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Australia and New Zealand Banking Group

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FY2014 Annual Report · Australia and New Zealand Banking Group
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2014 ANNUAL REPORT

Australia and New Zealand Banking Group Limited ABN 11 005 357 522

This Annual Report (Report) has been prepared for Australia and New Zealand Banking Group Limited (“the Company”)  
together with its subsidiaries which are variously described as: ”ANZ”, “Group”, “ANZ Group”, “the Bank”, “us”, “we” or “our”.

ANZ ANNUAL REPORT 2014

ANZ IS EXECUTING A FOCUSED STRATEGY  
TO BUILD THE BEST CONNECTED, MOST RESPECTED 
BANK ACROSS THE ASIA PACIFIC REGION

WHO WE ARE AND HOW WE OPERATE

ANZ’s history of expansion and growth stretches over 175 years. We have a strong franchise 
in Retail, Commercial and Institutional banking in our home markets of Australia and 
New Zealand and we have been operating in Asia Pacific for more than 30 years.

Today, ANZ operates in 33 countries globally. We are the third largest bank in Australia, the 
largest banking group in New Zealand and the Pacific, and among the top 20 banks in the world.

ANZ is building the best connected, most respected bank 
across the Asia Pacific region. The strategy has three key 
elements – strong domestic markets, profitable Asian 
growth and an enterprise wide approach to operations 
and technology. 

Our strategy is based on the belief that the future of our 
home markets of Australia and New Zealand are increasingly 
linked to the fast growing region of Asia through trade, 
capital and wealth flows. We also believe that people 
want a bank that understands their specific needs, and 
increasingly can meet these needs in more than one market 
through a variety of means. 

ANZ is particularly focused on the significant organic growth 
opportunities which exist within the Asia Pacific region and our 
distinctive Asia Pacific footprint sees us uniquely positioned to 
meet the needs of customers who are dependent on regional 
capital, trade and wealth flows.

By building a ‘super-regional’ bank, ANZ can better serve our 
customers and achieve superior financial returns over the 
longer term.

ANZ’s aspiration is to have 25 to 30% of ANZ Group profit after 
tax (including network revenues) sourced from Asia Pacific, 
Europe and America, by 2017. ANZ has made good progress 
towards this goal. 

Achievements and progress during 2014

We are building stronger positions in our home markets 
of Australia and New Zealand, led by productivity 
and market share gains in Retail and Commercial and 
improved penetration of Wealth products into our existing 
customer base.

In International and Institutional Banking (IIB), profit from Asia 
increased 25% and revenue 10%. Revenue has consistently 
grown at double digit rates with a cumulative annual growth 
rate over the last 5 years of 23%. The Division’s revenue mix 
has diversified substantially over the past five years with more 
significant contributions emerging from more capital efficient 
products like Foreign Exchange, Trade and Cash Management 
and Debt Capital Markets.

Our Operations and Technology functions are helping ANZ build 
economies of scale, increase our speed to market and strengthen 
the operating risk control environment for the business. 
The Group’s regional delivery centres provide full service regional 
coverage across our operating time zones helping to drive lower 
unit costs, improve quality and lower risk. 

Our business risk profile improved, with a continuing shift to 
investment-grade clients and shorter tenor Trade Finance, 
and greater earnings diversification across products and 
geographies. Combined with a benign risk environment, these 
improvements saw a further fall in provision charges and the 
loan loss rate across the bank.

Finally, we focused on strengthening management depth and 
the alignment between business, operations, technology and 
enablement.

We are committed to delivering above-peer earnings growth 
with strong capital and expense disciplines, targeting further 
productivity improvements over the next three years while 
increasing return on equity from current levels.

This will be achieved by strengthening our position in Australia 
and New Zealand, growing in Asia and sharing common 
technology, processes, products and services that are designed 
with our customers in mind.

ANZ ANNUAL REPORT 2014 

  1

2

CONTENTS

Section 1

Financial Highlights 

Chairman’s Report 

Chief Executive Officer’s Report 

Directors’ Report 

   – Operating and Financial Review 

   – Remuneration Report 

Corporate Governance 

Section 2

Financial Statements 

Notes to the Financial Statements 

Directors’ Declaration and  
Responsibility Statement 

Independent Auditor’s Report 

5

6

7

8

12

28

57

77

84

193

194

ANZ ANNUAL REPORT 2014

Section 3

Five Year Summary 

Principal Risks and Uncertainties 

Supplementary Information 

Shareholder Information 

Glossary of Financial Terms 

Alphabetical Index 

196

197

206

208

214

216

CONTENTS  

  3

ANZ ANNUAL REPORT 2014SECTION 1

Financial Highlights 

Chairman’s Report 

Chief Executive Officer’s Report 

Directors’ Report 

   – Operating and Financial Review 

   – Remuneration Report 

Corporate Governance 

5

6

7

8

12

28

57

4

FINANCIAL HIGHLIGHTS 

Profitability 

Profit attributable to shareholders of the Company ($m)
Cash profit1 ($m)

Return on:
  Average ordinary shareholders’ equity2
  Average ordinary shareholders’ equity (cash basis)1,2
  Average assets
Net interest margin
Cash profit per average FTE ($)1

Efficiency ratios

Operating expenses to operating income 
Operating expenses to average assets
Operating expenses to operating income (cash basis)1
Operating expenses to average assets (cash basis)1

Credit impairment provisioning 

Individual credit impairment charge ($m) 
Collective credit impairment charge/(release) ($m) 

Total credit impairment charge ($m) 
Individual credit impairment charge as a % of average net loans and advances 
Total credit impairment charge as a % of average net loans and advances 

Ordinary share dividends

Interim – 100% franked (cents)
Final – 100% franked (cents)

Total dividend (cents)
Ordinary share dividend payout ratio3
Cash ordinary share dividend payout ratio1,3 

Preference share dividend ($m)

Dividend paid4

ANZ ANNUAL REPORT 2014

2014

2013

7,271
7,117

6,310
6,492

15.8%
15.4%
0.97%
2.13%
142,064

15.0%
15.3%
0.93%
2.22%
132,347

43.7%
1.17%
44.7%
1.17%

1,141
(155)

986
0.22%
0.19%

83
95

178
67.4%
68.9%

44.6%
1.22%
44.9%
1.22%

1,158
30

1,188
0.25%
0.26%

73
91

164
71.4%
69.4%

6

6

1  Statutory profit has been adjusted to exclude non-core items to arrive at cash profit, and has been provided to assist readers to understand the results for the ongoing business activities of the 

Group. The adjustments made in arriving at cash profit are included in statutory profit which is subject to audit within the context of the Group statutory audit opinion. Cash profit is not audited 
by the external auditor, however the external auditor has informed the Audit Committee that the adjustments have been determined on a consistent basis across each period presented. Refer 
to page 15 and pages 206 to 207 for analysis of the adjustments between statutory profit and cash profit.

2  Average ordinary shareholders’ equity excludes non-controlling interests and preference shares.
3  The 2014 dividend payout ratio is calculated using the March 2014 interim and the proposed September 2014 final dividend. The 2013 dividend payout ratio is calculated using the March 2013 

interim and September 2013 final dividend. 

4  Represents dividends paid on Euro Trust Securities issued on 13 December 2004.

FINANCIAL HIGHLIGHTS  

  5

ANZ ANNUAL REPORT 2014ANZ ANNUAL REPORT 2014CHAIRMAN’S REPORT 
A MESSAGE FROM DAVID GONSKI

I AM PLEASED TO REPORT THAT ANZ’S STATUTORY PROFIT AFTER TAX FOR THE 2014  
FINANCIAL YEAR WAS $7.3 BILLION UP 15%. EXCLUDING NON-CORE ITEMS, CASH PROFIT  
WAS $7.1 BILLION UP 10%.

Corporate Sustainability

ANZ has an important role to play within the communities in 
which we operate. Our longstanding investment in building 
the money management skills and savings capabilities of 
people across our region is an integral part of ANZ’s Corporate 
Sustainability Framework. 

More than 294,000 people have participated in our flagship financial 
literacy program MoneyMinded since 2003 and this year we extended 
the reach of this program by launching MoneyMinded online. 
We have also made banking more accessible in rural and remote 
areas of the Pacific, with our mobile banking application goMoney.

At a time when governments around the world are examining 
the most effective ways to mitigate climate change, some of our 
stakeholders view our financing of fossil fuel industries as a key risk. 
While ANZ is not a major emitter of greenhouse gases, many of our 
large corporate customers are and we are therefore committed to 
supporting our customers to transition to a lower-carbon economy. 
I would encourage shareholders to read our forthcoming Corporate 
Sustainability Review in which we outline our position on climate 
change and our response to these issues in more detail.

Outlook

We expect 2015 to present similar opportunities for ANZ to those 
in 2014 with a continuation of a stable credit environment.

In Australia and New Zealand the consumer sector remains relatively 
buoyant and we expect a gradual transition to business-led growth. 
Asia’s economies are set to maintain their position as the world’s best 
performing region.

We believe the environment, ANZ’s strategy and the strength of its 
customer franchise mean the bank is well positioned to maintain its 
momentum and to deliver growth and value to shareholders over the 
medium term.

David M Gonski, AC 
Chairman

The final dividend of 95 cents was up 14% on the Interim Dividend 
bringing the total dividend for the year to 178 cents per share 
fully franked, an increase of 9%. This will see us pay out a record 
$4.9 billion to shareholders for this year.

ANZ remains strongly capitalised and the quality of our balance 
sheet continues to improve. Our common equity tier one capital ratio 
ended the year at 8.8%, well positioned ahead of the new capital 
levels currently required of Domestic Systemically Important Banks.

Regulation

The Financial System Inquiry in Australia has created a vigorous 
discussion about regulation and in particular about capital and loss 
absorbency. Significant steps have already been taken to strengthen 
banking since the global financial crisis and this has built on what 
was already a very sound, well regulated and well supervised financial 
system in Australia.

While outcomes from the inquiry are not yet clear, we believe 
recommendations that combine strong regulatory and supervisory 
frameworks and market-based disciplines will deliver the best 
balance between financial stability and economic efficiency. 

Everyone benefits from a well-capitalised, well-managed banking 
system – consumers, shareholders and taxpayers. There is however a 
real cost to the economy of regulation and policy settings that are too 
conservative and it is not in Australia’s best interests for the financial 
system to become globally uncompetitive.

Board Changes

Two long standing directors David Meiklejohn and Greg Clark 
retired at the Annual General Meeting in December 2013 as part of a 
succession plan that previously saw Paula Dwyer and Graeme Liebelt 
join the board. Both David and Greg gave significant service to ANZ 
over many years and I thank them for their contribution. 

I was pleased to re-join the ANZ board this year, and to succeed 
John Morshel as your Chairman in May. John made an enormous 
contribution to ANZ as a director and as Chairman and, on behalf of 
shareholders and all at ANZ, I thank him for his outstanding service.

We also made two other appointments to the board as part of our 
succession and renewal process. John (JT) Macfarlane, a former 
corporate banker, joined the board following Peter Hay’s retirement. 
Ilana Atlas, an experienced company director and banking executive, 
also joined the board following Alison Watkins’ decision to step down 
after accepting a new executive role.

Both Peter and Alison made significant contributions to our board 
and to ANZ, and I also thank them for their service.

6

ANZ ANNUAL REPORT 2014

CHIEF EXECUTIVE OFFICER’S REPORT 
A MESSAGE FROM MICHAEL SMITH

ANZ’S PERFORMANCE IN 2014 DEMONSTRATES CONSISTENT EXECUTION OF OUR SUPER REGIONAL 
STRATEGY WITH STRONG GROWTH IN AUSTRALIA, NEW ZEALAND AND ASIA PACIFIC. 

This is continuing to create a better bank for customers – whether 
big, small, retail or corporate – and a better bank for shareholders.

Corporate Sustainability

In the six years since the Global Financial Crisis, we have transformed 
ANZ into a bank that’s more customer focused, more regionally 
diversified, more efficient and more sustainable.

Stronger in Australia and New Zealand

We have strengthened our position in our major domestic markets in 
Australia and New Zealand through consistent market share gains.

A key measure of our success continues to be our growth in customer 
numbers. During 2014 we have added 106,000 net new customers 
across Retail and Commercial in Australia. We have also achieved the 
number two position in retail customer satisfaction in Australia1 and 
in New Zealand our brand consideration is at an historic high.

We are also investing heavily in growth in Australia and New Zealand. 
This includes digital and mobile transformation, the broader Banking 
on Australia program and our New Zealand transformation program.

High Quality Growth in Asia

We have invested strongly in our business in Asia Pacific through 
profitable expansion of an integrated network that connects 
customers with Asia’s faster growing regional capital, trade and 
wealth flows.

This has established a unique competitive position in Asia, and that 
business is now at a stage of maturity where it can deliver both high 
quality growth and improved returns. 

Our regional connectivity is delivering significant outcomes for our 
customers. We are gaining a greater share of our clients’ financial 
institutions wallet and growing the number of multi-country clients. 
Once again we were ranked in the top four corporate banks in Asia 
by Greenwich Associates.2 

Productivity

We now have a well-established enterprise approach to delivering 
more control and greater efficiency through standardised processes 
and systems, consolidating like teams, more straight-through 
processing and more convenient online self-service.

This has seen us deliver double digit productivity growth in operations 
and a more consistent, higher quality customer experience. This saw 
the ANZ’s cost to income ratio fall to 44.7% during 2014.

1  Roy Morgan Research. Base: ANZ Main Financial Institution Customers, aged 14+ based on 

6 months to September for each year.

2  Top 4 Corporate bank in Asia (as recognised by Greenwich Associates 2013 Asia Large 

Corporate Banking Study).

Each year we set public sustainability targets which reflect the 
commitments made in our Corporate Sustainability Framework 
and support the delivery of our business strategy. We have three 
sustainability priority areas: sustainable development, diversity and 
inclusion and financial inclusion and capability.

We have made good progress against the majority of our 2014 
sustainability targets. Some targets however, such as representation 
of women in management, remain a challenge. In the coming year 
we are focusing on a range of initiatives to support our commitment 
to achieve greater gender balance, including increasing opportunities 
for flexible working.

Sustainability will continue to be a key focus as we drive performance 
improvements across the business to ensure we are effectively 
managing our most material social and environmental opportunities 
and risks. 

Reaching a tipping point

We continue to operate in a tough, highly competitive environment 
where banking faces a number of challenges. There are also big 
shifts redefining the global economy and customer expectations are 
changing as they embrace the convenience of digital and mobile 
financial solutions. We have to be ahead of the curve by ensuring 
ANZ is future-ready in every part of our business.

I believe however we are now at a tipping point where our strategy, 
the transformation of our business since the financial crisis and the 
energy of our people can create an even more successful future 
for ANZ. 

Michael Smith, OBE 
Chief Executive Officer

CHAIRMAN’S REPORT AND CHIEF EXECUTIVE OFFICER’S REPORT  

  7

ANZ ANNUAL REPORT 2014ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT

THE DIRECTORS PRESENT THEIR REPORT TOGETHER WITH THE FINANCIAL STATEMENTS OF THE 
CONSOLIDATED ENTITY (THE GROUP), BEING AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED 
(THE COMPANY) AND ITS CONTROLLED ENTITIES, FOR THE YEAR ENDED 30 SEPTEMBER 2014 AND THE 
INDEPENDENT AUDITOR’S REPORT THEREON. THE INFORMATION IS PROVIDED IN CONFORMITY WITH 
THE CORPORATIONS ACT 2001.

Principal Activities

Dividends

The Group provides a broad range of banking and financial 
products and services to retail, small business, corporate and 
institutional clients.

The Directors propose that a fully franked final dividend of 95 cents 
per fully paid ANZ ordinary share will be paid on 16 December 2014. 
The proposed payment amounts to approximately $2,619 million.1

During the financial year, the following fully franked dividends were 
paid on fully paid ANZ ordinary shares:

Type

Cents 
per share

Dividend amount
$m1

Final 2013 

Interim 2014

91

83

2,497

2,278

Date of payment

16 December 2013 

1 July 2014

The 2014 interim dividend of 83 cents together with the proposed 
2014 final dividend of 95 cents brings total dividends in relation 
to the year ended 30 September 2014 to 178 cents per fully paid 
ANZ ordinary share fully franked. New Zealand imputation credits 
of NZ 10 cents per fully paid ANZ ordinary share were attached 
in respect of both the 2013 final dividend and 2014 interim 
dividend and it is proposed that New Zealand imputation credits 
of NZ 12 cents per fully paid ANZ ordinary share will be attached 
in respect of the proposed 2014 final dividend.

Further details on dividends provided for or paid during the year 
ended 30 September 2014 on ANZ’s ordinary and preference shares 
are set out in notes 7, 26, 27 and 28 to the financial statements.

Operating and Financial Review 

A review of the Group during the financial year and the results of 
those operations, including an assessment of the financial position 
and business strategies of the Group, is contained in the Chairman’s 
Report, the Chief Executive Officer’s Report and the Operating 
and Financial Review section of this Directors’ Report in this 
Annual Report.

Events since the end of the Financial Year

There were no significant events from 30 September 2014 to the 
date of this report.

1  Amounts are before bonus option plan adjustments.

Geographically, operations span Australia, New Zealand, a number 
of countries in the Asia Pacific region, the United Kingdom and 
the United States (US). At 30 September 2014, the Group had 
1,220 branches and other points of representation excluding 
Automatic Teller Machines (ATMs).

The Group operates on a divisional structure with Australia, 
International and Institutional Banking (IIB), New Zealand and Global 
Wealth being the major operating divisions.

Results

Consolidated profit after income tax attributable to shareholders of the 
Company was $7,271 million, an increase of 15% over the prior year.

Operating income growth of $1,532 million (8%) was primarily driven 
by higher net interest income following a 12% increase in average 
interest earning assets, partially offset by a 9 basis point decline in net 
interest margin. Operating expenses increased $503 million (6%).

The credit impairment charge decreased by $202 million (17%), with 
credit quality improvements notably across the New Zealand and 
IIB divisions.

Balance sheet growth was strong with total assets increasing by 
$69.1 billion (10%) and total liabilities increasing by $65.4 billion 
(10%). Movements within the major components include:
 } Net loans and advances increased by $38.5 billion (8%) primarily 

driven by sustained above system housing lending growth 
of $16.3 billion (6%) in the Australia division and growth of 
$18.4 billion (15%) in IIB, mainly in Global Loans.

 } Growth in customer deposits of $34.9 billion (9%) comprised 

growth in Australia of $8.7 billion (6%), growth in IIB of $19.6 billion 
(12%) driven by strong momentum in Asia Pacific, Europe 
and America (APEA) and strong customer deposit growth in 
New Zealand of $4.9 billion (10%), mainly in Retail and Small 
Business Banking.

Further details are contained in the Operating and Financial 
Review section of this Directors’ Report on pages 12 to 27 in this 
Annual Report.

State of Affairs

In the Directors’ opinion there have been no significant changes 
in the state of affairs of the Group during the financial year.

Further review of matters affecting the Group’s state of affairs is 
also contained in the Operating and Financial Review section of this 
Directors’ Report on pages 12 to 27 in this Annual Report.

8

ANZ ANNUAL REPORT 2014

Future Developments 

Details of likely developments in the operations of the Group and its 
prospects in future financial years are contained in the Chairman’s 
Report, the Chief Executive Officer’s Report and the Operating and 
Financial Review section of this Directors’ Report in this Annual Report.

Environmental Regulation

ANZ recognises the expectations of its stakeholders – customers, 
shareholders, staff and the community – to operate in a way that 
mitigates its environmental impact. It sets and reports against public 
targets regarding its environmental performance.

In Australia, ANZ meets the requirements of the National Greenhouse 
and Energy Reporting Act 2007 (Cth), which imposes reporting 
obligations where energy production, use or greenhouse gas 
emissions trigger specified thresholds. Prior to its repeal with effect 
from 29 June 2014, ANZ also complied with the Energy Efficiency 
Opportunities Act 2006 (Cth), which imposed an obligation to identify 
energy efficiency opportunities and report on progress towards 
achieving them.

ANZ holds a licence under the Water Act 1989 (Vic), allowing it 
to extract water from the Yarra River for thermal regulation of its 
Melbourne Head-Office building. The licence specifies daily and 
annual limits for the extraction of water from the Yarra River with 
which ANZ fully complies. The extraction of river water reduces 
reliance on the high-quality potable water supply and is one of 
several environmental initiatives that ANZ has introduced at its 
Melbourne Head-Office building.

The Group does not believe that its operations are subject to any 
particular and significant environmental regulation under a law 
of the Commonwealth of Australia or of an Australian State or 
Territory. It may become subject to environmental regulation 
as a result of its lending activities in the ordinary course of 
business and has developed policies to identify and manage 
such environmental matters.

Having made due enquiry, and to the best of ANZ’s knowledge, 
no entity of the Group has incurred any material environmental 
liability during the year. 

Further details of ANZ’s environmental performance, including 
progress against its targets and details of its emissions profile, are 
available on anz.com > About us > Corporate Responsibility.

Directors’ Qualifications, Experience and 
Special Responsibilities

At the date of this report, the Board comprises seven Non-Executive 
Directors who have a diversity of business and community experience 
and one Executive Director, the Chief Executive Officer, who has 
extensive banking experience. The names of Directors and details of 
their skills, qualifications, experience and when they were appointed 
to the Board are contained on pages 58 to 60 of this Annual Report.

Details of the number of Board and Board Committee meetings held 
during the year, Directors’ attendance at those meetings and details 
of Directors’ special responsibilities, and details of Directors who 
retired during the 2013/14 financial year are shown on pages 67 to 70 
of this Annual Report.

Details of directorships of other listed companies held by each 
current Director in the three years prior to the end of the 2014 
financial year are listed on pages 58 to 60.

Company Secretaries’ Qualifications 
and Experience

Currently there are two people appointed as Company Secretaries 
of the Company. Details of their roles are contained on page 65. 
Their qualifications and experience are as follows:

 } Bob Santamaria, BCom, LLB (Hons) Group General Counsel.
Mr Santamaria joined ANZ in 2007. He had previously been 
a Partner at the law firm Allens Arthur Robinson since 1987. 
He was Executive Partner Corporate, responsible for client liaison 
with some of Allens Arthur Robinson’s largest corporate clients. 
Mr Santamaria brings to ANZ a strong background in leadership 
of a major law firm, together with significant experience in 
securities, mergers and acquisitions. He holds a Bachelor of 
Commerce and Bachelor of Laws (Honours) from the University 
of Melbourne. He is also an Affiliate of the Governance Institute 
of Australia.

 } John Priestley, BEc, LLB, FGIA Company Secretary.

Mr Priestley, a qualified lawyer, joined ANZ in 2004. Prior to 
joining ANZ, he had a long career with Mayne Group and held 
positions which included responsibility for the legal, company 
secretarial, compliance and insurance functions. He is a Fellow 
of the Governance Institute of Australia and also a member 
of the Governance Institute of Australia’s National Legislation 
Review Committee.

DIRECTORS’ REPORT  

  9

ANZ ANNUAL REPORT 2014ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

Non-audit Services

The Group’s Stakeholder Engagement Model for Relationship 
with the External Auditor (which incorporates requirements of the 
Corporations Act 2001 and international best practice) states that 
the external auditor may not provide services that are perceived 
to be in conflict with the role of the external auditor. These include 
consulting advice and sub-contracting of operational activities 
normally undertaken by management, and engagements where the 
external auditor may ultimately be required to express an opinion 
on its own work.

Specifically the Stakeholder Engagement Model:
 } limits the non-audit services that may be provided;
 } requires that audit, audit-related and permitted non-audit services 
must be pre-approved by the Audit Committee, or pre-approved 
by the Chairman of the Audit Committee (or up to a specified 
amount by a limited number of authorised senior members of 
management) and notified to the Audit Committee; and
 } requires that the external auditor does not commence an 
engagement for the Group until the Group has confirmed 
that the engagement has been pre-approved.

Further details about the Stakeholder Engagement Model can be 
found in the Corporate Governance Statement on pages 70 to 71. 

The Audit Committee has reviewed the non-audit services provided 
by the external auditor (KPMG) for 2014, and has confirmed that 
the provision of non-audit services for 2014 is consistent with the 
Stakeholder Engagement Model and compatible with the general 
standard of independence for external auditors imposed by the 
Corporations Act 2001. This has been formally advised by the Audit 
Committee to the Board of Directors.

The external auditor has confirmed to the Audit Committee that 
it has:
 } implemented procedures to ensure it complies with independence 

rules both in Australia and the United States (US); and

 } complied with domestic policies and regulations, together with 
the regulatory requirements of the US Securities and Exchange 
Commission, and ANZ’s policy regarding the provision of non-audit 
services by the external auditor. 

The non-audit services supplied to the Group by the Group’s external 
auditor, KPMG, or by another person or firm on KPMG’s behalf, and 
the amount paid or payable by the Group by type of non-audit 
service during the year ended 30 September 2014 are as follows:

 Amount paid/payable 
$’000’s

Non-audit services

Branch optimisation analysis

Industry benchmarking for Group Technology

Review data migration approach

Development of market risk training material

Review of accounts for divestment purposes

Industry benchmarking for Global Wealth

Perform data analytical procedures on commissions

Review of internal regulatory framework policies 
submitted to the UK, US and Indian regulators

Review operational risk management scenario 
analysis process

Accounting advice for Wealth Australia

Review analysis tool developed by Wealth Australia

Assistance with review of IT controls of ANZ’s 
vendors in Vietnam

Regulatory services related to the UK regulator

Review terminal stocktake as part of the sale of 
EFTPOS New Zealand Limited

Assistance with regulatory registration processes 
in Taiwan

2014

383

109

86

22

16

14

4

–

–

–

–

–

–

–

–

2013

–

–

–

–

53

26

–

324

77

22

20

13

13

8

7

Total 

634

563

Further details on the compensation paid to KPMG is provided 
in note 5 to the financial statements including details of 
audit-related services provided during the year of $4.361 million 
(2013: $3.879 million).

For the reasons set out above, the Directors are satisfied that the 
provision of non-audit services by the external auditor during 
the year ended 30 September 2014 is compatible with the general 
standard of independence for external auditors imposed by the 
Corporations Act 2001.

Chief Executive Officer/Chief Financial 
Officer Declaration

The Chief Executive Officer and the Chief Financial Officer have 
given the declarations to the Board concerning the Group’s financial 
statements and other matters as required under section 295A(2) 
of the Corporations Act 2001 and Recommendation 7.3 of the 
ASX Corporate Governance Principles and Recommendations.

10

Directors’ and Officers’ Indemnity
The Company’s Constitution (Rule 11.1) permits the Company to 
indemnify any officer or employee of the Company against liabilities 
(so far as may be permitted under applicable law) incurred as such 
an officer or employee. It is the Company’s policy that its employees 
should be protected from any liability they incur as a result of acting 
in the course of their employment, subject to appropriate conditions. 

Under the policy, the Company will indemnify employees and former 
employees against any liability they incur to any third party as a result 
of acting in the course of their employment with the Company or a 
subsidiary of the Company and extends to liability incurred as a result 
of their appointment/nomination by or at the request of the Group as 
an officer or employee of another corporation or body or as trustee. 

The indemnity is subject to applicable law and in addition will not 
apply to liability arising from:
 } serious misconduct, gross negligence or lack of good faith;
 } illegal, dishonest or fraudulent conduct; or
 } material non-compliance with the Company’s policies, processes 

or discretions.

The Company has entered into Indemnity Deeds with each of 
its Directors, with certain secretaries and former Directors of the 
Company, and with certain employees and other individuals who 
act as directors or officers of related bodies corporate or of another 
company. To the extent permitted by law, the Company indemnifies 
the individual for all liabilities, including costs, damages and expenses 
incurred in their capacity as an officer of the company to which they 
have been appointed.

The Company has indemnified the trustees and former trustees of 
certain of the Company’s superannuation funds and directors, former 
directors, officers and former officers of trustees of various Company 
sponsored superannuation schemes in Australia. Under the relevant 
Deeds of Indemnity, the Company must indemnify each indemnified 
person if the assets of the relevant fund are insufficient to cover any 
loss, damage, liability or cost incurred by the indemnified person 
in connection with the fund, being loss, damage, liability or costs 
for which the indemnified person would have been entitled to be 
indemnified out of the assets of the fund in accordance with the 
trust deed and the Superannuation Industry (Supervision) Act 1993. 
This indemnity survives the termination of the fund. Some of the 
indemnified persons are or were Directors or executive officers of 
the Company.

The Company has also indemnified certain employees of the 
Company, being trustees and administrators of a trust, from and 
against any loss, damage, liability, tax, penalty, expense or claim of 
any kind or nature arising out of or in connection with the creation, 
operation or dissolution of the trust or any act or omission performed 
or omitted by them in good faith and in a manner that they 
reasonably believed to be within the scope of the authority conferred 
by the trust. 

Except for the above, neither the Company nor any related body 
corporate of the Company has indemnified or made an agreement 
to indemnify any person who is or has been an officer or auditor of 
the Company against liabilities incurred as an officer or auditor of 
the Company.

During the financial year, the Company has paid premiums for 
insurance for the benefit of the directors and employees of 
the Company and related bodies corporate of the Company. 
In accordance with common commercial practice, the insurance 
prohibits disclosure of the nature of the liability insured against 
and the amount of the premium.

Rounding of Amounts
The Company is a company of the kind referred to in Australian 
Securities and Investments Commission class order 98/100 (as 
amended) pursuant to section 341(1) of the Corporations Act 2001.

As a result, amounts in this Directors’ Report and the accompanying 
financial statements have been rounded to the nearest million dollars 
except where otherwise indicated.

Key Management Personnel and Employee 
Share and Option Plans
Details of equity holdings of Non-Executive Directors, the Chief 
Executive Officer and Disclosed Executives during the 2014 
financial year and as at the date of this report are detailed in the 
Remuneration Report.

Details of options/rights issued over shares granted to the Chief 
Executive Officer and Disclosed Executives during the 2014 financial year 
and as at the date of this report are detailed in the Remuneration Report.

Details of options/rights issued over shares granted to employees 
during the 2014 financial year and on issue as at the date of this 
report are detailed in note 45 of the 2014 financial statements.

Details of shares issued as a result of the exercise during the 2014 
financial year of options/rights granted to employees are detailed in 
note 45 of the 2014 financial statements.

Other details about the share options/rights issued, including any 
rights to participate in any share issues of the Company, are set out 
in note 45 of the 2014 financial statements. No person entitled to 
exercise any option/right has or had, by virtue of an option/right, a 
right to participate in any share issue of any other body corporate. 

The names of all persons who currently hold options/rights are entered 
in the register kept by the Company pursuant to section 170 of the 
Corporations Act 2001. This register may be inspected free of charge.

Lead Auditor’s Independence Declaration

The lead auditor’s independence declaration given under section 
307C of the Corporations Act is set out below and forms part of this 
Directors’ Report for the year ended 30 September 2014. 

THE AUDITOR’S INDEPENDENCE DECLARATION
Lead Auditor’s Independence Declaration under Section 307C of the 
Corporations Act 2001 

To: the Directors of Australia and New Zealand Banking Group Limited

I declare that, to the best of my knowledge and belief, in relation to the 
audit for the financial year ended 30 September 2014, there have been: 
(i)  no contraventions of the auditor independence requirements as 
set out in the Corporations Act 2001 in relation to the audit; and
(ii)  no contraventions of any applicable code of professional conduct 

in relation to the audit.

KPMG 

Andrew Yates 
Partner 
Melbourne
5 November 2014

DIRECTORS’ REPORT  

  11

ANZ ANNUAL REPORT 2014 
 
 
DIRECTORS’ REPORT (continued)

OPERATING AND FINANCIAL REVIEW 

This Operating and Financial Review has been prepared in 
accordance with section 299A of the Corporations Act 2001 and 
Australian Securities and Investments Commission (ASIC) Regulatory 
Guide 247: Effective disclosure in an operating and financial review. 
It sets out information that allows shareholders to assess the Group’s 
operations, financial position, business strategies and prospects for 
future financial years. This information complements and provides 
context to the financial report.

Operations of the Group 

OVERVIEW

ANZ provides a broad range of banking and financial products and 
services to retail, high net worth, small business, corporate and 
commercial and institutional customers. It conducts its operations 
primarily in Australia, New Zealand and the Asia Pacific region. 
ANZ also operates in a number of other countries including the 
United Kingdom and the United States.

BUSINESS MODEL 

ANZ’s business model primarily consists of raising funds through 
customer deposits and the wholesale debt markets and lending 
those funds to customers. In addition, the Group earns revenue 
from the Global Wealth business through the provision of insurance, 
superannuation and funds management services, and our Global 
Markets business from sales, trading and risk management activities.

Our primary lending activities are personal lending covering 
residential home loans, credit cards and overdrafts, and lending 
to corporate and institutional customers.

Our income is derived from a number of sources, primarily:
 } Net interest income – represents the difference between the 
interest income the Group earns on its lending activities, less 
interest paid on customer deposits and our wholesale funding;
 } Net fee and commission income – represents fee income earned 

on lending and non-lending related financial products and services, 
including income from sales, trading and risk management 
activities in our Global Markets business; and

 } Net funds management and insurance income – represents 

income earned from the provision of investment, insurance and 
superannuation solutions.

PRINCIPAL ACTIVITIES OF SEGMENTS 

The Group operates on a divisional structure with Australia, 
International and Institutional Banking (IIB), New Zealand, and Global 
Wealth being the operating divisions. The IIB and Global Wealth 
divisions are co-ordinated globally. Global Technology, Services 
& Operations (GTSO) and Group Centre provide global enablement 
capability to these operating divisions.

During the year, operations, technology, property and certain 
enablement functions supporting the operating divisions (including 
human resources, risk, finance and legal) were transferred from the 
operating divisions to GTSO. This change aligns with our strategy 
of building on common infrastructure with an enterprise focus.

Australia
The Australia division comprises the Retail and Corporate and 
Commercial Banking (C&CB) business units. Retail includes Home 
Loans, Cards and Payments, and Deposits. C&CB includes Corporate 
Banking, Regional Business Banking, Business Banking, Small Business 
Banking and Esanda.

International and Institutional Banking (IIB)
The IIB division comprises Global Products servicing Global Banking 
and International Banking customers across three major product sets 
(Global Transaction Banking, Global Loans and Global Markets), Retail 
Asia Pacific focusing on affluent and emerging affluent customers 
across 21 countries and Asia Partnerships.

New Zealand
The New Zealand division comprises Retail and Commercial 
business units. Retail includes Home Loans and Cards and Payments 
to personal customers in New Zealand. Commercial comprises Small 
Business Banking and Commercial and Agri.

Global Wealth
The Global Wealth division comprises Funds Management, Insurance 
and Private Wealth business units that provide investment, 
superannuation, pension, insurance and private banking solutions 
to customers across Australia, New Zealand and Asia.

Global Technology, Services & Operations and Group Centre
GTSO and Group Centre provide support to the operating divisions, 
including technology, operations, shared services, property, risk 
management, financial management, strategy, marketing, human 
resources and corporate affairs. The Group Centre also includes 
Group Treasury and Shareholder Functions. 

12

ANZ ANNUAL REPORT 2014

THE GROUP’S STRATEGIC PRIORITIES AND OUTLOOK

SUPER REGIONAL STRATEGY
To become the best connected and most respected bank across the Asia Pacific region

Strengthen our position in 
Australia and New Zealand

Grow in Asia, focused on 
corporate and financial 
institutions, supported by our 
Asia retail branch network

Share common technology, 
processes, products and services 
that are designed with our 
customers in mind, and to reduce 
costs, complexity and risk

Manage risk, balance sheet and capital to drive superior return for shareholders.
Develop the best connected and most respected people in banking.

ANZ is executing a focused strategy to build the best connected, 
most respected bank across the Asia Pacific region, and in doing 
so provide shareholders with above-peer earnings growth.

The strategy has three key elements – strong domestic markets, 
profitable Asian growth and an enterprise wide approach to 
operations and technology. ANZ is particularly focused on the 
significant organic growth opportunities which exist within the 
Asia Pacific region and our distinctive Asia Pacific footprint sees 
us uniquely positioned to meet the needs of customers who are 
dependent on regional capital, trade and wealth flows.

This year, our differentiated strategy delivered a 10% increase in cash 
profit1 to $7.1 billion, with a Return on Equity (ROE) of 15.4%, earnings 
per share of 260.3 cents and a fully-franked dividend of 178 cents per 
share. Our Common Equity Tier 1 (CET 1) ratio strengthened to 8.8% 
at the end of September. After adjusting for foreign exchange2 (FX)
the result was driven by 5% revenue growth, 3% expense growth, and 
an 18% reduction in provisions. Total shareholder returns for the year 
were 5.9% and revenue sourced from the Asia, Pacific, Europe and 
Americas (APEA) region was 24% of total Group revenue. 

While ANZ is continuing to pursue growth aspirations in the region, 
we have a clear strategy in place to leverage the scale in our business 
to also improve returns, and so ANZ last year set itself the goal to 
reduce the cost to income ratio below 43% and to lift Group ROE to 
16% by the end of the 2016 financial year, in part driven by improving 
returns in Asia Pacific.

STRATEGIC PROGRESS IN 2014

While global economic conditions remained volatile, conditions 
across the Asia Pacific region were more robust by comparison. 
However, relatively low credit growth and variations in the level of 
market volatility meant conditions for banking remained challenging, 
particularly for institutional banking. 
Two years ago, ANZ took the view that ongoing challenging market 
conditions required a greater focus by the banking sector on both 
productivity and capital management, and put in place a number of 
initiatives to drive improvements in both measures. These initiatives 
have delivered steady improvement in both our cost and capital 
position, including a continued improvement in the cost to income 
and common equity capital ratios.
 } We’ve built stronger positions in our core markets of Australia 

and New Zealand, with further gains in productivity and market 
share, and further penetration of Wealth products into our existing 
customer base in these markets.

 } In IIB, profit from Asia increased 25% and revenue 10%.3 

Revenue has consistently grown at double digit rates with the 
compound annual growth rate over the last five years, standing 
at 23%. The division’s revenue mix has diversified substantially over 
the past five years, with more significant contributions emerging 
from more capital efficient products like Foreign Exchange, Trade 
and Cash Management and Debt Capital Markets.

1  Statutory profit has been adjusted to exclude non-core items to arrive at cash profit, and has been provided to assist readers to understand the results for the ongoing business activities of the 

Group. The adjustments made in arriving at cash profit are included in statutory profit which is subject to audit within the context of the Group statutory audit opinion. Cash profit is not audited 
by the external auditor, however the external auditor has informed the Audit Committee that the adjustments have been determined on a consistent basis across each period presented. Refer 
to page 15 and pages 206 to 207 for analysis of the adjustments between statutory profit and cash profit. The Operating and Financial Review is reported on a cash basis unless otherwise noted.
2  ANZ’s overseas operations are subject to the impact of foreign currency translation. To assist with period on period comparability, comparative data is adjusted to remove the impact of foreign 

exchange movements.
IIB Asia profit and revenue figures are in USD.

3 

DIRECTORS’ REPORT  

  13

ANZ ANNUAL REPORT 2014ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

 } Our Operations and Technology functions continue to deliver 
economies of scale, speed to market and a stronger control 
environment to the business, particularly from our regional 
operations centres and our use of common platforms and 
processes which have delivered lower unit costs, higher quality 
and more consistent customer experience and lower risk. 
While average operations volumes increased by 8% over the past 
year, operations expenses reduced 4% (FX adjusted). ANZ recorded 
a 22% increase in transaction volumes processed and the number 
of Australian retail and commercial customer complaints has 
reduced 9%.

 } Strong organic capital generation of $5.6 billion coupled with the 
Group’s ongoing focus on capital efficiency saw ANZ’s CET1 capital 
ratio increase to 8.8% on an Australian Prudential Regulation 
Authority (APRA) Basel 3 basis and 12.7% on an internationally 
comparable Basel 3 CET1 basis. For further details on regulatory 
capital measures refer to page 126. Customer funding remained 
stable at 63% of total funding.

 } The total loss rate for the lending portfolio declined significantly 
across the year from 26 bps to 19 bps reflecting ongoing asset 
quality improvement. Gross impaired assets continued their 
downward trajectory, reducing by a further 32% and have now 
reduced at an average of $918 million each year since 2010.

MEDIUM TO LONG TERM STRATEGIC GOALS AND OUTLOOK

ANZ is committed to delivering strong total shareholder returns 
and above-peer earnings growth over the business cycle, targeting 
a Group cost to income ratio below 43% and ROE to 16% by 2016. 
The target dividend payout ratio remains at 65-70% of cash profit, 
which we believe to be a sustainable level in a Basel 3 environment.
To do this we will continue to:
 } Strengthen our position in our core markets of Australia and 

New Zealand by growing our Retail and Commercial operations, 
driving productivity benefits, leveraging our super regional 
strategy and using technology to drive better functionality.
–  In Australia, we are transforming the way we serve our 

customers by investing in physical, mobile and digital channels 
to support our retail customers, by increasing sales capacity to 
support our business banking customers, and by investing in 
customer analytics.

–  In New Zealand, we are now working under one brand and 
on one technology platform and have a far more efficient 
market coverage.

 } Focus our Asian expansion primarily on Institutional Banking, 

supporting our Australian and New Zealand customers, targeting 
profitable markets and segments in which we have expertise and 
which are connected through trade and capital flows.

 } Achieve greater efficiency and control through the use of scalable 

common infrastructure and platforms.

 } Maintain strong liquidity and actively manage capital to 

enhance ROE.

 } Build on our Super Regional capabilities – utilising our 

management bench-strength and continuing to deepen our 
international talent pool.

 } Apply strict criteria when reviewing existing investment and 

new inorganic opportunities.

The ability of the Group to achieve its goals set out above is 
dependent on the success of the Group’s ability to manage its 
material risks which are outlined on pages 26 to 27.

Further information on business strategies which may affect the 
operations of the Group in subsequent years is contained in the 
Chairman’s Report and the CEO Report.

14

Results of the operations of the Group 

ANZ REPORTED A STATUTORY PROFIT AFTER TAX OF $7,271 MILLION FOR THE YEAR ENDED 30 SEPTEMBER 2014.

Income Statement

Net interest income

Other operating income

Operating income

Operating expenses

Profit before credit impairment and income tax

Credit impairment charge

Profit before income tax

Income tax expense and non-controlling interests

Profit attributable to shareholders of the Company

2014
$m

13,810

6,244

20,054

(8,760)

11,294

(986)

10,308

(3,037)

7,271

20131
$m

12,758

5,764

18,522

(8,257)

10,265

(1,188)

9,077

(2,767)

6,310

Movt

8%

8%

8%

6%

10%

-17%

14%

10%

15%

Non-IFRS information
The Group provides an additional measure of performance which is prepared on a basis other than in accordance with the accounting standards 
– cash profit. The guidance provided in ASIC Regulatory Guide 230 has been followed when presenting this information.

Cash Profit
Statutory profit has been adjusted to exclude non-core items to arrive at cash profit, and has been provided to assist readers to understand 
the results for the ongoing business activities of the Group. The adjustments made in arriving at cash profit are included in statutory profit 
which is subject to audit within the context of the Group statutory audit opinion. Cash profit is not subject to audit by the external auditor, 
however the external auditor has informed the Audit Committee that the adjustments have been determined on a consistent basis across each 
period presented.

Statutory profit attributable to shareholders of the Company

Adjustments between statutory profit and cash profit

Cash profit

Adjustments between statutory profit and cash profit ($m)

Treasury shares adjustment

Revaluation of policy liabilities

Economic hedging

Revenue and net investment hedges

Structured credit intermediation trades

Total adjustments between statutory profit and cash profit

2014
$m

7,271

(154)

7,117

2014

24

(26)

(72)

(101)

21

(154)

20131
$m

6,310

182

6,492

2013

84

46

(57)

159

(50)

182

Movt

15%

large

10%

Movt

-71%

large

26%

large

large

large

Refer pages 206 to 207 for analysis of the adjustments between statutory profit and cash profit. 

1  Certain amounts reported as comparative information have changed as a result of the adoption of new accounting standards or being classified to conform with current period financial 

statement presentation.

DIRECTORS’ REPORT  

  15

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

Analysis of the business performance by major income and expense lines and by division is on a cash basis.

Income Statement

Net interest income

Other operating income

Operating income

Operating expenses

Profit before credit impairment and income tax

Credit impairment charge

Profit before income tax

Income tax expense and non-controlling interests

Cash profit

Financial performance metrics

Return on average ordinary shareholders equity1

Return on average assets

1  Average ordinary shareholders’ equity excludes non-controlling interests and preference shares.
2  Basis points (bps).

Non-financial key performance metrics3

Employee engagement

Customer satisfaction

   – Australia (retail customer satisfaction)4

   – New Zealand (retail customer satisfaction)5

   – IIB (Institutional Relationship strength index ranking)6 

   – Australia

   – New Zealand

Women in management7

Net Interest Income

Net interest income ($m)

Net Interest margin (%) 

Average interest earnings assets ($m)

Average deposits and other borrowings

2014
$m

13,797

5,781

19,578

(8,760)

10,818

(989)

9,829

(2,712)

7,117

2014

15.4%

0.95%

2013
$m

12,772

5,619

18,391

(8,257)

10,134

(1,197)

8,937

(2,445)

6,492

2013

15.3%

0.96%

2014

73%

82.6%

85%

1

1

Movt

8%

3%

6%

6%

7%

-17%

10%

11%

10%

Movt

10 bps2

-1 bps

2013

72%

80.2%

84%

2

1

39.2%

38.7%

2014

13,797

2.13%

646,997

507,856

2013

12,772

2.22%

575,339

450,065

Movt

8%

-9 bps

12%

13%

3  The Group uses a number of non-financial measures to assess performance. These metrics form part of the balanced scorecard used to measure performance in relation to the Group’s 

main incentive programs. Discussion of the non-financial performance metrics is included within the Remuneration report on pages 38 to 39 of this Directors’ report.

4  Source: Roy Morgan Research. Base: ANZ Main Financial Institution Customers, aged 14+, based on six months to September for each year.
5  Camorra Research Retail Market Monitor (2014). The Nielson Company Consumer Finance Monitor (2012) excludes National Bank brand. Base: ANZ main bank customers aged 15+, 

rolling 6 months moving average to September. Based on responses of excellent, very good and good.

6  Source: Peter Lee Associates Large Corporate and Institutional Relationship Banking surveys, Australia and New Zealand 2014.
7 

Includes all employees regardless of leave status and includes casuals but not contractors (which are included in FTE). 

Net interest income increased $1,025 million (8%), with strong growth in average interest earning assets, up 12%, partially offset by a decline 
in net interest margin.

The Group net interest margin of 2.13% was 9 bps lower than 2013, reflecting continued pressure on lending margins, including significant 
competition and switching from variable to fixed in the home loan market (primarily in New Zealand), increased competition in Global Loans and 
the impact of improving the credit quality of the lending portfolio, adverse asset mix impact from faster growth in lower margin Trade business and 
slower growth in the higher margin Cards and Payments business, and the adverse impact of lower earnings on capital from lower interest rates. 

These impacts were partially offset by active margin management across deposit products, particularly term deposits, and favourable wholesale 
funding costs.

16

Average interest earning assets increased $71.7 billion (12%) over the year with increases driven by:
 } Australia increased by $16.6 billion with market share growth in variable home loan products and small business lending facilities.
 } IIB increased by $39.2 billion with a $23 billion increase in Global Markets mainly from growth in the liquidity portfolio, higher settlement 

balances and loans and advances, as well as the impact of a weaker Australian dollar (AUD). Global Loans increased $8.6 billion and 
Transaction banking increased $4.8 billion, with strong growth in Asia. 

 } New Zealand increased by $12.6 billion driven by market share growth and stronger economic conditions across both Retail and Commercial 

lending, as well as the impact of a stronger New Zealand dollar (NZD).

 } Global Wealth and Group Centre increased by $3.3 billion driven by growth in Treasury relating to Reserve Bank of Australia (RBA) 

requirements to facilitate overnight settlements.

Average deposits and other borrowings increased $57.8 billion (13%) over the year, driven by:
 } Australia increased $10.3 billion due to growth in customer deposits within Retail and Commercial, the majority of which were at call products.
 } IIB increased $32.1 billion driven from increases in customer deposits, both term deposits and transaction accounts, across Australia and APEA, 

as well as the impact of a weaker AUD.

 } New Zealand increased $9.2 billion with increased market share in Commercial customer deposits and issuance of commercial paper funding.
 } Global Wealth and Group Centre increased $6.2 billion from Treasury repo borrowings and an increase in Private Bank deposits in 

Global Wealth.

Other Operating Income 

Fee income1

Foreign exchange earnings1

Net income from funds management and insurance

Share of associates’ profit1

Global Markets other operating income

Other1,2

Cash other operating income

2014
$m

2,374

95

1,283

510

1,286

233

5,781

2013
$m

2,316

209

1,216

478

1,310

90

5,619

Movt

3%

-55%

6%

7%

-2%

large%

3%

1  Excluding Global Markets.
2  Other income includes a $125 million gain on sale of ANZ Trustees in July 2014 and a $21 million loss arising on sale of Saigon Securities Inc (SSI) in September 2014.

The Group’s other operating income increased $162 million (3%) during the period. The increase primarily relates to increases in Fee income, 
Net income from wealth management and insurance and Other due to a gain recorded on the sale of the ANZ Trustees business of $125 million, 
partially offset by lower FX earnings and Global Markets other operating income. 

Fee income was up by $58 million due to increases in Transaction Banking fee income arising from lending growth in APEA and New Zealand, 
as well as growth in payments and cash management in Asia. Corporate and Commercial Banking fees increased by $12 million largely driven 
by growth in Small Business Banking and New Zealand increased due largely to movements in exchange rates which were partially offset by a 
decrease in income following the sale of EFTPOS New Zealand Limited (EFTPOS) in 2013. These increases were partially offset by a decrease in 
Cards and Payments fee income, reflecting improved customer payment behaviour on consumer credit cards.

FX income decreased by $114 million largely as a result of realised losses on foreign currency revenue hedges (offsetting translation gains 
elsewhere in the Group), which were partially offset by increases in Global Transaction Banking due to a combination of volume and margin 
growth in Australia.

Net income from funds management and insurance increased $67 million with a $36 million increase in Global Wealth driven by stronger 
growth across the Funds Management and Insurance businesses, along with a $13 million increase in Retail Asia Pacific arising from higher sales 
of investment and insurance products.

Share of associates’ profit increased by $32 million as a result of increased profits generated by our Asian associates. AMMB Holdings Berhad 
increased $22 million, mainly due to a gain from the partial divestment of its insurance businesses, and Metrobank Card Corporation increased 
$6 million primarily due to lending growth in their cards business.

Global Markets other operating income is affected by mix impacts between the categories within other operating income and net interest 
income. The $24 million decrease was driven by a $75 million decrease from derivative positions which is offset in net interest income. 
Partly offsetting this was a 20% increase in APEA driven by growth across Commodities and Fixed Income businesses.

DIRECTORS’ REPORT  

  17

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

Other income increased by $143 million due to the following:
 } Global Wealth increased $148 million due to a $125 million gain on sale of ANZ Trustees and a non-recurring insurance settlement gain 

relating to a legacy NZ Funds Management matter.

 } Asia Partnerships increased $18 million due to the Bank of Tianjin (BoT) dilution gain of $12 million (from non-participation in a rights issue) 

in 2014 and the $26 million impairment on SSI in 2013, partially offset by the $21 million loss arising from the sale of SSI in 2014.

 } Specialised Finance increased $11 million, mainly driven by the revaluation of lease assets in Australia. Partially offsetting this was a decrease 

in New Zealand of $19 million, primarily due to the gain on sale of EFTPOS recorded in 2013.

Operating Expenses

Personnel expenses

Premises expenses

Technology expenses

Restructure expenses

Other expenses

Total cash operating expenses

Key performance metrics

Operating expenses to operating income
Full time equivalent staff (FTE)1

2014
$m

5,088

888

1,266

113

1,405

8,760

2013
$m

4,905

843

1,122

85

1,302

8,257

Movt

4%

5%

13%

33%

8%

6%

44.7%
50,328

44.9%
49,866 

-20 bps
1%

The Group’s total cash operating expenses increased by $503 million (6%) driven primarily by FX and increased Technology expenses. 
Despite this increase, the Group’s operating expenses to operating income ratio decreased by 20 bps.

Personnel expenses increased $183 million due to the adverse impact of FX movements and annual salary increases, partially offset by lower 
temporary staff costs and the benefit of increased utilisation of our hub resources.

Premises expenses increased $45 million due to rent increases and the full year impact of a transition to new buildings in Sydney and 
New Zealand in 2013, and the adverse impact of FX movements. 

Technology expenses increased $144 million with increased depreciation and amortisation, higher data storage and software licence costs 
and increased use of outsourced providers.

Restructuring expenses increased $28 million due to productivity and business restructuring initiatives within the Australia and IIB divisions, 
partly offset by the completion of “NZ Simplification” in 2013.

Other expenses increased $103 million primarily due to higher advertising spend, write down of intangible assets in Global Wealth, and goods 
and services tax credits in 2013.

Credit impairment charge 

Individual credit impairment charge 

Collective credit impairment charge/(release) 

Total credit impairment charge to income statement 

2014
$m

1,144

(155)

989

2013
$m

1,167

30 

1,197

Movt

-2%

large

-17%

The total individual credit impairment charge decreased $23 million, primarily due to improvements in credit quality in New Zealand, partially 
offset by lower recoveries in Australia and IIB.

The collective credit impairment charge decreased $185 million primarily due to releases following the crystallisation of individual provisions 
on a few large IIB exposures, and as a result of upgrades to a number of customer exposures in IIB and New Zealand. In addition, there was a net 
decrease in the economic cycle overlays as a result of improved credit conditions.

1 

In September 2014, the Group migrated onto a single global HR platform. In doing so, the Group revised and standardised the measure of FTE and this resulted in an increase of FTE. 
Comparative information has been restated.

18

FINANCIAL POSITION OF THE GROUP 

Summary Balance Sheet

Assets
Cash/Settlement balances owed to ANZ/Collateral paid

Trading and available-for-sale assets

Derivative financial instruments

Net loans and advances

Investments backing policy liabilities

Other

Total Assets

Liabilities
Settlement balances owed by ANZ/Collateral received

Deposits and other borrowings 

Derivative financial instruments 

Debt issuances

Policy liabilities/external unit holder liabilities 

Other

Total Liabilities

Total Equity

2014
$b

58.3

80.6

56.4

521.8

33.6

21.4

772.1

15.7

510.1

52.9

80.1

37.7

26.3

722.8

49.3

2013
$b

51.0

69.6

45.9

483.3

32.1

21.1

703.0

12.6

466.9

47.5

70.4

35.9

24.1

657.4

45.6

Movt

14%

16%

23%

8%

5%

1%

10%

25%

 9%

11%

14%

5%

9%

10%

8%

The Group’s balance sheet continued to strengthen during 2014 with stronger capital ratios, an increased liquidity portfolio, an increased 
proportion of funding from customer deposits and a significant reduction in impaired assets. 

Asset growth of $69.1 billion (10%):
 } Net loans and advances increased by $39 billion, with an increase of $16 billion in the Australia division from market share growth in variable 

home loans and small business loans, an $18 billion increase in IIB due to strong refinancing levels in Global Loans and strong growth in 
Trade Finance, as well as a $5 billion increase in the New Zealand division due to market share growth and stronger economic conditions. 

 } Trading and available-for-sale assets increased $11 billion due to larger holdings in the liquidity portfolio.

Liabilities growth of $65.4 billion:
 } Deposits and other borrowings increased $43 billion, driven by a $9 billion increase in at call deposit products in the Australia division, a 

$26 billion increase in IIB relating to Transaction Banking and Global Markets deposits, and a $6 billion increase in the New Zealand division 
due to market share growth in customer deposits.

DIRECTORS’ REPORT  

  19

ANZ ANNUAL REPORT 2014 
 
DIRECTORS’ REPORT (continued)

Credit Provisioning

Gross impaired assets ($m)

Credit risk weighted assets ($b)

Total provision for credit impairment ($m)

Individual provision as % of gross impaired assets

Collective provision as % of credit risk weighted assets

2014

2,889

308.9

3,933

40.7%

0.89%

2013

4,264

287.7

4,354

34.4%

1.00%

Movt

-32%

7%

-10%

630 bps 

-11 bps

Gross impaired assets decreased by 32% due to improved portfolio credit quality resulting in lower levels of new impairment, combined 
with higher write-offs in IIB and Australia division. The Group has an individual provision coverage ratio on impaired assets of 40.7% at 
30 September 2014, up from 34.4% at 30 September 2013.

The collective provision ratio of 0.89% as at 30 September 2014 (down from 1% at 30 September 2013) continues to provide conservative credit 
provision coverage given the ongoing improvement in credit quality, particularly in the Institutional bank where credit exposure to investment 
grade clients now represents 78% of the loan book compared to 60% in 2008.

Liquidity and Funding

Total liquidity portfolio ($b)

Total customer liabilities funding (% of total funding)

2014

140.4

62%

2013

121.6

62%

Movt

15%

–

The Group maintains a portfolio of liquid assets to manage potential stresses in funding sources. The minimum level of liquidity portfolio assets 
to hold is based on a range of ANZ specific and general market liquidity stress scenarios such that potential cash flow obligations can be met 
over the short to medium term.

The Group holds a diversified portfolio of cash and high credit quality securities that may be sold or pledged to provide same-day liquidity. 
This portfolio helps protect the Group’s liquidity position by providing cash in a severely stressed environment. All assets held in the prime 
portfolio are securities eligible for repurchase under agreements with the applicable central bank (i.e. ‘repo eligible’).

The liquidity portfolio is well diversified by counterparty, currency and tenor. Under the liquidity policy framework, securities purchased for 
ANZ’s liquidity portfolio must be of a similar or better credit quality to ANZ’s external long-term or short-term credit ratings and continue to 
be repo eligible.

During the year customer funding increased by $36 billion and wholesale funding increased $12 billion. Customer funding continues to 
represent 62% of total funding. $23.9 billion of term wholesale debt (with a remaining term greater than one year as at 30 September 2014) 
was issued during 2014 and $1.6 billion of ANZ Capital Notes were issued. All wholesale funding needs were comfortably met.

Capital Management

Common Equity Tier 1

   – APRA Basel 3

   – Internationally Comparable Basel 31

Risk weighted assets ($b) (APRA Basel 3)

2014

2013

Movt

8.8%

12.7%

361.5

8.5%

12.7%2

339.3

31 bps

–

7%

1  Previously disclosed International Harmonised capital ratios have been replaced with Internationally Comparable capital ratios as per the methodology in the “Australian Bankers’ Association: 

International comparability of capital ratios of Australia’s major banks” (August 2014) report prepared by PwC Australia.

2  Restated for change in methodology to Internationally Comparable capital ratios.

APRA, under the authority of the Banking Act 1959, sets minimum regulatory capital requirements for banks including what is acceptable 
as capital and provide methods of measuring the risks incurred by the Bank.

The Group’s Common Equity Tier 1 ratio increased 31 basis points to 8.8% based upon the APRA Basel 3 standards, exceeding APRA’s minimum 
requirements, with cash earnings and capital initiatives (including divestments) outweighing dividends, incremental risk weighted assets 
and deductions.

20

RESULTS OF MAJOR SEGMENTS OF THE GROUP 

Australia
Across ANZ’s Retail and Commercial businesses in Australia we serve more than 6 million customers. We focus on understanding our customers’ 
goals and making banking easier to put them firmly in control of their finances. 

Banking on Australia Transformation Program
Through our “Banking on Australia” program, we are transforming the business and strengthening our position in our core markets. 

We are transforming our distribution networks, leveraging digital innovation, making it easier for our customers to bank with us and allowing our 
frontline bankers to have high quality interactions focused on customer needs. ANZ goMoney™ has processed over $100 billion in transactions 
since its launch in September 2010 and 772 Smart ATMs have been rolled out across the network. This increases banker productivity and leverages 
the 143 branches and business centres which have been transformed to a new format focused around needs-based sales conversations.

We have delivered leading digital and mobile solutions, further enhancing the customer experience, providing connectivity and allowing 
customers more control over their banking needs. We have implemented integrated, customer friendly online applications for Retail transaction 
and credit card products, resulting in 21% of sales for these products through digital channels. We launched ANZ Shield in July 2014, a leading 
soft token multi factor authentication security application, further enhancing ANZ goMoney™.

We have simplified our products and processes to further improve the customer experience and generate productivity, with operations 
costs declining 6% while absorbing volume increases of 8%. The productivity achieved as a result of the distribution transformation, digital 
investment and simplification has been reinvested into building the capability of our people and systems, further improving frontline banker 
effectiveness and sales productivity.

Retail has had two consecutive strong years. Volumes continue to grow above system and margins have been well managed. We have 
consistently grown Home Loans at above system for 19 consecutive quarters1, and 52% of Home Loans were sold through our proprietary 
channels. We also grew retail deposits at system.

Corporate and Commercial Banking continues to perform well in a subdued credit environment. Lending grew 3% with momentum in the 
second half driving lending and revenue growth. The Small Business Banking segment is performing strongly with lending up 16%, aided by 
ANZ’s $2 billion lending pledge and investments made in the frontline. Other business foundations remain strong with deposits growing 8% and 
customer numbers2 increasing by 27,000. We have maintained our cost discipline and underlying asset quality remains sound.

Income statement

Net interest income
Other operating income

Operating income

Operating expenses

Profit before credit impairment and income tax

Credit impairment charge

Profit before income tax

Income tax expense and non-controlling interests

Cash profit

Key performance metrics

Number of employees (FTE)

Net interest margin

Operating expenses to operating income

Net loans and advances ($b)

Customer deposits ($b)

1  Source: APRA Monthly Banking Statistics 12 months to September 2014. 
2  Customer numbers (excludes Esanda) for the 12 months to August 2014.

2014
$m

7,045
1,183

8,228

(3,057)

5,171

(819)

4,352

(1,304)

3,048

10,263

2.51%

37.2%

287.9

161.1

2013
$m

6,670
1,190

7,860

(2,967)

4,893

(820)

4,073

(1,215)

2,858

10,025

2.52%

37.7%

271.6

152.4

Movt

6%
-1%

5%

3%

6%

0%

7%

7%

7%

2%

-1 bps

-50 bps

6%

6%

Cash profit increased 7%, with 5% income growth, a 3% increase in expenses and flat credit impairment charges. Key factors affecting the result were:
 } Net interest income increased 6% primarily due to a 6% increase in average net loans and advances from Home Loans and Small Business 

Banking. Growth in deposits has been offset by subdued Corporate and Commercial Banking lending conditions in the middle market sector. 
Net interest margin contracted 1 bp, reflecting increased lending competition and portfolio mix, partially offset by disciplined deposit pricing.

 } Operating expenses increased 3%. This was in part driven by $39 million invested in initiatives to increase sales capacity and capability and 
accelerate revenue generating projects. Excluding this, costs grew by 2% with inflationary impacts partially offset by productivity gains.
 } Credit impairment charges were flat year on year, with Retail down 6% from improved Home Loan recoveries and lower delinquencies in 

Cards. In Corporate and Commercial Banking, credit impairment charges were up 6% driven by increased individual provisions in Corporate 
Banking and Esanda, offset by improvements across all other Corporate and Commercial Banking segments.

DIRECTORS’ REPORT  

  21

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

International and Institutional Banking 
ANZ’s goal to build a Super Regional bank by growing our business across the APEA region, while maintaining our market leading position 
in our home markets of Australia and New Zealand, is spearheaded by the IIB division. IIB is represented in all of ANZ’s 33 markets and provides 
borderless solutions for our business and retail customers across the region. ANZ aims to be the best bank for customers that have trade or 
capital flows in Asia Pacific, Australia, New Zealand and beyond.

Our goal is to help deliver on ANZ’s aspiration to have APEA sourced revenue drive 25 to 30% of group profit by 2017, and to continue to grow 
our Institutional business in Australia and New Zealand. Following an aggressive growth agenda for the past five years, IIB now services more 
than two million retail and institutional customers with 138 branches, 580 ATMs and 8,000 staff.

IIB’s four key strategic priorities are: Connecting with more customers by providing seamless value; Delivering leading products through 
Insights; Intensifying balance sheet discipline; and Scaling and optimising infrastructure.

The customer franchise is going from strength to strength. ANZ’s unique regional capability helped the business to regain the number one lead 
bank position in Institutional Banking in Australia and retain the number one lead bank position in New Zealand in the Peter Lee survey. ANZ has 
also had the fastest ever rise in the Greenwich relationship strength survey covering the Asia region, narrowing the gap on the number 3 player.

Revenue from Global Banking customers grew in line with the overall IIB average for the year, where we continued to see strong momentum 
within Financial Institutions. Revenue from International Banking customers was modest as declining margins had a larger impact. Retail was 
our highest growth customer segment, benefiting from strong volume momentum across Asia in both lending and deposits. We continued 
to balance growth against risk which is reflected in net interest income and improved credit outcomes.

Income statement

Net interest income
Other operating income

Operating income

Operating expenses

Profit before credit impairment and income tax

Credit impairment charge

Profit before income tax

Income tax expense and non-controlling interests

Cash profit

Key performance metrics

Number of employees (FTE)

Net interest margin 

Operating expenses to operating income 

Net loans and advances ($b)

Customer deposits ($b)

2014
$m

3,986
3,029

7,015

2013
$m

3,669
2,911

6,580

(3,215)

(2,985)

3,800

(215)

3,585

(894)

2,691

7,862

1.49%

45.8%

141.8

182.7

3,595

(317)

3,278

(846)

2,432

8,258

1.61%

45.4%

123.5

163.2

Movt

9%
4%

7%

8%

6%

-32%

9%

6%

11%

-5%

-12 bps

40 bps

15%

12%

Cash profit increased 11%, driven primarily by an increase in operating income in our fixed income business and Global Transaction Banking 
and a decrease in credit impairment charge, partially offset by an increase in operating expenses. The key factors affecting the result were:
 } Net interest income increased 9%, primarily due to higher returns from the Bank’s liquidity positions, asset and liability repricing mismatches 
and volume driven growth in Global Transaction Banking. Average deposits increased 17% and average net loans and advances increased 
20%, with growth across all regions. Net interest margin declined by 12 bps driven by Global Loans price competition and growth focused 
on higher credit quality customers.

 } Other operating income increased 4% with good performances across most lines of business. Global Transaction Banking and Retail Asia 
Pacific increased mainly due to volume growth, while Global Loans increased primarily due to higher fee income in Specialised Finance. 
The increase in Asia Partnerships was due to growth in underlying revenue, and a gain arising from the dilution of our BoT stake, which was 
partially offset by a loss arising from the sale of Saigon Securities Inc., a Vietnamese brokerage firm.

 } Operating expenses increased 8%. Business as usual expenses, excluding FX impacts and $40 million spend associated with the IIB organisational 

structure, increased 3% reflecting well managed cost control and investment in targeted growth areas and supporting infrastructure.

 } Credit impairment charges decreased 32%, primarily due to collective provision releases relating to the crystallisation of individual provisions 

and improved customer credit ratings.

22

New Zealand
ANZ New Zealand is the largest bank in New Zealand with a financial relationship with around one in two New Zealanders. Customers are served 
through our market-leading network of around 250 full-service branches, our multichannel contact centres and more ATMs than any other bank, 
along with New Zealand’s largest internet and mobile banking services.

Following the successful merger of ANZ and The National Bank of New Zealand in 2012, we have continued to reduce costs and build a simpler, 
more productive business. By leveraging our strong financial position and scale, we have grown market share in home loans, credit cards, 
KiwiSaver and commercial lending, and are advancing strongly towards our ultimate goal of creating New Zealand’s best bank.

The continued execution of our simplification strategy has underpinned a strong financial performance across the businesses during 2014. 
We have continued to realise gains from effectively leveraging our market-leading resources and connections. We have simplified and improved 
processes and products in order to deliver a higher level of service to our customers. The brand is strong, with consideration at record highs. 

The financial outcomes of our strategy are reflected in improved returns and a strong downward trend in the cost to income ratio. We are 
growing both lending and deposits in excess of system and at the same time we are improving the quality of our portfolio. We have created 
a stronger bank, and established a platform for consistent, sustainable earnings growth.

Retail
During 2014, we achieved good progress in optimising our market-leading branch network and enhanced our digital channels. We are 
improving the customer experience, and are strongly positioned to attract and retain more customers. We are meeting more needs per 
customer, and earning more revenue per FTE and per branch.

Commercial
We have increased our network of banking specialists serving the commercial, agri and small business banking sectors. We aim to maintain 
leadership not only in our extensive coverage but in the connections and insights that we provide our customers. Our simplification strategy 
has been a key factor in our small business banking and commercial businesses delivering above-system lending growth for the 2014 year. 
At the same time, resources invested in improving credit quality, particularly in the agri book, have resulted in a significantly improved 
provisioning result. The agri business, after a period of re-balancing, is now positioned for renewed growth.

Income statement

Net interest income
Other operating income

Operating income

Operating expenses

Profit before credit impairment and income tax

Credit impairment charge

Profit before income tax

Income tax expense and non-controlling interests

Cash profit

Key performance metrics

Number of employees (FTE)

Net interest margin 

Operating expenses to operating income

Net loans and advances ($b)

Customer deposits ($b)

2014
$m

2,162
349

2,511

(1,033)

1,478

8

1,486

(416)

1,070

5,080

2.48%

41.1%

86.1

51.4

2013
$m

1,863
347

2,210

(960)

1,250

(37)

1,213

(336)

877

5,323

2.49%

43.5%

81.5

46.5

Movt

16%
1%

14%

8%

18%

large

23%

24%

22%

-5%

-1 bps

-240 bps

6%

10%

Cash profit increased 22% (10% FX adjusted), due to lending growth, cost productivity and credit quality improvement. Key factors affecting 
the results were:
 } Net interest income increased 16% (5% FX adjusted), due to above-system lending growth and FX. Margins were well managed in a competitive 
environment that was further constrained by a shift to fixed rate lending. Net interest margin contraction for the year was held to 1 basis point.
 } Other operating income increased 1% (decreased 9% FX adjusted). The 2013 result included a gain from the sale of the EFTPOS business, as well 
as revenue earned by that business prior to its divestment. Excluding the EFTPOS impact, other operating income in 2014 matched that of the 
2013 year, with strong growth achieved in card and merchant income, but this was offset by lower income from retail transaction fees and FX.
 } Operating expenses increased 8% (decreased 3% FX adjusted). The 2013 result included restructuring costs related to the systems integration 
project and operating costs in the EFTPOS business prior to its sale. Excluding these items and the impact of FX, costs were held flat with cost 
productivity offsetting inflationary impacts and investment spend.

 } The credit impairment charge increased by $45 million during the year. The individual credit impairment charge decreased 34%, with the level 
of new provisions having slowed and write-backs remaining high. The release from the collective provision increased despite a lower release 
of economic overlay provision, reflecting improvements in credit quality which have more than offset the impact of lending growth.

DIRECTORS’ REPORT  

  23

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

Global Wealth 
Global Wealth provides a range of innovative solutions for customers across the region to make it easier for them to connect, protect and 
grow their wealth. Global Wealth serves over 2.3 million customers and manages $61 billion in investment and retirement savings. Customers 
can access ANZ’s wealth solutions through teams of highly qualified financial planners and advisers, innovative digital platforms, ANZ Private 
Bankers, ANZ branches and direct channels.

ANZ’s customers are increasingly looking for simple, affordable and more convenient ways to manage their wealth. In response to this, 
Global Wealth developed Grow – a series of innovations across the physical, digital and advice space to help our customers better connect, 
protect and grow their wealth. These innovations include ANZ Smart Choice Super, a simple direct retirement savings solution, the ANZ Grow 
Centre, a destination that blends digital tools with the physical wealth specialists, where customers can get help with everything from their 
digital device to financial advice, and Grow by ANZ, our award winning digital app that brings banking, share investments, superannuation 
(pension) and insurance, together in the one place.

Funds Management
The Funds Management business helps customers grow their wealth through investment, superannuation and pension solutions. Global Wealth 
has embraced the changing regulatory environment to reshape the business, simplifying operational processes and delivering innovative 
solutions like ANZ Smart Choice Super and Grow by ANZ.

Insurance
The Insurance business provides protection for all life stages through a comprehensive range of life and general insurance products distributed 
through intermediated and direct channels. Global Wealth’s focus on retail risk resulted in 10% growth in individual in-force premiums, while 
continued investment in claims management and retention initiatives in Australia improved claims ratios as well as reduced retail lapse rates 
by 130 basis points.

Private Wealth
Operating in six geographies across the region we continue to strengthen our Private Wealth offerings by building core investment advice 
capabilities and developing a suite of global investment solutions. This includes leveraging the expertise of strategic partners such as 
Swiss Private Bank Vontobel.

Income statement

Net funds management and insurance income
Other operating income including net interest income

Operating expenses including credit provision

Profit before income tax

Income tax expense and non-controlling interests

Cash profit

Consisting of:

   – Funds Management1

   – Insurance

   – Private Wealth 

   – Corporate and Other²

Total Global Wealth

Key performance metrics

Number of employees (FTE)

Operating expenses to operating income 

Funds under management ($m)

In-force premiums ($m)

Retail insurance lapse rates 

   – Australia

   – New Zealand

2014
$m

1,249
495

(1,024)

720

(195)

525

115

224

172

14

525

2,296

58.8%

61,411

2,038

12.4%

16.1%

2013
$m

1,213
313

(959)

567

(96)

471

128

222

50

71

471

2,482

62.6%

58,578

1,986

13.7%

15.9%

Movt

3%
58%

7%

27%

large

11%

-10%

1%

large

-80%

11%

-7%

-380 bps

5%

3%

-130 bps

20 bps

1  Funds Management includes Pensions & Investments business and E*TRADE.
2  Corporate and Other includes income from invested capital and cash profits from the advice and distribution business.

24

Cash profit increased by 11%, with a 3% increase in net funds management and insurance income, 58% increase in other operating income 
and 7% increase in expenses. Key factors affecting the result were:
 } Funds Management operating income increased by 3%. This was driven by 12% growth in average FUM as a result of strong performance 

in investment markets and improvement in net flows by $2.4 billion due to solid growth in ANZ Smart Choice Super and KiwiSaver product.

 } Insurance operating income increased by 4% despite the exit of a Group Life Insurance plan resulting in a $47 million experience 

loss. Excluding this, income grew 12% due to strong underlying business performance and improved claims and lapse experience. 
This performance delivered a 16% uplift in the Embedded Value (gross of transfers).

 } Other operating income (including net interest income) includes a gain of $125 million arising from the sale of ANZ Trustees that was 

recorded in the Private Wealth segment. Excluding this gain, operating income increased by 18% driven by improved margins and solid 
growth in customer deposits and investment funds under management, both up by 20% and 21% respectively.

 } The divisional operating income also benefitted from a non-recurring insurance settlement of $26 million.
 } Operating expense increased 7% including $41 million spend on revenue generating initiatives and the write-down of intangible assets. 

Excluding this, expenses increased by 3%, including additional regulatory and compliance costs of $13 million. 

Global Technology, Services and Operations and Group Centre
Global Technology, Services & Operations is the delivery division for the bank, responsible for the delivery of technology, shared services, 
and operations across our global footprint. The division is also responsible for major transformation projects and ANZ’s commercial and branch 
property portfolio.

We are delivering the next generation of enterprise platforms that will underpin future growth and improve banking for our customers globally. 
Our regional delivery network, with key locations in Melbourne, Wellington, Bangalore, Manila, Chengdu and Suva, plus integrated operations 
in dozens of other countries, provides us with scale, flexibility and business continuity.

We have continued to drive productivity across ANZ and to focus on improving quality in all areas, which has delivered a better customer 
experience and has translated into strong, sustainable profit improvements.

Income statement

Operating income
Operating expenses

Profit/(Loss) before credit impairment and income tax

Credit impairment charge

Profit/(Loss) before income tax

Income tax expense and non-controlling interests

Cash profit/(loss)

Key performance metrics

Number of employees (FTE)

2014
$m

80
(429)

(349)

35

(314)

97

(217)

2013
$m

215
(390)

(175)

(19)

(194)

48

(146)

Movt

-63%
10%

99%

large

62%

large

49%

24,827

23,778

4%

Key factors affecting the results were:
 } Operating income decreased $135 million with higher realised losses from foreign currency hedges (offsetting translation gains elsewhere 

in the Group).

 } Operating expenses increased $39 million due to higher depreciation and amortisation, increased investment in enterprise projects and 

creation of a new Global Compliance function.

 } Credit impairment charges decreased $54 million due to release of the economic cycle provision and provisions relating to discontinued 

businesses in 2013.

 } The increase in FTEs is largely due to growth in the Group Hubs, increased resources for enterprise projects and the creation of a new 

Global Compliance function.

DIRECTORS’ REPORT  

  25

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

Risks
The success of the Group’s strategy is underpinned by sound 
management of its risks. As the Group progresses on its strategic path 
of becoming the best connected and most respected bank across 
the region, the risks faced by the Group will evolve in line with the 
strategic direction.

The success of the Group’s strategy is dependent on its ability to 
manage the broad range of interrelated risks it is exposed to across 
our expanding geographic footprint.

Risk Appetite
ANZ’s risk appetite is set by the Board and integrated within 
ANZ’s strategic objectives. The risk appetite framework underpins 
fundamental principles of strong capitalisation, robust balance sheet 
and sound earnings, which protects ANZ’s franchise and supports 
the development of an enterprise-wide risk culture. The framework 
provides an enforceable risk statement on the amount of risk ANZ is 
willing to accept and it supports strategic and core business activities 
and customer relationship with the objective of ensuring that:
 } only permitted activities are engaged in;
 } the scale of permitted activities, and subsequent risk profile, does 
not lead to potential losses or earnings volatility that exceeds 
ANZ approved risk appetite;

 } risk is expressed quantitatively via limits and tolerances;
 } management focus is brought to bear on key and emerging risk 

issues and mitigating actions; and

 } risk is linked to the business by informing, guiding and 

empowering the business in executing strategy.

ANZ’s risk management is viewed as a core competency and to 
ensure that risks are identified, assessed and managed in an accurate 
and timely manner, ANZ has:
 } An independent risk management function, with both central and 
enterprise-wide functions (which typically cover such activities as 
risk measurement, reporting and portfolio management), together 
with embedded risk managers within the businesses.

 } Developed frameworks to provide structured and disciplined 
processes for managing key risks. These frameworks include 
articulation of the appetite for these risks, portfolio direction, 
policies, structures, limits and discretions.

Material Risks
All the Group’s activities involve, to varying degrees, the analysis, 
evaluation, acceptance and management of risks or combinations 
of risks. The material risks facing the Group and its approach to 
management of those risks are described below:

Capital Adequacy Risk – is the risk of loss arising from ANZ failing 
to maintain the level of capital required by prudential regulators 
and other key stakeholders (shareholders, debt investors, depositors, 
rating agencies) to support ANZ’s consolidated operations and 
risk appetite.

Losses include those arising from diminished reputation, a reduction 
in investor/counter-party confidence, regulatory non-compliance 
(e.g. fines and banking license restrictions) and an inability for 
ANZ to continue to do business. ANZ pursues an active approach 
to capital management, which is designed to protect the interests 
of depositors, creditors and shareholders.

26

Credit Risk – is the risk of financial loss resulting from a counterparty 
failing to fulfill its obligations, or from a decrease in credit quality of 
a counterparty resulting in a loss in value. ANZ has a comprehensive 
framework to manage credit risk. The framework is top down, being 
defined by credit principles and policies. The effectiveness of the 
credit risk management framework is assessed through various 
compliance and monitoring processes. These, together with portfolio 
selection, define and guide the credit process, organisation and staff.

ANZ’s customers could also be impacted by climate change and 
changes to laws or regulations, or other policies adopted by 
governments or regulatory authorities, including carbon pricing 
and climate change adaptation or mitigation policies. We factor 
these risks into our customer evaluations, including in the energy 
and extractive industries, primarily through an assessment of our 
customers’ capacity to deal with climate change and any change 
to regulatory environments.

Market Risk – Market Risk stems from ANZ’s trading and balance 
sheet activities and is the risk to ANZ’s earnings arising from changes 
in interest rates, foreign exchange rates, credit spreads, volatility, 
correlations or from fluctuations in bond, commodity or equity prices.

The key market risk factors include:
 } Interest rate risk: the potential loss arising from the change in the 
value of a financial instrument due to changes in market interest 
rates or their implied volatilities.

 } Currency rate risk: the potential loss arising from the decline in the 
value of a financial instrument due to changes in foreign exchange 
rates or their implied volatilities. 

 } Credit spread risk: the potential loss arising from a change in 

value of an instrument due to a movement of its margin or spread 
relative to a benchmark.

 } Commodity risk: the potential loss arising from the decline in 

the value of a financial instrument due to changes in commodity 
prices, or their implied volatilities.

 } Equity risk: the potential loss arising from a decline in value of 

financial instruments due to changes in equity prices or indices 
or their implied volatilities.

Liquidity and Funding Risk – is the risk that the Group is unable 
to meet its payment obligations as they fall due, including repaying 
depositors or maturing wholesale debt, or that the Group has 
insufficient capacity to fund increases in assets. The global financial 
crisis highlighted the importance of differentiating between stressed 
and normal market conditions in a name-specific crisis and the 
different behaviour that offshore and domestic wholesale funding 
markets can exhibit during market stress events. ANZ’s short term 
liquidity scenario modelling stresses cash flow projections against 
multiple ‘survival horizons’ over which the Group is required to remain 
cash flow positive.

Operational Risk – is the risk of loss resulting from inadequate 
or failed internal processes, people and systems, or from external 
events. This definition includes legal risk and the risk of reputation 
loss, or damage arising from inadequate or failed internal processes, 
people and systems, but excludes strategic risk. The objective of 
operational risk management is to ensure that risks are identified, 
assessed, measured, evaluated, treated, monitored and reported in 
a structured environment with appropriate governance oversight. 
ANZ does not expect to eliminate all operational risks, but to ensure 
that the residual risk exposure is managed as low as reasonably 
practical based on a sound risk/ reward analysis in the context of 
an international financial institution.

Strategic Risk – Strategic Risks are risks that affect or are created 
by an organisation’s business strategy and strategic objectives. 
Where the strategy leads to an increase in other Key Material Risks 
(e.g. Credit Risk, Market Risk, Operational Risk) the risk management 
strategies associated with these risks form the primary controls. 
Management Board members will identify and assess potential 
strategic risks in the course of making decisions about the future 
of ANZ. This will include analysis of potential merger and acquisition 
activity, exit strategies and the nature of resourcing. In assessment 
of strategic risks, Management Board will consider impacts such as 
pricing and products; the systems and processes we need to deliver 
on the proposed strategy, and capital implications. In monitoring 
the potential for strategic risk to materialise, ANZ must maintain a 
deep understanding of the key markets and jurisdictions in which 
we operate. This includes analysis of the economy and outlook, 
globally and locally; the actions of competitors; and being agile 
in our response to new and emerging technology.

Further information on risk management including approach, 
framework and key areas of focus can be found in the Corporate 
Governance section of the Directors’ Report as set out on page 69. 
A listing of the principal risks and uncertainties facing the Group 
are set out in the Supplementary Information section on pages 
197 to 205.

Compliance Risk – is the probability and impact of an event that 
results in a failure to act in accordance with laws, regulations, 
industry standards and codes, internal policies and procedures and 
principles of good governance as applicable to ANZ’s businesses. 
ANZ’s Compliance Framework is aligned to key industry and global 
standards and benchmarks. It utilises the concept of a ‘risk-based’ 
approach to manage compliance. This allows the Compliance 
function to support divisions and businesses by taking a standardised 
approach to compliance management tasks. This enables ANZ to be 
consistent in proactively identifying, assessing, managing, reporting 
and escalating compliance-related risk exposures while respecting 
the specific obligations of each jurisdiction in which we operate.

Reputation Risk – the risk of loss caused by adverse perceptions 
of ANZ held by the public, the media, depositors, shareholders, 
investors, regulators, or rating agencies that directly or indirectly 
impact earnings, capital adequacy or value. Reputation Risk arises 
as a result of poor control processes over client on-boarding or new 
product development or strategies or a result of unexpected risks 
crystallising (e.g. credit, market or operational risk). ANZ manages 
reputation risk through a robust governance process and controls. 
The Management Board is the most senior management committee 
for consideration of potential harm to ANZ’s reputation and measures 
to protect ANZ’s reputation but some matters are delegated to the 
Reputation Risk Committee.

Insurance Risk – is the risk of unexpected losses resulting from 
worse than expected claims experience (variation in timing and 
amount of insurance claims due to incidence or non-incidence of 
death, sickness, disability or general insurance claims) and includes 
inadequate or inappropriate underwriting, claims management, 
reserving, insurance concentrations, reinsurance management, 
product design and pricing which will expose an insurer to financial 
loss and the consequent inability to meet its liabilities. In the life 
insurance business, insurance risk arises primarily through mortality 
(death) and morbidity (illness and injury) and longevity risks. 
For general insurance business, insurance risk arises mainly through 
weather-related incidents and similar calamities, as well as adverse 
variability in home, contents, motor, travel and other insurance claim 
amounts. Insurance risk is managed primarily by: product design to 
price all applicable risks into contracts; reinsurance to reduce liability 
for large individual risks; underwriting to price/reserve for the level 
of risk associated with an individual contract; claims management 
to admit and pay only genuine claims; insurance experience reviews 
to update assumptions and portfolio management to maintain a 
diversity of individual risks.

Reinsurance Risk – Reinsurance is an agreement in which one insurer 
(‘the reinsurer’) indemnifies another insurer for all or part of the 
risk of a policy originally issued and assumed by that other insurer. 
Reinsurance is a risk transfer tool between the insurer and reinsurer. 
The main risk that arises with reinsurance is counterparty credit 
risk. This is the risk that a reinsurer fails to meet their contractual 
obligations, i.e. to pay reinsurance claims when due. This risk is 
measured by assigning a counterparty credit rating or probability 
of default. Reinsurance counterparty credit risk is mitigated by 
restricting counterparty exposures on the basis of financial strength 
and concentration.

DIRECTORS’ REPORT  

  27

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

REMUNERATION REPORT 

Contents

1   Basis of Preparation  
2   Key Management Personnel (KMP)  
3   Role of the Board in Remuneration  
4   HR Committee Activities  
5   Remuneration Strategy and Objectives  
6   The Composition of Remuneration at ANZ  

6.1   Fixed Remuneration  
6.2   Variable Remuneration  

6.2.1 Short Term Incentives (STI)  
6.2.2 Long Term Incentives (LTI)  
6.3   Other Remuneration Elements  
7   Linking Remuneration to Balanced  

Scorecard Performance  
7.1   ANZ Performance  
7.2   STI – Performance and Outcomes  

29
29
30
30
31
32
33
33
34
35
36

37
37
38

8   2014 Remuneration  

8.1   Non-Executive Directors (NEDs)  
8.2   Chief Executive Officer (CEO)  
8.3   Disclosed Executives  
8.4   Remuneration Tables –

40
40
42
44

9  Equity  

46
CEO and Disclosed Executives  
Non Statutory Remuneration Disclosure Table   46
48
Statutory Remuneration Disclosure Table  
50
50

9.1  CEO and Disclosed Executives Equity  
9.2  NED, CEO and Disclosed  
Executives Shareholdings 

9.3   Equity Valuations  

10  NEDs, CEO and Disclosed Executives  

Transactions 
10.1 Loan Transactions  
10.2 Other Transactions  

52
54

55
55
56

Introduction from the Chair of the Human Resources Committee

Dear Shareholder,

I am pleased to present our Remuneration Report for the year ending 30 September 2014.

Our remuneration framework is designed to create value for all stakeholders, to differentiate rewards based on performance and in line with 
our risk management framework; and to provide competitive rewards to attract, motivate and retain the right people.

2014 was another year of record profits for ANZ and the ANZ Board has assessed the 2014 performance for each category within the balanced 
scorecard of measures against annual objectives and progress towards broader long term strategic goals.

Fixed remuneration remained flat for the Chief Executive Officer (CEO) and most Disclosed Executives.

The strong results achieved have been reflected in the short term incentive outcomes received by the CEO and Disclosed Executives.

The long term incentives awarded in 2010 were tested in late 2013. Although ANZ achieved Total Shareholder Return (TSR) of 55.9% and 58.6% 
over the three year performance periods for the Disclosed Executives and CEO awards respectively, ANZ’s TSR did not reach the median of the 
comparator group. Accordingly, the performance rights did not vest and the CEO and Disclosed Executives received no value from these awards. 
These awards have now lapsed. This demonstrates the variable nature of long term incentives.

Non-Executive Director (NED) fees were adjusted very slightly, and the base fee structure was modified from 1 October 2013 to be inclusive 
of superannuation contributions. 

The Human Resources Committee continues to have a strong focus on the relationship between business performance, risk management and 
remuneration and regularly reviews the executive remuneration structure to ensure it remains appropriate. No changes were made to the 
executive remuneration structure in 2014.

Further detail is provided within the Remuneration Report which we hope you will find informative.

Graeme Liebelt
Chair – Human Resources Committee

2828

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ANZ ANNUAL REPORT 2014

1. Basis of Preparation

The Remuneration Report is designed to provide shareholders with an understanding of ANZ’s remuneration policies and the link between our 
remuneration approach and ANZ’s performance, in particular regarding Key Management Personnel (KMP) as defined under the Corporations 
Act 2001. Individual outcomes are provided for ANZ’s NEDs, the CEO and Disclosed Executives (current and former).

The Disclosed Executives are defined as those direct reports to the CEO with responsibility for the strategic direction and management of a 
major revenue generating Division or who control material revenue and expenses that fall within the definition of KMP.

The Remuneration Report for the Company and the Group for 2014 has been prepared in accordance with section 300A of the Corporations 
Act 2001. Information in Table 4: Non Statutory Remuneration Disclosure has been prepared in accordance with the presentation basis set out 
in Section 8.4. The information provided in this Remuneration Report has been audited as required by section 308(3C) of the Corporations Act 
2001, unless indicated otherwise, and forms part of the Directors’ Report.

2. Key Management Personnel (KMP)
The KMP disclosed in this year’s report are detailed in Table 1. The movements which occurred during 2014 are summarised as follows:

NEDs
Over the 2014 financial year Mr John Morschel, Mr Gregory Clark, Mr Peter Hay, Mr David Meiklejohn and Ms Alison Watkins retired from the 
ANZ Board, and Mr David Gonski, Ms Ilana Atlas and Mr John (JT) Macfarlane joined the ANZ Board.

DISCLOSED EXECUTIVES
Effective the 2014 financial year, the Chief Operating Officer role held by Mr Alistair Currie met the definition of a Disclosed Executive. 
His remuneration has been disclosed for the full year. 

TABLE 1: KEY MANAGEMENT PERSONNEL

Name

Position

Non-Executive Directors (NEDs)
D Gonski

Chairman – Appointed Chairman 1 May 2014 (Appointed Director 27 February 2014)

I Atlas

P Dwyer

H Lee

G Liebelt

I Macfarlane

J T Macfarlane

Director – Appointed 24 September 2014

Director – Appointed 1 April 2012

Director – Appointed February 2009

Director – Appointed 1 July 2013

Director – Appointed February 2007

Director – Appointed 22 May 2014

Non-Executive Directors (NEDs) – Former
J Morschel

Chairman – Appointed Chairman March 2010 (Appointed Director October 2004), retired 30 April 2014

G Clark

P Hay

D Meiklejohn

A Watkins

Director – Appointed February 2004, retired 18 December 2013

Director – Appointed November 2008, retired 30 April 2014

Director – Appointed October 2004, retired 18 December 2013

Director – Appointed November 2008, retired 30 April 2014

Chief Executive Officer (CEO)

M Smith
Disclosed Executives – Current
P Chronican

Chief Executive Officer

Chief Executive Officer, Australia

A Currie

S Elliott

A Géczy

D Hisco

G Hodges

J Phillips

N Williams

Chief Operating Officer – Disclosed from 1 October 2013

Chief Financial Officer

Chief Executive Officer, International & Institutional Banking – Appointed 16 September 2013

Chief Executive Officer, New Zealand

Deputy Chief Executive Officer

Chief Executive Officer, Global Wealth and Group Managing Director, Marketing, Innovation and Digital

Chief Risk Officer

Disclosed Executives – Former

A Thursby

Former Chief Executive Officer, International & Institutional Banking – Concluded in role 30 April 2013,  
ceased employment 30 June 2013

Term as KMP 
in 2014

Part Year

Part Year

Full Year

Full Year

Full Year

Full Year

Part Year

Part Year

Part Year

Part Year

Part Year

Part Year

Full Year

Full Year

Full Year

Full Year

Full Year

Full Year

Full Year

Full Year

Full Year

- -

DIRECTORS’ REPORT  

  29

ANZ ANNUAL REPORT 2014ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

3. Role of the Board in Remuneration

The Human Resources (HR) Committee is a Committee of the Board. The HR Committee is responsible for:
 } reviewing and making recommendations to the Board in relation to remuneration governance, director and senior executive remuneration 

and senior executive succession;

 } specifically making recommendations to the Board on remuneration and succession matters related to the CEO, and individual remuneration 

arrangements for other key executives covered by the Group’s Remuneration Policy;

 } the design of significant incentive plans (such as the ANZ Employee Reward Scheme and the Institutional Total Incentives Performance 

Plan); and

 } remuneration structures for senior executives and others specifically covered by the Remuneration Policy.

More details about the role of the HR Committee can be found on the ANZ website.1

The link between remuneration and risk is considered a key requirement by the Board. Committee membership is structured to ensure overlap 
of representation across the HR Committee and Risk Committee, with three Non-Executive Directors currently on both committees. The HR 
Committee has free and unfettered access to risk and financial control personnel, and can also engage independent external advisors as needed.

Throughout the year the HR Committee and management received information from external providers (Aon Hewitt, EY, Hay Group, Herbert 
Smith Freehills, Mercer Consulting (Australia) Pty Ltd and PricewaterhouseCoopers). This information related to remuneration market data 
and analysis, market practice on the structure and design of incentive programs (both short and long term), legislative requirements and 
interpretation of governance and regulatory requirements both in Australia and globally.

The HR Committee did not receive any recommendations from remuneration consultants during the year in relation to the remuneration 
arrangements of KMP. ANZ employs in-house remuneration professionals who provide recommendations to the HR Committee/Board, taking 
into consideration market information provided by external providers. The Board’s decisions were made independently using the information 
provided and having careful regard to ANZ’s strategic objectives and Remuneration Policy and principles.

4. HR Committee Activities

During 2014, the HR Committee met on five occasions, with remuneration matters a standing agenda item on each occasion. The HR Committee 
has a strong focus on the relationship between business performance, risk management and remuneration, with the following activities 
occurring during the year:
 } annual review of the effectiveness of the Remuneration Policy;
 } review of key senior executive appointments and terminations;
 } involvement of the Risk function in remuneration regulatory and compliance related activities;
 } monitoring of regulatory and compliance matters relating to remuneration governance;
 } review of Short Term Incentive (STI) and Long Term Incentive (LTI) arrangements;
 } review of reward outcomes (fixed, STI and LTI) for key senior executives;
 } review of ANZ’s progress in building a culture aligned to its super regional aspirations and employee engagement; 
 } review of health and safety;
 } review of diversity and inclusion; and
 } review of succession plans for key senior executives.

1  Go to anz.com > about us > our company > corporate governance > HR Committee Charter.

30

5. Remuneration Strategy and Objectives

ANZ’s remuneration strategy, the Group’s Remuneration Policy and our reward frameworks all reflect the importance of sound risk management. 
The following principles underpin ANZ’s Remuneration Policy, which is approved by the Board and applied globally across ANZ:
 } creating and enhancing value for all ANZ stakeholders;
 } emphasising the ‘at risk’ components of total rewards to increase alignment with shareholders and encourage behaviour that supports both 
the long term financial soundness and the risk management framework of ANZ, and to deliver superior long term total shareholder returns;

 } differentiating rewards in line with ANZ’s culture of rewarding for outperformance and demonstration of values led behaviours; and
 } providing a competitive reward proposition to attract, motivate and retain the highest quality individuals in order to deliver ANZ’s business 

and growth strategies.

Appropriate risk management is fundamental to the way ANZ operates and is therefore a key element of the way performance is measured and 
assessed at a Group, Division and individual level. Variable reward outcomes reflect performance against a balanced scorecard of measures, both 
financial and non financial (including risk). 

The core elements of ANZ’s remuneration strategy for the CEO and Disclosed Executives are set out below:

FIGURE 1: REMUNERATION OBJECTIVES

Shareholder  
value creation

Emphasis on ‘at risk’ 
components

Reward differentiation to 
drive outperformance and 
values led behaviours

Attract, motivate  
and retain talent

Total target remuneration set by  
reference to geographic market

Fixed

At Risk

Fixed remuneration 

Short Term Incentive (STI)

Long Term Incentive (LTI)

Fixed remuneration is set based on  
financial services market relativities reflecting 
responsibilities, performance, qualifications, 
experience and location. 

STI targets are linked to the performance 
targets of the Group, Division and individual 
using a balanced scorecard approach,  
which considers short term performance  
and contribution towards longer term 
objectives, and also the demonstration  
of values led behaviours.

LTI targets are linked to relative  
Total Shareholder Return (TSR)  
over the longer term.

Cash 

Delivered as:

Part cash and part equity,  
with the equity deferred 
 for 1 and 2 years.

Deferred equity remains  
at risk until vesting.

Equity deferred for 3 years.

Deferred equity remains  
at risk until vesting.

This is tested once  
at vesting date.

DIRECTORS’ REPORT  

  31

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

6. The Composition of Remuneration at ANZ

The Board aims to find a balance between:
 } fixed and at-risk remuneration;
 } short term and long term incentives; and
 } amounts paid in cash and deferred equity.

Figure 2 provides an overview of the target remuneration mix for the CEO and Disclosed Executives.

FIGURE 2: ANNUAL TOTAL REWARD MIX PERCENTAGE (% BASED ON ‘AT TARGET’ LEVELS OF PERFORMANCE)

Target Reward Mix

Deferred
Equity 
50%

At risk
67%

Cash
50%

Fixed
33%

LTI
33%

STI deferred
16.5%

STI cash
16.5%

Fixed  
remuneration
33%

Deferred
Equity 
40%

At risk
63%

Cash
60%

Fixed
37%

LTI
19%

STI deferred
21%

STI cash
23%

Fixed  
remuneration
37%

CEO

Disclosed Executives

The CEO’s target remuneration mix is equally weighted between fixed remuneration, STI and LTI, with approximately half of total target 
remuneration payable in cash in the current year and half allocated as equity and deferred over one, two or three years. The deferred 
remuneration remains at risk until vesting date.

The target remuneration mix for Disclosed Executives is weighted between fixed remuneration (37%), STI (44%) and LTI (19%), with 
approximately 60% of total target remuneration payable in cash in the current year and 40% allocated as equity and deferred over one, two or 
three years. The deferred remuneration remains at risk until vesting date. The Board has adopted this mix as an effective reward mechanism to 
drive strong performance and value for the shareholder in both the short and longer term. In line with that, the STI balanced scorecard contains 
a combination of short and long term objectives. See Section 7.2, STI – Performance and Outcomes.

ANZ’s STI and LTI deferral arrangements are designed to ensure that the CEO and Disclosed Executives are acting in the best long term interests 
of ANZ and its shareholders. Deferring part of their STI and all of their LTI over one to three years every year results in a substantial amount of 
their variable remuneration being directly linked to long term shareholder value. For example as at 30 September 2014 the CEO held 97,751 
unvested STI deferred shares and 856,320 unvested LTI performance rights, the combined value1 of which was around nine times his fixed 
remuneration. Similarly as at 30 September 2014 Disclosed Executives held unvested equity, the value1 of which was around five times their 
average fixed remuneration. All deferred remuneration is subject to ANZ’s clawback provisions.

1  Value is based on the number of unvested deferred shares and unvested rights held at 30 September 2014 multiplied by the ANZ closing share price as at 30 September 2014.

32

The following diagram demonstrates the time horizon associated with STI and LTI awards.

FIGURE 3: STI AND LTI TIME HORIZON

1 Oct 2013

30 Sep 2014

Oct 2014

Nov 2014

Dec 2014

Nov 2015

Nov 2016

Nov/Dec 2017

Annual 
Performance 
and 
Remuneration 
Review

STI

LTI

Performance and  
Measurement Period

STI outcomes 
determined and 
approved by 
the Board

Deferred STI 
allocated as 
equity

Cash STI paid

1 Year

50% of 
deferred STI 
vests (subject 
to Board 
discretion)

1 Year

50% of 
deferred STI 
vests (subject 
to Board 
discretion)

LTI outcomes 
determined and 
approved by 
the Board

Deferred LTI 
allocated 
as equity 
(performance 
rights) to 
Disclosed 
Executives1

CEO grant of 
LTI (subject to 
shareholder 
approval)

3 Years

LTI vests 
(subject to 
Board discretion 
and meeting 
performance 
hurdles)

1  CRO allocated deferred share rights.

The reward structure for the CEO and Disclosed Executives is detailed below. The only exception is the Chief Risk Officer (CRO) whose 
remuneration arrangements have been structured differently to preserve the independence of this role and to minimise any conflicts of interest 
in carrying out the risk control function across the organisation. The CRO’s role has more limited STI leverage for individual performance and 
none (either positive or negative) for Group performance. LTI is delivered as unhurdled deferred share rights, with a three year time based 
hurdle, and is therefore not subject to meeting relative TSR performance hurdles, however is still subject to clawback.

6.1 FIXED REMUNERATION

The fixed remuneration amount is expressed as a total dollar amount which can be taken as cash salary, superannuation contributions and 
other nominated benefits.

ANZ positions fixed remuneration for the CEO and Disclosed Executives against the relevant financial services market (referencing both 
domestic and international financial services companies) and takes into consideration role responsibilities, performance, qualifications, 
experience and location. The financial services market is considered the most relevant comparator as this is the main pool for sourcing talent 
and where key talent may be lost.

6.2 VARIABLE REMUNERATION

Variable remuneration forms a significant part of the CEO’s and Disclosed Executives’ potential remuneration, providing at risk components that 
are designed to drive performance in the short, medium and long term. The term ‘variable remuneration’ within ANZ covers both the STI and 
LTI arrangements.

DIRECTORS’ REPORT  

  33

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

6.2.1 Short Term Incentives (STI) 
The STI provides an annual opportunity for an incentive award. It is assessed against Group, Divisional and individual objectives based on a 
balanced scorecard of measures and positive demonstration of values led behaviours. Many of the measures relate to contribution towards 
medium to longer term performance outcomes aligned to ANZ’s strategic objectives as well as annual goals.

STI ARRANGEMENTS 

Purpose

Performance targets

The STI arrangements support ANZ’s strategic objectives by providing rewards that are significantly differentiated on the 
basis of achievement against annual performance targets coupled with demonstration of values led behaviours.

ANZ’s Employee Reward Scheme (ANZERS) structure and pool is reviewed by the HR Committee and approved by the 
Board. The size of the overall pool is based on an assessment of the balanced scorecard of measures of the Group. This pool 
is then distributed based on relative performance against a balanced scorecard of quantitative and qualitative measures.

In order to focus on achieving individual, Divisional and Group performance objectives a mix of quantitative and 
qualitative short, medium and long term measures are assessed. Further detail is provided in Section 7.2, STI – 
Performance and Outcomes. 
Targets are set considering prior year performance, industry standards and ANZ’s strategic objectives. Many of the 
measures also focus on targets which are set for the current year in the context of progress towards longer term 
goals. The specific targets and features relating to all these measures have not been provided in detail due to their 
commercial sensitivity.
For the CEO and Disclosed Executives, the weighting of measures in each individual’s balanced scorecard will vary 
to reflect the responsibilities of their role. For example the CEOs of the Australia, New Zealand, Global Wealth and 
International and Institutional Banking divisions and also the Chief Financial Officer (CFO) have a heavier weighting 
on financial measures (ranging from 30% to 45%).
The validation of performance and achievements against these objectives at the end of the year, for:
 } the CEO involves input from the CRO and CFO on risk management and financial performance respectively, 
followed by review and endorsement by the HR Committee, with final outcomes approved by the Board; and

 } Disclosed Executives involves a review by the CEO, input on each individual’s risk management from the CRO, input 
on each areas’ internal controls from the Group General Manager Global Internal Audit and input on the financial 
performance of all key Divisions from the CFO. Preliminary and final review is completed by the HR Committee and 
final outcomes are approved by the Board.

The Board reviews performance outcomes against target for each metric, combined with a judgmental assessment 
of the prioritisation and impact of each outcome relative to overall business performance for both the short and 
longer term.
This method of assessment to measure performance has been adopted to ensure validation from a risk management 
and financial performance perspective.

Rewarding performance The 2014 target STI award level for the CEO represents one third of total target remuneration and for Disclosed 

Executives 44% of their total target remuneration. The maximum STI opportunity for the CEO and Disclosed 
Executives is up to 200% of the target whereas any weak performer would receive a significantly reduced or no 
incentive payment at all.

Mandatory deferral

Mandatory deferral of a portion of the STI places an increased emphasis on having a variable structure that is flexible, 
continues to be performance linked, has significant retention elements and aligns the interests of the CEO and 
Disclosed Executives to shareholders to deliver against strategic objectives.

The mandatory deferral threshold for STI payments is currently $100,000 (subject to a minimum deferral amount 
of $25,000) with:
 } the first $100,000 of STI paid in cash;
 } 50% of STI above $100,000 paid in cash;
 } 25% of STI above $100,000 deferred in ANZ equity for one year; and
 } 25% of STI above $100,000 deferred in ANZ equity for two years.

The deferred component of bonuses paid in relation to the 2014 year is delivered as ANZ deferred shares or deferred 
share rights. Where deferred share rights are granted, for grants made after 1 November 2012, any portion of the 
award which vests may be satisfied by a cash equivalent payment rather than shares at the Board’s discretion. At the 
end of the deferral period, each deferred share right entitles the holder to one ordinary share. Deferred shares are 
ordinary shares.

The deferred amounts remain at risk and are subject to clawback until the vesting date.

34

6.2.2 Long Term Incentives (LTI)
The LTI provides an annual opportunity for an equity award deferred for three years that aligns a significant portion of overall remuneration to 
shareholder value over the longer term.

LTI awards remain at risk and subject to clawback until vesting and must meet or exceed a relative TSR performance hurdle. 

The HR Committee will determine the appropriate quantum of awards to be allocated by reference to the performance achieved in the financial 
year to which the awards relate. A grant is then made after the end of the year to which it relates.

Awards granted in November/December 2013 are subject to TSR performance conditions relative to two comparator groups and are described below.

LTI ARRANGEMENTS (granted after 1 October 2013) – EXCLUDING THE CRO

Type of equity 
awarded

Time restrictions

LTI is delivered to the CEO and Disclosed Executives as performance rights. A performance right is a right to acquire a 
share at nil cost, subject to meeting time and performance hurdles. Upon exercise, each performance right entitles the 
CEO and Disclosed Executives to one ordinary share.
For grants made after 1 November 2012, any portion of the award which vests may be satisfied by a cash equivalent 
payment rather than shares at the Board’s discretion.

Performance rights awarded to the CEO and Disclosed Executives will be tested against the relevant performance hurdle 
at the end of the three year performance period. A three year performance period provides a reasonable period to align 
reward with shareholder return and also acts as a vehicle to retain the CEO and Disclosed Executives. If the performance 
rights do not achieve the required performance hurdle they are forfeited at that time.

Performance hurdle The performance rights are designed to reward the CEO and Disclosed Executives if the Group’s TSR is at or above the 

Vesting schedule

median TSR of the relevant comparator group over a three year period. TSR represents the change in the value of a share 
plus the value of reinvested dividends paid. TSR was chosen as the most appropriate comparative measure as it focuses on 
the delivery of shareholder value and is a well understood and tested mechanism to measure performance.
The performance rights granted to the Disclosed Executives and CEO in November/December 2013 were split into two 
equal tranches with vesting dependent upon the Company’s relative TSR performance against two different comparator 
groups (as detailed below). 
Note that grants prior to 1 October 2013 are subject to one performance hurdle only (TSR against the select financial 
services comparator group). 

The proportion of performance rights that become exercisable in each tranche will depend upon the TSR achieved by 
ANZ relative to the companies in the relevant comparator group at the end of the three year performance period.
An averaging calculation is used for TSR over a 90 day period for start and end values in order to reduce the impact of 
share price volatility. To ensure an independent TSR measurement, ANZ engages the services of an external organisation 
(Mercer Consulting (Australia) Pty Ltd) to calculate ANZ’s performance against the TSR hurdles. The level of performance 
required for each level of vesting, and the percentage of vesting associated with each level of performance, are set out 
below. The performance rights lapse if the performance condition is not met. There is no re-testing.

If the TSR of the Company compared to the  
TSR of the relevant comparator group:

The percentage of performance rights which will vest is:

Does not reach the 50th percentile

0%

Reaches or exceeds the 50th percentile but does 
not reach the 75th percentile

50%, plus 2% for every one percentile increase above the 
50th percentile

Reaches or exceeds the 75th percentile

100%

Comparator groups One tranche will be measured against a select financial services comparator group, which currently consists of the 

following nine companies:
 } AMP Limited
 } ASX Limited
 } Commonwealth Bank of Australia Limited
 } Insurance Australia Group Limited
 } Macquarie Group Limited

 } National Australia Bank Limited
 } QBE Insurance Group Limited
 } Suncorp Group Limited
 } Westpac Banking Corporation

Size of LTI grants

The second tranche will be measured against a comparator group comprising the companies within the S&P/ASX 50 Index 
as at 22 November 2013 (the start of the performance period).
Each tranche will be measured independently from the other so one tranche may vest fully or partially but another 
tranche may not.

The size of individual LTI grants is determined by reference to the performance and assessed potential of the individual.  
Individuals are advised of their LTI award value, which is then split into two equal tranches and each tranche is compared 
to a different comparator group as explained above. The total number of performance rights in each tranche is based on 
the allocation value (fair value) of a performance right in that tranche as independently valued. 
The future value of the grant may range from zero to an undefined amount depending on performance against the hurdle 
and the share price at the time of exercise.
Refer to Section 9.3, Equity Valuations for further details on the valuation inputs and grant values. 

DIRECTORS’ REPORT  

  35

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

LTI ARRANGEMENTS FOR THE CRO

Deferred share rights 

The CRO is the only Disclosed Executive to receive LTI deferred share rights, rather than performance rights.
Deferred share rights are subject to a time-based vesting hurdle of three years, during which time they are held in 
trust. The value used to determine the number of LTI deferred share rights to be allocated is based on an independent 
valuation, as detailed in Section 9.3, Equity Valuations.
For grants made after 1 November 2012, any portion of the award which vests may be satisfied by a cash equivalent 
payment rather than shares at the Board’s discretion.

6.3 OTHER REMUNERATION ELEMENTS

Clawback
The Board has on-going and absolute discretion to adjust performance-based components of remuneration (including previously deferred 
equity or cash) downwards, or to zero, at any time, including after the grant of such remuneration, where the Board considers such an 
adjustment is necessary to protect the financial soundness of ANZ or to meet unexpected or unknown regulatory requirements, or if the Board 
subsequently considers that having regard to information which has come to light after the grant of deferred equity/cash, the deferred equity/
cash was not justified.

Prior to any scheduled release of deferred equity/cash, the Board considers whether any downward adjustment should be made. No clawback 
was applied to the remuneration of the CEO and Disclosed Executives during 2014.

Hedging and Margin Lending Prohibition
As specified in the Trading in ANZ Securities Policy and in accordance with the Corporations Act 2001, equity allocated under ANZ incentive 
schemes must remain at risk until fully vested (in the case of deferred shares) or exercisable (in the case of deferred share rights or performance 
rights). As such, it is a condition of grant that no schemes are entered into, by an individual or their associated persons, that specifically protects 
the unvested value of shares,  deferred share rights or performance rights allocated. Doing so would constitute a breach of the grant conditions 
and would result in the forfeiture of the relevant shares, deferred share rights or performance rights.

ANZ also prohibits the CEO and Disclosed Executives from providing ANZ securities in connection with a margin loan or similar financing 
arrangements which may be subject to a margin call or loan to value ratio breach.

To monitor adherence to this policy, ANZ’s CEO and Disclosed Executives are required to sign an annual declaration stating that they and their 
associated persons have not entered into (and are not currently involved in) any schemes to protect the value of their interests in any ANZ 
securities. Based on the 2014 declarations, ANZ can advise that the CEO and Disclosed Executives are fully compliant with this policy.

CEO and Disclosed Executives Shareholding Guidelines
The CEO and Disclosed Executives are expected to accumulate ANZ shares over a five year period, to the value of 200% of their fixed 
remuneration and to maintain this shareholding while an executive of ANZ. Shareholdings for this purpose include all vested and allocated 
(but unvested) equity which is not subject to performance hurdles. Based on equity holdings as at 30 September 2014 and the equity to be 
granted on 21 November 2014 as a result of 2014 Performance and Remuneration Review outcomes, the CEO and all Disclosed Executives meet 
or, if less than five years tenure, are on track to meet their minimum shareholding guidelines requirement.

Cessation of Employment Provisions
The provisions that apply for STI and LTI awards in the case of cessation of employment are detailed in Sections 8.2, Chief Executive Officer (CEO) 
and 8.3, Disclosed Executives.

Conditions of Grant
The conditions under which STI (deferred shares and deferred share rights) and LTI (performance rights and deferred share rights) are granted 
are approved by the Board in accordance with the rules of the ANZ Employee Share Acquisition Plan and/or the ANZ Share Option Plan.

36

7. Linking Remuneration to Balanced Scorecard Performance

7.1 ANZ PERFORMANCE

TABLE 2: ANZ’S FINANCIAL PERFORMANCE 2010 – 2014

Statutory profit ($m)1
Cash/Underlying profit2 (unaudited)
Cash/Underlying return on equity (ROE) (%) (unaudited)

Cash/Underlying earnings per share (EPS) (unaudited)
Share price at 30 September ($)3
Total dividend (cents per share)

Total shareholder return (12 month %)
Average STI as a % of target4

2010

4,501
5,025

15.5%

198.7

23.68

126

1.9
137%

2011

5,355
5,652

16.2%

218.4

19.52

140

(12.6)
110%

2012

5,661
5,830

15.1%

218.5

24.75

145

35.4
117%

2013

6,310
6,492

15.3%

238.3

30.78

164

31.5
133%

2014

7,271
7,117

15.4%

260.3

30.92

178

5.9
133%

1   As set out in the Annual Financial Statements, the Group adopted certain new Accounting Standards and in line with the transitional requirements of the Standards the 2013 results have 

been restated.

2  From 1 October 2012, the Group has used cash profit as a measure of performance for ongoing business activities of the Group, enabling shareholders to assess Group and divisional performance 

against prior periods and against peer institutions. For 2012 to 2014 statutory profit has been adjusted for non-core items to arrive at cash profit. For 2010 and 2011 statutory profit has been 
adjusted for non-core items to arrive at underlying profit, which like cash profit is a measure of the ongoing business performance of the Group but used different criteria for adjusting items. 
Neither cash profit nor underlying profit are audited; however, the external auditor has informed the Audit Committee that the cash/underlying profit adjustments have been determined on a 
consistent basis across the respective periods presented.

3   The opening share price at 1 October 2009 was $24.30.
4   The average STI payments for each year are based on those executives (including the CEO) disclosed in each relevant reporting period.

Figure 4 compares ANZ’s TSR performance against the median TSR and upper quartile TSR of the LTI select financial services (SFS) comparator 
group and also against the S&P/ASX 50 Index over the 2010 to 2014 measurement period. ANZ’s TSR performance has exceeded the upper 
quartile TSR of the LTI SFS comparator group and the ASX 50 index over the five year period to 30 September 2014. Note that this is not 
consistent with the outcomes of the most recently tested LTI grants due to the differences in performance period.

FIGURE 4: ANZ 5-YEAR CUMULATIVE TOTAL SHAREHOLDER RETURN PERFORMANCE

e
g
a
t
n
e
c
r
e
P

250.0%

230.0%

210.0%

190.0%

170.0%

150.0%

130.0%

110.0%

90.0%

70.0%

50.0%

9
0
p
e
S

0
1
r
a
M

0
1
p
e
S

1
1
r
a
M

1
1
p
e
S

2
1
r
a
M

2
1
p
e
S

3
1
r
a
M

3
1
p
e
S

4
1
r
a
M

4
1
p
e
S

Performance period

ANZ TSR
Upper Quartile TSR SFS
Median TSR SFS
S&P/ASX 50

DIRECTORS’ REPORT  

  37

ANZ ANNUAL REPORT 2014 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT (continued)

7.2 STI – PERFORMANCE AND OUTCOMES

ANZ uses a balanced scorecard to measure performance in relation to the Group’s main incentive programs. The scorecard provides a framework 
whereby a combination of measures can be applied to ensure a broader long term strategic focus on driving shareholder value as well as a focus 
on annual priorities.

The HR Committee considers a balanced scorecard that is aligned to the Group’s long term strategic intent under the themes of High 
Performing, Most Respected, Well Managed, Best Connected and Customer Driven, with each of the five categories having broadly equal 
weighting. The Committee also takes into account affordability in light of Group performance in approving the pool spend.

The Board has assessed ANZ’s overall 2014 performance as above, on or below target for each category within the balanced scorecard of 
measures. The Board has given full consideration to the performance of the Group and the Disclosed Executives in determining their rewards. 
Overall spend approved by the Board for the main short term incentive pool was below target levels with a range of underlying outcomes for 
individuals, in line with ANZ’s objectives of differentiating reward based on performance.

The following provides examples of some of the key measures within each category of the balanced scorecard used in 2014 for assessing 
performance for the purpose of determining short term incentive pools.

Category

Measure

High Performing

Outcome

On Target:

Cash profit

A record cash profit after tax of $7,117 million up 9.6% on 2013.

Economic profit1

Economic profit of $2,750 million, 1.1% up year on year.

Return on equity (ROE)

Cash ROE of 15.4%, up 10 basis points (bps) on the prior year as a result of growth in profits 
(+9.6%) from improved productivity and improved credit environment exceeding the increase in 
capital (+9.1%). The increase in accounting capital is attributable to foreign exchange impacts on 
offshore capital, normal business growth, as well as more conservative regulatory requirements 
requiring higher capital levels.

Cash earnings per share 
(EPS)

Cash EPS of 260.3 cents has improved 9.2% from 2013.

Most Respected

On Target:

Senior leaders as 
role models

The overall assessment of Senior Leaders as role models of our values has remained steady 
at 71% year on year.

Employee engagement An engaged workforce is regarded as an important driver of sustainable long term performance. 
Despite continuing challenging business conditions and significant bank-wide changes over the 
year, employee engagement has improved to 73% in 2014 compared to 72% in 2013.

Workforce diversity

Workforce diversity is core to delivering on our super regional strategy. The percentage of 
management roles filled by women has increased from 38.7% to 39.2% year on year. ANZ is 
continually focused on increasing the diversity of its workforce.

38

Category

Measure

Well Managed

Outcome

On Target:

Maintain strong 
credit rating

The maintenance of a strong credit rating at AA is fundamental to the ongoing stability 
of the Group.

Core funding ratio (CFR) CFR of 94.7%, up ~150 bps year on year.

Cost to income ratio

Significant productivity improvement in 2014 with the cost to income ratio reducing 80 bps 
(excluding New Zealand Simplification costs in 2013 and impact of Trustees and SSI sale in 2014) 
on the back of tight cost management.

Number of outstanding 
internal audit items

ANZ Global Internal Audit conducts an ongoing and rigorous review process to identify 
weaknesses in procedures and compliance with policies. In 2014 there was an historically low 
number of outstanding items.

Best Connected

Slightly Below Target:

Growth in Asia Pacific, 
Europe and America 
(APEA)

ANZ aspires to be the most respected bank in the Asia Pacific region by using super regional 
connectivity to better meet the needs of customers which are increasingly linked to regional 
capital, trade and wealth flows. One important measure of the success of the super regional 
strategy is the growth in total Network revenues (revenue arising from having a meaningful 
business in APEA regardless of whether the revenue is subsequently booked within the region 
or in Australia or New Zealand). APEA Network revenue accounts for 23.7% of Group revenue in 
2014, up 1.7% year on year. APEA Cash NPAT grew 19.9% year on year. While Cash NPAT growth 
from Asia has exceeded target, Cash NPAT growth from other regions within APEA were below 
target due to subdued economic conditions and the impact of regulatory changes.

Customer Driven

Above Target:

Customer satisfaction 
(based on external 
survey outcomes)

ANZ tracks customer satisfaction across its businesses as part of a group of indicators of longer 
term performance trends. ANZ aims to achieve top quartile customer satisfaction scores in each 
business based on external surveys.
In 2014, customer satisfaction in Australia Retail has improved on prior year and Corporate and 
Commercial segment maintained a stable customer satisfaction score.
Customer satisfaction in New Zealand has improved across Personal, Small Business and Rural 
customer segments.
International and Institutional Banking has achieved #1 ranking in terms of customer satisfaction 
(Peter Lee Surveys) in Australia and New Zealand.

1  Economic profit is an unaudited risk adjusted profit measure determined by adjusting cash profit for economic credit costs, the benefit of imputation credits and the cost of capital.

DIRECTORS’ REPORT  

  39

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

8. 2014 Remuneration

8.1 NON-EXECUTIVE DIRECTORS (NEDS)

Principles underpinning the remuneration policy for NEDs.

Principle

Comment

Aggregate Board and Committee fees are 
within the maximum annual aggregate 
limit approved by shareholders

The current aggregate fee pool for NEDs of $4 million was approved by shareholders at the 2012 
Annual General Meeting. The annual total of NEDs’ fees, including superannuation contributions, 
is within this agreed limit. Retirement benefits accrued as at September 2005 are not included 
within this limit.

Fees are set by reference to key 
considerations

Board and Committee fees are set by reference to a number of relevant considerations including:
 } general industry practice and best principles of corporate governance;
 } the responsibilities and risks attached to the role of NEDs;
 } the time commitment expected of NEDs on Group and Company matters; and
 } fees paid to NEDs of comparable companies.

ANZ compares NED fees to a comparator group of Australian listed companies with a similar 
size market capitalisation, with particular focus on the major financial services institutions. 
This is considered an appropriate group, given similarity in size, nature of work and time 
commitment required by NEDs.

The remuneration structure preserves 
independence whilst aligning interests of 
NEDs and shareholders

So that independence and impartiality is maintained, fees are not linked to the performance 
of the Company and NEDs are not eligible to participate in any of the Group’s incentive 
arrangements.

Components of NED Remuneration
NEDs receive a base fee for being a Director of the Board, and additional fees for either chairing or being a member of a Board Committee. 
The Chairman of the Board does not receive additional fees for service on a Board Committee.

NEDs also receive superannuation contributions in accordance with the current Superannuation Guarantee legislation (up to the Government’s 
prescribed maximum contributions limit) which satisfies the Company’s statutory superannuation contributions.

From 1 October 2013 the Chairman and NED base fee structure are inclusive of superannuation contributions. This is to enable effective 
management of NED fee costs.

Based on an independent assessment of market practice the Board elected to increase the ANZ Chairman fee and NED base fee slightly as 
shown below. The Risk Committee Chair fee was also increased from $57,000 to $60,000. All other Committee Chair and Committee Member 
fees remained unchanged from 2013. For details of remuneration paid to NEDs for the years 2013 and 2014, refer to Table 3: NED Remuneration 
for 2014 and 2013.

Elements

Details

Board/Committee fees per annum

Board Chairman Fee

Board NED Base Fee

Committee Fees

Audit
Governance 
Human Resources
Risk
Technology

Year

2014
2013

2014
2013

Year

2014
2014
2014
2014
2014

Fee

$802,000
$792,775

$230,000 
$227,775

(including superannuation)
(including superannuation)

(including superannuation)
(including superannuation)

Committee Chair

Committee Member

$65,000
$35,000
$55,000
$60,000
$35,000

$32,500
$15,000
$25,000
$30,000
$15,000

Post-employment Benefits

40

Superannuation contributions are included above.
The ANZ Directors’ Retirement Scheme was closed effective 30 September 2005. Accrued 
entitlements relating to the ANZ Directors’ Retirement Scheme were fixed at 30 September 2005 
and NEDs had the option to convert these entitlements into ANZ shares. Such entitlements, either 
in ANZ shares or cash, have been transferred to the relevant NEDs on retirement from the ANZ 
Board (including interest accrued at the 30 day bank bill rate for cash entitlements). There are no 
outstanding entitlements under the ANZ Directors’ Retirement Scheme.

NED Shareholding Guidelines
The NED shareholding guidelines require NEDs to accumulate shares, over a five year period from appointment, to the value of 100% 
(200% for the Chairman) of the NED base fee and to maintain this shareholding while a Director of ANZ. NEDs have agreed that where their 
holding is below this guideline they will direct a minimum of 25% of their fees each year toward achieving this shareholding.

All NEDs have met or, if appointed within the last five years, are on track to meet their minimum shareholding guidelines requirement.

Refer to Section 9.2, NED, CEO and Disclosed Executives Shareholdings for details relating to the movement in NED shareholdings during 
the reporting period.

NED Statutory Remuneration Disclosure

TABLE 3: NED REMUNERATION FOR 2014 AND 2013

Short-Term NED Benefits

Post-Employment

Financial 
Year

Fees1
$

Non 
monetary 
benefits
$

Superannuation 
guarantee
contributions
$

remuneration2,3

Total

$

Current Non-Executive Directors

D Gonski4
I Atlas5

P Dwyer

H Lee

G Liebelt6

I Macfarlane

J Macfarlane7

Former Non-Executive Directors
J Morschel8

G Clark9

P Hay10

D Meiklejohn11

A Watkins12

Total of all Non-Executive Directors

2014

2014

2014
2013

2014
2013

2014
2013

2014
2013

2014

2014
2013

2014
2013

2014
2013

2014
2013

2014
2013

2014
2013

 383,559 

 3,995 

 320,524 
 297,500 

 296,973 
 280,000 

 300,764 
 70,000 

 319,473 
 314,500 

 103,109 

 453,768 
 775,000 

 64,402 
 300,000 

 176,692 
 302,500 

 68,696 
 320,000 

 182,446 
 312,500 

 2,674,401 
 2,972,000 

 – 

 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 

 23,187 
 5,336 

 4,302 
 – 

 3,065 
 – 

 9,029 
 1,485 

 3,815 
 – 

 43,398 
 6,821 

 11,837 

 380 

 18,027 
 16,796 

 18,027 
 16,796 

 18,027 
 4,444 

 18,027 
 16,796 

 7,557 

 13,331 
 16,796 

 4,444 
 16,796 

 11,138 
 16,796 

 4,444 
 16,796 

 11,208 
 16,796 

 136,447 
 138,812 

 395,396 

 4,375 

 338,551 
 314,296 

 315,000 
 296,796 

 318,791 
 74,444 

 337,500 
 331,296 

 110,666 

 490,286 
 797,132 

 73,148 
 316,796 

 190,895 
 319,296 

 82,169 
 338,281 

 197,469 
 329,296 

 2,854,246 
 3,117,633 

1  Fees are the sum of Board fees and Committee fees, as included in the Annual Report.
2  Long-term benefits and share-based payments are not applicable for the Non-Executive Directors. There were no termination benefits for the Non-Executive Directors in either 2013 or 2014.
3  Amounts disclosed for remuneration of Directors exclude insurance premiums paid by the Group in respect of Directors’ and officers’ liability insurance contracts. The total premium, which cannot 
be disclosed because of confidentiality requirements, has not been allocated to the individuals covered by the insurance policy as, based on all available information, the Directors believe that no 
reasonable basis for such allocation exists.

I Atlas commenced as a Non-Executive Director on 24 September 2014 so 2014 remuneration reflects amounts received for the partial service for the 2014 year.

4  D Gonski commenced as a Non-Executive Director on 27 February 2014 and as Chairman on 1 May 2014 so 2014 remuneration reflects amounts received for the partial service for the 2014 year.
5 
6  G Liebelt commenced as a Non-Executive Director on 1 July 2013 so 2013 remuneration reflects amounts received for the partial service for the 2013 year.
7  J Macfarlane commenced as a Non-Executive Director on 22 May 2014 so 2014 remuneration reflects amounts received for the partial service for the 2014 year.
8  J Morschel retired as Chairman on 30 April 2014 so 2014 remuneration reflects amounts received for the partial service for the 2014 year. Non monetary benefits relate to car parking and gifts on 

retirement. $90,959 was paid to J Morschel on retirement in relation to his accrued entitlements under the closed ANZ Directors’ Retirement Scheme.

9  G Clark retired as a Non-Executive Director on 18 December 2013 so 2014 remuneration reflects amounts received for the partial service for the 2014 year. Non monetary benefits relate to gifts on 

retirement. $123,990 was paid to G Clark on retirement in relation to his accrued entitlements under the closed ANZ Directors’ Retirement Scheme.

10 P Hay retired as a Non-Executive Director on 30 April 2014 so 2014 remuneration reflects amounts received for the partial service for the 2014 year. Non monetary benefits relate to gifts 

on retirement.

11 D Meiklejohn retired as a Non-Executive Director on 18 December 2013 so 2014 remuneration reflects amounts received for the partial service for the 2014 year. Non monetary benefits relate to 
office space, car parking and gifts on retirement. $96,545 was paid to D Meiklejohn on retirement in relation to his accrued entitlements under the closed ANZ Directors’ Retirement Scheme.
12 A Watkins retired as a Non-Executive Director on 30 April 2014 so 2014 remuneration reflects amounts received for the partial service for the 2014 year. Non monetary benefits relate to gifts 

on retirement. 

DIRECTORS’ REPORT  

  41

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

8.2 CHIEF EXECUTIVE OFFICER (CEO)

Actual remuneration provided to the CEO in 2014 is detailed below, with remuneration tables provided in Section 8.4, Remuneration Tables – 
CEO and Disclosed Executives.

Fixed pay: The CEO’s fixed remuneration remained unchanged at $3.15 million for the year ending 30 September 2014 (with his only increase 
since commencement being four years ago, effective 1 October 2010).

Short Term Incentive (STI): The CEO has a target STI opportunity of $3.15 million. The actual amount paid can increase or decrease from this 
number dependent on his performance as CEO and the performance of the organisation as a whole. Specifically, if, in the Board’s view the CEO 
has performed above/below his targets, the Board may exercise its discretion to increase/decrease the STI beyond his target payment.

The Board approved the CEO’s 2014 balanced scorecard annual objectives and his longer term strategic goals at the start of the year and 
then assessed his performance against these at the end of the year. The CEO’s STI payment for 2014 was then determined having regard to 
his delivery against these objectives including ANZ’s productivity performance and focus on capital efficiency, his demonstration of values 
led behaviours, as well as progress achieved in relation to ANZ’s long term strategic goals. The STI payment for 2014 will be $4.0 million with 
$2.05 million paid in cash and the balance ($1.95 million) awarded as deferred shares, half deferred for one year and half for two years.

Unvested deferred shares will be forfeited if the CEO resigns. Unvested deferred shares will be retained and released at the vesting date where 
the CEO is terminated with notice or where cessation of employment is by mutual agreement, unless the Board determines otherwise.

Long Term Incentive (LTI): At the 2010 Annual General Meeting shareholders approved an LTI grant of performance rights to the CEO with 
an award value of $3 million. The performance rights were tested on 17 December 2013 against the TSR performance hurdle relative to a 
comparator group of select financial services companies. Although ANZ achieved TSR growth of 58.6% over the three year performance period, 
ANZ’s TSR did not reach the median of the comparator group. Accordingly, the performance rights did not vest. The performance rights lapsed 
in full at this time, and the CEO received no value. There is no retesting of this grant.

At the 2013 Annual General Meeting shareholders approved an LTI grant of performance rights to the CEO with an award value equivalent 
to 100% of his 2013 fixed pay, being $3.15 million, divided into two equal tranches. The performance condition for each tranche is relative 
TSR against a set comparator group, as outlined in Section 6.2.2, Long Term Incentives. Performance is assessed at the end of a three year 
performance period commencing 22 November 2013 (with no retesting). The total number of performance rights granted was determined by 
splitting the LTI grant value into two equal tranches of $1.575 million each and then dividing these amounts by the allocation value (fair value 
at the date of allocation) of each tranche. The face value of the performance rights at the start of the performance period (based on the one 
week  Volume Weighted Average Price (VWAP) of the Company’s shares traded on the ASX in the week up to, and including, 22 November 2013, 
of $31.7451) was $6.4 million.

For 2014, it is proposed to grant a LTI with an award value of $3.4 million, subject to shareholder approval at the 2014 Annual General Meeting, 
reflecting the importance of focusing the CEO on the achievement of longer term strategic objectives and alignment with shareholders 
interests.  The LTI will be delivered as performance rights split into two equal tranches, each with a separate relative TSR performance hurdle, 
as outlined in Section 6.2.2, Long Term Incentives, which is measured independently of the other. The TSR hurdles will be subject to testing after 
three years, i.e. November 2017 (with no retesting). 

The performance rights will be forfeited if the CEO resigns before they have vested and/or been exercised. The performance rights will be 
retained and will vest and become exercisable, subject to the relevant time and performance conditions being satisfied, where the CEO is 
terminated with notice or where cessation of employment is by mutual agreement.

CEO Equity
Details of deferred shares and rights granted to the CEO during the 2014 year and in prior years which vested, were exercised/sold or which 
lapsed/were forfeited during the 2014 year are set out in Section 9.1, CEO and Disclosed Executives Equity.

The movement during the reporting period in shareholdings and rights of the CEO (held directly, indirectly and by related parties) is provided in 
Section 9.2, NED, CEO and Disclosed Executives Shareholdings.

42

CEO’s Contract Terms
The following sets out details of the contract terms relating to the CEO. The contract terms are in line with industry practice (based on external 
advice on Australian and international peer company benchmarks) and ASX Corporate Governance Principles.

Length of contract

Mr Smith commenced as CEO and Executive Director of ANZ on 1 October 2007 and is on a permanent contract, 
which is an ongoing employment contract until notice is given by either party.

Notice periods

Mr Smith or ANZ may terminate the employment agreement by providing 12 months’ written notice.

Resignation

On resignation, all unvested STI deferred shares and all unexercised performance rights (or cash equivalent) will 
be forfeited.

Termination on notice 
by ANZ

ANZ may terminate Mr Smith’s employment by providing 12 months’ written notice or payment in lieu of the notice 
period based on fixed remuneration.
On termination on notice by ANZ all unvested STI deferred shares will be released at the original vesting date unless 
the Board determines otherwise; all performance rights (or cash equivalent) which have vested or vest during the 
notice period will be retained and become exercisable; all performance rights (or cash equivalent) which have not yet 
vested will be retained and will vest and become exercisable subject to the relevant time and performance hurdles 
being satisfied.

Death or total and 
permanent disablement

On death or total and permanent disablement, all unvested STI deferred shares and all performance rights (or cash 
equivalent) will vest.

Change of control

In the event of takeover, scheme of arrangement or other change of control event occurring, the performance 
condition applying to the performance rights will be tested and the performance rights will vest based on the extent 
the performance condition is satisfied. No pro-rata reduction in vesting will occur based on the period of time from 
the date of grant to the date of the change of control event occurring, and vesting will only be determined by the 
extent to which the performance condition is satisfied.
Any performance rights which vest based on satisfaction of the performance condition will vest at a time (being no 
later than the final date on which the change of control event will occur) determined by the Board.
Any performance rights which do not vest will lapse with effect from the date of the change of control event 
occurring, unless the Board determines otherwise.
Any unvested STI deferred shares will vest at a time (being no later than the final date on which the change of control 
event will occur) determined by the Board.

Termination for serious 
misconduct

ANZ may immediately terminate Mr Smith’s employment at any time in the case of serious misconduct, and Mr Smith 
will only be entitled to payment of fixed remuneration up to the date of termination.
On termination without notice by ANZ in the event of serious misconduct all STI deferred shares remaining in trust 
and performance rights (or cash equivalent) will be forfeited.

Statutory Entitlements

Payment of statutory entitlements of long service leave and annual leave applies in all events of separation.

DIRECTORS’ REPORT  

  43

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

8.3 DISCLOSED EXECUTIVES

Actual remuneration provided to the Disclosed Executives in 2014 is summarised below, with remuneration tables provided in Section 8.4, 
Remuneration Tables – CEO and Disclosed Executives.

Fixed pay: The annual review of ANZ’s fixed remuneration levels for Disclosed Executives identified that most executives were competitively 
positioned within the market and therefore adjustments were only made to three executives (Mr Hisco, Mr Hodges and Mr Williams).

Short Term Incentive (STI): All incentives actually paid in the 2014 financial year related to performance from the 2013 financial year, and all 
deferred components are subject to the Board’s discretion to reduce or adjust to zero before vesting.

For the 2014 year, the Board took into consideration overall Company performance against the balanced scorecard of measures, along with 
individual performance against set objectives. Overall, the total amount of STI payments to Disclosed Executives for the 2014 year (which 
are paid in the 2015 financial year) has increased from 2013, reflecting the improvement in company performance, the continued focus on 
productivity and capital efficiency, and progress towards the achievement of longer term targets, demonstrating the link between performance 
and variable reward outcomes.

The range in payments to individuals was broad, ranging from on target to well above target.

Long Term Incentive (LTI): LTI performance rights granted to Disclosed Executives in November 2010 were tested in November 2013 against the 
TSR performance hurdle relative to a comparator group of select financial services companies. Although ANZ achieved TSR growth of 55.9% over 
the three year performance period, ANZ’s TSR did not reach the median of the comparator group. Accordingly, the performance rights did not 
vest. The performance rights lapsed in full at this time, and the Disclosed Executives received no value. There is no retesting of this grant.

LTI performance rights granted to Disclosed Executives during the 2014 financial year were allocated in November 2013 in two tranches. 
Each tranche is subject to meeting the relative TSR performance hurdle of that tranche, measured over a three year performance period 
commencing 22 November 2013. 

For awards to be allocated in November 2014, the Board elected to grant LTI awards to Disclosed Executives around or above target, reflecting 
the importance of focusing Disclosed Executives on the achievement of longer term strategic objectives and alignment with shareholders 
interests, and recognising the capabilities of these individuals and the need to retain their expertise over the longer term.

Disclosed Executives Equity
Details of deferred shares and rights granted to the Disclosed Executives during the 2014 year and granted to the Disclosed Executives in prior 
years which vested, were exercised/sold or which lapsed/were forfeited during the 2014 year are set out in Section 9.1, CEO and Disclosed 
Executives Equity.

The movement in shareholdings and rights of the Disclosed Executives (held directly, indirectly and by related parties) during the reporting 
period is provided in Section 9.2, NED, CEO and Disclosed Executives Shareholdings.

44

Disclosed Executives’ Contract Terms
The following sets out details of the contract terms relating to the Disclosed Executives. The contract terms for all Disclosed Executives are 
similar, but do on occasion, vary to suit different needs.

Length of contract

Disclosed Executives are on a permanent contract, which is an ongoing employment contract until notice is given by 
either party.

Notice periods

Resignation

Termination on notice 
by ANZ

Redundancy

In order to terminate the employment arrangements, Disclosed Executives are required to provide the Company with 
six months’ written notice. ANZ must provide Disclosed Executives with 12 months’ written notice.

On resignation, unless the Board determines otherwise, all unvested deferred shares, all unvested or vested but 
unexercised performance rights and all deferred share rights are forfeited.

ANZ may terminate the Disclosed Executive’s employment by providing 12 months’ written notice or payment 
in lieu of the notice period based on fixed remuneration. On termination on notice by ANZ, unless the Board 
determines otherwise:
 } all unvested deferred shares, performance rights and deferred share rights are forfeited; and
 } only performance rights and deferred share rights that are vested may be exercised.

If ANZ terminates employment for reasons of redundancy, a severance payment will be made that is equal to 
12 months’ fixed remuneration.
All STI deferred shares and STI deferred share rights remain subject to clawback and are released at the original 
vesting date. Performance rights (subject to performance hurdles being met), LTI deferred shares and LTI 
deferred share rights are either released in full or on a pro-rata basis, at the discretion of the Board with regard to 
the circumstances.

Death or total and 
permanent disablement

On death or total and permanent disablement all unvested STI deferred shares, all deferred share rights and all 
performance rights will vest.

Termination for serious 
misconduct

ANZ may immediately terminate the Disclosed Executive’s employment at any time in the case of serious misconduct, 
and the employee will only be entitled to payment of fixed remuneration up to the date of termination.
On termination without notice by ANZ in the event of serious misconduct all deferred shares held in trust will be 
forfeited and all performance rights and deferred share rights will be forfeited.

Statutory Entitlements

Payment of statutory entitlements of long service leave and annual leave applies in all events of separation.

DIRECTORS’ REPORT  

  45

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

8.4 REMUNERATION TABLES – CEO AND DISCLOSED EXECUTIVES
Table 4: Non Statutory Remuneration Disclosure has been prepared to provide shareholders with a view of remuneration structure and how 
remuneration was paid or communicated to the CEO and Disclosed Executives for 2013 and 2014. The Board believes presenting information 
in this way provides the shareholder with increased clarity and transparency of the CEO and Disclosed Executives’ remuneration, clearly showing 
the amounts awarded for each remuneration component (fixed remuneration, STI and LTI) within the financial year. Details of prior year awards 
which may have vested in 2013 and 2014 are provided in the footnotes.

Individuals included in table

Fixed pay

Non monetary benefits

Long service leave accrual

NON  
STATUTORY  
REMUNERATION 
DISCLOSURE 
TABLE

STATUTORY  
REMUNERATION 
DISCLOSURE 
TABLE

CEO and  
Current Disclosed Executives

Total of cash salary and 
superannuation contributions

(pro-rated for period  
of year as a KMP)

CEO, Current and  
Former Disclosed Executives

(pro-rated for period  
of year as a KMP)

Cash salary (including any 
reductions made in relation 
to the utilisation of ANZ’s 
Lifestyle Leave Policy) and 
superannuation contributions

Non monetary benefits  
which typically consists  
of company-funded benefits 
and fringe benefits tax  
payable on these benefits

Not included

As above

Long service leave  
accrued during the year

1  Subject to Shareholder approval for the CEO

TABLE 4:  NON STATUTORY REMUNERATION  
DISCLOSURE – CEO AND CURRENT  
DISCLOSED EXECUTIVE REMUNERATION  
FOR 2014 AND 2013

Fixed

Financial 
Year

Remuneration1
$

Non monetary 
benefits
$

Cash
$

Deferred as 
equity
$

CEO and Current Disclosed Executives
M Smith3
Chief Executive Officer
P Chronican4
Chief Executive Officer, Australia
A Currie5
Chief Operating Officer
S Elliott6
Chief Financial Officer
A Géczy7
Chief Executive Officer, International & Institutional Banking
D Hisco8
Chief Executive Officer, New Zealand

G Hodges9
Deputy Chief Executive Officer
J Phillips10
Chief Executive Officer, Global Wealth and Group Managing 
Director, Marketing, Innovation and Digital
N Williams11
Chief Risk Officer

2014
2013

2014
2013

2014

2014
2013

2014
2013

2014
2013

2014
2013

2014
2013

2014
2013

 3,150,000 
 3,150,000 

 1,300,000 
 1,300,000 

 1,000,000 

 1,250,000 
 1,250,000 

 1,250,000 
 50,000 

 1,165,493 
 1,000,000 

 1,050,000 
 1,000,000 

 1,000,000 
 1,000,000 

 1,250,000 
 1,000,000 

 170,019 
 145,681 

 15,938 
 15,669 

 15,938 

 20,663 
 15,669 

 337,718 
–

 430,342 
 411,398 

 19,166 
 27,404 

 5,500 
 5,500 

 18,551 
 248,328 

 2,050,000 
 2,050,000 

 925,000 
 1,050,000 

 950,000 

 1,300,000 
 1,300,000 

 900,000 
–

 1,150,083 
 1,050,000 

 800,000 
 675,000 

 900,000 
 700,000 

 1,950,000 
 1,950,000 

 825,000 
 950,000 

 850,000 

 1,200,000 
 1,200,000 

 800,000 
–

 1,050,082 
 950,000 

 700,000 
 575,000 

 800,000 
 600,000 

 950,000 
 850,000 

 850,000 
 750,000 

1  Fixed Remuneration was unchanged year on year for Disclosed Executives, with the exception of D Hisco, G Hodges and N Williams. The difference for A Géczy year on year reflects partial service 

as a Disclosed Executive in 2013.

2  The possible range of STI is between 0 and 2 times target STI. The actual STI received is dependent on ANZ and individual performance. Anyone who received less than 100% of target forfeited 

the rest of their STI entitlement. The minimum value is nil and the maximum value is what was actually paid.

3  M Smith – Non monetary benefits include car parking, life insurance and taxation services. In 2014 equity to the value of $2,335,900 vested in respect of previously disclosed deferred STI granted 
in November 2011 and November 2012. Deferred LTI which was granted in December 2010 and previously disclosed, lapsed in December 2013.  The 2014 LTI relates to the proposed LTI grant, 
subject to approval by shareholders at the 2014 Annual General Meeting. LTI of $3,150,000 for FY13 equated to 201,086 performance rights which based on the 1 week VWAP at the start of the 
performance period (22 November 2013) had a face value of $6,383,495 as approved by shareholders at the 2013 Annual General Meeting.

4  P Chronican – Non monetary benefits include car parking and taxation services. In 2014 equity to the value of $1,014,170 vested in respect of previously disclosed deferred STI granted 
in November 2011 and November 2012. Deferred LTI which was granted in November 2010 and previously disclosed, lapsed in November 2013. LTI of $700,000 for FY13 equated to 
48,275 performance rights which based on the 1 week VWAP at the start of the performance period (22 November 2013) had a face value of $1,532,495.

5  A Currie – The Chief Operating Officer role is a Disclosed Executive role for the first time effective 1 October 2013 as it meets the definition of KMP. Non monetary benefits include car parking and 
taxation services. In 2014 equity to the value of $933,222 vested in respect of deferred STI granted in November 2011 and November 2012, and equity to the value of $1,082,546 vested in respect 
of deferred LTI granted in November 2010.

6  S Elliott – Non monetary benefits include car parking and taxation services. In 2014 equity to the value of $952,637 vested in respect of previously disclosed deferred STI granted in 
November 2011 and November 2012.  Deferred LTI which was granted in November 2010 and previously disclosed, lapsed in November 2013. LTI of $1,000,000 for FY13 equated to 
68,965 performance rights which based on the 1 week VWAP at the start of the performance period (22 November 2013) had a face value of $2,189,301.

46

The information provided in Table 4 is non statutory information and differs from the information provided in Table 5: Statutory Remuneration 
Disclosure, which has been prepared in accordance with Australian Accounting Standards. A description of the difference between the two 
tables in relation to the 2014 financial year information is provided below:

Retirement benefits

Not included

STI

LTI

Other equity allocations

STI awarded in Nov 2014  
for the 2014 financial year – expressed as a cash value 
plus a deferred equity grant value

Award value of  
LTI granted in  
Nov/Dec1 2014

Employee Share Offer 
communicated value granted 
in Dec 2013

The equity allocation value multiplied by the number of instruments  
granted equals the STI/LTI deferred equity dollar value

Retirement benefit accrued 
during the year. This relates  
to a retirement allowance 
available to individuals 
employed prior to Nov 1992

Includes cash STI (Nov 2014 element only) and amortised 
STI for deferred equity from current and prior year awards
Amortised STI values relate to STI awards made in 
Nov 2011, 2012, 2013 and to be granted in Nov 2014

Amortised LTI values relate 
to LTI awards made in 
Nov/Dec 2010, 2011, 2012 
and 2013

Amortised values for equity  
awards made in prior years, 
excluding STI and LTI awards

Equity is amortised over the vesting period of the award. Refer to footnote 7 of the  
Statutory Remuneration Disclosure Table for details of how amortised values are calculated

STI

Total
$

As % of target 
%

As % of maximum 
opportunity2
%

LTI

Total (deferred 
as equity)
$

Total Remuneration

Received
$

Deferred as equity
$

Total
$

 4,000,000 
 4,000,000 

 1,750,000 
 2,000,000 

 1,800,000 

 2,500,000 
 2,500,000 

 1,700,000 
–

 2,200,165 
 2,000,000 

 1,500,000 
 1,250,000 

 1,700,000 
 1,300,000 

 1,800,000 
 1,600,000 

127%
127%

112%
128%

150%

167%
167%

113%
–

157%
167%

119%
104%

142%
108%

120%
133%

63%

56%

75%

83%

57%

79%

60%

71%

80%

 3,400,000 
 3,150,000 

 700,000 
 700,000 

 750,000 

 800,000 
 1,000,000 

 800,000 
 625,000 

 699,260 
 699,200 

 500,000 
 500,000 

 700,000 
 500,000 

 750,000 
 750,000 

 5,370,019 
 5,345,681 

 2,240,938 
 2,365,669 

 1,965,938 

 2,570,663 
 2,565,669 

 2,487,718 
 50,000 

 2,745,918 
 2,461,398 

 1,869,166 
 1,702,404 

 1,905,500 
 1,705,500 

 2,218,551 
 2,098,328 

 5,350,000 
 5,100,000 

 1,525,000 
 1,650,000 

 1,600,000 

 2,000,000 
 2,200,000 

 1,600,000 
 625,000 

 1,749,342 
 1,649,200 

 1,200,000 
 1,075,000 

 1,500,000 
 1,100,000 

 10,720,019 
 10,445,681 

 3,765,938 
 4,015,669 

 3,565,938 

 4,570,663 
 4,765,669 

 4,087,718 
 675,000 

 4,495,260 
 4,110,598 

 3,069,166 
 2,777,404 

 3,405,500 
 2,805,500 

 1,600,000 
 1,500,000 

 3,818,551 
 3,598,328 

7  A Géczy – Commenced in role 16 September 2013 so fixed remuneration reflects amounts received for the partial service for the 2013 year. Non monetary benefits include relocation expenses and car 
parking. LTI of $625,000 for FY13 equated to 43,102 performance rights which based on the 1 week VWAP at the start of the performance period (22 November 2013) had a face value of $1,368,277.
8  D Hisco – Effective 2014, D Hisco received a 5% AUD increment and his remuneration was then fixed in NZD using the average exchange rate for FY13. His 2014 remuneration value in the table 
represents his NZD remuneration converted to AUD at the average exchange rate for FY14. Non monetary benefits includes expenses related to his relocation to New Zealand, car parking and 
taxation services. In 2014 equity to the value of $1,203,589 vested in respect of previously disclosed deferred STI granted in November 2011 and November 2012. Deferred LTI which was granted 
in November 2010 and previously disclosed, lapsed in November 2013. LTI of $699,200 for FY13 equated to 48,220 performance rights which based on the 1 week VWAP at the start of the 
performance period (22 November 2013) had a face value of $1,530,749. D Hisco was also eligible to receive shares to the value of $800 in relation to the Employee Share Offer in December 2013.

9  G Hodges – Non monetary benefits include car parking and taxation services. In 2014 equity to the value of $733,666 vested in respect of previously disclosed deferred STI granted 
in November 2011 and November 2012. Deferred LTI which was granted in November 2010 and previously disclosed, lapsed in November 2013. LTI of $500,000 for FY13 equated to 
34,482 performance rights which based on the 1 week VWAP at the start of the performance period (22 November 2013) had a face value of $1,094,635.

10 J Phillips – Non monetary benefits include taxation services. In 2014 equity to the value of $643,058 vested in respect of previously disclosed deferred STI granted in November 2011 and 
November 2012. Deferred LTI which was granted in 2010 and previously disclosed, lapsed in November 2013. LTI of $500,000 for FY13 equated to 34,482 performance rights which based 
on the 1 week VWAP at the start of the performance period (22 November 2013) had a face value of $1,094,635.

11 N Williams – Fixed remuneration was increased in October 2013 in light of market competitive remuneration levels for this role, and in recognition of his more seasoned contribution. This has been 
the only adjustment to his fixed remuneration since his appointment to the role in December 2011. Non monetary benefits include car parking and taxation services. In 2014 equity to the value of 
$806,482 vested in respect of deferred STI granted in November 2011 and November 2012 and equity to the value of $676,587 vested in respect of deferred LTI granted in November 2010. LTI of 
$750,000 for FY13 equated to 27,603 deferred share rights which based on the 1 week VWAP at the start of the performance period (22 November 2013) had a face value of $876,260.

DIRECTORS’ REPORT  

  47

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

TABLE 5: STATUTORY REMUNERATION DISCLOSURE – CEO AND DISCLOSED EXECUTIVE REMUNERATION FOR 2014 AND 2013 

Short-Term Employee Benefits

Post-Employment

Financial 
Year

Cash salary1
$ 

Non monetary 
2
benefits
$

Total cash 
incentive
$

3,4

Super 
5
contributions
$

Retirement 
benefit accrued 
6
during year
$

CEO and Current Disclosed Executives 

M Smith10 
Chief Executive Officer

P Chronican 
Chief Executive Officer, Australia

A Currie11
Chief Operating Officer

S Elliott 
Chief Financial Officer

A Géczy12 
Chief Executive Officer, International 
& Institutional Banking

D Hisco13
Chief Executive Officer, New Zealand

G Hodges 
Deputy Chief Executive Officer

J Phillips
Chief Executive Officer, Global Wealth 
and Group Managing Director, 
Marketing, Innovation and Digital 

N Williams
Chief Risk Officer

Former Disclosed Executives

A Thursby14
Former Chief Executive Officer, 
International & Institutional Banking

Total of all Executive KMPs15

2014
2013
2014
2013
2014

2014
2013
2014
2013

2014
2013
2014
2013
2014
2013

2014
2013

2013

2014
2013

 3,150,000 
 3,150,000 
 1,189,252 
 1,191,978 
 879,723 

 1,143,512 
 1,146,133 
 1,143,512 
 48,942 

 1,165,493 
 1,000,000 
 960,550 
 916,906 
 914,809 
 916,906 

 170,019 
 145,681 
 15,938 
 15,669 
 15,938 

 20,663 
 15,669 
 337,718 
 – 

 430,342 
 411,398 
 19,166 
 27,404 
 5,500 
 5,500 

 2,050,000 
 2,050,000 
 925,000 
 1,050,000 
 950,000 

 1,300,000 
 1,300,000 
 900,000 
 – 

 1,150,083 
 1,050,000 
 800,000 
 675,000 
 900,000 
 700,000 

 – 
 – 
 110,748 
 108,022 
 85,191 

 106,488 
 103,867 
 106,488 
 1,058 

 – 
 – 
 89,450 
 83,094 
 85,191 
 83,094 

 1,143,512 
 899,347 

 18,551 
 248,328 

 950,000 
 850,000 

 106,488 
 83,094 

 937,500 

 10,130 

 – 

 – 

 11,690,363 
 10,207,712 

 1,033,835 
 879,779 

 9,925,083 
 7,675,000 

 690,044 
 462,229 

 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 61,805 
 5,436 
 7,945 
 5,071 
 – 
 – 

 25,251 
 5,286 

 – 

 95,001 
 15,793 

1  Cash salary includes reductions made in relation to the utilisation of ANZ’s Lifestyle Leave Policy, where applicable.
2  Non monetary benefits generally consist of company-funded benefits such as car parking and taxation services. This item also includes costs met by the company in relation to relocation, gifts 

received on leaving ANZ for former Disclosed Executives, and life insurance for the CEO. The fringe benefits tax payable on any benefits is also included in this item.

3  The total cash incentive relates to the cash component only, with the relevant amortisation of the STI deferred components included in share-based payments and amortised over the vesting period. 

The total STI was approved by the Board on 29 October 2014. 100% of the cash incentive awarded for the 2013 and 2014 years vested to the Disclosed Executive in the applicable financial year.
4  The possible range of STI is between 0 and 2 times target STI. The actual STI received is dependent on ANZ and individual performance. The 2014 STI awarded (cash and equity component) as 
a percentage of target STI was: M Smith 127% (2013: 127%); P Chronican 112% (2013: 128%); A Currie 150%; S Elliott 167% (2013:167%); A Géczy 113% (2013: n/a); D Hisco 157% (2013: 167%); 
G Hodges 119% (2013: 104%); J Phillips 142% (2013: 108%); N Williams 120% (2013: 133%); A Thursby (2013: nil). Anyone who received less than 100% of target forfeited the rest of their STI 
entitlement. The minimum value is nil and the maximum value is what was actually paid.

5  For all Australian based Disclosed Executives other than M Smith and A Thursby, the superannuation contribution reflects the Superannuation Guarantee Contribution – individuals may elect to 

take this contribution as superannuation or a combination of superannuation and cash. As M Smith is and A Thursby was a holder of a long stay visa, their fixed remuneration does not include the 
Superannuation Guarantee Contribution, however they are able to elect voluntary superannuation contributions.  

6  Accrual relates to Retirement Allowance. As a result of being employed with ANZ prior to November 1992, D Hisco, G Hodges and N Williams are eligible to receive a Retirement Allowance on 

7 

retirement, retrenchment, death, or resignation for illness, incapacity or domestic reasons. The Retirement Allowance is calculated as follows: three months of preserved notional salary (which is 
65% of Fixed Remuneration) plus an additional 3% of notional salary for each year of full time service above 10 years, less the total accrual value of long service leave (including taken and untaken).
In accordance with the requirements of AASB 2 Share-based payments, the amortisation value includes a proportion of the fair value (taking into account market-related vesting conditions) of all 
equity that had not yet fully vested as at the commencement of the financial year. The fair value is determined at grant date and is allocated on a straight-line basis over the relevant vesting period. 
The amount included as remuneration is not related to nor indicative of the benefit (if any) that may ultimately be realised should the equity become exercisable.

8  Remuneration amounts disclosed exclude insurance premiums paid by the consolidated entity in respect of directors’ and officers’ liability insurance contracts which cover current and former KMP 
of the controlled entities. The total premium, which cannot be disclosed because of confidentiality requirements, has not been allocated to the individuals covered by the insurance policy as, based 
on all available information, the directors believe that no reasonable basis for such allocation exists.

48

Long-Term 
Employee 
Benefits

Long service leave 
accrued during 
the year
$

Share-Based Payments7

Total amortisation value of

STI

LTI

Other equity 
allocations

Shares
$

Options and 
Rights
$

Shares
$

Rights
$

Shares
$

Termination 
benefits
$

Grand total 
remuneration
$

8, 9

 47,073 
 47,289 
 19,525 
 19,614 
 14,983 

 18,752 
 22,038 
 18,938 
 780 

 62,038 
 14,064 
 32,355 
 14,429 
 15,010 
 15,078 

 1,893,344 
 1,719,210 
 848,607 
 723,368 
 717,821 

 1,134,313 
 796,167 
 313,878 
 – 

 – 
 – 
 611,759 
 527,240 
 658,421 
 490,516 

 127,499 
 14,214 

 745,149 
 575,216 

 – 

 (78,480)

 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 195,545 

 3,133,587 
 2,991,143 
 657,940 
 672,705 
 463,757 

 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 922,786 
 771,029 
 178,321 
 – 

 548,048 
 461,622 
 495,131 
 498,760 
 493,171 
 480,192 

 183,979 
 347,119 

 413,799 
 176,435 

 – 
 16,708 
 – 
 – 

 790,752 
 768,790 
 – 
 – 
 – 
 – 

 – 
 – 

 – 

 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 217 
 – 
 – 
 – 
 – 
 – 

 – 
 – 

 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 

 10,444,023 
 10,103,323 
 3,767,010 
 3,781,356 
 3,322,958 

 4,646,514 
 4,171,611 
 2,998,855 
 50,780 

 4,208,778 
 3,711,310 
 3,016,356 
 2,747,904 
 3,072,102 
 2,691,286 

 3,714,228 
 3,199,039 

 – 

 (529,830)

 – 

 127,038 

 466,358 

 356,173 
 147,506 

 6,923,292 
 4,753,237 

 790,752 
 785,498 

 379,524 
 347,119 

 7,306,540 
 5,522,056 

 217 
 – 

 – 
 127,038 

 39,190,824 
 30,922,967 

9  The disclosed amortised value of rights for each KMP as a percentage of Grand Total Remuneration is: M Smith 30%; P Chronican 17%; A Currie 14%; S Elliott 20%; A Géczy 6%; D Hisco 32%; 

G Hodges 16%; J Phillips 16%; N Williams 11%.

10 While the CEO is an Executive Director, he has been included in this table with the Disclosed Executives. 
11 A Currie’s role is a Disclosed Executive role for the first time in 2014 as it meets the definition of Key Management Personnel. 
12 A Géczy was appointed to the CEO, International & Institutional Banking role on 16 September 2013 so remuneration reflects amounts received for the partial service of the 2013 year. 
13 D Hisco was eligible in FY14 to receive shares in relation to the Employee Share Offer, which provides a grant of up to $1,000 of ANZ shares in each financial year to eligible employees subject to 

Board approval. Refer to Note 45 Employee Share and Option Plans for further details on the Employee Share Offer.

14 A Thursby ceased employment 30 June 2013 and remuneration is to this date.
15 For those Disclosed Executives who were disclosed in both 2013 and 2014, the following are noted: 

- M Smith – uplift in year-on-year total remuneration, driven mainly by an increase in the amortisation value of equity.
- P Chronican – reduction in year-on-year total remuneration, driven by a combination of factors including cash STI and amortisation value of LTI.
- S Elliott – uplift in year-on-year total remuneration, driven mainly by increases in the amortised value of equity.
-  A Géczy – 2013 total remuneration only reflected a partial year as he commenced in role 16 September 2013. Uplift in year-on-year total remuneration due to non monetary benefits and full year 

in role in 2014.

- D Hisco – uplift in year-on-year total remuneration, driven by a combination of factors including 5% increase in cash salary, exchange rate movements, cash STI and amortised value of equity.
- G Hodges – uplift in year-on-year remuneration, driven by a combination of factors including increase in cash salary, cash STI and amortised value of equity.
- J Phillips – uplift in year-on-year remuneration, driven by a combination of factors including cash STI and amortised value of equity.
- N Williams – uplift in year-on-year remuneration, driven by a combination of factors including increase in cash salary, cash STI and amortised value of equity.

DIRECTORS’ REPORT  

  49

ANZ ANNUAL REPORT 2014 
 
 
 
 
 
 
 
DIRECTORS’ REPORT (continued)

9. Equity

All shares underpinning equity awards may be purchased on market, or be newly issued shares or a combination of both. For the 2013 equity 
granted to the CEO and Disclosed Executives, all STI deferred shares were purchased on market and for LTI performance rights, the approach to 
satisfying awards will be determined closer to the time of vesting.

9.1 CEO AND DISCLOSED EXECUTIVES EQUITY 

Details of deferred shares and rights granted to the CEO and Disclosed Executives during the 2014 year, and granted to the CEO and Disclosed 
Executives in prior years which vested, were exercised/sold or which lapsed/were forfeited during the 2014 year is set out below.

TABLE 6: CEO AND DISCLOSED EXECUTIVES EQUITY GRANTED, VESTED, EXERCISED/SOLD AND LAPSED/FORFEITED

Vested

Lapsed/Forfeited

Exercised/Sold

Name

Type of equity

Number  
granted1

Grant  
date

First date 
exercisable

Date  

of expiry Number %

Value2

$ Number %

Value2

$ Number %

Value2
$

CEO and Current Disclosed Executives
M Smith4

–
36,729 14-Nov-11 14-Nov-13
–
36,334 12-Nov-12 12-Nov-13
–
30,709 22-Nov-13 22-Nov-14
–
30,708 22-Nov-13 22-Nov-15
17-Dec-10 17-Dec-13 16-Dec-14
253,164
18-Dec-13 18-Dec-16 18-Dec-18
100,832
18-Dec-13 18-Dec-16 18-Dec-18
100,254
–
16,587 14-Nov-11 14-Nov-13
–
15,139 12-Nov-12 12-Nov-13
–
14,961 22-Nov-13 22-Nov-14
14,960 22-Nov-13 22-Nov-15
–
54,347 12-Nov-10 12-Nov-13 11-Nov-15
25,234 22-Nov-13 22-Nov-16 21-Nov-18
23,041 22-Nov-13 22-Nov-16 21-Nov-18
–
16,587 14-Nov-11 14-Nov-13
–
12,616 12-Nov-12 12-Nov-13
–
10,236 22-Nov-13 22-Nov-14
–
10,236 22-Nov-13 22-Nov-15
33,741 12-Nov-10 12-Nov-13
–
27,036 22-Nov-13 22-Nov-16 21-Nov-18
24,687 22-Nov-13 22-Nov-16 21-Nov-18
–
9,573 14-Nov-11 14-Nov-13
–
20,186 12-Nov-12 12-Nov-13
–
18,898 22-Nov-13 22-Nov-14
–
18,897 22-Nov-13 22-Nov-15
45,986 12-Nov-10 12-Nov-13 11-Nov-15
36,049 22-Nov-13 22-Nov-16 21-Nov-18
32,916 22-Nov-13 22-Nov-16 21-Nov-18
22,530 22-Nov-13 22-Nov-16 21-Nov-18
20,572 22-Nov-13 22-Nov-16 21-Nov-18
–
9,985
–
1,320
–
23,282
–
25
20,318 14-Nov-11 14-Nov-13 14-Nov-15
17,338 12-Nov-12 12-Nov-13 12-Nov-15
15,780 22-Nov-13 22-Nov-14 21-Nov-16
16,608 22-Nov-13 22-Nov-15 21-Nov-17
33,444 12-Nov-10 12-Nov-13 11-Nov-15
25,205 22-Nov-13 22-Nov-16 21-Nov-18
23,015 22-Nov-13 22-Nov-16 21-Nov-18

8-Dec-04
5-Nov-04
31-Oct-08
4-Dec-13

8-Dec-07
5-Nov-07
31-Oct-11
4-Dec-16

–
–

–
–
–
–

–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–
–

–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–

(36,729) 100 1,137,302
–
36,729 100 1,170,160
(36,334) 100 1,125,071
–
36,334 100 1,165,740
–
–
–
–
–
–
–
–
–
–
–
–
–
–
– (253,164) 100 (7,742,211)
–
–
–
–
–
–
–
–
–
–
–
–
–
–
(16,587) 100 528,450
–
528,450
16,587 100
(15,139) 100 485,720
–
485,720
15,139 100
–
–
–
–
–
–
–
–
–
–
–
–
–
–
– (54,347) 100 (1,743,669)
–
–
–
–
–
–
–
–
–
–
–
–
–
–
(16,587) 100 529,951
–
528,450
16,587 100
(12,616) 100 403,079
–
404,772
12,616 100
–
–
–
–
–
–
–
–
–
–
–
–
(33,741) 100 1,078,018
–
33,741 100 1,082,546
–
–
–
–
–
–
–
–
–
–
–
–
(9,573) 100 305,855
–
304,989
9,573 100
(20,186) 100 644,939
–
647,648
20,186 100
–
–
–
–
–
–
–
–
–
–
–
–
–
–
– (45,986) 100 (1,475,415)
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
(9,985) 100 329,918
–
–
–
–
44,542
(1,320) 100
–
–
–
–
1,289
(39) 0.2
–
–
–
–
–
–
–
–
–
–
– (20,318) 100 675,958
647,317
20,318 100
– (17,338) 100 556,272
556,272
17,338 100
–
–
–
–
–
–
–
–
–
–
–
– (33,444) 100 (1,073,017)
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–

–
–

–
–

–

Vested and 
exercisable 
as at 30 Sep 
20143

Unexer 
-cisable  
as at  
30 Sep  
2014

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
23,243
–
–
–
–
–
–
–
–

–
–
30,709 
30,708 
–
100,832 
100,254 
–
–
14,961 
14,960 
–
25,234 
23,041 
–
–
10,236 
10,236 
–
27,036 
24,687 
–
–
18,898 
18,897 
–
36,049 
32,916 
22,530 
20,572 
–
–
–
25 
–
–
15,780 
16,608 
–
25,205 
23,015 

STI deferred shares
STI deferred shares
STI deferred shares11
STI deferred shares11
LTI performance rights
LTI performance rights12
LTI performance rights12

S Elliott7

A Currie6

P Chronican5STI deferred shares
STI deferred shares
STI deferred shares11
STI deferred shares11
LTI performance rights
LTI performance rights12
LTI performance rights12
STI deferred shares
STI deferred shares
STI deferred shares11
STI deferred shares11
LTI deferred shares
LTI performance rights12
LTI performance rights12
STI deferred shares
STI deferred shares
STI deferred shares11
STI deferred shares11
LTI performance rights
LTI performance rights12
LTI performance rights12
LTI performance rights12
LTI performance rights12
STI deferred shares
LTI deferred shares
LTI deferred shares
Employee share offer
STI deferred share rights
STI deferred share rights
STI deferred share rights11
STI deferred share rights11
LTI performance rights
LTI performance rights12
LTI performance rights12

D Hisco8

A Géczy

50

Vested

Lapsed/Forfeited

Exercised/Sold

Number  
granted1

Grant  
date

First date 
exercisable

Date  

of expiry Number %

Value2

$ Number %

Value2

$ Number %

Name

Type of equity

G Hodges9 STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares11
STI deferred shares11
LTI deferred shares
LTI deferred shares
LTI deferred shares

8-Nov-00
8-Nov-00
24-Apr-01
23-Oct-02

8-Nov-01
2,554
8-Nov-03
5,159
24-Apr-04
3,771
4,761
23-Oct-05
4,503 20-May-03 20-May-06
9,911 12-Nov-10 12-Nov-12
11,848 14-Nov-11 14-Nov-12
11,848 14-Nov-11 14-Nov-13
11,102 12-Nov-12 12-Nov-13
9,055 22-Nov-13 22-Nov-14
9,055 22-Nov-13 22-Nov-15
1,300
24-Apr-04
23-Oct-05
3,800
6,500 20-May-03 20-May-06

24-Apr-01
23-Oct-02

–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
377,469
356,197
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–

(2,554) 100
(5,159) 100
(3,771) 100
(4,761) 100
(4,503) 100
(9,911) 100
(11,848) 100
–
–
–
–
–
–
–
–
(1,300) 100
(3,800) 100
(6,500) 100

– (41,806) 100 (1,341,304)

LTI performance rights
LTI performance rights12
LTI performance rights12

41,806 12-Nov-10 12-Nov-13 11-Nov-15

18,024 22-Nov-13 22-Nov-16 21-Nov-18

16,458 22-Nov-13 22-Nov-16 21-Nov-18

J Phillips10

STI deferred shares

9,004 14-Nov-11 14-Nov-13

STI deferred shares
STI deferred shares11
STI deferred shares11
LTI performance rights
LTI performance rights12
LTI performance rights12

STI deferred shares
STI deferred shares11
STI deferred shares11
LTI deferred shares
LTI deferred share rights12

9,004 100

286,861

11,102 100

356,197

–

–

–

–

11,102 12-Nov-12 12-Nov-13

9,449 22-Nov-13 22-Nov-14

9,448 22-Nov-13 22-Nov-15

37,625 12-Nov-10 12-Nov-13 11-Nov-15

18,024 22-Nov-13 22-Nov-16 21-Nov-18

16,458 22-Nov-13 22-Nov-16 21-Nov-18

11,607 12-Nov-12 12-Nov-13

11,811 22-Nov-13 22-Nov-14

11,811 22-Nov-13 22-Nov-15

–

–

–

–

13,625 100

434,083

11,607 100

372,399

–

–

–

–

–

–

21,088 12-Nov-10 12-Nov-13
–
27,603 22-Nov-13 22-Nov-16 21-Nov-18

21,088 100
–
–

676,587
–

N Williams

STI deferred shares

13,625 14-Nov-11 14-Nov-13

– (37,625) 100 (1,207,161)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–
–

–

–

–

–

–

–

–
–

–

–

–

–

–

–

–
–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(13,625) 100

435,354

(11,607) 100

370,874

–

–

–

–

–

–

(21,088) 100
–
–

677,209
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
11,848 100
11,102 100
–
–
–
–
–
–
–
–
–
–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Value2
$

85,970
173,656
126,935
160,259
151,575
333,612
398,813
–
–
–
–
43,759
127,911
218,795

–

–

–

–

–

–

–

–

–

–

Vested and 
exercisable 
as at 30 Sep 
20143

Unexer 
-cisable  
as at  
30 Sep  
2014

–
–
–
–
–
–
–
11,848
11,102
–
–
–
–
–

–

–

–

9,004

11,102

–

–

–

–

–

–

–

–

–

–
–

–
–
–
–
–
–
–
–
–
9,055 
9,055 
–
–
–

–

18,024 

16,458 

–

–

9,449 

9,448 

–

18,024 

16,458 

–

–

11,811 

11,811 

–
27,603 

1  Executives, for the purpose of the five highest paid executives disclosures, are defined as Disclosed Executives or other members of Management Board. For the 2014 financial year the five 

highest paid executives include four Disclosed Executives and the Deputy CEO, International & Institutional Banking (G Planté). Rights granted to Disclosed Executives as remuneration in 2014 are 
included above. Rights granted to G Planté as remuneration in 2014 include two tranches of LTI performance rights (Tranche one of 25,234 LTI performance rights and Tranche two of 23,041 LTI 
performance rights. Both tranches were granted on 22 Nov 2013, are first exercisable on 22 Nov 2016 subject to meeting performance hurdles and have an expiry date of 21 Nov 2018). No rights 
have been granted to the CEO, Disclosed Executives or the five highest paid executives since the end of 2014 up to the signing of the Director’s Report on 5 November 2014.

2  The point in time value of shares and/or performance rights is based on the one day VWAP of the Company’s shares traded on the ASX on the date of vesting, lapsing/forfeiture or exercising/sale/

transfer out of trust, multiplied by the number of shares and/or performance rights. 

3  The number vested and exercisable is the number of shares, options and rights that remain vested at the end of the reporting period. No shares, options and rights were vested and unexercisable.
4  M Smith – The CEO had a proportion of his STI amount deferred as equity. The Board determined the deferred amount for the CEO. Refer to Table 10 for details of the valuation methodology, 

inputs and fair value. The 2013 LTI grant for the CEO was delivered as performance rights. Refer to the section on CEO LTI for further details of the LTI grant and Table 11 for details of the valuation, 
inputs and fair value. LTI performance rights granted 17 Dec 2010 lapsed on 17 Dec 2013 and the one day VWAP was $30.5818.

5  P Chronican – LTI performance rights granted 12 Nov 2010 lapsed on 12 Nov 2013 and the one day VWAP was $32.0840.
6  A Currie commenced as KMP from 1 October 2013.
7  S Elliott – LTI performance rights granted 12 Nov 2010 lapsed on 12 Nov 2013 and the one day VWAP was $32.0840.
8  D Hisco – STI deferred share rights granted 14 Nov 2011 were exercised on 04 Apr 2014, the one day VWAP on date of exercise was $33.2689 and the exercise price was $0.00. STI deferred share 
rights granted 12 Nov 2012 were exercised on 12 Nov 2013 and the one day VWAP on date of exercise was $32.0840. LTI performance rights granted 12 Nov 2010 lapsed on 12 Nov 2013 and the 
one day VWAP was $32.0840.

9  G Hodges – LTI performance rights granted 12 Nov 2010 lapsed on 12 Nov 2013 and the one day VWAP was $32.0840.
10 J Phillips – LTI performance rights granted 12 Nov 2010 lapsed on 12 Nov 2013 and the one day VWAP was $32.0840.
11 The Disclosed Executives had a proportion of their STI amount deferred as equity. In 2014 D Hisco received share rights rather than shares due to taxation regulations in New Zealand. 

A share right effectively provides a right in the future to acquire a share in ANZ at nil cost to the employee. Refer to the STI arrangements section for further details of the mandatory deferral 
arrangements for the Disclosed Executives and Table 11 for details of the valuation methodology, inputs and fair value.

12 The 2013 LTI grants for Disclosed Executives were delivered as performance rights excluding for the CRO. Refer to Section 6.2.2, LTI for further details and Table 11 for details of the valuation, 

inputs and fair value.

DIRECTORS’ REPORT  

  51

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

9.2 NED, CEO AND DISCLOSED EXECUTIVES SHAREHOLDINGS

Details of shares held directly, indirectly or beneficially by each NED, including their related parties, are provided below.

TABLE 7: NED SHAREHOLDINGS (INCLUDING MOVEMENTS DURING THE 2014 YEAR)

Name

Type

Current Non-Executive Directors

D Gonski4

I Atlas4

P Dwyer

H Lee

G Liebelt

I Macfarlane

Ordinary shares

Ordinary shares

Ordinary shares

Directors’ Share Plan
Ordinary shares

Ordinary shares
Capital notes
Capital notes 2
Convertible preference shares (CPS1)

Ordinary shares
Capital notes
Convertible preference shares (CPS2)
Convertible preference shares (CPS3)

J Macfarlane4

Ordinary shares
Capital notes 2

Former Non-Executive Directors

J Morschel4

Directors’ Share Plan
Ordinary shares
Capital notes
Capital notes 2
Convertible preference shares (CPS2)

G Clark4

P Hay4

Directors’ Share Plan
Ordinary shares

Directors’ Share Plan
Ordinary shares

D Meiklejohn4

Ordinary shares

A Watkins4

Ordinary shares
Capital notes

Opening balance at 
1 Oct 2013

Shares granted 
during the year as 
remuneration

Received during the 
year on exercise of 
options or rights

Resulting from 
any other changes 
during the year1

Closing balance at  
30 Sep 20142,3

30,921

7,360

5,500

2,000
8,000

9,748
1,500
–
2,500

17,616
1,000
500
1,000

12,284
2,000

7,860
15,742
1,000
–
1,000

5,479
12,000

3,400
12,664

16,198

20,111
300

–

–

–

–
–

–
–
–
–

–
–
–
–

–
–

–
–
–
–
–

–
–

–
–

–

–
–

–

–

–

–
–

–
–
–
–

–
–
–
–

–
–

–
–
–
–
–

–
–

–
–

–

–
–

–

–

4,500

109
–

–
–
2,500
(2,500)

–
500
–
–

–
–

–
–
–
1,000
–

(5,479)
5,479

(3,400)
3,839

–

–
–

30,921 

7,360 

10,000 

2,109 
8,000 

9,748 
1,500 
2,500 
–

17,616 
1,500 
500 
1,000 

12,284 
2,000 

7,860 
15,742 
1,000 
1,000 
1,000 

–
17,479 

–
16,503 

16,198 

20,111 
300

1  Shares from any other changes during the year include the net result of any shares purchased, sold, or acquired under the Dividend Reinvestment Plan.
2  The following shares (included in the holdings above) were held on behalf of the NEDs (i.e. indirect beneficially held shares) as at 30 September 2014 or for those who concluded as a 

Non-Executive Director during the 2014 financial year, as at retirement date: D Gonski – 30,921, I Atlas – 7,360, P Dwyer – 10,000, H Lee – 2,109, G Liebelt – 13,748, I MacFarlane – 20,616, 
J MacFarlane – 12,284, J Morschel – 19,560, G Clark – 12,000, P Hay – 12,685, D Meiklejohn – 13,698, A Watkins – 20,411.

3  There was no change in the balance as at report sign-off date for current Non-Executive Directors.
4  For those who commenced as a Non-Executive Director during the 2014 financial year, the opening balance is as at commencement date. For those that concluded as a Non-Executive Director 

during the 2014 financial year, the closing balance is at retirement date.

52

Details of shares held directly, indirectly or beneficially by the CEO and each Disclosed Executive, including their related parties, are 
provided below.

TABLE 8: CEO AND DISCLOSED EXECUTIVE SHAREHOLDINGS (INCLUDING MOVEMENTS DURING THE 2014 YEAR)

Name

Type

CEO and Current Disclosed Executives

M Smith

P Chronican

A Currie4

S Elliott

A Géczy

D Hisco

G Hodges

J Phillips

Deferred shares
Ordinary shares

Deferred shares
Ordinary shares
Convertible preference shares (CPS2)

Deferred shares
Ordinary shares

Deferred shares
Ordinary shares

Deferred shares
Employee Share Offer
Ordinary shares

Deferred shares
Ordinary shares

Deferred shares
Ordinary shares

N Williams

Deferred shares

Opening balance at 
1 Oct 2013

Shares granted 
during the year as 
remuneration

Received during the 
year on exercise of 
options or rights

Resulting from any 
other changes during 
the year1

Closing balance at  
30 Sep 20142,3

112,154
1,301,048

49,652
116,279
1,499

103,087
1,042

53,692
1,446
–

34,587
–
20,000

175,617
136,532

34,168
9,733

83,813

61,417
–

29,921
–
–

20,472
–

37,795
–
–

–
25
–

18,110
–

18,897
–

23,622

–
–

–
–
–

–
–

–
–
–

–
–
37,656

–
–

–
–

–

(70,097)
(399,180)

(32,461)
34,513
–

(64,613)
–

(30,488)
(1,404)
–

(11,344)
–
(656)

(48,689)
(40,893)

2,324
–

(46,490)

103,474 
901,868 

47,112 
150,792 
1,499 

58,946
1,042 

60,999
42 
–

23,243 
25 
57,000 

145,038 
95,639 

55,389 
9,733 

60,945

1  Shares resulting from any other changes during the year include the net result of any shares purchased, forfeited, sold or acquired under the Dividend Reinvestment Plan.
2  The following shares (included in the holdings above) were held on behalf of the CEO and Disclosed Executives (i.e. indirect beneficially held shares) as at 30 September 2014: M Smith – 103,474; 

P Chronican – 47,112; A Currie – 58,946; S Elliott – 60,999; D Hisco – 38,243; G Hodges – 187,773; J Phillips – 55,389; N Williams – 60,945.

3  There was no change in the balance as at report sign-off date.
4  Commencing balance is based on holdings as at the date of commencement as a Key Management Personnel (1 October 2013).

DIRECTORS’ REPORT  

  53

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

Details of deferred share rights and performance rights held directly, indirectly or beneficially by the CEO and each Disclosed Executive, 
including their related parties, are provided below.

TABLE 9: CEO AND DISCLOSED EXECUTIVE RIGHTS HOLDINGS (INCLUDING MOVEMENTS DURING THE 2014 YEAR)

Name

Type

CEO and Current Disclosed Executives

M Smith

P Chronican

A Currie4

S Elliott

A Géczy

D Hisco

G Hodges

J Phillips

N Williams

LTI performance rights

LTI performance rights

LTI performance rights

LTI performance rights

LTI performance rights

STI deferred share rights
LTI performance rights

LTI performance rights

LTI performance rights

LTI deferred share rights

Opening  
balance at 
1 Oct 2013

Granted  
during the  
year as
 remuneration1

Exercised 
during 
the year

Resulting from any 
other changes 
during the year

Closing  
balance as at  
30 Sep 20142,3

908,398

190,305

73,818

236,078

–

56,038
138,026

146,388

142,207

29,225

201,086

48,275

51,723

68,965

43,102

32,388
48,220

34,482

34,482

27,603

–

–

–

–

–

(37,656)
–

–

–

–

(253,164)

(54,347)

–

(45,986)

–

–
(33,444)

(41,806)

(37,625)

–

856,320

184,233

125,541

259,057

43,102

50,770
152,802

139,064

139,064

56,828

1  Details of options/rights granted as remuneration during 2014 are provided in Table 6.
2  There was no change in the balance as at report sign-off date.
3  No options/rights were vested and exerciseable or vested and unexerciseable as at 30 September 2014.
4  Commencing balance is based on holdings as at the date of commencement as a Key Management Personnel (1 October 2013).

9.3 EQUITY VALUATIONS

This section outlines the valuations used throughout this report in relation to equity grants. 

Equity valuation inputs – deferred shares

TABLE 10: EQUITY VALUATION INPUTS – DEFERRED SHARES

Recipients

Executives
Executives
Executives
Executives
Executives
Executives
Executives
Executives
CEO and Executives
CEO and Executives
CEO and Executives
CEO and Executives
Executives
Executives
Executives
Executives
Executives
Executives
Executives

Type

STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
STI deferred shares
LTI deferred shares
LTI deferred shares
LTI deferred shares
LTI deferred shares
LTI deferred shares
LTI deferred shares

Grant date

08-Nov-00
08-Nov-00
24-Apr-01
23-Oct-02
20-May-03
08-Dec-04
12-Nov-10
14-Nov-11
14-Nov-11
12-Nov-12
22-Nov-13
22-Nov-13
04-Dec-13
24-Apr-01
23-Oct-02
20-May-03
05-Nov-04
31-Oct-08
12-Nov-10

Equity fair 
value1
$

Share closing
price at grant
$

Vesting period 
(years)

14.53
14.53
13.96
18.05
18.07
19.90
23.32
20.89
20.89
24.57
31.66
31.66
31.60
13.96
18.05
18.07
20.70
17.18
23.32

13.94
13.94
13.32
17.25
17.29
19.90
23.22
20.66
20.66
24.45
31.68
31.68
31.76
13.32
17.25
17.29
20.77
17.36
23.22

1
3
3
3
3
3
2
1
2
1
1
2
3
3
3
3
3
3
3

1  The volume weighted average share price of all ANZ shares sold on the ASX on the date of grant is used to calculate the fair value of shares. No dividends are incorporated into the measurement 

of the fair value of shares.

54

Equity valuation inputs – rights
ANZ engages external experts to independently value any required deferred share rights and performance rights, taking into account factors 
including the performance conditions, share price volatility, life of the instrument, dividend yield and share price at grant date. 

The following tables provide details of the valuations of the various equity instruments issued during the year and in prior years for shares and 
rights where vesting, lapse/forfeiture or exercise/sale has occurred during the year:

TABLE 11: EQUITY VALUATION INPUTS – RIGHTS

Recipients

Type

Grant date

Executives
Executives
Executives
Executives
Executives
CEO
Executives
Executives
CEO
CEO
Executives

STI deferred share rights 14-Nov-11
STI deferred share rights 12-Nov-12
STI deferred share rights 22-Nov-13
STI deferred share rights 22-Nov-13
12-Nov-10
LTI performance rights
17-Dec-10
LTI performance rights
22-Nov-13
LTI performance rights
22-Nov-13
LTI performance rights
18-Dec-13
LTI performance rights
18-Dec-13
LTI performance rights
22-Nov-13
LTI deferred share rights

Exercise  
price 
$

Equity 
fair  
value 
$

Share  
closing price 
at grant 
$

ANZ 
expected 
volatility 
%

Equity 
term 
(years)

Vesting 
period 
(years)

Expected 
life  
(years)

Expected 
dividend 
yield 
%

Risk free 
interest 
rate 
%

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

18.21
23.07
30.10
28.60
11.96
11.85
13.87
15.19
15.62
15.71
27.17

20.66
24.45
31.68
31.68
23.22
23.59
31.68
31.68
30.70
30.70
31.68

25.0
22.5
20.0
20.0
30.0
30.0
20.0
20.0
20.0
20.0
20.0

4
3
3
4
5
4
5
5
5
5
5

2
1
1
2
3
3
3
3
3
3
3

2
1
1
2
3
3
3
3
3
3
3

6.50
6.00
5.25
5.25
5.00
5.00
5.25
5.25
5.50
5.50
5.25

3.65
2.82
2.54
2.75
5.04
5.15
3.13
3.13
2.90
2.90
3.13

10. NEDs, CEO and Disclosed Executives Loan and Other Transactions (non remuneration)

10.1 LOAN TRANSACTIONS

Loans made to the NEDs, the CEO and Disclosed Executives are made in the ordinary course of business on normal commercial terms and 
conditions no more favourable than those given to other employees or customers, including the term of the loan, security required and the 
interest rate.

Details of loans outstanding at the reporting date to NEDs, the CEO and Disclosed Executives including their related parties, where the 
individual’s aggregate loan balance exceeded $100,000 at any time during the year, are provided below.

Other than the loans disclosed below no other loans were made, guaranteed or secured by any entity in the Group to the NEDs, the CEO and 
Disclosed Executives, including their related parties.

TABLE 12: NED LOAN TRANSACTIONS

Name

Non-Executive Directors

   J Macfarlane

   A Watkins (former)

Total

Opening balance at
1 Oct 20131
$

Closing balance at
30 Sep 20141
$

Interest paid and
payable in the
reporting period2
$

Highest balance
in the reporting
period
$

6,634,025

3,600,000

6,489,628

3,600,000

10,234,025

10,089,628

383,363

193,426

576,789

7,255,500

3,600,000

10,855,500

1  For NEDs who commenced during the 2014 financial year, opening balances are as at date of commencement. For NEDs who retired during the 2014 financial year, closing balances are as 

at retirement date.

2  Actual interest paid after taking into account offset accounts. The loan balance is shown gross, however the interest paid takes into account the impact of offset accounts.

DIRECTORS’ REPORT  

  55

ANZ ANNUAL REPORT 2014DIRECTORS’ REPORT (continued)

TABLE 13: CEO AND DISCLOSED EXECUTIVE LOAN TRANSACTIONS

Name

CEO and Current Disclosed Executives

M Smith

A Currie

S Elliott

A Géczy

D Hisco

G Hodges

N Williams

Total

Opening balance at
1 Oct 2013
$

Closing balance at
30 Sep 2014
$

Interest paid and
payable in the
reporting period1
$

Highest balance
in the reporting
period
$

1,000,000

5,126,691

2,000,000

–

2,039,881

5,094,023

1,581,874

1,000,000

3,778,488

1,600,000

8,394,849

3,438,788

3,189,527

1,668,474

45,900

173,401

21,182

110,198

93,655

243,253

49,207

1,000,000

5,275,085

2,000,000

8,394,849

3,472,601

5,258,545

1,668,474

16,842,469

23,070,126

736,796

27,069,554

1  Actual interest paid after taking into account offset accounts. The loan balance is shown gross, however the interest paid takes into account the impact of offset amounts.

10.2 OTHER TRANSACTIONS

All other transactions of the NEDs, the CEO and Disclosed Executives and their related parties are conducted on normal commercial terms and 
conditions no more favourable than those given to other employees or customers, and are deemed trivial or domestic in nature.

Signed in accordance with a resolution of the Directors.

David M Gonski, AC 
Chairman

5 November 2014

Michael R P Smith, OBE  
Director

56

ANZ ANNUAL REPORT 2014

CORPORATE GOVERNANCE 

THE FOLLOWING STATEMENT SETS OUT THE GOVERNANCE FRAMEWORK THE BOARD HAS 
ADOPTED AT ANZ AS WELL AS HIGHLIGHTS OF THE SUBSTANTIVE WORK UNDERTAKEN BY 
THE BOARD AND ITS COMMITTEES DURING THE FINANCIAL YEAR. 

2014 Key Areas of Focus and Achievements

 } Ongoing monitoring of Management’s progress in 

connection with ANZ’s super regional strategy

 } Strong focus on key aspects of ANZ’s technology strategy 
(including infrastructure, system robustness, and cyber 
crime risk) and ANZ’s productivity strategy (including the 
ongoing development of the Operational Hubs)
 } Regular review of the evolving global regulatory 

environment and the implications in relation to the 
management of capital, funding, liquidity and risk

 } Board succession planning and recruitment including the 
appointments of Mr D M Gonski as the new Chairman and 
Mr J T Macfarlane and Ms I R Atlas as new Non-Executive 
Directors, and the retirements of Messrs J P Morschel, 
D E Meiklejohn, P A F Hay, Dr G J Clark and Ms A M Watkins

 } Consideration and review of ANZ’s Corporate 

Sustainability Strategy and Framework and progress 
on key aspects. ANZ was recognised as a leading bank 
globally on the Dow Jones Sustainability Index (DJSI) 
for the 13th year in succession

Approach to Governance

In relation to corporate governance, ANZ seeks to: 
 } embrace principles and practices it considers to be best practice 

internationally;

 } be an ‘early adopter’, where appropriate, by complying before 

a published law or recommendation takes effect; and

 } take an active role in discussions of corporate governance best 
practice and associated regulation in Australia and overseas.

Compliance with Corporate Governance Codes

Australia
As a company listed on the ASX, ANZ is required to disclose how 
it has applied the Recommendations contained within the ASX 
Corporate Governance Council’s Corporate Governance Principles 
and Recommendations (ASX Governance Principles) during the 
financial year, explaining any departures from them. ANZ confirms 
it has followed the Recommendations of the ASX Corporate 
Governance Council during the reporting period.

Full details of the location of the references in this Statement 
(and elsewhere in this Annual Report) which specifically set out 
how ANZ applies each Recommendation of the ASX Governance 
Principles are contained on anz.com > About us > Our company > 
Corporate governance. 

A new edition of the ASX Governance Principles came into effect for 
ANZ’s financial year beginning 1 October 2014. ANZ early adopted 
many of the updated requirements prior to them coming into effect 
and will fully comply with all requirements during 2014/15. 

The information in this Statement is current as at 10 October 2014 
except where otherwise indicated and has been approved by 
ANZ’s Board.

New Zealand
As an overseas listed issuer on the NZX, ANZ is deemed to comply 
with the NZX Listing Rules provided that it remains listed on the ASX, 
complies with the ASX Listing Rules and provides the NZX with all the 
information and notices that it provides to the ASX. ANZ met these 
requirements during the year.

The ASX Governance Principles may differ materially from the NZX’s 
corporate governance rules and the principles of the NZX’s Corporate 
Governance Best Practice Code. More information about the 
corporate governance rules and principles of the ASX can be found 
at asx.com.au and, in respect of the NZX, at nzx.com.

ANZ has also complied with the Corporate Governance Principles 
of the New Zealand Securities Commission (now Financial Markets 
Authority) throughout the financial year.

Other jurisdictions
ANZ also monitors best practice developments in corporate 
governance across other relevant jurisdictions.

ANZ deregistered from the US Securities Exchange Commission 
with effect from October 2007. Despite no longer being required 
to comply with United States corporate governance rules, ANZ’s 
corporate governance practices continue to have regard to US 
corporate governance regulations in relation to the independence of 
Directors, the independence of the external auditor and the financial 
expertise of the Audit Committee, as described in this Statement.

CORPORATE GOVERNANCE  

  57

ANZ ANNUAL REPORT 2014CORPORATE GOVERNANCE (continued)

Website 

Further details of ANZ’s governance framework are set out at anz.com > About us > Our company > Corporate governance. 

This section of ANZ’s website also contains copies of all the Board/Board Committee charters and summaries of many of the documents 
and policies mentioned in this Statement, as well as summaries of other ANZ policies of interest to shareholders and stakeholders.  
The website is regularly updated to ensure it reflects ANZ’s most recent corporate governance information.

Directors 

The following information relates to the Directors in office and sets out their Board Committee memberships and other details at the time 
of preparation of this Statement. 

MR D M GONSKI, AC, Chairman, Independent Non-Executive Director and Chair of the Governance Committee

BCom, LLB, FAICD(Life), FCPA 

Chancellor: University of New South Wales (from 2005).

Chairman since 1 May 2014 and a Non-Executive Director since 
February 2014. Mr Gonski is an ex officio member of all Board 
Committees including Chair of the Governance Committee.

Skills, experience and expertise
Mr Gonski is one of Australia’s most respected business leaders and 
company directors with business experience in Australia and Asia, 
and a broad range of involvement with the government, education 
and community sectors. Mr Gonski served previously as a Director 
on the ANZ Board from 2002 to 2007.

Current Directorships
Chairman: Coca-Cola Amatil Limited (from 2001, Director from 1997), 
The University of New South Wales Foundation Limited (from 2005, 
Director from 1999) and Sydney Theatre Company Ltd (from 2010).

Director/Member: Lowy Institute for International Policy (from 2012), 
Australian Philanthropic Services Limited (from 2012), ASIC External 
Advisory Panel (from 2013) and Singapore Telecommunications 
Limited (from 2013).

Former Directorships include
Former Chairman: Guardians of the Future Fund of Australia 
(2012-2014), Investec Bank (Australia) Limited (2002-2014), Swiss 
Re Life & Health Australia Limited (2011-2014), Investec Holdings 
Australia Limited (2002-2014), Ingeus Limited (2009-2014), 
National E-Health Transition Authority Ltd (2008-2014), Federal 
Government Review Panel of Funding for Schooling (The Gonski 
Review) (2011-2012), Advisory Committee to the NSW Government 
Commission of Audit (2011-2012) and ASX Limited (2008-2012, 
Director from 2007).

Former Director: Investec Property Limited (2005-2014), Infrastructure 
NSW (2011-2014), Singapore Airlines Limited (2006-2012) and 
Westfield Holdings Limited (1985–2011).

Former Consultant: Morgan Stanley Australia Limited (1997-2012).

Age: 61. Residence: Sydney, Australia.

MR M R P SMITH, OBE, Chief Executive Officer and Executive Director

BSc (Hons) City Lond., Hon LLD Monash

Chief Executive Officer and Executive Director since 1 October 2007.

Skills, experience and expertise
Mr Smith is an international banker with over 30 years experience 
in banking operations in Asia, Australia and internationally. 
Until June 2007, he was President and Chief Executive Officer, The 
Hongkong and Shanghai Banking Corporation Limited, Chairman, 
Hang Seng Bank Limited, Global Head of Commercial Banking for the 
HSBC Group and Chairman, HSBC Bank Malaysia Berhad. Previously, 
Mr Smith was Chief Executive Officer of HSBC Argentina Holdings SA.

Mr Smith joined the HSBC Group in 1978 and during his international 
career he has held a wide variety of roles in Commercial, Institutional 
and Investment Banking, Planning and Strategy, Operations and 
General Management.

Current Directorships
Executive Chairman: Chongqing Mayor’s International Economic 
Advisory Council (from 2013, Member from 2006).

Director: ANZ Bank New Zealand Limited (from 2007), the Financial 
Markets Foundation for Children (from 2008), the Institute of 

International Finance (from 2010), Financial Literacy Australia Limited 
(from 2012) and the International Monetary Conference (from 2012).

Member: Australian Bankers’ Association Incorporated (from 2007, 
Chairman 2011-2013), Business Council of Australia (from 2007), 
Asia Business Council (from 2008), Australian Government Financial 
Literacy Advisory Board (from 2008) and Shanghai International 
Financial Advisory Council (from 2009).

Fellow: The Hong Kong Management Association (from 2005).

Former Directorships include
Former Chairman: HSBC Bank Malaysia Berhad (2004–2007) and 
Hang Seng Bank Limited (2005–2007).

Former Chief Executive Officer and Director: The Hongkong and 
Shanghai Banking Corporation Limited (2004–2007).

Former Director: HSBC Australia Limited (2004–2007), HSBC Finance 
Ltd (2006–2007) and HSBC Bank (China) Company Limited (2007). 

Former Member: Visa APCEMEA Senior Client Council (2009–2011).

Age: 58. Residence: Melbourne, Australia. 

58

MS I R ATLAS Independent Non-Executive Director 

BJuris (Hons), LLB (Hons), LLM

Non-Executive Director since September 2014.

Skills, experience and expertise
Ms Atlas brings a strong financial services background and legal 
experience to the Board. She is Chairman of The Bell Shakespeare 
Company Limited and a director of Coca-Cola Amatil Limited, 
Westfield Corporation Limited and Treasury Corporation of 
New South Wales. 

Ms Atlas’ last executive role was Group Executive, People, at Westpac, 
where she was responsible for human resources, corporate affairs 
and sustainability. Prior to that, she was Westpac’s Group Secretary 
and General Counsel. Before her 10 years at Westpac, Ms Atlas was 
a partner in law firm Mallesons Stephen Jaques (now King & Wood 
Mallesons). In addition to her practice in corporate law, she held a 
number of management roles in the firm including Executive Partner, 
People and Information, and Managing Partner.

Current Directorships
Chairman: The Bell Shakespeare Company Limited (from 2010, 
Director from 2004).

Director: Oakridge Wines Pty Limited (from 2007), Coca-Cola Amatil 
Limited (from 2011), Human Rights Law Centre Ltd (from 2012), 
Treasury Corporation of New South Wales (from 2013), Jawun 
(from 2014) and Westfield Corporation Limited (from 2014).

Member: Australian Institute of Company Directors’ Corporate 
Governance Committee (from 2014).

Former Directorships include
Former Director: Suncorp Group Limited (2011-2014), Suncorp-
Metway Limited (2011-2014) and Scentre Group Limited (previously 
known as Westfield Holdings Limited) (2011-2014).

Age: 60. Residence: Sydney, Australia.

MS P J DWYER I ndependent Non-Executive Director and Chair of the Audit Committee

BCom, FCA, SF Fin, FAICD

Non-Executive Director since April 2012. Ms Dwyer is a member of 
the Risk Committee and Human Resources Committee.

Skills, experience and expertise
Ms Dwyer is an established Non-Executive Director with extensive 
financial services experience, and has previously held senior 
executive roles in the investment management, corporate finance 
and accounting industries. 

Current Directorships
Chairman: Tabcorp Holdings Limited (from 2011, Director from 2005) 
and Healthscope Limited (from 2014). 

Director: Lion Pty Ltd (from 2012).

Member: Kirin International Advisory Board (from 2012) and ASIC 
External Advisory Panel (from 2013).

Former Directorships include
Former Deputy Chairman: Leighton Holdings Limited (2013-2014, 
Director 2012) and Baker IDI Heart and Diabetes Research Institute 
(2003-2013).

Former Director: Suncorp Group Limited (2007-2012), Foster’s 
Group Limited (2011), Astro Japan Property Group Limited 
(2005-2011), CCI Investment Management Limited (1999-2011) 
and Promina Limited (2002-2007).

Former Member: Australian Government Takeovers Panel (2008-2014).

Age: 54. Residence: Melbourne, Australia. 

MR LEE HSIEN YANG Independent Non-Executive Director and Chair of the Technology Committee

MSc, BA

Non-Executive Director since February 2009. Mr Lee is a member 
of the Risk Committee and Human Resources Committee.

Skills, experience and expertise
Mr Lee has considerable knowledge of and operating experience in 
Asia. He has a background in engineering and brings to the Board his 
international business and management experience across a wide 
range of sectors including telecommunications, food and beverages, 
properties, publishing and printing, financial services, education, civil 
aviation and land transport.

Current Directorships
Chairman: The Islamic Bank of Asia Limited (from 2012, Director from 
2007), Civil Aviation Authority of Singapore (from 2009) and General 
Atlantic Singapore Fund Pte Ltd (from 2013).

Director: Cluny Lodge Pte Ltd (from 1979), Singapore Exchange 
Limited (from 2004), Caldecott Inc. (from 2013), Rolls-Royce Holdings 
plc (from 2014) and General Atlantic Singapore Fund FII Pte Ltd 
(from 2014).

Member: Governing Board of Lee Kuan Yew School of Public Policy 
(from 2005).

Special Adviser: General Atlantic (from 2013).

Consultant: Capital International Inc Advisory Board (from 2007).

President: INSEAD South East Asia Council (from 2013).

Former Directorships include
Former Chairman: Fraser & Neave, Limited (2007-2013).

Former Member: Rolls Royce International Advisory Council 
(2007-2013). 

Former Chief Executive Officer: Singapore Telecommunications 
Limited (1995-2007).

Age: 57. Residence: Singapore.

CORPORATE GOVERNANCE  

  59

ANZ ANNUAL REPORT 2014 
CORPORATE GOVERNANCE (continued)

MR G R LIEBELT Independent Non-Executive Director and Chair of the Human Resources Committee

BEc (Hons), FAICD, FTSE, FAIM 

Non-Executive Director since July 2013. Mr Liebelt is a member of the 
Risk Committee, Governance Committee and Technology Committee.

Skills, experience and expertise
Mr Liebelt has extensive international experience and a strong 
record of achievement as a senior executive including in strategy 
development and implementation. He brings to the Board his 
experience of a 23 year executive career with Orica Limited (including 
a period as Chief Executive Officer), a global mining services company 
with operations in more than 50 countries.

Current Directorships
Chairman: The Global Foundation (from 2014, Director from 2006) 
and Amcor Limited (from 2013, Director from 2012).

Deputy Chairman: Melbourne Business School (from 2012, Director 
from 2008).

Director: Australian Foundation Investment Company Limited 
(from 2012) and Carey Baptist Grammar School (from 2012).

Former Directorships include
Former Chief Executive Officer and Managing Director: Orica Limited 
(2005-2012).

Former Director: Business Council of Australia (2010-2012). 

Age: 60. Residence: Melbourne, Australia 

MR I J MACFARLANE, AC, Independent Non-Executive Director and Chair of the Risk Committee

BEc (Hons), MEc, Hon DSc Syd., Hon DSc UNSW, Hon DCom Melb., 
Hon DLitt Macq., Hon LLD Monash

Non-Executive Director since February 2007. Mr Macfarlane is a 
member of the Governance Committee and Audit Committee.

Skills, experience and expertise
During his 28 year career at the Reserve Bank of Australia including 
a 10 year term as Governor, Mr Macfarlane made a significant 
contribution to economic policy in Australia and internationally. 
He has a deep understanding of financial markets as well as a long 
involvement with Asia.

Current Directorships
Director: Lowy Institute for International Policy (from 2004) and 
Woolworths Limited (from 2007).

MR J T MACFARLANE Independent Non-Executive Director

BCom, MCom (Hons)

Non-Executive Director since May 2014. Mr Macfarlane is a member of 
the Audit Committee, Risk Committee and Technology Committee.

Skills, experience and expertise
Mr Macfarlane is one of Australia’s most experienced international 
bankers. Most recently he has served as Executive Chairman of 
Deutsche Bank Australia and New Zealand and CEO of Deutsche Bank 
Australia. Prior to joining Deutsche Bank he was CEO of Bankers Trust 
New Zealand. Mr Macfarlane has also worked in the USA, Japan and 
PNG, and brings to the Board a depth of banking experience in ANZ’s 
key markets in Australia, New Zealand and the Asia Pacific.

Current Directorships
Chairman: AGInvest Holdings Limited (MyFarm Limited) (from 2014).

Director: St. Vincent’s Institute of Medical Research (from 2008), 
Craigs Investment Partners Limited (from 2013) and Colmac Group 
Pty Ltd (from 2014).

Member: International Advisory Board of Goldman Sachs (from 2007), 
International Advisory Board of CHAMP Private Equity (from 2007) 
and Council of International Advisors to the China Banking 
Regulatory Commission (from 2009).

Former Directorships include
Former Chairman: Payments System Board (1998–2006) and 
Australian Council of Financial Regulators (1998-2006).

Former Governor: Reserve Bank of Australia (Member 1992–2006, 
Chairman 1996–2006).

Former Director: Leighton Holdings Limited (2007-2013).

Age: 68. Residence: Sydney, Australia. 

Former Directorships include
Former Executive Chairman: Deutsche Bank AG, Australia and 
New Zealand (2007-2014) and Chief Country Officer, Australia 
(2011-2014). 

Former Director: Deutsche Australia Limited (2007-2014), Deutsche 
Securities Australia Limited (2011-2014) and B.T. Futures New Zealand 
Limited (1995-2000). 

Former Chief Executive Officer: Deutsche Australia Limited 
(2011-2014) and Bankers Trust New Zealand (1998-1999).

Former President: Deutsche Securities Ltd (Japan) and Chief Country 
Officer (Japan) (1999-2007).

Former Member: Deutsche Bank AG, Global Markets Executive 
Committee, Global Banking Executive Committee and Global 
Regional Management Committee (2004-2007) and Co-Chair Asia 
Pacific Deutsche Bank AG, Executive Management Committee 
(2004-2006, Member 2011-2014).

Age: 54. Residence: Melbourne, Australia.

60

Corporate Governance Framework

CEO

BOARD OF DIRECTORS

PRINCIPAL BOARD COMMITTEES

Audit and Financial 
Governance
  Internal audit
  External audit
  Financial controls

AUDIT  
COMMITTEE

GOVERNANCE  
COMMITTEE

HUMAN RESOURCES 
COMMITTEE

RISK  
COMMITTEE

TECHNOLOGY  
COMMITTEE

MANAGEMENT BOARD

KEY MANAGEMENT COMMITTEES

CORPORATE  
SUSTAINABILITY &  
DIVERSITY COMMITTEE

CREDIT & MARKET  
RISK COMMITTEE 

GROUP ASSET &  
LIABILITY COMMITTEE

GLOBAL MARKETS 
& LOANS PRODUCT 
COMMITTEE

REPUTATION RISK 
COMMITTEE

GLOBAL TECHNOLOGY, 
SERVICES & OPERATIONS 
RISK MANAGEMENT 
COMMITTEE

CAPITAL MANAGEMENT 
POLICY COMMITTEE

OPERATIONAL  
RISK EXECUTIVE 
COMMITTEE

CREDIT RATINGS  
SYSTEM OVERSIGHT 
COMMITTEE

CORPORATE GOVERNANCE  

  61

ANZ ANNUAL REPORT 2014CORPORATE GOVERNANCE (continued)

Board Responsibility and Delegation 
of Authority

The Board is chaired by an independent Non-Executive Director. 

The roles of the Chairman and Chief Executive Officer are separate, and 
the Chief Executive Officer is the only Executive Director on the Board.

Role of the Chairman

The Chairman plays an important leadership role and is involved in:
 } chairing meetings of the Board and providing effective leadership 

to it;

 } monitoring the performance of the Board and the mix of skills and 

effectiveness of individual contributions;

 } being an ex officio member of all principal Board Committees; 
 } maintaining ongoing dialogue with the Chief Executive Officer and 

providing appropriate mentoring and guidance; and 

 } being a respected ambassador for ANZ, including chairing 

meetings of shareholders and dealing with key customer, political 
and regulatory bodies.

Board Charter

The Board Charter sets out the Board’s purpose, powers and specific 
responsibilities.

The Board is responsible for:
 } charting the direction, strategies and financial objectives for 

ANZ and monitoring the implementation of those strategies and 
financial objectives;

 } monitoring compliance with regulatory requirements, ethical 

standards and external commitments, and the implementation 
of related policies; and

 } appointing and reviewing the performance of the Chief 

Executive Officer.

In addition to the above and any matters expressly required by law to 
be approved by the Board, powers specifically reserved for the Board 
include approvals of the following (except to the extent delegated by 
the Board from time to time):
 } the budget and strategic plan, at least annually;
 } ANZ’s Remuneration Policy, including various remuneration 

matters as detailed in the Charter;

 } significant changes to organisational structure; 
 } the acquisition, establishment, disposal or cessation of any 

significant business;

 } the issue of any shares, options, equity instruments or other 

equity securities;

 } where practicable, the substance of any announcements to the 

Australian Securities Exchange in relation to matters that have been 
the subject of a decision by the Board or any public statements 
which reflect significant issues of ANZ policy or strategy; and 

 } any changes to the discretions delegated from the Board.

Under ANZ’s Constitution, the Board may delegate any of its 
powers to Committees of the Board. The roles of the principal Board 
Committees are set out on pages 66 to 70. The Charters of the Board 
and each of its principal Committees are set out on anz.com in the 
Corporate Governance section. 

62

Board Meetings

The Board normally meets at least eight times each year, including 
a meeting to review in detail the Group’s strategy.

Typically at Board meetings the agenda will, in addition to specific 
items for the Board’s consideration, include:
 } minutes of the previous meeting, and outstanding issues raised 

by Directors at previous meetings;
 } the Chief Executive Officer’s report;
 } the Chief Financial Officer’s report;
 } reports on major projects and current business issues; 
 } specific business proposals;
 } reports from Chairs of Committees which have met shortly prior to 
the Board meeting on matters considered at those meetings; and 

 } the minutes of previous Committee meetings for review.

There are two private sessions held at the end of each Board meeting 
which are each chaired by the Chairman of the Board.

The first involves all Directors including the Chief Executive Officer, 
and the second involves only the Non-Executive Directors.

The Chief Financial Officer, Group General Counsel and Company 
Secretary usually also attend all Board meetings. Members of Senior 
Management attend Board meetings when an issue under their area 
of responsibility is being considered or as otherwise requested by 
the Board.

CEO and Delegation to Management

The Board has delegated to the Chief Executive Officer, and through 
the Chief Executive Officer to other Senior Management, the authority 
and responsibility for managing the everyday affairs of ANZ. The Board 
monitors Management and its performance on behalf of shareholders.

The Group Discretions Policy details the comprehensive discretions 
framework that applies to all employees and contractors of ANZ 
and its controlled entities, including when acting at ANZ’s request 
in operational roles or as directors for other entities.

The Group Discretions Policy is maintained by the Chief Financial 
Officer and reviewed annually by the Audit Committee with the 
outcome of this review reported to the Board.

At a Senior Management level, ANZ has a Management Board which 
comprises the Chief Executive Officer and ANZ’s most senior executives.

At the time of preparation of this Statement, the following Senior 
Management, in addition to the Chief Executive Officer, were 
members of the Management Board: Graham Hodges – Deputy 
Chief Executive Officer; Shayne Elliott – Chief Financial Officer; 
Phil Chronican – Chief Executive Officer, Australia; Andrew Géczy 
– Chief Executive Officer, International and Institutional Banking; 
David Hisco – Chief Executive Officer, New Zealand; Joyce Phillips 
– Chief Executive Officer, Global Wealth and Group Managing 
Director, Marketing, Innovation and Digital; Gilles Planté – Deputy 
Chief Executive Officer, International and Institutional Banking; 
Nigel Williams – Chief Risk Officer; Alistair Currie – Group Chief 
Operating Officer; and Susie Babani – Group Chief Human 
Resources Officer.

Typically, a sub-group of Management Board meets every week with all 
Management Board members meeting each month to discuss business 
performance, review shared initiatives and build collaboration and 
synergy across the Group.

Board Composition, Selection and Appointment

The Board strives to achieve an appropriate mix of skills, tenure, 
experience and diversity among its Directors. Details regarding each 
Director in office at the date of this Annual Report can be found on 
pages 58 to 60.

The Governance Committee (see page 68) has been delegated 
responsibility to review and make recommendations to the Board 
regarding Board composition, and to assist in relation to the Director 
nomination process.

The Governance Committee conducts an annual review of the size 
and composition of the Board, to assess whether there is a need for 
any new Non-Executive Director appointments. This review takes 
the following factors into account:
 } relevant guidelines/legislative requirements in relation to 

Board composition;

 } Board membership requirements as articulated in the Board 

Charter; and

 } other considerations including ANZ’s strategic goals and the 
importance of having appropriate diversity within the Board 
including in relation to matters such as skills, tenure, experience, 
age and gender.

The overarching guiding principle is that the Board’s composition 
should reflect an appropriate mix having regard to matters such as:
 } specialist skill representation relating to both functions (such as 

accounting/finance, law and technology) and industry background 
(such as banking/financial services, retail and professional services); 

 } tenure;
 } Board experience (amongst the members of the Board, there should 
be a significant level of familiarity with formal Board and Governance 
processes and a considerable period of time previously spent working 
at senior level within one or more organisations of significant size);

 } age spread;
 } diversity in general (including gender diversity); and 
 } geographic experience.

Other matters for explicit consideration by the Committee 
are personal qualities, communication capabilities, ability 
and commitment to devote appropriate time to the task, the 
complementary nature of the distinctive contribution each Director 
might make, professional reputation and community standing.

Nominations may be provided from time to time by a Board member 
to the Chair of the Governance Committee who maintains a list of 
nominees to assist the Board in the succession planning process.

Where there is a need for any new appointments, a formal assessment 
of nominees will be conducted by the members of the Governance 
Committee and should be documented by the Committee Chair. 
In assessing nominees, the Governance Committee has regard to the 
principles set out above.

Professional intermediaries may be used from time to time where 
deemed necessary and appropriate to assist in the process of identifying 
and considering potential candidates for Board membership.

If found suitable, potential candidates are recommended to the 
Board. The Chairman of the Board is responsible for approaching 
potential candidates.

The Committee also reviews and recommends the process for 
the election of the Chairman of the Board and reviews succession 
planning for the Chairman of the Board, making recommendations 
to the Board as appropriate.

Board Skills and Experience 
Directors must collectively possess the appropriate skills and 
experience to enable the Board to effectively discharge its 
responsibilities. 

The Board’s current “skills matrix” includes expertise and experience 
in banking and financial services, capital markets, insurance, retail/
marketing, professional services (including accounting and law), 
technology, executive leadership (including care and management 
of people), ASX top 50 experience (including experience in CEO 
roles and in implementing governance structures within large 
organisations), strategy development, corporate sustainability, 
regulatory and government policy, risk management, financial 
markets regulation, management of international business 
operations, Asia business experience, and community involvement.

Appointment Documentation
Each new Non-Executive Director receives an appointment letter 
accompanied by a:
 } Directors’ Handbook – the handbook includes information on a 

broad range of matters relating to the role of a Director, including 
details of all applicable policies; and

 } Director’s Deed – each Director signs a Deed in a form approved 

by shareholders at the 2005 Annual General Meeting which covers 
a number of issues including indemnity, directors’ and officers’ 
liability insurance, the right to obtain independent advice and 
requirements concerning confidential information.

Undertaking Induction Training
Every new Director takes part in a formal induction program which 
involves the provision of information regarding ANZ’s values and 
culture, the Group’s governance framework, the Non-Executive 
Directors’ Code of Conduct and Ethics, Director related policies, 
Board and Committee policies, processes and key issues, financial 
management and business operations. Briefings are also provided 
by Senior Management about matters concerning their areas of 
responsibility.

Meeting Share Qualification
Non-Executive Directors are required to accumulate within five years 
of appointment, and thereafter maintain, a holding in ANZ shares 
that is equivalent to at least 100% of a Non-Executive Director’s base 
fee (and 200% of this fee in the case of the Chairman).

Non-Executive Director Remuneration
Details of the structure of the Non-Executive Directors’ remuneration 
(which is clearly distinguished from the structure of the remuneration 
of the Chief Executive Officer and other senior executives) are set out 
in the Remuneration Report on pages 40 to 41.

The ANZ Directors’ Retirement Scheme was closed effective 
30 September 2005. Accrued entitlements were fixed on that date 
for Non-Executive Directors in office at the time who had the option 
to convert those entitlements into ANZ shares. Such entitlements, 
either in ANZ shares or cash, were carried forward and transferred 
to the Non-Executive Director on their retirement (including 
interest accrued at the 30 day bank bill rate for cash entitlements). 
The remaining three Non-Executive Directors who had entitlements 
under the Scheme, namely Messrs Morschel and Meiklejohn and 
Dr Clark, retired during the 2014 financial year and received payment 
of their entitlements. Further details are set out in the Remuneration 
Report. No current Non-Executive Director has any entitlement under 
the Scheme.

CORPORATE GOVERNANCE  

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ANZ ANNUAL REPORT 2014CORPORATE GOVERNANCE (continued)

Election at Next Annual General Meeting
Subject to the provisions of ANZ’s Constitution and the Corporations 
Act 2001, the Board may appoint a person as a Non-Executive 
Director of ANZ at any time but that person must retire and, if they 
wish to continue in that role, must seek election by shareholders 
at the next Annual General Meeting.

Fit and Proper
ANZ has an effective and robust framework in place to ensure that 
individuals appointed to relevant senior positions within the APRA 
regulated institutions of the Group have the appropriate fitness and 
propriety to properly discharge their prudential responsibilities on 
appointment and during the course of their appointment.

The framework, set out in ANZ’s Fit and Proper Policy for APRA 
Regulated Institutions, addresses the requirements of APRA’s Fit 
and Proper Prudential Standards. It involves assessments being 
carried out for each Director, relevant senior executives, and the lead 
partner of ANZ’s external auditor prior to a new appointment being 
made. These assessments are carried out against a benchmark of 
documented competencies which have been prepared for each role, 
and also involve attestations being completed by each individual, 
as well as the obtaining of evidence of material qualifications and 
the carrying out of checks such as criminal record, bankruptcy and 
regulatory disqualification checks. These assessments are reviewed 
thereafter on an annual basis.

The Board has responsibility for assessing the fitness and propriety 
of the Company’s Non-Executive Directors. The Human Resources 
Committee has primary responsibility for assessing the fitness and 
propriety of the Chief Executive Officer and key senior executives, 
and the Audit Committee carries out assessments of the fitness and 
propriety of the external auditor.

Fit and Proper assessments were successfully carried out in respect of 
each Non-Executive Director, the Chief Executive Officer, key senior 
executives and the external auditor during the 2014 financial year.

Director Independence
Under ANZ’s Board Charter, the Board must include a majority of 
Non-Executive Directors who satisfy ANZ’s criteria for independence.

The Board Charter sets out criteria that are considered in order 
to determine whether a Non-Executive Director is to be regarded 
as independent.

In the 2014 financial year, the Governance Committee conducted 
its annual review of the criteria for independence against the ASX 
Governance Principles and APRA Prudential Standards, as well as 
US director independence requirements.

ANZ’s criteria are more comprehensive than those set in many 
jurisdictions including in particular the additional criteria stipulated 
specifically for Audit Committee members in the Audit Committee 
Charter. Further details of the criteria and review process are set out 
in the Corporate Governance section of ANZ’s website.

In summary, a relationship with ANZ is regarded as material if a 
reasonable person in the position of a Non-Executive Director of ANZ 
would expect there to be a real and sensible possibility that it would 
influence a Director’s mind in:
 } making decisions on matters likely to come regularly before the 

Board or its Committees;

 } objectively assessing information and advice given by 

Management; 

 } setting policy for general application across ANZ; and
 } generally carrying out the performance of his or her role as a Director.

64

During 2014, the Board reviewed each Non-Executive Director’s 
independence and concluded that the independence criteria were 
met by each Non-Executive Director.

Directors’ biographies on pages 58 to 60 and on anz.com highlight 
their major associations outside ANZ.

Conflicts of Interest
Over and above the issue of independence, each Director has a 
continuing responsibility to determine whether he or she has a 
potential or actual conflict of interest in relation to any material 
matter which relates to the affairs of ANZ. Such a situation may arise 
from external associations, interests or personal relationships.

Under the Directors Disclosure of Interest Protocol and Procedures 
for Handling Conflicts of Interest, a Director may not exercise 
any influence over the Board if an actual or potential conflict of 
interest exists.

In such circumstances, unless a majority of other Directors who do 
not have an interest in the matter resolve to the contrary, the Director 
may not be present for Board deliberations on the subject, and may 
not vote on any related Board resolutions. In addition, the Director 
may not receive relevant Board papers. These matters, should they 
occur, are recorded in the Board minutes. 

All Non-Executive Directors are required to notify the Chairman 
before accepting any new outside appointment. The Chairman will 
review the proposed new appointment and will consider the issue on 
an individual basis and, where applicable, also the issue of more than 
one Director serving on the same outside board or other body. 

When carrying out the review, the Chairman will consider whether 
the proposed new appointment is likely to impair the Director’s 
ability to devote the necessary time and focus to their role as an 
ANZ Director and, where it will involve more than one ANZ Director 
serving on an outside board or other entity, whether that would 
create an unacceptable risk to the effective operation of the ANZ 
Board. Non-Executive Directors are not to accept a new outside 
appointment until confirmed with the Chairman who will consult 
the other Directors as the Chairman deems appropriate. Where the 
Chairman proposes to accept a new outside appointment, the 
longest serving Non-Executive Director substitutes for the Chairman 
for the purpose of this process.

Independent Advice
In order to assist Directors in fulfilling their responsibilities, each 
Director has the right (with the prior approval of the Chairman) 
to seek independent professional advice regarding his/her 
responsibilities, at the expense of ANZ. In addition, the Board and 
each principal Committee, at the expense of ANZ, may obtain 
whatever professional advice it requires to assist in its work.

Tenure and Retirement
ANZ’s Constitution, consistent with the ASX Listing Rules, provides 
that a Non-Executive Director must seek re-election by shareholders 
every three years if they wish to continue in their role as a 
Non-Executive Director.

In addition, ANZ’s Board Renewal and Performance Evaluation 
Protocol confirms that Non-Executive Directors will retire once they 
have served a maximum of three consecutive 3-year terms after first 
being elected by shareholders, unless invited by the Board to extend 
their tenure due to special circumstances.

Continuing Education
ANZ Directors take part in a range of training and continuing 
education programs. In addition to a formal induction program 
(see page 63), Directors also receive regular bulletins designed 
to keep them abreast of matters relating to their duties and 
responsibilities as Directors.

Each Committee also conducts its own continuing education sessions 
from time to time as appropriate. Internal and/or external experts 
are engaged to conduct all education sessions. Directors also receive 
regular business briefings at Board meetings. These briefings are 
intended to provide Directors with information on each area of ANZ’s 
business, in particular regarding performance, key issues, risks and 
strategies for growth. In addition, Directors have the opportunity to 
participate in site visits from time to time.

Access in relation to Directors
Management is able to consult Directors as required. Employees have 
access to the Directors directly or through the Company Secretary. 
Shareholders who wish to communicate with the Directors may direct 
correspondence to a particular Director, or to the Non-Executive 
Directors as a whole.

Directors have unrestricted access to Management and, in addition 
to the regular presentations made by Management to Board and 
Board Committee meetings, Directors may seek briefings or other 
additional information from Management on specific matters where 
appropriate. The Company Secretary also provides advice and 
support to the Directors as required.

Role of Company Secretary

The Board is responsible for the appointment of ANZ’s Company 
Secretaries. The Board has appointed two Company Secretaries. 
The Group General Counsel provides legal advice to the Board 
as and when required. He works closely with the Chair of the 
Governance Committee and the Company Secretary to develop and 
maintain ANZ’s corporate governance principles, and is responsible 
to the Board for the Company Secretary’s Office function.

The Company Secretary is responsible for the day-to-day operations 
of the Company Secretary’s Office including lodgements with 
relevant securities exchanges and other regulators, the administration 
of Board and Board Committee meetings (including preparation 
of meeting minutes), the management of dividend payments and 
associated share plans, and oversight of the relationship with ANZ’s 
Share Registrar.

Profiles of ANZ’s Company Secretaries can be found in the Directors’ 
Report on page 9.

Performance Evaluations

Non-Executive Directors
The framework used to evaluate the performance of Non-Executive 
Directors is based on the expectation that they are performing 
their duties:
 } in the interests of shareholders;
 } in a manner that recognises the great importance that ANZ places 

on the values of honesty, integrity, quality and trust;

 } in accordance with the duties and obligations imposed upon them 

by ANZ’s Constitution, ANZ’s Non-Executive Directors’ Code of 
Conduct and Ethics, and the law; and

 } having due regard to ANZ’s corporate sustainability objectives, and 
the importance of ANZ’s relationships with all its stakeholders and 
the communities and environments in which ANZ operates.

The performance criteria also take into account the Non-Executive 
Director’s contribution to:
 } charting the direction, strategy and financial objectives of ANZ;
 } monitoring compliance with regulatory requirements and 

ethical standards;

 } monitoring and assessing Management’s performance in achieving 

strategies and budgets approved by the Board;

 } setting criteria for and evaluating the Chief Executive Officer’s 

performance; and

 } the regular and continuing review of executive succession planning 

and executive development activities.

The performance evaluation process is set out in ANZ’s Board 
Renewal and Performance Evaluation Protocol.

Performance evaluations of the Non-Executive Directors are 
conducted in two ways:
 } Annual review – on an annual basis, or more frequently if 

appropriate, the Chairman has a one-on-one meeting with each 
Non-Executive Director specifically addressing the performance 
criteria including compliance with the Non-Executive Directors’ 
Code of Conduct and Ethics. To assist the effectiveness of these 
meetings, the Chairman is provided with objective information 
about each Director (e.g. number of meetings attended, Committee 
memberships, other current directorships/roles etc) and a guide for 
discussion to ensure consistency. When considering the Director’s 
meeting attendance record during the previous year and also their 
other roles outside ANZ, the Chairman reviews generally whether 
the Director has sufficient time to properly carry out their duties as 
an ANZ Director and more specifically whether they are making a 
sufficient time commitment to their role at and outside meetings. 
A report on the outcome of these performance evaluations is 
provided to the Governance Committee and to the Board; and 

 } Re-election statement – when nominating for re-election, 

Non-Executive Directors are given the opportunity to submit a 
written or oral statement to the Board setting out their reasons 
for seeking re-election. In the Non-Executive Director’s absence, 
the Board evaluates any such statement, has regard to the 
performance criteria that are used in evaluating the performance 
of Non-Executive Directors, and also considers their capacity 
to commit the necessary time to their role as a Director before 
deciding whether to endorse the relevant Director’s re-election.

CORPORATE GOVERNANCE  

  65

ANZ ANNUAL REPORT 2014CORPORATE GOVERNANCE (continued)

Chairman of the Board
ANZ’s Board Renewal and Performance Evaluation Protocol requires 
that an annual review of the performance of the Chairman of the 
Board is facilitated by the longest serving Non-Executive Director. 
Input is sought from each Director individually on the performance 
of the Chairman of the Board against the competencies for the 
Chairman’s role approved by the Board.

The longest serving Non-Executive Director collates the input in order 
to provide an overview report to the Governance Committee and to 
the Board, as well as feedback to the Chairman of the Board.

The Board
On a periodic basis, the performance of the Board is assessed using 
an independent external facilitator. The facilitator seeks input from 
each Director and certain members of senior management when 
carrying out the assessment.

The assessment is conducted in accordance with broad terms of 
reference agreed by the Governance Committee. The results of 
such assessment are discussed with the Chair of the Governance 
Committee and, together with any recommendations, are presented 
to the Governance Committee and the Board. The last externally 
facilitated review took place in 2011, and it is expected that externally 
facilitated reviews of the Board will occur approximately every three 
years. The review process in the intervening years is conducted 
internally based on input sought from each Director and also 
members of the Management Board, and considers progress against 
any recommendations implemented arising from the most recent 
externally facilitated review, together with any new issues that may 
have arisen.

From time to time, the Governance Committee also considers 
assessments by independent bodies regarding the Board and 
its performance. 

Board Committees
Each of the principal Board Committees conducts an annual 
Committee performance self-assessment to review performance 
using Guidelines approved by the Governance Committee. 
The Guidelines set out that at a minimum, the self-assessments 
should review and consider the following:
 } the Committee’s performance having regard to its role and 

responsibilities as set out in its Charter;

 } whether the Committee’s Charter is fit for purpose, or whether any 

changes are required; and

 } the identification of future topics for training/education of 

the Committee.

The outcomes of the performance self-assessments are reported 
to the Governance Committee (or to the Board, if there are any 
material issues relating to the Governance Committee) for discussion 
and noting.

Senior Management
Details of how the performance evaluation process is undertaken 
by the Board in respect of the Chief Executive Officer and other 
key Senior Management, including how financial, customer, 
operational and qualitative measures are assessed, are set out in the 
Remuneration Report on pages 30 to 39.

Review Processes Undertaken
Director, Board Committee and relevant Senior Management 
evaluations in accordance with the above processes have been 
undertaken in respect of the 2014 financial year. Given the Chairman’s 
recent appointment, the Board did not undertake a separate review 
of the Chairman’s performance in 2014 and instead feedback was 
sought from Non-Executive Directors as part of the Non-Executive 
Director review process. An internal review was conducted in relation 
to the Board’s performance as, having regard to the change in the 
composition of the Board during the year, an externally facilitated 
Board review was not considered appropriate and instead is expected 
to be undertaken in 2015.

Board Committees

As set out on page 62 of this Statement, the Board has the ability 
under its Constitution to delegate its powers and responsibilities 
to Committees of the Board. This allows the Board to spend 
additional and more focused time on specific issues. The Board has 
five principal Board Committees: Audit Committee, Governance 
Committee, Human Resources Committee, Risk Committee and 
Technology Committee.

Membership and Attendance
Each of the principal Board Committees is comprised solely of 
independent Non-Executive Directors (a minimum of three is 
required), has its own Charter and has the power to initiate any 
special investigations it deems necessary. Board Committee 
composition is reviewed each year.

The Chairman is an ex-officio member of each principal Board 
Committee including Chair of the Governance Committee. The Chief 
Executive Officer is invited to attend Board Committee meetings as 
appropriate. His presence is not automatic, however, and he does not 
attend where his remuneration is considered or discussed, nor does 
he attend the Non-Executive Director private sessions of Committees 
unless invited. Non-Executive Directors may attend any meeting of 
any Committee.

Each Board Committee may, within the scope of its responsibilities, 
have unrestricted access to Management, employees and information 
it considers relevant to the carrying out of its responsibilities under 
its Charter.

Each Board Committee may require the attendance of any ANZ officer 
or employee, or request the attendance of any external party, at 
meetings as appropriate.

66

Meetings
Prior to the commencement of each year, each principal Board 
Committee prepares a calendar of business which details the items 
to be included on the agenda for each scheduled Committee meeting 
in the coming year. In addition, any training/education topics that 
have been identified as part of the Committee’s annual performance 
self-assessment process are also included in the calendar. In advance 
of each Board Committee meeting, at least one planning session 
is held by the Committee Chair with relevant internal and external 
stakeholders to ensure that all emerging issues are also captured in 
the agenda for the forthcoming meeting as appropriate.

Under the Committee Charter, all members of the Audit Committee 
must be appropriately financially literate and Committee members 
must collectively have the appropriate knowledge, skills and 
experience (including industry experience) to effectively discharge 
the Committee’s responsibilities. Ms Dwyer (Chair) was determined 
to be a ‘financial expert’ under the definition set out in the Audit 
Committee Charter. While the Board determined that Ms Dwyer has 
the necessary attributes to be a ‘financial expert’ in accordance with 
the relevant requirements, it is important to note that this does not 
give rise to Ms Dwyer having responsibilities additional to those of 
other members of the Audit Committee.

The Audit Committee meets with the external auditor and internal 
auditor without Management being present. The Chair of the Audit 
Committee meets separately and regularly with Global Internal 
Audit, the external auditor and Management. The Deputy Chief 
Financial Officer is the executive responsible for assisting the Chair 
of the Committee in connection with the administration and efficient 
operation of the Committee.

Substantive areas of focus in the 2014 financial year included:
 } Global Internal Audit and External Audit – the Committee approved 

the annual plans for Global Internal Audit and External Audit 
and kept progress against those plans under regular review. 
Adjustments to the Global Internal Audit Plan were made during 
the year to accommodate changing circumstances, risk profiles 
and business unit requests;

 } Assessing significant estimates and judgments in financial reports; 
 } Accounting and regulatory developments – reports on 

developments were provided to the Committee outlining relevant 
changes and implications for ANZ;

 } Financial Reporting Governance Program – the Committee 

monitored the financial reporting process and the controls in place 
to ensure the integrity of the financial statements; 

 } Whistleblowing – the Committee received and reviewed 

information on disclosures made under ANZ’s Global Whistleblower 
Protection Policy; and

 } Charter Review – the Committee reviewed and recommended to 

the Governance Committee for approval proposed changes to the 
Audit Committee Charter.

Minutes of Committee meetings are included in the papers for the 
following Board meeting. In addition, Committee Chairs update 
the Board regularly about matters relevant to the Committee’s role, 
responsibilities, activities and matters considered, discussed and 
resolved at Committee meetings. When there is a cross-Committee 
item, the Committees will communicate with each other through 
their Chairs.

Audit Committee
The Audit Committee is responsible for providing oversight and 
independent review of: 
 } ANZ’s financial reporting principles and policies, controls and 

procedures;

 } the effectiveness of ANZ’s internal control and risk management 

framework;

 } the work of Global Internal Audit which reports directly to the 
Chair of the Audit Committee (refer to Global Internal Audit on 
page 70 for more information);

 } the integrity of ANZ’s financial statements and the independent 
audit thereof, and compliance with related legal and regulatory 
requirements; 

 } any due diligence procedures;
 } prudential supervision procedures and other regulatory 

requirements to the extent relating to financial reporting; and

 } reports from major subsidiary audit committees.

The Audit Committee is also responsible for:
 } the appointment, annual evaluation and oversight of the external 
auditor, including reviewing independence, fitness and propriety 
and qualifications;

 } compensation of the external auditor;
 } where deemed appropriate, endorsing the replacement of the 

external auditor; and

 } reviewing the performance and remuneration of the Group General 
Manager, Global Internal Audit and making recommendations to 
the Board as appropriate.

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ANZ ANNUAL REPORT 2014CORPORATE GOVERNANCE (continued)

Governance Committee
The Governance Committee is responsible for:
 } identifying and recommending prospective Board members and 
ensuring appropriate succession planning for the position of 
Chairman (see page 63);

 } ensuring there is a robust and effective process for evaluating the 
performance of the Board, Board Committees and Non-Executive 
Directors (see pages 65 to 66);

 } monitoring the effectiveness of ANZ’s approach to diversity to the 
extent it relates to Board diversity and reviewing and approving 
measurable objectives for achieving gender diversity on the Board 
(see page 63);

 } ensuring an appropriate Board and Board Committee structure is 

in place;

 } reviewing and approving the Charters of each Board Committee 
except its own, which is reviewed and approved by the Board; 
 } reviewing developments in, and approving, corporate governance 

policies and principles applicable to ANZ and to the ANZ 
Board; and 

 } approving corporate sustainability objectives for ANZ, and 

reviewing progress in achieving them.

The Group General Counsel is the executive responsible for assisting 
the Chair of the Committee in connection with the administration 
and efficient operation of the Committee.

Substantive areas of focus in the 2014 financial year included:
 } Board succession – the Committee assisted the Board in connection 
with the process to identify and appoint new Board members to 
replace a number of Non-Executive Directors who retired in 2014 
(including the Chairman of the Board);

 } Diversity – the Committee reviewed progress against the 

measurable objective for Board gender diversity set for 2013/2014 
and approved a new objective;

 } Board governance framework – the Committee conducted its 

annual review of the Board’s governance framework and principles 
including in relation to Board balance, composition and size, Director 
tenure, outside commitments, Board and Committee education, 
nomination procedures and the Director independence criteria; 
 } Performance evaluation processes – the Committee reviewed 
existing processes relating to the annual performance reviews 
of the Board, Chairman of the Board, Non-Executive Directors 
and Board Committees;

 } Board and Committee performance evaluations – the Committee 

reviewed the major themes arising from the annual Board 
performance review process and received a report on the outcome 
of the Board Committee review process; and

ANZ Board Committee Memberships – as at 30 September 2014

 } Review and approval of Group policies – the Committee reviewed 
and, where appropriate, approved amendments to existing Group 
policies including the Continuous Disclosure Policy, Board Renewal 
and Performance Evaluation Protocol, Fit and Proper Policy 
Schedule, and Director Independence Criteria.

Human Resources Committee
The Human Resources Committee assists and makes 
recommendations to the Board in relation to remuneration matters 
and senior executive succession, including for the Chief Executive 
Officer. The Committee also assists the Board by reviewing and 
approving certain policies, as well as monitoring performance with 
respect to health and safety issues, employee engagement and 
culture, and diversity and inclusion (excluding Board diversity which 
is monitored by the Governance Committee).

The Committee is responsible for reviewing and making 
recommendations to the Board on:
 } remuneration matters relating to the Chief Executive Officer 
(details are in the Remuneration Report on pages 28 to 56);

 } remuneration matters, including incentive arrangements, for other 
Board Appointees (other than the Group General Manager, Global 
Internal Audit); 

 } the design of executive remuneration structures and significant 

incentive plans; and

 } the Group’s Remuneration Policy.

In addition, the Committee considers and approves the appointment 
of Board Appointees (other than the Chief Risk Officer and Group 
General Manager, Global Internal Audit which are addressed 
separately by the Risk and Audit Committees respectively), approves 
clawback processes and outcomes, reviews senior executive 
succession plans, and monitors the effectiveness of ANZ’s health and 
safety, culture, engagement and diversity and inclusion programs.

The Group Chief Human Resources Officer is the executive 
responsible for assisting the Chair of the Committee in connection 
with the administration and efficient operation of the Committee.

Substantive areas of focus in the 2014 financial year included: 
 } Management roles and performance – the Committee reviewed 

the performance of the Chief Executive Officer, the Chief Executive 
Officer’s direct reports and other key roles, and the succession 
plans in place for Management Board and business critical roles; 

 } Regulatory changes – the Committee monitored regulatory 

developments and the implications for ANZ both in Australia 
and globally;

 } Fitness and propriety – the Committee completed fit and proper 

assessments for all existing and new Board Appointees;

Audit

Governance

Human Resources

Risk

Technology

Ms P J Dwyer FE, C

Mr D M Gonski C*

Mr G R Liebelt C

Mr I J Macfarlane C

Mr Lee Hsien Yang C

Mr I J Macfarlane

Mr G R Liebelt

Ms P J Dwyer

Ms P J Dwyer

Mr G R Liebelt

Mr J T Macfarlane

Mr I J Macfarlane

Mr Lee Hsien Yang

Mr Lee Hsien Yang

Mr J T Macfarlane

Mr D M Gonski*

Mr D M Gonski*

Mr G R Liebelt

Mr D M Gonski*

Mr J T Macfarlane

Mr D M Gonski*

C – Chair      FE – Financial Expert      * ex Officio membership

68

 } Remuneration – the Committee conducted an annual review of 
remuneration for Non-Executive Directors and also reviewed the 
compensation structure for the Chief Executive Officer and Senior 
Management. The Committee also agreed with the Board the 
contractual arrangements for a number of senior appointments 
and departures at Board Appointee level;

 } Remuneration Policy – the Committee reviewed ANZ’s Remuneration 

Policy to ensure it remains appropriate for its intended purpose;
 } Health, Safety, Diversity and Inclusion – the Committee received 
reports on health and safety performance and related initiatives, 
and reviewed ANZ’s diversity and inclusion strategy and 
performance towards stated targets; and 

 } Employee Engagement and Culture – the Committee reviewed the 
annual employee engagement results and action plan and also the 
cultural alignment with ANZ Strategy and Values.

For more details on the activities of the Human Resources Committee, 
please refer to the Remuneration Report on pages 28 to 56.

Risk Committee
The Board is principally responsible for approving the Group’s 
risk appetite, risk tolerance and related strategies and policies. 
This responsibility also extends to the oversight of policy compliance 
and the effectiveness of ANZ’s risk and compliance management 
framework. The Risk Committee assists the Board in relation to the 
oversight and review of the Group’s risk management principles and 
policies, strategies, appetite, processes and controls. These include 
credit, market, liquidity, balance sheet, operational, compliance and 
reputation risk frameworks.

The Risk Committee also assists the Board by providing an objective 
non-executive oversight of the implementation by management of 
ANZ’s risk management framework and its related operation and by 
enabling an institution-wide view of ANZ’s current and future risk 
position relative to its risk appetite and capital strength. The Committee 

is authorised to approve credit transactions and other related matters 
beyond the approval discretion of Executive Management.

The Chief Risk Officer is the executive responsible for assisting the 
Chair of the Committee in connection with the administration and 
efficient operation of the Committee.

Substantive areas of focus in the 2014 financial year included: 
 } Regulatory change – the Committee monitored proposed new 

regulations, both local and global, including in particular ensuring 
adherence to the new APRA Prudential Standard CPS 220 – 
Risk Management;

 } Credit portfolios – the Committee received regular updates on 
the quality of ANZ’s credit portfolios and the status of the more 
significant exposures;

 } Market, Funding and Liquidity Risk – the Committee received 
regular updates on the Group’s exposures and responses to 
changes in market conditions;

 } Operational Risk – the Committee received regular updates on 
the rollout of ANZ’s Operational Risk framework and controls; 

 } Compliance Risk – the Committee reviewed the increased 

investment in Compliance oversight, in particular in Anti-Money 
Laundering and Sanctions; 

 } Business updates – the Committee received updates from 

businesses across the Group.

A risk management and internal control system to manage ANZ’s 
material business risks is in place, and Management reported to the 
Board during the year as to the effectiveness of the management of 
ANZ’s material business risks. In addition, the Board received assurance 
from the Chief Executive Officer and the Chief Financial Officer that 
the declaration provided in accordance with section 295A of the 
Corporations Act is founded on a sound system of risk management 
and internal control and that the system is operating effectively in all 
material respects in relation to financial reporting risks.

Directors’ Meetings
The number of Board meetings and meetings of Committees during the year that each Director was eligible to attend, and the number 
of meetings attended by each Director were: 

Board

A

1

3

B

1

3

10

10

6

6

10

10

10

4

3

6

10

6

6

6

10

10

10

4

3

6

10

5

Audit  
Committee

Governance 
Committee

A

B

A

B

6

3

5

6

1

2

5

5

6

3

3

6

1

2

5

5

2

2

2

4

2

2

2

2

2

4

2

2

Human 
Resources 
Committee

A

2

4

2

3

5

5

3

3

B

1

4

2

3

5

5

3

3

I R Atlas2
G J Clark3
P J Dwyer
D M Gonski4
P A F Hay3
Lee Hsien Yang

G R Liebelt

I J Macfarlane
J T Macfarlane2
D E Meiklejohn3
J P Morschel4
M R P Smith
A M Watkins3

Risk  
Committee

Technology 
Committee

Executive 
Committee1

Shares  
Committee1

Committee 
of the Board1

A

3

8

4

8

8

8

3

3

5

B

3

8

4

8

7

8

3

3

5

A

1

1

2

4

4

2

1

2

B

1

1

2

4

4

2

1

2

A

B

A

B

1

1

1

1

1

1

1

1

A

1

4

1

1

1

2

1

2

6

5

1

B

1

4

1

1

1

2

1

2

6

5

1

Column A – Indicates the number of meetings the Director was eligible to attend.
Column B – Indicates the number of meetings attended. The Chairman is an ex-officio member of the Audit, Governance, Human Resources, Risk and Technology Committees.
With respect to Committee meetings, the table above records attendance of Committee members. Any Director is entitled to attend these meetings and from time to time Directors attend meetings 
of Committees of which they are not a member. 
1   The meetings of the Executive Committee, Shares Committee and Committee of the Board as referred to in the table above include those conducted by written resolution.
2   Mr J T Macfarlane was appointed to the Board on 22 May 2014 and Ms I R Atlas was appointed to the Board on 24 September 2014.
3   Dr G J Clark and Mr D E Meiklejohn retired from the Board on 18 December 2013. Mr P A F Hay and Ms A M Watkins retired from the Board on 30 April 2014.
4   Mr J P Morschel was an ex officio member of all Board Committees prior to his retirement from the Board on 30 April 2014. Mr D M Gonski commenced as a member of all Board Committees from 
his appointment to the Board on 27 February 2014. When Mr Gonski succeeded Mr Morschel as Chairman of the Board, Mr Gonski’s membership of each Committee continued on an ex officio 
basis, including his position as Chair of the Governance Committee.

CORPORATE GOVERNANCE  

  69

ANZ ANNUAL REPORT 2014CORPORATE GOVERNANCE (continued)

For further information on how ANZ manages its risks arising 
from financial instruments, please see the disclosures in relation 
to AASB 7 ‘Financial Instruments: Disclosures’ in the notes to the 
financial statements.

For further information on risk management governance and ANZ’s 
approach in relation to risk oversight and the management of 
material business risks, please see the Corporate Governance section 
of anz.com.

Technology Committee
The Technology Committee assists the Board in the effective 
discharge of its responsibilities in relation to technology and related 
activities. The Committee is responsible for:
 } monitoring that appropriate key technology related controls are 

in place;

 } approving the technology strategy of ANZ;
 } making recommendations to the Board regarding and monitoring 

material technology investments;

 } reviewing and monitoring the progress of the strategic plans 
for the management and control of technology activities and 
services; and

 } the approval and monitoring of ANZ’s information and technology 

security strategy.

The Group Chief Operating Officer is the executive responsible 
for assisting the Chair of the Committee in connection with the 
administration and efficient operation of the Committee.

Substantive areas of focus in the 2014 financial year included:
 } Operational performance and major projects – the Committee 

reviewed reports on operational performance (including service 
and systems stability and performance) and monitored the 
progress of major projects;

 } Strategy – the Committee received updates on the progress of 

ANZ’s technology strategy;

 } Investment – the Committee reviewed Management’s progress in 

delivering the business technology investment agenda; and

 } Information Security – the Committee monitored the continuing 
process of improving information security capability to address 
constantly evolving security threats and increasing regulatory 
requirements. 

Additional Committees
In addition to the five principal Board Committees, the Board has 
constituted an Executive Committee and a Shares Committee, each 
consisting solely of Directors, to assist in carrying out specific tasks.

The Executive Committee has the full power of the Board and is 
convened as necessary between regularly scheduled Board meetings 
to deal with urgent matters. The Shares Committee has the power 
to manage on behalf of the Board the issue of shares and options 
(including under ANZ’s Employee Share Acquisition Plan and Share 
Option Plan). The Board also forms and delegates authority to 
ad-hoc Committees of the Board as and when needed to carry out 
specific tasks.

70

Audit and Financial Governance

Global Internal Audit
Global Internal Audit (GIA) is a function independent of Management. 
Its role is to provide the Board and Management with an efficient and 
independent appraisal of the internal controls established by ANZ’s 
first (business) and second (Group and Divisional risk and finance 
functions) lines of defence. Operating under a Board approved 
Charter, the reporting line for the outcomes of work conducted by 
GIA is directly and solely to the Chair of the Audit Committee, with 
a direct communication line to the Chief Executive Officer and the 
external auditor.

The GIA team includes six General Managers accountable for the 
provision of audit services to the respective Divisions for which they are 
responsible. The General Managers, together with the Head of Audit 
Services and Group General Manager, GIA, form the GIA Leadership 
Team. GIA utilises a global audit pool structure, which comprises 
individuals with skills in Technology, Credit and Operational audits. 
The global team is spread across fifteen locations.

The GIA Plan, according to which GIA operates, is developed and 
reviewed in line with ANZ’s overall risk appetite and risk management 
framework. The Audit Committee approves the Plan, the associated 
budget and any changes thereto.

All audit activities are conducted in accordance with ANZ policies 
and values, including ANZ’s Employee Code of Conduct and Ethics, as 
well as local and international auditing standards promulgated by the 
professional auditing bodies. A quarterly report is presented by the 
Group General Manager, GIA to the Audit Committee, summarising 
major activities and findings, as well as statistics on issued audit 
reports and ratings.

Furthermore, GIA assesses and reports on the effective and timely 
resolution of audit issues raised.

External Audit
The external auditor’s role is to provide an independent opinion that 
ANZ’s financial reports are true and fair and comply with applicable 
regulations. The external auditor performs an independent audit in 
accordance with Australian Auditing Standards. The Audit Committee 
oversees ANZ’s Stakeholder Engagement Model for Relationship with 
the External Auditor. Under the Stakeholder Engagement Model, 
the Audit Committee is responsible for the appointment (subject to 
ratification by shareholders) and also the compensation, retention 
and oversight of the external auditor.

The Stakeholder Engagement Model also stipulates that the 
Audit Committee:
 } pre-approves all audit, audit related and non-audit services on 
an engagement by engagement basis or pursuant to specific 
pre approval policies adopted by the Committee;

 } regularly reviews the independence of the external auditor; and
 } evaluates the effectiveness of the external auditor.

The Stakeholder Engagement Model requires that all services 
provided by the external auditor, including the non-audit services 
that may be provided by the external auditor, must be in accordance 
with the following principles:
 } the external auditor should not have a mutual or conflicting 

interest with ANZ;

 } the external auditor should not audit its own work;
 } the external auditor should not function as part of Management or 

as an employee; and 

 } the external auditor should not act as an advocate of ANZ.

The Stakeholder Engagement Model, which sets out in detail the 
types of services the external auditor may and may not provide, can 
be found on the Corporate Governance section of anz.com.

Details of the non-audit services provided by the external auditor, 
KPMG, during the 2014 financial year, including their dollar value, 
together with the statement from the Board as to their satisfaction 
with KPMG’s compliance with the related independence requirements 
of the Corporations Act 2001, are set out in the Directors’ Report 
on page 10. In addition, the auditor has provided an independence 
declaration under Section 307C of the Corporations Act 2001.

ANZ requires a two year period before any former partner or 
employee of the external auditor is appointed as a Director or senior 
executive of ANZ. The lead partner of the external auditor is required 
to rotate off the audit after five years and cannot return for a further 
five years. Certain other senior audit staff are required to rotate off 
after a maximum of seven years. Any appointments of ex-partners or 
ex-employees of the external auditor as ANZ finance staff, at senior 
manager level or higher, must be pre-approved by the Chair of the 
Audit Committee.

Financial Controls
The Audit Committee oversees ANZ’s financial reporting policies and 
controls, the integrity of ANZ’s financial statements, the relationship 
with the external auditor, the work of Global Internal Audit, and the 
audit committees of various significant subsidiary companies.

ANZ maintains a financial reporting governance framework which 
evaluates the design and tests the operational effectiveness of key 
financial reporting controls. In addition, half-yearly certifications 
are completed by Senior Management, including senior finance 
executives. These certifications comprise representations and 
questions about financial results, disclosures, processes and controls 
and are aligned with ANZ’s external obligations.

Any material issues arising from the evaluation and testing are 
reported to the Audit Committee. This process assists the Chief 
Executive Officer and Chief Financial Officer in making certifications 
to the Board under the Corporations Act and ASX Governance 
Principles as referred to in the Directors’ Report on page 10.

Ethical and Responsible Decision-making

Codes of Conduct and Ethics
ANZ has two main Codes of Conduct and Ethics – the Employee 
Code and the Non-Executive Directors Code (the Codes). The Codes 
provide ANZ employees and Directors with a practical set of guiding 
principles to help them make decisions in their day to day work. 
The Codes recognise the different responsibilities that Directors have 
under law but enshrine the same values and principles.

The Codes embody honesty, integrity, quality and trust, and 
ANZ employees and Directors are required to demonstrate these 
behaviours and comply with the Codes whenever they are identified 
as representatives of ANZ.

The principles underlying the Codes are:
 } we act in ANZ’s best interests and value ANZ’s reputation;
 } we act with honesty and integrity;
 } we treat others with respect, value difference and maintain a safe 

working environment;

 } we identify conflicts of interest and manage them responsibly; 
 } we respect and maintain privacy and confidentiality;
 } we do not make or receive improper payments, benefits or gains; 
 } we comply with the Codes, the law and ANZ’s policies and 

procedures; and

 } we immediately report any breaches of the Codes, the law or ANZ 

policies and procedures.

The Codes are supported by the following detailed policies that 
together form ANZ’s Conduct and Ethics Policy Framework:
 } ANZ Anti-Money Laundering and Counter-Terrorism 

Financing Policy;

 } ANZ Use of Systems, Equipment and Information Policy;
 } ANZ Fraud Policy;
 } ANZ Expense Policy;
 } ANZ Equal Opportunity, Bullying and Harassment Policy; 
 } ANZ Health and Safety Policy;
 } Conflict of Interest Policy; 
 } Trading in ANZ Securities Policy; 
 } Trading in Non-ANZ Securities Policy; 
 } ANZ Anti-Bribery and Anti-Corruption Policy; and 
 } ANZ Whistleblower Protection Policy.

Leaders are encouraged to run sessions for new direct reports and 
ensure that they, in turn, brief their teams where required on ANZ’s 
values and ethical decision making within the team. The sessions 
are designed to build line manager capability, equipping ANZ 
leaders and their teams with tools and knowledge to make carefully 
considered, values-based and ethical business decisions and to create 
team behaviour standards that are in line with the ANZ Values.

Within two months of starting work with ANZ, and thereafter on an 
annual basis, all ANZ employees are required to complete a training 
course that takes each employee through the eight principles of the 
Employee Code and a summary of their obligations under each of 
the policies in the Conduct and Ethics Policy Framework. Employees 
are required to declare that they have read, understand and have 
complied with the principles of the Employee Code, including key 
relevant extracts of the policies set out above.

CORPORATE GOVERNANCE  

  71

ANZ ANNUAL REPORT 2014CORPORATE GOVERNANCE (continued)

To support the Employee Code, ANZ’s Performance Improvement 
and Unacceptable Behaviour Policy sets out the principles ANZ 
will apply in determining whether its standards of performance, 
behaviour and compliance are met by employees and, where there 
is a breach, the consequences that should be applied. Under the 
Performance Improvement and Unacceptable Behaviour Policy and 
the Global Performance Management Framework, any breach of the 
Employee Code that leads to a formal consequence being applied 
to an employee (such as a warning) is recorded. Line managers 
must take formal consequences into account when determining an 
employee’s performance rating and remuneration outcome. A formal 
consequence may negatively impact an employee’s performance 
rating and remuneration outcomes for the financial year in which 
the consequence was recorded.

Directors’ compliance with the Non-Executive Directors Code 
continues to form part of their annual performance review.

Securities Trading
The Trading in ANZ Securities Policy prohibits trading in ANZ 
securities by all employees, Directors and contractors who are aware 
of information that could be reasonably expected to have a material 
or significant effect on the price or value of an ANZ security and that 
is not generally available.

The Policy specifically prohibits ANZ Directors and certain ‘restricted 
persons’ (which includes senior executives) and their associates 
from trading in ANZ securities during ‘blackout periods’ as defined 
in the Policy. The Policy also provides that certain types of trading 
are excluded from the operation of the trading restrictions under 
the Policy, and for exceptional circumstances where trading may be 
permitted during a prohibited period with prior written clearance.

ANZ Directors are required to obtain written approval from the 
Chairman in advance before they or their associates trade in ANZ 
securities. The Chairman of the Board is required to seek written 
approval from the Chair of the Audit Committee. Senior executives 
and other restricted persons are also required to obtain written 
approval before they, or their associates, trade in ANZ securities.

The Policy also prohibits employees from hedging interests that have 
been granted under any ANZ employee equity plan that are either 
unvested or subject to a holding lock.

ANZ Directors and Management Board members are also prohibited 
from using ANZ securities in connection with a margin loan or similar 
financing arrangement which may be subject to a margin call or 
loan-to-value ratio breach.

Whistleblower Protection
The ANZ Global Whistleblower Protection Policy provides a mechanism 
by which ANZ employees and contractors can raise concerns regarding 
actual or suspected contraventions of ANZ’s ethical and legal standards 
without fear of victimisation or disadvantage.

Disclosures may be made under the Policy to Managers, designated 
Whistleblower Protection Officers, or via an independently managed 
Whistleblower Hotline.

72

Commitment to Shareholders

Shareholders are the owners of ANZ and the approaches described 
below are enshrined in ANZ’s Shareholder Charter and the related 
document titled Shareholder Communication and Shareholder 
Meetings, copies of which can be found on the Corporate 
Governance section of anz.com.

Communication
In order to make informed decisions about ANZ, and to 
communicate views to ANZ, it is important for shareholders to have 
an understanding of ANZ’s business operations, performance and 
governance framework.

ANZ encourages shareholders to take an active interest in ANZ, and 
seeks to provide shareholders with quality information in a timely 
fashion through ANZ’s reporting of results, the Annual Report, the 
Shareholder Review, announcements and briefings to the market, 
half yearly newsletters and via its dedicated shareholder site on 
anz.com. ANZ strives for transparency in all its business practices, 
and recognises the impact of quality disclosure on the trust and 
confidence of shareholders, the wider investor market and the 
community. To this end, ANZ, outside of its scheduled results 
announcements, issued additional Trading Updates to the market 
during the 2014 financial year.

Should shareholders require any information, contact details for 
ANZ and its Share Registrar (including postal, telephone and email) 
are set out in ANZ’s Annual Report, the 2014 Shareholder Review, the 
half yearly shareholder newsletter and the Shareholder Centre section 
of anz.com. 

Meetings
To allow as many shareholders as possible to have an opportunity 
to attend shareholder meetings, ANZ rotates meetings around 
capital cities and makes them available to be viewed online using 
webcast technology.

Further details on meetings and presentations held throughout this 
financial year are available on anz.com > About us > Shareholder 
centre. Prior to the Annual General Meeting, shareholders are 
given the opportunity to submit any questions they have for the 
Chairman or Chief Executive Officer to enable key common themes 
to be considered.

The external auditor is present at ANZ Annual General Meetings 
and available to answer shareholder questions on any matter that 
concerns them in their capacity as auditor.

Directors are also required to attend the Annual General Meeting each 
year, barring unusual circumstances, and be available afterwards to 
meet with and answer questions from shareholders.

Shareholders have the right to vote on various resolutions related 
to company matters. Shareholders are encouraged to attend and 
participate in meetings but, if shareholders are unable to attend 
a meeting, they can submit their proxies via post or electronically. 
Where votes are taken on a poll, which is usual ANZ practice, 
shareholders are able to cast their votes on a confidential basis. 
ANZ appoints an independent party to verify the results, normally 
KPMG, which are reported as soon as possible to the ASX and posted 
on anz.com.

Continuous Disclosure

ANZ’s practice is to release price sensitive information to the ASX in 
a timely manner as required under the ASX Listing Rules and then to 
all relevant overseas securities exchanges on which ANZ’s securities 
are listed, and to the market and community generally through 
ANZ’s media releases, website and other appropriate channels.

Through ANZ’s Continuous Disclosure Policy, ANZ demonstrates 
its commitment to achieving best practice in terms of disclosure 
by acting in accordance with the spirit, intention and purposes of 
the applicable regulatory requirements. The Policy reflects relevant 
obligations under applicable securities exchange listing rules 
and legislation.

For disclosure purposes, price sensitive information is information 
that a reasonable person would expect to have a material effect 
on the price or value of ANZ’s securities. Designated Disclosure 
Officers have responsibility for reviewing proposed disclosures and 
making decisions in relation to what information will be disclosed 
to the market, unless the relevant disclosure has been reviewed 
and approved by ANZ’s Board. ANZ employees and contractors 
must inform a Disclosure Officer of any potentially price sensitive 
information concerning ANZ as soon as they become aware of it.

A committee of senior executives (the Continuous Disclosure Review 
Sub-Committee) also meets on a regular basis and one of its major 
tasks is to review the effectiveness of ANZ’s systems and procedures 
for achieving compliance with applicable regulatory requirements 
in relation to the disclosure of price sensitive information. This 
Sub-Committee reports to the Governance Committee of the Board 
on an annual basis.

Corporate Sustainability

ANZ’s Sustainability Framework supports the delivery of its business 
strategy. As ANZ pursues its goal of becoming a ‘super regional’ 
bank, it is recognised that it must be done in a responsible, ethical 
and sustainable way. Increasingly, ANZ’s stakeholders – be they 
customers, employees, shareholders or the communities in which 
ANZ operates – are focussed on the impacts of ANZ’s operations 
and want to understand how ANZ is managing not only its economic 
risks, but also its social and environmental risks.

Within ANZ’s Sustainability Framework there are three priority areas, 
distinctive to ANZ, and five ‘Licence to Operate’ areas considered 
essential to a large company operating in a global market.

ANZ’s three priority areas are:
 } Sustainable development – integrating social and environmental 
considerations into business decisions, products and services to 
help customers achieve their sustainability ambitions and deliver 
long term value for stakeholders.
Supporting ANZ’s Institutional and Commercial clients to manage 
their human rights, labour and environmental risks more effectively 
benefits customers, strengthens business relationships and reduces 
ANZ’s reputational and commercial risk.

 } Diversity and inclusion – building the most diverse and inclusive 

workforce of any major bank in the region.
ANZ employees come from more than 200 different cultural 
backgrounds. Fostering diversity within the workforce assists 
ANZ to innovate, identify new markets, connect with customers 
effectively and make more informed decisions for ANZ’s business.

 } Financial inclusion and capability – building the financial 
capability of people across the region to promote financial 
inclusion and progression of individuals and communities.
Building the money management skills, confidence and savings 
of people in the communities in which ANZ operates supports 
business aspirations. Customers who feel confident about 
managing their money are more likely to choose appropriate 
financial products, contributing to a better customer experience. 
From the perspective of governments and regulators, good money 
management skills complement consumer protection measures 
and promote financial self-sufficiency. 

ANZ’s Licence to Operate commitments cover customers, employees 
and suppliers, as well as the impact on communities and the 
environment as a result of ANZ’s operations.

ANZ’s sustainability performance has been recognised internationally 
through inclusion in a number of independent sustainability indices, 
including the Dow Jones Sustainability Index (DJSI). The DJSI assesses 
the approach and performance of companies across a broad range 
of criteria such as corporate governance, risk management, codes of 
conduct and compliance, environmental management and reporting, 
products and services, brand management, human resources 
practices and policies, stakeholder engagement and community 
investment. ANZ has been assessed as the global banking sector 
leader six times in the last eight years. In 2014 ANZ again performed 
strongly, being assessed as ‘gold class’ with a score above 90 percent, 
scoring particularly well for risk and brand management, stakeholder 
engagement and investment in building financial capability and 
inclusion in Australia, New Zealand and Asia-Pacific. 

ANZ’s governance structure provides oversight of the risks and 
opportunities arising from its activities. The Corporate Sustainability 
and Diversity (CSD) Committee is chaired by the Chief Executive 
Officer. It provides strategic leadership on ANZ’s corporate 
sustainability agenda and monitors progress and results on a 
quarterly basis. The CSD Committee reports to the Management 
Board, and the Board’s Governance Committee is also updated on 
progress. Each year, ANZ sets public sustainability targets and a 
business-wide program of work to respond to its most material issues. 
This year ANZ achieved or made good progress against 76% of its 
public targets.

Stakeholders are informed of ANZ’s performance against its 
Sustainability Framework through a monthly e-bulletin, and annual 
and interim Sustainability reports. ANZ uses the Global Reporting 
Initiative (GRI) Sustainability Reporting Guidelines for the preparation 
of its annual Corporate Sustainability Review.

In preparation for the 2014 Corporate Sustainability Review, earlier 
this year ANZ undertook a comprehensive materiality assessment 
process, which involved conducting workshops and interviews with 
a diverse range of internal and external stakeholders in Melbourne, 
Sydney, Wellington, Auckland, Jakarta, Hong Kong and Suva. 
Stakeholders were targeted based on key sector representation, 
their relationship with ANZ and their ability to engage productively 
on a broad range of sustainability issues facing ANZ in their region. 
The results of this process guide the development of both ANZ’s 
sustainability reporting and 2015 sustainability targets.

Performance against ANZ’s 2014 sustainability targets, as well as 
more detailed information on the materiality assessment process 
and the Sustainability Framework and approach, is available in the 
2014 Corporate Sustainability Review, to be published on anz.com 
in December 2014.

CORPORATE GOVERNANCE  

  73

ANZ ANNUAL REPORT 2014CORPORATE GOVERNANCE (continued)

Diversity and Inclusion at ANZ

Creating a diverse and inclusive workplace
A vibrant, diverse and inclusive workforce is critical to ANZ’s success 
as a super regional bank. In order to understand and service its 
global customer base, ANZ needs a workforce that reflects the 
markets within which it operates. ANZ is deeply committed to 
attracting diversity within its workforce and harnessing the variety 
of perspectives this brings, enabling ANZ to innovate, respond and 
deliver services to its customers.

Diversity at ANZ encompasses gender, ethnicity, culture, language, 
education, disability, age, family/relationship status, sexual 
orientation, socio-economic background and/or religious beliefs. 
It also includes the many ways people differ in terms of their life 
experience, education, job function, work experience, ways of 
thinking and working, personality, location, marital status and caring 
responsibilities. Inclusion refers to the extent to which diversity is 
valued, accessed and capitalised on in terms of decision making.

A summary of ANZ’s policy position on Diversity and Inclusion 
can be found on anz.com > About us > Our company > 
Corporate governance.

Leadership, Governance and Accountability
ANZ’s CEO is a member of the Male Champions of Change program 
convened by the Australian Sex Discrimination Commissioner in 
April 2010. The program encourages and supports male CEOs and 
Directors to use their individual and collective influence to ensure 
the issues of gender equality and women’s representation in 
leadership are elevated on the national business agenda.

ANZ’s Human Resources Committee plays an important role in 
relation to ANZ’s people strategy, remuneration strategy and 
approach to gender balance and diversity. This includes annually 
reviewing progress on gender balance, including women in 
management and other diversity priorities (other than gender 
diversity matters in connection with the Board, which are the 
responsibility of the Governance Committee), and succession 
planning. The Human Resources Committee also reviews annual 
performance and remuneration outcomes to ensure there is no 
systemic bias in related processes.

Management Board sets annual CEO and Group targets for improving 
the representation of women in management, and creating a vibrant, 
diverse and inclusive workforce. Progress is reviewed monthly by the 
CEO and Management Board, and results inform the Group’s bonus 
pool and performance outcomes. 

The Corporate Sustainability and Diversity (CSD) Committee 
is responsible for advising Management Board on corporate 
sustainability and diversity, setting diversity and inclusion strategies, 
policies and targets and monitoring progress. The CSD Committee 
is chaired by ANZ’s CEO and meets four times each year.

74

ANZ’s progress

Progress on 2014 publicly stated 
gender balance and diversity goals 

Result

Improve employee engagement 
to at least 74%

Employee engagement improved 
to 73%, up from 72% in 2013

Improve perceptions of ‘values-
based leadership’ amongst ANZ 
employees to at least 73%

Favourable perceptions of ‘values-
based leadership’ remained steady 
year-on-year at 71%

Increase the representation of 
women in management by 1% 
and achieve gender balance in 
ANZ’s key recruitment, talent 
and leadership programs

ANZ fell short of this goal, 
with representation of women 
in management increased 
from 38.7% to 39.2%. All key 
recruitment, talent and leadership 
programs were gender balanced

Employ 230 people through 
ANZ’s traineeships, graduate 
program and permanent 
employment from 
disadvantaged and under 
represented groups to enhance 
diversity and support economic 
and social inclusion in ANZ’s 
communities

ANZ employed 253 people 
from disadvantaged and under-
represented groups. While ANZ 
exceeded goals for employment 
of people with a disability and 
refugee opportunities through 
the Given the Chance program, 
ANZ fell short of its Indigenous 
recruitment goals

Achieve 80% favourable 
perceptions of ‘Involvement 
and Empowerment’ in ANZ’s 
employee survey as a measure 
of ANZ’s progress in building a 
diverse and inclusive workforce

Favourable perceptions of 
‘Involvement and Empowerment’ 
remained steady year-on-year 
at 78%

Measuring diversity, inclusion and engagement
In 2014, ANZ conducted its second comprehensive review of its 
workforce diversity through the annual employee engagement 
survey. The survey revealed that ANZ employees come from more 
than 200 different cultural backgrounds, and 45% identify with an 
Asian cultural background. Globally, 90% of employees agreed or 
strongly agreed that their manager treats them with respect, while 
90% agreed or strongly agreed ANZ is creating a workforce that is 
open and accepting of individual difference. In 2014, a Diversity and 
Inclusion Index was included in the survey for the first time, with 
positive perceptions of diversity and inclusion at ANZ held by 90% 
of employees. This index included questions such as “My manager 
supports workplace flexibility and my efforts to balance my work 
and personal life”, and “My immediate manager genuinely supports 
equality between women and men”.

Overall employee engagement increased from 72% to 73% this year. 
Perceptions of ‘values-based leadership’ amongst ANZ employees 
remained steady at 71%, as did perceptions of ‘Involvement and 
Empowerment’ which remained high at 78%. 

Gender Balance at Board, Senior Executive and 
Management Levels
ANZ’s Board currently comprises eight Directors; one Executive 
Director, the CEO and seven Non-Executive Directors, two of 
whom are women. 

Ms Dwyer and Ms Atlas joined the Board as Non-Executive Directors 
in April 2012 and September 2014 respectively. Ms Dwyer is Chair 
of the Audit Committee and a member of the Human Resources 
Committee and Risk Committee. Ms Atlas has been appointed as 
a member of the Audit Committee, Governance Committee and 
Human Resources Committee with effect from January 2015.

The Board has a tenure policy which limits the period of service of a 
Non-Executive Director to three 3-year terms after first being elected 
by shareholders unless invited by the Board to extend his/her tenure 
due to special circumstances. In accordance with this policy, Messrs 
Morschel and Meiklejohn and Dr Clark retired during the 2014 financial 
year. Pursuant to the succession planning process in connection with 
those retirements, Messrs Gonski and Liebelt and Ms Dwyer have 
been appointed to the Board over the course of the last two years. 
The objective previously set by the Board in relation to Board gender 
diversity was to increase the number of women on the Board over time 
as vacancies arose following completion of that succession process. 
During 2014 Mr Hay and Ms Watkins also retired from the Board 
creating vacancies which were filled by Mr J T Macfarlane and Ms Atlas. 
This maintained the number of women on the Board at two.

The Board has now set a new Board gender diversity objective which 
is to increase the number of women on the ANZ Board over time as 
vacancies and circumstances permit, with the target being to achieve 
a female representation of at least 30% amongst the Non-Executive 
Directors on the Board.

ANZ has two women on its Management Board: the CEO Global 
Wealth and Group Managing Director Marketing, Innovation and 
Digital; and the Group Chief Human Resources Officer. At Senior 
Executive and Executive levels 22.5% of leadership positions are 
held by women, up from 22.1% the previous year. 

During 2014, overall representation of women in management has 
increased from 38.7% to 39.2%. Improvements in particular occurred 
at manager level, increasing from 40.6% to 41.1%. While ANZ is 
proud of its progress, it is understood that as ANZ increases its super 
regional footprint, ANZ will face challenges of low employment 
growth in the domestic markets of Australia and New Zealand, and 
different regulatory, social and cultural barriers to female workforce 
participation in some of ANZ’s Asian locations. Supply issues also 
continue to be a problem in particular business areas such as 
Technology. Maintaining the focus on gender balance remains a 
key strategy across all of ANZ’s geographies and businesses.

Targets and Progress for Improving Outcomes in 
Gender Equality
Annual public targets have been set for women in management 
since 2004. Progress and results for 2014 are set out below, defining 
each level of Management in relation to the CEO, in line with work 
undertaken by the Male Champions of Change initiative to improve 
the consistency and detail of reporting on women in management in 
Australia. This has been updated this year to more accurately reflect 
ANZ’s workforce. For the purposes of reporting on Senior Executive and 
Executive roles, these senior roles typically involve leading countries, 
large businesses, operations or projects, and/or strategy, policy and 
governance in specific areas for the Group.

Group^

2013 Baseline*

2014 Target

2014 Actual % 
of women

Senior Executives & Executives (Incl. Management Board)

22.1%

CEO-1: ANZ Management Board

CEO-2: Senior Executive1

CEO-3: Executive2

Senior Manager3

Manager4

Total women in Management5

Total women in non-Management6

ANZ Overall

Notes 

30.6%

40.6%

38.7%

64.6%

54.5%

39.7%

22.5%

18.2%

25.2%

22.0%

30.2%

41.1%

39.2%

64.2%

54.2%

2015 Target

40.2%

2014 Actual 
number  
of women
189

2

39

148

607

6,950

7,746

19,224

26,970

* 

Includes employees on parental leave. Parental leave data is available for Australia, New Zealand and Bangalore employees only. Due to a minor change in reporting boundaries, 2013 baseline 
figures reported differ by 0.1% to those reported in ANZ’s 2013 Annual Report.
Includes all employees regardless of leave status and includes casuals but not contractors (which are included in FTE).

^ 
1  Senior Executive comprises persons holding roles within ANZ designated as Group 1. These roles typically involve leading large businesses, geographies or the strategy, policy and governance of 

business areas (excludes Management Board).

2  Executive comprises persons holding roles within ANZ designated as Group 2. 
3  Senior Manager comprises persons holding roles within ANZ designated as Group 3.
4  Manager comprises persons holding roles within ANZ designated as Group 4. 
5  Total women in Management represents all ANZ Management Board roles and roles within ANZ designated as Group 1 to 4.
6  Non-Management comprises women holding roles within ANZ designated as Group 5 and 6.

CORPORATE GOVERNANCE  

  75

ANZ ANNUAL REPORT 2014CORPORATE GOVERNANCE (continued)

Prevention of Sex-Based Harassment and Discrimination
ANZ reviews its Equal Employment Opportunity (EEO) policies and 
training annually to ensure they are up-to-date and proactively 
educating employees and their managers on harassment, bullying 
and victimisation for sex-based issues. All ANZ employees are 
required to complete EEO training on an annual basis, and reported 
incidents related to sexual harassment, bullying and victimisation for 
sex-based issues are carefully tracked and managed. In 2014, ANZ 
added an item to its employee survey asking In my organisation, 
sex-based harassment is not tolerated˝, to which 95% of employees 
globally strongly agreed or agreed.

Pay Equity
ANZ reports progress in achieving gender pay equity across the 
organisation. The gender pay differential between males and females 
(based on like-for-like job size) continues to be minimal, with further 
reductions achieved in 2014. Annual reviews of ANZ’s performance 
and remuneration outcomes ensure balance and parity, with 
performance assessments (which drive remuneration outcomes) 
being equitably applied between males and females.

Recruitment, Progression and Development Practices
ANZ aims to achieve gender balance and diversity in its key 
recruitment, talent development and learning programs to ensure 
it is building a strong pipeline of men and women leaders for the 
future. For example, ANZ’s 2014 graduate intake in Australia and 
New Zealand is 49% female, and 25% of the total intake speaks an 
Asian language; two graduates have a self-disclosed disability and 
four graduates are from an Indigenous background. ANZ’s latest 
intake of the Generalist Banker accelerated development program 
has 50% women and 70% of all participants speak an Asian language. 
Of the participants in the Building Enterprise Talent program, 50% 
are women and 60% of all participants have had more than three 
years international experience. 50% of participants in the Leadership 
Pathway training programs in 2014 were women. 

ANZ sets clear targets around gender-balanced recruitment, requiring 
100% of all recruitment shortlists to contain at least one female 
candidate, and a 50:50 target for all recruitment. In 2013, ANZ’s CEO 
and ANZ signed the Panel Pledge – a commitment to ensure that 
all panels and speaking engagements in which ANZ participates 
are gender balanced. This is supported internally by ANZ’s ‘Notable 
Women’ initiative, which aims to provide senior female leaders with 
the skills and opportunities to represent ANZ in the media on key 
business issues. 

Under-represented and disadvantaged groups
ANZ has specific programs focused on Indigenous employment 
and traineeships, and providing work placement opportunities for 
refugees. During 2014, ANZ provided traineeships or permanent 
employment opportunities for 141 Indigenous Australians. ANZ also 
participated in The Brotherhood of St Laurence’s Given the Chance 
refugee employment program, providing refugees in Australia with 
skills and experience to enter the workforce. This year 26 refugees 
took part in the program. ANZ also continued to progress its 
Indigenous Action Plan through the establishment of the ANZ 
Reconciliation Network to drive the Indigenous inclusion agenda 
across ANZ in Australia. Since 2003, ANZ has employed more than 
800 Indigenous Australians.

ANZ’s Accessibility and Inclusion Plan aims to include, attract and 
value customers and employees living with a disability. During 2014, 
ANZ exceeded its employment target, employing 86 people with a 
self-disclosed disability.

76

Parental Leave and Flexible Work Arrangements
ANZ offers flexible work arrangements, breaks from work and other 
support in special circumstances to help balance life priorities with 
work and to manage careers. During 2014, ANZ continued to embed 
flexible working policies and practices, building awareness of the 
business and personal benefits of flexibility by profiling male and 
female senior leaders who role model flexible working. The 2014 
employee survey showed an increase in the number of employees 
working flexibly, and that 84% of employees believe ANZ supports 
their efforts to balance their work and personal commitments.

ANZ supports employees throughout their careers. In Australia, ANZ 
offers 12 weeks paid parental leave to both female and male employees 
if they are the primary care giver. Australian employees also have access 
to a $4000 child care allowance upon their return to work, and all 
managers are given access to their ANZ laptops while on parental leave 
to enable them to stay in touch and ease their transition back to work.

Recognition and Support For Equality and Inclusion 
in ANZ’s Communities
ANZ continues to be recognised as an Employer of Choice for Women 
by the Australian Government’s Workplace Gender Equality Agency. 
In New Zealand, ANZ was recognised in 2013 by the United Nations 
Women National Committee for excellence in equal opportunity 
and non discrimination. ANZ has also been recognised as a Gold 
Tier employer by the Australian Workplace Equality Index, ranking 
among the top 5 national employers for the inclusion of Lesbian, 
Gay, Bisexual, Transgender and Intersex employees. 

ANZ partners and/or participates in the Male Champions of Change 
initiative; Chief Executive Women; and Community Business’s 
Diversity and Inclusion in Asia Network. ANZ is a founding member 
of the Diversity Council of Australia, the Principal Partner of the 
Sydney Gay and Lesbian Mardi Gras, and a member of Pride in 
Diversity and the Australian Network on Disability.

Future Goals
ANZ’s ambition is to foster the most diverse workplace in the region; 
one which reflects the markets within which it operates, harnesses 
the unique talents and capabilities of all ANZ’s people and actively 
uses this diversity as a point of competitive advantage in the market.

2015 publicly stated gender balance and diversity goals

Improve employee engagement to 75%

Improve perceptions of ‘values-based leadership’ amongst ANZ 
employees to 73%

Increase the representation of women in management by 1% 
and achieve gender balance in ANZ’s key recruitment, talent and 
leadership programs

Increase both the number of people with a self-disclosed disability 
and the number of people with a disability recruited through 
traineeships, graduate programs and permanent employment 
opportunities by 15% from FY14 year end result

Increase the number of Indigenous Australians recruited through 
traineeships, graduate programs and permanent employment 
opportunities by 15% from FY14 year end result

Increase the adoption of flexible working practices in Australia and 
NZ to 50% of employees and extend flexibility into two Asian markets

Political Donations
For the year to 30 September 2014, ANZ donated $100,000 to the 
Liberal Party of Australia and $80,000 to the Australian Labor Party. 

SECTION 2

Financial Statements 
Income Statement 
Statement of Comprehensive Income  
Balance Sheet 
Cash Flow Statement  
Statement of Changes in Equity 

Notes to the Financial Statements 
1   Significant Accounting Policies 
2   Critical Estimates and Judgements Used  

Income Tax Expense 

in Applying Accounting Policies 
3  
Income 
4   Expenses 
5   Compensation of Auditors 
6  
7   Dividends 
8   Earnings per Ordinary Share 
9   Cash 
10   Trading Securities 
11   Derivative Financial Instruments 
12   Available-for-sale Assets 
13   Net Loans and Advances 
14   Impaired Financial Assets 
15   Provision for Credit Impairment 
16   Shares in Controlled Entities and Associates 
17   Tax Assets 
18   Goodwill and Other Intangible Assets 
19   Other Assets 
20   Premises and Equipment 
21   Deposits and Other Borrowings 
22  Tax Liabilities 
23   Payables and Other Liabilities 

78
78
79
80
81
82

84
84

95
97
98
99
100
101
103
103
103
104
110
111
112
112
114
115
116
117
117
118
119
119

ANZ ANNUAL REPORT 2014

120
120
121
123
125
126

24   Provisions 
25  Debt issuances 
26   Subordinated Debt 
27   Share Capital 
28   Reserves and Retained Earnings 
29   Capital Management  
30   Assets Charged as Security for Liabilities and  
Collateral Accepted as Security for Assets  

129
31   Financial Risk Management 
130
32   Fair Value of Financial Assets and Financial Liabilities  151
159
33   Maturity Analysis of Assets and Liabilities 
160
34  Offsetting 
162
35   Segment Analysis 
165
36   Notes to the Cash Flow Statements 
167
37   Controlled Entities 
168
38  Associates 
169
39  Structured Entities 
171
40   Transfers of Financial Assets 
172
41   Fiduciary Activities  
42   Commitments 
172
43   Credit Related Commitments, Guarantees,  

Contingent Liabilities and Contingent Assets 
44   Superannuation and Other Post Employment 

Benefit Schemes 

45   Employee Share and Option Plans 
46   Related Party Disclosures 
47   Life Insurance Business 
48  Changes to Comparatives 
49   Events since the End of the Financial Year 
Directors’ Declaration and Responsibility Statement 
Independent Auditor’s Report 

173

176
179
184
185
189
192
193
194

SECTION 2  

  77

ANZ ANNUAL REPORT 2014 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS
INCOME STATEMENT FOR THE YEAR ENDED 30 SEPTEMBER

Interest income
Interest expense

Net interest income

Other operating income
Net funds management and insurance income 
Share of associates’ profit
Operating income
Operating expenses

Profit before credit impairment and income tax
Credit impairment charge

Profit before income tax

Income tax expense

Profit for the year

Comprising:

Profit attributable to non-controlling interests
Profit attributable to shareholders of the Company

Earnings per ordinary share (cents)
Basic
Diluted
Dividend per ordinary share (cents)

1  Comparative amounts have changed. Refer to note 48 for details.

The notes appearing on pages 84 to 192 form an integral part of these financial statements. 

Consolidated

The Company

2014
$m

29,524
(15,714)

13,810

4,189
1,538
517
20,054
(8,760)

11,294
(986)

10,308

(3,025)

7,283

12
7,271

267.1
257.0
178

20131
$m

28,627
(15,869)

12,758

3,851
1,431
482
18,522
(8,257)

10,265
(1,188)

9,077

(2,757)

6,320

10
6,310

232.7
225.7
164

2014
$m

25,560
(15,550)

10,010

5,868
217
–
16,095
(6,878)

9,217
(974)

8,243

(1,971)

6,272

20131
$m

25,513
(16,149)

9,364

5,249
203
–
14,816
(6,509)

8,307
(1,132)

7,175

(1,788)

5,387

–
6,272

–
5,387

n/a
n/a
178

n/a
n/a
164

Note

3
4

3
3
3

4

15

6

8
8
7

78

STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 30 SEPTEMBER

Profit for the year

Other comprehensive income
Items that will not be reclassified subsequently to profit or loss
Remeasurement gain/(loss) on defined benefit plans
Fair value gain/(loss) attributable to changes in own credit risk  
  of financial liabilities designated at fair value
Income tax on items that will not be reclassified subsequently to profit or loss
Remeasurement gain/(loss) on defined benefit plans
Fair value gain/(loss) attributable to changes in own credit risk  
  of financial liabilities designated at fair value
Items that may be reclassified subsequently to profit or loss
Foreign currency translation reserve 
  Exchange differences taken to equity
  Exchange differences transferred to income statement
Available-for-sale revaluation reserve
  Valuation gain/(loss) taken to equity
  Transferred to the income statement
Cash flow hedge reserve 
  Valuation gain/(loss) taken to equity
  Transferred to income statement 
Share of associates’ other comprehensive income2
Income tax on items that may be reclassified subsequently to profit or loss
  Available-for-sale revaluation reserve
  Cash flow hedge reserve

Other comprehensive income net of tax

Total comprehensive income for the year

Comprising total comprehensive income attributable to:
  Non-controlling interests
  Shareholders of the Company

Note

28, 44

28

28

28

Consolidated

The Company

2014
$m

7,283

20131
$m

6,320

2014
$m

6,272

20131
$m

5,387

43

(35)

(11)

10

487
37

134
(47)

165
(31)
(24)

(23)
(41)

664

7,947

16
7,931

43

(63)

(18)

19

1,712
–

13
3

(186)
–
18

(7)
52

1,586

7,906

15
7,891

8

(35)

(2)

10

94
–

90
(40)

168
8
–

(14)
(53)

234

(15)

(63)

(3)

19

234
–

32
4

(78)
24
–

(20)
16

150

6,506

5,537

–
6,506

–
5,537

1  Comparative amounts have changed. Refer to note 48 for details.
2  Share of associates’ other comprehensive income is comprised of available-for-sale revaluation reserve loss of $25 million (2013: gain of $18 million), foreign currency translation reserve 

of nil (2013: loss of $1 million) and cash flow hedge reserve gain of $1 million (2013: gain of $1 million).

The notes appearing on pages 84 to 192 form an integral part of these financial statements. 

FINANCIAL STATEMENTS  

  79

ANZ ANNUAL REPORT 2014ANZ ANNUAL REPORT 2014Note

Consolidated

2014
$m

20131
$m

The Company

2014
$m

20131
$m

9

10
11
12
13

16
16
17
17
18
47
20
19

21
11

22
22
47

23
24
25
26

27
27
28
28

27

 32,559 
 20,241 
 5,459 
 49,692 
 56,369 
 30,917 
 521,752 
 1,565 
 – 
 – 
 4,582 
 38 
 417 
 7,950 
 33,579 
 2,181 
 4,791 

 25,270 
 19,225 
 6,530 
 41,288 
 45,878 
 28,277 
 483,264 
 2,106 
 – 
 – 
 4,123 
 20 
 725 
 7,690 
 32,083 
 2,164 
 4,352 

 30,655 
 18,150 
 4,873 
 38,049 
 52,882 
 26,151 
 415,066 
 434 
 99,194 
 14,870 
 720 
 27 
 778 
 2,451 
 – 
 1,001 
 2,243 

 22,798 
 16,621 
 5,638 
 31,464 
 41,011 
 23,823 
 383,173 
 990 
 71,354 
 14,955 
 841 
 18 
 936 
 2,124 
 – 
 983 
 2,268 

 772,092 

 702,995 

 707,544 

 618,997 

 10,114 
 5,599 
 510,079 
 52,925 
 – 
 449 
 120 
 34,554 
 3,181 
 10,984 
 1,100 
 80,096 
 13,607 

 8,695 
 3,921 
 466,915 
 47,509 
 – 
 972 
 14 
 32,388 
 3,511 
 9,059 
 1,228 
 70,376 
 12,804 

 8,189 
 4,886 
 423,172 
 50,474 
 93,796 
 301 
 62 
 – 
 – 
 7,682 
 695 
 64,161 
 12,870 

 7,451 
 3,531 
 385,449 
 41,827 
 64,649 
 882 
 12 
 – 
 – 
 6,276 
 825 
 56,968 
 12,062 

 722,808 

 657,392 

 666,288 

 579,932 

 49,284 

 45,603 

 41,256 

 39,065 

 24,031 
 871 
 (239)
 24,544 

 49,207 
 77 

 49,284 

 23,641 
 871 
 (907)
 21,936 

 45,541 
 62 

 45,603 

 24,280 
 871 
 (215)
 16,320 

 41,256 
 – 

 41,256 

 23,914 
 871 
 (473)
 14,753 

 39,065 
 – 

 39,065 

BALANCE SHEET AS AT 30 SEPTEMBER

Assets
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments
Available-for-sale assets
Net loans and advances
Regulatory deposits
Due from controlled entities
Shares in controlled entities
Investments in associates
Current tax assets
Deferred tax assets
Goodwill and other intangible assets
Investments backing policy liabilities
Premises and equipment
Other assets

Total assets

Liabilities
Settlement balances owed by ANZ
Collateral received
Deposits and other borrowings
Derivative financial instruments
Due to controlled entities
Current tax liabilities
Deferred tax liabilities
Policy liabilities
External unit holder liabilities (life insurance funds)
Payables and other liabilities
Provisions
Debt issuances
Subordinated debt

Total liabilities

Net assets

Shareholders' equity
Ordinary share capital
Preference share capital
Reserves
Retained earnings

Share capital and reserves attributable to shareholders of the Company
Non-controlling interests

Total shareholders' equity

1  Comparative amounts have changed. Refer to note 48 for details.

The notes appearing on pages 84 to 192 form an integral part of these financial statements. 

80

CASH FLOW STATEMENT FOR THE YEAR ENDED 30 SEPTEMBER

Consolidated

2014
$m

20131
$m

Note

The Company

2014
$m

20131
$m

Cash flows from operating activities
Interest received
Interest paid
Dividends received
Other operating income received
Other operating expenses paid
Income taxes paid
Net cash flows from funds management and insurance business
   Premiums, other income and life investment deposits received
   Investment income and policy deposits received
   Claims and policyholder liability payments
   Commission expense (paid)/received

Cash flows from operating activities before changes in operating assets and liabilities

Changes in operating assets and liabilities arising from cash flow movements:
(Increase)/decrease in operating assets
   Collateral paid
   Trading securities
   Loans and advances
   Net intra-group loans and advances
Net cash flows from investments backing policyholder liabilities
   Purchase of insurance assets
   Proceeds from sale/maturity of insurance assets
Increase/(decrease) in operating liabilities:
   Deposits and other borrowings
   Settlement balances owed by ANZ
   Collateral received
   Payables and other liabilities

Change in operating assets and liabilities arising from cash flow movements

Net cash provided by operating activities

Cash flows from investing activities
Available-for-sale assets
   Purchases
   Proceeds from sale or maturity
Controlled entities and associates
   Purchased (net of cash acquired)
   Proceeds from sale (net of cash disposed)
Premises and equipment
   Purchases
Other assets

Net cash (used in) by investing activities

Cash flows from financing activities
Debt issuances
   Issue proceeds
   Redemptions
Subordinated debt
   Issue proceeds
   Redemptions
Dividends paid
Share capital issues
Share buybacks

36(a)

36(c)
36(c)

Net cash provided by/(used in) financing activities

Net increase in cash and cash equivalents
Cash and cash equivalents at beginning of year
Effects of exchange rate changes on cash and cash equivalents

Cash and cash equivalents at end of year

36(b)

1  Comparative amounts have changed. Refer to note 48 for details.

The notes appearing on pages 84 to 192 form an integral part of these financial statements. 

29,327
(14,886)
127
2,704
(8,123)
(3,207)

7,549
620
(5,578)
(471)

8,062

1,271
(8,600)
(35,154)
–

(4,856)
4,625

36,592
1,358
1,435
910

(2,419)

5,643

28,752
(16,333)
114
9,616
(7,351)
(2,494)

6,093
198
(4,983)
(446)

13,166

348
768
(30,137)
–

(3,505)
4,341

27,541
3,279
1,391
(1,025)

3,001

16,167

25,417
(14,716)
1,890
3,780
(6,476)
(2,615)

168
–
–
49

25,706
(16,613)
1,340
9,437
(5,874)
(2,043)

152
–
–
51

7,497

12,156

957
(7,131)
(29,408)
1,856

237
(736)
(24,119)
(3,734)

–
–

31,798
668
1,103
1,417

1,260

8,757

–
–

26,036
3,114
1,205
(1,475)

528

12,684

(12,652)
11,136

(16,320)
10,224

(7,849)
6,489

(12,944)
8,042

–
251

(370)
(292)

(1,927)

(2)
81

(356)
(1,234)

(7,607)

(21)
249

(248)
86

(484)
25

(354)
(507)

(1,294)

(6,222)

17,156
(10,710)

18,895
(19,773)

13,102
(8,642)

16,658
(15,766)

3,258
(2,586)
(3,827)
4
(500)

2,795

6,511
41,111
607

48,229

1,868
(1,465)
(3,226)
30
(425)

(4,096)

4,464
35,507
1,140

41,111

3,258
(2,586)
(3,843)
4
(500)

793

8,256
36,279
513

45,048

1,869
(1,465)
(3,239)
30
(425)

(2,338)

4,124
31,419
736

36,279

FINANCIAL STATEMENTS  

  81

ANZ ANNUAL REPORT 2014STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 30 SEPTEMBER

Consolidated

As at 1 October 2012

Restatement

As at 1 October 2012 (restated)

Profit or loss
Other comprehensive income for the year

Total comprehensive income for the year
Transactions with equity holders in their 
capacity as equity holders:

Dividends paid
Dividend income on Treasury shares held within 
the Group’s life insurance statutory funds
Dividend reinvestment plan
Transactions with non-controlling interests

Other equity movements:

Share-based payments/(exercises)
Treasury shares Global Wealth adjustment
Group share option scheme
Group employee share acquisition scheme
Group share buyback
Transfer of options/rights lapsed

Ordinary 
share capital 
$m

Preference 
shares 
$m

23,070

–

23,070

871

–

871

–
–

–

–

–
843
–

–
7
30
116
(425)
–

–
–

–

–

–
–
–

–
–
–
–
–
–

Reserves1 
$m

(2,498)

–

Retained 
earnings 
$m

19,728

(17)

Shareholders’ 
equity 
attributable 
to equity 
holders of 
the Bank 
$m

41,171

(17)

(2,498)

19,711

41,154

–
1,600

1,600

6,310
(19)

6,291

6,310
1,581

7,891

–

–
–
(10)

3
–
–
–
–
(2)

(4,088)

(4,088)

20
–
–

–
–
–
–
–
2

20
843
(10)

3
7
30
116
(425)
–

As at 30 September 2013

23,641

871

(907)

21,936

45,541

Non-controlling 
interests 
$m

Total 
shareholders’ 
equity 
$m

49

–

49

10
5

15

(1)

–
–
(1)

–
–
–
–
–
–

62

12
4

16

41,220

(17)

41,203

6,320
1,586

7,906

(4,089)

20
843
(11)

3
7
30
116
(425)
–

45,603

7,283
664

7,947

Profit or loss
Other comprehensive income for the year

Total comprehensive income for the year
Transactions with equity holders in their 
capacity as equity holders:

Dividends paid
Dividend income on Treasury shares held within 
the Group’s life insurance statutory funds
Dividend reinvestment plan
Transactions with non-controlling interests

Other equity movements:

Share-based payments/(exercises)
Treasury shares Global Wealth adjustment
Group share option scheme
Group employee share acquisition scheme
Group share buyback
Transfer of options/rights lapsed

–
–

–

–

–
851
–

–
24
4
11
(500)
–

–
–

–

–

–
–
–

–
–
–
–
–
–

–
653

653

–

–
–
10

13
–
–
–
–
(8)

7,271
7

7,278

7,271
660

7,931

(4,700)

(4,700)

(1)

(4,701)

22
–
–

–
–
–
–
–
8

22
851
10

13
24
4
11
(500)
–

–
–
–

–
–
–
–
–
–

22
851
10

13
24
4
11
(500)
–

As at 30 September 2014

24,031

871

(239)

24,544

49,207

77

49,284

1  Further information on other comprehensive income is disclosed in note 28 to the financial statements.

The notes appearing on pages 84 to 192 form an integral part of these financial statements. 

82

The Company

As at 1 October 2012

Restatement

As at 1 October 2012 (restated)

Profit or loss
Other comprehensive income for the year

Total comprehensive income for the year
Transactions with equity holders in their 
capacity as equity holders:

Dividends paid
Dividend reinvestment plan

Other equity movements:

Share-based payments/(exercises)
Group share option scheme
Group employee share acquisition scheme
Group share buyback
Transfer of options/rights lapsed

Ordinary 
share capital 
$m

Preference 
shares 
$m

Reserves1 
$m

23,350

–

23,350

–
–
–

–
–
843

–
30
116
(425)
–

871

–

871

–
–
–

–
–
–

–
–
–
–
–

(686)

–

(686)

–
212
212

–
–
–

3
–
–
–
(2)

Shareholders’ 
equity 
attributable 
to equity 
holders of 
the Bank 
$m

37,043

–

Retained 
earnings 
$m

13,508

–

13,508

37,043

5,387
(62)
5,325

–
(4,082)
–

–
–
–
–
2

5,387
150
5,537

–
(4,082)
843

3
30
116
(425)
–

As at 30 September 2013

23,914

871

(473)

14,753

39,065

Profit or loss 
Other comprehensive income for the year
Total comprehensive income for the year
Transactions with equity holders in their 
capacity as equity holders:

Dividends paid
Dividend reinvestment plan

Other equity movements:

Share-based payments/(exercises)
Group share option scheme
Group employee share acquisition scheme
Group share buyback
Transfer of options/rights lapsed

–
–
–

–
851

–
4
11
(500)
–

–
–
–

–
–

–
–
–
–
–

–
253
253

–
–

13
–
–
–
(8)

6,272
(19)
6,253

6,272
234
6,506

(4,694)
–

(4,694)
851

–
–
–
–
8

13
4
11
(500)
–

As at 30 September 2014

24,280

871

(215)

16,320

41,256

1  Further information on other comprehensive income is disclosed in note 28 to the financial statements.

The notes appearing on pages 84 to 192 form an integral part of these financial statements. 

Non-controlling 
interests 
$m

Total 
shareholders’ 
equity 
$m

–

–

–

–
–
–

–
–
–

–
–
–
–
–

–

–
–
–

–
–

–
–
–
–
–

–

37,043

–

37,043

5,387
150
5,537

–
(4,082)
843

3
30
116
(425)
–

39,065

6,272
234
6,506

(4,694)
851

13
4
11
(500)
–

41,256

FINANCIAL STATEMENTS  

  83

ANZ ANNUAL REPORT 2014NOTES TO THE FINANCIAL STATEMENTS

1: Significant Accounting Policies

The financial statements of Australia and New Zealand Banking 
Group Limited (the Company) and its controlled entities (the Group) 
for the year ended 30 September 2014 were authorised for issue in 
accordance with the resolution of the Directors on 5 November 2014.

The principal accounting policies adopted in the preparation of these 
financial statements are set out below. These policies have been 
consistently applied by the Company and all Group entities for all 
years presented in these financial statements. 

The Company is incorporated and domiciled in Australia. The 
address of the Company’s registered office is ANZ Centre, Level 9, 
833 Collins Street, Docklands, Victoria, Australia 3008.

The Company and Group are for-profit entities.

A) BASIS OF PREPARATION

i) Statement of compliance
The financial statements of the Company and Group are general purpose 
financial statements which have been prepared in accordance with 
the relevant provisions of the Banking Act 1959, Australian Accounting 
Standards (AASs) and other authoritative pronouncements of the 
Australian Accounting Standards Board and the Corporations Act 2001.

International Financial Reporting Standards (IFRS) are Standards and 
Interpretations adopted by the International Accounting Standards Board 
(IASB). IFRS forms the basis of AASs. The Group’s application of AASs 
ensures that the financial statements of the Company and Group comply 
with IFRS.

ii) Use of estimates and assumptions
The preparation of these financial statements requires the use of 
management judgement, estimates and assumptions that affect 
reported amounts and the application of accounting policies. 
Discussion of the critical accounting treatments, which include 
complex or subjective decisions or assessments, are covered in note 2. 
Such estimates and judgements are reviewed on an ongoing basis.

iii) Basis of measurement
The financial information has been prepared in accordance with the 
historical cost basis except that the following assets and liabilities are 
stated at their fair value: 
 } derivative financial instruments;
 } available-for-sale financial assets;
 } financial instruments held for trading; and
 } assets and liabilities designated at fair value through profit and loss.

In accordance with AASB 1038 Life Insurance Contracts (‘AASB 1038’), 
life insurance liabilities are measured using the Margin on 
Services model.

In accordance with AASB 119 Employee Benefits (‘AASB 119’), 
defined benefit obligations are measured using the Projected Unit 
Credit Method.

iv) Changes in Accounting Policy 
All new and amended AASs applicable for the first time to the Group 
in the year ended 30 September 2014 have been applied to these 
financial statements effective from their required date of application. 
The accounting policies are consistent with those of the previous 
financial year except as noted below.

84

AASB 119 Employee Benefits – Revised 2011 (‘AASB 119’)
The Group applied the amended AASB 119 from 1 October 2013. 
Amendments to AASB 119 resulted mainly in changes to the 
measurement of interest cost relating to defined benefit obligations. 
Certain additional disclosures have also resulted from applying the 
amended AASB 119 as provided in note 44.

In accordance with transitional provisions the changes have 
been applied retrospectively, with the net impact of initial 
application recognised in retained earnings as at 1 October 2012. 
The comparative balances of payables and other liabilities and the 
associated deferred tax asset have been restated. Refer to note 48 
for further details.

AASB 10 Consolidated Financial Statements (‘AASB 10’)
AASB 10 replaced AASB 127 Consolidated and Separate Financial 
Statements and Interpretation 112 Consolidation – Special Purpose 
Entities to establish revised guidance for consolidation of financial 
statements. The Standard provides a revised definition of ‘control’ 
based on whether the investor is exposed to, or has rights to, variable 
returns from its involvement with an investee and has the ability to 
affect those returns through its power over the investee. ‘Control’ 
is established as the single basis for consolidation for all entities, 
regardless of the nature of the investee.

The Group applied AASB 10 from 1 October 2013 and the initial 
application did not materially impact the Group.

AASB 12 Disclosure of Interests in Other Entities (‘AASB 12’)
AASB 12 sets out disclosure requirements for the Group’s interest 
in subsidiaries, associates and structured entities. Adoption of 
AASB 12 resulted in revised disclosures for associates as provided 
in note 38 and new disclosures for structured entities as set out in 
note 39. Comparative disclosures for interests in unconsolidated 
structured entities are not required in the first year of adoption. 
Initial application of AASB 12 had no impact on the financial position 
and the results of the Group.

AASB 13 Fair Value Measurement (‘AASB 13’)
The Group applied AASB 13 prospectively from 1 October 2013. 
AASB 13 provides a single source of guidance on fair value 
measurement for financial and non-financial assets and liabilities. 
The Standard does not change when fair value is required to be 
applied, but rather provides guidance on how to determine fair value 
when fair value measurement is required or permitted. AASB 13 
requires additional fair value disclosures which have been provided 
in note 32. As comparative information is not required in the first 
year of application, it has only been included where readily available 
from prior years. The initial application of AASB 13 did not materially 
impact the financial position and results of the Group. 

AASB 2013-3 Recoverable Amount Disclosures for Non-Financial 
Assets – Amendments to AASB 136 (‘AASB 2013-3’)
At the time of issue of AASB 13, a consequential change was made 
to AASB 136 Impairment of Assets requiring additional disclosures 
on management’s estimate of the fair value of cash generating 
units containing goodwill when there has been no impairment. 
This change was subsequently identified as broader than intended 
and was corrected by AASB 2013-3 which is not mandatorily 
applicable to the Group until the year ending 30 September 2015. 
Accordingly, the Group has early adopted AASB 2013-3 in these 
financial statements to obviate the need for one-off disclosure.

1: Significant Accounting Policies (continued)

AASB 9 Financial Instruments (‘AASB 9’)
A revised version of AASB 9 was issued by the Australian Accounting 
Standards Board in December 2013 which, unless early adopted, is 
effective for the Group’s 30 September 2019 financial year-end.

The Group has early adopted, from 1 October 2013, the part of AASB 9 
relating to gains and losses attributable to changes in own credit risk 
of financial liabilities designated as ‘fair value through profit or loss.’ 
Accordingly, such gains and losses that were previously recognised 
in the income statement are now presented in other comprehensive 
income. There will be no recycling of these gains or losses on disposal. 
The current year impact of reclassifying the gain or loss attributable to 
own credit risk is an increase in other operating income of $35 million, 
an increase in income tax expense of $10 million, a decrease in other 
comprehensive income of $25 million and an increase in basic and 
diluted earnings per ordinary share of 0.9 and 0.9 cents respectively. 
There is no impact on the balance sheet. Comparative information 
has been restated. Refer to note 48 for further details.

AASB 2012-2 Amendments to Australian Accounting Standards – 
Disclosures – Offsetting Financial Assets and Financial Liabilities 
(‘AASB 2012-2’)
AASB 2012-2 amends AASB 7 Financial Instruments: Disclosures 
(AASB 7) to require additional disclosure of the Group’s use of 
enforceable master netting arrangements and their effects, even 
when financial assets and financial liabilities subject to such 
arrangements are not offset on the Balance Sheet. The application of 
AASB 2012-2 had no impact on the financial position and the results 
of the Group. The required disclosures have been provided in note 34.

Cash Equivalents
During the year, following the Balance Sheet reclassification, the 
Group removed loans and advances with financial institution 
counterparties with original maturities of less than 90 days from 
the definition of ‘cash equivalents’ (as presented in the cash flow 
statement). These balances now form part of ‘Net Loans and 
advances’ in the Balance Sheet and the associated cash inflows/
outflows form part of cash flows from operating activities. The Group 
considers that this change better reflects the characteristics of those 
financial instruments. 

v) Rounding
The Company is an entity of the kind referred to in Australian 
Securities and Investments Commission class order 98/100 dated 
10 July 1998 (as amended). Consequently, amounts in the financial 
statements have been rounded to the nearest million dollars, except 
where otherwise indicated.

vi) Comparatives
Certain amounts in the comparative information have been reclassified 
to conform with current period financial statement presentations. 
Refer to note 48 for further details.

vii) Principles of consolidation
The consolidated financial statements of the Group comprise the 
financial statements of the Company and all its subsidiaries. An entity, 
including a structured entity, is considered a subsidiary of the Group 
when it is determined that control over the entity exists. Control is 
deemed to exist when the Group is exposed, or has rights, to variable 
returns from its involvement with the entity and has the ability 
to affect those returns through its power over the entity. Power is 
assessed by examining existing rights that give the Group the current 
ability to direct the relevant activities of the entity.

ANZ ANNUAL REPORT 2014

At times, the determination of control can be judgemental. 
Further detail on the judgement involved in assessing control 
has been provided in note 2(iii). 

The effect of all transactions between entities in the Group has 
been eliminated.

Where subsidiaries have been sold or acquired during the year, their 
operating results have been included to the date of disposal or from 
the date of acquisition. When control ceases, the assets and liabilities 
of the subsidiary, any related non-controlling interest and other 
components of equity are derecognised. Any resulting gain or loss 
is recognised in profit or loss and any interest retained in the former 
subsidiary is measured at fair value.

In the Company’s financial statements, investments in subsidiaries 
are carried at cost less accumulated impairment losses.

viii) Associates
The Group applies the equity method of accounting for associates.

The Group’s share of results of associates is included in the consolidated 
income statement. Shares in associates are carried in the consolidated 
balance sheet at cost plus the Group’s share of changes in associates’ 
post-acquisition net assets less accumulated impairment. 

Interests in associates are reviewed for any indication of impairment 
at least at each reporting date. Where an indication of impairment 
exists the recoverable amount of the associate is determined based 
on the higher of the associate’s fair value less costs to sell and its value 
in use. A discounted cash flow methodology and other methodologies 
such as the capitalisation of earnings methodology are used to 
determine the reasonableness of the recoverable amount calculation.

In the Company’s financial statements, investments in associates are 
carried at cost less accumulated impairment losses.

ix) Foreign currency translation

Functional and presentation currency
Items included in the financial statements of each of the Group’s 
entities are measured using the currency of the primary economic 
environment in which the entity operates (the functional currency).

The consolidated financial statements are presented in Australian 
dollars, which is the Company’s functional and presentation currency.

Foreign currency transactions
Foreign currency transactions are translated into the functional 
currency using the exchange rates prevailing at the dates of 
the transactions.

Monetary assets and liabilities resulting from foreign currency 
transactions are subsequently translated at the spot rate at 
reporting date.

Exchange rate differences arising on the settlement of monetary 
items or translation differences on monetary items at rates different 
to those at which they were initially recognised or included in a 
previous financial report, are recognised in the income statement 
in the period in which they arise.

Translation differences on non-monetary items measured at fair value 
through profit or loss, are reported as part of the fair value gain or 
loss on these items. 

Translation differences on non-monetary items measured at fair 
value through equity, such as equities classified as available-for-sale 
financial assets, are included in the available-for-sale reserve in equity. 

NOTES TO THE FINANCIAL STATEMENTS  

  85

ANZ ANNUAL REPORT 20141: Significant Accounting Policies (continued)

Translation to presentation currency
The results and financial position of all Group entities (none of 
which has the currency of a hyperinflationary economy) that have a 
functional currency different from the Group’s presentation currency 
are translated into the Group’s presentation currency as follows:
 } assets and liabilities are translated at the rates of exchange ruling 

at reporting date;

 } revenue and expenses are translated at the average exchange 
rate for the period, unless this average is not a reasonable 
approximation of the rate prevailing on transaction date, in which 
case revenue and expenses are translated at the exchange rate 
ruling at transaction date; and

 } all resulting exchange differences are recognised in the foreign 

currency translation reserve.

When a foreign operation is disposed, exchange differences are 
recognised in the income statement as part of the gain or loss on sale.

Goodwill arising on the acquisition of a foreign operation is treated 
as an asset of the foreign operation and translated at the spot rate 
at reporting date.

B) INCOME RECOGNITION

i) Interest income
Interest income is recognised as it accrues using the effective 
interest rate method.

The effective interest rate method calculates the amortised cost of 
a financial asset or financial liability and allocates the interest income 
or interest expense over the expected life of the financial asset or 
financial liability so as to achieve a constant yield on the financial 
asset or liability.

For assets subject to prepayment, expected life is determined on 
the basis of the historical behaviour of the particular asset portfolio, 
taking into account contractual obligations and prepayment 
experience. This is assessed on a regular basis.

ii) Fee and commission income
Fees and commissions received that are integral to the effective 
interest rate of a financial asset are recognised using the effective 
interest method. For example, loan origination fees, together with 
related direct costs, are deferred and recognised as an adjustment 
to the effective interest rate on a loan once drawn.

Fees and commissions that relate to the execution of a significant 
act (for example, advisory or arrangement services, placement fees 
and underwriting fees) are recognised when the significant act has 
been completed.

Fees charged for providing ongoing services (for example, 
maintaining and administering existing facilities) are recognised 
as income over the period the service is provided.

iii) Dividend income
Dividends are recognised as revenue when the right to receive 
payment is established.

iv) Leasing income
Income on finance leases is recognised on a basis that reflects a 
constant periodic return on the net investment in the finance lease.

86

v) Gain or loss on sale of assets
The gain or loss on the disposal of assets is determined as the 
difference between the carrying amount of the asset at the time 
of disposal and the proceeds of disposal, net of incremental disposal 
costs. This is recognised as an item of other income in the year 
in which the significant risks and rewards of ownership transfer 
to the buyer.

C) EXPENSE RECOGNITION

i) Interest expense
Interest expense on financial liabilities measured at amortised cost 
is recognised as it accrues using the effective interest rate method.

ii) Loan origination expenses
Certain loan origination expenses are an integral part of the effective 
interest rate of a financial asset measured at amortised cost. 
These loan origination expenses include:
 } fees and commissions payable to brokers and certain customer 

incentive payments in respect of originating lending business; and

 } other expenses of originating lending business, such as external 
legal costs and valuation fees, provided these are direct and 
incremental costs related to the issue of a financial asset.

Such loan origination expenses are initially recognised as part of 
the cost of acquiring the financial asset and amortised as part of the 
effective yield of the financial asset over its expected life using the 
effective interest rate method. 

iii) Share-based compensation expense
The Group has various equity settled share-based compensation 
plans. These are described in note 45 and comprise the ANZ 
Employee Share Acquisition Plan and the ANZ Share Option Plan.

ANZ Employee Share Acquisition Plan
The fair value of ANZ ordinary shares granted under the Employee 
Share Acquisition Plan is measured at grant date, using the one-day 
volume weighted average market price of ANZ shares. The fair value 
is expensed on a straight-line basis over the relevant vesting period, 
with a corresponding increase in share capital.

ANZ Share Option Plan
The fair value of share options is measured at grant date, using an 
option pricing model. The fair value is expensed on a straight-line 
basis over the relevant vesting period. This is recognised as 
share-based compensation expense with a corresponding increase 
in the share options reserve.

The option pricing model takes into account the exercise price of 
the option, the risk-free interest rate, the expected volatility of ANZ’s 
ordinary share price and other factors. Market vesting conditions are 
taken into account in determining the fair value.

A deferred share right or a performance right is a right to acquire 
a share at nil cost to the employee subject to satisfactorily meeting 
time and/or performance hurdles. For equity grants made after 
1 November 2012, any portion of the award which vests may 
be satisfied by a cash equivalent payment rather than shares at 
the Board’s discretion. The fair value of deferred share rights or 
performance rights is determined at grant date using an option 
pricing model, taking into account market-based performance 
conditions. The fair value is expensed over the relevant vesting 
period. This is recognised as share-based compensation expense 
with a corresponding increase in the share options reserve.

NOTES TO THE FINANCIAL STATEMENTS (continued)1: Significant Accounting Policies (continued)

Other adjustments
Subsequent to the grant of an equity-based award, the amount 
recognised as an expense is reversed when an employee fails to 
satisfy the minimum service period specified in the award upon 
resignation, termination or notice of dismissal for serious misconduct. 
The expense is not reversed where the award does not vest due to 
the failure to meet a market-based performance condition.

iv) Lease payments

Leases entered into by the Group as lessee are predominantly 
operating leases. Operating lease payments are recognised as an 
expense on a straight-line basis over the lease term.

D) INCOME TAX

i) Income tax expense
Income tax on earnings for the year comprises current and deferred 
tax and is based on the applicable tax law in each jurisdiction. It is 
recognised in the income statement as tax expense, except when it 
relates to items credited directly to equity, in which case it is recorded 
in equity, or where it arises from the initial accounting for a business 
combination, in which case it is included in the determination 
of goodwill.

ii) Current tax
Current tax is the expected tax payable on taxable income for the 
year, based on tax rates (and tax laws) which are enacted at the 
reporting date, including any adjustment for tax payable in previous 
periods. Current tax for current and prior periods is recognised as a 
liability (or asset) to the extent that it is unpaid (or refundable).

iii) Deferred tax
Deferred tax is accounted for using the comprehensive tax balance 
sheet method. It is generated by temporary differences between 
the carrying amounts of assets and liabilities for financial reporting 
purposes and their tax base.

Deferred tax assets, including those related to the tax effects of 
income tax losses and credits available to be carried forward, are 
recognised only to the extent that it is probable that future taxable 
profits will be available against which the deductible temporary 
differences or unused tax losses and credits can be utilised.

Deferred tax liabilities are recognised for all taxable temporary 
differences, other than those relating to taxable temporary 
differences arising from goodwill. They are also recognised for 
taxable temporary differences arising on investments in controlled 
entities, branches, and associates, except where the Group is able 
to control the reversal of the temporary differences and it is probable 
that temporary differences will not reverse in the foreseeable 
future. Deferred tax assets associated with these interests are 
recognised only to the extent that it is probable that the temporary 
difference will reverse in the foreseeable future and there will be 
sufficient taxable profits against which to utilise the benefits of the 
temporary difference.

Deferred tax assets and liabilities are measured at the tax rates that 
are expected to apply to the period(s) when the asset and liability 
giving rise to them are realised or settled, based on tax rates (and 
tax laws) that have been enacted or substantively enacted by the 
reporting date. The measurement reflects the tax consequences 
that would follow from the manner in which the Group, at the 
reporting date, recovers or settles the carrying amount of its assets 
and liabilities.

iv) Offsetting
Current and deferred tax assets and liabilities are offset only to the 
extent that they relate to income taxes imposed by the same taxation 
authority, there is a legal right and intention to settle on a net basis 
and it is allowed under the tax law of the relevant jurisdiction.

E) ASSETS

FINANCIAL ASSETS

i)  Financial assets and liabilities at fair value through 

profit or loss

Trading securities are financial instruments acquired principally 
for the purpose of selling in the short-term or which are a part of 
a portfolio which is managed for short-term profit-taking. Trading 
securities are initially recognised and subsequently measured in the 
balance sheet at their fair value.

Derivatives that are not effective accounting hedging instruments are 
carried at fair value through profit or loss.

The Group may designate certain financial assets and liabilities as 
measured at fair value through profit or loss in any of the following 
circumstances: 
 } the asset represents investments backing policy liabilities 

(refer note 1 (I)(iii));

 } life investment contract liability (refer note 1 (I)(i));
 } doing so eliminates or significantly reduces a measurement 

or recognition inconsistency that would otherwise arise from 
measuring assets and liabilities, or recognising the gains or losses 
thereon, on different bases;

 } a group of financial assets or financial liabilities or both that are 

managed and their performance evaluated on a fair value basis; or
 } the financial instrument contains an embedded derivative, unless 
the embedded derivative does not significantly modify the cash 
flows or it is clear, with little or no analysis, that it would not be 
separately recorded.

Changes in the fair value of these financial instruments are 
recognised in the income statement in the period in which they 
occur, except in the case of financial liabilities designated as ‘fair 
value through profit or loss’. For financial liabilities designated as 
‘fair value through profit or loss’, the amount of fair value gain or loss 
attributable to changes in the Group’s own credit risk is recognised 
in other comprehensive income (retained earnings). The remaining 
amount of fair value gain or loss of the liability is recognised in profit 
or loss. Amounts recognised in other comprehensive income are not 
subsequently reclassified to profit or loss.

Purchases and sales of trading securities are recognised on trade date.

ii) Derivative financial instruments
Derivative financial instruments are contracts whose value is 
derived from one or more underlying price, index or other variable. 
They include swaps, forward rate agreements, futures, options and 
combinations of these instruments.

Derivative financial instruments are entered into for trading purposes 
(including customer-related reasons), or for hedging purposes where 
the derivative instruments are used to hedge the Group’s exposures 
to interest rate risk, currency risk, credit risk and other exposures 
relating to non-trading positions.

NOTES TO THE FINANCIAL STATEMENTS  

  87

ANZ ANNUAL REPORT 20141: Significant Accounting Policies (continued)

Derivative financial instruments are recognised initially at fair value 
with gains or losses from subsequent measurement at fair value 
being recognised in the income statement. Valuation adjustments 
are integral in determining the fair value of derivatives. This includes 
a credit valuation adjustment (CVA) to reflect the credit worthiness 
of the counterparty and funding valuation adjustment (FVA) to 
account for the funding cost inherent in the portfolio.

Where the derivative is effective as a hedging instrument and is 
designated as such, the timing of the recognition of any resultant 
gain or loss in the income statement is dependent on the hedging 
designation. These hedging designations and associated accounting 
are set out below:

Fair value hedge
Where the Group hedges the fair value of a recognised asset 
or liability or firm commitment, changes in the fair value of the 
derivative designated as a fair value hedge are recognised in 
the income statement. Changes in the fair value of the hedged item 
attributable to the hedged risk are reflected in adjustments to the 
carrying value of the hedged item, which are also recognised in 
the income statement.

Hedge accounting is discontinued when the hedge instrument 
expires or is sold, terminated, exercised or no longer qualifies for 
hedge accounting. The resulting adjustment to the carrying amount 
of the hedged item arising from the hedged risk is amortised to the 
income statement over the period to maturity of the hedged item.

If the hedged item is sold or repaid, the unamortised fair value 
adjustment is recognised immediately in the income statement.

Cash flow hedge
The Group designates derivatives as cash flow hedges where the 
instrument hedges the variability in cash flows of a recognised asset 
or liability, a foreign exchange component of a firm commitment 
or a highly probable forecast transaction. For qualifying cash flow 
hedges, the fair value gain or loss associated with the effective 
portion of the cash flow hedge is recognised initially in other 
comprehensive income and then recycled to the income statement 
in the periods when the hedged item will affect profit or loss. 
Any ineffective portion is recognised immediately in the income 
statement. When the hedging instrument expires, is sold, terminated, 
or no longer qualifies for hedge accounting, the cumulative 
amount deferred in equity remains in the hedging reserve, and is 
subsequently transferred to the income statement when the hedged 
item is recognised in the income statement.

When a forecast hedged transaction is no longer expected to occur, 
the amount deferred in equity is recognised immediately in the 
income statement.

Net investment hedge
Hedges of net investments in foreign operations are accounted for 
similarly to cash flow hedges. The gain or loss from remeasuring 
the fair value of the hedging instrument relating to the effective 
portion of the hedge is deferred in the foreign currency translation 
reserve in other comprehensive income and the ineffective portion 
is recognised immediately in the income statement.

The cumulative gain or loss recognised in other comprehensive 
income is recognised in the income statement on the disposal 
or partial disposal of the foreign operations.

88

Derivatives that do not qualify for hedge accounting
All gains and losses from changes in the fair value of derivatives that 
are not designated in a hedging relationship but are entered into to 
manage the interest rate and foreign exchange risk of the Group are 
recognised in the income statement. Under certain circumstances, 
the component of the fair value change in the derivative which 
relates to current period realised and accrued interest is included 
in net interest income. The remainder of the fair value movement 
is included in other income.

iii) Available-for-sale financial assets
Available-for-sale financial assets comprise non-derivative financial 
assets which the Group designates as available-for-sale but which are 
not deemed to be held principally for trading purposes, and include 
equity investments and debt securities. 

They are initially recognised at fair value plus transaction costs. 
Subsequent gains or losses arising from changes in fair value are 
included as a separate component of equity in the available-for-sale 
revaluation reserve except for interest, dividends and foreign 
exchange gains and losses on monetary assets, which are recognised 
directly in the income statement. When the asset is sold, the 
cumulative gain or loss relating to the asset is transferred from the 
available-for-sale revaluation reserve to the income statement.

Where there is objective evidence of impairment on an 
available-for-sale financial asset, the cumulative loss related to 
that asset is removed from equity and recognised in the income 
statement, as an impairment expense for debt instruments or as other 
non-interest income for equity instruments. If, in a subsequent period, 
the amount of an impairment loss relating to an available-for-sale 
debt instrument decreases and the decrease can be linked objectively 
to an event occurring after the impairment event, the loss is reversed 
through the income statement through the impairment expense line.

Purchases and sales of available-for-sale financial assets are 
recognised on trade date being the date on which the Group 
commits to purchase or sell the asset.

iv) Net loans and advances
Net loans and advances are non-derivative financial assets with fixed 
or determinable payments that are not quoted in an active market. 
They arise when the Group provides money to a debtor with no 
intention of trading the loans and advances. The loans and advances 
are initially recognised at fair value plus transaction costs that are 
directly attributable to the issue of the loan or advance. They are 
subsequently measured at amortised cost using the effective interest 
rate method (refer note 1 (B)(i)) unless specifically designated on 
initial recognition at fair value through profit or loss.

All loans are graded according to the level of credit risk.

Net loans and advances includes direct finance provided to 
customers such as bank overdrafts, credit cards, term loans, finance 
lease receivables and commercial bills.

Impairment of loans and advances
Loans and advances are reviewed at least at each reporting date 
for impairment.

NOTES TO THE FINANCIAL STATEMENTS (continued)1: Significant Accounting Policies (continued)

Credit impairment provisions are raised for exposures that are known 
to be impaired. Exposures are impaired and impairment losses are 
recorded if, and only if, there is objective evidence of impairment 
as a result of one or more loss events that occurred after the initial 
recognition of the loan and prior to the reporting date, and that loss 
event, or events, has had an impact on the estimated future cash 
flows of the individual loan or the collective portfolio of loans that 
can be reliably estimated.

Impairment is assessed for assets that are individually significant 
(or on a portfolio basis for small value loans) and then on a collective 
basis for those exposures not individually known to be impaired.

Exposures that are assessed collectively are placed in pools of similar 
assets with similar risk characteristics. The required provision is 
estimated on the basis of historical loss experience for assets with 
credit risk characteristics similar to those in the collective pool. 
The historical loss experience is adjusted based on current observable 
data such as changed economic conditions. The provision also takes 
account of the impact of inherent risk of large concentrated losses 
within the portfolio and an assessment of the economic cycle.

The estimated impairment losses are measured as the difference 
between the asset’s carrying amount and the estimated future cash 
flows discounted to their present value. As the discount unwinds 
during the period between recognition of impairment and recovery 
of the cash flow, it is recognised in interest income. 

Impairment of capitalised acquisition-related expenses is assessed 
through comparing the actual behaviour of the portfolio against 
initial expected life assumptions.

The provision for impairment loss (individual and collective) is deducted 
from loans and advances in the balance sheet and the movement for the 
reporting period is reflected in the income statement.

When a loan is uncollectable, either partially or in full, it is written-off 
against the related provision for loan impairment. Unsecured facilities 
are normally written-off when they become 180 days past due or 
earlier in the event of the customer’s bankruptcy or similar legal 
release from the obligation. However, a certain level of recoveries 
is expected after the write-off, which is reflected in the amount of the 
provision for credit losses. In the case of secured facilities, remaining 
balances are written-off after proceeds from the realisation of 
collateral have been received if there is a shortfall. 

Where impairment losses recognised in previous periods have 
subsequently decreased or no longer exist, such impairment losses 
are reversed in the income statement.

A provision is also raised for off-balance sheet items such as loan 
commitments that are considered to be onerous.

v) Lease receivables
Contracts to lease assets and hire purchase agreements are classified 
as finance leases if they transfer substantially all the risks and rewards 
of ownership of the asset to the customer or an unrelated third party. 
All other lease contracts are classified as operating leases.

vi) Repurchase agreements
Securities sold under repurchase agreements are retained in the 
financial statements where substantially all the risks and rewards 
of ownership remain with the Group. A counterparty liability 
is recognised and classified as payables and other liabilities. 
The difference between the sale price and the repurchase price is 
accrued over the life of the repurchase agreement and charged to 
interest expense in the income statement.

Securities purchased under agreements to resell, where the Group 
does not acquire the risks and rewards of ownership, are recorded 
as receivables in cash or net loans and advances if original maturity 
is greater than 90 days. The security is not included in the balance 
sheet. Interest income is accrued on the underlying loan amount.

Securities borrowed are not recognised in the balance sheet, unless 
these are sold to third parties, at which point the obligation to 
repurchase is recorded as a financial liability at fair value with fair 
value movements included in the income statement.

vii) Derecognition
The Group enters into transactions where it transfers financial assets 
recognised on its balance sheet yet retains either all or a portion of 
the risks and rewards of the transferred assets. If all, or substantially 
all, of the risks and rewards are retained, the transferred assets are not 
derecognised from the balance sheet.

In transactions where substantially all the risks and rewards of 
ownership of a financial asset are neither retained nor transferred, 
the Group derecognises the asset if control over the asset is lost. 
In transfers where control over the asset is retained, the Group 
continues to recognise the asset to the extent of its continuing 
involvement, determined by the extent to which it is exposed 
to changes in the value of the transferred asset. The rights and 
obligations retained or created in the transfer are recognised 
separately as assets and liabilities as appropriate.

NON-FINANCIAL ASSETS

viii) Goodwill
Goodwill represents the excess of the purchase consideration over 
the fair value of the identifiable net assets of a controlled entity at 
the date of gaining control. Goodwill is recognised as an asset and 
not amortised, but assessed for impairment at least annually or more 
frequently if there is an indication that the goodwill may be impaired. 
This involves using the discounted cash flows or capitalisation of 
earnings methodology to determine the expected future benefits of 
the cash-generating units (CGU) to which the goodwill relates. Where 
the goodwill balance exceeds the assessed value of expected future 
benefits, the difference is charged to the income statement. Any 
impairment of goodwill is not subsequently reversed.

ix) Software and computer system costs
Software and computer system costs include costs incurred in 
acquiring and building software and computer systems (software).

Software is amortised using the straight-line method over its 
expected useful life to the Group. The period of amortisation is 
between 3 and 5 years, except for certain major core infrastructure 
projects where the useful life has been determined to be 7 or 10 years 
and has been approved by the Audit Committee. The amortisation 
period for software assets is reviewed at least annually. Where the 
expected useful life of the asset is different from previous estimates 
the amortisation period is changed accordingly.

At each reporting date, software assets are reviewed for impairment 
indicators. If any such indication exists, the recoverable amount of 
the assets are estimated and compared against the existing carrying 
value. Where the existing carrying value exceeds the recoverable 
amount, the difference is charged to the income statement.

Costs incurred in planning or evaluating software proposals, or in 
maintaining systems after implementation, are not capitalised.

NOTES TO THE FINANCIAL STATEMENTS  

  89

ANZ ANNUAL REPORT 20141: Significant Accounting Policies (continued)

x) Acquired portfolio of insurance and investment business
Identifiable intangible assets in respect of acquired portfolios of 
insurance and investment business acquired in a business combination 
are stated initially at fair value at acquisition date. These are amortised 
over the period of expected benefits of between 15 to 23 years. 

xi) Deferred acquisition costs
Refer to note 1(I)(vii).

xii) Other intangible assets
Other intangible assets include management fee rights, distribution 
relationships and distribution agreements where they are clearly 
identifiable, can be reliably measured and where it is probable they 
will lead to future economic benefits that the Group can control.

Where, based on historical observation, there is an expectation that, 
for the foreseeable future, the level of investment in the funds will not 
decline significantly and the Group will continue to manage the fund, 
the management fee right is assessed to have an indefinite life and is 
carried at cost less any impairment losses. 

Other management fee rights, distribution relationships and 
distribution agreements are amortised over the expected useful 
lives to the Group using the straight line method. The period of 
amortisation is no longer than:
Management fee rights  
Aligned advisor relationships  
The amortisation period is reviewed at least at the end of each annual 
reporting period and changed if there has been a significant change 
in the pattern of expected future benefits from the asset.

7 years
15 years

xiii) Premises and equipment
Assets other than freehold land are depreciated at rates based upon 
their expected useful lives to the Group, using the straight-line 
method. The depreciation rates used for each class of asset are:
Buildings 
Building integrals 
Furniture & equipment 
Computer & office equipment 

1.5%
10%
10%–20%
12.5%–33%

Leasehold improvements are amortised on a straight-line basis over 
the shorter of their useful lives or remaining terms of the lease.

The depreciation rate is reviewed at least at the end of each annual 
reporting period and changed if there has been a significant change 
in the pattern of expected future benefits from the asset.

At each reporting date, the carrying amounts of premises and 
equipment are reviewed for impairment. If any impairment indicator 
exists, the recoverable amount of the assets are estimated and 
compared against the existing carrying value. Where the existing 
carrying value exceeds the recoverable amount, the difference is 
charged to the income statement. If it is not possible to estimate 
the recoverable amount of an individual asset, the Group estimates 
the recoverable amount of the cash generating unit to which the 
asset belongs.

A previously recognised impairment loss is reversed if there has been 
a change in the estimates used to determine the recoverable amount.

90

xiv) Borrowing costs
Borrowing costs incurred for the construction of qualifying assets 
are capitalised into the cost of the qualifying asset during the period 
of time that is required to complete and prepare the asset for its 
intended use. The calculation of borrowing costs is based on an 
internal measure of the costs associated with the borrowing of funds.

F) LIABILITIES

FINANCIAL LIABILITIES

i) Deposits and other borrowings
Deposits and other borrowings include certificates of deposit, interest 
bearing deposits, debentures and other related interest bearing 
financial instruments. Deposits and other borrowings not designated 
at fair value through profit or loss on initial recognition are measured 
at amortised cost. The interest expense is recognised using the 
effective interest rate method.

ii) Financial liabilities at fair value through profit or loss
Refer to note 1(E)(i).

iii) Acceptances
The exposure arising from the acceptance of bills of exchange that 
are sold into the market is recognised as a liability. An asset of equal 
value is recognised to reflect the offsetting claim against the drawer 
of the bill. Bill acceptances generate fee income that is recognised in 
the income statement when earned.

iv) Debt issuances and subordinated debt
Debt issuances and subordinated debt are accounted for in the 
same way as deposits and other borrowings, except for those debt 
securities which are designated as at fair value through profit or loss 
on initial recognition.

v) Financial guarantee contracts
Financial guarantee contracts that require the issuer to make 
specified payments to reimburse the holder for a loss the holder 
incurs because a specified debtor fails to make payments when due, 
are initially recognised in the financial statements at fair value on the 
date the guarantee was given; typically this is the premium received. 
Subsequent to initial recognition, the Group’s liabilities under such 
guarantees are measured at the higher of their amortised amount 
and the best estimate of the expenditure required to settle any 
financial obligation arising at the reporting date. These estimates 
are determined based on experience of similar transactions and the 
history of past losses.

vi) Derecognition
Financial liabilities are derecognised when the obligation specified 
in the contract is discharged, cancelled or expires.

NON-FINANCIAL LIABILITIES

vii) Employee benefits 
Leave benefits
The liability for long service leave is calculated and accrued for in 
respect of all applicable employees (including on-costs) using an 
actuarial valuation. The amounts expected to be paid in respect of 
employees’ entitlements to annual leave are accrued at expected 
salary rates including on-costs. Expected future payments for long 
service leave are discounted using market yields at the reporting date 
on a blended rate of national and state government bonds with terms 
to maturity that match, as closely as possible, the estimated future 
cash outflows. 

NOTES TO THE FINANCIAL STATEMENTS (continued)1: Significant Accounting Policies (continued)

Defined contribution superannuation schemes
The Group operates a number of defined contribution schemes and 
also contributes, according to local law, in the various countries in 
which it operates, to government and other plans that have the 
characteristics of defined contribution schemes.

The Group’s contributions to these schemes are recognised as an 
expense in the income statement when incurred.

Defined benefit superannuation schemes
The Group operates a small number of defined benefit schemes. 
The liability and expense related to providing benefits to 
employees under each defined benefit scheme are calculated by 
independent actuaries.

A defined benefit liability is recognised to the extent that the present 
value of the defined benefit obligation of each scheme, calculated 
using the Projected Unit Credit Method, is greater than the fair value 
of each scheme’s assets. Where this calculation results in an asset of 
the Group, a defined benefit asset is recognised, which is capped at 
the recoverable amount. In each reporting period, the movements 
in the net defined benefit liability is treated as follows:
 } the net movement relating to the current period’s service cost, 
net interest on the net defined benefit liability, past service 
costs and other costs (such as the effects of any curtailments 
and settlements) is recognised as an operating expense in the 
Income Statement;

 } remeasurements of the net defined benefit liability, which comprise 
actuarial gains and losses and return on scheme assets (excluding 
interest income included in net interest), are recognised directly in 
retained earnings through other comprehensive income; and

 } contributions made by the Group are recognised directly against 

the net defined benefit position.

viii) Provisions
The Group recognises provisions when there is a present obligation, 
the future sacrifice of economic benefits is probable, and the amount 
of the provision can be measured reliably.

The amount recognised is the best estimate of the consideration 
required to settle the present obligation at reporting date, taking 
into account the risks and uncertainties surrounding the obligation 
at reporting date. Where a provision is measured using the estimated 
cash flows required to settle the present obligation, its carrying 
amount is the present value of those cash flows.

G) EQUITY

i) Ordinary shares
Ordinary shares in the Company are recognised at the amount paid 
per ordinary share net of directly attributable issue costs.

ii) Treasury shares
Shares in the Company which are purchased on-market by the 
ANZ Employee Share Acquisition Plan or issued by the Company 
to the ANZ Employee Share Acquisition Plan are classified as 
treasury shares (to the extent that they relate to unvested employee 
share-based awards) and are deducted from Capital. 

In addition, the life insurance business may also purchase and hold 
shares in the Company to back policy liabilities in the life insurance 
statutory funds. These shares are also classified as treasury shares and 
deducted from Capital. These assets, plus any corresponding income 
statement fair value movement on the assets and dividend income, 
are eliminated when the life statutory funds are consolidated into 
the Group. The cost of the investment in the shares is deducted from 
Capital. However, the corresponding life investment contract and 
insurance contract liabilities, and related changes in the liabilities 
recognised in the income statement, remain upon consolidation.

Treasury shares are excluded from the weighted average number of 
ordinary shares used in the earnings per share calculations.

iii) Non-controlling interest
Non-controlling interests represent the share in the net assets of 
subsidiaries attributable to equity interests not owned directly or 
indirectly by the Company.

iv) Reserves

Foreign currency translation reserve
As indicated in note 1 (A)(ix), exchange differences arising on 
translation of the assets and liabilities of all Group entities are 
reflected in the foreign currency translation reserve. Any offsetting 
gains or losses on hedging these balances, together with any tax 
effect, are also reflected in this reserve. When a foreign operation 
is sold, attributable exchange differences are recognised in the 
income statement.

Available-for-sale revaluation reserve
This reserve includes changes in the fair value and exchange 
differences on the revaluation of available-for-sale financial assets, 
net of tax. These changes are transferred to the income statement (in 
other operating income) when the asset is derecognised. Where the 
asset is impaired, the changes are transferred to impairment expense 
in the income statement for debt instruments and in the case of 
equity instruments to other income.

Cash flow hedge reserve
This reserve includes the fair value gains and losses associated with 
the effective portion of designated cash flow hedging instruments. 
The cumulative deferred gain or loss on the hedge is recognised in 
the income statement when the hedged transaction impacts the 
income statement.

Share option reserve
This reserve includes the amounts which arise on the recognition 
of share-based compensation expense (see note 1 (C)(iii)). Amounts 
are transferred out of the reserve into share capital when the equity 
investments are exercised.

Transactions with non-controlling interests reserve
The transactions with non-controlling interests reserve represents 
the impact of transactions with non-controlling shareholders in their 
capacity as shareholders.

NOTES TO THE FINANCIAL STATEMENTS  

  91

ANZ ANNUAL REPORT 20141: Significant Accounting Policies (continued)

H) PRESENTATION

i) Offsetting of income and expenses
Income and expenses are not offset unless required or permitted 
by an accounting standard. This generally arises in the following 
circumstances:
 } where transaction costs form an integral part of the effective 
interest rate of a financial instrument which is measured at 
amortised cost, these are offset against the interest income 
generated by the financial instrument; or

 } where gains and losses relating to fair value hedges are assessed as 

being effective; or

 } where gains and losses arise from a group of similar transactions, 

such as foreign exchange gains and losses.

ii) Offsetting assets and liabilities
Assets and liabilities are offset and the net amount reported in the 
balance sheet only where there is:
 } a current enforceable legal right to offset the asset and liability; and
 } an intention to settle on a net basis, or to realise the asset and 

settle the liability simultaneously.

iii) Cash and cash equivalents
For cash flow statement presentation purposes, cash and cash 
equivalents comprise coins, notes, money at call, balances held 
with central banks, liquid settlement balances (readily convertible 
to known amounts of cash which are subject to insignificant risk of 
changes in value) and securities purchased under agreements to 
resell (“reverse repos”) in less than three months.

iv) Segment reporting
An operating segment is a component of the Group that engages 
in business activities from which it may earn revenues and incur 
expenses, whose operating results are regularly reviewed by the Chief 
Executive Officer to make decisions about resources to be allocated 
to the segment and assess its performance and for which discrete 
information is available. Changes in the internal organisational 
structure of the Group can cause the composition of the Group’s 
reportable segments to change. Where this occurs corresponding 
segment information for the previous financial year is restated, unless 
the information is not available and the cost to develop it would 
be excessive.

I) LIFE INSURANCE AND FUNDS MANAGEMENT BUSINESS

The Group conducts its life insurance and funds management 
business (the Life Business) in Australia primarily through OnePath 
Life Limited, which is registered under the Life Insurance Act 1995 
(Life Act) and in New Zealand through OnePath Life (NZ) Limited and 
OnePath Insurance Services (NZ) Limited which are licensed under 
the Insurance (Prudential Supervision) Act 2010. 

The operations of the Life Business are conducted within separate 
statutory funds, as required by the Life Act and are reported in 
aggregate with the Shareholder’s Fund in the Income Statement, 
Statement of Changes in Equity, Balance Sheet and Cash Flow 
Statements of the Group. The assets of the Life Business in Australia 
are allocated between policyholder and shareholder funds in 
accordance with the requirements of the Life Act. Under AASs, the 
financial statements must include all assets, liabilities, revenues, 
expenses and equity, irrespective of whether they are designated 
as relating to shareholders or policyholders. Accordingly, the 
consolidated financial statements include both policyholder 
(statutory) and shareholders’ funds.

(i) Policy liabilities
Policy liabilities include liabilities arising from life insurance contracts 
and life investment contracts. 

Life insurance contracts are insurance contracts regulated under 
the Life Act and similar contracts issued by entities operating 
outside Australia. An insurance contract is a contract under which 
an insurer accepts significant insurance risk from another party 
(the policyholder) by agreeing to compensate the policyholder if a 
specified uncertain future event adversely affects the policyholder. 

All contracts written by registered life insurers that do not meet the 
definition of an insurance contract are referred to as life investment 
contracts. Life investment contract business relates to funds 
management products in which the Group issues a contract where 
the resulting liability to policyholders is linked to the performance 
and value of the assets that back those liabilities. 

Whilst the underlying assets are registered in the name of the life 
insurer and the policyholder has no direct access to the specific 
assets, the contractual arrangements are such that the policyholder 
bears the risks and rewards of the fund’s underlying assets investment 
performance with the exception of capital guaranteed products 
where the policyholder is guaranteed a minimum return or asset 
value. The Group derives fee income from the administration of the 
underlying assets. 

Life investment contracts that include a discretionary participation 
feature (participating contracts) are accounted for as if they are life 
insurance contracts under AASB 1038 Life Insurance Contracts. 

Life insurance liabilities
Life insurance liabilities are determined using the ‘Margin on Services’ 
(MoS) model using a projection method. Under the projection 
method, the liability is determined as the net present value of the 
expected future cash flows, plus planned margins of revenues over 
expenses relating to services yet to be provided, discounted using 
a risk-free discount rate that reflects the nature, structure and term 
of the liabilities. Expected future cash flows include premiums, 
expenses, redemptions and benefit payments, including bonuses.

92

NOTES TO THE FINANCIAL STATEMENTS (continued)1: Significant Accounting Policies (continued)

Profits from life insurance contracts are brought to account using 
the MoS model in accordance with Actuarial Standard LPS 340 
Valuation of Policy Liabilities as issued by APRA under the Life Act 
and Professional Standard 3 Determination of Life Insurance Policy 
Liabilities as issued by the New Zealand Society of Actuaries. Under 
MoS, profit is recognised as premiums are received and services 
are provided to policyholders. When premiums are received but 
the service has not been provided, the profit is deferred. Losses are 
expensed when identified. 

Costs associated with the acquisition of policies are recognised 
over the period that the policy will generate profits. Costs may only 
be deferred, however, to the extent that a contract is expected to 
be profitable.

Participating contracts, defined as those contracts that entitle the 
policyholder to participate in the performance and value of certain 
assets in addition to the guaranteed benefit, are entitled to share 
in the profits that arise from the participating business. This profit 
sharing is governed by the Life Act and the life insurance company’s 
constitution. The profit sharing entitlement is treated as an expense 
in the consolidated financial statements. Any benefits which remain 
payable at the end of the reporting period are recognised as part of 
life insurance liabilities.

Life investment contract liabilities
Life investment contracts consist of two components: a financial 
instrument and an investment management service. 

The financial instrument component of the life investment 
contract liabilities is designated as at fair value through profit or 
loss. The investment management service component, including 
associated acquisition costs, is recognised as revenue in the profit 
or loss as services are performed. See note 1 (I)(vii) for the deferral 
and amortisation of life investment contract acquisition costs and 
entry fees.

For life investment contracts, the life investment contract liability 
is directly linked to the performance and value of the assets that 
back them and is determined as the fair value of those assets after 
tax. For fixed income policies the liability is determined as the net 
present value of expected cash flows subject to a minimum of current 
surrender value.

(ii) External unit holder liabilities (life insurance funds)
The life insurance business includes controlling interests in managed 
funds and the total amounts of each underlying asset, liability, 
revenue and expense of the controlled entities are recognised in 
the Group’s consolidated financial statements. When a controlled 
managed fund is consolidated, the share of the unit holder liability 
attributable to the Group is eliminated but amounts due to external 
unit holders remain as liabilities in the Group’s consolidated 
balance sheet.

(iii) Investments backing policy liabilities
All investments backing policy liabilities are designated as at fair 
value through profit or loss. All policyholder assets, being those 
assets held within the statutory funds of the life company that 
are not segregated and managed under a distinct shareholder 
investment mandate are held to back life insurance and life 
investment contract liabilities (collectively referred to as policy 
liabilities). These investments are designated as at fair value through 
profit or loss. 

(iv) Claims
Claims are recognised when the liability to the policyholder under 
the policy contract has been established or upon notification of the 
insured event depending on the type of claim. 

Claims incurred in respect of life investment contracts represent 
withdrawals and are recognised as a reduction in life investment 
contract liabilities. 

Claims incurred that relate to the provision of services and bearing 
of insurance risks are treated as expenses and these are recognised 
on an accruals basis once the liability to the policyholder has been 
established under the terms of the contract.

(v) Revenue

Life insurance premiums
Life insurance premiums earned by providing services and bearing 
risks are treated as revenue. For annuity, risk and traditional business, 
all premiums are recognised as revenue. Premiums with no due date 
are recognised as revenue on a cash received basis. Premiums with 
a regular due date are recognised as revenue on an accruals basis. 
Unpaid premiums are only recognised as revenue during the days of 
grace or where secured by the surrender value of the policy and are 
included as ‘Other assets’ in the balance sheet. 

Life investment contract premiums
There is no premium revenue in respect of life investment contracts. 
Life investment deposit premiums are recognised as an increase in 
policy liabilities. Amounts received from policyholders in respect of 
life investment contracts are recognised as an investment contract 
liability where the receipt is in the nature of a deposit, or recognised 
as an origination fee with an ongoing investment management fee.

Fees
Fees are charged to policyholders in connection with life insurance 
and life investment contracts and are recognised when the service 
has been provided. Entry fees from life investment contracts are 
deferred and recognised over the average expected life of the 
contracts. Deferred entry fees are presented within ‘Other liabilities’ 
in the balance sheet.

(vi) Reinsurance contracts
Reinsurance premiums, commissions and claim settlements, as 
well as the reinsurance element of insurance contract liabilities, are 
accounted for on the same basis as the underlying direct insurance 
contracts for which the reinsurance was purchased.

(vii) Policy acquisition costs

Life insurance contract acquisition costs
Policy acquisition costs are the fixed and variable costs of acquiring 
new business. The appointed actuary assesses the value and future 
recoverability of these costs in determining policy liabilities. The net 
profit impact is presented in the income statement as a change in 
policy liabilities. The deferral is determined as the lesser of actual 
costs incurred and the allowance for recovery of these costs from the 
premiums or policy charge as appropriate for each business class. 
This is subject to an overall limit that future profits are anticipated to 
cover these costs. Losses arising on acquisition are recognised in the 
income statement in the year in which they occur. Amounts which 
are deemed recoverable from future premiums or policy charges are 
deferred and amortised over the life of the policy.

NOTES TO THE FINANCIAL STATEMENTS  

  93

ANZ ANNUAL REPORT 20141: Significant Accounting Policies (continued)

Life investment contract acquisition costs 
Incremental acquisition costs, such as commissions, that are directly 
attributable to securing a life investment contract are recognised 
as an asset where they can be identified separately and measured 
reliably and if it is probable that they will be recovered. These 
deferred acquisition costs are presented in the balance sheet as an 
intangible asset and are amortised over the period that they will be 
recovered from future policy charges average period of seven years.

Any impairment losses arising on deferred acquisition costs 
are recognised in the income statement in the period in which 
they occur.

(viii) Basis of expense apportionment
All life investment contracts and insurance contracts are categorised 
based on individual policy or products. Expenses for these products 
are then allocated between acquisition, maintenance, investment 
management and other expenses. 

Expenses which are directly attributable to an individual policy or 
product are allocated directly to a particular expense category, fund, 
class of business and product line as appropriate. Where expenses 
are not directly attributable to an individual policy or product, 
they are appropriately apportioned based on detailed expense 
analysis having regard to the objective in incurring that expense 
and the outcome achieved. The apportionment has been made 
in accordance with Actuarial Standard LPS 340 Valuation of Policy 
Liabilities, issued by the Australian Prudential Regulation Authority, 
and on an equitable basis to the different classes of business in 
accordance with Division 2 of Part 6 of the Life Act.

J) OTHER

i) Contingent liabilities
Contingent liabilities acquired in a business combination are 
individually measured at fair value at the acquisition date. 
At subsequent reporting dates the value of such contingent liabilities 
is reassessed based on the estimate of the expenditure required to 
settle the contingent liability.

Other contingent liabilities are not recognised in the balance sheet 
but disclosed in note 43 unless it is considered remote that the Group 
will be liable to settle the possible obligation.

ii) Earnings per share
The Group presents basic and diluted earnings per share (EPS) data 
for its ordinary shares. Basic EPS is calculated by dividing the profit 
or loss attributable to ordinary shareholders of the Company by the 
weighted average number of ordinary shares outstanding during the 
period after eliminating treasury shares.

Diluted EPS is determined by adjusting the profit or loss attributable 
to ordinary shareholders and the weighted average number of 
ordinary shares outstanding for the effect of dilutive ordinary shares.

iii) Accounting Standards not early adopted 
The following standards relevant to the Company and/or the Group 
were available for early adoption, but have not been applied in these 
financial statements. 

AAS

Nature of the impending changes and possible impact on the Company and the Group in period of initial application

This standard adds application guidance to AASB 132 Financial Instruments: Presentation to 
clarify the offsetting criteria for financial assets and financial liabilities as set out in AASB 132 (as 
amended by AASB 2012-2).

This is not expected to have a material impact on the Company or Group.

Mandatory application 
date for the Company  
and Group

1 October 2014

This standard amends AASB 139 Financial Instruments: Recognition and Measurement to permit 
the continuation of hedge accounting where a derivative which has been designated as a hedging 
instrument is novated from one counterparty to a central counterparty as a consequence of new 
laws or regulations.

1 October 2014

This is not expected to have a material impact on the Company or Group.

AASB 2012-3 Amendments 
to Australian Accounting 
Standards – Offsetting 
Financial Assets and 
Financial Liabilities

AASB 2013-4 Amendments 
to Australian Accounting 
Standards – Novation 
of the Derivatives and 
Continuation of Hedge 
Accounting

94

NOTES TO THE FINANCIAL STATEMENTS (continued)Mandatory application 
date for the Company  
and Group

1 October 2018

1: Significant Accounting Policies (continued)

AAS

Nature of the impending changes and possible impact on the Company and the Group in period of initial application

AASB 9 Financial 
Instruments

This standard is being released in phases and once finalised will replace AASB 139 Financial 
Instruments: Recognition and Measurement in its entirety. The current version of the standard 
(reflecting the amendments in Part C of AASB 2013-9 and Part E of AASB 2014-1) addresses 
recognition and measurement requirements for financial assets and financial liabilities and general 
hedge accounting. Its main features (excluding the ‘own credit requirements’ which the Group has 
early adopted in isolation as described in note 1 (A)(iv)) include:
 } all financial assets, except for certain equity instruments, will be classified into two categories:
–  amortised cost, where they generate solely payments of interest and principal and the 

business model is to collect contractual cash flows that represent principal and interest; or

–  fair value through profit or loss;

 } equity instruments not held for trading purposes will be classified at fair value through profit 
or loss except for certain instruments which may be classified at fair value through other 
comprehensive income with dividends recognised in profit or loss;

 } financial assets which meet the requirements for classification at amortised cost are permitted to 
be measured at fair value if this eliminates or significantly reduces an accounting mismatch; and

 } hedge accounting requirements which more closely align with risk management activities 

undertaken when hedging financial and non-financial risks. 

In July 2014, the IASB issued the final version of IFRS 9 Financial Instruments, however the 
Australian equivalent standard has not yet been issued in Australia by the Australian Accounting 
Standards Board. The final version of IFRS 9 includes:
 } new impairment requirements that introduce an expected credit loss impairment model; and 
 } limited amendments to the previously released classification and measurement requirements 
including the introduction of a fair value through other comprehensive income classification 
for financial assets when the business model is to collect contractual cash flows and to sell 
financial assets.

The Group is in the process of assessing the full impact of application of AASB 9 and is not yet able 
to estimate the impact on the financial statements.

2: Critical Estimates and Judgements Used in Applying Accounting Policies

The preparation of the financial statements of the Company and 
Group involves making estimates and judgements that affect the 
reported amounts within the financial statements. The estimates and 
judgements are continually evaluated and are based on historical 
factors, including expectations of future events, which are believed 
to be reasonable under the circumstances. All material changes to 
accounting policies and estimates and the application of these policies 
and judgements are approved by the Audit Committee of the Board.

A brief explanation of the critical estimates and judgements follows.

i) PROVISIONS FOR CREDIT IMPAIRMENT

The measurement of impairment of loans and advances requires 
management’s best estimate of the losses incurred in the loan 
portfolio at reporting date.

Individual and collective provisioning involves the use of assumptions 
for estimating the amount and timing of expected future cash flows. 
The process of estimating the amount and timing of cash flows 
involves considerable management judgement. These judgements 
are regularly revised to reduce any differences between loss estimates 
and actual loss experience.

The collective provision involves estimates regarding the historical 
loss experience for assets with credit characteristics similar to those in 
the collective pool. The historical loss experience is adjusted based on 
current observable data and events and an assessment of the impact 

of model risk. The provision also takes into account management’s 
assessment of the impact of large concentrated losses inherent within 
the portfolio and the economic cycle. 

The use of such judgements and reasonable estimates is considered 
by management to be an essential part of the process and does not 
impact on the reliability of the provision.

ii) IMPAIRMENT OF NON-LENDING ASSETS

The carrying values of non-lending assets are subject to impairment 
assessments at each reporting date. Judgement is required in 
identifying the cash-generating units to which goodwill and other 
assets are allocated for the purpose of impairment testing.

Impairment testing involves identifying appropriate internal and 
external indicators of impairment and whether these exist at each 
reporting date. Where an indication of impairment exists, the 
recoverable amount of the asset is determined based on the higher of 
the assets fair value less costs to sell and its value in use. Judgement 
is applied when determining the assumptions supporting the 
recoverable amount calculations.

NOTES TO THE FINANCIAL STATEMENTS  

  95

ANZ ANNUAL REPORT 20142: Critical Estimates and Judgements Used in Applying Accounting Policies (continued)

iii) STRUCTURED ENTITIES

v) PROVISIONS (OTHER THAN LOAN IMPAIRMENT)

The Group holds provisions for various obligations including 
employee entitlements, restructurings and litigation related 
claims. The provision for long-service leave is supported by an 
independent actuarial report and involves assumptions regarding 
employee turnover, future salary growth rates and discount rates. 
Other provisions involve judgements regarding the outcome of 
future events including estimates of expenditure required to satisfy 
such obligations. Where relevant, expert legal advice has been 
obtained and, in light of such advice, provisions and or disclosures as 
deemed appropriate have been made.

vi) LIFE INSURANCE CONTRACT LIABILITIES

Policy liabilities for life insurance contracts are computed using 
statistical or mathematical methods, which are expected to give 
approximately the same results as if an individual liability was 
calculated for each contract. The computations are made by suitably 
qualified personnel on the basis of recognised actuarial methods, 
with due regard to relevant actuarial principles and standards. 
The methodology takes into account the risks and uncertainties of 
the particular class of life insurance business written. Deferred policy 
acquisition costs are connected with the measurement basis of life 
insurance liabilities and are equally sensitive to the factors that are 
considered in the liability measurement.

The key factors that affect the estimation of these liabilities and 
related assets are:
 } the cost of providing the benefits and administering these 

insurance contracts;

 } mortality and morbidity experience on life insurance products, 

including enhancements to policyholder benefits;

 } discontinuance experience, which affects the Company’s ability 

to recover the cost of acquiring new business over the lives of the 
contracts; and

 } the amounts credited to policyholders’ accounts compared to the 

returns on invested assets through asset-liability management and 
strategic and tactical asset allocation.

In addition, factors such as regulation, competition, interest 
rates, taxes and general economic conditions affect the level of 
these liabilities.

The total value of policy liabilities for life insurance contracts have 
been appropriately calculated in accordance with these principles.

vii) TAXATION

Judgement is required in determining provisions held in respect of 
uncertain tax positions. The Group estimates its tax liabilities based 
on its understanding of the relevant law in each of the countries in 
which it operates and seeks independent advice where appropriate.

The Company assesses, at inception and at each reporting date, 
whether a structured entity should be consolidated based on the 
accounting policy outlined in note 1(A)(vii). Such assessments 
are predominantly required for structured finance transactions, 
securitisation activities, and involvement with investment funds. 
When assessing whether the Company controls (and therefore 
consolidates) a structured entity, judgement is required about 
whether the Company has power over the relevant activities as 
well as exposure to variable returns of the structured entity. All 
involvement, rights and exposure to returns are considered when 
assessing if control exists.

The Company is deemed to have power over an investment fund 
when it preforms the function of Manager/Responsible Entity of that 
investment fund. Whether the Company controls the investment fund 
depends on whether it holds that power as principal, or as an agent 
for other investors. The Company is considered the principal, and 
thus controls an investment fund, when it cannot be easily removed 
from the position of Manager/Responsible Entity by other investors 
and has variable returns through significant aggregate economic 
interest in that investment fund. In all other cases the Company is 
considered to be acting in an agency capacity and does not control 
the investment fund.

iv) FINANCIAL INSTRUMENTS AT FAIR VALUE

The Group’s financial instruments measured at fair value are 
stated in note 1 (A)(iii). In estimating the fair value of financial 
instruments the Group uses quoted market prices in an active market, 
wherever possible. 

In the event that there is no active market for the instrument, fair 
value is based on present value estimates or other market accepted 
valuation techniques. The valuation models incorporate the impact 
of bid/ask spreads, counterparty credit spreads and other factors that 
market participants would consider in determining the fair value. 
The selection of appropriate valuation techniques, methodologies 
and inputs requires judgement. These are reviewed and updated as 
market practice evolves.

The majority of valuation techniques employ only observable 
market data. However, for certain financial instruments, the fair value 
cannot be determined with reference to current market transactions 
or valuation techniques whose variables only include data from 
observable markets. For these financial instruments, the fair value is 
determined using data derived and extrapolated from market data 
and tested against historic transactions and observed market trends. 
Application of professional judgement is required to analyse the data 
available to support each assumption upon which these valuations 
are based. Changing the assumptions changes the resulting estimate 
of fair value.

The majority of outstanding derivative positions are transacted 
over-the-counter and therefore need to be valued using valuation 
techniques. Included in the determination of the fair value of 
derivatives is a credit valuation adjustment (CVA) to reflect the credit 
worthiness of the counterparty. This is influenced by the mark-to-
market of the derivative trades and by the movement in the market 
cost of credit. Further adjustments are made to account for the 
funding costs inherent in the derivative. Judgment is required to 
determine the appropriate cost of funding and the future expected 
cash flows used in this funding valuation adjustment (FVA).

96

NOTES TO THE FINANCIAL STATEMENTS (continued)3: Income

Interest income
Trading securities
Available-for-sale assets
Loans and advances and acceptances
Other

Total external interest income
Controlled entities

Total interest income

Interest income is analysed by type of financial asset as follows:
Financial assets not at fair value through profit or loss
Trading securities
Financial assets designated at fair value through profit or loss

Other operating income

i) Fee and commission income
Lending fees2
Non-lending fees and commissions

Controlled entities

Total fee and commission income
Fee and commission expense3

Net fee and commission income

ii) Other income
Net foreign exchange earnings
Net (losses)/gains from trading securities and derivatives4
Credit risk on credit intermediation trades
Movement on financial instruments measured at fair value through profit or loss5
Dividends received from controlled entities6
Brokerage income
Loss on divestment/writedown of investment in SSI
Dilution gain on investment in Bank of Tianjin
Insurance settlement
Gain on sale of ANZ Trustees
Profit on liquidation of investment in subsidiaries and branches
Other

Total other income

Other operating income

Net funds management and insurance income
Funds management income
Investment income
Insurance premium income
Commission income/(expense)
Claims
Changes in policy liabilities
Elimination of treasury share gain

Total net funds management and insurance income

Total other operating income

Total share of associates’ profit

Total income

Consolidated

2014
$m

20131
$m

The Company

2014
$m

20131
$m

1,546
627
26,752
599

29,524
–

29,524

27,949
1,546
29

29,524

779
2,160
2,939
–

2,939
(424)

2,515

1,073
138
(22)
97
–
50
(21)
12
26
125
–
196

1,674

4,189

917
2,656
1,314
(471)
(707)
(2,147)
(24)

1,538

5,727

517

1,315
532
26,199
581

28,627
–

28,627

27,298 
1,315 
14 

28,627 

744
2,085
2,829
–

2,829
(370)

2,459

844
300
63
58
–
53
(26)
–
–
–
–
100

1,392

3,851

862
4,135
1,348
(446)
(709)
(3,669)
(90)

1,431

5,282

482

1,091
500
20,620
432

22,643
2,917

25,560

24,446
1,091
23

25,560

676
1,487
2,163
1,257

3,420
(314)

3,106

672
54
(22)
71
1,745
–
25
–
–
115
–
102

2,762

5,868

122
–
46
49
–
–
–

217

955
433
20,987
434

22,809 
2,704

25,513

24,551 
955 
7 

25,513 

659
1,482
2,141
968

3,109
(279)

2,830

648
291
63
84
1,314
–
(21)
–
–
–
18
22

2,419

5,249

109
–
43
51
–
–
–

203

6,085

5,452

–

–

35,768

34,391

31,645

30,965

1  Comparative amounts have changed. Refer to note 48 for details.
2  Lending fees exclude fees treated as part of the effective yield calculation and included in interest income (refer note 1 B(ii)).
3 
4  Does not include interest income relating to trading securities and derivatives used for balance sheet risk management.
5 

Includes interchange fees paid.

Includes fair value movements (excluding realised and accrued interest) on derivatives not designated as accounting hedges entered into to manage interest rate and foreign exchange risk 
on funding instruments, ineffective portions of cash flow hedges, and fair value movements in financial assets and financial liabilities designated at fair value.

6  Dividends received from controlled entities are subject to meeting applicable regulatory and company law requirements, including solvency requirements.

NOTES TO THE FINANCIAL STATEMENTS  

  97

ANZ ANNUAL REPORT 2014Consolidated

2014
$m

20131
$m

The Company

2014
$m

20131
$m

11,229
62
436
3,543
444
15,714
–

15,714

15,381
333
15,714

278 
3,495 
10 
300 
215 
790 
5,088

200 
450 
178 
62 
890

104 
550 
400 
153 
15 
44 
1,266 

278 
19
273 
52 
239 
193 
89 
28
232 
1,403
113
8,760

11,462
60
439
3,558
350
15,869
– 

15,869 

15,391 
478 
15,869 

264 
3,391 
15 
283 
200 
752 
4,905 

185
435
170
55
845

115 
496 
335 
142 
8 
26 
1,122 

241 
18 
263
54 
249 
187 
99 
1
188 
1,300 
85
8,257 

8,935
–
241
2,780
359
12,315
3,235

15,550

15,412
138
15,550

209
2,591
4
246
183
590
3,823

136
364
118
51
669

64
453
291
126
11
17
962

208
10
189
39
220
141
8
–
509
1,324
100
6,878

9,588 
– 
311 
2,834 
270 
13,003 
3,146 

16,149 

15,799 
350 
16,149 

196 
2,574 
6
237 
171 
592 
3,776 

133
344
115
39
631

70 
391 
255 
112 
8 
3 
839 

146 
9 
171
38 
187 
134 
8
1
503 
1,197 
66
6,509 

4: Expenses

Interest expense
Deposits
Borrowing corporations’ debt
Commercial paper
Debt issuances and subordinated debt
Other
Total external interest expense
Controlled entities

Total interest expense
Interest expense is analysed by types of financial liabilities as follows:
Financial liabilities not at fair value through profit or loss
Financial liabilities designated at fair value through profit or loss

Operating expenses
i) Personnel
Employee entitlements and taxes
Salaries and wages
Superannuation costs – defined benefit plan

– defined contribution plans

Equity-settled share-based payments
Other
Total personnel expenses (excl. restructuring)
ii) Premises
Depreciation of buildings and integrals
Rent
Utilities and other outgoings
Other
Total premises expenses (excl. restructuring)
iii) Technology
Data communication
Depreciation
Licences and outsourced services
Rentals and repairs
Software impairment
Other
Total computer expenses (excl. restructuring)
iv) Other
Advertising and public relations
Audit fees and other fees (note 5)
Freight, stationery, postage and telephone
Non-lending losses, frauds and forgeries
Professional fees
Travel and entertainment expenses
Amortisation of other intangible assets
Impairment of other intangible assets
Other
Total other expenses (excl. restructuring)
v) Restructuring
Total operating expenses

1  Comparative amounts have changed. Refer to note 48 for details.

98

NOTES TO THE FINANCIAL STATEMENTS (continued) 
5: Compensation of Auditors

Consolidated

The Company

KPMG Australia1
Audit or review of financial reports of the Company or Group entities
Audit-related services2
Non-audit services3

Overseas related practices of KPMG Australia
Audit or review of financial reports of the Company or Group entities
Audit-related services2
Non-audit services3

2014
$’000

9,031
3,166
630

2013
$’000

8,644
2,886
198

12,827

11,728

5,396
1,195
4

6,595

5,093
993
365

6,451

2014
$’000

5,346
2,444
530

8,320

1,227
516
–

1,743

Total compensation of auditors

19,422

18,179

10,063

2013
$’000

5,327
1,747
130

7,204

1,143
471
222

1,836

9,040

Inclusive of goods and services tax.

1 
2  For the Group, comprises prudential and regulatory services of $3.217 million (2013: $2.908 million), comfort letters $0.814 million (2013: $0.508 million) and other $0.330 million 

(2013: $0.463 million). For the Company, comprises prudential and regulatory services of $1.927 million (2013: $1.541 million), comfort letters of $0.585 million (2013: $0.374 million) and other 
$0.448 million (2013: $0.303 million).

3  The nature of the non-audit services include reviews of compliance with legal and regulatory requirements, benchmarking reviews and a branch optimisation analysis performed during the year. 

Further details are provided in the Directors’ Report.

Group Policy allows KPMG Australia or any of its related practices to provide assurance and other audit-related services that, while outside the 
scope of the statutory audit, are consistent with the role of external auditor. These include regulatory and prudential reviews requested by the 
Company’s regulators such as APRA. Any other services that are not audit or audit-related services are non-audit services. Group Policy allows 
certain non-audit services to be provided where the service would not contravene auditor independence requirements. KPMG Australia or any 
of its related practices may not provide services that are perceived to be in conflict with the role of the external auditor. These include consulting 
advice and subcontracting of operational activities normally undertaken by management, and engagements where the auditor may ultimately 
be required to express an opinion on its own work. 

NOTES TO THE FINANCIAL STATEMENTS  

  99

ANZ ANNUAL REPORT 20146: Income Tax Expense

Income tax recognised in the income statement
Tax expense/(income) comprises:
  Current tax expense/(income)
  Adjustments recognised in the current year in relation to the current tax of prior years
  Deferred tax expense/(income) relating to the origination and reversal of temporary differences

Total income tax expense charged in the income statement

Reconciliation of the prima facie income tax expense on pre-tax profit
with the income tax expense charged in the income statement
Profit before income tax
Prima facie income tax expense at 30%
Tax effect of permanent differences:
  Overseas tax rate differential
  Rebateable and non-assessable dividends
  Profit from associates
  Write-down of investment in SSI
  Sale of ANZ Trustees and SSI
  Offshore Banking Units
  Foreign exchange translation of US hybrid loan capital
  ANZ Wealth Australia – policyholder income and contributions tax
  ANZ Wealth Australia – tax consolidation adjustment
  Tax provisions no longer required

Interest on Convertible Instruments

  Adjustment between members of the Australian tax-consolidated group
  Other

Income tax (over) provided in previous years

Total income tax expense charged in the income statement

Effective tax rate

Australia

Overseas

1  Comparative amounts have changed. Refer to note 48 for details.

TAX CONSOLIDATION

Consolidated

2014
$m

20131
$m

The Company

2014
$m

20131
$m

2,658
1
366

3,025

10,308
3,092

(96)
(2)
(155)
–
(11)
5
–
170
–
(50)
71
–
–

3,024

1

3,025

29.3%

2,136

889

2,679
2
76

2,757

9,077
2,723

(41)
(4)
(144)
8
–
(6)
–
261
(50)
(4)
58
–
(46)

2,755

2

2,757

30.4%

2,078

679

1,769
–
202

1,971

8,243
2,473

(25)
(570)
–
–
(22)
5
72
–
–
(40)
71
–
7

1,971

–

1,971

23.9%

1,811

160

1,929
2
(143)

1,788

7,175
2,153

4
(394)
–
6
–
(6)
27
–
–
–
58
(24)
(38)

1,786

2

1,788

24.9%

1,644

144

The Company and all its wholly owned Australian resident entities are part of a tax-consolidated group under Australian taxation law. 
The Company is the head entity in the tax-consolidated group. Tax expense/income and deferred tax liabilities/assets arising from temporary 
differences of the members of the tax-consolidated group are recognised in the separate financial statements of the members of the 
tax-consolidated group on a ‘group allocation’ basis. Current tax liabilities and assets of the tax consolidated group are recognised by the 
Company (as head entity in the tax-consolidated group).

Due to the existence of a tax funding arrangement between the entities in the tax-consolidated group, amounts are recognised as payable 
to or receivable by the Company and each member of the tax-consolidated group in relation to the tax contribution amounts paid or payable 
between the Company and the other members of the tax-consolidated group in accordance with the arrangement.

Members of the tax-consolidated group have also entered into a tax sharing agreement that provides for the allocation of income tax liabilities 
between the entities should the head entity default on its income tax payment obligations.

100

NOTES TO THE FINANCIAL STATEMENTS (continued) 
7: Dividends

Ordinary share dividends2
Interim dividend
Final dividend
Bonus option plan adjustment

Dividend on ordinary shares

Consolidated1

2014
$m

2013
$m

The Company

2014
$m

2013
$m

2,278
2,497
(81)

4,694

2,003
2,150
(71)

4,082

2,278
2,497
(81)

4,694

2,003
2,150
(71)

4,082

1  Excludes dividends paid by subsidiaries of the Group to non-controlling equity holders (2014: $1 million, 2013: $1 million).
2  Dividends are not accrued and are recorded when paid.

A final dividend of 95 cents, fully franked for Australian tax purposes, is proposed to be paid on each eligible fully paid ANZ ordinary share 
on 16 December 2014 (2013: final dividend of 91 cents, paid 16 December 2013, fully franked for Australian tax purposes). It is proposed 
that New Zealand imputation credits of NZ 12 cents per fully paid ANZ ordinary share will also be attached to the 2014 final dividend 
(2013: NZ 10 cents). The 2014 interim dividend of 83 cents, paid 1 July 2014, was fully franked for Australian tax purposes (2013: interim dividend 
of 73 cents, paid 1 July 2013, fully franked for Australian tax purposes). New Zealand imputation credits of NZ 10 cents per fully paid ANZ ordinary 
share were attached to the 2014 interim dividend (2013: NZ 9 cents).

The tax rate applicable to the Australian franking credits attached to the 2014 interim dividend and to be attached to the proposed 2014 final 
dividend is 30% (2013: 30%).

Dividends paid in cash or satisfied by the issue of shares under the Dividend Reinvestment Plan during the years ended 30 September 2014 and 
2013 were as follows:

Paid in cash1
Satisfied by share issue2

Preference share dividend3
Euro Trust Securities4

Dividend on preference shares

Consolidated

The Company

2014
$m

3,843
851

4,694

2013
$m

3,239
843

4,082

2014
$m

3,843
851

4,694

2013
$m

3,239
843

4,082

Consolidated

2014
$m

2013
$m

The Company

2014
$m

2013
$m

6

6

6

6

–

–

– 

–

Includes shares issued to participating shareholders under the dividend reinvestment plan.

1  Refers to cash paid to shareholders who did not elect to participate in the dividend reinvestment plan or the bonus option plan.
2 
3  Dividends are not accrued and are recorded when paid.
4  Refer to note 27 for details.

DIVIDEND FRANKING ACCOUNT

Australian franking credits available for subsequent financial years at a corporate tax rate of 30% (2013: 30%)

2014
$m

982

2013
$m

1,335 

The above amounts represent the balances of the franking accounts as at the end of the financial year, adjusted for:
 } franking credits that will arise from the payment of income tax payable as at the end of the financial year, and
 } franking credits/debits that will arise from the receipt/payment of dividends that have been recognised as tax receivables/payables as at the 

end of the financial year.

The final dividend for the 2013 financial year utilised $1,070 million of the $1,335 million franking credits available at 30 September 2013 
resulting in a balance of $265 million. The final proposed 2014 dividend will utilise the entire balance of $982 million franking credits available at 
30 September 2014. Instalment tax payments on account of the 2015 financial year which will be made after 30 September 2014 will generate 
sufficient franking credits to enable the final 2014 dividend to be fully franked. The extent to which future dividends will be franked will depend 
on a number of factors, including the level of profits that will be subject to tax in Australia.

New Zealand imputation credits can be attached to our Australian dividends, but may only be used by our New Zealand resident shareholders. 
The amount of available New Zealand imputation credits at the end of the financial year, adjusted for credits that will arise from the payment of 
New Zealand income tax payable as at the end of the financial year and New Zealand imputation credits that will arise from dividends receivable 
as at the end of the financial year, is NZ$3,492 million (2013: NZ$3,500 million).

NOTES TO THE FINANCIAL STATEMENTS  

  101

ANZ ANNUAL REPORT 20147: Dividends (continued)

RESTRICTIONS WHICH LIMIT THE PAYMENT OF DIVIDENDS

DIVIDEND REINVESTMENT PLAN

During the year ended 30 September 2014, 14,941,125 fully 
paid ANZ ordinary shares were issued at $31.83 per share and 
11,268,833 fully paid ANZ ordinary shares at $33.30 per share to 
participating shareholders under the Dividend Reinvestment Plan 
(2013: 19,090,655 fully paid ANZ ordinary shares at $23.64 per share, 
and 13,535,178 fully paid ANZ ordinary shares at $28.96 per share). 
All eligible shareholders can elect to participate in the Dividend 
Reinvestment Plan.

Refer to note 27 for details of the on-market buy-back of ordinary 
shares which occurred following the announcement of the 2013 
final dividend.

For the 2014 final dividend, no discount will be applied when 
calculating the ‘Acquisition Price’ used in determining the number 
of fully paid ANZ ordinary shares to be provided under the Dividend 
Reinvestment Plan and Bonus Option Plan terms and conditions, 
and the ‘Pricing Period’ under the Dividend Reinvestment Plan and 
Bonus Option Plan terms and conditions will be the ten trading days 
commencing on 14 November 2014 (unless otherwise determined by 
the Directors and announced on the ASX). 

BONUS OPTION PLAN

The amount paid in dividends during the year has been reduced as 
a result of certain eligible shareholders participating in the Bonus 
Option Plan and foregoing all or part of their right to dividends. 
These shareholders were issued fully paid ANZ ordinary shares under 
the Bonus Option Plan.

During the year ended 30 September 2014, 2,479,917 fully paid 
ANZ ordinary shares were issued under the Bonus Option Plan 
(2013: 2,719,008 fully paid ANZ ordinary shares). 

There are presently no significant restrictions on the payment of 
dividends from material controlled entities to the Company. Various 
capital adequacy, liquidity, foreign currency controls, statutory 
reserve and other prudential and legal requirements must be 
observed by certain controlled entities and the impact of these 
requirements on the payment of cash dividends is monitored. 

There are presently no significant restrictions on the payment of 
dividends by the Company, although reductions in shareholders’ 
equity through the payment of cash dividends are monitored having 
regard to the following: 
 } There are regulatory and other legal requirements to maintain a 
specified level of capital. Further, APRA has advised that a bank 
under its supervision, including the Company, must obtain its 
written approval before paying dividends (i) on ordinary shares 
which exceed its after tax earnings after taking into account any 
payments on more senior capital instruments in the financial year 
to which they relate or (ii) where the Company’s Common Equity 
Tier 1 capital ratio falls within capital range buffers specified by 
APRA from time to time;

 } The Corporations Act 2001 (Cth) provides that the Company must 
not pay a dividend on any instrument unless (i) it has sufficient net 
assets for the payment, (ii) the payment is fair and reasonable to 
the Company’s shareholders as a whole, and (iii) the payment does 
not materially prejudice the Company’s ability to pay its creditors;
 } The terms of the Group’s Euro Trust Securities and ANZ Convertible 
Preference Shares also limit the payment of dividends on these 
securities in certain circumstances. Whilst the terms of the 
securities vary, generally the Company may not pay a dividend 
on these securities if to do so would result in the Company 
becoming, or likely to become, insolvent or breaching specified 
capital adequacy ratios, if the dividend would exceed its after tax 
prudential profits (as defined by APRA from time to time) or if APRA 
so directs; and

 } If any dividend, interest or redemption payments or other 

distributions are not paid on the scheduled payment date, or 
shares or other qualifying Tier 1 securities are not issued on the 
applicable conversion or redemption dates, on the Group’s Euro Trust 
Securities, ANZ Convertible Preference Shares or ANZ Capital Notes 
in accordance with their terms, the Group may be restricted from 
declaring or paying any dividends or other distributions on Tier 1 
securities including ANZ ordinary shares and preference shares. This 
restriction is subject to a number of exceptions.

102

NOTES TO THE FINANCIAL STATEMENTS (continued)8: Earnings per Ordinary Share

Basic earnings per share (cents)

Earnings reconciliation ($millions)
Profit for the year
Less: profit attributable to minority interests
Less: preference share dividend paid

Earnings used in calculating basic earnings per share
Weighted average number of ordinary shares (millions)1

Diluted earnings per share (cents)

Earnings reconciliation ($millions)
Earnings used in calculating basic earnings per share
Add: US Trust Securities interest expense
Add: ANZ Convertible Preference Shares interest expense
Add: ANZ Capital Notes interest expense

Earnings used in calculating diluted earnings per share

Weighted average number of ordinary shares (millions)1
Used in calculating basic earnings per share
Add:  weighted average number of options/rights potentially convertible to ordinary shares

weighted average number of convertible US Trust Securities at current market prices
weighted average number of ANZ Convertible Preference Shares
weighted average number of ANZ Capital Notes

Used in calculating diluted earnings per share

Consolidated

2014
$m

267.1 

7,283 
12 
6 

7,265 
2,719.7 

257.0

7,265 
7 
155 
81 

7,508 

2,719.7 
5.5 
6.1 
127.5 
63.1 

2,921.9 

2013
$m

232.7 

6,320 
10 
6 

6,304 
2,709.4 

225.7

6,304 
31 
186 
7 

6,528 

2,709.4 
5.0 
27.5 
144.6 
5.5 

2,892.0 

1  Weighted average number of ordinary shares excludes 14.5 million weighted average number of ordinary treasury shares held in ANZEST Pty Ltd (2013: 16.4 million) for the Group employee share 

acquisition scheme and 12.5 million weighted average number of ordinary treasury shares held in ANZ Wealth Australia (2013: 12.7 million).

The weighted average number of converted and lapsed options, weighted with reference to the date of conversion or lapse, and included in the 
calculation of diluted earnings per share is approximately 0.5 million (2013: approximately 0.6 million).

9: Cash

Coins, notes and cash at bank
Money at call, bills receivable and remittances in transit
Securities purchased under agreements to resell in less than three months
Balances with Central Banks

Total cash

10: Trading Securities

Commonwealth Securities
Local, semi-government and other government securities
Other securities and equity securities

Total trading securities

Consolidated

The Company

2014
$m

1,487 
6 
9,851 
21,215 

32,559 

2013
$m

1,318 
238 
10,081 
13,633 

25,270 

2014
$m

1,005 
1 
9,631 
20,018 

30,655 

2013
$m

914 
1 
9,792 
12,091 

22,798 

Consolidated

The Company

2014
$m

6,338
18,559
24,795

49,692

2013
$m

3,445 
16,638 
21,205 

41,288 

2014
$m

6,089
12,239
19,721

38,049

2013
$m

3,198 
11,834 
16,432 

31,464 

NOTES TO THE FINANCIAL STATEMENTS  

  103

ANZ ANNUAL REPORT 2014 
 
 
 
 
11: Derivative Financial Instruments

Derivative financial instruments are contracts whose value is derived 
from one or more underlying variables or indices defined in the 
contract, require little or no initial net investment and are settled 
at a future date. Derivatives include contracts traded on registered 
exchanges and contracts agreed between counterparties. The use 
of derivatives and their sale to customers as risk management 
products is an integral part of the Group’s trading and sales activities. 
Derivatives are also used to manage the Group’s own exposure to 
fluctuations in foreign exchange and interest rates as part of its asset 
and liability management activities.

Derivative financial instruments are subject to market and credit risk, 
and these risks are managed in a manner consistent with the risks 
arising on other financial instruments.

The Group’s objectives and policies on managing risks that arise in 
connection with derivatives, including the policies for hedging, are 
outlined in note 31.

TYPES OF DERIVATIVE FINANCIAL INSTRUMENTS

The Group transacts principally in foreign exchange, interest rate, 
commodity and credit derivative contracts. The principal types of 
derivative contracts include swaps, forwards, futures and options 
contracts and agreements.

Derivatives, except for those that are specifically designated as 
effective hedging instruments, are classified as held for trading. 
The held for trading classification includes two categories of 
derivative financial instruments: those held as trading positions and 
those used in the Group’s balance sheet risk management activities.

TRADING POSITIONS

Trading positions arise from both sales to customers and market 
making activities. Sales to customers include the structuring and 
marketing of derivative products which enable customers to manage 
their own risks. Market making activities consist of derivatives entered 
into principally for the purpose of generating profits from short-term 
fluctuations in prices or margins. Positions may be traded actively 
or held over a period of time to benefit from expected changes in 
market rates. 

Trading derivatives are managed within the Group’s market risk 
management policies, which are outlined in note 31.

Gains or losses, including any current period interest, from the 
change in fair value of trading positions are recognised in the income 
statement as ‘other income’ in the period in which they occur. 

BALANCE SHEET RISK MANAGEMENT 

The Group designates balance sheet risk management derivatives 
into hedging relationships in order to minimise income statement 
volatility. This volatility is created by differences in the timing of 
recognition of gains and losses between the derivative and the 
hedged item. Hedge accounting is not applied to all balance sheet 
risk management positions. 

Gains or losses from the change in fair value of balance sheet risk 
management derivatives that form part of an effective hedging 
relationship are recognised in the income statement based on the 
hedging relationship. Any ineffectiveness is recognised in the income 
statement as ‘other income’ in the period in which it occurs.

Gains or losses, excluding any current period interest, from the 
change in fair value of balance sheet risk management positions that 
are not designated into hedging relationships are recognised in the 
income statement as ‘other income’ in the period in which they occur. 
Current period interest is included in interest income and expense. 

The tables on the following pages provide an overview of the Group’s 
and the Company’s foreign exchange, interest rate, commodity 
and credit derivatives. They include all trading and balance sheet 
risk management contracts. Notional principal amounts measure 
the amount of the underlying physical or financial commodity and 
represent the volume of outstanding transactions. They are not a 
measure of the risk associated with a derivative. Further information 
on netting of derivative financial instruments is included in note 34 
Offsetting. The derivative instruments become favourable (assets) 
or unfavourable (liabilities) as a result of fluctuations in market rates 
relative to the terms of the derivative. Notional amounts of the 
contracts are not recorded on the balance sheet.

104

NOTES TO THE FINANCIAL STATEMENTS (continued)11: Derivative Financial Instruments (continued)

Consolidated at
30 September 2014

Foreign exchange contracts
   Spot and forward contracts
   Swap agreements
   Options purchased
   Options sold 

Commodity contracts
   Derivative contracts

Interest rate contracts
   Forward rate agreements
   Swap agreements
   Futures contracts 
   Options purchased
   Options sold 

Notional
Principal
Amount
$m

746,023
640,600
105,985
139,062

10,264
(9,324)
19,191 (19,003)
–
(1,923)

2,079
–

1,631,670

31,534 (30,250)

33,886

1,612

(946)

65,754
2,837,264
128,208
56,573
47,827

4

(10)
19,768 (19,049)
(75)
–
(823)

33
505
–

Credit default swaps
Structured credit  
     derivatives purchased
Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

3,135,626

20,310 (19,957)

1,171
17,060

18,231

1,171
17,359

18,530

36,761

58
162

220

–
54

54

–
(224)

(224)

(80)
(18)

(98)

274

(322)

Trading

Fair value

Fair Value

Hedging

Cash flow

Total fair value  
of derivatives

Net investment 

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

–
66
–
–

66

–

–
1,808
–
–
–

1,808

–
–

–

–
–

–

–

–
(40)
–
–

(40)

–

–
(888)
(14)
–
–

(902)

–
–

–

–
–

–

–

–
–
–
–

–

–

–
765
–
–
–

765

–
–

–

–
–

–

–

–
–
–
–

–

–

(1)
(499)
(4)
–
–

(504)

–
–

–

–
–

–

–

–
–
–
–

–

–

–
–
–
–
–

–

–
–

–

–
–

–

–

–

(4)
–
–
–

(4)

10,264
(9,328)
19,257 (19,043)
–
(1,923)

2,079
–

31,600 (30,294)

–

–
–
–
–
–

–

–
–

–

–
–

–

–

1,612

(946)

4

(11)
22,341 (20,436)
(93)
–
(823)

33
505
–

22,883 (21,363)

58
162

220

–
54

54

–
(224)

(224)

(80)
(18)

(98)

274

(322)

(4)

56,369 (52,925)

Total

4,837,943

53,730 (51,475)

1,874

(942)

765

(504)

NOTES TO THE FINANCIAL STATEMENTS  

  105

ANZ ANNUAL REPORT 2014Trading

Fair value

Fair Value

Hedging

Cash flow

Total fair value  
of derivatives

Net investment 

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

11: Derivative Financial Instruments (continued)

Consolidated at
30 September 2013

Foreign exchange contracts
   Spot and forward contracts
   Swap agreements
   Options purchased
   Options sold 

Commodity contracts
   Derivative contracts

Interest rate contracts
   Forward rate agreements
   Swap agreements
   Futures contracts 
   Options purchased
   Options sold 

Notional
Principal
Amount1
$m

570,615
570,809
79,239
95,588

7,593

(7,514)
10,276 (12,641)
–
(1,449)

1,376
–

1,316,251

19,245 (21,604)

30,206

1,368

(1,255)

85,251
2,250,331
100,849
29,671
35,282

3

(5)
21,249 (20,735)
(459)
–
(1,233)

452
1,049
–

2,501,384

22,753 (22,432)

–
76
–
–

76

–

–
(10)
–
–

(10)

–

–
1,272
1
–
–

1,273

–
(998)
(39)
–
–

(1,037)

Credit default swaps
Structured credit  
     derivatives purchased
Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

4,812
17,837

22,649

4,812
17,042

21,854

44,503

136
122

258

–
64

64

322

–
(143)

(143)

(169)
(50)

(219)

(362)

–
–

–

–
–

–

–

–
–

–

–
–

–

–

–
–
–
–

–

–

–
838
3
–
–

841

–
–

–

–
–

–

–

–
–
–
–

–

–

–
(743)
–
–
–

(743)

–
–

–

–
–

–

–

–
–
–
–

–

–

–
–
–
–
–

–

–
–

–

–
–

–

–

–

(25)
(41)
–
–

(66)

–

–
–
–
–
–

–

–
–

–

–
–

–

–

7,593

(7,539)
10,352 (12,692)
–
(1,449)

1,376
–

19,321 (21,680)

1,368

(1,255)

3

(5)
23,359 (22,476)
(498)
–
(1,233)

456
1,049
–

24,867 (24,212)

136
122

258

–
64

64

322

–
(143)

(143)

(169)
(50)

(219)

(362)

(66)

45,878 (47,509)

Total

3,892,344

43,688 (45,653)

1,349

(1,047)

841

(743)

1  To align with current period presentation, Notional Principal Amounts are presented gross. Previously, Notional Principal Amounts were presented net where a master netting arrangement 

was in place.

106

NOTES TO THE FINANCIAL STATEMENTS (continued)11: Derivative Financial Instruments (continued)

The Company at
30 September 2014

Foreign exchange contracts
   Spot and forward contracts
   Swap agreements
   Options purchased
   Options sold 

Commodity contracts
   Derivative contracts

Interest rate contracts
   Forward rate agreements
   Swap agreements
   Futures contracts 
   Options purchased
   Options sold 

Notional
Principal
Amount
$m

723,896
636,477
104,919
138,285

9,664

(8,880)
18,552 (18,694)
–
(1,915)

2,061
–

1,603,577

30,277 (29,489)

33,486

1,606

(925)

61,699
2,590,629
112,227
55,969
47,382

4

(10)
17,851 (17,561)
(72)
–
(822)

31
506
–

Credit default swaps
Structured credit  
     derivatives purchased
Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

2,867,906

18,392 (18,465)

1,171
17,060

18,231

1,171
17,359

18,530

36,761

58
162

220

–
54

54

–
(224)

(224)

(80)
(18)

(98)

274

(322)

Trading

Fair value

Fair Value

Hedging

Cash flow

Total fair value  
of derivatives

Net investment 

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

–
66
–
–

66

–

–
1,587
–
–
–

1,587

–
–

–

–
–

–

–

–
(40)
–
–

(40)

–

–
(807)
(14)
–
–

(821)

–
–

–

–
–

–

–

–
–
–
–

–

–

–
680
–
–
–

680

–
–

–

–
–

–

–

–
–
–
–

–

–

(1)
(403)
(4)
–
–

(408)

–
–

–

–
–

–

–

–
–
–
–

–

–

–
–
–
–
–

–

–
–

–

–
–

–

–

–

(4)
–
–
–

(4)

–

–
–
–
–
–

–

–
–

–

–
–

–

–

9,664

(8,884)
18,618 (18,734)
–
(1,915)

2,061
–

30,343 (29,533)

1,606

(925)

4

(11)
20,118 (18,771)
(90)
–
(822)

31
506
–

20,659 (19,694)

58
162

220

–
54

54

–
(224)

(224)

(80)
(18)

(98)

274

(322)

(4)

52,882 (50,474)

Total

4,541,730

50,549 (49,201)

1,653

(861)

680

(408)

NOTES TO THE FINANCIAL STATEMENTS  

  107

ANZ ANNUAL REPORT 201411: Derivative Financial Instruments (continued)

The Company at
30 September 2013

Foreign exchange contracts
   Spot and forward contracts
   Swap agreements
   Options purchased
   Options sold 

Commodity contracts
   Derivative contracts

Interest rate contracts
   Forward rate agreements
   Swap agreements
   Futures contracts 
   Options purchased
   Options sold 

Notional
Principal
Amount1
$m

545,564
527,972
78,758
95,237

7,391
(6,803)
9,418 (10,977)
1,370
–
(1,427)
–

1,247,531

18,179 (19,207)

29,652

1,361

(1,253)

72,816
1,897,806
78,728
28,641
34,372

3

(4)
17,684 (17,655)
(454)
–
(1,218)

451
1,047
–

Credit default swaps
Structured credit  
     derivatives purchased
Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

2,112,363

19,185 (19,331)

4,811
17,838

22,649

4,811
17,043

21,854

44,503

136
122

258

–
64

64

322

–
(143)

(143)

(169)
(50)

(219)

(362)

Trading

Fair value

Fair Value

Hedging

Cash flow

Total fair value  
of derivatives

Net investment 

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

–
75
–
–

75

–

–
1,127
1
–
–

1,128

–
–

–

–
–

–

–

–
(10)
–
–

(10)

–

–
(930)
(39)
–
–

(969)

–
–

–

–
–

–

–

–
–
–
–

–

–

–
758
3
–
–

761

–
–

–

–
–

–

–

–
–
–
–

–

–

–
(654)
–
–
–

(654)

–
–

–

–
–

–

–

–
–
–
–

–

–

–
–
–
–
–

–

–
–

–

–
–

–

–

–

7,391
(6,803)
9,493 (11,028)
1,370
–
(1,427)
–

18,254 (19,258)

(41)
–
–

(41)

–

–
–
–
–
–

–

–
–

–

–
–

–

–

1,361

(1,253)

3

(4)
19,569 (19,239)
(493)
–
(1,218)

455
1,047
–

21,074 (20,954)

136
122

258

–
64

64

322

–
(143)

(143)

(169)
(50)

(219)

(362)

(41)

41,011 (41,827)

Total

3,434,049

39,047 (40,153)

1,203

(979)

761

(654)

1  To align with current period presentation, Notional Principal Amounts are presented gross. Previously, Notional Principal Amounts were presented net where a master netting arrangement 

was in place.

HEDGING ACCOUNTING

There are three types of hedging accounting relationships: fair value 
hedges, cash flow hedges and hedges of a net investment in a foreign 
operation. Each type of hedging has specific requirements when 
accounting for the fair value changes in the hedging relationship. 
For details on the accounting treatment of each type of hedging 
relationship refer to note 1.

FAIR VALUE HEDGE ACCOUNTING

The risk being hedged in a fair value hedge is a change in the fair 
value of an asset or liability or unrecognised firm commitment that 
may affect the income statement. Changes in fair value might arise 
through changes in interest rates or foreign exchange rates. The 
Group’s fair value hedges consist principally of interest rate swaps 

Gain/(loss) arising from fair value hedges
Hedged item
Hedging Instrument

108

and cross currency swaps that are used to protect against changes 
in the fair value of fixed-rate long-term financial instruments due to 
movements in market interest rates and exchange rates. 

The application of fair value hedge accounting results in the fair value 
adjustment on the hedged item attributable to the hedged risk being 
recognised in the income statement at the same time the hedging 
instrument impacts the income statement. If hedge relationships no 
longer meet the criteria for hedge accounting, hedge accounting is 
discontinued. The fair value adjustment to the hedged item continues 
to be recognised as part of the carrying amount of the item or 
group of items and is amortised to the income statement as a part 
of the effective yield over the period to maturity. Where the hedged 
item is derecognised from the Group’s balance sheet, the fair value 
adjustment is included in the income statement as ‘other income’ as 
a part of the gain or loss on disposal.

Consolidated

The Company

2014
$m

(434)
429

2013
$m

534
(532)

2014
$m

(370)
369

2013
$m

476
(466)

NOTES TO THE FINANCIAL STATEMENTS (continued)11: Derivative Financial Instruments (continued)

CASH FLOW HEDGE ACCOUNTING 

The risk being hedged in a cash flow hedge is the potential variability 
in future cash flows that may affect the income statement. Variability 
in the future cash flows may result from changes in interest rates or 
exchange rates affecting recognised financial assets and liabilities and 
highly probable forecast transactions. The Group’s cash flow hedges 
consist principally of interest rate swaps, forward rate agreements 
and cross currency swaps that are used to protect against exposures 
to variability in future cash flows on non-trading assets and liabilities 
which bear interest at variable rates or which are expected to be 
refunded or reinvested in the future. The Group primarily applies 
cash flow hedge accounting to its variable rate loan assets, variable 
rate liabilities and short-term re-issuances of fixed rate customer and 
wholesale deposit liabilities. The amounts and timing of future cash 
flows, representing both principal and interest flows, are projected 

Opening
Item recorded in net interest income
Tax effect on items recorded in net interest income
Valuation gain taken to other comprehensive income
Tax effect on net gain on cash flow hedges

Closing Balance

for each portfolio of financial assets and liabilities on the basis of their 
forecast repricing profile. This forms the basis for identifying gains 
and losses on the effective portions of derivatives designated as cash 
flow hedges.

The effective portion of changes in the fair value of derivatives 
qualifying and designated as cash flow hedges is recognised 
initially in other comprehensive income. These are recognised in the 
income statement in the period during which the hedged forecast 
transactions take place. The ineffective portion of a designated cash 
flow hedge relationship is recognised immediately as other income in 
the income statement. The schedule below shows the movements in 
the hedging reserve:

Consolidated

The Company

2014
$m

75
(30)
8
165
(49)

169

2013
$m

208
–
–
(186)
53

75

2014
$m

51
8
(2)
168
(51)

174

2013
$m

89
24
(7)
(78)
23

51

The table below shows the breakdown of the hedging reserve attributable to each type of cash flow hedging relationship:

Variable rate assets
Variable rate liabilities
Re-issuances of short term fixed rate liabilities

Total hedging reserve

Consolidated

The Company

2014
$m

407
(114)
(124)

169

2013
$m

446
(184)
(187)

75

2014
$m

433
(119)
(140)

174

2013
$m

457
(192)
(214)

51

All underlying hedged cash flows are expected to be recognised in 
the income statement in the period in which they occur which is 
anticipated to take place over the next 0–10 years (2013: 0–10 years).

All gains and losses associated with the ineffective portion of the 
hedging derivatives are recognised immediately as ‘other income’ 
in the income statement. Ineffectiveness recognised in the income 
statement in respect of cash flow hedges amounted to a $10 million 
gain for the Group (2013: $1 million loss) and a $9 million gain for the 
Company (2013: $1 million loss).

HEDGES OF NET INVESTMENTS IN FOREIGN OPERATIONS

In a hedge of a net investment in a foreign operation, the risk being 
hedged is the exposure to exchange rate differences arising on 
consolidation of foreign operations with a functional currency other 
than the Australian Dollar. Hedging is undertaken using foreign 
exchange derivative contracts or by financing with borrowings in 
the same currency as the applicable foreign functional currency. 

Ineffectiveness arising from hedges of net investments in foreign 
operations and recognised as ‘other income’ in the income statement 
amounted to nil (2013: nil).

NOTES TO THE FINANCIAL STATEMENTS  

  109

ANZ ANNUAL REPORT 201412: Available-for-sale Assets

Listed
Other government securities
Other securities and equity securities

Total listed

Unlisted
Local and semi-government securities
Other government securities
Other securities and equity securities

Total unlisted

Total available-for-sale assets

Consolidated

The Company

2014
$m

1,513
9,971

11,484

11,382
2,168
5,883

19,433

30,917

2013
$m

1,197
7,976

9,173

9,468
5,402
4,234

19,104

28,277

2014
$m

688
9,687

10,375

11,187
184
4,405

15,776

26,151

2013
$m

422
7,737

8,159

8,366
3,893
3,405

15,664

23,823

During the year net gains (before tax) recognised in the income statement in respect of available-for-sale assets amounted to $47 million for the 
Group (2013: $3 million net loss before tax) and $40 million for the Company (2013: $4 million net loss before tax).

AVAILABLE-FOR-SALE BY MATURITIES AT 30 SEPTEMBER 2014

Local and semi-government securities
Other government securities
Other securities and equity securities

Total available-for-sale assets

Less than  
3 months
$m

2,450
656
523

3,629

AVAILABLE-FOR-SALE BY MATURITIES AT 30 SEPTEMBER 2013

Local and semi-government securities
Other government securities
Other securities and equity securities

Total available-for-sale assets

Less than  
3 months
$m

1,018
3,604
588

5,210

Between  
3 and 12 
months
$m

719
1,822
2,649

5,190

Between  
3 and 12 
months
$m

819
1,342
1,376

3,537

Between  
1 and  
5 years
$m

3,096
1,203
8,128

12,427

Between  
1 and  
5 years
$m

2,201
1,566
6,948

10,715

Between  
5 and 10 
years
$m

3,686
–
1,492

5,178

Between  
5 and 10 
years
$m

3,741
78
602

4,421

After  
10 years
$m

1,431
–
3,019

4,450

After  
10 years
$m

1,689
9
2,632

4,330

No  
maturity 
specified
$m

–
–
43

43

No  
maturity 
specified
$m

–
–
64

64

Total  
fair  
value
$m

11,382
3,681
15,854

30,917

Total  
fair  
value
$m

9,468
6,599
12,210

28,277

110

NOTES TO THE FINANCIAL STATEMENTS (continued)13: Net Loans and Advances

Overdrafts
Credit card outstandings
Term loans – housing
Term loans – non-housing
Hire purchase
Lease receivables
Commercial bills
Other

Total gross loans and advances

Less: Provision for credit impairment (refer to note 15)
Less: Unearned income
Add: Capitalised brokerage/mortgage origination fees1
Add: Customer liability for acceptances

Adjustments to gross loans and advances

Net loans and advances

Lease receivables
a) Finance lease receivables
Gross finance lease receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Less: unearned future finance income on finance leases

Net investment in finance lease receivables

b) Operating lease receivables
Gross operating lease receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Total operating lease receivables

Net lease receivables

Present value of net investment in finance lease receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Total

Hire purchase receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Total

1  Capitalised brokerage/mortgage origination fees are amortised over the term of the loan.

Consolidated

The Company

2014
$m

8,629
11,440
271,388
213,324
2,238
1,905
15,027
432

524,383

(3,933)
(892)
1,043
1,151

(2,631)

2013
$m

8,833
11,247
253,277
191,615
2,760
2,056
16,536
494

486,818

(4,354)
(954)
942
812

(3,554)

2014
$m

7,078
9,244
221,576
161,913
1,409
1,190
14,766
4

417,180

(3,011)
(657)
837
717

(2,114)

2013
$m

6,945
9,213
206,711
143,211
2,010
1,395
16,257
125

385,867

(3,242)
(723)
787
484

(2,694)

521,752

483,264

415,066

383,173

370
527
387

(154)

1,130

55
566
–

621

575
522
430

(155)

1,372

133
395
1

529

225
350
63

(98)

540

51
501
–

552

350
320
202

(91)

781

130
392
1

523

1,751

1,901

1,092

1,304

332
480
318

535
468
369

1,130

1,372

758
1,466
14

2,238

907
1,838
15

2,760

206
285
49

540

456
939
14

1,409

335
297
149

781

641
1,354
15

2,010

NOTES TO THE FINANCIAL STATEMENTS  

  111

ANZ ANNUAL REPORT 201414: Impaired Financial Assets

Presented below is a summary of impaired financial assets that are measured on the balance sheet at amortised cost. For these items, 
impairment losses are recorded through the provision for credit impairment. This contrasts to financial assets carried on the balance sheet at fair 
value, for which any impairment loss is recognised as a component of the overall fair value.

Detailed information on impaired financial assets is provided in note 31 Financial Risk Management.

Summary of impaired financial assets
Impaired loans
Restructured items1
Non-performing commitments and contingencies2

Gross impaired financial assets
Individual provisions
Impaired loans

  Non-performing commitments and contingencies

Net impaired financial assets

Accruing loans past due 90 days or more3
These amounts are not classified as impaired assets as they are either 90 days
or more past due and well secured, or are portfolio managed facilities that can 
be held on a productive basis for up to 180 days past due

Consolidated

2014
$m

2013
$m

The Company

2014
$m

2013
$m

2,682 
67 
140 

2,889 

(1,130)
(46)

1,713 

3,751 
341 
172 

4,264 

(1,440)
(27)

2,797 

1,923 
26 
105 

2,054 

(814)
(40)

1,200 

2,723 
284 
149 

3,156 

(1,046)
(10)

2,100 

1,982 

1,818 

1,778 

1,576 

1  Restructured items are facilities in which the original contractual terms have been modified for reasons related to the financial difficulties of the customer. Restructuring may consist of reduction 

2 
3 

of interest, principal or other payments legally due, or an extension in maturity materially beyond those typically offered to new facilities with similar risk.
Includes impaired derivative financial instruments.
Includes unsecured credit card and personal loans 90 days past due accounts which are retained on a performing basis for up to 180 days past due amounting to $154 million (2013: $151 million) 
for the Group and $111 million (2013: $106 million) for the Company.

15: Provision for Credit Impairment

Credit impairment charge analysis

New and increased provisions
Australia
New Zealand
Asia Pacific, Europe & America

Write-backs

Recoveries of amounts previously written off

Individual credit impairment charge
Impairment on available-for-sale assets
Collective credit impairment charge/(release)

Credit impairment charge

Consolidated

2014
$m

2013
$m

The Company

2014
$m

2013
$m

1,292
274
246

1,812
(447)

1,365
(224)

1,141
–
(155)

986

1,304 
310 
275 

1,889 
(487)

1,402 
(247)

1,155 
3 
30 

1,188 

1,275
16
156

1,447
(253)

1,194
(174)

1,020
–
(46)

974

1,304 
15 
157 

1,476 
(255)

1,221 
(194)

1,027 
3 
102 

1,132 

112

NOTES TO THE FINANCIAL STATEMENTS (continued) 
15: Provision for Credit Impairment (continued)

MOVEMENT IN PROVISION FOR CREDIT IMPAIRMENT BY FINANCIAL ASSET CLASS

Consolidated

Collective provision
Balance at start of year
Adjustment for exchange rate fluctuations and transfers
Disposal
Charge/(release) to income statement

Total collective provision

Individual provision
Balance at start of year
New and increased provisions
Adjustment for exchange rate fluctuations and transfers
Write-backs
Discount unwind
Bad debts written off

Total individual provision

Total provision for credit impairment

Net loans and 
advances

Credit related
commitments

Total provision

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2,292
8
–
(156)

2,236
63
– 
(7)

2,144

2,292

1,440
1,794
7
(447)
(65)
(1,599)

1,130

3,274

1,729
1,889
62
(481)
(102)
(1,657)

1,440

3,732

595
17
–
1

613

27
18
1
–
–
–

46

 529 
 29 
 – 
 37 

 595 

2,887
25
–
(155)

 2,765 
 92 
 – 
 30 

2,757

 2,887 

 44 
–
(11)
(6)
–
–

 27 

1,467
1,812
8
(447)
(65)
(1,599)

1,773
1,889
51
(487)
(102)
(1,657)

1,176

 1,467 

659

 622 

3,933

 4,354 

The table below contains a detailed analysis of the movements in individual provision for net loans and advances.

Consolidated

Individual provision
Balance at start of year
New and increased provisions
Adjustment for exchange rate fluctuations and transfers
Write-backs
Discount unwind 
Bad debts written off

Total individual provision

Ratios (as a percentage of total gross loans and advances)
Individual provision
Collective provision
Bad debts written off

1  Other contains Global Wealth and GTSO and Group Centre.

Australia

International 
and Institutional 
Banking

New Zealand

Other1

Total 

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

747
1,114
(2)
(202)
(33)
(994)

716
1,132
–
(229)
(34)
(838)

630

747

417
418
7
(79)
(35)
(418)

310

650
447
22
(70)
(45)
(587)

417

242
260
2
(163)
3
(157)

187

348
294
34
(180)
(23)
(231)

242

34
2
– 
(3)
 – 
(30)

3

15
16
6 
(2)
 – 
(1)

34

1,440
1,794
7
(447)
(65)
(1,599)

1,729
1,889
62
(481)
(102)
(1,657)

1,130

1,440

Consolidated

2014
%

0.22
0.53
0.30

2013
%

0.30
0.59
0.34

NOTES TO THE FINANCIAL STATEMENTS  

  113

ANZ ANNUAL REPORT 201415: Provision for Credit Impairment (continued)

The Company

Collective provision
Balance at start of year
Adjustment for exchange rate fluctuations and transfers
Disposal
Charge/(credit) to income statement

Total collective provision

Individual provision
Balance at start of year
New and increased provisions
Adjustment for exchange rate fluctuations and transfers
Write-backs
Discount unwind
Bad debts written off

Total individual provision

Total provision for credit impairment

Ratios (as a percentage of total gross loans and advances)
Individual provision
Collective provision
Bad debts written off

16: Shares in Controlled Entities and Associates

Total shares in controlled entities
Total shares in associates1

Total shares in controlled entities and associates

Net loans and advances

2014
$m

2013
$m

1,729
5
–
(65)

1,669

1,046
1,417
4
(253)
(60)
(1,340)

814

2,483

 1,728 
(55)
 – 
 56 

1,729

 1,242 
1,476
(51)
(249)
(75)
(1,297)

 1,046 

 2,775 

Credit related
commitments

2014
$m

457
12
–
19

488

10
30
–
–
–
–

40

2013
$m

 410 
1
 – 
 46 

 457 

 27 
 – 
(11) 
(6) 
 – 
 – 

10 

528

 467 

Total provision

2014
$m

2013
$m

2,186
17
–
(46)

2,157

1,056
1,447
4
(253)
(60)
(1,340)

854

3,011

 2,138 
(54)
–
102

2,186

 1,269 
1,476
(62)
(255)
(75)
(1,297)

 1,056 

 3,242 

The Company

2014
%

0.20
0.52
0.32

2013
%

0.27
0.57
0.34

Consolidated

The Company

2014
$m

–
4,582

4,582

2013
$m

–
4,123

4,123

2014
$m

14,870
720

15,590

2013
$m

14,955
841

15,796

1 

Investments in associates are accounted for using the equity method of accounting by the Group and are carried at cost by the Company.

DISPOSAL OF CONTROLLED ENTITIES
On 4 July 2014 ANZ Trustees Limited was sold.

Details of aggregate assets and liabilities of material controlled entities disposed of by the Group are as follows:

Consolidated

The Company

Cash consideration received
Less: Balances of disposed cash and cash equivalents

Net cash consideration received

Less: Net assets disposed
Net loans and advances
Premises and equipment
Shares in controlled entities
Other assets, including allocated goodwill
Deposits and other borrowings
Payables and other liabilities
Provisions

Less: Provisions for warranties, indemnities and direct costs relating to disposal

Gain on disposal

ACQUISITION OF CONTROLLED ENTITIES

2014
$m

156
11

145

–
–
–
2
–
(1)
–

1
19

125

2013
$m

–
–

–

–
–
–
–
–
–
–

–
–

–

2014
$m

156
–

156

–
–
22
–
–
–
–

22
19

115

2013
$m

–
–

–

–
–
–
–
–
–
–

–
–

–

There were no material controlled entities acquired during the year ended 30 September 2014 or the year ended 30 September 2013.

114

NOTES TO THE FINANCIAL STATEMENTS (continued) 
17: Tax Assets

Australia
Current tax asset
Deferred tax asset

New Zealand
Current tax asset
Deferred tax asset

Asia Pacific, Europe & America
Current tax asset
Deferred tax asset

Total current and deferred tax assets

Total current tax assets

Total deferred tax assets

Deferred tax assets recognised in profit and loss
Collective provision for loans and advances
Individual provision for impaired loans and advances
Other provisions
Provision for employee entitlements
Policyholder tax assets
Other

Deferred tax assets recognised directly in equity
Defined benefits obligation
Own credit risk of financial liabilities

Set-off of deferred tax assets pursuant to set-off provisions1

Net deferred tax assets

Consolidated

The Company

2014
$m

9
280

289

–
–

–

29
137

166

455

38

417

724
292
272
152
–
203

2013
$m

–
530

530

1
37

38

19
158

177

745

20

725

764
359
318
154
67
323

2014
$m

9
676

685

–
6

6

18
96

114

805

27

778

594
236
184
119
–
102

2013
$m

–
815

815

–
6

6

18
115

133

954

18

936

612
279
223
119
–
134

1,643

1,985

1,235

1,367

–
10

10

20
–

20

(1,236)

(1,280)

417

725

–
10

10

(467)

778

7
–

7

(438)

936

Unrecognised deferred tax assets
The following deferred tax assets will only be recognised if:
 } assessable income is derived of a nature and an amount sufficient to enable the benefit to be realised;
 } the conditions for deductibility imposed by tax legislation are complied with; and
 } no changes in tax legislation adversely affect the Group in realising the benefit.

Unused realised tax losses (on revenue account)

Total unrecognised deferred tax assets

5

5

5

5

–

–

–

–

1  Deferred tax assets and liabilities are set-off where they relate to income tax levied by the same taxation authority on either the same taxable entity or different taxable entities within the same 

taxable group.

NOTES TO THE FINANCIAL STATEMENTS  

  115

ANZ ANNUAL REPORT 201418: Goodwill and Other Intangible Assets

Goodwill1
Gross carrying amount
Balances at start of the year
Additions through business combinations
Reclassifications2
Impairment/write off expense
Derecognised on disposal
Foreign currency exchange differences

Balance at end of year

Software
Balances at start of the year
Software capitalisation during the period
Amortisation expense
Impairment expense/write-offs
Foreign currency exchange differences

Balance at end of year

Cost
Accumulated amortisation
Accumulated impairment

Carrying amount

Acquired Portfolio of Insurance and Investment Business
Balances at start of the year
Amortisation expense
Foreign currency exchange differences

Balance at end of year

Cost
Accumulated amortisation

Carrying amount

Other intangible assets3
Balances at start of the year
Other additions
Reclassification2
Amortisation expense
Impairment expense
Foreign currency exchange differences

Balance at end of year

Cost
Accumulated amortisation/impairment

Carrying amount

Goodwill and other intangible assets
Net book value
Balances at start of the year

Balance at end of year

Consolidated

2014
$m

2013
$m

The Company

2014
$m

2013
$m

4,499 
– 
– 
– 
– 
12 

4,511 

2,170 
777 
(426)
(15)
27 

2,533 

5,005 
(2,263)
(209)

2,533 

856 
(71)
(1)

784 

1,187 
(403)

784 

165 
3 
– 
(18)
(28)
–

122 

227 
(105)

122 

4,212 
– 
– 
– 
(23)
310 

4,499 

1,762 
780 
(383)
(8)
19 

2,170 

4,258 
(1,884)
(204)

2,170 

928 
(78)
6 

856 

1,187 
(331)

856 

180 
3 
– 
(21)
(1)
4 

165 

272 
(107)

165 

77 
– 
9 
– 
– 
4 

90 

2,007 
683 
(368)
(11)
25

2,336

4,568 
(2,031)
(201)

2,336

– 
– 
– 

– 

– 
– 

– 

40 
– 
(9)
(8)
– 
2 

25 

68 
(43)

25 

92 
– 
– 
– 
(23)
8 

77 

1,613 
710 
(315)
(8)
7

2,007

3,866 
(1,663)
(196)

2,007

– 
– 
– 

– 

– 
– 

– 

47 
– 
– 
(8)
(1)
2 

40 

74 
(34)

40 

7,690 

7,950 

7,082 

7,690 

2,124 

2,451 

1,752 

2,124 

1   Excludes notional goodwill in equity accounted entities.
2   Reclassification from other intangible assets to goodwill.
3   The consolidated other intangibles comprises aligned advisor relationships, distribution agreements and management fee rights, credit card relationships and other intangibles. The company 

other intangible assets comprises distribution agreements and management fee rights, credit card relationships and other intangibles.

116

NOTES TO THE FINANCIAL STATEMENTS (continued)18: Goodwill and Other Intangible Assets (continued)

GOODWILL ALLOCATED TO CASH–GENERATING UNITS

The goodwill balance above largely comprises the goodwill 
purchased on acquisition of NBNZ Holdings Limited in December 
2003 (included in the New Zealand division) and ANZ Wealth Australia 
Limited (formerly OnePath Australia Limited) on 30 November 2009 
(included in the Global Wealth division).

The recoverable amount of the CGU to which each goodwill 
component is allocated is estimated using a market multiple 
approach as representative of the fair value less cost to sell of each 
CGU. The price earnings multiples are based on observable multiples 
reflecting the businesses and markets in which each CGU operates. 
The earnings are based on the current forecast earnings of the 
divisions. The aggregate fair value less cost to sell across the Group 
is compared to the Group’s market capitalisation to validate the 
conclusion that goodwill is not impaired.

Key assumptions on which management has based its determination 
of fair value less cost to sell include assumptions as to the market 
multiples being reflective of the segment’s businesses, cost to sell 
estimates and the ability to achieve forecast earnings. Changes in 
assumptions upon which the valuation is based could materially 
impact the assessment of the recoverable amount of each CGU. As at 
30 September 2014, the impairment testing performed did not result 
in any material impairment being identified.

19: Other Assets

Accrued interest/prepaid discounts
Accrued commissions
Prepaid expenses
Insurance contract liabilities ceded
Outstanding premiums
Defined benefit superannuation plan surplus
Operating leases residual value
Other

Total other assets

20: Premises and Equipment

Freehold and leasehold land and buildings
At cost1
Depreciation1

Leasehold improvements
At cost1
Depreciation1

Furniture and equipment
At cost1
Depreciation1

Technology equipment
At cost1
Depreciation1

Capital works in progress
At cost

Total premises and equipment

Consolidated

The Company

2014
$m

1,472
129
356
591
200
47
334
1,662

4,791

2013
$m

1,300 
134 
319 
519 
315 
–
378 
1,387 

4,352 

Consolidated

2014
$m

2013
$m

1,193 
(315)

878 

640 
(393)

247 

1,134 
(670)

464 

1,172 
(721)

451 

141 

2,181 

1,219 
(315)

904 

587 
(394)

193 

1,377 
(880)

497 

1,342 
(951)

391 

179 

2,164 

2014
$m

998
75
152
–
–
47
334
637

2013
$m

890 
98 
140 
– 
– 
–
378 
762 

2,243

2,268

The Company

2014
$m

95 
(45)

50 

421 
(276)

145 

912 
(518)

394 

850 
(485)

365 

47 

1,001 

2013
$m

94 
(49)

45 

406 
(262)

144 

1,077 
(639)

438 

998 
(693)

305 

51 

983 

1  The current year cost and accumulated depreciation was reduced to remove assets with a nil net book value that are no longer in use. Comparative information was not adjusted.

NOTES TO THE FINANCIAL STATEMENTS  

  117

ANZ ANNUAL REPORT 201420: Premises and Equipment (continued)

Reconciliations of the carrying amounts for each class of premises and equipment are set out below:

Freehold and leasehold land and buildings
Carrying amount at beginning of year
Additions1
Disposals
Depreciation
Foreign currency exchange difference

Carrying amount at end of year

Leasehold improvements
Carrying amount at beginning of year
Additions1
Disposals
Depreciation
Foreign currency exchange difference

Carrying amount at end of year

Furniture and equipment
Carrying amount at beginning of year
Additions1
Disposals2
Depreciation
Foreign currency exchange difference

Carrying amount at end of year

Technology equipment
Carrying amount at beginning of year
Additions1
Disposals2
Depreciation
Impairment
Foreign currency exchange difference

Carrying amount at end of year

Capital works in progress
Carrying amount at beginning of year
Net (transfers)/additions

Carrying amount at end of year

Total premises and equipment

Consolidated

2014
$m

2013
$m

904 
24 
(15)
(38)
3 

878 

193 
122 
(10)
(59)
1 

247 

497 
84 
(17)
(103)
3 

464 

391 
183 
(2)
(124)
– 
3 

451 

179 
(38)

141 

926 
43 
(42)
(36)
13 

904 

195 
48 
(7)
(52)
9 

193 

516 
84 
(14)
(97)
8 

497 

349 
161 
(13)
(113)
(3)
10 

391 

128 
51 

179 

The Company

2014
$m

45 
12 
(2)
(6)
1 

50 

144 
44 
(6)
(39)
2 

145 

438 
53 
(9)
(91)
3 

394 

305 
142 
–
(85)
– 
3 

365 

51 
(4)

47 

2013
$m

608 
1 
(558)
(9)
3 

45 

141 
37 
(2)
(36)
4 

144 

451 
248 
(176)
(88)
3 

438 

256 
129 
(4)
(76)
(3)
3 

305 

78 
(27)

51 

983 

2,181 

2,164 

1,001 

Includes transfers.

1 
2   On the 31st of December 2012, “the Company” transferred the ownership of all Land and Buildings, Furniture and Equipment and Computer Equipment relating to the premises known as 

“ANZ Centre” located at 833 Collins Street, Docklands into two fully owned Unit Trusts – ANZ Centre Trust and ANZ Centre Chattels Trust. Land and Buildings were transferred at market value 
of $545.1 million. Furniture and Equipment and Computer Equipment were transferred at their written down value of $167.4 million.

21: Deposits and Other Borrowings 

Certificates of deposit
Term Deposits
Other deposits bearing interest and other borrowings
Deposits not bearing interest
Deposits from banks
Commercial Paper
Borrowing corporations' debt1

Deposits and other borrowings

Consolidated

The Company

2014
$m

52,755 
192,716 
193,459 
16,404 
38,193 
15,152 
1,400 

2013
$m

58,276 
186,691 
166,659 
14,446 
27,241 
12,255 
1,347 

2014
$m

51,634 
154,763 
160,995 
8,688 
37,339 
9,753 
– 

2013
$m

56,453 
148,593 
138,378 
7,574 
26,436 
8,015 
– 

510,079 

466,915 

423,172 

385,449 

1 

Included in this balance is debenture stock of $1 million (September 2013: $19 million) of Esanda Finance Corporation Limited (Esanda), together with accrued interest thereon, which is secured by 
a trust deed and collateral debentures, giving floating charges upon the undertaking and all the assets of the entity amounting to $43 million (September 2013: $255 million) other than land and 
buildings. All controlled entities of Esanda have guaranteed the payment of principal, interest and other monies in relation to all debenture stock and unsecured notes issued by Esanda. The only 
loans pledged as collateral are those in Esanda and its subsidiaries. Effective from 18 March 2009, Esanda ceased to write new debentures and since September 2009 stopped writing new loans. 
In addition, this balance also includes NZD 1.6 billion (September 2013: NZD 1.5 billion) of secured debenture stock of the consolidated subsidiary UDC Finance Limited (UDC) and the accrued 
interest thereon which are secured by a floating charge over all assets of UDC NZD 2.5 billion (September 2013: NZD 2.3 billion).

118

NOTES TO THE FINANCIAL STATEMENTS (continued) 
22: Tax Liabilities

Australia
Current tax payable
Deferred tax liabilities

New Zealand
Current tax payable
Deferred tax liabilities

Asia Pacific, Europe & America
Current tax payable
Deferred tax liabilities

Total current and deferred income tax liability

Total current tax payable

Total deferred income tax liabilities

Deferred tax liabilities recognised in profit and loss
Acquired portfolio of insurance and investment business
Insurance related deferred acquisition costs
Lease finance
Other

Deferred tax liabilities recognised directly in equity
Cash flow hedges
Foreign currency translation reserve
Available-for-sale revaluation reserve
Defined benefits obligation

Set-off of deferred tax liabilities pursuant to set-off provision1

Net deferred tax liability

Unrecognised deferred tax liabilities
The following deferred tax liabilities have not been bought to account as liabilities:
  Other unrealised taxable temporary differences2

Total unrecognised deferred tax liabilities

Consolidated

The Company

2014
$m

208
–

208

60
53

113

181
67

248

569

449

120

235
124
249
562

2013
$m

811
–

811

–
–

–

161
14

175

986

972

14

258
108
227
583

1,170

1,176

73
36
75
2

186

30
36
52
–

118

(1,236)

(1,280)

120

14

323

323

253

253

2014
$m

208
–

208

21
–

21

72
62

134

363

301

62

–
–
41
375

416

76
–
29
8

113

(467)

62

45

45

2013
$m

811
–

811

16
–

16

55
12

67

894

882

12

–
–
39
373

412

21
–
17
–

38

(438)

12

38

38

1  Deferred tax assets and liabilities are set-off where they relate to income tax levied by the same taxation authority on either the same taxable entity or different taxable entities within the same 

taxable group.

2  Represents additional potential foreign tax costs should all retained earnings in offshore branches and subsidiaries be repatriated.

23: Payables and Other Liabilities

Creditors
Accrued interest and unearned discounts
Defined benefits plan obligations
Accrued expenses
Securities sold short
Liability for acceptances
Other liabilities

Total payables and other liabilities

Consolidated

The Company

2014
$m

1,335
2,096
39
1,394
3,870
1,151
1,099

10,984

2013
$m

1,182
2,135
91
1,517
2,530
812
792

9,059

2014
$m

477
1,592
15
1,022
3,556
717
303

7,682

2013
$m

431
1,644
29
1,133
2,403
484
152

6,276

NOTES TO THE FINANCIAL STATEMENTS  

  119

ANZ ANNUAL REPORT 201424: Provisions

Employee entitlements1
Restructuring costs and surplus leased space2
Non-lending losses, frauds and forgeries
Other

Total provisions

Restructuring costs and surplus leased space2
Carrying amount at beginning of the year
Provisions made during the year
Payments made during the year
Transfer/release of provision

Carrying amount at the end of the year

Non-lending losses, frauds and forgeries
Carrying amount at beginning of the year
Provisions made during the year
Payments made during the year
Transfer/release of provision

Carrying amount at the end of the year

Other provisions3
Carrying amount at beginning of the year
Provisions made during the year
Payments made during the year
Transfer/release of provision

Carrying amount at the end of the year

Consolidated

The Company

2014
$m

526 
56 
134 
384 

2013
$m

533 
57 
155 
483 

1,100 

1,228 

57 
64 
(57)
(8)

56 

155 
26 
(17)
(30)

134 

483 
482 
(440)
(141)

384 

140 
49 
(116)
(16)

57 

163 
23 
(16)
(15)

155 

365 
463 
(336)
(9)

483 

2014
$m

404 
48 
104 
139 

695 

38 
57 
(42)
(5)

48 

131 
6 
(12)
(21)

104 

253 
122 
(118)
(118)

139 

2013
$m

403 
38 
131 
253 

825 

51 
45 
(41)
(17)

38 

139 
12 
(7)
(13)

131 

151 
149 
(31)
(16)

253 

1  The aggregate liability for employee entitlements largely comprises provisions for annual leave and long service leave.
2  Restructuring costs and surplus leased space provisions arise from activities related to material changes in the scope of business undertaken by the Group or the manner in which that business 
is undertaken and includes termination benefits. Costs relating to on-going activities are not provided for. Provision is made when the Group is demonstrably committed, it is probable that the 
costs will be incurred, though their timing is uncertain, and the costs can be reliably estimated.

3  Other provisions comprise various other provisions including loyalty programs, workers’ compensation, make-good provisions on leased premises and contingent liabilities recognised as part  

of a business combination.

25: Debt Issuances

ANZ utilises a variety of established and flexible funding programmes to issue medium term notes featuring either senior or subordinated debt 
status (details of subordinated debt are presented in note 26: Subordinated Debt). All risks associated with originating term funding are closely 
managed. Refer to description of ANZ risk management practices in note 31 Financial Risk Management in relation to market risks such as 
interest rate and foreign currency risks, as well as liquidity risk.

The table below presents debt issuances by currency of issue which broadly is representative of the investor base location.

Debt issuances by currency
USD
GBP
AUD
NZD
JPY
EUR
HKD
CHF
CAD
NOK
SGD
TRY
ZAR
MXN
CNH

United States dollars
Great British pounds
Australian dollars
New Zealand dollars
Japanese yen
Euro
Hong Kong dollars
Swiss francs
Canadian dollar
Norwegian krone
Singapore dollars
Turkish Lira
South African rand
Mexico Peso
Chinese yuan

Total Debt issuances

120

Consolidated

2014
$m

2013
$m

The Company

2014
$m

2013
$m

 36,549 
 3,068 
 7,796 
 4,683 
 4,786 
 15,723 
 817 
 3,882 
 984 
 609 
 254 
 358 
 147 
 255 
 185 

 80,096 

 33,094 
 2,711 
 7,329 
 2,939 
 6,681 
 10,443 
 1,285 
 3,460 
 901 
 592 
 259 
 171 
 146 
 190 
 175 

 70,376 

 31,682 
 2,576 
 7,051 
 1,647 
 4,469 
 11,662 
 802 
 1,659 
 984 
 609 
 75 
 358 
 147 
 255 
 185 

 64,161 

 28,645 
 2,277 
 6,572 
 488 
 6,356 
 7,545 
 1,201 
 1,621 
 901 
 592 
 88 
 171 
 146 
 190 
 175 

 56,968 

NOTES TO THE FINANCIAL STATEMENTS (continued)26: Subordinated Debt

Subordinated debt comprises perpetual and dated securities as follows (net of issue costs):

Additional Tier 1 capital (perpetual subordinated)
USD

US Trust Securities
ANZ Convertible Preference Shares (ANZ CPS)1
   ANZ CPS1
   ANZ CPS2
   ANZ CPS3
ANZ Capital Notes (ANZ CN)
   ANZ CN1
   ANZ CN2

AUD
AUD
AUD

AUD
AUD

Perpetual subordinated notes
300m
USD
835m
NZD

floating rate notes
fixed rate notes2

Dated subordinated notes
GBP
EUR
AUD
AUD
USD
AUD
AUD
USD

400m
750m
500m
1509m
750m
750m
750m
800m

fixed rate notes due 2018
fixed rate notes due 2019
floating rate notes due 20223
floating rate notes due 20223
fixed rate notes due 20223
floating rate notes due 20233
floating rate notes due 20243,4
fixed rate notes due 20244

Total subordinated debt

Subordinated debt by currency
AUD
NZD
USD
GBP
EUR

Australian dollars
New Zealand dollars
United States dollars
Great British pounds
Euro

Consolidated

2014
$m

2013
$m

The Company

2014
$m

2013
$m

–

 812 

–

 805 

–
 1,967 
 1,333 

 1,109 
 1,595 

 6,004 

 343 
 744 

 1,081 
 1,963 
 1,329 

 1,106 
–

 6,291 

 322 
 743 

 1,087 

 1,065 

–
 1,246 
 499 
 1,501 
 842 
 748 
 750 
 930 

 6,516 

 699 
 1,211 
 500 
 1,496 
 793 
 749 
– 
– 

 5,448 

–
 1,967 
 1,333 

 1,109 
 1,595 

 6,004 

 343 
– 

 343 

– 
 1,247 
 500 
 1,502 
 843 
 749 
 750 
 932 

 6,523 

 1,081 
 1,963 
 1,329 

 1,106 
–

 6,284 

 322 
– 

 322 

 699 
 1,214 
 500 
 1,500 
 793 
 750 
– 
– 

 5,456 

 13,607 

 12,804 

 12,870 

 12,062 

9,502
744
2,115
–
1,246

8,224
743
1,927
699
1,211

9,505
–
2,118
–
1,247

8,229
–
1,920
699
1,214

 13,607 

 12,804 

12,870

12,062

1  Fully franked preference share dividend payments made during the years ended 30 September 2014 and 30 September 2013 (which are treated as interest expense):

ANZ CPS1
ANZ CPS2
ANZ CPS3

Consolidated

The Company

2014
$m

24
79
53

2013
$m

43
86
59

2014
$m

24
79
53

2013
$m

43
86
59

2  Rate reset on 18 April 2013 to the five year swap rate +2.00% until the call date on 18 April 2018, whereupon if not called, reverts to a floating rate at the three month FRA rate +3.00% and 

is callable on any interest payment date thereafter. 

3  Callable five years prior to maturity.
4  The convertible subordinated notes convert into ANZ ordinary shares at the average market price of ANZ ordinary shares less a 1% discount subject to a maximum conversion number  

if ANZ receives a notice of non-viability from APRA.

NOTES TO THE FINANCIAL STATEMENTS  

  121

ANZ ANNUAL REPORT 201426: Subordinated Debt (continued)

Subordinated debt is subordinated in right of payment to the claims 
of depositors and other creditors of the Company and its controlled 
entities which have issued the notes or preference shares. 

As defined by APRA for capital adequacy purposes, ANZ CPS and 
ANZ Capital Notes constitute Additional Tier 1 capital and all other 
subordinated notes constitute Tier 2 capital.

The ANZ Capital Notes are Basel 3 compliant instruments. APRA has 
granted ANZ transitional Basel 3 capital treatment for ANZ CPS2 and 
ANZ CPS3 until their first conversion date.

The convertible subordinated notes are Basel 3 compliant instruments. 
APRA has granted transitional Basel 3 capital treatment for:
 } all other term subordinated notes until their first call date;
 } the USD300 million perpetual subordinated notes until the end of 

the transitional period (December 2021); and

 } the NZD835 million perpetual subordinated notes until the 

April 2018 call date.

US TRUST SECURITIES 

On 27 November 2003, the Company issued 750,000 non-cumulative 
Trust Securities (‘US Trust Securities’) at USD1,000 each raising 
USD750 million. US Trust Securities comprised an interest paying 
unsecured note and a preference share, which were stapled together 
and issued by ANZ Capital Trust II.

ANZ redeemed the US Trust Securities for cash on 16 December 2013. 

ANZ CONVERTIBLE PREFERENCE SHARES (ANZ CPS)

 } On 30 September 2008, the Company issued 10.8 million 

convertible preference shares (‘ANZ CPS1’) at $100 each, raising 
$1,081 million before issue costs. $627 million ANZ CPS1 
were reinvested into ANZ Capital Notes 2 and cancelled on 
31 March 2014 and the remaining $454 million ANZ CPS1 were 
bought back by ANZ for cash and cancelled on 16 June 2014.

 } On 17 December 2009, the Company issued 19.7 million 

convertible preference shares (‘ANZ CPS2’) at $100 each, raising 
$1,969 million before issue costs.

 } On 28 September 2011, the Company issued 13.4 million 

convertible preference shares (‘ANZ CPS3’) at $100 each raising 
$1,340 million before issue costs. 

ANZ CPS are fully paid, mandatorily convertible preference shares. 
ANZ CPS are listed on the Australian Stock Exchange. 

Dividends on ANZ CPS are non-cumulative and are payable quarterly 
in arrears in December, March, June and September (ANZ CPS2) and 
semi-annually in arrears in March and September (ANZ CPS3) in each 
year and will be franked in line with the franking applied to ANZ 
ordinary shares. The dividends will be based on a floating rate equal 
to the aggregate of the 90 day bank bill rate plus a 310 basis point 
margin (ANZ CPS2) and the 180 day bank bill rate plus 310 basis point 
margin (ANZ CPS3), multiplied by one minus the Australian Company 
tax rate. Should the dividend not be fully franked, the terms of the 
securities provide for a cash gross-up for the amount of the franking 
benefit not provided. Dividends are subject to the absolute discretion 
of the Board of Directors of the Company and certain payment 
tests (including APRA requirements and distributable profits being 
available). If dividends are not paid on ANZ CPS, the Group may not 
pay dividends or distributions, or return capital, on ANZ ordinary 
shares or (ANZ CPS2 only) any other share capital or security ranking 
equal or junior to the ANZ CPS for a specified period (subject to 
certain exceptions).

122

On 15 December 2016 (ANZ CPS2) or 1 September 2019 (ANZ 
CPS3) (each a ‘conversion date’), or an earlier date under certain 
circumstances, the relevant ANZ CPS will mandatorily convert into 
a variable number of ANZ ordinary shares based on the average 
market price of ANZ ordinary shares less a 1.0% discount, subject to a 
maximum conversion number. 

The mandatory conversion to ANZ ordinary shares is however 
deferred for a specified period if the conversion tests are not met.

In respect of ANZ CPS3 only, if a common equity capital trigger event 
occurs the ANZ CPS3 will immediately convert into ANZ ordinary 
shares, subject to a maximum conversion number. A common equity 
capital trigger event occurs if ANZ’s Common Equity Tier 1 capital 
ratio is equal to or less than 5.125%.

In respect of ANZ CPS3 only, on 1 September 2017 and each 
subsequent semi annual Dividend Payment Date, subject to receiving 
APRA’s prior approval and satisfying certain conditions, the Company 
has the right to redeem or convert into ANZ ordinary shares all or 
some ANZ CPS3 at its discretion on similar terms as mandatory 
conversion on a conversion date.

The ANZ CPS rank equally with each other, the ANZ Capital Notes and 
the preference shares issued in connection with the Euro Trust Securities. 
Except in limited circumstances, holders of ANZ CPS do not have any 
right to vote in general meetings of the Company. 

ANZ CAPITAL NOTES

 } On 7 August 2013, the Company issued 11.2 million convertible 
notes (‘ANZ CN1’) at $100 each, raising $1,120 million before 
issue costs.

 } On 31 March 2014, the Company issued 16.1 million convertible 
notes (‘ANZ CN2’) at $100 each, raising $1,610 million before 
issue costs.

The ANZ Capital Notes are fully paid mandatorily convertible 
subordinated perpetual notes. The notes are listed on the Australian 
Stock Exchange.

Distributions on the notes are non-cumulative and payable 
semi-annual in arrears in March and September in each year and 
will be franked in line with the franking applied to ANZ ordinary 
shares. The distributions will be based on a floating rate equal to the 
aggregate of the 180 day bank bill rate plus a 340 basis point margin 
(ANZ CN1) and 325 basis point margin (ANZ CN2), multiplied by one 
minus the Australian company tax rate. Should the distribution not 
be fully-franked, the terms of the notes provide for a cash gross-up 
for the amount of the franking benefit not provided. Distributions are 
subject to ANZ’s absolute discretion and certain payment conditions 
being satisfied (including APRA requirements). If distributions are not 
paid on the notes, ANZ may not pay dividends or distributions, or 
return capital, on ANZ ordinary shares for a specified period (subject 
to certain exceptions).

On 1 September 2023 (ANZ CN1) or 24 March 2024 (ANZ CN2) (each 
conversion date), or an earlier date under certain circumstances, the 
relevant notes will mandatorily convert into a variable number of 
ANZ ordinary shares based on the average market price of ordinary 
shares less a 1% discount, subject to a maximum conversion number. 
The mandatory conversion to ANZ ordinary shares is however 
deferred for a specified period if the conversion tests are not met.

NOTES TO THE FINANCIAL STATEMENTS (continued)26: Subordinated Debt (continued)

If a common equity capital trigger event or a non-viability trigger 
event occurs the notes will immediately convert into ANZ ordinary 
shares, subject to a maximum conversion number. A common equity 
capital trigger event occurs if ANZ’s Common Equity Tier 1 capital 
ratio is equal to or less than 5.125%. A non-viability trigger event 
occurs if APRA notifies the Company that, without the conversion or 
write-off of certain securities or a public sector injection of capital 
(or equivalent support), it considers that the Company would 
become non-viable.

On 1 September 2021 (ANZ CN1) or 24 March 2022 (ANZ CN2), 
subject to receiving APRA’s prior approval and satisfying certain 
conditions, the Company has the right to redeem or convert into ANZ 
ordinary shares all or some of the notes at its discretion on similar 
terms as mandatory conversion on a conversion date.

The notes rank equally with each of the ANZ CPS and the preference 
shares issued in connection with the Euro Trust Securities. Holders 
of the notes do not have any right to vote in general meetings of 
the Company.

CONVERTIBLE SUBORDINATED NOTES

 } On 19 March 2014, ANZ issued subordinated notes with a 

minimum denomination of US$200,000 and any integral multiple 
of US$1,000 above that raising US$800 million before issue costs. 
Interest is cumulative and payable semi-annually in arrears in 
March and September in each year and is based on a fixed rate of 
4.5% per annum.

 } On 25 June 2014, ANZ issued 750,000 subordinated notes at $1,000 
each raising $750 million before issue costs. Interest is cumulative 
and payable quarterly in arrears in March, June, September and 
December in each year and is based on a floating rate equal to the 
aggregate of the 90 day bank bill rate plus a 193 basis point margin.

If APRA notifies the Company that, without the conversion or write-
off of certain securities or a public sector injection of capital (or 
equivalent support), it considers that the Company would become 
non-viable, the notes will immediately convert into ANZ ordinary 
shares based on the average market price of ANZ ordinary shares less 
a 1% discount, subject to a maximum conversion number.

27: Share Capital

Numbers of issued shares

Ordinary shares each fully paid
Preference shares each fully paid

Total number of issued shares

ORDINARY SHARES

                The Company

2014

2013

2,756,627,771
500,000

2,757,127,771

2,743,655,310
500,000

2,744,155,310

Ordinary shares have no par value and entitle holders to receive dividends payable to ordinary shareholders and to participate in the proceeds 
available to ordinary shareholders on winding up of the Company in proportion to the number of fully paid ordinary shares held.

On a show of hands every holder of fully paid ordinary shares present at a meeting in person or by proxy is entitled to one vote, and upon a poll 
one vote for each share held.

Numbers of issued shares

Balance at start of the year
Bonus option plan1
Dividend reinvestment plan1
Group employee share acquisition scheme2,4
Group share option scheme2
Group share buyback3

Balance at end of year

Ordinary share capital
Balance at start of the year
Dividend reinvestment plan1
Group employee share acquisition scheme2,4
ANZ Wealth Australia Treasury shares5
Group share option scheme2
Group share buyback3

Balance at end of year

                The Company

2014

2,743,655,310
2,479,917
26,209,958
–
171,742
(15,889,156)

2,756,627,771

2013

2,717,356,961
2,719,008
32,625,833
4,850,856
1,354,856
(15,252,204)

2,743,655,310

Consolidated

2014
$m

2013
$m

The Company

2014
$m

2013
$m

23,641
851
11
24
4
(500)

24,031

23,070
843
116
7
30
(425)

23,641

23,914
851
11
–
4
(500)

24,280

23,350
843
116
–
30
(425)

23,914

1  Refer to note 7 for details of plan.
2  Refer to note 45 for details of plan.
3  The Company issued 16.2 million ordinary shares under the Dividend Reinvestment Plan and Bonus Option Plan for the 2013 final dividend. Following the announcement of the 2013 final 

4 

dividend the Company repurchased $500 million of ordinary shares via an on-market share buy-back resulting in 15.9 million ordinary shares being cancelled.
Includes on-market purchase of shares for settlement of amounts due under share-based compensation plans. In addition, nil shares were issued during the year ended 30 September 2014 
to the Group’s Employee Share Trust for settlement of amounts due under share-based compensation plans (2013: 4,850,856). As at 30 September 2014, there were 13,754,867 Treasury Shares 
outstanding (2013: 15,821,529).

5  ANZ Wealth Australia Limited (AWA) Treasury Shares include shares held in statutory funds as assets backing policyholder liabilities. AWA Treasury Shares outstanding as at 30 September 2014 

were 11,761,993 (2013: 12,573,976).

NOTES TO THE FINANCIAL STATEMENTS  

  123

ANZ ANNUAL REPORT 201427: Share Capital (continued)

PREFERENCE SHARES

Euro Trust Securities
On 13 December 2004, the Company issued 500,000 Euro Floating 
Rate Non-cumulative Trust Securities (‘Euro Trust Securities’) at 
€1,000 each, raising $871 million net of issue costs. Euro Trust 
Securities comprise an interest paying unsecured note and a 
€1,000 preference share, which are stapled together and issued  
as a Euro Trust Security by ANZ Capital Trust III (the Trust).

On, or at any time after, 15 December 2014, subject to satisfying 
certain conditions, the Company has the right to buy-back 
the securities.

Dividends are not payable on the preference shares while they are 
stapled to the note, except for the period after 15 December 2014 
when the preference share (if not bought back) will pay 100 basis 
points in addition to the distributions on the note. Distributions on 
Euro Trust Securities are non-cumulative and are payable quarterly 
in arrears. The distributions are based upon a floating rate equal 
to the three month EURIBOR rate plus a 66 basis point margin up 
until 15 December 2014, after which date (if not bought back) the 
distribution rate is the three month EURIBOR rate plus a 166 basis 
point margin. At each payment date the three month EURIBOR rate 
is reset for the next quarter. 

Distributions are subject to certain payment tests (i.e. APRA 
requirements and distributable profits being available). Distributions 
are expected to be payable on 15 March, 15 June, 15 September and 
15 December of each year. If distributions are not paid on Euro Trust 
Securities, the Group may not pay dividends or distributions, or return 
capital on ANZ ordinary shares or any other share capital or security 
ranking equal or junior to the preference share component (subject 
to certain exceptions).

At any time at ANZ’s discretion or upon the occurrence of certain 
other ‘conversion events’, the notes that are represented by the 
relevant Euro Trust Securities will be automatically assigned to 
a branch of the Company and the preference shares that are 
represented by the relevant Euro Trust Securities will be distributed to 
investors in redemption of such Euro Trust Securities. The distributed 
preference shares will immediately become dividend paying and 
holders will receive non-cumulative dividends equivalent to the 
scheduled payments in respect of the Euro Trust Securities. 

The preference share forming part of the Euro Trust Securities confers 
protective voting rights that allow the holder to vote in the Company, 
in limited circumstances, such as a capital reduction, Company 
restructure involving a disposal of the whole of the Company’s 
business and undertaking, proposals affecting rights attached to the 
preference shares, and similar. 

On winding up of the Company, the rights of Euro Trust Security 
holders will be determined by the preference share component 
of the Euro Trust Security. These preference shares rank behind all 
depositors and creditors, but ahead of ordinary shareholders.

The preference shares forming each part of each Euro Trust Security 
rank equally with each of the ANZ CPS and the ANZ Capital Notes.

Euro Trust Securities currently qualify as Additional Tier 1 Capital as 
defined by APRA for capital adequacy purposes. APRA has granted 
ANZ Transitional Basel 3 Capital treatment for the Euro Trust Securities 
until their first call date on 15 December 2014.

Consolidated

The Company

2014
$m

871

2013
$m

871

2014
$m

871

2013
$m

871

Consolidated

2014
$m

46
31

77

2013
$m

43
19

62

Preference share balance at start of year
– Euro Trust Securities

NON-CONTROLLING INTERESTS

Share capital
Retained earnings

Total non-controlling interests

124

NOTES TO THE FINANCIAL STATEMENTS (continued)28: Reserves and Retained Earnings

a) Foreign currency translation reserve
Balance at beginning of the year
Transfer to the income statement
Currency translation adjustments net of hedges

Total foreign currency translation reserve

b) Share option reserve1
Balance at beginning of the year
Share-based payments/(exercises)
Transfer of options/rights lapsed to retained earnings2

Total share option reserve

c) Available-for-sale revaluation reserve
Balance at beginning of the year
Gain/(loss) recognised
Transferred to income statement

Total available-for-sale revaluation reserve

d) Cash flow hedge reserve
Balance at beginning of the year
Gains/(loss) recognised
Transferred to income statement

Total hedging reserve

e) Transactions with non-controlling interests reserve
Balance at beginning of the year
Transactions with non-controlling interests3

Total transactions with non-controlling interests reserve

Total reserves

Consolidated

2014
$m

2013
$m

(1,125)
37
483

(605)

(2,831)
–
1,706

(1,125)

55
13
(8)

60

121
69
(30)

160

75
117
(23)

169

(33)
10

(23)

(239)

54
3
(2)

55

94
(6)
33

121

208
(133)
–

75

(23)
(10)

(33)

(907)

The Company

2014
$m

(616)
–
94

(522)

55
13
(8)

60

37
62
(26)

73

51
117
6

174

–
–

–

2013
$m

(850)
–
234

(616)

54
3
(2)

55

21
14
2

37

89
(55)
17

51

–
–

–

(215)

(473)

1  Further information about share-based payments to employees is disclosed in note 45.
2  The transfer of balances from the share option reserve to retained earnings represents items of a distributable nature.
3  The premium in excess of the book value paid by an associate to acquire an additional interest in its controlled entity from the non-controlling shareholder recognised in 2013 was released in 

2014 as the associate no longer controls that entity. 

Retained earnings
Balance at beginning of the year
Profit attributable to shareholders of the Company
Transfer of options/rights lapsed from share option reserve1,2
Remeasurement gain/(loss) on defined benefit plans after tax
Fair value gain/loss attributable to changes in own credit risk of financial liabilities  
   designated at fair value
Dividend income on Treasury shares
Ordinary share dividends paid
Preference share dividends paid

Retained earnings at end of year

Total reserves and retained earnings

1  Further information about share-based payments to employees is disclosed in note 45.
2  The transfer of balances from the share option reserve to retained earnings represents items of a distributable nature.

Consolidated

2014
$m

2013
$m

The Company

2014
$m

2013
$m

21,936
7,271
8
32

(25)
22
(4,694)
(6)

24,544

24,305

19,711
6,310
2
25

(44)
20
(4,082)
(6)

21,936

21,029

14,753
6,272
8
6

(25)
–
(4,694)
–

16,320

16,105

13,508
5,387
2
(18)

(44)
–
(4,082)
–

14,753

14,280

NOTES TO THE FINANCIAL STATEMENTS  

  125

ANZ ANNUAL REPORT 201429: Capital Management

ANZ pursues an active approach to capital management, which 
is designed to protect the interests of depositors, creditors and 
shareholders. This involves the on-going review and Board approval 
of the level and composition of ANZ’s capital base, assessed against 
the following key policy objectives: 
 } regulatory compliance such that capital levels exceed APRA’s, ANZ’s 
primary prudential supervisor, minimum Prudential Capital Ratios 
(PCRs) both at Level 1 (the Company and specified subsidiaries) and 
Level 2 (ANZ consolidated under Australian prudential standards), 
along with US Federal Reserve’s minimum Level 2 requirements 
under ANZ’s Foreign Holding Company Licence in the United States 
of America;

 } capital levels are aligned with the risks in the business and to meet 
strategic and business development plans through ensuring that 
available capital exceeds the level of Economic Capital required to 
support the Ratings Agency ‘default frequency’ confidence level for 
a ‘AA’ credit rating category bank. Economic Capital is an internal 
estimate of capital levels required to support risk and unexpected 
losses above a desired target solvency level;

 } capital levels are commensurate with ANZ maintaining its preferred 

‘AA’ credit rating category for senior long-term unsecured debt 
given its risk appetite outlined in its strategic plan; and

 } an appropriate balance between maximising shareholder returns 

and prudent capital management principles.

ANZ achieves these objectives through an Internal Capital Adequacy 
Assessment Process (ICAAP) whereby ANZ conducts detailed strategic 
and capital planning over a medium term time horizon.

Annually, ANZ conducts a detailed strategic planning process over 
a three year time horizon, the outcomes of which are embodied in 
the Strategic Plan. This process involves forecasting key economic 
variables which Divisions use to determine key financial data for their 
existing business. New strategic initiatives to be undertaken over 
the planning period and their financial impact are then determined. 
These processes are used for the following: 
 } review capital ratios, targets, and levels of different classes of 

capital against ANZ’s risk profile and risk appetite outlined in the 
Strategic Plan. ANZ’s capital targets reflect the key policy objectives 
above, and the desire to ensure that under specific stressed 
economic scenarios that capital levels are sufficient to remain 
above both Economic Capital and Prudential Capital Ratio (PCR) 
requirements; 

 } stress tests are performed under different economic conditions 

to ensure a comprehensive review of ANZ’s capital position both 
before and after mitigating actions. The stress tests determine the 
level of additional capital (i.e. the ‘stress capital buffer’) needed 
to absorb losses that may be experienced during an economic 
downturn; and 

 } stress testing is integral to strengthening the predictive approach 
to risk management and is a key component in managing risks, 
asset writing strategies and business strategies. It creates greater 
understanding of the impacts on financial performance through 
modelling relationships and sensitivities between geographic, 
industry and Divisional exposures under a range of macro 
economic scenarios. ANZ has a dedicated stress testing team within 
Risk Management that models and reports to management and the 
Board’s Risk Committee on a range of scenarios and stress tests.

126

Results are subsequently used to: 
 } recalibrate ANZ’s management targets for minimum and operating 
ranges for its respective classes of capital such that ANZ will have 
sufficient capital to remain above both Economic Capital and 
regulatory requirements; and

 } identify the level of organic capital generation and hence 

determine current and future capital issuance requirements for 
Level 1 and Level 2. 

From these processes, a Capital Plan is developed and approved by 
the Board which identifies the capital issuance requirements, capital 
securities maturity profile, and options around capital products, 
timing and markets to execute the Capital Plan under differing 
market and economic conditions. 

The Capital Plan is maintained and updated through a monthly 
review of forecast financial performance, economic conditions and 
development of business initiatives and strategies. The Board and 
senior management are provided with monthly updates of ANZ’s 
capital position. Any actions required to ensure ongoing prudent 
capital management are submitted to the Board for approval. 

REGULATORY ENVIRONMENT

ANZ’s regulatory capital calculation is governed by APRA’s Prudential 
Standards which adopt a risk-based capital assessment framework 
based on the Basel 3 capital measurement standards. This risk-based 
approach requires eligible capital to be divided by total risk weighted 
assets (RWAs), with the resultant ratio being used as a measure of an 
ADI’s capital adequacy. APRA determines PCRs for Common Equity 
Tier 1 (CET1), Tier 1 and Total Capital, with capital as the numerator 
and RWAs as the denominator.

To ensure that ADIs are adequately capitalised on both a stand-alone 
and group basis, APRA adopts a tiered approach to the measurement 
of an ADI’s capital adequacy by assessing the ADIs financial strength 
at three levels:
 } Level 1 – the ADI on a stand-alone basis (i.e. the Company and 
approved subsidiaries which are consolidated to form the ADI’s 
Extended Licensed Entity);

 } Level 2 – the consolidated banking group (i.e. the consolidated 
financial group less certain subsidiaries and associates excluded 
under the prudential standards); and

 } Level 3 – the conglomerate group at the widest level.

ANZ is a Level 1 and Level 2 reporter, and measures capital adequacy 
monthly on a Level 1 and Level 2 basis, and is not yet required to 
report on a Level 3 basis.

Regulatory capital is divided into Tier 1, carrying the highest capital 
elements, and Tier 2, which has lower capital elements, but still adds 
to the overall strength of the ADI.

Tier 1 capital is comprised of Common Equity Tier 1 capital less 
deductions and Additional Tier 1 capital instruments. Common Equity 
Tier 1 capital comprises shareholders’ equity adjusted for items which 
APRA does not allow as regulatory capital or classifies as lower forms 
of regulatory capital. Common Equity Tier 1 capital includes the 
following significant adjustments:
 } Additional Tier 1 capital instruments included within shareholders’ 

equity are excluded;

 } Reserves, excluding the hedging reserve and reserves of 

insurance and funds management subsidiaries, are excluded for 
Level 2 purposes;

NOTES TO THE FINANCIAL STATEMENTS (continued)29: Capital Management (continued)
 } Retained earnings excludes retained earnings of insurance and 

funds management subsidiaries excluded for Level 2 purposes, but 
includes capitalised deferred fees forming part of loan yields that 
meet the criteria set out in the prudential standard; 

 } Inclusion of qualifying treasury shares; and 
 } Current year net of tax earnings less profits of insurance and funds 

management subsidiaries excluded for Level 2 purposes.

Additional Tier 1 capital instruments are high quality components 
of capital that provide a permanent and unrestricted commitment 
of funds, are available to absorb losses, are subordinated to the claims 
of depositors and senior creditors in the event of the winding up of 
the issuer and provide for fully discretionary capital distributions.

Deductions from the capital base comprise mainly deductions to 
the Common Equity Tier 1 component. These deductions are largely 
intangible assets, investments in insurance and funds management 
entities and associates, capitalised expenses (including loan and 
origination fees) and the amount of regulatory expected losses (EL) 
in excess of eligible provisions.

Tier 2 capital mainly comprises perpetual subordinated debt 
instruments and dated subordinated debt instruments which have 
a minimum term of five years at issue date.

Total Capital is the sum of Tier 1 capital and Tier 2 capital.

In addition to the prudential capital oversight that APRA conducts 
over the Company and the Group, the Company’s branch operations 
and major banking subsidiary operations are overseen by local 
regulators such as the Reserve Bank of New Zealand, the US Federal 
Reserve, the UK Prudential Regulation Authority, the Monetary 
Authority of Singapore, the Hong Kong Monetary Authority and the 
China Banking Regulatory Commission who may impose minimum 
capitalisation rates on those operations.

Throughout the financial year, the Company and the Group maintained 
compliance with the minimum Common Equity Tier 1, Tier 1 and Total 
Capital ratios set by APRA and the US Federal Reserve (as applicable) 
as well as applicable capitalisation rates set by regulators in countries 
where the Company operates branches and subsidiaries.

REGULATORY DEVELOPMENTS

Financial System Inquiry (FSI)
The Federal Government announced on 20 November 2013 the 
appointment of Mr David Murray AO as head of an inquiry into Australia’s 
financial system. On 20 December 2013, the Government announced the 
terms of reference for the Inquiry saying that “The Inquiry is charged with 
examining how the financial system could be positioned to best meet 
Australia’s evolving needs and support Australia’s economic growth”.

ANZ made an initial submission to the Inquiry on 31 March 2014. 
The Inquiry then released its Interim Report on 15 July 2014 and 
invited interested parties to make further submissions relating to 
the issues raised in the report. ANZ has been actively engaged in 
contributing to the Inquiry’s deliberations and provided a second 
submission on 26 August 2014. The Inquiry is expected to make its 
final report to the Government in November 2014.

Leverage Ratio
In September 2014, APRA released a consultation package for 
discussion on the proposed implementation of the internationally 
agreed disclosure framework on leverage ratios. APRA propose 
to apply the leverage ratio requirements to Australian authorised 
deposit-taking institutions (ADIs) using an internal ratings-based (IRB) 
approach to Credit Risk Weighted Assets. Leverage ratio requirements 
are included in the Basel Committee on Banking Supervision (BCBS) 

Basel 3 capital framework as a supplement to the current risk based 
capital requirements and is intended to restrict the build-up of 
excessive leverage in the banking system. 

In the draft requirements, APRA has maintained the BCBS calculation 
of the leverage ratio of Tier 1 Capital expressed as a percentage 
of Exposure Measure. However, APRA has not committed to 
implementing a minimum leverage ratio requirement at this 
stage, pending BCBS’s intention to further analyse and calibrate 
the requirements before introducing the leverage ratio as a Pillar 1 
requirement in 2018. The current BCBS minimum requirement is 3%.

Public disclosures for Australian IRB ADIs will be included in the first 
financial report after 1 January 2015, with subsequent disclosures 
published on a quarterly basis. Explanation of key drivers of material 
changes in the ADIs leverage ratios between the previous and current 
reporting periods are also required.

APRA will consider submissions to the above proposed requirements 
(submissions to APRA closed on 31 October 2014) before finalising 
the standards for implementation from 1 January 2015.

Domestic Systemically Important Bank (D-SIB) Framework
APRA has released details of its D-SIB framework for implementation 
in Australia and has classified ANZ and three other major Australian 
banks as domestic systemically important banks. As a result the 
Capital Conservation Buffer (CCB) applied to the four major Australian 
banks will increase by 100 basis points from 1 January 2016, further 
strengthening the capital position of Australia D-SIBs. ANZ’s current 
capital position is already in excess of APRA’s requirements including 
the D-SIB overlay. A significant portion of the 1% CET1 D-SIB 
capital build is now complete. The Group is well placed for D-SIB 
implementation in January 2016.

Composition of Level 2 ADI Group
APRA provided further clarification to the definition of the Level 2 
ADI group, where subsidiary intermediate holding companies are 
now considered part of the Level 2 Group.

The above clarification results in the phasing out, over time, of 
capital benefits arising from the debt issued by ANZ Wealth Australia 
Limited (ANZWA). As at 30 September 2014, ANZWA has $805 million 
of debt outstanding which is equivalent to approximately 22 bps 
of CET1. APRA has approved transitional arrangements, in line with 
existing maturity profile of the debt in June 2015 ($405 million) and 
March 2016 ($400 million). As a result, there is no immediate impact 
on ANZ’s capital position and the Group is well placed to mitigate 
future transitional impacts through organic capital generation.

Level 3 Conglomerates (Level 3)
In August 2014, APRA announced its planned framework for the 
supervision of Conglomerates Group (Level 3) which includes 
updated Level 3 capital adequacy standards. These standards will 
regulate a bancassurance group such as ANZ as a single economic 
entity with minimum capital requirements and additional monitoring 
of risk exposure levels.

APRA has deferred a decision on the implementation date as well as 
the final form of the Level 3 framework until the recommendations of 
the FSI and the Government’s response to them have been announced 
and considered by APRA. APRA has committed to a minimum transition 
period of 12 months for affected institutions to comply with the new 
requirements once an implementation date is established.

Based upon current draft of the Level 3 standards covering capital 
adequacy, group governance, risk management and risk exposures, 
ANZ is not expecting any material impact on its operations.

NOTES TO THE FINANCIAL STATEMENTS  

  127

ANZ ANNUAL REPORT 201429: Capital Management (continued)

CAPITAL ADEQUACY

The table below provides the composition of capital used for regulatory purposes and capital adequacy ratios.

2014
$m

2013
$m

49,284
(1,211)

48,073
(16,297)

31,776
6,825

38,601

7,138

45,739

8.8%
10.7%
2.0%

12.7%

45,603
(932)

44,671
(15,892)

28,779
6,401

35,180

6,190

41,370

8.5%
10.4%
1.8%

12.2%

361,529

339,265 

Fund managers in Australia are subject to ‘Responsible Entity’ 
regulation by the Australian Securities and Investment Commission 
(ASIC). The regulatory capital requirements vary depending on 
the type of Australian Financial Services Licence or Authorised 
Representatives’ Licence held. 

APRA supervises approved trustees of superannuation funds and it 
introduced new financial requirements which became effective from 
1 July 2013.

ANZ’s insurance and funds management companies held assets in 
excess of regulatory capital requirements at 30 September 2014.

Qualifying capital

Tier 1
Shareholders' equity and non-controlling interests
Prudential adjustments to shareholders equity

Gross Common Equity Tier 1 Capital
Deductions

Common Equity Tier 1 Capital
Additional Tier 1 capital

Tier 1 capital

Tier 2 capital

Total qualifying capital

Capital adequacy ratios
Common Equity Tier 1
Tier 1
Tier 2

Total

Risk Weighted Assets

REGULATORY ENVIRONMENT – INSURANCE AND FUNDS 
MANAGEMENT BUSINESS

Under APRA’s Prudential Standards, life insurance and funds 
management activities are de-consolidated for the purposes of 
calculating capital adequacy and excluded from the risk based 
capital adequacy framework for the ANZ Level 2 Group. Under 
APRA’s Basel 3 framework, investment in these controlled entities 
is deducted from CET 1 capital (previously, under Basel 2, only the 
intangible component of the investment in these controlled entities 
was deducted from Tier 1 capital with the balance of the investment 
deducted 50% from Tier 1 and 50% from Tier 2 capital). Additionally 
any profits from these activities included in ANZ’s results are excluded 
from the determination of CET 1 capital to the extent they have not 
been remitted to the Level 2 Group.

ANZ’s insurance companies in Australia are regulated by APRA 
on a stand-alone basis. Prudential Standards issued under the 
Life Insurance Act 1995 and Insurance Act 1973 determine the 
minimum capital requirements these companies are required to 
meet. Life insurance companies in New Zealand are required to meet 
minimum capital requirements as determined by the Insurance 
(Prudential Supervision) Act 2010.

128

NOTES TO THE FINANCIAL STATEMENTS (continued)30: Assets Charged as Security for Liabilities and Collateral Accepted as Security for Assets 

ASSETS CHARGED AS SECURITY FOR LIABILITIES1

The following assets are pledged as collateral:
 } Mandatory reserve deposits with local central banks in accordance with statutory requirements. These deposits are not available to finance 

the Group’s day to day operations.

 } Securities provided as collateral for repurchase transactions. These transactions are governed by standard industry agreements.
 } Debenture undertakings covering the assets of Esanda Finance Corporation Limited (Esanda), and its subsidiaries, and UDC Finance Limited 
(UDC). The debenture stock of Esanda, and its subsidiaries, and UDC is secured by a trust deed and collateral debentures, giving floating 
charges over the undertakings and all the tangible assets of the entity, other than land and buildings (of Esanda only). All controlled entities 
of Esanda and UDC have guaranteed the payment of principal, interest and other monies in relation to all debenture stock and unsecured 
notes issued by Esanda and UDC respectively. The only loans pledged as collateral are those in Esanda, UDC and their subsidiaries.
 } Specified residential mortgages provided as security for notes and bonds issued to investors as part of ANZ’s covered bond programs.
 } Collateral provided to central banks.
 } Collateral provided to clearing houses.

The carrying amounts of assets pledged as security are as follows:

Regulatory deposits
Securities sold under arrangements to repurchase
Assets pledged as collateral under debenture undertakings
Covered bonds2
Other

COLLATERAL ACCEPTED AS SECURITY FOR ASSETS1

Consolidated

The Company

Carrying Amount

Related Liability

Carrying Amount

Related Liability

2014
$m

1,565
8,736
2,141
27,241
219

2013
$m

2,106 
1,547 
2,179 
21,770 
277 

2014
$m

n/a
8,641
1,400
20,561
208

2013
$m

n/a
1,540 
1,347 
17,639 
145 

2014
$m

434
8,568
–
20,738
170

2013
$m

990 
1,347 
– 
16,558 
258 

2014
$m

n/a
8,473
–
20,738
170

2013
$m

n/a
1,341 
– 
16,558 
132 

ANZ has received collateral in relation to reverse repurchase agreements. These transactions are governed by standard industry agreements.

The fair value of collateral received and sold or repledged is as follows:

Collateral received on standard reverse repurchase agreements
Fair value of assets which can be sold
Fair value of assets sold or repledged

Consolidated

The Company

2014
$m

2013
$m

2014
$m

2013
$m

14,354
4,201

10,164 
3,073 

13,878
4,090

9,974 
3,073 

1  Excludes the amounts disclosed as collateral paid and received in the balance sheet that relate to derivative liabilities and derivative assets respectively. The terms and conditions of the collateral 

agreements are included in the standard Credit Support Annex that forms part of the International Swaps and Derivatives Association Master Agreement.

2  The consolidated related liability represents covered bonds issued to external investors and the related liability for the Company represents the liability to the covered bond structured entities.

NOTES TO THE FINANCIAL STATEMENTS  

  129

ANZ ANNUAL REPORT 2014The Group has two main approaches to assessing credit risk arising 
from transactions: 
 } the larger and more complex credit transactions are assessed on a 
judgemental credit basis. Rating models provide a consistent and 
structured assessment, with judgement required around the use 
of out-of-model factors. Credit approval for judgemental lending is 
typically on a dual approval basis, jointly by the business writer in 
the business unit and an independent credit officer; and 

 } programmed credit assessment typically covers retail and some 

small business lending, and refers to the automated assessment of 
credit applications using a combination of scoring (application and 
behavioural), policy rules and external credit reporting information. 
Where an application does not meet the automated assessment 
criteria it will be referred out for manual assessment, with assessors 
considering the decision tool recommendation.

Central and divisional credit risk teams perform key roles in portfolio 
management such as the development and validation of credit risk 
measurement systems, loan asset quality reporting, stress testing, 
and the development of credit policies and requirements. Credit 
policies and requirements cover all aspects of the credit life cycle 
such as transaction structuring, risk grading, initial approval, ongoing 
management and problem debt management, as well as specialist 
policy topics. 

The Group’s credit grading system is fundamental to the 
management of credit risk, seeking to measure the probability of 
default (PD), the exposure at default (EAD) and the loss in the event 
of default (LGD) for all transactions.

From an operational perspective, the Group’s credit grading system 
has two separate and distinct dimensions that: 
 } measure the PD, which is expressed by a 27-grade Customer Credit 
Rating (CCR), reflecting the ability to service and repay debt. Within 
the programmed credit assessment sphere, the CCR is typically 
expressed as a score which maps back to the PD; and

 } measure the LGD, which is expressed by a Security Indicator 

(SI) ranging from A to G. The SI is calculated by reference to the 
percentage of the loan covered by security which can be realised in 
the event of default. The security-related SIs are supplemented with 
a range of other SIs to cover situations where ANZ’s LGD research 
indicates certain transaction characteristics have different recovery 
outcomes. Within the programmed credit assessment sphere, 
exposures are grouped into large homogenous pools – and the 
LGD is assigned at the pool level. 

The development and regular validation of rating models is 
undertaken by specialist central risk teams. The outputs from these 
models drive many day-to-day credit decisions, such as origination, 
pricing, approval levels, regulatory capital adequacy, economic 
capital allocation and provisioning. The risk grading process includes 
monitoring of model-generated results to ensure appropriate 
judgement is exercised (such as overrides to take into account any 
out-of-model factors).

31: Financial Risk Management

STRATEGY IN USING FINANCIAL INSTRUMENTS

Financial instruments are fundamental to the Group’s business, 
constituting the core element of its operations. Accordingly, the risks 
associated with financial instruments are a significant component 
of the risks faced by the Group. Financial instruments create, modify 
or reduce the credit, market (including traded and non-traded 
interest rate and foreign currency related risks) and liquidity risks of 
the Group’s balance sheet. These risks, and the Group’s objectives, 
policies and processes for managing and measuring such risks are 
outlined below.

Credit Risk
Credit risk is the risk of financial loss resulting from the failure of 
ANZ’s customers and counterparties to honour or perform fully the 
terms of a loan or contract. The Group assumes credit risk in a wide 
range of lending and other activities in diverse markets and in many 
jurisdictions. Credit risks arise not only from traditional lending to 
customers, but also from inter-bank, treasury, international trade and 
capital market activities around the world.

The Group has an overall objective of sound growth for appropriate 
returns. The credit risk principles of the Group have been set by the 
Board and are implemented and monitored within a tiered structure 
of delegated authority designed to oversee multiple facets of credit 
risk, including business writing strategies, credit policies/controls, 
portfolio monitoring and risk concentrations.

Credit Risk Management Overview
The credit risk management framework ensures a consistent 
approach is applied across the Group in measuring, monitoring and 
managing the credit risk appetite set by the Board.

The Board is assisted and advised by the Board Risk Committee in 
discharging its duty to oversee credit risk. The Board Risk Committee 
sets the credit risk appetite and credit strategies, as well as approving 
credit transactions beyond the discretion of executive management.

Responsibility for the oversight and control of the credit risk 
framework (including the risk appetite) resides with the Credit and 
Market Risk Committee (CMRC), which is an executive management 
committee comprising senior risk, business and Group executives, 
chaired by the Chief Risk Officer (CRO).

Central to the Group’s management of credit risk is the existence of 
an independent credit risk management function that is staffed by 
risk specialists. Independence is achieved by having all credit risk staff 
ultimately report to the CRO, including where they are embedded in 
business units. The primary responsibility for prudent and profitable 
management of credit risk and customer relationships rests with the 
business units. 

The authority to make credit decisions is delegated by the Board 
to the CEO who in turn delegates authority to the CRO. The CRO 
in turn delegates some of his credit discretion to individuals as 
part of a ‘cascade’ of authority from senior to the most junior credit 
officers. Individuals must be suitably skilled and accredited in order 
to be granted and retain a credit discretion. Credit discretions are 
reviewed on an annual basis, and may be varied based on the 
holder’s performance. 

130

NOTES TO THE FINANCIAL STATEMENTS (continued)31: Financial Risk Management (continued)

Collateral management 
Collateral is used to mitigate credit risk, as the secondary source of 
repayment in case the counterparty cannot meet its contractual 
repayment obligations. 

ANZ credit principles specify to only lend when the counterparty 
has the capacity and ability to repay, and the Group sets limits on 
the acceptable level of credit risk. Acceptance of credit risk is firstly 
based on the counterparty’s assessed capacity to meet contractual 
obligations (such as the scheduled repayment of principal 
and interest). 

In certain cases, such as where the customer risk profile is considered 
very sound or by the nature of the product (for instance, small limit 
products such as credit cards), a transaction may not be supported by 
collateral. For some products, the collateral provided is fundamental 
to its structuring so is not strictly the secondary source of repayment. 
For example, lending secured by trade receivables is typically repaid 
by the collection of those receivables.

The most common types of collateral typically taken by ANZ include:
 } charges over cash deposits;
 } security over real estate including residential, commercial, 

industrial or rural property; and

 } other security includes charges over business assets, security over 
specific plant and equipment, charges over listed shares, bonds or 
securities and guarantees and pledges.

Credit policy requirements set out the acceptable types of collateral, 
as well as a process by which additional instruments and/or asset 
types can be considered for approval. ANZ’s credit risk modelling 
approach uses historical internal loss data and other relevant external 
data to assist in determining the discount that each type of collateral 
would be expected to incur in a forced sale. This discounted value is 
used in the determination of the SI for LGD purposes. 

In the event of customer default, any loan security is usually held as 
mortgagee in possession while the Group is actively seeking to realise 
it. Therefore the Group does not usually hold any real estate or other 
assets acquired through the enforcement of security.

The Group generally uses Master Agreements with its 
counterparties for derivatives activities. Generally, International 
Swaps and Derivatives Association (ISDA) Master Agreements will be 
used. Under the ISDA Master Agreement, if a default of a counterparty 
occurs, all contracts with the counterparty are terminated. They are 
then settled on a net basis at market levels current at the time 
of default.

In addition to the terms noted above, ANZ’s preferred practice is to 
use a Credit Support Annex (CSA) to the ISDA Master Agreement. 
Under a CSA, open derivative positions with the counterparty are 
aggregated and cash collateral (or other forms of eligible collateral) is 
exchanged daily. The collateral is provided by the counterparty that is 
out of the money. Upon termination of the trade, payment is required 
only for the final daily mark-to-market movement rather than the 
mark-to-market movement since inception.

Concentrations of credit risk 
Concentrations of credit risk arise when a number of customers are 
engaged in similar business activities or activities within the same 
geographic region, or when they have similar risk characteristics 
that would cause their ability to meet contractual obligations to be 
similarly affected by changes in economic or other conditions.

The Group monitors its portfolios, to identify and assess risk 
concentrations. The Group’s strategy is to maintain well-diversified 
credit portfolios focused on achieving an acceptable risk-return 
balance. Credit risk portfolios are actively monitored and frequently 
reviewed to identify, assess and guard against unacceptable 
risk concentrations. Concentration analysis will typically include 
geography, industry, credit product and risk grade. The Group also 
applies single customer counterparty limits to protect against 
unacceptably large exposures to single name risk. These limits are 
established based on a combination of factors including the nature 
of counterparty, probability of default and collateral provided.

NOTES TO THE FINANCIAL STATEMENTS  

  131

ANZ ANNUAL REPORT 201431: Financial Risk Management (continued)

Concentrations of credit risk analysis
Composition of financial instruments that give rise to credit risk by industry:

Consolidated

Australia
Agriculture, forestry, 
   fishing and mining
Business services
Construction
Electricity, gas and  
   water supply
Entertainment, leisure 
   and tourism
Financial, investment 
   and insurance
Government and  
   official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

New Zealand
Agriculture, forestry, 
   fishing and mining
Business services
Construction
Electricity, gas and  
   water supply
Entertainment, leisure 
   and tourism
Financial, investment 
   and insurance
Government and  
   official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Cash, settlement 
balances owed 
to ANZ and 
collateral paid

Trading securities 
and AFS1

Derivatives

Loans  
and advances2

Other
financial
assets3

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

Credit related
commitments4
2013
2014
$m
$m

Total

2014
$m

2013
$m

21 
12 
 – 

 – 

 – 

1 
9 
 – 

 – 

 – 

21 
3 
3 

3 
 – 
3 

237 

160 

225 
46 
94 

692 

268 
100 
66 

13,970 
5,658 
5,688 

13,200 
5,697 
5,161 

700 

4,000 

3,294 

1 

 – 

89 

115 

8,087 

7,451 

18,927 

13,471 

19,115 

19,199 

38,387 

27,634 

14,351 

12,723 

95 
38 
38 

27 

55 

98 

84 
36 
33 

10,753 
3,679 
4,353 

8,523 
3,658 
4,092 

25,085 
9,436 
10,176 

22,079 
9,500 
9,355 

21 

2,895 

3,093 

7,851 

7,268 

47 

2,751 

2,147 

10,983 

9,760 

81 

7,521 

5,937 

98,399 

79,045 

135 
4 
 – 
 – 
2 
 – 
183 
21 

 – 
47 
 – 
 – 
3 
4 
211 
129 

25,595 
1,528 
 – 
48 
6 
70 
7 
208 

21,054 
41 
 – 
10 
111 
65 
3 
23 

241 
1,057 
 – 
433 
153 
368 
702 
258 

171 
462 

541 
7,129 

653 
6,982 
 –  231,807  215,780 
24,854 
10,586 
6,627 
5,797 
8,115 

26,234 
10,225 
7,386 
6,320 
9,426 

540 
144 
402 
439 
1,061 

4 
48 
1,569 
178 
69 
50 
42 
64 

4 
44 
1,368 
157 
67 
42 
36 
51 

298 
7,537 
44,950 
11,774 
4,645 
3,943 
4,867 
5,501 

329 
8,132 

22,211 
26,814 
15,708 
17,303 
38,496  278,326  255,644 
35,325 
38,667 
15,116 
15,100 
10,346 
11,817 
12,224 
12,121 
14,133 
15,478 

9,764 
4,205 
3,206 
5,738 
4,754 

19,305 

13,875 

46,842 

40,672 

42,745 

32,102  350,822  326,920 

2,375 

2,071  115,467  102,074  577,556  517,714 

 – 
 – 
 – 

 – 

 – 

 – 
 – 
 – 

 – 

 – 

 – 
 – 
 – 

30 

 – 

 – 
 – 
 – 

27 

 – 

15 
4 
 – 

29 
6 
 – 

16,475 
1,010 
1,085 

16,367 
844 
921 

317 

322 

22 

24 

945 

916 

865 

682 

918 

726 

1,444 

1,429 

4,925 

4,698 

5,627 

5,939 

1,167 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

1,570 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

6,111 
22 
 – 
 – 
 – 
11 
 – 
61 

5,225 
26 
 – 
 – 
 – 
3 
 – 
41 

562 
158 
 – 
11 
18 
28 
13 
49 

221 
61 
 – 
15 
36 
48 
12 
55 

1,120 
2,702 
56,993 
7,464 
1,810 
1,323 
1,233 
692 

1,113 
2,637 
53,935 
7,072 
1,620 
1,308 
1,149 
603 

2,611 

2,999 

11,160 

10,020 

6,824 

6,768 

94,633 

89,895 

88 
5 
6 

5 

5 

4 

6 
14 
304 
40 
10 
7 
7 
4 

505 

82 
4 
5 

3 

5 

5 

5 
13 
270 
35 
8 
6 
5 
3 

1,831 
383 
659 

1,590 
414 
447 

18,409 
1,402 
1,750 

18,068 
1,268 
1,373 

1,179 

1,321 

2,476 

2,355 

219 

688 

665 
1,635 
10,499 
1,354 
808 
670 
1,160 
911 

259 

1,162 

1,206 

736 

13,553 

13,533 

861 
1,437 
9,099 
990 
627 
542 
1,185 
891 

9,631 
4,531 
67,796 
8,869 
2,646 
2,039 
2,413 
1,717 

8,995 
4,174 
63,304 
8,112 
2,291 
1,907 
2,351 
1,593 

449 

22,661 

20,399  138,394  130,530 

1  Available–for–sale assets.
2  Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.
3  Mainly comprises regulatory deposits, investments backing policy liabilities and accrued interest.
4  Credit related commitments comprise undrawn facilities and customer contingent liabilities.

132

NOTES TO THE FINANCIAL STATEMENTS (continued)31: Financial Risk Management (continued)

Concentrations of credit risk analysis (continued):
Composition of financial instruments that give rise to credit risk by industry (continued):

Cash, settlement 
balances owed 
to ANZ and 
collateral paid

Trading securities 
and AFS1

Derivatives

Loans  
and advances2

Other
financial
assets3

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

Credit related
commitments4
2013
2014
$m
$m

Total

2014
$m

2013
$m

1 
5 
3 

 – 

3 

 – 
5 
2 

 – 

 – 

10 
 – 
 – 

128 

 – 

 – 
 – 
 – 

36 

 – 

137 
5 
17 

57 

7 

179 
2 
8 

4,385 
955 
623 

2,787 
892 
591 

70 

2,732 

2,009 

5 

1,107 

1,030 

118 
26 
17 

74 

30 

106 
34 
22 

6,883 
3,251 
3,355 

5,498 
2,941 
2,816 

11,534 
4,242 
4,015 

8,570 
3,874 
3,439 

76 

2,595 

2,302 

5,586 

4,493 

39 

337 

426 

1,484 

1,500 

34,741 

31,811 

14,717 

11,655 

5,926 

6,047 

19,658 

20,478 

530 

776 

10,986 

10,601 

86,558 

81,368 

4 
60 
5 
1 
 – 
1 
28 
4 

4 
37 
 – 
 – 
1 
 – 
112 
861 

6,445 
204 
 – 
90 
42 
107 
30 
797 

6,439 
81 
 – 
84 
8 
69 
21 
421 

59 
220 
 – 
97 
18 
31 
186 
40 

30 
217 
 – 
92 
18 
35 
101 
204 

524 
16,004 
10,070 
4,550 
1,475 
3,796 
11,332 
2,868 

368 
13,896 
8,558 
4,116 
1,141 
2,825 
9,556 
2,568 

14 
432 
269 
123 
40 
102 
306 
77 

14 
527 
324 
156 
43 
107 
362 
97 

869 
34,211 
7,448 
2,117 
1,330 
1,506 
18,786 
2,257 

1,035 
26,446 
8,188 
1,899 
1,252 
1,883 
17,461 
1,981 

7,915 
51,131 
17,792 
6,978 
2,905 
5,543 
30,668 
6,043 

7,890 
41,204 
17,070 
6,347 
2,463 
4,919 
27,613 
6,132 

34,856 

32,833 

22,570 

18,814 

6,800 

7,008 

80,079 

70,815 

2,158 

2,683 

95,931 

84,729  242,394  216,882 

22 
17 
3 

 – 

3 

1 
14 
2 

 – 

 – 

31 
3 
3 

3 
 – 
3 

377 
55 
111 

476 
108 
74 

34,830 
7,623 
7,396 

32,354 
7,433 
6,673 

395 

223 

1,066 

1,092 

7,677 

5,985 

1 

 – 

118 

144 

10,110 

9,399 

301 
69 
61 

106 

90 

272 
74 
60 

19,467 
7,313 
8,367 

15,611 
7,013 
7,355 

55,028 
15,080 
15,941 

48,717 
14,642 
14,167 

100 

6,669 

6,716 

15,913 

14,116 

91 

3,307 

2,832 

13,629 

12,466 

55,112 

46,711 

38,757 

35,552 

49,940 

39,620 

34,874 

33,927 

632 

862 

19,195 

17,274  198,510  173,946 

1,306 
64 
5 
1 
2 
1 
211 
25 

1,574 
84 
 – 
 – 
4 
4 
323 
990 

38,151 
1,754 
 – 
138 
48 
188 
37 
1,066 

32,718 
148 
 – 
94 
119 
137 
24 
485 

862 
1,435 
 – 
541 
189 
427 
901 
347 

422 
740 

2,185 
25,835 

2,134 
23,515 
 –  298,870  278,273 
36,042 
13,347 
10,760 
16,502 
11,286 

38,248 
13,510 
12,505 
18,885 
12,986 

647 
198 
485 
552 
1,320 

24 
494 
2,142 
341 
119 
159 
355 
145 

23 
584 
1,962 
348 
118 
155 
403 
151 

1,832 
43,383 
62,897 
15,245 
6,783 
6,119 
24,813 
8,669 

39,096 
44,360 
2,225 
36,015 
61,086 
72,965 
55,783  363,914  336,018 
49,784 
54,514 
12,653 
19,870 
20,651 
6,084 
17,172 
19,399 
5,631 
42,188 
45,202 
24,384 
21,858 
23,238 
7,626 

Consolidated

Overseas Markets
Agriculture, forestry, 
   fishing and mining
Business services
Construction
Electricity, gas and  
   water supply
Entertainment, leisure 
   and tourism
Financial, investment 
   and insurance
Government and  
   official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Consolidated - aggregate
Agriculture, forestry, 
   fishing and mining
Business services
Construction
Electricity, gas and  
   water supply
Entertainment, leisure 
   and tourism
Financial, investment 
   and insurance
Government and  
   official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Gross Total

56,772 

49,707 

80,572 

69,506 

56,369 

45,878  525,534  487,630 

5,038 

5,203  234,059  207,202  958,344  865,126 

Individual provision for 
   credit impairment
Collective provision for 
   credit impairment

Unearned income
Capitalised brokerage/ 
   mortgage origination 
   fees

Excluded from analysis 
   above5
Net Total

 – 

 – 

 – 

 – 

 – 

 – 

(1,130)

(1,440)

 – 

 – 

(46)

(27)

(1,176)

(1,467)

 – 
56,772 

 – 
49,707 

 – 
80,572 

 – 
69,506 

 – 
56,369 

 – 

(2,292)
(2,144)
45,878  522,260  483,898 

 – 
5,038 

 – 

(2,887)
(595)
5,203  233,400  206,580  954,411  860,772 

(2,757)

(613)

 – 

 – 

 – 

 – 

 – 

 – 

(892)

(954)

 – 

 – 

 – 

 – 

(892)

(954)

 – 
56,772 

 – 
49,707 

 – 
80,572 

 – 
69,506 

 – 
56,369 

 – 

942 
1,043 
45,878  522,411  483,886 

 – 
5,038 

 – 

942 
5,203  233,400  206,580  954,562  860,760 

1,043 

 – 

 – 

1,487 
58,259 

1,318 
51,025 

37 
80,609 

59 
69,565 

 – 
56,369 

 – 

 – 
45,878  522,411  483,886 

 – 

33,579 
38,617 

32,083 
33,460 
37,286  233,400  206,580  989,665  894,220 

35,103 

 – 

 – 

1  Available-for-sale assets.
2   Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.
3  Mainly comprises regulatory deposits, investments backing policy liabilities and accrued interest.
4  Credit related commitments comprise undrawn facilities and customer contingent liabilities.
5  Comprises bank notes and cash at bank within cash, equity instruments within available-for-sale financial assets and investments relating to the insurance business where the credit risk 

is passed onto the policy holder.

NOTES TO THE FINANCIAL STATEMENTS  

  133

ANZ ANNUAL REPORT 201431: Financial Risk Management (continued)

Concentrations of credit risk analysis (continued):
Composition of financial instruments that give rise to credit risk by industry (continued):

The Company

Australia
Agriculture, forestry, 
   fishing and mining
Business services
Construction
Electricity, gas and  
   water supply
Entertainment, leisure 
   and tourism
Financial, investment 
   and insurance5
Government and  
   official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

New Zealand
Agriculture, forestry, 
   fishing and mining
Business services
Construction
Electricity, gas and  
   water supply
Entertainment, leisure 
  and tourism
Financial, investment 
   and insurance5
Government and 
   official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Cash, settlement 
balances owed 
to ANZ and 
collateral paid

Trading securities 
and AFS1

Derivatives

Loans  
and advances2

Other
financial
assets3

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

Credit related
commitments4
2013
2014
$m
$m

Total

2014
$m

2013
$m

21 
12 
 – 

 – 

 – 

1 
9 
 – 

 – 

 – 

21 
3 
3 

132 

1 

3 
 – 
3 

52 

 – 

225 
46 
94 

692 

268 
100 
66 

13,854 
5,654 
5,688 

13,018 
5,689 
5,150 

700 

3,988 

3,286 

89 

115 

8,061 

7,433 

20,481 

13,483 

20,577 

20,006 

44,627 

32,913 

14,464 

12,813 

135 
4 
 – 
 – 
2 
 – 
183 
21 

 – 
47 
 – 
 – 
3 
4 
210 
129 

25,599 
1,528 
 – 
48 
6 
70 
7 
208 

21,055 
41 
 – 
10 
111 
65 
3 
23 

241 
1,057 
 – 
433 
153 
368 
702 
258 

171 
462 

539 
7,129 

652 
6,960 
 –  231,114  215,234 
24,807 
10,571 
6,627 
5,797 
8,090 

26,171 
10,211 
7,386 
6,320 
9,396 

540 
144 
402 
439 
1,061 

56 
23 
23 

16 

33 

58 

2 
29 
931 
106 
41 
30 
25 
38 

55 
24 
22 

10,525 
3,625 
4,266 

8,517 
3,658 
4,086 

24,702 
9,363 
10,074 

21,862 
9,480 
9,327 

14 

2,836 

3,088 

7,664 

7,140 

32 

2,695 

2,144 

10,879 

9,724 

55 

9,671 

6,030  109,878 

85,300 

3 
30 
916 
106 
45 
28 
25 
34 

292 
7,387 
44,038 
11,535 
4,559 
3,871 
4,770 
5,389 

329 
8,132 

22,210 
26,808 
15,672 
17,134 
38,437  276,083  254,587 
35,212 
38,293 
15,078 
14,972 
10,332 
11,725 
12,212 
12,007 
14,083 
15,310 

9,749 
4,204 
3,206 
5,738 
4,746 

20,859 

13,886 

48,203 

41,372 

48,985 

37,381  349,975  326,127 

1,411 

1,389  115,459  102,064  584,892 522,219 

 – 
 – 
 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 
 – 
 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 
 – 
 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 
 – 
 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 
 – 
 – 

 – 

 – 

9 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

9 

 – 
 – 
 – 

 – 

 – 

11 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 

 – 

 – 

 – 

 – 
 – 
 – 

 – 

 – 

 – 

 – 
 – 
8,193 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
8,252 
 – 
 – 
 – 
 – 
 – 

11 

8,193 

8,252 

 – 
 – 
 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 
 – 
 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 
 – 
 – 

 – 

 – 

 – 

 – 
 – 
29 
 – 
 – 
 – 
 – 
 – 

29 

 – 
 – 
 – 

 – 

 – 

 – 

 – 
 – 
48 
 – 
 – 
 – 
 – 
 – 

48 

 – 
 – 
 – 

 – 

 – 

9 

 – 
 – 
 – 

 – 

 – 

11 

 – 
 – 
8,222 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
8,300 
 – 
 – 
 – 
 – 
 – 

8,231 

8,311 

1  Available-for-sale assets.
2  Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.
3  Mainly comprises regulatory deposits and accrued interest.
4  Credit related commitments comprise undrawn facilities and customer contingent liabilities.
5 

Includes amounts due from other Group entities.

134

NOTES TO THE FINANCIAL STATEMENTS (continued)31: Financial Risk Management (continued)

Concentrations of credit risk analysis (continued):
Composition of financial instruments that give rise to credit risk by industry (continued):

Cash, settlement 
balances owed 
to ANZ and 
collateral paid

Trading securities 
and AFS1

Derivatives

Loans  
and advances2

Other
financial
assets3

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

Credit related
commitments4
2013
2014
$m
$m

Total

2014
$m

2013
$m

1 
2 
3 

 – 

 – 

 – 
3 
2 

 – 

 – 

8 
 – 
 – 

83 

 – 

 – 
 – 
 – 

 – 

 – 

83 
3 
10 

28 

4 

97 
1 
4 

3,829 
770 
432 

2,293 
751 
398 

31 

2,309 

1,708 

3 

874 

788 

50 
10 
6 

30 

11 

60 
19 
10 

6,025 
2,697 
3,147 

4,319 
2,355 
2,731 

9,996 
3,482 
3,598 

6,769 
3,129 
3,145 

44 

2,250 

1,736 

4,700 

3,519 

20 

243 

311 

1,132 

1,122 

31,770 

29,290 

11,427 

9,797 

3,455 

3,148 

16,616 

16,246 

219 

422 

9,050 

7,841 

72,537 

66,744 

1 
21 
 – 
1 
 – 
1 
11 
3 

1 
10 
 – 
 – 
1 
 – 
89 
861 

3,474 
95 
 – 
79 
18 
93 
3 
695 

3,620 
7 
 – 
75 
 – 
62 
 – 
310 

36 
91 
 – 
54 
11 
18 
73 
22 

16 
89 
 – 
46 
10 
18 
46 
110 

417 
9,597 
5,876 
3,636 
855 
3,008 
9,366 
2,144 

226 
8,145 
5,352 
3,439 
604 
2,223 
7,684 
2,115 

31,814 

30,257 

15,975 

13,871 

3,888 

3,619 

59,729 

51,972 

22 
14 
3 

 – 

 – 

1 
12 
2 

 – 

 – 

29 
3 
3 

215 

1 

3 
 – 
3 

52 

 – 

308 
49 
104 

720 

365 
101 
70 

17,683 
6,424 
6,120 

15,311 
6,440 
5,548 

731 

6,297 

4,994 

93 

118 

8,935 

8,221 

5 
125 
77 
48 
11 
39 
122 
28 

781 

106 
33 
29 

46 

44 

6 
212 
139 
89 
16 
58 
200 
55 

820 
24,736 
3,764 
1,726 
769 
1,036 
15,402 
1,748 

960 
20,943 
3,829 
1,452 
692 
1,458 
14,191 
1,541 

4,753 
34,665 
9,717 
5,544 
1,664 
4,195 
24,977 
4,640 

4,829 
29,406 
9,320 
5,101 
1,323 
3,819 
22,210 
4,992 

1,350 

73,413 

64,359  185,600  165,428 

115 
43 
32 

16,550 
6,322 
7,413 

12,836 
6,013 
6,817 

34,698 
12,845 
13,672 

28,631 
12,609 
12,472 

58 

5,086 

4,824 

12,364 

10,659 

52 

2,938 

2,455 

12,011 

10,846 

52,251 

42,773 

32,004 

29,803 

48,091 

36,072 

31,080 

29,059 

277 

477 

18,721 

13,871  182,424  152,055 

136 
25 
 – 
1 
2 
1 
194 
24 

1 
57 
 – 
 – 
4 
4 
299 
990 

29,073 
1,623 
 – 
127 
24 
163 
10 
903 

24,675 
48 
 – 
85 
111 
127 
3 
333 

277 
1,148 
 – 
487 
164 
386 
775 
280 

187 
551 

956 
16,726 

878 
15,105 
 –  245,183  228,838 
28,246 
11,175 
8,850 
13,481 
10,205 

29,807 
11,066 
10,394 
15,686 
11,540 

586 
154 
420 
485 
1,171 

7 
154 
1,008 
154 
52 
69 
147 
66 

9 
242 
1,055 
195 
61 
86 
225 
89 

1,112 
32,123 
47,831 
13,261 
5,328 
4,907 
20,172 
7,137 

1,289 
27,039 
31,561 
29,075 
45,078 
51,799 
42,314  294,022  272,207 
40,313 
43,837 
11,201 
16,401 
16,636 
4,896 
14,151 
15,920 
4,664 
34,422 
36,984 
19,929 
19,075 
19,950 
6,287 

The Company

Overseas Markets
Agriculture, forestry, 
   fishing and mining
Business services
Construction
Electricity, gas and  
   water supply
Entertainment, leisure 
   and tourism
Financial, investment 
   and insurance5
Government and 
   official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

The Company - aggregate
Agriculture, forestry, 
   fishing and mining
Business services
Construction
Electricity, gas and  
   water supply
Entertainment, leisure 
   and tourism
Financial, investment 
   and insurance5
Government and 
   official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Gross Total

52,673 

44,143 

64,178 

55,243 

52,882 

41,011  417,897  386,351 

2,192 

2,739  188,901  166,471  778,723  695,958 

Individual provision for 
   credit impairment
Collective provision for 
   credit impairment

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(814)

(1,046)

(1,669)

(1,729)

 – 

 – 

 – 

 – 

(40)

(10)

(854)

(1,056)

(488)

(457)

(2,157)

(2,186)

52,673 

44,143 

64,178 

55,243 

52,882 

41,011  415,414  383,576 

2,192 

2,739  188,373  166,004  775,712  692,716 

Unearned income
Capitalised brokerage/ 
   mortgage origination 
   fees

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(657)

(723)

 – 

837 

787 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(657)

(723)

 – 

837 

787 

52,673 

44,143 

64,178 

55,243 

52,882 

41,011  415,594  383,640 

2,192 

2,739  188,373  166,004  775,892  692,780 

Excluded from analysis 
   above6

1,005 

914 

22 

44 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

1,027 

958 

Net total

53,678 

45,057 

64,200 

55,287 

52,882 

41,011  415,594  383,640 

2,192 

2,739  188,373  166,004  776,919  693,738 

1  Available-for-sale assets.
2  Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.
3  Mainly comprises regulatory deposits and accrued interest.
4  Credit related commitments comprise undrawn facilities and customer contingent liabilities.
5 
6  Comprises bank notes and cash at bank within cash and equity instruments within available-for-sale financial assets. 

Includes amounts due from other Group entities.

NOTES TO THE FINANCIAL STATEMENTS  

  135

ANZ ANNUAL REPORT 201431: Financial Risk Management (continued)

Credit quality

Maximum exposure to credit risk
For financial assets recognised on the balance sheet, the maximum exposure to credit risk is the carrying amount. In certain circumstances, there 
may be differences between the carrying amounts reported on the balance sheet and the amounts reported in the tables below. Principally, 
these differences arise in respect of financial assets that are subject to risks other than credit risk, such as equity investments which are primarily 
subject to market risk, or bank notes and coins. For contingent exposures, the maximum exposure to credit risk is the maximum amount the 
Group would have to pay if the instrument is called upon. For undrawn facilities, the maximum exposure to credit risk is the full amount of the 
committed facilities.

The following tables present the maximum exposure to credit risk of on-balance sheet and off-balance sheet financial assets before taking 
account of any collateral held or other credit enhancements.

Consolidated

On-balance sheet positions
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments2
Available-for-sale assets

Net loans and advances3
  – Australia
  – International and Institutional Banking
  – New Zealand
  – Global Wealth
Regulatory deposits
Investments backing policy liabilities
Other financial assets4

Off-balance sheet positions
Undrawn facilities
Contingent facilities

Total

The Company

On-balance sheet positions
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments2
Available-for-sale assets
Net loans and advances3
Regulatory deposits
Investments backing policy liabilities
Other financial assets4

Off-balance sheet positions
Undrawn facilities
Contingent facilities

Reported on  
Balance Sheet

Excluded1

Maximum exposure
to credit risk

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

32,559 
20,241 
5,459 
49,692 
56,369 
30,917 

25,270 
19,225 
6,530 
41,288 
45,878 
28,277 

287,513 
141,826 
86,063 
6,350 
1,565 
33,579 
3,473 

272,068 
123,467 
81,542 
6,187 
2,106 
32,083 
3,097 

1,487 
 – 
 – 
 – 
 – 
37 

 – 
 – 
 – 
 – 
 – 
33,579 
 – 

1,318 
 – 
 – 
 – 
 – 
59 

 – 
 – 
 – 
 – 
 – 
32,083 
 – 

31,072 
20,241 
5,459 
49,692 
56,369 
30,880 

23,952 
19,225 
6,530 
41,288 
45,878 
28,218 

287,513 
141,826 
86,063 
6,350 
1,565 
 – 
3,473 

272,068 
123,467 
81,542 
6,187 
2,106 
 – 
3,097 

755,606 

687,018 

35,103 

33,460 

720,503 

653,558 

193,984 
40,075 

170,670 
36,532 

234,059 

207,202 

 – 
 – 

 – 

 – 
 – 

 – 

193,984 
40,075 

170,670 
36,532 

234,059 

207,202 

989,665 

894,220 

35,103 

33,460 

954,562 

860,760 

Reported on  
balance Sheet

    Excluded1

Maximum exposure
to credit risk

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

30,655 
18,150 
4,873 
38,049 
52,882 
26,151 
415,066 
434 
 – 
1,758 

22,798 
16,621 
5,638 
31,464 
41,011 
23,823 
383,173 
990 
 – 
1,749 

588,018 

527,267 

153,985 
34,916 

134,622 
31,849 

188,901 

166,471 

1,005 
 – 
 – 
 – 
 – 
22 
 – 
 – 
 – 
 – 

1,027 

 – 
 – 

 – 

914 
 – 
 – 
 – 
 – 
44 
 – 
 – 
 – 
 – 

958 

29,650 
18,150 
4,873 
38,049 
52,882 
26,129 
415,066 
434 
 – 
1,758 

21,884 
16,621 
5,638 
31,464 
41,011 
23,779 
383,173 
990 
 – 
1,749 

586,991 

526,309 

 – 
 – 

 – 

153,985 
34,916 

134,622 
31,849 

188,901 

166,471 

Total

776,919 

693,738 

1,027 

958 

775,892 

692,780 

1 

Includes bank notes and coins and cash at bank within cash, equity instruments within available-for-sale financial assets and investments relating to the insurance business where the credit risk 
is passed onto the policy holder.

2  Derivative financial instruments are net of credit valuation adjustments.
3 
4  Mainly comprises accrued interest.

Includes individual and collective provisions for credit impairment held in respect of credit related commitments.

136

NOTES TO THE FINANCIAL STATEMENTS (continued) 
 
31: Financial Risk Management (continued)

Distribution of financial assets by credit quality
The Group has a comprehensive rating system that is used to quantify credit risk. The use of masterscales ensures consistency across exposure 
types at the Group, providing a consistent framework for reporting and analysis. 

All customers with whom ANZ has a credit relationship, including guarantors, are assigned a Customer Credit Rating (CCR) or score at origination 
either by programmed credit assessment or by judgemental assessment. In addition, the CCR or score is reviewed on an ongoing basis to ensure 
it accurately reflects the credit risk of the customer and the prevailing economic conditions. 

The Group’s risk grade profile therefore changes dynamically through new lending, repayment and/or existing counterparty movements in 
either risk or volume. 

Restructured items
Restructured items are facilities in which the original contractual terms have been modified for reasons related to the financial difficulties of 
the customer. Restructuring may consist of reduction of interest, principal or other payments legally due or an extension in maturity materially 
beyond those typically offered to new facilities with similar risk.

Neither past  
due nor
impaired

Past due but not
impaired

Restructured

Impaired

Total

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

Consolidated

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2
  – Australia
  – International and Institutional Banking
  – New Zealand
  – Global Wealth
Regulatory deposits
Other financial assets3
Credit related commitments4

2014
$m

31,072 
20,241 
5,459 
49,692 
56,332 
30,880 

2013
$m

23,952 
19,225 
6,530 
41,288 
45,786 
28,218 

277,497
261,888 
140,902  122,194 
79,343 
6,071 
2,106 
3,097 
233,343  206,502 

83,885 
6,256 
1,565 
3,473 

 – 
 – 
 – 
 – 
 – 
 – 

9,626 
623 
1,912 
91 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

9,447 
443 
1,770 
103 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
53 
14 
 – 
 – 
 – 
 – 

67 

 – 
 – 
 – 
 – 
25 
 – 

3 
300 
13 
 – 
 – 
 – 
 – 

341 

 – 
 – 
 – 
 – 
37 
 – 

607 
624 
315 
6 
 – 
 – 
57 

2014
$m

31,072 
20,241 
5,459 
49,692 
56,369 
30,880 

2013
$m

23,952 
19,225 
6,530 
41,288 
45,878 
28,218 

 – 
 – 
 – 
 – 
67 
 – 

926  287,730  272,264 
875  142,202  123,812 
81,621 
495 
6,189 
15 
2,106 
 – 
 – 
3,097 
78  233,400  206,580 

86,126 
6,353 
1,565 
3,473 

Total

940,597  846,200 

12,252 

11,763 

1,646 

2,456  954,562  860,760 

The Company

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2
Regulatory deposits
Other financial assets3
Credit related commitments4

Neither past  
due nor
impaired

2014
$m

2013
$m

29,650 
18,150 
4,873 
38,049 
52,845 
26,129 

21,884 
16,621 
5,638 
31,464 
40,919 
23,779 
404,611  371,987 
990 
1,749 
188,344  165,932 

434 
1,758 

Total

764,843  680,963 

Past due but not
impaired

Restructured

Impaired

Total

2014
$m

–
–
–
–
–
–
9,849 
–
–
–

9,849 

2013
$m

–
–
–
–
–
–
9,717 
–
–
–

9,717 

2014
$m

2013
$m

 – 
 – 
 – 
 – 
 – 
 – 
26 
 – 
 – 
 – 

26 

 – 
 – 
 – 
 – 
25 
 – 
259 
 – 
 – 
 – 

284 

2014
$m

 – 
 – 
 – 
 – 
37 
 – 
1,108 
 – 
 – 
29 

1,174 

2013
$m

2014
$m

2013
$m

 – 
 – 
 – 
 – 
67 
 – 

21,884 
29,650 
16,621 
18,150 
5,638 
4,873 
31,464 
38,049 
41,011 
52,882 
23,779 
26,129 
1,677  415,594  383,640 
990 
434 
 – 
 – 
1,749 
1,758 
72  188,373  166,004 

1,816  775,892  692,780 

Individual and collective provisions for credit impairment held in respect of credit related commitments have been reallocated to credit related commitments in this table.

1  Derivative financial instruments are net of credit valuation adjustments.
2 
3  Mainly comprises accrued interest.
4  Credit related commitments comprise undrawn facilities and customer contingent liabilities net of collective and individual provisions.

NOTES TO THE FINANCIAL STATEMENTS  

  137

ANZ ANNUAL REPORT 201431: Financial Risk Management (continued)

Credit quality of financial assets neither past due nor impaired
The credit quality of financial assets is managed by the Group using internal CCRs based on their current probability of default. The Group’s 
masterscales are mapped to external rating agency scales, to enable wider comparisons. 

Internal rating

Strong credit profile

Customers that have demonstrated superior stability in their operating and financial performance over the long-term, 
and whose debt servicing capacity is not significantly vulnerable to foreseeable events. This rating broadly corresponds 
to ratings ‘Aaa’ to ‘Baa3’ and ‘AAA’ to ‘BBB-’ of Moody’s and Standard & Poor’s respectively.

Satisfactory risk

Customers that have consistently demonstrated sound operational and financial stability over the medium to long-
term, even though some may be susceptible to cyclical trends or variability in earnings. This rating broadly corresponds 
to ratings ‘Ba2’ to ‘Ba3’ and ‘BB’ to ‘BB-’ of Moody’s and Standard & Poor’s respectively.

Sub-standard but not  
past due or impaired

Customers that have demonstrated some operational and financial instability, with variability and uncertainty 
in profitability and liquidity projected to continue over the short and possibly medium term. This rating broadly 
corresponds to ratings ‘B1’ to ‘Caa’ and ‘B+’ to ‘CCC’ of Moody’s and Standard & Poor’s respectively.

Consolidated

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments
Available-for-sale assets
Net loans and advances1
  – Australia
  – International and Institutional Banking
  – New Zealand
  – Global Wealth
Regulatory deposits
Other financial assets2
Credit related commitments3

Total

The Company

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments
Available-for-sale assets
Net loans and advances1
Regulatory deposits
Other financial assets2
Credit related commitments3

Total

Strong credit profile

Satisfactory risk

2014
$m

30,907 
19,671 
5,417 
49,372 
55,390 
29,319 

2013
$m

23,951 
19,137 
6,528 
41,288 
44,465 
26,923 

208,242  194,789 
97,257 
114,969 
54,693 
58,167 
3,380 
4,109 
1,132 
1,010 
2,757 
3,104 
196,558  174,565 

2014
$m

148 
422 
42 
296 
831 
1,530 

55,771 
23,875 
23,857 
2,122 
509 
319 
34,425 

2013
$m

1 
77 
2 
 – 
1,170 
1,280 

54,603 
22,109 
22,404 
2,667 
445 
289 
29,661 

Sub-standard  
but not past  
due or impaired

Neither past due nor 
impaired total

2014
$m

17 
148 
 – 
24 
111 
31 

2013
$m

 – 
11 
 – 
 – 
151 
15 

2014
$m

31,072 
20,241 
5,459 
49,692 
56,332 
30,880 

2013
$m

23,952 
19,225 
6,530 
41,288 
45,786 
28,218 

13,484 
2,058 
1,861 
25 
46 
50 
2,360 

12,496  277,497  261,888 
2,828  140,902  122,194 
79,343 
83,885 
2,246 
6,071 
6,256 
24 
2,106 
1,565 
529 
3,097 
3,473 
51 
2,276  233,343  206,502 

776,235  690,865  144,147  134,708 

20,215 

20,627  940,597  846,200 

Strong credit profile

Satisfactory risk

Sub-standard  
but not past  
due or impaired

Neither past due nor 
impaired total

2014
$m

2013
$m

29,612 
17,937 
4,831 
37,928 
52,741 
25,331 

21,884 
16,550 
5,636 
31,464 
39,697 
23,707 
313,681  283,243 
865 
1,531 
162,260  142,975 

300 
1,520 

2014
$m

38 
90 
42 
98 
73 
692 
75,964 
118 
201 
24,159 

2013
$m

 – 
47 
2 
 – 
1,077 
63 
73,966 
124 
182 
21,144 

2014
$m

 – 
123 
 – 
23 
31 
106 
14,966 
16 
37 
1,925 

2013
$m

2014
$m

2013
$m

 – 
24 
 – 
 – 
145 
9 

21,884 
29,650 
16,621 
18,150 
5,638 
4,873 
31,464 
38,049 
40,919 
52,845 
26,129 
23,779 
14,778  404,611  371,987
990 
434 
1,749 
1,758 
1,813  188,344  165,932

1 
36 

646,141  567,552  101,475 

96,605 

17,227 

16,806  764,843  680,963 

Individual and collective provisions for credit impairment held in respect of credit related commitments have been reallocated to credit related commitments in this table.

1 
2  Mainly comprises accrued interest.
3  Credit related commitments comprise undrawn facilities and customer contingent liabilities net of collective and individual provisions.

138

NOTES TO THE FINANCIAL STATEMENTS (continued)31: Financial Risk Management (continued)

Ageing analysis of financial assets that are past due but not impaired
Ageing analysis of past due loans is used by the Group to measure and manage emerging credit risks. Financial assets that are past due but not 
impaired include those which are assessed, approved and managed on a portfolio basis within a centralised environment (for example credit 
cards and personal loans) that can be held on a productive basis until they are 180 days past due, as well as those which are managed on an 
individual basis.

A large portion of retail credit exposures, such as residential mortgages, are generally well secured. That is, the value of associated security 
is sufficient to cover amounts outstanding.

As at 30 Sep 14

Net loans and advances1
  – Australia 
  –  International and 

Institutional Banking 

  – New Zealand 
  –  Global Wealth 

1-5
days
$m

6-29
days
$m

3,082
2,119 

4,559
3,701 

52 
893 
18 

383 
442 
33 

Consolidated

30-59
days
$m

1,624
1,335 

1 
287 
1 

60-89
days
$m

1,005
743 

91 
136 
35 

>90
days
$m

Total
$m

1-5
days
$m

6-29
days
$m

1,982
1,728 

12,252
9,626 

2,141 
 – 

3,805 
 – 

96 
154 
4 

623 
1,912 
91 

 – 
 – 
 – 

 – 
 – 
 – 

The Company

30-59
days
$m

1,366 
 – 

 – 
 – 
 – 

60-89
days
$m

759 
 – 

 – 
 – 
 – 

>90
days
$m

1,778 
 – 

 – 
 – 
 – 

Total
$m

9,849 
 – 

 – 
 – 
 – 

Total

3,082 

4,559 

1,624 

1,005 

1,982  12,252 

2,141 

3,805 

1,366 

759 

1,778 

9,849 

As at 30 Sep 13

Net loans and advances1
  – Australia 
  –  International and 

Institutional Banking 

  – New Zealand 
  –  Global Wealth 

Consolidated

The Company

1-5
days
$m

6-29
days
$m

3,096
2,231 

4,416
3,622 

 – 
852 
13 

299 
435 
60 

30-59
days
$m

1,506
1,295 

1 
209 
1 

60-89
days
$m

927
745 

88 
83 
11 

>90
days
$m

Total
$m

1-5
days
$m

6-29
days
$m

1,818
1,554 

11,763
9,447

2,240 
 – 

3,798 
 – 

55 
191 
18 

443 
1,770 
103 

 – 
 – 
 – 

 – 
 – 
 – 

30-59
days
$m

1,313 
 – 

 – 
 – 
 – 

60-89
days
$m

790 
 – 

 – 
 – 
 – 

>90
days
$m

1,576 
 – 

 – 
 – 
 – 

Total
$m

9,717 
 – 

 – 
 – 
 – 

Total

3,096 

4,416 

1,506 

927 

1,818  11,763 

2,240 

3,798 

1,313 

790 

1,576 

9,717 

1 

Individual and collective provisions for credit impairment held in respect of credit related commitments have been reallocated to credit related commitments in this table.

Estimated value of collateral for all financial assets

Consolidated

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments
Available-for-sale assets
Net loans and advances1
  – Australia
  – International and Institutional Banking
  – New Zealand
  – Global Wealth
Regulatory deposits 
Other financial assets2
Credit related commitments3 

Total

Total value of 
collateral

Credit exposure

Unsecured portion of  
credit exposure

2014
$m

13,711 
184 
 – 
991 
5,599 
887 

258,854 
46,162 
80,323 
5,415 
 – 
1,308 
49,014 

2013
$m

9,357 
177 
 – 
1,037 
3,921 
330 

242,674 
38,550 
76,328 
5,587 
 – 
1,188 
36,387 

2014
$m

31,072 
20,241 
5,459 
49,692 
56,369 
30,880 

287,730 
142,202 
86,126 
6,353 
1,565 
3,473 
233,400 

2013
$m

23,952 
19,225 
6,530 
41,288 
45,878 
28,218 

272,264 
123,812 
81,621 
6,189 
2,106 
3,097 
206,580 

2014
$m

17,361 
20,057 
5,459 
48,701 
50,770 
29,993 

28,876 
96,040 
5,803 
938 
1,565 
2,165 
184,386 

2013
$m

14,595 
19,048 
6,530 
40,251 
41,957 
27,888 

29,590 
85,262 
5,293 
602 
2,106 
1,909 
170,193 

462,448 

415,536 

954,562 

860,760 

492,114 

445,224 

Individual and collective provisions for credit impairment held in respect of credit related commitments have been reallocated to credit related commitments in this table.

1 
2  Mainly comprises accrued interest.
3  Credit related commitments comprise undrawn facilities and customer contingent liabilities net of collective and individual provisions.

NOTES TO THE FINANCIAL STATEMENTS  

  139

ANZ ANNUAL REPORT 201431: Financial Risk Management (continued)

Estimated value of collateral for all financial assets

The Company

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments
Available-for-sale assets
Net loans and advances1
Regulatory deposits
Other financial assets2
Credit related commitments3

Total

Total value of 
collateral

Credit exposure

Unsecured portion of  
credit exposure

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

13,349 
163 
 – 
660 
4,886 
778 
309,407 
 – 
930 
32,965 

9,116 
159 
 – 
671 
3,531 
222 
296,253 
 – 
843 
29,634 

29,650 
18,150 
4,873 
38,049 
52,882 
26,129 
415,594 
434 
1,758 
188,373 

21,884 
16,621 
5,638 
31,464 
41,011 
23,779 
383,640 
990 
1,749 
166,004 

16,301 
17,987 
4,873 
37,389 
47,996 
25,351 
106,187 
434 
828 
155,408 

12,768 
16,462 
5,638 
30,793 
37,480 
23,557 
87,387 
990 
906 
136,370 

363,138 

340,429 

775,892 

692,780 

412,754 

352,351 

Individual and collective provisions for credit impairment held in respect of credit related commitments have been reallocated to credit related commitments in this table.

1 
2  Mainly comprises accrued interest.
3  Credit related commitments comprise undrawn facilities and customer contingent liabilities net of collective and individual provisions.

Financial assets that are individually impaired 

Australia
Derivative financial instruments
Loans and advances
Credit related commitments1

Subtotal

New Zealand
Derivative financial instruments
Loans and advances
Credit related commitments1

Subtotal

Asia Pacific, Europe & America
Derivative financial instruments
Loans and advances
Credit related commitments1

Subtotal

Aggregate
Derivative financial instruments
Loans and advances
Credit related commitments1

Total

Consolidated

The Company

Impaired assets
2014
$m

2013
$m

Individual provision
balance

2014
$m

2013
$m

Impaired assets

Individual provision
balance

2014
$m

2013
$m

2014
$m

2013
$m

29 
1,632 
70 

1,731 

67 
2,353 
82 

2,502 

2
582 
33 

617 

6 
468 
 – 

474 

 – 
814 
23 

837 

 – 
584 
 – 

584 

 – 
700 
40 

740 

–
194 
6 

200 

 – 
236 
 – 

236 

 – 
934 
10 

944 

 – 
244 
17 

261 

 – 
262 
 – 

262 

29 
1,572 
70 

1,671 

67 
2,260 
82 

2,409 

–
30 
–

30 

6 
321 
 – 

327 

 – 
30 
 – 

30 

 – 
433 
 – 

433 

37 
2,682 
103 

2,822 

67 
3,751 
105 

3,923 

 – 
1,130 
46 

1,176 

 – 
1,440 
27 

1,467 

35 
1,923 
70 

2,028 

67 
2,723 
82 

2,872 

 – 
671 
40 

711 

–
9 
 – 

9 

 – 
134 
 – 

134 

 – 
814 
40 

854 

 – 
896 
10 

906 

 – 
8 
 – 

8 

 – 
142 
 – 

142 

 – 
1,046 
10 

1,056 

1   Credit related commitments comprise undrawn facilities and customer contingent liabilities.

140

NOTES TO THE FINANCIAL STATEMENTS (continued)31: Financial Risk Management (continued)

Market risk (excludes insurance and funds management)
Market risk is the risk to the Group’s earnings arising from changes 
in interest rates, currency exchange rates, credit spreads, or from 
fluctuations in bond, commodity or equity prices.

Market risk arises when changes in market rates, prices and volatilities 
lead to a decline in the value of assets and liabilities, including 
financial derivatives. Market risk is generated through both trading 
and banking book activities. 

ANZ conducts trading operations in interest rates, foreign exchange, 
commodities and securities. 

ANZ has a detailed risk management and control framework to 
support its trading and balance sheet activities. The framework 
incorporates a risk measurement approach to quantify the 
magnitude of market risk within trading and balance sheet portfolios. 
This approach and related analysis identifies the range of possible 
outcomes that can be expected over a given period of time, 
establishes the relative likelihood of those outcomes and allocates 
an appropriate amount of capital to support these activities.

Group-wide responsibility for the strategies and policies relating to 
the management of market risk lies with the Board Risk Committee. 
Responsibility for day to day management of both market risks 
and compliance with market risk policy is delegated by the Risk 
Committee to the Credit and Market Risk Committee (CMRC) and the 
Group Asset & Liability Committee (GALCO). The CMRC, chaired by 
the Chief Risk Officer, is responsible for the oversight of market risk. 
All committees receive regular reporting on the range of trading and 
balance sheet market risks that ANZ incurs.

Within overall strategies and policies, the control of market risk 
at the Group level is the joint responsibility of Business Units and 
Risk Management, with the delegation of market risk limits from 
the Board and CMRC allocated to both Risk Management and the 
Business Units.

The management of Risk Management is supported by a 
comprehensive limit and policy framework to control the amount 
of risk that the Group will accept. Market risk limits are allocated at 
various levels and are reported and monitored by Market Risk on a 
daily basis. The detailed limit framework allocates individual limits 
to manage and control asset classes (e.g. interest rates, equities), risk 
factors (e.g. interest rates, volatilities) and profit and loss limits (to 
monitor and manage the performance of the trading portfolios). 

Market risk management and control responsibilities
To facilitate the management, measurement and reporting of market 
risk, ANZ has grouped market risk into two broad categories:

a) Traded market risk

This is the risk of loss from changes in the value of financial 
instruments due to movements in price factors for both physical and 
derivative trading positions. Trading positions arise from transactions 
where ANZ acts as principal with customers, financial exchanges or 
interbank counterparties.

The principal risk categories monitored are:
 } Currency risk is the potential loss arising from the decline in the 

value of a financial instrument due to changes in foreign exchange 
rates or their implied volatilities.

 } Interest rate risk is the potential loss arising from the change in the 
value of a financial instrument due to changes in market interest 
rates or their implied volatilities.

 } Credit spread risk is the potential loss arising from a change in 

value of an instrument due to a movement of its margin or spread 
relative to a benchmark.

 } Commodity risk is the potential loss arising from the decline in the 
value of a financial instrument due to changes in commodity prices 
or their implied volatilities.

 } Equity risk is the potential loss arising from the decline in the value 
of a financial instrument due to changes in equity prices or their 
implied volatilities.

b) Non-traded market risk (or balance sheet risk)

This comprises the management of non-traded interest rate risk, 
liquidity, and the risk to the Australian dollar denominated value 
of the Group’s capital and earnings as a result of foreign exchange 
rate movements.

Some instruments do not fall into either category that also expose 
ANZ to market risk. These include equity securities classified as 
available-for-sale financial assets.

Value at Risk (VaR) measure
A key measure of market risk is Value at Risk (VaR). VaR is a statistical 
estimate of the possible daily loss and is based on historical 
market movements. 

ANZ measures VaR at a 99% confidence interval. This means that 
there is a 99% chance that the loss will not exceed the VaR estimate 
on any given day.

The Group’s standard VaR approach for both traded and non-traded 
risk is historical simulation. The Group calculates VaR using historical 
changes in market rates, prices and volatilities over the previous 
500 business days. Traded and non-traded VaR is calculated using a 
one-day holding period.

It should be noted that because VaR is driven by actual historical 
observations, it is not an estimate of the maximum loss that the 
Group could experience from an extreme market event. As a result 
of this limitation, the Group utilises a number of other risk measures 
(e.g. stress testing) and risk sensitivity limits to measure and manage 
market risk.

NOTES TO THE FINANCIAL STATEMENTS  

  141

ANZ ANNUAL REPORT 201431: Financial Risk Management (continued)

Traded Market Risk
Below are the aggregate Value at Risk (VaR) exposures at a 99% confidence level covering both physical and derivatives trading positions for the 
Bank’s principal trading centres.

30 September 2014

30 September 2013

Consolidated

Value at risk at 99% confidence
Foreign exchange
Interest rate
Credit
Commodity
Equity
Diversification benefit

The Company

Value at risk at 99% confidence
Foreign exchange
Interest rate
Credit
Commodity
Equity
Diversification benefit

As at
$m

11.9
10.4
5.8
2.0
1.3
(18.6)

12.8

As at
$m

12.0
10.0
6.0
2.0
1.3
(18.9)

12.4

High for
year 
$m

Low for
year 
$m

Average for
year 
$m

18.5
16.6
5.8
2.8
2.5
n/a

22.9

1.7
3.8
2.7
0.9
0.4
n/a

5.5

8.9
8.1
3.8
1.4
1.0
(10.5)

12.7

30 September 2014

High for
year
$m

Low for
year
$m

Average for
year
$m

18.3
15.4
6.0
2.8
2.5
n/a

21.0

1.7
3.8
2.5
0.9
0.4
n/a

5.3

8.8
7.7
3.6
1.4
1.0
(10.3)

12.2

As at
$m

3.0
3.9
4.2
1.6
1.4
(8.5)

5.6

As at
$m

3.0
3.7
3.8
1.6
1.4
(8.6)

4.9

High for
year 
$m

Low for
year 
$m

Average for
year 
$m

12.6
11.6
8.6
4.2
3.4
n/a

13.6

2.3
2.8
2.8
1.2
0.6
n/a

4.9

5.2
5.8
4.2
2.3
1.6
(10.4)

8.7

30 September 2013

High for
year
$m

Low for
year
$m

Average for
year
$m

11.5
12.8
8.6
4.2
3.4
n/a

12.9

2.3
2.6
2.7
1.2
0.6
n/a

4.7

5.2
5.8
4.1
2.3
1.6
(10.4)

8.6

VaR is calculated separately for foreign exchange, interest rate, credit, commodity and equities and for the Group. The diversification 
benefit reflects the historical correlation between these products. Electricity commodities risk is measured under the standard approach for 
regulatory purposes.

To supplement the VaR methodology, ANZ applies a wide range of stress tests, both on individual portfolios and at a Group level. ANZ‘s 
stress-testing regime provides senior management with an assessment of the financial impact of identified extreme events on market risk 
exposures of ANZ. Standard stress tests are applied on a daily basis and measure the potential loss arising from applying extreme market 
movements to individual and groups of individual price factors. Extraordinary stress tests are applied monthly and measure the potential loss 
arising as a result of scenarios generated from major financial market events.

142

NOTES TO THE FINANCIAL STATEMENTS (continued)31: Financial Risk Management (continued)

Non-traded Market Risk (Balance Sheet Risk)
The principal objectives of balance sheet management are to maintain acceptable levels of interest rate and liquidity risk to mitigate the 
negative impact of movements in interest rates on the earnings and market value of the Group’s banking book, while ensuring the Group 
maintains sufficient liquidity to meet its obligations as they fall due.

Interest rate risk
The objective of balance sheet interest rate risk management is to secure stable and optimal net interest income over both the short 
(next 12 months) and long-term. Non-traded interest rate risk relates to the potential adverse impact of changes in market interest rates on the 
Group’s future net interest income. This risk arises from two principal sources: mismatches between the repricing dates of interest bearing assets 
and liabilities; and the investment of capital and other non-interest bearing liabilities in interest bearing assets. Interest rate risk is reported using 
various techniques including: VaR and scenario analysis (to a 1% shock).

a) VaR non-traded interest rate risk

The repricing assumptions used to determine the VaR and 1% rate shock have been independently validated. Below are aggregate VaR figures 
covering non-traded interest rate risk.

Consolidated

Value at risk at 99% confidence
Australia
New Zealand
Asia Pacific, Europe & America
Diversification benefit

The Company

Value at risk at 99% confidence
Australia
New Zealand
Asia Pacific, Europe & America
Diversification benefit

30 September 2014

High for
year
Sep 14 
$m

Low for
year
Sep 14 
$m

 64.5 
 11.4 
 10.6 
 n/a 

 76.3 

 39.1 
8.9 
8.9 
 n/a 

 43.3 

30 September 2014

High for
year
Sep 14 
$m

Low for
year
Sep 14 
$m

 64.5 
0.3 
 10.0 
 n/a 

 71.6 

 39.1 
0.0 
8.3 
 n/a 

 42.0 

As at 
Sep 14
$m

 41.8 
8.9 
9.1 
(13.4)

 46.4 

As at 
Sep 14
$m

 41.8 
0.1 
8.3 
(4.2)

 46.0 

Avg for
year
Sep 14 
$m

 50.1 
 10.4 
9.8 
(13.7)

 56.6 

Avg for
year
Sep 14 
$m

 50.1 
0.1 
9.2 
(0.9)

 58.5 

30 September 2013

High for
year
Sep 13
$m

Low for
year
Sep 13
$m

 71.8 
 17.9 
 11.1 
 n/a 

 79.6 

 25.5 
 10.0 
4.2 
 n/a 

 27.3 

30 September 2013

High for
year
Sep 13
$m

Low for
year
Sep 13
$m

 71.8 
0.6 
 10.3 
 n/a 

 76.3 

 25.5 
0.1 
3.0 
 n/a 

 26.5 

As at 
Sep 13
$m

 66.3 
 12.6 
9.7 
(11.4)

 77.2 

As at 
Sep 13
$m

 66.3 
0.2 
9.2 
(1.8)

 73.9 

Avg for
year
Sep 13
$m

 49.3 
 13.2 
6.3 
(16.1)

 52.7 

Avg for
year
Sep 13
$m

 49.3 
0.3 
5.3 
(3.3)

 51.6 

VaR is calculated separately for the Australia, New Zealand and APEA geographies, as well as for the Group.

To supplement the VaR methodology, ANZ applies a wide range of stress tests, both on individual portfolios and at Group level. ANZ’s stress 
testing regime provides senior management with an assessment of the financial impact of identified extreme events on market risk exposures 
of ANZ.

b) Scenario Analysis – a 1% shock on the next 12 months’ net interest income

A 1% overnight parallel positive shift in the yield curve is modelled to determine the potential impact on net interest income over the 
succeeding 12 months. This is a standard risk measure which assumes the parallel shift is reflected in all wholesale and customer rates.

The figures in the table below indicate the outcome of this risk measure for the current and previous financial years – expressed as a percentage 
of reported net interest income. The sign indicates the nature of the rate sensitivity with a positive number signifying that a rate increase is 
positive for net interest income over the next 12 months. 

Impact of 1% rate shock
As at period end
Maximum exposure
Minimum exposure

Average exposure (in absolute terms)

Consolidated

The Company

2014

2013

2014

2013

0.97% 
1.48% 
0.74% 

1.12% 

1.00% 
1.72% 
1.00% 

1.29% 

1.06% 
1.68% 
0.68% 

1.22% 

1.16% 
2.04% 
1.16% 

1.55% 

The extent of mismatching between the repricing characteristics and timing of interest bearing assets and liabilities at any point has 
implications for future net interest income. On a global basis, the Group quantifies the potential variation in future net interest income as a result 
of these repricing mismatches.

NOTES TO THE FINANCIAL STATEMENTS  

  143

ANZ ANNUAL REPORT 2014Liquidity Risk (Excludes Insurance and Funds Management)
Liquidity risk is the risk that the Group is unable to meet its payment 
obligations as they fall due, including repaying depositors or 
maturing wholesale debt, or that the Group has insufficient capacity 
to fund increases in assets. The timing mismatch of cash flows and 
the related liquidity risk is inherent in all banking operations and is 
closely monitored by the Group. The Group maintains a portfolio 
of liquid assets to manage potential stresses in funding sources. 
The minimum level of liquidity portfolio assets to hold is based on a 
range of ANZ specific and general market liquidity stress scenarios 
such that potential cash flow obligations can be met over the short to 
medium term.
The Group’s liquidity and funding risks are governed by a set of 
principles which are approved by the ANZ Board Risk Committee. 
In response to the impact of the global financial crisis, the framework 
has been reviewed and updated. The following key components 
underpin the overall framework:
 } Maintaining the ability to meet all payment obligations in the 

immediate term;

 } Ensuring that the Group has the ability to meet ‘survival horizons’ 
under a range of ANZ specific and general market liquidity stress 
scenarios, at the site and Group-wide level, to meet cash flow 
obligations over the short to medium term;

 } Maintaining strength in the Group’s balance sheet structure to 

ensure long term resilience in the liquidity and funding risk profile;
 } Limiting the potential earnings at risk implications associated with 
unexpected increases in funding costs or the liquidation of assets 
under stress;

 } Ensuring the liquidity management framework is compatible with 

local regulatory requirements;

 } Preparation of daily liquidity reports and scenario analysis, 

quantifying the Group’s positions;

 } Targeting a diversified funding base, avoiding undue 

concentrations by investor type, maturity, market source and 
currency;

 } Holding a portfolio of high quality liquid assets to protect 

against adverse funding conditions and to support day-to-day 
operations; and

 } Establishing detailed contingency plans to cover different liquidity 

crisis events.

Management of liquidity and funding risks are overseen by 
the GALCO.

31: Financial Risk Management (continued)

Interest rate risk (continued)
The repricing gaps themselves are constructed based on contractual 
repricing information. However, for those assets and liabilities where 
the contractual term to repricing is not considered to be reflective of 
the actual interest rate sensitivity (for example, products priced at the 
Group’s discretion), a profile based on historically observed and/or 
anticipated rate sensitivity is used. This treatment excludes the effect 
of basis risk between customer pricing and wholesale market pricing. 

Equity securities classified as available-for-sale
The portfolio of financial assets, classified as available-for-sale for 
measurement and financial reporting purposes, also contains equity 
investment holdings which predominantly comprise investments 
held for longer term strategic intentions. These equity investments 
are also subject to market risk which is not captured by the VaR 
measures for traded and non-traded market risks. Regular reviews 
are performed to substantiate valuation of the investments within 
the portfolio and the equity investments are regularly reviewed by 
management for impairment. The fair value of the equity securities 
can fluctuate.

The balance of available-for-sale equity securities for the Group 
amounts to $37 million (2013: $59 million) and $22 million (2013: 
$44 million) for the Company. Consequently any variation in value is 
unlikely to have a material impact on the Group.

Foreign currency risk – structural exposures
The investment of capital in foreign operations, such as branches, 
subsidiaries or associates with functional currencies other than the 
Australian dollar, exposes the Group to the risk of changes in foreign 
exchange rates.

The main operating (or functional) currencies of Group entities 
are the Australian dollar, the New Zealand dollar and the US dollar, 
with a number of overseas undertakings operating in various other 
currencies. The Group presents its consolidated financial statements 
in Australian dollars, as the Australian dollar is the dominant currency. 
The Group’s consolidated balance sheet is therefore affected by 
exchange differences between the Australian dollar and functional 
currencies of foreign operations. Variations in the value of these 
overseas operations arising as a result of exchange differences are 
reflected in the foreign currency translation reserve in equity.

The Group routinely monitors this risk and conducts hedging, where 
it is expected to add shareholder value, in accordance with approved 
policies. The Group’s exposures to structural foreign currency risks 
are managed with the primary objective of ensuring, where practical, 
that the consolidated capital ratios are neutral to the effect of 
changes in exchange rates.

Selective hedges were in place during the 2014 and 2013 financial 
years. For details on the hedging instruments used and effectiveness 
of hedges of net investments in foreign operations, refer to note 11 
to these financial statements. The Group’s economic hedges against 
New Zealand Dollar and US Dollar revenue streams are included 
within ‘Trading derivatives’ at note 11.

144

NOTES TO THE FINANCIAL STATEMENTS (continued)31: Financial Risk Management (continued)

Scenario Modelling
A key component of the Group’s liquidity management framework 
is scenario modelling. APRA requires ADIs to assess liquidity under 
different scenarios, including the ‘going-concern’ and ‘name-crisis’. 

‘Going-concern’: reflects the normal behaviour of cash flows in the 
ordinary course of business. APRA requires that the Group must be 
able to meet all commitments and obligations under a going concern 
scenario, within the ADIs normal funding capacity (‘available to fund’ 
limit), over at least the following 30 calendar days. In estimating the 
funding requirement, the Group models expected cash flows by 
reference to historical behaviour and contractual maturity data.

‘Name-crisis’: refers to a potential name-specific liquidity crisis which 
models the behaviour of cash flows where there is a problem (real 
or perceived) which may include, but is not limited to, operational 
issues, doubts about the solvency of the Group or adverse rating 
changes. Under this scenario the Group may have significant difficulty 
rolling over or replacing funding. Under a name crisis, APRA requires 
the Group to be cash flow positive over a five business day period.

‘Survival horizons’: The Global financial crisis has highlighted the 
importance of differentiating between stressed and normal market 
conditions in a name-specific crisis, and the different behaviour that 
offshore and domestic wholesale funding markets can exhibit during 
market stress events. As a result, the Group has enhanced its liquidity 
risk scenario modelling, to supplement APRA’s statutory requirements. 

The Group has linked its liquidity risk appetite to defined liquidity 
‘survival horizons’ (i.e. the time period under which ANZ must 
maintain a positive cash flow position under a specific scenario or 
stress). Under these scenarios, customer and/or wholesale balance 
sheet asset/liability flows are stressed. The following stressed 
scenarios are modelled:
 } Extreme Short Term Crisis Scenario (ESTC): A name-specific stress 

during a period of market stress.

 } Short Term Crisis Scenario (NSTC): A name-specific stress during a 

period of normal markets conditions.

 } Global Funding Market Disruption (GFMD): Stressed global 

wholesale funding markets leading to a closure of domestic and 
offshore markets.

 } Offshore Funding Market Disruption (OFMD): Stressed global 
wholesale funding markets leading to a closure of offshore 
markets only.

Each of ANZ’s operations is responsible for ensuring its compliance 
with all scenarios that are required to be modelled. Additionally, we 
measure, monitor and manage all modelled liquidity scenarios on an 
aggregated Group-wide level.

The above represents the current framework, this will be updated 
accordingly in 2015 to reflect Basel 3 related changes.

Liquidity Portfolio Management
The Group holds a diversified portfolio of cash and high credit quality 
securities that may be sold or pledged to provide same-day liquidity. 
This portfolio helps protect the Group’s liquidity position by providing 
cash in a severely stressed environment. All assets held in the prime 
portfolio are securities eligible for repurchase under agreements with 
the applicable central bank (i.e. ‘repo eligible’).

The liquidity portfolio is well diversified by counterparty, currency 
and tenor. Under the liquidity policy framework, securities purchased 
for ANZ’s liquidity portfolio must be of a similar or better credit 
quality to ANZ’s external long-term or short-term credit ratings and 
continue to be repo eligible.

Supplementing the prime liquid asset portfolio, the Group holds 
additional liquidity;
 } central bank deposits with the US Federal Reserve, Bank of England 

and Bank of Japan of $21.8 billion,

 } Australian Commonwealth and State Government securities of 
$8.4 billion and gold & precious metals of $3.0 billion, and, 

 } cash and other securities to satisfy local country regulatory liquidity 

requirements which are not included in the liquid assets below.

Eligible securities

Prime liquidity portfolio (market values1)

Australia
New Zealand
United States
United Kingdom
Singapore
Hong Kong
Japan

Prime Liquidity Portfolio (excluding Internal RMBS)
Internal RMBS (Australia)
Internal RMBS (New Zealand)

Total Prime Portfolio

Other Eligible Securities

Total

1  Market value is post the repo discount applied by the applicable central bank.

2014
$m

31,710
11,450
4,296
5,844
2,853
1,166
1,250

58,569
43,500
5,089

107,158

33,200

2013
$m

27,787 
11,095 
2,067 
5,129 
3,106 
596 
1,359 

51,139 
35,677 
3,738 

90,554 

31,013 

140,358

121,567 

NOTES TO THE FINANCIAL STATEMENTS  

  145

ANZ ANNUAL REPORT 201431: Financial Risk Management (continued)

Liquidity Crisis Contingency Planning
The Group maintains APRA-endorsed liquidity crisis contingency 
plans defining an approach for analysing and responding to a 
liquidity threatening event at a country and Group-wide level. 
To align with the enhanced liquidity scenario analysis framework, 
crisis management strategies are assessed against the Group’s crisis 
stress scenarios.

Group Funding 
ANZ manages its funding profile using a range of funding metrics 
and balance sheet disciplines. This approach is designed to ensure 
that an appropriate proportion of the Group’s assets are funded 
by stable funding sources including core customer deposits, 
longer-dated wholesale funding (with a remaining term exceeding 
one year) and equity. 

The framework is compliant with APRA’s key liquidity contingency 
crisis planning requirements and guidelines and includes:
 } The establishment of crisis severity/stress levels;
 } Clearly assigned crisis roles and responsibilities;
 } Early warning signals indicative of an approaching crisis, and 

mechanisms to monitor and report these signals;

 } Crisis Declaration Assessment processes, and related escalation 

triggers set against early warning signals;

 } Outlined action plans, and courses of action for altering asset and 

liability behaviour;

 } Procedures for crisis management reporting, and making up cash-

flow shortfalls;

 } Guidelines determining the priority of customer relationships in 

the event of liquidity problems; and

 } Assigned responsibilities for internal and external communications.

Regulatory Change
The Basel 3 Liquidity changes include the introduction of two 
liquidity ratios to measure liquidity risk (the Liquidity Coverage Ratio 
(LCR) in 2015 and the Net Stable Funding Ratio (NSFR), expected 
implementation 2018). A component of the liquidity required under 
the new standards will be met via the Committed Liquidity Facility 
(CLF) from the Reserve Bank of Australia (RBA). The Group remains 
well placed to meet these requirements. 

The proposed LCR external disclosures will formally begin from 
March 2015, and are largely as expected and in line with the 
previously released Basel proposals. The LCR will be externally 
disclosed from 31st March 2015 reporting date, and for each 
subsequent financial reporting period thereafter. The disclosure will 
be the average of the previous quarter rather than a spot LCR, and 
will represent the position of the Level 2 entity.

The Basel 3 revised standard on NSFR, released in January 2014, is 
currently undergoing a global review with the expectation of it being 
implemented in 2018.

The Group’s global wholesale funding strategy is designed to 
deliver a sustainable portfolio of wholesale funds that balances 
cost efficiency against prudent diversification and duration. 

Funding plans and performance relative to those plans are reported 
regularly to senior management via the Group Asset and Liability 
Committee (GALCO). These plans address customer balance sheet 
growth and changes in wholesale funding including, targeted 
funding volumes, markets, investors, tenors and currencies for 
senior, secured, subordinated and hybrid transactions. Plans are 
supplemented with a monthly forecasting process which reviews the 
funding position to-date in light of market conditions and balance 
sheet requirements.

Funding plans are generated through the three-year strategic 
planning process and further refined by the annual funding plan and 
approved by the Board. Asset and deposit plans are submitted at the 
business segment level with the wholesale funding requirements 
then derived at the geographic level. To the extent that asset growth 
exceeds funding generated from customer deposits, additional 
wholesale funds are sourced. 

Short-term wholesale funding requirements, with a contractual 
maturity of less than one year, are managed through Group Treasury 
and local Markets operations. Long-term wholesale funding is 
managed and executed through Group Treasury operations in 
Australia and New Zealand.

Funding Position 2014
ANZ targets a diversified funding base, avoiding undue concentrations 
by investor type, maturity, market source and currency. 
$23.9 billion of term wholesale debt (with a remaining term greater 
than one year as at 30 September 2014) was issued during the year. 
In addition, $1.6 billion of ANZ Capital Notes were issued. 
 } All wholesale funding needs were comfortably met.
 } The weighted average tenor of new term debt was 4.9 years 

(4.3 years in 2013).

 } The average term debt portfolio costs are slowly reducing however 

remain substantially above pre-crisis levels.

146

NOTES TO THE FINANCIAL STATEMENTS (continued)31: Financial Risk Management (continued)

The following tables show the Group’s funding composition:

Funding composition

Customer deposits and other liabilities1
Australia
International & Institutional Banking
New Zealand 
Global Wealth 
GTSO and Group Centre

Total customer deposits

Other2

Total customer deposits and other liabilities (funding)

Wholesale funding3
Debt issuances4
Subordinated debt
Certificates of deposit (wholesale)
Commercial paper
Other wholesale borrowings5

Total wholesale funding

Shareholders equity (excl preference shares)

Total funding maturity
Total short term wholesale funding6
Long term wholesale funding7
  – less than 1 year residual maturity 
  – greater than 1 year residual maturity
Total customer deposits and other liabilities (funding)
Shareholders’ equity and hybrid debt

2014
$m

2013
$m

161,108
182,701
51,360
13,844
(5,294)

152,371 
163,151 
46,494 
11,569 
(4,756)

403,719

368,829 

14,502

13,158 

418,221

381,987 

79,291
13,607
52,754
15,152
42,460

69,570 
12,804 
58,276 
12,255 
38,813

203,264

191,718 

48,413

44,732 

14%

3%
12%
63%
8%

15% 

3% 
12% 
62% 
8% 

Total funding and shareholders’ equity excluding preference share capital

100%

100% 

Includes term deposits, other deposits and an adjustment recognised in Group Centre to eliminate Global Wealth investments in ANZ deposit products.
Includes interest accruals, payables and other liabilities, provisions and net tax provisions, excluding other liabilities in Global Wealth.

1 
2 
3  Liability for acceptances have been removed as they do not provide net funding. 
4  Excludes term debt issued externally by Global Wealth.
5 
6  RBA open-repo arrangement netted down by exchange settlement account cash balance.
7  Long term wholesale funding amounts are stated at original hedged exchange rates. Movements due to currency fluctuations in actual amounts borrowed are classified as short term 

Includes borrowings from banks, net derivative balances, special purpose vehicles, other borrowings and Euro Trust Securities (preference shares).

wholesale funding.

NOTES TO THE FINANCIAL STATEMENTS  

  147

ANZ ANNUAL REPORT 201431: Financial Risk Management (continued)

Contractual maturity analysis of the Group’s liabilities
The table below analyses the Group and Company’s contractual liabilities, within relevant maturity groupings based on the earliest date on 
which the Group or Company may be required to pay. The amounts represent principal and interest cash flows and hence may differ compared 
to the amounts reported on the balance sheet.

It should be noted that this is not how the Group manages its liquidity risk. The management of this risk is detailed above.

Contractual maturity analysis of financial liabilities at 30 September:

Consolidated at 30 September 2014

Collateral received
Settlement balances owed by ANZ
Deposits and other borrowings
  Deposits from banks
  Certificates of deposit
  Term deposits
  Other deposits interest bearing
  Deposits not bearing interest
  Commercial paper
  Borrowing corporations' debt
  Other borrowing
Liability for acceptances
Debt issuances3
Subordinated debt3,4
Policyholder liabilities
External unit holder liabilities (life insurance funds)
Derivative liabilities (trading)5

Derivative assets and liabilities (balance sheet management)
–  funding
  Receive leg 
  Pay leg
–  other balance sheet management
  Receive leg 
  Pay leg

Consolidated at 30 September 2013

Collateral received
Settlement balances owed by ANZ
Deposits and other borrowings
  Deposits from banks
  Certificates of deposit
  Term deposits
  Other deposits interest bearing
  Deposits not bearing interest
  Commercial paper
  Borrowing corporations' debt
  Other borrowing
Liability for acceptances
Debt issuances3
Subordinated debt3,4
Policyholder liabilities
External unit holder liabilities (life insurance funds)
Derivative liabilities (trading)5

Derivative assets and liabilities (balance sheet management)
–  funding
  Receive leg 
  Pay leg
–  other balance sheet management
  Receive leg
  Pay leg

Less than
3 months1
$m

5,599 
10,114 

35,483 
29,775 
139,549 
193,220 
16,404 
5,803 
521 
260 
1,151 
4,585 
45 
34,038 
3,181 
46,831 

3 to 12
months
$m

– 
– 

2,715 
9,478 
47,877 
– 
– 
9,351 
572 
– 
– 
12,268 
228 
– 
– 
– 

1 to
5 years
$m

– 
– 

32 
14,972 
6,919 
– 
– 
– 
306 
– 
– 
55,049 
6,868 
– 
– 
– 

After
5 years
$m

– 
– 

– 
100 
130 
– 
– 
– 
– 
– 
– 
12,989 
7,129 
– 
– 
– 

No
maturity
specified2
$m

– 
– 

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
1,087 
516 
– 
– 

Total
$m

5,599 
10,114 

38,230 
54,325 
194,475 
193,220 
16,404 
15,154 
1,399 
260 
1,151 
84,891 
15,357 
34,554 
3,181 
46,831 

(21,655)
21,433 

(23,313)
23,696 

(81,464)
80,951 

(26,370)
24,976 

(10,663)
10,691 

(10,793)
10,994 

(16,258)
16,337 

(7,041)
7,270 

– 
– 

– 
– 

(152,802)
151,056 

(44,755)
45,292 

Less than
3 months1
$m

3,921 
8,695 

25,072 
34,310 
137,218 
166,587 
14,446 
6,021 
372 
315 
812 
3,116 
1,570 
31,703 
3,511 
39,557 

3 to 12
months
$m

– 
– 

2,161 
10,361 
47,934 
– 
– 
6,246 
687 
– 
– 
10,624 
1,525 
– 
– 
–

1 to
5 years
$m

– 
– 

8 
15,492 
4,601 
– 
– 
– 
351 
– 
– 
51,256 
7,334 
– 
– 
–

After
5 years
$m

– 
– 

– 
– 
111 
– 
– 
– 
– 
– 
– 
10,858 
3,993 
– 
– 
–

No
maturity
specified2
$m

– 
– 

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
1,065 
685 
– 
–

Total
$m

3,921 
8,695 

27,241 
60,163 
189,864 
166,587 
14,446 
12,267 
1,410 
315 
812 
75,854 
15,487 
32,388 
3,511 
39,557 

(17,475)
18,469 

(28,736)
30,560 

(79,312)
81,302 

(23,167)
23,474 

(9,127)
9,258 

(11,791)
11,924 

(14,640)
14,656 

(5,645)
5,593 

– 
– 

– 
– 

(148,690)
153,805 

(41,203)
41,431 

Includes at call instruments.
Includes perpetual investments brought in at face value only.

1 
2 
3  Any callable wholesale debt instruments have been included at their next call date.
4 
5  The full mark-to-market of derivative liabilities held for trading purposes has been included in the ‘less than 3 months’ category.

Includes instruments that may be settled in cash or in equity, at the option of the Company.

148

NOTES TO THE FINANCIAL STATEMENTS (continued)31: Financial Risk Management (continued)

The Company at 30 September 2014

Collateral received
Settlement balances owed by ANZ
Deposits and other borrowings
  Deposits from banks
  Certificates of deposit
  Term deposits
  Other deposits interest bearing
  Deposits not bearing interest
  Commercial paper
  Other borrowing
Liability for acceptances
Debt issuances3
Subordinated debt3,4
Derivative liabilities (trading)5

Derivative assets and liabilities (balance sheet management)
–  funding
  Receive leg 
  Pay leg
–  other balance sheet management
  Receive leg 
  Pay leg

The Company at 30 September 2013

Collateral received
Settlement balances owed by ANZ
Deposits and other borrowings
  Deposits from banks
  Certificates of deposit
  Term deposits
  Other deposits interest bearing
  Deposits not bearing interest
  Commercial paper
  Other borrowing
Liability for acceptances
Debt issuances3
Subordinated debt3,4
Derivative liabilities (trading)5

Derivative assets and liabilities (balance sheet management)
–  funding
  Receive leg 
  Pay leg
–  other balance sheet management
  Receive leg 
  Pay leg

Less than
3 months1
$m

4,886 
8,189 
– 
34,637 
28,801 
120,289 
160,889 
8,688 
3,669 
128 
717 
2,903 
45 
45,598 

3 to 12
months
$m

– 
– 
– 
2,715 
9,331 
32,237 
– 
– 
6,086 
– 
– 
9,671 
228 
– 

1 to
5 years
$m

– 
– 
– 
21 
14,972 
3,781 
– 
– 
– 
– 
– 
43,935 
6,868 
– 

After
5 years
$m

– 
– 
– 
– 
100 
71 
– 
– 
– 
– 
– 
12,447 
7,139 
– 

No
maturity
specified2
$m

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
343 
– 

Total
$m

4,886 
8,189 
– 
37,373 
53,204 
156,378 
160,889 
8,688 
9,755 
128 
717 
68,956 
14,623 
45,598 

(14,664)
9,182

(15,732)
8,001

(65,771)
10,517

(25,616)
6,274

(9,182)
9,227 

(8,001)
8,174 

(10,517)
10,573 

(6,274)
6,503 

– 
– 

– 
– 

(121,783)
33,974

(33,974)
34,477 

Less than
3 months1
$m

3,532 
7,451 

24,265 
32,486 
117,209 
138,372 
7,574 
3,926 
208 
484 
1,613 
1,552 
35,890 

3 to 12
months
$m

– 
– 

2,160 
10,331 
31,056 
– 
– 
4,097 
– 
– 
9,982 
1,504 
–

1 to
5 years
$m

– 
– 

8 
15,522 
2,301 
– 
– 
– 
– 
– 
40,337 
7,334 
–

After
5 years
$m

– 
– 

– 
– 
101 
– 
– 
– 
– 
– 
9,541 
3,993 
–

No
maturity
specified2
$m

– 
– 

– 
– 
– 
– 
– 
– 
– 
– 
– 
322 
–

Total
$m

3,532 
7,451 

26,433 
58,339 
150,667 
138,372 
7,574 
8,023 
208 
484 
61,473 
14,705 
35,890 

(10,426)
11,234 

(19,887)
21,073 

(64,244)
65,310 

(21,332)
21,643 

(7,760)
7,857 

(9,343)
9,464 

(10,091)
10,161 

(4,983)
4,948 

– 
– 

– 
– 

(115,889)
119,260 

(32,177)
32,430 

1   Includes at call instruments.
2   Includes perpetual investments brought in at face value only.
3   Any callable wholesale debt instruments have been included at their next call date.
4   Includes instruments that may be settled in cash or in equity, at the option of the Company.
5   The full mark-to-market of derivative liabilities held for trading purposes has been included in the ‘less than 3 months’ category.

Credit related contingencies
Undrawn facilities and issued guarantees comprise the nominal principal amounts of commitments, contingencies and other undrawn facilities 
and represents the maximum liquidity at risk position should all facilities extended be drawn.

The majority of undrawn facilities are subject to customers maintaining specific credit and other requirements or conditions. Many of these 
facilities are expected to be partially used, whereas others may never be required to be drawn upon. As such, the total of the nominal principal 
amounts is not necessarily representative of future liquidity risks or future cash requirements.

NOTES TO THE FINANCIAL STATEMENTS  

  149

ANZ ANNUAL REPORT 201431: Financial Risk Management (continued)

The tables below analyse the Group’s and Company’s undrawn facilities and issued guarantees into relevant maturity groupings based on the 
earliest date on which ANZ may be required to pay.

30 September 2014

Undrawn facilities
Issued guarantees

30 September 2013

Undrawn facilities
Issued guarantees

Life insurance risk
Although not a significant contributor to the Group’s balance sheet, the 
Group’s insurance businesses give rise to unique risks which are managed 
separately from the Group’s banking businesses. The nature of these risks 
and the manner in which they are managed is set out in note 47. 

Operational risk management
Within ANZ, operational risk is defined as the risk of loss resulting 
from inadequate or failed internal processes, people and systems or 
from external events. This definition includes legal risk, and the risk of 
reputational loss or damage arising from inadequate or failed internal 
processes, people and systems, but excludes strategic risk. 

The ANZ Board has delegated its powers to the Risk Committee to 
approve the ANZ Operational Risk Framework which is in accordance 
with Australian Prudential Standard APS 115 Capital Adequacy: 
Advanced Measurement Approaches to Operational Risk. OREC is 
the primary senior executive management forum responsible for 
the oversight of operational risk and the compliance risk control 
environment. OREC supports the Risk Committee in relation to 
the carrying out of its role in connection with operational risk 
and compliance.

OREC monitors the state of operational risk and compliance 
management and will instigate any necessary corrective actions. 
Key responsibilities of OREC include: 
 } Ensuring the execution of ANZ’s Operational Risk Measurement 

and Management Framework and Compliance Framework 

 } Ensuring the execution of Board approved Operational Risk and 

Compliance Policies 

 } Monitor and approve the treatment plans for Extreme rated risks
 } Review material (actual, potential and near miss) operational risk 

and compliance events

Membership of OREC comprises senior executives and the committee 
is chaired by the Chief Risk Officer.

ANZ’s Operational Risk Measurement and Management Framework 
(ORMMF) outlines the approach to managing operational risk. 
It specifically covers the minimum requirements that divisions/business 
units must undertake to identify, assess, measure, monitor, control 
and manage operational risk in accordance to the Board approved risk 
appetite. ANZ does not expect to eliminate all risks, but to ensure that 
the residual risk exposure is managed as low as reasonably practical 
based on a sound risk/reward analysis in the context of an international 
financial institution. ANZ’s ORMMF is supported by specific policies and 
procedures with the effectiveness of the framework assessed through 
a series of governance and assurance reviews. This is supplemented by 
an independent review programme by Internal Audit.

150

Less than
1 year
$m

193,984
40,075

Less than
1 year
$m

170,670 
36,532 

Consolidated

More than
1 year
$m

Total
$m

– 
–

193,984
40,075

Consolidated

More than
1 year
$m

Total
$m

– 
–

170,670 
36,532 

Less than
1 year
$m

153,985
34,916

Less than
1 year
$m

134,622 
31,849 

The Company

More than
1 year
$m

Total
$m

– 
–

153,985
34,916

The Company

More than
1 year
$m

Total
$m

–
–

134,622 
31,849 

Divisional Risk Committees and Business Unit Risk Forums manage 
and maintain oversight of operational and compliance risks 
supported by thresholds for escalation and monitoring which 
is used to inform and support senior management strategic 
business decision making. Day to day management of operational 
and compliance risk is the accountability of every employee. 
Business Units undertake operational risk activities as part of 
this accountability. Divisional risk personnel provide oversight of 
operational risk undertaken in the Business Units.

Group Operational Risk is responsible for exercising governance over 
operational risk through the management of the operational risk 
frameworks, policy development, framework assurance, operational 
risk measurement and capital allocations and reporting of operational 
risk issues to executive committees.

Group Compliance has global oversight responsibility for the ANZ 
Compliance Framework, and each division has responsibility for 
embedding the framework into its business operations, identifying 
applicable regulatory compliance obligations, and escalating when 
breaches occur. The Compliance Framework fosters an integrated 
approach where staff are responsible and accountable for compliance, 
either within their job role, or within their area of influence.

The integration of the Operational Risk Measurement and 
Management and Compliance Frameworks, supported by common 
policies, procedures and tools allows for a simple and consistent way 
to identify, assess, measure and monitor risks across ANZ.

In line with industry practice, ANZ obtains insurance cover from 
third party and captive providers to cover those operational risks 
where cost-effective premiums can be obtained. In conducting their 
business, Business Units are advised to act as if uninsured and not 
to use insurance as a guaranteed mitigation for operational risk. 
Business disruption is a critical risk to a bank’s ability to operate, 
so ANZ has comprehensive business continuity, recovery and 
crisis management plans. The intention of the business continuity 
and recovery plans is to ensure critical business functions can be 
maintained, or restored in a timely fashion, in the event of material 
disruptions arising from internal or external events. 

Group Operational Risk is responsible for maintaining ANZ’s 
Advanced Measurement Approach (AMA) for operational risk. 
Operational risk capital is held to protect depositors and shareholders 
of the bank from rare and severe unexpected losses. ANZ maintains 
and calculates operational risk capital (including regulatory and 
economic capital), on at least a six monthly basis. The capital is 
calculated using scaled external loss data, internal loss data and 
scenarios as a direct input and risk registers as an indirect input.

NOTES TO THE FINANCIAL STATEMENTS (continued)32: Fair value of financial assets and financial liabilities

A significant number of financial instruments are carried on the balance sheet at fair value. The following disclosures set out the Group’s fair 
value measurements, the various levels within which fair value measurements are categorised, and the valuation methodologies and techniques 
used. The fair value disclosure does not cover those instruments that are not considered financial instruments from an accounting perspective, 
such as intangible assets. 

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants 
at the measurement date. The determination of the fair value of financial instruments is fundamental to the financial reporting framework as all 
financial instruments are recognised initially at fair value and, with the exception of those financial instruments carried at amortised cost, are 
remeasured at fair value in subsequent periods. 

On initial recognition, the best evidence of a financial instrument’s fair value is the transaction price. However, in certain circumstances the 
initial fair value may be based on other observable current market transactions in the same instrument, without modification or repackaging, 
or on a valuation technique whose variables include only data from observable markets. For those financial instruments where the fair value at 
initial recognition would be based on unobservable inputs, the difference between the transaction price and the amount determined using a 
valuation technique (being the day one gain or loss) is not immediately recognised in the income statement. 

Subsequent to initial recognition, the fair value of financial instruments measured at fair value is based on quoted market prices, where 
available. In cases where quoted market prices are not available, fair value is determined using market accepted valuation techniques that 
employ observable data. In limited cases where observable market data is not available, the input is estimated based on other observable 
market data, historical trends and other factors that may be relevant. 

In the tables below, financial instruments have been allocated based on their accounting classification. The significant accounting policies in 
note 1 describe how the categories of financial assets and financial liabilities are measured and how income and expenses, including fair value 
gains and losses, are recognised. 

(I) CLASSIFICATION OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES 

The following tables set out the classification of financial asset and liability categories according to measurement bases together with their 
carrying amounts as reported on the balance sheet.

At amortised
cost

At fair value through profit or loss

Hedging

Available-for-
sale assets

Total

Consolidated 30 September 2014

Financial assets
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2
Regulatory deposits
Investments backing policy liabilities
Other financial assets

Financial liabilities
Settlement balances owed by ANZ
Collateral received
Derivative financial instruments1
Deposits and other borrowings
Debt issuances
Subordinated debt
Policy liabilities3
External unit holder liabilities (life insurance funds)
Payables and other liabilities

Designated
on initial
recognition
$m

–
–
–
–
–
–
368
–
33,579
–

33,947

–
–
–
5,494
3,441
–
34,038
3,181
–

46,154

$m

32,559
20,241
5,459
–
–
–
521,384
1,565
–
3,473

584,681

10,114
5,599
–
504,585
76,655
13,607
516
–
7,075

618,151

Held for
trading
$m

–
–
–
49,692
53,730
–
–
–
–
–

Sub-total
$m

–
–
–
49,692
53,730
–
368
–
33,579
–

103,422

137,369

–
–
51,475
–
–
–
–
–
3,870

55,345

–
–
51,475
5,494
3,441
–
34,038
3,181
3,870

101,499

$m

$m

$m

–
–
–
–
2,639
–
–
–
–
–

2,639

–
–
1,450
–
–
–
–
–
–

1,450

–
–
–
–
–
30,917
–
–
–
–

30,917

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a

32,559
20,241
5,459
49,692
56,369
30,917
521,752
1,565
33,579
3,473

755,606

10,114
5,599
52,925
510,079
80,096
13,607
34,554
3,181
10,945

721,100

1  Derivative financial instruments classified as ‘held for trading’ include derivatives entered into as economic hedges which are not designated as accounting hedges.
2  Fair value hedging is applied to financial assets within loans and advances. The resulting fair value adjustments mean that the carrying value differs from the amortised cost.
3 

Includes life insurance contract liabilities of $516 million (2013: $685 million) measured in accordance with AASB 1038 Life insurance contract liabilities and life investment contract liabilities of 
$34,038 million (2013: $31,703 million) which have been designated at fair value through profit or loss in terms under AASB 139. None of the fair value is attributable to changes in the credit risk 
of the life investment contract liabilities. 

NOTES TO THE FINANCIAL STATEMENTS  

  151

ANZ ANNUAL REPORT 201432: Fair Value of Financial Assets and Financial Liabilities (continued)

At amortised
cost

At fair value through profit or loss

Hedging

Available-for-
sale assets

Total

Consolidated 30 September 2013

Financial assets
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2
Regulatory deposits
Investments backing policy liabilities
Other financial assets

Financial liabilities
Settlement balances owed by ANZ
Collateral received
Derivative financial instruments1
Deposits and other borrowings
Debt issuances
Subordinated debt
Policy liabilities3
External unit holder liabilities (life insurance funds)
Payables and other liabilities

Designated
on initial
recognition
$m

–
–
–
–
–
–
136
–
32,083
–

32,219

–
–
–
4,240
5,600
700
31,703
3,511
–

45,754

$m

25,270
19,225
6,530
–
–
–
483,128
2,106
–
3,655

539,914

8,695
3,291
–
462,675
64,776
12,104
685
–
6,415

558,641

Held for
trading
$m

–
–
–
41,288
43,688
–
–
–
–
–

84,976

–
–
45,653
–
–
–
–
–
2,530

48,183

Sub-total
$m

–
–
–
41,288
43,688
–
136
–
32,083
–

117,195

–
–
45,653
4,240
5,600
700
31,703
3,511
2,530

93,937

$m

$m

$m

–
–
–
–
2,190
–
–
–
–
–

2,190

–
–
1,856
–
–
–
–
–
–

1,856

–
–
–
–
–
28,277
–
–
–
–

28,277

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a

25,270
19,225
6,530
41,288
45,878
28,277
483,264
2,106
32,083
3,655

687,576

8,695
3,291
47,509
466,915
70,376
12,804
32,388
3,511
8,945

654,434

1  Derivative financial instruments classified as ‘held for trading’ include derivatives entered into as economic hedges which are not designated as accounting hedges.
2  Fair value hedging is applied to financial assets within loans and advances. The resulting fair value adjustments mean that the carrying value differs from the amortised cost.
3 

Includes life insurance contract liabilities of $516 million (2013: $685 million) measured in accordance with AASB 1038 Life insurance contract liabilities and life investment contract liabilities of 
$34,038 million (2013: $31,703 million) which have been designated at fair value through profit or loss in terms under AASB 139. None of the fair value is attributable to changes in the credit risk 
of the life investment contract liabilities. 

The Company 30 September 2014

Financial assets
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2
Regulatory deposits
Due from controlled entities
Other financial assets

Financial liabilities
Settlement balances owed by ANZ
Collateral received
Derivative financial instruments1
Deposits and other borrowings
Due to controlled entities
Debt issuances
Subordinated debt
Payables and other liabilities

At amortised
cost

At fair value through profit or loss

Hedging

Available-for-
sale assets

Total

Designated
on initial
recognition
$m

–
–
–
–
–
–
77
–
–
–

77

–
–
–
96
–
2,630
–
–

2,726

$m

30,655
18,150
4,873
–
–
–
414,989
434
99,194
1,758

570,053

8,189
4,886
–
423,076
93,796
61,531
12,870
4,111

608,459

Held for
trading
$m

–
–
–
38,049
50,549
–
–
–
–
–

88,598

–
–
49,201
–
–
–
–
3,556

52,757

Sub-total
$m

$m

$m

$m

–
–
–
38,049
50,549
–
77
–
–
–

88,675

–
–
49,201
96
–
2,630
–
3,556

55,483

–
–
–
–
2,333
–
–
–
–
–

2,333

–
–
1,273
–
–
–
–
–

1,273

–
–
–
–
–
26,151
–
–
–
–

26,151

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a

30,655
18,150
4,873
38,049
52,882
26,151
415,066
434
99,194
1,758

687,212

8,189
4,886
50,474
423,172
93,796
64,161
12,870
7,667

665,215

1  Derivative financial instruments classified as ‘held for trading’ include derivatives entered into as economic hedges which are not designated as accounting hedges.
2  Fair value hedging is applied to financial assets within loans and advances. The resulting fair value adjustments mean that the carrying value differs from the amortised cost.

152

NOTES TO THE FINANCIAL STATEMENTS (continued)32: Fair Value of Financial Assets and Financial Liabilities (continued)

The Company 30 September 2013

Financial assets
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2
Regulatory deposits
Due from controlled entities
Other financial assets

Financial liabilities
Settlement balances owed by ANZ
Collateral received
Derivative financial instruments1
Deposits and other borrowings
Due to controlled entities
Debt issuances
Subordinated debt
Payables and other liabilities

At amortised
cost

At fair value through profit or loss

Hedging

Available-for-
sale assets

Total

Designated
on initial
recognition
$m

– 
– 
– 
– 
– 
– 
94
– 
– 
– 

94

– 
– 
– 
– 
– 
5,600
700
– 

6,300

$m

22,798
16,621
5,638
– 
– 
– 
383,079
990
71,354
1,750

502,230

7,451
3,531
– 
385,449
64,649
51,368
11,362
3,844 

527,654

Held for
trading
$m

– 
– 
– 
31,464
39,047
– 
–
– 
– 
– 

70,511

– 
– 
40,153
– 
– 
– 
– 
2,403 

42,556

Sub-total
$m

$m

$m

$m

– 
– 
– 
31,464
39,047
– 
94
– 
– 
– 

70,605

– 
– 
40,153
– 
– 
5,600
700
2,403 

48,856

– 
– 
– 
– 
1,964
– 
–
– 
– 
– 

1,964

– 
– 
1,674
– 
– 
– 
– 
– 

1,674

– 
– 
– 
– 
– 
23,823
–
– 
– 
– 

23,823

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a

22,798
16,621
5,638
31,464
41,011
23,823
383,173
990
71,354
1,750

598,622

7,451
3,531
41,827
385,449
64,649
56,968
12,062
6,247

578,184

1  Derivative financial instruments classified as ‘held for trading’ include derivatives entered into as economic hedges which are not designated as accounting hedges.
2  Fair value hedging is applied to financial assets within loans and advances. The resulting fair value adjustments mean that the carrying value differs from the amortised cost.

(ii) MEASUREMENT OF FAIR VALUE

a) Valuation methodologies
ANZ has an established control framework that ensures fair value is either determined or validated by a function independent of the party that 
undertakes the transaction. The control framework ensures that all models are calibrated periodically to test that outputs reflect prices from 
observable current market transactions in the same instrument or other available observable market data.

Where quoted market prices are used, prices are independently verified from other sources. For fair values determined using a valuation model, 
the control framework may include, as applicable, independent development or validation of valuation models, any inputs to those models, 
any adjustments required outside of the valuation model and, where possible, independent validation of model outputs. In this way, continued 
appropriateness of the valuations is ensured. 

In instances where the Group holds offsetting risk positions, the Group uses the portfolio exemption in AASB 13 to measure the fair value of 
such groups of financial assets and financial liabilities on the basis of the price that would be received to sell a net long position (that is, an asset) 
for a particular risk exposure or to transfer a net short position (that is, a liability) for a particular risk exposure.

The Group categorises its fair value measurements on the basis of inputs used in measuring fair value using the fair value hierarchy below:
 } Level 1 –  Financial instruments that have been valued by reference to unadjusted quoted prices in active markets for identical financial 

instruments. This category includes financial instruments valued using quoted yields where available for specific debt securities.
 } Level 2 –  Financial instruments that have been valued through valuation techniques incorporating inputs other than quoted prices within 

Level 1 that are observable for a similar financial asset or liability, either directly or indirectly.

 } Level 3 –  Financial instruments that have been valued using valuation techniques which incorporate significant inputs that are not based 

on observable market data (unobservable inputs).

NOTES TO THE FINANCIAL STATEMENTS  

  153

ANZ ANNUAL REPORT 201432: Fair Value of Financial Assets and Financial Liabilities (continued)

(b)  Valuation techniques and inputs used
In the event that there is no quoted market price for the instrument, fair value is based on valuation techniques. The valuation models 
incorporate the impact of bid/ask spreads, counterparty credit spreads, funding costs and other factors that would influence the fair value 
determined by market participants. 

The majority of valuation techniques employ only observable market data. However, for certain financial instruments the valuation technique 
may employ some data (valuation inputs or components) which is not readily observable in the current market. In these cases valuation inputs 
(or components of the overall value) are derived and extrapolated from other relevant market data and tested against historic transactions and 
observed market trends. To the extent that valuation is based on models or inputs that are not observable in the market, the determination of 
fair value can be more subjective, dependent on the significance of the unobservable input to the overall valuation.

The following valuation techniques have been applied to determine the fair values of financial instruments where there is no quoted price for 
the instrument:
 } For instruments classified as Trading security assets and Securities short sold, Derivative financial assets and liabilities, Available-for-sale 

financial assets, and Investments backing policy liabilities, fair value measurements are derived by using modelled valuations techniques 
(including discounted cash flow models) that incorporate market prices/yields for securities with similar credit risk, maturity and yield 
characteristics; and/or current market yields for similar instruments. 

 } For Net loans and advances, Deposits and other borrowings and Debt issuances, discounted cash flow techniques are used where contractual 
future cash flows of the instrument are discounted using discount rates incorporating wholesale market rates or market borrowing rates of 
debt with similar maturities or a yield curve appropriate for the remaining term to maturity.

 } The fair value of external unit holder liabilities (life insurance funds) represents the external unit holder’s share of the net assets of the 
consolidated managed funds, which are carried at fair value. The fair value of policy liabilities being liabilities of the insurance business 
is directly linked to the performance and value of the assets backing the liabilities. These liabilities are carried at fair value using 
observable inputs.

Further details of valuation techniques and significant unobservable inputs used in measuring fair values are described in (iii)(a) below.

There have been no substantial changes in the valuation techniques applied to different classes of financial instruments during the year.

(iii) FINANCIAL ASSETS AND FINANCIAL LIABILITIES THAT ARE MEASURED AT FAIR VALUE IN THE BALANCE SHEET

The table below provides an analysis of financial instruments carried at fair value at reporting date categorised according to the lowest level 
input into a valuation model or a valuation component that is significant to the reported fair value. The significance of the input is assessed 
against the reported fair value of the financial instrument and considers various factors specific to the financial instrument. The fair value has 
been allocated in full to the category in the fair value hierarchy which most appropriately reflects the determination of the fair value.

Consolidated

Financial assets
Trading securities
Derivative financial instruments
Available-for-sale assets1
Investment backing policy liabilities
Net loans and advances (designated at fair value)

Financial liabilities
Payables and other liabilities2
Derivative financial instruments
Deposits and other borrowings  
(designated at fair value)
Debt issuances (designated at fair value)
Policy liabilities3
External unit holder liabilities  
(life insurance funds)
Subordinated debt (designated at fair value)

Fair value measurements

Quoted market price 
(Level 1)

Using observable inputs 
(Level 2)

With significant
non–observable inputs 
(Level 3)

Total

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

45,857
472 
25,147 
18,850
–

90,326

37,645 
826 
23,900 
21,029 
– 

83,400

3,851 
376 

2,474 
803 

–
–
–

–
–

–
–
–

–
–

3,835 
55,791 
5,730 
14,184
368 

79,908

19 
52,444 

5,494 
3,441
34,038

3,181
–

3,643 
44,852 
4,341
10,949 
136 

63,921 

56 
46,269 

4,240 
5,600 
31,703 

3,511 
700 

–
106 
40 
545
–

691

–
105

–
–
–

–
–

– 
200 
36 
105 
–

341 

– 
437 

–
–
–

–
–

49,692
56,369
30,917
33,579
368

41,288 
45,878 
28,277 
32,083 
136 

170,925

147,662 

3,870
52,925

5,494
3,441
34,038

3,181
–

2,530 
47,509 

4,240 
5,600 
31,703 

3,511 
700 

Total

4,227

3,277 

98,617

92,079 

105

437 

102,949

95,793 

1  During the period there were transfers from Level 1 to Level 2 of $357 million for the Group following a reassessment of available pricing information causing the classification to be reconsidered 
as level 2. During the period there were also transfers from Level 2 to Level 1 of $33 million for the Group following increased trading activity to support the quoted prices. Transfers into and out 
of Level 1 and Level 2 are deemed to have occurred as of the beginning of the reporting period in which the transfer occurred. 

2  Represents securities short sold.
3  Policy liabilities relate to life investment contract liabilities only as these are designated at fair value through profit and loss.

154

NOTES TO THE FINANCIAL STATEMENTS (continued)32: Fair Value of Financial Assets and Financial Liabilities (continued)

The Company

Financial assets
Trading securities 
Derivative financial instruments 
Available-for-sale assets1
Net loans and advances (designated at fair value)

Financial liabilities
Payables and other liabilities2
Derivative financial instruments 
Deposits and other borrowings (designated  
at fair value)
Debt issuances (designated at fair value)
Subordinated debt (designated at fair value)

Fair value measurements

Quoted market price 
(Level 1)

Using observable inputs 
(Level 2)

With significant
non–observable inputs 
(Level 3)

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

34,356 
470 
22,265 
–

57,091

27,939 
826 
20,905 
– 

49,670 

3,693 
52,316 
3,864 
77 

59,950

3,537 
373 

2,347 
803 

19
49,998

–
–
–

–
–
–

96
2,630
–

3,525 
39,985 
2,889 
94 

46,493 

56 
40,587 

–
5,600 
700 

–
96 
22 
–

118

–
103

–
–
–

2013
$m

– 
200 
29 
– 

229 

– 
437 

–
–
–

Total

2014
$m

2013
$m

38,049
52,882
26,151
77

117,159

3,556
50,474

96
2,630
–

31,464 
41,011 
23,823 
94 

96,392 

2,403 
41,827 

–
5,600 
700 

Total

3,910

3,150 

52,743

46,943 

103

437 

56,756

50,530 

1  During the period there were transfers from Level 1 to Level 2 of $60 million for the Company following a reassessment of available pricing information causing the classification to be 

reconsidered as Level 2. There were no transfers from Level 2 to Level 1 for the Company during the period. Transfers into Level 1 and Level 2 are deemed to have occurred as of the beginning of 
the reporting period in which the transfer occurred.

2  Represents securities short sold.

(iv) DETAILS OF FAIR VALUE MEASUREMENTS THAT INCORPORATE UNOBSERVABLE MARKET DATA

(a)  Composition of Level 3 fair value measurements
The following table presents the composition of financial instruments measured at fair value with significant unobservable inputs (Level 3 fair 
value measurements).

Consolidated

Asset backed securities
Illiquid corporate bonds
Structured credit products
Managed funds (suspended)
Alternative assets
Other derivatives

Total

The Company

Asset backed securities
Illiquid corporate bonds
Structured credit products
Managed funds (suspended)
Alternative assets
Other derivatives

Total

Financial assets

Derivatives

 Available-for-sale

Investments backing  
policy liabilities

Financial liabilities

Derivatives

2014
$m

–
–
58
–
–
48

106

2013
$m

–
–
137
–
–
63

200 

2014
$m

2013
$m

1
12
–
–
27
–

40

2
11
–
–
23
–

36 

2014
$m

–
–
–
12
533
–

545

2013
$m

2
–
–
31
72
–

2014
$m

–
–
(80)
–
–
(25)

105 

(105)

2013
$m

–
–
(169)
–
–
(268)

(437)

Financial assets

Derivatives

 Available-for-sale

Investments backing  
policy liabilities

2014
$m

–
–
58
–
–
38

96

2013
$m

–
–
137
–
–
63

200 

2014
$m

2013
$m

–
–
–
–
22
–

22

–
9
–
–
20
–

29 

2014
$m

n/a
n/a
n/a
n/a
n/a
n/a

n/a

2013
$m

n/a
n/a
n/a
n/a
n/a
n/a

n/a 

Financial liabilities

Derivatives

2014
$m

–
–
(80)
–
–
(23)

2013
$m

–
–
(169)
–
–
(268)

(103)

(437) 

Structured credit products comprise the structured credit intermediation trades that the Group entered into from 2004 to 2007 whereby it 
sold protection using credit default swaps over certain structures, and mitigated risk by purchasing protection via credit default swaps from 
US financial guarantors over the same structures. These trades are valued using complex models with certain inputs relating to the reference 
assets and derivative counterparties not being observable in the market. Such unobservable inputs include credit spreads and default 
probabilities contributing from 17% to 60% of the valuation. The assets underlying the structured credit products are diverse instruments with 
a wide range of credit spreads and default probabilities relevant to the valuation.

NOTES TO THE FINANCIAL STATEMENTS  

  155

ANZ ANNUAL REPORT 201432: Fair Value of Financial Assets and Financial Liabilities (continued)

The remaining Level 3 balances include Asset backed securities and Illiquid corporate bonds where the effect on fair value of issuer credit cannot be 
directly or indirectly observed in the market; Managed funds (suspended) comprising of fixed income and mortgage investments in managed funds 
that are illiquid and are not currently redeemable; Alternative assets that largely comprise investments in trusts which are illiquid and are not currently 
redeemable, as well as various investments in unlisted equity securities for which no active market exists; and Other derivatives which include reverse 
mortgage swaps where the mortality rate cannot be observed and long dated oil swaps where market data for the full tenor is unobservable. 

(b)  Movements in Level 3 fair value measurements
The following table sets out movements in Level 3 fair value measurements. Derivatives are categorised on a portfolio basis and classified as 
either financial assets or financial liabilities based on whether the closing balance is an unrealised gain or loss. This could be different to the 
opening balance.

Consolidated

Opening balance 
New purchases
Disposals (sales)
Cash settlements 
Transfers: 
  Transfers into Level 3 category
  Transfers out of Level 3 category 
Fair value gain/(loss) recorded in other  
  operating income in the income statement1 
Fair value gain/(loss) recognised in reserves  

in equity 

Closing balance 

The Company

Opening balance 
New purchases
Disposals (sales)
Cash settlements 
Transfers: 
  Transfers into Level 3 category2
  Transfers out of Level 3 category2
Fair value gain/(loss) recorded in other 
  operating income in the income statement1 
Fair value gain/(loss) recognised in reserves 

in equity 

Closing balance 

Financial assets

Derivatives

 Available-for-sale

Investments backing  
policy liabilities

Financial liabilities

Derivatives

2014
$m

200
–
(9)
–

14
(32)

(67)

–

106

2013
$m

335
–
(79)
–

16
–

(72)

–

200

2014
$m

36
4
(12)
–

8
–

–

4

40

2013
$m

31
3
(3)
–

4
–

–

1

36

2014
$m

105
447
(34)
–

–
(2)

29

–

545

2013
$m

313
11
(183)
–

–
–

(36)

–

105

2014
$m

(437)
–
–
19

(13)
254

72

–

(105)

2013
$m

(475)
–
–
57

(7)
–

(12)

–

(437)

Financial assets

Derivatives

 Available-for-sale

Investments backing  
policy liabilities

Financial liabilities

Derivatives

2014
$m

200
–
(9)
–

6
(31)

(70)

–

96

2013
$m

335
–
(79)
–

16
–

(72)

–

200

2014
$m

29
4
(11)
–

–
–

1

(1)

22

2013
$m

2014
$m

2013
$m

26
–
(2)
–

4
–

–

1

29

n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a

n/a

n/a

n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a

n/a

n/a

2014
$m

(437)
–
–
19

(9)
254

70

–

(103)

2013
$m

(475)
–
–
57

(7)
–

(12)

–

(437)

1  Relating to assets and liabilities held at the end of the period.
2  Transfers out of Level 3 relate principally to interest rate swaptions containing multi-callable features. The trade characteristics of the portfolio are such that inputs significant to the valuation are 
now observable. The transfers into Level 3 relate principally to interest rate swaps, cross currency swaps and foreign exchange forwards where activity in the market for those transactions has 
reduced causing certain significant inputs to now be deemed unobservable. Transfers into and out of Level 3 are deemed to have occurred as of the beginning of the reporting period in which 
the transfer occurred.

(c)  Sensitivity to Level 3 data inputs
Where valuation techniques use assumptions due to significant data inputs not being directly observed in the market place (Level 3 inputs), 
changing these assumptions changes the resultant estimate of fair value. The majority of transactions in this category are ‘back-to-back’ in 
nature where ANZ either acts as a financial intermediary or hedges the market risks. Similarly, the valuation of Investments backing policy 
liabilities directly impacts the associated life investment contracts they relate to. In these circumstances, changes in the assumptions generally 
have minimal impact on the income statement and net assets of ANZ. An exception to this is the ‘back-to-back’ structured credit intermediation 
trades which create significant exposure to credit risk. 

Principal inputs used in the determination of fair value of financial instruments included in the structured credit portfolio include counterparty 
credit spreads, market-quoted CDS prices, recovery rates, default probabilities, correlation curves and other inputs, some of which may not 
be directly observable in the market. The potential effect of changing prevailing unobservable inputs to reasonably possible alternative 
assumptions for valuing those financial instruments could result in less than a (+/- ) $10 million impact on profit. The ranges of reasonably 
possible alternative assumptions are established by application of professional judgement and analysis of the data available to support 
each assumption.

156

NOTES TO THE FINANCIAL STATEMENTS (continued) 
 
32: Fair Value of Financial Assets and Financial Liabilities (continued)

(d)  Deferred fair value gains and losses
Where the fair value of a financial instrument at initial recognition is determined using unobservable data that is significant to the valuation of 
the instrument, the difference between the transaction price and the amount determined based on the valuation technique (day one gain or 
loss) is not immediately recognised in the income statement. Subsequently, the day one gain or loss is recognised in the income statement over 
the life of the transaction on a straight line basis or over the period until all inputs become observable. 

The table below summarises the aggregate amount of day-one gains not yet recognised in the income statement and amounts which have 
been subsequently recognised. 

Opening balance
Deferral on new transactions 
Amounts recognised in income statement during the period 

Closing balance 

Consolidated

2014
$m

2013
$m

The Company

2014
$m

2013
$m

4
1
(2)

3

4
1
(1)

4

2
1
(1)

2

2
0
0

2

The closing balance of unrecognised gains is predominantly related to derivative financial instruments.

(v) ADDITIONAL INFORMATION FOR FINANCIAL INSTRUMENTS DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS

(a)  Financial assets designated at fair value through profit or loss
The category loans and advances includes certain loans designated at fair value through profit or loss in order to eliminate an accounting 
mismatch which would arise if the asset were otherwise carried at amortised cost. This mismatch arises as the derivative financial instruments 
which were acquired to mitigate interest rate risk of the loan and advances, are measured at fair value through profit or loss. By designating the 
economically hedged loans, the movements in the fair value attributable to changes in interest rate risk will also be recognised in the income 
statement in the same periods.

At balance date, the credit exposure of the Group on these assets was $368 million (2013: $136 million) and for the Company was $77 million 
(2013: $94 million). For the Group $195 million (2013: $66 million) and the Company $77 million (2013: $66 million) was mitigated by 
collateral held. 

The cumulative change in fair value attributable to change in credit risk was, for the Group, a reduction to the assets of $2 million (2013: reduction 
to the assets of $2 million). For the Company the cumulative change to the assets was $nil (2013: $nil). The amount recognised in the income 
statement attributable to changes in credit risk for the Group was $nil (2013: $2 million gain) and for the Company $nil (2013: $nil).

The change in fair value of the designated financial assets attributable to changes in credit risk has been calculated by determining the change 
in credit rating and credit spread implicit in the loans and advances issued by entities with similar credit characteristics.

(b)  Financial liabilities designated at fair value through profit or loss
Parts of Subordinated debt, Debt issuances and Deposits and other borrowings have been designated as financial liabilities at fair value through 
profit or loss in order to eliminate an accounting mismatch which would arise if the liabilities were otherwise carried at amortised cost. This 
mismatch arises as the derivatives acquired to mitigate interest rate risk within the financial liabilities are measured at fair value through profit 
or loss. Policy liabilities are designated at fair value through profit or loss in accordance with AASB 1038. External unitholder liabilities which are 
not included in the table below, represent the external unitholder share of the ‘Investments backing policy liabilities’ which are designated at fair 
value through profit or loss. 

The table below compares the carrying amount of financial liabilities carried at full fair value, to the contractual amount payable at maturity 
and fair value gains and losses recognised during the period on liabilities carried at full fair value that are attributable to changes in ANZ’s own 
credit rating.

Consolidated

Carrying amount
Amount by which the consideration payable at maturity 

is greater/(less) than the carrying value

Cumulative change in liability value attributable  

to own credit risk: 

  – opening cumulative increase/(decrease)
  – increase/(decrease) recognised during the year
  – closing cumulative increase/(decrease)

Deposits and other
borrowings

Debt issuances

Subordinated debt

Policy liabilities 

2014
$m

2013
$m

34,038

31,703 

2014
$m

5,494

2013
$m

4,240 

2014
$m

3,441

2013
$m

5,600 

–

–
–
–

– 

– 
– 
– 

–

–
–
–

–

– 
– 
– 

(62)

(158)

(13)
47
34

(60)
47 
(13)

2014
$m

–

–

12
(12)
–

2013
$m

700 

(5)

(4)
16 
12

NOTES TO THE FINANCIAL STATEMENTS  

  157

ANZ ANNUAL REPORT 2014 
 
32: Fair Value of Financial Assets and Financial Liabilities (continued)

The Company

Carrying amount
Amount by which the consideration payable at maturity is  
  greater/(less) than the carrying value
Cumulative change in liability value attributable to own credit risk:
  – opening cumulative increase/(decrease)
  – increase/(decrease) recognised during the year
  – closing cumulative increase/(decrease)

Deposits and other
borrowings

Debt issuances

Subordinated debt

2014
$m

96

–

–
–
–

2013
$m

– 

–

– 
– 
– 

2014
$m

2,630

(66)

(13)
46
33

2013
$m

5,600 

(158)

(60)
47 
(13)

2014
$m

–

–

12
(12)
–

2013
$m

700 

(5)

(4)
16 
12

For each of Subordinated debt, Debt issuances and Deposits and other borrowings, the change in fair value attributable to changes in credit risk 
has been determined as the amount of change in fair value that is not attributable to changes in market conditions that give rise to market risks 
(benchmark interest rate and foreign exchange rates). This approach is deemed appropriate as the changes in fair value arising from factors other 
than changes in own credit risk or changes in observed (benchmark) interest rates and foreign exchange rates are considered to be insignificant.

(vi) FINANCIAL ASSETS AND FINANCIAL LIABILITIES NOT MEASURED AT FAIR VALUE 

The table below reflects the carrying amounts of financial instruments not measured at fair value on the Group’s balance sheet and where the 
carrying amount is not considered a close approximation of fair value. The table also provides comparison of the carrying amount of these 
financial instruments to the Group’s estimate of their fair value. The categorisation of the fair value into the levels within the fair value hierarchy 
is determined in accordance with the methodology set out on page(s) 153 (section ii).

Consolidated

Financial assets
Net loans and advances

Financial liabilities
Deposits and other borrowings
Debt issuances
Subordinated debt

Total

The Company

Financial assets
Net loans and advances

Financial liabilities
Deposits and other borrowings
Debt issuances
Subordinated debt

Total

Carrying 
amount

Fair value 
(total)

2014
$m

2014
$m

521,384

521,384

504,585
76,655
13,607

594,847

521,884

521,884

504,760
77,714
13,764

596,238

Categorised into fair value hierarchy

Quoted market 
price (Level 1)
2014
$m

Using 
observable 
inputs (Level 2)
2014
$m

With significant
non-observable 
inputs (Level 3)
2014
$m

Carrying 
amount

Fair value 
(total)

2013
$m

2013
$m

–

–

–
29,893
10,805

40,698

498,545

498,545

504,760
47,821
2,959

555,540

23,339

23,339

–
–
–

–

483,128

483,128

462,675
64,776
12,104

539,555

483,652

483,652

462,913
65,635
12,273

540,821

Carrying 
amount

Fair value 
(total)

Categorised into fair value hierarchy

Carrying 
amount

Fair value 
(total)

Quoted market 
price (Level 1)
2014
$m

2014
$m

Using 
observable 
inputs (Level 2)
2014
$m

With significant
non-observable 
inputs (Level 3)
2014
$m

2013
$m

2013
$m

415,391

415,391

423,222
62,419
13,036

498,677

–

–

–
18,861
10,072

28,933

396,264

396,264

423,222
43,558
2,964

469,744

19,127

19,127

–
–
–

–

383,079

383,079

385,449
51,368
11,362

448,179

383,575

383,575

385,635
52,031
11,562

449,228

2014
$m

414,989

414,989

423,076
61,531
12,870

497,477

The following sets out the Group’s basis of establishing fair value of financial instruments not measured at fair value on the balance sheet. 
The valuation techniques employed are consistent with those used to calculate fair values of financial instruments carried at fair value. 
Certain Net loans and advances, Deposits and other borrowings and Debt issuances have been designated at fair value and are therefore 
excluded from the tables above. 

158

NOTES TO THE FINANCIAL STATEMENTS (continued)32: Fair Value of Financial Assets and Financial Liabilities (continued)

Net loans and advances 
The fair value has been determined through discounting future cash flows.

For Net loans and advances to banks, the fair value is derived by discounting cash flows using prevailing market rates for lending with similar 
credit quality. 

For Net loans and advances to customers, the fair value is the present value of future cash flows, discounted using a curve which incorporates 
changes in wholesale market rates, the Group’s cost of wholesale funding and the customer margin, as appropriate. 

Deposits and other borrowings
For interest bearing fixed maturity deposits and other borrowings and acceptances with quoted market prices, market borrowing rates of 
interest for debt with a similar maturity are used to discount contractual cash flows to derive the fair value. The fair value of a deposit liability 
without a specified maturity or at call is deemed to be the amount payable on demand at the reporting date. The fair value is not adjusted for 
any value expected to be derived from retaining the deposit for a future period of time. 

Debt issuances and Subordinated debt
The aggregate fair value of Debt issuances and Subordinated debt is calculated based on quoted market prices or observable inputs where 
applicable. For those debt issuances where quoted market prices were not available, a discounted cash flow model using a yield curve 
appropriate for the remaining term to maturity of the debt instrument used. The fair value includes the effects of the appropriate credit spreads 
applicable to ANZ for that instrument.

33: Maturity Analysis of Assets and Liabilities
The following is an analysis of asset and liability line items in the balance sheet that combine amounts expected to be realised or due to be 
settled within one year and after more than one year.1

Consolidated

Available-for-sale assets
Net loans and advances
Investments backing policy liabilities

Deposits and other borrowings
Policy liabilities2
Debt issuances
Subordinated debt3

2014

Within
one year
$m

After more
 than one year
$m

8,819
124,985
28,361

488,862
34,554
15,720
–

22,098
396,767
5,218

21,217
–
64,376
13,607

Total
$m

30,917
521,752
33,579

510,079
34,554
80,096
13,607

2013

Within
one year
$m

After more
 than one year
$m

Total
$m

8,747 
124,747 
25,535

448,206 
32,388
10,222 
1,893 

19,530

28,277 
358,517  483,264
6,548  32,083 

18,709  466,915
–  32,388 
70,376 
12,804 

60,154
10,911

1  Excludes asset and liability line items where the entire amount is considered as “within one year”, “after more than one year” or having no specific maturities.
2 
3 

Includes $516 million (2013: $685 million) that relates to life insurance contract liabilities.
Includes $1,087 million (2013: $1,065 million) that relates to perpetual notes.

NOTES TO THE FINANCIAL STATEMENTS  

  159

ANZ ANNUAL REPORT 201434: Offsetting
The following tables identify financial assets and liabilities which have been offset in the balance sheet (in accordance with AASB 132 – Financial 
Instruments: Presentation (AASB 132)) and those which have not been offset in the balance sheet but are subject to enforceable master netting 
agreements (or similar arrangements) with our trading counterparties. The effect of over collaterisation has not been taken into account. 
A description of the rights of set-off associated with financial assets and financial liabilities subject to master netting agreements or similar, 
including the nature of those rights, are described in note 31 – Financial Risk Management: Collateral Management.

Total amounts 
recognised in the 
balance sheet1

Amounts not 
subject to master 
netting agreement 
or similar

Consolidated 30 September 2014

Derivative assets
Reverse repurchase, securities borrowing  
  and similar agreements2

Total financial assets

Derivative liabilities
Repurchase, securities lending  
  and similar agreements3

Total financial liabilities

$m

56,369

13,384

69,753

(52,925)

(8,641)

(61,566)

$m

(5,236)

(5,928)

(11,164)

4,148

8,588

12,736

Total amounts 
recognised in the 
balance sheet1

Amounts not 
subject to master 
netting agreement 
or similar

Consolidated 30 September 2013

Derivative assets
Reverse repurchase, securities borrowing  
  and similar agreements2

Total financial assets

Derivative liabilities
Repurchase, securities lending  
  and similar agreements3

Total financial liabilities

$m

45,878 

8,477

54,355

(47,509) 

(1,540) 

(49,049) 

$m

(5,936)

(4,105)

(10,041)

4,947

1,085

6,032

Amount subject to master netting agreement or similar

Related amounts not offset in the 
statement of financial position

Total
$m

51,133

7,456

58,589

(48,777)

(53)

(48,830)

Financial 
instruments

$m

(41,871)

(20)

(41,891)

41,871

20

41,891

Financial collateral 
(received)/
pledged

Net amount

$m

(5,048)

(7,436)

(12,484)

4,586

33

4,619

$m

4,214

–

4,214

(2,320)

–

(2,320)

Amount subject to master netting agreement or similar

Related amounts not offset in the 
statement of financial position

Total
$m

39,942 

4,372

44,314

(42,562)

(455)

(43,017)

Financial 
instruments

$m

(34,311)

(172)

(34,483)

34,311

172

34,483

Financial collateral 
(received)/
pledged

Net amount

$m

(3,543)

(4,200)

(7,743)

5,702

194

5,896

$m

2,088

–

2,088

(2,549)

(89)

(2,638)

1  The Group/Company does not have any arrangements that satisfy the conditions of AASB 132 to offset within the balance sheet.
2  Reverse repurchase agreements are presented in the balance sheet within cash if duration is less than 90 days. If maturity is greater than 90 days they are presented in net loans and advances.
3  Repurchase agreements are presented in the balance sheet within payables and other liabilities.

160

NOTES TO THE FINANCIAL STATEMENTS (continued)34: Offsetting (continued)

Total amounts 
recognised in the 
balance sheet1

Amounts not 
subject to master 
netting agreement 
or similar

The Company 30 September 2014

Derivative assets
Reverse repurchase, securities borrowing  
  and similar agreements2

Total financial assets

Derivative liabilities
Repurchase, securities lending  
  and similar agreements3

Total financial liabilities

$m

52,882

12,907

65,789

(50,474)

(8,473)

(58,947)

$m

(4,230)

(5,451)

(9,681)

3,615

8,420

12,035

Total amounts 
recognised in the 
balance sheet1

Amounts not 
subject to master 
netting agreement 
or similar

The Company 30 September 2013

Derivative assets
Reverse repurchase, securities borrowing  
  and similar agreements2

Total financial assets

Derivative liabilities
Repurchase, securities lending  
  and similar agreements3

Total financial liabilities

$m

41,011

8,241

49,252

(41,827)

(1,341)

(43,168)

$m

(5,013)

(3,869)

(8,882)

3,677

886

4,563

Amount subject to master netting agreement or similar

Related amounts not offset in the 
statement of financial position

Total
$m

48,652

7,456

56,108

(46,859)

(53)

(46,912)

Financial 
instruments

$m

(40,541)

(20)

(40,561)

40,541

20

40,561

Financial collateral 
(received)/
pledged

Net amount

$m

(4,458)

(7,436)

(11,894)

4,247

33

4,280

$m

3,653

–

3,653

(2,071)

–

(2,071)

Amount subject to master netting agreement or similar

Related amounts not offset in the 
statement of financial position

Total
$m

35,998

4,372

40,370

(38,150)

(455)

(38,605)

Financial 
instruments

$m

(30,845)

(172)

(31,017)

30,845 

172 

31,017

Financial collateral 
(received)/
pledged

Net amount

$m

(3,308)

(4,200)

(7,508)

5,233

194

5,427

$m

1,845

–

1,845

(2,072)

(89)

(2,161)

1  The Group/Company does not have any arrangements that satisfy the conditions of AASB 132 to offset within the balance sheet.
2  Reverse repurchase agreements are presented in the balance sheet within cash if duration is less than 90 days. If maturity is greater than 90 days they are presented in net loans and advances.
3  Repurchase agreements are presented in the balance sheet within payables and other liabilities.

NOTES TO THE FINANCIAL STATEMENTS  

  161

ANZ ANNUAL REPORT 201435: Segment Analysis
(i) DESCRIPTION OF SEGMENTS

The Group operates on a divisional structure with Australia, 
International and Institutional Banking (IIB), New Zealand and 
Global Wealth being the major operating divisions. The IIB and 
Global Wealth divisions are coordinated globally. Global Technology, 
Services and Operations (GTSO) and Group Centre provide support 
to the operating divisions, including technology, operations, shared 
services, property, risk management, financial management, strategy, 
marketing, human resources and corporate affairs. The Group Centre 
includes Group Treasury and Shareholder Functions.

The segments and product and services categories as reported below 
are consistent with internal reporting provided to the chief operating 
decision maker, being the Chief Executive Officer.

The primary sources of external revenue across all divisions are 
interest income, fee income and trading income. The Australia and 
New Zealand divisions derive revenue from products and services 
from retail and commercial banking. IIB derives its revenue from retail 
and institutional products and services as well as partnerships. Global 
Wealth derives revenue from funds management, insurance and 
private wealth. 

During 2014, Operations, Technology, Property, and certain 
enablement functions supporting the operating divisions (including 
Human Resources, Risk, Finance and Legal) were transferred from 
the operating divisions to GTSO and Group Centre. Comparative 
information has been restated.

(ii) OPERATING SEGMENTS

Transactions between business units across segments within ANZ are conducted on an arms length basis. 

Year ended 30 September 2014 ($m)

External interest income
External interest expense
Adjustment for intersegment interest

Net interest income
Other external operating income
Share of associates’ profit

Segment revenue

Other external expenses
Adjustments for intersegment expenses

Operating expenses

Profit before credit impairment and income tax
Credit impairment (charge)/release

Segment result before tax

Income tax expense
Non-controlling interests

Profit after income tax attributed to shareholders  
  of the company

Non-cash expenses
Depreciation and amortisation
Equity-settled share based payment expenses
Credit impairment (charge)/release

Financial position
Goodwill
Investments in associates
Total external assets
Total external liabilities

International  
and  
Institutional 
Banking

7,783 
(2,965)
(832)

3,986 
2,518 
511 

7,015 

(1,978)
(1,237)

(3,215)

3,800 
(215)

3,585 

(882)
(12)

Australia

16,069 
(5,159)
(3,865)

7,045 
1,180 
3 

8,228 

(1,770)
(1,287)

(3,057)

5,171 
(819)

4,352 

(1,304)
– 

New 
Zealand

5,251 
(2,624)
(465)

2,162 
348 
1 

2,511 

(657)
(376)

(1,033)

1,478 
8 

1,486 

(416)
– 

Global Wealth

GTSO and 
Group 
Centre

Other 
items1

307 
(442)
302 

167 
1,577 
– 

1,744 

(627)
(399)

(1,026)

718 
2 

720 

(195)
– 

114 
(4,538)
4,861 

437 
(359)
2 

80 

(3,728)
3,299 

(429)

(349)
35 

(314)

97 
– 

– 
14 
(1)

13 
463 
– 

476 

– 
– 

– 

476 
3 

479 

(325)
– 

Group 
Total

29,524 
(15,714)
– 

13,810 
5,727 
517 

20,054 

(8,760)
– 

(8,760)

11,294 
(986)

10,308 

(3,025)
(12)

3,048 

2,691

1,070 

525 

(217)

154 

7,271 

(127)
(16)
(819)

– 
11 
290,726 
173,105 

(180)
(123)
(215)

1,131 
4,485 
342,880 
300,620 

(17)
(20)
8 

1,766 
3 
89,443 
73,078 

(121)
(8)
2 

(391)
(48)
35 

1,614 
6 
50,465 
55,444 

– 
77 
(1,262)
120,587 

(3)
–
3 

– 
– 
(160)
(26)

(839)
(215)
(986)

4,511 
4,582 
772,092 
722,808 

1 

In evaluating the performance of the operating segments, certain items are removed from the operating segment result where they are not considered integral to the ongoing performance 
of the segment and are evaluated separately. These items are set out in part (iii) of this note (refer pages 206 to 207 for further analysis).

162

NOTES TO THE FINANCIAL STATEMENTS (continued) 
35: Segment Analysis (continued)

Year ended 30 September 2013 ($m)

External interest income
External interest expense
Adjustment for intersegment interest

Net interest income
Other external operating income
Share of associates’ profit

Segment revenue

Other external expenses
Adjustments for intersegment expenses

Operating expenses

Profit before credit impairment and income tax
Credit impairment (charge)/release

Segment result before tax

Income tax expense
Non-controlling interests

International  
and  
Institutional 
Banking

7,384 
(2,670)
(1,045)

3,669 
2,434 
477 

6,580 

(1,786)
(1,199)

(2,985)

3,595 
(317)

3,278 

(836)
(10)

Australia

16,424 
(5,717)
(4,037)

6,670 
1,187 
3 

7,860 

(1,646)
(1,321)

(2,967)

4,893 
(820)

4,073 

(1,215)
– 

New 
Zealand

4,452 
(2,137)
(452)

1,863 
346 
1 

2,210 

(619)
(341)

(960)

1,250 
(37)

1,213 

(336)
– 

Profit after income tax attributed to shareholders  
  of the company

2,858 

2,432 

877 

Non-cash expenses
Depreciation and amortisation
Equity-settled share based payment expenses
Credit impairment (charge)/release

Financial position
Goodwill
Investments in associates
Total external assets
Total external liabilities

(106)
(19)
(820)

(164)
(109)
(317)

– 
9 
274,325 
165,768 

1,122 
4,017 
296,122 
254,554 

(38)
(18)
(37)

1,763 
3 
84,957 
64,479 

Global 
Wealth

317 
(406)
228 

139 
1,387 
– 

1,526 

(573)
(382)

(955)

571 
(4)

567 

(96)
– 

471 

(125)
(13)
(4)

GTSO and 
Group 
Centre

50 
(4,925)
5,306 

431 
(217)
1 

215 

(3,633)
3,243 

(390)

(175)
(19)

(194)

48 
– 

(146)

(347)
(41)
(19)

1,614 
9 
49,010 
51,253 

– 
85 
(1,227)
121,409 

Other
items1

– 
(14)
– 

(14)
145 
– 

131 

– 
– 

– 

131 
9 

140 

(322)
– 

Group 
Total

28,627 
(15,869)
– 

12,758 
5,282 
482 

18,522 

(8,257)
– 

(8,257)

10,265 
(1,188)

9,077 

(2,757)
(10)

(182)

6,310 

– 
–
9 

– 
– 
(192)
(71)

(780)
(200)
(1,188)

4,499 
4,123 
702,995 
657,392 

1 

In evaluating the performance of the operating segments, certain items are removed from the operating segment result, where they are not considered integral to the ongoing performance 
of the segment and are evaluated separately. These items are set out in part (iii) of this note (refer pages 206 to 207 for further analysis).

(iii) OTHER ITEMS

The table below sets out the profit after tax impact of other items.

Item

Related segment

Treasury shares adjustment
Revaluation of policy liabilities
Economic hedging
Revenue and net investment hedges
Structured credit intermediation trades

Total

Global Wealth
Global Wealth
International and Institutional Banking
GTSO and Group Centre
International and Institutional Banking

Profit after tax

2014
$m

(24)
26 
72 
101 
(21)

154 

2013
$m

(84)
(46)
57 
(159)
50 

(182)

NOTES TO THE FINANCIAL STATEMENTS  

  163

ANZ ANNUAL REPORT 2014 
35: Segment Analysis (continued)

(iv) EXTERNAL SEGMENT REVENUE BY PRODUCTS AND SERVICES

The table below sets out revenue from external customers for groups of similar products and services. No single customer amounts to greater 
than 10% of the Group’s revenue.

Retail
Commercial
Wealth
Institutional
Partnerships
Other

Revenue1

2014
$m

7,154 
4,390 
1,744 
5,616 
476 
674 

2013
$m

6,595 
4,207 
1,526 
5,316 
427 
451 

20,054 

18,522 

(v) GEOGRAPHICAL INFORMATION

The following table sets out revenue and non-current assets based on the geographical locations in which the Group operates.

Consolidated

Total external revenue1

Non-current assets2

Australia

2014
$m

2013
$m

12,926 

12,510 

308,768

284,963

APEA

New Zealand

Total

2014
$m

3,650 

42,326

2013
$m

3,193 

33,559 

2014
$m

3,478 

72,989

2013
$m

2014
$m

2013
$m

2,819 

20,054 

18,522 

66,073 

424,083

384,595

Includes net interest income.

1 
2  Non-current assets referred to are assets that are expected to be recovered more than 12 months after balance date. They do not include financial instruments, deferred tax assets, 

post-employment benefits assets or rights under insurance contracts.

164

NOTES TO THE FINANCIAL STATEMENTS (continued)36: Notes to the Cash Flow Statement

a) Reconciliation of net profit after income tax to net cash provided by/(used in) operating activities

Operating profit after income tax attributable to shareholders of the Company

Adjustment to reconcile operating profit after income tax to net cash  
  provided by/(used in) operating activities
Provision for credit impairment
Depreciation and amortisation
(Profit)/loss on sale of businesses
(Profit)/loss on sale of premises and equipment
Impairment on available-for-sale assets transferred to profit and loss
Net derivatives/foreign exchange adjustment
Equity settled share-based payments expense1
Other non-cash movements

Net (increase)/decrease in operating assets
Collateral paid
Trading securities
Loans and advances
Investments backing policy liabilities
Net intra-group loans and advances
Interest receivable
Accrued income
Net tax assets

Net (decrease)/increase in operating liabilities
Deposits and other borrowings
Settlement balances owed by ANZ
Collateral received
Life insurance contract policy liabilities
Payables and other liabilities
Interest payable
Accrued expenses
Provisions including employee entitlements

Total adjustments

Net cash provided by/(used in) operating activities

Consolidated

The Company

2014
$m

7,271

986
839
(146)
40
–
(1,257)
27
(501)

1,271
(8,600)
(35,154)
(1,802)
–
(162)
9
(182)

36,592
1,358
1,435
2,147
910
828
(136)
(130)

(1,628)

5,643

2013
$m

6,310

1,188
780
(20)
2
3
5,814
119
(340)

348
768
(30,137)
(3,402)
–
133
(25)
246

27,541
3,279
1,391
3,669
(1,025)
(464)
(17)
6

9,857

16,167

2014
$m

6,272

974
597
(136)
14
–
80
(5)
(148)

957
(7,131)
(29,408)
–
1,856
(108)
28
(644)

31,798
668
1,103
–
1,417
828
(124)
(131)

2,485

8,757

2013
$m

5,387

1,132
532
(11)
(1)
3
5,620
90
(4)

237
(736)
(24,119)
–
(3,734)
197
(59)
(273)

26,036
3,114
1,205
–
(1,475)
(464)
(74)
81

7,297

12,684

1  The equity settled share-based payments expense is net of on-market share purchases of $188 million (2013: $81 million) in the Group and the Company used to satisfy the obligation.

NOTES TO THE FINANCIAL STATEMENTS  

  165

ANZ ANNUAL REPORT 201436: Notes to the Cash Flow Statement (continued)

b) Reconciliation of cash and cash equivalents
Cash and cash equivalents at the end of the period as shown in the Cash Flow Statement is reflected in the related items in the Balance Sheet 
as follows:

Cash
Settlement balances owed to ANZ

Cash and cash equivalents in the Cash Flow Statement

1  Comparative amounts have changed. Refer to note 48 for details.

c) Acquisitions and disposals

Cash (outflows) from acquisitions and investments (net of cash acquired)
Purchases of controlled entities and businesses
Investments in controlled entities
Purchases of interest in associates

Cash inflows from disposals (net of cash disposed)
Disposals of controlled entities
Disposals of associates

d) Non-cash financing activities

Dividends satisfied by share issue
Dividends satisfied by bonus share issue

Consolidated

The Company

2014
$m

32,559
15,670

48,229

20131
$m

25,270
15,841

41,111

2014
$m

30,655
14,393

45,048

20131
$m

22,798
13,481

36,279

Consolidated

2014
$m

2013
$m

–
–
–

–

148
103

251

851
81

932

(1)
–
(1)

(2)

56
25

81

843
71

914

The Company

2014
$m

–
(21)
–

(21)

156
93

249

851
81

932

2013
$m

–
(483)
(1)

(484)

–
25

25

843
71

914

166

NOTES TO THE FINANCIAL STATEMENTS (continued)37: Controlled Entities

Ultimate parent of the Group
Australia and New Zealand Banking Group Limited

All controlled entities are 100% owned unless otherwise noted.
The material controlled entities of the Group are:
ANZ Bank (Lao) Limited1
ANZ Bank (Taiwan) Limited1
ANZ Bank (Vietnam) Limited1
ANZ Capel Court Limited
ANZ Capital Hedging Pty Ltd
ANZ Commodity Trading Pty Ltd
ANZcover Insurance Pty Ltd
ANZ Funds Pty Ltd
  ANZ Bank (Europe) Limited1
  ANZ Bank (Kiribati) Limited1,2
  ANZ Bank (Samoa) Limited1
  ANZcover Insurance Pte Ltd1
  ANZ Holdings (New Zealand) Limited1
  ANZ Bank New Zealand Limited1 

  ANZ Investment Services (New Zealand) Limited1
  ANZ New Zealand (Int’l) Limited1 
  ANZNZ Covered Bond Trust1
  ANZ Wealth New Zealand Limited1

  ANZ New Zealand Investments Ltd
  OnePath Insurance Holdings (NZ) Limited1

  OnePath Life (NZ) Limited1

  Arawata Assets Limited1
  UDC Finance Limited1

  ANZ International (Hong Kong) Limited1

  ANZ Asia Limited1
  ANZ Bank (Vanuatu) Limited3
  ANZ International Private Limited1

  ANZ Singapore Limited1

  ANZ Royal Bank (Cambodia) Limited1,2
  Votraint No. 1103 Pty Ltd
ANZ Lenders Mortgage Insurance Pty Ltd
ANZ Residential Covered Bond Trust
ANZ Wealth Australia Limited 
  OnePath Custodians Pty Limited
  OnePath Funds Management Limited
  OnePath General Insurance Pty Limited
  OnePath Life Australia Holdings Pty Limited

  OnePath Life Limited

Australia and New Zealand Banking Group (PNG) Limited1
Australia and New Zealand Bank (China) Company Limited1
Chongqing Liangping ANZ Rural Bank Company Limited1
Citizens Bancorp
  ANZ Guam Inc.4
  ANZ Finance Guam, Inc.4
Esanda Finance Corporation Limited
E*TRADE Australia Limited
  E*TRADE Australia Securities Limited
PT Bank ANZ Indonesia1,2

Incorporated in

Nature of business

Australia

Banking

Banking
Laos
Banking
Taiwan
Banking
Vietnam
Securitisation Manager
Australia
Hedging
Australia
Finance
Australia
Captive-Insurance
Australia
Holding Company
Australia
Banking
United Kingdom
Banking
Kiribati
Banking
Samoa
Captive-Insurance
Singapore
Holding Company
New Zealand
Banking
New Zealand
Funds Management
New Zealand
Finance
New Zealand
Finance
New Zealand
Holding Company
New Zealand
Funds Management
New Zealand
Holding Company
New Zealand
Insurance
New Zealand
New Zealand Property Holding Company
New Zealand
Finance
Holding Company
Hong Kong
Banking
Hong Kong
Banking
Vanuatu
Holding Company
Singapore
Merchant Banking
Singapore
Banking
Cambodia
Australia
Investment
Mortgage Insurance
Australia
Australia
Finance
Holding Company
Australia
Australia
Trustee
Funds Management
Australia
Insurance
Australia
Holding Company
Australia
Insurance
Australia
Banking
Papua New Guinea
Banking
China
Banking
China
Holding Company
Guam
Banking
Guam
Finance
Guam
Australia
General Finance
Holding Company
Australia
Online Stockbroking
Australia
Banking
Indonesia

1  Audited by overseas KPMG firms.
2  Non-controlling interests hold ordinary shares or units in the controlled entities listed above as follows: ANZ Bank (Kiribati) Limited – 150,000 $1 ordinary shares (25%) (2013: 150,000 $1 ordinary 
shares (25%)); PT Bank ANZ Indonesia – 16,500 IDR 1 million shares (1%) (2013: 16,500 IDR 1 million shares (1%)); ANZ Royal Bank (Cambodia) Limited – 319,500 USD100 ordinary shares (45%) 
(2013: 319,500 USD100 ordinary shares (45%)).

3  Audited by Hawkes Law.
4  Audited by Deloitte Guam.

NOTES TO THE FINANCIAL STATEMENTS  

  167

ANZ ANNUAL REPORT 2014 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
38: Associates

Significant associates of the Group are as follows:

AMMB Holdings Berhad1
PT Bank Pan Indonesia2
Shanghai Rural Commercial Bank3
Bank of Tianjin4
Other individually immaterial associates (in aggregate)

Total carrying value of associates

Carrying amount

2014
$m

1,465
795
1,443
710
169

4,582

2013
$m

1,282
692
1,261
601
287

4,123

1   AMMB Holdings Berhad (AmBank Group) provides a full suite of banking and insurance products and services in Malaysia and is listed on the Bursa Malaysia. This investment relates directly to the 

Group’s Asia Pacific growth strategy. 

2   PT Bank Pan Indonesia is a consumer and business bank in Indonesia and is listed on the Jakarta stock exchange. This investment relates directly to the Group’s Asia Pacific growth strategy.
3   Shanghai Rural Commercial Bank is a rural commercial bank in China. This investment relates directly to the Group’s Asia Pacific growth strategy.
4   Bank of Tianjin operates as a commercial bank in China offering products such as deposit accounts and loans. This investment relates directly to the Group’s Asia Pacific growth strategy. 

Significant influence is established via representation on the Board of Directors.

a) Financial information on material associates
Set out below is the summarised financial information of each associate that is material to the Group. The summarised financial information 
is based on the associates’ IFRS financial information. 

Principal place of business and country of incorporation

Malaysia

AMMB Holdings 
Berhad

PT Bank Pan 
Indonesia

Indonesia

Shanghai Rural 
Commercial Bank

Peoples’ Republic 
of China

Bank of Tianjin

Peoples’ Republic 
of China

Method of measurement in the Group’s balance sheet

Equity method

Equity method

Equity method

Equity method

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

2014
$m

2013
$m

Summarised results

Revenue

Profit/(loss)
Other comprehensive income/(loss)
Total comprehensive income
Less: Total comprehensive income attributable 
    to non–controlling interests

Total comprehensive income attributable 
    to owners of associate

Summarised financial position
Total assets1
Total liabilities1

Total Net assets1
Less: Non–controlling interests of associate

Net assets attributable to owners of associate

3,356

2,671

670
(14)
656 

20

636 

590
 (7)
583

21

562

688

238
6
244

20

224 

739

226
(6)
220

8

212

45,090
38,591

6,499 
338 

6,161 

43,981
38,220

5,761
371

5,390

16,011
13,776

2,235 
186 

2,049 

14,367
12,457

1,909
125

1,784

Reconciliation to carrying amount of Group's interest in associate
Proportion of ownership interest held  
    by the Group
Carrying amount at the beginning of the year
Group's share of total comprehensive income
Dividends received from associate
Group's share of other reserve movements of  
    associate and FCTR adjustments

24%
1,282
151
(59)

91

Carrying amount at the end of the year

Fair Value of Group's investment in associate2

1,465 

1,720

24%
1,143
134
(50)

55

1,282

1,753

39%
692
87
–

16

795 

855

39%
668
83
– 

(59)

692

542

2,331

1,709

1,637

1,269

731
(78)
653 

18

635 

85,056
77,634

7,422
208

7,214

20%
1,261
127
(24)

79

1,443

n/a

699
102
801

(11)

812

71,758
65,305

6,453
151

6,302

20%
959
162
 (23)

163

1,261

n/a

619
(62)
557

3

554

526
 (2)
524

–

524

85,683
80,627

5,056
40

5,016

70,998
67,572

3,426
11

3,416

14%3
601
86
(19)

42

710

n/a

18%
448
93
 (17)

78

601

n/a

Includes fair value adjustments (including goodwill) made by the Group at the time of acquisition and adjustments for any differences in accounting policies.

1 
2  Applicable to those investments in associates where there are published price quotations. Fair Value is based on a price per share and does not include any adjustments for holding size.
3  The Group did not participate in a rights issue in 2014 and as a result the Group’s interest was reduced to 14%.

168

NOTES TO THE FINANCIAL STATEMENTS (continued)38: Associates (continued)

b) Other associates
The following table summarises, in aggregate, the Group’s interest in associates that are considered individually immaterial for separate disclosure.

Group's share of profit/(loss) 
Group's share of other comprehensive income

Group's share of total comprehensive income

Carrying amount of Group's interest in associate that are individually immaterial

2014
$m

39
2

41

169

2013
$m

29
–

29

287

39: Structured Entities

A structured entity (‘SE’) is an entity that has been designed so that 
voting or similar rights are not the dominant factor in deciding 
who controls the entity, such as when any voting rights relate to 
administrative tasks only and the relevant activities are directed by 
means of contractual arrangements. A structured entity often has 
some or all of the following features or attributes:
 } restricted activities;
 } a narrow and well-defined objective;
 } insufficient equity to permit the SE to finance its activities without 

subordinated financial support; and/or

 } financing in the form of multiple contractually linked instruments 

to investors that create concentrations of credit or other 
risks (tranches). 

SEs are consolidated when control exists in accordance with the 
accounting policy disclosed in note 1(A)(vii). In other cases the 
Group may have an interest in or sponsor a SE but not consolidate 
it. This note provides further details on both consolidated and 
unconsolidated SEs.

The Group’s involvement with SEs is mainly through securitisation, 
covered bond issuances, structured finance arrangements and funds 
management activities. SEs may be established either by the Group or 
by a third party. 

Securitisation
The Group uses SEs to securitise customer loans and advances that it 
has originated in order to diversify its sources of funding for liquidity 
management. Such securitisation transactions involve transfers to an 
internal securitisation (bankruptcy remote) vehicle created for the 
purpose of structuring assets that are eligible for repurchase under 
agreements with the applicable central bank (i.e. Repo eligible). 
The internal securitisation SEs are consolidated (refer note 40 for 
further details).

The Group also establishes SEs on behalf of its customers to securitise 
their loans or receivables. The Group may manage these securitisation 
vehicles and/or provide liquidity or other support. Additionally, the 
Group may acquire interests in securitisation vehicles set up by third 
parties through holding securities issued by such entities. While the 
majority are unconsolidated, in limited circumstances the Group 
consolidates SEs used in securitisation when control exists. 

Covered bond issuances
Certain loans and advances have been assigned to bankruptcy 
remote SEs to provide security for issuances of debt securities by the 
Group. The Group retains control of the SEs and accordingly they are 
consolidated (refer note 40 for further details).

Structured finance arrangements
The Group is involved with SEs established in connection with structured 
lending transactions to facilitate debt syndication and/or to ring-fence 
collateral assets. The Group is also involved with SEs established to own 
assets that are leased to customers in structured leasing transactions. 
Sometimes, the Group may also manage the SE, hold minor amounts of 
capital or provide risk management products (derivatives). The ability 
of the Group to participate in decisions about the relevant activities of 
these SEs varies. In most instances the Group does not control these SEs. 
Further, the Group’s involvement typically does not establish more than a 
passive interest in decisions about the relevant activities and accordingly 
is not considered disclosable as discussed in (b) below.

Funds management activities
The Group’s Global Wealth division conducts investment 
management and other fiduciary activities as responsible entity, 
trustee, custodian or manager for investment funds and trusts, 
including superannuation funds and wholesale and retail trusts 
(collectively ‘Investment Funds’). The Investment Funds are financed 
through the issue of puttable units to investors and are considered 
by the Group to be SEs. The Group’s exposure to Investment Funds 
includes holding units and receiving fees for services. Where the 
Group invests in Investment Funds on behalf of policyholders they 
are consolidated when control is deemed to exist. 

(a)  Financial or other support provided to consolidated 

structured entities

Pursuant to contractual arrangements, the Group provides financial 
support to consolidated SEs as outlined below (these represent 
intra-group transactions which are eliminated on consolidation):
 } Securitisation and covered bond issuances:  

The Group provides lending facilities, derivatives and commitments 
to these SEs and/or holds debt instruments that they have issued. 
Refer to note 40 for further details in relation to the Group’s internal 
securitisation programmes and covered bond issuances.

 } Structured finance arrangements: 

The assets held by these SEs are normally pledged as collateral for 
finance provided. Certain consolidated SEs are financed entirely by 
the Group while others are financed by syndicated loan facilities in 
which the Group is a participant. The financing provided by the Group 
includes lending facilities where the Group’s exposure is limited to the 
amount of the loan and any undrawn amount. Additionally the Group 
has provided Letters of Support to these consolidated SEs confirming 
that the Group will not demand repayment of the financing provided 
for the ensuing 12 month period.

The Group did not provide any non-contractual support to consolidated 
SEs during the year. 

Other than as disclosed above the Group does not have any current 
intention of providing financial or other support.

NOTES TO THE FINANCIAL STATEMENTS  

  169

ANZ ANNUAL REPORT 2014supplier relationship. On this basis, exposures to unconsolidated 
SEs that arise from lending, trading and investing activities are not 
considered disclosable interests unless the design of the structured 
entity allows the Group to participate in decisions about the 
relevant activities (i.e. the activities that significantly affect returns).

 } ‘interests’ do not include derivatives intended to expose the Group 
to market-risk (rather than performance risk specific to the SE) or 
derivatives where the Group creates rather than absorbs variability 
of the unconsolidated SE (e.g. purchase of credit protection under a 
credit default swap).

The following table sets out the Group’s interests in unconsolidated 
SEs together with the maximum exposure to loss that could arise 
from such interests.

Securitisation
$m

Structured 
finance
$m

Investment funds
$m

3,603
–
4,958

8,561

3,520

3,520

12,081

–
–
39

39

–

–

39

–
227
–

227

–

–

227

Total
$m

3,603
227
4,997

8,827

3,520

3,520

12,347

(c) Sponsored unconsolidated structured entities
The Group also sponsors unconsolidated SEs in which it had no 
disclosable interest at 30 September 2014.

For the purposes of this disclosure, the Group considers itself the 
‘sponsor’ of an unconsolidated SE where it is the primary party 
involved in the design and establishment of that SE and:
 } where the Group is the major user of that SE; or
 } the Group’s name appears in the name of that SE or on its 

products; or

 } the Group provides implicit or explicit guarantees of that 

entity’s performance.

The Group has sponsored the ANZ PIE Fund in New Zealand which 
invests only in deposits with ANZ Bank New Zealand Limited. The 
Group does not provide any implicit or explicit guarantees of the 
capital value or performance of investments in the ANZ PIE Fund. 
There was no income received from nor assets transferred to this 
entity during the year.

39: Structured Entities (continued)

(b) Group’s interest in unconsolidated structured entities
An ‘interest’ in an unconsolidated SE is any form of contractual or 
non-contractual involvement which exposes the Group to variability 
of returns from the performance of that entity. Such interests include, 
but are not limited to, holdings of debt or equity securities, derivatives 
that pass-on risks specific to the performance of the structured entity, 
lending, loan commitments, financial guarantees and fees from funds 
management activities.

For the purpose of disclosing interests in unconsolidated SEs:
 } no disclosure has been made where the Group’s involvement 
does not establish more than a passive interest, for example, 
when the Group’s involvement constitutes a typical customer-

Interest in unconsolidated structured entities

Consolidated at 30 September 2014

Available-for-sale assets
Investment backing policy liabilities
Loans and advances

Total on-balance sheet

Off-balance sheet interests
Commitments (facilities undrawn) 

Total off-balance sheet

Maximum exposure to loss

In addition to the interests above, the Group earned funds management 
fees from unconsolidated SEs of $544 million during the year.

The Group’s maximum exposure to loss represents the maximum 
possible amount of loss that the Group could incur as a result of its 
involvement with unconsolidated SEs, regardless of the probability 
of occurrence, if loss events were to take place. This does not in any 
way represent the actual losses expected to be incurred. Instead, the 
maximum exposure to loss is contingent in nature and may arise for 
instance upon the bankruptcy of the securities’ issuer or debtors or if 
liquidity facilities or guarantees were to be called upon. Furthermore, 
the maximum exposure to loss is stated gross of the effects of 
hedging and collateral arrangements entered into to mitigate ANZ’s 
exposure to loss. 

For each type of interest, maximum exposure to credit loss has been 
determined as follows:
 } available-for-sale assets and investments backing policy liabilities – 

carrying amount; and

 } loans and advances – carrying amount plus undrawn amount of 

any commitments.

Information about the size of the unconsolidated SEs that the Group 
is involved with is as follows:
 } Securitisation and structured finance: Size is indicated by total 

assets which vary by SE with a maximum value of approximately 
$1.7 billion; and

 } Investment funds: Size is indicated by Funds Under Management 

which vary by SE with a maximum value of approximately 
$33 billion.

The Group did not provide any non-contractual support to 
unconsolidated SEs during the year. 

The Group does not have any current intention of providing financial 
or other support.

170

NOTES TO THE FINANCIAL STATEMENTS (continued)40: Transfers of Financial Assets

The Group enters into transactions in the normal course of business 
by which it transfers financial assets directly to third parties or to SEs. 
These transfers may give rise to the full or partial derecognition of 
those financial assets.
Group-originated financial assets that do not qualify for 
derecognition typically relate to repurchase agreements and loans 
that have been transferred under arrangements by which the Group 
retains a continuing involvement in the transferred assets. Continuing 
involvement may entail retaining the rights to future cash flows 
arising from the assets after investors have received their contractual 
terms, providing subordinated interests, liquidity support, continuing 
to service the underlying asset and entering into derivative 
transactions with the SEs. In such instances, the Group continues to 
be exposed to risks associated with these transactions.

SECURITISATIONS

Net loans and advances include residential mortgages securitised 
under the Group’s securitisation programs which are assigned to 
bankruptcy remote SEs to provide security for obligations payable 
on the notes issued by the SEs. This includes mortgages that are 
held for potential repurchase agreements (REPOs) with central 
banks. The noteholders have full recourse to the pool of residential 
mortgages which have been securitised. The Company cannot 
otherwise pledge or dispose of the transferred assets.

In some instances the Company is the holder of the securitised notes 
and therefore retains the credit risk associated with the securitised 
mortgages. In addition, the Company is entitled to any residual 
income of the SEs and, where the SEs include interest rate derivatives 
that have not been externalised, the interest rate risk is held in the 
Company. The Company is therefore deemed to have retained the 
majority of the risks and rewards of the residential mortgages and 
as such continues to recognise the mortgages as financial assets. 
The obligations to repay this amount to the SE are recognised as a 
financial liability of the Company. As the Group is exposed to variable 
returns from its involvement with the SEs and has the ability to affect 
those returns through its power over the SE’s activities, they are 
consolidated by the Group.

COVERED BONDS
The Group operates various global covered bond programs to raise 
funding in the primary markets. Net loans and advances include 
residential mortgages assigned to bankruptcy remote SEs associated 
with these covered bond programs to provide security for the 
obligations payable on the covered bonds issued by the Group.

The covered bond holders have dual recourse to the issuer and the 
cover pool of assets. The issuer cannot otherwise pledge or dispose 
of the transferred assets, however, subject to the documents, it 
may repurchase and substitute assets as long as the required cover 
is maintained.

The Company, as an issuer of covered bonds, is required to maintain 
the cover pool at a level sufficient to cover the bond obligations. 
Therefore, the majority of the credit risk associated with the underlying 
mortgages within the cover pool is retained by the Company. In 
addition, the Company is entitled to any residual income of the 
covered bond SE and where the SE includes interest rate and foreign 
currency derivatives that have not been externalised, the interest 
rate and foreign currency risk are held in the Company. The Company 
is therefore deemed to have retained the majority of the risks and 
rewards of the residential mortgages and as such continues to 
recognise the mortgages as financial assets. The obligation to repay this 
amount to the SE is recognised as a financial liability of the Company. 
As the Group is exposed to variable returns from its involvement with 
the SE and has the ability to affect those returns through its power over 
the SE’s activities, it is consolidated by the Group. The external covered 
bonds issued are included within debt issuances.

REPURCHASE AGREEMENTS
Securities sold subject to repurchase agreements are considered 
to be transferred assets that do not qualify for derecognition when 
substantially all the risks and rewards of ownership remain with the 
Group. An associated liability is recognised for the consideration 
received from the counterparty.

STRUCTURED FINANCE ARRANGEMENTS

The Company arranges funding for certain customer transactions 
through structured leasing arrangements. At times, other financial 
institutions participate in the funding of these arrangements. 
This participation involves a proportionate transfer of the rights to the 
lease receivable. The participating banks have recourse to the leased 
assets. Circumstances may arise whereby the Company continues to 
be exposed to some of the risks of the transferred lease receivable 
through a derivative or other continuing involvement. When this 
occurs, the lease receivable does not get derecognised and the 
Company will instead recognise an associated liability representing 
its obligations to the participating financial institutions. 

The table on the next page sets out the balance of assets transferred 
that do not qualify for derecognition, along with the associated 
liabilities.

NOTES TO THE FINANCIAL STATEMENTS  

  171

ANZ ANNUAL REPORT 201440: Transfers of Financial Assets (continued)

Securitisations1,2
Current carrying amount of assets transferred
Carrying amount of associated liabilities

Covered bonds1,3
Current carrying amount of assets transferred
Carrying amount of associated liabilities3

Repurchase agreements
Current carrying amount of assets transferred
Carrying amount of associated liabilities

Structured Finance Arrangements
Current carrying amount of assets transferred
Carrying amount of associated liabilities

Consolidated

2014
$m

2013
$m

The Company

2014
$m

2013
$m

–
–

–
–

8,736
8,641

169
158

– 
– 

– 
– 

1,547
1,540

164
162

67,974
67,974

20,738
20,738

41,718
41,718

16,558
16,558

8,568
8,473

1,347
1,341

31
31

32
32

1   The consolidated balances are nil as the Company balances relate to transfers to internal structured entities. The total covered bonds issued by the Group to external investors at 

30 September 2014 was $20,561 million (2013: $17,639 million), secured by $27,241 million (2013: $21,770 million) of specified residential mortgages.

2  The securitisation noteholders have recourse only to the pool of residential mortgages which have been securitised. The carrying value of securitised assets and the associated liabilities 

approximate their fair value.

3  The associated liability represents the Company’s liability to the covered bond SE. Covered bonds issued by the Company to external investors at 30 September 2014 were $16,969 million  

(2013: $14,146 million). 

41: Fiduciary Activities

Predominantly through the Global Wealth segment, the Group provides fiduciary services to third parties including custody, nominee, trustee, 
administration and investment management services. This involves the Group holding assets on behalf of third parties and making decisions 
regarding the purchase and sale of financial instruments. In circumstances where ANZ is not the beneficial owner or does not control the assets, 
they are not recognised in these financial statements.

42: Commitments

Property capital expenditure
Contracts for outstanding capital expenditure

Total capital expenditure commitments for property

Lease rentals
Land and buildings
Furniture and equipment

Total lease rental commitments1

Due within one year
Due later than one year but not later than five years
Due later than five years

Total lease rental commitments1

Consolidated

The Company

2014
$m

88

88

2,163
216

2,379

475
1,130
774

2,379

2013
$m

 77 

 77 

 1,633 
 201 

 1,834 

 423 
 945 
 466 

 1,834 

2014
$m

68

68

2,345
168

2,513

413
1,103
997

2,513

2013
$m

 54 

 54 

 1,918 
 185 

 2,103 

 375 
 981 
 747 

 2,103 

1  Total future minimum sublease payments expected to be received under non-cancellable subleases at 30 September is $90 million (2013: $66 million) for the Group and $78 million 

(2013: $53 million) for the Company. During the year, sublease payments received amounted to $19 million (2013: $17 million) for the Group and $16 million (2013: $14 million) for the 
Company and were netted against rent expense.

172

NOTES TO THE FINANCIAL STATEMENTS (continued)43: Credit Related Commitments, Guarantees, Contingent Liabilities and Contingent Assets

CREDIT RELATED COMMITMENTS, GUARANTEES AND CONTINGENT LIABILITIES

Credit related commitments – facilities provided

Undrawn facilities

Australia
New Zealand
Overseas markets

Total

Consolidated

The Company

Contract
amount
2014
$m

Contract
amount
2013
$m

Contract
amount
2014
$m

Contract
amount
2013
$m

 193,984 

 170,670 

 153,985 

 134,622 

 97,781 
 20,870 
 75,333 

 85,091 
 18,754 
 66,825 

 97,773 
– 
 56,212 

 85,081 
– 
 49,541 

 193,984 

 170,670 

 153,985 

 134,622 

Guarantees and contingent liabilities
Details of the estimated maximum amount of guarantees and contingent liabilities that may become payable are disclosed on the following 
pages. These guarantees and contingent liabilities relate to transactions that the Group has entered into as principal. 

Documentary letters of credit involve the issue of letters of credit guaranteeing payment in favour of an exporter secured against an underlying 
shipment of goods or backed by a confirmatory letter of credit from another bank.

Performance related contingencies are liabilities that oblige the Group to make payments to a third party should the customer fail to fulfil the 
non-monetary terms of the contract. 

To reflect the risk associated with these transactions, they are subjected to the same credit origination, portfolio management and collateral 
requirements as customers that apply for loans. The contract amount represents the maximum potential amount that could be lost if the 
counterparty fails to meet its financial obligations. As the facilities may expire without being drawn upon, the notional amounts do not 
necessarily reflect future cash requirements.

Financial guarantees
Standby letters of credit
Documentary letter of credit
Performance related contingencies
Other

Total

Australia
New Zealand
Asia Pacific, Europe & America

Total

Consolidated

The Company

Contract
amount
2014
$m

8,202 
5,181 
3,300 
22,840 
552 

40,075 

17,686 
1,790 
20,599 

40,075 

Contract
amount
2013
$m

8,223 
4,437 
3,197 
19,960 
715 

36,532 

16,983 
1,645 
17,904 

36,532 

Contract
amount
2014
$m

6,699 
4,484 
2,533 
20,774 
426 

34,916 

17,686 
–
17,230 

34,916 

Contract
amount
2013
$m

6,713 
3,873 
2,312 
18,242 
709 

31,849 

16,983 
–
14,866 

31,849 

OTHER CONTINGENT LIABILITIES

The Group also had contingent liabilities as at 30 September 2014 in 
respect of the matters outlined below. Where relevant, expert legal 
advice has been obtained and, in the light of such advice, provisions 
and/or disclosures as deemed appropriate have been made. In some 
instances we have not disclosed the estimated financial impact of 
the individual items either because it is not practicable to do so or 
because such disclosure may prejudice the interests of the Group.

i) Bank fees litigation
Litigation funder Bentham IMF Limited commenced a class action 
against ANZ in 2010, followed by a second similar class action in 
March 2013. Together the class actions are claimed to be on behalf of 
more than 40,000 ANZ customers.

On 5 February 2014, the Federal Court delivered reasons for judgment 
in the second class action. The first class action is in abeyance. 
The customers currently involved in these class actions are only part 
of ANZ’s customer base for credit cards and transaction accounts.

The applicants contended that the relevant exception fees were 
unenforceable penalties (at law and in equity) and that various of the 
fees were also unenforceable under statutory provisions governing 

unconscionable conduct, unfair contract terms and unjust transactions. 
On the penalties claims, the Court found in ANZ’s favour in relation 
to all but one of the fee types that were in issue in the case, namely 
honour fees (retail and business), dishonour fees (business), overlimit 
and non-payment fees. The Court found against ANZ in respect of late 
payment fees on the basis that they were unenforceable penalties. In 
respect of the claims of unconscionable conduct, unfair contract terms 
and unjust transactions, the Court found in ANZ’s favour. Both ANZ and 
the applicants appealed the Court’s decision. The appeal hearing was 
held in August 2014. The appeal court is yet to give a decision. Given the 
complexity of the issues involved, the potential for the parties to seek 
further appeals and the possible need for certain issues to be remitted for 
further consideration by the court below, the ultimate implications of the 
appeal court’s decision (when made) may not be known for some time.

In August 2014, litigation funder Bentham IMF Limited commenced 
a separate class action against ANZ for late payment fees charged to 
ANZ customers in respect of commercial credit cards and other ANZ 
products (at this stage not specified). The action is expressed to apply 
to all relevant customers, rather than being limited to those who have 
signed up with Bentham IMF Limited. The action is at an early stage 
and has been put on hold while the appeal court decision in the 
earlier class action is outstanding. 

NOTES TO THE FINANCIAL STATEMENTS  

  173

ANZ ANNUAL REPORT 201443: Credit Related Commitments, Guarantees, Contingent Liabilities and Contingent Assets (continued)

It is a condition of the class order that the Company and each of 
the above controlled entities enter into a Deed of Cross Guarantee. 
A Deed of Cross Guarantee or subsequent Assumption Deeds 
under the class order were executed by them and lodged with the 
Australian Securities and Investments Commission. The Deed of Cross 
Guarantee is dated 1 March 2006. The effect of the Deed is that the 
Company guarantees to each creditor payment in full of any debt in 
the event of winding up any of the controlled entities under certain 
provisions of the Corporations Act 2001. If a winding up occurs in 
any other case, the Company will only be liable in the event that 
after six months any creditor has not been paid in full. The controlled 
entities have also given similar guarantees in the event that the 
Company is wound up. 

vi) Sale of Grindlays businesses
On 31 July 2000, ANZ completed the sale to Standard Chartered 
Bank (SCB) of ANZ Grindlays Bank Limited and the private banking 
business of ANZ in the United Kingdom and Jersey, together 
with ANZ Grindlays (Jersey) Holdings Limited and its subsidiaries, 
for USD1.3 billion in cash. ANZ provided warranties and certain 
indemnities relating to those businesses and, where it was 
anticipated that payments would be likely under the warranties 
or indemnities, made provisions to cover the anticipated liability. 
The issues below have not impacted adversely the reported results. 
All settlements, penalties and costs to date have been covered within 
existing provisions.

Foreign Exchange Regulation Act (India)
In 1991 certain amounts were transferred from non-convertible 
Indian Rupee accounts maintained with Grindlays in India. 
These transactions may not have complied with the provisions of 
the Foreign Exchange Regulation Act, 1973. Grindlays, on its own 
initiative, brought these transactions to the attention of the Reserve 
Bank of India. The Indian authorities served notices on Grindlays and 
certain of its officers in India and civil penalties have been imposed 
which are the subject of appeals. Criminal prosecutions are pending 
and will be defended. The amounts in issue are not material.

Tax Indemnity
ANZ provided an indemnity relating to tax liabilities of Grindlays 
(and its subsidiaries) and the Jersey Sub-Group to the extent to which 
such liabilities were not provided for in the Grindlays accounts as at 
31 July 2000. Claims have been made under this indemnity, with no 
material impact on the Group expected.

In June 2013, litigation funder Litigation Lending Services (NZ) 
commenced a representative action against ANZ for certain fees 
charged to New Zealand customers since 2007. There is a risk that 
further claims could emerge in Australia, New Zealand or elsewhere.

ii) Security recovery actions
Various claims have been made or are anticipated, arising from 
security recovery actions taken to resolve impaired assets over recent 
years. ANZ will defend these claims and any future claims.

iii) Interbank Deposit Agreement
ANZ has entered into an Interbank Deposit Agreement with the major 
banks in the payment system. This agreement is a payment system 
support facility certified by APRA, where the terms are such that if 
any bank is experiencing liquidity problems, the other participants 
are required to deposit equal amounts of up to $2 billion for a period 
of 30 days. At the end of 30 days the deposit holder has the option to 
repay the deposit in cash or by way of assignment of mortgages to 
the value of the deposit.

iv) Clearing and settlement obligations
In accordance with the clearing and settlement arrangements set out:
 } in the Australian Payments Clearing Association Limited’s 

Regulations for the Australian Paper Clearing System, the Bulk 
Electronic Clearing System, the Consumer Electronic Clearing 
System and the High Value Clearing System (HVCS), the Company 
has a commitment to comply with rules which could result in a 
bilateral exposure and loss in the event of a failure to settle by a 
member institution. The exposure arising from these arrangements 
is unquantifiable in advance; and

 } in the Austraclear System Regulations (Austraclear) and the 

CLS Bank International Rules, the Company has a commitment to 
participate in loss-sharing arrangements in the event of a failure 
to settle by a member institution. The exposure arising from these 
arrangements is unquantifiable in advance.

For HVCS and Austraclear, the obligation arises only in limited 
circumstances. 

v)  Deed of Cross Guarantee in respect of certain 

controlled entities

Pursuant to ASIC class order 98/1418 (as amended) dated 
13 August 1998, relief was granted to a number of wholly owned 
controlled entities from the Corporations Act 2001 requirements for 
preparation, audit, and lodgement of individual financial statements 
in Australia. The results of these companies are included in the 
consolidated Group results. 

The entities to which relief was granted are:
 } ANZ Properties (Australia) Pty Ltd1
 } ANZ Capital Hedging Pty Ltd1
 } ANZ Orchard Investments Pty Ltd2
 } ANZ Securities (Holdings) Limited3
 } ANZ Commodity Trading Pty Ltd4
 } ANZ Funds Pty Ltd1
 } Votraint No. 1103 Pty Ltd2
 } ANZ Nominees Limited5

1  Relief originally granted on 21 August 2001.
2  Removed by Revocation Deed on 25 January 2014 and the company was de-registered 

on 4 September 2014.

3  Relief originally granted on 9 September 2003.
4  Relief originally granted on 2 September 2008.
5  Relief originally granted on 11 February 2009.

174

NOTES TO THE FINANCIAL STATEMENTS (continued)43: Credit Related Commitments, Guarantees, Contingent Liabilities and Contingent Assets (continued)

The consolidated statement of comprehensive income and consolidated balance sheet of the Company and its wholly owned controlled entities 
which have entered into the Deed of Cross Guarantee in the relevant financial years are:

Consolidated

Profit before tax
Income tax expense

Profit after income tax

Foreign exchange differences taken to equity, net of tax
Change in fair value of available-for-sale financial assets, net of tax
Change in fair value of cash flow hedges, net of tax
Actuarial gains/(loss) on defined benefit plans, net of tax

Other comprehensive income, net of tax

Total comprehensive income

Retained profits at start of year
Profit after income tax
Ordinary share dividends provided for or paid
Transfer from reserves
Actuarial gains/(loss) on defined benefit plans after tax

Retained profits at end of year

Assets
Cash
Settlement balances owed to ANZ
Collateral paid
Available-for-sale assets/investment securities
Net loans and advances
Other assets
Premises and equipment

Total assets

Liabilities
Settlement balances owed by ANZ
Collateral paid
Deposits and other borrowings
Income tax liability
Payables and other liabilities
Provisions

Total liabilities

Net assets

Shareholders’ equity2

1  Comparative amounts have changed. Refer to note 48 for details.
2  Shareholders’ equity excludes retained profits and reserves of controlled entities within the class order.

CONTINGENT ASSETS

National Housing Bank
ANZ is pursuing recovery of the proceeds of certain disputed cheques 
which were credited to the account of a former Grindlays customer in 
the early 1990s.

The disputed cheques were drawn on the National Housing Bank 
(NHB) in India. Proceedings between Grindlays and NHB concerning 
the proceeds of the cheques were resolved in early 2002.

Recovery is now being pursued from the estate of the Grindlays 
customer who received the cheque proceeds. Any amounts recovered 
are to be shared between ANZ and NHB.

2014
$m

9,116
(1,945)

7,171

175
34
125
6

340

7,511

16,499
7,171
(4,694)
8
6

18,990

30,655
18,150
4,873
26,151
414,349
209,318
1,065

704,561

8,189
4,886
423,172
366
234,807
695

672,115

32,446

32,446

20131
$m

7,255
(1,803)

5,452

310
15
(37)
(17)

271

5,723

15,145
5,452
(4,082)
1
(17)

16,499

22,798
16,621
5,638
23,823
382,689
159,067
1,034

611,670

7,451
3,532
385,449
933
174,415
825

572,605

39,065

39,065

NOTES TO THE FINANCIAL STATEMENTS  

  175

ANZ ANNUAL REPORT 201444: Superannuation and Post Employment Benefit Obligations

The Group participates in a number of pension, superannuation and post-retirement medical benefit schemes throughout the world. The Group 
may be obliged to contribute to the schemes as a consequence of legislation and/or provisions of the trust deeds. Set out below is a summary of 
amounts recognised in these financial statements in respect of the defined benefit sections of these schemes:

Amount recognised in the income statement
Current service cost
Administration costs
Net interest cost
Adjustment for contributions tax

Total included in personnel expenses

Consolidated

2014
$m

2013
$m

The Company

2014
$m

2013
$m

6
1
1
2

10

7
1
4
3

15

3
1
–
–

4

3
1
2
–

6

Amounts recognised in other comprehensive income (pre tax)
Remeasurement (gains)/losses incurred during the year and recognised directly in retained earnings

Cumulative remeasurement (gains)/losses recognised directly in retained earnings

(43)

212

(43)

255

(8)

217

15

225

Defined benefit obligation and scheme assets
Present value of funded defined benefit obligation1
Fair value of scheme assets

Total

As represented in the balance sheet
Net liabilities arising from defined benefit obligations included in payables and other liabilities
Net assets arising from defined benefit obligations included in other assets

Total

(1,327)
1,335

8

(1,265)
1,174

(91)

(1,151)
1,183

32

(1,047)
1,018

(29)

(39)
47

8

(91)
–

(91)

(15)
47

32

(29)
–

(29)

1  The Group’s defined benefit obligation relates solely to funded arrangements. The liability relates predominantly to pension payments to retired members or their dependants.  

The basis of calculation is set out in note 1 F(vii).

Consolidated

The Company

Movements in the present value of the defined benefit obligation
Opening defined benefit obligation
Current service cost
Interest cost
Contributions from scheme participants
Remeasurements:
   Actuarial (gains)/losses – experience
   Actuarial (gains)/losses – change in demographic assumptions
   Actuarial (gains)/losses – change in financial assumptions
   Actuarial (gains)/losses – change in ESCT
Curtailments
Settlements
Exchange difference on foreign schemes
Benefits paid
Transfer of Taiwan liabilities to subsidiary1

2014
$m

1,265
6
54
–

(4)
(7)
33
(10)
–
–
74
(84)
–

2013
$m

1,128
7
45
–

(19)
(9)
61
(19)
–
–
128
(57)
–

2014
$m

1,047
3
45
–

1
–
35
–
–
–
71
(51)
–

2013
$m

909
3
38
–

(12)
(9)
86
–
–
–
105
(43)
(30)

Closing defined benefit obligation

1,327

1,265

1,151

1,047

Movements in the fair value of the scheme assets 
Opening fair value of scheme assets 
Interest income
Return on scheme assets excluding amounts included in interest income
Contributions from the employer
Contributions from scheme participants
Benefits paid
Administrative costs paid
Settlements
Exchange difference on foreign schemes
Transfer of Taiwan liabilities to subsidiary1

Closing fair value of scheme assets2

1,174
53
55
66
–
(84)
(1)
–
72
–

1,335

954
41
57
67
–
(57)
(1)
–
113
–

1,174

1,018
45
44
57
–
(51)
(1)
–
71
–

1,183

840
36
50
59
–
(43)
(1)
–
99
(22)

1,018

1  During 2013, the assets and liabilities of the Taiwan defined benefit scheme were transferred from the Taiwan branch of the Company to a subsidiary of the Company. There was no gain or loss on 

transfer. As a result of this transfer, the assets and liabilities of the Taiwan defined benefit scheme are no longer included in the Company balances.

2  Scheme assets include the following financial instruments issued by the Group: cash and short-term instruments $1.7 million (September 2013: $1.8 million), fixed interest securities $0.4 million 

(September 2013: $0.7 million) and equities $0.1 million (September 2013: nil).

176

NOTES TO THE FINANCIAL STATEMENTS (continued)44: Superannuation and Post Employment Benefit Obligations (continued)

Composition of scheme assets
2014
Equities
Debt securities
Pooled investment funds
Property
Cash and equivalents
Other

Total at the end of the year

2013
Equities
Debt securities
Pooled investment funds
Property
Cash and equivalents
Other

Total at the end of the year

Consolidated

Quoted
$m

Unquoted
$m

184
–
240
–
13
9

446

163
–
227
–
13
7

410

–
276
612
1
–
–

889

–
230
533
1
–
–

764

Value
$m

184
276
852
1
13
9

1,335

163
230
760
1
13
7

1,174

The Company

Quoted
$m

Unquoted
$m

180
–
153
–
13
8

354

159
–
137
–
13
7

316

–
270
558
1
–
–

829

–
225
476
1
–
–

702

Value
$m

180
270
711
1
13
8

1,183

159
225
613
1
13
7

1,018

Actuarial assumptions used to determine the present value of the defined  
benefit obligation for the main defined benefit sections
Discount rate (% p.a.)
Future salary increases (% p.a.)
Future pension indexation
  – In payment (% p.a.)
  – In deferment (% p.a.)
Life expectancy at age 60 for current pensioners
  – Males (years)
  – Females (years)

                Consolidated

                   The Company

2014

2013

2014

2013

3.6 – 4.3
2.5 – 3.7

2.2 – 3.2
2.3

4.0 – 4.6
3.0 – 3.8

2.5 – 3.3
2.4

3.6 – 4.0
3.7

2.5 – 3.2
2.3

4.0 – 4.3
3.8

2.5 – 3.3
2.4

22.6 – 28.4
26.3 – 30.5

22.6 – 28.4
26.3 – 30.5

22.6 – 28.4
26.3 – 30.5

22.6 – 28.4
26.3 – 30.5

The weighted average duration of the benefit payments reflected in the defined benefit obligation is 16.2 years (2013: 16.3 years) for 
Consolidated and 16.3 years (2013: 16.2 years) for the Company.

Sensitivity analysis

Changes in actuarial assumptions
0.5% increase in discount rate
0.5% increase in pension indexation
1 year increase to life expectancy

Consolidated
Impact on defined 
benefit obligation 
for 2014

The Company
Impact on defined 
benefit obligation 
for 2014

Increase/
(decrease)
%

Increase/
(decrease)
$m

Increase/
(decrease)
%

Increase/
(decrease)
$m

(7.6)
7.5
2.7

(101)
100
35

(8.2)
8.2
2.7

(94)
94
31

The sensitivity analysis shows the effect of reasonably possible changes in significant assumptions on the value of scheme liabilities. 
The sensitivities provided assume that all other assumptions remain unchanged and are not intended to represent changes that are the 
extremes of possibility. The figure shown is the difference between the recalculated liability figure and that stated in the balance sheet as 
detailed above.

NOTES TO THE FINANCIAL STATEMENTS  

  177

ANZ ANNUAL REPORT 201444: Superannuation and Post Employment Benefit Obligations (continued)

GOVERNANCE OF THE SCHEMES AND FUNDING OF THE 
DEFINED BENEFIT SECTIONS

The main schemes in which the Group participates operate 
under trust law and are managed and administered on behalf of 
the members in accordance with the terms of the relevant trust 
deed and rules and all relevant legislation. These schemes have 
corporate trustees, which are wholly owned subsidiaries of the 
Group. The trustees are the legal owners of the assets which are 
held separately from the assets of the Group. The trustees are solely 
responsible for setting investment policy and for agreeing funding 
requirements with the employer through the triennial actuarial 
valuation process.

Employer contributions to the defined benefit sections are 
based on recommendations by the schemes’ actuaries. Funding 
recommendations are made by the actuaries based on assumptions 
of various matters such as future investment performance, interest 
rates, salary increases, mortality rates and turnover levels. The funding 
methods adopted by the actuaries are intended to ensure that the 
benefit entitlements of employees are fully funded by the time they 
become payable.

As at the most recent reporting dates of the schemes, the aggregate 
deficit of net market value of assets over the value of accrued benefits 
on the funding bases was $92 million (2013: $222 million).

In 2014 the Group made a contribution of $66 million 
(2013: $67 million) to the defined benefit sections of the schemes, 
and expects to make a $66 million contribution in the next financial 
year. The employer contributions to the defined contribution sections 
of the schemes are included as superannuation costs in personnel 
expenses.

The Group has a legal liability to fund deficits in the schemes, but 
no legal right to use any surplus in the schemes to further its own 
interests. The Group has no present liability to settle deficits with an 
immediate contribution.

Further details about the funding and contributions for the main 
defined benefit sections of the schemes are described below.

 } ANZ Australian Staff Superannuation Scheme

The Pension Section of the ANZ Australian Staff Superannuation 
Scheme provides pension benefits to retired members and 
their dependants. This section of the Scheme was closed to new 
members in 1987.

An actuarial valuation, conducted by consulting actuaries Russell 
Employee Benefits as at 31 December 2013, showed a deficit of 
$1.5 million and the actuary recommended that the Group make 
a contribution to the Pension Section of $1.9 million for the year 
to 31 December 2014. The next full actuarial valuation is due to be 
conducted as at 31 December 2016.

The Group has no present liability under the Scheme’s Trust Deed 
to commence contributions or fund the deficit.

 } ANZ UK Staff Pension Scheme

This Scheme provides pension benefits. From 1 October 2003, 
members contribute 5% of salary. The Scheme was closed to 
new members on 1 October 2004. 

Following a full actuarial valuation as at 31 December 2012, the 
Group agreed to make regular contributions at the rate of 26% 
of pensionable salaries. These contributions are sufficient to cover 
the cost of accruing benefits. To address the deficit, the Group 
agreed to continue to pay additional quarterly contributions of 
GBP 7.5 million until 2016. These contributions will be reviewed 
following the next actuarial valuation which is scheduled to be 
undertaken as at 31 December 2015.

An interim actuarial valuation, conducted by consulting actuaries 
Towers Watson as at 31 December 2013, showed a deficit of 
GBP 31 million ($58 million at 30 September 2014 exchange rates) 
measured on a funding basis. 

The Group has no present liability under the Scheme’s Trust Deed 
to fund the deficit measured on a funding basis. A contingent 
liability may arise in the event that the Scheme was wound up. 
If this were to happen, the Trustee would be able to pursue the 
Group for additional contributions under the UK Employer Debt 
Regulations. The Group intends to continue the Scheme on an 
on-going basis.

 } National Bank Staff Superannuation Fund

The defined benefit section of the Fund provides pension benefits 
and was closed to new members on 1 October 1991. Members 
contribute 5% of salary. 

A full actuarial valuation of the National Bank Staff Superannuation 
Fund, conducted by consulting actuaries AON Consulting NZ, as at 
31 March 2013 showed a deficit of NZD 21 million ($19 million at 
30 September 2014 exchange rates). The actuary recommended 
that the Group make contributions of 24.8% of salaries plus a 
lump sum contribution of NZD 5 million p.a. (net of employer 
superannuation contribution tax) in respect of members of the 
defined benefit section. 

The Group has no present liability under the Fund’s Trust Deed to 
fund the deficit measured on a funding basis. A contingent liability 
may arise in the event that the Fund was wound up. Under the 
Fund’s Trust Deed, if the Fund were wound up, the Group is 
required to pay the Trustees of the Fund an amount sufficient to 
ensure members do not suffer a reduction in benefits to which they 
would otherwise be entitled. The Group intends to continue the 
defined benefit section of the Fund on an on-going basis. 

Amounts were also recognised in the financial statements in respect 
of other defined benefit arrangements in New Zealand, Taiwan, 
Japan, Philippines and the UK.

178

NOTES TO THE FINANCIAL STATEMENTS (continued)45: Employee Share and Option Plans

ANZ operates a number of employee share and option schemes 
under the ANZ Employee Share Acquisition Plan and the ANZ Share 
Option Plan.

ANZ EMPLOYEE SHARE ACQUISITION PLAN
ANZ Employee Share Acquisition Plan (ESAP) schemes that existed 
during the 2013 and 2014 years were the Employee Share Offer, the 
Deferred Share Plan and the Employee Share Save Scheme (ESSS). 
Note the ESSS is an employee salary sacrifice plan and is not captured 
as a share based payment expense.

Employee Share Offer
Most permanent employees who have had continuous service for 
three years are eligible to participate in the Employee Share Offer 
enabling the grant of up to $1,000 of ANZ shares in each financial 
year, subject to approval of the Board. At a date approved by the 
Board, the shares will be granted to all eligible employees using the 
one week weighted average price of ANZ shares traded on the ASX 
in the week leading up to and including the date of grant.

In Australia and three overseas locations (Cook Islands, Kiribati 
and Solomon Islands), ANZ ordinary shares are granted to eligible 
employees for nil consideration and vest immediately when granted, 
as there is no forfeiture provision. It is a requirement, however, that 
shares are held in trust for three years from the date of grant, after 
which time they may remain in trust, be transferred to the employee’s 
name or sold. Dividends received on the shares are automatically 
reinvested into the Dividend Reinvestment Plan.

In New Zealand shares are granted to eligible employees upon 
payment of NZD one cent per share.

Shares granted in New Zealand and the remaining overseas locations 
under this plan vest subject to the satisfaction of a three year service 
period, after which time they may remain in trust, be transferred into 
the employee’s name or sold. Unvested shares are forfeited in the event 
of resignation or dismissal for serious misconduct. Dividends are either 
received as cash or reinvested into the Dividend Reinvestment Plan.

During the 2014 year, 794,855 shares with an issue price of $31.85 
were granted under the plan to employees on 4 December 2013 
(2013 year: 1,450,558 shares with an issue price of $24.44 were 
granted on 6 December 2012).

Deferred Share Plan
A Short Term Incentive (STI) mandatory deferral program was 
implemented from 2009, with equity deferral relating to half of all 
STI amounts above a specified threshold. Prior to 2011, STI deferred 
equity could be taken as 100% shares or 50% shares and 50% options. 
From 2011, all STI deferred equity is taken as 100% shares. Half 
the deferred portion is deferred for one year and half deferred for 
two years.

Under the Institutional Total Incentive Performance Plan (TIPP) 
mandatory deferral into shares also applies to 60% of total incentive 
amounts above a specified threshold, deferred evenly over 
three years. 

Selected employees may be granted Long Term Incentive (LTI) 
deferred shares which vest to the employee three years from the date 
of grant. 

In exceptional circumstances, deferred shares are granted to certain 
employees upon commencement with ANZ to compensate for 
remuneration forgone from their previous employer. The vesting 
period generally aligns with the remaining vesting period of 
remuneration forgone, and therefore varies between grants. 
Retention deferred shares may also be granted occasionally to high 
performing employees who are regarded as a significant retention 
risk to ANZ.

Unless the Board decides otherwise, unvested STI, TIPP incentives, 
LTI or other deferred shares are forfeited on resignation, termination 
on notice or dismissal for serious misconduct. Deferred shares remain 
at risk and can be clawed back at any time prior to the vesting date. 
The deferred shares may be held in trust beyond the deferral period.

The employee receives dividends on deferred shares while those 
shares are held in trust (cash or Dividend Reinvestment Plan).

Deferred share rights may be granted instead of deferred shares 
in some countries to accommodate offshore taxation regulations 
(refer to Deferred Share Rights section).

The issue price for deferred shares is based on the volume weighted 
average price of the shares traded on the ASX in the week leading up 
to and including the date of grant.

During the 2014 year, 4,940,721 deferred shares with a weighted 
average grant price of $31.79 were granted under the deferred share 
plan (2013 year: 6,233,626 shares with a weighted average grant price 
of $25.00 were granted).

In accordance with the clawback provisions detailed in Section 6.3, 
Other Remuneration Elements of the 2014 Remuneration Report, 
no Board discretion was exercised during 2014 to clawback deferred 
shares under the deferred share plan.

Share Valuations
The fair value of shares granted in the 2014 year under the Employee 
Share Offer and the Deferred Share Plan, measured as at the date 
of grant of the shares, is $181.8 million based on 5,735,576 shares 
at a volume weighted average price of $31.70 (2013 year: fair value 
of shares granted was $190.6 million based on 7,684,184 shares 
at a weighted average price of $24.81). The volume weighted 
average share price of all ANZ shares sold on the ASX on the date of 
grant is used to calculate the fair value of shares. No dividends are 
incorporated into the measurement of the fair value of shares.

ANZ SHARE OPTION PLAN
Selected employees may be granted options/rights, which entitle 
them to acquire ordinary fully paid shares in ANZ at a price fixed at 
the time the options/rights are granted. Voting and dividend rights 
will be attached to the ordinary shares allocated on exercise of the 
options/rights.

Each option/right entitles the holder to one ordinary share subject 
to the terms and conditions imposed on grant. The exercise price of 
the options, determined in accordance with the rules of the plan, is 
generally based on the weighted average price of the shares traded 
on the ASX in the week leading up to and including the date of grant. 
For rights, the exercise price is nil.

NOTES TO THE FINANCIAL STATEMENTS  

  179

ANZ ANNUAL REPORT 201445: Employee Share and Option Plans (continued)

The option plan rules set out the entitlements a holder of options/
rights has prior to exercise in the event of a bonus issue, pro-rata new 
issue or reorganisation of ANZ’s share capital. In summary: 
 } if ANZ has issued bonus shares during the life of an option and 
prior to the exercise of the option, then when the option is 
exercised the option holder is also entitled to be issued such 
number of bonus shares as the holder would have been entitled to 
if the option holder had held the underlying shares at the time of 
the bonus issue;

 } if ANZ makes a pro-rata offer of securities during the life of an 

option and prior to the exercise of the option, the exercise price of 
the option will be adjusted in the manner set out in the ASX Listing 
Rules; and

 } in respect of rights, if there is a bonus issue or reorganisation 
of ANZ’s share capital, the number of rights or the number of 
underlying shares may be adjusted so that there is no advantage or 
disadvantage to the holder.

Holders otherwise have no other entitlements to participate in any 
new issue of ANZ securities prior to exercise of their options/rights. 
Holders also have no right to participate in a share issue of a body 
corporate other than ANZ (e.g. a subsidiary).

ANZ Share Option Plan schemes expensed in the 2013 and 2014 years 
are as follows:

Current Option Plans
Performance Rights Plan (excluding CEO Performance Rights)
Performance rights are granted to selected employees as part of 
ANZ’s LTI program. Performance rights provide the right to acquire 
ANZ shares at nil cost, subject to a three year vesting period and from 
1 October 2013 two Total Shareholder Return (TSR) performance 
hurdles (previously one TSR performance hurdle). Further details in 
relation to performance rights are detailed in Section 6.2.2, Long Term 
Incentives (LTI) in the 2014 Remuneration Report.

For equity grants made after 1 November 2012, any portion of the 
award which vests may be satisfied by a cash equivalent payment 
rather than shares at the Board’s discretion.

The provisions that apply in the case of cessation of employment 
are detailed in Section 8.3, Disclosed Executives in the 2014 
Remuneration Report.

During the 2014 year, 1,452,456 performance rights (excluding CEO 
performance rights) were granted (2013: 641,728).

CEO Performance Rights
At the 2013 Annual General Meeting shareholders approved an 
LTI grant of performance rights to the CEO with an award value 
equivalent to 100% of his 2013 fixed pay, being $3.15 million, divided 
into two equal tranches. This equated to 100,832 performance 
rights being allocated for the first tranche and 100,254 performance 
rights being allocated for the second tranche. Each tranche will be 
subject to testing against a separate TSR hurdle after three years, 
i.e. December 2016.

At the 2010, 2011 and 2012 Annual General Meetings shareholders 
approved LTI grants to the CEO equivalent to 100% of his fixed pay 
at the time (being $3 million in 2010 and $3.15 million in 2011 and 
2012). This equated to a total of 253,164 (2010), 326,424 (2011) and 
328,810 (2012) performance rights being allocated, which are subject 
to testing against a TSR hurdle after three years, i.e. December 2013, 
2014 and 2015 respectively. The 2010 grant of performance rights 
was tested in December 2013. Although ANZ achieved TSR growth of 
58.6% over the three year period, ANZ’s TSR did not reach the median 
of the comparator group. Accordingly, the performance rights did not 
vest. The performance rights lapsed in full at this time, and the CEO 
received no value. There is no retesting of this grant.

At the 2007 Annual General Meeting shareholders approved an LTI 
grant consisting of three tranches of performance rights, each to 
a maximum value of $3 million. The performance periods for each 
tranche began on the date of grant of 19 December 2007 and ended 
on the third, fourth and fifth anniversaries respectively (i.e. only one 
performance measurement for each tranche). The first two tranches 
vested in December 2010 and December 2011 respectively. The third 
tranche was tested in December 2012 and 260,642 performance 
rights vested and were exercised in 2013.

For equity grants made after 1 November 2012, any portion of the 
award which vests may be satisfied by a cash equivalent payment 
rather than shares at the Board’s discretion.

The provisions that apply in the case of cessation of employment 
are detailed in Section 8.2, Chief Executive Officer (CEO) in the 2014 
Remuneration Report.

Deferred Share Rights (no performance hurdles)
Deferred share rights provide the right to acquire ANZ shares at nil 
cost after a specified vesting period. The fair value of rights is adjusted 
for the absence of dividends during the restriction period. Treatment 
of rights in respect of cessation relates to the purpose of the grant 
(refer to Deferred Share Plan section above).

For deferred share rights grants made after 1 November 2012, 
any portion of the award which vests may be satisfied by a cash 
equivalent payment rather than shares at the Board’s discretion. 
All share rights were satisfied through a share allocation other than 
9,480 deferred share rights where Board discretion was exercised.

During the 2014 year 837,011 deferred share rights (no performance 
hurdles) were granted (2013: 1,133,780).

Legacy Option Plans
The following legacy option plans are no longer being offered, but 
were expensed in the 2013 and 2014 years.

180

NOTES TO THE FINANCIAL STATEMENTS (continued)45: Employee Share and Option Plans (continued)

Deferred Options (no performance hurdles)
Under the STI deferral program half of all amounts above a specified threshold are provided as deferred equity. Previously deferred equity could 
be taken as 100% shares or 50% shares and 50% options. From 2011, all deferred equity is taken as 100% shares (refer to Deferred Share Plan 
section above).

Options, deferred share rights and performance rights on issue
As at 5 November 2014, there were five holders of 54,234 options on issue, 1,595 holders of 2,138,198 deferred share rights on issue and 
163 holders of 3,226,594 performance rights on issue.

Option Movements
Details of options/rights over unissued ANZ shares and their related weighted average exercise prices as at the beginning and end of 2014 and 
movements during 2014 follow:

Weighted average exercise price

Opening balance
1 Oct 2013

Options/rights
granted

Options/rights
forfeited

Options/rights
expired

Options/rights
exercised

Closing balance
30 Sep 2014

4,870,518
$1.07

2,490,553
$0.00

(785,136)
$0.00

–
–

(1,144,032)
$3.43

5,431,903
$0.24

The weighted average closing share price during the year ended 30 September 2014 was $32.41 (2013: $27.68).

The weighted average remaining contractual life of options/rights outstanding at 30 September 2014 was 3.1 years (2013: 2.9 years).

The weighted average exercise price of all exercisable options/rights outstanding at 30 September 2014 was $9.73 (2013: $17.53).

A total of 131,793 exercisable options/rights were outstanding at 30 September 2014 (2013: 297,018).

Details of options/rights over unissued ANZ shares and their related weighted average exercise prices as at the beginning and end of 2013 and 
movements during 2013 are set out below:

Weighted average exercise price

Opening balance
1 Oct 2012

Options/rights
granted

Options/rights
forfeited

Options/rights
expired

Options/rights
exercised

Closing balance
30 Sep 2013

5,941,291
$6.53

2,104,318
$0.00

(295,701)
$0.35

(185,617)
$23.48

(2,693,773)
$10.81

4,870,518
$1.07

No options/rights over ordinary shares have been granted since the end of 2014 up to the signing of the Directors’ Report on 5 November 2014.

Details of shares issued as a result of the exercise of options/rights during 2014 are as follows:

Exercise price
$

No. of shares issued

Proceeds received
$

Exercise price
$

No. of shares issued

Proceeds received
$

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

2,329
121,459
40,997
1,324
19,550
8,450
24,915
2,164
1,628
9,174
7,572
262
11,585
11,682
2,200
654
3,163
232,431
19,081
3,988
1,972
3,115
2,445
6,908
35,470
88,186
3,120
3,454
817

 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
17.18
22.80
22.80
22.80
22.80
23.71
23.71
23.71
23.71
23.71
23.71
0.00
0.00
0.00
0.00
0.00
0.00

20,628
12,269
839
2,123
9,332
9,940
7,491
1,056
768
12,081
798
15,804
17,515
3,915
17,512
11,344
16,407
19,858
16,562
16,407
19,857
16,561
173,130
35,724
726
14,804
396
90

 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 271,513 
 399,342 
 89,262 
 399,274 
 258,643 
 389,010 
 470,833 
 392,685 
 389,010 
 470,809 
 392,661 
 –  
 –  
 –  
 –  
 –  
 –  

NOTES TO THE FINANCIAL STATEMENTS  

  181

ANZ ANNUAL REPORT 201445: Employee Share and Option Plans (continued)

Details of shares issued as a result of the exercise of options/rights during 2013 are as follows:

Exercise price
$

No. of shares issued

Proceeds received
$

Exercise price
$

No. of shares issued

Proceeds received
$

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

46,061
3,968
186
5,861
12,820
144
404
38,462
174,762
3,701
1,102
11,277
67,967
3,841
1,625
2,799
17,037
30,850
80,146
2,929
22,039
18,547
13,989
11,524
713
57
788
3,295

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

0.00
0.00
0.00
23.49
17.18
17.18
17.18
17.18
17.18
17.18
22.80
22.80
22.80
22.80
22.80
22.80
23.71
23.71
23.71
23.71
23.71
23.71
0.00
0.00
0.00
0.00
0.00

10,610
612
1,536
631,388
245,093
90,483
90,479
4,076
1,185
1,184
17,071
656
8,792
17,070
656
8,791
113,492
4,251
1,225
113,489
4,250
1,225
260,642
225,963
41,084
57,726
163,850

–
–
–
14,831,304
4,210,698
1,554,498
1,554,429
70,026
20,358
20,341
389,219
14,957
200,458
389,196
14,957
200,435
2,690,895
100,791
29,045
2,690,824
100,768
29,045
–
–
–
–
–

Details of shares issued as a result of the exercise of options/rights since the end of 2014 up to the signing of the Directors’ Report on 
5 November 2014 are as follows:

Exercise price
$

No. of shares issued

Proceeds received
$

Exercise price
$

No. of shares issued

Proceeds received
$

0.00
0.00
0.00

748
182
1,030

–
–
–

0.00
0.00
0.00

1,098
48
18

–
–
–

182

NOTES TO THE FINANCIAL STATEMENTS (continued)45: Employee Share and Option Plans (continued)

In determining the fair value below, the standard market techniques for valuation, including Monte Carlo and/or Black Scholes pricing models, 
were applied in accordance with the requirements of AASB 2 Share-based payments. The models take into account early exercise of vested 
equity, non-transferability and market based performance hurdles (if any). The significant assumptions used to measure the fair value of 
instruments granted during 2014 are contained in the table below:

Type

Grant date

Number of 
options/rights

Exercise 
price 
$

Equity fair 
value 
$

Share 
closing 
price at 
grant 
$

ANZ
expected
volatility1
%

Equity 
term 
(years)

Vesting 
period 
(years)

Expected 
life 
(years)

Expected 
dividend 
yield 
%

Risk free 
interest  
rate  
%

STI/TIPP deferred share rights 22-Nov-13
22-Nov-13
22-Nov-13
22-Nov-13

LTI deferred share rights

LTI performance rights

Other deferred share rights

22-Nov-13

22-Nov-13
22-Nov-13
18-Dec-13
18-Dec-13

22-Nov-13
22-Nov-13
22-Nov-13
22-Nov-13
22-Nov-13
22-Nov-13
22-Nov-13
22-Nov-13
22-Nov-13
4-Dec-13
27-Feb-14
27-Feb-14
27-Feb-14
1-Jun-14
1-Jun-14
1-Jun-14
1-Jun-14
1-Jun-14
1-Jun-14
1-Jun-14
1-Jun-14
1-Jun-14
1-Jun-14
20-Aug-14
20-Aug-14
20-Aug-14
20-Aug-14
20-Aug-14

39,269
192,539
202,523
148,315

149,626

759,220
693,236
100,832
100,254

15,530
918
1,438
3,671
983
5,009
1,595
217
1,591
25,710
7,988
6,036
4,809
5,116
994
1,298
3,944
1,049
1,369
1,807
5,190
771
1,934
524
2,328
292
2,457
171

0.00
0.00
0.00
0.00

0.00

0.00
0.00
0.00
0.00

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

31.68
30.10
28.60
27.17

27.17

13.87
15.19
15.62
15.71

31.68
30.50
30.10
29.69
28.98
28.60
28.21
27.53
27.17
27.24
30.47
28.89
27.38
32.64
32.18
31.73
30.93
30.50
30.08
29.32
28.90
28.51
27.40
32.35
31.54
30.66
29.89
29.06

31.68
31.68
31.68
31.68

31.68

31.68
31.68
30.70
30.70

31.68
31.68
31.68
31.68
31.68
31.68
31.68
31.68
31.68
31.76
32.15
32.15
32.15
33.49
33.49
33.49
33.49
33.49
33.49
33.49
33.49
33.49
33.49
33.27
33.27
33.27
33.27
33.27

n/a
20.0
20.0
20.0

20.0

20.0
20.0
20.0
20.0

n/a
20.0
20.0
20.0
20.0
20.0
20.0
20.0
20.0
20.0
20.0
20.0
20.0
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5

2.4
3
4
5

5

5
5
5
5

2.3
2.7
3
3.3
3.7
4
4.3
4.7
5
3
3
4
5
3
3
3
4
4
4
5
5
5
6
3
3
4
4
5

0.4
1
2
3

3

 3 
3
3
3

0.3
0.7
1
1.3
1.7
2
2.3
2.7
3
3
1
2
3
0.5
0.7
1
1.5
1.7
2
2.5
2.7
3
3.7
0.5
1
1.5
2
2.5

0.4
1
2
3

3

3
3
3
3

0.3
0.7
1
1.3
1.7
2
2.3
2.7
3
3
1
2
3
0.5
0.7
1
1.5
1.7
2
2.5
2.7
3
3.7
0.5
1
1.5
2
2.5

5.80
5.25
5.25
5.25

5.25

5.25
5.25
5.50
5.50

5.80
5.25
5.25
5.25
5.25
5.25
5.25
5.25
5.25
5.25
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50

n/a
2.54
2.75
3.13

3.13

3.13
3.13
2.90
2.90

n/a
2.54
2.54
2.54
2.75
2.75
2.75
3.13
3.13
3.08
2.44
2.69
2.85
2.54
2.54
2.54
2.63
2.63
2.63
2.74
2.74
2.74
2.92
2.47
2.47
2.54
2.54
2.64

1  Expected volatility represents a measure of the amount by which ANZ’s share price is expected to fluctuate over the life of the rights. The measure of volatility used in the model is the annualised 
standard deviation of the continuously compounded rates of return on the historical share price over a defined period of time preceding the date of grant. This historical average annualised 
volatility is then used to estimate a reasonable expected volatility over the expected life of the rights.

NOTES TO THE FINANCIAL STATEMENTS  

  183

ANZ ANNUAL REPORT 201445: Employee Share and Option Plans (continued)

The significant assumptions used to measure the fair value of instruments granted during 2013 are contained in the table below:

Type

STI deferred share rights

LTI deferred share rights

LTI performance rights

Other deferred share rights

Number of 
options/rights

Exercise 
price 
$

Equity fair 
value 
$

Share 
closing 
price at 
grant 
$

ANZ
expected
volatility1
%

Equity 
term 
(years)

Vesting 
period 
(years)

Expected 
life 
(years)

Expected 
dividend 
yield 
%

Risk free 
interest  
rate  
%

54,511
240,751
255,250
28,694

415,056

641,728
328,810

72,059
12,941
13,623
9,795
2,392
7,935
2,518
8,735
1,830
3,732
3,958

0.00
0.00
0.00
0.00

0.00

0.00
0.00

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

24.45
23.07
21.76
20.53

20.53

10.16
9.58

20.80
26.87
25.53
28.78
28.09
27.34
26.68
25.98
25.35
23.07
21.76

24.45
24.45
24.45
24.45

24.45

24.45
24.64

24.72
28.28
28.28
29.56
29.56
29.56
29.56
29.56
29.56
24.45
24.45

n/a
22.5
22.5
22.5

22.5

22.5
22.5

22.5
20.0
20.0
20.0
20.0
20.0
20.0
20.0
20.0
22.5
22.5

2.4
3
4
5

5

5
5

3
3
4
2.5
3
3.5
4
4.5
5
3
4

0.4
1
2
3

3

3
3

3
1
2
0.5
1
1.5
2
2.5
3
1
2

0.4
1
2
3

3

3
3

3
1
2
0.5
1
1.5
2
2.5
3
1
2

n/a
6.00
6.00
6.00

6.00

6.00
6.00

6.00
5.25
5.25
5.25
5.25
5.25
5.25
5.25
5.25
6.00
6.00

n/a
2.82
2.66
2.58

2.58

2.58
2.77

2.63
2.62
2.63
2.38
2.38
2.47
2.47
2.73
2.73
2.82
2.66

Grant date

12-Nov-12
12-Nov-12
12-Nov-12
12-Nov-12

12-Nov-12

12-Nov-12
19-Dec-12

6-Dec-12
27-Feb-13
27-Feb-13
20-Aug-13
20-Aug-13
20-Aug-13
20-Aug-13
20-Aug-13
20-Aug-13
12-Nov-12
12-Nov-12

1  Expected volatility represents a measure of the amount by which ANZ’s share price is expected to fluctuate over the life of the rights. The measure of volatility used in the model is the annualised 
standard deviation of the continuously compounded rates of return on the historical share price over a defined period of time preceding the date of grant. This historical average annualised 
volatility is then used to estimate a reasonable expected volatility over the expected life of the rights.

SATISFYING EQUITY AWARDS

All shares underpinning equity awards may be purchased on market, or be newly issued shares or a combination of both. 

In relation to equity purchased on market during the 2014 financial year either under the ANZ Employee Share Acquisition Plan and the 
ANZ Share Option Plan, or to satisfy options or rights, for all employees 5,909,763 shares were purchased at an average price of $31.93 per share.

46: Related Party Disclosures

A: KEY MANAGEMENT PERSONNEL COMPENSATION

Key Management Personnel (KMP) are defined as directors and those executives that report directly to the CEO with responsibility for the 
strategic direction and management of a major revenue generating division or who control material revenue and expenses that fall within the 
definition of KMP. KMP compensation included in the personnel disclosure expenses is as follows:

Short-term benefits
Post-employment benefits
Other long-term benefits
Termination benefits
Share-based payments

Consolidated

2014
$000

25,367
921
356
–
15,400
42,044

20131
$000

21,741
617
148
127
11,408
34,041

1  Comparative period does not include role of COO who became a KMP on 1 October 2013.

B: KEY MANAGEMENT PERSONNEL LOAN TRANSACTIONS

Loans made to directors of the Company and other KMP of the Group are made in the ordinary course of business on normal commercial terms 
and conditions no more favourable than those given to other employees or customers, including the term of the loan, security required and 
the interest rate. The aggregate of loans made, guaranteed or secured by any entity in the Group to KMP, including their related parties, were 
as follows:

Loans advanced1
Interest charged2

1  Balances are for KMP who were in office as of the balance sheet date.
2 

Interest is for all KMP during the period.

184

Consolidated

The Company

2014
$000

29,560
1,314

2013
$000

15,316
896

2014
$000

20,622
849

2013
$000

14,269
892

NOTES TO THE FINANCIAL STATEMENTS (continued)46: Related Party Disclosures (continued)

C: KEY MANAGEMENT PERSONNEL HOLDINGS OF ANZ SECURITIES

KMP, including their related parties, held subordinated debt, shares, share rights and options over shares in the Group directly, indirectly or 
beneficially as shown below:

Ordinary shares
Subordinated debt

1  Balances are for KMP who were in office as of the balance sheet date.

Consolidated

2014
Number1

3,876,106
10,499

2013
Number1

4,111,704
10,299

D: OTHER TRANSACTIONS OF KEY MANAGEMENT PERSONNEL AND THEIR RELATED PARTIES

All other transactions with KMP and their related parties are made on terms equivalent to those that prevail in arm’s length transactions. 
These transactions generally involve the provision of financial and investment services including services to eligible international assignees 
ensuring they are neither financially advantaged nor disadvantaged by their relocation. All such transactions that have occurred with KMP and 
their related parties have been trivial or domestic in nature. In this context, transactions are only disclosed when they are considered of interest 
to the users of the financial report in making and evaluating decisions about the allocation of scarce resources.

E: ASSOCIATES

Significant associates are disclosed in note 38. During the course of the financial year the Company and Group conducted transactions with all 
associates on terms equivalent to those on an arm’s length basis as shown below:

Amounts receivable from associates
Amounts payable to associates
Interest revenue
Interest expense
Dividend revenue
Costs recovered from associates

Consolidated

The Company

2014
$000

81,193
77,977
694
2,378
125,400
1,865

2013
$000

96,627
78,265
992
1,870
113,874
1,548

2014
$000

80,628
2,210
657
–
45,935
476

2013
$000

95,654
2,661
869
–
45,828
356

There have been no guarantees given or received. No outstanding amounts have been written down or recorded as allowances, as they are 
considered fully collectible.

F: SUBSIDIARIES

Significant controlled entities are disclosed in note 37. During the course of the financial year subsidiaries conducted transactions with each other and 
associates on terms equivalent to those on an arm’s length basis. As of 30 September 2014, all outstanding amounts are considered fully collectible. 

Transactions between the Company and its subsidiaries include the provision of a wide range of banking and other financial facilities. Details of 
amounts paid to or received from related parties, in the form of dividends or interest, are set out in note 3 and note 4.

Other intragroup transactions include the provision of management and administrative services, staff training, data processing facilities, transfer 
of tax losses, and the leasing of property plant and equipment.

47: Life Insurance Business

The Group conducts its life insurance business through OnePath Life Limited, OnePath Life (NZ) Limited and OnePath Insurance Services (NZ) 
Limited. This note is intended to provide disclosures in relation to the life insurance businesses conducted through these controlled entities.

CAPITAL ADEQUACY OF LIFE INSURER

Australian life insurers are required to hold reserves in excess of policy liabilities to support capital requirements under the 
Life Insurance Act (Life Act). 

The life insurance business in New Zealand is not governed by the Life Act as these are foreign domiciled life insurance companies. 
These companies are however required to meet similar capital tests.

The summarised capital information below, in respect of capital requirements under the Life Act, has been extracted from the financial 
statements prepared by OnePath Life Limited. For detailed capital adequacy information on a statutory fund basis, users of this annual financial 
report should refer to the separate financial statements prepared by OnePath Life Limited. 

Capital Base
Prescribed Capital Amount (PCA)
Capital Adequacy Multiple (times)

OnePath Life Limited

2014
$m

524
295
1.78

2013
$m

567
294
1.93

NOTES TO THE FINANCIAL STATEMENTS  

  185

ANZ ANNUAL REPORT 201447: Life Insurance Business (continued)

LIFE INSURANCE BUSINESS PROFIT ANALYSIS

Net shareholder profit after income tax

Net shareholder profit after income tax is represented by:
  Emergence of planned profit margins
  Difference between actual and assumed experience

(Loss recognition)/reversal of previous losses on groups of related products
Investment earnings on retained profits and capital

  Changes in assumptions

Net policyholder profit in statutory funds after income tax

Net policyholder profit in statutory funds after income tax is represented by:
  Emergence of planned profits

Investment earnings on retained profits and experience profits

INVESTMENTS RELATING TO LIFE INSURANCE BUSINESS

Life insurance
contracts

Life investment 
contracts

Consolidated

2014
$m

235

 181 
(21)
–
75
–

16

12
4

2013
$m

186

181
(51)
1
55
–

15

13
2

2014
$m

114

 87 
 12 
– 
 15 
–

–

–
–

2013
$m

152

109
9
–
34
–

–

–
–

2014
$m

349

268
(9)
–
90
–

16

12
4

2013
$m

338

290
(42)
1
89
–

15

13
2

Consolidated

2014
$m

 10,528 
 6,503 
 15,954 
(203)
 797 

 33,579 

2013
$m

10,901
8,870
11,378
9
925

32,083

Equity securities
Debt securities
Investments in managed investment schemes
Derivative financial assets/(liability)
Cash and cash equivalents

Total investments backing policy liabilities designated at fair value through profit or loss1

1  This includes $3,181 million (2013: $3,511 million) in respect of investments relating to external unit holders. In addition, the investment balance has been reduced by $4,779 million 

(2013: $3,982 million) in respect of the elimination of intercompany balances and Treasury Shares.

Investments held in statutory funds can only be used to meet the liabilities and expenses of that fund, or to make profit distributions when 
solvency and capital adequacy requirements of the Life Act and Insurance (Prudential Supervision) Act 2010 are met. Accordingly, with the 
exception of permitted profit distributions, the investments held in the statutory funds are not available for use by other parties of the Group.

INSURANCE POLICY LIABILITIES

a) Policy liabilities

Life insurance contract liabilities
Best estimate liabilities
  Value of future policy benefits
  Value of future expenses
  Value of future premium
Value of declared bonuses
Value of future profits
  Policyholder bonus
  Shareholder profit margin
Business valued by non-projection method

Total net life insurance contract liabilities
Unvested policyholder benefits
Liabilities ceded under reinsurance contracts1 (refer note 19)

Total life insurance contract liabilities

Life investment contract liabilities2,3

Total policy liabilities

Consolidated

2014
$m

2013
$m

 6,854 
 2,024 
(10,697)
 15 

 27 
 1,655 
 5 

(117)
 42 
 591 

 516 

6,312
1,809
(9,426)
13

31
1,379
5

123
43
519

685

 34,038 

 34,554 

31,703

32,388

1  Liabilities ceded under reinsurance contracts are shown as ‘other assets’.
2  Designated at fair value through profit or loss. 
3  Life investment contract liabilities that relate to a capital guaranteed element is $1,526 million (2013: $1,671 million). Life investment contract liabilities subject to investment performance 

guarantees is $960 million (2013: $1,064 million).

186

NOTES TO THE FINANCIAL STATEMENTS (continued) 
 
 
47: Life Insurance Business (continued)

b) Reconciliation of movements in policy liabilities

Policy liabilities
Gross liability brought forward
Movements in policy liabilities reflected in the income statement
Deposit premium recognised as a change in life investment contract liabilities
Fees recognised as a change in life investment contract liabilities
Withdrawal recognised as a change in other life investment contract liabilities

Gross policy liabilities closing balance

Liabilities ceded under reinsurance1
Balance brought forward
Increase in reinsurance assets reflected in the income statement

Closing balance 

Life investment
contracts

2014
$m

2013
$m

 31,703 
 2,388
 5,311
(462)
(4,902)

28,763
3,758
3,937
(457)
(4,308)

 34,038 

31,703

–
–

–

–
–

–

Total policy liabilities net of reinsurance asset

34,038

31,703

Life insurance 
contracts

Consolidated

2014
$m

 685
(169)
–
–
–

516 

519
72

591

(75)

2013
$m

2014
$m

2013
$m

774
(89)
–
–
–

685

509
10

519

166

 32,388
 2,219
 5,311
(462)
(4,902)

29,537
3,679
3,937
(457)
(4,308)

34,554 

32,388

519
72

591

509
10

519

33,963

31,869

The amount of policy liabilities has been determined in accordance 
with methods and assumptions disclosed in this financial report and 
the requirements of the Life Act, which includes applicable standards 
of the APRA. 

Policy liabilities have been calculated in accordance with Prudential 
Standard LPS 340 Valuation of Policy Liabilities issued by the APRA in 
accordance with the requirements of the Life Act. For life insurance 
contracts the Standard requires the policy liabilities to be calculated 
in a way which allows for the systematic release of planned margins 
as services are provided to policyholders.

The profit carriers used to achieve the systematic release of planned 
margins are based on the product groups.

Critical assumptions
The valuation of the policy liabilities is dependant on a number 
of variables including interest rate, equity prices, future expenses, 
mortality, morbidity and inflation. The critical estimates and 
judgements used in determining the policy liabilities is set out 
in note 2 (vi) on page 96.

1  Liabilities ceded under reinsurance contracts are shown as ‘other assets’.

c) Sensitivity analysis – Life investment contract liabilities
Market risk arises on the Group’s life insurance business in respect 
of life investment contracts where an element of the liability to the 
policyholder is guaranteed by the Group. The value of the guarantee 
is impacted by changes in underlying asset values and interest rates. 
As at 30 September 2014, a 10% decline in equity markets would 
have decreased profit by $15 million (2013: $7 million) and a 10% 
increase would have increased profit by nil (2013: $nil). A 1% increase 
in interest rates at 30 September 2014 would have decreased 
profit by $9 million (2013: $1 million) and 1% decrease would have 
increased profit by nil (2013: $nil).

METHODS AND ASSUMPTIONS – LIFE INSURANCE 
CONTRACTS

Significant actuarial methods 
The effective date of the actuarial report on policy liabilities (which 
includes insurance contract liabilities and life investment contract 
liabilities) and solvency requirements is 30 September 2014. 

In Australia, the actuarial report was prepared by Mr Jaimie Sach FIAA 
Appointed Actuary, a fellow of the Institute of Actuaries of Australia. 
The actuarial reports indicate Mr Sach is satisfied as to the accuracy 
of the data upon which policy liabilities have been determined. 

In New Zealand, the actuarial report was prepared by Mr Michael 
Bartram FIAA FNZSA, a fellow of the Institute of Actuaries of Australia 
and a fellow of the New Zealand Society of Actuaries. The amount of 
policy liabilities has been determined in accordance with Professional 
Standard 3: Determination of Life Insurance Policy Liabilities of the 
New Zealand Society of Actuaries. The actuarial reports indicate that 
Mr Bartram is satisfied as to the accuracy of the data upon which 
policy liabilities have been determined.

NOTES TO THE FINANCIAL STATEMENTS  

  187

ANZ ANNUAL REPORT 201447: Life Insurance Business (continued)

Sensitivity analysis – life insurance contracts
The Group conducts sensitivity analysis to quantify the exposure of the life insurance contracts to risk of changes in the key underlying variables 
such as interest rate, equity prices, mortality, morbidity and inflation. The valuations included in the reported results and the Group’s best 
estimate of future performance is calculated using certain assumptions about these variables. The movement in any key variable will impact 
the performance and net assets of the Group and as such represents a risk. The table below illustrates how changes in key assumptions would 
impact the reported profit, insurance contract policy liabilities and equity at 30 September 2014.

Variable 

Impact of movement in underlying variable

Market interest rates  A change in market interest rates affects the value placed on future cash 
flows. This changes profit and shareholder equity.

Expense risk 

Mortality risk 

Morbidity risk 

An increase in the level or inflationary growth of expenses over assumed 
levels will decrease profit and shareholder equity.

Greater mortality rates would lead to higher levels of claims occurring, increasing 
associated claims cost and therefore reducing profit and shareholder equity.

The cost of health-related claims depends on both the incidence of 
policyholders becoming ill and the duration which they remain ill. Higher 
than expected incidence and duration would increase claim costs, reducing 
profit and shareholder equity.

Discontinuance risk An increase in discontinuance rates at earlier durations has a negative effect 

as it affects the ability to recover acquisition expenses and commissions.

Profit/(loss) 
net of 
reinsurance

Insurance 
contract 
liabilities
net of 
reinsurance

$m

55
(44)

–
–

(13)
(1)

–
(3)

–
(2)

$m

(77)
62

–
–

18
1

–
4

–
3

Change in 
variable

% change

-1%
+1%

-10%
+10%

-10%
+10%

-10%
+10%

-10%
+10%

Equity

$m

55
(44)

–
–

(13)
(1)

–
(3)

–
(2)

LIFE INSURANCE RISK
Insurance risk is the risk of loss due to unexpected changes in current 
and future insurance claims rates. Insurance risk exposure arises in the 
life insurance business as the risk that claims payments are greater 
than expected. In the life insurance business this arises primarily 
through mortality (death) or morbidity (illness or injury) risks being 
greater than expected. 

Insurance risks are controlled through the use of underwriting 
procedures and reinsurance arrangements. Controls are also 
maintained over claims management practices to assist in the correct 
and timely payment of insurance claims. Regular monitoring of 
experience is conducted at a sufficiently detailed level in order to 
identify any deviation from expected claim levels.

Financial risks relating to the Group’s life insurance business are 
generally monitored and controlled by selecting appropriate assets 
to back insurance and life investment contract liabilities. Wherever 
possible within regulatory constraints, the Group segregates 
policyholders funds from shareholders funds and sets investment 
mandates that are appropriate for each. The assets are regularly 
monitored by the Wealth Asset Liability Committee and Wealth 
Product Committee to ensure that there are no material asset and 
liability mismatch issues and other risks, such as liquidity risk and 
credit risk, are maintained within acceptable limits.

All financial assets within the life insurance statutory funds directly 
support either the Group’s life insurance contracts or life investment 
contracts. Market risk arises for the Group on contracts where the 
liabilities to policyholders are guaranteed. The Group manages this 
risk by the monthly monitoring and rebalancing of assets to policy 
liabilities. However, for some contracts the ability to match asset 
characteristics with policy obligations is constrained by a number 
of factors including regulatory constraints, the lack of suitable 
investments as well as by the nature of the policy liabilities themselves. 

Market risk also arises from those life investment contracts where the 
asset management fees earned are directly impacted by the value 
of the underlying assets. The Group is exposed to the risk of future 
decreased asset management fees as a result of a decline in assets 
under management and operational risk associated with the possible 
failure to administer life investment contracts in accordance with the 
product terms and conditions.

188

Risk strategy
In compliance with contractual and regulatory requirements, a 
strategy is in place to monitor that the risks underwritten satisfy 
policyholders’ risk and reward objectives whilst not adversely 
affecting the Group’s ability to pay benefits and claims when due. 
The strategy involves the identification of risks by type, impact and 
likelihood, the implementation of processes and controls to mitigate 
the risks, and continuous monitoring and improvement of the 
procedures in place to minimise the chance of an adverse compliance 
or operational risk event occurring. Included in this strategy are the 
processes and controls over underwriting, claims management and 
product pricing. Capital management is also a key aspect of the 
Group’s risk management strategy.

Allocation of capital
The Group’s life insurance businesses are subject to regulatory capital 
requirements which prescribe the amount of capital to be held 
depending on the contract liability. 

Solvency margin requirements established by APRA are in place to 
reinforce safeguards for policyholders’ interest, which are primarily the 
ability to meet future claims payments in respect of existing policies.

Methods to limit or transfer insurance risk exposures
Reinsurance – Reinsurance treaties are analysed using a number 
of analytical modelling tools to assess the impact on the Group’s 
exposure to risk with the objective of achieving the desired choice of 
the type of reinsurance and retention levels. 

Underwriting procedures – Strategic underwriting decisions are put 
into effect using the underwriting procedures detailed in the Group’s 
underwriting manual. Such procedures include limits to delegated 
authorities and signing powers. 

Claims management – Strict claims management procedures are 
in place to assist in the timely and correct payment of claims in 
accordance with policy conditions. 

NOTES TO THE FINANCIAL STATEMENTS (continued)48: Changes to comparatives

Certain amounts reported as comparative information have changed 
as a result of the adoption of new accounting standards or being 
reclassified to conform with current period financial statement 
presentations.

The following changes have been made:

BALANCE SHEET RECLASSIFICATION

During the period, the classification of the balance sheet has changed 
to more consistently reflect the nature of the financial assets and 
liabilities. Prior to this reclassification, the balance sheet was classified 
according to both nature and counterparty. The key changes include:

Assets
 } Securities purchased under agreements to resell in less than three 

months previously reported in Liquid assets are now classified as Cash.
 } Money at call, bills receivable and remittances in transit previously 

reported in Liquid assets are now classified as either Cash, 
Settlement balances owed to ANZ or Net loans and advances 
depending on the nature of the asset.

 } Loans to other banks previously reported in Due from other 

financial institutions are now classified as Net loans and advances.

 } Collateral paid previously reported in Due from other financial 

institutions is now classified separately.

 } Issued security settlements previously reported in Other assets are 

now classified as Settlement balances owed to ANZ.

Liabilities
 } Loans from other banks previously reported in Due to other financial 
institutions are now classified as Deposits and other borrowings.
 } Collateral received previously reported in Due to other financial 

institutions is now classified separately.

 } Issued security settlements previously reported in Payables and Other 

liabilities are now classified as Settlement balances owed by ANZ.

Consolidated 30 September 2013

Assets
Liquid assets
Due from other financial institutions
Cash
Settlement balances owed to ANZ
Collateral paid
Available-for-sale assets
Net loans and advances
Deferred tax assets
Other assets
All other assets

Total assets

Liabilities
Due to other financial institutions
Settlement balances owed by ANZ
Collateral received
Deposits and other borrowings
Payables and other liabilities
All other liabilities

Total liabilities

Net Assets

Retained earnings
All other equity

Total shareholders’ equity

CASH FLOW STATEMENT

The Group restated line items in the cash flow statement to align 
with the revised balance sheet classifications reflected below. In 
addition, loans and advances with financial institution counterparties 
with original maturities of less than 90 days were removed from 
the definition of ‘cash equivalents’ (as presented in the cash 
flow statement). These balances now form part of net loans and 
advances in the balance sheet and the associated cash inflows/
outflows form part of cash flows from operating activities. The Group 
consider that this change better reflects the characteristics of these 
financial instruments.

EMPLOYEE BENEFITS

The adoption of the amendments to AASB 119 Employee Benefits 
has resulted in changes to the measurement of the Group’s 
defined benefit obligations. This has resulted in a restatement to 
comparatives in the Income Statement and Balance Sheet. Refer note 
1A(iv) for further details.

BUSINESS TAXES REPORTED IN ASIA 

During the year business taxes which were previously reported as 
a contra to revenue were classified as expenses to better reflect 
the nature of the transaction. Comparative information has been 
reclassified accordingly.

OWN CREDIT RISK OF FINANCIAL LIABILITIES AT FAIR VALUE

The early application of the own credit requirements in AASB 9 
has resulted in the fair value loss attributable to own credit risk of 
financial liabilities being reclassified from other operating income 
to other comprehensive income. This has resulted in a restatement 
of the Income Statement and the Statement of Comprehensive 
Income with no impact on the Balance Sheet. Refer note 1 A(iv) 
for further details.

Previously reported

Balance sheet 
reclassification

Employee benefits

Currently reported

$m

$m

$m

$m

39,737
22,177
–
–
–
28,135
469,295
721
7,574
135,352

702,991

36,306
–
–
439,674
12,594
168,802

657,376

45,615

21,948
23,667

45,615

(39,737)
(22,177)
25,270
19,225
6,530
142
13,969
–
(3,222)
–

–

(36,306)
8,695
3,921
27,241
(3,551)
–

–

–

–
–

–

–
–
–
–
–
–
–
4
–
–

4

–
–
–
–
16
–

16

(12)

(12)
–

(12)

–
–
25,270
19,225
6,530
28,277
483,264
725
4,352
135,352

702,995

–
8,695
3,921
466,915
9,059
168,802

657,392

45,603

21,936
23,667

45,603

NOTES TO THE FINANCIAL STATEMENTS  

  189

ANZ ANNUAL REPORT 2014Previously 
reported

Business tax 
restatement

$m

12,758
5,688

18,446
(8,236)

10,210
(1,188)

9,022
(2,750)

6,272

1,614

7,886

231.3
224.4

$m

–
13

13
(13)

–
–

–
–

–

–

–

–
–

Employee 
benefits

$m

–
–

–
(8)

(8)
–

(8)
2

(6)

11

5

(0.2)
(0.2)

Own credit risk

$m

–
63

63
–

63
–

63
(19)

44

(44)

–

1.6
1.5

Previously 
reported
$m

Balance sheet 
reclassification

$m

Employee 
benefits
$m

36,578 
17,103 
– 
– 
– 
20,562 
427,823 
785 
5,623 
133,653 

642,127 

30,538 
– 
– 
397,123 
10,109 
163,137 

600,907 

41,220 
19,728 
21,492 

41,220 

(36,578)
(17,103)
25,143 
14,016 
6,878 
79 
8,804 
– 
(1,239)
– 

– 

(30,538)
5,416 
2,531 
23,690 
(1,099)
– 

– 

– 
– 
– 

– 

– 
– 
– 
– 
– 
– 
– 
7 
– 
– 

7 

– 
– 
– 
– 
24 
– 

24 

(17)
(17)
– 

(17)

Currently 
reported

$m

12,758
5,764

18,522
(8,257)

10,265
(1,188)

9,077
(2,767)

6,310

1,581

7,891

232.7
225.7

Currently 
reported
$m

– 
– 
25,143 
14,016 
6,878 
20,641 
436,627 
792 
4,384 
133,653 

642,134 

– 
5,416 
2,531 
420,813 
9,034 
163,137 

600,931 

41,203 
19,711 
21,492 

41,203 

48: Changes to comparatives (continued)

Consolidated 2013

Net interest income
Other operating income

Operating income
Operating expenses

Profit before credit impairment and income tax
Provision for credit impairment

Profit before income tax
Income tax expense/(benefit) and non-controlling interests

Profit attributable to shareholders of the Company

Other comprehensive income net of tax attributable to shareholders 
of the Company

Total comprehensive income attributable to  
   shareholders of the Company

Earnings per ordinary share (cents)
Basic
Diluted

Consolidated 1 October 2012

Assets
Liquid assets
Due from other financial institutions
Cash
Settlement balances owed to ANZ
Collateral paid
Available-for-sale assets
Net loans and advances
Deferred tax assets
Other assets
All other assets

Total assets

Liabilities
Due to other financial institutions
Settlement balances owed by ANZ
Collateral received
Deposits and other borrowings
Payables and other liabilities
All other liabilities

Total liabilities

Net assets
Retained earnings
All other equity

Total shareholders' equity

190

NOTES TO THE FINANCIAL STATEMENTS (continued)48: Changes to comparatives (continued)

The Company 30 September 2013

Assets
Liquid assets
Due from other financial institutions
Cash
Settlement balances owed to ANZ
Collateral paid
Available-for-sale assets
Net loans and advances
Deferred tax assets
Other assets
All other assets

Total assets

Liabilities
Due to other financial institutions
Settlement balances owed by ANZ
Collateral received
Deposits and other borrowings
Payables and other liabilities
All other liabilities

Total liabilities

Net Assets
Retained earnings
All other equity

Total shareholders’ equity

The Company 2013

Net interest income
Other operating income

Operating income
Operating expenses

Profit before credit impairment and income tax
Provision for credit impairment

Profit before income tax
Income tax expense/(benefit)

Profit attributable to shareholders of the Company

Other comprehensive income net of tax attributable to shareholders 
of the Company

Total comprehensive income attributable to shareholders of 
the Company

Previously 
reported

Balance sheet 
reclassification

Employee 
benefits

$m

$m

$m

Currently 
reported

$m

33,838
18,947
–
–
–
23,823
372,467
936
5,246
163,740

618,997

34,149
–
–
359,013
9,545
177,225

579,932

39,065
14,753
24,312

39,065

Previously 
reported

Business tax 
restatement

$m

9,364
5,389

14,753
(6,505)

8,248
(1,132)

7,116
(1,770)

5,346

191

5,537

$m

–
–

–
–

–
–

–
–

–

–

–

(33,838)
(18,947)
22,798
16,621
5,638
–
10,706
–
(2,978)
–

–

(34,149)
7,451
3,531
26,436
(3,269)
–

–

–
–
–

–

Employee 
benefits

$m

–
–

–
(4)

(4)
–

(4)
1

(3)

3

–

–
–
–
–
–
–
–
–
–
–

–

–
–
–
–
–
–

–

–
–
–

–

Own credit risk

$m

–
63

63
–

63
–

63
(19)

44

(44)

–

–
–
22,798
16,621
5,638
23,823
383,173
936
2,268
163,740

618,997

–
7,451
3,531
385,449
6,276
177,225

579,932

39,065
14,753
24,312

39,065

Currently 
reported

$m

9,364
5,452

14,816
(6,509)

8,307
(1,132)

7,175
(1,788)

5,387

150

5,537

NOTES TO THE FINANCIAL STATEMENTS  

  191

ANZ ANNUAL REPORT 201448: Changes to comparatives (continued)

The Company 1 October 2012

Assets
Liquid assets
Due from other financial institutions
Cash
Settlement balances owed to ANZ
Collateral paid
Available-for-sale assets
Net loans and advances
Deferred tax assets
Other assets
All other assets

Total assets

Liabilities
Due to other financial institutions
Settlement balances owed by ANZ
Collateral received
Deposits and other borrowings
Payables and other liabilities
All other liabilities

Total liabilities

Net assets
Retained earnings
All other equity

Total shareholders' equity

Previously reported

$m

Balance sheet 
reclassification

$m

Employee benefits

Currently reported

$m

$m

32,782
14,167
– 
– 
–
17,841
350,060
768
3,747
153,642

573,007

28,394
–
–
333,536
7,554
166,480

535,964

37,043
13,508
23,535

37,043

(32,782)
(14,167)
10,987
21,783
5,875
–
9,412
–
(1,108)
–

–

(28,394)
4,337
2,326
22,595
(864)
–

–

–
–
–

–

–
–
–
–
–
–
–
–
–
–

–

–
–
–
–
–
–

–

–
–
–

–

–
–
10,987
21,783
5,875
17,841
359,472
768
2,639
153,642

573,007

–
4,337
2,326
356,131
6,690
166,480

535,964

37,043
13,508
23,535

37,043

Net cash provided by/(used in) operating activities

Net cash provided by/(used in) investing activities

Net cash provided by/(used in) financing activities

Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of the year
Effects of exchange rate changes on cash and cash equivalents

Cash and cash equivalents at end of year

Consolidated
2013

The Company
2013

Reclassification

Restated 
Sep 13
Inflows
(Outflows)

Previously 
reported
Inflows
(Outflows)

Reclassification

(1,439)

(1,439)
(5,943)
(530)

(7,912)

$m

16,167 

(7,607)

(4,096)

4,464 
35,507 
1,140 

41,111 

$m

13,877 

(6,222)

(2,338)

5,317 
36,268 
1,130 

42,715 

(1,193)

(1,193)
(4,849)
(394)

(6,436)

Restated 
Sep 13
Inflows
(Outflows)

$m

12,684

(6,222)

(2,338)

4,124 
31,419 
736 

36,279

Previously 
reported
Inflows
(Outflows)

$m

17,606 

(7,607)

(4,096)

5,903 
41,450 
1,670 

49,023 

49: Events Since the End of the Financial Year

There have been no material events since the end of the financial year.

192

NOTES TO THE FINANCIAL STATEMENTS (continued)ANZ ANNUAL REPORT 2014

DIRECTORS’ DECLARATION AND RESPONSIBILITY STATEMENT

Directors’ Declaration

The Directors of Australia and New Zealand Banking Group Limited declare that:

a) 

in the Directors’ opinion, the financial statements and notes of the Company and the consolidated entity are in accordance with the 
Corporations Act 2001, including:
i) 

section 296, that they comply with the Australian Accounting Standards and any further requirements of the Corporations 
Regulations 2001; and

ii)  section 297, that they give a true and fair view of the financial position of the Company and of the consolidated entity as at 

30 September 2014 and of their performance for the year ended on that date; 

b)  the notes to the financial statements of the Company and the consolidated entity include a statement that the financial statements 

and notes of the Company and the consolidated entity comply with International Financial Reporting Standards; 

c)  the Directors have been given the declarations required by section 295A of the Corporations Act 2001; 

d) 

in the Directors’ opinion, there are reasonable grounds to believe that the Company will be able to pay its debts as and when they 
become due and payable; and

e)   the Company and certain of its wholly owned controlled entities (listed in note 43) have executed a Deed of Cross Guarantee enabling 

them to take advantage of the accounting and audit relief offered by class order 98/1418 (as amended), issued by the Australian Securities 
and Investments Commission. The nature of the Deed of Cross Guarantee is to guarantee to each creditor payment in full of any debt in 
accordance with the terms of the Deed of Cross Guarantee. At the date of this declaration, there are reasonable grounds to believe that the 
Company and its controlled entities which executed the Deed of Cross Guarantee are able, as an economic entity, to meet any obligations 
or liabilities to which they are, or may become, subject by virtue of the Deed of Cross Guarantee.

Signed in accordance with a resolution of the Directors.

David M Gonski, AC 
Chairman

5 November 2014

Michael R P Smith, OBE  
Director

Responsibility statement of the Directors in accordance with the Disclosure and Transparency Rule 4.1.12 (3)(b) of the 
United Kingdom Financial Conduct Authority

The Directors of Australia and New Zealand Banking Group Limited confirm to the best of their knowledge that:

The Group’s Annual Report includes:
i)  a fair review of the development and performance of the business and the position of the Group and the undertakings included  

in the consolidation taken as a whole; together with

ii)  a description of the principal risks and uncertainties faced by the Group.

Signed in accordance with a resolution of the Directors.

David M Gonski, AC 
Chairman

5 November 2014

Michael R P Smith, OBE  
Director

DIRECTORS’ DECLARATION  

  193

ANZ ANNUAL REPORT 2014INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS  
OF AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED

REPORT ON THE FINANCIAL REPORT

INDEPENDENCE

We have audited the accompanying financial report of Australia and 
New Zealand Banking Group Limited (the Company), which comprises 
the balance sheets as at 30 September 2014, and income statements, 
statements of comprehensive income, statements of changes in 
equity and statements of cash flow for the year ended on that date, 
notes 1 to 49 comprising a summary of significant accounting policies 
and other explanatory information and the directors’ declaration 
of the Company and the Group comprising the Company and the 
entities it controlled at the year’s end or from time to time during 
the financial year.

DIRECTORS’ RESPONSIBILITY FOR THE FINANCIAL REPORT

The directors of the Company are responsible for the preparation 
of the financial report that gives a true and fair view in accordance 
with Australian Accounting Standards and the Corporations 
Act 2001 and for such internal control as the directors determine 
is necessary to enable the preparation of the financial report that 
is free from material misstatement whether due to fraud or error. 
In note 1(A)(i), the directors also state, in accordance with Australian 
Accounting Standard AASB 101 Presentation of Financial Statements, 
that the financial statements comply with International Financial 
Reporting Standards.

AUDITOR’S RESPONSIBILITY

Our responsibility is to express an opinion on the financial report 
based on our audit. We conducted our audit in accordance with 
Australian Auditing Standards. These Auditing Standards require 
that we comply with relevant ethical requirements relating to 
audit engagements and plan and perform the audit to obtain 
reasonable assurance whether the financial report is free from 
material misstatement. 

An audit involves performing procedures to obtain audit evidence 
about the amounts and disclosures in the financial report. 
The procedures selected depend on the auditor’s judgement, 
including the assessment of the risks of material misstatement of the 
financial report, whether due to fraud or error. In making those risk 
assessments, the auditor considers internal control relevant to the 
entity’s preparation of the financial report that gives a true and fair 
view in order to design audit procedures that are appropriate in the 
circumstances, but not for the purpose of expressing an opinion on 
the effectiveness of the entity’s internal control. An audit also includes 
evaluating the appropriateness of accounting policies used and the 
reasonableness of accounting estimates made by the directors, as well 
as evaluating the overall presentation of the financial report. 

We performed the procedures to assess whether in all material 
respects the financial report presents fairly, in accordance with 
the Corporations Act 2001 and Australian Accounting Standards, 
a true and fair view which is consistent with our understanding 
of the Company’s and the Group’s financial position and of 
their performance. 

We believe that the audit evidence we have obtained is sufficient 
and appropriate to provide a basis for our audit opinion.

194

In conducting our audit, we have complied with the independence 
requirements of the Corporations Act 2001. 

AUDITOR’S OPINION

In our opinion:

(a)  the financial report of Australia and New Zealand Banking 

Group Limited is in accordance with the Corporations Act 2001, 
including: 
(i)  giving a true and fair view of the Company’s and the Group’s 
financial position as at 30 September 2014 and of their 
performance for the year ended on that date; and 

(ii)  complying with Australian Accounting Standards and the 

Corporations Regulations 2001.

(b)  the financial report also complies with International Financial 

Reporting Standards as disclosed in note 1(A)(i).

REPORT ON THE REMUNERATION REPORT

We have audited the remuneration report included in pages 28 to 
56 of the directors’ report for the year ended 30 September 2014. 
The directors of the Company are responsible for the preparation 
and presentation of the remuneration report in accordance with 
Section 300A of the Corporations Act 2001. Our responsibility is to 
express an opinion on the remuneration report, based on our audit 
conducted in accordance with Australian Auditing Standards

AUDITOR’S OPINION

In our opinion, the remuneration report of Australia and New Zealand 
Banking Group Limited for the year ended 30 September 2014, 
complies with Section 300A of the Corporations Act 2001.

KPMG 

Melbourne 
5 November 2014

Andrew Yates  
Partner

KPMG, an Australian partnership and a member firm of the KPMG network of independent 
member firms affiliated with KPMG International Cooperative (“KPMG International”), 
a Swiss entity.
Liability limited by a scheme approved under Professional Standards Legislation.

 
 
ANZ ANNUAL REPORT 2014

SECTION 3

Five Year Summary 

Principal Risks and Uncertainties 

Supplementary Information 

Shareholder Information 

Glossary of Financial Terms 

Alphabetical Index 

196

197

206

208

214

216

SECTION 3  

  195

ANZ ANNUAL REPORT 2014FIVE YEAR SUMMARY

Financial performance1
Net interest income
Other operating income
Operating expenses

Profit before credit impairment and income tax
Credit impairment charge
Income tax expense
Non-controlling interests

Cash/underlying profit1
Adjustments to arrive at statutory profit1

Profit attributable to shareholders of the Company

Financial position 
Assets
Net assets
Common Equity Tier 13
Common Equity Tier 1 – Internationally Comparable Basel 34
Return on average ordinary equity5
Return on average assets
Cost to income ratio (cash/underlying)1

Shareholder value – ordinary shares
Total return to shareholders (share price movement plus dividends)
Market capitalisation
Dividend
Franked portion 

– interim
– final

Share price 

– high
– low
– closing

Share information
(per fully paid ordinary share) 
Earnings per share 
Dividend payout ratio
Net tangible assets per ordinary share6
No. of fully paid ordinary shares issued (millions)
Dividend Reinvestment Plan (DRP) issue price

– interim
– final

Other information
Points of representation7
No. of employees (full time equivalents)8
No. of shareholders9

2014
$m

20132
$m

2012
$m

2011
$m

2010
$m

13,797
5,781
(8,760)

10,818
(989)
(2,700)
(12)

7,117
154

7,271

 772,092 
 49,284 
8.8%
12.7%
15.8%
1.0%
44.7%

5.9%
85,235
178c
100%
100%

$35.07
$28.84
$30.92

267.1c
67.4%
$14.65
2,756.6

$33.30
–

 12,772 
 5,619 
(8,257) 

 10,134 
(1,197) 
(2,435) 
(10) 

 6,492 
(182) 

 6,310 

 702,995 
 45,603 
8.5%
12.7%
15.0%
0.9%
44.9%

31.5%
84,450
164c
100%
100%

$32.09
$23.42
$30.78

232.7c
71.4%
$13.48
2,743.7

$28.96
$31.83

 1,220 
 50,328 
 498,309 

1,274
 49,866 
 468,343 

12,110
5,738
(8,519)

9,329
(1,258)
(2,235)
(6)

5,830
(169)

5,661

642,127
41,220
8.0%
11.6%
14.6%
0.9%
47.7%

35.4%
67,255
145c
100%
100%

$25.12
$18.60
$24.75

213.4c
69.4%
$12.22
2,717.4

$20.44
$23.64

1,337
48,239
438,958

11,500
5,385
(8,023)

8,862
(1,220)
(2,167)
(8)

5,467
(112)

5,355

604,213
37,954
8.5%
n/a
15.3%
0.9%
47.5%

(12.6%)
51,319
140c
100%
100%

$25.96
$17.63
$19.52

208.2c
68.6%
$11.44
2,629.0

$21.69
$19.09

1,381
50,297
442,943

10,862
4,920
(6,971)

8,811
(1,820)
(1,960)
(6)

5,025
(524)

4,501

531,703
34,155
8.0%
n/a
13.9%
0.9%
44.2%

1.9%
60,614
126c
100%
100%

$26.23
$19.95
$23.68

178.9c
71.6%
$10.38
2,559.7

$21.32
$22.60

1,394
47,099
411,692

1  Since 1 October 2012, the Group has used cash profit as a measure of the result of the ongoing business activities of the Group enabling shareholders to assess Group and divisional performance 

against prior periods and against peer institutions. For 2012 - 2014 statutory profit has been adjusted for non-core items to arrive at cash profit. For 2010 and 2011 statutory profit has been 
adjusted for non-core items to arrive at underlying profit, which like cash profit, is a measure of the ongoing business performance of the Group but used somewhat different criteria for the 
adjusting items. Neither cash profit nor underlying profit are audited; however, the external auditor has informed the Audit Committee that the adjustments have been determined on a 
consistent basis across each period presented.

2  As set out in note 1 of the financial statements the Group adopted certain new Accounting Standards during the year and 2013 comparative information has been restated in line with the 

requirements of the standards.

3  Calculated in accordance with APRA Basel 3 requirements for 2012-2014. Comparatives for 2010-2011 are calculated on a Basel 2 basis.
4  Previously disclosed International Harmonised capital ratios (Internationally Harmonised Basel 3) have been replaced with Internationally Comparable capital ratios as per the methodology in 
the “Australian Bankers’ Association: International comparability of capital ratios of Australia’s major banks” (August 2014) report prepared by PwC Australia. The 2012 and 2013 ratios have been 
restated for the change in methodology to Internationally Comparable capital ratios.

5  Average ordinary equity excludes non-controlling interests and preference shares.
6  Equals shareholders’ equity less preference share capital, goodwill, software and other intangible assets divided by the number of ordinary shares.
7 
8  During 2014 the Group migrated onto a single global HR platform. In doing so, the Group revised and standardised the measure of FTE and this resulted in an increase in FTE. 

Includes branches, offices, representative offices and agencies.

Comparative information has been restated for 2013 only.

9  Excludes employees whose only ANZ shares are held in trust under ANZ employee share schemes.

196

ANZ ANNUAL REPORT 2014

PRINCIPAL RISKS AND UNCERTAINTIES

1. Introduction 

The Group’s activities are subject to risks that can adversely 
impact its business, operations and financial condition. The risks 
and uncertainties described below are not the only ones that the 
Group may face. Additional risks and uncertainties that the Group 
is unaware of, or that the Group currently deems to be immaterial, 
may also become important factors that affect it. If any of the listed 
or unlisted risks actually occur, the Group’s business, operations, 
financial condition, or reputation could be materially and adversely 
affected, with the result that the trading price of the Group’s equity 
or debt securities could decline, and investors could lose all or part 
of their investment. 

2.  Changes in general business and economic 
conditions, including disruption in regional 
or global credit and capital markets, may 
adversely affect the Group’s business, 
operations and financial condition 

The Group’s financial performance is primarily influenced by the 
economic conditions and the level of business activity in the major 
countries and regions in which it operates or trades, i.e. Australia, 
New Zealand, the Asia Pacific region, Europe and the United States. 
The Group’s business, operations, and financial condition can be 
negatively affected by changes in economic and business conditions 
in these markets. 

The economic and business conditions that prevail in the Group’s 
major operating and trading markets are affected by domestic and 
international economic events, political events, natural disasters, and 
by movements and events that occur in global financial markets. 

The global financial crisis saw a sudden and prolonged dislocation 
in credit and equity capital markets, a contraction in global 
economic activity and the creation of many challenges for financial 
services institutions worldwide that still persist to some extent in 
many regions. Sovereign risk and its potential impact on financial 
institutions in Europe and globally subsequently emerged as a 
significant risk to the growth prospects of the various regional 
economies and the global economy. The impact of the global 
financial crisis and its aftermath (such as heightened sovereign risk) 
continue to affect regional and global economic activity, confidence 
and capital markets. Prudential authorities have implemented and 
continue to implement increased regulations to mitigate the risk of 
such events recurring, although there can be no assurance that such 
regulations will be effective. 

The economic effects of the global financial crisis and the European 
sovereign debt crisis have been widespread and far-reaching with 
unfavourable ongoing impacts on retail spending, personal and 
business credit growth, housing credit, and business and consumer 
confidence. While some of these economic factors have since 
improved, lasting impacts from the global financial crisis and the 
subsequent volatility in financial markets, the European sovereign 
debt crisis and the potential for escalation in geopolitical risks 
suggest ongoing vulnerability and potential adjustment of consumer 
and business behaviour. 

A sovereign debt crisis could have serious implications for 
the European Union and the Euro which, depending on the 
circumstances in which it takes place and the countries and 
currencies affected, could adversely impact the Group’s business 
operations and financial condition. Likewise, if one or more 
European countries re-introduce national currencies, and the Euro 
destabilises, the Group’s business operations could be disrupted 
by currency fluctuations and difficulties in hedging against such 
fluctuations. A Chinese economy “hard landing” would likely result 
in a marked rise in global risk aversion and increased financial market 
volatility, driving our cost of funds significantly higher and adversely 
affecting the Group’s business operations and financial condition. 
The New Zealand economy is also vulnerable to more volatile markets 
and deteriorating funding conditions.

Should difficult economic conditions in our markets eventuate, 
asset values in the housing, commercial or rural property markets 
could decline, unemployment could rise and corporate and personal 
incomes could suffer. Also, deterioration in global markets, including 
equity, property, currency and other asset markets, could impact the 
Group’s customers and the security the Group holds against loans 
and other credit exposures, which may impact its ability to recover 
some loans and other credit exposures. 

All or any of the negative economic and business impacts described 
above could cause a reduction in demand for the Group’s products 
and services and/or an increase in loan and other credit defaults 
and bad debts, which could adversely affect the Group’s business, 
operations, and financial condition. 

The Group’s financial performance could also be adversely affected 
if it were unable to adapt cost structures, products, pricing or 
activities in response to a drop in demand or lower than expected 
revenues. Similarly, higher than expected costs (including credit and 
funding costs) could be incurred because of adverse changes in the 
economy, general business conditions or the operating environment 
in the countries in which it operates. 

Other economic and financial factors or events which may adversely 
affect the Group’s performance and results include, but are not 
limited to, the level of and volatility in foreign exchange rates and 
interest rates, changes in inflation and money supply, fluctuations 
in both debt and equity capital markets, declining commodity prices 
due to, for example, reduced demand in Asia, especially North Asia/
China, and decreasing consumer and business confidence. 

Geopolitical instability, such as threats of, potential for, or actual 
conflict, occurring around the world, such as the ongoing unrest and 
conflicts in the Ukraine, North Korea, Syria, Egypt, Afghanistan, Iraq 
and elsewhere as well as the current high threat of terrorist activities 
may also adversely affect global financial markets, general economic 
and business conditions and the Group’s ability to continue operating 
or trading in a country, which in turn may adversely affect the Group’s 
business, operations, and financial condition. 

Natural and biological disasters such as, but not restricted to, 
cyclones, floods, earthquakes and pandemics (e.g. Ebola), and the 
economic and financial market implications of such disasters on 
domestic and global conditions can adversely impact the Group’s 
ability to continue operating or trading in the country or countries 
directly or indirectly affected, which in turn may adversely affect 
the Group’s business, operations and financial condition. For more 
specific risks in relation to earthquakes, refer to the risk factor No. 20.

PRINCIPAL RISKS AND UNCERTAINTIES  

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PRINCIPAL RISKS AND UNCERTAINTIES (continued)

3.  Changes in exchange rates may adversely 

affect the Group’s business, operations and 
financial condition 

Despite the recent decline, the Australian dollar is still higher than 
most conventional estimates of fundamentals would indicate which 
illustrates the significance of global economic events to the value 
of the Australian dollar relative to other currencies. Consequently 
any upward pressure on the Australian or New Zealand dollar would 
cause business conditions to deteriorate for certain portions of the 
Australian and New Zealand economies, including some agricultural 
exports, tourism, manufacturing, retailing subject to internet 
competition, and import-competing producers. The relationship 
between exchange rates and commodity prices is volatile. In contrast, 
a depreciation of the Australian or New Zealand dollars relative 
to other currencies would increase the debt service obligations 
in Australia or New Zealand dollar terms of unhedged exposures. 
Appreciation of the Australian dollar against the New Zealand dollar, 
United States dollar and other currencies has a potential negative 
earnings translation effect on non-hedged exposures, and future 
appreciation could have a greater negative impact on the Group’s 
results from its other non-Australian businesses, particularly its 
New Zealand and Asian businesses, which are largely based on 
non-Australian dollar revenues. The Group has put in place hedges 
to partially mitigate the impact of currency changes, but there can 
be no assurance that the Group’s hedges will be sufficient or effective, 
and any further appreciation could have an adverse impact upon the 
Group’s earnings.

4.  Competition may adversely affect the Group’s 
business, operations and financial condition, 
especially in Australia, New Zealand and the 
Asian markets in which it operates

The markets in which the Group operates are highly competitive 
and could become even more so, particularly in those countries that 
are considered to provide higher growth prospects (such as those 
in the Asian region) and segments that are in the greatest demand 
(for example, customer deposits in Australia and New Zealand). 
Factors that contribute to competition risk include industry 
regulation, mergers and acquisitions, changes in customers’ needs 
and preferences, entry of new participants, development of new 
distribution and service methods, increased diversification of products 
by competitors, and regulatory changes in the rules governing 
the operations of banks and non-bank competitors. For example, 
changes in the financial services sector in Australia and New Zealand 
have made it possible for non-banks to offer products and services 
traditionally provided by banks, such as automatic payments 
systems, mortgages, and credit cards. In addition, it is possible that 
existing companies from outside of the traditional financial services 
sector may seek to obtain banking licences to directly compete 
with the Group by offering products and services traditionally 
provided by banks. In addition, banks organised in jurisdictions 
outside Australia and New Zealand are subject to different levels 
of regulation and consequently some may have lower cost structures. 
Increasing competition for customers could also potentially lead 
to a compression in the Group’s net interest margins or increased 
advertising and related expenses to attract and retain customers. 

Additionally, the Australian Government announced in late 2010 a set 
of measures with the stated purpose of promoting a competitive and 
sustainable banking system in Australia. The reforms consisted of a 

198

variety of actions including, but not limited to, a ban on exit fees for 
new home loans, implementation of easier switching processes for 
deposits and mortgages customers, empowerment of the Australian 
Competition and Consumer Commission to investigate and prosecute 
anti-competitive price signalling, changes in the way fees and interest 
are charged on credit cards and reforms which allow Australian 
banks, credit unions and building societies to issue covered bonds. 
While many of these reforms have been implemented since 2011, 
and have the potential to change the competitive position of all 
banks in Australia, the Group has adapted to these reforms and has 
maintained its competitive position. Nevertheless, any regulatory 
or behavioural change that occurs in response to these reforms, or 
as a result of the current Australian Commonwealth Government 
Financial System Inquiry known as the ‘Murray Inquiry’, could have 
the effect of limiting or reducing the Group’s revenue earned from 
its banking products or operations. These regulatory changes could 
also result in higher operating costs. A reduction or limitation in 
revenue or an increase in operating costs could adversely affect the 
Group’s profitability. 

The effect of competitive market conditions, especially in the Group’s 
main markets and products, may lead to erosion in the Group’s 
market share or margins, and adversely affect the Group’s business, 
operations, and financial condition. 

5.  Changes in monetary policies may adversely 
affect the Group’s business, operations and 
financial condition 

Central monetary authorities (including the RBA, the RBNZ, the 
United States Federal Reserve and the monetary authorities in the 
Asian jurisdictions in which the Group carries out business) set official 
interest rates or take other measures to affect the demand for money 
and credit in their relevant jurisdictions. In some Asian jurisdictions, 
currency policy is also used to influence general business conditions 
and the demand for money and credit. These policies can significantly 
affect the Group’s cost of funds for lending and investing and the 
return that the Group will earn on those loans and investments. 
These factors impact the Group’s net interest margin and can affect 
the value of financial instruments it holds, such as debt securities and 
hedging instruments. The policies of the central monetary authorities 
can also affect the Group’s borrowers, potentially increasing the risk 
that they may fail to repay loans. Changes in such policies are difficult 
to predict. 

6.  Sovereign risk may destabilise global financial 
markets adversely affecting all participants, 
including the Group 

Sovereign risk is the possibility that foreign governments will default 
on their debt obligations, increase borrowings, be unable to refinance 
their debts as and when they fall due or nationalise participants in 
their economy. Sovereign risk remains in many economies, including 
the United States and in Europe. Should one sovereign default, there 
could be a cascading effect to other markets and countries, the 
consequences of which are difficult to predict and may be similar 
to or worse than those experienced during the global financial crisis 
and subsequent sovereign debt crises. Such events could destabilise 
global financial markets adversely affecting all participants, including 
the Group.

7.  The Group is exposed to liquidity and funding 
risk, which may adversely affect its business, 
operations and financial condition 

Liquidity risk is the risk that the Group is unable to meet its payment 
obligations as they fall due (including repaying depositors or 
maturing wholesale debt) or that the Group has insufficient capacity 
to fund increases in assets. Liquidity risk is inherent in all banking 
operations due to the timing mismatch between cash inflows and 
cash outflows. 

Reduced liquidity could lead to an increase in the cost of the Group’s 
borrowings and constrain the volume of new lending, which could 
adversely affect the Group’s profitability. A deterioration in investor 
confidence in the Group could materially impact the Group’s cost of 
borrowing, and the Group’s ongoing operations and funding. 

The Group raises funding from a variety of sources, including 
customer deposits and wholesale funding in Australia and offshore 
markets to meet its funding obligations and to maintain or grow 
its business generally. In times of liquidity stress, if there is damage 
to market confidence in the Group or if funding inside or outside 
of Australia is not available or constrained, the Group’s ability to 
access sources of funding and liquidity may be constrained and it 
will be exposed to liquidity risk. In any such cases, the Group may be 
forced to seek alternative funding. The availability of such alternative 
funding, and the terms on which it may be available, will depend on 
a variety of factors, including prevailing market conditions and the 
Group’s credit ratings. Even if available, the cost of these alternatives 
may be more expensive or on unfavourable terms. 

Since the advent of the global financial crisis, developments in 
the United States and European markets have adversely affected 
the liquidity in global capital markets and increased funding costs 
compared with the period immediately preceding the global financial 
crisis. More recently, the provision of significant amounts of liquidity 
by major central banks globally has helped mitigate near term 
liquidity concerns, although no assurance can be given that such 
liquidity concerns will not return. Future deterioration in market 
conditions may limit the Group’s ability to replace maturing liabilities 
and access funding in a timely and cost-effective manner necessary 
to fund and grow its business. 

8.  The Group is exposed to the risk that its 
credit ratings could change, which could 
adversely affect its ability to raise capital and 
wholesale funding 

The Group’s credit ratings have a significant impact on both its access 
to, and cost of, capital and wholesale funding. Credit ratings may be 
withdrawn, qualified, revised or suspended by credit rating agencies 
at any time. The methodologies by which they are determined may 
also be revised in response to legal or regulatory changes, market 
developments or for any other reason. A downgrade or potential 
downgrade to the Group’s credit rating may reduce access to capital 
and wholesale debt markets, leading to an increase in funding costs, 
as well as affecting the willingness of counterparties to transact 
with it. 

In addition, the ratings of individual securities (including, but not 
limited to, certain Tier 1 capital and Tier 2 capital securities and 
covered bonds) issued by the Group (and other banks globally) 
could be impacted from time to time by changes in the ratings 
methodologies used by rating agencies. In September 2014 , 
Moody’s Investors Service released a proposed new bank rating 
methodology reflecting insights gained from the global financial 
crisis and more recent instances of banking sector distress, as well 
as proposed changes in regulatory supervision and approaches to 
bank resolution and recovery. As a result of the proposed rating 
methodology, Moody’s could downgrade the credit ratings of ANZ 
and other members of the Group. On 18 September 2014, Standard 
& Poor’s (S&P) published revised rating criteria for bank hybrid capital 
instruments. Among other things, the new criteria incorporates 
the assumption of higher risk of loss absorption for bank hybrids. 
Following this, on 30 September 2014, S&P announced a one notch 
rating downgrade to ANZ’s Convertible Preference Shares 2 and 
Euro Trust Securities issues under the new methodology.

Credit ratings are not a recommendation by the relevant rating 
agency to invest in securities offered by the Group.

9.  The Group may experience challenges in 

managing its capital base, which could give 
rise to greater volatility in capital ratios

The Group’s capital base is critical to the management of its 
businesses and access to funding. Prudential regulators of the Group 
include, but are not limited to, APRA, RBNZ and various regulators in 
Asia Pacific jurisdictions. The Group is required to maintain adequate 
regulatory capital. 

Under current regulatory requirements, risk-weighted assets and 
expected loan losses increase as a counterparty’s risk grade worsens. 
These additional regulatory capital requirements compound any 
reduction in capital resulting from lower profits in times of stress. 
As a result, greater volatility in capital ratios may arise and may 
require the Group to raise additional capital. There can be no 
certainty that any additional capital required would be available 
or could be raised on reasonable terms. 

The Group’s capital ratios may be affected by a number of factors, 
such as (i) lower earnings (including lower dividends from its 
deconsolidated subsidiaries including its insurance and funds 
management businesses and associates), (ii) increased asset growth, 
(iii) changes in the value of the Australian dollar and/or New Zealand 
dollar against other currencies in which the Group operates 
(particularly the United States dollar) that impact risk weighted 
assets or the foreign currency translation reserve and (iv) changes 
in business strategy (including acquisitions and investments or an 
increase in capital intensive businesses). 

APRA’s Prudential Standards implementing Basel 3 are now in 
effect. Certain other regulators have either implemented or are in 
the process of implementing regulations, including Basel 3, which 
seek to strengthen, among other things, the liquidity and capital 
requirements of banks, funds management entities and insurance 
entities, though there can be no assurance that these regulations 
will have their intended effect. Some of these regulations, together 
with any risks arising from any regulatory changes, are described in 
the risk factor No. 21. 

PRINCIPAL RISKS AND UNCERTAINTIES  

  199

ANZ ANNUAL REPORT 2014PRINCIPAL RISKS AND UNCERTAINTIES (continued)

The Group is directly and indirectly exposed to the Australian 
mining sector and mining-related contractors and industries. Should 
commodity prices materially decrease due to, for example, reduced 
demand in Asia, especially North Asia/China, and/or mining activity, 
demand for resources, or corporate investment in the mining sector 
suffer material decreases from historical levels, the amount of new 
lending the Group is able to write may be adversely affected, and the 
weakening of the sector could be of sufficient magnitude to lead to 
an increase in lending losses from this sector. 

Credit losses can and have resulted in financial services organisations 
realising significant losses and in some cases failing altogether. 
Should material unexpected credit losses occur to the Group’s credit 
exposures, it could have an adverse effect on the Group’s business, 
operations and financial condition. 

12.  Weakening of the real estate markets in 
Australia, New Zealand or other markets 
where the Group does business may 
adversely affect its business, operations 
and financial condition 

Residential, commercial and rural property lending, together with 
property finance, including real estate development and investment 
property finance, constitute important businesses to the Group. 

A decrease in property valuations in Australia, New Zealand or other 
markets where it does business could result in a decrease in the 
amount of new lending the Group is able to write and/or increase 
the losses that the Group may experience from existing loans, which, 
in either case, could materially and adversely impact the Group’s 
financial condition and results of operations. A significant slowdown 
in the Australian and New Zealand housing markets or in other 
markets where it does business could adversely affect the Group’s 
business, operations and financial conditions. 

13.  The Group is exposed to market risk, which 

may adversely affect its business, operations 
and financial condition 

The Group is subject to market risk, which is the risk to the Group’s 
earnings arising from changes in interest rates, foreign exchange 
rates, credit spreads, equity prices and indices, prices of commodities, 
debt securities and other financial contracts, such as derivatives. 
Losses arising from these risks may have a material adverse effect 
on the Group. As the Group conducts business in several different 
currencies, its businesses may be affected by a change in currency 
exchange rates. Additionally, as the Group’s annual and interim 
reports are prepared and stated in Australian dollars, any appreciation 
in the Australian dollar against other currencies in which the 
Group earns revenues (particularly to the New Zealand dollar and 
United States dollar) may adversely affect the reported earnings. 

The profitability of the Group’s funds management and insurance 
businesses is also affected by changes in investment markets and 
weaknesses in global securities markets. 

10.  The Group is exposed to credit risk, which 

may adversely affect its business, operations 
and financial condition 

As a financial institution, the Group is exposed to the risks associated 
with extending credit to other parties. Less favourable business or 
economic conditions, whether generally or in a specific industry 
sector or geographic region, or natural disasters, could cause 
customers or counterparties to fail to meet their obligations in 
accordance with agreed terms. For example, its customers and 
counterparties in the natural resources sector could be adversely 
impacted in the event of a prolonged slowdown in the Chinese 
economy. Also, its customers and counterparties in the agriculture, 
tourism and manufacturing industries have been and may continue 
to be adversely impacted by the sustained strength of the Australian 
and New Zealand dollar relative to other currencies. The Group holds 
provisions for credit impairment. The amount of these provisions 
is determined by assessing the extent of impairment inherent 
within the current lending portfolio, based on current information. 
This process, which is critical to the Group’s financial condition 
and results, requires difficult, subjective and complex judgments, 
including forecasts of how current and future economic conditions 
might impair the ability of borrowers to repay their loans. However, 
if the information upon which the assessment is made proves to be 
inaccurate or if the Group fails to analyse the information correctly, 
the provisions made for credit impairment may be insufficient, 
which could have a material adverse effect on the Group’s business, 
operations and financial condition. 

In addition, in assessing whether to extend credit or enter into 
other transactions with customers and/or counterparties, the Group 
relies on information provided by or on behalf of customers and/
or counterparties, including financial statements and other financial 
information. The Group may also rely on representations of customers 
as to the accuracy and completeness of that information and, with 
respect to financial statements, on reports of independent auditors. 
The Group’s financial performance could be negatively impacted 
to the extent that it relies on information that is inaccurate or 
materially misleading.

11.  An increase in the failure of third parties to 
honour their commitments in connection 
with the Group’s trading, lending, derivatives 
and other activities may adversely affect its 
business, operations and financial condition 

The Group is exposed to the potential risk of credit-related losses 
that can occur as a result of a counterparty being unable or unwilling 
to honour its contractual obligations. As with any financial services 
organisation, the Group assumes counterparty risk in connection 
with its lending, trading, derivatives and other businesses where it 
relies on the ability of a third party to satisfy its financial obligations 
to the Group on a timely basis. The Group is also subject to the risk 
that its rights against third parties may not be enforceable in certain 
circumstances. 

The risk of credit-related losses may also be increased by a number 
of factors, including deterioration in the financial condition of the 
economy, a sustained high level of unemployment, a deterioration 
of the financial condition of the Group’s counterparties, a reduction 
in the value of assets the Group holds as collateral, and a reduction 
in the market value of the counterparty instruments and obligations 
it holds. 

200

14.  The Group is exposed to the risks associated 
with credit intermediation and financial 
guarantors, which may adversely affect its 
business, operations and financial condition 

The Group entered into a series of structured credit intermediation 
trades from 2004 to 2007. The Group sold protection using 
credit default swaps over these structures and then, to mitigate 
risk, purchased protection via credit default swaps over the 
same structures from eight United States financial guarantors. 
The underlying structures involve credit default swaps over synthetic 
collateralised debt obligations, portfolios of external collateralised 
loan obligations or specific bonds/floating rate notes. 

Being derivatives, both the sold protection and purchased protection 
are marked-to-market. Prior to the commencement of the global 
financial crisis, movements in valuations of these positions were not 
significant and the credit valuation adjustment (CVA) charge on the 
protection bought from the non-collateralised financial guarantors 
was minimal. 

During and after the global financial crisis, the market value of the 
structured credit transactions increased and the financial guarantors 
were downgraded. The combined impact of this was to increase the 
CVA charge on the purchased protection from financial guarantors. 
Since early 2013, the portfolio notional face value has been materially 
reduced through a series of unwinds. The Group expects that the 
volatility in the market value, and hence CVA, will continue to persist 
given the volatility in credit spreads and USD/AUD rates but at 
substantially lower levels.

Credit valuation adjustments are included as part of the Group’s profit 
and loss statement, and accordingly, increases in the CVA charge or 
volatility in that charge could adversely affect the Group’s profitability. 

15.  The Group is exposed to Operational Risk, 
which may adversely affect its business, 
operations and financial condition 

Operational Risk is the risk of loss resulting from inadequate or failed 
internal processes, people and systems or from external events. 
This definition includes legal risk, and the risk of loss of reputation 
or damage arising from inadequate or failed internal processes, 
people and systems, but excludes strategic risk. 

Loss from Operational Risk events could adversely affect the Group’s 
financial results. Such losses can include fines, penalties, loss or 
theft of funds or assets, legal costs, customer compensation, loss of 
shareholder value, reputation loss, loss of life or injury to people, and 
loss of property and/or information. 

Operational Risk is typically classified into the risk event type categories 
to measure and compare risks on a consistent basis. Examples of 
operational risk events according to category are as follows:
 } internal fraud: risk that fraudulent acts are planned, initiated or 
executed by employees (permanent, temporary or contractors) 
from inside the Group, e.g. a rogue trader;

 } external fraud: fraudulent acts or attempts which originate from 

outside the Group, e.g. valueless cheques, counterfeit credit cards, 
loan applications in false names, stolen identity, etc; 

 } employment practices and workplace safety: employee relations, 
diversity and discrimination, and health and safety risks to the 
Group employees; 

 } clients, products and business practices: risk of market 

manipulation, product defects, incorrect advice, money laundering 
and misuse of customer information; 

 } business disruption (including systems failures): risk that the 
group’s banking operating systems are disrupted or fail; 
 } technology risks are key operational risks which fall under 

this category; 

 } damage to physical assets: risk that a natural disaster or terrorist or 
vandalism attack damages the Group’s buildings or property; and 
 } execution, delivery and process management: risk that the Group 
experiences losses as a result of data entry errors, accounting 
errors, vendor, supplier or outsource provider errors, or failed 
mandatory reporting. 

Direct or indirect losses that occur as a result of operational failures, 
breakdowns, omissions or unplanned events could adversely affect 
the Group’s financial results. 

16.  Disruption of information technology 

systems or failure to successfully implement 
new technology systems could significantly 
interrupt the Group’s business, which may 
adversely affect its business, operations and 
financial condition 

The Group is highly dependent on information systems and 
technology. Therefore, there is a risk that these, or the services the 
Group uses or is dependent upon, might fail, including because of 
unauthorised access or use. 

Most of the Group’s daily operations are computer-based and 
information technology systems are essential to maintaining effective 
communications with customers. The exposure to systems risks 
includes the complete or partial failure of information technology 
systems or data centre infrastructure, the inadequacy of internal and 
third-party information technology systems due to, among other 
things, failure to keep pace with industry developments and the 
capacity of the existing systems to effectively accommodate growth, 
prevent unauthorised access and integrate existing and future 
acquisitions and alliances. 

To manage these risks, the Group has disaster recovery and 
information technology governance in place. However, there can 
be no guarantee that the steps the Group is taking in this regard 
will be effective and any failure of these systems could result in 
business interruption, customer dissatisfaction and ultimately loss 
of customers, financial compensation, damage to reputation and/
or a weakening of the Group’s competitive position, which could 
adversely impact the Group’s business and have a material adverse 
effect on the Group’s financial condition and operations. 

In addition, the Group has an ongoing need to update and 
implement new information technology systems, in part to assist it 
to satisfy regulatory demands, ensure information security, enhance 
computer-based banking services for the Group’s customers and 
integrate the various segments of its business. The Group may not 
implement these projects effectively or execute them efficiently, 
which could lead to increased project costs, delays in the ability 
to comply with regulatory requirements, failure of the Group’s 
information security controls or a decrease in the Group’s ability 
to service its customers.

PRINCIPAL RISKS AND UNCERTAINTIES  

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ANZ ANNUAL REPORT 2014PRINCIPAL RISKS AND UNCERTAINTIES (continued)

17.  The Group is exposed to risks associated with 
information security, which may adversely 
affect its financial results and reputation 

Information security means protecting information and information 
systems from unauthorised access, use, disclosure, disruption, 
modification, perusal, inspection, recording or destruction. As a bank, 
the Group handles a considerable amount of personal and confidential 
information about its customers and its own internal operations, 
including in Australia, New Zealand and India. The Group employs 
a team of information security experts who are responsible for the 
development and implementation of the Group’s Information Security 
Policy. The Group also uses third parties to process and manage 
information on its behalf, and any failure on their part could adversely 
affect its business. The Group is conscious that threats to information 
systems are continuously evolving and that cyber threats and risk of 
attacks are increasing, and as such the Group may be unable to develop 
policies and procedures to adequately address or mitigate such risks. 
Accordingly, information about the Group and/or our clients may be 
inadvertently accessed, inappropriately distributed or illegally accessed 
or stolen. The Group may not be able to anticipate or to implement 
effective measures to prevent or minimise damage that may be caused 
by all information security threats, because the techniques used can be 
highly sophisticated and those perpetuating the attacks may be well 
resourced. Any unauthorised access of the Group’s information systems 
or unauthorised use of its confidential information could potentially 
result in disruption of the Group’s operations, breaches of privacy 
laws, regulatory sanctions, legal action, and claims for compensation 
or erosion to the Group’s competitive market position, which could 
adversely affect the Group’s financial position and reputation. 

18.  The Group is exposed to reputation risk, 
which may adversely impact its business, 
operations and financial condition 

Damage to the Group’s reputation may have wide-ranging impacts, 
including adverse effects on the Group’s profitability, capacity and cost 
of sourcing funding, and availability of new business opportunities. 

Reputation risk may arise as a result of an external event or the 
Group’s own actions, and adversely affect perceptions about 
the Group held by the public (including the Group’s customers), 
shareholders, investors, regulators or rating agencies. The impact of 
a risk event on the Group’s reputation may exceed any direct cost of 
the risk event itself and may adversely impact the Group’s business, 
operations and financial condition. 

19.  The unexpected loss of key staff or 

inadequate management of human 
resources may adversely affect the Group’s 
business, operations and financial condition 

The Group’s ability to attract and retain suitably qualified and skilled 
employees is an important factor in achieving its strategic objectives. 
The Chief Executive Officer and the management team of the Chief 
Executive Officer have skills and reputation that are critical to setting 
the strategic direction, successful management and growth of the 
Group, and whose unexpected loss due to resignation, retirement, 
death or illness may adversely affect its operations and financial 
condition. If the Group had difficulty retaining or attracting highly 
qualified people for important roles, this also could adversely affect 
its business, operations and financial condition. 

202

20.  The Group may be exposed to the impact 

of future climate change, geological events, 
plant and animal diseases, and other extrinsic 
events which may adversely affect its 
business, operations and financial condition 

The Group and its customers are exposed to climate related events, 
including climate change. These events include severe storms, 
drought, fires, cyclones, hurricanes, floods and rising sea levels. 
The Group and its customers may also be exposed to other events 
such as geological events (including volcanic seismic activity or 
tsunamis), plant and animal diseases or a pandemic. 

Depending on their severity, events such as these may temporarily 
interrupt or restrict the provision of some local or Group services, and 
may also adversely affect the Group’s financial condition or collateral 
position in relation to credit facilities extended to customers.

21.  Regulatory changes or a failure to comply 
with regulatory standards, law or policies 
may adversely affect the Group’s business, 
operations or financial condition 

The Group is subject to laws, regulations, policies, standards and 
codes of practice (applicable laws) in Australia, New Zealand, the 
United Kingdom, the United States, Hong Kong, Singapore, Japan, 
China and each other country in which it has operations, trades or 
raises funds or in respect of which it has some business connection 
and is subject to oversight by regulators in many of these relevant 
jurisdictions. In particular, the Group’s banking, funds management 
and insurance activities are subject to extensive regulation, mainly 
relating to its liquidity levels, capital, solvency, provisioning, and 
insurance policy terms and conditions. 

Regulations vary in each relevant jurisdiction but generally are 
designed to protect depositors, insured parties, customers with other 
banking products and the banking and insurance system as a whole. 
Some relevant jurisdictions do not permit local deposits to be used to 
fund operations outside of that jurisdiction. If the Group experiences 
reduced liquidity, these deposits may not be available to fund the 
operations of the Group. 

A failure to comply with any applicable laws in any relevant 
jurisdiction could result in sanctions by a regulator, the exercise of any 
discretionary powers that regulators hold or compensatory action by 
affected persons, which may in turn cause substantial damage to the 
Group’s reputation. To the extent that regulatory requirements limit 
the Group’s operations or flexibility, they could adversely impact the 
Group’s results and prospects. 

Regulators and other governmental agencies (including revenue 
and tax authorities) frequently review applicable laws. Changes 
to applicable laws, including changes in interpretation or 
implementation of them, could affect the Group in substantial 
and unpredictable ways and may even conflict with each other. 
These may include increasing required levels of bank liquidity and 
capital adequacy, limiting the types of financial services and products 
the Group can offer, increasing the ability of non-banks to offer 
competing financial services or products and changes to accounting 
standards, taxation laws and prudential regulatory requirements. 

As a result of the global financial crisis, the Basel Committee released 
capital reform packages to strengthen the resilience of the banking 
and insurance sectors, including proposals to strengthen capital 
and liquidity requirements for the banking sector. APRA released 
prudential standards implementing Basel 3 with effect from 
1 January 2013. Certain regulators in jurisdictions where the Group 
has a presence have also either implemented or are in the process 
of implementing Basel 3 and equivalent reforms. In addition, the 
United States has passed into law the Dodd-Frank Wall Street Reform 
and Consumer Protection Act, which significantly affects financial 
institutions and financial activities in the United States. There can 
be no assurance that any of the foregoing will be effective. 

Uncertainty remains as to the final form that some of the proposed 
regulatory changes will take in certain jurisdictions outside Australia 
and New Zealand in which the Group operates (including the 
United States) and any such changes could adversely affect the 
Group’s business, operations and financial condition. The changes may 
lead the Group to, among other things, change its business mix, incur 
additional costs as a result of increased management attention, raise 
additional amounts of higher-quality capital (such as ordinary shares, 
additional tier 1 Capital or tier 2 capital instruments) or retain capital 
(through lower dividends), and hold significant levels of additional 
liquid assets and undertake further lengthening of the funding base. 

The Australian Government recently announced a comprehensive 
inquiry into Australia’s financial system. The terms of reference 
of this inquiry are wide-ranging, and could result in changes to 
laws, regulations, codes of practice or policies, including changes 
in interpretation or implementation of laws, regulations, codes of 
practice or policies, which could affect the Group in substantial 
and unpredictable ways. The interim report of the Australian 
Government’s comprehensive inquiry into Australia’s financial 
system, known as the “Murray Report” was released on 15 July 2014. 
The terms of reference of this inquiry and the content of the interim 
report are wide-ranging (including consideration of resolution 
powers available to regulators and loss absorbency requirements) 
and could result in changes that adversely affect the Group. 

22.  The Group is exposed to the risk of receiving 
significant regulatory fines and sanctions 
in the event of breaches of regulation and 
law relating to anti-money laundering, 
counter-terrorism financing, sanctions 
and market manipulation

Anti-money laundering, counter-terrorist financing, sanctions 
compliance and market manipulation have been the subject of 
increasing regulatory change and enforcement in recent years. 
The increasingly complicated environment in which the Group 
operates across the Asia Pacific region has heightened these 
operational and compliance risks. Furthermore, the upward trend 
in compliance breaches by global banks and the related fines and 
settlement sums means that these risks continue to be an area of 
focus for the Group.

The Group maintains appropriate policies, and has invested in 
procedures and internal controls aimed to detect, prevent and 
report money laundering, terrorist financing, market manipulation 
and sanctions breaches. The risk of non-compliance remains high 
given the scale and complexity of the Group. A failure to operate a 
robust program to combat money laundering, bribery and terrorist 
financing or to ensure compliance with economic sanctions and 
market conduct norms could have serious legal and reputational 

consequences for the Group and its employees. Consequences can 
include fines, criminal and civil penalties, civil claims, reputational 
harm and limitations on doing business in certain jurisdictions. 

23.  The Group may face increased tax reporting 

compliance costs 

In March 2010, the United States enacted Foreign Account Tax 
Compliance Act (FATCA) that requires non-United States banks and 
other financial institutions to provide information on United States 
account holders to the United States Federal tax authority, the 
Internal Revenue Service (“IRS”). The United States has entered into 
Intergovernmental Agreements (IGAs) with a number of jurisdictions 
(including Australia and New Zealand) which generally require such 
jurisdictions to enact legislation or other binding rules pursuant to 
which local financial institutions and branches provide such information 
to their non-United States local revenue authority to forward to the 
IRS. If this information is not provided in a manner and form meeting 
the applicable requirements, a non-United States institution may be 
subjected to penalties and potentially a 30 percent withholding tax 
applied to certain amounts paid to it. While such withholding tax 
may currently apply to certain payments derived from sources within 
the United States, no such withholding tax will be imposed on any 
payments derived from sources outside the United States that are 
made prior to 1 January 2017, at the earliest. Australia and New Zealand 
have each signed an IGA with the United States to implement their 
agreement. The Group has made and is expected to make significant 
investments in order to comply with the requirements of FATCA and 
local laws implementing an IGA. 

24.  Unexpected changes to the Group’s 

licence to operate in any jurisdiction may 
adversely affect its business, operations 
and financial condition 

The Group is licenced to operate in the various countries, states and 
territories. Unexpected changes in the conditions of the licences to 
operate by governments, administrations or regulatory agencies 
which prohibit or restrict the Group from trading in a manner 
that was previously permitted may adversely impact the Group’s 
operations and subsequent financial results.

25.  The Group is exposed to insurance risk, 
which may adversely affect its business, 
operations and financial condition 

Insurance risk is the risk of loss due to unexpected changes in current 
and future insurance claim rates. In our life insurance business, 
insurance risk arises primarily through mortality (death) and 
morbidity (illness and injury) risks being greater than expected and, 
in the case of annuity business, should annuitants live longer than 
expected. In our general insurance business, insurance risk arises 
mainly through weather-related incidents (including floods and 
bushfires) and other calamities, such as earthquakes, tsunamis and 
volcanic activities, as well as adverse variability in home, contents, 
motor, travel and other insurance claim amounts. For further details 
on climate and geological events, see also the risk factor No. 20. 
The Group has exposure to insurance risk in both its life insurance and 
general insurance business, which may adversely affect its businesses, 
operations and financial condition. 

PRINCIPAL RISKS AND UNCERTAINTIES  

  203

ANZ ANNUAL REPORT 2014PRINCIPAL RISKS AND UNCERTAINTIES (continued)

26.  The Group may experience reductions in 

the valuation of some of its assets, resulting 
in fair value adjustments that may have a 
material adverse effect on its earnings 

As at 30 September 2014, the Group carried goodwill principally 
related to its investments in New Zealand and Australia, intangible 
assets principally relating to assets recognised on acquisition of 
subsidiaries, and capitalised software balances and investment in 
equity accounted associates. 

Under Australian Accounting Standards, the Group recognises 
the following instruments at fair value with changes in fair value 
recognised in earnings: 
 } derivative financial instruments, including in the case of fair 
value hedging, the fair value adjustment on the underlying 
hedged exposure; 

 } financial instruments held for trading; and 
 } assets and liabilities designated at fair value through profit and loss. 

In addition, the Group recognised available-for-sale financial assets 
at fair value with changes in fair value recognised in equity unless the 
asset is impaired, in which case, the decline in fair value is recognised 
in earnings. 

Generally, in order to establish the fair value of these instruments, 
the Group relies on quoted market prices or, where the market for 
a financial instrument is not sufficiently active, fair values are based 
on present value estimates or other accepted valuation techniques 
which incorporate the impact of factors that would influence the 
fair value as determined by a market participant. The fair value 
of these instruments is impacted by changes in market prices or 
valuation inputs which could have a material adverse effect on the 
Group’s earnings. 

27.  Changes to accounting policies may 
adversely affect the Group’s financial 
position or performance 

The accounting policies and methods that the Group applies are 
fundamental to how it records and reports its financial position 
and results of operations. Management must exercise judgement 
in selecting and applying many of these accounting policies and 
methods so that they not only comply with Australian Accounting 
Standards but they also reflect the most appropriate manner in 
which to record and report on our financial position and results 
of operations. However, these accounting policies may be applied 
inaccurately, resulting in a misstatement of our financial position and 
results of operations. In addition, the application of new or revised 
Australian Accounting Standards could have a material adverse effect 
on the Group’s financial position and results of operations.

In some cases, management must select an accounting policy or 
method from two or more alternatives, any of which might comply 
with the generally accepted accounting principles applicable to the 
Group and be reasonable under the circumstances, yet might result 
in reporting materially different outcomes than would have been 
reported under another alternative. 

28.  The Group may be exposed to the risk 
of impairment to, goodwill and other 
intangible assets that may adversely 
affect its business, operations and 
financial condition 

In certain circumstances the Group may be exposed to a reduction 
in the value of non-lending related assets. 

The Group is required to assess the recoverability of the goodwill 
balances on at least an annual basis. For this purpose, the Group uses 
either a discounted cash flow or a multiple of earnings calculation. 
Changes in the assumptions upon which the calculation is based, 
together with expected changes in future cash flows, could materially 
impact this assessment, resulting in the potential write-off of a part 
or all of the goodwill balances. 

Capitalised software and other intangible assets (including acquired 
portfolio of insurance and investment business and deferred 
acquisition costs) are assessed for indicators of impairment at least 
annually. In the event that an asset is no longer in use, or that the 
cash flows generated by the asset do not support the carrying value, 
impairment may be recorded, adversely impacting the Group’s 
financial condition. 

Investments in associates are assessed for indicators of impairment 
at least annually. In the event that the equity accounted carrying 
value is above the recoverable value, impairment may be recorded, 
adversely impacting the Group’s financial condition.

29.  Litigation and contingent liabilities may 
adversely affect the Group’s business, 
operations and financial condition 

From time to time, the Group may be subject to material litigation, 
regulatory actions, legal or arbitration proceedings and other 
contingent liabilities which, if they crystallise, may adversely affect 
the Group’s results. A summary of some of those contingent liabilities 
is set out below.

BANK FEES LITIGATION

Litigation funder Bentham IMF Limited commenced a class action 
against ANZ in 2010, followed by a second similar class action in 
March 2013. Together the class actions are claimed to be on behalf of 
more than 40,000 ANZ customers.

On 5 February 2014, the Australian Federal Court delivered reasons 
for judgement in the second class action. The first class action 
is in abeyance. The customers currently involved in these class 
actions are only part of ANZ’s customer base for credit cards and 
transaction accounts. 

The applicants contended that the relevant exception fees were 
unenforceable penalties (at law and in equity) and that various 
of the fees were also unenforceable under statutory provisions 
governing unconscionable conduct, unfair contract terms and unjust 
transactions. On the penalties claims, the Court found in the Group’s 
favour in relation to all but one of the fee types that were in issue in 
the case, namely honour fees (retail and business), dishonour fees 
(business), over-limit and non-payment fees. The Court found against 
the Group in respect of late payment fees on the basis that they were 
unenforceable penalties. In respect of the claims of unconscionable 
conduct, unfair contract terms and unjust transactions, the Court 
found in ANZ’s favour. Both the Group and the applicants have 
appealed the Court’s decision. The appeal hearing was held in August 
2014. The appeal court is yet to give a decision. Given the complexity 
of the issues involved, the potential for the parties to seek further 
appeals and the possible need for certain issues to be remitted for 

204

further consideration by the court below, the ultimate implications 
of the appeal court’s decision (when made) may not be known for 
some time. 

In August 2014, litigation funder Bentham IMF Limited commenced 
a separate class action against ANZ for late payment fees charged to 
ANZ customers in respect of commercial credit cards and other ANZ 
products (at this stage not specified). The action is expressed to apply 
to all relevant customers, rather than being limited to those who have 
signed up with Bentham IMF Limited. The action is at an early stage 
and has been put on hold while the appeal court decision in the 
earlier class action is outstanding.

In June 2013, litigation funder Litigation Lending Services (NZ) 
commenced a representative action against ANZ for certain fees 
charged to New Zealand customers since 2007. There is a risk that 
further claims could emerge in Australia, New Zealand or elsewhere.

SECURITY RECOVERY ACTIONS

Various claims have been made or are anticipated, arising from 
security recovery actions taken to resolve impaired assets over recent 
years. ANZ will defend these claims and any future claims.

There is a risk that contingent liabilities described in Note 43 may 
be larger than anticipated or that additional litigation or other 
contingent liabilities may arise.

30.  The Group regularly considers acquisition 
and divestment opportunities, and there 
is a risk that the Group may undertake an 
acquisition or divestment that could result 
in a material adverse effect on its business, 
operations and financial condition 

The Group regularly examines a range of corporate opportunities, 
including material acquisitions and disposals, with a view to 
determining whether those opportunities will enhance the Group’s 
financial performance and position. Any corporate opportunity that 
is pursued could, for a variety of reasons, turn out to have a material 
adverse effect on the Group. 

The successful implementation of the Group’s corporate strategy, 
including its strategy to further expand in the Asia Pacific region, 
will depend on a range of factors including potential funding 
strategies, and challenges associated with integrating and adding 
value to acquired businesses, as well as new regulatory, market and 
other risks associated with increasing operations outside of Australia 
and New Zealand. 

There can be no assurance that any acquisition (or divestment) 
would have the anticipated positive results, including results relating 
to the total cost of integration (or separation), the time required to 
complete the integration (or separation), the amount of longer-term 
cost savings, the overall performance of the combined (or remaining) 
entity, or an improved price for the Group’s securities. Integration 
(or separation) of an acquired (or divested) business can be complex 
and costly, sometimes including combining (or separating) relevant 
accounting and data processing systems, and management 
controls, as well as managing relevant relationships with employees, 
customers, regulators, counterparties, suppliers and other business 
partners. Integration (or separation) efforts could divert management 
attention and resources, which could adversely affect the Group’s 
operations or results. Additionally, there can be no assurance that 
employees, customers, counterparties, suppliers and other business 

partners of newly acquired (or retained) businesses will remain 
as such post-acquisition (or post-divestment), and the loss of 
employees, customers, counterparties, suppliers and other business 
partners could adversely affect the Group’s operations or results. 

Acquisitions and disposals may also result in business disruptions 
that cause the Group to lose customers or cause customers to remove 
their business from the Group to competing financial institutions. 
It is possible that the integration (or separation) process related to 
acquisitions (or divestments) could result in the disruption of the 
Group’s ongoing businesses or inconsistencies in standards, controls, 
procedures and policies that could adversely affect the Group’s ability 
to maintain relationships with employees, customers, regulators, 
counterparties, suppliers and other business partners, which 
could adversely affect the Group’s ability to conduct its business 
successfully. The Group’s operating performance, risk profile or capital 
structure may also be affected by these corporate opportunities and 
there is a risk that any of the Group’s credit ratings may be placed on 
credit watch or downgraded if these opportunities are pursued. 

31.  The Group may be exposed to risks pertaining 
to the provision of advice, recommendations 
or guidance about financial products 
and services in the course of its sales and 
marketing activities, which may adversely 
affect the Group’s business and operations 

Such risks can include: 
 } the provision of unsuitable or inappropriate advice (e.g. 

commensurate with a customer’s objectives and appetite for risk), 

 } the representation of, or disclosure about, a product or service 
which is inaccurate, or does not provide adequate information 
about risks and benefits to customers, 

 } a failure to appropriately manage conflicts of interest within 
sales and/or promotion processes (including incentives and 
remuneration for staff engaged in promotion, sales and/or the 
provision of advice), and 

 } a failure to deliver product features and benefits in accordance 

with terms, disclosures, recommendations and/or advice. 

Exposure to such risks may increase during periods of declining 
investment asset values (such as during a period of economic 
downturn or investment market volatility), leading to sub-optimal 
performance of investment products and/or portfolios that were 
not aligned with the customer’s objectives and risk appetite. 

The Group is regulated under various legislative mechanisms in the 
countries in which it operates that provide for consumer protection 
around advisory, marketing and sales practices. These may include, 
but are not limited to, appropriate management of conflicts of interest, 
appropriate accreditation standards for staff authorised to provide 
advice about financial products and services, disclosure standards, 
standards for ensuring adequate assessment of client/ product 
suitability, quality assurance activities, adequate record keeping, and 
procedures for the management of complaints and disputes. 

Inappropriate advice about financial products and services may 
result in material litigation (and associated financial costs), regulatory 
actions, and/or reputational consequences.

PRINCIPAL RISKS AND UNCERTAINTIES  

  205

ANZ ANNUAL REPORT 2014SUPPLEMENTARY INFORMATION

1: Exchange Rates

The exchange rates used in the translation of the results and the assets and liabilities of major overseas branches and controlled entities are:

Chinese Yuan
Euro
Great British Pound
Indian Rupee
Indonesian Rupiah
Malaysian Ringgit
New Zealand Dollar
Papua New Guinea Kina
United States Dollar

2014

2013

Closing

Average

Closing

Average

5.3787
0.6895
0.5383
53.941
10,659.9
2.8632
1.1219
2.1717
0.8752

5.6547
0.6779
0.5552
56.166
10,787.5
2.9749
1.0931
2.2353
0.9201

5.6976 
0.6896 
0.5760 
58.531 
10,860.1 
3.0334 
1.1237 
2.2385 
0.9312 

6.1395 
0.7565 
0.6360 
56.148 
9,861.4 
3.0925 
1.2132 
2.1472 
0.9929 

2. Explanation of adjustments between statutory profit and cash profit

NON-IFRS INFORMATION

The Group provides additional measures of performance which 
are prepared on a basis other than in accordance with accounting 
standards. The guidance provided in Australian Securities and 
Investments Commission Regulatory Guide 230 has been followed 
when presenting this information.

ADJUSTMENTS BETWEEN STATUTORY PROFIT AND CASH PROFIT

Statutory profit has been adjusted to exclude non-core items to 
arrive at cash profit, and has been provided to assist readers to 
understand the results for the ongoing business activities of the 
Group. The adjustments made in arriving at cash profit are included 
in statutory profit which is subject to audit within the context of 
the Group statutory audit opinion. Cash profit is not audited by the 
external auditor, however, the external auditor has informed the 
Audit Committee that the adjustments have been determined on 
a consistent basis across each period presented.

TREASURY SHARES ADJUSTMENT

ANZ shares held by the Group in the consolidated managed funds 
and life business are deemed to be Treasury shares for accounting 
purposes. Dividends and realised and unrealised gains and 
losses from these shares are reversed as these are not permitted 
to be recognised in income for statutory reporting purposes. In 
deriving cash profit, these earnings are included to ensure there 
is no asymmetrical impact on the Group’s profits because the 
Treasury shares support policy liabilities which are revalued in 
deriving income.  

REVALUATION OF POLICY LIABILITIES

When calculating policy liabilities, the projected future cash flows 
on insurance contracts are discounted to reflect the present 
value of the obligation, with the impact of changes in the market 
discount rate each period being reflected in the income statement. 
ANZ includes the impact on the remeasurement of the insurance 
contract attributable to changes in the market discount rates as an 
adjustment to cash profit to remove the volatility attributable to 
changes in market interest rates which reverts to zero over the life 
of the insurance contract.

ECONOMIC HEDGING AND REVENUE AND NET INVESTMENT HEDGES

The Group enters into economic hedges to manage its interest rate 
and foreign exchange risk. The application of AASB 139: Financial 
Instruments – Recognition and Measurement results in fair value gains 
and losses being recognised within the income statement. ANZ removes 
the mark-to-market adjustments from cash profit as the profit or loss 
resulting from the transactions will reverse over time to match with the 
profit or loss from the economically hedged item as part of cash profit. 
This includes gains and losses arising from:
 } approved classes of derivatives not designated in accounting 
hedge relationships but which are considered to be economic 
hedges, including hedges of NZD and USD revenue; and

 } ineffectiveness from designated accounting hedges.

In the table below, funding and lending related swaps are primarily 
cross currency interest rate swaps which are being used to convert 
the proceeds of foreign currency debt issuances into floating rate 
Australian dollar and New Zealand dollar debt. As these swaps do 
not qualify for hedge accounting, movements in the fair values 
are recorded in the Income Statement. The main drivers of these 
fair values are currency basis spreads and the Australian dollar 
and New Zealand dollar fluctuation against other major funding 
currencies. This category also includes economic hedges of select 
structured finance and specialised leasing transactions that do not 
qualify for hedge accounting. The main drivers of these fair value 
adjustments are Australian and New Zealand yield curve movements.

For funding and lending related swaps, widening basis spreads from 
movements in currency pairs (primarily AUD/USD and USD/EUR), 
resulted in gains during the year. 

Gains within revenue and net investment hedges were primarily the 
result of significant strengthening in the AUD against NZD exchange 
rate during the year.

During the period the Group early adopted the part of AASB 9 Financial 
Instruments relating to gains and losses attributable to changes in 
own credit risk of financial liabilities designated at ‘Fair value through 
profit or loss’. As these gains/losses are now presented in other 
comprehensive income rather than statutory profit they no longer form 
part of the cash profit adjustments. This was applied retrospectively 
and comparative information in the tables below have been restated.
2013
$m

2014
$m

Adjustments to the income statement 
Timing differences where IFRS results in asymmetry between the hedge and hedged items 
Funding and lending related swaps 
Revenue and net investment hedges 
Ineffective portion of designated accounting hedges 

Increase/(decrease) to cash profit before tax 

Increase/(decrease) to cash profit after tax

(103)
(143)
–

(246)

(173)

(78)
224
(8)

138

102

206

2. Explanation of adjustments between statutory profit and cash profit (continued) 

Cumulative increase/(decrease) to cash profit pre-tax relating to economic hedging
Timing differences where IFRS results in asymmetry between the hedge and hedged items (before tax)
   Funding and lending related swaps
   Revenue and net investment hedges
   Ineffective portion of designated accounting hedges

      As at

2014
$m

2013
$m

575
36
(25)

586

678
179
(25)

832

CREDIT RISK ON IMPAIRED DERIVATIVES  
(NIL PROFIT AFTER TAX IMPACT)

Reclassification of a charge to income for credit valuation 
adjustments on defaulted and impaired derivative exposures 
to provision for credit impairment of $3 million (2013: $9 million). 
The reclassification has been made to reflect the manner in which 
the defaulted and impaired derivatives are managed.

POLICYHOLDERS TAX GROSS UP (NIL PROFIT AFTER 
TAX IMPACT)

For statutory reporting purposes policyholder income tax and other 
related taxes paid on behalf of policyholders are included in net 
funds management and insurance income and income tax expense. 
The gross up of $242 million (2013: $371 million) has been excluded 
from the cash results as it does not reflect the underlying performance 
of the business which is assessed on a net of policyholder tax basis.

STRUCTURED CREDIT INTERMEDIATION TRADES

ANZ entered into a series of structured credit intermediation trades 
with US financial guarantors from 2004 to 2007. The underlying 
structures involve credit default swaps (CDS) over synthetic 
collateralised debt obligations (CDOs), portfolios of external 
collateralised loan obligations (CLOs) or specific bonds/floating rate 
notes (FRNs). ANZ sold protection using credit default swaps over 
these structures and then to mitigate risk, purchased protection 
via credit default swaps over the same structures from eight US 
financial guarantors. 

Being derivatives, both the sold protection and purchased protection 
are measured at fair value and are marked-to-market. Prior to the 
commencement of the global financial crisis, movements in valuations 
of these positions were not significant and largely offset each other in 

income. Following the onset of the global financial crisis, the purchased 
protection has provided only a partial offset against movements in 
valuation of the sold protection because: 
 } one of the counterparties to the purchased protection defaulted 

and many of the remaining were downgraded; and

 } a credit valuation adjustment is applied to the remaining 

counterparties to the purchased protection reflective of changes 
to their credit worthiness.

ANZ is actively monitoring this portfolio with a view to reducing the 
exposures via termination and restructuring of both the bought and 
sold protection if and when ANZ deems it cost effective relative to 
the perceived risk associated with a specific trade or counterparty. 
During 2014 ANZ terminated all bought protection positions with 
three financial guarantors along with corresponding sold protection 
positions for a net loss of $37 million (including termination costs and 
release of CVA). The termination of these trades results in the remaining 
exposure being reduced to two financial guarantors. 

The bought and sold protection trades are by nature largely offsetting, 
with the notional amount on the outstanding bought CDSs and 
outstanding sold CDSs at 30 September 2014 each amounting to 
USD 1.0 billion (2013: USD 4.5 billion). The decrease in notional 
balances of USD 3.5 billion from September 2013 is primarily due to 
the termination of trades mentioned above. 

The profit and loss impact of credit risk on structured credit derivatives 
remains volatile reflecting the impact of market movements in credit 
spreads and AUD/USD rates.

The (gain)/loss on structured credit intermediation trades is included 
as an adjustment to cash profit as it relates to a legacy non-core 
business where, unless terminated early, the fair value movements 
are expected to reverse to zero in future periods.

Increase/(decrease) to cash profit
Profit before income tax
Income tax expense

Profit after income tax

Financial impacts on credit intermediation trades
Mark-to-market exposure to financial guarantors

Cumulative costs relating to financial guarantors1
Credit valuation adjustment for outstanding transactions
Realised close out and hedge costs

Cumulative life to date charges

2014
$m

2013
$m

 As at 

22
(1)

21

2014
$m

82

24
373

397

(63)
13

(50)

2013
$m

179

42
333

375

1   The cumulative costs in managing the positions include realised losses relating to restructuring of trades in order to reduce risks and realised losses on termination of sold protection trades. 

It also includes foreign exchange hedging losses.

SUPPLEMENTARY INFORMATION  

  207

ANZ ANNUAL REPORT 2014SHAREHOLDER INFORMATION

Ordinary Shares

At 10 October 2014, the twenty largest holders of ordinary shares held 1,589,676,701 ordinary shares, equal to 57.67% of the total issued 
ordinary capital.

Name

BNP PARIBAS NOMS PTY LTD 

1 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
J P MORGAN NOMINEES AUSTRALIA LIMITED
2
3 NATIONAL NOMINEES LIMITED
4 CITICORP NOMINEES PTY LIMITED
5
6 CITICORP NOMINEES PTY LIMITED 
7 CITICORP NOMINEES PTY LIMITED 
8 AMP LIFE LIMITED
9 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 
10 UBS WEALTH MANAGEMENT AUSTRALIA NOMINEES PTY LTD
11 RBC INVESTOR SERVICES AUSTRALIA NOMINEES PTY LIMITED 
12 ANZEST PTY LTD 
13 ARGO INVESTMENTS LIMITED
14 AUSTRALIAN FOUNDATION INVESTMENT COMPANY LIMITED
15 BNP PARIBAS NOMINEES PTY LTD 
16 ANZEST PTY LTD 
17 NAVIGATOR AUSTRALIA LTD 
18 QUESTOR FINANCIAL SERVICES LIMITED 
19 NULIS NOMINEES (AUSTRALIA) LIMITED 
20 ANZEST PTY LTD 

Total

DISTRIBUTION OF SHAREHOLDINGS

Number of  
shares

% of 
shares 

534,183,163 19.38
407,390,609 14.78
288,682,544 10.47
4.62
127,392,942
2.31
63,537,871
1.09
30,031,119
0.79
21,848,397
0.72
19,958,652
0.46
12,549,886
0.44
12,039,130
0.39
10,798,936
0.35
9,756,291
0.34
9,406,235
0.31
8,487,710
0.31
8,463,934
0.24
6,602,440
0.19
5,283,664
0.17
4,649,113
0.16
4,470,441
0.15
4,143,624

1,589,676,701 57.67

At 10 October 2014
Range of shares

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

Number of  
holders

% of  
holders

276,776
180,344
27,933
14,861
438

55.32
36.04
5.58
2.97
0.09

Number of  
shares

114,671,605
408,353,377
194,446,052
300,848,746
1,738,307,991

% of  
shares

4.16
14.81
7.06
10.91
63.06

500,352

100.00

2,756,627,771

100.00

At 10 October 2014: 
–  there were no persons with a substantial shareholding in the Company;
–  the average size of holdings of ordinary shares was 5,509 (2013: 5,848) shares; and
–  there were 9,711 holdings (2013: 8,907 holdings) of less than a marketable parcel (less than $500 in value or 17 shares based on the market price of $31.22 per share), which is less than 1.95% 

of the total holdings of ordinary shares.

VOTING RIGHTS OF ORDINARY SHARES

The Constitution provides for votes to be cast as follows:
i)  on show of hands, one vote for each shareholder; and 
ii)  on a poll, one vote for every fully paid ordinary share. 

A register of holders of ordinary shares is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

208

ANZ ANNUAL REPORT 2014

ANZ Convertible Preference Shares

ANZ CPS2

On 17 December 2009 ANZ issued convertible preference shares (ANZ CPS2) which were offered pursuant to a prospectus dated 
18 November 2009.

At 10 October 2014, the twenty largest holders of ANZ CPS2 held 3,517,905 securities, equal to 17.87% of the total issued securities.

Name

J P MORGAN NOMINEES AUSTRALIA LIMITED

1 UBS WEALTH MANAGEMENT AUSTRALIA NOMINEES PTY LTD
2 NATIONAL NOMINEES LIMITED
3
4 QUESTOR FINANCIAL SERVICES LIMITED 
5 NAVIGATOR AUSTRALIA LTD 
6 NULIS NOMINEES (AUSTRALIA) LIMITED 
7 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
8 AUSTRALIAN EXECUTOR TRUSTEES LIMITED 
9 NETWEALTH INVESTMENTS LIMITED 
10 CITICORP NOMINEES PTY LIMITED 
11 JMB PTY LIMITED
12 AVANTEOS INVESTMENTS LIMITED 
13 RANDAZZO C & G DEVELOPMENTS PTY LTD
14 CITICORP NOMINEES PTY LIMITED 
15 CITICORP NOMINEES PTY LIMITED
16 MR PHILIP WILLIAM DOYLE
17 W MITCHELL INVESTMENTS PTY LTD 
18 NETWEALTH INVESTMENTS LIMITED 
19 RHI HOLDINGS PTY LTD 
20 DIMBULU PTY LTD

Total

DISTRIBUTION OF ANZ CPS2 HOLDINGS

At 10 October 2014
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

Number of  
securities

% of 
securities 

589,134
433,068
384,840
336,535
284,283
230,819
202,417
178,125
111,845
100,859
100,600
81,314
78,500
71,444
60,100
60,000
60,000
52,022
52,000
50,000

2.99
2.20
1.96
1.71
1.44
1.17
1.03
0.90
0.57
0.51
0.51
0.41
0.40
0.36
0.31
0.31
0.31
0.27
0.26
0.25

3,517,905

17.87

Number  
of holders

% of  
holders

Number of  
securities

% of  
securities

29,725
2,193
134
68
11

32,131

92.51
6.83
0.42
0.21
0.03

9,273,858
4,580,701
1,040,865
1,839,275
2,952,525

47.11
23.26
5.29
9.34
15.00

100.00

19,687,224

100.00

At 10 October 2014 there were 11 holdings (2013: 7 holdings) of less than a marketable parcel (less than $500 in value or 5 securities based on the market price of $100.80 per security), which is less 
than 0.04% of the total holdings of ANZ CPS2.

VOTING RIGHTS OF ANZ CPS2

An ANZ CPS2 holder has the right to vote at a meeting of members 
of ANZ in the following circumstances and in no others: 
i)  on any proposal to reduce ANZ’s share capital, other than a 
resolution to approve a redemption of the ANZ CPS2;

ii)  on a proposal that affects the rights attached to the ANZ CPS2;
iii)  on any resolution to approve the terms of a buy-back agreement, 
other than a resolution to approve a redemption of ANZ CPS2;

iv)  on a proposal to wind up ANZ;
v)  on a proposal for the disposal of the whole of ANZ’s property, 

business and undertaking;

vi)  on any matter during a winding up of ANZ; and
vii)  on any matter during a period in which a dividend 

remains unpaid.

On a resolution or proposal on which an ANZ CPS2 holder is entitled 
to vote, the ANZ CPS2 holder has:
i)  on a show of hands, one vote; and
ii)  on a poll, one vote for each ANZ CPS2 held.

A register of holders of ANZ CPS2 is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

SHAREHOLDER INFORMATION  

  209

SHAREHOLDER INFORMATION (continued)

ANZ CPS3 

On 28 September 2011 ANZ issued convertible preference shares (ANZ CPS3) which were offered pursuant to a prospectus dated 31 August 2011.

At 10 October 2014, the twenty largest holders of ANZ CPS3 held 2,308,477 securities, equal to 17.23% of the total issued securities.

Name

RAKIO PTY LTD 

LONGHURST MANAGEMENT SERVICES PTY LTD

1 UBS WEALTH MANAGEMENT AUSTRALIA NOMINEES PTY LTD
2 NAVIGATOR AUSTRALIA LTD 
3
4 QUESTOR FINANCIAL SERVICES LIMITED 
5 NULIS NOMINEES (AUSTRALIA) LIMITED 
6 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
7 AUSTRALIAN EXECUTOR TRUSTEES LIMITED 
8 DIMBULU PTY LTD
9
10 MICHAEL COPPEL VENTURES P/L 
11 CITICORP NOMINEES PTY LIMITED 
12 JMB PTY LIMITED
13 NATIONAL NOMINEES LIMITED
14 BNP PARIBAS NOMS PTY LTD 
15 NETWEALTH INVESTMENTS LIMITED 
16 EASTCOTE PTY LTD 
17 MR TERRENCE E PEABODY + MRS MARY G PEABODY 
18 RANDAZZO C & G DEVELOPMENTS PTY LTD
19 TANDOM PTY LTD
20 UCA CASH MANAGEMENT FUND LIMITED

Total

DISTRIBUTION OF ANZ CPS3 HOLDINGS

At 10 October 2014
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

Number of  
securities

% of 
securities 

568,658
228,254
200,000
146,248
142,097
118,792
102,593
85,000
83,246
80,000
75,101
70,000
54,762
53,535
50,191
50,000
50,000
50,000
50,000
50,000

4.25
1.70
1.49
1.09
1.06
0.89
0.77
0.64
0.62
0.60
0.56
0.52
0.41
0.40
0.38
0.37
0.37
0.37
0.37
0.37

2,308,477

17.23

Number  
of holders

% of  
holders

Number of  
securities

% of  
securities

19,746
1,473
77
62
7

21,365

92.42
6.90
0.36
0.29
0.03

6,242,390
3,171,088
615,388
1,864,492
1,506,642

46.59
23.66
4.59
13.92
11.24

100.00

13,400,000

100.00

At 10 October 2014 there were 4 holdings (2013: 0 holdings) of less than a marketable parcel (less than $500 in value or 5 securities based on the market price of $101.25 per security), which is less 
than 0.02% of the total holdings of ANZ CPS3.

VOTING RIGHTS OF ANZ CPS3

An ANZ CPS3 holder has the right to vote at a meeting of members 
of ANZ in the following circumstances and in no others: 
i)  on any proposal to reduce ANZ’s share capital, other than a 
resolution to approve a redemption of the ANZ CPS3;

ii)  on a proposal that affects the rights attached to the ANZ CPS3;
iii)  on any resolution to approve the terms of a buy-back agreement, 
other than a resolution to approve a redemption of ANZ CPS3;

iv)  on a proposal to wind up ANZ;
v)  on a proposal for the disposal of the whole of ANZ’s property, 

business and undertaking;

vi)  on any matter during a winding-up of ANZ; and
vii)  on any matter during a period in which a dividend 

remains unpaid.

On a resolution or proposal on which an ANZ CPS3 holder is entitled 
to vote, the ANZ CPS3 holder has:
i)  on a show of hands, one vote; and
ii)  on a poll, one vote for each ANZ CPS3 held.

A register of holders of ANZ CPS3 is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

210

ANZ Capital Notes

ANZ CN1

On 7 August 2013 ANZ issued convertible subordinated perpetual notes (ANZ CN1) which were offered pursuant to a prospectus dated 10 July 2013.

At 10 October 2014 the twenty largest holders of ANZ CN1 held 2,010,553 securities, equal to 17.95% of the total issued securities.

Name

BNP PARIBAS NOMS PTY LTD 

J P MORGAN NOMINEES AUSTRALIA LIMITED

1 UBS WEALTH MANAGEMENT AUSTRALIA NOMINEES PTY LTD
2 NATIONAL NOMINEES LIMITED
3 NAVIGATOR AUSTRALIA LTD 
4 CITICORP NOMINEES PTY LIMITED
5
6 NETWEALTH INVESTMENTS LIMITED 
7 NULIS NOMINEES (AUSTRALIA) LIMITED 
8
9 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
10 SERVCORP HOLDINGS PTY LTD
11 DIMBULU PTY LTD
12 RANDAZZO C & G DEVELOPMENTS PTY LTD
13 SPINETTA PTY LTD
14 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED – A/C 2
15 AUSTRALIAN MASTERS YIELD FUND NO 5 LIMITED
16 ADCO CONSTRUCTIONS PTY LTD
17 THORSEN INVESTMENTS PTY LTD
18 NETWEALTH INVESTMENTS LIMITED 
19 ADJO INVESTMENTS PTY LTD
20 PEPLON NOMINEES PTY LTD

Number of  
securities

% of 
securities 

415,783
277,147
158,046
149,960
141,918
113,839
106,384
85,050
78,546
72,817
50,000
50,000
47,500
45,673
45,410
40,000
40,000
32,735
32,400
27,345

3.71
2.47
1.41
1.34
1.27
1.02
0.95
0.76
0.70
0.65
0.45
0.45
0.42
0.41
0.40
0.36
0.36
0.29
0.29
0.24

Total

2,010,553

17.95

DISTRIBUTION OF ANZ CN1 HOLDINGS

At 10 October 2014
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

Number  
of holders

% of  
holders

Number of  
securities

% of  
securities

14,959
1,333
79
43
7

16,421

91.10
8.12
0.48
0.26
0.04

5,087,404
2,970,047
639,669
1,139,803
1,363,077

45.42
26.52
5.71
10.18
12.17

100.00

11,200,000

100.00

At 10 October 2014 there were 4 holdings (2013: 0 holdings) of less than a marketable parcel (less than $500 in value or 6 securities based on the market price of $99.99 per security), which is less 
than 0.03% of the total holdings of ANZ CN1.

VOTING RIGHTS OF ANZ CN1

ANZ CN1 do not confer on holders a right to vote at any meeting 
of members of ANZ.

A register of holders of ANZ CN1 is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

SHAREHOLDER INFORMATION  

  211

ANZ ANNUAL REPORT 2014SHAREHOLDER INFORMATION (continued)

ANZ CN2

On 31 March 2014 ANZ issued convertible subordinated perpetual notes (ANZ CN2) which were offered pursuant to a prospectus dated 
19 February 2014.

At 10 October 2014 the twenty largest holders of ANZ CN2 held 2,885,168 securities, equal to 17.92% of the total issued securities.

Name

J P MORGAN NOMINEES AUSTRALIA LIMITED

BNP PARIBAS NOMS PTY LTD 
BOND STREET CUSTODIANS LIMITED 

1 UBS WEALTH MANAGEMENT AUSTRALIA NOMINEES PTY LTD
2 UCA CASH MANAGEMENT FUND LIMITED
3
4 QUESTOR FINANCIAL SERVICES LIMITED 
5 NATIONAL NOMINEES LIMITED
6 NAVIGATOR AUSTRALIA LTD 
7 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
8
9
10 LIGHTNINGEDGE PTY LTD
11 NETWEALTH INVESTMENTS LIMITED 
12 NULIS NOMINEES (AUSTRALIA) LIMITED 
13 JOHN E GILL TRADING PTY LTD
14 RAKIO PTY LTD 
15 AUSTRALIAN EXECUTOR TRUSTEES LIMITED 
16 PERSHING AUSTRALIA NOMINEES PTY LTD 
17 AUSTRALIAN MASTERS YIELD FUND NO 5 LIMITED
18 BALLARD BAY PTY LTD 
19 JMB PTY LIMITED
20 KOLL PTY LTD 

Number of  
securities

% of 
securities 

697,544
309,049
214,393
185,565
183,959
178,575
150,031
141,315
111,089
100,000
90,319
77,209
72,405
60,000
59,732
53,983
50,000
50,000
50,000
50,000

4.33
1.92
1.33
1.15
1.14
1.11
0.93
0.88
0.69
0.62
0.56
0.48
0.45
0.38
0.37
0.34
0.31
0.31
0.31
0.31

Total

2,885,168

17.92

DISTRIBUTION OF ANZ CN2 HOLDINGS

At 10 October 2014
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

Number  
of holders

% of  
holders

Number of  
securities

% of  
securities

20,363
1,927
128
76
9

90.49
8.56
0.57
0.34
0.04

6,831,154
4,044,720
1,034,377
2,018,229
2,171,520

42.43
25.12
6.42
12.54
13.49

22,503

100.00

16,100,000

100.00

At 10 October 2014 there was 1 holding of less than a marketable parcel (less than $500 in value or 6 securities based on the market price of $99.00 per security), which is less than 0.01% of the total 
holdings of ANZ CN2.

VOTING RIGHTS OF ANZ CN2

ANZ CN2 do not confer on holders a right to vote at any meeting 
of members of ANZ.

A register of holders of ANZ CN2 is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

212

Euro Trust Securities

Stock Exchange Listings

On 13 December 2004, the Company issued 500,000 Euro Floating 
Rate Non-cumulative Trust Securities (‘Euro Trust Securities’). For more 
details on the Euro Trust Securities refer to page 124.

Australia and New Zealand Banking Group Limited’s ordinary shares 
are listed on the Australian Securities Exchange and the New Zealand 
Stock Exchange.

The Euro Trust Securities were issued in global form and are registered 
in the name of The Bank of New York Depositary (Nominees) Limited 
as the sole holder. The fully paid preference shares and unsecured 
notes that form part of the Euro Trust Securities are registered in the 
name of The Bank of New York (as trustee for ANZ Capital Trust III) as 
the sole holder.

The preference shares forming part of the Euro Trust Securities confer 
voting rights in the Company in the following limited circumstances:
 } any proposal to reduce the Company’s share capital, other than 
a resolution to approve a redemption or reduction of capital in 
connection with the preference shares;

The Group’s other stock exchange listings include:
 } Australian Securities Exchange – ANZ Convertible Preference 

Shares (ANZ CPS2 and CPS3), ANZ Capital Notes (CN1 and CN2), 
senior debt (including covered bonds) and ANZ Subordinated 
Notes [Australia and New Zealand Banking Group Limited];

 } Channel Islands Stock Exchange – Subordinated debt [ANZ Jackson 

Funding plc];

 } London Stock Exchange – Senior (including covered bonds) and 
subordinated debt [Australia and New Zealand Banking Group 
Limited]; senior (including covered bonds) debt [ANZ New Zealand 
(Int’l) Limited];

 } on a proposal that affects rights attached to the preference shares;
 } any resolution to approve the terms of a share buy-back 

agreement, other than a resolution to approve a buy-back (other 
than an on market buy-back) of preference shares;

 } Luxembourg Stock Exchange – Subordinated debt [Australia 

and New Zealand Banking Group Limited]; non-cumulative Trust 
Securities (Euro Trust Securities) [ANZ Capital Trust III]; 

 } New Zealand Stock Exchange – Perpetual callable subordinated 

 } any proposal for the disposal of the whole of the Company’s 

property, business and undertaking;

 } on any proposal to wind up the Company and any matter during 

the Company’s winding-up; and

 } on all matters on which the holders of ANZ ordinary shares are 
entitled to vote during a special voting period. A “special voting 
period” is a period from any dividend payment date where 
preference share dividends are not paid in full in respect of the 
immediately preceding quarterly dividend period or the 24th 
business day after the failure of ANZ Jackson Funding plc to make 
an interest payment in full on the notes that form part of the Euro 
Trust Securities and the Company does not make the payment 
pursuant to the relevant guarantee or pay an optional dividend on 
the preference shares within a prescribed time period.

On a resolution or proposal on which a preference share holder is 
entitled to vote, the holder has on a show of hands one vote, and on a 
poll, one vote per preference share held.

A register of holders of the Euro Trust Securities is held by The Bank 
of New York Mellon, 101 Barclay Street, Floor 21 West, New York, 
New York 10286, United States of America (+1 315 414 3635) and 
a copy is held by ANZ.

Employee Shareholder Information

In order to comply with the requirements of the ANZ Employee Share 
Acquisition Plan Rules and the ANZ Share Option Plan Rules, shares 
or options must not be issued under these Plans if the aggregate 
number of shares and options that remain subject to the Rules 
of either Plan exceed 7% of the total number of ANZ shares of all 
classes on issue (including preference shares). At 30 September 
2014 participants under the following plans/schemes held 1.10% 
(2013: 1.17%) of the total number of ANZ shares of all classes on issue:
 } ANZ Employee Share Acquisition Plan;
 } ANZ Employee Share Save Scheme;
 } ANZ Share Option Plan; and
 } ANZ Directors’ Share Plan. 

notes [ANZ Bank New Zealand Limited]; and 

 } SIX Swiss Exchange – Senior debt (including covered bonds) 
[Australia and New Zealand Banking Group Limited and ANZ 
New Zealand (Int’l) Limited].

For more information on the Euro Trust Securities, ANZ Convertible 
Preference Shares and ANZ Capital Notes please refer to notes 26 and 
27 to the Financial Statements.

American Depositary Receipts

The Group has American Depositary Receipts (ADRs) representing 
American Depositary Shares (ADSs) that are traded on the 
over-the-counter securities market “OTC Pink” electronic platform 
operated by OTC Markets Group Inc. in the United States under the 
ticker symbol: ANZBY and the CUSIP number: 052528304. 

With effect from 23 July 2008, the ADR ratio changed from one ADS 
representing five ANZ ordinary shares to one ADS representing one 
ANZ ordinary share.

Citibank Shareholder Services is the Depositary for the Company’s 
ADR program in the United States. Holders of the Company’s ADRs 
should deal directly with Citibank Shareholder Services on all 
matters relating to their ADR holdings. Registered Depositary Receipt 
shareholders can sell shares, access account balances and transaction 
history, find answers to frequently asked questions and download 
commonly needed forms. To speak directly to a Citibank Shareholder 
Services representative, please call 1-877-CITI-ADR (1-877-248-4237) 
if you are calling from within the United States. If you are calling from 
outside the United States, please call 1-781-575-4555. You may also 
send an e-mail inquiry to citibank@shareholders-online.com or visit 
the website at www.citi.com/adr.

Capital Adequacy

ANZ provides capital information as required under APRA’s Prudential 
Standard APS330: Public Disclosure Attachment A. This information 
is located in the Regulatory Disclosures section of the ANZ’s website: 
shareholder.anz.com/pages/regulatory-disclosure.

SHAREHOLDER INFORMATION  

  213

ANZ ANNUAL REPORT 2014GLOSSARY

AASs – Australian Accounting Standards.

AASB – Australian Accounting Standards Board. The term “AASB” is 
commonly used when identifying AASs issued by the AASB. In doing 
so, the term is used together with the AAS number.

ADIs – Authorised Deposit-taking Institutions.

AFS – Available-for-sale financial assets.

APRA – Australian Prudential Regulation Authority.

Australia division
The Australia division comprises the Retail and Corporate and 
Commercial Banking business units.  

 } Retail

Retail is responsible for delivering a full range of banking 
services to consumer customers, using capabilities in product 
management, analytics, customer research, segmentation, strategy 
and marketing.
–  Home Loans provides housing finance to consumers in Australia 
for both owner occupied and investment purposes, as well as 
providing housing finance for overseas investors.

–  Cards and Payments provides consumer and commercial credit 

cards, personal loans and merchant services.

–  Deposits provides transaction banking, savings and investment 
products, such as term deposits and cash management accounts.

Retail delivers banking solutions to customers across multiple 
distribution channels including the Australian branch network, 
ANZ Direct, specialist sales channels and digital channels (including 
goMoney, Internet Banking, anz.com). The retail distribution 
network provides retail and wealth solutions to consumers, as well 
as providing small business solutions and meeting the various 
cash and cheque handling needs of corporate, commercial and 
institutional customers.

 } Corporate and Commercial Banking (C&CB)

–  Corporate Banking provides a full range of banking services 
including traditional relationship banking and sophisticated 
financial solutions, primarily to large private companies, smaller 
listed companies and multi-national corporation subsidiaries. 
–  Regional Business Banking provides a full range of banking 
services to non-metropolitan commercial and Agri (including 
corporate) customers.

–  Business Banking provides a full range of banking services, to 

metropolitan based small to medium sized business clients with 
a turnover of A$5 million up to A$125 million.

–  Small Business Banking provides a full range of banking 

services to metropolitan and regional based small businesses 
in Australia with a turnover of up to A$5 million and lending 
up to A$1 million. 

–  Esanda provides motor vehicle and equipment finance.

Cash and cash equivalents include coins, notes, money at call, 
balances held with central banks, liquid settlement balances 
(readily convertible to known amounts of cash which are subject to 
insignificant risk of changes in value) and securities purchased under 
agreements to resell (“reverse repos”) in less than three months.

Cash profit is a measure of profit which is prepared on a basis 
other than in accordance with accounting standards. Cash profit 
represents a measure of the result of the ongoing business activities 
of the Group, enabling shareholders to assess Group and Divisional 
performance against prior periods and against peer institutions. 
To calculate cash profit, the Group excludes items from statutory 
net profit as noted below. These items are calculated consistently 
period on period so as not to discriminate between positive and 
negative adjustments.

Gains and losses are adjusted where they are significant, or have 
the potential to be significant in any one period, and fall into one of 
three categories:
1. non-core gains and losses included in earnings arising from 

changes in tax, legal, accounting legislation or other non-core 
items not associated with the ongoing operations of the Group;
2. treasury shares, revaluation of policy liabilities, economic hedging 

impacts and similar accounting items that represent timing 
differences that will reverse through earnings in the future; and
3. accounting reclassifications between individual line items that do 
not impact reported results, such as policyholder tax gross up.

Collective provision is the provision for credit losses that are inherent 
in the portfolio but not able to be individually identified. A collective 
provision is only recognised when a loss event has occurred. Losses 
expected as a result of future events, no matter how likely, are 
not recognised. 

Covered Bonds are bonds issued by an ADI to external investors 
secured against a pool of the ADI’s assets (the cover pool) assigned 
to a bankruptcy remote special purpose entity. The primary assets 
forming the cover pool are mortgage loans. The mortgages remain 
on the issuer’s balance sheet. The covered bond holders have dual 
recourse to the issuer and the cover pool assets. The mortgages 
included in the cover pool cannot be otherwise pledged or disposed 
of but may be repurchased and substituted in order to maintain the 
credit quality of the pool. The Group issues covered bonds as part of 
its funding activities. 

Credit equivalent represents the calculation of on-balance sheet 
equivalents for market related items.

Customer deposits represent term deposits, other deposits bearing 
interest, deposits not bearing interest and borrowing corporations 
debt excluding securitisation deposits.

Global Wealth
The Global Wealth division comprises Funds Management, Insurance 
and Private Wealth business units which provide investment, 
superannuation, insurance products and services as well as Private 
Banking for customers across Australia, New Zealand and Asia.
 } Private Wealth includes global private banking business which 
specialises in assisting individuals and families to manage, grow 
and preserve their wealth.

 } Funds Management includes the Pensions and Investment 

business and E*TRADE.

 } Insurance includes Life Insurance, General Insurance and 

ANZ Lenders Mortgage Insurance.

 } Corporate and other includes income from invested capital and 

cash profits from the advice and distribution business.

214

Global Technology, Services & Operations and Group Centre
GTSO and Group Centre provide support to the operating divisions, 
including technology, operations, shared services, property, risk 
management, financial management, strategy, marketing, human 
resources and corporate affairs. The Group Centre includes Group 
Treasury and Shareholder Functions.

IFRS – International Financial Reporting Standards.

Impaired assets are those financial assets where doubt exists as 
to whether the full contractual amount will be received in a timely 
manner, or where concessional terms have been provided because of 
the financial difficulties of the customer. Financial assets are impaired 
if there is objective evidence of impairment as a result of a loss event 
that occurred prior to the reporting date, and that loss event has had 
an impact, which can be reliably estimated, on the expected future 
cash flows of the individual asset or portfolio of assets.

Impaired commitments and contingencies comprise undrawn 
facilities and contingent facilities where the customer’s status is 
defined as impaired.

Impaired loans comprise drawn facilities where the customer’s status 
is defined as impaired.

Individual credit impairment charge is the amount of expected credit 
losses on financial instruments assessed for impairment on an individual 
basis (as opposed to on a collective basis). It takes into account expected 
cash flows over the lives of those financial instruments.

International and Institutional Banking
International and Institutional Banking division comprises Global 
Products servicing Global Banking and International Banking customers 
across three major product sets (Global Transaction Banking, Global 
Loans and Global Markets), Retail Asia Pacific focusing on affluent and 
emerging affluent customers across 21 countries and Asia Partnerships.

 } Global Products
Global Products service Global Banking and International Banking 
customers across three product sets:

–  Global Transaction Banking which provides working capital and 
liquidity solutions including documentary trade, supply chain 
financing, structured trade finance as well as cash management 
solutions, deposits, payments and clearing.

–  Global Markets provides risk management services to clients 

globally on foreign exchange, interest rates, credit, commodities, 
debt capital markets and wealth solutions. Markets provide 
origination, underwriting, structuring and risk management 
services, advice and sale of credit and derivative products. 
The business unit also manages the Bank’s interest rate exposure 
as well as its liquidity position.

–  Global Loans which provides specialised loan structuring and 
execution, loan syndication, project and export finance, debt 
structuring and acquisition finance, structured asset finance and 
corporate advisory.

 } Retail Asia Pacific provides end-to-end financial solutions to 

individuals and small businesses including deposits, credit cards, 
loans, investments and insurance. Leveraging our distinctive footprint 
we enable client’s access to opportunities across the region and 
connect them to specialists for their banking needs in each location.

 } Asia Partnerships comprises of strategic partnerships and 

investments across Asia which provide the Bank with local business 
and relationship access as well as country and regulatory insights. 
Net interest margin is net interest income as a percentage of average 
interest earning assets. 

ANZ ANNUAL REPORT 2014

Net loans and advances include gross loans and advances, 
acceptances and capitalised brokerage/mortgage origination fees, 
less unearned income and provisions for credit impairment.

Net tangible assets equal share capital and reserves attributable 
to shareholders of the Group less preference share capital and 
unamortised intangible assets (including goodwill and software). 

New Zealand 
The New Zealand division comprises Retail and Commercial 
business units.
 } Retail

Retail provides products and services to personal customers via 
the branch network, mortgage specialists, the contact centre 
and a variety of self service channels (internet banking, phone 
banking, ATMs, website and mobile phone banking). Core products 
include current and savings accounts, unsecured lending (credit 
cards, personal loans and overdrafts) and home loans secured 
by mortgages over property. Retail distributes insurance and 
investment products on behalf of the Global Wealth segment.

 } Commercial

Commercial provides services to Small Business Banking, 
Commercial & Agri (CommAgri), and UDC customers. Small 
Business Banking services are offered to small enterprises (typically 
with annual revenues of less than NZD 5 million). CommAgri 
customers consist of primarily privately owned medium to large 
enterprises. Commercial’s relationship with these businesses ranges 
from simple banking requirements with revenue from deposit and 
transactional facilities, and cash flow lending, to more complex 
funding arrangements with revenue sourced from a wider range of 
products. UDC is principally involved in the financing and leasing of 
plant, vehicles and equipment, mainly for small and medium sized 
businesses, as well as investment products.

Operating expenses include personnel expenses, premises expense 
and other operating expenses (excluding credit impairment charges). 

Operating income includes net interest income, net funds 
management and insurance income, share of associates’ profit and 
other operating income. 

Regulatory deposits are mandatory reserve deposits lodged with 
local central banks in accordance with statutory requirements.

Return on asset ratio include net intra group assets.

Repo discount is a discount applicable on the repurchase by a central 
bank of an eligible security pursuant to a repurchase agreement.

Restructured items comprise facilities in which the original 
contractual terms have been modified for reasons related to the 
financial difficulties of the customer. Restructuring may consist of a 
reduction of interest, principal or other payments legally due, or an 
extension in maturity materially beyond those typically offered to 
new facilities with similar risk.

Segment revenue includes net interest income, share of associates’ 
profit and other operating income.

Settlement balances owed to/by ANZ represent financial assets 
and/or liabilities which are in the course of being settled. These may 
include trade dated assets and liabilities, nostro/vostro accounts and 
settlement accounts.

Sub-standard assets are customers that have demonstrated some 
operational and financial instability, with variability and uncertainty 
in profitability and liquidity projected to continue over the short and 
possibly medium term.

GLOSSARY  

  215

ANZ ANNUAL REPORT 2014ALPHABETICAL INDEX

Assets Charged as Security for Liabilities and  
Collateral Accepted as Security for Assets  
Associates 
Available-for-sale Assets 
Balance Sheet 
Capital Adequacy 
Capital Management  
Cash 
Cash Flow Statement  
Chairman’s Report 
Chief Executive Officer’s Report 
Commitments 
Compensation of Auditors 
Controlled Entities 
Corporate Governance 
Credit Related Commitments, Guarantees, Contingent  
Liabilities and Contingent Assets 
Critical Estimates and Judgements Used in Applying  
Accounting Policies 
Debt Issuances 
Deposits and Other Borrowings 
Derivative Financial Instruments 
Directors’ Declaration and Responsibility Statement 
Directors’ Report 
Dividends 
Earnings per Ordinary Share 
Employee Share and Option Plans 
Events Since the End of the Financial Year 
Exchange Rates 
Expenses 
Fair Value of Financial Assets and Financial Liabilities 
Fiduciary Activities  
Financial Highlights 
Financial Statements 
Financial Risk Management 
Five Year Summary 
Glossary 

116
Goodwill and Other Intangible Assets 
112
Impaired Financial Assets 
78
Income Statements 
100
Income Tax Expense 
119
Income Tax Liabilities 
97
Income 
194
Independent Auditor’s Report 
184
Key Management Personnel Disclosures 
185
Life Insurance Business 
159
Maturity Analysis of Assets and Liabilities 
111
Net Loans and Advances 
165
Notes to the Cash Flow Statements 
84
Notes to the Financial Statements 
12
Operating and Financial Review 
117
Other Assets 
119
Payables and Other Liabilities 
117
Premises and Equipment 
197
Principal Risks and Uncertainties 
112
Provision for Credit Impairment 
120
Provisions 
28
Remuneration Report 
125
Reserves and Retained Earnings 
171
Transfers of Financial Assets 
162
Segment Analysis 
123
Share Capital 
208
Shareholder Information 
114
Shares in Controlled Entities and Associates 
84
Significant Accounting Policies 
82
Statement of Changes in Equity 
79
Statement of Comprehensive Income 
Subordinated Debt 
121
Superannuation and Other Post Employment Benefit Schemes  176
206
Supplementary Information 
115
Tax Assets 
103
Trading Securities 
184
Transactions with Other Related Parties 

129
168
110
80
126
126
103
81
6
7
172
99
167
57

173

95
120
118
104
193
8
101
103
179
192
206
98
151
172
5
78
130
196
214

216

HANDY CONTACTS

REGISTERED OFFICE
ANZ Centre Melbourne
Level 9, 833 Collins Street
Docklands VIC 3008 Australia
Telephone +61 3 9273 5555
Facsimile +61 3 8542 5252
Company Secretary: John Priestley

INVESTOR RELATIONS
Level 10, 833 Collins Street
Docklands VIC 3008 Australia
Telephone +61 3 8654 7682
Facsimile +61 3 8654 8886
Email: investor.relations@anz.com
Website: shareholder.anz.com
Group General Manager Investor Relations: Jill Craig

CORPORATE AFFAIRS
Level 10, 833 Collins Street
Docklands VIC 3008 Australia
Telephone +61 3 8654 3276
Facsimile +61 3 8654 8886
Group General Manager Corporate Affairs: Gerard Brown

IMPORTANT DATES FOR SHAREHOLDERS*

Event  

Interim Results Announcement 

Interim Dividend Ex-Date 

Interim Dividend Record Date  

Date

5 May 2015

8 May 2015

12 May 2015

DRP/BOP/Foreign Currency Election Date 

13 May 2015

Interim Dividend Payment Date 

1 July 2015

Annual Results Announcement 

29 October 2015

Final Dividend Ex-Date 

6 November 2015

Final Dividend Record Date 

10 November 2015

DRP/BOP/Foreign Currency Election Date  11 November 2015

Final Dividend Payment Date 

16 December 2015

Annual General Meeting 

17 December 2015

*  I  there are any changes to these dates, the Australian Securities Exchange will 

f
be notified accordingly.

SHARE REGISTRAR

AUSTRALIA
Computershare Investor Services Pty Ltd
GPO Box 2975 Melbourne
VIC 3001 Australia
Telephone 1800 11 33 99 (Within Australia)
+61 3 9415 4010 (International Callers)
Facsimile +61 3 9473 2500
anzshareregistry@computershare.com.au

NEW ZEALAND
Computershare Investor Services Limited
Private Bag 92119 Auckland 1142
New Zealand
Telephone 0800 174 007
Facsimile +64 9 488 8787

UNITED KINGDOM
Computershare Investor Services plc
The Pavilions
Bridgwater Road Bristol BS99 6ZZ
United Kingdom
Telephone +44 870 702 0000
Facsimile +44 870 703 6101

UNITED STATES
Citibank Shareholder Services
P.O. Box 43077
Providence, Rhode Island 02940-3077
Callers outside USA: 1-781-575-4555
Callers within USA (toll free): 1-877-248-4237
(1-877-CITI-ADR)
Email: citibank@shareholders-online.com
www.citi.com/adr

OUR INTERNATIONAL PRESENCE

} Australia

} New Zealand

} Asia – Cambodia, China, Hong Kong, India, Indonesia, 
Japan, Korea, Laos, Malaysia, Myanmar, the Philippines, 
Singapore, Taiwan, Thailand, Vietnam

} Europe and United Kingdom

} Pacific – American Samoa, Cook Islands, Fiji, Guam, 
Kiribati, New Caledonia, Papua New Guinea, Samoa, 
Solomon Islands, Timor-Leste, Tonga, Vanuatu

} Middle East

} United States of America

 
Australia and New Zealand Banking Group Limited ABN 11 005 357 522