabilities
The credit risk of derivatives is managed in the context of the AMP group’s overall credit risk policies and includes the use of Credit Support 
Annexes to derivative agreements which facilitate the bilateral posting of collateral as well as the clearing of derivative positions on the 
London Clearing House.

Certain derivative assets and liabilities are subject to legally enforceable master netting arrangements, such as an International Swaps 
and Derivatives Association (ISDA) master netting agreement. In certain circumstances, for example when a credit event such as a default 
occurs, all outstanding transactions under an ISDA agreement are terminated, the termination value is assessed and only a single net 
amount is payable in settlement of all transactions.

An ISDA agreement does not automatically meet the criteria for offsetting in the Consolidated statement of financial position. This is because 
the AMP group, in most cases, does not have any current legally enforceable right to offset recognised amounts.

If these netting arrangements were applied to the derivative portfolio, the derivative assets of $334m would be reduced by $143m to the 
net amount of $191m and derivative liabilities of $185m would be reduced by $143m to the net amount of $42m (2020: derivative assets 
of $369m would be reduced by $160m to the net amount of $209m and derivative liabilities of $376m would be reduced by $160m to the 
net amount of $216m).

(ii)  Other collateral
The AMP group has collateral arrangements in place with some counterparties in addition to collateral deposits held with respect to repurchase 
agreements. The amount and type of collateral required by AMP Bank on housing loans depends on an assessment of the credit risk of the 
counterparty. Guidelines are in place covering the acceptability and valuation of each type of collateral.

AMP Bank holds collateral against its loans and advances primarily in the form of mortgage interests over property, other registered 
securities over assets and guarantees.

Management monitors the market value of collateral and will request additional collateral in accordance with the underlying agreement. 
In the event of customer default, AMP Bank can enforce any security held as collateral against the outstanding claim. Any loan security 
is usually held as mortgagee in possession while AMP Bank seeks to realise its value through the sale of property. Therefore, AMP Bank 
does not hold any real estate or other assets acquired through the repossession of collateral.

Collateral generally consists of 11am loans and deposits and is exchanged between the counterparties to reduce the exposure from the 
net fair value of derivative assets and liabilities between the counterparties. As at 31 December 2021 there was $108m (2020: $127m) 
of collateral deposits (due to other counterparties) and $47m (2020: $203m) of collateral loans (due from other counterparties) relating 
to derivative assets and liabilities.

118

Notes to the financial statements

for the year ended 31 December 2021

(c)  Credit risk  continued

COLLATERAL AND MASTER NETTING OR SIMILAR AGREEMENTS

The AMP group obtains collateral and utilises netting agreements to mitigate credit risk exposures from certain counterparties.

(i)  Derivative financial assets and liabilities

The credit risk of derivatives is managed in the context of the AMP group’s overall credit risk policies and includes the use of Credit Support 

Annexes to derivative agreements which facilitate the bilateral posting of collateral as well as the clearing of derivative positions on the 

London Clearing House.

Certain derivative assets and liabilities are subject to legally enforceable master netting arrangements, such as an International Swaps 

and Derivatives Association (ISDA) master netting agreement. In certain circumstances, for example when a credit event such as a default 

occurs, all outstanding transactions under an ISDA agreement are terminated, the termination value is assessed and only a single net 

amount is payable in settlement of all transactions.

An ISDA agreement does not automatically meet the criteria for offsetting in the Consolidated statement of financial position. This is because 

the AMP group, in most cases, does not have any current legally enforceable right to offset recognised amounts.

If these netting arrangements were applied to the derivative portfolio, the derivative assets of $334m would be reduced by $143m to the 

net amount of $191m and derivative liabilities of $185m would be reduced by $143m to the net amount of $42m (2020: derivative assets 

of $369m would be reduced by $160m to the net amount of $209m and derivative liabilities of $376m would be reduced by $160m to the 

net amount of $216m).

(ii)  Other collateral

The AMP group has collateral arrangements in place with some counterparties in addition to collateral deposits held with respect to repurchase 

agreements. The amount and type of collateral required by AMP Bank on housing loans depends on an assessment of the credit risk of the 

counterparty. Guidelines are in place covering the acceptability and valuation of each type of collateral.

AMP Bank holds collateral against its loans and advances primarily in the form of mortgage interests over property, other registered 

securities over assets and guarantees.

Management monitors the market value of collateral and will request additional collateral in accordance with the underlying agreement. 

In the event of customer default, AMP Bank can enforce any security held as collateral against the outstanding claim. Any loan security 

is usually held as mortgagee in possession while AMP Bank seeks to realise its value through the sale of property. Therefore, AMP Bank 

does not hold any real estate or other assets acquired through the repossession of collateral.

Collateral generally consists of 11am loans and deposits and is exchanged between the counterparties to reduce the exposure from the 

net fair value of derivative assets and liabilities between the counterparties. As at 31 December 2021 there was $108m (2020: $127m) 

of collateral deposits (due to other counterparties) and $47m (2020: $203m) of collateral loans (due from other counterparties) relating 

to derivative assets and liabilities.

3.3 

FINANCIAL RISK MANAGEMENT  CONTINUED

3.4  DERIVATIVES AND HEDGE ACCOUNTING

The group is exposed to certain risks relating to its ongoing business operations. To mitigate the risks the group uses derivative financial 
instruments such as cross-currency swaps and interest rate swaps. When the group designates certain derivatives to be part of a hedging 
relationship, and they meet the criteria for hedge accounting, the hedges are classified as:

 –

 –

 –

cash flow hedges;

fair value hedges; or 

net investment hedges.

Derivative financial instruments are held for risk and asset management purposes only and not for the purpose of speculation. Not all 
derivatives held are designated as hedging instruments. The group’s risk management strategy and how it is applied to manage risk 
is explained further in note 3.3. 

(a)  Hedging Instruments

The following table sets out the notional amount of derivative instruments designated in a hedge relationship by relationship type as well 
as the related carrying amounts.

2021

Hedge type

Cash flow

Fair value

Fair value

Hedging instrument

Interest rate swaps

Cross-currency swaps

Interest rate swaps

Fair value and cash flow

Cross-currency interest rate swaps

Net investment

Total

2020

Hedge type

Cash flow

Fair value

Fair value

Foreign currency forward contract

Hedging instrument

Interest rate swaps

Cross-currency swaps

Interest rate swaps

Fair value and cash flow

Cross-currency interest rate swaps

Net investment

Total

Foreign currency forward contract

Notional
amount
$m

Fair value
Assets
$m

Fair value
Liabilities
$m

 13,123 

 78 

 62 

 828 

 – 

 80 

 – 

 – 

 36 

 – 

 14,091 

 116 

 55 

 16 

 1 

 – 

 – 

 72 

Notional
amount
$m

Fair value
Assets
$m

Fair value
Liabilities
$m

 9,568 

 83 

 63 

 1,254 

 390 

 11,358 

 32 

 – 

 6 

 – 

 23 

 61 

 122 

 22 

 – 

 20 

 1 

 165 

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120

Notes to the financial statements
for the year ended 31 December 2021

3.4  DERIVATIVES AND HEDGE ACCOUNTING  CONTINUED

(b)  Hedged items

The following table sets out the carrying amount of hedged items in fair value hedge relationships, and the accumulated amount of fair 
value hedge adjustments in these carrying amounts. The group does not hedge its entire exposure to a class of financial instruments, 
therefore the carrying amounts below do not equal the total carrying amounts disclosed in other notes.

2021

6.875% GBP Subordinated Guaranteed Bonds 
(maturity 2022)

Medium Term Notes

2020

6.875% GBP Subordinated Guaranteed Bonds 
(maturity 2022)

Medium Term Notes

Carrying amount of hedged 
items

Accumulated amount of fair 
value adjustments on the 
hedged items

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

 – 

 – 

 60 

 787 

 17 

 – 

 – 

 34 

Carrying amount of hedged 
items

Accumulated amount of fair 
value adjustments on the 
hedged items

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

 – 

 – 

 63 

 1,172 

 16 

 16 

 – 

 – 

2020
$m

(62)

56 

(6)

Fair value hedge relationships resulted in the following changes in the values used to recognise hedge ineffectiveness for the year: 

Gain/(loss) on hedging instrument

(Loss)/gain on hedged items attributable to the hedged risk

Gain/(loss) after ineffectiveness

2021
$m

53 

(48)

5 

Derivative instruments accounted for as cash flow hedges

The group is exposed to variability in future interest cash flows on non-trading assets and liabilities which bear interest at fixed and variable 
rates. The group uses interest rate swaps to manage interest rate risks and many of the swaps are cash flow hedges for accounting purposes. 

Methods used to test hedge effectiveness and establish the hedge ratio include regression analysis and for some portfolio hedge 
relationships, a comparison to ensure the expected interest cash flows from the portfolio exceed those of the hedging instruments. 
The main potential source of hedge ineffectiveness from cash flow hedges is mismatches in the terms of hedged items and hedging 
instruments, for example the frequency and timing of when interest rates are reset.

During the year the AMP group recognised $nil (2020: $nil) due to ineffectiveness on derivative instruments designated as cash flow hedges.

Derivative instruments accounted for as fair value hedges

Fair value hedges are used to protect against changes in the fair value of financial assets and financial liabilities due to movements in exchange 
rates and interest rates. 

Hedge effectiveness is assessed by comparing the overall changes in the fair value of the hedging instrument against the changes in the 
fair value of the hedged items attributable to the hedged risks. The main potential source of ineffectiveness on fair value hedges is currency 
basis spread, which is included in the valuation of the hedging instrument, but excluded from the value of the hedged item.

Hedges of net investments in foreign operations 

The group hedges its exposure to changes in exchange rates on the value of its foreign currency denominated seed pool investments. 
Hedge effectiveness is assessed based on the overall changes in the fair value of the forward contract, primarily using the cumulative dollar 
offset method.

The AMP group recognised $nil (2020: $nil) due to the ineffective portion of hedges relating to investments in seed pool foreign operations.

120

Notes to the financial statements

for the year ended 31 December 2021

The following table sets out the carrying amount of hedged items in fair value hedge relationships, and the accumulated amount of fair 

value hedge adjustments in these carrying amounts. The group does not hedge its entire exposure to a class of financial instruments, 

therefore the carrying amounts below do not equal the total carrying amounts disclosed in other notes.

6.875% GBP Subordinated Guaranteed Bonds 

2021

(maturity 2022)

Medium Term Notes

6.875% GBP Subordinated Guaranteed Bonds 

2020

(maturity 2022)

Medium Term Notes

Gain/(loss) on hedging instrument

(Loss)/gain on hedged items attributable to the hedged risk

Gain/(loss) after ineffectiveness

Carrying amount of hedged 

value adjustments on the 

items

hedged items

Accumulated amount of fair 

Assets

$m

Liabilities

$m

Assets

$m

Liabilities

 60 

 787 

 17 

 – 

Carrying amount of hedged 

value adjustments on the 

items

hedged items

Accumulated amount of fair 

Assets

$m

Liabilities

$m

Assets

$m

Liabilities

$m

 – 

 – 

 – 

 – 

 63 

 1,172 

 16 

 16 

2021

$m

53 

(48)

5 

$m

 – 

 34 

 – 

 – 

2020

$m

(62)

56 

(6)

Fair value hedge relationships resulted in the following changes in the values used to recognise hedge ineffectiveness for the year: 

Derivative instruments accounted for as cash flow hedges

The group is exposed to variability in future interest cash flows on non-trading assets and liabilities which bear interest at fixed and variable 

rates. The group uses interest rate swaps to manage interest rate risks and many of the swaps are cash flow hedges for accounting purposes. 

Methods used to test hedge effectiveness and establish the hedge ratio include regression analysis and for some portfolio hedge 

relationships, a comparison to ensure the expected interest cash flows from the portfolio exceed those of the hedging instruments. 

The main potential source of hedge ineffectiveness from cash flow hedges is mismatches in the terms of hedged items and hedging 

instruments, for example the frequency and timing of when interest rates are reset.

During the year the AMP group recognised $nil (2020: $nil) due to ineffectiveness on derivative instruments designated as cash flow hedges.

Derivative instruments accounted for as fair value hedges

Fair value hedges are used to protect against changes in the fair value of financial assets and financial liabilities due to movements in exchange 

rates and interest rates. 

Hedge effectiveness is assessed by comparing the overall changes in the fair value of the hedging instrument against the changes in the 

fair value of the hedged items attributable to the hedged risks. The main potential source of ineffectiveness on fair value hedges is currency 

basis spread, which is included in the valuation of the hedging instrument, but excluded from the value of the hedged item.

Hedges of net investments in foreign operations 

The group hedges its exposure to changes in exchange rates on the value of its foreign currency denominated seed pool investments. 

Hedge effectiveness is assessed based on the overall changes in the fair value of the forward contract, primarily using the cumulative dollar 

offset method.

The AMP group recognised $nil (2020: $nil) due to the ineffective portion of hedges relating to investments in seed pool foreign operations.

3.4  DERIVATIVES AND HEDGE ACCOUNTING  CONTINUED

3.4  DERIVATIVES AND HEDGE ACCOUNTING  CONTINUED

(b)  Hedged items

The following table sets out the maturity profile of derivative instruments in a hedge relationship. 

2021

Interest rate swaps

Cross-currency swaps

Cross-currency interest rate swaps

2020

Interest rate swaps

Cross-currency swaps

Cross-currency interest rate swaps

Foreign currency forward contract

0 to 3 
months
$m

1,096 

 –  

 –  

0 to 3 
months
$m

1,569 

 –  

 –  

390 

3 to 12 
months
$m

4,010 

 –  

218 

3 to 12 
months
$m

3,814 

 –  

426 

 –  

1 to 5 
years
$m

7,473 

78 

610 

1 to 5 
years
$m

3,686 

83 

828 

 –  

Over 5 
years
$m

605 

 –  

 –  

Over 5 
years
$m

562 

 –  

 –  

 –  

Total
$m

13,184 

78 

828 

Total
$m

9,631 

83 

1,254 

390 

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Derivative financial instruments

Derivative financial instruments are initially recognised at fair value exclusive of any transaction costs on the date a derivative contract 
is entered into and are subsequently remeasured to their fair value at each reporting date. All derivatives are recognised as assets when 
their fair value is positive and as liabilities when their fair value is negative. Any gains or losses arising from the change in fair value 
of derivatives, except those that qualify as effective cash flow hedges, are immediately recognised in the Consolidated income statement. 

Hedge accounting

AMP continues to apply the hedge accounting requirements under AASB 139 Financial instruments: Recognition and Measurement.

Cash flow hedges
The effective portion of changes in the fair value of cash flow hedges is recognised (including related tax impacts) in Other comprehensive 
income. The ineffective portion is recognised immediately in the Consolidated income statement. The balance of the cash flow hedge reserve 
in relation to each particular hedge is transferred to the Consolidated income statement in the period when the hedged item affects profit 
or loss. Hedge accounting is discontinued when a hedging instrument expires or is sold or terminated, or when a hedge no longer meets the 
criteria for hedge accounting. The cumulative gain or loss existing in equity at that time remains in equity and is recognised when the forecast 
transaction is ultimately recognised in the Consolidated income statement. When a forecast transaction is no longer expected to occur, the 
cumulative gain or loss that was reported in equity is immediately transferred to the Consolidated income statement.

Fair value hedges

Changes in the fair value of fair value hedges are recognised in the Consolidated income statement, together with any changes in the fair 
value of the hedged asset or liability that are attributable to the hedged risk. If a hedge no longer meets the criteria for hedge accounting, 
the cumulative gains and losses recognised on the hedged item will be amortised over the remaining life of the hedged item.

Net investment hedges

The effective portion of changes in the fair value of net investment hedges is recognised (including related tax impacts) in Other comprehensive 
income. Any ineffective portion is recognised immediately in the Consolidated income statement. The cumulative gain or loss existing in equity 
remains in equity until the foreign investment is disposed of. 

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122

Notes to the financial statements
for the year ended 31 December 2021

3.5  CAPITAL MANAGEMENT

AMP holds capital to protect customers, creditors and shareholders against unexpected losses. There are a number of ways AMP assesses 
the adequacy of its capital position. Primarily, AMP aims to:

 – maintain a sufficient surplus above minimum regulatory capital requirements (MRR) to reduce the risk of breaching MRR; and

 – maintain the AMP group’s credit rating.

These factors are balanced when forming AMP’s risk appetite as approved by the AMP Limited Board.

Calculation of capital resources

The AMP group’s eligible capital resources include ordinary equity and certain hybrid capital instruments. Adjustments to these amounts 
are made for intangibles, associate equity investments and other assets required to be removed by regulation. 

The table below shows the AMP group’s capital resources at reporting date:

AMP statutory equity attributable to shareholders of AMP Limited

Accounting mismatch and other adjustments 1

AMP shareholder equity

Goodwill and other intangibles 2

Equity investments 3

Other regulatory adjustments 4

Subordinated bonds eligible as Level 3 capital

Level 3 eligible capital

Eligible hybrid capital resources 5

Total eligible capital resources

Minimum regulatory requirements (MRR)

Target capital requirements

Total capital requirements

Surplus capital above target requirements

2021
$m

3,980 

(106)

3,874 

(344)

(1,607)

(6)

16 

1,933 

579 

2,512 

1,316 

813 

2,129 

383 

2020
$m

4,266 

(54)

4,212 

(629)

(1,442)

16 

33 

2,190 

316 

2,506 

1,244 

738 

1,982 

524 

1 Accounting mismatches and other adjustments relate to the net assets of the AMP Foundation and surplus' recognised on any defined benefit plans.
2 Includes $14m of intangibles classified as Assets held for sale on the Consolidated statement of financial position (2020: nil).
3 Equity investments relate to holdings of associate equity investment where AMP holds a minority interest. As at 31 December 2021, Resolution Life NOHC 

($509m) and AMP Capital Infrastructure Debt Fund V USD LP ($8m) are reclassified from an associate equity investment to assets held for sale.

4 Other regulatory adjustments relate to securitisation, deferred tax assets and other provisions for AMP Bank, deferred tax assets for Australian wealth 

management and include an adjustment for eligible seed and sponsor investment classified as equity investments in AMP Capital.

5 Eligible hybrid capital instruments are subordinated debt which is able to be included as eligible capital for the purpose of meeting minimum 

regulatory requirements.

3.5  CAPITAL MANAGEMENT

3.5  CAPITAL MANAGEMENT  CONTINUED

AMP holds capital to protect customers, creditors and shareholders against unexpected losses. There are a number of ways AMP assesses 

Capital requirements

A number of the operating entities within the AMP group of companies are regulated and are required to meet minimum regulatory capital 
requirements (MRR). In certain circumstances, APRA or other regulators may require AMP and other entities of the AMP group to hold 
a greater level of capital to support its business and/or restrict the amount of dividends that can be paid by them. Any such adjustments 
would be incorporated into the minimum regulatory requirements and monitored as part of the capital management policy. 

The main minimum regulatory capital requirements for AMP’s businesses are:

Operating entity 

AMP Bank Limited (AMP Bank)

N. M. Superannuation Proprietary Limited

Minimum regulatory capital requirement

Capital requirements as specified under the APRA ADI 
Prudential Standards

Operational Risk Financial Requirements as specified under 
the APRA Superannuation Prudential Standards

AMP Capital Investors Limited and other ASIC regulated businesses

Capital requirements under AFSL requirements 

The AMP group maintains capital targets reflecting their material risks (including financial risk, product risk and operational risk) and 
AMP’s risk appetite. The target capital requirement is a management guide to the level of excess capital that the AMP group seeks to carry 
to reduce the risk of breaching MRR.

AMP Limited and AMP Bank have Board-approved minimum capital levels above APRA requirements, with additional capital targets held 
above these amounts. Capital targets are also set for AMP Capital to cover risk associated with seed and sponsor capital investments and 
operational risk. Other components of AMP group’s capital targets include amounts relating to Group Office investments, defined benefit 
funds and other operational risks.

All of the AMP group regulated entities have at all times during the current and prior financial year complied with the externally imposed 
capital requirements to which they are subject.

122

Notes to the financial statements

for the year ended 31 December 2021

the adequacy of its capital position. Primarily, AMP aims to:

 – maintain a sufficient surplus above minimum regulatory capital requirements (MRR) to reduce the risk of breaching MRR; and

These factors are balanced when forming AMP’s risk appetite as approved by the AMP Limited Board.

 – maintain the AMP group’s credit rating.

Calculation of capital resources

The AMP group’s eligible capital resources include ordinary equity and certain hybrid capital instruments. Adjustments to these amounts 

are made for intangibles, associate equity investments and other assets required to be removed by regulation. 

The table below shows the AMP group’s capital resources at reporting date:

AMP statutory equity attributable to shareholders of AMP Limited

Accounting mismatch and other adjustments 1

AMP shareholder equity

Goodwill and other intangibles 2

Equity investments 3

Other regulatory adjustments 4

Subordinated bonds eligible as Level 3 capital

Level 3 eligible capital

Eligible hybrid capital resources 5

Total eligible capital resources

Minimum regulatory requirements (MRR)

Target capital requirements

Total capital requirements

Surplus capital above target requirements

2021

$m

3,980 

(106)

3,874 

(344)

(1,607)

(6)

16 

1,933 

579 

2,512 

1,316 

813 

2,129 

383 

2020

$m

4,266 

(54)

4,212 

(629)

(1,442)

16 

33 

2,190 

316 

2,506 

1,244 

738 

1,982 

524 

1 Accounting mismatches and other adjustments relate to the net assets of the AMP Foundation and surplus' recognised on any defined benefit plans.

2 Includes $14m of intangibles classified as Assets held for sale on the Consolidated statement of financial position (2020: nil).

3 Equity investments relate to holdings of associate equity investment where AMP holds a minority interest. As at 31 December 2021, Resolution Life NOHC 

($509m) and AMP Capital Infrastructure Debt Fund V USD LP ($8m) are reclassified from an associate equity investment to assets held for sale.

4 Other regulatory adjustments relate to securitisation, deferred tax assets and other provisions for AMP Bank, deferred tax assets for Australian wealth 

management and include an adjustment for eligible seed and sponsor investment classified as equity investments in AMP Capital.

5 Eligible hybrid capital instruments are subordinated debt which is able to be included as eligible capital for the purpose of meeting minimum 

regulatory requirements.

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124

Notes to the financial statements
for the year ended 31 December 2021

4 

SECTION

EMPLOYEE DISCLOSURES 

This section provides details on the various programs the AMP group uses to reward and recognise employees, 
including key management personnel.

4.1  Defined benefit plans

4.2 

Share-based payments

4.1  DEFINED BENEFIT PLANS

AMP contributes to defined benefit plans which provide benefits to employees, and their dependants, on resignation, retirement, disability 
or death of the employee. The benefits are based on years of service and an average salary calculation. All defined benefit plans are now 
closed to new members. 

The characteristics and risks associated with each of the defined benefit plans are described below: 

Plan details

Plan names

Australia

New Zealand 

AMP Australia Plan I and AMP Australia Plan II.

Entitlements of active 
members 

A lump sum or pension on retirement. Pensions 
provided are lifetime indexed pensions with 
a reversionary spouse pension.

Governance of the plans

The plans’ trustees – this includes 
administration of the plan, management 
and investment of the plan assets, and 
compliance with superannuation laws and 
other applicable regulations. 

AMP New Zealand Plan I and AMP New Zealand 
Plan II.

Accumulation benefits and a lump sum payment 
on retirement. 

The plans’ trustees – this includes administration 
of the plan, management and investment of 
the plan assets, and looking after the interests 
of all beneficiaries.

Valuations required

Every year. 

Every three years.

Key risks

The risk of actual outcomes being different to the actuarial assumptions used to estimate the defined 
benefit obligation, investment risk and legislative risk. 

Date of valuation

31 March 2021.

31 December 2020.

Additional recommended 
contributions 

10% to 15% of members’ salaries plus plan 
expenses.

No additional contributions are required until 31 
December 2023, at which point the requirement 
will be reassessed. 

124

Notes to the financial statements

for the year ended 31 December 2021

This section provides details on the various programs the AMP group uses to reward and recognise employees, 

4 

SECTION

EMPLOYEE DISCLOSURES 

including key management personnel.

4.1  Defined benefit plans

4.2 

Share-based payments

4.1  DEFINED BENEFIT PLANS

AMP contributes to defined benefit plans which provide benefits to employees, and their dependants, on resignation, retirement, disability 

or death of the employee. The benefits are based on years of service and an average salary calculation. All defined benefit plans are now 

closed to new members. 

The characteristics and risks associated with each of the defined benefit plans are described below: 

Plan details

Plan names

Australia

New Zealand 

Plan II.

Entitlements of active 

A lump sum or pension on retirement. Pensions 

Accumulation benefits and a lump sum payment 

members 

provided are lifetime indexed pensions with 

on retirement. 

a reversionary spouse pension.

Governance of the plans

The plans’ trustees – this includes 

The plans’ trustees – this includes administration 

administration of the plan, management 

of the plan, management and investment of 

and investment of the plan assets, and 

the plan assets, and looking after the interests 

compliance with superannuation laws and 

of all beneficiaries.

other applicable regulations. 

Valuations required

Every year. 

Every three years.

Key risks

The risk of actual outcomes being different to the actuarial assumptions used to estimate the defined 

benefit obligation, investment risk and legislative risk. 

Date of valuation

31 March 2021.

31 December 2020.

Additional recommended 

10% to 15% of members’ salaries plus plan 

No additional contributions are required until 31 

contributions 

expenses.

December 2023, at which point the requirement 

will be reassessed. 

4.1  DEFINED BENEFIT PLANS  CONTINUED

(a)  Defined benefit asset/(liability) 

Present value of wholly-funded defined benefit obligations

Less: Fair value of plan assets

Defined benefit asset/(liability) recognised in the Consolidated statement of financial position

Movement in defined benefit asset/(liability)

Deficit at the beginning of the year

Plus: Total (expenses)/income recognised in the Consolidated income statement

Plus: Employer contributions

Plus: Foreign currency exchange rate changes

Plus: Actuarial gains recognised in Other comprehensive income 1

Defined benefit asset/(liability) recognised at the end of the year 

2021
$m

(782)

785 

3 

(98)

(2)

1 

1 

101 

3 

2020
$m

(882)

784 

(98)

(101)

1 

1 

(4)

5 

(98)

AMP Australia Plan I and AMP Australia Plan II.

AMP New Zealand Plan I and AMP New Zealand 

1 The cumulative net actuarial gains and losses recognised in the Statement of comprehensive income is a $199m gain (2020: $98m gain).

(b)  Reconciliation of the movement in the defined benefit asset/(liability)

Balance at the beginning of the year

Current service cost

Past service cost/curtailments

Interest (cost)/income 

Net actuarial gains/(losses)

Employer contributions

Contributions by plan participants

Foreign currency exchange rate changes

Benefits paid

Balance at the end of the year

Defined benefit obligation 

Fair value of plan assets 

2021
$m

(882)

(2)

 –  

(2)

62 

 –  

 –  

(2)

44 

(782)

2020
$m

(919)

 –  

1 

(10)

(14)

 –  

 –  

2 

58 

(882)

2021
$m

784 

 –  

 –  

2 

39 

1 

 –  

3 

(44)

785 

2020
$m

818 

 –  

 –  

10 

19 

1 

 –  

(6)

(58)

784 

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126

Notes to the financial statements
for the year ended 31 December 2021

4.1  DEFINED BENEFIT PLANS  CONTINUED

(c)  Analysis of defined benefit surplus/(deficit) by plan

Fair value of plan  
assets 

Present value of plan 
obligation

Net recognised  
surplus/(deficit)

Actuarial gains/(losses)

2021
$m

283

397

17

88

785

2020
$m

281

400

17

86

784

2021
$m

(296)

(356)

(20)

(110)

(782)

2020
$m

(334)

(386)

(24)

(138)

(882)

2021
$m

2020
$m

(13)

41

(3)

(22)

3

(53)

14

(7)

(52)

(98)

2021
$m

40

27

4

30

101

2020
$m

(5)

24

(1)

(13)

5

AMP Australia Plan I

AMP Australia Plan II

AMP New Zealand Plan I

AMP New Zealand Plan II

Total 

(d)  Principal actuarial assumptions

The following table sets out the principal actuarial assumptions used as at the reporting date in measuring the defined benefit obligations 
of the Australian and New Zealand defined benefit funds:

AMP Plan I

          AMP Plan II

Australia

New Zealand

Australia

New Zealand

2021
%

3.0

n/a

2020
%

2.1

n/a

2021
%

2.7

n/a

2020
%

0.9

n/a

2021
%

3.3

2.8

2020
%

2.4

3.3

2021
%

2.7

3.0

2020
%

1.4

3.0

Weighted average discount rate

Expected rate of salary increases

(e)  Allocation of assets

The asset allocations of the defined benefit funds are shown in the following table:

AMP Plan I

      AMP Plan II

Australia

New Zealand

Australia

New Zealand

2021
%

2020
%

2021
%

2020
%

2021
%

2020
%

2021
%

2020
%

42

38

9

4

7

41

41

8

4

6

52

37

0

11

0

38

38

4

14

6

18

54

6

9

13

15

59

6

8

12

52

37

0

11

0

46

34

4

14

2

Equity

Fixed interest

Property

Cash

Other

126

Notes to the financial statements

for the year ended 31 December 2021

4.1  DEFINED BENEFIT PLANS  CONTINUED

4.1  DEFINED BENEFIT PLANS  CONTINUED

(c)  Analysis of defined benefit surplus/(deficit) by plan

(f)  Sensitivity analysis

Fair value of plan  

Present value of plan 

assets 

obligation

Net recognised  

surplus/(deficit)

Actuarial gains/(losses)

2021

$m

2020

$m

2021

$m

283

397

17

88

785

2020

$m

281

400

17

86

784

2021

$m

(296)

(356)

(20)

(110)

(782)

2020

$m

(334)

(386)

(24)

(138)

(882)

(13)

41

(3)

(22)

3

2021

$m

40

27

4

30

101

2020

$m

(5)

24

(1)

(13)

5

AMP Australia Plan I

AMP Australia Plan II

AMP New Zealand Plan I

AMP New Zealand Plan II

Total 

(d)  Principal actuarial assumptions

The following table sets out the principal actuarial assumptions used as at the reporting date in measuring the defined benefit obligations 

of the Australian and New Zealand defined benefit funds:

AMP Plan I

          AMP Plan II

Australia

New Zealand

Australia

New Zealand

2021

2020

2021

2020

2021

2020

2021

2020

%

3.0

n/a

%

2.1

n/a

%

2.7

n/a

%

0.9

n/a

%

3.3

2.8

Weighted average discount rate

Expected rate of salary increases

(e)  Allocation of assets

The asset allocations of the defined benefit funds are shown in the following table:

AMP Plan I

      AMP Plan II

Australia

New Zealand

Australia

New Zealand

2021

2020

2021

2020

2021

2020

2021

2020

Equity

Fixed interest

Property

Cash

Other

%

42

38

9

4

7

%

41

41

8

4

6

%

52

37

0

11

0

%

38

38

4

14

6

%

18

54

6

9

13

%

2.7

3.0

%

52

37

0

11

0

%

1.4

3.0

%

46

34

4

14

2

(53)

14

(7)

(52)

(98)

%

2.4

3.3

%

15

59

6

8

12

The defined benefit obligation has been recalculated for each scenario by changing only the specified assumption as outlined below, 
whilst retaining all other assumptions as per the base case. The table below shows the increase (decrease) for each assumption change. 
Where an assumption is not material to the fund it has been marked as n/a. 

2021

Assumption 

Discount rate (+/- 0.5%) 1

Expected salary increase rate 
(0.5%)

Expected deferred benefit 
crediting rate (0.5%)

Pensioner indexation assumption 
(0.5%) 2

Pensioner mortality assumption 
(10%)

Life expectancy (additional 1 year)

2020

Assumption 

Discount rate (+/- 0.5%) 1

Expected salary increase rate 
(0.5%)

Expected deferred benefit 
crediting rate (0.5%)

Pensioner indexation assumption 
(0.5%) 2

Pensioner mortality assumption 
(10%)

Life expectancy (additional 1 year)

AMP Plan I

 AMP Plan II

Australia

New Zealand

Australia

New Zealand

(+)
$m

(15)

n/a

n/a

(-)
$m

16 

n/a

n/a

16 

(15)

n/a

n/a

11 

n/a

(+)
$m

n/a

n/a

n/a

1 

n/a

1 

(-)
$m

2 

n/a

n/a

n/a

n/a

n/a

(+)
$m

(19)

–  

–  

(-)
$m

21 

n/a

n/a

19 

(17)

n/a

n/a

8 

n/a

(+)
$m

n/a

n/a

n/a

11 

n/a

4 

AMP Plan I

 AMP Plan II

Australia

New Zealand

Australia

New Zealand

(+)
$m

(18)

n/a

n/a

20 

n/a

n/a

(-)
$m

20 

n/a

n/a

(18)

13 

n/a

(+)
$m

n/a

n/a

n/a

1 

n/a

1 

(-)
$m

2 

n/a

n/a

n/a

n/a

n/a

(+)
$m

(26)

–  

2 

26 

n/a

n/a

(-)
$m

29 

n/a

n/a

(23)

11 

n/a

(+)
$m

n/a

n/a

n/a

14 

n/a

4 

(-)
$m

13 

n/a

n/a

n/a

n/a

n/a

(-)
$m

18 

n/a

n/a

n/a

n/a

n/a

1 (1%) discount rate applied to AMP New Zealand Plan I and II.
2 1% indexation increase applied to AMP New Zealand Plan I and II.

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128

Notes to the financial statements
for the year ended 31 December 2021

4.1  DEFINED BENEFIT PLANS  CONTINUED

(g)  Expected contributions and maturity profile of the defined benefit obligation 

Expected employer contributions

AMP Plan I

AMP Plan II

Australia

New Zealand

Australia

New Zealand

$m

 – 

$m

 – 

$m

 – 

$m

 – 

Weighted average duration of the defined benefit obligation (years)

                9  

                8

              12

              12

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Defined benefit plans

The AMP group recognises the net deficit or surplus position of each fund in the Consolidated statement of financial position. The deficit 
or surplus is measured as the difference between the fair value of the funds’ assets and the discounted defined benefit obligations of the 
funds, using discount rates determined with reference to market yields on high quality corporate bonds at the end of the reporting period.

After taking into account any contributions paid into the defined benefit funds during the period, movements in the net surplus or deficit 
of each fund, except actuarial gains and losses, are recognised in the Consolidated income statement. Actuarial gains and losses arising 
from experience adjustments and changes in actuarial assumptions over the period and the returns on plan assets are recognised 
(net of tax) directly in retained earnings through Other comprehensive income.

Contributions paid into defined benefit funds are recognised as reductions in the deficit. 

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

Defined benefit asset/liability

The value of the group’s defined benefit obligations are outputs of actuarial models dependent on a number of underlying 
assumptions. Managed applies judgement in selecting the assumptions used. Key assumptions include:

 –

 –

 –

discount rate;

expected future salary increases;

pension indexation; 

 – mortality; and

 –

life expectancy. 

128

Notes to the financial statements

for the year ended 31 December 2021

(g)  Expected contributions and maturity profile of the defined benefit obligation 

AMP Plan I

AMP Plan II

Australia

New Zealand

Australia

New Zealand

$m

 – 

$m

 – 

$m

 – 

$m

 – 

Expected employer contributions

Weighted average duration of the defined benefit obligation (years)

                9  

                8

              12

              12

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Defined benefit plans

The AMP group recognises the net deficit or surplus position of each fund in the Consolidated statement of financial position. The deficit 

or surplus is measured as the difference between the fair value of the funds’ assets and the discounted defined benefit obligations of the 

funds, using discount rates determined with reference to market yields on high quality corporate bonds at the end of the reporting period.

After taking into account any contributions paid into the defined benefit funds during the period, movements in the net surplus or deficit 

of each fund, except actuarial gains and losses, are recognised in the Consolidated income statement. Actuarial gains and losses arising 

from experience adjustments and changes in actuarial assumptions over the period and the returns on plan assets are recognised 

(net of tax) directly in retained earnings through Other comprehensive income.

Contributions paid into defined benefit funds are recognised as reductions in the deficit. 

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

Defined benefit asset/liability

The value of the group’s defined benefit obligations are outputs of actuarial models dependent on a number of underlying 

assumptions. Managed applies judgement in selecting the assumptions used. Key assumptions include:

discount rate;

expected future salary increases;

 –

 –

 –

pension indexation; 

 – mortality; and

 –

life expectancy. 

4.1  DEFINED BENEFIT PLANS  CONTINUED

4.2 

SHARE-BASED PAYMENTS

AMP has multiple employee share-based payment plans. Share-based payment plans help create alignment between employees 
participating in those plans (participants) and shareholders. Information on plans which AMP currently offers is provided below.

The following table shows the expense recorded for AMP share-based payment plans during the year:

Plans currently offered

Performance rights 1

Share rights and Restricted Shares – equity settled

Share rights – cash settled

Share options

Total share-based payments expense

2021
$’000

7,854

9,143

2,759

–

19,756

2020
$’000

12,123

7,461

1,873

53

21,510

1 Non-market performance rights which were forfeited or where performance conditions were not met were reversed during the year.

(a) Performance rights

The Executive KMP receive their long-term incentive (LTI) award in the form of performance rights. This is intended to ensure the interests of 
those executives, who are able to most directly influence company performance, are appropriately aligned with the interests of shareholders.

Plan 

Overview 

LTI awards

Performance rights give the participant the right to acquire one fully paid ordinary share in AMP 
Limited upon meeting specific performance hurdles. They are granted at no cost to the participant 
and carry no dividend or voting rights until they vest. This award may be settled through an equivalent 
cash payment, at the discretion of the board.

Vesting conditions 

2019 LTI award (Transformation Incentive Award)
The vesting of the performance rights is subject to two separate gateways:

Risk and Conduct Gateway – if a participant’s performance and conduct is not in line with AMP’s 
expectations, the board has discretion to amend the vesting outcome (including to zero).

Performance Gateway and Hurdle – a performance gateway is included so that no awards will vest 
if  both the Compound Annual Growth Rate (CAGR) is negative AND the CAGR is below the benchmark 
index*. For risk and control roles i.e. Chief Risk Officer – the vesting outcome in relation to 25% of the 
award will be determined by the Remuneration Committee at its sole discretion. The other 75% of the 
award will be subject to the performance hurdle. 

 In determining the comparator group, all entities other than those in the global industry classification 
standard (GICS) energy sector and GICS metals and mining industry are classified as industrial companies.

*   The benchmark index is constructed from an equal weighted index of ASX 100 financial services 

companies (excluding A-REITs).

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130

Notes to the financial statements
for the year ended 31 December 2021

4.2 

SHARE-BASED PAYMENTS  CONTINUED

(a)  Performance rights  continued

Plan 

LTI awards

Vesting conditions 
(continued)

2020 LTI award
No performance rights were granted under an LTI plan in 2020.

2021 LTI award
The performance period is 1 January 2021 to 31 December 2023 and the rights will convert to 
Restricted Shares on or around the 1 January 2024 (Conversion Date) if the conditions of the Offer are 
met. On the Conversion Date, participants may receive one fully paid Share for every Right awarded. 
The Shares will remain restricted for an additional one year, under a holding lock, until the Vesting 
Date is reached.

The vesting of the performance rights is subject to two separate gateways:

1.  Risk and Conduct Gateway – if a participant’s performance and conduct is not in line with AMP’s 

expectations, the board has discretion to amend the vesting outcome (including to zero).

2.  The number of Rights that vest under the Award will be determined with reference to a comparison 
of the compound annual growth rate (CAGR) in the Company’s total shareholder return (TSR) relative 
to the CAGR in Total Shareholder Return (TSR) to the peer group of ASX 100 financial companies 
excluding A-REITs as at 1 January 2021 measured over the performance period. 

Vesting/performance 
period 

 –

 –

2019 LTI award – three and a half  years for rights granted in 2019.

2021 LTI award – three years for rights plus a one year restriction period (holding lock) for LTI 
awards granted in 2021.

Vested awards 

Vested performance rights are automatically converted to shares.

Unvested awards

Unvested awards are forfeited if the participant voluntarily ceases employment or is dismissed 
for misconduct. 

130

Notes to the financial statements

for the year ended 31 December 2021

(a)  Performance rights  continued

Plan 

Vesting conditions 

(continued)

LTI awards

2020 LTI award

2021 LTI award

Date is reached.

No performance rights were granted under an LTI plan in 2020.

The performance period is 1 January 2021 to 31 December 2023 and the rights will convert to 

Restricted Shares on or around the 1 January 2024 (Conversion Date) if the conditions of the Offer are 

met. On the Conversion Date, participants may receive one fully paid Share for every Right awarded. 

The Shares will remain restricted for an additional one year, under a holding lock, until the Vesting 

The vesting of the performance rights is subject to two separate gateways:

1.  Risk and Conduct Gateway – if a participant’s performance and conduct is not in line with AMP’s 

expectations, the board has discretion to amend the vesting outcome (including to zero).

2.  The number of Rights that vest under the Award will be determined with reference to a comparison 

of the compound annual growth rate (CAGR) in the Company’s total shareholder return (TSR) relative 

to the CAGR in Total Shareholder Return (TSR) to the peer group of ASX 100 financial companies 

excluding A-REITs as at 1 January 2021 measured over the performance period. 

Vesting/performance 

2019 LTI award – three and a half  years for rights granted in 2019.

period 

2021 LTI award – three years for rights plus a one year restriction period (holding lock) for LTI 

 –

 –

awards granted in 2021.

Vested awards 

Vested performance rights are automatically converted to shares.

Unvested awards

Unvested awards are forfeited if the participant voluntarily ceases employment or is dismissed 

for misconduct. 

4.2 

SHARE-BASED PAYMENTS  CONTINUED

4.2 

SHARE-BASED PAYMENTS  CONTINUED

(a)  Performance rights  continued

CEO Sign-on Award

As part of the Chief Executive Officer’s (CEO) incentive package on appointment in 2021, the CEO was granted an award of rights with 
performance conditions to replace existing incentive arrangements foregone with the previous employer. The award comprises:

Plan 

Overview 

Vesting conditions 

CEO Sign-on Performance Rights Award

The Sign-on performance rights give the CEO the right to acquire one fully paid ordinary share in AMP 
Limited (per right) upon meeting specific performance conditions, including hurdles that are subject 
to an absolute and relative total shareholder return (TSR) measures. 

The award was granted at no cost to the CEO and carries no dividend or voting rights. This award may 
be settled through an equivalent cash payment, at the discretion of the board.

Absolute Total Shareholder Return (aTSR) Hurdle
Absolute TSR performance measures the compound annual growth (CAGR) in the Company’s TSR over 
the relevant Performance Period.

The percentage of Rights subject to the absolute TSR hurdle which will be eligible to vest, if any, will 
be determined by reference to the following schedule: 

Level of achievement

CAGR of 8.5% or above

Vesting level of Rights subject to the absolute 
TSR hurdle in the relevant tranche 

100%

Between positive TSR and 8.5% CAGR 

Pro-rata straight line vesting between 50% and 100%

Positive TSR 

Nil or Negative TSR 

50%

0%

Relative Total Shareholder Return (rTSR) Hurdle
Relative TSR performance measures the Company’s TSR performance relative to a peer group over the 
relevant Performance Period.

The comparator group for the relative TSR performance hurdle will be the ASX100 Financials index 
as at 30 July 2021. The comparator group may be adjusted by the Board to take into account corporate 
actions, including but not limited to takeovers, mergers, de-mergers or de-listing. The percentage 
of your Rights subject to the relative TSR hurdle which will be eligible to vest, if any, will be determined 
by reference to the following schedule:

Percentile ranking

Vesting level of Rights subject to the relative 
TSR hurdle in the relevant tranche

75th percentile or higher

100%

Between the 50th and 75th percentile

Pro-rata straight line vesting between 50% and 100%

50th percentile

Below the 50th percentile

50%

0%

Vesting period/Testing 
dates

The board will test the performance hurdles on or around the following testing dates: 

 –

 –

 –

22 November 2021 (First Testing Date); 

22 November 2023 (Second Testing Date); and 

22 November 2024 (Third Testing Date);

If the performance hurdles are met, the rights vest and become exercisable. 

Vested awards 

Vested rights are automatically converted to AMP Limited shares on behalf of the CEO. 

Unvested awards

Unvested awards are forfeited if the CEO voluntarily ceases employment or is dismissed 
for misconduct.

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132

Notes to the financial statements
for the year ended 31 December 2021

4.2 

SHARE-BASED PAYMENTS  CONTINUED

(a)  Performance rights  continued

Valuation of performance rights 

The values for performance rights are based on valuations prepared by an independent external consultant. The valuations are based on the 
10-day volume weighted average share price over the 10-day trading period prior to the start of the award’s valuation period. Assumptions 
regarding the dividend yield and volatility have been estimated based on AMP’s dividend yield and volatility over an appropriate period.

In determining the share-based payments expense, the number of instruments expected to vest has been adjusted to reflect the number 
of employees expected to remain with AMP until the end of the performance period, this is revisited each reporting date.

Valuations are prepared by an independent external consultant. The valuations are based on AMP’s closing share price at the valuation date. 
Assumptions regarding the dividend yield and volatility have been estimated based on AMP’s dividend yield and volatility over an appropriate period.

The following table shows the factors considered in determining the value of the performance rights granted during the period: 

Share price

life (years) Dividend yield

Volatility 1 Risk-free rate 1

Contractual 

TSR 
performance 
hurdle 
discount

TSR 
performance 
rights fair 
value

$1.65

4.0

4.0%

44%

0.1%

51%

$0.81

Grant date

01/01/2021

1 Applies to performance rights subject to a relative TSR performance hurdle.

The following table shows the factors considered in determining the value of the CEO Sign-on Rights Award granted during the period with 
an absolute and relative TSR hurdle:

Grant date

09/08/2021

09/08/2021

09/08/2021

Share price

Contractual 
life (years)

Dividend 
yield

Volatility Risk-free rate

TSR performance 
hurdle discount

Share rights 
fair value

$1.075

$1.075

$1.075

0.3

2.3

3.3

0.0%

3.0%

5.0%

42%

42%

42%

0.8%

0.8%

0.8%

46%

42%

43%

$0.59

$0.63

$0.62

Grant date

Share price

Contractual 
life (years)

Dividend 
yield

Volatility Risk-free rate

TSR performance 
hurdle discount

Share rights 
fair value

09/08/2021

09/08/2021

09/08/2021

$1.075

$1.075

$1.075

0.3

2.3

3.3

0.0%

3.0%

5.0%

42%

42%

42%

0.8%

0.8%

0.8%

49%

41%

41%

$0.55

$0.64

$0.64

The following table shows the movement in number of performance rights outstanding during the period:

Grant date

19/05/2017

12/09/2019

01/01/2021

09/08/2021

Total

Balance at 
1 Jan 2021

Granted 
during the year

Exercised 
during the year

Lapsed 
during the year

Balance at 
31 Dec 2021

1,880,700

30,357,128

–

–

32,237,828

– 

– 

2,801,550

2,807,038

5,608,588

–

–

–

(638,168)

(638,168)

(1,880,700) 1

– 

(5,451,010)

24,906,118

–

(122,010)

2,801,550

2,046,860

(7,453,720)

29,754,528

1  AMP’s TSR performance against its peer comparator group was measured for the period 1 January 2017 up to 31 December 2020. The outcome resulted 

in nil vesting of the award and the award lapsed in full. 

4.2 

SHARE-BASED PAYMENTS  CONTINUED

4.2 

SHARE-BASED PAYMENTS  CONTINUED

(a)  Performance rights  continued

CEO sign-on award vesting outcomes:

 –

 –

Sign-on performance rights (tranche 1) with an absolute TSR measure representing 27% of the total grant was tested on 22 November 
2021 resulting in full vesting of 190,038 units;

Sign-on performance rights (tranche 1) with a relative TSR measure representing 27% of the total grant was tested on 22 November 
2021 resulting in a partial vesting of 448,130 units and the remaining 122,010 units were lapsed.

Performance test results are provided in the table below:

Performance period

Measure

AMP’s TSR 
performance

AMP’s CAGR TSR 
performance

Vesting outcome 
(portion of 
tranche vested)

2 Aug – 22 Nov 2021

Absolute TSR

8.49%

30.4%

100%

Performance period

Measure

AMP’s 
TSR performance

AMP’s 
percentile rank

Vesting outcome 
(portion of 
tranche vested)

2 Aug – 22 Nov 2021

Relative TSR

8.49%

64.3%

78.6%

Grant date

09 Aug 2021

Grant date

09 Aug 2021

(b) Share rights

 –

 –

 –

 –

 –

LTI participants below the Executive KMP may be awarded share rights as part of their overall LTI award. 

Short-term Incentive deferral participants are nominated executives and selected senior leaders who have the ability to impact 
AMP’s financial soundness. This requires a portion of the participant’s annual short-term incentive outcome to be deferred and 
awarded as share rights. 

Transition Incentive awards were made to select participants in the form of share rights as a transitionary award between 
remuneration arrangements and the finalisation of strategy.

Retention awards were made to selected senior leaders who are critical to on-going operations and the delivery of AMP’s strategy 
during the portfolio review and the completion of any subsequent corporate transactions.

Enterprise Profit Share Plan supports AMP Capital’s remuneration framework by aligning its strategic intent and rewarding 
behaviour that leads to sustainably increased profit and shareholder value. The participants are the AMP Capital Leadership 
Team whereby a portion of their annual profit share outcome is deferred into share rights. 

 – Deferred Bonus Equity Plan applies to selected AMP Capital participants whereby a portion of their annual short-term incentive 

outcome (above a specified threshold) is deferred into share rights.

132

Notes to the financial statements

for the year ended 31 December 2021

(a)  Performance rights  continued

Valuation of performance rights 

The values for performance rights are based on valuations prepared by an independent external consultant. The valuations are based on the 

10-day volume weighted average share price over the 10-day trading period prior to the start of the award’s valuation period. Assumptions 

regarding the dividend yield and volatility have been estimated based on AMP’s dividend yield and volatility over an appropriate period.

In determining the share-based payments expense, the number of instruments expected to vest has been adjusted to reflect the number 

of employees expected to remain with AMP until the end of the performance period, this is revisited each reporting date.

Valuations are prepared by an independent external consultant. The valuations are based on AMP’s closing share price at the valuation date. 

Assumptions regarding the dividend yield and volatility have been estimated based on AMP’s dividend yield and volatility over an appropriate period.

The following table shows the factors considered in determining the value of the performance rights granted during the period: 

Grant date

01/01/2021

Share price

life (years) Dividend yield

Volatility 1 Risk-free rate 1

$1.65

4.0

4.0%

44%

0.1%

Contractual 

1 Applies to performance rights subject to a relative TSR performance hurdle.

TSR 

TSR 

performance 

performance 

hurdle 

discount

51%

rights fair 

value

$0.81

The following table shows the factors considered in determining the value of the CEO Sign-on Rights Award granted during the period with 

an absolute and relative TSR hurdle:

Share price

Contractual 

life (years)

Dividend 

Volatility Risk-free rate

hurdle discount

fair value

TSR performance 

Share rights 

Grant date

Share price

Contractual 

life (years)

Dividend 

yield

Volatility Risk-free rate

hurdle discount

fair value

TSR performance 

Share rights 

$1.075

$1.075

$1.075

$1.075

$1.075

$1.075

0.3

2.3

3.3

0.3

2.3

3.3

yield

0.0%

3.0%

5.0%

0.0%

3.0%

5.0%

42%

42%

42%

42%

42%

42%

0.8%

0.8%

0.8%

0.8%

0.8%

0.8%

46%

42%

43%

49%

41%

41%

$0.59

$0.63

$0.62

$0.55

$0.64

$0.64

The following table shows the movement in number of performance rights outstanding during the period:

Balance at 

1 Jan 2021

1,880,700

30,357,128

–

–

32,237,828

Granted 

Exercised 

Lapsed 

during the year

during the year

during the year

Balance at 

31 Dec 2021

– 

– 

2,801,550

2,807,038

5,608,588

–

–

–

(638,168)

(638,168)

(1,880,700) 1

– 

(5,451,010)

24,906,118

–

(122,010)

2,801,550

2,046,860

(7,453,720)

29,754,528

Grant date

09/08/2021

09/08/2021

09/08/2021

09/08/2021

09/08/2021

09/08/2021

Grant date

19/05/2017

12/09/2019

01/01/2021

09/08/2021

Total

1  AMP’s TSR performance against its peer comparator group was measured for the period 1 January 2017 up to 31 December 2020. The outcome resulted 

in nil vesting of the award and the award lapsed in full. 

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134

Notes to the financial statements
for the year ended 31 December 2021

4.2 

SHARE-BASED PAYMENTS  CONTINUED

(b)  Share rights  continued

Plan 

Overview

Vesting  
conditions/period 

Long-term Incentive Plan

Short-term incentive Deferral 
Plan, Transition Incentive 
award and Retention award

Enterprise Profit Share Plan and 
Deferred Bonus Equity Plan 

Share rights give the participant the right to acquire one fully paid ordinary share in AMP Limited after 
a specified service period. They are granted at no cost to the participant and carry no dividend or voting 
rights until they vest. This award may be settled through an equivalent cash payment at the discretion 
of the board.

All awards are subject to ongoing employment, compliance with AMP policies and the board’s discretion.

AMP group participants

2017 LTI
 –

Four years continued service.

No share rights under the LTI 
plan were granted in 2018, 2019 
or 2020.

2021 LTI
 –

Four  years continued service

 –

the award carries voting 
rights and a dividend 
equivalent on any Rights 
that may vest.

AMP Capital participants
Continued service for three years. 

Some awards may also vary 
where the share rights are 
awarded as a sign-on equity 
award or to retain an employee 
for a critical period. 

Short-term Incentive 
deferral/
2019 and 2020 STI awards with 
40% deferral and continued 
service for two or four years. 

Enterprise Profit Share Plan
The grant is split into two 
tranches with continued 
service for two and three years 
respectively. 

 The award carries voting rights 
and a dividend equivalent on any 
Rights that may vest.

For awards relating to the 2019, 
2020 and 2021 performance 
years, share rights were granted 
to select participants. The 
award was subject to a one year 
service condition.  After this 
period, an additional three year 
holding period is applicable to 
participants except for the AMP 
Capital Chief Executive Officer 
where the holding period is 
four years.

Deferred Bonus Equity Plan
The grant is split into two 
tranches with continued 
service for two and three years 
respectively.

Transition Incentive award
2019 – the award is split into 
two tranches with continued 
service for approximately one 
and two years respectively. 

Retention award 
2020 – the award has 40% of the 
award granted in share rights and 
is subject to a one year service 
condition plus an additional 
three year holding period. Vesting 
scheduled to occur in 2024.

2021 STI
60% delivered in equity.

CEO awards: one third of award 
to vest over years two, three 
and four.

AMP’s Group Executive 
Committee awards: 50% of 
award to vest in year two and 
50% at year three

Other STI awards with a 40% 
deferral and continued service 
for two or four years

Vested awards 

Vested share rights are automatically converted to shares on behalf of participants.

Unvested awards

Unvested awards are forfeited if the participant voluntarily ceases employment or is dismissed for misconduct. 

134

Notes to the financial statements

for the year ended 31 December 2021

(b)  Share rights  continued

Plan 

Overview

Vesting  

conditions/period 

Long-term Incentive Plan

Short-term incentive Deferral 

Plan, Transition Incentive 

award and Retention award

Enterprise Profit Share Plan and 

Deferred Bonus Equity Plan 

Share rights give the participant the right to acquire one fully paid ordinary share in AMP Limited after 

a specified service period. They are granted at no cost to the participant and carry no dividend or voting 

rights until they vest. This award may be settled through an equivalent cash payment at the discretion 

of the board.

All awards are subject to ongoing employment, compliance with AMP policies and the board’s discretion.

AMP group participants

Short-term Incentive 

Enterprise Profit Share Plan

2017 LTI

deferral/

 –

Four years continued service.

2019 and 2020 STI awards with 

No share rights under the LTI 

plan were granted in 2018, 2019 

or 2020.

2021 LTI

 –

 –

Four  years continued service

the award carries voting 

rights and a dividend 

equivalent on any Rights 

that may vest.

AMP Capital participants

Continued service for three years. 

Some awards may also vary 

where the share rights are 

awarded as a sign-on equity 

award or to retain an employee 

for a critical period. 

The grant is split into two 

tranches with continued 

service for two and three years 

respectively. 

 The award carries voting rights 

and a dividend equivalent on any 

Rights that may vest.

For awards relating to the 2019, 

2020 and 2021 performance 

years, share rights were granted 

to select participants. The 

award was subject to a one year 

service condition.  After this 

period, an additional three year 

holding period is applicable to 

participants except for the AMP 

Capital Chief Executive Officer 

where the holding period is 

four years.

Deferred Bonus Equity Plan

The grant is split into two 

tranches with continued 

service for two and three years 

respectively.

40% deferral and continued 

service for two or four years. 

Transition Incentive award

2019 – the award is split into 

two tranches with continued 

service for approximately one 

and two years respectively. 

Retention award 

2020 – the award has 40% of the 

award granted in share rights and 

is subject to a one year service 

condition plus an additional 

three year holding period. Vesting 

scheduled to occur in 2024.

2021 STI

60% delivered in equity.

CEO awards: one third of award 

to vest over years two, three 

and four.

AMP’s Group Executive 

Committee awards: 50% of 

award to vest in year two and 

50% at year three

Other STI awards with a 40% 

deferral and continued service 

for two or four years

Vested awards 

Vested share rights are automatically converted to shares on behalf of participants.

Unvested awards

Unvested awards are forfeited if the participant voluntarily ceases employment or is dismissed for misconduct. 

4.2 

SHARE-BASED PAYMENTS  CONTINUED

4.2 

SHARE-BASED PAYMENTS  CONTINUED

(b)  Share rights  continued

CEO Sign-on Share Rights Award

As part of the CEO’s sign-on package on appointment, the CEO was granted an award of share rights with a service (employment) condition 
to compensate for incentives forgone from the CEO’s previous employer.

Plan 

Overview 

Vesting 
conditions/period

CEO Sign-on Share Rights Award

The sign-on share rights give the CEO the right to acquire one fully paid ordinary share in AMP Limited 
(per right) after a specified service period. They were granted at no cost to the CEO and carry no dividend 
or voting rights until they vest. This award may be settled through an equivalent cash payment at the 
discretion of the board.

The rights may vest in accordance with the vesting schedule set out below:

 –

 –

 –

 –

50% on 22 November 2021

32% on 22 November 2022

14% on 22 November 2023

 4% on 22 November 2024

Vested awards 

Vested share rights are automatically converted to shares on behalf of the former CEO.

Unvested awards

Unvested awards are forfeited if the CEO voluntarily ceases employment or is dismissed for misconduct. 

Valuation of share rights

The fair value of share rights has been calculated as at the grant date, by external consultants using a ‘discounted cash flow’ methodology. 
Fair value has been discounted for the present value of dividends expected to be paid during the vesting period to which the participant 
is not entitled. For the purposes of the valuation it is assumed share rights are exercised as soon as they have vested. Assumptions regarding 
the dividend yield have been estimated based on AMP’s dividend yield over an appropriate period.

In determining the share-based payments expense, the number of instruments expected to vest has been adjusted to reflect the number 
of employees expected to remain with AMP until the end of the performance period.

For the current CEO’s share rights awards, the valuations are prepared by an independent external consultant. The valuations are based 
on AMP’s closing share price at the valuation date. Assumptions regarding the dividend yield and volatility have been estimated based 
on AMP’s dividend yield and volatility over an appropriate period.

The following table shows the factors which were considered in determining the independent fair value of the share rights granted during the period: 

Grant date

01/04/2021

01/04/2021

01/04/2021

01/04/2021

01/04/2021

01/04/2021

09/08/2021

09/08/2021

09/08/2021

09/08/2021

Share price

Contractual 
life (years)

Dividend yield Dividend discount

Fair value

$1.35

$1.35

$1.35

$1.35

$1.35

$1.35

$1.07

$1.07

$1.07

$1.07

1.9

3.9

0.9

1.9

2.9

4.0

0.3

1.3

2.3

3.3

3.0%

3.0%

n/a

3.0%

3.0%

n/a

0.0%

3.0%

5.0%

5.0%

7%

13%

2%

7%

10%

2%

0%

0%

2%

7%

$1.25

$1.18

$1.33

$1.25

$1.22

$1.33

$1.075

$1.075

$1.05

$1.00

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136

Notes to the financial statements
for the year ended 31 December 2021

4.2 

SHARE-BASED PAYMENTS  CONTINUED

(b)  Share rights  continued

The following table shows the movement in share rights outstanding during the period:

Grant Date

19/05/2017

02/04/2018

13/08/2018

03/12/2018

21/08/2018

01/04/2019

10/05/2019

17/05/2019

19/07/2019

20/09/2019

01/04/2020

23/11/2020

01/04/2021

09/08/2021

 Total

Balance at 
1 Jan 2021

Granted 
during the year

Exercised 
during the year

Lapsed 
during the year

Balance at 
31 Dec 2021

 974,463 

 1,507,500 

 53,191 

 40,816 

 726,744 

 2,127,923 

 957,447 

 773,997 

 91,787 

 8,287 

 7,357,477 

 1,627,444 

 –

 –

 –

–

–

–

–

 –

 –

 –

–

 –

—

   4,496,095

(974,463)

(1,488,308)

(53,191)

(40,816)

(436,046)

(222,163)

(957,447)

—

(53,140)

—

(1,096,400)

—

—

—                   1,015,806

(507,243)

—

(19,192)

—

—

—

—

—

—

—

 290,698 

(298,788)

 1,606,972 

—

—

—

(8,287)

(412,320)

(187,977)

—

 —

–

 773,997 

 38,647 

—

 5,848,757 

 1,439,467 

 4,496,095 

 508,563 

16,247,076

5,511,901

(5,829,217)

(926,564)

15,003,196

(c)  Restricted shares

AMP Capital Enterprise Profit Share Plan

The AMP Capital Leadership Team is comprised of a select group of senior executives who are eligible to participate in the Enterprise 
Profit Share Plan. This plan was designed to support AMP Capital’s remuneration framework by aligning its strategic intent and rewarding 
behaviour that leads to sustainably increased profit and shareholder value. It is required that 40% of the participants’ profit share outcomes 
be deferred. Half of the deferred component is awarded in the form of restricted shares for participants who reside in Australia with the 
exception of the AMP Capital Chief Executive Officer. The objective of this is to create greater alignment with our shareholders. The equity 
component of this plan was granted in 2019.

No restricted shares were granted under the above disclosed Plan in 2020 or 2021, however, share rights were granted to eligible participants.

Plan 

Overview 

Enterprise Profit Share Plan

The deferred component of the 2018 Enterprise Profit Share award was granted in the form of restricted shares. 
Restricted shares are fully paid ordinary shares in AMP Limited that are held in the AMP Employee Share Trust on 
behalf of the participant until the specified service/holding period has been met. They were granted at no cost 
to participants and carry the same dividend or voting rights as other fully paid ordinary shares. Any dividends 
paid on shares are received in the ordinary course on the dividend payment date(s).

Vesting  
conditions/period

The restricted shares will vest after one year and continue to be subject to a disposal restriction for an additional 
three year period. Prior to each vesting date and the release date, the board will undertake a conduct/risk review 
to confirm that vesting and release of the award aligns with the conduct and risk outcomes of the group.

Vested awards 

On the relevant release dates, the restriction on the shares is released. 

Unvested awards

Unvested awards are forfeited if the participant voluntarily ceases employment or is dismissed for misconduct.

4.2 

SHARE-BASED PAYMENTS  CONTINUED

4.2 

SHARE-BASED PAYMENTS  CONTINUED

AMP Executive Performance Incentive Plan

The Executive Performance Incentive (EPI) Plan takes a combined incentive approach, whereby a portion of the participant’s annual EPI 
outcome is paid out in cash and the remainder is deferred as restricted shares or share rights. The objective of this plan is to create equity 
ownership across a select group of senior executives if performance objectives are met. The equity component of this plan was granted 
in 2019.

No restricted share awards were granted under the above disclosed Plan in 2020 or 2021.

Plan 

Overview 

Executive Performance Incentive Plan

For 2019, the deferred component of the Executive Performance Incentive Plan was granted in the form 
of restricted shares. Restricted shares are fully paid ordinary shares in AMP Limited that are held in the AMP 
Employee Share Trust on behalf of the participant until the specified service/holding period has been met. They 
were granted at no cost to participants and carry the same dividend or voting rights as other fully paid ordinary 
shares. Any dividends paid on shares are received in the ordinary course on the dividend payment date(s).

Vesting  
conditions/period

The restricted shares will vest after one year and continue to be subject to a disposal restriction for an 
additional three year period. Prior to each of the vesting date and the release date, the board will undertake 
a conduct/risk review to confirm that vesting and release of the award aligns with the conduct and risk 
outcomes of the group.

Vested awards 

On the relevant release dates, the restriction on the shares is released. Some shares may be released early for 
participants who cease employment to assist participants in managing their tax liability.

Unvested awards

Unvested awards are forfeited if the participant voluntarily ceases employment or is dismissed for misconduct.

16,247,076

5,511,901

(5,829,217)

(926,564)

15,003,196

Salary Sacrifice Plans

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Notes to the financial statements

for the year ended 31 December 2021

(b)  Share rights  continued

The following table shows the movement in share rights outstanding during the period:

Grant Date

19/05/2017

02/04/2018

13/08/2018

03/12/2018

21/08/2018

01/04/2019

10/05/2019

17/05/2019

19/07/2019

20/09/2019

01/04/2020

23/11/2020

01/04/2021

09/08/2021

 Total

Balance at 

1 Jan 2021

 974,463 

 1,507,500 

 53,191 

 40,816 

 726,744 

 2,127,923 

 957,447 

 773,997 

 91,787 

 8,287 

 7,357,477 

 1,627,444 

Granted 

Exercised 

Lapsed 

during the year

during the year

during the year

Balance at 

31 Dec 2021

 –

 –

 –

–

–

–

–

 –

 –

 –

–

 –

(974,463)

(1,488,308)

(53,191)

(40,816)

(436,046)

(222,163)

(957,447)

(53,140)

(1,096,400)

—

—

—

—

 290,698 

(298,788)

 1,606,972 

(19,192)

—

—

—

—

—

—

—

—

 —

(8,287)

(412,320)

(187,977)

—

—

—

—

–

—

 773,997 

 38,647 

 5,848,757 

 1,439,467 

 4,496,095 

 508,563 

—

   4,496,095

—                   1,015,806

(507,243)

(c)  Restricted shares

AMP Capital Enterprise Profit Share Plan

The AMP Capital Leadership Team is comprised of a select group of senior executives who are eligible to participate in the Enterprise 

Profit Share Plan. This plan was designed to support AMP Capital’s remuneration framework by aligning its strategic intent and rewarding 

behaviour that leads to sustainably increased profit and shareholder value. It is required that 40% of the participants’ profit share outcomes 

be deferred. Half of the deferred component is awarded in the form of restricted shares for participants who reside in Australia with the 

exception of the AMP Capital Chief Executive Officer. The objective of this is to create greater alignment with our shareholders. The equity 

component of this plan was granted in 2019.

No restricted shares were granted under the above disclosed Plan in 2020 or 2021, however, share rights were granted to eligible participants.

Plan 

Enterprise Profit Share Plan

Overview 

The deferred component of the 2018 Enterprise Profit Share award was granted in the form of restricted shares. 

Restricted shares are fully paid ordinary shares in AMP Limited that are held in the AMP Employee Share Trust on 

behalf of the participant until the specified service/holding period has been met. They were granted at no cost 

to participants and carry the same dividend or voting rights as other fully paid ordinary shares. Any dividends 

paid on shares are received in the ordinary course on the dividend payment date(s).

Vesting  

The restricted shares will vest after one year and continue to be subject to a disposal restriction for an additional 

conditions/period

three year period. Prior to each vesting date and the release date, the board will undertake a conduct/risk review 

to confirm that vesting and release of the award aligns with the conduct and risk outcomes of the group.

Vested awards 

On the relevant release dates, the restriction on the shares is released. 

Unvested awards

Unvested awards are forfeited if the participant voluntarily ceases employment or is dismissed for misconduct.

2019 AMP EMPLOYEE SHARE PLAN – $1,000 TAX EXEMPT PLAN
All permanent employees as at 12 December 2018 were offered a $1,000 gift of shares subject to employment on the allocation date 
in March 2019. These shares are subject to a restriction on sale and transfer for up to three-years from the date they are allocated. Any 
shares acquired as a gift will be released to the participant at the end of the three-year period or when they leave employment with AMP 
(whichever is earlier).

2020 AMP EMPLOYEE SHARE PLAN – $1,000 TAX EXEMPT PLAN
For the period 1 April 2020, eligible participants may acquire $1,000 fully paid ordinary shares in AMP by sacrificing $1,000 of their 2019 
short-term incentive (STI) award. These shares are subject to a restriction on sale and transfer for up to three-years from the date they are 
allocated. Any shares acquired will be released to the participant at the end of the three-year period or when they leave employment with 
AMP (whichever is earlier).

The AMP $1,000 Tax Exempt Plan was not reoffered to employees in 2021 in its current format.

2019–2021 AMP EMPLOYEE SHARE PLAN – $5,000 SALARY SACRIFICE PLAN
All permanent employees in Australia were offered the opportunity to salary sacrifice between $1,000 – $5,000 over a 12-month period to 
acquire shares in AMP.  AMP offered a matching contribution on a 2:5 basis (1:5 in 2019 and 2020), meaning that employees who opted to salary 
sacrifice $5,000 would receive an upfront matched allocation of $2,000 in AMP shares ($1,000 in AMP shares in 2019 and  2020) . The salary 
sacrifice and matching shares are both held in an employee share plan trust on behalf of the employees and are subject to a restriction on sale 
and transfer for up to three years from the date they are allocated.

Offer

2019

2020 and 2021

Purchased Shares

Matching Shares 1

Any purchased shares acquired during 
2019, 2020 and 2021 will be released 
to the participant at the end of the 
three-year period.

Matching shares will be released at the end of the three-year period 
or when they leave employment with AMP (whichever is earlier).

Matching shares will be released at the end of the two-year period 
or when they leave employment with AMP (whichever is earlier).

1 Matching shares are forfeited if a participant voluntarily ceases employment before the end of the holding period.

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138

Notes to the financial statements
for the year ended 31 December 2021

4.2 

SHARE-BASED PAYMENTS  CONTINUED

(c)  Restricted shares  continued

Valuation of restricted shares 

The restricted share awards are based on valuations prepared by an independent external consultant. The valuations are based on the 
10-day volume weighted average share price over the 10-day trading period prior to the start of the award’s valuation period. Assumptions 
regarding the dividend yield and volatility have been estimated based on AMP’s dividend yield and volatility over an appropriate period. 

For the AMP Employee Share Plan $1,000 Tax Exempt Plan and $5,000 Salary Sacrifice Plan, the fair value of the shares was determined 
as the market price of AMP ordinary shares on the grant date. As employees holding restricted shares are entitled to dividend payments, 
no adjustment has been made to the fair value in respect of future dividend payments. 

In determining the share-based payments expense for the period, the number of instruments expected to vest has been adjusted to reflect 
the number of employees expected to remain with AMP until the end of the vesting period.

Grant date

25/02/2019

25/02/2019

14/03/2019

26/04/2019

13/08/2019

28/04/2020

30/04/2021

Share price

Contractual 
life (years)

Vesting Date

Dividend yield

Fair value

$2.38

$2.38

$2.39

$2.39

$1.81

$1.675

$1.45

2.0

3.0

3.0

3.0

0.0

2.0

2.0

15/02/2021

15/02/2022

14/03/2022

26/04/2022

15/08/2021

30/04/2022

30/04/2023

n/a

n/a

n/a

n/a

4.0%

n/a

n/a

$2.38

$2.38

$2.39

$2.39

$1.81

$1.675

$1.45

The following table shows the movement in restricted shares outstanding for the period: 

Grant date

25/02/2019

14/03/2019

26/04/2019

17/05/2019

13/08/2019

28/04/2020

30/04/2021

Total

Balance at 
1 Jan 2021

 791,143 

 1,446,144 

 263,778 

 1,308,206

 234,932 

 289,737 

 —   

 4,333,940

Granted 
during the year

Released 
during the year

Lapsed 
during the year

Balance at 
31 Dec 2021

—

—

—

—

—

—   

 713,159 

 713,159 

(791,143)

(407,085)

(38,145)

(230,854)

(234,932)

(33,942)

(39,084)

 —   

—   

(37,065)

—   

—   

(37,224)

(93,985)

 — 

 1,039,059 

 188,568 

 1,077,352 

 — 

 218,571 

 580,090 

(1,775,185) 

(168,274) 

 3,103,640

(d)  Former CEO awards

The former CEO was awarded a range of awards during his tenure as CEO of AMP and as part of his exit agreement with the Company, 
those awards remain on foot and will vest in accordance with the original terms of the award.  The following awards remain outstanding 
as at 31 December 2021.

Replacement Recovery Performance Rights Award

The recovery performance rights give the former CEO the right to acquire one fully paid ordinary share in AMP Limited (per right) upon 
meeting specific performance hurdles, being the achievement of certain share price targets. The share price targets will be tested on 
15 February 2022 (First Testing Date) and 15 February 2023 (Second Testing Date) and will vest as follows:

 –

 –

First Testing Date – 50% of rights granted will vest if the share price is $2.45 (adjusted for any significant capital initiatives); and

Second Testing Date – if the first share price target of $2.45 is not met at the first testing date, it will be retested and 50% will vest 
if the $2.45 target is met. The remaining balance may also vest depending on the share price being higher than $2.45 and will vest 
on a straight-line basis with 100% vesting if the share price is $2.75 (adjusted for any significant capital initiatives).

138

Notes to the financial statements

for the year ended 31 December 2021

(c)  Restricted shares  continued

Valuation of restricted shares 

The restricted share awards are based on valuations prepared by an independent external consultant. The valuations are based on the 

10-day volume weighted average share price over the 10-day trading period prior to the start of the award’s valuation period. Assumptions 

regarding the dividend yield and volatility have been estimated based on AMP’s dividend yield and volatility over an appropriate period. 

For the AMP Employee Share Plan $1,000 Tax Exempt Plan and $5,000 Salary Sacrifice Plan, the fair value of the shares was determined 

as the market price of AMP ordinary shares on the grant date. As employees holding restricted shares are entitled to dividend payments, 

no adjustment has been made to the fair value in respect of future dividend payments. 

In determining the share-based payments expense for the period, the number of instruments expected to vest has been adjusted to reflect 

the number of employees expected to remain with AMP until the end of the vesting period.

Share price

Vesting Date

Dividend yield

Fair value

Contractual 

life (years)

Grant date

25/02/2019

25/02/2019

14/03/2019

26/04/2019

13/08/2019

28/04/2020

30/04/2021

Grant date

25/02/2019

14/03/2019

26/04/2019

17/05/2019

13/08/2019

28/04/2020

30/04/2021

Total

$2.38

$2.38

$2.39

$2.39

$1.81

$1.675

$1.45

Balance at 

1 Jan 2021

 791,143 

 1,446,144 

 263,778 

 1,308,206

 234,932 

 289,737 

 —   

 4,333,940

2.0

3.0

3.0

3.0

0.0

2.0

2.0

—

—

—

—

—

—   

15/02/2021

15/02/2022

14/03/2022

26/04/2022

15/08/2021

30/04/2022

30/04/2023

(791,143)

(407,085)

(38,145)

(230,854)

(234,932)

(33,942)

(39,084)

n/a

n/a

n/a

n/a

4.0%

n/a

n/a

(37,065)

 —   

—   

—   

—   

(37,224)

(93,985)

$2.38

$2.38

$2.39

$2.39

$1.81

$1.675

$1.45

 — 

 1,039,059 

 188,568 

 1,077,352 

 — 

 218,571 

 580,090 

 713,159 

 713,159 

(1,775,185) 

(168,274) 

 3,103,640

(d)  Former CEO awards

as at 31 December 2021.

The former CEO was awarded a range of awards during his tenure as CEO of AMP and as part of his exit agreement with the Company, 

those awards remain on foot and will vest in accordance with the original terms of the award.  The following awards remain outstanding 

Replacement Recovery Performance Rights Award

The recovery performance rights give the former CEO the right to acquire one fully paid ordinary share in AMP Limited (per right) upon 

meeting specific performance hurdles, being the achievement of certain share price targets. The share price targets will be tested on 

15 February 2022 (First Testing Date) and 15 February 2023 (Second Testing Date) and will vest as follows:

 –

 –

First Testing Date – 50% of rights granted will vest if the share price is $2.45 (adjusted for any significant capital initiatives); and

Second Testing Date – if the first share price target of $2.45 is not met at the first testing date, it will be retested and 50% will vest 

if the $2.45 target is met. The remaining balance may also vest depending on the share price being higher than $2.45 and will vest 

on a straight-line basis with 100% vesting if the share price is $2.75 (adjusted for any significant capital initiatives).

4.2 

SHARE-BASED PAYMENTS  CONTINUED

4.2 

SHARE-BASED PAYMENTS  CONTINUED

Buy-out Incentive Share Rights Award

The Buy-out Incentive share rights give the Former CEO the right to acquire one fully paid ordinary share in AMP Limited (per right) after 
a specified  period. All outstanding awards will vest by 15 February 2022. 

Buy-out Incentive Restricted Shares Award

The Buy-out Incentive restricted shares are fully paid ordinary shares in AMP Limited that are held in the AMP Employee Share Trust 
on behalf of the former CEO until the specified period has been met. All outstanding awards vested during the period.

2019 Short-term Incentive (STI) Award

The former CEO was awarded  STI for the performance year 2019. 40% of the STI was awarded in share rights which were granted in 2020 
and deferred for two years. The award will vest on 15 February 2022.

The following table shows the movement in the former CEO’s outstanding awards during the period: 

Grant date

12/09/2019

21/08/2018

13/08/2019

01/04/2020

13/08/2019

Total

Award Type

Balance at 
1 Jan 2021

Exercised 
during the year

Lapsed 
during the year

Balance at 
31 Dec 2021

Performance 

             6,367,402 

                              – 

(1,245,334)

             5,122,068 

Share right

Share right

Share rights

                 726,744 

(436,046)

                              – 

                 290,698 

                 293,664 

(176,198)

                              – 

                 117,466 

264,000

                              – 

                              – 

                 264,000 

Restricted share

                 408,164 

(408,164)

                              – 

                              – 

             8,059,974 

(1,020,408)

(1,245,334)

             5,794,232

The following table shows the movement in restricted shares outstanding for the period: 

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Granted 

Released 

Lapsed 

during the year

during the year

during the year

Balance at 

31 Dec 2021

Equity-settled share-based payments 

The cost of equity-settled share-based payments is measured using their fair value at the date on which they are granted. The fair value 
calculation takes into consideration a number of factors, including the likelihood of achieving market-based vesting conditions such as total 
shareholder return (market conditions).

The cost of equity-settled share-based payments is recognised in the income statement, together with a corresponding increase in the 
share-based payment reserve (SBP reserve) in equity, over the vesting period of the instrument. At each reporting date, the AMP group 
reviews its estimates of the number of instruments that are expected to vest and any changes to the cost are recognised in the Income 
statement and the SBP reserve, over the remaining vesting period.

Where the terms of an equity-settled share-based payment are modified and the expense increases as a result of the modification, 
the increase is recognised over the remaining vesting period. When a modification reduces the expense, there is no adjustment and the 
pre-modification cost continues to be recognised.

Where an equity-settled award does not ultimately vest, expenses are not reversed; except for awards where vesting is conditional upon 
a non-market condition, in which case all expenses are reversed in the period in which the instrument lapses.

Cash-settled share-based payments 

Cash settled share-based payments are recognised when the terms of the arrangement provide AMP group with the discretion to settle 
in cash or by issuing equity instruments and it has a present obligation to settle the arrangement in cash. A present obligation may occur 
where the past practice has set a precedence for future settlements in cash.

Cash settled share-based payments are recognised, over the vesting period of the award, in the Income statement, together with 
a corresponding liability. The fair value is measured on initial recognition and re-measured at each reporting date up to and including 
the settlement date, with any changes in fair value recognised in the Income statement. Similar to equity-settled awards, number 
of instruments expected to vest are reviewed at each reporting date and any changes are recognised in the Income statement and 
corresponding liability. The fair value is determined using appropriate valuation techniques. 

139

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140

Notes to the financial statements
for the year ended 31 December 2021

5 

SECTION

GROUP ENTITIES 

This section explains significant aspects of the AMP group structure, including significant investments in 
controlled operating entities, and investments in associates. It also provides information on business acquisitions 
and disposals made during the year. 

5.1  Controlled entities

5.2 

5.3 

5.4 

Investments in associates 

Parent entity information 

Related party disclosures 

5.1 

CONTROLLED ENTITIES

Significant investments in controlled operating entities are as follows:

Operating entities
Name of entity

AMP Advice Holdings Pty Ltd

AMP Bank Limited

AMP Capital Funds Management Limited

AMP Capital Holdings Limited

Country of
registration

Australia

Australia

Australia

Australia

AMP Capital Investors (New Zealand) Limited

New Zealand

AMP Capital Investors Limited

AMP Capital Office and Industrial Pty Limited

AMP Capital Shopping Centres Pty Limited

AMP Financial Planning Pty Limited

AMP Group Finance Services Limited

AMP Group Holdings Limited

AMP Services (NZ) Limited

AMP Services Limited

AMP Superannuation Limited

AMP Wealth Management Holdings Pty Ltd

Australia

Australia

Australia

Australia

Australia

Australia

New Zealand

Australia

Australia

Australia

AMP Wealth Management New Zealand Limited

New Zealand

Hillross Financial Services Limited

Ipac Group Services Pty Ltd

National Mutual Funds Management (Global) Limited

National Mutual Funds Management Ltd

N.M. Superannuation Pty Ltd

NMMT Limited

Australia

Australia

Australia

Australia

Australia

Australia

% holdings

Share type

2021

2020

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord A

Ord

Ord A

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

5.2 

INVESTMENTS IN ASSOCIATES

Investments in associates accounted for using the equity method:

  Ownership interest

    Carrying amount 1

Associate

Principal activity 

Place of business 

2021
%

2020
%

Resolution Life NOHC 2, 3

Life insurance company

Australia

19.13%

19.62%

China Life Pension Company 3

Pension Company

China

19.99%

19.99%

China Life AMP Asset Management 
Company Ltd

Investment Management

China

14.97%

14.97%

Global Infrastructure Fund Sponsor 4

Fund

Global Infrastructure Fund II 4

AMP Capital Infrastructure Debt 
Fund IV USD LP4

AMP Capital Infrastructure Debt 
Fund V USD LP2

Fund

Fund

Fund

Cayman Island

Cayman Island

4.74%

2.81%

4.74%

2.81%

Luxembourg

1.25%

1.25%

 64 

Luxembourg

1.80%

7.72%

3.08%

 – 

2021
$m

 – 

 416 

 74 

 71 

 119 

 – 

 106 

 157 

 83 

2020
$m

 514 

 348 

 57 

 80 

 91 

 56 

 66 

 – 

 137 

 93 

Significant investments in controlled operating entities are as follows:

ACRT Finance Pty Limited 4

Investment Management

Australia

Country of

registration

% holdings

Share type

2021

2020

PCCP, LLC (Pacific Coast Capital 
Partners)

Other

Total investments in associates

Investment Management United States

24.90%

24.90%

n/a

n/a

 1,090 

 1,442 

AMP Capital Investors (New Zealand) Limited

New Zealand

1 The carrying amount is after recognising $150m (2020: $81m) share of current period profit or loss from its associates accounted for using the equity method.
2 Resolution Life NOHC and AMP Capital Infrastructure Debt Fund V USD LP are classified as assets held for sale as at 31 December 2021.
3 The AMP group has significant influence through representation on the entity's board.
4 Entities within the AMP group have been appointed investment manager, therefore the group is considered to have significant influence.

140

Notes to the financial statements

for the year ended 31 December 2021

This section explains significant aspects of the AMP group structure, including significant investments in 

controlled operating entities, and investments in associates. It also provides information on business acquisitions 

5 

SECTION

GROUP ENTITIES 

and disposals made during the year. 

5.1  Controlled entities

5.2 

5.3 

5.4 

Investments in associates 

Parent entity information 

Related party disclosures 

5.1 

CONTROLLED ENTITIES

Operating entities

Name of entity

AMP Advice Holdings Pty Ltd

AMP Bank Limited

AMP Capital Funds Management Limited

AMP Capital Holdings Limited

AMP Capital Investors Limited

AMP Capital Office and Industrial Pty Limited

AMP Capital Shopping Centres Pty Limited

AMP Financial Planning Pty Limited

AMP Group Finance Services Limited

AMP Group Holdings Limited

AMP Services (NZ) Limited

AMP Services Limited

AMP Superannuation Limited

AMP Wealth Management Holdings Pty Ltd

AMP Wealth Management New Zealand Limited

New Zealand

Hillross Financial Services Limited

Ipac Group Services Pty Ltd

National Mutual Funds Management (Global) Limited

National Mutual Funds Management Ltd

N.M. Superannuation Pty Ltd

NMMT Limited

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

New Zealand

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord

Ord A

Ord

Ord A

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

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142

Notes to the financial statements
for the year ended 31 December 2021

5.2 

INVESTMENTS IN ASSOCIATES  CONTINUED

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

Investments in associates 

INVESTMENTS IN ASSOCIATES ACCOUNTED FOR USING THE EQUITY METHOD 
Investments in entities over which the AMP group has the ability to exercise significant influence, but not control, are accounted for using 
the equity method of accounting. The investment is measured at cost plus post-acquisition changes in the AMP group’s share of the 
associates’ net assets, less any impairment in value. The AMP group’s share of profit or loss of associates is included in the Consolidated 
income statement. Any dividend or distribution received from associates is accounted for as a reduction in carrying value of the associate. 

Any impairment is recognised in the Consolidated income statement when there is objective evidence a loss has been incurred. It is measured 
as the amount by which the carrying amount of the investment in entities exceeds the recoverable amount. 

5.3 

PARENT ENTITY INFORMATION

(a)  Statement of comprehensive income – AMP Limited entity

Dividends interest from controlled entities and net gains or losses on financial assets 1

Service fee revenue 

Share of profit or loss of associates accounted for using the equity method

Operating expenses

Impairment of investments in controlled entities

Finance costs

Income tax credit 2

Loss for the year

Total comprehensive loss for the year

1 Dividend income from controlled entities $169m (2020: $413m) is not assessable for tax purposes.
2  Income tax credit includes $nil (2020: $nil) utilisation of previously unrecognised tax losses.

2021
$m

185 

14 

52 

(109)

(450)

(37)

43

(302)

(302)

2020
$m

427 

12 

33 

10 

(2,295)

(39)

20 

(1,832)

(1,832)

142

Notes to the financial statements

for the year ended 31 December 2021

Investments in associates 

INVESTMENTS IN ASSOCIATES ACCOUNTED FOR USING THE EQUITY METHOD 

Investments in entities over which the AMP group has the ability to exercise significant influence, but not control, are accounted for using 

the equity method of accounting. The investment is measured at cost plus post-acquisition changes in the AMP group’s share of the 

associates’ net assets, less any impairment in value. The AMP group’s share of profit or loss of associates is included in the Consolidated 

income statement. Any dividend or distribution received from associates is accounted for as a reduction in carrying value of the associate. 

Any impairment is recognised in the Consolidated income statement when there is objective evidence a loss has been incurred. It is measured 

as the amount by which the carrying amount of the investment in entities exceeds the recoverable amount. 

5.3 

PARENT ENTITY INFORMATION

(a)  Statement of comprehensive income – AMP Limited entity

Dividends interest from controlled entities and net gains or losses on financial assets 1

Share of profit or loss of associates accounted for using the equity method

Impairment of investments in controlled entities

Service fee revenue 

Operating expenses

Finance costs

Income tax credit 2

Loss for the year

Total comprehensive loss for the year

1 Dividend income from controlled entities $169m (2020: $413m) is not assessable for tax purposes.

2  Income tax credit includes $nil (2020: $nil) utilisation of previously unrecognised tax losses.

2021

$m

185 

14 

52 

(109)

(450)

(37)

43

(302)

(302)

2020

$m

427 

12 

33 

10 

(39)

20 

(2,295)

(1,832)

(1,832)

5.2 

INVESTMENTS IN ASSOCIATES  CONTINUED

5.3 

PARENT ENTITY INFORMATION  CONTINUED

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

(b)  Statement of financial position – AMP Limited entity

Current assets 

Cash and cash equivalents

Receivables and prepayments 1

Current tax assets

Loans and advances to subsidiaries

Investments in other financial assets

Non-current assets

Investments in controlled entities 

Investments in associates 

Loans and advances to subsidiaries

Deferred tax assets 2

Total assets 

Current liabilities 

Payables 1

Current tax liabilities

Provisions

Subordinated debt 3

Non-current liabilities

Subordinated debt 3

Deferred tax liabilities

Total liabilities

Net assets

Equity – AMP Limited entity

Contributed equity

Share-based payment reserve 

Other reserve

Retained earnings 4

Total equity

2021
$m

2020
$m

64 

160 

201 

 –  

63 

16 

141 

153 

570 

 –  

5,359 

5,336 

427 

500 

177 

358 

250 

52 

6,951 

6,876 

1,129 

66 

90 

250 

523 

 –  

2,058 

4,893 

395 

70 

2 

265 

772 

10 

1,514 

5,362 

10,206 

10,402 

32 

14 

(5,359)

4,893 

27 

(10)

(5,057)

5,362 

1 Receivables and payables include tax-related amounts receivable from subsidiaries $155m (2020: $97m) and payable to subsidiaries $614m (2020: $359m).
2 Deferred tax assets include amounts recognised for losses available for offset against future taxable income $nil (2020: $43m).
3 The AMP Limited entity is the issuer of: AMP Wholesale Capital Notes; AMP Capital Notes, AMP Capital Notes 2, AMP Subordinated Notes and AMP Notes 3. 

Further information on these is provided in note 3.2.

4 Changes in retained earnings comprise $302m loss (2020: $1,832m loss) for the year less dividends paid of $nil (2020: $343m).

(c)  Contingent liabilities of the AMP Limited entity

The AMP Limited entity has entered into deeds to provide capital maintenance and liquidity support to AMP Bank Limited. At the reporting 
date, the likelihood of any outflow in settlement of these obligations is considered remote.

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144

Notes to the financial statements
for the year ended 31 December 2021

5.4  RELATED PARTY DISCLOSURES

(a)  Key management personnel 

Compensation of key management personnel

Short-term benefits 

Post-employment benefits

Share-based payments 

Other long-term benefits 

Termination benefits

Total 

2021
$’000

10,215 

198 

11,947 

217 

2,777 

25,354 

2020
$’000

12,537 

454 

10,767 

728 

3,143 

27,629 

Compensation of the group’s key management personnel includes salaries, non-cash benefits and contributions to the post-employment 
defined benefit plans (refer to note 4.1). Executive officers also participate in share-based incentive programs (refer to note 4.2). The amounts 
disclosed in the table are recognised as an expense during the reporting period.

Loans to key management personnel 

Loans to key management personnel and their related parties are provided by AMP Bank and are on similar terms and conditions generally 
available to other employees within the group. No guarantees are given or received in relation to these loans. Loans have been made to five 
key management personnel and their related parties. Details of these loans are:

Balance as at the beginning of the year

Net (repayments) advances

Balance as at the end of the year

Interest charged 

2021
$’000

3,751 

1,474 

5,225 

69 

2020
$’000

9,212 

(174)

9,038 

203 

Key management personnel access to AMP’s products 

From time to time, key management personnel or their related entities may have had access to certain AMP products and services such 
as investment products, personal banking and financial investment services. These products and services are offered to key management 
personnel on the same terms and conditions as those entered into by other group employees or customers. 

144

Notes to the financial statements

for the year ended 31 December 2021

(a)  Key management personnel 

Compensation of key management personnel

Short-term benefits 

Post-employment benefits

Share-based payments 

Other long-term benefits 

Termination benefits

Total 

2021

$’000

10,215 

198 

11,947 

217 

2,777 

25,354 

2020

$’000

12,537 

454 

10,767 

728 

3,143 

27,629 

2021

$’000

3,751 

1,474 

5,225 

69 

2020

$’000

9,212 

(174)

9,038 

203 

Compensation of the group’s key management personnel includes salaries, non-cash benefits and contributions to the post-employment 

defined benefit plans (refer to note 4.1). Executive officers also participate in share-based incentive programs (refer to note 4.2). The amounts 

disclosed in the table are recognised as an expense during the reporting period.

Loans to key management personnel 

Loans to key management personnel and their related parties are provided by AMP Bank and are on similar terms and conditions generally 

available to other employees within the group. No guarantees are given or received in relation to these loans. Loans have been made to five 

key management personnel and their related parties. Details of these loans are:

Balance as at the beginning of the year

Net (repayments) advances

Balance as at the end of the year

Interest charged 

Key management personnel access to AMP’s products 

From time to time, key management personnel or their related entities may have had access to certain AMP products and services such 

as investment products, personal banking and financial investment services. These products and services are offered to key management 

personnel on the same terms and conditions as those entered into by other group employees or customers. 

5.4  RELATED PARTY DISCLOSURES

5.4  RELATED PARTY DISCLOSURES  CONTINUED

(b)  Transactions with related parties 

Transactions with non-executive directors

Some of the non-executive directors hold directorships or positions in other companies or organisations. AMP may provide or receive 
services from these companies or organisations negotiated based on arm’s length terms. None of the non-executive directors were, or are, 
involved in any procurement or board decision making regarding the companies or organisations with which they have an association.

Transactions with Resolution Life Australasia

Transactions during the period involve activities in conjunction with the sale of the WP and mature businesses to Resolution Life 
Australasia. To facilitate the transition of these businesses to new ownership, the group provides operational services under a Transitional 
Services Agreement (TSA). Fees charged under the TSA are in accordance with negotiated terms equivalent to those that prevail in arm’s 
length transactions.

The group also provides Resolution Life Australasia with investment management and advice-related services in the normal course of business.

Resolution Life Australasia currently has funds on deposit with AMP Bank for which interest expense has been incurred and accrued for 
by the group.

Transactions with other associates

The group provides investment management and banking services under general service level agreements with other associates as well 
as support to financial advice practices. 

Dividends were received from associates.

Transactions with investment entities

In conjunction with the establishment of new investment funds managed by AMP Capital or other group associates, the group, from time 
to time, invests seed and sponsor capital. The structure of the fund or the group’s level of ownership may result in the fund being treated 
as an associate of the group. See note 5.2 for details of the group’s associates. Management fees are earned by AMP or its associates for 
managing and administering these investment funds. 

All transactions between the group, its associates and the funds are on an arm’s length basis.

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

Short-term benefits – Liabilities arising in respect of salaries and wages and any other employee entitlements expected to be settled within 
12 months of the reporting date are measured at their nominal amounts. 

Post-employment benefits – Defined contribution funds – The contributions paid and payable by the AMP group to defined contributions 
funds are recognised in the Consolidated income statement as an operating expense when they fall due. Prepaid contributions are 
recognised as an asset to the extent that a cash refund or a reduction in the future payments is available. 

Share-based payments – Refer to note 4.2.

Other long-term benefits – Other employee entitlements are measured at the present value of the estimated future cash outflows to be made 
in respect of services provided by employees up to the reporting date. In determining the present value of future cash outflows, discount rates 
are determined with reference to market yields at the end of the reporting period on high quality corporate bonds or, in countries where there 
is no deep market in such bonds, by using market yields at the end of the period on government bonds.

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146

Notes to the financial statements
for the year ended 31 December 2021

6 

SECTION

OTHER DISCLOSURES

This section includes disclosures other than those covered in the previous sections, required for the AMP group 
to comply with the accounting standards and pronouncements. 

6.1  Notes to Consolidated statement of cash flows

6.2  Commitments

6.3  Right of use assets and lease liabilities

6.4 

Provisions and contingent liabilities

6.5  Auditors’ remuneration

6.6  New accounting standards

6.7 

Events occurring after reporting date

6.1  NOTES TO CONSOLIDATED STATEMENT OF CASH FLOWS

(a)  Reconciliation of cash flow from operating activities

Net (loss)/profit after income tax

Depreciation of operating assets

Amortisation and impairment of intangibles

Investment (losses)/gains and movements in external unitholders' liabilities

Dividend and distribution income received/(reinvested)

Share-based payments

Decrease in receivables, intangibles and other assets

(Decrease)/increase in guarantee liabilities

Decrease in net policy liabilities

Increase/(decrease) in income tax balances

Increase in deposits, other payables and provisions

Net cash provided by/(used in) operating activities

(b)  Reconciliation of cash

Comprises:

Cash and cash equivalents

Cash included in assets held for sale

Short-term bills and notes (included in Debt securities)

Cash and cash equivalents for the purpose of the Statement of cash flows

2021
$m

(254)

62 

227 

(187)

121 

14 

174 

(66)

 –  

(18) 

1,616 

1,689 

2021
$m

2,916 

21 

107 

3,044 

2020
$m

194 

74 

144 

7,846 

(1,223)

9 

281 

30 

(10,506)

(1,136)

1,545 

(2,742)

2020
$m

2,428 

 –  

225 

2,653 

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

Cash and cash equivalents

Cash and cash equivalents comprise cash-on-hand that is available on demand and deposits that are held at call with financial institutions. 
Cash and cash equivalents are measured at fair value, being the principal amount. For the purpose of the Consolidated statement of cash 
flows, Cash and cash equivalents also include other highly liquid investments not subject to significant risk of change in value, with short 
periods to maturity, net of outstanding bank overdrafts. Bank overdrafts are shown within Interest-bearing liabilities in the Consolidated 
statement of financial position. 

146

Notes to the financial statements

for the year ended 31 December 2021

This section includes disclosures other than those covered in the previous sections, required for the AMP group 

to comply with the accounting standards and pronouncements. 

6.1  Notes to Consolidated statement of cash flows

6 

SECTION

OTHER DISCLOSURES

6.2  Commitments

6.3  Right of use assets and lease liabilities

6.4 

Provisions and contingent liabilities

6.5  Auditors’ remuneration

6.6  New accounting standards

6.7 

Events occurring after reporting date

6.1  NOTES TO CONSOLIDATED STATEMENT OF CASH FLOWS

6.2  COMMITMENTS

(a)  Commitments for leases not yet commenced

The future lease payments for which the group is committed but the leases have not yet commenced as at 31 December 2021 are $734m 
(2020: $735m). Lease commitments do not include non-lease components per AMP’s accounting policy based on AASB 16 Leases.

(b)  Buy-back arrangements

Historically, AMP has had contractual arrangements with financial advice businesses in AMP’s aligned advice network to purchase 
their client registers at agreed multiples to revenue subject to certain conditions being met. These buy-back arrangements included 
arrangements known as Buyer of Last Resort (BOLR). Advice businesses must register their intention to invoke buy-back arrangements, 
which have six to 18-month lead times and are subject to audit prior to finalising the purchase price. On 26 July 2021, as part of the new 
Licensee commercial terms, AMP announced the conclusion of these client register buy-back arrangements, with eligible practices able to 
register their intention to invoke buy-back arrangements through 31 December 2021.  The pipeline of buy-back arrangements where an 
intention to invoke has been registered by 31 December 2021 is $42m (2020: $89m), all of which relates to arrangements expected to settle 
in the next 18 months. The commitment value reflects the unaudited value as advised by the advice businesses. AMP’s experience is that 
the ultimate purchase price after audit is typically less than the initially advised value and not all of the buy-back progress to completion. 
Over the 12 months ended 31 December 2021, $54m was paid for executed buy-back arrangements. Where a notice of intention to invoke 
the buy-back arrangement has been received by 31 December 2021 and AMP has concluded that the purchase price of the register exceeds 
the value of the client register to AMP, or where ongoing service arrangements would be unable to be serviced or sold, a provision has been 
raised for the difference. Refer to note 6.4 for further details. 

(a)  Reconciliation of cash flow from operating activities

(c) 

Investment commitments

Investment (losses)/gains and movements in external unitholders' liabilities

Net (loss)/profit after income tax

Depreciation of operating assets

Amortisation and impairment of intangibles

Dividend and distribution income received/(reinvested)

Share-based payments

Decrease in receivables, intangibles and other assets

(Decrease)/increase in guarantee liabilities

Decrease in net policy liabilities

Increase/(decrease) in income tax balances

Increase in deposits, other payables and provisions

Net cash provided by/(used in) operating activities

(b)  Reconciliation of cash

Comprises:

Cash and cash equivalents

Cash included in assets held for sale

Short-term bills and notes (included in Debt securities)

Cash and cash equivalents for the purpose of the Statement of cash flows

2021

$m

(254)

62 

227 

(187)

121 

14 

174 

(66)

 –  

(18) 

1,616 

1,689 

2021

$m

2,916 

21 

107 

3,044 

2020

$m

194 

74 

144 

7,846 

(1,223)

9 

281 

30 

(10,506)

(1,136)

1,545 

(2,742)

2020

$m

2,428 

 –  

225 

2,653 

At 31 December 2021 AMP Capital Finance Limited, a controlled entity of AMP Limited, had uncalled investment commitments of $452m 
(2020: $217m) in relation to certain funds managed by AMP Capital. Subsequent to the reporting date, $nil of this committed capital was 
invested by AMP Capital Finance Limited into AMP Capital managed funds. These investment commitments will only be called when 
suitable investment opportunities arise, and the exact timeline could not be specified.

(d)  AMP Bank credit-related commitments

At 31 December 2021 AMP Bank had credit-related commitments of $3,702m (2020: $3,398m), which include undrawn balances on 
customer approved limits as well as loan offers pending signing by customers and signed loan contracts pending settlement. The bank 
expects that not all of the credit-related commitments will be drawn before their contractual expiry.

6.3 

RIGHT OF USE ASSETS AND LEASE LIABILITIES

The AMP group adopted AASB 16 Leases (AASB 16) from 1 January 2019. Per AASB 16, the group recognises leases on balance sheet as lease 
liabilities except for short-term leases and leases of low value, with corresponding right of use assets being recognised on balance sheet 
as well. 

(a)  Right of use assets

The main type of ROU asset recognised by the group is buildings. The following table details the carrying amount of the ROU assets 
at 31 December 2021 and the movements during the year.

Balance at the beginning of the year

Derecognitions during the year

Impairment expense

Depreciation expense

Foreign currency exchange rate changes and other

Transferred to assets held for sale

Balance at the end of the year

2021
$m

174 

(20)

(12)

(45)

2 

(3)

96 

2020
$m

245 

(5)

(11)

(51)

(4)

 –  

174 

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

Cash and cash equivalents

Cash and cash equivalents comprise cash-on-hand that is available on demand and deposits that are held at call with financial institutions. 

Cash and cash equivalents are measured at fair value, being the principal amount. For the purpose of the Consolidated statement of cash 

flows, Cash and cash equivalents also include other highly liquid investments not subject to significant risk of change in value, with short 

periods to maturity, net of outstanding bank overdrafts. Bank overdrafts are shown within Interest-bearing liabilities in the Consolidated 

statement of financial position. 

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148

Notes to the financial statements
for the year ended 31 December 2021

6.3 

RIGHT OF USE ASSETS AND LEASE LIABILITIES  CONTINUED

(b)  Lease liabilities 

The following table details the carrying amount of lease liabilities at 31 December 2021 and the movements during the year.

Balance at the beginning of the year

Derecognitions during the year

Interest expense

Payments made

Foreign currency exchange rate changes and other

Transferred to liabilities held for sale

Balance at the end of the year

2021
$m

211 

(26)

7 

(56)

2 

(3)

135 

2020
$m

266 

(7)

10 

(54)

(4)

 –  

211 

The AMP group paid $4m (2020: $8m) in relation to short-term leases and $nil (2020: $1m) in relation to variable lease payments. The total 
cash outflow for leases in 2021 was $60m (2020: $63m). 

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

At inception, the AMP group assesses whether a contract is or contains a lease. Such assessment involves the application of judgement 
as to whether:

 –

 –

 –

the contract involves the use of an identified asset; 

the group obtains substantially all the economic benefits from the asset; and 

the group has the right to direct the use of the asset.

It is AMP’s policy to separate non-lease components when recognising the lease liability.

The group recognises a Right of Use (ROU) asset and a lease liability at the lease commencement date. The ROU asset is initially measured 
as the present value of future lease payments, plus initial direct costs and restoration costs of the underlying asset, less any lease incentives 
received. The ROU asset is depreciated over the shorter of the lease term and the useful life of the underlying asset. The ROU asset is tested 
for impairment if there is an indicator, and is adjusted for certain remeasurements of the lease liability. 

A lease liability is initially measured at the present value of future lease payments discounted using the group’s incremental borrowing rate. 
Lease payments generally include fixed payments and variable payments that depend on an index, eg CPI. A lease liability is remeasured 
when there is a change in future lease payments from a change in an index, or if the group’s assessment of whether an option will be 
exercised changes. 

Interest expense on lease liabilities is recognised within finance costs in the Consolidated income statement. 

The group has elected not to recognise ROU assets and lease liabilities for leases where the lease term is less than or equal to 12 months. 
Payments for such leases are recognised as an expense on a straight-line basis over the lease term.

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

The group recognises lease liabilities and corresponding ROU assets for all leases where the group is a lessee, except for 
short term leases and leases where the underlying asset is of low value. Management applies judgement in identifying and 
measuring lease liabilities and assessing impairment indicators for ROU assets which includes:

 –

 –

 –

 –

 –

assessing whether a contract contains a lease;

determining lease term and incremental borrowing rate;

separating lease and non-lease components;

assessing lease modification vis-a-vis new lease;

assessing the usage of ROU assets and the associated benefits.

6.3 

RIGHT OF USE ASSETS AND LEASE LIABILITIES  CONTINUED

6.4 

PROVISIONS AND CONTINGENT LIABILITIES

(b)  Lease liabilities 

The following table details the carrying amount of lease liabilities at 31 December 2021 and the movements during the year.

(a) Provisions

Client remediation

Buy-back arrangements

Compliance and regulatory 1

Obligations relating to corporate reorganisation

Other 2

Total provisions

2021
$m

87 

20 

44 

138 

299 

588 

2020
$m

579 

67 

20 

253 

137 

1,056 

(b) Movements in provisions

Balance at the beginning of the year

Net provisions made during the year 

Provisions used during the year

Transferred to liabilities held for sale

Balance at the end of the year

Client 
remediation
$m

Buy-back 
arrangements
$m

Compliance 
and 
regulatory 1
$m

Obligations 
relating to 
corporate 
reorganisation
$m

Other 2
$m

Total
$m

579 

32 

(524)

 –  

87 

67 

 –  

(47)

 –  

20 

20 

27 

(3)

 –  

44 

253 

127 

(101)

(141)

138 

137 

277 

(115)

 –  

299 

1,056 

463 

(790)

(141)

588 

1 Includes provisions related to APRA enforceable undertaking.
2 Other provisions include provisions for onerous lease arrangements, deferred payments relating to purchase of client registers, make-good provisions 
relating to rental premises and other operational provisions. $8m (2020:$16m) is expected to be settled more than 12 months from the reporting date.

148

Notes to the financial statements

for the year ended 31 December 2021

Balance at the beginning of the year

Derecognitions during the year

Interest expense

Payments made

Foreign currency exchange rate changes and other

Transferred to liabilities held for sale

Balance at the end of the year

2021

$m

211 

(26)

7 

(56)

2 

(3)

135 

2020

$m

266 

(7)

10 

(54)

(4)

 –  

211 

The AMP group paid $4m (2020: $8m) in relation to short-term leases and $nil (2020: $1m) in relation to variable lease payments. The total 

cash outflow for leases in 2021 was $60m (2020: $63m). 

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT

At inception, the AMP group assesses whether a contract is or contains a lease. Such assessment involves the application of judgement 

as to whether:

 –

 –

 –

the contract involves the use of an identified asset; 

the group obtains substantially all the economic benefits from the asset; and 

the group has the right to direct the use of the asset.

It is AMP’s policy to separate non-lease components when recognising the lease liability.

The group recognises a Right of Use (ROU) asset and a lease liability at the lease commencement date. The ROU asset is initially measured 

as the present value of future lease payments, plus initial direct costs and restoration costs of the underlying asset, less any lease incentives 

received. The ROU asset is depreciated over the shorter of the lease term and the useful life of the underlying asset. The ROU asset is tested 

for impairment if there is an indicator, and is adjusted for certain remeasurements of the lease liability. 

A lease liability is initially measured at the present value of future lease payments discounted using the group’s incremental borrowing rate. 

Lease payments generally include fixed payments and variable payments that depend on an index, eg CPI. A lease liability is remeasured 

when there is a change in future lease payments from a change in an index, or if the group’s assessment of whether an option will be 

exercised changes. 

Interest expense on lease liabilities is recognised within finance costs in the Consolidated income statement. 

The group has elected not to recognise ROU assets and lease liabilities for leases where the lease term is less than or equal to 12 months. 

Payments for such leases are recognised as an expense on a straight-line basis over the lease term.

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

The group recognises lease liabilities and corresponding ROU assets for all leases where the group is a lessee, except for 

short term leases and leases where the underlying asset is of low value. Management applies judgement in identifying and 

measuring lease liabilities and assessing impairment indicators for ROU assets which includes:

 –

 –

 –

 –

 –

assessing whether a contract contains a lease;

determining lease term and incremental borrowing rate;

separating lease and non-lease components;

assessing lease modification vis-a-vis new lease;

assessing the usage of ROU assets and the associated benefits.

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150

Notes to the financial statements
for the year ended 31 December 2021

6.4 

PROVISIONS AND CONTINGENT LIABILITIES  CONTINUED

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

Provisions

Provisions are recognised when:

 –

 –

 –

the AMP group has a present obligation (legal or constructive) as a result of a past event;

it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation; and

a reliable estimate can be made of the amount of the obligation.

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

The group recognises a provision where a legal or constructive obligation exists at the balance sheet date and a reliable 
estimate can be made of the likely outcome. Provisions are reviewed on a regular basis and adjusted for management’s 
best estimates, however significant judgement is required to estimate likely outcomes and future cash flows. 
The judgemental nature of these items means that future amounts settled may be different from those provided for.

Provisions are measured at the present value of management’s best estimate of the expenditure required to settle the present obligation 
at the reporting date. For provisions other than employee entitlements, the discount rate used to determine the present value reflects 
current market assessments of the time value of money and the risks specific to the liability.

A contingent liability is disclosed where a legal or constructive obligation is possible, but not probable; or where the obligation is probable, 
but the financial impact of the event is unable to be reliably estimated.

From time to time, the AMP group may incur obligations or suffer financial loss arising from litigation or contracts entered into in the 
normal course of business, including guarantees issued by the parent for performance obligations of controlled entities in the AMP group. 
Legal proceedings threatened against AMP may also, if filed, result in AMP incurring obligations or suffering financial loss. A contingent 
liability exists in relation to actual and likely potential legal proceedings.

Where it is determined that the disclosure of information in relation to a contingent liability can be expected to seriously prejudice the 
position of the AMP group (or its insurers) in a dispute, accounting standards allow the AMP group not to disclose such information. 
It is the AMP group’s policy that such information is not disclosed in this note.

Industry and regulatory compliance investigations

AMP is subject to review from time to time by regulators, both in Australia and offshore. In Australia, AMP’s principal regulators are 
APRA, ASIC and AUSTRAC, although other government agencies may have jurisdiction depending on the circumstances. The reviews and 
investigations conducted by regulators may be industry-wide or specific to AMP and the outcomes of those reviews and investigations can 
vary and may lead to the imposition of penalties, for example, variations or restrictions to licences, the compensation of clients, enforceable 
undertakings or recommendations and directions for AMP to enhance its control framework, governance and systems.

AMP also performs internal investigations to determine, amongst other things, where clients or other stakeholders, including employees, 
may have been disadvantaged. In some instances, compensation has been paid and where the results of our reviews have reached the 
point that compensation is likely and can be reliably estimated then a provision has been raised.

Client remediation

Since 2018 AMP has been actively engaged in a large-scale customer review and remediation program. This program was established 
to identify and compensate clients who have suffered loss or detriment as a result of either:

 –

inappropriate advice from their adviser; or

 – where clients have been charged an advice service fee without the provision of financial advice services (or insufficient evidence 

of the provision of financial advice services).

AMP has completed the review of all in scope customers and the majority of remediation payments have been made to date with 
a remaining $60m provision held at 31 December 2021. Remaining payments are targeted to complete in the first half of 2022. 

Provisions for client remediation do not include amounts for potential recoveries from advisers and insurers.

150

Notes to the financial statements

for the year ended 31 December 2021

ACCOUNTING POLICY – RECOGNITION AND MEASUREMENT 

Provisions

Provisions are recognised when:

 –

 –

 –

the AMP group has a present obligation (legal or constructive) as a result of a past event;

it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation; and

a reliable estimate can be made of the amount of the obligation.

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

The group recognises a provision where a legal or constructive obligation exists at the balance sheet date and a reliable 

estimate can be made of the likely outcome. Provisions are reviewed on a regular basis and adjusted for management’s 

best estimates, however significant judgement is required to estimate likely outcomes and future cash flows. 

The judgemental nature of these items means that future amounts settled may be different from those provided for.

Provisions are measured at the present value of management’s best estimate of the expenditure required to settle the present obligation 

at the reporting date. For provisions other than employee entitlements, the discount rate used to determine the present value reflects 

current market assessments of the time value of money and the risks specific to the liability.

A contingent liability is disclosed where a legal or constructive obligation is possible, but not probable; or where the obligation is probable, 

but the financial impact of the event is unable to be reliably estimated.

From time to time, the AMP group may incur obligations or suffer financial loss arising from litigation or contracts entered into in the 

normal course of business, including guarantees issued by the parent for performance obligations of controlled entities in the AMP group. 

Legal proceedings threatened against AMP may also, if filed, result in AMP incurring obligations or suffering financial loss. A contingent 

liability exists in relation to actual and likely potential legal proceedings.

Where it is determined that the disclosure of information in relation to a contingent liability can be expected to seriously prejudice the 

position of the AMP group (or its insurers) in a dispute, accounting standards allow the AMP group not to disclose such information. 

It is the AMP group’s policy that such information is not disclosed in this note.

Industry and regulatory compliance investigations

AMP is subject to review from time to time by regulators, both in Australia and offshore. In Australia, AMP’s principal regulators are 

APRA, ASIC and AUSTRAC, although other government agencies may have jurisdiction depending on the circumstances. The reviews and 

investigations conducted by regulators may be industry-wide or specific to AMP and the outcomes of those reviews and investigations can 

vary and may lead to the imposition of penalties, for example, variations or restrictions to licences, the compensation of clients, enforceable 

undertakings or recommendations and directions for AMP to enhance its control framework, governance and systems.

AMP also performs internal investigations to determine, amongst other things, where clients or other stakeholders, including employees, 

may have been disadvantaged. In some instances, compensation has been paid and where the results of our reviews have reached the 

point that compensation is likely and can be reliably estimated then a provision has been raised.

Client remediation

Since 2018 AMP has been actively engaged in a large-scale customer review and remediation program. This program was established 

to identify and compensate clients who have suffered loss or detriment as a result of either:

 –

inappropriate advice from their adviser; or

of the provision of financial advice services).

 – where clients have been charged an advice service fee without the provision of financial advice services (or insufficient evidence 

AMP has completed the review of all in scope customers and the majority of remediation payments have been made to date with 

a remaining $60m provision held at 31 December 2021. Remaining payments are targeted to complete in the first half of 2022. 

Provisions for client remediation do not include amounts for potential recoveries from advisers and insurers.

6.4 

PROVISIONS AND CONTINGENT LIABILITIES  CONTINUED

6.4 

PROVISIONS AND CONTINGENT LIABILITIES  CONTINUED

OTHER MATTERS
In addition to the inappropriate advice and advice service fee reviews mentioned above, other reviews, as part of ongoing monitoring 
and supervision activities, have been performed. These reviews are ongoing and where the reviews have identified instances of clients 
having suffered loss or detriment, compensation has been paid. As at 31 December 2021, provisions and project costs of $27m have been 
recognised for the estimated compensation due to clients, including lost earnings for these matters. These provisions are judgemental and 
the actual compensation to clients could vary from the amounts provided. 

Buy-back arrangement

Historically, AMP has had contractual arrangements with financial advice businesses in AMP’s aligned advice network to purchase 
their client registers at agreed multiples to revenue subject to certain conditions being met. These buy-back arrangements included 
arrangements known as Buyer of Last Resort (BOLR). On 26 July 2021, as part of the new Licensee commercial terms, AMP announced 
the conclusion of these client register buy-back arrangements, with eligible practices able to register their intention to invoke buy-back 
arrangements on or before 31 December 2021.  Where a notice of intention to invoke the buy-back arrangement has been received and 
AMP has concluded that the purchase price of the register exceeds the value of the client register to AMP, or where ongoing service 
arrangements would be unable to be serviced or sold, a provision has been raised for the difference. The provision is judgemental and the 
actual resulting loss incurred upon settlement of the arrangements may vary from the provision.

Contingent liabilities for future buy-backs, where no notification was received on or before 31 December 2021, no longer remain following 
the cessation of the buy-back arrangements. 

Litigation

SHAREHOLDER CLASS ACTIONS
During May and June 2018, AMP Limited was served with five competing shareholder class actions, one filed in the Supreme Court of NSW 
and the others filed in the Federal Court of Australia. The actions follow the financial advice hearing block in the Royal Commission in April 
2018 and allege breaches by AMP Limited of its continuous disclosure obligations. Each action is on behalf of shareholders who acquired 
an interest in AMP Limited shares over a specified time period. Subsequently, the four proceedings commenced in the Federal Court of 
Australia were transferred to the Supreme Court of NSW. The Supreme Court of NSW determined that a consolidated class action (of two 
of the class actions) should continue, and the other three proceedings were permanently stayed. Following various appeals (including to the 
High Court of Australia), the consolidated class action continues. AMP Limited has filed its defence to the proceedings. The claims are yet 
to be quantified and participation has not been determined. Currently it is not possible to determine the ultimate impact of these claims, 
if any, upon AMP. AMP Limited is defending these actions.

SUPERANNUATION CLASS ACTIONS
During May and June 2019, certain subsidiaries of AMP Limited, namely, N.M. Superannuation Proprietary Limited (NM Super), AMP 
Superannuation Limited (AMP Super), NMMT Limited and AMP Services Limited (AMP Services), were served with two class actions in 
the Federal Court of Australia. The first of those class actions relates to the fees charged to members of certain of AMP superannuation 
funds. The second of those actions relates to the fees charged to members, and interest rates received and fees charged on cash-only 
fund options. The two proceedings were brought on behalf of certain superannuation clients and their beneficiaries. Subsequently, the 
Federal Court ordered that the two proceedings be consolidated into one class action. The AMP respondents have filed defences to the 
proceedings. The claims are yet to be quantified and participation has not been determined. Currently, it is not possible to determine the 
ultimate impact of these claims, if any, upon AMP. The proceedings are being defended.

FINANCIAL ADVISER CLASS ACTION
In July 2020, a subsidiary of AMP Limited, namely, AMP Financial Planning Pty Limited (AMPFP), was served with a class action in the Federal 
Court of Australia. The proceeding is brought on behalf of certain financial advisers who are or have been authorised by AMPFP. The claim 
relates to changes made by AMPFP to its Buyer of Last Resort policy in 2019. The claim is yet to be quantified and participation has not been 
determined. Currently it is not possible to determine the ultimate impact of this claim, if any, upon AMP. AMPFP has filed its defence to the 
proceedings, and AMPFP is confident in the actions it took in 2019 and is defending the proceeding accordingly.

COMMISSIONS FOR ADVICE AND INSURANCE ADVICE CLASS ACTION
In July 2020, certain subsidiaries of AMP Limited, namely, AMPFP and Hillross Financial Services Limited (Hillross) were served with a class 
action in the Federal Court of Australia. The class action related to advice provided by some aligned financial advisers in respect of certain 
life and other insurance products. Subsequently, in August 2020, AMP Limited, and certain subsidiaries of AMP Limited, namely, AMPFP, 
Hillross and Charter Financial Planning Limited (Charter), were served with a class action in the Federal Court of Australia. The class action 
primarily related to the payment of commissions to some aligned financial advisers in respect of certain life insurance and other products 
and in respect of allegations of charging of fees where advice services were not provided. In December 2020, the Federal Court ordered that 
these two class actions be consolidated. The AMP respondents have filed a defence to the proceedings. The claim is yet to be quantified 
and participation has not been determined. Currently, it is not possible to determine the ultimate impact of this claim, if any, upon AMP. 
The proceedings are being defended.

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152

Notes to the financial statements
for the year ended 31 December 2021

6.4 

PROVISIONS AND CONTINGENT LIABILITIES  CONTINUED

ASIC CIVIL PENALTY PROCEEDINGS IN RESPECT OF DECEASED CUSTOMERS
Certain subsidiaries of AMP Limited, namely, AMPFP, NM Super, AMP Super and AMP Services, are the subject of proceedings brought 
by ASIC on 26 May 2021. The proceedings allege contraventions of the Corporations Act 2001 (Cth) (Corporations Act) and the Australian 
Securities and Investments Commission Act 2001 (Cth) (ASIC Act) relating to the alleged charging and retention of insurance premiums and 
advice service fees following the death of members of superannuation funds in the period between 26 May 2015 and 31 August 2019. 
ASIC’s claim is in respect of 2,069 deceased members affected by the retention of premiums, and 27 deceased members affected by the 
retention of advice fees. AMP has completed remediation for customers identified as being affected by such instances.

ASIC is seeking declarations of contraventions of various sections of the Corporations Act and ASIC Act and orders for the payment 
of pecuniary penalties and other consequential orders. The AMP respondents have filed a defence to the proceedings. Currently, it is not 
possible to determine the ultimate impact of this claim upon AMP.

ASIC CIVIL PENALTY PROCEEDINGS IN RESPECT OF PLAN SERVICE FEES
Certain subsidiaries of AMP Limited, namely, AMPFP, Hillross, Charter, AMP Super and AMP Services, are the subject of proceedings brought 
by ASIC on 29 July 2021. The proceedings allege contraventions of the Corporations Act and the ASIC Act relating to the alleged charging 
and retention of plan service fees following members of superannuation funds delinking from their corporate super plan into a retail 
account in the period between 31 July 2015 and 30 June 2019. ASIC’s claim is in respect of around 1500 members affected by the retention 
of plan service fees. AMP has completed remediation for customers identified as being affected by such instances.

ASIC is seeking declarations of contraventions of various sections of the Corporations Act and ASIC Act and orders for the payment 
of pecuniary penalties and other consequential orders. The AMP respondents have filed a defence to the proceedings. Currently, it is not 
possible to determine the ultimate impact of this claim upon AMP.

ADDRESSING HISTORICAL MATTERS THROUGH REGULATOR ACTIONS
AMP has been working through a number of historical matters raised at the Royal Commission and elsewhere, and since 2018, has been taking 
action to strengthen controls, accountability and processes, improve compliance and risk management, and remediate impacted customers. 

In 2021, AMP’s Superannuation Trustees (AMP Superannuation Limited and N.M. Superannuation Proprietary Limited) entered into 
an enforceable undertaking (EU) with APRA for historical matters in the Superannuation business. APRA has acknowledged that AMP has 
addressed and completed remediation for several matters, and at the completion of this EU, AMP envisages that all outstanding matters 
referred to APRA by the Financial Services Royal Commission will be concluded.

INDEMNITIES AND WARRANTIES TO RESOLUTION LIFE
Under the terms of the sale agreement for the sale of the wealth protection and mature businesses to Resolution Life Australia Pty 
Ltd (Resolution Life), AMP has given certain covenants, warranties and indemnities in favour of Resolution Life in connection with the 
transaction. A breach of these covenants or warranties, or the triggering of an indemnity, may result in AMP being liable for some future 
payments to Resolution Life. Management’s best estimate of future payments for these indemnities and warranties has been recognised 
within these financial statements where they can be reliably estimated. There remain other indemnities and warranties for which no 
provision has been recognised and a contingent liability exists should such indemnities and warranties be called upon or where actual 
outcomes differ from management’s expectations.

152

Notes to the financial statements

for the year ended 31 December 2021

ASIC CIVIL PENALTY PROCEEDINGS IN RESPECT OF DECEASED CUSTOMERS

Certain subsidiaries of AMP Limited, namely, AMPFP, NM Super, AMP Super and AMP Services, are the subject of proceedings brought 

by ASIC on 26 May 2021. The proceedings allege contraventions of the Corporations Act 2001 (Cth) (Corporations Act) and the Australian 

Securities and Investments Commission Act 2001 (Cth) (ASIC Act) relating to the alleged charging and retention of insurance premiums and 

advice service fees following the death of members of superannuation funds in the period between 26 May 2015 and 31 August 2019. 

ASIC’s claim is in respect of 2,069 deceased members affected by the retention of premiums, and 27 deceased members affected by the 

retention of advice fees. AMP has completed remediation for customers identified as being affected by such instances.

ASIC is seeking declarations of contraventions of various sections of the Corporations Act and ASIC Act and orders for the payment 

of pecuniary penalties and other consequential orders. The AMP respondents have filed a defence to the proceedings. Currently, it is not 

possible to determine the ultimate impact of this claim upon AMP.

ASIC CIVIL PENALTY PROCEEDINGS IN RESPECT OF PLAN SERVICE FEES

Certain subsidiaries of AMP Limited, namely, AMPFP, Hillross, Charter, AMP Super and AMP Services, are the subject of proceedings brought 

by ASIC on 29 July 2021. The proceedings allege contraventions of the Corporations Act and the ASIC Act relating to the alleged charging 

and retention of plan service fees following members of superannuation funds delinking from their corporate super plan into a retail 

account in the period between 31 July 2015 and 30 June 2019. ASIC’s claim is in respect of around 1500 members affected by the retention 

of plan service fees. AMP has completed remediation for customers identified as being affected by such instances.

ASIC is seeking declarations of contraventions of various sections of the Corporations Act and ASIC Act and orders for the payment 

of pecuniary penalties and other consequential orders. The AMP respondents have filed a defence to the proceedings. Currently, it is not 

possible to determine the ultimate impact of this claim upon AMP.

ADDRESSING HISTORICAL MATTERS THROUGH REGULATOR ACTIONS

AMP has been working through a number of historical matters raised at the Royal Commission and elsewhere, and since 2018, has been taking 

action to strengthen controls, accountability and processes, improve compliance and risk management, and remediate impacted customers. 

In 2021, AMP’s Superannuation Trustees (AMP Superannuation Limited and N.M. Superannuation Proprietary Limited) entered into 

an enforceable undertaking (EU) with APRA for historical matters in the Superannuation business. APRA has acknowledged that AMP has 

addressed and completed remediation for several matters, and at the completion of this EU, AMP envisages that all outstanding matters 

referred to APRA by the Financial Services Royal Commission will be concluded.

INDEMNITIES AND WARRANTIES TO RESOLUTION LIFE

Under the terms of the sale agreement for the sale of the wealth protection and mature businesses to Resolution Life Australia Pty 

Ltd (Resolution Life), AMP has given certain covenants, warranties and indemnities in favour of Resolution Life in connection with the 

transaction. A breach of these covenants or warranties, or the triggering of an indemnity, may result in AMP being liable for some future 

payments to Resolution Life. Management’s best estimate of future payments for these indemnities and warranties has been recognised 

within these financial statements where they can be reliably estimated. There remain other indemnities and warranties for which no 

provision has been recognised and a contingent liability exists should such indemnities and warranties be called upon or where actual 

outcomes differ from management’s expectations.

6.4 

PROVISIONS AND CONTINGENT LIABILITIES  CONTINUED

6.5  AUDITORS’ REMUNERATION

Audit and review services

 – Group

 – Controlled entities

Total audit and review services remuneration

Statutory assurance services

Other assurance services - audit related

Other assurance services - non-audit related 1

Total assurance services remuneration

2021
$'000

1,691 

3,074 

4,765 

285 

1,154 

1,667 

3,106 

2020
$'000

1,444 

3,901 

5,345 

351 

1,097 

156 

1,604 

Total audit, review and assurance services remuneration 

7,871 

6,949 

Other non-audit services 

Taxation and compliance services 1

Other services

Total other non-audit services remuneration

Total auditors' remuneration 2

503 

1,109 

1,612 

84 

425 

509 

9,483 

7,458 

1 Increase in fees in 2021 relates primarily to additional services performed for the Private Markets demerger. 
2 Total amount excludes fees paid or payable for Trust and Fund audit/non-audit and/or review services for entities not consolidated into the group. 

Total fees excluded are $7,872k (2020: $10,520k) of which $383k (2020: $572k) is for non-audit services.

Statutory assurance services relate to AFSL audits and certain APRA reporting assurance required to be performed by the statutory 
auditor. Other assurance services – audit related primarily relate to other compliance reporting, compliance plan audits, derivative risk 
statement assurance and internal controls reviews. Other assurance services – non-audit related include IT reviews, operational review 
and compliance engagements. Other services include transaction support, risk management reviews and benchmarking services.

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154

Notes to the financial statements
for the year ended 31 December 2021

6.6  NEW ACCOUNTING STANDARDS

(a)  New and amended accounting standards adopted by the AMP group

A number of new accounting standards amendments have been adopted effective 1 January 2021. These have not had a material effect 
on the financial position or performance of the AMP group other than as described below.

Interest Rate Benchmark Reform 

Transition from Interbank Offered Rates (IBORs), primarily but not exclusively the London Interbank Offered Rate (LIBOR), to Alternative 
Reference Rates (ARR) has been an area of ongoing industry focus with regulators signalling the need to use alternative benchmark rates. 
A number of benchmark rates have been discontinued requiring transition to alternate benchmarks across a broad array of financial 
products, including any IBOR-based securities, loans and other financial products. AMP has successfully completed its IBOR transition 
activities during the year ended 31 December 2021. 

Key activity included:

 –

transitioning impacted financial contracts utilising International Swaps and Derivative Association fall back protocols and via bilateral 
re-negotiation,

 – monitoring local and international regulatory guidance for the transition from IBORs to Risk Free Rate benchmarks,

 –

engaging with regulators on the group’s transition plans and contributing to industry wide forums, and

 – working closely with industry bodies to understand and manage the risks and impacts of transition on our businesses.

The most significant interest rate benchmark to which the group is exposed is the Bank Bill Swap Rate (BBSW). As a result, the IBOR reforms, 
in conjunction with the practical expedients provided for in the applicable accounting standards, have had an insignificant financial impact 
on the group. Presently, there are no indications that regulators of jurisdictions in which the group operates intend to discontinue the use 
of BBSW in the way that the Financial Conduct Authority discontinued the use of LIBOR.

(b)  New accounting standards issued but not yet effective

A number of new accounting standards and amendments have been issued but are not yet effective, none of which have been early adopted 
by the AMP group in this financial report. These new standards and amendments, when applied in future periods, are not expected to have 
a material impact on the financial position or performance of the AMP group.

6.7 

EVENTS OCCURRING AFTER REPORTING DATE

As at the date of this report, the directors are not aware of any matters or circumstances that have arisen since the end of the financial year 
that have significantly affected, or may significantly affect: 

 –

 –

 –

the AMP group’s operation in future years; 

the results of those operations in future years; or 

the AMP group’s state of affairs in future financial years.

154

Notes to the financial statements

for the year ended 31 December 2021

Directors’ declaration
for the year ended 31 December 2021

6.6  NEW ACCOUNTING STANDARDS

(a)  New and amended accounting standards adopted by the AMP group

A number of new accounting standards amendments have been adopted effective 1 January 2021. These have not had a material effect 

on the financial position or performance of the AMP group other than as described below.

Interest Rate Benchmark Reform 

Transition from Interbank Offered Rates (IBORs), primarily but not exclusively the London Interbank Offered Rate (LIBOR), to Alternative 

Reference Rates (ARR) has been an area of ongoing industry focus with regulators signalling the need to use alternative benchmark rates. 

A number of benchmark rates have been discontinued requiring transition to alternate benchmarks across a broad array of financial 

products, including any IBOR-based securities, loans and other financial products. AMP has successfully completed its IBOR transition 

activities during the year ended 31 December 2021. 

Key activity included:

re-negotiation,

 –

transitioning impacted financial contracts utilising International Swaps and Derivative Association fall back protocols and via bilateral 

 – monitoring local and international regulatory guidance for the transition from IBORs to Risk Free Rate benchmarks,

 –

engaging with regulators on the group’s transition plans and contributing to industry wide forums, and

 – working closely with industry bodies to understand and manage the risks and impacts of transition on our businesses.

The most significant interest rate benchmark to which the group is exposed is the Bank Bill Swap Rate (BBSW). As a result, the IBOR reforms, 

in conjunction with the practical expedients provided for in the applicable accounting standards, have had an insignificant financial impact 

on the group. Presently, there are no indications that regulators of jurisdictions in which the group operates intend to discontinue the use 

of BBSW in the way that the Financial Conduct Authority discontinued the use of LIBOR.

(b)  New accounting standards issued but not yet effective

A number of new accounting standards and amendments have been issued but are not yet effective, none of which have been early adopted 

by the AMP group in this financial report. These new standards and amendments, when applied in future periods, are not expected to have 

a material impact on the financial position or performance of the AMP group.

6.7 

EVENTS OCCURRING AFTER REPORTING DATE

As at the date of this report, the directors are not aware of any matters or circumstances that have arisen since the end of the financial year 

that have significantly affected, or may significantly affect: 

 –

 –

 –

the AMP group’s operation in future years; 

the results of those operations in future years; or 

the AMP group’s state of affairs in future financial years.

In accordance with a resolution of the directors of AMP Limited, for the purposes of section 295(4) of the Corporations Act 2001, the 
directors declare that:

(a)  in the opinion of the directors there are reasonable grounds to believe that AMP Limited will be able to pay its debts as and when 

they become due and payable;

(b)  in the opinion of the directors the financial statements and the notes of AMP Limited and the consolidated entity for the financial 

year ended 31 December 2021 are in accordance with the Corporations Act 2001, including section 296 (compliance with accounting 
standards) and section 297 (true and fair view);

(c)  the notes to the financial statements of AMP Limited and the consolidated entity for the financial year ended 31 December 2021 

include an explicit and unreserved statement of compliance with the International Financial Reporting Standards; and

(d)  the declarations required by section 295A of the Corporations Act 2001 have been given to the directors.

Debra Hazelton 
Chair

Alexis George 
Chief Executive Officer and Managing Director

Sydney, 10 February 2022

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156

Independent auditor’s report
to the Shareholders of AMP Limited

Ernst & Young
200 George Street
Sydney NSW 2000 Australia
GPO Box 2646 Sydney NSW 2001

Tel: +61 2 9248 5555
Fax: +61 2 9248 5959
ey.com/au

Report on the Financial Report for the Year Ended 31 December 2021

Qualified opinion

We have audited the financial report of AMP Limited (the Company) and its subsidiaries (collectively the Group or AMP), which comprises 
the consolidated statement of financial position as at 31 December 2021, the consolidated income statement, the consolidated statement 
of comprehensive income, consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended; 
notes to the financial statements, including a summary of significant accounting policies; and the directors’ declaration.

In our opinion, except for the possible effects of the matter described in the Basis for qualified opinion section of our report, the 
accompanying financial report of the Group is in accordance with the Corporations Act 2001, including:

a.  giving a true and fair view of the consolidated financial position of the Group as at 31 December 2021 and of their financial 

performance for the year ended on that date; and

b.  complying with Australian Accounting Standards and the Corporations Regulations 2001.

Basis for qualified opinion

The Company’s investment in China Life Pension Company (CLPC), a foreign associate accounted for using the equity method, is carried 
at $416 million on the consolidated statement of financial position as at 31 December 2021. The Company’s share of CLPC’s post-tax 
net income of $52 million is included in the Company’s income for the year then ended. We were unable to obtain sufficient appropriate 
evidence about the Company’s share of CLPC’s net income for the year and consequently the carrying amount of the Company’s investment 
in CLPC as at 31 December 2021 to the extent this share of net income is included in the carrying amount, because the financial statements 
of CLPC are still in the process of being audited by CLPC’s auditor at the date of this report. Whilst we have been able to perform limited 
procedures on the equity accounted results of CLPC, in the absence of the completed audit we were unable to determine whether any 
adjustments to these amounts were necessary. 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described 
in the Auditor’s responsibilities for the audit of the financial report section of our report. We are independent of the Group in accordance 
with the auditor independence requirements of the Corporations Act 2001 and the ethical requirements of the Accounting Professional 
and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the Code) that are 
relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our qualified opinion.

Key audit matters

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the financial report 
of the current year. These matters were addressed in the context of our audit of the financial report as a whole, and in forming our opinion 
thereon, but we do not provide a separate opinion on these matters. In addition to the matter described in the Basis for qualified opinion, 
we have determined the matters described below to be the key audit matters to be communicated in our report. For each matter below, 
our description of how our audit addressed the matter is provided in that context.

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the financial report section of our report, 
including in relation to these matters. Accordingly, our audit included the performance of procedures designed to respond to our 
assessment of the risks of material misstatement of the financial report. The results of our audit procedures, including the procedures 
performed to address the matters below, provide the basis for our audit opinion on the accompanying financial report.

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation

Independent auditor’s report
to the Shareholders of AMP Limited

CREDIT PROVISIONS
Financial report reference:  Section 2.1: Loans and advances, Section 3.3 Financial Risk Management

Why significant

How our audit addressed the matter

As disclosed in section 2.1 of the financial report, the Group 
has loans and advances as at 31 December 2021, against which 
provisions for expected credit losses are required to be booked 
in accordance with Australian Accounting standards.

This was a key audit matter due to the value of the provisions, 
and the degree of judgment and estimation uncertainty 
associated with the provision calculation.

Our audit procedures included the following:

 – We assessed the alignment of the Group’s expected credit 
loss model and its underlying methodology against the 
requirements of AASB 9, with consideration of the ongoing 
impact of the COVID-19 pandemic.

 – We assessed the following for exposures evaluated on 

a collective basis and associated overlays:

Key areas of judgment included:

 –

 –

 –

 –

the application of the impairment requirements of AASB 9 
Financial Instruments within the Group’s expected credit 
loss methodology;

the identification of exposures with a significant deterioration 
in credit risk;

assumptions used in the expected credit loss model (for 
exposures assessed on an individual or collective basis); and

the incorporation of forward-looking information to reflect 
current and anticipated future external factors, including 
economic scenarios adopted and the probability weighting 
determined for each scenario.

 –

 –

significant modelling and forward-looking 
macroeconomic assumptions;

the basis for and data used to determine the provision 
as at 31 December 2021; and

 – We involved our actuarial specialists to test the 

mathematical accuracy of the model and to benchmark 
key assumptions.

 – We examined a sample of exposures assessed on an 

individual basis by:

 –

 –

assessing the reasonableness and timeliness of internal 
credit quality assessments based on the borrowers’ 
particular circumstances; and

evaluating the associated provisions by assessing the 
reasonableness of key inputs into the calculation, with 
particular focus on collateral values, work out strategies 
and the value and timing of recoveries.

 – We considered the associated financial report disclosures. 

156

Independent auditor’s report

to the Shareholders of AMP Limited

Ernst & Young

200 George Street

Tel: +61 2 9248 5555

Fax: +61 2 9248 5959

Sydney NSW 2000 Australia

ey.com/au

GPO Box 2646 Sydney NSW 2001

Report on the Financial Report for the Year Ended 31 December 2021

Qualified opinion

We have audited the financial report of AMP Limited (the Company) and its subsidiaries (collectively the Group or AMP), which comprises 

the consolidated statement of financial position as at 31 December 2021, the consolidated income statement, the consolidated statement 

of comprehensive income, consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended; 

notes to the financial statements, including a summary of significant accounting policies; and the directors’ declaration.

In our opinion, except for the possible effects of the matter described in the Basis for qualified opinion section of our report, the 

accompanying financial report of the Group is in accordance with the Corporations Act 2001, including:

a.  giving a true and fair view of the consolidated financial position of the Group as at 31 December 2021 and of their financial 

performance for the year ended on that date; and

b.  complying with Australian Accounting Standards and the Corporations Regulations 2001.

Basis for qualified opinion

The Company’s investment in China Life Pension Company (CLPC), a foreign associate accounted for using the equity method, is carried 

at $416 million on the consolidated statement of financial position as at 31 December 2021. The Company’s share of CLPC’s post-tax 

net income of $52 million is included in the Company’s income for the year then ended. We were unable to obtain sufficient appropriate 

evidence about the Company’s share of CLPC’s net income for the year and consequently the carrying amount of the Company’s investment 

in CLPC as at 31 December 2021 to the extent this share of net income is included in the carrying amount, because the financial statements 

of CLPC are still in the process of being audited by CLPC’s auditor at the date of this report. Whilst we have been able to perform limited 

procedures on the equity accounted results of CLPC, in the absence of the completed audit we were unable to determine whether any 

adjustments to these amounts were necessary. 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described 

in the Auditor’s responsibilities for the audit of the financial report section of our report. We are independent of the Group in accordance 

with the auditor independence requirements of the Corporations Act 2001 and the ethical requirements of the Accounting Professional 

and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the Code) that are 

relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our qualified opinion.

Key audit matters

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the financial report 

of the current year. These matters were addressed in the context of our audit of the financial report as a whole, and in forming our opinion 

thereon, but we do not provide a separate opinion on these matters. In addition to the matter described in the Basis for qualified opinion, 

we have determined the matters described below to be the key audit matters to be communicated in our report. For each matter below, 

our description of how our audit addressed the matter is provided in that context.

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the financial report section of our report, 

including in relation to these matters. Accordingly, our audit included the performance of procedures designed to respond to our 

assessment of the risks of material misstatement of the financial report. The results of our audit procedures, including the procedures 

performed to address the matters below, provide the basis for our audit opinion on the accompanying financial report.

A member firm of Ernst & Young Global Limited 

Liability limited by a scheme approved under Professional Standards Legislation

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158

Independent auditor’s report
to the Shareholders of AMP Limited

PROVISIONS, AMORTISATION & CONTINGENT LIABILITIES
Financial report reference: Section 2.3 Intangibles, 6.3 Right of use assets and lease liabilities, 6.4 Provisions and contingent liabilities

Why significant

How our audit addressed the matter

Our audit procedures included the following:

 – We held discussions with management, reviewed Board 
of Directors and Board committee minutes, reviewed 
correspondence with regulators and attended Board Audit 
Committee and Board Risk and Compliance Committee 
meetings to understand key regulatory, compliance and 
legal matters.

 – We assessed the Group’s key assumptions used to determine 
provisions or accelerated amortisation, which included 
benchmarking vacancy periods and rental estimates and the 
assessment of the reasonableness of useful lives. 

 –

For those matters where the Group determined that either 
a present obligation as a result of a past event does not exist, 
or where a sufficiently reliable estimate of the amount of the 
obligation cannot be made and for which no provisions have 
been recognised, we assessed the basis for the conclusions.

 – We considered the disclosures within the financial report 

related to these provisions and contingent liability disclosure.

As disclosed in section 2.3, 6.3 and 6.4, the Group has recorded 
provisions, amortisation and disclosed contingent liabilities as follows:

 –

 –

 –

 –

provisions for client remediation and compliance matters;

accelerated amortisation of intangible assets;

provisions for onerous lease contracts; and

contingent liability disclosures in relation to existing 
class actions, ASIC civil penalty proceedings, industry 
and regulatory matters and indemnities and warranties 
to Resolution Life.

This was considered a key audit matter due to the judgment 
required to determine the reasonable estimates.

Key areas of judgment included:

 –

the decision as to whether to recognise a provision and/or 
disclose a contingent liability, including whether there is 
a present obligation as a result of past events and whether 
sufficient information existed to allow a provision to be 
reliably measured; and

 –

key assumptions used to determine provisions or amortisation 
acceleration, including:

 –

 –

 –

the estimates of compensation amounts and costs 
required to complete the remediation programs;

the useful life and future economic benefits associated 
with intangible assets; and

vacancy periods, sub-lease rental estimates increase for 
onerous lease provisions.

158

Independent auditor’s report

to the Shareholders of AMP Limited

Independent auditor’s report
to the Shareholders of AMP Limited

PROVISIONS, AMORTISATION & CONTINGENT LIABILITIES

Financial report reference: Section 2.3 Intangibles, 6.3 Right of use assets and lease liabilities, 6.4 Provisions and contingent liabilities

TAXATION
Financial report reference: Section 1.4: Taxation 

Why significant

How our audit addressed the matter

Why significant

How our audit addressed the matter

As disclosed in section 2.3, 6.3 and 6.4, the Group has recorded 

Our audit procedures included the following:

provisions, amortisation and disclosed contingent liabilities as follows:

 – We held discussions with management, reviewed Board 

provisions for client remediation and compliance matters;

of Directors and Board committee minutes, reviewed 

This was considered a key audit matter due to the judgment 

assessment of the reasonableness of useful lives. 

correspondence with regulators and attended Board Audit 

Committee and Board Risk and Compliance Committee 

meetings to understand key regulatory, compliance and 

legal matters.

 – We assessed the Group’s key assumptions used to determine 

provisions or accelerated amortisation, which included 

benchmarking vacancy periods and rental estimates and the 

 –

For those matters where the Group determined that either 

a present obligation as a result of a past event does not exist, 

or where a sufficiently reliable estimate of the amount of the 

obligation cannot be made and for which no provisions have 

been recognised, we assessed the basis for the conclusions.

 – We considered the disclosures within the financial report 

related to these provisions and contingent liability disclosure.

 –

 –

 –

 –

accelerated amortisation of intangible assets;

provisions for onerous lease contracts; and

contingent liability disclosures in relation to existing 

class actions, ASIC civil penalty proceedings, industry 

and regulatory matters and indemnities and warranties 

to Resolution Life.

required to determine the reasonable estimates.

Key areas of judgment included:

 –

the decision as to whether to recognise a provision and/or 

disclose a contingent liability, including whether there is 

a present obligation as a result of past events and whether 

sufficient information existed to allow a provision to be 

 –

key assumptions used to determine provisions or amortisation 

reliably measured; and

acceleration, including:

 –

the estimates of compensation amounts and costs 

required to complete the remediation programs;

 –

the useful life and future economic benefits associated 

with intangible assets; and

 –

vacancy periods, sub-lease rental estimates increase for 

onerous lease provisions.

As presented in the consolidated statement of financial position 
and Section 1.4 of the financial report, the Group has significant 
tax balances as at 31 December 2021, being a current tax asset 
of $221 million, a current tax liability of $67 million, a deferred tax 
asset of $655 million, and a deferred tax liability of $136 million. 

Due to the complexity and high level of judgment required in the 
following areas, we considered this to be a key audit matter:

 –

 –

 –

The tax consequences of recent changes to the entities within 
the AMP Limited tax consolidated group;

Estimating future taxable income and assessing the 
recoverability of tax losses and other deferred tax assets 
in future years; and

The adequacy of provisioning and assessing the recoverability 
of current tax.

Our audit procedures included the following:

 – We involved our tax specialists to assess the application of tax 

laws and regulations in the determination of the Group’s tax 
balances, including the Group’s assessment of the impact of 
entities leaving and joining the tax consolidated group on the 
determination of tax balances.

 – We examined the Group’s deferred tax asset recoverability 
assessment and evaluated the reasonableness of key 
assumptions, including: 

 –

 –

analysing the Group’s growth and other key assumptions 
and reviewing tax adjustments made to the Group’s profit 
forecasts to determine future taxable income; and

reviewing and assessing the Group’s analysis to determine 
the period over which deferred tax assets attributable 
to tax losses are forecast to be utilised.

 – We considered management’s assessment of the 

recoverability of current tax assets including the underlying 
tax principles applied and management forecasts.

 – We considered the associated financial report disclosures.

INFORMATION TECHNOLOGY (IT) SYSTEMS AND CONTROLS OVER FINANCIAL REPORTING
Financial report reference:  n/a 

Why significant

How our audit addressed the matter

159

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The Group’s operations and financial reporting processes 
are primarily reliant on IT systems for the processing and 
recording of a high volume of transactions.

 – We focused our audit procedures on those systems and 
controls that are significant to the Group’s financial 
reporting process.

The group-wide IT environment is complex in terms of 
the scale and nature of IT systems relied upon. IT General 
Controls (ITGCs) support the continuous operation of the 
automated and other IT dependent controls within the 
business processes related to financial reporting. Effective 
ITGCs are needed to ensure that IT applications process 
business data as expected and that changes are made 
in an appropriate manner.

The possibility of IT application users gaining access privileges 
beyond those necessary to perform their assigned duties 
may result in breaches in segregation of duties, including 
inappropriate manual intervention, unauthorised changes 
to systems, data or programmes. 

 – We involved our IT specialists, as audit procedures over 
IT systems and controls require specific expertise.

 – We assessed the design and tested the operating 

effectiveness of the Group’s IT controls, including those 
related to user access, change management, IT operations 
and data integrity.

 – Where we identified design or operating deficiencies in the IT 
control environment, we performed additional procedures to:

 –

 –

Assess the integrity and reliability of the systems and 
data related to financial reporting; and

Assess alternative controls that were not reliant on the 
IT control environment.

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160

Independent auditor’s report
to the Shareholders of AMP Limited

Information Other than the Financial Report and Auditor’s Report Thereon

The directors are responsible for the other information. The other information comprises the information included in the Company’s 
2021 Annual Report other than the financial report and our auditor’s report thereon. We obtained the Directors’ Report (including the 
remuneration report) that is to be included in the Annual Report, prior to the date of this auditor’s report, and we expect to obtain the 
remaining sections of the Annual Report after the date of this auditor’s report. 

Our opinion on the financial report does not cover the other information and we do not and will not express any form of assurance 
conclusion thereon, with the exception of the Remuneration Report and our related assurance opinion.

In connection with our audit of the financial report, our responsibility is to read the other information and, in doing so, consider whether 
the other information is materially inconsistent with the financial report or our knowledge obtained in the audit or otherwise appears 
to be materially misstated. 

If, based on the work we have performed on the other information obtained prior to the date of this auditor’s report, we conclude that 
there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Responsibilities of the Directors for the Financial Report

The directors of the Group are responsible for the preparation of the financial report that gives a true and fair view in accordance with 
Australian Accounting Standards and the Corporations Act 2001 and for such internal control as the directors determine is necessary 
to enable the preparation of the financial report that gives a true and fair view and is free from material misstatement, whether due 
to fraud or error.

In preparing the financial report, the directors are responsible for assessing the Group’s ability to continue as a going concern, disclosing, 
as applicable, matters relating to going concern and using the going concern basis of accounting unless the directors either intend 
to liquidate the Group or to cease operations, or have no realistic alternative but to do so.

Auditor’s Responsibilities for the Audit of the Financial Report

Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance 
but is not a guarantee that an audit conducted in accordance with the Australian Auditing Standards will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the economic decisions of users taken on the basis of this financial report.

As part of an audit in accordance with the Australian Auditing Standards, we exercise professional judgment and maintain professional 
scepticism throughout the audit. We also:

 –

Identify and assess the risks of material misstatement of the financial report, whether due to fraud or error, design and perform audit 
procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. 
The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve 
collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

 – Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the 

circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group’s internal control. 

 –

 –

Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made 
by the directors.

Conclude on the appropriateness of the directors’ use of the going concern basis of accounting and, based on the audit evidence 
obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Group’s ability 
to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s 
report to the related disclosures in the financial report or, if such disclosures are inadequate, to modify our opinion. Our conclusions are 
based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Group 
to cease to continue as a going concern. 

 –

Evaluate the overall presentation, structure and content of the financial report, including the disclosures, and whether the financial 
report represents the underlying transactions and events in a manner that achieves fair presentation.

 – Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group 
to express an opinion on the financial report. We are responsible for the direction, supervision and performance of the Group audit. 
We remain solely responsible for our audit opinion.

We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and significant audit 
findings, including any significant deficiencies in internal control that we identify during our audit.

We also provide the directors with a statement that we have complied with relevant ethical requirements regarding independence, and 
to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where 
applicable, related safeguards.

From the matters communicated to the directors, we determine those matters that were of most significance in the audit of the financial 
report of the current year and are therefore the key audit matters. We describe these matters in our auditor’s report unless law or 
regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should 
not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public 
interest benefits of such communication.

160

Independent auditor’s report

to the Shareholders of AMP Limited

Independent auditor’s report
to the Shareholders of AMP Limited

Information Other than the Financial Report and Auditor’s Report Thereon

Report on the Audit of the Remuneration Report

Opinion on the Remuneration Report

We have audited the Remuneration Report included in the directors’ report for the year ended 31 December 2021.

In our opinion, the Remuneration Report of AMP for the year ended 31 December 2021, complies with section 300A of the Corporations 
Act 2001.

Responsibilities

The directors of the Company are responsible for the preparation and presentation of the Remuneration Report in accordance with 
section 300A of the Corporations Act 2001. Our responsibility is to express an opinion on the Remuneration Report, based on our audit 
conducted in accordance with Australian Auditing Standards.

Ernst & Young

Andrew Price 
Partner

Sydney 
10 February 2022

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The directors are responsible for the other information. The other information comprises the information included in the Company’s 

2021 Annual Report other than the financial report and our auditor’s report thereon. We obtained the Directors’ Report (including the 

remuneration report) that is to be included in the Annual Report, prior to the date of this auditor’s report, and we expect to obtain the 

remaining sections of the Annual Report after the date of this auditor’s report. 

Our opinion on the financial report does not cover the other information and we do not and will not express any form of assurance 

conclusion thereon, with the exception of the Remuneration Report and our related assurance opinion.

In connection with our audit of the financial report, our responsibility is to read the other information and, in doing so, consider whether 

the other information is materially inconsistent with the financial report or our knowledge obtained in the audit or otherwise appears 

to be materially misstated. 

If, based on the work we have performed on the other information obtained prior to the date of this auditor’s report, we conclude that 

there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Responsibilities of the Directors for the Financial Report

The directors of the Group are responsible for the preparation of the financial report that gives a true and fair view in accordance with 

Australian Accounting Standards and the Corporations Act 2001 and for such internal control as the directors determine is necessary 

to enable the preparation of the financial report that gives a true and fair view and is free from material misstatement, whether due 

to fraud or error.

In preparing the financial report, the directors are responsible for assessing the Group’s ability to continue as a going concern, disclosing, 

as applicable, matters relating to going concern and using the going concern basis of accounting unless the directors either intend 

to liquidate the Group or to cease operations, or have no realistic alternative but to do so.

Auditor’s Responsibilities for the Audit of the Financial Report

Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from material misstatement, 

whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance 

but is not a guarantee that an audit conducted in accordance with the Australian Auditing Standards will always detect a material 

misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, 

they could reasonably be expected to influence the economic decisions of users taken on the basis of this financial report.

As part of an audit in accordance with the Australian Auditing Standards, we exercise professional judgment and maintain professional 

scepticism throughout the audit. We also:

 –

Identify and assess the risks of material misstatement of the financial report, whether due to fraud or error, design and perform audit 

procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. 

The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve 

collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

 – Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the 

circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group’s internal control. 

 –

Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made 

by the directors.

 –

Conclude on the appropriateness of the directors’ use of the going concern basis of accounting and, based on the audit evidence 

obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Group’s ability 

to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s 

report to the related disclosures in the financial report or, if such disclosures are inadequate, to modify our opinion. Our conclusions are 

based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Group 

to cease to continue as a going concern. 

 –

Evaluate the overall presentation, structure and content of the financial report, including the disclosures, and whether the financial 

report represents the underlying transactions and events in a manner that achieves fair presentation.

 – Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group 

to express an opinion on the financial report. We are responsible for the direction, supervision and performance of the Group audit. 

We remain solely responsible for our audit opinion.

We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and significant audit 

findings, including any significant deficiencies in internal control that we identify during our audit.

We also provide the directors with a statement that we have complied with relevant ethical requirements regarding independence, and 

to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where 

applicable, related safeguards.

From the matters communicated to the directors, we determine those matters that were of most significance in the audit of the financial 

report of the current year and are therefore the key audit matters. We describe these matters in our auditor’s report unless law or 

regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should 

not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public 

interest benefits of such communication.

 
 
 
 
 
 
 
162

Securityholder information

Distribution of AMP Capital Notes 2 holdings as at 11 February 2022

Range

1–1,000

1,001–5,000

5,001–10,000

10,001–100,000

100,000 over

TOTAL

Number of 
holders

Notes held

% of issued 
capital

2,256

292

23

23

3

775,664

591,418

170,658

607,519

604,744

28.21

21.51

6.21

22.09

21.99

2,597

2,750,000

100.00

As at 11 February 2022, the total number of shareholders holding less than a marketable parcel of 5 AMP Capital Notes is three.

Twenty largest AMP Capital Notes 2 holders as at 11 February 2022

Rank Name

Notes held % of issued Notes

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

HSBC Custody Nominees (Australia) Limited

J P Morgan Nominees Australia Pty Limited

Citicorp Nominees Pty Limited

BNP Paribas Nominees Pty Ltd 

Nora Goodridge Investments Pty Limited

John E Gill Trading Pty Ltd

Mutual Trust Pty Ltd

BNP Paribas Nominees Pty Ltd Hub24 Custodial Serv Ltd 

Netwealth Investments Limited 

Elmore Super Pty Ltd 

Skyplaza Investments Pty Ltd

National Nominees Limited

Harmanis Holdings Pty Ltd 

Netwealth Investments Limited 

Invia Custodian Pty Limited 

J C Family Investments Pty Limited 

Mr Isaac Cohen + Mrs Estelle Mary Cohen + Mr David Peter Cohen 


Vision Australia Foundation 

McLean Care Ltd

Nulis Nominees (Australia) Limited  

350,153

136,877

117,714

94,053

50,000

49,449

43,852

32,040

31,293

30,000

27,815

27,406

25,000

23,475

21,440

20,486

19,300

15,000

14,637

13,356

12.73

4.98

4.28

3.42

1.82

1.80

1.59

1.17

1.14

1.09

1.01

1.00

0.91

0.85

0.78

0.74

0.70

0.55

0.53

0.49

TOTAL Top 20 Holders of AMP Capital Notes 2

Total Remaining Holders Balance

1,143,346

1,606,654

41.58

58.42

162

Range

1–1,000

1,001–5,000

5,001–10,000

10,001–100,000

100,000 over

TOTAL

As at 11 February 2022, the total number of shareholders holding less than a marketable parcel of 5 AMP Capital Notes is three.

Twenty largest AMP Capital Notes 2 holders as at 11 February 2022

Rank Name

Notes held % of issued Notes

Number of 

holders

Notes held

% of issued 

capital

2,256

292

23

23

3

2,597

2,750,000

100.00

775,664

591,418

170,658

607,519

604,744

350,153

136,877

117,714

94,053

50,000

49,449

43,852

32,040

31,293

30,000

27,815

27,406

25,000

23,475

21,440

20,486

19,300

15,000

14,637

13,356

28.21

21.51

6.21

22.09

21.99

12.73

4.98

4.28

3.42

1.82

1.80

1.59

1.17

1.14

1.09

1.01

1.00

0.91

0.85

0.78

0.74

0.70

0.55

0.53

0.49

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

HSBC Custody Nominees (Australia) Limited

J P Morgan Nominees Australia Pty Limited

Citicorp Nominees Pty Limited

BNP Paribas Nominees Pty Ltd 

Nora Goodridge Investments Pty Limited

John E Gill Trading Pty Ltd

Mutual Trust Pty Ltd

BNP Paribas Nominees Pty Ltd Hub24 Custodial Serv Ltd 

Netwealth Investments Limited 

Elmore Super Pty Ltd 

Skyplaza Investments Pty Ltd

National Nominees Limited

Harmanis Holdings Pty Ltd 

Netwealth Investments Limited 

Invia Custodian Pty Limited 

J C Family Investments Pty Limited 

Mr Isaac Cohen + Mrs Estelle Mary Cohen + Mr David Peter Cohen 



Vision Australia Foundation 

McLean Care Ltd

Nulis Nominees (Australia) Limited  

TOTAL Top 20 Holders of AMP Capital Notes 2

Total Remaining Holders Balance

1,143,346

1,606,654

41.58

58.42

Securityholder information

Securityholder information

Distribution of AMP Capital Notes 2 holdings as at 11 February 2022

Substantial holders as at 31 January 2022

The names of substantial holders in AMP Limited, and the number of ordinary shares which each substantial holder and the substantial 
holder’s associates have a relevant interest in, as disclosed in substantial holding notices received by AMP Limited before 21 February 2022, 
are set out below. 

For details of the related bodies corporate of the substantial holders who also hold relevant interests in AMP Limited ordinary shares, refer 
to the substantial holding notices lodged with ASX, under the company code AMP.

Shareholder

Allan Gray Australia Pty Ltd 1

Number of 
ordinary shares

Voting power %

227,976,128

6.98

1  Substantial holding as at 24 March 2020, as per notice lodged with ASX on 26 March 2020. Voting power adjusted to reflect the current number of AMP 

shares on issue as at 31 January 2022.

Distribution of AMP Limited shareholdings as at 11 February 2022

Range

1–1,000

1,001–5,000

5,001–10,000

10,001–100,000

100,000 over

TOTAL

Number of 
holders

265,437

183,570

19,780

16,748

Shares held

153,725,969

371,965,447

142,508,582

411,031,910

914

2,186,873,945

% of issued 
capital

4.71

11.39

4.36

12.58

66.96

486,449

3,266,105,853

100.00

As at 11 February 2022, the total number of shareholders holding less than a marketable parcel of 488 shares is 87,941.

Twenty largest AMP Limited shareholdings as at 11 February 2022

Rank Name

Units

% Units

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

HSBC Custody Nominees (Australia) Limited

J P Morgan Nominees Australia Pty Limited

Citicorp Nominees Pty Limited

HSBC Custody Nominees (Australia) Limited-GSCO ECA

National Nominees Limited

BNP Paribas Noms Pty Ltd 

Citicorp Nominees Pty Limited  

BNP Paribas Nominees Pty Ltd 

HSBC Custody Nominees (Australia) Limited 

BNP Paribas Nominees Pty Ltd Hub24 Custodial Serv Ltd 

BNP Paribas Nominees Pty Ltd Six Sis Ltd 

Mr Kenneth Joseph Hall 

BNP Paribas Nominees Pty Ltd 

Glenn Hargraves Investments Pty Ltd

Mestjo Pty Ltd

Aigle Royal Superannuation Pty Ltd 

BNP Paribas Noms (NZ) Ltd 

Sandhurst Trustees Ltd 

Comsec Nominees Pty Limited

Netwealth Investments Limited 

Totals

Total remaining holders balance

730,707,903

411,208,637

382,383,678

104,230,286

74,802,223

35,852,915

33,794,979

26,909,443

19,478,834

14,209,359

10,179,314

10,000,000

6,581,983

6,500,000

5,910,000

5,500,000

5,296,767

5,079,580

4,702,617

4,604,243

1,897,932,761

1,368,173,092

22.37

12.59

11.71

3.19

2.29

1.10

1.03

0.82

0.60

0.44

0.31

0.31

0.20

0.20

0.18

0.17

0.16

0.16

0.14

0.14

58.11

41.89

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164

Securityholder information

AMP Limited shares voting rights 

The voting rights attached to AMP Limited ordinary shares are that each registered holder of shares present in person (or by proxy, attorney 
or representative) at a meeting of shareholders has one vote on a vote taken by a show of hands, and one vote for each fully paid share held 
on a vote taken by a poll.

On market acquisitions for employee incentive schemes during the financial year ended 31 December 2021

Rights granted under the Equity Incentive Plan as at 10 February 2022:

 –

 –

15,864,662 share rights, of which the number of holders was 190. 

29,011,125 performance rights, of which the number of holders was 39.

 – No options were awarded in 2021.

Number of Share Rights on issue as at 10 February 2022

Size of holding 

1–1,000

1,001–5,000

5,001–10,000

10,001–100,000

100,001 and over

Total 

Number of Performance Rights on issue as at 10 February 2022

Size of holding 

1–1,000

1,001–5,000

5,001–10,000

10,001–100,000

100,001 and over

Total 

Number of 
holders 

Number of Share 
rights

–

–

27

124

39

190

–

–

251,803

4,908,503 

10,704,356

15,864,662

Number of 
holders 

Number of 
Performance 
rights

–

–

–

2

37

39

–

–

–

137,737

28,873,388

29,011,125

On market acquisitions for employee incentive schemes during the financial year ended 31 December 2021

3,383,708 AMP Limited ordinary shares were purchased on market to satisfy entitlements under AMP’s employee incentive schemes 
at an average price per share of $1.097140684.

Stock exchange listings

AMP Limited’s ordinary shares are quoted on the Australian Securities Exchange. AMP de-listed from the New Zealand Stock Exchange 
on 7 February 2022. AMP capital notes are quoted on the Australian Securities Exchange. 

Restricted securities 

There are no restricted securities on issue.

Buy-back

There is no current on market buy-back.

164

Securityholder information

Glossary

AMP Limited shares voting rights 

The voting rights attached to AMP Limited ordinary shares are that each registered holder of shares present in person (or by proxy, attorney 

or representative) at a meeting of shareholders has one vote on a vote taken by a show of hands, and one vote for each fully paid share held 

on a vote taken by a poll.

On market acquisitions for employee incentive schemes during the financial year ended 31 December 2021

Rights granted under the Equity Incentive Plan as at 10 February 2022:

15,864,662 share rights, of which the number of holders was 190. 

29,011,125 performance rights, of which the number of holders was 39.

 –

 –

 – No options were awarded in 2021.

Number of Share Rights on issue as at 10 February 2022

Contingent liabilities

A situation existing at reporting date, where past events have led to a possible obligation, the outcome 
of which depends on uncertain future events, or an obligation where the outcome is not sufficiently probable 
or reliably measurable to warrant recognising the liability at this reporting date.

Controllable costs

Costs that AMP incurs in running its business. Controllable costs include operational and project costs and 
exclude variable costs, provision for bad and doubtful debts and interest on corporate debt.

Corporate debt

Borrowings used to fund shareholder activities of the AMP group including the impact of any cross-currency 
swaps entered into to convert the debt into A$, but excluding limited recourse debt in investment entities 
controlled by AMP Life policyholder funds and debt used to fund AMP Bank activities.

Number of 

Number of Share 

holders 

rights

Cost to income ratio 

Calculated as controllable costs divided by gross margin. Gross margin is calculated as total operating earnings 
and underlying investment income before tax expense plus controllable costs.

Cost to income ratio 
(AMP Bank)

Calculated as controllable costs divided by gross margin, excluding loan impairment expenses. Gross margin 
is calculated as total operating earnings before tax expense plus controllable costs.

Defined benefit fund

A scheme that provides a retirement benefit, usually based on salary and/or a predetermined formula for 
calculating that benefit. Unlike an accumulation scheme, the retirement benefit and method of calculation 
is known to the member at all times.

Earnings per share (EPS) 
(actual)

Calculated as NPAT (statutory) of AMP Limited divided by the statutory weighted average number 
of ordinary shares.

Earnings per share (EPS) 
(underlying)

Calculated as NPAT (underlying) of AMP Limited divided by the basic weighted average number 
of ordinary shares.

External AUM 
(AMP Capital) 

Franking rate

Assets managed by AMP Capital sourced from institutional clients (including corporate, public sector and 
industry superannuation funds, and large non-superannuation funds), non-AMP dealer groups, private clients 
and international clients and partnerships.

The amount of tax AMP has already paid on a dividend payment. This can be used as a tax credit by Australian 
resident shareholders. The franking rate is determined by AMP’s taxable income. AMP’s policy is to always 
frank dividends at the highest possible rate.

Group cash

Cash and cash equivalents held outside business units.

Group incentive pool

The money used for the payment of short-term incentive (STI) rewards. The pool size varies each year 
depending on AMP’s performance against financial and non-financial measures.

Intangibles

Represents acquired goodwill, acquired asset management mandates, capitalised costs, buyer of last resort 
(BOLR) assets and other assets similar to goodwill acquired upon acquisition of AXA.

Interest cover (actual)

Calculated on a rolling 12 month post-tax basis as NPAT (statutory) of AMP Limited before interest expense 
on corporate debt for the year divided by interest expense on corporate debt for the same period.

Interest cover 
(underlying)

Calculated on a rolling 12 month post-tax basis as NPAT (underlying) of AMP Limited before interest expense 
on corporate debt for the year divided by interest expense on corporate debt for the same period.

Number of Performance Rights on issue as at 10 February 2022

Size of holding 

1–1,000

1,001–5,000

5,001–10,000

10,001–100,000

100,001 and over

Total 

Size of holding 

1–1,000

1,001–5,000

5,001–10,000

10,001–100,000

100,001 and over

Total 

–

–

27

124

39

190

–

–

–

2

37

39

251,803

4,908,503 

10,704,356

15,864,662

–

–

–

–

–

137,737

28,873,388

29,011,125

Number of 

holders 

Number of 

Performance 

rights

On market acquisitions for employee incentive schemes during the financial year ended 31 December 2021

3,383,708 AMP Limited ordinary shares were purchased on market to satisfy entitlements under AMP’s employee incentive schemes 

AMP Limited’s ordinary shares are quoted on the Australian Securities Exchange. AMP de-listed from the New Zealand Stock Exchange 

on 7 February 2022. AMP capital notes are quoted on the Australian Securities Exchange. 

at an average price per share of $1.097140684.

Stock exchange listings

Restricted securities 

There are no restricted securities on issue.

Buy-back

There is no current on market buy-back.

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166

Glossary

Investment income

The income on shareholder assets invested in income producing investment assets (as opposed to income 
producing operating assets) attributed to business units (including Group Office). The return on AMP Bank  
income producing investment assets is included in AMP Bank NPAT.

Shareholder funds invested in income producing assets may be higher or lower than business unit capital due 
to the working capital requirements of the business unit.

From first half 2021, the normalisation of expected returns on investment income through the use of a separate 
market adjustment has been abolished, with reported investment income now reflecting actual, rather than 
forecast, investment returns.

Investment performance 
(AMP Capital)

The percentage of AUM measured against market benchmarks as well as client goals. 

Key management 
personnel (KMP) 

The Chief Executive Officer (CEO), nominated direct reports of the CEO and the Non-executive directors, 
who have authority and responsibility for planning, directing and controlling the activities of AMP.

Level 3 eligible capital

Comprises the highest quality components of capital for AMP Limited as the head of a Level 3 group. 
Level 3 eligible capital has similar characteristics to Common Equity Tier 1 capital for insurers and ADIs.

Long-term incentive (LTI) An executive reward for helping AMP achieve specific long-term performance targets. It is awarded in the form 

of share rights and/or performance rights to motivate executives to create long- term value for shareholders. 
A right is an entitlement to receive one AMP Limited share per right subject to meeting the vesting conditions.

Net interest margin 
(AMP Bank) 

Net interest income over average interest earning assets.

Net Profit After Tax 
(NPAT)

Also referred to as NPAT (underlying), represents shareholder attributable net profit or loss after tax excluding 
market adjustments, accounting mismatches and non-recurring revenue and expenses. 

NPAT (statutory)

Reflects the net profits (or losses) distributable to AMP Limited shareholders in a given period. 

Non-executive directors 
(NEDs)

Board directors who are not employees of AMP (they are independent).

Operating earnings

Total operating earnings are the shareholder attributable profits or losses that relate to the performance 
of AMP. Operating earnings exclude investment earnings on shareholder capital and one-off items.

Performance and 
transaction fees 
(AMP Capital)

Includes performance fees revenues primarily relating to variable fees on open-ended and closed-end funds 
across real estate, infrastructure debt and infrastructure equity. Transaction fees comprise one-off revenues 
in relation to the above asset classes, particularly infrastructure debt transactions and debt advisory as well 
as one-off divestments. These fees are typically highly variable in nature, both in quantum and timing. 

Performance right

A form of executive remuneration designed to reward long-term performance. Selected executives are 
granted performance rights. Each performance right is a right to acquire one AMP share after a performance 
period if a specific performance hurdle is met.

Practice finance loans

Business loans provided to AMP aligned financial advisers, which are secured by a General Security Agreement 
over the adviser’s business assets, including the client servicing rights, or other assets. Commercial lending 
credit policy, process and rates apply to these loans.

Return on equity (RoE) 
(actual)

RoE (actual) is calculated as NPAT (statutory) of AMP Limited divided by the average of the monthly average 
shareholder equity for the period. 

166

Glossary

Glossary

Investment income

The income on shareholder assets invested in income producing investment assets (as opposed to income 

RoE (underlying)

Calculated as annualised NPAT (underlying) divided by the average of the monthly average shareholder 
equity for the period. 

Key management 

personnel (KMP) 

The Chief Executive Officer (CEO), nominated direct reports of the CEO and the Non-executive directors, 

who have authority and responsibility for planning, directing and controlling the activities of AMP.

Total shareholder 
return (TSR)

A measure of the value returned to shareholders over a period of time. It takes into account the changes 
in market value of AMP shares, plus the value of any dividends paid and capital returns on the shares.

Seed and sponsor 
revenue (AMP Capital) 

Income on seed and sponsor capital assets, including normal valuation movements and net profit/loss 
on sales, gross of funding costs.

Share right

A share right is an entitlement to acquire one AMP share at the end of a vesting period, as long as the service 
conditions are met.

Short-term incentive 
(STI)

An executive reward for helping AMP achieve specific short-term performance targets and objectives. 
It is paid in the form of cash and share rights to motivate executives and drive performance during the year.

Underlying profit

AMP’s key measure of business profitability, as it smooths investment market volatility stemming from 
shareholder assets invested in investment markets and aims to reflect the trends in the underlying business 
performance of the AMP group. Underlying profit excludes all items listed below the ‘underlying profit’ line. 
Other items largely comprise the net of one-off and non-recurring revenues and costs.

Variable costs

Include costs that vary directly with the level of related business (eg investment management fees and 
banking commissions and securitisation costs).

Vesting

Remuneration term defining the point at which the required performance hurdles and/or service 
requirements have been met, and a financial benefit may be realised by the recipient.

producing operating assets) attributed to business units (including Group Office). The return on AMP Bank  

income producing investment assets is included in AMP Bank NPAT.

Shareholder funds invested in income producing assets may be higher or lower than business unit capital due 

to the working capital requirements of the business unit.

From first half 2021, the normalisation of expected returns on investment income through the use of a separate 

market adjustment has been abolished, with reported investment income now reflecting actual, rather than 

forecast, investment returns.

Investment performance 

The percentage of AUM measured against market benchmarks as well as client goals. 

(AMP Capital)

Level 3 eligible capital

Comprises the highest quality components of capital for AMP Limited as the head of a Level 3 group. 

Level 3 eligible capital has similar characteristics to Common Equity Tier 1 capital for insurers and ADIs.

Long-term incentive (LTI) An executive reward for helping AMP achieve specific long-term performance targets. It is awarded in the form 

of share rights and/or performance rights to motivate executives to create long- term value for shareholders. 

A right is an entitlement to receive one AMP Limited share per right subject to meeting the vesting conditions.

Net interest margin 

Net interest income over average interest earning assets.

(AMP Bank) 

Net Profit After Tax 

Also referred to as NPAT (underlying), represents shareholder attributable net profit or loss after tax excluding 

(NPAT)

market adjustments, accounting mismatches and non-recurring revenue and expenses. 

NPAT (statutory)

Reflects the net profits (or losses) distributable to AMP Limited shareholders in a given period. 

Non-executive directors 

Board directors who are not employees of AMP (they are independent).

(NEDs)

Operating earnings

Total operating earnings are the shareholder attributable profits or losses that relate to the performance 

of AMP. Operating earnings exclude investment earnings on shareholder capital and one-off items.

Performance and 

transaction fees 

(AMP Capital)

Includes performance fees revenues primarily relating to variable fees on open-ended and closed-end funds 

across real estate, infrastructure debt and infrastructure equity. Transaction fees comprise one-off revenues 

in relation to the above asset classes, particularly infrastructure debt transactions and debt advisory as well 

as one-off divestments. These fees are typically highly variable in nature, both in quantum and timing. 

Performance right

A form of executive remuneration designed to reward long-term performance. Selected executives are 

granted performance rights. Each performance right is a right to acquire one AMP share after a performance 

period if a specific performance hurdle is met.

Practice finance loans

Business loans provided to AMP aligned financial advisers, which are secured by a General Security Agreement 

over the adviser’s business assets, including the client servicing rights, or other assets. Commercial lending 

credit policy, process and rates apply to these loans.

Return on equity (RoE) 

RoE (actual) is calculated as NPAT (statutory) of AMP Limited divided by the average of the monthly average 

(actual)

shareholder equity for the period. 

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168

Corporate directory

Contact us

Registered office of  
AMP Limited

33 Alfred Street
Sydney NSW 2000
Australia
T: +612 9257 5000
W: amp.com.au 

AMP Investor Relations

AMP products and policies

Level 21, 33 Alfred Street
Sydney NSW 2000
Australia
T: 1800 245 500 (Aus)
T: 0800 440 195 (NZ)
T: +612 8364 6053 (other countries)
E: shares@amp.com.au
W: amp.com.au/shares

Australia
T: 131 267
E: askamp@amp.com.au

New Zealand
T: 0800 808 267
E: service@amp.co.nz

International
T: +612 8048 8162

AMP share registry

Australia 

AMP share registry
Reply Paid 2980
Melbourne VIC 8060 
T: 1300 654 442

New Zealand

AMP share registry
PO Box 91543
Victoria Street West 
Auckland 1142
T: 0800 448 062

Other countries

AMP share registry
GPO Box 2980
Melbourne VIC 3001
Australia
T: +613 9415 4051

E: ampservices@computershare.com.au
AMP is incorporated and domiciled in Australia

168

Corporate directory

Contact us

AMP Limited

33 Alfred Street

Sydney NSW 2000

Australia

T: +612 9257 5000

W: amp.com.au 

Registered office of  

AMP Investor Relations

AMP products and policies

Level 21, 33 Alfred Street

Sydney NSW 2000

Australia

T: 1800 245 500 (Aus)

T: 0800 440 195 (NZ)

Australia

T: 131 267

E: askamp@amp.com.au

T: +612 8364 6053 (other countries)

E: shares@amp.com.au

W: amp.com.au/shares

New Zealand

T: 0800 808 267

E: service@amp.co.nz

International

T: +612 8048 8162

AMP share registry

Australia 

AMP share registry

Reply Paid 2980

Melbourne VIC 8060 

T: 1300 654 442

New Zealand

AMP share registry

PO Box 91543

Victoria Street West 

Auckland 1142

T: 0800 448 062

Other countries

AMP share registry

GPO Box 2980

Melbourne VIC 3001

Australia

T: +613 9415 4051

E: ampservices@computershare.com.au

AMP is incorporated and domiciled in Australia

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