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Arafura Resources

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FY2020 Annual Report · Arafura Resources
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CREATING 
VALUE IN A YEAR 
LIKE NO OTHER

CONSOLIDATED 
ANNUAL REPORT

2020

ViSiON

TAbLE Of CONTENTS

CREATE THE 
fUTURE Of DAiRY 
TO bRiNG HEALTH AND 
iNSPiRATiON TO THE 
wORLD, NATURALLY.

OUR GOVERNANCE
38 
 Governance framework
40  Diversity and inclusion
42  Board of Directors
45  Executive Management Team
47 
48  Responsible and transparent tax practices
49  Risk and compliance management

 Management remuneration

OUR PERfORMANCE REViEw
56 
57 
61 

 Market overview
 Performance review
 Financial outlook

OUR CONSOLiDATED
fiNANCiAL STATEMENTS
63	
73 

	Primary	financial	statements
 Notes

OUR CONSOLiDATED 
ENViRONMENTAL, SOCiAL 
AND GOVERNANCE DATA
120  Primary statements
123   Notes

135   Glossary
137   Corporate calendar

MANAGEMENT REViEw
03 
04 
05 

 2020 Performance at a glance
 CEO and Chairman letters
 Message from the Chairman:  
A busy and challenging year
 Message from the CEO: Creating value  
in a year like no other
 Highlights
 Five year overview

06 

07 
10 

OUR STRATEGY
 Business model
12 
 Good Growth 2020 strategy 
13 
		Creating	efficiencies	with	 
16	
Calcium programme
 Embracing change: Major trends  
and strategic responses

18 

20  Dealing with Brexit
21 

  Essential business priorities for 2020

OUR bRANDS AND 
COMMERCiAL SEGMENTS
23 
25 
27 
29  Arla Foods Ingredients
30  Global Industry Sales

 Brands 
 Europe
International

OUR RESPONSibiLiTY
32  Sustainability strategy
33 
34 
35 
36 

 Environmental ambition
 Climate Checks on farms
 Facilitating better animal welfare
 International dairy development

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

2020 PERfORMANCE 
AT A GLANCE

fiNANCiAL PERfORMANCE

COST AND CASH

Revenue

Performance price

Milk volume

Profit	share*

10.6

(billion EUR)

36.9

(EUR-cent/kg)

13.7

(billion kg)

3.2%

(of revenue)

2020

2019

2018

10.6

10.5

10.4

2020

2019

2018

36.9

36.6

36.4

2020

2019

2018

13.7

13.7

13.9

2020

2019

2018

3.2%

3.0%

2.8%

130

(million EUR)

2020

2019

2018

Leverage

2.7

130

110

114

2020

2019

2018

2.7

2.8

2.4

Target 2020: 10.4-10.8 billion

Target	2020:	2.8-3.2%

Target 2020: 75-100 million EUR

Target 2020: 2.8-3.4

QUALiTY Of bUSiNESS

CLiMATE iMPACT

Strategic branded volume 
driven revenue growth

7.7%

Brand share

International	share**

48.9%

23.6%

2020

2019

2018

7.7%

5.1%

3.1%

2020

2019

2018

48.9%

46.7%

45.2%

2020

2019

2018

23.6%

21.9%

19.6%

Target	2020:		2-4%

Target	2020:	≥	45%

Target	2020:	≥	23%

CO₂e emission reduction, 
scope 1 and 2

CO₂e emission reduction,  
scope 3 per kg of milk and whey

24%

Baseline: 2015

7%

Baseline: 2015

Science Based Target 2030: 30%

Science Based Target 2030: 30%

3  ARLA FOODS  ANNUAL REPORT 2020

*Based on profit allocated to owners of Arla Foods amba
 ** International share is based on retail and foodservice revenue, excluding revenue from third party manufacturing, Arla Foods Ingredients and trading activities.

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

CREATiNG VALUE 
iN A YEAR LiKE 
NO OTHER

Jan Toft Nørgaard, Chairman of the Board,  
and Peder Tuborgh, CEO, visit farmer owner 
Lars Mågård Pedersen at his farm in Gjerlev, 
Denmark.

4  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

A bUSY AND CHALLENGiNG YEAR

A busy and challenging year 
2020 will be remembered as one of the most 
challenging years in recent times, and Covid-19 
continues	to	affect	our	lives	and	livelihoods.	
Maintaining the food supply has been a critical  
require ment of all governments, and as farmer 
owners of a global company we have much to be 
proud of in the way we have risen to the challenges 
presented by this devastating pandemic. 

Thanks	to	the	efforts	of	everyone	in	Arla,	farmer	
owners, employees and management, we have 
kept focus on our core purpose of producing and 
delivering healthy and nutritious dairy products to 
our customers and consumers, which is an 
extraordinary achievement. In addition, as farmers 
we have continued our collective commitment to 
sustainability with the landmark introduction of 
Climate Checks on all Arla farms and the rollout of 
our updated Arlagården® programme. 

Strong business results 
We entered 2020 with positive sales momentum 
underpinned	by	a	strong	financial	position.	Even	
though	Arla	has	been	affected	by	the	harsh	impact	
of Covid-19 on the foodservice sector and global 
commodity markets, our retail business and strong 
brand portfolio, together with our transformation 
and	efficiency	programme	Calcium,	delivered	a	
financial	performance	above	our	expectations.	

In	a	cooperative,	strong	results	should	reflect	
directly on its owners. Thus the Board of Directors 
has proposed  to the Board of Representatives a  
EUR-cent 1.75 supplementary payment per kilo 
milk, thereby exceeding the retainment policy by 
0.75 EUR-cent/kg as an extraordinary addition.

5  ARLA FOODS  ANNUAL REPORT 2020

    OUR STRONG 
COOPERATiVE 
SPiRiT HAS bEEN 
CHALLENGED iN 
THiS UNUSUAL 
YEAR. 

Competitive milk price
The Arla pre-paid milk price was kept at a competitive 
and relatively stable level throughout 2020.  
We ended the year with a performance price of 
EUR-cent 36.9 per kilo, indicating our progress 
towards a more competitive milk price. That said, 
as a Board of Directors we fully recognise that 
farmers are facing increasing production costs and 
additional requirements. This is a challenge across 
the European dairy industry that needs to be met 
by actions across the industry and its wider 
stakeholder group.

Sustainability
As	farmer	owners	we	have	made	great	efforts	to
meet important milestones in our transition towards 
even more sustainable dairy production, and as a 
cooperative we have created strong results. We 
have updated and implemented our two major 
programmes: Arlagården® and Global Climate 
Checks. This enables us to collect one of the world’s 
largest	sets	of	externally	verified	climate	data	from	
dairy farming, creating a solid foundation for 
benchmarking, knowledge sharing and research 
across	the	dairy	industry.	This	effort	will	enable	Arla	
to lead the way towards a sustainable future for 
dairy farming.

New ways of working in our democracy
As farmer owners we have always valued meeting 
face-to-face, debating and challenging each other 
and our business management. Covid-19 
restrictions challenged this democratic set-up, as 
most of our regular meetings had to be hosted on 
digital platforms. This was new to many of us, but
in the spirit of our cooperative mindset, we have 
managed to overcome this challenge, until we can 
meet under more normal circumstances again.

Looking ahead
In the coming year, the Board of Directors will dive 
deeply into forming our new business strategy and 
define	a	future-oriented	cooperative	that	meets	
the changing demands of our customers and 
consumers. We must constantly adapt to the 
future demands and changes, while maintaining 
the strong core that the cooperative concept gives 
us as farmer owners. The Free Trade Agreement 
between the UK and EU was a great relief, and we 
look positively on the future of our UK business.

Jan Toft Nørgaard 
Chairman of the Board of Directors

Performance price

36.9

(EUR-cent/kg)

2020

2019

2018

36.9

36.6

36.4

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

CREATiNG VALUE iN A YEAR LiKE NO OTHER

A year like no other
2020	was	defined	by	Covid-19,	disrupting	
consumer behaviour, business plans and political 
agendas instantly as the virus spread across the 
world. Despite being challenged at work and at 
home, Arla farmers and colleagues maintained a 
steady	flow	of	dairy	to	society,	whilst	doing	their	
best to keep each other safe. 

The	improved	quality	of	our	business	is	reflected	
in a performance price of 36.9 EUR-cent/kg, up 
from	36.6	EUR-cent/kg	in	2019.	Our	net	profit	
ended	at	3.2	per	cent	and	the	financial	leverage	at	
2.7, enabling the Board of Directors’ proposal to 
the Board of Representatives of a EUR-cent 1.75 
supplementary payment per kilo milk, which is 
0.75 EUR-cent/kg  more than in previous years.

The	global	dairy	industry	was	heavily	affected,	not	
least by the impact of lockdowns on the foodservice 
sector, which precipitated a drop in global commodity 
prices. We saw partial recovery in the second half, 
but prices have not yet returned to the same levels 
as before the pandemic. Despite this and a weaker 
US dollar, we delivered a relatively strong Arla
performance price, given the volatility seen in the 
dairy industry.

Solid performance
Our performance can be ascribed to the agility of 
our organisation, the versatility and quality of our 
business and solid deliveries in our Calcium 
transformation programme. 

The quality of our brands and our ability to move 
more products into the soaring retail sector meant 
that we achieved exceptionally strong growth in 
our brands of 7.7 per cent. AFI also performed well, 
driven by increased demand for whey proteins for 
pediatric and medical nutrition products.

Calcium secured EUR 130 million in savings, primarily 
from	supply	chain	efficiencies,	optimised	marketing	
spend	and	reduced	expenses	due	to	many	office	
employees working from home. Since 2018, we have 
saved net EUR 354 million, and are on course to 
achieve our 2021 target of net EUR 400 million.

6  ARLA FOODS  ANNUAL REPORT 2020

    DURiNG 
COViD-19, wE 
HAVE PROVEN 
TO bE AGiLE 
AND EffiCiENT 
iN TiMES 
Of ExTREME 
UNCERTAiNTY. 

Sustainability action 
2020 saw us take further sustainability action 
throughout the value chain, on packaging, 
renewable energy for dairies, biogas trucks and  
the launch of a carbon net zero organic milk. 

The most prominent achievement is that 93 per 
cent	of	our	owners	with	considerable	efforts	
implemented Climate Checks and 100 per cent 
our Arlagården® programme. Arla farmers are 
among	the	most	climate	efficient	in	the	world	and	
committed to making ongoing progress on our 
climate and broader sustainability ambitions.

Expectations for 2021
2021 will be another challenging year with the 
ongoing	impact	of	Covid-19	and	its	effects	on	
economies and people’s livelihoods. We expect to 
deliver growth, but not to the extent seen in 2020. 

The Free Trade Agreement between the EU and 
the UK announced just before the year end is 
welcome	news.	Brexit	does	bring	some	non-tariff	
barriers, however, we are well-prepared to manage 
the new procedures and focused on minimising 
the extra costs.

2021 will also be the year in which we will present  
a new strategy to replace Good Growth 2020, which 
has successfully improved the quality and resilience 
of	Arla	over	the	past	five	years.	Our	strengthened	
position makes our dairy cooperative a solid home 
for farmers in the uncertain times ahead. 

Peder Tuborgh
CEO

130

(million EUR)

2020

2019

2018

130

110

114

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

HiGHLiGHTS

The strong dedication from farmer owners and employees, close collaboration with customers, and our diverse and 
resilient	business	enabled	us	to	continue	our	sustainable	growth	while	quickly	adapting	to	the	new	reality	defined	 
by Covid-19. We grew our brands in most markets, implemented Climate Checks on farms, and entered the market for 
plant-based	products,	while	continuing	to	deliver	our	transformation	and	efficiency	programme,	Calcium,	and	maintaining	 
a	steady	flow	of	products	in	all	our	markets.

ADAPTiNG fAST  
TO NEw DEMAND
Extraordinary circumstances call for 
extraordinary solutions. While retail faced 
increasing demand from consumers 
lunching and cooking at home, our 
foodservice business was highly impacted 
by lockdowns of restaurants, cafés, hotels 
etc. A strong cross-functional collaboration 
made	it	possible	to	quickly	shift	products	
from foodservice into retail as well as to 
accelerate our digital marketing and 
e-commerce focus. This was possible due 
to the agility of operations and markets 
and the resilience of our organisation, 
supported by a strong collaboration with 
our customers and commercial partners.

7  ARLA FOODS  ANNUAL REPORT 2020

ARLA EMPLOYEES  
wALKED THE ExTRA MiLE
Since the beginning of the pandemic, 
employees across the entire company 
worked	hard	to	uphold	a	steady	flow	of	
products to consumers all over the world.  
It	took	a	massive	effort	to	adjust	routes,	
milk allocation and production to meet the 
spike in products for in-home consumption. 
Huge extra amounts of ingredients and 
packaging materials were sourced in a very 
short time, and logistics did a tremendous 
job delivering the products to stores with 
changed time schedules and delivery 
procedures. The production capacities at 
some sites were tested, particularly at 
Holstebro Dairy from where a record-high 
86 trucks of Lurpak®  products were 
shipped to the UK in one week.

ARLA fARMER OwNERS  
KEPT PRODUCTiON GOiNG
Like for everyone else, it was a challenge for 
Arla’s farmer owners to balance work and 
personal life during lockdowns, where home 
schooling of children, keeping employees safe 
and	finding	new	ways	of	interacting	with	
business partners required extra resources. 

Despite these circumstances, our farmer 
owners managed to keep up milk production, 
while installing their own safety measures for 
employees at the farm. The farmer owners 
also managed the challenge of keeping the 
cooperative	democracy	alive	by	shifting	to	
online meeting formats during the pandemic.

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

HiGHLiGHTS (CONTiNUED)

CONTiNUiNG OUR 
SUSTAiNAbiLiTY ACTiONS 
ON fARMS
While keeping operations running during the 
pandemic, we managed to continue, together 
with our farmer owners, the planned sustainable 
actions on farms. With an updated version  
of our comprehensive herd management 
programme Arlagården®, we made it 
mandatory for farmers to assess their herds 
and facilities every three months. At the same 

time,	we	launched	the	first	Europe-wide,	
incentivised Climate Check programme. With 
93 per cent of farmers having submitted 
climate data, we are in the process of building 
one of the world’s largest sets of externally 
verified	climate	data	from	dairy	farming	to	
achieve our ambitious targets of reaching  
30	per	cent	less	CO₂e	emissions	by	2030	and	
working towards carbon net zero by 2050. 

  Read more on page 33-34

bRANDED GROwTH  
ACROSS MOST MARKETS
In 2020, our brands grew considerably in
almost all markets. The many consumers
lunching, cooking and baking at home
had a positive impact on particularly
Lurpak®, which grew sales by 14.6 per 
cent	after	a	record-year	in	2019,	and	also	
the Arla® brand and Puck® delivered solid 
growth of 3.0 and 11.7 per cent  
respectively. Early concerns of less 
on-the-go	coffee	occasions	were	
disproved as Starbucks™ witnessed 
double-digit growth driven by the core 
markets Europe and MENA. Castello® 
ramped up their digital campaigns and 
more than tripled the number of people 
they engaged with in 2020.

  Read more on page 23-24

8  ARLA FOODS  ANNUAL REPORT 2020

ACCELERATiNG  
SUSTAiNAbiLiTY wiTH  
THE ARLA® bRAND
The Arla® brand continuously takes actions 
towards becoming more sustainable. Across all 
core markets, we presented new concrete 
initiatives and ran sustainability campaigns under 
the Arla® brand to create awareness of these. 
The activities included several new packaging 
solutions, for example a new 100 per cent 
recyclable Skyr bucket consisting of 40 per 
cent less plastic and emitting 30 per cent less 
CO₂.	We	also	introduced	carbon	compensated	
organic milk in Denmark following a similar 
launch in Sweden last year. With continued 
strong focus on animal welfare, we were happy 
to achieve 2 hearts out of 3 for Arla® fresh milk in 
the Danish governmental animal welfare label.

  Read more on page 23

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

HiGHLiGHTS (CONTiNUED)

CALCiUM CONTiNUED TO 
DELiVER STRONG RESULTS
Despite	the	significant	disruption	of
Covid-19 in most areas of the organisation,
our	transformation	and	efficiency
programme Calcium exceeded our 
expectations and delivered EUR 130 
million in savings primarily from supply 
chain	efficiencies	and	optimised	marketing	
spend, but also from reduced expenses 
due	to	many	office	employees	working	
from home. In three years, the programme 
has created EUR 354 million in total 
savings, and we are on course to achieve 
our 2021 target of EUR 400 million.

  Read more on page 16-17

9  ARLA FOODS  ANNUAL REPORT 2020

ENTERiNG THE  
PLANT-bASED MARKET
As a response to the increasing number 
of people who seek to include more 
plant-based foods into their diets, Arla 
entered the plant-based category in the 
dairy aisle with a new drink range under 
the brand JÖRÐ. The range, which was 
launched in May, initially includes three 
variants based on the natural Nordic 
ingredients of oat, barley and hemp.  
JÖRÐ became available to Danish and UK 
consumers in 2020 and will hit the 
Swedish market in the third quarter  
of 2021.

STRONG ExECUTiON  
Of OUR KRAfT® bRAND
The	Kraft® brand, which we acquired a licence 
to manufacture, market and distribute in MENA 
last	year,	got	off	to	a	good	start,	growing	by	a	
staggering 153 per cent, which was above 
our expectations. In the professional hands of 
our	brand	team,	Kraft®	flourished	in	the	

Ramadan season, and growth was further 
boosted by the increased consumption of 
dairy products at home during Covid-19.

  Read more on page 24

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

fiVE-YEAR OVERViEw

fiNANCiAL KEY fiGURES

2020

2019

2018*

2017*

2016*

fiNANCiAL KEY fiGURES

2020

2019

2018*

2017*

2016*

Performance price (EUR-cent)
EUR-cent/kg owner milk

Income statement (EURm)
Revenue
EBITDA
EBIT 
Net	financials
Profit	for	the	year

Profit appropriation for the year (EURm)
Individual capital
Common capital
Supplementary payment

Balance sheet (EURm)
Total assets
Non-current assets
Current assets
Equity
Non-current liabilities
Current liabilities
Net interest-bearing debt including pension liabilities
Net working capital

Cash flows (EURm)
Cash	flow	from	operating	activities
Cash	flow	from	investing	activities
Free	cash	flow
Cash	flow	from	financing	activities
Investments in property, plant and equipment
Purchase of enterprises

36.9

36.6

36.4

38.1

30.9

10,644
909
458
-72
352

10,527
837
406
-59
323

10,425
767
404
-62
301

10,338
738
385
-64
299

41
81
223

7,331
4,413
2,918
2,639
2,296
2,396
2,427
679

731
-488
243
-293
-478
-

61
123
127

7,106
4,243
2,863
2,494
2,304
2,308
2,362
823

773
-571
202
-136
-425
-168

0
0
290

6,635
3,697
2,938
2,519
1,694
2,422
1,867
894

649
-432
217
-191
-383
-51

38
120
127

6,442
3,550
2,871
2,369
1,554
2,499
1,913
970

386
-219
167
-155
-248
-7

9,567
839
505
-107
356

30
193
124

6,382
3,714
2,668
2,192
1,742
2,448
2,017
831

806
-167
639
-624
-263
-

Financial ratios
Profit	share
EBIT margin
Leverage
Interest cover
Equity ratio

Inflow of raw milk (mkg)
Inflow	from	owners	in	Denmark
Inflow	from	owners	in	the	UK
Inflow	from	owners	in	Sweden
Inflow	from	owners	in	Germany
Inflow	from	owners	in	Netherlands,	Belgium	 
and Luxenbourg
Inflow	from	others
Total	inflow	of	raw	milk

Number of owners
Owners in Sweden
Owners in Denmark
Owners in Germany
Owners in the UK
Owners in Netherlands, Belgium and Luxembourg
Total number of owners

Environmental, social and governance data
CO₂e	scope	1	and	2	(mkg)
CO₂e	scope	3	(mkg)
Average number of full-time equivalents
Gender diversity board

3.2%
4.3%
2.7
16.8
35%

4,962
3,271
1,826
1,714

742
1,231
13,746

2,374
2,357
1,576
2,241
858
9,406

3.0%
3.9%
2.8
12.0
34%

4,940
3,230
1,788
1,700

724
1,323
13,705

2,497
2,436
1,731
2,190
905
9,759

751
18,479
20,020
20%**

862
18,243
19,174
20%**

2.8%
3.9%
2.4
14.9
37%

4,937
3,196
1,826
1,762

725
1,457
13,903

2,630
2,593
1,841
2,289
966
10,319

946
18,411
19,190
13%

2.8%
3.7%
2.6
12.9
36%

4,827
3,203
1,855
1,759

729
1,564
13,937

2,780
2,675
2,327
2,395
1,085
11,262

930
18,528
18,973
12%

3.6%
5.3%
2.4
13.3
34%

4,728
3,210
1,909
1,758

715
1,554
13,874

2,972
2,877
2,461
2,485
1,127
11,922

940
18,644
18,765
7%

**  The ratio pertains to all members of the BoD (including employee representatives and external advisors). Gender ratio within the elected 

members is 13 per cent female, 87 per cent male.

* Not restated following the implementation of IFRS 16 leasing standard.

   For in-depth info please refer to the Consolidated Financial Statements (from page 63),  
and the Consolidated Environmental, Social and Governance Statements (from page 120.). 

10  ARLA FOODS  ANNUAL REPORT 2020

Our 
Strategy

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

OUR bUSiNESS MODEL

OwNERS & COwS

MiLK COLLECTiON

   We have 9,406 farmer owners, who are 
responsible for over 1.5 million cows
    Our farmers are among the best in the world in 
innovating	to	make	dairy	farms	more	efficient	 
and sustainable
    Animal welfare is key to our success: we provide  
digital tools to our owners to constantly track 
the well-being of their herds

   We collect around 13.7 billion kilos of  
raw milk mainly from our owners in seven 
countries each year
    We are switching to fossil-free fuel in our trucks. 
This is already the reality in our Swedish business

PRODUCTiON, 
PACKAGiNG & iNNOVATiON

   We process milk at our 60 sites
    We produce 6.8 billion kilos of nutritious 
dairy products each year

    We constantly develop new recyclable 
packaging and reduce our use of virgin plastic

CONSUMERS & wASTE MANAGEMENT

CUSTOMERS

   We provide accessible nutrition to millions of people
    It is important to us that our products have the least possible negative impact on 
the environment throughout the entire product lifecycle, and  
we continuously work to reduce our waste

    We sell our products in 153 countries
   We add value to our owners’ milk through innovation, branding and marketing, and 
when the products are sold, the money goes back to our owners as part of the milk 
price

12  ARLA FOODS  ANNUAL REPORT 2020

  To read more about our environmental and social performance, go to page 122.

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

In 2020, we concluded our Good Growth 2020 strategy. With the strategy  
we strengthened our competitiveness and our international presence,  
and	we	structurally	improved	the	quality	of	our	business	by	shifting	volumes	 
from private label and industry sales into our branded retail and food 
ingredient business. Our Good Growth 2020 strategy was supplemented 
by	our	transformation	and	efficiency	programme,	Calcium,	launched	in	2018	
as well as our ambitious sustainability strategy launched in 2019.

During the strategic journey we have seen unprecedented external 
impacts, such as the Brexit vote in 2016, volatility in raw material prices, 
and most recently the Covid-19 pandemic in 2020.

In 2021, we will build on the successes and strengths of Good Growth 2020 
our	transformation	and	efficiency	programme	Calcium,	our	sustainability	
strategy, as well as the trends and lessons from recent external events. By 
the end of 2021, we will launch a new group strategy for the years to come.

13  ARLA FOODS  ANNUAL REPORT 2020

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GOOD GROwTH 2020 STRATEGY 
DELIVERED STRONG RESULTS

OUR ViSiON
Create the future of dairy to 
bring health and inspiration 
to the world, naturally.

OUR MiSSiON
To secure the highest value for 
our farmers’ milk while creating 
opportunities for their growth.

KEY ACHiEVEMENTS

Strategic branded volume 
driven revenue growth*

4.6%

Baseline 2015: 1-2%

2015-2020 CAGR
Target: 3% 

ExCEL
in 8 categories

fOCUS
in 6 regions

wiN
as ONE Arla

OUR STRATEGY ACCELERATOR
Cost savings at EUR 400+ million by 2021.

OUR SUSTAiNAbiLiTY STRATEGY

Stronger planet
Improving the environment 
for future generations.

Stronger people
Increasing access to 
healthy dairy nutrition and 
inspiring good food habits.

OUR GOOD GROwTH iDENTiTY
Healthy, natural, responsible and cooperative growth.

Brand share

International share**

Calcium savings

48.9%

23.6%

Baseline 2015: 42%

Target 2020: >45% 

Baseline 2015: 17%

Target 2020: ~23%

354 EURm

Baseline 2015: 0 EURm

Target 2021: 400 EURm

SUMMING UP GOOD GROwTH 2020

Despite Covid-19 and other unprecedented external 
impacts throughout the strategy period, our Good Growth 
2020 strategy delivered above expectations on all four  
KPIs and was further strengthened by our ambitious 
sustainability strategy. 

The trends and lessons from the disruption caused by 
Covid-19	are	reflected	in	our	2021	business	plan,	where	 
we will further build on the successes and strengths of the 
Good	Growth	2020	strategy,	our	transformation	and	efficiency	
programme Calcium, and our sustainability strategy.

By the end of 2021, we will launch a new strategy for the 
years to come.

14  ARLA FOODS  ANNUAL REPORT 2020

* Here we refer to the CAGR figures for the Good Growth strategy period 2015-2020.
** International share is based on retail and foodservice revenue, excluding revenue from third party manufacturing, Arla Foods Ingredients and trading activities.

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GOOD GROwTH 2020 STRATEGY  
IMPROVED THE QUALITY Of bUSINESS

Structural shift in business
(percentage of revenue)

Calcium savings
Target 2021: 400 EURm

Total CO₂e emissions

55%
37% Private label
14% Global Industry Sales
4% Other

44%
30% Private label
13% Global Industry Sales
1% Other

130
EURm

354
EURm

400
EURm

Strategic 
focus 
+11%p

56%
49% Brand share
7% AFI

110
EURm

114
EURm

45%
40% Brand  
5% AFI

2014

mkg

22

21

20

19

2020

2018

2019

2020

2018-2020
status

2021

2021
target

2015

2016

2017

2018

2019

2020

A STRONGER ARLA fOODS 
The Good Growth 2020 strategy has successfully improved the 
quality	of	our	business.	The	main	value	driver	has	been	a	shift	of	
volumes from private label and global industry sales to branded 
products in our retail business and value added products in Arla  
Foods	Ingredients.	This	effect	has	been	strengthened	further	 
through acquisitions in Bahrain and the UK, as well the extension of 
our	strategic	cooperation	with	Starbucks.	This	structural	shift	of	 
11 percentage points has markedly contributed to improving the 
overall value creation of the company. We have furthermore 
strengthened our international footprint, increasing the international 
share by 7 percentage points, and thereby our position in high  
growth areas.

GLObAL TRANSfORMATION JOURNEY
The strategy delivered results above our expectations despite 
unprecedented external impacts on the way, including depreciation  
in currencies, especially GBP and SEK, export sanctions on European 
products in Russia, less owner milk intake than anticipated, and not 
least the unstable fat and protein prices.

COMMiTTiNG TO A SUSTAiNAbLE fUTURE
Arla is committed to being a part of the solution to the world’s most 
pressing issues. In 2019, we launched our new sustainability strategy 
Stronger Planet - Stronger People, which focuses on improving the 
environment for future generations, increasing access to healthy dairy 
nutrition, and inspiring good food habits.

As a response to the unforeseen external impacts on our business,  
we	launched	our	savings	and	efficiency	programme,	Calcium,	in	2018.	
The programme contributed to delivering considerable savings, 
improving our cost structure and strengthening our future  
competitiveness, which is expressed in our performance price. 

To accelerate our environmental ambitions we set the target to 
reduce greenhouse gas emissions by 30 per cent over the next 
decade, and to work towards becoming carbon net zero by 2050.  
We	already	made	good	progress	reducing	our	scope	1	and	2	CO₂e	
emissions related to operations by 24 per cent compared to 2015.

15  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

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CREATING EffICIENCIES 
wITH CALCIUM PROGRAMME

In	2018,	we	launched	our	transformation	and	efficiency	programme,	Calcium, 
to accelerate Arla’s strategy by transforming the way we work, spend and invest. 
In	2020,	Calcium	continued	to	create	efficiencies	and	release	money	to	reinvest	
in our growth. In total, the programme has now delivered EUR 354 million in 
savings.

Continued savings during Covid-19
We have come a long way on our Calcium journey 
and continue to deliver savings at a good pace. 
Meanwhile, we have delivered branded growth and 
made investments for the future, Calcium is now a 
more integrated part of our business. Despite the 
extraordinary circumstances in 2020, the Calcium 
programme  exceeded our expectations and 

delivered EUR 130 million in savings primarily from 
supply	chain	efficiencies,	optimised	marketing	spend	
and	reduced	expenses	due	to	many	office	employees	
working from home. In three years, the programme 
has created EUR 354 million in total savings, and we 
are on course to achieve the 2021 target of EUR 400 
million.	The	net	effect	on	our	cost	base	was	lower	due	
to	reinvestment	and	in-year	non-recurring	items*.	

RESiLiENT AND EffiCiENT 
SUPPLY CHAiN
During 2020, our supply chain proved  
to be very resilient and at the same time
efficient	in	the	way	we	operate.	Despite	the	
volatile environment caused by Covid-19, 
our supply chain delivered all time high net 
productivity and thereby also strong 
Calcium	savings.	Given	the	flexibility,	agility	
and strong collaboration throughout the 
organisation, we managed to maintain high 
service levels to our customers, while 
safeguarding our employees.

EMbRACiNG DiGiTAL TOOLS 
AND NEw wAYS Of wORKiNG
Covid-19 pushed us to more virtual and 
remote ways of working. We successfully 
embraced the new tools and digital ways  
of working across countries, locations, and 
teams. Across our Calcium work streams, 
we quickly adapted to the new virtual 
ways of working and held multiple online 
training sessions events,  
and multi-site boosts  
with good results. 

130

EURm saved in 2020
Target 2020: 75-100 EURm

400
EURm  
(Full programme target 2021)

354
EURm

224
EURm

2020 
December

2019 
December

114
EURm

2018 
December

16  ARLA FOODS  ANNUAL REPORT 2020

*For further information go to note 1.2 on page 76.

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CREATING EffICIENCIES  
wITH CALCIUM PROGRAMME

We saved in total 105* EURm through 
initiatives in Logistics – and reduced our 
carbon emissions.

By making Logistics’ cost to serve more 
transparent, we will step-change our perfor-
mance management infrastructure and enable 
cross-functional decision-making. As an example, 
we have so far saved 12 EURm by enabling 
reason codes in our systems identifying where 
the	finished	goods	waste	comes	from.

By reducing our material losses we saved in 
total +70 EURm and decreased our waste.

We continuously optimise our sites, and despite 
the challenging year, as an example, we 
conducted online workshops at 10 UK sites to 
understand the opportunities of reducing 
material	losses.	We	identified	potential	savings	
of 1.1 EURm within our focus topics.

Our new trade investment  
management tool called Alice is now 
live in UK, Sweden and Denmark. 

Alice optimises trade investment 
management in Arla and empowers our 
sales organisation with improved 
transparency, planning, forecast 
accuracy and on-shelf availability during 
promotions.

Good service  
and more  
sustainable  
products

OwNER/fARMER

LOGiSTiCS

PRODUCTiON

SUPPLiER

ADMiNiSTRATiON/ 
SALES AND MARKETiNG

CUSTOMERS 
AND CONSUMERS

Savings and 
efficiencies	
contribute to 
improving the 
milk price

By continuously reducing 
the number of SKUs and 
relentlessly harmonising 
product components, such 
as ingredients and packaging, 
we simplify the supply chain 
and increase our speed to 
market. 

We have reduced our 
number of SKUs by 13 per 
cent and our plastic usage 
by +400 tonnes in total. 

We are improving our governance and 
compliance around purchasing processes 
and have reduced our number of suppliers. 
We increased our purchasing order 
compliance by 6 percentage points and 
spend compliance by 2 percentage points. 
Among others, this was a result of all new 
white collar employees participating in 
learning sessions on how to buy and order 
in Arla.

In total, +560 contracts have been 
negotiated and signed, creating savings of 
196 EURm.

Adding a new market, Germany, to our 
in-house agency, The Barn, we success-
fully continue to build strong digital 
capabilities internally while delivering 
significant	efficiencies	in	marketing	
spend to fund our journey. 

We embarked on a journey to make  
The Barn our number one digital agency 
in terms of size and performance.

17  ARLA FOODS  ANNUAL REPORT 2020

* All figures on this page are accumulated gross figures from 2018-2020.

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EMbRACiNG CHANGE: MAJOR TRENDS  
AND STRATEGiC RESPONSES

COVID-19

UNCERTAiNTY iN GLObAL ECONOMiES 
AND LOURiNG RECESSiON
The	pandemic	has	different	impacts	across	markets,	resulting	in	
recession to a varying degree. IMF estimated growth in world GDP 
of -3.5 per cent in 2020, where especially the Euro zone posted 
high negative growth of -7.2 per cent and Emerging Markets and 
Developing Countries -2.4 per cent 1). Most markets are expected 
to have recovered by 2022, but there is high uncertainty on the 
level of economic activity into 2021 and beyond 2).

CHANGED CUSTOMER AND 
CONSUMER bEHAViOUR
In 2020, consumer food shopping behaviour changed rapidly 
due to the disruption of Covid-19, impacting both retail and the 
foodservice business. Increased in-home consumption and an 
accelerated	shift	towards	e-commerce	were	the	consequences	
of several lockdown periods. 2021 is starting with continued 
lockdowns and high infection numbers across the world, and 
these trends are likely to continue far into the year. However, 
out-of-home eating is expected to rise again as the pandemic  
is slowly overcome, and we enter into a ‘new normal’. 

POLiTiCAL UNCERTAiNTY
As a consequence of Covid-19, some countries may impose 
certain trade restrictions as focus on supporting domestic 
businesses is likely to be increasing. Despite the post-Brexit Free 
Trade Agreement between the UK and the EU, friction costs 
and	potential	delays	at	borders	will	affect	trade	with	the	UK.	
Ongoing	trade	wars	between	China	and	the	USA	and	conflicts	
in the Middle East will also continuously cause uncertainty in 
the global markets into 2021, while a new presidency in the  
US may open up for new opportunities.

Given our strong product portfolio and broad 
international footprint, Arla is prepared to face the 
louring recession in close collaboration with our 
customers. This was demonstrated in 2020, when  
we	managed	to	shift	product	volumes	from	our	
foodservice business into retail to meet the unprece-
dented high demand and quickly adapt to the new 
market conditions. This agility and resilience of our 
business is our strength in uncertain times.

During 2020, our strong commercial execution and 
empowered front line proved that we were able to adapt 
fast to new customer and consumer demand and 
growing our e-commerce business. We kept a steady 
supply of products during lockdowns, and we managed 
to accelerate digital marketing and e-commerce at an 
overproportionate speed meeting our customers where 
they were. In 2020, Arla engaged with consumers more 
than 600 million times through our digital platforms.

Given our broad global market footprint and a proven 
resilient and agile business model, Arla is in a 
strengthened position to address the impacts of 
political uncertainty across our markets. We strongly 
believe in and advocate for free trade, however, we 
have	prepared	our	business	for	different	outcomes	of	
the Brexit negotiations since the Brexit vote in 2016 
(read more on p. 20).

D
N
E
R
T

E
S
N
O
P
S
E
R

18  ARLA FOODS  ANNUAL REPORT 2020

1) Source: IMF Outlook Report (June 2020)
2) World Economic Outlook, October 2020

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EMbRACiNG CHANGE: MAJOR TRENDS  
AND STRATEGiC RESPONSES (CONTiNUED)

LONG-TERM TRENDS

ACCELERATiNG SUSTAiNAbiLiTY AGENDA
 With the strong commitment to the Sustainable Development 
Goals from governments and businesses across the world,  there is 
an	increased	focus	on	finding	solutions	to	the	world’s	most	
pressing issues. The latest UN reports highlight the severity of 
climate change, and the new President of the USA has expressed 
his aim to recommit to the Paris Agreement and ramp up global 
climate ambition. Consumers are also increasingly looking for 
sustainably produced products. Recent studies show that 35 per 
cent of global consumers are willing to trade up for a sustainable 
product 1).

INCREASiNG wORLD POPULATiON 
By 2050, the world population is expected to have increased 
to 9.7 billion people 2). Half of the growth is expected to  
occur in Africa, and Asia is expected to be the second largest 
contributor with 0.9 billion people. Especially the middle class 
is growing rapidly in Asia and moderately in Africa. The rapidly 
growing world population will challenge the global food 
supply.

INCREASiNG ONLiNE CHANNEL 
AND DiGiTALiSATiON
Covid-19	has	accelerated	the	channel	shift	towards	e-commerce	
and discounters across countries and categories. Online 
consumer bases have increased on average by 30 per cent in
food and household categories across markets 3). In addition to 
the	e-commerce	trend,	digitalisation	is	swiftly	penetrating	all	
other business areas, putting increasing pressure on Arla’s 
speed of adaptation to stay competitive.

In Arla, we want to be part of the solution driving the 
sustainability agenda in the dairy industry and 
creating value through sustainable dairy. We have set 
the bar high with our Stronger Planet – Stronger 
People strategy and an ambition of becoming carbon 
net zero by 2050, and we constantly challenge 
ourselves	to	find	new	ways	of	accelerating	our	
sustainability journey.

As a part of our Stronger Planet – Stronger People 
sustainability strategy, Arla is committed to be part 
of the solution of feeding the world. We have strength-
ened	our	focus	on	offering	affordable	nutrition	in	
selected	international	markets,	e.g.	our	affordable	and	
healthy nutrition for infants and toddlers, Baby&ME 
organic, was introduced in emerging markets in the 
Middle East. We also support local dairy development  
in emerging markets.

In Arla, we have responded quickly to the accelerated 
digital trends. Building on our strong partnerships in the  
grocery sector, we have launched various initiatives in  
e-commerce, including investments in technology across 
e-commerce sales and digital marketing. Our ambition is 
that 10 per cent of sales across Europe come from online 
by	2025.	We	have	also	launched	significant	initiatives	
within supply chain and core business processes, for 
example	digital	robots	and	artificial	intelligence.

D
N
E
R
T

E
S
N
O
P
S
E
R

19  ARLA FOODS  ANNUAL REPORT 2020

1) McKinsey 2017-2020 Global Sentiment Survey
2) UN World Population Prospects 2019
3) McKinsey & Company Covid-19 consumer pulse survey, March-September 2020

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DEALING wITH bRExIT

Since	the	Brexit	vote	in	2016,	Arla	has	advocated	for	a	trade	deal	which	supports	tariff-free	trade	in	dairy,	and	we	welcome	
that	the	UK	government	and	the	EU	finally	came	to	an	agreement	at	the	very	end	of	2020.	However,	whereas	zero	tariffs	 
and	quotas	are	good	news,	the	non-tariff	barriers	within	the	deal	will	create	friction	resulting	in	additional	complexity	and	
cost. Having prepared for this scenario for four and a half years, we have plans in place to mitigate these impacts in close 
collaboration with our customers and suppliers, and we face the challenges posed by Brexit from a position of strength 
with a fundamentally resilient and agile UK business.

cause	significant	disruption.	We	have	plans	in	place	
to deal with this, and we are in continuous dialogue 
with our customers and suppliers about further 
mitigation measures.

Our Brexit Task Force will continue to coordinate 
our response as we navigate the unfolding of the 
new EU/UK trading relationship. We will also be 
monitoring the UK and EU dairy markets and 
currency situation carefully and be ready to 
respond as necessary.

As seen during Covid-19, our organisation is set up 
to be agile and deal with uncertainty, and we will 
use our resilience and agility also to face the 
challenges posed by Brexit.

Our UK business
Our UK business currently accounts for 26 per  
cent of our revenue and is one of the drivers of our 
branded growth. Hence, it is very important for Arla 
that our products and employees can move freely 
from and to the UK. Some of the successful brands 
in the UK market, including Lurpak®, Arla® Skyr and 
Lactofree, are imported to the UK, while some 
Castello® products are exported from the UK.

Brexit impacts in 2020
In 2020, the uncertainties caused by Brexit were 
offset	by	Covid-19,	which	caused	solid	branded	
growth in the UK due to increased lunching and 
cooking at home. The UK business proved its 
resilience during the pandemic and is operationally 
ready to deal with the volatility caused by Brexit.

Expected future impacts and  
mitigation plans
With a trade deal, Arla’s UK business is much 
stronger than with no deal.  However, as the UK 
has	left	the	EU	Single	Market	and	Customs	Union	
there	will	be	additional	administration,	form	filling	
and controls of the products we import and export, 
and possible delays at ports and borders may 

ARLA iN THE UK

Revenue, EURb
2.7

Total assets, EURm
958

Share	of	the	inflow	of	raw	milk	from	owners
26%

Number of farmers in the UK
2,241

Number of employees in the UK
3,362 1) 

Number of production and packaging facilities
10

Key brands
Lurpak®, Arla® Skyr and Lactofree, Castello®

20  ARLA FOODS  ANNUAL REPORT 2020

1) Full-Time Equivalents (FTE)

 
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ESSENTiAL bUSiNESS 
PRiORiTiES fOR 2020

Arla’s essential business priorities are the annual focal points on the Good Growth 
2020 journey. They are set by our Executive Management Team and approved by 
the Board of Directors. We follow up on our progress on a monthly basis.

DELiVER CALCiUM 
TRANSfORMATiON

SUCCEED wiTH 
COMMERCiAL PRiORiTiES

bUiLD STRONG CUSTOMER 
PARTNERSHiP AND GROw

DRiVE CORE bRANDS 
AND bOOST iNNOVATiON

 Maintain momentum of ongoing 
projects

  Keep delivering supply chain savings

   Anchor the transformation 
 beyond 2021

 Maintain growth momentum in 
markets such as China, Nigeria, 
SEA and MENA

 Strengthen our European market 
and brand positions

   Minimise any negative impacts of Brexit

 Deliver improved service levels

 Improve innovation impact 

 Overproportionately grow 
branded volumes with our 
top customers

 Deliver big bets for our strategic 
brands

 Launch plant-based concept 
in Europe

GROw ARLA fOODS 
INGREDiENTS

TAKE LEAD AND ExECUTE 
SUSTAiNAbiLiTY AGENDA

COViD-19 ADDiTiONS 
iN HALf-YEAR REPORT

  Secure the growth of early life 
nutrition products in China

 Grow value-added segment

 Accelerate climate performance  
at farm level with Climate Check 
programme

  Keep the business running 
and performing during 
Covid-19

 Support branded growth with health 
and packaging innovations

  Adapting to new reality and 
planning ahead

ExCiTE OUR PEOPLE  
AbOUT THE fUTURE  
DiRECTiON Of ARLA

 Improve employee engagement

 Excite employees about our 
strategy beyond 2020

Target achieved 

  Trend on track   

21  ARLA FOODS  ANNUAL REPORT 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OUR bRANDS & 
COMMERCiAL 
SEGMENTS

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bRANDS

Our brands are at the heart of our business and drove overall strong growth in 2020. Given the challenging 
conditions due to Covid-19, our brand teams quickly adapted to the new reality and changing consumer 
behaviour. Strong digital mindsets and creative campaigning were imperative to embracing the changes and 
turning them into commercial opportunities.

STRONG ARLA SUPPLY CHAiN SUPPORTED 
LURPAK® GROwTH Of 15 PER CENT
2020 was another record-breaking year for Lurpak®, breaking last 
year’s record of 300 million packs of butter and spreads sold by an 
additional 45 million packs. The growth can primarily be explained by 
high consumer loyalty to trusted brands and increased in-home 
lunching and cooking due to Covid-19 restrictions. To satisfy this 
massively increased demand the entire Arla supply chain did a 
remarkable	job.	The	global	planning	team	needed	to	find	more	Danish	
cream than ever before, procurement needed to source 15 per cent 
more packaging materials without notice, and our Holstebro Dairy 
needed to step up production and shipments to unprecedented 
numbers.	2020	was	a	true	example	of	the	fantastic	team	efforts	we	
have seen all over Arla in this unusual year.

ARLA® bRAND GREw AND fURTHER  
STRENGTHENED SUSTAiNAbiLiTY TRAiT
Overall, the Arla® brand had a strong year with branded growth of 3.0 
per	cent,	driven	by	increasing	retail	sales,	which	more	than	offset	the	drop	
in foodservice. The continued strong focus on animal welfare earned 
the Arla® brand 2 out of 3 hearts on Arla 24 milk in the Danish 
governmental animal welfare label ‘Better animal welfare’. As part of 
Arla’s commitment to become carbon net zero by 2050, the Arla® 
brand launched carbon reduced and recyclable packaging solutions, 
and introduced carbon compensated milk in Denmark. Furthermore, 
the Arla® brand continued to build a premium organic position in 
overseas markets like China and the Middle East, while gaining market 
shares	for	affordable	nutrition	in	emerging	markets	like	Nigeria,	Senegal,	
Ghana and Bangladesh.

CELEbRATiNG TEN YEAR ANNiVERSARY 
wiTH STARbUCKS™
In 2020, we celebrated 10 years of cooperation with the American 
coffee	brand	Starbucks™	where	Arla	manufactures,	distributes	and
markets	Starbucks™	branded	premium	ready-to-drink	coffee	beverages	
in Europe, the Middle East and North Africa. A highly successful 
journey starting with 7 million units sold in 2010 and ending 2020 
with close to 150 million units sold. Despite early concerns that less 
on-the-go	coffee	occasions	due	to	Covid-19	would	reduce	Starbucks’™	
performance, we have witnessed very strong double-digit growth 
mainly driven by our core markets in Europe and the UK. We constantly 
follow the changing consumer trends, and in 2020, we launched two 
additions to our plant-based range; Starbucks’™ Chilled Classics oat 
and	coconut	iced	coffee.

23  ARLA FOODS  ANNUAL REPORT 2020

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bRANDS (CONTiNUED)

PUCK® IMPROVED POSITION  
iN SAUDi ARAbiA
In 2020, with revenue exceeding EUR 400 million in MENA, our 
strong Middle East brand, Puck®	solidified	its	brand	power	and	brand	
share. This was a result of the household brand’s ability to quickly 
adjust to the new consumer demand and inspire consumers through 
online channels. With a special focus on supporting and inspiring 
mothers to provide for a festive Ramadan despite the challenges 
caused by the pandemic, Puck® launched the ‘Moms CAN’ campaign 
reaching thousands of women.

KRAfT® GREw REMARKAbLY  
IN THE MENA REGION
In	May	2019,	the	Kraft® portfolio was added to our Arla Middle East 
and North Africa (MENA) business and delivered strong results  
during	the	first	year.	With	our	strong	market	presence	in	MENA	and	
exceptionally high front line power, combined with an increased 
digital	focus,	Kraft®	was	relaunched	in	the	region	with	the	“Kraft	it!”	
campaign.	Consumers	welcomed	the	’new’	Kraft® brand, and sales 
really started picking up.

CASTELLO’S ‘fEED YOUR SENSES’ DiGiTAL CAMPAiGN 
ENGAGED OVER 30 MiLLiON PEOPLE GLObALLY
As a response to people increasingly searching the internet for food 
inspiration during Covid-19, Castello® ramped up the digital ‘Feed your 
senses’ campaign and met consumers head on with a bunch of digital 
content. On top of this, a new global content partnership with the food 
content platform ‘Tastemade’ was launched in 6 markets, taking 
Castello® to a more millennial audience. As a result, Castello® more 
than tripled the number of people it engaged with compared to last 
year. Year on year, the digital campaign, supported by strong promotions 
and in-store activation, has driven solid growth in the pre-packed 
cheese business, which is now above 6 per cent.

24  ARLA FOODS  ANNUAL REPORT 2020

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Our Consolidated Environmental, Social and Governance Data 

EUROPE

Our European commercial segment delivered record-high branded growth of 5.9 per cent in a year of extreme 
Covid-19	volatility	in	the	market.	Growth	was	driven	by	significantly	increased	in-home	consumption	and	 
e-commerce sales with 9.5 per cent strategic branded volume driven revenue growth in retail, which more than 
compensated the foodservice reduction following lock-downs during the year. Growth was driven in particular  
by the Arla® brand with 3.4 per cent, Lurpak® with 15.9 per cent and Starbucks™ with 32.4 per cent. The Calcium 
transformation journey continued to strengthen our competitiveness in Europe.

Revenue,  
EURm

6,413

2019: 6,353

Strategic branded volume 
driven revenue growth

Brand share,  
EURm

Revenue split by country, 
2020

5.9%

2019:	2.9%

54.1%

2019:	53%

STRATEGiC bRANDED VOLUME DRiVEN 
REVENUE GROwTH bY COUNTRY

         UK  

13.1%

2019: 8.8%

         Germany  

7.1%

2019: 2.6%

         Denmark  

5.1%

2019: 0.4%

         Sweden  

                            NL, B, F 

         Finland  

2.5%

2019:	0.7%

9.8%

2019:	5.2%

-7.3%

2019: 3.2%

25  ARLA FOODS  ANNUAL REPORT 2020

5%

5%

37%

16%

16%

21%

   UK
  Sweden
  Germany
  Denmark
   Netherlands, 
Belgium and France
   Finland

2020 2019
37% 36%
21% 21%
16% 17%
16% 16%

5%
5%

5%
5%

“2020 wAS iNDEED A SPECiAL 
bUT POSiTiVE YEAR fOR OUR 
COMMERCiAL EUROPEAN 
bUSiNESS. COViD-19 HAD A 
HiGH iMPACT ON THE DAiRY 
MARKET, AND wE MANAGED THE 
SiGNifiCANT CHANGES wELL. 
bASED ON ExCELLENT wORK 
fROM ALL EMPLOYEES ACROSS 
fUNCTiONS wE STRENGTHENED 
OUR bUSiNESS wiTH RECORD-
HiGH bRANDED GROwTH, 
MARKET SHARE GAiNS AND 
STRONG CUSTOMER SERViCE 
DURiNG A VERY VOLATiLE 
YEAR.”

Peter Giørtz-Carlsen, 
Member of the Executive Board,  
and	Chief	Commercial	Officer,	Europe	

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

EUROPE (CONTiNUED)

  DENMARK 

  UK 

The branded business continued to grow in 2020, resulting in 
revenue	of	EUR	998	million.	Covid-19	had	a	significant	impact	on	our	
channel mix with higher consumption in retail while our foodservice 
declined. We strengthened the milk category by launching our 
‘Animal Welfare’ concept with 2 hearts on all Arla24 milk, and we 
continued our sustainability journey by introducing Climate Checks 
on	all	farms,	reducing	waste,	and	launching	CO₂e	neutral	organic	milk.	
During the uncertain Covid-19 times, strong cooperation across the full 
supply chain supported all our customers by securing products in a 
safe and timely way.

  SwEDEN

Against a backdrop of Covid-19 and the impacts on our foodservice 
channel, Arla Sweden delivered very satisfactory results in 2020 with 
total revenue of EUR 1,361 million. Almost all categories and brands 
delivered growth, particularly the Arla Köket®, Svensk Smör® and 
Starbucks™ brands. In the context of an exceptional working 
environment, we succeeded in providing a seamless supply of 
nutritious dairy products to the Swedish consumers, whilst safeguarding 
the health and wellbeing of our colleagues. As part of Arla’s sustainability 
agenda, we introduced our Zero Vision for animal welfare initiative 
and launched animal welfare milk.

  fiNLAND

Our	sizeable	Finish	foodservice	was	significantly	impacted	by	Covid-19	
as lockdowns and increased in-home consumption resulted in lower 
sales. Contrary, we experienced growth across most main brands 
resulting in total revenue of EUR 314 million. In particular Arla Lempi® 
grew considerably as the naturality of the products and the sustainable 
packaging	continue	to	be	key	differentiators	for	our	consumers.	
Innovation is a continuous strong focus of the Finnish business and in 
2020, a new range of wellbeing yogurts, Arla Got Guts?, was launched.

Our UK market had an exceptional year of double digit branded  
growth driven by strong commercial execution and increased in-home 
consumption as a result of extended periods of Covid-19-related 
restricted living. Revenue in the UK was EUR 2,380 million. The Arla®, 
Lurpak® and Starbucks™ brands grew and consolidated their number 
one positions, while overall the business broke through GBP  
1.0	billion	branded	retail	sales	value	for	the	first	time.	In	addition,	our	
UK business proudly supported a number of charities providing food 
for the nation during these uncertain times, at the same time 
propelling our sustainability agenda with a number of innovative 
prototype solutions to better recycle farm waste.

  GERMANY

Germany had another year of strong branded growth with 
initiatives on key Arla sub-brands, in particular Arla Bio®, Arla® 
Kaergarden and Arla® Skyr. Several of these initiatives contributed 
to our sustainability agenda, e.g. removal of cup lids and launches 
of recyclable and carbon reduced packaging. Despite the impacts 
of Covid-19, we managed to handle increased customer demand 
well	due	to	tremendous	efforts	from	the	entire	supply	chain.	The	
decline in the foodservice business was compensated by high 
demand for especially cooking and milk products, both in private 
label and branded products. Total revenue was EUR 1,024 million.

  NETHERLANDS, bELGiUM AND fRANCE
Despite the challenges impacting 2020, Arla NL/BE/FR continued to 
deliver	significant	branded	revenue	growth	of	9.8	per	cent,	and	total	
revenue was EUR 336 million. Our key brands Arla®, including 
Organic, Lactofree and Skyr, and Melkunie®, including Protein and 
Breaker, all drove exceptional growth, most of them double digit.  
A strong marketing campaign to build Lurpak® as a leading brand was 
launched in the fourth quarter. Belgium continued delivering on 
growth with Arla® Skyr and Melkunie® Protein, while France was able 
to deliver growth with Arla Pro® despite the food service challenges 
caused by Covid-19.

26  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

INTERNATIONAL

In	a	year	influenced	by	Covid-19	and	a	weaker	oil	price,	our	international	segment	delivered	strong	strategic	
branded volume driven revenue growth of 11.6 per cent. Particularly the MENA region had an extraordinary 
year growing the branded revenue by 20.1 per cent. The Arla® brand grew modestly by 1.6 per cent, whereas 
Lurpak®, Puck® and Starbucks™ achieved very high growth rates of 12.2, 11.6 and 20.7 per cent respectively. 
Also	Kraft®	got	off	to	a	very	good	start	in	Arla	hands	growing	153.4	per	cent.	Despite	the	impacts	of	Covid-19,	
we continued to increase our focus on front line execution as well as to deliver on Arla’s sustainability agenda, 
engaging with our customers and partners throughout the business.

Revenue,  
EURm

1,975

2019: 1,802

Strategic branded volume 
driven revenue growth

Brand share
EURm

Revenue split by country, 
2020

11.6%

2019:	10.3%

86.3%

2019:	82.7%

7%

9%

9%

14%

38%

23%

   Middle East and 
North Africa
  Rest of world
  North America
  Southeast Asia
   China
   West Africa

2020 2019

38% 36%
23% 21%
14% 17%
9% 16%
5%
9%
5%
7%

“2020 wAS AN 
UNPRECEDENTED YEAR. 
COViD-19 bROUGHT NEw 
PERSPECTiVES TO THE wAY  
wE DO bUSiNESS, bUT DUE  
TO OUR fRONT LiNE fOCUS 
AND AN ExTRAORDiNARY 
CONTRibUTiON fROM OUR 
EMPLOYEES, wE MANAGED TO 
STRENGTHEN OUR bUSiNESS 
fURTHER THROUGH SOLID 
bRANDED GROwTH AND 
iNCREASiNG MARKET  
SHARES, wHiLE KEEPiNG  
OUR EMPLOYEES SAfE.”

Simon Stevens, 
Executive Vice President – International, 
and member of the Executive Management Team

STRATEGiC bRANDED VOLUME DRiVEN 
REVENUE GROwTH bY REGiON

Middle East and North Africa  

West Africa  

China  

20.1%

2019: 7.0%

-1.3%

2019: 22.6%

9.3%

2019: 61.9%

 Southeast Asia  

-3.3%

2019: 24.2%

 North America 

7.6%

2019: -4.1%

Rest of World  

9.5%

2019: 6.1%

27  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

INTERNATIONAL (CONTiNUED)

MiDDLE EAST AND NORTH AfRiCA 
Our strategic agenda in the Middle East and North Africa progressed 
ahead of expectations in 2020. Revenue grew by 17.5 per cent to  
record-high revenue of EUR 748 million in the region. The growth was 
mainly driven by our core brands Puck®, Lurpak®	and	Kraft®. At the 
same time, our biggest market Saudi Arabia posted unexpectedly high 
branded volume driven revenue growth of 26.9 per cent, and we also 
increased our market shares considerably in UAE and Kuwait in core 
categories. Keeping especially our front line sales force safe during 
Covid-19, we managed to operate at almost full capacity at all times, 
which turned out to be a big competitive advantage.

wEST AfRiCA
Despite a turbulent year with market lockdowns and economic downturn, 
we	grew	our	strategic	brands	across	West	Africa	and	managed	a	profit	
improvement through proactive price management. Revenue for the 
region grew by 8.6 per cent to EUR 133 million, mainly driven by Ghana 
and Senegal. The weakened oil price caused reductions in bulk volumes, 
but consumer products continued to grow. Devaluation of the Nigerian 
Naira was neutralised by active price management. We successfully entered 
into the evaporated milk segment in Senegal seeing good opportunities to 
grow products outside our main powder category across West Africa.

CHiNA
Our Chinese business performed well in 2020 with revenue growth  
of 24.3 per cent to EUR 190 million, primarily driven by the milk 
category. As expected, we did not grow exports of Early Life Nutrition 
products	after	a	year	of	high	sales	in	2019.	Through	our	partnership	
with Mengniu, cheese and butter export sales grew by 73 per cent. 
The successful launch of liquid Lurpak® contributed to the strong 
profit	and	growth	in	the	business.	

SOUTH EAST ASiA 
Indonesia was challenged by the impacts of Covid-19 and did not 
meet our expectations of growth, while other main markets in South 
East Asia increased revenue. Overall, revenue totalled EUR 171 
million, unchanged from last year. In Bangladesh, Dano® became  
the	number	one	dairy	brand	in	the	market	for	the	first	time	ever.	 
By	focusing	on	affordable	ranges	and	digital	ways	of	working	with	 
our	foodservice	customers	we	achieved	profitable	growth	of	 
18 per cent. In Indonesia, our Organic Early Life Nutrition launch  
was impacted by the challenges of building brand awareness and 
converting consumers during Covid-19.

NORTH AMERiCA
Despite	a	volatile	domestic	milk	price	and	significant	duty	increases	in	
the US, revenue increased by 6.2 prer cent to EUR 270 million in 
2020. The US saw a remarkable increase in consumer demand for 
Arla® brand products during Covid-19, and Canada saw a strong 
increase in the cooking assortment, driven by Apetina® and local 
brand Tre Stelle®.	This	more	than	offset	the	decline	in	foodservice	in	
both	countries.	Furthermore,	the	local	production	sites	benefitted	
from very high capacity utilisation and were at the same time able to 
limit the organisational impacts of the pandemic to a minimum.

REST Of wORLD
Rest of world, including Australia, Russia and Latin America, delivered 
strategic branded volume driven revenue growth of 9.5 per cent and 
total	revenue	of	EUR	463	million.	Covid-19	influenced	our	foodservice	
business negatively, whereas retail sales increased. The growth was 
driven by increased in-home consumption, which especially Lurpak® 
benefitted	from,	growing	by	16.8	per	cent.	Also	our	On-The-Go	
Starbucks™	Iced	Coffee	business	grew	by	23	per	cent	overall	with	
particularly high growth rates in Poland, Italy and Switzerland.

28  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

ARLA fOODS INGREDiENTS

2020	was	a	year	defined	by	fluctuating	and	unprecedented	market	dynamics	due	to	Covid-19.	While	Arla	Foods	 
Ingredients (AFI) increased the value-add ingredient business driven by growth in our pediatrics and medical nutrition
segments, the food segment and child nutrition manufacturing business delivered slightly below 2019 levels.

AFI’s performance in light of the pandemic
In spite of the Covid-19 pandemic, we managed to 
increase our value-add ingredient business 
compared to 2019, especially driven by growth within 
our Pediatrics and Medical Nutrition segments. 

Contrary, our ingredient sales in sports nutrition were 
affected	in	the	short	term	by	lockdown	of	gyms	in	
major markets leading to reduced demand for 
high-protein products like bars and ready-to-drinks. 
Our food business has been impacted by changing 
market conditions related to Covid-19. The child 
nutrition manufacturing business delivered slightly 
below 2019 levels, largely caused by delay in
customer’s new product launches.

Looking	ahead,	the	pandemic	has	intensified	a	
global focus on health, and with the specialised
nutritional	solutions	offered	by	AFI,	we	see	strong	
indications of further growth.

Product differentiation is key
Protein will continue to be a strong trend within the 
global food and nutrition industry, supported by a 
widespread understanding of protein’s distinctive 
role in health. High-quality proteins such as whey 
will remain key to a healthy future, and AFI will 
continue to deliver strong solutions to the market. 

AFI highlights in 2020
   New protein tower capacity came online at the 
Danmark	Protein	production	plant,	significantly	
increasing our protein capacity.
   Construction of our new Innovation Centre in  
Nr. Virum ran according to plan. The Innovation 
Centre will create the foundation for AFI’s 
development of new generations of products and 
technologies. It will operate in close cooperation 
with our key production site, Danmark Protein, and 
the customer-centric functions in AFI. The 
Innovation Centre will open in September 2021.
    Strong momentum within hydrolysates for the 
medical nutrition and infant formula market with 
exciting ongoing customer projects and  
a strong NPD pipeline. To continue the growth 
journey, we are investigating new potential 
investments within this area.
   China is, and will continue to be, a very important 
market both for our ingredient and Child 
Nutrition Manufacturing businesses. In 2020,  
we decided to strengthen our local presence in 
China to be closer to our customers and relevant 
decision-making bodies. 
   We have made very good progress on several 
important projects to increase our raw material 
supply and some of these are coming on stream 
in 2021. 

Focus on sustainable development
Arla has a strong sustainability agenda, and AFI 
aims to deliver on this through several focus areas, 
i.e. energy and water reduction.

“THE COViD-19 PANDEMiC 
HAS iNTENSifiED THE 
GLObAL fOCUS ON  
HEALTH, AND DESPiTE  
THE SHORT-TERM 
NEGATiVE iMPACTS ON 
OUR bUSiNESS, wE HAVE  
A STRONG iNNOVATiON 
PiPELiNE wHiCH wiLL 
DRiVE fUTURE GROwTH  
Of OUR bROAD RANGE  
Of SPECiALiSED 
NUTRiTiONAL PRODUCTS.”

Henrik Andersen
CEO, Arla Foods Ingredients

Revenue, 
EURm  

716

2019: 710

Growth of value- 
add products  

5.3%

2019:	9.4%

Value-add share 

73.7%

2019:	68.5%

Revenue split by segments

6%

29%

20%

17%

28%

    Food
  Pediatric Nutrition
  Health and performance
  Child Nutrition manufacturing
  Other

2020 2019
29% 30%
28% 25%
17%
17%
20% 22%
6%

6%

29  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

GLObAL INDUSTRY SALES 

The	flexibility	of	our	Global	Industry	Sales	business	model	enabled	us	to	quickly	shift	milk	volumes	from	Global	Industry	Sales	into	retail	to	meet	increasing	 
retail demand caused by Covid-19 and ensure delivery of food supplies. As a consequence, the share of milk solids sold by Global Industry Sales decreased  
by 2.3 percentage points compared to last year, but this was compensated by the higher volumes sold in our retail business. During 2020, we also succeeded  
in increasing the proportion of higher-value commodity products sold.

Revenue, 
EURm 

Total volume of bulk 
products (tonnes)   

1,541

362

2019: 1,662

2019:385

Global industry share   

22.7%

2019:	25.0%

Revenue split by segments

1%

6%

20%

33%

40%

2020
33%
40%
20%
6%
1%

2019
34%
36%
21%
6%
3%

   Raw milk
   Powder
   Cheese
   Butter
    Other

30  ARLA FOODS  ANNUAL REPORT 2020

of strategic investments in support of Global Industry 
Sales has meant that the proportion of higher-value 
commodity products sold has started to increase.  In 
2020,	mozzarella,	the	first	of	our	strategic	invest-
ments to come on stream, represented approximately 
18.5 per cent of volume (12.5 per cent of sales), up by 
5.3 percentage points on last year. 

Unstable commodity markets
Highly	affected	by	the	pandemic,	the	global	
commodity markets were volatile in 2020. The start 
of the year showed strong global demand and rising 
prices across all categories, but this came to a halt  
in	March	when	first	export-related	logistics	issues	
followed by lockdowns resulted in short-term 
disruption in supply chains. This caused a sharp price 
collapse, but in the third quarter of 2020, prices 
recovered to slightly below 2019 levels and remained 
stable until the last quarter of the year.

Towards the end of 2020, the second round of 
lockdowns caused understandable hesitation in 
the market and prices started to weaken again, 
particularly in the mozarella category, which is 
especially impacted by foodservice restrictions.

In addition to our main sales channels, Arla conducts 
business-to-business sales to other companies for use 
in their production, as well as industry sales of cheese, 
milk powder and butter. We refer to these activities as 
Global Industry Sales (formerly referred to as ‘Trading’). 

Flexible business model proved valuable
Our Global Industry Sales business model allows us to 
manage seasonal and regional variability in owner 
milk production and balance our milk throughout the 
year, while it provides the capacity and capability for 
our farmer members to grow. 

When the initial Covid-19 lockdowns caused 
significant	uplifts	in	retail	demand	across	all	countries,		
the	flexibility	of	our	business	model	enabled	us	to	
ensure that we had enough milk to produce the 
branded and retail products needed to meet the 
increased and very volatile demand.

Reduced revenue due to  
changing market conditions
As a result of the increased demand from the retail 
business the overall share of milk solids sold by  
our Global Industry Sales fell from 25.0 per cent  
last year to 22.7 per cent in 2020, equivalent to 
approximately 360,000 tonnes of product. As a result 
of this volume reduction as well as the general market 
conditions caused by the pandemic, revenue 
declined to EUR 1,541 million from EUR 1,662 
million, and now represents 14.2 per cent of Arla’s 
total revenue. Despite these declines, our programme 

“THE GLObAL PANDEMiC 
HAS DEMONSTRATED THE 
iMPORTANCE AND AGiLiTY 
Of GLObAL INDUSTRY 
SALES AS wE wERE AbLE 
TO MANAGE THE MiLK 
bALANCE TO HANDLE THE 
ExTREMELY VOLATiLE 
CONSUMER DEMAND 
wHiLST ENSURiNG THAT 
wE CONTiNUED TO ADD 
VALUE TO ALL MEMbER 
MiLK DELiVERED TO THE 
COOPERATiVE.”

Thomas Carstensen
Senior Vice President, Milk & Trading

European commodity prices 2019-2020 
(EURm)

4,500
4,000
3,500
3,000
2,500
2,000
1,500

Q1
2019

Q2
2019

Q3
2019

Q4
2019

Q1
2020

Q2
2020

Q3
2020

Q4
2020

  SMP 
  Yellow Cheese 

  WMP 

  Butter 
  Mozzarella

 
 
 
 
OUR 
RESPONSIbILITY

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

SUSTAiNAbiLiTY 
STRATEGY

The global population in need of nutritious food is growing and the Earth’s  
ecosystems are already under pressure. We take responsibility for moving dairy 
production and consumption in a more sustainable direction now and for  
future generations.

STRONGER PLANET
Improving the environment 
for future generations

STRONGER PEOPLE
Increasing access to healthy dairy nutrition 
and inspiring good food habits

Farm

Operation

Logistics

Packaging

Food 
waste

Health

Inspiration

Inter-
national 
dairy 
develop-
ment

CODE Of CONDUCT
Supporting the realisation of the Sustainable Development Goals (SDGs)

Our new sustainability strategy, launched in 2019, 
focuses on improving the environment for future 
generations, and increasing access to healthy dairy 
nutrition and inspiring good food habits. The 
strategy is founded on our commitments to 
respect human rights and ensure responsible 
business practices across our markets. 

Arla contributes to the realisation of the UN’s 
Sustainable Development Goals (SDGs). The SDGs 
are closely linked and we know that we have an 
influence	on	all	of	them	through	our	general	
business	practices	and	commitments,	as	defined	in	
our Code of Conduct. Our prioritised focus is on the 
SDGs relating to food, environment and climate. 
They are linked directly to our value chain, as this is 
where we could have the biggest positive impact 
and carefully address the potential negative impact.

In this report we provide our Consolidated 
Environmental, Social and Governance data on 
selected KPIs. Moreover, we elaborate on some of 
our major Stronger Planet - Stronger People 
achievements in 2020, including Climate Checks 
on farms, strengthened animal welfare schemes as 
well as our commitment to support dairy production 
in emerging markets.

   For the statutory reporting on §99a, we refer to our 
Corporate Responsibility Report 2020.

32  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

ENViRONMENTAL 
AMbiTiON

Together with our 9,406 farmer owners we launched our ambitious climate targets in March 2019. The ambition is to become 
carbon net zero by 2050 and to reach our Science Based Targets by 2030, reducing scope 1 and 2 emissions by 30 per cent in 
absolute terms, and scope 3 emissions by 30 per cent per kilo milk. The Science Based Targets are aligned with climate science 
and	define	a	clear	path	to	further	improve	Arla’s	climate	performance.

OUR AMbiTiON COVERS THREE THEMES

TO REACH OUR GOALS wE wiLL fOCUS ON THREE AREAS

Better climate

Clean air & water

More nature

Farms

Production

Packaging and food waste

Nitrogen and phosphorus 
cycles in balance

Increased biodiversity
and access to nature

  Optimised feed for cows
   Optimised use of manure and 
fertilizer
   Boosted carbon capture in the 
soil on farms

	 		Improve	efficiency	in	energy	
and fuel use
    Increase share of renewable 
energy and fuels
    New technologies

   Improve packaging 

recyclability

   Increase use of recycled 
materials and reduce use of 
virgin plastics
  Reduce food waste

wHERE DO OUR EMiSSiONS COME fROM?

Scope 1
3%

Farms

Transport

Production and offices

Transport

Waste management

Scope 3 
96%

Scope 2
1%

33  ARLA FOODS  ANNUAL REPORT 2020

Scope 1 emissions relate to the activities under our direct control. 
They include transport using Arla’s vehicles, and emissions from Arla’s 
production facilities. 

Scope 2 emissions are the indirect emissions caused by the energy 
that Arla purchases, i.e. electricity, steam, heating or cooling.

Scope 3 emissions are the indirect emissions from purchased goods 
and services (e.g raw milk from our owners, packaging and external 
transport), but also from waste handling (eg. recycling) at our sites.

	 		Read	more	about	our	efforts	to	reduce	our	carbon	footprint	 
on page 34.

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

CLIMATE CHECKS 
ON fARMS

In Arla, we acknowledge our responsibility to reduce our environmental 
footprint as much as possible, and together with our farmer owners we have 
set ambitious reduction targets accepted by Science Based Targets for 2030 
and a carbon net zero ambition for 2050. In 2020, we implemented our global 
Climate Check tool on 93 per cent of our owners’ farms, enabling us to build 
one	of	the	world’s	largest	sets	of	externally	verified	dairy	farming	climate	data.

Our farmer owners produce milk with a climate 
impact per kilo milk of about half the world  
average 1). However, we continuously work 
together with our owners to reduce farm level 
emissions even further to reach our 2030 and 
2050 climate targets.

In 2019, we introduced our new global Climate 
Check tool, which we continued to roll out in 2020. 
It has now been implemented by 93 per cent of our 
active farmer owners covering 96 per cent of our 
owner milk volume. The tool helps farmers to 
identify emissions on the farm, providing a clear 
picture of the actions they can take to reduce 
emissions further. To reach our 2030 target, farmer 
owners must reduce emissions by an average of  
3 per cent annually. 

All our farmer owners provide information covering 
aspects like herd size, housing, milk volumes, feed 
usage and feed production, energy and fuel usage 
and renewable energy production. The data is 
audited by an external advisor who visits the farm 
to also point out areas where the farmer is doing 
well, and to give detailed advice on action plans to  

improve	efficiency	and	reduce	emissions	and	the	
environ mental impact.

With	this	externally	verified	dairy	farming	climate	
data set, Arla is also building a solid foundation for 
benchmarking and knowledge sharing across the 
dairy industry. During 2020, we were in close 
dialogue with our farmer owners and key stake-
holders, such as farm advisory experts, to collect 
feedback and advice on how to improve and 
strengthen the assessments even further.

Farmer owners who signed up for the Climate 
Check	programme	in	2020	were	paid	a	financial	
incentive of EUR-cent 1.0 per kilo of milk. Covid-19 
caused a delay in conducting the Climate Checks, 
but by the end of March 2021, all Arla farmers who 
signed up for the Climate Check programme are 
estimated to have completed a Climate Check. 

Go	to	page	124	to	read	more	about	our	CO₂e	
emissions. Visit our Responsibility Report to read 
more about Climate Checks.

CLiMATE CHECKS
Areas measured in the Climate Checks:

Number of 
animals

Feed 
composition

Crop 
production

Use of 
fertilizer

Manure 
handling

Use of 
electricity, fuel 
and renewable 
energy

Arla is involved in developing an 
international standard for carbon 
sequestration (capturing and storing 
carbon in the soil), which will be 
piloted on Arla farms in 2021.

34  ARLA FOODS  ANNUAL REPORT 2020

1) the Food and Agriculture Organization of the United Nations and Global Dairy Platform, 2019

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

fACiLiTATiNG bETTER  
ANiMAL wELfARE

In Arla, we strongly believe that all animals should be treated well. Animal welfare and sustainable milk production are two 
sides of the same coin: Healthy cows that are well cared for produce more milk in a more sustainable way. That makes it a  
key focus for Arla and our farmer owners to thoroughly monitor and constantly improve the health and welfare of our cows.

Our	efforts	towards	better	animal	welfare	are	coordinated	through	our	
Arlagården® platform. Arlagården® initially focused mainly on milk quality 
and food safety, but it has been expanded to include more and clearer 
standards, also for animal welfare, the environment and people on the 
farm,	to	reflect	our	priorities	as	well	as	the	ones	of	our	customers	and	
consumers. We have developed a comprehensive digital tool to more 
efficiently	and	transparently	conduct	and		align	assessments,	reporting	
and data utilisation across all seven owner countries. It is now mandatory 
for Arla’s cooperative farmers to assess their herds and facilities every 
three months and report the data in the new digital tool. 

Among the 120 questions that all of our 9,406 farmers in 2020 submitted 
data on, were questions covering housing, feeding, grazing and the 
general wellbeing of the cows. To have an even clearer picture of animal 
welfare on farms, Arla also gathers data from the National Herd Databases 
of our owner countries to obtain information concerning the average 
lifespan,	mortality	and	the	average	age	of	the	cows	at	first	calving.	

Farmers complete the animal welfare questionnaires based on their 
self-assessment and receive regular visits from auditors to validate all data 
submitted, including animal welfare questions. In 2020, the audit process 
was upgraded and harmonised across all owner countries to ensure that 
auditors follow the same procedure and standards everywhere. Each 
year, 30 per cent of all farms are audited. In 2020, we disclosed the 
percentage of farmer owners reporting on animal welfare, audited farms, 
and somatic cell count. Read more in the ESG note 1.4. From 2021, we 
will report the results of the animal welfare questionnaires from audited 
farms,	focusing	on	the	measures	we	find	the	most	important	to	work	with	
to improve animal welfare. We will also disclose the ratio of audited 
farmers complying with our animal welfare standards. 

35  ARLA FOODS  ANNUAL REPORT 2020

We measure the general wellbeing of the cows using four indicators developed 
based on scientific research into the most common dairy cattle issues.

Cows with good body condition Fit cows have the perfect amount 
of fat reserve on their bodies: not too little and not too much. Our 
farmers	determine	if	their	cows	are	fit	by	using	body	condition	scoring,	
which is a visual and tactile evaluation of the cows. They categorise the 
animal into three categories: normal, thin and very thin.

COwS wiTH GOOD 
bODY CONDiTiON

MObiLE 
COwS

CLEAN 
COwS

COwS wiTHOUT 
iNJURiES

Mobile cows walk without 
any problems, and have no 
pain in their legs and feet.  
If mobility is impaired, cows 
limp, which can be caused 
by a range of conditions, 
like disease, poor manage-
ment and environmental 
factors. Farmers categorise 
the cows into three 
categories: normal, slightly 
lame, and obviously lame.

Clean cows have a lower 
risk of being infected by 
disease. Farmers assess the 
cleanness of the cows by 
looking at the size of dirt  
and muck patches on their 
bodies and categorise the cows into three  
categories: normal (clean), slightly dirty and dirty. 

Cows without injuries An injury on a cow can 
be a lump, bump, ulcer, sore or coloured area 
on the skin. Farmers categorise the cows into 
three categories: normal (without injuries), with 
small injuries, and with bigger injuries.

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

INTERNATIONAL DAIRY 
DEVELOPMENT

Contributing to the development of a sustainable and commercially viable dairy sector, improving farmer capacity and providing 
nutritious food to a growing population in selected emerging markets is a key priority to Arla. Despite delays caused by  
Covid-19, we continued to strengthen our partnerships in 2020, and we have now enrolled 1,000 farmers in our programmes.

As part of our ‘Stronger Planet – Stronger People’ 
sustainability strategy, we engage in partnerships 
to  support national dairy sector development in 
emerging markets. Through these strategic 
cross-sectorial partnerships we work to promote 
sustainable dairy production, enhance food safety 
and quality, improve food security and provide 
access	to	affordable	nutrition	for	low-income	
consumers. Despite delays in the implementation 
of our programmes across all countries, we 
managed to reach our 2020 target of having 
enrolled 1,000 farmers in our programmes.

ADVANCiNG LOCAL DAiRY  
DEVELOPMENT iN NiGERiA
By 2050, Nigeria’s population will be twice as big as 
it is today reaching nearly 400 million people, which 
means that the demand for nutritious food is 
increasing rapidly . Since 2015, Arla has been the 
lead commercial partner in the cross-sectorial “Milky 
Way	Partnership	in	Nigeria”	with	among	others	the	
Danish Agricultural and Food Council/SEGES, CARE 
Denmark and Nigerian based NGOs, supported by 
the	Danish	Ministry	of	Foreign	Affairs.

The Milky Way Partnership has reached more than 
400 farmers, but one of the most challenging parts 
of	the	project	is	to	reach	a	sufficient	volume	of	milk	
intake. During 2020, focus was on capacity building 

of	local	farmers	as	well	as	adjusted	off-take	
arrangements and new partnerships to increase the 
number of farmers enrolled. Among others, the 
Milky Way Partnership programme was scaled up 
through its participation in the public private 
DAMAU Household Milk Farm Project with Kaduna 
State Government with the aim of settling 1,000 
farm households in a 9,000 hectare area by 
providing infrastructure and three imported cows 
for each farmer. Arla also signed an agreement with 
SAHEL Consulting under the Melinda and Bill Gates 
Foundation to enrol additional 600 households 
from surrounding farm clusters in Kaduna State. 

SUPPORTiNG THE LOCAL  
DAiRY SECTOR iN INDONESiA
One of the largest challenges in the Indonesian 
dairy sector is the dairy milk production shortage  
in terms of quality and quantity, to meet the 
increasing consumer demand. Since 2018, Arla  
has worked together with our Joint Venture partner, 
Indolakto, and one of the largest local dairy 
cooperatives in Indonesia, KPSP Setia Kawan, 
setting up a calf rearing centre in East Java. The 
rearing centre rears calves into high quality cows 
through good rearing practice and sells them at a 
fair price to local farmers, who also receive training 
in good dairy farming practices. This way, local 
farmers can have access to high quality cows, 

36  ARLA FOODS  ANNUAL REPORT 2020

which are guaranteed to produce a high quantity of 
milk and provide more income for a living.

Today, the rearing centre is a separate business unit 
of the cooperative, which aims to provide sustainable 
income from selling cows.  During 2020, it provided 
more than 60 high quality cows to local farmers, 15 
per cent cheaper compared to the usual market 

price, while still creating a commercially sustainable 
social enterprise independent of external funding. 
This was despite the reduced purchasing power 
during	the	first	half	of	2020	due	to	the	impacts	of	
Covid-19.

   Read more about our international  
dairy projects in emerging markets in our  
Responsibility Report 2020.

OUR 
GOVERNANCE

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

GOVERNANCE fRAMEwORK

Arla is a cooperative owned by 9,406 
dairy farmers in seven countries. 
Ensuring that all of our owners are 
able to raise their voice and seek 
consensus and representation for their 
opinions is essential in a trustworthy 
and successful cooperative.  Our 
owners elect members to the Board 
of Representatives, which in turn 
elects the Board of Directors. The 
company’s governance is shared 
between these elected bodies and 
the Executive Management Team.

Members of the Board of Representa-
tives are elected for a period of two 
years. The democratic process leading 
up to elections is challenged in  
the online format, thus the BoR has 
decided to postpone the 2021  
elections to 2022.

38  ARLA FOODS  ANNUAL REPORT 2020

COOPERATiVE 
GOVERNANCE

OwNERS

OwNER NATiONALiTiES
9,406 dairy farmers

DK

SE

LUX

DE

BE

NL

UK

LOCAL  
REPRESENTATiVES

OUR bOARD 
AND COUNCiLS

CORPORATE 
GOVERNANCE

DiSTRiCTS

REGiONS

bOARD Of REPRESENTATiVES
175 owners +12 employee representatives

77 DK members

50 SE members

23 CE members

25 UK members

Area council

Area council

bOARD Of DIRECTORS
15 owners +3 employee representatives 
+ 2 external advisors

Area
council

Area council

ExECUTiVE bOARD
CEO + CCO

ExECUTiVE MANAGEMENT TEAM
Executive	Board	+	5	officers

20,020 EMPLOYEES

Management Review 

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Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

GOVERNANCE fRAMEwORK (CONTiNUED)

COOPERATiVE 
GOVERNANCE

Arla’s democratic structure gives decision-making 
authority to the Board of Directors (BoD) and to the 
Board of Representatives (BoR). Their primary tasks 
are to develop the ownership base, safeguard the 
cooperative democracy, embed decisions and 
develop leadership competencies amongst farmer 
owners, and set the overall strategic direction for Arla. 

Owners
In 2020, 9,406 milk producers in Sweden, Denmark, 
Germany, the UK, Belgium, Netherlands and 
Luxemburg were the joint owners of Arla. Last year, 
the cooperative had 9,759 joint owners. The decline 
in the number of farmers is partly due to farmers 
who stopped producing milk, or sold their business 
to another member, and to a lesser extent due to 
famers resigning to supply another dairy company. 

This decline is in line with the trend seen in the 
whole dairy sector over a number of years. All 
cooperative owners have the opportunity to 
influence	significant	decisions.	

the BoR has decided to postpone the 2021 elections 
to 2022. The BoR makes decisions including 
appropriation	of	profit	for	the	year	and	elects	the	BoD.	
The BoR meets at least twice a year.

District councils
Each year, cooperative owners convene for a local 
annual assembly in their respective countries to 
ensure	the	democratic	influence	of	the	cooperative	
owners in the owner countries. The members in the 
district elect members to represent their district on 
the BoR.

Board of Representatives
The BoR is the supreme decision-making body 
comprising 187 members, of whom 175 are 
cooperative owners, and 12 are employee represent-
atives. Owner representatives are elected every other 
year in odd years. The democratic process leading up 
to elections is challenged in the online format, thus 

Board of Directors
Appointed by the BoR, the BoD is responsible for 
strategic direction setting, monitoring the company’s 
activities and asset management, maintaining the 
accounts satisfactorily and appointing the Executive 
Board. The BoD is also responsible for ensuring that 
Arla is managed in the best interest of the farmer 
owners and making decisions concerning the 
ownership structure. They also take care of other 
stakeholders’ interests in the company: lenders, 
investors in bond instruments and employees, 
among others. 

The BoD consists of 15 elected farmer owners, three 
employee representatives and two external advisors. 
In the 2019 election cycle, four new elected 
members joined the BoD, and two external 
members were also appointed to ensure that the 
BoD’s skill set covers all important areas for leading 
an international business. The composition of the 
elected	members	of	the	BoD	reflects	Arla’s	
ownership structure across the countries.

Area councils
Arla has four area councils that are sub-committees 
of the BoD and consist of members of the BoD, as 
well as members of the BoR. The area councils are 
established in the four democratic areas: Sweden, 
Denmark, Central Europe and the UK to take care of 
matters of special interest to the farmer owners in 
each geographic area.

CORPORATE 
GOVERNANCE

Corporate governance in Arla is shared between 
the Executive Board and the Board of Directors 
(BoD).	Together	they	define	and	ensure	adherence	
to the company’s strategic direction, organise and 
manage the company, supervise management and 
ensure compliance. 

Executive Board
The Executive Board, appointed by the Board of 
Directors, is responsible for managing the company, 

ensuring the proper long-term growth of the 
company from a global perspective, driving the 
strategic direction, following up on targets for the 
year	and	defining	company	policies,	while	striving	for	
a sustainable increase in company value. Further-
more, the Executive Board ensures appropriate risk 
management and risk controlling, as well as 
compliance with statutory regulations and internal 
guidelines. The Executive Board is usually comprised 
of the CEO and another member of the Executive 
Management Team. From 1 February 2019, Chief 
Commercial	Officer	for	Europe,	Peter	Giørtz-Carlsen	
was appointed to the Executive Board.

Executive Management Team
The Executive Management Team (EMT) is 
appointed by the Executive Board. The EMT is 
responsible for Arla’s day-to-day business 
operations, preparing strategies and planning the 
future operating structure. The EMT consists of 
the Executive Board plus four functional experts 
and one commercial leader. The functional 
experts cover the management areas of Finance, 
IT and Legal (CFO), Marketing and Innovation 
(CMO), Human Resources (CHRO), and Supply 
Chain (CSO); while the commercial leader is 
responsible for our international commercial 

segment. The members of the EMT keep each 
other	informed	on	all	significant	developments	in	
their business area and align on all cross-function-
al measures. 

Employees
Arla has 20,020 full-time equivalents (FTE) globally, 
compared to 19,174 last year. Our employees are 
represented by three members in the BoD and 12 
members in the BoR.

39  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

DIVERSITY  
AND INCLUSION

In Arla, we believe that diversity and inclusion are imperative to the success of our business as we know  
that	a	diverse	and	inclusive	workforce	generates	innovation	and	stronger	results.	Our	definition	is	broad	 
as we look at both gender, nationality, age but also diversity of thought and values. 

Our strategic principles
To secure a stronger leadership pipeline and improve opportunities 
for all to advance, we aim for no more than 70 per cent of the same 
gender, nationality and age respectively in any given team. We 
welcome multiple generations in our workforce with attractive 
working conditions, but recognise that within some lines of work, 
especially	our	blue	collar	workforce,	we	often	face	a	less	diverse	
supply	of	labour,	which	makes	it	difficult	to	reach	our	aim.	Our	
strategic principles are embedded and unfolded in all our processes 
and	priorities,	enabling	us	to	recognise	and	harvest	the	benefits	of	
diversity and inclusion. 

Competency development
We	offer	training	to	our	people	managers	and	talent	acquisition	
partners regarding unconscious bias awareness, to promote unbiased 
selection and people assessment.

Recruitment
Hiring managers and talent acquisition partners must adhere to the 
systems,	structures	and	processes	defined	in	our	Global	Recruitment	
Policy to select the best candidate based on merit. We require all 
executives to be recruited from a pool of candidates which includes 
both genders and more than one nationality. To support a fair and 
unbiased hiring process, the talent acquisition partners are there to 
ensure compliance with the recruitment process and policy.

Fair pay
We	strive	to	offer	fair	and	competitive	remuneration	at	market	level	
and in line with local legislation, and have a structured approach to 
remuneration, ensuring that salaries are unbiased towards gender, 
age, seniority, tenure or nationality.

Talent programmes
Our	talents	are	identified,	deployed	and	developed	based	on	clear	and	
inclusive	definitions.	We	actively	seek	to	ensure	a	healthy	diversity	in	
our	talent	identification	when	selecting	candidates	to	create	a	diverse	
talent pipeline for the long term performance of Arla. 

Building and sustaining an internal community
In 2017, we established an international community called ‘The 
Diversity and Inclusion Network’ which is endorsed and supported by 
top	management.	This	community	offers	a	broad	range	of	activities,	
including discussion panels with external speakers, establishment of 
an internal discussion forum and interviews with internal role models. 

Monitoring
We are committed to report on our progress towards our long-term 
diversity and inclusion goals to our Executive Management Team and 
externally on a regular basis. 

40  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

DiVERSiTY  
AND iNCLUSiON (CONTiNUED)

As part of our commitment to accelerating diversity and inclusion, we publish the demographics of our 
workforce by gender, age and nationality on an annual basis. Transparency is critical to achieving our goal of 
becoming an inclusive and diverse company. While we have made good progress in this direction, we know 
there is more work to do.

Gender distribution*

Gender distribution in management 

Total number of nationalities

Female

Male

27%

2019:	27%		

73%

2019:	73%

Female

Male

2020

2019

2020

2019

14%

20%

16%

26%

29%

20%

16%

26%

86%

80%

84%

74%

71%

80%

84%

74%

EMT

BoD**

BoR

Director+ level

* This is the gender ratio in the total workforce. Gender ratio in blue
collar workforce: female: 18%; male: 82% ; and in white collar workforce:
female: 42%; male: 58%.

**  The presented ratio pertains to all the members of the BoD (20), including employee 

representatives and external advisors. Gender ratio among members elected by the general 
assembly is 13 per cent female, 87 per cent male.

Age distribution 

9%

17%

Diversity in 
teams, age*

86%

Age distribution on the director+ level

42%

36%

23%

25%

26%

14%

8%

  30-39 

  40-49 

   50-59 

  60->70

115

Split by nationalities

Nationalities in the EMT

26%

8%

36%

Nationality distribution 
at director+ level 

15%

15%

55%

Other 

Diversity in 
teams, 
nationality* 

33%

14%

16%

9%

6%

  <30 

  30-39 

   40-49 

  50-59 

  >70

* Percentage of teams that have members from at least two age categories.

* Percentage of teams that have members of at least two nationalities.

41  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

bOARD Of DiRECTORS

Jan Toft Nørgaard

Heléne Gunnarson

Nana Bule

Jonas Carlgren

Arthur Fearnall

Håkan Gillström

Marcel Goffinet

Manfred Graff

René Lund Hansen

Jan Erik (Janne) Hansson

Harry Shaw

Simon Simonsen

Inger-Lise Sjöström

Bjørn Jepsen

Walter Lausen

Jørn Kjær Madsen

Ib Bjerglund Nielsen

Steen Nørgaard Madsen

Florence Rollet

Johnnie Russell

42  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

bOARD Of DiRECTORS (CONTiNUED)

Our Board of Directors (BoD) consists of 15 elected farmer owners, three employee representatives and two external 
advisors,	who	complement	each	other	with	different	skills	and	expertise	to	conduct	good	global	governance.

JAN TOfT NøRGAARD (1960)
Member since: 1998
Nationality: Danish
Profession: Dairy farmer
Internal positions: Chairman of the Board, 
Learning and Development Committee, 
Remuneration Committee
External positions: Comp. Board of the Danish 
Agriculture and Food Council 2009 -

HELéNE GUNNARSON (1969)
Member since: 2008 
Nationality: Swedish 
Profession: Dairy farmer
Internal positions: Vice chairman of the Board 
Global Training Committee, Learning and Develop-
ment Committee, Remuneration Committee 
External positions: Member of the Swedish Dairy 
Association 2014 -, Member of the Board of 
Varbergs Sparbank 

NANA bULE (1978)
Member since: 2019
Nationality: Danish
Profession: CEO	of	Microsoft	Denmark	&	Iceland	
External positions: Member of the Board of 
Energinet 2018 -, Member of the Board of 
Confederation of the Danish Industry 2019 -

JONAS CARLGREN (1968)
Member since: 2011 
Nationality: Swedish 
Profession: Dairy farmer
Internal positions: Global Appeals Committee, 
Remuneration Committee
External positions: Chairman of the Board of the 
Swedish Dairy Association 2019 -, Member of the 
Board of the Swedish Farmers’ Foundation for 
Agricultural Research 2016 -, Dairy Ambassador for 
UN High Level Political Forum

ARTHUR fEARNALL (1963)
Member since: 2018
Nationality: British
Profession: Dairy farmer
Internal positions: Chairman of the Arla UK Area 
Council, Global Appeals Committee

HåKAN GiLLSTRöM (1953)
Member since: 2015
Nationality: Swedish
Profession: Dairy worker 
External positions: Member of the Swedish 
workers’ union

MARCEL GOffiNET (1988)
Member since: 2019
Nationality: Belgian
Profession: Dairy farmer
Internal positions: Member of the Global 
Appeals Committee 
External positions: Chairman of the Board of 
Agra Ost Agriculture Research, member of the 
municipal government of St.Vith

MANfRED GRAff (1959)
Member since: 2012
Nationality: German
Profession: Dairy farmer
Internal positions: Chairman of the Arla Central 
Europe Area Council, Learning and Development 
Committee, Remuneration Committee
External positions: Member of Board of the 
German Milch NRW 2007 -, Member of Board of 
the German Federation of Cooperatives 2015 -

RENé LUND HANSEN (1967)
Member since: 2019
Nationality: Danish
Profession: Dairy farmer
External positions: Member of the cattle section and 
the Comp. Board of the Danish Agriculture and Food 
Council 2019 -,  Member of the Board of Agri Nord 
2012 -

Diversity in the BoD*

80% 20%

Tenure

	 0-3	years,	50%
	 4-7	years,	25%
	 8-19	years,	25%

*The ratio pertains to all members of the BoD 
(including employee representatives and external 
advisors). Gender ratio within the elected members is 
13 per cent female, 87 per cent male. In accordance 
with section 99b of the Danish Financial Statements 
Act, in 2019 Arla set a 4-year target to achieve a female 
representation in the general assembly members of 
the Board of Directors of at least 13 per cent, reflecting 
the gender ratio of our Board of Representatives.

43  ARLA FOODS  ANNUAL REPORT 2020

 
 
 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

bOARD Of DiRECTORS (CONTiNUED)

JAN ERiK (JANNE) HANSSON (1963)
Member since: 2018
Nationality: Swedish
Profession: Dairy farmer
Internal positions: Chairman of the Global  
Organic Committee 
External positions: Member of the Board of the 
Swedish Dairy Association

INGER-LiSE SJöSTRöM (1973)
Member since: 2017
Nationality: Swedish
Profession: Dairy farmer
Internal positions: Chairman of the Arla 
Swedish Area Council,  Learning and 
Development Committee
External positions: Member of the Board of 
the Swedish Dairy Association 2017 -

JøRN KJæR MADSEN (1967)
Member since: 2019
Nationality: Danish
Profession: Dairy farmer
Internal positions: Global Appeals Committee
External positions: Member of the Board of 
Andelssmør A.M.B.A 2020 -, Member of the Board 
of GLS-a 2018 -

fLORENCE ROLLET (1966)
Member since: 2019
Nationality: French
Profession: Senior advisor to Luxury Tech Funds
External positions: Member of the Global 
Advisory Board of the EMLyon Business School 
2018 -

JOHNNiE RUSSELL (1950)
Member since: 2012
Nationality: British
Profession: Dairy farmer, chartered accountant 
Internal positions: Learning and Development 
Committee, Remuneration Committee
External positions: Chairman of the ING Bank UK 
Pension Fund and two other entities

HARRY SHAw (1952)
Member since: 2013
Nationality: British
Profession: Despatch operator 
External positions: Member of the British 
workers’ union

SiMON SiMONSEN (1970)
Member since: 2017
Nationality: Danish
Profession: Dairy farmer
Internal positions: Remuneration Committee
External positions: Dairy Ambassador for  
UN High Level Political Forum

bJøRN JEPSEN (1963)
Member since: 2011
Nationality: Danish
Profession: Dairy farmer
Internal positions: Global Organic Committee
External positions: Member of the cattle section 
of the Danish Agriculture and Food Council 2009 -, 
Member of the Board of the Danish Cattle Levy 
Fund 2009 -, Member of the Board of the Danish 
Milk Levy Fund 2019 -, Vice Chairman of Skjern 
Bank 2012 -, Vice Chairman of the Danish Dairy 
Board 2019 -

wALTER LAUSEN (1959)
Member since: 2019
Nationality: German
Profession: Dairy farmer
Internal positions: Global Organic Committee

Ib bJERGLUND NiELSEN (1960)
Member since: 2013
Nationality: Danish
Profession: Dairy production worker
External positions of trust: Member of the 
Danish worker’s union

STEEN NøRGAARD MADSEN (1956)
Member since: 2005
Nationality: Danish
Profession: Dairy farmer
Internal positions: Arla Denmark Area Council 
Chairman, Learning and Development Committee 
External positions: Deputy Chairman of the 
Comp. Board of the Danish Agriculture and Food 
Council 2014 -, Chairman of the Agro Food Park 
steering committee 2016 -, Chairman of the 
Danish Milk Levy Fund 2012 -, Chairman of the 
Danish Dairy Board 2012 -

44  ARLA FOODS  ANNUAL REPORT 2020

 
 
 
 
 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

ExECUTiVE MANAGEMENT TEAM

From left to right: David Boulanger, Simon Stevens, Torben Dahl Nyholm, Peder Tuborgh, Peter Giørtz-Carlsen, Ola Arvidsson, Hanne Søndergaard.

45  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

ExECUTiVE MANAGEMENT TEAM (CONTiNUED)

Our Executive Management Team consists of the CEO, four functional experts, and one commercial leader for the European 
and international commercial segments respectively. The Executive Management Team is responsible for Arla’s day-to-day 
business operations and for developing Group strategies. In 2020, we welcomed three new members: Torben Dahl Nyholm,  
David Boulanger and Simon Stevens. 

DAViD bOULANGER (1970)
CSO, Executive Vice President, Supply Chain
Nationality: French
David joined Arla Foods in October 2020. He has 
26 years of experience in Supply Chain & Operations 
and held several senior leadership positions in the 
food industry within Mars, Mondelez & Danone in 
various geographies. Most recently, before joining 
Arla	as	Chief	Supply	Chain	Officer,	he	was	Senior	
Vice President Operations for Danone Specialized 
Nutrition Division, operating globally in the Early 
Life	&	Medical	Nutrition	fields.	David	holds	an	
Engineering Degree from the Ecole Civil des Mines 
de Paris in France and a master’s degree in 
mathematics

SiMON STEVENS (1965)
Executive Vice President, International
Nationality: British
Simon joined Arla in 2002 as UK Sales Director 
before becoming Senior Vice President for Sales 
and Marketing, where he played a major role in the 
significant	transformation	of	the	UK	business.	In	
2016, Simon moved to the newly set up Europe 
Zone as Senior Vice President for Commercial 
Operations and in 2020, he moved to Dubai to lead 
the MENA business. Prior to Arla, Simon worked 14 
years for Unilever in various Sales and Marketing 
Director roles in UK, Netherlands and Italy.  Simon 
holds a 1ST class Bsc Hons degree in Management 
Sciences from Loughborough University.

46  ARLA FOODS  ANNUAL REPORT 2020

TORbEN DAHL NYHOLM (1981)
CFO and Executive Vice President, Finance,  
Legal and IT
Nationality: Danish
Torben	joined	Arla	in	2012	after	working	several	
years in the M&A consultancy industry. Starting out 
in Arla as a Business Controller in Corporate 
finance,	he	has	subsequently	held	a	number	of	
significant	project	and	leadership	roles	across	the	
finance	organisation	focusing	mainly	on	the	
interface	between	finance	and	strategy,	latest	as	
Head of Performance Management. Torben holds  
a M.Sc. in Finance and International Business from 
Aarhus University.

PEDER TUbORGH (1963)
CEO, member of the Executive Board,  
Head of Milk, Members and Trading, Chairman  
of Arla Foods Ingredients
Nationality: Danish
Peder has been with Arla for 32 years, formerly 
under MD Foods, and has held various senior 
management and executive positions including 
Marketing Director, Divisional Director and 
Executive Group Director. Peder has worked in 
Germany, Saudi Arabia and Denmark as part of his 
longstanding career with Arla. Peder holds a 
master’s degree in economics and business 
administration from the University of Odense.
Peder is also:
- Member of the Global Dairy Platform

PETER GiøRTz-CARLSEN (1973)
CCO, Executive Vice President for Europe,  
member of the Executive Board
Nationality: Danish
Peter joined Arla in 2003 as Vice President of 
Corporate Strategy and has held various senior 
positions in Arla, including Executive Vice President 
of Consumer DK and UK, before he became 
Executive Vice President of Europe in 2016. Prior 
to joining Arla, Peter was Vice CEO at Bestseller 
Fashion Group China. He holds a master’s degree in 
business administration, organisation and 
management from Aarhus University’s School of 
Business.
Peter is also:
-  Vice Chairman of AIM, the European Brands 

Association

-  Sits on the Policy and Issues Council (PIC) of the 

UK’s Institute of Grocery Distribution (IGD)
-  Vice Chairman of the Board  of the European 

Dairy Association (EDA)

OLA ARViDSSON (1968)
CHRO, Executive Vice President, HR and 
Corporate	Affairs
Nationality: Swedish
Ola joined Arla in 2006 as Corporate HR director, 
and	has	been	the	Chief	HR	officer	of	Arla	since	
2007. He came to Arla from Unilever, where he 
held various director positions across Europe and 
the Nordics, with his last position as Vice President 

in	HR.	Prior	to	Unilever,	Ola	served	as	an	Officer	in
the Royal Combat Engineering Corps in the 
Swedish Army. He holds a master’s degree in HR 
management from Lund University.
Ola is also:
- Member of the Board of AP Pension,
- Central Board Member of the Danish Industry

HANNE SøNDERGAARD (1965)
CMO, Executive Vice President, Marketing, 
Innovation, Communications and Sustainability 
Nationality: Danish
Hanne	has	been	with	Arla	for	30	years,	first	joining	
under MD Foods and then moving to the UK where 
she played a leading role in developing the Arla UK 
business. She became the Vice CEO for Arla UK 
before moving back to Denmark in 2010. With a 
natural ability for marketing, Hanne was responsible 
for various brands and categories before taking on 
her current role. She holds business degrees from 
Aarhus University’s School of Business and Harvard 
Business School.
Hanne is also:
-  Member of the Board of Arla Fonden and of 

Danish Technical University

Management Review 

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Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

MANAGEMENT 
REMUNERATION 

Arla’s executive remuneration policy is designed to encourage high performance and support value creation.  
The policy ensures alignment with the Group’s strategic direction and the interests of our farmer owners. We have  
a structured approach to remuneration, ensuring that salaries are unbiased towards gender, nationality and age.

executives and members of senior management 
are employed on terms according to international 
standards, including adequate non-compete 
restrictions,	as	well	as	confidentiality	and	loyalty	
restrictions.

and international FMCG companies, providing a 
competitive	and	sustainable	mix	of	fixed	and	variable	
pay. Pension contributions and non-monetary 
benefits	such	as	company	car,	telephone	etc.	are	
also part of the package.

Levels	of	fixed	remuneration	are	set	based	on	
individual experience, contribution and function, while 
variable	pay	reflects	performance	against	annual	
business targets. The variable pay component 

consists of an annual short term incentive (STI) 
plan, and a long-term (three-year) incentive (LTI) 
plan. The STI is composed of the same elements 
for the executives. The main components of the LTI 
are branded volume growth and the group’s 
performance versus a peer group index (see 
graphs). The LTI programme started in 2018 also 
included a component related to our transformation 
and	efficiency	programme,	Calcium.

Remuneration governance 
Arla’s remuneration practice is governed by the 
remuneration policy set by the Board of Directors 
(BoD) and reviewed every four years. The BoD is 
guided by external advisors using market data 
sources and benchmarks from comparable 
industries and companies. On an annual basis, the 
BoD assesses the remuneration paid to the 
Executive Board as well as variable pay programmes 
to other executives and senior management. The 
Remuneration Committee, consisting of six Board 
members including the chairmanship, meets as a 
minimum twice a year. The Committee monitors 
that the remuneration policy is followed and 
provides recommendations to the BoD. 

The Board of Representatives (BoR) is updated 
regularly on remuneration of the BoD and the 
development in variable pay for executives.

Our remuneration practices
Remuneration packages are constructed to ensure 
attraction, engagement and retention of the best 
senior managers, and at the same time should 
drive strong performance in both short- and 
long-term business results. In line with Scandinavian 
practice,	the	majority	of	the	remuneration	is	fixed.	
However, in recent years the variable part of the 
remuneration has increased to ensure that total 
remuneration is also dependent on achievement 
of	Arla’s	short-	and	long-term	financial	targets.	All	

47  ARLA FOODS  ANNUAL REPORT 2020

Our performance measures
Board of Directors (BoD)
The	remuneration	of	the	BoD	comprises	a	fixed	fee	
and is not incentive-based. We believe this ensures 
that the Board is primarily focused on the 
cooperative’s long-term interests. Beyond a minimal 
travel per diem, no additional compensation is paid 
for meeting attendance or committee service. The 
BoD’s remuneration is assessed and adjusted on a 
bi-annual basis and approved by the BoR. The most 
recent adjustment made was in 2019. For more 
details	on	specific	amounts	please	refer	to	page	114.

Executive Board and  
Executive Management Team
The compensation elements and approach for the 
Executive Board and the Executive Management 
Team (together: executives) are identical.  
Remuneration paid to the Executive Board is 
assessed annually by the BoD based on recom-
mendations from the Remuneration Committee. 
For	more	details	on	specific	amount	go	to	page	114.	

The remuneration package for the executives is 
based on external benchmarks against European 

SHORT-TERM COMPONENTS

LONG-TERM COMPONENTS

  Calcium 
	 Profit 

  Leadership 
  Branded volume growth

  Performance vs. peer group 
  Branded volume growth 

 
 
 
 
       
 
 
Management Review 

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RESPONSibLE AND TRANSPARENT 
TAx PRACTiCES

In Arla, we acknowledge that tax is vital for the economic and social development. Conforming with our Code of Conduct 
and Good Growth identity, we are strongly committed to paying our taxes legally due and reporting transparently on our 
tax practices.

Taking a responsible and transparent approach to 
tax matters supports the strategy of growing our 
company on a solid foundation and is in line with our 
commitment to the UN Sustainable Development 
Goals (SDGs). Our tax payments contribute directly 
and indirectly to the majority of the SDGs, but in 
particular to SDG #16.6 – development of 
effective,	accountable	and	transparent	institutions.

We are committed to paying taxes in the countries 
where we operate and generate value as well as 
ensuring that requirements on tax reporting and 
tax transparency are met. We strive for an open 
dialogue with tax authorities around the world 
regarding	our	business	and	our	tax	affairs.

Our key tax principles
Our approach to tax matters conforms with  
Arla’s global Code of Conduct and is founded on  
a set of key tax principles approved by our Board  
of Directors: 

   Arla aims to report the right and proper amount 
of tax according to where value is created 
   Arla is committed to pay taxes legally due and to 
ensure compliance with legislative requirements 
in all jurisdictions in which the business operates 
   Arla does not use tax havens to reduce the 
group’s tax liabilities 

   Arla will not set up tax structures intended for 
tax avoidance which have no commercial 
substance and do not meet the spirit of the law
   Arla is transparent about our approach to tax  
and our tax position. Disclosures are made in 
accordance with relevant regulations and 
applicable reporting standards such as Interna-
tional Financial Reporting Standards (IFRS) 
   Arla builds on good relations with tax authorities 
and trusts that transparency, collaboration and 
proactiveness minimise the extent of disputes 

In order to always adhere to our key tax principles, 
our global tax function is organised to ensure that 
we have the right policies, people and procedures 
in place to promote strong tax governance. 

Cooperative and corporate tax 
As a cooperative, Arla’s farmer owners are also our
suppliers, and earnings are not accumulated  in  
the company but paid to the farmers in the form of 
the highest possible milk price. Based in Denmark, 
Arla Foods amba is governed by the Danish tax rules 
for cooperatives paying income tax in Denmark 
based on the value of its equity. 

Arla operates several subsidiaries globally. Our 
subsidiaries are primarily limited liability and private 
limited companies subject to regular corporate
taxation.

48  ARLA FOODS  ANNUAL REPORT 2020

Value generation through milk payments
In 2020, Arla generated a total value of  
approximately	EUR	5.2	billion*	from	the	milk	
supplied. Milk from our farmer owners generated 
EUR 4.6 billion in milk payments , while other 
farmers received milk payments of EUR 478 million 

leaving EUR 122 million in Arla. As a result, the 
majority of the taxes are paid at farm level  subject 
to local tax rules.

*On account milk price for the year plus an estimated  
supplementary price of 1.75 EUR-cent/kg owner milk

VALUE GENERATiON 
THROUGH PAiD OUT 
MiLK PRiCES

478
EURm paid to 
other farmers

1,867

122
EURm remained 
in Arla

989

Milk payments  
to farmer owners 
per country
EURm

659

1,131

  DK 

  UK 

  SE 

  DE, NL, BEL, LUX

4.6

EURb paid to 
farmer owners

 
 
 
 
Management Review 

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Our Responsibility 

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Our Performance Review 

Our Consolidated Financial Statements 

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RISK AND COMPLIANCE 
MANAGEMENT

As a cooperative with cross-country ownership and global activities Arla faces multiple risks and uncertainties that may 
threat our business and our ability to pay a competitive milk price to our owners. Steering through 2020 with the impacts 
of	Covid-19	and	the	threat	of	a	hard	Brexit	exemplifies	why	strong	risk	and	compliance	management	is	important.

Arla’s risk and compliance management aims to 
reduce uncertainties, mitigate adverse internal and 
external impacts, capture business opportunities 
to maximise value creation, and to ensure a 
compliant business conduct. We take measures to 
identify, understand, assess and deal with risks 
effectively.	Our	focus	is	on	risks	that	may	threat	
the realisation of our strategy, and we also address 
risks inherent in the business processes of the 
company.

Risk management
The Board of Directors has the overall responsibility 
for overseeing risk and for maintaining robust risk 
and compliance management as well as an 
internal control system. The Board of Directors 
recognises the importance of identifying and 
actively monitoring the most persistent risks, as 
well as long-term threats, trends, or challenges 
facing	the	Group.	The	most	significant	risks	are	
regularly reviewed and assessed by the Executive 
Management Team and the Board of Directors, 
who are also responsible for reviewing the 
effectiveness	of	the	risk	and	compliance	
management and internal control processes 
throughout the year. Generally, our risk and 
compliance activities are monitored and 
discussed quarterly by the Executive Manage-
ment Team and annually by the Board  
of Directors.

In 2020, the Board of Directors monitored and 
discussed the impacts of Covid-19 on a frequent 
basis, focusing on business continuity and the 
health and safety of our employees. The continued 
risk	of	a	hard	Brexit	and	the	effect	of	Brexit-related	
friction costs were monitored closely by the Board 
of Directors, and relevant members of the Board 
were also engaged in dialogue with representatives 
from both the EU and the UK government. Internally, 
a dedicated task force team consisting of specialists 
from relevant parts of Arla worked intensively 
managing the Covid-19 situation and preparing  
for Brexit.

Risk identification
We identify compliance risks using several 
methods, including monitoring of regulatory 
developments, investigations upon alleged 
misconduct reports, compliance training, internal 
compliance reviews and process risk mapping, as 
well as CSR due diligence. 

Policy framework
We continuously work on improving our corporate 
policies	to	reflect	our	values	and	commitments	as	
stated in our Code of Conduct. Our policies govern 
general employee behaviour in key areas of good 
business conduct, guide us to act responsibly and 
with integrity, and govern our ways of working as 
ONE	aligned	and	efficient	Arla.

49  ARLA FOODS  ANNUAL REPORT 2020

Controls
We have zero tolerance towards violation of 
principles set by our policies and secure this 
through a coherent system of internal controls, 
which	are	regularly	assessed	for	effectiveness	and	
adequacy. We continue to develop our internal 
control environment with system-embedded 
controls as well as monitoring of our procedures to 
avoid negligence and misconduct across business 
processes. As a part of the control scheme, we 
also develop data privacy control points, 
subject to regular monitoring and review. 

In 2020, we continued to build a 
compliant culture.  In 2019, we 
focused on enhancing controls  
and policies in our sales and 
purchasing processes. We also 
progressed in utilising 
analytics and robotic 
process automation to 
strengthen our 
compliance.

Code  
of Conduct

Policies

Processes, procedures 
and standards

Guidelines and instructions

Our governance framework

Management Review 

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RISK AND COMPLIANCE 
MANAGEMENT (CONTiNUED)

to 2019. None of these investigations resulted in 
material	financial	losses	to	the	group,	but	they	
provided us with valuable knowledge about the 
state of our control environment, which has 
proven to be strong.

Reporting
We report on our compliance at various organisational 
levels throughout the year. Compliance scores are 
reported quarterly to the Executive Management 
Team,	country-specific	risks	are	reported	to	middle	
management on a frequent basis, and compliance 
concerns are reported annually to the Board of 
Directors. Final observations from all compliance 
activities and investigations in the year are reported 
in the Annual Compliance Report to the Board of 
Directors. In 2020, we improved our internal controls 
and compliance processes, driven by the power of 
compliance KPIs reporting and regular dialogue 
within the business.

Go to our corporate webpage to read our  
Code of Conduct.

Education and awareness
Our Code of Conduct and internal policies are 
communicated to all employees supported by a 
range of activities combining mandatory training 
programmes and awareness campaigns. All 
internal principles for business conduct are 
available to our employees in a central Policy 
Portal on Arla’s intranet, which is also accessible on 
mobile	devices.	We	offer	a	combined	scheme	of	
training, including e-learning on major compliance 
matters (e.g. competition law and information 
security) and classroom training as appropriate.  
In	2020,	we	saw	a	significant	improvement	in	
identification	of	potentially	fraudulent	e-mails	after	
conducting cyber threat tests and subsequently 
assigning targeted training to employees who 
failed to recognise the risk.

Investigations
Openness and trust are among our core values 
and incorporated into our Code of Conduct. If 
employees believe that the Code of Conduct has 
been violated, we encourage them to report 
these violations. Concerns can be raised by 
reporting to relevant management, HR or our  
Risk Controls and Compliance department.  
We	also	offer	anonymous	reporting	through	our	
whistle-blower system, applying strict principles 
of	confidentiality	and	ensuring	that	no	retaliatory	
action will be taken against the person who 
reports the violation. In 2020, we decreased the 
number of reported fraud allegations compared 

Key changes in Arla’s 
risk position in 2020

   The impacts of Covid-19 caused 
confusion, concern and uncertainty 
for people and economies across the 
world,	which	was	also	reflected	in	Arla’s	
risk position. We continuously address 
the adverse consequences, while 
trying to capture the opportunities and 
continue with our operations. 

   During Covid-19, we experienced a 
disruptive pace of change as more 
consumers turned to e-commerce 
and changed their shopping habits. 
Due to our diverse and resilient 
business we quickly adapted to the 
new demand and continuously work 
to strengthen our online presence. 

   The societal push for sustainable 
production with low climate impact 
increases at a steady pace. 
Sustainability continues to be a key 
priority for Arla, and we have set 
ambitious targets for reducing our 
environmental impacts and 
implementing tools enabling us to 
collect one of the world’s largest 
sets	of	externally	verified	climate	
data from dairy farming.

50  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

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Our Responsibility 

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Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

RISK AND COMPLIANCE 
MANAGEMENT (CONTiNUED)

TYPES Of RiSK

STRATEGiC: risks arising from external or internal trends or events that may 
have material impact on the realisation of our strategic objectives

OPERATiONAL: risks that may compromise the execution of business functions

fiNANCiAL: risks that may cause unexpected volatility in milk price, 
net sales, margins or market shares

LEGAL AND REGULATORY: risks related to legal or regulatory developments 
that may have material impact on our realisation of business objectives

IMPACT 
We	differentiate	risks	within	each	major	category	by	their	potential	impact.	Impact	indicates	the	level	
of monetary and/or reputational loss. In this report, we focus on critical and major risks, but in our 
internal risk management we also track and mitigate risks below these materiality levels.

  Major: Long term impairment of market position and/or national media coverage resulting 

in damage to brands/image and/or monetary loss 10-50 EURm.

  Critical: Permanent reduction of brand value and/or extensive international media 

coverage damaging the image of Arla and/or monetary loss in excess of 50 EURm.

  Likelihood: When we talk about the movement of risk, we refer to change in the likelihood 

of the risk materialising, considering the mitigation activities and controls lowering that likelihood.

51  ARLA FOODS  ANNUAL REPORT 2020

  Risk Owner 

  Mitigation

chain, our organisation is set up to deal with 
uncertainty, and we can use our resilience and agility 
to face the challenges. On a global scale, Covid-19 
has also increased the uncertainty with regard to 
the economic outlook, but as a global company we 
have plans in place to act in various scenarios.
Impact: 

  2020 movement:  New

Transformation of consumer 
preferences (Covid-19 impact) 
An example of the changing consumer preferences 
is the increased demand for more sustainable 
products. Recent studies show that 35 per cent of 
global consumers are willing to trade up for a more 
sustainable product. This is a great opportunity, but 
also	a	great	risk	due	to	today’s	significant	GHG	
emissions in dairy production, which potentially 
could lead consumers towards dairy alternatives.

 : Hanne Søndergaard, Chief Marketing Officer
  : As part of our ‘Stronger Planet - Stronger 
People’ sustainability strategy, we continuously 
work to develop more sustainable packaging and 
products. In 2021, we plan to step up our health 
and sustainability proposition through big plays  
for the Arla Brand while accelerating our communi-
cation to consumers regarding the many steps that 
we take on our sustainability journey. We will also 
continue	to	develop	products	that	fit	consumers’	
demand	for	value	offering.	Read	more	in	our	
Responsibility Report.
Impact: 

  2020 movement:  Stable

Strategic risks

Negative consequence of Brexit 
The	UK	is	a	significant	market	for	Arla,	accounting	
for 26 per cent of sales. The Free Trade Agreement 
between the UK and the EU was welcomed, however, 
the	non-tariff	barriers	within	the	deal	will	create	
friction resulting in additional complexity and cost. 

 : Peter Giørtz-Carlsen, Chief Commercial Officer
  : Since the Brexit vote in 2016, we have 

developed detailed scenario and mitigation action 
plans, and we have continuously been mapping 
potential impacts of various outcomes of the Brexit 
negotiations. Looking into 2021, despite the Free 
Trade Agreement, Brexit is placed as a mission 
critical project on our business plan, and we are 
well prepared to handle the impacts of Brexit on 
our UK business. To read more go to page 20.
Impact: 

  2020 movement: 

Political instability and economic 
turmoil (Covid-19 impact) 
Political instability across the countries where Arla 
operates	is	a	major	risk	with	potential	of	significantly	
affecting	our	sales	and	profitability.	Political	
uncertainty impacts exchange rates, interest rates, 
international trade relationships, the ‘free’ 
movement of goods and services, production, etc.

 : Peder Tuborgh, Chief Executive Officer
  : During 2020, political uncertainty impacted 
our business in multiple places from Lebanon in 
the Middle East, over Sub-Saharan Africa to South 
East Asia and most recently Brexit in Europe. With 
our broad international footprint and agile supply 

 
 
 
 
Management Review 

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Our Consolidated Financial Statements 

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RISK AND COMPLIANCE 
MANAGEMENT (CONTiNUED)

  Risk Owner 

  Mitigation

Insufficient response to sustainable  
production and/or non-compliance with 
climate regulations 
The EU’s climate ambitions cause a potential risk 
for Arla as they could lead to restrictions that we 
are unable to comply with, thus forcing us to 
reduce	dairy	production	or	impose	significant	cost	
on Arla or our farmer owners.

 : Hanne Søndergaard, Chief Marketing Officer 
  : As part of our sustainability strategy we introduced 

environmental targets approved by the Science 
Based Targets Initiative, and we are working hard to 
reduce our carbon footprint. Our farmers perform 
Climate Checks that provide data for impact analysis 
and in 2021, we will continue rolling out the Climate 
Checks to our farmers and launch a review of carbon 
sequestration to monitor carbon footprint. We will 
also watch Farm to Fork strategy development to 
secure a prompt reaction to any further regulations. 
To read more go to page 34.
Impact: 

  2020 movement:  Stable

Disruptive pace of channel shift due to new 
consumer shopping habits (Covid-19 impact)
As more consumers turned to e-commerce grocery 
deliveries during Covid-19, the e-commerce space 
developed at a pace that would normally be seen over 
a 5-year period.  We saw bricks and clicks players 
increase their e-commerce participation and pure 
players attracting new customers as the convenience 
of having  groceries delivered was maximised during a 
period of huge change. The digital commerce sector 
has seen a period of rapid innovation as food boxes 
from retailers and food aggregator partnerships all 

look to respond to the consumer demand of 
delivered groceries.

 : Peter Giørtz-Carlsen,  
Chief Commercial Officer

  : In 2020, we continued to build on our 

partnerships across the grocery channel to invest 
in people and technology, take advantage of the 
change in shopping behaviour, and to capitalise on 
this growing channel. In 2021, we will continue 
adjusting according to the changing consumer 
behaviour and look for new growth opportunities 
across the e-commerce channel in order to 
maintain our leading position within dairy and 
secure our position on the digital shelf. This 
includes investments in technology across 
e-commerce sales and digital marketing as well as 
building capabilities across the organisation to 
harness the local market strengths. As Covid-19 
impacts on the economies of European countries 
start	to	take	effect,	we	see	consumers	looking	for	
both value and convenience and the grocery 
channel becoming more competitive as retailers 
enhance their value proposition for consumers.
Impact: 

  2020 movement: 

Operational risks

Health and Safety risk of business 
continuity due to Covid-19
We acknowledge the risk of spreading the virus 
among our employees, which besides posing a  
health and safety risk for our employees,  could 
impact Arla’s brand reputation as well as business 
continuity due to high absence rates. 

 : Ola Arvidsson, Chief Human Resources Officer
  : During 2020, we conducted risk assessments 

at all locations and applied adequate measures, 
including social distancing, cleaning, working from 
home, limitation on travel, etc. to avoid spreading 
the virus. In 2021, we will continue with these 
measures as required.
Impact: 

  2020 movement:  New

Information security and cyber-attack 
(Covid-19 impact)
Increasing	significance	of	e-commerce	and	a	shift	
in working patterns caused by Covid-19 elevate 
the risk of major cyber-attacks even further, 
potentially resulting in inability to manufacture, sell 
or	ship	products	when	integrated	finance,	logistics	
or	office	support	systems	are	disrupted..

Milk price and volume volatility 
(Covid-19 impact)
Milk	markets	are	significantly	price	volatile,	which	
European dairy companies and milk farmers have 
had to cope with since the liberalisation of the 
European milk markets in 2007. Commodity milk 
prices	quickly	reflect	global	and	European	demand	
and supply balances, and hence small changes in 
consumer demand or farmer supply tend to drive 
significant	price	adjustments.	Covid-19	has	
impacted dairy consumption and caused some 
price volatility during 2020.

 : Peder Tuborgh, Chief Executive Officer
  : In Arla, we constantly monitor commodity 

price developments and adjust our business 
accordingly. But most importantly we keep front 
line focus on our retail and brand portfolio where 
we at all times generate the highest value for our 
farmers’ milk and ensure stable value creation 
across the commodity price cycles. Also, in 2020, 
we succeeded in growing our branded share of 
business. To read more go to page 54-62.
Impact: 

  2020 movement: 

 : Torben Dahl Nyholm, Chief Financial Officer
  : In 2020, we ran a broad project to enable 
periodic security vulnerability scanning. The core 
network	perimeter	was	strengthened	with	firewalls,	
the latest threat prevention and security technologies. 
We implemented a security education platform to 
educate users on cyber-risk, as well as to test and 
build their awareness through simulated phishing 
campaigns. In 2021, we will continue to remediate 
security	vulnerabilities	identified	during	scans	in	
2020. We will further improve our threat detection 
and prevention capabilities, including cloud, 
network, e-mail and endpoint protection  
technologies. In addition, enhanced education 
curriculum targeted to high-risk functions will  
be applied.
Impact: 

  2020 movement:  Stable

Financial risks

Currency fluctuation
As 58 per cent of Arla’s revenue is generated in 
currencies	other	than	EUR	or	DKK,	our	key	financial	
risk	relates	to	the	fluctuation	of	currencies	in	our	
global markets.

52  ARLA FOODS  ANNUAL REPORT 2020

 
 
 
 
 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

  Risk Owner 

  Mitigation

communicated on a regular basis to relevant 
employees in markets where we are present. Most 
of these sessions are carried out as mandatory 
face-to-face training sessions. Additionally, we have 
an extensive written compliance programme as 
well as a regularly updated competition law policy. 
E-learning is also available to all colleagues 
worldwide. We review our business processes and 
IT systems and strengthen our internal policies and 
procedures annually. We implemented a control 
framework, which is supported by continuous 
education of employees and audits of relevant 
business partners. We have also improved our  
HR processes, policies and procedures to ensure 
data privacy of employees. To read more go to 
page 49-50.
Impact: 

  2020 movement:  Stable

RISK AND COMPLIANCE 
MANAGEMENT (CONTiNUED)

 : Torben Dahl Nyholm, Chief Financial Officer
  : We have centralised foreign currency  

exposure management in place, and we reduce  
our short-term transactional exposure through 
hedging activities in our main currencies. 
Impact: 

  2020 movement:  Stable

Legal and regulatory risks

Major product quality and/or safety issues 
resulting in product recall
Food safety and compliance with health and safety 
regulations is a top priority across our supply chain 
and commercial business. It is also part of our social 
responsibility commitments stated in our Code of 
Conduct. Major product quality and/or food safety 
deviation may lead to a brand reputation risk and 
lack of trust in our products from Arla customers 
and consumers. Furthermore, downgrade of 
products	may	lead	to	financial	losses.

 : David Boulanger, Chief Supply Chain Officer
  : We constantly improve and extend our quality 
assurance programme. We have quality and food 
safety management programmes in place driven 
from a central QEHS department, and we monitor 
our core production performance indicators 
monthly. In 2021, we will focus on further 
implementation of Arla QEHS Manual and Arla 
Food Safety Mandatory standards, as well as 
obtaining	food	safety	certification	from	a	third	
party certifying body and further auditing against 
customer requirements.
Impact: 

  2020 movement:  Stable

Legal non-compliance, corruption, fraud  
and unethical business conduct
Any instance of corruption or unethical business 
conduct	raises	risk	of	reputational	damage,	fines	
and criminal prosecution. Across all core business 
processes an inherent risk of misconduct exists and 
needs mitigation. For example, we need to ensure 
competition law compliance in all areas, markets 
and functions. This requires that we act in 
accordance with the legislation when entering into 
agreements with suppliers and customers. 
Competition law infringements are subject to 
significant	regulatory	fines	but	also	entails	a	risk	of	
material damage to our reputation. We must also 
secure the privacy of our employees’, customers’ 
and other business partners’ personal data in line 
with GDPR. Actual or perceived violations of GDPR 
or other data privacy and system security 
regulations	could	raise	a	risk	of	significant	
regulatory	fines	and	reputation	damage.

 : Torben Dahl Nyholm, Chief Financial Officer
  : We have zero tolerance for misconduct which 

may compromise our reputation or corporate 
integrity. We constantly educate our employees on 
the principles of our Code of Conduct and internal 
policies, e.g. anti-harassment, anti-bribery, fraud, 
and third party entertainment policy. We monitor 
any misconduct through a system of internal 
controls in all business processes, and we identify 
irregularities through reporting structures, 
including a group-wide whistle-blower programme.
We	have	taken	significant	steps	to	ensure	
competition law compliance. The messaging from 
top management is unambiguous, and it is 

53  ARLA FOODS  ANNUAL REPORT 2020

 
 
 
 
OUR
PERfORMANCE 
REViEw

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

In	a	year	like	no	other,	defined	by	the	Covid-19	pandemic, 
Arla managed sales and operations in a robust way 
and delivered solid results on our Key Performance  
Indicators (KPIs). Despite the challenging market 
environment and volatility in market prices and 
currencies, Arla managed to improve the performance 
price to 36.9 EUR-cent/kg in 2020, up from  
36.6 EUR-cent/kg in 2019. In a rapidly changing  
and volatile retail and foodservice environment, 
Arla delivered strong branded volume driven revenue 
growth of 7.7 per cent	and	a	net	profit	of	3.2 per cent. 
At the same time, our Calcium transformation  
and	efficiency	programme	contributed	 
EUR 130 million	in	savings,	and	our	financial	
leverage	closed	the	year	at	a	firm	2.7 level. 

55  ARLA FOODS  ANNUAL REPORT 2020

Torben Dahl Nyholm
Chief	Financial	Officer

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

MARKET OVERVIEw 

In 2020, the global macroeconomic environment was characterised by the uncertainty caused by Covid-19, expected 
recessions looming across most markets, as well as continued uncertainties in global political and trade relations, most 
notably	exemplified	by	the	Brexit	preparations.	During	the	year,	lockdowns,	curfews	and	other	restrictive	measures 
impacted all parts of the global dairy supply chain from farmer to consumer, and the turmoil caused instability in 
market	milk	prices	during	the	first	half	of	the	year.	

UNCERTAiNTY iN THE 
MACROECONOMiC ENViRONMENT
When the pandemic hit the Western world in early 
spring 2020, an economic slowdown had already 
been forecasted by analysts, and the latest IMF 
forecasts predict a Euro area GDP growth of -7.2 
per cent in 2020. With the Covid-19 crisis hitting 
many nations’ economies hard, the depth of the 
crisis and the speed of the recovery is still largely 
uncertain, partly because government support 
packages mitigate the impact in most countries. 
The macroeconomic environment was further-
more impacted by the uncertainty caused by the 
ongoing Brexit negotiations. 

Average exchange rates, 2019-2020 

Currency

2019

2020

Change 
vs. 2019

EUR/USD

EUR/GBP

EUR/SEK

1.119 1.140

-1.8%

0.877 0.889

-1.3%

10.587 10.483

1.0%

The disruption following the pandemic caused 
volatility in exchange rates across Arla’s core 
markets.	The	GBP,	which	was	also	affected	by	the	
uncertainty caused by Brexit, declined and 
fluctuated	below	pre-Covid-19	levels	with	an	
average 1.3 per cent lower EUR/GBP exchange rate 
in 2020 than in 2019. The USD declined modestly 
during 2020 and was down by 1.8 per cent 
compared to 2019. The SEK increased by 1.0 per 
cent against the EUR during 2020 compared to 
2019. Lastly, USD shortage resulted in the 
devaluation of local currencies in some emerging 
markets.

CHANGiNG CUSTOMER AND 
CONSUMER bEHAViOUR DRiVEN 
bY COViD-19
During 2020, customer and consumer behaviour 
changed	significantly,	causing	volatility	in	retail	 
and food service demand for dairy products. As 
restaurants, cafes and canteens closed during 
lockdowns, consumers increased in-home 
consumption and made fewer trips to grocery 
stores, resulting in larger baskets at single 
shopping trips and increased reliance on online 
grocery	shopping.	Especially	during	the	first	
lockdowns in spring, uncertainty and anxiety drove 
unprecedented growth in e-commerce and retail 
dairy consumption. The foodservice sector was, on 
the	other	hand,	negatively	affected	by	lockdowns	

and curfews. In the UK, 14 per cent of sales in  
the dairy category are now online, and the dairy 
category is ahead of the total online grocery 
development. Over a 12-week period in autumn 
2020, online dairy sales grew by +89 per cent with 
retailers seeing strong double-digit growth.

STAbLE EUROPEAN MiLK SUPPLY  
fROM DAiRY fARMERS
European milk production and intake remained 
stable despite the turmoil in markets and volatility 
in demand caused by the Covid-19 pandemic. 
European milk volumes grew by 1.7 per cent.  
Milk farmers across Europe were able to keep 
supply largely undisrupted and thereby played a 
vital role in ensuring critical food supplies during 
the pandemic.

VOLATiLiTY iN MARKET 
MiLK PRiCES 
2020 was characterised by market imbalances 
caused	by	sudden	fluctuations	in	demand,	which	
led to volatility and low predictability in European 
market milk prices. In the second quarter, milk 
prices dropped by 20-25 per cent across all 
industry dairy products, but stabilised again in the 
third quarter. However, the second round of 
lockdowns in the last quarter caused hesitancy in 
the market, and prices weakened again, particularly 
in the mozzarella category.

Online development in the UK*
(per cent/EURm) 

20

15

10

5

239

8%

8%

247

14%

487

500

400

300

200

100

2018

2019

2020

	 e-commerce	channel	share	(%) 
  e-commerce value sales (EURm)

Source: Kantar, November 2020

European commodity prices in 2020
(EURm) 

4,000

3,500

3,000

2,500

2,000

1,500

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

2019

2020

  Yellow cheese 

  Mozzarella

56  ARLA FOODS  ANNUAL REPORT 2020

* Source: Kantar, November 2020

 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

PERfORMANCE REVIEw

Our ability to keep operations running during the Covid-19 pandemic and quickly react to changes in market trends and 
demands	was	a	defining	factor	in	2020.	In	this	environment,	we	grew	our	strategic	branded	volume	driven	revenue	by	 
7.7 per cent across our brands and commercial segments, while strengthening our business execution through our  
transformation	and	efficiency	programme	Calcium	with	EUR	130	million	in	additional	savings.	With	this	result,	we	are	on	
course to reach our 2021 target of EUR 400 million in savings. We also continued delivering on our sustainability strategy and 
further	reduced	our	scope	1	and	2	CO₂e	emissions,	reaching	a	total	reduction	of	24	per	cent	compared	to	the	2015	baseline.

STAbLE AND COMPETiTiVE 
PREPAiD MiLK PRiCE
Arla	targets	an	annual	net	profit	share	in	the	range	
of 2.8 to 3.2 per cent of revenue, allowing us to 
actively balance the retained capital for future 
investments and provide a competitive supple-
mentary payment to our farmer owners. This also 
enabled us to pay out the largest possible share of 
our	profit	via	the	pre-paid	milk	price	to	our	farmer	

owners during the year. In 2020, we achieved a net 
profit	within	the	target	range	of	EUR	345	million	
equalling 3.2 per cent of revenue and 0.2 percentage 
points higher than in 2019, which is a strong result 
for our cooperative. The average pre-paid milk price 
was 34.1 EUR-cent/kg which was unchanged 
compared to last year. The performance price for 
2020 was 36.9 EUR-cent/kg, compared to 36.6 
EUR-cent/kg in 2019 (an increase of 0.8 per cent).

Performance price
(EUR-cent/kg)

38.1 

36.4 

36.6

36.9

30.9 

Standard prepaid milk price 2019-2020
(EUR-cent/kg)

38

37

36

35

34

33

32

31

30

2016

2017

2018

2019

2020

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

2019

2020

MODEST GROwTH iN MiLK iNTAKE  
fROM fARMER OwNERS
Despite the turmoil caused by the Covid-19 
pandemic, Arla maintained a stable average 
pre-paid milk price in 2020. However, as global 
commodity prices dropped as a consequence of  
the uncertainty in the market, Arla’s pre-paid milk 
price decreased in May, but increased again in 
October and November as the 2020 year-end 
outlook improved.

In 2020, we saw a modest increase in the milk 
intake from our owners of 1.1 per cent compared 
to 2019. The growth was seen across our main 
owner countries with the highest increase in 
volumes from our UK and Swedish farmer owners. 

In Sweden, the milk intake increased by 2.1 per 
cent	and	showed	growth	for	the	first	time	in	more	
than 5 years. This was partly due to good farming 
conditions	in	2020	after	two	years	of	draught,	as	
well	as	increasing	milk	volumes	at	farms	offsetting	
the loss from farms that reduced their volumes or 
stopped producing for Arla.

57  ARLA FOODS  ANNUAL REPORT 2020

“ARLA’S MiSSiON 
iS TO SECURE THE 
HiGHEST VALUE 
fOR OUR fARMERS’ 
MiLK wHiLE 
CREATiNG 
OPPORTUNiTiES 
fOR THEiR 
GROwTH.”

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

PERfORMANCE REVIEw (CONTiNUED)

REVENUE iNCREASE DRiVEN bY 
bRANDED GROwTH
Reaching the midpoint of our 2020 guidance, our total 
revenue amounted to EUR 10.6 billion compared to 
EUR 10.5 billion in 2019, an increase of EUR 0.1 billion 
or 1.1 per cent compared to 2019. The develop - 
ment in revenue can be explained by changes in 
volume and product mix, sales prices, exchange rates 
as well as M&As. In 2020, we saw a revenue increase 
from volume and product mix of EUR 270 million 
driven by the success of our brands, also in meeting 
the changing consumer behaviour following Covid-19. 
See note 1.1 for further information. Sales prices 
declined modestly with an impact of EUR 133 million, 
and exchange rates had a negative impact of EUR 85 
million.	Lastly,	there	was	an	effect	of	EUR	65	million	
from M&As, mainly driven by the full-year impact of 
the licence agreement to manufacture, market and 
distribute	the	Kraft® cheese brand in MENA. 

bRAND GROwTH DRiVEN bY 
iN-HOME CONSUMPTiON AND 
STRONG COMMERCiAL ExECUTiON
Good Growth 2020 set an ambitious goal of 
improving the overall quality and value of our revenue 
by	shifting	volumes	from	private	label	and	industry	
sales into our high-value-adding branded product 
portfolio. In 2020, we delivered strategic branded 
volume driven revenue growth of 7.7 per cent 
compared to 5.1 per cent in 2019. This is an all-time 
high brand growth, partly due to our fast adaptation 
to Covid-19 consumer and consumption trends. 

The main driver of the branded volume driven revenue 
growth was our global butter and spreads brand 
Lurpak®, growing by 14.6 per cent. The Arla® brand, 
Puck® and Starbucks™ also delivered growth  
above expectations of 3.0, 11.7 and 27.9 per cent, 

58  ARLA FOODS  ANNUAL REPORT 2020

respectively.	Kraft®	performed	very	well	during	its	first	
year on Arla hands, growing by 153 per cent due to the 
full-year	effect	and	strong	commercial	execution	in	
MENA. The overall branded growth was driven by 
increased in-home lunching, cooking and baking due 
to Covid-19 curfews combined with strong commercial 
execution. On the contrary, our foodservice business 
saw a decline due to lockdowns.

   Read more about our brands on page 23-24. 

STRONG PERfORMANCE ACROSS  
COMMERCiAL SEGMENTS
Our International segment delivered strong strategic 
branded volume driven revenue growth of 11.6 per 
cent across most countries. The growth was 
particularly driven by the MENA region where 
branded revenue grew by 20.1 per cent as well as the 
Rest of World distributed sales. The Arla® brand grew 
modestly by 1.6 per cent, whereas Lurpak®, Puck® and 
Starbucks™ achieved very high growth rates of 
12.2,	11.6	and	20.7	per	cent,	respectively.	Kraft® 
also	got	off	to	a	very	good	start	on	Arla	hands	
growing by 153 per cent.

    Read more about our International segment  
on page 27-28.

Our European commercial segment, representing  
60 per cent of Arla’s revenue,  delivered strong 
branded growth of 5.9 per cent despite the volatility 
in the market. Growth was driven by increased home 
consumption and e-commerce sales. This more than 
compensated for the decline in foodservice sales 
following lockdowns during the year. Growth was 
driven by the Arla® brand at 3.4 per cent, Lurpak® at 
15.9 per cent and Starbucks™ at 32.4 per cent.
   Read more about our European segment  
on page 25-26.

Arla Foods Ingredients (AFI) increased the value-add 
ingredient business to 73.7 per cent in 2020, driven 
by growth in the pediatric and medical nutrition 
segments, but the food segment and child nutrition 
manufacturing business were negatively impacted by 
lockdowns and delays in customers’ new product 
launches.

The share of milk sold by our Global Industry Sales 
decreased by 2.3 percentage points compared to last 
year	as	large	volumes	of	milk	were	shifted	into	retail	
to meet the increasing demand during the pandemic. 
This	truly	demonstrated	the	flexibility	of	our	Global	
Industry Sales business. 

Revenue split by 
commercial segment

Branded revenue, 
split by brands

  Europe	60%
   Arla Foods 
Ingredients	7%

  International	19%
   Global Industry Sales 
and other 14%

  Arla® 61% 
  Castello® 3% 
  Lurpak® 12% 

  Puck® 8% 
  Milk-based beverages 5% 
  Other supported brands 11% 

Branded volume driven revenue growth

2020

2019

2018

7.7%

5.1%

3.1%

 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

PERfORMANCE REVIEw (CONTiNUED)

Financial leverage development

2.8

2.7

2.6

2.4

2.4

130

110

114

2016

2017

2018

2019

2020

130

(EURm)

2020

2019

2018

THiRD YEAR Of STRONG 
CALCiUM DELiVERY
Our	transformation	and	efficiency	programme,	
Calcium, was initiated as part of the strategy to 
increase	efficiencies	and	operational	execution	
across the business and strengthen Arla for the 
future. 2020 was the third year of the Calcium 
programme, and again the programme delivered 
strong results with savings of EUR 130 million, 
significantly	ahead	of	our	target	range	of	EUR	
75-100 million for the year. The accumulated 
Calcium savings achieved since the programme 
start in 2018 increased to EUR 354 million, 
approaching our 2021 target of EUR 400 million. 
Savings were primarily achieved through further 
supply	chain	efficiencies	as	well	as	decreased	
marketing spend and SG&A optimisation, supported 
by reduced expenses due to employees working 
from home and less business travel during Covid-19.

   Read more about our Calcium programme 
on page 16-17.

LEVERAGE bETTER 
THAN TARGET RANGE
Arla’s leverage is calculated as the ratio of net 
interest-bearing debt, including pension liabilities, 
to	operating	profit,	i.e.	EBITDA.	This	measures	Arla’s	
ability	to	generate	profit	compared	to	our	net-interest	
bearing debt. Leverage is our most important 
indicator	of	our	financial	position	and	our	long-term	
target range is 2.8-3.4. In 2020, leverage decreased 
to 2.7 compared to 2.8 in 2019 despite a high level 
of investment. This was the result of strong cash 
generation	from	operations	as	well	as	firm	cash	
management throughout the year.

Net interest-bearing debt including pensions 
increased to EUR 2,427 million compared to EUR 
2,362 million in 2019. The increase was primarily 
due to a high investment level. EBITDA increased 
by EUR 72 million to EUR 909 million compared to 
EUR 837 million last year.

Arla’s	overall	financial	position	is	strong	and	
provides	us	with	flexibility	to	fund	our	strategy	and	
pursue our vision to create the future of dairy. Arla 
does not hold a public rating; however, based on 
the market pricing of our bond issues and feedback 
from	several	external	financial	relations,	Arla	is	
considered a solid investment grade company and 
is committed to maintaining this status going 
forward.

STRONG CASH fLOw fROM 
OPERATiNG ACTiViTiES
Arla’s	cash	flow	from	operating	activities	decreased	
to EUR 731 million compared to EUR 773 million 
last	year.	The	higher	EBITDA	was	more	than	offset	
by increased positions of other working capital 
items, such as import VAT, duties and HR-related 
liabilities.

NET wORKiNG CAPiTAL
The net working capital position decreased to EUR 
679 million compared to EUR 823 million last year. 
This was primarily driven by a decline in the value 
of trade receivables and increased trade payables. 
Increased working capital requirements, primarily 
related	to	stronger	sales,	were	offset	by	the	effect	
of	the	utilisation	of	receivables	finance	programmes	
and improved internal processes. Turnover days 
improved by 1.6 days from 2019 to 2020. 

59  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

PERfORMANCE REVIEw (CONTiNUED)

INVESTMENTS
In	2020,	Arla	invested	significantly	in	our	global	
supply chain and IT infrastructure. Our CAPEX 
investments, including right of use assets, totalled 
at EUR 580 million. Key CAPEX projects included 
continued activities related to the construction of 
our powder tower in Pronsfeld, Germany, a capacity 
increase in mozzarella production at our site in 
Branderup, Denmark, as well as investments in our 
newly acquired plant in Bahrain. These projects 
will continue into 2021.

In 2020, we also strengthened our investment 
process by formalising the use of a climate-adjusted 
payback indicator to embed the carbon footprint of 
CAPEX and M&A investments into our investment 
approval and prioritisation process, underlining 
our commitment to investing in the sustainable 
future of dairy.

MEASURiNG AND REPORTiNG OUR 
STRONGER PLANET AND STRONGER 
PEOPLE iMPACT
During	2020,	we	continued	our	efforts	to	reduce	
our environmental impact and reached a reduction 
in	CO₂e	emissions	from	operations	(scope	1	and	2)	
of 24 per cent compared to the baseline year 
2015. Understanding and measuring our climate 
impact	correctly	is	an	indispensable	first	step	
towards lowering our climate footprint. In this 
turbulent year, Arla managed to reach two 
important milestones on this journey. With the 
concerted	effort	of	9,406	farmer	owners,	carbon	
emissions from 96 per cent of Arla’s milk volume 
were	measured	for	the	first	time	using	our	Climate	
Check	questionnaire.	The	external	verification	of	
the survey data began in 2020 and is expected to 
be	finished	by	the	end	of	March	2021.

   Read more on page 34.

CLiMATE iMPACT

CO₂e emission reduction, 
scope 1 and 2

24%

Baseline: 2015

Science Based Target 2030: 30%

CO₂e emission reduction,  
scope 3 per kg of milk and whey

7%

Baseline: 2015

Science Based Target 2030: 30%

Investments in property, plant  
and equipment including  
right of use assets
(EURm)

506

580

383

263

248

2016

2017

2018

2019

2020

60  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

fINANCIAL OUTLOOK 

In	2021,	we	will	further	adapt	and	adjust	to	the	significant	changes	experienced	during	2020,	most	notably	caused	by	the	continuation	of	the	
Covid-19 pandemic. However, 2021 will also be a year when we continue to build on the current strategic momentum, continue our branded 
volume	driven	revenue	growth,	strive	to	deliver	a	strong	final	year	of	our	transformation	and	efficiency	programme	Calcium	and	take	new	
important steps towards delivering our Sustainability Strategy. 

UNCERTAiNTY IN 2021  
AND LEARNiNGS fROM 2020
The macroeconomic and political outlook for 2021 
remains challenging, primarily due to the continuation 
of the Covid-19 pandemic. As indicated by the IMF, 
the global GDP growth projection for 2021 is 5.5 per 
cent, but will still not recover to 2019 levels. 
Emerging and developing economies are projected 
to grow by 6.3 per cent (-2.4 per cent in 2020) and 
advanced economies by 4.3 per cent (-4.9 per cent 
in 2020). This could potentially have an impact on 
the buying power and dairy demand growth.

requirements in this uncertain environment.  
Our most important learning from 2020 is that agility  
and speed of adaptation are key to success during 
these uncertain times. 

Brexit ended with a free trade agreement, and hence 
the outlook for our core UK market is relatively stable 
despite expected friction cost and uncertainty 
regarding custom clearance delays etc.

Our	financial	outlook	and	guidance	for	2021	are	
subject to these uncertainties.

In 2021, the consequences of Covid-19 will continue 
to	significantly	impact	our	business,	and	we	strive	to	
continue our strong commercial execution with the 
agility and resilience of our supply chain and farmer 
owners to quickly adapt to new demands and 

CONSUMER TRENDS  
iN UNCERTAiN TiMES
The main consumer trends expected to impact dairy 
in 2021, especially in the Western markets, are 
e-commerce, growing in-home consumption, and 

significant	uncertainty	about	the	return	of	foodservice.	
This is due to the continued uncertainty caused by 
the pandemic, and the speed of return to the ‘new 
normal’. Despite the Covid-19 impacts, we still 
predict a continuation of the strong consumer and 
societal trends of sustainably produced food, 
increasing expectations for nutritious products and 
guidelines, and growing convenience and on-the-go 
sales. This is coupled with with higher consumer  
and societal demands for transparency and 
accountability. 

fURTHER iMPROViNG THE QUALiTY 
Of OUR bUSiNESS THROUGH  
STRATEGiC bRANDED GROwTH
Despite the very strong growth in 2020, we still 
expect to grow our brand positions in 2021. We 
expect to grow branded volumes in the range of  

1-3 per cent and hence further improve the quality 
of our revenue and the competitiveness of our 
business portfolio. The 2021 branded growth target 
is expected to move our branded share of revenue to 
50 per cent and our international share above 23.5 
per cent. In 2021, the continued strategic branded 
growth is expected to be driven by strong commer-
cial execution across our European and international 
commercial segments.

fiNAL DELiVERY Of EUR 400 
MiLLiON iN CALCiUM SAViNGS
We expect to further strengthen Arla’s  
competitiveness, driven by our transformation  
and	efficiency	programme,	Calcium.	Our	ambition	
for 2021 is to achieve savings of EUR >45 million 
and	hence	take	the	final	steps	towards	reaching	
our full programme target of EUR 400 million.  

TARGETS, ACHiEVEMENTS, OUTLOOK

Revenue

Profit	share

Calcium savings

Leverage

International share

Brand share

10.3 - 10.6

2.8 - 3.2%

>45

2.8 - 3.4

>23.5%

>50%

Strategic branded volume 
driven revenue growth
1 - 3%

2020: 10.6 EURb

2020:	3.2%	of	revenue

2020: 130 EURm

2020: 2.7

2020:	23.6%

2020:	48.9%

2020:	7.7%

61  ARLA FOODS  ANNUAL REPORT 2020

 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

fINANCIAL OUTLOOK (CONTiNUED)

In 2021, Calcium savings are expected to be largely 
driven	by	efficiencies	in	our	production,	logistics	
and procurement activities, but we expect savings 
to slow down to some extent due to unprecedented 
high levels in 2020.

ExPECTED NET PROfiT Of  
AT LEAST 2.8 PER CENT 
As we always focus on paying out the largest 
possible	share	of	our	profit	via	the	prepaid	milk	
price to our farmer owners, we continue to target  
a	net	profit	share	for	2021	in	the	range	of	2.8	to	3.2	
per	cent.	Our	net	profit	target	range	is	a	full-year	
target, and results for the half-year 2021 are 
expected to be below the annual target range due 
to	seasonality	in	our	profit	creation.

SiGNifiCANT iNVESTMENTS  
iN 2021
2021 will be another important investment year 
for Arla with an investment outlook of EUR 700 
million, driven by structural investments, Calcium 
efficiency	initiatives	and	sustainability	activities.

Our	main	projects	will	be	the	finalisation	of	our	
powder tower in Pronsfeld, Germany and the 
mozzarella capacity increase project in Branderup, 
Denmark. Another key investment project will be 
the expansion of our production site in Bahrain, as 
well as investments at our production site in Riyad, 
Saudi Arabia. AFI also continues to be a core 
investment area in 2021 focused on the Denmark 
Protein and ARINCO sites. Our continued strong 
financial	position	allows	us	to	invest	in	the	
capacities and technologies required to build the 
future of dairy, while stepping up our focus on 
energy	efficiency	and	other	investments	driven	by	
our ambitious sustainability strategy. 

SOLiD LEVEL Of LEVERAGE  
ExPECTED iN 2021
Sufficient	financial	room	to	manoeuvre	is	a	priority	
for Arla as it enables us to strategically position 
ourselves for future growth. Based on our ambitious 
investment plans for 2021, we expect leverage to 
increase slightly versus the 2020 level. However, 
continued improvement of our working capital 
position	and	a	strong	operational	cash	flow	will	likely	
deliver leverage at the lower end of our long-term 
target range of 2.8-3.4.

CONTiNUED DELiVERY  
ACCORDiNG TO GOOD GROwTH 2020 
AND NEw LEARNiNGS
2021 will be a year in which we continue to build 
on the momentum of the Good Growth 2020 
strategy	as	well	as	the	learnings	from	the	first	year	
of the Covid-19 pandemic. 

As	reflected	in	our	Essential	Business	Priorities	for	
2021, we will continue our strong operations in 
light of Covid-19 and further develop our branded 
market positions, protect and develop strategic 
positions with our top customers, and further 
strengthen e-commerce. At the same time, we will 
focus on delivering the last stretch of our Calcium 
programme and accelerating our sustainability 
agenda. We will continue to implement our Climate 
Check	programme,	make	efficiency	improvements	
of our Arlagården® programme and support 
livelihoods in selected growth markets. A new 
strategy	will	be	defined	to	set	the	future	course	for	
Arla beyond 2021.

ESSENTIAL bUSINESS PRIORITIES fOR 2021

  CONTiNUE STRONG 
OPERATiONS iN LiGHT Of 
COViD-19 
Continue operational stability and 
security of supply for our customers. 
Sustain and further develop branded 
market positions captured during 
Covid-19, while engaging and securing 
the safety of our employees.

  POwER UP GROwTH 
CHANNELS AND KEY 
CUSTOMERS 
Protect and develop strategic positions 
with our top customers, step up 
e-commerce and drive new concepts  
for foodservice.

  wiN wiTH fORESiGHT  
iN CHANGiNG  
CONSUMER TRENDS 
Step up health and sustainability 
proposition through big plays for the 
Arla Brand, while developing our 
strategic brands to capture consumers’ 
demand	for	value	offering.

  DEMONSTRATE AND 
ACCELERATE 
SUSTAiNAbiLiTY 
 Accelerate our sustainability agenda  
and demonstrate our progress, while 
further building on our strong farmer 
owner engagement and progress.

  DELiVER CALCiUM  
AND EMbED NEw wAYS  
Of wORKiNG 
Deliver the last stretch of EUR  >45 
million to reach our 2021 target of EUR 
400 million sustainable cost savings, 
and continue to build our future pipeline, 
while anchoring the transformation and 
embedding Covid-19 learnings across 
the organisation.

  DELiVER MISSION-
CRITICAL PROJECTS 
Navigate outcome of Brexit and 
minimise friction costs, secure more 
whey for AFI and deliver on key 
investment projects. 

  wiN THE fUTURE 
Create even stronger member relations 
where trust in the cooperative is further 
enhanced,	while	defining	a	new	group	
strategy to set the future course for Arla.

62  ARLA FOODS  ANNUAL REPORT 2020

The forward-looking statements in this Annual Report reflect our current expectations for future events and financial results. Such statements are inherently subject to uncertainty, and actual results may therefore 
deviate from expectations. Factors which may cause the actual results to deviate from expectations include general economic developments and developments in the financial markets, changes or amendments to 
legislation and regulation in our markets, changes in demand for products, competition and the prices of raw materials. See also the section on risk (from page 49).

 
 
 
 
 
 
 
OUR
CONSOLiDATED 
fiNANCiAL 
STATEMENTS

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

TAbLE Of CONTENTS

PRiMARY STATEMENTS

NOTES

REPORTS

65 
Income statement
65  Comprehensive income
66  Profit appropriation
67  Balance sheet
68  Equity
71  Cash flow

73 

 Introduction to notes

Revenue and costs
 1.1 Revenue
74 
 1.2 Operational costs
76 
 1.3 Other operating income and costs
78 
 1.4 Key Performance indicators
79 

Net working capital
80  2.1  Net working capital, other receivables  

and current liabilities

  3.1 Intangible assets and goodwill
  3.2 Property, plant and equipment
  3.3 Associates and Joint ventures

Capital employed
83 
86 
89 
90  3.4   Provisions
91 

 3.5  Purchase and sale of business  

or activities

64  ARLA FOODS  ANNUAL REPORT 2020

118    Statement by the Board of Directors  

and the Executive Board
119   Independent auditor’s report

Funding
92  4.1   Financial risks
99  4.2   Financial items
100  4.3 Net interest-bearing debt
105   4.4 Derivatives
106   4.5 Financial instruments
107  4.6 Sale and repurchase agreements
108   4.7 Pension liabilities

Other areas
112   5.1 Tax
113    5.2  Fees to auditors appointed by  

the Board of Representatives
114  5.3   Management remuneration  

and transactions

114   5.4  Contractual commitments,   

contingent assets and liabilities

114	 	5.5		Subsequent	events	after	 

the balance sheet date

115   5.6 General accounting policies
116   5.7 Group chart

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

COMPREHENSiVE 
iNCOME

Note

2020

2019 Develop-
ment, %

(EURm)

Profit for the year

Note

2020

2019

352

323

Other comprehensive income
Items that will not be reclassified to the income statement:
Re-measurements	of	defined	benefit	schemes
Tax	on	remeasurements	of	defined	benefit	schemes

Items that may be reclassified subsequently to the income statement:
Value adjustments of hedging instruments
Fair	value	adjustments	of	certain	financial	assets
Adjustments related to foreign currency translation
Tax	on	items	that	may	be	reclassified	to	the	income	statement
Other comprehensive income, net of tax

4.7

4.4

Total comprehensive income

Allocated as follows:
Owners of Arla Foods amba
Non-controlling interests
Total

5 
4 

41 
-3 
-84 
0
-37 

-50 
11 

-22 
-2 
42 
-1 
-22 

315

301 

308
7 
315

289 
12 
301 

1.1
1.2

1.2
1.2
1.3
1.3
3.4

1.2

4.2
4.2

5.1

10,644
-8,301 
2,343

10,527 
-8,325 
2,202 

-1,483 
-439 
-52 
61 
28 
458

-1,416 
-389 
-64 
39 
34 
406 

909
-451 
458

7 
-79 
386

-34
352

-7 
345

837 
-431 
406 

10 
-69 
347 

-24 
323 

-12 
311 

1
0
6

5
13
-19
56
-18
13

9
5
13

-30
14
11

42
9

-42
11

INCOME  
STATEMENT

(EURm)

Revenue
Production costs
Gross profit

Sales and distribution costs
Administration costs
Other operating costs
Other operating income
Share	of	results	after	tax	in	joint	ventures	and	associates
Earnings before interest and tax (EBIT)

Specification:
EBITDA 
Depreciation, amortisation and impairment losses
Earnings before interest and tax (EBIT)

Financial income
Financial costs
Profit before tax

Tax
Profit for the year

Non-controlling interests
Arla Foods amba's share of profit for the year

65  ARLA FOODS  ANNUAL REPORT 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

PROfiT 
APPROPRiATiON

(EURm)

2020

2019

Profit appropriation for 2020

Supplementary payment: 
1,75 EUR-cent/kg owner milk

Consolidation principles:
Common capital 2/3
Individual capital 1/3

Supplementary 
payment

219 EURm
4 EURm
EURm

223

Consolidation
81 EURm
41 EURm
EURm

122

Common capital
81 EURm

Individual capital
41 EURm

352
-7 
345

219 
4 
223 

81
41 
122
345

323 
-12 
311 

124 
3
127

123 
61 
184 
311 

Performance price
36.9

EUR-cent/kg

Standard prepaid 
milk price
34.1 EUR-cent/kg

Profit for the year
345* EURm
   2.8 EUR-cent/kg

*Based on profit allocated to owners of Arla Foods amba 

   Profit appropriation

The proposed supplementary payment for 2020 is EUR 
223 million, including interest, corresponding to 1,75 
EUR-cent/kg owner milk. Interest on the carrying value 
of contributed individual capital amounted to EUR 4 
million. Contributed individual capital carried an interest 
of 1.60 per cent in 2020.

In addition, EUR 122 million is transferred to equity and 
split into 1/3 to individual capital (contributed 
individual capital), amounting to EUR 41 million and 
2/3 to common capital (reserve for special purposes), 
amounting to EUR 81 million.

Profit	for	the	year
Non-controlling interests
Arla Foods amba's share of net profit for the year

Profit appropriation:
Supplementary payment for milk
Interest on contributed individual capital
Total supplementary payment

Transferred to equity:
Reserve for special purposes
Contributed individual capital
Total transferred to equity
Appropriated profit

66  ARLA FOODS  ANNUAL REPORT 2020

 
 
 
 
 
 
 
 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

bALANCE 
SHEET

(EURm)

Note

2020

2019 Develop-
ment, %

(EURm)

Note

2020

2019 Develop-
ment, %

Assets
Non-current assets
Intangible assets and goodwill
Property, plant, equipment and right of use assets
Investments in associates and joint ventures
Deferred tax
Pension assets
Other non-current assets
Total non-current assets

Current assets
Inventory
Trade receivables
Derivatives
Other receivables
Securities
Cash and cash equivalents
Total current assets

Total assets

3.1
3.2
3.3
5.1
4.7

2.1
2.1
4.5
2.1
4.6

931 
2,915 
470 
29 
40 
28 
4,413 

1,080 
811 
57 
424
420 
126 
2,918

982 
2,710 
468 
43 
16 
24 
4,243 

1,092 
889 
20 
240 
435 
187 
2,863 

7,331

7,106 

-5
8
0
-33
150
17
4

-1
-9
185
77
-3
-33
2

3

Equity and liabilities
Equity
Common capital 
Individual capital 
Other equity accounts
Proposed supplementary payment to owners
Equity attributable to the owners of Arla Foods amba
Non-controlling interests
Total equity

Liabilities
Non-current liabilities
Pension liabilities
Provisions
Deferred tax
Loans
Total non-current liabilities

Current liabilities
Loans
Trade and other payables
Provisions
Derivatives
Current tax
Other current liabilities
Total current liabilities

Total liabilities

Total equity and liabilities

1,968
513
-118 
223 
2,586
53 
2,639

247 
21 
64
1,964 
2,296

695 
1,212 
25 
66 
11 
387
2,396

1,894 
498
-72 
127
2,447 
47 
2,494 

249 
23 
81 
1,951 
2,304 

776 
1,158 
9 
86 
5 
274 
2,308 

4,692

4,612 

7,331

7,106 

4
3
64
76
6
13
6

-1
-9
-21
1
0

-10
5
178
-23
120
41
4

2

3

4.7
3.4
5.1
4.3

4.3
2.1
3.4
4.5

67  ARLA FOODS  ANNUAL REPORT 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

EQUiTY

(EURm)

Equity at 1 January 2020
Supplementary payment for milk
Interest on contributed individual capital
Reserve for special purposes
Contributed individual capital
Non-controlling interests
Profit for the year
Other comprehensive income
Total comprehensive income
Payments to owners
Transactions with non-controlling interests
Supplementary payment related to 2019
Foreign exchange adjustments
Total transactions with owners
Equity at 31 December 2020

Equity at 1 January 2019
Supplementary payment for milk
Interest on contributed individual capital
Reserve for special purposes
Contributed individual capital
Non-controlling interests
Profit for the year
Other comprehensive income
Total comprehensive income
Payments to owners
Transactions with  non-controlling interests
Supplementary payment related to 2018
Foreign exchange adjustments
Total transactions with owners
Equity at 31 December 2019

68  ARLA FOODS  ANNUAL REPORT 2020

Common capital

Individual capital

Other equity accounts

t
n
u
o
c
c
a

l

a
t
i
p
a
C

885
-
-
-
-
-
-
9
9
-
-20
-
               4 
-16
878

928
-
-
-
-
-
-
-39
-39
-
-
-
-4 
-4
885

s
e
s
o
p
r
u
p

l

i

a
c
e
p
s

r
o
f
e
v
r
e
s
e
R

1,009
-
-
81
-
-
81
-
81
-
-
-
-
-
1,090

886
-
-
123
-
-
123
-
123
-
-
-
-
-
1,009

d
e
s
a
b
-
y
r
e
v
i
l

e
D

s
e
t
a
c
fi
i
t
r
e
c

r
e
n
w
o

d
e
t
c
e
n

j

I

l

a
t
i
p
a
c

l

i

a
u
d
v
d
n

i

i

l

a
t
i
p
a
c

d
e
t
u
b
i
r
t
n
o
C

l

i

a
u
d
v
d
n

i

i

271
-
-
-
41
-
41
-
41
-11
-
-
1
-10
302

222
-
-
-
61
-
61
-
61
-11
-
-
-1
-12
271

68
-
-
-
-
-
-
-
-
-4
-
-
1
-3
65

72
-
-
-
-
-
-
-
-
-4
-
-
-
-4
68

159
-
-
-
-
-
-
-
-
-7
-
-
-6
-13
146

162
-
-
-
-
-
-
-
-
-9
-
-
6
-3
159

t
n
e
m

j

t
s
u
d
a
e
u
a
v

l

r
o
f
e
v
r
e
s
e
R

y
r
a
t
n
e
m
e
p
p
u
S

l

t
n
e
m
y
a
p

127
219
4
-
-
-
223
-
223
-
-
-127
-
-127
223

290
124 
3
-
-
-
127
-
127
-
-
-289
-1
-290
127

i

g
n
g
d
e
h

f
o

s
t
n
e
m
u
r
t
s
n

i

-94
-
-
-
-
-
-
41
41
-
-
-
-
-
-53

-72
-
-
-
-
-
-
-22
-22
-
-
-
-
-
-94

r
i
a
f

r
o
f
e
v
r
e
s
e
R

h
g
u
o
r
h
t
e
u
a
v

l

I

C
O

r
o
f
e
v
r
e
s
e
R

e
g
n
a
h
c
x
e

i

n
g
e
r
o
f

s
t
n
e
m

t
s
u
d
a

j

12
-
-
-
-
-
-
-3
-3
-
-
-
-
-
9

14
-
-
-
-
-
-
-2
-2
-
-
-
-
-
12

10
-
-
-
-
-
-
-84
-84
-
-
-
-
-
-74

-31
-
-
-
-
-
-
41
41
-
-
-
-
-
10

g
n

i
l
l

o
r
t
n
o
c
-
n
o
n

e
r
o
f
e
b

l

a
t
o
T

s
t
s
e
r
e
t
n

i

2,447
219
4
81
41
-
345
-37
308
-22
-20
-127
-
-169
2,586

2,471
124
3
123
61
-
311
-22
289
-24
-
-289
-
-313
2,447

g
n

i
l
l

o
r
t
n
o
c
-
n
o
N

s
t
s
e
r
e
t
n

i

47
-
-
-
-
7
7
-
7
-
2
-
-3
-1
53

48
-
-
-
-
12
12
-
12
-
-15
-
2
-13
47

r
e
ft
a
y
t
i
u
q
E

l

a
t
o
T

g
n

i
l
l

o
r
t
n
o
c
-
n
o
n

s
t
s
e
r
e
t
n

i

2,494
219
4
81
41
7
352
-37
315
-22
-18
-127
-3
-170
2,639

2,519
124
3
123
61
12
323
-22
301
-24
-15
-289
2
-326
2,494

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
	
	
	
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

EQUiTY (CONTiNUED)

Understanding equity
Equity accounts regulated by the Articles of Association 
can be split into three main categories: common  
capital, individual capital and other equity accounts.  
The characteristics of each account are explained below.

Common capital
Common capital is by nature un-allocated to individual 
members and consists of the capital account and the 
reserve for special purposes. The capital account  
represents a strong foundation for the cooperative’s 
equity, as the non-impairment clause, described on 
page 70, ensures that the account cannot be used for 
payments to owners. The reserve for special purposes is 
an account that in extraordinary situations can be used 
to compensate owners for losses or impairments  
affecting	the	profit	for	appropriation.	Amounts	 
transferred	from	the	annual	profit	appropriation	to	
common capital are recognised in this account.

Individual capital
Individual capital is capital allocated to each owner 
based on their delivered milk volume. Individual capital 
consists of contributed individual capital, delivery-based 
owner	certificates	and	injected	individual	capital.	
Amounts registered to these accounts will, subject to 
approval by the Board of Representatives, be paid out 
when owners leave the cooperative. Amounts allocated 
to contributed individual capital as part of the  
annual	profit	appropriation	are	interest-bearing.	The	
account for proposed supplementary payment that will 
be paid out following the approval of the annual report 
is	also	classified	as	individual	capital.

Other equity accounts
Other equity accounts include accounts prescribed  
by IFRS. These include reserves for value adjustments  
of hedging instruments, the reserve for fair value  
adjustments	of	certain	financial	assets	and	the	reserve	
for foreign exchange adjustments.

Non-controlling interests
Non-controlling interests represent the share of group  
equity attributable to holders of non-controlling  
interests in group companies.

    Equity share 35 per cent

During 2020 equity increased by EUR 145 million
compared to last year and totalled EUR 2,639 million  
at 31 December 2020.

Transactions with farmer owners
A supplementary payment relating to 2019 totalling 
EUR 127 million was paid out in March 2020. Additionally, 
EUR 22 million was paid out to owners resigning or 
retiring from the cooperative. The Board of Directors 
proposes to pay EUR 223 million in March 2021 as a 
supplementary payment including interest on individual 
capital instruments for 2020. Furthermore, it is 
expected that EUR 18 million will be paid out in 2021  
to owners resigning or retiring.

Other equity adjustments
Other equity adjustments of EUR -58 million relates to 
other comprehensive income of EUR -37 million and to 
changes in non-controlling interests of EUR -21 million. 
Other comprehensive income includes income and 
expenses as well as gains and losses that are excluded 
from the income statement. Typically they have not yet 
been realised. The net cost of EUR -37 million was due 
to negative value adjustments on net assets measured 
in	foreign	currencies,	partly	offset	by	positive	value	
adjustments on hedging instruments and actuarial 
gains on pension assets and liabilities. The net cost of 
EUR -21 million in non-controlling interests relates to 
purchases of equity instruments in subsidiaries and the 
net	effect	of	dividends	and	capital	increases.

The equity share of 35 per cent is calculated as equity 
excluding non-controlling interests at EUR 2,586 
million divided by total assets of EUR 7,331 million.

69  ARLA FOODS  ANNUAL REPORT 2020

Development in equity
(EURm)

2,900

2,800

2,700

2,600

2,500

2,400

2,300

2,200

352

-127

-22

-58

2,639

2,494

Equity including non-controlling 
interests 1 January 2020

Profit for the year

Supplementary payment 
Other payments to farmer owners
related to 2019

Other equity adjustments

Equity including non-controlling 
interests 31 December 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

EQUiTY (CONTiNUED)

   Regulations according to Articles of Association and IFRS

Common capital
Recognised within the capital account are technical 
items	such	as	actuarial	gains	or	losses	on	defined	
benefit	pension	schemes,	effects	from	disposals	and	
acquisitions of non-controlling interests in subsidiaries and 
exchange	rate	differences	in	the	equity	instruments	
issued to owners. Furthermore, the capital account is 
impacted by agreed contributions from new owners of 
the cooperative.

Recognised within the reserve for special purposes is 
the	annual	profit	appropriation	to	common	capital.	It	
may, upon the Board of Director’s proposal, be applied 
by the Board of Representatives for the full or partial 
off-setting	of	material	extraordinary	losses	or	impair-
ment in accordance to article 20.1(iii) of the articles of 
association.

Individual capital
Individual capital instruments are regulated in article  
20 of the articles of association and the general  
membership terms.

Equity instruments issued as contributed individual 
capital relate to amounts transferred as part of the 
annual	profit	appropriation.	The	individual	balances	carry	
interest at CIBOR 12 months + 1.5 per cent that are 
approved and paid out together with the supplementary 
payment	in	connection	with	the	annual	profit	
appropriation.

Delivery-based owner certificates are equity instru-
ments issued to the original Danish and Swedish owners. 
Issue of these instruments ceased in 2010.

Injected individual capital are equity instruments 
issued in connection with cooperative mergers and 
when new owners enter the cooperative.

Balances	on	delivery-based	owner	certificates	and
injected individual capital instruments carry no interest.

Balances on contributed individual capital, delivery- based 
owners	certificates	and	on	injected	individual	capital	
can be paid out over three years upon termination of 
membership to Arla Foods amba in accordance with  
the articles of association, subject to the Board of 
Representatives’ approval. Balances are denominated in 
the currency relevant to the country in which owners 
are registered. Foreign currency translation adjustments 
are	calculated	annually	and	the	effect	is	transferred	to	
the capital account.

Proposed supplementary payment to owners is  
recognised separately in equity until approved by the 
Board of Representatives.

Other equity accounts
Reserve for value adjustments of hedging instruments 
comprises the fair value adjustment of derivative 
financial	instruments	classified	as	and	meeting	the	
conditions	for	hedging	of	future	cash	flows	where	the	
hedged transaction has not yet been realised.

Reserve for fair value adjustments through OCI  
comprise of the fair value adjustments of mortgage  
credit	bonds	classified	as	financial	assets	 
measured at fair value though other comprehensive 
income.

Reserve for foreign exchange adjustments comprises 
currency	translation	differences	arising	during	the	 
translation	of	the	financial	statements	of	foreign	 
companies, including value adjustments relating to  
assets and liabilities that constitute part of the group’s 
net investment, and value adjustments relating to  
hedging transactions securing the group’s net  
investment.

Non-impairment clause
Under the articles of association, no payment may be 
made by Arla Foods amba to owners that impair the 
sum of the capital account and equity accounts 
prescribed by law and IFRS. The non-impairment clause 
is assessed on the basis of the most recent annual 
report presented under IFRS. Individual capital accounts 
and reserve for special purposes are not covered by the 
non-impairment clause.

Non-controlling interests
Subsidiaries are fully recognised in the consolidated 
financial	statements.	Non-controlling	interests’	share	of	
the results for the year and of the equity in subsidiaries 
are recognised as part of the consolidated results and 
equity, respectively, but are listed separately.

On initial recognition, non-controlling interests are 
measured at either the fair value of the equity interest 
or the proportional share of the fair value of the 
acquired	companies	identified	assets,	liabilities	and	
contingent liabilities. The measurement of non-con-
trolling interests is selected on a transactional basis.

70  ARLA FOODS  ANNUAL REPORT 2020

 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

CASH fLOw

(EURm)

Note

2020

2019

(EURm)

Note

2020

2019

EBITDA
Reversal of share of results in joint ventures and associates
Reversal of other operating items without cash impact
Change in net working capital
Change in other receivables and other current liabilities
Dividends received, joint ventures and associates
Interest paid
Interest received
Taxes paid
Cash flow from operating activities

Investment	in	intangible	fixed	assets
Investment in property, plant and equipment
Sale of property, plant and equipment
Operating investing activities

Sale	of	financial	assets
Acquisition of enterprises
Sale of enterprises
Financial investing activities

3.3

2.1

5.1

3.1
3.2
3.2

3.5
3.5

909 
-28 
53
4 
-137
8 
-53 
3 
-28 
731

-53 
-478 
19
-512

17 
0 
7 
24 

837 
-34 
16 
79 
-37 
8 
-69 
3 
-30 
773 

-52 
-425 
21 
-456 

37 
-168 
16 
-115 

Cash flow from investing activities

-488

-571 

Supplementary	payment	regarding	the	previous	financial	year
Paid in and out from equity regarding individual capital instruments
Paid out to non-controlling interests
Loans obtained, net
Payment of lease debt
Payment to pension plans
Cash flow from financing activities 

4.3.c
4.3.c
4.3.c

Net cash flow

Cash and cash equivalents at 1 January
Exchange rate adjustment of cash funds
Cash and cash equivalents at 31 December

Free operating cash flow
Cash flow from operating activities
Operating investing activities
Free operating cash flow

Free cash flow
Cash flow from operating activities
Cash flow from investing activities
Free cash flow

-127 
-22 
-18
-24 
-66 
-36 
-293

-50 

187 
-11 
126 

-289 
-24 
-15 
295 
-66 
-37 
-136 

66 

119 
2 
187 

2020

2019

731
-512
219

731
-488 
243

773 
-456 
317 

773 
-571 
202 

71  ARLA FOODS  ANNUAL REPORT 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

CASH fLOw (CONTiNUED)

    Strong operational cash flow and increased investments 

Development in cash flow
(EURm)

Combined cash and cash equivalents as of  31 December 
2020 were EUR 126 million, compared  to EUR 187 
million last year. The movement was due to a net cash 
out-flow	of	EUR	50	million	during	2020	and	exchange	
rate adjustments on cash funds of EUR 11 million. An 
insignificant	amount	of	cash	and	cash	equivalents	at	 
31 December 2020 was deposits in restricted accounts.

   Accounting policies

The	consolidated	cash	flow	statement	is	presented	
according	to	the	indirect	method,	with	cash	flow	from	
operating activities determined by adjusting EBITDA for 
the	effects	of	non-cash	items	such	as	undistributed	
results in joint ventures and associates, changes in 
working capital items and other non-cash items.

1000

800

600

400

200

0

-200

909

4

-182

731

-488

243

-149

-144

50

EBITDA

Cash flow from operating activities
Net working capital
Other payments and adjustment
with impact on operating  cash flow

Investing activities

Free cash flow
Supplementary payments 
Other financing activities
and leaving members

Reduction in cash

Free	operating	cash	flow	is	a	measure	of	the	amount	of	
cash	generated	by	normal	operations.	Cash	flow	from	
operating activities decreased by 5 per cent to EUR 731 
million compared with EUR 773 million last year, mainly 
due	to	postponed	declaration	of	VAT	and	duties	offset	
by extended payment terms for employee income taxes 
in Denmark. Improved net working capital contributed a 
modest positive net cash release of EUR 4 million whilst 
still maintaining the previously years trend of improving 
the net working capital position.

Cash	flow	from	investment	activities	amounted	to	 
EUR 488 million compared with EUR 571 million last 
year. The overall investment level last year was higher 
due to the acquisition of the cheese business in Bahrain, 
however 2020 included a record high CAPEX investment 
of	EUR	478	million.	The	free	operating	cash	flow	ended	
at EUR 219 million. 

Cash	flow	from	financing	activities	was	EUR	-293	
million. A supplementary payment of EUR 127 million 
was	issued	in	relation	to	the	2019	profit	allocation	and	
further payments, representing EUR 22 million from 
individual capital instruments, were paid out to owners 
who	resigned	or	retired.	Cash	flow	from	other	financing	
activities amounted to EUR 144 million and related to 
repayment of net interest bearing debt of EUR 90 
million, payments to pension schemes of EUR 36 
million and transactions with non-controlling interests 
of EUR 18 million.

72  ARLA FOODS  ANNUAL REPORT 2020

 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

INTRODUCTiON TO NOTES

The	following	sections	provide	additional	disclosures	supplementing	the	primary	financial	statements.

NOTE 1
REVENUE AND COSTS
Details on the group’s performance and 
rentability are disclosed in Note 1.

NOTE 2
NET wORKiNG CAPiTAL
Details on the development and  
composition of inventory and trade 
balances against customers and  
vendors are disclosed in Note 2.

NOTE 3
CAPiTAL EMPLOYED
Details on the production capacity, 
intangible assets and financial investments 
held by the group are disclosed in Note 3.

NOTE 4
fUNDiNG
Details on funding of the group’s activities 
and the associated financial risks are 
disclosed in Note 4.

NOTE 5
OTHER AREAS
The general accounting policies, the group 
structure and other IFRS requirements are 
disclosed in Note 5.

73  ARLA FOODS  ANNUAL REPORT 2020

bASiS fOR PREPARATiON
The annual report is based on the group’s monthly 
reporting procedures. Group entities are required to 
report using standard accounting principles in 
accordance with the International Financial Reporting 
Standards as adopted by EU (IFRS).

In response to the Guidelines on Alternative Performance 
Measures (APMs) issued by the European Securities and 
Markets Authority (ESMA), we have provided additional 
information on the APMs used by the group. These 
APMs	are	deemed	critical	to	understanding	the	financial	
performance	and	financial	position	of	the	group,	in	
particular the performance price. As they are not 
defined	by	IFRS,	they	may	not	be	directly	comparable	
with other companies who use similar measures. 
Definitions	are	provided	in	the	Glossary	and	Note	1.4.	

For details on the basis for preparation and general 
accounting policies applied, refer to Note 5.6.

CURRENCY ExPOSURE
The	group’s	financial	position	is	significantly	exposed	to	
currencies, both due to transactions conducted in 
currencies other than the EUR and due to the 
translation	of	financial	reporting	from	entities	not	part	
of	the	Eurozone.	The	most	significant	exposure	relates	
to	financial	reporting	from	entities	operating	in	GBP	and	
SEK, and to transactions relating to sales in USD or 
USD-related currencies. Refer to Note 4.1.2 for more 
detail on how the exposure is managed.

APPLYiNG MATERiALiTY 
Our focus is to present information that is considered of 
material importance for our stakeholders in a simple 
and structured way. Disclosures that are required by 
IFRS are included in the annual report, unless the 
information is considered of immaterial importance to 
the users of the annual report.

SiGNifiCANT ACCOUNTiNG  
ESTiMATES AND ASSESSMENTS
Preparing	the	group’s	consolidated	financial	statements	
requires management to apply accounting estimates and 
judgements	that	affect	the	recognition	and	measurement	
of the group’s assets, liabilities, income and expenses.  
The estimates and judgements are based on historical 
experience and other factors. By nature, these are 
associated with uncertainty and unpredictability, which 
can	have	a	significant	effect	on	the	amounts	recognised	 
in	the	consolidated	financial	statements.	The	most	
significant	accounting	estimates	are	addressed	below.

Measurement of revenue and rebates
Revenue, net of rebates, is recognised when goods are 
transferred to customers. Estimates are applied when 
measuring the accruals for rebates and other sales 
incentives. The majority of rebates are calculated using 
terms agreed with the customer. For some customer 
relationships,	the	final	settlement	of	the	rebate	depends	
on future volumes, prices and other incentives. 
Therefore there is an element of estimation and 
judgment in determining whether performance 
obligations are achieved. Estimates are based on 
historical trends and information on sales or purchase 
forecasts. Refer to Note 1.1 for more detail.

Valuation of goodwill
Estimates are applied in assessing the value in use of 
goodwill. Goodwill is not subject to amortisation but is 
tested annually for impairment. Assessing expected 
future	cash	flows	and	setting	discount	rates	involves	 
a level of estimation based on approved forecasts and 
market data. The majority of goodwill is allocated to 
activities in the UK. Refer to Note 3.1.1 for more detail.

Influence assessment and classification  
of investments
The group holds an investment in COFCO Dairy 
Holdings Limited / Mengniu Dairy Company Limited, 
which	is	classified	as	an	associated	company.	The	
classification	is	based	on	an	assessment	of	the	level	of	
influence	through	board	representation.	Refer	to	Note	
3.3 for more detail.

Valuation of inventory
Estimates are applied in assessing net realisable 
inventory	values.	Most	significantly,	this	includes	the	
assessment of expected future market prices and the 
quality of certain products within the cheese category, 
some of which need to mature for up to two years. 
Refer to Note 2.1 for more detail.

Classification of spare parts
Accounting	estimates	are	applied	on	the	classification	
of spare parts for production equipment. The group has 
updated the accounting estimates in 2020, which has 
led	to	a	partly	reclassification	of	spare	parts	from	
inventory and property, plant and equipment Refer to 
Note 2.1 for more detail.

Measurement of trade receivables
Allowance for doubtful trade receivable positions 
requires estimates. Losses on trade receivables 
recognised	in	the	group	are	historically	of	insignificance,	
which is also the case this year. During the year the 
Covid-19 pandemic has however challenged the 
foodservice business and forced extra focus on 
accounting estimates on trade receivables positions 
within this sector.

Valuation of pension plans
Judgements are applied when setting actuarial 
assumptions such as the discount rate, expected future 
salary	increases,	inflation	and	mortality.	The	actuarial	
assumptions vary from country to country, based on 
national economic and social conditions. They are set 
using available market data and compared with 
benchmarks to ensure consistency on an annual basis 
and in compliance with best practice. Refer to Note 4.7 
for more detail.

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Revenue and cost
1.1 REVENUE

  Adaption to changed consumer behaviour  drove stronger sales and improved brand positions

Development in revenue
(EURm)

Revenue increased by 1.1 per cent to EUR 10,644 million, 
compared to EUR 10,527 million last year. The increase 
reflects	more	retail	sales	of	branded	volumes	both	in	
Europe	and	International,	and	a	full	year	effect	of	M&A	
activities	from	2019.	These	were	partly	offset	by	lower	
sales volumes in food service and global industry sales and 
a	negative	effect	from	lower	sales	prices	and	currencies.

Strategic branded sales volumes grew by 7.7 per cent, 
compared to 5.1 per cent last year, driven by Lurpak®, 
Puck®, Arla® and other supported brands. Price levels 
decreased by 1.2 per cent compared to last year.

Europe is Arla’s largest commercial segment, comprising 
60.2 per cent of total revenue which was consistent with 
last year. Revenue in Europe increased by EUR 66 million, 
driven	by	higher	volumes	partly	offset	by	lower	prices	and	
adverse	currency	effects.	The	strategic	branded	revenue	in	
Europe grew 5.9 per cent despite volatility in the market. 
Branded sales grew to 53.0 per cent of revenue compared 
to 50.4 per cent last year. 

The international segment accounted for 18,6 per cent  
of total revenue, compared to 17.1 per cent last year.  
The strategic branded revenue in international  
represented 86.0 per cent of revenue compared to  
82.7 per cent last year. 

The revenue in international increased by EUR 174 million 
driven	by	the	full	year	of	effect	of	the	acquisition	of	the		
cheese business in MENA completed last year and 
generally increased volumes due to the Covid-19 situation. 
The	increase	was	partly	offset	by	adverse	foreign	exchange	
movements in the US dollar.

Arla Foods Ingredients comprised 6.7 per cent of total 
revenue, which is consistent with last year. Revenue 
increased due to sales of value-added products within  
the ingredients segment.

Our Global Industry Sales and other segment represented 
14.5 per cent of the total revenue and decreased by 1.3 
per cent to EUR 1.541 million versus EUR 1,662 million 
last year. The decrease was driven by lower volumes due 
to high growth in the retail segments.

The	full	year	effect	of	M&A	activities	in	2019	including	
purchase	of	the	Kraft	branded	cheese	business	in	MENA	
and the divestment of the remaining Allgäu-activities in 
Germany, contributed to a revenue increase of EUR 65 
million in 2020.

Revenue was negatively impacted by adverse foreign 
exchange rate movements of EUR 85 million, driven 
primarily by USD and GBP.

11,000

10,750

10,500

10,250

10,000

9,750

9,500

10,527

-133

270

65

-85

10,644

2019

Sales prices

Volume/mix

M&A

Currency

2020

Revenue split by commercial segment,  
2020

Revenue split by commercial segment,  
2019

10,644

MILLION EUR

10,527

MILLION EUR

	 Europe	60%	
	 International	19%	
	 Arla	Foods	Ingredients	7%	
	 Global	industry	sales	and	other	sales	14%

	 Europe	60%	
	 International	17%	
	 Arla	Foods	Ingredients	7%	
	 Global	industry	sales	and	other	sales	16%

74  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Revenue and cost
1.1 REVENUE

Table 1.1.a Revenue split by country
(EURm)

2020

2019

Share of revenue in 2020

   Accounting policies

   Uncertainties and estimates

United Kingdom
Sweden
Germany
Denmark
Netherlands
China
Saudi Arabia
Finland
Oman
USA
Other*
Total

2,740
1,478 
1,267
1,031 
526
368
352 
316
194 
177
2,195 
10,644

2,716
1,464
1,343
1,054
507
331
282
324
167
176
2,163
10,527 

	 5%

	 3%
	 3%
	 3%
	 2%
	 2%

	 26%

	 14%

	 12%

	 10%

	 21%

*Other countries include, amongst others, Belgium, Canada, UAE, Spain, France, Australia

Table 1.1.a represents the total revenue by country and includes all sales that occur in the countries, irrespective
of	organisational	structure.	Therefore,	the	figures	cannot	be	compared	to	our	commercial	segment	review	on	page	
25 to 30.

Table 1.1.b Revenue split by brand
(EURm)

Arla®
Lurpak®
Puck®
Castello®
Milk based beverage brands
Other supported brands
Strategic branded revenue

AFI
Non-strategic brands and other
Total

75  ARLA FOODS  ANNUAL REPORT 2020

2020

2019

3,116
638 
427 
177 
232 
566 
5,156

3,033
588
363
179
207
452
4,822

716 
4,772 
10,644

710 
4,995
10,527 

Revenue, net of rebates, is recognised when goods are 
transferred to customers. Estimates are applied when 
measuring accruals for rebates and other sales 
incentives. The majority of rebates are calculated based 
on terms agreed with the customer. For some customer 
relationships,	the	final	settlement	of	the	rebate	depends	
on future sales volumes and prices, as well as other 
incentives. Thus, there is an element of uncertainty in 
estimating the exact value.

Since Arla’s main line of business is the sale of fresh 
dairy products, returns of goods rarely occur and
therefore	do	not	require	specific	accounting	disclosure.

Based on current milk price, Arla contractually secured 
approximately EUR 295 million revenue related to raw 
milk sales for 2020 and approximately EUR 234 million 
for 2021 and later.

Revenue is is recognised when there is a contract with  
a customer for the production and transfer of dairy 
products across various product categories and 
geographical regions. Revenue per commercial 
segment or market is based on the group’s internal 
financial	reporting	practices.

Revenue is recognised in the income statement when  
a	performance	obligation	is	satisfied,	at	the	price	
allocated	to	that	performance	obligation.	This	is	defined	
as the point in time when control of the products has 
been transferred to the buyer, the amount of revenue 
can be measured reliably and collection is probable. 
The transfer of control to customers takes place 
according to trade agreement terms, i.e. the Incoterms 
and	can	vary	depending	on	the	customer	or	specific	
trade.

Revenue comprises invoiced sales for the year less 
customer-specific	payments,	such	as	sales	rebates,	cash	
discounts, listing fees, promotions, VAT and duties. 
Contracts with customers can contain various types of 
discounts. Historical experience is used to estimate 
discounts, in order to correctly recognise revenue.

Furthermore, revenue is only recognised when it is 
highly probable that a material reversal in the amount 
of revenue will not occur. This is generally the case 
when the control of the product is transferred to the 
customer also taking into consideration the level of 
rebates.

The vast majority of all contracts have short payment 
terms with an average of 35 days. Therefore, an 
adjustment of the transaction price with regards to  
a	financing	component	in	the	contracts	with	customers	
is not required.  

 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Development in operational costs 
(EURm)

10,400

10,350

10,300

10,250

10,200

10,150

10,100

10,050

10,000

Other milk
Costs of Other milk decreased by EUR 30 million due to 
lower volumes. Other milk consists of speciality milk 
and other contract milk acquired to meet local market 
demands.

Staff costs and FTE 
Staff	costs	increased	5.4	per	cent	to	EUR	1,345	million	
compared	to	EUR	1,276	million	last	year.	Staff	costs	
increased due to additional FTE’s from the insourcing 
activities primarily in IT and transportation and due to 
inflation.

The total number of FTE’s increased to 20.020 
compared to 19,174 last year.

Marketing spend 
Marketing spend was consistent with last year and 
amounted to EUR 248 million. Continued focus on 
efficiency	improvements	enabled	by	the	Calcium	
transformation	and	efficiency	programme	including	
insourcing	and	upscaling	of	“The	Barn”	our	in-house	
content studio, allowed us to increase our marketing 
activities while keeping costs consistent with last year. 

Depreciation, amortisation and impairment 
Depreciation, amortisation and impairment increased 
4.9 per cent to EUR 451 million compared to EUR 431 
million last year. The increase was primarily due to 
higher levels of CAPEX investments.

184

-84

49

-72

10,223

10,130

16

2019

Milk cost

Volume/mix and other changes 
Calcium net of re-investments
in operational costs

M&A

Currency

2020

Revenue and cost
1.2 OPERATiONAL COSTS

      Calcium contributes to lower cost  

Operational costs were EUR 10,223 million which is an 
increase of 0.9 per cent compared with last year.

Production costs decreased 0.3 per cent to EUR 8,301 
million from EUR 8,325 million last year. Excluding costs 
relating to raw milk, production costs decreased to EUR 
3,459 million compared to EUR 3,499 million last year. 
Increased costs related to higher sales of branded 
products	and	full	year	effect	of	M&A	activities	from	
2019	were	offset	by	savings	from	Calcium	initiatives.	
The Calcium savings were EUR 130 million in 2020.  
The	net	cost	effect	compared	to	last	year	amounted	 
to EUR 84 million and includes re-investments and 
non-recurring in-year items. Refer to pages 16-17 for 
more on Calcium initiatives.

Sales and distribution costs increased 4.7 per cent to 
EUR 1,483 million compared to EUR 1,416 million last 
year, mainly due to higher sales and salary costs in the 
MENA region. Research and development costs 
amounted to EUR 72 million, compared to EUR 66 
million last year. In addition EUR 13 million related to 
capitalised development activities.

Administration costs increased 12.9 per cent to EUR 
439 million compared to EUR 389 million last year due 
to	increased	staff	costs,	operational	costs	within	IT,	
depreciations	and	costs	related	full	year	effect	of	M&A’s	
from 2019.

Cost of raw milk
The cost of raw milk increased to EUR 4,842 million 
compared to EUR 4,826 million. The increase was a 
result of higher weighed-in milk volumes from owners 
partly	offset	by	lower	volumes	on	other	purchased	milk.

Owner milk
Costs related to owner milk increased by EUR 46 million 
due to higher volumes. Average pre-paid milk price was 
on the same level as last year.

76  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Revenue and cost
1.2 OPERATiONAL COSTS

Table 1.2.a Operational costs split by function and type
(EURm)

Production costs
Sales and distribution costs
Administration costs
Total

Specification:
Weighed-in raw milk
Other	production	materials*
Staff	costs
Transportation costs
Marketing costs
Depreciation, amortisation and impairment
Other	costs**
Total

2020

2019

Table 1.2.b Weighed-in raw milk

2020

2019

8,301 
1,483 
439 
10,223 

8,325 
1,416 
389 
10,130 

Owner milk
Other milk
Total

4,842 
1,860 
1,345 
640 
248 
451 
837
10,223 

4,826 
1,836
1,276 
645
250 
431 
866 
10,130 

Table 1.2.c Staff costs
(EURm)

Wages, salaries and remuneration 
Pensions	-	defined	contribution	plans	
Pensions	-	defined	benefit	plans	
Other social security costs
Total staff costs

Weighed in 
mkg
12,515 
1,231 
13,746 

EURm
4,364 
478 
4,842 

Weighed in 
mkg
12,382 
1,323 
13,705 

EURm
4,318 
508 
4,826 

2020

2019

1,166 
83 
4 
92 
1,345 

729 
383 
233 
1,345 

1,089 
79 
3 
105 
1,276 

722 
355 
199 
1,276 

*Other production materials includes packaging, additives, consumables and changes in inventory
**Other costs mainly includes maintenance, utilities and IT

Cost split by type,  
2020

Cost split by type,  
2019

Staff	costs	relate	to:	
Production costs
Sales and distribution costs
Administration costs
Total staff costs

Average number of full-time employees

20,020

19,174 

10,223

MILLION EUR

10,130

MILLION EUR

Table 1.2.d Depreciation, amortisation and impairment
(EURm)

Intangible assets, amortisation
Property, plant and equipment including right of use assets, depreciation
Total depreciation, amortisation and impairment

	 Weighed-in	raw	milk	47%	
	 Other	production	materials*	18%	
	 Staff	costs	13%	
	 Transportation	costs	6%
  Marketing costs	3%
  Depreciation, amortisation and impairment	5%
  Other	costs**	8%

	 Weighed-in	raw	milk	48%	
	 Other	production	materials*	19%	
	 Staff	costs	13%	
	 Transportation	costs	6%
  Marketing costs	2%
  Depreciation, amortisation and impairment	4%
  Other	costs**	8%

Depreciation, amortisation and impairment relate to: 
Production costs
Sales and distribution costs
Administration costs
Total depreciation, amortisation and impairment

2020

2019

70 
381 
451 

316 
80 
55 
451 

64 
367 
431 

310 
74 
47 
431 

77  ARLA FOODS  ANNUAL REPORT 2020

 
 
Management Review 

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Revenue and cost
1.2 OPERATiONAL COSTS

Revenue and cost
1.3 OTHER OPERATiNG iNCOME AND COSTS

   Accounting policies

      Positive hedging impact

   Accounting policies

Production costs 
Production costs include direct and indirect costs 
related to production including movements in volumes 
on inventory and related inventory revaluation. Direct 
costs comprise purchase of milk from owners, inbound 
transportation costs, packaging, additives, consumables, 
energy and variable salaries directly related to the 
production. Indirect costs comprise other costs related 
to the production of goods including depreciation and 
impairment losses on production-related material and 
other supply chain related costs. The purchase of milk 
from cooperative owners is recognised at prepaid prices 
for the accounting period and therefore does not 
include	the	supplementary	payment,	which	is	classified	
as distributions to owners and recognised directly  
in equity. 

Sales and distribution costs 
Costs	relating	to	sales	staff,	the	write-down	of	
receivables, sponsorship, research and development, 
depreciation and impairment losses are recognised as 
sales and distribution costs. Sales and distribution  
costs also include marketing expenses relating to 
investment in the group’s brands, like the development 
of marketing campaigns, advertisement, exhibits,  
and others. 

Other operating income and costs had a net positive 
development of EUR 34 million compared to last year. 
This was primarily attributable to a net positive hedging 
effect	of	EUR	26	million	from	negative	currency	
developments, mainly  in USD.

Other items included the net result from sale of surplus 
energy and other items not part of the regular dairy 
activities.

Other operating income and costs consist of items 
outside the regular course of dairy business activities.  
It includes items such as gains and losses relating to the 
settlement of disputes, revaluation gains from step 
acquisition	of	entities,	the	net	result	from	financial	
hedging activities and the net result from the 
production and sale of energy from our biogas plants. 
Furthermore, it includes gains and losses from the 
disposal	of	fixed	assets	no	longer	used	within	our	dairy	
operations.

Administration costs 
Administration costs relate to management and  
administration,	including	administrative	staff,	office	
premises	and	office	costs,	as	well	as	depreciation	 
and impairment.

Table 1.3 Other operating income and costs
(EURm)

Sale of electricity
Income of hedging instruments transferred from equity
Gain on disposal of intangible assets and PP&E
Other operating income
Total other operating income

Cost related to sale of electricity
Expense of hedging instruments transferred from equity
Other operating costs
Total other operating costs

2020

2019

24 
14 
15 
8 
61 

-29
-12
-11
-52

22
3
14
0
39

-29
-27
-8
-64

78  ARLA FOODS  ANNUAL REPORT 2020

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Revenue and cost
1.4 KEY PERfORMANCE iNDiCATORS

The alternative performance measures disclosed below are key performance indicators for the group.  
They are not IFRS requirements.

1.4.1 Performance price

Table 1.4.2 Strategic branded volume driven revenue growth
(EURm)

      Stabile milk prices and decreased costs led to higher performance price

Arla’s performance price is a key measure of the overall 
performance, expressing the value added to each kilo of 
milk supplied by our farmer owners. The performance 
price is calculated as the standardised prepaid milk price, 
included in production costs, plus Arla Foods amba’s 

share	of	profit	for	the	year,	divided	by	the	weighed-in	milk	
volume in 2020. The performance price was 36.9 
EUR-cent/kg owner milk, compared to 36.6 EUR-cent/
kg owner milk last year.

Strategic	branded	revenue	last	year*
Strategic branded volume driven revenue growth
Price- and exchange rate adjustments
Strategic branded revenue

Strategic	branded	volume	driven	revenue	growth,	%

2020

2019

4,867
378
-89
5,156

4,591
236
-5
4,822

7.7%

5.1%

Table 1.4.1 Performance price

2020

2019

Strategic branded VDRG is calculated as the volume growth of EUR 378 million divided by EUR 4.867 million and equals 7.7 per cent in 2020.

*2020 includes an adjustment of EUR 45m due to changes in the other supported brand category.

EURm Volume  
in mkg

EUR-cent/
kg

EURm Volume  
in mkg

EUR-cent/
kg

Owner milk
Adjustment to standard milk  
(4.2%	fat,	3.4%	protein)
Arla	Foods	amba's	share	of	profit	 
for the year
Total

4,364 

12,515 

34.9 

4,318 

12,382 

345

12,515 

-0.8 

2.8 
36.9 

311

12,382 

34.9 

-0.8 

2.5 
36.6 

Note 1.4.3 Profit share

      Financial comments

The	profit	share	in	Arla	is	targeted	at	2.8-3.2	per	cent	 
of	revenue,	calculated	from	the	profit	attributable	to	our	
farmer owners.

For	2020	the	profit	to	farmer	owners	amounted	to	EUR	
345 million compared to EUR 311 million last year.

This corresponded to  3.2 per cent of revenue or 2.8 
EUR-cent per kilo milk delivered and was distributed to  
supplementary payment and consolidation as disclosed 
in	the	statement	of	profit	appropriation.	

1.4.2 Strategic branded volume driven revenue growth

      Financial comments

Volume	driven	revenue	growth	(VDRG)	is	defined	as	
revenue growth that is derived from growth in volumes 
keeping prices constant.

VDRG on strategic brands is an alternative performance 
measure applied to support and understand the 
non-price revenue growth and performance of our 
branded business.

79  ARLA FOODS  ANNUAL REPORT 2020

Strategic	branded	VDRG	increased	significantly	in	 
2020 to 7.7 per cent compared to 5.1 per cent last year.  
A higher demand of branded products in the retail 
business was the main driver of the increase.

Table 1.4.3 Profit share
(EURm)

Revenue
Profit	for	the	year
Profit	relating	to	non-controlling	interests
Profit	attributable	to	farmer	owners

Profit share

2020

2019

10,644
352
-7
345

10,527
323
-12
311

3.2%

3.0%

Profit	share	is	calculated	as	EUR	345	million	divided	by	EUR	10.644	million	and	equals	3.2	per	cent	in	2020.

 
 
 
 
	
 
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Net working capital
2.1 NET wORKiNG CAPiTAL, OTHER RECEiVAbLES AND CURRENT LiAbiLiTiES

      Net working capital position improved

Net working capital decreased by EUR 144 million to 
EUR 679 million, representing an improvement of 17.5 
per cent compared to last year. Continued focus on 
optimising net working capital, including initiatives such 
as increased use of global procurement agreements, 
improved payment terms, as well as utilisation of 
finance	programmes	with	our	customers	and	supplies,	
supported this development. A higher inventory level 
was	partly	offset	by	reclassification	of	spare	parts	to	
plant and machinery and by write downs. 

Inventory
Inventory decreased by EUR 12 million to EUR 1,080 
million, compared to EUR 1,092 million last year. 
Underlying inventory increased with 10 per cent 
primarily driven by higher volumes in International,   
especially	in	MENA,	and	by	a	different	composition	of	
inventories	compared	to	last	year.	This	was	offset	by	
reclassification	of	spare	parts	to	plant	and	machinery,	
write-downs and exchange rates.  

Trade receivables
Trade receivables decreased by EUR 78 million to EUR 
811 million, compared to EUR 889 million last year. 
Excluding	the	effect	of	currencies	and	others,	trade	
receivables decreased EUR 51 million. This decrease 
was driven by a focus on cash collection and utilisation 
of	trade	receivables	finance	programmes.	The	group	
utilised these programmes to manage liquidity and  
reduce credit risk on trade receivables.

Managing credit risk exposure on trade receivables is 
guided by group-wide policies. Credit limits are set 
based	on	the	customer’s	financial	position	and	current	
market	conditions.	The	customer	portfolio	is	diversified	
in terms of geography, industry sector and customer 
size. In 2020, the group was not extraordinarily exposed 
to	credit	risk	related	to	significant	individual	customers,	
but to the general credit risk in the retail sector. Read 
more about credit risk in note 4.1.5.

Historically,	amounts	written	off	as	irrecoverable	 
were relatively low. This was unchanged in 2020, with 
EUR 3 million recognised in the income statement as  
losses arising from bad debt, compared to EUR 6 million 
last year.

Trade and other payables
Trade and other payables increased with EUR 54 million 
to EUR 1,212 million, compared to EUR 1,158 million 
last year. Continued utilisation of global contracts, focus 
on	payment	terms	and	use	of	supply	chain	finance	
programmes resulted in trade and other payables 
increased	with	EUR	66	million	partly	offset	by	adverse	
foreign	exchange	effects	of	EUR	11	million.

A number of Arla’s strategic suppliers participate in 
supply	chain	finance	programmes,	where	the	supply	
chain	finance	provider	and	related	financial	institutions	
act as a funding partner. When suppliers participate in 
these programmes, the supplier has the option, at their 
own	discretion	and	flexibility,	to	receive	early	payment	
from the funding partner based on invoices sent to Arla. 
This is conditioned by Arla’s recognition and approval of 
received goods or services and an irrevocable acceptance 
to pay the invoice at due date via the funding partner. 
The arrangement of early payment is an exclusive 
transaction between the supplier and the supply chain 
finance	provider.

The liability for Arla, represented by the invoice, is 
recognised within trade and other payables until 
maturity. The programme is one of many components 
in the overall relationship between strategic suppliers 
and Arla to improve the cash position for both parties. 
Extended payment terms are not embedded in the 
programmes themselves but agreed with vendors 
directly. The liquidity risk for Arla by termination of 
programmes is limited. The payment terms for suppliers 
participating in the programmes are no more than 180 
days.	Increased	utilisation	of	supply	chain	finance	

80  ARLA FOODS  ANNUAL REPORT 2020

programmes had a positive impact on the net working 
capital level compared to last year.

Other receivables and other current liabilities 
Other receivables increased EUR 184 million to EUR 
424 million compared to EUR 240 million last year, 
mainly driven by postponed declaration of VAT and duty 
receivables in Denmark.

Other current liabilities increased EUR 113 million to 
EUR 387 million compared to EUR 274 million last year, 
mainly due to extended payment terms for employee  
income taxes as part of the Danish government’s 
Covid-19 funding programmes.

Development in net working capital
(EURm)

900

850

800

750

700

650

600

32

-54

823

-56

-9

-

-57

679

1 January 2020

Inventory

Trade receivables
Trade and other payables 
excluding owner milk

Owner milk

M&A

Currency

31 December 2020

 
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Net working capital
2.1 NET wORKiNG CAPiTAL, OTHER RECEiVAbLES AND CURRENT LiAbiLiTiES

Net working capital 
(EURm)

1,175

970

1,004

831

1,103

894

1,000

823

1,500

1,000

500

0

2016

2017

2018

2019

  Net working capital excluding payables related to owner milk 

  Net working capital

Table 2.1.a Net working capital  
(EURm)

Table 2.1.b Inventory
(EURm)

Inventory before write-downs
Write-downs
Total inventory

Raw materials and consumables
Work in progress
Finished goods and goods for resale
Total inventory

Table 2.1.c Trade receivables
(EURm)

Trade receivables before provision for expected losses
Provision for expected losses
Total trade receivables

867

679

2020

Cash flow

Included in 
operating 
cash	flow

1 January

Non-cash changes

Acqui-
sitions

Write-
downs

Currency

Reclasses

31 
December 

Table 2.1.d Trade receivables age profile
(EURm)

2020
Inventory
Trade receivables
Trade and  
other payables
Total net 
working capital

2019
Inventory
Trade receivables
Trade and  
other payables
Total net 
working capital

1,092 
889 

-1,158 

823 

 1,074 
 989 

 -1,169 

 894 

113 
-51 

-66 

-4 

 -13 
 -96 

 30 

 -79 

-
-

- 

-

 18 
 -

 -

 18 

-23 
1 

-

-22 

 4 
 2 

 -

 6 

-44
-24 

11 

-57

 14 
 15 

 -9 

 20 

-58
-4 

1,080 
811 

1 

-1,212 

-61

679 

 -5 
 -21 

 1,092 
 889 

 -10 

 -1,158 

 -36 

 823 

81  ARLA FOODS  ANNUAL REPORT 2020

Not overdue
Overdue less than 30 days
Overdue between 30 & 89 days
Overdue more than 90 days
Total trade receivables

Historically, experienced loss rates on balances not due or less than 30 days are below 1 per cent.

2020

2019

1,119
-39
1,080 

174 
324 
582 
1,080 

1.112 
-20 
1.092 

223
346
523
1.092 

2020

2019

825 
-14 
811 

904 
-15 
889 

2020

2019

Gross 
carrying 
amount

Expected 
loss rate

Gross 
carrying 
amount

Expected 
loss rate

682
93
26
24
825

0%
0%
4%
54%

703
130
39
32
904

0%
0%
5%
41%

 
 
 
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2.1 NET wORKiNG CAPiTAL, OTHER RECEiVAbLES AND CURRENT LiAbiLiTiES

   Accounting policies

  Uncertainties and estimates 

Inventory
Inventories are measured at the lower of cost or net 
realisable	value,	calculated	on	a	first-in,	first-out	basis.	
The net realisable value is established taking into 
account inventory marketability and an estimate of the 
selling price, less completion costs and costs incurred 
to execute the sale.

The cost of raw materials, consumables as well as  
commercial goods includes the purchase price plus 
delivery costs. The prepaid price to Arla’s owners is  
used as the purchase price for owner milk.

The cost of work in progress and manufactured goods 
also includes an appropriate share of production 
overheads, including depreciation, based on the normal 
operating capacity of the production facilities.

Trade receivables
Trade receivables are recognised at the invoiced 
amount less expected losses in accordance with  
the	simplified	approach	for	amounts	considered	 

irrecoverable (amortised cost). Expected losses are 
measured	as	the	difference	between	the	carrying	
amount	and	the	present	value	of	anticipated	cash	flow.

Expected losses are assessed on major individual  
receivables or in groups at a portfolio level, based on 
the	receivables'	age	and	maturity	profile	as	well	as	 
historical records of losses. Calculated expected losses 
are	adjusted	for	specific	significant	negative	 
developments in geographical areas.

Trade and other payables
Trade payables are measured at amortised cost,  
which usually corresponds to the invoiced amounts.

Other receivables and other current liabilities 
Other receivables and other current liabilities are 
measured at amortized cost usually corresponding  
to the nominal amount.

Inventory
The group uses monthly standard costs to calculate 
inventory and revises all indirect production costs at 
least once a year. Standard costs are also revised if they 
deviate materially from the actual cost of the individual 
product. A key component in the standard cost 
calculation is the cost of raw milk from farmers. This is 
determined using the average prepaid milk price that 
matches the production date of inventory.

Indirect production costs are calculated based on 
relevant assumptions with respect to capacity 
utilisation, production time and other factors, 
characterising the individual product.

The assessment of the net realisable value requires 
judgement, particularly in relation to the estimate of  
the selling price of certain cheese stock with long 
maturities and bulk products to be sold on European  
or global commodity markets.

Receivables
Expected losses are based on a calculation, including 
several parameters, for example, number of days 
overdue	adjusted	for	significant	negative	developments	
in certain geographical areas.

The	financial	uncertainty	associated	with	provision	for	
expected losses is usually considered to be limited.
However, if a customer’s ability to pay were to 
deteriorate in the future, further write-downs may be 
necessary.

Customer-specific	bonuses	are	calculated	based	on	
actual agreements with retailers, however, some 
uncertainty exists when estimating exact amounts to be 
settled and timing of these settlements.

82  ARLA FOODS  ANNUAL REPORT 2020

 
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Capital employed
3.1 INTANGibLE ASSETS

  Stable level of intangible assets and goodwill

Intangible assets and goodwill amounted to EUR 931 
million, representing a decrease of EUR 51 million 
compared to last year.

Goodwill
The carrying value of goodwill amounted to EUR 667 
million, compared to EUR 700 million last year. This 
decrease was due to exchange rate movements. Of the 
total carrying value of goodwill, EUR 462 million related 
to activities in the UK, compared to EUR 489 million last 
year. Refer to Note 3.1.1 for more details. 

Licenses and trademarks
The carrying value of licences and trademarks 
amounted to EUR 81 million, compared to EUR 90 
million last year.. The carrying value primarily relates  
to recognition of trademarks in connection with 
business combinations and includes brands such as  
Yeo Valley®, Anchor® and Hansano®. The decrease in 
value compared to last year was due to amortisation.

The strategic brands, Arla®, Lurpak®, Castello® and 
Puck®, are internally generated trademarks and 
consequently no carrying values are recognised for 
these. Arla has the license to manufacture, distribute, 
and market StarbucksTM	premium	ready-to-drink	coffee	
beverage under a long-term strategic license 
agreement. Additionally  Arla holds a long term license 
agreement	to	manufacture,	distribute	and	market	Kraft	
branded cheese products in the MENA region. No 
values are recognised due to these license agreements.

IT and other development projects
The carrying value of IT and other development 
projects was EUR 183 million, compared to EUR 192 
million last year. The group continued to invest in the 
development of IT. In 2020, IT investments related to 
Focus Trade Investment, a freight cost management 
solution and a new milk settlement system. Other 
capitalised development costs included innovation 
activities and the development of new products.

Intangible assets and goodwill,  
2020

Intangible assets and goodwill, 
2019

931

MILLION EUR

982

MILLION EUR

	 Goodwill	72%	
  Licences and trademarks	8%
	 IT	and	other	development	projects	20%

	 Goodwill	71%	
  Licences and trademarks	9%
	 IT	and	other	development	projects	20%

83  ARLA FOODS  ANNUAL REPORT 2020

Table 3.1.a Intangible assets and goodwill
(EURm)

Goodwill 

Licenses and  
trademarks

IT and other 
development 
projects

2020
Cost at 1 January 
Exchange rate adjustments
Additions 
Reclassification
Disposals
Cost at 31 December
Amortisation and impairment at 1 January
Exchange rate adjustments
Amortisation and impairment for the year
Reclassification
Amortisation on disposals
Amortisation and impairment at 31 December
Carrying amount at 31 December

2019
Cost at 1 January 
Exchange rate adjustments
Additions 
Mergers and acquisitions
Reclassification
Disposals
Cost at 31 December
Amortisation and impairment at 1 January
Exchange rate adjustments
Amortisation and impairment for the year
Amortisation on disposals
Amortisation and impairment at 31 December
Carrying amount at 31 December

700 
-33 
-
-
-
667 
-
-
-
-
-
- 
667 

598 
25 
-
80 
-1
-2 
700 
-1 
-
-1 
2 
-
700 

173 
-2 
-
-
-8
163 
-83 
1 
-8 
-
8
-82
81

170 
3 
-
-
-
-
173 
-74 
-1 
-
-8
-83 
90 

472 
1 
53 
-
-13 
513 
-280 
-1 
-62 
-
13 
-330
183

431 
-
52 
-
1 
-12 
472 
-237 
-
-55 
12 
-280 
192 

Total

1,345 
-34 
53 
-
-21
1,343 
-363 
-
-70 
-
21
-412 
931 

1.199 
28 
52 
80 
0 
-14 
1,345
-312 
-1 
-64 
14 
-363 
982 

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Capital employed
3.1 INTANGibLE ASSETS

   Accounting policies

3.1.1 Impairment test of goodwill

Goodwill
Goodwill represents the premium paid by Arla above 
the fair value of the net assets of an acquired company. 
On initial recognition, goodwill is recognised at cost. 
Goodwill is not amortised, but is subsequently measured 
at cost less any accumulated impairment. The carrying 
amount of goodwill is allocated to the group’s 
cash-generating units that follow the management 
structure	and	internal	financial	reporting.	Cash-generating	
units are the smallest group of assets which can 
generate	independent	cash	inflows.

Licences and trademarks
Licences and trademarks are initially recognised at cost. 
The cost is subsequently amortised on a straight-line 
basis over their expected useful lives.

IT and other development projects
Costs incurred during the research or exploration phase 
in carrying out general assessments of requirements and 
available technologies are expensed as incurred. Directly 
attributable costs incurred during the development stage 
for IT and other development projects relating to the 
design, programming, installation and testing of projects 
before they are ready for commercial use are capitalised 
as intangible assets. Such costs are only capitalised 
provided the expenditure can be measured reliably, the 
project is technically, and commercially viable, future 
economic	benefits	are	probable,	and	the	group	intends	
to	and	has	sufficient	resources	to	complete	and	use	the	
asset. IT and other development projects are amortised 
on	a	straight-line	basis	over	five	to	eight	years.

      Goodwill supported by strong results 

Goodwill is allocated to relevant cash-generating units, 
primarily to our activities in the UK within the commercial 
segment Europe.

Basis for impairment test and applied estimates
Impairment tests are based on expected future cash  
flow	derived	from	forecasts	and	targets.	Revenue	growth	
rates are projected for individual markets, based on 
expected developments as well as past experience.  
The impairment tests do not include revenue growth in 
the terminal value. A new strategy is expected to be 
launched in early 2021, it is however not expected to 
have any adverse impact on basis for the impairment test.

Table 3.1.b Goodwill split by commercial segment and country
(EURm)

2020

2019

UK
Finland
Sweden
Other	*
Europe total

MENA
International

Argentina
Arla Foods Ingredients
Total

*Europe Other includes an immaterial amount of goodwill related to Russia

84  ARLA FOODS  ANNUAL REPORT 2020

462
40
22 
63
587

72
72

8 
8
667

489
40
21
61
611

80
80

9
9
700

Table 3.1.1 Impairment tests
(EURm)

2020
UK
Finland
Sweden
Europe	other*
MENA
Arla Foods ingredients

2019
UK
Finland
Sweden
Europe	other*
Arla Foods ingredients

*Europe other includes an immaterial amount of goodwill related to Russia

Procedure for impairment tests 
Impairment tests of goodwill are based on an assessment 
of their value in use. Milk costs are recognised at a milk 
price that corresponds to the price at the time the  
test is performed. In the applied forecasts, the key 
operational	assumption	is	future	profitability	based	on	a	
combination of the impact from moving milk intake into 
value	added	products	and	more	profitable	markets.

Test results
There	are	no	identified	impairments	of	goodwill	at	the	
year-end. Sensitivities to changes in milk prices and 
discount rates were calculated. The discount rate could 
rise up to 5 percentage points before goodwill in the UK 
could be at risk of being impaired. Goodwill allocated to 
other markets was tested applying consistent 
assumptions.

Applied key assumptions

Discount rate, 
net of tax

Discount rate,  
before tax

6.1%
5.5%
5.9%
5.4%
11.6%
6.0%

7.0%
6.0%
6.3%
5.9%
7.0%

6.8%
6.0%
6.6%
6.0%
13.0%
6.7%

7.8%	
6.7%	
7.0%	
6.6%
7.8%	

 
 
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3.1 INTANGibLE ASSETS

    Accounting policies

   Uncertainties and estimates 

Impairment occurs when the carrying amount of an 
asset is greater than its recoverable amount through 
either use or sale. For impairment testing, assets are 
grouped together into the smallest group of assets that 
generates	cash	inflows	from	continuing	use	(a	cash- 
generating unit) that are largely independent of the 
cash	inflows	of	other	assets	or	cash-generating	units.	
For goodwill which does not generate largely 
independent	cash	inflows,	impairment	tests	are	
prepared	at	the	level	where	cash	flows	are	considered	
to be generated largely independently.

The group of cash-generating units is determined 
based on the management structure and internal 
financial	reporting.	The	structure	of	cash-generating	
units is revised yearly. The carrying amount of goodwill 
is tested for impairment together with other non-current 
assets in the cash-generating unit to which the goodwill 
is allocated. The recoverable amount of goodwill is 
recognised as the present value of the expected future 
net	cash	flows	from	the	group	of	cash-generating	units	
to which the goodwill is allocated, discounted using a 
pre-tax	discount	rate	that	reflects	the	current	market	
assessment of the time value of money and risks 
specific	to	the	asset	or	cash-generating	unit.

The carrying amount of other non-current assets is 
assessed annually against its recoverable amount to 
determine whether there is any indication of impairment. 
Any impairment of goodwill is recognised as a separate 
line item in the income statement and cannot be 
reversed.

The recoverable amount of other non-current assets is 
the higher value of the asset’s value-in-use and its 
market value, i.e. fair value, less expected disposal costs. 
The value-in-use is calculated as the present value of 
the	estimated	future	net	cash	flows	from	the	use	of	the	
asset or the group of cash-generating units to which 
the asset is part of.

An impairment loss on other non-current assets is 
recognised in the income statement under production 
costs, sales and distribution costs or administration 
costs, respectively. Impairment recognised can only be 
reversed to the extent that the assumptions and 
estimates that led to the impairment have changed. An 
impairment loss is reversed only to the extent that the 
asset’s carrying amount does not exceed the carrying 
amount that would have been determined,
net of depreciation or amortisation, if no impairment 
loss had been recognised.

Goodwill impairment tests are performed for the group 
of cash-generating units to which goodwill is allocated. 
The	group	of	cash-generating	units	is	defined	based	on	
the management structure for commercial segments 
and is linked to individual markets. The structure and 
groups of cash-generating units are assessed on an 
annual basis.

The impairment test of goodwill is performed at least 
annually for each group of cash-generating units to 
which goodwill is allocated.

To	determine	the	value	in	use,	the	expected	cash	flow	
approach is applied. The most important parameters in 
the impairment test include expectations on future free 
cash	flow	and	assumptions	on	discount	rates.

Anticipated future free cash flows
The	anticipated	future	free	cash	flows	are	based	on	
current forecasts and targets set for 2021. These are 
determined at cash-generating units level in the 
forecast and target planning process, and are based on 
external sources of information and industry-relevant 
observations such as macroeconomic and market 
conditions. All applied assumptions are challenged 
through the forecast and target planning process based 
on management’s best estimates and expectations, 

which are judgmental by nature. They include 
expectations regarding revenue growth, EBIT margins 
and capital expenditure.The assumptions include 
moving milk intake into value-added products, more 
profitable	markets	and	cost	reduction	initiatives.	The	
growth rate beyond the strategy period has been set to 
the	expected	inflation	rate	in	the	terminal	period	and	
assumes no nominal growth.

Discounts rates
A discount rate, namely weighted average cost of 
capital	(WACC),	is	applied	for	specific	business	areas	
based on assumptions regarding interest rates, tax rates 
and risk premiums. The WACC is recalculated to a 
before-tax	rate.	Changes	in	the	future	cash	flow	or	
discount rate estimates used may result in materially 
different	values.

85  ARLA FOODS  ANNUAL REPORT 2020

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Capital employed
3.2 PROPERTY, PLANT AND EQUiPMENT

      Expanding production capacities

Arla’s main tangible assets are located in Denmark, the 
UK, Germany and Sweden. The carrying value increased 
to EUR 2,915 million compared to EUR 2,710 million 
last year. The CAPEX investment level was once again 
record-high with a total increase of 14,6 per cent to 
EUR 580 million compared to EUR 506 million last year.

Key investments in 2020 included continued expansion 
of our powder production capacity in Germany, 
expansion of the mozzarella production capacity in 
Denmark and further investments in our newly acquired 
production facilities in Bahrain.

Property, plant and equipment  
by country, 2020

Property, plant and equipment  
by country, 2019

2,915  

MILLION EUR

2,710

MILLION EUR

	 Denmark	46%	
  Sweden	11%
	 UK	19%
	 Germany	14%
	 Other	10%

	 Denmark	44%	
  Sweden	11%
	 UK	21%
	 Germany	13%
	 Other	11%

86  ARLA FOODS  ANNUAL REPORT 2020

Table 3.2.a Property, plant and equipment
(EURm)

2020
Cost at 1 January 
Exchange rate adjustments
Additions 
Transferred from assets in course of construction
Disposals
Reclassification
Cost at 31 December
Depreciation and impairments at 1 January
Exchange rate adjustments
Depreciation and impairments for the year
Depreciation on disposals
Depreciations and impairment at 31 December
Carrying amount at 31 December
Right of use assets included in the carrying amount 

2019
Cost at 1 January 
Change in accounting policies
Adjusted cost at 1 January
Exchange rate adjustments
Additions 
Mergers and acquisitions
Transferred from assets in course of construction
Disposals
Cost at 31 December
Depreciation and impairments at 1 January
Exchange rate adjustments
Depreciation and impairments for the year
Depreciation on disposals
Reclassification
Depreciations and impairment at 31 December
Carrying amount at 31 December
Right of use assets included in the carrying amount 

Land  
and 
building

Plant  
and  
machinery

Fixture  
and  
fitting,	 
tools and 
equipment

Asset in 
course  
of con- 
struction

1,666 
-17 
81 
66 
-26
-
1,770 
-705 
1 
-73 
13 
-764 
1.006 
136 

1,461 
95 
1,556 
18 
47 
23 
36 
-14 
1,666 
-645 
-4 
-70 
8 
6 
-705 
961
109

3,152 
-13 
102 
195 
-23
58
3,471 
-2.021 
5 
-234 
31 
-2.219 
1.252 
13 

2,907 
27 
2,934 
15 
78 
23 
162 
-60 
3,152 
-1,841 
-7 
-223 
56 
-6 
-2,021 
1,131
21

685 
-14 
60 
28 
-35
-
724 
-474 
4 
-74
24
-520 
204 
80 

552 
77 
629 
10 
45 
2 
22 
-23 
685 
-415 
-7 
-74 
22 
-
-474 
211
78

407 
-2 
337 
-289 
-
-
453 
-
-
-
-
-
453 

289 
-
289 
2 
336 
-
-220 
-
407 
-
-
-
-
-
-
407

Total

5,910 
-46 
580 
-
-84 
58 
6,418 
-3,200 
10 
-381
68
-3.503 
2.915 
229 

5,209 
199 
5,408 
45 
506 
48 
-
-97 
5,910 
-2,901 
-18 
-367 
86 
-
-3,200 
2,710 
208

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Capital employed
3.2 PROPERTY, PLANT AND EQUiPMENT

Investments and depreciation property, plant and equipment and right of use assets 
(EURm)

    Accounting policies

Property, plant and equipment is measured at cost  
less accumulated depreciation and accumulated 
impairment losses.. Assets under construction, land  
and decommissioned plants are not depreciated.

Cost
Cost comprises the acquisition price as well as costs 
directly associated with an asset until the asset is ready 
for its intended use. For self-constructed assets, cost 
comprises direct and indirect costs relating to materials, 
components, payroll and the borrowing costs from 
specific	and	general	borrowing	that	directly	concerns	
the	construction	of	assets.	If	significant	parts	of	an	item	
of	property,	plant	and	equipment	have	different	useful	
lives, they are recognised as separate items (major 
components) and depreciated separately. When 
component parts are replaced, any remaining carrying 
value of replaced parts is removed from the balance 
sheet and recognised as an accelerated depreciation 
charge in the income statement. Subsequent 
expenditure items of property, plant and equipment are 
only recognised as an addition to the carrying amount 
of the item, when it is likely that incurring the cost will 
result	in	financial	benefits	for	the	group.	Other	costs	
such as general repair and maintenance are recognised 
in the income statement when incurred.

Depreciation
Depreciation aims to allocate the cost of the asset, less 
any amounts estimated to be recoverable at the end of 
its expected use, to the periods in which the group 
obtains	benefits	from	its	use.	Property,	plant	and	
equipment are depreciated on a straight-line basis from 
the time of acquisition, or when the asset is available for 
use based on an assessment of the estimated useful life.

The depreciation base is measured taking into account 
the residual value of the asset, being the estimated value, 
the asset can generate through sale or scrappage at the 
balance sheet date if the asset was of the age and in the 
condition expected at the end of its useful life, and 
reduced by any impairment made. The residual value is 
determined at the date of acquisition and is reviewed 
annually. Depreciation ceases when the carrying value 
of an item is lower than the residual value, or when an item 
is decommissioned. Changes during the depreciation 
period or in the residual value are treated as changes to 
accounting	estimates,	the	effect	of	which	is	adjusted	
only in current and future periods. Depreciation is 
recognised in the income statement within production 
costs, sales and distribution costs or administration 
costs.

   Uncertainties and estimates 

Estimates are made in assessing the useful lives of 
items of property, plant and equipment that determine 
the period over which the depreciable amount of the 
asset is expensed to the income statement. The 
depreciable amount of an item of property, plant and 
equipment is a function of the asset’s cost or carrying 
amount and its residual value. Estimates are made in 
assessing the amount that the group can recover at the 
end of the useful life of an asset. An annual review is 
performed to assess the appropriateness of the 
depreciation method, useful life and residual values of 
items of property, plant and equipment.

600

400

200

0

383

298

306

292

263

248

506
81

425

367
70

297

580

102

478

381

67

314

2016

2017

2018

2019

2020

  Right of use assets 
  Depreciation property, plant and equipment 
  Investments property, plant and equipment

Table 3.2.b Estimated useful life in years
(EURm)

Office	buildings
Production buildings
Technical facilities
Other	fixtures	and	fittings,	tools	and	equipment

87  ARLA FOODS  ANNUAL REPORT 2020

2020

2019

50
20-30
5-20
3-7

50
20-30
5-20
3-7

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3.2 PROPERTY, PLANT AND EQUiPMENT

3.2.1 Right of use assets

  Financial comments

Arla	leases	various	offices,	warehouses,	vehicles	and	
other equipment. Lease contracts are typically agreed for 
a	fixed	duration,	but	may	include	an	extension	option.	
Significant	right	of	use	assets	include	office	buildings	and	
warehouses in Denmark, Germany, Sweden and the UK 
with remaining useful lives between 10 and 20 years.

Filling machinery and other technical facilities represent 
another major right of use asset category. Filling 
machines typically have useful lives of 7 years, whereas 
other technical facilities are depreciated between 1 to 
7 years. Cars and trucks have on average useful lives of  
4 and 5 years respectively. In total the group has 
approximately 4,000 lease contracts.

Additions to right of use assets during the year  
amounted to EUR 102 million, compared to EUR 81 last 
year. The main reason for the high level of additions in 
2020, besides regular renewal of lease agreements, was 
insourcing of distribution activities in the UK, which led to 
many new lease agreements on trucks and trailers. The 
total carrying amount of right of use assets was EUR 229 
million,	compared	to	EUR	208	million	last	year,	as	specified	
in	table	3.2.1.a.	Lease	liabilities	are	specified	in	note	4.3.

Total	cash	outflow	from	right	of	use	assets	amounted	to	
EUR 114 million compared to EUR 116 million last year. 
This comprised, lease debt payments of EUR 67 million, 
compared to EUR 66 million last year, non-capitalised 
short-term and low value lease costs of EUR 39 million 
compared to EUR 43 million last year, and interest 
expenses on lease liabilities of EUR 8 million compared to 
EUR 7 million last year.

Table 3.2.1.a Right of use assets
(EURm)

2020
Carrying amount at 1 January
Additions 
Disposals
Depreciations and impairments for the year
Depreciation on disposals 
Exhange rate adjustments 
Carrying amount at 31 December

2019
Carrying amount at 1 January
Additions 
Disposals
Depreciations and impairments for the year
Depreciation on disposals 
Exhange rate adjustments 
Carrying amount at 31 December

88  ARLA FOODS  ANNUAL REPORT 2020

 Land and 
building

Plant and 
machinery

Fixture and 
fitting,	tools	
and equipment

109 
55 
-8 
-23 
5 
-2 
136 

 95 
 38 
 -6 
 -22 
 3 
 1 
 109 

21 
4 
-8 
-10 
6 
-
13 

 27 
 7 
 -1 
 -13 
 1 
 -
 21 

78 
43 
-19 
-34 
13 
-1 
80 

 77 
 36 
 -9 
 -35 
 9 
 -
 78 

Total

208 
102 
-35 
-67 
24 
-3 
229 

 199 
 81 
 -16 
 -70 
 13 
 1 
 208 

   Accounting policies

Lease	contracts	are	typically	agreed	for	a	fixed	duration,	
but may have an option to extend at a future date.

All leases are recognised as a right of use asset and a 
corresponding liability at the date at which the leased 
asset is available for use by the group.

A lease liability is initially measured on a present value 
basis, which comprises the net present value of the 
following: 

	 	fixed	lease	payments	(including	in-substance	fixed	
payments), less any lease incentives receivable 
   variable lease payment based on an index or a rate 
   amounts expected to be payable by the group under 
residual value guarantees 
   the exercise price of a purchase option if the group is 
reasonably certain to exercise that option, and 
   payments of penalties for terminating the lease, if the 
group is reasonably certain to exercise that exit option

The lease payments are discounted using an incremental 
borrowing rate, being the rate that the Group would 
have to pay to borrow the funds necessary to obtain an 
asset of similar value in a similar economic environment 
with similar terms and conditions.

The corresponding right of use asset is measured at 
cost comprising the following: 

   the amount of the initial measurement of the lease 
liability
   any lease payments made at or before the com-
mencement date less any lease incentives received
   any initial direct costs, and 
   restoration costs 

The right of use asset is subsequently depreciated over 
the shorter of the asset's useful life and the lease term 
on a straight-line basis. In addition, the value of the right 
of use asset is adjusted for certain remeasurements of 
the lease liability.

Each lease payment comprises a reduction of the lease 
liability	and	a	finance	cost.	The	finance	cost	is	charged	
to	profit	or	loss	over	the	lease	period	to	produce	a	
constant periodic rate of interest on the remaining 
balance of the liability for each period. 

Short-term leases and leases of low-value assets are 
recognised as an expense in the income statement. 
Short-term leases are those with a lease term of less 
than 1 year. Leases of low-value assets are those with 
an underlying asset value less than EUR 5 thousand.

   Uncertainties and estimates 

The group has applied estimates and judgements with 
impact on the recognition and measurement of right of 
use assets and lease liabilities. This includes assessment 
of the incremental borrowing rate, service components 
and facts and circumstances that could create an 
economic incentive to utilise extension options of lease 
arrangements.

 
 
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3.3 JOiNT VENTURES AND ASSOCiATES

      Financial comments

The share of result in joint ventures and associates 
decreased 18 per cent to EUR 28 million compared to EUR 
34 million last year and relates primarily to results from our 
investments in Mengniu and Lantbrukarnas Riksförbund 
(LRF).

COFCO Dairy Holdings Limited (CDH) and China Mengniu 
Dairy Company Limited (Mengniu)
The group’s proportionate share of the net asset value of 
CDH including the investment in Mengniu is EUR 343 
million, compared to EUR 340 million last year. The carrying 
amount of the investment in CDH includes goodwill 
amounting to EUR 138 million, compared to EUR 151 
million last year driven by the development in USD and CNY. 

The fair value of the indirect share in Mengniu equals EUR 
1.024 million, compared to EUR 755 million last year based 
on	the	official	listed	share	price	at	31	December	2020.

The investment in CDH is part of the China business unit 
and is currently managed in China, along with sales 
activities with similar characteristics. A potential impairment 

of the investment is tested at the China business unit level, 
using	expected	future	net	cash	flow.	Impairment	risks	
include substantial and long-term reductions in leading 
stock indexes in Asia, the issue of import restrictions on 
dairy products in China, or an adverse and permanent 
reduction in the expected performance of Mengniu. As the 
fair value exceeds the carrying value of the investment, 
there is no indication of impairment.  Mengniu reported a 
group revenue of EUR 10.221 million and a result of EUR 
530	million	in	2019.	Consolidated	figures	are	not	available	
for	the	CDH	group.	CDH	holds	no	other	significant	
investment than the investment in Mengniu and reported 
revenue relates to received dividend payments from 
Mengniu. Through the investment in CDH Arla holds a  
5,3 per cent indirect investment in Mengniu.  See table 
3.3.b for more details on CDH.

Joint ventures
The carrying value of joint ventures increased to EUR 40 
million compared to EUR 38 million last year. The value 
primarily relates to the German joint ventures Biolac and 
ArNoCo. The carrying value does not include goodwill.

Recognised value of associates and  
joint ventures, 2020

Recognised value of associates and  
joint ventures, 2019

Table 3.3.a Associates and Joint ventures
Value of associates and joint ventures
(EURm)

Share of equity in CDH/Mengniu
Goodwill in CDH/Mengniu
Share of equity in other associates
Recognised value of associates

Share of equity in other joint ventures
Recognised value of associates and joint ventures

Table 3.3.b COFCO Dairy Holdings Limited
Disclosures of financial information*
(EURm)

Revenue
Results	after	tax
Non-current assets
Dividends received
Ownership share
Group	share	of	result	after	tax
Recognised value

2020

2019

205 
138 
87 
430 

40 
470 

189
151 
90 
430 

38 
468 

2020

2019

16
16
702
0
30%
21
343

11
11
683
5
30%
28
340

 470 

MILLION EUR

468

MILLION EUR

	 Share	of	equity	in	CDH/Mengniu	44%	
  Goodwill in CDH/Mengniu	29%
	 Share	of	equity	in	immaterial	associates	19%
	 Share	of	equity	in	immaterial	joint	ventures	8%

	 Share	of	equity	in	CDH/Mengniu	41%	
  Goodwill in CDH/Mengniu	32%
	 Share	of	equity	in	immaterial	associates	19%
	 Share	of	equity	in	immaterial	joint	ventures	8%

89  ARLA FOODS  ANNUAL REPORT 2020

CDH has no other significant assets or liabilities. * Based on latest available financial reporting

Fair value based on listed share price

1,024 

755 

Table 3.3.c Transactions with associates and joint ventures
(EURm)

Sale of goods 
Purchase of goods
Trade receivables* 
Trade payables* 

* Included in other receivables and other payables

2020

2019

109 
68 
30 
-7 

55 
65 
10 
-10 

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3.3 ASSOCiATES AND JOiNT VENTURES

   Accounting policies

Investments	where	Arla	exercises	significant	influence,	
but	not	control,	are	classified	as	associates.	Investments	
in	which	Arla	has	joint	control	are	classified	as	joint	
ventures.

The proportionate share of results of associates and joint 
ventures	after	tax	is	recognised	in	the	consolidated	
income	statement,	after	elimination	of	the	proportionate	
share	of	unrealised	intra-group	profit	or	loss.

Investments in associates and joint ventures are 
recognised according to the equity method and 
measured at the proportionate share of the entities’ net 
asset values, calculated in accordance with Arla’s 
accounting policies. The proportionate share of 
unrealised	intra-group	profits	and	the	carrying	amount	
of goodwill are added, whereas the proportionate share 
of unrealised intra-group losses is deducted. Dividends 
received from associates and joint ventures reduce the 
value of the investment.

For investments held in listed companies, computation 
of	Arla's	share	of	profit	and	equity	is	based	on	the	latest	
published	financial	information	of	the	company,	other	
publicly available information on the company’s 
financial	development,	and	the	effect	of	reassessed	 
net assets.

Investments in associates and joint ventures with 
negative net asset values are measured at zero.  
If Arla has a legal or constructive obligation to cover  
a	deficit	in	the	associate	or	joint	venture,	the	deficit	is	
recognised under provisions. Any amounts owed by 
associates and joint ventures are written down to the 
extent that the amount owed is deemed irrecoverable.

An impairment test is performed when there is 
impairment	indicators,	such	as	significant	adverse	
changes in the environment in which the equity- 
accounted	investee	operates,	or	a	significant	or	
prolonged decline in the fair value of the investment 
below its carrying value.

90  ARLA FOODS  ANNUAL REPORT 2020

Where the equity-accounted investment is considered 
to be an integral part of a cash generating unit (CGU), 
the impairment test is performed at the CGU level, 
using	expected	future	net	cash	flow	of	the	CGU.	An	
impairment loss is recognised when the recoverable 
amount of the equity-accounted investment (or CGU) 
becomes lower than the carrying amount. The 
recoverable	amount	is	defined	as	the	higher	of	value	in	
use, and fair value less costs to sell, of the equity-ac-
counted investment (or CGU).

  Uncertainties and estimates 

Significant	influence	is	defined	as	the	power	to	
participate	in	financial	and	operating	policy	decisions	of	
the investee but does not constitute control or joint 
control over those policies. Judgement is necessary in 
determining	when	significant	influence	exists.	When	
determining	significant	influence,	factors	such	as	
representation on the Board of Directors, participation 
in policy-making, material transactions between the 
entities and interchange of managerial personnel are 
considered.

CDH and Mengniu
The group has a 30 per cent investment in CDH,  
which is considered an associated company based on  
a		cooperation	agreement	extending	significant	
influence	including	the	right	of	Board	representation.	
The cooperation agreement with CDH also entitles  
Arla to representation on the Board of Mengniu, a Hong 
Kong	listed	dairy	company	in	which	CDH	is	a	significant	
shareholder. It was agreed that Arla and Mengniu 
cooperate in relation to the exchange of technical dairy 
knowledge and expertise, and that Arla grants 
intellectual rights to Mengniu. Based on these 
underlying agreements, it is our assessment that  
Arla	has	significant	influence	in	Mengniu.

Lantbrukarnas  Riksforbund,  Sweden (LRF)
Arla has an ownership interest of 24 per cent in LRF, 
which is a politically independent professional 
organisation for Swedish entrepreneurs involved in 
agriculture, forestry and horticulture.

Based on a detailed analysis of the LRF arrangement, 
Arla’s	active	ownership	interest	constitutes	significant	
influence	over	LRF.	This	includes,	but	is	not	limited	to,	
owner representation on the Board of Directors. 
Furthermore, owners of Arla have represented the 
Swedish dairy industry at the Board of Directors in LRF 
and both Arla and our Swedish owners are individual 
members of LRF.

Capital employed
3.4 PROViSiONS

       Provisions

  Uncertainties and estimates 

Provisions amounted to EUR 46 million in 2020, 
compared to EUR 32 million last year. Provisions 
primarily relate to insurance provisions for insurance 
incidents that occurred but have not been settled.

Insurance provisions primarily relate to occupational 
injuries. No major occupational incidents occurred 
during the year. The general provision for occupational 
injuries of EUR 9 million is recorded as a long-term 
provision.

Provisions are particularly associated with estimates on 
insurance provisions. Insurance provisions are assessed 
based on historical records of, amongst other things, 
the number of insurance events and related costs 
considered. The scope and size of onerous contracts 
are also estimated.

NOTE 3: CAPITAL EMPLOYED (CONTiNUED)

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Capital employed
3.5 PURCHASE AND SALE Of bUSiNESS OR ACTiViTiES

      Acquisitions and divestments

   Accounting policies

Arla had no acquisition or divestment activities of any 
significance	in	2020.

Prior year acquisitions
In May 2019 Arla acquired the operations of the cheese 
business in MENA from Mondeléz International 
including production facilities in Bahrain and related 
working capital items. The acquisition was in line with 
the strategy to expand branded cheese production in 
the	MENA	region	and	to	improve	overall	efficiency	in	
the group’s supply chain.

The fair value of the net assets acquired was EUR 66 
million and consisted of production facilities and 
inventories. Goodwill totalled EUR 80 million and 

presents	the	benefit	of	access	to	production	facilities	in	
Bahrain, a location well-positioned to support our 
strategic ambition in MENA and the possibility to further 
optimise Arla’s supply chain structure.

In 2019 the revenue contribution from the Mondeléz 
acquisition was EUR 51 million.

Prior year divestments
In March 2019 Arla divested both its minority interests 
in NGF Nature Energy Videbæk A/S, Denmark and 
Martin Sengele Produits Laitiers SAS, France (the Allgäu 
business), for total proceeds of EUR 16 million.

2020

2019

0
0
0
0
0
0
0

48
18
66
80
146
22
168

Table 3.5.a Mergers and acquisitions
(EURm)

Property, plant and equipment
Inventory
Total net assets acquired
Goodwill
Purchase price, net
Deferred payment
Cash payment during the year

91  ARLA FOODS  ANNUAL REPORT 2020

Recognition date and considerations
Newly acquired companies are recognised in the 
consolidated	financial	statements	at	the	date	when	the	
group obtains control. The purchase consideration is 
generally measured at fair value. If an agreement 
relating to a business combination requires that the 
purchase consideration be adjusted in connection with 
future events or the performance of certain obligations 
(contingent consideration), this portion of the purchase 
considerations is recognised at fair value at the date of 
acquisition. Changes in estimates relating to a 
contingent consideration are recognised in the income 
statement. Costs directly attributable to the acquisition 
are recognised in the income statement as incurred.

The acquired assets, liabilities and contingent liabilities 
are generally measured at their fair value at the date of 
acquisition.

In a business combination achieved in stages (step 
acquisition), the shareholding held immediately before 
the step acquisition where control is gained is 
remeasured at fair value at the acquisition date. Any 
gains or losses arising from such remeasurement are 
recognised in the income statement. The total fair value 
of	the	shareholding	held	immediately	after	the	step	
acquisition is estimated and recognised as the cost of 
the total shareholding in the company.

Goodwill arises when the aggregate of the fair value of 
consideration transferred, previously held interest and 
the value assigned to non-controlling interest holders 
exceeds	the	fair	value	of	the	identifiable	net	assets	of	
the	acquired	company.	Any	identified	goodwill	is	not	
subject to amortization, but is tested annually for 
impairment. The methodology outlined above also 
applies to mergers with other cooperatives, where the 
owners of the acquired company become owners of 
Arla Foods amba. The purchase consideration is 

calculated at the acquisition date when fair values of 
the assets are transferred and equity instruments are 
issued.	Positive	differences	between	the	consideration	
and fair value are recognised as goodwill.

Divestment
Changes in the group’s interest in a subsidiary that do 
not result in a loss of control are recognised as equity 
transactions.

Enterprises divested are recognised in the consolidated 
income statement up to the date of disposal. Compara-
tive	figures	are	not	restated	to	reflect	disposals.	Gains	or	
losses on divestment of subsidiaries and associates are 
determined	as	the	difference	between	the	selling	price	
and the carrying amount of the net assets, including 
goodwill, at the date of divestment and costs necessary 
to make the sale.

  Uncertainties and estimates 

To	determine	the	classification	of	investments,	a	
discretionary	assessment	of	the	level	of	influence	is	
required.

Acquisitions where the group gains control of an entity 
requires estimates and judgements to be applied, as 
uncertainties	regarding	identification	and	fair	value	
measurement of assets, liabilities and contingent 
liabilities exist.

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treasury and funding policy, is approved by the Board  
of Directors and managed centrally by the treasury
department. The policy outlines risk limits for each type 
of	financial	risk,	permitted	financial	instruments	and	
counterparties.

The Board of Directors receives a report on the group’s 
financial	risk	exposure	on	a	monthly	basis.	Hedging	the	
volatility of milk prices is not within the scope of 
financial	risk	management	but	is	an	inherent	component	
of the group’s business model.

Table 4.1.1.a Liquidity reserves
(EURm)

Cash and cash equivalents
Securities	(free	cash	flow)
Unutilised committed loan facilities
Unutilised other loan facilities
Total

2020

2019

126 
18 
326 
12 
482 

187 
6 
355 
97 
645 

Liquidity reserves,  
2020

Liquidity reserves,  
2019

482

MILLION EUR

645

MILLION EUR

	 Cash	and	cash	equivalents	26%	
	 Securities	(free	cash	flow)	4%	
	 Unutilised	committed	loan	facilities	68%	
	 Unutilised	other	loan	facilities	2%

	 Cash	and	cash	equivalents	29%	
	 Securities	(free	cash	flow)	1%	
	 Unutilised	committed	loan	facilities	55%	
	 Unutilised	other	loan	facilities	15%

More	than	95	per	cent	of	the	day-to-day	liquidity	flow	
of the group is managed by the treasury department 
and the internal bank, via cash pooling arrangements. 
This	secures	a	scalable	and	efficient	operating	model.	
As a result, the group has been able to achieve a 
cost-efficient	utilisation	of	credit	facilities.

Arla operates in several countries where restrictions on 
transferability of cash exist. However, the balances of 
cash	deemed	trapped	are	insignificant.

Funding
4.1 fiNANCiAL RiSKS

Financial risk management
Financial risks are an inherent part of the group’s 
operating	activities	and	as	a	result,	the	group’s	profit	is	
impacted by the development in currencies, interest 
rates and certain types of commodities. The global 
financial	markets	are	volatile	and	thus	it	is	critical	for	the	
group	to	have	an	appropriate	financial	risk	management	
approach in place to mitigate short-term market 
volatility, whilst simultaneously achieving the highest 
possible milk price.

The	group’s	comprehensive	financial	risk	management	
strategy and system builds on a thorough understanding 
of the interaction between the group’s operating 
activities	and	underlying	financial	risks.	The	overall	
framework	for	managing	financial	risks,	being	the	

4.1.1 Liquidity risk

  Adequate liquidity reserves

Liquidity reserves decreased by EUR 163 million, to  
EUR	482	million	in	2020.	Looking	at	the	maturity	profile	
of	the	group’s	debt	and	the	forecasted	cash	flow,	the	
liquidity reserves are still considered adequate.

Ensuring	availability	of	sufficient	operating	liquidity	and	
credit facilities for operations is the primary goal of 
managing liquidity risk. Based on the liquidity models 
suggested by the rating agencies, Arla’s liquidity reserves 
have been assessed as adequate for the coming 12 
months.

Supply	chain	finance	programmes	and	factoring	
relating to customers forms part of the group’s liquidity 
management. Selected suppliers have access to the 
group’s	supply	chain	finance	facilities,	which	allows	
those	suppliers	to	benefit	from	the	group’s	credit	profile.

92  ARLA FOODS  ANNUAL REPORT 2020

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4.1 fiNANCiAL RiSKS

Table 4.1.1.b Contractual expected non-discounted cash flow on gross financial liabilities
(EURm)

2020
Issued bonds
Mortgage credit institutions
Credit institutions
Lease liabilities
Other non-current liabilities
Interest expense - interest bearing debt
Trade and other payables
Derivative instruments
Total

2019
Issued bonds
Mortgage credit institutions
Credit institutions
Lease liabilities
Other non-current liabilities
Interest expense - interest bearing debt
Trade and other payables
Derivative instruments
Total

Carrying 
amount

399 
1,042 
986 
233 
70 
-
1,212 
66 
4,008 

Carrying 
amount

382 
957 
1,175 
213 
13 
-
1,158 
86 
3,984 

Non-discounted	contractual	cash	flow

Total

2021

2022

2023

2024

2025

2026

2027

2028-2030

After	2030

399 
1,061 
987 
233 
70 
72 
1,212 
66 
4,100 

100 
8 
531 
56 
70 
13 
1,212 
22 
2,012 

-
12 
152 
43 
-
12 
-
10 
229 

150 
12 
101 
36 
-
9 
-
9 
317 

149 
12 
201 
27 
-
4 
-
7 
400 

-
87 
1 
20 
-
3 
-
3 
114 

-
51 
1 
24 
-
3 
-
2 
81 

-
56 
-
6 
-
3 
-
1 
66 

-
219 
-
10 
-
7 
-
3 
239 

-
604 
-
11 
-
18 
-
9 
642 

Non-discounted	contractual	cash	flow

Total

2020

2021

2022

2023

2024

2025

2026

2027-2029

After	2029

382 
976 
1,176 
213 
13 
110 
1,158 
86 
4,114

-
1 
717 
62 
13 
13 
1,158 
40 
2,004 

96 
9 
21 
42 
-
11 
-
12
191 

-
12 
125 
31 
-
10 
-
10 
188 

143 
12 
101 
23 
-
9 
-
9 
297 

143 
12 
212 
15 
-
6 
-
3 
391 

-
87 
-
8 
-
5 
-
1 
101 

-
50 
-
6 
-
5 
-
1 
62 

-
183 
-
13 
-
15 
-
2 
213 

-
610 
-
13 
-
36 
-
8 
667 

Assumptions
Contractual	cash	flows	are	based	on	the	earliest	possible	date	at	which	the	group	can	be	required	to	settle	the	financial	liability	and	the	interest	rate	cash	flow	is	based	on	the	contractual	interest	rate.	 
Floating	interest	payments	were	determined	using	the	current	floating	rate	for	each	item	at	the	reporting	date.

93  ARLA FOODS  ANNUAL REPORT 2020

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   Risk mitigation 

Risk
Liquidity and funding are vital for the group to be able 
to	pay	its	financial	liabilities	as	they	become	due.	It	also	
impacts our ability to attract new funding in the longer 
term	and	is	crucial	to	fulfilling	the	group’s	strategic	
ambitions.

Policy 
The treasury and funding policies state the minimum 
average maturity threshold for net interest-bearing debt 
and sets limitations on debt maturing within the next 
12- and 24-month periods. Unused committed facilities 
are taken into account when calculating average 
maturity.

Average maturity

Average maturity, gross debt
Maturity < 1 year, net debt
Maturity > 2 year, net debt

2020

2019

Minimum

Maximum

Policy

5.0 years
0%
84%

5.2 years
0%
93%

2 years
-
50%

-
25%
-

How we act and operate
In addition to the treasury and funding policy, the Board 
of	Directors	have	approved	a	long-term	financing	
strategy,	which	defines	the	direction	for	financing	of	the	
group. This includes counterparties, instruments and 
risk appetite and describes future funding opportunities 

to be explored and implemented. The funding strategy 
is supported by members’ long-term commitment to 
invest in the business. It is the group’s objective to 
maintain its credit quality at a robust investment grade 
level.

4.1.2 Currency risk

  Currency impact on revenue, costs and financial position 

The group is exposed to both transaction and translation 
effects	from	foreign	exchange	rates.

Transaction	effects	are	due	to	sales	in	currencies	other	
than the functional currencies of the individual entities. 
The group is mainly exposed to USD and USD pegged 
currencies as well as GBP. Revenue decreased by EUR 12 
million compared to last year due to negative transaction 
effects.	Part	of	this	exposure	was	hedged	by	costs	in	the	
same currency. Financial instruments such as trade 
receivables, trade payables and other items denominated 
in currencies other than the individual entities’ functional 

currencies are also exposed to currency risks. The net 
effect	from	the	revaluation	of	these	financial	instruments	
is	recognised	within	financial	income	or	financial	costs.	 
A	net	loss	of	EUR	25	million	was	recognised	in	financial	
costs compared to a loss of EUR 3 million last year.  
Exchange rate losses relate primarily to the devaluations 
of Lebanese, Nigerian and Argentine currencies, which 
amounted to EUR 20 million. 

To manage short term volatility from currency 
fluctuations,	derivatives	are	used	to	hedge	the	currency	
exposure. When settling the hedging instrument, a 

94  ARLA FOODS  ANNUAL REPORT 2020

positive or negative amount is recognised within other 
income or other costs respectively. A net gain of EUR 17 
million was recognised within other costs compared to a 
loss of EUR 24 million last year. A loss from hedges will 
be expected in years where export currencies strengthen 
during the year and vice versa.

The	group	is	exposed	to	translation	effects	from	entities	
reporting in currencies other than EUR. The group is 
mainly exposed to translation of entities reporting in GBP, 
DKK,	SEK,	CNY	and	USD.	Due	to	translation	effects,	
revenue decreased by EUR 73 million compared to the 
revenue reported last year. Simultaneously, costs 
decreased by EUR 80 million compared to last year’s 
reported	cost.	The	group’s	financial	position	is	similarly	
exposed, impacting the value of assets and liabilities 
reported in currencies other than EUR. The translation 
effect	on	net	assets	is	recognised	within	other	compre-
hensive income as foreign exchange adjustments. In 
2020 a net loss of EUR 84 million was recognised in 
other comprehensive income compared to a gain of  
EUR 42 million last year.

Indirectly the prepaid milk price absorbs both transaction 
and	translation	effects	and	the	net	result	therefore	has	
limited exposure to currency risks. The prepaid milk is set 
based	on	achieving	an	annual	profit	of	2.8	to	3.2	per	
cent. The prepaid price is initially measured and paid out 
based on a EUR amount and consequently exposed to 
EUR	fluctuations	against	GBP,	SEK	and	DKK.

Compared to last year, the average rate of the USD 
weakened by 2 per cent, the GBP weakened by 1 per 
cent and the SEK strengthened by 1 per cent.

The group is increasingly involved in emerging markets 
where	efficient	hedging	is	often	not	feasible	due	to	
currency	regulations,	illiquid	financial	markets	or	
expensive hedging costs. Among the most important 
markets are Nigeria, the Dominican Republic, Bangladesh, 
Lebanon and Argentina. Countries with currency 
restrictions represented 4 per cent of the group’s 
revenue in 2020.

Revenue split by currency,  
2020

Revenue split by currency,  
2019

10,644

MILLION EUR

10,527

MILLION EUR

  EUR	30%
  USD	9%

  GBP	25%
  SAR	3%

	 SEK	13%
  Other	8%

	 DKK	12%

  EUR	31%
  USD	9%

  GBP	25%
  SAR	3%

	 SEK	13%
  Other	7%

	 DKK	12%

 
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Table 4.1.2.a Exchange rates

EUR/GBP
EUR/SEK
EUR/DKK
EUR/USD
EUR/SAR

2020

0.903
10.081
7.441
1.230
4.616

Closing rate
2019

Change

2020

Average rate
2019

Change

   Risk mitigation 

0.854
10.470
7.472
1.120
4.201

-5.7%
3.7%
0.4%
-9.8%
-9.9%

0.889
10.483
7.454
1.140
4.279

0.877
10.587
7.466
1.119
4.199

-1.3%
1.0%
0.2%
-1.8%
-1.9%

Table 4.1.2.b Currency exposure 

Balance sheet  
exposure

Potential  
accounting impact

Open 
positions

Hedge of 
future 
cash	flow

External 
exposure Sensitivity

Income 
statement

Other 
compre-
hensive 
income

2020
EUR/DKK
USD/DKK*
GBP/DKK
SEK/DKK
SAR/DKK

2019
EUR/DKK
USD/DKK*
GBP/DKK
SEK/DKK
SAR/DKK

*Incl. AED

-94 
10
-9
-35
8

-346 
219
39
-24
-165

-10
-197
-415
-87
-187

0
-276
-311
0
-24

-104
-187
-424
-122
-179

-346
-57
-272
-24
-189

1%
5%
5%
5%
5%

1%
5%
5%
5%
5%

-1
1
-
-2
-

-3
11
2
-1
-8

-
-10
-21
-4
-9

0
-14
-16
0
-1

95  ARLA FOODS  ANNUAL REPORT 2020

The currency exposure is continuously managed by the 
treasury department. Individual currency exposures are 
hedged in accordance with the treasury and funding 
policy.

Financial instruments used to hedge the currency 
exposure do not necessarily need to qualify for hedge 
accounting,	and	hence	some	of	the	applied	financial	
instruments, i.e. some option strategies, are accounted 
for as fair value through the income statement.

Arla Foods amba’s functional currency is DKK. However, 
the risk in relation to the EUR currency is assessed in 
the same manner as for DKK. The Executive Management 
Team has the discretion to decide if and when 
investments in foreign operations should be hedged 
(translation risks) with an obligation to inform the Board 
of Directors at the next meeting.

The group’s external exposure is calculated as external 
financial	assets	and	liabilities	denominated	in	currencies	
different	from	the	functional	currency	of	each	legal	
entity, plus any external derivatives converted on group 
level into currency risk against DKK, i.e. EUR/DKK, USD/ 
DKK etc. The same also applies to the group’s net 
internal exposure. The aggregate of the group’s external 
and internal currency exposure, represents the net 
exposure, which is outlined in Table 4.1.2.b.

Net foreign currency investments in subsidiaries, as well 
as instruments hedging those investments, are 
excluded.

Risk
The	group	operates	in	many	different	countries	and	has	
significant	investments	in	operations	outside	of	
Denmark, of which the UK, Germany and Sweden, 
represent the largest part of the business by net 
revenue,	profit	and	assets.	A	major	part	of	the	currency	
risk from net revenue denominated in foreign 
currencies	is	offset	by	sourcing	in	the	same	currency.

Policy
According to the treasury and funding policy, the 
treasury department can hedge:

   Up to 15 months of the net forecasted cash receipts 
and payables.
   Up to 100 per cent of net recognised trade receivables 
and trade payables.

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4.1.3 Interest rate risk

   Risk mitigation 

  Limited hedging activities due to decreased debt levels  

The average duration of the group’s interest on 
interest-bearing debt, including derivatives but excluding 
pension liabilities, has increased by 0.2 to 2.6. The 

duration is increased due to new interest rate hedges 
partly	offset	by	a	reduction	in	time	to	maturity	on	the	
remaining hedges.

Risk
The group is exposed to interest rate risk on interest- 
bearing borrowings, pension liabilities, interest-bearing 
assets and on the value of non-current assets where  
an impairment test is performed. The risk is divided 
between	profit	exposure	and	exposure	within	
comprehensive	income.	Profit	exposure	relates	to	net	
potential impairment of non-current assets. Exposure 
other comprehensive income relates to revaluation of 
net pension liabilities and interest hedging of future 
cash	flow.

Cash flow sensitivity  
A change in interest rates will impact interest rate 
payments	on	the	group’s	unhedged	floating	rate	debt.	
Table	4.1.3	shows	the	one-year	cash	flow	sensitivity,	
depicting a 1 per cent increase in interest rates on the 
31 December 2020. A decrease in the interest rate 
would	have	the	opposite	effect.

Policy 
Interest rate risk must be managed according to the 
treasury and funding policy. Interest rate risk is 
measured as the duration of the debt portfolio, 
including hedging instruments, but excluding pension 
liabilities.

Potential  
accounting impact

Income
 statement

Other  
comprehen-
sive income

Fair value sensitivity 
A change in interest rates will impact the fair value of 
the group’s interest-bearing assets, interest rate 
derivative instruments and debt instruments measured 
on a 1 per cent increase in interest rates. A decrease in 
the	interest	rate	would	have	the	adverse	effect.

6 
5 

-13 

-2 

5 
4 
-23 

-14 

-1 
42 

-

41 

-2 
31
-

29

Duration

2.6

2.4

1

7

2020

2019

Minimum

Maximum

Policy

How we act and operate
The purpose of interest rate hedging is to mitigate risk 
and	secure	relatively	stable	and	predictable	financing	
costs. The interest rate risk from net borrowing is 
managed	by	having	an	appropriate	split	between	fixed	
and	floating	interest	rates.

The	group	actively	uses	derivative	financial	instruments	
to	reduce	risks	related	to	fluctuations	in	the	interest	
rate,	and	to	manage	the	interest	profile	of	the	
interest-bearing debt. By having a portfolio approach 
and using derivatives, the group can independently
 manage and optimise interest rate risk, as the interest 
rate	profile	can	be	changed	without	having	to	change	

the funding itself. Thereby, the group can operate in a 
fast,	flexible	and	cost-efficient	manner	without	
changing underlying loan agreements.

The mandate from the Board of Directors provides the 
group with the opportunity to use derivatives, like 
interest rate swaps and options, in addition to interest 
conditions embedded in the loan agreements. During 
the year, the group has not traded in any options 
contracts. 

Table 4.1.3 Sensitivity based on a 1 percentage point increase in interest rate
(EURm)

2020
Financial assets
Derivatives

Financial liabilities
Net interest-bearing debt  
excluding pension liabilities

2019
Financial assets
Derivatives
Financial liabilities
Net interest-bearing debt  
excluding pension liabilities

Carrying value

Sensitivity

-550
-

2,730

2,180

-627 
-
2,740 

2,113 

1%
1%

1%

1%
1%
1%

96  ARLA FOODS  ANNUAL REPORT 2020

 
  
 
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4.1.4 Commodity price risk

   Risk mitigation 

Risk
The group is exposed to commodity risks related to the 
production and distribution of dairy products. Increased 
commodity prices negatively impact the costs of 
production and distribution.

Fair value sensitivity
A change in commodity prices will impact the fair value 
of the group’s hedged commodity derivative instruments, 
measured through other comprehensive income and 
the unhedged energy consumption through the 
income statement. The table shows the sensitivity of  
a 25 per cent increase in commodity prices for both 
hedged and unhedged commodity purchases. A 
decrease in commodity prices would have the reverse 
effect.

Policy
According to the treasury policy, the forecasted 
consumption on electricity, natural gas and diesel can 
be hedged for up to 36 months, of which 100 per cent 
can	be	hedged	for	the	first	18	months,	with	a	limited	
proportion	thereafter.

How we act and operate
Energy commodity price risks are managed by the 
treasury department. Commodity price risks are mainly 
hedged	by	entering	financial	derivative	contracts,	
independent of the physical supplier contracts. Arla is 
also	exploring	other	commodities	relevant	for	financial	
risk management.

Arla’s energy exposure and hedging are managed as a 
portfolio across energy type and country. Not all energy 
commodities	can	effectively	be	hedged	by	matching	
the underlying costs, but Arla aims to minimise the base 
risk.

Dairy derivative market in EU, US and New Zealand 
remain small but are evolving. The group has engaged 
in hedging activities for a minor part of the group’s dairy 
commodity trading volume. As the dairy derivative 
market develops, we expect this to play a role in 
managing	fixed	price	contracts	with	customers,	in	the	
coming years.

  Difficult hedging conditions in a volatile market   

Supply	contracts	are	predominately	related	to	a	floating	
official	price	index.	The	treasury	department	uses	
financial	derivatives	hedge	commodity	price	risk.	This	
secures	full	flexibility	to	change	suppliers	without	
having to take future hedging into consideration.

Hedging	activities	concentrate	on	the	most	significant	
risks, including electricity, natural gas and diesel. The 
total energy commodity spends, excluding taxes and 
distribution costs, amounted to approximately EUR 70 
million.

The purpose of hedging is to reduce volatility in costs 
related to energy. In 2020, hedging activities have 
resulted in a loss of EUR 15 million vs a loss on  
EUR 6 million last year. However, the loss in 2020 was 
more	than	offset	by	lower	physically	energy	costs	of	
EUR 24 million. The result of hedging activities, 
classified	as	hedge	accounting,	is	recognised	in	other	
income and costs.

At the end of 2020, 35 per cent of the energy spend for 
2021 was hedged. A 25 per cent increase in commodity 
prices	would	negatively	impact	profit	by	approximately	
EUR 11 million. Conversely, other comprehensive 
income would be positively impacted by EUR 10 
million.

Table 4.1.4 Hedged commodities
(EURm)

2020
Diesel / natural gas
Electricity

2019
Diesel / natural gas
Electricity

Potential  
accounting impact

Sensitivity

Contract 
value

Income
 statement

Other  
compre hen-
sive income

25%
25%

25%
25%

2
-
2

-4 
-1 
-5

-7 
-4 
-11

-8 
-6 
-14

6 
4 
10

6 
4 
10

97  ARLA FOODS  ANNUAL REPORT 2020

 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Funding
4.1 fiNANCiAL RiSKS

4.1.5 Credit risk

    Limited losses   

External rating of financial counterparties, 
2020

External rating of financial counterparties, 
2019

In 2020 the group continued to experience very limited 
losses from defaulting counterparties such as customers, 
suppliers	and	financial	counterparties.

All	major	financial	counterparties	had	satisfactory	credit	
ratings at year-end. The Arla requirement is a credit rating 
of at least A-/A-/A3 from either S&P, Fitch or Moody’s 
either	for	the	financial	counterparty	or	its	parent	
company. In a small number of geographical locations 
which are not serviced by our relationship banks and 
where	financial	counterparties	with	a	satisfying	credit	
rating do not operate, the group deviated from the rating 
requirement.

The maximum exposure to credit risk is approximately 
equal to the carrying amount.

The group has, like in previous years, continuously 
worked with credit exposure and experienced a very low 
level of losses arising from customers.

To	manage	the	financial	counterparty	risk,	the	group	
uses master netting agreements when entering into 
derivative contracts. Table 4.1.5 shows the counterparty 
exposure for those agreements covered by entering into 
netting	agreements	that	qualifies	for	netting	in	case	of	
default.

  AAA	69%
  BBB+	6%

Further information on trade receivables is provided in 
Table 2.1.c.

603

MILLION EUR

626

MILLION EUR

  AA-	3%
  Below investment grade	7%

  A+	11%

  A	4%

  AAA	69%
  BBB+	1%

  AA-	6%
  Below investment grade	6%

  A+	14%

  A	4%

Table 4.1.5 External rating of financial counterparties  
(EURm)

Counterparty rating

AA-

A+

A

BBB+

Below 
investment 
grade

10
9 
19

-
30
7
37 

44
22
66 

-
78
7
85 

5
16
21 

-
19
5
24 

5
23
10
38 

-
7
-
7 

44
0
44 

-
37
1
38 

AAA

415

415 

435
-
-
435 

2020
Securities
Cash
Derivatives
Total

2019
Securities
Cash
Derivatives
Total

   Risk mitigation 

Risk
Credit risks arise from operating activities and 
engagement	with	financial	counterparties.	Further-
more, a weak counterparty credit quality can reduce 
their ability to support the group going forward, thereby 
jeopardising	the	fulfilment	of	our	group’s	strategy.

Policy
Counterparties are selected based on a relationship 
bank strategy. Financial counterparties must be 
approved by the Managing Directors and the CFO upon 
recommendation from our Treasury team. A counter-
party	(or	its	parent)	in	financial	contracts	and	deposits	
must as a minimum have a long rating corresponding to 
A3 with Moody’s, A- with Standard & Poor’s or A- with 
Fitch. If the Group has only obtained credits from the 
counterparty, no rating is required. If the counterparty is 
rated by several credit rating agencies, an average is 
used, rounded up to the nearest notch. In geographies 

Total

420
126
57
603 

435
171
20
626 

which are not properly covered by our relationship 
banks, the Treasury team may deviate from the 
counterparty requirement in this section.

How we act and operate
The Group has an extensive credit risk policy and uses 
credit	insurance	and	other	trade	financing	products	
extensively in connection with exports. In certain 
emerging markets, it is not always possible to obtain 
credit coverage with the required rating, however, the 
Group then applies for the best coverage available. The 
Group has determined that this is an acceptable risk 
given levels of investment in in emerging markets.

If a customer payment is late, internal procedures are 
followed to mitigate losses. The group uses a limited 
number	of	financial	counterparties	where	credit	ratings	
are monitored on an ongoing basis.

98  ARLA FOODS  ANNUAL REPORT 2020

 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Funding
4.2 fiNANCiAL iTEMS

      Lower interest costs offset by higher exchange rate losses 

   Accounting policies

Net	financial	costs	increased	by	EUR	13	million,	to	EUR	
72 million mainly due to exchange rate losses, which 
were	partly	offset	by	lower	interest	costs.

liabilities, was 2.3 per cent compared to 3.0 per cent 
last year. Interest cover increased to 17.0 compared to 
12.0 last year.

Net interest costs amounted to EUR 54 million, 
representing a decrease of EUR 15 million compared to 
last year due to a lower average interest level and 
expiration of interest hedges. The average interest cost, 
excluding interest related to pension assets and 

Exchange rate losses relate primarily to the devaluation 
of Lebanese, Nigerian and Argentine currencies, which 
amounted to EUR 20 million. 

Capitalisation of interest was performed by using an 
interest rate matching the group’s average external 
interest rate in 2020. Financial income and costs 
relating	to	financial	assets	and	financial	liabilities	were	
recognised	using	the	effective	interest	method.

Financial income and costs as well as capital gains and 
losses, are recognised in the income statement at 
amounts that can be attributed to the year. Financial 
items comprise realised and unrealised value 
adjustments of securities and currency adjustments on 
financial	assets	and	financial	liabilities,	as	well	as	the	
interest	portion	of	financial	lease	payments.	Additionally,	
realised and unrealised gains and losses on derivative 
financial	instruments	not	classified	as	hedging	
contracts are included. Borrowing costs from general 
borrowing, or loans that directly relate to the acquisition, 
construction	or	development	of	qualified	assets	are	
attributed to the costs of such assets and are therefore 
not	included	in	financial	costs.

Table 4.2 Financial income and financial costs
(EURm)

Financial income: 
Interest securities, cash and cash equivalents
Fair	value	adjustments	and	other	financial	income
Total financial income

Financial costs:
Interest	on	financial	instruments	measured	at	amortised	cost
Net exchange rate losses
Interest on pension liabilities
Interest transferred to property, plant and equipment
Fair	value	adjustments	and	other	financial	costs,	net
Total financial costs

Net financial costs

2020

2019

2 
5 
7 

-54 
-25 
-2 
8 
-6 
-79 

-72 

3 
7 
10 

-69 
-3 
-4 
8 
-1 
-69 

-59 

99  ARLA FOODS  ANNUAL REPORT 2020

 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Funding
4.3 NET iNTEREST-bEARiNG DEbT

      Increased net interest-bearing debt

Net interest-bearing debt, excluding pension liabilities, 
increased to EUR 2,180 million compared to EUR 2,113 
million last year. The increase was driven by changed 
rules for vacation accruals in Denmark which made EUR 
60 million interest-bearing end of September 2020. 

Pension liabilities decreased by EUR 2 million to EUR 
247 million. Net interest-bearing debt, including 
pension liabilities, amount to EUR 2,427 million 
compared to EUR 2,362 million last year. The UK 
pension scheme net asset was EUR 40 million 
compared to EUR 16 million last year. This asset is 
excluded in the calculation of pension liabilities, net 
interest-bearing debt and leverage.

Arla’s leverage ratio was 2.7, a decrease of 0.1 
compared to last year. This was below the long-term 
target range of 2.8 to 3.4, underpinning a strong 
financial	position.

The average maturity of interest-bearing borrowings 
decreased by 0.2 years to 5.0 years. Average maturity is 
impacted	by	a	lapse	of	time	to	maturity,	refinancing	or	
obtaining new committed facilities, and the level of net 
interest-bearing debt.

The equity ratio increased to 35 per cent, compared to 
34 per cent last year.

Funding
The	group	applies	a	diversified	funding	strategy	to	
balance	the	liquidity	and	refinancing	risk	with	the	aim	of	
a	low	financing	cost.	Major	acquisitions	or	investments	
are funded separately.

A	diverse	funding	strategy	includes	diversification	of	
markets, currencies, instruments, banks, lenders and 
maturities to secure broad access to funding and to 

ensure that the group is independent of one single 
funding partner or one single market. All funding 
opportunities are benchmarked against EURIBOR 3 
months and derivatives are applied to match the 
currency	of	our	funding	needs.	The	interest	profile	is	
managed with interest rate swaps independent of the 
individual loans.

The	credit	facilities	contain	financial	covenants	on	
equity/total assets and minimum equity, as well as 
standard	non-financial	covenants.	The	group	did	not	
default	on	or	fail	to	fulfil	any	loan	agreements	in	2020.

During	Covid-19	governments	granted	different	
programmes to subsidise corporates. However, the net 
effect	on	net	interest-bearing	debt	is	limited	for	the	
group.

During 2020 the group had limited need for new 
funding.	The	most	significant	funding	activities	during	
the year were: 

   An EUR  80 million mortgage loan 
	 	Establishment	of	a	new	EUR	500	million	”Euro	
commercial	paper”	programme	and	in	connection	to	
this a Covid-19 emergency facility of 300 mGBP from 
Bank of England which was never utilised
   Arla has a commercial paper programme in Sweden 
denominated in SEK and EUR. The programme is 
unutilised end of year due to a strong liquidity position. 
The average utilization in 2020 was EUR 75 million
   During the year, Arla entered into sale and repurchase 
arrangements based on its holdings in listed 
AAA-rated Danish mortgage bonds. Refer to Note 4.6 
for more details.

100  ARLA FOODS  ANNUAL REPORT 2020

Net interest-bearing debt 
(EURm)

3,000

2,500

2,000

1,500

1,000

500

0

2
4
9

2
4
7

3
6
9

2
7
7

2
2
0

,

1
6
4
8

2016

,

1
6
3
6

2017

,

1
6
4
7

2018

,

2
1
1
3

2019

,

2
1
8
0

2020

4

3

2

1

0

  Leverage
  Pension liabilities
  Net interest-bearing debt excluding pension liabilities
  Target range leverage 2.8 - 3.4

Net interest-bearing debt consists of current and 
non-current liabilities, less interest-bearing assets. 
The definition of leverage is the ratio between net 
interest-bearing debt including pension liabilities and 
EBITDA, and expresses the group’s capacity to service 
the debt. The group’s long-term target range for 
leverage is between 2.8 and 3.4. 

Leverage

2.7

2019: 2.8

Table 4.3.a Net interest-bearing debt
(EURm)

Long-term borrowings
Short-term borrowings
Securities, cash and cash equivalents
Other interest-bearing assets
Net interest-bearing debt excluding pension liabilities
Pension liabilities
Net interest-bearing debt including pension liabilities

2020

2019

 1,964 
 766 
 -546 
 -4 
 2,180 
 247 
 2,427 

 1,951 
 789 
 -622 
 -5 
 2,113 
 249 
 2,362 

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Funding
4.3 NET iNTEREST-bEARiNG DEbT

Table 4.3.b Borrowings
(EURm)

Long-term borrowings: 
Issued bonds
Mortgage credit institutions
Bank borrowings
Lease liabilities
Total long-term borrowings

Short-term borrowings:
Issued bonds
Commercial papers
Mortgage credit institutions
Bank borrowings
Lease liabilities
Other current liabilities
Total short-term borrowings

2020

2019

Table 4.3.c Cash flow, net interest-bearing debt
(EURm)

299 
1,033 
455 
177 
1,964 

382 
957 
458 
154 
1,951 

100 
-
9
531
56
70
766

-
192 
-
525 
59 
13 
789 

2020
Pension liabilities
Long-term borrowings
Short-term borrowings
Total interest-bearing debt

UK pension assets
Securities and other  
Interest-bearing assets
Cash
Net interest-bearing debt

Cash	flow

Non-cash changes

Included in  
financing	
activities

1 January 

Acqui-
sitions and 

additions Reclasses

Foreign 
exchange 
move-
ments

Fair value 
changes

31 
December 

249 
1,951 
789 
2,989 

-

-440 
-187 
2,362 

-10 
-
-90 
-100 

-26 

17 
50 
-59 

-
70 
-
70 

-

-
-
70 

-84 
84 
-

25 

-
-
25 

7 
5 
-17 
-5 

2 

-2 
11 
6 

1 
22 
-
23 

-1 

1 
-
23 

247 
1,964 
766 
2,977 

-

-424 
-126 
2,427 

Total interest-bearing borrowings

2,730

2,740

Long- and short-term borrowings payments of EUR 90 million (EUR 0 million and EUR 90 million respectively) reconciles to the cash 
flow statement as loans obtained, net of EUR 24 million and lease payments of EUR 66 million.

2019
Pension liabilities
Long-term borrowings
Short-term borrowings
Total interest-bearing debt

UK pension assets
Securities and other  
Interest-bearing assets
Cash
Net interest-bearing debt

224 
1,510 
930 
2,664 

-4

-475 
-119 
2,066 

-10 
408 
-179 
219 

-27

37 
-66 
163 

-
57
-
57

-

-
-
57

-1 
-38 
38 
-1 

16

-3 
-
12 

-5 
-8 
- 
-13 

-2

1 
-2 
-16 

41 
22 
-
63 

17

-
-
80 

249 
1,951 
789 
2,989 

-

-440 
-187 
2,362 

Long- and short-term borrowing payments totalling EUR 229 million (EUR 408 million and EUR -179 million respectively)
equals net impact of cash flow received from new loans, EUR 295 million, and cash payments related to lease arrangements
EUR -66 million.

101  ARLA FOODS  ANNUAL REPORT 2020

                      
                        
                           
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Funding
4.3 NET iNTEREST-bEARiNG DEbT

Maturity of net interest-bearing debt excluding 
pension liabilities at December 2020 
(EURm)

Maturity of net interest-bearing debt excluding 
pension liabilities at December 2019 
(EURm)

Interest profile for net interest-bearing debt 
excluding pension liabilities at 31 December 2020 
(EURm)

Interest profile for net interest-bearing debt 
excluding pension liabilities at 31 December 2019 
(EURm)

600

500

400

300

200

100

0

600

500

400

300

200

100

0

2,400

1,800

1,200

600

0

2,400

1,800

1,200

600

0

0-1Y 1-2Y 2-3Y 3-4Y 4-5Y 5-6Y 6-7Y 7-10Y >10Y

0-1Y 1-2Y 2-3Y 3-4Y 4-5Y 5-6Y 6-7Y 7-10Y >10Y

1Y

2Y

3Y

4Y

5Y

6Y

7Y

10Y

1Y

2Y

3Y

4Y

5Y

6Y

7Y

10Y

  Unused committed facilities 

  Debt

  Floating 

  Fixed via swap 

  Fixed debt

Table 4.3.d Net interest-bearing debt excluding pension liabilities and the effect of hedging, maturity
(EURm)

2020
DKK
SEK
EUR
GBP
Other
Total

2019
DKK
SEK
EUR
GBP
Other
Total

Total
794
434 
782 
47 
123 
2,180

Total
809 
612 
451 
158 
83 
2,113 

2021
-88 
108 
185 
6 
6 
217 

2020
-27 
200 
19 
10 
-43 
159 

2022
77 
6 
111 
8 
4 
206 

2021
22 
102 
29 
10 
5 
168 

2023
22 
155 
109 
7 
5 
298 

2022
21 
6 
12 
124 
4 
167 

2024
19 
154 
107 
5 
104 
389 

2023
19 
148 
106 
3 
3 
279 

2025
92 
4 
3 
4 
2 
105 

2024
17 
147 
103 
2 
113 
382 

2026
54 
7 
9 
4 
2 
76 

2025
89 
1 
2 
2 
1 
95 

2028-
2030
194
-
28 
4 
-
226

2027-
2029
183 
4 
6 
2 
-
195 

2027
55 
-
2 
4 
-
61 

2026
52 
1 
1 
2 
-
56 

After 
2030
369 
-
228 
5 
-
602 

After 
2029
433 
3 
173 
3 
-
612 

102  ARLA FOODS  ANNUAL REPORT 2020

Table 4.3.e Currency profile of net interest-bearing debt excluding pension liabilities
(EURm)
Disclosed	before	and	after	the	effect	of	derivative	financial	instruments

2020
DKK
SEK
EUR
GBP
Other
Total

2018
DKK
SEK
EUR
GBP
Other
Total

Original  
principal
794
434 
782 
47 
123 
2,180

Effect 
of swap
-
-581 
101 
480 
-
-

809 
612 
451 
158 
83 
2,113 

-
-566 
334 
232 
-
-

After  
swap
794
-147 
883 
527 
123 
2,180

809 
46 
785 
390 
83 
2,113 

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Funding
4.3 NET iNTEREST-bEARiNG DEbT

Table 4.3.f Interest rate risk excluding effect of hedging
(EURm)

Interest 
rate

Average
 interest  
rate

Fixed  
for

Carrying 
amount

Interest 
rate risk

Interest 
rate

Average
 interest  
rate

Fixed  
for

Carrying 
amount

Interest 
rate risk

0-1 years
2-3 years
3-4 years
0-1 years
0-1 years
0-1 years
0-1 years

Fair value
Fair value
Fair value
Cash	flow
Cash	flow
Cash	flow
Fair value

50
74
75
50
75
75
0
399

2019
Issued bonds:
SEK 500m maturing 31.05.2021
SEK 750m maturing 03.07.2023
SEK 750m  maturing 03.04.2024
SEK 500m maturing 31.05.2021
SEK 750m maturing 03.07.2023
SEK 750m maturing 03.04.2024
Commercial papers
Total issued bonds

1-2 years
0-1 years

Fair value
Cash	flow

124
918
1,042

Mortgages credit institutions:
Fixed-rate
Floating-rate
Total mortgage credit institutions

Fixed
Fixed
Fixed
Floating
Floating
Floating
Fixed

Fixed
Floating

Fixed
Floating

1.88%
1.51%
1.58%
1.60%
0.91%
1.14%
-
1.40%

0.37%
0.43%
0.42%

0.02%
0.77%
0.46%

0-1 years
0-1 years

Fair value
Cash	flow

Cash	flow
Cash	flow

404
582
986

233
70
303

Bank borrowings:
Fixed-rate
Floating-rate
Total bank borrowings

Other borrowings:
Lease liabilities
Other borrowings
Total other borrowings

Floating
Floating

3.38% 0-20 years
3.69%
0-1 years
3.45%

Fixed
Fixed
Fixed
Floating
Floating
Floating
Fixed

Fixed
Floating

1.88%
1.51%
1.58%
1.76%
1.11%
0.88%
0.32%
1.04%

0.82%
0.56%
0.58%

1-2 years
3-4 years
4-5 years
0-1 years
0-1 years
0-1 years
0-1 years

1-2 years
0-1 years

Fixed
Floating

-0.39%
0.79%
0.27%

0-1 years
0-1 years

Fixed
Floating

3.16% 0-20 years
3.59%
0-1 years
3.18%

Fair value
Fair value
Fair value
Cash	flow
Cash	flow
Cash	flow
Fair value

Fair value
Cash	flow

Fair value
Cash	flow

Cash	flow
Cash	flow

48
72
71
48
71
72
192
574

78
879
957

431
552
983

213
13
226

2020
Issued bonds:
SEK 500m maturing 31.05.2021
SEK 750m maturing 03.07.2023
SEK 750m  maturing 03.04.2024
SEK 500m maturing 31.05.2021
SEK 750m maturing 03.07.2023
SEK 750m maturing 03.04.2024
Commercial papers
Total issued bonds

Mortgages credit institutions:
Fixed-rate
Floating-rate
Total mortgage credit institutions

Bank borrowings:
Fixed-rate
Floating-rate
Total bank borrowings

Other borrowings:
Lease liabilities
Other borrowings
Total other borrowings

103  ARLA FOODS  ANNUAL REPORT 2020

 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Funding
4.3 NET iNTEREST-bEARiNG DEbT

    Accounting policies

Financial instruments
Financial instruments are recognised at the date of 
trade.	The	group	ceases	to	recognise	financial	assets	
when the contractual rights to the underlying cash 
flows	either	cease	to	exist	or	are	transferred	to	the	
purchaser	of	the	financial	asset,	and	substantially	all	risk	
and reward related to ownership are also transferred to 
the purchaser.

Financial	assets	and	liabilities	are	offset,	and	the	net	
amount is presented in the balance sheet when, and 
only	when,	the	group	obtains	a	legal	right	of	offsetting	
and	either	intends	to	offset	or	settle	the	financial	asset	
and the liability simultaneously.

Financial assets
Financial	assets	are	classified	at	initial	recognition	and	
subsequently measured at: amortised cost, fair value 
through other comprehensive income or fair value 
through the income statement.

The	classification	of	financial	assets	at	initial	recognition	
depends	on	the	financial	asset’s	contractual	cash	flow	
characteristics and how these are managed.

Financial assets where the group intends to collect the 
contractual	cashflow	are	classified	and	measured	at	
amortised cost.

Financial assets that are part of liquidity management 
are	classified	and	measured	at	fair	value	through	other	
comprehensive	income.	All	other	financial	assets	are	
classified	and	measured	at	fair	value	through	the	
income statement.

Financial assets measured at amortised cost
Financial assets measured at amortised cost consist of 
readily available cash at bank and deposits, together 
with exchange-listed debt securities with an original 
maturity of three months or less, which have an 
insignificant	risk	of	change	in	value	and	can	be	readily	
converted to cash or cash equivalents.

Financial assets measured at fair value  
through other comprehensive income
Financial assets measured at fair value through other 
comprehensive income consist of mortgage credit 
bonds, which correspond in part to raised mortgage 
debt.

Financial	assets	are	measured	on	first-time	recognition	
at	fair	value	plus	transaction	costs.	The	financial	assets	
are subsequently measured at fair value with adjustments 
made in other comprehensive income and accumulated 
in the fair value reserve in equity.

Interest income, impairment and foreign currency 
translation adjustments of debt instruments are 
recognised in the income statement on a continuous 
basis,	under	financial	income	and	financial	costs.	In	
connection	with	the	sale	of	financial	assets	classified	at	
fair value through other comprehensive income, 
accumulated gains or losses, previously recognised in 
the	fair	value	reserve,	are	recycled	to	financial	income	
and	financial	costs.

Financial assets measured at fair value  
through profit or loss 
Securities	classified	at	fair	value	through	the	income	
statement consist primarily of listed securities which  
are monitored, measured and reported continuously,  
in accordance with the group’s treasury and funding 
policy. Changes in fair value are recognised in the 
income	statement	under	financial	income	and	financial	
costs.

Liabilities
Debts to mortgage and credit institutions, as well as 
issued	bonds,	are	measured	at	the	trade	date	upon	first	
recognition at fair value plus transaction costs.
Subsequently, liabilities are measured at amortised cost 
with	the	difference	between	loan	proceeds	and	the	
nominal value recognised in the income statement 
over the expected life of the loan.

Capitalised residual lease obligations related to lease 
agreements are recognised under liabilities, measured 
at	amortised	cost.	Other	financial	liabilities	are	
measured at amortised cost. For details on pension 
liabilities, refer to Note 4.7.

104  ARLA FOODS  ANNUAL REPORT 2020

 
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4.4 DERiVATiVE fiNANCiAL iNSTRUMENTS

Hedging of future cash flows 
The group uses forward currency to hedge currency 
risks on expected future net revenue and costs. Interest 
rate swaps are used to hedge risks against movements 
in expected future interest payments and commodity
swaps are used for energy hedging

Fair value of hedge instruments not qualifying for 
hedge accounting (financial hedge)
The group uses currency options which hedge 
forecasted sales and purchases. Some of these options 

do not qualify for hedge accounting and hence, the fair 
value adjustment is recognised directly in the income 
statement.

Currency swaps are used as part of the daily liquidity 
management. The objective of the currency swaps is to 
match	the	timing	of	in-	and	outflow	of	foreign	currency	
cash	flows.

Table 4.4.b Value adjustment of hedging instruments
(EURm)

Deferred	gains	and	losses	on	cash	flow	hedges	arising	during	the	year
Value	adjustments	of	hedging	instruments	reclassified	to	other	operating	income	and	costs
Value	adjustments	of	hedging	instruments	reclassified	to	financial	items
Total value adjustment of hedging instruments recognised in  
other comprehensive income during the year

2020

2019

38 
-5 
8 

41 

-21 
-22 
21 

-22 

Table 4.4.a Hedging of future cash flow from highly probable forecast transactions 
(EURm)

    Accounting policies

Derivative	financial	instruments	are	recognised	from	
the	trade	date	and	measured	in	the	financial	statement	
at fair value. Positive and negative fair values of 
derivative	financial	instruments	are	recognised	as	
separate line items in the balance sheet.

Fair value hedging
Changes	in	the	fair	value	of	derivative	financial	
instruments which meet the criteria for hedging the fair 
value of recognised assets and liabilities, are recognised 
alongside changes in the value of the hedged asset or
the hedged liability for the portion that is hedged.

Cash flow hedging
Changes	in	the	fair	value	of	derivative	financial	
instruments,	that	are	classified	as	hedges	of	future	cash	
flows	and	effectively	hedge	changes	in	future	cash	

flows,	are	recognised	in	other	comprehensive	income	
as a reserve for hedging transactions under equity, until 
the	hedged	cash	flows	impact	the	income	statement.	
The reserve for hedging instruments under equity is 
presented net of tax. The cumulative gains or losses 
from hedging transactions that are retained in equity 
are	reclassified	and	recognised	under	the	same	line	
item as the basic adjustment for the hedged item.  
The accumulated change in value recognised in other 
comprehensive income is recycled to the income
statement	once	the	hedged	cash	flows	affect	the	
income statement, or are no longer likely to be realised. 
For	derivative	financial	instruments	that	do	not	meet	
the	criteria	for	classification	as	hedging	instruments,	
changes in fair value are recognised as they occur in the 
income	statement,	under	financial	income	and	costs.

Expected recognition  
in income statement

Fair value  
recognised  
in other  
comprehensive 
income

2021

2022

2023

2024

11 
-66 
2 
-53 

11 
-11 
1 
1 

-
-10 
1 
-9 

-
-9 
-
-9 

-
-8 
-
-8 

Expected recognition  
in income statement

Fair value  
recognised  
in other  
comprehensive 
income

2020

2021

2022

2023

-14 
-71 
-4 
-89 

-14 
-13 
-4 
-31 

-
-12 
-
-12 

-
-11 
-
-11 

-
-9 
-
-9 

After	
2024

-
-28 
-
-28 

After	
2023

-
-26 
-
-26 

Carrying 
value

11 
-66 
2 
-53 

Carrying 
value

-14 
-71 
-4 
-89 

2020
Currency contracts
Interest rate contracts
Commodity contracts
Hedging of future cash flow

2019
Currency contracts
Interest rate contracts
Commodity contracts
Hedging of future cash flow

105  ARLA FOODS  ANNUAL REPORT 2020

                            
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4.5 fiNANCiAL iNSTRUMENTS

Table 4.5.a Categories of financial instruments
(EURm)

2020

2019

Table 4.5.b Fair value hierarchy - carrying amount
(EURm)

Level 1

Level 2

Level 3

Total

Derivatives
Shares
Financial assets measured at fair value through the income statement

Securities
Financial assets measured at fair value through other comprehensive income

Currency instruments
Interest rate instruments
Commodity instruments
Derivative assets used as hedging instruments

Trade receivables
Other receivable
Financial assets measured at amortised cost

Derivatives
Financial liabilities measured at fair value through the income statement

Currency instruments
Interest rate instruments
Commodity instruments
Derivative liabilities used as hedging instruments

Long	term	borrowings*
Short	term	borrowings*	
Trade payables and other payables
Financial liabilities measured at amortised cost

*Including lease liabilities

2020
Financial assets:
Bonds
Shares
Derivatives
Total financial assets

Financial liabilities:
Issued bonds
Mortgage credit institutions
Derivatives
Total financial liabilities

2019
Financial assets:
Bonds
Shares
Derivatives
Total financial assets

Financial liabilities:
Derivatives
Total financial liabilities

38 
9 
47 

420 
420 

14 
1 
4 
19 

18 
9 
27 

435 
435 

1 
-
1 
2 

811 
424
1,235

889 
240 
1,129 

19 
19 

3 
42 
2 
47 

22 
22 

15 
44 
5 
64 

1.964 
766 
1.212 
3.942 

1,951 
789 
1,158 
3,898 

106  ARLA FOODS  ANNUAL REPORT 2020

420 
9 

429 

1,042 

57 
57                             -

399 

66 

1,042 

465                             -

435 
9 

444 

-
-

-
-
20 
20 

86 
86

-
-
-
-

-
-

420 
9 
57 
486 

399 
1,.042 
66 
1,507 

435 
9 
20 
464 

86 
86

 
 
 
 
 
 
 
 
 
 
 
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4.5 fiNANCiAL iNSTRUMENTS

Funding
4.6 SALE AND REPURCHASE AGREEMENTS

   Risk mitigation 

      Attractive funding arrangement

Methods and assumptions applied when measuring fair 
values	of	financial	instruments:

Bonds and shares
The fair value is determined using the quoted prices in 
an active market.

Non-option derivatives
The	fair	value	is	calculated	using	discounted	cash	flow	
models and observable market data. The fair value is 
determined as a termination price and consequently, 
the value is not adjusted for credit risks.

Option instruments
The fair value is calculated using option models and 
observable market data, such as option volatilities.  
The fair value is determined as a termination price and 
consequently, the value is not adjusted for credit risks.

Fair value hierarchy
Level 1: Fair values measured using unadjusted  
quoted prices in an active market
Level 2: Fair values measured using valuation 
techniques and observable market data 
Level 3: Fair values measured using valuation 
techniques	and	observable	as	well	as	significant	
non-observable market data.

The group has invested in listed Danish mortgage 
bonds underlying its mortgage debt. By entering into  
a sale and repurchase agreement on the mortgage 
bonds, the group is able to archieve a lower interest 
rate, compared to current market interest rates on 
mortgage debt. The mortgage bonds are measured at 
fair value through other comprehensive income.

The receipt of proceeds from these bonds create  
a repurchase obligation which has been recognised 
within short-term loans.

In addition to mortgage bonds, the group holds other 
securities with a carrying value of EUR 5 million.

Table 4.6 Transfer of financial assets
(EURm)

2020
Mortgage bonds
Repurchase liabilities
Net position

2019
Mortgage bonds
Repurchase liabilities
Net position

Carrying 
value

Notional 
amount

409 
-398 
11 

430 
-429 
1 

405 
-397 
8 

425 
-424 
1 

Fair 
value

409 
-398 
11 

430 
-429 
1 

107  ARLA FOODS  ANNUAL REPORT 2020

 
NOTE 4.7 PENSiON LiAbiLiTiES

Net pension liabilities on same level as last year

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4.7 PENSiON LiAbiLiTiES

      Net pension assets at EUR 40 million in the UK

Pension	assets	and	liabilities	consist	primarily	of	defined	
benefit	plans	in	the	UK	and	Sweden.	The	defined	benefit	
plans provide pension disbursements to participating 
employees	based	on	seniority	and	final	salary.	Pension	
assets were EUR 40 million compared to EUR 16 million 
last year. Pension liabilities were EUR 247 million 
compared to EUR 249 million last year. The improvement 
is primarily explained by payments to the pensions 
schemes in the UK.  Remeasurements of pensions plans 
resulted in  a net gain  of EUR 5 million and consisted of a 
remeasurement gain on pension assets of EUR 141 
million,	offset	by	actuarial	losses	of	EUR	136	million.

Pension plans in Sweden
The	defined	benefit	plan	in	Sweden	does	not	currently	
require the group to make further cash contributions. 
The recognised net liability was EUR 221 million, a 
decrease of EUR 2 million compared to last year. 

These pension plans are contribution-based plans, 
guaranteeing	a	defined	benefit	pension	at	retirement.	
Contributions have been paid by the group. The 
schemes	do	not	provide	any	insured	disability	benefits.	
The plan assets are legally structured as a trust and the 
group has control over the operation of the plan and 
their investments.

These pension plans do not include a risk-sharing 
element between the group and the plan participants.

Pension plans in the UK
The recognised net pension asset in the UK was EUR 40 
million, representing an improvement of EUR 24 million 
compared to last year. The improvement is mainly 
explained by contributions from Arla of EUR 26 million. 
A remeasurement gain on the pension assets 
amounting	to	EUR	141	million	was	offset	by	actuarial	
losses of EUR 140 million.

The	defined	benefit	plan	in	the	UK	is	governed	by	an	
independent pension trust that oversee the interest of 
the members of the plan including investing the plan’s 
assets to cover future pension payments. The assets 
under management amounted to EUR 1.456 million at 
end of 2020 compared to EUR 1.420 million last year.

108  ARLA FOODS  ANNUAL REPORT 2020

The	pension	plan	is	a	defined	benefit	final	salary	
scheme. The plan is closed to both new entrants and 
future accrual. The plan does not provide any insured 
disability	benefits.	However	members	of	the	plan	at	the	
time of closure are provided with a salary continuation 
arrangement if they are absent on a long term basis. 

Employer contributions are determined with the advice 
of	independent	qualified	actuary	on	the	basis	of	
triennial valuation negotiations between the plan and 
Arla and ultimately approved by HRM Pensions 
Regulator. The next triennial valuation will be 
undertaken as at 31 December 2023.

The plan is legally structured as trust-based statutory 
sectionalized pension plan. The group has limited 
control over the operation of the plan and their 
investments. The trustees of the plan (of which Arla 
appoints the majority, ie 4 out of 6) set the investment 
strategy and have established a policy on asset 
allocation to best match the assets to the liabilities of 
the schemes. The trustees appoint an independent 
external advisor to the schemes who is responsible for 
advising on the investment strategy and investing the 
assets. The scheme is managed under a risk-controlled 
investment strategy, which includes a liability-driven 
investment approach that seeks to match, where 
appropriate,	the	profile	of	the	liabilities.	

During the year the UK pension asset and liability 
management has shown strong resilience against the 
volatile market conditions and further de-risking has 
taken place. The level of interest hedging against the 
liabilities was increased to 80 per cent compared to  
65	per	cent	last	year	with	the	inflation	hedging	67.5	per	
cent compared to 65 per cent last year. Thus the overall 
level of risk within the scheme has reduced, thereby 
lowered the likelihood of increased contributions from 
the employer.

Defined	contribution	schemes	are	in	place	for	other	
employees.  Contributions are made both by Arla and 
the employee at a rate determined by Arla.

Table 4.7.a Pension liabilities recognised on the balance sheet
(EURm)

2020
Present value of funded liabilities
Fair value of plan assets 
Deficit of funded plans
Present value of unfunded liabilities
Net pension liabilities recognised on the balance sheet

Specification of total liabilities:
Present value of funded liabilities
Present value of unfunded liabilities
Total liabilities

Presented as: 
Pension assets
Pension liabilities
Net pension liabilities

2019
Present value of funded liabilities
Fair value of plan assets 
Deficit of funded plans
Present value of unfunded liabilities
Net pension liabilities recognised on the balance sheet

Specification of total liabilities:
Present value of funded liabilities
Present value of unfunded liabilities
Total liabilities

Presented as: 
Pension assets
Pension liabilities
Net pension liabilities

Sweden

UK

Other

Total

231 
-13 
218 
3 
221 

231 
3 
234 

-
221 
221 

232 
-12 
220 
3 
223 

232 
3 
235 

-
223 
223 

1.456 
-1.496 
-40 
-
-40 

1.456 
-
1.456 

-40 
-
-40 

1,420 
-1,436 
-16 
-
-16 

1,420 
-
1,420 

-16 
-
-16 

49 
-29 
20 
6 
26 

1.736 
-1.538 
198 
9 
207 

49 
6 

1.736 
9 
55           1.745 

-
26 
26 

-40 
247 
            207 

46 
-27 
19 
7 
26 

46 
7 
53 

-
26 
26 

1,698 
-1,475 
223 
10 
233 

1,698 
10 
1,708 

-16 
249 
233 

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4.7 PENSiON LiAbiLiTiES

Table 4.7.b Development in pension liabilities
(EURm)

2020

2019

Maturity of pension liability, at 31 December 2020 
(EURm)

Maturity of pension liability, at 31 December 2019 
(EURm)

Present value of liability at 1 January
Current service cost
Interest cost
Actuarial	gains	and	losses	from	changes	in	financial	assumptions	(OCI)
Actuarial gains and losses from changes in demographic assumptions (OCI)
Benefits	paid
Exchange rate adjustment
Present value of pension liability at 31 December

Table 4.7.c Development in fair value of plan assets
(EURm)

Fair value of plan assets at 1 January 
Interest income
Return on plan assets, excluding amounts included in net interest  
on	the	net	defined	benefit	liability
Contributions to plans
Benefits	paid
Exchange rate adjustments
Fair value of plan assets at 31 December

The Group expects to contribute EUR 15 million to the plan assets in 2021 and  
EUR 59 million in 2022-2025.

Actual return on plan assets:
Calculated interest income
Return excluding calculated interest
Actual return

1,708 
4 
30 
153
-17
-63 
-70
1,745

1,485 
3 
40 
177 
3 
-70 
70 
1,708 

2020

2019

1,475 
28 

141 
26 
-53 
-79
1,538 

1,265 
36 

130 
27 
-60 
77 
1,475 

28 
141 
169 

36 
130 
166 

600

500

400

300

200

100

0

600

500

400

300

200

100

0

0-1Y

1-5Y

5-10Y 10-20Y 20-30Y 30-40Y >40Y

0-1Y

1-5Y

5-10Y 10-20Y 20-30Y 30-40Y >40Y

  UK 

  Sweden 

  Other 

Table 4.7.d Sensitivity of pension liabilities to key assumptions 
(EURm)

Impact on pension liabilities at 31 December
Discount rate +/- 10bps
Expected salary increases +/- 10bps
Life expectancy +/- 1 year
Inflation	+/-	10	bps

2020
+
-28 
3 
84 
17 

2020
-
28 
-3 
-84 
-17 

2019
+
-27 
3 
77 
18 

2019
-
27 
-3 
-77 
-17 

109  ARLA FOODS  ANNUAL REPORT 2020

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Table 4.7.e Pension assets recognised 
(EURm)

2020

%

2019

%

Table 4.7.g Recognised in other comprehensive income 
(EURm)

Liability hedge portfolio
Debt vehicles
Bonds
Equity instruments
Properties 
Infrastructure
Other assets
Total assets

485 
434 
208 
116 
126 
69 
100 
1,538 

32
28
14
8
8
4
6
100

296 
412 
239 
214 
138 
80 
96 
1,475 

20
28
16
15
9
5
7
100

Actuarial	gains	and	losses	on	liabilities	from	changes	in	financial	assumptions	(OCI)
Actuarial gains and losses on liabilities from changes  
in demographic assumptions (OCI)
Return on plan assets, excluding amounts included in net interest  
on	the	net	defined	benefit	liability
Re-measurements of defined benefit schemes

Table 4.7.h Assumptions for the actuarial calculations

Table 4.7.f Recognised in the income statement for the year 
(EURm)

2020

2019

Current service cost
Administration cost
Recognised as staff costs

Interest cost on pension liability
Interest income on plan assets
Recognised as financial cost

Total amount recognised in the income statement

4 
-
4

30
-28
2

6

3 
-
3 

40 
-36 
4 

7 

Discount rate, Sweden
Discount rate, UK
Expected payroll increase, Sweden
Expected payroll increase, UK
Inflation	(CPI),	Sweden
Inflation	(CPI),	UK

2020

2019

-153

-177 

17

141 
5 

-3 

130 
-50 

2020
%

2019
%

1.3
1.4
2.0
2.6
1.5
2.1

1.5
2.1
2.3
2.3
1.8
1.8

110  ARLA FOODS  ANNUAL REPORT 2020

 
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4.7 PENSiON LiAbiLiTiES

    Accounting policies

  Uncertainties and estimates

The	carrying	amount	related	to	defined	benefit	pension	
plans is assessed based on a number of assumptions, 
including	discount	rates,	inflation	rates,	salary	growth	
and	mortality.	A	small	difference	in	actual	variables	

compared to assumptions and any changes in 
assumptions	can	have	a	significant	impact	on	the	
carrying amount of the net liability.

Pension liabilities and similar non-current  liabilities
The group operates post-employment pension plan 
arrangements	with	a	significant	number	of	current	and	
former employees. The post-employment pension plan 
agreements	take	the	form	of	defined	benefit	plans	and	
defined	contribution	plans.

Defined contribution plans
For	defined	contribution	plans,	the	group	pays	fixed	
contributions to independent pension companies.  
The group has no obligation to make supplementary 
payments	beyond	those	fixed	payments,	and	the	risk	
and reward of the value of the pension plan therefore 
rests with plan members, and not the group.
Amounts	payable	for	contributions	to	defined	
contribution plans are expensed in the income 
statement as incurred.

Defined benefit plans
Defined	benefit	plans	are	characterised	by	the	group's	
obligation	to	make	specific	payments	from	the	date	the	
plan member is retired, depending on, for example, the 
member's	seniority	and	final	salary.	The	group	is	subject	
to the risks and rewards associated with the uncertainty 
that the return generated by the assets are able to meet 
the	pension	liability,	which	are	affected	by	assumptions	
concerning	mortality	and	inflation.

The group’s net liability is the amount presented on the 
balance sheet as pension liability.

The	net	liability	is	calculated	separately	for	each	defined	
benefit	plan.	The	net	liability	is	the	amount	of	future	
pension	benefits	that	employees	have	earned	in	current	
and prior periods (i.e. the liability for pension payments 
for	the	portion	of	the	employee's	estimated	final	salary	
earned at the balance sheet date) discounted to a 
present	value	(the	defined	benefit	liability),	less	the	fair	
value of assets held separately from the group in
a plan fund.

The	group	uses	qualified	actuaries	to	annually	calculate	
the	defined	benefit	liability	using	the	projected	unit	
credit method.

The balance sheet amount of the net obligation is 
impacted	by	remeasurement,	which	includes	the	effect	
of changes in assumptions used to calculate the future 
liability (actuarial gain and losses) and the return 
generated on plan assets (excluding interest). 
Remeasurements are recognised in other comprehen-
sive  income.

Interest cost for the period is calculated using the 
discounted	rate	used	to	measure	the	defined	benefit	
liability at the start of the reporting period applied
to the carrying amount of the net liability, taking into 
account	changes	arising	from	contributions	and	benefit	
payments. The net interest cost and other costs relating 
to	defined	benefit	plans	are	recognised	in	the	income		
statement.	The	net	liability	primarily	covers	defined	
benefit	plans	in	the	UK	and	Sweden.

111  ARLA FOODS  ANNUAL REPORT 2020

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5.1 TAx

      Current and deferred tax

Tax in the income statement 
Tax costs increased to EUR 34 million compared to  
EUR 24 million last year, primarily due to an increase  
in current income tax costs.

Current income tax
Cost related to current income taxes increased to  
EUR 35 million compared to EUR 28 million last year, 
primarily	due	to	higher	profits.	Prepaid	current	income	
tax and payments related to current tax previous years 
totalled EUR 28 million, which were similar to last year.

Deferred tax
Net deferred tax liabilities amounted to EUR 35 million, 
which represents a decrease of EUR 3 million compared 
to last year, of which EUR 1 million impacted the 
income statement. Net deferred tax liabilities consisted 
of gross deferred tax liabilities of EUR 64 million relating 
to	temporary	differences	on	intangible	assets,	pension	
liabilities	and	other	items.	These	were	offset	by	deferred	
tax assets of EUR 29 million relating to property, plant 
and equipment and tax losses carried forward.

Table 5.1.b Calculation of effective tax rate  
(EURm)

2020

2019

Profit	before	tax
Tax applying the statutory Danish corporate income tax rate
Effect	of	tax	rates	in	other	jurisdictions
Effect	of	companies	subject	to	cooperative	taxation
Tax-exempt income, less non-deductible expenses
Impact of changes in tax rates and laws
Adjustment for tax cost of previous years
Other adjustments
Total

22.0%
-1.8%
-8.8%
-0.5%
0.2%
-0.5%
-1.8%
8.8%

386 
85 
-7 
-34 
-2 
1 
-2 
-7
34

22.0%
-0.9%
-9.2%
-1.4%
0.0%
0.9%
-4.4%
6.9%

347 
76 
-3 
-32 
-5 
-
3 
-15 
24 

Table 5.1.a Tax recognised in the income statement
(EURm)

2020

2019

Current income tax
Current income tax on result for the year relating to:
Cooperative tax
Corporate income tax
Adjustment for current tax of previous years
Total current income tax costs

Deferred tax
Change in deferred tax for the year
Adjustment for deferred tax of previous years
Impact of changes in tax rates and laws
Total deferred tax costs/income

Total tax costs in the income statement

112  ARLA FOODS  ANNUAL REPORT 2020

9 
26 
-
35 

-
-2 
1 
-1

34

8 
19 
1 
28 

-6 
2 
-
-4 

24 

Table 5.1.c. Deferred tax
(EURm)

Net deferred tax asset/(liability) at 1 January
Deferred tax recognised in income statement
Deferred tax recognised in other comprehensive income
Impact of change in tax rates
Exchange rate adjustments
Net deferred tax asset/(liability) at 31 December

Deferred tax, by gross temporary difference
Intangible assets
Property, plant & equipment
Provisions, pension liabilities and other assets
Tax losses carried forward
Other
Total deferred tax, by gross temporary difference

Recognised in the balance sheet as:
Deferred tax assets
Deferred tax liabilities
Total

2020

2019

-38 
2
4 
-1 
-2 
-35

-9 
22 
-21 
9 
-36
-35

29 
-64
-35

-54 
4 
10 
-
2 
-38 

-8 
25 
-12 
12 
-55 
-38 

43
-81 
-38 

 
 
 
 
 
 
 
 
 
 
 
 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Other areas
5.1 TAx

Other areas
5.2 fEES TO AUDiTORS APPOiNTED bY  
THE bOARD Of REPRESENTATiVES

The group recognises deferred tax assets, including the 
value of tax losses carried forward, where management 
assesses that the tax assets may be utilised in the 
foreseeable	future	by	offset	against	taxable	income.	The	
assessment is performed on an annual basis and is based 
on the budgets and business plans for future years.

The group has recognised deferred tax assets in respect 
of tax losses carried forward totalling EUR 9 million. 
Temporary	differences	on	which	deferred	tax	assets	have	
not been recognised totalled EUR 29 million which is on 
a similar level as last year. Unrecognised deferred tax 
assets relate to tax losses carried forward.

      Fees paid to EY

The fees to auditors are attributable to EY.

Table 5.2 Fees to auditors appointed by the Board of Representatives
(EURm)

Statutory audit
Other assurance engagements
Tax assistance
Other services
Total fees to auditors

2020

2019

1,5 
0,2 
0,6 
0,4 
2,7 

1.5 
0.1 
0.7 
0.9 
3.2 

    Accounting policies

Tax in the income statement 
Tax in the income statement comprises current tax and 
adjustments to deferred tax. Tax is recognised in the 
income statement, except to the extent that it relates to  
a business combination or items (income or costs) 
recognised directly in other comprehensive income.

Current tax
Current tax is assessed based on tax legislation for 
entities in the group subject to cooperative or corporate 
income taxation. Cooperative taxation is based on the 
capital of the cooperative, while corporate income tax is 
assessed based on the company’s taxable income for the 
year. Current tax liabilities comprises the expected tax 
payable/receivable on the taxable income or loss for the 
year, any adjustment to the tax payable or receivable in 
respect of previous years, and for tax paid on account.

Deferred tax
Deferred tax is measured in accordance with the balance 
sheet	liability	method	for	all	temporary	differences	
between the tax base of assets and liabilities and their 
carrying	amounts	in	the	consolidated	financial	
statements. However, deferred tax is not recognised on 
temporary	differences	on	initial	recognition	of	goodwill,	
or arising at the acquisition date of an asset or liability 
without	affecting	either	the	profit	or	loss	for	the	year	or	
taxable income, except for those arising from M&A 
activities.

Deferred tax is determined applying tax rates (and laws) 
that have been enacted or substantially enacted by the 
end of the reporting period and are expected to apply 
when the related deferred tax asset is realised or deferred 
tax liability is settled. Changes in deferred tax assets and 

113  ARLA FOODS  ANNUAL REPORT 2020

liabilities due to changes in the tax rate are recognised  
in the income statement except for items recognised in 
other comprehensive income.

Deferred tax assets, including the value of tax losses 
carried forward, are recognised under other non-current 
assets at the value at which they are expected to be 
used, either by elimination in the tax of future earnings or 
by	offsetting	against	deferred	tax	payable	in	companies	
within the same legal tax entity or jurisdiction.

Deferred	tax	assets	and	liabilities	are	offset	when	there	is	
a	legally	enforceable	right	to	offset	current	tax	assets	and	
liabilities and when the deferred tax balances relate to 
the same taxation authority. Current tax assets and tax 
liabilities	are	offset	where	the	entity	has	a	legally	
enforceable	right	to	offset	and	intends	either	to	settle	on	
a net basis, or to realise the asset and settle the liability 
simultaneously.

  Uncertainties and estimates 

Deferred tax
Deferred	tax	reflects	assessments	of	actual	future	tax	due	
on	items	in	the	financial	statements,	considering	timing	
and	probability.	These	estimates	also	reflect	expectations	
about	future	taxable	profits.	Actual	future	taxes	may	
deviate from these estimates due to changes to 
expectations relating to future taxable income, future 
statutory changes in income taxation or the outcome of 
tax	authorities’	final	review	of	the	group’s	tax	returns.	
Recognition of a deferred tax asset also depends on an 
assessment of the future use of the asset.

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Other areas
5.3 MANAGEMENT REMUNERATiON AND  
TRANSACTiONS wiTH RELATED PARTiES

      Remuneration paid to management

The remuneration to the 18 registered members of the 
Board of Directors (BoD) is assessed and adjusted on a 
bi-annual basis and approved by the Board of 
Representatives. The BoD’s remuneration was latest 
adjusted in 2019. Principles applied to the remuneration 
of the BoD are described on page 47. Members of the 
Board are paid for milk supplies to Arla Foods amba, in 
accordance with the terms for the other owners. 
Similarly, individual capital instruments are issued to the 
BoD on the same terms as to other owners. 

The	Executive	Board	consists	of	chief	executive	officer	
Peder	Tuborgh	and	chief	commercial	officer,	Europe,	
Peter Giørtz-Carlsen. Principles applied for the 
remuneration of the Executive Board are described on 
page 47.

Table 5.3.b Transactions with the Board of Directors 
(EURm)

Purchase of raw milk
Supplementary payment regarding previous years
Total

Unsettled milk deliveries in trade and other payables
Individual capital instruments
Total

2020

2019

26.5 
0.8 
27.3 

1.5 
2.6 
4.2 

26.0 
2.1 
28.1 

1.5 
2.9 
4.4 

Table 5.3.a Management remuneration
(EURm)

Board of Directors
Wages, salaries and remuneration
Total

Executive Board 
Fixed compensation
Pension
Short-term variable incentives
Long-term variable incentives
Total 

The above table includes amount paid during the respective reporting period. The Executive Board remuneration 
package includes incentive plans as described on page 47. For 2020 the accrued amount was EUR 6.1 million 
(EUR	3.5	million	last	year).	The	amount	was	based	on	reported	key	figures	together	with	estimates	on	performance	
compared	to	peers	and	consequently	the	final	future	payout	may	differ.

114  ARLA FOODS  ANNUAL REPORT 2020

Refer to note 3.3 for information on transactions with associates and joint ventures.

2020

2019

Other areas
5.4 CONTRACTUAL COMMiTMENTS,  
CONTiNGENT ASSETS AND LiAbiLiTiES

1.3 
1.3 

2.4 
0.3 
1.0 
0.9 
4.6 

1.3 
1.3 

2.3 
0.3 
0.5
0.4 
3.5

      Contractual obligations and commitments

Arla’s contractual obligations and commitments 
amounted to EUR 364 million compared to EUR 254 
million last year. Increased obligations on IT contracts, 
increased guarantee obligations and increased 
commitments on CAPEX purchases were the main 
reasons for the development.

Contractual commitments consisted of IT licenses, short 
term and low value lease contracts and agreements to 
purchase property, plant and equipment.

The group provided security in property for mortgage 
debt based on the Danish Mortgage Act with a nominal 
value of EUR 1,061 million, compared to EUR 966 
million last year.

The group is party to a small number of lawsuits, 
disputes and other claims. Management believes that 
the outcome of these will not have a material impact on 
the	group’s	financial	position	beyond	what	is	already	
recognised	in	the	financial	statements.

Other areas
5.5 SUbSEQUENT EVENTS AfTER  
THE bALANCE SHEET DATE

No	subsequent	events	with	a	material	impact	on	the	financial	statements	occurred	after	the	balance	sheet	date.

 
 
 
 
 
 
 
 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Other areas
5.6 GENERAL ACCOUNTiNG POLiCiES

Consolidated financial statements 
The	consolidated	financial	statements	included	in	this	
annual report are prepared in accordance with 
International Financial Reporting Standards (IFRS), as 
adopted by the EU, and additional disclosure require-
ments in the Danish Financial Statement Act for class C 
large companies. Arla is not an EU public interest entity 
as the group has no debt instruments traded on a 
regulated	EU	market	place.	The	consolidated	financial	
statements were authorised for issue by the company’s 
Board of Directors on 10 February 2021 and presented 
for approval by the Board of Representatives on 25 
February 2021.

The functional currency of the parent company is DKK. 
The presentation currency of the parent company and 
of the group is EUR.

These	financial	statements	are	prepared	in	million	EUR	
with roundings.

The	consolidated	financial	statements	are	prepared	as	a	
compilation of the parent company’s and the individual 
subsidiaries’	financial	statements,	in	line	with	the	
group’s accounting policies. Revenue, costs, assets and 
liabilities, along with items included in equity of 
subsidiaries are aggregated and presented on a 
line-by-line basis. Intra-group shareholdings, balances 
and transactions, as well as unrealised income and 
expenses arising from intra-group transactions are 
eliminated.

The	consolidated	financial	statements	comprise	Arla	
Foods amba (parent company) and the subsidiaries in 
which the parent company directly or indirectly holds 
more than 50 per cent of the voting rights, or otherwise 
maintains	control	to	obtain	benefits	from	its	activities.	
Entities in which the group exercises joint control 
through a contractual arrangement are considered to 
be joint ventures. Entities in which the group exercises a 
significant	but	not	a	controlling	influence,	are	
considered	as	associates.	A	significant	influence	is	
typically obtained by holding or having at the group’s 
disposal, directly or indirectly, more than 20 per cent, 
but less than 50 per cent, of the voting rights in an 
entity.

Unrealised gains arising from transactions with joint 
ventures	and	associates,	i.e.	profits	from	sales	to	joint	
ventures or associates and whereby the customer pays 
with funds partly owned by the group, are eliminated 
against the carrying amount of the investment in 
proportion to the group’s interest in the company. 
Unrealised losses are eliminated in the same manner,  
but only to the extent that there is no evidence of 
impairment.

The	consolidated	financial	statements	are	prepared	on	 
a historical cost basis, except for certain items with 
alternative	measurement	bases,	which	are	identified	in	
these	accounting	policies.	Some	reclassifications	have	
been carried out compared to previously. These, 
however,	have	no	impact	on	the	net	profit	or	the	equity.

Translation of transactions and  
monetary items in foreign currencies
For each reporting entity in the group, a functional 
currency is determined, being the currency used in the 
primary economic environment where the entity 
operates. Where a reporting entity transacts in a foreign 
currency, it will record the transaction in its functional 
currency using the transaction date rate. Monetary 
assets and liabilities denominated in foreign currencies 
are translated into the functional currency using the 
exchange rate applicable at the reporting date. 
Exchange	differences	are	recognised	in	the	income	
statement	under	financial	items.	Non-monetary	items,	
for example property, plant and equipment which are 
measured based on historical cost in a foreign currency, 
are translated into the functional currency upon initial 
recognition.

Translation of foreign operations 
The assets and liabilities of consolidated entities, 
including the share of net assets and goodwill of joint 
ventures and associates with a functional currency 
other than EUR, are translated into EUR using the 
year-end exchange rate. The revenue, costs and share 
of the results for the year are translated into EUR using 
the average monthly exchange rate if this does not 
differ	materially	from	the	transaction	date	rate.	Foreign	
currency	differences	are	recognised	in	other	compre-
hensive income and accumulated in the translation 
reserve.

On partial divestment of associates and joint ventures, 
the relevant proportional amount of the cumulative 
foreign currency translation adjustment reserve is 
transferred to the results for the year, along with any 
gains or losses related to the divestment. Any 
repayment of outstanding balance considered part of 
the net investment is not in itself considered to be a 
partial divestment of the subsidiary.

Adoption of new or amended IFRS 
The group implemented all new standards and 
interpretations	effective	in	the	EU	from	2020.	IASB	
issued a number of new or amended and revised 
accounting standards and interpretations that have  
not	yet	come	into	effect.	Arla	will	adopt	these	new	
standards when they become mandatory. No material 
impact is expected from that.

115  ARLA FOODS  ANNUAL REPORT 2020

 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Other areas
5.7 GROUP CHART

Arla Foods amba

Arla Foods Ingredients Group P/S 

Arla Foods Ingredients Energy A/S 
Arla Foods Ingredients Japan KK 
Arla Foods Ingredients Inc. 
Arla Foods Ingredients Korea, Co. Ltd. 
Arla Foods Ingredients Trading (Beijing) Co. Ltd.
Arla Foods Ingredients S.A. 

Arla Foods Ingredients Comércio de Produtos  
Alimentícios Ltda.

Arla Foods Ingredients Singapore Pte. Ltd.
Arla Foods Ingredients S.A. de C.V. 

Arla Foods Holding A/S
Arla Foods WLL
Arla Oy

Massby Facility & Services Oy
Osuuskunta	MS	tuottajapalvelu	**

Arla Foods Distribution A/S

Cocio Chokolademælk A/S

Arla Foods International A/S

Arla Foods UK Holding Ltd.
Arla Foods UK plc

Arla Foods GP Ltd.
Arla Foods Finance Ltd.
Arla Foods Ltd.

Arla	Foods	Hatfield	Ltd.
Arla Foods Limited Partnership
Yeo Valley Dairies limited
Arla Foods Cheese Company Ltd.
Arla Foods Ingredients UK Ltd.
MV	Ingredients	Ltd.	*

Arla Foods UK Property Co. Ltd.

Arla Foods B.V.
Arla Foods Comércio, Importacâo e Exportacão  
de Productos Alimenticios Ltda.

Danya Foods Ltd.

116  ARLA FOODS  ANNUAL REPORT 2020

Country

Currency

Group 
Equity  
interest 

Country

Currency

Group 
Equity  
interest 

Denmark
Denmark 
Denmark 
Japan
USA
Korea
China
Argentina

Brazil
Singapore
Mexico
Denmark 
Bahrain
Finland
Finland
Finland
Denmark 
Denmark 
Denmark 
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
Netherlands

Brazil
Kingdom of  
Saudi Arabia

DKK
DKK 
DKK 
JPY
USD
KRW
CNY
USD

BRL
SGD
MZN
DKK 
BHD
EUR
EUR
EUR
DKK 
DKK 
DKK 
GBP
GBP
GBP
GBP
GBP
GBP
GBP
GBP
GBP
GBP
GBP
GBP
EUR

BRL

SAR

Arla Foods amba
AF A/S

Arla Foods Finance A/S

Kingdom Food Products ApS
Ejendomsanpartsselskabet St. Ravnsbjerg

Arla Insurance Company (Guernsey) Ltd.
Arla Foods Energy A/S
Arla Foods Trading A/S

Arla DP Holding A/S
Arla Foods Investment A/S

Arla Senegal SA.
Tholstrup Cheese A/S

Tholstrup Cheese USA Inc.

Arla Foods Belgium A.G.
Arla Foods Ingredients (Deutschland) GmbH

Arla CoAr Holding GmbH  

ArNoCo	GmbH	&	Co.	KG	*		

Arla Biolac Holding GmbH
Biolac	GmbH	&	Co.	KG	*
Biolac	Verwaltungs	GmbH	*

Arla Foods Kuwait Company WLL
Arla Kallassi Foods Lebanon S.A.L.
Arla Foods Qatar WLL
AFIQ WLL 
Arla Foods Trading and Procurement Ltd.

Aishichenxi	Dairy	Products	Import	&	Export	Co.	Ltd.	**
Wuhan ASCX Dairy Co. Ltd.

Arla Foods Sdn. Bhd.
Arla Foods Corporation
Arla Foods Ltd.
Arla Global Dairy Products Ltd.

Arla Global Development Company Ltd.

TG Arla Dairy Products LFTZ Enterprise

TG Arla Dairy Products Ltd.

Denmark
Denmark 
Denmark 
Denmark 
Denmark 
Guernsey
Denmark 
Denmark 
Denmark 
Denmark
Senegal
Denmark 
USA
Belgium
Germany
Germany
Germany
Germany
Germany
Germany
Kuwait
Lebanon
Qatar
Bahrain
Hong Kong
China
China
Malaysia
Philippines
Ghana
Nigeria
Nigeria
Nigeria
Nigeria

DKK
DKK 
DKK 
DKK 
DKK 
DKK 
DKK 
DKK 
DKK 
DKK
XOF
DKK 
USD
EUR
EUR
EUR
EUR
EUR
EUR
EUR
KWD
USD
QAR
BHD
HKD
CNY
CNY
MYR
PHP
GHS
NGN
NGN
NGN
NGN

%
100
100
100
100
100
100
100

100
100
100
100
100
100
60
37
100
50
100
100
100
100
33
100
100
100
100
100
100
50
100
100

100

75

%
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
50
100
50
50
49
50
40
 51
100
50
50
100
100
100
100
99
50
100

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Other areas
5.7 GROUP CHART

Arla Foods amba
Arla Foods AB

Svenska Bönders Klassiska Ostar AB
Arla	Gefleortens	AB
Årets Kock AB
Arla Foods Russia Holding AB

Arla Foods LLC

Arla Foods Inc.

Arla Foods Production LLC
Arla Foods Transport LLC 
Arla Foods Deutschland GmbH

Arla Foods Verwaltungs GmbH
Arla Foods Agrar Service GmbH
Arla Foods LLC
Team-Pack	Vertriebs-Gesellschaft	für	Verpackungen	mbH

Dofo Cheese Eksport K/S ° 

Dofo Inc.

Aktieselskabet J. Hansen

J.P. Hansen USA Incorporated

AFI Partner ApS
Andelssmør A.m.b.a.
Arla Foods AS
Arla Foods Bangladesh Ltd.
Arla Foods Dairy Products Technical Service (Beijing) Co. Ltd.
Arla Foods FZE
Arla Foods Hellas S.A.
Arla Foods Inc.

117  ARLA FOODS  ANNUAL REPORT 2020

Country

Currency

Group 
Equity  
interest

Country

Currency

Group 
Equity  
interest 

Denmark
Sweden
Sweden
Sweden
Sweden
Sweden
Russia
USA
USA
USA
Germany
Germany
Germany
Russia
Germany
Denmark 
USA
Denmark 
USA
Denmark 
Denmark
Norway
Bangladesh
China
UAE
Greece
Canada

DKK
SEK
SEK
SEK
SEK
SEK
RUB
USD
USD
USD
EUR
EUR
EUR
RUB
EUR
DKK
USD
DKK 
USD
DKK 
DKK
NOK
BDT
CNY
AED
EUR
CAD

%
100
100
100
67
100
80
100
100
100
100
100
100
20
100
100
100
100
100
100
98
100
51
100
100
100
100

Arla Foods amba

Arla Foods Logistics GmbH
Hansa Verwaltungs und Vertriebs GmbH (In liquidation)
Arla Foods Mayer Australia Pty, Ltd.
Arla Foods Mexico S.A. de C.V.
Arla Foods S.A.
Arla Foods France S.a.r.l
Arla Foods S.R.L.
Arla Foods SA
Arla Foods UK Farmers Joint Venture Co. Ltd.
Arla Global Shared Services Sp. Z.o.o.
Arla National Foods Products LLC

Arla National Food Products Company LLC

Cocio Chokolademælk A/S
Marygold Trading K/S °
Mejeriforeningen
PT. Arla Indofood Makmur Dairy Import PMA.

PT. Arla Indofood Suksus Dairy Manufactoring PMA.

COFCO	Dairy	Holdings	Limited	**
Svensk Mjölk Ekonomisk förening
Lantbrukarnas	Riksförbund	upa	**
Jörd International A/S
Ejendomsselskabet Gjellerupvej 105 P/S
Svenska Osteklassiker AB

DKK
Denmark
EUR
Germany
EUR
Germany
AUD
Australia
MXN
Mexico
EUR
Spain
France
EUR
Dominican Republic DOP 
PLN
Poland
GBP
UK
PLN
Poland
AED
UAE
OMR
Oman
DKK 
Denmark 
DKK
Denmark 
DKK
Denmark
IDR
Indonesia
Indonesia
IDR
British Virgin Irlands HKD
SEK
Sweden
SEK
Sweden
DKK
Denmark
DKK
Denmark
SEK
Sweden

%
100
100
51
100
100
100
100
100
100
100
49
67
50
100
91
50
100
30
75
24
100
100
68

*	Joint	ventures	**	Associates
° According to Danish Act §5 the company does not make a statutory report
The group also owns a number of entities without material commercial activities.

Financial statements of the parent company
Under section 149 of the Danish Financial Statements Act, these consolidated financial statements represent an extract of Arla’s complete 
annual report. In order to make this report more manageable and user-friendly, we publish group consolidated financial statements 
without the financial statements of the parent company, Arla Foods amba. The annual report of the parent company is an integrated part 
of the full annual report and available on www. arlafoods.com. Profit sharing and supplementary payment from the parent company are set 
out in the equity section of the consolidated financial statements. The full annual report contains the statement from the Board of 
Directors and the Executive Board as well as the independent auditor’s report.

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

STATEMENT bY THE bOARD Of DiRECTORS  
AND THE ExECUTiVE bOARD

Peder Tuborgh
CEO

Peter Giørtz-Carlsen
Executive Board Member

Jan Toft Nørgaard
Chairman 

Heléne Gunnarson
Vice Chairman

René Lund Hansen

Jonas Carlgren

Arthur Fearnall

Manfred Graff

Jan-Erik Hansson

Walter Lausen

Bjørn Jepsen

Steen Nørgaard Madsen

Jørn Kjær Madsen

Johnnie Russell

Marcel Goffinet

Simon Simonsen

Inger-Lise Sjöstrom

Håkan Gillström
Employee representative 

Ib Bjerglund Nielsen
Employee representative

Harry Shaw
Employee representative

Today, the Board of Directors and the Executive Director 
discussed and approved the annual report of Arla Foods 
amba	for	the	financial	year	2020.	The	annual	report	 
was prepared in accordance with International Financial 
Reporting Standards as adopted by the EU and  
additional disclosure requirements in the Danish  
Financial Statements Act.

It	is	our	opinion,	that	the	consolidated	financial	 
statements,	the	parent	company	financial	statements	
and the environmental, social and governance data give 
a true and fair view of the group’s and the parent  
company’s	financial	position	as	at	31	December	2020	
and of the results of the group’s and the parent  
company’s	activities	and	cash	flows	for	the	financial	
year 1 January to 31 December 2020. 

In our opinion, management’s review of the annual  
report includes a true and fair view of the developments 
of	the	group’s	and	the	parent	company’s	financial	 
position,	activities,	financial	matters,	results	for	the	year	
and	cash	flow,	as	well	as	a	description	of	the	most	 
significant	risks	and	uncertainties	that	may	affect	the	
group and the parent company.

We hereby recommend the annual report for adoption 
by the Board of Representatives.

Aarhus, 10th of February 2021

118  ARLA FOODS  ANNUAL REPORT 2020

 
 
 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

INDEPENDENT AUDiTOR’S REPORT

TO THE OwNERS Of ARLA fOODS AMbA

Opinion
We	have	audited	the	consolidated	financial	statements	
and	the	parent	company	financial	statements	of	 
Arla	Foods	amba	for	the	financial	year	1	January	–	31	
December 2020, which comprise income statement, 
statement of comprehensive income, balance sheet, 
statement	of	changes	in	equity,	cash	flow	statement	
and notes, including accounting policies, for the group 
and	the	parent	company.	The	consolidated	financial	
statements	and	the	parent	company	financial	
statements are prepared in accordance with Interna-
tional Financial Reporting Standards as adopted by the 
EU and additional requirements of the Danish Financial 
Statements Act. 

In	our	opinion,	the	consolidated	financial	statements	
and	the	parent	company	financial	statements	give	a	
true	and	fair	view	of	the	financial	position	of	the	group	
and the parent company at 31 December 2020 and of 
the results of the group’s and the parent company’s 
operations	and	cash	flows	for	the	financial	year	1	
January – 31 December 2020 in accordance with 
International Financial Reporting Standards as adopted 
by the EU and additional requirements of the Danish 
Financial Statements Act.

Basis for opinion
We conducted our audit in accordance with International 
Standards on Auditing (ISAs) and additional require-
ments applicable in Denmark. Our responsibilities under 
those standards and requirements are further described 
in the “Auditor’s responsibilities for the audit of the 
consolidated	financial	statements	and	the	parent	
company	financial	statements”	(hereinafter	collectively	
referred	to	as	“the	financial	statements”)	section	of	our	
report. We believe that the audit evidence we have 
obtained	is	sufficient	and	appropriate	to	provide	a	basis	
for our opinion.

Independence
We are independent of the group in accordance with 
the International Ethics Standards Board for Accountants’ 
Code of Ethics for Professional Accountants (IESBA 
Code) and additional requirements applicable in 
Denmark,	and	we	have	fulfilled	our	other	ethical	

119  ARLA FOODS  ANNUAL REPORT 2020

responsibilities in accordance with these rules and 
requirements. 

Statement on the Management’s review
Management is responsible for the Management’s 
review.

Our	opinion	on	the	financial	statements	does	not	cover	
the Management’s review, and we do not express any 
assurance conclusion thereon.

In	connection	with	our	audit	of	the	financial	statements,	
our responsibility is to read the Management’s review 
and, in doing so, consider whether the Management’s 
review	is	materially	inconsistent	with	the	financial	 
statements or our knowledge obtained during the 
audit, or otherwise appears to be materially misstated. 

Moreover, it is our responsibility to consider whether 
the Management’s review provides the information 
required under the Danish Financial Statements Act. 

Based on our procedures, we conclude that the  
Management’s review is in accordance with the 
financial	statements	and	has	been	prepared	in	
accordance with the requirements of the Danish 
Financial Statements Act. We did not identify any 
material misstatement of the Management’s review. 

Management’s responsibilities  
for the financial statements
Management is responsible for the preparation of 
consolidated	financial	statements	and	parent	company	
financial	statements	that	give	a	true	and	fair	view	in	
accordance with International Financial Reporting  
Standards as adopted by the EU and additional  
requirements of the Danish Financial Statements Act  
and for such internal control as Management 
determines is necessary to enable the preparation of 
financial	statements	that	are	free	from	material	
misstatement, whether due to fraud or error.

In	preparing	the	financial	statements,	Management	is	 
responsible for assessing the group’s and the parent 
company’s ability to continue as a going concern,  
disclosing, as applicable, matters related to going 
concern and using the going concern basis of 

accounting	in	preparing	the	financial	statements	unless	
Management either intends to liquidate the group or 
the parent company or to cease operations, or has no 
realistic alternative but to do so.

Auditor’s responsibilities for the audit  
of the financial statements
Our objectives are to obtain reasonable assurance as to 
whether	the	financial	statements	as	a	whole	are	free	
from material misstatement, whether due to fraud or 
error, and to issue an auditor’s report that includes our 
opinion. Reasonable assurance is a high level of 
assurance, but is not a guarantee that an audit 
conducted in accordance with ISAs and additional 
requirements applicable in Denmark will always detect 
a material misstatement when it exists. Misstatements 
can arise from fraud or error and are considered 
material if, individually or in the aggregate, they could 
reasonably	be	expected	to	influence	the	economic	
decisions	of	users	taken	on	the	basis	of	the	financial	
statements.

As part of an audit conducted in accordance with ISAs 
and additional requirements applicable in Denmark, 
we exercise professional judgement and maintain  
professional scepticism throughout the audit. We also:

   Identify and assess the risks of material misstatement 
of	the	financial	statements,	whether	due	to	fraud	or	 
error, design and perform audit procedures 
responsive to those risks and obtain audit evidence 
that	is	sufficient	and	appropriate	to	provide	a	basis	for	
our opinion. The risk of not detecting a material 
misstatement resulting from fraud is higher than for 
one resulting from error, as fraud may involve 
collusion, forgery, intentional omissions, misrep-
resentations or the override of internal control.
   Obtain an understanding of internal control relevant  
to the audit in order to design audit procedures that 
are appropriate in the circumstances, but not for the 
purpose	of	expressing	an	opinion	on	the	effectiveness	
of the group’s and the parent company’s internal 
control.
   Evaluate the appropriateness of accounting policies 
used and the reasonableness of accounting 
estimates and related disclosures made by 
Management.

    Conclude on the appropriateness of Management’s 
use of the going concern basis of accounting in 
preparing	the	financial	statements	and,	based	on	the	
audit evidence obtained, whether a material 
uncertainty exists related to events or conditions that 
may	cast	significant	doubt	on	the	group’s	and	the	
Parent Company’s ability to continue as a going 
concern. If we conclude that a material uncertainty 
exists, we are required to draw attention in our 
auditor’s report to the related disclosures in the 
financial	statements	or,	if	such	disclosures	are	
inadequate, to modify our opinion. Our conclusions 
are based on the audit evidence obtained up to the 
date of our auditor’s report. However, future events 
or conditions may cause the group and the parent 
company to cease to continue as a going concern.
   Evaluate the overall presentation, structure and 
contents	of	the	financial	statements,	including	the	
note	disclosures,	and	whether	the	financial	
statements represent the underlying transactions 
and events in a manner that gives a true and fair view.
	 		Obtain	sufficient	appropriate	audit	evidence	
regarding	the	financial	information	of	the	entities	or	
business activities within the group to express an 
opinion	on	the	consolidated	financial	statements.	We	
are responsible for the direction, supervision and 
performance of the group audit. We remain solely 
responsible for our audit opinion.

We communicate with those charged with governance 
regarding, among other matters, the planned scope and 
timing	of	the	audit	and	significant	audit	findings,	
including	any	significant	deficiencies	in	internal	control	
that we identify during our audit.

Aarhus, 10th of February 2021 
EY Godkendt Revisionspartnerselskab
CVR no. 30 70 02 28

Henrik Kronborg Iversen
State Authorised
Public Accountant
MNE no. 24687 

Jes Lauritzen
State Authorised
Public Accountant
MNE no. 10121

OUR CONSOLiDATED 
ENViRONMENTAL, 
SOCiAL AND 
GOVERNANCE 
DATA

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

TAbLE Of CONTENTS

CONSOLiDATED ESG OVERViEw

NOTES

REPORTS

122 

 Consolidated environmental, social  
and governance data

Environmental figures
123	
125 
126 
127 

	1.1	Greenhouse	gas	emissions	(CO₂e)
 1.2 Renewable energy share
 1.3 Solid waste
 1.4 Animal welfare

Governance data
132 
132 
133 

 3.1 Gender diversity - Board of Directors
 3.2 Board meeting attendance
 3.3 General accounting policies

134 

 Independent auditor’s combined  
assurance report

Social figures
128 
129 
130 
130 
131 
131  2.6 Accidents

 2.1 Full-time equivalents
 2.2 Gender diversity
 2.3 Gender pay ratio
 2.4 Employee turnover
   2.5 Food safety - recalls

121  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

CONSOLiDATED ENViRONMENTAL, 
SOCiAL AND GOVERNANCE DATA

offered	an	incentive	of	1	EUR-cent/kg	of	milk	to	have	
climate checks performed on their farms, which 
resulted	in	a	significant	increase	in	farm-level	emissions	
data as 93 per cent of active owners completed the 
detailed climate questionnaire. For more information on 
the Climate Check programme go to page 34, and for 
more information on measuring scope 3 at Arla go to 
page 124.

In	2019,	Arla’s	emissions	targets	were	officially	
approved by the Science Based Targets initiative as 
aligned with climate science.

Our Science Based Targets:

   Reduce scope 1 and scope 2 greenhouse gas 
emissions by 30 per cent in absolute terms from 
2015 to 2030
   Reduce scope 3 greenhouse gas emissions by 30 per 
cent per kg of raw milk and whey from 2015 to 2030

Beyond the Science Based Targets, Arla also  
announced the ambition to become carbon net zero  
by 2050.

In 2020, following the group’s restatement policy and 
the guidelines of the Science Based Targets initiative, 
Arla restated the baselines for our Science Based 
Targets	due	to	significant	methodological	changes	and	
the widening of the reporting scope. Read more about 
these changes on page 124. Details of Arla’s restatement 
policy can be found on page 133.

Arla also publishes a Responsibility Report annually, 
where the group presents in-depth analyses on the 
progress towards environmental, social and governance 
targets.	A	sub-set	of	the	figures	presented	in	this	report	
can be found there. Find the Responsibility Report and 
further	information	about	our	sustainability	efforts	on	
Arla’s webpage.

Sustainability at Arla
Sustainability is a cornerstone of Arla’s strategy. Arla 
aims to deliver healthy and nutritious dairy products to 
consumers globally and is committed to doing so with  
a constantly reduced environmental impact. In 2019, 
Arla launched a comprehensive sustainability strategy 
to achieve these goals.

To signify our commitment to the sustainability agenda, 
and to increase accountability towards the goals Arla 
set,	the	group	decided	in	2019	to	report	on	figures	
describing Arla’s environmental, social and governance 
performance in the Annual Report, and received limited 
assurance	on	these	figures	from	EY.	In	2020,	Arla	aimed	
to improve ESG data quality and strengthen the 
reporting	process.	The	effort	was	guided	by	EY’s	
requirements for reasonable assurance, which Arla 
received on most of the ESG KPIs in 2020. Due to 
various reasons primarily related to lack of standardisation 
in reporting across farms and the external validation 
process of self-reported climate data slowed down by 
the Covid-19 pandemic, scope 3 emissions on farms 
were assured at the limited level in 2020. Read more 
about the external asssurance on page 134.

ESG	figures	in	the	following	section	were	chosen	
according to their materiality, and following the most 
recent reporting guidelines published by the CFA 
Society Denmark, FSR – Danish Auditors, and Nasdaq. 
Maturity and quality of data was also taken into 
consideration	when	selecting	the	figures	presented	in	
this section. Therefore, some of the KPIs recommended 
by the above-mentioned professional bodies are not 
part of the current report. Most notably, Arla is not 
reporting on water consumption, mainly due to the fact 
that the majority of the company’s water consumption 
relates to farms, where it is currently not measured at a 
satisfactory level.

Arla’s biggest environmental impact relates to indirect 
scope	3	CO₂e	emissions,	more	precisely	to	milk	
production	on	farm	(86	per	cent	of	total	CO₂e	
emissions). From 2020, Arla’s farmer owners were 

122  ARLA FOODS  ANNUAL REPORT 2020

Five-year ESG overview 

ESG note

2020

2019

2018

2017

2016

Environmental data
CO₂e	scope	1	(mkg)
CO₂e scope 2 – location-based (mkg)
Scope 2 – market-based (mkg)
CO₂e	scope	3	(mkg)*
Total CO₂e (mkg)
Total CO₂e – location-based (mkg)
Co₂e	scope	3	per	kg	of	milk	and	whey	(kg)*

CO₂e	reduction	(scope	1	and	2)	market-based
CO₂e reduction (scope 1 and 2) 
location-based
Progress	towards	2030	CO₂e	reduction	target	
(scope	3	per	kg	milk	and	whey)*
Renewable	energy	share	(%)	market-based
Renewable energy share (%) location-based
Solid waste (tonnes)
Percentage of farmer owners reporting on 
animal	welfare	(%)

Social data
Full-time equivalents (average)
Total	share	of	females	(%)
Share	of	females	at	director	level	or	above	(%)
Share of females in Executive Management 
Team	(%)
Gender pay ratio, white-collar  
(male to female)
Employee	turnover	(%)
Food safety - number of recalls
Accident frequency  
(Per 1 million. working hours)

Governance data
Share	of	females,	Board	of	Directors	(%)**
Board	meeting	attendance	(%)

1.1

1.2
1.2
1.3

1.4

2.1
2.2
2.2

2.2

2.3
2.4
2.5

2.6

3.1
3.2

474
237
277
18,479
19,230
19,176
 1.21 

463
274
399
18,243
19,105
18,977
 1.21 

490
263
456
18,411
19,357
19,156
 1.20 

492
313
438
18,528
19,458
19,337
 1.22 

474
334
466
18,644
19,584
19,456
 1.22 

-24%

-12%

-4%

-16%

-14%

-12%

-7%

-7%

-5%

-6%

-6%

-4%

-6%

-6%

-7%
31%
35%
32,975

33%
33,713

27%
34,600

24%
32,608

21%
32,192

100%

89%

82%

20,020
27%
26%

19,174
27%
26%

19,190
27%
23%

18,973
26%
22%

18,765
26%
22%

14%

1.05
10%
1

5

13%
99%

29%

1.05
12%
4

6

13%
96%

29%

1.06     
12%
2

8

13%
99%

29%

-
11%
10

10

12%
99%

29%

-
14%
6

11

7%
98%

*  Scope 3 emissions from farm subject to limited assurance in 2020
**  Including all board members, those elected by the general assembly, employee representatives and external advisors, the share of females 
was 20 per cent as of 31 December 2020

Management Review 

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Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Environmental figures
1.1 GREENHOUSE GAS EMiSSiONS (CO2E)

  Total C0₂e emissions impacted by milk and whey

CO₂e emissions 2020
(Mkg)

CO₂e emissions 2019
(Mkg)

To follow up on Arla’s contribution to climate change 
and the progress towards our emission targets, the  
total	greenhouse	gas	emissions	(expressed	as	CO₂	
equivalents,	CO₂e)	are	calculated	annually.	CO₂e	is	
categorised into three scopes according to the 
methodology of the Greenhouse Gas Protocol.  
The three scopes cover nearly all Arla’s activities.

Total	C0₂e	emissions	increased	to	19,230	million	kilos	
compared to 19,105 million kilos last year. The increase 
can be explained by higher milk intake and increased 
purchases of external whey in Arla Foods Ingredients, 
while a change in methodology (market-based 
accounting) and therefore accounting for the purchase 
of renewable energy lowered the emissions. Read more 
on page 124. In line with Arla’s Science Based Target, 
the group does not account for carbon credits.

Since	2015,	scope	1	and	scope	2	CO₂e	emissions	
decreased by 24 per cent, and we are well on course  
to reach our 2030 Science Based Target of reducing 
emissions by 30 per cent.

Scope 3 emissions per kilo milk and whey amounted to 
1.21 in 2020, down by 7 per cent since 2015 due to 
activities on Arla farms. According to our Science Based 
Target, scope 3 emissions per kilo of milk and whey 
should be reduced by 30 per cent by 2030. In 2020, 
emissions	from	milk	only	amounted	to	1.17	kilo	CO₂e	
per	kilo	of	milk	while	the	impact	of	owner	milk	specifically	
amounted	to	1.15	kilo	CO₂e	per	kilo	of	owner	milk.

ESG Table 1.1 Greenhouse gas emissions*
(mkg)

2020

2019

2018

2017

2016

19,230

MKG

19,105

MKG

	 Scope	3	emissions	from	farms	86%	
	 Scope	3	emissions	from	purchased	goods	and	services	10%
	 CO₂e	scope	1:	3%
	 CO₂e	scope	2:	1%

	 Scope	3	emissions	from	farms	86%	
	 Scope	3	emissions	from	purchased	goods	and	services	10%
	 CO₂e	scope	1:	2%
	 CO₂e	scope	2:	2%

CO₂e scope 1
Operations
Transport
Total CO₂e scope 1

CO₂e scope 2
Total CO₂e scope 2 – market-based**
Scope 2 – location-based

CO₂e scope 3
Emissions from farms:
Emissions related to milk production and  
operations	on	farm***

Emissions from purchased goods and services:
Whey
Packaging
Transport
Operations
Total CO₂e scope 3
Total CO₂e
Total CO₂e – location-based

123  ARLA FOODS  ANNUAL REPORT 2020

381
93
474

277
237 

366
97
463

399
274

400
90
490

456
263

408
84
492

438
313

388
86
474

466
334

16,499

16,380

16,406

16,666

16,603

1,133
396
306
145
18,479
19,230
19,176

1,032
384
312
135
18,243
19,105
18,977

1,162
383
326
134
18,411
19,357
19,156

1,002
384
345
131
18,528
19,458
19,337

1,117
433
359
132
18,644
19,584
19,456

  Accounting policies

Greenhouse	gas	emissions	are	measured	in	CO₂e	and	
are categorised into three scopes.

Calculating CO₂ equivalents
Greenhouse gases are gases that contribute to the 
warming of the climate by absorbing infrared radiation. 
Besides	the	widely	known	carbon	dioxide	(CO₂),	there	
are two other major greenhouse gases associated with 
dairy	production:	nitrous	oxide	(N₂O)	and	methane	
(CH₄).	In	order	to	calculate	the	total	greenhouse	gas	
emissions	(the	carbon	footprint)	for	Arla,	different	
greenhouse gas emissions are converted into carbon 
dioxide	equivalents	(CO₂e).	The	conversion	of	different	
gases	reflects	their	global	warming	potential.	

The	potency	of	the	different	gases	is	taken	into	
consideration according to the following calculations 
(based	on	the	IPCC****	Fifth	Assessment	Report,	
Climate Change 2013):

1	kg	of	carbon	dioxide	(CO₂	)=	1	kg	of	CO₂e
1	kg	of	methane	(CH₄)	=	28	kg	of	CO₂e
1	kg	of	nitrous	oxide	(N₂O)	=	265	kg	of	CO₂e

The majority of Arla’s emissions are methane  
(e.g. produced by cows digesting the feed) and nitrous 
oxide (e.g. from fertilizer and manure on farms, or 
manure storage).

* Following our restatement policy and Science Based Targets, historical numbers are restated every five years, read more in note 3.5.
** In 2020, Arla switched to market-based reporting, read more on page 124.
*** Scope 3 emissions from farm subject to limited assurance in 2020. 
**** The IPCC (Intergovernmental Panel on Climate Change) is the United Nations’ body for assessing the science related to climate change.

 
 
 
 
 
 
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1.1 GREENHOUSE GAS EMiSSiONS (CO2E)

  Accounting policies (continued)

Greenhouse gas emissions are categorised into three 
scopes according to where they appear across  
the value chain, and what control the company has 
over them.

Scope 1 – All direct emissions
Scope 1 emissions relate to activities under the group’s 
control. This includes transport using Arla’s vehicles, 
and direct emissions from Arla’s production facilities. 
Scope 1 emissions are calculated in accordance with 
the methodology set out in the Greenhouse Gas 
Protocol Corporate Standard by applying emission 
factors	to	Arla-specific	activity	data.

Scope 2 – Indirect emissions
Scope 2 emissions relate to the indirect emissions 
caused by Arla’s energy purchases, i.e. electricity or 
heat. Scope 2 emissions are calculated in accordance 
with the methodology set out in the Greenhouse Gas 
Protocol Corporate Standard by applying emission 
factors	to	the	group’s	specific	activity	data.	In	2020, 
Arla switched from location-based scope 2 reporting  
to market-based reporting and updated the 2015 
baseline.	The	market-based	allocation	approach	reflects	
emissions	from	the	specific	electricity	and	other	
contractual instruments that Arla purchases, which may 
differ	from	the	average	electricity	and	other	energy	
sources	generated	in	a	specific	country.	This	gives	 
Arla the chance to purchase electricity and other 
contractual instruments that emit less greenhouse 
gases than the country average. In accordance with  
the GHG Protocol, Arla discloses scope 2 emissions 
according to both the market- and location-based 
method (also known as dual reporting).

Scope 3 – All other indirect emissions
Scope 3 emissions relate to emissions from sources 
that Arla does not directly own or control. They cover 
emissions from purchased goods and services  
(e.g. raw milk purchased, packaging and transport 
purchased from suppliers), but also waste processing  
at sites (e.g. recycling or incineration). 

124  ARLA FOODS  ANNUAL REPORT 2020

Scope 3 emissions from raw milk are calculated in 
accordance with the International Dairy Federation’s 
guideline for the carbon footprint of dairy products (IDF 
2015). Emissions related to raw milk include all 
emissions on farm (e.g. from cows digesting the feed, 
manure handling, nitrogen, diesel use for feed 
cultivation	and	peat	soil)	and	off	farm	(e.g.	imported	
feed, fertilizer production and transport). The majority 
of Arla farmers report on climate data yearly. The 
emission	figure	related	to	raw	milk	shown	in	this	report	
is an average emission per kg of milk, calculated based 
on the self-reported climate data from farms where the 
data has been validated by external climate experts, 
multiplied by Arla’s total milk intake. Farms visited by 
external climate experts are statistically representative 
of all Arla farms.

Scope 3 emissions from whey, waste at sites, packaging,  
third-party transport and extraction of fuels are 
calculated	by	applying	emission	factors	to	Arla-specific	
activity data. In 2020, Arla expanded the reporting 
scope for packaging and transport suppliers, and now 
covers 100 per cent of the spend on such suppliers (in 
previous years reporting covered about  
95 per cent). Arla collects data from transport and 
packaging suppliers covering a minimum of 95 per cent 
of the spend, and based on the collected data, 
emissions are scaled up to cover 100 per cent.

According	to	the	2020	quantification	of	Arla’s	total	
climate impact, scope 1 and 2 emissions accounted for 
3 and 1 per cent of total emissions, respectively. Scope 

3 emissions accounted for 96 per cent of Arla’s total 
climate impact. Milk production on farm (including, 
among many factors, methane emitted by cows, and 
emissions related to feed and transport of feed) 
accounted for 86 per cent of the total emissions.  
For transport, operations and packaging emission 
factors are obtained from Sphera, an industry-leading 
consultancy	firm.	The	emission	factors	are	updated	
annually to the most recent complete data set for the 
same year, in this case 2017. Farm-level emission 
factors are obtained from 2.0 LCA Consultants, a Danish 
consultancy	firm	formed	by	academics.

Where do our emissions come from?

CO₂

N₂O

N₂O

CH₄

CH₄

CO₂

CO₂

CO₂

CO₂

CO₂

Scope 1
3%

Feed production

Farms

Transport

Production and offices

Transport

Waste management

Scope 3 
96%

Purchased energy

Scope 2
1%

Management Review 

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Environmental figures
1.1 GREENHOUSE GAS EMiSSiONS (CO2E)

  Uncertainties and estimates

In 2020, 93 per cent of Arla’s active farmer owners, 
covering over 96 per cent of Arla’s owner milk volume, 
completed a detailed climate questionnaire (farmers 
receive an incentive of 1.0 EUR-cent/kg of milk to 
complete the survey). The external validation of the 
survey data was slightly delayed due to the Covid-19 
pandemic, and covered 59 per cent of the farmer 
owners  who submitted their Climate Check data.  
From 2020 onwards, farmers will complete the Climate 
Check once a year based on data from their most 
recently	financial	year.	This	could	vary	from	farm	to	
farm,	as	some	have	financial	years	running	from	January	
to December, while others run from July to June.  
Therefore	the	figures	presented	in	the	Annual	Report	 
are not necessarily based on farm data covering the 
same period.

The methodology used to measure emissions on farm 
is developing over time. Currently, factors that potentially 
lower total net emissions, such as carbon sequestration 
on farm and change in land use, are not included. 
Significant	changes	in	methodology	will	also	be	reflected	
in the restatement of the baseline. The emission factor 
related to externally purchased whey was unchanged at 
1.0, a conservative estimate (Flysjö, 2012).

Other uncertainty relates to data collection regarding
packaging and transport from our suppliers. Each year, 
Arla sends its suppliers detailed requests to provide the 
necessary data, accompanied by a manual on how to 
complete the related documentation. Manual data 
entries	from	different	sources	are	clear	risks	to	data	
quality. To minimise the risk of reporting errors, a 
rigorous two-step internal validation process is in place.

ESG Table 1.2 Energy purchased for production 
(Thousand MWh)

2020

2019

2018

2017

2016

Non renewable sources:
Natural gas, fuel oil and gas oil
Electricity
District heating

Renewable sources:
Biogas and biomass
District heating
Electricity
Total actual consumption

Renewable energy share, market-based*
Renenewable energy share, location-based

1,816
626
5

559
119
432
3,557

31%
35%

-
-
-

-
-
-
-

-
-
-

-
-
-
-

-
-
-

-
-
-
-

-
-
-

-
-
-
-

-
33%

-
27%

-
24%

-
21%

* In 2020, Arla switched to market-based accounting and the 2020 figures are based on the new method. The renewable energy share based 
on national averages (location-based method) was 35 per cent in 2020 and is shown on a separate line.

Environmental figures
1.2 RENEwAbLE ENERGY SHARE

  Share of renewable energy increased

The use of energy, including heat and electricity, at 
Arla’s sites contributes to climate change, depletion of 
non-renewable resources and pollution. As a result, 
switching from fossil to renewable energy is an 
important	lever	to	fulfil	Arla’s	climate	ambition	and	
reduce the carbon footprint from scope 1 and 2 
emissions.

In 2020, the accounting method for treating renewable 
energy was changed from location-based to market-based 
accounting. In 2016-2019, Arla purchased a number of 

green	certificates	without	accounting	for	these	in	the	
figures,	therefore	only	2020	figures	are	disclosed	in	ESG	
table 1.2. The renewable energy share was 31 per cent 
in 2020, positively impacted by increased purchases of 
green	electricity,	which	were	offset	by	a	lack	of	supply	of	
biogas at our Arla Foods Ingredients facilities in Denmark.

In line with our long-term environmental strategy, new 
targets and initiatives are being developed to change 
the future energy mix.

  Accounting policies

Energy usage in production consists of renewable and 
fossil-based fuels and electricity. Renewable energy is 
energy based on renewable sources, which can be 
naturally replenished, such as sun, wind, water, biomass, 
and geothermal heat. From 2020, Arla measures and 
reports emissions based on market-based accounting 
and will account for the purchase of green electricity by 
contractural agreement in the renewable energy share 
calculation. The renewable electricity purchased from 
national	sources	is	assessed	annually	using	figures	for	
the national electricity mix supplied by Sphera, an 
industry-leading	consultancy	firm	collecting,	assessing	
and analysing emission data based on the latest 
scientific	evidence.	To	calculate	the	share	of	renewables,	
the total renewable energy use is divided by the group’s 
total energy use.

Some Arla sites produce and sell excess energy, i.e.
electricity and heat. The energy sold was not deducted 
in the calculation of the renewable energy share.

  Uncertainties and estimates

The data presented in ESG table 1.2 is collected 
monthly from our sites. Data for energy consumption is 
primarily based on invoice information and automated 
meter readings at each site, and therefore there is very 
little	uncertainty	associated	with	these	figures.	Arla	
does not not account for energy losses, therefore all 
energy	purchased	is	included	in	the	figures.

125  ARLA FOODS  ANNUAL REPORT 2020

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1.3 wASTE

  Solid waste decreased 

Solid waste, 2020

Solid waste, 2019

Waste that cannot be recovered through recycling, 
reuse or composting impacts the environment. Arla 
continuously	seeks	to	increase	production	efficiency	at	
sites, reduce waste throughout the manufacturing and 
transport process, as well as working with waste 
management suppliers to reduce waste and improve 
waste handling.

In 2020, waste decreased to 32,975 tonnes compared 
to 33,713 tonnes last year. 

In 2005, Arla set a target to generate zero waste for 
landfill	by	2020.	Waste	for	landfill	increased	to	1,204	
tonnes compared to 988 tonnes last year. Due to 
expansions in international markets where waste 
handling is less developed, Arla did not achieve the 
2020 target.

32,975

TONNES

33,713

TONNES

ESG Table 1.3 Solid waste
(Tonnes)

Recycled waste
Waste for incineration with energy recovery
Waste	for	landfill
Hazardous waste
Total

2020

2019

2018

2017

2016

21,402
8,991
1,204
1,378
32,975

21,651
10,011
988
1,063
33,713

20,233 
12,546 
933 
888 
34,600 

19,699 
11,088 
897 
924 
32,608 

18,997 
11,264 
1,015 
916 
32,192 

	 Recyclable	waste	65%	
	 Waste	for	incineration	27%
	 Waste	for	landfill	4%
	 Hazardous	waste	4%

	 Recyclable	waste	64%
	 Waste	for	incineration	30%
	 Waste	for	landfill	3%
	 Hazardous	waste	3%

  Accounting policies

  Uncertainties and estimates

Solid	waste	is	defined	as	materials	from	production	
which are no longer intended for their original use and 
which must be recovered (e.g. recycled, reused or 
composted)	or	not	recovered	(e.g.	landfilled).	This	
includes packaging waste, hazardous waste and other 
non-hazardous waste. To follow up on the goal of zero 
waste	for	landfill,	Arla	collects	data	monthly	from	all	
sites where we have control.

Currently, Arla discloses only solid waste in ESG table 
1.3.	In	general,	solid	waste	figures	and	waste	handling	
methods were provided by the waste management 
supplier structured according to EU and local regulations. 
However, solid waste only makes up a small part of 
Arla’s total waste. Other waste types are product waste 
and sludge. Arla planned to report total operational 
waste	figures	from	2020.	However,	a	thorough	analysis	
revealed a lack of standardisation across Arla sites 
concerning how to gather, organise and control product 
waste and sludge data. Therefore, disclosure of the full 
operational	waste	figures	will	be	postponed	until	2021.

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1.4 ANiMAL wELfARE

  Animal welfare journey well on track

Animal welfare is a key priority for our farmer owners,
and for Arla as a company. In 2020, it became
mandatory for Arla’s owners to report on the welfare of
their cows quarterly through Arlagården®, including
information about the housing, grazing, health care
and general well-being of their cows (until 2019
farmers	reported	these	figures	on	a	voluntary	basis	as
part of Arlagården®	Plus.	The	reported	figures	are	
regularly audited by a world-leading quality assurance 
and	audit	firm	specialising	in	animal	welfare.	Read	more	
on page 35.

Animal welfare has multiple dimensions and Arla aims
to measure and externally report on the most important
aspects of it. In 2020, audits on farms were delayed due
to the Covid-19 pandemic and the complex process of
harmonising the audit process across all owner
countries. Consequently, the results of the quarterly
self-assessment by farmer owners will be reported
externally	in	the	Annual	Report	2021	after	the
necessary	external	verification	is	completed.	Arla	is
committed to reporting on the most important 
measures to describe and improve animal welfare: 
the ratios of cows in good body condition, clean cows, 
mobile cows and cows without injuries. Arla will also 
disclose the ratio of audited farmers complying with our 
animal welfare standards.

In 2020, the following indicators were reported  
(see	definitions	and	accounting	policies	below):

   Percentage of farmer owners reporting 
on animal welfare
  Audits on farms
  Somatic cell count

In 2020, the percentage of owners reporting on animal 
welfare increased to 100 per cent compared to 89 per 
cent in 2019 following the decision to make animal 
welfare reporting mandatory as part of Arlagården®.  
The average somatic cell count across Arla geographies 
fell by 1 per cent to 194 thousand cells/ml compared to 
196 thousand cells/ml last year. The percentage of audit 
visits was lower in 2020 (23 per cent compared to  
39 cent in 2019) due to the Covid-19 pandemic and the 
audit harmonisation process. However, all farms deemed 
as high risk from an animal welfare point of view were 
audited in 2020.

Definitions
Percentage of farmer owners reporting  
on animal welfare
The percentage of owners reporting on animal welfare 
is	defined	as	the	number	of	owners	who	submitted	their	
mandatory Arlagården® questionnaire (in 2018-2019 
Arlagården® Plus), including questions on animal 
welfare for the fourth quarter of a given year, compared 
to the total number of active owners in the same year.

Audits on farms
Audits on farms are the number of ordinary audits and 
other audits, including spot check visits on farms in a 
given year, compared to the total number of Arla owners.

Somatic cell count (average)
Somatic cells in milk are primarily white blood cells.  
An elevated level of somatic cells can indicate  
inflammation	(mastitis)	of	the	cow’s	udder,	which	causes	
the animal pain and stress, and also lowers milk quality.

ESG Table 1.4 Animal welfare indicators

2020

2019

2018

2017

2016

Farmer owners reporting  
on	animal	welfare	(%)
Audits	on	farms	(%)
Somatic cell count (thousand cells/ml)

127  ARLA FOODS  ANNUAL REPORT 2020

100%	
23%	
194 

89%
39%
196

82%
50%
198

-
36%
194

-
36%
-

Percentage of farmer 
owners reporting on 
animal welfare
(per cent)

Percentage 
of audits 
(per cent)

Somatic cell count 
(thousand cells/ml)

196

194

100%

89%

  2019 

  2020

39%

23%

  Accounting policies

Percentage of farmer owners reporting
on animal welfare
From 2020, it is mandatory for all farmer owners to 
report on the welfare of their herds quarterly by 
submitting a questionnaire in the Arlagården® system.  
If they do not submit the questionnaire by the deadline 
and	after	having	received	a	reminder,	owners	will	need	
to cover the cost of the audit visit themselves.

Audits on farms
Animal welfare conditions on Arla farms are regularly 
audited. The audit is conducted by an external party 
and is free of charge for the farmers if they submit their 
data on time. Farms in Denmark, Sweden, Germany  
and Central Europe are audited every three years, while 
farms in the UK are audited every 18 months (due to 
compliance with local regulations). In a few cases 
farmers could receive more than one audit in the same 
calendar year.

Somatic cell count:
Arla monitors the somatic cell count (SCC) by analysing 
milk at bulk tank level each time milk is collected from 
the farms. Levels are continuously reported to 
safeguard	milk	quality.	The	figure	reported	here	is	a	
weighted average of Arla’s entire milk intake in a given 
year. The SCC count is received from several laborato-
ries across owner countries. SCC levels are consistently 
low across all markets.

  Uncertainties and estimates

The UK somatic cell count includes the somatic cell 
count for contract famers as well as owners, however 
this	has	no	significant	impact	on	the	total	somatic	cell	
count for 2020.

 
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2.1 fULL-TIME EQUiVALENTS

  FTEs increased due to insourcing, international expansion and Covid-19

Full-time equivalents split by employee type, 
2020

Full-time equivalents split by employee type, 
2019

People are Arla’s most important asset, so it is 
imperative to know how the group deploys these 
resources across geographies and time. The number  
of employees is measured in full-time equivalents (FTE). 
The total number of FTEs increased by 4.4 per cent 
compared to last year. A key driver was insourcing and 
expansion in international markets, including insourcing 
of administrative tasks in UAE and Oman, but also the 
full-year	effect	of	the	acquisition	of	the	cheese	business	
in the Middle East from Mondeléz International in 2019. 
The increase in FTEs in Denmark can be ascribed to the 
expansion in Arla Foods Ingredients, while temporary 

insourcing of distribution activities increased the 
number of FTEs in the UK. During 2020, production 
sites, especially in the UK and Sweden, temporarily 
ramped up FTEs to ensure stable production despite 
the Covid-19 situation.

Over	the	last	five	years,	the	FTE	level	has	been	relatively	
stable,	but	shows	a	shift	of	FTEs	from	core	European	
countries to international markets, especially to MENA. 
This supports Arla’s strategic plan to expand the share 
of business outside Europe, where the outlook for 
growth is more promising.

ESG Table 2.1 Full-time equivalents

2020

2019

2018

2017

2016

Denmark
UK
Sweden
Germany
Saudi Arabia
Poland
North America
Netherlands
Finland
Other countries
Full-time equivalents

7,350
3,761
3,114
1,632
970
529
479
351
336
1,498
20,020

7,258
3,407
2,977
1,681
952
511
477
339
319
1,253
19,174

7,264     
3,387     
3,001     
1,759     
965     
463     
502     
327     
325     
1,197     
19,190 

7,069     
3,477     
3,029     
1,809     
1,009     
433     
496     
320     
325     
1,006     
18,973 

6,956     
3,532     
3,175     
1,780     
895     
425     
477     
313     
321     
891     
18,765 

128  ARLA FOODS  ANNUAL REPORT 2020

20,020

19,174

	 Blue-collar	employees	64%	
	 White-collar	employees	36%

	 Blue-collar	employees	64%	
	 White-collar	employees	36%

  Accounting policies

FTEs	are	defined	as	the	contractual	working	hours	of	 
an employee compared to a full-time contract in the 
same position and country. The full-time equivalent 
figure	is	used	to	measure	the	active	workforce	counted	
in full-time positions. An FTE of 1.0 is equivalent to a 
full-time worker, while an FTE of 0.5 equals half of the 
full workload.

The	average	FTE	figure	reported	in	Note	1.2	in	the	
consolidated	financial	statements,	and	in	ESG	note	2.1	
is	calculated	as	an	average	figure	for	each	legal	entity	
during the year based on quarterly measurements 
taken at the end of each quarter.

All	employees	are	included	in	the	FTE	figure,	including	
employees who are on permanent and temporary 
contracts. Employees on long-term leave, e.g. maternity 
leave or long-term sick leave, are excluded. 

The majority of employees in production and logistics 
are	classified	as	blue-collar	employees,	while	employees	
in	sales	and	administrative	functions	are	classified	as	
white-collar employees. The ratio of white-collar to 
blue-collar employees is calculated based on FTEs as  
at 31 December.

Employee data is handled centrally in accordance with 
GDPR.	The	FTE	figure	is	reported	internally	on	a	
monthly basis. To improve data quality, data is validated 
by each legal entity on a quarterly basis through the 
financial	consolidation	system.

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2.2 GENDER DiVERSiTY AND iNCLUSiON

  Share of females in management stable

In Arla, we believe that gender diversity is key to the 
success of our business. Arla’s policies do not distinguish 
between men and women when it comes to promotion 
opportunities or remuneration, however women are 
underrepresented in Arla’s blue-collar workforce, and to 
a lesser extent in the white-collar workforce as well.

Arla strives to create a workplace with a diverse 
workforce, characterised by mutual respect and trust, 
promoting equal opportunities and allowing colleagues 
to live up to their full potential. Diversity, inclusion and 
anti-harassment policies are in place to handle issues in 
a structured manner and a whistleblower platform 
enables employees to report any kind of harassment. 
Work councils at both local and global levels also help 
to ensure that workplace decisions are made in the best 
interests of all colleagues and Arla. Gender diversity for 
the Board of Directors is disclosed in ESG note 3.1.

Gender diversity (all employees)
In 2020, the female share of FTEs remained unchanged 
from last year at 27 per cent. Read more about how Arla 
works with diversity on page 40.

Gender diversity (in management)
26 per cent of positions at director level or above were 
held by women, which is unchanged compared to last 
year.

Gender diversity (in Executive Management Team)
14 per cent of the Executive Management Team 
members were women, compared to 29 per cent last 
year. The decrease is explained by the departure of the 
previous CFO.

Gender diversity for all employees, 
2020

Gender diversity for all employees,  
2019

	 Female	27%	
	 Male	73%

	 Female	27%	
	 Male	73%

ESG Table 2.2.a Gender diversity for all employees 
(all employees)

2020

2019

2018

2017

2016

  Accounting policies

Total share of females

27%

27%	

27%

26%

26%

ESG Table 2.2.b Gender diversity in management 
(diversity in management)

2020

2019

2018

2017

2016

Share of females at director level or above

26%

	26%

23%

22%

22%

ESG Table 2.2.c Gender diversity in Executive 
Management Team 

2020

2019

2018

2017

2016

Share of females in Executive Management Team (EMT)

14%

	29%

29%

29%

29%

129  ARLA FOODS  ANNUAL REPORT 2020

Gender diversity (all employees)
Gender	diversity	is	defined	as	the	share	of	female	FTEs	
compared to total FTEs. Gender diversity is based on 
FTEs as at 31 December 2020. It covers all white-collar 
and blue-collar employees.

Gender diversity (in management)
Arla’s	gender	diversity	in	management	is	defined	as	the	
share of female FTEs in positions at director level or 
above compared to total FTEs for positions at director 
level or above.

Gender diversity (in Executive Management Team)
Gender	diversity	in	management	is	defined	as	the	share	
of females in the Executive Management Team (EMT) as 
at 31 December 2020.

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2.3 GENDER PAY RATiO

 Social figures
2.4 EMPLOYEE TURNOVER

  Gap between male and female salary unchanged

  Employee turnover decreased

Paying equal salaries for the same job regardless of 
gender is a basic requirement for an ethical and 
responsible company. In Arla, men and women in the 
same or equivalent jobs receive the same level of pay.
This	is	ensured	through	well-defined	and	fixed	salary	
bands across all job categories.

The primary aim of the gender pay ratio is to ensure 
equitable treatment between genders and show where 
women are represented in the company hierarchy. In 
2020, the median male salary at Arla was 5 per cent 
higher than the median female salary, which is 
unchanged compared to last year.

Attracting and retaining the right people are imperative 
to the success of Arla’s business. Employee turnover 
shows	the	fluctuation	in	the	workforce.	Turnover	is	
broken down by voluntary turnover (i.e. the employee 
decides to leave the company) and involuntary turnover 
(i.e.	the	employee	is	dismissed).	With	such	differentiation,	
turnover is an indicator of talent retention at Arla and also 
indicates	the	efficiency	of	operations.

Employee turnover decreased to 10 per cent compared 
to 12 per cent last year. The development was driven by 
a decrease in voluntary turnover to 6 per cent, the 
lowest	level	in	the	last	five	years,	and	possibly	impacted	
by the Covid-19 situation. The involuntary turnover 
remained unchanged compared to last year at 4 per cent.

ESG Table 2.3 Gender pay ratio

Gender pay ratio

2020

2019

2018

1.05

1.05

1.06

Voluntary turnover
Involuntary turnover
Total turnover

6%
4%
10%

8%
4%
12%

8%
4%
12%

8%
3%
11%

9%
5%
14%

ESG Table 2.4 Employee turnover

2020

2019

2018

2017

2016

  Accounting policies

  Uncertainties and estimates

  Accounting policies

The	gender	pay	ratio	is	defined	as	the	median	male	
salary divided by the median female salary. The salary 
used in the calculation includes contractual base 
salaries	while	pension	and	other	benefits	are	not	
included.

The ESG reporting guidelines issued by the Danish 
Financial Association and Nasdaq, recommends 
including the total workforce in the equation. However, 
due to data limitations we only disclose the gender pay 
ratio for the white-collar workforce. It is estimated that 
including blue-collar employees would reduce the gap, 
as males are overrepresented in the blue-collar 
workforce.

Employee turnover is calculated as the ratio of total 
employees leaving to the total number of employees  
in	the	same	period.	The	figure	refers	to	the	number	of	
employees and not to FTE.

Turnover is calculated for all employees on a perma-
nent contract and includes several reasons for their 
departure, such as retirement, dismissal and resignation. 
Departures are only included in the calculation from the 
month when remuneration is no longer paid (e.g. some 
tenured employees may be entitled to remuneration for a 
few	months	after	their	dismissal).

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2.5 fOOD SAfETY - NUMbER Of PRODUCT RECALLS

 Social figures
2.6 ACCiDENTS

  Number of product recalls decreased

As a global food company, food safety is key to Arla.  
A core responsibility for Arla is to ensure that products 
are safe for consumers to eat and drink, and that the 
content of the product is clearly and appropriately 
labelled on the packaging. Food safety is also one of our 
most important indicators towards consumers, 
signalling that Arla’s products are produced and 
labelled according to the highest quality standards.

In 2020, the number of product recalls fell to 1 
compared to 4 last year. Arla is dedicated to ensuring 
that its products are safe to consume and works 
continuously across the value chain, including with 
suppliers, to reduce the number of recalls to as close to 
zero as possible. All product incidents must be dealt 
with in a timely manner to ensure the safety of our 
consumers as well as the legality and quality of product 
and brand protection (Arla or private label). The handling 
of all public recall incidents follows a detailed and 
standardised process. Product incident management is 
also tested annually.

  Accidents remains key priority

Arla	has	a	complex	and	long	value	chain	and	offers	a	
large variety of jobs across geographies. Our employees 
are key to the success of Arla, and it is our ambition to 
provide all employees with safe and healthy working 
conditions. Arla is committed to preventing accidents, 
injuries and work-related illnesses. 

A systematic approach to target-setting and tracking is 
applied to mitigate risks and reduce problems in an 
ongoing close collaboration with employees across the 
organisation. Accidents resulting in injuries can be 
lost-time accidents (LTAs) as well as non-lost-time 
accidents (minor). The number of LTAs per 1 million 
working hours decreased to 5 compared to 6 last year.

ESG Table 2.5 Recalls

2020

2019

2018

2017

2016

ESG Table 2.6 Accidents
(per 1 million working hours)

2020

2019

2018

2017

2016

Number of recalls

1

4

2

10

6

Accident frequency

5

6

8

10

11

  Accounting policies

  Accounting policies

In accordance with ESG reporting standards, product 
recalls	are	defined	as	public	recalls.	A	public	recall	is	the	
action taken when products pose a material food safety, 
legal or brand integrity risk. Public recall is only relevant 
if products are available to the consumers in the
marketplace.

Public recalls are reported as soon as they happen, and 
an incident report must be completed about each 
incident	within	two	weekdays	from	the	first	notice	of	
the problem. The total number of public recalls is 
reported externally on an annual basis.

Accidents	are	defined	as	any	sudden	and	unplanned	
event that results in personal injury, ill health, or 
damage to or loss of property, plant, materials or the 
environment, or a loss of business opportunity.

An LTA is a work place injury sustained by an employee 
while completing work activities that results in the loss 
of	1	or	more	days	off	from	work	on	scheduled	working	
days/shifts.	An	accident	is	considered	a	lost-time	accident	
only when the employee is unable to perform the 
regular	duties	of	the	job,	takes	time	off	for	recovery,	or	is	
assigned	modified	work	duties	for	the	recovery	period.

All employees sustaining injury or illness related to  
the work place are required to report it to their team 
leader/manager as soon as reasonably practical, 
regardless of severity. Employees at all sites have access 
to a mobile application where they can quickly and 
easily	report	any	accidents.	Notification	must	be	done	
prior to the injured party leaving work. Accidents 
reported	after	the	end	of	the	injured	party’s	working	day	
may not be accepted as a workplace accident. However, 
there could be accidents which are not reported. The 
number of accidents is reported monthly to the Board 
of Directors and Executive Management Team.

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3.1 GENDER DiVERSiTY - bOARD Of DiRECTORS

Governance data
3.2 bOARD MEETiNG ATTENDANCE

  Share of females unchanged from last year

  Meeting attendance remains high

Gender diversity on the Board of Directors is important, 
partly to ensure that both genders are represented at a 
high level, and partly to bring a variety of perspectives 
to the business. Ensuring gender diversity on the Board 
of Directors is also a legal requirement in Denmark.  
The current Board of Directors consists of 15 farmer 
owners, three employee representatives and two 
external advisors, where only owner representatives are 
elected by the Board of Representatives by the general 
meeting. Four of these 20 board members are female, 
reflecting	a	ratio	of	20	per	cent	female	and	80	per	cent	

male which is unchanged compared to last year. In 
accordance with section 99b of the Danish Financial 
Statements Act, only members elected by the Board of 
Representatives can count in the Board of Directors 
figure.	In	2020,	two	of	the	15	farmer	owners	on	the	
Board of Directors were female which equates to a 
composition of 13 per cent female and 87 per cent 
male, which is unchanged compared to last year. In 
2019, Arla set a 4-year target to achieve a female 
representation on the Board of Directors of at least  
13 per cent.

Attendance at the board meetings by the members  
of the Board of Directors ensures that all Arla’s owners 
and employees are represented when important 
strategic decisions are made. Arla’s board members are 
very dedicated, and as a general rule all board members 
attend all meetings unless they are prevented from 
doing so due to health reasons.

In 2020, board attendance increased to 99 per cent 
from 96 per cent last year. Information on board 
members can be found on page 42 to 44.

ESG Table 3.1 Gender diversity on Board of Directors

2020

2019

2018

2017

2016

Share of females on Board of Directors

13%

13%

13%

12%

7%

Number of meetings
Attendance

10
99%

10
96%

13
99%

9
99%

9
98%

ESG Table 3.2 Board meeting attendance

2020

2019

2018

2017

2016

  Accounting policies

  Accounting policies

The gender diversity ratio is calculated based on the 
members of the Board of Directors elected by the 

general meeting and excludes employee representa-
tives and advisors to the Board of Directors.

The board meeting attendance ratio is calculated as the  
sum of board meetings attended per board member 
and the total possible attendance.

The current Board of Directors consists of three 
employee representatives, two external advisors and 15 
owners. When calculating board meeting attendance, 
all 20 board members are included.

132  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

Environmental KPIs (Note 1.1-1.3) included data from 
all production and logistical sites, This, together with 
milk, external waste handling, external transport and 
packaging cover all material activities in Arla’s value 
chain.	The	environmental	impact	related	to	offices,	
business travel and other less material activities was not 
included	in	the	total	emission	figure.	This	scope	also	
applies to the accident KPI, Note 2.6, however accidents 
at	head	offices	in	Denmark,	UK,	Sweden	and	Germany	
were also included.

Comparison figures
In line with ESG reporting guidelines, environmental 
data	is	presented	in	absolute	figures	to	ensure	
comparability. Where relevant, a measure for progress 
towards Arla’s previously communicated internal 
targets	is	included.	Baselines	and	comparison	figures	
are restated according to Arla’s restatement policy. By 
default, Arla’s baseline emissions are reviewed every 
five	years	from	the	target	base	year	(2020,	2025,	2030),	
if	no	significant	structural	or	methodological	changes	
trigger a recalculation before. Every 5 years, Arla 
assesses if the structural changes (e.g. acquistions or 
divestments)	in	the	past	years	reach	the	significance	
threshold when added together in a cumulative 
manner. Each year, Arla assesses if the structural 
changes	that	year	reach	the	significance	threshold	 
(see below) by themselves or when added together.

A	threshold	is	defined	for	each	Science	Based	Target:

   Scope 1 and 2: 5 per cent change compared to the 
base year
   Scope 3 per kg of raw milk: 3 per cent change 
compared to the base year
    Every time baseline emissions are recalculated due 
to	significant	structural	changes	in	the	company	(as	
defined	above),	historic	figures	are	also	recalculated	
and reported alongside the non-recalculated (actual) 
historic	emission	figures.	This	provides	the	reader	
with more clarity to understand Arla’s actual 
emissions each year. Other externally reported ESG 
KPIs are only restated if material mistakes in the 
previous years’ reporting are discovered. The 
materiality of mistakes is determined on a case-by-
case basis.

In accordance with the restatement policy and  
Science Based Target, Arla restated the baseline in 
2020, primarily driven by the switch to market-based 
accounting.

Governance data
3.3 GENERAL ACCOUNTiNG POLiCiES

Basis for preparation
The consolidated environmental, social and governance 
(ESG) data is based on ongoing monthly and annual 
reporting procedures. The consolidated data complies 
with the same consolidation principles as the 
consolidated	financial	statements	unless	described	
separately	in	the	definition	section	of	each	ESG	note.	 
All reported data follows the same reporting period as 
the	consolidated	financial	statements.

Materiality and reporting scope
When presenting the consolidated ESG data,  
management focuses on presenting information that is 
considered of material importance for stakeholders, or 
which is recommended to be reported by relevant 
professional groups or authorities.

To establish what is material for this report, a materiality 
analysis was conducted in 2017. The analysis involved 
consumers,	customers,	owners,	non-profit	organisa-
tions	and	financial	institutions	in	Denmark,	Sweden,	the	
UK and Germany. All stakeholder groups received a 
survey	and	were	asked	to	prioritise	22	defined	areas	of	
interest.	Moreover,	a	group	of	non-profit	organisations	
was interviewed to get a deeper understanding of their 
views and opinions. In addition to prioritising the 
group’s activities, these results were used to improve 
communication processes and widen the reporting 
scope. Based on results from the materiality analysis 
and constant tracking of consumer preferences, 
climate,	food	safety	and	animal	care	were	identified	 
as focus areas. Recycling and waste, transparent and 
accountable business were also ranked as highly 
important to Arla’s stakeholders. The materiality 
analysis undertook a light update in 2020 with 
unchanged conclusions compared to the 2017 analysis.

The	figures	disclosed	in	the	consolidated	ESG	data	
section were chosen based on the materiality analysis, 
but also consider the maturity of data to ensure high 
data quality on each KPI. In some cases, it was 
concluded that current data tracking or collection 
capabilities	do	not	provide	sufficient	data	quality	to	
satisfy disclosure to the highest standards, despite the 
fact	that	the	figures	could	be	of	material	importance	to	
stakeholders. In these cases, the necessary steps to 
improve data tracking and collection have been intiated 
and the plan is to extend the ESG reporting in 2021  
and beyond.

This section was inspired by the principles and 
recommendations of the The Danish Finance Society/ 
CFA Society Denmark, FSR – Danish Auditors and 
Nasdaq published in the ESG reporting guidelines 
booklet in 2019. Where maturity and availability of data 
allowed,	recommended	ESG	figures	were	added	to	this	
section. In the coming years, plans are to widen the 
scope of reporting to fully comply with best practice in 
ESG reporting.

The	above	priorities	are	reflected	throughout	the	
Annual Report: Animal welfare (page 35), governance 
principles (page 38-39) and diversity policies (page 40) 
are reported at length in the management review, while 
in	this	section	definitions,	data	and	accounting	policies	
related to Arla’s greenhouse gas emissions (Note 1.1), 
animal welfare (Note 1.4), food safety (Note 2.5), waste 
and recycling (Note 1.3), and diversity (Note 2.2 and 
2.3) are presented, making Arla’s business more 
transparent and accountable.

133  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

INDEPENDENT AUDiTOR’S  
COMbiNED ASSURANCE REPORT

TO THE STAKEHOLDERS Of ARLA fOODS AMbA

At the request of the Management of Arla Foods Amba 
(hereafter	Arla)	we	have	performed	a	combined	
reasonable and limited assurance engagement on the 
environmental,	social	and	governance	(hereafter	ESG)	
statements in the Annual Report on pages 121-133 for 
the period 1 January 2020 to 31 December 2020.

As a result of our assurance engagement we shall 
conclude whether the information in the ESG 
statements in the Annual Report is free of material 
misstatement and has been prepared in accordance 
with the reporting approach and criteria described on 
pages 121-133. The degree of assurance expressed in 
the conclusion is reasonable except for the Scope 3 
calculations on farm level, found on pages 122-123. For 
this indicator the assurance expressed is limited.

Management’s responsibility 
Arla’s Management is responsible for selecting the 
reporting approach and criteria described on pages 
121-133, and for the preparation and presentation of 
the ESG statements in the Annual Report in accordance 
with the reporting criteria. This responsibility includes 
establishing and maintaining internal controls, 
maintaining adequate records and making estimates 
that are relevant to the preparation of the ESG 
statement in the Annual Report, such that it is free from 
material misstatement, whether due to fraud or error.

Auditor’s responsibility
Our responsibility is to express a conclusion on Arla’s 
ESG statements in the Annual Report based on our 
procedures and evidence obtained.

We conducted our engagement in accordance with the 
International Standard for Assurance Engagements 
Other Than Audits or Reviews of Historical Financial 
In-formation (‘ISAE 3000’) and additional requirements 
under Danish audit legislation. Those standards require 
that we plan and perform our engagement to obtain 
limited or reasonable assurance about whether, in all 
material respects, the ESG statements in the Annual 
Report is presented in accordance with the reporting 
approach and criteria described on pages 121-133, and 
to issue a report. The nature, timing, and extent of the 
procedures selected depend on our judgment, 
including an assessment of the risk of material 
misstatement, whether due to fraud or error.

Our independence and quality control
We	have	maintained	our	independence	and	confirm	
that we have met the requirements of the Code of 
Ethics for Professional Accountants issued by the 
International Ethics Standards Board for Accountants 
and additional requirements applicable in Denmark and 
have the required competencies and experience to 
conduct this assurance engagement.

EY Godkendt Revisionspartnerselskab is subject to the 
International Standard on Quality Control (ISQC) 1 and 
thus uses a comprehensive quality control system, 
documented policies and procedures regarding 
compliance with ethical requirements, professional 
standards and applicable requirements in Danish law 
and other regulations.

Description of procedures performed
As part of our examination, we performed the below 
procedures:

   Interviews of relevant company professionals 
responsible for sustainability strategy, management 
and reporting, to understand the systems, processes  
and controls related to gathering and consolidating 
the information
   Conducting interviews with representatives from 
reporting dairy sites to obtain understanding and 
evidence of the data gathering, controls and 
consolidation process on site level. Conducting 
walkthroughs of processes to assess whether data 
have been collected and assessed as prescribed in 
Arla’s manual for collection of ESG data
   Analytical reviews, including sensitivity analysis, trend 
analyses against previous period and cross-analysis 
against applicable parameters, of data supplied  
by Arla
   Evaluation of the appropriateness of accounting 
policies used and the reasonableness of accounting 
estimates made by Management
   Obtain evidence on a sample basis that the 
information reconciles with underlying Arla 
documentation
   Evaluation of relevant internal and external 
documentation, on a sample basis, to determine the 
reliability	of	the	non-financial	information
   Evaluated the consistency of the information in the 
ESG statements in the Annual Report with the 
information in the Annual Report which is not 
included in the scope of our audit

We believe that the evidence we have obtained is 
sufficient	and	appropriate	to	provide	a	basis	for	our	
conclusion below.

The procedures performed on the information in scope 
of the reasonable assurance are more robust than those 
performed in connection with the limited assurance 
and therefore higher assurance is obtained than in a 
limited assurance engagement. Hence, the conclusion 
based on our limited assurance procedures does not 
comprise the same level of assurance as the conclusion 
of our reasonable assurance procedures. Since this 
engagement is combined, our conclusions regarding 
reasonable assurance and limited assurance are 
presented separately below.

Conclusion 
In our opinion the information in Arla’s ESG statements 
in the annual report for the period 1 January 2020 to  
31 December 2020 which has been subject to our 
reasonable assurance procedures have, in all material 
respects, been prepared in accordance with the 
reporting approach and criteria described on pages 
121-133.

Based on the limited assurance procedures we have 
performed, nothing has come to our attention that 
causes us to believe that the information in Arla’s ESG 
statements in the annual report for the period 1 January 
2020 to 31 December 2020 subject to our limited 
assurance procedures is not prepared, in all material 
respects, in accordance with the reporting approach 
and criteria described on pages 121-133.

Viby, 10th of February 2021
EY Godkendt Revisionspartnerselskab 
CVR-nr. 30700228

Henrik Kronborg Iversen
State Authorised Public 
Accountant
MNE no. 24687

Carina Ohm
Associate Partner
Head of climate Change 
and Sustainability Services

134  ARLA FOODS  ANNUAL REPORT 2020

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

GLOSSARY

Arlagården® is the name of our quality  
assurance programme.

CPI is an abbreviation of Consumer Price Index.

FMCG is an acronym for fast-moving consumer 
goods.

BEPS is an acronym referring to base erosion and 
profit	shifting.	These	are	tax	avoidance	strategies	
that exploit gaps and mismatches in tax rules to 
artificially	shift	profits	to	low	or	no-tax	locations.

Biogas is the mixture of gases produced by the 
breakdown of organic matter in the absence of 
oxygen, primarily consisting of methane and 
carbon dioxide. At Arla, biogas is primarily produced 
from cow manure.

Biomass is plant or animal material used for 
energy production. It can be purposely grown 
energy crops, wood or forest residues, waste from 
food crops, horticulture, food processing, animal 
farming, or human waste from sewage plants. 

Brand share measures revenue from strategic 
brands as a proportion of total revenue, and is 
defined	as	the	ratio	of	revenue	from	strategic	
branded products to total revenue.

CAPEX is an abbreviation of capital expenditure.

Capacity cost	is	defined	as	the	cost	of	running	
the	general	business,	and	includes	staff	costs,	
maintenance, energy, cleaning, IT, travel and 
consultancy etc.

Carbon sequestration refers to a natural or 
artificial	process	by	which	carbon	dioxide	is	
removed from the atmosphere and held in solid  
or liquid form.

135  ARLA FOODS  ANNUAL REPORT 2020

Digital engagement	is	defined	as	the	number	 
of interactions consumers have across digital 
channels. The interaction is measured in a number 
of	different	ways,	for	example,	by	viewing	a	video	
on all media channels for more than 10 seconds, 
visiting a webpage, commenting, liking or sharing 
on our social media channels.

Digital reach	is	defined	as	engagement	with	Arla’s	
digitial content, i.e. spending more than 2 minutes 
on our website, watching our videos to the end on 
YouTube, and liking or commenting on content on 
our social media platforms.

EBIT is an abbreviation of earnings before interest 
and tax, and is a measure of earnings from 
operations.

EBITDA is an abbreviation of earnings before 
interest, tax, depreciation and amortisation from 
ordinary operations.

EBIT margin measures EBIT as a percentage of 
total revenue.

EMEA is an acronym referring to Europe,  
the Middle East and Africa.

Equity ratio is the ratio of equity, excluding 
minority interests, to total assets, and is a measure 
of	the	financial	strength	of	Arla.

Free cash flow	is	defined	as	cash	flow	from	
operating	activities	after	deducting	cash	flow	from	
investing activities.

FTE is an acronym for full-time equivalents. FTEs 
are	defined	as	the	contractual	working	hours	of	an	 
employee compared to a full-time contract in the 
same	position	and	country.	The	FTE	figure	is	used	
to measure the active workforce counted in 
full-time positions. An FTE of 1.0 is equivalent to a 
full-time worker, while an FTE of 0.5 equals half of 
the full workload.

GDPR is an acronym for the General Data 
Protection Regulation, which regulates data 
protection and privacy in the European Union (EU) 
and the European Economic Area (EEA). It also 
addresses the transfer of personal data outside the 
EU and EEA areas. The GDPR aims primarily to give 
control to individuals over their personal data and 
to simplify the regulatory environment for 
international business by unifying the regulation 
within the EU.

Global industry share is a measure of the total 
milk consumption for producing commodity 
products relative to the total milk consumption, i.e. 
based on volumes. Commodity products are sold 
with lower or no value added, typically via business- 
to-business sales for other companies to use in 
their production as well as via industry sales of 
cheese, butter or milk powder.

Greenhouse Gas Protocol (GHGP) provides 
accounting and reporting standards, sector 
guidance, calculation tools to account for 
greenhouse gas emissions. It establishes a 
comprehensive, global, standardised framework for 
measuring and managing emissions from private 
and public sector operations, value chains, 
products, cities, and policies.

Incoterms refer to International Commercial 
Terms.	These	are	a	series	of	pre-defined	commercial	
terms published by the International Chamber of 
Commerce (ICC) relating to international commercial 
law. They are widely used in international commercial 
transactions or procurement processes and their 
use is encouraged by trade councils, courts and 
international lawyers.

Innovation pipeline	is	defined	as	the	net	
incremental revenue generated from innovation 
projects up to 36 months from their launch.

Interest cover is the ratio of EBITDA to net 
interest costs.

International share	of	business	is	defined	as	the	
revenue from the International zone as a percentage 
of of revenue from the International and Europe 
zones.

Lactalbumin, also known as ‘whey protein’, is the  
albumin contained in milk and obtained from 
whey.

 
Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

GLOSSARY (CONTiNUED)

Leverage is the ratio of net interest-bearing debt, 
inclusive of pension liabilities, to EBITDA. It enables 
evaluation of the ability to support future debt and 
obligations; the long-term target range for leverage 
is between 2.8 and 3.4.

MENA is an acronym referring to the Middle East 
and North Africa.

Meal kits are a subscription service-foodservice 
business model where a company sends customers 
pre-portioned and sometimes partially prepared 
food ingredients and recipes to prepare homecooked 
meals.

Milk volume	is	defined	as	total	intake	of	raw	milk	
in kg from owners and contractors.

M&A is an abbreviation of mergers and 
acquisitions.

Net interest-bearing debt	is	defined	as	current	
and non-current interest-bearing liabilities less 
securities, cash and cash equivalents, and other 
interest-bearing assets.

Net interest-bearing debt inclusive of 
pension liabilities	is	defined	as	current	and	
non-current interest-bearing liabilities less 
securities, cash and cash equivalents, and other 
interest-bearing assets plus pension liabilities.

Net working capital is the capital tied up in 
inventories, receivables and payables including 
payables for owner milk.

136  ARLA FOODS  ANNUAL REPORT 2020

Net working capital excluding owner milk is 
defined	as	capital	that	is	tied	up	in	inventories,	
receivables and payables excluding payables for  
owner milk.

Non-GMO	means	non-genetically	modified	
organisms,	for	example	non-genetically	modified	
feed crops for cows. 

OCI is an acronym for other comprehensive 
income. OCI includes revenue, expenses, gains, and 
losses that have yet to be realised. 

OECD refers to the Organisation for Economic 
Cooperation and Development.

On-the-go refers to food consumed while on the 
go, and also to packaging solutions supporting this 
food consumption trend.

Other supported brands are brands other than 
Arla®, Lurpak®, Puck®, Castello® and milk-based 
branded beverages that contribute to strategic 
branded volume driven revenue growth. 

Private label refers to retail brands, which are 
owned by retailers but produced by Arla based on 
contract manufacturing agreements.

Profit margin	is	a	measure	of	profitability.	It	is	the	
amount by which revenue from sales exceeds 
costs in a business.

Profit share	is	defined	as	the	ratio	of	profit	for	the	
period allocated to owners of Arla Foods, to total 
revenue.

QEHS stands for Quality, Environmental, Health, 
and Safety. It is a department within Arla’s supply 
chain safeguarding the quality and safety of 
production.

SEA is an acronym referring to South-East Asia.

SMP is an abbreviation of skimmed milk powder.

Strategic brands	are	defined	as	products	sold	
under branded products such as Arla®, Lurpak®, 
Castello® and Puck®.

Performance price	for	Arla	Foods	is	defined	as	
the	prepaid	milk	price	plus	net	profit	divided	by	
total member milk volume intake. It measures the 
value creation per kg of owner milk including 
retained earnings and supplementary payments.

Strategic branded volume driven revenue 
growth	is	defined	as	revenue	growth	associated	
with growth in volumes from strategic branded 
products while keeping prices constant. It is also 
referred to in the report as branded volume growth.

Prepaid milk price describes the cash payment 
farmers receive per kg of milk delivered during the 
settlement period.

USD-related currencies are currencies which 
move in the same direction as the USD (i.e. when 
the USD depreciates versus the EUR, they also 
depreciate versus the EUR). Currencies in the 
MENA region and the Chinese yen are typical 
examples. 

Value-added protein segment contains products 
with special functionality and compounds, 
compared to standard protein concentrates with  
a protein content of approximately 80 per cent.

Volume driven revenue growth	is	defined	as	
revenue growth associated with growth in volumes 
while keeping prices constant.

Whey protein hydrolysate is a concentrate or 
isolate in which some of the amino bonds have 
been broken by exposure of the proteins to heat, 
acids or enzymes. This pre-digestion means that 
hydrolysed proteins are more rapidly absorbed in 
the gut than either whey concentrates or isolates.

WMP is an abbreviation referring to whole milk 
powder.

Project management: Corporate external reporting, Arla. Design and production: We Love People. Translation: Semantix.  
Photos: Hans-Henrik Hoeg and Arla. The Annual Report is published in English, Danish, Swedish, German, French and Dutch.  
Only the original English text is legally binding. The translations have been prepared for practical purposes. 

Management Review 

Our Strategy 

Our Brands and Commercial Segments 

Our Responsibility 

Our Governance 

Our Performance Review 

Our Consolidated Financial Statements 

Our Consolidated Environmental, Social and Governance Data 

CORPORATE
CALENDAR
2021

Financial reports and major events

137  ARLA FOODS  ANNUAL REPORT 2020

24-25

fEbRUARY
Board of Representatives meeting

25

fEbRUARY
Publication of the consolidated 
annual report for 2020

27

MAY
Board of Representatives meeting

26

AUGUST
Publication of the consolidated 
half-year results for 2021

5-6

OCTObER
Board of Representatives meeting

Arla Foods amba
Sønderhøj 14
DK-8260 Viby J. 
Denmark
CVR no.: 25 31 37 63

Arla Foods UK plc 
4 Savannah Way
Leeds Valley Park
Leeds, LS10 1 AB
England

Phone +45 89 38 10 00
E-mail arla@arlafoods.com

Phone  +44 113 382 7000
E-mail arla@arlafoods.com

www.arla.com

www.arlafoods.co.uk