Luxembourg-based Atento S.A. and its subsidiaries are leading providers of customer relationship management business process outsourcing solutions across Brazil, the Americas, Europe, the Middle East, and Africa. With a diverse portfolio of front and back-end services ranging from sales and technical support to collections and back-office management, the company caters primarily to clients in key sectors such as telecommunications, financial services, retail, healthcare, and transportation. Atento S.A. leverages digital channels such as SMS, email, social media, and apps, in addition to voice-based solutions, to deliver seamless customer experiences. Founded in 1999, the company was previously known as Atento Floatco S.A.