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Australia and New Zealand Banking Group

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FY2011 Annual Report · Australia and New Zealand Banking Group
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Strength.
Momentum.
Connectivity.

2011 ANNUAL REPORT

BUILDING A BANK OF GLOBAL QUALITY
WITH A REGIONAL FOCUS

OUR PROGRESS
ANZ is the only Australian bank with a clearly articulated strategy to 
ANZ is the only Australian bank with a clearly articulated strategy to 
take advantage of Australia and New Zealand’s geographic, business 
take advantage of Australia and New Zealand’s geographic, business 
and cultural linkages with Asia, the fastest growing region in the world.
and cultural linkages with Asia, the fastest growing region in the world.

We have made signifi cant progress in delivering our strategy since 
We have made signifi cant progress in delivering our strategy since 
2007 and today our Asia Pacifi c, Europe & America business represents 
2007 and today our Asia Pacifi c, Europe & America business represents 
13% of Group profi t up from 7% in 2007. 
13% of Group profi t up from 7% in 2007. 

We have established a leadership team of international bankers 
We have established a leadership team of international bankers 
with a breadth of experience and a range of capabilities to grow in 
with a breadth of experience and a range of capabilities to grow in 
both our developed home markets and in the emerging markets of 
both our developed home markets and in the emerging markets of 
Asia. We created a new business structure in late 2008 focused on our 
Asia. We created a new business structure in late 2008 focused on our 
customers and core geographies supported by stronger governance 
customers and core geographies supported by stronger governance 
and risk controls suited to our aspirations.
and risk controls suited to our aspirations.

We have completed a number of strategic acquisitions in Asia, 
We have completed a number of strategic acquisitions in Asia, 
Australia and New Zealand which provide us with an enhanced 
Australia and New Zealand which provide us with an enhanced 
network, broader product capabilities and more customer 
network, broader product capabilities and more customer 
relationships across those three core geographies.
relationships across those three core geographies.

ANZ’s strategy and our fi nancial strength provides us with the 
ANZ’s strategy and our fi nancial strength provides us with the 
opportunity to continue expanding the support we provide to 
opportunity to continue expanding the support we provide to 
customers, driving superior long-term growth and diff erentiated 
customers, driving superior long-term growth and diff erentiated 
returns, and creating value for our shareholders and the communities 
returns, and creating value for our shareholders and the communities 
we work in.
we work in.

WHO WE ARE AND WHERE WE OPERATE
ANZ‘s history of expansion and growth stretches over 175 years. 
ANZ‘s history of expansion and growth stretches over 175 years. 
We have a strong franchise in Retail, Commercial and Institutional 
We have a strong franchise in Retail, Commercial and Institutional 
banking in our home markets of Australia and New Zealand and we 
banking in our home markets of Australia and New Zealand and we 
have been operating in Asia Pacifi c for more than 30 years. 
have been operating in Asia Pacifi c for more than 30 years. 

Today, ANZ operates in 32 markets globally. We are the third largest 
Today, ANZ operates in 32 markets globally. We are the third largest 
bank in Australia, the largest banking group in New Zealand and the 
bank in Australia, the largest banking group in New Zealand and the 
Pacifi c, and among the top 50 banks in the world.
Pacifi c, and among the top 50 banks in the world.

OUR SUPER REGIONAL STRATEGY
We articulated our super regional strategy in late 2007. The rationale 
We articulated our super regional strategy in late 2007. The rationale 
behind our strategy is simple – to deliver shareholders long-term 
behind our strategy is simple – to deliver shareholders long-term 
growth and diff erentiated returns through connectivity with the 
growth and diff erentiated returns through connectivity with the 
growth markets of Asia – returns we do not believe to be available 
growth markets of Asia – returns we do not believe to be available 
through a domestic-only strategy. 
through a domestic-only strategy. 

Our aspiration is for Asia Pacifi c, Europe & America sourced revenues to 
Our aspiration is for Asia Pacifi c, Europe & America sourced revenues to 
drive between 25 and 30% of Group earnings by the end of 2017.
drive between 25 and 30% of Group earnings by the end of 2017.

Connectivity is at the heart of ANZ’s strategy by being part of the 
Connectivity is at the heart of ANZ’s strategy by being part of the 
growth within Asia and supporting the increasing trade, investment 
growth within Asia and supporting the increasing trade, investment 
and people links between Asia and our major domestic markets 
and people links between Asia and our major domestic markets 
in Australia, New Zealand and the Pacifi c. This is refl ected in the 
in Australia, New Zealand and the Pacifi c. This is refl ected in the 
aspiration within our Institutional banking business to build the 
aspiration within our Institutional banking business to build the 
world’s best bank for customers driven by trade and capital fl ows 
world’s best bank for customers driven by trade and capital fl ows 
in the Asia Pacifi c region, particularly in resources, agribusiness 
in the Asia Pacifi c region, particularly in resources, agribusiness 
and infrastructure.
and infrastructure.

Having grown our Asia Pacifi c business signifi cantly since 2007, ANZ is 
Having grown our Asia Pacifi c business signifi cantly since 2007, ANZ is 
now working to realise the full potential of the super regional strategy 
now working to realise the full potential of the super regional strategy 
by expanding our geographic footprint while maintaining our strong 
by expanding our geographic footprint while maintaining our strong 
domestic franchises, increasing our management bench strength, 
domestic franchises, increasing our management bench strength, 
and continuing to focus on strong risk processes in order to build a 
and continuing to focus on strong risk processes in order to build a 
balanced exposure to Asia.
balanced exposure to Asia.

At the same time, we are continuing to invest in our international 
At the same time, we are continuing to invest in our international 
technology and operations hubs to support productivity gains across 
technology and operations hubs to support productivity gains across 
all our businesses. 
all our businesses. 

With the structural shift in the world economy as economic growth 
With the structural shift in the world economy as economic growth 
shifts from the West to the East, we believe we are in the right part 
shifts from the West to the East, we believe we are in the right part 
of the world, with the right strategy, at the right time. 
of the world, with the right strategy, at the right time. 

 Directors’ Report

1

2

ANZ Annual Report 2011

CONTENTS

 SECTION 1
Financial Highlights 

Chairman’s Report 

 Chief Executive Offi  cer’s Report 

 Directors’ Report 

Remuneration Report 

Corporate Governance Statement 

 SECTION 2
 Review of Operations 

Principal Risks and Uncertainties 

Five Year Summary 

SECTION 3
 Financial Statements 

Notes to the Financial Statements 
 Directors’ Declaration 
 Independent Auditor’s Report 

SECTION 4
 Financial Information 

 Shareholder Information 

Glossary of Financial Terms 

Alphabetical Index 

5

6

8

10

15

46

65

76

84

86

92

209

210

212

220

225

228

ANZ Annual Report 2011

3

Financial Highlights 

Chairman’s Report 

 Chief Executive Offi  cer’s Report 

 Directors’ Report 

Remuneration Report 

Corporate Governance Statement 

5

6

8

10

15

46

4

ANZ Annual Report 2011

Financial Highlights 

Profi tability 

Profi t attributable to shareholders of the Company ($m)
Underlying profi t1 ($m)

Return on:

Average ordinary shareholders’ equity2 
Average ordinary shareholders’ equity (underlying profi t basis)1,21,2
Average ordinary shareholders’ equity (underlying profi t basis)
Average assets 
Total income 
Net interest margin 
Net interest margin (excluding Global Markets) 
Underlying profi t per average FTE ($)1 

Effi  ciency ratios

Operating expenses to operating income 
Operating expenses to average assets 
Operating expenses to operating income (underlying)1 
Operating expenses to average assets (underlying)1 

Credit impairment provisioning 

Collective provision charge ($m) 
Individual provision charge ($m) 

Total provision charge ($m) 
Individual provision charge as a % of average net advances 
Total provision charge as a % of average net advances 

Ordinary share dividends (cents)

Interim – 100% franked (Mar 2010: 100% franked) 
Final – 100% franked (Sep 2010: 100% franked) 

Total dividend
Ordinary share dividend payout ratio3 
Underlying ordinary share dividend payout ratio3 

Preference share dividend ($m)

Dividend paid4 

2011

2010

5,355
5,652

4,501
5,025

15.3%
16.2%16.2%
0.95%
14.9%
2.46%
2.81%
120,204

13.9%
15.5%15.5%
0.86%
14.3%
2.47%
2.74%
116,999

47.4%
1.42%
45.9%45.9%
1.37%1.37%

7
1,230

1,237
0.32%
0.32%

64
76

140
68.5%
64.9%

46.5%
1.39%
44.2%44.2%
1.33%1.33%

(4)
 1,791 

 1,787 
0.51%
0.50%

52 
74 

126
71.6%
64.1%

12

11 

1  Profit has been adjusted to exclude non-core items to arrive at underlying profit, the result for the ongoing business activities of the Group. These adjustments have been determined on a 

consistent basis with those made in prior periods. The adjustments made in arriving at underlying earnings are included in statutory profit, and are therefore subject to audit within the context 
of the Group statutory audit opinion. The external auditor has informed the Audit Committee that the adjustments are based on the guidelines released by the Australian Institute of Company 
Directors (AICD) and the Financial Services Institute of Australia (FINSIA), and consistent with prior period adjustments.

2  Average ordinary shareholders’ equity excludes non-controlling interests and preference shares.
3  The 2011 dividend payout ratio is calculated using the March 2011 interim and the proposed September 2011 final dividend. The 2010 dividend payout ratio is calculated using the March 2010 

interim and September 2010 dividend. 

4  Represents dividends paid on Euro Trust Securities issued on 13 December 2004.

Financial Highlights

5

 
 Chairman’s Report 

A MESSAGE FROM JOHN MORSCHEL

ANZ delivered increased profi t in 2011 while continuing to invest in the development of its 
super regional strategy to deliver value for shareholders, customers and the community.

I am pleased to report that ANZ’s statutory profi t after tax for the 
year ended 30 September 2011 was $5.4 billion, up 19% refl ecting 
a solid performance across the bank and continued improvement 
in the credit environment. The fi nal dividend of 76 cents per share 
brings the total dividend for the year to 140 cents per share fully 
franked, an increase of 11%.

ANZ’s underlying profi t for 2011, which takes into account various 
one-off  items which occurred during the year, was $5.6 billion, 
up 12%. 

ANZ remains strongly capitalised with a Tier 1 ratio as at 30 September 
2011 of 10.9% and a Common Equity Tier 1 ratio of 8.5%, 0.8% and 
0.5% respectively above 2010 levels. The Group is well placed to meet 
new capital standards. ANZ is one of only a handful of banks globally 
which retain a AA rating from all 3 credit ratings agencies.

Expansion and Growth
In 2011, we continued to advance our super regional strategy 
through growth in Asia by increasing connectivity between Asia and 
our key domestic franchises in Australia, New Zealand and the Pacifi c. 

We were delighted to achieve a key milestone in our regional 
expansion plans, most notably with the re-establishment of 
our presence in India with the opening of our Mumbai branch 
in June 2011. 

This strategy is helping ANZ deliver more diversifi ed earnings 
by product, customer and geography together with growth in 
our customer base. This year we set a new long-term aspiration 
for revenues sourced from Asia Pacifi c, Europe & America to 
drive 25-30% of Group profi t by 2017. 

Customers and the Community
In 2011, ANZ maintained its momentum in delivering value for its 
customers and for the community. In Australia, we continue to have 
the highest level of retail customer satisfaction and further improved 
customer satisfaction in New Zealand. 

A number of the communities in which ANZ operates experienced 
disasters during 2011. These included earthquakes in the Canterbury 
region of New Zealand; the fl oods in Queensland and throughout 
eastern Australia; and the tsunami and nuclear emergency in Japan. 
ANZ contributed to the relief eff orts through donations, direct grants 
and the eff orts of many ANZ staff .

Our Corporate Responsibility framework continues to help guide 
our decision making. New responsible lending policies will govern 
our business lending to sensitive social and environmental sectors. 
Australian Government support helped expand our work to assist 
low income communities build their savings.

During 2011, ANZ was named as one of the most sustainable banks 
globally in the Dow Jones Sustainability Index.

Our combined Annual Shareholder and Corporate Responsibility Review 
provides an integrated view of how ANZ is managing fi nancial and 
non-fi nancial issues and is designed to represent ANZ’s performance 
across all aspects of our business.

6

ANZ Annual Report 2011

Outlook
We expect the global economic uncertainty will continue well into 
2012, however growth in Asia (excluding Japan) is forecast to continue 
at an annual rate exceeding 7%, while growth in Europe and the 
United States is expected to remain subdued. The Australian and New 
Zealand economies are expected grow at over 3% and 2.5% 
respectively. 

As the uncertainties around sovereign debt in Europe continue to play 
out, we expect continued volatility in world markets. This is fl owing 
through to higher funding costs and at the same time regulators 
around the world are pushing ahead with new capital and liquidity 
requirements for banks. These changes will increase capital costs, 
ultimately placing further pressure on the fragile global economy.

Our unique super regional strategy positions us to take advantage 
of the signifi cant opportunities we expect to arise in Asia Pacifi c. 
These will come from our exposure to growth markets, our strong 
capital position and the experience of our international management 
team. With the diffi  cult global economic situation, however, it will 
also be prudent to manage our business tightly.

ANZ has a clear direction and our results in 2011 demonstrate the 
progress we are making in delivering value and performance for our 
shareholders, our customers and the community.

These results also refl ect the ongoing commitment and dedication 
of our management team and the entire staff  of ANZ and I would like 
to take this opportunity to thank them for their eff orts during the 
year. My thanks also go to my fellow Directors for their commitment 
and support during 2011.

JOHN MORSCHEL 
CHAIRMAN

Chairman’s Report

7

 Chief Executive Offi  cer’s Report 

A MESSAGE FROM MICHAEL SMITH

ANZ’s super regional strategy and our fi nancial strength provide us with unique
opportunities – opportunities which are open to very few banks in the world right now. 

ANZ’s key customer franchises in Australia, New Zealand and Asia Pacifi c 
produced solid performances in 2011. 

Provision charges were 33% lower than 2010 which helped to drive 
ANZ’s performance together with somewhat subdued revenue growth 
of 7%. This was signifi cantly impacted by the volatile global economic 
situation in the second half of the year and like most banks in Australia 
and around the world, conditions for our Institutional Markets trading 
business deteriorated and impacted Group earnings. 

While we would have liked a stronger performance in the last few 
months of the year, we didn’t see the environment as one in which 
it was prudent to expose ANZ to excessive risk. 

We continued to invest heavily in our super regional strategy with 
costs up by 11% although, refl ecting the more diffi  cult economic 
environment later in the year, cost growth in the second half was 
contained to 2%. 

During 2011, we continued to strengthen our capital position and 
improve diversity in our sources of funding including further growth 
in deposits which now account for 61% of Group funding. 

Importantly, we also saw a signifi cant improvement in staff  engagement. 
Employee engagement increased from 64% to 70% and our goal is 
to continue to improve this measure to meet the global best-in-class 
standard in future years.

Regional Performance
In 2011 we produced solid results in each area of our business 
highlighting the strength of our key franchises in Australia, 
New Zealand and Asia Pacifi c. 

In Australia, profi t increased 4% based on good cost management 
and solid results in Retail and Commercial. In Wealth, profi ts fell 
refl ecting diffi  cult market conditions and increased insurance costs 
following the extreme weather events early in the year. Pleasingly, we 
have continued to increase customer satisfaction in all segments and 
despite increasing competition, we’ve maintained our number one 
ranking for customer satisfaction in Retail.

In Asia Pacifi c, Europe & America, we maintained momentum with US 
Dollar profi t up 22%. We are continuing to invest in Asia to build scale 
and capability however, having completed the integration of 
the Asian business we acquired from the Royal Bank of Scotland, 
we are now managing expenses more tightly while still investing 
for growth. The benefi t of this investment is showing in the franchise 
we are building. 

In New Zealand, profi t rose by 50% driven by a large fall in provisions 
and tight control of costs. The New Zealand economy is slowly 
recovering but the environment is likely to remain soft for some time. 
Nevertheless, we have a consistent focus on simplifi cation and 
effi  ciency within our New Zealand business and I’m optimistic about 
what can be achieved.

Institutional profi t increased by 7%. The business is delivering more 
diversifi ed earnings by product, customer and geography, and 
continued growth in our client base as a result of a clear strategy to 
build the world’s best bank for clients driven by trade and capital fl ows 
in the Asia Pacifi c region, particularly in resources, agribusiness and 
infrastructure. However, the key issue for Institutional in 2011 was 
the fall in Global Markets earnings as a result of the extremely volatile 
market conditions although this has been consistent with the 
performances seen at other banks both domestically and globally. 

Unique Growth Opportunities
ANZ’s super regional strategy is clear, consistent and aligned to 
the economic opportunity in the Asia Pacifi c region. We are focused 
on realising its full potential by successfully executing against that 
strategy in all our key markets.

We believe the global economic diffi  culties, the structural shift taking 
place as world economic growth shifts from the West to the East 
particularly China and India, and the subdued domestic environment 
plays perfectly to ANZ’s strengths.

We have a portfolio, diversifi ed by geography, businesses and 
industry focus, which is increasingly connected so the sum is 
greater than the parts.

8

ANZ Annual Report 2011

That diversifi ed portfolio gives us options and choices to deliver 
diff erentiated revenue growth and shareholder value by building our 
customer franchises in Australia and Asia while maintaining our strong 
position in New Zealand. These growth options are simply not available 
with a domestic-only strategy.

Our fi nancial strength will provide us with opportunities for careful 
strategic growth as capital-constrained international banks retreat 
from our region. 

The investment we have made in technology and our operations 
hubs continues to support the transformation of our productivity 
performance. This is already underway and we will also respond by 
placing a stronger emphasis on generating on-going effi  ciencies 
given the more constrained domestic conditions.

So we are optimistic about the future for ANZ. We have choices and 
opportunities that are open to very few banks in the world right now 
– but they are open to ANZ.

They create another window for ANZ to make a step change in growth, 
to expand the support we provide to customers, to drive superior 
long-term growth and diff erentiated returns, and to create value for 
our shareholders and the communities we work in.

MICHAEL SMITH 
CHIEF EXECUTIVE OFFICER

Chief Executive Offi  cer’s Report

9

Directors’ Report

The Directors present their report together with the Financial Report of the consolidated entity (the Group), being Australia 
and New Zealand Banking Group Limited (the Company) and its controlled entities, for the year ended 30 September 2011 
and the Independent Auditor’s Report thereon. The information is provided in conformity with the Corporations Act 2001.

Principal Activities
The Group provides a broad range of banking and fi nancial 
products and services to retail, small business, corporate and 
institutional clients.

The Group conducts its operations primarily in Australia and 
New Zealand and the Asia Pacifi c region. It also operates in a 
number of other countries including the United Kingdom and 
the United States.

At 30 September 2011, the Group had 1,381 branches and 
other points of representation worldwide excluding Automatic 
Teller Machines (ATMs).

Results
Consolidated profi t after income tax attributable to shareholders 
of the Company was $5,355 million, an increase of 19% over the 
prior year.

Strong growth in profi t before credit impairment and income tax 
of $521 million or 6% and a reduction in the credit provision of 
$550 million with improvements across the New Zealand, Institutional 
and Asia Pacifi c, Europe & America portfolios.

Balance sheet growth was strong with total assets increasing by 
$62.8 billion (12%) and total liabilities increasing by $59.0 billion 
(12%). Movements within the major components include:

  Net loans and advances including acceptances increased by 
$33.9 billion (9%) primarily driven by above system Australian 
housing lending growth of $10.9 billion (7%) and Asia Pacifi c, 
Europe & America growth of $11.7 billion (43%) across all 
business lines.
  Growth in customer deposits of $39.9 billion (16%) was 
concentrated in the second half, and refl ected growth in Retail, 
Commercial and Institutional in Australia of $18.9 billion (12%) 
as consumers and corporates deleverage and growth in Asia 
Pacifi c, Europe & America of $18.2 billion (39%) driven by strong 
momentum across the region.

Further details are contained on pages 65 to 75 of this Annual Report.

State of Aff airs
In the Directors’ opinion there have been no signifi cant changes 
in the state of aff airs of the Group during the fi nancial year.

Further review of matters aff ecting the Group’s state of aff airs is 
also contained in the Review of Operations on page 65 to 75 of this 
Annual Report.

Dividends
The Directors propose that a fully franked fi nal dividend of 76 cents 
per fully paid ordinary share will be paid on 16 December 2011. 
The proposed payment amounts to approximately $1,999 million.

During the fi nancial year, the following fully franked dividends were 
paid on fully paid ordinary shares:

Type

Final 2010 
Interim 2011

Cents 
per share

Amount before bonus 
option plan adjustment
$m

Date of
payment

74
64

1,895
1,662

17 December 2010 
 1 July 2011

The proposed fi nal dividend of 76 cents together with the interim 
dividend of 64 cents brings total dividends in relation to the year 
ended 30 September 2011 to 140 cents fully franked.

Further details of dividends provided for or paid during the year 
ended 30 September 2011 on ANZ’s ordinary and preference 
shares are set out in notes 7, 27 and 28 to the fi nancial statements.

Review of Operations
Review of the Group during the fi nancial year and the results of 
those operations, including an assessment of the fi nancial position 
and business strategies of the Group, is contained in the Chairman’s 
Report, the Chief Executive Offi  cer’s Report and the Review of 
Operations of this Annual Report.

10

ANZ Annual Report 2011

Events Since the End of the Financial Year
There were no signifi cant events from 30 September 2011 to the 
date of this report.

Future Developments
Details of likely developments in the operations of the Group and 
its prospects in future fi nancial years are contained in this Annual 
Report under the  Chairman’s and Chief Executive Offi  cer’s Report. 
In the opinion of the Directors, disclosure of any further information 
would be likely to result in unreasonable prejudice to the Group.

Environmental Regulation
The Company recognises the expectations of its stakeholders – 
customers, shareholders, staff  and the community – to operate 
in a way that mitigates the Company’s environmental impact. 

The Company sets and reported against public targets regarding its 
environmental performance. 

The Company is subject to two relevant pieces of legislation. The 
Company’s operations in Australia are categorised as a ‘high energy 
user’ under the Energy Effi  ciency Opportunities Act 2006 (Cth) 
(EEO). The Company has a mandatory obligation to identify energy 
effi  ciency opportunities and report to the Australian Federal 
Government progress with the implementation of the opportunities 
identifi ed. As required under the legislation, the Company submitted 
a fi ve year energy effi  ciency assessment plan in 2006 and has 
reported to the Government annually, every December, until the 
end of the fi ve year reporting cycle in December 2011. The Company 
complies with its obligations under the EEO.

The National Greenhouse Energy Reporting Act 2007 (Cth) has been 
designed to create a national framework for energy and associated 
greenhouse gas emissions reporting. The Act makes registration 
and reporting mandatory for corporations whose energy production, 
energy use, or greenhouse gas emissions trigger the specifi ed 
corporate or facility threshold. The Company is over the corporate 
threshold defi ned within this legislation and as a result was required 
to submit its fi rst report on 31 October 2009. Subsequent reports 
have been submitted in 2010 and 2011. 

The Company’s operations are not subject to any site specifi c or 
license requirements which could be considered particular or 
signifi cant environmental regulation under any law of the Australian 
Commonwealth Government or of any state or territory thereof. 

The Company may become subject to environmental regulation 
as a result of its lending activities in the ordinary course of business 
or when enforcing securities over land. The Company has developed 
policies to manage such environmental risks.

Having made due enquiry, and to the best of the Company’s 
knowledge, no entity of the Group has incurred any material 
environmental liability during the year.

Further details on the Company’s environmental performance, 
including progress against its targets and details of its emissions 
profi le are available on anz.com > About us > Corporate 
Responsibility.

Directors’ Qualifi cations, Experience 
and Special Responsibilities
At the date of this report, the Board comprises seven Non-Executive 
Directors who have a diversity of business and community experience 
and one Executive Director, the Chief Executive Offi  cer, who has 
extensive banking experience. The names of Directors and details of 
their skills, qualifi cations, experience and when they were appointed 
to the Board are contained on pages 47 to 49 of this Annual Report.

Details of the number of Board and Board Committee meetings 
held during the year, Directors’ attendance at those meetings and 
details of Directors’ special responsibilities, are shown on pages 47
to 58 of this Annual Report. No Directors retired during the 2011 
fi nancial year.

Details of directorships of other listed companies held by each 
current Director in the three years prior to the end of the 2011 
fi nancial year are listed on pages 47 to 49.

 Directors’ Report

11

DIRECTORS’ REPORT (continued)

Company Secretaries’ Qualifi cations 
and Experience
Currently there are three people appointed as Company Secretaries 
of the Company. Details of their roles are contained on page 54. Their 
qualifi cations and experience are as follows:
  Bob Santamaria, BCom, LLB (Hons)
Group General Counsel and Company Secretary.

  Mr Santamaria joined ANZ in 2007. He had previously been 
a Partner at the law fi rm Allens Arthur Robinson since 1987. 
He was Executive Partner Corporate, responsible for client liaison 
with some of Allens Arthur Robinson’s largest corporate clients.

  Mr Santamaria brings to ANZ a strong background in leadership 

of a major law fi rm, together with signifi cant experience in 
securities, mergers and acquisitions. He holds a Bachelor of 
Commerce and Bachelor of Laws (Honours) from the University of 
Melbourne. He is also an Affi  liate of Chartered Secretaries Australia.
  Peter Marriott, BEc (Hons), FCA
Chief Financial Offi  cer and Company Secretary.

  Mr Marriott has been involved in the fi nance industry for more 

than 30 years. Mr Marriott joined ANZ in 1993. Prior to his career at 
ANZ, Mr Marriott was a Partner in the Melbourne offi  ce of the then 
KPMG Peat Marwick. He is a Fellow of the Institute of Chartered 
Accountants in Australia and the Australian Institute of Banking 
and Finance and a Member of the Australian Institute of Company 
Directors. Mr Marriott is also a director of ASX Limited. 
  John Priestley, BEc, LLB, FCIS 
Company Secretary.

  Mr Priestley, a qualifi ed lawyer, joined ANZ in 2004. Prior to  

ANZ, he had a long career with Mayne Group and held positions 
which included responsibility for the legal, company secretarial, 
compliance and insurance functions. He is a Fellow of Chartered 
Secretaries Australia and also a member of Chartered Secretaries 
Australia’s National Legislation Review Committee.

Non-audit Services
The Company’s Relationship with External Auditor Policy (which 
incorporates requirements of the Corporations Act 2001) states that 
the external auditor may not provide services that are perceived to 
be in confl ict with the role of the auditor. These include consulting 
advice and sub-contracting of operational activities normally 
undertaken by management, and engagements where the auditor 
may ultimately be required to express an opinion on their own work.

Specifi cally the policy:
  limits the non-audit services that may be provided;
   requires that audit, audit-related and permitted non-audit services 
must be pre-approved by the Audit Committee, or pre-approved by 
the Chairman of the Audit Committee (or up to a specifi ed amount 
by the Chief Financial Offi  cer, the Deputy Chief Financial Offi  cer, 
the Head of External Reporting or the Head of Financial Policy 
and Governance) and notifi ed to the Audit Committee; and
  requires the external auditor to not commence any engagement 
for the Group, until the Group has confi rmed that the engagement 
has been pre-approved.

12

ANZ Annual Report 2011

Further details about the policy can be found in the Corporate 
Governance Statement on page 59. 

The Audit Committee has reviewed a summary of non-audit services 
provided by the external auditor for 2011, and has confi rmed that 
the provision of non-audit services for 2011 is consistent with the 
Company’s Relationship with External Auditor Policy and compatible 
with the general standard of independence for auditors imposed 
by the Corporations Act 2001. This has been formally advised to the 
Board of Directors.

The external auditor has confi rmed to the Audit Committee that 
they have:
  implemented procedures to ensure they comply with 

independence rules both in Australia and the United States; and

  complied with domestic policies and regulations, together with 

the regulatory requirements of the SEC, and ANZ’s policy regarding 
the provision of non-audit services by the external auditor. 

The non-audit services supplied to the Group by the Group’s external 
auditor, KPMG, and the amount paid or payable by the Group by type 
of non-audit service during the year ended 30 September 2011 are 
as follows:

 Amount paid/payable
$’000’s

Non-audit services

Collective provision review (on behalf of APRA)
Managed investment schemes distribution 

model review

Review script for script audit validation model 

and trust voting analysis models

R&D claim review
Review output from counterparty credit risk 

review project

Presentations
Prudential standard impact assessment
Training courses
Accounting advice
Witness branch transfer of deposit boxes
Market Risk benchmarking review
Market Risk system capability review 
Overseas branch registration regulatory assistance
Review of foreign exchange process in 
  overseas branch

2011

101

81

46
40

20
18
11
9
5
4
–
–
–

–

2010

–

–

–
–

–
–
–
–
82
–
50
30
2

8

Total 

335

172

Further details on the compensation paid to KPMG is provided 
in note 5 to the fi nancial statements. Note 5 also provides details 
of audit-related services provided during the year of $4.444 million
(2010: $2.819 million).

For the reasons set out above, the Directors are satisfi ed that the 
provision of non-audit services by the external auditor during the 
year ended 30 September 2011 is compatible with the general 
standard of independence for auditors imposed by the Corporations 
Act 2001.

Directors and Offi  cers who were previously Partners 
of the Auditor
Mr Marriott, the Company’s Chief Financial Offi  cer, was a Partner 
of KPMG at a time when KPMG was the auditor of the Company. 
In particular, Mr Marriott was a Partner in the Melbourne offi  ce 
of the then KPMG Peat Marwick prior to joining the Company 
in 1993.

Chief Executive Offi  cer/Chief Financial Offi  cer 
Declaration
The Chief Executive Offi  cer and the Chief Financial Offi  cer have 
given the declarations to the Board concerning the Group’s fi nancial 
statements and other matters as required under section 295A(2) of 
the Corporations Act 2001 and Recommendation 7.3 of the ASX 
Corporate Governance Principles and Recommendations.

Directors’ and Offi  cers’ Indemnity
The Company’s Constitution (Rule 11.1) permits the Company to 
indemnify each offi  cer or employee of the Company against liabilities 
(so far as may be permitted under applicable law) incurred in the 
execution and discharge of the offi  cer’s or employee’s duties. It is the 
Company’s policy that its employees should not incur any liability to 
any third party as a result of acting in the course of their employment, 
subject to appropriate conditions.

Under the policy, the Company will indemnify employees against any 
liability they incur in carrying out their role. The indemnity protects 
employees and former employees who incur a liability when acting as 
an employee, trustee or offi  cer of the Company, another corporation 
or other body at the request of the Company or a related body corporate.

The indemnity is subject to applicable law and in addition will not 
apply to liability arising from:
  serious misconduct, gross negligence, or lack of good faith;
  illegal, dishonest or fraudulent conduct; or
  material non-compliance with the Company’s policies, processes 
or discretions.

The Company has entered into Indemnity Deeds with each of 
its Directors, with certain secretaries and former Directors of the 
Company, and with certain employees and other individuals who 
act as directors or offi  cers of related bodies corporate or of another 
company. To the extent permitted by law, the Company indemnifi es 
the individual for all liabilities, including costs, damages and expenses 
incurred in their capacity as an offi  cer of the company to which they 
have been appointed.

The Company has indemnifi ed the trustees and former trustees of 
certain of the Company’s superannuation funds and directors, former 
directors, offi  cers and former offi  cers of trustees of various Company 
sponsored superannuation schemes in Australia. Under the relevant 
Deeds of Indemnity, the Company must indemnify each indemnifi ed 
person if the assets of the relevant fund are insuffi  cient to cover any 
loss, damage, liability or cost incurred by the indemnifi ed person in 
connection with the fund, being loss, damage, liability or costs for 
which the indemnifi ed person would have been entitled to be 
indemnifi ed out of the assets of the fund in accordance with the 
trust deed and the Superannuation Industry (Supervision) Act 1993. 
This indemnity survives the termination of the fund. Some of the 
indemnifi ed persons are or were Directors or executive offi  cers
of the Company.

The Company has also indemnifi ed certain employees of the 
Company, being trustees and administrators of a trust, from and 
against any loss, damage, liability, tax, penalty, expense or claim 
of any kind or nature arising out of or in connection with the 
creation, operation or dissolution of the trust or any act or omission 
performed or omitted by them in good faith and in a manner that 
they reasonably believed to be within the scope of the authority 
conferred by the trust.

Except for the above, neither the Company nor any related body 
corporate of the Company has indemnifi ed or made an agreement 
to indemnify any person who is or has been an offi  cer or auditor of 
the Company against liabilities incurred as an offi  cer or auditor of 
the Company.

During the fi nancial year, and again since the end of the fi nancial 
year, the Company has paid a premium for an insurance policy 
for the benefi t of the directors and employees of the Company 
and related bodies corporate of the Company. In accordance with 
common commercial practice, the insurance policy prohibits 
disclosure of the nature of the liability insured against and the 
amount of the premium.

Rounding of Amounts
The Company is a company of the kind referred to in Australian 
Securities and Investments Commission class order 98/100 (as 
amended) pursuant to section 341(1) of the Corporations Act 2001.

As a result, amounts in this  Directors’ Report and the accompanying 
fi nancial statements have been rounded to the nearest million dollars 
except where otherwise indicated.

 Directors’ Report

13

DIRECTORS’ REPORT (continued)

Executive Offi  cers’ and Employee Share and 
Option Plans
Details of share options/rights issued over shares granted to the 
Chief Executive Offi  cer and Disclosed Executives, and on issue as 
at the date of this report are detailed in the Remuneration Report.

Details of options/rights issued over shares granted to employees 
and on issue as at the date of this report are detailed in note 46 of 
the 2011 fi nancial report.

Details of shares issued as a result of the exercise of options/rights 
granted to employees as at the date of this report are detailed in 
note 46 of the 2011 fi nancial report.

Other details about the share options/rights issued, including any 
rights to participate in any share issues of the Company, are set out 
in note 46 of the 2011 fi nancial report. No person entitled to exercise 
any option/right has or had, by virtue of an option/right, a right to 
participate in any share issue of any other body corporate. The names 
of all persons who currently hold options/rights are entered in the 
register kept by the Company pursuant to section 170 of the 
Corporations Act 2001. This register may be inspected free of charge.

Lead Auditor’s Independence Declaration
The lead auditor’s independence declaration given under section 307C of the Corporations Act 2001 is set out below and forms part of this  
Directors’ Report for the year ended 30 September 2011.

THE AUDITOR’S INDEPENDENCE DECLARATION

Lead Auditor’s Independence Declaration under Section 307C of the Corporations Act 2001 

To: the Directors of Australia and New Zealand Banking Group Limited

I declare that, to the best of my knowledge and belief, in relation to the audit for the fi nancial year ended 30 September 2011, there have been:

(i) no contraventions of the auditor independence requirements as set out in the Corporations Act 2001 in relation to the audit; and

(ii) no contraventions of any applicable code of professional conduct in relation to the audit.

KPMG 

Peter Nash
Partner
Melbourne

2 November 2011

14

ANZ Annual Report 2011

 
 
 
 
 
 
 
REMUNERATION REPORT

Contents

Remuneration Report – Summary (Unaudited)  
Remuneration Structure and 2011 Outcomes  

Non-Executive Directors  

Chief Executive Offi  cer and Disclosed Executives 

CEO Actual Remuneration 

Disclosed Executives Actual Remuneration  

Short Term Incentive (STI) – Targets and Outcomes 

Remuneration Report – Full (Audited)  
Board Oversight of Remuneration  
Non-Executive Directors  
CEO and Disclosed Executives  

1.   Non-Executive Director Remuneration  
1.1. Board Policy on Remuneration  
1.2. Components of Non-Executive Director Remuneration  
1.3. Shareholdings of Non-Executive Directors  
1.4. Remuneration paid to Non-Executive Directors  

2.   CEO and Disclosed Executive Remuneration  

2.1. Remuneration Guiding Principles  
2.2. Performance of ANZ  
2.3. Remuneration Structure Overview  
2.4. Remuneration Components  
2.5. CEO Remuneration  
2.6. Disclosed Executive Remuneration  

2.6.1. Fixed Remuneration  
2.6.2. Variable Remuneration  
2.6.3. Short Term Incentives (STI)  
2.6.4. Long Term Incentives (LTI)  

2.7. Clawback 
2.8. Hedging and Margin Lending Prohibition 
2.9. Shareholding guidelines 
2.10. Equity Granted as Remuneration  
2.11. Equity Valuations  
2.12. Equity Vested/Exercised/Lapsed During 2011  
2.13. Shareholdings of the CEO and Disclosed Executives  
2.14. Legacy LTI Programs  
2.15. Remuneration paid to the CEO and Disclosed Executives  

3.   Contract Terms  

3.1. CEO’s Contract Terms  
3.2. Disclosed Executives’ Contract Terms  

16
16
16

16

16

17

20

22
22
22
23

23
23
24
25
26

28
28
28
29
30
30
32
32
33
33
34
35
35
35
36
37
38
39
40
42

44
44
44

Remuneration Report

15

REMUNERATION REPORT – SUMMARY (Unaudited) 

Remuneration Report – Summary (Unaudited)
This overview has been written to provide a clear and simple 
summary of ANZ’s remuneration structure and the actual value 
received from the various remuneration components by the 
Non-Executive Directors (NEDs), the Chief Executive Offi  cer (CEO) 
and Disclosed Executives in 2010 and 2011. The term ‘Disclosed 
Executives’ is used in this report to refer to these executives 
other than the CEO. Detailed data is provided in the Directors’ 
Remuneration Report on pages 22 to 45. 

Remuneration Structure and 2011 Outcomes

NON-EXECUTIVE DIRECTORS

Full details of the fees paid to NEDs in 2010 and 2011 are provided 
on page 24 of the Remuneration Report. In summary, the Chairman 
receives a base fee which covers all responsibilities including all 
Board committees. NEDs receive a base fee for being a Director of 
the Board and additional fees for either chairing or being a member 
of a committee, working on special committees and/or for serving 
on a subsidiary Board. They do not receive any performance/incentive 
payments and are not eligible to participate in any of the Group’s 
incentive arrangements. All fees payable to NEDs fall within the fee 
limit set by shareholders.

There has been no increase to the NED fee pool since 2008.

Based on an independent assessment of the competitiveness of 
ANZ’s NED remuneration in comparison to other major companies 
and forecast market movements, the Board elected to increase NED 
fees for the 2011 year.

CHIEF EXECUTIVE OFFICER AND DISCLOSED EXECUTIVES

ANZ’s remuneration framework is designed to create and enhance 
value for all ANZ stakeholders and to ensure there is strong alignment 
between the short and long-term interests of shareholders and the 
CEO and Disclosed Executives. A key feature of ANZ’s reward structure 
is the role it plays in helping drive ANZ’s strategy to build a culture of 
out-performance with integrity, by ensuring diff erentiation of rewards 
and recognition of key contributors. To achieve this, remuneration for 
the CEO and Disclosed Executives is comprised of:

Fixed pay: This is the only ‘guaranteed’ part of the remuneration 
package. ANZ positions fi xed pay for the CEO and Disclosed 
Executives against the median of the relevant fi nancial services 
market and based on internal relativities refl ecting responsibilities, 
performance, qualifi cations, experience and location.

The fi nancial services market is considered the appropriate market 
as this is the key pool of sourcing talent for ANZ, consisting of 
companies operating in a similar regulatory environment to ANZ. 
This market consists of companies where key talent may be lost to 
and therefore competitive remuneration against these companies 
is appropriate.

Short Term Incentive (STI): The STI provides an annual opportunity 
for an incentive award. It is assessed against Group and individual 
objectives and is awarded provided that there have been no 
inappropriate behaviour or risk/compliance/audit breaches.

Long Term Incentive (LTI): The LTI provides an annual opportunity 
for an equity award that aligns a signifi cant portion of overall 
remuneration to shareholder value over the longer term.

16

ANZ Annual Report 2011

CEO ACTUAL REMUNERATION

Fixed pay: From 1 October 2010 the level of fi xed annual pay for the 
CEO was increased to $3.15 million from $3 million and was the fi rst 
adjustment since his commencement in 2007. The Board determined 
that based on fi xed remuneration remaining unchanged since 
commencement, and the importance of rewarding the CEO 
commensurate with his peers who have signifi cant Asian experience, 
it was appropriate to provide a fi xed pay increase of 5%.

Short Term Incentive (STI): The CEO has an annual opportunity
to receive a bonus payment equivalent to the value of his fi xed 
remuneration, i.e. $3.15 million. The actual amount paid can increase 
or decrease from this number dependent on his performance as 
CEO and the performance of the organisation as a whole. Specifi cally, 
if, in the Board’s view the CEO has out-performed and exceeded his 
targets, the Board may exercise its discretion to increase the STI 
beyond his target payment. 

The CEO’s STI payment for 2011 has been determined having regard 
to his delivery against a balanced scorecard of objectives for the 
year as well as the progress achieved in relation to ANZ’s long-term 
strategic goals. The STI payment for 2011 will be $3.3 million with 
$1.75 million paid in cash and the balance ($1.55 million) awarded
as deferred shares. Half the deferred shares will be restricted for one 
year and half for two years.

Special Equity Allocation: At the 2008 Annual General Meeting, 
shareholders approved an additional grant of 700,000 options to 
the CEO at an exercise price of $14.18 and with a vesting date of 
18 December 2011. No options have been granted subsequently.

Long Term Incentive (LTI): Three tranches of performance rights were 
provided to the CEO in December 2007, covering his fi rst three years 
in the role. The fi rst of these tranches was tested against a relative 
Total Shareholder Return (TSR) hurdle after three years, i.e. December 
2010. As a result of the testing, 258,620 performance rights vested at 
a value of $6.117 million, based on the one day volume weighted 
average price (VWAP) of $23.6535 per share on 17 December 2010 
(19 December 2010 was a non-trading day) and were exercised during 
the year. The other two tranches will be tested in December 2011 and 
December 2012 respectively. There is no retesting of these grants.

At the 2010 Annual General Meeting shareholders approved an 
LTI grant to the CEO equivalent to 100% of his 2010 fi xed pay, being 
$3 million. This equated to a total of 253,164 performance rights 
being allocated, which will be subject to testing against the relative 
TSR hurdle after 3 years, i.e. December 2013.

Other: In addition to his standard remuneration arrangements, 
the CEO was provided with additional equity as part of his original 
sign-on arrangements to recognise remuneration forgone from 
his previous employer in order to join ANZ. The CEO was off ered 
$9 million on his commencement which could have been taken in 
cash but which he elected to take as shares, with one third vesting 
at his 1st, 2nd and 3rd anniversaries respectively. This equated to a 
total of 330,033 ANZ shares at the time of grant when the share price 
was $27.2751. The fi rst and second tranches vested in October 2008 
and October 2009 respectively. The third tranche vested on 2 October 
2010. At that time, the value was $2.589 million, based on the one day 
VWAP of $23.5385 per share on 1 October 2010 (2 October 2010 was 
a non-trading day).

The following tables, relating to the CEO, show:
  The actual amounts or grants made in respect of the years 2010 and 2011;
  Any amounts which had to be deferred in respect of the years 2010 and 2011; and
  The actual amounts received in respect of the years 2010 and 2011.

The information provided in this table is diff erent from the information provided in the statutory remuneration table on page 42, which has 
been prepared in accordance with Australian Accounting Standards.

Chief Executive Offi  cer 
(M Smith)1,2

2011

Fixed pay 
($)

STI 
($)

LTI
($)

Other grants
/benefi ts 
($)

TOTAL
($)

Amounts paid or granted in respect of 2011 year

3,150,000

3,300,000

 3,150,0003 

105,5155

 9,705,515 

less amounts which must be deferred in respect of 2011 year

 – 

1,550,000

 3,150,0003  

 – 

 4,700,000 

Amounts received in respect of 2011 year

3,150,000

 1,750,000 

 –3 

 105,5155 

 5,005,515 

2010

Amounts paid or granted in respect of 2010 year

3,000,000

4,750,000

 3,000,0004 

5,5005

 10,755,500 

less amounts which must be deferred in respect of 2010 year

 – 

2,250,000

 3,000,0003 

 – 

 5,250,000 

Amounts received in respect of 2010 year

3,000,000

2,500,000

 –3 

5,5005

 5,505,500 

1   On commencement with ANZ, M Smith was granted three tranches of equity valued at $3 million each. The second tranche became available on 2 October 2009 – price at vesting $23.5600 

(based on one day VWAP as at 2 October 2009). Therefore the value of this tranche at date of vesting was $2,591,859. The third tranche became available on 2 October 2010 – price at vesting 
$23.5385 (based on one day VWAP as at 1 October 2010, as 2 October 2010 was a non-trading day). Therefore the value of this tranche at date of vesting was $2,589,494. These amounts are not 
reflected in the table above as they relate to a specific equity arrangement associated with his commencement and are not a part of his standard remuneration arrangements. 

2   Equity which has been previously disclosed in remuneration reports in prior years that first vested in 2011 included STI deferred shares granted 13 November 2009, valued at $1,074,274 at 

vesting on 13 November 2010 (based on one day VWAP on 12 November 2010, as 13 November 2010 was a non-trading day) and LTI performance rights granted 19 December 2007, valued at 
$6,117,268 at vesting on 19 December 2010 (based on one day VWAP on 17 December 2010, as 19 December 2010 was a non-trading day).

3   The 2011 LTI relates to the LTI grant that is proposed for 2011, subject to approval by shareholders at the 2011 Annual General Meeting.
4   The 2010 LTI relates to the LTI grant approved by shareholders at the 2010 Annual General Meeting.
5  Other grants/benefits includes car parking, life insurance and taxation services. The insurance coverage for M Smith was updated in 2011 to a full Life and Personal Accident Insurance Policy 

which provides more comprehensive cover. 

2012 Remuneration: The CEO’s fi xed pay will remain unchanged 
at $3.15 million for the year commencing 1 October 2011. 

The STI target is 100% of fi xed pay, therefore, for the 2012 year the 
STI target will remain at $3.15 million. The actual payment will be 
determined having regard to performance against relevant objectives 
and targets for the 2012 year. 

For 2011, it is proposed to allocate $3.15 million LTI to be delivered as 
performance rights with a relative TSR hurdle, subject to shareholder 
approval at the 2011 Annual General Meeting.

DISCLOSED EXECUTIVES ACTUAL REMUNERATION

CHIEF RISK OFFICER (CRO)

The CRO’s remuneration arrangements have been structured 
diff erently to other Disclosed Executives to preserve the 
independence of this role and to minimise any confl icts of interest. 

The CRO’s role has a greater weighting on fi xed pay with more limited 
leverage for individual performance and none (either positive or 
negative) for Group performance. In 2010, LTI awards were delivered 
as unhurdled deferred shares and in 2011 (and beyond) will be 
delivered as unhurdled deferred share rights, both with a three year 
time based hurdle. The Company’s relative TSR performance hurdle 
is not associated with the LTI award to ensure greater impartiality 
and independence of this role.

ALL OTHER DISCLOSED EXECUTIVES

Fixed pay: A review identifi ed that ANZ’s fi xed remuneration levels 
for Disclosed Executives were generally competitively positioned 
within the market, and where they were not, appropriate adjustments 
were made.

Short Term Incentive (STI): Disclosed Executives have an opportunity 
to receive an on-target STI payment equivalent to 120% of their fi xed 
pay, with top performers able to receive incentive payments well above 
the target level whereas weaker performers receive a signifi cantly 
reduced or no incentive payment at all. All incentives paid in the 2011 
fi nancial year related to performance from the 2010 fi nancial year, and 
all deferred components are subject to the Board’s discretion to reduce 
or adjust to zero before vesting. The total of STI payments for Disclosed 
Executives for the 2011 year has decreased from 2010, refl ecting the 
link between performance and variable reward outcomes. 

STI payments for Disclosed Executives are subject to a mandatory 
deferral threshold (currently $200,000), with 50% of all amounts 
above this threshold subject to deferral – half of the deferred equity 
is restricted for a one year period and the other half of the deferred 
equity is restricted for a two year period. This is designed to strengthen 
the link between the STI award and longer term alignment with 
shareholder interests. 

Long Term Incentive (LTI): The target LTI is 50% of their fi xed pay. This 
dollar value is converted into an actual number of performance rights 
using an independent and audited external valuation. These rights 
are subject to a relative TSR performance hurdle that compares ANZ’s 
performance with a selection of other comparable fi nancial institutions 
over the three year period following the grant. ANZ’s performance 
ranking must be equal to the median for any rights to vest and at or 
above the 75th percentile to fully vest. If the hurdle is achieved, the rights 
are able to be exercised, and if not, they are forfeited. There is no retesting. 

The LTI grants made in October 2007 were tested against the TSR 
performance of the comparator group in October 2010. ANZ’s TSR 
performance was ranked above the 75th percentile of the comparator 
group. Accordingly, 100% of the performance rights vested in October 2010. 

Remuneration Report

17

REMUNERATION REPORT – SUMMARY (Unaudited) 

The following tables cover those Disclosed Executives who were employed at the executive level for 2010 and 2011. The tables detail:
  The actual amounts paid or granted in respect of the years 2010 and 2011;
  Any amounts which had to be deferred in respect of the years 2010 and 2011; and
  The actual amounts received in respect of the years 2010 and 2011.

The information provided in these tables is diff erent from the information provided in the statutory remuneration table on page 42, which has 
been prepared in accordance with Australian Accounting Standards.

Chief Executive Offi  cer, Australia
(P Chronican)1

2011

Fixed pay 
($)

STI 
($)

LTI
($)

Other grants
/benefi ts 
($)

TOTAL
($)

Amounts paid or granted in respect of 2011 year

1,300,000

1,600,000

 650,000 

 5,744 

 3,555,744 

less amounts which must be deferred in respect of 2011 year

 – 

 700,000 

 650,000 

 – 

 1,350,000 

Amounts received in respect of 2011 year

1,300,000

 900,000 

 – 

 5,744 

 2,205,744 

2010

Amounts paid or granted in respect of 2010 year

1,079,000

1,400,000

 650,000 

296,974

 3,425,974 

less amounts which must be deferred in respect of 2010 year

 – 

 600,000 

 650,000 

 – 

 1,250,000 

Amounts received in respect of 2010 year

1,079,000

 800,000 

Chief Executive Offi  cer, Institutional
(S Elliott)2

2011

Fixed pay 
($)

STI 
($)

 – 

LTI
($)

296,974

 2,175,974 

Other grants
/benefi ts 
($)

TOTAL
($)

Amounts paid or granted in respect of 2011 year

1,050,000

1,008,000

 650,000 

 10,191 

 2,718,191 

less amounts which must be deferred in respect of 2011 year

 – 

 404,000 

 650,000 

 – 

 1,054,000 

Amounts received in respect of 2011 year

1,050,000

604,000

 – 

 10,191 

1,664,191

2010

Amounts paid or granted in respect of 2010 year

1,000,000

2,500,000

 550,000 

12,334

 4,062,334 

less amounts which must be deferred in respect of 2010 year

 – 

 1,150,000 

 550,000 

 – 

 1,700,000 

Amounts received in respect of 2010 year

1,000,000

1,350,000

Chief Executive Offi  cer, New Zealand 
(D Hisco)3

2011

Fixed pay 
($)

STI 
($)

 – 

LTI
($)

12,334

2,362,334

Other grants
/benefi ts 
($)

TOTAL
($)

Amounts paid or granted in respect of 2011 year

960,000

1,612,800

 480,000 

 357,283 

 3,410,083 

less amounts which must be deferred in respect of 2011 year

 – 

 710,400 

 480,000 

 – 

 1,190,400 

Amounts received in respect of 2011 year

960,000

902,400

 – 

 357,283 

 2,219,683 

2010

Not a Disclosed Executive in 2010

18

ANZ Annual Report 2011

Chief Executive Offi  cer, Asia Pacifi c, Europe & America
(A Thursby)4

2011

Fixed pay 
($)

STI 
($)

LTI
($)

Other grants
/benefi ts 
($)

TOTAL
($)

Amounts paid or granted in respect of 2011 year

1,050,000

1,600,000

 700,000 

 7,375 

 3,357,375 

less amounts which must be deferred in respect of 2011 year

Amounts received in respect of 2011 year

 – 

1,050,000

700,000

900,000

 700,000 

 – 

 1,400,000 

 – 

 7,375 

 1,957,375 

2010

Amounts paid or granted in respect of 2010 year

1,000,000

2,500,000

 550,000 

23,570

 4,073,570 

less amounts which must be deferred in respect of 2010 year

 – 

1,150,000

 550,000 

 – 

 1,700,000 

Amounts received in respect of 2010 year

1,000,000

1,350,000

Deputy Chief Executive Offi  cer
(G Hodges)5

2011

Fixed pay 
($)

STI 
($)

 – 

LTI
($)

23,570

 2,373,570 

Other grants
/benefi ts 
($)

TOTAL
($)

Amounts paid or granted in respect of 2011 year

1,000,000

1,200,000

 500,000 

 24,350 

 2,724,350 

less amounts which must be deferred in respect of 2011 year

 – 

 500,000 

 500,000 

 – 

 1,000,000 

Amounts received in respect of 2011 year

1,000,000

 700,000 

 – 

 24,350 

1,724,350

2010

Amounts paid or granted in respect of 2010 year

1,000,000

1,140,000

 500,000 

17,309

 2,657,309 

less amounts which must be deferred in respect of 2010 year

Amounts received in respect of 2010 year

 – 

1,000,000

470,000

670,000

Chief Financial Offi  cer
(P Marriott)6

2011

Fixed pay 
($)

STI 
($)

 500,000 

 – 

 970,000 

 – 

LTI
($)

17,309

 1,687,309 

Other grants
/benefi ts 
($)

TOTAL
($)

Amounts paid or granted in respect of 2011 year

1,000,000

1,440,000

 500,000 

 5,774 

 2,945,774 

less amounts which must be deferred in respect of 2011 year

 – 

 620,000 

 500,000 

 – 

 1,120,000 

Amounts received in respect of 2011 year

1,000,000

 820,000 

 – 

 5,774 

 1,825,774 

2010

Amounts paid or granted in respect of 2010 year

1,000,000

1,140,000

 500,000 

 2,595 

 2,642,595 

less amounts which must be deferred in respect of 2010 year

Amounts received in respect of 2010 year

 – 

1,000,000

470,000

670,000

Chief Risk Offi  cer
(C Page)7

2011

Amounts paid or granted in respect of 2011 year

less amounts which must be deferred in respect of 2011 year

Amounts received in respect of 2011 year

Fixed pay 
($)

STI 
($)

1,100,000

1,500,000

 – 

1,100,000

 650,000 

 850,000 

 500,000 

 – 

 970,000 

 – 

LTI
($)

 – 

 – 

 – 

 2,595 

 1,672,595 

Other grants
/benefi ts 
($)

TOTAL
($)

 7,375 

 2,607,375 

 – 

 650,000 

 7,375 

 1,957,375 

2010

Amounts paid or granted in respect of 2010 year

1,100,000

1,320,000

 425,000 

60,565

 2,905,565 

less amounts which must be deferred in respect of 2010 year

Amounts received in respect of 2010 year

 – 

1,100,000

560,000

760,000

 425,000 

 – 

 985,000 

 – 

60,565

 1,920,565 

Remuneration Report

19

REMUNERATION REPORT – SUMMARY (Unaudited) (continued)

1  P Chronican – P Chronican commenced on 30 November 2009 so 2010 payments reflect amounts received for the partial service for the 2010 year. Other grants/benefits includes car parking 

and relocation expenses.

2   S Elliott – Other grants/benefits includes car parking and relocation expenses. Equity which has been previously disclosed in remuneration reports in prior years that first vested in 2011 

included STI deferred shares granted 13 November 2009, valued at $25,566 at vesting on 13 November 2010 and STI deferred options granted 13 November 2009, valued at $2,796 at vesting 
on 13 November 2010 (based on one day VWAP on 12 November 2010, as 13 November was a non-trading day). In addition to remuneration shown above, S Elliott received an equity grant in 
2009 in accordance with his employment arrangements on joining ANZ. ANZ agreed to provide S Elliott with shares to the value of $125,000 deferred for one year and shares to the value of 
$125,000 deferred for two years. The shares were granted on 11 June 2009. The one year deferred shares became available on 11 June 2010, valued at $172,589 at vesting. The two year deferred 
shares became available on 11 June 2011, valued at $162,464 at vesting.

3   D Hisco – D Hisco commenced in role on 13 October 2010 so 2011 payments reflect amounts received for the partial service for the 2011 year. Other grants/benefits includes relocation 

expenses such as flight and housing assistance, and taxation services. Equity which first vested in 2011 included STI deferred shares granted 13 November 2009, valued at $136,836 at vesting 
on 13 November 2010 (based on one day VWAP on 12 November 2010, as 13 November was a non-trading day) and LTI performance rights granted 30 October 2007, valued at $634,134 at vesting 
on 31 October 2010.

4   A Thursby – Other grants/benefits includes car parking and relocation expenses. Equity which has been previously disclosed in remuneration reports in prior years that first vested in 2011 
included STI deferred shares granted 31 October 2008, valued at $308,051 at vesting on 31 October 2010, STI deferred shares granted 13 November 2009, valued at $613,871 at vesting on 
13 November 2010 (based on one day VWAP on 12 November 2010, as 13 November was a non-trading day), STI deferred options granted 31 October 2008, valued at $635,420 at vesting on 
31 October 2010 and LTI performance rights granted 30 October 2007, valued at $1,153,007 at vesting on 31 October 2010. In addition to remuneration shown above, A Thursby received an 
equity grant in 2009 in accordance with his employment arrangements on joining ANZ. ANZ agreed to provide A Thursby with three separate tranches of deferred shares to the value of $1 million 
per annum. The first tranche was made on 3 September 2007, the second on 28 August 2008 and the final tranche was granted on 22 September 2009. The shares are restricted and held in trust 
for three years from the date of allocation. The first tranche became available on 3 September 2010, valued at $804,989 at vesting. The second tranche became available on 28 August 2011, 
valued at $1,249,537 at vesting.

5   G Hodges – Other grants/benefits includes car parking and taxation services. Equity which has been previously disclosed in remuneration reports in prior years that first vested in 2011 included 
STI deferred shares granted 13 November 2009, valued at $168,817 at vesting on 13 November 2010 (based on one day VWAP on 12 November 2010, as 13 November was a non-trading day), 
STI deferred options granted 31 October 2008, valued at $261,641 at vesting on 31 October 2010, STI deferred share rights granted 31 October 2008, valued at $141,038 at vesting on 31 October 
2010 and LTI performance rights granted 30 October 2007, valued at $1,441,258 at vesting on 31 October 2010.

6   P Marriott – Other grants/benefits includes car parking. Equity which has been previously disclosed in remuneration reports in prior years that first vested in 2011 included STI deferred shares 
granted 31 October 2008, valued at $90,580 at vesting on 31 October 2010, STI deferred shares granted 13 November 2009, valued at $166,251 at vesting on 13 November 2010 (based on one 
day VWAP on 12 November 2010, as 13 November was a non-trading day), STI deferred options granted 31 October 2008, valued at $186,886 at vesting on 31 October 2010 and LTI performance 
rights granted 30 October 2007, valued at $1,441,258 at vesting on 31 October 2010.

7   C Page – Other grants/benefits includes car parking, relocation expenses and taxation services. Equity which has been previously disclosed in remuneration reports in prior years that first vested 
in 2011 included STI deferred shares granted 13 November 2009, valued at $358,091 at vesting on 13 November 2010 (based on one day VWAP on 12 November 2010, as 13 November was a 
non-trading day).

Short Term Incentive (STI) – Targets and Outcomes
ANZ uses a balanced scorecard to measure performance in relation to the Group’s main STI program. The scorecard provides a framework 
whereby a combination of measures can be applied to ensure a broader long term strategic focus on driving shareholder value as well as 
a focus on short term outcomes. 

In 2011 there were four categories containing a total of 20 measures agreed at the beginning of the fi nancial year and they have not been 
changed. Each of the four categories are broadly equal in weight. 

The following table provides examples of some of the key measures used in 2011 for assessing performance for the purpose of determining 
bonus pools and also individual performance outcomes. The list is not comprehensive but provides examples of the measures under each of 
the balanced scorecard categories.

Category

Measure

Outcome

Customer

Customer satisfaction 
(based on external 
survey outcomes)

Finance

Tier 1 capital

Liquidity stress 
testing policies

Core funding ratio

Underlying earnings 
per share

Underlying 
economic profi t

Total shareholder 
return

ANZ aims to achieve top quartile customer satisfaction across each of its businesses based on external 
survey outcomes. In 2011 ANZ maintained top quartile performance in Australia in the Retail, Commercial 
and Institutional segments and in the Institutional segment in New Zealand. In New Zealand, satisfaction 
in Retail improved and remained constant in Commercial, however, satisfaction levels were slightly 
behind the other major banks.

Individual measures in the Finance category target both fi nancial strength and fi nancial performance 
relative to peers and internal targets. In the current economic environment, fi nancial strength measures 
for Capital, Liquidity and Funding are regarded as particularly important. For each of those measures 
the target was met or exceeded. ANZ is well capitalised with the Tier 1 ratio of 10.9% comfortably above 
both internal targets and regulator requirements. Throughout the period ANZ has complied with internal 
liquidity stress testing policies and has maintained its Core Funding Ratio at comfortable levels. 

Underlying Earnings Per Share and Underlying Economic Profi t are each measured against strong growth 
objectives set by the Board. Total Shareholder Return is measured against the mean of our Australian 
peers. While ANZ’s EPS grew strongly (up 10% for the year), a signifi cant decline in Global Markets trading 
income, in line with global sector trends, in the last half dampened the growth. Economic Profi t is 
measured against the Board approved Operating Plan and performance fell short due to Global Markets 
income. While Statutory Profi t and Underlying Profi t grew 19% and 12% respectively year on year and 
dividends increased 11%, the shareholder return lagged peers with share price growth reducing 
somewhat after outperformance in 2010.

20

ANZ Annual Report 2011

Category

Measure

Outcome

People

Employee engagement 

Percentage of women 
in management

Corporate social 
responsibility 

Process/ Risk Underlying individual 

provision charge

Number of high 
severity IT incidents

Number of operational 
incidents

Number of outstanding 
internal audit items

An engaged workforce is regarded as an important driver of above average long term performance. 
ANZ employee engagement increased from 64% in 2010 to 70% in 2011, above the 68% internal target. 
ANZ is focused on increasing the diversity of its workforce and targeted an increase in women in 
management; however results remained fl at year on year. ANZ met its Corporate Responsibility Targets 
for 2011.

The management of risk is fundamental to the ongoing stability of the banking industry. In this scorecard 
category ANZ has measures for both credit and operating risk. In 2011 ANZ achieved a 33% reduction in 
credit losses, compared to a target of 28%, with provisioning levels beginning to revert to pre-crisis levels. 
This reduction was achieved despite the impact of a number of natural disasters in New Zealand and Australia. 
High severity IT incidents reduced by 47%. ANZ Global Internal Audit conduct a rigorous review process 
to identify any weaknesses in procedures and/or compliance with policies and in 2011 there was a 
signifi cant reduction in the number of outstanding internal audit items with the Group outperforming 
against target.

Performance and Short Term Incentive Correlation
Short Term Incentive Payments for the CEO and Disclosed Executives on average were lower for 2011 than for the prior year. For 2011 the 
average STI for the CEO and Disclosed Executives was 110% of target compared to 137% of target for the prior year. Whilst ANZ has had another 
record year and profi ts have increased steadily, performance needs to be assessed across the full range of quantitative and qualitative measures. 
The Board has given full consideration to the performance of the Group and the Disclosed Executives, and determined that whilst still 
performing strongly, on balance the rewards should be reduced from prior year. The Board sets stretching growth targets for the Management 
Team to drive strong, responsible and sustainable growth.

Remuneration Report

21

REMUNERATION REPORT – FULL (Audited) 

Remuneration Report – Full (Audited)
The Directors’ Remuneration Report is designed to provide shareholders with an understanding of ANZ’s remuneration policies which relate 
to Key Management Personnel (KMP) as defi ned under the Corporations Act and the link between remuneration and ANZ’s performance, along 
with individual outcomes for ANZ’s Non-Executive Directors (NEDs), Chief Executive Offi  cer (CEO) and Disclosed Executives.

This Remuneration Report has been prepared in accordance with section 300A of the Corporations Act for the Company and the consolidated 
entity for 2010 and 2011. 

The information provided in this Remuneration Report has been audited as required by section 308(3C) of the Corporations Act. This Remuneration 
Report forms part of the Directors’ Report.

Board Oversight of Remuneration
The Human Resources (HR) Committee has responsibility for reviewing and making recommendations to the Board in relation to director 
and executive remuneration, and executive succession (excluding the role of Group General Manager Global Internal Audit which is addressed 
separately by the Board Audit Committee). The HR Committee specifi cally makes recommendations to the Board on remuneration and 
succession matters related to the CEO, and individual remuneration arrangements for other key executives covered by the Group’s 
Remuneration Policy, the design of signifi cant incentive plans (such as the ANZ Employee Reward Scheme (ANZERS) and the Institutional 
Incentive Plan) and remuneration structures for senior executives and others specifi cally covered by the Remuneration Policy (refer to page 57 
of the Corporate Governance Report for more details about the Committee’s role, and anz.com > About Us > Our Company > Corporate 
Governance > ANZ Human Resources Committee Charter, which details the terms of reference under which the HR Committee operates).

On a number of occasions throughout the year, the HR Committee and management received information from external providers (the 
following advisors were used: Ernst & Young, Hay Group, Freehills, Mercer (Australia) Pty Ltd and PricewaterhouseCoopers). This information 
related to remuneration market data and analysis, remuneration market practice regarding the structure and design of short term incentive 
and long term incentive programs, analysis of legislative requirements in relation to executive remuneration, and interpretation of Australian 
and global remuneration governance and regulatory requirements.

The HR Committee did not receive any recommendations from remuneration consultants during the year in relation to the remuneration 
arrangements of KMP. ANZ employs in house remuneration professionals who analyse and interpret the information received from external 
providers and where recommendations were provided to the Board, these were direct from management. 

The Board’s decisions were made independently using the information provided and having careful regard to ANZ’s position, strategic 
objectives and current requirements.

Non-Executive Directors
Throughout this report specifi c disclosures are provided in relation to the remuneration of the Non-Executive Directors (NEDs) set out in Table 1, 
who fall within the defi nition of KMP of the Company and of the Group.

TABLE 1: NON-EXECUTIVE DIRECTORS

Current Non-Executive Directors

J Morschel

G Clark
P Hay
H Lee
I Macfarlane
D Meiklejohn
A Watkins

Chairman, Independent Non-Executive Director – Appointed Director October 2004; 
Appointed Chairman 1 March 2010
Independent Non-Executive Director – Appointed February 2004
Independent Non-Executive Director – Appointed November 2008
Independent Non-Executive Director – Appointed February 2009
Independent Non-Executive Director – Appointed February 2007
Independent Non-Executive Director – Appointed October 2004
Independent Non-Executive Director – Appointed November 2008

Former Non-Executive Directors

C Goode

J Ellis

Chairman, Independent Non-Executive Director – Appointed Director July 1991; 
Appointed Chairman August 1995; Retired 28 February 2010
Independent Non-Executive Director – Appointed October 1995; Retired 18 December 2009

22

ANZ Annual Report 2011

CEO and Disclosed Executives
Throughout this report specifi c disclosures are provided in relation to the remuneration of both the Chief Executive Offi  cer (CEO) and the 
other current and former executives set out in Table 2 below. The term ‘Disclosed Executives’ is used in this report to refer to these executives 
other than the CEO.

The Disclosed Executives are those direct reports of the CEO with key responsibility for the strategic direction and management of a major 
revenue generating Division or who control material revenue and expenses who fall within the defi nition of KMP of the Company and of the 
Group, and include the fi ve highest paid executives in the Company and the Group (being the fi ve highest paid, relevant Group and Company 
executives who participate in making decisions that aff ect the whole, or a substantial part, of the business of the Company or who have the 
capacity to signifi cantly aff ect the Company’s fi nancial standing).

The Group operates on a divisional structure with Australia, Asia Pacifi c, Europe & America (APEA), Institutional and New Zealand being the 
major operating divisions. 

TABLE 2: CEO AND DISCLOSED EXECUTIVES

Executive Director
M Smith

Current Disclosed Executives
P Chronican
S Elliott
D Hisco
G Hodges
P Marriott
C Page
A Thursby

Former Disclosed Executives

Chief Executive Offi  cer

Chief Executive Offi  cer, Australia – appointed 30 November 2009
Chief Executive Offi  cer, Institutional
Chief Executive Offi  cer, New Zealand – appointed 13 October 2010
Deputy Chief Executive Offi  cer
Chief Financial Offi  cer
Chief Risk Offi  cer
Chief Executive Offi  cer, Asia Pacifi c, Europe & America

J Fagg

Former Chief Executive Offi  cer, New Zealand – stepped down from role due to illness 1 September 2010

1. Non-Executive Director Remuneration

1.1. BOARD POLICY ON REMUNERATION

Table 3 sets out the key principles that underpin the Board’s policy on NED remuneration:

TABLE 3: PRINCIPLES UNDERPINNING THE REMUNERATION POLICY FOR NEDs

Principle

Comment

Aggregate Board and 
Committee fees are within 
the maximum annual 
aggregate limit approved 
by shareholders

Fees are set by reference 
to key considerations

The remuneration structure 
preserves independence 
whilst aligning interests 
of NEDs and shareholders

No retirement benefi ts

The current aggregate fee pool for NEDs of $3.5 million was approved by shareholders at the 2008 Annual 
General Meeting. The annual total of NEDs’ fees, including superannuation contributions, is within this agreed 
limit. NEDs are also eligible for other payments outside the limit such as reimbursement for business related 
expenses, including travel, and retirement benefi ts accrued as at September 2005.

Board and Committee fees are set by reference to a number of relevant considerations including:
  general industry practice and best principles of corporate governance;
  the responsibilities and risks attaching to the role of NED;
  the time commitment expected of the NEDs on Group and Company matters; and
  reference to fees paid to other NEDs of comparable companies.
So that independence and impartiality is maintained, fees are not linked to the performance of the Company 
and NEDs are not eligible to participate in any of the Group’s incentive arrangements. NEDs also have adopted 
Shareholding Guidelines (refer section 1.3).

NEDs do not accrue separate retirement benefi ts in addition to statutory superannuation entitlements. 
(Refer to Table 4 for details of preserved benefi ts for NEDs who participated in the ANZ Directors’ Retirement 
Scheme prior to its closure in 2005).

Remuneration Report

23

REMUNERATION REPORT – FULL (Audited) (continued)

1.2. COMPONENTS OF NON-EXECUTIVE DIRECTOR REMUNERATION

NEDs receive a fee for being a Director of the Board, and additional fees for either chairing or being a member of a committee. The Chairman 
of the Board does not receive additional fees for service on Board Committees.

There has been no increase to the NED fee pool since 2008. 

Based on an independent assessment of the competitiveness of ANZ’s NED remuneration in comparison to other major companies and forecast 
market movements the Board elected to increase NED fees for the 2011 fi nancial year, in order to remain market competitive and to refl ect 
the increased accountability and time commitment of NEDs. For details of remuneration paid to Directors for the years 2010 and 2011, refer to 
Table 6 in this Remuneration Report.

TABLE 4: COMPONENTS OF REMUNERATION FOR NEDS

Elements

Details

Board/Committee fees

2011
Fees per annum are:

Board Chairman Fee

Board NED Base Fee

Committee Fees

Audit

Risk

Human Resources

Governance 

Technology

$775,000

$210,000

Committee 
Chair

$65,000

$57,000

$55,000

$35,000

$35,000

Committee 
Member

$32,500

$30,000

$25,000

$15,000

$15,000

Other fees/benefi ts

Post-employment benefi ts

Work on Special Committees may attract additional fees of an amount considered appropriate 
in the circumstances.

Superannuation contributions are made at a rate of 9% (but only up to the Government’s prescribed 
maximum contributions limit) which satisfi es the Company’s statutory superannuation contributions 
and are not included in the base fee.

The ANZ Directors’ Retirement Scheme was closed eff ective 30 September 2005. Accrued entitlements 
relating to the ANZ Directors’ Retirement Scheme were fi xed at 30 September 2005 and NEDs had the option 
to convert these entitlements into ANZ shares. Such entitlements, either in ANZ shares or cash, will be 
carried forward and transferred to the NED when they retire (including interest accrued at the 30 day bank 
bill rate for cash entitlements).

The accrued entitlements for current NEDs fi xed under the ANZ Directors’ Retirement Scheme as at 
30 September 2005 were as follows:
G Clark  
D Meiklejohn  
J Morschel  

$83,197
$64,781
$60,459

With eff ect from 1 October 2009, ANZ ceased all new purchases under the Directors’ Share Plan (the Plan), 
although existing shares will continue to be held in trust. As shares were purchased from remuneration 
forgone, they were not subject to performance conditions. Participation in the plan was voluntary. Shares 
acquired under the Plan were purchased on market and were subject to a minimum one year restriction, 
during which the shares could not be traded. In the event of serious misconduct, all shares held in trust will 
be forfeited. All costs associated with the Plan are met by the Company.

The Plan was not a performance-based share plan and was not intended as an incentive component of 
NED remuneration.

Directors’ Share Plan

24

ANZ Annual Report 2011

1.3. SHAREHOLDINGS OF NON-EXECUTIVE DIRECTORS 

In recognising that ownership of Company shares aligns Directors’ interests with those of shareholders, Directors adopted Shareholding 
Guidelines in 2005. These guidelines require Directors to accumulate shares, over a fi ve year period from appointment, to the value of 100% 
(200% for the Chairman) of the base annual NED fee and to maintain this shareholding while a Director of ANZ. Directors have agreed that 
where their holding is below this guideline they will direct a minimum of 25% of their fees each year toward achieving this shareholding.

The movement during the reporting period in shareholdings of NEDs (held directly, indirectly and by related parties) is provided below:

TABLE 5: NED SHAREHOLDINGS

Name

Type of shares

Current Non-Executive Directors
J Morschel

G Clark

P Hay4

H Lee

I Macfarlane

D Meiklejohn
A Watkins

Directors' Share Plan
Ordinary shares
Directors' Share Plan
Ordinary shares
Directors' Share Plan
Ordinary shares
Directors' Share Plan
Ordinary shares
Directors' Share Plan
Ordinary shares
CPS2
CPS3

Ordinary shares
Directors' Share Plan
Ordinary shares

Balance as at 
1 Oct 2010

Shares from 
changes during
the year1

Balance as at
30 Sep 20112,3

Balance as at 
report sign-off  
date

7,860
8,042
5,479
10,000
 2,812 
 6,231 
 1,654 
 8,000 
2,574
11,042
500
 – 

16,198
3,419
16,042

 – 
 3,000 
 – 
 – 
 178 
 2,422 
 105 
 – 
 (2,574)
 6,574 
 – 
 1,000 

 – 
 – 
 – 

7,860
11,042
5,479
10,000
2,990
8,653
1,759
8,000
 – 
17,616
500
1,000

16,198
3,419
16,042

 7,860 
 11,042 
 5,479 
 10,000 
 2,990 
 8,653 
 1,759 
 8,000 
 – 
 17,616 
 500 
 1,000 

 16,198 
 3,419 
 16,042 

1   Shares from changes during the year include the net result of any shares purchased/sold or acquired under the Dividend Reinvestment Plan.
2   The following shares (included in the holdings above) were held on behalf of the NEDs (i.e. indirect beneficially held shares) as at 30 September 2011: J Morschel – 11,860; G Clark – 15,479; 

P Hay – 11,369; H Lee – 1,759; I Macfarlane – 19,116; D Meiklejohn – 13,698; A Watkins – 18,419.

3   Total shareholding balance as at 30 September 2011 as a % of base fee: J Morschel – 176%; G Clark – 144%; P Hay – 108%; H Lee – 91%; I Macfarlane – 178%; D Meiklejohn – 151%; A Watkins – 181%. 
The value of shares has been calculated using the closing price on 30 September 2011 of $19.52. The percentage of base fee has been determined by comparing the share value against the current 
base annual NED fee of $210,000.

4  Shareholdings for P Hay excludes 19,855 shares as at 30 September 2011 (2010: 19,855) which are held indirectly where P Hay has no beneficial interest. 

Remuneration Report

25

 
 
 
REMUNERATION REPORT – FULL (Audited) (continued)

1.4. REMUNERATION PAID TO NON-EXECUTIVE DIRECTORS 

Remuneration details of NEDs for 2010 and 2011 are set out below in Table 6.

Overall, there is a decrease in total NED remuneration year on year, largely due to termination benefi ts provided to C Goode and J Ellis on their 
retirement from the Board in the 2010 year.

TABLE 6: NED REMUNERATION FOR 2011 AND 2010

Short-Term 
Employee Benefi ts

Financial
Year

Board fees
$

Committee
fees 
$

Short term
incentive
$

Other
$

Current Non-Executive Directors4

J Morschel (Appointed Director October 2004; 
appointed Chairman March 2010)
Independent Non Executive Director, Chairman

G Clark (Appointed February 2004)
Independent Non-Executive Director

P Hay (Appointed November 2008)
Independent Non-Executive Director

H Lee (Appointed February 2009)
Independent Non-Executive Director

I Macfarlane (Appointed February 2007)
Independent Non-Executive Director

D Meiklejohn (Appointed October 2004)
Independent Non-Executive Director

A Watkins (Appointed November 2008)
Independent Non-Executive Director

Former Non-Executive Directors

C Goode (Appointed Director July 1991; 
appointed Chairman August 1995; retired 
28 February 2010)
Independent Non-Executive Director, Chairman

J Ellis (Appointed October 1995; 
retired 18 December 2009)
Independent Non-Executive Director

Total of all Non-Executive Directors4

2011
2010

2011
2010

2011
2010

2011
2010

2011
2010

2011
2010

2011
2010

775,000
517,917

210,000
200,000

210,000
200,000

210,000
200,000

210,000
200,000

210,000
200,000

210,000
200,000

2010

326,250

2010

2011
2010

43,000

2,035,000
2,087,167

 – 
48,333

90,000
61,000

92,500
76,000

70,000
35,000

104,500
72,000

110,000
106,000

102,500
103,000

 – 

 – 

569,500
501,333

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a

n/a

n/a
n/a

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 1863 
 – 

 – 
 – 

 8,2333 

 8,5463 

 186 
16,779

1   The termination benefits paid to C Goode and J Ellis (in 2010) on their respective retirements from the Board relate to the benefits accrued under the ANZ Director’s Retirement Scheme which 

existed prior to September 2005 and interest on that benefit. For C Goode, shares acquired under the ANZ Director’s Retirement Scheme were transferred on retirement. The price on retirement 
was $22.9507 (based on one day VWAP as at 26 February 2010). For J Ellis, shares acquired under the ANZ Director’s Retirement Scheme were transferred on retirement. The price on retirement 
was $21.3694 (based on one day VWAP as at 18 December 2009).

2   Amounts disclosed for remuneration of Directors exclude insurance premiums paid by the Group in respect of Directors’ and officers’ liability insurance contracts. The total premium, which cannot 
be disclosed because of confidentiality requirements, has not been allocated to the individuals covered by the insurance policy as, based on all available information, the Directors believe that no 
reasonable basis for such allocation exists.

3  For D Meiklejohn, other relates to office space. For C Goode, other relates to gifts on retirement. For J Ellis, other relates to car parking, office space and gifts on retirement.
4   Due to consistency of remuneration structure, the remuneration details of the CEO (who is the only Executive Director) are included in Table 17 with other Disclosed Executives.

26

ANZ Annual Report 2011

 
 
 
 
 
Post- Employment 

Long-Term
Employee Benefi ts

Termination
Benefi ts1

Share-Based 
Payments

Total
$

Super
contributions
$

Long service
leave accrued
during the year
$

775,000
566,250

300,000
261,000

302,500
276,000

280,000
235,000

314,500
272,000

320,186
306,000

312,500
303,000

15,343
14,646

15,343
14,646

15,343
14,646

15,343
14,646

15,343
14,646

15,343
14,646

15,343
14,646

334,483

7,231

51,546

2,604,686
2,605,279

3,615

107,401
113,368

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a

n/a

n/a
n/a

$

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 1,398,845 

 478,333 

 – 
1,877,178

Total amortisation
value of equity
$

Total
Remuneration2
$

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a
n/a

n/a

n/a

n/a
n/a

790,343
580,896

315,343
275,646

317,843
290,646

295,343
249,646

329,843
286,646

335,529
320,646

327,843
317,646

1,740,559

533,494

2,712,087
4,595,825

Remuneration Report

27

 
 
 
REMUNERATION REPORT – FULL (Audited) (continued)

2. CEO and Disclosed Executive Remuneration

2.1. REMUNERATION GUIDING PRINCIPLES

ANZ’s remuneration strategies and initiatives shape the Group’s Remuneration Policy, which is approved by the Board. 

The following principles underpin ANZ’s Remuneration Policy for Executives:
  Focus on creating and enhancing value for all ANZ stakeholders; 
  Emphasis on ‘at risk’ components of total rewards which are designed to encourage behaviour that supports both the long-term fi nancial 
soundness and the risk management framework of ANZ, and delivers superior long-term total shareholder returns; 
  Diff erentiation of individual rewards in line with ANZ’s culture of rewarding for out performance, adherence to standards of behaviour, 
and to risk and compliance policies and processes; and
  The provision of a competitive reward proposition to successfully attract, motivate and retain the highest quality individuals required 
to deliver ANZ’s business and growth strategies.

2.2. PERFORMANCE OF ANZ 

Sustained Company performance over the long-term is a key focus for ANZ. The success of ANZ’s Remuneration Policy in aligning shareholder 
and the CEO and Disclosed Executive rewards is achieved through the clear link between Company performance over time and the benefi ts 
derived by the CEO and Disclosed Executives from the ‘at-risk’ components of their remuneration over the past fi ve years.

TABLE 7: ANZ’S PERFORMANCE 2007 – 2011 

Basic earnings per share (EPS)
NPAT ($m)
Total dividend (cps)
Share price at 30 September ($)
Total shareholder return (12 month %)
Underlying profi t1

2011

208.2
5,355
140
19.52
-12.6
5,652

2010

178.9
4,501
126
23.68
1.9
5,025

2009

131.0
2,943
102
24.39
40.3
3,772

2008

170.4
3,319
136
18.75
-33.5
3,426

2007

224.1
4,180
136
29.70
15.6
3,924

1  Profit has been adjusted to exclude non-core items to arrive at underlying profit, the result for the ongoing business activities of the Group. These adjustments have been determined on a 

consistent basis with those made in prior periods. The adjustments made in arriving at underlying earnings are included in statutory profit, and are therefore subject to audit within the context of 
the Group statutory audit opinion. Underlying profit is not audited, however, the external auditor has informed the Audit Committee that the adjustments are based on the guidelines released by 
the Australian Institute of Company Directors (AICD) and the Financial Services Institute of Australasia (FINSIA), and consistent with prior period adjustments.

Figure 1 compares ANZ’s TSR performance against the median TSR and upper quartile TSR of the LTI comparator group and the S&P/ASX 200 
Banks Accumulation Index (Fin Index) over the 2007 to 2011 measurement period.

FIGURE 1: ANZ 5-YEAR CUMULATIVE TOTAL SHAREHOLDER RETURN PERFORMANCE

e
g
a
t
n
e
c
r
e
P

140

130

120

110

100

90

80

70

60

50

Upper Quartile TSR
Median TSR
Fin Index TSR
ANZ TSR

6
0
p
e
S

7
0
r
a
M

7
0
p
e
S

8
0
r
a
M

8
0
p
e
S

9
0
r
a
M

9
0
p
e
S

0
1
r
a
M

0
1
p
e
S

1
1
r
a
M

1
1
p
e
S

Performance period

Note that from 31 May 2010 onwards, ANZ’s TSR was ranked at the 75th percentile of its comparator group. This has resulted in the convergence 
of ANZ’s TSR and the 75th percentile TSR lines since 31 May 2010.

28

ANZ Annual Report 2011

 
 
 
 
 
 
 
 
 
 
 
FIGURE 2: ANZ – UNDERLYING PROFIT1 & AVERAGE STI PAYMENTS ($ MILLION) 

,

5
6
5
2

,

5
0
2
5

,

3
9
2
4

,

3
4
2
6

,

3
7
7
2

X
,
X
X
X

% of target STI paid
to the CEO and 
Disclosed Executives

110%

76%

106%

137%

110%

07

08

09

10

11

Underlying Profit ($milion)1

Average STI payments against targets

Target STI

Figure 2 illustrates the relationship between the average actual STI payments against 
target and the Group’s performance measured using underlying profi t over the last 
5 years. The average STI payments for each year are based on those executives (including 
the CEO) disclosed in each relevant reporting period. We use a balanced scorecard 
approach to determine annual STI outcomes, meaning factors other than just underlying 
profi t outcomes can infl uence the STI awarded in a particular year. As illustrated in the 
chart, the average STI payments are generally in alignment with the underlying profi t 
trend, however, for 2011, while underlying profi t has increased the Board determined 
that based on the overall Company performance against the balanced scorecard of 
measures, the average percentage of STI payment paid against target would be less 
than in prior years. This demonstrates a strong correlation between overall performance 
and reward.

1   Profit has been adjusted to exclude non-core items to arrive at underlying profit, the result for the ongoing business 
activities of the Group. These adjustments have been determined on a consistent basis with those made in prior 
periods. The adjustments made in arriving at underlying earnings are included in statutory profit, and are therefore 
subject to audit within the context of the Group statutory audit opinion. Underlying profit is not audited, however, 
the external auditor has informed the Audit Committee that the adjustments are based on the guidelines released by 
the Australian Institute of Company Directors (AICD) and the Financial Services Institute of Australasia (FINSIA), and 
consistent with prior period adjustments.

150

125

100

75

2.3. REMUNERATION STRUCTURE OVERVIEW

The key aspects of ANZ’s remuneration strategy for Disclosed Executives (including the CEO) are set out below:

REMUNERATION OBJECTIVES

Shareholder 
value creation

Emphasis on ‘at risk’ 
components

Reward diff erentiation to 
drive out-performance

Attract, motivate 
and retain talent

Pay for performance 

Total target remuneration set by reference 
to geographic market

Fixed

At risk

Fixed remuneration

Short Term Incentive (STI)

Long Term Incentive (LTI)

Fixed remuneration is set based on fi nancial 
services market/internal relativities 
refl ecting: responsibilities, performance, 
qualifi cations, experience and location

STI targets are linked to the 
performance targets of the Group, 
Division and Individual using a 
balanced scorecard approach

LTI Targets are linked to relative 
TSR over the longer term

The Group’s Remuneration Policy promotes a strong focus on key performance measures that align executive short and long term reward with 
shareholder returns. 

Remuneration Report

29

REMUNERATION REPORT – FULL (Audited) (continued)

2.4. REMUNERATION COMPONENTS

The Board aims to achieve a balance between fi xed and at-risk components of remuneration that refl ects market conditions for each seniority level.

The relative proportion of fi xed and at-risk remuneration is as set out below:

TABLE 8: ANNUAL TOTAL REWARD MIX PERCENTAGE (% BASED ON AT TARGET LEVELS OF PERFORMANCE)

CEO
Disclosed Executives

2.5. CEO REMUNERATION

The CEO is the only Executive Director at ANZ.

Fixed

Fixed remuneration

33%
37%

At Risk

STI

33%
44%

LTI

33%
19%

The components of the CEO’s remuneration package are substantially the same as other Disclosed Executives. However, there are some diff erences 
in the quantum, delivery and timing of the CEO’s arrangements. In the interests of clarity and in order to ensure a thorough understanding of the 
arrangements that are in place for the CEO, the following table provides a summary of these arrangements as well as cross references to other 
sections of the report where these arrangements are outlined in further detail.

Details

Summary

Fixed remuneration

This is the only ‘guaranteed’ component of the CEO’s remuneration package.

The level of fi xed pay for the CEO was increased from $3 million to $3.15 million in October 2010 and this was the 
fi rst increase since the CEO’s commencement in October 2007. 

The Board determined that based on fi xed remuneration remaining unchanged since commencement, and the 
importance of rewarding the CEO commensurate with his peers, it was appropriate to provide a fi xed pay increase 
of 5%.

The CEO’s fi xed pay will remain unchanged at $3.15 million for the year commencing 1 October 2011.

Short-Term Incentives
(STI)

The CEO has an annual opportunity to receive an incentive payment equivalent to the value of his fi xed remuneration, 
i.e. $3.15 million. The actual amount paid can increase or decrease from this number dependent on his performance 
as CEO and the performance of the organisation as a whole. Specifi cally, if, in the Board’s view the CEO has out-
performed and exceeded his targets, the Board may exercise its discretion to increase his STI beyond his target payment.

The actual short term incentive paid in November 2010 which related to the 2010 year, was $4.75 million of which 
$2.25 million was deferred (half deferred for one year and the other half deferred for two years). The Board assessed 
the CEO’s performance against his 2010 scorecard as exceeding his objectives.

The Board approved the CEO’s 2011 balanced scorecard at the start of the year and then assessed his performance 
against these objectives at the end of the 2011 year to determine the appropriate incentive (relative to target). As per 
the HR Committee Charter, robust performance measures and targets for the CEO that encourage superior long-term 
performance and ethical behaviour are recommended by the HR Committee to the full Board.

The key objectives for 2011 included a number of quantitative and qualitative measures, which included (but were 
not limited to) fi nancial goals, customer satisfaction, risk management, progress towards long-term strategic goals, 
strengthening the management bench, and people/culture measures.

These measures were selected as the Board’s view was that they best represented alignment to the achievement 
of ANZ’s short and long term strategic goals through a balanced approach taking into consideration impacts on 
the fi nancials, customer, employees, processes and risk management. A balanced scorecard is used as it provides 
a framework where a combination of metrics can be applied to ensure a broad strategic focus on performance rather 
than just having a focus on short-term activities. 

The method of assessment to determine the outcomes against each measure involved an independent review and 
endorsement by the Chief Risk Offi  cer (CRO) and Chief Financial Offi  cer (CFO), followed by review and endorsement 
by the HR Committee to the Board.

The method of assessment used to measure performance has been adopted to ensure validation from a risk management 
and fi nancial performance perspective, along with independent input and recommendation from the HR Committee 
to the Board for approval.

Based on the Board’s assessment, the STI payment for the CEO for the 2011 year will be $3.3 million with $1.75 million 
paid in cash and the balance ($1.55 million) awarded as deferred shares. Half the deferred shares will be restricted for 
one year and half for two years.

30

ANZ Annual Report 2011

2.5. CEO REMUNERATION (CONTINUED)

Details

Summary

Special equity 
allocation

Long Term Incentives 
(LTI)

Purpose

In 2008 the Board reviewed the contract and retention arrangements of the CEO to ensure that they continued to 
be market competitive. Following this review, the Board considered it reasonable and appropriate to grant the CEO 
700,000 options. This resolution was approved by shareholders at the 2008 AGM and the options were granted on 
18 December 2008. 

These options will be available for exercise from the date of vesting, 18 December 2011, with the option exercise price 
being equal to the market value of ANZ shares at the date they were granted i.e. $14.18 per share. Upon exercise, each 
option entitles the CEO to one ordinary ANZ share. At grant the options were independently valued at $2.27 each i.e. a 
total value of $1.589 million. The value at vesting date will be based on the amount by which the market price exceeds 
the exercise price multiplied by the total number of options.

The LTI arrangements are designed to link a signifi cant portion of remuneration to shareholder interests by ensuring 
rewards are commensurate with shareholder return from their investment.

Type of equity awarded LTI is delivered to the CEO as performance rights. A performance right is a right to acquire a share at nil cost, subject to 
meeting time and performance hurdles. Upon exercise, each performance right entitles the CEO to one ordinary share.

Time restrictions

Performance rights awarded to the CEO will be tested once only against the performance hurdle at the end of three 
years. A three year time based hurdle provides a reasonable period to align CEO reward with shareholder return and 
also acts as a retention vehicle to motivate and retain the CEO. If the performance rights do not achieve the required 
performance hurdle they are forfeited at that time. Subject to the performance hurdle being met, the CEO then has a 
one year exercise period.

Performance hurdle

The performance rights granted to the CEO have a single long-term performance measure.

The performance rights are designed to reward the CEO if the Company’s TSR is at or above the median TSR of a group 
of peer companies over a three year period. TSR represents the change in the value of a share plus the value of reinvested 
dividends paid. TSR was chosen as the most appropriate comparative measure as it focuses on the delivery of shareholder 
value and is a well understood and tested mechanism to measure performance.

Vesting schedule

The proportion of performance rights that become exercisable will depend upon the TSR achieved by ANZ relative to 
the companies in the comparator group (shown below) at the end of the three year period.

An averaging calculation is used for TSR over a 90 day period for start and end values in order to reduce the impact of 
share price volatility. To ensure an independent TSR measurement, ANZ engages the services of an external organisation 
(Mercer (Australia) Pty Ltd) to calculate ANZ’s performance against the TSR hurdle. Performance equal to the median 
of the comparator group will result in half of the performance rights vesting. Achieving TSR above the median will result 
in further performance rights vesting, increasing on a straight line basis until ANZ’s TSR equals or exceeds the 75th 
percentile of the comparator group at which time all the performance rights vest. Where ANZ’s performance falls 
between two of the comparators, TSR is measured on a pro-rata basis.

Comparator group

Due to the merger of AMP Limited and AXA Asia Pacifi c Holdings Limited on 31 March 2011 and in accordance with 
the specifi c terms of the grant, the Board approved the following changes to the LTI comparator group against which 
ANZ’s TSR performance is measured.

For existing grants which are still subject to performance testing the comparator group has been reduced to eight 
companies, as below, i.e. AXA Asia Pacifi c Holdings Limited has been removed entirely:
  AMP Limited  
  Commonwealth Bank of Australia Limited 
  Insurance Australia Group Limited 
  Macquarie Bank Limited  

 National Australia Bank Limited
 QBE Insurance Group Limited 
 Suncorp-Metway Limited
 Westpac Banking Corporation Limited

For 2011 LTI awards and any subsequent LTI awards, the Board approved that ASX Limited be added to the 
comparator group. 

Remuneration Report

31

REMUNERATION REPORT – FULL (Audited) (continued)

Long Term Incentives 
(LTI) – grants covering 
fi rst 3 years 
(2007 – 2009)

Three tranches of performance rights were provided to the CEO in December 2007, each to a maximum value of 
$3 million, covering his fi rst three years in the role. Each tranche is to be tested based on ANZ’s relative TSR against the 
comparator group. The fi rst tranche was tested after three years and as a result of performance testing (a result of 
90.27%) 258,620 performance rights vested on 19 December 2010. The value at vesting was $6.117 million (based on the 
one day VWAP of $23.6535 per share), and they were subsequently exercised during the year. The other two tranches will 
be tested in December 2011 and December 2012 respectively. No retesting is available. The CEO will only receive a 
benefi t from the second and third tranches if the performance hurdles are met.

Long Term Incentives 
(LTI) – 2010

At the 2010 Annual General Meeting shareholders approved an LTI grant of performance rights to the CEO equivalent to 
100% of his 2010 Fixed Pay, being $3 million. This equated to a total of 253,164 performance rights, at an allocation value 
of $11.85 per right, which will be subject to testing against the relative TSR hurdle after three years, i.e. December 2013. 

The Board recommended the LTI grant, having regard to the need to motivate the CEO, and in the best interests of the 
Company and its shareholders as the grant strengthens the alignment of the CEO’s interests with shareholders over the 
next three years.

Long Term Incentives 
(LTI) – 2011

For 2011, it is proposed to allocate $3.15 million (100% of fi xed pay) LTI to be delivered as performance rights which 
will be subject to testing against the relative TSR hurdle after three years, i.e. December 2014, subject to shareholder 
approval at the 2011 Annual General Meeting.

Sign-on award

Cessation of 
employment provisions

In addition to his standard remuneration arrangements, the CEO was provided with additional equity as part of his 
original sign-on arrangements to recognise remuneration forgone from his previous employer in order to join ANZ. 
The CEO was off ered $9 million on his commencement which he elected to take as deferred shares, with one third of 
the award vesting in each of October 2008, 2009 and 2010 respectively. The sign-on award equated to a total of 330,033 
ANZ shares at the time of grant when the share price was $27.2751.

Given the purpose of the sign-on award for the CEO was to compensate him for remuneration forgone, the ANZ deferred 
shares were not subject to any performance hurdles. The allocation of deferred shares does, however, strengthen the 
alignment of the CEO’s interests with shareholders.

On 2 October 2008, 110,011 of those shares became available to the CEO. However, the nominal value of the shares 
had declined from the original grant value of $3 million to $2.097 million on 2 October 2008 (based on the one day 
VWAP of $19.0610 per share). The second tranche vested on 2 October 2009 and, based on the one day VWAP of 
$23.5600 per share, the value at vesting was $2.592 million. The fi nal tranche vested on 2 October 2010 and, based on 
the one day VWAP of $23.5385 per share on 1 October 2010 (2 October 2010 was a non-trading day); the value at vesting 
was $2.589 million. 

The provisions that apply in the case of cessation of employment are detailed in Section 3.1 CEO’s Contract Terms. 

2.6. DISCLOSED EXECUTIVE REMUNERATION
The reward structure for Disclosed Executives is as detailed below. The only exception is the Chief Risk Offi  cer (CRO) whose remuneration 
arrangements have been structured diff erently to preserve the independence of this role and to minimise any confl icts of interest to carry 
out the risk control function across the organisation. 

The CRO’s role has a greater weighting on fi xed pay with more limited leverage for individual performance and none (either positive or negative) 
for Group performance. In 2010, LTI awards were delivered as unhurdled deferred shares and in 2011 (and beyond) will be delivered as 
unhurdled deferred share rights, both with a three year time based hurdle. The Company’s relative TSR performance hurdle is not associated 
with the LTI award to ensure greater impartiality and independence of this role.

2.6.1. FIXED REMUNERATION

The fi xed remuneration amount is expressed as a total dollar amount which can be taken as cash salary, 9% superannuation contributions, 
and other nominated benefi ts (e.g. novated car lease).

Fixed remuneration at ANZ is reviewed annually. ANZ sets remuneration ranges with a midpoint targeted to the local market median being 
paid in the fi nancial services industry in the relevant global markets in which ANZ operates and based on internal relativities refl ecting 
responsibilities, performance, qualifi cations, experience and location.

The fi nancial services market is considered the appropriate market as this is the key pool of sourcing talent for ANZ, consisting of companies 
operating in a similar geographic environment to ANZ. This market consists of companies where key talent may be lost to and therefore 
competitive remuneration against these companies is appropriate.

32

ANZ Annual Report 2011

2.6.2. VARIABLE REMUNERATION

Variable remuneration forms a signifi cant part of Disclosed Executives’ potential remuneration, providing at risk components that are designed 
to drive performance in the short, medium and long-term. The term ‘variable remuneration’ within ANZ covers both the STI and LTI arrangements.

2.6.3. SHORT TERM INCENTIVES (STI)

Details of the STI arrangements for Disclosed Executives are provided in Table 9 below:

TABLE 9: SUMMARY OF STI ARRANGEMENTS

Purpose

The STI arrangements support ANZ’s strategic objectives by providing rewards that are signifi cantly diff erentiated 
on the basis of achievement against annual performance targets.

ANZ’s Employee Reward Scheme (ANZERS) structure is reviewed by the HR Committee and approved by the Board. 
The size of the overall pool is determined by the Board and is based on an assessment of the balanced scorecard 
of measures of the Group, with this pool then distributed between the diff erent Divisions based on their relative 
performance against a balanced scorecard of quantitative and qualitative measures.

Performance targets

The STI targets are set to ensure appropriate focus on achievement of ANZ, Division and individual performance 
aligned with ANZ’s overall strategy.

Individual performance objectives for Disclosed Executives are based on a number of qualitative and quantitative 
measures which may include:
  Financial measures including economic profi t, revenue growth, EPS growth, capital, liquidity and operating costs, 
as these are the measures that refl ect shareholder returns;
  Customer measures including customer satisfaction and market share;
  Process measures including process improvements and cost benefi ts; and risk management, audit and compliance 
measures/standards, in light of operational excellence objectives; and
  People measures including employee engagement, diversity targets and corporate responsibility.
Targets are set considering prior year performance, industry standards and ANZ’s growth agenda.

The specifi c targets and features relating to all these qualitative and quantitative measures have not been provided 
in detail due to their commercial sensitivity.

The performance and achievements of relevant Disclosed Executives against these objectives is reviewed at the 
end of the year by the CEO, taking into consideration input on each individual’s risk management from the CRO 
and input on the fi nancial performance of all key divisions from the CFO. Preliminary and fi nal review is completed 
by the HR Committee and fi nal outcomes are approved by the Board.

The method of assessment used to measure performance has been adopted to ensure validation from a risk 
management and fi nancial performance perspective, along with independent input and recommendation from 
the HR Committee to the Board for approval.

Determining STI pools

The 2011 target STI award level for Disclosed Executives (excluding the CEO) is 120% of fi xed remuneration.

Rewarding performance The STI program and the targets that are set have been designed to motivate and reward superior performance. 
The size of the actual STI payment made at the end of each fi nancial year to individuals will be determined based 
on performance as detailed above as determined by the Board, and provided that there have been no inappropriate 
behaviour or risk/compliance/audit breaches.

Within the overall incentive pool approved by the Board, Disclosed Executives who out-perform relative to their peers 
and signifi cantly exceed targets may be rewarded with an STI award which is signifi cantly higher than their target STI. 
Conversely, the weaker performers relative to their peers may not be eligible to receive any STI award.

Remuneration Report

33

REMUNERATION REPORT – FULL (Audited) (continued)

Mandatory deferral

Mandatory deferral of a portion of the STI places an increased emphasis on having a variable structure that is 
fl exible, continues to be performance linked, has signifi cant retention elements and motivates Disclosed Executives 
to drive continued performance over the longer term.

Since 2008, the following tiered STI deferral approach has applied to Disclosed Executives:
  STI up to the threshold (currently $200,000) paid in cash
  25% of STI amounts above the threshold deferred in ANZ equity for one year
  25% of STI amounts above the threshold deferred in ANZ equity for two years
  The balance (i.e. 50%) of STI amounts above the threshold is paid as cash1.
The deferred component of bonuses paid in relation to the 2011 year is delivered as ANZ deferred shares 
or deferred share rights2. In previous years most Disclosed Executives had the choice to receive the deferred 
component as either shares or a mix of shares and options – this choice was removed in 2010. 

As the incentive amount has already been earned, there are no further performance measures attached to the 
shares or share rights (and options from previous years). 

Cessation of
employment provisions

The provisions that apply in the case of cessation of employment are detailed in Section 3.2 Disclosed Executive’s 
Contract Terms.

Conditions of grant

The conditions under which STI deferred shares and STI deferred share rights are granted are approved by the 
Board in accordance with the rules of the ANZ Employee Share Acquisition Plan and the ANZ Share Option Plan.

1   Disclosed Executives are able to elect to take any cash bonus amounts they may be awarded as cash and/or superannuation.
2 

In 2010, J Fagg and in 2011, D Hisco received share rights rather than shares due to taxation regulations in New Zealand. A share right effectively provides a right in the future to acquire a share 
in ANZ at nil cost to the employee. 

2.6.4. LONG TERM INCENTIVES (LTI)
Details of the LTI arrangements for Disclosed Executives are provided in Table 10 below:

TABLE 10: SUMMARY OF LTI ARRANGEMENTS

Purpose

The LTI arrangements are designed to link a signifi cant portion of remuneration to shareholder interests by ensuring 
rewards are commensurate with shareholder return from their investment.

LTI arrangements for Disclosed Executives (excluding the CRO)

Type of equity awarded LTI is delivered to Disclosed Executives as 100% performance rights (apart from the CRO who receives unhurdled deferred 

share rights as detailed below). A performance right is a right to acquire a share at nil cost, subject to meeting time and 
performance hurdles. Upon exercise, each performance right entitles the Disclosed Executive to one ordinary share.

The future grant value may range from zero to an undefi ned amount depending on the share price at the time of exercise.

Time restrictions

The time restrictions are the same as detailed for the CEO under Section 2.5 CEO LTI Arrangements, page 31, excluding 
the exercise period which is two years.

Performance hurdle, 
vesting schedule and 
comparator group

Size of LTI grants

The performance hurdle, vesting schedule and comparator group for Disclosed Executives are the same as detailed 
for the CEO under Section 2.5 CEO LTI Arrangements, page 31.

The size of individual LTI grants for Disclosed Executives is determined by reference to market practice, an individual’s 
level of responsibility, their performance and the assessed potential of the Disclosed Executive. The target LTI for 
Disclosed Executives is around 50% of fi xed remuneration. Disclosed Executives are advised of the dollar value of 
their LTI grant, which is then converted into a number of performance rights based on an independent valuation. 
Refer to section 2.11 for further details on the valuation approach and inputs.

LTI allocations are made annually after the annual performance and remuneration review which occurs in October. 
The following example uses the November 2010 allocation value.

Example: 
Disclosed Executive granted LTI value of $500,000
Approved allocation valuation is $11.96 per performance right
(independently valued by external advisors) 
$500,000 / $11.96 = 41,806 performance rights

34

ANZ Annual Report 2011

Cessation of 
employment provisions

The provisions that apply in the case of cessation of employment are detailed in Section 3.2 Disclosed Executives’ 
Contract Terms. 

Conditions of grant

The conditions under which performance rights are granted are approved by the Board in accordance with the 
rules of the ANZ Share Option Plan.

LTI arrangements for the CRO

Deferred Shares (2010)

The CRO is the only Disclosed Executive to receive deferred shares as LTI.

Deferred share rights 
(2011) 

The deferred shares are subject to a time-based vesting hurdle of three years, during which time they are held 
in trust. The value used to determine the number of LTI deferred shares to be allocated is based on the volume 
weighted average price of the shares traded on the ASX in the week leading up to and including the date of grant.

The CRO is the only Disclosed Executive to receive deferred share rights as LTI.

Deferred share rights are subject to a time-based vesting hurdle of three years, during which time they are held in 
trust. Upon vesting, there is a two year exercise period after which time they will lapse if they have not been exercised.

The value used to determine the number of LTI deferred share rights to be allocated is based on an independent 
valuation, as detailed in Section 2.11.

Cessation of 
employment provisions

The provisions that apply in the case of cessation of employment are detailed in Section 3.2 Disclosed Executives’ 
Contract Terms. 

Conditions of grant

The conditions under which LTI deferred shares and LTI deferred share rights are granted are approved by the Board 
in accordance with the rules of the ANZ Employee Share Acquisition Plan and the ANZ Share Option Plan.

2.7. CLAWBACK 

The Board has on-going and absolute discretion to adjust 
performance-based components of remuneration (including 
previously deferred equity) downwards, or to zero at any time, 
including after the grant of such remuneration, where the Board 
considers such an adjustment is necessary to protect the fi nancial 
soundness of ANZ or to meet unexpected or unknown regulatory 
requirements, or if the Board subsequently considers that having 
regard to information which has come to light after the grant of 
deferred equity, the deferred equity was not justifi ed.

Prior to releasing deferred equity, the Board considers whether 
any downward adjustment should be made.

2.8. HEDGING AND MARGIN LENDING PROHIBITION

As specifi ed in the ANZ Securities Trading Policy, equity allocated 
under ANZ incentive schemes must remain at risk until fully vested
(in the case of deferred shares) or exercisable (in the case of options, 
deferred share rights or performance rights). As such, it is a condition 
of grant that no schemes are entered into that specifi cally protects 
the unvested value of shares, options, deferred share rights or 
performance rights allocated. Doing so would constitute a breach 
of the grant conditions and would result in the forfeiture of the 
relevant shares, options, deferred share rights or performance rights.

ANZ also prohibits the CEO and Disclosed Executives providing 
ANZ securities in connection with a margin loan or similar fi nancing 
arrangements under which they may be subject to a call.

To monitor adherence to this policy, ANZ’s CEO and Disclosed 
Executives are required to sign an annual declaration stating that 
they and their closely related parties have not entered into (and 
are not currently involved in) any schemes to protect the value of 
their interests in any unvested ANZ securities. Based on the 2011 
declarations, ANZ can advise that the CEO and Disclosed Executives 
are fully compliant with this policy.

2.9. SHAREHOLDING GUIDELINES

The CEO and Disclosed Executives are expected to accumulate 
ANZ shares over a fi ve year period, to the value of 200% of their 
fi xed remuneration and to maintain this shareholding while an 
executive of ANZ. New Disclosed Executives are expected to 
accumulate the required holdings within fi ve years of appointment.

Shareholdings for this purpose include all vested and allocated 
but unvested equity which is not subject to performance hurdles.

The CEO and all Disclosed Executives have met or, if less than 
fi ve years tenure, are on track to meet their minimum shareholding 
guidelines requirement.

Remuneration Report

35

REMUNERATION REPORT – FULL (Audited) (continued)

2.10. EQUITY GRANTED AS REMUNERATION

Details of deferred shares, options, deferred share rights and performance rights granted to the CEO and Disclosed Executives during the 2011 
year are set out in Table 11 below.

All shares underpinning equity awards may be purchased on market, or be newly issued shares or a combination of both. For the 2010 grants, 
STI deferred shares were purchased on market and LTI deferred shares were newly issued shares. For STI deferred share rights, STI deferred 
options and LTI performance rights, the approach to satisfy awards will be determined closer to the time of vesting. 

TABLE 11: DEFERRED SHARES, DEFERRED SHARE RIGHTS, OPTIONS AND PERFORMANCE RIGHTS GRANTED AS REMUNERATION DURING 2011

Name

Type of Equity

Number 
granted

Grant date

Vesting date

Date of
 option/right 
expiry

Option 
exercise price
$

Equity
fair value3 
$

CEO and Current Disclosed Executives 
M Smith

P Chronican

S Elliott

D Hisco

G Hodges

P Marriott

C Page

A Thursby

STI deferred shares1
STI deferred shares1
LTI performance rights2
STI deferred shares1
STI deferred shares1
LTI performance rights2
STI deferred shares1
STI deferred shares1
STI deferred options1
STI deferred options1
LTI performance rights2
STI deferred share rights1
STI deferred share rights1
LTI performance rights2
STI deferred shares1
STI deferred shares1
LTI performance rights2
STI deferred shares1
STI deferred shares1
LTI performance rights2
STI deferred shares1
STI deferred shares1
LTI deferred shares2
STI deferred shares1
STI deferred shares1
LTI performance rights2

47,448
47,448
253,164
12,653
12,652
54,347
12,126
12,125
69,238
69,238
45,986
8,480
8,903
33,444
9,911
9,911
41,806
9,911
9,911
41,806
11,809
11,809
17,924
24,251
24,251
45,986

12-Nov-10
12-Nov-10
17-Dec-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10

12-Nov-11
12-Nov-12
17-Dec-13
12-Nov-11
12-Nov-12
12-Nov-13
12-Nov-11
12-Nov-12
12-Nov-11
12-Nov-12
12-Nov-13
12-Nov-11
12-Nov-12
12-Nov-13
12-Nov-11
12-Nov-12
12-Nov-13
12-Nov-11
12-Nov-12
12-Nov-13
12-Nov-11
12-Nov-12
12-Nov-13
12-Nov-11
12-Nov-12
12-Nov-13

–
–
16-Dec-14
–
–
11-Nov-15
–
–
11-Nov-15
11-Nov-15
11-Nov-15
11-Nov-15
11-Nov-15
11-Nov-15
–
–
11-Nov-15
–
–
11-Nov-15
–
–
–
–
–
11-Nov-15

–
–
0.00
–
–
0.00
–
–
23.71
23.71
0.00
0.00
0.00
0.00
–
–
0.00
–
–
0.00
–
–
–
–
–
0.00

23.32
23.32
11.85
23.32
23.32
11.96
23.32
23.32
3.96
4.20
11.96
22.11
21.06
11.96
23.32
23.32
11.96
23.32
23.32
11.96
23.32
23.32
23.32
23.32
23.32
11.96

1   The CEO and Disclosed Executives had a proportion of their STI amounts deferred as equity. The Board determined the deferred amount for the CEO. Refer to Table 9 for further details of the 

mandatory deferral arrangements for the Disclosed Executives and Table 12 for details of the valuation methodology, inputs and fair value.

2   The 2010 LTI grants for the CEO and Disclosed Executives were delivered as performance rights excluding for the CRO which was delivered as deferred shares. Refer to section 2.5 and Table 10 

for further details of the LTI grant and Table 12 for details of the valuation, inputs and fair value. 

3   The maximum value at the time of the grant is determined by multiplying the number granted by the fair value of the equity instruments. The minimum value of the grants, if the applicable 

conditions are not met at vesting date, is nil. 

36

ANZ Annual Report 2011

 
 
 
 
 
 
 
 
 
 
 
 
2.11. EQUITY VALUATIONS

ANZ engages two external experts (Mercer (Australia) Pty Ltd and PricewaterhouseCoopers) to independently value any required options, 
deferred share rights and performance rights, taking into account factors including the performance conditions, share price volatility, life of 
instrument, dividend yield and share price at grant date. These are then audited by KPMG and ANZ Global Internal Audit, and the higher of 
the two values passing audit is then approved by the HR Committee as the allocation and/or expensing/disclosure value. The following table 
provides details of the valuations of the various equity instruments issued during the year:

TABLE 12: EQUITY VALUATION INPUTS

Recipients

Type of Equity

Executives
Executives
Executives
Executives
Executives
CEO

STI deferred options
STI deferred options
STI deferred share rights
STI deferred share rights
LTI performance rights
LTI performance rights

Grant date

12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
17-Dec-10

Equity
fair 
value
($)

Share 
closing price 
at grant
($)

ANZ 
expected 
volatility
(%)

Equity
term 
(years)

Vesting 
period 
(years)

Expected 
life 
(years)

Expected 
dividend 
yield
(%)

Risk free 
interest rate
(%)

3.96
4.20
22.11
21.06
11.96
11.85

23.22
23.22
23.22
23.22
23.22
23.59

30
30
30
30
30
30

5
5
5
5
5
4

1
2
1
2
3
3

3
3.5
1
2
3
3

5.00
5.00
5.00
5.00
5.00
5.00

5.04
5.11
4.70
4.97
5.04
5.15

Remuneration Report

37

REMUNERATION REPORT – FULL (Audited) (continued)

2.12. EQUITY VESTED/EXERCISED/LAPSED DURING 2011
Details of the number and value of deferred shares, options, deferred share rights and performance rights granted to the CEO and Disclosed 
Executives in prior years which vested, were exercised or which lapsed during the 2011 year are set out in the table below:

TABLE 13: EQUITY VESTED/EXERCISED/LAPSED DURING 2011 

Vested

Lapsed

Exercised

Name

Type of Equity

Number 
granted

Grant 
date

First date 
exercisable

Date 

of expiry Number %

Value1

$ Number %

Value1

$ Number %

Vested and 
exercisable 
as at 30 Sep 
2011

Value1
$

Unexer
-cisable 
as at 
30 Sep 
2011

CEO and Current Disclosed Executives 
M Smith2

Sign-on shares
STI deferred shares
LTI performance rights

110,011 19-Dec-07

2-Oct-10
46,053 13-Nov-09 13-Nov-10

 –  110,011 100  2,589,494 
46,053 100  1,074,274 
 – 
258,620 19-Dec-07 19-Dec-10 19-Dec-11 258,620 100 6,117,268

P Chronican

S Elliott

D Hisco3

Other deferred shares
STI deferred shares
STI deferred options
STI deferred shares
Hurdled options
Hurdled options
Hurdled options
LTI performance rights
LTI performance rights

G Hodges4 STI deferred shares

Hurdled options
Hurdled options
STI deferred options
STI deferred share rights
LTI performance rights

P Marriott5 STI deferred shares
STI deferred shares
Hurdled options
Hurdled options
STI deferred options
LTI performance rights
STI deferred shares

C Page
A Thursby6 Other deferred shares

STI deferred shares
STI deferred shares
STI deferred options
LTI performance rights

 – 

 – 

 – 

 – 

 – 

 – 

 – 

5-Nov-03

11-Jun-09

5-Nov-04
24-Oct-06
30-Oct-07

5-Nov-07
25-Oct-09
31-Oct-10
7,237 13-Nov-09 13-Nov-10

 – 
7,530
11-Jun-11
1,096 13-Nov-09 13-Nov-10
 – 
5,307 13-Nov-09 13-Nov-10 12-Nov-14
5,866 13-Nov-09 13-Nov-10
 – 
11,217
4-Nov-10
5-Nov-06
10,759 11-May-04 11-May-07 10-May-11
4-Nov-11
10,530
24-Oct-11
16,302
30-Oct-12
25,462
–
24,591 11-May-04 11-May-07 10-May-11
5-Nov-07
4-Nov-11
60,000
31-Oct-10
30-Oct-13
33,869
31-Oct-10
30-Oct-13
5,663
30-Oct-12
31-Oct-10
57,870
 – 
3,637
31-Oct-10
 – 
7,127 13-Nov-09 13-Nov-10
69,263 11-May-04 11-May-07 10-May-11
5-Nov-07
4-Nov-11
67,600
30-Oct-13
31-Oct-10
24,192
30-Oct-12
57,870
31-Oct-10
 – 
15,351 13-Nov-09 13-Nov-10
 – 
62,735 28-Aug-08 28-Aug-11
 – 
12,369
31-Oct-10
26,316 13-Nov-09 13-Nov-10
 – 
30-Oct-13
31-Oct-10
82,254
30-Oct-12
31-Oct-10
46,296

5-Nov-04
31-Oct-08
31-Oct-08
30-Oct-07
31-Oct-08

5-Nov-04
31-Oct-08
30-Oct-07

31-Oct-08
30-Oct-07

31-Oct-08

–
5,400

7,530 100  162,464 
 25,566 
1,096 100
2,796
5,307 100
5,866 100  136,836 
–
–
–
–
–
–
4,064
9
948
–
–
–
634,134
25,462 100
7,237 100  168,817 
–
–
23,149
9
261,641
33,869 100
141,038
5,663 100
57,870 100 1,441,258
3,637 100
 90,580 
7,127 100  166,251 
–
–
26,081
9
24,192 100
186,886
57,870 100 1,441,258
15,351 100  358,091 
62,735 100  1,249,537 
12,369 100  308,051 
26,316 100  613,871 
82,254 100
635,420
46,296 100 1,153,007

–
6,084

 – 
 – 
 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 (110,011)
 (46,053)
 (258,620)

 100   2,646,898 
 100   1,115,206 
 100  6,386,285

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 (11,217)
 (10,759)
 – 
 (16,302)
 (25,462)
 – 
 (24,591)
 (19,200)
 (33,869)
 – 
 (57,870)
 – 
 – 
 (69,263)
–
 – 
 (57,870)
 (15,351)
 – 
 – 
 – 
 – 
 (46,296)

 – 
 – 
 – 
 – 
 100 
 100 
 – 
 100 
 100 
 – 
 100 
 32 
 100 
 – 

 – 
 – 
–
 – 
84,197
65,957
 – 
395,865
618,299
 – 
168,109
84,023
266,759
 – 
 100  1,405,269
 – 
 – 
424,610
–
 – 
 100  1,405,269
 327,455 
 100 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 100  1,124,215

 – 
 – 
 100 
 – 
 – 

 – 
 – 
 – 

 – 

7,530
1,096
 5,307 
5,866
 – 
 – 
 10,003 
 – 
 – 
7,237
 – 
 5,400 
 – 
 5,663 
 – 
3,637
7,127
 – 
 64,220 
 24,192 
 – 
 – 
62,735
12,369
26,316
 82,254 
 – 

 – 
 – 
 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 527 
 – 
 – 
 – 
 – 
 3,000 
 – 
 – 
 – 
 – 
 – 
 – 
 3,380 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

1   The value of shares and/or share rights and/or performance rights is based on the one day VWAP of the Company’s shares traded on the ASX on the date of vesting, lapsing or exercising, 

multiplied by the number of shares and/or share rights and/or performance rights. The value of options is based on the difference between the one day VWAP and the exercise price, multiplied 
by the number of options.

2   M Smith – The third tranche of 110,011 deferred shares granted to the CEO on his commencement vested on 2 October 2010 – refer to section 2.5 for further details. The value has been 

determined based on the  one day VWAP on 1 October 2010 of $23.5385 per share (as 2 October 2010 was a non-trading day). LTI performance rights granted 19 December 2007 were exercised 
on 21 February 2011. One day VWAP on date of exercise was $24.6937.

3   D Hisco – Hurdled options granted 5 November 2003 were exercised on 3 November 2010. One day VWAP on date of exercise was $25.0562. The exercise price was $17.55. Hurdled options 

granted 11 May 2004 were exercised on 22 February 2011. One day VWAP on date of exercise was $24.3504. The exercise price was $18.22. LTI performance rights granted 24 October 2006 and 
30 October 2007 were exercised on 5 November 2010. One day VWAP on date of exercise was $24.2832.

4   G Hodges – Hurdled options granted 11 May 2004 were exercised on 3 November 2010. One day VWAP on date of exercise was $25.0562. The exercise price was $18.22. Balance as at 1 October 
2010 was 27,600 for hurdled options granted 5 November 2004 and these were exercised on 3 November 2010. One day VWAP on date of exercise was $25.0562. The exercise price was $20.68. 
STI deferred options granted 31 October 2008 were exercised on 3 November 2010. One day VWAP on date of exercise was $25.0562. The exercise price was $17.18. LTI performance rights granted 
30 October 2007 were exercised on 5 November 2010. One day VWAP on date of exercise was $24.2832.

5   P Marriott – Hurdled options granted 11 May 2004 were exercised on 22 February 2011. One day VWAP on date of exercise was $24.3504. The exercise price was $18.22. LTI performance rights 

granted 30 October 2007 were exercised on 5 November 2010. One day VWAP on date of exercise was $24.2832.

6   A Thursby – LTI performance rights granted 30 October 2007 were exercised on 5 November 2010. One day VWAP on date of exercise was $24.2832.

38

ANZ Annual Report 2011

2.13. SHAREHOLDINGS OF THE CEO AND DISCLOSED EXECUTIVES

The movement during the reporting period in shareholdings of the CEO and Disclosed Executives (held directly, indirectly and by related parties) 
is provided below:

TABLE 14: CEO AND CURRENT DISCLOSED EXECUTIVES’ SHAREHOLDINGS (INCLUDING MOVEMENTS DURING THE 2011 YEAR)

Name
M Smith

P Chronican

S Elliott
D Hisco5

G Hodges

P Marriott

C Page

A Thursby

Type of shares
Deferred shares
Ordinary shares
Deferred shares
Ordinary shares
CPS2
Deferred shares
Deferred shares
Ordinary shares
Deferred shares
Ordinary shares
Deferred shares
Ordinary shares
CPS3
Deferred shares
Ordinary shares
CPS3
Deferred shares

Balance of shares 
as at 1 Oct 20101
204,362
265,014
 – 
 3,000 
 1,499 
 18,069 
46,605
6,042
98,838
148,042
134,218
419,596
 – 
 31,449 
 – 
 – 
223,103

Shares granted
 during the year 
as remuneration2
 94,896 
 – 
 25,305 
 – 
 – 
 24,251 
 – 
 – 
 19,822 
 – 
 19,822 
 – 
 – 
 41,542 
 – 
 – 
 48,502 

Shares from 
other changes 
during the year3
 (148,658)
414,684
 746 
 3,000 
 – 
 1,857 
759
2,981
1,521
 (38,307)
2,032
60,456
5,000
 (13,916)
12,129
2,500
6,625

Balance as at
30 Sep 20114
150,600
679,698
 26,051 
 6,000 
 1,499 
44,177
47,364
9,023
120,181
109,735
156,072
480,052
5,000
 59,075 
 12,129 
 2,500 
278,230

Balance as at date 
of report sign-off 
 150,600 
 679,698 
 26,051 
 6,000 
 1,499 
 44,177 
 47,364 
 9,023 
 120,181 
 109,735 
 156,072 
 480,052 
 5,000 
 59,075 
 12,129 
 2,500 
 278,230 

1  Balance of shares held at 1 October 2010 includes beneficially held shares (both direct and indirect) and shares held by related parties.
2   Details of shares granted as remuneration during 2011 are provided in Table 11.
3   Shares resulting from any other changes during the year include the net result of any shares purchased, or sold or any acquired under the Dividend Reinvestment Plan.
4   The following shares (included in the holdings above) were held on behalf of the CEO and Disclosed Executives (i.e. indirect beneficially held shares) as at 30 September 2011: M Smith – 150,600; 

P Chronican – 26,051; S Elliott – 44,177; D Hisco – 52,364; G Hodges – 162,916; P Marriott – 156,072; C Page – 59,075; A Thursby – 278,230.

5   Commencing balance is based on holdings as at the date of commencement as a Key Management Personnel.

Remuneration Report

39

REMUNERATION REPORT – FULL (Audited) (continued)

The movement during the reporting period in options, deferred share rights and performance rights of the CEO and Disclosed Executives (held 
directly, indirectly and by related parties) is provided below:

TABLE 15: CEO AND DISCLOSED EXECUTIVES’ OPTIONS, RIGHTS AND PERFORMANCE RIGHTS HOLDINGS (INCLUDING MOVEMENTS DURING 
THE 2011 YEAR)

Name

Type of options/rights

Balance as at 
1 Oct 20101

Granted during
the year as
remuneration2

Exercised 
during 
the year

Number changed, 
forfeited or lapsed 
during the year

Balance as at 
30 Sep 2011

Vested and 
exercisable as at 
30 Sep 2011

Balance as at
date of report
sign-off 

CEO and Current Disclosed Executives
M Smith

P Chronican
S Elliott

D Hisco3

G Hodges

P Marriott

C Page
A Thursby

Special options
LTI performance rights
LTI performance rights
STI deferred options
LTI performance rights
Hurdled options
LTI performance rights
STI deferred share rights
Hurdled options
STI deferred options
LTI performance rights
STI deferred share rights
Hurdled options
STI deferred options
LTI performance rights
Performance rights
STI deferred options
LTI performance rights

 700,000 
779,002
 57,726 
 10,614 
 41,084 
 32,506 
 74,631 
 – 
 52,191 
 33,869 
149,004
 5,663 
136,863
 48,385 
149,004
 72,959 
 164,509 
146,544

 – 
 253,164 
 54,347 
 138,476 
 45,986 
 – 
 33,444 
 17,383 
 – 
 – 
41,806
 – 
 – 
 – 
41,806
 – 
 – 
45,986

 – 
 (258,620)
 – 
 – 
 – 
 (21,976)
 (41,764)
 – 
 (43,791)
 (33,869)
 (57,870)
 – 
 (69,263)
 – 
 (57,870)
 – 
 – 
 (46,296)

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

700,000
773,546
112,073
149,090
87,070
10,530
66,311
17,383
8,400
 – 
132,940
5,663
67,600
48,385
132,940
72,959
164,509
146,234

 – 
 – 
 – 
 5,307 
 – 
10,003
 – 
 – 
 5,400 
 – 
 – 
 5,663 
64,220
48,385
 – 
 – 
164,509
 – 

700,000
773,546
112,073
149,090
87,070
10,530
66,311
17,383
8,400
 – 
132,940
5,663
67,600
48,385
132,940
72,959
164,509
146,234

1   Balance of options/rights held at 1 October 2010 include beneficially held options/rights (both direct and indirect) and options/rights held by related parties.
2   Details of options/rights granted as remuneration during 2011 are provided in Table 11. 
3   Commencing balance is based on holdings as at the date of commencement. 

2.14. LEGACY LTI PROGRAMS

There are a number of legacy LTI programs which are no longer off ered but which have existing participants. Details of these are shown in Table 
16 below.

Option plans described below have the following features:

  An exercise price that is set equal to the weighted average sale price of all fully paid ordinary shares in the Company sold on the ASX during 
the one week prior to and including the date of grant;
  A maximum life of seven years and an exercise period that commences three years after the date of grant, subject to performance hurdles 
being met; 
  Options are re-tested monthly (if required) after the commencement of the exercise period;
  Upon exercise, each option entitles the option-holder to one ordinary share;
  In case of resignation or termination on notice or dismissal for misconduct: options are forfeited;
  In case of redundancy: options are pro-rated and a grace period is provided in which to exercise the remaining options (with hurdles waived, 
if applicable);
  In case of retirement, death or total and permanent disablement: a grace period is provided in which to exercise all options (with hurdles 
waived, if applicable); and
  Performance hurdles, which are explained below for each type of option.

40

ANZ Annual Report 2011

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TABLE 16: LEGACY LTI PLANS

Type of Equity

Details

Hurdled options
(Hurdled A) (granted
to Disclosed Executives 
from November 2003 
until May 2004)

Hurdled options 
(Hurdled B) (granted 
November 2004)

Until May 2004, hurdled options were granted to Disclosed Executives with the following performance hurdles 
attached. 

  Half the options could only be exercised once ANZ’s TSR exceeds the percentage change in the S&P/ASX 200 

Banks (Industry Group) Accumulation Index, measured over the same period (since issue) and calculated at the 
last trading day of any month (once the exercise period has commenced); and

  The other half of hurdled options could only be exercised once the ANZ TSR exceeds the percentage change in 
the S&P/ASX 100 Accumulation Index, measured over the same period (since issue) and calculated as at the last 
trading day of any month (once the exercise period has commenced).

The exercise periods concluded on 4 November 2010 and 10 May 2011.

In November 2004 hurdled options were granted with a relative TSR performance hurdle attached. The proportion 
of options that become exercisable will depend upon the TSR achieved by ANZ relative to the companies in the 
comparator group. Performance equal to the median TSR of the comparator group will result in half the options 
becoming exercisable. Performance above median will result in further options becoming exercisable, increasing 
on a straight-line basis until all of the options become exercisable where ANZ’s TSR is at or above the 75th percentile 
in the comparator group. Where ANZ’s performance falls between two of the comparators, TSR is measured on a 
pro rata basis.

The exercise period concludes on 4 November 2011.

Remuneration Report

41

REMUNERATION REPORT – FULL (Audited) (continued)

2.15. REMUNERATION PAID TO THE CEO AND DISCLOSED EXECUTIVES
Remuneration details of the CEO and Disclosed Executives for 2010 and 2011 are set out below in Table 17:

TABLE 17: CEO AND DISCLOSED EXECUTIVES REMUNERATION FOR 2011

Short-Term 
Employee Benefi ts

Post-
Employment

Financial 
Year

Cash
salary
$

Non monetary
benefi ts1
$

Total cash
incentive2,3

$

Total
$

Super
contributions4
$

Current CEO and Disclosed Executives

M Smith10
Chief Executive Offi  cer

P Chronican11
Chief Executive Offi  cer, Australia

S Elliott
Chief Executive Offi  cer, Institutional

D Hisco11
Chief Executive Offi  cer, New Zealand

G Hodges12
Deputy Chief Executive Offi  cer

P Marriott
Chief Financial Offi  cer

C Page
Chief Risk Offi  cer

A Thursby
Chief Executive Offi  cer, Asia Pacifi c, 
Europe & America

Former Disclosed Executives
J Fagg11,12
Chief Executive Offi  cer, New Zealand

Total of all Executive KMPs

Total of all Disclosed Executives13

2011
2010

2011
2010

2011
2010

2011

2011
2010

2011
2010

2011
2010

2011
2010

2010

2011
2010

2011
2010

3,150,000
3,000,000

1,191,030
985,758

963,303
917,431

960,000

917,431
917,431

915,830
912,431

1,009,174
1,009,174

1,050,000
1,000,000

782,000

10,156,768
9,524,225

10,156,768
9,524,225

105,515
5,500

 5,744 
301,124

 10,191 
12,334

 357,283 

 24,350 
17,309

 5,774 
7,595

 7,375 
60,565

 7,375 
23,570

105,359

523,607
533,356

523,607
533,356

1,750,000
2,500,000

900,000
800,000

604,000
1,350,000

902,400

700,000
670,000

820,000
670,000

850,000
760,000

900,000
1,350,000

538,200

7,426,400
8,638,200

7,426,400
8,638,200

5,005,515
5,505,500

2,096,774
2,086,882

1,577,494
2,279,765

2,219,683

1,641,781
1,604,740

1,741,604
1,590,026

1,866,549
1,829,739

1,957,375
2,373,570

1,425,559

18,106,775
18,695,781

18,106,775
18,695,781

 – 
 – 

 107,339 
 89,092 

86,697
 82,569 

 – 

82,569
 82,569 

82,569
82,569

 90,826 
90,826

 – 
 – 

 – 

450,000
427,625

450,000
427,625

1   Non-monetary benefits generally consists of company-funded benefits such as car parking 

and taxation services. This item also includes costs met by the company in relation to 
relocation, such as airfares and housing assistance and for the CEO, life insurance. The fringe 
benefits tax payable on any benefits is also included in this item.

2   The total cash incentive relates to the cash component only, with the deferred equity 

component to be amortised from the grant date. The relevant amortisation of the 2010 STI 
deferred components are included in share-based payments above. The 2011 STI deferred 
components will be amortised from the grant date in the 2012 Remuneration Report. The 
cash incentive component was approved by the Board on 25 October 2011. 100% of the 
cash incentive awarded for the 2010 and 2011 years vested to the Disclosed Executive in 
the applicable financial year.

3   The possible range of STI payments is between 0 and 2.5 times target STI. The actual STI 

received is dependent on ANZ, Division and individual performance (refer to Section 2.6.3 
for more details). The 2011 STI awarded (cash and equity component) as a percentage of 
target STI was: M Smith 105% (2010: 158%); P Chronican 103% (2010: 108%); S Elliott 80% 
(2010: 208%); D Hisco 140%; G Hodges 100% (2010: 95%); P Marriott 120% (2010: 95%); C 
Page 114% (2010: 100%); A Thursby 127% (2010: 208%); J Fagg (2010: 95%). Anyone who 
received less than 100% of target forfeited the rest of their STI entitlement. The minimum 
value is nil and the maximum value is what was actually paid.

4   As M Smith and A Thursby are holders of long stay visas, their fixed remuneration does not 
include the 9% Superannuation Guarantee contribution, however they are able to elect 
voluntary superannuation contributions.  For all other Australian based Disclosed Executives, 
the superannuation contribution reflects the 9% Superannuation Guarantee contribution 
– individuals may elect to take this contribution as superannuation or a combination of 
superannuation and cash.

5   Accrual relates to Retirement Allowance. As a result of being employed with ANZ prior to 
November 1992, D Hisco and G Hodges are eligible to receive a Retirement Allowance on 
retirement, retrenchment, death, or resignation for illness, incapacity or domestic reasons. 
The Retirement Allowance is calculated as follows: three months of preserved notional salary 
(which is 65% of Fixed Remuneration) plus an additional 3% of notional salary for each year 
of fulltime service above 10 years, less the total accrual value of long service leave (including 
taken and untaken). 

6   In accordance with the requirements of AASB 2, the amortisation value includes a proportion 
of the fair value (taking into account market-related vesting conditions) of all equity that had 
not yet fully vested as at the commencement of the financial year. It is assumed that deferred 
shares will vest after three years. Assumptions for options/rights are detailed in Table 12. 
The fair value is determined at grant date and is allocated on a straight-line basis over the 
relevant vesting period. The amount included as remuneration is not related to nor indicative 
of the benefit (if any) that may ultimately be realised should the options/rights become 
exercisable. For deferred shares, the fair value is the volume weighted average price of the 
Company’s shares traded on the ASX on the day the shares were granted.

42

ANZ Annual Report 2011

 
 
 
 
Long-Term
Employee Benefi ts

Retirement
benefi t 
accrued
during year5 

$

Long service
leave 
accrued
during 
the year
$

Share-Based Payments6

Total amortisation value of

STI shares and 
STI share rights 
$

LTI shares 
$

STI options
$

LTI options
$

 – 
 – 

 – 
 – 

 – 
 – 

54,804
45,668

19,788
16,535

16,998
18,630

 2,103,407 
 1,369,343 

 390,271 
 – 

 389,245 
 32,589 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 386,466 
 34,421 

 4,107 

 14,613 

 316,321 

 127,644 

 – 

4,278
4,278

 – 
 – 

 – 
 – 

 – 
 – 

15,222
15,222

15,222
15,222

16,744
23,197

18,326
15,222

 409,844 
 265,995 

407,040
 244,833 

 577,532 
 456,441 

1,121,512
 894,418 

 – 

8,385
4,278

8,385
4,278

12,975

171,717
162,671

171,717
162,671

 274,377 

5,715,172
3,537,996

5,715,172
3,537,996

 – 
 – 

 – 
 – 

 122,803 
 – 

 – 
 – 

 – 

250,447
 – 

250,447
 – 

4,092
 57,446 

2,923
 41,033 

 – 
 – 

9,938
 139,512 

 – 

403,419
272,412

403,419
272,412

 – 
 – 

 – 
 – 

 – 
 – 

 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 

 – 
 – 

 – 
 – 

LTI 
Performance
rights
$

Other 
equity
allocations7
$

Termination
benefi ts
$

Total 
excluding
termination
benefi ts8
$

Grand Total
Remuneration 8,9

$

2,346,954
2,341,479

528,216
1,594,087

 –  10,038,896
 –  10,856,077

10,038,896
10,856,077

406,838
 166,057 

 327,641 
 146,439 

248,567

498,629
565,243

498,629
565,243

267,465
250,792

542,653
532,865

 – 
 – 

43,921
151,034

 – 

 – 
 – 

 – 
 – 

 – 
 – 

642,574
982,185

 –  3,021,010
2,358,566
 – 

 –  2,828,462
2,745,447
 – 

3,021,010
2,358,566

2,828,462
2,745,447

 –  2,930,935

2,930,935

 –  2,656,415
2,595,493
 – 

 –  2,747,987
2,538,926
 – 

 –  2,941,919
2,650,995
 – 

 –  4,292,378
4,937,772
 – 

2,656,415
2,595,493

2,747,987
2,538,926

2,941,919
2,650,995

4,292,378
4,937,772

 331,899 

85,300

 – 

2,130,110

2,130,110

5,137,376
4,900,017

1,214,711
2,812,606

5,137,376
4,900,017

1,214,711
2,812,606

 –  31,458,002
 –  30,813,386

 –  31,458,002
 –  30,813,386

31,458,002
30,813,386

31,458,002
30,813,386

7   Amortisation of other equity allocations for M Smith relates to the sign-on award and the 
special equity allocations which were approved by shareholders at the 2007 and 2008 
Annual General Meetings respectively. Amortisation for S Elliott and A Thursby relates to 
equity granted on commencement – refer to Table 19 for more details.

8   Remuneration amounts disclosed exclude insurance premiums paid by the consolidated 
entity in respect of directors’ and officers’ liability insurance contracts which cover current 
and former KMP of the controlled entities. The total premium, which cannot be disclosed 
because of confidentiality requirements, has not been allocated to the individuals covered 
by the insurance policy as, based on all available information, the directors believe that no 
reasonable basis for such allocation exists.

9   The value of rights/options for each KMP as a percentage of Grand Total Remuneration is: 

M Smith 29%; P Chronican 13%; S Elliott 25%; D Hisco 17%; G Hodges 19%; P Marriott 18%; 
C Page 9%; A Thursby 13%.

13 For those Disclosed Executives who were disclosed in both 2010 and 2011, the following 

are noted: 
P Chronican – 2010 remuneration only reflected a partial year as P Chronican joined ANZ 
in that year. Accordingly, year-on-year comparisons are not appropriate. 
S Elliott – year-on-year total remuneration has remained fairly constant, however, the mix 
has changed, largely driven by a decrease in cash STI in 2011 being offset by an increase in 
the amortisation value of equity allocations for the same period.

  G Hodges – fixed remuneration remains unchanged and year on year remuneration is similar.
P Marriott – slight uplift on year-on-year remuneration, driven by a combination of factors 
including an increase in cash STI and the amortisation values of equity.

  C Page – moderate uplift on year-on year remuneration, driven by a combination of factors 

including an increase in cash STI and the amortisation values of equity. 

  A Thursby – a decrease year-on-year largely driven by a decrease in cash STI and a decrease 

10 While the CEO is an Executive Director, he has been included in this table with the Disclosed 

in the amortisation value of equity allocations.

Executives.

11 D Hisco was appointed to the CEO, New Zealand role on 13 October 2010 so payments 

reflect amounts received for the partial service for the 2011 year. P Chronican commenced 
on 30 November 2009 so payments reflect amounts received for the partial service for 
the 2010 year. J Fagg stepped down on 1 September 2010 so actual payments have been 
prorated based on time as KMP in the 2010 year.

12 2010 amortisation of STI deferred share rights for G Hodges and J Fagg, included in the 

2010 Annual Report under performance rights, has been included with the amortisation 
of STI shares in the table above.

  D Hisco is disclosed only for the 2011 year during which time he moved from Australia 

to take up the assignment of CEO – New Zealand hence the high value for non-monetary 
benefits compared to peers.

Remuneration Report

43

 
 
 
REMUNERATION REPORT – FULL (Audited) (continued)

3. Contract Terms

3.1. CEO’S CONTRACT TERMS

The following table sets out details of the contract terms relating to the CEO. The contract terms are in line with industry practice (based on 
external advice on Australian and international peer company benchmarks) and ASX Corporate Governance Principles.

TABLE 18: CONTRACT TERMS – CEO (M SMITH)

Length of contract

Mr Smith commenced as CEO and Executive Director of ANZ on 1 October 2007 and is on a rolling contract.

Notice periods

Mr Smith or ANZ may terminate the employment agreement by providing 12 months written notice.

Resignation

On resignation, all unvested STI deferred shares, all unexercised performance rights (or cash equivalent) and 
all unvested and all vested unexercised options will be forfeited.

Termination on notice 
by ANZ

If ANZ terminates Mr Smith’s employment, ANZ will give Mr Smith 12 months written notice. ANZ may elect 
to pay in lieu all or part of the notice period based on Mr Smith’s fi xed remuneration.

On termination on notice by ANZ all unvested STI deferred shares will be released at the original vesting date 
unless the Board determines otherwise; all performance rights (or cash equivalent) which have vested or vest 
during the notice period will be retained and become exercisable; all performance rights (or cash equivalent) 
which have not yet vested will be retained and will vest and become exercisable subject to the relevant time 
and performance hurdles being satisfi ed. All unvested options will be forfeited.

Death or total and 
permanent disablement

All unvested STI deferred shares will be released and all performance rights (or cash equivalent) and options 
will vest.

Change of control

In the event of takeover, scheme of arrangement or other change of control event occurring, the performance 
condition applying to the performance rights will be tested and the performance rights will vest based on the 
extent the performance condition is satisfi ed. No pro rata reduction in vesting will occur based on the period 
of time from the date of grant to the date of the change of control event occurring, and vesting will only be 
determined by the extent to which the performance condition is satisfi ed.

Any performance rights which vest based on satisfaction of the performance condition will vest at a time (being
no later than the fi nal date on which the change of control event will occur) determined by the Board.

Any performance rights which do not vest will lapse with eff ect from the date of the change of control event 
occurring, unless the Board determines otherwise.

Any unvested STI deferred shares will vest at a time (being no later than the fi nal date on which the change of 
control event will occur) determined by the Board.

Termination for serious 
misconduct

ANZ may immediately terminate Mr Smith’s employment at any time in the case of serious misconduct, and 
Mr Smith will only be entitled to payment of fi xed remuneration up to the date of termination. Payment of 
statutory entitlements of long service leave and annual leave applies in all events of separation.

On termination without notice by ANZ in the event of serious misconduct: All STI deferred shares remaining 
in trust, performance rights (or cash equivalent) and options will be forfeited.

3.2 DISCLOSED EXECUTIVES’ CONTRACT TERMS
The following table sets out details of the contract terms relating to the Disclosed Executives. The contract terms for all Disclosed Executives 
are similar, but do on occasion, vary to suit diff erent needs.

TABLE 19: CONTRACT TERMS – DISCLOSED EXECUTIVES

Length of contract

Rolling.

Notice periods

In order to terminate the employment arrangements, Disclosed Executives are required to provide the Company with 
six months written notice. ANZ must provide Disclosed Executives with 12 months written notice.

Resignation

On resignation, unless the Board determines otherwise:

  All unvested deferred shares are forfeited;

  All unvested or vested but unexercised performance rights, options or deferred share rights are forfeited.

44

ANZ Annual Report 2011

Termination on notice 
by ANZ

ANZ may terminate the Disclosed Executive’s employment by providing 12 months written notice or payment in 
lieu of the notice period based on fi xed remuneration. 

On termination on notice by ANZ, unless the Board determines otherwise:

  All unvested deferred shares are forfeited at the time notice is given to the Disclosed Executive;
  Only performance rights, options and deferred share rights that are vested may be exercised and all unvested 
performance rights, options and deferred share rights are forfeited at the time notice is given to the Disclosed Executive.

There is discretion to pay STI on a pro-rata basis (depending on termination date, reason for termination and 
subject to business performance).

Redundancy

If ANZ terminates employment for reasons of bona fi de redundancy, a severance payment will be made that is 
equal to 12 months fi xed remuneration.

All STI deferred shares and STI deferred share rights are released. Options, performance rights, LTI deferred shares 
and LTI deferred share rights are either released in full or on a pro-rata basis, at the discretion of the Board with 
regard to the circumstances.

There is discretion to pay short-term incentives on a pro-rata basis (depending on termination date and subject 
to business performance).

Death or total and 
permanent disablement

On death or total and permanent disablement, options, shares, share rights and performance rights (performance 
hurdle is waived) are released.

Termination for serious 
misconduct

ANZ may immediately terminate the Disclosed Executive’s employment at any time in the case of serious 
misconduct, and the employee will only be entitled to payment of fi xed remuneration up to the date of termination.

Other arrangements

Payment of statutory entitlements of long service leave and annual leave applies in all events of separation. 

On termination without notice by ANZ in the event of serious misconduct any options, performance rights, deferred 
shares and deferred share rights still held in trust will be forfeited.

P Chronican
As Mr Chronican joined ANZ in November 2009 he was not included in the LTI grants made to other Management 
Board members in early November. Accordingly, a separate LTI grant was made in December providing 
performance rights on the same terms and conditions as those provided to Management Board for 2009, apart 
from the allocation value which varied to refl ect the diff erent values at the respective grant dates.

S Elliott
As part of Mr Elliott’s employment arrangement, he was granted deferred shares to a total value of $250,000. 
The grant was made in June 2009 with one-half vesting after one year and the other half vesting after two years. 
For the whole period that the shares remain in trust (including any period beyond vesting) they will be forfeited 
for any serious misconduct.

A Thursby
As part of Mr Thursby’s employment arrangement, he was granted three separate tranches of deferred shares 
to the value of $1 million per annum, subject to Board approval. The fi rst tranche was made in September 2007 
and vested in September 2010, the second tranche was in August 2008 and vested in August 2011, and the third 
tranche was in September 2009 and will vest in September 2012. 

The shares are restricted and held in trust for three years from the date of allocation for the benefi cial interest 
of Mr Thursby, during which period they will be forfeited if employment ceases for any reason other than 
retrenchment, death or total and permanent disablement, and that for the whole period that the shares remain
in trust (including any further period) they will be forfeited for any serious misconduct.

Signed in accordance with a resolution of the Directors

John Morschel
Chairman

2 November 2011

Michael R P Smith
Director 

Remuneration Report

45

 Corporate Governance 

The following statement sets out the governance framework the Board has adopted at ANZ as well as highlights of the 
substantive work undertaken by the Board and its Committees during the fi nancial year.

2011 Key Areas of Focus and Achievements
  Review of the management of ANZ’s businesses in the 
aftermath of the global fi nancial crisis and continued volatility 
in markets due to European sovereign debt issues, and a 
weakened US economy. This included a signifi cant focus on the 
performance of the Asia/Pacifi c economies and the impact of 
changes in global currencies, particularly the high Australian 
dollar.

  Recognition of ANZ this year as a leading bank globally on the 
Dow Jones Sustainability Index for the tenth year in succession 
– the Board is pleased to note that ANZ has been able to 
maintain this position. ANZ received a rating of 92/100 for 
Corporate Governance as part of this assessment which 
compares strongly to a global sector leading rating of 93/100 
and a global sector average of 69/100.

  Engagement of an independent external adviser to facilitate 
the 2011 performance review of the Board, in accordance with 
the Board’s stated policy.

Changes to the ASX Governance Principles were announced in 
June 2010 and came into eff ect for ANZ’s fi nancial year beginning on 
1 October 2011. ANZ has taken steps to early adopt these changes.

NEW ZEALAND

As an overseas listed issuer on the NZX, ANZ is deemed to comply 
with the NZX Listing Rules provided that it remains listed on the 
ASX, complies with the ASX Listing Rules and provides the NZX 
with all the information and notices that it provides to the ASX. 

The ASX Governance Principles may materially diff er from the NZX’s 
corporate governance rules and the principles of the NZX’s Corporate 
Governance Best Practice Code. More information about the 
corporate governance rules and principles of the ASX can be found 
at asx.com.au and, in respect of the NZX, at nzx.com. 

ANZ has complied with all applicable governance principles in 
New Zealand throughout the fi nancial year.

  Oversight of strategic initiatives, including the super regional 
and long term technology strategies.

  Analysis of proposed new regulations, both local and global, 
including Basel III and the implications for ANZ’s capital and 
funding requirements.

  Review of ANZ’s governance framework to ensure compliance 
with the amendments to the ASX Corporate Governance 
Council’s Corporate Governance Principles and Recommendations.  

Approach to Governance
In relation to corporate governance, the Board seeks to:

  embrace principles and practices it considers to be best 

practice internationally;

  be an ‘early adopter’, where appropriate, by complying before 

a published law or recommendation takes eff ect; and

  take an active role in discussions of corporate governance best 
practice and associated regulation in Australia and overseas.

Compliance with Corporate Governance Codes 
ANZ has equity securities listed on the Australian Securities Exchange 
(ASX) and the New Zealand Stock Exchange (NZX), and debt securities 
listed on these and other overseas Securities Exchanges. ANZ must 
therefore comply (and has complied) with a range of listing and 
corporate governance requirements from Australia and overseas.

AUSTRALIA

As a company listed on the ASX, ANZ is required to disclose how it has 
applied the Recommendations contained within the ASX Corporate 
Governance Council’s Corporate Governance Principles and 
Recommendations (ASX Governance Principles) during the fi nancial 
year, explaining any departures from them. ANZ complies with the 
Recommendations set by the ASX Corporate Governance Council.

Full details of the location of the references in this statement 
(and elsewhere in this Annual Report) which specifi cally set out 
how ANZ applies each Recommendation of the ASX Governance 
Principles are contained on anz.com >About us > Our company > 
Corporate governance.

46

ANZ Annual Report 2011

OTHER JURISDICTIONS

ANZ also monitors best practice developments in corporate 
governance across other relevant jurisdictions.

ANZ deregistered from the US Securities and Exchange Commission 
(SEC) with eff ect from October 2007. Despite no longer being 
required to comply with US corporate governance rules, ANZ’s 
corporate governance practices continue to have regard to US 
corporate governance regulations in relation to the independence of 
Directors, the independence of the external auditor and the fi nancial 
expertise of the Audit Committee, as described in this statement.

Website
Further details of ANZ’s governance framework are set out at 
anz.com > About us > Our company > Corporate governance.

This section of ANZ’s website also contains copies of all the charters 
and summaries of many of the documents and policies mentioned in 
this statement, as well as summaries of other ANZ policies of interest 
to shareholders and stakeholders. The website is regularly updated to 
ensure it refl ects ANZ’s most recent corporate governance information.

Directors
The information below relates to the Directors in offi  ce, and sets out their Board Committee memberships and other details, as at 
30 September 2011.

Mr J P Morschel Chairman, Independent Non-Executive Director

DIPQS, FAICD

Former Directorships include

Non-executive Director since October 2004. Ex offi  cio member 
of all Board committees.

Skills, experience and expertise

Mr Morschel has a strong background in banking, fi nancial services 
and property and brings the experience of being a Chairman and 
Director of major Australian and international companies.

Current Directorships

Director: CapitaLand Limited (from 2010), Tenix Group Pty Limited 
(from 1998) and Giff ord Communications Pty Limited (from 2000).

Mr M R P Smith, OBE Chief Executive Offi  cer, Executive Director

BSC (HONS)

Chief Executive Offi  cer since 1 October 2007.

Skills, experience and expertise

Mr Smith is an international banker with over 30 years experience 
in banking operations in Asia, Australia and internationally. 
Until June 2007, he was President and Chief Executive Offi  cer, The 
Hong Kong and Shanghai Banking Corporation Limited, Chairman, 
Hang Seng Bank Limited, Global Head of Commercial Banking for the 
HSBC Group and Chairman, HSBC Bank Malaysia Berhad. Previously, 
Mr Smith was Chief Executive Offi  cer of HSBC Argentina Holdings SA.

Mr Smith joined the HSBC Group in 1978 and during his international 
career he has held a wide variety of roles in Commercial, Institutional 
and Investment Banking, Planning and Strategy, Operations and 
General Management.

Current Directorships

Director: ANZ National Bank Limited (from 2007), the Financial 
Markets Foundation for Children (from 2008) and the Institute of 
International Finance (from 2010).

Former Chairman: Rinker Group Limited (Chairman and Director 
2003–2007), Leighton Holdings Limited (Chairman and Director 
2001–2004) and CSR Limited (Director 1996–2003, Chairman 2001–2003).

Former Director: Singapore Telecommunications Limited (2001–2010), 
Rio Tinto Plc (1998–2005), Rio Tinto Limited (1998–2005), Westpac 
Banking Corporation (1993–2001), Lend Lease Corporation Limited 
(1983–1995) and Tenix Pty Ltd (1998–2008).

Age: 68.  Residence: Sydney, Australia.

Member: Chongqing Mayor’s International Economic Advisory 
Council (from 2006), Australian Bankers’ Association Incorporated 
(from 2007), Business Council of Australia (from 2007), Asia Business 
Council (from 2008), Australian Government Financial Literacy 
Advisory Board (from 2008) and Shanghai International Financial 
Advisory Council (from 2009).
Fellow: The Hong Kong Management Association (from 2005). 

Former Directorships include

Former Chairman: HSBC Bank Malaysia Berhad (2004–2007) 
and Hang Seng Bank Limited (2005–2007).
Former CEO and Director: The Hong Kong and Shanghai Banking 
Corporation Limited (2004–2007).
Former Director: HSBC Australia Limited (2004–2007), HSBC Finance 
Corporation (2006–2007) and HSBC Bank (China) Company Limited 
(2007). 
Former Board Member: Visa International (Asia Pacifi c) Limited 
(2005–2007).

Age 55.  Residence: Melbourne, Australia.

Corporate Governance

47

CORPORATE GOVERNANCE (continued)

Dr G J Clark Independent Non-Executive Director, Chair of the Technology Committee

BSC (HONS), PHD, FAPS, FTSE

Current Directorships

Non-executive Director since February 2004. Member of the 
Risk Committee and Human Resources Committee.

Chairman: KaComm Communications Pty Ltd (Director from 2006).
Member: The Royal Institution of Australia (from 2010).

Skills, experience and expertise

Former Directorships include

Dr Clark brings to the Board international business experience and 
a distinguished career in micro-electronics, computing and 
communications. He was previously Principal of Clark Capital Partners, 
a US based fi rm that has advised internationally on technology and 
the technology market place, and he has held senior executive positions 
in IBM, News Corporation and Loral Space and Communications. 

Former Chairman: GPM Classifi ed Directories (2007–2008).
Former Director: Eircom Holdings Ltd (formerly Babcock & Brown 
Capital Limited) (2006–2009).
Former Principal: Clark Capital Partners (2003–2010).

Age: 68.  Residence: Based in New York, United States of America 
and also resides in Sydney, Australia.

Mr P A F Hay Independent Non-Executive Director, Chair of the Governance Committee

LLB (MELB), FAICD 

Non-executive Director since November 2008. Member of the Audit 
Committee and Human Resources Committee.

Skills, experience and expertise

Mr Hay has a strong background in company law and investment 
banking advisory work, with a particular expertise in relation to 
mergers and acquisitions. He has also had signifi cant involvement 
in advising governments and government-owned enterprises. 

Current Directorships

Chairman: Lazard Pty Ltd Advisory Board (from 2009).

Director: Alumina Limited (from 2002), Landcare Australia Limited 
(from 2008), GUD Holdings Limited (from 2009), NBN Co Limited 
(from 2009) and Myer Holdings Limited (from 2010).
Member: Takeovers Panel (from 2009).

Former Directorships include

Former Chief Executive Offi  cer: Freehills (2000–2005).
Former Director: Pacifi ca Group Limited (1989–2008) and Lazard 
Pty Ltd (2007–2009).

Age: 61.  Residence: Melbourne, Australia.

Member: Governing Board of Lee Kuan Yew School of Public Policy 
(from 2005) and Rolls Royce International Advisory Council (from 2007).
Consultant: Capital International Inc Advisory Board (from 2007).

Former Directorships include

Former Chairman: Republic Polytechnic (2002–2009).
Former Member: Merrill Lynch PacRim Advisory Council (2007–2010). 
Former Chief Executive Offi  cer: Singapore Telecommunications 
Limited (1995–2007).

Age: 54.  Residence: Singapore.

Mr Lee Hsien Yang Independent Non-Executive Director

MSC, BA

Non-executive Director since February 2009.

Member of the Technology Committee, Risk Committee and Human 
Resources Committee.

Skills, experience and expertise

Mr Lee has considerable knowledge and operating experience in Asia. 
He has degrees in engineering and management science, and brings 
to the Board his international business and management experience 
across a wide range of sectors including telecommunications, food 
and beverages, properties, publishing and printing, fi nancial services, 
education and civil aviation.

Current Directorships

Chairman: Fraser & Neave, Limited (from 2007) and Civil Aviation 
Authority of Singapore (from 2009).
Director: Singapore Exchange Limited (from 2004), The Islamic Bank 
of Asia Limited (from 2007) and Kwa Geok Choo Pte Ltd (from 1979). 

48

ANZ Annual Report 2011

Mr I J Macfarlane, AC Independent Non-Executive Director, Chair of the Risk Committee

BEC (HONS), MEC, HON DSC (SYD), HON DSC (UNSW), HON DCOM (MELB), HON DLITT 
(MACQ), HON LLD (MONASH)

Non-executive Director since February 2007. Member of the 
Governance Committee and Audit Committee.

Skills, experience and expertise

During his 28 year career at the Reserve Bank of Australia including 
a 10 year term as Governor, Mr Macfarlane made a signifi cant 
contribution to economic policy in Australia and internationally. 
He has a deep understanding of fi nancial markets as well as a long 
involvement with Asia.

Current Directorships

Director: Woolworths Limited (from 2007), Leighton Holdings Limited 
(from 2007) and the Lowy Institute for International Policy (from 2004).

Member: Council of International Advisors to the China Banking 
Regulatory Commission (from 2009), International Advisory Board of 
Goldman Sachs JB Were (from 2007) and International Advisory Board 
of CHAMP Private Equity (from 2007).

Former Directorships include

Former Chairman: Payments System Board (1998–2006) and 
Australian Council of Financial Regulators (1998–2006).
Former Governor: Reserve Bank of Australia (Member 1992–2006, 
Chairman 1996–2006).

Age: 65.  Residence: Sydney, Australia.

Mr D E Meiklejohn, AM Independent Non-Executive Director, Chair of the Audit Committee

BCOM, DIPED, FCPA, FAICD, FAIM

Current Directorships

Non-executive Director since October 2004. Member of the 
Technology Committee and Risk Committee.

Skills, experience and expertise

Mr Meiklejohn has a strong background in fi nance and accounting. 
He also brings to the Board his experience across a number of 
directorships of major Australian companies spanning a range 
of industries.

Chairman: Manningham Centre Association (from 2011).
Director: Coca Cola Amatil Limited (from 2005) and Mirrabooka 
Investments Limited (from 2006).

Former Directorships include

Former Chairman: PaperlinX Limited (2000–2011).
Former Director and Chief Financial Offi  cer: Amcor Limited (1985–2000).
Former President: Melbourne Cricket Club (Committee Member 
1987–2011).

Age: 69.  Residence: Melbourne, Australia.

Ms A M Watkins Independent Non-Executive Director, Chair of the Human Resources Committee

BCOM, FCA, F FIN, FAICD

Former Directorships include

Former CEO: Bennelong Group (2008–2010).
Former Director: Just Group Limited (2004–2008), Woolworths Limited 
(2007–2010), and AICD National Board and Victorian Council (2009–2011). 
Former Partner: McKinsey & Company (1996–1999). 

Age: 48.  Residence: Melbourne, Australia.

Non-executive Director since November 2008. Member of the 
Audit Committee and Governance Committee.

Skills, experience and expertise

Ms Watkins is an experienced CEO and established director with 
a grounding in fi nance and accounting. Her experience includes 
retailing, agriculture, food manufacturing and fi nancial services, and 
covers small to medium companies as well as large organisations. 
Ms Watkins held senior executive roles with ANZ from 1999 to 2002.

Current Directorships

Chief Executive Offi  cer: GrainCorp Limited (from 2010).
Member: The Nature Conservancy Australian Advisory Board 
(from 2007) and the Takeovers Panel (from 2010).

Corporate Governance

49

CORPORATE GOVERNANCE (continued)

Corporate Governance Framework

CEO

BOARD OF DIRECTORS

PRINCIPAL BOARD COMMITTEES

Audit and Financial
Governance
  Internal audit
  External audit
  Financial controls

AUDIT 
COMMITTEE

GOVERNANCE 
COMMITTEE

HUMAN RESOURCES 
COMMITTEE

RISK
COMMITTEE

TECHNOLOGY 
COMMITTEE

MANAGEMENT BOARD

KEY MANAGEMENT COMMITTEES

CORPORATE 
RESPONSIBILITY 
COMMITTEE

CREDIT & 
MARKET RISK 
COMMITTEE 

GROUP ASSET 
& LIABILITY 
COMMITTEE

PROJECT INVESTMENT 
REVIEW COMMITTEE

REPUTATION 
RISK 
COMMITTEE

TECHNOLOGY RISK 
MANAGEMENT 
COMMITTEE

CAPITAL 
MANAGEMENT POLICY 
COMMITTEE

OPERATING 
RISK EXECUTIVE 
COMMITTEE

CREDIT RATINGS 
SYSTEM OVERSIGHT 
COMMITTEE

50

ANZ Annual Report 2011

Board Meetings
The Board normally meets at least eight times each year, including 
an off site meeting to review in detail the Group’s strategy.

Typically at Board meetings the agenda will include:
  minutes of the previous meeting, and outstanding issues raised 
by Directors at previous meetings;
  the Chief Executive Offi  cer’s report;
  the Chief Financial Offi  cer’s report;
  reports on major projects and current business issues;
  specifi c business proposals;
  reports from Chairs of Committees which have met shortly prior to 
the Board meeting on matters considered at those meetings; and 
  for review, the minutes of previous Committee meetings.

There are two private sessions held at the end of each Board meeting 
which are each chaired by the Chairman of the Board.

The fi rst involves all Directors including the CEO, and the second 
involves only the non-executive Directors.

The Chief Financial Offi  cer, Group General Counsel and Company 
Secretary are also present at all Board meetings. Members of senior 
Management attend Board meetings when an issue under their area 
of responsibility is being considered or as otherwise requested by 
the Board.

CEO and Delegation to Management
The Board has delegated to the Chief Executive Offi  cer, and 
through the Chief Executive Offi  cer to other senior Management, 
the authority and responsibility for managing the everyday aff airs 
of ANZ. The Board monitors Management and their performance 
on behalf of shareholders.

The Group Discretions Policy details the comprehensive discretions 
framework that applies within ANZ and to employees appointed to 
operational roles or directorships of controlled entities and minority 
interest entities.

The Group Discretions Policy is maintained by the Chief Financial 
Offi  cer and reviewed annually by the Audit Committee with the 
outcome of this review reported to the Board.

Board Responsibility and Delegation of Authority
The Board is chaired by an independent Non-Executive Director. 
The roles of the Chairman and Chief Executive Offi  cer are separate, 
and the Chief Executive Offi  cer is the only executive Director on 
the Board.

Role of the Chairman
The Chairman plays an important leadership role and is involved in:

  chairing meetings of the Board and providing eff ective leadership 
to it;
  monitoring the performance of the Board and the mix of skills 
and eff ectiveness of individual contributions;
  being an ex offi  cio member of all principal Board Committees;
  maintaining ongoing dialogue with the Chief Executive Offi  cer
and providing appropriate mentoring and guidance; and

  being a respected ambassador for ANZ, including chairing 
meetings of shareholders and dealing with key customer, 
political and regulatory bodies.

Board Charter
The Board Charter sets out the Board’s purpose, powers, 
and specifi c responsibilities.

The Board is responsible for:
  charting the direction, strategies and fi nancial objectives for 
ANZ, and monitoring the implementation of these strategies 
and fi nancial objectives;
  monitoring compliance with regulatory requirements, ethical 
standards and external commitments, and the implementation 
of related policies; and
  appointing and reviewing the performance of the Chief Executive 
Offi  cer.

In addition to the above and any matters expressly required by 
law to be approved by the Board, powers specifi cally reserved for 
the Board include:
  approval of ANZ’s Remuneration Policy, including various 
remuneration matters as detailed in the Charter;
  any matters in excess of any discretions delegated to Board 
Committees or the Chief Executive Offi  cer;
  annual approval of the budget and strategic plan;
  signifi cant changes to organisational structure; and
  the acquisition, establishment, disposal or cessation 
of any signifi cant business.

Under ANZ’s Constitution, the Board may delegate any of its 
powers and responsibilities to Committees of the Board. The roles 
of the principal Board Committees are set out on pages 56 to 58.

Corporate Governance

51

CORPORATE GOVERNANCE (continued)

At a senior management level, ANZ has a Management Board which 
comprises the Chief Executive Offi  cer and ANZ’s most senior executives.

As at 30 September 2011, the following senior executives, in addition 
to the Chief Executive Offi  cer, were members of the Management 
Board: Graham Hodges – Deputy Chief Executive Offi  cer; Peter 
Marriott – Chief Financial Offi  cer; Phil Chronican – Chief Executive 
Offi  cer, Australia; David Hisco – Chief Executive Offi  cer, New Zealand; 
Shayne Elliott – Chief Executive Offi  cer, Institutional; Alex Thursby – 
Chief Executive Offi  cer, Asia Pacifi c, Europe and America; David 
Cartwright – Chief Operating Offi  cer; Susie Babani – Group Managing 
Director, Human Resources; Chris Page – Chief Risk Offi  cer; Joyce 
Phillips – Group Managing Director, Strategy, M&A, Marketing and 
Innovation; and Anne Weatherston – Chief Information Offi  cer. 
Following David Cartwright’s departure in October 2011, Alistair 
Currie was appointed as Group Chief Operating Offi  cer and joined 
the Management Board.

Typically, a sub-group of Management Board meets every week 
with all Management Board members meeting each month to 
discuss business performance, review shared initiatives and build 
collaboration and synergy across the Group.

Board Composition, Selection and Appointment 
The Board strives to achieve a balance of skills, tenure, experience, 
diversity, and perspective among its Directors. Details regarding each 
Director in offi  ce at the date of this Annual Report can be found on 
pages 47 to 49.

The Governance Committee (see page 57) has been delegated 
responsibility to review and make recommendations to the Board 
regarding Board composition, and to assist in relation to the Director 
nomination process.

The Governance Committee conducts an annual review of the size 
and composition of the Board, to assess whether there is a need for 
any new Non-Executive Director appointments. This review takes the 
following factors into account:
  relevant guidelines/legislative requirements in relation 
to Board composition; 
  Board membership requirements as articulated in the
Board Charter; and
  other considerations including ANZ’s strategic goals and the 
importance of having appropriate Board balance and diversity.

The overarching guiding principle is that the Board’s composition 
should refl ect balance in such matters as:
  specialist skill representation relating to both functions (such as 
accounting/fi nance, law and technology) and industry background 
(such as banking/ fi nancial services, retail and professional services);
  tenure; 
  Board experience (amongst the members of the Board, there 
should be a signifi cant level of familiarity with formal board and 
governance processes and a considerable period of time previously 
spent working at senior level within one or more organisations of 
signifi cant size); 
  age spread; 
  diversity in general (including gender diversity); and
  geographic experience.

52

ANZ Annual Report 2011

Other matters for explicit consideration by the Committee are personal 
qualities, communication capabilities, ability and commitment to 
devote appropriate time to the task, the complementary nature of 
the distinctive contribution each Director might make, professional 
reputation and community standing.

Potential candidates for new Directors may be provided at any time 
by a Board member to the Chair of the Governance Committee. The 
Chair of the Governance Committee maintains a list of nominees to 
assist the Board in the succession planning process. 

Where there is a need for any new appointments, a formal assessment 
of nominees will be conducted by the Governance Committee. In 
assessing nominees, the Governance Committee has regard to the 
principles set out above.

Professional intermediaries may be used from time to time where 
deemed necessary and appropriate to assist in the process of 
identifying and considering potential candidates for Board membership. 

If found suitable, potential candidates are recommended to the 
Board. The Chairman of the Board is responsible for approaching 
potential candidates.

The Committee also reviews and recommends the process for 
the election of the Chairman of the Board and reviews succession 
planning for the Chairman of the Board, making recommendations
to the Board as appropriate.

APPOINTMENT DOCUMENTATION

Each new Non-Executive Director receives an appointment letter 
accompanied by a:
  Directors’ handbook – The handbook includes information on a 
broad range of matters relating to the role of a Director, including 
details of all applicable policies; and
  Directors’ Deed – Each Director signs a Deed in a form approved 
by shareholders at the 2005 Annual General Meeting which covers 
a number of issues including indemnity, directors’ and offi  cers’ 
liability insurance, the right to obtain independent advice and 
requirements concerning confi dential information.

UNDERTAKING INDUCTION TRAINING

Every new Director takes part in a formal induction program which 
involves the provision of information regarding ANZ’s values and 
culture, the Group’s governance framework, the Non-Executive 
Directors Code of Conduct and Ethics, Director related policies, 
Board and Committee policies, processes and key issues, fi nancial 
management and business operations. A briefi ng is also provided 
by senior Management about matters concerning their areas
of responsibility.

MEETING SHARE QUALIFICATION 

Non-Executive Directors are required to accumulate within fi ve years 
of appointment, and thereafter maintain, a holding in ANZ shares 
that is equivalent to at least 100% of a Non-Executive Director’s base 
fee (and 200% of this fee in the case of the Chairman).

ELECTION AT NEXT ANNUAL GENERAL MEETING

Subject to the provisions of ANZ’s Constitution and the Corporations 
Act 2001, the Board may appoint a person as a Non-Executive 
Director of ANZ at any time but that person must retire and, if they 
wish to continue in that role, must seek election by shareholders at 
the next Annual General Meeting.

FIT AND PROPER

ANZ has an eff ective and robust framework in place to ensure that 
individuals appointed to relevant senior positions within the Group 
have the appropriate fi tness and propriety to properly discharge their 
prudential responsibilities on appointment and during the course 
of their appointment.

The framework, set out in ANZ’s Fit and Proper Policy, addresses 
the requirements of APRA’s Fit and Proper Prudential Standard. It 
involves assessments being carried out for each Director, relevant 
senior executives and the lead partner of ANZ’s external auditor prior 
to a new appointment being made. These assessments are carried out 
against a benchmark of documented competencies which have been 
prepared for each role, and also involve attestations being completed 
by each individual, as well as the obtaining of evidence of material 
qualifi cations and the carrying out of checks such as criminal record, 
bankruptcy and regulatory disqualifi cation checks.

These assessments are reviewed thereafter on an annual basis. 
The Governance Committee and the Board have responsibility for 
assessing the fi tness and propriety of Non-Executive Directors. The 
Human Resources Committee is responsible for assessing the fi tness 
and propriety of the Chief Executive Offi  cer and key senior executives. 
The Audit Committee is responsible for assessing the fi tness and 
propriety of the external auditor.

Fit and Proper assessments were successfully carried out in respect 
of each Non-Executive Director, the Chief Executive Offi  cer, key senior 
executives and the external auditor during the 2011 fi nancial year. 

INDEPENDENCE AND MATERIALITY

Under ANZ’s Board Charter, the Board must contain a majority of Non-
Executive Directors who satisfy ANZ’s criteria for independence.

The Board Charter sets out independence criteria in order to establish 
whether a Non-Executive Director has a relationship with ANZ which 
could (or could be perceived to) impede their decision-making.

All Non-Executive Directors are required to notify the Chairman 
before accepting any new outside appointment. The Chairman will 
review the proposed new appointment and will consider the issue on 
an individual basis and, where applicable, also the issue of more than 
one Director serving on the same outside board or other body. When 
carrying out the review, the Chairman will consider whether the 
proposed new appointment is likely to impair the Director’s ability 
to devote the necessary time and focus to their role as an ANZ 
Director and, where it will involve more than one ANZ Director 
serving on an outside board or other entity, whether that would 
create an unacceptable risk to the eff ective operation of the ANZ 
Board. Non-Executive Directors are not to accept a new outside 
appointment until confi rmed with the ANZ Chairman who will 
consult the other Directors as the Chairman deems appropriate.

In the 2011 fi nancial year, the Governance Committee conducted 
its annual review of the criteria for independence against the ASX 
Governance Principles and APRA Prudential Standards, as well as 
US director independence requirements. 

ANZ’s criteria are more comprehensive than those set in many 
jurisdictions including in particular criteria stipulated specifi cally for 
Audit Committee members. The criteria and review process are both 
set out in the Corporate Governance section of ANZ’s website.

In summary, a relationship with ANZ is regarded as material if a 
reasonable person in the position of a Non-Executive Director of 
ANZ would expect there to be a real and sensible possibility that
it would infl uence a Director’s mind in:
  making decisions on matters likely to come regularly before 
the Board or its Committees;
  objectively assessing information and advice given 
by Management;
  setting policy for general application across ANZ; and 
  generally carrying out the performance of his or her role 
as a Director.

During 2011, the Board reviewed each Non-Executive Director’s 
independence and concluded that the independence criteria were 
met by each Non-Executive Director.

Directors’ biographies on pages 47 to 49 and on anz.com highlight 
their major associations outside ANZ.

CONFLICTS OF INTEREST

Over and above the issue of independence, each Director has a 
continuing responsibility to determine whether he or she has 
a potential or actual confl ict of interest in relation to any material 
matter which comes before the Board. Such a situation may arise 
from external associations, interests or personal relationships.

Under the Directors Disclosure of Interest Policy and Policy for 
Handling Confl icts of Interest, a Director may not exercise any 
infl uence over the Board if a potential confl ict of interest exists.

In such circumstances, unless a majority of other Directors who do 
not have an interest in the matter resolve to the contrary, the Director 
may not be present for Board deliberations on the subject, and may 
not vote on any related Board resolutions. In addition, the Director 
may not receive relevant Board papers. These matters, should they 
occur, are recorded in the Board minutes.

INDEPENDENT ADVICE

In order to assist Directors in fulfi lling their responsibilities, each 
Director has the right (with the prior approval of the Chairman) 
to seek independent professional advice regarding his/her 
responsibilities, at the expense of ANZ. In addition, the Board and 
each Committee, at the expense of ANZ, may obtain whatever 
professional advice it requires to assist in its work.

TENURE AND RETIREMENT

ANZ’s Constitution, consistent with the ASX Listing Rules, provides that 
a Non-Executive Director must seek re-election by shareholders every 
three years if they wish to continue in their role as a Non-Executive 
Director.

In addition, ANZ’s Board Renewal and Performance Evaluation Policy 
confi rms that Non-Executive Directors will retire once they have 
served a maximum of three 3-year terms after fi rst being elected by 
shareholders, unless invited by the Board to extend their tenure due 
to special circumstances. 

Corporate Governance

53

CORPORATE GOVERNANCE (continued)

CONTINUING EDUCATION

ANZ Directors take part in a range of training and continuing 
education programs. In addition to a formal induction program 
(see page 52), Directors also receive regular bulletins designed 
to keep them abreast of matters relating to their duties and 
responsibilities as Directors.

Each Committee also conducts its own continuing education sessions 
from time to time as appropriate. Internal and/or external experts 
are engaged to conduct all education sessions. Directors also receive 
regular business briefi ngs at Board meetings. These briefi ngs are 
intended to provide Directors with information on each area of 
ANZ’s business, in particular regarding performance, key issues, risks 
and strategies for growth. In addition, Directors have the opportunity 
to participate in site visits from time to time.

The performance criteria also take into account the Director’s 
contribution to:
  charting the direction, strategy and fi nancial objectives of ANZ;
  monitoring compliance with regulatory requirements and 
ethical standards;
  monitoring and assessing Management’s performance in achieving 
strategies and budgets approved by the Board;
  setting criteria for and evaluating the Chief Executive Offi  cer’s 
performance; and
  the regular and continuing review of executive succession planning 
and executive development activities.

The performance evaluation process is set out in ANZ’s Board 
Renewal and Performance Evaluation Policy.

ACCESS TO DIRECTORS

NON-EXECUTIVE DIRECTORS

Management is able to consult Directors as required. Employees 
have access to the Directors directly or through the Company 
Secretary. Shareholders who wish to communicate with the 
Directors may direct correspondence to a particular Director, 
or to the Non-Executive Directors as a whole.

Role of Company Secretary
The Board is responsible for the appointment of ANZ’s Company 
Secretaries. The Board has appointed three Company Secretaries. 
The Group General Counsel provides legal advice to the Board 
as and when required. He works closely with the Chair of the 
Governance Committee to develop and maintain ANZ’s corporate 
governance principles, and is responsible to the Board for the 
Company Secretary’s Offi  ce function.

The Company Secretary is responsible for the day-to-day operations 
of the Company Secretary’s Offi  ce including lodgements with relevant 
Securities Exchanges and other regulators, the administration of Board 
and Board Committee meetings (including preparation of meeting 
minutes), the management of dividend payments and associated 
share plans, the administration of the Group’s Australian subsidiaries 
and oversight of the relationship with ANZ’s Share Registrar.

The Chief Financial Offi  cer is also appointed as a Company Secretary. 
Profi les of ANZ’s Company Secretaries can be found in the Directors’ 
Report on page 12.

Performance Evaluations

OVERVIEW

The framework used to assess the performance of Directors is 
based on the expectation that they are performing their duties:
  in the interests of shareholders;
  in a manner that recognises the great importance that ANZ 
places on the values of honesty, integrity, quality and trust;
  in accordance with the duties and obligations imposed upon them 
by ANZ’s Constitution, Non-Executive Directors Code of Conduct 
and Ethics, and the law; and
  having due regard to ANZ’s corporate responsibility objectives, 
and the importance of ANZ’s relationships with all its stakeholders 
and the communities and environments in which ANZ operates.

Performance evaluations of the Non-Executive Directors are 
conducted in two ways:
  Annual review – On an annual basis, or more frequently if appropriate, 
the Chairman has a one-on-one meeting with each Non-Executive 
Director specifi cally addressing the performance criteria including 
compliance with the Non-Executive Directors Code of Conduct and 
Ethics. To assist the eff ectiveness of these meetings, the Chairman 
is provided with objective information about each Director (e.g. 
number of meetings attended, Committee memberships, other 
current directorships/roles etc) and a guide for discussion to ensure 
consistency. When considering the Director’s meeting attendance 
record during the previous year and also their other roles outside 
ANZ, the Chairman reviews generally whether the Director has 
suffi  cient time to properly carry out their duties as an ANZ Director 
and more specifi cally whether they are making a suffi  cient time 
commitment to the role both at and outside meetings. A report 
on the outcome of these meetings is provided to the Governance 
Committee and to the Board.
  Re-election statement – when nominating for re-election, 
Non-Executive Directors are given the opportunity to submit 
a written or oral statement to the Board setting out their reasons 
for seeking re-election. In the Non-Executive Director’s absence, 
the Board evaluates the statement, has regard to the performance 
criteria used in evaluating the performance of Non-Executive 
Directors as referred to above, and also considers their capacity 
to commit the necessary time to their role as a Director before 
deciding whether to endorse the relevant Director’s re-election.
In connection with the latter aspect, consideration is given to the 
time required to attend and prepare for regular scheduled Board 
and Committee meetings (including the annual off -site meeting 
to review the Group’s strategy) as well as the time required to 
attend and prepare for ad hoc meetings should the need arise. 
With respect to Ms Watkins (who is seeking re-election at the 
2011 Annual General Meeting) and her executive role as the CEO 
of GrainCorp Limited, the Board gave careful consideration at the 
time of her GrainCorp appointment to her ability to commit the 
necessary time to her role as an ANZ Director. This aspect is 
reviewed again as part of the annual performance review process 
each year (as referred to above) and the Board remains of the view 
that Ms Watkins has, and is and will be able to continue committing, 
the necessary time to properly carry out her role as an ANZ Director.

54

ANZ Annual Report 2011

CHAIRMAN OF THE BOARD

REVIEW PROCESSES UNDERTAKEN

An annual review of the performance of the Chairman of the Board 
is facilitated by the Chair of the Governance Committee who seeks 
input from each Director individually on the performance of the 
Chairman of the Board against the competencies for the Chairman’s 
role approved by the Board.

The Chair of the Governance Committee collates the input in order 
to provide an overview report to the Governance Committee and to 
the Board, as well as feedback to the Chairman of the Board.

THE BOARD

For the year ended 30 September 2011 the performance of the Board 
was assessed using an independent external facilitator, who sought 
input from each Director and certain members of senior Management 
when carrying out the assessment.

The assessment was conducted in accordance with broad terms 
of reference agreed by the Governance Committee, and included 
a review of Board papers and decision processes for a range of key 
decisions made over the previous year.

Based on the information and materials reviewed, the external 
facilitator rated the Board’s practices as delivering superior 
capabilities across all of the critical elements of board eff ectiveness. 
The results of the assessment were discussed with the Chair of the 
Governance Committee and were presented at a meeting of the 
Governance Committee which was attended by all Directors.

It is expected that externally facilitated reviews of the Board will occur 
approximately every three years. The review process in the intervening 
years is conducted internally, and considers progress against any 
recommendations implemented arising from the most recent externally 
facilitated review, together with any new issues that may have arisen.

BOARD COMMITTEES

Each of the principal Board Committees conducts an annual 
Committee performance self-assessment to review performance 
using Guidelines approved by the Governance Committee. The 
Guidelines set out that at a minimum, the self-assessments should 
review and consider the following:
  the scope of the Committee’s responsibilities and duties as 
enshrined in its Charter;
  the Committee’s performance against its Charter and annual 
calendar of business;
  the Committee’s performance against any goals or objectives 
it set itself for the year under review;
  major issues considered by the Committee during the year; and 
  the identifi cation of future topics for training/education of 
the Committee.

The outcomes of the performance self-assessments, along with 
plans and objectives for the new fi nancial year, are submitted to 
the Governance Committee (and, in the case of the Governance 
Committee, to the Board) for discussion and noting.

SENIOR MANAGEMENT 

Details of how the performance evaluation process is undertaken 
by the Board in respect of the Chief Executive Offi  cer and other 
key senior executives, including how fi nancial, customer, 
operational and qualitative measures are assessed, are set out 
in the Remuneration Report on pages 16 to 33.

Board, Director, Board Committee and relevant senior Management 
evaluations in accordance with the above processes have been 
undertaken in respect of the 2011 fi nancial year.

Board Committees

As set out on page 51 of this statement, the Board has the ability 
under its Constitution to delegate its powers and responsibilities 
to Committees of the Board. This allows the Board to spend additional 
and more focused time on specifi c issues. The Board has fi ve principal 
Board Committees: Audit Committee, Governance Committee, Human 
Resources Committee, Risk Committee and Technology Committee.

MEMBERSHIP AND ATTENDANCE

Each of the principal Board Committees is comprised solely of 
independent Non-Executive Directors, has its own Charter and has 
the power to initiate any special investigations it deems necessary.

Membership criteria are based on each Director’s skills and 
experience, as well as his/her ability to add value and commit time 
to the Committee. Composition is reviewed annually by the Board.

The Chairman is an ex-offi  cio member of each principal Board 
Committee. The Chief Executive Offi  cer is invited to attend Board 
Committee meetings as appropriate. His presence is not automatic, 
however, and he does not attend where his remuneration is 
considered or discussed, nor does he attend the Non-Executive 
Director private sessions of Committees. Non-Executive Directors 
may attend any meeting of any Committee.

Each Board Committee may, within the scope of its responsibilities, 
have unrestricted access to Management, employees and information 
it considers relevant to the carrying out of its responsibilities under 
its Charter.

Each Board Committee may require the attendance of any ANZ 
offi  cer or employee, or request the attendance of any external party, 
at meetings as appropriate.

MEETINGS

The principal Board Committees plan their annual agendas following 
a process approved by the Board. The offi  ces of the executives  
appointed to assist the Chair of each Board Committee liaise in order 
to review the calendars of business prepared by each Committee and 
identify any potential gaps and unnecessary overlaps between the 
Committees. In advance of each Board Committee meeting, 
the Committee Chair shall ensure that there is at least one planning 
session with relevant internal and external stakeholders to ensure 
that all emerging issues are captured in the agenda for the 
forthcoming meeting as appropriate.

Minutes from Committee meetings are included in the papers to 
the following Board meeting. In addition, Committee Chairs update 
the Board regularly about matters relevant to the Committee’s role, 
responsibilities, activities and matters considered, discussed and 
resolved at Committee meetings. When there is a cross-Committee 
item, the Committees will communicate with each other through 
their Chairs.

Corporate Governance

55

CORPORATE GOVERNANCE (continued)

ANZ BOARD COMMITTEE MEMBERSHIPS – as at 30 September 2011

Audit

Governance

Human Resources

Risk

Mr D E Meiklejohn FE, C

Mr P A F Hay C

Ms A M Watkins C

Mr I J Macfarlane C

Technology

Dr G J Clark C

Mr P A F Hay

Mr I J Macfarlane

Mr I J Macfarlane

Ms A M Watkins

Dr G J Clark

Mr P A F Hay

Dr G J Clark

Mr Lee Hsien Yang

Mr Lee Hsien Yang

Mr D E Meiklejohn

Ms A M Watkins FE

Mr J P Morschel (ex offi  cio)

Mr Lee Hsien Yang

Mr D E Meiklejohn

Mr J P Morschel (ex offi  cio)

Mr J P Morschel (ex offi  cio)

Mr J P Morschel (ex offi  cio)

A review of the Audit Committee Charter was undertaken during 
the year and a small number of changes were made, including to 
confi rm that the Committee’s duties include reviewing any major 
proposed outsourcing of the Global Internal Audit function and 
also that there is some overlap in membership between the Risk 
Committee and Audit Committee.

The Audit Committee meets with the external auditor and internal 
auditor without Management being present. The Chair of the Audit 
Committee meets separately and regularly with Global Internal Audit, 
the external auditor and Management.

The Deputy Chief Financial Offi  cer is the executive responsible 
for assisting the Chair of the Committee in connection with the 
administration and effi  cient operation of the Committee.

Substantive areas of focus in the 2011 fi nancial year included: 

  Global Internal and External Audit – the Committee approved 

the annual plans for Global Internal and External Audit and kept 
progress against those plans under regular review. Adjustments 
to the Global Internal Audit Plan were made during the year 
to accommodate changes arising from high focus areas and 
changing risk profi les, integration and project work or specifi c 
Management requests; 

  Accounting and regulatory developments – reports on accounting 
developments were provided to the Committee outlining relevant 
changes and implications for ANZ; 

  Financial Reporting Governance Program – the Committee 
monitored the fi nancial reporting process and the controls 
in place to ensure the integrity of the fi nancial statements, 
including refreshing the Financial Reporting Governance Program; 
and 

  Whistleblowing – the Committee received reports on disclosures 

made under ANZ’s Global Whistleblower Protection Policy. 

Mr J P Morschel (ex offi  cio)

C – Chair FE – Financial Expert

AUDIT COMMITTEE

The Audit Committee is responsible for reviewing: 

  ANZ’s fi nancial reporting principles and policies, controls 

and procedures; 

  the eff ectiveness of ANZ’s internal control and risk management 

framework; 

  the work of Global Internal Audit which reports directly and 
solely to the Chair of the Audit Committee (refer to Global 
Internal Audit on page 59 for more information); 

  the Audit Committees of signifi cant subsidiary companies; 

  prudential supervision procedures required by regulatory bodies 

to the extent relating to fi nancial reporting; 

  the integrity of ANZ’s fi nancial statements, compliance with 

related legal and regulatory requirements, and the independent 
audit thereof; and 

  any due diligence procedures. 

The Audit Committee is also responsible for: 

  the appointment, annual evaluation and oversight of the external 

auditor, including reviewing their independence, fi tness and 
propriety and qualifi cations; 

  compensation of the external auditor; 

  where appropriate, replacement of the external auditor; and 

  reviewing the performance and remuneration of the Group General 

Manager, Global Internal Audit. 

Under the Committee Charter, all members of the Audit Committee 
must be appropriately fi nancially literate. Both Mr Meiklejohn
(Chair) and Ms Watkins were determined to be a ‘fi nancial expert’ 
during the 2011 fi nancial year under the defi nition set out in the 
Audit Committee Charter. While the Board has determined that 
Mr Meiklejohn and Ms Watkins each have the necessary attributes to 
be a ‘fi nancial expert’ in accordance with the relevant requirements, 
it is important to note that this does not give rise to Mr Meiklejohn 
or Ms Watkins having responsibilities additional to those of other 
members of the Audit Committee.

56

ANZ Annual Report 2011

GOVERNANCE COMMITTEE

The Governance Committee is responsible for:

  identifying and recommending prospective Board members 

and ensuring appropriate succession planning for the position 
of Chairman (see page 52);

  ensuring there is a robust and eff ective process for evaluating the 
performance of the Board, Board Committees and non-executive 
Directors (see pages 54 to 55);

  monitoring the eff ectiveness of the Diversity Policy to the extent it 
relates to Board diversity and reviewing and approving measurable 
objectives for achieving gender diversity on the Board (see page 62);

  ensuring an appropriate Board and Board Committee structure 

is in place;

  reviewing and approving the Charters for each Board Committee 
except its own, which is reviewed and approved by the Board; and

  reviewing the development of and approving corporate 
governance policies and principles applicable to ANZ.

HUMAN RESOURCES COMMITTEE 

The Human Resources Committee assists and makes recommendations 
to the Board in relation to remuneration matters and senior executive 
succession, including for the Chief Executive Offi  cer. The Committee 
also assists the Board by reviewing and approving certain policies, 
as well as monitoring performance, with respect to health and safety 
issues and diversity.

The Committee is responsible for reviewing and making 
recommendations to the Board on: 

  remuneration matters relating to the Chief Executive Offi  cer 

(details in the Remuneration Report on pages 16 to 45); 

  remuneration matters, including incentive arrangements, for 

other Board Appointees (other than the Group General Manager 
Global Internal Audit);

  the design of remuneration structures and signifi cant incentive 

plans; and 

  the Group’s Remuneration Policy and remuneration strategy. 

The Group General Counsel is the executive responsible for assisting 
the Chair of the Committee in connection with the administration 
and effi  cient operation of the Committee.

In addition, the Committee considers and approves the appointment 
of Board Appointees (other than the Group General Manager Global 
Internal Audit) and senior executive succession plans.

Substantive areas of focus in the 2011 fi nancial year included: 

  New diversity requirements – the Committee reviewed ANZ’s 

governance framework to ensure compliance with the amendments 
to the ASX Governance Principles relating to diversity;

The Group Managing Director, Human Resources is the executive 
responsible for assisting the Chair of the Committee in connection 
with the administration and effi  cient operation of the Committee.

Substantive areas of focus in the 2011 fi nancial year included: 

  Board governance framework – the Committee conducted its 

  Management roles and performance – the Committee reviewed 

annual review of the Board’s governance framework and principles 
including in relation to Board composition and size, Director 
tenure, outside commitments, Board and Committee education, 
nomination procedures and Director independence criteria;

  Performance evaluation processes – the Committee reviewed 
existing processes relating to the annual performance reviews 
of the Board, Chairman of the Board, non-executive Directors 
and Board Committees. An independent external facilitator was 
engaged to facilitate the 2011 performance review of the Board; 

  Board and Committee performance evaluations – the Committee 

reviewed the major themes arising from the annual Board 
performance review process. The Committee also received annual 
performance self-assessment reports from each of the other 
principal Board Committees; and

  Review and approval of Group policies – the Committee reviewed 

and, where appropriate, approved amendments to existing 
Group policies including the Continuous Disclosure Policy, Board 
Renewal and Performance Evaluation Policy, Fit and Proper Policy 
and the procedure relating to the approval of Non-Executive 
Director outside appointments.

the performance of the Chief Executive Offi  cer, the Chief Executive 
Offi  cer’s direct reports and other key roles, and the succession 
plans in place for Management Board and business critical roles; 

  Regulatory changes – the Committee continued to closely 

monitor regulatory developments and implications for ANZ 
both in Australia and globally, and refi ned remuneration policy 
and practice as required; 

  Fitness and propriety – the Committee completed fi t and proper 

assessments for all existing and new Board Appointees; and 

  Remuneration – the Committee approved the grant of up to 
$1,000 of shares to each eligible employee under the ANZ 
Employee Share Acquisition Plan, conducted an annual review of 
remuneration for Non-Executive Directors and also reviewed 
the compensation structure for senior executives. 

For more details on the activities of the Human Resources Committee, 
please refer to the Remuneration Report on pages 16 to 45.

Corporate Governance

57

CORPORATE GOVERNANCE (continued)

RISK COMMITTEE

The Board is principally responsible for approving the Group’s risk 
appetite and risk tolerance, related strategies and major policies, 
for the oversight of policy compliance, and for the eff ectiveness 
of the risk and compliance management framework that is in place.

The Risk Committee is delegated responsibility for overseeing, 
monitoring and reviewing the Group’s risk management principles 
and policies, strategies, processes and controls including credit, 
market, liquidity, balance sheet, operational, compliance and other 
reputational risk control frameworks, as well as the culture of the 
organisation in connection with such matters.

The Committee is also authorised to approve credit transactions 
and other related matters beyond the approval discretion of the 
Chief Risk Offi  cer.

The Chief Risk Offi  cer is the executive responsible for assisting the 
Chair of the Committee in connection with the administration and 
effi  cient operation of the Committee.

Substantive areas of focus in the 2011 fi nancial year included:

  Economic environment – the Committee received updates 
on the global economic environment, including the impact 
of European sovereign debt issues, a weakened US economy 
and a high Australian dollar;

  Regulatory change – the Committee monitored proposed new 

regulations, both local and global, including Basel III and proposed 
Australian taxation changes;

  External environment – the Committee received updates on the 

impact of natural disasters in Australia, New Zealand and Japan; and

  Business updates – the Committee received updates from 

businesses across the Group.

A risk management and internal control system to manage material 
business risks is in place, and Management reported to the Risk 
Committee during the year as to the eff ectiveness of the management 
of ANZ’s material business risks.

For further information on how ANZ manages its material fi nancial 
risks, please see the disclosures in relation to AASB 7 ‘Financial 
instruments: Disclosure’ in the notes to the fi nancial statements.

For further information on risk management governance and related 
ANZ policies, please see the Corporate Governance section of anz.com

TECHNOLOGY COMMITTEE 

The Technology Committee assists the Board in the eff ective 
discharge of its responsibilities in relation to technology and 
related operations. The Committee is responsible for making 
recommendations to the Board on new projects in technology 
above $100 million in value, investigating and reviewing security 
issues relevant to ANZ’s technology, reviewing and approving 
Management recommendations for long-term technology and 
related operations planning, and the approval of policies, strategies 
and control frameworks for the management of technology risk.

The Chief Information Offi  cer is the executive responsible for 
assisting the Chair of the Committee in connection with the 
administration and effi  cient operation of the Committee.

Substantive areas of focus in the 2011 fi nancial year included: 

  Review of new and existing major projects – the Committee 
reviewed proposed new major projects and monitored the 
progress of existing major projects; 

  Strategy – the Committee received reports on major strategic 

initiatives, including the technology strategy, a revised 
organisational structure and changes to further strengthen 
the technology leadership team; 

  Security – updates were received on key information security 
issues, and various tactical and strategic activities planned to 
remediate or control them; and 

  Service and systems stability and performance – the Committee 

received regular reports on operational performance, and actions 
undertaken to improve service stability. 

DIRECTORS’ MEETINGS

The number of Board meetings and meetings of Committees during the year the Director was eligible to attend, and the number of meetings 
attended by each Director were:

Board

Audit 
Committee

Governance
Committee

A

10

10

10

10

10

10

10

10

B

9

10

10

10

9

10

10

10

A

6

6

6

6

6

B

6

6

6

6

6

A

4

4

4

4

B

4

3

4

4

Human 
Resources 
Committee

A

5

5

5

5

5

B

5

5

5

5

5

Risk
Committee

Technology 
Committee

Shares 
Committee*

Committee 
of the Board*

A

6

6

6

6

6

B

6

6

6

6

6

A

4

4

4

4

B

4

4

4

4

A

1

1

5

5

2

B

1

1

5

5

2

A

B

3

8

8

3

8

8

G J Clark

P A F Hay

Lee Hsien Yang

I J Macfarlane

D E Meiklejohn

J P Morschel

M R P Smith

A M Watkins

Column A – Indicates the number of meetings the Director was eligible to attend. 
Column B – Indicates the number of meetings attended.  The Chairman is an ex-officio member of the Risk, Audit, Human Resources, Governance and Technology Committees.

With respect to Committee meetings, the table above records attendance of Committee members. Any Director is entitled to attend these meetings and from time to time Directors attend meetings 
of Committees of which they are not a member.

*The meetings of the Shares Committee and Committee of the Board as referred to in the table above include those conducted by written resolution. The Executive Committee did not meet 
during the 2011 financial year.

58

ANZ Annual Report 2011

 
 
 
 
 
 
 
ADDITIONAL COMMITTEES 

  the external auditor should not function as part of Management 

In addition to the fi ve principal Board Committees, the Board has 
constituted an Executive Committee and a Shares Committee, each 
consisting solely of Directors, to assist in carrying out specifi c tasks.

The Executive Committee has the full power of the Board and is 
convened as necessary between regularly scheduled Board meetings 
to deal with urgent matters. The Shares Committee has the power 
to manage on behalf of the Board the issue of shares and options 
(including under ANZ’s Employee Share Plan and Share Option Plan). 
The Board also forms and delegates authority to ad-hoc Committees 
of the Board as and when needed to carry out specifi c tasks.

Audit and Financial Governance

GLOBAL INTERNAL AUDIT 

Global Internal Audit is a function independent of Management whose 
role is to provide the Board of Directors and Management with an 
eff ective and independent appraisal of the internal controls established 
by Management. Operating under a Board approved Charter, the 
Group General Manager, Global Internal Audit reports directly and 
solely to the Chair of the Audit Committee, with a direct communication 
line to the Chief Executive Offi  cer and the external auditor. 

The Global Internal Audit Plan is developed utilising a risk based 
approach and is refreshed on a quarterly basis. The Audit Committee 
approves the plan, the associated budget and any changes thereto.

All audit activities are conducted in accordance with ANZ policies 
and values, as well as local and international auditing standards, 
and the results thereof are reported to the Audit Committee, 
Risk Committee and Management. These results infl uence the 
performance assessment of business heads.

Furthermore, Global Internal Audit monitors the remediation of audit 
issues and highlights the current status of any outstanding audits.

EXTERNAL AUDIT 

The external auditor’s role is to provide an independent opinion that 
ANZ’s fi nancial reports are true and fair and comply with applicable 
regulations. The external auditor performs an independent audit in 
accordance with Australian Auditing Standards. The Audit Committee 
oversees ANZ’s Policy on Relationship with the External Auditor. 
Under the Policy, the Audit Committee is responsible for the 
appointment (subject to ratifi cation by shareholders) and also the 
compensation, retention and oversight of the external auditor.

The Policy also stipulates that the Audit Committee:

  pre-approves all audit and non-audit services on an engagement 
by engagement basis or pursuant to specifi c pre-approval policies 
adopted by the Committee;

  regularly reviews the independence of the external auditor; and

  evaluates the eff ectiveness of the external auditor.

The Policy also requires that all services provided by the external 
auditor, including the non-audit services that may be provided by the 
external auditor, must be in accordance with the following principles:

  the external auditor should not have a mutual or confl icting 

interest with ANZ;

  the external auditor should not audit its own work;

or as an employee; and

  the external auditor should not act as an advocate of ANZ.

The Policy, which sets out in detail the types of services the external 
auditor may and may not provide, can be found on the Corporate 
Governance section of anz.com

Details of the non-audit services provided by the external auditor, 
KPMG, during the 2011 fi nancial year, including their dollar value, 
together with the statement from the Board as to their satisfaction 
with KPMG’s compliance with the related independence requirements 
of the Corporations Act 2001, are set out in the Directors’ Report on 
page 12. In addition, the auditor has provided an independence 
declaration under Section 307C of the Corporations Act 2001.

ANZ requires a two year period before any former partner or employee 
of the external auditor is appointed as a Director or senior executive of 
ANZ. The lead partner of the external auditor is required to rotate off  
the audit after fi ve years and cannot return for a further fi ve years. 
Certain other senior audit staff  are required to rotate off  after a 
maximum of seven years. Any appointments of ex-partners or 
ex-employees of the external auditor as ANZ fi nance staff , at senior 
manager level or higher, must be pre-approved by the Chair of the 
Audit Committee.

As disclosed in previous Annual Reports, in 2004 the US SEC 
commenced an inquiry into non-audit services provided by ANZ’s 
auditor, KPMG. This matter has been resolved and there was no 
adverse eff ect on ANZ.

FINANCIAL CONTROLS 

The Audit Committee of the Board oversees ANZ’s fi nancial reporting 
policies and controls, the integrity of ANZ’s fi nancial statements, the 
relationship with the external auditor, the work of Global Internal Audit, 
and the Audit Committees of various signifi cant subsidiary companies.

ANZ maintains a Financial Reporting Governance (FRG) Program 
which evaluates the design and tests the operation of key fi nancial 
reporting controls. In addition, half-yearly certifi cations are 
completed by senior Management, including senior fi nance 
executives. These certifi cations comprise representations and 
questions about fi nancial results, disclosures, processes and controls 
and are aligned with ANZ’s external obligations. This process is 
independently evaluated by Global Internal Audit and tested by the 
FRG Program. 

Any issues arising from the evaluation and testing are reported to the 
Audit Committee. This process assists the Chief Executive Offi  cer and 
Chief Financial Offi  cer in making the certifi cations to the Board under 
the Corporations Act and ASX Governance Principles as referred to in 
the Directors’ Report on page 13. 

Corporate Governance

59

CORPORATE GOVERNANCE (continued)

Ethical and Responsible Decision-making

CODES OF CONDUCT AND ETHICS

ANZ has two main Codes of Conduct and Ethics, the Employee 
Code and the Non-Executive Directors Code. These Codes provide 
employees and Directors with a practical set of guiding principles 
to help them make decisions in their day to day work. Having two 
Codes recognises the diff erent responsibilities that Directors have 
under law but enshrines the same values and principles.

The Codes embody honesty, integrity, quality and trust, and 
employees and Directors are required to demonstrate these 
behaviours and comply with the Codes whenever they are 
identifi ed as representatives of ANZ.

The principles underlying ANZ’s Codes of Conduct and Ethics are: 

  We act in ANZ’s best interests and value ANZ’s reputation;

  We act with honesty and integrity;

  We treat others with respect, value diff erence and maintain 

a safe working environment;

  We identify confl icts of interest and manage them responsibly; 

  We respect and maintain privacy and confi dentiality;

  We do not make or receive improper payments, benefi ts or gains; 

Within two months of starting work with ANZ, and thereafter on 
an annual basis, all employees are required to complete a training 
course that takes each employee through the eight Code principles 
and a summary of their obligations under each of the policies in the 
Conduct and Ethics Policy Framework. Employees are required to 
declare that they have read, understand and have complied with the 
principles of the Employee Code, including key relevant extracts of 
the policies set out above.

To support the Employee Code of Conduct and Ethics, ANZ’s Global 
Performance Improvement and Unacceptable Behaviour Policy sets 
out the process to be followed to determine whether the Code has 
been breached and the consequences that should be applied to 
employees who are found to have breached the Code. Under the 
ANZ Global Performance Management Framework, any breach of 
the Code that leads to a consequence (such as a warning) will result 
in an unacceptable risk/compliance/behaviour fl ag being given 
at the time of the performance assessment. A fl ag must be taken
into account when determining an employee’s performance and 
remuneration outcome and will almost always negatively impact 
those outcomes for the fi nancial year in question.

Directors’ compliance with the Non-Executive Directors Code 
continues to form part of their annual performance review.

  We comply with the Codes, the law and ANZ’s policies and 

SECURITIES TRADING

procedures; and

  We immediately report any breaches of the Codes, the law 

or ANZ policies and procedures.

The Codes are supported by the following detailed policies that 
together form ANZ’s Conduct and Ethics Policy Framework:

  ANZ Anti-Money Laundering and Counter-Terrorism 

Financing Program; 

  ANZ Use of Systems, Equipment and Information Policy;

  ANZ Global Fraud and Corruption Policy; 

  ANZ Group Expense Policy;

  ANZ Equal Opportunity, Bullying and Harassment Policy;

  ANZ Health and Safety Policy;

  ANZ Global Employee Securities Trading and Confl ict 

of Interest Policy; 

  ANZ Global Anti-Bribery Policy; and

  ANZ Global Whistleblower Protection Policy.

In 2010 ANZ implemented values and ethics training sessions that 
were run by ANZ leaders with their direct reports at manager level or 
above. Following this rollout, leaders are now strongly encouraged to 
run sessions for new direct reports and ensure they, in turn, brief their 
teams where required on ANZ’s values and ethical decision making 
within the team. The sessions are designed to build line manager 
capability, equipping ANZ leaders and their teams with tools and 
knowledge to make values-based, conscious and ethical business 
decisions and create team behaviour standards that are in line with 
the ANZ Values. 

ANZ’s Global Employee Securities Trading and Confl ict of Interest 
Policy prohibits trading in ANZ securities or the securities of other 
companies by all employees and Directors who are aware of 
unpublished price-sensitive information.

The Policy specifi cally prohibits restricted employees, their associates 
and Directors trading in ANZ securities during ‘blackout periods’ as 
defi ned in the Policy. The Policy also provides that certain types of 
trading are excluded from the operation of the trading restrictions 
under the Policy, and for exceptional circumstances in which 
restricted employees and Directors may be permitted to trade during 
a prohibited period, with prior written clearance.

Directors are required to obtain written approval from the Chairman 
in advance of any trading in ANZ securities. The Chairman of the 
Board is required to seek written approval from the Chair of the Audit 
Committee. Senior Executives and other restricted employees are also 
required to obtain written approval before they, or their associates, 
trade in ANZ securities.

It is a condition of the grant of employee deferred shares and share 
options and rights that no schemes are entered into by any employee 
that specifi cally protect the value of such shares, options and rights 
before the shares have vested or the options or rights have entered 
their exercisable period. Any breach of this prohibition would 
constitute a breach of the grant conditions and would result in the 
forfeiture of the relevant shares, options or rights.

Directors and Management Board members are also prohibited from 
providing ANZ securities as security in connection with any margin 
loan or similar fi nancing arrangement under which they may be 
subject to a margin call or loan to value ratio breach.

60

ANZ Annual Report 2011

WHISTLEBLOWER PROTECTION

The ANZ Global Whistleblower Protection Policy provides a 
mechanism by which ANZ employees, contractors and consultants 
may report serious issues on a confi dential basis, without fear of 
victimisation or disadvantage.

Complaints may be made under the Policy to Managers, designated 
Whistleblower Protection Offi  cers, or via an independently managed 
Whistleblower Protection hotline.

Commitment to Shareholders
Shareholders are the owners of ANZ and the approaches described 
below are enshrined in ANZ’s Shareholder Charter, a copy of which 
can be found on the Corporate Governance section of anz.com

COMMUNICATION

In order to make informed decisions about ANZ, and to communicate 
views to ANZ, it is important for shareholders to have an 
understanding of ANZ’s business operations and performance.

ANZ encourages shareholders to take an active interest in ANZ, and seeks 
to provide shareholders with quality information in a timely fashion 
through ANZ’s reporting of results, the Annual Report, the Shareholder 
and Corporate Responsibility Review, announcements and briefi ngs to 
the market, half yearly newsletters and via its dedicated shareholder 
site on anz.com. ANZ strives for transparency in all its business practices, 
and recognises the impact of quality disclosure on the trust and 
confi dence of shareholders, the wider market and the community. To 
this end, ANZ, outside of its scheduled result announcements, issued 
additional Trading Updates to the market during the 2011 fi nancial year.

Should shareholders require any information, contact details for 
ANZ and its Share Registrar are set out in ANZ’s Annual Report, the 
Shareholder and Corporate Responsibility Review, the half yearly 
shareholder newsletter, and the Shareholder Centre section of anz.com

MEETINGS

To allow as many shareholders as possible to have an opportunity 
to attend shareholder meetings, ANZ rotates meetings around 
capital cities and makes them available to be viewed online using 
webcast technology.

Further details on meetings and presentations held throughout this 
fi nancial year are available on anz.com > About us >Shareholder centre 
> Presentations and Webcasts. Prior to the Annual General Meeting, 
shareholders are provided the opportunity to submit any questions 
they have for the Chairman or Chief Executive Offi  cer to enable key 
common themes to be considered.

The external auditor is present at ANZ Annual General Meetings 
and available to answer shareholder questions on any matter that 
concerns them in their capacity as auditor.

Directors are also required to attend the Annual General Meeting 
each year, barring unusual circumstances, and be available afterwards 
to meet with and answer questions of shareholders.

Shareholders have the right to vote on various resolutions related 
to company matters. If shareholders are unable to attend a meeting 
they can submit their proxies via post or electronically. Where votes 
are taken on a poll, which is usual ANZ practice, shareholders are 
able to cast their votes on a confi dential basis. ANZ appoints an 
independent party to verify the results, normally KPMG, which are 
reported as soon as possible to the ASX and posted on anz.com

Continuous Disclosure
ANZ’s practice is to release all price-sensitive information to the 
ASX in a timely manner as required under the ASX Listing Rules and 
then to all relevant overseas securities exchanges on which ANZ’s 
securities are listed, and to the market and community generally 
through ANZ’s media releases, website and other appropriate channels.

Through ANZ’s Continuous Disclosure Policy, ANZ demonstrates 
its commitment to achieving best practice in terms of disclosure by 
acting in accordance with the spirit, intention and purposes of the 
applicable regulatory requirements and by looking beyond form to 
substance. The Policy refl ects relevant obligations under applicable 
securities exchange listing rules and legislation. 

For disclosure purposes, price-sensitive information is information 
that a reasonable person would expect to have a material eff ect on 
the price or value of ANZ’s securities. Designated Disclosure Offi  cers 
have responsibility for reviewing proposed disclosures and making 
decisions in relation to what information can be or should be 
disclosed to the market. Each ANZ employee is required to inform 
a Disclosure Offi  cer regarding any potentially price-sensitive 
information concerning ANZ as soon as they become aware of it.

A committee of senior executives (the Continuous Disclosure 
Review Sub-Committee) also meets on a regular basis each quarter 
to overview the eff ectiveness of ANZ’s systems and procedures 
for achieving compliance with applicable regulatory requirements 
in relation to the disclosure of price-sensitive information. This 
Sub-Committee reports to the Governance Committee of the 
Board on an annual basis.

Corporate Responsibility
ANZ aims to be a role model for responsible business growth 
and business behaviour as it pursues its goal to become a super 
regional bank. 

ANZ’s corporate responsibility framework responds to the priorities 
of customers, shareholders, employees, community groups, 
regulators and governments across ANZ’s business. It emphasises 
the role ANZ plays in society – helping to create prosperity and build 
thriving communities while growing ANZ’s business responsibly.

The following fi ve priority areas guide ANZ’s corporate responsibility 
investments, initiatives and decisions globally: 

  education and employment opportunities;

  bridging urban and rural social and economic divides; 

  fi nancial capability; 

  responsible practices; and

  urban sustainability.

The Corporate Responsibility Committee is chaired by the Chief 
Executive Offi  cer. The Committee provides strategic leadership on the 
corporate responsibility agenda and monitors progress and results.

Each year, ANZ sets public targets and a business-wide program of 
work to respond to the most material issues and opportunities for
its industry. This year ANZ achieved or made strong progress on over 
90% of its public targets.

ANZ keeps interested stakeholders abreast of developments through 
a monthly e-bulletin, and annual and interim corporate responsibility 
reporting. Detailed information on ANZ’s approach and results is 
available on anz.com> About us> Corporate Responsibility

Corporate Governance

61

CORPORATE GOVERNANCE (continued)

Diversity at ANZ

GENDER BALANCE AT ANZ

ANZ considers a gender-balanced, diverse and inclusive workforce, 
where employee diff erences in areas like gender, age, culture, disability 
and lifestyle choice are valued, a strategic asset for its business and 
critical to achieving its super regional strategy. The ANZ Diversity 
Council, established in 2004, is responsible for setting the strategic 
direction and identifying focus areas in relation to diversity. It consists 
of senior executives and is chaired by the Chief Executive Offi  cer.

Gender balance is a key priority in this strategy and ANZ’s commitment 
includes Management Board level accountability for year-on-year 
improvements in gender balance, particularly across senior 
Management ranks.

GENDER BALANCE AT BOARD, SENIOR EXECUTIVE AND 
MANAGEMENT LEVELS

ANZ’s Board currently comprises eight Directors, and it is not the 
Board’s current intention to make any new Board appointments to 
increase the size of the Board, other than as a part of the succession 
planning process referred to below.

The Board has one female Director, namely Ms Watkins, who joined 
the Board in November 2008 as a Non-Executive Director. Ms Watkins
is Chair of the Human Resources Committee and a member of the 
Audit Committee and Governance Committee.

The Board has a tenure policy which limits the period of service of a 
Non-Executive Director to three 3-year terms after fi rst being elected by 
shareholders. In accordance with this policy, the next scheduled Board 
retirements will occur at the 2013 AGM when three Directors are due 
to retire. 

The Board’s objective is that the new Director appointments who will 
replace the three retiring Directors will include at least one woman, 
and it is expected that these new appointments will be made in the 
period leading up to the 2013 AGM in order to provide an appropriate 
transition. This objective is being eff ectively progressed. 

ANZ has the highest proportion of women on its Management Board 
of any Australian bank (25%). Three female CEOs lead key countries 
in ANZ’s Asia Pacifi c growth markets of Vietnam, the Philippines and 
Hong Kong. Women also lead major global businesses including Capital 
Markets, Global Loans and Shared Services operations.

Annual gender targets have been set since 2004. ANZ’s goals for the 
year ended 30 September 2011 and the results achieved are set out 
in the table below. While we did not achieve our targets over all the 
sub-categories, we improved our performance at senior Management 
level, the key pipeline for future executives. With respect to the 
total number of women across the organisation, the percentage fell 
slightly from 56.9% to 55%. See ‘Future Goals’ below for ANZ’s 2012 
measurable objectives for achieving gender diversity. 

Group

Senior executives

Senior manager

Manager

Total women in management

Baseline 
(30 Sept 2010)

30 September 
2011 Target

30 September 
2011 results

23.9%

27.6%

40.6%

38.4%

25.8%

29.3%

42.2%

40.0%

22.8%

28.5%

40.3%

38.2%

PROGRESSION AND DEVELOPMENT PRACTICES

ANZ aims to achieve gender balance in its key talent development 
and learning programs.

This year ANZ invested signifi cantly in its core Leadership Pathway 
programs which target entry level managers through to enterprise 
leaders, and provide comprehensive training in the skills and 
competencies required to lead at ANZ. 45% of participants in all 
Leadership Pathway programs were female. 

Across ANZ’s broader Leadership Talent Radar program, 38% of 
participants were female. This percentage is similar to the current 
representation in Management ranks, however achieving gender 
balance in this program is a future priority.

Awareness and education programs to eliminate any unconscious bias 
in ANZ’s policies, practice and workplace culture are underway. This year 
approximately 800 of ANZ’s managers, including Management Board 
and top 200 executives, globally participated in a learning program
to better understand the economic and business case for gender 
balancing ANZ and how to best understand, inspire and capitalise 
on the talents of both female and male employees in ANZ’s workforce.

Actions arising from these sessions include a commitment to early 
career and succession planning to get more women into line roles 
where they have access to the critical experiences required to be 
eff ective senior leaders. ANZ is also encouraging and supporting its 
senior male leaders to act as sponsors and advocates for talented 
women to widen the available pool of female talent who will consider 
working for ANZ.

PAY EQUITY

ANZ is committed to achieving pay equity for like roles across its 
business. ANZ tracks its progress annually and publicly reports its 
performance (see the 2011 Shareholder and Corporate Responsibility 
Review, which is available at anz.com).

The gender pay diff erential between males and females (with 
comparisons based on like-for-like job size) continues to be minimal, 
and reductions in the gender diff erentials in fi xed pay were achieved.

A review of performance based compensation awarded in 2010 
revealed no systemic gender bias in ANZ’s reward allocation, 
with the proportion of women achieving ANZ’s two highest levels 
of relative performance outcome (RPO), which determines bonus 
levels, slightly higher than men. Six percent of females achieved 
RPO 1 compared to 5% of males and 21% of females achieved 
RPO 2 compared to 20% of males.

In addition, 57% of award recipients in ANZ’s annual CEO Recognition 
Program were women.

FLEXIBLE ARRANGEMENTS AND PARENTAL LEAVE

ANZ off ers fl exible work arrangements, breaks from work and 
support in special circumstances to help balance life priorities with 
work and to manage careers. These include: compressed work weeks 
(where employees work the usual number of hours in fewer days); 
fl exible start and fi nish times; job sharing; telecommuting; part time 
work arrangements; and lifestyle leave which off ers up to four weeks 
unpaid leave for any purpose. See the 2011 Shareholder and 
Corporate Responsibility Review for information on the number 
of employees in fl exible work arrangements.

62

ANZ Annual Report 2011

A new childcare allowance introduced in 2011 provides Australian 
parents returning to work with a $4,000 grant to help them transition 
back to work after parental leave and superannuation is paid on all 
forms of paid parental leave. Over 478 employees received this grant in 
its fi rst year, and 94% of grant recipients remain ANZ employees today.

WORKPLACE CULTURE

ANZ is building a vibrant, diverse and inclusive culture as a critical 
foundation for its super regional strategy. This year, in the annual 
‘My Voice’ survey, 79% of all respondents supported the statements 
that ‘ANZ is creating a work environment that is open and accepting 
of individual diff erences’ and ‘My manager supports my eff orts to 
balance my work and personal life’ – key indicators of the success 
of ANZ’s diversity priorities.

SUPPORT FOR GENDER EQUALITY IN OUR COMMUNITIES 

The Chairman and Chief Executive Offi  cer support an external 
business led program to mentor and advance more women into 
Board positions. 

The Chief Executive Offi  cer, Mr Smith, is a member of the Male 
Champions for Change program (MCC), through which CEOs and 
Directors use their infl uence to ensure the issues of gender equality 
and women’s representation in leadership are elevated onto the 
national business agenda. Mr Smith is establishing a Melbourne 
Chapter of MCC, which will advocate for more accessible, fl exible 
and aff ordable childcare for parents while also championing ANZ’s 
fi nancial capability programs, which are described below. 

In 2011 ANZ was recognised as an Employer of Choice for Women 
by the Australian Equal Opportunity in the Workplace Agency. 
This followed similar achievements in the last year, including the 
Workplace Work and Life award in New Zealand for fl exible work 
practices and an IT Export award, recognising the high percentage 
of women employed in ANZ’s Technology business in India.

Saver Plus, MoneyMinded, MoneyBusiness and Progress Loans, ANZ’s 
fi nancial capability initiatives, include mostly female participants and 
aim to encourage and support their economic empowerment, education 
and broader inclusion in society. To date, ANZ’s long-term, multi-million 
dollar investment in these programs has benefi ted tens of thousands 
of women on low incomes and from disadvantaged communities. 

FUTURE GOALS

ANZ has set the following global goals for gender balance and 
diversity for 2012. The 2011 Shareholder and Corporate Responsibility 
Review contains further information on these targets.

Public Gender Balance and Diversity Targets

Reach at least 40% representation of women in management, including 
maintaining or increasing the proportion of women at all levels.

Achieve gender balance and greater cultural diversity in our key 
recruitment, talent development and learning programs.

Provide 230 positions through our traineeships, graduate program 
and permanent employment to people from disadvantaged 
backgrounds, including Indigenous Australians, Maori, people with 
disability and refugees; and support their advancement through 
mentoring and cultural awareness programs amongst all employees. 

Advance the role of women in society through engagement on 
key public policy issues, including advocacy for more accessible, 
aff ordable and fl exible childcare in Australia.

Develop and commence implementation of a global approach to 
improving age diversity across our business.

Publicly report outcomes of ANZ's current Reconciliation Action Plan 
and Diversity Action Plan.

Donations and Community Investment 
ANZ has made a long term public commitment to invest in the 
communities in which it operates and contributed around 
$16.9 million in cash, time and in-kind services during the year 
ended 30 September 2011. This does not include ‘foregone revenue’ 
such as the cost of providing low or fee free accounts to government 
benefi t recipients.

Building fi nancial capability is a key element of ANZ’s Corporate 
Responsibility framework, targeting especially those in disadvantaged 
communities who are most at risk of fi nancial exclusion. For this 
reason more than $3.5 million of this contribution was invested in 
fi nancial literacy and inclusion programs such as MoneyMinded (and 
its cultural adaptations in Australia, New Zealand and the Pacifi c), 
Saver Plus and Progress loans (Australia). Saver Plus was successful 
in gaining ongoing funding from the Australian Government to 
continue operating in 60 sites around Australia, with the support of 
partners Brotherhood of St Laurence, Berry Street, the Benevolent 
Society, the Smith Family and other community agencies. Over 7,500 
participants were involved in Saver Plus over the past two years, and 
research shows that 87% of people continue to save the same 
amount or more up to three years after completing the program. 

ANZ off ers all staff  at least one day of paid volunteer leave per 
year to make a diff erence in their local communities. This year we 
expanded our volunteering program in Asia and the Pacifi c through 
a partnership with Australian Volunteers International where our 
employees are volunteering their time and expertise to help build 
the capacity of community organisations. In the past year, staff  
volunteered more than 91,000 hours across our region.

ANZ also committed more than $3.7 million, including matching 
of staff  donations, to support the recovery and rebuilding of 
communities in regions aff ected by natural disasters including 
Australia, New Zealand and Japan.

Further details can be accessed at anz.com/cr

In addition, for the year to 30 September 2011, ANZ donated 
$80,000 to the Liberal Party of Australia and $80,000 to the Australian 
Labour Party.

Corporate Governance

63

 
Review of Operations 

Principal Risks and Uncertainties 

Five Year Summary 

65

76

84

64

ANZ Annual Report 2011

 Review of Operations 
 Chief Executive Offi  cer’s Report 

A MESSAGE FROM PETER MARRIOTT
A MESSAGE FROM MICHAEL SMITH

ANZ reported a profi t after tax of $5,355 million for the year ended 30 September 2011.

Income Statement ($m)

Net interest income
Other operating income

Operating income
Operating expenses

Profi t before credit impairment and income tax
Provision for credit impairment

Profi t before income tax
Income tax expense
Non-controlling interests

Profi t attributable to shareholders of the Company

Underlying profi t

2011

11,483
5,449

16,932
(8,023)

8,909
(1,237)

7,672
(2,309)
(8)

5,355

2010

10,869 
4,823 

15,692 
(7,304)

8,388 
(1,787)

6,601 
(2,096)
(4)

4,501 

Movt

6%
13%

8%
10%

6%
-31%

16%
10%
100%

19%

Profi t has been adjusted to exclude non-core items to arrive at underlying profi t, the result for the ongoing business activities of the Group. These 
adjustments have been determined on a consistent basis with those made in prior periods. The adjustments made in arriving at underlying earnings 
are included in statutory profi t, and are therefore subject to audit within the context of the Group statutory audit opinion. The principles set out in 
the Australian Institute of Company Director’s (AICD) and the Financial Services Institute of Australasia’s (FINSIA) joint recommendations ‘Principles 
for reporting of non-statutory profi t information’ have been adopted in determining underlying profi t. The external auditor has advised the Audit 
Committee that the adjustments are based on the guidelines released by the AICD and FINSIA, and consistent with prior period adjustments.

Income Statement ($m)

Statutory profi t attributable to shareholders of the Company
Adjustments between statutory profi t and underlying profi t

Underlying profi t

Adjustments between statutory profi t and underlying profi t ($m)

New Zealand technology integration
Acquisition costs and valuation adjustments
Treasury shares adjustment
Tax on New Zealand conduits
Changes in New Zealand tax legislation
Economic hedging – fair value (gains)/losses
Revenue and net investment hedges losses/(gains)
NZ managed funds impacts
Non-continuing businesses

Credit intermediation trades
Other

Adjustments between statutory profi t and underlying profi t

2011

5,355
297

5,652

2011

86
126
(41)
–
(2)
117
51
(39)

(4)
3

297

2010

4,501 
524

5,025 

2010

–
480
32
(38) 
36
146
(24) 
(34) 

(54) 
(20) 

524

Movt

19%
-43%

12%

Movt

n/a
-74%
large
-100%
large
-20%
large
15%

-93%
large

-43%

Review of Operations

65

REVIEW OF OPERATIONS (continued)

Pro forma 

To enhance the understanding and comparability of fi nancial information between reporting periods, ‘pro forma’ information is presented 
below. The pro forma adjustments are based on underlying profi t and assume the increase in ownership in OnePath Australia and 
New Zealand acquisitions from 49% to 100% and the Landmark and RBS acquisitions took eff ect from 1 October 2009, eff ectively restating 
the Group’s underlying profi t for the 2010 full year. This analysis provides the estimated growth rates of the ongoing business performance 
of the Group including recent acquisitions. The pro forma results below are also adjusted to exclude the impact of exchange rate movements. 

               Pro forma

            Underlying

Pro forma/underlying profi t by key line item

Net interest income
Other operating income1,2

Operating income
Operating expenses

Profi t before credit impairment and income tax
Provision for credit impairment1

Profi t before income tax
Income tax expense2
Non-controlling interests

2011

11,481
5,331

16,812
(7,718)

9,094
(1,211)

7,883
(2,222)
(9)

2010

10,869 
5,105 

15,974 
(7,132)

8,842 
(1,845)

6,997 
(1,977)
(6)

Profi t attributable to shareholders of the Company

5,652

5,014 

Movt

6%
4%

5%
8%

3%
-34%

13%
12%
50%

13%

2011

11,481
5,331

16,812
(7,718)

9,094
(1,211)

7,883
(2,222)
(9)

2010

10,862 
4,920 

15,782 
(6,971)

8,811 
(1,820)

6,991 
(1,960)
(6)

5,652

5,025 

Movt

6%
8%

7%
11%

3%
-33%

13%
13%
50%

12%

1  Credit valuation adjustments on defaulted or impaired exposures of $17 million are reclassified as provision for credit impairment (2010: $34 million).
2  Policyholder tax of $208 million (2010: $215 million) is netted off against the change in policyholder liabilities for underlying profit.

66

ANZ Annual Report 2011

ANZ reported a profi t attributable to shareholders of the Company of 
$5,355 million for the year ended 30 September 2011, up $854 million 
or 19% from $4,501 million for the year ended 30 September 2010. 
Underlying profi t was up 12% to $5,652 million.

On a pro forma basis, profi t increased by $638 million or 13%. 
Analysis of the business performance on a pro forma basis excluding 
exchange rates by major income and expense categories follows:

  Asia Pacifi c, Europe & America geography increased $14.1 billion 

(30%): Driven mainly by deposit raising strategies in UK combined 
with business expansion and RBS acquisition in Asia.

  This was partly off set by a decrease in New Zealand geography of 

$2.0 billion (4%) due to a decline in Commercial Paper issuance due 
to reduced funding requirements. A further decrease of $7.3 billion 
(2%) was due to foreign exchange rate movements.

Net interest margin2 decreased by 1 basis point to 2.46%. Excluding 
the impact of the Global Markets business, the Group margin2 
increased by 7 basis points. The main drivers of improved margin 
performance excluding Global Markets were:

  Improved asset margin (16 basis points) fl owing from pricing 
decisions in retail and commercial businesses in Australia and 
New Zealand, increase in fee income in Institutional and benefi t 
from a change in the lending mix.

  Funding & Asset mix changes (3 basis points) driven by lower 
reliance on wholesale funding as growth in customer deposits 
meets ongoing funding requirements.

  This was partly off set by a higher cost of deposits (-8 basis points) 

and higher funding costs (-3 basis points). Deposit costs were 
higher due to the competitive pressures (-5 basis points), continued 
customer migration to lower margin deposits (-2 basis points) and 
lower returns from the replicating portfolio (-1 basis point). Higher 
funding costs (-3 basis points) were mainly due to an increase in 
wholesale funding costs.

Global Markets had a -8 basis points impact on the total Group 
margin. This was driven by lower earnings from managing balance 
sheet risk (-4 basis points), lower earnings from other lending and 
investment activities (-2 basis points), higher funding costs associated 
with unrealised gains on derivatives (-1 basis point) and the balance 
sheet dilution impact (-1 basis point).

Net Interest Income
Net interest income increased 6% with higher margins (excluding 
the impact of the Global Markets business), growth in average 
interest earning assets and an increase in average deposits and 
other borrowings.

Growth in average interest earning assets1 was $28.2 billion (6%). 
Major movements include:

  Australia geography increased $21.3 billion (7%): Mortgages 

increased $15.5 billion (10%) driven by growth in net advances 
refl ecting continuing customer demand for variable rate lending. 
There was also growth in Global Markets due to an increase in 
reverse repo balances and short term available-for-sale assets 
in the Liquidity Portfolio and in Commercial Banking following 
growth in customer lending.

  Asia Pacifi c, Europe & America (APEA) geography increased $15.8 
billion (33%): Hong Kong/Taiwan increased $5.8 billion (90%) due 
to growth in net advances from the RBS business acquisition and 
organic growth. Singapore increased $3.8 billion (38%) due to 
an increase in trade loans, as well as the launch of the mortgage 
lending business in Retail. China increased $2.2 billion (86%) 
driven by higher domestic lending and investment of surplus 
cash. Onshore lending business in India grew with the launch 
of the India branch.

  This was partly off set by a decrease of $8.4 billion (2%) due to 

foreign exchange rate movements.

Growth in average deposits and other borrowings was $32.6 billion 
(11%). Major movements include:

  Australia geography increased $27.8 billion (14%): Banking 

Products increased $8.6 billion (14%) due to uplift from core 
customer deposits. Treasury increased $8.2 billion (20%) driven 
by higher Certifi cates of Deposit due to change in funding mix 
following the decision to stop re-discounting customer acceptances. 
Markets & Transaction Banking increased $7.8 billion (16%) with 
higher customer deposits in part refl ecting system growth.

1  Balance sheet growth and associated commentary is on a statutory (not pro forma) basis 

and is not adjusted for the changes in exchange rates. 

2  Net interest margin and associated commentaries are on a statutory (not pro forma) basis. 

The acquisitions did not have a significant impact on net interest margin.

Review of Operations

67

Operating Expenses
Operating expenses grew 8% with cost growth primarily in Asia 
Pacifi c, Europe & America, Institutional and Group Centre as a result 
of ongoing investment in key strategic markets and infrastructure 
and system enhancements to support future growth.

Asia Pacifi c, Europe & America cost growth was up 22% from the 
build out of the franchise, largely in Institutional, and compared with 
18% revenue growth. Institutional cost growth was up 17% mainly 
due to the runrate impact of higher personnel costs from investment 
to build out capabilities in Asia Pacifi c, Europe & America and 
investment in cash management and foreign exchange capability 
in the prior year. The Australia cost growth of 4% was largely due 
to annual salary increases and a 2% increase in staff  numbers. 
New Zealand costs were down 2%, refl ecting productivity gains 
from simplifying the business. Group Centre cost growth was up 
28% largely from increased investment in our Chengdu and Manila 
Hubs and increased technology investment.

  Personnel expenses increased $445 million (10%) as a result 
of annual salary increases and the continued build out of the 
Institutional franchise in Asia Pacifi c, Europe & America. Infl ationary 
increases in New Zealand were partly off set by a 2% reduction 
in staff  numbers from simplifying the business. Staff  numbers 
increased in Group Centre as a result of the build out of the 
off shore Hubs and investment in technology.

  Premises expenses increased $23 million (3%) refl ecting higher

staff  numbers, infl ationary increases and an increased cost 
associated with reducing our carbon footprint.

  Computer expenses increased $157 million (18%) due to a 

$51 million increase in depreciation and amortisation and an 
increase in Computer contractors’ costs from our signifi cant 
investment in technology.

  Other expenses reduced $39 million (3%) due to a strong focus on 
constraining discretionary costs, lower non-lending losses in 2011 
and lower project related expenses which are off set by increases 
in Personnel and Computer expenses.

REVIEW OF OPERATIONS (continued)

Other Operating Income
Other operating income increased 4% for the year ended 
30 September 2011. Major movements include:

  Fee income increased $29 million (1%): Transaction Banking 

increased $66 million (17%) driven mainly by volume growth. 
Deposits Australia decreased $26 million (10%) due to lower 
exception fees and reduction in volumes.

  Foreign exchange earnings increased $45 million (18%): 

Transaction Banking increased $25 million (24%) driven by higher 
volumes and pricing initiatives. Retail and Wealth Asia increased 
$13 million driven by higher volumes.

  Net income from wealth management increased $44 million (4%): 
Wealth Australia increased $23 million (2%) driven by increased 
capital investment earnings largely due to the recovery from the 
impacts of the Global Financial Crisis. This was partially off set by a 
reduction in funds management net income due to a combination 
of margin squeeze and lower average funds under management. 
New Zealand Wealth increased $18 million (14%) mainly driven by 
an increase in insurance income from OnePath New Zealand.

  Other income increased $25 million (5%) largely in Asia Pacifi c, 
Europe & America (up $41 million) due to Retail & Wealth Asia 
growing $25 million and our Partnerships business increasing 
$16 million (4%). Retail & Wealth Asia increased $25 million mainly 
due to a $19 million gain on sale of the Taiwan credit card portfolio. 
The Partnerships business increased $16 million (4%) driven mainly 
by equity accounted earnings increasing $88 million due to higher 
earnings in Shanghai Rural Commercial Bank (SRCB) off set in part 
by lower earnings in Bank of Tianjin (BoT) and Saigon Securities 
Inc (SSI). This was further off set by the $35 million write-down of 
the investment in Sacombank in 2011 principally due to a decline 
in the Vietnamese currency compared to a separate $25 million 
gain in 2010 reversing an earlier writedown of the investment in 
SSI. Other impacts include a $19 million gain on sale of 20 Martin 
Place in Sydney. This was partly off set by: a reduction of $14 million 
(17%) in E*Trade driven mainly by lower brokerage income and 
impairment of an investment in associate, a decrease of $9 million 
(48%) in New Zealand mainly due to the de-consolidation of a 
previously owned controlled entity, and a decline of $8 million in 
Global Loans.

Global Markets income is aff ected by mix impacts between the 
categories within other operating income and net interest income. 
Global Markets income decreased $189 million or 11%. Trading and 
balance sheet income within Global Markets businesses fell 36% 
refl ecting the impact of a number of signifi cant global events that 
have aff ected the stability of fi nancial markets. Despite the diffi  cult 
trading conditions Global Markets continues to diversify the product 
and geographic mix of its revenue streams and client base. Markets 
sales were up 22% and foreign exchange revenues increased 3% with 
foreign exchange sales revenues now representing 52% of Global 
Markets sales revenues (2010: 48%).  

68

ANZ Annual Report 2011

Provision for Credit Impairment
Total credit impairment charge relating to lending assets, 
commitments and debt securities classifi ed as available-for-sale 
assets decreased by $550 million from September 2010 to 
$1,237 million. The pro forma credit impairment charge decreased 
by $634 million, driven by lower individual provision charges (down 
$652 million) and partly off set by higher collective provision charges 
(up $2 million). This refl ected a slowing in large single name 
provisions, a stabilising loan portfolio and growth in low risk assets.

The pro forma individual provision charge decreased $652 million 
over the year, due mainly to reductions in Institutional. The decrease 
in Institutional of $589 million refl ects improved portfolio quality, 
recoveries and a reduction in new impaired assets. The decreases 
in New Zealand and Asia Pacifi c, Europe & America of $93 million 
and $54 million respectively refl ect slowly improving economies in 
New Zealand and Asia. Australia saw a $75 million increase refl ecting 
the impact of the natural disasters, and weakness in the rural sector.

The pro forma collective provision charge increased by $2 million 
during the year with increases in Australia, Institutional and Group 
Centre off set by decreases in New Zealand and Asia Pacifi c, Europe 
& America. The $38 million increase in Australia is primarily driven by 
growth and an upward trend in delinquencies in the retail portfolio, 
fl oods and writebacks in the prior year. The Asia Pacifi c, Europe & 
America decrease refl ects underlying credit improvement off set 
partially by growth driven by Asia. The Institutional division increase 
of $89 million is mainly driven by growth in Global Loans. The 
New Zealand reduction was driven by releases to the economic 
cycle adjustment as a result of the earthquake impacted exposures 
migrating to impaired, coupled with some improvement in credit 
quality. Part of the fl ood provision release was used to fund an 
additional central economic cycle adjustment of $40 million due 
to ongoing global uncertainty.

Review of Operations

69

 REVIEW OF OPERATIONS (continued)

Balance Sheet Summary

Assets
Liquid assets
Due from other fi nancial institutions
Trading and available-for-sale assets
Derivative fi nancial instruments
Net loans and advances including acceptances
Investments relating to insurance business
Other

Total Assets

Liabilities
Due to other fi nancial institutions
Customer deposits
Other deposits and other borrowings

Deposits and other borrowings
Derivative fi nancial instruments
Liability for acceptances
Bonds and notes
Insurance policy liabilities/external unitholder liabilities
Other

Total liabilities

Total equity

The Group’s balance sheet continued to strengthen during 2011 
with increased capital ratios, a higher level of liquidity, an increased 
proportion of funding from customer deposits and a reduction in 
the proportion of impaired assets to gross loans and advances.

The Group’s Common Equity Tier-1 ratio increased 47 basis points 
to 8.5% and the Tier 1 ratio increased 84 basis points to 10.9% well 
above regulatory minima and suffi  cient to comply with APRA’s 
proposed implementation of Basel III capital reforms in Australia 
at January 2013.

The level of prime and supplementary liquid asset holdings increased 
from September 2010 by $16.5 billion to $91.3 billion at September 
2011, suffi  cient to cover the maturities of all short and long term 
off shore wholesale debt securities.

During the year to September 2011 the total increase in customer 
funding was $42.2 billion. The proportion of customer funding is now 
61%, an increase of 3% from September 2010.  

Gross impaired assets decreased 15% to $5.6 billion largely refl ecting 
a 23% decreased in impaired loans. Net impaired assets as a % of net 
advances decreased from 1.27% in 2010 to 0.98% in 2011.

Asset growth of $62.8 billion (12%) is principally driven by:

  Net loans and advances including acceptances increased 

$33.9 billion (9%) primarily driven by above system Australian 
housing lending growth of $10.9 billion (7%) and Asia Pacifi c, 
Europe & America growth of $11.7 billion (43%) across all 
business lines.

  Derivative fi nancial instruments increased $16.3 billion (43%) 
mainly attributable to a depreciation in the Australian Dollar 
against other currencies late in the second half of 2011 and 
volatility in the foreign exchange and interest rate markets.

70

ANZ Annual Report 2011

2011
$m

2010
$m

24,899 
8,824 
58,338 
54,118 
397,307 
29,859 
21,143 

594,488 

23,012 
296,754 
71,975 

368,729 
50,088 
970 
56,551 
32,536 
24,648 

556,534 

37,954 

18,945 
5,481 
54,257 
37,821 
363,392 
32,171 
19,636 

531,703 

21,610 
256,875 
53,508 

310,383 
37,217 
11,495 
59,714 
34,429 
22,700 

497,548 

34,155 

Movt

31%
61%
8%
43%
9%
-7%
8%

12%

6%
16%
35%

19%
35%
-92%
-5%
-5%
9%

12%

11%

  Trading & available-for-sale assets increased $4.1 billion (8%) 
including a $6.0 billion reduction due to ANZ bill acceptances 
no longer being rediscounted and classifi ed as trading securities. 
Excluding this, the increase was $10.1 billion mainly driven by an 
increase of $5.9 billion in investment in government securities 
by Singapore and New Zealand and an increase of $4.1 billion in 
Institutional Australia mainly due to increased commodity holdings 
and government securities.

Liabilities growth of $59.0 billion (12%) is principally driven by:

  Deposits and other borrowings increased $58.3 billion (19%) 
due to growth in customer deposits of $39.9 billion (16%) in 
Retail, Commercial and Institutional in Australia of $18.9 billion 
(12%) as consumers and corporates deleverage and growth in 
Asia Pacifi c, Europe & America of $18.2 billion (39%) driven by strong 
momentum across the region. Other deposits and borrowings 
increased $18.5 billion (35%) mainly due to an increase in certifi cate 
of deposits issued in Australia following a switch in products used 
for funding purposes from liability for acceptances to certifi cates 
of deposits.

Australia

Income statement ($m)

Net interest income
Other external operating income

Operating income
Operating expenses

Profi t before credit impairment and income tax
Provision for credit impairment

Profi t before income tax
Income tax expense
Non-controlling interests

Profi t

Number of employees

            Pro forma1

            Underlying2

2011

5,821 
2,358 

8,179 
(3,506)

4,673 
(711)

3,962 
(1,185)
– 

2,777 

2010

5,426 
2,366 

7,792 
(3,361)

4,431 
(598)

3,833 
(1,116)
– 

2,717 

Movt

7%
0%

5%
4%

5%
19%

3%
6%
n/a

2%

2011

5,821 
2,358 

8,179 
(3,506)

4,673 
(711)

3,962 
(1,185)
– 

2,777 

2010

5,384 
2,222 

7,606 
(3,256)

4,350 
(583)

3,767 
(1,093)
–

2,674 

17,768

17,348

Movt

8%
6%

8%
8%

7%
22%

5%
8%
n/a

4%

2%

1  These results have been presented on a pro forma, foreign exchange adjusted basis. For more information on the presentation of this information on this basis, refer to page 65. 
2   Adjusted for non-core items that are not part of the normal ongoing operations of the Group including one-off gains and losses, gains and losses on the sale of businesses, non-continuing 

businesses, timing differences on economic hedges, and acquisition related costs. Refer to page 66.

On a pro forma basis profi t increased 2%, with profi t before credit 
impairment and income tax up 5%.

Operating expenses were up 4% largely due to infl ationary impacts, 
annual salary increases, higher FTE levels and project related spend.

Net interest income increased 7% driven by strong growth in 
both average deposits of 12% and average net loans and advances 
including acceptances of 9%. Net interest margin decreased 
2 basis points. 

Growth in average net loans and advances was driven by above 
system growth in Mortgages combined with double digit growth 
in both the Business Banking and Small Business Banking portfolios. 
Deposit growth was very strong, with solid contributions from both 
the Retail and Commercial deposit portfolios. 

Net interest margin declined 2 bps in the year as continued 
competitive pricing on deposits and the impact of a shift in deposit 
product mix towards higher priced term deposits and on-line 
accounts more than off set any benefi t from asset repricing. 

Other external operating income was fl at as the adverse impact of 
removing exception fees and deferred establishment fees in Retail 
was largely off set by volume driven increases.

Provision for credit impairment increased 19% in the year. South East 
Queensland in particular struggled due to higher than national 
average unemployment combined with adverse tourism impacts 
from the strong Australian Dollar and the fl oods earlier in the year. 
The individual provision increased 16% refl ecting the stress on 
customers as a consequence of the deteriorating economic 
conditions. The year on year increase of $38 million in the collective 
provision charge was driven mainly by raising a fl ood provision in the 
March 2011 half combined with volume growth, marginally off set by 
some improvements in credit quality. Net impaired assets increased 
from 0.26% to 0.29% of net advances. 

Review of Operations

71

 REVIEW OF OPERATIONS (continued)

Asia Pacifi c, Europe and America

Income statement ($m)

Net interest income
Other external operating income

Operating income
Operating expenses

Profi t before credit impairment and income tax
Provision for credit impairment

Profi t before income tax
Income tax expense
Non-controlling interests

Profi t

Number of employees

            Pro forma1

            Underlying2

2011

1,130 
1,364 

2,494 
(1,488)

1,006 
(110)

896 
(166)
(9)

721 

2010

1,010 
1,103 

2,113 
(1,224)

889 
(177)

712 
(83)
(6)

623 

Movt

12%
24%

18%
22%

13%
-38%

26%
100%
50%

16%

2011

1,130 
1,364 

2,494 
(1,488)

1,006 
(110)

896 
(166)
(9)

721 

2010

971 
1,097 

2,068 
(1,142)

926 
(154)

772 
(90)
(6)

676 

Movt

16%
24%

21%
30%

9%
-29%

16%
84%
50%

7%

10,650

10,332 

3%

1  These results have been presented on a pro forma basis. For more information on the presentation of this information on this basis, refer to page 65.
2   Adjusted for non-core items that are not part of the normal ongoing operations of the Group including one-off gains and losses, gains and losses on the sale of businesses, non-continuing 

businesses, timing differences on economic hedges, and acquisition related costs. Refer to page 66.

  Provision charges for credit impairment decreased 38%. Individual 
provision charges were 37% lower in 2011 due to higher recoveries 
achieved mainly in the Retail businesses in Asia (in particular, 
Taiwan). Collective provision charges were lower due to the upgrade 
of a few large Institutional customers and the release arising from 
active de-risking of the previously RBS-owned portfolios. 

Net loans and advances increased 43% and customer deposits 39% 
due to increases in Transaction Banking and Global Loans.

On a pro forma basis, profi t grew 16% with solid profi t growth by 
both the Retail and Institutional businesses despite lower Global 
Markets trading income in the September 2011 half. We completed 
the acquisitions of the RBS businesses in the Philippines, Vietnam 
and Hong Kong during the fi rst half of 2010. Asia Partnerships’ profi t 
contribution held steady despite the impairment charge relating to 
the carrying value of our investment in Saigon Thuong Tin Commercial 
Joint-Stock Bank (Sacombank) in the fi rst half of 2011 and the 
positive impact of the reversal of the Saigon Securities Incorporation 
impairment charge in 2010.

Key factors aff ecting the result were:

  Solid balance sheet growth contributed to net interest income 

increasing 12% compared with 2010. 

  Other external operating income grew 24% primarily from higher 
fees and other income by Global Markets, the gain from the sale of 
credit cards loan portfolios in Taiwan, and increased earnings from 
Asia Partnerships.

  The 22% increase in operating expenses resulted from the 
build-up of regional revenue generating staff  and support 
capabilities. Employees increased by 318 during 2011. 

72

ANZ Annual Report 2011

Institutional 

Income statement ($m)

Net interest income
Other external operating income

Operating income
Operating expenses

Profi t before credit impairment and income tax
Provision for credit impairment

Profi t before income tax
Income tax expense
Non-controlling interests

Profi t

Number of employees

            Pro forma1

            Underlying2

2011

3,092 
1,814 

4,906 
(2,001)

2,905 
(258)

2,647 
(750)
(2)

1,895 

2010

3,178 
1,684 

4,862 
(1,717)

3,145 
(742)

2,403 
(670)
–

1,733 

Movt

-3%
8%

1%
17%

-8%
-65%

10%
12%
n/a

9%

2011

3,092 
1,814 

4,906 
(2,001)

2,905 
(258)

2,647 
(750)
(2)

1,895 

2010

3,226 
1,721 

4,947 
(1,748)

3,199 
(741)

2,458 
(680)
– 

1,778 

Movt

-4%
5%

-1%
14%

-9%
-65%

8%
10%
n/a

7%

6,448 

6,180 

4%

1  These results have been presented on a pro forma, foreign exchange adjusted basis. For more information on the presentation of this information on this basis, refer to page 65. 
2   Adjusted for non-core items that are not part of the normal ongoing operations of the Group including one-off gains and losses, gains and losses on the sale of businesses, non-continuing 

businesses, timing differences on economic hedges, and acquisition related costs. Refer to page 66.

Net interest margin (excluding Global Markets) was down 8 basis 
points, partially due to a one-off  interest write back in 2010 which 
increased prior year net interest margin by 3 basis points as well as the 
geographic mix eff ect with signifi cant increase in volumes in the lower 
spread Asia region. Net loans and advances were up $12.4 billion, 16%, 
with APEA growth of $10.5 billion (49%). Australian lending increased 
$2.6 billion (5%) and the margins on our lending portfolios in Australia 
and New Zealand were held relatively steady following repricing 
completed in 2010.

Expenses increased 17% mainly due to the run rate impact of 
investments made in building out APEA capabilities in the prior year 
and in cash platforms to support the super regional strategy. 

Credit impairment expense was down 65% refl ecting the improvement 
in the quality of the book as well as the credit cycle.

Institutional’s goal is to build the best bank in the world for clients who 
are dependent on trade and capital fl ows across the region, particularly 
those in the natural resources, agribusiness and infrastructure sectors. 
Aligned to this strategic ambition, our priority products are trade, cash 
management, foreign exchange and commodities and capital markets. 

Pro forma profi t increased 9%, a solid performance in diffi  cult market 
conditions, with the changing geographic distribution of profi t 
refl ecting our super regional strategy. While overall pro forma global 
revenue increased 1%, customer revenues were up 10% to $4.3 
billion, but this was off set by lower trading and balance sheet 
revenues which were down 36% refl ecting the diffi  cult market 
conditions. Customer revenues in our priority sectors of resources, 
agribusiness and infrastructure grew around 18%. Over 1,300 new 
relationships were acquired during the year.

APEA revenues grew 30% and represent 26% of global revenues 
(2010: 20%). Partially off setting APEA revenue growth was a 7% 
contraction in Australia, where trading conditions were particularly 
diffi  cult in the second half. Despite challenging economic conditions, 
New Zealand performed well with revenue up 2% on 2010. 

Within our priority product segments, Payments and Cash Management 
(“PCM”) revenues grew 13% on the back of investment in our 
“Transactive” cash management platforms. Customer deposits in PCM 
were up 27% with particularly strong growth in Asia, up 68%. Trade 
revenues were up 29% with 58% growth in Asia. Markets sales were 
up 13% and foreign exchange (FX) revenues increased 22% with FX 
sales revenues now representing 52% of total Global Markets sales 
revenues (2010: 48%). 

Review of Operations

73

 REVIEW OF OPERATIONS (continued)

New Zealand

Income statement ($m)

Net interest income
Other external operating income

Operating income
Operating expenses

Profi t before credit impairment and income tax
Provision for credit impairment

Profi t before income tax
Income tax expense
Non-controlling interests

Profi t

Number of employees

            Pro forma1

            Underlying2

2011

1,693 
466 

2,159 
(1,015)

1,144 
(166)

978 
(286)
–

692 

2010

1,579 
472 

2,051 
(1,035)

1,016 
(395)

621 
(172)
–

449 

Movt

7%
-1%

5%
-2%

13%
-58%

57%
66%
n/a

54%

2011

1,693 
466 

2,159 
(1,015)

1,144 
(166)

978 
(286)
–

692 

2010

1,635 
474 

2,109 
(1,057)

1,052 
(409)

643 
(180)
– 

463 

Movt

4%
-2%

2%
-4%

9%
-59%

52%
59%
n/a

49%

8,884 

9,073 

-2%

1  These results have been presented on a pro forma, foreign exchange adjusted basis. For more information on the presentation of this information on this basis, refer to page 65. 
2   Adjusted for non-core items that are not part of the normal ongoing operations of the Group including one-off gains and losses, gains and losses on the sale of businesses, non-continuing 

businesses, timing differences on economic hedges, and acquisition related costs. Refer to page 66.

Financial performance in the 2011 year was strongly ahead of that 
in 2010, driven by a clear focus on simplifying the business, margin 
management and lower credit provisioning, although the lack of 
credit growth had a moderating impact.

On a pro forma basis, profi t for the 2011 year increased 54%, with the 
result including a $229 million decrease in credit impairment charge. 
Profi t before credit impairment and income tax increased 13%, driven 
by revenue growth and supported by strong management of costs.

Our customer value proposition in New Zealand continues to be strong 
across the businesses, with the Simplifi cation Program contributing 
to a signifi cant uplift in Retail customer satisfaction during the year, 
culminating in ANZ being awarded the Sunday Star-Times Canstar 
Cannex Bank of the Year Award, with The National Bank second.

Key components of the pro forma result were:

  Net interest income increased 7%. This growth refl ected the margin 

benefi t from repricing of the fi xed rate lending book, and mix 
benefi t from an increased proportion of variable rate lending
in the mortgage portfolio. Deposit margins, however, were reduced 
in the competitive environment. Lending volumes increased 1% 
and customer deposits increased 7%, both largely market-driven.

  Other external operating income declined 1%, refl ecting lower 
Retail fees driven by a full year’s impact from the fee restructure 
implemented during 2010. This was partly off set by increased 
income in Wealth from growth in the OnePath insurance and 
KiwiSaver businesses, and increased investment funds under 
management in Private Banking.

  Operating expenses decreased 2%, refl ecting productivity 

gains from simplifying the business, which more than off set 
infl ationary impacts. 

Provision for credit impairment charge decreased $229 million. 
The individual provision charge was cyclically lower, down $93 million 
on last year. The collective provision charge decreased $136 million, 
largely refl ecting credit cycle adjustments booked in the 2010 year, 
with part releases in 2011. The total loss rate (total provision charge 
as a percentage of average net advances) for the 2011 year was 
0.25%, down from 0.59% for the 2010 year.

74

ANZ Annual Report 2011

Group Centre

Income statement ($m)

Net interest income
Other external operating income

Operating income
Operating expenses

Profi t before credit impairment and income tax
Provision for credit impairment

Profi t before income tax
Income tax expense
Non-controlling interests

Profi t

Number of employees

            Pro forma1

            Underlying2

2011

381 
(35)

346 
(388)

(42)
(40)

(82)
46 
– 

(36)

2010

219 
(48)

171 
(302)

(131)
(10)

(141)
(23)
– 

(164)

Movt

74%
-27%

large
28%

-68%
large

-42%
large
n/a

-78%

2011

381 
(35)

346 
(388)

(42)
(40)

(82)
46 
– 

(36)

2010

223 
(87)

136 
(302)

(166)
(10)

(176)
(11)
–

(187)

Movt

71%
-60%

large
28%

-75%
large

-53%
large
n/a

-81%

6,689 

5,557 

20%

1  These results have been presented on a pro forma, foreign exchange adjusted basis. For more information on the presentation of this information on this basis, refer to page 65. 
2   Adjusted for non-core items that are not part of the normal ongoing operations of the Group including one-off gains and losses, gains and losses on the sale of businesses, non-continuing 

businesses, timing differences on economic hedges, and acquisition related costs. Refer to page 66.

The pro forma loss of $36 million improved $128 million compared 
to a loss of $164 million for the September 2010 full year largely 
as a result of earnings on higher surplus capital. Signifi cant factors 
infl uencing the result were:

  Operating income improved $175 million largely due to higher 
earnings on central capital combined with a lower funding cost 
associated with lower debit tax balances, and profi t recognised on 
the sale of the Martin Place headquarters in Sydney of $19 million. 
There were off setting variances between net interest and other 
income as a result of elimination entries associated with the 
consolidation of OnePath Australia. 

  Operating expenses increased $86 million largely as a result of 

increased project related technology expenditure and increased 
investment in our Chengdu and Manila hubs.

Provision for credit impairment increased $30 million with $40 million 
of fl ood provisions transferred to the Group Centre to provide for 
emerging issues resulting from the global uncertainty.

Review of Operations

75

Principal Risks and Uncertainties 
Associated with ANZ

Should the diffi  cult economic conditions of these countries persist 
or worsen, asset values in the housing, commercial or rural property 
markets could decline, unemployment could rise and corporate and 
personal incomes could suff er. Also, deterioration in global markets, 
including equity, property and other asset markets, could impact 
the Group’s customers and the security the Group holds against loans 
and other credit exposures, which may impact its ability to recover 
some loans and other credit exposures. 

All or any of these negative economic and business impacts could 
cause a reduction in demand for the Group’s products and services 
and/or an increase in loan and other credit defaults and bad debts, 
which could adversely aff ect the Group’s business, operations and 
fi nancial condition. 

The Group’s fi nancial performance could also be adversely aff ected 
if it were unable to adapt cost structures, products, pricing or 
activities in response to a drop in demand or lower than expected 
revenues. Similarly, higher than expected costs (including credit 
costs) could be incurred because of adverse changes in the economy, 
general business conditions or the operating environment in the 
countries in which it operates. 

Other economic and fi nancial factors or events which may adversely 
aff ect the Group’s performance and results, include, but are not 
limited to, the level of and volatility in foreign exchange rates and 
interest rates, changes in infl ation and money supply, fl uctuations 
in both debt and equity capital markets, declining commodity prices 
due to, for example, reduced demand in Asia, and decreasing 
consumer and business confi dence. 

Geopolitical instability, such as threats of, potential for, or actual 
confl ict, occurring around the world, such as the ongoing confl icts 
in the Middle East, may also adversely aff ect global fi nancial markets, 
general economic and business conditions and the Group’s ability to 
continue operating or trading in a country, which in turn may adversely 
aff ect the Group’s business, operations and fi nancial condition. 

Natural disasters such as (but not restricted to) cyclones, fl oods and 
earthquakes, and the economic and fi nancial market implications 
of such disasters on domestic and global conditions can adversely 
impact the Group’s ability to continue operating or trading in the 
country or countries directly or indirectly aff ected, which in turn 
may adversely aff ect the Group’s business, operations and fi nancial 
condition. For more specifi c risks in relation to earthquakes and 
the recent Christchurch earthquake, see the risk factor entitled 
‘The Group may be exposed to the impact of future climate change, 
geological events, plant and animal diseases, and other extrinsic 
events which may adversely aff ect its business, operations and 
fi nancial condition’.

1. Introduction 
The Group’s activities are subject to risks that can adversely impact 
its business, operations and fi nancial condition. The risks and 
uncertainties described below are not the only ones that the Group 
may face. Additional risks and uncertainties that the Group is unaware 
of, or that the Group currently deems to be immaterial, may also 
become important factors that aff ect it. If any of the listed or unlisted 
risks actually occur, the Group’s business, operations, fi nancial 
condition, or reputation could be materially adversely aff ected, with 
the result that the trading price of the Group’s equity or debt securities 
could decline, and investors could lose all or part of their investment.

2. Changes in general business and economic 
conditions, including disruption in regional or global 
credit and capital markets, may adversely aff ect the 
Group’s business, operations and fi nancial condition. 
The Group’s fi nancial performance is primarily infl uenced by the 
economic conditions and the level of business activity in the major 
countries and regions in which it operates or trades, i.e. Australia, 
New Zealand, the Asia Pacifi c region, Europe and the United States 
of America. The Group’s business, operations, and fi nancial condition 
can be negatively aff ected by changes to these economic and 
business conditions. 

The economic and business conditions that prevail in the Group’s 
major operating and trading markets are aff ected by domestic and 
international economic events, political events, natural disasters and 
by movements and events that occur in global fi nancial markets. 

The global fi nancial crisis (GFC) in 2008 and 2009 saw a sudden 
and prolonged dislocation in credit and equity capital markets, a 
contraction in global economic activity and the creation of many 
challenges for fi nancial services institutions worldwide that still 
persist in many regions. More recently, sovereign risk (particularly 
in Europe) and its potential impact on fi nancial institutions in 
Europe and globally has emerged as a signifi cant risk to the recovery 
prospects of the global economy. The impact of the GFC and its 
results (such as heightened sovereign risk) continues to aff ect global 
economic activity and capital markets.

The economic eff ects of the GFC have been widespread and far-
reaching with unfavourable impacts on retail sales, personal and 
business credit growth, housing credit, and business and consumer 
confi dence. While some of these economic factors have since 
improved, ongoing and lasting impacts from the GFC and subsequent 
volatility in fi nancial markets and the more recent sovereign debt 
crisis in Europe (and potential contagion from it) suggest ongoing 
vulnerability and adjustment in these and other areas of consumer 
and business behaviour.

The New Zealand economy is also vulnerable to more volatile 
markets and deteriorating funding conditions. Economic conditions 
in Australia, New Zealand, and some Asia Pacifi c countries remain 
diffi  cult, albeit less so than in many European countries and in the 
United States of America (US).

76

ANZ Annual Report 2011

3. Changes in exchange rates may adversely aff ect the 
Group’s business, operations and fi nancial condition 
The recent appreciation in the Australian and New Zealand dollars 
relative to other currencies has adversely aff ected, and could continue 
to have an adverse eff ect on, certain portions of the Australian and 
New Zealand economies, including agricultural exports, international 
tourism, manufacturers, and import-competing producers. Similarly, 
a depreciation in the Australian or New Zealand dollars relative to 
other currencies would increase debt service obligations in Australia 
or New Zealand dollar terms of unhedged exposures. Appreciation 
of the Australian dollar against the New Zealand dollar, United States 
dollar and other currencies has had a negative translation eff ect, 
and future appreciation could have a greater negative impact, on the 
Group’s results from its other non-Australian businesses, particularly
its New Zealand and Asian businesses which are largely based on 
non-Australian dollar currencies. The Group has put in place hedges 
to partially mitigate the impact of currency appreciation, but 
notwithstanding this, any appreciation could have an adverse impact 
upon the Group’s earnings.

4. Competition may adversely aff ect the Group’s 
business, operations and fi nancial condition, especially 
in Australia, New Zealand and the Asian markets in which 
it operates 
The markets in which the Group operates are highly competitive and 
could become even more so, particularly in those segments that are 
considered to provide higher growth prospects or are in greatest 
demand, (for example, customer deposits). Factors that contribute to 
competition risk include industry regulation, mergers and acquisitions, 
changes in customers’ needs and preferences, entry of new participants, 
development of new distribution and service methods, increased 
diversifi cation of products by competitors, and regulatory changes in 
the rules governing the operations of banks and non-bank competitors. 
For example, changes in the fi nancial services sector in Australia and 
New Zealand have made it possible for non-banks to off er products and 
services traditionally provided by banks, such as automatic payment 
systems, mortgages, and credit cards. In addition, banks organised in 
jurisdictions outside Australia and New Zealand are subject to diff erent 
levels of regulation and consequently some may have lower cost 
structures. Increasing competition for customers could also potentially 
lead to a compression in the Group’s net interest margins, or increased 
advertising and related expenses to attract and retain customers. 

Additionally, the Australian Government announced in late 2010 a 
set of measures with the stated purpose of promoting a competitive 
and sustainable banking system in Australia. Any regulatory or 
behavioural change that occurs in response to this policy shift could 
have the eff ect of limiting or reducing the Group’s revenue earned 
from its banking products or operations. These regulatory changes 
could also result in higher operating costs. A reduction or limitation 
in revenue or an increase in operating costs could adversely aff ect 
the Group’s profi tability. 

The eff ect of competitive market conditions, especially in the Group’s 
main markets, may lead to erosion in the Group’s market share or 
margins, and adversely aff ect the Group’s business, operations, and 
fi nancial condition.

5. Changes in monetary policies may adversely aff ect 
the Group’s business, operations and fi nancial condition 
Central monetary authorities (including the Reserve Bank of Australia 
(RBA), the Reserve Bank of New Zealand (RBNZ), the US Federal 
Reserve and the monetary authorities in Asian jurisdictions in which 
we carry on business) set offi  cial interest rates so as to aff ect the 
demand for money and credit in their relevant jurisdictions. Their 
policies can signifi cantly aff ect the Group’s cost of funds for lending 
and investing and the return that the Group will earn on those loans 
and investments. Both these factors impact the Group’s net interest 
margin and can aff ect the value of fi nancial instruments it holds, such 
as debt securities and hedging instruments. The policies of central 
monetary authorities can also aff ect the Group’s borrowers, 
potentially increasing the risk that they may fail to repay loans. 
Changes in such policies are diffi  cult to predict accurately. 

6. Sovereign risk may destabilise global fi nancial markets 
adversely aff ecting all participants, including the Group 
Sovereign risk or the risk that foreign governments will default on 
their debt obligations, increase borrowings as and when required 
or be unable to refi nance their debts as they fall due, has emerged
as a risk to the recovery prospects of global economies. This risk is 
particularly relevant to a number of European countries though it is 
not limited to these places (and includes the United States). Should 
one sovereign default, there could be a cascading eff ect to other 
markets and countries, the consequences of which, while diffi  cult 
to predict, may be similar to or worse than that currently being 
experienced or which was experienced during the GFC. Such an 
event could destabilise global fi nancial markets adversely aff ecting 
all participants, including the Group. 

7. The withdrawal of the Australian Government 
Guarantee Scheme for large deposits and wholesale 
funding and the New Zealand Government Wholesale 
Funding Guarantee Scheme may adversely impact the 
Group’s access to funding and liquidity 
In response to the GFC, a number of government-sponsored fi nancial 
stabilisation packages (including guarantees of certain bank obligations) 
were introduced around the world, including in Australia and New 
Zealand. International capital markets and liquidity conditions improved 
following the GFC and banks were able to raise non-government 
guaranteed funds. Many such government-sponsored fi nancial 
stabilisation packages were withdrawn or phased out, including in 
Australia and New Zealand in relation to wholesale funding. More 
recently, heightened sovereign risk and subsequent volatility in fi nancial 
markets has re-emerged. There is no certainty that fi nancial conditions 
will improve or that government-sponsored fi nancial stabilisation 
packages would be re-introduced if conditions deteriorated.

Principal Risks and Uncertainties

77

PRINCIPAL RISKS AND UNCERTAINTIES (continued)

The absence of government-sponsored fi nancial stabilisation schemes 
may result in stress on the global fi nancial system or regional fi nancial 
systems, which could adversely impact the Group and its customers 
and counterparties. Specifi cally, it could adversely aff ect the Group’s 
ability to access sources of funding and lead to a decrease in the 
Group’s liquidity position and increase in its funding costs, negatively 
aff ecting Group’s business, operations and fi nancial condition. 

8. The Group is exposed to liquidity and funding risk, 
which may adversely aff ect its business, operations and 
fi nancial condition 
Liquidity risk is the risk that the Group is unable to meet its payment 
obligations as they fall due, including repaying depositors or 
maturing wholesale debt, or that the Group has insuffi  cient capacity 
to fund increases in assets. Liquidity risk is inherent in all banking 
operations due to the timing mismatch between cash infl ows and 
cash outfl ows. 

Reduced liquidity could lead to an increase in the cost of the Group’s 
borrowings and possibly constrain the volume of new lending, which 
could adversely aff ect the Group’s profi tability. A signifi cant 
deterioration in investor confi dence in the Group could materially 
impact the Group’s cost of borrowing, and the Group’s ongoing 
operations and funding. 

The Group raises funding from a variety of sources including 
customer deposits and wholesale funding in Australia and off shore 
markets to ensure that it continues to meet its funding obligations 
and to maintain or grow its business generally. The composition 
of the Group’s funding is described in the section headed ‘Funding 
composition’ on page 163 of this report. In times of systemic liquidity 
stress, in the event of damage to market confi dence in the Group or 
in the event that funding inside or outside Australia is not available or 
constrained, the Group’s ability to access sources of funding and 
liquidity may be constrained and it will be exposed to liquidity risk. 
In any such cases, ANZ may be forced to seek alternative funding. 
The availability of such alternative funding, and the terms on which 
it may be available, will depend upon a variety of factors, including 
prevailing market conditions and ANZ’s credit ratings. Even if 
available, the cost of these alternatives may be more expensive or 
on unfavourable terms.

Since the GFC, developments in the US mortgage industry and in the 
US and European markets more generally, including recent European 
sovereign debt concerns and the downgrade by Standard & Poor’s of 
the US government’s long-term debt rating on 5 August 2011 have 
adversely aff ected the liquidity in global capital markets including 
an increase in funding costs. Future deterioration in these market 
conditions may limit the Group’s ability to replace maturing liabilities 
and access funding in a timely and cost-eff ective manner necessary 
to fund and grow its business.

9. The Group is exposed to the risk that its credit ratings 
could change, which could adversely aff ect its ability to 
raise capital and wholesale funding 
ANZ’s credit ratings have a signifi cant impact on both its access to, 
and cost of, capital and wholesale funding. Credit ratings are not a 
recommendation by the relevant rating agency to invest in securities 
off ered by ANZ. Credit ratings may be withdrawn, subject to 
qualifi ers, revised, or suspended by the relevant credit rating agency 
at any time and the methodologies by which they are determined 
may be revised. A downgrade or potential downgrade of ANZ’s credit 
rating may reduce access to capital and wholesale debt markets, 
potentially leading to an increase in funding costs, as well as aff ecting 
the willingness of counterparties to transact with it. In addition, the 
ratings of individual securities (including, but not limited to, Tier 1 
Capital and Tier 2 Capital securities) issued by ANZ (and banks 
globally) could be impacted from time to time by changes in the 
ratings methodologies used by rating agencies. Ratings agencies 
may revise their methodologies in response to legal or regulatory 
changes or other market developments. 

10. The Group may experience challenges in managing 
its capital base, which could give rise to greater volatility 
in capital ratios 
The Group’s capital base is critical to the management of its 
businesses and access to funding. The Group is required by regulators 
including, but not limited to, APRA, RBNZ, the UK Financial Services 
Authority, US regulators and various Asia Pacifi c jurisdictions where 
the Group has operations, to maintain adequate regulatory capital. 

Under current regulatory requirements, risk-weighted assets and 
expected loan losses increase as a counterparty’s risk grade worsens. 
These additional regulatory capital requirements compound any 
reduction in capital resulting from increased provisions for loan losses 
and lower profi ts in times of stress. As a result, greater volatility in 
capital ratios may arise and may require the Group to raise additional 
capital. There can be no certainty that any additional capital required 
would be available or could be raised on reasonable terms. 

Global and domestic regulators have released proposals, including 
the Basel III proposals, to strengthen, among other things, the 
liquidity and capital requirements of banks, funds management 
entities, and insurance entities. These proposals, together with any 
risks arising from any regulatory changes, are described below in 
the risk factor entitled ‘Regulatory changes or a failure to comply 
with regulatory standards, law or policies may adversely aff ect the 
Group’s business, operations or fi nancial condition’. 

Further details about the capital management regime aff ecting
the Group are contained in note 31 to the 2011 fi nancial statements.

78

ANZ Annual Report 2011

11. The Group is exposed to credit risk, which may 
adversely aff ect its business, operations and fi nancial 
condition 
As a fi nancial institution, the Group is exposed to the risks associated 
with extending credit to other parties. Less favourable business or 
economic conditions, whether generally or in a specifi c industry sector 
or geographic region, or natural disasters, could cause customers or 
counterparties to fail to meet their obligations in accordance with 
agreed terms. For example, our customers and counterparties in the 
natural resources sector could be adversely impacted in the event of a 
prolonged slowdown in the Chinese economy. Also, our customers and 
counterparties in the tourism and manufacturing industries may have 
been adversely impacted by the recent appreciation of the Australian 
dollar relative to other currencies. The Group holds provisions for credit 
impairment. The amount of these provisions is determined by assessing 
the extent of impairment inherent within the current lending portfolio, 
based on current information. This process, which is critical to the 
Group’s fi nancial condition and results, requires diffi  cult, subjective and 
complex judgments, including forecasts of how current and future 
economic conditions might impair the ability of borrowers to repay 
their loans. However, if the information upon which the assessment 
is made proves to be inaccurate or if the Group fails to analyse the 
information correctly, the provisions made for credit impairment 
may be insuffi  cient, which could have a material adverse eff ect 
on the Group’s business, operations and fi nancial condition. 

In addition, in assessing whether to extend credit or enter into other 
transactions with customers, the Group relies on information provided 
by or on behalf of customers, including fi nancial statements and other 
fi nancial information. The Group may also rely on representations of 
customers as to the accuracy and completeness of that information 
and, with respect to fi nancial statements, on reports of independent 
auditors. The Group’s fi nancial performance could be negatively 
impacted to the extent that it relies on information that is inaccurate 
or materially misleading.

12. An increase in the failure of third parties to 
honour their commitments in connection with the 
Group’s trading, lending, derivatives and other activities 
may adversely aff ect its business, operations and 
fi nancial condition 
The Group is exposed to the potential risk of credit-related losses 
that can occur as a result of a counterparty being unable or unwilling 
to honour its contractual obligations. As with any fi nancial services 
organisation, the Group assumes counterparty risk in connection 
with its lending, trading, derivatives and other businesses where 
it relies on the ability of a third party to satisfy its fi nancial obligations 
to the Group on a timely basis. The Group is also subject to the 
risk that its rights against third parties may not be enforceable in 
certain circumstances. 

Credit exposure may also be increased by a number of factors 
including deterioration in the fi nancial condition of the counterparty, 
the value of assets the Group holds as collateral, and the market value 
of the counterparty instruments and obligations it holds. Credit losses 
can and have resulted in fi nancial services organisations realising 
signifi cant losses and in some cases failing, altogether. Should 
material unexpected credit losses occur to the Group’s credit 
exposures, it could have an adverse eff ect on the Group’s business, 
operations and fi nancial condition. 

13. Weakening of the real estate markets in Australia, 
New Zealand or other markets where it does business 
may adversely aff ect the Group’s business, operations 
and fi nancial condition 
Residential, commercial and rural property lending, together with 
property fi nance, including real estate development and investment 
property fi nance, constitute important businesses to the Group. 
Overall, the property market has been variable. Whilst there has 
been some moderation in Australian house prices, with the RP 
Data-Rismark house price index declining by 3.9% over the 12 month 
period ending August 2011, this has not had a material impact on 
the Group’s business, operations and fi nancial condition. 

A decrease in property valuations in Australia, New Zealand or other 
markets where it does business could decrease the amount of new 
lending the Group is able to write and/or increase the losses that 
the Group may experience from existing loans, which, in either case, 
could materially and adversely impact the Group’s fi nancial condition 
and results of operations. A signifi cant slowdown in the Australian 
and New Zealand housing markets or in other markets where the 
Group does business could adversely aff ect the Group’s business, 
operations and fi nancial conditions.

14. The Group is exposed to market risk which 
may adversely aff ect its business, operations and 
fi nancial condition 
The Group is subject to market risk, which is the risk to the Group’s 
earnings arising from changes in interest rates, foreign exchange 
rates, credit spreads, equity prices and indices, prices of commodities, 
debt securities and other fi nancial contracts, including derivatives. 
Losses arising from these risks may have a material adverse eff ect 
on the Group. As the Group conducts business in several diff erent 
currencies, its businesses may be aff ected by a change in currency 
exchange rates. Additionally, as the Group’s annual and interim 
reports are prepared and stated in Australian dollars, any appreciation 
in the Australian dollar against other currencies in which the Group 
earns revenues (particularly to the New Zealand dollar and US dollar) 
may adversely aff ect the reported earnings. 

The profi tability of the Group’s funds management and insurance 
businesses is also aff ected by changes in investment markets and 
weaknesses in global securities markets due to credit, liquidity or 
other problems. 

Principal Risks and Uncertainties

79

PRINCIPAL RISKS AND UNCERTAINTIES (continued)

15. The Group is exposed to the risks associated with 
credit intermediation and fi nancial guarantors which 
may adversely aff ect its business, operations and 
fi nancial condition 
The Group entered into a series of structured credit intermediation 
trades from 2004 to 2007. The Group sold protection using credit 
default swaps over these structures and then, to mitigate risk, 
purchased protection via credit default swaps over the same structures 
from eight US fi nancial guarantors. The underlying structures involve 
credit default swaps (CDSs) over synthetic collateralised debt 
obligations (CDOs), portfolios of external collateralised loan 
obligations (CLOs) or specifi c bonds/fl oating rate notes (FRNs). 

Being derivatives, both the sold protection and purchased protection 
are marked-to-market. Prior to the commencement of the GFC, 
movements in valuations of these positions were not signifi cant and 
the credit valuation adjustment (CVA) charge on the protection 
bought from the non-collateralised fi nancial guarantors was minimal. 

During and after the GFC, the market value of the structured 
credit transactions increased and the fi nancial guarantors were 
downgraded. The combined impact of this was to increase the 
CVA charge on the purchased protection from fi nancial guarantors. 
Volatility in the market value and hence CVA will continue to persist 
given the volatility in credit spreads and US dollar and Australian 
dollar rates. 

16. The Group is exposed to operational risk, which 
may adversely aff ect its business, operations and 
fi nancial condition 
Operational risk is the risk of loss resulting from inadequate or failed 
internal processes, people and systems, or from external events. 
Operational risk includes legal risk and the risk of reputational loss, 
environmental damage, and health and safety risks, but excludes 
strategic risk. 

Loss from operational risk can include fi nes, penalties, loss or theft 
of funds or assets, legal costs, customer compensation, loss of 
shareholder value, reputational loss, loss of life or injury to people, 
and loss of property and / or information. 

All operational risks carry at least a fi nancial consequence. Examples 
of operational risk that the Group is exposed to include the losses 
arising from internal fraud, external fraud, acts that are inconsistent 
with employment, health or safety laws or agreements, failure to 
meet professional customer and legal obligations, disruption of 
business or system failures, failure to execute a transaction correctly 
including but not limited to internal restructures, inadequate process 
management and from failure caused by third parties.

Direct or indirect losses that occur as a result of operational failures, 
breakdowns, omissions or unplanned events could adversely aff ect 
the Group’s fi nancial results. 

80

ANZ Annual Report 2011

17. Disruption of information technology systems 
or failure to successfully implement new technology 
systems could signifi cantly interrupt the Group’s 
business which may adversely aff ect its business, 
operations and fi nancial condition 
The Group is highly dependent on information systems and 
technology and there is a risk that these, or the services the 
Group uses or is dependent upon, might fail. 

Most of the Group’s daily operations are computer-based and 
information technology systems are essential to maintaining eff ective 
communications with customers. The exposure to systems risks 
includes the complete or partial failure of information technology 
systems or data centre infrastructure, the inadequacy of internal 
and third-party information technology systems due to, among 
other things, failure to keep pace with industry developments and 
the capacity of the existing systems to eff ectively accommodate 
growth and integrate existing and future acquisitions and alliances. 

To manage these risks, the Group has disaster recovery and 
information technology governance in place. However, any failure of 
these systems could result in business interruption, loss of customers, 
fi nancial compensation, damage to reputation and/or a weakening 
of the Group’s competitive position, which could adversely impact 
the Group’s business and have a material adverse eff ect on the 
Group’s fi nancial condition and operations. 

In addition, the Group must update and implement new information 
technology systems, in part to assist it to satisfy regulatory demands, 
ensure information security, enhance computer-based banking 
services for the Group’s customers and integrate the various 
segments of its business. The Group may not implement these 
projects eff ectively or execute them effi  ciently, which could lead to 
increased project costs, delays in the ability to comply with regulatory 
requirements, failure of the Group’s information security controls 
or a decrease in the Group’s ability to service its customers. 

18. The Group is exposed to risks associated with 
information security, which may adversely aff ect its 
fi nancial results and reputation 
Information security means protecting information and information 
systems from unauthorised access, use, disclosure, disruption, 
modifi cation, perusal, inspection, recording or destruction. As a bank, 
the Group handles a considerable amount of personal and confi dential 
information about its customers and its own internal operations. 

The Group employs a team of information security subject matter 
experts who are responsible for the development and implementation 
of the Group’s Information Security Policy. The Group is conscious that 
threats to information security are continuously evolving and as such 
the Group conducts regular internal and external reviews to ensure 
new threats are identifi ed, evolving risks are mitigated, policies and 
procedures are updated, and good practice is maintained. However, 
there is a risk that information may be inadvertently or inappropriately 
accessed or distributed or illegally accessed or stolen. Any unauthorised 
use of confi dential information could potentially result in breaches 
of privacy laws, regulatory sanctions, legal action, and claims for 
compensation or erosion to the Group’s competitive market 
position, which could adversely aff ect the Group’s fi nancial position 
and reputation.

19. The Group is exposed to reputation risk, which 
may adversely impact its business, operations and 
fi nancial condition 
Reputation risk may arise as a result of an external event or the 
Group’s own actions, and adversely aff ect perceptions about the 
Group held by the public (including the Group’s customers), 
shareholders, investors, regulators or rating agencies. The impact 
of a risk event on the Group’s reputation may exceed any direct 
cost of the risk event itself and may adversely impact the Group’s 
business, operations and fi nancial condition. Accordingly, damage 
to the Group’s reputation may have wide-ranging impacts, including 
adverse eff ects on the Group’s profi tability, capacity and cost of 
sourcing funding, and availability of new business opportunities.

20. The unexpected loss of key staff  or inadequate 
management of human resources may adversely aff ect 
the Group’s business, operations and fi nancial condition 
The Group’s ability to attract and retain suitably qualifi ed and skilled 
employees is an important factor in achieving its strategic objectives. 
The Chief Executive Offi  cer and the management team of the Chief 
Executive Offi  cer have skills and reputations that are critical to setting 
the strategic direction, successful management and growth of the 
Group, and whose unexpected loss due to resignation, retirement, 
death or illness may adversely aff ect its operations and fi nancial 
condition. In addition, the Group may in the future have diffi  culty 
attracting highly qualifi ed people to fi ll important roles, which could 
adversely aff ect its business, operations and fi nancial condition.

21. The Group may be exposed to the impact of future 
climate change, geological events, plant and animal 
diseases, and other extrinsic events which may adversely 
aff ect its business, operations and fi nancial condition 
Scientifi c observations and climate modelling point to changes 
in the global climate system that may see extreme weather events 
increase in both frequency and severity. Among the possible eff ects 
of climate change are the risks of severe storms, drought, fi res, 
cyclones, hurricanes, fl oods and rising sea levels. Such events, and 
others like them, pose the risk of inundation and damage to Group 
property, and the houses and commercial assets of the Group’s 
customers. In some cases, this impact may temporarily interrupt 
or restrict the provision of some Group services, and also adversely 
aff ect the Group’s collateral position in relation to credit facilities 
extended to those customers. 

While the future impact of climate change is diffi  cult to predict 
accurately, it should nevertheless be considered among the risks that 
may adversely impact the Group’s business, operations and fi nancial 
condition in the future. 

In addition to climatic events, geological events and events related to 
them, such as volcanic or seismic activity, tsunamis, or other extrinsic 
events, such as plant and animal diseases or a fl u pandemic, can also 
severely disrupt normal business activity and have a negative eff ect 
on the Group’s business, operations and fi nancial condition. 

In New Zealand, a number of major earthquakes have impacted 
the Christchurch area since September 2010, causing widespread 
property and infrastructure damage, and deaths. Whilst much of the 
damage was covered by public (Earthquake Commission) and private 
insurance, there will potentially be negative impacts on property 
values and on future levels of insurance and reinsurance coverage 
across New Zealand. Subsequent earthquakes in Christchurch or in 
other populated areas may further adversely impact property values 
and the ability to obtain insurance on properties used by ANZ to 
secure loans. A reduction in value of New Zealand property as a 
result of geological events such as earthquakes could increase 
lending losses which may adversely aff ect ANZ’s business, operations 
and fi nancial condition.

22. Regulatory changes or a failure to comply with 
regulatory standards, law or policies may adversely aff ect 
the Group’s business, operations or fi nancial condition 
The Group is subject to laws, regulations, policies and codes of practice 
in Australia, New Zealand and in the other countries (including but 
not limited to the United Kingdom, the United States of America, 
Hong Kong, Singapore, Japan, China and other countries within the 
Asia Pacifi c region) in which it has operations, trades or raises funds 
or in respect of which it has some other connection. In particular, the 
Group’s banking, funds management and insurance activities are subject 
to extensive regulation, mainly relating to its liquidity levels, capital, 
solvency, provisioning, and insurance policy terms and conditions. 

Regulations vary from country to country but generally are designed 
to protect depositors, insured parties, customers with other banking 
products, and the banking and insurance system as a whole. 

The Australian Government and its agencies, including APRA, 
the RBA and other fi nancial industry regulatory bodies including 
the Australian Securities and Investments Commission (ASIC), have 
supervisory oversight of the Group. The New Zealand Government 
and its agencies, including the RBNZ, the Financial Markets Authority 
and the Commerce Commission, have supervisory oversight of the 
Group’s operations in New Zealand. To the extent that the Group has 
operations, trades or raises funds in, or has some other connection 
with, countries other than Australia or New Zealand, then such 
activities may be subject to the laws of, and regulation by agencies 
in, those countries. Such regulatory agencies include, by way of 
example, the US Federal Reserve Board, the US Department of 
Treasury, the US Offi  ce of the Comptroller of the Currency, the US 
Offi  ce of Foreign Assets Control, the UK’s Financial Services Authority, 
the Monetary Authority of Singapore, the Hong Kong Monetary 
Authority, the China Banking Regulatory Commission, the Kanto 
Local Finance Bureau of Japan, and other fi nancial regulatory bodies 
in those countries and in other relevant countries. In addition, the 
Group’s expansion and growth in the Asia Pacifi c region gives rise 
to a requirement to comply with a number of diff erent legal and 
regulatory regimes across that region. 

Principal Risks and Uncertainties

81

PRINCIPAL RISKS AND UNCERTAINTIES (continued)

A failure to comply with any standards, laws, regulations or policies 
in any of those jurisdictions could result in sanctions by these or other 
regulatory agencies, the exercise of any discretionary powers that the 
regulators hold or compensatory action by aff ected persons, which 
may in turn cause substantial damage to the Group’s reputation. 
To the extent that these regulatory requirements limit the Group’s 
operations or fl exibility, they could adversely impact the Group’s 
profi tability and prospects. 

These regulatory and other governmental agencies (including revenue 
and tax authorities) frequently review banking and tax laws, regulations, 
codes of practice and policies. Changes to laws, regulations, codes of 
practice or policies, including changes in interpretation or implementation 
of laws, regulations, codes of practice or policies, could aff ect the Group 
in substantial and unpredictable ways. These may include increasing 
required levels of bank liquidity and capital adequacy, limiting the types 
of fi nancial services and products the Group can off er, and/or increasing 
the ability of non-banks to off er competing fi nancial services or 
products, as well as changes to accounting standards, taxation laws 
and prudential regulatory requirements. 

As a result of the GFC, regulators have proposed various amendments 
to fi nancial regulation that will aff ect the Group. APRA, the Basel 
Committee on Banking Supervision (the ‘Basel Committee’) and 
regulators in other jurisdictions where the Group has a presence have 
released discussion papers and proposals in regard to strengthening 
the resilience of the banking and insurance sectors, including 
proposals to strengthen capital and liquidity requirements for the 
banking sector. In addition, the US passed into law the Dodd-Frank 
Wall Street Reform and Consumer Protection Act which signifi cantly 
aff ects fi nancial institutions and fi nancial activities in the US. 

Uncertainty remains as to the fi nal form that the proposed regulatory 
changes will take in Australia, the US and other countries in which 
the Group operate and any such changes could adversely aff ect the 
Group’s business, operations and fi nancial condition. The changes 
may lead the Group to, among other things, change its business mix, 
incur additional costs as a result of increased management attention, 
raise additional amounts of higher-quality capital (such as ordinary 
shares) and hold signifi cant levels of additional liquid assets and 
undertake additional long-term wholesale funding to replace 
short-term wholesale funding to more closely match the Group’s 
asset maturity profi le. 

23. Unexpected changes to the Group’s license to 
operate in any jurisdiction may adversely aff ect its 
business, operations and fi nancial condition 
The Group is licensed to operate in the various countries, states and 
territories in which it operates. Unexpected changes in the conditions 
of the licenses to operate by governments, administrations or 
regulatory agencies which prohibit or restrict the Group from trading 
in a manner that was previously permitted may adversely impact the 
Group’s fi nancial results. 

24. The Group is exposed to insurance risk, which 
may adversely aff ect its business, operations and 
fi nancial condition 
Insurance risk is the risk of loss due to unexpected changes in current 
and future insurance claim rates. In life insurance business, insurance 
risk arises primarily through mortality (death) and morbidity (illness 
and injury) risks being greater than expected and, in the case of 
annuity business, should annuitants live longer than expected. 
For general insurance business, insurance risk arises mainly through 
weather-related incidents (including fl oods and bushfi res) and other 
calamities, such as earthquakes, tsunamis and volcanic activities, 
as well as adverse variability in home, contents, motor, travel and 
other insurance claim amounts. For further details on climate and 
geological events see also the risk factor entitled ‘The Group may be 
exposed to the impact of future climate change, geological and other 
extrinsic events which may adversely aff ect its business, operations 
and fi nancial condition’. The Group has exposure to insurance risk 
in both life insurance and general insurance business, which may 
adversely aff ect its business, operations and fi nancial condition. 

25. The Group may experience reductions in the 
valuation of some of its assets, resulting in fair value 
adjustments that may have a material adverse eff ect 
on its earnings 
Under Australian Accounting Standards, the Group recognises 
at fair value: 

  fi nancial instruments classifi ed as ‘held-for-trading’ or ‘designated 

as at fair value through profi t or loss’; 

  fi nancial assets classifi ed as ‘available-for-sale’; 

  derivatives; and 

  fi nancial assets backing insurance and investment liabilities.

Generally, in order to establish the fair value of these instruments, 
the Group relies on quoted market prices or, where the market for 
a fi nancial instrument is not suffi  ciently active, fair values are based 
on present value estimates or other accepted valuation techniques. 
In certain circumstances, the data for individual fi nancial instruments 
or classes of fi nancial instruments used by such estimates or 
techniques may not be available or may become unavailable due to 
changes in market conditions. In these circumstances, the fair value 
is determined using data derived and extrapolated from market data, 
and tested against historic transactions and observed market trends. 

The valuation models incorporate the impact of factors that would 
infl uence the fair value determined by a market participant. Principal 
inputs used in the determination of the fair value of fi nancial 
instruments based on valuation techniques include data inputs such 
as statistical data on delinquency rates, foreclosure rates, actual 
losses, counterparty credit spreads, recovery rates, implied default 
probabilities, credit index tranche prices and correlation curves. These 
assumptions, judgments and estimates need to be updated to refl ect 
changing trends and market conditions. The resulting change in the 
fair values of the fi nancial instruments could have a material adverse 
eff ect on the Group’s earnings. 

82

ANZ Annual Report 2011

26. Changes to accounting policies may adversely aff ect 
the Group’s business, operations and fi nancial condition 
The accounting policies and methods that the Group applies are 
fundamental to how it records and reports its fi nancial position 
and results of operations. Management must exercise judgment 
in selecting and applying many of these accounting policies and 
methods so that they not only comply with generally accepted 
accounting principles but they also refl ect the most appropriate 
manner in which to record and report on the fi nancial position 
and results of operations. However, these accounting policies may 
be applied inaccurately, resulting in a misstatement of fi nancial 
position and results of operations. 

In some cases, management must select an accounting policy
or method from two or more alternatives, any of which might 
comply with generally accepted accounting principles and be 
reasonable under the circumstances, yet might result in reporting 
materially diff erent outcomes than would have been reported under 
another alternative. 

27. The Group may be exposed to the risk of impairment 
to capitalised software, goodwill and other intangible 
assets that may adversely aff ect its business, operations 
and fi nancial condition
In certain circumstances the Group may be exposed to a reduction 
in the value of intangible assets. At reporting date, the Group carried 
goodwill principally related to its investments in New Zealand and 
Australia, intangible assets principally relating to assets recognised
on acquisition of subsidiaries, and capitalised software balances. 

The Group is required to assess the recoverability of the goodwill 
balances on at least an annual basis. For this purpose the Group uses 
either a discounted cash fl ow or a multiple of earnings calculation. 
Changes in the assumptions upon which the calculation is based, 
together with expected changes in future cash fl ows, could materially 
impact this assessment, resulting in the potential write-off  of a part 
or all of the goodwill balances. 

Capitalised software and other intangible assets are assessed for 
indicators of impairment at least annually. In the event that an asset
is no longer in use, or that the cash fl ows generated by the asset 
do not support the carrying value, an impairment may be recorded, 
adversely impacting the Group’s fi nancial condition. 

28. Litigation and contingent liabilities may 
adversely aff ect the Group’s business, operations 
and fi nancial condition 
From time to time, the Group may be subject to material litigation, 
regulatory actions, legal or arbitration proceedings and other 
contingent liabilities which, if they crystallise, may adversely aff ect 
the Group’s results. Details regarding the Group’s material contingent 
liabilities as at 30 September 2011 are contained in note 44 to the 
2011 fi nancial statements. There is a risk that these contingent 
liabilities may be larger than anticipated or that additional litigation 
or other contingent liabilities may arise. 

29. The Group regularly considers acquisition and 
divestment opportunities, and there is a risk that the 
Group may undertake an acquisition or divestment that 
could result in a material adverse eff ect on its business, 
operations and fi nancial condition 
The Group regularly examines a range of corporate opportunities, 
including material acquisitions and disposals, with a view to 
determining whether those opportunities will enhance the Group’s 
fi nancial performance and position. Any corporate opportunity that 
is pursued could, for a variety of reasons, turn out to have a material 
adverse eff ect on the Group. 

The successful implementation of the Group’s corporate strategy, 
including its strategy to expand in the Asia Pacifi c region, will depend 
on a range of factors including potential funding strategies, and 
challenges associated with integrating and adding value to acquired 
businesses, as well as new regulatory, market and other risks associated 
with increasing operations outside Australia and New Zealand. 

There can be no assurance that any acquisition would have the 
anticipated positive results, including results relating to the total 
cost of integration, the time required to complete the integration, 
the amount of longer-term cost savings, the overall performance of 
the combined entity, or an improved price for the Group’s securities. 
Integration of an acquired business can be complex and costly, 
sometimes including combining relevant accounting and data 
processing systems, and management controls, as well as managing 
relevant relationships with employees, clients, suppliers and other 
business partners. Integration eff orts could divert management 
attention and resources, which could adversely aff ect the Group’s 
operations or results. Additionally, there can be no assurance that 
customers, counterparties and vendors of newly acquired businesses 
will remain as such post-acquisition, and the loss of customers, 
counterparties and vendors could adversely aff ect the Group’s 
operations or results. 

Acquisitions and disposals may also result in business disruptions 
that cause the Group to lose customers or cause customers to remove 
their business from the Group to competing fi nancial institutions. 
It is possible that the integration process related to acquisitions 
could result in the disruption of the Group’s ongoing businesses or 
inconsistencies in standards, controls, procedures and policies that 
could adversely aff ect the Group’s ability to maintain relationships 
with clients, customers, depositors and employees. The loss of key 
employees in connection with an acquisition or disposal could 
adversely aff ect the Group’s ability to conduct its business successfully. 
The Group’s operating performance, risk profi le or capital structure 
may also be aff ected by these corporate opportunities and there is 
a risk that any of the Group’s credit ratings may be placed on credit 
watch or downgraded if these opportunities are pursued. 

Principal Risks and Uncertainties

83

 Five Year Summary

Financial performance1
Net interest income
Other operating income
Operating expenses
Profi t before income tax, credit impairment and non-core items1
Provision for credit impairment 
 Income tax expense
Non-controlling interest
Underlying profi t1 
Adjustments between statutory profi t and underlying profi t1 

Profi t attributable to shareholders of the Company

Financial position 
Assets2
Net assets
Tier 1 capital ratio3
Return on average ordinary equity4
Return on average assets4
Cost to income ratio1

Shareholder value – ordinary shares
Total return to shareholders (share price movement plus dividends)
Market capitalisation
Dividend
Franked portion  

– interim
– fi nal

Share price 

– high
– low
– 30 September

Share information
(per fully paid ordinary share) 
Earnings per share 
Dividend payout ratio
Net tangible assets per ordinary share5
No. of fully paid ordinary shares issued (millions)
Dividend Reinvestment Plan (DRP) issue price

– interim
– fi nal

Other information
Points of representation6
No. of employees (full time equivalents) 
No. of shareholders7

2011
$m

2010
$m

2009
$m

2008
$m

2007
$m

11,481
5,331
(7,718)
9,094
(1,211)
(2,222)
(9)
5,652
(297)

5,355

594,488
37,954
10.9%
15.3%
1.0%
45.9%

-12.6%
51,319
140 cents
100%
100% 

$25.96
$17.63
$19.52

208.2c
68.5%
$11.44
2,629.0

$21.69
–

1,381
48,938
442,943

10,862 
4,920 
(6,971)
8,811 
(1,820)
(1,960)
(6)
5,025 
(524)

4,501 

531,703 
34,155 
10.1% 
13.9% 
0.9% 
44.2% 

9,890 
4,477 
(6,068)
8,299 
(3,056)
(1,469)
(2)
3,772 
(829)

2,943 

476,987 
32,429 
10.6% 
10.3% 
0.6% 
42.2% 

7,855 
4,440 
(5,406)
6,889 
(2,090)
(1,365)
(8)
3,426 
(107) 

3,319 

470,293 
26,552 
7.7% 
14.5% 
0.8% 
44.0% 

7,302 
3,720 
(4,953)
6,069 
(522)
(1,616)
(7)
3,924 
256 

4,180 

392,773 
22,048 
6.7% 
20.9% 
1.2% 
44.9% 

1.9% 
60,614 
126 cents
100% 
100% 

40.3% 
61,085 
102 cents
100% 
100% 

-33.5% 
38,263 
136 cents 
100% 
100%

15.6% 
55,382 
136 cents 
100% 
100% 

$26.23 
$19.95 
$23.68 

178.9c 
71.6% 
$10.38 
2,559.7 

$21.32 
$22.60

$24.99 
$11.83 
$24.39 

131.0c
82.3% 
$11.02 
2,504.5 

$15.16 
$21.75 

$31.74 
$15.07 
$18.75 

$31.50 
$25.75 
$29.70 

170.4c 
82.6% 
$10.72 
2,040.7 

$20.82 
$13.58 

224.1c 
60.9% 
$9.36 
1,864.7 

$29.29 
$27.33 

1,394 
47,099 
411,692 

1,352 
37,687 
396,181 

1,346 
36,925 
376,813 

1,327 
34,353 
327,703 

1   Adjusted for material items that are not part of the normal ongoing operations of the Group including one-off gains and losses, gains and losses on the sale of businesses, non-continuing business,  

timing differences on economic hedges, and acquisition related costs. Prior to 2010 these were adjustments to arrive at cash profit in accordance with market convention.

2   In 2010, consolidated assets included assets from OnePath (formerly INGA), OnePath NZ (formerly ING NZ), Landmark and RBS acquired during the financial year.
3   Calculated in accordance with Australian Prudential Regulation Authority requirements effective at the relevant date. Basel II has been applied from 1 January 2008.
4  Excludes minority interest.
5   Equals shareholders’ equity less preference share capital, goodwill, software and other intangible assets divided by the number of ordinary shares. 
6 
7  Excludes employees whose only ANZ shares are held in trust under ANZ employee share schemes.

Includes branches, offices, representative offices and agencies.

84

ANZ Annual Report 2011
ANZ Annual Report 2011

 
Financial Statements 

  Income Statements 
  Statement of Comprehensive  Income  
 Balance Sheet 
 Cash Flow Statement  
Statement of changes in equity 

Notes to the Financial Statements 

1   Signifi cant Accounting Policies 

2   Critical Estimates and Judgements Used 

in Applying Accounting Policies 
Income 

3  
4   Expenses 
5   Compensation of Auditors 
6   Current Income Tax Expense 
7   Dividends 
8   Earnings per Ordinary Share 
9   Liquid Assets 
10   Due from Other Financial Institutions 
11   Trading Securities 
12   Derivative Financial Instruments 
13   Available-for-sale Assets 
14   Net Loans and Advances 
15   Impaired Financial Assets 
16   Provision for Credit Impairment 
17   Shares in Controlled Entities, Associates 

and Joint Venture Entities 

18   Tax Assets 
19   Goodwill and Other Intangible Assets 
20   Other Assets 
21   Premises and Equipment 
22   Deposits and Other Borrowings 
23   Income Tax Liabilities 
24   Payables and Other Liabilities 
25   Provisions 

Notes to the Financial Statements (continued)

26  Bonds and Notes 
27   Loan Capital 
28   Share Capital 
29   Reserves and Retained Earnings 
30   Non-Controlling Interests 
31   Capital Management  
32   Assets Charged as Security for Liabilities and 
Collateral Accepted as Security for Assets  

33   Financial Risk Management 
34   Fair Value of Financial Assets and Financial Liabilities 
35   Maturity Analysis of Assets and Liabilities 
36   Segment Analysis 
37   Notes to the Cash Flow Statements 
38   Controlled Entities 
39  Associates 
40 
41   Securitisations 
42   Fiduciary Activities  
43   Commitments 
44   Credit Related Commitments, Guarantees, 

Interests in Joint Venture Entities 

Contingent Liabilities and Contingent Assets 
45   Superannuation and Other Post Employment

Benefi t Schemes 

46   Employee Share and Option Plans 
47   Key Management Personnel Disclosures 
48   Transactions with Other Related Parties 
49   Life Insurance Business 
50   Exchange Rates 
51   Events since the End of the Financial Year 
 Directors’ Declaration 
 Independent Auditor’s Report 

130
131
134
136
137
138

141
142
167
177
178
181
183
184
184
185
185
186

187

191
196
200
203
203
208
208

209
210

86

86
87
88
89
90

92

92

103
106
107
108
109
110
111
112
112
112
113
119
120
121
121

124
125
126
127
127
128
129
129
130

ANZ Annual Report 2011
Financial Highlights

85
85

 
 
 
 
 
 
 
 
 
 
 Financial Statements 

INCOME STATEMENT FOR THE YEAR ENDED 30 SEPTEMBER

Interest income
Interest expense

Net interest income

Net funds management and insurance income
Other operating income
Share of joint venture profi t from OnePath
Share of associates’ profi t
Operating income
Operating expense

Profi t before credit impairment and income tax
Provision for credit impairment 

Profi t before income tax

Income tax expense

Profi t for the period
Profi t attributable to non-controlling interests

Profi t attributable to shareholders of the Company

Earnings per ordinary share (cents)
Basic
Diluted
Dividend per ordinary share (cents)

The notes appearing on pages 92 to 208 form an integral part of these financial statements. 

Consolidated

The Company

2011
$m

30,368
(18,885)

11,483

1,405
3,608
–
436
16,932
(8,023)

8,909
(1,237)

7,672

(2,309)

5,363
(8)

5,355

208.2
198.8
140

2010
$m

26,608
(15,739)

10,869

1,099
3,291
33
400
15,692
(7,304)

8,388
(1,787)

6,601

(2,096)

4,505
(4)

4,501

178.9
174.6
126

2011
$m

26,997
(18,486)

8,511

183
4,128
–
–
12,822
(6,256)

6,566
(994)

5,572

(1,421)

4,151
–

4,151

n/a
n/a
140

2010
$m

22,922
(14,677)

8,245

164
4,436
–
–
12,845
(5,636)

7,209
(1,369)

5,840

(1,412)

4,428
–

4,428

n/a
n/a
126

Note

3
4

3
3
3
3

4

16

6

8
8
7

86

ANZ Annual Report 2011

  STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 30 SEPTEMBER

Profi t for the period

Other comprehensive income
Foreign currency translation reserve 
  Exchange diff erences taken to equity

Available-for-sale assets
  Valuation gain/(loss) taken to equity

(Gain)/loss transferred to the income statement

Cash fl ow hedges reserve
  Valuation gain/(loss) taken to equity
  Transferred to income statement for the period

Share of associates’ other comprehensive income1

Actuarial gain/(loss) on defi ned benefi t plans

Income tax on items transferred directly to/from equity
  Foreign currency translation reserve
  Available-for-sale reserve
  Cash fl ow hedge reserve
  Actuarial gain/(loss) on defi ned benefi ts plan

Other comprehensive income

Total comprehensive income for the period

Comprising:
Total comprehensive income 
  attributable to non-controlling interests
Total comprehensive income attributable 

to shareholders of the company

Note

29

29

29

45

Consolidated

2011
$m

2010
$m

 5,363 

 4,505 

The Company

2011
$m

4,151

2010
$m

 4,428 

 330

(1,006) 

97

(337) 

 77 
 19 

 229 
(9) 

(15)

(15) 

(5) 
(35) 
(63) 
5

 136 
 8 

 187 
(54) 

18

(6) 

 (10) 
(38) 
(36) 
 2 

(10) 
 57 

 183 
 (12) 

–

 34 

 –   
(17) 
(51) 
(10) 

 69 
(23) 

 121 
(69) 

–

(26) 

–
(23) 
(16) 
 8 

 518 

 5,881 

(799) 

 3,706 

 271 

4,422

(296) 

 4,132 

 8 

 4 

–

 –   

 5,873 

 3,702 

4,422

 4,132 

1  Share of associates other comprehensive income for 2011 comprises available-for-sale assets -$15 million (2010: $15 million), foreign currency translation reserve -$1 million (2010: -$1 million) 

and cash flow hedge reserve $1 million (2010: $4 million).

The notes appearing on pages 92 to 208 form an integral part of these financial statements. 

Financial Statements

87

 
 
 BALANCE SHEET AS AT 30 SEPTEMBER
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

Assets
Liquid assets
Due from other fi nancial institutions
Trading securities1
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances1
Customer's liability for acceptances1
Due from controlled entities
Shares in controlled entities
Shares in associates
Current tax assets
Deferred tax assets
Goodwill and other intangible assets2
Investments backing policyholder liabilities
Other assets
Premises and equipment

Total assets

Liabilities
Due to other fi nancial institutions
Deposits and other borrowings
Derivative fi nancial instruments
Liability for acceptances1
Due to controlled entities
Current tax liabilities
Deferred tax liabilities
Policyholder liabilities
External unit holder liabilities (life insurance funds)
Payables and other liabilities
Provisions
Bonds and notes
Loan capital

Total liabilities

Net Assets

Shareholders’ equity
Ordinary share capital
Preference share capital
Reserves
Retained earnings

Share capital and reserves attributable to shareholders of the Company
Non-controlling interests

Total equity

Commitments
Contingent liabilities

Note

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

24,899
8,824
36,074
54,118
22,264
396,337
970
–
–
3,513
41
599
6,964
29,859
7,901
2,125

594,488

23,012
368,729
50,088
970
–
1,128
28
27,503
5,033
10,251
1,248
56,551
11,993

556,534

37,954

21,343
871
(2,095)
17,787

37,906
48

37,954

18,945 
5,481 
33,515 
37,821 
20,742 
351,897 
11,495 
– 
– 
2,965 
76 
792 
6,630 
32,171 
7,015 
2,158 

531,703

21,610 
310,383 
37,217 
11,495 
– 
973 
35 
28,981 
5,448 
8,115
1,297
59,714 
12,280

497,548

34,155 

19,886
871 
(2,587)
15,921 

34,091 
64 

34,155 

20,555
6,338
28,367
48,356
19,017
323,286
688
46,446
9,098
971
40
552
1,544
–
4,353
1,502

511,113

21,345
307,254
44,287
688
38,561
1,079
27
–
–
7,008
798
44,870
10,817

476,734

34,379

21,701
871
(544)
12,351

34,379
–

34,379

16,047 
4,136 
28,305 
34,191 
16,973 
280,439 
11,517 
46,216
9,189 
1,035 
61 
575 
1,198 
– 
4,302 
1,508 

455,692

19,939 
252,518 
34,647 
11,517 
38,261
987 
39 
– 
– 
5,842 
831 
48,178 
10,927 

423,686 

32,006

20,246 
871 
(777)
11,666 

32,006 
– 

32,006 

9
10
11
12
13
14

17
17
18
18
19
49
20
21

22
12

23
23
49

24
25
26
27

28
28
29
29

30

43
44

1 

In 2011 the Group ceased re-discounting Commercial bill acceptances in its Australian operations. This has impacted balance sheet classifications as there is no intention to trade the commercial 
bills as negotiable instruments, therefore they are classified as commercial bill loans initially recognised at fair value and subsequently measured at amortised cost:
September 2011 – Trading securities: $nil; Net loans and advances: $17,326 million; Customer’s liability for acceptances: $nil; Liability for acceptances $nil.
September 2010 – Trading securities: $6,035 million; Net loans and advances: $nil; Customer’s liability for acceptances: $11,150 million; Liability for acceptances: $11,150 million.

2  Excludes notional goodwill in equity accounted entities.

The notes appearing on pages 92 to 208 form an integral part of these financial statements. 

88

ANZ Annual Report 2011

CASH FLOW STATEMENT FOR THE YEAR ENDED 30 SEPTEMBER

Cash fl ows from operating activities
Interest received
Dividends received
Fee income received
Other income received
Interest paid
Personnel expenses paid
Premises expenses paid
Other operating expenses paid
Cash settled on derivatives
Income taxes paid

Australia
Overseas

Net cash fl ows from funds management and insurance business
  Funds management income received
Insurance premium income received

  Claims and policyholder liability payments

Investment income (paid)/received
  Commission expense (paid)/received
Net cash fl ows from investments backing policy liabilities
  Purchase of insurance assets
  Proceeds from sale/maturity of insurance assets
Goods and services tax (paid)/received
(Increase)/decrease in operating assets:
  Liquid assets – greater than three months
  Due from other fi nancial institutions – greater than three months
  Trading securities
  Loans and advances
  Net intra-group loans and advances
Increase/(decrease) in operating liabilities
  Deposits and other borrowings
  Due to other fi nancial institutions
  Payables and other liabilities
Net cash provided by/(used in) operating activities
Cash fl ows from investing activities
Available-for-sale assets
  Purchases
  Proceeds from sale or maturity
Controlled entities and associates
  Purchased (net of cash acquired)
  Proceeds from sale (net of cash disposed)
Premises and equipment 
  Purchases
  Proceeds from sale
Other assets
Net cash provided by/(used in) investing activities
Cash fl ows from fi nancing activities
Bonds and notes
Issue proceeds

  Redemptions
Loan capital

Issue proceeds

  Redemptions
Dividends paid
Share capital issues
On market share purchases
Net cash provided by/(used in) by fi nancing activities
Net cash provided by/(used in) operating activities
Net cash provided by/(used in) investing activities
Net cash provided by/(used in) fi nancing activities
Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of period
Eff ects of exchange rate changes on cash and cash equivalents
Cash and cash equivalents at end of period

The notes appearing on pages 92 to 208 form an integral part of these financial statements. 

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

Note

30,260
84
2,471
1,408
(18,797)
(4,547)
(596)
(2,034)
(2,038)

(1,727)
(306)

870
4,988
(4,531)
(21)
(491)

(9,127)
10,182
50

1,593
(1,476)
(7,614)
(25,568)
–

43,834
1,350
584
18,801

26,362 
54 
2,177 
1,230 
(15,726)
(4,102)
(557)
(1,625)
(1,823)

(353)
(629)

665 
6,144 
(5,587)
536 
(353)

(9,982)
10,021 
33 

2,184 
(65)
(2,004)
(17,044)
– 

14,726 
55 
(1,288)
3,049 

26,934
974
2,850
897
(17,874)
(3,560)
(405)
(2,130)
(3,751)

(1,727)
(65)

101
33
–
–
49

–
–
14

1,106
(1,586)
(5,558)
(25,753)
336

42,542
1,415
835
15,677

22,708 
1,184 
2,117
996
(14,651)
(3,044)
(389)
(1,292)
(1,110)

(353)
(123)

85 
28 
– 
– 
51 

– 
– 
9 

815 
(145)
(1,835)
(20,345)
(5,110)

20,862
1,329 
(709) 
1,078

(40,657)
39,518

(29,312)
25,244 

(37,402)
35,409

(24,236)
20,955 

(304)
74

(319)
6
(849)
(2,531)

50 
15 

(317)
24 
(1,428)
(5,724)

(260)
36

(194)
–
(127)
(2,538)

2,310
113 

(240)
–
(687)
(1,785)

12,213
(17,193)

21,756 
(17,105)

10,600
(15,415)

17,401 
(14,070)

1,341
(1,579)
(2,113)
43
(137)
(7,425)
18,801
(2,531)
(7,425)
8,845
20,610
566
30,021

1,976 
(2,565)
(1,671)
37 
(78)
2,350 
3,049 
(5,724)
2,350 
(325)
21,511
(576)
20,610

1,341
(1,322)
(2,124)
43
(137)
(7,014)
15,677
(2,538)
(7,014)
6,125
16,934
592
23,651

1,976 
(2,451)
(1,660)
37 
(78)
1,155 
1,078
(1,785)
1,155 
448
16,850 
(364)
16,934

Financial Statements

89

37(a)

37(c)
37(c)

37(b)

 
 
 
 
STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 30 SEPTEMBER
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

Consolidated

As at 1 October 2009

Profi t for the period
Other comprehensive income

Total comprehensive income for the period
Transactions with equity holders in
their capacity as equity holders:
Dividends paid

  Dividend reinvestment plan
Other equity movements:
  Group employee share acquisition scheme
  Share based payments
  Group share option scheme
  Treasury shares OnePath Australia adjustment
Adjustments to opening retained earnings

      on adoption of revised accounting
       standard AASB 3R
Other changes

As at 30 September 2010

Profi t for the period
Other comprehensive income

Total comprehensive income for the period
Transactions with equity holders in
their capacity as equity holders:
Dividends paid

  Dividend income on Treasury shares 

  held within the Group’s life insurance 
  statutory funds

  Dividend reinvestment plan
  Transactions with non-controlling interest
Other equity movements:
  Group employee share acquisition scheme
  Share based payments
  Treasury shares OnePath Australia adjustment
  Group share option scheme
Other changes

Ordinary 
share capital 
$m

Preference 
shares 
$m

19,151

871

–
–

–

–
1,007

51
–
37
(360)

–
– 

–
–

–

–
–

–
–
–
–

–
– 

Shareholders’ 
equity 
attributable 
to equity 
holders of 
the Bank 
$m

32,364

4,501 
(799)

3,702

Retained 
earnings 
$m

14,129

4,501 
(4)

4,497

(2,678)
–

(2,678)
1,007

–
–
–
–

(39)
12 

51
7
37
(360)

(39)
–

Reserves1 
$m

(1,787)

–
(795)

(795)

–
–

–
7
–
–

–
(12)

19,886

871

(2,587)

15,921

34,091

– 
528 

528 

5,355 
(10)

5,345 

5,355 
518 

5,873 

–

(3,503)

(3,503)

– 
–
(22)

–
(14)
–
–
– 

23 
–
–

–
–
–
–
1 

23 
1,367
(22)

45
(14)
2
43
1 

–

–

– 
–
–

–
–
–
–
– 

–

–

– 
1,367
–

45
–
2
43
– 

As at 30 September 2011

21,343 

871 

(2,095)

17,787 

37,906 

The notes appearing on pages 92 to 208 form an integral part of these financial statements. 

1  Further information on other comprehensive income is disclosed in note 29 to the financial statements.

Non-controlling 
interests 
$m

Total 
shareholders’ 
equity 
$m

65

32,429

4
–

4

–
–

–
–
–
–

–
(5)

64

8
–

8 

– 

– 
–
(22)

–
–
–
–
(2)

48 

4,505 
(799)

3,706

(2,678)
1,007

51
7
37
(360)

(39)
(5)

34,155

5,363
518 

5,881 

(3,503)

23 
1,367
(44)

45
(14)
2
43
(1) 

37,954 

90

ANZ Annual Report 2011

 
 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

The Company

As at 1 October 2009

Profi t for the period
Other comprehensive income

Total comprehensive income for the period
Transactions with equity holders in
     their capacity as equity holders:

Dividends paid

  Dividend reinvestment plan
Other equity movements:
  Share based payments
  Group share option scheme
  Group employee share acquisition scheme
Adjustments to opening retained earnings

      on adoption of revised accounting
       standard AASB 3R
Other changes

As at 30 September 2010

Profi t for the period 
Other comprehensive income

Total comprehensive income for the period
Transactions with equity holders in
     their capacity as equity holders:

Dividends paid

  Dividend reinvestment plan
Other equity movements:
  Share based payments
  Group share option scheme
  Group employee share acquisition scheme
Other changes

Ordinary 
share capital 
$m

Preference 
shares 
$m

19,151 

871 

–
–

– 

– 
1,007 

–
37 
51 

– 
– 

–
–

– 

– 
– 

– 
– 
– 

– 
– 

20,246 

871 

– 

–
1,367

–
43
45
–

– 

–
–

–
–
–
–

Reserves1 
$m

(494)

–
(278)

(278)

– 
– 

7 
– 
– 

–
(12)

(777)

247 

247 

–
–

(14)
–
–
–

Shareholders’ 
equity 
attributable 
to equity 
holders of 
the Bank 
$m

29,478 

4,428 
(296)

4,132 

Retained 
earnings 
$m

9,950 

4,428 
(18)

4,410 

(2,667)
– 

(2,667)
1,007 

– 
– 
– 

(39)
12 

7 
37 
51 

(39)
– 

11,666 

32,006 

4,151 
24 

4,175 

4,151 
271 

4,422

(3,491)
–

(3,491)
1,367

–
–
–
1

(14)
43
45
1

As at 30 September 2011

21,701 

871 

(544)

12,351

34,379

The notes appearing on pages 92 to 208 form an integral part of these financial statements. 

1  Further information on other comprehensive income is disclosed in note 29 to the financial statements.

Non-controlling 
interests 
$m

Total 
shareholders’ 
equity 
$m

– 

–
–

– 

– 
– 

– 
– 
– 

– 
– 

– 

– 

–
–

–
–
–
–

– 

29,478 

4,428 
(296)

4,132 

(2,667)
1,007 

7 
37 
51 

(39)
– 

32,006 

4,151 
271 

4,422 

(3,491)
1,367

(14)
43
45
1

34,379

Financial Statements

91

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

1:  Signifi cant Accounting Policies

The fi nancial report of Australia and New Zealand Banking Group 
Limited (the Company) and its controlled entities (the Group) for 
the year ended 30 September 2011 was authorised for issue in 
accordance with the resolution of the Directors on 2 November, 2011.

The principal accounting policies adopted in the preparation of 
the fi nancial report are set out below. These policies have been 
consistently applied by all consolidated entities and to all periods 
presented in the consolidated fi nancial report. 

The Company is incorporated and domiciled in Australia. The address 
of the Company’s registered offi  ce is ANZ Centre, Level 9, 833 Collins 
Street, Docklands, Victoria, Australia 3008.

A) BASIS OF PREPARATION

i) Statement of compliance
The fi nancial report of the Company and Group is a general 
purpose fi nancial report which has been prepared in accordance 
with the accounts provisions of the Banking Act 1959 (as amended), 
Australian Accounting Standards (AASs), Australian Accounting 
Standards Board (AASB) Interpretations, other authoritative 
pronouncements of the AASB and the Corporations Act 2001.

International Financial Reporting Standards (IFRS) are Standards and 
Interpretations adopted by the International Accounting Standards 
Board (IASB). IFRS forms the basis of AASs and Interpretations issued 
by the AASB. The Group’s application of AASs and Interpretations 
ensures that the consolidated fi nancial report of the Group and the 
fi nancial report of the Company comply with IFRS.

ii) Use of estimates and assumptions
The preparation of the fi nancial report requires the use of 
management judgement, estimates and assumptions that aff ect 
reported amounts and the application of policies. The estimates 
and associated assumptions are based on historical experience and 
various other factors that are believed to be reasonable. Actual results 
may diff er from these estimates. Discussion of the critical accounting 
treatments, which include complex or subjective decisions or 
assessments, are covered in note 2. Such estimates may require 
review in future periods.

iii) Basis of measurement
The fi nancial information has been prepared in accordance with the 
historical cost basis except that the following assets and liabilities 
are stated at their fair value: 

  derivative fi nancial instruments, including in the case of fair 

value hedging (refer note 1 (E)(ii)) the fair value of any applicable 
underlying exposure;

  fi nancial assets treated as available-for-sale;

  fi nancial instruments held for trading; and

  assets and liabilities designated at fair value through profi t 

and loss.

In accordance with AASB 1038 Life Insurance Contracts, life insurance 
liabilities are measured using the Margin on Services model.

In accordance with AASB 119 Employee Benefi ts, defi ned benefi t 
obligations are measured using the Projected Unit Credit Method.

92

ANZ Annual Report 2011

iv) Changes in Accounting Policy and early adoptions
All new Accounting Standards and Interpretations applicable to 
annual reporting periods beginning on or after 1 October 2010 
have been applied to the Group eff ective from the required date 
of application. The initial application of these Standards and 
Interpretations has not had a material impact on the fi nancial 
position or the fi nancial results of the Group.

There has been no other change in accounting policy during the year.

v) Rounding
The Parent entity is an entity of the kind referred to in Australian 
Securities and Investments Commission class order 98/100 dated 
10 July 1998 (as amended). Consequently, amounts in the fi nancial 
report have been rounded to the nearest million dollars, except 
where otherwise indicated.

vi) Comparatives
Certain amounts in the comparative information have been 
reclassifi ed to conform with current period fi nancial statement 
presentations. During the current year, this includes the 
reclassifi cation of certain assets from Liquid Assets to Net Loans 
and Advances following a review of the defi nition of the Liquid 
Assets category and the reclassifi cation of certain customer deposit 
liabilities from Deposits and other borrowings to Due from other 
fi nancial institutions.

vii) Principles of consolidation
Subsidiaries
The fi nancial statements consolidate the fi nancial statements of the 
Company and all its subsidiaries where it is determined that there is 
a capacity to control.

Where subsidiaries have been sold or acquired during the year, their 
operating results have been included to the date of disposal or from 
the date of acquisition.

Control means the power to govern, directly or indirectly, the 
fi nancial and operating policies of an entity so as to obtain benefi ts 
from its activities. All the facts of a particular situation are considered 
when determining whether control exists. Control is usually present 
when an entity has: 
  power over more than one-half of the voting rights of the 
other entity; or
  power to govern the fi nancial and operating policies of the 
other entity; or
  power to appoint or remove the majority of the members 
of the board of directors or equivalent governing body; or 
  power to cast the majority of votes at meetings of the board 
of directors or equivalent governing body of the entity. 

In addition, potential voting rights that are presently exercisable 
or convertible are taken into account in determining whether 
control exists.

In relation to special purpose entities, control is deemed to exist 
where:
  in substance, the majority of the residual risks and rewards from 
their activities accrue to the Group; or
  in substance, the Group controls decision making powers so as to 
obtain the majority of the risks and rewards from their activities.

Further detail on special purpose entities is provided in note 2(i).

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

1:  Signifi cant Accounting Policies (continued)

Associates and joint ventures
The Group adopts the equity method of accounting for associates 
and the Group’s interest in joint venture entities.

When a foreign operation is disposed, exchange diff erences 
are recognised in the income statement as part of the gain or 
loss on sale.

The Group’s share of results of associates and joint venture entities 
is included in the consolidated income statement. Shares in 
associates and joint venture entities are carried in the consolidated 
balance sheet at cost plus the Group’s share of post-acquisition 
net assets. Interests in associates and joint ventures are reviewed 
for any indication of impairment at least at each reporting 
date. This impairment review uses a discounted cash fl ow (DCF) 
methodology and other methodologies to determine the 
reasonableness of the valuation, including the capitalisation 
of earnings methodology (CEM).

In the Company’s fi nancial statements, investments in associates 
and joint venture entities are carried at cost less accumulated 
impairment losses.

viii) Foreign currency translation
Functional and presentation currency
Items included in the fi nancial statements of each of the Group’s 
entities are measured using the currency of the primary economic 
environment in which the entity operates (the functional currency).

The consolidated fi nancial statements are presented in Australian 
dollars, which is the Company’s functional and presentation currency.

Foreign currency transactions
Foreign currency transactions are translated into the functional 
currency using the exchange rates prevailing at the dates of the 
transactions.

Monetary assets and liabilities resulting from foreign currency 
transactions are subsequently translated at the spot rate at 
reporting date.

Exchange diff erences arising on the settlement of monetary items 
or on translating monetary items at rates diff erent to those at which 
they were initially recognised or included in a previous fi nancial 
report, are recognised in the income statement in the period in 
which they arise.

Translation diff erences on non-monetary items, such as derivatives 
measured at fair value through profi t or loss, are reported as part of 
the fair value gain or loss on these items. 

Translation diff erences on non-monetary items measured at fair 
value through equity, such as equities classifi ed as available-for-sale 
fi nancial assets, are included in the available-for-sale reserve in equity. 

Foreign operations
The results and fi nancial position of all Group entities (none of 
which has the currency of a hyperinfl ationary economy), that have a 
functional currency diff erent from the Group’s presentation currency, 
are translated into the Group’s presentation currency as follows:
  assets and liabilities of each foreign operation are translated 
at the rates of exchange ruling at balance date;
  revenue and expenses of each foreign operation are translated 
at the average exchange rate for the period, unless this average 
is not a reasonable approximation of the rate prevailing on 
transaction date, in which case revenue and expenses are 
translated at the exchange rate ruling at transaction date; and
  all resulting exchange diff erences are recognised in the foreign 
currency translation reserve.

Goodwill arising on the acquisition of a foreign entity is treated 
as an asset of the foreign entity and translated at the rate ruling 
at balance date.

B)  INCOME RECOGNITION

i) Interest income
Interest income is recognised as it accrues using the eff ective interest 
rate method.

The eff ective interest rate method calculates the amortised cost of 
a fi nancial asset or fi nancial liability and allocates the interest income 
or interest expense over the expected life of the fi nancial asset or 
fi nancial liability so as to achieve a constant yield on the fi nancial 
asset or liability.

For assets subject to prepayment, expected life is determined on 
the basis of the historical behaviour of the particular asset portfolio, 
taking into account contractual obligations and prepayment 
experience assessed on a regular basis.

ii) Fee and commission income
Fees and commissions received that are integral to the eff ective 
interest rate of a fi nancial asset are recognised using the eff ective 
interest method. For example, loan commitment fees, together 
with related direct costs, are deferred and recognised as an 
adjustment to the eff ective interest rate on a loan once drawn. 
Commitment fees to originate a loan which is unlikely to be 
drawn down are recognised as income as the service is provided.

Fees and commissions that relate to the execution of a signifi cant 
act (for example, advisory or arrangement services, placement fees 
and underwriting fees) are recognised when the signifi cant act has 
been completed.

Fees charged for providing ongoing services (for example, 
maintaining and administering existing facilities) are recognised 
as income over the period the service is provided.

iii) Dividend income
 Dividends are recognised as revenue when the right to receive 
payment is established.

iv) Leasing income
Finance income on fi nance leases is recognised on a basis that refl ects 
a constant periodic return on the net investment in the fi nance lease.

v) Gain or loss on sale of premises and equipment
The gain or loss on the disposal of premises and equipment
is determined as the diff erence between the carrying amount 
of the assets at the time of disposal and the proceeds of disposal, 
and is recognised as an item of other income in the year in which 
the signifi cant risks and rewards of ownership are transferred to 
the buyer.

Notes to the Financial Statements

93

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

1:  Signifi cant Accounting Policies (continued)

C) EXPENSE RECOGNITION

i) Interest expense
Interest expense on fi nancial liabilities measured at amortised 
cost is recognised in the income statement as it accrues using 
the eff ective interest rate method.

ii) Loan origination expenses
Certain loan origination expenses are an integral part of the eff ective 
interest rate of a fi nancial asset measured at amortised cost. These 
loan origination expenses include:
  fees and commissions payable to brokers in respect of originating 
lending business; and
  other expenses of originating lending business, such as external 
legal costs and valuation fees, provided these are direct and 
incremental costs related to the issue of a fi nancial asset.

Such loan origination expenses are initially recognised as part 
of the cost of acquiring the fi nancial asset and amortised as part 
of the eff ective yield of the fi nancial asset over its expected life 
using the eff ective interest rate method. 

iii) Share-based compensation expense
The Group has various equity settled share-based compensation 
plans. These are described in note 46 and comprise the ANZ 
Employee Share Acquisition Plan and the ANZ Share Option Plan.

ANZ Employee Share Acquisition Plan
The fair value of ANZ ordinary shares granted under the Employee 
Share Acquisition Plan is measured at grant date, using the one-day 
volume weighted average market price of ANZ shares. The fair value 
is expensed immediately when shares vest or on a straight-line basis 
over the relevant vesting period. 

ANZ Share Option Plan
The fair value of share options is measured at grant date, using an 
option pricing model. The fair value is expensed on a straight-line 
basis over the relevant vesting period. This is recognised as share-
based compensation expense with a corresponding increase 
in the share options reserve.

The option pricing model takes into account the exercise price 
of the option, the risk-free interest rate, the expected volatility 
of ANZ’s ordinary share price and other factors. Market vesting 
conditions are taken into account in estimating the fair value.

A performance right is a right to acquire a share at nil cost to the 
employee subject to satisfactorily meeting time and/or performance 
hurdles. Upon exercise, each performance right entitles the holder 
to one ordinary share in ANZ. The fair value of performance rights 
is determined at grant date using an option pricing model, taking 
into account market conditions. The fair value is expensed over 
the relevant vesting period. This is recognised as share-based 
compensation expense with a corresponding increase in the share 
options reserve.

Other adjustments
Subsequent to the grant of an equity-based award, the amount 
recognised as an expense is reversed when an employee fails 
to satisfy the minimum service period specifi ed in the award.

94

ANZ Annual Report 2011

iv) Lease payments
Leases entered into by the Group as lessee are predominantly 
operating leases, and the operating lease payments are recognised 
as an expense on a straight-line basis over the lease term.

D)  INCOME TAX

i)  Income tax expense
 Income tax on earnings for the year comprises current and deferred 
tax and is based on the applicable tax law in each jurisdiction. It is 
recognised in the income statement as tax expense, except when it 
relates to items credited directly to equity, in which case it is recorded 
in equity, or where it arises from the initial accounting for a business 
combination, in which case it is included in the determination 
of goodwill.

ii) Current tax
Current tax is the expected tax payable on taxable income for the 
year, based on tax rates (and tax laws) which are enacted at the 
reporting date, including any adjustment for tax payable in previous 
periods. Current tax for current and prior periods is recognised as 
a liability (or asset) to the extent that it is unpaid (or refundable).

iii) Deferred tax
Deferred tax is accounted for using the comprehensive tax balance 
sheet method. It is generated by temporary diff erences between 
the carrying amounts of assets and liabilities for fi nancial reporting 
purposes and their tax base.

Deferred tax assets, including those related to the tax eff ects of 
income tax losses and credits available to be carried forward, are 
recognised only to the extent that it is probable that future taxable 
profi ts will be available against which the deductible temporary 
diff erences or unused tax losses and credits can be utilised.

Deferred tax liabilities are recognised for all taxable temporary 
diff erences, other than those relating to taxable temporary 
diff erences arising from goodwill. They are also recognised for 
taxable temporary diff erences arising on investments in controlled 
entities, branches, associates and joint ventures, except where the 
Group is able to control the reversal of the temporary diff erences 
and it is probable that temporary diff erences will not reverse in 
the foreseeable future. Deferred tax assets associated with these 
interests are recognised only to the extent that it is probable that 
the temporary diff erence will reverse in the foreseeable future and 
there will be suffi  cient taxable profi ts against which to utilise the 
benefi ts of the temporary diff erence.

Deferred tax assets and liabilities are measured at the tax rates 
that are expected to apply to the period(s) when the asset and 
liability giving rise to them are realised or settled, based on tax 
rates (and tax laws) that have been enacted or substantively 
enacted by the reporting date. The measurement refl ects the 
tax consequences that would follow from the manner in which 
the Group, at the reporting date, recovers or settles the carrying 
amount of its assets and liabilities.

iv) Off setting
Current and deferred tax assets and liabilities are off set only to the 
extent that they relate to income taxes imposed by the same taxation 
authority, there is a legal right and intention to settle on a net basis 
and it is allowed under the tax law of the relevant jurisdiction.

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

1:  Signifi cant Accounting Policies (continued)

E) ASSETS

Financial assets
i) Financial assets and liabilities at fair value through profi t or loss
Trading securities are fi nancial instruments acquired principally 
for the purpose of selling in the short-term or which are a part of 
a portfolio which is managed for short-term profi t-taking. Trading 
securities are initially recognised and subsequently measured in 
the balance sheet at their fair value.

Derivatives that are neither fi nancial guarantee contracts nor eff ective 
hedging instruments are carried at fair value through profi t or loss.
Certain fi nancial assets and liabilities may be designated and measured 
at fair value through profi t or loss where any of the following applies: 
  investments backing policy liabilities (refer note 1 (I)(viii));
  life investment contract liabilities (refer note 1 (I)(i));
  doing so eliminates or signifi cantly reduces a measurement 

or recognition inconsistency that would otherwise arise from 
measuring assets and liabilities, or recognising the gains or 
losses thereon, on diff erent bases;
  a group of fi nancial assets or fi nancial liabilities or both is managed 
and its performance evaluated on a fair value basis; or
  the fi nancial instrument contains an embedded derivative, unless 
the embedded derivative does not signifi cantly modify the cash 
fl ows or it is clear, with little or no analysis, that it would not be 
separately recorded.

Changes in the fair value (gains or losses) of these fi nancial 
instruments are recognised in the income statement in the period 
in which they occur.

Purchases and sales of trading securities are recognised on trade date.

ii) Derivative fi nancial instruments
Derivative fi nancial instruments are contracts whose value is 
derived from one or more underlying price, index or other variable. 
They include swaps, forward rate agreements, futures, options and 
combinations of these instruments.

Derivative fi nancial instruments are entered into for trading purposes 
(including customer-related reasons), or for hedging purposes (where 
the derivative instruments are used to hedge the Group’s exposures 
to interest rate risk, currency risk, price risk, credit risk and other 
exposures relating to non-trading positions).

Derivative fi nancial instruments are recognised initially at fair 
value with gains or losses from subsequent measurement at fair 
value being recognised in the income statement. Included in the 
determination of the fair value of derivatives is a credit valuation 
adjustment to refl ect the credit worthiness of the counterparty. 
The valuation adjustment is infl uenced by the mark-to-market 
of the derivative trades and by movement in credit spreads. 

Where the derivative is eff ective as a hedging instrument and is 
designated as such, the timing of the recognition of any resultant 
gain or loss in the income statement is dependent on the hedging 
designation. These hedging designations and associated accounting 
are as follows:

Fair value hedge
Where the Group hedges the fair value of a recognised asset 
or liability or fi rm commitment, changes in the fair value of the 
derivative designated as a fair value hedge are recognised in the 
income statement. Changes in the fair value of the hedged item 
attributable to the hedged risk are refl ected in adjustments to the 
carrying value of the hedged item, which are also recognised in 
the income statement.

Hedge accounting is discontinued when the hedge instrument 
expires or is sold, terminated, exercised or no longer qualifi es for 
hedge accounting. The resulting adjustment to the carrying amount 
of the hedged item arising from the hedged risk is amortised to the 
income statement over the period to maturity of the hedged item.

If the hedged item is sold or repaid, the unamortised fair value 
adjustment is recognised immediately in the income statement.

Cash fl ow hedge
The Group designates derivatives as cash fl ow hedges where 
the instrument hedges the variability in cash fl ows of a recognised 
asset or liability, a foreign exchange component of a fi rm 
commitment or a highly probable forecast transaction. The eff ective 
portion of changes in the fair value of derivatives qualifying and 
designated as cash fl ow hedges is deferred to the hedging reserve, 
which forms part of shareholders’ equity. Any ineff ective portion is 
recognised immediately in the income statement. Amounts deferred 
in equity are recognised in the income statement in the period 
during which the hedged forecast transactions take place. When the 
hedging instrument expires, is sold, terminated, or no longer qualifi es 
for hedge accounting, the cumulative amount deferred in equity 
remains in the hedging reserve, and is subsequently transferred to 
the income statement when the hedged item is recognised in the 
income statement.

When a forecast hedged transaction is no longer expected to 
occur, the amount deferred in equity is recognised immediately 
in the income statement.

Net investment hedge
Hedges of net investments in foreign operations are accounted for 
similarly to cash fl ow hedges. The gain or loss from remeasuring the 
fair value of the hedging instrument relating to the eff ective portion 
of the hedge is deferred in the foreign currency translation reserve 
in equity and the ineff ective portion is recognised immediately in 
the income statement.

Derivatives that do not qualify for hedge accounting
All gains and losses from changes in the fair value of derivatives 
that are not designated in a hedging relationship but are entered 
into to manage the interest rate and foreign exchange risk of 
funding instruments are recognised in the income statement. Under 
certain circumstances, the component of the fair value change in 
the derivative which relates to current period realised and accrued 
interest is included in net interest income. The remainder of the fair 
value movement is included in other income.

Set-off   arrangements
Fair value gains/losses arising from trading derivatives are not 
off set against fair value gains/losses on the balance sheet unless 
a legal right of set-off  exists and there is an intention to settle net.

For contracts subject to master netting agreements that create
a legal right of set-off  for which only the net revaluation amount 
is recognised in the income statement, net unrealised gains 
on derivatives are recognised as part of other assets and net 
unrealised losses are recognised as part of other liabilities.

Notes to the Financial Statements

95

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

1:  Signifi cant Accounting Policies (continued)

iii) Available-for-sale fi nancial assets
Available-for-sale fi nancial assets comprise non-derivative fi nancial 
assets which the Group designates as available-for-sale but which 
are not deemed to be held principally for trading purposes, and 
include equity investments, certain loans and advances, and quoted 
debt securities. 

They are initially recognised at fair value plus transaction costs. 
Subsequent gains or losses arising from changes in fair value are 
included as a separate component of equity in the available-for-
sale revaluation reserve except for interest, dividends and foreign 
exchange gains and losses on monetary assets, which are recognised 
directly in the income statement. When the asset is sold, the 
cumulative gain or loss relating to the asset is transferred to the 
income statement.

Where there is objective evidence of impairment on an available-
for-sale fi nancial asset, the cumulative loss related to that asset is 
removed from equity and recognised in the income statement, as an 
impairment expense for debt instruments or as non-interest income 
for equity instruments. If, in a subsequent period, the amount of 
an impairment loss relating to an available-for-sale debt instrument 
decreases and the decrease can be linked objectively to an event 
occurring after the impairment event, the loss is reversed through 
the income statement through the impairment expense line.

Purchases and sales of available-for-sale fi nancial assets are 
recognised on trade date being the date on which the Group 
commits to purchase or sell the asset.

iv) Net loans and advances
Net loans and advances are non-derivative fi nancial assets with fi xed 
or determinable payments that are not quoted in an active market. 
They arise when the Group provides money to a debtor with no 
intention of trading the loans and advances. The loans and advances 
are initially recognised at fair value plus transaction costs that are 
directly attributable to the issue of the loan or advance. They are 
subsequently measured at amortised cost using the eff ective interest 
rate method (refer note 1 (B)(i)) unless specifi cally designated on 
initial recognition at fair value through profi t or loss.

All loans are graded according to the level of credit risk.

Net loans and advances includes direct fi nance provided to 
customers such as bank overdrafts, credit cards, term loans, 
fi nance lease receivables and commercial bills.

Impairment of loans and advances
Loans and advances are reviewed at least at each reporting date 
for impairment.

Credit impairment provisions are raised for exposures that are known 
to be impaired. Exposures are impaired and impairment losses are 
recorded if, and only if, there is objective evidence of impairment 
as a result of one or more loss events that occurred after the initial 
recognition of the loan and prior to the reporting date, and that loss 
event, or events, has had an impact on the estimated future cash 
fl ows of the individual loan or the collective portfolio of loans that 
can be reliably estimated.

Impairment is assessed for assets that are individually signifi cant 
(or on a portfolio basis for small value loans) and then on a collective 
basis for those exposures not individually known to be impaired.

96

ANZ Annual Report 2011

Exposures that are assessed collectively are placed in pools of 
similar assets with similar risk characteristics. The required provision 
is estimated on the basis of historical loss experience for assets with 
credit risk characteristics similar to those in the collective pool. The 
historical loss experience is adjusted based on current observable 
data such as changed economic conditions. The provision also takes 
account of the impact of inherent risk of large concentrated losses 
within the portfolio and an assessment of the economic cycle.

The estimated impairment losses are measured as the diff erence 
between the asset’s carrying amount and the estimated future 
cash fl ows discounted to their present value. As the discount 
unwinds during the period between recognition of impairment 
and recovery of the cash fl ow, it is recognised in interest income. 
The process of estimating the amount and timing of cash fl ows 
involves considerable management judgement. These judgements 
are reviewed regularly to reduce any diff erences between loss 
estimates and actual loss experience.

Impairment of capitalised acquisition expenses is assessed 
through comparing the actual behaviour of the portfolio against 
initial expected life assumptions.

The provision for impairment loss (individual and collective) 
is deducted from loans and advances in the balance sheet 
and the movement for the reporting period is refl ected in the 
income statement.

When a loan is uncollectable, either partially or in full, it is written-off  
against the related provision for loan impairment. Unsecured facilities 
are normally written-off  when they become 180 days past due or 
earlier in the event of the customer’s bankruptcy or similar legal 
release from the obligation. 

However a certain level of recoveries is expected after the write-off , 
which is refl ected in the amount of the provision for credit losses. In 
the case of secured facilities, remaining balances are written-off  after 
proceeds from the realisation of collateral have been received if there 
is a shortfall. 

Where impairment losses recognised in previous periods have 
subsequently decreased or no longer exist, such impairment 
losses are reversed in the income statement.

A provision is also raised for off -balance sheet items such as loan 
commitments that are considered to be onerous.

v) Lease receivables
Contracts to lease assets and hire purchase agreements are classifi ed 
as fi nance leases if they transfer substantially all the risks and rewards 
of ownership of the asset to the customer or an unrelated third party. 
All other lease contracts are classifi ed as operating leases.

vi) Repurchase agreements
Securities sold under repurchase agreements are retained in the 
fi nancial statements where substantially all the risks and rewards 
of ownership remain with the Group, and a counterparty liability 
is disclosed under the classifi cations of due to other fi nancial 
institutions or payables and other liabilities. The diff erence between 
the sale price and the repurchase price is accrued over the life of the 
repurchase agreement and charged to interest expense in the income 
statement.

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

1:  Signifi cant Accounting Policies (continued)

Securities purchased under agreements to resell, where the Group 
does not acquire the risks and rewards of ownership, are recorded as 
receivables in liquid assets, net loans and advances, or due from other 
fi nancial institutions, depending on the term of the agreement and 
the counterparty. The security is not included in the balance sheet. 
Interest income is accrued on the underlying loan amount.

x) Acquired portfolio of insurance and life investment business
Identifi able intangible assets in respect of acquired portfolios 
of insurance and life investment business acquired in a business 
combination are stated initially at fair value at acquisition date. 
These are amortised over the period of expected benefi t of between 
15 to 23 years. 

Securities borrowed are not recognised in the balance sheet, 
unless these are sold to third parties, at which point the obligation 
to repurchase is recorded as a fi nancial liability at fair value with 
fair value movements included in the income statement.

xi) Deferred acquisition costs
Refer to note 1(I)(vi).

vii) Derecognition
The Group enters into transactions where it transfers fi nancial 
assets recognised on its balance sheet yet retains either all the risks 
and rewards of the transferred assets or a portion of them. If all, or 
substantially all, of the risks and rewards are retained, the transferred 
assets are not derecognised from the balance sheet.

In transactions where substantially all the risks and rewards of 
ownership of a fi nancial asset are neither retained nor transferred, 
the Group derecognises the asset if control over the asset is lost. 
In transfers where control over the asset is retained, the Group 
continues to recognise the asset to the extent of its continuing 
involvement, determined by the extent to which it is exposed 
to changes in the value of the transferred asset. The rights and 
obligations retained or created in the transfer are recognised 
separately as assets and liabilities as appropriate.

Non-fi nancial assets
viii) Goodwill
Goodwill represents the excess of the purchase consideration 
over the fair value of the identifi able net assets of a controlled 
entity at the date of gaining control. Goodwill is recognised as 
an asset and not amortised, but assessed for impairment at 
least annually or more frequently if there is an indication that 
the goodwill may be impaired. This involves using the DCF or 
CEM methodology to determine the expected future benefi ts of 
the cash-generating units to which the goodwill relates. Where the 
assessment results in the goodwill balance exceeding the value of 
expected future benefi ts, the diff erence is charged to the income 
statement. Any impairment of goodwill is not subsequently reversed.

ix) Software and computer system costs
Includes costs incurred in acquiring and building software and 
computer systems (‘software’).

Software is amortised using the straight-line method over its 
expected useful life to the Group. The period of amortisation 
is between 3 and 5 years, except for certain core infrastructure 
projects where the useful life has been determined to be 7 years.

At each reporting date, software assets are reviewed for impairment. 
If any such indication exists, the recoverable amount of the assets 
are estimated and compared against the existing carrying value. 
Where the existing carrying value exceeds the recoverable amount, 
the diff erence is charged to the income statement.

Costs incurred in planning or evaluating software proposals, or in 
maintaining systems after implementation, are not capitalised.

xii) Other intangible assets
Other intangible assets include management fee rights, distribution 
relationships and distribution agreements where they are clearly 
identifi able, can be reliably measured and where it is probable they 
will lead to future economic benefi ts that the Group can control.

Where, based on historical observation, there is an expectation that, 
for the foreseeable future, the level of investment in the funds will 
not decline signifi cantly and the Group will continue to manage the 
fund, the management fee right is assessed to have an indefi nite life 
and is carried at cost less any impairment losses. 

Other management fee rights, distribution relationships, distribution 
agreements and licenses are amortised over the expected useful 
lives to the Group using the straight line method. The period of 
amortisation is as follows:
Management fee rights  
Aligned advisor relationships  
Distribution agreements  

7 years
15 years
3 years

xiii) Premises and equipment
Assets other than freehold land are depreciated at rates based 
upon their expected useful lives to the Group, using the straight-line 
method. The depreciation rates used for each class of asset are:
Buildings 
Building integrals 
Furniture & equipment 
Computer & offi  ce equipment 

1–1.5%
10%
10%
12.5%–33%

Leasehold improvements are amortised on a straight-line basis over 
the shorter of their useful lives or remaining terms of the lease.

At each reporting date, the carrying amounts of premises and 
equipment are reviewed for impairment. If any such indication exists, 
the recoverable amount of the assets are estimated and compared 
against the existing carrying value. Where the existing carrying value 
exceeds the recoverable amount, the diff erence is charged to the 
income statement. If it is not possible to estimate the recoverable 
amount of an individual asset, the Group estimates the recoverable 
amount of the cash generating unit to which the asset belongs.

A previously recognised impairment loss is reversed if there has been 
a change in the estimates used to determine the recoverable amount.

xiv) Borrowing costs
Borrowing costs incurred for the construction of qualifying assets 
(principally the offi  ce building in the Docklands, Melbourne, 
Australia) are capitalised into the cost of the qualifying asset during 
the period of time that is required to complete and prepare the asset 
for its intended use. The calculation of borrowing costs is based on an 
internal measure of the costs associated with the borrowing of funds.

Notes to the Financial Statements

97

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

1:  Signifi cant Accounting Policies (continued)

F) LIABILITIES

Financial liabilities
i) Deposits and other borrowings
Deposits and other borrowings include certifi cates of deposit, interest 
bearing deposits, debentures and other related interest bearing 
fi nancial instruments. They are measured at amortised cost. The 
interest expense is recognised using the eff ective interest rate method.

ii) Financial liabilities at fair value through profi t or loss
Refer to note 1(E)(i).

iii) Acceptances
The exposure arising from the acceptance of bills of exchange that 
are sold into the market is recognised as a liability. An asset of equal 
value is recognised to refl ect the off setting claim against the drawer 
of the bill. Bill acceptances generate fee income that is recognised in 
the income statement when earned.

iv) Bonds, notes and loan capital
Bonds, notes and loan capital are accounted for in the same way 
as deposits and other borrowings, except for those bonds and 
notes which are designated as at fair value through profi t or 
loss on initial recognition, with fair value movements recorded 
in the income statement.

v) Financial guarantee contracts
Financial guarantee contracts that require the issuer to make specifi ed 
payments to reimburse the holder for a loss the holder incurs because 
a specifi ed debtor fails to make payments when due, are initially 
recognised in the fi nancial statements at fair value on the date the 
guarantee was given; typically this is the premium received. Subsequent 
to initial recognition, the Group’s liabilities under such guarantees 
are measured at the higher of their amortised amount and the best 
estimate of the expenditure required to settle any fi nancial obligation 
arising at the balance sheet date. These estimates are determined based 
on experience of similar transactions and the history of past losses.

vi) Derecognition
Financial liabilities are derecognised when the obligation specifi ed 
in the contract is discharged, cancelled or expires.

Non-fi nancial liabilities
vii) Employee benefi ts 
Leave benefi ts
The liability for long service leave is calculated and accrued for in 
respect of all applicable employees (including on-costs) using an 
actuarial valuation. The amounts expected to be paid in respect of 
employees’ entitlements to annual leave are accrued at expected 
salary rates including on-costs. Expected future payments for long 
service leave are discounted using market yields at the reporting 
date on national government bonds with terms to maturity that 
match, as closely as possible, the estimated future cash outfl ows. 

Defi ned contribution superannuation schemes
The Group operates a number of defi ned contribution schemes 
and also contributes, according to local law, in the various countries 
in which it operates, to government and other plans that have the 
characteristics of defi ned contribution schemes.

The Group’s contributions to these schemes are recognised as an 
expense in the income statement when incurred.

98

ANZ Annual Report 2011

Defi ned benefi t superannuation schemes
The Group operates a small number of defi ned benefi t schemes. 
The liability and expense related to providing benefi ts to employees 
under each defi ned benefi t scheme are calculated by independent 
actuaries.

A defi ned benefi t liability is recognised to the extent that the present 
value of the defi ned benefi t obligation of each scheme, calculated 
using the Projected Unit Credit Method, is greater than the fair value 
of each scheme’s assets. Where this calculation results in an asset of 
the Group, a defi ned benefi t asset is recognised, which is capped 
at the recoverable amount. In each subsequent reporting period, 
ongoing movements in the defi ned benefi t liability or asset carrying 
value is treated as follows:
  the net movement relating to the current period’s service cost, 
interest cost, expected return on scheme assets, past service 
costs and other costs (such as the eff ects of any curtailments 
and settlements) is recognised as an employee expense in the 
income statement;
  movements relating to actuarial gains and losses are recognised 
directly in retained earnings; and
  contributions made by the Group are recognised directly against 
the net defi ned benefi t position.

viii)  Provisions
The Group recognises provisions when there is a present obligation, 
the future sacrifi ce of economic benefi ts is probable, and the amount 
of the provision can be measured reliably.

The amount recognised is the best estimate of the consideration 
required to settle the present obligation at reporting date, taking 
into account the risks and uncertainties surrounding the obligation 
at reporting date. Where a provision is measured using the cash fl ows 
estimated to settle the present obligation, its carrying amount is the 
present value of those cash fl ows.

G) EQUITY

i) Ordinary shares
Ordinary shares in the Company are recognised at the amount paid 
per ordinary share net of directly attributable issue costs.

ii) Treasury shares
Shares in the Company which are purchased on-market by the ANZ 
Employee Share Acquisition Plan or issued by the Company to the 
ANZ Employee Share Acquisition Plan are classifi ed as treasury shares 
(to the extent that they relate to unvested employee share-based 
awards) and are deducted from Capital. 

In addition, the life insurance business may also purchase and hold 
shares in the Company to back policy liabilities in the life insurance 
statutory funds. These shares are also classifi ed as treasury shares and 
deducted from Capital. These assets, plus any corresponding income 
statement fair value movement on the assets and dividend income, 
are eliminated when the life statutory funds are consolidated into 
the Group. The cost of the investment in the shares is deducted from 
Capital. However, the corresponding life investment contract and 
insurance contract liabilities, and related income statement changes 
in the liabilities, remain upon consolidation.

Treasury shares are excluded from the weighted average number 
of ordinary shares used in the earnings per share calculations.

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

1:  Signifi cant Accounting Policies (continued)

iii)  Non-controlling interest
Non-controlling interests represent the share in the net assets 
of subsidiaries attributable to equity interests not owned directly
or indirectly by the Company.

iv) Reserves
Foreign currency translation reserve
As indicated in note 1 (A)(viii), exchange diff erences arising on 
translation of the assets and liabilities of all Group entities are 
refl ected in the foreign currency translation reserve. Any off setting 
gains or losses on hedging these balances, together with any tax 
eff ect, are also refl ected in this reserve.

Available-for-sale revaluation reserve
This reserve includes changes in the fair value of available-for-
sale fi nancial assets, net of tax. These changes are transferred to 
the income statement (in non-interest income) when the asset 
is derecognised. Where the asset is impaired, the changes are 
transferred to impairment expense in the income statement
for debt instruments and in the case of equity instruments to 
other income.

Cash fl ow hedging reserve
This reserve includes the fair value gains and losses associated with 
the eff ective portion of designated cash fl ow hedging instruments.

Share-based payment reserves
Share-based payment reserves include the share options reserve and 
other equity reserves which arise on the recognition of share-based 
compensation expense (see note 1 (C)(iii)).

H) PRESENTATION

i) Off setting of income and expenses
 Income and expenses are not off set unless required or permitted 
by an accounting standard. At the Group level, this generally arises 
in the following circumstances:
  where transaction costs form an integral part of the eff ective 
interest rate of a fi nancial instrument which is measured at 
amortised cost, these are off set against the interest income 
generated by the fi nancial instrument; or
  where gains and losses relating to fair value hedges are assessed 
as being eff ective; or
  where gains and losses arise from a group of similar transactions, 
such as foreign exchange gains and losses.

ii) Off setting assets and liabilities
Assets and liabilities are off set and the net amount reported in 
the balance sheet only where there is:
  a current enforceable legal right to off set the asset and liability; and
  an intention to settle on a net basis, or to realise the asset and 
settle the liability simultaneously.

iii) Cash and cash equivalents
For cash fl ow statement presentation purposes, cash and cash 
equivalents includes cash on hand, deposits held at call with other 
fi nancial institutions, other short-term, highly liquid investments 
with original terms to maturity of three months or less that are readily 
convertible to cash and which are subject to an insignifi cant risk of 
changes in value.

iv) Segment reporting
An operating segment is a component of the Group that engages 
in business activities from which it may earn revenues and incur 
expenses, whose operating results are regularly reviewed by the 
Chief Executive Offi  cer to make decisions about resources to be 
allocated to the segment and assess its performance and for which 
discrete information is available.

v) Goods and services tax
 Income, expenses and assets are recognised net of the amount 
of goods and services tax (GST), except where the amount of GST 
incurred is not recoverable from the Australian Tax Offi  ce (ATO). 
In these circumstances the GST is recognised as part of the cost 
of acquisition of the asset or as part of the expense. 

Receivables and payables are stated with the amount of GST 
included. The net amount of GST recoverable from or payable to the 
ATO is included as an other asset or liability in the balance sheet.

Cash fl ows are included in the cash fl ow statement on a gross 
basis. The GST components of cash fl ows arising from investing 
and fi nancing activities which are recoverable from or payable 
to the ATO are classifi ed as operating cash fl ows.

I) LIFE INSURANCE AND FUNDS MANAGEMENT BUSINESS
The Group conducts its life insurance and funds management 
business (the Life Business) in Australia primarily through OnePath 
Life Limited, which is registered under the Life Insurance Act 1995 
(Life Act), amended by the Financial Sector Legislation Amendment 
(Simplifying Regulation and Review) Act 2007 (SRR Act) and in New 
Zealand through OnePath Life (NZ) Limited and OnePath Insurance 
Services (NZ) Limited which are registered under the New Zealand Life 
Insurance Act 1908. 

The operations of the Life Business in Australia are conducted within 
separate statutory funds as required by the Life Act. The assets of the 
Life Business are allocated between policyholder and shareholder 
funds in accordance with the requirements of the Life Act. Under 
AASs, the fi nancial statements must include all assets, liabilities, 
revenues, expenses and equity, irrespective of whether they are 
designated as relating to shareholders or policyholders. Accordingly, 
the consolidated fi nancial statements include both policyholder 
(statutory) and shareholder’s funds.

(i) Policy liabilities
Policy liabilities include liabilities arising from life insurance contracts 
and life investment contracts. 

Life insurance contracts are insurance contracts regulated under 
the Life Act and similar contracts issued by entities operating 
outside Australia. An insurance contract is a contract under which 
an insurer accepts signifi cant insurance risk from another party 
(the policyholder) by agreeing to compensate the policyholder if a 
specifi ed uncertain future event adversely aff ects the policyholder. 

All contracts written by registered life insurers that do not meet the 
defi nition of an insurance contract are referred to as life investment 
contracts. Life investment contract business relates to funds 
management products in which the Group issues a contract where 
the resulting liability to policyholders is linked to the performance 
and value of the assets that back those liabilities. 

Notes to the Financial Statements

99

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

1:  Signifi cant Accounting Policies (continued)

Whilst the underlying assets are registered in the name of the life 
insurer and the policyholder has no direct access to the specifi c 
assets, the contractual arrangements are such that the policyholder 
bears the risks and rewards of the fund’s investment performance 
with the exception of guaranteed products where the policyholder 
is guaranteed a minimum return or asset value. The Group derives 
fee income from the administration of the underlying assets. 

Life investment contracts that include a discretionary participation 
feature (participating contracts) are accounted for as if they are life 
insurance contracts under AASB 1038 Life Insurance Contracts. 

Life insurance liabilities
Life insurance liabilities are determined using the ‘Margin on Services’ 
(MoS) model using a projection method or using an accumulation 
method. Under the projection method, the liability is determined as 
the net present value of the expected future cash fl ows, plus planned 
margins of revenues over expenses relating to services yet to be 
provided, discounted using a risk-free discount rate that refl ects 
the nature, structure and term of the liabilities. Expected future 
cash fl ows include premiums, expenses, redemptions and benefi t 
payments, including bonuses.

An accumulation method is used where the policy liabilities 
determined are not materially diff erent from those determined 
under the projection method.

Profi ts from life insurance contracts are brought to account using 
the MoS model in accordance with Actuarial Standard LPS 1.04 
Valuation of Policy Liabilities (formerly AS 1.04) as issued by the 
Australian Prudential Regulation Authority under the Life Act and 
Professional Standard 3 Determination of Life Insurance Policy 
Liabilities as issued by the New Zealand Society of Actuaries. Under 
MoS, profi t is recognised as premiums are received and services 
are provided to policyholders. When premiums are received but 
the service has not been provided, the profi t is deferred. Losses are 
expensed when identifi ed. 

Costs associated with the acquisition of policies are recognised 
over the life of the policy. Costs may only be deferred, however, 
to the extent that a contract is expected to be profi table.

Participating contracts, defi ned as those contracts that entitle 
the policyholder to participate in the performance and value of 
certain assets in addition to the guaranteed benefi t, are entitled to 
share in the profi ts that arise from participating business. This profi t 
sharing is governed by the Life Act and the life insurance company’s 
constitution. The profi t sharing entitlement is treated as an expense 
in the consolidated fi nancial statements. Any benefi ts which remain 
payable at the end of the reporting period are recognised as part 
of life insurance liabilities.

Life investment contract liabilities
Life investment contracts involve both the origination of a fi nancial 
instrument and the provision of investment management services. 

The fi nancial instrument component of the life investment 
contract liabilities is designated as at fair value through profi t or 
loss. The management services component, including associated 
acquisition costs, is recognised as revenue as services are performed. 
See note 1 (I)(vi) for the deferral and amortisation of life investment 
contract acquisition costs and entry fees.

100

ANZ Annual Report 2011

For investment-linked products, the life investment contract liability 
is directly linked to the performance and value of the assets that 
back them and is determined as the fair value of those assets after 
tax. For fi xed income policies the liability is determined as the net 
present value of expected cash fl ows subject to a minimum of 
current surrender value.

(ii) External unit holder liabilities (life insurance funds)
The life insurance business includes controlling interests in trusts and 
companies, and the total amounts of each underlying asset, liability, 
revenue and expense of the controlled entities are recognised in the 
Group’s consolidated fi nancial statements. When a controlled unit 
trust is consolidated, the share of the unit holder liability attributable 
to the Group is eliminated but amounts due to external unit holders 
remain as liabilities in the Group’s consolidated balance sheet. 

(iii) Claims
Claims are recognised when the liability to the policyholder under 
the policy contract has been established or upon notifi cation of the 
insured event depending on the type of claim. Claims are separated 
into their expense and liability components. 

Claims incurred in respect of life investment contracts represent 
withdrawals and are recognised as a reduction in life investment 
contract liabilities. 

Claims incurred that relate to the provision of services and bearing 
of insurance risks are treated as expenses and these are recognised 
on an accruals basis once the liability to the policyholder has been 
established under the terms of the contract.

(iv) Revenue
Life insurance premiums
Life insurance premiums earned by providing services and bearing 
risks are treated as revenue. Life insurance deposit premiums 
are recognised as an increase in policy liabilities. For annuity, risk 
and traditional business, all premiums are recognised as revenue. 
Premiums with no due date are recognised as revenue on a cash 
received basis. Premiums with a regular due date are recognised as 
revenue on an accruals basis. Unpaid premiums are only recognised 
as revenue during the days of grace or where secured by the 
surrender value of the policy and are included as ‘Other assets’ in 
the balance sheet. 

Life investment contract premiums
There is no premium revenue in respect of investment contracts. 
Investment contract amounts received from policyholders in 
respect of investment contracts comprise a deposit component 
or origination fee and/or ongoing investment management fee or 
amounts directly credited to investment contract liabilities. 

Fees
Fees are charged to policyholders in connection with life insurance 
and life investment contracts and are recognised when the service 
has been provided. Entry fees from life investment contracts are 
deferred and recognised over the average expected life of the 
contracts. Deferred entry fees are presented within ‘Other liabilities’ in 
the balance sheet.

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

1:  Signifi cant Accounting Policies (continued)

(v) Reinsurance contracts
Reinsurance premiums, commissions and claim settlements, 
as well as the reinsurance element of insurance contract liabilities, 
are accounted for on the same basis as the underlying direct 
insurance contracts for which the reinsurance was purchased.

(vi) Policy acquisition costs
Life insurance contract acquisition costs
Policy acquisition costs are the fi xed and variable costs of acquiring 
new business. The appointed actuary assesses the value and future 
recoverability of these costs in determining policy liabilities. The net 
profi t impact is presented in the income statement as a change in 
policy liabilities. The deferral is determined as the actual costs are 
incurred subject to an overall limit that future profi ts are anticipated 
to cover these costs. Losses arising on acquisition are recognised 
in the income statement in the year in which they occur. Amounts 
which are deemed recoverable from future premiums or policy 
charges are deferred and amortised over the life of the policy.

Life investment contract acquisition costs 
Incremental acquisition costs, such as commissions, that are directly 
attributable to securing a life investment contract are recognised 
as an asset where they can be identifi ed separately and measured 
reliably and if it is probable that they will be recovered. These deferred 
acquisition costs are presented in the balance sheet as an intangible 
asset and are amortised over the period that they will be recovered 
from future policy charges.

Any impairment losses arising on deferred acquisition costs are 
recognised in the income statement in the period in which they occur.

(vii) Basis of expense apportionment
All life investment contracts and insurance contracts are categorised 
based on individual policy or products. Expenses for these products 
are then allocated between acquisition, maintenance, investment 
management and other expenses. 

Expenses which are directly attributable to an individual policy or 
product are allocated directly to a particular expense category, fund, 
class of business and product line as appropriate. Where expenses are 
not directly attributable to an individual policy or product, they are 
appropriately apportioned based on detailed expense analysis having 
regard to the objective in incurring that expense and the outcome 
achieved. The apportionment has been made in accordance with 
Actuarial Standard LPS 1.04 Valuation of Policy Liabilities (formerly 
AS 1.04), issued by the Australian Prudential Regulation Authority, 
and on an equitable basis to the diff erent classes of business in 
accordance with Division 2 of Part 6 of the Life Act.

(viii) Investments backing policy liabilities
All investments backing policy liabilities are designated as at fair 
value through profi t or loss. For OnePath Australia, all policy holder 
assets, being those assets held within the statutory funds of the life 
company that are not segregated and managed under a distinct 
shareholder investment mandate are held to back life insurance and 
life investment contract liabilities (collectively referred to as policy 
liabilities). These investments are designated as at fair value through 
profi t or loss. 

J) OTHER

i) Contingent liabilities
Contingent liabilities acquired in a business combination are individually 
measured at fair value at the acquisition date. At subsequent reporting 
dates the value of such contingent liabilities is reassessed based on the 
estimate of the expenditure required to settle the contingent liability.

Other contingent liabilities are not recognised in the balance sheet 
but disclosed in note 44 unless it is considered remote that the Group 
will be liable to settle the possible obligation.

ii) Earnings per share
The Group presents basic and diluted earnings per share (EPS) data 
for its ordinary shares. Basic EPS is calculated by dividing the profi t 
or loss attributable to ordinary shareholders of the Company by the 
weighted average number of ordinary shares outstanding during 
the period after eliminating treasury shares.

Diluted EPS is determined by adjusting the profi t or loss attributable 
to ordinary shareholders and the weighted average number of 
ordinary shares outstanding for the eff ect of dilutive ordinary shares.

Notes to the Financial Statements 101

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

1:  Signifi cant Accounting Policies (continued)

iii) Accounting Standards not early adopted 
The following standards were available for early adoption, but have not been applied by the Company or Group in these fi nancial statements. 

AASB standard

Possible impact on the Company and the Group’s fi nancial report in period of initial adoption

AASB 9 Financial 
Instruments

AASB 10 Consolidated 
Financial Statements

AASB 12 Disclosure of 
Interests in Other Entities

This standard and its associated amending standard (AASB 2009-11) specifi es new recognition 
and measurement requirements for fi nancial assets and fi nancial liabilities within the scope of 
AASB 139 Financial Instruments: Recognition and Measurement. This standard represents the 
fi rst phase of the project to replace AASB 139 and will result in fundamental changes in the 
way that the Company and the Group accounts for fi nancial instruments.
The main changes from AASB 139 include:
  all fi nancial assets, except for certain equity instruments, will be classifi ed into two categories:
–  amortised cost, where they generate solely payments of interest and principal and the 

business model is to collect contractual cash fl ows that represent principal and interest; or

–  fair value through the income statement.
  certain equity instruments not held for trading purposes will be classifi ed at fair value through the 
income statement or fair value through other comprehensive income (OCI) with dividends 
recognised in net income.
  fi nancial assets which meet the requirements for classifi cation at amortised cost are permitted 
to be measured at fair value if that eliminates or signifi cantly reduces an accounting mismatch.
  fi nancial liabilities – gains and losses on own credit arising from fi nancial liabilities designated 
at fair value through profi t or loss will be excluded from the income statement and instead 
taken to OCI.

Future phases of the project to replace AASB 139 will cover impairment of fi nancial assets 
measured at amortised cost and hedge accounting.

The Group is currently assessing the impact of this standard, as well as developments arising 
from future phases of the project to replace AASB 139.

This standard provides a defi nition of  ‘control’ based on whether the investor is exposed to, or has 
rights to, the variable returns from its involvement with an investee and has the ability to aff ect 
those returns through its power over the investee. The standard also provides guidance on 
how the control principle is applied in certain situations, such as where potential voting rights 
exist or where voting rights are not the dominant factor in determining whether control exists 
(e.g. where relevant activities are directed through contractual means). An assessment of the 
impact of this standard is being performed, however no material impact on the Group is expected.

This standard applies where an entity has an ‘interest in another entity’ (essentially, any 
contractual or non-contractual interest that exposes an entity to the returns from the 
performance of the other entity). Such interests include a subsidiary, joint arrangement, 
associate or an unconsolidated structured entity. A range of disclosures is required which 
assist users to evaluate the nature, extent and fi nancial eff ects and risks associated with an 
entity’s interest in other entities. These disclosures replace and signifi cantly enhance those 
in other standards applicable to subsidiaries, joint arrangements or associates and impose new 
disclosures. As the amendments are only related to disclosure, no material impact on 
the Group is expected.

Application date for the 
Company and Group

1 October 20131

1 October 2013

1 October 2013

AASB 13 Fair Value 
Measurement

This standard provides a single source of guidance on fair value measurement and requires 
certain disclosures regarding fair value. This standard aims to improve the consistency and 
reduce the complexity of fair value measurement. An assessment of the impact of this 
standard is being made, however no material impact on the Group is expected.

1 October 2013

A number of other AASB standards are also available for early adoption, but have not been applied by the Company or Group in these fi nancial 
statements. These standards involve amendments of a technical nature which are not expected to have a material impact on the Company or Group.

1  Mandatory effective date is currently being reviewed by the International Accounting Standards Board with the possible deferral to 1 October 2015.

102

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

2:  Critical Estimates and Judgements Used in Applying Accounting Policies

The Group prepares its fi nancial report in accordance with policies which 
are based on AASs, other authoritative accounting pronouncements 
and Interpretations of the AASB and the Corporations Act 2001. 
This involves the Group making estimates and assumptions that 
aff ect the reported amounts within the fi nancial statements. 
Estimates and judgements are continually evaluated and are based 
on historical factors, including expectations of future events that 
are believed to be reasonable under the circumstances. All material 
changes to accounting policies and estimates and the application 
of these policies and judgements are approved by the Audit 
Committee of the Board.

A brief explanation of critical estimates and judgements and their 
impact on the Group follows:

Critical accounting estimates and assumptions
 Provisions for credit impairment
The accounting policy, as explained in note 1 (E)(iv), relating 
to measuring the impairment of loans and advances, requires the 
Group to assess impairment at least at each reporting date. The credit 
provisions raised (individual and collective) represent management’s 
best estimate of the losses incurred in the loan portfolio at balance 
date based on experienced judgement.

The collective provision is estimated on the basis of historical loss 
experience for assets with credit characteristics similar to those in 
the collective pool. The historical loss experience is adjusted based on 
current observable data and events and an assessment of the impact 
of model risk. The provision also takes into account the impact of 
large concentrated losses within the portfolio and the economic cycle. 

The use of such judgements and reasonable estimates is considered 
by management to be an essential part of the process and does not 
impact on reliability.

Individual provisioning is applied when the full collectability of a loan 
is identifi ed as being doubtful.

Individual and collective provisioning is calculated using discounted 
expected future cash fl ows. The methodology and assumptions used 
for estimating both the amount and timing of future cash fl ows are 
revised regularly to reduce any diff erences between loss estimates 
and actual loss experience.

Critical judgements in applying the entity’s accounting policies
i) Special purpose and off  -balance sheet entities
The Group may invest in or establish special purpose entities (SPEs) 
to enable it to undertake specifi c types of transactions. The main 
types of these SPEs are securitisation vehicles, structured fi nance 
entities, and entities used to sell credit protection. 

Where the Group has established SPEs which are controlled by 
the Group, they are consolidated in the Group’s fi nancial statements. 

The Group does not consolidate SPEs that it does not control in 
accordance with the Group’s policy outlined in note 1 (A)(vii). As it 
can be complex to determine whether the Group has control of a 
SPE, the Group makes judgements about its exposure to the risks 
and rewards, as well as about its ability to make operational decisions 
for the SPE in question. 

The table below summarises the main types of SPEs with which the Group is involved, the reason for their establishment, and the control factors 
associated with ANZ’s interest in them. Although there may be some indicators of control, ANZ does not bear the majority of residual risks and 
rewards of the SPEs. Therefore they are not consolidated.

Type of SPE

Reason for establishment

Control factors

Securitisation vehicles

Securitisation is a fi nancing technique whereby assets 
are transferred to an SPE which funds the purchase by 
issuing securities. This enables ANZ (in the case where 
transferred assets originate within ANZ) or customers 
to increase diversity of funding sources.

Structured fi nance entities

These entities are set up to assist with the structuring 
of client fi nancing. The resulting lending arrangements 
are at arms length and ANZ typically has limited ongoing 
involvement with the entity.

ANZ may manage these securitisation vehicles, 
service assets in the vehicle or provide liquidity or 
other support. ANZ retains the risks associated with 
the provision of these services. For any SPE which is 
not consolidated, credit and market risks associated 
with the underlying assets are not retained or assumed 
by ANZ except to the limited extent that ANZ provides 
arm’s length services and facilities. 

ANZ may manage these vehicles, hold minor amounts 
of capital, provide fi nancing or derivatives.

Credit protection

The SPE in this category is created to allow ANZ to 
purchase credit protection. 

ANZ may manage this vehicle.

Notes to the Financial Statements 103

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

2:  Critical Estimates and Judgements Used in Applying Accounting Policies (continued)

ii) Signifi cant associates
The carrying values of all signifi cant investments in associates (as 
disclosed in note 39) are subject to an annual recoverable amount 
test. This assessment involves ensuring that the investment’s fair 
value less costs to sell or its value in use is greater than its carrying 
amount. Judgement is applied when determining the assumptions 
supporting these calculations. 

The Group reviews its investments in associates against the following 
impairment indicators:
   actual fi nancial performance against budgeted fi nancial performance;
    any material unfavourable operational factors and regulatory factors;
    any material unfavourable economic outlook and market 
competitive factors;
   carrying value against available quoted market values (supported 
by third-party broker valuations where available); and
   carrying value against market capitalisation (for listed investments).

Where appropriate, additional potential impairment indicators are 
reviewed which are more specifi c to the respective investment.

As at 30 September 2011, no impairment of associates was identifi ed 
as a result of either the review of impairment indicators listed above or 
the recoverable amount test. 

iii) Available-for-sale fi nancial assets
The accounting policy for impairment of available-for-sale fi nancial 
assets, as explained in note 1 (E)(iii), requires the Group to assess 
whether there is objective evidence of impairment. This requires 
judgement when considering whether such evidence exists and, if so, 
in reliably determining the impact of such events on the estimated 
cash fl ows of the asset. During the year ended 30 September 2011, 
an impairment of $35 million (2010: $nil) was recognised in the 
income statement in respect of Sacombank after assessing that 
the decline in the market value of the investment was signifi cant 
and prolonged.

iv) Financial instruments at fair value
A signifi cant portion of fi nancial instruments are carried on the 
balance sheet at fair value. 

The best evidence of fair value is a quoted price in an active market. 
Accordingly, wherever possible, fair value is based on quoted market 
prices for the fi nancial instrument. 

In the event that there is no active market for the instrument, fair 
value is based on present value estimates or other market accepted 
valuation techniques. The valuation models incorporate the impact 
of bid/ask spread, counterparty credit spreads and other factors that 
would infl uence the fair value determined by a market participant.

The majority of valuation techniques employ only observable 
market data. However, for certain fi nancial instruments, the fair value 
cannot be determined with reference to current market transactions 
or valuation techniques whose variables only include data from 
observable markets.

In respect of the valuation component where market observable 
data is not available, the fair value is determined using data derived 
and extrapolated from market data and tested against historic 
transactions and observed market trends. These valuations are 
based upon assumptions established by application of professional 
judgement to analyse the data available to support each assumption. 
Changing the assumptions changes the resulting estimate of fair value.

The majority of outstanding derivative positions are transacted 
over-the-counter and therefore need to be valued using valuation 
techniques. Included in the determination of the fair value of derivatives 
is a credit valuation adjustment to refl ect the credit worthiness of the 
counterparty, representing the credit risk component of the overall 
fair value movement on a particular derivative asset. The total valuation 
adjustment is infl uenced by the mark-to-market of the derivative trades 
and by the movement in the market cost of credit.

v) Goodwill and indefi nite life intangible assets
The carrying values of goodwill and intangible assets with indefi nite 
lives are reviewed at each balance date and written-down to the 
extent that they are no longer supported by probable future benefi ts.

Goodwill and intangible assets with indefi nite useful lives are 
allocated to cash-generating units (CGUs) for the purpose of 
impairment testing. In respect of goodwill, the CGUs are based 
on the operating segments of the Group. During the year the 
operating segments were changed from the major geographies 
in which the Group operates to the major divisions through which 
the Group operates. Goodwill has been reallocated accordingly.

Impairment testing of goodwill and indefi nite life intangibles is 
performed annually or more frequently when there is an indication 
that the asset may be impaired. Impairment testing is conducted 
by comparing the recoverable amount of the CGU with the current 
carrying amount of its net assets, including goodwill and intangibles as 
applicable. Where the current carrying value is greater than recoverable 
amount, a charge for impairment is recognised in the income statement.

The most signifi cant components of the Group’s goodwill balance 
at 30 September 2011 relate to the New Zealand division which was 
$1,720 million (Sep 2010: $1,653 million) and Australia division which 
was $1,433 million (Sep 2010: $1,414 million).

The recoverable amount of the CGU to which each goodwill 
component is allocated is estimated using a market multiple 
approach as representative of the fair value less costs to sell of each 
CGU. The price earnings multiples are based on observable multiples 
in the respective markets in which the Group operates. The earnings 
are based on the current forecast earnings of the divisions. Key 
assumptions on which management has based its determination 
of fair value less costs to sell include assumptions regarding market 
multiples, costs to sell and forecast earnings. Changes in assumptions 
upon which the valuation is based could materially impact the 
assessment of the recoverable amount of each CGU.

As at 30 September 2011, results of the impairment testing performed 
did not result in any material impairment being identifi ed.

104

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

2:  Critical Estimates and Judgements Used in Applying Accounting Policies (continued)

vi) Intangible assets with fi nite useful lives
The carrying value of intangible assets with fi nite useful lives 
are reviewed each balance date for any indication of impairment. 
This assessment involves applying judgement and consideration 
is given to both internal and external indicators of potential 
impairment. The majority of the Group’s intangible assets with 
a fi nite life is represented by capitalised software and intangible 
assets purchased as part of the acquisition of OnePath Australia 
Limited and OnePath (NZ) Limited. 

As at 30 September 2011, the results of the impairment testing 
performed did not result in any material impairment being identifi ed.

vii) Life insurance contract liabilities
Policy liabilities for life insurance contracts are computed using 
statistical or mathematical methods, which are expected to give 
approximately the same results as if an individual liability was 
calculated for each contract. The computations are made by suitably 
qualifi ed personnel on the basis of recognised actuarial methods, 
with due regard to relevant actuarial principles and standards. The 
methodology takes into account the risks and uncertainties of the 
particular classes of life insurance business written. Deferred policy 
acquisition costs are connected with the measurement basis of life 
insurance liabilities and are equally sensitive to the factors that are 
considered in the liability measurement.

The key factors that aff ect the estimation of these liabilities 
and related assets are:
  the cost of providing the benefi ts and administering these 
insurance contracts;
  mortality and morbidity experience on life insurance products, 
including enhancements to policyholder benefi ts;
  discontinuance experience, which aff ects the Company’s ability 
to recover the cost of acquiring new business over the lives of the 
contracts; and
  the amounts credited to policyholders’ accounts compared to the 
returns on invested assets through asset-liability management and 
strategic and tactical asset allocation.

In addition, factors such as regulation, competition, interest rates, taxes 
and general economic conditions aff ect the level of these liabilities.

The total value of policy liabilities for life insurance contracts have 
been appropriately calculated in accordance with these principles.

viii) Taxation
Signifi cant judgement is required in determining provisions held in 
respect of uncertain tax positions. The Group estimates its tax liabilities 
based on its understanding of the relevant law in each of the countries 
in which it operates.

Notes to the Financial Statements 105

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

3:  Income

Interest income
Other fi nancial institutions
Trading securities
Available-for-sale assets
Loans and advances and acceptances
Other

Controlled entities
Total interest income
Interest income is analysed by types of fi nancial assets as follows
Financial assets not at fair value through profi t or loss
Trading securities
Financial assets designated at fair value through profi t or loss

i) Fee and commission income
Lending fees1
Non-lending fees and commissions

Controlled entities
Total fee and commission income
Fee and commission expense 2
Net fee and commission income

ii) Other income
Net foreign exchange earnings
Net gains from trading securities and derivatives3
Credit risk on derivatives
Fair value impairment for investment in OnePath Australia and OnePath NZ
Movements on fi nancial instruments measured at fair value through profi t or loss4
Dividends received from controlled entities5
Brokerage income
NZ managed funds impacts
Write-down of assets in non-continuing business
Write-back of investment in Saigon Securities Inc
Write-down of investment in Sacombank
Private equity and infrastructure earnings
Profi t on sale of property
Other
Total other income
Other operating income

iii) Net funds management and insurance income
Funds management income
Investment income
Insurance premium income
Commission income (expense)
Claims
Changes in policy liabilities
Elimination of treasury share gain
Total net funds management and insurance income
Total other operating income
Share of joint venture profi t from OnePath Australia and OnePath NZ 
Share of associates’ profi t
Total share of joint venture and associates profi t
Total income6

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

221
1,481
570
27,614
482
30,368
–
30,368

28,872
1,481
15
30,368

652
2,053
2,705
–
2,705
(314)
2,391

817
295
21
–
(167)
–
61
61
(13)
–
(35)
26
24
127
1,217
3,608

868
(511)
1,184
(490)
(548)
854
48
1,405
5,013
–
436
436
35,817

185 
1,525 
535 
23,950 
413 
26,608 
– 
26,608 

25,066 
1,525 
17 
26,608 

634 
1,967 
2,601 
–
2,601 
(277)
2,324 

747 
319 
35 
(217)
(202)
– 
70 
4 
(12)
25 
– 
43 
2
153 
967 
3,291 

730 
1,165 
847 
(358)
(414)
(836) 
(35)
1,099 
4,390 
33 
400 
433 
31,431 

168
1,166
481
22,716
298
24,829
2,168
26,997

25,822
1,166
9
26,997

583
1,511
2,094
651
2,745
(236)
2,509

528
280
19
–
(87)
941
–
–
(13)
–
(35)
26
–
(40)
1,619
4,128

101
–
33
49
–
–
–
183
4,311
–
–
–
31,308

159 
1,249 
404 
19,228
211 
21,251 
1,671 
22,922 

21,662 
1,249 
11 
22,922 

574 
1,435 
2,009 
424
2,433 
(200)
2,233 

458 
366 
39 
– 
(203)
1,490 
– 
–
(12)
25 
– 
43 
–
(3)
2,203 
4,436 

85 
– 
28 
51 
– 
– 
– 
164 
4,600
– 
– 
–
27,522 

1  Lending fees exclude fees treated as part of the effective yield calculation and included in interest income (refer note 1 B(ii)).
2 
Includes interchange fees paid.
3  Does not include interest income.
4 

Includes fair value movements (excluding realised and accrued interest) on derivatives entered into for management of interest rate and foreign exchange risk on funding instruments, 
and not designated as accounting hedges, ineffective portions of cashflow hedges, and fair value movements in financial assets and liabilities designated at fair value. 
The net gain on financial assets and liabilities designated at fair value was $107 million (2010: $251 million) for the Group and $104 million (2010: $253 million) for the Company.

5  Dividends received from controlled entities are subject to meeting applicable regulatory and corporate law requirements, including solvency requirements.
6  Total income includes external dividend income of $11 million (2010: $18 million) for the Group and $9 million (2010: $16 million) for the Company.

106

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

4:  Expenses

Interest expense
Financial institutions
Deposits
Borrowing corporations’ debt
Commercial paper
Loan capital, bonds and notes
Other

Controlled entities

Total interest expense

Interest expense is analysed by types of fi nancial liabilities as follows:
Financial liabilities not at fair value through profi t or loss
Financial liabilities designated at fair value through profi t or loss

Operating expenses
i) Personnel
Employee entitlements and taxes
Salaries and wages
Superannuation costs – defi ned benefi t plans

 – defi ned contribution plans

Equity-settled share-based payments
Temporary staff 
Other

Total personnel expenses

ii) Premises
Amortisation of leasehold improvements
Depreciation of buildings and integrals
Rent
Utilities and other outgoings
Other

Total premises expenses

iii) Computer
Computer contractors
Data communication
Depreciation and amortisation1
Rentals and repairs
Software purchased
Software impairment2
Other

Total computer expenses

iv) Other
Advertising and public relations
Amortisation and impairment of other intangible assets (refer note 19)
Audit and other fees (refer note 5)
Depreciation of furniture and equipment (refer note 21)
Freight and cartage
Loss on sale and write-off  of equipment
Non-lending losses, fraud and forgeries
Postage and stationery
Professional fees
Telephone
Travel
Other

Total other expenses

v) Restructuring3

Total operating expenses

Total expenses

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

526
12,661
101
489
4,828
280

18,885
–

18,885

18,521
364

18,885

306 
2,971 
13 
287 
166 
250 
743 

4,736 

49 
40 
387 
165 
44 

685 

143 
125 
348 
120 
250 
20 
35 

1,041 

235 
122 
18 
97 
65 
4 
53 
130 
274
75 
208 
132 

326 
9,784 
135 
499 
4,171 
824 

15,739 
– 

15,739 

15,355 
384 

15,739 

259 
2,639 
14 
253 
140 
215 
730 

4,250 

42 
37 
365 
160 
35 

639 

120 
94 
297 
100 
214 
17 
24 

866 

252 
95 
15 
91 
62 
11 
67 
130 
349 
68 
196 
179 

485
10,900
–
378
4,018
217

15,998
2,488

18,486

18,233
253

18,486

238 
2,332 
7 
249 
145 
192 
581 

3,744 

30 
20 
251 
114 
38 

453 

117 
83 
266 
91 
181 
7 
7 

752 

139 
8 
10 
81 
51 
2 
27 
88 
235 
38 
150 
455 

279 
8,081 
– 
287 
3,419 
781 

12,847 
1,830 

14,677 

14,504 
173 

14,677 

184 
1,885 
9 
201 
119 
165 
575 

3,138 

28 
17 
240 
117 
33 

435 

81 
59 
248 
74 
150 
12 
3 

627 

151 
3 
8 
75 
48 
3 
40 
92 
307 
38 
142 
495 

1,413

148

8,023 

26,908

1,515

34

7,304 

23,043

1,284 

23 

6,256 

24,742

1,402 

34 

5,636 

20,313

1 

 Comprises software amortisation $249 million (2010: $207 million) (refer note 19) and computer depreciation $99 million (2010: $90 million) (refer note 21). The Company comprises software 
amortisation $199 million (2010: $183 million) (refer note 19), and computer depreciation $67 million (2010: $65 million) (refer note 21).

2  $24 million of software impairment expense has been booked as restructuring expenses by the Group in 2011 (2010: $nil).
3 

Includes $125 million relating to costs associated with adopting a single core banking system in New Zealand.

Notes to the Financial Statements 107

 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

5:  Compensation of Auditors

Consolidated

The Company

KPMG Australia1
Audit or review of fi nancial reports of the Company or Group entities
Audit-related services2
Non-audit services3

Overseas related practices of KPMG Australia
Audit or review of fi nancial reports of the Company or Group entities
Audit-related services2
Non-audit services3

2011
$’000

8,620
3,636
266

2010
$’000

7,916
2,280
80 

12,522

10,276

4,522
808
69

5,399

4,119 
539
92 

4,750 

2011
$’000

5,479
2,806
138

8,423

1,187
454
15

1,656

Total compensation of auditors

17,921

15,026

10,079

2010
$’000

5,053
1,595
80 

6,728

1,040
400 
20 

1,460

8,188

Group policy allows KPMG Australia or any of its related practices to provide assurance and other audit-related services that, while outside the scope of the statutory audit, are consistent with the 
role of external auditor. These include regulatory and prudential reviews requested by the Company’s regulators such as APRA. Any other services that are not audit or audit-related services are non-
audit services. Group Policy allows certain non-audit services to be provided such as accounting advice and the provision of training, where the service would not contravene auditor independence 
requirements. KPMG Australia or any of its related practices may not provide services that are perceived to be in conflict with the role of auditor. These include consulting advice and subcontracting 
of operational activities normally undertaken by management, and engagements where the auditor may ultimately be required to express an opinion on its own work. 

1  Goods and services tax inclusive.
2  Comprises prudential and regulatory services of $3.578 million (2010: $2.123 million), comfort letters $0.446 million (2010: $0.521 million) and other $0.420 million (2010: $0.175 million).
3  Non-audit services comprises:

Consolidated

Collective provision review (on behalf of APRA)
Managed investment schemes distribution model review
Review script for script audit validation model and trust 

voting analysis models

R&D claim review
Review output from counterparty credit risk review project
Presentations
Prudential standard impact assessment
Training courses
Accounting advice
Witness branch transfer of deposit boxes
Market Risk benchmarking review
Market Risk system capability review 
Overseas branch registration regulatory assistance
Review of foreign exchange process in overseas branch

Non-audit services
2011
$’000

2010
$’000

101
81

46
40
20
18
11
9
5
4
–
–
–
–

–
–

–
–
–
–
–
–
82
–
50
30
2
8

Total

335

172

108

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

6: Current   Income Tax Expense

Income tax recognised in the income statement

Tax expense/(income) comprises:

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

  Current tax expense/(income)
  Adjustments recognised in the current year in relation to the current tax of prior years
  Deferred tax expense/(income) relating to the origination and reversal of

temporary diff erences

Total income tax expense charged in the income statement

2,364
3

(58)

2,309

2,153
(1)

(56)

2,096

1,624
3

(206)

1,421

1,542
(1)

(129)

1,412

Reconciliation of the prima facie income tax expense on pre-tax profi t
  with the income tax expense charged in the Income statement

Profi t before income tax

Prima facie income tax expense at 30%

Tax eff ect of permanent diff erences:
  Overseas tax rate diff erential
  Rebateable and non-assessable dividends
  Profi t from associates and joint venture entities
  Fair value adjustment for OnePath Australia and OnePath NZ
  New Zealand conduits
  Mark-to-market (gains)/losses on fair valued investments related to associated entities
  Write-down of investment in Sacombank
  Write-back of investment in Saigon Securities Inc.
Impact of changes in New Zealand tax legislation

  Off shore Banking Units
  Foreign exchange translation of US hybrid loan capital
  OnePath Australia – policyholder income and contributions tax
  Non deductible RBS integration costs 
  Resolution of US tax matter
  Withholding tax provision no longer required
  Other

Income tax (over) provided in previous years

Total income tax expense charged in the income statement

Eff ective tax rate

Australia

Overseas

7,672

2,302

6,601

1,980

5,572

1,672

5,840

1,752

(29)
(5)
(131)
–
–
–
11
–
(2)
–
–
146
4
–
(35)
45

5
(5)
(130)
65
(38)
(2)
–
(7)
36
(7)
–
150
27
(31)
–
54

(18)
(282)
–
–
–
–
11
–
–
–
(2)
–
4
–
(35)
68

15
(447)
– 
– 
– 
(2)
–
(7)
–
(7)
4
–
27
(31)
–
109

2,306

2,097

1,418

1,413

3

2,309

30.1%

1,847

462

(1)

2,096

31.8%

1,753

343

3

1,421

25.5%

1,322

99

(1)

1,412

24.2%

1,328

84

Tax consolidation 
The Company and all its wholly owned Australian resident entities are part of a tax-consolidated group under Australian taxation law. 
The Company is the head entity in the tax-consolidated group. Tax expense/income and deferred tax liabilities/assets arising from temporary 
diff erences of the members of the tax-consolidated group are recognised in the separate fi nancial statements of the members of the 
tax-consolidated group on a ‘group allocation’ basis. Current tax liabilities and assets of the tax consolidated group are recognised by the 
Company (as head entity in the tax-consolidated group).

Due to the existence of a tax funding arrangement between the entities in the tax-consolidated group, amounts are recognised as payable 
to or receivable by the Company and each member of the group in relation to the tax contribution amounts paid or payable between the 
Company and the other members of the tax-consolidated group in accordance with the arrangement.

Members of the tax-consolidated group have also entered into a tax sharing agreement that provides for the allocation of income tax liabilities 
between the entities should the head entity default on its income tax payment obligations.

Taxation of Financial Arrangements ‘TOFA’
The Group adopted the new tax regime for fi nancial arrangements (TOFA) in Australia eff ective from 1 October 2009. The regime aims to more 
closely align the tax and accounting recognition and measurement of the fi nancial arrangements within scope and their related fl ows. Deferred 
tax balances for fi nancial arrangements that existed on adoption at 1 October 2009 will reverse over a four year period.

Notes to the Financial Statements 109

 
 
 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

7:  Dividends

Ordinary dividends1
Interim dividend
Final dividend
Bonus option plan adjustment

Dividend on ordinary shares

1 

 Dividends are not accrued and are recorded when paid. 

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

1,662
1,895
(66)

3,491

1,318 
1,403 
(54)

2,667 

1,662
1,895
(66)

3,491

1,318 
1,403 
(54)

2,667 

A fi nal dividend of 76 cents, fully franked, is proposed to be paid on 16 December 2011 on each eligible fully paid ordinary share 
(2010: fi nal dividend of 74 cents, paid 17 December 2010, fully franked). The 2011 interim dividend of 64 cents, paid 1 July 2011, was fully 
franked (2010: interim dividend of 52 cents, paid 1 July 2010, fully franked).

The tax rate applicable to the franking credits attached to the 2011 interim dividend and to be attached to the proposed 2011 fi nal dividend 
is 30% (2010: 30%).

 Dividends paid in cash or satisfi ed by the issue of shares under the Dividend Reinvestment Plan during the years ended 30 September 2011 
and 2010 were as follows:

Paid in cash1
Satisfi ed by share issue2

Preference share dividend3
Euro trust securities4

Dividend on preference shares

Consolidated

The Company

2011
$m

2,124
1,367

3,491

2010
$m

1,660
1,007

2,667

Consolidated

2011
$m

12

12

2010
$m

11

11

2011
$m

2,124
1,367

3,491

2010
$m

1,660
1,007

2,667

The Company

2011
$m

2010
$m

–

–

– 

–

Includes shares issued to participating shareholders under the dividend reinvestment plan.

1  Refers to cash paid to shareholders who did not elect to participate in the dividend reinvestment plan or the bonus option plan.
2 
3  Dividends are not accrued and are recorded when paid.
4  Refer to note 28 for details.

Dividend franking account
The amount of franking credits available to the Company for the 
subsequent fi nancial year is $363 million (2010: $397 million) after 
adjusting for franking credits that will arise from the payment of 
tax on Australian profi ts for the 2011 fi nancial year, $857 million of 
franking credits which will be utilised in franking the proposed 2011 
fi nal dividend and franking credits that may not be accessible by the 
Company at present.

Restrictions which limit the payment of  dividends
There are presently no signifi cant restrictions on the payment of 
dividends from material controlled entities to the Company. Various 
capital adequacy, liquidity, foreign currency controls, statutory reserve 
and other prudential and legal requirements must be observed by 
certain controlled entities and the impact of these requirements on 
the payment of cash dividends is monitored. 

There are presently no signifi cant restrictions on the payment of 
dividends by the Company, although reductions in shareholders’ 
equity through the payment of cash dividends is monitored having 
regard to the following: 

  There are regulatory and other legal requirements to maintain a 
specifi ed capital adequacy ratio. Further, APRA has advised that 
a bank under its supervision must consult with it before declaring 

110

ANZ Annual Report 2011

a coupon payment or dividend on a Tier 1 or Upper Tier 2 
instrument, if the bank proposes to pay coupons or dividends 
on Tier 1 or Upper Tier 2 instruments which exceed its after tax 
earnings or the level of current year profi ts (as defi ned by APRA 
from time to time).

  The Corporations Act 2001 (Cth) provides that the Company must 
not pay a dividend on any instrument unless (i) it has suffi  cient net 
assets for the payment, (ii) the payment is fair and reasonable to the 
Company’s shareholders as a whole, and (iii) the payment does not 
materially prejudice the Company’s ability to pay its creditors.
  The Company may not pay a dividend if to do so would result in the 
Company becoming, or likely to become, insolvent or if APRA directs 
not to do so.
  If any dividend, interest or redemption payments or other distributions 
are not paid on the scheduled payment date, or shares or other 
qualifying Tier 1 securities are not issued on the applicable conversion 
or redemption dates, on the Group’s Euro Trust Securities, US Trust 
Securities, UK Stapled Securities or ANZ Convertible Preference 
Shares in accordance with their terms, the Group may be restricted 
from declaring or paying any dividends or other distributions on 
Tier 1 securities including ANZ ordinary shares and preference 
shares. This restriction is subject to a number of exceptions.

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

7:  Dividends (continued)

Dividend Reinvestment Plan
During the year ended 30 September 2011, 31,506,936 ordinary 
shares were issued at $22.60 per share and 30,178,811 ordinary shares 
at $21.69 per share to participating shareholders under the dividend 
reinvestment plan (2010: 22,970,973 ordinary shares at $21.75 per 
share, and 23,779,667 ordinary shares at $21.32 per share). All eligible 
shareholders can elect to participate in the dividend reinvestment plan. 

For the 2011 fi nal dividend, a discount of 1.5% will be applied when 
calculating the ‘Acquisition Price’ used in determining the number 
of ordinary shares to be provided under the Dividend Reinvestment 
Plan and Bonus Option Plan terms and conditions, and the ‘Pricing 
Period’ under the Dividend Reinvestment Plan and Bonus Option Plan 
terms and conditions will be the seven trading days commencing on 
18 November 2011 (unless otherwise determined by the Directors 
and announced on the ASX).

8: Earnings per Ordinary Share

Bonus Option Plan
The amount paid in dividends during the year has been reduced 
as a result of certain eligible shareholders participating in the 
bonus option plan and foregoing all or part of their right to 
dividends. These shareholders were issued ordinary shares under 
the Bonus Option Plan.

During the year ended 30 September 2011, 3,013,239 ordinary shares 
were issued under the Bonus Option Plan (2010: 2,481,103 ordinary 
shares). For the 2011 fi nal dividend, details of the discount that 
will be applied when calculating the ‘Acquisition Price’ and of the 
‘Pricing Period’, in respect of the Bonus Option Plan are set out above 
in the section relating to the Dividend Reinvestment Plan.

Basic earnings per share (cents)
Earnings reconciliation ($millions)
Profi t for the period
Less: profi t attributable to non-controlling interests
Less: preference share dividend paid

Earnings used in calculating basic earnings per share
Weighted average number of ordinary shares (net of Treasury shares) (millions)

Diluted earnings per share (cents)
Earnings reconciliation ($millions)
Earnings used in calculating basic earnings per share
Add: US Trust Securities interest expense
Add: UK Stapled Securities interest expense
Add: ANZ Convertible Preference Shares interest expense

Earnings used in calculating diluted earnings per share

Weighted average number of ordinary shares (net of Treasury shares) (millions)
Used in calculating basic earnings per share
Add: weighted average number of options/rights potentially convertible to ordinary shares

  weighted average number of convertible US Trust Securities
  weighted average number of convertible UK Stapled Securities
  weighted average number of ANZ Convertible Preference Shares

Used in calculating diluted earnings per share

Consolidated

2011
$m

208.2

5,363
8
12

2010
$m

178.9

4,505 
4 
11 

5,343
2,565.9

4,490 
2,509.3

198.8

5,343
28
46
168

5,585

2,565.9
4.5
41.6
38.9
158.7

2,809.6

174.6

4,490 
35 
51 
134 

4,710 

2,509.3 
4.8 
37.2 
32.8 
112.9 

2,697.0 

The weighted average number of converted and lapsed options, weighted with reference to the date of conversion or lapse, and included in the 
calculation of diluted earnings per share is approximately 1 million (2010: approximately 1 million).

Notes to the Financial Statements 111

Consolidated

The Company

2011
$m

2,805
12,769
3,377
5,948

24,899

23,400
1,499

24,899

2010
$m

2,793 
4,473 
4,152 
7,527 

18,945 

15,748
3,197

18,945

2011
$m

958
11,539
2,149
5,909

20,555

19,072
1,483

20,555

2010
$m

1,082 
3,825 
3,613 
7,527 

16,047 

13,342
2,705

16,047 

Consolidated

The Company

2011
$m

6,621
2,203

8,824

2010
$m

4,862 
619 

5,481 

2011
$m

4,579
1,759

6,338

2010
$m

3,592 
544 

4,136 

Consolidated

The Company

2011
$m

115
31

146

4,505
13,448
–
17,975

35,928

36,074

2010
$m

–
48 

48 

3,649 
8,182 
6,035 
15,601 

33,467 

33,515

2011
$m

115
31

146

4,505
8,764
–
14,952

28,221

28,367

2010
$m

–
26 

26 

3,647 
5,195 
6,035 
13,402 

28,279 

28,305

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

9:  Liquid Assets

Coins, notes and cash at bank
Money at call, bills receivable and remittances in transit
Other banks’ certifi cates of deposit
Securities purchased under agreements to resell in less than three months

Total liquid assets

Maturity analysis based on original term to maturity
Less than three months
More than three months

Total liquid assets

10: Due from Other Financial Institutions

Maturity analysis based on original term to maturity
Less than three months
More than three months

Total due from other fi nancial institutions

11:  Trading Securities

Listed
Local, semi-government and other government securities
Other securities and equity securities

Unlisted
Commonwealth securities
Local, semi-government and other government securities
ANZ accepted bills1
Other securities and equity securities

Total trading securities

1 

In 2011 the Group ceased re-discounting Commercial Bill acceptances.

112

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

12:  Derivative Financial Instruments

Derivative fi nancial instruments are contracts whose value is derived 
from one or more underlying variables or indices, require little or 
no initial net investment and are settled at a future date. Derivatives 
include contracts traded on registered exchanges and contracts 
agreed between counterparties. The use of derivatives and their 
sale to customers as risk management products is an integral part 
of the Group’s trading and sales activities. Derivatives are also used 
to manage the Group’s own exposure to fl uctuations in exchange and 
interest rates as part of its asset and liability management activities.

Derivative fi nancial instruments are subject to market and credit risk 
and these risks are managed in a consistent manner to risks arising on 
other fi nancial instruments.

Balance sheet risk management 
The Group designates balance sheet risk management derivatives 
into hedging relationships in order to minimise income statement 
volatility. This volatility is created by diff erences in the timing of 
recognition of gains and losses between the derivative and the 
hedged item. Hedge accounting is not applied to all balance sheet 
risk management positions. 

Gains or losses from the change in fair value of balance sheet 
risk management derivatives that form part of an eff ective hedging 
relationship are recognised in the income statement based on 
the hedging relationship. Any ineff ectiveness is recognised in the 
income statement as ‘other income’ in the period in which it occurs.

Types of derivative fi nancial instruments
The Group transacts principally in foreign exchange, interest rate, 
commodity and credit derivative contracts. The principal types of 
derivative contracts include swaps, forwards, futures and options 
contracts and agreements, as detailed in the table below.

Derivatives, except for those that are specifi cally designated as 
eff ective hedging instruments, are classifi ed as held for trading. The 
held for trading classifi cation includes two categories of derivative 
fi nancial instruments: those held as trading positions and those used 
in the Group’s balance sheet risk management activities.

Trading positions
Trading positions consist of both sales to customers and market 
making activities. Sales to customers include the structuring 
and marketing of derivative products to customers which enable 
them to manage their own risks. Market making activities consist 
of derivatives entered into principally for the purpose of generating 
profi ts from short-term fl uctuations in price or margins. Positions 
may be traded actively or held over a period of time to benefi t 
from expected changes in market rates. 

Gains or losses, including any current period interest, from the change 
in fair value of trading positions are recognised in the income statement 
as ‘other income’ in the period in which they occur. 

Gains or losses, excluding any current period interest, from the 
change in fair value of balance sheet risk management positions that 
are not designated into hedging relationships are recognised in the 
income statement as ‘other income’ in the period in which they occur. 
Current period interest is included in interest income and expense. 

The tables on the following pages provide an overview of the 
Group’s and the Company’s foreign exchange, interest rate, 
commodity and credit derivatives. They include all trading and 
balance sheet risk management contracts. Notional principal 
amounts measure the amount of the underlying physical or fi nancial 
commodity and represent the volume of outstanding transactions. 
They are not a measure of the risk associated with a derivative. The 
derivative instruments become favourable (assets) or unfavourable 
(liabilities) as a result of fl uctuations in market rates relative to 
their terms. The aggregate notional amount of derivative fi nancial 
instruments on hand, the extent to which instruments are favourable 
or unfavourable, and as a consequence the aggregate fair values of 
derivative fi nancial assets and liabilities, can fl uctuate signifi cantly 
from time to time. The fair values of derivative instruments held 
and their notional principal amounts are set out below.

Notes to the Financial Statements 113

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

12:  Derivative Financial Instruments (continued)

Trading

Fair value

Fair Value

Hedging

Cash fl ow

Total fair value 
of derivatives

Net investment 

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Notional
Principal
Amount
$m

328,740 
223,074 
886 
57,053 
60,182 

10,657
15,536 
812 
1,318 
– 

(8,940)
(16,034)
(949)
– 
(1,290)

– 
289 
– 
– 
– 

289 

–
(114) 
– 
– 
– 

(114)

669,935 

28,323 

(27,213)

25,916

1,885 

(1,386)

– 

– 

155,215 
1,478,261 
86,253 
43,926 
40,221 

34 
22,621 
1,029 
611 
– 

(29)
(22,356)
(1,011)
– 
(765)

1,803,876 

24,295 

(24,161)

– 
1,525 
– 
– 
– 

1,525 

– 
(417)
– 
– 
– 

(417)

8,976 
15,641 

24,617 

8,475 
14,867 

23,342 

47,959 

609 
781 

1,390 

– 
24 

24 

– 
(29)

(29)

(788)
(556)

(1,344)

1,414 

(1,373)

–

(4,523)

5,202

– 
– 

– 

– 
– 

– 

– 

–

– 
– 

– 

– 
– 

– 

– 

–

– 
– 
– 
– 
– 

– 

– 

1 
893 
3 
– 
– 

897 

– 
– 

– 

– 
– 

– 

– 

–

– 
– 
– 
– 
– 

– 

– 

(1)
(612)
(13)
– 
– 

(626)

– 
– 

– 

– 
– 

– 

– 

–

1
12 
– 
– 
– 

13 

– 

– 
– 
– 
– 
– 

– 

– 
– 

– 

– 
– 

– 

– 

–

– 
– 
– 
– 
– 

– 

– 

– 
– 
– 
– 
– 

– 

– 
– 

– 

– 
– 

– 

– 

–

– 

10,658 
15,837 
812 
1,318 
– 

(8,940)
(16,148)
(949)
– 
(1,290)

28,625 

(27,327)

1,885 

(1,386)

35 
25,039 
1,032 
611 
– 

(30)
(23,385)
(1,024)
– 
(765)

26,717 

(25,204)

609
781 

1,390 

– 
24 

24 

– 
(29)

(29)

(788)
(556)

(1,344)

1,414 

(1,373)

(4,523)

5,202

54,118 

(50,088)

2,547,686

51,394

(48,931)

1,814 

(531)

897 

(626)

13 

Consolidated at
30 September 2011

Foreign exchange contracts
Spot and forward contracts
Swap agreements
Futures contracts
Options purchased
Options sold 

Commodity contracts
Derivative contracts

Interest rate contracts
Forward rate agreements
Swap agreements
Futures contracts 
Options purchased
Options sold 

Credit default swaps

Structured credit derivatives 

purchased1

Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

Collateral

Total

1 

Inclusive of credit valuation adjustment.

114

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

12:  Derivative Financial Instruments (continued)

Trading

Fair value

Fair Value

Hedging

Cash fl ow

Total fair value 
of derivatives

Net investment 

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Consolidated at
30 September 2010

Foreign exchange contracts
Spot and forward contracts
Swap agreements
Futures contracts
Options purchased
Options sold 

Commodity contracts
Derivative contracts

Interest rate contracts
Forward rate agreements
Swap agreements
Futures contracts 
Options purchased
Options sold 

Credit default swaps

Structured credit derivatives 

purchased1

Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

Collateral

Total

1 

Inclusive of credit valuation adjustment.

Notional
Principal
Amount
$m

244,322
210,038
739
7,594
12,701

475,394

5,616 
10,843
93 
323 
– 

(7,304)
(15,455)
(148)
– 
(343)

16,875

(23,250)

–
375
–
–
–

375

–
(140)
–
–
–

(140)

–
–
–
–
–

–

–

–
–
–
–
–

–

–

20,995

1,381

(1,409)

–

–

108,534
1,159,637
148,600
37,497
32,292

17 
16,984
1,576 
268 
– 

(15)
(16,654)
(1,595)
– 
(329)

1,486,560

18,845

(18,593)

– 
1,535
– 
– 
– 

1,535

– 
(486)
– 
– 
– 

(486)

1 
507 
8 
– 
– 

516 

– 
(491)
(17)
– 
– 

(508)

10,213
14,326

24,539

8,697
11,500

20,197

44,736

449
111

560

–
112

112

672

–
(126)

(126)

(624)
(99)

(723)

(849)

–

(2,544)

8,018

–
–

–

–
–

–

–

–

–
–

–

–
–

–

–

–

–
–

–

–
–

–

–

–

–
–

–

–
–

–

–

–

2
164
–
–
–

166

–

–
–
–
–
–

–

–
–

–

–
–

–

–

–

2,027,685

35,229

(36,083)

1,910

(626)

516

(508)

166

–
–
–
–
–

–

–

–
–
–
–
–

–

–
–

–

–
–

–

–

–

–

5,618
11,382
93
323
–

(7,304)
(15,595)
(148)
– 
(343)

17,416

(23,390)

1,381 

(1,409)

18 
19,026 
1,584 
268 
– 

(15)
(17,631)
(1,612)
– 
(329)

20,896 

(19,587)

449 
111 

560 

– 
112 

112 

672

– 
(126)

(126)

(624)
(99)

(723)

(849)

(2,544)

8,018 

37,821 

(37,217)

Notes to the Financial Statements 115

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

12:  Derivative Financial Instruments (continued)

The Company at
30 September 2011

Foreign exchange contracts
Spot and forward contracts
Swap agreements
Futures contracts
Options purchased
Options sold 

Commodity contracts
Derivative contracts

Interest rate contracts
Forward rate agreements
Swap agreements
Futures contracts 
Options purchased
Options sold 

Notional
Principal
Amount
$m

326,868 
196,031 
886 
57,706
60,790

9,748 
14,758
812 
1,299 
– 

(8,718)
(14,375)
(949)
– 
(1,267)

– 
286 
– 
– 
– 

286 

–
(114) 
– 
– 
– 

(114)

642,281 

26,617

(25,309)

25,874

1,881 

(1,382)

– 

– 

98,700 
1,125,305 
65,610 
41,321 
37,238 

24 
17,889 
1,015 
598 
– 

(20)
(18,119)
(1,004)
– 
(745)

1,368,174

19,526 

(19,888)

– 
1,304 
– 
– 
– 

1,304 

– 
(117)
– 
– 
– 

(117)

Trading

Fair value

Fair Value

Hedging

Cash fl ow

Total fair value 
of derivatives

Net investment 

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

– 
– 
– 
– 
– 

– 

– 

1 
677 
3 
– 
– 

681 

– 
– 

– 

– 
– 

– 

– 

– 

– 
– 
– 
– 
– 

– 

– 

(1)
(557)
(6)
– 
– 

(564)

– 
– 

– 

– 
– 

– 

– 

– 

–
12
–
–
–

12

–

–
–
–
–
–

–

– 
– 

– 

– 
– 

– 

– 

– 

– 
9,748 
–  15,056 
812 
– 
1,299 
– 
– 
– 

(8,718)
(14,489)
(949)
– 
(1,267)

–  26,915 

(25,423)

–

–
–
–
–
–

–

– 
– 

– 

– 
– 

– 

– 

– 

–

1,881 

(1,382)

25 
19,870 
1,018 
598 
– 

(21)
(18,793)
(1,010)
– 
(745)

21,511 

(20,569)

609 
781 

1,390 

– 
24 

24 

– 
(29)

(29)

(788)
(556)

(1,344)

1,414 

(1,373)

(3,365)
48,356 

4,460 
(44,287)

– 
– 

– 

– 
– 

– 

– 

– 

– 
– 

– 

– 
– 

– 

– 

– 

1,590 

(231)

681 

(564)

12

Credit default swaps

Structured credit derivatives 

purchased1

Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

Collateral

Total

1 

Inclusive of credit valuation adjustment.

8,976 
15,641 

24,617 

8,475 
14,867 

23,342 

609 
781

1,390 

– 
24 

24 

– 
(29)

(29)

(788)
(556)

(1,344)

47,959

1,414 

(1,373)

–
2,084,288

(3,365)
46,073

4,460 
(43,492)

116

ANZ Annual Report 2011

Trading

Fair value

Fair Value

Hedging

Cash fl ow

Total fair value 
of derivatives

Net investment 

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

12:  Derivative Financial Instruments (continued)

The Company at
30 September 2010

Foreign exchange contracts
Spot and forward contracts
Swap agreements
Futures contracts
Options purchased
Options sold 

Commodity contracts
Derivative contracts

Interest rate contracts
Forward rate agreements
Swap agreements
Futures contracts 
Options purchased
Options sold 

Credit default swaps

Structured credit derivatives 

purchased1

Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

Notional
Principal
Amount
$m

276,490 
202,757 
739 
7,435 
12,909 

5,747 
11,780 
93 
319 
– 

(7,032)
(16,904)
(148)
– 
(332)

– 
373 
– 
– 
– 

373 

– 
(140)
– 
– 
– 

(140)

500,330 

17,939

(24,416)

20,969

1,381 

(1,409)

– 

– 

80,014 
943,720 
124,457 
37,247 
30,428 

13 
12,509 
1,574 
258 
– 

(11)
(12,434)
(1,579)
– 
(323)

1,215,866 

14,354 

(14,347)

– 
1,233 
– 
–
– 

1,233 

– 
(119)
– 
–
– 

(119)

10,213 
14,321 

24,534 

8,697 
11,500 

20,197 

44,731 

449 
111 

560 

– 
112 

112 

672 

– 
(126)

(126)

(624)
(99)

(723)

(849)

– 
– 

– 

– 
– 

– 

– 

– 
– 

– 

– 
– 

– 

– 

–
–
–
–
–

–

– 

1 
334 
8 
– 
– 

343 

– 
– 

– 

– 
– 

– 

– 

–
–
–
–
–

–

– 

– 
(432)
(7)
– 
– 

(439)

– 
– 

– 

– 
– 

– 

– 

–
164
–
–
–

164

–

–
–
–
–
–

–

– 
– 

– 

– 
– 

– 

– 

–
–
–
–
–

–

–

–
–
–
–
–

–

– 
– 

– 

– 
– 

– 

– 

– 
–

5,747 
12,317 
93 
319 
– 

(7,032)
(17,044)
(148)
– 
(332)

18,476 

(24,556)

1,381 

(1,409)

14 
14,076 
1,582 
258 
– 

(11)
(12,985)
(1,586)
– 
(323)

15,930 

(14,905)

449 
111 

560 

– 
112 

112 

672 

– 
(126)

(126)

(624)
(99)

(723)

(849)

(2,268)
34,191 

7,072 
(34,647)

Collateral

Total

– 
1,781,896 

(2,268)
32,078 

7,072 
(33,949)

– 
1,606

– 
(259)

– 
343 

– 
(439)

– 
164

1 

Inclusive of credit valuation adjustment.

Notes to the Financial Statements 117

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

12:  Derivative Financial Instruments (continued)

Hedging relationships
There are three types of hedging relationships: fair value hedges, cash fl ow hedges and hedges of a net investment in a foreign operation. Each 
type of hedging has specifi c requirements when accounting for the fair value changes in the hedging relationship. For details on the accounting 
treatment of each type of hedging relationship refer to note 1.

Fair value hedges 
The risk being hedged in a fair value hedge is a change in the fair value of an asset or liability or unrecognised fi rm commitment that may 
aff ect the income statement. Changes in fair value might arise through changes in interest rates or foreign exchange rates. The Group’s fair 
value hedges principally consist of interest rate swaps and foreign currency swaps that are used to protect against changes in the fair value 
of fi xed-rate long-term fi nancial instruments due to movements in market interest rates and exchange rates. 

The application of fair value hedge accounting results in the fair value adjustment on the hedged item attributable to the hedged risk being 
recognised in the income statement at the same time the hedging instrument impacts the income statement. If a hedging relationship is 
terminated, the fair value adjustment to the hedged item continues to be recognised as part of the carrying amount of the item or group 
of items and is amortised to the income statement as a part of the eff ective yield over the period to maturity. Where the hedged item is 
derecognised from the Group’s balance sheet, the fair value adjustment is included in the income statement as ‘other income’ as a part of 
the gain or loss on disposal.

Gain/(loss) arising from fair value hedges
Hedged item (attributable to the hedged risk only)
Hedging instrument

Consolidated

The Company

2011
$m

(15)
19

2010
$m

(662)
668 

2011
$m

(43)
43

2010
$m

(291)
299 

Cash fl ow hedges 
The risk being hedged in a cash fl ow hedge is the potential variability in future cash fl ows that may aff ect the income statement. Variability 
in the future cash fl ows may result from changes in interest rates or exchange rates aff ecting recognised fi nancial assets and liabilities and 
highly probable forecast transactions. The Group’s cash fl ow hedges consist principally of interest rate swaps, forward rate agreements and 
foreign currency swaps that are used to protect against exposures to variability in future cash fl ows on non-trading assets and liabilities which 
bear interest at variable rates or which are expected to be refunded or reinvested in the future. The Group primarily applies cash fl ow hedge 
accounting to its variable rate loan assets, variable rate liabilities and short-term re-issuances of fi xed rate customer and wholesale deposit 
liabilities. The amounts and timing of future cash fl ows, representing both principal and interest fl ows, are projected for each portfolio 
of fi nancial assets and liabilities on the basis of their forecast repricing profi le. This forms the basis for identifying gains and losses on the 
eff ective portions of derivatives designated as cash fl ow hedges.

The eff ective portion of changes in the fair value of derivatives qualifying and designated as cash fl ow hedges is deferred to the hedging 
reserve which forms part of shareholders’ equity. Amounts deferred in equity are recognised in the income statement in the period during 
which the hedged forecast transactions take place. The ineff ective portion of a designated cashfl ow hedge relationship is recognised 
immediately in the income statement. The schedule below shows the movements in the hedging reserve:

Balance at start of year
Items recorded in net interest income
Tax eff ect of items recorded in the income statement
Valuation gain taken to other comprehensive income
Tax eff ect of net gain on cash fl ow hedges

Closing balance

Consolidated

The Company

2011
$m

11
(9)
3
230
(66)

169

2010
$m

(90)
(54)
21 
187 
(53)

11 

2011
$m

(73)
(12)
4
183
(55)

47

2010
$m

(109)
(69)
21 
121 
(37)

(73)

The table below shows the breakdown of the hedging reserve attributable to each type of cash fl ow hedging relationship:

Variable rate assets
Variable rate liabilities
Re-issuances of short-term fi xed rate liabilities

Total hedging reserve

118

ANZ Annual Report 2011

Consolidated

The Company

2011
$m

614
(188)
(257)

169

2010
$m

265 
(106)
(148)

11 

2011
$m

445
(163)
(235)

47

2010
$m

65 
(70)
(68)

(73)

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

12:  Derivative Financial Instruments (continued)

The mechanics of a cashfl ow hedge results in the gain (or loss) in the hedging reserve being released into the income statement at the same 
time that the corresponding loss (or gain) attributable to the hedged item impacts the income statement. It will not necessarily be released to 
the income statement uniformly over the period of the hedging relationship as the fair value of the derivative is driven by changes in market 
rates over the term of the instrument. As market rates do not always move uniformly across all time periods, a change in market rates may drive 
more value in one forecast period than another, which impacts when the hedging reserve balance is released to the income statement. 

All underlying hedged cash fl ows are expected to be recognised in the income statement in the period in which they occur which is anticipated 
to take place over the next 0 –10 years (2010: 0–10 years).

All gains and losses associated with the ineff ective portion of the hedging derivatives are recognised immediately as ‘other income’ in the 
income statement. Ineff ectiveness recognised in the income statement in respect of cash fl ow hedges amounted to a $9 million loss for the 
Group (2010: nil) and a $9 million loss for the Company (2010: $1 million loss).

Hedges of net investments in foreign operations
In a hedge of a net investment in a foreign operation, the risk being hedged is the exposure to exchange rate diff erences arising on consolidation 
of foreign operations with a functional currency other than the Australian Dollar. Hedging is undertaken using foreign exchange derivative contracts 
or by fi nancing with borrowings in the same currency as the foreign functional currency involved. 

Ineff ectiveness arising from hedges of net investments in foreign operations and recognised as ‘other income’ in the income statement 
amounted to $3 million gain (2010: $1 million gain).

13: Available-for-sale Assets

Listed
Other government securities
Other securities and equity investments

Total Listed

Unlisted
Local and semi-government securities
Other government securities
Other securities and equity investments
Loans and advances

Total unlisted

Total available-for-sale assets

Consolidated

The Company

2011
$m

2,223
3,065

5,288

4,219
7,517
4,885
355

16,976

22,264

2010
$m

3,501
2,040

5,541

3,621 
5,217 
5,908
455

15,201

20,742 

2011
$m

1,755
2,791

4,546

2,946
6,657
4,513
355

14,471

19,017

2010
$m

3,127
1,715

4,842

3,552 
3,705 
4,419
455 

12,131

16,973 

An impairment loss of $78 million was recognised in the Income Statement (2010: $21 million). This includes impairment of $37 million (2010: 
$21 million) on assets previously reclassifi ed from available-for-sale into loans and advances at amortised cost (refer note 16) and impairment 
on Sacombank of $35 million.

In May 2011, the Group reclassifi ed syndicated loans of $236 million from available-for-sale into loans and advances measured at amortised cost 
as it is now the Group’s intention to hold these assets for the foreseeable future. The available-for-sale reserve at that date was insignifi cant.

Available-for-sale by maturities at 30 September 2011

Local and semi government securities
Other government securities
Other securities and equity investments
Loans and advances

Total available-for-sale assets

Available-for-sale by maturities at 30 September 2010

Local and semi government securities
Other government securities
Other securities and equity investments
Loans and advances

Total available-for-sale assets

Less than 
3 months
$m

3,397
7,471
2,491
–

13,359

Less than 
3 months
$m

3,113 
5,075
3,202
– 

11,390 

Between 
3 and 12 
months
$m

Between 
1 and 
5 years
$m

Between 
5 and 10 
years
$m

After 
10 years
$m

No 
maturity 
specifi ed
$m

764
1,551
2,256
–

4,571

24
628
1,634
100

2,386

2
31
298
255

586

32
59
736
–

827

–
–
535
–

535

Between 
3 and 12 
months
$m

Between 
1 and 
5 years
$m

Between 
5 and 10 
years
$m

After 
10 years
$m

No 
maturity 
specifi ed
$m

448 
2,605
1,994
99 

5,146 

42 
1,027
1,897 
98 

3,064 

4 
8 
203 
– 

215 

14 
3 
163
258 

438 

– 
– 
489 
– 

489 

Total 
fair 
value
$m

4,219
9,740
7,950
355

22,264

Total 
fair 
value
$m

3,621 
8,718
7,948
455 

20,742 

Notes to the Financial Statements 119

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

14:  Net Loans and Advances

Overdrafts
Credit card outstandings
Term loans – housing
Term loans – non-housing
Hire purchase
Lease receivables
Commercial bills1
Other

Total gross loans and advances

Less: Provision for credit impairment (refer note 16)
Less: Unearned income
Add: Capitalised brokerage/mortgage origination fees

Net loans and advances

Lease receivables

a) Finance lease receivables
Gross fi nance lease receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Less: unearned future fi nance income on fi nance leases

Net investment in fi nance lease receivables

b) Operating lease receivables
Gross operating lease receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Total operating lease receivables

Net lease receivables

Present value of net investment in fi nance lease receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Hire purchase receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Consolidated

The Company

2011
$m

8,133
11,189
215,382
136,388
9,968
2,084
18,334
1,319

402,797

(4,873)
(2,216)
629

(6,460)

2010
$m

8,671
10,618
202,658
122,584
10,351
1,891
432
1,382

358,587

(5,028)
(2,262)
600

(6,690)

2011
$m

6,626
9,662
179,992
101,767
9,481
1,452
18,228
1,083

328,291

(3,646)
(1,961)
602

(5,005)

2010
$m

6,323
9,107
167,931
89,436
9,973
1,228
432
1,108

285,538

(3,659)
(2,006)
566

(5,099)

396,337

351,897

323,286

280,439

507
838
260

(84)

1,521

71
408
–

479

478
822
314

(107)

1,507

60
207
10

277

395
576
39

(59)

951

58
384
–

442

381
527
95

(83)

920

50
165
10

225

2,000

1,784

1,393

1,145

491
791
239

458
770
279

1,521

1,507

3,310
6,577
81

9,968

3,618
6,665
68

10,351

389
527
35

951

3,132
6,268
81

9,481

371
467
82

920

3,456
6,449
68

9,973

1 

In 2011 the Group ceased re-discounting Commercial bill acceptances. This has impacted balance sheet classifications as there is no intention to trade the Commercial bills as negotiable instruments.

120

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

15:  Impaired Financial Assets

Presented below is a summary of impaired fi nancial assets that are measured on the balance sheet at amortised cost. For these items, 
impairment losses are recorded through the provision for credit impairment. This contrasts to fi nancial assets carried on the balance sheet 
at fair value, for which any impairment loss is recognised as a component of the overall fair value.

Detailed information on impaired fi nancial assets is provided in note 33  Financial Risk Management.

Summary of impaired fi nancial assets
Impaired loans
Restructured items1
Non-performing commitments and contingencies

Gross impaired fi nancial assets

Individual provisions
Impaired loans

  Non-performing commitments and contingencies

Net impaired fi nancial assets

Accruing loans past due 90 days or more2
These amounts are not classifi ed as impaired assets as they are either 90 days
or more past due and well secured, or are portfolio managed facilities that can 
be held on an accrual basis for up to 180 days past due

Consolidated

The Company

2011
$m

4,650
700
231

5,581

(1,687)
(10)

3,884

2010
$m

6,075 
141 
345 

6,561 

(1,849)
(26)

4,686 

2011
$m

3,037
684
211

3,932

(1,143)
(6)

2,783

2010
$m

4,287 
134 
321 

4,742 

(1,253)
(20)

3,469 

1,834

1,555 

1,510

1,229 

1  Restructured items are facilities in which the original contractual terms have been modified for reasons related to the financial difficulties of the customer. Restructuring may consist of reduction 

2 

of interest, principal or other payments legally due, or an extension in maturity materially beyond those typically offered to new facilities with similar risk.
Includes unsecured credit card and personal loans 90 day past due accounts which are allowed by APRA to be retained on a performing basis for up to 180 days past due amounting to $137 million 
(2010: $139 million) for the Group and $106 million (2010: $110 million) for the Company.

16: Provision for Credit Impairment

Provision movement analysis

New and increased provisions
Australia
New Zealand
Asia Pacifi c, Europe & America

Provision releases

Recoveries of amounts previously written off 

Individual provision charge
Impairment on available-for-sale assets
Collective provision charge/(credit)

Charge to income statement

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

1,362
459
212
2,033
(613)
1,420
(227)

1,193
37
7

1,237

1,620 
559 
171
2,350 
(437)
1,913
(143)

1,770 
21
(4)

1,787 

1,347
15
80
1,442
(402)
1,040
(203)

837
37
120

994

1,612 
16 
80 
1,708
(254)
1,454 
(111)

1,343 
21
5 

1,369 

Notes to the Financial Statements 121

 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

16: Provision for Credit Impairment (continued)

Movement in provision for credit impairment by fi nancial asset class

Consolidated

Collective provision
Balance at start of year
Adjustment for exchange rate fl uctuations

and transfers
Provision acquired
Charge/(credit) to income statement

Total collective provision

Individual provision
Balance at start of year
Charge/(credit) to income statement
Adjustment for exchange rate fl uctuations

and transfers
Provision acquired
Discount unwind
Bad debts written off 
Recoveries of amounts previously written off 

Total individual provision

Total provision for credit impairment

Liquid assets and due
from other fi nancial
institutions

2011
$m

2010
$m

Net loans and 
advances
and acceptances

2011
$m

2010
$m

Other fi nancial assets

2011
$m

2010
$m

Credit related
commitments1

2011
$m

2010
$m

Total provisions

2011
$m

2010
$m

– 

– 
–
– 

– 

– 
– 

– 
–
– 
– 
– 

– 

– 

– 

– 
–
– 

– 

– 
– 

– 
–
– 
– 
– 

– 

– 

2,577

2,552

13
–
14

(68)
97
(4)

2,604

2,577

1,849
1,209

1,512
1,758

8
–
(185)
(1,421)
227

1,687

4,291

(100)
394
(165)
(1,693)
143

1,849

4,426

– 

– 
–
– 

– 

– 
– 

– 
–
– 
– 
– 

– 

– 

– 

– 
–
– 

– 

– 
– 

– 
–
– 
– 
– 

– 

– 

576

448

3,153

3,000

3
–
(7)

572

26
(16)

–
–
–
–
–

10

582

(15)
143
–

576

16
–
7

(83)
240
(4)

3,176

3,153

14
12

1,875
1,193

1,526
1,770

– 
–
– 
– 
– 

26

602

8
–
(185)
(1,421)
227

1,697

4,873

(100)
394
(165)
(1,693)
143

1,875

5,028

1  Comprises undrawn facilities and customer contingent liabilities.

The table below contains a detailed analysis of the movements in individual provision for net loans and advances and acceptances.

Australia

APEA

Institutional

New Zealand

Other

Less: 
Institutional 
APEA

Net loans 
and 
advances 
and 
acceptances

Consolidated

Individual provision
Balance at start of year
Charge/(credit) to income statement
Provisions acquired/disposed
Adjustment for exchange rate fl uctuations
Discount unwind
Bad debts written off 
Recoveries of amounts previously written off 

Total individual provision

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

459
668
–
–
(26)
(615)
79

403
579
55
–
(22)
(640)
84

429
91
–
(4)
(3)
(159)
34

565

459

388

75
132
339
(59)
(5)
(73)
20

429

631
198
–
14
(98)
(383)
94

701
772
59
(54)
(97)
(780)
30

435
258
–
12
(61)
(263)
17

350
356
–
(30)
(46)
(211)
16

456

631

398

435

25
30
–
(8)
–
(24)
4

27

22
(24)
–
35
–
(3)
(5)

(130)
(36)
–
(6)
3
23
(1)

(39) 1,849 1,512
(57) 1,209 1,758
–
(59)
394
(100)
8
8
(165)
(185)
5
14 (1,421) (1,693)
143
227
(2)

25

(147)

(130) 1,687 1,849

Ratios (as a percentage of total gross loans, advances and acceptances)
Individual provision
Collective provision
Bad debts written off 

Consolidated

2011
%

0.4
0.8
0.4

2010
%

0.5
0.9
0.5

122

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

16: Provision for Credit Impairment (continued)

Movement in provision for credit impairment by fi nancial asset class (continued) 

The Company

Collective provision
Balance at start of year
Adjustment for exchange rate fl uctuations 

and transfers
Provision acquired
Charge/(credit) to income statement

Total collective provision

Individual provision
Balance at start of year
Charge/(credit) to income statement
Adjustment for exchange rate fl uctuations

and transfers
Provision acquired
Discount unwind
Bad debts written off 
Recoveries of amounts previously written off 

Total individual provision

Total provision for credit impairment

Liquid assets and due
from other fi nancial
institutions

2011
$m

2010
$m

Net loans and 
advances
and acceptances

2011
$m

2010
$m

Other fi nancial 
assets

2011
$m

2010
$m

Credit related
commitments1

2011
$m

2010
$m

Total provisions

2011
$m

2010
$m

– 

– 
–
– 

– 

– 
– 

– 
–
– 
– 
– 

– 

– 

– 

– 
–
– 

– 

– 
– 

– 
–
– 
– 
– 

– 

– 

1,950

1,886

(8)
–
100

(24)
84
4

2,042

1,950

1,253
851

1,050
1,336

(3)
–
(123)
(1,037)
203

1,144

3,186

(52)
333
(115)
(1,410)
111

1,253

3,203

– 

– 
–
– 

– 

– 
– 

– 
–
– 
– 
– 

– 

– 

– 

– 
–
– 

– 

– 
– 

– 
–
– 
– 
– 

– 

– 

436

352

2,386

2,238

(2)
–
20

(5)
88
1

(10)
–
120

(29)
172
5

454

436

2,496

2,386

20
(14)

12
7

1,273
837

1,062
1,343

–
–
–
–
–

6

460

1 
–
– 
– 
– 

20

456

(3)
–
(123)
(1,037)
203

1,150

3,646

(51)
333
(115)
(1,410)
111

1,273

3,659

1  Comprises undrawn facilities and customer contingent liabilities.

Ratios (as a percentage of total gross loans, advances and acceptances)
Individual provision
Collective provision
Bad debts written off 

The Company

2011
%

0.4
0.8
0.3

2010
%

0.4
0.8
0.5

Notes to the Financial Statements 123

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

17:  Shares in  Controlled Entities and Associates

Total shares in controlled entities
Total shares in associates1 (refer note 39)

Total shares in controlled entities, associates and joint venture entities

Consolidated

The Company

2011
$m

–
3,513

3,513

2010
$m

– 
2,965

2,965

2011
$m

9,098
971

2010
$m

9,189
1,035

10,069

10,224

1 

Investments in associates are accounted for using the equity method of accounting by the Group and are carried at cost by the Company.

Disposal of controlled entities
There were no material controlled entities disposed of during the year ended 30 September 2011 or the year ended 30 September 2010.

Acquisition of controlled entities/businesses
There were no material entities acquired during the year ended 30 September 2011.

During the year ended 30 September 2010, the Group acquired the following entities/businesses:
  OnePath Australia and OnePath New Zealand (formerly ING Australia and ING New Zealand (ING)) 
  On 30 November 2009, the Group acquired the remaining 51% shareholding in the ANZ-ING joint ventures in Australia and New Zealand, 

taking its ownership interest to 100%. The results for the year ended 30 September 2010 includes the fi nancial impact of full ownership since 
30 November 2009. For the period 1 October 2009 to 30 November 2009 the investments were accounted for as joint ventures. 

  Landmark Financial Services (Landmark)
  On 1 March 2010, the Group completed its acquisition of the Landmark fi nancial services business from the AWB Group. The fi nancial results 

since acquisition are included in earnings from this date.

  Selected Royal Bank of Scotland Group plc (RBS) businesses in Asia 
  During 2009, ANZ announced the acquisition of selected RBS businesses in Asia. The acquisitions were completed in the Philippines on 
21 November 2009, Vietnam on 5 December 2009, Hong Kong on 20 March 2010, Taiwan on 17 April 2010, Singapore on 15 May 2010 
and Indonesia on 12 June 2010. The fi nancial impacts of these acquisitions are included from these respective dates.

124

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

18: Tax Assets

Australia
Current tax asset
Deferred tax asset

New Zealand
Current tax asset
Deferred tax asset

Asia Pacifi c, Europe & America
Current tax asset
Deferred tax asset

Total current and deferred tax assets

Total current tax assets

Deferred tax assets recognised in profi t and loss
Collective provision for loans and advances
Individual provision for impaired loans and advances
Other provisions
Deferred fee income
Provision for employee entitlements
Policyholder tax assets1
Other

Deferred tax assets recognised directly in equity
Defi ned benefi ts obligation
Available-for-sale revaluation reserve
Cash fl ow hedges

Deferred tax assets recognised on acquisitions

Set-off  of deferred tax assets pursuant to set-off  provisions2

Net deferred tax assets

Unrecognised deferred tax assets
The following deferred tax assets will only be recognised if:
   assessable income is derived of a nature and an amount suffi  cient to enable the benefi t

to be realised

   the conditions for deductibility imposed by tax legislation are complied with; and
   no changes in tax legislation adversely aff ect the Group in realising the benefi t.

Unused realised tax losses (on revenue account)

Unrealised losses on investments3

Total unrecognised deferred tax assets

Consolidated

The Company

2011
$m

25
276

301

–
98

98

16
225

241

640

41

862
411
334
58
156
261
289

2010
$m

61
295

356

14
231

245

1
266

267 

868

76

861
458
362
102
144
–
171

2011
$m

25
372

397

–
6

6

15
174

189

592

40

707
282
192
42
123
–
106

2010
$m

61
346

407

–
6

6

–
223

223
636

61

666
318
223
91
105
–
85

2,371

2,098

1,452

1,488

39
–
–

39

–

49
12
–

61

351

20
–
–

20

–

44
21
29

94

–

(1,811)

(1,718)

599

792

(920)

552

(1,007)

575

5

386

391

9 

163

172 

–

–

–

– 

–

– 

1  Comparatives for 2010 are included in the deferred tax assets recognised on acquisitions.
2  Deferred tax assets and liabilities are set-off where they relate to income tax levied by the same taxation authority on either the same taxable entity or different taxable entities within the same 

taxable group.

3  The Group has unrecognised deferred tax assets arising from superannuation funds in OnePath Life Limited.

Notes to the Financial Statements 125

 
 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

19: Goodwill and Other Intangible Assets

Goodwill
Gross carrying amount
Balances at start of the year
Additions through business combinations
Foreign currency exchange diff erences
Balance at end of year1
Software
Gross carrying amount
Balances at start of the year
Additions through business combinations
Additions from internal developments
Other additions
Foreign currency exchange diff erences
Impairment
Balance at end of year

Accumulated amortisation and impairment
Balances at start of the year
Amortisation expense
Foreign currency exchange diff erences
Impairment
Balance at end of year
Net book value
Balances at start of the year
Balance at end of year

Acquired portfolio of insurance and investment business
Gross carrying amount
Balances at start of the year
Additions through business combination
Foreign currency exchange diff erences
Balance at end of year
Accumulated amortisation and impairment
Balances at start of the year
Amortisation expense (refer note 4)
Foreign currency exchange diff erences
Balance at end of year
Net book value
Balances at start of the year

Balance at end of year
Other intangible assets
Gross carrying amount
Balance at start of the year
Additions through business combinations
Other additions
Foreign currency exchange diff erences
Impairment (refer note 4)
Derecognised on disposal
Balance at end of year
Accumulated amortisation and impairment
Balances at start of the year
Amortisation expense2 (refer note 4)
Balance at end of year

Net book value
Balances at start of the year
Balance at end of year
Goodwill, software and other intangible assets
Net book value
Balances at start of the year
Balance at end of year

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

4,086 
(5)
82 
4,163 

2,258 
– 
591 
54
6 
(59)
2,850 

1,041 
249 
3 
(15)
1,278 

1,217 
1,572 

1,177 
– 
2 
1,179 

77 
89 
– 
166

2,999 
1,292 
(205)
4,086 

1,760 
60 
498 
34
(8)
(86)
2,258 

911 
207
(8)
(69)
1,041 

849 
1,217 

– 
1,179 
(2)
1,177 

– 
78 
(1) 
77 

1,100 
1,013 

– 
1,100 

261 
30 
5 
2 
(13)
(15)
270

34 
20 
54 

227 
216 

65 
181 
19 
(4)
–
–
261 

17 
17 
34 

48 
227 

102 
(16)
1 
87 

2,019 
– 
517 
32
– 
(15)
2,553 

960 
199 
– 
(8)
1,151 

1,059 
1,402 

– 
– 
– 
– 

– 
– 
– 
– 

– 
– 

48 
26 
– 
– 
–
–
74

11 
8 
19 

37 
55 

– 
108 
(6)
102 

1,573 
– 
435 
31
(1)
(19)
2,019 

784 
183 
–
(7)
960 

789 
1,059 

– 
– 
– 
– 

– 
– 
– 
– 

– 
– 

48 
– 
– 
– 
–
–
48 

8 
3 
11 

40 
37 

6,630 
6,964 

3,896 
6,630 

1,198 
1,544 

829 
1,198 

1   Excludes notional goodwill in equity accounted entities.
2   Comprises brand names $1 million (2010: $3 million), aligned advisor relationships $4 million (2010: $2 million), distribution agreements and management fee rights $4 million (2010: $2 million), 

credit card relationships $2 million (2010: $ nil) and other intangibles $9 million (2010: $10 million). The Company comprises distribution agreements and management fee rights $2 million 
(2010: $nil), card relationships $2 million (2010: $nil) and other intangibles $4 million (2010: $3 million).

126

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

19: Goodwill and Other Intangible Assets (continued)

Goodwill allocated to cash–generating units
The goodwill balance above largely comprises the goodwill purchased on acquisition of NBNZ Holdings Limited in December 2003 (included in 
the New Zealand division) and OnePath Australia Limited on 30 November 2009 (included in the Australia division). Discussion of the goodwill 
and impairment testing for the cash generating unit containing this goodwill is included in note 2(v).

20:  Other Assets

Accrued interest/prepaid discounts
Accrued commissions
Prepaid expenses
Insurance contract liabilities ceded (refer to note 49)
Outstanding premiums
Issued securities settlements
Operating leases residual value
Capitalised expenses  
Regulatory deposits
Other

Total other assets

21:  Premises and Equipment

Freehold and leasehold land and buildings
At cost
Depreciation

Leasehold improvements
At cost
Depreciation

Furniture and equipment
At cost
Depreciation

Computer equipment
At cost
Depreciation

Capital works in progress
At cost

Total premises and equipment

Consolidated

The Company

2011
$m

1,323
163
124
427
267
2,235
290
12
1,505
1,555

7,901

2010
$m

1,279 
283 
128 
360 
231 
1,649 
229 
14 
1,056
1,786

7,015 

Consolidated

2011
$m

2010
$m

1,187 
(251)

936

518 
(325)

193 

1,283 
(742)

541 

1,177 
(853)

324 

131 

2,125

1,244
(235)

1,009

485 
(288)

197 

1,241 
(674)

567 

1,080 
(763)

317 

68 

2,158 

2011
$m

999
112
74
–
–
1,560
274
12
497
825

4,353

2010
$m

944 
191 
48 
–
–
1,496 
205 
14 
616
788

4,302 

The Company

2011
$m

696 
(71)

625 

314 
(212)

102 

1,041 
(570)

471 

851 
(628)

223 

81 

1,502

2010
$m

699
(53)

646

295 
(185)

110 

1,011 
(513)

498 

789 
(565)

224 

30 

1,508 

Notes to the Financial Statements 127

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

21:  Premises and Equipment (continued)

Reconciliations of the carrying amounts for each class of premises and equipment are set out below:

Freehold and leasehold land and buildings
Carrying amount at beginning of year
Additions through business combinations
Additions1
Disposals
Depreciation
Foreign currency exchange diff erence

Carrying amount at end of year

Leasehold improvements
Carrying amount at beginning of year
Additions through business combinations
Additions1
Disposals
Amortisation
Foreign currency exchange diff erence

Carrying amount at end of year

Furniture and equipment
Carrying amount at beginning of year
Additions through business combinations
Additions1
Disposals
Depreciation
Foreign currency exchange diff erence

Carrying amount at end of year

Computer equipment
Carrying amount at beginning of year
Additions through business combinations
Additions1
Disposals
Depreciation
Foreign currency exchange diff erence

Carrying amount at end of year

Capital works in progress
Carrying amount at beginning of year
Net transfers/additions
Borrowing costs capitalised2

Carrying amount at end of year

Total premises and equipment

Includes transfers.

1 
2  The capitalisation rate used to determine the amount of borrowing costs capitalised is 5.3% (2010: 5.1%).

22:  Deposits and Other Borrowings

Certifi cates of deposit
Term deposits
Other deposits bearing interest and other borrowings
Deposits not bearing interest
Commercial paper
Borrowing corporations debt1

Total deposits and other borrowings

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

1,009 
–
30 
(68)
(40)
5 
936 

197 
–
46 
(2)
(49)
1 
193 

567 
–
72 
(3)
(97)
2 

541 

317 
–
104 
(1)
(99)
3 
324 

68 
63 
– 

131 

2,125

410 
15 
631 
– 
(37)
(10)
1,009 

156 
39 
48 
– 
(42)
(4)
197 

356 
18 
303 
(12)
(91)
(7)

567 

231 
13 
168 
(1)
(90)
(4)
317 

909 
(844) 
3 

68 

646 
–
– 
(1)
(20)
– 
625 

110 
–
22 
– 
(30)
– 
102 

498 
–
57 
(2)
(81)
(1)

471 

224 
–
64 
– 
(67)
2 
223 

30 
51 
– 

81

50 
12 
604 
– 
(17)
(3)
646 

104 
2 
33 
– 
(28)
(1)
110 

294 
3 
288 
(11)
(75)
(1)

498 

169 
4 
118 
(1)
(65)
(1)
224 

832 
(805) 
3 

30 

2,158

1,502

1,508

Consolidated

The Company

2011
$m

55,554
153,200
132,812
11,334
14,333
1,496

2010
$m

39,530 
135,467 
111,391 
10,598 
11,641 
1,756 

2011
$m

53,904
123,625
113,182
5,974
10,569
–

2010
$m

37,059 
108,703 
94,999 
5,677 
6,080 
– 

368,729

310,383 

307,254

252,518 

1 

Included in this balance is debenture stock of $0.2 billion (2010: $0.5 billion) of Esanda Finance Corporation Limited (Esanda), together with accrued interest thereon, which are secured by a trust 
deed and collateral debentures, giving floating charges upon the undertaking and all the assets of the entity of $0.6 billion (2010: $1.3 billion) other than land and buildings. All controlled entities 
of Esanda have guaranteed the payment of principal, interest and other monies in relation to all debenture stock and unsecured notes issued by Esanda. The only loans pledged as collateral are 
those in Esanda and its subsidiaries. Effective from 18 March 2009, Esanda ceased to write new debentures and since September 2009 stopped writing new loans. 

In addition, this balance also includes NZD 1.5 billion (2010: NZD 1.4 billion) of secured debenture stock of the consolidated subsidiary UDC Finance Limited (UDC) and the accrued interest 
thereon which are secured by a floating charge over all assets of UDC of NZD 2.0 billion (2010: NZD 2.1 billion).

128

ANZ Annual Report 2011

 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

23:   Income Tax Liabilities

Australia
Current tax payable
Deferred tax liabilities

New Zealand
Current tax payable
Deferred tax liabilities

Asia Pacifi c, Europe & America
Current tax payable
Deferred tax liabilities

Total current and deferred income tax liability

Total current tax payable

Deferred tax liabilities recognised in profi t and loss
Acquired portfolio of insurance and investment business1
Insurance related deferred acquisition costs1
Lease fi nance
Treasury instruments
Capitalised expenses
Other

Deferred tax liabilities recognised directly in equity
Cash fl ow hedges
Foreign currency translation reserve
Available-for-sale revaluation reserve

Deferred tax liabilities recognised on acquisitions

Consolidated

The Company

2011
$m

1,007
–

1,007

3
–

3

118
28

146

1,156

1,128

303
79
229
317
76
699

2010
$m

905
–

905

– 
– 

– 

68
35

103

1,008

973

–
–
204
452
117
621

1,703

1,394

65
39
32

136

–

2
37
–

39

320

2011
$m

1,007
–

1,007

16
–

16

56
27

83

1,106

1,079

–
–
90
319
79
435

923

22
–
2

24

–

2010
$m

923
–

923

– 
– 

– 

64
39

103

1,026

987

–
–
90
454
118
384

1,046

–
– 
–

–

–

Set-off  of deferred tax liabilities pursuant to set-off  provision2

(1,811)

(1,718)

Net deferred tax liability

Unrecognised deferred tax liabilities
The following deferred tax liabilities have not been bought to account as liabilities:
  Other unrealised taxable temporary diff erences3

Total unrecognised deferred tax liabilities

28

126

126

35

90

90

(920)

27

(1,007)

39

17

17

29

29

1  Comparatives for 2010 are included in the deferred tax liabilities recognised on acquisitions.
2  Deferred tax assets and liabilities are set-off where they relate to income tax levied by the same taxation authority on either the same taxable entity or different taxable entities within the same 

taxable group.

3  Represents additional potential foreign tax costs should all retained earnings in offshore branches and subsidiaries be repatriated.

24:  Payables and Other Liabilities

Creditors
Accrued interest and unearned discounts
Defi ned benefi ts plan obligations
Accrued charges
Security settlements
Other liabilities

Total payables and other liabilities

Consolidated

The Company

2011
$m

896
2,735
148
1,413
2,026
3,033

10,251

2010
$m

1,114 
2,611 
186 
1,511 
710 
1,983 

8,115 

2011
$m

308
2,212
82
1,127
1,219
2,060

7,008

2010
$m

394 
2,090 
167 
1,160
635 
1,396 

5,842 

Notes to the Financial Statements 129

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

25:  Provisions

Employee entitlements1
Restructuring costs and surplus leased space2
Non-lending losses, frauds and forgeries
Other

Total provisions

Reconciliations of the carrying amounts of each class of provision, except for employee entitlements, are set out below:

Restructuring costs and surplus leased space2
Carrying amount at beginning of the year
Provisions made during the year
Payments made during the year
Transfer/(release) of provision

Carrying amount at the end of the year

Non-lending losses, frauds and forgeries
Carrying amount at beginning of the year
Additions through business combinations
Provisions made during the year
Payments made during the year
Transfer/(release) of provision

Carrying amount at the end of the year

Other provisions3
Carrying amount at beginning of the year
Additions through business combinations
Provisions made during the year
Payments made during the year
Transfer/(release) of provision

Carrying amount at the end of the year

Consolidated

2011
$m

119
148
(125)
(7)

135

188
–
53
(17)
(19)

205

493
–
176
(159)
(142)

368

2010
$m

144 
34
(38)
(21)

119 

169 
20 
31
(41)
9

188 

412 
115
184
(169)
(49)

493 

Consolidated

The Company

2011
$m

540
135
205
368

2010
$m

497 
119 
188 
493 

1,248

1,297 

2011
$m

418
78
149
153

798

2010
$m

358 
100 
153 
220 

831 

The Company

2011
$m

2010
$m

100
23
(53)
8

78

153
–
27
(3)
(28)

149

220
–
81
(34)
(114)

153

124 
24
(28)
(20)

100 

146 
– 
14
(2)
(5)

153 

154 
–
125
(79)
20 

220 

1  The aggregate liability for employee entitlements largely comprises provisions for annual leave and long service leave.
2  Restructuring costs and surplus leased space provisions arise from exit activities related to material changes in the scope of business undertaken by the Group or the manner in which that 

business is undertaken and includes termination benefits. Costs relating to on-going activities are not provided for. Provision is made when the Group is demonstrably committed, it is probable 
that the costs will be incurred, though their timing is uncertain, and the costs can be reliably estimated.

3  Other provisions comprise various other provisions including loyalty programs, workers’ compensation, make-good provisions on leased premises and contingent liabilities recognised as part 

of a business combination.

26:  Bonds and Notes

Bonds and notes by currency
United States dollars
USD 
Great British pounds
GBP 
Australian dollars
AUD 
New Zealand dollars
NZD 
Japanese Yen
JPY 
Euro
EUR 
Hong Kong dollars
HKD 
Swiss francs
CHF 
Canadian dollars
CAD 
Norwegian krone
NOK 
Singapore dollars
SGD 
Chinese Yuan
CNY 

Total bonds and notes

130

ANZ Annual Report 2011

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

 29,089 
 1,782 
 1,701 
 2,148 
 8,555 
 7,679 
 2,265 
 2,218 
 800 
 47 
235
32 

 56,551

 27,126 
 2,408 
 2,039 
 1,710 
 8,140 
 12,807 
 2,739 
 2,151 
 309 
 48 
 237
 –

 59,714 

 21,321 
 917 
 1,897 
 325 
 8,230 
 7,679 
 2,125 
 1,420 
 800 
 47 
 77
32 

 44,870 

 19,240 
 1,524 
 2,039 
 68 
 7,856 
 12,807 
 2,638 
 1,569 
 309 
 48 
 80
– 

 48,178 

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

27:  Loan Capital

Hybrid loan capital (subordinated)1
US Trust Securities
UK Stapled Securities
ANZ Convertible Preference Shares (ANZ CPS)2
  ANZ CPS1
  ANZ CPS2
  ANZ CPS3

Perpetual subordinated notes
300m
USD
835m
NZD

fl oating rate notes
fi xed rate notes4

Subordinated notes1,5
GBP
USD
AUD
AUD
GBP
NZD
AUD
AUD
AUD
AUD
GBP
NZD
NZD
GBP
AUD
AUD
AUD
AUD
EUR

200m
250m
300m
300m
250m
350m
350m
350m
100m
100m
175m
250m
350m
400m
290m
310m
365m
500m
750m

fixed notes due 20156
fl oating rate notes due 20166
fixed notes due 20167
fl oating rate notes due 20166
fixed notes due 20167
fixed notes due 20168
fixed notes due 20176
fl oating rate notes due 20176
fixed notes due 20176
fl oating rate notes due 20176
fixed notes due 20176
fixed notes due 20178
fixed notes due 20178
fixed notes due 20187
fixed notes due 20177
fl oating rate notes due 20176
fl oating rate notes due 20186
fl oating rate notes due 20186
fixed notes due 2019

Total loan capital

Loan capital by currency
AUD
NZD
USD
GBP
EUR

Australian dollars
New Zealand dollars
United States dollars
Great British pounds
Euro

Interest Rate
%

5.36
6.54

BBSW + 2.503
BBSW + 3.103
BBSW + 3.103

LIBOR + 0.15
9.66

5.625
LIBOR + 0.21
6.25
BBSW + 0.22
4.75
7.16
6.50
BBSW + 0.24
7.30
BBSW + 0.40
6.375
7.60
8.23
4.75
7.75
BBSW + 0.75
BBSW + 1.20
BBSW + 2.05
5.125

Consolidated

The Company

2011
$m

 835 
 720 

1,075
1,954
1,322

 5,906 

 308 
 656 

 964 

–
 257 
 –   
 –   
 –   
 –   
 342 
 347 
 100 
 100 
 292 
 195 
 275 
 638 
 289 
 310 
 359 
 500 
 1,119 

 5,123 

2010
$m

862 
734 

1,072 
1,949
 –

4,617 

310 
636 

946 

329 
 258 
 297 
 290 
 420 
 262 
 314 
 347 
 100 
 100 
 312 
 190 
 266 
 680 
 259 
 310 
 357 
 500 
 1,126 

 6,717 

2011
$m

 768 
 720 

1,075
1,954
1,322

 5,839 

 308 
–

 308 

–
 257 
 –   
 –   
 –   
 –   
 350 
 350 
 100 
 100 
 292 
 –   
 –   
 638 
289
 310 
 365 
 500 
 1,119 

 4,670 

11,993

12,280

 10,817

 6,698 
 1,126 
 1,400 
 1,650 
 1,119 

5,895 
1,354 
1,430
2,475
1,126 

 6,715 
–
 1,333 
 1,650 
 1,119 

2010
$m

772 
734 

1,072 
1,949
– 

4,527

310 
– 

310 

329 
 258 
 300 
 300 
 420 
 –   
 350 
 350 
 100 
 100 
 312 
 –   
 –   
 680 
 290 
 310 
 365 
 500 
 1,126 

 6,090 

10,927 

5,986
– 
1,340 
2,475 
1,126 

1 

Included within the carrying amount are, where appropriate, revaluations associated with fair value hedge accounting or an election to fair value the note through the income statement, 
and capitalised borrowing costs.

2  Fully franked preference share dividends recognised as interest expense paid during the year ended 30 September 2011:

11,993

12,280 

 10,817

10,927 

Consolidated

The Company

2011
$m

57
111
–

2010
$m

51
78
–

2011
$m

57
111
–

2010
$m

51
78
–

ANZ CPS1
ANZ CPS2a
ANZ CPS3b

a  ANZ CPS2 were issued on 17 December 2009. The first dividend payment was made on 15 March 2010.
b  ANZ CPS3 were issued on 28 September 2011. The first dividend payment is due on 1 March 2012.

3  Represents the interest rate grossed up for the franking credits paid or payable.
4  Fixed until the first call date, 18 April 2013, whereupon the rate resets to the five year swap rate +2.00% if not called and remains fixed until the next call date, 18 April 2018 whereupon, 

if not called, reverts to floating rate at the three month FRA rate +3.00% and is callable on any interest payment date thereafter.

5  Loan capital balances held in subsidiary entities eliminated in consolidated accounts.
6  Callable five years prior to maturity.
7  Callable five years prior to maturity and reverts to floating rate if not called.
8  Callable five years prior to maturity. Should the bonds not be called, the coupon rate will be reset to the five year swap rate plus issue margin plus 0.50%.

Notes to the Financial Statements 131

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

27:  Loan Capital (continued)

Loan capital is subordinated in right of payment to the claims of 
depositors and all other creditors of the Company and its controlled 
entities which have issued the notes. The loan capital, except for the 
US Trust Securities, UK Stapled Securities and each of the ANZ CPS, 
constitutes Tier 2 capital as defi ned by APRA for capital adequacy 
purposes. The US Trust Securities constitute Innovative Residual 
Tier 1 capital, as defi ned by APRA, for capital adequacy purposes. 
The UK Stapled Securities and each of the ANZ CPS constitute 
Non-innovative Residual Tier 1 capital, as defi ned by APRA, for 
capital adequacy purposes.

US TRUST SECURITIES 
On 27 November 2003, the Company issued 750,000 USD 
non-cumulative Trust Securities (‘US Trust Securities’) at USD1,000 
each pursuant to an off ering memorandum dated 19 November 2003 
raising USD750 million. US Trust Securities comprise two fully paid 
securities – an interest paying unsecured note (issued by Samson 
Funding Limited, a wholly owned New Zealand subsidiary of the 
Company) and a fully paid USD1,000 preference share (issued by 
the Company), which are stapled together and issued as a US Trust 
Security by ANZ Capital Trust II (the ‘Trust’). Investors have the 
option to redeem the US Trust Security from the Trust and hold 
the underlying stapled security.

The US Trust Securities were issued in global form and are registered 
in the name of Cede & Co as the sole holder. The fully paid preference 
shares and the unsecured notes that form part of the US Trust 
Securities are registered in the name of The Bank of New York 
(Delaware) (as trustee of ANZ Capital Trust II) as the sole holder.

Distributions on US Trust Securities are non-cumulative and are 
payable half yearly in arrears at a fi xed rate of 5.36% (until redeemed 
or converted into ANZ ordinary shares) and are funded by payments 
received by the Trust on the underlying note. Distributions are subject 
to certain payment tests (i.e. APRA requirements and distributable 
profi ts being available). Distributions are expected to be payable on 
15 June and 15 December of each year.  Dividends are not payable on 
the preference share while it is stapled to the note. If distributions are 
not paid on the US Trust Securities, the Group may not pay dividends 
or distributions, or return capital, on ANZ ordinary shares or any other 
share capital or security ranking equal or junior to the preference 
share component (subject to certain exceptions).

After 15 December 2013 and at any coupon date thereafter, ANZ has 
the discretion to redeem the US Trust Securities for cash. If it does 
not exercise this discretion, the investor is entitled to require ANZ to 
exchange the US Trust Security into a number of ANZ ordinary shares 
based on the formula in the off ering memorandum at a 5% discount.

At any time at the Company’s discretion or upon the occurrence of 
certain other ‘conversion events’, such as the failure of the Trust to 
pay in full a distribution within seven business days of the relevant 
distribution payment date, the notes that are represented by the 
US Trust Securities will be automatically assigned to a subsidiary 
of the Company and the preference shares that are represented 
by the US Trust Securities will be distributed to investors in 
redemption of such US Trust Securities. The distributed preference 
shares will immediately become dividend paying and holders will 
receive non-cumulative dividends equivalent to the scheduled 
payments in respect of the US Trust Securities. If the US Trust 
Securities are not redeemed or bought back prior to the 15 December 
2053, they will be converted into preference shares, which in turn will 
be mandatorily converted into a variable number of ANZ ordinary 
shares based upon the formula in the off ering memorandum.

132

ANZ Annual Report 2011

The preference shares forming part of the US Trust Securities rank 
equally with each of the ANZ CPS and the preference shares issued 
in connection with the UK Stapled Securities and Euro Trust Securities 
in all respects. 

The preference shares forming part of the US Trust Securities confer 
voting rights in the Company in the following limited circumstances:

  any proposal to reduce the Company’s share capital;
  on a proposal that aff ects rights attached to the preference shares;
  any resolution to approve the terms of a share buy-back agreement:
  any proposal for the disposal of the whole of the Company’s 

property, business and undertaking;

  on any proposal to wind up the Company and any matter during 

the Company’s winding up, and

  on all matters on which the holders of ANZ ordinary shares are 
entitled to vote during a special voting period. A “special voting 
period” is a period from any dividend payment date where 
preference shares dividends are not paid in full in respect of the 
immediately preceding semi-annual dividend period or the 24th 
business day after the failure of Samson Funding Limited to make 
an interest payment in full on the notes that form part of the US 
Trust Securities and the Company does not make the payment 
pursuant to the relevant guarantee or pay an optional dividend 
on the preference shares within a prescribed time period.

On a resolution or proposal on which a preference share holder is 
entitled to vote, the holder has on a poll one vote per preference 
share held.

If the US Trust Securities are converted into ANZ ordinary shares in 
accordance with their terms of issue, the voting rights of the ANZ 
ordinary shares will be as set out on page 220. 

On winding up of the Company, the rights of US Trust Security 
holders will be determined by the preference share component of 
US Trust Security. These preference shares rank behind all depositors 
and creditors, but ahead of ordinary shareholders.

UK STAPLED SECURITIES
On 15 June 2007, the Company issued 9,000 non-cumulative, 
mandatory convertible stapled securities (‘UK Stapled Securities’) 
at £50,000 each pursuant to a prospectus dated 12 June 2007 raising 
£450 million. UK Stapled Securities comprise two fully paid securities 
– an interest paying unsecured subordinated £50,000 note issued by 
the Company through its New York Branch and a £50,000 preference 
share issued by the Company, which are stapled together. 

The fully paid preference shares and the subordinated notes issued 
by the Company that constitute the UK Stapled Securities were 
issued in global form and are registered in the name of BT Globenet 
Nominees Limited as the sole holder.

Distributions on UK Stapled Securities are non-cumulative and 
are payable half yearly in arrears at a fi xed rate of 6.54% (until 
converted into ANZ ordinary shares or the rate is reset as provided 
in the prospectus). Distributions are subject to certain payment 
tests (including APRA requirements and distributable profi ts being 
available). Distributions are expected to be payable on 15 June and 
15 December of each year.  Dividends are not payable on a preference 
share while it is stapled to a note. If distributions are not paid on UK 
Stapled Securities, the Group may not pay dividends or distributions, 
or return capital, on ANZ ordinary shares or any other share capital or 
security ranking equal or junior to the preference share component 
(subject to certain exceptions).

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

27:  Loan Capital (continued)

At any time at the Company’s discretion or upon the occurrence 
of certain other events, such as the commencement of proceedings 
for the winding up of the Company, the note component of the 
UK Stapled Security will be assigned to the Company and the holder will 
retain only the preference share component of the UK Stapled Security.

On 15 June 2012 (‘conversion date’), or an earlier date under 
certain circumstances, UK Stapled Securities will mandatorily convert 
into a variable number of ANZ ordinary shares determined in 
accordance with the formula in the prospectus at a 5% discount. 
The mandatory conversion to ANZ ordinary shares is however deferred 
for fi ve years if the conversion tests set out in the prospectus are not met.

The preference shares forming part of the UK Stapled Securities 
rank equally with each of the ANZ CPS and the preference shares 
issued in connection with US Trust Securities and Euro Trust Securities. 

The preference shares forming part of the UK Stapled Securities confer 
voting rights in the Company in the following limited circumstances:
  any proposal to reduce the Company’s share capital, other than a 

resolution to approve a redemption;

  on a proposal that aff ects rights attached to the preference shares;
  any resolution to approve the terms of a share buy-back agreement, 
other than a resolution to approve the redemption of preference 
shares;

  any proposal for the disposal of the whole of the Company’s 

property, business and undertaking;

  on any proposal to wind up the Company and any matter during 

the Company’s winding-up; and

  on all matters on which the holders of ANZ ordinary shares are 
entitled to vote during a special voting period. A “special voting 
period” is the period from the date preference share dividends are 
not paid in full in respect of the immediately preceding semi-annual 
dividend period or the date on which the Company’s New York 
branch fails to make an interest payment in full on the subordinated 
notes to the dates prescribed in the terms of issue.  

On a resolution or proposal on which a preference share holder is 
entitled to vote, the holder has on a show of hands one vote, and 
on a poll one vote per preference share held.

If the UK Stapled Securities are converted into ANZ ordinary shares 
in accordance with their terms of issue, the voting rights of the ANZ 
ordinary shares will be as set out on page 220.  

As noted above, in a winding up of the Company, the note component 
of the UK Stapled Security will be assigned to the Company and the 
holder will retain only the preference share component of the UK 
Stapled Security. Accordingly, the rights of investors in UK Stapled 
Securities in a winding up of the Company are the rights conferred 
by the preference share component of UK Stapled Securities. 
These preference shares rank behind all depositors and creditors, 
but ahead of ordinary shareholders. 

ANZ CONVERTIBLE PREFERENCE SHARES (ANZ CPS)

  On 30 September 2008, the Company issued 10.8 million 

convertible preference shares (‘ANZ CPS1’) at $100 each pursuant 
to a prospectus dated 4 September 2008, raising $1,081 million 
(excluding issue costs of $13 million: net raising of $1,068 million).

  On 17 December 2009, the Company issued 19.7 million 

convertible preference shares (‘ANZ CPS2’) at $100 each pursuant 
to a prospectus dated 18 November 2009, raising $1,969 million 
(excluding issue costs of $24 million: net raising of $1,945 million).

  On 28 September 2011, the Company issued 13.4 million 

convertible preference shares (‘ANZ CPS3’, together with ANZ CPS1 
and ANZ CPS2 the ‘ANZ CPS’) at $100 each pursuant to a prospectus 
dated 31 August 2011 raising $1,340 million (excluding issue costs 
of $18 million; net raising of $1,322 million). 

ANZ CPS are fully paid, preferred, non-cumulative, mandatorily 
convertible preference shares. ANZ CPS are listed on the Australian 
Stock Exchange. 

Dividends on ANZ CPS are non-cumulative and are payable quarterly 
in arrears in December, March, June and September (in the case of 
ANZ CPS1 and ANZ CPS2) and semi-annually in arrears in March and 
September (in the case of ANZ CPS3) in each year and will be franked 
in line with the franking applied to ANZ ordinary shares. The dividends 
will be based on a fl oating dividend rate equal to the aggregate of 
the 90 day bank bill rate plus a 250 basis point margin (in the case of 
ANZ CPS1) and a 310 basis point margin (in the case of ANZ CPS2) 
and the 180 day bank bill rate plus 310 basis point margin (in the case 
of ANZ CPS3), multiplied by one minus the Australian Company tax 
rate. Quarterly or semi-annually (as applicable), the relevant 90 or 180 
day bank bill rate is reset for the next dividend period. Should the 
dividend not be fully franked, the terms of the security provide for a 
cash gross up for the amount of the franking benefi t not provided. 
Dividends are subject to the absolute discretion of the Board of 
Directors of the Company and certain payment tests (including APRA 
requirements and distributable profi ts being available). If dividends 
are not paid on ANZ CPS, the Group may not pay dividends or 
distributions, or return capital, on ANZ ordinary shares or (in the case 
of ANZ CPS1 and ANZ CPS2 only) any other share capital or security 
ranking equal or junior to the ANZ CPS for a specifi ed period (subject 
to certain exceptions).

On 16 June 2014 (in the case of ANZ CPS1), 15 December 2016 
(in the case of ANZ CPS2) or 1 September 2019 (in the case of ANZ 
CPS3) (each a ‘conversion date’), or an earlier date under certain 
circumstances, the relevant ANZ CPS will mandatorily convert into 
a variable number of ANZ ordinary shares determined in accordance 
with the formula in the relevant prospectus based on $100 divided 
by the average market price of ordinary shares over a 20 day trading 
period ending at the conversion date less a 2.5% discount (in the case 
of ANZ CPS1) or 1.0% discount (in the case of ANZ CPS2 and ANZ CPS3). 

The mandatory conversion to ANZ ordinary shares is however 
deferred for a quarter (in the case of ANZ CPS1 and ANZ CPS2) and 
semi-annually (in the case of ANZ CPS3) if the conversion tests set 
out in the relevant prospectus are not met.

In respect of ANZ CPS3 only, if a common equity trigger event occurs 
the ANZ CPS3 will immediately convert into ANZ ordinary shares on 
the basis of the calculation set out above, but subject to a maximum 
conversion number of 10.2407 ANZ ordinary shares per ANZ CPS3 
and using a fi ve day trading period ending on the conversion date. 
A common equity trigger event occurs if ANZ’s Common Equity Tier 1 
capital ratio) is equal to or less than 5.125%.

Notes to the Financial Statements 133

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

27:  Loan Capital (continued)

In respect of ANZ CPS3 only, on 1 September 2017 and each 
subsequent semi annual Dividend Payment Date, subject to receiving 
APRA’s prior approval and satisfying certain conditions, the Company 
has the right to redeem or convert into ANZ ordinary shares all or 
some ANZ CPS3 in its discretion. Conversion is on the same terms 
as mandatory conversion on a conversion date.

The ANZ CPS rank equally with each other and the preference shares 
issued in connection with US Trust Securities, UK Stapled Securities 
and Euro Trust Securities. Except in limited circumstances, holders 
of ANZ CPS do not have any right to vote in general meetings of 
the Company. Refer to pages 221 to 223 for details of the voting 
rights of ANZ CPS1, ANZ CPS2 and ANZ CPS3 respectively. 

28:  Share Capital

Numbers of issued shares

Ordinary shares each fully paid
Preference shares each fully paid

Total number of issued shares

If any of the ANZ CPS are converted into ANZ ordinary shares in 
accordance with their terms of issue, the voting rights of the ANZ 
ordinary shares will be as set out on page 220. 

In a winding up of the Company, the ANZ CPS rank behind all 
depositors and creditors, but ahead of ordinary shareholders.

                The Company

2011

2,629,034,037
500,000

2,629,534,037

2010

2,559,662,425 
500,000 

2,560,162,425 

ORDINARY SHARES
Ordinary shares have no par value and entitle holders to receive dividends payable to ordinary shareholders and to participate in the proceeds 
available to ordinary shareholders on winding up of the Company in proportion to the number of fully paid ordinary shares held.

On a show of hands every holder of fully paid ordinary shares present at a meeting in person or by proxy is entitled to one vote, and upon 
a poll one vote for each share held.

Numbers of issued shares

Balance at start of the year
Bonus option plan1
Dividend reinvestment plan1
ANZ employee share acquisition plan
ANZ share option plan2
Balance at end of year

Ordinary share capital
Balance at start of the year
Dividend reinvestment plan1
ANZ employee share acquisition plan2,3
OnePath Australia Treasury shares4
ANZ share option plan2
Balance at end of year

                The Company

2011

2,559,662,425
3,013,239
61,685,747
2,340,296
2,332,330
2,629,034,037

2010

2,504,540,925 
2,481,103 
46,750,640 
3,810,413 
2,079,344 
2,559,662,425 

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

19,886
1,367
45
2
43
21,343

19,151 
1,007 
51
(360)
37 
19,886 

20,246
1,367
45
–
43
21,701

19,151 
1,007 
51 
–
37 
20,246

1  Refer to note 7 for details of plan.
2  Refer to note 46 for details of plan.
3 

Includes on-market purchase of shares for settlement of amounts due under share-based compensation plans. In addition, 2,340,296 shares were issued during the year ended 30 September 
2011 to the Group’s Employee Share Trust for settlement of amounts due under share-based compensation plans (2010: 3,810,413). As at 30 September 2011, there were 13,795,601 Treasury 
shares outstanding (2010: 11,472,666).

4  ANZ acquired OnePath Australia Limited (OPA) on 30 November 2009. OPA treasury shares include shares held in statutory funds as assets backing policyholder liabilities. OPA Treasury shares 

outstanding as at 30 September 2011 were 16,469,102 (2010: 16,710,967).

134

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

28:  Share Capital (continued)

PREFERENCE SHARES
Euro Trust Securities
On 13 December 2004, the Company issued 500,000 Euro Floating 
Rate Non-cumulative Trust Securities (‘Euro Trust Securities’) at 
€1,000 each pursuant to the off ering circular dated 9 December 2004, 
raising $871 million (at the spot rate at the date of issue, net of issue 
costs). Euro Trust Securities comprise two fully paid securities – an 
interest paying unsecured note (issued by ANZ Jackson Funding plc, a 
United Kingdom subsidiary of the Company) and a fully paid, €1,000 
preference share (issued by the Company), which are stapled together 
and issued as a Euro Trust Security by ANZ Capital Trust III (the Trust). 
Investors have the option to redeem the Euro Trust Security from the 
Trust and hold the underlying stapled security.

The Euro Trust Securities were issued in global form and are registered 
in the name of The Bank of New York Depositary (Nominees) Limited 
as the sole holder. The fully paid preference shares and unsecured 
notes that form part of the Euro Trust Securities are registered in the 
name of The Bank of New York (as trustee for ANZ Capital Trust III) as 
the sole holder.

Distributions on Euro Trust Securities are non-cumulative and are 
payable quarterly in arrears and are funded by payments received 
by the Trust on the underlying note and/or preference share. The 
distribution is based upon a fl oating distribution rate equal to 
the three month EURIBOR rate plus a 66 basis point margin up 
until 15 December 2014, after which date the distribution rate is 
the three month EURIBOR rate plus a 166 basis point margin. At 
each payment date the three month EURIBOR rate is reset for the 
next quarter. Distributions are subject to certain payment tests 
(i.e. APRA requirements and distributable profi ts being available). 
Distributions are expected to be payable on 15 March, 15 June, 
15 September and 15 December of each year.  Dividends are not 
payable on the preference shares while they are stapled to the note, 
except for the period after 15 December 2014 when the preference 
share will pay 100 basis points to fund the increase in the margin. 
If distributions are not paid on Euro Trust Securities, the Group may 
not pay dividends or distributions, or return capital on ANZ ordinary 
shares or any other share capital or security ranking equal or junior 
to the preference share component (subject to certain exceptions).

At any time at ANZ’s discretion or upon the occurrence of certain 
other ‘conversion events’, such as the failure of the Trust to pay 
in full a distribution within seven business days of the relevant 
distribution payment date or the business day prior to 15 December 
2053, the notes that are represented by the relevant Euro Trust 
Securities will be automatically assigned to a branch of the Company 
and the fi xed number of preference shares that are represented by 
the relevant Euro Trust Securities will be distributed to investors in 
redemption of such Euro Trust Securities. The distributed preference 

Preference share balance at start of year
– Euro Trust Securities

Preference share balance at end of year
– Euro Trust Securities

shares will immediately become dividend paying and holders 
will receive non-cumulative dividends equivalent to the scheduled 
payments in respect of the Euro Trust Securities for which the 
preference shares were distributed. 

The preference shares forming part of each Euro Trust Security rank 
equally with each of the ANZ CPS and the preference shares issued 
in connection with the US Trust Securities and UK Stapled Securities 
in all respects. 
The preference shares forming part of the Euro Trust Securities confer 
voting rights in the Company in the following limited circumstances:
  any proposal to reduce the Company’s share capital, other than 
a resolution to approve a redemption or reduction of capital in 
connection with the preference shares;

  on a proposal that aff ects rights attached to the preference shares;
  any resolution to approve the terms of a share buy-back agreement, 

other than a resolution to approve a buy-back (other than an on 
market buy-back) of preference shares;

  any proposal for the disposal of the whole of the Company’s 

property, business and undertaking;

  on any proposal to wind up the Company and any matter during

the Company’s winding-up; and

  on all matters on which the holders of ANZ ordinary shares are 
entitled to vote during a special voting period. A “special voting 
period” is a period from any dividend payment date where 
preference share dividends are not paid in full in respect of the 
immediately preceding quarterly dividend period or the 24th 
business day after the failure of ANZ Jackson Funding plc to make 
an interest payment in full on the notes that form part of the Euro 
Trust Securities and the Company does not make the payment 
pursuant to the relevant guarantee or pay an optional dividend 
on the preference shares within a prescribed time period.

On a resolution or proposal on which a preference share holder is 
entitled to vote, the holder has on a show of hands one vote, and 
on a poll, one vote per preference share held.

On winding up of the Company, the rights of Euro Trust Security 
holders will be determined by the preference share component 
of the Euro Trust Security. These preference shares rank behind 
all depositors and creditors, but ahead of ordinary shareholders.

The transaction costs arising on the issue of these instruments 
were recognised directly in equity as a reduction to the proceeds 
of the equity instruments to which the costs relate.

Euro Trust Securities qualify as Innovative Residual Tier 1 Capital 
as defi ned by APRA.

Consolidated

The Company

2011
$m

871

871

2010
$m

871

871

2011
$m

871

871

2010
$m

871

871

Notes to the Financial Statements 135

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

29:  Reserves and Retained Earnings

a) Foreign currency translation reserve
Balance at beginning of the year
Currency translation adjustments, net of hedges after tax

Total foreign currency translation reserve

b) Share option reserve1
Balance at beginning of the year
Share-based payments
Transfer of options/rights lapsed to retained earnings2

Total share option translation reserve

c) Available-for-sale revaluation reserve
Balance at beginning of the year
Valuation gain/(loss) recognised after tax
Cumulative (gain)/loss transferred to the income statement

Total available-for-sale revaluation reserve

d) Hedging reserve
Balance at beginning of the year
Gains/(loss) recognised after tax
Transfer (to)/from income statement

Total hedging reserve

e) Transactions with non-controlling interests reserve
Balance at beginning of the year
Transactions with non-controlling interests3

Total transactions with non-controlling interests reserve

Total reserves

Consolidated

2011
$m

2010
$m

(2,742)
324

(2,418)

(1,725)
(1,017)

(2,742)

64
(13)
(1)

50

80
30
16

126

11
164
(6)

169

–
(22)

(22)

69
7
(12)

64

(41)
112
9

80

(90)
138
(37)

11

–
–

–

The Company

2011
$m

(773)
97

(676)

64
(13)
(1)

50

5
(13)
43

35

(73)
128
(8)

47

–
–

–

2010
$m

(436)
(337)

(773)

69
7
(12)

64

(18)
45
(22)

5

(109)
84
(48)

(73)

–
–

–

(2,095)

(2,587)

(544)

(777)

1  Further information about share based payments to employees is disclosed in note 46.
2  The transfer of balances from the share option and capital reserves to retained earnings represent items of a distributable nature.
3  The premium in excess of the book value paid to acquire an additional interest in a controlled entity from the non controlling shareholder.

Retained earnings
Balance at beginning of the year
Profi t attributable to shareholders of the Company
Transfer of options/rights lapsed from share option reserve1,2
Actuarial gain/(loss) on defi ned benefi t plans after tax3
Adjustments to opening retained earnings on adoption 
  of revised accounting standard AASB 3R
Dividend income in Treasury shares
Ordinary share dividend paid
Preference share dividend paid

Retained earnings at end of year

Total reserves and retained earnings

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

15,921
5,355
1
(10)

–
23
(3,491)
(12)

17,787

15,692

14,129
4,501
12
(4)

(39)
–
(2,667)
(11)

15,921

13,334

11,666
4,151
1
24

–
–
(3,491)
–

12,351

11,807

9,950
4,428
12
(18)

(39)
–
(2,667)
–

11,666

10,889

1  Further information about share based payments to employees is disclosed in note 46 to the financial statements.
2  The transfer of balances from the share option, general and capital reserves to retained earnings represent items of a distributable nature.
3  ANZ has taken the option available under AASB 119 to recognise actuarial gains/losses on defined benefit superannuation plans directly in retained profits (refer note 1 F(vi) and note 45).

136

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

29:  Reserves and Retained Earnings (continued)

a) Foreign currency translation reserve
The translation reserve comprises exchange diff erences, net of hedges, arising on translation of the fi nancial statements of foreign operations, 
as described in note 1 A(viii). When a foreign operation is sold, attributable exchange diff erences are recognised in the  income statement.

b) Share option reserve
The share option reserve arises on the grant of options, performance rights and deferred share rights to selected employees under the 
ANZ share option plan. Amounts are transferred out of the reserve and into share capital when the equity investments are exercised. Refer 
to note 1 C(iii).

c) Available-for-sale revaluation reserve
Changes in the fair value and exchange diff erences on the revaluation of available-for-sale fi nancial assets are taken to the available-for-sale 
revaluation reserve. Where a revalued available-for-sale fi nancial asset is sold, that portion of the reserve which relates to that fi nancial asset, 
is realised and recognised in the  income statement. Where the available-for-sale fi nancial asset is impaired, that portion of the reserve which 
relates to that asset is recognised in the  income statement. Refer to note 1 E(iii).

d) Hedging reserve
The hedging reserve represents hedging gains and losses recognised on the eff ective portion of cashfl ow hedges. The cumulative deferred gain 
or loss on the hedge is recognised in the  income statement when the hedged transaction impacts the  income statement. Refer to note 1 E(ii).

30: Non-controlling interests

Share capital
Retained profi t

Total non-controlling interests

Consolidated

2011
$m

43
5

48

2010
$m

36
28

64

Notes to the Financial Statements 137

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

31:  Capital Management 

ANZ pursues an active approach to capital management, which 
is designed to protect the interests of depositors, creditors and 
shareholders. This involves the on-going review and Board approval 
of the level and composition of ANZ’s capital base, assessed against 
the following key policy objectives: 
  Regulatory compliance such that capital levels exceed APRA’s, 

ANZ’s primary prudential supervisor, minimum Prudential 
Capital Ratios (PCRs) both at Level 1 (the Company and specifi ed 
subsidiaries) and Level 2 (ANZ consolidated under Australian 
prudential standards), along with US Federal Reserve’s minimum 
Level 2 requirements under ANZ’s Foreign Holding Company 
Licence in the United States of America.

  Capital levels are aligned with the risks in the business and to 

meet strategic and business development plans through ensuring 
that available capital exceeds the level of Economic Capital 
required to support the Ratings Agency ‘default frequency’ 
confi dence level for a ‘AA’ credit rating category bank. Economic 
Capital is an internal estimate of capital levels required to support 
risk and unexpected losses above a desired target solvency level;
  Capital levels are commensurate with ANZ maintaining its preferred 

‘AA’ credit rating category for senior long-term unsecured debt 
given its risk appetite outlined in its strategic plan; and

  An appropriate balance between maximising shareholder returns 

and prudent capital management principles.

ANZ achieves these objectives through an Internal Capital Adequacy 
Assessment Process (ICAAP) whereby ANZ conducts detailed strategic 
and capital planning over a medium term time horizon.

Annually, ANZ conducts a detailed strategic planning process over 
a three year time horizon, the outcomes of which are embodied in 
the Strategic Plan. This process involves forecasting key economic 
variables which Divisions use to determine key fi nancial data for 
their existing business. New strategic initiatives to be undertaken 
over the planning period and their fi nancial impact are then 
determined. These processes are used for the following: 

  Review capital ratios, targets, and levels of diff erent classes of 

capital against ANZ’s risk profi le and risk appetite outlined in the 
Strategic Plan. ANZ’s capital targets refl ect the key policy objectives 
above, and the desire to ensure that under specifi c stressed 
economic scenarios that capital levels are suffi  cient to remain 
above both Economic Capital and PCR requirements. 

  Stress tests are performed under diff erent economic conditions 
to ensure a comprehensive review of ANZ’s capital position both 
before and after mitigating actions. The stress tests determine 
the level of additional capital (i.e. the ‘capital buff er’ above Pillar 1 
minimum capital) needed to absorb losses that may be experienced 
during an economic downturn. 

  Stress testing is integral to strengthening the predictive approach 
to risk management and is a key component in managing risks, 
asset writing strategies and business strategies. It creates greater 
understanding of the impacts on fi nancial performance through 
modelling relationships and sensitivities between geographic, 
industry and Division exposures under a range of macro economic 
scenarios. ANZ has a dedicated stress testing team within Risk 
Management that models and reports to management and 
the Board’s Risk Committee on a range of scenarios and stress tests.

138

ANZ Annual Report 2011

Results are subsequently used to: 
  recalibrate ANZ’s management targets for minimum and operating 
ranges for its respective classes of capital such that ANZ will remain 
compliant with APRA’s PCRs and US Federal Reserve’s minimum 
Tier 1 and Total Capital requirements; and

  identify the level of organic capital generation and hence 
determine current and future capital requirements for the 
Company (Level 1) and the Group (Level 2). 

From these processes, a Capital Plan is developed and approved 
by the Board which identifi es the capital issuance requirements, 
capital securities maturity profi le, and options around capital 
products, timing and markets to execute the Capital Plan under 
diff ering market and economic conditions. 

The Capital Plan is maintained and updated through a monthly 
review of forecast fi nancial performance, economic conditions 
and development of business initiatives and strategies. The Board 
and senior management are provided with monthly updates of ANZ’s 
capital position. Any actions required to ensure ongoing prudent 
capital management are submitted to the Board for approval. 

Regulatory environment
ANZ’s regulatory capital calculation is governed by APRA’s Prudential 
Standards which adopt a risk-based capital assessment framework 
based on the Basel II capital measurement standards. This risk-based 
approach requires eligible capital to be divided by total risk weighted 
assets (RWAs), with the resultant ratio being used as a measure of a 
bank’s capital adequacy. APRA determines PCRs for Tier 1 and Total 
Capital, with capital as the numerator and RWAs as the denominator.

To ensure that Authorised Deposit-taking Institutions (ADIs) are 
adequately capitalised on both a stand-alone and group basis, APRA 
adopts a tiered approach to the measurement of an ADI’s capital 
adequacy by assessing the ADIs fi nancial strength at three levels:
  Level 1 – the ADI on a stand-alone basis (i.e. the Company and 
approved subsidiaries which are consolidated to form the ADIs’ 
Extended Licensed Entity);

  Level 2 – the consolidated banking group (i.e. the consolidated 
fi nancial group less certain subsidiaries and associates excluded 
under the prudential standards); and

  Level 3 – the conglomerate group at the widest level.

ANZ is a Level 1 and Level 2 reporter, and measures capital adequacy 
monthly on a Level 1 and Level 2 basis, and is not required to report 
on a Level 3 basis.

Regulatory capital is divided into Tier 1, carrying the highest capital 
elements, and Tier 2, which has lower capital elements, but still adds 
to the overall strength of the ADI.

Tier 1 capital is comprised of ‘Fundamental’ capital, ‘Residual’ capital, 
and Tier 1 deductions. Fundamental capital comprises shareholders’ 
equity adjusted for items which APRA does not allow as regulatory 
capital or classifi es as lower forms of regulatory capital. Fundamental 
capital includes the following signifi cant adjustments:
  Residual Tier 1 capital instruments included within shareholders 

equity are excluded;

  Reserves exclude the Hedging reserve and Available-for-sale 

revaluation reserve, and reserves of insurance and funds management 
subsidiaries and associates excluded for Level 2 purposes;

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

31:  Capital Management (continued)

  Retained earnings excludes retained earnings of insurance and 

funds management subsidiaries and associates excluded for Level 2 
purposes, but includes capitalised deferred fees forming part of loan 
yields that meet the criteria set out in the prudential standard; and 

Following on from the December 2010 Basel Committee paper on 
prudential capital reforms, on 6 September 2011 APRA released a 
discussion paper detailing the implementation of their proposed 
Basel III capital reforms in Australia.

The discussion paper adopts the Basel III reforms with increased 
capital deductions from Common Equity Tier 1 capital, higher 
capital targets with prescribed minimum capital buff ers; and tighter 
requirements around Hybrid Tier 1 and Tier 2 securities. Based on 
ANZ’s interpretation of the APRA discussion paper, coupled with the 
higher risk weighting for counterparty credit risk proposed by the 
December 2010 Basel Committee paper, ANZ’s ratios are well above 
minima proposed by APRA at the January 2013 implementation date.

Basel Committee is still to release fi nal proposals for contingent 
capital and measures to address systematic and inter-connected 
risks – these are expected in 2012.

  Current year net of tax earnings is net of any interim and special 
dividends paid during the current year, and the expected fi nal 
dividend payment, net of the expected dividend reinvestment 
under the Dividend Reinvestment Plan and Bonus Option Plan, and 
excludes profi ts of insurance and funds management subsidiaries 
and associates excluded for Level 2 purposes.

Residual capital covers Non-innovative and Innovative Hybrid Tier 1 
instruments with limits restricting the volume that can be counted 
as Tier 1 capital.

Tier 1 capital deductions include amounts deducted solely from 
Tier 1 capital. These deductions are mainly intangible assets being: 
  goodwill; 
  value in force as to acquired insurance/investment

business portfolios;  
  capitalised software; 
  capitalised brokerage and borrowing expenses; 
  net deferred tax assets.

Tier 1 deductions also include deductions taken 50% from Tier 1 
and 50% from Tier 2, which mainly include the tangible component 
of investment in other subsidiaries and investments in associates 
regulated by APRA, or their overseas equivalent, and the amount of 
Expected Losses (EL) in excess of Eligible Provisions for Loan Losses 
(net of tax).

Tier 2 capital is comprised of Upper and Lower Tier 2 capital less 
capital deductions taken 50% from Tier 2 capital. Upper Tier 2 capital 
mainly comprises perpetual subordinated debt instruments, whilst 
Lower Tier 2 capital includes dated subordinated debt instruments 
which have a minimum term of fi ve years at issue date.

Total Capital is the sum of Tier 1 capital and Tier 2 capital.

In addition to the prudential capital oversight that APRA conducts 
over the Company and the Group, the Company’s branch operations 
and major banking subsidiary operations are overseen by local 
regulators such as the Reserve Bank of New Zealand, the US Federal 
Reserve,  the UK Financial Services Authority, the Monetary Authority 
of Singapore, the Hong Kong Monetary Authority, the China Banking 
Regulatory Commission who may impose minimum capitalisation 
rates on those operations.

Throughout the fi nancial year, the Company and the Group 
maintained compliance with the minimum Tier 1 and Total Capital 
ratios set by APRA and the US Federal Reserve as well as applicable 
capitalisation rates set by regulators in countries where the Company 
operates branches and subsidiaries.

Regulatory change
The Basel Committee on Banking Supervision has released a series 
of consultation papers (Basel III) containing a number of proposals 
to strengthen the global capital and liquidity framework to improve 
the banking sector’s ability to absorb shocks arising from fi nancial 
and economic stress. 

Notes to the Financial Statements 139

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

31:  Capital Management (continued)

The table below provides the composition of capital used for regulatory purposes and capital adequacy ratios.

Regulatory capital – qualifying capital
Tier 1
Shareholders' equity and non-controlling interests
Prudential adjustments to shareholders' equity

Fundamental Tier 1 capital
Deductions1
Common Equity Tier 1 capital
Non-innovative Tier 1 capital instruments
Innovative Tier 1 capital instruments

Tier 1 capital

Tier 2
Upper Tier 2 capital
Subordinated notes2
Deductions

Tier 2 capital

Total qualifying capital

Capital adequacy ratios
Common Equity Tier 1
Tier 1
Tier 2

Total

2011
$m

2010
$m

37,954 
(3,479)

34,475 
(10,611)
23,864 
5,111 
1,641 

30,616 

1,228 
5,017 
(3,071)

3,174 

34,155 
(2,840)

31,315 
(10,057)
21,258 
3,787 
1,646 

26,691 

1,223 
6,619 
(3,026)

4,816 

33,790 

31,507 

8.5%
10.9%
1.2%

12.1%

8.0%
10.1%
1.8%

11.9%

1 

Includes goodwill (excluding OnePath Australia Limited and OnePath New Zealand Limited) of $2,968 million (2010: $2,910 million) and $2,071 million (2010: $2,043 million) intangible 
component of investment in OnePath Australia Limited and OnePath New Zealand Limited.

2  For capital adequacy calculation, subordinated note issues are reduced by 20% of the original amount over the last four years to maturity and are limited to 50% of Tier 1 capital.

Regulatory environment – insurance and funds management business
Under APRA’s Prudential Standards, life insurance and funds management activities are de-consolidated for the purposes of calculating 
capital adequacy and excluded from the risk based capital adequacy framework for the ANZ Level 2 Group. The intangible component of 
the investment in these controlled entities is deducted from Tier 1 capital with the balance of the investment deducted 50% from Tier 1 
and 50% from Tier 2 capital. Additionally any profi ts from these activities included in ANZ’s results are excluded from the determination of 
Tier 1 capital to the extent they have not been remitted to the Level 2 Group.

ANZ’s life insurance business in Australia is regulated by APRA as a separate business. The Life Act (1995) includes a two tiered framework
for the calculation of regulatory capital requirements for life insurance companies – ‘solvency’ and ‘capital adequacy’. There are no regulatory 
capital requirements for life insurance companies in New Zealand. ANZ determines the minimum capital requirements for its New Zealand life 
insurance business according to the professional standard, ‘Solvency Reserving for Life Insurers’, issued by the New Zealand Society of Actuaries. 

Fund managers in Australia are subject to ‘Responsible Entity’ regulation by the Australian Securities and Investment Commission (‘ASIC’). 
The regulatory capital requirements vary depending on the type of Australian Financial Services Licence or Authorised Representatives’ Licence 
held, but a requirement of up to $5 million of net tangible assets applies. 

APRA supervises approved trustees of superannuation funds and requires them to also maintain net tangible assets of at least $5 million. 
These requirements are not cumulative where an entity is both an approved trustee for superannuation purposes and a responsible entity.

ANZ’s insurance and funds management companies held assets in excess of regulatory capital requirements at 30 September 2011. 

140

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

32: Assets Charged as Security for Liabilities and Collateral Accepted as Security for Assets 

Assets charged as security for liabilities
The following assets are pledged as collateral:
  Mandatory reserve deposits with local central banks in accordance with statutory requirements. These deposits are not available to fi nance 
the Group’s day to day operations.
  Securities provided as collateral for repurchase transactions. These transactions are governed by standard industry agreements.
  Debenture undertakings covering the assets of Esanda Finance Corporation Limited (Esanda) and its subsidiaries and UDC Finance Limited 
(UDC). The debenture stock of Esanda and its subsidiaries and UDC is secured by a trust deed and collateral debentures, giving fl oating 
charges upon the undertaking of all the tangible assets of the entity, other than land and buildings. All controlled entities of Esanda and UDC 
have guaranteed the payment of principal, interest and other monies in relation to all debenture stock and unsecured notes issued by Esanda 
and UDC respectively. The only loans pledged are those in UDC and its subsidiaries.
  Cash placed on deposit with a third party that is provided as collateral for a liability in a structured funding transaction. The funding 
was raised through a subsidiary, and to achieve more favourable pricing terms, ANZ provided cash collateral, given by the Company.
  Collateral provided to central banks.
  Specifi ed housing loans provided as security for notes issued to investors by a securitisation special purpose vehicle.

The carrying amounts of assets pledged as security are as follows:

Regulatory deposits
Securities sold under arrangements to repurchase
Assets pledged as collateral under debenture undertakings
Cash deposited in structured funding transaction
Securitisation
Other

Consolidated

The Company

Carrying Amount

Related Liability

Carrying Amount

Related Liability

2011
$m

1,505
1,872
2,146
840
166
52

2010
$m

1,056 
1,858 
2,899 
840 
211
153 

2011
$m

n/a
1,869
1,372
2,000
166
–

2010
$m

n/a
1,733
1,545 
2,000 
211
– 

2011
$m

497
1,511
–
840
–
52

2010
$m

616 
1,703 
– 
840 
–
153 

2011
$m

n/a
1,510
– 
–
–
– 

2010
$m

n/a
1,564 
– 
–
–
– 

Collateral accepted as security for assets1
ANZ has received collateral as part of entering reverse repurchase agreements. These transactions are governed by standard industry agreements.

The fair value of collateral received and provided is as follows:

Collateral received on standard repurchase agreement2
Fair value of assets which can be sold
Amount of collateral that has been resold

1  Details of collateral agreements for derivatives are included in note 12.
2  Balance in 2011 includes $36 million where the underlying securities are equities.

Consolidated

The Company

2011
$m

2010
$m

2011
$m

2010
$m

7,238
4,125

7,867 
1,307 

6,451
3,341

7,665 
1,122

Notes to the Financial Statements 141

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management

STRATEGY IN USING FINANCIAL INSTRUMENTS
Financial instruments are fundamental to the Group’s business, 
constituting the core element of its operations. Accordingly, the risks 
associated with fi nancial instruments are a signifi cant component 
of the risks faced by the Group. Financial instruments create, modify 
or reduce the credit, market (including traded or fair value risks and 
non-traded or interest and foreign currency related risks) and liquidity 
risks of the Group’s balance sheet. These risks, and the Group’s 
objectives, policies and processes for managing and methods used 
to measure such risks are outlined below. 

CREDIT RISK
Credit risk is the risk of fi nancial loss resulting from the failure of 
ANZ’s customers and counterparties to honour or perform fully the 
terms of a loan or contract. The Group assumes credit risk in a wide 
range of lending and other activities in diverse markets and in many 
jurisdictions. Credit risks arise not only from traditional lending 
to customers, but also from inter-bank, treasury, international trade 
and capital market activities around the world.

The Group has an overall objective of sound growth for appropriate 
returns. The credit risk principles of the Group are set by the Board 
and are implemented and monitored within a tiered structure of 
delegated authority designed to oversee multiple facets of credit 
risk, including business writing strategies, credit policies/controls, 
portfolio monitoring and risk concentrations.

CREDIT RISK MANAGEMENT OVERVIEW
The credit risk management framework ensures a consistent 
approach is applied across the Group in measuring, monitoring 
and managing the credit risk appetite set by the Board.

The Board is assisted and advised by the Board Risk Committee in 
discharging its duty to oversee credit risk. The Board Risk Committee 
sets the credit risk appetite, credit principles and credit strategies, 
as well as approving credit transactions beyond the discretion of 
executive management.

Responsibility for the management and oversight of the credit risk 
framework (including the risk appetite) resides with the Credit and 
Market Risk Committee (CMRC), which is an executive management 
committee comprising senior risk, business and Group executives, 
chaired by the Chief Risk Offi  cer (CRO).

Central to the Group’s management of credit risk is the existence of 
an independent credit risk management function that is staff ed by 
risk specialists. Independence is achieved by having all credit risk staff  
ultimately report to the CRO, including where they are embedded in 
business units. The primary responsibility for prudent and profi table 
management of credit risk assets and customer relationships rests 
with the business units. 

The authority to make credit decisions is delegated by the Board 
to the CEO who in turn delegates authority to the CRO. The CRO 
in turn delegates some of his credit discretion to individuals as 
part of a ‘cascade’ of authority from senior to the most junior credit 
offi  cers. Individuals are required to complete appropriate ongoing 
accreditation training in order to be granted and retain a credit 
discretion. Credit discretions are reviewed on an annual basis, 
and may be varied based on the holder’s performance. 

142

ANZ Annual Report 2011

The Group has two main approaches to assessing credit risk arising 
from transactions: 

  The larger and more complex credit transactions are assessed on 
a judgemental credit basis. Rating models provide a consistent and 
structured assessment, with judgement required around the use 
of out-of-model factors. Credit approval for judgemental lending 
is typically on a dual approval basis, jointly by the business writer
in the business unit and an independent credit offi  cer. 
  Programmed credit assessment typically covers retail and some 
small business lending, and refers to the automated assessment of 
credit applications using a combination of scoring (application and 
behavioural), policy rules and external credit reporting information. 
Where an application does not meet the automated assessment 
criteria it will be referred out for manual assessment, with assessors 
considering the decision tool recommendation.

Central and divisional credit risk teams perform key roles in portfolio 
management such as the development and validation of credit 
risk measurement systems, loan asset quality reporting, stress 
testing, and the development of credit policies. Credit policies and 
procedures cover all aspects of the credit life cycle such as transaction 
structuring, risk grading, initial approval, ongoing management and 
problem debt management, as well as specialist policy topics. 

The Group’s grading system is fundamental to the management of 
credit risk, seeking to measure the probability of default (PD), the 
exposure at default (EAD) and the loss in the event of default (LGD) 
for all transactions.

From an operational perspective, the Group’s credit grading system 
has two separate and distinct dimensions that: 
  Measure the PD, which is expressed by a 27-grade Customer Credit 
Rating (CCR), refl ecting the ability to service and repay debt. Within 
the programmed credit assessment sphere, the PD is typically 
expressed as a score which maps back to the PD. 
  Measure the LGD, which is expressed by a Security Indicator 
(SI) ranging from A to G. The SI is calculated by reference to the 
percentage of loan covered by security which can be realised in 
the event of default. The security-related SIs are supplemented with 
a range of other SIs to cover situations where ANZ’s LGD research 
indicates certain transaction characteristics have diff erent recovery 
outcomes. Within the programmed credit assessment sphere, 
exposures are grouped into large homogenous pools – and the 
LGD is assigned at the pool level. 

The development and regular validation of rating models is 
undertaken by specialist central risk teams. The outputs from these 
models drive many day-to-day credit decisions, such as origination, 
pricing, approval levels, regulatory capital adequacy, economic 
capital allocation and provisioning. The risk grading process includes 
monitoring of model-generated results to ensure appropriate 
judgement is exercised (such as overrides to take into account any 
out-of-model factors).

CONCENTRATIONS OF CREDIT RISK 
Concentrations of credit risk arise when a number of customers are 
engaged in similar business activities or activities within the same 
geographic region, or when they have similar risk characteristics 
that would cause their ability to meet contractual obligations to 
be similarly aff ected by changes in economic or other conditions.

The Group monitors its portfolios, to identify and assess risk 
concentrations. The Group’s strategy is to maintain well-diversifi ed 
credit portfolios focused on achieving an acceptable risk-return 
balance. Credit risk portfolios are actively monitored and frequently 
reviewed to identify, assess and guard against unacceptable 
risk concentrations. Concentration analysis will typically include 
geography, industry, credit product and risk grade. The Group 
also applies single customer counterparty limits to protect against 
unacceptably large exposures to single name risk. These limits are 
established based on a combination of factors including nature of 
counterparty, probability of default and collateral provided. 

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

COLLATERAL MANAGEMENT 
Collateral is used to mitigate credit risk, as the secondary source 
of repayment in case the counterparty cannot meet its contractual 
repayment obligations. 

ANZ credit principles specify to only lend when the counterparty 
has the capacity and ability to repay, and the Group sets limits on 
the acceptable level of credit risk. Acceptance of credit risk is fi rstly 
based on the counterparty’s assessed capacity to meet contractual 
obligations (such as the scheduled repayment of principal and interest). 

In certain cases, such as where the customer risk profi le is considered 
very sound or by the nature of the product (for instance, small limit 
products such as credit cards), a transaction may not be supported by 
collateral. For some products, the collateral provided is fundamental 
to its structuring so is not strictly the secondary source of repayment. 
For example, lending secured by trade receivables is typically repaid 
by the collection of those receivables.

The most common types of collateral typically taken by ANZ include:
  Security over residential, commercial, industrial or rural property;
  Fixed and fl oating charges over business assets;
  Security over specifi c plant and equipment;
  Charges over listed shares, bonds or securities;
  Charges over cash deposits; and
  Guarantees and pledges.

Credit policy and procedures set out the acceptable types of 
collateral, as well as a process by which additional instruments 
and/or asset types can be considered for approval. ANZ’s credit risk 
modelling areas use historical internal loss data and other relevant 
external data to assist in determining the discount that each type 
would be expected to incur in a forced sale. The discounted value 
is used in the determination of the SI for LGD purposes. 

In the event of customer default, any loan security is usually held as 
mortgagee in possession while the Group is actively seeking to realise 
it. Therefore the Group does not usually hold any real estate or other 
assets acquired through the enforcement of security.

The Group generally uses Master Agreements with its counterparties 
for derivatives activities. Generally, International Swaps and 
Derivatives Association (ISDA) Master Agreements will be used. Under 
the ISDA Master Agreement, if a default of a counterparty occurs, all 
contracts with the counterparty are terminated. They are then settled 
on a net basis at market levels current at the time of default.

In addition to the terms noted above, ANZ’s preferred practice is 
to use a Credit Support Annex (CSA) to the ISDA Master Agreement. 
Under a CSA, open derivative positions with the counterparty are 
aggregated and cash collateral (or other forms of eligible collateral) 
is exchanged daily. The collateral is provided by the counterparty 
that is out of the money. Upon termination of the trade, payment 
is required only for the fi nal daily mark-to-market movement rather 
than the mark-to-market movement since inception.

Notes to the Financial Statements 143

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Concentrations of credit risk analysis
Composition of fi nancial instruments that give rise to credit risk by industry:

Consolidated

Australia
Agriculture, forestry
   fi shing and mining
Business services
Construction
Entertainment, leisure
   and tourism
Financial, investment
   and insurance4
Government and 
   offi  cial institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

New Zealand
Agriculture, forestry
   fi shing and mining
Business services
Construction
Entertainment, leisure
   and tourism
Financial, investment
   and insurance4
Government and 
   offi  cial institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Liquid assets and due
from other fi nancial 
institutions

Trading and
AFS1 assets

Derivatives

Loans and
advances and
acceptances5

Other
fi nancial
assets2

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

Credit related
commitments3

2011
$m

2010
$m

Total

2011
$m

2010
$m

–
23
8

–

 8 
 47 
 2 

–

–
2
2

–

37
5
21

46

259
89
147

278

139
67
95

12,143
5,384
5,156

11,571
5,207
4,592

289

6,151

5,463

176
78
75

89

 164 
 74 
 65 

7,309
2,556
3,448

 6,216 
 2,669 
 3,978 

19,887
8,132
8,836

18,135
8,069
8,753

77

2,942

2,402

9,460

8,277

1,262

2,622

16,427

16,906

36,047

25,759

7,921

7,537

115

108

7,082

6,724

68,854

59,656

4,217
240
–
1
8
10
242
43

6,054

30
4
–

–

6,826
 68 
 –   
 3 
 5 
 3 
 158
 2 

15,311
358
–
40
85
59
2
1,411

 14,159 
 346 
 – 
 89 
 132 
 80 
 8 
 3,776 

184
664
–
795
173
461
383
1,066

 184 
566

218
8,252

133
7,196
 –    191,052 175,888
22,643
8,422
4,853
5,526
8,517

24,108
9,295
5,533
5,826
8,285

 586 
160
289
392
 413 

9,744

33,697

35,605

40,546

28,939 289,324 267,548

36
–
–

–

–
–
–

–

1 
1 
– 

–

84
15
3

33

96
15
2

30

14,023
898
732

14,538
590
764

880

841

2,394

1,337

2,751

2,383

7,864

5,361

728

1,370

184
–
–
–
–
–
12
28

 5 
41
 –   
 23 
 78 
 4 
41
 – 

2,652

1,565

4,913
8
–
–
2
45
–
43

7,762

 4,248 
 15 
 –   
 –   
 2   
16
 –   
 159 

451
155
–
25
33
83
17
305

241
 93 
–
 46 
 53 
114
 15 
 256 

1,136
2,015
43,574
5,855
1,222
1,247
925
1,456

1,089
2,365
42,463
5,798
1,100
1,370
931
1,188

6,825

9,068

6,322

74,691

74,407

1,101

3
120
2,771
350
135
80
84
120

4,196

79
5
4

5

682

6
11
247
33
7
7
5
10

 2 
 102 
 2,495 
 321 
 119 
 69 
 78 
 121 

235
8,214
35,929
8,267
3,630
2,972
4,938
7,673

 198
 9,070 

21,502
20,168
17,348
17,848
 36,155  229,752 214,538
31,279
33,561
12,300
13,326
8,031
9,115
11,412
11,475
19,049
18,598

 7,637 
 3,462 
 2,737 
 5,250 
 6,220 

3,795

95,195

92,718 469,012 438,349

108
4
6

1,404
320
536

1,097
86
503

15,620
1,242
1,275

15,876
696
1,275

6

252

378

1,170

1,255

181

1,153

898

15,572

11,530

8
 18 
316
 43 
 8 
 10 
 7 
10

725

803
1,513
6,482
652
583
463
873
1,659

610
 1,460 
5,828
 869 
 705 
 383 
 976 
 1,382 

7,493
3,702
50,303
6,565
1,847
1,845
1,832
3,501

6,201
3,992
48,607
6,779
1,946
1,897
1,970
2,995 

16,693

15,175 111,967 105,019

1  Available-for-sale assets.
2  Mainly comprises trade dated assets and accrued interest. 
3  Credit related commitments comprise undrawn facilities and customer contingent liabilities.
4 
5  Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.

Includes amounts due from other Group entities.

144

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Concentrations of credit risk analysis (continued):
Composition of fi nancial instruments that give rise to credit risk by industry (continued):

Consolidated

Asia Pacifi c, Europe 
& America
Agriculture, forestry
   fi shing and mining
Business services
Construction
Entertainment, leisure
   and tourism
Financial, investment
   and insurance4
Government and 
   offi  cial institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Consolidated – 
aggregate
Agriculture, forestry
   fi shing and mining
Business services
Construction
Entertainment, leisure
   and tourism
Financial, investment
   and insurance4
Government and 
   offi  cial institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Liquid assets and due
from other fi nancial 
institutions

Trading and
AFS1 assets

Derivatives

Loans and
advances and
acceptances6

Other
fi nancial
assets2

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

Credit related
commitments3

2011
$m

2010
$m

Total

2011
$m

2010
$m

38
8
–

–

11
–
5

–

–
–
–

–

–
–
–

–

40
3
32

–

22
2
16

3

1,389
914
336

730

688
682
251

819

20,692

10,022

6,512

5,445

3,576

2,023

2,382

1,936

1,005
140
–
–
–
–
123
206

66
138
 2 
 –   
 –   
11
52
17

8,839
2
–
–
–
–
–
1,047

 5,558 
 70 
 – 
 30 
 5 
 1 
 1 
 272 

33
306
–
63
2
52
115
282

1
 162 
 –   
 15 
 2 
 50 
 88 
 176 

437
11,121
5,817
3,309
921
2,343
5,289
4,764

359
7,123
4,606
2,393
708
1,764
3,257
3,541

22,212

10,324

16,400

11,382

4,504

2,560

39,752

28,127

68
35
8

–

55
47
7

–

–
2
2

–

38
6
21

46

383
107
182

311

257
84
113

27,555
7,196
6,224

26,797
6,479
5,607

322

7,761

7,123

24,348

13,981

25,690

24,734

47,487

33,143

11,031

10,843

5,406
380
–
1
8
10
377
277

 6,897 
247 
 2 
26
83
18
251
19

29,063
368
–
40
87
104
2
2,501

 23,965 
 431 
 – 
 119 
 139 
 97 
 9 
 4,207 

668
1,125
–
883
208
596
515
1,653

426
 821

1,791
21,388

1,581
16,684
 –  240,443 222,957
30,834
10,230
7,987
9,714
13,246

33,272
11,438
9,123
12,040
14,505

 647 
 215 
 453 
 495 
 845 

24
16
6

12

40

7
189
99
56
16
40
90
81

676

279
99
85

106

837

 26 
 26 
 10 

31

74

 14 
 272 
 176 
 91 
 27 
 67 
 124 
 135 

3,721
1,255
1,978

4,947
896
1,506

5,212
2,196
2,352

5,694
1,606
1,788

282

323

1,024

1,176

9,103

5,570

42,305

25,070

1,340
16,591
6,580
581
692
1,102
10,139
3,847

 1,231 
 12,546 
 5,700 
 688 
 316 
 806 
 6,079 
 3,013 

11,661
28,349
12,496
4,009
1,631
3,537
15,756
10,227

7,229
20,311
10,484
3,217
1,058
2,699
9,601
7,154

1,073

57,211

43,621 140,755

97,087

298
104
81

12,434
4,131
5,962

12,260
3,651
5,987

40,719
11,570
12,463

39,705
10,371
11,816

114

3,476

3,103

11,654

10,708

363

17,338

13,192 126,731

96,256

16
320
3,117
439
158
127
179
211

5,973

 24 
 392
 2,987
 455 
 154 
 146 
 209 
 266 

2,378
26,318
48,991
9,500
4,905
4,537
15,950
13,179

34,932
39,322
 2,039 
 23,076 
41,651
49,899
 47,683  292,551 273,629
41,275
44,135
15,304
16,804
12,627
14,497
22,983
29,063
29,198
32,326

 9,194 
 4,483 
 3,926 
 12,305
10,615 

5,593 169,099 151,514 721,734 640,455

Gross Total

30,918

21,633

57,859

53,812

54,118

37,821 403,767 370,082

Individual provision for
   credit impairment
Collective provision for
   credit impairment

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(1,687)

(1,849)

(2,604)

(2,577)

– 

– 

– 

– 

(10)

(26)

(1,697)

(1,875)

(572)

(576)

(3,176)

(3,153)

30,918

21,633

57,859

53,812

54,118

37,821 399,476 365,656

5,973

5,593 168,517 150,912 716,861 635,427

Unearned income
Capitalised brokerage/
   mortgage origination
   fees

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(2,216)

(2,262)

– 

629

600

– 

– 

– 

– 

– 

– 

– 

(2,216)

(2,262)

– 

629

600

30,918

21,633

57,859

53,812

54,118

37,821 397,889 363,994

5,973

5,593 168,517 150,912 715,274 633,765

Excluded from analysis
   above5

2,805

2,793

479

445

–

– 

–

–

–

– 

–

– 

3,284

3,238

33,723

24,426

58,338

54,257

54,118

37,821 397,889 363,994

5,973

5,593 168,517 150,912 718,558 637,003

1  Available-for-sale assets.
2  Mainly comprises trade dated assets and accrued interest.
3  Credit related commitments comprise undrawn facilities and customer contingent liabilities.
4 
5  Equity instruments and cash are excluded from maximum exposure amount.
6  Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.

Includes amounts due from other Group entities.

Notes to the Financial Statements 145

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Concentrations of credit risk analysis (continued):
Composition of fi nancial instruments that give rise to credit risk by industry (continued):

The Company

Australia
Agriculture, forestry
   fi shing and mining
Business services
Construction
Entertainment, leisure
   and tourism
Financial, investment
   and insurance4
Government and 
   offi  cial institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

New Zealand
Agriculture, forestry
   fi shing and mining
Business services
Construction
Entertainment, leisure
   and tourism
Financial, investment
   and insurance
Government and 
   offi  cial institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Liquid assets and due
from other fi nancial 
institutions

Trading and
AFS1 assets

Derivatives

Loans and
advances and
acceptances5

Other
fi nancial
assets2

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

Credit related
commitments3

2011
$m

2010
$m

Total

2011
$m

2010
$m

–
25
9

–

8
46
2

–

–
2
2

–

37
4
21

46

259
89
148

278

139
67
94

11,425
5,373
5,145

9,689
5,198
4,584

288

6,130

5,454

1,298

2,502

16,786

16,767

42,119

29,500

8,651

8,302

4,598
261
–
1
9
11
263
47

6,522

– 
– 
– 

– 

–

–
–
–
–
–
–
–
–

–

6,726
 67 
 –   
 3 
 5 
 3 
 156 
 2 

15,653
366
–
41
87
60
2
1,333

 14,060 
 344 
 – 
 88 
 131 
 79 
 8 
 3,621 

184
665
–
794
173
461
384
1,066

 184 
 567 

218
8,227

133
7,183
 –    190,661 175,585
22,605
8,408
4,780
5,516
8,491

24,056
9,275
5,491
5,811
8,259

 586 
 160 
 288 
 392 
 413 

9,520

34,332

35,206

46,620

32,678 288,722 265,928

– 
– 
– 

– 

–

–
–
–
–
–
–
–
–

–

– 
– 
– 

– 

–

–
–
–
–
–
–
–
–

–

– 
– 
– 

– 

–

–
–
–
–
–
–
–
–

–

– 
– 
– 

– 

– 
– 
– 

– 

21

381

– 
– 
– 

– 

–

– 
– 
– 

– 

–

–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–

21

381

–
–
7,820
–
–
–
–
–

7,820

–
–
7,663
–
–
–
–
–

7,663

118
55
53

63

89

3
85
1,956
248
95
57
60
86

2,968

– 
– 
– 

– 

–

–
–
267
–
–
–
–
–

267

92
49
44

52

79

7,302
2,553
3,445

 6,022 
 2,669 
 3,978 

19,104
8,097
8,802

15,987
8,033
8,723

2,940

2,402

9,411

8,242

7,075

6,724

76,018

63,874

 2 
 68 
 1,671 
 215 
 80 
 45 
 52 
 82 

235
8,206
35,890
8,259
3,626
2,970
4,933
7,666

 198 
 9,070 

21,303
20,891
17,299
17,810
 36,155  228,507 213,411
31,134
33,399
12,246
13,265
7,929
9,050
11,373
11,453
18,826
18,457

 7,637 
 3,462 
 2,734 
 5,249 
 6,217 

2,531

95,100

92,517 474,264 438,380

– 
– 
– 

– 

–

–
–
226
–
–
–
–
–

226

– 
– 
– 

– 

–

–
–
69
–
–
–
–
–

69

– 
– 
– 

– 

–

–
–
48
–
–
–
–
–

48

– 
– 
– 

– 

– 
– 
– 

– 

21

381

–
–
8,156
–
–
–
–
–

8,177

–
–
7,937
–
–
–
–
–

8,318

1  Available-for-sale assets.
2  Mainly comprises trade dated assets and accrued interest.
3  Credit related commitments comprise undrawn facilities and customer contingent liabilities. 
4 
5  Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.

Includes amounts due from other Group entities.

146

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Concentrations of credit risk analysis (continued):
Composition of fi nancial instruments that give rise to credit risk by industry (continued):

The Company

Asia Pacifi c, Europe 
& America
Agriculture, forestry
   fi shing and mining
Business services
Construction
Entertainment, leisure
   and tourism
Financial, investment
   and insurance4
Government and 
   offi  cial institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

The Company – 
aggregate
Agriculture, forestry
   fi shing and mining
Business services
Construction
Entertainment, leisure
   and tourism
Financial, investment
   and insurance4
Government and 
   offi  cial institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Liquid assets and due
from other fi nancial 
institutions

Trading and
AFS1 assets

Derivatives

Loans and
advances and
acceptances6

Other
fi nancial
assets2

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

Credit related
commitments3

2011
$m

2010
$m

Total

2011
$m

2010
$m

34
7
–

–

11
–
1

–

– 
– 
– 

– 

– 
– 
– 

– 

15
1
12

–

10
1
7

1

817
604
176

558

429
486
114

644

18,056

9,306

5,601

5,031

1,362

897

2,035

1,711

899
122
–
–
–
–
110
185

56
134
 2 
 –   
 –   
11
44
17

6,305
2
–
–
–
–
–
766

 4,388 
 67 
–
 29 
 5 
 1 
 1 
 170 

12
116
–
24
1
20
44
108

–
 71 
 –   
 6 
 1 
 22 
 38 
 78

362
9,544
4,465
3,111
596
1,760
4,471
3,938

305
6,388
3,258
2,413
480
1,462
2,860
2,914

19,413

9,582

12,674

9,692

1,715

1,132

32,437

23,464

34
32
9

–

19
46
3

–

–
2
2

–

37
4
21

46

274
90
160

278

149
68
101

12,242
5,977
5,321

10,118
5,684
4,698

289

6,688

6,098

13
10
3

9

36

6
154
72
50
10
28
72
63

526

131
65
56

72

16
18
4

24

68

12
242
123
91
18
55
108
110

889

3,032
1,071
1,829

4,466
837
1,448

3,911
1,693
2,020

4,932
1,342
1,574

258

284

825

953

8,291

5,242

35,381

22,255

1,259
14,682
5,587
534
527
982
9,166
2,989

 1,186 
 11,668 
 4,856 
 663 
 247 
 715 
 5,666 
 2,304 

8,843
24,620
10,124
3,719
1,134
2,790
13,863
8,049

5,947
18,570
8,239
3,202
751
2,266
8,717
5,593

50,207

39,582 116,972

84,341

108
67
48

10,334
3,624
5,274

10,488
3,506
5,426

23,015
9,790
10,822

20,919
9,375
10,297

76

3,198

2,686

10,236

9,195

19,354

11,808

22,386

21,798

43,502

30,778

10,686

10,013

125

147

15,366

11,966 111,420

86,510

5,497
383
–
1
9
11
373
232

6,782
201
 2 
 3 
 5 
14
200
19

21,959
368
–
41
87
60
2
2,099

 18,448 
 411 
 – 
 117 
 136 
 80 
 9 
 3,791 

196
781
–
818
174
481
428
1,174

 184 
 638 

580
17,771

438
13,571
 –    202,946 186,506
25,018
8,888
6,242
8,376
11,405

27,167
9,871
7,251
10,282
12,197

 592 
 161 
 310 
 430 
 491 

9
239
2,295
298
105
85
132
149

3,761

14
310
2,020
306
98
100
160
192

1,494
22,888
41,546
8,793
4,153
3,952
14,099
10,655

27,250
29,734
 1,384 
 20,738 
35,869
42,430
 41,059 246,787 229,587
34,336
37,118
12,997
14,399
10,195
11,840
20,090
25,316
24,419
26,506

 8,300
 3,709 
 3,449 
 10,915 
 8,521 

3,646 145,376 132,147 599,413 531,039

Gross Total

25,935

19,102

47,006

44,898

48,356

34,191 328,979 297,055

Individual provision for
   credit impairment
Collective provision for
   credit impairment

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(1,144)

(1,253)

(2,042)

(1,950)

– 

– 

– 

– 

(6)

(20)

(1,150)

(1,273)

(454)

(436)

(2,496)

(2,386)

25,935

19,102

47,006

44,898

48,356

34,191 325,793 293,852

3,761

3,646 144,916 131,691 595,767 527,380

Unearned income
Capitalised brokerage/
   mortgage origination
   fees

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(1,961)

(2,007)

– 

602

566

– 

– 

– 

– 

– 

– 

– 

(1,961)

(2,007)

– 

602

566

25,935

19,102

47,006

44,898

48,356

34,191 324,434 292,411

3,761

3,646 144,916 131,691 594,408 525,939

Excluded from analysis
   above5

958

1,082

378

380

–

–

–

– 

–

– 

–

– 

1,336

1,462

26,893

20,184

47,384

45,278

48,356

34,191

324,434 292,411

3,761

3,646 144,916 131,691 595,744 527,401

1  Available-for-sale assets.
2  Mainly comprises trade dated assets and accrued interest. 
3  Credit related commitments comprise undrawn facilities and customer contingent liabilities.
4 
5  Equity instruments and cash are excluded from maximum exposure amount.
6  Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.

Includes amounts due from other Group entities.

Notes to the Financial Statements 147

 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

CREDIT QUALITY

Maximum exposure to credit risk
For fi nancial assets recognised on the balance sheet, the maximum exposure to credit risk is the carrying amount. In certain circumstances, 
there may be diff erences between the carrying amounts reported on the balance sheet and the amounts reported in the tables below. 
Principally, these diff erences arise in respect of fi nancial assets that are subject to risks other than credit risk, such as equity investments 
which are primarily subject to market risk, or bank notes and coins. For contingent exposures, the maximum exposure to credit risk is the 
maximum amount the Group would have to pay if the instrument is called upon. For undrawn facilities, the maximum exposure to credit 
risk is the full amount of the committed facilities.

The following tables present the maximum exposure to credit risk of on-balance sheet and off -balance sheet fi nancial assets before taking 
account of any collateral held or other credit enhancements.

Consolidated

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
  – Australia
  – APEA
  – New Zealand
  – Institutional
  – Less: Institutional APEA
Other fi nancial assets2

Undrawn facilities
Contingent facilities

Total

Reported

Excluded1

Maximum exposure
to credit risk

2011
$m

24,899
8,824
36,074
54,118
22,264

231,139
38,779
68,174
91,151
(31,936)
5,973

2010
$m

18,945
 5,481 
 33,515 
 37,821 
 20,742 

217,903
27,118
67,239
72,670
(21,538)
5,593

2011
$m

2,805
–
–
–
479

–
–
–
–
–
–

2010
$m

2,793
–
–
–
445

–
–
–
–
–
–

2011
$m

22,094
8,824
36,074
54,118
21,785

231,139
38,779
68,174
91,151
(31,936)
5,973

2010
$m

 16,152 
 5,481 
 33,515 
 37,821 
 20,297 

217,903
27,118
67,239
72,670
(21,538)
5,593

549,459

485,489

3,284

3,238

546,175

 482,251 

137,889
31,210

 124,029 
 27,485 

169,099

 151,514 

–
–

–

–
–

–

137,889
31,210

 124,029 
 27,485 

169,099

 151,514 

718,558

 637,003 

3,284

3,238

715,274

 633,765 

Includes bank notes and coins and cash at bank within liquid assets and equity instruments within available-for-sale financial assets.

1 
2  Mainly comprises trade dated assets and accrued interest.

148

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Maximum exposure to credit risk (continued)

The Company

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
Other fi nancial assets2

Undrawn facilities
Contingent facilities

Total

Reported

    Excluded1

Maximum exposure
to credit risk

2011
$m

20,555
6,338
28,367
48,356
19,017
323,974
3,761

2010
$m

 16,047 
 4,136 
 28,305 
 34,191 
 16,973 
291,956
 3,646 

2011
$m

958
–
–
–
378
–
–

450,368

 395,254 

1,336

117,107
28,269

106,403
25,744

145,376

132,147

–
–

–

2010
$m

1,082
–
–
–
380
–
–

1,462

–
–

–

2011
$m

19,597
6,338
28,367
48,356
18,639
323,974
3,761

2010
$m

 14,964 
 4,136 
 28,305 
 34,191 
 16,593 
291,957
 3,646 

449,033

 393,792 

117,107
28,269

106,403
25,744

145,376

132,147

595,744

527,401

1,336

1,462

594,408

525,939

Includes bank notes and coins and cash at bank within liquid assets and equity instruments within available-for-sale financial assets.

1 
2  Mainly comprises trade dated assets and accrued interest.

Notes to the Financial Statements 149

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

DISTRIBUTION OF FINANCIAL ASSETS BY CREDIT QUALITY
The Group has a comprehensive rating system that is used to quantify credit risk. The use of masterscales ensures consistency across exposure 
types at the Group, providing a consistent framework for reporting and analysis. 

All customers with whom ANZ has a credit relationship including guarantors, are assigned a Customer Credit Rating (CCR) or score at origination 
either by programmed credit assessment or by judgemental assessment. In addition, the CCR or score is reviewed on an ongoing basis to ensure 
it accurately refl ects the credit risk of the customer and the prevailing economic conditions. 

The Group’s risk grade profi le therefore changes dynamically through new lending, repayment and/or existing counterparty movements in 
either risk or volume. 

Restructured items
Restructured items are facilities in which the original contractual terms have been modifi ed for reasons related to the fi nancial diffi  culties of 
the customer. Restructuring may consist of reduction of interest, principal or other payments legally due, or an extension in maturity materially 
beyond those typically off ered to new facilities with similar risk.

Consolidated

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
  – Australia
  – APEA
  – New Zealand
  – Institutional
  – Less: Institutional APEA
Other fi nancial assets1
Credit related commitments2

The Company

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
Other fi nancial assets1
Credit related commitments2

Neither past 
due nor
impaired

2011
$m

22,094
8,824
36,074
54,079
21,785

2010
$m

 16,152 
 5,481 
 33,515 
 37,752 
 20,297 

220,897  207,897
25,742
63,497
69,132
(21,217)
 5,593 
168,906  151,220 

37,413
64,732
88,622
(31,557)
5,973

Past due but not
impaired

2011
$m

2010
$m

– 
– 
– 
– 
– 

9,022
700
2,034
119
(24)
– 
– 

– 
– 
– 
– 
– 

8,977
689
2,229
263
(15)
– 
– 

697,842

615,061

11,851

12,143

Restructured

Impaired

Total

2011
$m

2010
$m

2011
$m

2010
$m

– 
– 
– 
1 
– 

–
–
16
683
–
– 
– 

700

– 
– 
– 
18
– 

–
–
7
116
–
– 
– 

141

– 
– 
– 
38
– 

1,220
666
1,392
1,727
(355)
–
193

4,881

2011
$m

22,094
8,824
36,074
54,118
21,785

2010
$m

16,152
5,481
33,515
37,821
20,297

– 
– 
– 
51
– 

1,029
687
1,506
3,159
(306)
– 
294

231,139  217,903 
27,118
67,239
72,670
(21,538)
 5,593 
169,099  151,514 

38,779
68,174
91,151
(31,936)
5,973

6,420

715,274

633,765

Neither past 
due nor
impaired

2011
$m

2010
$m

19,597
6,338
28,367
48,317
18,639

14,964 
 4,136 
 28,305 
 34,122 
 16,593 
310,758  277,687 
 3,646 
145,204  131,877 

3,761

Past due but not
impaired

2011
$m

– 
– 
– 
– 
– 
 9,495 
– 
– 

9,495

2010
$m

– 
– 
– 
– 
– 
 9,867 
– 
– 

9,867

Restructured

Impaired

Total

2011
$m

– 
– 
– 
1
– 
683
– 
– 

684

2010
$m

– 
– 
– 
18
– 
116
– 
– 

134

2011
$m

– 
– 
– 
38
– 
3,038
– 
172 

3,248

2010
$m

2011
$m

2010
$m

– 
– 
– 
51
– 
4,287
–

 14,964 
19,597
 4,136 
6,338
 28,305 
28,367
 34,191 
48,356
 16,593 
18,639
291,957
323,974
 3,646 
3,761
 270  145,376  132,147 

4,608

594,408

525,939

1  Mainly comprises trade dated assets and accrued interest.
2  Comprises undrawn facilities and customer contingent liabilities.

580,981

511,330

150

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Credit quality of fi nancial assets neither past due nor impaired
The credit quality of fi nancial assets is managed by the Group using internal CCRs based on their current probability of default. The Group’s 
masterscales are mapped to external rating agency scales, to enable wider comparisons. 

Internal rating

Strong credit profi le

Customers that have demonstrated superior stability in their operating and fi nancial performance over the long-term, 
and whose debt servicing capacity is not signifi cantly vulnerable to foreseeable events. This rating broadly corresponds 
to ratings ‘Aaa’ to ‘Baa3’ and ‘AAA’ to ‘BBB–’ of Moody’s and Standard & Poor’s respectively.

Satisfactory risk

Customers that have consistently demonstrated sound operational and fi nancial stability over the medium to long-
term, even though some may be susceptible to cyclical trends or variability in earnings. This rating broadly corresponds 
to ratings ‘Ba2’ to ‘Ba3’ and ‘BB’ to ‘BB–’ of Moody’s and Standard & Poor’s respectively.

Sub-standard but not 
past due or impaired

Customers that have demonstrated some operational and fi nancial instability, with variability and uncertainty 
in profi tability and liquidity projected to continue over the short and possibly medium term. This rating broadly 
corresponds to ratings ‘B1’ to ‘Caa’ and ‘B+’ to ‘CCC’ of Moody’s and Standard & Poor’s respectively.

Consolidated

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
  – Australia
  – APEA
  – New Zealand
  – Institutional
  – Less: Institutional APEA
Other fi nancial assets1
Credit related commitments2

The Company

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
Other fi nancial assets1
Credit related commitments2

1  Mainly comprises trade dated assets and accrued interest. 
2   Comprises undrawn facilities and customer contingent liabilities.

Strong credit profi le

Satisfactory risk

2011
$m

21,484
7,617
35,528
51,928
20,081

2010
$m

 15,606 
 4,880 
 32,466 
 36,464 
 19,026 

2011
$m

552
980
546
1,461
1,664

2010
$m

 468 
 424 
 1,017 
 775 
 1,271 

Sub-standard 
but not past 
due or impaired

Total

2011
$m

58
227
–
690
40

2010
$m

 78 
 177 
 32 
 513 
–

2011
$m

22,094
8,824
36,074
54,079
21,785

2010
$m

 16,152 
 5,481 
 33,515 
 37,752 
 20,297 

164,417
26,136
39,590
65,433
(21,894)
5,412
136,248

153,391
14,731
36,094
45,050
(11,625)
5,125
123,083

46,367
9,201
20,802
19,038
(9,192)
431
29,759

 45,148
9,227
22,069
19,988
(8,894)
 385 
 24,544 

10,113
2,076
4,340
4,151
(471)
130
2,899

 9,358
1,784
5,334
4,094
(698)
83

220,897
37,413
64,732
88,622
(31,557)
5,973
 3,593  168,906

207,897
25,742
63,497
69,132
(21,217)
5,593
151,220

551,980

474,291

121,609

116,422

24,253

24,348

697,842

615,061

Strong credit profi le

Satisfactory risk

2011
$m

2010
$m

19,085
5,596
28,017
46,418
18,336
228,068
3,307
119,913

 14,566 
 3,914 
 27,274 
 33,127 
 16,264 
198,050
3,315
109,788

2011
$m

473
738
350
1,226
263
67,548
346
23,598

2010
$m

340
214
999
532
329
65,885
275
19,724

Sub-standard 
but not past 
due or impaired

2011
$m

39
4
–
673
40
15,142
108
1,693

2010
$m

58
8
32
463
–
13,752
56
2,365

Total

2011
$m

2010
$m

19,597
6,338
28,367
48,317
18,639
310,758
3,761
145,204

14,964
4,136
28,305
34,122
16,593
277,687
3,646
131,877

468,740

406,298

94,542

88,298

17,699

16,734

580,981

511,330

Notes to the Financial Statements 151

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Ageing analysis of fi nancial assets that are past due but not impaired
Ageing analysis of past due loans is used by the Group to measure and manage emerging credit risks. Financial assets that are past due but not impaired 
include those which are assessed, approved and managed on a portfolio basis within a centralised environment (for example credit cards and personal 
loans) that can be held on a productive basis until they are 180 days past due, as well as those which are managed on an individual basis.

A large portion of retail credit exposures, such as residential mortgages, are generally well secured. That is, the value of associated security is suffi  cient 
to cover amounts outstanding.

As at 30 September 2011

Consolidated

As at 30 September 2010

Consolidated

1-5
days
$m

6-29
days
$m

30-59
days
$m

60-89
days
$m

>90
days
$m

Total
$m

1-5
days
$m

6-29
days
$m

30-59
days
$m

60-89
days
$m

>90
days
$m

Total
$m

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and 
acceptances:
  – Australia
  – APEA
  – New Zealand 
  – Institutional
  – Less: Institutional APEA
Other fi nancial assets
Credit related commitments1

–
–
–
–
–

2,132
–
867
29
–
–
–

3,028

–
–
–
–
–

–
–
–
–
–

3,451
516
557
36
(20)
–
–

1,280
–
275
30
(1)
–
–

4,540

1,584

–
–
–
–
–

639
115
93
20
(2)
–
–

865

–
–
–
–
–

–
–
–
–
–

1,520
69
242
4
(1)
–
–

9,022
700
2,034
119
(24)
–
–

1,834

11,851

–
–
–
–
–

1,799
–
739
8
–
–
–

2,546

–
–
–
–
–

–
–
–
–
–

4,115
483
788
110
(1)
–
–

5,495

1,274
–
340
55
–
–
–

1,669

–
–
–
–
–

587
123
124
44
–
–
–

878

–
–
–
–
–

–
–
–
–
–

1,202
83
238
46
(14)
–
–

8,977
689
2,229
263
(15)
–
–

1,555

12,143

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and 
acceptances
Other fi nancial assets
Credit related commitments1

The Company

The Company

1-5
days
$m

6-29
days
$m

30-59
days
$m

60-89
days
$m

>90
days
$m

Total
$m

1-5
days
$m

6-29
days
$m

30-59
days
$m

60-89
days
$m

>90
days
$m

Total
$m

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

2,222
–
–

2,222

3,760
–
–

3,760

1,308
–
–

1,308

–
–
–
–
–

695
–
–

695

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

1,510
–
–

1,510

9,495
–
–

9,495

1,871
–
–

1,871

4,704
–
–

4,704

1,341
–
–

1,341

–
–
–
–
–

722
–
–

722

–
–
–
–
–

–
–
–
–
–

1,229
–
–

1,229

9,867
–
–

9,867

1  Comprises undrawn facilities and customer contingent liabilities.

152

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Estimated value of collateral for fi nancial assets that are past due but not impaired
Collateral provided as security is valued conservatively on a recoverable basis assuming an event of default, and such valuations are updated on 
a regular basis with the frequency varying depending on the nature of the security. The adequacy of security valuations must also be considered 
at each customer review. In order to calculate the Security Indicator (SI) for a transaction, the value of a collateral item is reduced by an extension 
ratio which reduces its market value to a realisable value assuming a downturn scenario. Extension ratios have been determined based on analysis 
of historical loss information.

For the purposes of this disclosure, where security is valued at more than the corresponding credit exposure, coverage is capped at the value 
of the credit exposure. 

Consolidated

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
  – Australia
  – APEA
  – New Zealand 
  – Institutional
  – Less: Institutional APEA
Other fi nancial assets1
Credit related commitments2

Cash

Real estate

Other

Total value of
collateral

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

Credit exposure

2011
$m

2010
$m

– 
– 
– 
– 
– 

– 
–
–
–
–
– 
– 

–

– 
– 
– 
– 
– 

– 
–
–
–
–
– 
– 

–

– 
– 
– 
– 
– 

– 
– 
– 
– 
– 

– 
– 
– 
– 
– 

– 
– 
– 
– 
– 

– 
– 
– 
– 
– 

– 
– 
– 
– 
– 

– 
– 
– 
– 
– 

– 
– 
– 
– 
– 

6,310
174
1,223
46
–
– 
– 

6,346
193
1,586
94
–
– 
– 

1,717
173
448
25
(1)
– 
– 

1,771
234
241
119
(3)
– 
– 

8,027
347
1,671
71
(1)
– 
– 

8,117
427
1,827
213
(3)
– 
– 

9,022
700
2,034
119
(24)
– 
– 

8,977
689
2,229
263
(15)
– 
– 

Unsecured 
portion
of credit 
exposure

2011
$m

2010
$m

– 
– 
– 
– 
– 

995
353
363
48
(23)
–
– 

– 
– 
– 
– 
– 

860
262
402
50
(12)
– 
– 

7,753

8,219

2,362

2,362

10,115

10,581

11,851

12,143

1,736

1,562

The Company

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
Other fi nancial assets1
Credit related commitments2

Cash

Real estate

Other

Total value of
collateral

Credit exposure

Unsecured 
portion
of credit 
exposure

2011
$m

2010
$m

– 
– 
– 
– 
– 
–
– 
– 

– 

– 
– 
– 
– 
– 
–
– 
– 

– 

2011
$m

– 
– 
– 
– 
– 
6,709
– 
– 

2010
$m

– 
– 
– 
– 
– 
6,875
– 
– 

2011
$m

– 
– 
– 
– 
– 
1,672
– 
– 

2010
$m

– 
– 
– 
– 
– 
1,894
– 
– 

2011
$m

– 
– 
– 
– 
– 
8,381
– 
– 

2010
$m

– 
– 
– 
– 
– 
8,769
– 
– 

2011
$m

– 
– 
– 
– 
– 
9,495
– 
– 

2010
$m

– 
– 
– 
– 
– 
9,867
– 
– 

2011
$m

– 
– 
– 
– 
– 
1,114
– 
– 

2010
$m

– 
– 
– 
– 
– 
1,098
– 
– 

6,709

6,875

1,672

1,894

8,381

8,769

9,495

9,867

1,114

1,098

1  Mainly comprises trade dated assets and accrued interest.
2  Comprises undrawn facilities and customer contingent liabilities.

Notes to the Financial Statements 153

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Financial assets that are individually impaired 

Consolidated

The Company

Impaired assets
2011
$m

2010
$m

– 
– 
– 
35
–
2,592
–
180

– 
– 
– 
51
– 
3,837
– 
260

2,807

4,148

– 
– 
– 
– 
–
1,392
– 
13

– 
– 
– 
– 
–
1,551
– 
24

1,405

1,575

– 
– 
– 
3 
– 
666
– 
–

669

– 
– 
– 
38
– 
4,650
– 
193

– 
– 
– 
– 
– 
687
– 
10 

697

– 
– 
– 
51
– 
6,075
– 
294

Individual provision
balances

2011
$m

– 
– 
– 
–
– 
902
– 
7

909

– 
– 
– 
– 
–
398
– 
3

401

– 
– 
– 
– 
– 
387
– 
– 

387

2010
$m

– 
– 
– 
–
– 
957
– 
20

977

– 
– 
– 
– 
–
463
– 
6

469

– 
– 
– 
– 
– 
429
– 
– 

429

– 
– 
– 
–
– 
1,687
– 
10

– 
– 
– 
–
– 
1,849
– 
26

Impaired assets

2011
$m

2010
$m

– 
– 
– 
35
–
2,430
–
172

– 
– 
– 
51
– 
3,696
– 
260

2,637

4,007

– 
– 
– 
– 
–
52
– 
–

52

– 
– 
– 
3 
– 
556
– 
– 

559

– 
– 
– 
38
– 
3,038
– 
172

– 
– 
– 
– 
–
33
– 
–

33

– 
– 
– 
– 
– 
558
– 
10 

568

– 
– 
– 
51
– 
4,287
– 
270

Individual provision
balances

2011
$m

– 
– 
– 
–
– 
864
– 
6

870

– 
– 
– 
– 
–
14
– 
–

14

– 
– 
– 
– 
– 
266
– 
– 

266

– 
– 
– 
–
– 
1,144
– 
6

2010
$m

– 
– 
– 
–
– 
904
– 
20

924

– 
– 
– 
– 
–
9
– 
–

9

– 
– 
– 
– 
– 
340
– 
– 

340

– 
– 
– 
–
– 
1,253
– 
20

4,881

6,420

1,697

1,875

3,248

4,608

1,150

1,273

Australia
Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
Other fi nancial assets1
Credit related commitments2

New Zealand
Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
Other fi nancial assets1
Credit related commitments2

Asia Pacifi c, Europe & America
Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
Other fi nancial assets1
Credit related commitments2

Aggregate
Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and acceptances
Other fi nancial assets1
Credit related commitments2

1  Mainly comprises trade dated trading assets and accrued interest.
2  Comprises undrawn facilities and customer contingent liabilities.

154

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Estimated value of collateral for fi nancial assets that are individually impaired

Consolidated

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and  
   acceptances
  – Australia
  – APEA
  – New Zealand 
  – Institutional
  – Less: Institutional APEA
Other fi nancial assets1
Credit related commitments2

The Company

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments
Available-for-sale assets
Net loans and advances and        
   acceptances
Other fi nancial assets1
Credit related commitments2

Cash

Real estate

Other

Total value of
collateral

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

Credit exposure

2011
$m

2010
$m

Unsecured 
portion of 
credit exposure

2011
$m

2010
$m

– 
– 
– 
–
– 

–
–
–
–
–
–
–

–

– 
– 
– 
–
– 

–
–
–
–
–
–
1

1

– 
– 
– 
17
– 

248
16
840
784
–
–
7

1,912

– 
– 
– 
32
– 

172
15
743
1,330
–
–
9

2,301

– 
– 
– 
21
– 

380
262
154
488
(209)
–
176

– 
– 
– 
19
– 

– 
– 
– 
38
– 

– 
– 
– 
51
– 

– 
– 
– 
38
– 

– 
– 
– 
51
– 

376
243
329
1,195
(177)
–
258

628
278
994
1,272
(209)
–
183

548
258
1,072
2,525
(177)
–
268

1,220
666
1,392
1,727
(355)
–
193

1,029
687
1,506
3,159
(306)
–
294

– 
– 
– 
–
– 

592
388
398
455
(146)
–
10

– 
– 
– 
–
– 

481
429
434
634
(129)
–
26

1,272

2,243

3,184

4,545

4,881

6,420

1,697

1,875

Cash

Real estate

Other

Total value of
collateral

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

2011
$m

2010
$m

Credit exposure

2011
$m

2010
$m

Unsecured 
portion of 
credit exposure

2011
$m

2010
$m

– 
– 
– 
–
– 

–
–
–

–

– 
– 
– 
–
– 

–
–
1

1

– 
– 
– 
17
– 

– 
– 
– 
32
– 

1,086
– 
3

1,541
– 
6

1,106

1,579

– 
– 
– 
21
– 

808
– 
163

992

– 
– 
– 
19
– 

– 
– 
– 
38
– 

– 
– 
– 
51
– 

– 
– 
– 
38
– 

– 
– 
– 
51
– 

– 
– 
– 
–
– 

– 
– 
– 
–
– 

1,493
– 
243

1,894
– 
166

3,034
– 
250

3,038
– 
172

4,287
– 
270

1,144
– 
6

1,253
– 
20

1,755

2,098

3,335

3,248

4,608

1,150

1,273

1  Mainly comprises trade dated assets and accrued interest.
2  Comprises undrawn facilities and customer contingent liabilities.

Notes to the Financial Statements 155

 
The principal risk categories monitored are:
  Currency risk is the potential loss arising from the decline in
the value of a fi nancial instrument due to changes in foreign 
exchange rates or their implied volatilities.
  Interest rate risk is the potential loss arising from the change 
in the value of a fi nancial instrument due to changes in market 
interest rates or their implied volatilities.
  Credit spread risk is the potential loss arising from a change 
in value of an instrument due to a movement of its margin 
or spread relative to a benchmark.
  Commodity risk is the potential loss arising from the decline in 
the value of a fi nancial instrument due to changes in commodity 
prices or their implied volatilities.
  Equity risk is the potential loss arising from the decline in the 
value of a fi nancial instrument due to changes in stock prices 
or their implied volatilities.

b) Non-traded market risk (or balance sheet risk)
This comprises the management of non-traded interest rate risk, 
liquidity, and the risk to the Australian dollar denominated value 
of the Group’s capital and earnings as a result of foreign exchange 
rate movements.

Some instruments do not fall into either category that also expose 
ANZ to market risk. These include equity securities classifi ed as 
available-for-sale fi nancial assets that predominantly comprise 
long-term strategic investments.

Value at Risk (VaR) measure
A key measure of market risk is Value at Risk (VaR). VaR is a statistical 
estimate of the possible daily loss and is based on historical market 
movements. 

ANZ measures VaR at a 97.5% and 99% confi dence interval. This 
means that there is a 97.5% or 99% chance that the loss will not 
exceed the VaR estimate on any given day.

The Group’s standard VaR approach for both traded and non-traded 
risk is historical simulation. The Group calculates VaR using historical 
changes in market rates, prices and volatilities over the previous 
500 business days. Traded and non-traded VaR is calculated using 
a one-day holding period.

It should be noted that because VaR is driven by actual historical 
observations, it is not an estimate of the maximum loss that the 
Group could experience from an extreme market event. As a result 
of this limitation, the Group utilises a number of other risk measures 
(e.g. stress testing) and risk sensitivity limits to measure and manage 
market risk.

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

MARKET RISK
Market risk is the risk to the Group’s earnings arising from changes 
in interest rates, currency exchange rates, credit spreads, or from 
fl uctuations in bond, commodity or equity prices.

Market risk arises when changes in market rates, prices and 
volatilities lead to a decline in the value of assets and liabilities, 
including fi nancial derivatives. Market risk is generated through 
both trading and banking book activities. 

ANZ conducts trading operations in interest rates, foreign exchange, 
commodities, securities and equities. 

ANZ has a detailed risk management and control framework to support 
its trading and balance sheet activities. The framework incorporates 
a risk measurement approach to quantify the magnitude of market 
risk within trading and balance sheet portfolios. This approach and 
related analysis identifi es the range of possible outcomes that can 
be expected over a given period of time, establishes the relative 
likelihood of those outcomes and allocates an appropriate amount 
of capital to support these activities.

Group-wide responsibility for the strategies and policies relating 
to the management of market risk lies with the Board Risk 
Committee. Responsibility for day to day management of both 
market risks and compliance with market risk policy is delegated 
by the Risk Committee to the Credit and Market Risk Committee 
(‘CMRC’) and the Group Asset & Liability Committee (‘GALCO’). 
The CMRC, chaired by the Chief Risk Offi  cer, is responsible for the 
oversight of market risk. All committees receive regular reporting on 
the range of trading and balance sheet market risks that ANZ incurs.

Within overall strategies and policies, the control of market risk 
at the Group level is the joint responsibility of Business Units and 
Risk Management, with the delegation of market risk limits from
the Board and CMRC allocated to both Risk Management and the 
Business Units.

The management of Risk Management is supported by a 
comprehensive limit and policy framework to control the amount 
of risk that the Group will accept. Market risk limits are allocated at 
various levels and are reported and monitored by Market Risk on a 
daily basis. The detailed limit framework allocates individual limits 
to manage and control asset classes (e.g. interest rates, equities), 
risk factors (e.g. interest rates, volatilities) and profi t and loss limits 
(to monitor and manage the performance of the trading portfolios). 

Market risk management and control responsibilities

To facilitate the management, measurement and reporting of market 
risk, ANZ has grouped market risk into two broad categories:

a) Traded market risk
This is the risk of loss from changes in the value of fi nancial instruments 
due to movements in price factors for both physical and derivative 
trading positions. Trading positions arise from transactions where 
ANZ acts as principal with customers, fi nancial exchanges or 
interbank counterparties.

156

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Traded Market Risk
Below are the aggregate Value at Risk (VaR) exposures at 97.5% and 99% confi dence levels covering both physical and derivatives trading 
positions for the Bank’s principal trading centres.

30 September 2011

30 September 2010

Consolidated

Value at risk at 97.5% confi dence
Foreign exchange
Interest rate
Credit
Commodity
Equities
Diversifi cation benefi t

Total VaR

Value at risk at 99% confi dence
Foreign exchange
Interest rate
Credit
Commodity
Equities
Diversifi cation benefi t

Total VaR

The Company

Value at risk at 97.5% confi dence
Foreign exchange
Interest rate
Credit
Commodity
Equities
Diversifi cation benefi t

Total VaR

Value at risk at 99% confi dence
Foreign exchange
Interest rate
Credit
Commodity
Equities
Diversifi cation benefi t

Total VaR

As at
$m

6.0
4.7
3.4
2.0
2.5
(10.4)

8.2

7.8
7.0
4.9
3.2
3.4
(14.6)

11.7

As at
$m

6.0
4.5
3.3
2.0
2.5
(10.2)

8.1

7.8
6.7
4.8
3.2
3.4
(14.4)

11.5

High for
year
$m

Low for
year
$m

Average for
year
$m

7.9
16.1
8.5
4.3
2.5
n/a

18.8

10.9
26.4
10.5
6.5
3.5
n/a

29.5

0.8
4.2
2.4
1.6
0.4
n/a

5.7

1.0
5.4
3.2
2.4
0.6
n/a

8.3

3.1
9.4
5.4
2.6
0.9
(10.3)

11.1

4.2
13.5
6.9
4.1
1.3
(14.2)

15.8

30 September 2011

High for
year
$m

Low for
year
$m

Average for
year
$m

7.9
15.8
8.5
4.3
2.5
n/a

18.6

10.9
26.3
10.5
6.5
3.5
n/a

29.3

0.8
4.0
2.4
1.6
0.4
n/a

5.5

1.0
5.0
3.2
2.4
0.6
n/a

8.1

3.1
9.1
5.4
2.6
0.9
(10.3)

10.8

4.2
13.2
6.9
4.1
1.3
(14.2)

15.5

As at
$m

2.6 
11.2 
3.0 
2.1 
0.5 
(7.1)

12.3 

3.6 
19.3 
3.9 
3.6 
0.8 
(9.4)

21.8 

As at
$m

2.6 
11.0 
2.9 
2.1 
0.5 
(6.9)

12.2 

3.5 
19.0 
3.8 
3.6 
0.8 
(9.3)

21.4 

High for
year
$m

Low for
year
$m

Average for
year
$m

7.8 
24.9 
4.9 
3.7 
0.8 
n/a

24.9 

10.4 
57.4 
7.0 
5.4 
1.2 
n/a

71.4 

0.8 
9.2 
1.7 
1.1 
0.2 
n/a

10.0 

1.3 
15.2 
2.1 
2.4 
0.5 
n/a

15.0 

2.0 
17.2 
3.1 
2.3 
0.4 
(8.2)

16.8 

3.1 
30.5 
4.4 
3.6 
0.8 
(9.8)

32.6 

30 September 2010

High for
year
$m

Low for
year
$m

Average for
year
$m

7.7 
24.8 
4.8 
3.7 
0.8 
n/a

24.8 

10.3 
57.3 
7.0 
5.4 
1.2 
n/a

71.3 

0.7 
9.0 
1.6 
1.1 
0.2 
n/a

9.9 

1.3 
15.0 
2.1 
2.4 
0.5 
n/a

14.6 

2.0 
17.0 
3.1 
2.3 
0.4 
(8.1)

16.7 

3.1 
30.3 
4.3 
3.6 
0.8 
(9.7)

32.4 

VaR is calculated separately for foreign exchange, interest rate, credit, commodity and equities and for the Group. The diversifi cation benefi t 
refl ects the historical correlation between these products. Electricity commodities risk measurement remains under the standard approach for 
regulatory purposes. Equities trading risk measurement moved to the internal model approach in May 2011.

To supplement the VaR methodology, ANZ applies a wide range of stress tests, both on individual portfolios and at a Group level. ANZ ‘s 
stress-testing regime provides senior management with an assessment of the fi nancial impact of identifi ed extreme events on market risk 
exposures of ANZ. Standard stress tests are applied on a daily basis and measure the potential loss arising from applying extreme market 
movements to individual and groups of individual price factors. Extraordinary stress tests are applied monthly and measure the potential 
loss arising as a result of scenarios generated from major fi nancial market events.

Notes to the Financial Statements 157

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Non-Traded Market Risk (Balance Sheet Risk)
The principal objectives of balance sheet management are to manage interest income sensitivity while maintaining acceptable levels of interest 
rate and liquidity risk and to manage the market value of the Group’s capital. Liquidity risk is dealt with in the next section.

Interest rate risk
The objective of balance sheet interest rate risk management is to secure stable and optimal net interest income over both the short (next 12 
months) and long-term. Non-traded interest rate risk relates to the potential adverse impact of changes in market interest rates on the Group’s 
future net interest income. This risk arises from two principal sources: mismatches between the repricing dates of interest bearing assets and 
liabilities; and the investment of capital and other non-interest bearing liabilities in interest bearing assets. Interest rate risk is reported using 
various techniques including: VaR and scenario analysis (to a 1% shock).

a) VaR non-traded interest rate risk
The repricing assumptions used to determine the VaR and 1% rate shock have been independently validated. Below are aggregate VaR fi gures 
covering non-traded interest rate risk.

Consolidated

Value at risk at 97.5% confi dence
Australia
New Zealand
Asia Pacifi c, Europe & America
Diversifi cation benefi t

The Company

Value at risk at 97.5% confi dence
Australia
New Zealand
Asia Pacifi c, Europe & America
Diversifi cation benefi t

30 September 2011

30 September 2010

As at
$m

 12.2 
 8.1 
 3.9 
 (9.7)

 14.5 

As at
$m

 12.2 
 0.1 
 3.2 
 (3.7)

 11.8 

High for
year
$m

Low for
year
$m

Average for
year
$m

 20.1 
 13.5 
 5.5 
 n/a 

 26.5 

 10.5 
 7.9 
 2.3 
 n/a 

 13.2 

 14.4 
 9.3 
 3.5 
 (8.0)

 19.2 

30 September 2011

High for
year
$m

Low for
year
$m

Average for
year
$m

 20.1 
 0.3 
 5.4 
 n/a 

 20.9 

 10.5 
 0.0 
 1.7 
 n/a 

 10.1 

 14.4 
 0.1 
3.0
 (2.2)

 15.3 

As at
$m

18.2 
13.8 
4.3
(11.6)

24.7 

As at
$m

18.2 
0.1 
4.2 
(1.8)

20.7 

High for
year
$m

Low for
year
$m

Average for
year
$m

27.3 
13.8 
8.9 
n/a

39.6 

18.0 
7.8 
4.3 
n/a

24.7 

22.0 
11.1 
5.9
(8.2)

30.8 

30 September 2010

High for
year
$m

Low for
year
$m

Average for
year
$m

27.3 
0.2 
10.5 
n/a

34.7 

18.0 
0.0 
4.2 
n/a

20.7 

22.0 
0.1 
6.8 
(2.6)

26.3 

VaR is calculated separately for Australia, New Zealand and Asia Pacifi c, Europe and America Markets, as well as for the Group.
To supplement the VaR methodology, ANZ applies a wide range of stress tests, both on individual portfolios and at Group level. ANZ’s stress 
testing regime provides senior management with an assessment of the fi nancial impact of identifi ed extreme events on market risk exposures 
of ANZ.

b) Scenario Analysis – a 1% shock on the next 12 months’ net interest  income
A 1% overnight parallel positive shift in the yield curve is modelled to determine the potential impact on net interest income over the 
succeeding 12 months. This is a standard risk measure which assumes the parallel shift is refl ected in all wholesale and customer rates.

The fi gures in the table below indicate the outcome of this risk measure for the current and previous fi nancial years – expressed as a percentage 
of reported net interest income. The sign indicates the nature of the rate sensitivity with a positive number signifying that a rate increase is 
positive for net interest income over the next 12 months. 

Impact of 1% rate shock
As at 30 September
Maximum exposure
Minimum exposure

Average exposure (in absolute terms)

158

ANZ Annual Report 2011

Consolidated

The Company

2011

2010

2011

2010

1.36% 
1.51% 
0.50% 

1.08% 

1.09% 
1.61% 
0.60% 

0.98% 

1.53% 
1.85% 
0.54% 

1.26% 

1.12% 
1.79% 
0.63% 

1.14% 

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Interest rate risk (continued)
The extent of mismatching between the repricing characteristics and timing of interest bearing assets and liabilities at any point has 
implications for future net interest income. On a global basis, the Group quantifi es the potential variation in future net interest income 
as a result of these repricing mismatches.

The repricing gaps themselves are constructed based on contractual repricing information. However, for those assets and liabilities where the 
contractual term to repricing is not considered to be refl ective of the actual interest rate sensitivity (for example, products priced at the Group’s 
discretion), a profi le based on historically observed and/or anticipated rate sensitivity is used. This treatment excludes the eff ect of basis risk 
between customer pricing and wholesale market pricing. 

Equity securities classifi ed as available-for-sale
The portfolio of fi nancial assets, classifi ed as available-for-sale for measurement and fi nancial reporting purposes, also contains equity 
investment holdings which predominantly comprise investments held for longer term strategic intentions. These equity investments are 
also subject to market risk which is not captured by the VaR measures for traded and non-traded market risks. Regular reviews are performed 
to substantiate valuation of the investments within the portfolio and the equity investments are regularly reviewed by management for 
impairment. The fair value of the constituents of equity securities classifi ed as available-for-sale can fl uctuate considerably.

The table below outlines the composition of the equity holdings.

Visa Inc.
Sacombank
Energy Infrastructure Trust
Other equity holdings

Impact on equity of 10% variation in value

Consolidated

The Company

2011
$m

315
73
–
91

479

48

2010
$m

275 
80 
40 
50 

445 

44 

2011
$m

247
73
–
58

378

38

2010
$m

215 
80 
40 
45 

380 

38 

Foreign currency risk – structural exposures
The investment of capital in foreign operations, such as branches, subsidiaries or associates with functional currencies other than the 
Australian dollar, exposes the Group to the risk of changes in foreign exchange rates.

The main operating (or functional) currencies of Group entities are the Australian dollar and the New Zealand dollar, with a number of 
overseas undertakings operating in various other currencies. The Group presents its consolidated fi nancial statements in Australian dollars, 
as the Australian dollar is the dominant currency. The Group’s consolidated balance sheet is therefore aff ected by exchange diff erences 
between the Australian dollar and functional currencies of foreign operations. Variations in the value of these overseas operations arising 
as a result of exchange diff erences are refl ected in the foreign currency translation reserve in equity.

The Group routinely monitors this risk and conducts hedging, where it is expected to add shareholder value, in accordance with approved 
policies. The Group’s exposures to structural foreign currency risks are managed with the primary objective of ensuring, where practical, 
that the consolidated Tier 1 capital ratio is neutral to the eff ect of changes in exchange rates.

Selective hedges were in place during the 2011 and 2010 fi nancial years. For details on the hedging instruments used and eff ectiveness 
of hedges of net investments in foreign operations, refer to note 12 to these fi nancial statements. The Group’s economic hedges against 
New Zealand Dollar and US Dollar revenue streams are included within ‘Trading’ at note 12.

LIQUIDITY RISK (Excludes Insurance and Funds Management)

Liquidity risk is the risk that the Group has insuffi  cient capacity to fund increases in assets or is unable to meet its payment obligations as they 
fall due, including repaying depositors or maturing wholesale debt. The timing mismatch of cashfl ows and the related liquidity risk is inherent 
in all banking operations and is closely monitored by the Group.

The Group maintains a portfolio of liquid assets to manage potential stresses in funding sources. The minimum level of liquidity portfolio assets 
to hold is based on a range of ANZ specifi c and general market liquidity stress scenarios such that potential cash fl ow obligations can be met 
over the short to medium term.

The Group’s liquidity and funding risks are governed by a detailed policy framework which is approved by the Board of Directors. The core 
objective of the framework is to ensure that the Group has suffi  cient liquidity to meet obligations as they fall due, without incurring unacceptable 
losses. In response to the impact of the global fi nancial crisis, the framework has been reviewed and updated.

Notes to the Financial Statements 159

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

LIQUIDITY RISK (Excludes Insurance and Funds Management)

ANZ has a low appetite for liquidity risk, as determined by the Board. Key principles of ANZ’s approach to liquidity risk management include:
  Maintaining the ability to meet all payment obligations in the immediate term.
  Ensuring that the Group has the ability to meet ‘survival horizons’ under a range of ANZ specifi c and general market liquidity stress 
scenarios, at the site and Group-wide level, to meet cash fl ow obligations over the short to medium term.
  Maintaining strength in the Group’s balance sheet structure to ensure long term resilience in the liquidity and funding risk profi le.
  Limiting the potential earnings at risk implications associated with unexpected increases in funding costs or the liquidation of assets under stress.
  Ensuring the liquidity management framework is compatible with local regulatory requirements.
  Preparation of daily liquidity reports and scenario analysis, quantifying the Group’s positions.
  Targeting a diversifi ed funding base, avoiding undue concentrations by investor type, maturity, market source and currency.
  Holding a portfolio of high quality liquid assets to protect against adverse funding conditions and to support day-to-day operations.
  Establishing detailed contingency plans to cover diff erent liquidity crisis events.
Management of liquidity and funding risks are overseen by the Group Asset and Liability Committee (GALCO).

Scenario modelling
A key component of the Group’s liquidity management framework is scenario modelling. APRA requires ADIs to assess liquidity under diff erent 
scenarios, including the ‘going-concern’ and ‘name-crisis’. 

‘Going-concern’: refl ects the normal behaviour of cash fl ows in the ordinary course of business. APRA requires that the Group must be able to 
meet all commitments and obligations under a going concern scenario, within the ADI’s normal funding capacity (‘available to fund’ limit), over 
at least the following 30 calendar days. In estimating the funding requirement, the Group models expected cashfl ows by reference to historical 
behaviour and contractual maturity data.

‘Name-crisis’: refers to a potential name-specifi c liquidity crisis which models the behaviour of cash fl ows where there is a problem (real or 
perceived) which may include, but is not limited to, operational issues, doubts about the solvency of the Group or adverse rating changes. 
Under this scenario the Group may have signifi cant diffi  culty rolling over or replacing funding. Under a name crisis, APRA requires the Group 
to be cashfl ow positive over a fi ve business day period.

‘Survival horizons’: The Global fi nancial crisis has highlighted the importance of diff erentiating between stressed and normal market conditions 
in a name-specifi c crisis, and the diff erent behaviour that off shore and domestic wholesale funding markets can exhibit during market stress 
events. As a result, the Group has enhanced its liquidity risk scenario modelling to supplement APRA’s statutory requirements. 

The Group has linked its liquidity risk appetite to defi ned liquidity ‘survival horizons’ (i.e. the time period under which ANZ must maintain a 
positive cashfl ow position under a specifi c scenario or stress). Under these scenarios, customer and/or wholesale balance sheet asset/liability 
fl ows are stressed. The following stressed scenarios are modelled:

  Extreme Short Term Crisis Scenario (ESTC): A name-specifi c stress during a period of market stress.
  Short Term Crisis Scenario (NSTC): A name-specifi c stress during a period of normal markets conditions.
  Global Funding Market Disruption (GFMD): Stressed global wholesale funding markets leading to a closure of domestic and off shore markets.
  Off shore Funding Market Disruption (OFMD): Stressed global wholesale funding markets leading to a closure of off shore markets only.

Each of ANZ’s operations is responsible for ensuring its compliance with all scenarios that are required to be modelled. Additionally, the Group 
measures, monitors and manages all modelled liquidity scenarios on an aggregated Group-wide level.

Liquidity portfolio management
The Group holds a diversifi ed portfolio of cash and high-quality, highly-liquid securities that may be sold or pledged to provide same-day 
liquidity. This portfolio helps protect the Group’s liquidity position by providing a source of cash in stressed conditions. All assets held in this 
portfolio are securities eligible for repurchase under agreements with the applicable central bank (i.e. ‘repo’ eligible). 

The sizing of the Group’s liquidity portfolio is based on the amount of liquidity required to meet day-to-day operational requirements and 
potential name crisis or potential wholesale ‘funding stress’ requirements under each of the Group’s various stress scenarios.

At 30 September 2011, the volume of eligible securities available, post any repurchase (i.e. ‘repo’) discounts applied by the applicable central 
bank, was $71.4 billion.

To further strengthen the Bank’s balance sheet, the Group continues to maintain strong coverage ratios of liquidity portfolio to maturing wholesale 
off shore debt maturities. The current liquidity portfolio and other supplementary assets is suffi  cient to cover all off shore debt maturities for both 
long and short term debt.

The liquidity portfolio is well diversifi ed by counterparty, currency, and tenor. Under the liquidity policy framework securities purchased must 
be of a similar or better credit quality to ANZ’s external long-term or short-term credit ratings and continue to be repo eligible. 

160

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Supplementing its liquidity position, the Group holds: 
  additional central bank deposits with the US Federal Reserve and Bank of Japan of $10.3 billion;
  secondary sources of liquidity including Australian Government securities, Australian State Government securities and gold of such as highly 

liquid instruments in trading portfolios of $9.6 billion; and

  additional cash and other securities to satisfy local country regulatory liquidity requirements.

These other assets are not included in the prime liquidity portfolio outlined below:

Eligible securities

Prime liquidity portfolio (market values1)

Australia
New Zealand
United States
United Kingdom
Asia
Internal Residential Mortgage Backed Securities (Australia)
Internal Residential Mortgage Backed Securities (New Zealand)

Total

Counterparty credit ratings

Long term counterparty/security credit rating2

AAA
AA+
AA
AA-
A+
A

Total

2011
 $m

20,815
9,141
1,353
2,654
6,682
26,831
3,899

71,375

2010
$m

20,974 
7,547 
1,275 
2,183 
4,204 
26,657 
3,812 

66,652 

Market 
Value
 $m

52,651
10,046
7,311
887
312
168

71,375

1  Market value is post the repo discount applied by the applicable central bank.
2  Where available, based on Standard & Poor’s long-term credit ratings.

Liquidity crisis contingency planning 
The Group maintains APRA-endorsed liquidity crisis contingency plans defi ning an approach for analysing and responding to a liquidity 
threatening event at a country and Group-wide level. To align with the enhanced liquidity scenario analysis framework, crisis management 
strategies are assessed against the Group’s crisis stress scenarios.

The framework is compliant with APRA’s key liquidity contingency crisis planning requirements and guidelines and includes:

  the establishment of crisis severity/stress levels;
  clearly assigned crisis roles and responsibilities;
  early warning signals indicative of an approaching crisis, and mechanisms to monitor and report these signals;
  crisis declaration assessment processes, and related escalation triggers set against early warning signals;
  outlined action plans, and courses of action for altering asset and liability behaviour;
  procedures for crisis management reporting, and making up cash-fl ow shortfalls;
  guidelines determining the priority of customer relationships in the event of liquidity problems; and
  assigned responsibilities for internal and external communications.

Notes to the Financial Statements 161

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Regulatory Change
Following the publication of earlier discussion papers relating to liquidity prudential requirements, APRA and the Basel Committee on banking 
Supervision have both made further announcements on this topic. These proposals include enhancements to governance and other qualitative 
requirements, including the requirement for a clear risk appetite statement on liquidity risk from the Board. Many of these aspects have been 
integrated into ANZ’s liquidity management framework for some time. The proposed changes to the quantitative requirements, including 
changes to scenario stress tests and structural liquidity metrics, are more signifi cant. While ANZ has an existing stress scenario framework and 
structural liquidity risk metrics and limits in place, the requirements proposed are in general more onerous. These changes will impact the future 
composition and size of ANZ’s liquidity portfolio as well as the size and composition of the Bank’s funding base. APRA is expected to release 
details on the prudential changes shortly, with compliance against the new liquidity coverage ratio expected to commence in 2015.

Group funding
ANZ manages its funding profi le using a range of funding metrics and balance sheet disciplines. This approach is designed to ensure that an 
appropriate proportion of the Group’s assets are funded by stable funding sources including core customer deposits, longer-dated wholesale 
funding (with a remaining term exceeding one year) and equity. This includes targeting a diversifi ed funding base, avoiding undue concentrations 
by investor type, maturity, market source and currency.

The Group’s global wholesale funding strategy is designed to deliver a sustainable portfolio of wholesale funds that balances cost effi  ciency 
against prudent duration while targeting diversifi cation by markets, investors, currencies, maturities and funding structures. 

Funding plans and performance relative to those plans are reported regularly to senior management via the Group Asset and Liability Committee 
(GALCO). These plans address customer balance sheet growth and changes in wholesale funding including, targeted funding volumes, markets, 
investors, tenors and currencies for senior, subordinated and hybrid transactions. Plans are supplemented with a monthly forecasting process 
which reviews the funding position in light of market conditions and balance sheet requirements. Funding plans are generated through the 
three-year strategic planning process. Asset and deposit plans are submitted at the business segment level with the wholesale funding requirements 
then derived at the geographic level. To the extent that asset growth exceeds funding generated from customer deposits, additional wholesale 
funds are sourced. 

Short-term wholesale funding requirements, with a contractual maturity of less than one year, are managed through Group Treasury and local 
Markets operations. Long-term wholesale funding is managed and executed through Group Treasury operations in Australia and New Zealand.

Funding position 2011
Customer deposits and other funding liabilities increased by 16% to $308.2 billion and now represents 61% of all funding, an increase of 
3% from September 2010. $18.0 billion of term wholesale debt (with a remaining term greater than one year), including $2.4 billion of pre-
funding executed during full year 2010, was issued during the 2011 fi nancial year. In addition, ANZ raised $1.34 billion in hybrid capital, taking 
the total term debt and hybrid issuance for the 2011 fi nancial year to $19.4 billion. As at September 2011, term wholesale funding represented 
12% of total funding, a decrease from 16% as at September 2010 (partly due to 2011 fi nancial year pre-funding completed during 2010 
fi nancial year).

  ANZ maintained access to all major global wholesale funding markets during 2011. 

  Over 70% of term funding requirements were completed during the fi rst half, before market conditions began to deteriorate. Benchmark 

term debt issues were completed in AUD, USD, JPY, CHF, CAD and NZD.

  All short-term wholesale funding needs were comfortably met, despite an increase in volatility in off shore markets and a general shortening 

of tenor preference from US money market investors.

  The weighted average tenor of new term debt issuance was 4.7 years (unchanged year-on-year).

  The weighted average cost of new term debt issuance during 2011 declined marginally (4bps) relative to 2010. Average portfolio costs remain 

substantially above pre-crisis levels and continue to increase as maturing term wholesale funding is replaced at higher spreads.

Over the past year strong customer deposit growth and stable term debt issuance has allowed ANZ to maintain a low reliance on short-term 
wholesale funding markets. The proportion of total funding sourced from short-term wholesale funding markets was unchanged at 12% 
between September 2010 and September 2011.

162

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

The following tables show the Group’s funding composition:

Funding composition

Customer deposits and other liabilities1
Australia
Asia Pacifi c, Europe & America
New Zealand
Total customer deposits

Other2 

Total customer deposits and other liabilities (funding)

Wholesale funding
Bonds and notes
Loan capital
Certifi cates of deposit (wholesale)
Commercial paper
Liability for acceptances3
Due to other fi nancial institutions
Other wholesale borrowing4

Total wholesale funds

Shareholders’ equity (excluding preference shares)

Total funding

Total funding maturity
Short term wholesale funding
Long term wholesale funding
  – Less than 1 year residual maturity 
  – Greater than 1 year residual maturity5
Total customer deposits and other liabilities (funding)
Shareholders’ equity and hybrid debt

Total funding and shareholders’ equity

Consolidated

2011
$m

2010
$m

183,216 
64,828 
48,710 
296,754 

11,450 

164,795 
46,610 
45,470 
256,875 

9,113 

308,204 

265,988 

56,551 
11,993
55,554 
14,333 
970 
23,012 
(1,128)

59,714 
12,280
39,530 
11,641 
11,495 
21,610 
2,140 

161,285 

158,410 

37,083

33,284 

506,572

457,682

12%

6%
12%
61%
9%

12% 

6% 
16% 
58% 
8% 

100%

100% 

Includes term deposits, other deposits excluding securitisation deposits and an adjustment to eliminate OnePath Australia investments in ANZ deposit products.
Includes interest accruals, payables and other liabilities, provisions and net tax provisions, excluding other liabilities in OnePath.

1 
2 
3  The decrease in liability for acceptances is due to a switch in products used for funding purpose.
4 
5  Long term wholesale funding amounts are stated at original hedged exchange rates. Movements due to currency fluctuations in actual amounts borrowed are classified as short term 

Includes net derivative balances, special purpose vehicles, other borrowings and preference share capital Euro hybrids.

wholesale funding.

Liquidity risk – Insurance and Funds Management
The Group’s insurance and fund management businesses, such as OnePath Australia Limited (formerly ING Australia Limited), also apply their 
own liquidity and funding methods to address their specifi c needs.

As at 30 September 2011 a number of investment options in the life insurance statutory funds were suspended due to the prescribed limits on 
their liquidity facilities being reached. These suspensions are not a consequence of any performance issue of the Life Company and do not aff ect 
the Group’s future performance or distributions. The Net Market Value of suspended funds is $524 million (2010: $907 million).

Notes to the Financial Statements 163

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Contractual maturity analysis of the Group’s liabilities
The tables below analyse the Group’s and Company’s contractual liabilities, within relevant maturity groupings based on the earliest date on 
which the Group or Company may be required to pay. The amounts represent principal and interest cash fl ows and hence may diff er compared 
to the amounts reported on the balance sheet.

It should be noted that this is not how the Group manages its liquidity risk. The management of this risk is detailed above.

Contractual maturity analysis of fi nancial liabilities at 30 September 2011:

Consolidated at 30 September 2011

Due to other fi nancial institutions
Deposits and other borrowings
  Certifi cates of deposit
  Term deposits
  Other deposits bearing interest
  Deposits not bearing interest
  Commercial paper
  Borrowing corporations’ debt
  Other borrowings
Liability for acceptances
Bonds and notes3
Loan capital3,4
Policy liabilities
External unit holder liabilities (life insurance funds)
Derivative liabilities (trading)5
Derivative assets and liabilities (balance sheet management)
–  Funding
  Receive leg (-ve is an infl ow)
  Pay leg
–  Other balance sheet management
  Receive leg (-ve is an infl ow)
  Pay leg

Consolidated at 30 September 2010

Due to other fi nancial institutions
Deposits and other borrowings
  Certifi cates of deposit
  Term deposits
  Other deposits bearing interest
  Deposits not bearing interest
  Commercial paper
  Borrowing corporations’ debt
  Other borrowings
Liability for acceptances
Bonds and notes3
Loan capital3,4
Policy liabilities
External unit holder liabilities (life insurance funds)
Derivative liabilities (trading)5
Derivative assets and liabilities (balance sheet management)
–  Funding
  Receive leg (-ve is an infl ow)
  Pay leg
–  Other balance sheet management
  Receive leg (-ve is an infl ow)
  Pay leg

Less than
3 months1
$m

21,525 

33,740 
110,265 
130,741 
11,334 
9,907 
773 
2,053 
921 
4,854 
352 
26,619
5,033
39,061

3 to 12
months
$m

1,427 

5,949 
42,039 
– 
– 
4,433 
487 
– 
49 
11,777 
2,211 
–
–
–

1 to
5 years
$m

37 

18,440 
4,230 
– 
– 
– 
328 
– 
– 
36,773 
5,166 
–
–
–

After
5 years
$m

49 

– 
38 
– 
– 
– 
– 
– 
– 
6,997 
5,273 
–
–
–

No
maturity
specifi ed2
$m

Total
$m

– 

23,038 

– 
– 
– 
– 
– 
– 
– 
– 
– 
964 
884
–
–

58,129
156,572 
130,741 
11,334 
14,340 
1,588 
2,053 
970 
60,401
13,966 
27,503
5,033
39,061

(24,477) 
25,202 

(24,133) 
26,749 

(78,670) 
81,837 

(13,827) 
14,970 

(2,763) 
2,785 

(4,677) 
4,835 

(10,865) 
10,910 

(1,812) 
1,746 

– 
– 

– 
– 

(141,107) 
148,758 

(20,117) 
20,276 

Less than
3 months1
$m

20,119 

15,919 
95,714 
109,279 
10,598 
6,266 
797 
2,141 
11,265 
5,506 
341 
28,002 
5,448 
17,830 

3 to 12
months
$m

367 

8,163 
41,325 
– 
– 
5,378 
619 
– 
230 
11,349 
1,230 
–
– 
–

1 to
5 years
$m

56 

17,821 
3,084 
– 
– 
– 
544 
– 
– 
40,080 
7,955 
– 
– 
–

After
5 years
$m

– 

– 
102 
– 
– 
– 
– 
– 
– 
5,830 
3,240 
– 
– 
–

No
maturity
specifi ed2
$m

Total
$m

– 

20,542 

– 
– 
– 
– 
– 
– 
– 
– 
– 
945 
979
–
–

41,903
140,225 
109,279 
10,598 
11,644 
1,960 
2,141 
11,495 
62,765 
13,711 
28,981 
5,448 
17,830 

(30,149) 
32,748 

(27,419) 
30,457 

(87,059) 
95,752 

(13,911) 
15,317 

(2,511)
2,638 

(5,161)
5,371 

(11,091) 
11,075 

(1,276) 
1,225 

– 
– 

– 
– 

(158,538) 
174,274 

(20,039) 
20,309 

Includes at call instruments.
Includes perpetual investments brought in at face value only.

1 
2 
3  Any callable wholesale debt instruments have been included at their next call date.
4 
5  The full mark-to-market of derivative liabilities held for trading purposes has been included in the ’less than 3 months’ category.

Includes instruments that may be settled in cash or in equity, at the option of the Company.

164

ANZ Annual Report 2011

 
 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

The Company at 30 September 2011

Due to other fi nancial institutions
Deposits and other borrowings
  Certifi cates of deposit
  Term deposits
  Other deposits bearing interest
  Deposits not bearing interest
  Commercial paper
  Borrowing corporations’ debt
  Other borrowings
Liability for acceptances
Bonds and notes3
Loan capital3,4
Derivative liabilities (trading)5
Derivative assets and liabilities (balance sheet management)
–  Funding
  Receive leg (-ve is an infl ow)
  Pay leg
–  Other balance sheet management
  Receive leg (-ve is an infl ow)
  Pay leg

The Company at 30 September 2010

Due to other fi nancial institutions
Deposits and other borrowings
  Certifi cates of deposit
  Term deposits
  Other deposits bearing interest
  Deposits not bearing interest
  Commercial paper
  Borrowing corporations’ debt
  Other borrowings
Liability for acceptances
Bonds and notes3
Loan capital3,4
Derivative liabilities (trading)5
Derivative assets and liabilities (balance sheet management)
–  Funding
  Receive leg (-ve is an infl ow)
  Pay leg
–  Other balance sheet management
  Receive leg (-ve is an infl ow)
  Pay leg

Less than
3 months1
$m

19,989 

32,165 
93,805 
113,140 
5,974 
7,259 
– 
– 
645 
3,626 
271 
35,418

3 to 12
months
$m

1,344 

5,867 
30,048 
– 
– 
3,317 
– 
– 
42 
9,596 
2,175 
–

1 to
5 years
$m

37 

18,440 
2,142 
– 
– 
– 
– 
– 
– 
27,775 
5,184 
–

After
5 years
$m

– 

– 
39 
– 
– 
– 
– 
– 
– 
6,736 
4,803 
–

(8,773) 
10,122 

(14,565) 
16,550 

(53,934) 
57,263 

(13,827) 
14,970 

(2,167) 
2,109 

(3,485) 
3,539 

(8,808) 
8,759 

(1,619) 
1,547 

No
maturity
specifi ed2
$m

Total
$m

– 

21,370 

– 
–
– 
– 
– 
– 
– 
– 
–
308 
–

– 
– 

– 
– 

56,472 
126,034 
113,140 
5,974 
10,576 
– 
– 
687 
47,733 
12,741 
35,418

(91,099) 
98,905 

(16,079) 
15,954 

Less than
3 months1
$m

18,469 

13,558 
83,541 
95,001 
5,677 
2,941 
– 
121 
11,287 
5,128 
328 
17,998 

3 to 12
months
$m

367 

8,044 
26,787 
– 
– 
3,139 
– 
– 
230 
9,517 
1,189 
–

1 to
5 years
$m

34 

17,818 
1,878 
– 
– 
– 
– 
– 
– 
29,686 
7,347 
–

After
5 years
$m

– 

– 
101 
– 
– 
– 
– 
– 
– 
5,747 
3,240 
–

No
maturity
specifi ed2
$m

Total
$m

– 

18,870 

– 
–
– 
– 
– 
– 
– 
– 
–
310 
–

39,420 
112,307 
95,001 
5,677 
6,080 
– 
121 
11,517 
50,078 
12,414 
17,998 

(18,851) 
20,980 

(18,240)
21,009 

(56,764) 
64,847 

(13,911) 
15,317 

(1,901) 
1,886 

(3,926) 
3,978 

(9,161) 
8,954 

(1,205)
1,117 

– 
– 

– 
– 

(107,766) 
122,153 

(16,193) 
15,935 

Includes at call instruments.
Includes perpetual investments brought in at face value only.

1 
2 
3  Any callable wholesale debt instruments have been included at their next call date.
4 
5  The full mark-to-market of derivative liabilities held for trading purposes has been included in the ’less than 3 months’ category.

Includes instruments that may be settled in cash or in equity, at the option of the Company.

Notes to the Financial Statements 165

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

CREDIT RELATED CONTINGENCIES
Undrawn facilities and issued guarantees comprises the nominal principal amounts of commitments, contingencies and other undrawn 
facilities and represents the maximum liquidity at risk position should all facilities extended be drawn.
The majority of undrawn facilities are subject to customers maintaining specifi c credit and other requirements or conditions. Many of 
these facilities are expected to be partially used, whereas others may never be required to be drawn upon. As such, the total of the nominal 
principal amounts is not necessarily representative of future liquidity risks or future cash requirements.
The tables below analyse the Group’s and Company’s undrawn facilities and issued guarantees into relevant maturity groupings based on the 
earliest date on which ANZ may be required to pay.

30 September 2011

Undrawn facilities
Issued guarantees

30 September 2010

Undrawn facilities
Issued guarantees

Less than
1 year
$m

137,889
31,210

Consolidated

More than
1 year
$m

Total
$m

–
–

137,889
31,210

Less than
1 year
$m

117,107
28,269

The Company

More than
1 year
$m

Total
$m

–
–

117,107
28,269

Less than
1 year
$m

124,029 
27,485 

Consolidated

More than
1 year
$m

Total
$m

– 
– 

124,029 
27,485 

Less than
1 year
$m

106,403 
25,745 

The Company

More than
1 year
$m

Total
$m

– 
–

106,403 
25,745 

LIFE INSURANCE RISK
Although not a signifi cant contributor to the Group’s balance sheet, the Group’s insurance businesses give rise to unique risks which are managed 
separately from the Group’s banking businesses. The nature of these risks and the manner in which they are managed is set out in note 49. 

OPERATIONAL RISK MANAGEMENT
Within ANZ, operational risk is defi ned as the risk of loss resulting from inadequate or failed internal processes, people and systems or from 
external events. This defi nition includes legal risk, and the risk of reputational loss or damage arising from inadequate or failed internal 
processes, people and systems, but excludes strategic risk. 

The authority for operational risk oversight is delegated by the Board to the Board Risk Committee. The Operational Risk Executive Committee 
(OREC) supports the Board Risk Committee in respect of operational risk oversight which includes compliance with regulatory obligations.

The key responsibilities of OREC include:
  endorse ANZ’s Operational Risk Management and Measurement Framework for approval by the Risk Committee of the Board;
  approve Operational Risk and Compliance policies;
  approve ANZ’s Group Compliance Framework;
  monitoring the state of operational risk management and instigating any necessary corrective actions;
  review all material actual, potential or near miss risk events;
  approve extreme rated risk treatment plans; and
  monitor associated treatment plans.

166

ANZ Annual Report 2011

 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

33:  Financial Risk Management (continued)

Membership of OREC comprises senior executives and the committee is chaired by the Chief Risk Offi  cer.

Business unit staff  and line management have fi rst line accountability for the day-to-day management of operational risk. This includes 
implementation of the operational risk framework and involvement in decision making processes concerning all material operational risk 
matters. Divisional risk governance functions provide oversight of operational risk undertaken in the business units.

Divisional Risk Committees and Business Unit Risk Forums manage and maintain oversight of operational risks supported by thresholds for 
escalation and monitoring. Group Operational Risk are responsible for exercising governance over operational risk through the management 
of the operational risk framework, policy development, framework assurance, operational risk measurement and capital allocation, fraud 
strategy and reporting of operational risk matters to executive committees.

ANZ’s Operational Risk Management and Measurement Framework outlines the approach to managing operational risk and specifi cally covers 
the minimum requirements that divisions/business units must undertake in the management of operational risk. ANZ’s Operational Risk 
Management and Measurement Framework is supported by specifi c policies and procedures with the eff ectiveness of the framework assessed 
through a series of assurance reviews. This is supported by an independent review programme by Internal Audit.

The operational risk management process adopted by ANZ consists of a staged approach involving establishing the context, identifi cation, 
analysis, assessment, treatment and monitoring of current, new and emerging operational risks. 

In line with industry practice, ANZ obtains insurance cover from third party and captive providers to cover those operational risks where cost-
eff ective premiums can be obtained. In conducting their business, business units are advised to act as if uninsured and not to use insurance as a 
guaranteed mitigation for operational risk. Business disruption is a critical risk to a bank’s ability to operate, so ANZ has comprehensive business 
continuity, recovery and crisis management plans. The intention of the business continuity and recovery plans is to ensure critical business 
functions can be maintained, or restored in a timely fashion, in the event of material disruptions arising from internal or external events.  

Group Operational Risk is responsible for maintaining ANZ’s Advanced Measurement Approach (AMA) for operational risk regulatory capital 
calculations. ANZ uses a scenario analysis based methodology to assess exposure to unexpected operational risk events and uses probability 
distributions and monte carlo simulations to model, calculate and allocate its operational risk regulatory capital (ORRC). This methodology 
incorporates the use of business risk profi les which consider the current business environment and internal control factors over a 12 month time 
horizon along with external loss event data.

34:  Fair value of fi nancial assets and fi nancial liabilities

Fair value is the amount for which an asset could be exchanged, or a liability settled, between knowledgeable, willing parties in an arm’s length 
transaction. The determination of the fair value of fi nancial instruments is fundamental to the fi nancial reporting framework as all fi nancial 
instruments are recognised initially at fair value and, with the exception of those fi nancial instruments carried at amortised cost, are remeasured 
at fair value in subsequent periods. 

The fair value of a fi nancial instrument on initial recognition is normally the transaction price, however, in certain circumstances the initial fair 
value may be based on other observable current market transactions in the same instrument, without modifi cation or repackaging, or on a 
valuation technique whose variables include only data from observable markets. 

Subsequent to initial recognition, the fair value of fi nancial instruments measured at fair value is based on quoted market prices, where available. 
In cases where quoted market prices are not available, fair value is determined using market accepted valuation techniques that employ 
observable market data. In limited cases where observable market data is not available, the input is estimated based on other observable market 
data, historical trends and other factors that may be relevant.

(i) Fair values of fi nancial assets and fi nancial liabilities
A signifi cant number of fi nancial instruments are carried at fair value in the balance sheet. Below is a comparison of the carrying amounts, 
as reported on the balance sheet, and fair values of all fi nancial assets and liabilities. The fair value disclosure does not cover those instruments 
that are not considered fi nancial instruments from an accounting perspective such as income tax and intangible assets. In management’s view, 
the aggregate fair value amounts do not represent the underlying value of the Group.

In the tables below, fi nancial instruments have been allocated based on their accounting treatment. The signifi cant accounting policies in note 1 
describe how the categories of fi nancial assets and fi nancial liabilities are measured and how income and expenses, including fair value gains 
and losses, are recognised. 

Financial asset classes have been allocated into the following groups: amortised cost; fi nancial assets at fair value through profi t or loss; derivatives 
in eff ective hedging relationships; and available-for-sale fi nancial assets. Similarly, each class of fi nancial liability has been allocated into three groups: 
amortised cost; derivatives in eff ective hedging relationships; and fi nancial liabilities at fair value through profi t and loss.

The fair values are based on relevant information available as at the respective balance sheet dates and have not been updated to refl ect 
changes in market condition after the balance sheet date.

Notes to the Financial Statements 167

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

34:  Fair Value of Financial Assets and Financial Liabilities (continued)

FINANCIAL ASSETS

Consolidated 30 September 2011

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments1
Available-for-sale assets
Loans and advances2
Customers’ liability for acceptances
Investments backing policy liabilities
Other fi nancial assets

Consolidated 30 September 2010

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments1
Available-for-sale assets
Loans and advances2
Customers’ liability for acceptances
Investments backing policy liabilities
Other fi nancial assets

The Company 30 September 2011

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments1
Available-for-sale assets
Loans and advances2
Customers’ liability for acceptances
Other fi nancial assets

At amortised
cost

At fair value through profi t or loss

Hedging

Available-for-
sale assets

Total

Total

Carrying amount

Fair value

Designated
on initial
recognition
$m

–
–
–
–
–
138 
–
29,859
–

29,997

$m

24,899
8,824
–
–
–
396,199
970
–
6,485

437,377

Held for
trading
$m

–
–
36,074
51,394
–
–
–
–
–

87,468

Sub-total
$m

–
–
36,074
51,394
–
138
–
29,859
–

117,465

$m

–
–
–
2,724
–
–
–
–
–

2,724

$m

–
–
–
–
22,264
–
–
–
–

22,264

$m

24,899
8,824
36,074
54,118
22,264
396,337
970
29,859
6,485

579,830

$m

24,899
8,824
36,074
54,118
22,264
396,626
970
29,859
6,485

580,119

At amortised
cost

At fair value through profi t or loss

Hedging

Available-for-
sale assets

Total

Total

Carrying amount

Fair value

Designated
on initial
recognition
$m

–
–
–
–
–
192 
–
32,171 
–

32,363 

$m

18,945
5,481 
–
–
–
351,705
11,495 
–
5,668

393,294

Held for
trading
$m

–
–
33,515 
35,229 
–
–
–
–
–

68,744

Sub-total
$m

– 
– 
33,515 
35,229 
– 
192 
– 
32,171 
– 

101,107

$m

–
–
–
2,592
–
–
–
–
–

2,592

$m

–
–
–
–
20,742 
–
–
–
–

20,742 

$m

18,945
5,481 
33,515 
37,821 
20,742 
351,897
11,495 
32,171 
5,668 

517,735 

$m

18,945
5,481 
33,515 
37,821 
20,742 
351,963
11,495 
32,171 
5,668 

517,801 

At amortised
cost

At fair value through profi t or loss

Hedging

Available-for-
sale assets

Total

Total

Carrying amount

Fair value

Designated
on initial
recognition
$m

–
–
–
–
–
97
–
–

97

$m

20,555
6,338
–

–
323,189
688
3,463

354,233

Held for
trading
$m

–
–
28,367
46,085
–
–
–
–

74,452

Sub-total
$m

–
–
28,367
46,085
–
97
–
–

74,549

$m

–
–
–
2,271
–
–
–
–

2,271

$m

–
–
–
–
19,017
–
–
–

19,017

$m

20,555
6,338
28,367
48,356
19,017
323,286
688
3,463

450,070

$m

20,555
6,338
28,367
48,356
19,017
323,399
688
3,463

450,183

1  Derivative financial instruments classified as ‘held for trading’ include derivatives entered into as economic hedges which are not designated as accounting hedges.
2   Fair value hedging is applied to financial assets within loans and advances. The resulting fair value adjustments mean that the carrying value differs from the amortised cost.

168

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

34:  Fair Value of Financial Assets and Financial Liabilities (continued)

FINANCIAL ASSETS (continued)

The Company 30 September 2010

Liquid assets
Due from other fi nancial institutions
Trading securities
Derivative fi nancial instruments1
Available-for-sale assets
Loans and advances2
Customers’ liability for acceptances
Other fi nancial assets

At amortised
cost

At fair value through profi t or loss

Hedging

Available-for-
sale assets

Total

Total

Carrying amount

Fair value

Designated
on initial
recognition
$m

– 
– 
– 
– 
– 
139 
– 
– 

139 

$m

16,047
4,136 
– 
– 
– 
280,300
11,517 
3,707 

315,707 

Held for
trading
$m

– 
– 
28,305 
32,242
– 
– 
– 
– 

60,547

Sub-total
$m

– 
– 
28,305 
32,242
– 
139 
– 
– 

60,686

$m

– 
– 
–
1,949
– 
– 
– 
– 

1,949

$m

– 
– 
– 
– 
16,973 
– 
– 
– 

16,973 

$m

16,047
4,136 
28,305 
34,191 
16,973 
280,439
11,517 
3,707 

395,315 

$m

16,047
4,136 
28,305 
34,191 
16,973 
280,520
11,517 
3,707 

395,396 

1  Derivative financial instruments classified as ‘held for trading’ include derivatives entered into as economic hedges which are not designated as accounting hedges.
2  Fair value hedging is applied to financial assets within loans and advances. The resulting fair value adjustments mean that the carrying value differs from the amortised cost.

LIQUID ASSETS AND DUE FROM/TO OTHER 
FINANCIAL INSTITUTIONS
The carrying values of these fi nancial instruments where there has 
been no signifi cant change in credit risk is considered to approximate 
their net fair values as they are short-term in nature, defi ned as those 
which reprice or mature in 90 days or less, or are receivable on demand. 

TRADING SECURITIES
Trading securities are carried at fair value. Fair value is based on 
quoted market prices, broker or dealer price quotations, or modelled 
valuations using prices for securities with similar credit risk, maturity 
and yield characteristics.

DERIVATIVE FINANCIAL INSTRUMENTS
Derivative fi nancial instruments are carried at fair value. Exchange 
traded derivative fi nancial instruments are valued using quoted 
prices. Over-the-counter derivative fi nancial instruments are valued 
using accepted valuation models (including discounted cash fl ow 
models) based on current market yields for similar types of instruments 
and the maturity of each instrument and an adjustment refl ecting the 
credit worthiness of the counterparty.

AVAILABLE-FOR-SALE ASSETS
Available-for-sale assets are carried at fair value. Fair value is based 
on quoted market prices or broker or dealer price quotations. If this 
information is not available, fair value is estimated using quoted market 
prices for securities with similar credit, maturity and yield characteristics, 
or market accepted valuation models as appropriate (including 
discounted cash fl ow models) based on current market yields for 
similar types of instruments and the maturity of each instrument.

NET LOANS AND ADVANCES AND ACCEPTANCES
The carrying value of loans and advances and acceptances 
includes deferred fees and expenses, and is net of provision for 
credit impairment and unearned income. 

Fair value has been determined through discounting future cash 
fl ows. For fi xed rate loans and advances and acceptances, the 
discount rate applied incorporates changes in wholesale market 
rates, the Group’s cost of wholesale funding and movements in 
customer margin. For fl oating rate loans, only changes in wholesale 
market rates and the Group’s cost of wholesale funding are 
incorporated in the discount rate. For variable rate loans where the 
Group sets the applicable rate at its discretion, the fair value is set 
equal to the carrying value.

INVESTMENTS BACKING POLICY LIABILITIES
Investments backing policy liabilities are carried at fair value. Fair 
value is based on quoted market prices, broker or dealer price 
quotations where available. Where substantial trading markets do 
not exist for a specifi c fi nancial instrument modelled valuations are 
used to estimate their approximate fair values. 

OTHER FINANCIAL ASSETS
Included in this category are accrued interest and fees receivable. 
The carrying values of accrued interest and fees receivable are 
considered to approximate their net fair values as they are short-term 
in nature or are receivable on demand.

Notes to the Financial Statements 169

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

34:  Fair Value of Financial Assets and Financial Liabilities (continued)

FINANCIAL LIABILITIES

Consolidated 30 September 2011

Due to other fi nancial institutions
Derivative fi nancial instruments1
Deposits and other borrowings
Liability for acceptances
Bonds and notes2
Loan capital2
Policy liabilities3
External unit holder liabilities (life insurance funds)
Payables and other liabilities

Consolidated 30 September 2010

Due to other fi nancial institutions
Derivative fi nancial instruments1
Deposits and other borrowings
Liability for acceptances
Bonds and notes2
Loan capital2
Policy liabilities3
External unit holder liabilities (life insurance funds)
Payables and other liabilities

The Company 30 September 2011

Due to other fi nancial institutions
Derivative fi nancial instruments1
Deposits and other borrowings
Liability for acceptances
Bonds and notes2
Loan capital2
Payables and other liabilities

At amortised
cost

At fair value through profi t or loss

Hedging

Total

Total

Carrying amount

Fair value

Designated
on initial
recognition
$m

–
–
3,764
–
7,992
638
26,619
5,033
–

44,046

$m

23,012
–
364,965
970
48,559
11,355
884
–
8,421

458,166

Held for
trading
$m

–
48,931
–
–
–
–
–
–
–

48,931

Sub-total
$m

–
48,931
3,764
–
7,992
638
26,619
5,033
–

92,977

$m

–
1,157
–
–
–
–
–
–
–

1,157

$m

23,012
50,088
368,729
970
56,551
11,993
27,503
5,033
8,421

552,300

$m

23,012
50,088
369,035
970
56,403
11,849
27,503
5,033
8,421

552,314

At amortised
cost

At fair value through profi t or loss

Hedging

Total

Total

Carrying amount

Fair value

Designated
on initial
recognition
$m

–
–
5,561 
–
8,107 
1,009 
28,002 
5,448  
– 

48,127 

$m

21,610
–
304,822
11,495 
51,607 
11,271 
979
–
7,462 

409,246

Held for
trading
$m

–
36,083 
– 
– 
– 
– 
– 
– 
– 

36,083

Sub-total
$m

– 
36,083
5,561 
– 
8,107 
1,009 
28,002  
5,448   
– 

84,210 

$m

– 
1,134
– 
– 
– 
– 
– 
– 
– 

1,134

$m

21,610
37,217 
310,383
11,495 
59,714 
12,280
28,981 
5,448 
7,462 

494,590

$m

21,610
37,217 
310,464
11,495 
59,970 
12,119 
28,981 
5,448 
7,462 

494,766 

At amortised
cost

At fair value through profi t or loss

Hedging

Total

Total

Carrying amount

Fair value

Designated
on initial
recognition
$m

–
–
–
–
7,992
638
–

8,630

$m

21,345
–
307,254
688
36,878
10,179
5,644

381,988

Held for
trading
$m

–
43,492
–
–
–
–
–

43,492

Sub-total
$m

–
43,492
–
–
7,992
638
–

52,122

$m

–
795
–
–
–
–
–

795

$m

21,345
44,287
307,254
688
44,870
10,817
5,644

434,905

$m

21,345
44,287
307,477
688
44,677
10,705
5,644

434,823

1  Derivative financial instruments classified as ‘held for trading’ include derivatives entered into as economic hedges which are not designated as accounting hedges.
2   Fair value hedging is applied to financial liabilities within bonds and notes and loan capital. The resulting fair value adjustments mean that the carrying value differs from the amortised cost.
Includes life insurance contract liabilities of $884 million (2010: $979) measured in accordance with AASB 1038 Life insurance contract liabilities and life investment contract liabilities of 
3 
$26,619 million (2010: $28,002) which have been designated at fair value through profit or loss in terms under AASB 139. None of the fair value is attributable to changes in the credit risk of the 
life investment contract liabilities. 

170

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

34:  Fair Value of Financial Assets and Financial Liabilities (continued)

FINANCIAL LIABILITIES (continued)

The Company 30 September 2010

Due to other fi nancial institutions
Derivative fi nancial instruments1
Deposits and other borrowings
Liability for acceptances
Bonds and notes2
Loan capital2
Payables and other liabilities

At amortised
cost

At fair value through profi t or loss

Hedging

Total

Total

Carrying amount

Fair value

Designated
on initial
recognition
$m

– 
– 
– 
– 
8,107 
1,009 
–

9,116 

$m

19,939
–
252,518
11,517 
40,071 
9,918 
5,502 

339,465

Held for
trading
$m

–
33,949 
– 
– 
– 
– 
–

33,949 

Sub-total
$m

– 
33,949
– 
– 
8,107 
1,009 
– 

43,065 

$m

–
698 
– 
– 
– 
– 
–

698

$m

19,939
34,647 
252,518
11,517 
48,178 
10,927 
5,502 

383,228 

$m

19,939
34,647 
252,545
11,517 
48,407 
10,804 
5,502 

383,361

1  Derivative financial instruments classified as ‘held for trading’ include derivatives entered into as economic hedges which are not designated as accounting hedges.
2   Fair value hedging is applied to financial liabilities within bonds and notes and loan capital. The resulting fair value adjustments mean that the carrying value differs from the amortised cost.

DEPOSITS AND OTHER BORROWINGS
For interest bearing fi xed maturity deposits and other borrowings 
and acceptances with quoted market prices, market borrowing 
rates of interest for debt with a similar maturity are used to discount 
contractual cash fl ows. The fair value of a deposit liability without a 
specifi ed maturity or at call is deemed to be the amount payable on 
demand at the reporting date. The fair value is not adjusted for any 
value expected to be derived from retaining the deposit for a future 
period of time.

Certain deposits and other borrowings have been designated at 
fair value through profi t or loss and are carried at fair value. 

BONDS AND NOTES AND LOAN CAPITAL
The aggregate fair value of bonds and notes and loan capital is 
calculated based on quoted market prices or observable inputs 
where applicable. For those debt issues where quoted market prices 
were not available, a discounted cash fl ow model using a yield 
curve appropriate for the remaining term to maturity of the debt 
instrument is used.

Certain bonds and notes and loan capital have been designated 
at fair value through profi t or loss and are carried at fair value. 
The fair value is based on a discounted cash fl ow model based 
on current market yields for similar types of instruments and the 
maturity of each instrument. The fair value includes the eff ects of the 
appropriate credit spreads applicable to ANZ for that instrument.

EXTERNAL UNIT HOLDER LIABILITIES (LIFE INSURANCE FUNDS)
The carrying amount represents the external unit holder’s share 
of net assets which are carried at fair value in the fund. 

LIFE INVESTMENT CONTRACT LIABILITIES
Life investment contract liabilities are carried at fair value.

PAYABLES AND OTHER FINANCIAL LIABILITIES
This category includes accrued interest and fees payable for which 
the carrying amount is considered to approximate the fair value.

COMMITMENTS AND CONTINGENCIES
Adjustments to fair value for commitments and contingencies 
that are not fi nancial instruments recognised in the balance sheet, 
are not included in this note.

(ii) Valuation methodology

A signifi cant number of fi nancial instruments are carried on balance 
sheet at fair value.

The best evidence of fair value is a quoted price in an active market. 
Accordingly, wherever possible fair value is based on the quoted 
market price of the fi nancial instrument.

In the event that there is no quoted market price for the instrument, 
fair value is based on present value estimates or other market accepted 
valuation techniques. The valuation models incorporate the impact 
of bid/ask spread, counterparty credit spreads and other factors that 
would infl uence the fair value determined by a market participant.

The majority of valuation techniques employ only observable 
market data. However, for certain fi nancial instruments the valuation 
technique may employ some data (valuation inputs or components) 
which is not readily observable in the current market. In these cases 
valuation inputs (or components of the overall value) are derived 
and extrapolated from other relevant market data and tested against 
historic transactions and observed market trends. Valuations using one 
or more non-observable data inputs require professional judgement.

ANZ has a control framework that ensures that the fair value is either 
determined or validated by a function independent of the party that 
undertakes the transaction. 

Where quoted market prices are used, independent price 
determination or validation is obtained. For fair values determined 
using a valuation model, the control framework may include, as 
applicable, independent development or validation of: (i) valuation 
models; (ii) any inputs to those models; and (iii) any adjustments 
required outside of the valuation model, and, where possible, 
independent validation of model outputs.

Notes to the Financial Statements 171

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

34:  Fair Value of Financial Assets and Financial Liabilities (continued)

The tables below provide an analysis of the methodology used for valuing fi nancial assets and fi nancial liabilities carried at fair value. The 
fair value of the fi nancial instrument has been allocated in full to the category which most appropriately refl ects the determination of the fair 
value. This allocation is based on the categorisation of the lowest level input into a valuation model or a valuation component that is signifi cant 
to the reported fair value of the fi nancial instrument. The signifi cance of an input is assessed against the reported fair value of the fi nancial 
instrument and considers various factors specifi c to the fi nancial instrument. The ‘quoted market price’ category includes fi nancial instruments 
valued using quoted yields where available for specifi c debt securities. 

The methods used in valuing diff erent classes of fi nancial assets or liabilities are described in section (i) on pages 167 to 171. There have 
been no substantial changes in the valuation techniques applied to diff erent classes of fi nancial instruments since the previous year. The Group 
continuously monitors the relevance of inputs used and calibrates its valuation models where there is evidence that changes are required 
to ensure that the resulting valuations remain appropriate.

Consolidated

Financial assets
Trading securities
Derivative fi nancial instruments
Available-for-sale fi nancial assets
Investments backing policy liabilities
Loans and advances (designated at fair value)

Financial liabilities
Derivative fi nancial instruments
Deposits and other borrowings (designated 
at fair value)
Bonds and notes (designated at fair value)
Policy liabilities
External unit holder liabilities (life insurance funds)
Loan capital (designated at fair value)

The Company

Financial assets
Trading securities
Derivative fi nancial instruments
Available-for-sale fi nancial assets
Loans and advances (designated at fair value)

Financial liabilities
Derivative fi nancial instruments
Bonds and notes (designated at fair value)
Loan capital (designated at fair value)

Valuation technique

Quoted market price

Using observable inputs

2011
$m

2010
$m

2011
$m

2010
$m

24,298 
2,711 
19,219 
14,766 
– 

60,994 

22,690 
2,050 
17,816 
16,585 
– 

59,141 

11,714 
50,798 
2,526 
14,734 
138 

79,910 

10,775 
35,321 
2,280 
15,115
192 

63,683

With signifi cant
non-observable inputs

2011
$m

62 
609 
519 
359 
– 

2010
$m

50 
450 
646 
471 
– 

Total

2011
$m

2010
$m

36,074 
54,118 
22,264 
29,859 
138 

33,515 
37,821 
20,742 
32,171 
192 

1,549 

1,617 

142,453 

124,441 

2,847 

2,143 

46,452 

34,428 

789 

646 

50,088 

37,217 

– 
– 
– 
– 
– 

– 
– 
– 
– 
– 

2,847 

2,143 

3,764 
7,992 
26,619 
5,033 
638 

90,498

5,561 
8,107 
28,002 
5,448 
1,009 

82,555 

– 
– 
– 
– 
– 

– 
– 
– 
– 
– 

789 

646 

3,764 
7,992 
26,619 
5,033 
638 

94,134 

5,561 
8,107 
28,002 
5,448 
1,009 

85,344 

Valuation technique

Quoted market price

Using observable inputs

2011
$m

2010
$m

2011
$m

2010
$m

19,733 
2,689 
17,724 
– 

40,146 

2,833 
– 
– 

2,833 

19,888 
2,047 
15,738 
– 

37,673 

2,109 
– 
– 

2,109 

8,572 
45,058 
921 
97 

54,648

40,665 
7,992 
638 

49,295 

8,367 
31,694 
826 
139 

41,026 

31,892 
8,107 
1,009 

41,008 

With signifi cant
non-observable inputs

2011
$m

62 
609 
372 
– 

1,043 

789 
– 
– 

789 

2010
$m

50 
450 
409 
– 

909 

646 
– 
– 

646 

Total

2011
$m

2010
$m

28,367 
48,356 
19,017 
97 

95,837 

44,287 
7,992 
638 

52,917 

28,305 
34,191 
16,973 
139 

79,608 

34,647 
8,107 
1,009 

43,763 

172

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

34:  Fair Value of Financial Assets and Financial Liabilities (continued)

(iii) Additional information for fi nancial instruments carried at fair value where the valuation incorporates non-observable market data

CHANGES IN FAIR VALUE
The following table presents the composition of fi nancial instruments measured at fair value with signifi cant non-observable inputs.

Consolidated

Asset backed securities
Illiquid corporate bonds and loans
Structured credit products
Managed funds (suspended)
Alternative assets
Other derivatives

Total

The Company

Asset backed securities
Illiquid corporate bonds and loans
Structured credit products
Other derivatives

Total

Financial assets

    Trading securities

Derivatives

  Available-for-sale

Investments backing 
policy liabilities

Financial 
liabilities

Derivatives

2011
$m

2010
$m

62 
–
–
– 
– 
–

62 

62 
– 
– 
– 

62 

50 
–
–
– 
– 
–

50 

50 
–
–
–

50 

2011
$m

– 
– 
605 
– 
– 
4 

609 

– 
– 
605 
4 

609 

2010
$m

–
–
445 
– 
– 
5 

450 

–
–
445 
5 

450 

2011
$m

5 
514 
– 
– 
– 
– 

519 

– 
372 
– 
– 

372 

2010
$m

– 
555 
91 
– 
– 
–

646 

–
409 
–
–

409 

2011
$m

–
–
110 
159 
90 
–

359 

n/a
n/a
n/a
n/a

n/a

2010
$m

– 
– 
110 
266 
95 
– 

471 

n/a
n/a
n/a
n/a

n/a

2011
$m

–
–
(788)
–
–
(1)

(789)

–
–
(788)
(1)

(789)

2010
$m

–
–
(624)
– 
– 
(22)

(646)

–
–
(624)
(22)

(646)

Asset backed securities and illiquid corporate bonds comprise illiquid bonds where the eff ect on fair value of issuer credit cannot be directly 
or indirectly observed in the market. 

Structured credit products categorised in derivatives comprise the structured credit intermediation trades that the Group entered into from 
2004 to 2007 whereby it sold protection using credit default swaps over certain structures, and mitigated risk by purchasing protection via credit 
default swaps from US fi nancial guarantors over the same structures. These trades are valued using complex models with certain inputs relating 
to the reference assets and derivative counterparties not being observable in the market. 

Investments in structured credit products comprise collateralised debt and loan obligations where there is a lack of active trading and limited 
observable market data. 

Managed funds (suspended) are comprised of fi xed income and mortgage investments in managed funds that are illiquid and are not currently 
redeemable.

Notes to the Financial Statements 173

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

34:  Fair Value of Financial Assets and Financial Liabilities (continued)

The following table details movements in the balance of these fi nancial assets and liabilities. Derivatives are categorised on a portfolio basis 
and classifi ed as either fi nancial assets or fi nancial liabilities based on whether the closing balance is an unrealised gain or loss. This could be 
diff erent to the opening balance.

Consolidated

Opening balance
New purchases and issues1
Disposals/sales and cash settlements
Transfers:

Transfers into the category
Transfers out of the category

Fair value gain/(loss) recorded in the income statement
Fair value gain/(loss) recognised in other comprehensive income

Closing balance

The Company
Opening balance
New purchases and issues
Disposals/sales and cash settlements
Transfers:

Transfers into the category
Transfers out of the category

Fair value gain/(loss) recorded in the income statement
Fair value gain/(loss) recognised in other comprehensive income
Closing balance

Financial assets

Financial liabilities

Trading securities

Derivatives

Available-for-sale

Investments backing 
policy liabilities

Derivatives

2011
$m

50 
– 
– 

– 
– 
12 
– 

62 

50 
– 
– 

– 
– 
12 
– 
62 

2010
$m

148 
– 
– 

– 
– 
(98)
– 

50 

148 
– 
– 

– 
– 
(98)
– 
50 

2011
$m

450 
–
(18)

–
(3)
180 
–

609 

450 
–
(18)

–
(3)
180 
–
609 

2010
$m

745 
– 
(16)

– 
(35)
(244)
– 

450 

745 
– 
(16)

– 
(35)
(244)
– 
450 

2011
$m

646 
9 
(139)

– 
– 
20 
(17)

2010
$m

881 
150 
(383)

– 
(26)
(5)
29 

519 

646 

409 
–
(7)

– 
– 
– 
(30)
372 

616 
50 
(231)

– 
(26)
(7)
7 
409 

2011
$m

471 
– 
(92)

– 
– 
(20)
– 

359 

n/a
n/a
n/a

n/a
n/a
n/a
n/a
n/a

2010
$m

– 
526 
(24)

– 
– 
(31)
– 

471 

n/a
n/a
n/a

n/a
n/a
n/a
n/a
n/a

2011
$m

(646)
–
21 

–
17 
(181)
–

(789)

2010
$m

(1,054)
– 
2 

– 
20 
386 
– 

(646)

(646)
–
21 

(1,054)
– 
2 

–
17 
(181)
–
(789)

– 
20 
386 
– 
(646)

1 

Included in new purchases and issues in 2010 are $482 million of investments backing policyholder liabilities and $100 million of available-for-sale financial assets acquired as part of the purchase 
of the OnePath businesses in Australia and New Zealand.

174

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

34:  Fair Value of Financial Assets and Financial Liabilities (continued)

SENSITIVITY TO DATA INPUTS
Where valuation techniques use assumptions due to signifi cant data inputs not being directly observed in the market place, changing these 
assumptions changes the resultant estimate of fair value. The majority of transactions in this category are ‘back-to-back’ in nature where ANZ 
either acts as a fi nancial intermediary or hedges market risks. Similarly, the performance of investments backing policyholder liabilities directly 
impacts the associated life investment contracts they relate to. In these circumstances, changes in the assumptions generally have minimal 
impact on the income statement and net assets of ANZ. An exception to this is the ‘back-to-back’ structured credit intermediation trades which 
create signifi cant exposure to market risk and/or credit risk. 

Principal inputs used in the determination of fair value of fi nancial instruments included in this group include counterparty credit spreads, 
market-quoted CDS prices, recovery rates, default probabilities, correlation curves and other inputs, some of which may not be directly 
observable in the market. For both the Group and the Company, the potential eff ect of changing prevailing assumptions to reasonably possible 
alternative assumptions for valuing those fi nancial instruments could result in an increase of $46 million (2010: $45 million) or a decrease of 
$30 million (2010: $30 million) in net derivative fi nancial instruments as at 30 September 2011. The ranges of reasonably possible alternative 
assumptions are established by application of professional judgement and analysis of the data available to support each assumption.

DEFERRED FAIR VALUE GAINS AND LOSSES
Where the fair value of a fi nancial instrument is determined using non-observable data that has a signifi cant impact on the valuation 
of the instrument, any diff erence between the transaction price and the amount determined based on the valuation technique arising 
on initial recognition of the fi nancial instrument (day one gain or loss) is deferred on the balance sheet. Subsequently, the day one gain 
or loss is recognised in the income statement only to the extent that it arises from a change in factors (including time) that a market 
participant would consider in setting the price for the instrument.
The aggregate amount of day one gain/(loss) not recognised in the income statement on the initial recognition of the fi nancial instrument, 
because the diff erence between the transaction price and the modelled valuation price was not fully supported by inputs that were observable, 
amounted to $2 million (2010: $3 million) with $1 million (2010: $Nil) being recognised in the income statement during the year.

(iv) Additional information for fi nancial instruments designated at fair value through profi t or loss

FINANCIAL ASSETS DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS
The category loans and advances includes certain loans designated at fair value through profi t or loss in order to eliminate an accounting 
mismatch which would arise if the asset were otherwise carried at amortised cost. This mismatch arises as the derivative fi nancial instruments, 
which were acquired to mitigate interest rate risk of the loan and advances, are measured at fair value through profi t or loss. By designating the 
economically hedged loans, the movements in the fair value attributable to changes in interest rate risk, will also be recognised in the income 
statement in the same periods.

At balance date, the credit exposure of the Group on these assets was $138 million (2010: $192 million) and for the Company was $97 million 
(2010: $139 million). For the Group and Company $84 million (2010: $85 million) was mitigated by collateral held. 

The cumulative change in fair value attributable to change in credit risk was, for the Group, a reduction to the assets of $3 million (2010: $4 million). 
For the Company the cumulative change to the assets was $nil (2010: $1 million reduction). The amount recognised in the income statement 
attributable to changes in credit risk for the Group was a gain of $1 million (2010: $1 million gain) and for the Company a gain of $1 million 
(2010: $nil).

The change in fair value of the designated fi nancial assets attributable to changes in credit risk has been calculated by determining the change 
in credit rating and credit spread implicit in the loans and advances issued by entities with similar credit characteristics.

Notes to the Financial Statements 175

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

34:  Fair Value of Financial Assets and Financial Liabilities (continued)

FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS 
Parts of loan capital, bonds and notes and deposits and other borrowings have been designated as fi nancial liabilities at fair value through profi t 
or loss in order to eliminate an accounting mismatch which would arise if the liabilities were otherwise carried at amortised cost. This mismatch 
arises as the derivatives acquired to mitigate interest rate risk within the fi nancial liabilities are measured at fair value through profi t or loss. 

Life investment contracts are designated at fair value through profi t or loss in accordance with AASB 1038.

The table below compares the carrying amount of fi nancial liabilities carried at full fair value, to the contractual amount payable at maturity 
and fair value gains and losses recognised during the period on liabilities carried at full fair value that are attributable to changes in ANZ’s own 
credit rating.

Consolidated

Carrying amount
Amount at which carrying value is greater/(less) than
   amount payable at maturity
Cumulative change in liability value attributable to own
   credit risk:

– opening cumulative (gain)/loss
– (gain)/loss recognised during the year
– closing cumulative (gain)/loss

Life investment 

contract liabilities                         

Deposits and other
borrowings

Bonds and notes

Loan capital

2011
$m

2010
$m

26,619

28,002

2011
$m

3,764

2010
$m

5,561

2011
$m

7,992

2010
$m

8,107

–

–
–
–

(25)

–
–
–

–

–
–
–

(1)

8

(187)

–
–
–

(10)
141
131

76
(86)
(10)

2011
$m

638

3

(18)
14
(4)

2010
$m

1,009

27

(59)
41
(18)

The Company

Carrying amount
Amount at which carrying value is greater/(less) than
   amount payable at maturity
Cumulative change in liability value attributable to own
   credit risk:

– opening cumulative (gain)/loss
– (gain)/loss recognised during the year
– closing cumulative (gain)/loss

Deposits and other
borrowings

2011
$m

2010
$m

– 

– 

– 
–
–

– 

– 

– 
–
–

Bonds and notes

Loan capital

2011
$m

7,992

2010
$m

8,107

8

(187)

(10)
141
131

76
(86)
(10)

2011
$m

638

3

(18)
14
(4)

2010
$m

1,009

27

(59)
41
(18)

For each of loan capital, bonds and notes and deposits and other borrowings, the change in fair value attributable to changes in credit risk 
has been determined as the amount of change in fair value that is not attributable to changes in market conditions that give rise to market 
risks (benchmark interest rate and foreign exchange rates).

176

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

35: Maturity Analysis of Assets and Liabilities

The following is an analysis, by remaining contractual maturities at balance date, of selected asset and liability accounts and represents the 
actual obligation date expected for the asset or liability to be recovered or settled within one year, and greater than one year.

Consolidated

Due from other fi nancial institutions
Available-for-sale assets
Net loans and advances
Investments backing policyholder liabilities
Customers’ liability for acceptances

Due to other fi nancial institutions
Deposits and other borrowings
Liability for acceptances
Bonds and notes
Policyholder liabilities
External unit holder liabilities (life insurance funds)
Loan capital

1 

Includes items where no maturity is specified.

2011

2010

Due within
one year
$m

Greater than
one year1
$m

8,694
17,930
96,489
2,242
970

22,926
347,885
970
13,874
26,443
5,033
720

130
4,334
299,848
27,617
–

86
20,844
–
42,677
1,060
–
11,273

Total
$m

8,824
22,264
396,337
29,859
970

23,012
368,729
970
56,551
27,503
5,033
11,993

Due within
one year
$m

Greater than
one year1
$m

5,291
16,536
85,686
4,575
11,495

21,554
290,965
11,495
16,035
28,002
5,448
–

190
4,206
266,211
27,596
–

56
19,418
–
43,679
979
–
12,280

Total
$m

5,481
20,742
351,897
32,171
11,495

21,610
310,383
11,495
59,714
28,981
5,448
12,280

Notes to the Financial Statements 177

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

36:  Segment Analysis

(i) Description of segments
The Group operates on a divisional structure with Australia, Asia Pacifi c, Europe & America (APEA), Institutional and New Zealand being the 
major operating divisions. The Group manages its APEA Institutional business on a matrix structure i.e. the results for APEA Institutional are 
included in both APEA and Institutional, consistent with how this business is internally managed. Accordingly, the divisional analysis on the 
following pages refl ects this matrix reporting structure.

The segments and product and services categories as reported below are consistent with internal reporting provided to the chief operating 
decision maker, being the Chief Executive Offi  cer.

In order to more closely align with how operating results are regularly reviewed and assessed, the operating segments were changed from 
geographical based segments used in the prior year to a divisional view. Comparative segment information has been restated accordingly.

The primary sources of external revenue across all divisions are interest, fee income and trading income. The Australian and New Zealand 
divisions derive revenue from products and services from retail banking, commercial banking and wealth management in their respective 
geographies. APEA derives revenue from retail banking, wealth products, institutional and commercial products and services. The Institutional 
division derives revenue from transaction banking, market trading, treasury products and institutional lending. Corporate Centre provides 
support to all divisions, including risk, fi nancial management, strategy and marketing, human resources and corporate aff airs.

(ii) Operating segments

Transactions between business units across segments within ANZ are conducted on an arms length basis. 

Year ended 30 September 2011 ($m)
External interest income
External interest expense
Adjustment for intersegment interest
Net interest income
Other external operating income
Share of net profi t/(loss) of equity 
  accounted investments
Segment revenue
Other external expenses
Net intersegment expenses
Operating expenses
Profi t before income tax and provision 

for credit impairment

Provision for credit impairment
Segment result before tax
Income tax expense
Non-controlling interests
Profi t after income tax attributed to 
  shareholders of the company
Non-cash expenses
Depreciation and amortisation
Equity-settled share based payment  
expenses
Provision for credit impairment
Financial position
Goodwill
Shares in associates
Total external assets
Total external liabilities

Australia
17,429 
(6,301)
(5,307)
5,821 
2,360 

(2)
8,179 
(2,562)
(944)
(3,506)

4,673 
(711)
3,962
(1,185)
– 

APEA
1,791 
(758)
97 
1,130 
943 

421 
2,494 
(1,402)
(86)
(1,488)

1,006 
(110)
896
(166)
(9)

Institutional
7,537 
(3,397)
(1,048)
3,092 
1,803 

11 
4,906 
(1,446)
(555)
(2,001)

2,905 
(258)
2,647
(750)
(2)

New 
Zealand
4,577 
(2,119)
(765)
1,693 
466 

– 
2,159 
(1,025)
10 
(1,015)

1,144 
(166)
978
(286)
– 

2,777 

721 

1,895 

692 

(170)

(25)

(711)

(63)

(33)

(110)

(96)

(79)

(50)

(18)

(258)

(166)

Corporate 
Centre
189 
(6,826)
7,018 
381 
(36)

Less: APEA 
Institutional
(1,159)
516 
7 
(636)
(636)

1 
346 
(1,764)
1,376 
(388)

(42)
(40)
(82)
46 
– 

(36)

(171)

(30)

(40)

– 
(1,272)
460 
220 
680 

(592)
74 
(518)
119 
2 

8

20

74

1,433
30
272,331
175,115

167
3,293
88,108
93,028

843
121
237,676
200,816

1,720
2
70,273
56,446

–
67
1,317
108,932

–
–
(75,217)
(77,803)

Other 
items1
4 
– 
(2)
2 
113 

5 
120 
(284)
(21)
(305)

(185)
(26)
(211)
(87)
1 

Group 
Total
30,368 
(18,885)
– 
11,483 
5,013 

436 
16,932 
(8,023)
– 
(8,023)

8,909 
(1,237)
7,672
(2,309)
(8)

(101)

(1)

(26)

–
–
–
–

(643)

(166)

(1,237)

4,163
3,513
594,488
556,534

(397)

(297)

5,355 

1 

In evaluating the performance of the operating segments, certain items are removed from the operating segment results, where they are not considered integral to the ongoing performance of 
the segment and are evaluated separately. These items are set out in part (iii) of this note.

178

ANZ Annual Report 2011

 
 
 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

36:  Segment Analysis (continued)

Year ended 30 September 2010 ($m)
External interest income
External interest expense
Adjustment for intersegment interest
Net interest income
Other external operating income
Share of net profi t/(loss) of equity 
  accounted investments
Segment revenue
Other external expenses
Net intersegment expenses
Operating expenses
Profi t before income tax and provision 

for credit impairment

Provision for credit impairment
Segment result before tax
Income tax expense
Non-controlling interests
Profi t after income tax attributed to 
  shareholders of the company
Non-cash expenses
Depreciation and amortisation
Equity-settled share based payment  
expenses
Provision for credit impairment
Financial position
Goodwill
Shares in associates
Total external assets
Total external liabilities

Corporate 
Centre
188 
(5,562)
5,597 
223 
(88)

Less: APEA 
Institutional
(927)
379 
(29)
(577)
(507)

Australia
14,819 
(4,781)
(4,654)
5,384 
2,194 

28 
7,606 
(2,361)
(895)
(3,256)

4,350 
(583)
3,767
(1,093)
– 

APEA
1,464 
(603)
110 
971 
737 

360 
2,068 
(1,101)
(41)
(1,142)

926 
(154)
772
(90)
(6)

Institutional
6,192 
(3,013)
47 
3,226 
1,718 

3 
4,947 
(1,260)
(488)
(1,748)

3,199 
(741)
2,458
(680)
– 

New 
Zealand
4,848 
(2,159)
(1,054)
1,635 
469 

5 
2,109 
(1,067)
10 
(1,057)

1,052 
(409)
643
(180)
– 

1 
136 
(1,571)
1,269 
(302)

(166)
(10)
(176)
(11)
– 

2,674 

676 

1,778 

463 

(187)

(148)

(51)

(25)
(583)

(30)
(154)

(76)

(60)
(741)

(50)

(161)

(16)
(409)

(27)
(10)

– 
(1,084)
386 
148 
534 

(550)
77 
(473)
94 
– 

(379)

8

18
77

1,414
21
260,994
161,325

190
2,691
58,721
66,883

829
187
185,021
177,308

1,653
1
69,711
55,230

–
65
4,780
90,517

–
–
(47,524)
(53,715)

Other 
items1
24 
– 
(17)
7 
(133)

36 
(90)
(330)
(3)
(333)

(423)
33 
(390)
(136)
2 

Group 
Total
26,608 
(15,739)
–
10,869 
4,390 

433 
15,692 
(7,304)
–
(7,304)

8,388 
(1,787)
6,601
(2,096)
(4)

(524)

4,501 

(86)

(564)

–
33

–
–
–
–

(140)
(1,787)

4,086
2,965
531,703
497,548

1 

In evaluating the performance of the operating segments, certain items are removed from the operating segment results, where they are not considered integral to the ongoing performance of 
the segment and are evaluated separately. These items are set out in part (iii) of this note.

(iii) Other items
The table below sets out the profi t after tax impact of other items.

Item

Related segment

New Zealand technology integration
Changes in New Zealand tax legislation
Acquisition costs and valuation adjustments
Treasury shares adjustment
Economic hedging – fair value losses
Revenue and net investment hedges
New Zealand managed fund impacts
Tax on New Zealand conduits
Non-continuing businesses
Total

New Zealand
New Zealand and Institutional
Australia, APEA, Institutional and New Zealand

Australia 

Australia, APEA, Institutional and New Zealand
Corporate Centre
New Zealand
Institutional
Institutional

Profi t after tax

2011
$m

(86) 
2
(126)
41
(117) 
(51) 
39
–
1
(297)

2010
$m

–
(36)
(480) 
(32) 
(146) 
24
34
38
74
(524)

Notes to the Financial Statements 179

 
 
 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

36:  Segment Analysis (continued)

(iv) External segment revenue by products and services

The table below sets out revenue from external customers for groups of similar products and services.

Retail
Commercial
Wealth
Institutional
Partnerships
Other

Revenue

2011
$m

6,252
3,668
1,310
4,906
314
482
16,932

2010
$m

5,755
3,463
1,139
4,947
332
56
15,692

(v) Geographical information
The following table sets out revenue and non-current assets1 based on the geographical locations in which the Group operates.

Consolidated

Total external revenue
Non-current assets1

Australia

APEA

New Zealand

Total

2011
$m

11,904
260,004

2010
$m

11,124
231,357

2011
$m

2,426
22,401

2010
$m

2,004
14,234

2011
$m

2,602
49,524

2010
$m

2,564
52,612

2011
$m

16,932
331,929

2010
$m

15,692
298,203

1  Non-current assets referred to are assets that are expected to be recovered more than 12 months after balance date. They do not include financial instruments, deferred tax assets, 

post-employment benefits assets or rights under insurance contracts.

180

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

37:  Notes to the  Cash Flow Statements (continued)

a) Reconciliation of net profi t after income tax to net cash provided by operating activities

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

Infl ows
(Outfl ows)

Infl ows
(Outfl ows)

Infl ows
(Outfl ows)

Infl ows
(Outfl ows)

Operating profi t after income tax attributable to shareholders of the Company

5,355

4,501 

4,151

4,428

Adjustment to reconcile operating profi t after income tax
to net cash provided by/(used in) operating activities

Provision for credit impairment
Impairment on available for sale assets transferred to
  profi t and loss
Credit risk on derivatives
Depreciation and amortisation
Profi t on sale of businesses
Provision for employee entitlements, restructuring and other provisions
Payments from provisions
(Profi t)/loss on sale of premises and equipment
(Profi t)/loss on sale of available-for-sale assets
Amortisation of discounts/premiums included in interest income
Share based payment expense
Change in policyholder liabilities
Net foreign exchange earnings
Net gains/losses on trading derivatives
Net derivatives/foreign exchange adjustment

Net (increase)/decrease in operating assets
Trading securities
Liquid assets greater than three months
Due from other banks greater than three months
Loans and advances
Net (decrease)/increase in investments backing policyholder liabilities
Net derivative fi nancial instruments
Net intra-group loans and advances
Interest receivable
Accrued income
Net tax assets

Net (decrease)/increase in operating liabilities
Deposits and other borrowings
Due to other fi nancial institutions
Payables and other liabilities
Interest payable
Accrued expenses
Other

Total adjustments

Net cash (used in)/provided by operating activities

1,237

1,787 

994

1,369 

72
(21)
645
(6)
648
(678)
(20)
(68)
(13)
167
(854)
(817)
346
675

(7,614)
1,593
(1,476)
(25,568)
1,319
(2,038)
–
(45)
80
277

43,834
1,350
584
124
21
(308)

13,446

18,801

21
(35)
560 
– 
461 
(520)
8 
(57)
(32)
143
836
(747)
95 
658 

(2,004)
2,184 
(65)
(17,044)
(491) 
(1,823)
– 
(181)
(147)
1,114 

14,726 
55 
(1,288)
163 
363 
(192) 

(1,452)

3,049 

72
(19)
403
–
345
(518)
7
(31)
6
167
–
(528)
19
1,237

(5,558)
1,106
(1,586)
(25,753)
–
(3,751)
336
(55)
82
(371)

42,542
1,415
835
119
23
(12)

11,526

15,677

21
39 
372 
– 
326 
(259)
– 
(22)
2 
143
–
(458)
(82)
518

(1,835)
815 
(145)
(20,345)
–
(1,110)
(5,110)
(208)
(116)
936 

20,862 
1,329 
(709) 
308 
324 
(315)

(3,350)

1,078

Notes to the Financial Statements 181

 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

37:  Notes to the  Cash Flow Statements (continued)

b) Reconciliation of cash and cash equivalents
Cash and cash equivalents include liquid assets and amounts due from other fi nancial institutions with an original term to maturity of less than 
three months. Cash and cash equivalents at the end of the fi nancial year as shown in the statements of cash fl ows are reconciled to the related 
items in the statements of fi nancial position as follows:

Liquid assets – less than three months
Due from other fi nancial institutions – less than three months

Cash and cash equivalents in the statement of cashfl ows

c) Acquisitions and disposals

Cash (infl ows)/outfl ows from acquisitions and investments (net of cash acquired)
Purchases of controlled entities
Investments in controlled entities
Purchases of interest in associates and joint ventures

Cash infl ows from disposals (net of cash disposed)
Disposals of controlled entities
Disposals of associates and joint ventures

d) Non-cash fi nancing and investing activities

Share capital issues
Dividends satisfi ed by share issue
Dividends satisfi ed by bonus share issue

e) Financing arrangements

Credit stand by arrangements
  Standby lines
Other fi nancing arrangements
  Over and other fi nancing arrangements

Total fi nance available

Consolidated

The Company

2011
$m

23,400
6,621

30,021

2010
$m

15,748
4,862 

20,610

2011
$m

19,072
4,579

23,651

2010
$m

13,342
3,592

16,934 

Consolidated

The Company

2011
$m

44
–
260

304

6
68

74

2010
$m

(55)
–
5 

(50)

–
15 

15 

2011
$m

–
–
260

260

–
36

36

2010
$m

(3,009)
694
5

(2,310)

–
113

113 

1,367
66

1,433

1,007
54

1,061

1,367
66

1,433

1,007
54

1,061

Consolidated

2011

2010

Available
$m

Unused
$m

Available
$m

Unused
$m

978

–

978

978

–

978

987 

–

987  

987 

–

987  

182

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

38:  Controlled Entities

Ultimate parent of the Group
Australia and New Zealand Banking Group Limited

All controlled entities are 100% owned unless otherwise noted.
The material controlled entities of the Group are:
ANZ Bank (Lao) Limited1 (formerly ANZ Vientiane Commercial Bank Limited)
ANZ Bank (Vietnam) Limited1
ANZ Capel Court Limited
ANZ Capital Hedging Pty Ltd
ANZ Commodity Trading Pty Ltd
ANZ Cover Insurance Pty Ltd
ANZ Trustees Limited
ANZ Funds Pty Ltd
  ANZ Bank (Europe) Limited1
  ANZ Bank (Kiribati) Limited1, 4
  ANZ Bank (Samoa) Limited1
  ANZ Holdings (New Zealand) Limited1

  ANZ National Bank Limited1

  ANZ Investment Services (New Zealand) Limited1
  ANZ National (Int’l) Limited1
  OnePath Holdings (NZ) Limited1 (formerly ING (NZ) Holdings Limited)

  OnePath Insurance Holdings (NZ) Limited1 (formerly ING Insurance Holdings Limited)

OnePath Life (NZ) Limited1 (formerly ING Life (NZ) Limited)

  Private Nominees Limited1
  UDC Finance Limited1

  ANZ International (Hong Kong) Limited1

  ANZ Asia Limited1
  ANZ Bank (Vanuatu) Limited2
  ANZ International Private Limited1

  ANZ Singapore Limited1

  ANZ Royal Bank (Cambodia) Limited1, 4
  Votraint No. 1103 Pty Ltd
ANZ Lenders Mortgage Insurance Pty Ltd
ANZ Orchard Investments Pty Ltd
  OnePath Australia Limited (formerly ING Australia Limited)

  OnePath Life Limited (formerly ING Life Limited)
  OnePath General Insurance Pty Limited (formerly ING General Insurance Pty Limited)
  OnePath Funds Management Limited (formerly ING Funds Management Limited)
  OnePath Custodians Limited (formerly ING Custodians Pty Limited)

Australia and New Zealand Banking Group (PNG) Limited1
Australia and New Zealand Bank (China) Company Limited1
Chongqing Liangping ANZ Rural Bank Company Limited1
Citizens Bancorp Inc
  ANZ Guam Inc.3
Esanda Finance Corporation Limited
ETRADE Australia Limited
  ETRADE Australia Securities Limited
LFD Limited
PT ANZ Panin Bank1, 4

Incorporated in

Nature of business

Australia

Banking

Laos
Vietnam
Australia
Australia
Australia
Australia
Australia
Australia
United Kingdom
Kiribati
Samoa
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
Hong Kong
Hong Kong
Vanuatu
Singapore
Singapore
Cambodia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Papua New Guinea
China
China
Guam
Guam
Australia
Australia
Australia
Australia
Indonesia

Banking
Banking
Investment Banking
Hedging
Finance
Captive-Insurance
Trustee/Nominee
Holding Company
Banking
Banking
Banking
Holding Company
Banking
Funds Management
Finance
Holding Company
Holding Company
Insurance
Nominee
Finance
Holding Company
Banking
Banking
Holding Company
Merchant Banking
Banking
Investment
Mortgage Insurance
Holding Company
Holding Company
Insurance
Insurance
Funds Management
Trustee
Banking
Banking
Banking
Holding Company
Banking
General Finance
Holding Company
Online Stockbroking
Holding Company
Banking

1  Audited by overseas KPMG firms.
2  Audited by Hawkes Law.
3  Audited by Deloitte Guam. American Samoa Bank merged with ANZ Guam Inc during the year ended 30 September 2011.
4  Non-controlling interests hold ordinary shares or units in the controlled entities listed above as follows: ANZ Bank (Kiribati) Limited – 150,000 $1 ordinary shares (25%) (2010: 150,000 $1 ordinary 

shares (25%)); PT ANZ Panin Bank – 16,500 IDR 1 million shares (1%) (2010: 7,500 IDR 1 million shares (15%)); ANZ Royal Bank (Cambodia) Limited – 319,500 USD100 ordinary shares (45%) 
(2010: 319,500 USD100 ordinary shares (45%)). The increase in the Group’s interest in PT ANZ Panin Bank of 14% was the result of the Group electing to take up a proportionately larger issue of 
shares in PT ANZ Panin Bank than the non-controlling interest holder.

Notes to the Financial Statements 183

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

39: Associates

Signifi cant associates of the Group are as follows:

AMMB Holdings Berhad
PT Bank Pan Indonesia

Date
became
an associate

Ownership
interest
held

May 2007
April 2001

24%
39%

Voting
interest

24% 
39%

Shanghai Rural Commercial Bank1

September 2007

20%

20%

Bank of Tianjin2
Saigon Securities Inc.3
Diversifi ed Infrastructure Trust
Metrobank Card Corporation
Other associates

Total carrying value of associates

June 2006
July 2008
March 2008
October 2003

20%
18%
37%
40%

20%
18%
37%
40%

Incorporated
in

Malaysia
Indonesia
Peoples Republic 
of China
Peoples Republic 
of China
Vietnam
Australia
Philippines

Carrying
value
2011
$m

Carrying
value
2010
$m

Fair
value4
$m

Reporting
date

1,111
685

1,082 1,337
709

611

31 March
31 December

Principal
activity

Banking
Banking

952

384
115
82
44
140

499

n/a

31 December

Banking

n/a
605
114
n/a

31 December
31 December
30 September
31 December

Banking
Stockbroking
Investment
Cards Issuing

327
128
105
43
170

3,513

2,965

1  During the year ended 30 September 2011 the Group invested an additional RMB 1.65 billion ($255 million) in Shanghai Rural Commercial Bank (SRCB) as part of a major capital raising by SRCB.
2  The Group is participating in a rights issue which will maintain its existing 20% interest. The issuance is subject to local regulatory approval.
3  Significant influence was established via representation on the Board of Directors.
4  Applicable to those investments in associates where there are published price quotations.
5  A value-in-use estimation supports the carrying value of this investment.

Aggregated assets of signifi cant associates (100%)
Aggregated liabilities of signifi cant associates (100%)
Aggregated revenues of signifi cant associates (100%)

Results of associates
Share of associates profi t before income tax
Share of income tax expense

Share of associates net profi t – as disclosed by associates
Adjustments1
Share of associates net profi t accounted for using the equity method

2011
$m

131,297
119,664
6,898

2010
$m

116,107
106,589
5,812

Consolidated

2011
$m

476
(121)

355
81
436

2010
$m

435
(114)

321
79
400

1  The results differ from the published results of these entities due to the application of IFRS, Group Policies and acquisition adjustments.

40:  Interests in Joint Venture Entities

On 30 November 2009, the Group acquired the remaining 51% shareholding in the ANZ-ING joint ventures in Australia and New Zealand, taking 
its ownership interest to 100%. The year ended 30 September 2010 includes the fi nancial impact of full ownership since 30 November 2009. 
For the period 1 October 2009 to 30 November 2009, the investments were accounted for as joint ventures. 

Retained profi ts attributable to the joint venture entity
At the beginning of the year
At the end of the year

Movement in the carrying amount of the joint venture entity
Carrying amount at the commencement of the year
Share of net profi t
Transfer to shares in controlled entity
Adjustment for exchange fl uctuations

Carrying amount at the end of the year

Share of revenues, expenses and results
Revenues
Expenses

Profi t before income tax

Income tax (expense)/benefi t

Profi t after income tax

Net equity accounted profi t

184

ANZ Annual Report 2011

OnePath Australia

OnePath NZ

Consolidated
Total

2011
$m

n/a
n/a

–
–
–
–

–

–
–

–

–

–

–

2010
$m

483
n/a

1,649
28
(1,677)
–

–

87
(51)

36

(8)

28

28

2011
$m

n/a
n/a

–
–
–
–

–

–
–

–

–

–

–

2010
$m

68
n/a

204
5
(201)
(8)

–

16
(12)

4

1

5

5

2011
$m

n/a
n/a

–
–
–
–

–

–
–

–

–

–

–

2010
$m

551
n/a

1,853
33
(1,878)
(8)

–

103
(63)

40

(7)

33

33

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

41:  Securitisations

The Group enters into transactions in the normal course of business by which it transfers fi nancial assets directly to third parties or to special 
purpose entities. These transfers may give rise to the full or partial derecognition of those fi nancial assets.

  Full derecognition occurs when the Group transfers its contractual right to receive cash fl ows from the fi nancial assets, or retains the right but 
assumes an obligation to pass on the cash fl ows from the asset, and transfers substantially all the risks and rewards of ownership. These risks 
include credit, interest rate, currency, prepayment and other price risks.
  Partial derecognition occurs when the Group sells or otherwise transfers fi nancial assets in such a way that some but not substantially all of 
the risks and rewards of ownership are transferred but control is retained. These fi nancial assets continue to be recognised on the balance 
sheet to the extent of the Group’s continuing involvement.

The following table summarises the Group’s securitisation activities for Group-originated assets for the period. The securitisation activity relates 
to an internal residential mortgage securitisation creating instruments eligible for repurchase arrangements with the Reserve Bank of Australia.

Carrying amount of assets securitised (sold) during the year
Net cash proceeds received
Retained interests

Gain/(loss) on securitisation/sale (pre-tax)

1   The balances are nil as the Company balances relate to transfers to an internal securitisation vehicle.

Consolidated1

2011
$m

2010
$m

– 
– 
– 

– 

– 
– 
– 

– 

The Company

2011
$m

6,275
–
(6,275)

–

2010
$m

7,001 
– 
(7,001)

– 

Group-originated fi nancial assets that do not qualify for derecognition typically relate to loans that have been securitised under arrangements 
by which the Group retains a continuing involvement in the transferred assets. Continuing involvement may entail: retaining the rights to future 
cash fl ows arising from the assets after investors have received their contractual terms; providing subordinated interests; liquidity support; 
continuing to service the underlying asset; and entering into derivative transactions with the securitisation vehicles. In such instances, the Group 
continues to be exposed to risks associated with these transactions.

The table below sets out the balance of assets transferred by the Company to special purpose entities, that are consolidated by the Group, 
that continue to be recognised by the Company because they do not qualify for derecognition.

Securitisation

Current carrying amount of assets recognised
Carrying amount of associated liabilities

1   The balances are nil as the Company balances relate to transfers to an internal securitisation vehicle.

42:  Fiduciary Activities

The Group conducts various fi duciary activities as follows:

Consolidated1

The Company

2011
$m

– 
– 

2010
$m

– 
– 

2011
$m

31,280
31,280

2010
$m

30,582
30,582

Investment fi duciary activities for trusts
The Group conducts investment fi duciary activities for trusts, including deceased estates. These trusts have not been consolidated as the Group 
does not have direct or indirect control.

Where the Company or its controlled entities incur liabilities in respect of these operations as trustee, where the primary obligation is incurred in 
an agency capacity as trustee of the trust rather than on the Group’s own account, a right of indemnity exists against the assets of the applicable 
funds or trusts. As these assets are suffi  cient to cover the liabilities and it is therefore not probable that the Company or its controlled entities will 
be required to settle the liabilities, the liabilities are not included in the fi nancial statements.

The aggregate amounts of funds concerned are as follows:

Trusteeships

2011
$m

3,418

2010
$m

3,434

Notes to the Financial Statements 185

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

42:  Fiduciary Activities (continued)

Funds management activities
Funds management activities are conducted through Group controlled entities OnePath Australia Limited and OnePath Holdings (NZ) Limited and 
certain other subsidiaries of the Group. Funds under management in these entities are included in these consolidated fi nancial statements where 
they are controlled by the Group.

The aggregate funds under management which are not included in these consolidated fi nancial statements are as follows:

OnePath Australia Limited
OnePath Holdings (NZ) Limited
Other controlled entities – New Zealand
Other controlled entities – Australia

2011
$m

6,420
5,271
6,295
50

2010
$m

7,988
5,655
5,885
62

18,036

19,590

Custodian services activities
On 18 November 2010, the Transitional Service Agreement with JPMorgan Chase Bank, National Association concluded. At 30 September 2011, 
ANZ Custodian Services has been formally decommissioned with a small number of residual assets (immaterial in value) in the name of 
ANZ Nominees Limited remaining.

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

58
3
–

61

325
785
392

58 
3 
1 

62 

327 
729 
389 

31
2
–

33

263
674
369

23 
3 
1 

27 

263 
605 
366 

1,502

1,445 

1,306

1,234 

52
78
–

130

1,632

1,693

45 
76 
– 

121 

1,566 

1,628

44
72
–

116

1,422

1,455

38 
70  
– 

108 

1,342 

1,369 

43:  Commitments

Property
Capital expenditure
Contracts for outstanding capital expenditure
  Not later than 1 year
  Later than one year but not later than 5 years
  Later than 5 years

Total capital expenditure commitments1

Lease rentals
Land and buildings
  Not later than 1 year
  Later than one year but not later than 5 years
  Later than 5 years

Furniture and equipment
  Not later than 1 year
  Later than one year but not later than 5 years
  Later than 5 years

Total lease rental commitments

Total commitments

1  Relates to premises and equipment.

186

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

44: Credit Related  Commitments, Guarantees, Contingent Liabilities and Contingent Assets

CREDIT RELATED COMMITMENTS GUARANTEES AND CONTINGENT LIABILITIES

Credit related commitments
Facilities provided

Undrawn facilities

Australia
New Zealand
Asia Pacifi c, Europe & America

Total

Consolidated

The Company

Contract
amount
2011
$m

Contract
amount
2010
$m

Contract
amount
2011
$m

Contract
amount
2010
$m

 137,889

124,029

 117,107 

106,403

 80,013 
 15,569 
 42,307 

78,410
14,200
31,419

 79,919 
–
 37,188 

78,207
–
28,196

137,889

124,029

 117,107 

106,403

Guarantees and contingent liabilities
Details of the estimated maximum amount of guarantees and contingent liabilities that may become payable are disclosed on the following 
pages. These guarantees and contingent liabilities relate to transactions that the Group has entered into as principal. 

Documentary letters of credit involve the issue of letters of credit guaranteeing payment in favour of an exporter secured against an underlying 
shipment of goods or backed by a confi rmatory letter of credit from another bank.

Performance related contingencies are liabilities that oblige the Group to make payments to a third party should the customer fail to fulfi l the 
non-monetary terms of the contract. 

To refl ect the risk associated with these transactions, they are subjected to the same credit origination, portfolio management and collateral 
requirements for customers that apply for loans. The contract amount represents the maximum potential amount that could be lost if the 
counterparty fails to meet its fi nancial obligations. As the facilities may expire without being drawn upon, the notional amounts do not 
necessarily refl ect future cash requirements.

Financial guarantees
Standby letters of credit
Documentary letter of credit
Performance related contingencies
Other

Total

Australia
New Zealand
Asia Pacifi c, Europe & America

Total

Consolidated

The Company

Contract
amount
2011
$m

6,923 
2,672 
2,964 
17,770 
881 

31,210 

15,182 
1,122 
14,906 

31,210 

Contract
amount
2010
$m

6,313
1,991
2,498
16,103
580

27,485

14,309
975
12,201

27,485

Contract
amount
2011
$m

5,942 
2,307
2,561 
16,793 
666 

28,269 

15,182 
– 
13,087

28,269

Contract
amount
2010
$m

5,981
1,867
2,276
15,176
445

25,745

14,309
–
11,436

25,745

Notes to the Financial Statements 187

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

44: Credit Related  Commitments, Guarantees, Contingent Liabilities and Contingent Assets (continued)

OTHER BANK RELATED CONTINGENT LIABILITIES

iii) Contingent tax liability

GENERAL
There are outstanding court proceedings, claims and possible claims 
against the Group, the aggregate amount of which cannot readily 
be quantifi ed. Appropriate legal advice has been obtained and, 
in the light of such advice, provisions as deemed necessary have 
been made. In some instances we have not disclosed the estimated 
fi nancial impact as this may prejudice the interests of the Group.

i) Exception fees class action
In September 2010, litigation funder IMF (Australia) Ltd commenced 
a class action against ANZ, which it said was on behalf of 27,000 
ANZ customers (which may now be in excess of 30,000) and relating 
to more than $50 million in exception fees charged to those 
customers over the previous six years. The case is at an early stage. 
ANZ is defending it. There is a risk that further claims could emerge.

ii) Securities Lending
There are ongoing developments concerning the events surrounding 
ANZ’s securities lending business which may continue for some time. 
There is a risk that further actions (court proceedings or regulatory 
actions) may be commenced against various parties, including ANZ. 
The potential impact or outcome of future claims (if any) cannot 
presently be ascertained. ANZ would review and defend any claim, 
as appropriate.

On 4 July 2008, ANZ appointed a receiver and manager to 
Primebroker Securities Limited (Primebroker). On 31 August 2009, 
an Associate Justice set aside some statutory demands served by the 
receiver and said that, among other things, ANZ’s appointment of 
the receiver to Primebroker was invalid. The receiver is appealing the 
decision. ANZ has joined in the appeal. 

Separately:
  On 14 April 2010, the liquidator of Primebroker fi led an action 
against ANZ, alleging (among other things) that a charge created 
on 12 February 2008 is void against the liquidators. The action 
initially claimed $98 million and was subsequently increased to 
$177 million (plus interest and costs) from ANZ. 
  On 15 July 2010, Primebroker and some associated companies 
brought an action against parties including ANZ, seeking 
approximately $150 million and certain unquantifi ed amounts. 
The allegations include misleading or deceptive conduct, wrongful 
appointment of receivers, and failure to perform an alleged equity 
investment agreement. 

ANZ is defending these actions.

The Australian Taxation Offi  ce (ATO) is reviewing the taxation 
treatment of certain transactions, undertaken by the Group in 
the course of normal business activities. 

Risk reviews are also being undertaken by revenue authorities 
in other jurisdictions, as part of normal revenue authority activity 
in those countries.

The Group has assessed these and other taxation claims arising 
in Australia and elsewhere, including seeking independent advice 
where appropriate, and considers that it holds appropriate provisions.

iv) Interbank Deposit Agreement
ANZ has entered into an Interbank Deposit Agreement with the 
major banks in the payment system. This agreement is a payment 
system support facility certifi ed by the Australian Prudential 
Regulation authority, where the terms are such that if any bank is 
experiencing liquidity problems, the other participants are required 
to deposit equal amounts of up to $2 billion for a period of 30 days. 
At the end of 30 days the deposit holder has the option to repay the 
deposit in cash all by way of assignment of mortgages to the value 
of the deposit.

v) Clearing and settlement obligations
In accordance with the clearing and settlement arrangements set out:
  in the Australian Payments Clearing Association Limited’s 
Regulations for the Australian Paper Clearing System, the Bulk 
Electronic Clearing System, the Consumer Electronic Clearing 
System and the High Value Clearing System (HVCS), the Company 
has a commitment to comply with rules which could result in a 
bilateral exposure and loss in the event of a failure to settle by a 
member institution; and
  in the Austraclear System Regulations (Austraclear) and the CLS 
Bank International Rules, the Company has a commitment to 
participate in loss-sharing arrangements in the event of a failure 
to settle by a member institution. 

For HVCS and Austraclear, the obligation arises only in limited 
circumstances.

188

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

44: Credit Related  Commitments, Guarantees, Contingent Liabilities and Contingent Assets (continued)

vi) Deed of Cross Guarantee in respect of certain controlled entities
Pursuant to class order 98/1418 (as amended) dated 13 August 1998, relief was granted to a number of wholly owned controlled entities 
from the Corporations Act 2001 requirements for preparation, audit, and publication of individual fi nancial statements. The results of these 
companies are included in the consolidated Group results. The entities to which relief was granted are:

  ANZ Properties (Australia) Pty Ltd1
  ANZ Capital Hedging Pty Ltd1
  Alliance Holdings Pty Ltd1

1  Relief originally granted on 21 August 2001.
2  Relief originally granted on 13 August 2002.
3  Relief originally granted on 9 September 2003.
4  Relief originally granted on 2 September 2008.
5  Relief originally granted on 11 February 2009.

  ANZ Orchard Investments Pty Ltd2
  ANZ Securities (Holdings) Limited3
  ANZ Commodity Trading Pty Ltd4

  ANZ Funds Pty Ltd1
  Votraint No. 1103 Pty Ltd2
  ANZ Nominees Ltd5

It is a condition of the class order that the Company and each of the above controlled entities enter into a Deed of Cross Guarantee. A Deed 
of Cross Guarantee under the class order was executed by them and lodged with the Australian Securities and Investments Commission. The 
Deed of Cross Guarantee is dated 1 March 2006. The eff ect of the Deed is that the Company guarantees to each creditor payment in full of any 
debt in the event of winding up any of the controlled entities under certain provisions of the Corporations Act 2001. If a winding up occurs, 
the Company will only be liable in the event that after six months any creditor has not been paid in full. The controlled entities have also given 
similar guarantees in the event that the Company is wound up. The consolidated statement of comprehensive income and consolidated balance 
sheet of the Company and its wholly owned controlled entities which have entered into the Deed of Cross Guarantee are:

Profi t before tax
Income tax expense
Profi t after income tax
Foreign exchange diff erences taken to equity, net of tax
Change in fair value of available-for-sale 
  fi nancial assets, net of tax
Change in fair value of cash fl ow hedges, net of tax
Actuarial gains/(loss) on defi ned benefi t plans, net of tax
Other comprehensive income, net of tax
Total comprehensive income
Retained profi ts at start of year
Profi t after income tax
Adjustments to opening retained earnings on adoption of

revised accounting standard AASB 3(R)
Ordinary share dividends provided for or paid
Transfer from reserves
Actuarial gains/(loss) on defi ned benefi t plans after tax

Retained profi ts at end of year
Assets
Liquid assets
Available-for-sale assets/investment securities
Net loans and advances
Other assets
Premises and equipment
Total assets

Liabilities
Deposits and other borrowings
Income tax liability
Payables and other liabilities
Provisions

Total liabilities

Net assets

Shareholders’ equity1

Consolidated

2011
$m

5,809 
(1,476)
4,333 

103

26 
121 
24 
274 
4,607
13,047 
4,333

–
(3,491)
1 
24

2010
$m

5,612 
(1,449)
4,163 

(391)

70 
40 
(18)
(299)
3,864 
11,596 
4,163

(39)
(2,667)
12 
(18)

13,914

13,047 

20,556 
19,017 
323,286 
140,299 
1,539 
504,697 

307,254 
1,169 
161,097 
798 

16,075
16,973 
280,439
133,948 
1,545 
448,980 

252,519 
1,069 
162,555
831 

470,318 

416,974 

34,379

34,379 

32,006 

32,006 

1  Shareholders’ equity excludes retained profits and reserves of controlled entities within the class order.

Notes to the Financial Statements 189

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

44: Credit Related  Commitments, Guarantees, Contingent Liabilities and Contingent Assets (continued)

vii) Sale of Grindlays businesses
On 31 July 2000, ANZ completed the sale to Standard Chartered 
Bank (SCB) of ANZ Grindlays Bank Limited and the private banking 
business of ANZ in the United Kingdom and Jersey, together with
ANZ Grindlays (Jersey) Holdings Limited and its subsidiaries, 
for USD1.3 billion in cash. ANZ provided warranties and certain 
indemnities relating to those businesses and, where it was 
anticipated that payments would be likely under the warranties 
or indemnities, made provisions to cover the anticipated liability. 
The issues below have not impacted adversely the reported results. 
All settlements, penalties and costs have been covered within the 
provisions established at the time.

FERA
In 1991 certain amounts were transferred from non-convertible 
Indian Rupee accounts maintained with Grindlays in India. These 
transactions may not have complied with the provisions of the 
Foreign Exchange Regulation Act, 1973. Grindlays, on its own 
initiative, brought these transactions to the attention of the Reserve 
Bank of India. The Indian authorities served notices on Grindlays 
and certain of its offi  cers in India and civil penalties have been 
imposed which are the subject of appeals. Criminal prosecutions are 
pending and will be defended. The amounts in issue are not material.

Tax Indemnity 
ANZ provided an indemnity relating to tax liabilities of Grindlays 
(and its subsidiaries) and the Jersey Sub-Group to the extent to 
which such liabilities were not provided for in the Grindlays accounts 
as at 31 July 2000. Claims have been made under this indemnity, 
with no material impact on the Group expected.

CONTINGENT ASSETS
National Housing Bank
In 1992, Grindlays received a claim aggregating to approximately 
Indian Rupees 5.06 billion from the National Housing Bank (NHB) 
in India. The claim arose out of cheques drawn by NHB in favour of 
Grindlays, the proceeds of which were credited to the account of 
a Grindlays customer.

Grindlays won an arbitration award in March 1997, under which 
NHB paid Grindlays an award of Indian Rupees 9.12 billion. NHB 
subsequently won an appeal to the Special Court of Mumbai, after 
which Grindlays fi led an appeal with the Supreme Court of India. 
Grindlays paid the disputed money including interest into court. 
Ultimately, the parties settled the matter and agreed to share the 
monies paid into court which by then totalled Indian Rupees 
16.45 billion (AUD 661 million at 19 January 2002 exchange rates), 
with Grindlays receiving Indian Rupees 6.20 billion (AUD 248 million 
at 19 January 2002 exchange rates) of the disputed monies. 

ANZ in turn received a payment of USD124 million (USD equivalent 
of the Indian Rupees received by Grindlays) from Standard Chartered 
Bank under the terms of an indemnity given in connection with the 
sale of Grindlays to Standard Chartered Bank. 

ANZ recovered $114 million in 2006 from its insurers in respect 
of the above.

In addition, ANZ is entitled to share with NHB in the proceeds of 
any recovery from the estate of the customer whose account was 
credited with the cheques drawn from NHB. However, the Indian 
Taxation Department is claiming a statutory priority to all of the funds 
available for distribution to creditors of that customer. The Special 
Court passed an order in late 2007 scaling down the  Income Taxation 
Department’s priority, however, that order has been partially set 
aside on appeal by the Supreme Court of India. The matter has been 
remanded to the Special Court for deliberation on certain issues.

190

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

45:  Superannuation and Other Post Employment Benefi t Schemes

Description of the Group’s post employment benefi t schemes
The Group has established a number of pension, superannuation and post retirement medical benefi t schemes throughout the world. 
The Group may be obliged to contribute to the schemes as a consequence of legislation and provisions of trust deeds. Legal enforceability 
is dependent on the terms of the legislation and trust deeds. 

The major schemes are:

Scheme

Scheme type

Country

Australia

ANZ Australian Staff  
Superannuation Scheme1,2

Defi ned contribution scheme
Section C3 or

Defi ned contribution scheme
Section A or

Defi ned benefi t scheme
Pension Section4

Defi ned benefi t scheme5 or

            Contribution levels

Employee/
participant

Employer

Optional8

Balance of cost10

Optional

9% of salary11

Nil

Nil

Balance of cost12

Balance of cost13

Defi ned contribution scheme

Minimum of
2.5% of salary

7.5% of salary14

Defi ned benefi t scheme6 or

5.0% of salary

Balance of cost15

Defi ned contribution scheme7

Minimum of
2.0% of salary

11.5% of salary16

Defi ned benefi t scheme7

5.0% of salary9

Balance of cost17

New Zealand

ANZ National Bank Staff  Superannuation 
Scheme (formerly ANZ Group (New Zealand) 
Staff  Superannuation Scheme)1,2

National Bank Staff 
Superannuation Fund1,2

United Kingdom

ANZ UK Staff  
Pension Scheme1

Balance of cost: the Group’s contribution is assessed by the actuary after taking account of members’ contributions and the value of the 
schemes’ assets.

These schemes provide for pension benefits.
These schemes provide for lump sum benefits.

1 
2 
3  Closed to new members in 1997.
4  Closed to new members. Operates to make pension payments to retired members or their dependants.
5  Closed to new members on 31 March 1990. Operates to make pension payments to retired members of that section of the scheme or their dependants.
6  Closed to new members on 1 October 1991.
7  Closed to new members on 1 October 2004.
8  Optional but with minimum of 1% of salary.
9 
10  As determined by the Trustee on the recommendation of the actuary – currently 9% (2010: 9%) of members’ salaries.
11  2010: 9% of salary.
12  As determined by the Trustee on the recommendation of the actuary – currently nil (2010: nil).
13  As recommended by the actuary – currently nil (2010: nil).
14  2010: 7.5% of salary.
15  As recommended by the actuary – currently 24.8% (2010: 24.8%) of members’ salaries and additional contributions of NZD 5 million p.a.
16  2010: 11.5% of salary.
17  As agreed by the Trustee and Group after taking the advice of the actuary – currently 26% (2010: 26%) of pensionable salaries and additional quarterly contributions of GBP 7.5 million 

From 1 October 2003, all member contributions are at a rate of 5% of salary.

until December 2015.

Notes to the Financial Statements 191

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

45:  Superannuation and Other Post Employment Benefi t Schemes (continued)

Funding and contribution information for the defi ned benefi t sections of the schemes
The funding and contribution information for the defi ned benefi t sections of the schemes as extracted from the schemes’ most recent fi nancial 
reports is set out below. 

In this fi nancial report, the net (liability)/asset arising from the defi ned benefi t obligation recognised in the balance sheet has been determined 
in accordance with AASB 119 Employee Benefi ts. However, the excess or defi cit of the net market value of assets over accrued benefi ts 
shown below has been determined in accordance with AAS 25 Financial Reporting by Superannuation Plans. The excess or defi cit for funding 
purposes shown below diff ers from the net (liability)/asset in the balance sheet because AAS 25 prescribes a diff erent measurement date and 
basis to those used for AASB 119 purposes.

2011 Schemes

ANZ Australian Staff  Superannuation Scheme Pension Section1
ANZ UK Staff  Pension Scheme1
ANZ UK Health Benefi ts Scheme4
ANZ National Bank Staff  Superannuation Scheme2
National Bank Staff  Superannuation Fund3
Other5,6

Total

Accrued
benefi ts*
$m

27
912
6
4
296
39

Net market
value of
assets held
by scheme
$m

Excess/(defi cit)
of net
market value
of assets over
accrued benefi ts
$m

17
727
–
4
282
29

(10)
(185)
(6)
–
(14)
(10)

(225)

1,284

1,059

*   Determined in accordance with AAS 25 Financial Reporting by Superannuation Plans, which prescribes a different measurement date and basis to those applied in this financial report under 
AASB 119 Employee Benefits. Under AASB 119, the discount rates used are based on prevailing government and corporate bond rates at the reporting date (30 September 2011), rather than 
the expected return on scheme assets as at the most recent actuarial valuation date (set out below) as prescribed by AAS 25.

1  Amounts were measured at 31 December 2010.
2  Amounts were measured at 31 December 2010.
3  Amounts were measured at 31 March 2011.
4  Amounts were measured at 30 September 2011.
5  Amounts were measured at 30 September 2011.
6  Other includes the defined benefit arrangements in Japan, Philippines and Taiwan. 

2010 Schemes

ANZ Australian Staff  Superannuation Scheme Pension Section1
ANZ UK Staff  Pension Scheme1
ANZ UK Health Benefi ts Scheme4
ANZ National Bank Staff  Superannuation Scheme2
National Bank Staff  Superannuation Fund3
Other5,6

Total

Net market
value of
assets held
by scheme
$m

Excess/(defi cit)
of net
market value
of assets over
accrued benefi ts
$m

20 
662 
– 
5 
261
25 

973

(9)
(241)
(6)
– 
(15)
(7)

(278)

Accrued
benefi ts*
$m

29 
903 
6 
5 
276
32 

1,251 

*   Determined in accordance with AAS 25 Financial Reporting by Superannuation Plans, which prescribes a different measurement date and basis to those applied in this financial report under 
AASB 119 Employee Benefits. Under AASB 119, the discount rates used are based on prevailing government and corporate bond rates at the reporting date (30 September 2010), rather than 
the expected return on scheme assets as at the most recent actuarial valuation date (set out below) as prescribed by AAS 25.

1  Amounts were measured at 31 December 2009.
2  Amounts were measured at 31 December 2007.
3  Amounts were measured at 31 March 2010.
4  Amounts were measured at 30 September 2010.
5  Amounts were measured at 30 September 2007 and 30 September 2010 (as applicable).
6  Other includes the defined benefit arrangements in Japan, Philippines and Taiwan.

Employer contributions to the defi ned benefi t sections are based on recommendations by the schemes’ actuaries. Funding recommendations 
are made by the actuaries based on assumptions of various matters such as future investment performance, interest rates, salary increases, 
mortality rates and turnover levels. The funding methods adopted by the actuaries are intended to ensure that the benefi t entitlements of 
employees are fully funded by the time they become payable.

The Group expects to make contributions of $58 million (2010: $60 million) to the defi ned benefi t sections of the schemes during the next 
fi nancial year.

192

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

45:  Superannuation and Other Post Employment Benefi t Schemes (continued)

The current contribution recommendations for the major defi ned sections of the schemes are described below.

ANZ Australian Staff  Superannuation Scheme Pension Section
The Pension Section of the ANZ Australian Staff  Superannuation Scheme is closed to new members. A full actuarial valuation, conducted by 
consulting actuaries Russell Employee Benefi ts as at 31 December 2010, showed a defi cit of $10 million and the actuary recommended that the 
Group make contributions to the Pension Section of $1.2 million p.a. for the three years to 31 December 2013. The next full actuarial valuation is 
due to be conducted as at 31 December 2013.

The following economic assumptions were used in formulating the actuary’s funding recommendations:

Rate of investment return
Pension indexation rate

8% p.a.
3% p.a.

The Group has no present liability under the Scheme’s Trust Deed to commence contributions or fund the defi cit. 

ANZ UK Staff  Pension Scheme
An interim actuarial valuation, conducted by consulting actuaries Towers Watson, as at 31 December 2010 showed a defi cit of GBP 115 million 
($185 million at 30 September 2011 exchange rates). 

Following the actuarial valuation as at 31 December 2010, the Group agreed to make regular contributions at the rate of 26% of pensionable 
salaries. These contributions are suffi  cient to cover the cost of accruing benefi ts. To address the defi cit, the Group agreed to continue to pay 
additional quarterly contributions of GBP 7.5 million. These contributions will be reviewed following the next actuarial valuation which is 
scheduled to be undertaken as at 31 December 2012.

The following economic assumptions were used in formulating the actuary’s funding recommendations:

Rate of investment return on existing assets
– to 31 December 2018
– to 31 December 2033
Rate of investment return for determining ongoing contributions
Salary increases
Pension increases
In deferment increases

5.3% p.a.
4.0% p.a.
7.2% p.a.
5.3% p.a.
3.5% p.a.
2.8% p.a.

The Group has no present liability under the Scheme’s Trust Deed to fund the defi cit measured under AAS 25. A contingent liability may arise 
in the event that the Scheme was wound up. If this were to happen, the Trustee would be able to pursue the Group for additional contributions 
under the UK Employer Debt Regulations. The Group intends to continue the Scheme on an on-going basis. 

National Bank Staff  Superannuation Fund
A full actuarial valuation of the National Bank Staff  Superannuation Fund, conducted by consulting actuaries AON Consulting NZ, as at 
31 March 2011 showed a defi cit of NZD 18 million ($14 million at 30 September 2011 exchange rates). The actuary recommended that 
the Group make contributions of 24.8% of salaries plus a lump sum contribution of NZD 5 million p.a. (net of employer superannuation 
contribution tax) in respect of members of the defi ned benefi t section. 

The following economic assumptions were used in formulating the actuary’s funding recommendations:

Rate of investment return (net of income tax)
Salary increases
Pension increases

5.5% p.a.
3.0% p.a.
2.5% p.a.

The Group has no present liability under the Fund’s Trust Deed to fund the defi cit measured under AAS 25. A contingent liability may arise in 
the event that the Fund was wound up. Under the Fund’s Trust Deed, if the Fund were wound up, the Group is required to pay the Trustees of 
the Fund an amount suffi  cient to ensure members do not suff er a reduction in benefi ts to which they would otherwise be entitled. The Group 
intends to continue the Fund on an on-going basis. 

The basis of calculation under AASB119 is detailed in note 1 F(vii) and on page 98.

Notes to the Financial Statements 193

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

45:  Superannuation and Other Post Employment Benefi t Schemes (continued)

The following tables summarise the components of the expense recognised in the income statement and the amounts recognised in the 
balance sheet under AASB 119 for the defi ned benefi t sections of the schemes:

Amount recognised in income in respect of defi ned benefi t schemes
Current service cost
Interest cost
Expected return on assets
Adjustment for contributions tax

Total included in personnel expenses

Amounts recognised in the balance sheet in respect of defi ned benefi t schemes
Present value of funded defi ned benefi t obligation
Fair value of scheme assets

Net liability arising from defi ned benefi t obligation

Amounts recognised in the balance sheet
Payables and other liabilities

Net liability arising from defi ned benefi t obligation

Amounts recognised in equity in respect of defi ned benefi t schemes
Actuarial (gains)/losses incurred during the year and recognised directly in retained earnings
Cumulative actuarial (gains)/losses recognised directly in retained earnings

Consolidated

2011
$m

2010
$m

The Company

2011
$m

2010
$m

8 
50 
(47)
2 

13 

6 
56 
(50)
2 

14 

(1,033)
885 

(148)

(1,059)
873 

(186)

(148)

(148)

15 
244 

(186)

(186)

6 
229 

6 
42 
(41)
– 

7 

(857)
775 

(82)

(82)

(82)

(34)
173 

5 
48 
(44)
– 

9 

(928)
761 

(167)

(167)

(167)

26 
207 

The Group has a legal liability to fund defi cits in the schemes, but no legal right to use any surplus in the schemes to further its own interests. 
The Group has no present liability to settle defi cits with an immediate contribution. For more information about the Group’s legal liability to 
fund defi cits, refer to the earlier description of the current contribution recommendations for the schemes.

Movements in the present value of the defi ned benefi t obligation in the relevant period
Opening defi ned benefi t obligation
Current service cost
Interest cost
Contributions from scheme participants
Actuarial (gains)/losses
Liabilities assumed in business combination
Exchange diff erence on foreign schemes
Benefi ts paid

Closing defi ned benefi t obligation

Movements in the fair value of the scheme assets in the relevant period
Opening fair value of scheme assets
Expected return on scheme assets
Actuarial gains/(losses)
Exchange diff erence on foreign schemes
Contributions from the employer
Contributions from scheme participants
Benefi ts paid
Assets acquired in business combination

Closing fair value of scheme assets1

Actual return on scheme assets

1,059 
8 
50 
1 
(10)
– 
(18)
(57)

1,033 

873 
47 
(25)
(13)
59 
1 
(57)
– 

885 

22 

1,095 
6 
56 
– 
42 
21 
(103)
(58)

1,059 

849 
50 
36 
(83)
59 
1 
(58)
19 

873 

86 

928 
6 
42 
– 
(55)
– 
(22)
(42)

857 

761 
41 
(21)
(17)
53 
– 
(42)
– 

775 

20 

938 
5 
48 
– 
52 
21 
(92)
(44)

928 

738 
44 
26 
(75)
53 
– 
(44)
19 

761 

70 

1  Scheme assets include the following financial instruments issued by the Group: cash and short-term debt instruments $1 million (September 2010: $1.6 million), fixed interest securities 

$0.6 million (September 2010: $0.5 million) and equities nil (September 2010: nil).

Analysis of the scheme assets
Equities
Debt securities
Property
Other assets

Total assets

194

ANZ Annual Report 2011

Consolidated

Fair value of scheme
assets

The Company

Fair value of scheme
assets

2011
%

36 
47 
8 
9 

100 

2010
%

39 
39 
8 
14 

100 

2011
%

34 
48 
9 
9 

100 

2010
%

37 
39 
9 
15 

100 

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

45:  Superannuation and Other Post Employment Benefi t Schemes (continued)

Key actuarial assumptions used (expressed as weighted averages)
Discount rate
  ANZ Australian Staff  Superannuation Scheme – Pension Section
  ANZ UK Staff  Pension Scheme
  ANZ UK Health Benefi ts Scheme
  ANZ National Bank Staff  Superannuation Scheme
  National Bank Staff  Superannuation Fund
Expected rate of return on scheme assets
  ANZ Australian Staff  Superannuation Scheme – Pension Section
  ANZ UK Staff  Pension Scheme
  ANZ UK Health Benefi ts Scheme
  ANZ National Bank Staff  Superannuation Scheme
  National Bank Staff  Superannuation Fund
Future salary increases
  ANZ UK Staff  Pension Scheme
  National Bank Staff  Superannuation Fund
Future pension increases
  ANZ Australian Staff  Superannuation Scheme – Pension Section
  ANZ UK Staff  Pension Scheme
  – In payment
  – In deferment
  ANZ National Bank Staff  Superannuation Scheme
  National Bank Staff  Superannuation Fund
Future medical cost trend – short-term
  ANZ UK Health Benefi ts Scheme
Future medical cost trend – long-term
  ANZ UK Health Benefi ts Scheme

2011
%

2010
%

4.25 
5.40 
5.40 
4.40 
4.40 

8.00 
5.30
n/a
4.50 
5.50 

4.90 
3.00 

2.75 

3.10 
2.10 
2.50 
2.50 

4.50 

6.50 

5.00 
5.00 
5.00 
6.00 
6.00 

8.00 
5.60 
n/a
4.50 
5.50 

5.00 
3.00 

2.50 

3.20 
2.70 
2.50 
2.50 

4.50 

4.00 

To determine the expected returns of each of the asset classes held by the relevant scheme, the actuaries assessed historical return trends and market 
expectations for the asset class returns applicable for the period over which the obligation is to be settled. The overall expected rate of return on 
assets for each scheme was then determined as the weighted average of the expected returns for the classes of assets held by the relevant scheme. 

Assumed medical cost trend rates do not have a material eff ect on the amounts recognised as income or included in the balance sheet.

Consolidated

The Company

2011
$m

2010
$m

2009
$m

2008
$m

2007
$m

2011
$m

2010
$m

2009
$m

2008
$m

2007
$m

History of experience adjustments
Defi ned benefi ts obligation
Fair value of scheme assets
Surplus/(defi cit)

Experience adjustments on scheme liabilities
Experience adjustments on scheme assets

(1,033)
885 
(148)

(11)
(25)

(1,059)
873 
(186)

(2)
36 

(1,095)
849 
(246)

7 
(49)

(1,160)
1,006 
(154)

12 
(195)

(1,267)
1,199 
(68)

9 
6 

(857)
775 
(82)

(10)
(21)

(928)
761 
(167)

1 
26 

(938)
738 
(200)

7 
(32)

(1,003)
871 
(132)

8 
(177)

(1,112)
1,037 
(75)

10 
12 

Notes to the Financial Statements 195

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

46:  Employee Share and Option Plans

ANZ operates a number of employee share and option schemes 
under the ANZ Employee Share Acquisition Plan and the ANZ Share 
Option Plan.

ANZ EMPLOYEE SHARE ACQUISITION PLAN
ANZ Employee Share Acquisition Plan (ESAP) schemes that existed 
during the 2010 and 2011 years were the $1,000 Share Plan, the 
Deferred Share Plan, the Restricted Share Plan and the Employee 
Share Save Scheme (ESSS). Note the ESSS is an employee salary 
sacrifi ce plan and is not captured as a share based payment expense.

$1,000 Share Plan
Each permanent employee (excluding senior executives) who has 
had continuous service for one year is eligible to participate in the 
$1,000 scheme enabling the grant of up to $1,000 of ANZ shares 
in each fi nancial year, subject to approval of the Board. At a date 
approved by the Board, the shares will be granted to all eligible 
employees using the one week weighted average price of ANZ 
shares traded on the ASX in the week leading up to and including 
the date of grant.

In Australia and three overseas locations, ANZ ordinary shares 
are granted to eligible employees for nil consideration and vest 
immediately when granted, as there is no forfeiture provision. It is 
a requirement, however, that shares are held in trust for three years 
from the date of grant, after which time they may remain in trust, 
be transferred to the employee’s name or sold. In general, dividends 
received on the shares are automatically reinvested into the Dividend 
Reinvestment Plan.

In New Zealand shares are granted to eligible employees upon 
payment of NZD one cent per share.

From 2011, shares granted in New Zealand and the remaining 
overseas locations under this plan vest subject to the satisfaction of 
a three year service period, after which time they may remain in trust, 
be transferred into the employee’s name or sold. Unvested shares are 
forfeited in the event of resignation or dismissal for serious misconduct. 
Dividends are received as cash.

During the 2011 year, 1,472,882 shares with an issue price of 
$23.05 were granted under the plan to employees on 6 December 
2010 (2010 year: 1,344,436 shares with an issue price of $22.06 were 
granted on 7 December 2009).

Deferred Share Plan
A Short Term Incentive (STI) mandatory deferral program was 
implemented from 2009, with equity deferral relating to half of all STI 
amounts above a specifi ed threshold. Prior to 2011, deferred equity 
could be taken as 100% shares or 50% shares and 50% options. From 
2011, all deferred equity is taken as 100% shares. For Management 
Board members, mandatory STI equity deferral commenced in 2008 
(rather than 2009). Unvested STI deferred shares are forfeited on 
resignation, termination on notice or dismissal for serious misconduct.

Selected employees may also be granted Long Term Incentive (LTI) 
deferred shares which vest to the employee three years from the 
date of grant. Ordinary shares granted under this LTI plan may be 
held in trust beyond the deferral period. Unvested LTI deferred shares 
are forfeited on resignation, termination on notice or dismissal for 
serious misconduct. 

STI deferred shares with a two year deferral period were historically 
granted under a business unit specifi c incentive plan (primarily as a 
retention tool), and may be held in trust beyond the deferral period. 
The fi nal grant of these shares vested 2 November 2009.

196

ANZ Annual Report 2011

In exceptional circumstances, deferred shares are granted to 
certain employees upon commencement with ANZ to compensate 
for remuneration forgone from their previous employer. The vesting 
period generally aligns with the remaining vesting period of 
remuneration forgone, and therefore varies between grants. Retention 
deferred shares may also be granted occasionally to high performing 
employees who are regarded as a signifi cant retention risk to ANZ. 
Unvested deferred shares are forfeited on resignation, termination 
on notice or dismissal for serious misconduct. 

The employee receives dividends on deferred shares while those 
shares are held in trust (cash or dividend reinvestment plan). 

The issue price for deferred shares is based on the volume weighted 
average price of the shares traded on the ASX in the week leading up 
to and including the date of grant.

During the 2011 year, 6,393,787 deferred shares with a weighted 
average grant price of $23.55 were granted under the deferred share 
plan (2010 year: 5,511,965 shares with a weighted average grant price 
of $22.83 were granted).

Restricted Share Plan
Up until 2009 eligible employees were able to elect a pre-tax sacrifi ce 
of part or their entire annual cash bonus for ANZ shares. The shares 
were subject to a one year restriction period, however, they could be 
held in trust beyond the restriction period. The shares are subject to 
forfeiture on dismissal for serious misconduct. The shares are released 
to the employee on termination for any other reason. The employee 
receives all dividends on these restricted shares (cash or dividend 
reinvestment plan). The issue price was based on the volume weighted 
average price of the shares traded on the ASX in the week leading up 
to and including the date of grant.

During the 2010 and 2011 fi nancial years, no shares were granted 
under the restricted share plan. The vesting date of the fi nal grant of 
shares granted under the restricted share plan was 31 October 2009.

Share Valuations
The fair value of shares granted in the 2011 year under the $1,000 
share plan, the Deferred Share Plan and the Restricted Share Plan, 
measured as at the date of grant of the shares, is $182.7 million based 
on 7,866,669 shares at a volume weighted average price of $23.22 
(2010 year: fair value of shares granted was $154.4 million based on 
6,856,401 shares at a weighted average price of $22.52). The volume 
weighted average share price of all ANZ shares sold on the ASX on 
the date of grant is used to calculate the fair value of shares. No 
dividends are incorporated into the measurement of the fair value 
of shares.

ANZ SHARE OPTION PLAN
Selected employees may be granted options/rights, which entitle 
them to acquire ordinary fully paid shares in ANZ at a price fi xed at 
the time the options/rights are granted. Voting and dividend rights 
will be attached to the ordinary shares allocated on exercise of the 
options/rights.

Each option/right entitles the holder to one ordinary share subject 
to the terms and conditions imposed on grant. The exercise price of 
the options, determined in accordance with the rules of the plan, is 
generally based on the weighted average price of the shares traded 
on the ASX in the week leading up to and including the date of grant. 
For rights, the exercise price is nil.

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

46:  Employee Share and Option Plans (continued)

The option plan rules set out the entitlements a holder of options/
rights has prior to exercise in the event of a bonus issue, pro-rata 
new issue or reorganisation of ANZ’s share capital. In summary:

  if ANZ has issued bonus shares during the life of an option and 
prior to the exercise of the option, then when the option is 
exercised the option holder is also entitled to be issued such 
number of bonus shares as the holder would have been entitled 
to if the option holder had held the underlying shares at the time 
of the bonus issue;
  if ANZ makes a pro-rata off er of securities during the life of an 
option and prior to the exercise of the option, the exercise price 
of the option will be adjusted in the manner set out in the Listing 
Rules; and
  in respect of rights, if there is a bonus issue or reorganisation of 
the Bank’s share capital, the number of rights or the number of 
underlying shares may be adjusted so that there is no advantage 
or disadvantage to the holder.

Holders otherwise have no other entitlements to participate in any 
new issue of ANZ securities prior to exercise of their options/rights. 
Holders also have no right to participate in a share issue of a body 
corporate other than ANZ (e.g. a subsidiary).

ANZ Share Option Plan schemes expensed in the 2010 and 2011 
years are as follows:

Current Option Plans

Performance Rights Plan (excluding CEO Performance Rights)
Performance rights are granted to selected employees as part of ANZ’s 
LTI program. The fi rst grant of performance rights was in November 
2005, and provides the right to acquire ANZ shares at nil cost, subject 
to a three year vesting period and a Total Shareholder Return (TSR) 
performance hurdle. The proportion of LTI performance rights that 
become exercisable will depend upon the TSR achieved by ANZ 
relative to a comparator group of major fi nancial services companies, 
measured over the same period (since grant) and calculated at the 
third anniversary of grant. An averaging calculation is used for TSR 
over a 90 day period for start and end values in order to reduce the 
impact of share price volatility. Performance equal to the median
 TSR of the comparator group will result in half the performance rights 
becoming exercisable. Vesting will increase on a straight-line basis 
until all of the performance rights become exercisable where ANZ TSR 
is at or above the 75th percentile of TSRs in the comparator group. 
Where ANZ’s performance falls between two of the comparators, TSR 
is measured on a pro-rata basis. The performance hurdle will only be 
tested once at the end of the three year vesting period. If the 
performance rights do not pass the hurdle on the testing date, or they 
are not exercised by the end of the exercise period (fi ve years from the 
date of grant), they will lapse. 

The provisions that apply in the case of cessation of employment 
are detailed in Section 3.2 Disclosed Executives’ Contract Terms in 
the Remuneration Report (Audited), pages 44 to 45.

During the 2011 year, 466,133 performance rights (excluding CEO 
performance rights) were granted (2010: 771,585).

CEO Performance Rights
At the 2010 Annual General Meeting shareholders approved an LTI 
grant to the CEO equivalent to 100% of his 2010 TEC, being $3 million. 
This equated to a total of 253,164 performance rights being allocated, 
which will be subject to testing against a TSR hurdle after three years, 
i.e. December 2013. 

At the 2007 Annual General Meeting shareholders approved an 
LTI grant consisting of three tranches of performance rights, each 
to a maximum value of $3 million. The performance periods for each 
tranche begin on the date of grant of 19 December 2007 and end 
on the third, fourth and fi fth anniversaries respectively (i.e. only one 
performance measurement for each tranche). Each tranche will only 
be performance tested once at the end of the respective vesting dates. 
The level of vesting for each tranche will be based on ANZ TSR 
performance against a comparator group of companies consistent 
with the performance rights plan. Each tranche has a one year exercise 
period. The fi rst of these tranches was tested against a relative TSR 
hurdle after three years, i.e. December 2010. As a result of the testing, 
258,620 performance rights vested and were exercised during the year. 

The provisions that apply in the case of cessation of employment 
are detailed in Section 3.1 CEO’s Contract Terms in the Remuneration 
Report (Audited), page 44.

CEO Options
At the 2008 Annual General Meeting, shareholders approved a 
special grant to the CEO of 700,000 options, which were granted 
on18 December 2008. These will be available for exercise on 
18 December 2011, with the option exercise price $14.18 per share 
determined at grant in line with the methodology described under 
the ANZ Share Option Plan section of this note. Upon exercise, each 
option entitles the CEO to one ordinary ANZ share. At grant the 
options were independently valued with a fair value of $2.27 each, 
i.e. a total value of $1.589 million. 

The provisions that apply in the case of cessation of employment
are detailed in Section 3.1 CEO’s Contract Terms in the Remuneration 
Report (Audited), page 44.

Deferred Options (no performance hurdles)
Under the STI deferral program half of all amounts above a specifi ed 
threshold are provided as deferred equity. Previously deferred equity 
could be taken as 100% shares or 50% shares and 50% options. From 
2011, all deferred equity is taken as 100% shares (refer to Deferred 
Share Plan section above). 

During the 2011 year 395,564 deferred options (no performance 
hurdles) were granted (2010: 210,495).

Deferred Share Rights (no performance hurdles)
Deferred share rights are granted instead of deferred shares to 
accommodate off -shore taxation regulations. They provide the right 
to acquire ANZ shares at nil cost after a specifi ed vesting period. The 
fair value of rights is adjusted for the absence of dividends during the 
restriction period. Treatment of rights in respect of cessation relates 
to the purpose of the grant (refer to Deferred Share Plan and 
Restricted Share Plan sections).

During the 2011 year 541,213 deferred share rights (no performance 
hurdles) were granted (2010: 546,952).

Options, deferred share rights and performance rights on issue 
As at 2 November 2011, there were 1,446 holders of 4,996,035 options 
on issue, 625 holders of 1,167,512 deferred share rights on issue and 
14 holders of 2,279,532 performance rights on issue.

Notes to the Financial Statements 197

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

46:  Employee Share and Option Plans (continued)

Option Movements
Details of options/rights over unissued ANZ shares and their related weighted average exercise prices as at the beginning and end of 2011 and 
movements during 2011 are set out below:

Weighted average exercise price

Opening balance
1 October 2010

Options/rights
granted

Options/rights
forfeited

Options/rights
expired

Options/rights
exercised

Closing balance
30 September 2011

11,539,878
$13.01

1,656,074
$5.66

 (131,689)
$12.72

 (160,071)
$20.34

 (3,942,613)
$10.93

8,961,579
$12.44

The weighted average share price during the year ended 30 September 2011 was $22.35 (2010: $22.92).

The weighted average remaining contractual life of options/rights outstanding at 30 September 2011 was 2.1 years (2010: 2.2 years).

The weighted average exercise price of all exercisable options/rights outstanding at 30 September 2011 was $20.87 (2010: $19.43).

A total of 4,286,317 exercisable options/rights were outstanding at 30 September 2011 (2010: 6,551,277).

Details of options/rights over unissued ANZ shares and their related weighted average exercise prices as at the beginning and end of 2010 and 
movements during 2010 are set out below:

Weighted average exercise price

Opening balance
1 October 2009

Options/rights
granted

Options/rights
forfeited

Options/rights
expired

Options/rights
exercised

Closing balance
30 September 2010

15,129,013
$14.80

1,529,032
$3.14

 (657,491)
$12.30

 (1,862,160)
$17.54

 (2,598,516)
$14.57

11,539,878
$13.01

No options/rights over ordinary shares have been granted since the end of 2011 up to the signing of the Directors’ Report on 2 November 2011.

Details of shares issued as a result of the exercise of options/rights during 2011 are as follows:

Exercise price
$
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

No. of shares issued

12,481
185,723
10,421
9,623
1,662
15,420
648,296
6,089
119,251
17,351
22,633
258,620
82
33,459
83,197
65,687
12,696
78,422
5,095
13,152

Proceeds received
$
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

Exercise price
$
0.00
0.00
0.00
0.00
17.55
17.55
18.22
18.22
20.68
20.68
20.68
23.49
17.18
17.18
17.18
17.18
17.18
17.18
22.80

No. of shares issued

3,118
5,347
2,439
19
440,251
69,106
829,957
270,465
2,908
127,788
202,802
74,259
101,861
36,096
129,283
3,081
1,587
35,456
7,430

Details of shares issued as a result of the exercise of options/rights during 2010 are as follows:

0

Exercise price
$
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
17.34
17.60

No. of shares issued

370,945
9,648
9,637
9,637
23,765
9,669
17,956
223
500
50,354
9,144
7,081
192,344
525,843

Proceeds received
$
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
3,335,245
9,254,837

Exercise price
$
17.55
17.55
18.22
18.22
18.22
20.68
20.68
20.68
23.49
17.18
17.18
17.18
17.18
17.18

No. of shares issued

361,901
68,724
167,611
6,842
121,873
8,513
146,883
188,105
33,059
74,580
117,384
24,192
7,853
34,250

198

ANZ Annual Report 2011

Proceeds received
$
 – 
 – 
 – 
 – 
 7,726,405 
 1,212,810 
 15,121,817 
 4,927,872 
 60,137 
 2,642,656 
 4,193,945 
 1,744,344 
 1,749,972 
 620,129 
 2,221,082 
 52,932 
 27,265 
 609,134 
 169,404 

Proceeds received
$
6,351,363
1,206,106
3,053,872
124,661
2,220,526
176,049
3,037,540
3,890,011
776,556
1,281,284
2,016,657
415,619
134,915
588,415

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

46:  Employee Share and Option Plans (continued)

Details of shares as a result of the exercise of options/rights since the end of 2011 up to the signing of the Directors’ Report on 2 November 2011 
are as follows:

Exercise price
$
0.00
0.00
0.00
0.00
0.00

No. of shares issued

2,888
1,472
525
63
59

Proceeds received
$
–
–
–
–
–

Exercise price
$
0.00
20.68
20.68
17.18

No. of shares issued

25,840
408,552
31,106
12,598

Proceeds received
$
–
8,448,855
643,272
216,434

In determining the fair value below, the standard market techniques for valuation including Monte Carlo and/or Black Scholes pricing models 
were applied in accordance with the requirements of AASB2. The models take into account early exercise of vested equity, non-transferability 
and market based performance hurdles (if any). The signifi cant assumptions used to measure the fair value of instruments granted during 2011 
are contained in the table below:

Type of equity

STI deferred options

STI deferred share rights

LTI deferred share rights
LTI performance rights

Deferred share rights

Grant date

12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
12-Nov-10
17-Dec-10
12-Nov-10
6-Dec-10
10-May-11
10-May-11
25-Jul-11
25-Jul-11
25-Jul-11
25-Jul-11
29-Aug-11
29-Aug-11
29-Aug-11

Number of 
options/rights

197,786
197,778
83,125
87,273
323,757
466,133
253,164
3,988
3,130
8,329
1,625
2,799
3,115
1,055
1,119
3,149
17,037
1,712

Equity 
fair 
value
($)

3.96
4.20
22.11
21.06
20.06
11.96
11.85
20.06
20.10
21.97
20.92
20.10
18.96
19.90
18.78
19.05
17.96
16.93

Exercise 
price 
(5 day 
VWAP)
($)

Share 
closing 
price at 
grant
($)

ANZ
expected
volatility1
(%)

Equity 
term 
(years)

Vesting 
period 
(years)

Expected 
life 
(years)

Expected 
dividend 
yield
(%)

Risk free 
interest 
rate 
(%)

23.71
23.71
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

23.22
23.22
23.22
23.22
23.22
23.22
23.59
23.22
23.27
23.07
23.07
21.31
21.31
21.31
21.31
20.21
20.21
20.21

30
30
30
30
30
30
30
30
30
25
25
25
25
25
25
n/a
n/a
n/a

5
5
5
5
5
5
4
5
3
2
3
2
3
2.2
3.2
2
3
4

1
2
1
2
3
3
3
3
3
1
2
1
2
1.2
2.2
1
2
3

3
3.5
1
2
3
3
3
3
3
1
2
1
2
1.2
2.2
1
2
3

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
6.00
6.00
6.00
6.00
5.90
5.90
5.90

5.04
5.11
4.70
4.97
5.04
5.04
5.15
5.04
4.94
4.96
5.02
4.41
4.34
4.41
4.34
n/a
n/a
n/a

The signifi cant assumptions used to measure the fair value of instruments granted during 2010 are contained in the table below:

Type of Equity

STI deferred options

STI deferred share rights

LTI deferred share rights

LTI performance rights

Deferred share rights

Grant date

13-Nov-09
13-Nov-09
13-Nov-09
13-Nov-09
13-Nov-09
24-Aug-10
13-Nov-09
24-Dec-09
17-Mar-10
17-Mar-10
21-Jan-10
20-Apr-10
20-Apr-10
20-Apr-10
25-Jun-10
25-Jun-10
25-Jun-10

Number of 
options/rights

105,252
105,243
96,431
101,260
310,789
2,439
371,811
57,726
168,918
173,130
3,701
8,576
3,118
3,259
8,369
2,916
6,094

Equity
fair 
value
($)

4.83
5.09
21.41
20.39
19.42
22.13
12.17
11.26
14.80
14.44
20.26
23.32
24.05
23.01
21.50
20.57
19.69

Exercise 
price 
(5 day 
VWAP)
($)

Share 
closing 
price at 
grant
($)

ANZ
expected
volatility1
(%)

Equity 
term 
(years)

Vesting 
period 
(years)

Expected 
life 
(years)

Expected 
dividend 
yield
(%)

Risk free 
interest 
rate 
(%)

22.80
22.80
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

22.48
22.48
22.48
22.48
22.48
22.64
22.48
22.39
24.61
24.61
23.26
25.13
25.13
25.13
22.47
22.47
22.47

39
39
35
35
35
30
35
40
40
40
n/a
35
35
35
35
35
35

5
5
5
5
5
2.5
5
5
5
6
5
3.6
3
4
3
4
5

1
2
1
2
3
0.5
3
3
3
4
3
1.6
1
2
1
2
3

3
3.5
1
2
3
1.5
3
3
3
4
3
1.6
1
2
1
2
3

5.50
5.50
5.00
5.00
5.00
4.50
5.00
4.60
4.60
4.60
4.60
4.50
4.50
4.50
4.50
4.50
4.50

5.04
5.13
4.26
4.67
5.01
4.38
5.01
4.71
5.10
5.24
n/a
4.96
4.48
4.96
4.48
4.54
4.61

1  Expected volatility represents a measure of the amount by which ANZ’s share price is expected to fluctuate over the life of the options/rights. The measure of volatility used in the model is the 
annualised standard deviation of the continuously compounded rates of return on the historical share price over a defined period of time preceding the date of grant. This historical average 
annualised volatility is then used to estimate a reasonable expected volatility over the expected life of the options/rights.

Notes to the Financial Statements 199

  
 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

47:  Key Management Personnel Disclosures

SECTION A: KEY MANAGEMENT PERSONNEL COMPENSATION
Key management personnel (KMP) are employees of the ultimate parent entity, Australia and New Zealand Banking Group Limited or its 
subsidiaries. The KMP compensation included in the personnel expenses is as follows:

Short term employee benefi ts
Post employment benefi ts
Long term employee benefi ts
Termination benefi ts
Share based payments

2011
$

18,106,775
450,000
180,102
–
12,721,125

31,458,002

2010
$

18,695,781 
427,625 
166,949 
– 
11,523,031 

30,813,386 

SECTION B: KEY MANAGEMENT PERSONNEL LOAN TRANSACTIONS
Loans made to directors of the Company and other key management personnel of the Group are made in the ordinary course of business 
on an arms length commercial basis, including the term of the loan, security required and the interest rate.

Details of loans outstanding at the reporting date to directors of the Company and other key management personnel of the Group including 
their related parties, where the individuals aggregate loan balance exceeded $100,000 at any time in the year, are as follows:

Directors
Executive Director 2011
M Smith
Executive Director 2010
M Smith

Non-executive Directors 2011
P Hay
A Watkins

Non-executive Directors 2010
P Hay
A Watkins

Other key management personnel 2011
G Hodges
A Thursby
C Page
D Hisco1

Other key management personnel 2010
J Fagg2
G Hodges
A Thursby
C Page

Opening balance
1 October
$

Closing balance
30 September
$

Interest paid and
payable in the
reporting period
$

Highest balance
in the reporting
period
$

6,840,953

18,380,409

1,510,088

18,403,779

– 

6,840,953 

592,896 

6,840,953 

1,125,000
3,490,211

1,125,000
3,289,964 

8,018,058
1,596,910
559,471
2,000,000

4,117,937 
10,415,975 
1,890,097 
1,750,932 

661,793
3,320,081

1,125,000
3,490,211 

5,202,380
2,984,500
511,605
2,000,000

– 
8,018,058 
1,596,910 
559,471

63,607
237,748

65,023
250,694 

441,857
248,615
6,624
140,564

240,024 
552,875 
110,871
22,798

1,131,263
3,490,388

1,131,263
3,490,211 

8,753,988
4,581,410
559,471
2,000,000

4,625,136 
10,530,669 
1,890,097 
1,760,616

Details regarding the aggregate of loans made, guaranteed or secured by any entity in the Group to each group of Directors and other 
KMP, including their related parties, are as follows:

Directors
2011
2010

Other key management personnel
2011
2010

Opening balance
1 October
$

Closing balance
30 September
$

Interest paid and
payable in the
reporting period
$

Number in
Group at
30 September3

11,456,164
4,414,964 

22,362,283
11,456,164 

1,811,443
908,613

12,174,439
18,174,941

10,698,485
10,174,439 

837,660
926,568 

3
3 

4
3 

1  The opening balance represents the balance on appointment as a KMP on 13 October 2010. 
2  The closing balance represents the balance on cessation as a KMP on 1 September 2010. 
3  Number in the Group includes directors and other KMP with loan balances greater than $100,000 at any time during the year. 

200

ANZ Annual Report 2011

 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

47:  Key Management Personnel Disclosures (continued)

SECTION C: KEY MANAGEMENT PERSONNEL EQUITY INSTRUMENT HOLDINGS

i) Options, deferred share rights and performance rights
Details of options, deferred share rights and performance rights held directly, indirectly or benefi cially by each KMP, including their related 
parties, are provided below:

Name

Type of options/rights

Executive Director 2011
M Smith

Executive Director 2010
M Smith

Special options
LTI performance rights

Special options
LTI performance rights

Other Key Management Personnel 2011
P Chronican
S Elliott

Other Key Management Personnel 2010
P Chronican
S Elliott

D Hisco1

G Hodges

P Marriott

C Page
A Thursby

J Fagg2

G Hodges

P Marriott

C Page
A Thursby

LTI performance rights
STI deferred options
LTI performance rights
Hurdled options
LTI performance rights
STI deferred share rights
Hurdled options
STI deferred options
LTI performance rights
STI deferred share rights
Hurdled options
STI deferred options
LTI performance rights
Performance rights
STI deferred options
LTI performance rights

LTI performance rights
STI deferred options
LTI performance rights
Hurdled options
Index-linked options
LTI performance rights
STI deferred share rights
Hurdled options
Index-linked options
STI deferred options
LTI performance rights
STI deferred share rights
Hurdled options
Index-linked options
STI deferred options
LTI performance rights
Performance rights
STI deferred options
LTI performance rights

Opening 
balance at
1 October

Granted 
during the 
year as
remuneration

Exercised 
during 
the year

Resulting from 
any other change 
during the year

Closing 
balance at 
30 September

Vested and
exercisable at 
30 September3

700,000
779,002

700,000
779,002

57,726
10,614
41,084
32,506
74,631
–
52,191
33,869
149,004
5,663
136,863
48,385
149,004
72,959
164,509
146,544

–
–
–
33,316
34,155
83,794
37,722
109,181
176,000
67,739
165,260
11,004
136,863
311,000
48,385
165,260
38,038
164,509
101,351

–
253,164

–
(258,620)

–
–

–
–

54,347
138,476
45,986
–
33,444
17,383
–
–
41,806
–
–
–
41,806
–
–
45,986

57,726
10,614
41,084
–
–
41,084
8,377
–
–
–
41,084
–
–
–
–
41,084
34,921
–
45,193

–
–
–
(21,976)
(41,764)
–
(43,791)
(33,869)
(57,870)
–
(69,263)
–
(57,870)
–
–
(46,296)

–
–
–
(22,946)
–
(26,084)
–
(56,990)
–
(33,870)
(44,461)
(5,341)
–
–
–
(44,461)
–
–
–

–
–

–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
(34,155)
(7,556)
–
–
(176,000)
–
(12,879)
–
–
(311,000)
–
(12,879)
–
–
–

700,000
773,546

700,000
779,002

112,073
149,090
87,070
10,530
66,311
17,383
8,400
–
132,940
5,663
67,600
48,385
132,940
72,959
164,509
146,234

57,726
10,614
41,084
10,370
–
91,238
46,099
52,191
–
33,869
149,004
5,663
136,863
–
48,385
149,004
72,959
164,509
146,544

–
–

–
–

–
5,307
–
10,003
–
–
5,400
–
–
5,663
64,220
48,385
–
–
164,509
–

–
–
–
8,782
–
–
–
43,791
–
–
–
–
127,399
–
24,193
–
–
82,255
–

1  Opening balance is based on holdings at the date of appointment as a KMP on 13 October 2010.
2  Closing balance is based on holdings at the date of cessation as a KMP on 1 September 2010. 
3  No options, deferred share rights or performance rights were vested and unexercisable at 30 September 2011 (2010: nil).

Notes to the Financial Statements 201

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

47:  Key Management Personnel Disclosures (continued)

ii) Shares
Details of shares held directly, indirectly or benefi cially by each KMP, including their related parties, are provided below:

Name

Non-executive directors 2011
J Morschel
G Clark
P Hay1
H Lee
I Macfarlane

D Meiklejohn
A Watkins

Non-executive directors 2010
J Morschel
G Clark
P Hay1
H Lee
I Macfarlane

D Meiklejohn
A Watkins
C Goode2
J Ellis3

Executive director 2011
M Smith

Executive director 2010
M Smith

Other Key Management Personnel 2011
P Chronican

S Elliott
G Hodges
P Marriott

D Hisco4
C Page

A Thursby

Other Key Management Personnel 2010
P Chronican5

S Elliott
G Hodges
P Marriott
J Fagg6
C Page
A Thursby

Type

Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
CPS2
CPS3
Ordinary
Ordinary

Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
CPS2
Ordinary
Ordinary
Ordinary
Ordinary

Ordinary

Ordinary

Ordinary
CPS2
Ordinary
Ordinary
Ordinary 
CPS3
Ordinary
Ordinary
CPS3
Ordinary

Ordinary
CPS2
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary

Opening 
balance at 
1 October

Shares granted
 during the year 
as remuneration

Received during 
the year on 
exercise of 
options or rights

Resulting from 
any other change 
during the year

Closing balance 
at 30 September7

15,902
15,479
9,043
9,654
13,616
500
–
16,198
19,461

12,902
13,521
7,006
1,575
12,616
–
16,198
19,461
773,251
154,343

–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–

3,000
–
2,600
105
4,000
–
1,000
–
–

3,000
1,958
2,037
8,079
1,000
500
–
–
18,473
75

18,902
15,479
11,643
9,759
17,616
500
1,000
16,198
19,461

15,902
15,479
9,043
9,654
13,616
500
16,198
19,461
791,724
154,418

469,376

94,896

258,620

7,406

830,298

375,025

92,105

–

2,246

469,376

3,000
1,499
18,069
246,880
553,814
–
52,647
31,449
–
223,103

–
1,499
15,060
282,054
534,350
47,144
–
167,824

25,305
–
24,251
19,822
19,822
–
–
41,542
–
48,502

–
–
2,192
14,473
14,254
–
30,701
52,631

–
–
–
135,530
127,133
–
63,740
–
–
46,296

–
–
–
140,662
44,461
49,030
–
–

3,746
–
1,857
(172,316)
(64,645)
5,000
(60,000)
(1,787)
2,500
(39,671)

3,000
–
817
(190,309)
(39,251)
(11,209)
748
2,648

32,051
1,499
44,177
229,916
636,124
5,000
56,387
71,204
2,500
278,230

3,000
1,499
18,069
246,880
553,814
84,965
31,449
223,103

1  Excludes shares of 19,855 (2010: 19,855) which are held indirectly where P Hay has no beneficial interest.
2  The closing balance represents the balance on cessation as a KMP on 28 February 2010. 
3  The closing balance represents the balance on cessation as a KMP on 18 December 2009. 
4  The opening balance is based on holdings at the date of appointment as a KMP on 13 October 2010. 
5  The opening balance is based on holdings at the date of appointment as a KMP on 30 November 2009.  
6  The closing balance represents the balance on cessation as a KMP on 1 September 2010. 
7  The following shares (included in the holdings above) were held on behalf of KMP (i.e. indirect beneficially held shares) as at 30 September 2011: 

J Morschel – 11,860 (2010: 8,860); G Clark – 15,479 (2010: 15,479); P Hay – 11,369 (2010: 8,785); H Lee – 1,759 (2010: 1,654); J Macfarlane – 19,116 (2010: 14,116); 
D Meiklejohn – 13,698 (2010: 13,698); A Watkins – 18,419 (2010: 18,419); M Smith – 150,600 (2010: 204,362); P Chronican – 26,051 (2010: nil); S Elliott – 44,177 (2010: 18,069); 
D Hisco – 52,364 (2010: n/a); G Hodges – 162,916 (2010: 141,573); P Marriott – 156,072 (2010: 134,218); C Page – 59,075 (2010: 31,449); A Thursby – 278,230 (2010: 223,103).

202

ANZ Annual Report 2011

 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

48:  Transactions with Other Related Parties

Joint Venture entities
During 2010, the Group conducted transactions with joint venture entities on terms equivalent to those on an arm’s length basis. The Group no 
longer has joint venture entities.

Amounts receivable from joint venture entities
Interest revenue
Interest expense
Commissions received from joint venture entities
Cost recovered from joint venture entities

Consolidated

2011
$000

–
–
–
–
–

2010
$000

–
1,542
16,171
24,136
1,494

Associates
During the course of the fi nancial year the Company and Group conducted transactions with associates on terms equivalent to those on an 
arm’s length basis as shown below:

Amounts receivable from associates
Amounts payable to associates
Interest revenue
Interest payable
Other revenue
Dividend revenue
Cost recovered from associates

Consolidated

The Company

2011
$000

56,122
70,199
4,428
1,864
2,516
80,435
1,921

2010
$000

179,265
63,935
12,118
2,893
1,105
39,474
1,413

2011
$000

26,341
3,433
–
–
2,516
78,688
255

2010
$000

35,949
3,688
5,228
–
1,105
38,169
1,413

There have been no guarantees given or received. No outstanding amounts have been written down or recorded as allowances, as they are 
considered fully collectible.

Subsidiaries
During the course of the fi nancial year subsidiaries conducted transactions with each other and joint ventures and associates on terms 
equivalent to those on an arm’s length basis. They are fully eliminated on consolidation. As of 30 September 2011, all outstanding amounts 
are considered fully collectible.

49: Life Insurance Business

The Group conducts its life insurance business through OnePath Life Limited, OnePath Life (NZ) Limited and OnePath Insurance Services (NZ) 
Limited. This note is intended to provide disclosures in relation to the life businesses conducted through these controlled entities.

SOLVENCY POSITION OF LIFE INSURER
Australian life insurers are required to hold reserves in excess of policy liabilities to meet certain solvency requirements under the Life Act. 

The life insurance business in New Zealand is not governed by the Life Act as these are foreign domiciled life insurance companies. These 
companies are however required to meet similar solvency tests. 

The summarised solvency information below in respect of solvency requirements under the Life Act has been extracted from the fi nancial 
statements prepared by OnePath Life Limited. For detailed solvency information on a statutory fund basis, users of this annual fi nancial report 
should refer to the separate fi nancial statements prepared by OnePath Life Limited. 

Solvency requirements as at 30 September 
represented by:
  – minimum termination value
  – other liabilities
  – solvency reserve
Assets available for solvency reserves
Coverage of solvency reserves (times)

OnePath Life Limited

2011 
$m

2010 
$m

29,946

31,143

28,735
855
356
619
1.74

29,966
831
346
564
1.6

Notes to the Financial Statements 203

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

49: Life Insurance Business (continued)

LIFE INSURANCE BUSINESS PROFIT ANALYSIS

Net shareholder profi t after income tax1

Net shareholder profi t after income tax is represented by:
  Emergence of planned profi t margins
  Diff erence between actual and assumed experience

(Loss recognition)/reversal of previous losses on groups of related products
Investment earnings on retained profi ts and capital

Net policyholder profi t in statutory funds after income tax

Net policyholder profi t in statutory funds after income tax is represented by:
  Emergence of planned profi ts

Investment earnings on retained profi ts

Life insurance
contracts

Life investment 
contracts

Consolidated

2011
    $m

251

173
–
(10)
88

12

11
1

2010
    $m

148

126
(1)
(3)
26

4

2
2

2011
    $m

126

136
(15)
–
5

–

–
–

2010
    $m

119

91
5
–
23

–

–
–

2011
    $m

377

309
(15)
(10)
93

12

11
1

2010
    $m

267

217
4
(3)
49

4

2
2

1  The 2010 comparatives represent the 10 months following of the acquisition of OnePath Life Limited and OnePath Insurance Holdings (NZ) Limited.

INVESTMENTS RELATING TO INSURANCE BUSINESS

Equity securities
Debt securities
Investments in managed investment schemes
Derivative fi nancial assets
Other investments

Total investments backing policy liabilities designated at fair value through profi t or loss1

Consolidated

2011
    $m

9,980
9,040
8,913
27
1,899

29,859

2010
    $m

11,520
8,738
10,037
12
1,864

32,171

1  This includes $5,033 million (2010: $5,448 million) in respect of investments relating to external unitholders. In addition, the investment balance has been reduced by $3,106 million 

(2010: $2,633 million) in respect of the elimination of intercompany balances, treasury shares and the re-allocation of policyholder tax balances.

Investments held in statutory funds can only be used to meet the liabilities and expenses of that fund, or to make profi t distributions when 
solvency and capital adequacy requirements of the Life Act are met. Accordingly, with the exception of permitted profi t distributions, the 
investments held in the statutory funds are not available for use by other parties of the Group.

204

ANZ Annual Report 2011

 
 
 
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

49: Life Insurance Business (continued)

INSURANCE POLICY LIABILITIES

a) Policy liabilities

Life insurance contract liabilities
Best estimate liability
  Value of future policy benefi ts
  Value of future expenses
  Value of future premium
Value of declared bonuses
Value of future profi ts
  Policyholder bonus
  Shareholder profi t margin
Business valued by non-projection method1
Total net life insurance contract liabilities
Unvested policyholder benefi ts
Liabilities ceded under reinsurance contracts2 (refer note 20)

Total life insurance contract liabilities

Life investment contract liabilities3,4

Total policy liabilities

Consolidated

2011
    $m

2010
    $m

6,059
1,736
(8,882)
11

34
1,454
3
415
42
427

884

4,037
1,333
(6,515)
3

51
1,035
631
575
44
360

979

26,619
27,503

28,002
28,981

1  Liabilities arising under group insurance products were measured using a non-projection method in 2010. In the current year these liabilities were measured using a Margin on Services model.
2  Liabilities ceded under insurance contracts are shown as ‘other assets’.
3  Designated at fair value through profit or loss. 
4  Life investment contract liabilities that relate to the capital guaranteed element is $1,946 million (2010: $2,156 million). Life investment contract liabilities subject to investment performance 

guarantees is $1,107 million (2010: $1,141 million).

b) Reconciliation of movements in policy liabilities

Life investment
contracts

Life insurance 
contracts

2011
    $m

2010
    $m

2011
    $m

2010
    $m

Consolidated

2011
    $m

2010
    $m

Policy liabilities
Gross liability at acquisition/brought forward
Movements in policy liabilities refl ected in the income statement
Deposit premium recognised as a change in life investment contract liability
Fees recognised as a change in life investment contract liabilities
Withdrawal recognised as a change in other life investment contract liability

Gross policy liability closing balance

Liabilities ceded under reinsurance1
Balance at acquisition/brought forward
Increase in reinsurance asset

Closing balance 

28,002
(759)
3,834
(471)
(3,987)

26,619

27,353
948
5,264
(345)
(5,218)

28,002

–
–

–

–
–

–

Total policy liability net of reinsurance asset

26,619

28,002

979
(95)
–
–
–

884

360
67

427

457

1,091
(112)
–
–
–

979

306
54

360

619

28,981
(854)
3,834
(471)
(3,987)

27,503

360
67

427

28,444
836
5,264
(345)
(5,218)

28,981

306
54

360

27,076

28,621

1  Liabilities ceded under insurance contracts are shown as ‘other assets’.

c) Sensitivity analysis – Life investment contract liability

Market risk arises on the Group’s life insurance business in respect of contracts where an element of the liability to the policyholder is guaranteed 
by the Group. The value of the guarantee is impacted by changes in underlying asset values and interest rates. As at September 2011, a 10% 
decline in equity markets would have decreased profi t by $26 million (2010: $23 million) and a 10% increase would have increased profi t by 
$10 million (2010: $7 million). A 1% increase in interest rates at 30 September would have decreased profi t by $16 million (2010: $15 million) and 
1% decrease would have increased profi t by $10 million (2010: $7 million).

Notes to the Financial Statements 205

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

49: Life Insurance Business (continued)

METHODS AND ASSUMPTIONS LIFE INSURANCE CONTRACTS

Signifi cant actuarial methods 
The eff ective date of the actuarial report on policy liabilities (which includes insurance contract liabilities and life investment contract liabilities) 
and solvency requirements is 30 September 2011. 

In Australia, the actuarial report was prepared by Mr Nick Kulikov, FIAA, Appointed Actuary. The actuarial reports indicate Mr Kulikov is satisfi ed 
as to the accuracy of the data upon which policy liabilities have been determined. 

The amount of policy liabilities has been determined in accordance with methods and assumptions disclosed in this fi nancial report and the 
requirements of the Life Act, which includes applicable standards of the Australian Prudential Regulation Authority (APRA). 

Policy liabilities have been calculated in accordance with Prudential Standard LPS 1.04 Valuation of Policy Liabilities issued by the Australian 
Prudential Regulation Authority (APRA) in accordance with the requirements of the Life Insurance Act (LIA). For life insurance contracts the 
Standard requires the policy liabilities to be calculated in a way which allows for the systematic release of planned margins as services are 
provided to policyholders.

The profi t carriers used to achieve the systematic release of planned margins are based on the product groups.

In New Zealand, the actuarial report was prepared by Mr Michael Bartram FIAA FNZSA, who is a fellow of the Institute of Actuaries of Australia 
and a fellow of the New Zealand Society of Actuaries. The amount of policy liabilities has been determined in accordance with Professional Standard 
3: Determination of Life Insurance Policy Liabilities of the New Zealand Society of Actuaries. The actuarial reports indicate that Mr Bartram is 
satisfi ed as to the accuracy of the data upon which policy liabilities have been determined.

Critical assumptions
The valuation of the policy liabilities is dependant on a number of variables including interest rate, equity prices, future expenses, mortality, 
morbidity and infl ation. The critical estimates and judgments used in determining the policy liability is set out note 2 (vii), page 105.

Sensitivity analysis – life insurance contracts
The Group conducts sensitivity analyses to quantify the exposure of the life insurance contracts to risk of changes in the key underlying variables 
such as interest rate, equity prices, mortality, morbidity and infl ation. The valuations included in the reported results and the Group’s best 
estimate of future performance is calculated using certain assumptions about these variables. The movement in any key variable will impact 
the performance and net assets of the Group and as such represents a risk. The table below illustrates how changes in key assumptions would 
impact the reported profi t, policy liabilities and equity at 30 September 2011.

Variable 

Impact of movement in underlying variable

Market interest rates  A change in market interest rates aff ects the value placed on 
future cash fl ows. This changes profi t and shareholder equity.

Expense rate 

Mortality rate 

Morbidity rate 

An increase in the level or infl ationary growth of expenses over 
assumed levels will decrease profi t and shareholder equity.

Greater mortality rates would lead to higher levels of claims 
occurring, increasing associated claims cost and therefore 
reducing profi t and shareholder equity.

The cost of health-related claims depends on both the 
incidence of policyholders becoming ill and the duration 
which they remain ill. Higher than expected incidence and 
duration would increase claim costs, reducing profi t and 
shareholder equity.

Profi t/(loss) 
net of 
reinsurance

Insurance 
contract 
liabilities
net of 
reinsurance

$m

42
(33)

2
(3)

(5)
(3)

2
(14)

$m

(49)
38

(2)
3

8
3

(2)
18

Change in 
variable

% change

-1%
+1%

-10%
+10%

-10%
+10%

-10%
+10%

Equity

$m

42
(33)

2
(3)

(5)
(3)

2
(14)

206

ANZ Annual Report 2011

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

49: Life Insurance Business (continued)

LIFE INSURANCE RISK
Insurance risk is the risk of loss due to increases in policy benefi ts arising from variations in the incidence or severity of insured events.

Insurance risk exposure arises in insurance business as the risk that claims payments are greater than expected. In the life insurance business 
this arises primarily through mortality (death) or morbidity (illness or injury) risks being greater than expected. 

Insurance risks are controlled through the use of underwriting procedures and reinsurance arrangements. Controls are also maintained over 
claims management practices to assist in the correct and timely payment of insurance claims. Regular monitoring of experience is conducted at 
a suffi  ciently detailed level in order to identify any deviation from expected claim levels.

Financial risks relating to the Group’s insurance business are generally monitored and controlled by selecting appropriate assets to back 
insurance and life investment contract liabilities. Wherever possible within regulatory constraints, the Group segregates policyholders funds 
from shareholders funds and sets investment mandates that are appropriate for each. The assets are regularly monitored by the OnePath 
Investment Risk Management Committee to ensure that there are no material asset and liability mismatching issues and other risks such as 
liquidity risk and credit risk are maintained within acceptable limits. 

All fi nancial assets within the life insurance statutory funds directly support either the Group’s life insurance or life investment contracts. Market 
risk arises for the Group on contracts where the liabilities to policyholders are guaranteed by the life company. The Group manages this risk 
by the monthly monitoring and rebalancing of assets to policy liabilities. However, for some contracts the ability to match asset characteristics 
with policy obligations is constrained by a number of factors including regulatory constraints, the lack of suitable investments as well as by the 
nature of the policy liabilities themselves. 

A market risk also arises from those life investment contracts where the benefi ts paid are directly impacted by the value of the underlying 
assets. The Group is exposed to the risk of future decreased asset management fees as a result of a decline in assets under management and 
operational risk associated with the possible failure to administer life investment contracts in accordance with the product terms and conditions.

Risk strategy
In compliance with contractual and regulatory requirements, a strategy is in place to monitor that the risks underwritten satisfy policyholders’ 
risk and reward objectives whilst not adversely aff ecting the Group’s ability to pay benefi ts and claims when due. The strategy involves the 
identifi cation of risks by type, impact and likelihood, the implementation of processes and controls to mitigate the risks, and continuous 
monitoring and improvement of the procedures in place to minimise the chance of an adverse compliance or operational risk event occurring. 
Included in this strategy are the processes and controls over underwriting and product pricing. Capital management is also a key aspect of the 
Group’s risk management strategy.

Allocation of capital
The Group’s insurance businesses are subject to regulatory capital requirements which prescribe the amount of capital to be held depending 
on the contract liability. 

Solvency margin requirements established by the Australian Prudential Regulation Authority (APRA) are in place to reinforce safeguards for 
policyholders’ interest, which are primarily the ability to meet future claims payments in respect of existing policies.

Methods to limit or transfer insurance risk exposures
Reinsurance – All reinsurance treaties are analysed using a number of analytical modeling tools to assess the impact on the Group’s exposure
to risk with the objective of achieving the desired choice of type of reinsurance and retention levels. 

Underwriting procedures – Strategic underwriting decisions are put into eff ect using the underwriting procedures detailed in the Group’s 
underwriting manual. Such procedures include limits to delegated authorities and signing powers. 

Claims management – Strict claims management procedures are in place to assist in the timely and correct payment of claims in accordance 
with policy conditions. 

Asset and liability management techniques – Assets are held by the Group in order to minimise the duration mismatch on policies with long 
term fi xed payout patterns. Other assets are allocated to diff erent classes of business using a risk based approach.

Notes to the Financial Statements 207

NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

50:  Exchange Rates

The exchange rates used in the translation of the results and the assets and liabilities of major overseas branches and controlled entities are:

Chinese Yuan
Euro
Great British Pound
Indian Rupee
Indonesian Rupiah
Malaysian Ringgit
New Zealand Dollar
Papua New Guinea Kina
United States Dollar

51:  Events Since the End of the Financial Year

There have been no material events since the end of the fi nancial year.

2011

2010

Closing

Average

Closing

Average

6.2149
0.7194
0.6243
47.5992
8,573.0
3.1052
1.2727
2.1794
0.9731

6.7036
0.7353
0.6386
46.2575
8,985.7
3.1270
1.3051
2.5413
1.0251

6.4687
0.7111
0.6105
43.4142
8,625.3
2.9850
1.3139
2.5920
0.9668

6.1242
0.6632
0.5769
41.5085
8,279.6
2.9582
1.2603
2.4570
0.8990

208

ANZ Annual Report 2011

DIRECTORS’ DECLARATION

The Directors of Australia and New Zealand Banking Group Limited declare that:

a)  in the Directors’ opinion, the fi nancial statements and notes of the Company and the consolidated entity have been prepared in accordance 

with the Corporations Act 2001, including that they:
i)  comply with applicable Australian Accounting Standards, (including the Australian Accounting Interpretations) and the Corporations 

Regulations 2001; and

ii)  give a true and fair view of the fi nancial position of the Company and of the consolidated entity as at 30 September 2011 and of their

performance as represented by the results of their operations and their cash fl ows, for the year ended on that date; and

iii) the fi nancial statements and notes of the Company and the consolidated entity comply with International Financial Reporting Standards 

as described in note 1 (A)(i).

b) in the Directors’ opinion, the remuneration disclosures that are contained on pages 16 to 45 of the Remuneration Report comply with 

the Corporations Act 2001; and

c)  the Directors have received the declarations required by section 295A of the Corporations Act 2001; and

d) in the Directors’ opinion, there are reasonable grounds to believe that the Company will be able to pay its debts as and when they become 

due and payable; and

e)  the Company and certain of its wholly owned controlled entities (listed in note 44) have executed a Deed of Cross Guarantee enabling 

them to take advantage of the accounting and audit relief off ered by class order 98/1418 (as amended), issued by the Australian Securities 
and Investments Commission. The nature of the Deed of Cross Guarantee is to guarantee to each creditor payment in full of any debt in 
accordance with the terms of the Deed of Cross Guarantee. At the date of this declaration, there are reasonable grounds to believe that the 
Company and its controlled entities which executed the Deed of Cross Guarantee are able, as an economic entity, to meet any obligations 
or liabilities to which they are, or may become subject to, by virtue of the Deed of Cross Guarantee.

Signed in accordance with a resolution of the Directors.

John Morschel
Chairman

2 November 2011

Michael R P Smith 
Director

Directors’ Declaration

209

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF AUSTRALIA 
AND NEW ZEALAND BANKING GROUP LIMITED

INDEPENDENCE
In conducting our audit, we have complied with the independence 
requirements of the Corporations Act 2001. 

AUDITOR’S OPINION
In our opinion:

(a) the fi nancial report of Australia and New Zealand Banking Group 
Limited is in accordance with the Corporations Act 2001, including: 
(i)  giving a true and fair view of the Company’s and the 

Group’s fi nancial position as at 30 September 2011 and 
of their performance for the year ended on that date; and 
(ii) complying with Australian Accounting Standards and the 

Corporations Regulations 2001.

(b) the fi nancial report also complies with International Financial 

Reporting Standards as disclosed in note 1(A)(i). 

REPORT ON THE REMUNERATION REPORT
We have audited the remuneration report included in pages 22 to 45 
of the directors’ report for the year ended 30 September 2011. The 
directors of the Company are responsible for the preparation and 
presentation of the remuneration report in accordance with Section 
300A of the Corporations Act 2001. Our responsibility is to express 
an opinion on the remuneration report, based on our audit conducted 
in accordance with Australian Auditing Standards.

AUDITOR’S OPINION
In our opinion, the remuneration report of Australia and New Zealand 
Banking Group Limited for the year ended 30 September 2011, 
complies with Section 300A of the Corporations Act 2001.

KPMG

Melbourne
2 November 2011

Peter Nash
Partner

REPORT ON THE FINANCIAL REPORT
We have audited the accompanying fi nancial report of Australia and 
New Zealand Banking Group Limited (the Company), which comprises 
the balance sheets as at 30 September 2011, and income statements, 
statements of comprehensive income, statements of changes in equity 
and cash fl ow statements for the year ended on that date, notes 1 to 
51 comprising a summary of signifi cant accounting policies and other 
explanatory information and the directors’ declaration of the Company 
and the Group comprising the Company and the entities it controlled 
at the year’s end or from time to time during the fi nancial year.

DIRECTORS’ RESPONSIBILITY FOR THE FINANCIAL REPORT
The directors of the Company are responsible for the preparation 
of the fi nancial report that gives a true and fair view in accordance 
with Australian Accounting Standards and the Corporations Act 2001 
and for such internal control as the directors determine is necessary 
to enable the preparation of the fi nancial report that is free from 
material misstatement whether due to fraud or error. In note 1(A)(i), the 
directors also state, in accordance with Australian Accounting Standard 
AASB 101 Presentation of Financial Statements, that the fi nancial 
statements comply with International Financial Reporting Standards.

AUDITOR’S RESPONSIBILITY
Our responsibility is to express an opinion on the fi nancial report based 
on our audit. We conducted our audit in accordance with Australian 
Auditing Standards. These Auditing Standards require that we comply 
with relevant ethical requirements relating to audit engagements and 
plan and perform the audit to obtain reasonable assurance whether 
the fi nancial report is free from material misstatement. 

An audit involves performing procedures to obtain audit evidence 
about the amounts and disclosures in the fi nancial report. The 
procedures selected depend on the auditor’s judgement, including 
the assessment of the risks of material misstatement of the fi nancial 
report, whether due to fraud or error. In making those risk assessments, 
the auditor considers internal control relevant to the entity’s preparation 
of the fi nancial report that gives a true and fair view in order to design 
audit procedures that are appropriate in the circumstances, but not 
for the purpose of expressing an opinion on the eff ectiveness of 
the entity’s internal control. An audit also includes evaluating the 
appropriateness of accounting policies used and the reasonableness 
of accounting estimates made by the directors, as well as evaluating 
the overall presentation of the fi nancial report. 

We performed the procedures to assess whether in all material respects 
the fi nancial report presents fairly, in accordance with the Corporations 
Act 2001 and Australian Accounting Standards, a true and fair view 
which is consistent with our understanding of the Company’s and the 
Group’s fi nancial position and of their performance. 

We believe that the audit evidence we have obtained is suffi  cient and 
appropriate to provide a basis for our audit opinion.

210

ANZ Annual Report 2011

 Financial Information 

 Shareholder Information 

Glossary of Financial Terms 

Alphabetical Index 

212

220

225

228

ANZ Annual Report 2011 211
Financial Highlights 211

Table 1

Table 2

Table 3
Table 4
Table 2

2011
$m

2010
$m

37,954 
(3,479)

34,475 
(10,611)
23,864 
5,111 
1,641 

30,616 

1,228 
5,017 
(3,071)

3,174 

34,155 
(2,840)

31,315 
(10,057)
21,258 
3,787 
1,646 

26,691 

1,223 
6,619 
(3,026)

4,816 

33,790 

31,507 

8.5%
10.9%
1.2%

12.1%

8.0%
10.1%
1.8%

11.9%

Table 5

279,964

 264,242 

FINANCIAL INFORMATION

1:  Capital Adequacy

Qualifying capital

Regulatory capital – qualifying capital
Tier 1
Shareholders' equity and non-controlling interests
Prudential adjustments to shareholders' equity

Fundamental Tier 1 capital
Deductions
Common Equity Tier 1 capital
Non-innovative Tier 1 capital instruments
Innovative Tier 1 capital instruments

Tier 1 capital

Tier 2
Upper Tier 2 capital
Subordinated notes
Deductions

Tier 2 capital

Total qualifying capital

Capital adequacy ratios
Common Equity Tier 1
Tier 1
Tier 2

Total

Risk weighted assets

212

ANZ Annual Report 2011

1:  Capital Adequacy (continued)

Table 1: Prudential adjustments to shareholders’ equity
Treasury shares attributable to OnePath policyholders
Reclassifi cation of preference share capital
Accumulated retained profi ts and reserves of insurance, funds management
   and securitisation entities and associates
Deferred fee revenue including fees deferred as
   part of loan yields
Hedging reserve
Available-for-sale reserve
Dividend not provided for
Accrual for Dividend Reinvestment Plans

Total

Table 2: Deductions from Tier 1 capital
Unamortised goodwill & other intangibles (excluding OnePath Australia and OnePath 
  New Zealand)
Intangible component of investment in OnePath Australia and OnePath New Zealand1
Capitalised software
Capitalised expenses including loan and lease origination fees, 
   capitalised securitisation establishment costs and costs associated 
   with debt raisings
Applicable deferred tax assets (excluding the component relating 
   to the general reserve for impairment of fi nancial assets)
Mark-to market impact of own credit spread

Sub-total
Deductions taken 50% from Tier 1 and 50% from Tier 2

Investment in ANZ insurance subsidiaries (excluding OnePath Australia and OnePath 
New Zealand)
Investment in ANZ funds management subsidiaries
Investment in OnePath Australia and OnePath New Zealand
Investment in other Authorised Deposit Taking Institutions
   and overseas equivalents
Expected losses in excess of eligible provisions (net of tax)
Investment in other commercial operations
Other deductions

Sub-total

Total

Table 3: Upper Tier 2 capital
Perpetual subordinated notes
General reserve for impairment of fi nancial assets net of 
   attributable deferred tax asset2

Total

2011
$m

358 
(871)

(1,686)

414
(169)
(126)
(1,999)
600 

(3,479)

(3,027)
(2,071)
(1,490)

(688)

(136)
(128)

(7,540)
50%

(200)
(29)
(906)

(1,151)
(475)
(2)
(308)

(3,071)

(10,611)

962

266 

1,228

2010
$m

358 
(871)

(1,312)

402
(11)
(80)
(1,895)
569 

(2,840)

(2,952)
(2,043)
(1,127)

(655)

(235)
(19) 

(7,031)
50%

(198)
(36)
(845)

(988)
(560)
(21)
(378)

(3,026)

(10,057)

943

280

1,223

Gross

(399)
(57)
(1,813)

(2,302)
(951)
(4)
(617)

(6,143)

Table 4: Subordinated notes3
For capital adequacy calculation purposes, subordinated note issues are reduced by 20% of the original amount over 
the last four years to maturity and are limited to 50% of Tier 1 capital.

1  Calculation based on prudential requirements.
2  Under Basel II, this consists of the surplus general reserve for impairment of financial assets net of tax and/or the provisions attributable to the standardised portfolio.
3  The fair value adjustment is excluded for prudential purposes as the prudential standard only permits inclusion of cash received and makes no allowance for hedging.

Financial Information 213

FINANCIAL INFORMATION

1:  Capital Adequacy (continued)

Table 5: Risk weighted assets
On balance sheet
Commitments
Contingents
Derivatives

Total credit risk
Market risk – Traded
Market risk – IRRBB
Operational risk

Total risk weighted assets

Table 6: Credit risk weighted assets by Basel asset class
Subject to Advanced IRB approach
Corporate
Sovereign
Bank
Residential mortgage
Qualifying revolving retail (credit cards)
Other retail

Credit risk weighted assets subject to Advanced IRB approach

2011
$m

183,039
43,041
9,536
13,212

248,828
3,046
8,439
19,651

279,964

106,120
4,365
9,456
41,041
7,468
19,240

187,690

2010
$m

173,035 
39,835 
10,084 
10,563 

233,517 
5,652 
7,690 
17,383 

264,242 

101,940 
2,720 
6,135 
38,708 
7,205 
17,899 

174,607 

Credit risk specialised lending exposures subject to slotting criteria

27,757

26,605

Subject to Standardised approach
Corporate
Residential mortgage
Qualifying revolving retail (credit cards)
Other retail

Credit risk weighted assets subject to Standardised approach

Credit risk weighted assets relating to securitisation exposures
Credit risk weighted assets relating to equity exposures
Other assets

Total credit risk weighted assets

22,484
845
2,344
1,650

27,323

1,136
1,399
3,523

20,560
567 
2,279
1,396

24,802 

2,091 
1,577 
3,835 

248,828

233,517 

214

ANZ Annual Report 2011

1:  Capital Adequacy (continued)

               Collective provision

                   Regulatory Expected Loss

Sept 2011
$m

Sept 2010
$m

Sept 2011
$m

Sept 2010
$m

Table 7: Collective provision and regulatory expected loss by region
Australia
Asia Pacifi c, Europe & America
Institutional
New Zealand
Group Centre
Less: Institutional Asia Pacifi c, Europe & America
Underlying collective provision and regulatory expected loss
Adjustments between statutory and underlying
Collective provision and regulatory expected loss

1,062
501
1,383
456
40
(269)
3,173
3
3,176

Table 8: Expected loss in excess of eligible provisions
Basel expected loss

Defaulted
Non-defaulted

Less: Qualifying collective provision after tax

Collective provision
Non-qualifying collective provision
Standardised collective provision
Deferred tax asset

Less: Qualifying individual provision after tax

Individual provision
Standardised individual provision

Collective provision on advanced defaulted

Gross deduction

50/50 deduction (refer table 2)

1,021
519
1,342
537
–
(270)
3,149
4
3,153 

2011
$m

1,975
2,286

4,261

(3,176)
375
340
730

(1,731)

(1,697)
477

(359)

(1,579)

951

475

1,891
148
1,429
904
–
(127)
4,245
16
4,261

2010
$m

2,225 
2,330 

4,555 

(3,153)
234 
399 
725 

(1,795)

(1,875)
458 

(224)

(1,641)

1,119 

559 

1,749
134
1,773
1,002
–
(121)
4,537
18
4,555 

Movt
%

-11%
-2%

-6%

1%
60%
-15%
1%

-4%

-9%
4%

60%

-4%

-15%

-15%

The measurement of risk weighted assets is based on: a) a credit risk-based approach whereby risk weightings are applied to balance sheet 
assets and to credit converted off -balance sheet exposures. Categories of risk weights are assigned based upon the nature of the counterparty 
and the relative liquidity of the assets concerned; and b) the recognition of risk weighted assets attributable to market risk arising from trading 
positions. 

The Basel II Accord principles took eff ect from 1 January 2008. For calculation of minimum capital requirements under Pillar 1 (Capital 
Requirements) of the Basel II Accord, ANZ has gained accreditation from APRA for use of Advanced Internal Ratings Based (AIRB) methodology 
for credit risk weighted assets and Advanced Measurement Approach (AMA) for operational risk weighted asset equivalent.

Financial Information 215

 
 
 
 
 
 
 
 
 
FINANCIAL INFORMATION

2: Average Balance Sheet and Related Interest

Averages used in the following tables are predominantly daily averages. Interest income fi gures are presented on a tax-equivalent basis.  
Impaired loans are included under the interest earning asset category, ‘loans and advances’. Intra-group interest earning assets and interest 
bearing liabilities are treated as external assets and liabilities for the geographic segments.

Average
balance
$m

2,168 
655 
7,252 

32,685 
7,212 
11,460 

2011

Interest
$m

101 
14 
106 

1,520 
336 
192 

280,821 
73,736 
32,831 

21,534 
4,654 
1,426 

220 
152 
113 

574 
9 

30,951 
(583)

30,368 

4,529 
2,235 
11,863 

2,978 
9,072 

479,497 
(12,050)

467,447 

28,506 
7,979 
3,481 

2,163 

32,448 

26,691 

(3,046)
(973)
(877)

96,372

563,819

397,215 
95,486 
83,168 
575,869 
(12,050)

563,819 

30.1%

Average
rate
%

Average
balance
$m

2010

Interest
$m

Average
rate
%

4.0
2.6
0.7

4.3
4.9
1.9

7.1
6.0
4.7

4.4
5.8
0.9

7.9
0.8

6.1

4.7
2.1
1.5

4.7
4.7
1.7

7.7
6.3
4.3

4.9
6.8
1.0

19.3
0.1

6.5

2,951 
717 
7,509 

34,994 
6,716 
10,897 

117
19
49

1,522
329
209

257,682
76,869
24,056

18,233
4,596
1,123

144 
174 
93 

480
51

27,139 
(531)

26,608 

3,284 
2,980
10,622

6,069
6,638

451,984 
(12,707)

439,277 

28,580 
7,871 
3,050 

2,163 

27,081 

22,151 

(3,049)
(1,114)
(676)

86,057 

525,334 

371,370
98,427
68,244
538,041
(12,707)

525,334

30.5%

Interest earning assets

Due from other fi nancial institutions
Australia
New Zealand
Asia Pacifi c, Europe & America

Trading and available-for-sale assets
Australia
New Zealand
Asia Pacifi c, Europe & America

Loans and advances and acceptances
Australia
New Zealand
Asia Pacifi c, Europe & America

Other assets
Australia
New Zealand
Asia Pacifi c, Europe & America

Intragroup assets
Australia
Asia Pacifi c, Europe & America

Intragroup elimination

Non-interest earning assets

Derivatives
Australia
New Zealand
Asia Pacifi c, Europe & America

Premises and equipment

Insurance assets

Other assets

Provisions for credit impairment
Australia
New Zealand
Asia Pacifi c, Europe & America

Total average assets

Total average assets
Australia
New Zealand
Asia Pacifi c, Europe & America

Intragroup elimination

% of total average assets attributable to overseas activities

216

ANZ Annual Report 2011

 
2: Average Balance Sheet and Related Interest (continued)

Interest bearing liabilities

Time deposits
Australia
New Zealand
Asia Pacifi c, Europe & America

Savings deposits
Australia
New Zealand
Asia Pacifi c, Europe & America

Other demand deposits
Australia
New Zealand
Asia Pacifi c, Europe & America

Due to other fi nancial institutions
Australia
New Zealand
Asia Pacifi c, Europe & America

Commercial paper
Australia
New Zealand

Borrowing corporations’ debt
Australia
New Zealand

Loan capital, bonds and notes
Australia
New Zealand
Asia Pacifi c, Europe & America

Other liabilities1
Australia
New Zealand
Asia Pacifi c, Europe & America

Intragroup liabilities
New Zealand

Intragroup elimination

1 

Includes foreign exchange swap costs.

Average
balance
$m

2011

Interest
$m

Average
rate
%

Average
balance
$m

2010

Interest
$m

Average
rate
%

124,080 
29,310 
46,364 

20,109 
2,023 
5,097 

66,053 
13,696 
6,985 

8,312 
955 
14,726 

7,570 
3,384 

519 
1,190 

67,517 
15,042 
39 

4,260 
141 
745 

12,050 

450,167 
(12,050)

438,117 

6,863 
1,305 
549 

821 
47 
23 

2,646 
379 
28 

367 
22 
136 

378 
111 

34 
68 

4,102 
725 
– 

329 
(77)
29 

583 

19,468 
(583)

18,885 

5.5
4.5
1.2

4.1
2.3
0.5

4.0
2.8
0.4

4.4
2.3
0.9

5.0
3.3

6.6
5.7

6.1
4.8
0.0

n/a
n/a
n/a

4.8

4.3

99,969 
29,624 
43,716 

19,458 
2,094 
2,947 

62,864 
13,839 
3,312 

5,399 
1,100 
10,722 

6,925 
7,020 

1,280 
1,101 

68,445 
14,074 
– 

15,033
51 
427 

12,707 

422,107 
(12,707)

409,400 

4,873 
1,267 
455 

660 
41 
15 

2,114 
343 
15 

197 
27 
103 

288 
211 

80 
55 

3,514 
657 
– 

799 
5 
20 

531 

16,270 
(531)

15,739 

4.9
4.3
1.0

3.4
2.0
0.5

3.4
2.5
0.5

3.6
2.5
1.0

4.2
3.0

6.3
5.0

5.1
4.7
0.0

n/a
n/a
n/a

4.2

3.8

Financial Information 217

 
 
2011
Average
balance
$m

2010
Average
balance
$m

4,947 
3,718 
2,034 

23,290 
6,000 
(775)
29,285 
5,476 

15,861 

89,836 

5,000 
3,586 
1,780 

25,585 
5,907 
(1,830)
23,855 
4,662 

14,133 

82,678 

527,953 

492,078 

373,021 
89,283 
77,699 

540,003 
(12,050)

348,793 
92,442 
63,550 

504,785 
(12,707)

527,953 

492,078 

29.3%

29.1%

34,995 
871 
35,866

32,385
871
33,256

563,819

525,334

FINANCIAL INFORMATION

2: Average Balance Sheet and Related Interest (continued)

Non-interest bearing liabilities

Deposits
Australia
New Zealand
Asia Pacifi c, Europe & America

Derivative fi nancial instruments
Australia
New Zealand
Asia Pacifi c, Europe & America
Insurance liabilities
External unitholder liabilities

Other liabilities

Total average liabilities

Total average liabilities
Australia
New Zealand
Asia Pacifi c, Europe & America

Intragroup elimination

% of total average assets attributable to overseas activities

Total average shareholders’ equity
Ordinary share capital1
Preference share capital

Total average liabilities and shareholders’ equity

1 

Includes reserves and retained earnings.

218

ANZ Annual Report 2011

3: Interest Spreads and Net Interest Average Margins

Net interest income
Australia
New Zealand
Asia Pacifi c, Europe & America

Average interest earning assets
Australia
New Zealand
Asia Pacifi c, Europe & America
less intragroup elimination

Gross earnings rate1
Australia
New Zealand
Asia Pacifi c, Europe & America
Group

Interest spread and net interest average margin may be analysed as follows:
Australia
Net interest spread
Interest attributable to net non-interest bearing items

Net interest margin – Australia

New Zealand
Net interest spread
Interest attributable to net non-interest bearing items

Net interest margin – New Zealand

Asia Pacifi c, Europe & America
Net interest spread
Interest attributable to net non-interest bearing items

Net interest margin – Asia Pacifi c, Europe & America

Group
Net interest spread
Interest attributable to net non-interest bearing items

Net interest margin 

1  Average interest rate received on average interest earning assets. APEA markets includes intragroup assets.

2011
$m

2010
$m

8,409 
1,993 
1,081 

7,971 
1,981 
917 

11,483 

10,869 

323,181 
83,838 
72,478 
(12,050)

304,980 
87,282 
59,722 
(12,707)

467,447 

439,277 

%

%

7.41 
6.15 
2.55 
6.50 

2.20 
0.40 

2.60 

2.08 
0.30 

2.38 

1.51 
(0.02)

1.49 

2.19 
0.27 

2.46 

6.72 
5.86 
2.55 
6.06 

2.23 
0.38 

2.61 

2.02 
0.25 

2.27 

1.56 
(0.02)

1.54 

2.21 
0.26 

2.47 

Financial Information 219

Shareholder Information

 Ordinary Shares
At 10 October 2011, the twenty largest holders of ordinary shares held 1,522,899,090 ordinary shares, equal to 57.93% of the total issued 
ordinary capital.

Name

1.
2.
3.
4.
5.

6.
7.

8.

9.
10.
11.

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
NATIONAL NOMINEES LIMITED
J P MORGAN NOMINEES AUSTRALIA LIMITED
CITICORP NOMINEES PTY LIMITED
CITICORP NOMINEES PTY LIMITED 
COGENT NOMINEES PTY LIMITED
JP MORGAN NOMINEES AUSTRALIA LIMITED 

RBC DEXIA INVESTOR SERVICES AUSTRALIA 
NOMINEES PTY LIMITED 
AMP LIFE LIMITED
QUEENSLAND INVESTMENT CORPORATION
UBS WEALTH MANAGEMENT AUSTRALIA 
NOMINEES PTY LTD

Total

 Distribution of shareholdings

At 10 October 2011
Range of shares

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

At 10 October 2011:

Number of 
shares

% of 
shares 

Name

467,156,528
355,961,863
347,499,738
97,828,934
49,104,214

17.77
13.54
13.22
3.72
1.87

38,099,783
28,463,355

1.45
1.08

24,512,112

0.93

24,206,102
13,069,092
12,238,042

0.92
0.50
0.46

12.
13.

14.

15.
16.
17.
18.
19.

20.

ANZEST PTY LTD 
COGENT NOMINEES PTY LIMITED 

AUSTRALIAN FOUNDATION INVESTMENT 
COMPANY LIMITED
AUSTRALIAN REWARD INVESTMENT ALLIANCE
ARGO INVESTMENTS LIMITED 
PERPETUAL TRUSTEE COMPANY LIMITED
ANZEST PTY LTD 
TASMAN ASSET MANAGEMENT LTD 
NAVIGATOR AUSTRALIA LTD 

Number of 
shares

% of 
shares 

11,472,251
8,540,532

0.44
0.32

7,774,021

0.30

7,401,221
7,362,600
7,318,117
5,623,667
4,898,884

0.28
0.28
0.28
0.21
0.19

4,368,034

0.17

1,522,899,090

57.93

Number of 
holders

% of 
holders

232,262
170,748
25,705
13,786
458

52.44
38.55
5.80
3.11
0.10

Number of 
shares

97,323,288
384,522,709
177,891,072
279,674,274
1,689,627,699

% of 
shares

3.70
14.62
6.77
10.64
64.27

442,959

100.00

2,629,039,042

100.00

there were no persons with a substantial shareholding in the Company;
the average size of holdings of ordinary shares was 5,935 (2010: 6,212) shares; and
there were 10,698 holdings (2010: 8,537 holdings) of less than a marketable parcel (less than $500 in value or 24 shares based on the market price of $21.00 per share), 
which is less than 2.42% of the total holdings of ordinary shares.

 Voting rights of ordinary shares
 The Constitution provides for votes to be cast as follows:

i)  on show of hands, 1 vote for each shareholder; and 

ii)  on a poll, 1 vote for each fully paid ordinary share. 

A register of holders of ordinary shares is held at:

452 Johnston Street
Abbotsford
Victoria, Australia
(Telephone: +61 3 9415 4010)

220

ANZ Annual Report 2011

 
 
 
ANZ Convertible Preference Shares (ANZ CPS)
ANZ CPS1
On 30 September 2008 ANZ issued convertible preference shares (ANZ CPS1) which were off ered pursuant to a prospectus dated 
4 September 2008.

At 10 October 2011, the twenty largest holders of ANZ CPS1 held 2,419,214 securities, equal to 22.38% of the total issued securities.

Name

1.

2.
3.

4.
5.
6.
7.

8.
9.

10.

UBS WEALTH MANAGEMENT AUSTRALIA NOMINEES 
PTY LTD
UCA CASH MANAGEMENT FUND LTD
NAVIGATOR AUSTRALIA LTD 
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
J P MORGAN NOMINEES AUSTRALIA LIMITED
QUESTOR FINANCIAL SERVICES LIMITED 
NULIS NOMINEES (AUSTRALIA) LIMITED 
HARMAN NOMINEES PTY LTD 
NETWEALTH INVESTMENTS LIMITED 
NATIONAL NOMINEES LIMITED

Number of 
securities

% of 
securities

443,528

4.10

239,791
239,419

234,245
209,691
179,251
118,276

101,696
95,169

2.22
2.21

2.17
1.94
1.66
1.09

0.94
0.88

82,740

0.77

Name

11.
12.

13.

14.
15.
16.
17.
18.
19.

20.

COGENT NOMINEES PTY LIMITED
RBC DEXIA INVESTOR SERVICES AUSTRALIA NOMINEES 
PTY LIMITED 
BALLARD BAY PTY LTD 
JMB PTY LIMITED
SPINETTA PTY LTD
MUTUAL TRUST PTY LTD
CITICORP NOMINEES PTY LIMITED 
KOLL PTY LTD
ABN AMRO CLEARING SYDNEY NOMINEES PTY LTD 

AUSTRALIAN EXECUTOR TRUSTEES LIMITED 

Number of 
securities

%  of 
securities

68,381
59,025

0.63
0.55

50,000

0.46

50,000
45,000
44,056
42,192
40,000
39,504

0.46
0.42
0.41
0.39
0.37
0.37

37,250

0.34

2,419,214

22.38

Total

Distribution of ANZ CPS1 holdings

At 10 October 2011
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

Number 
of holders

% of 
holders

Number of 
securities

% of 
securities

15,863
1,123
76
49
8

17,119

92.66
6.56
0.44
0.29
0.05

100.00

4,710,731
2,331,611
632,759
1,371,126
1,765,897

43.57
21.57
5.85
12.68
16.33

10,812,124

100.00

At 10 October 2011: There were 6 holdings (2010: nil) of less than a marketable parcel (less than $500 in value or 6 securities based on the market price of $99.6940 per security), which is less than 
0.04% of the total holdings of ANZ CPS1.

Voting rights of ANZ CPS1
An ANZ CPS1 does not entitle its holder to vote at any general meeting of ANZ except in the following circumstances: 

i)     on any proposal to reduce ANZ’s share capital, other than a resolution to approve a Redemption of the ANZ CPS1; 
ii)    on a proposal that aff ects the rights attached to the ANZ CPS1;
iii)   on any resolution to approve the terms of a buy-back agreement, other than a resolution to approve a Redemption of ANZ CPS1;
iv)   on a proposal to wind up ANZ;
v)   on a proposal for the disposal of the whole of ANZ’s property, business and undertaking;
vi)  on any matter during a winding up of ANZ; and
vii)  on any matter during a period in which a dividend remains unpaid.

On a resolution or proposal on which an ANZ CPS1 holder is entitled to vote, the ANZ CPS1 holder has:

i)  on a show of hands, one vote; and
ii) on a poll, one vote for each ANZ CPS1 held.

A register of holders of ANZ CPS1 is held at:

452 Johnston Street
Abbotsford
Victoria, Australia
(Telephone: +61 3 9415 4010)

 Shareholder Information

221

 SHAREHOLDER INFORMATION (continued)

ANZ CPS2 
On 17 December 2009 ANZ issued convertible preference shares (ANZ CPS2) which were off ered pursuant to a prospectus dated 
18 November 2009.

At 10 October 2011, the twenty largest holders of ANZ CPS2 held 3,342,569 securities, equal to 16.98% of the total issued securities.

Name

Number of 
securities

% of 
securities

Name

1.

2.
3.

4.
5.
6.

7.

8.
9.

10.

UBS WEALTH MANAGEMENT AUSTRALIA NOMINEES 
PTY LTD
J P MORGAN NOMINEES AUSTRALIA LIMITED
NAVIGATOR AUSTRALIA LTD 
QUESTOR FINANCIAL SERVICES LIMITED 
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
RBC DEXIA INVESTOR SERVICES AUSTRALIA 
NOMINEES PTY LIMITED 
NULIS NOMINEES (AUSTRALIA) LIMITED 
WINCHELADA PTY LIMITED
AUSTRALIAN EXECUTOR TRUSTEES LIMITED 
ABN AMRO CLEARING SYDNEY NOMINEES PTY LTD 


688,666

3.50

11.

537,886
260,344

227,810
162,631
157,901

2.73
1.32

1.16
0.83
0.80

12.
13.
14.

15.
16.

151,001

0.77

17.

134,055
111,525

0.68
0.57

108,564

0.55

18.

19.

20.

NETWEALTH INVESTMENTS LIMITED 
NATIONAL NOMINEES LIMITED
JMB PTY LIMITED
RONI HUBAY INVESTMENTS PTY LTD 
RANDAZZO C & G DEVELOPMENTS PTY LTD
CITICORP NOMINEES PTY LIMITED 
AVANTEOS INVESTMENTS LIMITED 
AVANTEOS INVESTMENTS LIMITED 
W MITCHELL INVESTMENTS PTY LTD 
JP MORGAN NOMINEES AUSTRALIA LIMITED 


Number of 
securities

% of 
securities

103,853

0.53

103,734
100,600
100,000

78,500
68,000

0.53
0.51
0.51

0.40
0.34

64,374

0.33

63,644

0.32

60,000

0.30

59,481

0.30

Total

Distribution of ANZ CPS2 holdings

At 10 October 2011
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

3,342,569

16.98

Number 
of holders

% of 
holders

Number of 
securities

% of 
securities

26,921
2,146
179
96
13

29,355

91.71
7.31
0.61
0.33
0.04

100.00

8,248,469
4,682,441
1,411,694
2,496,050
2,848,570

41.90
23.78
7.17
12.68
14.47

19,687,224

100.00

At 10 October 2011: There were 7 holdings (2010: 4 holdings) of less than a marketable parcel (less than $500 in value or 5 securities based on the market price of $101.11 per security), which is less 
than 0.03% of the total holdings of ANZ CPS2.

Voting rights of ANZ CPS2
An ANZ CPS2 does not entitle its holder to vote at any general meeting of ANZ except in the following circumstances: 

i)  on any proposal to reduce ANZ’s share capital, other than a resolution to approve a Redemption of the ANZ CPS2;
ii)  on a proposal that aff ects the rights attached to the ANZ CPS2;
iii)  on any resolution to approve the terms of a buy-back agreement, other than a resolution to approve a Redemption of ANZ CPS2;
iv)  on a proposal to wind up ANZ;
v)   on a proposal for the disposal of the whole of ANZ’s property, business and undertaking;
vi)  on any matter during a winding up of ANZ; and
vii)  on any matter during a period in which a dividend remains unpaid.

On a resolution or proposal on which an ANZ CPS2 holder is entitled to vote, the ANZ CPS2 holder has:

i)  on a show of hands, one vote; and
ii)  on a poll, one vote for each ANZ CPS2 held.

A register of holders of ANZ CPS2 is held at:

452 Johnston Street
Abbotsford
Victoria, Australia
(Telephone: +61 3 9415 4010)

222

ANZ Annual Report 2011

ANZ CPS3 
On 28 September 2011 ANZ issued convertible preference shares (ANZ CPS3) which were off ered pursuant to a prospectus dated 31 August 2011.

At 10 October 2011, the twenty largest holders of ANZ CPS3 held 2,186,028 securities, equal to 16.31% of the total issued securities.

Name

1.

2.
3.

4.
5.

6.

7.
8.

9.

UBS WEALTH MANAGEMENT AUSTRALIA NOMINEES 
PTY LTD
CITICORP NOMINEES PTY LIMITED
RBC DEXIA INVESTOR SERVICES AUSTRALIA 
NOMINEES PTY LIMITED 
RAKIO PTY LTD 
RBC DEXIA INVESTOR SERVICES AUSTRALIA 
NOMINEES PTY LIMITED 
QUESTOR FINANCIAL SERVICES LIMITED 

DIMBULU PTY LTD
MICHAEL COPPEL VENTURES P/L 
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED

Number of 
securities

% of 
securities 

487,454

3.64

281,120
206,020

200,000
121,180

2.10
1.54

1.49
0.90

115,055

0.86

85,000
80,000

0.64
0.60

73,700

0.55

Name

Number of 
securities

% of 
securities 

10.
11.
12.

13.
14.

15.
16.
17.

18.
19.
20.

JMB PTY LIMITED
EASTCOTE PTY LTD 
MR TERRENCE E PEABODY + MRS MARY G PEABODY 

RANDAZZO C&G DEVELOPMENTS PTY LTD
RBC DEXIA INVESTOR SERVICES AUSTRALIA 
NOMINEES PTY LIMITED 
TANDOM PTY LTD
BTPS – WRAP SETTLEMENTS A/C
WENTHOR PTY LTD 
NATIONAL NOMINEES LIMITED
MR RONALD MAURICE BUNKER
COGENT NOMINEES PTY LIMITED

70,000
50,000
50,000

50,000
50,000

50,000
46,790
45,000

44,709
40,000
40,000

0.52
0.37
0.37

0.37
0.37

0.37
0.35
0.34

0.33
0.30
0.30

Total

Distribution of ANZ CPS3 holdings

At 10 October 2011
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

2,186,028

16.31

Number 
of holders

% of 
holders

Number of 
securities

% of 
securities

16,585
1,453
95
90
6

18,229

90.98
7.97
0.52
0.50
0.03

100.00

5,339,963
3,453,638
808,426
2,387,144
1,410,829

39.85
25.77
6.03
17.82
10.53

13,400,000

100.00

At 10 October 2011: There were no holdings of less than a marketable parcel (less than $500 in value or 5 securities based on the market price of $100.05 per security).

Voting rights of ANZ CPS3
An ANZ CPS3 does not entitle its holder to vote at any general meeting of ANZ except in the following circumstances: 

i)  on any proposal to reduce ANZ’s share capital, other than a resolution to approve a Redemption of the ANZ CPS3;
ii)  on a proposal that aff ects the rights attached to the ANZ CPS3;
iii)  on any resolution to approve the terms of a buy-back agreement, other than a resolution to approve a Redemption of ANZ CPS3;
iv)  on a proposal to wind up ANZ;
v)   on a proposal for the disposal of the whole of ANZ’s property, business and undertaking;
vi)  on any matter during a winding up of ANZ; and
vii)  on any matter during a period in which a dividend remains unpaid.

On a resolution or proposal on which an ANZ CPS3 holder is entitled to vote, the ANZ CPS3 holder has:

i)  on a show of hands, one vote; and
ii)  on a poll, one vote for each ANZ CPS3 held.

A register of holders of ANZ CPS3 is held at:

452 Johnston Street
Abbotsford
Victoria, Australia
(Telephone: +61 3 9415 4010)

 Shareholder Information 223

American Depositary Receipts
The Group has American Depositary Receipts (ADRs) representing 
American Depositary Shares (ADSs) that are traded on the over-the 
counter (OTC) securities market on the Pink Sheets electronic 
platform operated by Pink Sheets LLC in the United States under the 
ticker symbol: ANZBY and the CUSIP number: 05258304.

With eff ect from 23 July 2008, the ADR ratio changed from one ADS 
representing fi ve ANZ ordinary shares to one ADS representing one 
ANZ ordinary share.

The Bank of New York Mellon Corporation (BNY Mellon) is the 
Depositary for the Company’s ADR program in the United States. 
Holders of the Company’s ADRs should deal directly with BNY Mellon 
on all matters relating to their ADR holdings, by telephone on 
1-888-269-2377 (for callers within the US), 1-201-680-6825 (for callers 
outside the US) or by email to shrrelations@bnymellon.com.

 SHAREHOLDER INFORMATION (continued)

 Employee Shareholder Information
At the Annual General Meeting in January 1994, shareholders approved 
an aggregate limit of 7% of all classes of shares and options, which 
remain subject to the rules of a relevant incentive plan, being held 
by employees and directors. At 30 September 2011 participants held 
1.27% (2010: 1.27%) of the issued shares and options of ANZ under 
the following incentive plans:

ANZ Employee Share Acquisition Plan;

ANZ Employee Share Save Scheme;

ANZ Share Option Plan; 

ANZ Directors’ Share Plan; and

ANZ Directors’ Retirement Benefi t Plan. 

 Stock Exchange Listings
Australia and New Zealand Banking Group Limited’s ordinary shares 
are listed on the Australian Securities Exchange and the New Zealand 
Stock Exchange.

The Group’s other stock exchange listings include:
    Australian Securities Exchange – ANZ Convertible Preference 
Shares (ANZ CPS1, CPS2 and CPS3) [Australia and New Zealand 
Banking Group Limited]; senior and subordinated debt [Australia 
and New Zealand Banking Group Limited];
    Channel Islands Stock Exchange – Senior debt [ANZ Jackson 
Funding 2 Limited, ANZ Jackson Funding 3 Limited and ANZ 
Jackson Funding 4 Limited]; subordinated debt [ANZ Jackson 
Funding plc]; 
    London Stock Exchange – Non-cumulative mandatory 
convertible stapled securities (UK Stapled Securities) [Australia 
and New Zealand Banking Group Limited]; senior and subordinated 
debt [Australia and New Zealand Banking Group Limited]; senior 
debt [ANZ National (Int’l) Limited];
    Luxembourg Stock Exchange – Senior and subordinated debt 
[Australia and New Zealand Banking Group Limited]; non-cumulative 
Trust Securities (Euro Trust Securities) [ANZ Capital Trust III];
    New Zealand Stock Exchange – Senior and subordinated debt and 
perpetual callable subordinated notes [ANZ National Bank Limited]; 
and
    Swiss Stock Exchange – Senior debt [Australia and New Zealand 
Banking Group Limited and ANZ National (Int’l) Limited].

For more information on the US Trust Securities, Euro Trust Securities, 
UK Stapled Securities and ANZ CPS please refer to notes 27 and 28 to 
the Financial Statements.

224

ANZ Annual Report 2011

GLOSSARY

AAS – Australian Accounting Standards.

Australia

AASB – Australian Accounting Standards Board.

ADIs – Authorised Deposit-taking Institutions.

AFS – Available-for-sale assets.

AIFRS – Australian Equivalents to International Financial 
Reporting Standards.

Alt-A – Alternative A-paper, US mortgages underwritten with lower 
or alternative documentation than a full documentation mortgage 
loan or with higher loan to valuation ratios than mortgages 
guaranteed by US Government sponsored enterprises. Alt-A 
mortgages have a stronger risk profi le than sub-prime mortgages.

APRA – Australian Prudential Regulation Authority.

Asia Pacifi c, Europe & America (APEA)

Asia Pacifi c, Europe & America division comprises Retail, Asia 
Partnerships, Institutional, and Operations & Support which 
includes the Central Support functions for the division.

  Retail which provides retail and small business banking services to 
customers in the Asia Pacifi c region and also includes investment 
and insurance products and services for Asia Pacifi c customers.

  Asia Partnerships which is a portfolio of strategic partnerships 

in Asia. This includes investments in Indonesia with PT Bank Pan 
Indonesia, in the Philippines with Metrobank Cards Corporation, 
in China with Bank of Tianjin and Shanghai Rural Commercial 
Bank, in Malaysia with AMMB Holdings Berhad and in Vietnam 
with Saigon Thuong Tin Commercial Joint-Stock (Sacombank)
and Saigon Securities Incorporation.

  Operations & Support which includes the central support 

functions for the division.

  Institutional Asia Pacifi c, Europe & America matrix reports to 
the APEA and Institutional divisions and is also referred to in the 
paragraph below entitled ‘Institutional’.

During the September 2010 full year, ANZ acquired selected Royal 
Bank of Scotland Group plc businesses in Asia. The acquisition 
of the businesses in Philippines, Vietnam and Hong Kong were 
completed during the March 2010 half, and the acquisition of 
the businesses in Taiwan, Singapore and Indonesia during the 
September 2010 half. The acquisition impacts the Retail and 
Institutional segments. 

Australia division comprises Retail, Commercial and Wealth segments, 
and Operations and Support which includes the central support 
functions for the division.

  Retail

–  Retail Distribution operates the Australian branch network, 

Australian call centre, specialist businesses (including specialist 
mortgage sales staff , mortgage broking and franchisees, direct 
channels (Mortgage Direct and One Direct)) and distribution 
services including the ANZ Affl  uent proposition.

–  Retail Products is responsible for delivering a range of products 
including mortgages, cards, unsecured lending, transaction 
banking, savings and deposits:

–  Mortgages provide housing fi nance to consumers in 

Australia for both owner occupied and investment purposes. 

–  Cards and Unsecured Lending provides consumer credit 

cards, ePayment products, personal loans and ATM facilities 
in Australia.

–  Deposits provide transaction banking and savings products, 

such as term deposits and cash management accounts.

  Commercial

–  Esanda provides motor vehicle and equipment fi nance, and 

investment products.

–  Regional Commercial Banking provides a full range of 

banking services to personal customers and to small business 
and agribusiness customers in rural and regional Australia, 
and includes the recent acquisition of loans and deposits from 
Landmark Financial Services.

–  Business Banking provides a full range of banking services, 
including risk management, to metropolitan based small 
to medium sized business clients with a turnover of up to 
A$50 million.

–  Small Business Banking provides a full range of banking 

services for metropolitan-based small businesses in Australia 
with lending up to A$550,000.

  Wealth

–  ANZ Private & Other Wealth specialises in assisting high net 
worth individuals and families to manage, grow and preserve 
their family assets. The businesses within ANZ Private & Other 
Wealth include Private Bank, ANZ Trustees, E*Trade, Investment 
Lending and Other Wealth.

–  OnePath Consolidated was formerly the INGA JV entity between 
ANZ and the ING Groep and is now a wholly owned subsidiary 
of ANZ. OnePath Consolidated operates as part of ANZ’s 
wealth business. It provides a comprehensive range of wealth and 
insurance products available through fi nancial advisers or direct 
to customers. OnePath Consolidated includes ANZ Financial 
Planning and ANZ General Insurance.

 Glossary

225

GLOSSARY (continued)

Collective provision is the provision for credit losses that are inherent 
in the portfolio but not able to be individually identifi ed; presently 
unidentifi ed impaired assets. A collective provision may only be 
recognised when a loss event has already occurred. Losses expected 
as a result of future events, no matter how likely, are not recognised.

Credit equivalent represents the calculation of on-balance sheet 
equivalents for market related items.

Customer deposits represent term deposits, other deposits bearing 
interest, deposits not bearing interest and borrowing corporations 
debt excluding securitisation deposits.

GSO and Corporate Centre is ANZ’s core division responsible for the 
delivery of ANZ’s information technology solutions and infrastructure, 
and for ANZ’s back offi  ce operations in India, and for the provision 
of shared services including property, sourcing, accounts payable, 
environmental sustainability and human resources.

IFRS – International Financial Reporting Standards.

Impaired assets are those fi nancial assets where doubt exists as 
to whether the full contractual amount will be received in a timely 
manner, or where concessional terms have been provided because of 
the fi nancial diffi  culties of the customer. Financial assets are impaired 
if there is objective evidence of impairment as a result of a loss event 
that occurred prior to the reporting date, and that loss event has had 
impact, which can be reliably estimated, on the expected future cash 
fl ows of the individual asset or portfolio of assets.

Impaired commitments and contingencies comprises undrawn 
facilities and contingent facilities where the customer’s status is 
defi ned as impaired.

Impaired loans comprises drawn facilities where the customer’s 
status is defi ned as impaired.

  Transaction Banking provides working capital solutions including 
deposit products, cash transaction banking management, trade 
fi nance, international payments, and clearing services principally 
to institutional and corporate customers.

  Global Markets provides risk management services to corporate 
and institutional clients globally in relation to foreign exchange, 
interest rates, credit, commodities, debt capital markets, wealth 
solutions and equity derivatives. Markets provides origination, 
underwriting, structuring and risk management services, advice 
and sale of credit and derivative products globally. Markets also 
manages the Group’s interest rate risk position and liquidity 
portfolio.

  Global Loans provides term loans, working capital facilities and 
specialist loan structuring. It provides specialist credit analysis, 
structuring, execution and ongoing monitoring of strategically 
signifi cant customer transactions, including project and 
structured fi nance, debt structuring and acquisition fi nance,
loan product structuring and management, structured asset 
and export fi nance. 

  Relationship and infrastructure includes client relationship 
management teams for global institutional and fi nancial 
institution and corporate customers in Australia and 
Asia, corporate advisory and central support functions. 
The relationship management costs are allocated to the 
product lines.

Liquid assets are cash and cash equivalent assets. Cash equivalent 
assets are highly liquid investments with short periods to maturity, 
are readily convertible to cash at ANZ’s option and are subject to an 
insignifi cant risk of changes in value.

Net advances include gross loans and advances and acceptances 
and capitalised brokerage/mortgage origination fees, less unearned 
income and allowance for credit impairment.

 Income includes external interest income and other external 
operating income.

Net interest average margin is net interest income as a percentage 
of average interest earning assets. 

Individual provision charge is the amount of expected credit 
losses on those fi nancial instruments assessed for impairment 
on an individual basis (as opposed to on a collective basis). 
It takes into account expected cash fl ow over the lives of those 
fi nancial instruments.

Institutional 

Institutional provides global fi nancial services to government, 
corporate and institutional clients with a focus on solutions 
for clients with complex fi nancial needs, based on a deep 
understanding of their businesses and industries, with particular 
expertise in natural resources, agriculture and infrastructure. 
Institutional delivers transaction banking, specialised and 
relationship lending and markets solutions in Australia, New 
Zealand, Asia Pacifi c, Europe and America.

Net interest spread is the average interest rate received on interest 
earning assets less the average interest rate paid on interest bearing 
liabilities. Non-assessable interest income is grossed up to the 
equivalent before tax amount for the purpose of these calculations.

Net non-interest bearing items, which are referred to in the 
analysis of interest spread and net interest average margin, includes 
shareholders’ equity, impairment of loans and advances, deposits 
not bearing interest and other liabilities not bearing interest, off set 
by premises and equipment and other non-interest earning assets. 
Non-performing loans are included within interest bearing loans, 
advances and bills discounted.

Net tangible assets equals share capital and reserves attributable 
to shareholders of the Group less preference share capital and 
unamortised intangible assets (including goodwill and software). 

226

ANZ Annual Report 2011

New Zealand 

New Zealand comprises Retail, Commercial and Wealth segments, 
and Operations and Support which includes the central support 
functions (including Treasury funding).

  Retail

–  Provides a full range of banking services to personal customers 

under the ANZ and National Bank brands in New Zealand.

  Commercial

–  Commercial & Agri incorporates the ANZ and National Bank 

brands and provides fi nancial solutions through a relationship 
management model for medium-sized businesses, including 
agri-business, with a turnover of up to NZ$150 million. Asset 
Finance (including motor vehicle and equipment fi nance), 
operating leases and investment products are provided under 
the UDC brand.

–  Business Banking provides a full range of banking services 

to small enterprises, typically with turnover of less than NZ$5 
million.

  Wealth

–  Private Banking includes private banking operations under 

the ANZ and National Bank brands.

–  OnePath New Zealand (formerly ING NZ) manufactures and 
distributes investment and insurance products and provides 
related advice. It was formerly a joint venture between 
ANZ and ING whereby ANZ owned 49% of OnePath NZ 
and received proportional equity accounted earnings. ANZ 
acquired the remaining 51% interest to take full ownership 
during the 2010 fi nancial year.

Non-core items are disclosed separately in the income statement 
to remove volatility from the underlying business result, and include 
signifi cant items, and non-core income arising from the use of 
derivatives in economic hedges on fair value through profi t and loss.

Operating expenses exclude the provision for impairment of loans 
and advances charge. 

Operating income includes net interest and other operating income. 

Overseas includes the results of all operations outside Australia, 
except if New Zealand is separately shown.

Overseas Markets (also known as Asia Pacifi c, Europe & America) 
includes all operations outside of Australia and New Zealand. 

Return on asset ratio include net intra group assets.

Repo discount is a discount applicable on the repurchase by a central 
bank of an eligible security pursuant to a repurchase agreement.

Restructured items comprise of facilities in which the original 
contractual terms have been modifi ed for reasons related to the 
fi nancial diffi  culties of the customer. Restructuring may consists of 
reduction of interest, principal or other payments legally due or an 
extension in maturity materially beyond those typically off ered to 
new facilities with similar risk.

Revenue includes net interest income and other operating income.

Segment result represents profi t before income tax expense.

Segment revenue includes net interest income and other 
operating income.

Signifi cant items are items that have a substantial impact on profi t 
after tax, or the earnings used in the earnings per share calculation. 
Signifi cant items also do not arise in the normal course of business 
and are infrequent in nature. Divestments are typically defi ned as 
signifi cant items.

Sub-prime represents mortgages granted to borrowers with a poor 
or limited credit history. Sub-prime loans carry higher interest rates 
to compensate for potential losses from default.

Sub-standard assets are customers that have demonstrated some 
operational and fi nancial instability, with variablility and uncertainty 
in profi tability and liquidity projected to continue over the short and 
possibly medium term.

Total advances include gross loans and advances and acceptances 
less unearned income (for both as at and average volumes). Loans 
and advances classifi ed as available-for-sale are excluded from 
total advances.

Underlying profi t represents the directors’ assessment of the 
profi t for the ongoing business activities of the Group, and is based 
on guidelines published by the Australian Institute of Company 
Directors (AICD) and the Financial Services Institute of Australasia 
(FINSIA). ANZ applies this guidance by adjusting statutory profi t for 
non-core items that are not part of the normal ongoing operations 
of the Group including one-off  gains and losses, gains and losses 
on the sale of businesses, non-continuing businesses, timing 
diff erences on economic hedges, and acquisition related costs. The 
adjustments made in arriving at underlying earnings are included 
in statutory profi t, and are therefore subject to audit within the 
context of the Group statutory audit opinion. The external auditor 
has informed the Audit Committee that the adjustments are 
based on the guidelines released by the AICD and FINSIA, and 
consistent with prior periods.

 Glossary

227

ALPHABETICAL INDEX
NOTES TO THE FINANCIAL STATEMENTS
NOTES TO THE FINANCIAL STATEMENTS

Assets Charged as Security for Liabilities and 
  Collateral Accepted as Security for Assets  

Associates 

Available-for-sale Assets 

Average Balance Sheet and Related Interest 

Balance Sheet 

Bonds and Notes 

Capital Adequacy 

Capital Management  

Cash Flow Statement  

Chairman’s Report 

Chief Executive Offi  cer’s Report 

Commitments 

Compensation of Auditors 

Controlled Entities 

Corporate Governance Statement 

Credit Related Commitments, Guarantees, 
  Contingent Liabilities and Contingent Assets 

Critical Estimates and Judgements Used 

in Applying Accounting Policies 

Current Income Tax Expense 

Deposits and Other Borrowings 

Derivative Financial Instruments 

Directors’ Declaration 

Directors’ Report 

Dividends 

Due from Other Financial Institutions 

Earnings per Ordinary Share 

Employee Share and Option Plans 

Events Since the End of the Financial Year 

Exchange Rates 

Expenses 

Fair Value of Financial Assets and Financial Liabilities 

Fiduciary Activities  

Financial Information 

Financial Statements 

Financial Risk Management 

Five Year Summary 

Glossary 

Goodwill and Other Intangible Assets 

Impaired Financial Assets 

Income Statements 

Income Tax Liabilities 

Income 

Independent Auditor’s Report 

Interest Spreads and Net Interest Average Margins 

Interests in Joint Venture Entities 

Key Management Personnel Disclosures 

Life Insurance Business 

Liquid Assets 

Loan Capital 

Maturity Analysis of Assets and Liabilities 

Net Loans and Advances 

Non-controlling Interests 

Notes to the Cash Flow Statements 

Notes to the Financial Statements 

Other Assets 

Payables and Other Liabilities 

Premises and Equipment 

Provision for Credit Impairment 

Provisions 

Remuneration Report 

Reserves and Retained Earnings 

Review of Operations 

Securitisations 

Segment Analysis 

Share Capital 

Shareholder Information 

Shares in Controlled Entities and Associates 

Signifi cant Accounting Policies 

Statement of Changes in Equity 

Statement of Comprehensive Income 

Superannuation and Other Post Employment
  Benefi t Schemes 

Tax Assets 

Trading Securities 

Transactions with Other Related Parties 

141

184

119

216

88

130

212

138

89

6

8

186

108

183

46

187

103

109

128

113

209

10

110

112

111

196

208

208

107

167

185

212

86

142

84

225

126

121

86

129

106

210

217

184

200

203

112

131

177

120

137

181

92

127

129

127

121

130

15

136

65

185

178

134

220

124

92

90

87

191

125

112

203

228

ANZ Annual Report 2011

 
HANDY CONTACTS

SHARE REGISTRAR

OUR INTERNATIONAL PRESENCE

  Australia

  New Zealand

   Asia – Cambodia, China, Hong Kong, 
India, Indonesia, Japan, Korea, Laos, 
Malaysia, the Philippines, Singapore, 
Taiwan, Thailand, Vietnam

   Pacifi c – American Samoa, 
Cook Islands, East Timor, Fiji, 
Guam, Kiribati, New Caledonia, 
Papua New Guinea, Samoa, 
Solomon Islands, Tonga, Vanuatu

   Europe

  Middle East

  United Kingdom

  United States of America

INVESTOR RELATIONS

AUSTRALIA

Level 9, 833 Collins Street
Docklands VIC 3008 Australia
Telephone +61 3 8654 7682
Facsimile +61 3 8654 9977
Email: investor.relations@anz.com
Website: shareholder.anz.com

Group General Manager Investor 
Relations: Jill Craig

REGISTERED OFFICE

ANZ Centre Melbourne
Level 9, 833 Collins Street
Docklands VIC 3008 Australia
Telephone +61 3 9273 5555
Facsimile +61 3 8542 5252

Company Secretary: 
John Priestley

CORPORATE AFFAIRS / 
CORPORATE RESPONSIBILITY

Level 9, 833 Collins Street
Docklands VIC 3008 Australia
Telephone +61 3 8654 3276
Facsimile +61 3 8654 9911

Group General Manager 
Corporate Aff airs: Gerard Brown 

Computershare Investor Services Pty Ltd
GPO Box 2975 Melbourne
VIC 3001 Australia
Telephone 1800 11 33 99 (Within Australia)
+61 3 9415 4010 (International Callers)
Facsimile +61 3 9473 2500
anzshareregistry@computershare.com.au

NEW ZEALAND

Private Bag 92119 Auckland 1142
New Zealand
Telephone 0800 174 007
Facsimile +64 9 488 8787

UNITED KINGDOM

The Pavilions
Bridgwater Road Bristol BS99 6ZZ
United Kingdom
Telephone +44 870 702 0000
Facsimile +44 870 703 6101

UNITED STATES

The Bank of New York Mellon Corporation
Shareowner Services
BNY Mellon Shareowner Services
P.O. Box 358516
Pittsburgh, PA 15252-8516
Callers outside USA: +1-201-680-6825
Callers within USA: 1-888-269-2377

IMPORTANT DATES FOR SHAREHOLDERS*

DATE

2 MAY 2012

10 MAY 2012

16 MAY 2012

2 JULY 2012

25 OCTOBER 2012

8 NOVEMBER 2012

14 NOVEMBER 2012

19 DECEMBER 2012

19 DECEMBER 2012

EVENT

Interim Results Announcement

Interim Dividend Ex-Date

Interim Dividend Record Date

Interim Dividend Payment Date

Annual Results Announcement

Final Dividend Ex-Date

Final Dividend Record Date

Final Dividend Payment Date

Annual General Meeting

*  If there are any changes to these dates, the Australian Securities Exchange 

will be notifi ed accordingly.

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anz.com

Australia and New Zealand Banking Group Limited
ABN 11 005 357 522