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Australia and New Zealand Banking Group

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FY2016 Annual Report · Australia and New Zealand Banking Group
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P U R P OS E

2 0 1 6   A N N U A L   R E P O R T

OUR PURPOSE IS 
TO SHAPE A WORLD 
WHERE PEOPLE AND 
COMMUNITIES THRIVE . 

ANZ’S PURPOSE

Our purpose is to shape a world where people and communities thrive. 
That is why we strive to create a balanced, sustainable economy  
in which everyone can take part and build a better life.

From our earliest days in the 1830s, financing commerce  
and facilitating trade, our focus has always been on unlocking 
opportunity for individuals, families, businesses and 
communities. With fast-changing technologies, demographic 
shifts, climate change and globalisation bringing both 
opportunities and challenges, we now have an important  
role to play in enabling economic participation and 
encouraging sustainable growth.

AT ITS HEART, OUR BUSINESS 
IS TRANSFORMATION

We use our insights, products and services, and our banking 
network in Asia, to help individuals and businesses to grow. 
We convert savings into investment, build small businesses 
into large, take domestic enterprises international, and evolve 
old industries into new. We transform ideas, hard work and 
ambition into reality.

WE BELIEVE BANKING IS ABOUT  
MORE THAN JUST FINANCE

Our business is about building relationships that create value. 
By connecting people and businesses, and playing a leading 
role in workplace participation and diversity, we create a 
strong, cohesive and vibrant community. 

We combine the energy and commitment of our people with 
the power of technology and data to deliver innovative and 
convenient services that make the greatest difference for 
customers, and for the communities and countries in which 
we operate.

WE CARE ABOUT WHO WE BANK  
AND HOW WE BANK THEM

We recognise that to earn trust we need to continuously raise 
standards in everything we do. We must go beyond complying 
with laws and regulations to considering the evolving needs 
and expectations of our stakeholders in every decision we 
make, including the social and environmental impacts. We do 
this through the fair and balanced deliberation and actions 
that our customers, employees and society expect from us.

Details of ANZ's approach to sustainability, including 
the identification of material issues and management of 
sustainability risks and opportunities is available in the 2016 
Corporate Sustainability Review (independently assured by 
KPMG), to be published on anz.com in December 2016.

ANNUAL REPORT 2016

 1
 1

ANZ ANNUAL REPORT 201622

ANZ ANNUAL REPORT 2016

SECTION 3

Five Year Summary 

Principal Risks and Uncertainties 

Supplementary Information 

Shareholder Information 

Glossary 

Alphabetical Index 

178

179

188

190

198

200

CONTENTS

SECTION 1

Financial Highlights 

Chairman’s Report 

Chief Executive Officer’s Report 

Directors’ Report 

  – Operating and Financial Review 

  – Remuneration Report 

SECTION 2

Financial Statements 

Notes to the Financial Statements 

Directors’ Declaration and  
Responsibility Statement 

Independent Auditor’s Report 

5

6

7

8

15

32

62

68

174

175

CONTENTS

 3

SECTION

01

Financial Highlights 

Chairman’s Report 

Chief Executive Officer’s Report 

Directors’ Report 

  – Operating and Financial Review 

  – Remuneration Report 

5

6

7

8

15

32

4
4

FINANCIAL HIGHLIGHTS

Profitability 

Profit attributable to shareholders of the Company ($m)
Cash profit ($m)1

Return on:
  Average ordinary shareholders’ equity2
  Average ordinary shareholders’ equity (cash basis)1,2
  Average assets (cash basis)1
Net interest margin (cash basis)1
Cash profit per average FTE ($)1
Basic earnings per share
Basic earnings per share (cash basis)1

Efficiency
Operating expenses to operating income 
Operating expenses to average assets
Operating expenses to operating income (cash basis)1
Operating expenses to average assets (cash basis)1

Balance Sheet
Gross loans and advances ($b)3
Customer deposits ($b)
Total equity ($b)
Gross impaired assets ($b)

Capital and Liquidity
Common Equity Tier 1 – APRA Basel 3
Common Equity Tier 1 – Internationally Comparable Basel 34
Liquidity Coverage Ratio (average)
Leverage Ratio – APRA

Credit impairment charges 

Individual credit impairment charge ($m) 
Collective credit impairment charge ($m) 

Total credit impairment charge ($m) 
Individual credit impairment charge as a % of average gross loans and advances3 
Total credit impairment charge as a % of average gross loans and advances3 

Ordinary share dividends
Interim – 100% franked (cents)5
Final – 100% franked (cents)5

Total dividend (cents)5
Ordinary share dividend payout ratio6
Cash ordinary share dividend payout ratio1,6

Preference share dividend ($m)
Dividend paid7

2016

2015

5,709
5,889

7,493
7,216

10.0%
10.3%
0.65%
2.00%
121,091
197.4
202.6

14.5%
14.0%
0.85%
2.04%
141,621
271.5
260.3

50.8%
1.15%
50.6%
1.15%

 580.0 
 449.6 
 57.9 
 3.2 

9.6%
14.5%
126%
5.3%

1,912
17

1,929
0.33%
0.34%

 80 
 80 

 160 
81.9%
79.4%

44.5%
1.10%
45.7%
1.10%

 574.3 
 444.6 
 57.4 
 2.7 

9.6%
13.2%
122%
5.1%

1,084
 95 

 1,179 
0.19%
0.21%

86
95

181
68.6%
71.2%

–

1

1  Cash profit excludes non-core items included in statutory profit and is provided to assist readers in understanding the results of the ongoing business activities of the Group. Cash profit is not 
subject to audit by the external auditor; however, the external auditor has informed the Audit Committee that the adjustments have been determined on a consistent basis across each year 
presented. Refer pages 18 and 188 to 189 for further details.

2  Average ordinary shareholders’ equity excludes non-controlling interests and preference shares.
3  Loans and advances as at 30 September 2015 include assets classified as held for sale.
4  ANZ’s interpretation of the regulations documented in the Basel Committee publications; Basel 3: A global regulatory framework for more resilient banks and banking systems, June 2011 and International 
Convergence of Capital Measurement and Capital Standards, June 2006. Also includes differences identified in APRA’s information paper entitled International Capital Comparison Study, 13 July 2015.

5  Fully franked for Australian tax purposes and carry New Zealand imputation credits of NZD 9 cents per ordinary share for the proposed 2016 financial dividend (2016 interim dividend: NZD 10 cents; 

2015 final dividend: NZD 11 cents; 2015 interim dividend: NZD 10 cents).

6  Dividend payout ratio is calculated using the proposed 2016 final, 2016 interim, 2015 final and 2015 interim dividends.
7  Represents dividends paid on Euro Trust Securities (preference shares) issued on 13 December 2004. The Euro Trust Securities were bought back by ANZ for cash at face value and cancelled  

on 15 December 2014.

FINANCIAL HIGHLIGHTS

 5

ANZ ANNUAL REPORT 2016CHAIRMAN’S REPORT, A MESSAGE FROM DAVID GONSKI, AC

ANZ has strong customer franchises in Retail and  
Commercial banking in Australia and New Zealand and  
a leading position in Institutional Banking in 34 markets 
including a unique presence in Asia.
The 2016 financial year has been a year of transition for ANZ  
with statutory profit after tax of $5.7 billion, down 24%.

Cash profit (which excludes non-core items from statutory profit)  
was $5.9 billion, down 18% due to a $1,077 million charge primarily 
related to reshaping the Group to position it for improved performance 
in future years. Our core business continued to perform well during 
the year, with solid growth in retail and business lending in Australia 
and New Zealand, and the strategic repositioning of our Institutional 
business well underway. 

The final dividend of 80 cents brought the total dividend for the year 
to 160 cents per share fully franked, a decrease of 12%. This change 
reflects a move to gradually consolidate ANZ’s dividend payout ratio 
within its historic range of 60–65% of annual cash profit. Your Board 
believes this provides a sustainable and fully franked dividend base 
for the future.

The decision to cut the dividend, while difficult, has assisted ANZ  
in continuing to strengthen its capital position. Our Common Equity 
Tier One capital ratio ended the year at 9.6%, well positioned ahead of 
expected increases in regulatory capital required of Australian banks.

Reputation
For the most part individual customers like and trust their own bank, 
however this year has seen growing community discontent with big 
business in Australia and with the banking industry in particular. 

There are many reasons for this discontent, for example community 
concern over the impact of globalisation, income inequality and the 
effect of disruption by technology on traditional jobs. 

However, we also need to accept that much of the fault lies with 
businesses themselves. 

There is no doubt that mistakes have been made within the banking 
sector. At ANZ this has resulted in regulatory investigations, concerns 
over the conduct of staff and legal action involving former customers. 

While it is easy to rationalise these issues as isolated problems in a very 
large business, there is more to it than that. Clearly we need to change.

I believe that large institutions, including major banks such as ANZ, have 
been slower than we should have been to open the windows and to be 
more transparent, to listen more to the views of the community and to 
ensure there is greater focus on improving the customer experience. 

Realistically, genuine sustained change takes time and even then we 
will not get everything right. But at ANZ, we have begun the process. 

We have formally recognised the Board's focus on the area of 
sustainability by the renaming of the Governance Committee  
which I chair as the Environmental, Sustainability and 
Governance Committee.

A key focus of our Corporate Sustainability Framework, revised  
this year to align with our longer term strategy, is to deliver fair and 
responsible banking. For example, we are identifying specific areas 
where we want to do better than just meet our basic obligations  
by proactively contributing to our customers’ and the community’s  
wellbeing. On farm loans, we have extended a drought relief package 
in Australia including a moratorium on farm foreclosures in drought 
declared areas. 

We also believe we need to increase our community engagement  
by supporting community initiatives where we believe the 
capabilities of our organisation and people can make a positive 
difference and give back to the community. 

6

We have a role to play in enabling the social and economic 
participation of people in the communities in which we operate  
by improving their financial health and well-being through our 
targeted inclusion programs. For example, ANZ’s MoneyMinded 
financial education program has, since 2003, helped more than 
420,000 people build their money management skills. As a large 
employer, we also have the capacity to assist those from under-
represented groups, such as people with a disability and Indigenous 
Australians, to enter the workforce and develop new skills.

I want to assure you though that we do not see this pursuit of better 
customer and community engagement to be at the expense of 
shareholders. On the contrary, we think our shareholders will benefit 
because their bank has a longer term and more sustainable view  
of the bottom-line benefits. To be frank, it also makes sense for us  
to respond and re-build our community standing ourselves, rather 
than to ignore our critics and invite others to attempt to improve  
our community standing for us. 

New Chief Executive
This year saw Shayne Elliott succeed Mike Smith as ANZ’s Chief 
Executive Officer on 1 January 2016. Shayne joined ANZ in 2009 
and has served as CEO of our Institutional Bank and as Chief 
Financial Officer.

Shayne in the view of the Board, epitomises the attributes needed  
to achieve the goals we have set for our bank. He has brought  
a shift of priorities at ANZ with a focus on building a simpler,  
better capitalised, better balanced bank that delivers stronger 
outcomes for shareholders and for customers. 

I take this opportunity of again thanking Mike Smith most  
sincerely for his service over eight years as chief executive. 

Board Appointments
We were pleased to announce that Jane Halton AO would join the 
ANZ Board on 21 October 2016 following a distinguished career in 
the Australian public service. Until her recent retirement, Jane was 
Secretary of the Australian Department of Finance. Her experience in 
finance, insurance, risk management, information technology, health 
and ageing and public policy will be of significant benefit to the Board.

Outlook
ANZ has strong customer franchises in Retail and Commercial banking 
in Australia and New Zealand and a leading position in Institutional 
Banking in 34 markets including a unique presence in Asia.

The environment for banking is becoming more difficult. The sector 
is facing lower revenue growth and after many years of improving 
credit quality the cycle is seeing debt provisioning returning  
to something closer to the long run average. 

Consumer expectations are also rising in part driven by a demand  
for greater transparency and the uptake of new technology. There  
is greater competitive intensity as non-banks and technology  
firms target the most profitable sectors of the industry. And there  
is increased public and regulatory scrutiny.

However, your Board believes the management team at ANZ  
is well equipped to achieve ANZ’s priority of rapidly adapting  
to this environment supported by a strong culture of customer  
and community service. This will position us strongly to deliver 
improved growth and value to shareholders over the medium term.

David Gonski, AC 
Chairman

CHIEF EXECUTIVE OFFICER’S REPORT, A MESSAGE FROM SHAYNE ELLIOTT

This year I was honoured to become ANZ’s Chief Executive Officer and 
to begin a process of reshaping ANZ’s strategic focus to create a simpler, 
better capitalised and more balanced bank that produces better outcomes 
for customers, for shareholders and the community.

Progress in 2016
Of course a lot of what ANZ does today is already very successful. 
We have great Retail and Commercial businesses in Australia and 
New Zealand. In 2016, we continued to deliver a strong financial 
performance based on market share gains and tight cost management 
with our retail and small business franchises producing particularly 
strong results.
I am pleased to report that we helped over 168,000 people in Australia  
buy a home in 2016 which saw ANZ become the nation’s third largest 
home lender. We also increased our support for small business providing 
more than $2 billion in lending to help Australians start new businesses 
and to grow their existing businesses. In New Zealand, we maintained  
our position as the largest lender for housing and for businesses.
We stepped up the pace of innovation with new initiatives to compete 
successfully in the digital age. This included the launch of Apple Pay™ in 
Australia and New Zealand and the launch of Android Pay™ in Australia. 
These market-leading initiatives contributed to more customers choosing 
ANZ for their banking with over 350,000 new customers joining us, the 
highest number in many years.
In Institutional Banking after a period of international expansion  
and a focus on revenue growth, there was good progress in improving 
returns. In doing so we are reshaping Institutional Banking to be a simpler 
business focused on servicing regional trade and capital flows. This has 
included a significant and ongoing reduction in low yielding assets, a 
tightening of our target market and a major improvement in productivity.
We have also simplified our international presence with the recently 
announced sale of our Retail and Wealth businesses in five Asian 
countries. This allows us to focus our resources on continuing to provide  
a unique service to our large business and institutional clients where  
we are ranked as a top four corporate bank in Asia and equal number  
one for relationship quality. 

Industry Challenges
The banking industry however faces very significant challenges. 
Increasingly technology is redefining our business and customer 
expectations while political, social and regulatory expectations  
of banks are also rapidly changing.
Lending demand is now more subdued after a period of high growth 
and credit costs are increasing both globally and in Australia albeit from 
a cyclical low. At the same time, the industry faces stubborn cost growth 
related to higher technology and compliance costs.
Regulators are also requiring us to hold significantly more capital  
and liquidity to operate our business and to be unquestionably strong. 
Left unmanaged, these changes will restrict banks’ ability to fulfil their core 
purpose in society – converting savings into investment and unlocking 
opportunity for individuals, families, businesses and communities. ANZ  
is dealing with these challenges decisively and evolving rapidly to ensure 
we succeed in the new environment that we are facing.

Strategic Priorities and Leadership
While we do have to face challenges, our aim is to build ANZ into a 
bank that is known for delivering value from innovative and convenient 
banking services and for being Australia’s only truly regional bank: one 
that delivers consistently strong financial results for our shareholders  
with a balance between growth and return, and the short and long term.
To help us deliver against these goals, we made changes to ANZ’s senior 
leadership team in January to improve our focus on our Retail, Commercial 
and Institutional customers and on our four strategic priorities. 
The new senior team reflects a diverse mix of experience and new talent 
from inside and outside ANZ. This included two external appointments. 
Maile Carnegie joined us after a career at Google and Procter & Gamble 
to take on a new role as Group Executive Digital Banking highlighting the 
critical importance of technology in enabling us to compete effectively 
in the digital age. Michelle Jablko joined ANZ as our Chief Financial 
Officer from independent investment bank Greenhill & Co where she 
was Managing Director and Co-Head for Australia. She was previously 
at UBS Australia.

Community Engagement
The current community discussion about the banking sector, particularly 
in Australia, shows that we still have much more to do to shift our culture 
and evolve the way we do business. 
ANZ needs to better anticipate changing customer and community 
expectations of banks based on a stronger sense of our core purpose, 
ethics and fairness. In doing so we want to be known an organisation that 
shapes a future where people and communities thrive by striving to create 
a balanced, sustainable economy in which everyone can take part and 
build a better life. 
While this is a lofty goal given the starting point of the banking industry 
today, we are committed to change and we expect to report significant 
progress in 2017. 
Our new Corporate Sustainability Framework will support the delivery  
of our business strategy. While acknowledging the challenges ahead,  
it is worth reflecting on the contributions ANZ has made this past year 
to the communities in which we operate. Our community investment 
reached approximately $90 million and we have met or made good 
progress towards 85% of our 2016 public sustainability targets. We 
celebrated our 1000th Aboriginal and Torres Strait Islander recruit  
in Australia and continued to help refugees gain vital work experience 
through our support of refugee employment programs. We passed  
a milestone with 25,000 people successfully completing our Saver Plus 
matched savings program, which assists low income Australians and 
New Zealanders to save for their own or their children’s education. 
In addition, almost 100,000 new digital banking customers are now 
registered for goMoney™ in rural communities across the Pacific,  
many of whom were previously unable to access banking services. 

Outlook
There is a lot to do at ANZ. The environment is challenging and naturally 
expectations are high. We are pleased with the initial progress that has 
been made this year in reshaping our strategy and setting ANZ on a 
path towards a continuous improvement in customer outcomes and 
shareholder returns. 
We have a consistent focus on the simplification of our business and 
actively rebalancing our portfolio. Importantly, the team at ANZ is aligned 
and we have a strong sense of urgency about the work that still needs  
to be done. This sets us up well to increase the pace of execution in  
2017 and to deliver a better bank for customers, for shareholders and  
for the community.
We could not have achieved this without the hard work and commitment 
of our people, and I thank them all for their contribution.

ANZ Strategic Priorities
 } Create a simpler, better capitalised, better balanced and  

more agile bank. 

  Reduce operating costs and risks by removing product and 
management complexity, exiting low return and non-core 
businesses and reducing our reliance on low-returning  
aspects of Institutional Banking in particular.

 } Focus our efforts on attractive areas where we can carve  

out a winning position. 

  Make buying and owning a home or starting, running and 

growing a small business in Australia and New Zealand easy,  
and to be the best bank in the world for customers driven  
by the movement of goods and capital in our region. 

 } Drive a purpose and values led transformation of the Bank. 
  Create a stronger sense of core purpose, ethics and fairness, 

investing in leaders who can help sense and navigate a rapidly 
changing environment.

 } Build a superior everyday experience for our people  

and customers to compete in the digital age.

  Build more convenient, engaging banking solutions  
that simplify the lives of customers and our people. 

Shayne Elliott
Chief Executive Officer

CHAIRMAN’S REPORT AND CHIEF EXECUTIVE OFFICER’S REPORT

 7

ANZ ANNUAL REPORT 2016DIRECTORS’ REPORT

The directors present their report together with the financial statements of the consolidated entity (the Group), 
being Australia and New Zealand Banking Group Limited (the Company) and its controlled entities, for the  
year ended 30 September 2016 and the independent auditor’s report thereon. The information is provided  
in conformity with the Corporations Act 2001. 

Principal Activities

State of Affairs

In the Directors’ opinion there have been no significant changes  
in the state of affairs of the Group during the financial year other than 
the strategic repositioning of the Institutional business to improve 
capital efficiency and returns. 

Dividends

The Directors propose that a fully franked final dividend of 80 cents 
per fully paid ANZ ordinary share will be paid on 16 December 2016. 
The proposed payment amounts to approximately $2,342 million.1

During the financial year, the following fully franked dividends were 
paid on fully paid ANZ ordinary shares:

Type

Final 2015 
Interim 2016

Cents 
per share

Dividend  
amount $m1

Date of payment

95
80

2,758
2,334

16 December 2015 
1 July 2016

1  Amounts are before bonus option plan adjustments.

The 2016 interim dividend of 80 cents together with the proposed 
2016 final dividend of 80 cents brings the total dividends in relation 
to the year ended 30 September 2016 to 160 cents per fully paid ANZ 
ordinary share fully franked. New Zealand imputation credits of NZ  
11 cents per fully paid ANZ ordinary share were attached in respect  
of the 2015 final dividend and NZ 10 cents per fully paid ANZ ordinary 
share were attached in respect of the 2016 interim dividend. It is 
proposed that New Zealand imputation credits of NZ 9 cents per fully 
paid ANZ ordinary share will be attached in respect of the proposed 
2016 final dividend.

Further details on dividends proposed or paid during the year ended 
30 September 2016 on the Company’s ordinary and preference shares 
are set out in notes 7 and 31 to the financial statements. 

Operating and Financial Review 

A review of the Group during the financial year and the results of  
those operations, including an assessment of the financial position  
and business strategies of the Group, is contained in the Chairman’s 
Report, the Chief Executive Officer’s Report and the Operating and 
Financial Review section of this Directors’ Report in this Annual Report. 

The Group provides a broad range of banking and financial products 
and services to retail, small business, corporate and institutional clients.

Geographically, operations span Australia, New Zealand, a number 
of countries in the Asia Pacific region, the United Kingdom, France, 
Germany and the United States. 

The Group operates on a divisional structure with Australia, 
Institutional, New Zealand, Wealth Australia and Asia Retail  
& Pacific being the major operating divisions. 

Results

Consolidated profit after income tax attributable to shareholders  
of the Company was $5,709 million, a decrease of 24% compared  
to the prior year. Key factors affecting the result were:
 } Operating income decreased $561 million (-3%) driven by lower 

other operating income of $1,040 million, partially offset by higher 
net interest income of $479 million (+3%). The reduction in other 
operating income was due to an impairment of our investment  
in AMMB Holdings Berhad, a refinement to our methodology to 
value derivatives and lower income from Institutional as a result 
of the strategic repositioning of that business. Growth in net 
interest income was driven by a 5% increase in average interest 
earnings assets, partially offset by a 4 basis point decline in net 
interest margin. 

 } Operating expenses increased $1,044 million (+11%) mostly due 
to initiatives to reposition the Group for improved performance 
in future years, including a $247 million increase in restructuring 
charges and a $743 million charge from the change in the 
application of accounting policy to accelerate software amortisation.

 } Credit impairment charges increased $750 million (+64%) due to 
higher provisions in Institutional partly as a result of moderating 
economic activity in the resource sector, and the settlement of  
the Oswal legal dispute. 

On the Group's balance sheet, total assets increased by $25.0 billion 
(+3%), total liabilities increased by $24.5 billion (+3%) and total  
equity increased by $0.5 billion (+1%). Key factors include:

 } Available for sale assets increased by $19.4 billion (+45%) due  

to growth in the liquidity portfolio. 

 } Net loans and advances increased by $13.7 billion (+2%) driven  
by strong home loan growth in both Australia and New Zealand.
 } Esanda Dealer Finance assets were sold to Macquarie Group Limited.
 } Deposits and other borrowings increased by $17.4 billion (+3%) 

driven by an increase in deposits from banks in Institutional as well  
as growth in demand deposits in both Australia and New Zealand. 
 } Subordinated debt increased by $5.0 billion (+29%) due to new 

debt issuances. 

Further details are contained in the Operating and Financial Review 
section of this Directors’ Report on pages 15 to 31.

8

Events since the end of the Financial Year

On 31 October 2016 the Group announced it had entered into an 
agreement to sell its Retail and Wealth businesses in Singapore, China, 
Hong Kong, Taiwan and Indonesia to DBS Bank Limited.

Further details are contained in note 44 on page 173 of this report.

Other than the matters outlined above, there were no significant 
events from 30 September 2016 to the date of this report. 

Future Developments 

Details of likely developments in the operations of the Group and  
its prospects in future financial years are contained in the Chairman’s 
Report, the Chief Executive Officer’s Report and the Operating and 
Financial Review section of this Directors’ Report on pages 15 to 31. 

Environmental Regulation

ANZ recognises the expectations of its stakeholders – customers, 
shareholders, staff and the community – to operate in a way that 
mitigates its environmental impact. It sets and reports against  
public targets regarding its environmental performance.

In Australia, ANZ meets the requirements of the National Greenhouse 
and Energy Reporting Act 2007 (Cth), which imposes reporting 
obligations where energy production, usage or greenhouse gas 
emissions trigger specified thresholds. 

ANZ holds a licence under the Water Act 1989 (Vic), allowing  
it to extract water from the Yarra River for thermal regulation  
of its Melbourne head office building. The licence specifies daily  
and annual limits for the extraction of water from the Yarra River  
with which ANZ fully complies. The extraction of river water  
reduces reliance on the high quality potable water supply and  
is one of several environmental initiatives that ANZ has introduced  
at its Melbourne head office building.

The Group does not believe that its operations are subject to  
any particular and significant environmental regulation under  
a law of the Commonwealth of Australia or of an Australian State  
or Territory. It may become subject to environmental regulation  
as a result of its lending activities in the ordinary course of  
business and has developed policies to identify and manage  
such environmental matters.

Having made due enquiry, and to the best of ANZ’s knowledge,  
no entity of the Group has incurred any material environmental 
liability during the year. 

Further details of ANZ’s environmental performance, including 
progress against its targets and details of its emissions profile,  
are available on anz.com > About us > Corporate Sustainability.

Directors’ Qualifications, Experience and Special Responsibilities

As at the date of this report, the Board comprises eight Non-Executive Directors and one Executive Director, the Chief Executive Officer. 
The names of the Directors, together with details of their qualifications, experience and special responsibilities are set out below.

MR D M GONSKI, AC, Chairman, Independent Non-Executive Director and Chair of the Environmental, Sustainability and Governance Committee

BCom, LLB, FAICD(Life), FCPA 
Chairman since 1 May 2014 and a Non-Executive Director since February 2014. Mr Gonski is an ex-officio member of all Board Committees 
including Chair of the Environmental, Sustainability and Governance Committee.

Skills, experience and expertise
Mr Gonski is one of Australia’s most respected business leaders and 
company directors with business experience in Australia and Asia, 
and a broad range of involvement with the government, education 
and community sectors. Mr Gonski served previously as a Director  
on the ANZ Board from 2002 to 2007.

Current Directorships
Chairman: Coca-Cola Amatil Limited (from 2001, Director from 1997), 
and The University of New South Wales Foundation Limited (from 
2005, Director from 1999).

Director/Member: Lowy Institute for International Policy (from 2012), 
Australian Philanthropic Services Limited (from 2012), ASIC External 
Advisory Panel (from 2013) and Advisory Committee for Optus 
Limited (from 2013).

Chancellor: University of New South Wales Council (from 2005).

President: Art Gallery of NSW Trust (from 2016).

Former Directorships include
Former Chairman: Sydney Theatre Company Ltd (2010–2016), 
Guardians of the Future Fund of Australia (2012–2014), Swiss Re Life 
& Health Australia Limited (2011–2014), Investec Bank (Australia) 
Limited (2002–2014), Investec Holdings Australia Limited (2002–
2014), Ingeus Limited (2009–2014), National E-Health Transition 
Authority Ltd (2008–2014), Federal Government Review Panel of 
Funding for Schooling (The Gonski Review) (2011–2012), Advisory 
Committee to the NSW Government Commission of Audit  
(2011–2012) and ASX Limited (2008–2012, Director from 2007).

Former Director: Singapore Telecommunications Limited (2013–2015), 
Investec Property Limited (2005–2014), Infrastructure NSW  
(2011–2014) and Singapore Airlines Limited (2006–2012).

Former Consultant: Morgan Stanley Australia Limited (1997–2012).

Age: 63.  Residence: Sydney, Australia.

DIRECTORS’ REPORT

 9

ANZ ANNUAL REPORT 2016DIRECTORS’ REPORT (continued)

MR S C ELLIOTT, Chief Executive Officer and Executive Director

BCom
Chief Executive Officer and Executive Director since 1 January 2016

Skills, experience and expertise
Mr Elliott has over 30 years’ experience in international banking 
including in Australia, New Zealand, Asia Pacific, the Middle East,  
the UK and the USA. Mr Elliott joined ANZ as CEO Institutional in June 
2009, and was appointed Chief Financial Officer in 2012, where he 
was responsible for all aspects of Finance as well as Group Strategy, 
Legal, Treasury, Investor Relations and Mergers and Acquisitions. 

Prior to joining ANZ, Mr Elliott held senior executive roles at EFG 
Hermes which included Chief Operating Officer. Mr Elliott was 
previously with Citigroup where he held various senior positions 
across various geographies and business sectors over the course  
of 20 years. He started his career in various roles with Citibank  
New Zealand and Citibank UK.

MS I R ATLAS, Independent Non-Executive Director 

Current Directorships
Director: ANZ Bank New Zealand Limited (from 2009), ANZ Holdings 
(New Zealand) Limited (from 2012) and the Financial Markets 
Foundation for Children (from 2016).

Member: Australian Banker’s Association (from 2016), Business 
Council of Australia (from 2016) and Male Champions of Change 
(from 2016).

Former Directorships include
Former Director: ANZ Securities Limited (2009–2012).

Age: 52.  Residence: Melbourne, Australia.

BJuris (Hons), LLB (Hons), LLM
Non-Executive Director since September 2014. Ms Atlas is a member of the Audit Committee, Human Resources Committee and Environmental, 
Sustainability and Governance Committee.

Skills, experience and expertise
Ms Atlas brings a strong financial services background and legal 
experience to the Board. Ms Atlas’ last executive role was Group 
Executive, People at Westpac, where she was responsible for human 
resources, corporate affairs and sustainability. Prior to that, she  
was Westpac’s Group Secretary and General Counsel. Before her 
10 years at Westpac, Ms Atlas was a partner in law firm Mallesons 
Stephen Jaques (now King & Wood Mallesons). In addition to her 
practice in corporate law, she held a number of management roles  
in the firm including Executive Partner, People and Information,  
and Managing Partner.

Current Directorships
Chairman: The Bell Shakespeare Company Limited (from 2010, 
Director from 2004).

Director: Coca-Cola Amatil Limited (from 2011), Westfield Corporation 
Limited (from 2014), Treasury Corporation of New South Wales (from 
2013), Oakridge Wines Pty Limited (from 2007), Human Rights Law 
Centre Ltd (from 2012) and Jawun (from 2014). 

Member: Australian Institute of Company Directors’ Corporate 
Governance Committee (from 2014) and Panel of Adara Partners 
(from 2015).

Fellow: Senate of the University of Sydney (from 2015).

Former Directorships include
Former Director: Suncorp Group Limited (2011–2014),  
Suncorp-Metway Limited (2011–2014), GIO General Limited  
(2011–2013), AAI Limited (2011–2014) and Scentre Group Limited 
(previously known as Westfield Holdings Limited) (2011–2014).

Age: 62.  Residence: Sydney, Australia.

MS P J DWYER, Independent Non-Executive Director and Chair of the Audit Committee

BCom, FCA, SF Fin, FAICD
Non-Executive Director since April 2012. Ms Dwyer is a member of the Risk Committee and Human Resources Committee.

Skills, experience and expertise
Ms Dwyer brings extensive board, financial services, strategy and 
business leadership experience. Her career as a company director 
spans financial services and investment, healthcare, gambling 
entertainment, fast moving consumer goods, property and 
construction and retailing sectors. She has held senior executive  
roles in investment management at Calibre Asset Management, 
corporate finance at Ord Minnet (J P Morgan) and accounting  
at Price Waterhouse (now PricewaterhouseCoopers). 

Current Directorships
Chairman: Tabcorp Holdings Limited (from 2011, Director from 2005), 
Healthscope Limited (from 2014) and Kin Group Advisory Board  
(from 2014). 

Director: Lion Pty Ltd (from 2012).

Member: Kirin International Advisory Board (from 2012).

Former Directorships include
Former Deputy Chairman: Leighton Holdings Limited (2013–2014, 
Director 2012) and Baker IDI Heart and Diabetes Institute (2003–2013).

Former Director: Suncorp Group Limited (2007–2012), Promina 
Limited (2002–2007) and Foster’s Group Limited (2011).

Former Member: John Holland Group Advisory Board (2012–2014), 
Australian Government Takeovers Panel (2008–2014) and ASIC 
External Advisory Panel (2012–2015).

Age: 56.  Residence: Melbourne, Australia. 

10

MS S J HALTON, AO, PSM, Independent Non-Executive Director

BA (Hons) Psychology, FAIM, FIPAA, NAM, Hon. FAAHMS, Hon. FACHSE, Hon. DLitt (UNSW) 
Non-Executive Director since October 2016.

Skills, experience and expertise
Ms Halton is a former Secretary of the Australian Department of Finance, 
responsible for supporting the delivery of the Australian Government 
budget, the ongoing management of the Australian Government’s 
non-defence domestic property portfolio, key asset sales and the 
financial framework for Australian Government agencies. She brings to 
the Board extensive experience in finance, insurance, risk management, 
information technology, human resources, health and ageing and 
public policy. She also has significant international experience. 
In a 33 year career within the public service, Ms Halton’s previous roles 
include Secretary of the Australian Department of Health, Secretary 
for the Department of Health and Ageing, and Executive Co-ordinator 
(Deputy Secretary) of the Department of the Prime Minister and Cabinet.

Current Directorships
Member: Executive Board of the Institute of Health Metrics and 
Evaluation at the University of Washington (from 2007). 

Board Member: Coalition for Epidemic Preparedness Innovations 
(Norway) (from 2016).

Public Policy Fellow: ANU Crawford School of Public Policy (from 2012).

Adjunct Professor: University of Sydney and University of Canberra.

Former Directorships include
Former Chairman: OECD Asian Senior Budget Officials Network (from 
2014–2016), World Health Organisation Executive Board (2013–2014), 
OECD’s Health Committee (2007–2013), Food Regulation Standing 
Committee (2002–2014) and National Aboriginal and Torres Strait 
Islander Health Council (2002–2008).

Former President: World Health Assembly (2007).

Former Executive Board Member: World Health Organisation  
(2004–2007 and 2012–2015).

Former Member: Melbourne Institute Advisory Board (2007–2015), 
the National E-Health Transition Authority (2005–2014) and Australian 
Institute of Health and Welfare (2002–2014).

Former Commissioner: Australian Sports Commission (2008–2010 and 
2013–2014), Australian Commission on Safety and Quality in Health 
Care (2006–2015) and Health Insurance Commission (2002–2005).

Age: 56.  Residence: Canberra, Australia.

MR LEE HSIEN YANG, Independent Non-Executive Director and Chair of the Digital Business and Technology Committee

MSc, BA
Non-Executive Director since February 2009. Mr Lee is a member of the Risk Committee and Human Resources Committee.

Skills, experience and expertise
Mr Lee has considerable knowledge of and operating experience  
in Asia. He has a background in engineering and brings to the Board 
his international business and management experience across a wide 
range of sectors including telecommunications, food and beverages, 
property, publishing and printing, financial services, education, civil 
aviation and land transport.

Current Directorships
Chairman: The Islamic Bank of Asia Limited (from 2012, Director from 
2007), Civil Aviation Authority of Singapore (from 2009) and General 
Atlantic Singapore Fund Pte Ltd (from 2013).

Director: Rolls-Royce Holdings plc (from 2014), General Atlantic 
Singapore Fund FII Pte Ltd (from 2014), Cluny Lodge Pte Ltd (from 
1979) and Caldecott Inc. (from 2013).

Member: Governing Board of Lee Kuan Yew School of Public Policy 
(from 2005).

Special Adviser: General Atlantic (from 2013).

Consultant: Capital International Inc Advisory Board (from 2007).

President: INSEAD South East Asia Council (from 2013).

Former Directorships include
Former Chairman: Fraser & Neave, Limited (2007–2013) and Asia 
Pacific Investments Pte Ltd (2010–2012, Director 2009–2012).

Former Director: Singapore Exchange Limited (2004–2016).

Former Member: Rolls Royce International Advisory Council (2007–2013). 

Former Chief Executive Officer: Singapore Telecommunications 
Limited (1995–2007).

Age: 59.  Residence: Singapore.

MR G R LIEBELT, Independent Non-Executive Director and Chair of the Human Resources Committee

BEc (Hons), FAICD, FTSE, FAIM 
Non-Executive Director since July 2013. Mr Liebelt is a member of the Risk Committee, Environmental, Sustainability and Governance Committee 
and Digital Business and Technology Committee.

Skills, experience and expertise
Mr Liebelt has extensive international experience and a strong 
record of achievement as a senior executive including in strategy 
development and implementation. He brings to the Board his 
experience of a 23 year executive career with Orica Limited  
(including a period as Chief Executive Officer), a global mining 
services company with operations in more than 50 countries.

Current Directorships
Chairman: Amcor Limited (from 2013, Director from 2012).

Director: Australian Foundation Investment Company Limited  
(from 2012), Carey Baptist Grammar School (from 2012) and  
DuluxGroup Limited (from 2016).

Former Directorships include
Former Deputy Chairman: Melbourne Business School (2012–2015, 
Director from 2008).

Former Chairman: The Global Foundation (2014–2015, Director 
from 2006).

Former Chief Executive Officer and Managing Director: Orica Limited 
(2005–2012).

Former Executive Director: Orica Limited (2007–2012).

Former Director: Business Council of Australia (2010–2012). 

Age: 62.  Residence: Melbourne, Australia. 

DIRECTORS’ REPORT

 11

ANZ ANNUAL REPORT 2016DIRECTORS’ REPORT (continued)

MR I J MACFARLANE, AC, Independent Non-Executive Director and Chair of the Risk Committee

BEc (Hons), MEc, Hon DSc Syd., Hon DSc UNSW, Hon DCom Melb., Hon DLitt Macq., Hon LLD Monash
Non-Executive Director since February 2007. Mr Macfarlane is a member of the Environmental, Sustainability and Governance Committee  
and Audit Committee.

Skills, experience and expertise
During his 28 year career at the Reserve Bank of Australia including 
a 10 year term as Governor, Mr Macfarlane made a significant 
contribution to economic policy in Australia and internationally. 
He has a deep understanding of financial markets as well as a long 
involvement with Asia.

Current Directorships
Director: Lowy Institute for International Policy (from 2004).

Member: International Advisory Board of Goldman Sachs (from 2007).

Former Directorships include
Former Chairman: Payments System Board (1998–2006) and 
Australian Council of Financial Regulators (1998–2006).

Former Governor: Reserve Bank of Australia (Member 1992–2006, 
Chairman 1996–2006).

Former Director: Woolworths Limited (2007–2015) and Leighton 
Holdings Limited (2007–2013).

Former Member: Council of International Advisers to the China 
Banking Regulatory Commission (2009–2015) and International 
Advisory Board of CHAMP Private Equity (2007–2015).

Age: 70.  Residence: Sydney, Australia. 

MR J T MACFARLANE, Independent Non-Executive Director

BCom, MCom (Hons)
Non-Executive Director since May 2014. Mr Macfarlane is a member of the Audit Committee, Risk Committee and Digital Business and 
Technology Committee.

Skills, experience and expertise
Mr Macfarlane is one of Australia’s most experienced international 
bankers and previously served as Executive Chairman of Deutsche 
Bank Australia and New Zealand, and CEO of Deutsche Bank  
Australia. Prior to joining Deutsche Bank he was CEO of Bankers  
Trust New Zealand. Mr Macfarlane has also worked in the USA, Japan 
and PNG, and brings to the Board a depth of banking experience  
in ANZ’s key markets in Australia, New Zealand and the Asia Pacific.

Current Directorships
Chairman: AGInvest Holdings Limited (MyFarm Limited) (from 2014).

Director: St. Vincent’s Institute of Medical Research (from 2008), Craigs 
Investment Partners Limited (from 2013), Colmac Group Pty Ltd (from 
2014) and Aikenhead Centre for Medical Discovery Limited (from 2016).

Former Directorships include
Former Executive Chairman: Deutsche Bank AG, Australia and 
New Zealand (2007–2014) and Chief Country Officer, Australia  
(2011–2014). 

Former Director: Deutsche Australia Limited (2007–2014) and 
Deutsche Securities Australia Limited (2011–2014). 

Former Chief Executive Officer: Deutsche Australia Limited  
(2011–2014).

Former President: Deutsche Securities, Japan (1999–2006).

Former Chief Country Officer: Deutsche Bank AG (1999–2006).

Former Member: Business Council of Australia (2011–2014).

Age: 56.  Residence: Melbourne, Australia. 

Directors’ attendance at Board and Committee meetings
Details of the number of Board and Board Committee meetings held during the year and Directors’ attendance at those meetings are set out below.

Board

Risk  
Committee

Audit  
Committee

Human 
Resources 
Committee

Environmental, 
Sustainability 
and Governance 
Committee

Digital Business 
and Technology 
Committee

Executive 
Committee  
of the Board

Committee 
of the Board1

Shares  
Committee1

I R Atlas
P J Dwyer
S C Elliott2
D M Gonski
Lee Hsien Yang
G R Liebelt
I J Macfarlane
J T Macfarlane
M R P Smith3

A

13
13
10
13
13
13
13
13
3

B

12
13
10
13
13
13
13
13
3

A

8

8
8
8
8
8

B

7

8
8
8
8
8

A

8
8

8

8
8

B

8
8

8

8
8

A

6
6

6
6
6

B

6
6

6
6
6

A

4

4

4
4

B

4

4

4
4

A

B

4
4
4

4

4
4
4

4

A

1
1
1

B

1
1
1

A

4
6
5
10
2
3
2
1
3

B

4
6
5
10
2
3
2
1
3

A

1
2

B

1
2

1

1

Column A – Indicates the number of meetings the Director was eligible to attend.
Column B – Indicates the number of meetings attended. The Chairman is an ex-officio member of the Audit, Environmental, Sustainability  
and Governance, Human Resources, Risk and Digital Business and Technology Committees.

With respect to Committee meetings, the table above records attendance of Committee members. Any Director is entitled to attend these 
meetings and from time to time Directors attend meetings of Committees of which they are not a member. Ms S J Halton was appointed  
as a Director on 21 October 2016, after the end of financial year.

1  The meetings of the Shares Committee and Committee of the Board as referred to in the table above include those conducted by written resolution.
2  Mr Elliott was appointed as a Director on 1 January 2016.
3  Mr Smith ceased to be a Director on 31 December 2015.

12

Corporate Governance Statement
ANZ is committed to maintaining a high standard in its governance 
framework. ANZ confirms it has followed the ASX Corporate 
Governance Council’s Corporate Governance Principles and 
Recommendations (3rd edition) (ASX Governance Principles)  
during the 2016 financial year. ANZ’s Corporate Governance 
Statement, together with the ASX Appendix 4G which relates  
to the Corporate Governance Statement, can be viewed at  
anz.com/CorporateGovernance and has been lodged with the ASX. 

Non-audit Services
The Group’s Stakeholder Engagement Model for Relationship with the 
External Auditor (which incorporates requirements of the Corporations 
Act 2001 and international best practice) states that the external 
auditor may not provide services that are perceived to be in conflict 
with the role of the external auditor. These include consulting advice 
and sub-contracting of operational activities normally undertaken 
by management, and engagements where the external auditor may 
ultimately be required to express an opinion on its own work.

As an overseas listed issuer on the NZX, ANZ is deemed to comply 
with the NZX Listing Rules provided that it remains listed on the ASX, 
complies with the ASX Listing Rules and provides the NZX with all the 
information and notices that it provides to the ASX. ANZ met those 
requirements during the year.

The ASX Governance Principles may materially differ from the NZX’s 
corporate governance rules and the principles of the NZX’s Corporate 
Governance Best Practice Code. More information about the 
corporate governance rules and principles of the ASX can be found  
at asx.com and, in respect of the NZX, at nzx.com.

Specifically the Stakeholder Engagement Model:
 } limits the non-audit services that may be provided;
 } requires that audit, audit-related and permitted non-audit services 
must be pre-approved by the Audit Committee, or pre-approved  
by the Chairman of the Audit Committee (or up to a specified 
amount by a limited number of authorised senior members  
of management) and notified to the Audit Committee; and
 } requires that the external auditor does not commence an 
engagement for the Group until the Group has confirmed  
that the engagement has been pre-approved.

Company Secretaries’ Qualifications 
and Experience

Currently there are three people appointed as Company Secretaries 
of the Company. Details of their roles are contained in the Corporate 
Governance Statement. Their qualifications and experience are as follows:
 } Bob Santamaria, BCom, LLB (Hons) Group General Counsel.

Mr Santamaria joined ANZ in 2007. He had previously been a Partner 
at the law firm Allens Arthur Robinson (now Allens) since 1987. 
He was Executive Partner Corporate, responsible for client liaison 
with some of Allens Arthur Robinson’s largest corporate clients. 
Mr Santamaria brings to ANZ a strong background in leadership of 
a major law firm, together with significant experience in securities, 
mergers and acquisitions. He holds a Bachelor of Commerce and 
Bachelor of Laws (Honours) from the University of Melbourne. 

 } Simon Pordage, LLB (Hons), FGIA, FCIS, MAICD 

Company Secretary. 
Mr Pordage joined ANZ in May 2016. Mr Pordage is a Chartered 
Secretary and has extensive company secretarial and corporate 
governance experience. From 2009 to 2016 he was Company 
Secretary for Australian Foundation Investment Company Limited 
and a number of other listed investment companies. Other former 
roles include being Deputy Company Secretary for ANZ and Head  
of Board Support for Barclays PLC in the United Kingdom. 
Mr Pordage is National President and Chairman of Governance 
Institute of Australia, having joined the Board in 2012 and  
is a member and former Chairman of its National Legislation 
Review Committee.

 } John Priestley, BEc, LLB, FGIA, FCIS.

Mr Priestley, a qualified lawyer, joined ANZ in 2004. Prior to  
joining ANZ, he had a long career with Mayne Group and held 
positions which included responsibility for the legal, company 
secretarial, compliance and insurance functions. He is a Fellow  
of the Governance Institute of Australia and also a member of the 
Governance Institute of Australia’s National Legislation Review 
Committee. Mr Priestley was responsible for the day to day 
operation of ANZ’s Company Secretariat function from 2004  
to July 2016 when Simon Pordage took over that responsibility.  
He is currently a member of ANZ’s Group Legal team.

Further details about the Stakeholder Engagement Model can  
be found in the Corporate Governance Statement. 

The Audit Committee has reviewed the non-audit services provided 
by the external auditor (KPMG) for 2016, and has confirmed that 
the provision of non-audit services for 2016 is consistent with the 
Stakeholder Engagement Model and compatible with the general 
standard of independence for external auditors imposed by the 
Corporations Act 2001. This has been formally advised by the Audit 
Committee to the Board of Directors.

The external auditor has confirmed to the Audit Committee that it has:
 } implemented procedures to ensure it complies with independence 

rules both in Australia and the United States; and

 } complied with domestic policies and regulations, together with 
the regulatory requirements of the US Securities and Exchange 
Commission, and ANZ’s policy regarding the provision of non-audit 
services by the external auditor. 

The non-audit services supplied to the Group by the Group’s external 
auditor, KPMG, or by another person or firm on KPMG’s behalf,  
and the amount paid or payable by the Group by type of non-audit 
service during the year ended 30 September 2016 are as follows:

Non-audit services

Training related services
Controls related assessments
Methodology and procedural reviews
Total 

Amount paid/payable  
$’000’s

2016

2015

368
137
52
557

44
–
338
382

Further details on the compensation paid to KPMG is provided  
in note 42 to the financial statements including details of audit 
related services provided during the year of $5.678 million  
(2015: $5.487 million).

For the reasons set out above, the Directors are satisfied that  
the provision of non-audit services by the external auditor during  
the year ended 30 September 2016 is compatible with the general 
standard of independence for external auditors imposed by the 
Corporations Act 2001.

DIRECTORS’ REPORT

 13

ANZ ANNUAL REPORT 2016 
 
DIRECTORS’ REPORT (continued)

Directors’ and Officers’ Indemnity

The Company’s Constitution (Rule 11.1) permits the Company to 
indemnify any officer or employee of the Company against liabilities 
(so far as may be permitted under applicable law) incurred as such 
an officer or employee. It is the Company’s policy that its employees 
should be protected from any liability they incur as a result of acting 
in the course of their employment, subject to appropriate conditions. 

Under the policy, the Company will indemnify employees and former 
employees against any liability they incur to any third party as a result 
of acting in the course of their employment with the Company  
or a subsidiary of the Company and this extends to liability incurred  
as a result of their appointment/nomination by or at the request  
of the Group as an officer or employee of another corporation  
or body or as trustee. 

The indemnity is subject to applicable law and in addition will not 
apply to liability arising from:
 } serious misconduct, gross negligence or lack of good faith;
 } illegal, dishonest or fraudulent conduct; or
 } material non-compliance with the Company’s policies, processes 

or discretions.

The Company has entered into Indemnity Deeds with each of 
its Directors, with certain secretaries and former Directors of the 
Company, and with certain employees and other individuals who 
act as directors or officers of related bodies corporate or of another 
company. To the extent permitted by law, the Company indemnifies 
the individual for all liabilities, including costs, damages and  
expenses incurred in their capacity as an officer of the company  
to which they have been appointed. In accordance with Mr Elliott’s 
Deed, the Company has paid legal expenses incurred by the 
Company, Mr Elliott and another executive in defending defamation 
proceedings brought against them by a third party.

The Company has indemnified the trustees and former trustees  
of certain of the Company’s superannuation funds and directors, 
former directors, officers and former officers of trustees of various 
Company sponsored superannuation schemes in Australia. Under 
the relevant Deeds of Indemnity, the Company must indemnify each 
indemnified person if the assets of the relevant fund are insufficient 
to cover any loss, damage, liability or cost incurred by the indemnified 
person in connection with the fund, being loss, damage, liability  
or costs for which the indemnified person would have been entitled  
to be indemnified out of the assets of the fund in accordance with  
the trust deed and the Superannuation Industry (Supervision) Act 
1993. This indemnity survives the termination of the fund. Some  
of the indemnified persons are or were Directors or executive  
officers of the Company.

The Company has also indemnified certain employees of the Company, 
being trustees and administrators of a trust, from and against any 
loss, damage, liability, tax, penalty, expense or claim of any kind  
or nature arising out of or in connection with the creation, operation  
or dissolution of the trust or any act or omission performed or omitted 
by them in good faith and in a manner that they reasonably believed 
to be within the scope of the authority conferred by the trust. 

Except for the above, neither the Company nor any related body 
corporate of the Company has indemnified or made an agreement  
to indemnify any person who is or has been an officer or auditor  
of the Company against liabilities incurred as an officer or auditor  
of the Company.

During the financial year, the Company has paid premiums  
for insurance for the benefit of the directors and employees  
of the Company and related bodies corporate of the Company. 

14

In accordance with common commercial practice, the insurance 
prohibits disclosure of the nature of the liability insured against 
and the amount of the premium.

Rounding of Amounts
The Company is a company of the kind referred to in Australian 
Securities and Investments Commission Corporations (Rounding  
in Financial/Directors' Reports) Instrument 2016/191 pursuant  
to Sections 341(1) and 992B(1) of the Corporations Act 2001.

As a result, amounts in this Directors’ Report and the accompanying 
financial statements have been rounded to the nearest million dollars 
except where otherwise indicated.

Key Management Personnel and Employee 
Share and Option Plans
Details of equity holdings of Non-Executive Directors, the Chief Executive 
Officer and Disclosed Executives during the 2016 financial year and  
as at the date of this report are detailed in the Remuneration Report.

Details of options/rights issued over shares granted to the Chief 
Executive Officer and Disclosed Executives during the 2016 financial year 
and as at the date of this report are detailed in the Remuneration Report.

Details of options/rights issued over shares granted to employees 
during the 2016 financial year and on issue as at the date of this 
report are detailed in note 39 of the 2016 financial statements.

Details of shares issued as a result of the exercise during the 2016 
financial year of options/rights granted to employees are detailed  
in note 39 of the 2016 financial statements.

Other details about the share options/rights issued, including any 
rights to participate in any share issues of the Company, are set out  
in note 39 of the 2016 financial statements. No person entitled  
to exercise any option/right has or had, by virtue of an option/right,  
a right to participate in any share issue of any other body corporate. 

The names of all persons who currently hold options/rights are entered 
in the register kept by the Company pursuant to section 170 of the 
Corporations Act 2001. This register may be inspected free of charge.

Lead Auditor’s Independence Declaration

The lead auditor’s independence declaration given under section 
307C of the Corporations Act is set out below and forms part  
of this Directors’ Report for the year ended 30 September 2016. 

THE AUDITOR’S INDEPENDENCE DECLARATION
Lead Auditor’s Independence Declaration under Section 307C of the 
Corporations Act 2001 

To: the Directors of Australia and New Zealand Banking Group Limited 
I declare that, to the best of my knowledge and belief, in relation to the 
audit for the financial year ended 30 September 2016, there have been: 
i)  no contraventions of the auditor independence requirements as 
set out in the Corporations Act 2001 in relation to the audit; and
ii)  no contraventions of any applicable code of professional conduct 

in relation to the audit.

KPMG
Melbourne 

2 November 2016 

Andrew Yates
Partner

 
DIRECTORS’ REPORT (continued)

OPERATING AND FINANCIAL REVIEW

This Operating and Financial Review has been prepared in accordance with section 299A of the Corporations  
Act 2001 and Australian Securities and Investments Commission (ASIC) Regulatory Guide 247: Effective disclosure 
in an operating and financial review. It sets out information that allows shareholders to assess the Group’s 
operations, financial position, business strategies and prospects for future financial years. This information 
complements and provides context to the financial report.

Operations of the Group 

OVERVIEW

PRINCIPAL ACTIVITIES OF DIVISIONS 

ANZ provides a broad range of banking and financial products  
and services to retail, small business, corporate and institutional 
clients. Geographically, operations span Australia, New Zealand,  
a number of countries in the Asia Pacific region, the United Kingdom, 
France, Germany and the United States.

BUSINESS MODEL 

ANZ’s business model primarily consists of raising funds through 
customer deposits and wholesale debt markets, and lending  
those funds to customers. In addition, the Group earns revenue 
from its Wealth business through the provision of insurance, 
superannuation and funds management services, and our Markets 
business from sales, trading and risk management activities.

Our primary lending activities are personal lending covering 
residential home loans, credit cards and overdrafts, and lending  
to corporate and institutional customers.

Our income is derived from a number of sources, primarily:
 } Net interest income – represents the difference between the 
interest income the Group earns on its lending activities, less 
interest paid on customer deposits and wholesale funding;
 } Net fee and commission income – represents fee income  

earned on lending and non-lending related financial products  
and services;

 } Net funds management and insurance income – represents  
income earned from the provision of investment, insurance  
and superannuation solutions; and

 } Other income – represents revenues generated from sales,  

trading and risk management activities in our Markets business.

The Group operates on a divisional structure with six divisions: 
Australia, Institutional, New Zealand, Wealth Australia, Asia Retail  
& Pacific and Technology Services & Operations (TSO) and 
Group Centre.

Australia
The Australia division comprises the Retail and Corporate  
and Commercial Banking (C&CB) business units.

Institutional
The Institutional division services global institutional and business 
customers located in Australia, New Zealand, Asia, Europe, America, 
Papua New Guinea and the Middle East across three product sets: 
Transaction Banking, Loans & Specialised Finance and Markets.

New Zealand
The New Zealand division comprises the Retail and Commercial  
business units.

Wealth Australia
The Wealth Australia division comprises the Insurance and Funds 
Management business units, which provide insurance, investment and 
superannuation solutions intended to make it easier for customers  
to connect with, protect and grow their wealth.

Asia Retail & Pacific
The Asia Retail & Pacific division comprises the Asia Retail and  
Pacific business units, connecting customers to specialists for  
their banking needs. On 31 October 2016 the Group announced  
it had entered into an agreement to sell its Retail and Wealth 
businesses in Singapore, China, Hong Kong, Taiwan and Indonesia  
to DBS Bank Limited.

Technology, Services & Operations and Group Centre
TSO and Group Centre provide support to the operating divisions, 
including technology, operations, shared services, property, risk 
management, financial management, strategy, marketing, human 
resources and corporate affairs. The Group Centre includes Group 
Treasury, Shareholder Functions and minority investments in Asia. 

DIRECTORS’ REPORT

 15

ANZ ANNUAL REPORT 2016 
DIRECTORS’ REPORT (continued)

The Group’s strategic priorities and outlook

STRATEGY

Our strategy is to use our strong Australian and New Zealand foundations, distinctive geographic footprint, and market-leading service and 
insights to better meet the needs of customers and capture opportunities linked to regional trade and capital flows. In doing this, ANZ provides 
shareholders with access to a unique combination of high-returning franchises and direct exposure to long-term Asian growth.

Our strategy has three elements – creating the best bank in Australia and New Zealand for home owners and small business customers, building 
the best bank in the world for clients driven by regional trade and capital flows, and establishing common, digital-ready infrastructure to provide 
great customer experience, scale and control. The strategy is underpinned by strong expense, capital and risk management disciplines and the 
quality of our people.

STRATEGIC PROGRESS

The Financial Services industry is being reshaped by a set of forces that make it more difficult to achieve the performance levels of the past, with 
lower economic growth, heightened consumer expectations, increased competitive intensity and greater regulatory, legal and political scrutiny.

Left unchecked, these forces will lower sector growth, reduce profitability and increase the commoditisation of the industry. In response, we are 
creating a simpler, better capitalised bank that is more focused, more innovative and more values-based.

Over the course of the year, we made significant progress in each of these areas, with highlights described in the table below.

Strategic Priorities

Create a simpler, better capitalised,  
better balanced and more agile bank.
Reduce operating costs and risks by 
removing product and management 
complexity, exiting low return and  
non-core businesses and reducing  
our reliance on low-returning aspects  
of Institutional banking in particular.

Focus our efforts on attractive areas where 
we can carve out a winning position.
Make buying and owning a home or 
starting, running and growing a small 
business in Australia and New Zealand easy. 
Be the best bank in the world for customers 
driven by the movement of goods and 
capital in our region.

Drive a purpose and values led 
transformation of the Bank.
Create a stronger sense of core purpose, 
ethics and fairness, investing in leaders 
who can help sense and navigate a rapidly 
changing environment.

Build a superior everyday experience for 
our people and customers to compete  
in the digital age.
Build more convenient, engaging banking 
solutions to simplify the lives of customers 
and our people.

2016 Progress Highlights
 } Portfolio rebalancing underway, retail and commercial RWAs increased (+6%1), Institutional 

RWAs reduced (-15%).

 } The improved composition of CRWA, up $2 billion (+1%), was driven by $8 billion of 

lending growth in retail and commercial in Australia and New Zealand, and a $26 billion 
increase in Australian Mortgages from regulatory changes, largely offset by a $21 billion 
decrease in Institutional lending and a $5 billion decrease from the sale of the Esanda Dealer 
Finance portfolio.

 } CET1 ratio 9.6% at 30 September; organic capital generation +106 bps in the second half.
 } Further simplified and refocused the business, reducing duplication, delivered reduction  

in FTE (down 7% for the year).

 } Sold the Esanda Dealer Finance portfolio, announced the sale of the Retail & Wealth 

businesses in five Asian countries. 

 } Pursuing a range of strategic and capital market options in relation to the Wealth businesses 

in Australia.

 } Reset the 2016 dividend to provide the basis to return to a sustainable, fully franked payout 

ratio of 60–65% of Cash Profit2 over time.

 } Focus on growing RWA in higher returning segments, improved Institutional (excluding 

Markets) margins by 13 bps.

 } Grew the high return Institutional cash management business, increasing revenue by +6%; 

deposit balances by $1 billion (+1%). 

 } Australia and New Zealand Retail and Commercial customer numbers increased by 262,000.
 } Australia home loan lending up 7%, moved to No. 3 market share, maintained No. 1 market 

share position in New Zealand.

 } Small Business Lending in Australia up 9%, New Zealand up 11%. 
 } Revised ANZ’s Corporate Sustainability Framework with focus on fair and responsible banking. 
 } Supported ABA conduct and remuneration reviews. 
 } Redesigned ANZ’s performance management process to strengthen alignment to strategy 

and values.

 } Reviewed approach to remuneration including new guidelines on equity clawback.
 } Invested in MIT Digital Leadership Program and Leadership Pathway programs.
 } Strengthened the Whistleblower Protection Policy.
 } Established new Digital Banking Division to support growth in priority areas.
 } First major bank to launch Apple Pay™ and Android Pay™ in Australia and Apple Pay™  

in New Zealand.

 } Implemented multi-channel digital platform for Australian retail banking, more  

than 1 million customers using goMoney™ apps on the new platform.

 } Launched Digital Customer Identity Verification.

1  Excludes the impact of increased capital requirements for Australian residential mortgages from July 2016 and the divestment of Esanda Dealer Finance.
2  Previously 65 to 70 per cent of Cash Profit.

16

STRATEGIC PRIORITIES & OUTLOOK1

In 2017, we expect that lower regional growth and subdued credit growth in our home markets of Australia and New Zealand will result in 
modest growth in key business lines, with likely higher funding costs placing pressure on margins and higher provisions in the medium-term.  
In response to these conditions, we will continue our simplification and productivity agenda, and target further reductions in Institutional RWAs. 
Key risks to the downside include further regulatory changes and the impact of lower China growth on financial markets.

In response, we will prioritize our efforts in the following areas:

Strategic Priorities

Create a simpler, better capitalised,  
better balanced and more agile bank.
Reduce operating costs and risks by 
removing product and management 
complexity, exiting low return and non-
core businesses and reducing our reliance 
on low-returning aspects of Institutional 
banking in particular.

Focus our efforts on attractive areas where 
we can carve out a winning position.
Make buying and owning a home or 
starting, running and growing a small 
business in Australia and New Zealand easy. 
Be the best bank in the world for customers 
driven by the movement of goods and 
capital in our region.

Drive a purpose and values led 
transformation of the Bank.
Create a stronger sense of core purpose, 
ethics and fairness, investing in leaders 
who can help sense and navigate a rapidly 
changing environment.

Build a superior everyday experience for 
our people and customers to compete  
in the digital age.
Build more convenient, engaging banking 
solutions to simplify the lives of customers 
and our people.

2017 Priorities
 } Progress the sale of non-core businesses and minority investments.
 } Continue the repositioning of the Institutional business, targeting further reduction in Risk 

Weighted Assets in 2017.

 } Drive out costs through a focused and coordinated program across the Bank.

 } Maintain momentum in our home loan and small business franchises, to deliver consistent 

above system growth in housing.

 } Invest in retail and commercial propositions in NSW, deliver sales growth in excess of group 

national average.

 } Build out Institutional’s regional trade, cash management and markets platforms. 
 } Focus on and serve key Institutional clients connected to the region via trade and capital flows.

 } Embed our purpose throughout the organisation.
 } Deliver and be able to give evidence of further cultural and reputational improvement.

 } Effectively integrate the Digital Division, with clear accountabilities and momentum aligned 

with business priorities.

1  The statements in this “Strategic Priorities and Outlook” section, including those related to our growth strategies and our expected or potential future cash flow from operations, capital 
investment, divestment proceeds and production, are based on management’s current expectations and certain material assumptions and, accordingly, involve risks and uncertainties  
that could cause actual results, performance or events to differ materially from those expressed or implied herein.

DIRECTORS’ REPORT

 17

ANZ ANNUAL REPORT 2016DIRECTORS’ REPORT (continued)

Results of the operations of the Group 

Income Statement

Net interest income
Other operating income

Operating income
Operating expenses

Profit before credit impairment and income tax
Credit impairment charge

Profit before income tax
Income tax expense and non-controlling interests

Profit attributable to shareholders of the Company

2016
$m

15,095
5,434

20,529
 (10,422)

10,107
 (1,929)

8,178
 (2,469)

5,709

2015
$m

14,616
6,474

21,090
 (9,378)

11,712
 (1,179)

10,533
 (3,040)

7,493

Movt

3%
-16%

-3%
11%

-14%
64%

-22%
-19%

-24%

Non-IFRS information
The Group provides an additional measure of performance which is prepared on a basis other than in accordance with the accounting  
standards – cash profit. The guidance provided in ASIC Regulatory Guide 230 has been followed when presenting this information.

Cash Profit
Statutory profit has been adjusted to exclude non-core items to arrive at cash profit, and has been provided to assist readers to understand  
the results for the ongoing business activities of the Group. The adjustments made in arriving at cash profit are included in statutory profit  
which is subject to audit within the context of the Group statutory audit opinion. Cash profit is not subject to audit by the external auditor, 
however the external auditor has informed the Audit Committee that the adjustments have been determined on a consistent basis across  
each year.

Statutory profit attributable to shareholders of the Company
Adjustments between statutory profit and cash profit

Cash profit

Adjustments between statutory profit and cash profit

Treasury shares adjustment
Revaluation of policy liabilities
Economic hedges
Revenue hedges
Structured credit intermediation trades

Total adjustments between statutory profit and cash profit

2016
$m

 5,709 
 180 

 5,889 

2016
$m

 44 
 (54)
 102 
 92 
 (4)

180

2015
$m

 7,493 
 (277)

 7,216 

2015
$m

 (16)
 (73)
 (179)
 (3)
 (6)

 (277)

Movt

-24%
large

-18%

Movt

large
-26%
large
large
-33%

large

Refer page 198 for the definition of cash profit and pages 188 to 189 for the analysis of the adjustments between statutory profit and cash profit. 

Non-financial key performance metrics1

Employee engagement

Customer satisfaction
   – Australia (retail customer satisfaction)2
   – New Zealand (retail customer satisfaction)3

Institutional (Institutional Relationship strength index ranking)4 
   – Australia
   – New Zealand

Women in management5

2016

74%

81.3%
89.0%

1
1

2015

76%

82.1%
88.6%

1
1

41.5%

40.4%

1  The Group uses a number of non-financial measures to assess performance. These metrics form part of the balanced scorecard used to measure performance in relation to the Group’s  

main incentive programs. Discussion of the non-financial performance metrics is included within the Remuneration Report on pages 32 to 59 of this Directors’ Report.

2  Source: Roy Morgan Research. Base: ANZ MFI Customers, aged 14+, six months rolling average.
3  Camorra Research Retail Market Monitor (2016). Base: ANZ main bank customers aged 15+, rolling 6 months moving average to September 2016. Based on responses of excellent,  

very good and good. 

4  Source: Peter Lee Associates Large Corporate and Institutional Relationship Banking surveys, Australia 2015–16 and New Zealand 2015–16.
5 

Includes all employees regardless of leave status but not contractors (which are included in FTE). 

18

The following analysis of the business performance is on a cash basis. 

Income Statement

Net interest income
Other operating income

Operating income
Operating expenses

Profit before credit impairment and income tax
Credit impairment charge

Profit before income tax
Income tax expense and non-controlling interests

Cash profit

Financial performance metrics

Return on average ordinary shareholders’ equity1

Return on average assets

2016
$m

15,095
5,482

20,577
 (10,422)

10,155
 (1,956)

8,199
 (2,310)

5,889

2016

10.3%

0.65%

2015
$m

14,616
5,921

20,537
 (9,378)

11,159
 (1,205)

9,954
 (2,738)

7,216

2015

14.0%

0.85%

Movt

3%
-7%

0%
11%

-9%
62%

-18%
-16%

-18%

Movt

-370 bps

-20 bps

1  Average ordinary shareholders’ equity excludes non-controlling interests and preference shares.

Specified items
During 2016, the Group recognised $1,077 million of charges relating to a number of items collectively referred to as specified items which  
form part of the Group’s cash profit. These items primarily relate to initiatives which aim to position the Group for improved performance  
in future years. Of these items, $522 million related to a change in the application of the software capitalisation policy reflecting the shorter 
useful life of smaller software projects, $231 million Asian minority investments charge comprising a $260 million impairment of our investment 
in AMMB Holdings Berhad (Ambank) offset by a gain of $29 million recognised on the cessation of equity accounting our investment in Bank  
of Tianjin (BoT), $201 million of restructuring costs to re-shape and simplify the business, $168 million from the refinement to the methodology 
for derivative credit valuation adjustments, as well as the divestment of Esanda Dealer Finance.

The table below presents these specified items.

Specified items after tax

Software capitalisation changes
Asian minority investment adjustment
Restructuring
Esanda Dealer Finance divestment
Derivatives credit valuation adjustment methodology change

Total Specified Items

Net Interest Income

Net interest income ($m)
Net interest margin (%) 
Average interest earnings assets ($m)
Average deposits and other borrowings ($m)

2016
$m

 522 
 231 
 201 
 (45)
 168 

 1,077 

2016

15,095
2.00%
754,160
586,453

2015
$m

 – 
 –
 22 
 (93)
 –

 (71)

2015

14,616
2.04%
717,012
559,779

Movt

n/a
n/a
large
-52%
n/a

large

Movt

3%
-4 bps
5%
5%

Net interest income (+$479m) 
Net interest income increased $479 million (+3%) with 5% growth in average interest earning assets, partly offset by a 4 basis point decrease  
in net interest margin. Adjusting for the $96 million favourable impact of foreign currency translation and the $224 million impact of the  
Esanda Dealer Finance divestment, net interest income increased by $607 million (+4%) and net interest margin fell by 1 basis point.

Net interest margin (-4 bps) 
The decline in net interest margin was driven by higher wholesale funding costs, the divestment of the Esanda Dealer Finance business, growth 
in the lower margin liquidity portfolio, and lower earnings on capital in a low interest rate environment, partially offset by improved margins  
on Australian home loans. 

DIRECTORS’ REPORT

 19

ANZ ANNUAL REPORT 2016DIRECTORS’ REPORT (continued)

Average interest earning assets (+$37.1 billion or +5%)
 } Average gross loans and advances (+$18.7 billion or +3%): excluding the impact of foreign currency translation, growth was +$13.7 billion 
or 2% driven by growth in Australia and New Zealand home loans. This was partially offset by a decline in Institutional lending due to the 
strategic repositioning of that business, as well as the Esanda Dealer Finance divestment.

 } Average collateral paid (+$4.1 billion or +49%): excluding the impact of foreign currency translation, the increase was $3.8 billion or 44%  

due to mark-to-market declines on positions with collateralised derivative counterparties.

 } Average trading and available-for-sale assets (+$9.7 billion or +11%): excluding the impact of foreign currency translation, growth was  

$8.5 billion or 9% driven by growth in the liquidity portfolio.

 } Average cash (+$2.6 billion or +6%): excluding the impact of foreign currency translation, growth was $0.9 billion or 2% driven  

by management of liquidity requirements.

Average deposits and other borrowings (+$26.7 billion or +5%)
 } Average deposits and other borrowings (+$26.7 billion or +5%): excluding the impact of foreign currency translation, growth was $16.7 billion 

or 3% driven by customer deposits growth across Australia and New Zealand businesses.

Other Operating Income

Net fee and commission income1
Net funds management and insurance income1
Markets other operating income2
Share of associates’ profit1
Net foreign exchange earnings1
Other1,3

Total cash other operating income

2016
$m

2,420
1,518
765
544
290
 (55)

5,482

2015
$m

2,527
1,504
1,062
625
123
80

5,921

Movt

-4%
1%
-28%
-13%
large
large

-7%

1  Excluding Markets.
2  Markets other operating income for September 2016 includes a charge of $237 million related to the derivative credit valuation adjustment methodology change.
3  Other income for September 2016 includes the $260 million impairment of our investment in Ambank, $29 million gain on cessation of equity accounting of Bank of Tianjin (BoT)  

and a $66 million gain on the Esanda Dealer Finance divestment.

Other operating income decreased $439 million (-7%). Excluding specified items (impairment of investment in Ambank, gain on cessation  
of equity accounting of BoT, gain on the Esanda Dealer Finance divestment and the derivative credit valuation adjustment) and the impact  
of foreign currency translation, other operating income decreased by 4%.
 } Net fee and commission income decreased by $107 million (-4%) due to a $105 million decrease in Institutional as a result of existing  

lower returning business as well as from a slowdown in natural resource related projects, a $19 million decrease in Asia Retail & Pacific due  
to lower demand for investment and insurance products in Asia, and a $17 million decrease in fees in Australia primarily as the result of the 
Esanda Dealer Finance divestment, these decreases were partially offset by a $16 million increase in New Zealand due to volume driven 
growth and a $24 million favourable impact from foreign currency translation.

 } Net funds management and insurance income increased by $14 million (+1%) due to a $7 million favourable impact from foreign currency 
translation, a $24 million increase from higher life insurance premiums, a $14 million increase in management fees mainly from higher 
KiwiSaver volumes, partially offset by a $23 million decrease from the non-reoccurrence of a GST recovery on Adviser service fees in 2015.

 } Markets other operating income decreased by $297 million (-28%) due to the $237 million charge from the derivative credit valuation 
adjustment methodology change and a $108 million decrease in Sales income driven by lower demand for hedging products, these  
decreases were partially offset by a $29 million favourable impact from foreign currency translation. 

 } Share of associates’ profit decreased by $81 million (-13%) due to a $76 million decrease due to cessation of equity accounting of BoT, a 

$36 million decrease in Ambank due to margin contraction, lower fee income and subdued Malaysian economic conditions and a $17 million 
decrease in P.T. Bank Pan Indonesia due to higher credit provisions, these decreases were partially offset by a $36 million increase in Shanghai 
Rural Commercial Bank from higher investment and fee income as well as a $6 million favourable impact from foreign currency translation.
 } Net foreign exchange earnings increased by $167 million due to lower losses in 2016 on realised USD and NZD revenue hedges ($157 million) 

compared with 2015.

 } Other income decreased by $135 million due to the $260 million impairment of our investment in Ambank which was partially offset by the 

$66 million gain on the Esanda Dealer Finance divestment, a $29 million increase from the gain on cessation of equity accounting for BoT, and 
a $26 million increase due to a cash dividend from BoT, as well as a $5 million favourable impact from foreign currency translation.

20

Operating Expenses

Personnel expenses
Premises expenses
Technology expenses
Restructuring expenses
Other expenses

Total cash operating expenses

Key performance metrics
Operating expenses to operating income
Full time equivalent staff (FTE)
Average full time equivalent staff (FTE)

2016
$m

5,541
928
2,150
278
1,525

10,422

2015
$m

5,479
922
1,462
31
1,484

9,378

Movt

1%
1%
47%
large
3%

11%

50.6%
46,554
 48,633 

45.7%
50,152
 50,953 

490 bps
-7%
-5%

Operating expenses increased 11% compared to 2015 due to a number of specified items (software capitalisation, restructuring and the  
Esanda Dealer Finance divestment). Excluding these, and the impact of foreign currency translation, operating expenses were slightly down.
 } Personnel expenses increased $62 million (+1%). Excluding an unfavourable foreign currency translation impact of $79 million and 

$213 million due to software capitalisation changes (personnel expenses that would have otherwise been capitalised) and a reduction  
of $19 million relating to the Esanda Dealer Finance divestment, personnel expenses decreased $211 million (-4%) due to a 7% decrease  
in FTE (-5% on average), primarily managed through restructuring activities across the Group and natural attrition, and lower incentive 
expenses, partially offset by annual salary inflation. 

 } Premises expenses increased $6 million (+1%). Excluding an unfavourable foreign currency translation impact of $9 million, premises 

expenses decreased by $3 million (0%) driven by lower repairs and maintenance costs, partially offset by annual inflationary rent increases.
 } Technology expenses increased $688 million (+47%). Excluding an unfavourable foreign currency translation impact of $7 million, $492 million 
due to software capitalisation changes (comprising $373 million of increased amortisation for software assets and $119 million of expenditure 
which would otherwise have been capitalised) and the Esanda Dealer Finance divestment, technology expenses increased $191 million (+13%) 
driven by higher depreciation and amortisation of digital enabling and other core infrastructure, as well as higher licensing and outsourced 
services costs.

 } Restructuring expenses increased $247 million. The Group is in the process of reshaping the workforce in response to its evolving strategy. 
This includes simplification of the Institutional and Wealth businesses, restructure of Asia Retail & Pacific, and simplification and digitisation 
in Australia, New Zealand and TSO and Group Centre.

 } Other expenses increased $41 million (+3%). Excluding an unfavourable foreign currency translation impact of $16 million, $38 million due 
to software capitalisation changes (other expenses that would otherwise have been capitalised) and the Esanda Dealer Finance divestment 
$5 million, other expenses decreased $8 million (-1%) driven by lower discretionary expenses offsetting higher professional fees and  
non-lending losses. 

Credit Impairment Charge

Individual credit impairment charge 
Collective credit impairment charge

Total credit impairment charge to income statement 

2016
$m

1,939
17

1,956

2015
$m

1,110
 95 

1,205

Movt

75%
-82%

62%

Total credit impairment charges increased $751 million (+62%) due to an $829 million (+75%) increase in individual credit impairment 
charges, partially offset by a $78 million (-82%) decrease in collective credit impairment charges. There was minimal impact from foreign 
currency translation.

The individual credit impairment charge increased $829 million (+75%), driven by increases in new and existing provisions of $689 million (+39%), 
combined with a $140 million (-21%) reduction in recoveries and write-backs. The main driver of the increase in new and existing provisions 
was in the Institutional division, from a small number of Australian and multi-national resource related exposures, continued commodity and 
manufacturing sector weaknesses and the settlement of the Oswal legal dispute. In the Australia division, the increase in provisions was due  
to growth in Small Business Banking, higher delinquencies in the retail and commercial portfolios in Queensland and Western Australia, and 
higher write-backs in Corporate Banking in 2015 that were not repeated in 2016. In the New Zealand division, the increase was driven by  
new provisions in the Agri and Commercial portfolios and lower levels of write backs.

The decrease in collective credit impairment charges, $78 million (-82%), was driven by portfolio contraction in Institutional, lower portfolio 
growth in Australia and customer migration from collective to individual provisioning in Institutional, partially offset by the release of an economic  
cycle overlay in 2015 not repeated in 2016.

DIRECTORS’ REPORT

 21

ANZ ANNUAL REPORT 2016DIRECTORS’ REPORT (continued)

FINANCIAL POSITION OF THE GROUP 

Summary Balance Sheet

Assets
Cash/Settlement balances owed to ANZ/Collateral paid
Trading and available-for-sale assets
Derivative financial instruments
Net loans and advances
Investments backing policy liabilities
Other

Total Assets

Liabilities
Settlement balances owed by ANZ/Collateral received
Deposits and other borrowings 
Derivative financial instruments 
Debt issuances
Policy liabilities/external unit holder liabilities 
Other

Total Liabilities

Total Equity

2016
$b

2015
$b

83.3
110.3
87.5
575.9
35.7
22.2

914.9

17.0
588.2
88.7
91.1
39.5
32.5

857.0

57.9

82.5
92.7
85.6
570.2
34.8
24.1

889.9

19.1
570.8
81.3
93.7
38.7
28.9

832.5

57.4

Movt

1%
19%
2%
1%
3%
-8%

3%

-11%
3%
9%
-3%
2%
12%

3%

1%

Total assets increased by $25.0 billion and liabilities by $24.5 billion during 2016 increasing equity by $0.5 billion:
 } Trading and available-for-sale assets increased $17.6 billion (+19%). Adjusting for a $1.5 billion decrease due to foreign currency translation, 

the $19.1 billion increase was driven by increased liquidity portfolio holdings due to balance sheet growth, and the reclassification of the BoT 
investment as an available-for-sale asset upon cessation of equity accounting.

 } Derivative financial assets increased $1.9 billion (+2%) and derivative financial liabilities increased $7.4 billion (+9%) respectively as foreign 

exchange rate and interest rate movements resulted in higher derivative fair values. The net derivatives liability position is mainly attributable 
to the fair value losses in derivatives economically hedging our foreign currency borrowings. 

 } Net loans and advances increased $5.7 billion (+1%). Adjusting for a $0.5 billion decrease due to foreign currency translation, the $6.2 billion 
increase is primarily driven by $12.0 billion increase in the Australia division from growth in Home Loans and Business Lending, $6.1 billion 
increase in the New Zealand division reflecting growth across both the housing and non-housing portfolios, partially offset by a $11.8 billion 
decrease in the Institutional division as a result of the strategic repositioning of that business to improve capital efficiency and returns. 

 } Deposits and other borrowings increased $17.4 billion (+3%). Adjusting for a $5.9 billion decrease due to foreign currency translation, the 

$23.3 billion increase is primarily driven by $10.7 billion growth in Institutional deposits from banks and certificates of deposits, $10.3 billion 
increase in the Australia division due to growth in term deposits and home loans offset balances and $5.1 billion increase in the New Zealand 
division primarily driven by customer deposits.

 } Total equity increased $0.5 billion (+1%) primarily due to $5.7 billion profits generated over the year, partially offset by the payment  

(net of dividend reinvestment) of the 2015 final and 2016 interim dividends of $5.0 billion.

Credit Provisioning

Gross impaired assets ($m)
Credit risk weighted assets ($b)
Total provision for credit impairment ($m)
Individual provision as % of gross impaired assets
Collective provision as % of credit risk weighted assets

2016

3,173
352.0
4,183
41.2%
0.82%

2015

2,719
349.8
4,017
39.0%
0.85%

Movt

17%
1%
4%
220 bps
-3 bps

Gross impaired assets increased $454 million (+17%) primarily driven by Institutional ($443 million) impairments on a small number of Australian 
and multi-national resource and manufacturing related exposures, along with the Oswal legal dispute. The Group’s individual provision coverage 
ratio on impaired assets was 41.2% at 30 September 2016 (39.0% at 30 September 2015).

The ratio of collective provision to credit risk weighted assets of 0.82% as at 30 September 2016 (0.85% at 30 September 2015) continues  
to provide an appropriate level of credit provision coverage.

22

 
 
Liquidity and Funding

Total liquid assets ($b)
Liquidity Coverage Ratio (LCR)2

2016

176.8
126%

20151

157.5
122%

Movt

12%
400 bps

1  Calculation based on 9-month average for 2015 given LCR implementation on 1 January 2015. All currency Group LCR. 
2  Full year average, calculated as prescribed per APRA Prudential Regulatory Standard (APS 210 Liquidity) and consistent with APS 330 requirements. 

The Group holds a portfolio of high quality unencumbered liquid assets in order to protect the Group’s liquidity position in the event of severely 
stressed environment, as well as to meet regulatory requirements. High quality liquid assets comprise three categories, consistent with the 
definitions prescribed by Basel 3 LCR:
 } Highest-quality liquid assets (HQLA1): Cash, highest credit quality government, central bank or public sector securities eligible for  

repurchase with central banks to provide same-day liquidity.

 } High-quality liquid assets (HQLA2): High credit quality government, central bank or public sector securities, high quality corporate  

debt securities and high quality covered bonds eligible for repurchase with central banks to provide same-day liquidity.

 } Alternative liquid assets (ALA): Assets qualifying as collateral for the Committed Liquidity Facility and eligible securities listed by the Reserve 

Bank of New Zealand (RBNZ). 

The Group monitors and manages the composition of liquid assets to ensure diversification by asset class, counterparty, currency and tenor. 
Minimum levels of liquid assets are set annually based on a range of ANZ specific and general market liquidity stress scenarios such that 
potential cash flow obligations can be met over the short to medium term, and holdings are appropriate to existing and future business 
activities, regulatory requirements and in line with the approved risk appetite.

During the year customer funding increased by $5.2 billion (+1%) and wholesale funding increased $17.9 billion (+7%). Customer funding 
represents 59.4% of total funding (2015: 60.6%). $32.1 billion of term wholesale debt (excluding Additional Tier 1 Capital) with a remaining  
term greater than one year as at 30 September 2016 was issued during the year ended 30 September 2016 (2015: $18.8 billion). The weighted 
average tenor of new term debt was 5.5 years (2015: 4.9 years). In addition, $2.9 billion of Additional Tier 1 Capital issuance took place during  
the financial year.

Capital Management

Common Equity Tier 1
   – APRA Basel 3
   – Internationally Comparable Basel 3

Risk weighted assets ($b) (APRA Basel 3)

2016

2015

Movt

9.6%
14.5%

 408.6

9.6%
13.2%

 401.9 

–
130 bps

2%

APRA, under the authority of the Banking Act 1959, sets minimum regulatory capital requirements for banks including what is acceptable  
as capital and provide methods of measuring the risks incurred by the Bank.

The Group’s Common Equity Tier 1 ratio remained stable at 9.6% based upon the APRA Basel 3 standards, exceeding APRA’s minimum 
requirements, with cash earnings and capital initiatives, outweighing dividends, incremental risk weighted assets and deductions.

Pillar 3 information 
ANZ provides information required by APS 330: Public Disclosure in the Regulatory Disclosures section of its website:  
shareholder.anz.com/pages/regulatory-disclosure. 
This information includes disclosures specified in the following sections of the Standard:
Attachment A: Capital disclosure template
Attachment B: Main features of capital instruments
Attachment E: Leverage ratio disclosure requirements
Attachment F: Liquidity Coverage Ratio disclosure template

RESULTS OF MAJOR SEGMENTS OF THE GROUP 

During 2016, the Group announced changes to the organisation's structure to better meet the needs of our retail, commercial and institutional 
customers. As a result of these organisational changes there are now six reported divisions: Australia, New Zealand, Institutional, Asia Retail  
& Pacific, Wealth Australia and Technology, Services and Operations (TSO) and Group Centre. 

These divisions were created by removing the Asia Retail & Pacific business from the former International and Institutional Banking (IIB)  
division, and repositioning minority investments in Asia from IIB to the Group Centre with the residual IIB business re-named Institutional.  
The New Zealand funds management and insurance businesses were repositioned to the New Zealand division, and the Private Bank business 
was reorganised along geographic lines under the Australia, New Zealand and Asia Retail & Pacific divisions with the residual Global Wealth 
business re-named Wealth Australia. Comparative information has been restated. 

Other than those described above, there have been no significant structural changes. However, certain prior period comparatives have been 
restated to align with current period presentation as a result of changes to customer segmentation and the continued realignment of support 
functions. The TSO organisational changes announced in September 2016 did not take effect until 1 October 2016. 

DIRECTORS’ REPORT

 23

ANZ ANNUAL REPORT 2016DIRECTORS’ REPORT (continued)

Australia
The Australia division comprises the Retail and the Corporate & Commercial Banking (C&CB) business units. Retail provides products and 
services to consumer and private banking customers in Australia via the branch network, mortgage specialists, the contact centre and a variety 
of self-service channels (internet banking, phone banking, ATMs, website and digital banking). C&CB provides a full range of banking services 
including traditional relationship banking and sophisticated financial solutions, including asset financing through dedicated managers focusing 
on privately owned small, medium and large enterprises as well as the agricultural business segment.

In Australia our strategic priorities are to: 
 } Create a simpler bank by removing product and management complexity and exiting non-core businesses. 
 } Focus efforts on attractive areas such as home buying and small business. 
 } Build a superior everyday experience for customers and our people through digital solutions.

There has been good progress in these areas in 2016 with: 
 } Excluding specified items1, the cost to income ratio fell 2% to 34.6% due to productivity improvements in operations and optimisation of the 

branch network and head office. 

 } The divestment of the Esanda Dealer Finance portfolio to exit a non-core business. 
 } Continued investment in attractive growth areas such as ANZ Business Ready for Start Ups, streamlining Home Loan origination, and 

extending capability in NSW. 

 } ANZ becoming the first bank in Australia to launch Apple Pay™ and Android Pay™; new desktop tools and platforms were also implemented  

to better support bankers.

Income statement

Net interest income
Other operating income

Operating income
Operating expenses

Profit before credit impairment and income tax
Credit impairment charge

Profit before income tax
Income tax expense and non-controlling interests

Cash profit

Key performance metrics

Number of employees (FTE)
Net interest margin
Operating expenses to operating income
Net loans and advances ($b)
Customer deposits ($b)

2016
$m

8,200
1,208

9,408
 (3,389)

6,019
 (920)

5,099
 (1,526)

3,573

8,864
2.55%
36.0%
327.1
 187.6

2015
$m

7,698
1,214

8,912
 (3,193)

5,719
 (852)

4,867
 (1,454)

3,413

9,161
2.55%
35.8%
315.1
 177.3 

Movt

7%
0%

6%
6%

5%
8%

5%
5%

5%

-3%
–
20 bps
4%
6%

Cash profit increased 5%. Excluding specified items1, cash profit increased 10% driven by a 9% increase in operating income, partially offset  
by a 3% increase in operating expenses and a 24% increase in credit impairment charges. 

Key factors affecting the result were:
 } Net interest income increased $502 million (+7%). Excluding specified items1, net interest income increased 10%, driven by growth in Home 

Loans, Business lending and Retail deposits. Net interest margin was stable. 

 } Other operating income decreased $6 million (0%). Excluding specified items1, other operating income increased 3% primarily due to fee 

income growth in Small Business Banking, Home Loans and Deposits and Payments.

 } Operating expenses increased $196 million (+6%). Excluding specified items1, operating expenses increased 3% driven by investments  

supporting our growth strategy (particularly in priority areas of Home Loans, Small Business and Digital) and wage inflation, partially offset  
by productivity initiatives that resulted in a 3% decrease in FTE during the year.

 } Credit impairment charges increased $68 million (+8%). Excluding specified items1, credit impairment charges increased by 24%. Individual 
impairment charges increased $233 million (+36%) predominantly due to growth in Small Business Banking, higher delinquencies in the  
retail and commercial portfolios in Queensland and Western Australia and higher write-backs in Corporate Banking in 2015 (not repeated in 2016). 
The decrease in collective impairment charge of $59 million (-72%) reflects lower growth in Home Loans, Consumer Cards and Commercial  
in comparison to 2015. The 2015 collective provision charge also included methodology changes.

1  Specified items relevant to Australia division are the Esanda Dealer Finance divestment, software capitalisation changes and restructuring. 

24

Institutional
The Institutional division services global institutional and business customers located in Australia, New Zealand, Asia, Europe, America,  
Papua New Guinea and the Middle East across three product sets: Transaction Banking, Loans & Specialised Finance and Markets.

In Institutional our strategic priorities are to: 
 } Create a simpler bank by delayering and aligning in-country services and product capabilities with each markets unique characteristics,  

as well as focusing on priority customers and high returning products. 

 } Focus efforts on attractive areas, in particular customers which are linked to regional flows and winning positions in home markets. 
 } Build a superior everyday experience for customers and our people through digital solutions and the harmonisation of technology platforms.

Over the course of 2016, the Institutional division has:
 } Achieved a 14% reduction in FTE, including a 16% reduction in senior management, as a result of organisational simplification. 
 } Exited $28 billion of Credit Risk Weighted Assets which included a number of economically unprofitable clients. 
 } Invested to align technology platforms and provide digital solutions to enhance connectivity with client systems and their customers 

and suppliers.

Income statement

Net interest income
Other operating income

Operating income
Operating expenses

Profit before credit impairment and income tax
Credit impairment charge

Profit before income tax
Income tax expense and non-controlling interests

Cash profit

Key performance metrics

Number of employees (FTE)
Net interest margin 
Operating expenses to operating income 
Net loans and advances ($b)
Customer deposits ($b)

2016
$m

3,452
1,723

5,175
 (2,935)

2,240
 (741)

1,499
 (442)

1,057

3,640
1.13%
56.7%
125.9
171.1

2015
$m

3,585
2,177

5,762
 (2,806)

2,956
 (198)

2,758
 (791)

1,967

4,218
1.20%
48.7%
142.2
183.0

Movt

-4%
-21%

-10%
5%

-24%
large

-46%
-44%

-46%

-14%
-7 bps
800 bps
-11%
-7%

Cash profit decreased 46%. Excluding specified items1, cash profit decreased by 34% driven by a 10% decrease in other operating income, 4% 
decrease in net interest income and higher credit impairment charges.

Key factors affecting the result were:
 } Net interest income decreased $133 million (-4%) driven by decreases in Markets, Loans and Transaction Banking. Markets net interest income 
fell due to reduced gold financing and lower Balance Sheet earnings in Asia. The Loans reduction was due to a continued focus on improving 
capital efficiency and the exit of lower returning business. Net interest margin decreased 7 bps driven by growth in lower margin liquidity 
portfolios in Markets. Excluding Markets, net interest margin increased 13 bps reflecting the impact of exiting lower returning assets and  
an improved funding mix.

 } Other operating income decreased $454 million (-21%). Excluding specified items1, other operating income decreased 10%. Loans and 
Transaction Banking decreased due to the exit of low returning business as well as a slowdown in natural resource related projects.  
The reduction in Markets was primarily driven by reduced Sales income, due to lower demand for interest rate products and gold financing 
from Asian customers.

 } Operating expenses increased $129 million (+5%). Excluding specified items1, operating expenses increased 1% reflecting the part year benefit 

of the 14% FTE reduction arising from productivity and organisational changes.

 } Credit impairment charges increased $543 million driven by higher individual impairment charges in Loans and Transaction Banking,  

reflecting a return to historical averages and the settlement of the Oswal legal dispute. 

1  Specified items relevant to Institutional are the derivative credit valuation adjustment methodology change, software capitalisation changes and restructuring.

DIRECTORS’ REPORT

 25

ANZ ANNUAL REPORT 2016DIRECTORS’ REPORT (continued)

New Zealand
The New Zealand division comprises the Retail and the Commercial business units. Retail provides a full range of banking and wealth 
management services to consumer, private banking and small business banking customers. We deliver our services via our internet and  
app-based digital solutions and a network of branches, mortgage specialists, relationship managers and contact centres. Commercial provides  
a full range of banking services including traditional relationship banking and sophisticated financial solutions (including asset financing) 
through dedicated managers focusing on privately owned medium to large enterprises and the agricultural business segment.

In New Zealand our strategic priorities are to: 
 } Focus efforts on attractive areas such as home buying, small business and retirement, protection and savings, and continue to improve 

customer satisfaction and brand consideration. 

 }  Build a superior everyday experience for customers and our people through digital solutions and by attracting and retaining the best staff.

2016 has seen significant progress in these areas:
 } Strong customer growth (+17% higher than 2015) and an improvement in customer advocacy (+9 percentage points on Net Promoter Score). 
 } In Digital, ANZ was the first bank to launch Apple Pay™ and an Android operating system payment solution. 
 } Improvements were made to payment processing, with files processed every 30 minutes allowing customers to pay and receive money faster. 
 } Employees are increasingly engaged with the divisional engagement score increasing to 83%.

Income statement

Net interest income
Other operating income

Operating income
Operating expenses

Profit before credit impairment and income tax
Credit impairment (charge)/release

Profit before income tax
Income tax expense and non-controlling interests

Cash profit

Key performance metrics

Number of employees (FTE)
Net interest margin 
Operating expenses to operating income
Net loans and advances ($b)
Customer deposits ($b)

2016
$m

2,451
639

3,090
 (1,225)

1,865
 (120)

1,745
 (478)

1,267

5,240
2.38%
39.6%
107.9
72.8

2015
$m

2,381
604

2,985
 (1,197)

1,788
 (55)

1,733
 (479)

1,254

5,359
2.50%
40.1%
97.0
64.9

Movt

3%
6%

4%
2%

4%
large

1%
0%

1%

-2%
-12 bps
-50 bps
11%
12%

Cash profit increased 1%. Excluding specified items1, cash profit increased 3% primarily driven by lending volume growth and disciplined cost 
management, partially offset by higher credit impairment charges.

Key factors affecting the result were:
 } Net interest income increased by $70 million (+3%) driven by 9% growth in average gross loans and advances, with growth across both the 

housing and non-housing portfolios. This was partially offset by a decrease in net interest margin of 12 bps, driven by competition for lending 
assets, unfavourable lending mix with customers continuing to favour lower margin fixed rate products, and the impact of capital notes issued 
in March 2015 and June 2016.

 } Other operating income increased by $35 million (+6%) driven by the gain on sale of a fixed asset, volume driven growth in fee income,  

rebates and dividends received, and growth in KiwiSaver funds under management, partially offset by loss on sale of the medical insurance 
business (nil impact after tax).

 } Operating expenses increased by $28 million (+2%). Excluding specified items1, operating expenses decreased 2% with disciplined cost 

management and productivity gains more than offsetting inflationary impacts.

 } Credit impairment charges increased by $65 million. The individual impairment charges increased $50 million driven by higher new  

provisions in the Agri and Commercial portfolios and lower write-backs. The collective impairment charges increased $15 million driven  
by a deteriorating Agri risk profile.

1  Specified items relevant to New Zealand division are software capitalisation changes and restructuring.

26

Wealth Australia 
The Wealth Australia division comprises the Insurance and Funds Management business units, which provide insurance, investment  
and superannuation solutions intended to make it easier for customers to connect with, protect and grow their wealth.

For Wealth Australia the strategic priorities are to: 
 } Create a simpler bank by transitioning super and investment platforms to industry leading solutions 
 } Focus efforts on attractive areas by providing seamless integration of products (insurance, super, investments) into our bank customers’ 

journeys

 } Build a superior everyday experience for customers by providing advisors with high quality platforms to facilitate financial planning and 

deliver better customer experience.

During 2016 Wealth Australia showed good progress and:
 } Entered into an outsourcing agreement for WRAP platform administration services that enabled the launch of Grow Wrap to the market. 
 } Expanded Grow by ANZ™ app capability enabling customers to bring Wealth and banking together; this has included the ability for customers 

to view, manage and buy all insurance through one application. 

 } Launched Grow for Advice, a digital solution to assist Financial Planners. 
 } Ranked No. 1 out of the big 4 banks for individual life risk sales productivity1 in Financial Planning.

Income statement

Net funds management and insurance income
Other operating income including net interest income
Operating expenses

Profit before income tax
Income tax expense and non-controlling interests

Cash profit

Consisting of:
   – Insurance
   – Funds Management
   – Corporate and Other

Total Wealth Australia

Key performance metrics

Number of employees (FTE)
Operating expenses to operating income 
Funds under management ($m)
In-force premiums ($m)
   Life insurance
   General Insurance3
Retail insurance lapse rates 
Embedded value (post-transfers)

2016
$m

1,156
98
 (796)

458
 (131)

327

255
89
(17)

327

1,379
63.5%
48,251

1,603
226
14.0%
4,536

2015
$m

1,178
95
 (751)

522
 (94)

428

243
130
55

428

1,532
59.0%
46,801

1,516
510
13.3%
4,012

Movt

-2%
3%
6%

-12%
39%

-24%

5%
-32%
large

-24%

-10%
450 bps
3%

6%
-56%
70 bps
13%

Cash profit decreased 24%. Excluding the specified items2 and the $56 million one-off tax consolidation benefit in September 2015, cash profit 
decreased 7%. Overall, the embedded value increased by 13% post-transfers.

Key factors affecting the result were: 
 } Net funds management and insurance income decreased by $22 million (-2%) driven by the business's strategy to rationalise legacy platforms 
(impacting margins) as well as adverse claims experience, these factors were partly offset by favourable retail and group lapse experience. 
 } Operating expenses increased by $45 million (+6%). Excluding specified items2, operating expenses increased by 2%, due to wage inflation  

and higher spend on regulatory, compliance and remediation projects, partially offset by productivity initiatives that resulted in a 10% 
decrease in FTE during the year.

1  Source: NMG, Q2, 2016 Bank Channel Risk Distribution Monitor - OnePath.
2  Specified items relevant to Wealth Australia are software capitalisation changes and restructuring.
3  General insurance in-force premiums reflect the impact of ceasing the underwriting of new home, content, travel and motor insurance in September 2015. 

DIRECTORS’ REPORT

 27

ANZ ANNUAL REPORT 2016DIRECTORS’ REPORT (continued)

Asia Retail & Pacific
The Asia Retail & Pacific division comprises the Asia Retail and the Pacific business units, connecting customers to specialists for their banking 
needs. Asia Retail provides general banking and wealth management services to affluent and emerging affluent retail customers across nine 
Asian countries via relationship managers, branches, contact centres and a variety of self service digital channels (internet and mobile banking, 
phone and ATMs). Core products offered include deposits, credit cards, loans, investments and insurance. Pacific provides products and services 
to retail customers, small to medium-sized enterprises, institutional customers and Governments located in the Pacific Islands. Products and 
services include retail products provided to consumers, traditional relationship banking and sophisticated financial solutions provided to 
business customers through dedicated managers. 

On 31 October 2016 the Group announced it had entered into an agreement to sell its Retail and Wealth businesses in Singapore, China, 
Hong Kong, Taiwan, and Indonesia to DBS Bank Limited, helping to create a simpler, better capitalised and better balanced bank. 

Income statement

Net interest income
Other operating income

Operating income
Operating expenses

Profit before credit impairment and income tax
Credit impairment (charge)/release

Profit before income tax
Income tax expense and non-controlling interests

Cash profit

Key performance metrics

Number of employees (FTE)
Net interest margin 
Operating expenses to operating income
Net loans and advances ($b)
Customer deposits ($b)

2016
$m

698
477

1,175
 (813)

362
 (174)

188
 (36)

152

2,925
3.09%
69.2%
13.4
22.8

2015
$m

643
480

1,123
 (834)

289
 (98)

191
 (52)

139

3,518
2.97%
74.3%
14.6
24.4

Movt

9%
-1%

5%
-3%

25%
78%

-2%
-31%

9%

-17%
12 bps
-510 bps
-8%
-6%

Cash profit increased 9%. Excluding specified items1, cash profit increased 13%. 

Key factors affecting the result were:
 } Net interest income increased $55 million (+9%) driven by 7% growth in average gross loans and advances due to increases in non-housing 

portfolios. Net interest margin increased 12 bps driven by changes in product mix.

 } Other operating income decreased $3 million (-1%) driven by lower investment and insurance income in Asia Retail.
 } Operating expenses decreased $21 million (-3%). Excluding specified items1, operating expenses decreased 3% due to disciplined cost 

management and benefits from restructuring that resulted in a 17% decrease in FTE over the year.

 } Credit impairment charges increased $76 million (+78%) due to increased Asia Retail individual impairment charges and a provision release  

of $53 million in 2015 which was not repeated.

1  Specified items relevant to Asia Retail & Pacific are software capitalisation changes and restructuring.

28

Technology, Services & Operations and Group Centre
TSO and Group Centre provide support to the operating divisions, including technology, operations, shared services, property, risk 
management, financial management, strategy, marketing, human resources and corporate affairs. The Group Centre includes Group Treasury, 
Shareholder Functions and minority investments in Asia. The TSO organisational changes announced in September 2016 will take effect from  
1 October 2016.

In TSO and Group Centre our strategic priorities are to:

 } Create a simpler bank by creating enterprise wide transformation across payment, lending, digital and contact centre initiatives.
 } Build a superior everyday experience for customers and our people through digital solutions, industrialised operations and robust systems.

During 2016, TSO and Group Centre delivered:
 } A number of enterprise wide digital transformation initiatives were deployed including the new digital platform (NCP), the new ANZ website, 

improvements to GROW and the launch of Apple Pay™ and Android Pay™. 

 } The robustness of systems continues to improve with less major incidents (down year on year by 24%). 

Income statement

Operating income
Operating expenses

Profit/(Loss) before credit impairment and income tax
Credit impairment (charge)/release

Profit/(Loss) before income tax
Income tax expense and non-controlling interests

Cash profit/(loss)

Key performance metrics

Number of employees (FTE)

2016
$m

475
 (1,264)

 (789)
 (1)

 (790)
303

 (487)

2015
$m

482
 (597)

 (115)
 (2)

 (117)
132

 15 

Movt

-1%
large

large
-50%

large
large

large

 24,506 

 26,364 

-7%

Key factors affecting the result were:
 } Operating Income decreased $7 million (-1%) due to the impairment of the investment in AmBank of $260 million, and lower equity 

accounted earnings from minority investments in Asia, driven primarily by the cessation of equity accounting for BoT. This was partially offset 
by lower realised revenue hedge losses and a $66 million gain from the Esanda Dealer Finance divestment. 

 } Operating expenses increased by $667 million. Excluding specified items1, operating expenses decreased $4 million (-1%) due to productivity 

initiatives that resulted in a 7% decrease in FTE during the year, partially offset by an increase in professional fees, depreciation and 
amortisation as well as licences and outsourced services costs.

 } The decrease in FTE is primarily due to productivity initiatives in TSO and Finance, partially offset by the build out of the Compliance function.

1  Specified items relevant to TSO and Group Centre are software capitalisation changes, Asian minority investment impairment, restructuring and Esanda Dealer Finance divestment.

 29

ANZ ANNUAL REPORT 2016DIRECTORS’ REPORT (continued)

Risks
The success of the Group’s strategy is underpinned by sound 
management of its risks. As the Group progresses on its strategic  
path of becoming the best connected and most respected bank 
across the region, the risks faced by the Group will evolve in line 
with the strategic direction. The success of the Group’s strategy is 
dependent on its ability to manage the broad range of interrelated 
risks it is exposed to across our geographic footprint.

Risk Appetite
ANZ’s risk appetite is set by the Board and integrated within 
ANZ’s strategic objectives. The risk appetite framework underpins 
fundamental principles of strong capitalisation, robust balance sheet 
and sound earnings, which protects ANZ’s franchise and supports 
the development of an enterprise-wide risk culture. The framework 
provides an enforceable risk statement on the amount of risk ANZ  
is willing to accept and it supports strategic and core business 
activities and customer relationships ensuring that:
 } only permitted activities are engaged in;
 } the scale of permitted activities, and subsequent risk profile, does 
not lead to potential losses or earnings volatility that exceeds ANZ 
approved risk appetite;

 } risk is expressed quantitatively via limits and tolerances;
 } management focus is brought to bear on key and emerging risk 

issues and mitigating actions; and

 } risk is linked to the business by informing, guiding and 

empowering the business in executing strategy.

ANZ’s risk management is viewed as a core competency and to 
ensure that risks are identified, assessed and managed in an accurate 
and timely manner, ANZ has:
 } An independent risk management function, with both central  
and enterprise-wide functions (which typically cover activities 
such as risk measurement, reporting and portfolio management), 
together with embedded risk managers within the businesses.
 } Developed frameworks to provide structured and disciplined 
processes for managing key risks. These frameworks include 
articulation of the appetite for these risks, portfolio direction, 
policies, structures, limits and discretions.

Material Risks
All the Group’s activities involve, to varying degrees, the analysis, 
evaluation, acceptance and management of risks or combinations 
of risks. The material risks facing the Group and its approach to 
management of those risks are described below:

Capital Adequacy Risk – is the risk of loss arising from ANZ failing  
to maintain the level of capital required by prudential regulators  
and other key stakeholders (shareholders, debt investors, depositors, 
rating agencies etc.) to support ANZ’s consolidated operations and 
risk appetite. Losses include those arising from diminished reputation, 
a reduction in investor/counterparty confidence, regulatory  
non-compliance (such as fines and banking license restrictions) and  
an inability for ANZ to continue to do business. ANZ pursues an active 
approach to capital management, which is designed to protect  
the interests of depositors, creditors and shareholders. 

Credit Risk – is the risk of financial loss resulting from a counterparty 
failing to fulfil its obligations, or from a decrease in credit quality of 
a counterparty resulting in a loss in value. ANZ has a comprehensive 
framework to manage credit risk. The framework is top down, being 
defined by credit principles and policies. The effectiveness of the 
credit risk management framework is assessed through various 
compliance and monitoring processes. These, together with portfolio 
selection, define and guide the credit process, organisation and staff.

ANZ's customers could also be impacted by climate change  
and changes to laws or regulations, or other policies adopted by 
governments or regulatory authorities, including carbon pricing and 
climate change adaptation or mitigation policies. We factor these 
risks into our customer evaluations and due diligence processes.  
ANZ has strengthened its due diligence processes governing lending 
to the coal mining, transportation and power generation sectors.  
We expect our customers in these sectors to have strategies in place 
to reduce the emissions intensity, and increase the energy efficiency 
of their operations over time. We also regularly conduct portfolio 
reviews to identify potential financial stress in sectors that may  
be impacted by declining demand or reduced commodity prices.

Market Risk – Market Risk stems from ANZ’s trading and balance 
sheet activities and is the risk to ANZ’s earnings arising from changes 
in interest rates, foreign exchange rates, credit spreads, volatility, and 
correlations or from fluctuations in bond, commodity or equity prices.

ANZ has a detailed market risk management and control framework, 
to support its trading and balance sheet activities, which incorporates 
an independent risk measurement approach to quantify the 
magnitude of market risk within the trading and balance sheet 
portfolios. This approach, along with related analysis, identifies 
the range of possible outcomes that can be expected over a given 
period of time, and establishes the likelihood of those outcomes and 
allocates an appropriate amount of capital to support these activities.

Liquidity and Funding Risk – is the risk that the Group is unable  
to meet its payment obligations as they fall due, including repaying 
depositors or maturing wholesale debt, or that the Group has 
insufficient capacity to fund increases in assets. The Global financial 
crisis highlighted the importance of differentiating between stressed 
and normal market conditions in a name-specific crisis and the 
different behaviour that offshore and domestic wholesale funding 
markets can exhibit during market stress events. ANZ’s short term 
liquidity risk appetite is defined by the ability to meet a range of 
regulatory and internal liquidity metrics mandated by the Board.  
The metrics cover a range of scenarios of varying duration and level  
of severity which ANZ uses to manage this risk. 

Operational Risk – is the risk of loss resulting from inadequate or 
failed internal processes, people and systems, or from external events. 
This definition includes legal risk and the risk of reputation loss, or 
damage arising from inadequate or failed internal processes, people 
and systems but excludes strategic risk. The objective of operational 
risk management is to ensure that risks are identified, assessed, 
measured, evaluated, treated, monitored and reported in a structured 
environment with appropriate governance oversight. ANZ does  
not expect to eliminate all operational risks, but to ensure that the 
residual risk exposure is managed as low as reasonably practical 
based on a sound risk/reward analysis in the context  
of an international financial institution.

30

Reinsurance Risk – Reinsurance is an agreement in which one  
insurer (‘the reinsurer’) indemnifies another insurer for all or part  
of the risk of a policy originally issued and assumed by that other 
insurer. Reinsurance is a risk transfer tool between the insurer and 
reinsurer. The main risk that arises with reinsurance is counterparty 
credit risk. This is the risk that a reinsurer fails to meet their contractual 
obligations, that is, to pay reinsurance claims when due. This risk  
is measured by assigning a counterparty credit rating or probability  
of default. Reinsurance counterparty credit risk is mitigated  
by restricting counterparty exposures on the basis of financial 
strength and concentration.

Strategic Risk – Strategic Risks are risks that affect or are created  
by an organisation’s business strategy and strategic objectives. Where 
the strategy leads to an increase in other Key Material Risks (such  
as Credit Risk, Market Risk, Operational Risk), the risk management 
strategies associated with these risks form the primary controls. 
Management Board members will identify and assess potential 
strategic risks in the course of making decisions about the future  
of ANZ. This will include analysis of potential merger and acquisition 
activity, exit strategies and the nature of resourcing. In assessing 
strategic risks, Management Board will consider impacts such as 
pricing and products, the systems and processes needed to deliver  
on the proposed strategy, and capital implications. In monitoring  
the potential for strategic risk to materialise, ANZ must maintain  
a deep understanding of the key markets and jurisdictions in which 
we operate. This includes analysis of the economy and outlook, 
globally and locally; the actions of competitors; and being agile  
in our response to new and emerging technology.

A listing of the principal risks and uncertainties facing the Group  
is set out on pages 179 to 187.

Further information on ANZ’s sustainability risks and how they are 
managed is available in the 2016 Corporate Sustainability Review,  
to be published on anz.com in December 2016.

Compliance Risk – is the probability and impact of an event that 
results in a failure to act in accordance with laws, regulations, industry 
standards and codes, internal policies and procedures and principles 
of good governance that apply to ANZ’s businesses. ANZ’s Compliance 
Framework is aligned to key industry and global standards and 
benchmarks. It utilises the concept of a ‘risk-based’ approach to 
compliance management, enabling the Compliance function to 
support divisions and businesses in taking a standardised approach 
to compliance management tasks. This allows ANZ to be globally 
consistent in proactively identifying, assessing, managing, reporting 
and escalating compliance-related risk exposures while respecting 
the specific obligations of each jurisdiction in which we operate.

Reputation Risk – is the risk of loss caused by adverse perceptions  
of ANZ held by the public, shareholders, investors, regulators,  
or rating agencies that directly or indirectly impact earnings, capital 
adequacy or value. Reputation Risk can arise as a result of poor 
control processes or unexpected risks crystallising (such as credit,  
market or operational risk). Conduct risk associated with ANZ’s 
employees and/or contractors, in addition to the social and/or 
environmental impacts of our lending decisions may also lead  
to reputation risk. ANZ manages reputation risk through a robust 
governance process and controls. The ANZ Reputation Risk 
Committee, which derives its authority by delegated discretion from 
the ANZ CEO, is the key decision making authority with the power  
to approve or decline ANZ products, transactions and activities that  
do or may give rise to Reputation Risk; and approve principles, 
policies, processes and guidelines for the management of 
reputation risks.

Insurance Risk – is the risk of unexpected losses resulting from  
worse than expected claims experience (variation in timing and 
amount of insurance claims due to incidence or non-incidence  
of death, sickness, disability or general insurance claims) and includes 
inadequate or inappropriate underwriting, claims management, 
reserving, insurance concentrations, reinsurance management, 
product design and pricing which will expose an insurer to financial 
loss and the consequent inability to meet its liabilities. In the life 
insurance business, insurance risk arises primarily through mortality 
(death) and morbidity (illness and injury) and longevity risks. 
Insurance risk is managed primarily by: product design to price all 
applicable risks into contracts; reinsurance to reduce liability for large 
individual risks; underwriting to price/reserve for the level of risk 
associated with an individual contract; claims management to admit 
and pay genuine claims appropriately; insurance experience reviews 
to update assumptions and portfolio management to maintain  
a diversity of individual risks.

DIRECTORS’ REPORT

 31

ANZ ANNUAL REPORT 2016DIRECTORS’ REPORT (continued)

REMUNERATION REPORT

Contents

1   Basis of Preparation  
2   Key Management Personnel (KMP)  
3   Role of the Board in Remuneration  
4   The Role of the HR Committee 
5   Remuneration Strategy and Objectives  
6   The Composition of Executive Remuneration at ANZ  

6.1   Fixed Remuneration  
6.2   Variable Remuneration  
6.3   Other Remuneration Elements  

7   Linking Remuneration to Balanced Scorecard Performance 

7.1   ANZ Performance 
7.2   Variable Remuneration – Performance and Outcomes  

8   2016 Remuneration  

8.1   Non-Executive Directors (NEDs)  
8.2   Chief Executive Officer (CEO) Remuneration Outcomes 
8.3   Disclosed Executives Remuneration Outcomes 
8.4   Remuneration Tables – CEO and Disclosed Executives  

Awarded Remuneration Disclosure Tables  
Statutory Remuneration Disclosure Table 

9  Equity  

9.1  CEO and Disclosed Executives Equity  
9.2  NED, CEO and Disclosed Executives Equity Holdings 
9.3   Equity Valuations  

10  NEDs, CEO and Disclosed Executives Loan and Other Transactions 

10.1 Loan Transactions  
10.2 Other Transactions  

35
35
36
36
36
37
38
38
42
44
44
45
47
47
48
48
49
50
52
54
54
56
58
59
59
59

32

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Introduction from the Chair of the Human Resources Committee

Dear Shareholder,

I am pleased to present our Remuneration Report for the year ending 30 September 2016.

The remuneration framework, which is aligned to our risk management framework, is designed to create value for all stakeholders, to differentiate 
rewards based on Group and individual performance and to provide competitive rewards that attract, motivate and retain talented people.

Remuneration outcomes
The ANZ Board has assessed the 2016 performance against the balanced scorecard and progress towards broader long term strategic goals. 
2016 saw steady progress at the start of a period of consolidation and transition for ANZ. The goal is to be a simpler, better capitalised and 
more balanced bank that consistently produces better outcomes for shareholders and for customers. As part of this transition the Group took 
up $1,077 million of charges (post tax) for “Specified Items”. Cash Profit declined 18% (excluding the impact of the “Specified Items” Cash Profit 
reduced 3%). In line with the strategic focus on capital efficiency, ANZ reduced the FY16 dividend and stated an intention to move back towards 
the historic payout range of 60% to 65% of Cash Profit which we believe to be a sustainable base for the future. The Board is very pleased 
with the substantial progress being made by the Chief Executive Officer (CEO) and his team, to refocus the organisation and establish a solid 
foundation for future performance.

This year there have been significant (9% to 43%) reductions in variable remuneration year on year for the majority of executives. Five of the nine 
executives (including the CEO) have received a below target award for 2016. 

The Long Term Variable Remuneration1 awarded in 2012 was tested in late 2015. ANZ achieved a Total Shareholder Return (TSR) of 38% and 
31% over the three year performance periods for the Current CEO and Disclosed Executives, and Former CEO awards respectively. ANZ’s TSR did 
not reach the median of the comparator group and accordingly, the performance rights did not vest, executives received no value from these 
awards and the awards have now lapsed. It is likely that the Long Term Variable Remuneration awarded in 2013, to be tested in November 2016, 
will not reach the vesting thresholds and will also lapse.

Executive changes
Shayne Elliott became CEO on 1 January 2016 and there were also several changes to Disclosed Executives during the year. These included 
the appointment of Fred Ohlsson as Group Executive, Australia and Mark Whelan as Group Executive, Institutional. Maile Carnegie (Group 
Executive, Digital Banking) and Michelle Jablko (Chief Financial Officer) also joined ANZ as Disclosed Executives. For each of these appointments, 
fixed remuneration was set lower than that of the prior incumbent (where relevant), including the CEO whose fixed remuneration was set at 
$2.1 million (nearly 40% lower than his predecessor). The Total Remuneration allocated for the CEO and Disclosed Executives has reduced (on 
an annualised basis) from around $40 million in FY15 to around $30 million in FY16, most of which is attributable to reduced fixed and variable 
remuneration levels. 

Changes to remuneration structures
The Human Resources Committee has a strong focus on the relationship between business performance, risk management and remuneration, 
and regularly reviews the executive remuneration structure to ensure it remains appropriate.

During 2016 the HR Committee reviewed the CEO and Disclosed Executives’ remuneration frameworks to ensure they support the achievement 
of ANZ’s strategic objectives. The review considered a range of factors including market best practice, changes in market conditions and 
regulatory developments and feedback from shareholders and proxy advisors. The review has resulted in the changes summarised below,  
which are effective for the 2016 year.

We have implemented a combined Variable Remuneration framework for Disclosed Executives (combining Annual Variable Remuneration2 and 
Long Term Variable Remuneration). Individual performance continues to be assessed against Group, Divisional and Individual annual objectives 
based on a balanced scorecard of measures and positive demonstration of values led behaviours. Measures relate to annual targets and also 
contributions towards medium to longer term performance outcomes aligned to ANZ’s strategic objectives. The grant of Variable Remuneration 
is determined at the end of the bank’s financial year and is delivered as 33% cash, 33% shares and 34% performance rights delivered over the 
short, medium and longer term. Delivery and deferral periods are as follows: 
 } The cash portion vests immediately.
 } Shares are now deferred equally over four years (rather than two years previously). 
 } Performance rights will continue to be deferred over three years subject to testing at the end of the performance period. 75% are measured 
against the TSR of the Select Financial Services comparator group, and 25% are measured against Absolute Compound Annual Growth Rate 
TSR target.

 } The maximum opportunity is now 150% of target and the deferral threshold is no longer applicable.

 33

DIRECTORS’ REPORTANZ ANNUAL REPORT 2016For the bank’s financial year commencing 1 October 2016, the Variable Remuneration target for Disclosed Executives (excluding the Chief Risk 
Officer) has been increased from 170% to 200% of fixed remuneration in alignment with the other Australian major banks. As a result, a greater 
proportion of total target remuneration will be at risk (67% of total target remuneration rather than 63%). This also aligns the proportion of fixed 
and at risk remuneration for the Disclosed Executives with the CEO. This does not mean that variable rewards will necessarily increase as it is 
dependant on the percentage of target paid which is based on the performance in the year.

Consistent with the arrangements disclosed to the market at the time of appointment, the CEO has a separate Annual Variable Remuneration 
and Long Term Variable Remuneration framework. 

 } Annual Variable Remuneration is delivered as an equal mix of cash and shares. 

 – The cash portion vests immediately.
 – Shares are now deferred equally over four years (rather than two years previously).
 – The maximum opportunity is now 150% of target (rather than 200% previously) and the deferral threshold is no longer applicable. 
 } Long Term Variable Remuneration continues to be delivered as performance rights deferred over three years subject to testing at the  

end of the performance period and measured against the same hurdles as Disclosed Executives.

Further detail is provided within the Remuneration Report which we hope you will find informative.

Graeme R Liebelt

Chair – Human Resources Committee

1 LTVR - Also referred to as Long Term Incentive (LTI).
2 AVR - Also referred to as Short Term Incentive (STI).

34

DIRECTORS’ REPORT (continued)1. Basis of Preparation

The Remuneration Report is designed to provide shareholders with an understanding of ANZ’s remuneration policies and the link between our 
remuneration approach and ANZ’s performance, in particular regarding Key Management Personnel (KMP) as defined under the Corporations 
Act 2001. Individual outcomes are provided for ANZ’s Non-Executive Directors (NEDs), the CEO and Disclosed Executives (current and former).

The Disclosed Executives are defined as those direct reports to the CEO with responsibility for the strategic direction and management  
of a major revenue generating Division or who control material revenue and expenses that fall within the definition of KMP.

The Remuneration Report for the Company and the Group for 2016 has been prepared in accordance with section 300A of the Corporations  
Act 2001. Information in Tables 5 and 6: Awarded Remuneration Disclosure has been prepared in accordance with the presentation basis set  
out in Section 8.4. The information provided in this Remuneration Report has been audited as required by section 308(3C) of the Corporations 
Act 2001, unless indicated otherwise, and forms part of the Directors’ Report.

2. Key Management Personnel (KMP)
The KMP disclosed in this year’s report are detailed in Table 1.

TABLE 1: KEY MANAGEMENT PERSONNEL

Name

Position

Non-Executive Directors (NEDs)
D Gonski

Chairman – Appointed Chairman May 2014 (Appointed Director February 2014)

I Atlas

P Dwyer

S J Halton 

H Lee

G Liebelt

I Macfarlane

J T Macfarlane

Chief Executive Officer (CEO)
S Elliott

Chief Executive Officer (CEO) – Former
M Smith

Disclosed Executives – Current
M Carnegie

A Currie1

D Hisco

G Hodges

M Jablko

F Ohlsson

M Whelan

N Williams

Disclosed Executives – Former
P Chronican

A Géczy

J Phillips

Director – Appointed September 2014

Director – Appointed April 2012

Director – Appointed 21 October 2016

Director – Appointed February 2009

Director – Appointed July 2013

Director – Appointed February 2007

Director – Appointed May 2014

Chief Executive Officer and Executive Director – Appointed 1 January 2016  
(Chief Financial Officer until 31 December 2015)

Former Chief Executive Officer and Executive Director  
– Concluded in role 31 December 2015, ceased employment 7 July 2016

Group Executive, Digital Banking – Appointed 27 June 2016

Chief Operating Officer

Group Executive and Chief Executive Officer, New Zealand

Deputy Chief Executive Officer  
(also Acting Chief Financial Officer from 1 January 2016 to 17 July 2016)

Chief Financial Officer – Appointed 18 July 2016

Group Executive, Australia – Appointed 1 February 2016

Group Executive, Institutional – Appointed 1 February 2016  
(Chief Executive Officer, Australia – Appointed 3 April 2015 until 31 January 2016)

Chief Risk Officer

Former Chief Executive Officer, Australia  
– Concluded in role 2 April 2015, ceased employment 31 December 2015

Former Chief Executive Officer, International & Institutional Banking  
– Concluded in role 29 January 2016, ceased employment 7 October 2016

Former Group Executive, Wealth, Marketing and Innovation  
– Concluded in role 11 March 2016, ceased employment 1 July 2016 

1 A Currie will step down from the Chief Operating Officer role in 2017.

Term as KMP 
in 2016

Full Year

Full Year

Full Year

–

Full Year

Full Year

Full Year

Full Year

Full Year

Part Year

Part Year

Full Year

Full Year

Full Year

Part Year

Part Year

Full Year

Full Year

–

Full Year

Part Year

 35

DIRECTORS’ REPORTANZ ANNUAL REPORT 20163. Role of the Board in Remuneration

The HR Committee is a Committee of the Board. The HR Committee is responsible for:
 } reviewing and making recommendations to the Board in relation to remuneration governance, director and senior executive remuneration 

and senior executive succession;

 } specifically making recommendations to the Board on remuneration and succession matters related to the CEO, and individual remuneration 

arrangements for other key executives covered by the Group’s Remuneration Policy;

 } the design of significant variable remuneration (such as the ANZ Employee Reward Scheme (ANZERS) and the Institutional Total Incentives 

Performance Plan (TIPP)); and

 } remuneration structures for senior executives and others specifically covered by the Remuneration Policy.

More details about the role of the HR Committee can be found on the ANZ website.1

The link between remuneration and risk is considered a key requirement by the Board. Committee membership is structured to ensure overlap 
of representation across the HR Committee and Risk Committee, with three NEDs currently on both committees. The HR Committee has free  
and unfettered access to risk and financial control personnel, and can also engage independent external advisors as needed.

Throughout the year the HR Committee and management received information from external providers including Aon Hewitt, Ashurst, 
Ernst & Young, Herbert Smith Freehills, Korn Ferry Hay Group, McLagan, Mercer Consulting (Australia) Pty Ltd and PricewaterhouseCoopers. 
This information related to market data and market practice information, legislative requirements and interpretation of governance and 
regulatory requirements.

The HR Committee did not receive any remuneration recommendations from consultants during the year in relation to the remuneration 
arrangements of KMP. ANZ employs in-house remuneration professionals who provide recommendations to the HR Committee/Board, taking 
into consideration market information provided by external providers. The Board’s decisions were made independently using the information 
provided and having careful regard to ANZ’s strategic objectives, risk appetite and Remuneration Policy and principles.

1  Go to anz.com > about us > our company > corporate governance > ANZ Human Resources Committee Charter.

4. The Role of the HR Committee

During 2016, the HR Committee met on six occasions, with remuneration matters an agenda item on each occasion. The HR Committee has  
a strong focus on the relationship between business performance, risk management and remuneration, with the following activities occurring 
during the year:
 } annual review of the effectiveness of the Remuneration Policy;
 } review of key senior executive appointments and terminations;
 } involvement of the Risk function in remuneration regulatory and compliance related activities;
 } monitoring of regulatory and compliance matters relating to remuneration governance;
 } review of variable remuneration arrangements including changes to the CEO and Group Executive Committee (ExCo) 

remuneration framework;

 } review of reward outcomes for key senior executives;
 } review of ANZ’s risk culture and employee engagement; 
 } review of diversity and inclusion; and
 } review of succession plans for key senior executives.

5. Remuneration Strategy and Objectives

ANZ’s remuneration strategy, the Group’s Remuneration Policy and reward frameworks all reflect the importance of sound risk management.  
The following principles underpin ANZ’s Remuneration Policy, which is approved by the Board and applied globally across ANZ:
 } creating and enhancing value for all ANZ stakeholders;
 } emphasising the ‘at risk’ components of total rewards to increase alignment with shareholders and encourage behaviour that supports the 

long term financial soundness and the risk management framework of ANZ, and the delivery of superior long term total shareholder returns;
 } differentiating rewards in line with ANZ’s culture of rewarding for outperformance and demonstration of behaviours aligned with ANZ’s values 

(Integrity, Collaboration, Accountability, Respect and Excellence); and

 } providing a competitive reward proposition to attract, motivate and retain the highest quality individuals in order to deliver ANZ’s business 

and growth strategies.

Appropriate risk management is fundamental to the way ANZ operates and is therefore a key element of the way performance is measured and 
assessed at a Group, Division and individual level. Variable remuneration outcomes reflect performance against a balanced scorecard of financial 
and non-financial (including risk) measures. 

36

DIRECTORS’ REPORT (continued)6. The Composition of Executive Remuneration at ANZ

The core elements of ANZ’s remuneration strategy for the CEO and Disclosed Executives are set out below. The following diagram demonstrates 
the remuneration frameworks at ANZ, including the award instruments, performance links and vesting schedules.

FIGURE 1: REMUNERATION OVERVIEW FOR 2016

1 Oct 2015

30 Sept 2016

Nov 2016

Nov 2017

Nov 2018

Nov 2019

Nov 2020

Fixed 
remuneration

Performance and 
measurement 
period

Measures relate to 

contribution towards 

medium to longer term 

performance outcomes 

aligned to ANZ’s strategic 

objectives as well  

as annual goals

d
e
t
a
c
o

l
l

i

a
/
d
a
p
n
o
i
t
a
r
e
n
u
m
e
r
e
b
a
i
r
a
V

l

h
s
a
C

d
e
r
r
e
f
e
D

s
e
r
a
h
s

e
c
n
a
m
r
o
f
r
e
P

1
s
t
h
g
i
r

25% vesting at 
the end of year 1

25% vesting at 
the end of year 2

25% vesting at 
the end of year 3

25% vesting at 
the end of year 4

Vesting subject to meeting TSR performance hurdles at the end of year 3

1  Allocated in November for Disclosed Executives and December for the CEO (subject to shareholder approval).

The Board aims to find a balance between:
 } fixed and at risk remuneration; and
 } cash and deferred equity.

Figure 2 provides an overview of the target remuneration mix for the CEO and Disclosed Executives.

FIGURE 2: TARGET REMUNERATION MIX

Deferred
Equity 
50%

At Risk
67%

Performance 
rights 
33%

Deferred 
shares
16.5%
Cash
16.5%

Long 
Term 
Variable 
Rem 
33%

Annual 
Variable 
Rem 
33%

Fixed
33%

Cash 
50%

Fixed  
remuneration
33%

Deferred
Equity 
42%

At Risk
63%

Cash
58%

Fixed
37%

Performance 
rights
21%

Deferred 
shares
21%

Cash  
21%

Fixed  
remuneration
37%

Deferred
Equity 
45%

Variable 
Rem 
63%

At Risk
67%

Performance 
rights
23%

Deferred 
shares
22%

Variable 
Rem 
67%

Cash
22%

Cash
55%

Fixed
33%

Fixed  
remuneration
33%

CEO

2016 Disclosed Executives

2017 Disclosed Executives

 37

DIRECTORS’ REPORTANZ ANNUAL REPORT 2016 
 
 
 
 
 
The remuneration mix in Figure 2 is based on performance rights face value at 50% vesting assuming an ‘on target’ award.

The CEO’s target remuneration mix is equally weighted between fixed remuneration, Annual Variable Remuneration (AVR) and Long Term 
Variable Remuneration (LTVR), with approximately half of total target remuneration allocated as equity (shares deferred equally over four  
years, and performance rights deferred over three years), which remains at risk until vesting date.

The target remuneration mix for Disclosed Executives is weighted between fixed remuneration (37%) and Variable Remuneration (VR) (63%), 
with approximately 42% of total target remuneration allocated as equity (shares deferred equally over four years, and performance rights 
deferred over three years) remaining at risk until vesting date. 

The CEO and Disclosed Executives may be awarded amounts above or below the target for variable remuneration.

ANZ’s variable remuneration deferral arrangements are designed to ensure that the CEO and Disclosed Executives are acting in the best long 
term interests of ANZ and its shareholders. Deferring part of their variable remuneration over one to four years results in a substantial amount 
being directly linked to long term shareholder value. For example as at 30 September 2016 Shayne Elliott held 66,482 unvested deferred shares 
and 282,483 unvested performance rights, the combined value1 of which was around four and a half times his fixed remuneration. Similarly as  
at 30 September 2016 Disclosed Executives held unvested equity, the value1 of which was around four times their average fixed remuneration.

The reward structure for the CEO and Disclosed Executives is detailed below. 

2017 Bank financial year
The target remuneration mix for Disclosed Executives (excluding the Chief Risk Officer (CRO)) will change as shown in Figure 2 above. VR targets 
will be increased from 170% to 200% of fixed remuneration in alignment with the Australian major banks, noting that the deferral period for 
shares has increased from two to four years, the deferral threshold has been removed, the maximum opportunity has been reduced to 150%  
of target and the performance rights for Disclosed Executives are now effectively hurdled twice (once on grant to determine the award and  
then on vesting against the performance hurdles). 

The only exception is the CRO whose remuneration arrangements have been structured differently to preserve the independence of this 
role and to minimise any conflicts of interest in carrying out the risk control function across the organisation. The CRO’s VR target will remain 
unchanged (refer to Section 6.2.3 How Variable Remuneration is delivered). 

1  Value is based on the number of unvested deferred shares and unvested rights held at 30 September 2016 multiplied by the ANZ closing share price as at 30 September 2016.

6.1 FIXED REMUNERATION

The fixed remuneration amount is expressed as a total dollar amount which can be taken as cash salary, superannuation contributions and 
other nominated benefits. Fixed remuneration is set based on financial services market1 relativities reflecting responsibilities, performance, 
qualifications, experience and location.

1  Considered the most relevant comparator as this is the main pool for sourcing talent and where key talent may be lost.

6.2 VARIABLE REMUNERATION

6.2.1 Overview of arrangements
Variable remuneration forms a significant part of the CEO’s and Disclosed Executives’ potential remuneration, providing at risk components that 
are designed to drive performance in the short, medium and long term. 

For the 2016 awards, we have implemented revised variable remuneration arrangements:
 } Disclosed Executives: Rewarded under a single Variable Remuneration (VR) framework. Individual performance is assessed against Group, 

Divisional and individual objectives based on a balanced scorecard of measures and positive demonstration of values led behaviours. Many  
of the measures relate to contribution towards medium to longer term performance outcomes aligned to ANZ’s strategic objectives as well  
as annual goals. Assessment is over a one year time frame with the grant of variable remuneration determined at the end of the bank financial 
year. VR is then delivered as an even mix of cash, deferred shares and performance rights (subject to further performance measurement).

 } CEO: Remains on separate AVR and LTVR frameworks. A target opportunity for both AVR and LTVR is established and performance is measured 

separately for each component. 

The maximum AVR opportunity for the CEO and maximum VR opportunity for the Disclosed Executives is up to 150% of target. AVR/VR can  
be adjusted down (and potentially to a nil payment) based on assessed performance.

38

DIRECTORS’ REPORT (continued)6.2.2 Annual performance 
Variable remuneration is delivered under ANZ’s Employee Reward Scheme (ANZERS) structure and the pool for distribution is reviewed by the HR 
Committee and approved by the Board. The size of the overall pool is based on an assessment of the balanced scorecard of measures of the Group 
and affordability. 

Targets are set considering prior year performance, industry standards and ANZ’s strategic objectives. Many of the measures also focus on 
targets which are set for the current year in the context of progress towards longer term goals. The specific targets and features relating to all 
these measures have not been provided in detail due to their commercial sensitivity.

Key performance areas for the ANZERS scorecard and outcomes against those for 2016 are in Section 7.2 Variable Remuneration – Performance 
and Outcomes.

For the CEO and Disclosed Executives, the weighting of measures in each individual’s balanced scorecard will vary to reflect the responsibilities 
of their role. For example the Group Executives of the Australia, New Zealand and Institutional divisions have a 40% weighting on financial 
measures and 20% on each of Customer, Process/Risk and People.

Performance is assessed against these objectives at the end of the year, with input from the CEO, CRO, CFO and Group General Manager Internal 
Audit on risk management, financial performance and internal audit matters, followed by review and endorsement by the HR Committee, with 
final outcomes approved by the Board.

The Board reviews performance outcomes against target for each metric, combined with a judgemental assessment of each outcome relative  
to overall business performance for both the short and longer term.

6.2.3 How Variable Remuneration is delivered
Mandatory deferral of a significant portion of variable remuneration places an increased emphasis on having a variable structure that is flexible, 
continues to be performance linked, has significant retention elements and aligns the interests of the CEO and Disclosed Executives to shareholders 
to deliver against strategic objectives. Deferred remuneration remains subject to downward adjustment by the Board during the vesting period.

Delivered as

CEO

Disclosed Executives

Deferral period

Cash

Deferred shares1

50% of AVR

50% of AVR

Performance rights2

100% of LTVR3

33% of VR

33% of VR

34% of VR

–

Pro rata vesting in equal tranches over four years

Three years

1  Deferred shares or deferred share rights. At the end of the deferral period, each deferred share right entitles the holder to one ordinary share. Deferred shares are ordinary shares.
2  Deferred share rights for the CRO, instead of performance rights.
3  Subject to shareholder approval at the 2016 Annual General Meeting.

Downward adjustment
The Board has on-going and absolute discretion to:

 } adjust deferred variable remuneration downwards, or to zero at any time, including after the grant of such remuneration, where the Board 

considers such an adjustment is necessary to protect the financial soundness of ANZ or to meet unexpected or unknown regulatory 
requirements, or if the Board subsequently considers that having regard to information which has come to light after the grant of deferred 
equity/cash, the deferred equity/cash was not justified;

 } withhold vesting until the Board has considered any information that may impact the vesting.

Prior to any scheduled release of deferred remuneration, the Board considers whether any downward adjustment should be made.  
No downward adjustment was applied to the remuneration of the executives during 2016.

 39

DIRECTORS’ REPORTANZ ANNUAL REPORT 2016PERFORMANCE RIGHTS – CEO (LTVR) AND DISCLOSED EXECUTIVES (VR) EXCLUDING THE CRO

Award instrument

Performance rights delivered to the CEO and Disclosed Executives are a right to acquire a share at nil cost,  
subject to meeting time and performance hurdles. Upon exercise, each performance right entitles the holder  
to one ordinary share. 

Calculating the number 
of performance rights

To increase transparency and reduce volatility in the number of performance rights allocated each year a face value 
methodology has been used for grants after 1 October 2015 to determine the number of performance rights allocated 
to the CEO and Disclosed Executives. 

The number of performance rights allocated is calculated based on the five trading day Volume Weighted Average 
Price (VWAP) of the Company’s shares traded on the ASX in the week up to and including the start of the performance 
period (commencing 22 November 2016 for the 2016 award). The future value of performance rights may range 
from zero to an indeterminate value depending on performance against the hurdle and the share price at the time 
of exercise.

Performance conditions For the performance rights in relation to the 2016 year (to be granted in November/December 2016):

 } 75% will be measured against the TSR of the Select Financial Services comparator group (Tranche 1); and
 } 25% will be measured against Absolute Compound Annual Growth Rate (CAGR) TSR (Tranche 2).

TSR represents the change in the value of a share plus the value of reinvested dividends paid. TSR was chosen as the 
most appropriate comparative measure as it focuses on the delivery of shareholder value and is a well understood  
and tested mechanism to measure performance.

Each tranche will be measured independently from the other so one tranche may vest fully or partially but another 
tranche may not.

The S&P/ASX 50 Index comparator group has been removed for performance rights in relation to the 2016 year  
to simplify the performance hurdles utilised in the measurement of performance rights.

Performance period

Performance rights awarded to the CEO and Disclosed Executives will be tested against the relevant performance 
hurdle at the end of the three year performance period. 

A three year performance period provides a reasonable period to align reward with shareholder return and also acts  
as a vehicle to help retain the CEO and Disclosed Executives. It aligns to the business planning cycle, provides sufficient 
time for the longer term performance to be reflected, while balancing a reasonable timeframe for the CEO and 
Disclosed Executives to find the award meaningful. 

For the 2016 (and 2015) awards, the Select Financial Services TSR comparator group is comprised of the following 
nine companies:
 } Bank of Queensland Limited
 } Bendigo and Adelaide Bank Limited 
 } Commonwealth Bank of Australia Limited
 } DBS Bank Limited
 } Macquarie Group Limited 

 } National Australia Bank Limited
 } Standard Chartered PLC
 } Suncorp Group Limited
 } Westpac Banking Corporation

The proportion of performance rights that become exercisable in each tranche will depend upon the TSR achieved 
by ANZ relative to the companies in the relevant comparator group at the end of the three year performance period. 
An averaging calculation is used for TSR over a 90 day period for start and end values in order to reduce the impact 
of share price volatility. To ensure an independent TSR measurement, ANZ engages the services of an external 
organisation (Mercer Consulting (Australia) Pty Ltd) to calculate ANZ’s performance against the TSR hurdles. The  
level of performance required for each level of vesting, and the percentage of vesting associated with each level  
of performance, are set out below. The performance rights lapse if the performance condition is not met. There  
is no re-testing.

If the TSR of the Company compared to the  
TSR of the comparator group:

The percentage of performance rights which will vest is:

Does not reach the 50th percentile

0%

Reaches or exceeds the 50th percentile but does 
not reach the 75th percentile

50%, plus 2% for every one percentile increase  
above the 50th percentile

Reaches or exceeds the 75th percentile

100%

Relative TSR 
performance  
hurdle and TSR 
comparator group

40

DIRECTORS’ REPORT (continued)Absolute TSR 
performance hurdle

To strengthen the focus of executives on growing positive returns to shareholders, Absolute CAGR TSR was introduced 
in 2015 as an internal hurdle contingent on ANZ achieving or exceeding a threshold level of growth (as determined by 
the Board). The combination of absolute and relative TSR hurdles provides balance to the plan, rewarding executives 
for performance that exceeds that of peer companies, while still ensuring there is a continued focus on providing 
positive growth (even when the market is declining). Absolute CAGR TSR provides executives with a more direct line  
of sight to the performance required to achieve shareholder value creation and provides a tighter correlation between 
the executives’ rewards and the shareholders’ financial outcomes.

The level of performance required for each level of vesting and the percentage of vesting associated with each level 
of performance are set out below. The performance rights lapse if the performance condition is not met. There is no 
re-testing.

For the performance rights in relation to the 2016 (and 2015) year, the following targets apply and will be assessed  
over the three year performance period (commencing 22 November 2016 for the 2016 award):

If the Absolute CAGR TSR of the Company:

The percentage of performance rights which will vest is:

Does not reach 9%

Reaches 9%

Exceeds 9% but does not reach 13.5%

0%

50%

Progressive pro rata vesting between 50% and 100%  
(on a straight line basis)

Reaches or exceeds 13.5%

100%

ARRANGEMENTS FOR THE CRO
Instead of receiving performance rights, the CRO receives deferred share rights.

Deferred share rights are subject to a time-based vesting hurdle of three years. The value used to determine the number of deferred share rights 
to be allocated is based on an independent fair value calculation.

6.2.4 Legacy delivery instruments

VARIABLE REMUNERATION ARRANGEMENTS (GRANTED FROM 1 OCTOBER 2015) 
The below arrangements relate to 2015 variable remuneration granted in November/December 2015 (under the previous approach), which vary 
from the arrangements for 2016.

Mandatory deferral

For the CEO and Disclosed Executives’ AVR in relation to the 2015 year (granted in November 2015), the mandatory 
deferral threshold for AVR payments was $100,000 (subject to a minimum deferral amount of $25,000) with:

 } the first $100,000 paid in cash;
 } 50% above $100,000 paid in cash;
 } 25% above $100,000 deferred in ANZ equity1 for one year; and
 } 25% above $100,000 deferred in ANZ equity1 for two years.
100% of the CEO and Disclosed Executives’ 2015 LTVR was deferred in hurdled performance rights2 for three years.

1  Deferred shares or deferred share rights. At the end of the deferral period, each deferred share right entitles the holder to one ordinary share. Deferred shares are ordinary shares.
2  Deferred share rights for the CRO, instead of performance rights. 

PERFORMANCE RIGHTS – EXCLUDING THE CRO (granted from 1 October 2015)

Performance 
conditions

For the performance rights in relation to the 2015 year (granted in November/December 2015):
 } One third are measured against the TSR of the Select Financial Services comparator group (Tranche 1);
 } One third are measured against the TSR of the companies within the S&P/ASX 50 Index as at the start  

of the performance period (Tranche 2); and

 } One third are measured against Absolute CAGR TSR (Tranche 3).

 41

DIRECTORS’ REPORTANZ ANNUAL REPORT 20166.3 OTHER REMUNERATION ELEMENTS

Hedging and Margin Lending Prohibition
As specified in the Trading in ANZ Securities Policy and in accordance with the Corporations Act 2001, equity allocated under ANZ variable 
remuneration plans must remain at risk until fully vested (in the case of deferred shares) or exercisable (in the case of deferred share rights 
or performance rights). As such, it is a condition of grant that no schemes are entered into, by an individual or their associated persons, that 
specifically protects the unvested value of shares, deferred share rights or performance rights allocated. Doing so would constitute a breach  
of the grant conditions and would result in the forfeiture of the relevant shares, deferred share rights or performance rights.

ANZ also prohibits the NEDs, CEO and Disclosed Executives from providing ANZ securities in connection with a margin loan or similar financing 
arrangements which may be subject to a margin call or loan to value ratio breach.

To monitor adherence to this policy, ANZ’s NEDs, CEO and Disclosed Executives are required to sign an annual declaration stating that they and 
their associated persons have not entered into (and are not currently involved in) any schemes to protect the value of their interests in any ANZ 
securities. Based on the 2016 declarations, ANZ can advise that the NEDs, CEO and Disclosed Executives are fully compliant with this policy.

CEO and Disclosed Executives Shareholding Guidelines
The CEO and Disclosed Executives are expected to accumulate ANZ shares over a five year period, to the value of 200% of their fixed 
remuneration and to maintain this shareholding while an executive of ANZ. Shareholdings for this purpose include all vested and allocated  
(but unvested) equity which is not subject to performance hurdles. Based on equity holdings as at 30 September 2016, the CEO and all Disclosed 
Executives meet or, if less than five years’ tenure, are on track to meet their minimum shareholding requirement apart from Alistair Currie, who  
is stepping down from his role as announced to the market.

Conditions of Grant
The conditions under which deferred shares, deferred share rights and performance rights are granted are approved by the Board in accordance 
with the rules of the ANZ Employee Share Acquisition Plan and/or the ANZ Share Option Plan.

Where deferred share rights or performance rights are granted, any portion of the award which vests may be satisfied by a cash equivalent 
payment rather than shares at the Board’s discretion.

CEO and Disclosed Executives’ Contract Terms
The following sets out details of the contract terms relating to the CEO and Disclosed Executives. The contract terms for the CEO and all 
Disclosed Executives are similar, but do, in some cases, vary to suit different circumstances.

Length of contract

The CEO and Disclosed Executives are all on a permanent ongoing employment contract.

Resignation

In order to terminate the employment arrangements:
 } the CEO is required to provide the Company with 12 months’ written notice;
 } Disclosed Executives are required to provide the Company with 6 months’ written notice. 

On resignation, unless the Board determines otherwise, all unvested deferred shares, all unvested  
or vested but unexercised performance rights and all deferred share rights are forfeited.

Termination on 
notice by ANZ

ANZ may terminate employment by providing 12 months’ written notice or payment in lieu of the notice period  
based on fixed remuneration. On termination on notice by ANZ, unless the Board determines otherwise:
 } all unvested deferred shares, performance rights and deferred share rights are forfeited; and
 } only performance rights and deferred share rights that are vested may be exercised.

Redundancy  
(not applicable  
for the CEO)

Where the Disclosed Executive’s termination is classified as a ‘good leaver’ then, unless the Board decides otherwise, any 
unvested deferred shares/deferred share rights will be retained and released at the original vesting date. Any unvested 
performance rights (subject to performance hurdles being met) and deferred share rights will be prorated for the period 
from the date of grant to the full notice termination date and released at the original vesting date.

If ANZ terminates a Disclosed Executive’s employment for reason of redundancy, a severance payment will be made  
that is equal to 12 months’ fixed remuneration.

All unvested deferred shares/deferred share rights remain subject to downward adjustment and are released at the 
original vesting date. All unvested performance rights (subject to performance hurdles being met), and deferred share 
rights will be prorated for the period from the date of grant to the full notice termination date and released at the  
original vesting date.

42

DIRECTORS’ REPORT (continued)Death or total 
and permanent 
disablement

On death or total and permanent disablement all unvested deferred shares, all deferred share rights and all performance 
rights will vest.

Termination for 
serious misconduct

ANZ may immediately terminate employment at any time in the case of serious misconduct, and the executive will only 
be entitled to payment of fixed remuneration up to the date of termination.

On termination without notice by ANZ in the event of serious misconduct all deferred shares held in trust will be forfeited 
and all performance rights and deferred share rights will be forfeited.

Where a change of control occurs, which includes a person acquiring a relevant interest in at least 50% of the Company’s 
ordinary shares as a result of a takeover bid, or other similar event, the applicable performance conditions applying to the 
performance rights will be tested and the performance rights will vest based on the extent the performance conditions 
are satisfied. No pro rata reduction in vesting will occur based on the period of time from the date of grant to the date 
of the change of control event occurring, and vesting will only be determined by the extent to which the performance 
conditions are satisfied.

Any performance rights which vest based on satisfaction of the performance conditions will vest at a time (being no later 
than the final date on which the change of control event will occur) determined by the Board.

Any performance rights which do not vest will lapse with effect from the date of the change of control event occurring, 
unless the Board determines otherwise.

Any unvested deferred shares will vest at a time (being no later than the final date on which the change of control event 
will occur) determined by the Board.

Payment of statutory entitlements of long service leave and annual leave applies in all events of separation.

Change of control 
(applicable for the 
CEO only)

Statutory 
Entitlements

Other arrangements In addition to the standard remuneration arrangements, other remuneration may be awarded (for example, to incoming 

Disclosed Executives) to compensate for awards forfeited on resigning from their previous employer to join ANZ.

Former CEO Contract Terms
The following sets out details of the contract terms relating to the Former CEO as announced to the market on 1 October 2015. 

Length of contract Michael Smith commenced as CEO and Executive Director of ANZ on 1 October 2007 and was on a permanent contract.

Key terms of leaving 
arrangement

On 1 October 2015 the Board announced that Michael Smith would be succeeded as CEO by Shayne Elliott effective  
1 January 2016.

Under his employment contract Michael Smith was entitled to 12 months’ notice and ANZ had the right to require him  
to work all or part of this notice period. Accordingly, ANZ determined as follows:
1. Michael Smith worked in the role as CEO for the first 3 months (to 31 December 2015);
2. Michael Smith was on leave for a period of approximately 6 months (gardening leave) (to 7 July 2016);
3.  Michael Smith received a payment for the remaining approximately 3 months in lieu of notice (to 30 September 2016) 

in addition to a payment for pro rata long service leave and other statutory entitlements.

No ex gratia payments were or will be made.

Equity granted in prior years under ANZ’s AVR and LTVR plans will, in accordance with the terms of their issue and Michael 
Smith’s employment contract, remain on foot and will vest at the originally intended vesting dates to the extent to which 
the performance conditions (where applicable) are satisfied in accordance with the Conditions of Grant (and the terms 
approved by Shareholders for the performance rights). Where the rights have vested the Board may determine to settle  
in equity or a cash equivalent payment. There was no accelerated or automatic vesting upon ceasing employment. 
Michael Smith was entitled to the value of the superannuation funds that he had accumulated over his eight years with ANZ.

 43

DIRECTORS’ REPORTANZ ANNUAL REPORT 20167. Linking Remuneration to Balanced Scorecard Performance

7.1 ANZ PERFORMANCE

TABLE 2: ANZ’S FINANCIAL PERFORMANCE 2012 – 2016

Statutory profit ($m)
Cash/Underlying profit1 (unaudited)
Cash/Underlying return on equity (ROE) (%) (unaudited)

Cash/Underlying earnings per share (EPS) (unaudited)
Share price at 30 September ($)2
Total dividend (cents per share)
Total shareholder return (12 month %)

2012

5,661
5,830

15.1%

218.5

24.75

145
35.4

2013

6,310
6,492

15.3%

238.3

30.78

164
31.5

2014

7,271
7,117

15.4%

260.3

30.92

178
5.9

2015

7,493
7,216

14.0%

260.3

27.08

181
(7.5)

2016

5,709
5,889

10.3%

202.6

27.63

160
9.2

1  The Group has used cash profit as a measure of performance for ongoing business activities of the Group, enabling shareholders to assess Group and Divisional performance against prior  

periods and against peer institutions since 1 October 2012. Statutory profit has been adjusted for non-core items to arrive at cash profit. Cash profit is not audited; however, the external auditor  
has informed the Audit Committee that the cash profit adjustments have been determined on a consistent basis across the respective periods presented.

2   The opening share price at 1 October 2011 was $19.10.

Figure 3 compares ANZ’s TSR performance against the median TSR and upper quartile TSR of the performance rights Select Financial Services 
(SFS) comparator group over the 2012 to 2016 measurement period. ANZ’s TSR performance is below the median TSR of the SFS comparator 
group over the five year period to 30 September 2016. Although this is across a different performance period, it is consistent with the outcomes 
of the most recently tested performance rights grants.

FIGURE 3: ANZ 5-YEAR CUMULATIVE TOTAL SHAREHOLDER RETURN PERFORMANCE

Upper Quartile TSR SFS
Median TSR SFS
ANZ TSR

measurement 

period

Measures relate to 

contribution towards 
medium to longer term 
performance outcomes 
aligned to ANZ’s strategic 

objectives as well  

as annual goals

1
1
p
e
S

2
1
r
a
M

2
1
p
e
S

3
1
r
a
M

3
1
p
e
S

4
1
r
a
M

4
1
p
e
S

5
1
r
a
M

5
1
p
e
S

6
1
r
a
M

6
1
p
e
S

Performance period

250%

230%

210%

190%

170%

150%

130%

110%

90%

70%

50%

e
g
a
t
n
e
c
r
e
P

44

DIRECTORS’ REPORT (continued) 
 
 
 
 
 
 
 
 
 
 
7.2 VARIABLE REMUNERATION – PERFORMANCE AND OUTCOMES

ANZ uses a balanced scorecard approach to measure performance in relation to the Group’s main variable remuneration plans. The scorecard 
approach provides a framework whereby a combination of measures can be applied to ensure a broader long term strategic focus on driving 
shareholder value as well as a focus on annual priorities.

The balanced scorecard is aligned to the Group’s long term strategic intent under the themes of High Performing, Most Respected, Well 
Managed, Best Connected and Customer Driven, with each of the five categories having broadly equal weighting. The Board reviews 
performance against the balanced scorecard and also assesses affordability in light of Group net profit after tax and returns to shareholders, 
including the level of dividend, in determining the overall reward pool size.

The original balanced scorecard for 2016 was based on the operating plans approved by the Board in October 2015; these were subsequently 
adjusted, following the appointment of Shayne Elliott as CEO on 1 January 2016, with the Board’s endorsement. The changed priorities were 
considered as being in the best interests of shareholders over the longer term and include: 
 } Rebalancing of the Institutional portfolio through a reduction in credit risk weighted assets in the year with consequent reduction in revenues.
 } Driving a productivity agenda in light of the subdued revenue outlook. 

Whilst these changes in strategic priorities have adversely impacted performance against all of the High Performing category and some of the 
Best Connected, Customer Driven and Most Respected categories in the short term, they have been implemented quickly and effectively and  
set the Bank up well for the longer term. The Board has taken all these factors into account as well as strategic progress in creating long term 
value and the reduction in dividend to shareholders. Focus has also been given to adherence to values including building an appropriate  
culture and balancing risk and return in making remuneration recommendations.

Overall spend approved by the Board for the main annual variable remuneration pool was below target levels with a range of underlying 
outcomes for Disclosed Executives, in line with ANZ’s objectives of differentiating reward based on performance.

The Group’s financial performance is below target, predominantly impacted by short term outcomes in Institutional as a result of changed 
priorities, and a number of specified items including changes to the application of the Group’s software capitalisation policy, impairment of an 
Asian minority investment and changes in the credit valuation adjustment methodology for derivatives and restructuring expenses. Australia 
and New Zealand have performed well, and Wealth and Retail Asia also generated solid performances. The Group has made strong progress  
in implementing new strategic priorities, including a $28 billion reduction in Institutional's credit risk weighted assets and containing costs. 

The Group has performed well against the Well Managed category. Most Respected, Best Connected and Customer Driven scorecard  
outcomes have been mixed / slightly below target, partially due to changes to strategic priorities during the year. 

The following provides key measures within each category of the balanced scorecard used in 2016.

Category

Measure

High Performing

Revenue

Economic profit2

Outcome1

Below Target:

Revenue of $20,577 million, up (+0.2%) on 2015. Strong growth in Australia and New Zealand 
was largely offset by lower growth in Institutional reflecting the challenging market conditions 
and the rebalancing of the Institutional portfolio, the impairment of our AmBank investment 
and the impact of a derivative credit valuation adjustment methodology change.

Economic profit of $1,278 million (determined using a 10% Cost of Capital), was down 56% 
due to the impact of “Specified Items3” as well as higher capital holdings reflecting the higher 
capital requirements.

Return on equity (ROE)

Cash ROE of 10.3% was down from 14.0% in 2015 due to the impact of “Specified Items” and  
the higher capital requirements. Excluding the “Specified Items” ROE for the year was 12.2%.

Cash earnings per share 
(EPS)

Cash EPS of 202.6 cents was down from 260.3 cents in 2015 reflecting both the impact of the 
“Specified Items” and the impacts of share issuances from raising capital in 2015. Excluding  
the “Specified Items” cash EPS was 239.7 cents.

Most Respected

Slightly Below Target:

Workforce diversity

Workforce diversity is core to delivering on our super regional strategy. The percentage of 
management roles filled by women has increased from 40.4% to 41.5% year on year4. ANZ  
is focused on increasing the diversity of its workforce.

Employee engagement An engaged workforce is regarded as an important driver of sustainable long term performance. 

The continuing challenging business conditions and significant bank-wide changes over the 
year have contributed to a decline in employee engagement to 74% in 2016 compared to  
76% in 2015.

Senior leaders as role 
models of our values

The overall assessment of Senior Leaders as role models of our values has increased to 72%  
in 2016 from 71% in 2015.

 45

DIRECTORS’ REPORTANZ ANNUAL REPORT 2016Category

Measure

Well Managed

Outcome1

On Target:

Maintain strong 
credit rating

Maintained a strong credit rating at AA- which is fundamental to the ongoing stability  
of the Group.

Core funding ratio (CFR) Maintained a strong CFR of 89.7%, through disciplined balance sheet management.

Cost to income ratio

Cost to income ratio of 50.6% was significantly higher than 2015 due to the impact  
of “Specified Items”.

Number of repeat 
adverse internal 
audit ratings

ANZ Internal Audit conduct reviews to identify weaknesses in procedures and compliance  
with policies. In 2016 there were 4 repeat adverse audit ratings out of 183 reports (2015 – Nil).

Best Connected

Slightly Below Target:

Growth in products per 
customer 

In 2016, products per customer remained stable in Australia, New Zealand and Institutional, 
with Wealth division increasing the number of wealth solutions in ANZ channels and increasing 
customer numbers in Private Bank.

Growth in cross-border 
revenue

Growth in cross-border revenue declined from 1.1% in 2015 to -1.5% in 2016 due to the run-off 
of lower return portfolios as a result of the change in strategic priorities and lower external 
credit growth, especially in Asia.

Customer Driven

Slightly Below Target:

Customer satisfaction 
(based on external 
survey outcomes)

ANZ tracks customer satisfaction across its businesses as part of a group of indicators of longer 
term performance trends. ANZ aims to achieve top quartile customer satisfaction scores in each 
business based on external surveys.

In 2016, both customer satisfaction and market share in Australia Retail have decreased slightly, 
and Corporate and Commercial segment also had a lower customer satisfaction rate.

Customer satisfaction in New Zealand is stable across Personal, Commercial and Rural customer 
segments. While New Zealand Retail has a higher market share, Commercial and Agri-Business’ 
market share has declined partly as a result of change of strategic direction.

Institutional has maintained #1 ranking in terms of customer satisfaction (Peter Lee Surveys)  
in APEA and New Zealand. In Australia Institutional has improved to No. 1 from No. 2 last year.

1  The outcomes of these key measures are derived from unaudited financial and non-financial information.
2  Economic profit is an unaudited risk adjusted profit measure determined by adjusting cash profit for economic credit costs, the benefit of imputation credits and the cost of capital.
3  The impacts of “Specified Items” include the impacts of changes to the application of the Group's software capitalisation policy, an Asia Partnership impairment charge (AmBank), gain  

on cessation of equity accounting (Bank of Tianjin), restructuring expenses, changes in the credit valuation adjustment methodology for derivatives and the divestment of Esanda Dealer  
Finance portfolio. Further details are provided in ANZ's 2016 Annual Report on page 19. 
Includes all employees regardless of leave status but not contractors (which are included in FTE).

4 

The following provides the vesting outcomes for performance rights granted to the CEO (current and former) and Disclosed Executives 
(excluding the CRO) in November/December 2012 which reached the end of the performance period in November/December 2015.

TABLE 3: PERFORMANCE RIGHTS HURDLE OUTCOMES

Recipients

Type

Hurdle

Grant date

First date 
exercisable

ANZ TSR %

Median TSR %

Vested %

Lapsed %

CEO and 
Disclosed 
Executives

Former CEO

LTVR 
performance 
rights

Relative TSR  
– Select Financial 
Services

12-Nov-12

11-Nov-15

38.35%

54.99%

19-Dec-12

18-Dec-15

31.31%

48.22%

0%

0%

100%

100%

46

DIRECTORS’ REPORT (continued)8. 2016 Remuneration

8.1 NON-EXECUTIVE DIRECTORS (NEDS)

Principles underpinning the remuneration policy for NEDs.

Principle

Comment

Aggregate Board and Committee fees are 
within the maximum annual aggregate 
limit approved by shareholders

The current aggregate fee pool for NEDs of $4 million was approved by shareholders at the 2012 
Annual General Meeting. The annual total of NEDs’ fees, including superannuation contributions, 
is within this agreed limit.

Fees are set by reference to key 
considerations

Board and Committee fees are set by reference to a number of relevant considerations including:
 } general industry practice and best principles of corporate governance;
 } the responsibilities and risks attached to the role of NEDs;
 } the time commitment expected of NEDs on Group and Company matters; and
 } fees paid to NEDs of comparable companies.

ANZ compares NED fees to a comparator group of Australian listed companies with a similar 
size market capitalisation, with particular focus on the major financial services institutions. 
This is considered an appropriate group, given similarity in size, nature of work and time 
commitment required by NEDs.

The remuneration structure preserves 
independence whilst aligning interests  
of NEDs and shareholders

So that independence and impartiality is maintained, fees are not linked to the performance 
of the Company and NEDs are not eligible to participate in any of the Group’s variable 
remuneration arrangements.

Components of NED Remuneration
NEDs receive a base fee for being a Director of the Board, and additional fees for either chairing or being a member of a Board Committee.  
The Chairman of the Board does not receive additional fees for service on a Board Committee.

NEDs also receive superannuation contributions in accordance with the current Superannuation Guarantee legislation (up to the  
Government’s prescribed maximum contributions limit) which satisfies the Company’s statutory superannuation contributions.

Based on an independent assessment of market practice the Board elected to increase the ANZ Chairman fee and NED base fee, and the 
Committee Chair and Member fees for the HR and Risk Committees as shown below. The Committee Chair and Committee Member fees  
for the Audit, Governance and Technology Committees remained unchanged for 2016.

Elements

Details

Board/Committee fees per annum

Board Chairman Fee1

Board NED Base Fee

Committee Fees

Audit

Governance 

Human Resources

Risk

Year

2016

2015

2016

2015

Year

2016/2015

2016/2015

2016

2015

2016

2015

Technology

2016/2015

Fee

$825,000

$810,000

$240,000 

$235,000

(including superannuation)

(including superannuation)

(including superannuation)

(including superannuation)

Committee Chair

Committee Member

$65,000

$35,000

$57,000

$55,000

$62,000

$60,000

$35,000

$32,500

$15,000

$29,000

$25,000

$31,000

$30,000

$15,000

Post-employment Benefits

The Chairman and NED base fee structure (included above) are inclusive  
of superannuation contributions.

1  ANZ Board Chairman is an ex-officio member of all Board Committees and does not receive Committee member fees.

NED Shareholding Guidelines
The NED shareholding guidelines require NEDs to accumulate shares, over a five year period from appointment, to the value of 100% 
(200% for the Chairman) of the NED base fee and to maintain this shareholding while a Director of ANZ. NEDs have agreed that where  
their holding is below this guideline they will direct a minimum of 25% of their fees each year toward achieving this shareholding.

All NEDs have met or, if appointed within the last five years, are on track to meet their minimum shareholding requirement.

 47

DIRECTORS’ REPORTANZ ANNUAL REPORT 2016NED Statutory Remuneration Disclosure

TABLE 4: NED REMUNERATION FOR 2016 AND 2015

Short-Term NED Benefits

Post-Employment

Financial 
Year

Fees1
$

Non 
monetary 
benefits
$

Super
contributions
$

remuneration2,3

Total

$

Current Non-Executive Directors

D Gonski

I Atlas

P Dwyer

H Lee

G Liebelt

I Macfarlane

J Macfarlane

Total of all Non-Executive Directors

2016
2015

2016
2015

2016
2015

2016
2015

2016
2015

2016
2015

2016
2015

2016
2015

 805,615 
 791,085 

 297,115 
 270,460 

 345,615 
 336,085 

 315,615 
 306,085 

 338,615 
 331,085 

 330,115 
 323,585 

 299,115 
 293,585 

 2,731,805 
 2,651,970 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
–

 19,385 
 18,915 

 19,385 
 18,915 

 19,385 
 18,915 

 19,385 
 18,915 

 19,385 
 18,915 

 19,385 
 18,915 

 19,385 
 18,915 

 825,000 
 810,000 

 316,500 
 289,375 

 365,000 
 355,000 

 335,000 
 325,000 

 358,000 
 350,000 

 349,500 
 342,500 

 318,500 
 312,500 

 135,695 
 132,405 

 2,867,500 
 2,784,375 

1  Fees are the sum of Board fees and Committee fees, as included in the Annual Report.
2  Long-term benefits and share-based payments are not applicable for the Non-Executive Directors. There were no termination benefits for the Non-Executive Directors in either 2015 or 2016.
3  Amounts disclosed for remuneration of Directors exclude insurance premiums paid by the Group in respect of Directors’ and officers’ liability insurance contracts. The total premium, which cannot 
be disclosed because of confidentiality requirements, has not been allocated to the individuals covered by the insurance policy as, based on all available information, the Directors believe that no 
reasonable basis for such allocation exists.

8.2 CHIEF EXECUTIVE OFFICER (CEO) REMUNERATION OUTCOMES

Actual remuneration provided to the CEO in 2016 is detailed below, with remuneration tables provided in Section 8.4.

Fixed remuneration: The CEO’s annual fixed remuneration was set at commencement at $2.1 million.

AVR: The CEO has a target AVR opportunity of $2.1 million. The actual amount awarded can increase or decrease from this number dependent 
on his performance as CEO and the performance of the organisation as a whole. Specifically, if, in the Board’s view, the CEO has performed 
above/below his targets the Board may exercise its discretion to increase/decrease the AVR from his target payment.

The Board approved the Former CEO’s 2016 balanced scorecard annual objectives and the Group’s longer term strategic goals at the start of the 
bank financial year. The Current CEO has been assessed against these in combination with the new targets set at the time of his appointment. 
The CEO’s AVR payment for 2016 was then determined having regard to his delivery against these objectives, the overall performance of the 
organisation and the shareholder experience (including the reduction in the dividend). Accordingly the AVR payment for 2016 is $1,550,000 
(around 80% of target) with half paid in cash and half awarded as deferred shares (25% deferred for one year, 25% deferred for two years,  
25% deferred for three years and 25% deferred for four years).

LTVR: At the 2015 Annual General Meeting shareholders approved an LTVR grant of performance rights to the incoming CEO with a face value  
of $4.2 million (at 100% vesting), divided into three equal tranches. The performance condition for Tranches 1 and 2 is based on relative 
TSR against set comparator groups, and for Tranche 3 is based on ANZ’s Absolute CAGR TSR performance against targets set by the Board. 
Performance will be assessed at the end of the three year performance period commencing 18 November 2015 (with no retesting). The total 
number of performance rights granted was determined by splitting the face value at 100% vesting into three equal tranches of $1.4 million each 
and then dividing these amounts by the five trading day VWAP of the Company’s shares traded on the ASX in the week up to, and including,  
18 November 2015 (the start of the performance period), of $26.32. This equated to 53,191 performance rights being allocated each for the first, 
second and third tranches.

For 2016, it is proposed to grant LTVR with a face value of $4,200,000 (100% vesting) as performance rights subject to shareholder approval at 
the 2016 Annual General Meeting, reflecting the importance of focusing the CEO on the achievement of longer term strategic objectives and 
alignment with shareholders’ interests. The LTVR will be delivered as 75% in Tranche 1 (Select Financial Services comparator group) and 25%  
in Tranche 2 (Absolute CAGR TSR), subject to testing after three years (with no retesting).

8.3 DISCLOSED EXECUTIVES REMUNERATION OUTCOMES

Actual remuneration provided to the Disclosed Executives in 2016 is summarised below, with remuneration tables provided in Section 8.4.

Fixed remuneration: For each of the Disclosed Executive appointments in 2016, fixed remuneration was set lower than that of the prior 
incumbent (where relevant). The annual review of ANZ’s fixed remuneration levels for Disclosed Executives identified that most existing 
executives were competitively positioned within the market and therefore an adjustment was only made to one executive (Mark Whelan).

48

DIRECTORS’ REPORT (continued)Variable Remuneration (VR): All AVR awarded in the 2016 financial year related to performance from the 2015 financial year  
(paid/granted in November/December 2015).

In determining VR outcomes each year the Board takes into consideration overall Company performance against the balanced scorecard  
of measures, along with individual performance against set objectives.

Overall, the total amount of VR for Disclosed Executives for the 2016 year (which are paid/granted in November/December 2016) is significantly 
lower than what was paid to the same group of people for the prior year reflecting a more challenging year. Nevertheless it should be noted that 
the progress in reducing credit risk weighted assets in order to rebalance the Institutional portfolio, together with significant sustainable cost 
reductions, are important for positioning the bank for longer term success. 

8.4 REMUNERATION TABLES – CEO AND DISCLOSED EXECUTIVES
Tables 5 and 6: Awarded Remuneration Disclosure has been prepared to provide shareholders with a view of remuneration structure and how 
remuneration was awarded to the CEO and Disclosed Executives for 2015 and 2016. The Board believes presenting information in this way 
provides the shareholder with increased clarity and transparency of the CEO and Disclosed Executives’ remuneration, clearly showing the 
amounts awarded for each remuneration component (fixed remuneration and variable remuneration) within the financial year as well as the 
amounts actually received. 

The information provided in Tables 5 and 6 differs from the information provided in Table 7: Statutory Remuneration Disclosure, which has been 
prepared in accordance with Australian Accounting Standards. A description of the difference between the three tables in relation to the 2016 
financial year information is provided below:

Individuals 
included in 
table

Current CEO

CEO Awarded 
Remuneration 
Disclosure 
Table  
(Table 5)

Total of cash 
salary and 
superannuation 
contributions

Fixed 
remuneration

Non monetary 
benefits

Retirement 
benefits

Not included

Non monetary 
benefits which 
typically 
consist of 
company-
funded 
benefits and 
fringe benefits 
tax payable on 
these benefits

Non monetary 
benefits which 
typically consist 
of company-
funded benefits 
and fringe 
benefits tax 
payable on 
these benefits

As above

Long 
service 
leave 
accrual

Not 
included

Annual Variable 
Remuneration (AVR)

Long Term Variable 
Remuneration (LTVR)

Other Equity 
Allocations

Or Variable Remuneration (VR)

Award value of  
LTVR granted in  
Dec1 2016

Not included

AVR awarded in Nov 
2016 for the 2016 
financial year - 
expressed as a cash 
value plus a 
deferred equity 
grant value 

The equity allocation value multiplied  
by the number of instruments granted 
equals the AVR/LTVR deferred equity 
dollar value

Not included

Not 
included

VR awarded in Nov 2016 for the 2016 
financial year – expressed as a cash value 
plus deferred equity grant values 

Not included

The equity allocation value multiplied by 
the number of instruments granted equals 
the VR deferred equity dollar values

Retirement 
benefit 
accrued during 
the year. This 
relates to a 
retirement 
allowance 
available to 
individuals 
employed 
prior to Nov 
1992

Long 
service 
leave 
accrued 
during 
the year

Includes cash AVR/
VR (Nov 2016 
element only)  
under Total cash 
incentive and 
amortised AVR/VR 
for deferred equity 
from current and 
prior year awards

Amortised 
fair values for 
equity awards 
made in prior 
years, such as 
special reward 
arrangements, 
excluding 
AVR/VR and 
LTVR awards

Amortised AVR fair 
values relate to AVR 
awards made in Nov 
2013, 2014, 2015 
and AVR/VR  
to be granted  
in Nov 2016

Amortised LTVR 
fair values relate to 
LTVR awards made 
in Nov/Dec 2012, 
2013, 2014 and 
2015

Equity is amortised over the vesting period of the award

 49

Total of cash 
salary and 
superannuation 
contributions

Disclosed 
Executives 
Awarded 
Remuneration 
Disclosure 
Table 
(Table 6)

Current 
Disclosed  
Executives 

(pro rated  
for period  
of year as a 
KMP)

Statutory 
Remuneration 
Disclosure 
Table 
(Table 7)

Current and 
Former CEO 
and, Current 
and Former 
Disclosed 
Executives

(pro rated  
for period  
of year as  
a KMP) 

Cash salary 
(including any 
reductions 
made in 
relation to 
the utilisation 
of ANZ’s 
Lifestyle Leave 
Policy) and 
superannuation 
contributions

1  Subject to Shareholder approval.

DIRECTORS’ REPORTANZ ANNUAL REPORT 2016 
TABLE 5:  AWARDED REMUNERATION DISCLOSURE – CURRENT CEO REMUNERATION FOR 2016 AND 2015

Fixed

Financial 
Year

Remuneration
$

Non 
monetary 
benefits
$

AVR

LTVR

Total Remuneration2

Previously deferred variable 

remuneration

Cash
$

Shares
$

Total
$

Target 
$

Performance 

Performance 

Maximum 

rights face value 

rights face value 

opportunity1

at 50% vesting 

at 100% vesting

$

$

$

Total

$

Deferred as 

equity

$

Vested during 

Forfeited during 

Received

$

the year  

$

Lapsed/

the year 

$

Current CEO

S Elliott3
Chief Executive Officer

2016
2015

 1,887,500 
 1,250,000 

 17,110 
 17,037 

 775,000 
 1,300,000 

 775,000 
 1,200,000 

 1,550,000 
 2,500,000 

 1,950,000 

 2,925,000 

 2,100,000

2,100,000

 4,200,000

 4,200,000 

 5,554,610 

 5,867,037 

 2,875,000 

 3,300,000 

 2,679,610 

 2,567,037 

 1,044,596 

 1,243,525 

 (3,140,238)

 (2,317,820)

1  The possible range of AVR is between 0 and 1.5 times target AVR. The actual AVR received is dependent on ANZ and individual performance. Anyone who received less than 100% of target forfeited 

the rest of their AVR entitlement. The minimum value is nil and the maximum value is what was actually paid.

2  Total Remuneration assumes performance rights face value at 50% vesting.
3  S Elliott – Concluded in the Chief Financial Officer role on 31 December 2015 and commenced in the Chief Executive Officer role on 1 January 2016 so 2016 remuneration reflects amounts 

prorated for partial year service in both roles. Non monetary benefits include car parking and taxation services. The 2016 performance rights relate to the proposed LTVR grant,  
subject to approval by shareholders at the 2016 Annual General Meeting.

TABLE 6: AWARDED REMUNERATION DISCLOSURE – CURRENT DISCLOSED EXECUTIVE REMUNERATION FOR 2016 AND 2015 

Fixed

Variable Remuneration (VR)

Financial 
Year

Remuneration
$

Non 
monetary 
benefits1
$

Cash
$

Shares/Share 
rights
$

Performance 
rights face 
value at 50% 
vesting 
$

Performance 
rights face 
value at 100% 
vesting 
$

Total Remuneration3

Previously deferred variable 

remuneration

Total

$

Target 

$

Maximum 

opportunity2

$

Total

$

Deferred as 

equity

$

Received

$

Vested during 

Forfeited during 

the year  

the year 

Lapsed /

Current Disclosed Executives

M Carnegie4
Group Executive, Digital Banking

A Currie
Chief Operating Officer

D Hisco5
Group Executive and Chief 
Executive Officer, New Zealand

G Hodges
Deputy Chief Executive Officer

M Jablko6
Chief Financial Officer

F Ohlsson7
Group Executive, Australia

M Whelan8 
Group Executive, Institutional

N Williams9
Chief Risk Officer

2016

 260,000 

 7,072 

 132,000 

 132,000 

 136,000 

 272,000 

 400,000 

 442,000 

 663,000 

 667,072 

 268,000 

 399,072 

2016
2015

2016
2015

2016
2015

2016

2016

2016
2015

2016
2015

 1,100,000 
 1,100,000 

 1,186,570 
 1,181,243 

 1,050,000 
 1,050,000 

 200,000 

 17,110 
 16,537 

 472,574 
 439,790 

 17,110 
 18,448 

– 

 495,000 
 1,000,000 

 725,969 
 1,162,631 

 589,050 
 800,000 

 132,000 

 495,000 
 900,000 

 725,969 
 1,062,631 

 589,050 
 700,000 

 132,000 

 510,000 
 750,000 

 747,968 
 699,264 

 606,900 
 500,000 

 136,000 

 1,020,000 
 1,500,000 

 1,495,935 
 1,398,528 

 1,213,800 
 1,000,000 

 272,000 

 1,870,000 

 2,805,000 

 2,017,169 

 3,025,754 

 2,617,110 

 3,766,537 

 3,859,049 

 4,545,559 

 1,005,000 

 1,650,000 

 1,473,936 

 1,761,895 

 1,612,110 

 2,116,537 

 2,385,113 

 2,783,664 

 652,679 

 1,495,732 

 942,219 

 1,095,173 

 (1,962,629)

 (1,308,419)

 (1,782,914)

 1,785,000 

 2,677,500 

 2,852,110 

 3,068,448 

 1,195,950 

 1,200,000 

 1,656,160 

 1,868,448 

 554,817 

 646,299 

 (1,308,419)

 (1,782,914)

 340,000 

 510,000 

 600,000 

 268,000 

 332,000 

 660,000 

 30,072 

 279,873 

 279,873 

 288,354 

 576,708 

 848,100 

 945,509 

 1,418,264 

 1,538,172 

 568,227 

 969,945 

 1,166,000 
 500,000 

 1,350,000 
 1,350,000 

 11,610 
 5,625 

 19,707 
 21,441 

 750,750 
 500,000 

 709,500 
 1,000,000 

 750,750 
 400,000 

 709,500 
 900,000 

 773,500 
 350,000 

 1,547,000 
 700,000 

731,000
750,000

 1,982,200 

 2,973,300 

 2,295,000 

 3,442,500 

 3,452,610 

 1,755,625 

 3,519,707 

 4,021,441 

 1,524,250 

 750,000 

 1,440,500 

 1,650,000 

 1,928,360 

 1,005,625 

 2,079,207 

 2,371,441 

 1,058,937 

 1,473,322 

 1,513,324 

 1,500,000 

 2,650,000 

 2,199,905 

 2,924,526 

 1,785,000 

 2,000,000 

 400,000 

 2,275,000 

 1,250,000 

 2,150,000 

 2,650,000 

$

– 

– 

– 

– 

$

– 

– 

– 

– 

– 

– 

– 

– 

1  Non monetary benefits generally consist of company-funded benefits such as car parking and taxation services.
2  The possible range of VR is between 0 and 1.5 times target VR. The actual VR received is dependent on ANZ and individual performance. Anyone who received less than 100% of target forfeited  

the rest of their VR entitlement. The minimum value is nil and the maximum value is what was actually paid. 

3  Total Remuneration assumes performance rights face value at 50% vesting.
4  M Carnegie – Commenced in a Disclosed Executive role on 27 June 2016 so 2016 remuneration reflects partial year service. 
5  D Hisco – 2015 and 2016 remuneration value in the table represents his NZD remuneration converted to AUD (and rounded) at the average exchange rate for the 2015 and 2016 financial 
years respectively. Non monetary benefits include expenses related to his assignment to New Zealand. D Hisco also received shares to the value of $736 in relation to the Employee Share  
Offer in December 2015.

6  M Jablko – Commenced in a Disclosed Executive role on 18 July 2016 so 2016 remuneration reflects partial year service. 
7  F Ohlsson – Commenced in a Disclosed Executive role on 1 February 2016 so 2016 remuneration reflects amounts prorated for partial year service. Non monetary benefits include expenses 

related to his relocation back to Australia from assignment in New Zealand. 

8  M Whelan – Commenced in a Disclosed Executive role on 3 April 2015, and changed Disclosed Executive roles from 1 February 2016. 2015 remuneration reflects amounts prorated to reflect 

6 months service in a Disclosed Executive role.

9  N Williams – As Chief Risk Officer, as part of his VR, N Williams receives deferred share rights instead of performance rights.

50

DIRECTORS’ REPORT (continued) 
Financial 

Year

Remuneration

$

Fixed

Non 

monetary 

benefits

$

AVR

LTVR

Total Remuneration2

Cash

$

Shares

$

Total

$

Target 

$

Maximum 
opportunity1
$

Performance 
rights face value 
at 50% vesting 
$

Performance 
rights face value 
at 100% vesting
$

Total
$

Deferred as 
equity
$

Received
$

Previously deferred variable 
remuneration

Vested during 
the year  
$

Lapsed/
Forfeited during 
the year 
$

Current CEO

S Elliott3

Chief Executive Officer

2016

2015

 1,887,500 

 1,250,000 

 17,110 

 17,037 

 775,000 

 1,300,000 

 775,000 

 1,200,000 

 1,550,000 

 2,500,000 

 1,950,000 

 2,925,000 

 2,100,000
2,100,000

 4,200,000
 4,200,000 

 5,554,610 
 5,867,037 

 2,875,000 
 3,300,000 

 2,679,610 
 2,567,037 

 1,044,596 
 1,243,525 

 (3,140,238)
 (2,317,820)

Fixed

Variable Remuneration (VR)

Financial 

Year

Remuneration

$

Performance 

rights face 

Performance 

rights face 

Cash

$

Shares/Share 

value at 50% 

value at 100% 

rights

$

vesting 

$

vesting 

$

Total Remuneration3

Previously deferred variable 
remuneration

Total
$

Target 
$

Maximum 
opportunity2
$

Total
$

Deferred as 
equity
$

Received
$

Vested during 
the year  
$

Lapsed /
Forfeited during 
the year 
$

2016

 260,000 

 7,072 

 132,000 

 132,000 

 136,000 

 272,000 

 400,000 

 442,000 

 663,000 

 667,072 

 268,000 

 399,072 

– 

– 

 495,000 

 1,000,000 

 725,969 

 1,162,631 

 589,050 

 800,000 

 132,000 

 495,000 

 900,000 

 725,969 

 1,062,631 

 589,050 

 700,000 

 132,000 

 510,000 

 750,000 

 747,968 

 699,264 

 606,900 

 500,000 

 136,000 

 1,020,000 

 1,500,000 

 1,495,935 

 1,398,528 

 1,213,800 

 1,000,000 

 272,000 

 1,500,000 
 2,650,000 

 2,199,905 
 2,924,526 

 1,785,000 
 2,000,000 

 400,000 

 1,870,000 

 2,805,000 

 2,017,169 

 3,025,754 

 2,617,110 
 3,766,537 

 3,859,049 
 4,545,559 

 1,005,000 
 1,650,000 

 1,473,936 
 1,761,895 

 1,612,110 
 2,116,537 

 2,385,113 
 2,783,664 

 652,679 
 1,495,732 

 942,219 
 1,095,173 

 (1,962,629)
– 

 (1,308,419)
 (1,782,914)

 1,785,000 

 2,677,500 

 2,852,110 
 3,068,448 

 1,195,950 
 1,200,000 

 1,656,160 
 1,868,448 

 554,817 
 646,299 

 (1,308,419)
 (1,782,914)

 340,000 

 510,000 

 600,000 

 268,000 

 332,000 

 660,000 

 30,072 

 279,873 

 279,873 

 288,354 

 576,708 

 848,100 

 945,509 

 1,418,264 

 1,538,172 

 568,227 

 969,945 

 1,166,000 

 500,000 

 1,350,000 

 1,350,000 

 11,610 

 5,625 

 19,707 

 21,441 

 750,750 

 500,000 

 709,500 

 1,000,000 

 750,750 

 400,000 

 709,500 

 900,000 

 773,500 

 350,000 

 1,547,000 

 700,000 

731,000

750,000

 2,275,000 
 1,250,000 

 2,150,000 
 2,650,000 

 1,982,200 

 2,973,300 

 2,295,000 

 3,442,500 

 3,452,610 
 1,755,625 

 3,519,707 
 4,021,441 

 1,524,250 
 750,000 

 1,440,500 
 1,650,000 

 1,928,360 
 1,005,625 

 2,079,207 
 2,371,441 

 1,058,937 
– 

 1,473,322 
 1,513,324 

– 

– 

– 

– 

– 
– 

– 
– 

 51

Non 

monetary 

benefits1

$

 17,110 

 16,537 

 472,574 

 439,790 

 17,110 

 18,448 

– 

 1,100,000 

 1,100,000 

 1,186,570 

 1,181,243 

 1,050,000 

 1,050,000 

 200,000 

Current Disclosed Executives

M Carnegie4

Group Executive, Digital Banking

Chief Operating Officer

A Currie

D Hisco5

Group Executive and Chief 

Executive Officer, New Zealand

G Hodges

Deputy Chief Executive Officer

M Jablko6

Chief Financial Officer

Group Executive, Australia

F Ohlsson7

M Whelan8 

Group Executive, Institutional

N Williams9

Chief Risk Officer

2016

2015

2016

2015

2016

2015

2016

2016

2016

2015

2016

2015

DIRECTORS’ REPORTANZ ANNUAL REPORT 2016 
TABLE 7: STATUTORY REMUNERATION DISCLOSURE – CEO AND DISCLOSED EXECUTIVE REMUNERATION FOR 2016 AND 2015

Short-Term Employee Benefits

Post-Employment

Financial 
Year

Cash salary 1 
$ 

Non 
  monetary
benefits 2
$

Total
cash 

incentive 3,4

$

Other cash
$

Retirement 

benefit 

accrued

Long service 

leave accrued 

contributions 5

during year 6

during the year

Shares

Share rights

$

$

Current CEO and Current Disclosed Executives 

S Elliott  
Chief Executive Officer

M Carnegie10  
Group Executive, Digital Banking

A Currie  
Chief Operating Officer

D Hisco11  
Group Executive and Chief Executive Officer, New Zealand

G Hodges12  
Deputy Chief Executive Officer

M Jablko13  
Chief Financial Officer

F Ohlsson11,14  
Group Executive, Australia

M Whelan15  
Group Executive, Institutional

N Williams  
Chief Risk Officer

Former CEO and Former Disclosed Executives

M Smith16  
Former Chief Executive Officer

P Chronican17  
Former Chief Executive Officer, Australia

A Géczy18  
Former Chief Executive Officer, International & Institutional Banking

J Phillips19  
Former Group Executive, Wealth, Marketing and Innovation

Total of all Executive KMPs20

2016
2015

2016

2016
2015

2016
2015

2016
2015

2016

 1,723,744 
 1,141,553 

 237,443 

 966,077 
 966,112 

 1,186,570 
 1,181,243 

 958,904 
 958,904 

 182,648 

 17,110 
 17,037 

 775,000 
 1,300,000 

 – 
 – 

 7,072 

 132,000 

 736,000 

 17,110 
 16,537 

 472,574 
 439,790 

 17,110 
 18,448 

 – 

 495,000 
 1,000,000 

 725,969 
 1,162,631 

 589,050 
 800,000 

 132,000 

2016

 602,740 

 30,072 

 279,873 

 1,064,840 
 456,621 

 1,232,877 
 1,232,877 

 11,610 
 5,625 

 19,707 
 21,441 

 750,750 
 500,000 

 709,500 
 1,000,000 

 2,390,868 
 3,308,557 

 192,016 
 204,530 

 – 
 2,050,000 

 1,484,018 

 1,061,644 
 1,141,553 

 719,178 
 958,904 

 17,163 

 37,977 
 856,640 

 155,644 
 156,957 

 300,000 

 – 
 850,000 

 – 
 900,000 

2016
2015

2016
2015

2016
2015

2015

2016
2015

2016
2015

2016
2015

 – 
 – 

 – 
 – 

 – 
 – 

 – 

 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 

 – 
 – 

 – 
 – 

 12,327,533 
 12,830,342 

 978,002 
 1,754,168 

 4,589,142 
 9,862,631 

 736,000 
 – 

 1,062,548 

 887,447 

 17,370 

 26,924 

 5,864,432 

 7,285,428 

 3,451,313 

 2,659,332 

 9,193,306 

 7,859,737 

 873,015 

 2,418,095 

 41,824,422 

 466 

 104,145 

 43,561,285 

Long-Term 

Employee 

Benefits

Share-Based Payments7

Total amortisation value of

Variable remuneration

Other equity 

allocations

Super

$

 163,756 

 108,447 

 22,557 

 95,434 

 95,434 

 – 

 – 

 91,096 

 91,096 

 17,352 

 57,260 

 101,160 

 43,379 

 117,123 

 117,123 

 227,132 

 91,443 

 140,982 

 100,856 

 108,447 

 68,822 

 91,096 

 7,034 

 8,529 

 4,522 

 4,565 

 5,814 

 13,830 

$

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Shares

Termination 

  Grand total 

benefits

remuneration8, 9

Performance 

rights

$

 1,065,203 

 988,004 

 10,496 

 689,853 

 151,198 

 – 

 – 

 865,109 

 1,028,252 

$

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 918,106 

 664,022 

 200,000 

 1,211,322 

 1,191,554 

 14,282 

 538,038 

 843,979 

 607,475 

 670,413 

 11,486 

 950,540 

 463,499 

 757,057 

 862,272 

 719,083 

 632,817 

 608,406 

 677,356 

 753,726 

 783,998 

 713,982 

 788,989 

 619,810 

 587,186 

 496,497 

 8,340 

 442,551 

 61,893 

 – 

 – 

 818,698 

 717,064 

 436,929 

 721,214 

 553,742 

 710 

 466 

 181,983 

$

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

$

 5,069,657 

 4,765,535 

 1,853,688 

 3,063,568 

 3,661,611 

 4,066,521 

 4,465,851 

 2,871,546 

 3,055,833 

 536,922 

 1,536,825 

 3,372,661 

 1,553,567 

 3,780,695 

 3,977,360 

$

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 104,145 

 3,784,089 

 310,494 

 2,860,852 

 756,961 

 3,099,175 

 4,020,915 

 3,434,204 

 – 

 333,975 

 163,593 

 469 

 – 

 78,054 

 464,059 

 1,172,496 

 1,182,925 

 767,058 

 3,904,672 

 3,170,182 

 1,350,640 

 9,712,312 

 10,842,320 

 113,522 

 18,940 

 3,985 

 16,713 

 25,567 

 19,566 

 25,130 

 16,203 

 15,910 

 3,113 

 68,843 

 51,210 

 22,550 

 20,511 

 65,795 

 – 

 – 

 – 

 18,940 

 19,779 

 313,666 

 290,665 

1  Cash salary includes adjustments made in relation to the utilisation of ANZ's Lifestyle Leave Policy, where applicable.
2  Non monetary benefits generally consist of company-funded benefits such as car parking and taxation services. This item also includes costs met by the company in relation to relocation, gifts 

received on leaving ANZ for former Disclosed Executives, and life insurance for the former CEO. The fringe benefits tax payable on any benefits is also included in this item.

3  The total cash incentive relates to the cash component only, with the relevant amortisation of the AVR/VR deferred components included in share-based payments and amortised over the vesting 
period. The total AVR/VR was approved by the Board on 13 October 2016. 100% of the cash component of the AVR/VR awarded for the 2015 and 2016 years vested to the Disclosed Executive in the 
applicable financial year.

4  The possible range of AVR/VR is between 0 and 1.5 times target AVR/VR. The actual AVR/VR received is dependent on ANZ and individual performance. Anyone who received less than 100%  

of target forfeited the rest of their AVR/VR entitlement. The minimum value is nil and the maximum value is what was actually paid.

5  For all Australian based Disclosed Executives, the superannuation contribution reflects the Superannuation Guarantee Contribution – individuals may elect to take this contribution  

as superannuation or a combination of superannuation and cash.

6  Accrual relates to Retirement Allowance. As a result of being employed with ANZ prior to November 1992, D Hisco, G Hodges and N Williams are eligible to receive a Retirement Allowance on 

7 

retirement, retrenchment, death, or resignation for illness, incapacity or domestic reasons. The Retirement Allowance is calculated as follows: three months of preserved notional salary (which is 
65% of Fixed Remuneration) plus an additional 3% of notional salary for each year of full time service above 10 years, less the total accrual value of long service leave (including taken and untaken).
In accordance with the requirements of AASB 2 Share-based payments, the amortisation value includes a proportion of the fair value (taking into account market-related vesting conditions) of all 
equity that had not yet fully vested as at the commencement of the financial year. The fair value is determined at grant date and is allocated on a straight-line basis over the relevant vesting period. 
The amount included as remuneration is not related to nor indicative of the benefit (if any) that may ultimately be realised should the equity become exercisable.

8  Remuneration amounts disclosed exclude insurance premiums paid by the consolidated entity in respect of directors’ and officers’ liability insurance contracts which cover current and former KMP 
of the controlled entities. The total premium, which cannot be disclosed because of confidentiality requirements, has not been allocated to the individuals covered by the insurance policy as, based 
on all available information, the directors believe that no reasonable basis for such allocation exists.
9  While the CEO is an Executive Director, he has been included in this table with the Disclosed Executives.
10 M Carnegie commenced in a Disclosed Executive role on 27 June 2016 so 2016 remuneration reflects partial service year. As part of M Carnegie’s employment arrangement, she will receive $836,000 

in cash (of which $736,000 was paid in 2016) and $3.264 million in deferred equity vesting from November 2016 to June 2018, as compensation for bonus opportunity foregone and deferred 
remuneration forfeited. 

11 D Hisco was eligible in 2015 and 2016, and F Ohlssson in 2016, to receive shares in relation to the Employee Share Offer, which provides a grant of ANZ shares in each financial year to eligible 

employees subject to Board approval. Refer to note 39 Employee Share and Option Plans for further details on the Employee Share Offer.

52

DIRECTORS’ REPORT (continued) 
 
 
 
 
 
Group Executive and Chief Executive Officer, New Zealand

Current CEO and Current Disclosed Executives 

S Elliott  

Chief Executive Officer

M Carnegie10  

Group Executive, Digital Banking

A Currie  

Chief Operating Officer

D Hisco11  

G Hodges12  

Deputy Chief Executive Officer

M Jablko13  

Chief Financial Officer

F Ohlsson11,14  

Group Executive, Australia

M Whelan15  

Group Executive, Institutional

N Williams  

Chief Risk Officer

Former CEO and Former Disclosed Executives

M Smith16  

Former Chief Executive Officer

P Chronican17  

Former Chief Executive Officer, Australia

Former Chief Executive Officer, International & Institutional Banking

A Géczy18  

J Phillips19  

Former Group Executive, Wealth, Marketing and Innovation

Total of all Executive KMPs20

2016

2015

2016

2016

2015

2016

2015

2016

2015

2016

2016

2015

2016

2015

2016

2015

2015

2016

2015

2016

2015

2016

2015

 1,723,744 

 1,141,553 

 237,443 

 966,077 

 966,112 

 1,186,570 

 1,181,243 

 958,904 

 958,904 

 182,648 

 17,110 

 17,037 

 775,000 

 1,300,000 

 7,072 

 132,000 

 736,000 

 17,110 

 16,537 

 472,574 

 439,790 

 17,110 

 18,448 

 – 

 495,000 

 1,000,000 

 725,969 

 1,162,631 

 589,050 

 800,000 

 132,000 

2016

 602,740 

 30,072 

 279,873 

 1,064,840 

 456,621 

 1,232,877 

 1,232,877 

 11,610 

 5,625 

 19,707 

 21,441 

 750,750 

 500,000 

 709,500 

 1,000,000 

 2,390,868 

 3,308,557 

 192,016 

 204,530 

 – 

 2,050,000 

 1,484,018 

 1,061,644 

 1,141,553 

 719,178 

 958,904 

 17,163 

 300,000 

 37,977 

 856,640 

 155,644 

 156,957 

 850,000 

 – 

 – 

 900,000 

 4,589,142 

 9,862,631 

$

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Short-Term Employee Benefits

Post-Employment

Long-Term 
Employee 
Benefits

Share-Based Payments7

Total amortisation value of

Variable remuneration

Other equity 
allocations

Financial 

Year

Cash salary 1 

benefits 2

incentive 3,4

Other cash

Non 

  monetary

$ 

$

Total

cash 

$

Super
contributions 5
$

Retirement 
benefit 
accrued
during year 6
$

Long service 
leave accrued 
during the year
$

Shares
$

Share rights
$

Performance 
rights
$

Shares
$

Termination 
benefits
$

  Grand total 
remuneration8, 9
$

 163,756 
 108,447 

 22,557 

 95,434 
 95,434 

 – 
 – 

 91,096 
 91,096 

 17,352 

 57,260 

 101,160 
 43,379 

 117,123 
 117,123 

 227,132 
 91,443 

 140,982 

 100,856 
 108,447 

 68,822 
 91,096 

 – 
 – 

 – 

 – 
 – 

 7,034 
 8,529 

 4,522 
 4,565 

 – 

 – 

 – 
 – 

 5,814 
 13,830 

 – 
 – 

 – 

 – 
 – 

 – 
 – 

 113,522 
 18,940 

 3,985 

 1,211,322 
 1,191,554 

 14,282 

 – 
 – 

 – 

 1,065,203 
 988,004 

 – 
 – 

 10,496 

 689,853 

 16,713 
 25,567 

 19,566 
 25,130 

 16,203 
 15,910 

 3,113 

 68,843 

 51,210 
 22,550 

 20,511 
 65,795 

 – 
 78,054 

 – 

 – 
 18,940 

 – 
 19,779 

 538,038 
 843,979 

 – 
 – 

 607,475 
 670,413 

 11,486 

 151,198 
 – 

 865,109 
 1,028,252 

 – 
 – 

 – 

 783,998 
 713,982 

 788,989 
 619,810 

 587,186 
 496,497 

 8,340 

 – 
 – 

 710 
 466 

 – 
 – 

 181,983 

 – 

 333,975 

 163,593 

 469 

 950,540 
 463,499 

 757,057 
 862,272 

 – 
 – 

 442,551 
 61,893 

 918,106 
 664,022 

 – 
 – 

 464,059 
 1,172,496 

 1,182,925 
 767,058 

 3,904,672 
 3,170,182 

 719,083 

 632,817 
 608,406 

 677,356 
 753,726 

 200,000 

 – 
 – 

 – 
 – 

 818,698 

 717,064 
 436,929 

 721,214 
 553,742 

 – 
 – 

 – 
 – 

 – 
 – 

 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 

 – 

 – 
 – 

 – 
 – 

 5,069,657 
 4,765,535 

 1,853,688 

 3,063,568 
 3,661,611 

 4,066,521 
 4,465,851 

 2,871,546 
 3,055,833 

 536,922 

 1,536,825 

 3,372,661 
 1,553,567 

 3,780,695 
 3,977,360 

 1,350,640 
 – 

 9,712,312 
 10,842,320 

 104,145 

 3,784,089 

 310,494 
 – 

 756,961 
 – 

 2,860,852 
 4,020,915 

 3,099,175 
 3,434,204 

 12,327,533 

 12,830,342 

 978,002 

 1,754,168 

 736,000 

 1,062,548 
 887,447 

 17,370 
 26,924 

 313,666 
 290,665 

 5,864,432 
 7,285,428 

 3,451,313 
 2,659,332 

 9,193,306 
 7,859,737 

 873,015 
 466 

 2,418,095 
 104,145 

 41,824,422 
 43,561,285 

12 Long service leave accrued during the year includes a one-off long service loyalty award for G Hodges. 
13 M Jablko commenced in a Disclosed Executive role on 18 July 2016 so 2016 remuneration reflects partial service year. As part of M Jablko’s employment arrangement, she will receive $268,082  

in cash and $1,657,082 in deferred equity vesting from November 2017 to February 2021, as compensation for bonus opportunity foregone and deferred remuneration forfeited.

14 F Ohlsson commenced in a Disclosed Executive role on 1 February 2016 so 2016 remuneration reflects amounts prorated for the partial service year.
15 M Whelan commenced in a Disclosed Executive role on 3 April 2015 so 2015 remuneration reflects amounts prorated for the partial service year.
16 M Smith concluded in role on 31 December 2015 and ceased employment 7 July 2016. Statutory remuneration table reflects his expense up to his date of termination, 7 July 2016. Termination 

benefits reflect payment for accrued annual leave, long service leave and pay in lieu of notice payable upon termination.

17 P Chronican concluded in role on 2 April 2015 and ceased employment 31 December 2015. Statutory remuneration table reflects his expense up to his date of termination, 31 December 2015  
(i.e. shows 15 months of fixed remuneration (noting his annual fixed remuneration for 2015 remained unchanged at $1.3 million) and share-based payments expensed to 31 December 2015).  
AVR reflects amounts received for the partial service year up to 2 April 2015, date concluded in role. Termination benefits reflect payment for accrued annual leave payable upon termination.
18 A Géczy concluded in role on 29 January 2016 and ceased employment 7 October 2016. Statutory remuneration table reflects his expense up to his date of termination, 7 October 2016 (noting  
his annual fixed remuneration for 2016 remained unchanged at $1.25 million) and share-based payments expensed to 7 October 2016. Termination benefits reflect payment for accrued annual 
leave and pay in lieu of notice payable upon termination.

19 J Phillips concluded in role on 11 March 2016 and ceased employment 1 July 2016. Statutory remuneration table reflects her expense up to her date of termination, 1 July 2016. Termination  

benefits reflect payment for accrued annual leave, long service leave and pay in lieu of notice payable upon termination.

20 For those Disclosed Executives who were disclosed in both 2015 and 2016, the following are noted:

S Elliott  

– uplift in year–on–year remuneration, driven by an increase in fixed remuneration upon commencement in CEO role and amortised value of equity.

– decrease in year–on–year total remuneration, driven by decrease in cash incentive, retirement benefit accrued and long service leave accrued.

  A Currie   – decrease in year–on–year total remuneration, driven by decrease in cash incentive and long service leave accrued.
  D Hisco  
  G Hodges   – decrease in year–on–year total remuneration, driven by decrease in cash incentive.
  M Whelan  – increase in year–on–year total remuneration, driven by 2015 remuneration reflecting amounts prorated for the partial service year.
  N Williams  – decrease in year–on–year total remuneration, driven by decrease in cash incentive, retirement benefit accrued and long service leave accrued.
  M Smith   – decrease in year–on–year total remuneration, driven by 2016 remuneration reflecting amounts prorated for the partial service year.
  A Géczy   – decrease in year-on-year total remuneration, driven by decrease in cash incentive.

J Phillips   – decrease in year-on-year total remuneration, driven by 2016 remuneration reflecting amounts prorated for the partial service year.

 53

DIRECTORS’ REPORTANZ ANNUAL REPORT 2016 
 
 
 
 
 
 
 
9. Equity

All shares underpinning equity awards may be purchased on market, or be newly issued shares or a combination of both. For the 2015 equity 
granted to the CEO and Disclosed Executives in November/December 2015, all AVR deferred shares were satisfied through the new issue of 
shares and for LTVR performance rights, the approach to satisfying awards will be determined closer to the time of vesting. For the Former CEO, 
Michael Smith, the shares underpinning the AVR deferred share rights awarded in November 2015 will be purchased on market.

9.1 CEO AND DISCLOSED EXECUTIVES EQUITY 

Details of deferred shares and rights granted to the CEO and Disclosed Executives during the 2016 year, and granted to the CEO and Disclosed 
Executives in prior years which vested, were exercised/sold or which lapsed/were forfeited during the 2016 year is set out below.

TABLE 8: CEO AND DISCLOSED EXECUTIVES EQUITY GRANTED, VESTED, EXERCISED/SOLD AND LAPSED/FORFEITED

Vested

Lapsed/Forfeited

Exercised/Sold

Name

Type of equity

Number 
granted1

Grant  
date

First date 
exercisable

Date  

of expiry Number %

Value2

$ Number %

Value2

$ Number %

 – 
 – 
 – 
 – 
 – 
 – 
12-Nov-17
17-Dec-20
17-Dec-20
17-Dec-20

 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 –   (20,185)  100 
 – 
 – 
 –   (18,898)  100 
 – 
 – 
 –   (18,897)  100 
 18,897  100   523,434 
 –   (18,815)  100 
 18,815  100   521,162 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 –  (118,110)  100   (3,140,238)
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 

 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
12-Nov-17
18-Nov-20
18-Nov-20
18-Nov-20

 – 
 – 
21-Nov-17
21-Nov-17
18-Nov-18
18-Nov-19
12-Nov-17
18-Nov-20
18-Nov-20
18-Nov-20

 – 
 – 
 – 
 – 
12-Nov-17
18-Nov-20
18-Nov-20
18-Nov-20

 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 –   (10,236)  100 
 10,236  100   283,530 
 –   (13,327)  100 
 13,327  100   369,149 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 –   (73,818)  100   (1,962,629)
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 

 – 
 – 
 – 

 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 (9,000)
 – 

 56 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 –   (16,608)  100 
 16,608  100   460,030 
 –   (17,408)  100 
 17,408  100   482,189 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 –   (49,212)  100   (1,308,419)
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 

 – 
 – 
 – 

 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 – 
 9,055  100   250,817 
 – 
 10,975  100   304,000 
 – 
 – 
 – 
 – 
 – 
 – 
 –   (49,212)  100   (1,308,419)
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 

 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

Current CEO and Disclosed Executives

S Elliott4

Deferred shares
Deferred shares
Deferred shares
Deferred shares
Deferred shares
Deferred shares
Performance rights
Performance rights
Performance rights
Performance rights

 20,185  12-Nov-12
 18,898  22-Nov-13
 18,897  22-Nov-13
 18,815  21-Nov-14
 22,796  18-Nov-15
 22,796  18-Nov-15
 118,110  12-Nov-12
 53,191  17-Dec-15
 53,191  17-Dec-15
 53,191  17-Dec-15

M Carnegie Deferred shares
Deferred shares
Deferred shares
Deferred shares
Deferred shares
Deferred shares
Deferred shares

A Currie5

D Hisco6

Deferred shares
Deferred shares
Deferred shares
Deferred shares
Performance rights
Performance rights
Performance rights
Performance rights

Deferred shares
Employee Share Offer
Deferred share rights
Deferred share rights
Deferred share rights
Deferred share rights
Performance rights
Performance rights
Performance rights
Performance rights

G Hodges7 Deferred shares
Deferred shares
Deferred shares
Deferred shares
Performance rights
Performance rights
Performance rights
Performance rights

 24,247  20-Aug-16
 24,292  20-Aug-16
 24,336  20-Aug-16
 19,336  20-Aug-16
 17,034  20-Aug-16
 17,034  20-Aug-16
 18,141  20-Aug-16

 10,236  22-Nov-13
 13,327  21-Nov-14
 17,097  18-Nov-15
 17,097  18-Nov-15
 73,818  12-Nov-12
 18,996  18-Nov-15
 18,996  18-Nov-15
 18,996  18-Nov-15

 16,000 

31-Oct-08
 26  03-Dec-15
 16,608  22-Nov-13
 17,408  21-Nov-14
 21,109  18-Nov-15
 22,427  18-Nov-15
 49,212  12-Nov-12
 17,711  18-Nov-15
 17,711  18-Nov-15
 17,711  18-Nov-15

 9,055  22-Nov-13
 10,975  21-Nov-14
 13,298  18-Nov-15
 13,297  18-Nov-15
 49,212  12-Nov-12
 12,664  18-Nov-15
 12,664  18-Nov-15
 12,664  18-Nov-15

19-Nov-14
22-Nov-14
22-Nov-15
21-Nov-15
18-Nov-16
18-Nov-17
12-Nov-15
17-Dec-18
17-Dec-18
17-Dec-18

21-Nov-16
27-Feb-17
01-Jun-17
20-Aug-17
21-Nov-17
27-Feb-18
01-Jun-18

22-Nov-15
21-Nov-15
18-Nov-16
18-Nov-17
12-Nov-15
18-Nov-18
18-Nov-18
18-Nov-18

31-Oct-11
03-Dec-18
22-Nov-15
21-Nov-15
18-Nov-16
18-Nov-17
12-Nov-15
18-Nov-18
18-Nov-18
18-Nov-18

22-Nov-15
21-Nov-15
18-Nov-16
18-Nov-17
12-Nov-15
18-Nov-18
18-Nov-18
18-Nov-18

54

Vested and 
exercisable 
as at 30 
Sep 20163

Value2
$

Unexer- 
cisable  
as at  
30 Sep  
2016

 504,720 
 472,539 
 472,514 
 470,463 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 284,515 
 370,431 
 – 
 – 
 – 
 – 
 – 
 – 

 218,431 
 – 
 380,346 
 398,668 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 7,000 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 9,055 
 10,975 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 22,796 
 22,796 
 – 
 53,191 
 53,191 
 53,191 

 24,247 
 24,292 
 24,336 
 19,336 
 17,034 
 17,034 
 18,141 

 – 
 – 
 17,097 
 17,097 
 – 
 18,996 
 18,996 
 18,996 

 – 
 26 
 – 
 – 
 21,109 
 22,427 
 – 
 17,711 
 17,711 
 17,711 

 – 
 – 
 13,298 
 13,297 
 – 
 12,664 
 12,664 
 12,664 

DIRECTORS’ REPORT (continued)Name

Type of equity

Number 
granted1

Grant  
date

First date 
exercisable

Date  

of expiry Number %

Value2

$ Number %

Value2

$ Number %

Vested and 
exercisable 
as at 30 
Sep 20163

Value2
$

Vested

Lapsed/Forfeited

Exercised/Sold

M Jablko

Deferred shares
Deferred shares
Deferred shares
Deferred shares
Deferred shares
Deferred shares
Deferred shares

 20,825  20-Aug-16
 3,153  20-Aug-16
 11,444  20-Aug-16
 3,153  20-Aug-16
 11,444  20-Aug-16
 7,617  20-Aug-16
 4,540  20-Aug-16

27-Feb-17
20-Aug-17
27-Feb-18
20-Aug-18
27-Feb-19
27-Feb-20
27-Feb-21

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 –   (20,185)  100 
 (9,448)  100 
 – 
 (9,407)  100 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 –   (11,811)  100 
 –   (13,327)  100 
 – 
 – 
 – 
 – 
 –   (29,225)  100 
 – 
 – 

 – 
 – 

 – 

 20,185  100   536,667 
 9,448  100   261,703 
 9,407  100   260,567 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 

 11,811  100   327,156 
 13,327  100   369,149 
 – 
 – 
 – 
 – 
 29,225  100   777,017 
 – 
 – 

 – 
 – 

 – 

 –   (30,708)  100 
 30,708  100  850,590 
 –   (30,574)  100 
 30,574  100  846,878 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 –  (328,810)  100   (8,669,898)
 – 

 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 – 
 – 
 – 

 – 
 – 
 – 

 12,543  100   347,432 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 –   (12,543)  100 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 – 
 9,448  100  261,703 
 – 
 12,543  100   347,432 
 – 
 – 
 – 
 – 
 – 
 – 
 –   (49,212)  100   (1,308,419)
 – 
 (142,968)
 24 
 (5,943)
 – 
 – 
 (131,613)
 24 
 – 
 – 
 (5,471)
 (244,005)
 57 
 –   (10,143)
 – 
 (244,005)
 57 
 –   (10,143)
 – 
 (244,005)
 57 
 –   (10,143)
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 9,448 
 12,543 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 523,290 
 262,612 
 261,472 
 – 
 – 
 – 
 – 
 – 

 328,293 
 370,431 
 – 
 – 
 777,017 
 – 

 853,544 
 849,820 
 – 
 – 
 – 

 325,250 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

Unexer- 
cisable  
as at  
30 Sep  
2016

 20,825 
 3,153 
 11,444 
 3,153 
 11,444 
 7,617 
 4,540 

 – 
 – 
 – 
 16,147 
 16,147 
 17,730 
 17,730 
 17,730 

 – 
 – 
 17,097 
 17,097 
 – 
 33,632 

 – 
 – 
 38,736 
 41,156 
 – 

 – 
 14,248 
 14,247 
 20,263 
 20,263 
 20,263 

 – 
 – 
 15,198 
 15,197 
 – 
 18,635 
 17,153 
 7,587 
 7,587 
 7,587 

F Ohlsson8

M Whelan9 Deferred shares
Deferred shares
Deferred shares
Deferred shares
Deferred shares
Performance rights
Performance rights
Performance rights

N Williams10 Deferred shares
Deferred shares
Deferred shares
Deferred shares
Deferred share rights
Deferred share rights

 20,185  12-Nov-12
 9,448  22-Nov-13
 9,407  21-Nov-14
 16,147  18-Nov-15
 16,147  18-Nov-15
 17,730  18-Nov-15
 17,730  18-Nov-15
 17,730  18-Nov-15

 11,811  22-Nov-13
 13,327  21-Nov-14
 17,097  18-Nov-15
 17,097  18-Nov-15
 29,225  12-Nov-12
 33,632  18-Nov-15

Former CEO and Disclosed Executives

M Smith11 Deferred shares
Deferred shares
Deferred share rights
Deferred share rights
Performance rights

 30,708  22-Nov-13
 30,574  21-Nov-14
 38,736  18-Nov-15
 41,156  18-Nov-15
 328,810  19-Dec-12

A Géczy12 Deferred shares
Deferred shares
Deferred shares
Performance rights
Performance rights
Performance rights

J Phillips13 Deferred shares
Deferred shares
Deferred shares
Deferred shares
Performance rights
Performance rights
Performance rights
Performance rights
Performance rights
Performance rights

 12,543  21-Nov-14
 14,248  18-Nov-15
 14,247  18-Nov-15
 20,263  18-Nov-15
 20,263  18-Nov-15
 20,263  18-Nov-15

 9,448  22-Nov-13
 12,543  21-Nov-14
 15,198  18-Nov-15
 15,197  18-Nov-15
 49,212  12-Nov-12
 24,578  21-Nov-14
 22,624  21-Nov-14
 17,730  18-Nov-15
 17,730  18-Nov-15
 17,730  18-Nov-15

12-Nov-15
22-Nov-15
21-Nov-15
18-Nov-16
18-Nov-17
18-Nov-18
18-Nov-18
18-Nov-18

22-Nov-15
21-Nov-15
18-Nov-16
18-Nov-17
12-Nov-15
18-Nov-18

22-Nov-15
21-Nov-15
18-Nov-16
18-Nov-17
19-Dec-15

21-Nov-15
18-Nov-16
18-Nov-17
18-Nov-18
18-Nov-18
18-Nov-18

22-Nov-15
21-Nov-15
18-Nov-16
18-Nov-17
12-Nov-15
21-Nov-17
21-Nov-17
18-Nov-18
18-Nov-18
18-Nov-18

 – 
 – 
 – 
 – 
 – 
18-Nov-20
18-Nov-20
18-Nov-20

 – 
 – 
 – 
 – 
12-Nov-17
18-Nov-20

 – 
 – 
18-Nov-18
18-Nov-19
19-Dec-17

 – 
 – 
 – 
18-Nov-20
18-Nov-20
18-Nov-20

 – 
 – 
 – 
 – 
12-Nov-17
21-Nov-19
21-Nov-19
18-Nov-20
18-Nov-20
18-Nov-20

1  Executives, for the purpose of the five highest paid executive disclosures, are defined as Disclosed Executives or other members of the Group Executive Committee. Rights granted to the five 

highest paid executives as remuneration in 2016 are included above.

2  The point in time value of shares/share rights and/or performance rights is based on the one day VWAP of the Company’s shares traded on the ASX on the date of vesting, lapsing/forfeiture  

or exercising/sale/transfer out of trust, multiplied by the number of shares/share rights and/or performance rights. 

3  The number vested and exercisable is the number of shares, options and rights that remain vested at the end of the reporting period. No shares, options and rights were vested and unexercisable.
4  S Elliott – Performance rights granted 12 Nov 2012 lapsed on 12 Nov 2015 and the one day VWAP was $26.5874. Prior year grants of performance rights that remained unexerciseable as at 30 Sep 

2016 include: 68,965 (Nov 2016), 53,945 (Nov 2017) and 159,573 (Nov 2018).

5  A Currie – Performance rights granted 12 Nov 2012 lapsed on 12 Nov 2015 and the one day VWAP was $26.5874. Prior year grants of performance rights that remained unexerciseable as at 30 Sep 

2016 include: 51,723 (Nov 2016), 50,574 (Nov 2017) and 56,988 (Nov 2018).

6  D Hisco – Deferred share rights granted 22 Nov 2013 and 21 Nov 2014 were exercised on 1 Apr 2016, the one day VWAP on date of exercise was $22.9014. Performance rights granted 12 Nov 2012 
lapsed on 12 Nov 2015 and the one day VWAP was $26.5874. Prior year grants of performance rights that remained unexerciseable as at 30 Sep 2016 include: 48,220 (Nov 2016), 47,152 (Nov 2017) 
and 53,133 (Nov 2018).

7  G Hodges – Performance rights granted 12 Nov 2012 lapsed on 12 Nov 2015 and the one day VWAP was $26.5874. Prior year grants of performance rights that remained unexerciseable as at 

30 Sep 2016 include: 34,482 (Nov 2016), 33,716 (Nov 2017) and 37,992 (Nov 2018).

8  F Ohlsson – Commenced in a Disclosed Executive role on 1 Feb 2016 and there are no disclosable transactions from this date.
9  M Whelan – Prior year grants of performance rights that remained unexerciseable as at 30 Sep 2016 include: 13,792 (Nov 2016), 13,486 (Nov 2017) and 53,190 (Nov 2018).
10 N Williams – Deferred share rights granted 12 Nov 2012 were exercised on 12 Nov 2015, the one day VWAP on date of exercise was $26.5874. Prior year grants of deferred share rights that 

remained unexerciseable as at 30 Sep 2016 include: 27,603 (Nov 2016), 27,685 (Nov 2017) and 33,632 (Nov 2018).

11 M Smith – Performance rights granted 19 Dec 2012 lapsed on 19 Dec 2015 and the one day VWAP was $26.3675. Prior year grants of performance rights that remained unexerciseable as at date  

of termination include: 201,086 (Dec 2016) and 229,272 (Dec 2017).

12 A Géczy – Prior year grants of performance rights that remained unexerciseable as at 30 Sep 2016 include: 43,102 (Nov 2016), 53,945 (Nov 2017) and 60,789 (Nov 2018).
13 J Phillips – Performance rights granted 12 Nov 2012 lapsed on 12 Nov 2015 and the one day VWAP was $26.5874. Performance rights granted Nov 2014 and Nov 2015 lapsed on 1 Jul 2016 and the 
one day VWAP was $24.0565. Prior year grants of performance rights that remained unexerciseable as at date of termination include: 34,482 (Nov 2016), 35,788 (Nov 2017) and 22,761 (Nov 2018). 

 55

DIRECTORS’ REPORTANZ ANNUAL REPORT 20169.2 NED, CEO AND DISCLOSED EXECUTIVES EQUITY HOLDINGS

Details of shares held directly, indirectly or beneficially by each NED, including their related parties, are provided below.

TABLE 9: NED SHAREHOLDINGS  
(INCLUDING MOVEMENTS DURING THE 2016 YEAR)

Name

Type

Current Non-Executive Directors

D Gonski

I Atlas

P Dwyer

H Lee

G Liebelt

I Macfarlane

J Macfarlane

Ordinary shares

Ordinary shares

Ordinary shares

Directors’ Share Plan
Ordinary shares

Ordinary shares
Capital notes 1
Capital notes 2

Ordinary shares
Capital notes 1
Capital notes 4
Convertible preference shares (CPS2)
Convertible preference shares (CPS3)

Ordinary shares
Capital notes 2
Capital notes 3

Opening balance at
1 Oct 2015

Resulting from any 
other changes  
during the year1

Closing balance at 
30 Sep 20162,3

 31,488 

 7,360 

 10,567 

 2,230
 8,000

 10,315 
 1,500
 2,500 

 18,183 
 1,500
 –
 1,000 
 1,000 

 12,851 
 2,000 
 5,000 

 –

 –

 4,433 

 152 
–

–
–
–

–
–
 1,000 
 (1,000)
 –

 –
 –
 –

 31,488

 7,360

 15,000

 2,382
 8,000 

 10,315 
 1,500 
 2,500 

 18,183
 1,500 
 1,000
 –
 1,000 

 12,851 
 2,000 
 5,000 

1  Shares from any other changes during the year include the net result of any shares purchased (including under the ANZ Share Purchase Plan), sold, or acquired under the Dividend 

Reinvestment Plan.

2  The following securities (included in the holdings above) were held on behalf of the NEDs (i.e. indirect beneficially held securities) as at 30 September 2016: 
  D Gonski  
I Atlas  
  P Dwyer  
  H Lee  
  G Liebelt  

31,488
7,360
15,000
2,382
14,315
I Macfarlane  21,683
J Macfarlane   19,851

3  There was no change in the balance as at the Director's Report sign-off date. 

56

DIRECTORS’ REPORT (continued) 
 
 
Details of shares, deferred share rights and performance rights held directly, indirectly or beneficially by the CEO and each Disclosed Executive, 
including their related parties, are provided below.

TABLE 10: CEO AND DISCLOSED EXECUTIVE SHAREHOLDINGS AND RIGHTS HOLDINGS  
(INCLUDING MOVEMENTS DURING THE 2016 YEAR)

Name

Type

CEO and Current Disclosed Executives

S Elliott

M Carnegie5
A Currie

D Hisco

G Hodges

M Jablko5

F Ohlsson5

M Whelan

N Williams

Deferred shares
Ordinary shares
Performance rights

Deferred shares
Deferred shares
Ordinary shares
Performance rights

Deferred shares
Employee Share Offer
Ordinary shares
Deferred share rights
Performance rights

Deferred shares
Capital notes 4
Ordinary shares
Performance rights

Deferred shares

Employee Share Offer
Deferred share rights
Performance rights
Deferred shares
Performance rights

Deferred shares
Ordinary shares
Deferred share rights

Former CEO and Disclosed Executives

M Smith6

A Géczy

J Phillips6

Deferred shares
Ordinary shares
Deferred share rights
Performance rights

Deferred shares
Ordinary shares
Performance rights

Deferred shares
Ordinary shares
Performance rights

Opening balance at 
1 Oct 2015

Granted during  
the year as 
remuneration1

Received during the 
year on exercise of 
options or rights

Resulting from any 
other changes  
during the year2

Closing balance at  
30 Sep 20163,4

 103,142 
 44 
 241,020 

 – 
 38,958 
 1,042 
 176,115 

 16,000 
 48 
 91,162 
 52,386 
 144,584 

 172,939 
 – 
 70,639 
 117,410 

 – 

 74 
 45,718 
 33,818 
 118,763 
 27,278 

 40,636 
 567 
 84,513 

 94,329 
 978,838 
 – 
 759,168 

 25,761 
 – 
 97,047 

 61,528 
 5,835 
 130,896 

 45,592 
 – 
 159,573 

 144,420 
 34,194 
 – 
 56,988 

 – 
 26 
 – 
 43,536 
 53,133 

 26,595 
 – 
 – 
 37,992 

 62,176 

 – 
 – 
 – 
 32,294 
 53,190 

 34,194 
 – 
 33,632 

 – 
 – 
 79,892 
 – 

 28,495 
 – 
 60,789 

 30,395 
 – 
 53,190 

 –
 – 
 – 

 – 
 – 
 – 
 – 

 – 
 – 
 34,016 
 (34,016)
 – 

 – 
 – 
 – 
 – 

 – 

 – 
 – 
 – 
 – 
 – 

 –
 29,225 
 (29,225)

 – 
 – 
 – 
 – 

 – 
 – 
 – 

 – 
 – 
 – 

 (82,252)
 87,949 
 (118,110)

 – 
 (22,689)
 – 
 (73,818)

 (9,000)
 –
 86,000 
 – 
 (49,212)

 9,158 
 1,350 
 – 
 (49,212)

 – 

 – 
–
 –
 (38,342)
 –

 (24,305)
 (29,792)
 – 

 (59,354)
 63,756 
 – 
 (328,810)

 (11,895)
 4,022 
 – 

 5,191 
 – 
 (91,055)

 66,482 
 87,993 
 282,483 

 144,420 
 50,463 
 1,042 
 159,285 

 7,000 
 74 
 211,178 
 61,906 
 148,505 

 208,692 
 1,350 
 70,639 
 106,190 

 62,176 

 74 
 45,718 
 33,818 
 112,715 
 80,468 

 50,525 
 – 
 88,920 

 34,975 
 1,042,594 
 79,892 
 430,358 

 42,361 
 4,022 
 157,836 

 97,114 
 5,835 
 93,031 

1  Details of options/rights granted as remuneration during 2016 are provided in Table 7.
2  Shares resulting from any other changes during the year include the net result of any shares purchased (including under the ANZ Share Purchase Plan), forfeited, sold or acquired under the 

Dividend Reinvestment Plan.

3  The following shares (included in the holdings above) were held on behalf of the CEO and Disclosed Executives (i.e. indirect beneficially held shares) as at 30 September 2015: 

S Elliott  

 154,475
  M Carnegie   144,420
 50,463
  A Currie  
 102,074
  D Hisco  
 252,777
  G Hodges  
 62,176
  M Jablko  
 74
F Ohlsson  
  M Whelan   112,715
  N Williams  
 50,525
  M Smith    1,077,569
 42,361
  A Géczy  
 42,938
J Phillips  

4  No options/rights were vested and exercisable or vested and unexerciseable as at 30 September 2016. There was no change in the balance as at the Director's Report sign-off date.
5  Commencing balance is based on holdings as at the date of commencement in a Disclosed Executive role.
6  Concluding balance is based on holdings as at the date of termination.

 57

DIRECTORS’ REPORTANZ ANNUAL REPORT 2016 
 
 
9.3 EQUITY VALUATIONS

This section outlines the valuations used throughout this report in relation to equity grants. 

ANZ engages an external expert to independently value any required deferred share rights and performance rights, taking into account factors 
including the performance conditions, share price volatility, life of the instrument, dividend yield and share price at grant date. 

The following table provides details of the valuations of the various equity instruments issued during the year and in prior years for shares and 
rights where vesting, lapse/forfeiture or exercise/sale has occurred during the year:

TABLE 11: EQUITY VALUATION INPUTS – SHARES AND RIGHTS

Recipients

Type

Grant date

Exercise  
price  
$

Equity  
fair 
value1
$

Share 
closing
price at 
grant
$

ANZ 
expected 
volatility  
%

Equity 
term 
(years)

Vesting 
period  
(years)

Expected 
life  
(years)

Expected 
dividend 
yield %

Risk free 
interest 
rate %

31-Oct-08
Deferred shares
Executives
12-Nov-12
Deferred shares
CEOs and Executives
12-Nov-12
Deferred shares
CEOs and Executives
22-Nov-13
Deferred shares
CEOs and Executives
22-Nov-13
Deferred shares
CEOs and Executives
21-Nov-14
CEOs and Executives
Deferred shares
18-Nov-15
Current CEO and Executives Deferred shares
18-Nov-15
Current CEO and Executives Deferred shares
20-Aug-16
Deferred shares
Executives
20-Aug-16
Deferred shares
Executives
20-Aug-16
Deferred shares
Executives
20-Aug-16
Deferred shares
Executives
20-Aug-16
Deferred shares
Executives
20-Aug-16
Deferred shares
Executives
20-Aug-16
Deferred shares
Executives
20-Aug-16
Deferred shares
Executives
20-Aug-16
Deferred shares
Executives
20-Aug-16
Deferred shares
Executives
Deferred shares
Executives
20-Aug-16
Employee Share Offer shares 3-Dec-15
Executives
12-Nov-12
Deferred share rights
Executives
22-Nov-13
Deferred share rights
Executives
21-Nov-14
Executives
Deferred share rights
18-Nov-15
Former CEO and Executives Deferred share rights
18-Nov-15
Former CEO and Executives Deferred share rights
18-Nov-15
Deferred share rights
Executives
12-Nov-12
Performance rights
Current CEO and Executives
19-Dec-12
Performance rights
Former CEO
21-Nov-14
Performance rights
Executives
21-Nov-14
Performance rights
Executives
18-Nov-15
Performance rights
Current CEO and Executives 
(for allocation purposes)
Current CEO and Executives 
(for allocation purposes)
Current CEO and Executives 
(for allocation purposes)
Executives  
(for expensing purposes)
Executives  
(for expensing purposes)
Executives  
(for expensing purposes)
Current CEO  
(for expensing purposes)
Current CEO  
(for expensing purposes)
Current CEO  
(for expensing purposes)

Performance rights

Performance rights

Performance rights

Performance rights

Performance rights

Performance rights

Performance rights

Performance rights

18-Nov-15

18-Nov-15

18-Nov-15

18-Nov-15

18-Nov-15

17-Dec-15

17-Dec-15

17-Dec-15

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

17.18
24.57
24.57
31.66
31.66
31.84
26.66
26.66
26.58
26.58
26.58
26.58
26.58
26.58
26.58
26.58
26.58
26.58
26.58
27.79
20.53
28.60
30.16
25.17
23.69
22.30
10.16
9.58
14.24
15.47
26.32

17.36
24.45
24.45
31.68
31.68
31.82
26.75
26.75
26.68
26.68
26.68
26.68
26.68
26.68
26.68
26.68
26.68
26.68
26.68
27.81
24.45
31.68
31.82
26.75
26.75
26.75
24.45
24.64
31.82
31.82
26.75

0.00

26.32

26.75

0.00

26.32

26.75

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
22.5
20.0
17.5
20.0
20.0
20.0
22.5
22.5
17.5
17.5
–

–

–

0.00

9.94

26.75

20.0

0.00

9.02

26.75

20.0

0.00

4.80

26.75

20.0

0.00

11.28

26.53

25.0

0.00

11.16

26.53

25.0

0.00

7.36

26.53

25.0

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
5
4
3
3
4
5
5
5
5
5
5

5

5

5

5

5

5

5

5

3
2
3
1
2
1
1
2
0.3
0.5
0.8
1
1.3
1.5
1.8
2
2.5
3.5
4.5
3
3
2
1
1
2
3
3
3
3
3
3

3

3

3

3

3

3

3

3

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
3
2
1
1
2
3
3
3
3
3
3

3

3

3

3

3

3

3

3

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
6.00
5.25
5.50
6.25
6.25
6.25
6.00
6.00
5.50
5.50
–

–

–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
2.58
2.75
2.53
2.02
2.11
2.20
2.58
2.77
2.53
2.53
–

–

–

6.25

2.02

6.25

2.11

6.25

2.20

6.50

2.10

6.50

2.10

6.50

2.10

1 

 For shares, the volume weighted average share price of all ANZ shares sold on the ASX on the date of grant is used to calculate the fair value. No dividends are incorporated into the measurement 
of the fair value of shares. For rights, an independent fair value calculation is conducted to determine the fair value.

58

DIRECTORS’ REPORT (continued)10. NEDs, CEO and Disclosed Executives Loan and Other Transactions (non remuneration)

10.1 LOAN TRANSACTIONS

Loans made to the NEDs, the CEO and Disclosed Executives are made in the ordinary course of business on normal commercial terms and 
conditions no more favourable than those given to other employees or customers, including the term of the loan, security required and the 
interest rate.

Details of loans outstanding at the reporting date to NEDs, the CEO and Disclosed Executives including their related parties, where the 
individual’s aggregate loan balance exceeded $100,000 at any time during the year, are provided below. Other than the loans disclosed below 
no other loans were made, guaranteed or secured by any entity in the Group to the NEDs, the CEO and Disclosed Executives, including their 
related parties.

TABLE 12: NED LOAN TRANSACTIONS

Name

Non-Executive Directors

J Macfarlane

Total

Opening balance at
1 Oct 2015
$

Closing balance at
30 Sep 2016
$

Interest paid and
payable in the
reporting period1
$

Highest balance
in the reporting
period
$

 7,882,159 

 7,882,159 

 8,851,891 

 8,851,891 

 282,972 

 282,972 

 10,418,743 

 10,418,743 

1  Actual interest paid after taking into consideration offset accounts. The loan balance is shown gross, however the interest paid takes into account the impact of offset amounts.

TABLE 13: CEO AND DISCLOSED EXECUTIVE LOAN TRANSACTIONS

Name

Current CEO and Current Disclosed Executives

S Elliott
A Currie
D Hisco
G Hodges
F Ohlsson
M Whelan
N Williams

Former CEO and Former Disclosed Executives

M Smith3
A Géczy4
J Phillips3

Total

Opening balance at
1 Oct 20151
$

Closing balance at
30 Sep 2016
$

Interest paid and
payable in the
reporting period2
$

Highest balance
in the reporting
period
$

 1,598,516 
 3,833,108 
 2,116,292 
 3,961,872 
 1,500,000 
 2,690,090 
 286,000 

 2,598,510 
 3,668,573 
 2,114,163 
 3,231,536 
 3,000,000 
 1,718,615 
 39,192 

 52,684 
 162,158 
 102,310 
 138,877 
– 
 82,008 
 7,188 

 2,598,516 
 4,586,240 
 4,360,325 
 4,199,572 
 3,000,000 
 2,763,650 
 541,254 

 1,000,000 
 24,777,211 
 2,254,377 

 4,500,000 
 21,169,935 
–

 84,199 
 1,110,753 
 67,973 

 4,500,000 
 24,780,089 
 2,263,443 

 44,017,466 

 42,040,523 

 1,808,149 

 53,593,089 

1  For Disclosed Executives who commenced during the 2016 financial year, opening balances are as at date of commencement. 
2  Actual interest paid after taking into consideration offset accounts. The loan balance is shown gross, however the interest paid takes into account the impact of offset amounts.
3  Concluding balance is based on balance as at the date of termination.
4  A Géczy’s loan balance has reduced significantly post the balance date and it is expected that this will reduce to nil by the end of December 2016.

10.2 OTHER TRANSACTIONS

All other transactions of the NEDs, the CEO and Disclosed Executives and their related parties are conducted on normal commercial terms  
and conditions no more favourable than those given to other employees or customers, and are deemed trivial or domestic in nature.

Signed in accordance with a resolution of the Directors

David M Gonski, AC 
Chairman

2 November 2016

Shayne Elliott
Director

 59

DIRECTORS’ REPORTANZ ANNUAL REPORT 2016SECTION

02

CONSOLIDATED FINANCIAL STATEMENTS 

Income Statement  

Statement of Comprehensive Income  
Balance Sheet  
Cash Flow Statement  
Statement of Changes in Equity 

NOTES TO THE FINANCIAL STATEMENTS 

Basis of Preparation

01  Significant Accounting Policies 
02 

 Critical Estimates and Judgements used in Applying Accounting Policies 

Financial Performance

03  Net Interest Income 
04  Non-Interest Income 
05  Expenses 
06 
Income Tax 
07  Dividends  
08  Earnings Per Ordinary Share  
09  Segment Analysis 
10  Notes to the Cash Flow Statement 

Financial Assets

11  Cash   
12  Trading Securities 
13  Derivative Financial Instruments  
14  Available-for-sale Assets  
15  Net Loans and Advances  
16  Provision for Credit Impairment 

Financial Liabilities 

17  Deposits and Other Borrowings 
18  Debt Issuances 
19  Subordinated Debt 

Financial Instrument Disclosures 

20  Financial Risk Management 
21  Fair Value of Financial Assets and Liabilities 
22  Maturity Analysis of Assets and Liabilities 
23 
24  Offsetting 
25 

 Credit Related Commitments, Guarantees and Contingent Liabilities 

 Assets Charged as Security for Liabilities and Collateral Accepted as Security for Assets 

6060

62

63
64
65
66 

68
77

79
80
81
82
85
87
88
91

92
92
92
98
99
101

103
103
104

107
128
136
137
138
140

 
NOTES TO THE FINANCIAL STATEMENTS (continued) 

Non-financial Assets

26  Goodwill and Other Intangible Assets 
27  Premises and Equipment 
28  Other Assets 

Non-financial Liabilities

29  Provisions 
30  Payables and Other Liabilities  

Equity

31  Shareholders' Equity 
32  Capital Management 

Consolidation and Presentation 

Investments in associates 

33  Controlled Entities 
34 
35  Structured Entities 
36  Transfers of Financial Assets 

Life Insurance and Funds Management Business

37  Life Insurance Business 

Employee and Related Party Transactions

38  Superannuation and Post Employment Benefit Obligations 
39  Employee Share and Option Plans 
40   Related Party Disclosures 

Other Disclosures 

41  Other Contingent Liabilities and Contingent Assets 
42  Compensation of Auditors 
43  Changes to Comparatives  
44   Events Since the End of the Financial Year  

Directors’ Declaration and Responsibility Statement 
Independent Auditor’s Report 

ANZ ANNUAL REPORT 2016
ANZ ANNUAL REPORT 2016

141
142
143

143
143

144
146

149
150
151
153

154

157
160
167

168
171
171
173

174
175 

SECTION 2

 61
 61

FINANCIAL STATEMENTS

Income Statement for the year ended 30 September

Interest income
Interest expense

Net interest income

Other operating income
Net funds management and insurance income 
Share of associates’ profit

Operating income
Operating expenses

Profit before credit impairment and income tax
Credit impairment charge

Profit before income tax

Income tax expense

Profit for the year

Comprising:

Profit attributable to non-controlling interests
Profit attributable to shareholders of the Company

Earnings per ordinary share (cents)
Basic
Diluted
Dividend per ordinary share (cents)

1  Comparative amounts have changed. Refer to note 43 for details.

The notes appearing on pages 68 to 173 form an integral part of these financial statements. 

Note

Consolidated1

2016
$m

2015
$m

The Company1

2016
$m

2015
$m

3
3

4
4
4

5

16

6

8
8
7

 29,951 
 (14,856)

 30,526 
 (15,910)

 26,387 
 (15,622)

 26,665 
 (16,249)

 15,095 

 14,616 

 10,765 

 10,416 

 3,129 
 1,764 
 541 

 20,529 
 (10,422)

 10,107 
 (1,929)

 8,178 

 (2,458)

 5,720 

 4,034 
 1,815 
 625 

 21,090 
 (9,378)

 11,712 
 (1,179)

 10,533 

 (3,026)

 7,507 

 5,660 
 198 
 347 

 16,970 
 (8,340)

 8,630 
 (1,539)

 7,091 

 (1,404)

 5,687 

 6,587 
 210 
 376 

 17,589 
 (7,369)

 10,220 
 (969)

 9,251 

 (1,945)

 7,306 

 11 
 5,709 

 14 
 7,493 

– 
 5,687 

– 
 7,306 

 197.4 
 189.3 
 160.0 

 271.5 
 257.2 
 181.0 

n/a
n/a
n/a

n/a
n/a
n/a

62

Statement of Comprehensive Income for the year ended 30 September

Profit for the year

Other comprehensive income

Items that will not be reclassified subsequently to profit or loss
Remeasurement gain/(loss) on defined benefit plans1
Fair value gain/(loss) attributable to changes in own credit risk  
  of financial liabilities designated at fair value

Income tax on items that will not be reclassified subsequently to profit or loss
Remeasurement gain/(loss) on defined benefit plans
Fair value gain/(loss) attributable to changes in own credit risk  
  of financial liabilities designated at fair value

Items that may be reclassified subsequently to profit or loss
Foreign currency translation reserve 
  Exchange differences taken to equity2
  Exchange differences transferred to income statement

Available-for-sale revaluation reserve
  Valuation gain/(loss) taken to equity
  Transferred to income statement

Cash flow hedge reserve 
  Valuation gain/(loss) taken to equity
  Transferred to income statement 

Income tax on items that may be reclassified subsequently to profit or loss
  Available-for-sale revaluation reserve
  Cash flow hedge reserve

Share of associates’ other comprehensive income3

Other comprehensive income net of tax

Total comprehensive income for the year

Comprising total comprehensive income attributable to:
  Non-controlling interests
  Shareholders of the Company

Note

31,38

31

31

31

Consolidated

2016
$m

2015
$m

 5,720 

 7,507 

The Company

2016
$m

 5,687 

2015
$m

7,306

 (72)

 (10)

 11 

 3 

 (6)

 52 

 4 

 (15)

 (88)

 (10)

 16 

 3 

 (456)
 (126)

 1,736 
 (4)

 (476)
 (126)

 42 
 (48)

 64 
 17 

 7 
 (21)

 4 

 (585)

 5,135 

 4 
 5,131 

 (40)
 (71)

 160 
 (15)

 36 
 (45)

 59 

 1,851 

 9,358 

 30 
 9,328 

 (15)
 (4)

 (22)
 10 

 9 
 5 

 13 

 (685)

 5,002 

–
 5,002 

 24 

 52 

 (4)

 (15)

 878 
 (4)

 (74)
 (49)

 149 
– 

 39
 (46)

44

 994 

 8,300 

–
8,300

Includes a foreign exchange loss on GBP denominated defined benefit plans of $15 million (2015: nil) for the Group and $15 million (2015: nil) for the Company.
Includes a $7 million loss of foreign currency translation differences attributed to non-controlling interests (2015: $16 million gain) for the Group.

1 
2 
3  Share of associates’ other comprehensive income includes items that may be reclassified subsequently to profit or loss comprised of Available-for-sale assets reserve gain of $10 million (2015: 

gain of $53 million) for the Group and gain of $13 million (2015: gain of $44 million) for the Company; Foreign currency translation reserve of nil (2015: gain of $8 million) for the Group,  
as well as items that will not be reclassified subsequently to profit or loss comprised of Defined Benefit Plans loss of $6 million (2015: loss of $2 million) for the Group.

The notes appearing on pages 68 to 173 form an integral part of these financial statements. 

FINANCIAL STATEMENTS

 63

ANZ ANNUAL REPORT 2016FINANCIAL STATEMENTS (continued)

Balance Sheet as at 30 September

Assets
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments
Available-for-sale assets
Net loans and advances
Regulatory deposits
Due from controlled entities
Shares in controlled entities
Investments in associates
Current tax assets
Deferred tax assets
Goodwill and other intangible assets
Investments backing policy liabilities
Premises and equipment
Other assets
Esanda Dealer Finance assets held for sale

Total assets

Liabilities
Settlement balances owed by ANZ
Collateral received
Deposits and other borrowings
Derivative financial instruments
Due to controlled entities
Current tax liabilities
Deferred tax liabilities
Policy liabilities
External unit holder liabilities (life insurance funds)
Provisions
Payables and other liabilities
Debt issuances
Subordinated debt

Total liabilities

Net assets

Shareholders' equity
Ordinary share capital
Reserves
Retained earnings

Share capital and reserves attributable to shareholders of the Company
Non-controlling interests

Total shareholders' equity

The notes appearing on pages 68 to 173 form an integral part of these financial statements. 

64

Note

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

11

12
13
14
15

33
34
6
6
26
37
27
28
15

17
13

6
6
37

29
30
18
19

31
31
31

31

 48,675 
 21,951 
 12,723 
 47,188 
 87,496 
 63,113 
 575,852 
 2,296 
 – 
 – 
 4,272 
 126 
 623 
 7,672 
 35,656 
 2,205 
 5,021 
 – 

 53,903 
 18,596 
 9,967 
 49,000 
 85,625 
 43,667 
 562,173 
 1,773 
– 
– 
 5,440 
 90 
 402 
 8,312 
 34,820 
 2,221 
 5,846 
 8,065 

 46,072 
 19,905 
 10,878 
 35,059 
 75,872 
 55,721 
 446,531 
 671 
 106,797 
 18,117 
 1,974 
 116 
 887 
 2,214 
 – 
 967 
 2,181 
 – 

 51,217 
 16,601 
 8,234 
 37,373 
 75,694 
 37,612 
 440,383 
 557 
 109,920
 17,823 
 3,018 
 84 
 712 
 2,830 
–
 990 
 2,949 
 8,065 

 914,869 

 889,900 

 823,962 

 814,062 

 10,625 
 6,386 
 588,195 
 88,725 
 – 
 188 
 227 
 36,145 
 3,333 
 1,209 
 8,865 
 91,080 
 21,964 

 11,250 
 7,829 
 570,794 
 81,270 
– 
 267 
 249 
 35,401 
 3,291 
 1,074 
 10,366 
 93,747 
 17,009 

 9,079 
 5,882 
 479,963 
 76,243 
 103,416 
 62 
 78 
 – 
 – 
 832 
 5,566 
 71,875 
 20,707 

 9,901 
 6,886 
 472,031 
 71,844 
 105,079 
 94
 123 
– 
– 
 731 
 6,294 
 75,579 
 15,812 

 856,942 

 832,547 

 773,703 

 764,374 

 57,927 

 57,353 

 50,259 

 49,688 

 28,765 
 1,078 
 27,975 

 57,818 
 109 

 57,927 

 28,367 
 1,571 
 27,309 

 57,247 
 106 

 57,353 

 29,162 
 344 
 20,753 

 50,259 
 – 

 50,259 

 28,611 
939
 20,138 

 49,688 
–

 49,688 

Cash Flow Statement for the year ended 30 September

Cash flows from operating activities
Interest received
Interest paid
Dividends received
Other operating income received
Other operating expenses paid
Income taxes paid
Net cash flows from funds management and insurance business
   Premiums, other income and life investment deposits received
   Investment income and policy deposits received
   Claims and policyholder liability payments
   Commission expense (paid)/received

Cash flows from operating activities before changes in operating assets and liabilities

Changes in operating assets and liabilities arising from cash flow movements
(Increase)/decrease in operating assets
   Collateral paid
   Trading securities
   Loans and advances
   Net intra-group loans and advances
Net cash flows from investments backing policyholder liabilities
   Purchase of insurance assets
   Proceeds from sale/maturity of insurance assets
Increase/(decrease) in operating liabilities
   Deposits and other borrowings
   Settlement balances owed by ANZ
   Collateral received
   Payables and other liabilities

Change in operating assets and liabilities arising from cash flow movements

Net cash provided by operating activities

Cash flows from investing activities
Available-for-sale assets
   Purchases
   Proceeds from sale or maturity
Controlled entities and associates
   Purchases (net of cash acquired)
   Proceeds from sale (net of cash disposed)
Premises and equipment
   Purchases
   Proceeds from sale
Esanda Dealer Finance divestment
Other assets

Net cash used in investing activities

Cash flows from financing activities
Debt issuances
   Issue proceeds
   Redemptions
Subordinated debt
   Issue proceeds
   Redemptions
Dividends paid
Share capital issues
Preference shares bought back

Net cash provided by financing activities

Net (decrease)/increase in cash and cash equivalents
Cash and cash equivalents at beginning of year
Effects of exchange rate changes on cash and cash equivalents

Cash and cash equivalents at end of year

10(b)

1  Comparative amounts have changed. Refer to note 43 for details.

The notes appearing on pages 68 to 173 form an integral part of these financial statements. 

Consolidated1

2016
$m

2015
$m

Note

The Company1

2016
$m

2015
$m

 29,992 
 (15,038)
 120 
 1,770 
 (8,725)
 (2,840)

 6,795 
 135 
 (5,604)
 (545)

 6,060 

 (3,183)
 332 
 (14,797)
 – 

 (16,614)
 17,461 

 23,128 
 (589)
 (1,027)
 70 

 4,781 

 30,667 
 (15,458)
 231 
 18,237 
 (8,592)
 (3,082)

 7,681 
 286 
 (5,955)
 (648)

 23,367 

 (3,585)
 2,870 
 (32,280)
 – 

 (7,065)
 7,239 

 30,050 
 781 
 1,073 
 (974)

 (1,891)

10(a)

 10,841 

 21,476 

 26,409 
 (15,743)
 2,076 
 2,091 
 (6,919)
 (2,104)

 122 
 – 
 – 
 75 

 26,754 
 (15,809)
 2,630 
 15,830 
 (6,825)
 (2,388)

 161 
 – 
 –
 49 

 6,007 

 20,402 

 (3,157)
 203 
 (9,503)
 2,053 

 (2,427)
 2,161 
 (21,759)
 (992)

 – 
 – 

 14,708 
 (794)
 (554)
 619 

 3,575 

 9,582 

 – 
 – 

 22,210 
 1,422 
 854 
 (1,491)

 (22)

 20,380 

10(c)
10(c)

 (44,182)
 23,745 

 (24,236)
 15,705 

 (26,035)
 8,771 

 (18,876)
 11,256 

 – 
 – 

 (337)
 17 
 6,682 
 (335)

 – 
 4 

 (321)
 – 
 – 
 (928)

 (387)
 – 

 (227)
 – 
 6,682 
 83 

 (1,375)
 – 

 (204)

 – 
 (280)

 (14,410)

 (9,776)

 (11,113)

 (9,479)

 29,204 
 (27,959)

 16,637 
 (15,966)

 22,330 
 (23,389)

 12,969 
 (12,250)

 6,177 
 (900)
 (4,564)
 – 
 – 

 1,958 

 (1,611)
 69,278 
 (1,447)

 66,220 

 2,683 
 – 
 (3,763)
 3,207 
 (755)

 2,043 

 13,743 
 48,229 
 7,306 

 69,278 

 6,176 
 (900)
 (4,589)
 – 
 – 

 (372)

 (1,903)
 64,836 
 (939)

 61,994 

 2,517 
 – 
 (3,784)
 3,207 
 (755)

 1,904 

 12,805 
 45,048 
 6,983 

 64,836 

FINANCIAL STATEMENTS

 65

ANZ ANNUAL REPORT 2016FINANCIAL STATEMENTS (continued)

Statement of Changes in Equity for the year ended 30 September

Shareholders’ 
equity 
attributable 
to equity 
holders of 
the Bank 
$m

 49,207 

 7,493 
 1,835 

 9,328 

Retained 
earnings 
$m

 24,544 

 7,493 
 33 

 7,526 

Non-controlling 
interests 
$m

Total 
shareholders’ 
equity 
$m

 77 

 14 
 16 

 30 

 49,284 

 7,507 
 1,851 

 9,358 

Reserves1 

$m

 (239)

 – 
 1,802 

 1,802 

 – 

 – 

 – 
 – 

 16 
 – 
 – 
 – 
 – 
 (8)

 – 

 (4,907)

 (4,907)

 (1)

 (4,908)

 22 

 – 
 – 

 – 
 – 
 – 
 – 
 – 
 8 

 116 

 22 

 1,122 
 (871)

 16 
 3,206 
 5 
 2 
 1 
 – 

 116 

 – 

 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 

 – 

 22 

 1,122 
 (871)

 16 
 3,206 
 5 
 2 
 1 
 – 

 116 

 1,571 

 27,309 

 57,247 

 106 

 57,353 

–
 (504)

 (504)

 5,709 
 (74)

 5,635 

 5,709 
 (578)

 5,131 

 11 
 (7)

 4 

 5,720 
 (585)

 5,135 

–

–

–
–

 19 
–
–
–
–
 (8)

 – 

 (5,001)

 (5,001)

 (1)

 (5,002)

 24 

–
–

–
–  
–
–
–
 8 

–

 24 

 413 
–

 19 
–
 (153)
 – 
 138 
 – 

 – 

–

–
–

–
–
–
–
–
–

 – 

 24 

 413 
–

 19 
–
 (153)
 – 
 138 
 – 

 – 

 1,078 

 27,975 

 57,818 

 109 

 57,927 

 – 
 – 

 – 

 – 

 – 

 – 
 (871)

 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 

–
–

 – 

–

–

–
–

–
–
–
–
–
–

 – 

 – 

Ordinary 
share capital 
$m

Preference 
shares 
$m

 24,031 

 871 

Consolidated

As at 1 October 2014

Profit or loss
Other comprehensive income for the year

Total comprehensive income for the year
Transactions with equity holders in their 
capacity as equity holders:

Dividends paid
Dividend income on Treasury shares held within 
the Group’s life insurance statutory funds
Dividend reinvestment plan
Preference shares bought back

Other equity movements:

Share-based payments/(exercises)
Share placement and Share purchase plan
Treasury shares adjustment
Group share option scheme
Group employee share acquisition scheme
Transfer of options/rights lapsed
Foreign exchange gains on preference  
shares bought back

As at 30 September 2015

Profit or loss
Other comprehensive income for the year

Total comprehensive income for the year

Transactions with equity holders in their 
capacity as equity holders:

Dividends paid
Dividend income on Treasury shares held within 
the Group’s life insurance statutory funds
Dividend reinvestment plan
Preference shares bought back

Other equity movements:

Share-based payments/(exercises)
Share placement and Share purchase plan
Treasury shares adjustment
Group share option scheme
Group employee share acquisition scheme
Transfer of options/rights lapsed
Foreign exchange gains on preference  
shares bought back

 – 
 – 

 – 

 – 

 – 

 1,122 
 – 

 – 
 3,206 
 5 
 2 
 1 
 – 

 – 

 28,367 

–
–

 – 

–

–

 413 
–

–
–
 (153)
–
 138 
–

 – 

As at 30 September 2016

 28,765 

1  Further information on reserves is disclosed in note 31 to the financial statements.

The notes appearing on pages 68 to 173 form an integral part of these financial statements. 

66

Ordinary 
share capital 
$m

Preference 
shares 
$m

 24,280 

 871 

Shareholders’ 
equity 
attributable 
to equity 
holders of 
the Bank1 
$m

Non-controlling 
interests 
$m

Total 
shareholders’ 
equity1 
$m

The Company

As at 1 October 2014

Profit or loss
Other comprehensive income for the year

Total comprehensive income for the year
Transactions with equity holders in their 
capacity as equity holders:

Dividends paid
Dividend reinvestment plan
Preference shares bought back

Other equity movements:

Share-based payments/(exercises)
Share placement and Share purchase plan
Group share option scheme
Group employee share acquisition scheme
Transfer of options/rights lapsed
Foreign exchange gains on preference  
shares bought back

As at 30 September 2015

Profit or loss 
Other comprehensive income for the year

Total comprehensive income for the year

Transactions with equity holders in their 
capacity as equity holders:

Dividends paid
Dividend reinvestment plan
Preference shares bought back

Other equity movements:

Share-based payments/(exercises)
Share placement and Share purchase plan
Group share option scheme
Group employee share acquisition scheme
Transfer of options/rights lapsed
Foreign exchange gains on preference  
shares bought back

Reserves1 

$m

 (6)

 – 
 937 

 937 

 – 
 – 
 – 

 16 
 – 
 – 
 – 
 (8)

 – 

 939 

–
 (606)

 (606)

–
–
–

 19 
–
–
–
 (8)

 – 

Retained 
earnings1 
$m

 17,557 

 7,306 
 57 

 7,363 

 (4,906)
 – 
 – 

 – 
 – 
 – 
 – 
 8 

 116 

 42,702 

 7,306 
 994 

 8,300 

 (4,906)
 1,122 
 (871)

 16 
 3,206 
 2 
 1 
 – 

 116 

 20,138 

 49,688 

 5,687 
 (79)

 5,608 

 (5,001)
–
–

–
–
–
–
 8 

–

 5,687 
 (685)

 5,002 

 (5,001)
 413 
 – 

 19 
 – 
 – 
 138 
 – 

– 

 – 
 – 

 – 

 – 
 – 
 (871)

 – 
 – 
 – 
 – 
 – 

 – 

 – 

–
–

 – 

–
–
–

–
–
–
–
–

 – 

 – 

 – 
 – 

 – 

 – 
 1,122 
 – 

 – 
 3,206 
 2 
 1 
 – 

 – 

 28,611 

–
–

 – 

–
 413 
–

–
–
–
 138 
–

 – 

As at 30 September 2016

 29,162 

1  Further information on reserves is disclosed in note 31 to the financial statements.

The notes appearing on pages 68 to 173 form an integral part of these financial statements. 

 344 

 20,753 

 50,259 

 – 

 – 
 – 

 – 

 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 

 – 

 – 

–
–

 – 

–
–
–

–
–
–
–
–

 – 

 – 

 42,702 

 7,306 
 994 

 8,300 

 (4,906)
 1,122 
 (871)

 16 
 3,206 
 2 
 1 
 – 

 116 

 49,688 

 5,687 
 (685)

 5,002 

 (5,001)
 413 
 – 

 19 
 – 
 – 
 138 
 – 

– 

 50,259 

FINANCIAL STATEMENTS

 67

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS

1: Significant Accounting Policies 

The financial statements of Australia and New Zealand Banking 
Group Limited (the Company) and its controlled entities (the Group) 
for the year ended 30 September 2016 were authorised for issue in 
accordance with a resolution of the Directors on 2 November 2016.

The Company is incorporated and domiciled in Australia. The address 
of the Company’s registered office is ANZ Centre, Level 9, 833 Collins 
Street, Docklands, Victoria, Australia 3008.

The Company and Group are for-profit entities.

ANZ provides a broad range of banking and financial products and 
services to retail, high net worth, small business, corporate and 
commercial and institutional customers.

Geographically, operations span Australia, New Zealand, a number 
of countries in the Asia Pacific region, the United Kingdom, France, 
Germany and the United States.

The principal accounting policies adopted in the preparation of these 
financial statements are set out below. These policies have been 
consistently applied by the Company and all Group entities for all 
years presented in these financial statements.

A) BASIS OF PREPARATION

i) Statement of compliance
The financial statements of the Company and Group are general 
purpose financial statements (Tier 1) which have been prepared  
in accordance with the relevant provisions of the Banking Act 1959, 
Australian Accounting Standards (AASs) and other authoritative 
pronouncements of the Australian Accounting Standards Board 
(AASB) and the Corporations Act 2001.

International Financial Reporting Standards (IFRS) are Standards and 
Interpretations adopted by the International Accounting Standards 
Board (IASB). IFRS forms the basis of AASs. The Group’s application  
of AASs ensures that the financial statements of the Company and 
Group comply with IFRS.

ii) Use of estimates and assumptions
The preparation of these financial statements requires the use  
of management judgement, estimates and assumptions that  
affect reported amounts and the application of accounting policies. 
Discussion of the critical accounting treatments, which include 
complex or subjective decisions or assessments, are covered in  
note 2. Such estimates, judgements and assumptions are reviewed  
on an ongoing basis.

iii) Basis of measurement
The financial information has been prepared in accordance with the 
historical cost basis except that the following assets and liabilities  
are stated at their fair value: 
 } derivative financial instruments;
 } available-for-sale financial assets;
 } financial instruments held for trading; and
 } assets and liabilities designated as fair value through profit or loss.

In accordance with AASB 1038 Life Insurance Contracts (‘AASB 1038’), life 
insurance liabilities are measured using the Margin on Services model.

In accordance with AASB 119 Employee Benefits (‘AASB 119’), defined 
benefit obligations are measured using the Projected Unit Credit Method.

68

iv) Rounding

The Company is an entity of the kind referred to in Australian 
Securities and Investments Commission Corporations Instrument 
2016/191. Consequently, amounts in the financial statements 
have been rounded to the nearest million dollars, except where 
otherwise indicated.

v) Comparatives
Certain amounts in the comparative information have been reclassified 
to conform with current period financial statement presentations. 
Refer to note 43 for further details. 

vi) Principles of consolidation
The consolidated financial statements of the Group comprise the 
financial statements of the Company and all its subsidiaries. An entity, 
including a structured entity, is considered a subsidiary of the Group 
when it is determined that control over the entity exists. Control is 
deemed to exist when the Group is exposed, or has rights, to variable 
returns from its involvement with the entity and has the ability  
to affect those returns through its power over the entity. Power  
is assessed by examining existing rights that give the Group the 
current ability to direct the relevant activities of the entity.

At times, the determination of control can be judgemental. Further 
detail on the judgement involved in assessing control has been 
provided in note 2 (iii).

The effect of all transactions between entities in the Group has 
been eliminated.

Where subsidiaries are sold or acquired during the year, their 
operating results are included to the date of disposal or from the 
date of acquisition. When control ceases, the assets and liabilities 
of the subsidiary, any related non-controlling interest and other 
components of equity are derecognised.

Any interest retained in the former subsidiary is initially measured 
at fair value and any resulting gain or loss is recognised in the 
income statement.

In the Company’s financial statements, investments in subsidiaries  
are carried at cost less accumulated impairment losses.

vii) Associates
The equity method is applied to accounting for associates in both 
the consolidated financial statements of the Group and the financial 
statements of the Company.

Under the equity method, the share of results of associates 
is included in the income statement and statement of other 
comprehensive income. Investments in associates are carried  
in the balance sheet at cost plus the post-acquisition share of 
changes in associates’ net assets less accumulated impairment.

Investments in associates are reviewed for any indication of 
impairment at least at each reporting date. Where an indication 
of impairment exists the recoverable amount of the associate is 
determined based on the higher of the associate’s fair value less  
costs to sell and its value in use. A discounted cash flow methodology 
and other methodologies such as the capitalisation of earnings 
methodology are used to determine the recoverable amount.

1: Significant Accounting Policies (continued)

viii) Fiduciary activities
The Group provides fiduciary services to third parties including 
custody, nominee, trustee, administration and investment 
management services predominantly through the Wealth segment. 
This involves the Group holding assets on behalf of third parties 
and making decisions regarding the purchase and sale of financial 
instruments. In circumstances where ANZ is not the beneficial  
owner or does not control the assets, they are not recognised  
in these financial statements.

ix) Foreign currency translation

Functional and presentation currency
Items included in the financial statements of each Group entity are 
measured using the currency of the primary economic environment 
in which the entity operates (the functional currency).

The consolidated financial statements are presented in Australian 
dollars, which is the Company’s functional and presentation currency.

Foreign currency transactions
Foreign currency transactions are translated into the functional 
currency using the exchange rates prevailing at the dates  
of the transactions.

Monetary assets and liabilities resulting from foreign currency 
transactions are subsequently translated at the spot rate at 
reporting date.

Exchange rate differences arising on the settlement of monetary 
items and translation differences on monetary items translated at rates 
different to those at which they were initially recognised or included 
in a previous financial report, are recognised in the income statement  
in the period in which they arise.

Translation differences on non-monetary items measured at fair  
value through profit or loss, are reported as part of the fair value  
gain or loss on these items. 

Translation differences on non-monetary items classified as available-
for-sale financial assets are included in the available-for-sale 
revaluation reserve in equity. 

Translation to presentation currency
The results and financial position of all Group entities (none  
of which has the functional currency of a hyperinflationary  
economy) that have a functional currency different from the  
Group’s presentation currency are translated into the Group’s 
presentation currency as follows:
 } assets and liabilities are translated at the rates of exchange ruling  

at reporting date;

 } revenue and expenses are translated at the average exchange rate 

for the period, unless this average is not a reasonable approximation 
of the rate prevailing on transaction date, in which case revenue and 
expenses are translated at the exchange rate ruling at transaction 
date; and

 } all resulting exchange differences are recognised in the foreign 

currency translation reserve.

When a foreign operation is disposed, cumulative exchange 
differences are recognised in the income statement as part of the 
gain or loss on sale.

Goodwill arising on the acquisition of a foreign operation is treated  
as an asset of the foreign operation and translated at the spot rate  
at reporting date.

B) INCOME RECOGNITION

i) Interest income
Interest income is recognised as it accrues using the effective interest 
rate method.

The effective interest rate method calculates the amortised cost of  
a financial asset or financial liability and allocates the interest income 
or interest expense over the expected life of the financial asset or 
financial liability so as to achieve a constant yield on the financial 
asset or liability.

For assets subject to prepayment, expected life is determined on the 
basis of the historical behaviour of the particular asset portfolio, taking 
into account contractual obligations and prepayment experience. 
This is assessed on a regular basis.

ii) Fee and commission income
Fees and commissions received that are integral to the effective 
interest rate of a financial asset are recognised using the effective 
interest rate method. For example, loan origination fees, together 
with related direct costs, are deferred and recognised as an 
adjustment to the effective interest rate on a loan once drawn.

Fees and commissions that relate to the execution of a significant 
act (for example, advisory or arrangement services, placement fees 
and underwriting fees) are recognised when the significant act has 
been completed.

Fees charged for providing ongoing services (for example, 
maintaining and administering existing facilities) are recognised 
as income over the period the service is provided.

iii) Dividend income
Dividends are recognised as revenue when the right to receive 
payment is established.

iv) Leasing income
Income on finance leases is recognised on a basis that reflects a 
constant periodic return on the net investment in the finance lease.

v) Gain or loss on sale of assets
The gain or loss on the disposal of assets is determined as the 
difference between the carrying amount of the asset at the time  
of disposal and the proceeds of disposal, net of incremental disposal 
costs. This is recognised as an item of other income in the year in which 
the significant risks and rewards of ownership transfer to the  buyer.

C) EXPENSE RECOGNITION

i) Interest expense
Interest expense on financial liabilities measured at amortised cost  
is recognised as it accrues using the effective interest rate method.

ii) Loan origination expenses
Certain loan origination expenses are an integral part of the effective 
interest rate of a financial asset measured at amortised cost. These 
loan origination expenses include:
 } fees and commissions payable to brokers and certain customer 

incentive payments in respect of originating lending business; and
 } other expenses of originating lending business, such as external 
legal costs and valuation fees, provided these are direct and 
incremental costs related to the origination of a financial asset.

 69

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   1: Significant Accounting Policies (continued)

Such loan origination expenses are initially recognised as part  
of the cost of acquiring the financial asset and amortised as part  
of the effective yield of the financial asset over its expected life  
using the effective interest rate method. 

iii) Share-based compensation expense
The Group has various equity settled share-based compensation 
plans. These are described in note 39 and comprise the ANZ 
Employee Share Acquisition Plan and the ANZ Share Option Plan.

ANZ Employee Share Acquisition Plan
The fair value of ANZ ordinary shares granted under the Employee 
Share Acquisition Plan is measured at grant date, using the one-day 
volume weighted average market price of ANZ shares. The fair value  
is expensed on a straight-line basis over the relevant vesting period. 
This is recognised as share-based compensation expense with  
a corresponding increase in share capital. 

ANZ Share Option Plan
The fair value of share options (deferred share rights, performance 
rights) is measured at grant date, using an option pricing model.  
The fair value is expensed on a straight line basis over the relevant 
vesting period. This is recognised as share based compensation 
expense with a corresponding increase in the share options reserve.

The option pricing model takes into account the exercise price of 
the option, the risk-free interest rate, the expected volatility of ANZ’s 
ordinary share price and other factors. Market vesting conditions  
are taken into account in determining the fair value.

A deferred share right or a performance right is a right to acquire  
a share at nil cost to the employee subject to satisfactorily meeting 
time and/or performance hurdles. For equity grants made after 
1 November 2012, any portion of the award which vests may be 
satisfied by a cash equivalent payment rather than shares at the 
Board’s discretion.

Other adjustments
Subsequent to the grant of an equity-based award, the amount 
recognised as an expense is reversed when an employee fails to 
satisfy the minimum service period specified in the award upon 
resignation, termination or notice of dismissal for serious misconduct. 

The expense is not reversed where the award does not vest due  
to the failure to meet a market-based performance condition.

iv) Lease payments
Leases entered into by the Group as lessee are predominantly 
operating leases. Operating lease payments are recognised  
as an expense on a straight-line basis over the lease term.

D) INCOME TAX

i) Income tax expense
Income tax on earnings for the year comprises current and deferred  
tax and is based on the applicable tax law in each jurisdiction.  
It is recognised in the income statement as tax expense, except  
when it relates to items credited directly to equity, in which case  
it is recorded in equity, or where it arises from the initial accounting 
for a business combination, in which case it is included in the 
determination of goodwill.

70

ii) Current tax
Current tax is the expected tax payable on taxable income for  
the year, based on tax rates (and tax laws) which are enacted at the 
reporting date, including any adjustment for tax payable in previous 
periods. Current tax for current and prior periods is recognised  
as a liability (or asset) to the extent that it is unpaid (or refundable).

iii) Deferred tax
Deferred tax is accounted for using the comprehensive tax balance 
sheet method. It is generated by temporary differences between 
the carrying amounts of assets and liabilities for financial reporting 
purposes and their tax base.

Deferred tax assets, including those related to the tax effects of 
income tax losses and credits available to be carried forward, are 
recognised only to the extent that it is probable that future taxable 
profits will be available against which the deductible temporary 
differences or unused tax losses and credits can be utilised.

Deferred tax liabilities are recognised for all taxable temporary 
differences, other than those relating to taxable temporary 
differences arising from goodwill. They are also recognised for taxable 
temporary differences arising on investments in controlled entities, 
branches, and associates, except where the Group is able to control 
the reversal of the temporary differences and it is probable that 
temporary differences will not reverse in the foreseeable future. 
Deferred tax assets associated with these investments are recognised 
only to the extent that it is probable that the temporary difference 
will reverse in the foreseeable future and there will be sufficient 
taxable profits against which to utilise the benefits of the 
temporary difference.

Deferred tax assets and liabilities are measured at the tax rates that 
are expected to apply to the period(s) when the asset and liability 
giving rise to them are realised or settled, based on tax rates (and 
tax laws) that have been enacted or substantively enacted by the 
reporting date. The measurement reflects the tax consequences that 
would follow from the manner in which the Group, at the reporting 
date, expects to recover or settle the carrying amount of its assets 
and liabilities.

Current and deferred tax assets and liabilities are offset only to the 
extent that they relate to income taxes imposed by the same taxation 
authority, there is a legal right and intention to settle on a net basis 
and it is allowed under the tax law of the relevant jurisdiction.

E) ASSETS

FINANCIAL ASSETS

i) Financial assets and liabilities at fair value through profit or loss
Purchases and sales of trading securities are recognised on trade date.

Trading securities are financial instruments acquired principally for the 
purpose of selling in the short-term or which are a part of a portfolio 
which is managed for short-term profit-taking. Trading securities are 
initially recognised and subsequently measured in the balance sheet 
at their fair value.

Derivatives that are not effective accounting hedges are measured  
at fair value through profit or loss.

The Group may designate certain financial assets and liabilities 
as measured at fair value through profit or loss in any of the 
following circumstances: 

NOTES TO THE FINANCIAL STATEMENTS (continued)1: Significant Accounting Policies (continued)
 } investments backing policy liabilities (refer to note 1 I (iii));
 } life investment contract liabilities (refer to note 1 I (i));
 } external unit holder liabilities (life insurance funds) (refer to note 1 l (ii);
 } doing so eliminates or significantly reduces a measurement 

or recognition inconsistency that would otherwise arise from 
measuring assets and liabilities, or recognising the gains or losses 
thereon, on different bases;

 } a group of financial assets or financial liabilities or both is managed 

and its performance is evaluated on a fair value basis; or

 } the financial instrument contains an embedded derivative, unless 
the embedded derivative does not significantly modify the cash 
flows or it is clear, with little or no analysis, that it would not be 
separately recorded.

Changes in the fair value of these financial instruments are recognised 
in the income statement except in the case of financial liabilities 
designated as fair value through profit or loss. For financial liabilities 
designated as fair value through profit or loss, the amount of fair value 
gain or loss attributable to changes in the Group’s own credit risk  
is recognised in other comprehensive income (retained earnings).  
The remaining amount of fair value gain or loss is recognised in profit 
or loss. Amounts recognised in other comprehensive income are  
not subsequently reclassified to profit or loss.

ii) Derivative financial instruments
Derivative financial instruments are contracts whose value is derived 
from one or more underlying price, index or other variable. They 
include swaps, forward rate agreements, futures and options.

Derivative financial instruments are entered into for trading purposes 
(including customer-related reasons), or for hedging purposes where 
the derivative instruments are used to hedge the Group’s exposures 
to interest rate risk, currency risk, credit risk and other exposures 
relating to non-trading positions.

Derivative financial instruments are recognised initially at fair value 
with gains or losses from subsequent measurement at fair value 
being recognised in the income statement. Valuation adjustments  
are integral in determining the fair value of derivatives. This includes  
a derivative credit valuation adjustment (CVA) methodology change 
to reflect the credit worthiness of the counterparty and a funding 
valuation adjustment (FVA) to account for the funding cost inherent 
in the portfolio.

Where the derivative is effective as a hedging instrument and  
is designated as such, the timing of the recognition of any  
resultant gain or loss in the income statement is dependent  
on the hedging designation. 

Derivative credit valuation adjustment methodology change
In determining the fair value of a derivative the Group recognises  
CVA to reflect the probability that the counterparty may default at 
some point over the life of the transaction. It is calculated by applying 
a probability of default (PD) on the potential estimated future positive 
exposure of the counterparty after taking into account the impact of 
collateral arrangements. At 30 September 2016, the Group revised its 
methodology for estimating CVA to align with industry best practice. 
The revised methodology makes greater use of market information 
for determining the PD and enhanced exposure modelling. At 30 
September 2016 the effect of the changes in fair value as a result of 
the revisions to the methodology was to increase the CVA applicable 
to derivative positions by $237 million with a corresponding charge 
recognised in Other operating income. It is impracticable to estimate 
the effect of the changes in fair value estimate on future periods. 

Fair value hedge

Where the Group hedges the fair value of a recognised asset 
or liability or firm commitment, changes in the fair value of the 
derivative designated as a fair value hedge are recognised in the 
income statement. Changes in the fair value of the hedged item 
attributable to the hedged risk are reflected in adjustments to  
the carrying value of the hedged item, which are also recognised  
in the income statement.

Hedge accounting is discontinued when the hedge instrument 
expires or is sold, terminated, exercised or no longer qualifies for 
hedge accounting. The adjustment to the carrying amount of the 
hedged item arising from the hedged risk is amortised to the income 
statement over the period to maturity of the hedged item.

If the hedged item is sold or repaid, the unamortised fair value 
adjustment is recognised immediately in the income statement.

Cash flow hedge
The Group designates derivatives as cash flow hedges where the 
instrument hedges the variability in cash flows of a recognised asset  
or liability, a foreign exchange component of a firm commitment  
or a highly probable forecast transaction. For qualifying cash flow 
hedges, the fair value gain or loss associated with the effective portion 
of the cash flow hedge is recognised in other comprehensive income 
and then recycled to the income statement in the periods when the 
hedged item is recognised in the income statement. Any ineffective 
portion is recognised immediately in the income statement. When the 
hedging instrument expires, is sold, terminated, or no longer qualifies 
for hedge accounting, the cumulative amount deferred in equity 
remains in the cash flow hedge reserve, and is subsequently 
transferred to the income statement when the hedged item  
is recognised in the income statement.

When a forecast hedged transaction is no longer expected to occur, 
the amount deferred in the cash flow hedge reserve is recognised 
immediately in the income statement.

Net investment hedge
Hedges of net investments in foreign operations are accounted for 
similarly to cash flow hedges. Changes in the fair value of the hedging 
instrument relating to the effective portion of the hedge are deferred 
in the foreign currency translation reserve in other comprehensive 
income and the ineffective portion is recognised immediately in the 
income statement.

The cumulative gain or loss recognised in other comprehensive 
income is recognised in the income statement on the disposal  
or partial disposal of a foreign operation.

Derivatives that do not qualify for hedge accounting
All gains and losses from changes in the fair value of derivatives that are 
not designated in a hedging relationship but are entered into to manage 
the interest rate and foreign exchange risk of the Group are recognised 
in the income statement. Under certain circumstances, the component 
of the fair value change in the derivative which relates to current period 
realised and accrued interest is included in Net interest income. The 
remainder of the fair value movement is included in Other income.

iii) Available-for-sale financial assets
Purchases and sales of available-for-sale financial assets are recognised 
on trade date being the date on which the Group commits to purchase 
or sell the asset. 

 71

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   1: Significant Accounting Policies (continued)

Available-for-sale financial assets comprise non-derivative financial 
assets which the Group designates as available-for-sale but which are 
not deemed to be held principally for trading purposes, and include 
equity investments and debt securities. 

Available-for-sale financial assets are initially recognised at fair value 
plus transaction costs. Subsequent gains or losses arising from changes 
in fair value are included as a separate component of equity in the 
available-for sale revaluation reserve except for interest, dividends 
and foreign exchange gains and losses on monetary assets, which are 
recognised directly in the income statement. When the asset is sold, 
the cumulative gain or loss relating to the asset is transferred from the 
available-for-sale revaluation reserve to the income statement.

Where there is objective evidence of impairment of an available- 
for-sale financial asset, the cumulative loss related to that asset  
is removed from equity and recognised in the income statement,  
as an impairment expense for debt instruments or as other income 
for equity instruments. If, in a subsequent period, the amount  
of an impairment loss relating to an available-for-sale debt instrument 
decreases and the decrease can be linked objectively to an event 
occurring after the impairment event, the loss is reversed through  
the income statement through the impairment expense line.

iv) Net loans and advances
Net loans and advances are non-derivative financial assets with fixed 
or determinable payments that are not quoted in an active market. 
They arise when the Group provides money to a debtor with no 
intention of trading the loans and advances. Loans and advances 
are initially recognised at fair value plus transaction costs that are 
directly attributable to the issue of the loan or advance. They are 
subsequently measured at amortised cost using the effective interest 
rate method (refer to note 1 B (i)) unless specifically designated  
on initial recognition as fair value through profit or loss.

All loans are graded according to the level of credit risk.

Net loans and advances includes direct finance provided to customers 
such as bank overdrafts, credit cards, term loans, finance lease receivables 
and commercial bills.

Impairment of loans and advances
Loans and advances are reviewed at least at each reporting date 
for impairment.

Credit impairment provisions are raised for exposures that are known to 
be impaired. Exposures are impaired and impairment losses are recorded 
if, and only if, there is objective evidence of impairment as a result of 
one or more loss events that occurred after the initial recognition of 
the loan and prior to the reporting date, and that loss event, or events, 
has had an impact on the estimated future cash flows of the individual 
loan or the collective portfolio of loans that can be reliably estimated.

Impairment is assessed for assets that are individually significant  
(or on a portfolio basis for small value assets) and then on a collective 
basis for those exposures not individually known to be impaired.

Exposures that are assessed collectively are placed in pools of similar 
assets with similar risk characteristics. The required provision is 
estimated on the basis of historical loss experience for assets with 
credit risk characteristics similar to those in the collective pool. 

The historical loss experience is adjusted based on current observable 
data such as changed economic conditions. The provision also takes 
account of the impact of inherent risk of large concentrated losses 
within the portfolio and an assessment of the economic cycle.

The estimated impairment losses are measured as the difference 
between the asset’s carrying amount and the estimated future cash 
flows discounted to their present value. 

72

As the discount unwinds during the period between recognition  
of impairment and recovery of the cash flow, it is recognised  
in interest income. 

Impairment of capitalised acquisition-related expenses is assessed 
through comparing the actual behaviour of the portfolio against 
initial expected life assumptions.

The provision for impairment loss (individual and collective) 
is deducted from loans and advances in the balance sheet 
and the movement for the reporting period is reflected in the 
income statement.

When a loan is uncollectable, either partially or in full, it is written-off 
against the related provision for loan impairment. Unsecured facilities 
are normally written-off when they become 180 days past due  
or earlier in the event of the customer’s bankruptcy or similar legal 
release from the obligation. In the case of secured facilities, remaining 
balances are written-off after proceeds from the realisation of 
collateral have been received if there is a shortfall. 

Impairment losses recognised in previous periods are reversed in the 
income statement if the estimate of the loss subsequently decreases. 

A provision is also raised for off-balance sheet items such as loan 
commitments that are considered to be onerous.

v) Lease receivables
Contracts to lease assets and hire purchase agreements are classified 
as finance leases if they transfer substantially all the risks and rewards 
of ownership of the asset to the customer or an unrelated third party. 
All other lease contracts are classified as operating leases.

vi) Repurchase agreements
Securities sold under repurchase agreements are retained in the 
financial statements where substantially all the risks and rewards  
of ownership remain with the Group. A counterparty liability  
is recognised and classified as deposits and other borrowings.  
The difference between the sale price and the repurchase price  
is accrued over the life of the repurchase agreement and charged  
to interest expense in the income statement.

Securities purchased under agreements to resell, where the Group 
does not acquire the risks and rewards of ownership, are recorded as 
receivables in cash or net loans and advances if the original maturity 
is greater than 90 days. The security is not included in the balance 
sheet. Interest income is accrued on the underlying loan amount.

Securities borrowed are not recognised in the balance sheet, unless 
these are sold to third parties, at which point the obligation to 
repurchase is recorded as a financial liability at fair value with fair 
value movements included in the income statement.

vii) Derecognition
The Group enters into transactions where it transfers financial assets 
recognised on its balance sheet yet retains either all or a portion  
of the risks and rewards of the transferred assets. If all, or substantially 
all, of the risks and rewards are retained, the transferred assets are  
not derecognised from the balance sheet.

In transactions where substantially all the risks and rewards of 
ownership of a financial asset are neither retained nor transferred,  
the Group derecognises the asset if control over the asset is lost. 

In transfers where control over the asset is retained, the Group 
continues to recognise the asset to the extent of its continuing 
involvement, determined by the extent to which it is exposed to 
changes in the value of the transferred asset. 

NOTES TO THE FINANCIAL STATEMENTS (continued)1: Significant Accounting Policies (continued)

The rights and obligations retained or created in the transfer are 
recognised separately as assets and liabilities as appropriate.

NON-FINANCIAL ASSETS

viii) Goodwill
Goodwill represents the excess of the purchase consideration over the 
fair value of the identifiable net assets of a controlled entity at the date 
of gaining control. Goodwill is recognised as an asset and not amortised, 
but is assessed for impairment at least annually or more frequently  
if there is an indication that the goodwill may be impaired. This 
involves using a discounted cash flow methodology or capitalisation 
of earnings methodology to determine the expected recoverable 
amount of the cash-generating units (CGU) to which the goodwill 
relates. Where the carrying value exceeds the recoverable amount, 
the difference is charged to the income statement. Any impairment  
of goodwill is not subsequently reversed.

ix) Software
Software includes costs incurred in acquiring and building software 
and computer systems.

In the current year the Group made a number of changes to the 
application of its accounting policy relating to the capitalisation  
of internally generated software assets by increasing the threshold 
for capitalisation of software development spend, reflecting the 
increasingly shorter useful life of smaller items of software, and 
by direct expensing of more project related costs. The impact of 
these changes was an accelerated amortisation charge of $556 
million relating to previously capitalised software balances (of 
this, $183 million would otherwise have been amortised during the 
September 2016 full year) and higher operating expenses during 
the period of $370 million relating to development costs that would 
otherwise have been capitalised. These costs would otherwise have 
been amortised to the Income Statement in future periods of up  
to 5 years.

Software is amortised using the straight-line method over its 
expected useful life to the Group. The period of amortisation is 
between 3 and 5 years, except for certain major core infrastructure 
projects where the useful life has been determined to be 7 or 10 years 
and has been approved by the Audit Committee. The amortisation 
period for software assets is reviewed at least annually. Where the 
expected useful life of the asset is different from previous estimates 
the amortisation period is changed prospectively.

At each reporting date, software assets are reviewed for impairment 
indicators. If any such indication exists, the recoverable amount of 
the assets are estimated and compared against the existing carrying 
value. Where the carrying value exceeds the recoverable amount,  
the difference is charged to the income statement.

Costs incurred in planning or evaluating software proposals, or  
in maintaining systems after implementation, are not capitalised.

x) Acquired portfolio of insurance and investment business
Identifiable intangible assets in respect of acquired portfolios of 
insurance and investment business acquired in a business combination 
are stated initially at fair value at acquisition date. These are amortised 
over the period of expected benefits of between 15 and 23 years. 

The amortisation period is reviewed annually and the asset is 
reviewed for indicators of impairment. Any impairment identified  
is charged to the income statement.

xi) Deferred acquisition costs
Refer to note 1 I (vii).

xii) Other intangible assets
Other intangible assets include management fee rights and aligned 
advisor relationships. 

Management fee rights and aligned advisor relationships are 
amortised over the expected useful lives to the Group using the 
straight line method.

Where the intangible asset is assessed to have an indefinite life,  
it is carried at cost less any impairment losses. 

The period of amortisation is no longer than:
7 years
Management fee rights  
8 years
Aligned advisor relationships  

The amortisation period is reviewed at least at the end of each annual 
reporting period and changed if there has been a significant change 
in the pattern of expected future benefits from the asset.

xiii) Premises and equipment
Assets other than freehold land are depreciated at rates based upon 
their expected useful lives to the Group, using the straight-line 
method. The depreciation rates used for each class of asset are:
Buildings 
Building integrals 
Furniture and equipment 
Computer and office equipment 

1.5%
10%
10%–20%
12.5%–33%

Leasehold improvements are amortised on a straight-line basis over 
the shorter of their useful life or the remaining term of the lease.

The depreciation rate is reviewed annually and changed if there has 
been a significant change in the pattern of expected future benefits 
from the asset.

At each reporting date, the carrying amounts of premises and 
equipment are reviewed for impairment. If any impairment indicator 
exists, the recoverable amount of the assets are estimated and  
compared against the carrying value. Where the carrying value 
exceeds the recoverable amount, the difference is charged to the 
income statement. If it is not possible to estimate the recoverable 
amount of an individual asset, the Group estimates the recoverable 
amount of the CGU to which the asset belongs.

A previously recognised impairment loss is reversed if there has  
been an increase in the estimated recoverable amount.

xiv) Borrowing costs
Borrowing costs incurred for the construction of qualifying assets 
are capitalised into the cost of the qualifying asset during the period 
of time that is required to complete and prepare the asset for its 
intended use. The calculation of borrowing costs is based on an 
internal measure of the costs associated with the borrowing of funds.

F) LIABILITIES

FINANCIAL LIABILITIES

i) Deposits and other borrowings
Deposits and other borrowings include certificates of deposit, interest 
bearing deposits, debentures and other similar interest bearing 
financial instruments. Deposits and other borrowings not designated 
at fair value through profit or loss on initial recognition are measured 
at amortised cost. The interest expense is recognised using the 
effective interest rate method.

 73

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   1: Significant Accounting Policies (continued)

ii) Financial liabilities at fair value through profit or loss
Refer to note 1 E (i).

iii) Debt issuances and subordinated debt
Debt issuances and subordinated debt are accounted for in the 
same way as deposits and other borrowings, except for those debt 
securities which are designated as at fair value through profit or loss 
on initial recognition.

iv) Financial guarantee contracts
Financial guarantee contracts that require the issuer to make 
specified payments to reimburse the holder for a loss the holder 
incurs because a specified debtor fails to make payments when due, 
are initially recognised in the financial statements at fair value on the 
date the guarantee is given (typically this is the premium received). 
Subsequent to initial recognition, the Group’s liabilities under such 
guarantees are measured at the higher of their amortised amount 
and the best estimate of the expenditure required to settle any 
financial obligation arising at the reporting date. These estimates  
are determined based on experience of similar transactions and  
the history of past losses.

v) Derecognition
Financial liabilities are derecognised when the obligation specified  
in the contract is discharged, cancelled or expires.

NON-FINANCIAL LIABILITIES

vi) Employee benefits 
Leave benefits
The liability for long service leave (including on-costs) is calculated  
and accrued for in respect of all applicable employees using  
an actuarial valuation. Expected future payments for long service 
leave are discounted using market yields at the reporting date  
for a blended rate of high quality corporate bonds with terms  
to maturity that match, as closely as possible, the estimated future 
cash outflows. The amounts expected to be paid in respect of 
employees’ entitlements to annual leave are accrued at expected  
salary rates including on-costs.

Defined contribution superannuation schemes
The Group operates a number of defined contribution schemes  
and also contributes, according to local law, in the various countries 
in which it operates, to government and other plans that have  
the characteristics of defined contribution schemes.

The Group’s contributions to these schemes are recognised  
as an expense in the income statement when incurred.

Defined benefit superannuation schemes
The Group operates a small number of defined benefit schemes. The 
liability and expense related to providing benefits to employees under 
each defined benefit scheme are calculated by independent actuaries.

A defined benefit liability is recognised to the extent that the present 
value of the defined benefit obligation of each scheme, calculated 
using the Projected Unit Credit Method, is greater than the fair value 
of each scheme’s assets. Where this calculation results in an asset  
of the Group, a defined benefit asset is recognised, which is capped  
at the recoverable amount. In each reporting period, the  
movements in the net defined benefit liability are treated as follows:

74

 } the net movement relating to the current period’s service cost, net 
interest on the net defined benefit liability, past service costs and 
other costs (such as the effects of any curtailments and settlements) 
is recognised as an operating expense in the Income Statement;
 } remeasurements of the net defined benefit liability, which comprise 
actuarial gains and losses and return on scheme assets (excluding 
interest income included in net interest), are recognised directly  
in retained earnings through other comprehensive income; and
 } contributions made by the Group are recognised directly against 

the net defined benefit position.

vii) Provisions
The Group recognises provisions when there is a present obligation, 
the future sacrifice of economic benefits is probable, and the amount 
of the provision can be measured reliably.

The amount recognised is the best estimate of the consideration 
required to settle the present obligation at reporting date, taking 
into account the risks and uncertainties surrounding the obligation 
at reporting date. Where a provision is measured using the estimated 
cash flows required to settle the present obligation, its carrying 
amount is the present value of those cash flows.

G) EQUITY

i) Ordinary shares
Ordinary shares in the Company are recognised at the amount  
paid per ordinary share net of directly attributable issue costs.

ii) Treasury shares
Shares in the Company which are purchased on-market by the ANZ 
Employee Share Acquisition Plan or issued by the Company to the 
ANZ Employee Share Acquisition Plan are classified as treasury shares 
(to the extent that they relate to unvested employee share based 
awards) and are deducted from share capital. 

In addition, the life insurance business may also purchase and hold 
shares in the Company to back policy liabilities in the life insurance 
statutory funds. These shares are also classified as treasury shares and 
deducted from share capital. These assets, plus any corresponding 
income statement fair value movement on the assets and dividend 
income, are eliminated when the life statutory funds are consolidated 
into the Group. The cost of the investment in the shares is deducted 
from share capital. However, the corresponding life investment 
contract and life insurance contract liabilities, and related changes 
in the liabilities recognised in the income statement, remain 
upon consolidation.

Treasury shares are excluded from the weighted average number  
of ordinary shares used in the earnings per share calculations.

iii) Non-controlling interest
Non-controlling interests represent the share in the net assets  
of subsidiaries attributable to equity interests not owned directly  
or indirectly by the Company.

iv) Reserves
Foreign currency translation reserve
As indicated in note 1 A (ix), exchange differences arising on translation 
of assets and liabilities into the Group’s presentation currency are 
reflected in the foreign currency translation reserve. Any offsetting 
gains or losses on hedging these balances, together with any tax 
effect, are also reflected in this reserve. When a foreign operation 
is sold, attributable exchange differences are recognised in the 
income statement.

NOTES TO THE FINANCIAL STATEMENTS (continued)1: Significant Accounting Policies (continued)

Available-for-sale revaluation reserve
This reserve includes changes in the fair value and exchange 
differences on the revaluation of available-for-sale financial assets, 
net of tax. These changes are transferred to the income statement  
(in other operating income) when the asset is derecognised or impaired. 

Cash flow hedge reserve
This reserve includes the fair value gains and losses associated with 
the effective portion of designated cash flow hedging instruments 
net of tax. The cumulative deferred gain or loss on the hedge is 
recognised in the income statement when the hedged transaction 
impacts the income statement.

Share option reserve
This reserve includes the amounts which arise on the recognition 
of share-based compensation expense (see note 1 C (iii)). Amounts 
are transferred out of the reserve into share capital when the equity 
instruments are exercised.

Transactions with non-controlling interests reserve
The transactions with non-controlling interests reserve represents 
the impact of transactions with non-controlling shareholders in their 
capacity as shareholders.

H) PRESENTATION

i) Offsetting of income and expenses
Income and expenses are not offset unless required or permitted 
by an accounting standard. This generally arises in the following 
circumstances:
 } where transaction costs form an integral part of the effective 
interest rate of a financial instrument which is measured  
at amortised cost, these are offset against the interest income/
expense as part of the effective yield; or

 } where gains and losses arise from a group of similar transactions, 

such as foreign exchange gains and losses.

ii) Offsetting assets and liabilities
Assets and liabilities are offset and the net amount reported in the 
balance sheet only where there is:
 } a current enforceable legal right to offset the asset and liability; and
 } an intention to settle on a net basis, or to realise the asset and 

settle the liability simultaneously.

iii) Segment reporting
An operating segment is a component of the Group that engages in 
business activities from which it may earn revenues and incur expenses, 
whose operating results are regularly reviewed by the Chief Executive 
Officer to make decisions about resources to be allocated to the 
segment and assess its performance, and for which discrete information 
is available. Changes in the internal organisational structure of the 
Group can cause the composition of the Group’s reportable segments 
to change. Where this occurs corresponding segment information for 
the previous financial year is restated, unless the information is not 
available and the cost to prepare it would be excessive. 

I) LIFE INSURANCE AND FUNDS MANAGEMENT BUSINESS

The Group conducts its life insurance and funds management 
business (the Life Business) in Australia primarily through OnePath 
Life Limited, which is registered under the Life Insurance Act 1995 
(Life Act) and in New Zealand through OnePath Life (NZ) Limited 
which is licensed under the Insurance (Prudential Supervision) 
Act 2010. 

The operations of the Life Business are conducted within separate 
statutory funds, as required by the Life Act and are reported in 
aggregate with the shareholders’ fund in the Income Statement, 
Statement of Changes in Equity, Balance Sheet and Cash Flow 
Statements of the Group. The assets of the Life Business in Australia  
are allocated between policyholder and shareholder funds in 
accordance with the requirements of the Life Act. Under AASs,  
the financial statements must include all assets, liabilities, revenues, 
expenses and equity, irrespective of whether they are designated 
as relating to shareholders or policyholders. Accordingly, the 
consolidated financial statements include both policyholder 
(statutory) and shareholders’ funds.

i) Policy liabilities
Policy liabilities include liabilities arising from life insurance contracts 
and life investment contracts. 

Life insurance contracts are insurance contracts regulated under  
the Life Act and similar contracts issued by entities operating  
outside Australia. An insurance contract is a contract under which  
an insurer accepts significant insurance risk from another party  
(the policyholder) by agreeing to compensate the policyholder if a 
specified uncertain future event adversely affects the policyholder. 

All contracts written by registered life insurers that do not meet the 
definition of an insurance contract are referred to as life investment 
contracts. Life investment contract business relates to funds 
management products in which the Group issues a contract where 
the resulting liability to policyholders is linked to the performance 
and value of the assets that back those liabilities. 

Whilst the underlying assets are registered in the name of the life insurer 
and the policyholder has no direct access to the specific assets, the 
contractual arrangements are such that the policyholder bears the risks 
and rewards of the fund’s underlying assets investment performance 
with the exception of capital guaranteed products where the 
policyholder is guaranteed a minimum return or asset value. The Group 
derives fee income from the administration of the underlying assets. 

Life investment contracts that include a discretionary participation 
feature (participating contracts) are accounted for as if they are life 
insurance contracts under AASB 1038.

Life insurance liabilities
Life insurance liabilities are determined using the ‘Margin on Services’ 
(MoS) model using a projection method. Under the projection 
method, the liability is determined as the net present value of the 
expected future cash flows, plus planned margins of revenues over 
expenses relating to services yet to be provided, discounted using 
a risk-free discount rate that reflects the nature, structure and term 
of the liabilities. Expected future cash flows include premiums, 
expenses, redemptions and benefit payments, including bonuses.

Profits from life insurance contracts are brought to account using 
the MoS model in accordance with Actuarial Standard LPS 340 
Valuation of Policy Liabilities as issued by APRA under the Life Act 
and Professional Standard 20 Determination of Life Insurance Policy 
Liabilities as issued by the New Zealand Society of Actuaries. Under 
the MoS model, profit is recognised as premiums are received and 
services are provided to policyholders. When premiums are received 
but the service has not been provided, the profit is deferred. Losses 
are expensed when identified.

Costs associated with the acquisition of policies are recognised over  
the period that the policy generates profits. Costs are only deferred  
to the extent that a contract is expected to be profitable.

 75

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   1: Significant Accounting Policies (continued)

Participating contracts, defined as those contracts that entitle the 
policyholder to participate in the performance and value of certain assets 
in addition to the guaranteed benefit, are entitled to share in the profits 
that arise from the participating business. This profit sharing is governed 
by the Life Act and the life insurance company’s constitution. The 
profit sharing entitlement is treated as an expense in the consolidated 
financial statements. Any benefits which remain payable at the end  
of the reporting period are recognised as part of life insurance liabilities.

Life investment contract liabilities
Life investment contracts consist of two components: a financial 
instrument and an investment management service. 

The financial instrument component of the life investment contract 
liabilities is designated at fair value through profit or loss. The 
investment management service component, including associated 
acquisition costs, is recognised as revenue in the profit or loss as services 
are performed. See note 1 I (vii) for the deferral and amortisation of life 
investment contract acquisition costs and entry fees.

The life investment contract liability is directly linked to the 
performance and value of the assets that back them and is determined 
as the fair value of those assets after tax. For fixed income policies the 
liability is determined as the net present value of expected cash flows 
subject to a minimum of current surrender value.

ii) External unit holder liabilities (life insurance funds)
The life insurance business includes controlling interests in investment 
funds. The total amounts of the underlying assets, liabilities, revenues 
and expenses of the controlled entities are recognised in the Group’s 
consolidated financial statements. When a controlled investment fund 
is consolidated, the share of the unit holder liability attributable to the 
Group is eliminated but amounts due to external unit holders remain 
as liabilities in the Group’s consolidated balance sheet.

iii) Investments backing policy liabilities
All investments backing policy liabilities are designated as at fair 
value through profit or loss. All policyholder assets, being those 
assets held within the statutory funds of the life company that are not 
segregated and managed under a distinct shareholder investment 
mandate are held to back life insurance and life investment contract 
liabilities (collectively referred to as policy liabilities). 

iv) Claims
Claims are recognised when the liability to the policyholder under 
the policy contract has been established or upon notification of the 
insured event depending on the type of claim. 

Claims incurred in respect of life investment contracts represent 
withdrawals and are recognised as a reduction in life investment 
contract liabilities. 

Claims incurred that relate to the provision of services and bearing 
of insurance risks are treated as expenses and these are recognised 
on an accruals basis once the liability to the policyholder has been 
established under the terms of the contract.

v) Revenue
Life insurance premiums
Life insurance premiums earned by providing services and bearing 
risks are treated as revenue. For annuity, risk and traditional business, 
all premiums are recognised as revenue. Premiums with no due date 
are recognised as revenue on a cash received basis. Premiums with a 
regular due date are recognised as revenue on an accruals basis. 

76

Unpaid premiums are only recognised as revenue during the days  
of grace or where secured by the surrender value of the policy and 
are included as other assets in the balance sheet. 

Life investment contract premiums
There is no premium revenue in respect of life investment contracts. 
Life investment deposit premiums are recognised as an increase in 
policy liabilities. Amounts received from policyholders in respect  
of life investment contracts are recognised as an investment  
contract liability where the receipt is in the nature of a deposit,  
or progressively as an investment management fee.

Fees
Fees are charged to policyholders in connection with life insurance 
and life investment contracts and are recognised when the service 
has been provided. Entry fees from life investment contracts are 
deferred and recognised over the average expected life of the 
contracts. Deferred entry fees are presented within other liabilities  
in the balance sheet.

vi) Reinsurance contracts
Reinsurance premiums, commissions and claim settlements,  
as well as the reinsurance element of insurance contract liabilities,  
are accounted for on the same basis as the underlying direct 
insurance contracts for which the reinsurance was purchased.

vii) Policy acquisition costs

Life insurance contract acquisition costs
Policy acquisition costs are the fixed and variable costs of acquiring 
new business. The appointed actuary assesses the value and future 
recoverability of these costs in determining policy liabilities. The net 
profit impact is presented in the income statement as a change in 
policy liabilities. The deferral is determined as the lesser of actual 
costs incurred and the allowance for recovery of these costs from  
the premiums or policy charge as appropriate for each business class.  
This is subject to an overall limit that future profits are anticipated  
to cover these costs. Amounts which are deemed recoverable from 
future premiums or policy charges are deferred and amortised over 
the life of the policy. Losses arising on acquisition are recognised in 
the income statement in the year in which they occur. 

Life investment contract acquisition costs 
Incremental acquisition costs, such as commissions, that are directly 
attributable to securing a life investment contract are recognised 
as an asset where they can be identified separately and measured 
reliably and if it is probable that they will be recovered. These 
deferred acquisition costs are presented in the balance sheet as an 
intangible asset and are amortised over the period that they will be 
recovered from future policy charges.

Any impairment losses arising on deferred acquisition costs are 
recognised in the income statement in the period in which they occur.

viii) Basis of expense apportionment
All life investment contracts and insurance contracts are categorised 
based on individual policy or product. Expenses for these products 
are then allocated between acquisition, maintenance, investment 
management and other expenses. 

Expenses which are directly attributable to an individual policy or 
product are allocated directly to a particular expense category, fund, 
class of business and product line as appropriate. Where expenses 
are not directly attributable to an individual policy or product, they 
are appropriately apportioned based on detailed expense analysis 
having regard to the objective in incurring that expense and the 
outcome achieved. 

NOTES TO THE FINANCIAL STATEMENTS (continued)1: Significant Accounting Policies (continued)

The apportionment has been made in accordance with Actuarial 
Standard LPS 340, issued by the Australian Prudential Regulation 
Authority, and on an equitable basis to the different classes of business 
in accordance with Division 2 of Part 6 of the Life Act.

J) OTHER

i) Contingent liabilities
Contingent liabilities acquired in a business combination are measured 
at fair value at the acquisition date. At subsequent reporting dates the 
value of such contingent liabilities is reassessed based on the estimate 
of the expenditure required to settle the contingent liability.

Other contingent liabilities are not recognised in the balance sheet 
but disclosed in note 41 unless it is considered remote that the Group 
will be liable to settle the possible obligation.

ii) Earnings per share
The Group presents basic and diluted earnings per share (EPS) data 
for its ordinary shares. Basic EPS is calculated by dividing the profit 
or loss attributable to ordinary shareholders of the Company by the 
weighted average number of ordinary shares outstanding during  
the period after eliminating treasury shares.

Diluted EPS is determined by adjusting the profit or loss attributable 
to ordinary shareholders and the weighted average number of 
ordinary shares outstanding for the effect of dilutive ordinary shares.

AASB 16 Leases (‘AASB 16’)
The AASB issued the final version of AASB 16 in February 2016. The 
standard is not mandatorily effective for the Group until 1 October 
2019. AASB 16 requires a lessee to recognise a right-of-use asset 
representing its right to use the underlying leased asset and a lease 
liability representing its obligation to make lease payments. AASB 16 
substantially carries forward the lessor accounting requirements in 
AASB 117 Leases. 

The Group is in the process of assessing the impact of AASB 
16 and is not yet able to reasonably estimate the impact on its 
financial statements. 

2: Critical Estimates and Judgements Used  
in Applying Accounting Policies

The preparation of the financial statements of the Company and 
Group involves making estimates and judgements that affect the 
reported amounts within the financial statements. The estimates and 
judgements are continually evaluated based on historical factors and 
expectations of future events, which are believed to be reasonable 
under the circumstances. All material changes to accounting policies 
and estimates and the application of these policies and judgements 
are approved by the Audit Committee of the Board.

A brief explanation of the critical estimates and judgements follows.

iii) Accounting Standards not early adopted 
The following accounting standards relevant to the Company and/or 
the Group have been issued but are not yet effective and have not been 
applied in these financial statements.

i) Provisions for credit impairment
The measurement of impairment of loans and advances requires 
management’s best estimate of the losses incurred in the portfolio  
at reporting date.

AASB 9 Financial Instruments (‘AASB 9’)
The AASB issued the final version of AASB 9 in December 2014. When 
operative, this standard will replace AASB 139 Financial Instruments: 
Recognition and Measurement. AASB 9 addresses recognition and 
measurement requirements for financial assets and financial 
liabilities, impairment requirements that introduce an expected credit 
loss impairment model and general hedge accounting requirements 
which more closely align with risk management activities undertaken 
when hedging financial and non-financial risks. 

AASB 9 is not mandatorily effective for the Group until 1 October 
2018. The Group is in the process of assessing the impact of  
AASB 9 and is not yet able to reasonably estimate the impact  
on its financial statements. 

The Group early adopted, in isolation, the part of AASB 9 relating  
to gains and losses attributable to changes in own credit risk of 
financial liabilities designated as fair value through profit or loss 
in the prior financial year (effective from 1 October 2013). Refer  
to note 1 E (i) for a description of the accounting policy.

AASB 15 Revenue from Contracts with Customers (‘AASB 15’)
The AASB issued AASB 15 in December 2014. The standard is not 
mandatorily effective for the Group until 1 October 2018. AASB 
15 contains new requirements for the recognition of revenue and 
additional disclosures about revenue.

While it is expected that a significant proportion of the Group’s 
revenue will be outside the scope of AASB 15, the Group is in the 
process of assessing the impact of AASB 15 and is not yet able  
to reasonably estimate the impact on its financial statements.

Individual and collective provisioning involves the use of assumptions 
for estimating the amount and timing of expected future cash flows. 
The process of estimating the amount and timing of cash flows 
involves considerable management judgement. These judgements 
are regularly revised to reduce any differences between loss estimates 
and actual loss experience.

The collective provision involves estimates regarding the historical 
loss experience for assets with credit characteristics similar to those  
in the collective pool. The historical loss experience is adjusted 
based on current observable data and events and an assessment 
of the impact of model risk. The provision also takes into account 
management’s assessment of the impact of large concentrated  
losses inherent within the portfolio and the economic cycle. 

The use of such judgements and reasonable estimates is considered 
by management to be an essential part of the financial reporting 
process and does not impact on the reliability of the provision.

ii) Impairment of non-lending assets
The carrying values of non-lending assets are subject to impairment 
assessments at each reporting date. Judgement is required in 
identifying the cash-generating units to which goodwill and other 
assets are allocated for the purpose of impairment testing.

Impairment testing involves identifying appropriate internal and 
external indicators of impairment and whether these exist at each 
reporting date. Where an indication of impairment exists, the 
recoverable amount of the asset is determined based on the higher 
of the assets fair value less costs to sell and its value in use. Judgement 
is applied when determining the assumptions supporting the 
recoverable amount calculations.

 77

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   2: Critical Estimates and Judgements Used in Applying Accounting Policies (continued)

During the year the impairment assessment of non-lending assets 
identified that two of the Group’s associate investments (AMMB 
Holdings Berhad (Ambank) and PT Bank Pan Indonesia (PT Panin)) 
had indicators of impairment; specifically their market value (based 
on share price) was below their carrying value. The Group performed 
value in use (VIU) calculations to assess if the carrying value of 
the investments were impaired. The VIU calculation is sensitive 
to a number of key assumptions, including discount rate, long 
term growth rates, future profitability and capital levels. The key 
assumptions used in the VIU calculations are outlined in note 34. 

The VIU calculation continues to support the carrying value of the 
investment in PT Panin, however did not support the carrying value 
of the Group’s investment in Ambank. As a consequence the Group 
recorded an impairment charge of $260 million for the full year to 
reduce the carrying value to its VIU. The associate investment in 
Ambank forms part of the TSO and Group Centre operating segment. 

iii) Consolidation
The Company assesses, at inception and at each reporting date, 
whether a structured entity should be consolidated based on 
the accounting policy outlined in note 1 A (vi). Such assessments 
are predominantly required for structured entities involved in 
securitisation activities and structured finance transactions, and 
investment funds. When assessing whether the Company controls 
(and therefore consolidates) such entities, judgement is required 
about whether the Company has power over the relevant activities  
as well as exposure to variable returns of that entity. 

The Company is deemed to have power over an investment fund 
when it performs the function of Manager/Responsible Entity of that 
investment fund. Whether the Company controls the investment fund 
depends on whether it holds that power as principal, or as an agent 
for other investors. The Company is considered the principal, and 
thus controls an investment fund, when it cannot be easily removed 
from the position of Manager/Responsible Entity by other investors 
and has variable returns through significant aggregate economic 
interest in that investment fund. In all other cases the Company is 
considered to be acting in an agency capacity and does not control 
the investment fund.

iv) Financial instruments at fair value
The Group’s financial instruments measured at fair value are stated 
in note 1 A (iii). In estimating the fair value of financial instruments 
the Group uses quoted market prices in an active market, 
wherever possible.

In the event that there is no active market for the instrument, fair 
value is based on present value estimates or other market accepted 
valuation techniques. The valuation models incorporate the impact 
of bid/ask spreads, counterparty credit spreads and other factors that 
market participants would consider in determining the fair value.  
The selection of appropriate valuation techniques, methodologies 
and inputs requires judgement. These are reviewed and updated  
as market practices evolve.

The majority of valuation techniques employ only observable 
market data. However, for certain financial instruments, the fair value 
cannot be determined with reference to current market transactions 
or valuation techniques whose variables only include data from 
observable markets. For these financial instruments, the fair value  
is determined using data derived and extrapolated from market data 
and tested against historic transactions and observed market trends.

Application of professional judgement is required to analyse the data 
available to support each assumption upon which these valuations 
are based. Changing the assumptions changes the resulting estimate 
of fair value.

78

The majority of outstanding derivative positions are transacted over-
the-counter where no active market exists for such instruments and 
therefore need to be valued using valuation techniques. Included  
in the determination of the fair value of derivatives is a CVA to reflect 
the credit worthiness of the counterparty. Judgement is required 
in selecting the appropriate methodology and determining credit 
related inputs where they are not readily observable. Further, in  
order to account for the funding costs inherent in the derivative,  
a funding valuation adjustment (FVA) is applied. Judgment is required 
to determine the appropriate cost of funding and the future expected 
cash flows used to determine FVA.

v) Provisions (other than loan impairment)
The Group holds provisions for various obligations including employee 
entitlements, restructurings and litigation related claims. The provision 
for long-service leave is supported by an independent actuarial report 
and involves assumptions regarding employee turnover, future salary 
growth rates and discount rates. Other provisions involve judgements 
regarding the outcome of future events including estimates of 
expenditure required to satisfy such obligations. Where relevant, expert 
legal advice has been obtained and, in light of such advice, provisions 
and/or disclosures as deemed appropriate have been made.

vi) Life insurance contract liabilities
Policy liabilities for life insurance contracts are computed using 
statistical or mathematical methods, which are expected to give 
approximately the same results as if an individual liability was 
calculated for each contract. The computations are made by suitably 
qualified personnel on the basis of recognised actuarial methods, 
with due regard to relevant actuarial principles and standards. The 
methodology takes into account the risks and uncertainties of the 
particular class of life insurance business written. Deferred policy 
acquisition costs are connected with the measurement basis of life 
insurance liabilities and are equally sensitive to the factors that are 
considered in the liability measurement.

The key factors that affect the estimation of these liabilities and 
related assets are:
 } the cost of providing the benefits and administering the 

insurance contracts;

 } mortality and morbidity experience on life insurance products, 

including enhancements to policyholder benefits;

 } discontinuance experience, which affects the Company’s ability 

to recover the cost of acquiring new business over the lives of the 
contracts; and

 } the amounts credited to policyholders’ accounts compared to the 
returns on invested assets through asset-liability management  
and strategic and tactical asset allocation.

In addition, factors such as regulation, competition, interest rates, taxes 
and general economic conditions affect the level of these liabilities.

The total value of policy liabilities for life insurance contracts have 
been appropriately calculated in accordance with these principles.

vii) Taxation
Judgement is required in determining provisions held in respect of 
uncertain tax positions. The Group estimates its tax liabilities based  
on its understanding of the relevant law in each of the countries in 
which it operates and seeks independent advice where appropriate. 

NOTES TO THE FINANCIAL STATEMENTS (continued)3: Net Interest Income

Interest income
Loans and advances and acceptances
Trading securities
Available-for-sale assets
Other

Total external interest income
Controlled entities

Total interest income

Interest income is analysed by types of financial assets as follows:
Financial assets not classified at fair value through profit or loss
Trading securities
Financial assets designated at fair value through profit or loss

Total interest income

Interest expense
Deposits
Borrowing corporation debt
Commercial paper
Debt issuances and subordinated debt
Other

Total external interest expense
Controlled entities

Total interest expense

Interest expense is analysed by types of financial liabilities as follows:

Financial liabilities not classified at fair value through profit or loss
Securities sold short
Financial liabilities designated at fair value through profit or loss

Total interest expense

Net Interest Income

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

 26,842 
 1,288 
 1,028 
 793 

 29,951 
 – 

 29,951 

 28,649 
 1,288 
 14 

 29,951 

 10,145 
 63 
 571 
 3,773 
 304 

 14,856 
 – 

 14,856 

 14,379 
166
 311 

 14,856 

 27,515 
 1,594 
 759 
 658 

 30,526 
 – 

 30,526 

 28,916 
 1,594 
 16 

 30,526 

 11,159 
 70 
 515 
 3,747 
 419 

 15,910 
 – 

 15,910 

15,427
145
 338 

 15,910 

 20,555 
 851 
 842 
 550 

 22,798 
 3,589 

 26,387 

 25,533 
 851 
 3 

 26,387 

 7,920 
 – 
 360 
 3,043 
 262 

 11,585 
 4,037 

 15,622 

15,376
146
 100 

 20,657 
 1,109 
 609 
 468 

 22,843 
 3,822 

 26,665 

 25,549 
 1,109 
 7 

 26,665 

 8,514 
 – 
 255 
 2,874 
 358 

 12,001 
 4,248 

 16,249 

16,048
123
 78 

 15,622 

 16,249 

 15,095 

 14,616 

 10,765 

 10,416 

 79

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   4: Non-Interest Income

Non Interest Income
i) Fee and commission income
Lending fees2
Non-lending fees and commissions3,4

Controlled entities

Total fee and commission income3,4
Fee and commission expense3,5

Net fee and commission income3,4

ii) Net funds management and insurance income
Funds management income4
Investment income
Insurance premium income4
Commission income/(expense)4
Claims4
Changes in policy liabilities
Elimination of treasury share (loss)/gain

Total net funds management and insurance income4

iii) Share of associates’ profit

iv) Other income
Net foreign exchange earnings4
Net (losses) from trading securities and derivatives4
Credit risk on credit intermediation trades
Movement on other financial instruments measured at fair value through profit or loss6
Dividends received from controlled entities7
Brokerage income/(expense)
Impairment of AMMB Holdings Berhad
Gain on cessation of equity accounting of investment in Bank of Tianjin (BoT)
Gain on Esanda Dealer Finance divestment
Derivative CVA methodology change8
Other3,4

Total other income3,4

Total non-interest income3,4

Consolidated1

2016
$m

2015
$m

The Company1

2016
$m

2015
$m

 779 
 2,911 

 3,690 
 – 

 3,690 
 (1,162)

 2,528 

 932 
2,350
1,562
(457)
 (734)
 (1,843)
 (46)

 1,764 

 541 

 1,176 
 (101)
 6 
 (214)
–
 50 
 (260)
 29 
 66 
(237)
 86

 601 

 5,434 

 833 
 2,885 

 3,718 
 – 

 3,718 
 (1,087)

 2,631 

 942 
 1,848 
 1,633 
 (452)
 (743)
 (1,434)
 21 

 1,815 

 625 

 1,005 
 (125)
 8 
 241 
–
 58 
 –
 –
 – 
–
 216 

 1,403 

 6,474 

 670 
 2,108 

 2,778 
 1,252 

 4,030 
 (936)

 3,094 

 75 
 – 
 48 
 75 
 – 
 – 
 –

 198 

 347 

 767 
 (37)
 6 
 (116)
 2,010 
 –
 –
 29 
 66 
(196)
37 

 2,566 

 6,205

 727 
 2,104 

 2,831 
 1,144 

 3,975 
 (887)

 3,088 

 84 
 – 
 43 
 83 
 – 
 – 
 –

 210 

 376 

 719 
 (161)
 8 
 129 
 2,571 
 –
 –
 – 
 –
–
 233 

 3,499 

 7,173 

1  Comparative amounts have changed. Refer to note 43 for details.
2  Lending fees exclude fees treated as part of the effective yield calculation and included in interest income. Refer to note 1 B (ii).
3  Certain card related fees integral to the generation of income have been reclassified within operating income and operating expenses to better reflect the nature of the items. Comparatives  

4 

5 
6 

have been restated. Refer to note 43 for details.
Income from certain insurance and other wealth related products have been reclassified within operating income to better reflect the nature of the items. Comparatives have been restated.  
Refer to note 43 for details.
Includes interchange fees paid.
Includes fair value movements (excluding realised and accrued interest) on derivatives not designated as accounting hedges entered into to manage interest rate and foreign exchange  
risk on funding instruments, ineffective portions of cash flow hedges, and fair value movements in financial assets and financial liabilities designated at fair value.

7  Dividends received from controlled entities are subject to meeting applicable regulatory and company law requirements, including solvency requirements.
8  Represents $237 million charge for the Group and $196 million for the Company due to revising the methodology for calculating the credit valuation adjustment applied to the Group's 

derivatives portfolio. Refer to note 1 E (ii). 

80

NOTES TO THE FINANCIAL STATEMENTS (continued)5: Expenses

Operating expenses
i) Personnel
Salaries and related costs1
Superannuation costs 

– defined benefit plans (note 38)
– defined contribution plans

Equity-settled share-based payments
Other1

Total personnel expenses

ii) Premises
Depreciation of buildings and integrals
Rent
Utilities and other outgoings
Other

Total premises expenses

iii) Technology
Data communications
Depreciation and amortisation2
Licences and outsourced services
Rentals and repairs
Software impairment
Other

Total technology expenses

iv) Restructuring

v) Other
Advertising and public relations3
Audit and other fees (note 42)
Non-lending losses, frauds and forgeries
Professional fees
Travel and entertainment expenses
Amortisation and impairment of other intangible assets
Freight, stationery, postage and telephone
Other3

Total other expenses

Total operating expenses

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

4,879

4,749

3,580

 3,441 

4
333
182
143

7
324
216
183

(2)
281
152
84

 2 
 269 
 185 
 118 

5,541

5,479

4,095

 4,015 

194
485
170
79

928

121
1,198
597
168
27
39

2,150

278

261
22
112
413
158
83
277
 199 

192
479
180
71

922

115
675
447
158
17
50

1,462

31

325
21
66
324
205
88
263
192

128
387
110
63

688

70
1,041
400
135
23
25

1,694

249

199
11
80
364
113
8
211
628

 128 
 379 
 119 
 57 

 683 

 70 
 599 
 290 
 129 
 12 
 31 

 1,131 

 24 

 236 
 11 
 56 
273
 146 
 9 
 192 
 593 

 1,525 

10,422

1,484

 9,378 

1,614

8,340

 1,516 

 7,369 

In 2015 $705 million for the Group and $530 million for the Company previously classified as 'other personnel expenses' moved to 'salaries and related costs'. 
In 2016 the Group recorded a $556 million charge for accelerated amortisation associated with software capitalisation changes. Refer to note 1 E (ix).

1 
2 
3  Certain cards related fees that are integral to the generation of income have been reclassified from operating expenses to other operating income to better reflect the nature of the items. 

Comparatives have been restated and $19 million of card related fees for the Group and the Company have been reclassified from other operating income to operating expenses.  
Refer to note 43 for details.

 81

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   6: Income Tax

INCOME TAX EXPENSE

Income tax recognised in the income statement
Tax expense comprises:
  Current tax expense
  Adjustments recognised in the current year in relation to the current tax of prior years
  Deferred tax expense/(income) relating to the origination and reversal of temporary differences

Total income tax expense charged in the income statement

Reconciliation of the prima facie income tax expense on pre-tax profit 
with the income tax expense charged in the income statement
Profit before income tax
Prima facie income tax expense at 30%
Tax effect of permanent differences:
  Overseas tax rate differential
  Share of associates' profit
  Offshore Banking Units
  Wealth Australia – policyholder income and contributions tax
  Wealth Australia – tax consolidation benefit
  Write-down of investment in Ambank
  Gain on cessation of equity accounting for BoT
  Tax provisions no longer required

Interest on convertible instruments

  Rebateable and non-assessable dividends
  Other

Income tax under/(over) provided in previous years

Total income tax expense charged in the income statement

Effective tax rate

Australia

Overseas

TAX CONSOLIDATION

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

2,738
(23)
(257)

2,458 

2,932 
– 
94 

3,026 

1,630
(17)
(209)

1,404

1,866 
1 
78 

1,945 

 8,178 
 2,453 

10,533 
3,160 

 7,091 
 2,127 

9,251 
2,775 

 (45)
 (162)
 – 
 152 
 – 
 78 
 (9)
 (71)
 70 
 – 
 15 

 2,481 

 (23)

 2,458 

30.1%

 1,752 

 706 

(95)
(187)
(1)
130 
(56)
–
–
(17)
72 
(2)
22 

3,026 

– 

3,026 

28.7%

2,144 

882 

 10 
 (104)
 – 
 – 
 – 
 – 
 (9)
 (73)
 70 
 (603)
 3 

 1,421 

 (17)

 1,404 

19.8%

 1,332 

 72 

(22)
(113)
(1)
–
–
–
–
(17)
72 
(771)
21 

1,944 

1 

1,945 

21.0%

1,806 

139 

The Company and all its wholly owned Australian resident entities are part of a tax-consolidated group under Australian taxation law. The 
Company is the head entity in the tax-consolidated group. Tax expense/income and deferred tax liabilities/assets arising from temporary 
differences of the members of the tax-consolidated group are recognised in the separate financial statements of the members of the tax 
consolidated group on a ‘group allocation’ basis. Current tax liabilities and assets of the tax consolidated group are recognised by the Company 
(as head entity in the tax-consolidated group).

Due to the existence of a tax funding arrangement between the entities in the tax-consolidated group, amounts are recognised as payable  
to or receivable by the Company and each member of the tax-consolidated group in relation to the tax contribution amounts paid or payable 
between the Company and the other members of the tax consolidated group in accordance with the arrangement.

Members of the tax-consolidated group have also entered into a tax sharing agreement that provides for the allocation of income tax liabilities 
between the entities should the head entity default on its income tax payment obligations. 

82

NOTES TO THE FINANCIAL STATEMENTS (continued) 
6: Income Tax (continued)

TAX ASSETS

Australia
Current tax asset
Deferred tax asset

New Zealand
Deferred tax asset

Asia Pacific, Europe and America
Current tax asset
Deferred tax asset

Total current and deferred tax assets

Total current tax assets

Total deferred tax assets

Deferred tax assets recognised in profit or loss
Collective provision for loans and advances
Individual provision for impaired loans and advances
Other provisions
Provision for employee entitlements
Software
Other

Deferred tax assets recognised directly in equity
Available-for-sale revaluation reserve

Set-off of deferred tax assets pursuant to set-off provisions1

Net deferred tax assets

Consolidated

The Company

2016
$m

88
457

545 

–

– 

38
166

204 

749 

126 

623 

762
278
324
155
152
133

2015
$m

59 
208 

267 

– 

– 

31 
 194 

225 

492 

90 

402 

 767 
 259 
 285 
 158 
10
 160

1,804 

 1,639 

–

– 

–

– 

(1,181)

(1,237)

623

402 

2016
$m

88
800

888 

3

3 

28
84

112

1,003

116

887

588
232
224
116
120
61
1,341

25

25

(479)

887

2015
$m

59 
585 

644 

 5 

5 

25 
122 

147 

796 

84 

712 

626 
215 
205 
120 
6
60 

1,232 

9 

9 

(529)

712 

Unrecognised deferred tax assets
The following deferred tax assets will only be recognised if:
 } assessable income derived is of a nature and an amount sufficient to enable the benefit to be realised;
 } the conditions for deductibility imposed by tax legislation are complied with; and
 } no changes in tax legislation adversely affect the Group in realising the benefit.

Unused realised tax losses (on revenue account)

Total unrecognised deferred tax assets

4

4

5

5

–

–

–

–

1  Deferred tax assets and liabilities are set-off where they relate to income tax levied by the same taxation authority on either the same taxable entity or different taxable entities within the same 

taxable group.

 83

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   6: Income Tax (continued)

TAX LIABILITIES

New Zealand
Current tax payable
Deferred tax liabilities

Asia Pacific, Europe and America
Current tax payable
Deferred tax liabilities

Total current and deferred income tax liability

Total current tax liabilities

Total deferred income tax liabilities

Deferred tax liabilities recognised in profit or loss
Acquired portfolio of insurance and investment business
Insurance related deferred acquisition costs
Lease finance
Software
Other

Deferred tax liabilities recognised directly in equity
Cash flow hedges
Foreign currency translation reserve
Available-for-sale revaluation reserve
Defined benefits obligation
Own credit risk of financial liabilities

Consolidated

2016
$m

21
141

162 

167
86

253

415

188

227

193
160
273
65
528

2015
$m

74 
113 

187 

193 
136 

329 

 516 

267 

249 

214 
135 
289 
64
596 

1,219

1,298 

138
36
–
13
2

189

117 
36 
14 
16 
5 

188 

The Company

2016
$m

2015
$m

20
–

20

42
78

120

140

62

78

–
–
28
65
291

384

115
36
–
20
2

173

18 
–

18 

76 
123 

199 

217 

94 

123 

–
–
64 
64
370 

498 

122 
–
–
27 
5 

154 

(529)

123 

Set-off of deferred tax liabilities pursuant to set-off provision1

Net deferred tax liability

(1,181)

(1,237)

227

249 

(479)

78

Unrecognised deferred tax liabilities
The following deferred tax liabilities have not been brought to account as liabilities:
  Other unrealised taxable temporary differences2

Total unrecognised deferred tax liabilities

416

416

386 

386 

67

67

70 

70 

1  Deferred tax assets and liabilities are set-off where they relate to income tax levied by the same taxation authority on either the same taxable entity or different taxable entities within the same 

taxable group.

2  Represents additional potential foreign tax costs should all retained earnings in offshore branches and subsidiaries be repatriated.

84

NOTES TO THE FINANCIAL STATEMENTS (continued)7: Dividends

Ordinary share dividends2
Interim dividend
Final dividend
Bonus option plan adjustment

Dividend on ordinary shares

Consolidated1

2016
$m

2015
$m

The Company

2016
$m

2015
$m

 2,334 
 2,758 
 (91)

 5,001 

2,379 
2,619 
(92)

4,906 

 2,334 
 2,758 
 (91)

 5,001 

2,379 
2,619 
(92)

4,906 

1  Excludes dividends paid by subsidiaries of the Group to non-controlling equity holders (2016: $1.4 million, 2015: $1.0 million).
2  Dividends are recorded when paid and not accrued.

A final dividend of 80 cents, fully franked for Australian tax purposes, is proposed to be paid on each eligible fully paid ANZ ordinary share 
on 16 December 2016 (2015: final dividend of 95 cents, paid 16 December 2015, fully franked for Australian tax purposes). It is proposed that 
New Zealand imputation credits of NZ 9 cents per fully paid ANZ ordinary share will also be attached to the 2016 final dividend (2015: NZ 
11 cents). The 2016 interim dividend of 80 cents, paid 1 July 2016, was fully franked for Australian tax purposes (2015: interim dividend of 
86 cents, paid 1 July 2015, fully franked for Australian tax purposes). New Zealand imputation credits of NZ 10 cents per fully paid ANZ ordinary 
share were attached to the 2016 interim dividend (2015: NZ 10 cents).

The tax rate applicable to the Australian franking credits attached to the 2016 interim dividend and to be attached to the proposed 2016 final 
dividend is 30% (2015: 30%).

Dividends paid in cash or satisfied by the issue of shares under the dividend reinvestment plan during the years ended 30 September 2016 and 
2015 were as follows:

Paid in cash1
Satisfied by share issue2

Preference share dividend3
Euro Trust Securities4

Dividend on preference shares

Consolidated

The Company

2016
$m

 4,588 
 413 

 5,001 

2015
$m

3,784 
1,122 

4,906 

2016
$m

 4,588 
 413 

 5,001 

2015
$m

3,784 
1,122 

4,906 

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

–

– 

1 

1 

–

– 

– 

– 

Includes shares issued to participating shareholders under the dividend reinvestment plan.

1  Refers to cash paid to shareholders who did not elect to participate in the dividend reinvestment plan or the bonus option plan.
2 
3  Dividends are recorded when paid and not accrued.
4  Refer to note 31 for details.

DIVIDEND FRANKING ACCOUNT

Australian franking credits available for subsequent financial years at a corporate tax rate of 30% (2015: 30%)

2016
$m

118

2015
$m

593

The above amounts represent the balances of the franking accounts as at the end of the financial year, adjusted for:
 } franking credits that will arise from the payment of income tax payable as at the end of the financial year; and
 } franking credits/debits that will arise from the receipt/payment of dividends that have been recognised as tax receivables/payables  

as at the end of the financial year.

 85

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS    
 
7: Dividends (continued)

The final proposed 2016 dividend will utilise the entire balance of $118 million franking credits available at 30 September 2016. Instalment tax 
payments on account of the 2017 financial year which will be made after 30 September 2016 will generate sufficient franking credits to enable 
the final 2016 dividend to be fully franked. The extent to which future dividends will be franked will depend on a number of factors, including 
the level of profits that will be subject to tax in Australia.

New Zealand imputation credits can be attached to our Australian dividends, but may only be used by New Zealand resident shareholders.  
The amount of available New Zealand imputation credits at the end of the financial year, adjusted for credits that will arise from the payment  
of New Zealand income tax payable as at the end of the financial year and New Zealand imputation credits that will arise from dividends 
receivable as at the end of the financial year, is NZ$3,494 million (2015: NZ$3,508 million).

RESTRICTIONS WHICH LIMIT THE PAYMENT OF DIVIDENDS

There are presently no significant restrictions on the payment of dividends from material controlled entities to the Company. There are various 
capital adequacy, liquidity, foreign currency controls, statutory reserve and other prudential and legal requirements that must be observed  
by certain controlled entities and the impact of these requirements on the payment of cash dividends is monitored. In particular, if any interest 
payment is not paid on any scheduled payment date on the ANZ NZ Capital Notes, ANZ Bank New Zealand Limited may be restricted from 
paying a dividend on its ordinary shares (subject to a number of exceptions).

There are presently no significant restrictions on the payment of dividends by the Company, although reductions in shareholders’ equity 
through the payment of cash dividends are monitored having regard to the following: 
 } There are regulatory and other legal requirements to maintain a specified level of capital. Further, APRA has advised that a bank under  
its supervision, including the Company, must obtain its written approval before paying dividends (i) on ordinary shares which exceed  
its after tax earnings after taking into account any payments on more senior capital instruments in the financial year to which they relate  
or (ii) where the Company’s Common Equity Tier 1 capital ratio falls within capital range buffers specified by APRA from time to time;

 } The Corporations Act 2001 (Cth) provides that the Company must not pay a dividend on any instrument unless (i) it has sufficient net assets 
for the payment, (ii) the payment is fair and reasonable to the Company’s shareholders as a whole, and (iii) the payment does not materially 
prejudice the Company’s ability to pay its creditors;

 } The terms of the Company’s ANZ Convertible Preference Shares also limit the payment of dividends on these securities in certain circumstances. 
Generally the Company may not pay a dividend on these securities if to do so would result in the Company becoming, or likely to become, 
insolvent or breaching specified capital adequacy ratios, if the dividend would exceed its after tax prudential profits (as defined by APRA from 
time to time) or if APRA so directs; and

 } If any dividend, interest or redemption payments or other distributions are not paid on the scheduled payment date, or shares or other 

qualifying Tier 1 securities are not issued on the applicable conversion or redemption dates, on the Company’s ANZ Convertible Preference 
Shares, ANZ Capital Notes or ANZ Capital Securities in accordance with their terms, the Company may be restricted from declaring or paying 
any dividends or other distributions on Tier 1 securities including ANZ ordinary shares and preference shares. This restriction is subject to  
a number of exceptions.

DIVIDEND REINVESTMENT PLAN

During the year ended 30 September 2016, 7,937,264 fully paid ANZ ordinary shares were issued at $27.08 per share and 7,979,719 fully paid 
ANZ ordinary shares at $24.82 per share to participating shareholders under the Dividend Reinvestment Plan (2015: 8,031,825 fully paid ANZ 
ordinary shares at $32.02 per share, and 27,073,309 fully paid ANZ ordinary shares at $31.93 per share). All eligible shareholders can elect to 
participate in the Dividend Reinvestment Plan.

For the 2016 final dividend, no discount will be applied when calculating the ‘Acquisition Price’ used in determining the number of fully paid 
ANZ ordinary shares to be provided under the Dividend Reinvestment Plan and Bonus Option Plan terms and conditions, and the ‘Pricing Period’ 
under the Dividend Reinvestment Plan and Bonus Option Plan terms and conditions will be the ten trading days commencing on 18 November 
2016 (unless otherwise determined by the Directors and announced to ASX). 

BONUS OPTION PLAN

The amount paid in dividends during the year has been reduced as a result of certain eligible shareholders participating in the bonus option plan 
and foregoing all or part of their right to dividends. These shareholders were issued fully paid ANZ ordinary shares under the bonus option plan.

During the year ended 30 September 2016, 3,516,214 fully paid ANZ ordinary shares were issued under the Bonus Option Plan (2015: 2,899,350 
fully paid ANZ ordinary shares). 

86

NOTES TO THE FINANCIAL STATEMENTS (continued)8: Earnings Per Ordinary Share

Earnings reconciliation ($millions)
Profit for the year
Less: profit attributable to non-controlling interests
Less: preference share dividend paid

Earnings used in calculating basic earnings per share

Weighted average number of ordinary shares (millions)1

Basic earnings per share (cents)

Earnings reconciliation ($millions)
Earnings used in calculating basic earnings per share
Add: ANZ Convertible Preference Shares interest expense
Add: ANZ Capital Notes interest expense
Add: ANZ NZ Capital Notes interest expense

Earnings used in calculating diluted earnings per share

Weighted average number of ordinary shares (millions)1
Used in calculating basic earnings per share
Add: weighted average number of options/rights potentially convertible to ordinary shares
Add: weighted average number of ANZ Convertible Preference Shares
Add: weighted average number of ANZ Capital Notes
Add: weighted average number of ANZ NZ Capital Notes

Used in calculating diluted earnings per share

Diluted earnings per share (cents)

Consolidated

2016
$m

2015
$m

 5,720 
 11 
 –

 5,709 

 7,507 
 14 
 1 

 7,492 

 2,891.7 

 2,759.0 

 197.4 

 271.5 

 5,709 
 124 
 149 
 24 

 6,006 

 7,492 
 128 
 134 
 12 

 7,766 

 2,891.7 
 6.8 
 120.6 
 135.9 
 17.4 

 2,759.0 
 6.2 
 123.4 
 122.7 
 8.5 

 3,172.4 

 3,019.8 

 189.3 

 257.2 

1  Weighted average number of ordinary shares excludes 11.1 million weighted average number of ordinary treasury shares held in ANZEST Pty Ltd (2015: 11.8 million) for the Group employee share 

acquisition scheme and 14.5 million weighted average number of ordinary treasury shares held in Wealth Australia (2015: 12.4 million).

 87

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS    
 
9: Segment Analysis

(i) DESCRIPTION OF SEGMENTS

During 2016, the Group announced changes to the organisation's structure to better meet the needs of our retail, commercial and institutional 
customers. As a result of these organisational changes there are now six reported divisions: Australia, New Zealand, Institutional, Asia Retail & 
Pacific, Wealth Australia and Technology, Services and Operations (TSO) and Group Centre. 

These divisions were created by removing the Asia Retail & Pacific business from the former International and Institutional Banking (IIB)  
division, and repositioning minority investments in Asia from IIB to the Group Centre with the residual IIB business re-named Institutional.  
The New Zealand funds management and insurance businesses were repositioned to the New Zealand division, and the Private Bank business 
was reorganised along geographic lines under the Australia, New Zealand and Asia Retail & Pacific divisions with the residual Global Wealth 
business re-named Wealth Australia. Comparative information has been restated. 

Other than those described above, there have been no significant structural changes. However, certain prior period comparatives have been 
restated to align with current period presentation as a result of changes to customer segmentation and the continued realignment of support 
functions. The TSO organisational changes announced in September 2016 did not take effect until 1 October 2016. 

The primary sources of external revenue across all divisions are interest income, fee income and trading income. The Australia and New Zealand 
divisions derive revenue from products and services from retail and commercial banking. The Institutional division derives its revenue from retail 
and institutional products and services. Wealth derives revenue from funds management and insurance businesses. 

(ii) OPERATING SEGMENTS

Transactions between business units across segments within ANZ are conducted on an arms length basis. 

Year ended 30 September 2016 ($m)

Australia

Institutional New Zealand

Wealth  
Australia

Asia
Retail & 
Pacific

External interest income
External interest expense
Adjustment for intersegment interest

Net interest income
Other external operating income
Share of associates’ profit

Segment revenue

Other external expenses
Adjustments for intersegment expenses

Operating expenses

Profit before credit impairment and income tax
Credit impairment (charge)/release

Segment result before tax

Income tax expense
Non-controlling interests

Profit after income tax attributed to  
  shareholders of the Company

Non-cash expenses
Depreciation and amortisation
Equity-settled share based payment expenses
Credit impairment (charge)/release

Financial position
Goodwill
Investments in associates

16,152 
 (4,404)
 (3,548)

8,200 
1,205 
3 

9,408 

 (1,904)
 (1,485)

 (3,389)

6,019 
 (920)

5,099 

 (1,526)
– 

3,573 

 (176)
 (16)
 (920)

– 
17 

7,070 
 (3,036)
 (582)

3,452 
1,726 
 (3)

5,175 

 (1,653)
 (1,282)

 (2,935)

2,240 
 (741)

1,499 

 (431)
 (11)

1,057 

 (164)
 (105)
 (741)

1,119 
4 

5,634 
 (2,705)
 (478)

2,451 
634 
5 

3,090 

 (709)
 (516)

 (1,225)

1,865 
 (120)

1,745 

 (478)
– 

1,267 

 (14)
 (11)
 (120)

2,061 
6 

81 
 (16)
 (55)

10 
1,244 
– 

1,254 

 (419)
 (377)

 (796)

458 
– 

458 

 (133)
2 

327 

 (80)
 (6)
– 

1,452 
3 

TSO and
Group 
Centre

201 
 (4,412)
4,495 

284 
 (345)
536 

475 

 (5,348)
4,084 

 (1,264)

 (789)
 (1)

 (790)

303 
– 

 (487)

 (1,024)
 (40)
 (1)

813 
 (283)
168 

698 
477 
– 

1,175 

 (389)
 (424)

 (813)

362 
 (174)

188 

 (34)
 (2)

152 

 (17)
 (4)
 (174)

97 
– 

– 
4,242 

Other 
items1

– 
– 
– 

– 
 (48)
– 

 (48)

– 
– 

– 

 (48)
27 

 (21)

 (159)
– 

 (180)

– 
– 
27 

– 
– 

Group 
Total

29,951 
 (14,856)
– 

15,095 
4,893 
541 

20,529 

 (10,422)
– 

 (10,422)

10,107 
 (1,929)

8,178 

 (2,458)
 (11)

5,709 

 (1,475)
 (182)
 (1,929)

4,729 
4,272 

1 

In evaluating the performance of the operating segments, certain items are removed from the operating segment result where they are not considered integral to the ongoing performance  
of the segment and are evaluated separately. These items are set out in part (iii) of this note (refer pages 188 to 189 for further analysis).

88

NOTES TO THE FINANCIAL STATEMENTS (continued) 
9: Segment Analysis (continued)

Year ended 30 September 2015 ($m)1

Australia

Institutional New Zealand

External interest income
External interest expense
Adjustment for intersegment interest

Net interest income
Other external operating income
Share of associates’ profit

Segment revenue

Other external expenses
Adjustments for intersegment expenses

Operating expenses

Profit before credit impairment and income tax
Credit impairment (charge)/release

Segment result before tax

Income tax expense
Non-controlling interests

Profit after income tax attributed to  
  shareholders of the Company

Non-cash expenses
Depreciation and amortisation
Equity-settled share based payment expenses
Credit impairment (charge)/release

Financial position
Goodwill
Investments in associates

16,065 
 (4,764)
 (3,603)

7,698 
1,211 
3 

8,912 

 (1,780)
(1,413) 

 (3,193)

5,719 
 (852)

4,867 

 (1,454)
 – 

3,413 

 (158)
 (16)
 (852)

 – 
14 

7,606 
 (3,041)
 (980)

3,585 
2,177 
 – 

5,762 

 (1,614)
(1,192) 

 (2,806)

2,956 
 (198)

2,758 

 (779)
 (12)

1,967 

 (165)
 (132)
 (198)

1,078 
4 

5,958 
 (3,311)
 (266)

2,381 
601 
3 

2,985 

 (713)
(484) 

 (1,197)

1,788 
 (55)

1,733 

 (479)
 – 

1,254 

 (20)
 (12)
 (55)

1,964 
4 

Wealth  
Australia

85 
 (40)
 (37)

8 
1,265 
 – 

1,273 

 (395)
(356) 

 (751)

522 
 – 

522 

 (94)
 – 

428 

 (104)
 (6)
 – 

1,452 
3 

Asia  
Retail & 
Pacific

745 
 (287)
185 

643 
480 
 – 

1,123 

 (424)
(410) 

 (834)

289 
 (98)

191 

 (50)
 (2)

139 

 (22)
 (5)
 (98)

103 
 – 

TSO and
Group 
Centre

67 
 (4,467)
4,701 

301 
 (438)
619 

482 

(4,452) 
 3,855

 (597)

 (115)
 (2)

 (117)

132 
 – 

15 

 (486)
(45)
 (2)

 – 
5,415 

Other 
items2

 – 
 – 
 – 

 – 
553 
 – 

553 

 – 
 – 

 – 

553 
26 

579 

 (302)
 – 

Group 
Total

30,526 
 (15,910)
 – 

14,616 
5,849 
625 

21,090 

 (9,378)
 – 

 (9,378)

11,712 
 (1,179)

10,533 

 (3,026)
 (14)

277 

7,493 

– 
 –
26 

 – 
 – 

 (955)
 (216)
 (1,179)

4,597 
5,440 

1  For the September 2015 full year, certain amounts reported as comparative information have changed as a result of organisational restructure. Refer to note 43 for details. 
2 

In evaluating the performance of the operating segments, certain items are removed from the operating segment result where they are not considered integral to the ongoing performance  
of the segment and are evaluated separately. These items are set out in part (iii) of this note (refer pages 188 to 189 for further analysis).

(iii) OTHER ITEMS

The table below sets out the profit after tax impact of other items.

Item

Related segment

Treasury shares adjustment
Revaluation of policy liabilities
Economic hedges
Revenue hedges
Structured credit intermediation trades

Total

Wealth Australia
Wealth Australia and New Zealand Division
Institutional
TSO and Group Centre
Institutional

Profit after tax

2016
$m

 (44)
 54 
 (102)
 (92)
 4 

 (180)

2015
$m

 16 
 73 
 179 
 3 
 6 

 277 

 89

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS    
9: Segment Analysis (continued)

(iv) EXTERNAL SEGMENT REVENUE BY PRODUCTS AND SERVICES

The table below sets out revenue from external customers for groups of similar products and services. No single customer amounts to greater 
than 10% of the Group’s revenue.

Retail
Commercial
Funds management and insurance
Institutional
Minority investments in Asia
Other

Revenue1

2016
$m

9,167
3,987
1,764
5,175
335 
101 

2015
$m

8,323
4,200
1,815
5,762
615
375

20,529

21,090

(v) GEOGRAPHICAL INFORMATION

The following table sets out revenue and non-current assets based on the geographical locations in which the Group operates.

Consolidated

Total external revenue1

Non-current assets2

Australia

2016
$m

2015
$m

13,266

13,365

378,774

347,041

APEA

New Zealand

Total

2016
$m

3,686

48,479

2015
$m

4,013

55,257

2016
$m

3,577

92,006

2015
$m

3,712

2016
$m

2015
$m

20,529

21,090

79,337

519,259

481,635

Includes net interest income.

1 
2  Consists of available-for-sale assets, net loans and advances and investments backing policy liabilities with a maturity of more than one year. 

90

NOTES TO THE FINANCIAL STATEMENTS (continued)10: Notes to the Cash Flow Statement

a)  Reconciliation of net profit after income tax to net cash provided by  

operating activities

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

Operating profit after income tax attributable to shareholders of the Company

 5,709 

 7,493 

 5,687 

 7,306 

Adjustments to reconcile operating profit after income tax to net cash  
  provided by operating activities
Provision for credit impairment
Depreciation and amortisation
Profit on Esanda Dealer Finance divestment
(Profit)/Loss on disposal of premises and equipment
Net derivatives/foreign exchange adjustment
Equity settled share-based payments expense1
Impairment of investment in AmBank
Other non-cash movements

Net (increase)/decrease in operating assets
Collateral paid
Trading securities
Loans and advances
Investments backing policy liabilities
Net intra-group loans and advances
Interest receivable
Accrued income
Net tax assets

Net (decrease)/increase in operating liabilities
Deposits and other borrowings
Settlement balances owed by ANZ
Collateral received
Life insurance contract policy liabilities
Payables and other liabilities
Interest payable
Accrued expenses
Provisions including employee entitlements

Total adjustments

Net cash provided by operating activities

 1,929 
 1,475
 (66)
 (4)
 (1,434)
 147 
 260 
 (485)

 (3,183)
 332 
 (14,797)
 (2,062)
 – 
 41 
 (99)
 (383)

 23,128 
 (589)
 (1,027)
 1,921 
 70 
 (90)
 (83)
 131 

 5,132

 10,841 

 1,179 
 955 
 – 
 6 
 14,395 
 18 
 – 
 (499)

 (3,585)
 2,870 
 (32,280)
 (1,787)
 – 
 106 
 (44)
 (56)

 30,050 
 781 
 1,073 
 1,507 
 (974)
 452 
 (148)
 (36)

 13,983 

 21,476 

 1,539 
 1,177
 (66)
 12
 (1,420)
 117
 – 
 (331)

 (3,157)
 203 
 (9,503)
 – 
2,053 
 22 
 (100)
 (701)

 14,708 
 (794)
 (554)
 – 
 619 
(35) 
1 
 105 

 3,895 

 9,582

 969 
 735 
–
 12 
 11,976 
 (13)
 – 
 (429)

 (2,427)
 2,161 
 (21,759)
 – 
 (992)
 54 
 (46)
 (443)

 22,210 
 1,422 
 854 
 – 
 (1,491)
 435 
 (186)
 32 

 13,074 

 20,380 

1  The equity settled share-based payments expense is net of on-market share purchases of $35 million (2015: $198 million) in the Group and the Company used to satisfy the obligation.

b) Reconciliation of cash and cash equivalents
Cash and cash equivalents at the end of the period as shown in the Cash Flow Statement is reflected in the related items in the Balance Sheet as follows:

Cash
Settlement balances owed to ANZ

Total cash and cash equivalents

c) Acquisitions and disposals

Cash (outflows) from acquisitions and investments (net of cash acquired)
Investments in controlled entities

Cash inflows from disposals (net of cash disposed)
Disposals of associates

d) Non-cash financing activities

Dividends satisfied by share issue
Dividends satisfied by bonus share issue

Consolidated

The Company

2016
$m

48,675 
 17,545

 66,220 

2015
$m

53,903
15,375

69,278

2016
$m

 46,072 
 15,922 

 61,994 

2015
$m

 51,217 
 13,619 

 64,836 

–

–

–

–

–

 – 

4

 4

 (387)

 (387)

(1,375)

 (1,375) 

– 

– 

–

 – 

 413 
 91 

 504 

 1,122 
 92 

 1,214 

 413 
 91 

 504 

 1,122 
 92 

 1,214 

 91

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   11: Cash

Coins, notes and cash at bank
Money at call, bills receivable and remittances in transit
Securities purchased under agreements to resell in less than three months
Balances with Central Banks

Total cash

12: Trading Securities

Government securities
Corporate and financial institution securities
Equity and other securities

Total trading securities

13: Derivative Financial Instruments

Derivative financial instruments are contracts whose value is derived 
from one or more underlying variables or indices defined in the 
contract, require little or no initial net investment and are settled 
at a future date. Derivatives include contracts traded on registered 
exchanges and contracts agreed between counterparties. The use  
of derivatives and their sale to customers as risk management  
products is an integral part of the Group’s trading and sales activities. 
Derivatives are also used to manage the Group’s own exposure  
to fluctuations in foreign exchange and interest rates as part of its 
asset and liability management activities.

Derivative financial instruments are subject to market and credit risk, 
and these risks are managed in a manner consistent with the risks 
arising on other financial instruments. Refer to note 1 E (ii) on page 71 
for further information. 

The Group’s objectives and policies on managing risks that arise in 
connection with derivatives, including the policies for hedging, are 
outlined in note 20.

TYPES OF DERIVATIVE FINANCIAL INSTRUMENTS

The Group transacts principally in foreign exchange, interest rate, 
commodity and credit derivative contracts. The principal types of 
derivative contracts include swaps, forwards, futures and options 
contracts and agreements.

Derivatives, except for those that are specifically designated as 
effective hedging instruments, are classified as held for trading. The 
held for trading classification includes two categories of derivative 
financial instruments: those held as trading positions and those  
used in the Group’s balance sheet risk management activities.

TRADING POSITIONS

Trading positions arise from both sales to customers and market 
making activities. Sales to customers include the structuring and 
marketing of derivative products which enable customers to manage 
their own risks. Market making activities consist of derivatives entered 
into principally for the purpose of generating profits from short-term 
fluctuations in prices or margins. Positions may be traded actively 
or held over a period of time to benefit from expected changes in 
market rates. 

92

Consolidated

The Company

2016
$m

 1,457 
 98 
 21,200 
 25,920 

 48,675 

2015
$m

1,716 
1 
12,053 
40,133 

53,903 

2016
$m

 1,008 
– 
 20,950 
 24,114 

 46,072 

2015
$m

 1,045 
 1 
 11,757 
 38,414 

 51,217 

Consolidated

The Company

2016
$m

 28,498 
 11,634 
 7,056 

 47,188 

2015
$m

 24,702 
 18,389 
 5,909 

 49,000 

2016
$m

 22,557
5,502
 7,000

35,059

2015
$m

 18,515 
 12,947 
 5,911 

 37,373 

Trading derivatives are managed within the Group’s market risk 
management policies, which are outlined in note 20.

Gains or losses, including any current period interest, from the 
change in fair value of trading positions are recognised in the income 
statement as ‘Other income’ in the period in which they occur. 

BALANCE SHEET RISK MANAGEMENT 

The Group designates balance sheet risk management derivatives 
into hedging relationships in order to minimise income statement 
volatility. This volatility is created by differences in the timing of 
recognition of gains and losses between the derivative and the 
hedged item. Hedge accounting is not applied to all balance sheet 
risk management positions. 

Gains or losses from the change in fair value of balance sheet risk 
management derivatives that form part of an effective hedging 
relationship are recognised in the income statement based on the 
hedging relationship. Any ineffectiveness is recognised in the  
income statement as ‘Other income’ in the period in which it occurs.

Gains or losses, excluding any current period interest, from the 
change in fair value of balance sheet risk management positions that 
are not designated into hedging relationships are recognised in the 
income statement as ‘Other income’ in the period in which they occur. 
Current period interest is included in interest income and expense. 

The tables on the following pages provide an overview of the Group’s 
and the Company’s foreign exchange, interest rate, commodity 
and credit derivatives. They include all trading and balance sheet 
risk management contracts. Notional principal amounts measure 
the amount of the underlying physical or financial commodity and 
represent the volume of outstanding transactions. They are not a 
measure of the risk associated with a derivative. Further information 
on netting of derivative financial instruments is included in note 24 
Offsetting. The derivative instruments become favourable (assets) 
or unfavourable (liabilities) as a result of fluctuations in market rates 
relative to the terms of the derivative. Notional amounts of the 
contracts are not recorded on the Balance sheet. 

NOTES TO THE FINANCIAL STATEMENTS (continued)13: Derivative Financial Instruments (continued)

Trading

Fair value

Fair Value

Hedging

Cash flow

Net investment 

Total

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Notional
Principal
Amount
$m

Consolidated at
30 September 2016

Foreign exchange contracts
   Spot and forward contracts
   Swap agreements
   Options purchased
   Options sold 

Commodity contracts
   Derivative contracts

Interest rate contracts
   Forward rate agreements
   Swap agreements
   Futures contracts 
   Options purchased
   Options sold 

Credit default swaps
Structured credit  
  derivatives purchased
Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

1,301,257 
667,862 
39,767 
44,204 

10,957 
10,678 
887 
– 

(10,794)
(14,306)
– 
(802)

 2,053,090 

 22,522 

 (25,902)

49,555

2,294 

(1,395)

– 
2 
– 
– 

 2 

– 

– 
– 
– 
– 

 – 

– 

– 
– 
– 
– 

 – 

– 

– 
– 
– 
– 

 – 

– 

224,725 
5,042,302 
180,685 
62,255 
59,874 

12 
57,656 
28 
1,098 
– 

(17)
(55,475)
(107)
– 
(2,076)

– 
2,661 
5 
– 
– 

– 
(2,616)
(12)
– 
– 

– 
1,038 
– 
– 
– 

– 
(920)
– 
– 
– 

 5,569,841 

 58,794 

 (57,675)

 2,666 

 (2,628)

 1,038 

 (920)

737 

8,397 

 9,134 

737 
7,796 

 8,533 

40 

117 

 157 

– 
20 

 20 

– 

(125)

 (125)

(50)
(27)

 (77)

 17,667 

 177 

 (202)

– 

– 

 – 

– 
– 

 – 

 – 

– 

– 

 – 

– 
– 

 – 

 – 

– 

– 

 – 

– 
– 

 – 

 – 

– 

– 

 – 

– 
– 

 – 

 – 

Total

 7,690,153 

 83,787 

 (85,174)

 2,668 

 (2,628)

 1,038 

 (920)

3 
– 
– 
– 

 3 

– 

– 
– 
– 
– 
– 

 – 

– 

– 

 – 

– 
– 

 – 

 – 

 3 

– 
(3)
– 
– 

10,960 
10,680 
887 
– 

(10,794)
(14,309)
– 
(802)

 (3)

 22,527 

 (25,905)

– 

– 
– 
– 
– 
– 

2,294 

(1,395)

12 
61,355 
33 
1,098 
– 

(17)
(59,011)
(119)
– 
(2,076)

 – 

 62,498 

 (61,223)

– 

– 

 – 

– 
– 

 – 

 – 

40 

117 

 157 

– 
20 

 20 

– 

(125)

 (125)

(50)
(27)

 (77)

 177 

 (202)

 (3)

 87,496 

 (88,725)

 93

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   13: Derivative Financial Instruments (continued)

Consolidated at
30 September 2015

Foreign exchange contracts
   Spot and forward contracts
   Swap agreements
   Options purchased
   Options sold 

Commodity contracts
   Derivative contracts

Interest rate contracts
   Forward rate agreements
   Swap agreements
   Futures contracts 
   Options purchased
   Options sold 

Credit default swaps
Structured credit  
  derivatives purchased
Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

Trading

Fair value

Fair Value

Hedging

Cash flow

Net investment 

Total

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Notional
Principal
Amount
$m

 1,267,164 
 652,681 
 92,330 
 110,956 

 15,200 
 20,965 
 2,441 
–

 (13,964)
 (20,257)
–
 (2,081)

 2,123,131 

 38,606 

 (36,302)

 43,869 

 2,750 

 (2,207)

–
 2 
–
–

 2 

–

–
 (4)
–
–

 (4)

–

–
–
–
–

 –

–

–
–
–
–

 –

–

 343,457 
 3,665,593 
 158,579 
 93,055 
 72,462 

 37 
 39,278 
 27 
 944 
–

 (51)
 (38,004)
 (79)
–
 (1,573)

–
 2,329 
 1 
–
–

–
 (1,770)
 (17)
–
–

 4,333,146 

 40,286 

 (39,707)

 2,330 

 (1,787)

–
 1,360 
–
–
–

 1,360 

–
 (973)
–
–
–

 (973)

 728 

 22,284 

 23,012 

 728 
 21,474 

 22,202 

 45,214 

 52 

 205 

 257 

–
 26 

 26 

–

 (194)

 (194)

 (67)
 (20)

 (87)

 283 

 (281)

–

–

 –

–
–

 –

 –

–

–

 –

–
–

 –

 –

–

–

 –

–
–

 –

 –

–

–

 –

–
–

 –

 –

 8 
–
–
–

 8 

–

–
–
–
–
–

 –

–

–

 –

–
–

 –

 –

 –
 (9)
–
–

 (9)

 15,208 
 20,967 
 2,441 
–

 (13,964)
 (20,270)
–
 (2,081)

 38,616 

 (36,315)

–

–
–
–
–
–

 2,750 

 (2,207)

 37 
 42,967 
 28 
 944 
–

 (51)
 (40,747)
 (96)
–
 (1,573)

 –

 43,976 

 (42,467)

–

–

 –

–
–

 –

 –

 52 

 205 

 257 

–
 26 

 26 

 –

 (194)

 (194)

 (67)
 (20)

 (87)

 283 

 (281)

Total

 6,545,360 

 81,925 

 (78,497)

 2,332 

 (1,791)

 1,360 

 (973)

 8 

 (9)

 85,625 

 (81,270)

94

NOTES TO THE FINANCIAL STATEMENTS (continued)13: Derivative Financial Instruments (continued)

Trading

Fair value

Fair Value

Hedging

Cash flow

Net investment 

Total

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Notional
Principal
Amount
$m

The Company at
30 September 2016

Foreign exchange contracts
   Spot and forward contracts
   Swap agreements
   Options purchased
   Options sold 

Commodity contracts
   Derivative contracts

Interest rate contracts
   Forward rate agreements
   Swap agreements
   Futures contracts 
   Options purchased
   Options sold 

Credit default swaps
Structured credit  
  derivatives purchased
Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

1,227,265 
632,507 
37,582 
42,120 

10,410 
10,916 
854 
– 

(9,936)
(13,251)
– 
(748)

 1,939,474 

 22,180 

 (23,935)

50,590 

2,291 

(1,393)

– 
2 
– 
– 

 2 

– 

– 
– 
– 
– 

 – 

– 

241,294 
4,619,614 
105,363 
63,338 
61,696 

13 
46,665 
25 
1,095 
– 

(14)
(45,454)
(64)
– 
(2,077)

– 
2,522 
5 
– 
– 

– 
(2,464)
(12)
– 
– 

– 
– 
– 
– 

 – 

– 

– 
897 
– 
– 
– 

– 
– 
– 
– 

 – 

– 

– 
(625)
– 
– 
– 

 5,091,305 

 47,798 

 (47,609)

 2,527 

 (2,476)

 897 

 (625)

737 

8,443 

 9,180 

737 
7,842 

 8,579 

40 

117 

 157 

– 
20 

 20 

– 

(125)

 (125)

(50)
(27)

 (77)

 17,759 

 177 

 (202)

– 

– 

 – 

– 
– 

 – 

 – 

– 

– 

 – 

– 
– 

 – 

 – 

– 

– 

 – 

– 
– 

 – 

 – 

– 

– 

 – 

– 
– 

 – 

 – 

Total

 7,099,128 

 72,446 

 (73,139)

 2,529 

 (2,476)

 897 

 (625)

–
– 
– 
– 

–

– 

– 
– 
– 
– 
– 

 – 

– 

– 

 – 

– 
– 

 – 

 – 

–

– 
(3)
– 
– 

10,410 
10,918 
854 
– 

(9,936)
(13,254)
– 
(748)

 (3)

 22,182 

 (23,938)

– 

– 
– 
– 
– 
– 

2,291 

(1,393)

13 
50,084 
30 
1,095 
– 

(14)
(48,543)
(76)
– 
(2,077)

 – 

 51,222 

 (50,710)

– 

– 

 – 

– 
– 

 – 

 – 

40 

117 

 157 

– 
20 

 20 

– 

(125)

 (125)

(50)
(27)

 (77)

 177 

 (202)

 (3)

 75,872 

 (76,243)

 95

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   13: Derivative Financial Instruments (continued)

Trading

Fair value

Fair Value

Hedging

Cash flow

Net investment 

Total

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Assets
$m

Liabilities
$m

Notional
Principal
Amount
$m

The Company at
30 September 2015

Foreign exchange contracts
   Spot and forward contracts
   Swap agreements
   Options purchased
   Options sold 

Commodity contracts
   Derivative contracts

Interest rate contracts
   Forward rate agreements
   Swap agreements
   Futures contracts 
   Options purchased
   Options sold 

Credit default swaps
Structured credit  
  derivatives purchased
Other credit derivatives purchased

Total credit derivatives purchased

Structured credit derivatives sold
Other credit derivatives sold

Total credit derivatives sold

 1,267,837 
 630,805 
 90,683 
 109,805 

 14,206 
 20,554 
 2,392 
 –

 (13,352)
 (19,225)
 –
 (2,066)

 2,099,130 

 37,152 

 (34,643)

 43,697 

 2,743 

 (2,205)

 –
 2 
 –
 –

 2 

 –

 –
 (4)
 –
 –

 (4)

 –

 –
 –
 –
 –

– 

 –

 –
 –
 –
 –

– 

 –

 334,992 
 3,263,084 
 117,310 
 93,515 
 73,187 

 45 
 31,361 
 16 
 942 
 –

 (50)
 (30,833)
 (63)
 –
 (1,574)

 –
 2,120 
 1 
 –
 –

 –
 (1,526)
 (17)
 –
 –

 3,882,088 

 32,364 

 (32,520)

 2,121 

 (1,543)

 –
 1,028 
 –
 –
 –

 1,028 

 –
 (640)
 –
 –
 –

 (640)

 728 

 22,284 

 23,012 

 728 
 21,474 

 22,202 

 45,214 

 52 

 205 

 257 

 –
 26 

 26 

 –

 (194)

 (194)

 (67)
 (19)

 (86)

 283 

 (280)

 –

 –

– 

 –
 –

– 

– 

 –

 –

– 

 –
 –

– 

– 

 –

 –

– 

 –
 –

– 

– 

 –

 –

–

 –
 –

– 

– 

Total

 6,070,129 

 72,542 

 (69,648)

 2,123 

 (1,547)

 1,028 

 (640)

 1 
 –
 –
 –

 1 

 –

 –
 –
 –
 –
 –

–

 –

 –

– 

 –
 –

– 

– 

 1 

– 
 (9)
– 
– 

 (9)

 14,207 
 20,556 
 2,392 
 –

 (13,352)
 (19,238)
 –
 (2,066)

 37,155 

 (34,656)

– 

– 
– 
– 
– 
– 

– 

– 

– 

– 

 –
– 

– 

– 

 2,743 

 (2,205)

 45 
 34,509 
 17 
 942 
 –

 (50)
 (32,999)
 (80)
 –
 (1,574)

 35,513 

 (34,703)

 52 

 205 

 257 

 –
 26 

 26 

 –

 (194)

 (194)

 (67)
 (19)

 (86)

 283 

 (280)

 (9)

 75,694 

 (71,844)

HEDGE ACCOUNTING

There are three types of hedge accounting relationships: fair value hedges, cash flow hedges and hedges of a net investment in a foreign 
operation. Each type of hedge has specific requirements when accounting for the fair value changes in the hedge relationship. For details  
on the accounting treatment of each type of hedge relationship refer to note 1 E (ii).

FAIR VALUE HEDGE ACCOUNTING

The risk being hedged in a fair value hedge is a change in the fair value of an asset or liability or unrecognised firm commitment that may affect 
the income statement. Changes in fair value might arise through changes in interest rates or foreign exchange rates. The Group’s fair value 
hedges consist principally of interest rate swaps and cross currency swaps that are used to protect against changes in the fair value of fixed-rate 
financial instruments due to movements in market interest rates and exchange rates. 

The application of fair value hedge accounting results in the fair value adjustment on the hedged item attributable to the hedged risk being 
recognised in the income statement at the same time the hedging instrument impacts the income statement. If hedge relationships no longer 
meet the criteria for hedge accounting, hedge accounting is discontinued and the fair value adjustment to the hedged item continues to be 
recognised as part of the carrying amount of the item or group of items and is amortised to the income statement as a part of the effective yield 
over the period to maturity. Where the hedged item is derecognised from the Group’s balance sheet, the fair value adjustment is included in the 
income statement as ‘other income’ as a part of the gain or loss on disposal.

Gain/(loss) arising from fair value hedges
Hedged item
Hedging Instrument

96

Consolidated

The Company

2016
$m

469
(428)

2015
$m

 158 
 (146)

2016
$m

463
(424)

2015
$m

 14 
 (2)

NOTES TO THE FINANCIAL STATEMENTS (continued)13: Derivative Financial Instruments (continued)

CASH FLOW HEDGE ACCOUNTING 

The risk being hedged in a cash flow hedge is the potential variability in future cash flows that may affect the income statement. The variability 
in future cash flows may result from changes in interest rates or exchange rates affecting recognised financial assets and liabilities and highly 
probable forecast transactions. The Group’s cash flow hedges consist principally of interest rate swaps, forward rate agreements and cross 
currency swaps that are used to protect against exposures to variability in future cash flows on non-trading assets and liabilities which bear 
interest at variable rates or which are expected to be refunded or reinvested in the future. The Group primarily applies cash flow hedge 
accounting to its variable rate loan assets, variable rate liabilities and short-term re-issuances of fixed rate customer and wholesale deposit 
liabilities. The amounts and timing of future cash flows, representing both principal and interest flows, are projected for each portfolio of 
financial assets and liabilities on the basis of their forecast repricing profile. This forms the basis for identifying gains and losses on the effective 
portions of derivatives designated as cash flow hedges.

The effective portion of changes in the fair value of derivatives qualifying and designated as cash flow hedges is recognised initially in other 
comprehensive income. These are recognised in the income statement in the period during which the hedged forecast transactions take place. 
The ineffective portion of a designated cash flow hedge relationship is recognised immediately as other income in the income statement. The 
schedule below shows the movements in the hedging reserve:

Opening balances
Item recorded in net interest income
Tax effect on items recorded in net interest income
Valuation gain/(loss) taken to other comprehensive income
Tax effect on net gain/(loss) on cash flow hedges

Closing balance

Consolidated

The Company

2016
$m

269
17
(5)
64
(16)

329

2015
$m

 169 
 (15)
 4 
 160 
 (49)

 269 

2016
$m

277
10
(3)
(22)
8

 270 

2015
$m

 174 
– 
– 
 149 
 (46)

 277 

The table below shows the breakdown of the hedging reserve attributable to each type of cash flow hedging relationship:

Variable rate assets
Variable rate liabilities
Re-issuances of short term fixed rate liabilities

Total hedging reserve

Consolidated

The Company

2016
$m

863
(256)
(278)

 329 

2015
$m

 799 
 (255)
 (275)

 269 

2016
$m

581
(175)
(136)

 270

2015
$m

 628 
 (191)
 (160)

 277 

All underlying hedged cash flows are expected to be recognised in the income statement in the period in which they occur which is anticipated 
to take place over the next 0–10 years (2015: 0–10 years).

All gains and losses associated with the ineffective portion of the hedging derivatives are recognised immediately as ‘Other income’ in the 
income statement. Ineffectiveness recognised in the income statement in respect of cash flow hedges amounted to a $5 million gain for  
the Group (2015: nil) and a $5 million gain for the Company (2015: $1 million gain).

HEDGES OF NET INVESTMENTS IN FOREIGN OPERATIONS

In a hedge of a net investment in a foreign operation, the risk being hedged is the exposure to exchange rate differences arising on consolidation 
of foreign operations with a functional currency other than the Australian Dollar. Hedging is undertaken using foreign exchange derivative 
contracts or by financing with borrowings in the same currency as the applicable foreign functional currency. 

Ineffectiveness arising from hedges of net investments in foreign operations and recognised as ‘Other income’ in the income statement amounted 
to nil (2015: nil). 

 97

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   14: Available-for-sale Assets

Government securities
Corporate and Financial institution securities
Equity and other securities

Total available-for-sale assets

Consolidated

The Company

2016
$m

39,466
19,115
4,532

63,113

2015
$m

25,012
14,506
4,149

43,667

2016
$m

34,829
16,535
4,357

55,721

2015
$m

20,419
13,381
3,812

37,612

During the year net gains (before tax) recognised in the income statement in respect of available-for-sale assets amounted to $48 million for the 
Group (2015: $71 million net gain before tax) and $4 million for the Company (2015: $49 million net gain before tax).

AVAILABLE-FOR-SALE ASSETS BY MATURITY AT 30 SEPTEMBER 2016

Government securities
Corporate and Financial institution securities
Equity and other securities

Total available-for-sale assets

Less than  
3 months
$m

3,760
1,457
–

5,217

Between  
3 and 12 
months
$m

2,483
2,729
–

5,212

AVAILABLE-FOR-SALE ASSETS BY MATURITY AT 30 SEPTEMBER 20151

Government securities
Corporate and Financial institution securities
Equity and other securities

Total available-for-sale assets

Less than  
3 months
$m

 4,878 
 932 
– 

5,810

Between  
3 and 12 
months
$m

 2,712 
 1,793 
 38 

4,543

Between  
1 and  
5 years
$m

9,762
14,045
592

24,399

Between  
1 and  
5 years
$m

 6,238 
 10,281 
214 

16,733

Between  
5 and 10 
years
$m

20,189
824
693

21,706

Between  
5 and 10 
years
$m

 10,248 
 1,429 
 1,023 

12,700

After  
10 years
$m

3,272
60
2,392

5,724

After  
10 years
$m

 936 
 71 
 2,823 

3,830

No  
maturity 
specified
$m

–
–
855

855

No  
maturity 
specified
$m

– 
– 
 51 

51

Total  
fair  
value
$m

39,466
19,115
4,532

63,113

Total  
fair  
value
$m

 25,012 
 14,506 
 4,149 

43,667

1  Certain amounts in Equity and other securities in 2015 have been restated between maturity buckets 1–5 years, 5–10 years and after 10 years. 

98

NOTES TO THE FINANCIAL STATEMENTS (continued)15: Net Loans and Advances

Overdrafts
Credit card outstandings
Commercial bills
Term loans – housing
Term loans – non-housing
Lease receivables
Hire purchase
Other

Subtotal

Unearned income
Capitalised brokerage/mortgage origination fees1
Customer liability for acceptances

Consolidated

The Company

2016
$m

8,153 
11,846 
12,592 
323,144 
219,198 
1,605 
1,877 
529

2015
$m

8,955 
11,930 
14,201 
300,468 
232,693 
1,901 
1,971 
251 

2016
$m

6,805 
9,340 
12,397 
256,004 
162,577 
953 
786 
40 

2015
$m

7,472 
9,446 
13,982 
242,949 
174,277 
1,166 
1,048 
34 

578,944 

572,370 

448,902 

450,374 

(544)
1,064 
571 

(739)
1,253 
1,371 

(261)
697 
321 

(438)
944 
649 

Gross loans and advances (including assets classified as held for sale)

580,035

574,255

449,659

451,529

Provision for credit impairment (refer to note 16)

Net loans and advances (including assets classified as held for sale)

Esanda Dealer Finance assets held for sale

Net loans and advances

1  Capitalised brokerage/mortgage origination fees are amortised over the term of the loan.

(4,183)

(4,017)

(3,128)

(3,081)

575,852

570,238 

446,531 

448,448 

–

(8,065)

–

(8,065)

575,852

562,173 

446,531 

440,383 

 99

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   15: Net Loans and Advances (continued)

LEASE RECEIVABLES

Lease receivables
a) Finance lease receivables
Gross finance lease receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Net investment in finance lease receivables

b) Operating lease receivables
Gross operating lease receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Total operating lease receivables

Total lease receivables
Less: unearned future finance income on finance leases

Net lease receivables

Present value of net investment in finance lease receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Total net investment in finance lease receivables
Add back: unearned future finance income on finance leases

Total finance lease receivables

Hire purchase receivables
  Less than 1 year
  1 to 5 years
  Later than 5 years

Total hire purchase

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

208 
622 
326 

276 
912 
196 

1,156 

1,384 

80 
369 
– 

449 

1,605 
(108)

1,497 

189 
579 
280 

1,048 
108 

1,156 

592 
1,267 
18 

1,877 

22 
495 
 – 

517 

1,901 
(142)

1,759 

248 
830 
164 

1,242 
142 

1,384 

678 
1,282 
11 

1,971 

107 
438 
8 

553 

34 
366 
– 

400 

953 
(26)

927 

102 
418 
7 

527 
26 

553 

193 
575 
18 

786 

117 
590 
17 

724 

19 
423 
 – 

442 

1,166 
(36)

1,130 

112 
560 
16 

688 
36 

724 

310 
727 
11 

1,048 

100

NOTES TO THE FINANCIAL STATEMENTS (continued)16: Provision for Credit Impairment

Credit impairment charge analysis

New and increased provisions
Australia
New Zealand
Asia Pacific, Europe and America

Write-backs

Recoveries of amounts previously written off

Individual credit impairment charge
Collective credit impairment charge/(release)

Credit impairment charge

MOVEMENT IN PROVISION FOR CREDIT IMPAIRMENT BY FINANCIAL ASSET CLASS

Consolidated

Individual provision
Balance at start of year
New and increased provisions
Write-backs
Adjustment for exchange rate fluctuations and transfers
Discount unwind
Bad debts written off
Esanda Dealer Finance divestment

Total individual provision

Collective provision
Balance at start of year
Adjustment for exchange rate fluctuations and transfers
Esanda Dealer Finance divestment
Charge/(release) to income statement

Total collective provision

Total provision for credit impairment

Ratios (as a percentage of total gross loans and advances)
Individual provision
Collective provision
Bad debts written off

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

1,607 
227 
611 

2,445 
(311)

2,134 
(222)

1,912 
17 

1,929

1,203 
211 
343 

1,757 
(434)

1,323 
(239)

1,084 
95 

1,179 

1,606 
7 
345 

1,958 
(200)

1,758
(176)

1,582 
(43)

1,539 

1,190 
13 
117 

1,320 
(245)

1,075 
(193)

882 
87 

969 

Net loans and 
advances

Credit related
commitments

Total provision

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

 1,038 
 2,435 
 (311)
 (5) 
 (65)
 (1,722)
 (92)

 1,130 
 1,757 
 (434)
63
 (54)
 (1,424)
–

 1,278 

1,038

 2,279 
 (5)
 (78)
 49 

 2,144 
 67 
– 
 68 

 2,245 

 2,279 

 3,523 

 3,317 

 23 
 10 
 – 
 (4) 
 – 
 – 
–

 29 

 677 
 (14)
–
 (32)

 631 

 660 

 46 
– 
– 
 (23)
– 
– 
–

 1,061 
 2,445
 (311)
 (9)
 (65)
 (1,722)
 (92)

 1,176 
 1,757 
 (434)
40
 (54)
 (1,424)
–

 23 

 1,307 

1,061 

 613 
 37 
– 
 27 

 2,956 
 (19)
 (78)
 17 

 2,757 
 104 
– 
 95 

 677 

 2,876 

 2,956 

 700 

 4,183 

 4,017 

Consolidated

2016
%

0.23
0.50
0.30

2015
%

0.18
0.52
 0.25 

The table below contains a detailed analysis of the movements in individual provisions for net loans and advances. 

Consolidated

Individual provision
Balance at start of year
New and increased provisions
Write-backs
Adjustment for exchange rate fluctuations 
and transfers
Discount unwind 
Bad debts written off
Esanda Dealer Finance divestment

Total individual provision

Australia2

Institutional 
Banking2

New Zealand2 

Retail Asia  
& Pacific2 

Other1

Total

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

 590 
 1,223 
(179)

 631 
 1,103 
(194)

278
 807 
(50)

 237
 289
(73)

 138 
 202 
(76)

 187 
 190 
(110)

 32 
 203 
 (6) 

7

– 

(17)

51

 5 

 6 

–

(23)
(920)
(92)

 606 

(32)
(918)
–

 590 

(32)
(447)
–

 539 

(17)
(209)
–

 278 

(10)
(144)
–

 115

(4)
(131)
–

 138 

 – 
(211)
–

 18 

 75 
 175 
(56)

 4 

 – 
(166)
–

 32 

 – 
–
 – 

 – 

–
 – 
–

 –

–
–
 (1) 

 1,038 
 2,435
 (311) 

 1,130 
 1,757 
 (434) 

2 

(1)
–
–

 – 

(5)

63

(65)
(1,722)
(92)

(54)
(1,424)
–

 1,278 

 1,038 

1  Other contains Wealth Australia and TSO and Group Centre.
2  Comparative amounts have changed due to organisational changes. Refer to note 43 for details.

 101

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   16: Provision for Credit Impairment (continued)

The Company

Individual provision
Balance at start of year
New and increased provisions
Adjustment for exchange rate fluctuations and transfers
Write-backs
Discount unwind
Bad debts written off
Esanda Dealer Finance divestment

Total individual provision

Collective provision
Balance at start of year
Adjustment for exchange rate fluctuations and transfers
Esanda Dealer Finance divestment
Charge/(credit) to income statement

Total collective provision

Total provision for credit impairment

Ratios (as a percentage of total gross loans and advances)
Individual provision
Collective provision
Bad debts written off

IMPAIRED ASSETS

Net loans and advances

Credit related
commitments

Total provision

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

 740 
 1,958 
(6)
(200)
(42)
(1,416)
(92)

 942 

 1,765 
(14)
(78)
5

 1,678

 2,620 

 814 
 1,319 
 45 
(245)
(45)
(1,148)
–

 740 

1,669 
43 
– 
53 

1,765 

2,505 

 19 
– 
(4) 
– 
– 
– 
–

15 

557 
(16)
–
(48)

493 

508

 40 
– 
(21)
– 
– 
– 
–

19 

488 
35 
– 
34 

557 

576 

 759 
 1,958
(10)
(200)
(42)
(1,416)
(92)

 957 

 2,322 
(30)
(78)
(43)

 2,171 

 3,128 

 854 
 1,319 
 24 
(245)
(45)
(1,148)
–

759 

2,157 
78 
– 
 87 

 2,322 

 3,081 

The Company

2016
%

0.21
0.48
 0.31 

2015
%

0.17
0.52
 0.25 

The table below is a summary of impaired financial assets that are measured on the balance sheet at amortised cost. The table also includes 
financial assets carried on the balance sheet at fair value, such as derivatives.

Detailed information on impaired financial assets is provided in note 20 Financial Risk Management.

Summary of impaired financial assets
Impaired loans
Restructured items1
Non-performing commitments and contingencies2

Gross impaired financial assets
Individual provisions
Impaired loans

  Non-performing commitments and contingencies

Net impaired financial assets

Accruing loans past due 90 days or more3
These amounts are not classified as impaired assets as they are either 90 days
or more past due and well secured, or are portfolio managed facilities that can 
be held on a productive basis for up to 180 days past due

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

2,646 
403 
124 

3,173 

2,441 
184 
94 

2,719 

(1,278) 
(29) 

1,866 

 (1,038)
 (23)

1,658 

1,851 
247 
63 

2,161 

 (942)
 (15)

1,204 

1,574 
94 
80 

1,748 

 (740)
 (19)

989 

2,703 

2,378 

2,512 

2,127 

1  Restructured items are facilities in which the original contractual terms have been modified for reasons related to the financial difficulties of the customer. Restructuring may consist of reduction  

2 
3 

of interest, principal or other payments legally due, or an extension in maturity materially beyond those typically offered to new facilities with similar risk.
Includes impaired derivative financial instruments.
Includes unsecured credit card and personal loans 90 days past due accounts which are retained on a performing basis for up to 180 days past due amounting to $204 million (2015: $180 million)  
for the Group and $152 million (2015: $126 million) for the Company. 

102

NOTES TO THE FINANCIAL STATEMENTS (continued) 
17: Deposits and Other Borrowings 

Certificates of deposit
Term Deposits
On demand and short term deposits
Deposits not bearing interest
Deposits from banks
Commercial Paper
Securities sold under repurchase agreements
Borrowing corporation debt1

Deposits and other borrowings

Consolidated

The Company

2016
$m

 61,429 
 192,147 
 235,101 
 20,892 
 57,278 
 19,349 
 481 
 1,518 

2015
$m

 63,446 
 194,676 
 229,330 
 19,013 
 38,985 
 22,988 
 778 
 1,578 

2016
$m

 59,626 
 147,754 
 190,621 
 11,095 
 56,480 
 14,236 
 151 
– 

2015
$m

 62,980 
 154,485 
 187,327 
 9,970 
 38,448 
 18,477 
 344 
– 

588,195

570,794

479,963

472,031

1  Secured investments of the consolidated subsidiary UDC Finance Limited (UDC) of NZD 1.6 billion (September 2015: NZD 1.7 billion) and the accrued interest thereon which are secured  

by a security interest over all the assets of UDC NZD $2.7 billion (September 2015: NZD 2.6 billion). 

18: Debt Issuances

ANZ utilises a variety of established and flexible funding programmes to issue medium term notes featuring either senior or subordinated debt 
status (details of subordinated debt are presented in note 19: Subordinated Debt). All risks associated with originating term funding are closely 
managed. Refer to description of ANZ risk management practices in note 20: Financial Risk Management in relation to market risks such as 
interest rate and foreign currency risks, as well as liquidity risk.

The table below presents debt issuances by currency of issue which is broadly representative of the investor base location.

Debt issuances by currency
USD
GBP
AUD
NZD
JPY
EUR
HKD
CHF
CAD
NOK
SGD
TRY
ZAR
MXN
CNH

United States dollars
Pounds Sterling
Australian dollars
New Zealand dollars
Japanese yen
Euro
Hong Kong dollars
Swiss francs
Canadian dollars
Norwegian krone
Singapore dollars
Turkish lira
South African rand
Mexico peso
Chinese yuan

Total Debt issuances

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

 38,666 
 1,744 
 11,988 
 5,703 
 3,547 
 23,917 
 1,188 
 2,074 
 152 
 447 
 188 
 258 
 133 
 147 
 928 

91,080

42,367
6,317
7,694
4,947
4,499
22,048
858
3,063
430
465
202
265
151
255
186

93,747

 32,015 
 1,744 
 11,958 
 1,773 
 3,521 
 16,775 
 1,188 
 749 
 152 
 447 
 87 
 258 
 133 
 147 
 928 

71,875

36,009
5,744
7,289
1,639
4,412
16,356
858
1,450
430
465
70
265
151
255
186

75,579

 103

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   19: Subordinated Debt
Subordinated debt comprises perpetual and dated securities as follows (net of issue costs):

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

1,068m 
1,340m

ANZ CPS22
ANZ CPS3

Additional Tier 1 capital (perpetual subordinated securities)
ANZ Convertible Preference Shares (ANZ CPS)1
AUD
AUD
ANZ Capital Notes (ANZ CN)
AUD
AUD
AUD
AUD
ANZ Capital Securities
USD
1,000m
ANZ NZ Capital Notes (ANZ NZ CN) 
500m
NZD

ANZ CN1
ANZ CN2
ANZ CN3
ANZ CN4

1,120m
1,610m
970m
1,622m 

ANZ Capital Securities

ANZ NZ Capital Notes

 1,068 
 1,340 

1,115 
 1,602 
 962 
 1,604 

1,329

473 

9,493

 1,969 
 1,336 

 1,112 
 1,598 
 959 
–

 1,068 
 1,340 

 1,115 
 1,602 
 962 
 1,604 

–

1,329

 449 

 7,423 

 1,969 
 1,336 

 1,112 
 1,598 
 959 
–

–

– 

Tier 2 capital (subordinated notes)
Perpetual subordinated notes
USD
NZD

300m
835m

floating rate notes3
fixed rate notes4

Dated subordinated notes
EUR
AUD
AUD
USD
AUD
AUD
USD
CNY
SGD
AUD
JPY
AUD
USD
JPY
JPY

750m
500m
1,509m
750m
750m
750m
800m
2,500m
500m
200m
20,000m
700m
1,500m 
10,000m
10,000m

fixed rate notes due 2019
floating rate notes due 20225
floating rate notes due 20225
fixed rate notes due 20225
floating rate notes due 20235
floating rate notes due 20245,6
fixed rate notes due 20246
fixed rate notes due 20255,6
fixed rate notes due 20275,6
fixed rate notes due 20275,6
fixed rate notes due 20266
floating rate notes due 20265,6
fixed rate notes due 20266
fixed rate notes due 20265,6
fixed rate notes due 20285,6

Total subordinated debt

Subordinated debt by currency
AUD
NZD
USD
CNY
SGD
EUR
JPY

Australian dollars
New Zealand dollars
United States dollars
Chinese renminbi
Singapore dollars
Euro
Japanese yen

 394 
 796 

 429 
 759 

 1,190 

 1,188 

 1,224 
 499 
 1,507 
 978 
 749 
 750 
 1,158 
 491 
 493 
 199 
 264 
 700 
 2,011 
 129 
 129 

 11,281 

 21,964 

 12,095 
 1,269 
 5,870 
 491 
 493 
 1,224 
 522

 21,964

 1,355 
 499 
 1,504 
 1,068 
 748 
 750 
 1,222 
 562 
 491 
 199 
–
–
–
–
–

 8,398 

 17,009 

 10,674 
 1,208 
 2,719 
 562 
 491 
 1,355 
–

 17,009 

–

 9,020 

 6,974 

 394 
– 

 394 

 1,225 
 500 
 1,507 
 981 
 750 
 750 
 1,164 
 491 
 493 
 199 
 264 
 700 
 2,011 
 129 
 129 

 11,293 

 20,707 

 12,097 
–
 5,879 
 491 
493 
 1,225 
 522 

 20,707 

 429 
– 

 429 

 1,355 
 500 
 1,506 
 1,071 
 750 
 750 
 1,226 
 562 
 491 
 198 
–
–
–
–
–

 8,409 

 15,812 

 10,678 
– 
 2,726 
 562 
 491 
 1,355 
–

 15,812 

1  Fully franked preference share dividend cash payments on ANZ CPS2 and ANZ CPS3 made during the years ended 30 September 2016 and 30 September 2015 (which are treated as interest expense):

ANZ CPS2
ANZ CPS3

Consolidated

The Company

2016
$m

75
51

2015
$m

77
52

2016
$m

75
51

2015
$m

77
52

2  $900 million of ANZ CPS2 was bought back and cancelled on 27 September 2016 and reinvested into ANZ CN4.
3 
4  Rate reset on 18 April 2013 to the five year swap rate +2.00% until the call date on 18 April 2018, whereupon if not called, reverts to a floating rate at the three month FRA rate +3.00% and  

 Callable on each semi-annual interest payment date (subject to prior APRA approval). 

is callable on any interest payment date thereafter (subject to prior RBNZ and APRA approval). 

5  Callable five years prior to maturity (subject to prior APRA approval).
6  The convertible subordinated notes convert into ANZ ordinary shares if a Non-viability Trigger Event occurs.

104

NOTES TO THE FINANCIAL STATEMENTS (continued) 
 
 
 
19: Subordinated Debt (continued)

Subordinated debt is subordinated in right of payment to the claims of depositors and other creditors of the Company or its controlled entities 
which have issued the notes or preference shares. 

As defined by APRA for capital adequacy purposes, ANZ CPS, ANZ Capital Notes, ANZ Capital Securities and ANZ NZ Capital Notes constitute 
Additional Tier 1 ('AT1') capital and all other subordinated notes constitute Tier 2 capital.

ADDITIONAL TIER 1 CAPITAL (PERPETUAL SUBORDINATED SECURITIES)

The ANZ Capital Notes, ANZ Capital Securities and ANZ NZ Capital Notes are Basel 3 compliant instruments. APRA has granted ANZ transitional 
Basel 3 capital treatment for each of the ANZ CPS until their first conversion date. Each of the ANZ CPS, the ANZ Capital Notes and the ANZ 
Capital Securities issued by the Company rank equally with each other.

Distributions on the AT1 capital securities are non-cumulative and subject to the issuer’s absolute discretion and certain payment conditions 
(including regulatory requirements). Distributions on the ANZ CPS and ANZ Capital Notes are franked in line with the franking applied to ANZ 
ordinary shares.

Where specified, if a Common Equity Capital Trigger Event or a Non-viability Trigger Event occurs, the AT1 capital securities will immediately 
convert into a variable number of ANZ ordinary shares based on the average market price of ANZ ordinary shares less a 1% discount, subject  
to a maximum conversion number. A Common Equity Capital Trigger Event occurs if ANZ’s Common Equity Tier 1 capital ratio is equal to or less 
than 5.125%. A Non-viability Trigger Event occurs if APRA notifies the Company that, without the conversion or write-off of certain securities  
or a public sector injection of capital (or equivalent support), it considers that the Company would become non-viable.

The AT1 capital securities (other than the ANZ Capital Securities) are mandatorily convertible into a variable number of ANZ ordinary shares 
based on the average market price of the shares less a 1% discount on a specified date, or on an earlier date under certain circumstances. The 
mandatory conversion is deferred for a specified period if conversion tests are not met. 

ANZ CONVERTIBLE PREFERENCE SHARES (ANZ CPS)

ANZ CPS are fully paid, mandatorily convertible preference shares and are listed on the Australian Securities Exchange. A summary of the key 
terms of the ANZ CPS are as follows:

Issue Date

Issue Amount 

Face Value

Dividend Frequency

Dividend Rate 

CPS2

17 December 2009

$1,068 million1 

$100 

CPS3

28 September 2011

$1,340 million 

$100 

Quarterly in arrears in March, June, September  
and December

Semi-annually in arrears in March and September

Floating rate: (90 day Bank Bill Rate + 3.1%) x  
(1 – Australian corporate tax rate)

Floating rate: (180 day Bank Bill Rate + 3.1%) x  
(1 – Australian corporate tax rate)

Issuer's early redemption  
or conversion option2 

No

1 September 2017 and each subsequent  
semi-annual dividend payment date

Mandatory conversion date

15 December 20163

1 September 2019

Common Equity Capital Trigger Event No

Non-viability Trigger Event

No

Yes

No

1  $900 million of ANZ CPS2 was bought back and cancelled on 27 September 2016 and reinvested into ANZ CN4.
2  Subject to receiving APRA’s prior approval and satisfying certain other conditions, ANZ also has a right in other limited circumstances (such as certain tax or regulatory events).
3  Subject to receipt of various approvals, ANZ expects to issue a CPS2 resale notice so that a nominated purchaser purchases all of the CPS2 held by a CPS2 holder for their face value  

on 15 December 2016.

 105

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   CN4

27 September 2016

$1,622 million 

$100

Quarterly in arrears in 
March, June, September 
and December

Floating rate: (90 day 
Bank Bill Rate + 4.7%) x 
(1 – Australian corporate 
tax rate)

19: Subordinated Debt (continued)

ANZ CAPITAL NOTES (ANZ CN)

ANZ CN are fully paid mandatorily convertible subordinated perpetual notes and are listed on the Australian Securities Exchange. A summary  
of the key terms of the ANZ CN are as follows:

Issue Date

Issue Amount 

Face Value

CN1

CN2

7 August 2013

$1,120 million 

$100

31 March 2014

$1,610 million 

$100

CN31 

5 March 2015

$970 million 

$100

Distribution Frequency

Semi-annually in arrears  
in March and September

Semi-annually in arrears  
in March and September

Semi-annually in arrears  
in March and September

Distribution Rate 

Issuer's early redemption 
or conversion option2 

Mandatory conversion 
date

Floating rate: (180 day 
Bank Bill Rate + 3.4%) x 
(1 – Australian corporate 
tax rate)

Floating rate: (180 day 
Bank Bill Rate + 3.25%) x 
(1 – Australian corporate 
tax rate)

Floating rate: (180 day 
Bank Bill Rate + 3.6%) x 
(1 – Australian corporate 
tax rate)

1 September 2021 

24 March 2022 

24 March 2023 

20 March 2024 

1 September 2023 

24 March 2024 

24 March 2025 

20 March 2026 

Common Equity Capital 
Trigger Event

Yes

Non-viability Trigger Event Yes

Yes

Yes

Yes

Yes

Yes

Yes

Issued by the New Zealand branch of the Company.

1 
2  Subject to receiving APRA’s prior approval and satisfying other certain conditions. ANZ also has a right in other limited circumstances (such as certain tax or regulatory events).

ANZ CAPITAL SECURITIES

On 15 June 2016, the Company acting through its London branch 
issued fully-paid perpetual subordinated contingent convertible 
securities ('ANZ Capital Securities') with a minimum denomination  
of USD200,000 and an integral multiple of USD1,000 above that, 
raising USD1,000 million. The ANZ Capital Securities are listed  
on the Australian Securities Exchange.

Interest on the securities is payable semi annually in arrears in June 
and December in each year. The initial fixed interest rate until 15 June 
2026 ('First Reset Date') is 6.75% per annum. On the First Reset Date 
and each 5 year anniversary, the fixed interest rate is reset to the 
aggregate of the 5 year USD mid-market swap rate and 5.168%. 

If a Common Equity Capital Trigger Event or a Non-viability 
Trigger Event occurs, the securities will immediately convert into 
a variable number of ANZ ordinary shares, subject to a maximum 
conversion number.

On the First Reset Date and each 5 year anniversary, subject to 
receiving APRA’s prior approval and satisfying certain conditions, the 
Company has the right to redeem all of the securities at its discretion.

ANZ NZ CAPITAL NOTES

On 31 March 2015, ANZ Bank New Zealand Limited (‘ANZ NZ’) issued 
500 million convertible notes (‘ANZ NZ CN’) at NZ$1 each, raising 
NZ$500 million.

ANZ NZ CN are fully paid, mandatorily convertible subordinated 
perpetual notes and are listed on the New Zealand Stock Exchange.

Interest on the notes is payable quarterly in arrears in February, May, 
August and November in each year. The interest rate is fixed at 7.2% 
per annum until 25 May 2020, and subsequently will be based on 
a floating rate equal to the aggregate of the New Zealand 3 month 
bank bill rate plus a 350 basis point margin. Interest payments 
are subject to ANZ NZ’s absolute discretion and certain payment 
conditions being satisfied (including APRA and Reserve Bank  
of New Zealand (‘RBNZ’) requirements). 

106

On 25 May 2022, or an earlier date under certain circumstances, 
the notes will mandatorily convert into a variable number of ANZ 
ordinary shares based on the average market price of ANZ ordinary 
shares less a 1% discount. The mandatory conversion is however 
deferred for a specified period if conversion tests are not met.

If a Common Equity Capital Trigger Event, a Non-viability Trigger 
Event or an RBNZ Non-viability Trigger Event occurs the notes will 
immediately convert into ANZ ordinary shares, subject to a maximum 
conversion number. A Common Equity Capital Trigger Event in this 
case occurs if ANZ’s or ANZ NZ’s Common Equity Tier 1 capital ratio 
is equal to or less than 5.125%. An RBNZ Non-viability Trigger Event 
occurs if the RBNZ directs ANZ NZ to convert or write-off the notes  
or a statutory manager is appointed to ANZ NZ and decides that  
ANZ NZ must convert or write-off the notes.

On 25 May 2020, ANZ NZ has the right to, subject to satisfying certain 
conditions, redeem (subject to receiving APRA's and RBNZ's prior 
approval), or convert into ANZ ordinary shares, all or some of the 
notes at its discretion. 

TIER 2 SECURITIES (SUBORDINATED NOTES)

The convertible dated subordinated notes are Basel 3 compliant 
instruments. If a Non-viability Trigger Event occurs, the convertible 
dated subordinated notes will immediately convert into ANZ ordinary 
shares based on the average market price of ANZ ordinary shares less 
a 1% discount, subject to a maximum conversion number. 

APRA has granted transitional Basel 3 capital treatment for:
 } all other term subordinated notes until their first call date;
 } the USD300 million perpetual subordinated notes until the  

end of the transitional period (December 2021); and
 } the NZD835 million perpetual subordinated notes until  

the April 2018 call date.

NOTES TO THE FINANCIAL STATEMENTS (continued)20: Financial Risk Management

STRATEGY IN USING FINANCIAL INSTRUMENTS
Financial instruments are fundamental to the Group’s business, 
constituting the core element of its operations. Accordingly, the risks 
associated with financial instruments are a significant component  
of the risks faced by the Group. Financial instruments create, modify 
or reduce the credit, market (including traded and non-traded interest 
rate and foreign currency related risks) and liquidity risks of the Group’s 
balance sheet. These risks, and the Group’s objectives, policies and 
processes for managing and measuring such risks are outlined below.

Credit Risk
Credit risk is the risk of financial loss resulting from the failure of 
ANZ’s customers and counterparties to honour or perform fully the 
terms of a loan or contract. The Group assumes credit risk in a wide 
range of lending and other activities in diverse markets and in many 
jurisdictions. Credit risks arise not only from traditional lending  
to customers, but also from inter-bank, treasury, international  
trade and capital market activities around the world.

The Group has an overall objective of sound growth for appropriate 
returns. The credit risk principles of the Group have been set by the 
Board and are implemented and monitored within a tiered structure 
of delegated authority designed to oversee multiple facets of credit 
risk, including business writing strategies, credit policies and controls, 
portfolio monitoring and risk concentrations.

Credit Risk Management Overview
The credit risk management framework ensures a consistent 
approach is applied across the Group in measuring, monitoring  
and managing the credit risk appetite set by the Board.

The Board is assisted and advised by the Board Risk Committee in 
discharging its duty to oversee credit risk. The Board Risk Committee 
sets the credit risk appetite and credit strategies, as well as approving 
credit transactions beyond the discretion of executive management.

Responsibility for the oversight and control of the credit risk 
framework (including the risk appetite) resides with the Credit and 
Market Risk Committee (CMRC), which is an executive management 
committee comprising senior risk, business and Group executives, 
chaired by the Chief Risk Officer (CRO).

Central to the Group’s management of credit risk is the existence  
of an independent credit risk management function that is staffed  
by risk specialists. Independence is achieved by having all credit 
risk staff ultimately report to the CRO, including where they are 
embedded in business units. The primary responsibility for prudent 
and profitable management of credit risk and customer relationships 
rests with the business units. 

The authority to make credit decisions is delegated by the Board 
to the CEO who in turn delegates authority to the CRO. The CRO 
in turn delegates some of his credit discretion to individuals as 
part of a ‘cascade’ of authority from senior to the most junior credit 
officers. Individuals must be suitably skilled and accredited in order 
to be granted and retain a credit discretion. Credit discretions are 
reviewed on an annual basis, and may be varied based on the 
holder’s performance. 

The Group has two main approaches to assessing credit risk arising 
from transactions: 
 } the larger and more complex credit transactions are assessed on  

a judgemental credit basis. Rating models provide a consistent and 
structured assessment, with judgement required around the use  
of out-of-model factors. Credit approval for judgemental lending  
is typically on a dual approval basis, jointly by the business writer  
in the business unit and an independent credit officer; and 

 } programmed credit assessment typically covers retail and some 
small business lending, and refers to the automated assessment  
of credit applications using a combination of scoring (application 
and behavioural), policy rules and external credit reporting 
information. Where an application does not meet the automated 
assessment criteria it will be referred out for manual assessment, 
with assessors considering the decision tool recommendation.

Central and divisional credit risk teams perform key roles in portfolio 
management such as the development and validation of credit risk 
measurement systems, loan asset quality reporting, stress testing, 
and the development of credit policies and requirements. Credit 
policies and requirements cover all aspects of the credit life cycle 
such as transaction structuring, risk grading, initial approval, ongoing 
management and problem debt management, as well as specialist 
policy topics. 

The Group’s credit grading system is fundamental to the 
management of credit risk, seeking to measure the probability  
of default (PD), the exposure at default (EAD) and the loss in the  
event of default (LGD) for all transactions.

From an operational perspective, the Group’s credit grading system 
has two separate and distinct dimensions that: 
 } measure the PD, which is expressed by a 27-grade Customer Credit 
Rating (CCR), reflecting the ability to service and repay debt. Within 
the programmed credit assessment sphere, the CCR is typically 
expressed as a score which maps back to the PD; and

 } measure the LGD, which is expressed by a Security Indicator 

(SI) ranging from A to G. The SI is calculated by reference to the 
percentage of the loan covered by security which can be realised  
in the event of default. The security-related SIs are supplemented 
with a range of other SIs to cover situations where ANZ’s LGD 
research indicates certain transaction characteristics have different 
recovery outcomes. Within the programmed credit assessment 
sphere, exposures are grouped into large homogenous pools  
– and the LGD is assigned at the pool level. 

The development and regular validation of rating models is 
undertaken by specialist central risk teams. The outputs from these 
models drive many day-to-day credit decisions, such as origination, 
pricing, approval levels, regulatory capital adequacy, economic 
capital allocation and provisioning. The risk grading process includes 
monitoring of model-generated results to ensure appropriate 
judgement is exercised (such as overrides to take into account  
any out-of-model factors).

 107

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   20: Financial Risk Management (continued)

Collateral management 
Collateral is used to mitigate credit risk, as the secondary source  
of repayment in case the counterparty cannot meet its contractual 
repayment obligations. 

ANZ credit principles specify to only lend when the counterparty 
has the capacity and ability to repay, and the Group sets limits on 
the acceptable level of credit risk. Acceptance of credit risk is firstly 
based on the counterparty’s assessed capacity to meet contractual 
obligations (such as the scheduled repayment of principal and interest). 

In certain cases, such as where the customer risk profile is considered 
very sound or by the nature of the product (for instance, small limit 
products such as credit cards), a transaction may not be supported by 
collateral. For some products, the collateral provided is fundamental 
to its structuring so is not strictly the secondary source of repayment. 
For example, lending secured by trade receivables is typically repaid 
by the collection of those receivables.

The most common types of collateral typically taken by ANZ include:
 } collateral received in respect of derivative trading;
 } charges over cash deposits;
 } security over real estate including residential, commercial, 

industrial or rural property; and

 } other security includes charges over business assets, security over 
specific plant and equipment, charges over listed shares, bonds  
or securities and guarantees and pledges.

Credit policy requirements set out the acceptable types of collateral, 
as well as a process by which additional instruments and/or asset 
types can be considered for approval. ANZ’s credit risk modelling 
approach uses historical internal loss data and other relevant external 
data to assist in determining the discount that each type of collateral 
would be expected to incur in a forced sale. This discounted value  
is used in the determination of the SI for LGD purposes. 

In the event of customer default, any loan security is usually held as 
mortgagee in possession while the Group is actively seeking to realise 
it. Therefore the Group does not usually hold any real estate or other 
assets acquired through the enforcement of security.

The Group generally uses Master Agreements with its counterparties 
for derivatives activities. Generally, International Swaps and Derivatives 
Association (ISDA) Master Agreements will be used. Under the ISDA 
Master Agreement, if a default of a counterparty occurs, all contracts 
with the counterparty are terminated. They are then settled on a net 
basis at market levels current at the time of default.

In addition to the terms noted above, ANZ’s preferred practice is  
to use a Credit Support Annex (CSA) to the ISDA Master Agreement. 
Under a CSA, open derivative positions with the counterparty are 
aggregated and cash collateral (or other forms of eligible collateral)  
is exchanged daily. The collateral is provided by the counterparty  
that is out of the money. Upon termination of the trade, payment  
is required only for the final daily mark-to-market movement rather 
than the mark-to-market movement since inception.

Concentrations of credit risk 
Concentrations of credit risk arise when a number of customers are 
engaged in similar business activities or activities within the same 
geographic region, or when they have similar risk characteristics  
that would cause their ability to meet contractual obligations to  
be similarly affected by changes in economic or other conditions.

The Group monitors its portfolios, to identify and assess risk 
concentrations. The Group’s strategy is to maintain well-diversified 
credit portfolios focused on achieving an acceptable risk-return 
balance. Credit risk portfolios are actively monitored and frequently 
reviewed to identify, assess and guard against unacceptable 
risk concentrations. Concentration analysis will typically include 
geography, industry, credit product and risk grade. The Group  
also applies single customer counterparty limits to protect against 
unacceptably large exposures to single name risk. These limits are 
established based on a combination of factors including the nature  
of the counterparty, probability of default and collateral provided.

108

NOTES TO THE FINANCIAL STATEMENTS (continued)20: Financial Risk Management (continued)

Concentrations of credit risk analysis
Composition of financial instruments that give rise to credit risk by industry:

Cash, settlement 
balances owed 
to ANZ and 
collateral paid

Trading securities 
and AFS1

Derivatives

Loans  
and advances2

Other
financial
assets3

Credit related
commitments4

Total

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

 – 

13 
 – 

 – 

 – 

 – 

4 
 – 

 – 

 – 

13 

 – 
 – 

91 

16 

60 

 – 
23 

99 

37 

492 

691 

14,670 

15,192 

84 
28 

1,052 

108 
20 

837 

5,994 
5,485 

6,254 
5,516 

3,537 

3,462 

466 

323 

9,830 

8,908 

85 

35 
32 

20 

57 

119 

8,584 

9,713 

23,844 

25,775 

49 
43 

27 

70 

3,348 
3,473 

3,365 
4,568 

9,474 
9,018 

9,780 
10,170 

2,449 

2,388 

7,149 

6,813 

2,532 

2,494 

12,901 

11,832 

32,567 

21,885 

16,608 

18,722 

50,011 

49,733 

23,990 

22,061 

138 

174 

10,171 

6,757 

133,485  119,332 

907 

12 
 – 
 – 
4 
104 
183 
1 

130 

50,339 

32,305 

582 

685 

781 

707 

5 

6 

681 

2,081 

53,295 

35,914 

4 
 – 
 – 
2 
2 
354 
30 

159 
 – 
18 
 – 
76 
2 
198 

1,382 
 – 
79 
50 
181 
12 
251 

2,126 
 – 
821 
169 
984 
1,701 
384 

2,535 

7,127 

6,844 
 –  263,544  252,242 
27,034 
11,273 
7,052 
6,287 
10,397 

27,653 
9,974 
7,307 
5,981 
10,611 

677 
221 
951 
1,520 
453 

41 
1,524 
160 
58 
42 
35 
61 

2,293 

54 
1,983 
212 
89 
55 
49 
82 

7,395 
47,796 
11,023 
4,102 
3,673 
5,882 
5,536 

7,815 
48,282 
10,199 
3,639 
4,145 
8,212 
5,878 

16,860 
18,634 
312,864  302,507 
38,201 
15,274 
12,386 
16,434 
17,091 

39,675 
14,307 
12,186 
13,784 
16,791 

3,012  116,645 119,536 

675,633  640,143 

33,791 

22,411 

67,520 

53,201 

58,900 

58,754  396,484  383,229 

18,391 

17,554 

100 

108 

1,645 

1,749 

20,202 

19,472 

 – 

 – 
 – 

 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 
 – 

20 

 – 

 – 

 – 
 – 

37 

 – 

66 

12 
16 

61 

5 
11 

871 
1,423 

996 
1,222 

613 

430 

1,119 

1,122 

30 

43 

1,286 

972 

2,250 

2,217 

7,369 

6,322 

13,556 

10,118 

906 

1,132 

1,766 

1,679 

6,704 

5,884 

1,025 

1,216 

1,188 

1,052 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

11 
 – 
 – 
 – 
5 
 – 
40 

28 
 – 
1 
 – 
5 
 – 
52 

176 
 – 
63 
61 
87 
22 
134 

379 
 – 
16 
16 
55 
15 
40 

3,304 
71,434 
9,898 
1,876 
1,536 
1,542 
733 

3,155 
63,067 
8,836 
1,827 
1,489 
1,334 
670 

4,016 

3,896 

14,149 

12,329 

15,861 

12,405  115,507  104,428 

1  Available-for-sale Assets.
2  Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.
3   Mainly comprises trade dated assets, regulatory deposits and accrued interest.
4  Credit related commitments comprise undrawn facilities and customer contingent liabilities.

Consolidated

Australia
Agriculture, forestry, 
  fishing and mining
Business services
Construction
Electricity, gas and  
  water supply
Entertainment, leisure 
  and tourism
Financial, investment 
and insurance
Government and  
  official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

New Zealand
Agriculture, forestry, 
  fishing and mining
Business services
Construction
Electricity, gas and  
  water supply
Entertainment, leisure 
  and tourism
Financial, investment 
  and insurance
Government and  
  official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

5 
8 

6 

7 

5 

6 

18 
387 
54 
10 
8 
8 
4 

626 

6 
7 

7 

6 

9 

6 

19 
387 
54 
11 
9 
8 
4 

641 

338 
799 

380 
713 

1,226 
2,246 

1,387 
1,953 

1,121 

1,079 

2,879 

2,675 

344 

765 

652 

1,702 
13,479 
1,931 
818 
831 
1,457 
923 

243 

1,667 

1,264 

874 

24,851 

20,672 

664 

11,341 

10,501 

1,597 
12,534 
1,399 
827 
688 
1,132 
1,042 

5,211 
85,300 
11,946 
2,765 
2,467 
3,029 
1,834 

5,178 
75,988 
10,306 
2,681 
2,246 
2,489 
1,808 

26,805 

24,921 

176,964  158,620 

 109

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS    
20: Financial Risk Management (continued)

Concentrations of credit risk analysis (continued):
Composition of financial instruments that give rise to credit risk by industry (continued):

Consolidated

Overseas Markets
Agriculture, forestry, 
  fishing and mining
Business services
Construction
Electricity, gas and  
  water supply
Entertainment, leisure 
  and tourism
Financial, investment 
  and insurance
Government and 
  official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Consolidated – aggregate
Agriculture, forestry, 
  fishing and mining
Business services
Construction
Electricity, gas and  
  water supply
Entertainment, leisure 
  and tourism
Financial, investment 
  and insurance
Government and  
  official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Individual provision for 
  credit impairment
Collective provision for 
  credit impairment

Income yet to mature
Capitalised brokerage/ 
  mortgage origination 
  fees

Excluded from analysis 
  above

Cash, settlement 
balances owed 
to ANZ and 
collateral paid

Trading securities 
and AFS1

Derivatives

Loans  
and advances2

Other
financial
assets3

Credit related
commitments4

Total

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

3,942 

5,659 

170 

166 

6,861 

9,326 

11,105 

15,291 

2 

2 
10 

28 

 – 

3 

5 
2 

35 

 – 

62 

22 
7 

60 

2 

43 

 – 
1 

60 

 – 

68 

26 
5 

53 

 – 

94 

15 
27 

56 

16 

981 
357 

1,331 
716 

1,732 

3,520 

856 

1,382 

43,753 

54,079 

18,467 

17,666 

11,773 

12,661 

14,198 

13,534 

125 

1 

8,311 

8,083 

40 
1 
1 
 – 
1 
36 
86 

230 
2 
1 
1 
 – 
64 
20 

103 
 – 
34 
86 
128 
117 
378 

107 
 – 
8 
26 
87 
60 
945 

25 

280 
 – 
86 
8 
85 
292 
34 

281 

611 
 – 
112 
21 
81 
437 
54 

255 

475 

12,482 
11,944 
3,936 
1,481 
4,305 
7,276 
3,779 

18,831 
12,867 
5,303 
2,344 
4,679 
12,084 
3,359 

42 
15 

75 

37 

614 

11 

540 
516 
170 
64 
186 
315 
163 

39 
21 

3,734 
2,396 

4,988 
3,637 

4,807 
2,790 

6,378 
4,404 

103 

2,330 

2,600 

4,278 

6,374 

40 

753 

853 

1,648 

2,291 

397 

11,271 

13,703 

100,076  112,040 

14 

1,751 

928 

10,478 

9,782 

553 
377 
155 
69 
137 
354 
98 

36,500 
8,881 
1,657 
1,828 
2,438 
18,291 
3,048 

43,000 
8,782 
2,495 
3,597 
2,575 
27,006 
3,182 

49,945 
21,342 
5,884 
3,467 
7,143 
26,327 
7,488 

63,332 
22,028 
8,074 
6,058 
7,559 
40,005 
7,658 

44,085 

54,443 

27,777 

27,086 

12,735 

14,466 

67,524 

86,084 

2,918 

2,523  101,739 126,672 

256,778

311,274 

846 

37,003 

38,405 

355 

393 

17,090 

20,788 

55,151 

60,538 

2 

15 
10 

28 

 – 

3 

9 
2 

35 

 – 

75 

22 
7 

103 

 – 
24 

626 

122 
49 

128 
58 

7,846 
7,265 

8,581 
7,454 

171 

196 

1,718 

1,323 

6,388 

8,104 

18 

37 

496 

382 

11,972 

11,262 

78,570 

78,181 

42,444 

42,710 

75,340 

72,512 

39,094 

36,727 

2,798 

1,810 

65,354 

46,272 

1,632 

2,182 

2,224 

2,234 

52 
1 
1 
4 
105 
219 
87 

234 
2 
1 
3 
2 
418 
50 

273 
 – 
52 
86 
209 
119 
616 

1,517 
 – 
88 
76 
273 
72 
1,248 

2,582 
 – 
970 
238 
1,156 
2,015 
552 

3,525 

22,913 

28,830 
 –  346,922  328,176 
41,173 
15,444 
13,220 
19,705 
14,426 

41,487 
13,331 
13,148 
14,799 
15,123 

805 
258 
1,087 
1,972 
547 

82 
55 

101 

101 

757 

22 

599 
2,427 
384 
132 
236 
358 
228 

5,837 

 – 

 – 

94 
71 

7,420 
6,668 

8,733 
8,918 

15,507 
14,054 

17,545 
16,527 

137 

5,900 

6,067 

14,306 

15,862 

116 

3,629 

3,590 

16,216 

15,387 

580 

22,207 

21,334 

258,412  252,044 

26 

3,084 

3,673 

75,114 

56,197 

626 
2,747 
421 
169 
201 
411 
184 

45,597 
70,156 
14,611 
6,748 
6,942 
25,630 
9,507 

52,412 
69,598 
14,093 
8,063 
7,408 
36,350 
10,102 

87,144 
72,016 
419,506  400,523 
56,581 
24,013 
22,191 
58,928 
26,557 

57,505 
20,539 
21,796 
43,140 
26,113 

6,176  245,189  271,129  1,109,375 1,110,037 

 – 

 – 

(29)

(23)

(1,307)

(1,061)

(631)

(677)

(2,876)

(2,956)

Gross Total

81,892 

80,750  109,446 

92,616 

87,496 

85,625  579,515  573,741 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(1,278)

(1,038)

(2,245)

(2,279)

81,892 

80,750  109,446 

92,616 

87,496 

85,625  575,992  570,424 

5,837 

6,176  244,529  270,429  1,105,192 1,106,020 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(544)

(739)

1,064 

1,253 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(544)

(739)

1,064 

1,253 

81,892 

80,750  109,446 

92,616 

87,496 

85,625  576,512  570,938 

5,837 

6,176  244,529  270,429  1,105,712 1,106,534 

1,457 

1,716 

855 

51 

 – 

 – 

 – 

 – 

35,656 

34,820 

 – 

 – 

37,968 

36,587 

Net Total

83,349 

82,466  110,301 

92,667 

87,496 

85,625  576,512  570,938 

41,493 

40,996  244,529  270,429  1,143,680  1,143,121 

1  Available-for-sale Assets.
2  Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.
3   Mainly comprises trade dated assets, regulatory deposits and accrued interest.
4  Credit related commitments comprise undrawn facilities and customer contingent liabilities.

110

NOTES TO THE FINANCIAL STATEMENTS (continued)20: Financial Risk Management (continued)

Concentrations of credit risk analysis (continued):
Composition of financial instruments that give rise to credit risk by industry (continued):

The Company

Australia
Agriculture, forestry, 
  fishing and mining
Business services
Construction
Electricity, gas and  
  water supply
Entertainment, leisure 
  and tourism
Financial, investment 
  and insurance5
Government and  
  official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

New Zealand
Agriculture, forestry, 
  fishing and mining
Business services
Construction
Electricity, gas and  
  water supply
Entertainment, leisure 
  and tourism
Financial, investment 
  and insurance
Government and 
  official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Cash, settlement 
balances owed 
to ANZ and 
collateral paid

Trading securities 
and AFS1

Derivatives

Loans  
and advances2

Other
financial
assets3

Credit related
commitments4

Total

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

 – 

13 
 – 

 – 

 – 

 – 

4 
 – 

 – 

 – 

13 

 – 
 – 

91 

16 

59 

 – 
23 

99 

37 

492 

691 

14,598 

15,185 

84 
28 

1,052 

108 
20 

837 

5,985 
5,477 

6,254 
5,516 

3,531 

3,455 

466 

323 

9,816 

8,888 

33,578 

22,601 

16,898 

18,547 

61,257 

59,663 

23,956 

22,086 

907 

12 
 – 
 – 
4 
104 
183 
1 

130 

50,338 

32,008 

582 

685 

780 

706 

4 
 – 
 – 
2 
2 
354 
30 

159 
 – 
18 
 – 
76 
2 
198 

1,369 
 – 
78 
50 
180 
12 
248 

2,126 
 – 
821 
169 
984 
1,701 
384 

2,535 

7,114 

6,844 
 –  263,167  251,707 
26,991 
11,269 
7,052 
6,287 
10,374 

27,610 
9,958 
7,296 
5,972 
10,595 

677 
221 
951 
1,520 
453 

49 

20 
18 

12 

33 

81 

3 

24 
885 
93 
33 
25 
20 
36 

79 

32 
29 

18 

46 

8,494 

9,573 

23,646 

25,587 

3,308 
3,467 

3,340 
4,537 

9,410 
8,990 

9,738 
10,125 

2,449 

2,266 

7,135 

6,675 

2,532 

2,494 

12,863 

11,788 

115 

9,820 

6,499 

145,590  129,511 

4 

681 

2,081 

53,291 

35,614 

36 
1,306 
140 
59 
37 
33 
54 

6,973 
47,798 
10,913 
3,999 
3,663 
5,447 
5,264 

7,333 
48,282 
10,194 
3,567 
4,114 
7,544 
5,693 

16,408 
18,121 
311,850  301,295 
38,080 
15,168 
12,336 
15,750 
16,852 

39,455 
14,163 
12,148 
13,325 
16,478 

34,802 

23,127 

67,809 

52,710 

70,146 

68,684  395,855  382,614 

1,332 

1,988  114,808  117,517 

684,752  646,640 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 
 – 

 – 

 – 

46 

64 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

46 

64 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 
5,746 
 – 
 – 
 – 
 – 
 – 

5,746 

 – 
7,289 
 – 
 – 
 – 
 – 
 – 

7,289 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 
19 
 – 
 – 
 – 
 – 
1 

20 

 – 

 – 
 – 

 – 

 – 

46 

 – 

 – 
5,746 
 – 
 – 
 – 
 – 
 – 

5,792 

 – 

 – 
 – 

 – 

 – 

64 

 – 

 – 
7,308 
 – 
 – 
 – 
 – 
1 

7,373 

1  Available-for-sale Assets.
2  Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.
3  Mainly comprises trade dated assets, regulatory deposits and accrued interest.
4  Credit related commitments comprise undrawn facilities and customer contingent liabilities.
5 

Includes amounts due from other Group entities.

 111

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   20: Financial Risk Management (continued)

Concentrations of credit risk analysis (continued):
Composition of financial instruments that give rise to credit risk by industry (continued):

Cash, settlement 
balances owed 
to ANZ and 
collateral paid

Trading securities 
and AFS1

Derivatives

Loans  
and advances2

Other
financial
assets3

Credit related
commitments4

Total

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

 – 

2 
 – 

28 

 – 

 – 

5 
2 

34 

 – 

58 

20 
6 

38 

2 

42 

 – 
1 

28 

 – 

31 

12 
2 

18 

 – 

47 

7 
14 

20 

8 

3,477 

4,839 

777 
177 

1,073 
519 

1,317 

2,948 

608 

1,165 

77 

17 
4 

29 

13 

84 

19 
9 

51 

20 

6,146 

8,174 

9,789 

13,186 

3,257 
1,897 

4,436 
3,047 

4,085 
2,086 

5,540 
3,592 

1,989 

2,170 

3,419 

5,251 

580 

677 

1,203 

1,870 

40,755 

51,586 

15,732 

15,566 

5,336 

6,216 

10,705 

9,687 

237 

168 

9,883 

11,785 

82,648 

95,008 

125 

1 

5,749 

5,586 

40 
 – 
 – 
 – 
1 
8 
86 

193 
1 
 – 
1 
 – 
37 
20 

2 
 – 
32 
19 
119 
10 
352 

17 
 – 
7 
7 
84 
24 
883 

12 

73 
 – 
40 
4 
34 
102 
16 

145 

216 
 – 
58 
10 
27 
155 
23 

240 

446 

7,523 
6,843 
3,462 
993 
3,543 
5,133 
2,824 

11,050 
7,581 
4,519 
1,570 
3,832 
9,505 
2,386 

5 

167 
152 
77 
22 
79 
114 
63 

8 

1,740 

919 

7,871 

7,105 

191 
131 
78 
27 
66 
165 
41 

27,528 
4,660 
1,540 
1,251 
1,704 
15,231 
2,307 

31,817 
4,351 
2,142 
1,216 
1,947 
22,672 
2,650 

35,333 
11,655 
5,151 
2,289 
5,480 
20,598 
5,648 

43,484 
12,064 
6,804 
2,831 
5,956 
32,558 
6,003 

41,045 

51,880 

22,139 

22,245 

5,680 

6,946 

47,622 

61,120 

1,056 

1,058 

79,713 

98,003 

197,255  241,252 

71 

20 
6 

 – 

15 
 – 

28 

 – 

 – 

9 
2 

34 

 – 

101 

523 

738 

18,075 

20,024 

126 

163 

14,640 

17,747 

33,435 

38,773 

 – 
24 

96 
30 

129 

127 

1,070 

115 
34 

857 

6,762 
5,654 

7,327 
6,035 

4,848 

6,403 

18 

37 

466 

331 

10,424 

10,053 

37 
22 

41 

46 

51 
38 

69 

66 

6,565 
5,364 

7,776 
7,584 

13,495 
11,076 

15,278 
13,717 

4,438 

4,436 

10,554 

11,926 

3,112 

3,171 

14,066 

13,658 

74,333 

74,187 

32,630 

34,113 

66,639 

65,943 

34,661 

31,773 

318 

283 

19,703 

18,284 

228,284  224,583 

1,032 

131 

56,087 

37,594 

594 

830 

1,020 

1,152 

8 

12 

2,421 

3,000 

61,162 

42,719 

52 
 – 
 – 
4 
105 
191 
87 

197 
1 
 – 
3 
2 
391 
50 

161 
 – 
50 
19 
195 
12 
550 

1,386 
 – 
85 
57 
264 
36 
1,131 

2,199 
 – 
861 
173 
1,018 
1,803 
400 

2,751 

14,637 

17,894 
 –  275,756  266,577 
31,510 
12,839 
10,884 
15,792 
12,760 

31,072 
10,951 
10,839 
11,105 
13,419 

735 
231 
978 
1,675 
476 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(942)

(740)

(1,678)

(1,765)

191 
1,037 
170 
55 
104 
134 
99 

2,388 

 – 

 – 

227 
1,437 
218 
86 
103 
198 
95 

34,501 
52,458 
12,453 
5,250 
5,367 
20,678 
7,571 

39,150 
52,652 
12,336 
4,783 
6,061 
30,216 
8,344 

51,741 

61,605 
329,251  320,667 
44,884 
17,999 
18,292 
48,308 
22,856 

44,606 
16,452 
17,628 
33,923 
22,126 

3,046  194,521  215,540 

887,799  895,265 

 – 

 – 

(15)

(19)

(957)

(759)

(493)

(557)

(2,171)

(2,322)

75,847 

75,007 

89,948 

74,955 

75,872 

75,694  446,603  448,518 

2,388 

3,046  194,013  214,964 

884,671  892,184 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(261)

(438)

697 

944 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(261)

(438)

697 

944 

75,847 

75,007 

89,948 

74,955 

75,872 

75,694  447,039  449,024 

2,388 

3,046  194,013  214,964 

885,107  892,690 

1,008 

1,045 

832 

30 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

1,840 

1,075 

The Company

Overseas Markets
Agriculture, forestry, 
  fishing and mining
Business services
Construction
Electricity, gas and  
  water supply
Entertainment, leisure 
  and tourism
Financial, investment 
  and insurance
Government and 
  official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

The Company – aggregate
Agriculture, forestry, 
  fishing and mining
Business services
Construction
Electricity, gas and  
  water supply
Entertainment, leisure 
  and tourism
Financial, investment 
  and insurance
Government and 
  official institutions
Manufacturing
Personal lending
Property services
Retail trade
Transport and storage
Wholesale trade
Other

Individual provision for 
  credit impairment
Collective provision for 
  credit impairment

Income yet to mature
Capitalised brokerage/ 
  mortgage origination 
  fees

Excluded from analysis 
  above

Gross Total

75,847 

75,007 

89,948 

74,955 

75,872 

75,694  449,223  451,023 

Net total

76,855 

76,052 

90,780 

74,985 

75,872 

75,694  447,039  449,024 

2,388 

3,046  194,013  214,964 

886,947  893,765 

1  Available-for-sale Assets.
2  Excludes individual and collective provisions for credit impairment held in respect of credit related commitments.
3  Mainly comprises trade dated assets, regulatory deposits and accrued interest.
4  Credit related commitments comprise undrawn facilities and customer contingent liabilities.

112

NOTES TO THE FINANCIAL STATEMENTS (continued)20: Financial Risk Management (continued)

Credit quality
Maximum exposure to credit risk
For financial assets recognised on the balance sheet, the maximum exposure to credit risk is the carrying amount. In certain circumstances,  
there may be differences between the carrying amounts reported on the balance sheet and the amounts reported in the tables below. 
Principally, these differences arise in respect of financial assets that are subject to risks other than credit risk, such as equity investments which 
are primarily subject to market risk, or bank notes and coins. For contingent exposures, the maximum exposure to credit risk is the maximum 
amount the Group would have to pay if the instrument is called upon. For undrawn facilities, the maximum exposure to credit risk is the full 
amount of the committed facilities.

The following tables present the maximum exposure to credit risk of on-balance sheet and off-balance sheet financial assets before taking 
account of any collateral held or other credit enhancements.

Consolidated

On-balance sheet positions
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments2
Available-for-sale assets

Net loans and advances3
  – Australia
  – Institutional
  – New Zealand
  – Wealth Australia
  – Asia Retail & Pacific
Regulatory deposits
Investments backing policy liabilities
Other financial assets4

Off-balance sheet positions
Undrawn facilities
Contingent facilities

Total

The Company

On-balance sheet positions
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments2
Available-for-sale assets
Net loans and advances3
Regulatory deposits
Other financial assets4

Off-balance sheet positions
Undrawn facilities
Contingent facilities

Reported on  
Balance Sheet

2016
$m

20155
$m

Excluded1

Maximum exposure
to credit risk

2016
$m

2015
$m

2016
$m

20155
$m

 48,675 
 21,951 
 12,723 
 47,188 
 87,496 
 63,113 

 53,903 
 18,596 
 9,967 
 49,000 
 85,625 
 43,667 

 326,618 
 125,940 
 107,893 
 2,022 
 13,379 
 2,296 
 35,656 
 3,541 

 314,572 
 142,196 
 97,020 
 1,894 
 14,556 
 1,773 
 34,820 
 4,403 

 1,457 
 – 
 – 
 – 
 – 
 855 

 – 
 – 
 – 
 – 
 – 
 – 
 35,656 
 – 

 1,716 
 – 
 – 
 – 
 – 
 51 

 47,218 
 21,951 
 12,723 
 47,188 
 87,496 
 62,258 

 52,187 
 18,596 
 9,967 
 49,000 
 85,625 
 43,616 

 – 
 – 
 – 
 – 
 – 
 – 
 34,820 
 – 

 326,618 
 125,940 
 107,893 
 2,022 
 13,379 
 2,296 
 – 
 3,541 

 314,572 
 142,196 
 97,020 
 1,894 
 14,556 
 1,773 
 – 
 4,403 

 898,491 

 871,992 

 37,968 

 36,587 

 860,523 

 835,405 

207,410 
37,779 

230,794 
40,335 

245,189 

271,129 

 – 
 – 

 – 

 – 
 – 

 – 

207,410 
37,779 

230,794 
40,335 

245,189 

271,129 

1,143,680  1,143,121 

37,968 

36,587  1,105,712  1,106,534 

Reported on  
balance Sheet

  Excluded1

Maximum exposure
to credit risk

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

 46,072 
 19,905 
 10,878 
 35,059 
 75,872 
 55,721 
 446,531 
 671 
 1,717 

 51,217 
 16,601 
 8,234 
 37,373 
 75,694 
 37,612 
 448,448 
 557 
 2,489 

 692,426 

 678,225 

161,178 
33,343 

180,847 
34,693 

194,521 

215,540 

 1,008 
 – 
 – 
 – 
 – 
 832 
 – 
 – 
 – 

 1,840 

 – 
 – 

 – 

 1,045 
 – 
 – 
 – 
 – 
 30 
 – 
 – 
 – 

 45,064 
 19,905 
 10,878 
 35,059 
 75,872 
 54,889 
 446,531 
 671 
 1,717 

 50,172 
 16,601 
 8,234 
 37,373 
 75,694 
 37,582 
 448,448 
 557 
 2,489 

 1,075 

 690,586 

 677,150 

 – 
 – 

 – 

161,178 
33,343 

180,847 
34,693 

194,521 

215,540 

Total

886,947 

893,765 

1,840 

1,075 

885,107 

892,690 

1 

Includes bank notes and coins and cash at bank within liquid assets, equity instruments within available-for-sale financial assets and investments relating to the insurance business where  
the credit risk is passed onto the policy holder.

Includes individual and collective provisions for credit impairment held in respect of credit related commitments. Australia includes net loans and advances for TSO and Group Centre.

2  Derivative financial instruments are net of credit valuation adjustments.
3 
4  Mainly comprises trade dated assets and accrued interest.
5  Comparative amounts have changed. Refer to note 43 for details. 

 113

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   20: Financial Risk Management (continued)

Distribution of financial assets by credit quality
The Group has a comprehensive rating system that is used to quantify credit risk. The use of masterscales ensures consistency across exposure 
types at the Group, providing a consistent framework for reporting and analysis. 

All customers with whom ANZ has a credit relationship, including guarantors, are assigned a Customer Credit Rating (CCR) or score at origination 
either by programmed credit assessment or by judgemental assessment. In addition, the CCR or score is reviewed on an ongoing basis to ensure 
it accurately reflects the credit risk of the customer and the prevailing economic conditions. 

The Group’s risk grade profile therefore changes dynamically through new lending, repayment and/or existing counterparty movements  
in either risk or volume. 

Restructured items
Restructured items are facilities in which the original contractual terms have been modified for reasons related to the financial difficulties  
of the customer. Restructuring may consist of reduction of interest, principal or other payments legally due or an extension in maturity 
materially beyond those typically offered to new facilities with similar risk.

Past due but not
impaired

2016
$m

20155
$m

Restructured

2016
$m

20155
$m

Impaired

Total

2016
$m

20155
$m

2016
$m

20155
$m

Consolidated

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2
  – Australia
  – Institutional
  – New Zealand
  – Wealth Australia
  – Asia Retail & Pacific
Regulatory deposits
Other financial assets3
Credit related commitments4

Total

The Company

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2
Regulatory deposits
Other financial assets3
Credit related commitments4

Neither past  
due nor
impaired

2016
$m

 47,218 
 21,951 
 12,723 
 47,188 
 87,482 
 62,258 

20155
$m

 52,187 
 18,596 
 9,967 
 49,000 
 85,588 
 43,616 

–
–
–
–
–
–

–
–
–
–
–
–

 314,862 
 125,359 
 106,199 
 2,022 
12,650 
 2,296 
 3,541 
244,448 

 303,696 
 141,778 
 95,138 
 1,894 
13,887 
 1,773 
 4,403 
270,395 

 11,420 
 162 
 1,536 
 – 
531 
–
–
 – 

 10,505 
 193 
 1,753 
 – 
 507 
–
–
 – 

1,090,197  1,091,918 

13,649 

12,958 

Neither past  
due nor
impaired

2016
$m

2015
$m

45,064 
19,905 
10,878 
35,059 
75,861 
54,889 
434,072 
671 
1,717 
193,976 

 50,172 
 16,601 
 8,234 
 37,373 
 75,657 
 37,582 
 437,153 
 557 
 2,489 
 214,940 

Past due but not
impaired

2016
$m

 – 
 – 
 – 
 – 
 – 
 – 
11,811 
–
–
–

2015
$m

 – 
 – 
 – 
 – 
 – 
 – 
 10,943 
 – 
 – 
 – 

–
–
–
–
–
–

 40 
 163 
 24 
 – 
 176 
–
–
 – 

403 

–
–
–
–
–
–

 5 
 36 
 13 
 – 
 130 
–
–
 – 

184 

–
–
–
–
 14 
–

 516 
 590 
 202 
 – 
 60 
–
–
81 

–
–
–
–
 37 
–

 47,218 
 21,951 
 12,723 
 47,188 
 87,496 
 62,258 

 52,187 
 18,596 
 9,967 
 49,000 
 85,625 
 43,616 

 586 
 326,838 
 569  126,274 
 107,961 
 182 
 2,022 
 – 
 13,417 
 66 
 2,296 
–
 3,541 
–

 314,792 
 142,576 
 97,086 
 1,894 
 14,590 
 1,773 
 4,403 
34  244,529  270,429 

1,463 

1,474  1,105,712  1,106,534 

Restructured

Impaired

Total

2016
$m

 – 
 – 
 – 
 – 
 – 
 – 
 247 
 – 
 – 
 – 

 247 

2015
$m

 – 
 – 
 – 
 – 
 – 
 – 
 94 
 – 
 – 
 – 

 94 

2016
$m

–
–
–
–
 11 
–
 909 
–
–
 37 

 957 

2015
$m

2016
$m

2015
$m

 – 
 – 
 – 
 – 
 37 
 – 

45,064 
19,905 
10,878 
35,059 
75,872 
54,889 
 834  447,039 
671 
1,717 
 24  194,013 

–
–

 50,172 
 16,601 
 8,234 
 37,373 
 75,694 
 37,582 
 449,024 
 557 
 2,489 
 214,964 

 895  885,107 

 892,690 

Total

872,092 

 880,758 

11,811 

 10,943 

1  Derivative financial instruments, considered impaired, are net of credit valuation adjustments.
2 

Individual and collective provisions for credit impairment held in respect of credit related commitments have been reallocated to credit related commitments in this table. Australia includes net 
loans and advances for TSO and Group Centre.

3  Mainly comprises trade dated assets and accrued interest.
4  Credit related commitments comprise undrawn facilities and customer contingent liabilities net of collective and individual provisions.
5  Comparative amounts have changed. Refer to note 43 for details. 

114

NOTES TO THE FINANCIAL STATEMENTS (continued)20: Financial Risk Management (continued)

Credit quality of financial assets neither past due nor impaired
The credit quality of financial assets is managed by the Group using internal CCRs based on their current probability of default. The Group’s 
masterscales are mapped to external rating agency scales, to enable wider comparisons. 

Internal rating

Strong credit profile

Customers that have demonstrated superior stability in their operating and financial performance over the long-term, 
and whose debt servicing capacity is not significantly vulnerable to foreseeable events. This rating broadly corresponds 
to ratings ‘Aaa’ to ‘Baa3’ and ‘AAA’ to ‘BBB-’ of Moody’s and Standard & Poor’s respectively.

Satisfactory risk

Customers that have consistently demonstrated sound operational and financial stability over the medium to long-term, 
even though some may be susceptible to cyclical trends or variability in earnings. This rating broadly corresponds  
to ratings ‘Ba2’ to ‘Ba3’ and ‘BB’ to ‘BB-’ of Moody’s and Standard & Poor’s respectively.

Sub-standard but not  
past due or impaired

Customers that have demonstrated some operational and financial instability, with variability and uncertainty 
in profitability and liquidity projected to continue over the short and possibly medium term. This rating broadly 
corresponds to ratings ‘B1’ to ‘Caa’ and ‘B+’ to ‘CCC’ of Moody’s and Standard & Poor’s respectively.

Consolidated

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments
Available-for-sale assets
Net loans and advances1
  – Australia
  – Institutional
  – New Zealand
  – Wealth Australia
  – Asia Retail & Pacific
Regulatory deposits
Other financial assets2
Credit related commitments3

Total

The Company

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments
Available-for-sale assets
Net loans and advances1
Regulatory deposits
Other financial assets2
Credit related commitments3

Total

Satisfactory risk

Sub-standard  
but not past  
due or impaired

Strong credit profile
20154
$m

2016
$m

 47,171 
 21,185 
 12,635 
47,009 
 86,144 
 60,729 

 52,139 
 17,845 
 9,957 
 48,898 
 84,074 
 42,097 

 242,876 
105,868 
73,995 
2,022 
7,288 
 1,660 
 3,214 
200,510 

 227,958 
 118,799 
 66,914 
 1,894 
 8,007 
 1,083 
 3,948 
 220,815 

2016
$m

 47 
 730 
 15 
 123 
 1,266 
 1,529 

 58,468 
17,800 
29,663 
 – 
 4,930 
 574 
 283 
41,500 

20154
$m

 48 
 665 
 6 
 79 
 1,351 
 1,519 

 61,045 
 20,813 
 26,032 
 – 
 4,932 
 657 
 404 
46,681 

2016
$m

 – 
 36 
 73 
56 
 72 
 – 

20154
$m

 –
 86 
 4 
 23 
 163 
–

Total

2016
$m

 47,218 
 21,951 
 12,723 
 47,188 
 87,482 
 62,258 

20154
$m

 52,187 
 18,596 
 9,967 
 49,000 
 85,588 
 43,616 

 13,518 
1,691 
2,541 
 – 
 432 
 62 
 44 
2,438 

 14,693 
2,166 
2,192 
 – 
 948 
 33 
 51 
2,899 

 314,862 
125,359 
106,199 
 2,022 
12,650 
 2,296 
 3,541 
244,448 

 303,696 
 141,778 
 95,138 
 1,894 
 13,887 
 1,773 
 4,403 
 270,395 

912,306

 904,428 

156,928 

164,232 

20,963 

23,258  1,090,197 

 1,091,918 

Strong credit profile

Satisfactory risk

2016
$m

2015
$m

45,017 
19,656 
10,790 
34,987 
74,796 
54,864 
343,830 
452 
1,514 
161,559 

 50,126 
 16,253 
 8,224 
 37,322 
 74,394 
 37,567 
 339,549 
 393 
 2,159 
 177,323 

2016
$m

47 
217 
15 
17 
1,001 
25 
75,439 
166 
172 
30,498 

2015
$m

 46 
 277 
 6 
 28 
 1,114 
 15 
 80,488 
 145 
 293 
 35,132 

Sub-standard  
but not past  
due or impaired

2016
$m

 – 
32 
73 
55 
64 
 – 
14,803 
53 
31 
1,919 

2015
$m

 – 
71 
4 
23 
149 
 – 
17,116 
19 
37 
2,485 

Total

2016
$m

2015
$m

45,064 
19,905 
10,878 
35,059 
75,861 
54,889 
434,072 
671 
1,717 
193,976 

 50,172 
 16,601 
 8,234 
 37,373 
 75,657 
 37,582 
 437,153 
 557 
 2,489 
 214,940 

747,465 

 743,310 

107,597 

 117,544 

17,030 

19,904 

872,092 

 880,758 

Individual and collective provisions for credit impairment held in respect of credit related commitments have been reallocated to credit related commitments in this table.

1 
2  Mainly comprises trade dated assets and accrued interest.
3  Credit related commitments comprise undrawn facilities and customer contingent liabilities net of collective and individual provisions.
4  Comparative amounts have changed. Refer to note 43 for details. 

 115

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS    
 
20: Financial Risk Management (continued)

Ageing analysis of financial assets that are past due but not impaired
Ageing analysis of past due loans is used by the Group to measure and manage emerging credit risks. Financial assets that are past due but  
not impaired include those which are assessed, approved and managed on a portfolio basis within a centralised environment (for example 
credit cards and personal loans) that can be held on a productive basis until they are 180 days past due, as well as those which are managed  
on an individual basis.

A large portion of retail credit exposures, such as residential mortgages, are generally well secured. That is, the value of associated security 
is sufficient to cover amounts outstanding.

Consolidated

The Company

As at 30 September 2016

Net loans and advances1
  – Australia 
  – Institutional 
  – New Zealand 
  –  Wealth Australia
  – Asia Retail & Pacific

1–5
days
$m

6–29
days
$m

30–59
days
$m

60–89
days
$m

>90
days
$m

Total
$m

 2,330 
 80 
 778 
 – 
173 

 4,112 
 34 
 271 
 – 
188 

 1,634 
 9 
 219 
 – 
48 

 885 
 10 
 123 
 – 
52 

 2,459 
 29 
 145 
 – 
70 

 11,420 
 162 
 1,536 
 – 
531 

Total

3,361 

4,605 

1,910 

1,070 

2,703  13,649 

As at 30 September 20152

Net loans and advances1
  – Australia 
  – Institutional 
  – New Zealand 
  –  Wealth Australia
  – Asia Retail & Pacific

Total

Consolidated

1–5
days
$m

6–29
days
$m

30–59
days
$m

60–89
days
$m

>90
days
$m

Total
$m

 1,813 
 14 
 793 
 – 
 165 

 4,373 
 108 
 408 
 – 
 182 

 1,431 
 8 
 236 
 – 
 57 

 2,785 

 5,071 

 1,732 

 814 
 28 
 115 
 – 
 35 

 992 

 2,074 
 35 
 201 
 – 
 68 

 10,505 
 193 
 1,753 
 – 
 507 

 2,378 

 12,958 

1–5
days
$m

2,430 
–
–
–
–
–
 2,430 

1–5
days
$m

1,831 
–
–
–
–
–
 1,831 

6–29
days
$m

4,267 
–
–
–
–
–
 4,267 

6–29
days
$m

4,646 
–
–
–
–
–
 4,646 

30–59
days
$m

1,678 
–
–
–
–
–
 1,678 

60–89
days
$m

>90
days
$m

Total
$m

924 
–
–
–
–
–
 924 

2,512  11,811 
–
–
–
–
–
 11,811 

–
–
–
–
–
 2,512 

The Company

30–59
days
$m

1,461 
–
–
–
–
–
 1,461 

60–89
days
$m

>90
days
$m

Total
$m

878 
–
–
–
–
–
 878 

2,127  10,943 
–
–
–
–
–
 10,943 

–
–
–
–
–
 2,127 

Individual and collective provisions for credit impairment held in respect of credit related commitments have been reallocated to credit related commitments in this table.

1 
2  Greater granularity in past due loans has resulted in comparative information being restated accordingly. 

Estimated value of collateral for all financial assets

Consolidated

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments
Available-for-sale assets
Net loans and advances1
  – Australia
  – Institutional
  – New Zealand
  –  Wealth Australia
  – Asia Retail & Pacific
Regulatory deposits 
Other financial assets2
Credit related commitments3

Total

Total value  
of collateral

Credit exposure

Unsecured portion  
of credit exposure

2016
$m

19,673
149
–
1,791
6,386
1,606

301,332
47,115 
101,504 
1,241
10,079
–
1,363
49,786 

20154
$m

11,770
300
–
1,081
7,829
1,603

284,671
44,554
90,688
1,239
11,581
–
1,351
50,401

2016
$m

47,218
21,951
12,723
47,188
87,496
62,258

326,838
126,274 
107,961
2,022
13,417
2,296
3,541
244,529 

20154
$m

52,187
 18,596 
9,967
49,000
85,625
43,616

314,792
142,576 
97,086
1,894
14,590
 1,773 
4,403
270,429 

2016
$m

 27,545 
 21,802 
 12,723 
 45,397 
 81,110 
 60,652 

 25,506 
79,159 
 6,457 
 781 
 3,338 
 2,296 
 2,178 
194,743 

20154
$m

40,417
18,296
9,967
47,919
77,796
42,013

30,121
98,022
6,398
655
 3,009 
1,773
3,052
220,028

542,025 

507,068 1,105,712  1,106,534 

563,687 

599,466

Individual and collective provisions for credit impairment held in respect of credit related commitments have been reallocated to credit related commitments in this table.

1 
2  Mainly comprises trade dated assets and accrued interest.
3  Credit related commitments comprise undrawn facilities and customer contingent liabilities net of collective and individual provisions.
4  Comparative amounts have changed. Refer to note 43 for details. 

116

NOTES TO THE FINANCIAL STATEMENTS (continued)20: Financial Risk Management (continued)

Estimated value of collateral for all financial assets

The Company

Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments
Available-for-sale assets
Net loans and advances1
Regulatory deposits
Other financial assets2
Credit related commitments3

Total

Total value  
of collateral

Credit exposure

Unsecured portion  
of credit exposure

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

19,434
133
–
555
5,882
1,500
355,936 
–
923
34,007 

11,479
271
–
838
6,886
1,603
340,139 
–
1,000
35,414 

45,064
19,905
10,878
35,059
75,872
54,889
447,039 
671
1,717
194,013 

50,172
16,601
8,234
37,373
75,694
37,582
449,024 
557
2,489
214,964 

25,630
19,772
10,878
34,504
69,990
53,389
91,103 
671
794
160,006 

38,693
16,330
8,234
36,535
68,808
35,979
108,885
557
1,489
179,550

418,370 

397,630 

885,107 

892,690 

466,737 

495,060

Individual and collective provisions for credit impairment held in respect of credit related commitments have been reallocated to credit related commitments in this table.

1 
2  Mainly comprises trade dated assets and accrued interest.
3  Credit related commitments comprise undrawn facilities and customer contingent liabilities net of collective and individual provisions.

Financial assets that are individually impaired 

Consolidated

The Company

Gross  
Impaired assets
2016
$m

2015
$m

Individual provision
balance

2016
$m

2015
$m

Gross  
Impaired assets

Individual provision
balance

2016
$m

2015
$m

2016
$m

2015
$m

Australia
Derivative financial instruments1
Loans and advances
Credit related commitments2

Subtotal

New Zealand
Derivative financial instruments1
Loans and advances
Credit related commitments2

Subtotal

Asia Pacific, Europe and America
Derivative financial instruments1
Loans and advances
Credit related commitments2

Subtotal

Aggregate
Derivative financial instruments1
Loans and advances
Credit related commitments2

Total

1
1,538
53

1,592

3
389
51

443

10
719
6

735

14
2,646
110

2,770

33
1,446
44

1,523

–
354
13

367

4
641
–

645

37
2,441
57

2,535

–
742
15

757

–
133
14

147

–
403
–

403

–
679
19

698

 –
143
4

147

–
216
–

216

–
1,278
29

1,307

 –
1,038
23

1,061

1
1,529
52

1,582

–
6
–

6

10
316
–

326

11
1,851
52

1,914

33
1,356
43

1,432

–
20
–

20

4
198
–

202

37
1,574
43

1,654

–
739
15

754

–
3
–

3

–
200
–

200

–
942
15

957

1  Derivative financial instruments considered impaired are net of CVA.
2  Credit related commitments comprise undrawn facilities and customer contingent liabilities.

–
667
19

686

–
7
–

7

–
66
–

66

–
740
19

759

 117

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   20: Financial Risk Management (continued)

Market risk (excludes insurance and funds management)
Market Risk stems from ANZ's trading and balance sheet activities 
and is the risk to ANZ's earnings arising from changes in interest rates, 
foreign exchange rates, credit spreads, volatility, and correlations or 
from fluctuations in bond, commodity or equity prices. 

ANZ has a detailed market risk management and control framework, 
to support its trading and balance sheet activities, which incorporates 
an independent risk measurement approach to quantify the 
magnitude of market risk within the trading and balance sheet 
portfolios. This approach, along with related analysis, identifies 
the range of possible outcomes that can be expected over a given 
period of time, and establishes the likelihood of those outcomes and 
allocates an appropriate amount of capital to support these activities.

Group-wide responsibility for the strategies and policies relating  
to the management of market risk lies with the Board Risk Committee. 
Responsibility for day to day management of both market risks and 
compliance with market risk policy is delegated by the Risk Committee 
to the Credit and Market Risk Committee (CMRC) and the Group Asset 
and Liability Committee (GALCO). The CMRC, chaired by the Chief Risk 
Officer, is responsible for the oversight of market risk. All committees 
receive regular reporting on the range of trading and balance sheet 
market risks that ANZ incurs.

Within overall strategies and policies, the control of market risk 
at the Group level is the joint responsibility of Business Units and 
Risk Management, with the delegation of market risk limits from 
the Board and CMRC allocated to both Risk Management and the 
Business Units.

The management of risk is supported by a comprehensive limit 
and policy framework to control the amount of risk that the Group 
will accept. Market risk limits are allocated at various levels and are 
reported and monitored by Market Risk on a daily basis. The detailed 
limit framework allocates individual limits to manage and control asset 
classes (eg. interest rates, foreign exchange), risk factors (eg. interest 
rates, volatilities) and profit and loss limits (to monitor and manage 
the performance of the trading portfolios). 

Market risk management and control responsibilities
To facilitate the management, measurement and reporting of market 
risk, ANZ has grouped market risk into two broad categories:

a) Traded market risk

This is the risk of loss from changes in the value of financial 
instruments due to movements in price factors for both physical and 
derivative trading positions. Trading positions arise from transactions 
where ANZ acts as principal with customers, financial exchanges  
or interbank counterparties.

The principal risk categories monitored are:
 } Currency risk is the potential loss arising from the decline in the 

value of a financial instrument due to changes in foreign exchange 
rates or their implied volatilities.

 } Interest rate risk is the potential loss arising from the change in the 
value of a financial instrument due to changes in market interest 
rates or their implied volatilities.

 } Credit spread risk is the potential loss arising from a change in 

value of an instrument due to a movement of its margin or spread 
relative to a benchmark.

 } Commodity risk is the potential loss arising from the decline in the 
value of a financial instrument due to changes in commodity prices 
or their implied volatilities.

 } Equity risk is the potential loss arising from the decline in the value 
of a financial instrument due to changes in equity prices or their 
implied volatilities.

b) Non-traded market risk (or balance sheet risk)

This comprises the management of non-traded interest rate risk, 
liquidity, and the risk to the Australian dollar denominated value 
of the Group’s capital and earnings as a result of foreign exchange 
rate movements.

Some instruments that do not fall into either category also expose  
ANZ to market risk. These include equity securities classified  
as available-for-sale financial assets.

Value at Risk (VaR) measure
A key measure of market risk is Value at Risk (VaR). VaR is a statistical 
estimate of the possible daily loss and is based on historical 
market movements. 

ANZ measures VaR at a 99% confidence interval. This means that 
there is a 99% chance that the loss will not exceed the VaR estimate 
on any given day.

The Group’s standard VaR approach for both traded and non-traded 
risk is historical simulation. The Group calculates VaR using historical 
changes in market rates, prices and volatilities over the previous  
500 business days. Traded and non-traded VaR is calculated using  
a one-day holding period.

It should be noted that because VaR is driven by actual historical 
observations, it is not an estimate of the maximum loss that the 
Group could experience from an extreme market event. As a result 
of this limitation, the Group utilises a number of other risk measures 
(such as stress testing) and risk sensitivity limits to measure and 
manage market risk.

118

NOTES TO THE FINANCIAL STATEMENTS (continued)20: Financial Risk Management (continued)

Traded Market Risk
Below are the aggregate Value at Risk (VaR) exposures at a 99% confidence level covering both physical and derivative trading positions for the 
Bank’s principal trading centres.

30 September 2016

30 September 2015

Consolidated

Value at risk at 99% confidence
Foreign exchange
Interest rate
Credit
Commodity
Equity
Diversification benefit

The Company

Value at risk at 99% confidence
Foreign exchange
Interest rate
Credit
Commodity
Equity
Diversification benefit

As at
$m

4.0
4.7
3.3
2.5
0.5
(6.8)

8.2

As at
$m

4.4
4.7
3.0
2.5
0.5
(6.3)

8.8

High for
year 
$m

Low for
year 
$m

Average for
year 
$m

11.4
20.1
4.6
2.8
2.0
n/a

25.4

2.2
4.1
2.2
1.1
0.1
n/a

6.1

5.2
9.1
3.2
1.7
0.2
(6.2)

13.2

30 September 2016

High for
year
$m

Low for
year
$m

Average for
year
$m

11.4
17.6
4.0
2.8
2.0
n/a

23.2

2.5
3.9
2.0
1.1
0.1
n/a

5.7

5.3
8.3
2.9
1.7
0.2
(6.2)

12.2

As at
$m

5.0
10.1
3.5
1.6
2.5
 (6.0)

16.7

As at
$m

5.2
8.5
3.1
1.6
2.5
 (5.8)

15.1

High for
year 
$m

Low for
year 
$m

Average for
year 
$m

18.2
20.2
5.4
3.6
6.3
n/a

19.7

2.8
4.8
2.9
1.3
0.1
n/a

6.9

7.9
9.3
3.8
2.4
1.1
 (13.2)

11.3

30 September 2015

High for
year
$m

Low for
year
$m

Average for
year
$m

18.3
19.7
4.7
3.6
6.3
n/a

19.3

2.8
4.7
2.6
1.3
0.1
n/a

6.7

8.0
8.8
3.6
2.4
1.1
 (12.8)

11.1

VaR is calculated separately for foreign exchange, interest rate, credit, commodity and equities and for the Group. The diversification  
benefit reflects the historical correlation between these products. Electricity commodities risk is measured under the standard approach  
for regulatory purposes.

To supplement the VaR methodology, ANZ applies a wide range of stress tests, both on individual portfolios and at a Group level. ANZ‘s 
stress-testing regime provides senior management with an assessment of the financial impact of identified extreme events on market risk 
exposures of ANZ. Standard stress tests are applied on a daily basis and measure the potential loss arising from applying extreme market 
movements to individual and groups of individual market factors. Extraordinary stress tests are applied daily and measure the potential  
loss arising as a result of scenarios generated from major financial market events.

Non-traded Market Risk (Balance Sheet Risk)
The principal objectives of balance sheet management are to maintain acceptable levels of interest rate and liquidity risk to mitigate the 
negative impact of movements in interest rates on the earnings and market value of the Group’s banking book, while ensuring the Group 
maintains sufficient liquidity to meet its obligations as they fall due.

 119

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   20: Financial Risk Management (continued)

Interest rate risk
The objective of balance sheet interest rate risk management is to secure stable and optimal net interest income over both the short 
(next 12 months) and long-term. Non-traded interest rate risk relates to the potential adverse impact of changes in market interest rates on the 
Group’s future net interest income. This risk arises from two principal sources: mismatches between the repricing dates of interest bearing assets 
and liabilities; and the investment of capital and other non-interest bearing liabilities in interest bearing assets. Interest rate risk is reported using 
various techniques including VaR and scenario analysis (to a 1% shock).

a) VaR non-traded interest rate risk

The repricing assumptions used to determine the VaR and 1% rate shock have been independently validated. Below are aggregate VaR figures 
covering non-traded interest rate risk.

Consolidated

Value at risk at 99% confidence
Australia
New Zealand
Asia Pacific, Europe and America
Diversification benefit

The Company

Value at risk at 99% confidence
Australia
New Zealand
Asia Pacific, Europe and America
Diversification benefit

30 September 2016

High for
year 
$m

Low for
year 
$m

Avg for
year 
$m

40.6
11.4
17.3
n/a

44.7

28.0
8.8
14.4
n/a

31.3

33.7
10.0
15.8
 (22.9)

36.6

30 September 2016

High for
year 
$m

Low for
year 
$m

Avg for
year 
$m

40.6
0.1
16.8
n/a

43.9

28.0
0.0
14.0
n/a

29.4

33.7
0.1
15.3
 (13.2)

35.9

As at 
$m

38.4
11.4
14.7
 (24.0)

40.5

As at 
$m

38.4
0.1
14.6
 (9.2)

43.9

30 September 2015

High for
year
$m

Low for
year
$m

38.5
11.4
14.4
n/a

37.4

21.2
8.9
7.9
n/a

28.6

30 September 2015

High for
year
$m

Low for
year
$m

38.5
0.2
13.9
 n/a 

39.2

21.2
0.0
6.8
 n/a 

21.3

As at 
$m

25.4
9.7
14.4
 (16.8)

32.7

As at 
$m

25.4
0.0
13.9
 (11.2)

28.1

Avg for
year
$m

27.2
10.2
10.4
 (14.8)

 33.0 

Avg for
year
$m

27.2
0.1
9.9
 (7.9)

29.3

VaR is calculated separately for the Australia, New Zealand and APEA geographies, as well as for the Group.

To supplement the VaR methodology, ANZ applies a wide range of stress tests, both on individual portfolios and at Group level. ANZ’s stress testing 
regime provides senior management with an assessment of the financial impact of identified extreme events on market risk exposures of ANZ.

b) Scenario Analysis – a 1% shock on the next 12 months’ net interest income

A 1% overnight parallel positive shift in the yield curve is modelled to determine the potential impact on net interest income over the 
succeeding 12 months. This is a standard risk measure which assumes the parallel shift is reflected in all wholesale and customer rates.

The figures in the table below indicate the outcome of this risk measure for the current and previous financial years – expressed as a percentage 
of reported net interest income. The sign indicates the nature of the rate sensitivity with a positive number signifying that a rate increase  
is positive for net interest income over the next 12 months. 

Impact of 1% rate shock
As at period end
Maximum exposure
Minimum exposure

Average exposure (in absolute terms)

Consolidated

The Company

2016

2015

2016

2015

0.37%
0.48%
0.00%

0.21%

0.61%
1.36%
0.45%

0.93%

0.85%
0.91%
0.01%

0.40%

0.86%
1.74%
0.86%

1.19%

The extent of mismatching between the repricing characteristics and timing of interest bearing assets and liabilities at any point has implications 
for future net interest income. On a global basis, the Group quantifies the potential variation in future net interest income as a result of these 
repricing mismatches.

The repricing gaps themselves are constructed based on contractual repricing information. However, for those assets and liabilities where the 
contractual term to repricing is not considered to be reflective of the actual interest rate sensitivity (for example, products priced at the Group’s 
discretion), a profile based on historically observed and/or anticipated rate sensitivity is used. This treatment excludes the effect of basis risk 
between customer pricing and wholesale market pricing. 

120

NOTES TO THE FINANCIAL STATEMENTS (continued)20: Financial Risk Management (continued)

Equity securities classified as available-for-sale
The portfolio of financial assets, classified as available-for-sale for 
measurement and financial reporting purposes, also contains equity 
investment holdings which predominantly comprise investments 
held for longer term strategic reasons. These equity investments  
are also subject to market risk which is not captured by the VaR 
measures for traded and non-traded market risks. Regular reviews  
are performed to substantiate valuation of the investments within  
the portfolio and the equity investments are regularly reviewed  
by management for impairment. The fair value of the equity  
securities can fluctuate.

The balance of available-for-sale equity securities for the Group 
amounts to $855 million (2015: $51 million) and $832 million (2015: 
$30 million) for the Company. Included in this is the $795 million 
investment in the Bank of Tianjin (BoT) that ceased equity accounting 
during the period. 

Foreign currency risk – structural exposures
The investment of capital in foreign operations, such as branches, 
subsidiaries or associates with functional currencies other than the 
Australian Dollar, exposes the Group to the risk of changes in foreign 
exchange rates.

The main operating (or functional) currencies of Group entities  
are the Australian Dollar, the New Zealand Dollar and the US Dollar, 
with a number of overseas undertakings operating in various other 
currencies. The Group presents its consolidated financial statements 
in Australian Dollars, as the Australian Dollar is the dominant 
currency. The Group’s consolidated balance sheet is therefore affected 
by exchange differences between the Australian Dollar and functional 
currencies of foreign operations. Variations in the value of these 
overseas operations arising as a result of exchange differences  
are reflected in the foreign currency translation reserve in equity.

The Group routinely monitors this risk and conducts hedging, where 
it is expected to add shareholder value, in accordance with approved 
policies. The Group’s exposures to structural foreign currency risks 
are managed with the primary objective of ensuring, where practical, 
that the consolidated capital ratios are neutral to the effect of 
changes in exchange rates.

Selective hedges were in place during the 2016 and 2015 financial 
years. For details on the hedging instruments used and effectiveness 
of hedges of net investments in foreign operations, refer to note 13 
to these financial statements. The Group’s economic hedges against 
New Zealand Dollar and US Dollar revenue streams are included 
within ‘Trading derivatives’ at note 13.

Liquidity Risk (Excludes Insurance and Funds Management)
Liquidity risk is the risk that the Group is unable to meet its payment 
obligations as they fall due, including repaying depositors or 
maturing wholesale debt, or that the Group has insufficient capacity 
to fund increases in assets. The timing mismatch of cash flows and  
the related liquidity risk is inherent in all banking operations and  
is closely monitored by the Group. 

The Group’s liquidity and funding risks are governed by a set of 
principles which are approved by the ANZ Board Risk Committee.  
Following the global financial crisis, the framework was reviewed  
and updated. The following key components underpin the 
overall framework:
 } Maintaining the ability to meet all payment obligations in the 

immediate term;

 } Ensuring that the Group has the ability to meet ‘survival horizons’ 
under a range of ANZ specific and general market liquidity stress 
scenarios, at the site and Group-wide level, to meet cash flow 
obligations over the short to medium term;

 } Maintaining strength in the Group’s balance sheet structure to 

ensure long term resilience in the liquidity and funding risk profile;

 } Ensuring the liquidity management framework is compatible  

with local regulatory requirements;

 } Preparation of daily liquidity reports and scenario analysis, 

quantifying the Group’s positions;

 } Targeting a diversified funding base, avoiding undue 

concentrations by investor type, maturity, market source 
and currency;

 } Holding a portfolio of high quality liquid assets to protect 

against adverse funding conditions and to support day-to-day 
operations; and

 } Establishing detailed contingency plans to cover different liquidity 

crisis events.

Management of liquidity and funding risks are overseen by the  
Group Asset and Liability Committee (GALCO).

 121

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   20: Financial Risk Management (continued)

The Group’s approach to liquidity risk management incorporates  
two key components:

Scenario Modelling of Funding Sources
ANZ’s liquidity risk appetite is defined by the ability to meet a range 
of regulatory and internal liquidity metrics mandated by the Board. 
The metrics cover a range of scenarios of varying duration and level 
of severity. This framework:
 } Provides protection against shorter-term but more extreme market 

dislocations and stresses.

 } Maintains structural strength in the balance sheet by ensuring  
an appropriate amount of longer-term assets are funded with 
longer-term funding.

 } Ensures no undue timing concentrations exist in the Group’s 

funding profile. 

A key component of this framework is the Liquidity Coverage Ratio 
(LCR) which was implemented in Australia on 1 January 2015. The  
LCR is a severe short term liquidity stress scenario, introduced as part 
of the Basel 3 international framework for liquidity risk measurement, 
standards and monitoring. As part of meeting the LCR requirements, 
ANZ has a Committed Liquidity Facility (CLF) with the Reserve Bank  
of Australia (RBA). The CLF has been established as a solution to a High 
Quality Liquid Asset (HQLA) shortfall in the Australian marketplace 
and provides an alternative form of RBA-qualifying liquid assets.  
The total amount of the CLF available to a qualifying ADI is set 
annually by APRA.

Liquid Assets
The Group holds a portfolio of high quality unencumbered liquid 
assets in order to protect the Group’s liquidity position in a severely 
stressed environment, as well as to meet regulatory requirements. 
High quality liquid assets comprise three categories, with the 
definitions consistent with Basel 3 LCR:
 } Highest-quality liquid assets (HQLA1): Cash, highest credit quality 
government, central bank or public sector securities eligible for 
repurchase with central banks to provide same-day liquidity.

 } High-quality liquid assets (HQLA2): High credit quality government, 
central bank or public sector securities, high quality corporate debt 
securities and high quality covered bonds eligible for repurchase 
with central banks to provide same-day liquidity.

 } Alternative liquid assets (ALA): Assets qualifying as collateral  
for the CLF and eligible securities listed by the Reserve Bank  
of New Zealand (RBNZ). 

The Group monitors and manages the composition of liquid assets 
to ensure diversification by asset class, counterparty, currency and 
tenor. Minimum levels of liquid assets held are set annually based on 
a range of ANZ specific and general market liquidity stress scenarios 
such that potential cash flow obligations can be met over the short 
to medium term, and holdings are appropriate to existing and future 
business activities, regulatory requirements and in line with the 
approved risk appetite.

Market Values Post Discount
HQLA13
HQLA2
Internal Residential Mortgage Backed Securities (Australia)3
Internal Residential Mortgage Backed Securities (New Zealand)4
Other ALA5

Total Liquid Assets

Cash flows modelled under stress scenario
Cash outflows
Cash inflows

Net cash outflows

  Average For Year1

2016
$b

118.5
3.7
35.2
1.3
18.1

176.8

181.9
41.1

140.8

2015
$b2

97.3
3.2
38.8
2.1
16.1

157.5

172.1
42.9

129.2

Liquidity Coverage Ratio (%)6

126%

122%

1  Average for year, calculated as prescribed per APRA Prudential Regulatory Standard (APS 210 Liquidity) and consistent with APS 330 requirements. 
2  Calculation based on 9-month average given LCR implementation on 1 January 2015. 
3  RBA open repo arrangement netted down from CLF, with a corresponding increase in HQLA.
4  New Zealand LCR surplus is excluded from NZ internal RMBS, consistent with APS 330 treatment.
5  Comprised of assets qualifying as collateral for the CLF, excluding internal RMBS, up to approved facility limit; and any liquid assets contained in the RBNZ's Liquidity Policy - Annex: Liquidity 

Assets - Prudential Supervision Department Document BS13A12.

6  All currency Group LCR.

122

NOTES TO THE FINANCIAL STATEMENTS (continued) 
 
20: Financial Risk Management (continued)

Liquidity Crisis Contingency Planning
The Group maintains APRA-endorsed liquidity crisis contingency 
plans defining an approach for analysing and responding to  
a liquidity threatening event at a country and Group-wide level. 
To align with the enhanced liquidity scenario analysis framework, 
crisis management strategies are assessed against the Group’s  
crisis stress scenarios.

The framework is compliant with APRA’s key liquidity contingency 
crisis planning requirements and guidelines and includes:
 } The establishment of crisis severity/stress levels;
 } Clearly assigned crisis roles and responsibilities;
 } Early warning signals indicative of an approaching crisis, and 

mechanisms to monitor and report these signals;

 } Crisis Declaration Assessment processes, and related escalation 

triggers set against early warning signals;

 } Outlined action plans, and courses of action for altering asset  

and liability behaviour;

 } Procedures for crisis management reporting, and making up  

cash-flow shortfalls;

 } Guidelines determining the priority of customer relationships  

in the event of liquidity problems; and

 } Assigned responsibilities for internal and external communications.

Regulatory Change
The Basel 3 Liquidity requirements changes include the introduction 
of two liquidity ratios to measure liquidity risk; (i) the Liquidity 
Coverage Ratio (LCR) which went live on 1st January 2015 and (ii)  
the Net Stable Funding Ratio (NSFR). 

The Basel 3 NSFR standard was released in October 2014. APRA 
released their NSFR consultation papers and draft standards in March 
and September 2016 which confirmed that the NSFR will become 
a minimum requirement on 1 January 2018. In the draft standards, 
APRA also proposed that they may require an ADI to maintain a higher 
minimum than the stated 100% where APRA considers it appropriate  
to do so. As part of managing future liquidity requirements, ANZ 
monitors the NSFR ratio in its internal reporting and is well placed  
to meet this requirement.

Group Funding 
ANZ manages its funding profile using a range of funding metrics 
and balance sheet disciplines. This approach is designed to ensure 
that an appropriate proportion of the Group’s assets are funded 
by stable funding sources including core customer deposits, 
longer-dated wholesale funding (with a remaining term exceeding 
one year) and equity. 

The Group’s global wholesale funding strategy is designed to 
deliver a sustainable portfolio of wholesale funds that balances 
cost efficiency against prudent diversification and duration. 

Funding plans and performance relative to those plans are reported 
regularly to senior management via the Group Asset and Liability 
Committee (GALCO). These plans address customer balance sheet 
growth and changes in wholesale funding including, targeted 
funding volumes, markets, investors, tenors and currencies for 
senior, secured, subordinated and hybrid transactions. Plans are 
supplemented with a monthly forecasting process which reviews  
the funding position to-date in light of market conditions and 
balance sheet requirements.

Funding plans are generated through the three-year strategic planning 
process and further refined by the annual funding plan and approved 
by the Board. Asset and deposit plans are submitted at the business 
segment level with the wholesale funding requirements then derived 
at the geographic level. To the extent that asset growth exceeds 
funding generated from customer deposits, additional wholesale 
funds are sourced. 

Short-term wholesale funding requirements, with a contractual 
maturity of less than one year, are managed through Group  
Treasury and local Markets operations. Long-term wholesale funding  
is managed and executed through Group Treasury operations  
in Australia and New Zealand.

Funding Position 2016
ANZ targets a diversified funding base, avoiding undue concentrations 
by investor type, maturity, market source and currency. 

$32.1 billion of term wholesale debt (excluding Additional Tier 1 
Capital) with a remaining term greater than one year as at  
30 September 2016 was issued during the financial year ending  
30 September 2016 (2015: $18.8 billion). The weighted average 
tenor of new term debt was 5.5 years (2015: 4.9 years). In addition, 
$2.9 billion of Additional Tier 1 Capital Issuance took place during  
the year. 

 123

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   20: Financial Risk Management (continued)

The following tables show the Group’s funding composition as at 30 September:

Customer deposits and other liabilities1
Australia
International
New Zealand 
Asia Retail & Pacific
Wealth Australia 
TSO and Group Centre1

Customer deposits
Other Funding liabilities2

Total customer liabilities (funding)

Wholesale funding3
Debt issuances4
Subordinated debt
Certificates of deposit
Commercial paper
Other wholesale borrowings5, 6

Total wholesale funding

Shareholders' equity

Total Funding

Funded Assets
Other short term assets and trade finance assets7
Liquids6

Short term funded assets
Lending and fixed assets8

Total Funded Assets

Funding Liabilities3,4,6
Other short term liabilities 
Short term funding9
Term funding < 12 months9
Other customer deposits1,10

Total short term funding liabilities

Stable customer deposits1,11
Term funding > 12 months
Shareholders' equity and hybrid debt

Total Stable Funding

Total Funding

2016
$m

2015
$m

187,640
171,122
72,818
22,814
343
(5,114)

449,623
14,531

464,154

177,293
183,040
64,890
24,355
367
(5,361)

444,584
14,346

458,930

91,080
21,964
61,429
19,349
65,442

93,347
17,009
63,446
22,987
44,558

259,264

241,347

57,927

57,353

781,345

757,630

2016
$m

2015
$m

65,800
161,302

227,102
554,243

781,345

78,879
135,496

214,375
543,255

757,630

48,806
69,028
23,668
79,597

27,863
73,261
28,138
88,288

221,099

217,550

402,146
90,708
67,392

560,246

781,345

387,988
87,316
64,776

540,080

757,630

Includes term deposits, other deposits and an adjustment recognised in Group Centre to eliminate Wealth Australia investments in ANZ deposit products.
Includes interest accruals, payables and other liabilities, provisions and net tax provisions, excluding other liabilities in Wealth Australia.
Excludes liability for acceptances as they do not provide net funding.
Excludes term debt issued externally by Wealth Australia which matured during the September 2016 full year. 
Includes borrowings from banks, net derivative balances, special purpose vehicles and other borrowing

1 
2 
3 
4 
5 
6  RBA open-repo arrangement netted down by the exchange settlement account cash balance.
7 
8 
9  Prior period has been restated to reclassify items between Short term funding and Term funding less than 12 months.
10  Total customer liabilities (funding) plus Central Bank deposits less Stable customer deposits.
11  Stable customer deposits represent operational type deposits or those sourced from retail / business / corporate customers and the stable component of Other funding liabilities.

Includes short-dated assets such as trading securities, available-for-sale securities, trade dated assets and trade finance loans.
Excludes trade finance loans.

124

NOTES TO THE FINANCIAL STATEMENTS (continued)20: Financial Risk Management (continued)

Contractual maturity analysis of the Group’s liabilities
The table below analyses the Group and Company’s contractual liabilities, within relevant maturity groupings based on the earliest date on 
which the Group or Company may be required to pay. The amounts represent principal and interest cash flows and hence may differ compared 
to the amounts reported on the balance sheet.

It should be noted that this is not how the Group manages its liquidity risk. The management of this risk is detailed above.

Contractual maturity analysis of financial liabilities at 30 September:

Consolidated at 30 September 2016

Collateral received
Settlement balances owed by ANZ
Deposits and other borrowings
  Deposits from banks
  Certificates of deposit
  Term deposits
  Other deposits interest bearing
  Deposits not bearing interest
  Commercial paper
  Borrowing corporation debt
  Other borrowing
Liability for acceptances
Debt issuances2
Subordinated debt2,3
Policyholder liabilities
External unit holder liabilities (life insurance funds)
Derivative liabilities (trading)4

Derivative assets and liabilities (balance sheet management)
–  funding
  Receive leg 
  Pay leg
–  other balance sheet management
  Receive leg 
  Pay leg

Consolidated at 30 September 2015

Collateral received
Settlement balances owed by ANZ
Deposits and other borrowings
  Deposits from banks
  Certificates of deposit
  Term deposits
  Other deposits interest bearing
  Deposits not bearing interest
  Commercial paper
  Borrowing corporation debt
  Other borrowing
Liability for acceptances
Debt issuances2
Subordinated debt2,3
Policyholder liabilities
External unit holder liabilities (life insurance funds)
Derivative liabilities (trading)4

Derivative assets and liabilities (balance sheet management)
–  funding
  Receive leg 
  Pay leg
–  other balance sheet management
  Receive leg
  Pay leg

Less than
3 months1
$m

6,386
10,625

54,687
27,422
137,252
234,903
20,895
7,064
627
514
569
9,330
1,727
35,910
3,333
73,592

3 to 12
months
$m

–
–

2,650
20,650
49,953
161
–
12,325
703
–
–
15,188
5,160
1
–
–

1 to
5 years
$m

–
–

5
14,120
7,039
16
–
–
246
–
–
59,923
9,040
29
–
–

After
5 years
$m

–
–

–
80
384
–
–
–
–
–
–
13,958
11,448
15
–
–

No
maturity
specified
$m

–
–

–
–
–
–
–
–
–
–
–
–
–
190
–
–

Total
$m

6,386
10,625

57,342
62,272
194,628
235,080
20,895
19,389
1,576
514
569
98,399
27,375
36,145
3,333
73,592

(35,443)
35,927

(26,506)
25,920

(85,478)
84,703

(31,163)
31,221

(13,169)
13,362

(9,529)
10,165

(14,494)
16,399

(6,610)
8,168

–
–

–
–

(178,590)
177,771

(43,802)
48,094

Less than
3 months1
$m

7,829
11,250

35,422
31,333
142,342
227,685
19,014
13,130
571
790
 1,371 
7,994
517
34,965
3,291
68,309

3 to 12
months
$m

–
–

3,591
16,515
47,843
404
–
9,868
782
–
 – 
22,138
493
3
–
–

1 to
5 years
$m

–
–

36
16,551
7,105
 1,246 
–
–
300
–
 –
61,800
11,288
40
–
–

After
5 years
$m

–
–

–
95
48
–
–
–
–
–
 –
10,657
9,425
21
–
–

No
maturity
specified
$m

–
–

–
–
–
–
–
–
–
–
 –
–
–
372
–
–

Total
$m

7,829
11,250

39,049
64,494
197,338
229,335
19,014
22,998
1,653
790
 1,371 
102,589
21,723
35,401
3,291
68,309

 (24,585)
22,439

 (35,207)
31,710

 (95,440)
85,900

 (19,556)
18,179

 (8,445)
8,512

 (8,456)
8,882

 (11,667)
12,944

 (4,654)
5,956

 – 
–

 – 
–

 (174,788)
158,228

 (33,222)
36,294

Includes at call instruments.

1 
2  Any callable wholesale debt instruments have been included at their next call date. Prior period interest cash flows revised to improve comparability. 
3 
4  The full mark-to-market of derivative liabilities held for trading purposes has been included in the ‘less than 3 months’ category.

Includes instruments that may be settled in cash or in equity, at the option of the Company, and perpetual investments at next call date. 

 125

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   20: Financial Risk Management (continued)

The Company at 30 September 2016

Collateral received
Settlement balances owed by ANZ
Deposits and other borrowings
  Deposits from banks
  Certificates of deposit
  Term deposits
  Other deposits interest bearing
  Deposits not bearing interest
  Commercial paper
  Other borrowing
Liability for acceptances
Debt issuances2
Subordinated debt2,3
Derivative liabilities (trading)4

Derivative assets and liabilities (balance sheet management)
–  funding
  Receive leg 
  Pay leg
–  other balance sheet management
  Receive leg 
  Pay leg

The Company at 30 September 2015

Collateral received
Settlement balances owed by ANZ
Deposits and other borrowings
  Deposits from banks
  Certificates of deposit
  Term deposits
  Other deposits interest bearing
  Deposits not bearing interest
  Commercial paper
  Other borrowing
Liability for acceptances
Debt issuances2
Subordinated debt2,3
Derivative liabilities (trading)4

Derivative assets and liabilities (balance sheet management)
–  funding
  Receive leg 
  Pay leg
–  other balance sheet management
  Receive leg 
  Pay leg

Less than
3 months1
$m

5,882
9,079

53,898
26,380
114,553
190,476
11,096
6,057
151
321
6,895
1,701
65,086

3 to 12
months
$m

–
–

2,638
19,889
30,632
155
–
8,203
–
–
13,350
5,075
–

1 to
5 years
$m

–
–

5
14,121
3,415
1
–
–
–
–
47,033
7,460
–

After
5 years
$m

–
–

–
80
383
–
–
–
–
–
10,798
11,393
–

(26,326)
26,417

(21,615)
20,898

(70,816)
69,047

(25,136)
25,038

(5,137)
5,224

(5,336)
5,694

(9,940)
11,544

(5,833)
7,386

No
maturity
specified
$m

–
–

–
–
–
–
–
–
–
–
–
–
–

–
–

–
–

Less than
3 months1
$m

6,886
9,901

34,981
30,967
122,123
186,387
9,971
10,419
344
649
5,332
489
61,853

3 to 12
months
$m

–
–

3,506
16,395
29,927
311
–
8,063
–
–
19,213
407
–

1 to
5 years
$m

–
–

23
16,576
3,640
644
–
–
–
–
49,483
9,677
–

After
5 years
$m

–
–

–
95
49
–
–
–
–
–
9,389
9,307
–

No
maturity
specified
$m

–
–

–
–
–
–
–
–
–
–
–
–
–

Total
$m

5,882
9,079

56,541
60,470
148,983
190,632
11,096
14,260
151
321
78,076
25,629
65,086

(143,893)
141,400

(26,246)
29,848

Total
$m

6,886
9,901

38,510
64,033
155,739
187,342
9,971
18,482
344
649
83,417
19,880
61,853

 (16,618)
14,935

 (25,127)
22,118

 (66,311)
58,353

 (15,707)
14,527

 (6,820)
6,885

 (4,962)
5,204

 (6,673)
7,611

 (3,876)
5,163

 – 
–

 – 
–

 (123,763)
109,933

 (22,331)
24,863

1   Includes at call instruments.
2  Any callable wholesale debt instruments have been included at their next call date. Prior period interest cash flows revised to improve comparability. 
3 
4  The full mark-to-market of derivative liabilities held for trading purposes has been included in the ‘less than 3 months’ category.

Includes instruments that may be settled in cash or in equity, at the option of the Company, and perpetual investments at next call date. 

Credit related contingencies
Undrawn facilities and issued guarantees comprise the nominal principal amounts of commitments, contingencies and other undrawn facilities 
and represents the maximum liquidity at risk position should all facilities extended be drawn.

The majority of undrawn facilities are subject to customers maintaining specific credit and other requirements or conditions. Many of these 
facilities are expected to be partially used, whereas others may never be required to be drawn upon. As such, the total of the nominal principal 
amounts is not necessarily representative of future liquidity risks or future cash requirements.

126

NOTES TO THE FINANCIAL STATEMENTS (continued)20: Financial Risk Management (continued)

The tables below analyse the Group’s and Company’s undrawn facilities and issued guarantees into relevant maturity groupings based on the 
earliest date on which ANZ may be required to pay.

Less than
1 year
$m

207,410
37,779

Less than
1 year
$m

230,794
40,335

Consolidated

More than
1 year
$m

Total
$m

– 
–

207,410 
37,779

Consolidated

More than
1 year
$m

Total
$m

– 
–

230,794
40,335

Less than
1 year
$m

161,178
33,343

Less than
1 year
$m

180,847
34,693

The Company

More than
1 year
$m

Total
$m

– 
–

161,178 
33,343

The Company

More than
1 year
$m

Total
$m

– 
–

180,847
34,693

Enterprise Operational Risk is responsible for exercising governance 
over operational risk through the management of the operational  
risk framework, policy development, framework assurance, 
operational risk measurement and capital allocations and reporting 
of operational risk issues to executive committees. 

The integration of the Operational Risk Measurement and 
Management and Compliance Frameworks, supported by common 
policies, procedures and tools allows for a simple and consistent  
way to identify, assess, measure and monitor risks across ANZ. 

In line with industry practice, ANZ obtains insurance cover from  
third party and captive providers to cover those operational risks 
where cost-effective premiums can be obtained. In conducting  
their business, Business Units are advised to act as if uninsured  
and not to use insurance as a guaranteed mitigation for operational 
risk. Business disruption is a critical risk to a bank’s ability to operate, 
so ANZ has comprehensive business continuity, recovery and 
crisis management plans. The intention of the business continuity 
and recovery plans is to ensure critical business functions can be 
maintained, or restored in a timely fashion, in the event of material 
disruptions arising from internal or external events. 

Enterprise Operational Risk is responsible for maintaining  
ANZ’s Advanced Measurement Approach (AMA) for operational  
risk. Operational risk capital is held to protect depositors and 
shareholders of the bank from rare and severe unexpected losses. 
ANZ maintains and calculates operational risk capital (including 
regulatory and economic capital), on at least a six monthly basis.  
The capital is calculated using external loss data, internal loss data 
and scenarios as a direct input and risk registers as an indirect input.

30 September 2016

Undrawn facilities
Issued guarantees

30 September 2015

Undrawn facilities
Issued guarantees

Life insurance risk
Although not a significant contributor to the Group’s balance sheet, the 
Group’s insurance businesses give rise to unique risks which are managed 
separately from the Group’s banking businesses. The nature of these risks 
and the manner in which they are managed is set out in note 37. 

Operational risk management
Within ANZ, operational risk is defined as the risk of loss resulting 
from inadequate or failed internal processes, people and systems  
or from external events. This definition includes legal risk, and the 
risk of reputational loss or damage arising from inadequate or failed 
internal processes, people and systems, but excludes strategic risk. 

The objective of operational risk management is to ensure that risks 
are identified, assessed, measured, evaluated, treated, monitored and 
reported in a structured environment with appropriate governance 
and oversight. ANZ does not expect to eliminate all risks. Rather  
it seeks to ensure that its residual risk exposure is managed as low  
as reasonably practical based on a sound risk/reward analysis in  
the context of an international financial institution.

The ANZ Board has delegated its powers to the Risk Committee 
to approve the ANZ Operational Risk Framework which is in 
accordance with Australian Prudential Standard APS 115 Capital 
Adequacy: Advanced Measurement Approaches to Operational Risk. 
The Operational Risk Executive Committee (OREC) is the primary 
senior executive management committee responsible for oversight 
of ANZ’s Risk Profile. The purpose of OREC is to assist the Board 
Risk Committee in the effective discharge of its responsibilities 
for operational risk management and the management of the 
compliance obligations of ANZBGL and its controlled entities.

Divisional Risk Committees and Business Unit Risk Forums  
manage and maintain oversight of operational and compliance  
risks supported by thresholds for escalation and monitoring  
which is used to inform and support senior management strategic  
business decision making. Day to day management of operational 
and compliance risk is the accountability of every employee.  
Business Units undertake operational risk activities as part  
of this accountability. Divisional risk personnel provide oversight  
of operational risk undertaken in the Business Units. 

 127

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   21: Fair value of financial assets and financial liabilities

A significant number of financial instruments are carried on the balance sheet at fair value. The following disclosures set out the classification  
of financial assets and financial liabilities and in respect of the fair value either recognised or disclosed, the various levels within which fair 
value measurements are categorised, and the valuation methodologies and techniques used. The fair value disclosure does not cover those 
instruments that are not considered financial instruments from an accounting perspective, such as intangible assets.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants  
at the measurement date. The determination of the fair value of financial instruments is fundamental to the financial reporting framework  
as all financial instruments are recognised initially at fair value and, with the exception of those financial instruments carried at amortised  
cost, are remeasured at fair value in subsequent periods. 

On initial recognition, the best evidence of a financial instrument’s fair value is the transaction price. However, in certain circumstances the  
initial fair value may be based on other observable current market transactions in the same instrument, without modification or repackaging,  
or on a valuation technique whose variables include only data from observable markets. For those financial instruments where the fair value  
at initial recognition would be based on unobservable inputs, the difference between the transaction price and the amount which would  
have been determined using a valuation technique (being the day one gain or loss) is not immediately recognised in the income statement. 

Subsequent to initial recognition, the fair value of financial instruments measured at fair value is based on quoted market prices, where  
available. In cases where quoted market prices are not available, fair value is determined using market accepted valuation techniques that 
employ observable data. In limited cases where observable market data is not available, the input is estimated based on other observable 
market data, historical trends and other factors that may be relevant. 

In the tables below, financial instruments have been allocated based on their accounting classification. The significant accounting policies  
in note 1 describe how the categories of financial assets and financial liabilities are measured and how income and expenses, including fair  
value gains and losses, are recognised. 

(i) CLASSIFICATION OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES 

The following tables set out the classification of financial asset and liability categories according to measurement bases together with their 
carrying amounts as reported on the balance sheet.

At amortised
cost

At fair value through profit or loss

Hedging

Available-for-
sale assets

Total

Consolidated 30 September 2016

Financial assets
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2
Regulatory deposits
Investments backing policy liabilities
Other financial assets

Financial liabilities
Settlement balances owed by ANZ
Collateral received
Deposits and other borrowings
Derivative financial instruments1
Policy liabilities3
External unit holder liabilities (life insurance funds)
Payables and other liabilities
Debt issuances
Subordinated debt

Designated
on initial
recognition
$m

–
–
–
–
–
–
397
–
35,656
–

36,053

–
–
5,193
–
35,955
3,333
–
 2,192 
–

46,673

$m

48,675
21,951
12,723
–
–
–
575,440
2,296
–
4,198

665,283

10,625
6,386
 583,002 
–
190
–
6,485
88,888
21,964

717,540

Held for
trading
$m

–
–
–
47,188
83,787
–
15
–
–
–

Sub-total
$m

–
–
–
47,188
83,787
–
412
–
35,656
–

130,990

167,043

–
–
–
85,174
–
–
2,380
–
–

87,554

–
–
5,193
85,174
35,955
3,333
2,380
2,192
–

134,227

$m

$m

$m

–
–
–
–
3,709
–
–
–
–
–

3,709

–
–
–
3,551
–
–
–
–
–

3,551

–
–
–
–
–
63,113
–
–
–
–

63,113

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a

48,675
21,951
12,723
47,188
87,496
63,113
575,852
2,296
35,656
4,198

899,148

10,625
6,386
588,195
88,725
36,145
3,333
8,865
91,080
21,964

855,318

1  Derivative financial instruments classified as ‘held for trading’ include derivatives entered into as economic hedges which are not designated as accounting hedges.
2  Fair value hedging is applied to financial assets within net loans and advances. The resulting fair value hedge adjustments mean that the carrying value differs from the amortised cost.
Includes life insurance contract liabilities of $190 million (2015: $372 million) measured in accordance with AASB 1038 Life Insurance Contracts and life investment contract liabilities  
3 
of $35,955 million (2015: $35,029 million) which have been designated at fair value through profit or loss under AASB 139. None of the fair value is attributable to changes in the  
credit risk of the life investment contract liabilities.

128

NOTES TO THE FINANCIAL STATEMENTS (continued)21: Fair value of financial assets and financial liabilities (continued)

At amortised
cost

At fair value through profit or loss

Hedging

Available-for-
sale assets

Total

Consolidated 30 September 2015

Financial assets
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2,3
Regulatory deposits
Investments backing policy liabilities
Other financial assets

Financial liabilities
Settlement balances owed by ANZ
Collateral received
Deposits and other borrowings
Derivative financial instruments1
Policy liabilities4
External unit holder liabilities (life insurance funds)
Payables and other liabilities
Debt issuances
Subordinated debt

Designated
on initial
recognition
$m

 – 
 –
 –
 –
 –
 –
683
 –
34,820
 –

35,503

 –
 –
4,576
 –
35,029
3,291
 –
 3,165 
 –

46,061

$m

53,903
18,596
9,967
 –
 –
 –
569,539
1,773
 –
4,993

658,771

11,250
7,829
 566,218 
 –
372
 –
7,798
90,582
17,009

701,058

Held for
trading
$m

 –
 –
 –
49,000
81,925
 –
16
–
 –
 –

Sub-total
$m

 –
 –
 –
49,000
81,925
 –
699
 –
34,820
 –

130,941

166,444

 –
 –
 –
78,497
 –
 –
2,568
 –
 –

81,065

 –
 –
4,576
78,497
35,029
3,291
2,568
3,165
 –

127,126

$m

$m

$m

 –
 –
 –
 –
3,700
 –
 –
 –
 –
 –

3,700

 –
 –
 –
2,773
 –
 –
 –
 –
 –

2,773

 –
 –
 –
 –
 –
43,667
 –
 –
 –
 –

43,667

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a

53,903
18,596
9,967
49,000
85,625
43,667
570,238
1,773
34,820
4,993

872,582

11,250
7,829
570,794
81,270
35,401
3,291
10,366
93,747
17,009

830,957

The Company 30 September 2016

Financial assets
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2,3
Regulatory deposits
Due from controlled entities
Other financial assets

Financial liabilities
Settlement balances owed by ANZ
Collateral received
Deposits and other borrowings
Derivative financial instruments1
Due to controlled entities
Payables and other liabilities
Debt issuances
Subordinated debt

At amortised
cost

At fair value through profit or loss

Hedging

Available-for-
sale assets

Total

Designated
on initial
recognition
$m

–
–
–
–
–
–
37
–
–
–

37

–
–
78
–
–
–
2,192
–

2,270

$m

46,072
19,905
10,878
–
–
–
446,479
671
106,797
1,606

632,408

9,079
5,882
479,885
–
103,416
3,498
69,683
20,707

692,150

Held for
trading
$m

–
–
–
35,059
72,446
–
15
–
–
–

Sub-total
$m

–
–
–
35,059
72,446
–
52
–
–
–

107,520

107,557

–
–
–
73,139
–
2,068
–
–

75,207

–
–
78
73,139
–
2,068
2,192
–

77,477

$m

$m

$m

–
–
–
–
 3,426 
–
–
–
–
–

3,426

–
–
–
 3,104 
–
–
–
–

3,104

–
–
–
–
–
 55,721 
–
–
–
–

55,721

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a

46,072
19,905
10,878
35,059
75,872
55,721
446,531
671
106,797
1,606

799,112

9,079
5,882
479,963
76,243
103,416
5,566
71,875
20,707

772,731

1  Derivative financial instruments classified as ‘held for trading’ include derivatives entered into as economic hedges which are not designated as accounting hedges.
2  Fair value hedging is applied to financial assets within net loans and advances. The resulting fair value hedge adjustments mean that the carrying value differs from the amortised cost.
3  Net loans and advances includes Esanda Dealer Finance assets classified as held for sale as at 30 September 2015 which were sold in 2016. Refer to note 15.
4 

Includes life insurance contract liabilities measured in accordance with AASB 1038 and life investment contract liabilities which have been designated at fair value through profit  
or loss under AASB 139. None of the fair value is attributable to changes in the credit risk of the life investment contract liabilities. 

 129

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   21: Fair value of financial assets and financial liabilities (continued)

At amortised
cost

At fair value through profit or loss

Hedging

Available-for-
sale assets

Total

The Company 30 September 2015

Financial assets
Cash
Settlement balances owed to ANZ
Collateral paid
Trading securities
Derivative financial instruments1
Available-for-sale assets
Net loans and advances2,3
Regulatory deposits
Due from controlled entities
Other financial assets

Financial liabilities
Settlement balances owed by ANZ
Collateral received
Deposits and other borrowings
Derivative financial instruments1
Due to controlled entities
Payables and other liabilities
Debt issuances
Subordinated debt

Designated
on initial
recognition
$m

$m

51,217
16,601
8,234
 – 
 – 
 – 
448,288
557
109,920
2,345

637,162

9,901
6,886
471,966
 – 
105,079
4,316
72,414
15,812

686,374

 – 
 – 
 – 
 – 
 – 
 – 
144
 – 
 – 
 – 

144

 – 
 – 
65
 – 
 – 
 – 
3,165
 – 

3,230

Held for
trading
$m

 – 
 – 
 – 
37,373
72,542
 – 
16
 – 
 – 
 – 

Sub-total
$m

–
–
–
37,373
72,542
–
160
–
–
–

109,931

110,075

 – 
 – 
 – 
69,648
 – 
1,978
 – 
 – 

71,626

–
–
65
69,648
–
1,978
3,165
–

74,856

$m

$m

$m

 – 
 – 
 – 
 – 
 3,152 
 – 
 – 
 – 
 – 
 – 

3,152

 – 
 – 
 – 
 2,196 
 – 
 – 
 – 
 – 

2,196

 – 
 – 
 – 
 – 
 – 
 37,612 
 – 
 – 
 – 
 – 

37,612

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a

51,217
16,601
8,234
37,373
75,694
37,612
448,448
557
109,920
2,345

788,001

9,901
6,886
472,031
71,844
105,079
6,294
75,579
15,812

763,426

1  Derivative financial instruments classified as ‘held for trading’ include derivatives entered into as economic hedges which are not designated as accounting hedges.
2  Fair value hedging is applied to financial assets within net loans and advances. The resulting fair value adjustments mean that the carrying value differs from the amortised cost.
3  Net loans and advances includes Esanda Dealer Finance assets classified as held for sale as at 30 September 2015 which were sold in 2016. Refer to note 15 for further details.

(ii) MEASUREMENT OF FAIR VALUE

(a) Valuation methodologies
ANZ has an established control framework that ensures fair value is either determined or validated by a function independent of the party  
that undertakes the transaction. The control framework ensures that all models are calibrated periodically to test that outputs reflect prices  
from observable current market transactions in the same instrument or other available observable market data.

Where quoted market prices are used, prices are independently verified from other sources. For fair values determined using a valuation model, 
the control framework may include, as applicable, independent development or validation of valuation models, any inputs to those models, 
any adjustments required outside of the valuation model and, where possible, independent validation of model outputs. In this way, continued 
appropriateness of the valuations is ensured. 

In instances where the Group holds offsetting risk positions, the Group uses the portfolio exemption in AASB 13 to measure the fair value  
of such groups of financial assets and financial liabilities on the basis of the price that would be received to sell a net long position (that  
is, an asset) for a particular risk exposure or to transfer a net short position (that is, a liability) for a particular risk exposure.

The Group categorises its fair value measurements on the basis of inputs used in measuring fair value using the fair value hierarchy below:
 } Level 1 –  Financial instruments that have been valued by reference to unadjusted quoted prices in active markets for identical financial 

instruments. This category includes financial instruments valued using quoted yields where available for specific debt securities.
 } Level 2 –  Financial instruments that have been valued through valuation techniques incorporating inputs other than quoted prices within  

Level 1 that are observable for a similar financial asset or liability, either directly or indirectly.

 } Level 3 –  Financial instruments that have been valued using valuation techniques which incorporate significant inputs that are not based 

on observable market data (unobservable inputs). 

130

NOTES TO THE FINANCIAL STATEMENTS (continued) 
21: Fair value of financial assets and financial liabilities (continued)

(b)  Valuation techniques and inputs used
In the event that there is no quoted market price for the instrument, fair value is based on valuation techniques. Where applicable, the valuation 
models incorporate the impact of bid/ask spreads, counterparty credit spreads, funding costs and other factors that would influence the fair 
value determined by market participants. 

The majority of valuation techniques employ only observable market data. However, for certain financial instruments the valuation technique 
may employ some data (valuation inputs or components) which is not readily observable in the current market. In these cases valuation inputs 
(or components of the overall value) are derived and extrapolated from other relevant market data and tested against historic transactions and 
observed market trends. To the extent that valuation is based on models or inputs that are not observable in the market, the determination  
of fair value can be more subjective, dependent on the significance of the unobservable input to the overall valuation.

The following valuation techniques have been applied to determine the fair values of financial instruments where there is no quoted price  
for the instrument:
 } For instruments classified as Trading security assets and Securities short sold, Derivative financial assets and liabilities, Available-for-sale 

financial assets, and Investments backing policy liabilities, fair value measurements are derived by using modelled valuations techniques 
(including discounted cash flow models) that incorporate market prices/yields for securities with similar credit risk, maturity and yield 
characteristics; and/or current market yields for similar instruments. 

 } For Net loans and advances, Deposits and other borrowings and Debt issuances, discounted cash flow techniques are used where contractual 
future cash flows of the instrument are discounted using discount rates incorporating wholesale market rates or market borrowing rates  
of debt with similar maturities or a yield curve appropriate for the remaining term to maturity.

 } The fair value of external unit holder liabilities (life insurance funds) represents the external unit holder’s share of the net assets of the 

consolidated investment funds, which are carried at fair value. The fair value of policy liabilities being liabilities of the insurance business  
is directly linked to the performance and value of the assets backing the liabilities. These liabilities are measured at fair value using 
observable inputs.

Further details of valuation techniques and significant unobservable inputs used in measuring fair values are described in (iv)(a) below.

Apart from derivative credit valuation adjustments, there have been no substantial changes in the valuation techniques applied to different 
classes of financial instruments during the year. With respect to derivative CVA, the methodology was revised in 2016 to reflect leading market 
practice in exposure modelling and greater use of current market data (refer note 1 E (ii)). 

(iii) FINANCIAL ASSETS AND FINANCIAL LIABILITIES THAT ARE MEASURED AT FAIR VALUE IN THE BALANCE SHEET

The table below provides an analysis of financial instruments carried at fair value at reporting date categorised according to the lowest level 
input into a valuation model or a valuation component that is significant to the reported fair value. The significance of the input is assessed 
against the reported fair value of the financial instrument and considers various factors specific to the financial instrument. The fair value has 
been allocated in full to the category in the fair value hierarchy which most appropriately reflects the determination of the fair value.

Fair value measurements

Quoted market price 
(Level 1)

Using observable 
inputs (Level 2)

With significant
non–observable inputs 
(Level 3)

Total

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

Consolidated

Financial assets
Trading securities1
Derivative financial instruments
Available-for-sale assets1
Net loans and advances (measured at fair value)
Investments backing policy liabilities1

44,856
453
55,294
–
24,270

45,227
388
37,086
–
17,983

2,332
86,934
7,580
397
10,879

3,769
85,155
6,347
683
16,298

124,873

100,684

108,122

112,252

Financial liabilities
Deposits and other borrowings (designated at fair value)
Derivative financial instruments
Policy liabilities2
External unit holder liabilities (life insurance funds)
Payables and other liabilities (measured at fair value)3
Debt issuances (designated at fair value)

Total

–
408
–
–
2,294
–

2,702

–
782
–
–
2,443
–

3,225

5,193
88,215
35,955
3,333
86
 2,192 

4,576
80,387
35,029
3,291
125
 3,165 

134,974

126,573

–
109
239
15
507

870

–
102
–
–
–
–

102

4
82
234
16
539

875

–
101
–
–
–
–

101

47,188
87,496
63,113
412
35,656

49,000
85,625
43,667
699
34,820

233,865

213,811

5,193
88,725
35,955
3,333
2,380
2,192

4,576
81,270
35,029
3,291
2,568
3,165

137,778

129,899

1  During the period there were transfers from Level 1 to Level 2 of $495 million (2015: $190 million) for the Group following a reassessment of reduced trading activity in the associated securities. 

During the period there were also transfers from Level 2 to Level 1 of $53 million (2015: $114 million) for the Group following increased trading activity to support the quoted prices. Transfers into 
and out of Level 1 and Level 2 are deemed to have occurred as of the beginning of the reporting period in which the transfer occurred.

2  Policy liabilities relate to life investment contract liabilities only as these are designated at fair value through profit or loss.
3  Relates to Securities short sold classified as 'at fair value through profit or loss'.

 131

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   21: Fair value of financial assets and financial liabilities (continued)

The Company

Financial assets
Trading securities1 
Derivative financial instruments 
Available-for-sale assets1
Net loans and advances (measured at fair value)

Financial liabilities
Deposits and other borrowings (designated at fair value)
Derivative financial instruments 
Payables and other liabilities (measured at fair value)2
Debt issuances (designated at fair value)

Total

Fair value measurements

Quoted market 
price (Level 1)

Using observable 
inputs (Level 2)

With significant
non–observable 
inputs (Level 3)

Total

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

32,945
450
51,094
–

33,912
378
33,452
–

2,114
75,324
4,590
37

3,457
75,243
4,110
144

–
98
37
15

4
73
50
16

35,059
75,872
55,721
52

37,373
75,694
37,612
160

84,489

67,742

82,065

82,954

150

143

166,704 150,839

–
365
 1,982 
–

2,347

–
766
1,854
–

2,620

78
75,780
86
2,192

65
70,987
124
3,165

78,136

74,341

–
98
–
–

98

–
91
–
–

91

78
76,243
2,068
2,192

65
71,844
1,978
3,165

80,581

77,052

1  During the period there were transfers from Level 1 to Level 2 of $415 million (2015: $136 million) for the Company following a reassessment of reduced trading activity in the associated 

securities. During the period there were no transfers from Level 2 to Level 1 (2015: $104 million) for the Company. Transfers into and out of Level 1 and Level 2 are deemed to have occurred  
as of the beginning of the reporting period in which the transfer occurred.
2  Relates to Securities short sold classified as 'at fair value through profit or loss'. 

(iv) DETAILS OF FAIR VALUE MEASUREMENTS THAT INCORPORATE UNOBSERVABLE MARKET DATA

(a)  Composition of Level 3 fair value measurements
The following table presents the composition of financial instruments measured at fair value with significant unobservable inputs (Level 3 fair 
value measurements).

Financial assets

Financial liabilities

Trading securities

Derivatives

 Available-for-sale

Net loans  
and advances

Investments backing  
policy liabilities

Derivatives

Consolidated

Asset backed securities
Illiquid corporate bonds
Structured credit products
Alternative assets
Other derivatives

Total

2016
$m

2015
$m

2016
$m

2015
$m

–
–
–
–
–

 – 

–
4
–
–
–

4

–
–
 56 
–
 53 

 109 

–
 – 
 52 
 – 
 30 

 82 

2016
$m

–
 198 
–
 41 
–

 239 

2015
$m

 2 
 198 
 – 
 34 
 – 

 234 

Financial assets

2016
$m

2015
$m

–
15
–
–
–

 15 

–
16
–
–
–

16

2016
$m

 150 
 12 
–
 345 
–

 507

2015
$m

 188 
 – 
 – 
 351 
 – 

 539 

2016
$m

–
–
 (66)
–
 (36)

2015
$m

 – 
 – 
 (67)
 – 
 (34)

 (102)

 (101)

Financial liabilities

The Company

Asset backed securities
Illiquid corporate bonds
Structured credit products
Alternative assets
Other derivatives

Total

Trading securities

Derivatives

Available–for–sale

Net loans  
and advances

Derivatives

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

–
–
–
–
–

–

–
4
–
–
–

4

–
–
 56 
–
 42 

98

 – 
 – 
 52 
 – 
 21 

 73 

–
–
–
 37 
–

 37 

 – 
 20 
 – 
 30 
 – 

 50 

–
15
–
–
–

15

–
16
–
–
–

16

2016
$m

–
–
 (66)
–
 (32)

 (98)

2015
$m

 – 
 – 
 (67)
 – 
 (24)

 (91)

The Level 3 balances include Structured credit products that the Group entered into from 2004 to 2007 whereby it sold protection using credit 
default swaps over certain structures, and mitigated risk by purchasing protection via credit default swaps from US financial guarantors over the 
same structures. These trades are valued using complex models with certain inputs relating to the reference assets and derivative counterparties 
not being observable in the market. Such unobservable inputs include credit spreads and default probabilities.

The remaining Level 3 balances include Asset backed securities and Illiquid corporate bonds where the effect on fair value of issuer credit 
cannot be directly or indirectly observed in the market; Alternative assets that largely comprise investments in funds which are illiquid and are 
not currently redeemable, as well as various investments in unlisted equity securities for which no active market exists; and Other derivatives 
which predominantly include reverse mortgage swaps where the mortality rate cannot be observed and options over emissions certificates 
where the volatility input cannot be observed.

132

NOTES TO THE FINANCIAL STATEMENTS (continued)21: Fair value of financial assets and financial liabilities (continued)

(b)  Movements in Level 3 fair value measurements
The following table sets out movements in Level 3 fair value measurements. Derivatives are categorised on a portfolio basis and classified  
as either financial assets or financial liabilities based on whether the closing balance is an unrealised gain or loss. This could be different  
to the opening balance.

Trading securities

Derivatives

Available-for-sale

Net loans  
and advances

Investments backing  
policy liabilities

Derivatives

Financial assets

Financial liabilities

Consolidated

Opening balance 
New purchases
Disposals (sales)
Cash settlements 
Transfers:

 – Transfers into Level 3 category1
 – Transfers out of Level 3 category1 

Fair value gain/(loss) recorded  
in Other operating income  
in the Income statement2 

Fair value gain/(loss) recognised  

in reserves in equity 

Closing balance 

The Company

Opening balance 
New purchases
Disposals (sales)
Cash settlements 
Transfers:
  – Transfers into Level 3 category
  – Transfers out of Level 3 category
Fair value gain/(loss) recorded  
in Other operating income  
in the Income statement2 

Fair value gain/(loss) recognised  

in reserves in equity 

Closing balance 

2016
$m

2015
$m

2016
$m

 4 
 1 
 (5)
–

–
–

–

–

 – 

 – 
 – 
 – 
 – 

 10 
 – 

 (6)

 – 

 4 

2015
$m

 106 
 – 
 (8)
 – 

 2 
 (17)

 (1)

 – 

2016
$m

 234 
7
(26)
–

25
–

(2)

1

2015
$m

 40 
 8 
 (20)
 – 

 198 
 – 

 5 

 3 

 82 
 1 
 (3)
–

 1 
–

 28 

–

2016
$m

2015
$m

 16 
–
–
–

–
–

 – 
 21 
 – 
 – 

 – 
 – 

2016
$m

539
130
(133)
–

2015
$m

 545 
 161 
 (266)
 – 

2016
$m

 (101)
 (1)
–
 8 

2015
$m

 (105)
 – 
 – 
 7 

22
(3)

 161 
 (148)

 (1)
 9 

 (2)
 9 

 (1)

 (5)

(48)

 86 

 (16)

 (10)

–

 – 

 16 

–

 – 

–

 – 

507

 539 

 (102)

 (101)

 109 

 82 

 239

 234 

 15 

Financial assets

Trading securities

Derivatives

Available–for–sale

2016
$m

2015
$m

2016
$m

2015
$m

 4 
 1 
 (5)
–

–
–

–

–

 – 

 – 
 – 
 – 
 – 

 10 
 – 

 (6)

 – 

 4 

 73 
 1 
 (2)
–

 1 
–

 25 

–

 96 
 – 
 (8)
 – 

 – 
 (16)

 1 

 – 

 98 

 73 

2016
$m

 50 
 7 
 (19)
–

–
–

–

 (1)

 37 

2015
$m

 22 
 8 
 (14)
 – 

 30 
 – 

 4 

 – 

 50 

Net loans  
and advances

2016
$m

2015
$m

 16 
–
–
–

–
–

 – 
 21 
 – 
 – 

 – 
 – 

Financial liabilities

Derivatives

2016
$m

 (91)
 (1)
–
 7 

 (1)
–

 – 

2015
$m

 (103)
 – 
 – 
 7 

 – 
 8 

 (3)

 – 

 (1)

 (5)

 (12)

 – 

 15 

 – 

 16 

 (98)

 (91)

1  Transfers into Level 3 for the Group in 2016 relate principally to illiquid corporate bonds and asset backed securities where market activity has reduced resulting in pricing to no longer  
be observable. Transfers out of Level 3 for the Group relate principally to derivative products where the trade characteristics are such that inputs significant to the valuation are now  
observable. Transfers into and out of Level 3 are deemed to have occurred as of the beginning of the reporting period in which the transfer occurred.

2  Relating to assets and liabilities held at the end of the period.

(c)  Sensitivity to Level 3 data inputs
Where valuation techniques are employed and assumptions are required due to significant data inputs not being directly observed in the 
market place (Level 3 inputs), changing these assumptions changes the resultant estimate of fair value. The majority of transactions in this 
category are ‘back-to-back’ in nature where ANZ either acts as a financial intermediary or hedges the market risks. Similarly, the valuation  
of Investments backing policy liabilities directly impacts the associated life investment contracts they relate to. In these circumstances,  
changes in the assumptions generally have minimal impact on the income statement and net assets of ANZ. An exception to this is the  
'back-to-back' structured credit intermediation trades which create significant exposure to credit risk. 

Principal inputs used in the determination of fair value of financial instruments included in the structured credit portfolio include counterparty 
credit spreads, market-quoted CDS prices, recovery rates, default probabilities, correlation curves and other inputs, some of which may not  
be directly observable in the market. The potential effect of changing prevailing unobservable inputs does not result in a significant impact  
on net profit. 

 133

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS    
 
 
 
 
 
 
 
21: Fair value of financial assets and financial liabilities (continued)

(d)  Deferred fair value gains and losses
Where the fair value of a financial instrument at initial recognition is determined using unobservable data that is significant to the valuation  
of the instrument, the difference between the transaction price and the amount determined based on the valuation technique (day one gain  
or loss) is not immediately recognised in the income statement. Subsequently, the day one gain or loss is recognised in the income statement 
over the life of the transaction on a straight line basis or over the period until all inputs become observable. 

The table below summarises the aggregate amount of day one gains not yet recognised in the income statement and amounts which have  
been subsequently recognised. 

Opening balance
Deferral on new transactions 
Amounts recognised in income during the period 

Closing balance 

Consolidated

The Company

2016
$m

 2 
–
 (1)

 1 

2015
$m

 3 
 – 
 (1)

 2 

2016
$m

 1 
 – 
–

 1 

2015
$m

 2 
 – 
 (1)

 1 

The closing balance of unrecognised gains is only related to derivative financial instruments.

(v) ADDITIONAL INFORMATION FOR FINANCIAL INSTRUMENTS DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS

(a)  Financial assets designated at fair value through profit or loss
The category Loans and advances includes certain loans designated at fair value through profit or loss in order to eliminate an accounting 
mismatch which would arise if the asset were otherwise carried at amortised cost. This mismatch arises as the derivative financial instruments 
which were acquired to mitigate interest rate risk of the loans and advances, are measured at fair value through profit or loss. By designating 
the economically hedged loans, the movements in the fair value attributable to changes in interest rate risk will be recognised in the income 
statement in the same periods.

At balance date, the credit exposure of the Group on these assets was $397 million (2015: $683 million) and for the Company was $37 million 
(2015: $144 million). In relation to these exposures, for the Group $237 million (2015: $509 million) and the Company $37 million (2015: $144 
million) was mitigated by collateral held. 

For the Group, the cumulative change in fair value attributable to change in credit risk was a reduction to the assets of $1 million (2015: reduction 
to the assets of $1 million). For the Company the cumulative change to the assets was nil (2015: nil). The amount recognised in the income 
statement attributable to changes in credit risk for the Group was $1 million (2015: $1 million) and for the Company nil (2015: nil).

The change in fair value of the designated financial assets attributable to changes in credit risk has been calculated by determining the change  
in credit rating and credit spread implicit in the loans and advances issued by entities with similar credit characteristics.

(b)  Financial liabilities designated at fair value through profit or loss
Parts of Debt issuances and Deposits and other borrowings have been designated as financial liabilities at fair value through profit or loss in 
order to eliminate an accounting mismatch which would arise if the liabilities were otherwise carried at amortised cost. This mismatch arises 
since the derivatives acquired to mitigate interest rate risk of the financial liabilities are measured at fair value through profit or loss. In addition 
Policy liabilities are designated at fair value through profit or loss in accordance with AASB 1038. External unitholder liabilities which are not 
included in the table below, represent the external unitholder share of the ‘Investments backing policy liabilities’ which are designated at fair 
value through profit or loss. 

The table below compares the carrying amount of financial liabilities carried at full fair value, to the contractual amount payable at maturity 
and fair value gains and losses recognised during the period on liabilities carried at full fair value that are attributable to changes in ANZ’s own 
credit rating.

Consolidated

Carrying amount
Amount by which the consideration payable at maturity is greater/(less)  

than the carrying value

Cumulative change in liability value attributable to own credit risk: 
  – opening cumulative increase/(decrease)
  – increase/(decrease) recognised during the year
  – closing cumulative increase/(decrease)

Policy liabilities 

Deposits and other
borrowings

Debt issuances

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

 35,955 

 35,029 

 5,193 

 4,576 

 2,192 

 3,165 

 – 

 – 
 – 
 – 

 – 

 – 
 – 
 – 

 (7)

 – 
 – 
 – 

 6 

 – 
 – 
 – 

 (170) 

 (15)

 (18)
 10 
 (8)

 34 
 (52)
 (18)

134

NOTES TO THE FINANCIAL STATEMENTS (continued) 
21: Fair value of financial assets and financial liabilities (continued)

The Company

Carrying amount
Amount by which the consideration payable at maturity is greater/(less)  

than the carrying value

Cumulative change in liability value attributable to own credit risk:
  – opening cumulative increase/(decrease)
  – increase/(decrease) recognised during the year
  – closing cumulative increase/(decrease)

Deposits and other
borrowings

2016
$m

 78 

 (7)

 – 
 – 
 – 

2015
$m

 65 

 6 

 – 
 – 
 – 

Debt issuances

2016
$m

2015
$m

 2,192 

 3,165 

(170) 

 (15)

 (18)
 10 
 (8)

 34 
 (52)
 (18)

For Debt issuances and Deposits and other borrowings, the change in fair value attributable to changes in credit risk has been determined as the 
amount of change in fair value that is not attributable to changes in market conditions that give rise to market risks (benchmark interest rates and 
foreign exchange rates). This approach is deemed appropriate as the changes in fair value arising from factors other than changes in own credit 
risk or changes in benchmark interest rates and foreign exchange rates are considered to be insignificant.

(vi) FINANCIAL ASSETS AND FINANCIAL LIABILITIES NOT MEASURED AT FAIR VALUE 

The table below reflects the carrying amounts of financial instruments not measured at fair value on the Group’s balance sheet and where the 
carrying amount is not considered a close approximation of fair value. The table also provides a comparison of the carrying amount of these 
financial instruments to the Group’s estimate of their fair value. The categorisation of the fair value into the levels within the fair value hierarchy 
is determined in accordance with the methodology set out on page 130 (note 21(ii)).

Carrying amount

Categorised into fair value hierarchy

Fair value (total)

Quoted market price 
(Level 1)

Using observable 
inputs (Level 2)

With significant
non-observable inputs 
(Level 3)

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

575,440

 569,539 

575,440 

 569,539 

–

 – 

 – 

 – 

551,575

 545,538 

24,649

 25,402 

576,224

 570,940 

551,575 

 545,538 

24,649 

 25,402 

576,224 

 570,940 

Total

693,854 

 673,809 

47,186

 51,722 

647,752

 622,703 

583,002
88,888
21,964

 566,218 
 90,582 
 17,009 

–
32,864
14,322

 – 
 37,880 
 13,842 

583,420
56,544
7,788

 566,636 
 52,826 
 3,241 

–
–
–

 – 

 – 
 – 
 – 

 – 

583,420 
 89,408
 22,110 

 566,636 
 90,706 
 17,083 

694,938 

 674,425 

1  Net loans and advances includes Esanda Dealer Finance assets classified as held for sale as at 30 September 2015 which were sold in 2016. Refer to note 15. 

The Company

Financial assets
Net loans and advances1

Financial liabilities
Deposits and other borrowings
Debt issuances
Subordinated debt

Total

Carrying amount

Categorised into fair value hierarchy

Fair value (total)

Quoted market price 
(Level 1)

Using observable 
inputs (Level 2)

With significant
non-observable inputs 
(Level 3)

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

446,479

 448,288 

 446,479 

 448,288 

–

 – 

 – 

 – 

427,282

 428,949 

19,563

 20,276 

 446,845 

 449,225 

427,282 

 428,949 

19,563 

 20,276 

 446,845

 449,225 

479,885
69,683
20,707

 471,966 
 72,414 
 15,812 

570,275 

 560,192 

–
20,115
13,029
 33,144 

 – 
 24,428 
 11,357 

480,219
49,960
7,798

 472,235 
 48,008 
 3,249 

 35,785 

537,977

 523,492 

–
–
–

 – 

 – 
 – 
 – 

 – 

 480,219 
 70,075 
20,827 

 472,235 
 72,436 
 14,606 

 571,121 

 559,277 

1  Net loans and advances includes Esanda Dealer Finance assets classified as held for sale as at 30 September 2015 which were sold in 2016. Refer to note 15. 

The following sets out the Group’s basis of establishing fair values of financial instruments not measured at fair value on the balance sheet.  
The valuation techniques employed are consistent with those used to calculate fair values of financial instruments carried at fair value.  
Certain Net loans and advances, Deposits and other borrowings and Debt issuances have been designated at fair value and are therefore 
excluded from the tables above. 

 135

Consolidated

Financial assets
Net loans and advances1

Financial liabilities
Deposits and other borrowings
Debt issuances
Subordinated debt

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS    
21: Fair value of financial assets and financial liabilities (continued)

Net loans and advances 
The fair value has been determined through discounting future cash flows as follows:
 } For Net loans and advances to banks, the fair value is derived by discounting cash flows using prevailing market rates for lending with similar 

credit quality. 

 } For Net loans and advances to customers, the fair value is the present value of future cash flows, discounted using a curve which incorporates 

changes in wholesale market rates, the Group’s cost of wholesale funding and the customer margin, as appropriate. 

Deposits and other borrowings
The fair value of a deposit liability without a specified maturity or at call is deemed to be the amount payable on demand at the reporting date. 
The fair value is not adjusted for any value expected to be derived from retaining the deposit for a future period of time. For interest bearing 
fixed maturity deposits and other borrowings and acceptances with quoted market prices, market borrowing rates of interest for debt with  
a similar maturity are used to discount contractual cash flows to derive the fair value. 

Debt issuances and Subordinated debt
The aggregate fair value of Debt issuances and Subordinated debt is calculated based on quoted market prices or observable inputs where 
applicable. For those debt issuances where quoted market prices were not available, a discounted cash flow model using a yield curve 
appropriate for the remaining term to maturity of the debt instrument used. The fair value includes the effects of the appropriate credit  
spreads applicable to ANZ for that instrument.

22: Maturity Analysis of Assets and Liabilities

The following is an analysis of asset and liability line items in the balance sheet that combine amounts expected to be realised or due to be 
settled within one year and after more than one year.1

Consolidated

Available-for-sale assets
Net loans and advances2
Investments backing policy liabilities

Deposits and other borrowings
Policy liabilities3
Debt issuances
Subordinated debt4

2016

Within
one year
$m

After more
than one year
$m

10,429
116,135
28,798

567,567
36,101
22,280
1,068

52,684
459,717
6,858

20,628
44
68,800
20,896

Total
$m

63,113
575,852
35,656

588,195
36,145
91,080
21,964

2015

Within
one year
$m

After more
than one year
$m

 10,353 
 128,771 
 27,966 

 546,626 
 35,340 
 29,327 
–

 33,314 
 441,467 
 6,854 

 24,168 
 61 
 64,420 
 17,009 

Total
$m

 43,667 
 570,238 
 34,820 

 570,794 
 35,401 
 93,747 
 17,009 

1  Excludes asset and liability line items where the entire amount is considered as 'within one year', 'after more than one year' or having no specific maturities.
2  2015 comparative amounts include $8,065 million classified separately in the balance sheet as ‘Esanda Dealer Finance assets held for sale'.
3 
4 

Includes $190 million (2015: $372 million) that relates to life insurance contract liabilities classified as 'within one year'.
Includes $2,519 million (2015: $1,188 million) that relates to perpetual notes classified as 'after more than one year'.

136

NOTES TO THE FINANCIAL STATEMENTS (continued)23: Assets Charged as Security for Liabilities and Collateral Accepted as Security for Assets 
The following disclosure excludes the amounts presented as collateral paid and received in the balance sheet that relate to derivative liabilities 
and derivative assets respectively. The terms and conditions of the collateral agreements are included in the standard Credit Support Annex that 
forms part of the International Swaps and Derivatives Association Master Agreement. 

ASSETS CHARGED AS SECURITY FOR LIABILITIES

Assets charged as security for liabilities include the following types of instruments:
 } Mandatory reserve deposits with local central banks in accordance with statutory requirements. These deposits are not available to finance 

the Group’s day to day operations.

 } Securities provided as collateral for repurchase transactions. These transactions are governed by standard industry agreements.
 } Debenture undertakings covering the assets of UDC Finance Limited (UDC). The debenture stock of UDC is secured by a trust deed and  

collateral debentures, giving floating charges over the undertakings and all the tangible assets of the entity. All controlled entities of UDC  
have guaranteed the payment of principal, interest and other monies in relation to all debenture stock and unsecured notes issued by  
UDC. The only loans pledged as collateral are those in UDC and their subsidiaries.

 } Specified residential mortgages provided as security for notes and bonds issued to investors as part of ANZ’s covered bond programs.
 } Collateral provided to central banks.
 } Collateral provided to clearing houses.

The carrying amounts of assets pledged as security are as follows:

Regulatory deposits
Securities sold under arrangements to repurchase1
Assets pledged as collateral under debenture undertakings
Covered bonds2
Other

Consolidated

The Company

Carrying Amount

Related Liability

Carrying Amount

Related Liability

2016
$m

2,296
26,637
2,541
31,790
2,948

2015
$m

1,773
13,975
2,218
30,368
2,135

2016
$m

n/a
25,049
1,518
21,035
774

2015
$m

n/a
13,731
1,578
27,013
222

2016
$m

671
26,234
–
22,001
1,390

2015
$m

557
13,476
–
23,508
794

2016
$m

n/a
24,646
–
22,001
713

2015
$m

n/a
13,255
–
23,508
178

1  The amounts disclosed as Securities sold under arrangements to repurchase include both assets pledged as security which continue to be recognised on the Group's balance sheet and assets 

repledged included in the disclosure below. 

2  The consolidated related liability represents covered bonds issued to external investors and the related liability for the Company represents the liability to the covered bond structured entities.

COLLATERAL ACCEPTED AS SECURITY FOR ASSETS

ANZ has received collateral associated with various financial instruments. Under certain transactions ANZ has the right to sell or repledge the 
collateral received. These transactions are governed by standard industry agreements.

The fair value of collateral received and that which has been sold or repledged is as follows:

Fair value of assets which can be sold or repledged
Fair value of assets sold or repledged1

1  Comparative amounts have changed to include the fair value of assets repledged.

Consolidated

The Company

2016
$m

31,646
14,428

2015
$m

17,506
7,410

2016
$m

31,130
14,133

2015
$m

16,738
6,869

 137

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   24: Offsetting
The following tables identify financial assets and liabilities which have been offset in the balance sheet (in accordance with AASB 132 – Financial 
Instruments: Presentation (AASB 132)) and those which have not been offset in the balance sheet but are subject to enforceable master netting 
agreements (or similar arrangements) with our trading counterparties. The effect of over collaterisation has not been taken into account.  
A description of the rights of set-off associated with financial assets and financial liabilities subject to master netting agreements or similar, 
including the nature of those rights, are described in note 20 – Financial Risk Management: Collateral Management.

Amount subject to master netting agreement or similar

Related amounts not offset in the 
statement of financial position

Consolidated 30 September 2016

Derivative assets
Reverse repurchase, securities borrowing  
  and similar agreements2

Total amounts 
recognised in the 
balance sheet1
$m

 87,496 

 30,160 

Amounts not 
subject to master 
netting agreement 
or similar

$m

 (3,944)

 (11,320)

Total

$m

 83,552 

 18,840 

Financial 
instruments

Financial collateral 
(received)/
pledged

Net amount

$m

 (71,394)

 (707)

$m

 (5,259)

 (18,133)

Total financial assets

 117,656 

 (15,264)

 102,392 

 (72,101)

 (23,392)

Derivative liabilities
Repurchase, securities lending  
  and similar agreements3

Total financial liabilities

 (88,725)

 (25,049)

 (113,774)

 3,693 

 11,661 

 15,354 

 (85,032)

 (13,388)

 (98,420)

 71,394 

 707 

 72,101 

 9,486 

 12,681 

 22,167 

$m

 6,899 

–

 6,899 

 (4,152)

– 

 (4,152)

Consolidated 30 September 2015

Derivative assets
Reverse repurchase, securities borrowing  
  and similar agreements2

Total amounts 
recognised in the 
balance sheet1
$m

 85,625 

 17,308 

Amounts not 
subject to master 
netting agreement 
or similar

$m

 (6,846)

 (7,470)

Total financial assets

 102,933 

 (14,316)

Derivative liabilities
Repurchase, securities lending  
  and similar agreements3

Total financial liabilities

 (81,270)

 (13,731)

 (95,001)

 5,566 

 12,674 

 18,240 

Amount subject to master netting agreement or similar

Related amounts not offset in the 
statement of financial position

Total

$m

 78,779 

 9,838 

 88,617 

 (75,704)

 (1,057)

 (76,761)

Financial 
instruments

Financial collateral 
(received)/
pledged

Net amount

$m

 (62,782)

 (265)

$m

 (7,165)

 (9,573)

 (63,047)

 (16,738)

 62,782 

 265 

 63,047 

 8,517 

 792 

 9,309 

$m

 8,832 

 – 

 8,832 

 (4,405)

 – 

 (4,405)

1  The Group/Company does not have any arrangements that satisfy the conditions of AASB 132 to offset within the balance sheet.
2  Reverse repurchase agreements are presented in the balance sheet within cash if duration is less than 90 days. If maturity is greater than 90 days they are presented in net loans and advances.
3  Repurchase agreements are presented in the balance sheet within deposits and other borrowings. 

138

NOTES TO THE FINANCIAL STATEMENTS (continued)24: Offsetting (continued)

The Company 30 September 2016

Derivative assets
Reverse repurchase, securities borrowing  
  and similar agreements2

Total amounts 
recognised in the 
balance sheet1
$m

 75,872 

 29,713 

Amounts not 
subject to master 
netting agreement 
or similar

$m

 (2,376)

 (10,873)

Total financial assets

 105,585 

 (13,249)

Derivative liabilities
Repurchase, securities lending  
  and similar agreements3

Total financial liabilities

 (76,243)

 (24,646)

 (100,889)

 2,010 

 11,258 

 13,268 

The Company 30 September 2015

Derivative assets
Reverse repurchase, securities borrowing  
  and similar agreements2

Total financial assets

Derivative liabilities
Repurchase, securities lending  
  and similar agreements3

Total financial liabilities

Total amounts 
recognised in the 
balance sheet1
$m

 75,694 

 16,604 

 92,298 

 (71,844)

 (13,255)

 (85,099)

Amounts not 
subject to master 
netting agreement 
or similar

$m

 (5,140)

 (6,766)

 (11,906)

 4,247 

 12,198 

 16,445 

Amount subject to master netting agreement or similar

Related amounts not offset in the 
statement of financial position

Total

$m

 73,496 

 18,840 

 92,336 

 (74,233)

 (13,388)

 (87,621)

Financial 
instruments

Financial collateral 
(received)/
pledged

Net amount

$m

 (62,296)

 (707)

$m

 (5,143)

 (18,133)

 (63,003)

 (23,276)

 62,296 

 707 

 63,003 

 8,244 

 12,681 

 20,925 

$m

 6,057 

 – 

 6,057 

 (3,693)

 – 

 (3,693)

Amount subject to master netting agreement or similar

Related amounts not offset in the 
statement of financial position

Total

$m

 70,554 

 9,838 

 80,392 

 (67,597)

 (1,057)

 (68,654)

Financial 
instruments

Financial collateral 
(received)/
pledged

Net amount

$m

 (55,881)

 (265)

$m

 (6,435)

 (9,573)

 (56,146)

 (16,008)

 55,881 

 265 

 56,146 

 7,681 

 792 

 8,473 

$m

 8,238 

 – 

 8,238 

 (4,035)

 –

 (4,035)

1  The Group/Company does not have any arrangements that satisfy the conditions of AASB 132 to offset within the balance sheet.
2  Reverse repurchase agreements are presented in the balance sheet within cash if duration is less than 90 days. If maturity is greater than 90 days they are presented in net loans and advances.
3  Repurchase agreements are presented in the balance sheet within deposits and other borrowings. 

 139

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   25: Credit Related Commitments, Guarantees and Contingent Liabilities

Credit related commitments – facilities provided

Contract amount of:
    Undrawn facilities

Australia
New Zealand
Overseas markets

Total

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

207,410

230,794

161,178

180,947

96,933
24,768
85,709

207,410

101,898
22,960
105,936

230,794

95,096
–
66,082

99,880
20
80,947

161,178

180,847

Guarantees and contingent liabilities
These guarantees and contingent liabilities relate to transactions that the Group has entered into as principal, including guarantees, standby 
letters of credit and documentary letters of credit. 

Documentary letters of credit involve the issue of letters of credit guaranteeing payment in favour of an exporter secured against an underlying 
shipment of goods or backed by a confirmatory letter of credit from another bank.

Performance related contingencies are liabilities that oblige the Group to make payments to a third party should the customer fail to fulfil the 
non-monetary terms of the contract. 

To reflect the risk associated with these transactions, they are subjected to the same credit origination, portfolio management and collateral 
requirements as customers that apply for loans. The contract amount represents the maximum potential amount that could be lost if the 
counterparty fails to meet its financial obligations. As the facilities may expire without being drawn upon, the notional amounts do not 
necessarily reflect future cash requirements.

Contract amount of:

Guarantees and letters of credit
Performance related contingencies

Total

Australia
New Zealand
Overseas markets

Total

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

18,056
19,723

37,779

19,712
2,037
16,030

37,779

18,809
21,526

40,335

17,638
1,961
20,736

40,335

15,633
17,710

33,343

19,712
–
13,631

33,343

16,101
18,592

34,693

17,637
 – 
17,056

34,693

140

NOTES TO THE FINANCIAL STATEMENTS (continued)26: Goodwill and Other Intangible Assets

Goodwill1
Gross carrying amount
Balances at start of the year
Impairment expense/write-offs
Foreign currency exchange differences

Balance at end of year

Software
Balances at start of the year
Software capitalisation during the period
Amortisation expense2
Impairment expense/write-offs
Foreign currency exchange differences

Balance at end of year

Cost
Accumulated amortisation
Accumulated impairment

Carrying amount

Acquired Portfolio of Insurance and Investment Business
Balances at start of the year
Amortisation expense
Foreign currency exchange differences

Balance at end of year

Cost
Accumulated amortisation

Carrying amount

Other intangible assets3
Balances at start of the year
Other additions
Reclassification
Amortisation expense
Derecognised on disposal
Foreign currency exchange differences

Balance at end of year

Cost
Accumulated amortisation/impairment

Carrying amount

Goodwill and other intangible assets
Net book value
Balances at start of the year

Balance at end of year

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

 4,597 
 – 
 132 

 4,729 

 2,893 
 431 
 (1,056)
 (27)
 (39)

 2,202 

 6,022 
 (3,599)
 (221)

 2,202 

 715 
 (69)
 2 

 648 

 1,191 
 (543)

 648 

 107 
 1 
–
 (14)
 (3)
 2 

 93 

 205 
 (112)

 93 

 4,511 
 (1)
 87 

 4,597 

 2,533 
 807 
 (542)
 (17)
 112 

 2,893 

 5,860 
 (2,763)
 (204)

 2,893 

 784 
 (70)
 1 

 715 

 1,188 
 (473)

 715 

 122 
 (1)
–
 (18)
 – 
 4 

 107 

 207 
 (100)

 107 

 109 
 – 
 (7)

 102 

 2,711 
 400 
 (937)
 (23)
 (41)

 2,110 

 5,806 
 (3,475)
 (221)

 2,110 

–
–
–

 – 

–
–

 – 

 10 
–
–
 (8)
–
–

 2 

 66 
 (64)

 2 

 90 
 – 
 19 

 109 

 2,336 
 782 
 (500)
 (12)
 105 

 2,711 

 5,620 
 (2,710)
 (199)

 2,711 

 – 
 – 
 – 

 – 

 – 
 – 

 – 

 25 
 – 
(7)
 (9)
–
 1 

 10 

 68 
 (58)

 10 

 8,312 

 7,672 

 7,950 

 8,312 

 2,830 

 2,214 

 2,451 

 2,830 

1   Excludes notional goodwill in equity accounted entities.
2 
3   The Consolidated Other intangible assets comprises aligned advisor relationships, distribution agreements and management fee rights, credit card relationships and other intangibles.  

In 2016 the Group recorded a $556 million charge for accelerated amortisation associated with software capitalisation changes. Refer to note 1 E (ix).

The Company Other intangible assets comprises distribution agreements and management fee rights, credit card relationships and other intangibles.

GOODWILL ALLOCATED TO CASH–GENERATING UNITS

The goodwill balance above largely comprises the goodwill purchased on acquisition of NBNZ Holdings Limited in December 2003  
and ANZ Wealth Australia Limited (formerly OnePath Australia Limited) on 30 November 2009. Refer to note 9 for Divisional allocation.

The recoverable amount of the CGU to which each goodwill component is allocated is estimated using a market multiple approach  
as representative of the fair value less costs of disposal of each CGU. The price earnings multiples are based on observable multiples  
reflecting the businesses and markets in which each CGU operates. The earnings are based on the current forecast earnings of the divisions.  
The aggregate fair value less costs of disposal across the Group is compared to the Group’s market capitalisation to validate the conclusion  
that goodwill is not impaired.

 141

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   26: Goodwill and Other Intangible Assets (continued)
Key assumptions on which management has based its determination of fair value less costs of disposal include assumptions as to the costs  
of disposal estimates, the ability to achieve forecast earnings, and market multiples adopted being reflective of the segment’s business. For each  
of ANZ’s divisions with goodwill, the range of multiples observed were as follows:

Division

Australia
Institutional
New Zealand
Wealth Australia
Asia Retail & Pacific

2016

10.9 – 17.2
4.2 – 13.8
10.9 – 14.0
13.9 – 18.6
5.2 – 14.8

2015

10.8 – 14.7
Not comparable due to change in structure. 
10.8 – 13.9
13.8 – 21.9
Not comparable due to change in structure.

Changes in assumptions upon which the valuation is based could materially impact the assessment of the recoverable amount of each CGU.

As at 30 September 2016, the impairment testing performed did not result in any material impairment being identified.

27: Premises and Equipment

At cost
Depreciation

Total premises and equipment

Carrying amount at beginning of year
Additions1
Disposals
Depreciation and Amortisation2
Foreign currency exchange difference

Carrying amount at end of year

Net book value

Freehold and leasehold land and buildings
Integrals and equipment
Capital works in progress

Consolidated

The Company

2016
$m

 4,913 
 (2,708)

 2,205 

 2,221 
 393 
 (67)
 (336)
 (6)

 2,205 

 926 
 1,170 
 109 

 2,205 

2015
$m

 4,769 
 (2,548)

 2,221 

 2,181 
 361 
 (43)
 (325)
 47 

 2,221 

 901 
 1,183 
 137 

 2,221 

2016
$m

 2,806 
 (1,839)

 967 

 990 
 237 
 (20)
 (232)
 (8)

 967 

 98 
 816 
 53 

 967 

2015
$m

 2,694 
 (1,704)

 990 

 1,001 
 232 
 (38)
 (227)
 22 

 990 

 59 
 856 
 75 

 990 

1 
2 

Includes Transfers. 
Includes Freehold and leasehold land and buildings, Leasehold improvements, Furniture and equipment and Technology equipment. 

COMMITMENTS

Property capital expenditure
Contracts for outstanding capital expenditure

Total capital expenditure commitments for property

Lease rentals
Land and buildings
Furniture and equipment

Total lease rental commitments1

Due within one year
Due later than one year but not later than five years
Due later than five years

Total lease rental commitments1

Consolidated

The Company

2016
$m

111

111

2,001
218

2,219

486
1,114
619

2,219

2015
$m

109

109

2,251
276

2,527

485
1,273
769

2,527

2016
$m

103

103 

2,044
144

2,188

403
982
803

2,188 

2015
$m

92

92

2,283
190

2,473

438
1,083
952

2,473

1  Total future minimum sublease payments expected to be received under non-cancellable subleases at 30 September is $114 million (2015: $90 million) for the Group and $114 million (2015:  
$80 million) for the Company. During the year, sublease payments received amounted to $25 million (2015: $22 million) for the Group and $22 million (2015: $19 million) for the Company and 
were netted against rent expense.

142

NOTES TO THE FINANCIAL STATEMENTS (continued)28: Other Assets

Accrued interest/prepaid discounts
Accrued commissions
Prepaid expenses
Insurance contract liabilities ceded
Outstanding premiums
Defined benefit superannuation plan surplus
Operating leases residual value
Other

Total other assets

29: Provisions

Employee entitlements1
Restructuring costs and surplus leased space2
Non-lending losses, frauds and forgeries
Other3

Total provisions

Provisions, excluding employee entitlements
Carrying amount at beginning of the year
Provisions made during the year
Payments made during the year
Transfer/release of provision

Carrying amount at the end of the year

Consolidated

The Company

2016
$m

1,371
101
435
737
98
109
279
1,891

5,021

2015
$m

1,405
137
427
699
228
144
282
2,524

5,846

2016
$m

922
58
199
–
–
109
266
627

2,181

2015
$m

944
76
178
–
–
144
282
1,325

2,949

Consolidated

The Company

2016
$m

543 
123 
193 
350 

2015
$m

554 
23 
169 
328 

1,209

1,074 

520
538
(309)
(83)

666

574 
307
(206)
(155)

520 

2016
$m

397 
101 
150 
184 

832 

320 
370
(193)
(62)

435

2015
$m

411 
15 
141 
164 

731 

291
164 
(72)
(63)

320 

1  The aggregate liability for employee entitlements largely comprises provisions for annual leave and long service leave.
2 

 Restructuring costs and surplus leased space provisions arise from activities related to material changes in the scope of business undertaken by the Group or the manner in which that business 
is undertaken and includes termination benefits. Costs relating to on-going activities are not provided for. Provision is made when the Group is demonstrably committed, it is probable that the 
costs will be incurred, though their timing is uncertain, and the costs can be reliably estimated.
  Other provisions comprise various other provisions including loyalty programs, workers’ compensation, make-good provisions on leased premises and contingent liabilities recognised as part  
of a business combination.

3 

30: Payables and Other Liabilities

Creditors
Accrued interest and unearned discounts
Defined benefits plan obligations
Accrued expenses
Securities sold short (classified as held for trading)
Liability for acceptances
Other liabilities

Total payables and other liabilities

Consolidated

The Company

2016
$m

 1,623 
 1,796 
 51 
 1,199 
 2,380 
 569 
 1,247 

 8,865 

2015
$m

 1,661 
 1,938 
 59 
 1,368 
 2,568 
 1,371 
 1,401 

 10,366 

2016
$m

 743 
 1,366 
 15 
 825 
 2,068 
 321 
 228

 5,566 

2015
$m

 871 
 1,448 
 14 
 889 
 1,978 
 649 
 445 

 6,294 

 143

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   31: Shareholders’ Equity

ORDINARY SHARES

Ordinary shares have no par value and entitle holders to receive dividends payable to ordinary shareholders and to participate in the proceeds 
available to ordinary shareholders on winding up of the Company in proportion to the number of fully paid ordinary shares held.

On a show of hands every holder of fully paid ordinary shares present at a meeting in person or by proxy is entitled to one vote, and upon a poll 
one vote for each share held.

Numbers of issued shares

Balance at start of the year
Bonus option plan1,2
Dividend reinvestment plan1,2
Group share option scheme3 
Group employee share acquisition scheme3,4 
Share placement and Share purchase plan5

Balance at end of year

Ordinary share capital
Balance at start of the year
Dividend reinvestment plan1,2
Group share option scheme3
Group employee share acquisition scheme4,5
Share placement and Share purchase plan5
Treasury shares in Wealth Australia6

Balance at end of year

  The Company

2016

2015

 2,902,714,361 
 3,516,214 
 15,916,983 
 18,062 
 5,311,040 
 – 

 2,927,476,660 

 2,756,627,771 
 2,899,350 
 35,105,134 
 32,192 
–
 108,049,914 

 2,902,714,361 

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

 28,367 
 413 
–
 138 
–
 (153)

 28,765 

 24,031 
 1,122 
 2 
 1 
 3,206 
 5 

 28,367 

 28,611 
 413 
–
 138 
–
–

 29,162 

 24,280 
 1,122 
 2 
 1 
 3,206 
 – 

 28,611 

1  Refer to note 7 for details of plan.
2  The Company issued 9.7 million shares under the Dividend Reinvestment Plan and Bonus Option Plan for the 2016 interim dividend and 9.7 million shares for the 2015 final dividend  

(Sep15: 28.7 million shares for the interim dividend and 9.3 million shares final dividend).

3  Refer to note 39 for details of plan.
4  The Company issued 5.3 million shares to satisfy obligations under the Group’s Employee share acquisition plans; it also includes on-market purchase of shares for settlement of amounts due 

under share-based compensation plans. As at 30 September 2016, there were 10,806,633 Treasury Shares outstanding (2015; 11,378,648).

5  The Company issued 80.8 million ordinary shares under the Institutional Share Placement and 27.3 million ordinary shares under the Retail Share Purchase Plan in the September 2015 full year.
6  Treasury shares in ANZ Wealth Australia (AWA) are shares held in statutory funds as assets backing policy holder liabilities. AWA Treasury shares outstanding as at 30 September 2016 were 

17,705,880 (2015: 11,623,304).

PREFERENCE SHARES

Euro Trust Securities
On 13 December 2004, ANZ issued 500,000 Euro Floating Rate Non-cumulative Trust Securities (‘Euro Trust Securities’) at €1,000 each, raising 
$871 million net of issue costs. All 500,000 Euro Trust Securities on issue were bought back by ANZ for cash at face value (€1,000 per security) 
and cancelled on 15 December 2014.

Consolidated

The Company

Preference share balance at start of year
– Euro Trust Securities bought back
Preference share balance at end of the year

NON-CONTROLLING INTERESTS

Share capital
Retained earnings

Total non-controlling interests

144

2016
$m

–
–
 – 

2015
$m

 871 
 (871)
 – 

2016
$m

–
–
 – 

2015
$m

 871 
 (871)
 – 

Consolidated

2016
$m

 51 
 58 

 109 

2015
$m

 55 
 51 

 106 

NOTES TO THE FINANCIAL STATEMENTS (continued) 
 
31: Shareholders’ Equity (continued)

RESERVES AND RETAINED EARNINGS

a) Foreign currency translation reserve
Balance at beginning of the year
Transferred to income statement
Currency translation adjustments net of hedges

Total foreign currency translation reserve

b) Share option reserve1
Balance at beginning of the year
Share-based payments/(exercises)
Transfer of options/rights lapsed to retained earnings2

Total share option reserve

c) Available-for-sale revaluation reserve
Balance at beginning of the year
Gain/(loss) recognised
Transferred to income statement

Total available-for-sale revaluation reserve

d) Cash flow hedge reserve
Balance at beginning of the year
Gain/(loss) recognised
Transferred to income statement

Total cash flow hedging reserve

e) Transactions with non-controlling interests reserve
Balance at beginning of the year

Total transactions with non-controlling interests reserve

Total reserves

Retained earnings
Balance at beginning of the year
Profit attributable to shareholders of the Company
Transfer of options/rights lapsed from share option reserve1,2
Remeasurement gain/(loss) on defined benefit plans after tax
Fair value gain/loss attributable to changes in own credit risk of financial liabilities  
   designated at fair value
Dividend income on Treasury shares
Ordinary share dividends paid
Preference share dividends paid
Foreign exchange gains on preference shares bought back3

Retained earnings at end of year

Total reserves and retained earnings

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

 1,119 
 (126)
 (449)

 544 

 (605)
 (4)
 1,728 

 1,119 

 68 
 19 
 (8)

 79 

 138 
 43 
 (32)

 149 

 269 
 48 
 12 

 329 

 (23)

 (23)

 60 
 16 
 (8)

 68 

 160 
 27 
 (49)

 138 

 169 
 111 
 (11)

 269 

 (23)

 (23)

 584 
 (126)
 (476)

 (18)

 68 
 19 
 (8)

 79 

 10 
4
 (1)

 13 

 277 
 (14)
 7 

 270 

 – 

 – 

 (290)
 (4)
 878 

 584 

 60 
 16 
 (8)

 68 

 50 
 (6)
 (34)

 10 

 174 
 103 
 – 

 277 

 – 

 – 

 1,078 

 1,571 

 344 

 939 

 27,309 
 5,709 
 8 
 (67)

 24,544 
 7,493 
 8 
 (4)

 20,138 
 5,687 
 8 
 (72)

 17,557 
 7,306 
 8 
 20 

 (7)

 37 

 (7)

 37 

 24 
 (5,001)
 – 
 – 

 27,975 

 29,053 

 22 
 (4,906)
 (1)
 116 

 27,309 

 28,880 

 – 
 (5,001)
 – 
 – 

 20,753 

 21,097 

 – 
 (4,906)
 – 
 116 

 20,138 

 21,077 

1  Further information about share-based payments to employees is disclosed in note 39.
2  The transfer of balances from the share option reserve to retained earnings represents items of a distributable nature.
3  The Euro Trust Securities were bought back by ANZ for cash at face value and cancelled on 15 December 2014. The foreign exchange gain between the issue date and 15 December 2014  

was recognised directly in retained earnings. 

 145

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   32: Capital Management

ANZ pursues an active approach to capital management, which 
is designed to protect the interests of depositors, creditors and 
shareholders. This involves the on-going review and Board approval 
of the level and composition of ANZ’s capital base, assessed against 
the following key policy objectives: 
 } regulatory compliance such that capital levels exceed APRA’s, ANZ’s 
primary prudential supervisor, minimum Prudential Capital Ratios 
(PCRs) both at Level 1 (the Company and specified subsidiaries) and 
Level 2 (ANZ consolidated under Australian prudential standards), 
along with US Federal Reserve’s minimum Level 2 requirements 
under ANZ’s Foreign Holding Company Licence in the United States 
of America;

 } capital levels are aligned with the risks in the business and to meet 
strategic and business development plans through ensuring that 
available capital exceeds the level of Economic Capital. Economic 
Capital is an internal estimate of capital levels required to support 
risk and unexpected losses above a desired target solvency 
level; and

 } an appropriate balance between maximising shareholder returns 

and prudent capital management principles.

ANZ achieves these objectives through an Internal Capital Adequacy 
Assessment Process (ICAAP) whereby ANZ conducts detailed strategic 
and capital planning over a medium term time horizon.

Annually, ANZ conducts a detailed strategic planning process over 
a three year time horizon, the outcomes of which are embodied in 
the Strategic Plan. This process involves forecasting key economic 
variables which ANZ divisions use to determine key financial data 
for their existing business. New strategic initiatives to be undertaken 
over the planning period and their financial impact are then 
determined. These processes are used for the following: 
 } review capital ratios, targets, and levels of different classes of capital 
against ANZ’s risk profile and risk appetite outlined in the Strategic 
Plan. ANZ’s capital targets reflect the key policy objectives above, 
and the desire to ensure that under specific stressed economic 
scenarios capital levels are sufficient to remain above both 
Economic Capital and PCR requirements; 

 } stress tests are performed under different economic scenarios 

to ensure a comprehensive review of ANZ’s capital position both 
before and after mitigating actions. The stress tests determine 
the level of additional capital (the ‘stress capital buffer’) needed 
to absorb losses that may be experienced during an economic 
downturn; and 

 } stress testing is integral to strengthening the predictive approach 
to risk management and is a key component in managing risks, 
asset writing strategies and business strategies. It creates greater 
understanding of the impacts on financial performance through 
modelling relationships and sensitivities between geographic, 
industry and divisional exposures under a range of macroeconomic 
scenarios. ANZ has a dedicated stress testing team within Risk 
Management that models and reports to management and the 
Board’s Risk Committee on a range of scenarios and stress tests.

Results are subsequently used to: 
 } recalibrate ANZ’s management targets for minimum and operating 
ranges for its respective classes of capital such that ANZ will have 
sufficient capital to remain above both economic and regulatory 
capital requirements; and

 } identify the level of organic capital generation and hence 

determine current and future capital issuance requirements  
for Level 1 and Level 2. 

146

From these processes, a capital plan is developed and approved  
by the Board which identifies the capital issuance requirements, 
capital securities maturity profile, and options around capital 
products, timing and markets to execute the capital plan under 
differing market and economic conditions. 

The capital plan is maintained and updated through a monthly 
review of forecast financial performance, economic conditions and 
development of business initiatives and strategies. The Board and 
senior management are provided with monthly updates of ANZ’s 
capital position. Any actions required to ensure ongoing prudent 
capital management are submitted to the Board for approval. 

REGULATORY ENVIRONMENT

ANZ’s regulatory capital calculation is governed by APRA’s Prudential 
Standards which adopt a risk-based capital assessment framework 
based on the Basel 3 capital measurement standards. This risk based 
approach requires eligible capital to be divided by total risk weighted 
assets (RWAs), with the resultant ratio being used as a measure of an 
ADI’s capital adequacy. APRA determines PCRs for Common Equity 
Tier 1 (CET1), Tier 1 and Total Capital, with capital as the numerator 
and RWAs as the denominator.

To ensure that ADIs are adequately capitalised on both a stand-alone 
and group basis, APRA adopts a tiered approach to the measurement 
of an ADI’s capital adequacy by assessing the ADIs financial strength 
at three levels:
 } Level 1 – the ADI on a stand-alone basis (that is, the Company  
and approved subsidiaries which are consolidated to form the  
ADI’s Extended Licensed Entity);

 } Level 2 – the consolidated banking group (that is the consolidated 
financial group less certain subsidiaries and associates excluded 
under prudential standards); and

 } Level 3 – the conglomerate group at the widest level.

ANZ is a Level 1 and Level 2 reporter, and measures capital adequacy 
monthly on a Level 1 and Level 2 basis, and is not yet required to 
report on a Level 3 basis.

Regulatory capital is divided into Tier 1, carrying the highest capital 
elements, and Tier 2, which has lower capital elements, but still adds 
to the overall strength of the ADI.

Tier 1 capital is comprised of Common Equity Tier 1 capital less 
deductions and Additional Tier 1 capital instruments. Common Equity 
Tier 1 capital comprises shareholders’ equity adjusted for items which 
APRA does not allow as regulatory capital or classifies as lower forms 
of regulatory capital. Common Equity Tier 1 capital includes the 
following significant adjustments:
 } Reserves, excluding the hedging reserve and reserves of insurance  
and funds management subsidiaries excluded for Level 2 purposes;
 } Retained earnings excludes retained earnings of insurance and 
funds management subsidiaries excluded for Level 2 purposes,  
but includes capitalised deferred fees forming part of loan yields 
that meet the criteria set out in the prudential standard; 

 } Inclusion of qualifying treasury shares; and 
 } Current year net of tax earnings less profits of insurance and  

funds management subsidiaries excluded for Level 2 purposes.

NOTES TO THE FINANCIAL STATEMENTS (continued)32: Capital Management (continued)

Additional Tier 1 capital instruments are high quality components  
of capital that provide a permanent and unrestricted commitment  
of funds, are available to absorb losses, are subordinated to the claims 
of depositors and senior creditors in the event of the winding up  
of the issuer and provide for fully discretionary capital distributions.

Deductions from the capital base comprise mainly deductions to 
the Common Equity Tier 1 component. These deductions are largely 
intangible assets, investments in insurance and funds management 
entities and associates, capitalised expenses (including loan and 
origination fees) and the amount of regulatory expected losses  
(EL) in excess of eligible provisions.

Tier 2 capital mainly comprises perpetual subordinated debt 
instruments and dated subordinated debt instruments which  
have a minimum term of five years at issue date.

Total Capital is the sum of Tier 1 capital and Tier 2 capital.

In addition to the prudential capital oversight that APRA conducts 
over the Company and the Group, the Company’s branch operations 
and major banking subsidiary operations are overseen by local 
regulators such as the Reserve Bank of New Zealand, the US Federal 
Reserve, the UK Prudential Regulation Authority, the Monetary 
Authority of Singapore, the Hong Kong Monetary Authority and the 
China Banking Regulatory Commission who may impose minimum 
capitalisation rates on those operations.

Throughout the financial year, the Company and the Group 
maintained compliance with the minimum Common Equity Tier 1, Tier 
1 and Total Capital ratios set by APRA and the US Federal Reserve (as 
applicable) as well as applicable capitalisation rates set by regulators 
in countries where the Company operates branches and subsidiaries.

OTHER REGULATORY DEVELOPMENTS

Financial System Inquiry (FSI)
The FSI final report into Australia’s financial system was released  
in December 2014. Key recommendations included:

 } Setting capital standards such that Australian Authorised Deposit-
taking Institutions’ (ADI) capital ratios are unquestionably strong;
 } Raising the average internal ratings-based (IRB) mortgage risk weight 
to narrow the difference between average mortgage risk-weight for 
ADIs using IRB models and those using standardised risk weights;

 } Implementing a framework for minimum loss absorbing and 

recapitalisation capacity in line with emerging international practice;

 } Developing a common reporting template that improves the 

transparency and comparability of capital ratios of Australian ADIs; and

 } Introducing a leverage ratio that acts as a backstop to ADI’s  

risk-based capital requirements, in line with the Basel framework.

APRA responded to parts of the FSI inquiry with the following 
announcements made in connection to the key recommendations:

 } In July 2015, APRA released an information paper entitled 

'International capital comparison study' (APRA Study) which 
supports the FSI’s recommendation that the capital ratios of 
Australian ADIs should be unquestionably strong. In an update 
to the APRA study published in July 2016, APRA acknowledged 
that the relative capital positions of major Australian ADIs have 
improved since and are now broadly in line with the benchmark 
suggested by the FSI. The results of the APRA Study will only  
inform but will not determine APRA’s approach for setting  
capital adequacy requirements.

 } Effective 1 July 2016, APRA requires increased capital holdings  

for Australian residential mortgage exposures by ADIs accredited  
to use the internal ratings-based (IRB) approach to credit risk  
which increases the average credit risk weight to be applied  
to Australian mortgage portfolios to at least 25%. For ANZ, the 
impact of this requirement as at 30 September 2016 was -60 bps 
to the CET1 ratio. Additionally, APRA also requires refinements to 
ANZ’s residential mortgages risk models which will take effect in 
the financial year 2017. The exact impact of the model refinements 
has not been confirmed, pending review and approval from APRA. 
However, any change is expected to increase the average credit 
risk weight applied to ANZ’s residential mortgages exposures to 
be within the 25% to 30% range. Ahead of the increased capital 
requirements for Australian residential mortgages ANZ raised 
$3.2 billion of ordinary share capital during 2015.

 } Reporting of the Leverage Ratio commenced from 1 July 2015 

however APRA have not yet announced details of the minimum 
requirement which will apply to impacted Australian ADIs.

The Australian Government agreed with the FSI recommendations 
and endorsed APRA to implement the recommendations. However, 
apart from the above, APRA has not made any announcements 
on the other key recommendations to date. Therefore, the final 
outcomes from the FSI, including any impacts and the timing  
of these impacts on ANZ remain uncertain.

Level 3 Conglomerates (Level 3)
APRA is extending its prudential supervision framework to 
Conglomerate Groups via the Level 3 framework which will regulate 
a bancassurance group such as ANZ as a single economic entity with 
minimum capital requirements and additional monitoring of risk 
exposure levels.

In August 2016, APRA confirmed the deferral of capital requirements 
for Conglomerate Groups until 2019 at the earliest, to allow for the 
final requirements arising from FSI recommendations and international 
initiatives that are already in progress to be determined. 

The non-capital components of the Level 3 framework covering 
group governance, risk exposures, intragroup transactions and  
other risk management and compliance requirements will become 
effective on 1 July 2017. ANZ is not expecting any material impact  
on its operations based upon the current version of these standards.

Current Proposals from the Basel Committee on Banking 
Supervision (BCBS) on RWA
As part of the BCBS agenda to simplify RWA measurement and  
reduce their variability between banks, the BCBS has issued  
a number of consultation documents in relation to:

 } Standardised approach to RWA for credit risk;
 } Revisions to Standardised Measurement Approach  

to Operational Risk;

 } Fundamental Review of the Trading Book;
 } Interest Rate Risk in the Banking Book; 
 } Framework on imposition of capital floors based on standardised 

RWA approaches; and

 } Additional constraints on the use of internal models for credit RWA. 

 147

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   32: Capital Management (continued)

Apart from the finalisation of standards on the review of the Trading Book, BCBS is still currently consulting with the industry on the other 
proposals. The impacts of these changes on ANZ are subject to the final form of these BCBS proposals that APRA will implement for Australian ADIs.

CAPITAL ADEQUACY

The table below provides the composition of capital used for regulatory purposes and capital adequacy ratios.

Qualifying capital

Tier 1
Shareholders' equity and non-controlling interests
Prudential adjustments to shareholders equity

Gross Common Equity Tier 1 Capital
Deductions

Common Equity Tier 1 Capital
Additional Tier 1 capital

Tier 1 capital

Tier 2 capital

Total qualifying capital

Capital adequacy ratios
Common Equity Tier 1
Tier 1
Tier 2

Total

Risk Weighted Assets

2016
$m

2015
$m

 57,927 
 (481)

 57,446 
 (18,179)

 39,267 
 9,018 

 48,285 

 10,328 

 58,613 

9.6%
11.8%
2.5%

14.3%

 57,353 
 (387)

 56,966 
 (18,440)

 38,526 
 6,958 

 45,484 

 7,951 

 53,435 

9.6%
11.3%
2.0%

13.3%

408,582

401,937

REGULATORY ENVIRONMENT – INSURANCE AND FUNDS MANAGEMENT BUSINESS

Under APRA’s Prudential Standards, life insurance and funds management activities are de-consolidated for the purposes of calculating capital 
adequacy and excluded from the risk based capital adequacy framework for the ANZ Level 2 Group.

ANZ’s insurance companies in Australia are regulated by APRA on a stand-alone basis. Prudential Standards issued under the Life Insurance  
Act 1995 and Insurance Act 1973 determine the minimum capital requirements these companies are required to meet. Life insurance companies 
in New Zealand are required to meet minimum capital requirements as determined by the Insurance (Prudential Supervision) Act 2010.

Fund managers in Australia are subject to ‘Responsible Entity’ regulation by the Australian Securities and Investment Commission (ASIC). The 
regulatory capital requirements vary depending on the type of Australian Financial Services Licence or Authorised Representatives’ Licence held. 

APRA supervises approved trustees of superannuation funds and it introduced new financial requirements which became effective from  
1 July 2013.

ANZ’s insurance and funds management companies held assets in excess of regulatory capital requirements at 30 September 2016. 

148

NOTES TO THE FINANCIAL STATEMENTS (continued)33: Controlled Entities

Total shares in controlled entities

Consolidated

2016
$m

–

2015
$m

–

The Company

2016
$m

2015
$m

18,117

17,823

ACQUISITION AND DISPOSAL OF CONTROLLED ENTITIES

There were no material entities acquired or disposed of during the year ended 30 September 2016 or the year ended 30 September 2015. 

Ultimate parent of the Group
Australia and New Zealand Banking Group Limited

All controlled entities are 100% owned unless otherwise noted.
The material controlled entities of the Group are:
ANZ Bank (Lao) Limited1
ANZ Bank (Taiwan) Limited1
ANZ Bank (Vietnam) Limited1
ANZ Capel Court Limited
ANZ Capital Hedging Pty Ltd
ANZ Commodity Trading Pty Ltd
ANZ Funds Pty Ltd
  ANZ Bank (Europe) Limited1
  ANZ Bank (Kiribati) Limited1,2
  ANZ Bank (Samoa) Limited1
  ANZ Bank (Thai) Public Company Limited1
  ANZcover Insurance Private Ltd1
  ANZ Holdings (New Zealand) Limited1
  ANZ Bank New Zealand Limited1 

  ANZ Investment Services (New Zealand) Limited1
  ANZ New Zealand (Int’l) Limited1 
  ANZNZ Covered Bond Trust1
  ANZ Wealth New Zealand Limited1

  ANZ New Zealand Investments Ltd1
  OnePath Life (NZ) Limited1

  UDC Finance Limited1

  ANZ International (Hong Kong) Limited1

  ANZ Asia Limited1
  ANZ Bank (Vanuatu) Limited3
  ANZ International Private Limited1

  ANZ Singapore Limited1

  ANZ Royal Bank (Cambodia) Limited1,2
  Votraint No. 1103 Pty Ltd
ANZ Lenders Mortgage Insurance Pty Ltd
ANZ Residential Covered Bond Trust
ANZ Wealth Australia Limited 
  OnePath Custodians Pty Limited
  OnePath Funds Management Limited
  OnePath General Insurance Pty Limited
  OnePath Life Australia Holdings Pty Limited

  OnePath Life Limited

Australia and New Zealand Banking Group (PNG) Limited1
Australia and New Zealand Bank (China) Company Limited1
Chongqing Liangping ANZ Rural Bank Company Limited1
Citizens Bancorp4
  ANZ Guam Inc.4
  ANZ Finance Guam, Inc.4
ACN 003 042 082 Limited
  Share Investing Limited
PT Bank ANZ Indonesia1,2

Incorporated in

Nature of business

Australia

Banking

Laos
Taiwan
Vietnam
Australia
Australia
Australia
Australia
United Kingdom
Kiribati
Samoa
Thailand
Singapore
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
Hong Kong
Hong Kong
Vanuatu
Singapore
Singapore
Cambodia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Papua New Guinea
China
China
Guam
Guam
Guam
Australia
Australia
Indonesia

Banking
Banking
Banking
Securitisation Manager
Hedging
Finance
Holding Company
Banking
Banking
Banking
Banking
Captive-Insurance
Holding Company
Banking
Funds Management
Finance
Finance
Holding Company
Funds Management
Insurance
Finance
Holding Company
Banking
Banking
Holding Company
Merchant Banking
Banking
Investment
Mortgage Insurance
Finance
Holding Company
Trustee
Funds Management
Insurance
Holding Company
Insurance
Banking
Banking
Banking
Holding Company
Banking
Finance
Holding Company
Online Stockbroking
Banking

1  Audited by overseas KPMG firms (either for standalone financial statements if required or as part of the Group audit).
2  Non-controlling interests hold ordinary shares or units in the controlled entities listed above as follows: ANZ Bank (Kiribati) Limited – 150,000 $1 ordinary shares (25%) (2015: 150,000 $1 ordinary 
shares (25%)); PT Bank ANZ Indonesia – 16,500 IDR 1 million shares (1%) (2015: 16,500 IDR 1 million shares (1%)); ANZ Royal Bank (Cambodia) Limited – 319,500 USD100 ordinary shares (45%) 
(2015: 319,500 USD100 ordinary shares (45%)).

3  Audited by Law Partners.
4  Audited by Deloitte Guam.

 149

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
34: Investments in Associates

Significant associates of the Group are as follows:

AMMB Holdings Berhad1
PT Bank Pan Indonesia2
Shanghai Rural Commercial Bank3
Bank of Tianjin4
Other individually immaterial associates (in aggregate)

Total carrying value of associates

Consolidated

The Company

2016
$m

1,198
997
1,955
–
122

4,272

2015
$m

1,424
904
1,981
1,021
110

5,440

2016
$m

–
–
1,955
–
19

1,974

2015
$m

–
–
1,981
1,021
16

3,018

1  AMMB Holdings Berhad (AmBank Group) provides a full suite of banking and insurance products and services in Malaysia and is listed on the Bursa Malaysia. This investment relates to the Group’s 

Asia Pacific strategy. 

2   PT Bank Pan Indonesia is a consumer and business bank in Indonesia and is listed on the Jakarta stock exchange. This investment relates to the Group’s Asia Pacific strategy.
3   Shanghai Rural Commercial Bank is a rural commercial bank in China. This investment relates to the Group’s Asia Pacific strategy.
4   On 30 March 2016, the Bank of Tianjin (BoT) completed a capital raising and initial public offering (IPO) on the Hong Kong Stock Exchange. As a result, the Group’s equity interest reduced from  

14% to 12% and the Group ceased equity accounting the investment due to losing the ability to appoint directors to the Board of BoT at this date. From 31 March 2016, the investment is classified  
as an available-for-sale asset. 

a) Financial information on material associates
Set out below is the summarised financial information of each associate that is material to the Group. The summarised financial information 
is based on the associates’ IFRS financial information. 

Principal place of business and country of incorporation

Malaysia

AMMB Holdings 
Berhad

PT Bank Pan 
Indonesia

Indonesia

Method of measurement in the Group’s balance sheet

Equity method

Equity method

Shanghai Rural 
Commercial Bank

Peoples’ Republic 
of China

Equity method

Bank of Tianjin

Peoples’ Republic 
of China

Equity method

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

Summarised results

Revenue

Profit/(loss)
Other comprehensive income/(loss)

Total comprehensive income
Less: Total comprehensive income attributable 

to non–controlling interests

Total comprehensive income attributable 

to owners of associate

Summarised financial position
Total assets1
Total liabilities1

Total Net assets1
Less: Non–controlling interests of associate

Net assets attributable to owners of associate

 2,698 

 2,840 

 414 
 (8) 

 406 

 26 

 380

 583 
 54 

 637 

 30 

 607 

 960 

 160 
 2 

 162 

 11 

 151

 822 

 225 
 2 

 227 

 16 

 3,390 

 1,338 
 59 

 1,397 

 3,058 

 1,117 
 175 

 1,292 

 36 

 33 

 211 

 1,361

 1,259 

 41,442 
 36,092 

 5,350 
 312 

 5,038 

 43,668 
 37,374 

 6,294 
 307 

 5,987 

 19,692 
 16,873 

 2,819 
 252 

 2,567 

 17,244 
 14,684 

 129,081 
 119,027 

 128,511 
 118,324 

 2,560 
 233 

 2,327 

 10,054 
 281 

 9,773 

 10,187 
 283 

 9,904 

–

–
–

–

–

–

–
–

–
–

–

Reconciliation to carrying amount of Group's interest in associate2
Proportion of ownership interest held  
  by the Group
Carrying amount at the beginning of the year
Group's share of total comprehensive income
Dividends received from associate
Group's share of other reserve movements of  
  associate and FCTR adjustments
Impairment charge

24%
 1,424 
 90 
 (35)

 (21)
 (260) 

Less: carrying value at loss of significant influence

Carrying amount at the end of the year

Market Value of Group's investment in associate3

–

 1,198 

 929 

24%
 1,465 
 152 
 (66)

 (127)
–

–

 1,424 

 1,048 

39%
 904 
 59 
–

 34 
–

–

 997 

 779 

39%
 795 
 82 
–

 27 
–

–

 904 

 805 

20%
 1,981 
 273 
 (41)

 (258)
–

–

20%
 1,443 
 251 
 (38)

 325 
–

–

 1,955 

 1,981 

n/a

n/a

–
1,021
86
–

(106)
–

(1,001)

–

n/a

 2,168 

 1,094 
 85 

 1,179 

 2 

 1,177 

 117,073 
 109,803 

 7,270 
 50 

 7,220 

14%
 710 
 167 
 (21)

 165 
–

–

 1,021 

n/a

Includes market value adjustments (including goodwill) made by the Group at the time of acquisition and adjustments for any differences in accounting policies.

1 
2  For BoT this includes movements up to cessation of equity accounting. 
3  Applicable to those investments in associates where there are published price quotations. Market Value is based on a price per share and does not include any adjustments for holding size.

During the year the impairment assessment of non-lending assets identified that two of the Group's associate investments (AMMB Holdings 
Berhad (Ambank) and PT Bank Pan Indonesia (PT Panin)) had indicators of impairment; specifically their market value (based on share price) was 
below their carrying value. The Group performed value in use (VIU) calculations to assess if the carrying value of the investments were impaired. 

150

NOTES TO THE FINANCIAL STATEMENTS (continued) 
 
 
 
 
34: Investments in Associates (continued)

The VIU calculation continued to support the carrying value of the 
investment in PT Panin, however the VIU did not support the carrying 
value of the Group's investment in Ambank. As a consequence the 
Group recorded an impairment charge of $260 million in 2016 to 
reduce the carrying value to its VIU. The associate investment in 
Ambank forms part of the TSO and Group Centre operating segment. 
Refer to note 9 for further details. 

The value in use calculation is sensitive to a number of key 
assumptions, including future profitability levels, capital levels,  
long term growth rates and discount rates. The key assumptions  
used in the value in use calculation are outlined below:

Pre-tax discount rate
Terminal growth rate
Expected NPAT growth  
(compound annual growth rate - 5 years)
Core Equity tier 1 rate

  As at 30 Sep 2016

AMMB

PT Panin

10.1%
5.0%

4.0%

12.8%
6.0%

8.5%

10.0% –12.1%

11.3%

b) Other associates
The following table summarises, in aggregate, the Group’s interest 
in associates that are considered individually immaterial for 
separate disclosure.

Group's share of profit/(loss) 
Group's share of other comprehensive income

Group's share of total comprehensive income

Carrying amount

35: Structured Entities

2016
$m

 38 
 (11)

 27 

 122 

2015
$m

 36 
 (4)

 32 

 110 

A structured entity (‘SE’) is an entity that has been designed so  
that voting or similar rights are not the dominant factor in deciding 
who controls the entity, such as when any voting rights relate  
to administrative tasks only and the relevant activities are directed  
by means of contractual arrangements. A structured entity often  
has some or all of the following features or attributes:
 } restricted activities;
 } a narrow and well-defined objective;
 } insufficient equity to permit the SE to finance its activities  

without subordinated financial support; and/or

 } financing in the form of multiple contractually linked instruments to 
investors that create concentrations of credit or other risks (tranches). 

SEs are consolidated when control exists in accordance with the 
accounting policy disclosed in note 1(A)(vi). In other cases the 
Group may have an interest in or sponsor a SE but not consolidate 
it. This note provides information on both consolidated and 
unconsolidated SEs.

The Group’s involvement with SEs is mainly through securitisation, 
covered bond issuances, structured finance arrangements and funds 
management activities. SEs may be established either by the Group  
or by a third party. 

Securitisation
The Group uses SEs to securitise customer loans and advances that  
it has originated in order to diversify its sources of funding for liquidity 
management. Such securitisation transactions involve transfers to 
an internal securitisation (bankruptcy remote) vehicle created for the 
purpose of structuring assets that are eligible for repurchase under 

agreements with the applicable central bank (that is, Repo eligible). 
The internal securitisation SEs are consolidated. Refer to note 36 for 
further details.

The Group also establishes SEs on behalf of its customers to securitise 
their loans or receivables. The Group may manage these securitisation 
vehicles and/or provide liquidity or other support. Additionally, the 
Group may acquire interests in securitisation vehicles set up by third 
parties through holding securities issued by such entities. While the 
majority are unconsolidated, in limited circumstances the Group 
consolidates SEs used in securitisation when control exists. 

Covered bond issuances
Certain loans and advances have been assigned to bankruptcy 
remote SEs to provide security for issuances of debt securities  
by the Group. The Group retains control of the SEs and accordingly 
they are consolidated. Refer to note 36 for further details.

Structured finance arrangements
The Group is involved with SEs established in connection with structured 
lending transactions to facilitate debt syndication and/or to ring-fence 
collateral assets. The Group is also involved with SEs established to own 
assets that are leased to customers in structured leasing transactions. 
Sometimes, the Group may also manage the SE, hold minor amounts  
of capital or provide risk management products (derivatives). The ability 
of the Group to participate in decisions about the relevant activities  
of these SEs varies. In most instances the Group does not control these 
SEs. Further, the Group’s involvement typically does not establish more 
than a passive interest in decisions about the relevant activities and 
accordingly is not considered disclosable as discussed in (b) below.

Funds management activities
The Group’s Wealth Australia and New Zealand divisions conduct 
investment management and other fiduciary activities as a 
responsible entity, trustee, custodian or manager for investment 
funds and trusts, including superannuation funds and wholesale 
and retail trusts (collectively ‘Investment Funds’). The Investment 
Funds are financed through the issue of puttable units to investors 
and are considered by the Group to be SEs. The Group’s exposure 
to Investment Funds includes holding units and receiving fees for 
services. Where the Group invests in Investment Funds on behalf of 
policyholders they are consolidated when control is deemed to exist. 

(a)  Financial or other support provided to consolidated 

structured entities

Pursuant to contractual arrangements, the Group provides financial 
support to consolidated SEs as outlined below (these represent 
intra-group transactions which are eliminated on consolidation):
 } Securitisation and covered bond issuances:  

The Group provides lending facilities, derivatives and commitments 
to these SEs and/or holds debt instruments that they have issued. 
Refer to note 36 for further details in relation to the Group’s internal 
securitisation programmes and covered bond issuances.

 } Structured finance arrangements: 

The assets held by these SEs are normally pledged as collateral for 
finance provided. Certain consolidated SEs are financed entirely by 
the Group while others are financed by syndicated loan facilities in 
which the Group is a participant. The financing provided by the Group 
includes lending facilities where the Group’s exposure is limited to the 
amount of the loan and any undrawn amount. Additionally the Group 
has provided Letters of Support to these consolidated SEs confirming 
that the Group will not demand repayment of the financing provided 
for the ensuing 12 month period.

 151

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS    
35: Structured Entities (continued)

The Group did not provide any non-contractual support to consolidated SEs during the year (2015: nil). 

Other than as disclosed above the Group does not have any current intention of providing financial or other support to consolidated SEs.

(b) Group’s interest in unconsolidated structured entities
An ‘interest’ in an unconsolidated SE is any form of contractual or non-contractual involvement which exposes the Group to variability of returns 
from the performance of that entity. Such interests include, but are not limited to, holdings of debt or equity securities, derivatives that pass-on risks 
specific to the performance of the structured entity, lending, loan commitments, financial guarantees and fees from funds management activities.

For the purpose of disclosing interests in unconsolidated SEs:
 } no disclosure has been made where the Group’s involvement does not establish more than a passive interest, for example, when the Group’s 
involvement constitutes a typical customer-supplier relationship. On this basis, exposures to unconsolidated SEs that arise from lending, 
trading and investing activities are not considered disclosable interests unless the design of the structured entity allows the Group to 
participate in decisions about the relevant activities (being the activities that significantly affect returns).

 } ‘interests’ do not include derivatives intended to expose the Group to market-risk (rather than performance risk specific to the SE) or derivatives 
where the Group creates rather than absorbs variability of the unconsolidated SE (such as purchase of credit protection under a credit default swap).

The following table sets out the Group’s interests in unconsolidated SEs together with the maximum exposure to loss that could arise from 
such interests.

Interest in unconsolidated structured entities

Consolidated at 30 September 2016

Available-for-sale assets
Investment backing policy liabilities
Loans and advances

Total on-balance sheet

Off-balance sheet interests
Commitments (facilities undrawn) 

Total off-balance sheet

Maximum exposure to loss

  Securitisation
2016
$m

2015
$m

  Structured finance
2015
$m

2016
$m

Investment funds
2015
$m

2016
$m

3,591
–
7,181

 3,849 
 – 
 6,825 

10,772 

 10,674 

2,588

2,588

 2,610 

 2,610 

13,360 

 13,284 

–
–
88

88 

–

 – 

88 

 – 
 – 
 37 

 37 

 – 

 – 

 37 

–
156
–

156 

–

 – 

 – 
 165 
 – 

 165 

 – 

 – 

  Total

2016
$m

3,591
156 
7,269

2015
$m

 3,849 
 165 
 6,862 

11,016

 10,876 

2,588

2,588

 2,610 

 2,610 

156 

 165 

13,604

 13,486 

In addition to the interests above, the Group earned funds 
management fees from unconsolidated SEs of $524 million  
(2015: $542 million) during the year.

 } Investment funds: Size is indicated by Funds Under Management 

which vary by SE with a maximum value of approximately  
$35.0 billion (2015: $33.8 billion).

The Group’s maximum exposure to loss represents the maximum 
amount of loss that the Group could incur as a result of its 
involvement with unconsolidated SEs, regardless of the probability  
of occurrence, if loss events were to take place. This does not in any 
way represent the actual losses expected to be incurred. Instead,  
the maximum exposure to loss is contingent in nature and may arise 
for instance upon the bankruptcy of an issuer of securities or debtor  
or if liquidity facilities or guarantees were to be called upon. 
Furthermore, the maximum exposure to loss is stated gross of the 
effects of hedging and collateral arrangements entered into  
to mitigate ANZ’s exposure to loss. 

For each type of interest, maximum exposure to loss has been 
determined as follows:
 } available-for-sale assets and investments backing policy  

liabilities – carrying amount; and

The Group did not provide any non-contractual support  
to unconsolidated SEs during the year (2015: nil). 

The Group does not have any current intention of providing  
financial or other support to unconsolidated SEs.

(c) Sponsored unconsolidated structured entities
The Group may also sponsor unconsolidated SEs in which it has  
no disclosable interest.

For the purposes of this disclosure, the Group considers itself  
the ‘sponsor’ of an unconsolidated SE where it is the primary  
party involved in the design and establishment of that SE and:
 } where the Group is the major user of that SE; 
 } the Group’s name appears in the name of that SE or on its 

products; or

 } loans and advances – carrying amount plus undrawn amount  

 } the Group provides implicit or explicit guarantees of that 

of any commitments.

SE’s performance.

Information about the size of the unconsolidated SEs that the  
Group is involved with is as follows:
 } Securitisation and structured finance: Size is indicated by total 

assets which vary by SE with a maximum value of approximately 
$1.7 billion (2015: $1.7 billion); and

The Group has sponsored the ANZ PIE Fund in New Zealand which 
invests only in deposits with ANZ Bank New Zealand Limited. The 
Group does not provide any implicit or explicit guarantees of the 
capital value or performance of investments in the ANZ PIE Fund. 
There was no income received from nor assets transferred to this 
entity during the year.

152

NOTES TO THE FINANCIAL STATEMENTS (continued) 
 
 
 
 
36: Transfers of Financial Assets

The Group enters into transactions in the normal course of business 
by which it transfers financial assets directly to third parties or to 
SEs. These transfers may give rise to the full or partial derecognition 
of those financial assets depending on the Group’s continuing 
involvement and exposure to risks and rewards.

SECURITISATIONS

Net loans and advances include residential mortgages securitised 
under the Group’s securitisation programs which are assigned to 
bankruptcy remote SEs to provide security for obligations payable  
on the notes issued by the SEs. This includes mortgages that are  
held for potential repurchase agreements (Repos) with central banks. 
The holders of the issued notes have full recourse to the pool of 
residential mortgages which have been securitised and the Company 
cannot otherwise pledge or dispose of the transferred assets.

In some instances the Company is also the holder of the securitised 
notes. In addition, the Company is entitled to any residual income 
of the SEs and enters into derivatives with the SEs. The Company 
is therefore deemed to have retained the majority of the risks and 
rewards of the residential mortgages and as such continues to 
recognise the mortgages as financial assets. The obligation to pay this 
amount to the SE is recognised as a financial liability of the Company. 

The Group is exposed to variable returns from its involvement with 
these securitisation SEs and has the ability to affect those returns 
through its power over the SE’s activities. The SEs are therefore 
consolidated by the Group.

COVERED BONDS

The Group operates various global covered bond programs to raise 
funding in its primary markets. Net loans and advances include 
residential mortgages assigned to bankruptcy remote SEs associated 
with these covered bond programs. The mortgages provide security 
for the obligations payable on the issued covered bonds.

The covered bond holders have dual recourse to the issuer and the  
cover pool of assets. The issuer cannot otherwise pledge or dispose  
of the transferred assets, however, subject to legal arrangements  
it may repurchase and substitute assets as long as the required  
cover is maintained.

The Company is required to maintain the cover pool at a level  
sufficient to cover the bond obligations. In addition the Company  
is entitled to any residual income of the covered bond SEs and enters 
into derivatives with the SEs. The Company is therefore deemed to 
have retained the majority of the risks and rewards of the residential 
mortgages and as such continues to recognise the mortgages  
as financial assets. The obligation to pay this amount to the SEs  
is recognised as a financial liability of the Company. 

The Group is exposed to variable returns from its involvement with  
the Covered Bond SEs and has the ability to affect those returns 
through its power over the SE’s activities. The SEs are therefore 
consolidated by the Group. The covered bonds issued externally  
are included within debt issuances.

REPURCHASE AGREEMENTS

Securities sold subject to repurchase agreements are considered 
to be transferred assets that do not qualify for derecognition when 
substantially all the risks and rewards of ownership remain with the 
Group. An associated liability is recognised for the consideration 
received from the counterparty.

STRUCTURED FINANCE ARRANGEMENTS

The Company arranges funding for certain customer transactions 
through structured leasing and commodity prepayment arrangements. 
At times, other financial institutions participate in the funding of  
these arrangements. This participation involves a proportionate 
transfer of the rights to the lease receivable or financing arrangement. 
The participating banks have limited recourse to the leased assets  
or financed commodity and related proceeds. Circumstances may arise 
whereby the Company continues to be exposed to some of the risks  
of the transferred lease receivable or financing arrangement through  
a derivative or other continuing involvement. When this occurs, the lease 
receivable or loan is not derecognised and the Company will instead 
recognise an associated liability representing its obligations to the 
participating financial institutions. 

The table below sets out the balance of assets transferred that do  
not qualify for derecognition, along with the associated liabilities.

Securitisations1,2
Current carrying amount of assets transferred
Carrying amount of associated liabilities

Covered bonds1,3
Current carrying amount of assets transferred
Carrying amount of associated liabilities3

Repurchase agreements
Current carrying amount of assets transferred
Carrying amount of associated liabilities

Structured Finance Arrangements
Current carrying amount of assets transferred
Carrying amount of associated liabilities

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

–
–

–
–

–
–

–
–

73,546
73,546

22,001
22,001

73,559
73,559

23,508
23,508

26,637
25,049

13,975
13,731

26,234
24,646

13,476
13,255

275
266

766
759

164
164

627
627

1   The consolidated balances are nil as the Company balances relate to transfers to internal structured entities. 
2  The securitisation noteholders have recourse only to the pool of residential mortgages which have been securitised. The carrying value of securitised assets and the associated liabilities 

approximates their fair value.

3  The total covered bonds issued by the Group to external investors at 30 September 2016 was $21,035 million (2015: $27,013 million), secured by $31,790 million (2015: $30,368 million) of specified 
residential mortgages. The associated liability represents the Company’s liability to the covered bond SE. Covered bonds issued by the Company to external investors at 30 September 2016 were 
$15,105 million (2015: $22,164 million).

 153

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   37: Life Insurance Business

The Group conducts its life insurance business through OnePath Life Limited and OnePath Life (NZ) Limited. This note is intended  
to provide disclosures in relation to the life insurance businesses conducted through these controlled entities.

CAPITAL ADEQUACY OF LIFE INSURER

Australian life insurers are required to hold reserves in excess of policy liabilities to support capital requirements under the 
Life Insurance Act (Life Act). 

The life insurance business in New Zealand is not governed by the Life Act as this is a foreign domiciled life insurance company.  
The company is however required to meet similar capital requirements.

The summarised capital information below, in respect of capital requirements under the Life Act, has been extracted from the financial 
statements prepared by OnePath Life Limited. For detailed capital adequacy information on a statutory fund basis, users of this annual  
financial report should refer to the separate financial statements prepared by OnePath Life Limited. 

Capital Base
Prescribed Capital Amount (PCA)
Capital Adequacy Multiple (times)

LIFE INSURANCE BUSINESS PROFIT ANALYSIS

Net shareholder profit after income tax

Net shareholder profit after income tax is represented by:
  Emergence of planned profit margins
  Difference between actual and assumed experience

(Loss recognition)/reversal of previous losses on groups of related products
Investment earnings on retained profits and capital

  Changes in assumptions

Net policyholder profit in statutory funds after income tax

Net policyholder profit in statutory funds after income tax is represented by:
  Emergence of planned profits

Investment earnings on retained profits and experience profits

INVESTMENTS RELATING TO LIFE INSURANCE BUSINESS

OnePath Life Limited

2016
$m

551
315
1.75

2015
$m

538
316
1.70

Life insurance
contracts

Life investment 
contracts

Consolidated

2016
$m

335

 208 
 45 
 1 
 81 
–

 14 

 14 
 – 

2015
$m

386

 198 
 7 
 – 
 181 
 – 

 18 

 14 
 4 

2016
$m

81

2015
$m

143

 65 
 5
 – 
 11 
–

 – 

 – 
 – 

 93 
 29 
 – 
 21 
 – 

 – 

–
–

2016
$m

416

 273 
 50 
 1 
 92 
 – 

 14 

 14 
 – 

2015
$m

529

 291 
 36 
 – 
 202 
 – 

 18 

 14 
 4 

Equity securities
Debt securities
Investments in managed investment schemes
Derivative financial assets/(liabilities)
Cash and cash equivalents

Total investments backing policy liabilities designated at fair value through profit or loss1

  Consolidated

2016
$m

14,780
9,376
10,614
82
804

35,656

2015
$m

 10,898 
 6,460 
 16,781 
 (81)
 762 

 34,820 

1  This includes $3,333 million (2015: $3,291 million) in respect of investments relating to external unit holders. In addition, the investment balance has been reduced by $4,670 million (2015: $4,636 

million) in respect of the elimination of intercompany balances, treasury shares and the re-allocation of policyholder tax balances.

Investments held in statutory funds can only be used to meet the liabilities and expenses of that fund, or to make profit distributions when 
solvency and capital adequacy requirements of the Life Act and Insurance (Prudential Supervision) Act 2010 are met. Accordingly, with the 
exception of permitted profit distributions, the investments held in the statutory funds are not available for use by other parties of the Group.

154

NOTES TO THE FINANCIAL STATEMENTS (continued) 
 
 
 
37: Life Insurance Business (continued)

INSURANCE POLICY LIABILITIES

a) Policy liabilities

Life insurance contract liabilities
Best estimate liabilities
  Value of future policy benefits
  Value of future expenses
  Value of future premium
Value of declared bonuses
Value of future profits
  Policyholder bonus
  Shareholder profit margin
Business valued by non-projection method

Total net insurance contract liabilities
Unvested policyholder benefits
Liabilities ceded under reinsurance contracts

Total life insurance contract liabilities

Life investment contract liabilities1,2

Total policy liabilities

  Consolidated

2016
$m

2015
$m

 10,811 
 2,483 
 (16,544)
 11 

 9,290 
 2,204 
 (14,086)
 15 

 17 
 2,631 
 4 

 (587)
 40 
 737 

 190 

 23 
 2,232 
 4 

 (318)
 41 
 649 

 372 

 35,955 

 35,029 

 36,145 

 35,401 

1  Designated at fair value through profit or loss. 
2  Life investment contract liabilities that relate to a capital guaranteed element is $1,230 million (2015: $1,354 million). Life investment contract liabilities subject to investment performance 

guarantees is $668 million (2015: $842 million).

b) Reconciliation of movements in policy liabilities

Policy liabilities
Gross liability brought forward
Movements in policy liabilities reflected in the income statement
Deposit premium recognised as a change in life investment contract liabilities
Fees recognised as a change in life investment contract liabilities
Withdrawal recognised as a change in other life investment contract liabilities

Gross policy liabilities closing balance

Liabilities ceded under reinsurance1
Balance brought forward
Movements in reinsurance assets reflected in the income statement

Closing balance 

Life investment
contracts

Life insurance 
contracts

Consolidated

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

35,029
1,937
4,299
 (423)
 (4,887)

 34,038 
 1,520 
 5,165 
 (463)
 (5,231)

35,955

 35,029 

–
–

–

–
–

 – 

 372 
 (182)
–
–
–

 190 

 649 
 88 

 737 

 516 
 (144)
–
–
–

 372 

 591 
 58 

 649 

 35,401 
 1,755 
 4,299 
 (423)
 (4,887)

 34,554 
 1,376 
 5,165 
 (463)
 (5,231)

 36,145 

 35,401 

 649
 88 

 737 

 591 
 58 

 649 

Total policy liabilities net of reinsurance asset

35,955

 35,029 

 (547)

 (277)

 35,408 

 34,752 

1  Liabilities ceded under reinsurance contracts are shown as ‘other assets’.

c) Sensitivity analysis – Life investment contract liabilities
Market risk arises on the Group’s life insurance business in respect 
of life investment contracts where an element of the liability to the 
policyholder is guaranteed by the Group. The value of the guarantee 
is impacted by changes in underlying asset values and interest rates. 
As at 30 September 2016, a 10% decline in equity markets would 
have decreased profit by $10 million (2015: $12 million) and a 10% 
increase would have increased profit by $2 million (2015: $5 million). 
A 1% increase in interest rates at 30 September 2016 would have 
decreased profit by $13 million (2015: $4 million) and a 1% decrease 
would have increased profit by $2 million (2015: $6 million).

METHODS AND ASSUMPTIONS – LIFE INSURANCE CONTRACTS

Significant actuarial methods 
The effective date of the actuarial report on policy liabilities (which 
includes insurance contract liabilities and life investment contract 
liabilities) and solvency requirements is 30 September 2016. 

In Australia, the actuarial report was prepared by Mr Jaimie Sach FIAA 
Appointed Actuary, a fellow of the Institute of Actuaries of Australia. 
The actuarial reports indicate Mr Sach is satisfied as to the accuracy 
of the data upon which policy liabilities have been determined. 

The amount of policy liabilities has been determined in accordance 
with methods and assumptions disclosed in this financial report and 
the requirements of the Life Act, which includes applicable standards 
of APRA. 

 155

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS    
 
37: Life Insurance Business (continued)

In New Zealand, the actuarial report was prepared by Mr Michael Bartram FIAA FNZSA, a fellow of the Institute of Actuaries of Australia  
and a fellow of the New Zealand Society of Actuaries. The actuarial reports indicate that Mr Bartram is satisfied as to the accuracy  
of the data upon which policy liabilities have been determined.

Policy liabilities have been calculated in accordance with Prudential Standard LPS 340 Valuation of Policy Liabilities issued by APRA in 
accordance with the requirements of the Life Act. For life insurance contracts the Standard requires the policy liabilities to be calculated  
in a way which allows for the systematic release of planned margins as services are provided to policyholders.

The profit carriers used to achieve the systematic release of planned margins are based on the product groups.

Critical assumptions
The valuation of the policy liabilities is dependent on a number of variables including interest rates, equity prices, future expenses, mortality, 
morbidity and inflation. The critical estimates and judgements used in determining the policy liabilities is set out in note 2 (vi) on page 78. 
Sensitivity analysis – life insurance contracts
The Group conducts sensitivity analysis to quantify the exposure of the life insurance contracts to risk of changes in the key underlying variables 
such as interest rates, equity prices, mortality, morbidity and inflation. The valuations included in the reported results and the Group’s best 
estimate of future performance is calculated using certain assumptions about these variables. The movement in any key variable will impact 
the performance and net assets of the Group and as such represents a risk. The table below illustrates how changes in key assumptions would 
impact the reported profit, insurance contract policy liabilities and equity at 30 September 2016.

Variable 

Impact of movement in underlying variable

Market interest rates  A change in market interest rates affects the value placed on  
future cash flows. This changes profit and shareholder equity.

Expense risk 

Mortality risk 

Morbidity risk 

An increase in the level or inflationary growth of expenses over  
assumed levels will decrease profit and shareholder equity.

Greater mortality rates would lead to higher levels of claims occurring, 
increasing associated claims cost and therefore reducing profit and 
shareholder equity.

The cost of health-related claims depends on both the incidence  
of policyholders becoming ill and the duration which they remain  
ill. Higher than expected incidence and duration would increase  
claim costs, reducing profit and shareholder equity.

Discontinuance risk

An increase in discontinuance rates at earlier durations has a negative effect 
as it affects the ability to recover acquisition expenses and commissions.

Profit/(loss) 
net of 
reinsurance

Insurance 
contract 
liabilities
net of 
reinsurance

$m

 69 

 (55)

 – 

 – 

 (10)

 – 

 – 

 (99)

 – 

 (12)

$m

 (96)

 77 

 – 

 – 

 15 

 – 

 – 

 141 

 – 

 18 

Change in 
variable

% change

-1%

+1%

-10%

+10%

-10%

+10%

-10%

+10%

-10%

+10%

Equity

$m

 69 

 (55)

 – 

 – 

 (10)

 – 

 – 

 (99)

 – 

 (12)

LIFE INSURANCE RISK
Insurance risk is the risk of loss due to unexpected changes in current and future insurance claims rates. Insurance risk exposure arises in the 
life insurance business as the risk that claims payments are greater than expected. In the life insurance business this arises primarily through 
mortality (death) or morbidity (illness or injury) risks being greater than expected. 

Insurance risks are controlled through the use of underwriting procedures and reinsurance arrangements. Controls are also maintained over 
claims management practices to assist in the correct and timely payment of insurance claims. Regular monitoring of experience is conducted  
at a sufficiently detailed level in order to identify any deviation from expected claim levels.

Financial risks relating to the Group’s life insurance business are generally monitored and controlled by selecting appropriate assets to back 
insurance and life investment contract liabilities. Wherever possible within regulatory constraints, the Group segregates policyholders funds 
from shareholders funds and sets investment mandates that are appropriate for each. The assets are regularly monitored by the Wealth Asset 
Liability Committee and Wealth Product Committee to ensure that there are no material asset and liability mismatch issues and other risks,  
such as liquidity risk and credit risk, are maintained within acceptable limits.

All financial assets within the life insurance statutory funds directly support either the Group’s life insurance contracts, life investment contracts  
or capital requirements. Market risk arises for the Group on contracts where the liabilities to policyholders are guaranteed. The Group manages this 
risk by the monthly monitoring and rebalancing of assets to policy liabilities. However, for some contracts the ability to match asset characteristics 
with policy obligations is constrained by a number of factors including regulatory constraints, the lack of suitable investments as well as by the 
nature of the policy liabilities themselves. 

Market risk also arises from those life investment contracts where the asset management fees earned are directly impacted by the value  
of the underlying assets. The Group is exposed to the risk of future decreased asset management fees as a result of a decline in assets under 
management and operational risk associated with the possible failure to administer life investment contracts in accordance with the product 
terms and conditions.

156

NOTES TO THE FINANCIAL STATEMENTS (continued)37: Life Insurance Business (continued)

Risk strategy
In compliance with contractual and regulatory requirements, a strategy is in place to monitor that the risks underwritten satisfy policyholders’ 
risk and reward objectives whilst not adversely affecting the Group’s ability to pay benefits and claims when due. The strategy involves the 
identification of risks by type, impact and likelihood, the implementation of processes and controls to mitigate the risks, and continuous 
monitoring and improvement of the procedures in place to minimise the chance of an adverse compliance or operational risk event occurring. 
Included in this strategy are the processes and controls over underwriting, claims management and product pricing. Capital management  
is also a key aspect of the Group’s risk management strategy.

Allocation of capital
The Group’s life insurance businesses are subject to regulatory capital requirements which prescribe the amount of capital to be held depending 
on the contract liability. 

Solvency margin requirements established by APRA are in place to reinforce safeguards for policyholders’ interest, which are primarily the ability  
to meet future claims payments in respect of existing policies.

Methods to limit or transfer insurance risk exposures
Reinsurance – Reinsurance treaties are analysed using a number of analytical modelling tools to assess the impact on the Group’s exposure  
to risk with the objective of achieving the desired choice of the type of reinsurance and retention levels. 

Underwriting procedures – Strategic underwriting decisions are put into effect using the underwriting procedures detailed in the Group’s 
underwriting manual. Such procedures include limits to delegated authorities and signing powers. 

Claims management – Strict claims management procedures are in place to assist in the timely and correct payment of claims in accordance 
with policy conditions. 

38: Superannuation and Post Employment Benefit Obligations

The Group participates in a number of pension, superannuation and post-retirement medical benefit schemes throughout the world. The Group 
may be obliged to contribute to the schemes as a consequence of legislation and/or provisions of the trust deeds. Set out below is a summary  
of amounts recognised in these financial statements in respect of the defined benefit sections of these schemes:

Amount recognised in the income statement
Current service cost
Administration costs
Net interest cost
Adjustment for contributions tax

Total included in personnel expenses

Amounts recognised in other comprehensive income (pre-tax)1
Actuarial (gains)/losses incurred during the year and recognised directly in retained earnings

Cumulative actuarial (gains)/losses recognised directly in retained earnings

Defined benefit obligation and scheme assets
Present value of funded defined benefit obligation2
Fair value of scheme assets

Total

As represented in the balance sheet
Net liabilities arising from defined benefit obligations included in Payables and other liabilities
Net assets arising from defined benefit obligations included in Other assets

Total

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

 6 
 1 
 (4)
 1 

 4 

 7 
 1 
 (2)
 1 

 7 

 2 
 1 
 (5)
–

 (2)

 3 
 1 
 (2)
–

 2 

 57 

 275 

 6 

 218 

 73 

 262 

 (24)

 193 

 (1,509)
 1,567 

 58 

 (1,538)
 1,623 

 85 

 (1,297)
 1,391 

 94 

 (1,322)
 1,452 

 130 

 (51)
 109 

 58 

 (59)
 144 

 85 

 (15)
 109 

 94 

 (14)
 144 

 130 

1  Excludes a foreign exchange loss on GBP denominated defined benefit plans of $15 million (2015: nil) for the Group and $15 million (2015: nil) for the Company.
2  The Group’s defined benefit obligation relates solely to funded arrangements. The liability relates predominantly to pension payments to retired members or their dependants.  

The basis of calculation is set out in note 1F(vi).

 157

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   38: Superannuation and Post Employment Benefit Obligations (continued)

Movements in the present value of the defined benefit obligation
Opening defined benefit obligation
Current service cost
Interest cost
Contributions from scheme participants
Remeasurements:
   Actuarial (gains)/losses – experience
   Actuarial (gains)/losses – change in demographic assumptions
   Actuarial (gains)/losses – change in financial assumptions
   Actuarial (gains)/losses – change in ESCT
Curtailments
Settlements
Exchange difference on foreign schemes
Benefits paid

Consolidated

2016
$m

2015
$m

The Company

2016
$m

2015
$m

 1,538 
 6 
 49 
–

 (23)
 11 
 309 
 (5)
–
–
 (303)
 (73)

 1,327 
 7 
 54 
–

 (22)
 9 
 36 
 10 
–
–
 187 
 (70)

 1,322 
 2 
 43 
–

 (19)
 11 
 311 
–
–
–
 (312)
 (61)

 1,151 
 3 
 48 
–

 (20)
–
 18 
–
–
–
 182 
 (60)

Closing defined benefit obligation

 1,509 

 1,538 

 1,297 

 1,322 

Movements in the fair value of the scheme assets 

Opening fair value of scheme assets 
Interest income
Return on scheme assets excluding amounts included in interest income
Contributions from the employer
Contributions from scheme participants
Benefits paid
Administrative costs paid
Settlements
Exchange difference on foreign schemes

Closing fair value of scheme assets1

 1,623 
 53 
 235 
 55 
–
 (73)
 (1)
–
 (325)

 1,567 

 1,335 
 56 
 27 
 79 
–
 (70)
 (1)
–
 197 

 1,623 

 1,452 
 48 
 230 
 52 
–
 (61)
 (1)
–
 (329)

 1,391 

 1,183 
 50 
 22 
 68 
–
 (60)
 (1)
–
 190 

 1,452 

1  Scheme assets include the following financial instruments issued by the Group: cash and short-term instruments $2.4 million (September 2015: $1.7 million), fixed interest securities $0.6 million 

(September 2015: $0.5 million) and equities nil (September 2015: nil).

Consolidated

The Company

Quoted
$m

Unquoted
$m

Total
$m

Quoted
$m

Unquoted
$m

Total
$m

157
–
383
–
16
–

 556 

198
–
249
–
6
1

454

–
41
1,018
1
 (49)
–

 1,011 

–
35
1,133
1
–
–

1,169

157
41
1,401
1
 (33)
–

 1,567 

198
35
1,382
1
6
1

1,623

153
–
283
–
16
–

 452 

193
–
157
–
6
1

357

–
40
946
1
 (48)
–

 939 

–
34
1,060
1
–
–

1,095

153
40
1,229
1
 (32)
–

 1,391 

193
34
1,217
1
6
1

1,452

Composition of scheme assets
2016
Equities
Debt securities
Pooled investment funds
Property
Cash and equivalents
Other

Total at the end of the year

2015
Equities
Debt securities
Pooled investment funds
Property
Cash and equivalents
Other

Total at the end of the year

158

NOTES TO THE FINANCIAL STATEMENTS (continued)38: Superannuation and Post Employment Benefit Obligations (continued)

Actuarial assumptions used to determine the present value of the defined  
benefit obligation for the main defined benefit schemes
Discount rate (% p.a.)
Future salary increases (% p.a.)
Future pension indexation
  – In payment (% p.a.)
  – In deferment (% p.a.)
Life expectancy at age 60 for current pensioners
  – Males (years)
  – Females (years)

  Consolidated

  The Company

2016

2015

2016

2015

2.2 - 3.0
1.5 - 3.6

1.5 - 2.9
2.1

3.2 – 3.7
2.5 – 3.5

2.2 – 3.0
2.0

2.2 - 3.0
3.6

2.0 - 2.9
2.1

3.7
3.5

2.5 – 3.0
2.0

22.6 - 28.8
26.3 - 30.8

22.6 – 28.4
26.3 – 30.7

22.6 - 28.8
26.3 - 30.8

22.6 – 28.4
26.3 – 30.5

The weighted average duration of the benefit payments reflected in the defined benefit obligation is 16.8 years (2015: 16.5 years) for 
Consolidated and 16.8 years (2015: 16.3 years) for the Company.

Sensitivity analysis

Changes in actuarial assumptions
0.5% increase in discount rate
0.5% increase in pension indexation
1 year increase to life expectancy

Consolidated

The Company

Impact on defined benefit 
obligation for 2016

Impact on defined benefit 
obligation for 2015

Impact on defined benefit 
obligation for 2016

Impact on defined benefit 
obligation for 2015

Increase/(decrease)

Increase/(decrease)

Increase/(decrease)

Increase/(decrease)

%

$m

%

$m

%

$m

%

$m

 (9.3)
7.8
4.2

 (140)
118
63

(7.7)
7.7
2.7

(119)
118
41

 (10.1)
8.4
4.4

 (131)
109
57

(8.3)
8.3
2.7

(109)
109
35

The sensitivity analysis shows the effect of reasonably possible 
changes in significant assumptions on the value of scheme liabilities. 
The sensitivities provided assume that all other assumptions remain 
unchanged and are not intended to represent changes that are the 
extremes of possibility. The figure shown is the difference between 
the recalculated liability figure and that stated in the balance sheet  
as detailed above. 

GOVERNANCE OF THE SCHEMES AND FUNDING OF THE 
DEFINED BENEFIT SECTIONS

The main schemes in which the Group participates operate under 
trust law and are managed and administered on behalf of the 
members in accordance with the terms of the relevant trust deed 
and rules and all relevant legislation. These schemes have corporate 
trustees, which are wholly owned subsidiaries of the Group. The 
trustees are the legal owners of the assets which are held separately 
from the assets of the Group. The trustees are solely responsible for 
setting investment policy and for agreeing funding requirements 
with the employer through the triennial actuarial valuation process.

Employer contributions to the defined benefit schemes are 
based on recommendations by the schemes’ actuaries. Funding 
recommendations are made by the actuaries based on assumptions 
of various matters such as future investment performance, interest 
rates, salary increases, mortality rates and turnover levels. The funding 
methods adopted by the actuaries are intended to ensure that the 
benefit entitlements of employees are fully funded by the time they 
become payable.

As at the most recent reporting dates of the schemes, the aggregate 
deficit of net market value of assets over the value of accrued benefits 
on the funding bases was $52 million (2015: $129 million).

In 2016 the Group made contributions totalling $55 million (2015: 
$79 million) to the defined benefit sections of the schemes, and expects 
to make around $2 million of contributions in the next financial year. 

The employer contributions to the defined contribution sections 
of the schemes are included as superannuation costs in 
personnel expenses.

The Group has a legal liability to fund deficits in the schemes, but 
no legal right to use any surplus in the schemes to further its own 
interests. The Group has no present liability to settle deficits with  
an immediate contribution.

Further details about the funding and contributions for the main 
defined benefit sections of the schemes are described below.

 } ANZ Australian Staff Superannuation Scheme

The Pension Section of the ANZ Australian Staff Superannuation 
Scheme provides pension benefits to retired members and their 
dependants. This section of the Scheme was closed to new  
members in 1987.

An interim actuarial valuation, conducted by consulting actuaries 
Russell Employee Benefits as at 31 December 2015, showed  
a deficit of $0.6 million and the actuary recommended that the 
Group make no contribution to the Pension Section for the year  
to 31 December 2016 and the funding position be reviewed  
as part of the full actuarial valuation as at 31 December 2016. 

The Group has no present liability under the Scheme’s Trust  
Deed to commence contributions or fund any deficit.

 } ANZ UK Staff Pension Scheme

This Scheme provides pension benefits. From 1 October 2003, 
members contribute 5% of their salary. The Scheme was closed to 
new members on 1 October 2004. 

A full actuarial valuation, conducted by consulting actuaries Willis 
Towers Watson as at 31 December 2015, showed a deficit of GBP 
21 million ($36 million at 30 September 2016 exchange rates) 
measured on a funding basis.

 159

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS    
 
 
 
 
 
 
38: Superannuation and Post Employment Benefit Obligations (continued) 
Following the full actuarial valuation as at 31 December 2015,  
the Group agreed to make regular contributions at the rate of 26% 
of pensionable salaries. These contributions are sufficient to cover 
the cost of accruing benefits. To address the deficit, the Group 
agreed to continue to pay additional quarterly contributions  
of 7.5 million until September 2016. These contributions will be 
reviewed following the next actuarial valuation which is scheduled 
to be undertaken as at 31 December 2018.

In Australia, ANZ ordinary shares were granted to eligible employees 
for nil consideration and vested on grant, as there is no forfeiture 
provision. It is a requirement, however, that shares are held in trust for 
three years from the date of grant, after which time they may remain 
in trust, be transferred to the employee’s name or sold. Dividends 
received on the shares are automatically reinvested into the Dividend 
Reinvestment Plan.

In New Zealand shares were granted to eligible employees upon 
payment of NZD one cent per share.

Shares granted in New Zealand under this plan vest subject to the 
satisfaction of a three year service period, after which time they  
may remain in trust, be transferred into the employee’s name  
or sold. Unvested shares are forfeited in the event of resignation  
or dismissal for serious misconduct. Dividends are either paid  
as cash or reinvested into the Dividend Reinvestment Plan.

During the 2016 year, 626,121 shares with an issue price of $27.60 
were granted under the Employee Share Offer to employees on  
3 December 2015 (2015 year: 643,568 shares with an issue price  
of $31.84 were granted on 4 December 2014).

Deferred Share Plan
Under ANZ’s standard Short Term Incentive (STI)1 arrangements  
equity deferral into shares applies to half of all incentive amounts 
above a specified threshold. Half the deferred portion is deferred  
for one year and half deferred for two years.

Under the Institutional Total Incentives Performance Plan (TIPP) 
mandatory deferral into shares also applies to 60% of incentive 
amounts above a specified threshold, deferred evenly over 
three years.

Selected employees may be granted Long Term Incentive (LTI)2 
deferred shares which vest to the employee three years from  
the date of grant.

In exceptional circumstances, deferred shares may be granted to 
certain employees upon commencement with ANZ to compensate 
for remuneration forgone from their previous employer. The 
vesting period generally aligns with the remaining vesting period 
of remuneration forgone, and therefore varies between grants. 
Retention deferred shares may also be granted occasionally to high 
performing employees who are regarded as a significant retention 
risk to ANZ.

Unless the Board decides otherwise, unvested deferred shares are 
forfeited on resignation, termination on notice or dismissal for  
serious misconduct. Deferred shares remain at risk and can be 
adjusted downwards at any time prior to the vesting date. The 
deferred shares may be held in trust beyond the deferral period.

The employee receives dividends on deferred shares while those 
shares are held in trust (cash or Dividend Reinvestment Plan).

Deferred share rights may be granted instead of deferred shares 
in some countries as locally appropriate (refer to Deferred Share 
Rights section).

1  Also referred to as Annual Variable Remuneration (AVR).
2  Also referred to as Long Term Variable Remuneration (LTVR).

The Group has no present liability under the Scheme’s Trust Deed 
to fund the deficit measured on a funding basis. A contingent 
liability may arise in the event that the Scheme was wound up. 
If this were to happen, the Trustee would be able to pursue the 
Group for additional contributions under the UK Employer Debt 
Regulations. The Group intends to continue the Scheme on an 
on-going basis.

 } National Bank Staff Superannuation Fund

The defined benefit section of the Fund provides pension benefits 
and was closed to new members on 1 October 1991. Members 
contribute 5% of salary. 

An actuarial valuation of the National Bank Staff Superannuation 
Fund, conducted by consulting actuaries AON Consulting NZ,  
as at 31 March 2015 showed a surplus of NZD 3 million ($3 million  
at 30 September 2016 exchange rates). The actuary recommended 
that the Group make contributions of 24.8% of salaries including 
employer superannuation contribution tax) in respect of members 
of the defined benefit section. 

The Group has no present liability under the Fund’s Trust Deed to 
fund the deficit measured on a funding basis. A contingent liability 
may arise in the event that the Fund was wound up. Under the 
Fund’s Trust Deed, if the Fund were wound up, the Group is required 
to pay the Trustees of the Fund an amount sufficient to ensure 
members do not suffer a reduction in benefits to which they would 
otherwise be entitled. The Group intends to continue the defined 
benefit section of the Fund on an on-going basis. 

Amounts were also recognised in the financial statements in respect 
of other defined benefit arrangements in Taiwan, Japan, Philippines 
and the UK.

39: Employee Share and Option Plans

ANZ operates a number of employee share and option schemes 
under the ANZ Employee Share Acquisition Plan and the ANZ  
Share Option Plan.

ANZ EMPLOYEE SHARE ACQUISITION PLAN

ANZ Employee Share Acquisition Plan schemes that operated during 
the 2015 and 2016 years were the Employee Share Offer and the 
Deferred Share Plan.

Employee Share Offer
Most permanent employees who have had continuous service  
for three years are eligible to participate in the Employee Share  
Offer enabling the grant of up to AUD1,000 of ANZ shares in each 
financial year, subject to approval of the Board. At a date approved  
by the Board, the shares will be granted to all eligible employees 
using the one week Volume Weighted Average Price (VWAP) of ANZ 
shares traded on the ASX in the week leading up to and including  
the date of grant.

160

NOTES TO THE FINANCIAL STATEMENTS (continued)39: Employee Share and Option Plans (continued)

The issue price for deferred shares is based on the VWAP of the  
shares traded on the ASX in the week leading up to and including  
the date of grant.

During the 2016 year, 5,797,450 deferred shares with a weighted 
average grant price of $26.15 were granted under the deferred share 
plan (2015 year: 5,129,479 shares with a weighted average grant price 
of $31.96 were granted).

In accordance with the downward adjustment provisions detailed  
in Section 6.2 of the 2016 Remuneration Report, Board discretion  
was exercised to adjust downward 9,397 deferred shares in 2016  
and 135,592 deferred shares in 2015.

Share Valuations
The fair value of shares granted in the 2016 year under the Employee 
Share Offer and the Deferred Share Plan, measured as at the date  
of grant of the shares, is $171.3 million based on 6,423,571 shares  
at a volume weighted average price of $26.67 (2015 year: fair value  
of shares granted was $184.4 million based on 5,773,047 shares at  
a weighted average price of $31.93). The VWAP of all ANZ shares sold 
on the ASX on the date of grant is used to calculate the fair value of 
shares. No dividends are incorporated into the measurement of the  
fair value of shares.

ANZ SHARE OPTION PLAN

Selected employees may be granted options/rights, which entitle 
them to acquire ordinary fully paid shares in ANZ at a price fixed  
at the time the options/rights are granted. Voting and dividend  
rights will be attached to the ordinary shares allocated on exercise  
of the options/rights.

Each option/right entitles the holder to one ordinary share subject  
to the terms and conditions imposed on grant. The exercise price  
of the options, determined in accordance with the rules of the plan,  
is generally based on the VWAP of the shares traded on the ASX  
in the week leading up to and including the date of grant. For rights, 
the exercise price is nil.

The option plan rules set out the entitlements a holder of options/
rights has prior to exercise in the event of a bonus issue, pro rata  
new issue or reorganisation of ANZ’s share capital. In summary:
 } if ANZ has issued bonus shares during the life of an option and 
prior to the exercise of the option, then when the option is 
exercised the option holder is also entitled to be issued such 
number of bonus shares as the holder would have been entitled  
to if the option holder had held the underlying shares at the time 
of the bonus issue;

 } if ANZ makes a pro rata offer of securities during the life of  

an option and prior to the exercise of the option, the exercise  
price of the option will be adjusted in the manner set out in  
the ASX Listing Rules; and

 } in respect of rights, if there is a bonus issue or reorganisation 
of ANZ’s share capital, the number of rights or the number of 
underlying shares may be adjusted so that there is no advantage  
or disadvantage to the holder.

Holders otherwise have no other entitlements to participate in any 
new issue of ANZ securities prior to exercise of their options/rights. 
Holders also have no right to participate in a share issue of a body 
corporate other than ANZ (such as a subsidiary).

For equity grants made after 1 November 2012, any portion of the 
award which vests may be satisfied by a cash equivalent payment 
rather than shares at the Board’s discretion. 

ANZ Share Option Plan schemes expensed in the 2015 and 2016  
years are as follows:

Option Plans that operated during 2015 and 2016
Performance Rights Plan (excluding CEO Performance Rights)
Performance rights are granted to selected employees as part of 
ANZ’s incentive plans. Performance rights provide the right to acquire 
ANZ shares at nil cost, subject to a three year vesting period and Total 
Shareholder Return (TSR) performance hurdles.

The provisions that apply in the case of cessation of employment  
are detailed in Section 6.3 of the 2016 Remuneration Report.

During the 2016 year, 1,411,054 performance rights (excluding  
CEO performance rights) were granted (2015: 1,389,890).

In accordance with the downward adjustment provisions detailed  
in Section 6.2 of the 2016 Remuneration Report, Board discretion  
was exercised to adjust downward zero performance rights in 2016 
and 1,552 performance rights in 2015.

CEO Performance Rights
At the 2015 Annual General Meeting shareholders approved a LTI 
grant of performance rights to the incoming CEO with a face value 
of $4.2 million (at 100% vesting), divided into three equal tranches. 
This equated to 53,191 performance rights being allocated for each 
tranche (a total of 159,573 performance rights). Each tranche will  
be subject to testing against a separate TSR hurdle after three years 
from the start of the performance period, 18 November 2018.

The provisions that apply in the case of cessation of employment  
are detailed in Section 6.3 of the 2016 Remuneration Report.

Former CEO Performance Rights
At the 2012, 2013 and 2014 Annual General Meetings shareholders 
approved LTI grants to the Former CEO with a fair value of 
$3.15 million in 2012 and 2013, and with a fair a value of $3.4 million 
in 2014. This equated to a total of 328,810 (2012), 201,086 (2013) and 
229,272 (2014) performance rights being allocated, which are subject 
to testing against a TSR hurdle after three years, being December 
2015, 2016 and 2017 respectively. The 2012 grant of performance 
rights was tested in December 2015. ANZ achieved a TSR of 31.31% 
over the three year performance period. ANZ’s TSR did not reach the 
median of the comparator group and accordingly, the performance 
rights did not vest and lapsed in full at this time. The Former CEO 
received no value. There is no retesting of this grant.

 161

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   39: Employee Share and Option Plans (continued)

Deferred Share Rights (no performance hurdles)
Deferred share rights provide the right to acquire ANZ shares at nil cost after a specified vesting period. The fair value of rights is adjusted  
for the absence of dividends during the restriction period. Treatment of rights in respect of cessation relates to the purpose of the grant  
(refer to Deferred Share Plan section above).

All share rights were satisfied through a share allocation other than 5,297 deferred share rights (2015 year: 21,737 deferred share rights)  
where Board discretion was exercised.

In accordance with the downward adjustment provisions detailed in Section 6.2 of the 2016 Remuneration Report, Board discretion was 
exercised to adjust downward 4,583 deferred share rights in 2016 and none in 2015.

During the 2016 year 1,211,021 deferred share rights (no performance hurdles) were granted (2015: 1,104,107).

Legacy Option Plans
There were no legacy option plans expensed in the 2015 and 2016 years.

Options, deferred share rights and performance rights on issue
As at 2 November 2016, there were 1,129 holders of 2,281,508 deferred share rights on issue and 175 holders of 4,044,599 performance rights 
on issue.

Options/Rights Movements
Details of options/rights over unissued ANZ shares and their related weighted average exercise prices as at the beginning and end  
of 2016 and movements during 2016 are as follows:

Number of options/rights
Weighted average exercise price

6,241,157
$0.07 

2,781,648
$0.00

(1,440,051)
$0.00

–

(1,158,637)
$0.37

6,424,117
$0.00

Opening balance
1 Oct 2015

Options/rights
granted

Options/rights
forfeited

Options/rights
expired

Options/rights
exercised

Closing balance
30 Sep 2016

The weighted average closing share price during the year ended 30 September 2016 was $25.31 (2015: $31.94).

The weighted average remaining contractual life of options/rights outstanding at 30 September 2016 was 3 years (2015: 3.1 years).

The weighted average exercise price of all exercisable options/rights outstanding at 30 September 2016 was $0.00 (2015: $1.51).

A total of 163,244 exercisable options/rights were outstanding at 30 September 2016 (2015: 283,283).

Details of options/rights over unissued ANZ shares and their related weighted average exercise prices as at the beginning and end of 2015 and 
movements during 2015 are set out below:

Number of options/rights
Weighted average exercise price

5,431,903
$0.24 

2,723,269
$0.00 

(961,871)
$0.00 

(4,871)
$18.63 

(947,273)
$0.81 

6,241,157
$0.07 

Opening balance
1 Oct 2014

Options/rights
granted

Options/rights
forfeited

Options/rights
expired

Options/rights
exercised

Closing balance
30 Sep 2015

No options/rights over ordinary shares have been granted since the end of 2016 up to the signing of the Directors’ Report on 2 November 2016.

162

NOTES TO THE FINANCIAL STATEMENTS (continued)39: Employee Share and Option Plans (continued)

Details of shares issued as a result of the exercise of options/rights during 2016 are as follows:

Exercise price
$

No. of shares issued

Proceeds received
$

Exercise price
$

No. of shares issued

Proceeds received
$

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

89,959
33,660
6,272
3,812
2,585
9,213
11,018
31,940
240,506
27,570
39,015
27,997
672
713
4,925
1,830
194
1,966
470
32,095
2,117
7,095
885
14,154
1,169
3,019
1,646
2,759
2,910
202,398
92
97
530
825
514
757

 – 
– 
 – 
–
–
– 
– 
 – 
 – 
 – 
 – 
– 
 – 
– 
– 
 – 
 – 
 – 
– 
– 
– 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
–
–
–
 – 

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
23.71
23.71
0.00
0.00
0.00
0.00

156
838
2,587
884
1,353
7,585
73,579
8,777
1,227
5,069
3,486
28,547
7,073
6,372
7,807
3,496
983
827
217
4,317
1,121
43,252
3,654
4,092
5,544
41,137
396
987
330
862
9,032
9,030
57,161
7,720
477
1,283

 – 
 – 
 – 
– 
– 
– 
– 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
– 
 – 
 – 
 – 
– 
– 
– 
 – 
 – 
 – 
 – 
 – 
–
–
– 
214,149
214,101
– 
– 
– 
–

Details of shares issued as a result of the exercise of options/rights since the end of 2016 up to the signing of the Directors’ Report  
on 2 November 2016 are as follows:

Exercise price
$

No. of shares issued

Proceeds received
$

Exercise price
$

No. of shares issued

Proceeds received
$

0.00
0.00
0.00

440
723
905

–
–
–

0.00
0.00

126
128

–
–

 163

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   39: Employee Share and Option Plans (continued)

Details of shares issued as a result of the exercise of options/rights during 2015 are as follows:

Exercise price
$

No. of shares issued

Proceeds received
$

Exercise price
$

No. of shares issued

Proceeds received
$

0.00
0.00
0.00
23.71
23.71
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

2,892
19,694
4,859
16,096
16,096
1,712
1,030
39
1,098
4,597
340,479
55,604
15,055
21,968
6,371
2,650
2,882
10,587
5,928
4,885
123,317
38,297
1,404
2,167
21,774
26,414
2,295
804
600
1,713
2,139
9,658
2,223

 – 
– 
 – 
381,636
381,636
– 
– 
 – 
 – 
 – 
 – 
– 
 – 
– 
– 
 – 
 – 
 – 
– 
– 
– 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

556
4,388
585
1,652
1,739
184
1,868
30,025
4,624
3,545
12,562
2,459
67,514
27,655
4,816
918
1,061
606
3,262
2,978
558
194
1,108
610
994
724
432
1,000
421
387
396
125

 – 
 – 
 – 
– 
– 
– 
– 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
– 
 – 
 – 
 – 
– 
– 
– 
 – 
 – 
 – 
 – 
 – 
– 
– 
– 
– 
– 

164

NOTES TO THE FINANCIAL STATEMENTS (continued)39: Employee Share and Option Plans (continued)

In determining the fair value below, the standard market techniques for valuation, including Monte Carlo and/or Black Scholes pricing  
models, were applied in accordance with the requirements of AASB 2 Share-based payments. The models take into account early exercise  
of vested equity, non-transferability and market based performance hurdles (if any). The significant assumptions used to measure the fair  
value of instruments granted during 2016 are contained in the table below:

Type

Deferred share rights

Performance rights

Number of 
options/rights

Exercise 
price 
$

Equity fair 
value 
$

Share 
closing 
price at 
grant 
$

ANZ
expected
volatility1
%

Equity 
term 
(years)

Vesting 
period 
(years)

Expected 
life 
(years)

Expected 
dividend 
yield 
%

Risk free 
interest  
rate  
%

63,403
7,720
331,088
14,963
1,794
351,788
15,896
1,906
366,687
16,892
2,024
1,760
9,526
5,685
10,216
5,511
4,162

609,242
658,087
130,422
6,317
6,986
53,191
53,191
53,191

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

25.95
26.66
25.17
24.43
25.17
23.69
22.99
23.69
22.30
21.64
22.30
21.82
21.03
20.34
19.61
18.97
18.28

9.94
9.02
4.80
9.74
8.81
11.28
11.16
7.36

26.75
26.75
26.75
26.75
26.75
26.75
26.75
26.75
26.75
26.75
26.75
22.56
22.56
22.56
22.56
22.56
22.56

26.75
26.75
26.75
26.75
26.75
26.53
26.53
26.53

20.0
20.0
20.0
20.0
20.0
20.0
20.0
20.0
20.0
20.0
20.0
25.0
25.0
25.0
25.0
25.0
25.0

20.0
20.0
20.0
20.0
20.0
25.0
25.0
25.0

2
2
3
3
3
4
4
4
5
5
5
2.5
3
3.5
4
4.5
5

5
5
5
5
5
5
5
5

0
0
1
1
1
2
2
2
3
3
3
0.5
1
1.5
2
2.5
3

3
3
3
3
3
3
3
3

0
0
1
1
1
2
2
2
3
3
3
0.5
1
1.5
2
2.5
3

3
3
3
3
3
3
3
3

6.25
6.25
6.25
6.25
6.25
6.25
6.25
6.25
6.25
6.25
6.25
7.25
7.25
7.25
7.25
7.25
7.25

6.25
6.25
6.25
6.25
6.25
6.50
6.50
6.50

1.98
1.98
2.02
2.02
2.02
2.11
2.11
2.11
2.20
2.20
2.20
1.92
1.92
1.76
1.76
1.72
1.72

2.02
2.11
2.20
2.20
2.20
2.10
2.10
2.10

Grant date

18-Nov-15
18-Nov-15
18-Nov-15
18-Nov-15
18-Nov-15
18-Nov-15
18-Nov-15
18-Nov-15
18-Nov-15
18-Nov-15
18-Nov-15
27-Feb-16
27-Feb-16
27-Feb-16
27-Feb-16
27-Feb-16
27-Feb-16

18-Nov-15
18-Nov-15
18-Nov-15
18-Nov-15
18-Nov-15
17-Dec-15
17-Dec-15
17-Dec-15

1  Expected volatility represents a measure of the amount by which ANZ's share price is expected to fluctuate over the life of the rights. The measure of volatility used in the model is the annualised 
standard deviation of the continuously compounded rates of return on the historical share price over a deferred period of time preceding the date of grant. This historical average annualised 
volatility is then used to estimate a reasonable expected volatility over the expected life of the rights.

 165

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   39: Employee Share and Option Plans (continued)

The significant assumptions used to measure the fair value of instruments granted during 2015 are contained in the table below:

Type

Deferred share rights

Performance rights

Number of 
options/rights

Exercise 
price 
$

Equity fair 
value 
$

Share 
closing 
price at 
grant 
$

ANZ
expected
volatility1
%

Equity 
term 
(years)

Vesting 
period 
(years)

Expected 
life 
(years)

Expected 
dividend 
yield 
%

Risk free 
interest  
rate  
%

9,777
90,883
238,059
3,486
34,768
7,073
251,071
3,690
36,681
3,276
339,888
3,894
37,662
20,302
1,185
1,247
4,021
1,271
7,664
1,067
2,334
2,342
2,477

695,358
640,076
21,382
19,588
119,382
109,890
7,022
6,464

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

30.58
30.39
30.16
29.60
29.37
28.98
28.58
27.96
27.84
27.47
27.09
26.50
26.38
27.43
33.58
31.90
31.50
31.08
29.92
29.53
28.43
27.54
26.04

14.24
15.47
13.97
15.25
13.67
14.69
15.24
16.46

31.82
31.82
31.82
31.82
31.82
31.82
31.82
31.82
31.82
31.82
31.82
31.82
31.82
32.22
35.34
35.34
32.72
32.72
32.72
32.72
32.72
29.13
29.13

31.82
31.82
31.82
31.82
30.98
30.98
35.31
35.31

17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5

17.5
17.5
17.5
17.5
17.5
17.5
17.5
17.5

2.7
2.9
3
3.4
3.5
3.8
4
4.4
4.5
4.8
5
5.4
5.5
3
3
4
2.7
3
3.7
4
4.7
3
4

5
5
5.5
5.5
5
5
5
5

0.7
0.9
1
1.4
1.5
1.8
2
2.4
2.5
2.8
3
3.4
3.5
3
1
2
0.7
1
1.7
2
2.7
1
2

3
3
3.5
3.5
3
3
3
3

0.7
0.9
1
1.4
1.5
1.8
2
2.4
2.5
2.8
3
3.4
3.5
3
1
2
0.7
1
1.7
2
2.7
1
2

3
3
3.5
3.5
3
3
3
3

5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.50
5.25
5.25
5.25
5.25
5.25
5.25
5.25
5.75
5.75

5.50
5.50
5.50
5.50
5.50
5.50
5.25
5.25

2.53
2.53
2.53
2.53
2.53
2.53
2.53
2.53
2.53
2.53
2.53
2.66
2.66
2.36
1.91
1.79
1.89
1.89
1.94
1.94
1.94
1.97
1.89

2.53
2.53
2.66
2.66
2.20
2.20
1.86
1.86

Grant date

21-Nov-14
21-Nov-14
21-Nov-14
21-Nov-14
21-Nov-14
21-Nov-14
21-Nov-14
21-Nov-14
21-Nov-14
21-Nov-14
21-Nov-14
21-Nov-14
21-Nov-14
4-Dec-14
27-Feb-15
27-Feb-15
1-Jun-15
1-Jun-15
1-Jun-15
1-Jun-15
1-Jun-15
20-Aug-15
20-Aug-15

21-Nov-14
21-Nov-14
21-Nov-14
21-Nov-14
18-Dec-14
18-Dec-14
25-Feb-15
25-Feb-15

1  Expected volatility represents a measure of the amount by which ANZ’s share price is expected to fluctuate over the life of the rights. The measure of volatility used in the model is the annualised 
standard deviation of the continuously compounded rates of return on the historical share price over a defined period of time preceding the date of grant. This historical average annualised 
volatility is then used to estimate a reasonable expected volatility over the expected life of the rights.

SATISFYING EQUITY AWARDS

All shares underpinning equity awards may be purchased on market, or be newly issued shares or a combination of both.

In relation to equity purchased on market during the 2016 financial year either under the ANZ Employee Share Acquisition Plan and the ANZ 
Share Option Plan, or to satisfy options or rights, for all employees 1,344,200 shares were purchased at an average price of $26.14 per share 
(2015 year: 6,164,925 shares at an average price of $32.11).

166

NOTES TO THE FINANCIAL STATEMENTS (continued)40: Related Party Disclosures

A: KEY MANAGEMENT PERSONNEL COMPENSATION

Key Management Personnel (KMP) are defined as directors and those executives that report directly to the CEO with responsibility  
for the strategic direction and management of a major revenue generating division or who control material revenue and expenses.  
KMP compensation included in the personnel expenses is as follows:

Short-term benefits
Post-employment benefits
Other long-term benefits
Termination benefits
Share-based payments

Consolidated

20161
$000

21,362
1,216
314
2,418
19,382
44,692 

20152
$000

 27,099
 1,047 
 291 
 104 
 17,805 
 46,346 

1  Current period includes the former Group CEO and former disclosed executives until cessation of employment.
2  Prior period includes former CEO Australia notice period from 3 April 2014 until cessation of employment. 

B: KEY MANAGEMENT PERSONNEL LOAN TRANSACTIONS

Loans made to KMP of the Group are made in the ordinary course of business on normal commercial terms and conditions no more favourable 
than those given to other employees or customers, including the term of the loan, security required and the interest rate. The aggregate of loans 
made, guaranteed or secured by any entity in the Group to KMP, including their related parties, were as follows:

Loans advanced1
Interest charged2

1  Balances are at the balance sheet date (for KMP in office at balance sheet date) and at termination date (for KMP no longer in office at balance sheet date).
2 

Interest is for all KMP during the period.

C: KEY MANAGEMENT PERSONNEL HOLDINGS OF ANZ SECURITIES

KMP, including their related parties, held subordinated debt, shares, share rights and options over shares in the Group directly,  
indirectly or beneficially as shown below:

Consolidated

2016
$000

50,892
2,091

2015
$000

50,400
2,106

Shares, options and rights
Subordinated debt

Consolidated

2016
Number1

2015
Number1

4,174,363
15,850

4,137,367
17,227

1  Balances are at the balance sheet date (for KMP in office at balance sheet date) and at termination date (for KMP no longer in office at balance sheet date).

D: OTHER TRANSACTIONS OF KEY MANAGEMENT PERSONNEL AND THEIR RELATED PARTIES

All other transactions with KMP and their related parties are made on terms equivalent to those that prevail in arm’s length transactions. 
These transactions generally involve the provision of financial and investment services including services to eligible international assignees 
ensuring they are neither financially advantaged nor disadvantaged by their relocation. All such transactions that have occurred with KMP  
and their related parties have been trivial or domestic in nature. In this context, transactions are only disclosed when they are considered  
of interest to the users of the financial report in making and evaluating decisions about the allocation of scarce resources.

E: ASSOCIATES

Significant associates are disclosed in note 34. During the course of the financial year the Company and its subsidiaries conducted transactions  
with all associates on terms equivalent to those on an arm’s length basis as shown below:

Amounts receivable from associates
Amounts payable to associates
Interest revenue from associates
Interest expense to associates
Other costs paid to associates
Dividend revenue from associates
Costs recovered from associates

Consolidated

The Company

2016
$000

59,111
8,409
1,677
77
25,880
94,400
3,105

2015
$000

7,436
6,614
322
2,443
17,494
232,289
2,394

2016
$000

57,903
6,133
1,564
34
11,632
40,609
3,105

2015
$000

5,283
5,703
244
40
12,393
59,220
1,279

There have been no material guarantees given or received. No outstanding amounts have been written down or recorded as allowances, as they 
are considered fully collectible.

 167

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   40: Related Party Disclosures (continued) 

F: SUBSIDIARIES

Significant controlled entities are disclosed in note 33. During the course of the financial year subsidiaries conducted transactions with  
each other and associates on terms equivalent to those on an arm’s length basis. As of 30 September 2016, all outstanding amounts  
are considered fully collectible. 

Transactions between the Company and its subsidiaries include the provision of a wide range of banking and other financial facilities.  
Details of amounts paid to or received from related parties, in the form of dividends or interest, are set out in note 3 and note 4.

Other intragroup transactions include the provision of management and administrative services, staff training, data processing facilities,  
transfer of tax losses, and the leasing of property plant and equipment.

41: Other Contingent Liabilities and Contingent Assets

In addition to the credit related contingent liabilities included at note 25, the Group also had contingent liabilities as at 30 September 2016  
in respect of the matters outlined below. Where relevant, expert legal advice has been obtained and, in the light of such advice, provisions  
and/or disclosures as deemed appropriate have been made. In some instances we have not disclosed the estimated financial impact of the 
individual items either because it is not practicable to do so or because such disclosure may prejudice the interests of the Group.

i) Bank fees litigation
Litigation funder IMF Bentham Limited commenced a class action against ANZ in 2010, followed by a second similar class action in March 2013. 
The applicants contended that certain exception fees (honour, dishonour and non-payment fees on transaction accounts and late payment and 
overlimit fees on credit cards) were unenforceable penalties (at law and in equity) and that various of the fees were also unenforceable under 
statutory provisions governing unconscionable conduct, unfair contract terms and unjust transactions. In August 2014, IMF Bentham Limited 
commenced a separate class action against ANZ challenging late payment fees charged to ANZ customers in respect of commercial credit  
cards and other ANZ products (at this stage not specified). This action is expressed to apply to all relevant customers, rather than being limited 
to those who have signed up with IMF Bentham Limited. 

In the second class action, all the applicants' claims have failed. The claims in relation to all fees were dismissed by the Full Federal Court.  
That decision was appealed to the High Court only in relation to credit card late payment fees (the other claims were not appealed).  
On 27 July 2016 the High Court dismissed the appeal and upheld the judgment in favour of ANZ in respect of credit card late payment fees.

The applicants are presently considering the implications of the High Court's decision for the remaining class actions, which have been on hold 
pending the outcome of the second class action. ANZ believes that the remaining class actions are likely to be discontinued or dismissed.

ii) Proceedings in relation to Bank Bill Swap Rate (BBSW)
On 4 March 2016, ASIC commenced court proceedings against ANZ. ASIC is seeking declarations and civil penalties for alleged market 
manipulation, unconscionable conduct, misleading or deceptive conduct, and alleged breaches by ANZ of certain statutory obligations as  
a financial services licensee. ASIC has subsequently initiated similar proceedings against two other Australian banks. ASIC’s case against ANZ 
concerns transactions in the Australian interbank BBSW market in the period from March 2010 to May 2012. ANZ is defending the proceedings. 
The potential civil penalty or other financial impact is uncertain. 

In August 2016, a class action complaint was brought in the United States District Court against two international broking houses and 17 banks, 
including ANZ. The class action is brought by two US-based investment funds and an individual derivatives trader. The action is expressed to 
apply to persons and entities that engaged in US-based transactions in financial instruments that were priced, benchmarked, and/or settled 
based on BBSW, from 1 January 2003 onwards. The claimants seek damages or compensation in amounts not specified, and allege that the 
defendant banks, including ANZ, violated US anti-trust laws, anti-racketeering laws, the Commodity Exchange Act, and unjust enrichment 
principles. ANZ is defending the proceedings. The action is at an early stage.

iii) Regulator investigations into foreign exchange trading
Since 2014, each of ASIC and the Australian Competition and Consumer Commission (ACCC) have been investigating foreign exchange trading 
conduct of various banks including ANZ. ASIC’s and the ACCC’s investigations are ongoing and the range of potential outcomes include civil 
penalties and other actions under the relevant legislation.

iv) Other regulatory reviews
In recent years there have been significant increases in the nature and scale of regulatory investigations and reviews, enforcement actions 
(whether by court action or otherwise) and the quantum of fines issued by regulators, particularly against financial institutions both in Australia 
and globally. The nature of these investigations and reviews can be wide ranging and, for example, currently include a range of matters 
including responsible lending practices, wealth advice and product suitability, conduct in financial markets and capital market transactions. 
During the year, ANZ has received various notices and requests for information from its regulators as part of both industry-wide and ANZ-
specific reviews. The outcomes and total costs associated with such reviews remain uncertain.

168

NOTES TO THE FINANCIAL STATEMENTS (continued)41: Other Contingent Liabilities and Contingent Assets (continued)

v) Security recovery actions
Various claims have been made or are anticipated, arising from security recovery actions taken to resolve impaired assets over recent years. ANZ 
will defend these claims.

vi) Clearing and settlement obligations
In accordance with the clearing and settlement arrangements set out:
 } in the Australian Payments Clearing Association Limited’s Regulations for the Australian Paper Clearing System, the Bulk Electronic Clearing 
System, the Issuers and Acquirers Community and the High Value Clearing System (HVCS), the Company has a commitment to comply with 
rules which could result in a bilateral exposure and loss in the event of a failure to settle by a member institution. The exposure arising from 
these arrangements is unquantifiable in advance; and

 } in the Austraclear System Regulations (Austraclear) and the CLS Bank International Rules, the Company has a commitment to participate 
in loss-sharing arrangements in the event of a failure to settle by a member institution. The exposure arising from these arrangements is 
unquantifiable in advance.

For HVCS and Austraclear, the obligation arises only in limited circumstances. 

vii) Parent entity guarantees
The Company has issued letters of comfort and guarantees in respect of certain subsidiaries in the normal course of business. Under these 
letters and guarantees, the Company undertakes to ensure that those subsidiaries continue to meet their financial obligations, subject to certain 
conditions including that the entity remains a controlled entity of the Company.

viii) Sale of Grindlays businesses
On 31 July 2000, ANZ completed the sale to Standard Chartered Bank (SCB) of ANZ Grindlays Bank Limited and the private banking business of 
ANZ in the United Kingdom and Jersey, together with ANZ Grindlays (Jersey) Holdings Limited and its subsidiaries, for USD1.3 billion in cash. 
ANZ provided warranties and certain indemnities relating to those businesses and, where it was anticipated that payments would be likely 
under the warranties or indemnities, made provisions to cover the anticipated liability. The issue below has not impacted adversely the reported 
results. All settlements, penalties and costs to date have been covered within existing provisions.

Foreign Exchange Regulation Act (India)
In 1991 certain amounts were transferred from non-convertible Indian Rupee accounts maintained with Grindlays in India. These transactions 
may not have complied with the provisions of the Foreign Exchange Regulation Act, 1973. Grindlays, on its own initiative, brought these 
transactions to the attention of the Reserve Bank of India. The Indian authorities served notices on Grindlays and certain of its officers in India 
and civil penalties have been imposed which are the subject of appeals. Criminal prosecutions are pending and will be defended. The amounts 
in issue are not material.

ix) Deed of Cross Guarantee in respect of certain controlled entities
Pursuant to ASIC class order 98/1418 (as amended) dated 13 August 1998, relief was granted to a number of wholly owned controlled entities 
from the Corporations Act 2001 requirements for preparation, audit, and lodgement of individual financial statements in Australia. The results of 
these companies are included in the consolidated Group results. 

The entities to which relief was granted are:
 } ANZ Properties (Australia) Pty Ltd1
 } ANZ Capital Hedging Pty Ltd1
 } ANZ Funds Pty Ltd1
 } Votraint No. 1103 Pty Ltd2
 } ANZ Securities (Holdings) Limited3
 } ANZ Commodity Trading Pty Ltd4
 } ANZ Nominees Limited5

It is a condition of the class order that the Company and each of the above controlled entities enter into a Deed of Cross Guarantee. A Deed of 
Cross Guarantee or subsequent Assumption Deeds under the class order were executed by them and lodged with the Australian Securities and 
Investments Commission. The Deed of Cross Guarantee is dated 1 March 2006. The effect of the Deed is that the Company guarantees to each 
creditor payment in full of any debt in the event of winding up any of the controlled entities under certain provisions of the Corporations Act 
2001. If a winding up occurs in any other case, the Company will only be liable in the event that after six months any creditor has not been paid 
in full. The controlled entities have also given similar guarantees in the event that the Company is wound up. 

1  Relief originally granted on 21 August 2001.
2   Relief originally granted on 13 August 2002.
3  Relief originally granted on 9 September 2003.
4  Relief originally granted on 2 September 2008.
5  Relief originally granted on 11 February 2009.

 169

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   41: Other Contingent Liabilities and Contingent Assets (continued)

The consolidated statement of comprehensive income and consolidated balance sheet of the Company and its wholly owned controlled entities 
which have entered into the Deed of Cross Guarantee in the relevant financial years are:

Profit before tax
Income tax expense

Profit after income tax

Foreign exchange differences taken to equity, net of tax
Change in fair value of available-for-sale financial assets, net of tax
Change in fair value of cash flow hedges, net of tax
Actuarial gains/(loss) on defined benefit plans, net of tax

Other comprehensive income, net of tax

Total comprehensive income

Retained profits at start of year
Profit after income tax
Ordinary share dividends provided for or paid
Actuarial gains/(loss) on defined benefit plans after tax
Other movements

Retained profits at end of year

Assets
Cash
Settlement balances owed to ANZ
Collateral paid
Available-for-sale assets/investment securities
Net loans and advances
Other assets
Premises and equipment

Total assets

Liabilities
Settlement balances owed by ANZ
Collateral received
Deposits and other borrowings
Income tax liability
Payables and other liabilities
Provisions

Total liabilities

Net assets

Shareholders’ equity

CONTINGENT ASSETS

Consolidated

2016
$m

6,755
(1,425)

5,330 

(502)
–
(8)
(78)

(588)

4,742 

21,449
5,330
(5,001)
(78)
1

21,701

2015
$m

 9,263 
 (1,925)

 7,338 

 807 
 (31)
 103 
 19 

 898 

 8,236 

 18,990 
 7,338 
 (4,905)
 19 
7

 21,449 

46,072
19,905
10,878
55,721
446,211
262,067
1,044

 51,217 
 16,601 
 8,234 
 37,612 
 447,799 
 267,579 
 1,047 

841,898 

 830,089 

9,079
5,882
479,963
201
310,644
832

 9,901 
 6,886 
 472,031 
 249 
 307,390 
 731 

806,601 

 797,188 

35,297 

35,297 

 32,901 

 32,901 

National Housing Bank
ANZ is pursuing recovery of the proceeds of certain disputed cheques which were credited to the account of a former Grindlays customer  
in the early 1990s.

The disputed cheques were drawn on the National Housing Bank (NHB) in India. Proceedings between Grindlays and NHB concerning the 
proceeds of the cheques were resolved in early 2002.

Recovery is now being pursued from the estate of the Grindlays customer who received the cheque proceeds. Any amounts recovered are  
to be shared between ANZ and NHB.

170

NOTES TO THE FINANCIAL STATEMENTS (continued)42: Compensation of Auditors

Consolidated

The Company

KPMG Australia1
Audit or review of financial reports of the Company or Group entities
Audit-related services2
Non-audit services3

Overseas related practices of KPMG Australia
Audit or review of financial reports of the Company or Group entities
Audit-related services2
Non-audit services3

2016
$’000

8,983
4,246
536

2015
$’000

8,824
4,093
126

13,765

13,043

6,332
1,432
21

7,785

6,022
1,394
256

7,672

2016
$’000

5,617
2,975
172

8,764

1,662
507
–

2,169

2015
$’000

5,377
3,026
126

8,529

1,537
682
–

2,219

Total compensation of auditors

21,550

20,715

10,933

10,748

Inclusive of goods and services tax.

1 
2  For the Group, comprises prudential and regulatory services of $4.134 million (2015: $4 million), comfort letters $0.937 million (2015: $0.745 million) and other $0.607 million (2015: 
$0.742 million). For the Company, comprises prudential and regulatory services of $2.338 million (2015: $2.556 million), comfort letters of $0.797 million (2015: $0.565 million) and  
other $0.347 million (2015: $0.587 million).

3  The nature of the non-audit services includes reviews of compliance with legal and regulatory requirements, benchmarking reviews and a branch optimisation analysis performed during the year. 

Further details are provided in the Directors’ Report.

Group Policy allows KPMG Australia or any of its related practices to provide assurance and other audit-related services that, while outside the 
scope of the statutory audit, are consistent with the role of external auditor. These include regulatory and prudential reviews requested by the 
Company’s regulators such as APRA. Any other services that are not audit or audit-related services are non-audit services. Group Policy allows 
certain non-audit services to be provided where the service would not contravene auditor independence requirements. KPMG Australia or any 
of its related practices may not provide services that are perceived to be in conflict with the role of the external auditor. These include consulting 
advice and subcontracting of operational activities normally undertaken by management, and engagements where the auditor may ultimately 
be required to express an opinion on its own work. 

43: Changes to Comparatives

Certain amounts reported as comparative information have changed as a result of being reclassified to conform with current period financial 
statement presentation.

Organisational restructure

During 2016, the Group announced changes to the organisation’s structure to better meet the needs of our retail, commercial and institutional 
customers. As a result of these organisational changes there are six reported divisions: Australia, New Zealand, Institutional, Asia Retail & Pacific, 
Wealth Australia and Technology, Services & Operations ('TSO') and Group Centre.

These divisions were created by removing the Asia Retail & Pacific business from the former International and Institutional Banking (IIB)  
division, and repositioning minority investments in Asia from IIB to the Group Centre with the residual IIB business re-named Institutional.  
The New Zealand funds management and insurance businesses were repositioned to the New Zealand division, and the Private Bank business 
was reorganised along geographic lines under the Australia, New Zealand and Asia Retail & Pacific divisions with the residual Global Wealth 
business re-named Wealth Australia. Comparative information has been restated. 

Card related fees

Certain card related fees that are integral to the generation of income were reclassified within total income and from operating expenses to total 
income to better reflect the nature of the items. Comparatives in notes 4, 5 and 9 have changed.

Insurance and other wealth related income

Income from certain insurance and other wealth related products have been reclassified within total income to better reflect the nature of the 
items. Comparatives in note 4 have changed.

 171

ANZ ANNUAL REPORT 2016NOTES TO THE FINANCIAL STATEMENTS   43: Changes to Comparatives (continued)

Consolidated 

Net interest income
Other operating income
Net funds management and insurance income
Share of associate's profit

Operating income
Operating expenses

Profit before credit impairment and income tax
Provision for credit impairment

Profit before income tax
Income tax expense/(benefit)

Profit attributable to shareholders of the Company

Other comprehensive income net of tax attributable to shareholders of the Company

Total comprehensive income attributable to shareholders of the Company

The Company

Net interest income
Other operating income
Net funds management and insurance income
Share of associate's profit

Operating income
Operating expenses

Profit before credit impairment and income tax
Provision for credit impairment

Profit before income tax
Income tax expense/(benefit)

Profit attributable to shareholders of the Company

Other comprehensive income net of tax attributable to shareholders of the Company

Total comprehensive income attributable to shareholders of the Company

2015

Previously 
reported
$m

Card related 
fees
$m

Wealth related
income
$m

Currently 
reported
$m

14,616
 4,094 
 1,736 
 625 

 21,071 
 (9,359)

 11,712 
 (1,179)

 10,533 
 (3,026)

 7,507 

 (14)

 7,493 

 – 
 19 
 – 
 – 

 19 
 (19)

 – 
 – 

 – 
 – 

 – 

 – 

 – 

 – 
 (79)
 79 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 

 – 

 – 

14,616
 4,034 
 1,815 
 625 

 21,090 
 (9,378)

 11,712 
 (1,179)

 10,533 
 (3,026)

 7,507 

 (14)

 7,493 

2015

Previously 
reported
$m

Card related 
fees
$m

Wealth related
income
$m

Currently 
reported
$m

10,416
 6,575 
 203 
 376 

 17,570 
 (7,350)

 10,220 
 (969)

 9,251 
 (1,945)

 7,306 

 – 

 7,306 

 – 
 19 
 – 
 – 

 19 
 (19)

 – 
 – 

 – 
 – 

 – 

 – 

 – 

 – 
 (7)
 7 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 

 – 

 – 

10,416
 6,587 
 210 
 376 

 17,589 
 (7,369)

 10,220 
 (969)

 9,251 
 (1,945)

 7,306 

 – 

 7,306 

172

NOTES TO THE FINANCIAL STATEMENTS (continued) 
43: Changes to Comparatives (continued)

Consolidated
2015

The Company
2015

Previously 
reported 
Inflows 
(Outflows)
$m

Card  
related  
fees
$m

Wealth  
related 
income 
$m

Restated 
Sep 15
Inflows 
(Outflows)
$m

Previously 
reported 
Inflows 
(Outflows)
$m

Card  
related  
fees
$m

Wealth  
related 
income 
$m

Restated 
Sep 15
Inflows 
(Outflows)
$m

Cash flows from operating activities
Interest received
Interest paid
Dividends received
Other operating income received
Other operating expenses paid
Income taxes paid
Net cash flows from funds management  
and insurance business

Premiums, other income and life  
investment deposits received
Investment income and  
policy deposits received
Claims and policyholder liability payments
Commission expense (paid)/received

Cash flows from operating activities before 
changes in operating assets and liabilities

Change in operating assets and liabilities 
arising from cash flow movements

Net cash provided by/(used in)  
operating activities

Net cash provided by/(used in)  
investing activities

Net cash provided by/(used in)  
financing activities

Net increase/(decrease) in cash and 
cash equivalents

 30,667 
 (15,458)
 231 
 18,297 
 (8,573)
 (3,082)

 7,577 

 286 

 (5,930)
 (648)

 23,367 

 (1,891)

 21,476 

 (9,776)

2,043

13,743

 – 
 – 
 – 
 19 
 (19)
 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 
 – 
 – 
 (79)
 – 
 – 

 30,667 
 (15,458)
 231 
 18,237 
 (8,592)
 (3,082)

 104 

 7,681 

 – 

 (25)
 – 

 286 

 (5,955)
 (648)

 26,754 
 (15,809)
 2,630 
 15,818 
 (6,806)
 (2,388)

 154 

 – 

 – 
 49 

 – 

 – 

 – 

 – 

 – 

 – 

 23,367 

 20,402 

 (1,891)

 (22)

 21,476 

 20,380 

 (9,776)

 (9,479)

2,043

1,904

13,743

12,805

 – 
 – 
 – 
 19 
 (19)
 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 
 – 
 – 
 (7)
 – 
 – 

 7 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 

 – 

 26,754 
 (15,809)
 2,630 
 15,830 
 (6,825)
 (2,388)

 161 

 – 

 – 
 49 

 20,402 

 (22)

 20,380 

 (9,479)

1,904

12,805

44: Events Since the End of the Financial Year

On 31 October 2016 the Group announced it had entered into an agreement to sell its Retail and Wealth businesses in Singapore, China, 
Hong Kong, Taiwan, and Indonesia to DBS Bank Limited for a premium of approximately $110 million over the book value of net assets, which 
principally comprised approximately $11 billion of gross lending assets and $17 billion of deposits as at 30 September 2016. The final purchase 
price will be based on the net assets at completion.

The transaction is subject to regulatory approval in each country, with completion occurring on a rolling country by country basis from mid 
financial year 2017 with all countries expected to be completed with 18 months.

The Group anticipates the transaction will generate a net loss of approximately $265 million (post-tax) including write-downs of software, 
goodwill and fixed assets, as well as separation and transaction costs. 

The assets associated with the Retail Asia and Wealth businesses were assessed for impairment as at 30 September 2016 on the basis of the 
businesses being a continuing operation and no impairment was identified. Additionally, the assets did not meet the conditions for ‘held for sale’ 
classification under AASB 5 – Non-Current Assets Held for Sale and Discontinued Operations.

Other than this matter, no other material events have occurred between the end of the reporting period (30 September 2016) and the date 
of this report.

DIRECTORS’ DECLARATION AND INDEPENDENT AUDITOR’S REPORT 

 173

ANZ ANNUAL REPORT 2016DIRECTORS’ DECLARATION AND RESPONSIBILITY STATEMENT

Directors’ Declaration

The Directors of Australia and New Zealand Banking Group Limited declare that:
a) 

in the Directors’ opinion, the financial statements and notes of the Company and the consolidated entity are in accordance with  
the Corporations Act 2001, including:
i) 

section 296, that they comply with the Australian Accounting Standards and any further requirements of the Corporations 
Regulations 2001; and

ii)  section 297, that they give a true and fair view of the financial position of the Company and of the consolidated entity  

as at 30 September 2016 and of their performance for the year ended on that date; 

b)  the notes to the financial statements of the Company and the consolidated entity include a statement that the financial statements 

and notes of the Company and the consolidated entity comply with International Financial Reporting Standards; 

c)  the Directors have been given the declarations required by section 295A of the Corporations Act 2001; 

d) 

in the Directors’ opinion, there are reasonable grounds to believe that the Company will be able to pay its debts as and when they 
become due and payable; and

e)   the Company and certain of its wholly owned controlled entities (listed in note 41) have executed a Deed of Cross Guarantee enabling  

them to take advantage of the accounting and audit relief offered by class order 98/1418 (as amended), issued by the Australian Securities  
and Investments Commission. The nature of the Deed of Cross Guarantee is to guarantee to each creditor payment in full of any debt  
in accordance with the terms of the Deed of Cross Guarantee. At the date of this declaration, there are reasonable grounds to believe  
that the Company and its controlled entities which executed the Deed of Cross Guarantee are able, as an economic entity, to meet  
any obligations or liabilities to which they are, or may become, subject by virtue of the Deed of Cross Guarantee.

Signed in accordance with a resolution of the Directors.

David M Gonski, AC 
Chairman

2 November 2016

Shayne C Elliott 
Director

Responsibility statement of the Directors in accordance with Rule 4.1.12 (3)(b) of the Disclosure Rules and Transparency Rules  
of the United Kingdom Financial Conduct Authority.

The Directors of Australia and New Zealand Banking Group Limited confirm to the best of their knowledge that:

The Group’s Annual Report includes:
i)  a fair review of the development and performance of the business and the position of the Group and the undertakings included  

in the consolidation taken as a whole; together with

ii)  a description of the principal risks and uncertainties faced by the Group.

Signed in accordance with a resolution of the Directors.

Shayne C Elliott  
Director

David M Gonski, AC 
Chairman

2 November 2016

174

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS  
OF AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED

REPORT ON THE FINANCIAL REPORT

INDEPENDENCE

We have audited the accompanying financial report of Australia 
and New Zealand Banking Group Limited (the Company), which 
comprises the balance sheets as at 30 September 2016, and income 
statements, statements of comprehensive income, statements  
of changes in equity and statements of cash flow for the year ended 
on that date, notes 1 to 44 comprising a summary of significant 
accounting policies and other explanatory information and the 
directors’ declaration of the Company and the Group comprising  
the Company and the entities it controlled at the year’s end  
or from time to time during the financial year.

DIRECTORS’ RESPONSIBILITY FOR THE FINANCIAL REPORT

The directors of the Company are responsible for the preparation 
of the financial report that gives a true and fair view in accordance 
with Australian Accounting Standards and the Corporations 
Act 2001 and for such internal control as the directors determine 
is necessary to enable the preparation of the financial report that 
is free from material misstatement whether due to fraud or error. 
In note 1(A)(i), the directors also state, in accordance with Australian 
Accounting Standard AASB 101 Presentation of Financial Statements, 
that the financial statements comply with International Financial 
Reporting Standards.

AUDITOR’S RESPONSIBILITY

Our responsibility is to express an opinion on the financial report 
based on our audit. We conducted our audit in accordance with 
Australian Auditing Standards. These Auditing Standards require 
that we comply with relevant ethical requirements relating to 
audit engagements and plan and perform the audit to obtain 
reasonable assurance whether the financial report is free from 
material misstatement. 

An audit involves performing procedures to obtain audit  
evidence about the amounts and disclosures in the financial report. 
The procedures selected depend on the auditor’s judgement, 
including the assessment of the risks of material misstatement of the 
financial report, whether due to fraud or error. In making those risk 
assessments, the auditor considers internal control relevant to the 
entity’s preparation of the financial report that gives a true and fair 
view in order to design audit procedures that are appropriate in the 
circumstances, but not for the purpose of expressing an opinion on 
the effectiveness of the entity’s internal control. An audit also includes 
evaluating the appropriateness of accounting policies used and  
the reasonableness of accounting estimates made by the directors,  
as well as evaluating the overall presentation of the financial report. 

We performed the procedures to assess whether in all material 
respects the financial report presents fairly, in accordance with  
the Corporations Act 2001 and Australian Accounting Standards,  
a true and fair view which is consistent with our understanding  
of the Company’s and the Group’s financial position and  
of their performance. 

We believe that the audit evidence we have obtained is sufficient 
and appropriate to provide a basis for our audit opinion.

In conducting our audit, we have complied with the independence 
requirements of the Corporations Act 2001. 

AUDITOR’S OPINION

In our opinion:
(a)  the financial report of Australia and New Zealand Banking 
Group Limited is in accordance with the Corporations Act 
2001, including: 
(i)  giving a true and fair view of the Company’s and the Group’s 
financial position as at 30 September 2016 and of their 
performance for the year ended on that date; and 

(ii)  complying with Australian Accounting Standards and the 

Corporations Regulations 2001.

(b)  the financial report also complies with International Financial 

Reporting Standards as disclosed in note 1(A)(i).

REPORT ON THE REMUNERATION REPORT

We have audited the remuneration report included in pages 32  
to 59 of the directors’ report for the year ended 30 September 2016. 
The directors of the Company are responsible for the preparation and 
presentation of the remuneration report in accordance with Section 
300A of the Corporations Act 2001. Our responsibility is to express  
an opinion on the remuneration report, based on our audit conducted 
in accordance with Australian Auditing Standards.

AUDITOR’S OPINION

In our opinion, the remuneration report of Australia and New Zealand 
Banking Group Limited for the year ended 30 September 2016, 
complies with Section 300A of the Corporations Act 2001.

KPMG 
Melbourne

2 November 2016

Andrew Yates  
Partner

KPMG, an Australian partnership and a member firm of the KPMG network of independent 
member firms affiliated with KPMG International Cooperative ('KPMG International'), 
a Swiss entity.
Liability limited by a scheme approved under Professional Standards Legislation.

 175

ANZ ANNUAL REPORT 2016 
176176

ANZ ANNUAL REPORT 2016
ANZ ANNUAL REPORT 2016

SECTION

03

178

179

188

190

198

200

Five Year Summary 

Principal Risks and Uncertainties 

Supplementary Information 

Shareholder Information 

Glossary 

Alphabetical Index 

SECTION 3

 177
 177
 177

ANZ ANNUAL REPORT 2016FIVE YEAR SUMMARY

Financial performance1
Net interest income
Other operating income
Operating expenses

Profit before credit impairment and income tax
Credit impairment charge
Income tax expense
Non-controlling interests

Cash/underlying profit1
Adjustments to arrive at statutory profit1

Profit attributable to shareholders of the Company

Financial position 
Total assets
Total equity
Common Equity Tier 12
Common Equity Tier 1 – Internationally Comparable Basel 33
Return on average ordinary equity4,5
Return on average assets5
Cost to income ratio (cash/underlying)1

Shareholder value – ordinary shares
Total return to shareholders (share price movement plus dividends)
Market capitalisation
Dividend
Franked portion 

– interim
– final

Share price 

– high
– low
– closing

Share information
(per fully paid ordinary share) 
Earnings per share 
Dividend payout ratio
Net tangible assets per ordinary share6
No. of fully paid ordinary shares issued (millions)
Dividend reinvestment plan (DRP) issue price

– interim
– final

Other information
Points of representation7
No. of employees (full time equivalents)
No. of shareholders8

2016
$m

2015
$m

2014
$m

2013
$m

2012
$m

15,095
5,482
 (10,422)

 10,155 
 (1,956)
 (2,299)
 (11)

 5,889 
 (180)

 5,709 

 914,869 
57,927
9.6%
14.5%
10.0%
0.6%
50.6%

9.2%
80,886
160c
100%
100%

$29.17 
$21.86 
$27.63 

197.4c
81.9%
$17.13 
 2,927.5 

$24.82 
–

1,127
 46,554 
545,256

14,616
5,921
 (9,378)

 11,159 
 (1,205)
 (2,724)
 (14)

 7,216 
 277 

 7,493 

889,900
57,353
9.6%
13.2%
14.5%
 0.9%
45.7%

(7.5%)
78,606
181c
100%
100%

$37.25 
$26.38 
$27.08 

271.5c
68.6%
$16.86 
2,902.7

$31.93 
$27.08

1,229
50,152
546,558

13,797
5,781
 (8,760)

 10,818 
 (989)
 (2,700)
 (12)

 7,117 
 154 

 7,271 

772,092
49,284
8.8%
12.5%
15.8%
1.0%
44.7%

5.9%
85,235
178c
100%
100%

$35.07 
$28.84 
$30.92 

267.1c
67.4%
$14.65 
2,756.6

$33.30 
$32.02 

1,220
50,328
498,309

12,772
5,619
 (8,257)

 10,134 
 (1,197)
 (2,435)
 (10)

 6,492 
 (182)

 6,310 

702,995
45,603
8.5%
12.7%
15.0%
0.9%
44.9%

31.5%
84,450
164c
100%
100%

$32.09 
$23.42 
$30.78 

232.7c
71.4%
$13.48 
2,743.7

$28.96 
$31.83 

1,274
49,866
468,343

12,110
5,738
 (8,519)

 9,329 
 (1,258)
 (2,235)
 (6)

 5,830 
 (169)

 5,661 

642,127
41,220
8.0%
11.6%
14.6%
0.9%
47.7%

35.4%
67,255
145c
100%
100%

$25.12 
$18.60 
$24.75 

213.4c
69.4%
$12.22 
2,717.4

$20.44 
$23.64 

1,337
48,239
438,958

1  Since 1 October 2012, the Group has used cash profit as a measure of the result of the ongoing business activities of the Group enabling shareholders to assess Group and divisional performance 
against prior periods and against peer institutions. For 2013 – 2016, statutory profit has been adjusted for non-core items to arrive at cash profit. Cash profit is not audited; however, the external 
auditor has informed the Audit Committee that the adjustments have been determined on a consistent basis across each period presented.

2  Calculated in accordance with APRA Basel 3 requirements for 2012–2016.
3 

Internationally Comparable Methodology applied for 2016 and 2015 aligns with APRA's information paper entitled 'International Capital Comparison Study' (13 July 2015). Basel Internationally 
Comparable ratios do not include an estimate of the Basel 1 capital floor requirement.

4  Average ordinary equity excludes non-controlling interests and preference shares.
5  Return on average ordinary equity and average assets have been calculated on a statutory basis, consistent with the last five years.
6  Equals shareholders’ equity less preference share capital, goodwill, software and other intangible assets divided by the number of ordinary shares.
7 
8  Excludes employees whose only ANZ shares are held in trust under ANZ employee share schemes.

Includes branches, offices, representative offices and agencies.

178

PRINCIPAL RISKS AND UNCERTAINTIES

1. Introduction
The Group’s activities are subject to risks that can adversely 
impact its business, operations and financial condition. The risks 
and uncertainties described below are not the only ones that the 
Group may face. Additional risks and uncertainties that the Group 
is unaware of, or that the Group currently deems to be immaterial, 
may also become important factors that affect it. If any of the listed 
or unlisted risks actually occur, the Group’s business, operations, 
financial condition, or reputation could be materially and adversely 
affected, with the result that the trading price of the Group’s equity 
or debt securities could decline, and investors could lose all or part 
of their investment.

2.  Changes in general business and economic conditions, 
including disruption in regional or global credit and  
capital markets, may adversely affect the Group’s  
business, operations and financial condition 

The Group’s financial performance is primarily influenced by the 
economic conditions and the level of business activity in the major 
countries and regions in which it operates or trades, ie. Australia, 
New Zealand, Asia Pacific, Europe and the United States. The Group’s 
business, operations, and financial condition can be negatively affected 
by changes in economic and business conditions in these markets. 

The economic and business conditions that prevail in the Group’s 
major operating and trading markets are affected by domestic and 
international economic events, political events and natural disasters, 
and by movements and events that occur in global financial markets. 

For example, the global financial crisis that commenced in 2007 saw  
a sudden and prolonged dislocation in credit and equity capital 
markets, a contraction in global economic activity and the emergence 
of many challenges for financial services institutions worldwide 
that still persist to some extent in many regions. Sovereign risk and 
its potential impact on financial institutions in Europe and globally 
subsequently emerged as a significant risk (see risk factor 5 'Sovereign 
risk may destabilise global financial markets adversely affecting all 
participants, including the Group'). 

The impact of the global financial crisis and its aftermath continue to 
affect regional and global economic activity, confidence and capital 
markets. Prudential authorities have implemented and continue to 
implement increased regulations to mitigate the risk of such events 
recurring, although there can be no assurance that such regulations 
will be effective. The global financial crisis has also had a lasting effect 
on consumer and business behaviour in the advanced economies. 
Consumers have acted more cautiously, while businesses have 
been reluctant to invest and inflation has remained low. Monetary 
authorities have responded by introducing zero and near-zero interest 
rates across most countries, while the major central banks have taken 
unconventional steps to support growth and raise inflation. While 
some economic factors have recently improved, lasting impacts 
from the global financial crisis and the potential for escalation 
in geopolitical risks suggest ongoing vulnerability and potential 
adjustment of consumer and business behaviour.

Additionally, on 23 June 2016, the United Kingdom voted to leave the 
European Union in a referendum. The Group expects there will be an 
extended period of increased uncertainty and volatility in the global 
financial markets while the details of the departure (known as 'Brexit') 
are negotiated. The United Kingdom’s decision to leave the European 
Union may adversely affect the Group’s ability to raise medium or 
long term funding in the international capital markets. There is also 
potential for further consequences of Brexit to adversely impact the 
financial markets. 

Other current economic conditions impacting the Group and its 
customers include changes in the commercial and residential 
real estate markets in Australia and New Zealand (see risk factor 6 
'Weakening of the real estate markets in Australia, New Zealand or 
other markets where the Group does business may adversely affect its 
business, operations and financial condition'). The demand for natural 
resources is also an important economic influence given that sector 
is a significant contributor to Australia’s economy and that sector’s 
significant exposure to Asia, particularly China and China’s economic 
growth (see risk factor 21 'An increase in the failure of third parties  
to honour their commitments in connection with the Group’s trading, 
lending, derivatives and other activities may adversely affect its 
business, operations and financial condition').

Should difficult economic conditions in the Group’s markets eventuate, 
asset values in the housing, commercial or rural property markets 
could decline, unemployment could rise and corporate and personal 
incomes could suffer. Also, deterioration in global markets, including 
equity, property, currency and other asset markets, could impact the 
Group’s customers and the security the Group holds against loans and 
other credit exposures, which may impact its ability to recover loans 
and other credit exposures. 

All or any of the negative economic and business impacts described 
above could cause a reduction in demand for the Group’s products 
and services and/or an increase in loan and other credit defaults 
and bad debts, which could adversely affect the Group’s business, 
operations, and financial condition. 

The Group’s financial performance could also be adversely affected  
if it were unable to adapt cost structures, products, pricing or activities 
in response to a drop in demand or lower than expected revenues. 
Similarly, higher than expected costs (including credit and funding 
costs) could be incurred because of adverse changes in the economy, 
general business conditions or the operating environment in the 
countries in which the Group operates.

Geopolitical instability, such as threats of, potential for, or actual 
conflict, occurring around the world, such as the ongoing unrest and 
conflicts in the Ukraine, North Korea, Syria, Egypt, Afghanistan, Iraq 
and elsewhere, as well as the current high threat of terrorist activities, 
may also adversely affect global financial markets, general economic 
and business conditions and the Group’s ability to continue operating 
or trading in a country, which in turn may adversely affect the Group’s 
business, operations, and financial condition. 

Natural and biological disasters such as, but not restricted to, cyclones, 
floods, droughts, earthquakes and pandemics, and the economic 
and financial market implications of such disasters on domestic and 
global conditions can adversely impact the Group’s ability to continue 
operating or trading in the country or countries directly or indirectly 
affected, which in turn may adversely affect the Group’s business, 
operations and financial condition. For more risks in relation to natural 
and biological disasters, refer to risk factor 23 'The Group may be 
exposed to the impact of future climate change, geological events, 
plant, animal and human diseases, and other extrinsic events which 
may adversely affect its business, operations and financial condition'.

Other economic and financial factors or events that may adversely 
affect the Group’s performance, and give rise to operational and 
markets risk are covered in risk factors 13 ('The Group is exposed to 
market risk, which may adversely affect its business, operations and 
financial condition') and 14 ('Changes in exchange rates may adversely 
affect the Group’s business, operations and financial condition').

PRINCIPAL RISKS AND UNCERTAINTIES

 179

ANZ ANNUAL REPORT 2016PRINCIPAL RISKS AND UNCERTAINTIES (continued)

3.  Competition may adversely affect the Group’s business, 

operations and financial condition in the markets in which 
it operates

The markets in which the Group operates are highly competitive and 
could become even more so. Factors that contribute to competition 
risk include industry regulation, mergers and acquisitions, changes 
in customers’ needs and preferences, entry of new participants, 
development of new distribution and service methods and 
technologies, increased diversification of products by competitors, 
and regulatory changes in the rules governing the operations  
of banks and non-bank competitors. For example, changes in the 
financial services sector in Australia and New Zealand have made  
it possible for non-banks to offer products and services traditionally 
provided by banks, such as payments, home loans, and credit cards. 
In addition, it is possible that existing companies from outside of 
the traditional financial services sector may seek to obtain banking 
licences to directly compete with the Group by offering products and 
services traditionally provided by banks. In addition, banks organised 
in jurisdictions outside Australia and New Zealand are subject to 
different levels of regulation and some may have lower cost structures. 
Increasing competition for customers could also potentially lead 
to a compression in the Group’s net interest margins or increased 
advertising and related expenses to attract and retain customers. 

Digital technologies are changing customer behaviour and 
the competitive environment. The use of digital channels by 
customers to conduct their banking continues to rise and emerging 
competitors are increasingly utilising new technologies and seeking 
to disrupt existing business models, including in relation to digital 
payment services.

Furthermore, increased competition for deposits could also increase 
the Group’s cost of funding and lead the Group to access other types 
of funding or reduce lending. The Group relies on bank deposits to 
fund a significant portion of its balance sheet and deposits have been 
a relatively stable source of funding. The Group competes with banks 
and other financial services firms for such deposits. To the extent 
that the Group is not able to successfully compete for deposits, the 
Group would be forced to rely more heavily on other, potentially 
less stable or more expensive forms of funding, or reduce lending. 
This could adversely affect the Group’s business, prospects, financial 
performance or financial condition.

The impact on ANZ of an increase in competitive market conditions, 
especially in the Group’s main markets and products, would 
potentially lead to a material reduction in the market share and/or 
margins of the relevant Group business(es), which would adversely 
affect the Group’s financial performance and position. 

4.  Changes in monetary policies may adversely affect the 
Group’s business, operations and financial condition
Central monetary authorities (including the RBA, the RBNZ, the 
United States Federal Reserve, the Bank of England and the monetary 
authorities in the Asian jurisdictions in which the Group operates) set 
official interest rates or take other measures to affect the demand for 
money and credit in their relevant jurisdictions. In some jurisdictions, 
currency policy is also used to influence general business conditions 
and the demand for money and credit. These policies can significantly 
affect the Group’s cost of funds for lending and investing and the 
return that the Group will earn on those loans and investments.  
These factors impact the Group’s net interest margin and can affect 
the value of financial instruments it holds, such as debt securities and 
hedging instruments. The policies of the central monetary authorities 
can also affect the Group’s borrowers, potentially increasing the risk 
that they may fail to repay loans. Changes in such policies are difficult 
to predict and may adversely affect the Group’s business, operations 
and financial condition. 

180

5.  Sovereign risk may destabilise global financial markets 
adversely affecting all participants, including the Group 

Sovereign risk is the risk that foreign governments will default on their 
debt obligations, be unable to refinance their debts as and when they 
fall due or nationalise parts of their economy. Sovereign risk remains in 
many economies, including the United States, United Kingdom, China, 
Europe and Australia. Should one sovereign default, there could be a 
cascading effect to other markets and countries, the consequences of 
which, while difficult to predict, may be similar to or worse than those 
experienced during the global financial crisis and subsequent sovereign 
debt crises. Such events could destabilise global financial markets, 
adversely affecting all participants, including adversely affecting the 
Group’s liquidity, financial performance or financial condition.

6.  Weakening of the real estate markets in Australia, 

New Zealand or other markets where the Group does  
business may adversely affect its business, operations  
and financial condition 

Residential and commercial property lending, together with real 
estate development and investment property finance, constitute 
important businesses to the Group. Major sub-segments within  
the Group's lending portfolio include:
 } Residential housing loans, owner occupier and investment; and
 } Commercial real estate loans.

Declining asset prices could impact customers and counterparties 
and the value of the security (including residential and commercial 
property) the Group holds against loans which may impair the 
Group’s ability to recover amounts owing to the Group if customers 
or counterparties were to default. Since 2009, the world’s major 
central banks have embarked upon unprecedented monetary 
policy stimulus. The resulting weight of funds searching for yield 
continues to drive underlying property markets in core ANZ property 
jurisdictions (Australia, New Zealand, Singapore and Hong Kong). 
Values for completed tenanted properties and residential house 
prices, particularly in metro east coast Australian and New Zealand 
markets, have steadily risen. 

A significant decrease in Australian and New Zealand housing 
valuations triggered by, for example, an event or a series of events 
in the local or global economy, could adversely impact the Group’s 
home lending activities because borrowers with loans in excess of 
their property value show a higher propensity to default and, in the 
event of such defaults our security values would be eroded, causing 
the Group to incur higher credit losses which could adversely affect 
the Group’s financial performance and condition. The demand for 
the Group’s home lending products may also decline due to buyer 
concerns about decreases in values or concerns about rising interest 
rates, which could make the Group’s lending products less attractive 
to potential homeowners and investors. 

A significant decrease in commercial property valuations or a 
significant slowdown in Australia, New Zealand or other commercial 
real estate markets where the Group does business could result in 
a decrease in the amount of new lending the Group is able to write 
and/or increase the losses that the Group may experience from 
existing loans, which, in either case, could materially and adversely 
impact the Group’s financial condition and operations. The Group's 
portfolio of commercial property interest only loans, may be 
particularly susceptible to losses in the event of a decline in property 
prices as a result of refinance risk and deteriorating security values.  
A material decline in residential housing prices could also cause 
losses in the Group’s residential build to sell portfolio if customers 
who are pre-committed to purchase these dwellings are unable  
or unwilling to complete their contracts and the Group is forced  
to re-sell these dwellings at a loss.

During the year the Group reduced the leverage it generally provides 
for commercial property developers and investors. In addition the 
Bank has tightened its general lending conditions such as requiring 
higher levels of pre-commitments for build to sell developments 
and higher interest cover ratios for investment loans. The Group also 
ceased retail mortgage lending to non-permanent resident borrowers 
and reduced its acceptance of foreign sourced income supporting  
a borrower’s serviceability assessment in borrower loan applications. 

7.  The Group is exposed to liquidity and funding risk, 

which may adversely affect its business, operations and 
financial condition

Liquidity risk is the risk that the Group is unable to meet its payment 
obligations as they fall due (including repaying depositors or maturing 
wholesale debt) or that the Group has insufficient capacity to fund 
increases in assets. Liquidity risk is inherent in all banking operations 
due to the timing mismatch between cash inflows and cash outflows. 

Reduced liquidity could lead to an increase in the cost of the Group’s 
borrowings and constrain the volume of new lending, which could 
adversely affect the Group’s profitability. A deterioration in investor 
confidence in the Group could materially impact the Group’s cost  
of borrowing, and the Group’s ongoing operations and funding. 

The Group raises funding from a variety of sources, including 
customer deposits and wholesale funding in Australia and offshore 
markets to meet its funding obligations and to maintain or grow  
its business generally. In times of liquidity stress, if there is damage  
to market confidence in the Group or if funding inside or outside  
of Australia is not available or constrained, the Group’s ability to 
access sources of funding and liquidity may be constrained and  
it will be exposed to liquidity risk. In any such cases, the Group 
may be forced to seek alternative funding. The availability of such 
alternative funding, and the terms on which it may be available,  
will depend on a variety of factors, including prevailing market 
conditions and the Group’s credit ratings (which are strongly 
influenced by Australia’s sovereign credit rating). Even if available, 
the cost of these funding alternatives may be more expensive or on 
unfavourable terms, which could adversely affect the Group’s financial 
performance, liquidity, capital resources and financial condition.

Since the advent of the global financial crisis in 2007, developments 
in the United States, European and Chinese markets have adversely 
affected the liquidity in global capital markets and increased funding 
costs compared with the period immediately preceding the global 
financial crisis. 

More recently, the provision of significant amounts of liquidity by 
major central banks globally has helped mitigate near term liquidity 
concerns, although no assurance can be given that such liquidity 
concerns will not return, particularly when the extraordinary liquidity 
is withdrawn by central banks. Future deterioration in market 
conditions may limit the Group’s ability to replace maturing liabilities 
and access funding in a timely and cost-effective manner necessary 
to fund and grow the Group’s businesses. 

8.  Regulatory changes or a failure to comply with regulatory 
standards, law or policies may adversely affect the Group’s 
business, operations or financial condition

As a financial institution, the Group is subject to detailed laws and 
regulations in each of the jurisdictions in which it operates or obtains 
funding, including Australia, New Zealand, the United States, Europe 
and Asia Pacific. The Group is also supervised by a number of different 
regulatory and supervisory authorities.

The Group is responsible for ensuring that it complies with all 
applicable legal and regulatory requirements (including accounting 
standards) and industry codes of practice in the jurisdictions in which 
it operates or obtains funding. 

Compliance risk arises from these legal, regulatory and internal 
compliance requirements. If the Group, or an employee of the Group, 
fails to comply, the Group may be subject to fines, penalties or 
restrictions on its ability to do business and it may lose customer 
confidence and business, which could have a material adverse impact 
on the Group. In Australia, an example of the broad administrative 
power available to regulatory authorities is the power available to 
APRA under the Banking Act in certain circumstances to investigate 
the Group’s affairs and/or issue a direction to the Group (such  
as direction to comply with a prudential requirement, to conduct  
an audit, to remove a director, executive officer or employee or not  
to undertake a transaction). Other regulators also have the power  
to investigate the Group. For further information see note 41 
(Contingent Liabilities) of the 2016 Financial Statements.

Recent public scrutiny of banking culture has also led to a proposal  
by the Opposition Australian Labor Party for a Royal Commission  
to investigate Australian banks. Regulatory investigations, fines, 
penalties or regulator imposed conditions could adversely affect  
the Group’s business, reputation, prospects, financial performance  
or financial condition.

As with other financial services providers, the Group faces increasing 
supervision and regulation in most of the jurisdictions in which the 
Group operates or obtains funding, particularly in the areas of 
funding, liquidity, product design and pricing, capital adequacy, 
conduct and prudential regulation, cyber-security, anti-bribery and 
corruption, anti-money laundering and counter-terrorism financing 
and trade sanctions.

The Group has fully implemented the requirements of the Basel 
Committee on Banking Supervision’s ('BCBS') and APRA’s capital 
reform packages (and APRA’s implementation thereof ), known  
as Basel 3, aimed at implementing Basel 3 and strengthening the 
resilience of the banking and insurance sectors. Details of these 
reforms are contained in APRA’s prudential standards implementing 
Basel 3 capital reforms, which took effect from 1 January 2013.

In addition to the above, Basel 3 requirements also include liquidity 
reforms. Consistent therewith, APRA requires the Group to comply with 
the Liquidity Coverage Ratio ('LCR') requirements with effect from 
1 January 2015 and is currently consulting on the implementation  
of the Net Stable Funding Ratio ('NSFR') requirements, which are 
expected to be implemented by 1 January 2018. Certain regulators  
in jurisdictions where the Group has a presence have also either 
implemented or are in the process of implementing Basel 3 and 
equivalent reforms. 

Separately, since 2014, the BCBS has also released a number of 
consultation documents as part of its reforms aimed at simplifying  
the measurement of risk-weighted assets and reducing their variability 
across banks and jurisdictions. Consultation and finalisation of these 
reforms are current and on-going. Any impacts on the Group resulting 
from these reforms cannot be determined as final calibration is still to 
be finalised by the BCBS and they are also subject to the form of these 
proposals that APRA will implement in Australia.

In addition, there have also been a series of other regulatory releases 
from authorities in the various jurisdictions in which the Group 
operates or obtains funding proposing significant regulatory change 
for financial institutions. This includes new accounting and reporting 
standards, or implementation of regulatory changes including global 
OTC derivatives reforms, the Markets in Financial Instruments 
Directive ('MiFID') and the United States Dodd-Frank legislation, 
including the Volcker Rule promulgated thereunder.

PRINCIPAL RISKS AND UNCERTAINTIES

 181

ANZ ANNUAL REPORT 2016PRINCIPAL RISKS AND UNCERTAINTIES (continued)

The Australian Government conducted a comprehensive inquiry into 
Australia’s financial system and released the Financial Systems Inquiry 
('FSI') Final Report on 7 December 2014. The contents of the FSI Final 
Report are wide-ranging. Key recommendations from the FSI Final 
Report that may have an impact on regulatory capital levels include:
 } setting capital standards ensuring that capital ratios of ADI’s 

'unquestionably strong';

 } raising the average internal ratings-based ('IRB') mortgage risk 
weight to narrow the difference between average mortgage 
risk weights for ADIs, which use IRB models, and those that use 
standardised risk weights in order to increase competition in 
mortgage lending;

 } implementing a framework for minimum loss absorption 

and recapitalisation capacity in line with emerging 
international practice;

 } developing a common reporting template that improves the 
transparency and comparability of capital ratios of ADIs; and
 } introducing a Leverage Ratio that acts as a backstop to ADIs’  

risk-based capital requirements, in line with Basel 3.

APRA supported the FSI’s recommendation that the capital ratios  
of ADIs should be unquestionably strong and, with effect from July 
2016, increased the capital requirements for Australian residential 
mortgage exposures for ADIs accredited to use the IRB approach  
to credit risk (including ANZ). 

Apart from the July 2015 announcements, APRA has not made any of 
the other key recommendations in the FSI Final Report to date. 
Therefore, the final outcome of the FSI, including any impacts and the 
timing of these impacts on ANZ, remain uncertain. In addition, there 
are several ongoing Government enquiries and proposals for new 
enquiries which may affect ANZ and its business, the impact of which 
is indeterminate at this stage. 

APRA is currently undertaking several open consultations, including 
those related to ADI Counterparty Credit Risk and international 
exposures reporting requirements as well as other areas of focus. 
Until these are finalised, the impact to the Group is unknown. 

Regulation is becoming increasingly extensive and complex. Some 
areas of potential regulatory change involve multiple jurisdictions 
seeking to adopt a coordinated approach. This may result in conflicts 
with specific requirements of the jurisdictions in which the Group 
operates and, in addition, such changes may be inconsistently 
introduced across jurisdictions. Changes may also occur in the 
oversight approach of regulators. It is possible for example that 
governments in jurisdictions in which the Group operates or obtains 
funding might revise their application of existing regulatory policies 
that apply to, or impact, the Group’s business, including for reasons 
relating to national interest and systemic stability.

Regulatory changes and the timing of their introduction continue to 
evolve. The nature and impact of future changes are not predictable 
and are beyond the Group’s control. Regulatory change may impact 
the Group in a range of ways, such as by requiring the Group to 
change its business mix, incur additional costs as a result of increased 
management attention, raise additional amounts of higher-quality 
capital (such as ordinary shares, Additional Tier 1 capital or Tier 2 
capital instruments) or retain capital (through lower dividends), and 
hold significant levels of additional liquid assets and undertake 
further lengthening of the funding base. Further examples of ways in 
which regulatory change may impact the Group include: limiting the 
types, amount and composition of financial services and products the 
Group can offer, limiting the fees and interest that the Group may 

charge, increasing the ability of other banks or of non-banks to offer 
competing financial services or products and changes to accounting 
standards, taxation laws and prudential regulatory requirements. 
Regulatory change could adversely affect one or more of the Group’s 
businesses, restrict its flexibility, require it to incur substantial costs 
and impact the profitability of one or more business lines. Any such 
costs or restrictions could adversely affect the Group’s business, 
prospects, financial performance or financial condition.

9.  The Group is exposed to the risk of receiving significant 
regulatory fines and sanctions in the event of breaches 
of regulation and law relating to anti-money laundering, 
counter-terrorism financing and sanctions 

Anti-money laundering, counter-terrorist financing and sanctions 
compliance have been the subject of increasing regulatory change 
and enforcement in recent years. The increasingly complicated 
environment in which the Group operates across the Asia Pacific 
region has heightened these operational and compliance risks. 
Furthermore, the upward trend in compliance breaches by global 
banks and the related fines and settlement sums means that these 
risks continue to be an area of focus for the Group. 

The risk of non-compliance with anti-money laundering, counter-
terrorist financing and sanction laws remains high given the scale  
and complexity of the Group. A failure to operate a robust program  
to combat money laundering, bribery and terrorist financing or to 
ensure compliance with economic sanctions could have serious legal 
and reputational consequences for the Group and its employees. 
Consequences can include fines, criminal and civil penalties, civil 
claims, reputational harm and limitations on doing business in certain 
jurisdictions. The Group’s foreign operations may place the Group 
under increased scrutiny by regulatory authorities, and may increase 
the risk of a member of the Group breaching applicable rules, 
regulations or laws.

10.  The Group may experience challenges in managing its 
capital base, which could give rise to greater volatility  
in capital ratios 

The Group’s capital base is critical to the management of its 
businesses and access to funding. Prudential regulators of the Group 
include, but are not limited to, APRA, RBNZ and various regulators in 
the Asia Pacific, U.S. and U.K. The Group is required by its primary 
regulator, APRA, to maintain adequate regulatory capital. 

Under current regulatory requirements, risk-weighted assets and 
expected loan losses increase as a counterparty’s risk grade worsens. 
These additional regulatory capital requirements compound any 
reduction in capital resulting from lower profits in times of stress.  
As a result, greater volatility in capital ratios may arise and may 
require the Group to raise additional capital. There can be no 
certainty that any additional capital required would be available  
or could be raised on reasonable terms. 

The Group’s capital ratios may be affected by a number of factors, 
such as (i) lower earnings (including lower dividends from its 
deconsolidated subsidiaries such as those in the insurance and funds 
management businesses as well as from its investment in associates), 
(ii) increased asset growth, (iii) changes in the value of the Australian 
Dollar against other currencies in which the Group operates 
(particularly the New Zealand Dollar and United States Dollar) that 
impact risk weighted assets or the foreign currency translation 
reserve and (iv) changes in business strategy (including acquisitions, 
divestments and investments or an increase in capital 
intensive businesses).

182

APRA’s Prudential Standards implementing Basel 3 are now in effect. 
Certain other regulators have either implemented or are in the 
process of implementing regulations, including Basel 3, which seek  
to strengthen, among other things, the liquidity and capital 
requirements of banks, funds management entities and insurance 
entities, though there can be no assurance that these regulations will 
have their intended effect. Some of these regulations, together with 
any risks arising from any regulatory changes (including those arising 
from the requirements of the BCBS or the Australian Government’s 
response to the FSI), are described in risk factor 8 'Regulatory changes 
or a failure to comply with regulatory standards, law or policies may 
adversely affect the Group’s business, operations or 
financial condition'.

11.  The Group is exposed to credit risk, which may adversely 
affect its business, operations and financial condition 

As a financial institution, the Group is exposed to the risks associated 
with extending credit to other parties. Less favourable business or 
economic conditions, whether generally or in a specific industry sector 
or geographic region, or natural disasters, could cause customers or 
counterparties to fail to meet their obligations in accordance with 
agreed terms. 

For example, the Group’s customers and counterparties in:
 } the Australian natural resources sector, which is particularly 

exposed to any prolonged slowdown in the Chinese economy and 
would be materially and adversely impacted by the current and any 
future decline in natural resource prices; and

 } the dairy industry in Australia and New Zealand, which is 

particularly exposed to excess milk production from other 
developed countries being sold into traditional markets, could be 
materially and adversely impacted by the current and any future 
decline in commodity prices.

Also, the Group’s customers and counterparties may be adversely 
impacted by more expensive imports due to the reduced strength  
of the Australian and New Zealand dollars relative to other currencies.

In addition, in assessing whether to extend credit or enter into other 
transactions with customers and/or counterparties, the Group relies 
on information provided by or on behalf of customers and/or 
counterparties, including financial statements and other financial 
information. The Group may also rely on representations of customers 
and independent consultants as to the accuracy and completeness of 
that information. The Group’s financial performance could be 
negatively impacted to the extent that it relies on information that is 
inaccurate or materially misleading.

The Group holds provisions for credit impairment. The amount of 
these provisions is determined by assessing the extent of impairment 
inherent within the current lending portfolio, based on current 
information. This process, which is critical to the Group’s financial 
condition and results, requires subjective and complex judgements, 
including forecasts of how current and future economic conditions 
might impair the ability of borrowers to repay their loans. However,  
if the information upon which the assessment is made proves to be 
inaccurate or if the Group fails to analyse the information correctly,  
the provisions made for credit impairment may be insufficient, which 
could have a material adverse effect on the Group’s business, 
operations and financial condition.

12.  The Group is exposed to the risk that its credit ratings could 
change, which could adversely affect its ability to raise 
capital and wholesale funding and constrain the volume 
of new lending, which may adversely affect the Group’s 
business, operations and financial condition

The Group’s credit ratings have a significant impact on both its access 
to, and cost of, capital and wholesale funding. Credit ratings may be 
withdrawn, qualified, revised or suspended by credit rating agencies 
at any time. The methodologies by which they are determined may 
also be revised in response to legal or regulatory changes, market 
developments or for any other reason. On 7 July 2016, ANZ 
announced that Standard & Poor’s decision to revise the outlook  
on the Commonwealth of Australia to ratings watch negative, resulting 
in a change in the credit rating outlook of ANZ and its strategically 
important entities, along with other major Australian banks, from 
stable to negative.

On 19 August 2016, ANZ announced that Moody’s decision to revise 
Australia’s macro profile resulted in a change in the outlook for major 
Australian banks, including ANZ, from stable to negative. The Group’s 
credit ratings could be revised at any time in response to a change in 
the credit rating of the Commonwealth of Australia.

Credit ratings are not a recommendation by the relevant rating 
agency to invest in securities offered by the Group.

In addition, the ratings of individual securities (including, but not 
limited to, certain Tier 1 capital and Tier 2 capital securities and 
covered bonds) issued by the Group (and other banks globally)  
could be impacted from time to time by changes in the regulatory 
requirements for those instruments as well as the ratings 
methodologies used by rating agencies.

Any future downgrade or potential downgrade to the Group’s credit 
rating may reduce access to capital and wholesale debt markets, 
which could lead to an increase in funding costs, constraining the 
volume of new lending and affect the willingness of counterparties  
to transact with the Group, which may adversely affect the Group’s 
business, operations and financial condition. 

13.  The Group is exposed to market risk, which may adversely 
affect its business, operations and financial condition 
Market risk is the potential of loss arising from adverse changes  
in interest rates, currency exchange rates, credit spreads, or from 
fluctuations in bond, commodity or equity prices. For purposes of 
financial risk management, the Group differentiates between traded 
and non-traded market risks. Traded market risks principally arise 
from the Group’s trading operations in interest rates, foreign 
exchange, commodities and securities. The non-traded market risk  
is predominantly interest rate risk in the banking book. Other 
non-traded markets risks include transactional and structural foreign 
exchange risk arising from capital investments in offshore operations, 
market risk arising from the insurance business, non-traded equity 
risk and lease residual value risk. For a description of these specific 
risks, see note 20 to the 2016 Financial Statements. 

14.  Changes in exchange rates may adversely affect the  
Group’s business, operations and financial condition
As the Group conducts business in several different currencies, its 
businesses may be affected by a change in currency exchange rates. 
Additionally, as the Group’s annual and interim reports are prepared 
and stated in Australian Dollars, any appreciation in the Australian 
Dollar against other currencies in which the Group earns revenues 
(particularly to the New Zealand Dollar and United States Dollar)  
may adversely affect the reported earnings.

PRINCIPAL RISKS AND UNCERTAINTIES

 183

ANZ ANNUAL REPORT 2016PRINCIPAL RISKS AND UNCERTAINTIES (continued)

The Group has put in place hedges to partially mitigate the impact  
of currency changes, but there can be no assurance that the Group’s 
hedges will be sufficient or effective, and any further appreciation 
could have an adverse impact upon the Group’s earnings.

15.  The Group is exposed to operational risk which 

may adversely affect its business, operations and 
financial condition 

Operational risk is the risk of loss resulting from inadequate or failed 
internal processes, people and systems or from external events.  
This definition includes legal risk, and the risk of loss of reputation  
or damage arising from inadequate or failed internal processes, 
people and systems, but excludes strategic risk. 

Loss from operational risk events could adversely affect the Group’s 
financial results. Such losses can include fines, penalties, loss or theft 
of funds or assets, legal costs, customer compensation, loss of 
shareholder value, reputation loss, loss of life or injury to people,  
and loss of property and/or information. 

Operational risk is typically classified into the risk event type 
categories to measure and compare risks on a consistent basis. 
Examples of operational risk events according to category  
are as follows: 

 } Internal Fraud: is associated with ANZ employees acting outside 
their normal employment conditions/procedures to create a 
financial advantage for themselves or others;

 } External Fraud: fraudulent acts or attempts which originate 

from outside the Group, more commonly associated with digital 
banking, lending, and cards products. Specific threats include 
ATM skimming, malware and phishing attacks and fraudulent 
applications, where financial advantage is obtained;

 } Employment Practices and Workplace Safety: employee relations, 
diversity and discrimination, and health and safety risks to the 
Group’s employees; 

 } Clients, Products and Business Practices: risk of market 

manipulation, product defects, incorrect advice, money laundering 
and misuse or unauthorised disclosure of customer information;

 } Technology: the risk of loss resulting from inadequate or failed 

information technology;

 } Business Disruption (including systems failures): risk that the 
Group’s banking operating systems are disrupted or fail; 

 } Damage to physical assets: risk that a natural disaster or terrorist or 
vandalism attack damages the Group’s buildings or property; and 
 } Execution, Delivery and Process Management: is associated with 
losses resulting from, among other things, process errors made 
by ANZ employees caused by inadequate or poorly designed 
internal processes, or the poor execution of standard processes, 
vendor, supplier or outsource provider errors or failed mandatory 
reporting errors. 

Direct or indirect losses that occur as a result of operational failures, 
breakdowns, omissions or unplanned events could adversely affect 
the Group’s financial results.

16.  The Group is exposed to reputational risk, which 
may adversely affect its business, operations and 
financial condition 

Reputational risk may arise as a result of an external event or  
the Group’s own actions, and adversely affect perceptions about  
the Group held by the public (including the Group’s customers), 
shareholders, investors, regulators or rating agencies. The impact  
of a risk event on the Group’s reputation may exceed any direct  
cost of the risk event itself and may adversely impact the Group’s 
business, operations and financial condition.

184

Damage to the Group’s reputation may also have wide-ranging 
impacts, including adverse effects on the Group’s profitability, 
capacity and cost of sourcing funding, increased regulatory scrutiny 
and availability of new business opportunities. The Group’s ability  
to attract and retain customers could also be adversely affected  
if the Group’s reputation is damaged, which could adversely affect  
the Group’s business prospects, financial performance or 
financial condition.

17.  The Group may be exposed to conduct-related risks relating 
to the provision of advice, recommendations or guidance 
about financial products and services, or behaviours which 
do not appropriately consider the interests of consumers, 
the integrity of financial markets and the expectations  
of the community, in the course of its business activities 

Such risks can result from:
 } the provision of unsuitable or inappropriate advice (eg., 

commensurate with a customer’s objectives and appetite for risk); 

 } the representation of, or disclosure about, a product or service 
which is inaccurate, or does not provide adequate information 
about risks and benefits to customers;

 } the use of information asymmetry to the detriment of customers;
 } a failure to deliver product features and benefits in accordance with 

terms, disclosures, recommendations and/or advice; 

 } a failure to appropriately avoid or manage conflicts of interest; 
 } sales and/or promotion processes (including incentives and 

remuneration for staff engaged in promotion, sales and/or the 
provision of advice);

 } the provision of credit, outside of ANZ policies and standards; and
 } trading activities in financial markets, outside of ANZ policies 

and standards.

The Group is regulated under various legislative regimes in the 
countries in which it operates that provide for customer protection  
in relation to advisory, marketing and sales practices. These may 
include, but are not limited to, appropriate management of conflicts 
of interest, appropriate accreditation standards for staff authorised  
to provide advice about financial products and services, disclosure 
standards, standards for ensuring adequate assessment of client/
product suitability, quality assurance activities, adequate record 
keeping, and procedures for the management of complaints 
and disputes. 

Inappropriate advice about financial products and services may result 
in material litigation (and associated financial costs) and together with 
the failure to avoid or manage conflicts of interest, may expose the 
Group to regulatory actions, restrictions or conditions on banking 
licences and/or reputational consequences.

18.  Disruption of information technology systems or failure  
to successfully implement new technology systems  
could significantly interrupt the Group’s business,  
which may adversely affect its business, operations  
and financial condition 

The Group and its service offerings (including digital banking)  
are highly dependent on information systems applications and 
technology. Therefore, there is a risk that these information systems 
applications and technology, or the services the Group uses or  
is dependent upon, might fail, including because of unauthorised 
access or use. 

Most of the Group’s daily operations are computer-based and 
information systems applications and technology are essential to 
maintaining effective communications with customers. The Group is 
also conscious that threats to information systems applications and 
technology are continuously evolving and that cyber threats and risk 
of attacks are increasing. The Group may not be able to anticipate or 
implement effective measures to prevent or minimise disruptions 
that may be caused by all cyber threats because the techniques used 
can be highly sophisticated and those perpetuating the attacks may 
be well resourced. The exposure to systems risks includes the 
complete or partial failure of information technology systems or data 
centre infrastructure, the inadequacy of internal and third-party 
information technology systems due to, among other things, failure 
to keep pace with industry developments and the capacity of the 
existing systems to effectively accommodate growth, prevent 
unauthorised access and integrate existing and future acquisitions 
and alliances. 

To manage these risks, the Group has disaster recovery and 
information technology governance in place. However, there can  
be no guarantee that the steps the Group is taking in this regard will 
be effective and any failure of these systems could result in business 
interruption, customer dissatisfaction, legal or regulatory breaches 
and liability and ultimately loss of customers, financial compensation, 
damage to reputation and/or a weakening of the Group’s competitive 
position, which could adversely impact the Group’s business and have 
a material adverse effect on the Group’s financial condition 
and operations. 

In addition, the Group has an ongoing need to update and 
implement new information systems applications and technology,  
in part to assist it to satisfy regulatory demands, ensure information 
security, enhance digital banking services for the Group’s customers 
and integrate the various segments of its business. The Group may 
not implement these projects effectively or execute them efficiently, 
which could lead to increased project costs, delays in the ability  
to comply with regulatory requirements, failure of the Group’s 
information security controls or a decrease in the Group’s ability  
to service its customers. ANZ New Zealand relies on ANZ to provide  
a number of information technology systems, and any failure of  
ANZ’s systems could directly affect ANZ New Zealand.

19.  The Group is exposed to risks associated with information 

security including cyber-attacks, which may adversely affect 
its financial results and reputation 

Information security means protecting information and information 
systems from unauthorised access, use, disclosure, disruption, 
modification, perusal, inspection, recording or destruction. As a bank, 
the Group handles a considerable amount of personal and 
confidential information about its customers and its own internal 
operations, including in Australia, New Zealand and India. ANZ 
operates in 33 countries and the risks to our systems are inherently 
higher in certain countries where, for example, political threats  
or targeted cyber-attacks by terrorist or criminal organisations are 
greater. The Group employs a team of information security experts 
who are responsible for the development and implementation of  
the Group’s Information Security Policy. The Group also uses third 
parties to process and manage information on its behalf, and any 
failure by such third parties could adversely affect the Group’s 
business. The Group is conscious that threats to information systems 
are continuously evolving and that cyber threats, including but  
not limited to, cyber compromise, advanced persistent threats, 
distributed denial of service, malware and ransomware attacks, and 
the risk of such attacks are increasing, and as such the Group may be 
unable to develop policies and procedures to adequately address or 
mitigate such risks. Accordingly, information about the Group and/or 

our clients may be inadvertently accessed, inappropriately distributed 
or illegally accessed or stolen. The Group may not be able to 
anticipate or to implement effective measures to prevent or minimise 
damage that may be caused by all information security threats 
because the techniques used can be highly sophisticated and those 
perpetuating the attacks may be well resourced. Any unauthorised 
access of the Group’s information systems or unauthorised use of its 
confidential information could potentially result in disruption of the 
Group’s operations, breaches of privacy laws, regulatory sanctions, 
legal action, and claims for compensation or erosion to the Group’s 
competitive market position, which could adversely affect the  
Group’s financial results and reputation. 

20.  Unexpected changes to the Group’s license to operate in any 
jurisdiction may adversely affect its business, operations and 
financial condition 

The Group is licensed to operate in various countries, states and 
territories. Unexpected changes in the conditions of the licences  
to operate by governments, administrations or regulatory agencies 
which prohibit or restrict the Group from trading in a manner that 
was previously permitted may adversely impact the Group’s business, 
operations and financial condition.

21.  An increase in the failure of third parties to honour their 
commitments in connection with the Group’s trading, 
lending, derivatives and other activities may adversely  
affect its business, operations and financial condition 
The Group is exposed to the potential risk of credit-related losses 
that can occur as a result of a counterparty being unable or unwilling 
to honour its contractual obligations. As with any financial services 
organisation, the Group assumes counterparty risk in connection 
with its lending, trading, derivatives, insurance and other businesses 
where it relies on the ability of a third party (including reinsurers)  
to satisfy its financial obligations to the Group on a timely basis. The 
Group is also subject to the risk that its rights against third parties 
may not be enforceable in certain circumstances.

The risk of credit-related losses may also be increased by a number 
of factors, including deterioration in the financial condition of the 
economy, a sustained high level of unemployment, a deterioration  
of the financial condition of the Group’s counterparties, a reduction 
in the value of assets the Group holds as collateral, and a reduction 
in the market value of the counterparty instruments and obligations 
it holds. 

The Group is directly and indirectly exposed to the natural 
resources sector, including contractors and related industries. 
Lower commodity prices, mining activity, demand for resources, or 
corporate investment in the natural resources sector may adversely 
affect the amount of new lending the Group is able to write, or lead 
to an increase in lending losses from this sector. The ongoing low oil 
prices have resulted in reduced investment and increased asset write 
downs with challenges migrating through the energy supply chain. 

Upstream exploration and production firms and related services 
operators are currently the most directly exposed as new project 
investment is wound back and operations rationalised. Services to 
mining customers are also subject to heightened oversight given  
the cautious outlook for the services sector. This industry-specific 
revenue decline may lead to a broader regional economic downturn 
with a long recovery period.

Credit losses can and have resulted in financial services organisations 
realising significant losses and in some cases failing altogether. 
Should material unexpected credit losses occur to the Group’s credit 
exposures, it could have an adverse effect on the Group’s business, 
operations and financial condition. 

PRINCIPAL RISKS AND UNCERTAINTIES

 185

ANZ ANNUAL REPORT 2016PRINCIPAL RISKS AND UNCERTAINTIES (continued)

22.  The unexpected loss of key staff or inadequate management 

of human resources may adversely affect the Group’s 
business, operations and financial condition 

The Group’s ability to attract and retain suitably qualified and skilled 
employees is an important factor in achieving its strategic objectives. 
The Chief Executive Officer and the management team of the Chief 
Executive Officer have skills and reputation that are critical to setting 
the strategic direction, successful management and growth of the 
Group, and whose unexpected loss due to resignation, retirement, 
death or illness may adversely affect the Group’s business, operations 
and financial condition. If the Group had difficulty retaining or 
attracting highly qualified people for important roles, particularly 
in times of strategic change, the Group’s business, operations and 
financial condition could be adversely affected. 

23.  The Group may be exposed to the impact of future climate 

change, geological events, plant, animal and human 
diseases, and other extrinsic events which may adversely 
affect its business, operations and financial condition 
The Group and its customers are exposed to climate related events, 
including climate change. These events include severe storms, 
drought, fires, cyclones, hurricanes, floods and rising sea levels. The 
Group and its customers may also be exposed to other events such 
as geological events (including volcanic seismic activity or tsunamis), 
plant, animal and human diseases or a pandemic. 

Depending on their severity, events such as these may temporarily 
interrupt or restrict the provision of some local or Group services, and 
may also adversely affect the Group’s financial condition or collateral 
position in relation to credit facilities extended to customers, 
which may adversely affect the Group’s business, operations and 
financial condition.

24.  The Group is exposed to insurance risk, which may adversely 

affect its business, operations and financial condition 
Insurance risk is the risk of loss due to unexpected changes in 
current and future insurance claim rates. In the Group’s life insurance 
business, insurance risk arises primarily through mortality (death)  
and morbidity (illness and injury) risks being greater than expected 
and, in the case of annuity business, should annuitants live longer 
than expected. In August 2015, ANZ ceased to issue home, car and 
travel insurance and became a distributor only of these products. 
Existing business has been transitioned to QBE Insurance Group 
Limited on renewal. The only general insurance risk insured now  
is a small amount of involuntary unemployment benefits as part  
of consumer credit insurance sold in Australia. The Group has 
exposure to insurance risk in both its life insurance and general 
insurance business, which may adversely affect its businesses, 
operations and financial condition. 

25.  The Group is exposed to increased compliance costs and  
the risk of penalties and regulatory scrutiny with respect  
to the significant obligations imposed by global tax 
reporting regimes which are still evolving 

The U.S. Foreign Account Tax Compliance Act ('FATCA') requires 
non-U.S. banks and other financial institutions to undertake specific 
customer due diligence and provide information on account holders 
who are U.S. citizens or tax residents to the United States Federal 
tax authority, the Internal Revenue Service ('IRS') either directly 
or via local tax authorities. If the required customer due diligence 
and provision of account holder information is not undertaken and 
provided in a manner and form meeting the applicable requirements, 
the Group and/or persons owning assets in accounts with Group 
members may be subjected to a 30 percent withholding tax on 
certain amounts. While such withholding tax may currently apply only 

186

to certain payments derived from sources within the United States 
(and, beginning on January 1, 2019, certain gross proceeds from the 
disposition of assets that can give rise to such U.S. source payments), 
no such withholding tax will be imposed on any payments derived 
from sources outside the United States that are made prior to  
January 1, 2019, at the earliest. 

 } In addition to FATCA, the U.S. may require the Group in certain 
circumstances to provide certain information to U.S. payers 
(withholding agents, custodians, etc.) and the Group may face 
adverse consequences in case it does not provide such information 
in compliance with the applicable rules and regulations.
 } The OECD’s Common Reporting Standard ('CRS') provides  

for the automatic exchange of (financial account) information  
('AEOI') in tax matters. Over 90 jurisdictions have committed  
to implement the CRS in 2016 or 2017, with the first exchange  
of information to take place in 2017 or 2018. Countries with  
a start date of 1 January 2016 include Cayman Islands, France, 
Germany, India, the United Kingdom and South Korea. Australia 
has legislated for the CRS to apply from July 1, 2017 (with the 
government to government exchange of information to take place 
by September 2018). Australian financial institutions that do not 
fully comply with all the requirements of the CRS (as modified by 
the implementing legislation), will be subject to administrative 
penalties. The New Zealand Government has released draft 
legislation implementing the CRS with similar timelines as 
Australia. CRS requirements, though generally similar to FATCA, 
have significant differences and a higher standard of compliance  
in many aspects, including penalties for non-collection of 
prescribed customer information. 

 } In line with other global financial institutions, ANZ has made 
and is expected to make significant investments in order to 
comply with, in all the countries that it operates in, the extensive 
requirements of FATCA, the CRS and the various other in-country 
tax reporting initiatives.

26.  The Group may experience changes in the valuation of some 

of its assets and liabilities that may have a material adverse 
effect on its earnings and/or equity 

Under AASs, the Group recognises the following instruments at fair 
value with changes in fair value recognised in earnings or equity: 
 } derivative instruments, including in the case of fair value hedging, 
the fair value adjustment on the underlying hedged exposure with 
changes in fair value recognised in earnings with the exception  
of derivatives designated in qualifying cash flow or net investment 
hedges where the change is recognised in equity and released  
to earnings together with the underlying hedged exposure; 

 } assets and liabilities held for trading; 
 } available-for-sale assets with changes in fair value recognised  

in equity unless the asset is impaired, in which case, the decline  
in fair value is recognised in earnings; and 

 } assets and liabilities designated at fair value through profit and loss 
with changes recognised in earnings with the exception of changes 
in fair value attributable to the own credit component of liabilities 
that is recognised in equity. 

Generally, in order to establish the fair value of these instruments, 
the Group relies on quoted market prices or, where the market for 
a financial instrument is not sufficiently active, fair values are based 
on present value estimates or other accepted valuation techniques 
which incorporate the impact of factors that would influence the  
fair value as determined by a market participant. The fair value  
of these instruments is impacted by changes in market prices  
or valuation inputs which could have a material adverse effect  
on the Group’s earnings. 

In addition, the Group may be exposed to a reduction in the  
value of non-lending related assets as a result of impairments  
loss which is recognised in earnings. The Group is required to assess 
the recoverability of the goodwill balances at least annually and  
other non-financial assets including premises and equipment, 
investment in associates, capitalised software and other intangible 
assets (including acquired portfolio of insurance and investment 
business and deferred acquisition costs) where there are indicators  
of impairment.

For the purpose of assessing the recoverability of the goodwill 
balances, the Group uses either a discounted cash flow or a multiple 
of earnings calculation. Changes in the assumptions upon which 
the calculation is based, together with expected changes in future 
cash flows, could materially impact this assessment, resulting in the 
potential write-off of a part or all of the goodwill balances. 

In respect of other non-financial assets, in the event that an asset  
is no longer in use, or that the cash flows generated by the asset  
do not support the carrying value, impairment may be recorded. 

27.  Changes to accounting policies may adversely affect  

the Group’s financial position or performance 

 } The accounting policies and methods that the Group applies are 
fundamental to how it records and reports its financial position 
and results of operations. Management must exercise judgment 
in selecting and applying many of these accounting policies and 
methods so that they not only comply with generally accepted 
accounting principles but they also reflect the most appropriate 
manner in which to record and report on the Group’s financial 
position and results of operations. However, these accounting 
policies may be applied inaccurately, resulting in a misstatement  
of the Group’s financial position and results of operations. In 
addition, the application of new or revised generally accepted 
accounting principles could have a material adverse effect  
on the Group’s financial position and results of operations.

 } In some cases, management must select an accounting policy or 

method from two or more alternatives, any of which might comply 
with the generally accepted accounting principles applicable to the 
Group and be reasonable under the circumstances, yet might result 
in reporting materially different outcomes than would have been 
reported under another alternative. 

28.  Litigation and contingent liabilities may adversely affect  
the Group’s business, operations and financial condition 
From time to time, the Group may be subject to material litigation, 
regulatory actions, legal or arbitration proceedings and other 
contingent liabilities which may adversely affect the Group’s  
business, operations and financial condition. 

The Group had contingent liabilities as at 30 September 2016 in respect 
of the matters outlined in note 41 to the 2016 Financial Statements. 

Note 41 includes, among other things, descriptions of:
 } bank fees litigation;
 } proceedings in relation to Bank Bill Swap Rate;
 } regulator investigations into foreign exchange trading; and
 } security recovery actions.

In recent years there have been significant increases in the nature  
and scale of regulatory investigations and reviews, enforcement 
actions (whether by court action or otherwise) and the quantum  
of fines issued by regulators, particularly against financial institutions 
both in Australia and globally. The nature of these investigations 
and reviews can be wide ranging and, for example, currently include 
a range of matters including responsible lending practices, wealth 
advice and product suitability, conduct in financial markets and 
capital market transactions. During the year, ANZ has received  
various notices and requests for information from its regulators as 
part of both industry-wide and ANZ-specific reviews. The outcomes 
and total costs associated with such reviews remain uncertain.

There is a risk that contingent liabilities may be larger than anticipated 
or that additional litigation, regulatory actions, legal or arbitration 
proceedings or other contingent liabilities may arise. 

There are no governmental, legal or arbitration proceedings 
(including any such proceedings which are pending or threatened  
of which ANZ is aware) that have arisen since 30 September 2016 up 
to the date of this 2016 Annual Report which may have a significant 
effect on the financial position or profitability of ANZ and its 
subsidiaries taken as a whole.

29.  The Group regularly considers acquisition and divestment 
opportunities, and there is a risk that the Group may 
undertake an acquisition or divestment that could result  
in a material adverse effect on its business, operations  
and financial condition 

The Group regularly examines a range of corporate opportunities, 
including material acquisitions and disposals, with a view to 
determining whether those opportunities will enhance the Group’s 
strategic position and financial performance. 

There can be no assurance that any acquisition (or divestment) 
would have the anticipated positive results, including results relating 
to the total cost of integration (or separation), the time required to 
complete the integration (or separation), the amount of longer-term 
cost savings, the overall performance of the combined (or remaining) 
entity, or an improved price for the Group’s securities. The Group’s 
operating performance, risk profile and capital structure may be 
affected by these corporate opportunities and there is a risk that the 
Group’s credit ratings may be placed on credit watch or downgraded 
if these opportunities are pursued.

Integration (or separation) of an acquired (or divested) business 
can be complex and costly, sometimes including combining (or 
separating) relevant accounting and data processing systems, and 
management controls, as well as managing relevant relationships 
with employees, customers, regulators, counterparties, suppliers 
and other business partners. Integration (or separation) efforts could 
create inconsistencies in standards, controls, procedures and policies, 
as well as diverting management attention and resources. This could 
adversely affect the Group’s ability to conduct its business successfully 
and impact the Group’s operations or results. Additionally, there can 
be no assurance that employees, customers, counterparties, suppliers 
and other business partners of newly acquired (or retained) businesses 
will remain post-acquisition (or post-divestment), and the loss of 
employees, customers, counterparties, suppliers and other business 
partners could adversely affect the Group’s operations or results. 

PRINCIPAL RISKS AND UNCERTAINTIES

 187

ANZ ANNUAL REPORT 2016SUPPLEMENTARY INFORMATION

1: Exchange Rates
The exchange rates used in the translation of the results and the 
assets and liabilities of major overseas branches and controlled 
entities are:

Chinese Renminbi
Euro
Pound Sterling
Indian Rupee
Indonesian Rupiah
Japanese Yen
Malaysian Ringgit
New Taiwan Dollar
New Zealand Dollar
Papua New Guinea Kina
United States Dollar

2016

2015

Closing

Average

Closing

Average

5.0809
0.6789
0.5874
50.764
9,900
76.844
3.1576
23.895
1.0487
2.4143
0.7617

4.8064
0.6626
0.5159
49.179
9,887
82.039
3.0430
23.904
1.0737
2.2606
0.7361

4.4573
0.6229
0.4625
46.142
10,281
84.072
3.1176
23.066
1.1003
2.0123
0.7013

4.8803
0.6838
0.5074
49.522
10,199
93.515
2.8761
24.543
1.0785
2.0940
0.7839

2. Explanation of adjustments between 
statutory profit and cash profit

NON-IFRS INFORMATION

The Group provides additional measures of performance which  
are prepared on a basis other than in accordance with accounting 
standards. The guidance provided in Australian Securities and 
Investments Commission Regulatory Guide 230 has been followed 
when presenting this information.

ADJUSTMENTS BETWEEN STATUTORY PROFIT  
AND CASH PROFIT

Cash profit represents ANZ’s preferred measure of the result of the 
ongoing business activities of the Group, enabling readers to assess 
Group and Divisional performance against prior periods and against 
peer institutions. To calculate cash profit, the Group excludes non-core 
items from statutory profit (refer to Glossary for further details). The 
adjustments made in arriving at cash profit are included in statutory 
profit which is subject to audit within the context of the Group 
statutory audit opinion. Cash profit is not subject to review or audit  
by the external auditor, however, the external auditor has informed  
the Audit Committee that the adjustments have been determined  
on a consistent basis across each year presented.

Refer to page 18 for a summary of the profit after tax impact  
of adjustments between statutory profit and cash profit.

TREASURY SHARES ADJUSTMENT

ANZ shares held by the Group in Wealth Australia are deemed to  
be Treasury shares for accounting purposes. Dividends and realised 
and unrealised gains and losses from these shares are reversed  
as these are not permitted to be recognised as income for statutory 
reporting purposes. In deriving cash profit, these earnings are 
included to ensure there is no asymmetrical impact on the Group’s 
profits because the Treasury shares are held to support policy 
liabilities which are revalued through the Income Statement. 
Accordingly, the full year gain of $44 million after tax ($46 million 
pre-tax) reversed for statutory accounting purposes has been  
added back to cash profit.

REVALUATION OF POLICY LIABILITIES

When calculating policy liabilities, the projected future cash flows  
on insurance contracts are discounted to reflect the present value  
of the obligation, with the impact of changes in the market discount 
rate each period being reflected in the income statement. ANZ 
includes the impact on the remeasurement of the insurance contract 
attributable to changes in the market discount rates as an adjustment 
to statutory profit to remove the volatility attributable to changes  
in market interest rates which reverts to zero over the life of the 
insurance contract.

ECONOMIC HEDGES AND REVENUE HEDGES

The Group enters into economic hedges to manage its interest rate 
and foreign exchange risk. The application of 'AASB 139: Financial 
Instruments – Recognition and Measurement' results in fair value 
gains and losses being recognised within the income statement. ANZ 
removes the mark-to-market adjustments from cash profit since the 
profit or loss resulting from the hedge transactions will reverse over 
time to match with the profit or loss from the economically hedged 
item as part of cash profit. This includes gains and losses arising from 
approved classes of derivatives not designated in accounting hedge 
relationships but which are considered to be economic hedges, 
including hedges of larger foreign exchange denominated revenue 
and expense streams, primarily NZD and USD (and USD correlated),  
as well as ineffectiveness from designated accounting hedges. 
Economic hedging comprises:
 } Funding related swaps (primarily cross currency interest rate 

swaps) that are used to convert the proceeds of foreign currency 
debt issuances into floating rate Australian Dollar and New Zealand 
Dollar debt. As these swaps do not qualify for hedge accounting, 
movements in the fair values are recorded in the income statement. 
The main drivers of these fair values are currency basis spreads and 
the Australian Dollar and New Zealand Dollar fluctuation against 
other major funding currencies.

 } Economic hedges of select structured finance and specialised 
leasing transactions that do not qualify for hedge accounting.  
The main drivers of these fair value adjustments are movements  
in the Australian and New Zealand term structure of interest rates.
 } Ineffectiveness from designated accounting hedge relationships.

188

Adjustments to the income statement 
Timing differences where IFRS results in asymmetry 
between the hedge and hedged items 

Economic hedging
Revenue hedges 

Increase/(decrease) to cash profit before tax 

Increase/(decrease) to cash profit after tax

Cumulative increase/(decrease) to cash profit 
pre-tax relating to economic hedging
Timing differences where IFRS results in asymmetry 
between the hedge and hedged items (before tax)

Economic hedging1
Revenue hedges

2016
$m

2015
$m

 180 
 93 

 273 

 194 

 (256)
 (4)

 (260)

 (182)

 As at 

2016
$m

2015
$m

442
125

567

294
32

326

1  A reduction of $32 million was made to the cumulative economic hedging balance  
on 1 October 2015. The reduction related to balances not recycled into cash profit  
between 2008 and 2014. 

CREDIT RISK ON IMPAIRED DERIVATIVES  
(NIL PROFIT AFTER TAX IMPACT)

The charge to income for derivative credit valuation adjustments of 
$27 million on defaulted and impaired derivative exposures has been  
reclassified to cash credit impairment charges (2015: $26 million).  
The reclassification has been made to reflect the manner in which  
the defaulted and impaired derivatives are managed.

POLICYHOLDERS TAX GROSS UP  
(NIL PROFIT AFTER TAX IMPACT)

For statutory reporting purposes policyholder income tax and other 
related taxes paid on behalf of policyholders are included in net funds 
management and insurance income and income tax expense. The 
gross up of $217 million (2015: $186 million) has been excluded from 
the cash results as it does not reflect the underlying performance  
of the business which is assessed on a net of policyholder tax basis.

STRUCTURED CREDIT INTERMEDIATION TRADES

ANZ entered into a series of structured credit intermediation trades 
with US financial guarantors from 2004 to 2007. The underlying 
structures involve credit default swaps (CDSs) over synthetic 
collateralised debt obligations (CDOs), portfolios of external 
collateralised loan obligations (CLOs) or specific bonds/floating  
rate notes (FRNs). ANZ sold protection using CDSs over these 
structures and then to mitigate risk, purchased protection via  
CDSs over the same structures from eight US financial guarantors. 

Being derivatives, both the sold protection and purchased 
protection are measured at fair value and marked-to-model. Prior 
to the commencement of the global financial crisis, movements 
in valuations of these positions were not significant and largely 
offset each other. Following the onset of the global financial crisis, 
the purchased protection has provided only a partial offset against 
movements in valuation of the sold protection because: 
 } one of the counterparties to the purchased protection defaulted 

and many of the remaining counterparties were downgraded; and

 } the derivative CVA applied to the counterparties to the 

purchased protection is impacted by changes relating to their 
credit worthiness.

ANZ is monitoring this portfolio with a view to reducing the 
exposures via termination and restructuring of both the purchased 
and sold protection if and when ANZ deems it cost effective relative 
to the perceived risk associated with a specific trade or counterparty. 
As at 30 September 2016, ANZ’s remaining exposure is against 
two financial guarantors. The bought and sold notional protection 
are by nature largely offsetting, with the notional amount on the 
outstanding bought CDSs acquired to offset the outstanding sold 
CDSs at 30 September 2016 both amount to $0.7 billion (2015: 
$0.7 billion). The profit and loss impact of credit risk on the bought 
CDSs is driven by market movements in credit spreads and AUD/USD 
and NZD/USD rates.
The (gain)/loss on structured credit intermediation trades is included 
as an adjustment to cash profit as it relates to a legacy business where, 
unless terminated early, the fair value movements are expected to 
reverse to zero in future periods.

Increase/(decrease) to cash profit
Profit before income tax
Income tax expense

Profit after income tax

Financial impacts on credit intermediation trades
Mark-to-market exposure to financial guarantors 
(excluding CVA)

Cumulative costs relating to financial guarantors1
CVA for outstanding transactions

Realised close out and hedge costs

Cumulative life to date charges

2016
$m

2015
$m

 (6)
 2 

 (4)

 (8)
2 

 (6)

   As at 

2016
$m

2015
$m

67

11
372

383

69

17

372

389

1   The cumulative costs in managing the positions include realised losses relating  

to restructuring of trades in order to reduce risks and realised losses on termination  
of sold protection trades. It also includes foreign exchange hedging losses.

SUPPLEMENTARY INFORMATION

 189

ANZ ANNUAL REPORT 2016SHAREHOLDER INFORMATION

Ordinary Shares

At 4 October 2016, the twenty largest holders of ANZ ordinary shares held 1,645,980,128 ordinary shares, equal to 56.22% of the total issued 
ordinary capital. At 4 October 2016 the issued ordinary capital was 2,927,476,660 ordinary shares.

Name

Number of  
shares

% of  
shares 

BNP PARIBAS NOMS PTY LTD 

CITICORP NOMINEES PTY LIMITED 

1 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
J P MORGAN NOMINEES AUSTRALIA LIMITED
2
3 NATIONAL NOMINEES LIMITED
4 CITICORP NOMINEES PTY LIMITED
5
6 CITICORP NOMINEES PTY LIMITED 
7
BNP PARIBAS NOMINEES PTY LTD 
8 AMP LIFE LIMITED
9
10 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 
11 RBC INVESTOR SERVICES AUSTRALIA NOMINEES PTY LIMITED 
12 ARGO INVESTMENTS LIMITED
13 ANZEST PTY LTD 
14 AUSTRALIAN FOUNDATION INVESTMENT COMPANY LIMITED
15 ANZEST PTY LTD 
16 IOOF INVESTMENT MANAGEMENT LIMITED 
17 NAVIGATOR AUSTRALIA LTD 
18 NULIS NOMINEES (AUSTRALIA) LIMITED 
19 UBS NOMINEES PTY LTD
20 MILTON CORPORATION LIMITED

Total

DISTRIBUTION OF SHAREHOLDINGS

At 4 October 2016
Range of shares

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

592,529,071
398,719,922
207,699,829
189,889,027
72,827,484
35,858,500
28,495,294
17,152,214
16,817,021
16,034,877
14,280,036
9,762,275
9,342,412
8,487,710
6,240,403
5,141,737
4,929,069
4,583,365
3,852,535
3,337,347

1,645,980,128

Number of  
shares

123,345,275
443,490,808
217,657,193
336,311,186
1,806,672,198

20.24
13.62
7.09
6.49
2.49
1.22
0.97
0.59
0.57
0.55
0.49
0.33
0.32
0.29
0.21
0.18
0.17
0.16
0.13
0.11

56.22

% of  
shares

4.21
15.15
7.43
11.50
61.71

Number of  
holders

% of  
holders

301,533
194,615
31,315
16,768
481

544,712

55.35
35.73
5.75
3.08
0.09

100.00

2,927,476,660

100.00

At 4 October 2016: 
–  there were no persons with a substantial shareholding in the Company;
–  the average size of holdings of ordinary shares was 5,374 (2015: 5,290) shares; and
–  there were 10,987 holdings (2015:10,556 holdings) of less than a marketable parcel (less than $500 in value or 18 shares based on the market price of $28.10 per share), which is less than 2.02%  

of the total holdings of ordinary shares.

VOTING RIGHTS OF ORDINARY SHARES
The Constitution provides for votes to be cast as follows:
i)  on show of hands, one vote for each shareholder; and 
ii)  on a poll, one vote for every fully paid ordinary share. 

A register of holders of ordinary shares is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

190

ANZ Convertible Preference Shares

ANZ CPS2

On 17 December 2009 the Company issued convertible preference shares (ANZ CPS2) which were offered pursuant to a prospectus dated  
18 November 2009.
At 4 October 2016, the twenty largest holders of ANZ CPS2 held 2,120,775 securities, equal to 19.87% of the total issued securities.  
At 4 October 2016 the total number of CPS2 on issue was 10,683,282.

Name

Number of  
securities

% of  
securities 

J P MORGAN NOMINEES AUSTRALIA LIMITED

IOOF INVESTMENT MANAGEMENT LIMITED 
THE AUSTRALIAN NATIONAL UNIVERSITY

1 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
2
3
4 CITICORP NOMINEES PTY LIMITED
5
6 NULIS NOMINEES (AUSTRALIA) LIMITED 
7 NAVIGATOR AUSTRALIA LTD 
8 NATIONAL NOMINEES LIMITED
9 UBS NOMINEES PTY LTD
10 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 2
11 W MITCHELL INVESTMENTS PTY LTD 
12 AUSTRALIAN EXECUTOR TRUSTEES LIMITED 
13 NETWEALTH INVESTMENTS LIMITED 
14 IOOF INVESTMENT MANAGEMENT LIMITED 
15 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 3
16 BOND STREET CUSTODIANS LIMITED 
17 MR ANTHONY CHARLES KAISER
18 MRS KAY SEYMOUR
19 ST HEDWIG VILLAGE
20 BNP PARIBAS NOMS PTY LTD 

Total

DISTRIBUTION OF ANZ CPS2 HOLDINGS

At 4 October 2016
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

559,733
266,029
190,000
160,238
103,349
97,419
89,262
85,037
67,637
65,870
60,000
57,727
44,742
43,522
43,270
40,391
40,000
38,561
35,000
32,988

5.24
2.49
1.78
1.50
0.97
0.91
0.84
0.80
0.63
0.62
0.56
0.54
0.42
0.41
0.41
0.38
0.37
0.36
0.33
0.31

2,120,775

19.87

Number of  
securities

4,846,929
2,306,154
649,195
1,601,655
1,279,349

% of  
securities

45.37
21.59
6.08
14.99
11.97

Number of  
holders

% of  
holders

16,542
1,122
84
55
5

17,808

92.89
6.30
0.47
0.31
0.03

100.00

10,683,282

100.00

At 4 October 2016 there were 31 holdings (2015: 13 holdings) of less than a marketable parcel (less than $500 in value or 6 securities based on the market price of $99.899 per security), which is less 
than 0.18% of the total holdings of ANZ CPS2.

VOTING RIGHTS OF ANZ CPS2

An ANZ CPS2 holder has the right to vote at a meeting of members 
of the Company in the following circumstances and in no others: 
i)  on any proposal to reduce the Company’s share capital, other 
than a resolution to approve a redemption of the ANZ CPS2;
ii)  on a proposal that affects the rights attached to the ANZ CPS2;
iii)  on any resolution to approve the terms of a buy-back agreement, 
other than a resolution to approve a redemption of ANZ CPS2;

iv)  on a proposal to wind up the Company;
v)  on a proposal for the disposal of the whole of the Company’s 

property, business and undertaking;

vi)  on any matter during a winding up of the Company; and
vii)  on any matter during a period in which a dividend remains unpaid.

On a resolution or proposal on which an ANZ CPS2 holder  
is entitled to vote, the ANZ CPS2 holder has:
i)  on a show of hands, one vote; and
ii)  on a poll, one vote for each ANZ CPS2 held.

A register of holders of ANZ CPS2 is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

SHAREHOLDER INFORMATION

 191

ANZ ANNUAL REPORT 2016SHAREHOLDER INFORMATION (continued)

ANZ CPS3 

On 28 September 2011 the Company issued convertible preference shares (ANZ CPS3) which were offered pursuant to a prospectus dated  
31 August 2011.

At 4 October 2016, the twenty largest holders of ANZ CPS3 held 2,351,090 securities, equal to 17.53% of the total issued securities.  
At 4 October 2016 the total number of ANZ CPS3 on issue was 13,400,000.

Name

Number of  
securities

% of  
securities 

SLATTS 2 PTY LIMITED

RAKIO PTY LTD 

1 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
2
3 NAVIGATOR AUSTRALIA LTD 
4
IOOF INVESTMENT MANAGEMENT LIMITED 
5 AUSTRALIAN EXECUTOR TRUSTEES LIMITED 
6 NULIS NOMINEES (AUSTRALIA) LIMITED 
7 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 2
8 CITICORP NOMINEES PTY LIMITED
9
10 THE AUSTRALIAN NATIONAL UNIVERSITY
11 DIMBULU PTY LTD
12 LONGHURST MANAGEMENT SERVICES PTY LTD
13 MICHAEL COPPEL VENTURES P/L 
14 BNP PARIBAS NOMS PTY LTD 
15 JMB PTY LIMITED
16 J P MORGAN NOMINEES AUSTRALIA LIMITED
17 NETWEALTH INVESTMENTS LIMITED 
18 EASTCOTE PTY LTD 
19 RANDAZZO C & G DEVELOPMENTS PTY LTD
20 NATIONAL NOMINEES LIMITED

Total

DISTRIBUTION OF ANZ CPS3 HOLDINGS

At 4 October 2016
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

487,081
200,000
169,974
146,158
137,877
136,934
112,742
100,426
99,000
93,280
85,000
83,246
80,000
71,610
70,000
68,648
65,263
50,000
50,000
43,851

3.63
1.49
1.27
1.09
1.03
1.02
0.84
0.75
0.74
0.70
0.63
0.62
0.60
0.53
0.52
0.51
0.49
0.37
0.37
0.33

2,351,090

17.53

Number of  
securities

6,211,727
3,230,947
770,188
1,695,946
1,491,192

% of  
securities

46.35
24.11
5.75
12.66
11.13

Number of 
holders

% of  
holders

19,244
1,548
101
54
8

20,955

91.83
7.39
0.48
0.26
0.04

100.00

13,400,000

100.00

At 4 October 2016 there were 14 holdings (2015:10 holdings) of less than a marketable parcel (less than $500 in value or 5 securities based on the market price of $100.800 per security), which is less 
than 0.07% of the total holdings of ANZ CPS3. 

VOTING RIGHTS OF ANZ CPS3

An ANZ CPS3 holder has the right to vote at a meeting of members 
of the Company in the following circumstances and in no others: 
i)  on any proposal to reduce the Company’s share capital, other 
than a resolution to approve a redemption of the ANZ CPS3;
ii)  on a proposal that affects the rights attached to the ANZ CPS3;
iii)  on any resolution to approve the terms of a buy-back agreement, 
other than a resolution to approve a redemption of ANZ CPS3;

iv)  on a proposal to wind up the Company;
v)  on a proposal for the disposal of the whole of the Company’s 

property, business and undertaking;

vi)  on any matter during a winding-up of the Company; and

vii)  on any matter during a period in which a dividend 

remains unpaid.

On a resolution or proposal on which an ANZ CPS3 holder  
is entitled to vote, the ANZ CPS3 holder has:
i)  on a show of hands, one vote; and
ii)  on a poll, one vote for each ANZ CPS3 held.

A register of holders of ANZ CPS3 is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

192

 
ANZ Capital Notes

ANZ CN1

On 7 August 2013 the Company issued convertible subordinated perpetual notes (ANZ CN1) which were offered pursuant to a prospectus dated  
10 July 2013.

At 4 October 2016 the twenty largest holders of ANZ CN1 held 2,023,736 securities, equal to 18.09% of the total issued securities.  
At 4 October 2016 the total number of ANZ CN1 on issue was 11,200,000.

Name

Number of  
securities

% of  
securities 

BNP PARIBAS NOMS PTY LTD 

J P MORGAN NOMINEES AUSTRALIA LIMITED

1 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
2
3 NAVIGATOR AUSTRALIA LTD 
4 NETWEALTH INVESTMENTS LIMITED 
5 CITICORP NOMINEES PTY LIMITED
6 NATIONAL NOMINEES LIMITED
7
8 NULIS NOMINEES (AUSTRALIA) LIMITED 
9 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 2
10 IOOF INVESTMENT MANAGEMENT LIMITED 
11 SERVCORP HOLDINGS PTY LTD
12 AUSTRALIAN EXECUTOR TRUSTEES LIMITED 
13 DIMBULU PTY LTD
14 RANDAZZO C & G DEVELOPMENTS PTY LTD
15 AUSTRALIAN MASTERS YIELD FUND NO 5 LIMITED
16 ADCO CONSTRUCTIONS PTY LTD
17 THORSEN INVESTMENTS PTY LTD
18 NETWEALTH INVESTMENTS LIMITED 
19 BARRETT SUPERFUND PTY LTD 
20 SIR MOSES MONTEFIORE JEWISH HOME 

Total

DISTRIBUTION OF ANZ CN1 HOLDINGS

At 4 October 2016
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

416,138
199,993
158,589
139,265
136,620
128,882
128,578
119,734
97,053
76,488
58,325
50,762
50,000
50,000
45,410
40,000
40,000
37,899
25,000
25,000

3.72
1.79
1.42
1.24
1.22
1.15
1.15
1.07
0.87
0.68
0.52
0.45
0.45
0.45
0.41
0.36
0.36
0.34
0.22
0.22

2,023,736

18.09

Number of  
securities

5,161,503
2,904,537
689,110
1,017,051
1,427,799

% of  
securities

46.09
25.93
6.15
9.08
12.75

Number of  
holders

% of  
holders

15,543
1,394
89
37
8

17,071

91.04
8.17
0.52
0.22
0.05

100.00

11,200,000

100.00

At 4 October 2016 there were 3 holdings (2015: 6 holdings) of less than a marketable parcel (less than $500 in value or 6 securities based on the market price of $97.020 per security), which is less 
than 0.02% of the total holdings of ANZ CN1.

VOTING RIGHTS OF ANZ CN1

ANZ CN1 do not confer on holders a right to vote at any meeting of members of the Company.

A register of holders of ANZ CN1 is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

SHAREHOLDER INFORMATION

 193

ANZ ANNUAL REPORT 2016SHAREHOLDER INFORMATION (continued)

ANZ CN2

On 31 March 2014 the Company issued convertible subordinated perpetual notes (ANZ CN2) which were offered pursuant to a prospectus dated 
19 February 2014.

At 4 October 2016 the twenty largest holders of ANZ CN2 held 2,969,061 securities, equal to 18.45% of the total issued securities.  
At 4 October 2016 the total number of ANZ CN2 on issue was 16,100,000.

Name

Number of  
securities

% of  
securities 

JOHN E GILL TRADING PTY LTD

BNP PARIBAS NOMS PTY LTD 
J P MORGAN NOMINEES AUSTRALIA LIMITED
IOOF INVESTMENT MANAGEMENT LIMITED 

1 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
2
3
4
5 NAVIGATOR AUSTRALIA LTD 
6
7 NETWEALTH INVESTMENTS LIMITED 
8 NULIS NOMINEES (AUSTRALIA) LIMITED 
9
LIGHTNINGEDGE PTY LTD
10 NATIONAL NOMINEES LIMITED
11 RBC INVESTOR SERVICES AUSTRALIA NOMINEES PTY LIMITED 
12 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 2
13 CITICORP NOMINEES PTY LIMITED
14 NETWEALTH INVESTMENTS LIMITED 
15 AUSTRALIAN EXECUTOR TRUSTEES LIMITED 
16 RAKIO PTY LTD 
17 AUSTRALIAN MASTERS YIELD FUND NO 5 LIMITED
18 BALLARD BAY PTY LTD 
19 JMB PTY LIMITED
20 KOLL PTY LTD 

Total

DISTRIBUTION OF ANZ CN2 HOLDINGS

At 4 October 2016
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

937,122
249,358
196,345
176,457
166,349
165,026
155,718
106,813
100,000
87,343
86,504
78,704
72,220
70,495
60,607
60,000
50,000
50,000
50,000
50,000

5.82
1.55
1.22
1.10
1.03
1.03
0.97
0.66
0.62
0.54
0.54
0.49
0.45
0.44
0.38
0.37
0.31
0.31
0.31
0.31

2,969,061

18.45

Number of  
securities

6,750,358
4,000,782
1,029,792
2,165,880
2,153,188

% of  
securities

41.93
24.85
6.40
13.45
13.37

Number of  
holders

% of  
holders

20,366
1,986
136
83
8

22,579

90.19
8.80
0.60
0.37
0.04

100.00

16,100,000

100.00

At 4 October 2016 there were 3 holdings (2015: 3 holdings) of less than a marketable parcel (less than $500 in value or 6 securities based on the market price of $95.200 per security), which is less 
than 0.02% of the total holdings of ANZ CN2

VOTING RIGHTS OF ANZ CN2

ANZ CN2 do not confer on holders a right to vote at any meeting of members of the Company.

A register of holders of ANZ CN2 is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

194

ANZ CN3

On 5 March 2015 the Company acting through its New Zealand Branch, issued convertible subordinated perpetual notes (ANZ CN3) which were 
offered pursuant to a prospectus dated 5 February 2015.

At 4 October 2016 the twenty largest holders of ANZ CN3 held 1,709,262 securities, equal to 17.64% of the total issued securities.  
At 4 October 2016 the total number of ANZ CN3 on issue was 9,701,791.

Number of  
securities

% of securities 

392,763
167,000
100,600
100,000
92,322
90,755
75,000
72,526
71,876
62,173
61,303
60,000
50,000
50,000
50,000
48,874
45,284
44,250
40,000
34,536

4.05
1.72
1.04
1.03
0.95
0.94
0.77
0.75
0.74
0.64
0.63
0.62
0.52
0.52
0.52
0.50
0.47
0.46
0.41
0.36

1,709,262

17.64

Number of  
securities

3,979,830
2,442,260
787,116
1,832,222
660,363

% of  
securities

41.02
25.17
8.11
18.89
6.81

Name

JDB SERVICES PTY LTD 
SANDHURST TRUSTEES LTD 
BNP PARIBAS NOMS PTY LTD 
J P MORGAN NOMINEES AUSTRALIA LIMITED

1 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
LONGHURST MANAGEMENT SERVICES PTY LTD
2
TRANSFIELD FINANCE PTY LTD
3
4
RAKIO PTY LTD 
5 NETWEALTH INVESTMENTS LIMITED 
6
7
8
9
10 RBC INVESTOR SERVICES AUSTRALIA NOMINEES PTY LIMITED 
11 CITICORP NOMINEES PTY LIMITED
12 MR YUXIANG DU
13 GARRY JOHNSON + MARGARET JOHNSON 
14 ROOKWOOD GENERAL CEMETERIES RESERVE
15 THE WALTER AND ELIZA HALL INSTITUTE OF MEDICAL RESEARCH
16 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 2
17 NATIONAL NOMINEES LIMITED
18 HAWAII INVESTMENTS PTY LTD
19 MR PAUL WILLIAM BROTCHIE + MR KENNETH FRANCIS WALLACE 
20 NULIS NOMINEES (AUSTRALIA) LIMITED 

Total

DISTRIBUTION OF ANZ CN3 HOLDINGS

At 4 October 2016
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

Number of  
holders

% of  
holders

11,742
1,126
97
57
3

13,025

90.15
8.65
0.74
0.44
0.02

100.00

9,701,791

100.00

At 4 October 2016 there were 2 holdings (2015: 2 holdings) of less than a marketable parcel (less than $500 in value or 6 securities based on the market price of $96.500 per security), which is less 
than 0.02% of the total holdings of ANZ CN3.

VOTING RIGHTS OF ANZ CN3

ANZ CN3 do not confer on holders a right to vote at any meeting of members of the Company.

A register of holders of ANZ CN3 is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

SHAREHOLDER INFORMATION

 195

ANZ ANNUAL REPORT 2016SHAREHOLDER INFORMATION (continued)

ANZ CN4

On 27 September 2016 the Company issued convertible subordinated perpetual notes (ANZ CN4) which were offered pursuant to a prospectus 
dated 24 August 2016.

At 4 October 2016 the twenty largest holders of ANZ CN4 held 3,632,485 securities, equal to 22.39% of the total issued securities.  
At 4 October 2016 the total number of ANZ CN4 on issue was 16,220,000.

Name

IOOF INVESTMENT MANAGEMENT LIMITED 

1 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
J P MORGAN NOMINEES AUSTRALIA LIMITED
2
3 NATIONAL NOMINEES LIMITED
4
5 CITICORP NOMINEES PTY LIMITED
PEJR INVESTMENTS PTY LTD 
6
7 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 2
8 NATIONAL NOMINEES LIMITED 
9 NAVIGATOR AUSTRALIA LTD 
10 NETWEALTH INVESTMENTS LIMITED 
11 NULIS NOMINEES (AUSTRALIA) LIMITED 
12 JMB PTY LIMITED
13 DIMBULU PTY LTD
14 AUSTRALIAN EXECUTOR TRUSTEES LIMITED 
15 SMITH PROPERTY GROUP PTY LTD
16 RANDAZZO C & G DEVELOPMENTS PTY LTD
17 BNP PARIBAS NOMS PTY LTD 
18 ERIC NOMINEES AUSTRALIA PTY LTD
19 MR PHILIP WILLIAM DOYLE
20 PAMDALE INVESTMENTS PTY LTD

Total

DISTRIBUTION OF ANZ CN4 HOLDINGS

At 4 October 2016
Range of securities

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
Over 100,000

Total

Number of  
securities

% of securities 

766,394
446,891
328,258
219,000
210,850
196,073
195,070
177,650
164,374
122,133
113,659
100,600
100,000
83,182
80,000
78,500
71,430
71,300
60,000
47,121

4.72
2.76
2.02
1.35
1.30
1.21
1.20
1.10
1.01
0.75
0.70
0.62
0.62
0.51
0.49
0.49
0.44
0.44
0.37
0.29

3,632,485

22.39

Number of  
securities

6,102,718
4,099,182
1,075,469
1,901,679
3,040,952

% of  
securities

37.63
25.27
6.63
11.72
18.75

Number of  
holders

% of  
holders

17,541
1,881
138
78
12

19,650

89.27
9.57
0.70
0.40
0.06

100.00

16,220,000

100.00

At 4 October 2016 there were 4 holdings (2015: nil holdings) of less than a marketable parcel (less than $500 in value or 5 securities based on the market price of $100.860 per security), which is less 
than 0.03% of the total holdings of ANZ CN4.

VOTING RIGHTS OF ANZ CN4

ANZ CN4 do not confer on holders a right to vote at any meeting of members of the Company.

A register of holders of ANZ CN4 is held at:

452 Johnston Street 
Abbotsford 
Victoria, Australia 
(Telephone: +61 3 9415 4010)

196

Employee Shareholder Information

American Depositary Receipts

The Group has American Depositary Receipts (ADRs) representing 
American Depositary Shares (ADSs) that are traded on the over-the-
counter securities market 'OTC Pink' electronic platform operated by 
OTC Markets Group Inc. in the United States under the ticker symbol: 
ANZBY and the CUSIP number: 052528304. 

With effect from 23 July 2008, the ADR ratio changed from one ADS 
representing five ANZ ordinary shares to one ADS representing one 
ANZ ordinary share.

Citibank Shareholder Services is the Depositary for the Company’s  
ADR program in the United States. Holders of the Company’s ADRs 
should deal directly with Citibank Shareholder Services on all 
matters relating to their ADR holdings. Registered Depositary Receipt 
shareholders can sell shares, access account balances and transaction 
history, find answers to frequently asked questions and download 
commonly needed forms. To speak directly to a Citibank Shareholder 
Services representative, please call 1-877-CITI-ADR (1-877-248-4237) 
if you are calling from within the United States. If you are calling from 
outside the United States, please call 1-781-575-4555. You may also 
send an e-mail inquiry to citibank@shareholders-online.com or visit  
the website at www.citi.com/adr.

In order to comply with the requirements of the ANZ Employee  
Share Acquisition Plan Rules and the ANZ Share Option Plan Rules, 
shares or options must not be issued under these Plans if the 
aggregate number of shares and options that remain subject  
to the Rules of either Plan exceed 7% of the total number of ANZ 
shares of all classes on issue (including preference shares). At  
30 September 2016 participants under the following plans/schemes 
held 1.01% (2015: 1.02%) of the total number of ANZ shares of all 
classes on issue:
 } ANZ Employee Share Acquisition Plan;
 } ANZ Employee Share Save Scheme;
 } ANZ Share Option Plan; and
 } ANZ Directors’ Share Plan. 

Stock Exchange Listings

Australia and New Zealand Banking Group Limited’s ordinary shares 
are listed on the Australian Securities Exchange and the New Zealand 
Stock Exchange.

The Group’s other stock exchange listings include:
 } Australian Securities Exchange – ANZ Convertible Preference 

Shares (ANZ CPS2 and CPS3), ANZ Capital Notes (CN1, CN2, CN3 
and CN4), ANZ Capital Securities, senior debt (including covered 
bonds) and subordinated debt (including ANZ Subordinated Notes) 
[Australia and New Zealand Banking Group Limited];

 } London Stock Exchange – Senior (including covered bonds) and 
subordinated debt [Australia and New Zealand Banking Group 
Limited]; senior (including covered bonds) debt [ANZ New Zealand 
(Int’l) Limited];

 } Luxembourg Stock Exchange – Perpetual subordinated debt 

[Australia and New Zealand Banking Group Limited]; 

 } New Zealand Stock Exchange – ANZ NZ Capital Notes, senior debt 

and perpetual callable subordinated notes [ANZ Bank New Zealand 
Limited]; 

 } SIX Swiss Exchange – Senior debt (including covered bonds) 
[Australia and New Zealand Banking Group Limited and ANZ 
New Zealand (Int’l) Limited]; and

 } Taipei Exchange – Senior debt [Australia and New Zealand Banking 

Group Limited]. 

For more information on the ANZ Convertible Preference Shares, 
ANZ Capital Notes, ANZ Capital Securities and ANZ NZ Capital Notes 
please refer to note 19 to the Financial Statements.

SHAREHOLDER INFORMATION

 197

ANZ ANNUAL REPORT 2016GLOSSARY

AASs – Australian Accounting Standards.

AASB – Australian Accounting Standards Board. The term 'AASB'  
is commonly used when identifying AASs issued by the AASB.  
In doing so, the term is used together with the AAS number.

ADI – Authorised Deposit-taking Institution.

AFS – Available-for-sale financial assets.

APRA – Australian Prudential Regulation Authority.

APS – ADI Prudential Standard.

BCBS – Basel Committee on Banking Supervision.

Cash and cash equivalents comprise coins, notes, money at call, 
balances held with central banks, liquid settlement balances  
(readily convertible to known amounts of cash which are subject  
to insignificant risk of changes in value) and securities purchased 
under agreements to resell ('reverse repos') in less than three months.

Cash profit is an additional measure of profit which is prepared on 
a basis other than in accordance with accounting standards. Cash 
profit represents ANZ’s preferred measure of the result of the ongoing 
business activities of the Group, enabling readers to assess Group 
and Divisional performance against prior periods and against peer 
institutions. To calculate cash profit, the Group excludes non-core 
items from statutory profit as noted below. These items are calculated 
consistently period on period so as not to discriminate between 
positive and negative adjustments.

Gains and losses are adjusted where they are significant, or have  
the potential to be significant in any one period, and fall into one  
of three categories:
1.  gains or losses included in earnings arising from changes in tax, legal 
or accounting legislation or other non-core items not associated 
with the ongoing operations of the Group;

2.  treasury shares, revaluation of policy liabilities, economic hedging 

impacts and similar accounting items that represent timing 
differences that will reverse through earnings in the future; and
3.  accounting reclassifications between individual line items that  

do not impact reported results, such as policyholder tax gross up.

Cash profit is not a measure of cash flow or profit determined on a cash 
accounting basis.

Collective provision is the provision for credit losses that are inherent 
in the portfolio but not able to be individually identified. A collective 
provision is only recognised when a loss event has occurred. Losses 
expected as a result of future events, no matter how likely, are 
not recognised. 

Covered Bonds are bonds issued by an ADI to external investors 
secured against a pool of the ADI’s assets (the cover pool) assigned  
to a bankruptcy remote special purpose entity. The primary assets 
forming the cover pool are mortgage loans. The mortgages remain 
on the issuer’s balance sheet. The covered bond holders have dual 
recourse to the issuer and the cover pool assets. The mortgages 
included in the cover pool cannot be otherwise pledged or disposed 
of but may be repurchased and substituted in order to maintain the 
credit quality of the pool. The Group issues covered bonds as part  
of its funding activities. 

Credit equivalent represents the calculation of on-balance sheet 
equivalents for market related items.

Credit risk is the risk of financial loss resulting from the failure of ANZ’s 
customers and counterparties to honour or perform fully the terms  
of a loan or contract.

Credit risk weighted assets (CRWA) represent assets which are 
weighted for credit risk according to a set formula (APS 112/113).

Credit valuation adjustment (CVA) – Over the life of a derivative 
instrument, ANZ uses a CVA model to adjust fair value to take into 
account the impact of counterparty credit quality. The methodology 
calculates the present value of expected losses over the life of the 
financial instrument as a function of probability of default, loss given 
default, expected credit risk exposure and an asset correlation factor. 
Impaired derivatives are also subject to a CVA.

Customer deposits represent term deposits, other deposits bearing 
interest, deposits not bearing interest and borrowing corporations 
debt excluding securitisation deposits.

Dividend payout ratio is the total ordinary dividend payment divided 
by profit attributable to shareholders of the Company, adjusted for the 
amount of preference share dividends paid.

Employer superannuation contribution tax (ESCT) is tax deducted 
from the employer superannuation contributions paid to employee 
superannuation accounts in New Zealand.

Gross loans and advances (GLA) is made up of loans and advances, 
acceptances and capitalised brokerage/mortgage origination fees less 
unearned income.

IFRS – International Financial Reporting Standards.

Impaired assets are those financial assets where doubt exists as 
to whether the full contractual amount will be received in a timely 
manner, or where concessional terms have been provided because of 
the financial difficulties of the customer. Financial assets are impaired 
if there is objective evidence of impairment as a result of a loss event 
that occurred prior to the reporting date, and that loss event has had 
an impact, which can be reliably estimated, on the expected future 
cash flows of the individual asset or portfolio of assets.

Impaired commitments and contingencies comprise undrawn 
facilities and contingent facilities where the customer’s status is 
defined as impaired.

Impaired loans comprise drawn facilities where the customer’s status 
is defined as impaired.

Individual provision is the amount of expected credit losses on 
financial instruments assessed for impairment on an individual basis 
(as opposed to on a collective basis). It takes into account expected 
cash flows over the lives of those financial instruments. 

Net interest margin (NIM) is net interest income as a percentage  
of average interest earning assets. 

Net loans and advances represent gross loans and advances less 
provisions for credit impairment.

Net tangible assets equal share capital and reserves attributable 
to shareholders of the Company less preference share capital and 
unamortised intangible assets (including goodwill and software). 

Operating expenses include personnel expenses, premises expenses, 
technology expenses, restructuring expenses, and other operating 
expenses (excluding credit impairment charges).

Operating income includes net interest income, net fee and 
commission income, net funds management and insurance income, 
share of associates’ profit and other income.

Regulatory deposits are mandatory reserve deposits lodged with  
local central banks in accordance with statutory requirements.

Return on asset ratio includes net intra group assets.

198

Repo discount is a discount applicable on the repurchase by a central 
bank of an eligible security pursuant to a repurchase agreement.

Restructured items comprise facilities in which the original contractual 
terms have been modified for reasons related to the financial 
difficulties of the customer. Restructuring may consist of reduction  
of interest, principal or other payments legally due, or an extension  
in maturity materially beyond those typically offered to new facilities 
with similar risk.

 } Loans and Specialised Finance provides specialised loan structuring 
and execution, loan syndication, project and export finance, debt 
structuring and acquisition finance, structured asset finance, 
structured trade finance and corporate advisory.

 } Markets provides risk management services on foreign exchange, 

interest rates, credit, commodities, debt capital markets and  
wealth solutions in addition to managing the Group’s interest  
rate exposure and liquidity position.

Return on average assets is the profit attributable to shareholders  
of the Company, adjusted for the amount of preference share 
dividends paid, divided by average total assets.

New Zealand 
The New Zealand division comprises the Retail and Commercial 
business units.

Return on average ordinary equity is the profit attributable to 
shareholders of the Company, adjusted for the amount of preference 
share dividends paid, divided by average ordinary shareholders’ equity.

Risk weighted assets (RWA) – Assets (both on and off-balance sheet) 
are risk weighted according to each asset’s inherent potential for 
default and what the likely losses would be in the case of default.  
In the case of non asset backed risks (ie. market and operational risk), 
RWA is determined by multiplying the capital requirements for those 
risks by 12.5.

Settlement balances owed to / by ANZ represent financial assets and/
or liabilities which are in the course of being settled. These may include 
trade dated assets and liabilities, nostro/vostro accounts and securities 
settlement accounts.

Sub-standard assets are customers that have demonstrated some 
operational and financial instability, with variability and uncertainty 
in profitability and liquidity projected to continue over the short and 
possibly medium term.

Description of divisions
The Group operates on a divisional structure with six divisions: 
Australia, Institutional, New Zealand, Wealth Australia, Asia 
Retail & Pacific and Technology Services & Operations ('TSO') and 
Group Centre.

Australia
The Australia division comprises the Retail and Corporate and 
Commercial Banking (C&CB) business units.

 } Retail provides products and services to consumer and private 

banking customers in Australia via the branch network, mortgage 
specialists, the contact centre and a variety of self-service 
channels (internet banking, phone banking, ATMs, website and 
digital banking).

 } C&CB provides a full range of banking services including traditional 

relationship banking and sophisticated financial solutions; 
including asset financing through dedicated managers focusing  
on privately owned small, medium and large enterprises as well  
as the agricultural business segment.

Institutional
The Institutional division services global institutional and business 
customers located in Australia, New Zealand, Asia, Europe, America, 
Papua New Guinea and the Middle East across three product sets:
Transaction Banking, Loans and Specialised Finance and Markets.

 } Transaction Banking provides working capital and liquidity solutions 
including documentary trade, supply chain financing as well as cash 
management solutions, deposits, payments and clearing.

 } Retail provides a full range of banking and wealth management 

services to consumer, private banking and small business banking 
customers. We deliver our services via our internet and app-based 
digital solutions and network of branches, mortgage specialists, 
relationship managers and contact centres.

 } Commercial provides a full range of banking services including 
traditional relationship banking and sophisticated financial 
solutions (including asset financing) through dedicated managers 
focusing on privately owned medium to large enterprises and  
the agricultural business segment.

Wealth Australia
The Wealth Australia division comprises the Insurance and Funds 
Management business units, which provide insurance, investment 
and superannuation solutions intended to make it easier for 
customers to connect with, protect and grow their wealth.

 } Insurance includes life insurance, general insurance and ANZ 

Lenders Mortgage Insurance.

 } Funds Management includes the Pensions and Investments 

business and ANZ Share Investing.

Asia Retail & Pacific
The Asia Retail & Pacific division comprises the Asia Retail  
& Pacific business units, connecting customers to specialists  
for their banking needs.

 } Asia Retail provides general banking and wealth management 

services to affluent and emerging affluent retail customers across 
nine Asian countries via relationship managers, branches, contact 
centres and a variety of self-service digital channels (internet and 
mobile banking, phone and ATMs). Core products offered include 
deposits, credit cards, loans, investments and insurance.
 } Pacific provides products and services to retail customers, 

small to medium-sized enterprises, institutional customers and 
Governments located in the Pacific Islands. Products and services 
include retail products provided to consumers, traditional 
relationship banking and sophisticated financial solutions  
provided to business customers through dedicated managers.

On October 31 2016 the Group announced it had entered into  
an agreement to sell its Retail and Wealth businesses in Singapore, 
China, Hong Kong, Taiwan and Indonesia to DBS Bank Limited. 

Technology, Services & Operations and Group Centre

TSO and Group Centre provide support to the operating divisions, 
including technology, operations, shared services, property, risk 
management, financial management, strategy, marketing, human 
resources and corporate affairs. The Group Centre includes Group 
Treasury, Shareholder Functions and minority investments in Asia. 
The TSO organisational changes announced in September 2016  
did not take effect until 1 October 2016. 

GLOSSARY

 199

ANZ ANNUAL REPORT 2016ALPHABETICAL INDEX 

Assets Charged as security for Liabilities and  
Collateral Accepted as Security for Assets 
Associates 
Available-for-sale Assets 
Balance Sheet 
Capital Management 
Cash 
Cash Flow Statement 
Chairman’s Report 
Chief Executive Officer’s Report 
Commitments 
Compensation of Auditors 
Controlled Entities 
Credit Related Commitments, Guarantees 
and Contingent Liabilities 
Critical Estimates and Judgments Used  
in Applying Accounting Policies 
Debt Issuances 
Deposits and Other Borrowings 
Derivative Financial Instruments 
Directors’ Declaration and Responsibility Statement 
Directors’ Report 
Dividends 
Earnings per Ordinary Share 
Employee Share and Option Plans 
Events since the End of the Financial Year 
Exchange Rates 
Expenses 
Fair Value of Financial Assets and Financial Liabilities 
Fiduciary Activities 
Financial Highlights 
Financial Statements 
Financial Risk Management  
Five Year Summary  
Glossary 
Goodwill and Other Intangible Assets 

137
150
98
64
146
92
65
6
7
142
171
149

140

77
103
103
92
174
8
85
87
160
173
188
81
128
69
5
62
107
178
198
141

Impaired Assets 
Income Statement 
Income Tax 
Independent Auditor’s Report 
Investments in Associates 
Key Management Personnel Disclosures 
Life Insurance Business 
Maturity Analysis of Assets and Liabilities 
Net Interest Income  
Net Loans and Advances 
Non Interest Income  
Notes to the Cash Flow Statement  
Notes to the Financial Statements 
Operating and Financial Review 
Other Assets 
Payables and Other Liabilities 
Premises and Equipment 
Principal Risk and Uncertainties 
Provision for Credit Impairment 
Provisions 
Related Party Disclosures 
Remuneration Report 
Reserves and Retained Earnings 
Transfer of Financial Assets 
Segment Analysis 
Shareholders’ Equity 
Shareholder Information 
Significant Accounting Policies 
Statement of Changes in Equity 
Statement of Comprehensive Income 
Subordinated Debt 
Superannuation and Other Post Employment  
Benefit Obligations 
Supplementary Information 
Trading Securities 

102
62
82
175
150
167
154
136
79
99
80
91
68
15
143
143
142
179
101
143
167
32
145
153
88
144
190
68
66
63
104

157
188
92

200

HANDY CONTACTS

SHARE REGISTRAR

REGISTERED OFFICE
ANZ Centre Melbourne 
Level 9, 833 Collins Street 
Docklands VIC 3008 Australia

Telephone +61 3 9273 5555 
Facsimile +61 3 8542 5252

Company Secretary: Simon Pordage

INVESTOR RELATIONS

Level 10, 833 Collins Street 
Docklands VIC 3008 Australia
Telephone +61 3 8654 7682 
Facsimile +61 3 8654 8886

Email: investor.relations@anz.com 
Website: shareholder.anz.com

Group General Manager  
Investor Relations: Jill Campbell

CORPORATE AFFAIRS

Level 10, 833 Collins Street 
Docklands VIC 3008 Australia

Telephone +61 3 8654 3276 
Facsimile +61 3 8654 8886

Group General Manager  
Corporate Affairs: Gerard Brown

IMPORTANT DATES   
FOR SHAREHOLDERS*
Event  
Date
Interim Results Announcement  
2 May 2017
Interim Dividend Ex-Date  
8 May 2017
Interim Dividend Record Date  
9 May 2017
DRP/BOP/Foreign Currency Election Date  
10 May 2017
Interim Dividend Payment Date  
3 July 2017
Annual Results Announcement  
3 November 2017
Final Dividend Ex-Date  
13 November 2017
14 November 2017
Final Dividend Record Date  
DRP/BOP/Foreign Currency Election Date   15 November 2017
18 December 2017
Final Dividend Payment Date  
19 December 2017
Annual General Meeting  

*  If there are any changes to these dates, the Australian Securities Exchange will 

be notified accordingly.

OUR INTERNATIONAL   
PRESENCE
} Australia

} New Zealand

} Asia – Cambodia, China, Hong Kong, India, Indonesia,  

Japan, Laos, Malaysia, Myanmar, the Philippines,  
Singapore, South Korea, Taiwan, Thailand, Vietnam

} Europe – France, Germany and United Kingdom

} Pacific – American Samoa, Cook Islands, Fiji, Guam,  
Kiribati, New Caledonia, Papua New Guinea, Samoa,  
Solomon Islands, Timor-Leste, Tonga, Vanuatu

} Middle East – United Arab Emirates (Dubai)

} United States of America

AUSTRALIA

Computershare Investor Services Pty Ltd 
GPO Box 2975 Melbourne 
VIC 3001 Australia

Telephone 1800 11 33 99 (Within Australia) 
+61 3 9415 4010 (International Callers) 
Facsimile +61 3 9473 2500

anzshareregistry@computershare.com.au

Austraclear Services Limited 
20 Bridge Street 
Sydney NSW 2000

Telephone +61 2 8298 8476

LUXEMBOURG

Deutsche Bank Luxembourg S.A. 
2, Boulevard Konrad Adenauer 
L-1115 Luxembourg 
Luxembourg

Telephone (+352) 4 21 22 1

NEW ZEALAND

Computershare Investor Services Limited 
Private Bag 92119 Auckland 1142 
New Zealand

Telephone 0800 174 007 
Facsimile +64 9 488 8787

UNITED KINGDOM

Computershare Investor Services PLC 
The Pavilions 
Bridgwater Road Bristol BS99 6ZZ 
United Kingdom

Telephone +44 870 702 0000 
Facsimile +44 870 703 6101

UNITED STATES

Citibank Shareholder Services 
P.O. Box 43077 
Providence, Rhode Island 02940-3077

Callers outside USA: 1-781-575-4555 
Callers within USA (toll free): 1-877-248-4237 
(1-877-CITI-ADR)

Email: citibank@shareholders-online.com 
www.citi.com/adr

The Bank of New York Mellon 
101 Barclay Street, Floor 7E, 
New York, NY 10286

Telephone +1 212 815 4869

Deutsche Bank Trust Company Americas 
60 Wall Street, Mailstop NYC 60-2710 
New York, NY 10005

Telephone +1 (212) 250 2500

MORE INFORMATION

General information on ANZ can be obtained from our website: anz.com

Shareholders can visit our Shareholder Centre at shareholder.anz.com.

ANZ Corporate Governance: For information about ANZ’s approach to Corporate 

Governance and to obtain copies of ANZ’s Constitution, Board/Board Committee 

Charters, Codes of Conduct and Ethics and summaries of other ANZ policies  

of interest to shareholders and stakeholders, visit anz.com/governance.

This Annual Report (Report) has been prepared for Australia and New Zealand 

Banking Group Limited (“the Company”) together with its subsidiaries which are 

variously described as: “ANZ”, “Group”, “ANZ Group”, “the Bank”, “us”, “we” or “our”.

anz.com

Australia and New Zealand Banking Group 
Limited (ANZ) ABN 11 005 357 522.  
ANZ’s colour blue is a trade mark of ANZ.