Australia and New Zealand Banking Group
Annual Report 2023

Plain-text annual report

2023 ANNUAL REPORT SHAPING A WORLD WHERE PEOPLE AND COMMUNITIES THRIVE ANZ 2023 Annual Report Overview Our 2023 reporting suite 2023 performance snapshot Chairman’s message CEO’s message Operating Environment Our operating environment How we create value Our purpose and strategy About our business Our approach to climate change 5 year summary Executive Committee Governance Risk management Performance overview Remuneration report Directors’ report Financial report Shareholder information Shareholder information - unaudited 2 3 4 6 8 9 10 11 12 14 16 17 24 32 46 84 87 214 Important dates for shareholders 2024 216 Contacts Glossary 216 217 More than ever, ANZ has shaped itself as a bank that supports our customers across 29 markets. And today, from individuals to businesses, we continue to build a bank that helps them achieve sustainable financial wellbeing.It’s an uncompromising purpose that helps our customers make the most of their world, every day.Scan to explore the illustrationVisit Bluenotes for further informationCONTENTS 2 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information Annual Report structureThe various elements of the Directors’ Report, including the Operating and Financial Review, are covered on pages 1 to 44. Commentary on our performance overview contained on pages 32 to 44 references information reported in the Financial Report pages 87 to 213.The Remuneration Report on pages 46 to 83 and the Financial Report on pages 87 to 213 have been audited by KPMG. This report covers all of ANZ Group Holdings Limited’s operations worldwide over which, unless otherwise stated, we had control for the financial year 1 October 2022 to 30 September 2023. Monetary amounts in this document are reported in Australian dollars, unless otherwise stated.Additional informationWe produce a suite of reports to meet the needs and requirements of a wide range of stakeholders including shareholders, customers, employees, regulators, non-government organisations and the community. We continue to evolve our disclosures, taking into consideration stakeholder feedback, legislation, guidelines and frameworks.Our 2023 Corporate Governance Statement discloses how we have complied with the ASX Corporate Governance Council’s ‘Corporate Governance Principles and Recommendations – 4th edition’ and is available at anz.com/corporategovernance. Our 2023 Climate-related Financial Disclosures report describes the Group’s progress towards implementing our Climate Change Commitment and Environmental Sustainability Strategy and is prepared in accordance with the Task Force on Climate-related Financial Disclosures (TCFD) recommendations 2017.Our ESG Supplement provides stakeholders with detailed ESG disclosures, including performance against our ESG targets.We are continually seeking to improve our reporting suite and welcome feedback on this report. Please address any questions, comments or suggestions to investor.relations@anz.com. DISCLAIMER & IMPORTANT NOTICESThe material in this report contains general background information about the Group’s activities current as at 10th November 2023. It is information given in summary form and does not purport to be complete. It is not intended to be and should not be relied upon as advice to investors or potential investors, and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice, when deciding if an investment is appropriate.FORWARD-LOOKING STATEMENTSThis report may contain forward-looking statements or opinions including statements regarding our intent, belief or current expectations with respect to the Group’s business operations, market conditions, results of operations and financial condition, capital adequacy, sustainability objectives or targets, specific provisions and risk management practices. When used in the report, the words ‘forecast’, ‘estimate’, 'goal', 'target', 'indicator', 'plan', 'pathway', ‘ambition’, ‘modelling’, ‘project’, ‘intend’, ‘anticipate’, ‘believe’, ‘expect’, ‘may’, ‘probability’, ‘risk’, ‘will’, ‘seek’, ‘would’, ‘could’, ‘should’ and similar expressions, as they relate to the Group and its management, are intended to identify forward-looking statements or opinions. Those statements are usually predictive in character; or may be affected by inaccurate assumptions or unknown risks and uncertainties or may differ materially from results ultimately achieved. As such, these statements should not be relied upon when making investment decisions. These statements only speak as at the date of publication and no representation is made as to their correctness on or after this date. Forward-looking statements constitute ‘forward-looking statements’ for the purposes of the United States Private Securities Litigation Reform Act of 1995. The Group does not undertake any obligation to publicly release the result of any revisions to these forward-looking statements to reflect events or circumstances after the date hereof to reflect the occurrence of unanticipated events.CLIMATE-RELATED INFORMATIONThis report also contains climate-related statements. Those statements should be read with the important notices in relation to the uncertainties, challenges and risks associated with climate-related information in our 2023 Climate-related Financial Disclosures report available at anz.com/annualreport. ANZ GROUP HOLDINGS LIMITED2023 Full Year Results Announcement anz.com/results 2023 ANZGHL Annual Reportanz.com/annualreport 2023 Corporate Governance Statementanz.com/corporategovernance 2023 Climate-Related Financial Disclosuresanz.com/annualreport 2023 Environment, Social and Governance (ESG) Supplementanz.com/annualreport AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED2023 ANZBGL Annual Reportanz.com/annualreport 2023 September Quarter APS 330 Pillar III Disclosureanz.com/results2023 Principal Risks and Uncertainties Disclosureanz.com/results2023 United Kingdom Disclosure and Transparency Rules Submissionanz.com/resultsOUR 2023 REPORTING SUITE ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 3 2023 PERFORMANCE SNAPSHOT Financial performance highlights $7,098M Statutory profit, (flat) 247.1C $7,405M 10.9% Cash profit¹, (up 14%) 175C Cash return on equity¹, (up 54bps) 13.3% Cash earnings per share (Basic)¹, (up 8%) Total Dividend for 2023 per share, (up 20%) Common Equity Tier 1 Capital3, (up 105bps) $21.78 Net tangible assets per share2, (up 5%) Our stakeholders 531K Shareholders 20% 1 Year Total shareholder Return 9.5M Customers $711B 40.3K Employees (FTE)4 87% Gross loans and advances Staff engagement score $4,559M in dividends paid $647B Customer deposits 37.3% Women in leadership6 $141M Community investment ~$8.8B funded and facilitated in social and environmental outcomes5 More than 87K participants in our financial education programs7 1. On a cash profit (continuing operations) basis. Excludes non-core items included in statutory profit and discontinued operations and is provided to assist readers in understanding the result of the ongoing business activities of the Group. For further information on adjustments between statutory and cash profit refer to page 33. 2. Equals total shareholders’ equity less total non- controlling interests, goodwill and other intangible assets divided by the number of ordinary shares. 3. APRA Level 2. 4. Number of employees (Full Time Equivalent). 5. Target to fund and facilitate at least $100 billion by end 2030 in improving social and environmental outcomes through customer activities and direct investments by ANZ, commenced 1 April 2023. 6. Measures representation at the Senior Manager, Executive and Senior Executive levels. Includes all employees regardless of leave status but not contractors (who are included in Full Time Equivalents (FTE)). 7. Includes individuals who have participated in more than one program (for example, people who have participated in MoneyMinded as part of Saver Plus are counted twice as they are included in both the MoneyMinded and Saver Plus totals). 4 ANZ 2023 Annual Report CHAIRMAN’S MESSAGE Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information The performance of all four divisions illustrates the value of our investment and diversification and reflects our consistent strategy. This produced a well-balanced result and a full-year statutory profit of $7.1 billion, flat on the prior year. Cash profit was $7.4 billion, up 14% on the prior year. Our total 2023 dividend was 175 cents per share with the final dividend of 94 cents partially franked at 56%. The final dividend comprised an 81 cents dividend partially franked at 65% and an additional one-off unfranked dividend of 13 cents. The dividend outcome reflects our geographic diversity and the particularly strong results of our businesses outside of Australia. Globally this year saw a combination of rapidly rising interest rates and higher inflation. Central banks continue to grapple with those trends as consumers deal with the associated cost-of-living increases. While the inflationary pressures have moderated and central banks have largely paused interest rate tightening, considerable uncertainty remains and we know many of our customers are feeling the impacts. Against this backdrop, ANZ is well prepared with high levels of provision balance, capital, liquidity and funding. This allows us to help those customers in need. Furthermore, while the financial services industry continues to change rapidly, we have been investing for several years now to enable ANZ to better compete in the emerging world. Digital technology Your Board recognise that banking is changing and doing so rapidly. Key to that change is the growing use of digital technology across the business including improved customer assistance, faster application approvals, better operational efficiency and importantly the protection of your information. The investments we have made in new technology and improved processes include our new digital retail banking platform in Australia, ANZ Plus, migration to more flexible Paul O’Sullivan Chairman ANZ produced a strong outcome for our shareholders in the 2023 financial year with all four core divisions performing well. The Australia Retail division saw continued strong home loan growth above industry levels and the Australia Commercial business grew deposits and lending. Our de-risked Institutional business significantly increased its return on equity and the New Zealand division retained its number one market position. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 5 Paul O’Sullivan Chairmancloud-based applications and the increased capacity of our Institutional platforms services business and payments technology. Suncorp BankIn July 2022 we announced the acquisition of Suncorp Bank to add significant scale to our retail business and to our digital bank platform allowing ANZ to more effectively compete in the Australian market. ANZ has filed an application with the Australian Competition Tribunal for authorisation for the proposed acquisition. A decision is likely in February 2024.The acquisition then remains subject to approval from the Federal Treasurer and the passage of legislative amendments by the Queensland Parliament. We continue preparations to integrate Suncorp Bank into the ANZ Group, subject to these conditions being met.Environment Social and Governance (ESG)ANZ is a leader in acting on climate change. Our consistent strategy is to support and encourage our customers, especially in the energy sector, to set and pursue net zero aligned transition plans.Our goal is to be the leading Australia and New Zealand bank supporting customers’ transition to net zero by 2050. Our social and environmental sustainability target to fund and facilitate a further $100 billion by the end of 2030 makes our aspiration clear.We were the Australian first bank to formally engage with 100 of our largest emitting business customers on their transition plans and disclose progress – both since followed by our domestic and global peers.We were also the first Australian bank to publish commitments on emissions reduction pathways linked to our lending for energy intensive industries – including power generation, commercial real estate, oil & gas, aluminium, cement and steel.We are expanding these commitments to include 2030 targets for four new industries: thermal coal, aviation, shipping and auto manufacturing.We have high expectations for our customers, especially in the energy sector, and we expect plans to be net-zero aligned, public, specific and measurable.We recognise we can have the most impact by working with our customers to reduce their emissions. Our policy is to back their plans by providing more finance for less emissions.We believe it is in our shareholders’ interests for the bank to support companies genuinely committed to implementing their climate transition plans. More broadly, ESG helps determine how we manage relationships with suppliers, customers, staff and the wider community.We set high standards in these areas and produce a range of reports for a wide range of stakeholders, including our ESG supplement and Climate Related Financial Disclosures (TCFD report) which are released at the same time as our Annual Report. Board RenewalYour board continues its process of renewal as we continue to attract the skills and expertise required for the evolving financial services industry.I would like to acknowledge the enormous contributions of Ilana Atlas and John Macfarlane who will be retiring from the Board at the upcoming Annual General Meeting (AGM).Ilana has been an invaluable member of the board since 2014, most recently as Chair of the Human Resources Committee and a member of the Audit Committee, Ethics, Environment, Social and Governance Committee and Nomination and Board Operations Committee.John has provided tireless service during his nine years as a Non-Executive Director, particularly in his role chairing the Risk Committee and as a member of the Audit Committee, Digital Business and Technology Committee and Nomination and Board Operations Committee.I will personally miss their insight, experience, professionalism and wise counsel.I am also pleased to formally welcome Holly Kramer, who joined the Board in August and will stand for election at the AGM.Holly has extensive experience as a director and has served on a range of major listed and unlisted boards in Australia and New Zealand. She has chaired remuneration, sustainability, and audit and risk committees.As an executive, Holly was Chief Executive Officer of retailer Best & Less and served in a range of senior customer-facing roles at Telstra, Ford and Pacific Brands.Holly brings a strong focus on people, customers and culture, as well as extensive experience in retail and digital channels.Finally, I would like to thank our customers and my fellow shareholders for their support in what has been a successful year for the Group against a backdrop of significant uncertainty.I would also like to acknowledge the more than 40,000 people who come to work at ANZ each day, who embody our purpose and culture and who work tirelessly for our customers. 6 ANZ 2023 Annual Report CEO’S MESSAGE Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information Our performance and strategyThis year ANZ reported a strong and consistent outcome for our shareholders, customers and the community. The one-year total shareholder return was 20%, while the three-year return was 76%. Each of our four divisions performed well to contribute to a 13% year-on-year increase in cash revenue and a 14% year-on-year increase in cash profit from continuing operations to $7.4 billion. These are record results.Our long-standing commitment to our purpose, shaping a world where people and communities thrive, and our transformation to a simpler, better run bank, helped generate these steady and sustainable returns. Over the last seven years we have significantly reshaped ANZ through the disposal of assets in lower performing, non-core or riskier segments, resulting in a unique, diversified portfolio of high performing businesses which differentiates us from our peers. This is particularly valuable in a more challenging environment and gives us more options for growth.Our focus on long-term productivity has provided the capacity for us to increase investment to transform and re-platform all of our divisions for long-term success. This includes our Institutional technology and payments systems and our new retail platform ANZ Plus. We have further strengthened our balance sheet and reduced overall risk. We closed the year with more capital than ever before. We also continue to see the benefits of the disciplined execution of our strategy. We finalised our Non-Operating Holding Company structure, completed the BS11 regulatory program in New Zealand, and made a strategic investment in View Media Group. We exceeded our target of two million Cashrewards members, while ANZ Worldline Payment Solutions launched ‘Tap to Pay on iPhone’.Divisional highlightsToday we have four core divisions: Australia Retail, Australia Commercial, New Zealand and Institutional. Each has a clear sense of purpose and a well-articulated strategy, with a funded roadmap to build contemporary, relevant customer propositions to win in the marketplace. Australia Retail continued to invest in processing capability for Home Loans, which delivered improved service levels and consistent turnaround times contributing to high quality growth in our retail balance sheet.Australia Commercial is our highest returning division and gross loans and advances achieved the highest level on record while deposits grew to $113 billion. Named as 2023 Small Business Bank of the Year from Canstar, this division has a strong future and we are investing at record levels to build further capability and capacity.Institutional continued to show the benefits of its transformation, to a sustainable value-creating business built around cash management, currency and processing rather than lending alone. We are particularly pleased with the strong performance in Transaction Banking. After long-term and sustained investment, and a complete re-platforming of our technology, ANZ has extended its market leadership in Payments and Cash Management in Australia and New Zealand, with a developing presence in Asia. This business is fast growing, high-returning and capital efficient. We facilitated the movement of $164 trillion in all payments and capital flows to, from and within the markets in which we operate, and either cleared or provided payment services to more than 90% of the world’s globally systemic banks. This enterprise business has enormous economies of scale and this year’s results are a major step forward.The strength of our New Zealand franchise was once again evident as we maintained leading market positions in major segments including home loans, retail deposits, institutional, agriculture and funds management. Our brand consideration in New Zealand is at an all-time high and we were again named Canstar Bank of the Year for Small Business and for Agriculture. At the same time, we supported our customers following the devastation of Cyclone Gabrielle, pledging NZ$3 million to communities that were affected.ANZ PlusWhen we launched ANZ Plus, we set out to create a point of difference for ANZ in Australia that would support our customers’ financial wellbeing and respond to their rapidly evolving needs, in a way that was highly engaging, far more efficient, quick to adapt and low cost to run. Since then, ANZ Plus has become one of the fastest growing digital banking platforms in Australia. As of 30 September 2023, ANZ Plus had attracted more than 460,000 customers and $9.4 billion in deposits.About 40% of ANZ Plus customers are new to ANZ, and since going live we have added more than 200 new features or enhancements. Our new ANZ Plus digital home loan is now available and being rolled out to eligible customers.In line with our financial wellbeing ambitions, some 35% of ANZ Plus customers are actively saving towards a goal, which is the single most important action a customer can take to improve their financial wellbeing. Importantly, the advanced security measures on ANZ Plus continue to result in one of the lowest incidents of digital fraud in the industry.Supporting our customers and communitiesThis year we have worked hard to support our customers and the community, and help keep them safe. We have deployed significant resources, including 440 customer protection specialists, to help prevent more than $100 million of customer’s money from going into the hands of cyber criminals.We also supported financial wellbeing and literacy, with more than 87,000 people participating in our education programs, Saver Plus and Money Minded, the latter of which was delivered in 16 of our markets this year.Through the year we supported more than 19,000 first home buyers in Australia and New Zealand, and funded and facilitated $610 million to deliver more affordable, accessible and sustainable housing to buy and rent in Australia. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 7 Supporting sustainability We have made significant progress in our ambition to be the leading Australia and New Zealand-based bank in supporting customers’ transition to net zero emissions by 2050. In April 2023, we commenced a new social and environmental sustainability target, to fund and facilitate a further $100 billion by the end of 2030 towards improving social and environmental outcomes. Since then we have funded and facilitated approximately $8.8 billion against this target, across 54 transactions. In New Zealand, we supported more than 6,400 households in lending through our Good Energy Home Loan top up, while our business and agriculture customers accessed over NZ$30 million to reduce emissions or improve sustainability through our Business Green Loans. We are also reducing the direct impact of our own business activities on the environment, with 49% of energy consumption associated with our operations now coming from renewable energy and a 71% reduction in waste to landfill since 2017. More information about our progress is contained in this annual report. Our outlook and priorities Our priorities for the coming year are clear: to further build out ANZ Plus, increase productivity across the Group, focus on sustainability, currency and cash management platforms, and strengthen our digital and data offerings. We also want to continue the disciplined growth in each of our divisions. Shayne Elliott Chief Executive Officer A combined bank would be better equipped to respond to competitive pressures and deliver significant customer and public benefits, particularly in Queensland. We recognise that while our customers have generally remained resilient some are facing increased pressure amid rising costs and sustained high interest rates. We remain committed to completing the acquisition of Suncorp Bank once all sale conditions are met. The acquisition would create value and scale for our Australian Retail and Commercial businesses, allowing us to be competitive over the long term. Our simpler, stronger bank coupled with growth and positive momentum across our businesses, means we are in a strong position to support these customers, whether big or small, and help them navigate the uncertain environment ahead. We are more resilient than ever before and have the right portfolio balance, leadership team and strategy in place, underpinned by a highly-engaged, diverse workforce and a purpose-led culture. I want to thank the team at ANZ for their efforts. As CEO, I am pleased with our progress and look forward to continued momentum across our businesses in the years ahead. Shayne Elliott Chief Executive Officer 8 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information OUR OPERATING ENVIRONMENT Our operating environment The environment in which we operate is characterised by a range of conflicting forces. Economic activity and inflationary pressure have broadly moderated, resulting in an evolving peak in the most aggressive interest rate tightening cycle in more than a decade. This has reduced the risk of a deep recession, but a range of economic outcomes are still possible. China has tracked a different path, with weak activity and a flirtation with deflation promoting policy easing. Economic activity in China continues to grow, albeit at a slower rate than has been the case in recent decades. The world’s second largest economy remains an important source of Economic outlook demand and business activity, even as its slowdown is contributing to businesses and investors examining other opportunities. Unemployment remains low and immigration has returned to Australia and New Zealand at record rates. These are supporting house price levels and demand for mortgages, even as consumer spending has moderated. Workforce shortages are not as acute, but input costs remain a challenge for many businesses. On average, household balance sheets are strong and corporates hold high levels of liquidity. In some part this reflects the regulatory efforts of the past 15 years. This has reduced the level of delinquencies in the current interest rate tightening cycle, but also contributed to sustaining demand. Public sector demand is strong across a range of sectors including infrastructure, defence, and housing. Housing affordability, in particular, has been subject to more vigorous policy action. Many governments are also active in addressing perceived supply chain vulnerabilities and prioritising domestic resilience. The climate transition has gathered momentum. Over the past year Australia has introduced the safeguard mechanism, New Zealand has agreed methane should be taxed differently from carbon dioxide, the USA introduced the Inflation Reduction Act and in Europe the Carbon Border Adjustment Mechanism began administrative operation. This is altering patterns of economic activity, investment, and trade, and creating opportunities and challenges for banks. The year ahead is likely to be one of economic consolidation across ANZ’s geographies. In Australia and New Zealand we expect somewhat slower growth and only modest movements in interest rates around the peak in the cycle. Consumer spending is likely to remain weak as the full impact of interest rate increases is felt. Demand is also likely to be supported by strong household balance sheets, resilient housing markets, government activity, solid business investment intentions in Australia and strong migration in New Zealand. Modest increases in unemployment and underemployment, while disruptive for the individuals involved, should be sufficient to encourage inflation back towards target without undue delinquency stress. Both ANZ and the Reserve Bank of Australia expect to see inflation back at the top of the band by the end of 2025. In China, weak demand has been the main challenge. Policy has responded, activity has begun to stabilise and inflation, though there are still deflationary pressures normalise. China’s stabilisation will support the region as it copes with the effects of its own tightening cycle and weaker global demand. Challenges Our response Inflationary pressures and higher interest rates • Assessing borrowers’ resilience to rising interest rates • Offering appropriate products and services to customers • Dealing appropriately with customers experiencing financial hardship or in need of extra care • Adjusting our staff salaries appropriately Public and regulatory scrutiny • Building trust by ‘doing what we say’ • Working cooperatively with regulators, government and non-governmental organisations (NGOs) • Continuing to evolve our ESG policies and processes and seek to implement them effectively and transparently disclose our progress Competitive banking industry • Deploying new and improved digital services, products and processes to help meet customer needs for efficient and accessible banking • Investing in underlying technology and systems to establish more flexible and responsive platforms (including ANZ Plus and Institutional Payments and Cash Management Platforms) Cyber-security threats • Ongoing investment in cyber-security, fraud and scams detection capabilities and raising customer awareness as to the relevant risks Geopolitical tension • Contingency plans for our medium-to-higher risk jurisdictions with trigger events identified and monitored Climate change and nature including biodiversity loss • Providing sustainable banking and finance products and services, such as green and sustainability- linked loans and bonds, that drive the transition to a low carbon economy • Continuing to evolve our strategy, policies, processes, products and services to seek to manage the risks and opportunities associated with climate change and nature, including biodiversity loss ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 9 VALUE DRIVERS OUR STRATEGY AND BUSINESS MODEL Our customers will have relatively better financial wellbeing, more sustainable practices and generate higher average lifetime value CREATING VALUE FOR OUR STAKEHOLDERS Products and servicesLoans, transaction banking services, deposits and other financial products developed for our customers.FinanceAccess to capital through customer deposits, debt and equity investors, to support our operations and strategy.PeopleEngaged workforce with the skills required to reinvent banking, in line with our purpose and culture.Technology, data and risk managementFlexible, digital-ready infrastructure to provide a great customer experience, with systems and processes that are less complex, less prone to error and more secure.SocialTrusted relationships with our customers, business partners and the community to strengthen our brand and reputation.EnvironmentMinimising the impact of our operations by: •The customers we choose to bank •How we design and distribute our products •Collaboration with partners.To embrace the opportunities, address the risks presented by the external environment and realise our vision, we are pursuing a strategy to create value for all our stakeholders.HOW WE CREATE VALUEBetter financial outcomes for shareholders and staffBetter access to capital and talent, driving greater capacity to invest wellBetter customer propositions that are purposeful, engaging, efficient and safeBetter financial wellbeing and sustainability outcomes for customers and the communityBetter reputation among customers and the community, and higher workforce engagementBetter customer engagement, and greater use of our products and servicesBetter data, insights, risk decisions and pricingBetter acquisition and retention rates, and higher share of target customersShareholder valueWe generate stronger long-term financial results (in terms of sustainable economic profits) enabling shareholders to meet their goals.Customer valueOur customers are financially better off over their lifetime and implement more sustainable business practices than others.Employee valueOur diverse teams are engaged and optimised for success.Community valueOur practices and services provide more opportunity for the community and we have supported and improved positive economic development and transition. 10 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information OUR PURPOSE AND STRATEGY Our purpose is to shape a world where people and communities thrive. It explains ‘why’ we exist and drives everything we do at ANZ, including the choices we make each day about those we serve and how we operate. We bring our purpose to life through our strategy: to improve the financial wellbeing and sustainability of customers through excellent services, tools and insights that engage and retain them, and help positively change their behaviour. IN PARTICULAR, WE WANT TO HELP CUSTOMERS: Save for, buy and own a liveable home Start or buy and sustainably grow their business Move capital and goods around the region and sustainably grow their business Through our purpose we have elevated three areas facing significant societal challenges aligned with our strategy and our reach which include commitments to: • Improving the financial wellbeing of our people, customers and communities by helping them make the most of their money throughout their lives; • Supporting household, business and financial practices that improve environmental sustainability; and • Improving the availability of suitable and affordable housing options for all Australians and New Zealanders. We will achieve our strategy through: • Propositions our customers love ... with easy-to-use services that evolve to meet their changing needs • Flexible and resilient digital banking platforms ... powering our customers and made available for others to power the industry • Partnerships that unlock new value ... with ecosystems that help customers further improve their financial wellbeing and sustainability • Purpose and values-led people ... who drive value by caring about our customers and the outcomes we create. Our people listen, learn, adapt and do the right thing the first time - delivering the outcomes that address financial and sustainability challenges. Our values Our values shape how we deliver our purpose-led strategy. They are the foundation of ‘how’ we work – living our values every day enables us to deliver on our strategy and purpose, strengthen stakeholder relationships and earn the community’s trust. All employees and contractors must comply with our Code of Conduct, which sets down the expected standards of professional behaviour and guides us in applying our values. OUR VALUES ARE: I.C.A.R.E Integrity: We are honest and fair by speaking openly and transparently, making thoughtful and balanced decisions, doing what’s right and acting with courage. Collaboration: We work together for the customer, by getting the right people together to get the job done and helping each other. Accountability: We take ownership and get things done – we do what we say we will do – find the solutions by testing and learning and act with determination. Respect: We care for all those we serve. We value difference and encourage everyone to have a voice, think and act with consideration for our customers, community and the environment. Excellence: We challenge ourselves to be better. This is done by making things simple, finding ways to work differently, using data to improve and asking as well as acting on feedback. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 11 We operate across a diverse business structure: Operating income Australia Retail Provides a range of banking products and services to Australian consumers. Australia Commercial Institutional New Zealand Pacific Group Centre Provides a range of banking products and financial services to small business owners, medium commercial customers, large commercial customers, and high net worth individuals and family groups. Services global institutional and corporate customers, and governments across Australia, New Zealand and International (including Papua New Guinea (PNG)) via Transaction Banking, Corporate Finance and Markets business units. Provides a range of banking and wealth management products and services to consumer and private banking customers and a range of banking services to business customers. Provides banking products and services to retail and commercial customers (including multi-nationals) and to governments located in the Pacific region (excluding PNG which forms part of the Institutional division). Provides support to the operating divisions, including technology, property, risk management, financial management, treasury, strategy, marketing, human resources, corporate affairs, and shareholder functions. It also includes minority investments in Asia and interests in the ANZ Non-Bank Group. 20,893M Total group cash operating income, (up 13%) 31% Australia Retail 17% Australia Commercial 32% Institutional 17% New Zealand 3% Pacific & Group Centre Our international presence and earning composition by geography1InternationalNew Zealand$2,086 millionAustralia$3,960 millionInternational$1,359 million1. On a cash profit basis. Excludes non-core items included in statutory profit. It is provided to assist readers in understanding the result of the ongoing business activities of the Group. For further information on adjustments between statutory and cash profit refer to page 33.AsiaChina Hong Kong India Indonesia JapanLaos MalaysiaThe Philippines Singapore South Korea Taiwan Thailand VietnamPacific Cook IslandsFiji KiribatiPapua New GuineaSamoa Solomon Islands Timor–Leste TongaVanuatuEurope France GermanyUnited KingdomMiddle East United Arab Emirates (Dubai)United States of AmericaABOUT OUR BUSINESS 12 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information OUR APPROACH TO CLIMATE CHANGE protect nature and biodiversity, increase access to affordable housing and promote financial wellbeing. The information on page 13 provides a high-level summary of our progress against the Task Force on Climate-related Financial Disclosures (TCFD) 2017 recommendations and seeks to incorporate the additional recommendations of the TCFD (2021 Annexe). With the release of the Taskforce on Nature-related Financial Disclosures (TNFD) framework in September 2023, we have for the first time also disclosed a summary of the steps we are taking towards the TNFD recommendations. Detailed climate and nature-related disclosures are available in our 2023 Climate-related Financial Disclosures report. Further disclosures on our full suite of ESG targets are outlined in our 2023 ESG Supplement. Both reports are available at anz.com/annualreport. The reports also contain important notices about the uncertainties, challenges and risks with climate-related statements that may affect their usefulness, accuracy and completeness. Those notices should be taken into account when considering the climate-related information in this report. We want to be the leading Australian and New Zealand-based bank in supporting customers’ transition to net zero emissions by 2050. Our Climate Change Commitment provides the framework to achieve our strategy of transitioning our lending in line with the goals of the Paris Agreement. We joined the Net-Zero Banking Alliance (NZBA) in 2021, reflecting that commitment and setting pathways1 to support customers’ emissions reductions. Our Environmental Sustainability Strategy identifies focus areas, technologies and financing opportunities to help achieve our climate ambition. The most important role we can play in the transition to net zero is to support our customers to reduce emissions and enhance their resilience to a changing climate. We support an orderly transition that recognises and responds to social impacts. This aligns with our purpose to shape a world where people and communities thrive. Supporting household, business and financial practices that improve environmental sustainability is a key part of our purpose. We are continuing to evolve our work to encourage and support large emitting customers to implement robust and credible transition plans and will begin a new phase of this work in 2024, triggered, in part, by the Safeguard Mechanism2 reforms in Australia. This engagement and our expanding sectoral pathways help steer our decisions about which customers we will support. Our social and environmental sustainability target of $100 billion financing and facilitation by the end of 2030 makes our aspiration clear. We have achieved close to $8.8 billion in the first six months of this target. This target includes initiatives that help lower carbon emissions, 1. Our sectoral pathways are how we are, over time, steering up to nine of our highest emitting sectors in our lending portfolio towards the Paris Agreement goals as part of our commitment to the NZBA. 2. The Safeguard Mechanism in Australia (cleanenergyregulator.gov.au). In Australia, the Federal Government has reformed the Safeguard Mechanism legislation so that for financial years commencing on or after 1 July 2023, designated “Safeguard facilities” (large carbon emitters) are required to reduce their emissions on a trajectory consistent with Australia’s climate targets. 3. Supporting sustainable resource extraction in areas such as iron ore, lithium, nickel, cobalt, rare earths, copper and bauxite. 4. Supporting basic materials production including green steel and low-carbon aluminium production. 5. Supporting new technology projects focused on upstream hydrogen and carbon capture use and storage. ANZ has chosen some key focus areas as part of our Environmental Sustainability Strategy:Supporting sustainability in resource extraction3, basic materials4 and new technologies5Increasing our support for the transition to low carbonOffering solutions to, and partnering with, sustainability-focused financial institutionsBanking the decarbonisation and electrification of the transportation value chainEnabling the transition through lower emissions buildingsAssisting sustainable food, beverage & agricultural practices and supply chainsProviding the products and services required for transition to a low carbon economy ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 13 Our progress to date Governance • Board Risk Committee oversees the implementation and operation of the Group’s Risk Management Framework, including risks which are climate-related. • Board Ethics, Environment, Social and Governance (EESG) Committee approves our ESG approach, objectives and performance, including climate- related targets. • Ethics and Responsible Business Committee (ERBC) approves climate- related policies, monitors progress against ESG targets which include those related to climate change. • Climate Advisory Forum, oversees implementation of our Climate Change Commitment – including progress of our Environmental Sustainability Strategy focus areas and sectoral pathways. • This year, the Board EESG Committee and management ERBC received updates on biodiversity, including a progress update on the TNFD. Strategy • Our Climate Change Commitment1 provides the framework to achieve our strategy of transitioning our lending with the goals of the Paris Agreement and our Environmental Sustainability Strategy identifies focus areas, technologies and financing opportunities to help achieve our climate ambition. • Continuing to enhance the capability of our bankers to identify risks and opportunities for climate and nature, including biodiversity. • We will begin a new phase of engagement with our largest emitting business customers in 2024. Triggered in part by the Safeguard Mechanism reforms in Australia, this new phase means upgrading and expanding the scope of our existing work through a new Large Emitters Engagement Program (LEEP). to inform our approach to sourcing and integrating climate data in priority use cases. • During the year we continued our Metrics & Targets • Commenced a new social and environmental sustainability target on 1 April 2023, to fund and facilitate at least $100 billion by end 2030, in social and environmental outcomes through customer activities and direct investments by ANZ. • Continued to develop metrics, pathways and targets to enable progress tracking as we reduce our financed emissions3. We have set eight pathway targets over the past three years in line with our commitment to the NZBA. • Progressed towards our target to procure 100% renewable electricity for the Group's operations by 20254, and to reduce our operational emissions in line with Paris Agreement goals. • Our Remuneration Report within the Annual Report details how remuneration outcomes are determined for our most senior employees. In general, remuneration outcomes for the CEO and Disclosed Executives take into consideration performance against ANZ’s Group Performance Framework which include sustainability objectives and measures. For example the 2023 Group Performance Framework includes making meaningful progress on environmental sustainability strategies. engagement with 100 of our largest emitting business customers, to encourage them to strengthen their low carbon transition plans and enhance their efforts to protect biodiversity by the end of 2024. We are now ‘closing off’ this phase of engagement as we focus on our new LEEP program. • We will continue to engage on nature, including biodiversity in our new phase of engagement with our largest emitting customers in 2024. • Participated in TNFD pilot studies and provided feedback on the learnings and existing barriers to adopting and implementing the TNFD Framework. • Joined the United Nations Principles for Responsible Banking – Nature Target Setting Working Group – which is developing guidelines on nature target setting. • Utilised the Exploring Natural Capital Opportunities Risks and Exposure (ENCORE)2 tool to take steps to identify priority sectors. Risk Management • Assessed regulatory expectations across seven jurisdictions in which we operate, which will help inform the integration of climate risk standards and obligations into our Non-Financial Risk Framework commencing from 2024. • Expanded the Climate Change Risk Assessment starting with certain energy sector customers and customers in our LEEP. It also incorporates consideration of customers nature-related risks, including biodiversity loss. • An Environmental Sustainability data strategy has been developed 1. Available at anz.com.au/about-us/esg/environmental-sustainability/climate-change/. 2. The ENCORE tool consolidates international and national data from public databases. It is widely used by other banking institutions and recognised as a robust tool. The ENCORE tool was developed by the Natural Capital Finance Alliance (the NCFA) and the World Conservation Monitoring Centre (the UNEP-WCMC). 3. Scope 3 emissions attributable to lending. 4. Self-generated renewable electricity, direct procurement from offsite grid-connected generators e.g. Power Purchase Agreement (PPA) and default delivered renewable electricity from the grid, supported by credible attributes in accordance with RE100 technical guidelines. 14 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 5 YEAR SUMMARY FINANCIAL FIVE YEAR SUMMARY Financial performance - cash1 Net interest income Other operating income Operating expenses Profit before credit impairment and income tax Credit impairment charge Income tax expense Non-controlling interests Cash profit from continuing operations1 Cash profit/(loss) from discontinued operations1 Cash profit1 Adjustments to arrive at statutory profit1 Profit attributable to shareholders of the Company Financial position Gross loans and advances Assets Customer Deposits Net assets CET1 CET1 – Internationally Comparable Basel III2 Return on average ordinary equity (statutory)3 Cost to income ratio (cash)1 Shareholder value – ordinary shares Total return to shareholders Market capitalisation Dividend (cents) Franked portion – final Share price – interim – high (dollars) – low (dollars) – closing (dollars) Share information (per fully paid ordinary share) Earnings per share (cents) (statutory) Dividend payout ratio (statutory) Net tangible assets per ordinary share4 No. of fully paid ordinary shares issued (millions) Dividend reinvestment plan (DRP) issue price – interim – final Other information No. of employees (full time equivalents)5 No. of shareholders OUR PERFORMANCE (continued) 2021 $m 14,161 3,286 (9,051) 8,396 567 (2,764) (1) 6,198 (17) 6,181 (19) 6,162 633,764 978,857 593,582 63,676 12.3% 18.3% 9.9% 52.2% 70.7% 79,483 142 100% 100% $29.64 $16.97 $28.15 215.3 65.3% $21.09 2,824 $27.91 $27.68 40,221 534,166 2020 $m 14,049 3,703 (9,383) 8,369 (2,738) (1,872) (1) 3,758 (98) 3,660 (83) 3,577 622,074 1,042,286 552,363 61,297 11.3% 16.7% 5.9% 53.8% -36.9% 48,839 60 100% 100% $28.67 $14.10 $17.22 125.3 47.6% $20.04 2,840 $18.06 $22.19 38,579 553,171 2019 $m 14,339 4,690 (9,071) 9,958 (795) (2,678) (15) 6,470 (309) 6,161 (208) 5,953 618,767 981,137 511,693 60,794 11.4% 16.4% 10.0% 49.5% 9.2% 80,842 160 100% 70% $29.30 $22.98 $28.52 208.2 76.2% $19.59 2,835 $27.79 $25.03 39,060 506,847 2023 $m 16,581 4,312 (10,139) 10,754 (245) (3,076) (28) 7,405 - 7,405 (307) 7,098 710,590 1,105,620 647,119 70,046 13.3% 19.7% 10.5% 48.5% 20.0% 77,116 175 100% 56% $26.08 $22.39 $25.66 236.8 74.1% $21.78 3,005 $23.55 - 40,342 530,601 2022 $m 14,874 3,673 (9,579) 8,968 232 (2,684) (1) 6,515 (19) 6,496 623 7,119 675,989 1,085,729 620,429 66,401 12.3% 19.2% 11.4% 52.0% -14.0% 68,170 146 100% 100% $28.98 $20.95 $22.80 250.0 59.3% $20.75 2,990 $25.52 $24.51 39,381 541,788 11.. Cash profit excludes non-core items included in statutory profit and is provided to assist readers in understanding the result of the ongoing business activities of the Group. Cash profit is not audited; however, the external auditor has informed the Audit Committee that the adjustments have been determined on a consistent basis across each period presented. 22.. 2023 Internationally Comparable methodology aligns with the Australia Banking Association Basel 3.1 Capital Comparison Study (March 2023). For years prior to 2023, Internationally Comparable Methodology aligns with APRA’s information paper entitled ‘International Capital Comparison Study’ (13 July 2015). 33.. Average ordinary equity excludes non-controlling interests. 44.. Equals shareholders’ equity less total non-controlling interests, goodwill and other intangible assets, divided by the number of ordinary shares. 55.. 2022 comparative information has been restated to include FTE of the consolidated investments managed by 1835i Group Pty Ltd. ANZ 2023 ANNUAL REPORT 45 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 15 5 YEAR SUMMARY NON-FINANCIAL Total funded and facilitated towards: $100 billion social and environmental outcomes target1 $50 billion sustainable solutions target2 $10 billion housing target3 Customer experience Customer complaints5 Customer requests for hardship assistance6 Environmental sustainability Environmental footprint 2023 2022 2021 2020 2019 8.79 6.95 0.61 - 18.08 0.814 - 12.87 1.40 - 9.08 1.45 - 7.60 - 365,629 31,134 403,150 39,664 144,391 117,216 90,750 162,192 101,803 21,979 Total scope 1 & 2 GHG emissions (tonnes CO2-e) Total scope 1, 2 & 3 GHG emissions (tonnes CO2-e)7 89,038 149,658 101,879 140,514 111,409 153,697 134,093 203,700 156,568 250,857 Project Finance portfolio Renewables (%) Coal (%) Gas (%) Project finance commitment to renewable energy ($m)8 Ethics, conduct and culture Investigations resulting in formal outcome9 Termination10 Whistleblower reports Financial wellbeing People reached by our financial inclusion programs11 Total community investment (AU$ million)12 Volunteering hours Employees Employee engagement (%) Total women in leadership (%)13 Recruitment of under represented groups14 Investment in learning and development ($m) 97 1 1 90 2 8 88 3 9 87 5 7 83 9 8 2,242 1,505 1,425 1,501 1,371 501 100 170 518 95 142 573 114 157 87,181 58,038 67,620 141.1 75,812.5 136.4 52,443.5 139.7 54,645.0 569 93 157 61,367 139.5 784 151 156 90,927 142.21 66,402.0 134,930.0 87 37.3 268 55.6 84 35.9 320 53.6 81 35.3 255 49.2 86 32.5 185 52.0 77 32.0 224 47.1 For more information please see the 2023 ESG Supplement, 2023 ESG Data and Framework Pack and 2023 Climate-related Financial Disclosures, available at anz.com/esgreport. 1. Target to fund and facilitate at least $100 billion by end 2030 in social and environmental outcomes through customer activities and direct investments by ANZ, commenced 1 April 2023. For more information, see the social and environment sustainability target methodology available at anz.com/esgreport. 2. Target to fund and facilitate $50 billion in sustainable solutions by 2025, commenced 1 October 2019 and closed 31 March 2023. For more information, see the explanatory notes available on page 95 in the 2022 ESG Supplement at anz.com/esgreport. 3. Target to fund and facilitate $10 billion in affordable, secure and sustainable housing by 2030 across Australia and New Zealand, commenced 1 October 2018. Commenced reporting progress against target in 2020. Elligible transactions for this target (excluding deferred deals) contributed to the $50 billion target from 1 October 2019 to 31 March 2023 and contribute to the $100b target from 1 April 2023. For more information, see the explanatory notes available on page 69 in the 2023 ESG Supplement at anz.com/esgreport. 4. Figure for 2022 has been restated to include around an additional $288 million in deferred deals. 5. Retail and Commercial customers in Australia and New Zealand. 6. Australia and New Zealand. 7. Scope 3 emissions from our lending (‘portfolio emissions’) are not included. This assessment scope is limited to ANZ’s operations. See ANZ's 2023 Climate-related Financial Disclosures for more disclosures at anz.com/esgreport. 8. Refers to ANZ’s lending commitments as at 30 September 2022 to renewable energy projects made only on a non or limited recourse basis to the ultimate sponsors. This figure does not include ANZ lending made to renewable energy projects that may be funded under corporate debt facilities or through other lending products. 9. Resulting in a formal consequence or the employee leaving ANZ. 10. Subset of Investigations resulting in formal outcome. 11. Includes MoneyMinded, MoneyBusiness and Saver Plus. 12. Includes cash: gross monetary amount paid in support of a community organisation/ project. Time: cost to the company of the paid working hours contributed by employees to a community organisation or activity. In-kind services: other non-cash resources to community activities (eg. company products or services or corporate resources). Management costs: costs incurred in making contributions, such as salaries and overheads. Forgone revenue: the cost of providing low or fee-free accounts to a range of customers such as government benefit recipients, not-for-profit organisations, students and the elderly. International transfer fees were waived for funds sent from Australia and New Zealand to Turkiye, Sri Lanka, Ukraine and the Pacific to support communities impacted by disaster-related events. Figure does not include remediation funds distributed to charity. 13. Measures representation at the Senior Manager, Executive and Senior Executive levels. Includes all employees regardless of leave status but not contractors (which are included in FTE). 14. Measures representation at the Senior Manager, Executive and Senior Executive levels. Includes all employees regardless of leave status but not contractors (which are included in FTE). 16 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information Gerard FlorianGroup Executive Technology & Group ServicesJoined the Executive Committee on 30 January 2017Farhan FaruquiChief Financial Officer (appointed CFO on 11 October 2021)Joined the Executive Committee on 1 February 2016Mark WhelanGroup Executive InstitutionalJoined the Executive Committee on 20 October 2014Antony StrongGroup Executive Strategy & TransformationJoined the Executive Committee on 1 November 2022Antonia WatsonChief Executive Officer New ZealandJoined the Executive Committee on 17 June 2019EXECUTIVE COMMITTEE11. Current as at 10th OctoberFull biography details can be found on our website at anz.com/excoShayne ElliottChief Executive Officer (appointed CEO on 1 January 2016)Joined the Executive Committee on 1 June 2009Maile CarnegieGroup Executive Australia RetailJoined the Executive Committee on 27 June 2016Clare MorganGroup Executive Australia CommercialJoined the Executive Committee on 6 March 2023Kevin CorballyGroup Chief Risk OfficerJoined the Executive Committee on 19 March 2018Elisa ClementsGroup Executive Talent & CultureJoined the Executive Committee on 9 October 2023 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 17 GOVERNANCE Our strong governance framework provides a solid structure for effective and responsible decision-making within the organisation. Information on the Group's Board, Board Committees, 2023 Board areas of focus and governance framework is contained in the 2023 Corporate Governance Statement, available at anz.com/ corporategovernance. Directors’ Meetings The number of Board, and Board Committee, meetings held during the year1 and each Director’s attendance at those meetings are set out below. The listed head entity of the Group changed from ANZBGL to ANZGHL during the year as a consequence of our corporate restructure in January 2023. 1. During the year, ANZBGL was the listed head entity of the Group from 1 October 2022 to 3 January 2023, after which ANZGHL became the listed head entity of the Group. Board Risk Committee Audit Committee Paul O’Sullivan Ilana Atlas, AO Shayne Elliott A 11 11 11 Jane Halton, AO PSM 11 RT Hon Sir John Key, GNZM AC Holly Kramer2 Graeme Liebelt3 John Macfarlane Christine O’Reilly Jeff Smith 11 2 4 11 11 11 B 11 11 11 11 11 2 4 11 11 11 A 8 B 8 8 7 2 8 8 6 2 8 8 6 A 7 7 2 7 7 B 7 7 2 7 7 Human Resources Committee A 5 5 B 5 5 5 5 1 5 4 1 5 4 Ethics, Environment, Social and Governance Committee Digital Business and Technology Committee Special Committee of the Board Committee of the Board1 Nominations and Board Operations Shares Committee1 A B A 5 5 5 5 B 5 5 5 4 A 1 1 1 1 1 1 1 B 1 1 1 1 1 1 1 A 6 6 6 6 4 B 6 6 5 6 4 A 3 1 2 B 3 1 2 A 2 2 2 2 2 2 2 B 2 2 2 1 2 2 2 Column A Indicates the number of meetings the Director was eligible to attend as a member. Column B Indicates the number of meetings attended. With respect to Committee meetings, the table above records attendance of Committee members. 1. The meetings of the Committee of the Board and Shares Committee as referred to in the table above include those conducted by written resolution. 2. Holly Kramer commenced as a Non-Executive Director on 1 August 2023. 3. Graeme Liebelt ceased as a Non-Executive Director of ANZBGL on 15 December 2022. 18 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information DIRECTORS’ QUALIFICATIONS, EXPERIENCE AND SPECIAL RESPONSIBILITIES As at the date of this report, the Board comprises eight Non-Executive Directors and one Executive Director, the Chief Executive Officer. The names of the current Directors, together with details of their qualifications, experience and special responsibilities are set out below. Holly Kramer joined the Board on 1 August 2023 as a Non-Executive Director and will stand for election as a Director at the Group's AGM on 21 December 2023. Each Director is also a member of the Board of ANZBGL. Information regarding 2023 Group restructure: Tony Warren, Craig Brackenrig and Melanie Treloar held office as Directors prior to ANZGHL’s listing on ASX and while ANZGHL was dormant. They were Directors from 24 June 2022 until 20 December 2022. Each current Board member became a Director on 20 December 2022 (with the exception of Holly Kramer, who joined the Board on 1 August 2023). Given ANZBGL was the listed head entity of the Group until January 2023, information is included below on the date each Director became a member of the Board of the listed head entity of the Group. AUDIT COMMITTEE ETHICS, ENVIRONMENT, SOCIAL AND GOVERNANCE COMMITTEE RISK COMMITTEE HUMAN RESOURCES COMMITTEE DIGITAL BUSINESS AND TECHNOLOGY COMMITTEE NOMINATION AND BOARD OPERATIONS COMMITTEE CHAIR MEMBER Qualifications BA (Mod) Economics, Advanced Management Program of Harvard Responsibilities Chairman since October 2020 and a Non-Executive Director since November 2019. Paul is an ex-officio member of all Board Committees and Chair of the Ethics, Environment, Social and Governance Committee and Nomination and Board Operations Committee. Career Paul has experience in the telecommunications and oil and gas sectors, both in Australia and overseas. He has held senior executive roles with Singapore Telecommunications (Singtel) and was previously the CEO of Optus. He has also held management roles with the Colonial Group and the Royal Dutch Shell Group in Canada, the Middle East, Australia and United Kingdom. Relevant other directorships Chairman: Singtel Optus Pty Limited (from 2014, Director from 2004) and Western Sydney Airport Corporation (from 2017). Director: St Vincent’s Health Australia (from 2019). Relevant former directorships held in last three years include Former Director: Telkomsel Indonesia (2010–2020), National Disability Insurance Agency (2017–2020), Coca-Cola Amatil (2017–2021) and Indara Digital Infrastructure (formerly Australian Tower Network Pty Ltd) (2021–2023). Paul O’Sullivan Chairman, Independent Non-Executive Director Age Residence Sydney, Australia 63 years ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 19 Qualifications BCom Responsibilities Chief Executive Officer and Executive Director since 1 January 2016. Career Shayne has over 30 years’ experience in banking in Australia and overseas, in all aspects of the industry. Shayne joined the Group as CEO Institutional in June 2009, and was appointed Chief Financial Officer in 2012. Prior to joining the Group, Shayne held senior executive roles at EFG Hermes, the largest investment bank in the Middle East, which included Chief Operating Officer. He started his career with Citibank New Zealand and worked with Citibank/ Citigroup for 20 years, holding various senior positions across the UK, USA, Egypt, Australia and Hong Kong. CHAIR MEMBER Qualifications BJuris (Hons), LLB (Hons), LLM Responsibilities Non-Executive Director since September 2014. Ilana is Chair of the Human Resources Committee and is a member of the Audit Committee, Ethics, Environment, Social and Governance Committee and Nomination and Board Operations Committee. Career Ilana brings a strong financial services background and legal experience to the Board. Ilana was a partner at law firm Mallesons Stephen Jaques (now King & Wood Mallesons), where in addition to her practice in corporate law, she held a number of management roles in the firm including Executive Partner, People and Information, and Managing Partner. Shayne is a Director of the Financial Markets Foundation for Children and a member of the Australian Banking Association, the Business Council of Australia and the Australian Customs Advisory Board. Relevant other directorships Director: ANZ Bank New Zealand Limited (from 2009) and the Financial Markets Foundation for Children (from 2016). Member: Business Council of Australia (from 2016), the Australian Banking Association (from 2016, Chairman 2017–2019) and the Australian Customs Advisory Board (from 2020). She also worked at Westpac for 10 years, where her roles included Group Secretary and General Counsel and Group Executive, People, where she was responsible for human resources, corporate affairs and sustainability. Ilana has a strong commitment to the community, in particular the arts and education. Relevant other directorships Chairman: Jawun (from 2017, Director from 2014). Director: Paul Ramsay Foundation (from 2017), Scentre Group (from 2021) and Origin Energy Limited (from 2021). Member: Panel of Adara Partners (from 2015) and Council of the National Gallery of Australia (from 2021). Relevant former directorships held in last three years include Former Chairman: Coca-Cola Amatil Limited (2017–2021, Director from 2011). Shayne Elliott Chief Executive Officer and Executive Director Age 59 years Residence Melbourne, Australia Ilana Atlas, AO Independent Non-Executive Director Age Residence Sydney, Australia 69 years 20 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information CHAIR MEMBER Qualifications BA (Hons) Psychology, FIPAA, Hon. FAAHMS, Hon. FACHSE, Hon. DLitt, FAIM, FAICD, FAIIA Responsibilities Non-Executive Director since October 2016. Jane is Chair of the Digital Business and Technology Committee and is a member of the Human Resources Committee, Ethics, Environment, Social and Governance Committee and Nomination and Board Operations Committee. Career Jane’s 33-year career in the public service includes the positions of Secretary of the Australian Department of Finance, Secretary of the Australian Department of Health, Secretary for the Department of Health and Ageing, and Executive Co-ordinator (Deputy Secretary) of the Department of the Prime Minister and Cabinet. She brings to the Board extensive experience in finance, insurance, risk management, information technology, human resources, health and ageing and public policy. She also has significant international experience. Jane has contributed extensively to community health through local and international organisations including the World Health Organisation and as co-chair of the COVAX coordination mechanism. Relevant other directorships Chairman: Coalition for Epidemic Preparedness Innovations (Norway) (from 2018, Member from 2016) and Council on the Ageing Australia (from 2017). Director: Clayton Utz (from 2017). Member: Executive Board of the Institute of Health Metrics and Evaluation at the University of Washington (from 2007). Honorary Professor: Australian National University Research School of Psychology. Adjunct Professor: University of Sydney and University of Canberra. Council Member: Australian Strategic Policy Institute (from 2016). Relevant former directorships held in last three years include Former Chairman: Vault Systems (2017–2022). Former Director: Crown Resorts Limited (2018–2022) and Naval Group Australia Pty Ltd (2021–2022). Former Member: National COVID-19 Commission Advisory Board (2020–2021). MEMBER Qualifications BCom, DCom (Honoris Causa) Responsibilities Non-Executive Director since February 2018. Sir John is a member of the Ethics, Environment, Social and Governance Committee, Risk Committee, Digital Business and Technology Committee and Nomination and Board Operations Committee. Career Sir John was Prime Minister of New Zealand from 2008 to 2016, having commenced his political career in 2002. Sir John had a long career in international finance, primarily for Bankers Trust in New Zealand and Merrill Lynch in Singapore, London and Sydney. He was previously a member of the Foreign Exchange Committee of the Federal Reserve Bank of New York (from 1999 to 2001). Sir John was made a Knight Grand Companion of the New Zealand Order of Merit in the 2017 Queen’s Birthday Honours. In 2017 Sir John became a Companion of the Order of Australia for advancing the Australia–New Zealand bilateral relationship. Relevant other directorships Chairman: ANZ Bank New Zealand Limited (from 2018, Director from 2017) and Oritain Global Limited (from 2023). Director: Palo Alto Networks (from 2019). Strategic Advisor: BHP Group Limited (Australia) (from 2023). Relevant former directorships held in last three years include Former Director: Air New Zealand Limited (2017–2020). Jane Halton, AO PSM Independent Non-Executive Director Age 63 years Residence Canberra, Australia RT Hon Sir John Key, GNZM AC Independent Non-Executive Director Age Residence Auckland, New Zealand 62 years ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 21 MEMBER Qualifications BA (Hons), MBA Responsibilities Non-Executive Director since August 2023. Holly is a member of the Nomination and Board Operations Committee. Career Holly has extensive experience as a board director, having served on a wide range of major listed and unlisted boards in Australia and New Zealand and having chaired remuneration, sustainability and audit and risk committees. In her executive career, Holly was Chief Executive Officer of retailer Best & Less and served in a range of senior customer facing roles at Telstra, Ford and Pacific Brands. Holly brings a strong focus on people, customers and culture, as well as extensive experience in retail and digital channels. Relevant other directorships Director: Woolworths Group Limited (from 2016) and Fonterra Co-operative Group Limited (from 2020). Member: Board Advisory Group, Bain & Company (from 2021). Senior Advisor: Pollination (from 2023). Pro Chancellor: Western Sydney University (from 2018). Relevant former directorships held in last three years include Former Chairman: Lendi Group (2020–2021). Former Deputy Chair: Australia Post (2015–2020). Former Director: Abacus Group Holdings (2018–2022) and Endeavour Group Limited (2021–2023). CHAIR MEMBER Qualifications BCom, MCom (Hons) Responsibilities Non-Executive Director since May 2014. John is Chair of the Risk Committee and is a member of the Audit Committee, Digital Business and Technology Committee and Nomination and Board Operations Committee. Career John is one of Australia’s most experienced international bankers having previously served as Executive Chairman of Deutsche Bank Australia and New Zealand, and CEO of Deutsche Bank Australia. John has also worked in the USA, Japan and PNG, and brings to the Board a depth of banking experience in ANZ’s key markets in Australia, New Zealand and the Asia–Pacific. He is committed to community health, and is a Director of the Aikenhead Centre of Medical Discovery Limited (from 2016). Relevant other directorships Director: Colmac Group Pty Ltd (from 2014), AGInvest Holdings Limited (MyFarm Limited) (from 2014, Chairman 2014–2016), Balmoral Pastoral Investments (from 2017) and L1 Long Short Fund (from 2018). Relevant former directorships held in last three years include Former Director: Craigs Investment Partners Limited (2013–2020). Holly Kramer Independent Non-Executive Director Age Residence Sydney, Australia 59 years John Macfarlane Independent Non-Executive Director Age 63 years Residence Melbourne, Australia 22 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information Relevant other directorships Director: Stockland (from 2018) and BHP Group Limited (from 2020). Relevant former directorships held in last three years include Former Director: Medibank Private Limited (2014–2021), CSL Limited (2011–2020), Transurban Group (2012–2020) and The Baker Heart & Diabetes Institute (2013–2023). CHAIR MEMBER Qualifications BBus Responsibilities Non-Executive Director since November 2021. Christine is Chair of the Audit Committee and a member of the Risk Committee, Human Resources Committee and Nomination and Board Operations Committee. Career Christine is one of Australia’s leading non-executive directors. Christine has held executive roles in the infrastructure and financial services industries. This includes being CEO of GasNet Australia and Co-Head of Unlisted Infrastructure Investments at Colonial First State Global Asset Management and follows an early career including investment banking and audit experience at Price Waterhouse. MEMBER Qualifications BAppSc, MBA Responsibilities Non-Executive Director since August 2022. Jeff is a member of the Digital Business and Technology Committee, Risk Committee, Human Resources Committee and Nomination and Board Operations Committee. Career Jeff is an experienced global business and technology executive, with over 30 years corporate experience which includes senior executive roles in a number of companies including Telstra, Honeywell and Toyota. Jeff was previously Chief Information Officer at IBM Corporation where he was globally responsible for IT strategy, resources, systems and infrastructure and also led the company’s Agile transformation. Jeff was also CEO of Suncorp Business Services and Suncorp Chief Information Officer, and Chief Operating Officer of World Fuel Services Corporation. Jeff also served on the Australian Fulbright Commission awarding Australian post- graduate scholarships to US universities. He was previously a member of ANZ’s International Technology and Digital Business Advisory Panel until 2019. Relevant other directorships Director: ANZ Group Services Pty Ltd (from 2022), Sonrai Security Inc (from 2021) and Pexa Australia Limited (from 2023). Advisor: Zoom Video Communications, Inc (from 2018), Box, Inc. (from 2018) and World Fuel Services (from 2023). Christine O’Reilly Independent Non-Executive Director Age 62 years Residence Melbourne, Australia Jeff Smith Independent Non-Executive Director Age Residence USA 61 years ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 23 Ken AdamsPositionGroup General CounselQualificationsBA, LLB, LLMKen joined the Group as Group General Counsel in August 2019, having assisted the Group with major legal issues for over 10 years. Previously, Ken was a Partner of Freehills and later Herbert Smith Freehills for 21 years, and for six years was a member of the Herbert Smith Freehills Global Board. Ken is one of Australia’s leading commercial lawyers with significant experience in class actions and other complex legal issues. He holds a Master of Laws from the University of Melbourne and is a co-author of Class Actions in Australia.Simon joined the Group in May 2016. He is a Chartered Secretary and Chartered Governance Practitioner and has extensive company secretarial and corporate governance experience. From 2009 to 2016 he was Company Secretary for Australian Foundation Investment Company Limited and a number of other listed investment companies. Other former roles include being Deputy Company Secretary for the Group and Head of Board Support for Barclays PLC in the United Kingdom.He is a formal brand ambassador for, and is a former National President and Chairman of, Governance Institute of Australia. He is also a member of the Chartered Governance Institute’s Global Thought Leadership Committee. Simon is committed to the promotion and practice of good corporate governance, and regularly presents on governance issues.Simon PordagePositionCompany SecretaryQualificationsLLB (Hons), FGIA, FCG (CS, CGP)COMPANY SECRETARIES QUALIFICATIONS AND EXPERIENCECurrently there are two people appointed as Company Secretaries of the Company. Details of their roles are contained in the Corporate Governance Statement. Their qualifications and experience are as follows. 24 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information RISK MANAGEMENT2023 has seen an elevation of geopolitical tensions and continuing uncertainty in the macroeconomic environment. These continue to pose challenges to operating conditions. We recognise that our customers are similarly affected by these, as well as by additional challenges such as adverse weather events. Our risk management framework and practices have continued to evolve to meet such challenges.External environmentThe heightened geopolitical landscape with the ongoing conflicts in Europe and the Middle East, accompanied by the economic challenges relating to higher interest rates, inflation and real cost of living pressures continue to be the main drivers to create uncertainty for many of our customers. While households and businesses have been largely resilient to date, the Board and management continually monitor these developing conditions to set appropriate risk criteria for a range of potential scenarios. We have focused on the following to help support our customers and their financial resilience: •Global banking instability – Global financial stability risks increased during the year following the failure of some regional banks in the US and the regulator facilitated takeover of Credit Suisse by UBS. In the face of these events the broader global banking system has remained resilient. ANZ has navigated this challenging period from a position of strength as a profitable, well provisioned, strongly capitalised and highly liquid bank and is well placed to support our customers. •Home Loans and Consumer Lending – We continue to engage with our customers to help them better manage their home loans and personal finances. 70 per cent of our customers have paid additional funds to reduce their principal debt with almost half of those more than two years ahead on their repayments. Our portfolio customer credit scores have improved and we have consistently written new businesses at a higher average customer credit score. We have also proactively communicated with our customers to provide reassurance that, where required, we have options available to continue to support them. This includes additional support provided to customers facing natural disasters (for instance, the 2023 cyclones and floods in New Zealand). •Data Analytics – Data and analytics continue to play an important role in early identification of customers heading towards financial difficulty. Our analytics have focused on customer transaction data and the identification of customers that may need additional support. We are using data analytics to look at savings, credit, and offset accounts to better understand customers’ financial behaviour and potential future outcomes. The analysis considers interest rate changes, increases in living expenses and cashflow. We continue to analyse our downturn indicators to understand, quantify, and address impacts to portfolio delinquency through tailored treatments to reduce customer financial difficulties/delinquencies. •Financial health and Wellbeing – Financial health and wellbeing is the guiding principle for our ANZ Plus App which provides tools and insights to help customers to have better visibility and control over their money. In addition, our targeted communication is designed to encourage at-risk customers to take steps to avoid falling behind on loan repayments and to contact ANZ as early as possible if they are experiencing financial difficulty. We have also identified common reasons customers provide for experiencing financial hardship, such as reduced income, medical illness, separation or over-commitment to assist with repayment management. We have also delivered proactive customer support including communications and webinars to help customers as they head into challenging economic times. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 25 Risk culture Risk culture is an important component of our organisational culture and underpins the shared values, behaviours and practices that influence how risk is considered in decision making. Significant progress has been made in strengthening risk culture, with the Group achieving our target state. The Board and executive leadership teams have emphasised the importance of risk culture, providing strong leadership and oversight. This has resulted in outcomes that have further embedded our target risk behaviours and uplifted risk management in a number of key focus areas – particularly the group wide non-financial risk framework. The risk culture framework, with our Risk Principles at the core, outlines the approach to measure, assess, embed and govern risk culture. The approach assesses risk management behaviours and practice through consideration of an annual risk culture survey as well as frequent monitoring of business and risk metrics that provide insights about our risk culture. Risk culture maturity is assessed at the divisional and functional1 level to assist the Board to form a view of our overall risk culture. Our Board Risk Committee receives half-yearly updates on plans and actions being taken to further improve our risk culture. Maintaining a sound risk culture is supported by alignment between our Risk Principles and organisational behaviours, training, and tools and resources to raise awareness of and embed the behaviours and practices that support our target risk culture. Risk culture is included as a performance objective for all Group Executives, and risk is a key element of the Group Performance Framework and Divisional/ individual performance scorecards for our people’s performance and remuneration. Behaviours supporting the target risk culture are reinforced through the Enterprise Accountability Group (EAG) (see section 8 of the Remuneration Report with the Annual Report). We acknowledge individuals who role model outstanding risk behaviours through their efforts to identify, manage and mitigate the organisation’s risks and contribute to our strong risk culture. Financial crime We continue to maintain an effective financial crime risk management program that anticipates and navigates criminal threats supported by the right people with the right tools. The Financial Crime portfolio continues to be responsible for ensuring that ANZ meets its regulatory obligations through its Anti-Money Laundering/ Counter Terrorism Finance and Sanction Programs, and for delivering enhanced detection, investigative and/or intelligence capability focusing on identifying, mitigating, and managing financial crime risk and protecting the community. We also maintain our partnership with the Australian Transaction Report and Analysis Centre (AUSTRAC)-led Fintel Alliance to strengthen the finance industry’s capability to tackle serious crimes and to better support police investigations. Refer to our ESG Supplement available at anz.com/annualreport for further information. Scams We are continually reviewing and adjusting our capabilities to keep customers safe as new scams emerge and cyber criminals change how they operate. In the last twelve months, our staff and our systems have stopped more than $100 million going to criminals and from April to September this year. We have has seen a 59% reduction in customer losses and a 38% increase in detected and prevented amounts. Investment in new technologies is critical as we continue to work to protect our customers and the community from fraud and scams. Our newest measures include: • The deployment of more than 170 new sophisticated algorithms that have helped to prevent $20m of customer scam losses across multiple payment channels. • A significant investment in a new capability using Artificial Intelligence (AI) and Machine Learning technology designed to detect accounts being used to receive funds from scam victims. • Preventing payments being made to particular high risk cryptocurrency platforms and introducing new holds and delays to some payment types and destinations. • Working with the major telcos to activate the Do Not Originate (DNO) service and to put in place measures that stop scammers from adopting the “ANZ” label in text messages. Non-financial risk We have made progress against our non-financial risk transformation agenda. Our improved Non-financial Risk Framework is uplifting both the effectiveness and efficiency of how we manage our non- financial risks ensuring we can operate our business well, support the right risk culture, save time and make things simpler. It is achieving this by being a holistic, standardised, integrated and automated framework with greater data-informed insights, enhanced operating model and capability uplift. This enables us to better anticipate and navigate a changing environment as we seek to protect our customers, shareholders and the community from harm. Other risks We manage and monitor risks in accordance with our Risk Management Framework (RMF). In addition to our key material risks - see below - three risks that we are paying particular attention to are: Climate-related risk: the Group’s most material climate-related risks arise from lending to business and retail customers, which contributes to credit risk. These include the effect of extreme weather events on a customer’s business or property including impacts to the cost and availability of insurance and insurance exclusions, changes to the regulatory and policy environment in which the customer operates, disruption from new technology and changes in demand towards low carbon products and services. Climate- related risks may also indirectly affect a customer through impacts to its supply chains and customer base. 1. Enablement Functions – Legal, Enterprise Finance, Talent and Culture, Internal Audit, Group Risk, Comms and PA, Group Technology and Group Capability Centre. 26 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information reforms to halt and reverse forest loss, species extinction and land degradation. These changes may impact the Group directly, or indirectly through our customers. Biodiversity risk is recognised in our Climate Change Commitment and across our ‘sensitive sector’ lending policies. In line with our Social and Environmental Risk Policy, we expect our large business customers1 to use, or mitigate towards internationally accepted industry practices to manage social, environmental and economic impacts, including potential impacts on nature. This year have continued to engage with 100 of our large emitting business customers to support them to implement and strengthen their lower carbon transition plans and enhance their efforts to protect biodiversity. We have also utilised the Exploring Natural Capital Opportunities Risks and Exposure (ENCORE) tool2 to take initial steps to identify priority sectors and assess potential sector level biodiversity impacts and dependencies. For details on our customer engagement, the ENCORE tool, including how we are upskilling our staff and the Taskforce on Nature-related Financial Disclosures (TNFD) pilot studies we have participated in this year, refer to our 2023 Climate-related Financial Disclosures available at anz.com/ annualreport. This year we have also sought to draw on the TNFD’s recommendations to help inform our disclosures in this document. Our key material risk category of credit risk considers the risks associated with lending to customers that may be impacted by climate change, including physical and transition risks. Climate-related risks may also affect the ability of customers to repay debt, result in an increased probability of default, result in ‘stranded assets’, and impact the amount that the Group is able to recover due to the value or liquidity of collateral held as security being impaired. The Group may also face legal proceedings and suffer reputational damage if it acts inconsistently with public commitments in relation to climate change. We continue to improve our management of climate-related risks and recently elevated climate-related risk as a key material risk within our RMF - refer below. We are transitioning our lending with the goals of the Paris Agreement and supporting customers to reduce emissions and enhance their resilience to a changing climate. In this respect, we factor climate change risk into lending decisions for large business customers1, assessing their capacity to respond to climate change and the evolving regulatory landscape. We expect our existing large business customers in higher-emitting sectors such as energy, building products and transport to integrate climate change risk into their company strategies. For details on the how we are improving our management of climate-related risks, how we govern climate-related risks and opportunities, performance against our climate targets and our new sectoral decarbonisation pathways set in accordance with our commitment to the Net-Zero Banking Alliance, refer to our 2023 Climate-related Financial Disclosures available at anz.com/annualreport. Our Climate Change Commitment is available at anz.com/esgreport. Cybersecurity risk: As a bank, we handle a considerable amount of personal and confidential information about our customers across multiple geographies in which we operate. We continue to take the security of our bank, our customers and our customers’ information very seriously. Our security strategy has helped build a mature security risk posture and operational cyber security capability commensurate with the size and extent of threats to us. Cyber security threats continue to evolve, becoming more sophisticated and increasing in volume and our approach draws on multiple layers of security testing and intelligence, seeking to ensure sustainable security practices to protect information and assets. We have layers of defence within the Group complemented by robust governance. We use industry benchmarking as well as a series of exercises to map and simulate potential threats. This helps us identify and better understand emerging threats, and adapt processes, technology and education to address the increase in customer fraud and scams. We maintain strong relationships and strategic partnerships with government, industry, community groups and law enforcement agencies locally and internationally to promote cyber security resilience across jurisdictions. We are fostering a security-centric culture by providing staff education to help us to respond to the rapidly changing threat environment, as well as our customer education service to engage with and support our customers. We focus on raising customer awareness to cyber-threat risk. Our Cyber security centre also publishes a range of latest security alerts and protection approaches to assist our customers to avoid scams. Biodiversity risk: Biodiversity loss including as a result of species extinction or decline, ecosystem degradation and nature loss (“Biodiversity Loss") is an emerging risk which the Group is seeking to understand further. Biodiversity risks are closely linked to climate-related risks. Risks are likely to arise primarily from lending to customers that have material dependencies and/or whose actions may have negative impacts on nature, including biodiveristy. These risks can also arise from legal, and regulatory or policy, changes including potential 1. Institutional customers. 2. The ENCORE tool consolidates international and national data from public databases. It is widely used by other banking institutions and recognised as a robust tool. The ENCORE tool was developed by the Natural Capital Finance Alliance (the NCFA) and the World Conservation Monitoring Centre (the UNEP-WCMC). ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 27 • Risk Culture is an intrinsic part of the Group’s RMF and underpins the values, attitudes and behaviours of our staff which drive the risk decisions we make. The Group operates a Three Lines-of- Defence Model. Each line of defence has clearly defined roles, responsibilities and escalation paths to support effective risk management at ANZ. The three lines of defence model embeds a culture where risk is everyone’s responsibility. The business occupies the first line of defence responsibility for implementation and ongoing maintenance of the RMF including day-to-day ownership of risks and controls. The Risk function (including Divisional/ functional and Group) form the second line of defence, providing independent oversight of the Group’s risk profile and RMF, including effective challenge to activities and decisions that materially affect the Group’s risk profile and assistance in developing and maintaining the RMF. Internal Audit is the third line of defence, providing independent evaluation and objective assurance on the appropriateness, effectiveness and adequacy of the Group’s RMF. The governance and oversight of risk management, whilst embedded in day-to-day activities, is also the focus of committees and regular forums across the Group (see diagram next page). The committees and forums discuss and monitor known and emerging risks, review management plans and monitor progress to address known issues. Our Risk Management Framework (RMF) The Board is ultimately responsible for establishing and overseeing the Group’s RMF, which is supported by the Group’s underlying systems, structures, policies, procedures, processes and people. The Board has delegated authority to the Board Risk Committee (BRC) to develop and monitor compliance with the Group’s risk management policies. The Committee reports regularly to the Board on its activities. The key pillars of our Group RMF include: • The Risk Management Strategy (RMS), which describes the approach for managing risk arising from the Group’s purpose and strategy. The RMS includes: how the Risk function is structured to support the Group’s purpose and strategy, and the execution of the Group Chief Risk Officer’s prescribed responsibilities as an Accountable Person for ANZBGL under the Banking Executive Accountability Regime; the values, attitudes and behaviours required of employees in delivering on strategic priorities; a description of each material risk; and an overview of how the RMF addresses each material risk, with reference to the relevant policies, standards and procedures. It also includes information on how the Group identifies, measures, evaluates, monitors, reports and then either controls or mitigates the material risks and the oversight mechanism and/or committees in place. • The Risk Appetite Statement (RAS), which sets out the Board’s expectations regarding – for each material risk – the maximum level of risk the Group is willing to accept in pursuing its strategic objectives and its operating plans considering its shareholders’, depositors’ and customers’ interests. 28 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information BOARD OF DIRECTORS KEY MANAGEMENT COMMITTEESAudit CommitteeExecutive CommitteeThe Group's most senior executives meet regularly to discuss performance and review shared initiatives.Enterprise Accountability GroupGroup Performance Execution CommitteeThe Group's key Management Committee charged with oversight of the Group’s overall operational performance and position and execution of the operating plan.Principal Board CommitteesGroupDivisionCountryEthics, Environment, Social and Governance CommitteeRisk CommitteeDigital Business and Technology CommitteeNomination and Board Operations CommitteeHuman Resources CommitteeCredit Ratings System Oversight CommitteeCapital and Stress Testing Oversight CommitteeFinancial Crime Operational Risk Executive Committee Sub-CommitteeRegional or Country Risk Management CommitteesCountry Assets and Liability CommitteesCredit and Market Risk CommitteeGroup Asset and Liability CommitteeOperational Risk Executive CommitteeEthics and Responsible Business CommitteeInvestment CommitteeGroup Executive People CommitteeDivisional/Functional Accountability GroupsDivisional Initiatives Review Committees/Project Advisory CouncilsDivisional Risk Management Committees ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 29 KEY MATERIAL RISKS The key material risks facing the Group per the Group's RMS, and how these are managed are summarised below. Climate change risk is managed and monitored as part of ANZ's business, strategic and capital management processes. While climate change risk primarily manifests as financial risks, especially credit risk, it may also result in additional market, operational or other risks. Our understanding of climate-related risks continues to evolve and mature. On 9 November 2023 our Board Risk Committee approved that "climate risk" will be elevated as a key material risk. This means going forward that we are further strengthening our enterprise-wide approach to managing climate risk. We are working to embed this change and expect to disclose our progress in our 2024 reporting. The table below discusses how climate-related risk has been managed and monitored during our 2023 financial year. For further information about the principal risks and uncertainties that the Group faces, see our “Principal Risks and Uncertainties” disclosure available at anz.com/shareholder/centre. RISK TYPE DESCRIPTION MANAGING THE RISK We pursue an active approach to Capital Management, which is designed to protect the interests of depositors, creditors and shareholders through ongoing review, and Board approval, of the level and composition of our capital base against key policy objectives. Key features of how we manage Compliance Risk as part of our I.AM (Identify, Act and Monitor) Framework include: • Management of key obligations via a Global Obligations Library, enabling our change management capability in relation to new and revised obligations. • An emphasis on the identification of changing regulations and the business environment, to enable proactive assessment of emerging compliance risks. • Recognition of incident management as a separate element to enhance our ability to identify, manage and report on incidents/breaches in a timely manner. Our Credit Risk framework is top down, being defined by credit principles and policies. Credit policies, requirements and procedures cover all aspects of the credit life cycle from initial approval and risk grading, through to ongoing management and problem debt management. Capital adequacy risk Compliance risk The risk of loss arising from the Group failing to maintain the level of capital required by prudential regulators and other key stakeholders (shareholders, debt investors, depositors, rating agencies, etc.) to support the Group’s consolidated operations and risk appetite. The risk of failure to act in accordance with laws, regulations, industry standards and codes, internal policies and procedures and principles of good governance as applicable to the Group’s businesses. Credit risk The risk of financial loss resulting from: • A counterparty failing to fulfil its obligations; or • A decrease in credit quality of a counterparty resulting in a loss. Credit Risk incorporates the risks associated with our lending to business and retail customers who could be impacted by climate change or by changes to laws, regulations, or other policies adopted by governments or regulatory authorities, including carbon pricing and climate change adaptation or mitigation policies. As noted above, we recently elevated climate- related risk to be a key material risk in its own right and will work to embed this within our RMF. 30 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information RISK TYPE RISK TYPE DESCRIPTION DESCRIPTION MANAGING THE RISK MANAGING THE RISK Liquidity and funding risk The risk that the Group is unable to meet its payment obligations as they fall due, including: Key principles in managing our Liquidity and Funding Risk include: • Repaying depositors or maturing • ANZ’s short term liquidity scenario modelling stresses wholesale debt; or • The Group having insufficient capacity to fund increases in assets. cash flow projections against multiple survival horizons’ over which the Group is required to remain cash flow positive; Market risk The risk stems from our trading and balance sheet activities and is the risk to the Group’s earnings arising from: • Changes in interest rates, foreign exchange rates, credit spreads, volatility, correlations; or • Fluctuations in bond, commodity or equity prices. Operational risk The risk of loss and/or non-compliance with laws resulting from inadequate or failed internal processes, people and/or systems, or from external events. This definition includes legal risk, and the risk of reputation loss or damage arising from inadequate or failed internal processes, people and systems, but excludes strategic risk. • Longer-term scenarios are in place that measure the structural liquidity position of the balance sheet. We have a detailed market risk management and control framework to support our trading and balance sheet activities, which incorporates an independent risk measurement approach to quantify the magnitude of market risk within the trading and balance sheet portfolios. This approach, along with related analysis, identifies the range of possible outcomes, that can be expected over a given period of time, and establishes the likelihood of those outcome and allocates an appropriate amount of capital to support these activities. We manage Compliance and Operational Risk in the best interests of our customers and the community and to meet expectations of the regulators. The Compliance and Operational Risk (C&OR) Policy establishes the fundamental requirements at ANZ which inform policies, processes, and procedure development of ANZ’s management of Compliance and Operational Risk, through timely and appropriate identification, action and monitoring. We take a risk-based approach to the management of operational risk and obligations. This enables the Group to be consistent in proactively identifying, assessing, managing, reporting and escalating operational risk-related risk exposures, while respecting the specific obligations of each jurisdiction in which the Group operates. Day-to-day management of operational risk is the responsibility of business unit line management and staff. Risk management is supported by a strong Risk Culture, which seeks to ensure all staff manage risk on a daily basis – “Risk is Everyone’s Responsibility”. Strategic risk Risks that affect or are created by an organisation’s business strategy and strategic objectives. A possible source of loss might arise from the pursuit of an unsuccessful business plan. For example, Strategic risk might arise from making poor strategic business decisions, from the sub-standard execution of decisions, from inadequate resource allocation, or from a failure to respond well to changes in the business environment. Strategic risks are discussed and managed through our annual strategic planning process, managed by the Executive Committee and approved by the Board. Where the strategy leads to an increase in other Key Material Risks (e.g. Credit Risk, Market Risk, Operational Risk) the risk management strategies associated with these risks form the primary controls. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 31 RISK TYPE DESCRIPTION MANAGING THE RISK Technology risk The risk of loss and/or non-compliance with laws from inadequate or failed internal processes, people or systems that deliver Technology assets and services to customers and staff. This risk includes Technology assets and services delivered or managed by third parties, and external events. Our approach to manage Technology Risk is to manage our operational risks caused by the use of technology, including risks associated with cyber security and third-party providers, in a manner that seeks to ensure customer information is secure and service disruption is within acceptable levels. Our approach to manage Conduct Risk is to seek to ensure that risks to customers, community and market integrity are identified, assessed, measured, evaluated, treated, monitored and reported with appropriate governance and oversight. The articulation of Conduct Risk as a Level 1 Risk Theme under the new NFR model will help manage Conduct Risk as a key material risk for the Group. To support the NFR model (and our obligations under Prudential Standard CPS 220 Risk Management), ANZ has developed a global Conduct Risk Framework and Conduct Risk taxonomy which facilitates a clear and consistent way of managing and monitoring the risk, and the risk is managed in conjunction with the Compliance and Operational Risk Policy. Financial Crime Risk at ANZ is managed using a risk-based approach in accordance with the Conduct Risk Framework, and in conjunction with the Compliance and Operational Risk Framework (I.AM) and three lines of defence model. However, for Sanctions, in addition to a risk-based approach to risk management, there is a rules-based lens to ensure compliance with Sanctions legislation. For the Business to identify and manage Financial Crime Risk, it must identify its regulatory obligations and impacted business activities and maintain and monitor key controls. Conduct risk The risk specifically includes information security and cyber security and how information held by the Group needs to be protected from inappropriate modification, loss, disclosure and unavailability. The risk of loss or damage arising from the failure of the Group, its employees or agents to appropriately consider the interests of customers, the integrity of the financial markets and the expectations of the community in conducting its business activities. Financial crime risk Financial Crime Risk covers the following risks at ANZ: • Money Laundering (ML) Risk – the risk that we may reasonably face from our products and/or services being misused to facilitate the processing of the proceeds of crime to conceal their illegal origins and make them appear legitimate. • Terrorism Financing (TF) Risk – the risk that we may reasonably face from our products and/or services being misused to facilitate the provision or collection of funds with the intention or knowledge that they may be used to carry out acts associated in support of terrorists or terrorist organisations. • Sanctions Risk – the risk of failing to comply with laws and regulations relating to sanctions imposed by governments and multinational bodies as a result of our products and services being misused to facilitate prohibited sanctions activities. • Fraud Risk – the risk that we may reasonably face from our products and/or services being misused to facilitate intentional acts by one or more individuals, involving the use of deception to obtain an unjust or illegal advantage arising from internal or external sources. 32 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information PERFORMANCE OVERVIEW OUR PERFORMANCE (continued) GROUP PERFORMANCE The results of the Group’s operations and financial position are set out on pages 32-44. Pages 8-11 outline the Group’s strategy and prospects. Discussion of our approach to risk management, including a summary of our key material risks, is outlined on pages 24-31. Discussion or disclosure of further business strategies and prospects for future financial years has not been included in this report because, in the opinion of the directors, it would be likely to result in unreasonable prejudice to the Group. GROUP PROFIT RESULTS Income Statement Net interest income Other operating income Operating income Operating expenses Profit before credit impairment and income tax Credit impairment (charge)/release Profit before income tax Income tax expense Non-controlling interests Profit attributable to shareholders of the Company from continuing operations Profit/(Loss) after tax from discontinued operations Profit for the year 2023 Statutory $m 16,581 3,878 20,459 (10,139) 10,320 (245) 10,075 (2,949) (28) 7,098 - 7,098 Cash $m 16,581 4,312 20,893 (10,139) 10,754 (245) 10,509 (3,076) (28) 7,405 - 7,405 2022 Statutory $m 14,874 4,552 19,426 (9,579) 9,847 232 10,079 (2,940) (1) 7,138 (19) 7,119 Cash $m 14,874 3,673 18,547 (9,579) 8,968 232 9,200 (2,684) (1) 6,515 (19) 6,496 Statutory profit for the year decreased $21 million on the prior year to $7,098 million. Statutory return on equity is 10.5% and statutory earnings per share is 236.8 cents, a decrease of 5% on prior year. The Group uses cash profit, a non-IFRS measure, to assess the performance of its business activities. It is an industry-wide measure which enables comparison with our peer group. We calculate cash profit by adjusting statutory profit for non-core items. In general, it represents the financial performance of our core business activities. We use cash profit internally to set targets and incentivise our Senior Executives and leaders through our remuneration plans. Refer to page 33 for adjustments between statutory and cash profit. The adjustments made in arriving at cash profit are included in statutory profit which is subject to audit within the context of the external auditor’s audit of the 2023 Financial Report. Cash profit is not subject to audit by the external auditor. Our external auditor has informed the Audit Committee that adjustments between statutory and cash profit have been determined on a consistent basis across each of the periods presented. DISCONTINUED OPERATIONS There are no discontinued operations in the current period. Profit/(Loss) from discontinued operations in the comparative periods relates to immaterial residual operational costs from divested wealth businesses and partial recovery of certain costs based on Transition Service Agreements, which ceased in April 2022. ESTABLISHMENT OF A NEW GROUP ORGANISATIONAL STRUCTURE On 3 January 2023, Australia and New Zealand Banking Group Limited (ANZBGL) established by a scheme of arrangement, a non-operating holding company, ANZ Group Holdings Limited (ANZGHL), as the new listed parent holding company of the ANZ Group and implemented a restructure to separate ANZ’s banking and certain non-banking businesses into the ANZ Bank Group and ANZ Non-Bank Group (Restructure). The ANZ Bank Group comprises the majority of the businesses and subsidiaries that were held in ANZBGL prior to the Restructure. The ANZ Non-Bank Group comprises banking-adjacent businesses developed or acquired by the ANZ Group to focus on bringing new technology and banking-adjacent services to the ANZ Group’s customers, and a separate service company. This financial report has been prepared for the ANZ Group Holdings Limited consolidated group and reflects a continuation of the ANZ Group prior to the Restructure. 32 ANZ 2023 ANNUAL REPORT ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 33 OUR PERFORMANCE (continued) CONTINUING OPERATIONS Key measures of our financial performance are set out below. NNeett iinntteerreesstt mmaarrggiinn –– ccaasshh11 ((%%)) OOppeerraattiinngg eexxppeennsseess ttoo ooppeerraattiinngg iinnccoommee –– ccaasshh11 ((%%)) CCrreeddiitt iimmppaaiirrmmeenntt cchhaarrggee //((rreelleeaassee)) –– ccaasshh11 (($$mm)) 2023 2022 1.70 1.63 2023 2022 48.5 2023 245 51.6 2022 (232) CCaasshh pprrooffiitt11 (($$mm)) 2023 2022 7,405 6,515 2020 RReettuurrnn oonn eeqquuiittyy –– ccaasshh11 ((%%)) EEaarrnniinnggss ppeerr sshhaarree –– ccaasshh11 ((cceennttss)) CCoommmmoonn eeqquuiittyy ttiieerr 11 ((%%)) DDiivviiddeenndd ppeerr sshhaarree ((cceennttss)) 2023 2022 10.9 2023 10.4 2022 247.1 228.8 2023 2022 13.3 12.3 2023 2022 175 146 1. Information has been presented on a cash profit from continuing operations basis. ADJUSTMENTS BETWEEN STATUTORY PROFIT AND CASH PROFIT ($m) 217 90 7,405 7,098 2023 Statutory profit attributable to shareholders of the Company from continuing operations Economic hedges Revenue and expense hedges 2023 Cash profit attributable to shareholders of the Company from continuing operations Adjustments between continuing operations statutory profit and cash profit are summarised below: Adjustment Comment for the adjustment Economic hedges 2023: $217 million loss 2022: $569 million gain Revenue and expense hedges 2023: $90 million loss 2022: $54 million gain The Group enters into economic hedges to manage its interest rate and foreign exchange risk which, in accordance with accounting standards, result in fair value gains and losses being recognised within the Income Statement. We remove the fair value adjustments from cash profit since the profit or loss resulting from the hedge transactions will reverse over time to match with the profit or loss from the economically hedged item as part of cash profit. This includes gains and losses arising from derivatives not designated in accounting hedge relationships but which are considered to be economic hedges, including hedges of foreign currency debt issuances and foreign exchange denominated revenue and expense streams, primarily NZD and USD (and USD correlated), as well as ineffectiveness from designated accounting hedges. In the 2023 financial year, losses on economic hedges relate to funding-related swaps, principally from narrowing USD/EUR and USD/JPY currency basis spreads. Further losses were driven by the yield curve movement impact on net pay fixed economic hedge positions, largely during the first half of 2023. Losses on revenue and expense hedges were mainly due to the depreciation of AUD against the NZD. ANZ 2023 ANNUAL REPORT 33 34 ANZ 2023 Annual Report OUR PERFORMANCE (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information GROUP CASH PROFIT PERFORMANCE FROM CONTINUING OPERATIONS Financial performance and the analysis thereof has been presented on a cash profit from continuing operations basis. CASH PROFIT FROM CONTINUING OPERATIONS ($m) 639 1,707 (560) (477) 7,405 (419) Net interest income Other operating income Operating expenses Credit impairment 6,515 2022 Cash profit attributable to shareholders of the Company from continuing operations Net interest income Other operating income Operating income Operating expenses Profit before credit impairment and income tax Credit impairment (charge)/release Profit before income tax Income tax expense Non-controlling interests Cash profit attributable to shareholders of the Company from continuing operations Income tax expense & non-controlling interests 2023 Cash profit attributable to shareholders of the Company from continuing operations 2023 $m 16,581 4,312 20,893 (10,139) 10,754 (245) 10,509 (3,076) (28) 7,405 2022 $m 14,874 3,673 18,547 (9,579) 8,968 232 9,200 (2,684) (1) 6,515 Movt 11% 17% 13% 6% 20% large 14% 15% large 14% Cash profit attributable to shareholders of the Company from continuing operations increased $890 million (14%) compared with the 2022 financial year. Net interest income increased $1,707 million (11%) driven by a $65.0 billion (7%) increase in average interest earning assets and a 7 bps increase in net interest margin. The increase in average interest earning assets was driven by lending growth across all divisions, higher liquid assets and the impact of foreign currency translation. The increase of 7 bps was driven by favourable deposit margins, higher earnings on capital and replicating deposits, and favourable lending mix. This was partially offset by home loan pricing competition, unfavourable deposit mix, and Markets activities impacted by higher funding costs, primarily on commodity assets, where the related revenues are recognised as Other operating income. Other operating income increased $639 million (17%) primarily driven by an increase of $1,063 million in Markets other operating income from increased customer activity and more favourable trading conditions. This was partially offset by a $232 million decrease from business divestments/closures, $98 million of lower realised gains on economic hedges against foreign currency denominated revenue streams offsetting net favourable foreign currency translations elsewhere in the Group, and a $43 million decrease from the loss on disposal of data centres in Australia. Operating expenses increased $560 million (6%) driven by inflationary impacts, incremental costs associated with strategic initiatives, higher Suncorp Bank acquisition related costs, costs previously attributed to discontinued operations, and the initial levy under the Financial Services Compensation Scheme of Last Resort Levy Act 2023 (CSLR Levy). This was partially offset by productivity initiatives and investment re- prioritisation. Credit impairment increased $477 million driven by increases in both collectively assessed and individually assessed credit impairment. 34 ANZ 2023 ANNUAL REPORT ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 35 OUR PERFORMANCE (continued) ANALYSIS OF CASH PROFIT PERFORMANCE Net interest income GROUP NET INTEREST MARGIN (bps) 32 11 178 (1) 163 (8) (2) 170 (6) (19) 2022 Cash net interest margin Assets pricing Deposits pricing Assets and funding mix Capital and replicating portfolio Wholesale funding 2023 Cash net interest margin subtotal Liquidity Markets activities 2023 Cash net interest margin Net interest income1 Net interest margin (%) - cash1 Average interest earning assets Average deposits and other borrowings 1. Includes the major bank levy of -$353 million (2022: -$340 million). 2023 $m 16,581 1.70 975,079 824,809 2022 $m 14,874 1.63 910,037 780,373 Movt 11% 7 bps 7% 6% Net interest income increased $1,707 million (11%) driven by a $65.0 billion (7%) increase in average interest earning assets and a 7 bps increase in net interest margin. Net interest margin increased 7 bps driven by favourable deposit margin from a rising interest rate environment, higher earnings on capital and replicating deposits, and favourable lending mix with a shift towards higher margin variable rate home loans. This was partially offset by home loan pricing competition in the Australia Retail and New Zealand divisions, unfavourable deposit mix with a shift towards lower margin term deposits and increased term wholesale funding relative to customer deposits, lower average yield on Markets averages earning assets due to higher funding costs for commodity assets where the related revenues are recognised as Other operating income, and growth in lower yielding liquid assets to replace Committed Liquidity Facility (CLF) which ceased in the first half of 2023, other increases in liquid assets to meet regulatory compliance requirements, and higher wholesale funding rates. Average interest earning assets increased $65.0 billion (7%) driven by lending growth across all divisions, higher liquid assets and the impact of foreign currency translation. Average deposits and other borrowings increased $44.4 billion (6%) driven by growth in term deposits across all divisions, higher deposits and repurchase agreements from other banks, higher certificates of deposit and the impact of foreign currency translation. This was partially offset by lower at-call deposits. ANZ 2023 ANNUAL REPORT 35 Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 36 ANZ 2023 Annual Report OUR PERFORMANCE (continued) Other operating income OTHER OPERATING INCOME ($m) 3,673 2022 Cash other operating income (45) Net fee and commission income 1 Net fee and commission income1 Markets other operating income Share of associates' profit/(loss) Other1 Total cash other operating income 1. Excluding the Markets business unit. 1,063 44 (423) 4,312 Markets other operating income Share of associates’ profit/(loss) Other 1 2023 Cash other operating income 2023 $m 1,862 1,923 221 306 4,312 2022 $m 1,907 860 177 729 3,673 Movt -2% large 25% -58% 17% Net fee and commission income decreased $45 million (-2%) driven by lower revenue post Worldline business divestment in the prior year, and lower cards revenue in the New Zealand division due to regulatory fee changes introduced in November 2022. This was partially offset by higher cards revenue in the Australia Retail division due to recovery in spending, and higher home loan offset account and annual card fees as waivers related to the transition of Breakfree Package concluded. Markets other operating income increased $1,063 million driven by increases in Franchise Revenue across all business lines and geographies from increased customer activity and more favourable trading conditions, an increase in Balance Sheet driven by favourable yield curve movements and portfolio repricing, and an increase in Derivative Valuation Adjustments with gains from tightening credit spreads, and lower currency and interest rate volatility. Share of associates' profit increased $44 million (25%) driven by increase in the Group’s equity accounted share of profit from P.T Bank Pan Indonesia and AMMB Holdings Berhad. Other decreased $423 million (-58%) primarily driven by a gain on completion of the ANZ Worldline partnership in 2022, lower realised gains on economic hedges against foreign currency denominated revenue streams offsetting net favourable foreign currency translations elsewhere in the Group, and a loss on disposal of data centres in Australia. This was partially offset by the net impact from recycling of foreign currency translation reserves from other comprehensive income to profit or loss on dissolution of a number of international entities in the current and prior year, and a loss on sale of the financial planning and advice business in 2022. 36 ANZ 2023 ANNUAL REPORT ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 37 OUR PERFORMANCE (continued) Operating expenses OPERATING EXPENSES ($m) 466 79 (63) 68 10 10,139 9,579 2022 Cash operating expenses Personnel Premises Technology Restructuring Other Personnel Premises Technology Restructuring Other Total cash operating expenses Full time equivalent staff1 Average full time equivalent staff1 2023 $m 5,762 658 1,700 169 1,850 10,139 40,342 39,885 2022 $m 5,296 721 1,621 101 1,840 9,579 39,172 39,672 2023 Cash operating expenses Movt 9% -9% 5% 67% 1% 6% 3% 1% 1. 2022 comparative information has been restated to include full time equivalent staff of the consolidated investments managed by 1835i Group Pty Ltd in the Group Centre division (FTE:185; Average FTE: 126). Personnel expenses increased $466 million (9%) driven by incremental costs associated with strategic initiatives, inflationary impacts on wages including an increase in leave provisions, costs previously attributed to discontinued operations, and the impact of unfavourable foreign currency translation. This was partially offset by productivity initiatives and investment re-prioritisation. Premises expenses decreased $63 million (-9%) driven by the lease exit on modification of a significant lease arrangement in the prior year, and lower rent as the result of a reduction in the Group’s property footprint, including the exit of 55 Collins Street Melbourne in the prior year. Technology expenses increased $79 million (5%) driven by incremental costs associated with strategic initiatives, higher software licence costs, inflationary impacts on vendor costs, and costs previously attributed to discontinued operations. This was partially offset by benefits from technology simplification, investment re-prioritisation, and lower amortisation. Restructuring expenses increased $68 million (67%) driven by operational changes across all divisions. Other expenses increased $10 million (1%) driven by higher Suncorp Bank acquisition related costs, and the initial CSLR Levy, partially offset by investment re-prioritisation. ANZ 2023 ANNUAL REPORT 37 Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 38 ANZ 2023 Annual Report OUR PERFORMANCE (continued) Credit impairment Collectively assessed credit impairment charge/(release) ($m) Individually assessed credit impairment charge/(release) ($m) Credit impairment charge/(release) ($m) Gross impaired assets ($m) Credit risk weighted assets ($b) Total allowance for expected credit losses (ECL) ($m) Individually assessed as % of gross impaired assets Collectively assessed as % of credit risk weighted assets COLLECTIVELY ASSESSED CREDIT IMPAIRMENT CHARGE/(RELEASE) ($m) 2023 152 93 245 1,521 349.0 4,408 24.7% 1.16% 2022 (311) 79 (232) 1,445 359.4 4,395 37.5% 1.07% Movt large 18% large 5% -3% 0% 235 25 0 152 (18) (3) 224 (311) 2022 Collectively assessed credit impairment release Australia Retail Australia Commercial Institutional New Zealand Pacific Group Centre 2023 Collectively assessed credit impairment charge The collectively assessed impairment charge of $152 million for 2023 was driven by deterioration in the economic outlook and credit risk. This was partially offset by favourable changes in portfolio composition, particularly in the Institutional division. The collectively assessed impairment release of $311 million for 2022 was driven by improvements in credit risk, favourable changes in portfolio composition, and a net release of management temporary adjustments. This was partially offset by an increase of downside risks associated with the economic outlook. INDIVIDUALLY ASSESSED CREDIT IMPAIRMENT CHARGE/(RELEASE) ($m) 40 5 42 79 (35) (19) 93 (19) 2022 Individually assessed credit impairment charge Australia Retail Australia Commercial Institutional New Zealand Pacific Group Centre 2023 Individually assessed credit impairment charge The individually assessed credit impairment charge increased $14 million (18%) driven by increases in the New Zealand and Australia Retail divisions due to lower write-backs and recoveries. This was partially offset by decreases in the Institutional division due to write-back of a single name exposure, and the Pacific division due to higher write-backs. 38 ANZ 2023 ANNUAL REPORT ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 39 OUR PERFORMANCE (continued) GROSS IMPAIRED ASSETS BY DIVISION ($m) 130 29 137 1,445 (112) 0 1,521 (108) 2022 Gross impaired assets Australia Retail Australia Commercial Institutional New Zealand Pacific Group Centre 2023 Gross impaired assets Gross impaired assets increased $76 million (5%) driven by increases in the Australia Retail division due to increase in restructured Home Loans facilities, and the Institutional division due to the downgrade of several single name collateralised exposures. This was partially offset by decreases in the Australia Commercial division due to reduced number of downgrades, and the Pacific division due to upgrade of restructured exposures. TOTAL ALLOWANCE FOR EXPECTED CREDIT LOSSES ($m) 43 4 106 4,395 2022 Total allowance for expected credit losses (38) (1) 4,408 (101) Australia Retail Australia Commercial Institutional New Zealand Pacific Group Centre 2023 Total allowance for expected credit losses The increase in total allowance for expected credit losses was driven by a $179 million increase in the collectively assessed allowance for expected credit loss, partially offset by a $166 million decrease in the individually assessed allowance for expected credit losses. The increase in collectively assessed allowance for expected credit losses was driven by $171 million for the downside risks associated with the economic outlook, $54 million from deterioration in credit risk and $30 million from foreign currency translation and other impacts. This was partially offset by $72 million from favourable changes in portfolio composition, particularly in the Institutional division and $4 million reduction in management temporary adjustments. The decrease in individually assessed allowance for expected credit losses was driven by decreases in the Institutional division due to the write-back of a large single name exposure and Australia Commercial division due to reductions in the level of impaired loans. ANZ 2023 ANNUAL REPORT 39 Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 40 ANZ 2023 Annual Report OUR PERFORMANCE (continued) DIVISIONAL PERFORMANCE 2023 Net interest margin1 Operating expenses to operating income Cash profit from continuing operations ($m) Net loans and advances ($b) Customer deposits ($b) Number of FTE 2022 Net interest margin1 Operating expenses to operating income Cash profit from continuing operations ($m) Net loans and advances ($b) Customer deposits ($b) Number of FTE Australia Australia Retail Commercial Institutional New Zealand 2.22% 55.6% 1,874 312.2 164.8 11,313 2.70% 39.6% 1,440 61.6 113.4 3,514 0.89% 40.2% 2,963 210.2 266.5 6,412 2.64% 36.3% 1,552 121.8 99.1 6,766 Australia Australia Retail Commercial Institutional New Zealand 2.25% 55.2% 2,009 290.3 150.0 11,107 2.10% 40.3% 1,551 59.7 112.2 3,551 0.90% 48.0% 1,937 207.2 262.5 6,316 2.47% 38.2% 1,449 113.3 92.0 6,793 Pacific 3.91% 69.7% Group Centre n/a n/a Group 1.70% 48.5% 71 (495) 7,405 1.7 3.7 1,013 (0.5) (0.3) 11,324 707.0 647.1 40,342 Pacific 2.82% 93.3% Group Centre n/a n/a Group 1.63% 51.6% 9 (440) 6,515 1.8 3.8 1,086 0.1 (0.1) 10,319 672.4 620.4 39,172 1. The net interest margin excluding Markets business unit was 2.39% (2022: 2.17%) for the Group and 2.31% (2022: 1.93%) for the Institutional division. 40 ANZ 2023 ANNUAL REPORT ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 41 OUR PERFORMANCE (continued) DIVISIONAL PERFORMANCE Australia Retail Lending volumes increased driven by home loan growth, partially offset by lower unsecured lending. Net interest margin decreased driven by asset margin contraction from competitive pressure, unfavourable deposit mix with a shift towards lower margin term deposits and higher net funding costs. This was partially offset by favourable deposit margins from a rising interest rate environment, favourable lending mix with a shift towards higher margin variable home loans and higher earnings on capital and replicating portfolio. Other operating income increased driven by higher cards revenue reflecting an increase in consumer spending, and higher home loan offset account and annual card fees as waivers related to the transition of Breakfree Package concluded. This was partially offset by lower insurance-related income. Operating expenses increased driven by inflationary impacts, incremental costs associated with strategic initiatives including ANZ Plus and higher restructuring expense. This was partially offset by productivity initiatives and investment re-prioritisation. Credit impairment charge increased driven by higher collectively assessed credit impairment, and higher individually assessed credit impairment due to lower write-backs and recoveries. Australia Commercial Lending volumes increased driven by SME and Specialist Business lending growth, partially offset by the sale of Investment Lending business and asset finance run-off. Net interest margin increased driven by favourable deposit margins from a rising interest rate environment and higher earnings on capital and replicating portfolio. This was partially offset by unfavourable deposit mix with a shift towards lower margin term deposits, higher net funding costs and asset margin contraction from competitive pressure. Other operating income decreased driven by the gain on sale relating to the ANZ Worldline partnership in the prior year and lower impact of divested business results. This was partially offset by the loss on sale of the financial planning and advice business in the prior year, and higher cards revenue reflecting an increase in commercial spending. Operating expenses increased driven by inflationary pressure, incremental costs associated with strategic initiatives and higher restructuring expense, partially offset by lower costs post business divestment and productivity initiatives. Credit impairment charge increased driven by higher collectively assessed credit impairment, and higher individually assessed credit impairment charge. Institutional Lending momentum was sustained, with higher Markets balances partially offset by lower Transaction Banking volumes. Net interest margin ex-Markets increased driven by favourable deposit margins from a rising interest rate environment and higher earnings on capital and replicating portfolio. Other operating income increased primarily driven by higher Markets revenues from increased customer activity and more favourable trading conditions. Operating expenses increased driven by inflationary impacts and incremental costs associated with strategic initiatives, partially offset by productivity initiatives. Credit impairment release increased driven by release of collectively assessed credit impairment, and release of individually assessed credit impairment due to write-back of a single name exposure. New Zealand Lending volumes increased driven by home loan growth, partially offset by contraction in business lending. Net interest margin increased driven by favourable deposit margins from a rising interest rate environment. This was partially offset by asset margin contraction from competitive pressure and unfavourable deposit mix with a shift towards lower margin term deposits. Other operating income decreased driven by gain on sale of government securities in 2022 and lower cards revenue due to regulatory changes introduced in November 2022. Operating expenses increased driven by inflationary pressure and customer remediation provision release in the prior year. Credit impairment charge increased driven by increase in collectively assessed credit impairment and increase in individually assessed credit impairment due to lower write-backs and recoveries. Pacific Cash profit increased driven by higher net interest margin, loss on the planned closure of ANZ American Territories in 2022, and higher credit impairment release due to higher write-backs. Group Centre 2023 included the recycling of foreign currency translation reserves (FCTR gain) from other comprehensive income to profit or loss on dissolution of a number of legal entities, loss on sale of data centres in Australia, transaction related costs, and initial CSLR Levy. 2022 included the recycling of FCTR loss from other comprehensive income to profit or loss on dissolution of a number of legal entities, and a net charge on lease modification impacts of a significant lease arrangement. ANZ 2023 ANNUAL REPORT 41 Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 42 ANZ 2023 Annual Report OUR PERFORMANCE (continued) FINANCIAL POSITION OF THE GROUP Condensed balance sheet Assets Cash / Settlement balances owed to ANZ / Collateral paid Trading assets and investment securities Derivative financial instruments Net loans and advances Other Total assets Liabilities Settlement balances owed by ANZ / Collateral received Deposits and other borrowings Derivative financial instruments Debt issuances Other Total liabilities Total equity As at 2022 $b 185.6 121.4 90.2 672.4 16.0 2023 $b 186.1 134.4 60.4 707.0 17.7 1,105.6 1,085.6 29.7 814.7 57.5 116.0 17.7 1,035.6 70.0 30.0 797.3 85.1 93.7 13.2 1,019.3 66.4 Movt 0% 11% -33% 5% 11% 2% -1% 2% -32% 24% 34% 2% 5% Trading assets and investment securities increased $13.0 billion (+11%) driven by an increase in government and semi-government bonds, and treasury bills. Derivative financial assets and liabilities decreased $29.8 billion (-33%) and $27.6 billion (-32%) respectively driven by market rate movements and maturing prior period foreign exchange spot and forwards positions. Net loans and advances increased $34.6 billion (+5%) driven by home loan growth in the Australia Retail ($21.6 billion) and New Zealand ($3.0 billion) divisions, higher lending volumes in the Australia Commercial ($1.8 billion) and Institutional ($1.8 billion) divisions and the impact of foreign currency translation. Deposits and other borrowings increased $17.4 billion (+2%) driven by increases in customer deposits in the Australia Retail ($14.8 billion), Institutional ($2.7 billion) and New Zealand ($1.8 billion) divisions, an increase in certificates of deposit ($7.8 billion) and the impact of foreign currency translation. This was partially offset by decreases in deposits from banks and repurchase agreements ($11.2 billion) and commercial paper ($6.3 billion). Debt issuances increased $22.3 billion (+24%) driven by the issue of new senior and subordinated debt, including ANZ Capital Notes 8. 42 ANZ 2023 ANNUAL REPORT ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 43 OUR PERFORMANCE (continued) Liquidity AANNZZ BBaannkk GGrroouupp Total liquid assets ($b) 1 Liquidity Coverage Ratio (LCR) 1 Average 2023 268.3 130% 2022 241.7 131% 1. Full year average, calculated as prescribed per APRA Prudential Regulatory Standard (APS 210 Liquidity) and consistent with APS 330 requirements. Following the Restructure on 3 January 2023, the Group has operated under a non-operating holding company structure whereby: • ANZBGL’s liquidity risk management framework remains unchanged and continues to operate its own liquidity and funding program, governance frameworks and reporting regime reflecting its authorised deposit-taking institution (ADI) operations; • ANZGHL (parent entity) has no material liquidity risk given the structure and nature of the balance sheet; and • ANZ Non-Bank Group is not expected to have separate funding arrangements and will rely on ANZGHL for funding. Furthermore, a separate liquidity policy has been established for ANZGHL and ANZ Bank Group to reflect the differing nature of liquidity risk inherent in each business model. The Group will ensure that the parent entity and ANZ Non-Bank Group holds sufficient cash reserves to meet operating and financing requirements. ANZBGL Group holds a portfolio of high quality unencumbered liquid assets in order to protect the ANZBGL Group’s liquidity position in a severely stressed environment, as well as to meet regulatory requirements. High Quality Liquid Assets comprise three categories, with the definitions consistent with Basel 3 LCR: • Highest-quality liquid assets: cash, highest credit quality government, central bank or public sector securities eligible for repurchase with central banks to provide same-day liquidity. • High-quality liquid assets: high credit quality government, central bank or public sector securities, high quality corporate debt securities and high quality covered bonds eligible for repurchase with central banks to provide same-day liquidity. • Alternative liquid assets: eligible securities listed by the RBNZ and assets qualifying as collateral for the CLF. ANZBGL Group monitors and manages the size and composition of its liquid assets portfolio on an ongoing basis in line with regulatory requirements and the risk appetite set by the ANZBGL Board. The LCR remained above the regulatory minimum of 100% throughout this period. Funding ANZ Bank Group Customer liabilities (funding) Wholesale funding Shareholders’ equity Total funding Net Stable Funding Ratio 2023 $b 659.1 316.8 69.1 1,045.0 116% 2022 $b 628.4 300.3 66.4 995.1 119% The Group targets a diversified funding base, avoiding undue concentration by investor type, maturity, market source and currency. Net Stable Funding Ratio remained above the regulatory minimum of 100% throughout this period. During 2023, the ANZ Bank Group issued $39.9 billion term wholesale debt funding (of which $3.0 billion was pre-funding for the 2024 financial year) with a remaining term greater than one year as at 30 September 2023, and $1.5 billion of Additional Tier 1 Capital. ANZ 2023 ANNUAL REPORT 43 Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 44 ANZ 2023 Annual Report OUR PERFORMANCE (continued) Capital management1 Common Equity Tier 1 (Level 2) - APRA Basel III Credit risk weighted assets ($b) Total risk weighted assets ($b) APRA Leverage Ratio 2023 2022 Movt 13.3% 349.0 433.3 5.4% 12.3% 359.4 454.7 5.4% -3% -5% 1. 2022 comparatives are based on APRA Basel 3 requirements, whereas 2023 is based on the Capital Reform requirements. ANZ’s capital management framework includes managing capital at Level 1, Level 2 and ANZGHL Group. ANZ’s framework includes managing to Board approved risk appetite settings and maintaining all regulatory requirements. APRA requirements at Level 1 and Level 2 include ANZ operating at or above APRA’s expectation for Domestic Systematically Important Banks (D- SIBs) following the implementation of APRA’s Capital Reform which was effective January 2023. APRA’s authority for ANZGHL to be a non-operating holding company (NOHC) of an ADI includes five conditions for ANZ’s capital management framework. All five conditions were satisfied at 30 September 2023. ANZ Bank Group APRA, under the authority of the Banking Act 1959, sets minimum regulatory requirements for banks including what is acceptable as regulatory capital and provides methods of measuring the risks incurred by ANZ Bank Group. APRA Capital Reform APRA released new bank capital adequacy requirements applying to Australian incorporated registered banks, which are set out in APRA’s Banking Prudential Standard documents. ANZ implemented these new requirements from 1 January 2023. The application of APRA Capital Reform reduced RWA by $34.5 billion, equivalent to a 100 bps CET1 ratio benefit. This was partially offset by APRA’s expectations that ADIs operate a higher capital ratio to maintain an unquestionably strong level. The ANZ Bank Group’s Common Equity Tier 1 ratio was 13.3% based on APRA Basel III standards, exceeding APRA’s minimum requirements. It increased 105 bps driven by cash earnings, and APRA Capital Reform impacts. This was partially offset by the impact of dividends paid during the year, underlying RWA movement, capital deductions and surplus capital transferred to ANZGHL as part of the Restructure. At 30 September 2023, the Group’s APRA leverage ratio was 5.4% which is above the 3.5% proposed minimum for internal ratings-based approach ADI (IRB ADI), which includes ANZ. Dividends Our financial performance allowed us to propose that a final dividend of 94 cents be paid on each eligible fully paid ANZ ordinary share, partially franked at 56% for Australian taxation purposes. The final dividend is comprised of an 81 cents per share dividend partially franked at 65% and an additional one-off unfranked dividend of 13 cents per share, bringing the total dividend for the 2023 financial year to 175 cents per share. This represents a dividend payout ratio of 71.0% of cash profit from continuing operations. The final dividend will be paid on 22 December 2023 to owners of ordinary shares at the close of business on 17 November 2023 (record date), and carries New Zealand imputation credits of NZD 11 cents per ordinary share. ANZ has a Dividend Reinvestment Plan (DRP) and a Bonus Option Plan (BOP) that will operate in respect of the proposed 2023 final dividend. For the 2023 final dividend, ANZ intends to provide shares under the DRP through an on-market purchase and BOP through the issue of new shares. Further details on dividends provided for or paid during the year ended 30 September 2023 are set out in Note 6 Dividends in the Financial Report. Shareholders returns EEaarrnniinnggss ppeerr sshhaarree –– ccaasshh11 ((cceennttss)) DDiivviiddeenndd ppeerr sshhaarree ((cceennttss)) DDiivviiddeenndd ppaayyoouutt rraattiioo11 ((%%)) TToottaall sshhaarreehhoollddeerr rreettuurrnn ((%%)) 2023 2022 247.1 228.8 2023 2022 175.0 146.0 2023 2022 71.0 2023 20.0 64.8 2022 (14.0) 1. Information has been presented on a cash profit from continuing operations basis. 44 ANZ 2023 ANNUAL REPORT ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 45 PAGE INTENTIONALLY LEFT BLANK 46 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information REMUNERATION REPORT Our employee engagement score has remained the highest in the Australian banking sector and improved even further to now sit equal to the world’s best companies in any industry. We have made substantial progress in hiring and promoting women into leadership roles, and significantly, three of our four Divisions are now led by women. 2023 variable remuneration outcomes As a Board, we believe we have appropriately recognised the results achieved by the executive team who have delivered a strong result for the bank and shareholders, in a challenging environment. Our Chief Executive Officer (CEO), Shayne Elliott, performed well this year and in the Board’s view deserves an assessment of well above target for his personal objectives. He also has ultimate accountability for the broader Group’s performance which was assessed as above target. The Board determined the appropriate 2023 Short Term Variable Remuneration (STVR) outcome was 96% of his maximum opportunity (120% of target opportunity). This is the first above target STVR award for the CEO since commencing in the role in 2016. 2023 Long Term Variable Remuneration (LTVR) was the first LTVR award under our new executive remuneration structure. A recap of the remuneration structure (to ensure compliance with APRA CPS 511 Remuneration), is summarised in section 3.2. The CEO’s proposed 2024 LTVR of $3.375m will be subject to a shareholder vote at the upcoming Annual General Meeting (AGM). For Disclosed Executives, the Board approved 2023 STVR outcomes which range from 80% to 100% of maximum opportunity (average 89%). This reflects their individual and Divisional performance and the above target assessment for Group performance. 2023 LTVR (50% performance rights and 50% restricted rights) was awarded at full opportunity at the start Ilana Atlas, AO Chair – Human Resources Committee 2023 Remuneration Report – audited Dear Shareholder, ANZ delivered strong results strategically, financially and culturally in financial year 2023. Our performance highlights are contained in the Chairman and CEO’s messages within the Annual Report. The Group achieved a total shareholder return (TSR) of 20% over the past financial year with contribution from both share price appreciation and dividends paid. ANZ’s three-year TSR was 76%. The team has produced good year-on-year outcomes while investing in a number of longer-term strategic initiatives that will position us well for the future. This includes ongoing investment in our Retail Platform ANZ Plus which at the end of 2023 had 465K customers and $9.4bn in deposits, growth in our industry leading high returning Institutional Payments Cash Management and Platform Services businesses and in our Commercial business which delivered close to 20% of ANZ’s Group Profit. The Group maintained a high degree of risk discipline during this volatile period with the foundational work completed over prior years positioning us well to manage financial and non-financial risk in a considered and thoughtful way. There was a material uplift in the work to embed a non-financial risk framework, and other risk related programs remain on track despite their complexity. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 47 • for the absolute Compound Annual Growth Rate (CAGR) TSR hurdle: CAGR targets to be based on the time weighted cost of capital over the four-year performance period (rather than the cost of capital at the start of the period), to better reflect cyclical factors impacting shareholders for improved shareholder alignment. See section 7.2.5 for detail. Non-Executive Director (NED) fees While there were no changes to NED fees for 2023, some uplifts for 2024 have been approved. For 2024, there is no uplift to the Board Chair fee, a 2% uplift to the NED member fee (noting that this is the first increase since 2016), and uplifts to fees for Committee chairs and members (see section 9.1). This was a year of good performance, where we achieved good results in the year, while also making significant progress towards creating long-term value. Thank you to all our employees for their commitment and contribution this year. On behalf of the Board, I invite you to consider our Remuneration Report which will be presented to shareholders at the 2023 AGM. of the 2023 year, following the Board’s pre grant assessment for restricted rights determining that no reduction was required. There were no performance rights due to vest in financial year 2023, as a result of a change in the performance period from three years to four years in 2019. 2023 fixed remuneration As reported last year, effective for 2023, Disclosed Executives (excluding the CEO), received a fixed remuneration (FR) adjustment of ~4% as a result of the changes we made to the executive remuneration structure in 2022 (i.e., to balance the significant reduction in their maximum variable remuneration opportunity from 402% to 235% of FR). There were no further increases except for the Group Executive, Technology & Group Services who received a market adjustment reflecting the expansion of responsibilities effective 1 November 2022. Changes to the way we remunerate executives For future LTVR awards of performance rights (i.e., these changes apply from financial year 2024 and do not apply to awards currently on foot), the Board has approved that: • for the relative TSR hurdle: DBS Bank Limited to be removed from the Select Financial Services (SFS) comparator group to better balance the weighting of international peers in our comparator group; Ilana Atlas, AO Chair – Human Resources Committee CONTENTS1. Who is covered by this report 482. 2023 outcomes at a glance 493. Overview of ANZ’s remuneration structure 504. Group performance 525. 2023 CEO and Disclosed Executive outcomes 566. Structure and delivery: performance 627. Structure and delivery: remuneration 638. Accountability and Consequence Framework 709. Non-Executive Director (NED) remuneration 7210. Remuneration governance 7411. Other information 76 48 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information The Remuneration Report for ANZ Group Holdings Limited (ANZGHL) outlines our remuneration strategy and structure and the remuneration practices that apply to Key Management Personnel (KMP). This report has been prepared, and audited, as required by the Corporations Act 2001. It forms part of the Directors’ Report. It should be noted that ANZ Group Holdings Limited (ANZGHL) replaced Australia and New Zealand Banking Group Limited (ANZBGL) as the listed entity on 3 January 2023 under a scheme of arrangement approved by shareholders at the Annual General Meeting (AGM) on 15 December 2022. This report includes disclosures for the full financial year 2023 (1 October 2022 to 30 September 2023). Ordinary shares and employee equity (deferred shares, deferred share rights, restricted rights and performance rights) held prior to 3 January 2023 were previously ANZBGL related equity – post the listing of ANZGHL the equity was converted to ANZGHL related equity. References to ‘the Board’ throughout this report mean the Boards of ANZGHL and ANZBGL. 1 WHO IS COVERED BY THIS REPORT KMP are Directors of the Group (or entity) (whether executive directors or otherwise), and those personnel with a key responsibility for the strategic direction and management of the Group (or entity) (i.e., members of the Group Executive Committee (ExCo)) who have Banking Executive Accountability Regime (BEAR) accountability and who report to the Chief Executive Officer (CEO) (referred to as Disclosed Executives). 1.1 Disclosed Executive and Non- Executive Director changes1 There were several changes to our KMP during the 2023 year: • Graeme Liebelt retired as a Non-Executive Director (NED) on 15 December 2022, at the conclusion of the 2022 AGM. • Holly Kramer commenced as a NED on 1 August 2023. • Gerard Florian was appointed to the expanded role of Group Executive, Technology & Group Services, and Antony Strong was appointed to ExCo as Group Executive, Strategy & Transformation, effective 1 November 2022. • Clare Morgan commenced with ANZ in the Group Executive, Australia Commercial role effective 6 March 2023. 1.2 Key Management Personnel (KMP) The KMP whose remuneration is disclosed in this year’s report are: 2023 Non-Executive Directors (NEDs) – Current P O’Sullivan Chairman I Atlas J Halton J Key Director Director Director H Kramer Director from 1 August 2023 J Macfarlane Director C O’Reilly J Smith Director Director 2023 Non-Executive Directors (NEDs) – Former G Liebelt Former Director – retired 15 December 2022 2023 Chief Executive Officer (CEO) and Disclosed Executives – Current S Elliott CEO and Executive Director M Carnegie Group Executive, Australia Retail K Corbally Chief Risk Officer (CRO) F Faruqui G Florian Chief Financial Officer (CFO) Group Executive, Technology & Group Services from 1 November 2022 (previously Group Executive, Technology to 31 October 2022) R Howell Acting Group Executive, Talent & Culture (GE T&C) from 1 June 2023 C Morgan Group Executive, Australia Commercial from 6 March 2023 A Strong Group Executive, Strategy & Transformation from 1 November 2022 A Watson Group Executive and CEO, New Zealand • Kathryn van der Merwe concluded as M Whelan Group Executive, Institutional ANZ’s Group Executive, Talent & Culture and Service Centres in May 2023 – the responsibilities of the role were subsequently split on an acting capacity2, with Richard Howell appointed as Acting Group Executive, Talent & Culture from 1 June 2023. 2023 Disclosed Executives – Former K van der Merwe Former Group Executive, Talent & Culture and Service Centres (GE T&C) – concluded in role 31 May 2023 and ceased employment 30 June 2023 Changes to KMP since the end of 2023 up to the date of signing the Directors’ Report, as announced: • Richard Howell ceased as Acting Group Executive, Talent & Culture, effective 8 October 2023. • Elisa Clements appointed to ExCo as Group Executive, Talent & Culture, effective 9 October 2023. 1. The following Directors held office prior to ANZGHL’s listing on the ASX and while the Company was dormant. They each ceased office on 20 December 2022 prior to listing and as such do not meet the definition of KMP and are excluded from this report: Tony Warren (former Director), Craig Brackenrig (former Director), Melanie Treloar (former Director). 2. The responsibility for ANZ’s Capability Centres (formally known as Service Centres) in an acting capacity was taken over by Sreeram Iyer, Chief Operating Officer Institutional, who does not meet the definition of a KMP. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 49 2023 OUTCOMES AT A GLANCE2 Chief Executive Officer (CEO) remunerationFOR 2023, OUR CEO: •Had no increase to fixed remuneration (FR). •Was awarded Short Term Variable Remuneration (STVR) of 96% of maximum opportunity, reflecting his overall performance assessment of well above target (see section 5.2.1). •Was awarded Long Term Variable Remuneration (LTVR) of $3.375m following shareholder approval at the 2022 AGM. •Received total remuneration of $4.6m in 2023 (i.e., includes the value of prior equity awards which vested in 2023 as per section 5.1).Disclosed Executive remunerationFOR 2023: •Disclosed Executives received a FR adjustment on 1 October 2022 (in accordance with changes we made to the executive remuneration structure in 2022, previously disclosed in the 2022 Remuneration Report). There were no further increases to FR for Disclosed Executives for 2023 except for the Group Executive, Technology & Group Services who received a market adjustment reflecting the expansion of responsibilities effective 1 November 2022. •Disclosed Executives’ STVR outcomes averaged 89% of maximum opportunity, with individual outcomes ranging from 80% to 100% of maximum opportunity. •Disclosed Executives were awarded their full LTVR opportunity of 135% of FR (100% of FR for the CRO) (see section 5.4).Restricted rights and Performance rights outcomes (CEO and Disclosed Executives)The Board determined that the 2023 LTVR restricted rights (RR) should be made at full award value based on the outcome of the pre grant assessment (see section 5.3).There were no performance rights (PR) due to vest in financial year 2023, as a result of a change in the performance period from three years to four years (i.e., 2018 PR award vested in Nov/Dec 2021, however 2019 PR award is not due to vest until Nov/Dec 2023).Non-Executive Director (NED) feesNo increases to NED fees for 2023 (see section 9.1). 50 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 3 OVERVIEW OF ANZ’S REMUNERATION STRUCTURE ANZ’S PURPOSE AND STRATEGY1 Is underpinned by our Performance and Remuneration Policies which include our Reward Principles: Attract, motivate and keep great people Reward our people for doing the right thing having regard to our customers and shareholders Focus on how things are achieved as much as what is achieved Fair and simple to understand With remuneration delivered to our CEO and Disclosed Executives through: Fixed remuneration (FR) Variable remuneration Short Term Variable Remuneration (STVR) Long Term Variable Remuneration (LTVR) Reinforced by aligning remuneration and risk: Assessing behaviours based on ANZ’s values and risk/compliance standards (including the BEAR) Determining variable remuneration outcomes with risk as a modifier – impacting outcomes at both a pool and individual level Weighting remuneration toward the longer-term with a significant proportion at risk Emphasising risk in the determination and vesting of LTVR RR (see section 7.2.4) Providing material weight to non-financial metrics (particularly risk) in line with APRA requirements Ensuring risk measures are considered over a long time horizon (up to 5 and 6 years) Determining accountability and applying consequences where appropriate Strengthening risk consequences with clawback (see section 7.3) Reinforcing the importance of risk culture in driving sustainable long-term performance in the LTVR design Prohibiting the hedging of unvested equity While supporting the alignment of executives and shareholders through: Substantial shareholding requirements Significant variable remuneration deferral up to 5 and 6 years in ANZ equity Use of relative and absolute total shareholder return (TSR) hurdles Consideration of cash profit and economic profit in determining the ANZ Incentive Plan (ANZIP) variable remuneration pool Consideration of the shareholder experience (in respect of the share price and dividend) in determining ANZIP pool and individual outcomes While governed by: The Human Resources (HR) Committee and the Board determining FR and the variable remuneration outcomes for the CEO and each Disclosed Executive. Additionally, the CEO’s LTVR outcome is also subject to shareholder approval at the AGM. Board discretion (with supporting decision-making frameworks) is applied when determining performance and remuneration outcomes (including grant of short and long-term variable remuneration awards), before any scheduled release of previously deferred remuneration (see section 7.3), before the vesting of LTVR RR (see section 7.2.4), and in applying any required consequences (see section 8). 3.1 Remuneration framework overviewThe following overview highlights how the executive remuneration framework supports ANZ’s purpose and strategy, reinforces ANZ’s focus on risk management, and aligns to shareholder value.1. See the ‘Our purpose and strategy’ section of the Annual Report. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 51 3.2 Overview of remuneration structure CEO and Disclosed Executives (DEs) (excluding CRO1) Fixed Remuneration (FR) Short Term Variable Remuneration (STVR)2 Long Term Variable Remuneration (LTVR) 30% 30% 100% of FR 100% of FR 40% 135% of FR Cash and superannuation contributions 50% Cash 50% Deferred shares (DS) 50% Restricted rights (RR) 50% Performance rights (PR) Awarded at end of year based on Group and individual performance • Awarded at start of year subject to – RR: Pre grant assessment (risk-based measures) – RR & PR: Shareholder approval at AGM for Mix at Maximum Maximum opportunity Delivery Timing/ deferral YEAR 1 Cash 100% YEAR 1 Cash 50% YEAR 2 DS 25% YEAR 3 DS 25% CEO award • Performance condition tested at end of 4-year performance period – RR: Pre vest assessment (risk-based measures) – PR: Relative and absolute TSR hurdles For both RR and PR: Deferral period = 4-year Performance Period + Holding Period (HP) 4-year Performance Period ~1 yr HP ~2 yr HP YEAR 4 CEO: 33% / DE: 50% YEAR 5 CEO: 33% / DE: 50% YEAR 6 CEO 34% All variable remuneration is subject to the Board’s ongoing discretion to apply in-year adjustments, malus and clawback 1. CRO mix: 33.3% FR / 33.3% STVR / 33.3% LTVR. STVR maximum opportunity: the same as CEO/DE at 100% of FR, LTVR maximum opportunity: 100% of FR and delivered as 100% RR to support independence. 2. If the CEO receives above target STVR, the amount above target will be delivered as 40% cash and 60% DS (20% year 4, 20% year 5, 20% year 6) to ensure compliance with the minimum deferral requirements with respect to BEAR and APRA's Prudential Standard CPS 511 Remuneration. As communicated in our 2022 Remuneration Report, the introduction of a new Prudential Standard CPS 511 Remuneration by our regulator APRA drove a detailed review of the way we reward our CEO and Disclosed Executives. The Board approved changes to the executive remuneration structure, effective from the 2022 financial year. The structure has been designed to: Key features of the structure include: • Maintain a strong focus on performance and risk management • Promote effective management of financial and non- financial risks • Provide material weight to non-financial metrics for variable remuneration outcomes (in line with APRA requirements) • Ensure long-term focus and shareholder alignment • Balance meeting the CPS 511 requirements and having a market competitive remuneration structure • Balanced vesting over the short and long-term, with deferral of a significant proportion of variable remuneration (~80%) over 2 to 5 years (and over 2 to 6 years for the CEO) • Strong risk and remuneration consequences, including clawback applying for two years post the payment/vesting of all variable remuneration • Rewarding executives for both annual performance and also performance over the longer term • Future focused LTVR comprising a combination of risk-based and TSR hurdles 52 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 4 GROUP PERFORMANCE 4.1 Assessment against the ANZ Group Performance Framework for 2023 The ANZ Group Performance Framework is approved by the Board at the start of each year. It plays a key role to: • message internally what matters most; • reinforce the importance of sound management in addition to risk, financial, customer, and people outcomes; and • inform focus of effort, prioritisation and decision-making across ANZ. Assessment of performance against the ANZ Group Performance Framework provides a key input: • in determining the size of the ANZ Incentive Plan (ANZIP) pool, which funds STVR for Disclosed Executives; and • in the overall performance assessment for the CEO (50% weighting) and Disclosed Executives (25% - 50% weighting), which informs STVR outcomes. A range of objective indicators and subjective factors are considered including management input on work undertaken, evidence of outcomes realised and lessons learned, and with consideration given to the operating, regulatory and competitive environment. Overall, performance in 2023 was assessed as above target with all business lines contributing strongly. On the following pages we have outlined ANZ’s 2023 performance objectives and provided a summary of outcomes for each of the key performance categories to inform the overall assessment for 2023. As managing risk appropriately is fundamental to the way ANZ operates, risk forms an integral part of the assessment, directly impacting the overall ANZ Group Performance Framework outcome (a modifier ranging from 0% to 110% of the ANZ Group Performance assessment).Modifier 0 TO 110%Overall assessmentOn target (no adjustment)35% weight30% weight35% weightRISKCUSTOMERPEOPLE & CULTUREFINANCIAL DISCIPLINE & OPERATIONAL RESILIENCEGroup PerformanceAssessmentAbove targetOVERALLOverall assessmentWell above targetOverall assessmentBelow targetOverall assessmentAbove target ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 53 FINANCIAL DISCIPLINE & OPERATIONAL RESILIENCE Assessment (35% weight): Well above target Key objectives Run core businesses well, focused on delivering sustainable growth and operational improvements Deliver Group economic profit to plan or better in a high-quality manner Contain total cost growth to support the ambition of our 3yr Strategic Plan Outcomes Below Target Above $552m $1,596m 5% Economic Profit (ex large / notables1) Total Cost Growth (fx adj ex large / notables1) Deliver / progress key change programs – plan for day 1 integration of Suncorp Bank (SB), NOHC structure, BS11, Ngā Tapuwae (NT) Programs SB Plan, NT Launch, BS11 NOHC • Significant improvement in financial performance (see section 4.2.1) with Economic Profit2 (+293%) and Cash NPAT (+14%) up YoY, as a result of: – Strong growth in net interest income (+11% YoY), driven by (i) disciplined volume growth across our divisions and (ii) improved margin outcomes – in a supportive rate environment, but in the face of continuing home loan competition and customer shifts to higher rate deposit products. – All four businesses performing strongly against their Plans. – Continued low credit impairment charges ($245m), as a result of improved portfolio credit quality, and long-term discipline regarding customer selection. • Costs were managed well in line with market guidance (of +5% YoY, fx adj ex large/notables), with significant productivity gains and management focus on our investment slate, which helped to partially offset significant headwinds (e.g., inflationary pressure). • We implemented the NOHC structure in a short time frame, BS11 was delivered (the first of any bank in NZ), Ngā Tapuwae has launched (to move ANZ NZ core to cloud and redesign business for greater resilience, agility and lower cost), and we are operationally ready to integrate Suncorp (if our application to the Australian Competition Tribunal is successful). CUSTOMER Key objectives Assessment (35% weight): Below target Outcomes Deliver great customer outcomes, focused on improving the financial wellbeing, sustainability and experience of priority segments Australia Retail: accelerate ANZ Plus customer acquisition and engagement and ensure Plus Home Loan is in market, including the broker channel; and maintain home lending turnaround times in line with or better than major banks Below Target Above Aus Retail Aus Retail Plus in Broker Plus Lending times Australia Commercial: materially improve customer and banker experience Aus Commercial New Zealand: continue to make banking easier NZ Institutional: make meaningful progress on environmental sustainability strategies Institutional Business Services: transition our four business services to a uniform service approach Business Services • Australia Retail: Significant progress with ANZ Plus, exceeding 2023 targets related to active customers (465K vs 400K target), funds under management (FUM) ($9.4bn vs $4bn target), and Net Promoter Score (NPS) scores (e.g., Join NPS of +52 vs 45 target). Plus Home Loans launched, although not via the broker channel as planned. Turnaround times in Classic Home Loans have been stable for the entire year and within the range targeted (<3 days), while growing market share (32 bps), and improving Home Lending NPS from 71.1 in 2022 to 76.1 in 2023. • Australia Commercial: Strategy is being executed with early signs of success (e.g., faster and simpler application process; time to final decision on a small business loan improved from 12 to 9.3 days, launch of market leading “streamlined unsecured lending’’ offering simpler processes, NPS of 29.9 vs 26.5 in 2022); however we targeted a more material improvement in customer and banker experience. • New Zealand: Remain #1 for Brand Consideration. Data capability enhanced with acquisition of DOT Loves Data. Successful launch of Business Regrowth Loans and Business Visa Debit for business customers. • Institutional: Continued leading Asia Pacific market in improving social and environmental outcomes and supporting our customers’ transition to net zero – having achieved close to $47bn of our 2025 sustainable solutions target of $50bn on 31 March 2023, and rolled out a new $100bn target (by the end of 2030) from 1 April 2023. Institutional extended its leadership in the Peter Lee3 surveys, with the highest Relationship Strength Index scores ever achieved by any bank in both Australia and NZ, and our best ever Transaction Banking results (including ranking #1 for product development and innovation, and system implementation for the first time), further strengthening our leadership in the provision of Payments and Cash Management solutions in Australia and NZ (#1 market share). • Business Services: Our ambition to build enterprise-wide Business Services as a more efficient and resilient path to service delivery, is behind plan, however progress has been made. 1. 2. 3. See footnotes over page. 54 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information PEOPLE & CULTURE Key objectives Assessment (30% weight): Above target Outcomes Build a culture where our diverse teams are engaged and optimised for success Below Target Above Maintain industry leading employee engagement Continue to improve our project delivery capability Retain high performers (particularly those with the critical skills and priority capabilities to reinvent banking) 84% 87% 90% 94% • We have continued our purposeful focus on strengthening leadership, capability, culture and project delivery, as evidenced by the execution of a range of supporting initiatives delivering value, our highly engaged workforce, and recognition as a great place to work. – Our engagement score is industry leading for financial services at 87% (vs 84% in 2022), and equal to the world’s best companies in any industry, and we have also maintained our #1 ranking amongst major bank peers in Glassdoor4 employer of choice ratings. – We made good progress on Women in Leadership at 37.3% (vs a target of 36.9%), and up on 2022 outcome of 35.9%. Three out of four of our business divisions are led by women. – Our project delivery capability continues to improve, and after a sustained effort and investment we are seeing material uplift in our delivery capability (supported by various independent reports to the Board). – Uplift in leadership capability with investment in a range of programs (e.g., Lead@ANZ rolled out to ~5,600 people leaders, Executive Leadership Series with NPS>50). Capability uplift in priority areas (e.g., launch of Engineering Career Pathways to support the development of technical mastery across critical specialisations, roll out of a Customer Coaching program, implementation of Career Programs strategy resulting in a 100% increase in applications to the 2024 Graduate Program). RISK MODIFIER Assessment: On target (no adjustment) Continued sound risk discipline with no major regulatory, credit, audit or market breaches. • Strong credit outcome with no material credit events recorded. • Ongoing progress in delivering key regulatory commitments and uplifting non-financial risk management (through the further implementation of our new Group wide non-financial risk framework), although the APRA imposed operational risk overlay of $500m remains. • Strengthening risk culture (including achieving the target state of ‘Sound’ and continuing to achieve a high ‘Speak Up’ index of 84%), reflecting sustained efforts to encourage people to speak up and challenge each other respectfully. • No repeat adverse audits, no material Risk Appetite Statement breaches, and no material non-financial risk events. BOARD DISCRETION Assessment: No adjustment After several years of focus on simplifying ANZ through the sale of businesses and cost restructuring, ANZ has successfully delivered sustainable growth in the remaining core businesses against a backdrop of increased changes in consumer behaviour, a slowdown in the economy, as well as increasing disruption in Financial Services (via the rise of new digitally enabled business models and non-bank competitors). The outcome also aligns strongly with the shareholder experience (see section 4.2.2). Overall, the Board view that an ‘above target’ assessment accurately reflects overall performance in 2023, noting that STVR outcomes for the CEO and Disclosed Executives also take into consideration performance against individual objectives. OVERALL ASSESSMENT Assessment: Above target The above target assessment appropriately reflects our performance with all business lines each contributing strongly together to achieve above target financial results and strong performance against our strategic objectives - positioning ANZ well for the future. 1. The Group’s results include a number of items collectively referred to as large/notable items. Given the nature and significance they are considered separately given the target was established without consideration of large notables. 2. Economic profit is a risk adjusted profit measure used to evaluate business unit performance and is not subject to audit by the external auditor. Economic profit is calculated via a series of adjustments to cash profit with the economic credit cost adjustment replacing the accounting credit loss charge; the inclusion of the benefit of imputation credits (measured at 70% of Australian tax) and an adjustment to reflect the cost of capital. The economic profit increase in 2023 was driven by higher cash profit, favourable economic credit cost adjustment and higher imputation credits, partially offset by higher cost of capital. 3. Peter Lee Associates 2022 Large Corporate and Institutional Relationship Banking surveys, Australia and NZ. 4. Glassdoor is a website where employees and former employees anonymously review companies and their management. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 55 4.2 ANZ Performance Outcomes 4.2.1 ANZ’S FINANCIAL PERFORMANCE 2019–2023 When determining variable remuneration outcomes for the CEO, Disclosed Executives and employees a range of different financial indicators are considered. The Group uses cash profit1 as a measure of performance for the Group’s ongoing business activities, as this provides a basis to assess Group and Divisional performance against earlier periods and against peer institutions. The adjustments made in arriving at cash profit are included in statutory profit which is subject to audit. Although cash profit is not audited, the external auditor has informed the Audit Committee that the cash profit adjustments have been determined on a consistent basis across each period presented. Statutory profit is flat compared to the prior financial year, while cash profit from continuing operations has increased almost 14%. Underlying performance reflects stronger revenue from lending volumes across our divisions together with improved net interest margin in a supportive rate environment which enable continued focus on investing for growth. The table below provides ANZ’s financial performance, including cash profit, over the last five years. Statutory profit attributable to ordinary shareholders ($m) Cash profit1 ($m, unaudited) Cash profit – Continuing operations ($m, unaudited) Cash profit before provisions – Continuing operations ($m, unaudited) Cash ROE (%) – Continuing operations (unaudited) Cash EPS – Continuing operations (unaudited) Share price at 30 September ($) (On 1 October 2018, opening share price was $27.80) Total dividend (cents per share) Total shareholder return (12 month %) 2019 5,953 6,161 6,470 9,958 10.9 220.2 28.52 160 9.2 2020 3,577 3,660 3,758 8,369 6.2 128.7 17.22 60 (36.9) 2021 6,162 6,181 6,198 8,396 9.9 216.5 28.15 142 70.7 2022 7,119 6,496 6,515 8,968 10.4 228.8 22.80 146 (14.0) 2023 7,098 7,405 7,405 10,754 10.9 247.1 25.66 175 20.0 1. Cash profit excludes non-core items included in statutory profit with the net after tax adjustment resulting in an increase to statutory profit of $307m for 2023, made up of several items. It is provided to assist readers understand the results of the core business activities of the Group. 4.2.2 ANZ TSR PERFORMANCE (1 TO 10 YEARS) The table below compares ANZ’s TSR performance against the median TSR and upper quartile TSR of the PR Select Financial Services (SFS) comparator group1 over one to ten years, noting that for this table TSR is measured over a different timeframe (i.e., to 30 September 2023) to the performance period for our PR. • ANZ’s TSR performance was above the median TSR of the SFS comparator group1 when comparing over one year; and • below the median over three, five and ten years. ANZ (%) Median TSR SFS (%) Upper quartile TSR SFS (%) 1. See section 7.2.5 for details of the SFS comparator group. Years to 30 September 2023 1 20.0 14.6 22.3 3 76.3 77.3 90.9 5 19.7 29.8 60.9 10 46.1 60.0 128.2 56 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 5 2023 CEO AND DISCLOSED EXECUTIVE OUTCOMES Variable remuneration is ’at risk’ remuneration and can range from zero to maximum opportunity. • The ANZ Group Performance Framework assessment (see section 4.1). • The quality of earnings and operating With the exception of the CEO’s STVR, individual variable remuneration outcomes for all other employees including STVR for Disclosed Executives are funded under the ANZ Incentive Plan (ANZIP). The Board decides the CEO’s variable remuneration outcomes separately to help mitigate potential conflicts of interest. See section 10.1.3. At the end of each financial year the Board exercise their judgement to determine a fair and reasonable ANZIP pool. An assessment of financial performance guides the pool range but it is not a formulaic outcome. The Board considers a range of factors including: 5.1 2023 Received remuneration environment. • The shareholder experience during 2023 such as shareholder returns and dividend comparison with prior periods. • Our Reward Principles such as attract, motivate and keep great people (see section 7). Annual performance objectives are set at the Group and also at the Divisional/ individual level at the start of each year. They are designed to be stretching yet achievable. The HR Committee and the Board make variable remuneration outcome decisions for the CEO and Disclosed Executives following lengthy and detailed discussions and assessment, supported by comprehensive analysis of performance from a number of sources. Where expectations are met, STVR is likely to be awarded around 80% of maximum opportunity. Where performance is below expectations, STVR will be less (potentially down to zero), and where above expectations, STVR will be more (potentially up to maximum opportunity). LTVR will be awarded at the beginning of the year, based on full opportunity unless the LTVR RR pre grant assessment results in any reduction (and is also subject to shareholder approval for the CEO). Remuneration outcomes have been presented in the following three ways: i. RECEIVED remuneration (see section 5.1) ii. AWARDED remuneration (see sections 5.2, 5.3 and 5.4) iii. STATUTORY remuneration (see section 11.1) This table shows the remuneration the CEO and Disclosed Executives actually received in relation to the 2023 financial year as cash paid, or in the case of prior equity awards, the value which vested in 2023. FR adjustments were received by Disclosed Executives in accordance with the executive remuneration structure changes made in 2022, as disclosed in the 2022 Remuneration Report. There were no other adjustments to FR for Disclosed Executives in 2023, apart from the Group Executive, Technology & Group Services whose FR was increased on 1 November 2022 from $1.15m to $1.25m to reflect the expansion of responsibilities and to improve alignment with the market. 2023 Received remuneration – CEO and Disclosed Executives: Received value includes the value of prior equity awards which vested in that year Fixed remuneration $ Cash variable remuneration $ Deferred variable remuneration which vested during the year1 $ Total cash $ Other deferred remuneration which vested during the year1 $ Actual remuneration received2 $ CEO AND CURRENT DISCLOSED EXECUTIVES S Elliott M Carnegie K Corbally F Faruqui G Florian3 R Howell4 C Morgan4,5 A Strong4 A Watson6 M Whelan 2,500,000 1,250,000 1,250,000 1,250,000 1,242,000 231,792 627,000 690,000 1,106,505 1,460,000 1,160,000 550,000 532,500 600,000 497,500 180,000 250,000 315,100 472,570 730,000 3,660,000 1,800,000 1,782,500 1,850,000 1,739,500 411,792 877,000 1,005,100 1,579,075 2,190,000 919,413 561,264 471,287 795,274 496,698 - - 291,162 450,151 753,723 FORMER DISCLOSED EXECUTIVES K van der Merwe1,4 780,000 n/a 780,000 488,194 - - - - - - 407,000 - - - - 4,579,413 2,361,264 2,253,787 2,645,274 2,236,198 411,792 1,284,000 1,296,262 2,029,226 2,943,723 1,268,194 1. Deferred variable remuneration which either vested or lapsed/forfeited during the year is the point in time value of previously deferred remuneration granted as deferred shares, deferred shares rights and/or restricted rights/performance rights, and is based on the one day Volume Weighted Average Price (VWAP) of the Company’s shares traded on the ASX on the date of vesting or lapsing/forfeiture multiplied by the number of deferred shares/deferred share rights and/or restricted rights/performance rights. No previously deferred variable remuneration lapsed/forfeited during the year for the CEO or Disclosed Executives (due to no performance rights due to vest in 2023) other than for K van der Merwe -$4,880,967, which relates to forfeiture on resignation of unvested deferred remuneration. 2. The sum of fixed remuneration, cash variable remuneration and deferred variable remuneration which vested during the year. 3. Fixed remuneration reflects changes in fixed remuneration during the financial year due to expanded role (G Florian). 4. Fixed remuneration based on time as a Disclosed Executive (R Howell, C Morgan, A Strong, K van der Merwe). 5. Other deferred remuneration for C Morgan relates to deferred remuneration forfeited and bonus opportunity forgone as a result of joining ANZ, that was deferred as cash and vested during the year. 6. Paid in NZD and converted to AUD. Year to date average exchange rate used to convert NZD to AUD as at 30 September for the relevant year. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 57 5.2 Awarded STVR At the end of the financial year, the HR Committee makes a recommendation to the Board for their approval in respect of STVR outcomes. STVR will vary up or down year-on-year, it is not guaranteed, and may range from zero to a maximum opportunity. These tables show a year-on-year comparison of STVR awarded to the CEO, and Disclosed Executives for the 2022 and 2023 performance periods. STVR awarded reflects actual cash and the deferred shares component of STVR awarded in respect of the relevant financial year. As non-cash components are subject to future vesting outcomes, the awarded value may be higher or lower than the future realised value. 2023 remuneration outcomes reflect both the overall performance of the Group and the performance of each individual/Division. 5.2.1 CEO The Board determined that an STVR outcome of $2.4m (96% of maximum opportunity) was appropriate for 2023 having regard to both the overall performance of the CEO and also the overall performance of the Group. This is the first above target STVR award for the CEO since commencing in the role in 2016, reflecting the above target performance outcome in 2023 as summarised below. 'WHAT' ASSESSMENT SUMMARY ANZ Group Performance Framework - see section 4.1 (50% weighting) Individual Strategic Objectives - see below (50% weighting) Assessed as: Above target Assessed as: Well above target 'HOW' ASSESSMENT SUMMARY ANZ Values & Behaviours Individual Risk / Compliance Assessment Assessed as: Above expectations Assessed as: Met expectations OVERALL PERFORMANCE ASSESSMENT Assessed as: Well above target (120%) Awarded STVR in the relevant financial year – CEO CEO S Elliott Financial year 2023 2022 Actual STVR STVR as % of STVR maximum opportunity $ Total STVR $ STVR cash $ STVR deferred shares $ Target opportunity Maximum opportunity 2,500,000 2,400,000 1,160,000 1,240,000 2,500,000 1,860,000 930,000 930,000 120% 93% 96% 74% 58 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 2023 CEO individual strategic objectives • Drive the strategic direction of the organisation, with particular focus on growth, home lending momentum and Commercial strategy in Australia, and embed our digital transformation, Sustainability, Platforms and Ecosystems • Focus on sound risk management, operational excellence and resilience including system stability, to ensure ANZ has robust and reliable platforms to support long-term growth • Lead and role model the culture and accountability required to transform ANZ • Enhance the reputation of ANZ across all stakeholder groups • Complete Suncorp acquisition with agreed integration plan • Continue to build ExCo effectiveness and succession pipelines for ExCo and CEO Board assessment of performance on individual strategic objectives: The CEO delivered a strong performance this year. After several years focused on simplification of ANZ (disposal of businesses and internal re-structures), ANZ has moved to driving sustainable growth in each of the core businesses. Pleasingly, ANZ’s record financial performance in 2023 was contributed to by each of the four core business divisions. The CEO’s deliverables highlight that the key strategic building blocks are in place to support long-term performance. The CEO has focused on executing and delivering sustainable growth in our core businesses. Key results include: • ANZ Plus being the fastest growing new bank platform in Australia, including exceeding targets related to the number of active customers, funds under management and Net Promoter Scores • Executing the Commercial strategy, with the new Division performing strongly - in large part due to the CEO’s stewardship of this business (pre appointment of GE, Australia Commercial) • Exceeding our ambitions to grow sustainability as a source of revenue through a range of sustainability banking activities such as, labelled sustainable finance (e.g., green and sustainability linked loans, bonds and guarantees), and banking activities to fund and facilitate the transition to a net zero economy (e.g., green buildings, renewable energy, energy efficiency, sustainable infrastructure) • Recovery of home lending momentum, with growth exceeding 1x system target • Improving share on Institutional payment platforms, with overall payments growing by ~8% • Building digital ecosystems in support of the broader strategy (e.g., investments in View Media Group, DOT Loves Data and Pollination, and appointment of a new CEO in Cashrewards) There has been continued strong risk discipline championed by the CEO, with emphasis on the right behaviours to identify, discuss, and act on risks the bank confronts and takes. Strengthening operational excellence and resilience has been a key focus of the CEO. Examples include: • Clear progress in the build of a Group wide non-financial risk framework (with strong business leadership) • Executed a very ambitious change agenda (e.g., technology uplift programs, ANZ Plus, NOHC implementation, Suncorp acquisition, Platform Services, major regulatory programs) • Demonstration of strong cyber resilience, and positive achievements in the area of financial crime • Delivery of BS111 (the first of any New Zealand bank) and the launch of Ngā Tapuwae2 in NZ to unlock future growth in New Zealand A key strength of the CEO is his strong advocacy and role modelling of ANZ’s values and behaviours – create opportunities, deliver what matters, succeed together – as evidenced by all business lines contributing strongly to achieve a great performance outcome. The CEO’s leadership translates into continuing high employee engagement (87%) – which is equal to the Global Best In Class across all industries. Similarly, ANZ’s ‘Speak Up’ index at 84% reflects continued efforts to encourage a culture where people feel they can challenge each other respectfully. The CEO continues to demonstrate his ability to communicate effectively and authentically with stakeholder groups – shareholders, employees, customers, regulators, government and the community (including non-profit and environmental groups). He is regarded as a thought and industry leader both internally and externally, and engages regularly with employees and the community at large, via multiple communication and media channels, parliamentary hearings, and through proactive relationship management. The CEO has played a key role in leading the Suncorp acquisition initiative, and has been a strong advocate of the benefits and opportunities for ANZ, our customers in Queensland, and the broader community. While the ACCC rejected ANZ’s application, the CEO has ensured ANZ is well prepared for the integration of Suncorp Bank into ANZ in the event its application for Australian Competition tribunal review is successful. The strong performance in 2023 reflects the effective support provided by the CEO to ExCo, along with key moves and appointments made to his team over the last 1 to 2 years. Executive succession and development continue to be a focus for the CEO and the Board, with the CEO making solid progress in enabling potential internal CEO successors in the future. Overall there were many positive achievements in 2023 (positioning ANZ well to deliver against our strategic priorities), and in the Board’s view the CEO deserves an overall assessment outcome of well above target. 1. BS11 outlines the Reserve Bank of New Zealand’s outsourcing policy. 2. ANZ New Zealand has embarked on a multi-year program of work to fundamentally transform its business. Called “Ngā Tapuwae o ANZ” (“The footsteps of ANZ”), this program will change our core technology, processes and ways of working. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 59 5.2.2 DISCLOSED EXECUTIVES • STVR outcomes continue to differ both year-on-year and between executives demonstrating the at risk nature of this element of remuneration and the variability in Group and individual performance year-on-year. In 2023, STVR is at or above target for all Disclosed Executives (reflecting that they have all jointly delivered material value from strategic and operational decisions in 2023); however only 2 of 38 Disclosed Executives in recent reporting periods (2018 to 2022) received at or above target variable remuneration. See section 5.4 for 2023 variable remuneration awarded details. • The average STVR outcome for current Disclosed Executives is 89% of maximum opportunity. This reflects both the overall assessment of ANZ Group performance as above target (see section 4.1), which is weighted 25% or 50%, and also individual performance (see section 6.2) which is weighted 75% or 50% depending on role. Outcomes range from 80% to 100% of maximum opportunity. The remuneration outcomes in 2023 reflect that this is a high performing team, with all business and enablement functions each contributing significantly to a strong performance outcome for ANZ. • 2023 STVR awarded outcomes for both C Morgan and A Strong are based on their time as a Disclosed Executive during 2023 (i.e., ~7 months and ~11 months respectively). • R Howell’s 2023 STVR awarded outcome reflects the period acting as the GE T&C (i.e., ~4 months). Awarded STVR in the relevant financial year – Disclosed Executives Actual STVR STVR as % of Financial year STVR maximum opportunity $ Total STVR $ STVR cash $ STVR deferred shares $ Target opportunity Maximum opportunity CURRENT DISCLOSED EXECUTIVES M Carnegie K Corbally F Faruqui1 G Florian R Howell1 C Morgan1 A Strong1 A Watson2 M Whelan 2023 2022 2023 2022 2023 2022 2023 2022 2023 2023 2023 2023 2022 2023 2022 1,250,000 1,100,000 550,000 550,000 1,250,000 920,000 460,000 460,000 1,250,000 1,065,000 532,500 532,500 1,250,000 885,000 442,500 442,500 1,250,000 1,200,000 600,000 600,000 1,212,500 1,159,150 579,575 579,575 1,250,000 995,000 497,500 497,500 1,150,000 885,000 442,500 442,500 348,068 300,000 180,000 120,000 627,000 500,000 250,000 250,000 690,000 630,200 315,100 315,100 1,106,505 945,140 472,570 472,570 1,108,830 845,483 422,742 422,742 1,460,000 1,460,000 730,000 730,000 1,460,000 1,070,000 535,000 535,000 FORMER DISCLOSED EXECUTIVES K van der Merwe3 2023 2022 780,000 n/a n/a n/a 1,040,000 800,000 400,000 400,000 110% 92% 107% 89% 120% 120% 100% 96% 108% 100% 114% 107% 95% 125% 92% n/a 96% 88% 74% 85% 71% 96% 96% 80% 77% 86% 80% 91% 85% 76% 100% 73% n/a 77% 1. STVR based on time as a Disclosed Executive in either 2022 (F Faruqui) or 2023 (R Howell, C Morgan, A Strong). R Howell STVR subject to 40% deferral (see section 7.1 for remuneration arrangements due to acting nature of appointment). 2. Paid in NZD and converted to AUD. Year to date average exchange rate used to convert NZD to AUD as at 30 September for the relevant year. 3. Ineligible for STVR. 60 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 5.3 Awarded LTVR and pre grant assessment outcome The first award of LTVR under the new remuneration structure was made at the start of the 2023 financial year to Disclosed Executives (Nov 2022) and the CEO (Dec 2022 post AGM), and it was awarded at full opportunity. LTVR was not awarded in 2022, due to the transition from awarding LTVR at the beginning of the year rather than at the end. The RR component of LTVR was subject to a pre grant assessment by the Board which determined that the award should be made at full value (i.e., no reduction); and will be subject to a pre vest assessment by the Board of non-financial measures at the end of the four-year performance period to determine whether the RR should vest in full. Restricted Rights Pre Grant Assessment (see section 7.2.4) STEP Step 1 Step 2 Step 3 Pre grant assessment outcome ACTION OUTCOME Assess Prudential Soundness Assess Risk Measures Apply Board discretion Met Met No adjustment 100% The PR component of LTVR is subject to TSR hurdles (see section 7.2.5), which will determine the level of vesting and subsequent value of PR at the end of the performance period. CEO LTVR: Shareholders approved at the 2022 AGM a 2023 LTVR award of $3.375m (135% of FR), delivered in the form of 50% RR and 50% PR. Similarly, shareholder approval will be sought at the 2023 AGM for a 2024 LTVR award of $3.375m. Disclosed Executives LTVR: 2023 LTVR awarded at full opportunity (135% of new FR related to the structural change, and 100% for the CRO). Note that for C Morgan, a pro-rated 2023 LTVR was granted in September 2023 (rather than November 2022) due to commencement with ANZ partway through 2023, and R Howell was not eligible in his acting capacity. See section 7.2.3 for delivery details. 5.4 2023 Awarded VR The below charts show the STVR and LTVR awarded to the CEO and Disclosed Executives for the year ending 30 September 2023. CEO 2023 VR S ELLIOTT VR $5,775,000 $2,400,000 $3,375,000 STVR cash STVR deferred shares LTVR RR LTVR PR Disclosed Executives 2023 VR M CARNEGIE VR $2,787,500 K CORBALLY VR $2,315,000 F FARUQUI VR $2,887,500 G FLORIAN VR $2,547,500 R HOWELL VR $300,000 C MORGAN VR $1,350,000 A STRONG VR $1,642,700 A WATSON VR $2,442,061 M WHELAN VR $3,431,000 $1,100,000 $1,687,500 $1,065,000 $1,250,000 $1,200,000 $1,687,500 $995,000 $1,552,500 $300,000 $500,000 $850,000 $630,200 $1,012,500 $945,140 $1,496,921 $1,460,000 $1,971,000 STVR cash STVR deferred shares LTVR RR LTVR PR ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 61 5.5 2023 Remuneration comparison with prior years CEO - Summary of 2022 and 2023 total remuneration AWARDED RECEIVED STATUTORY Awarded remuneration reflects actual cash and the deferred shares component of STVR awarded in the year. As non-cash components are subject to future vesting outcomes, the awarded value may be higher or lower than the future realised value. Awarded remuneration appears significantly higher in 2023, largely because no LTVR was awarded for 2022 (as we transitioned to the new remuneration structure and moved to awarding LTVR at the start (rather than end) of the financial year). Note, STVR is awarded at the end of the year. Received remuneration reflects the actual remuneration received in the year (i.e., cash paid and the value of previously awarded STVR deferred shares and LTVR performance rights which vested in the year). The amount received is lower in 2023 (compared to 2022), primarily due to there being no LTVR due to vest in 2023 due to changing from a three to four-year performance period in Nov/Dec 2019. Statutory remuneration reflects remuneration in accordance with Australian Accounting Standards which includes FR and the amortised accounting value of variable remuneration, not the actual awarded or received value in respect of the relevant financial year (i.e., includes the value of STVR and LTVR expensed in the year). This is different to remuneration received in 2023 (which includes prior year awards which vested). Fixed remuneration $ STVR $ Total remuneration $ LTVR $ 2,500,000 2,400,000 3,375,000 8,275,000 2,500,000 1,860,000 n/a 4,360,000 2023 2022 Total remuneration $ 4,579,413 6,000,069 Total remuneration $ 6,186,508 5,489,133 Historical STVR and LTVR This table shows the STVR as a % of maximum opportunity and LTVR vesting outcomes for the CEO over the last five years. STVR outcomes are reasonably aligned with financial performance trends over the corresponding 2019 to 2023 periods, with 2023 STVR higher than prior years, consistent with 2023 financial performance (see section 4.2.1). Historical STVR and LTVR – CEO1 STVR2 outcome (% of maximum opportunity) LTVR vesting outcome (% vested) 2019 48% 21.8% 2020 33%3 0% 2021 53% 43.3% 2022 74% 51.6% 2023 96% n/a 1. Prior to 2022, the maximum STVR opportunity for the CEO was 150% of target, however under the new structure (effective from 2022) this was reduced to 125% of target, therefore the 2022 and 2023 STVR % of maximum opportunity of 74% and 96% respectively is not comparable with prior years. If the maximum opportunity had remained at 150% of target, then the 2022 and 2023 STVR outcomes for the CEO (on a like for like basis) would have equated to 62% and 80% of maximum opportunity respectively. 2. Previously referred to as AVR pre-2022. 3. Post 50% COVID-19 reduction. Historical VR1 This table shows the VR as a % of maximum opportunity for the executives who were disclosed over the last five years. Historical VR – Disclosed Executive STVR2 outcome (average % of maximum opportunity3) 2019 45% 2020 36%4 2021 60% 2022 78% 2023 89% STVR2 outcome (range % of maximum opportunity3) 0% - 74% 31% - 44% 46% - 66% 71% - 96% 80% - 100% VR PR vesting outcome (% vested) 21.8% 0% 43.3% 51.6% n/a 1. Prior to 2022 the maximum VR opportunity for Disclosed Executives was 150% of combined VR target, however under the new structure (effective from 2022), this was reduced to 125% of STVR target component only, therefore the 2022 and 2023 STVR % of maximum opportunity shown above of 78% and 89% respectively are not comparable with prior years. If the maximum opportunity had remained at 150% of target, then the average 2022 and 2023 STVR outcomes for Disclosed Executives (on a like for like basis) would have equated to 65% and 74% of maximum opportunity respectively. 2. Previously referred to as VR pre-2022. 3. Pre 2022, % of maximum opportunity applied to the full VR due to the combined VR structure for Disclosed Executives in those years. 4. Post 50% COVID-19 reduction. 62 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 6 STRUCTURE AND DELIVERY: PERFORMANCE 6.1 CEO performance With regard to STVR, the CEO is assessed 50% on the ANZ Group Performance Framework and 50% on achievement of individual strategic objectives aligned to ANZ’s strategy. Both the ANZ Group Performance Framework and individual strategic objectives are agreed by the Board at the start of the financial year and are stretching. WEIGHTING OF FINANCIAL METRICS STVR The CEO’s STVR is not formulaic – outcomes are moderated by the Risk element of the ANZ Group Performance Framework and the Board’s judgement on the appropriate STVR considering all aspects of performance. LTVR TSR (both relative and absolute) continue to determine the outcome of LTVR PR (50% LTVR weighting). However, LTVR also includes a 50% weighted RR award that is primarily focused on risk-based measures (as part of the pre grant and pre vest assessments – see section 7.2.4). This ensures LTVR has a material weight to non-financial measures as required under the APRA Prudential Standard CPS 511 Remuneration. At the end of the financial year, ANZ’s performance is assessed against the ANZ Group Performance Framework, and the CEO’s performance is also assessed against this, along with his individual strategic objectives, the ANZ values (behaviours), delivery of the BEAR obligations and ANZ’s risk and compliance standards. In conducting the CEO’s performance assessment, the HR Committee seeks input from the Chairman, CRO (on risk management), CFO (on financial performance), GE T&C (on talent and culture matters) and Group General Manager Internal Audit (GGM IA) (on internal audit matters). Material risk, audit and conduct events that have either occurred or come to light in the year are also considered, together with input from both the Audit Committee and the Risk Committee of the Board. 6.2 Disclosed Executive performance At the start of each year, stretching performance objectives are set in the form of Divisional Performance Frameworks for each of our Disclosed Executives, in alignment with the ANZ Group Performance Framework approved by the Board. At the end of the financial year, the performance of each Disclosed Executive1 is assessed against the ANZ Group Performance Framework (25% to 50% weighting), their Divisional Performance Framework, ANZ’s values (behaviours), delivery of BEAR obligations and ANZ’s risk and compliance standards. The ANZ Group Performance Framework weighting for Disclosed Executives reinforces the importance of collective accountability and contribution to Group outcomes. The respective 2023 weighting varies based on role focus: • 50% Group performance weighting: CFO, GE Strategy & Transformation, GE T&C, and GE Technology & Group Services • 25% Group performance weighting: CRO, GE Australia Retail, GE Australia Commercial, GE & CEO New Zealand, and GE Institutional Similar to the ANZ Group Performance Framework, the Divisional Performance Frameworks include the key elements of Financial Discipline and Operational Resilience, Customer, and People and Culture, with Risk acting as a modifier.2 The weighting of each element varies to reflect the responsibilities of each individual’s role. The Financial Discipline and Operational Resilience element weightings range from 20% to 40%. The HR Committee seeks input from the CEO, and independent reports from Risk, Finance, Talent and Culture, and Internal Audit, and also reviews material risk, audit and conduct events, and seeks input from both the Audit Committee and the Risk Committee of the Board. The HR Committee reviews and recommends to the Board for approval the overall performance outcomes for each Disclosed Executive. STVR and LTVR At the end of the financial year, the CEO and HR Committee determine STVR recommendations for each Disclosed Executive, which are ultimately approved by the Board.3 STVR varies year-on-year in line with performance – it is not guaranteed and may be adjusted up or down ranging from zero to a maximum opportunity. As highlighted in section 4, performance against objectives impacts STVR outcomes (e.g., where expectations are met, STVR is likely to be awarded around target which equates to 80% of maximum opportunity). The degree of variance in individual STVR outcomes reflect the weighting of the Group component (i.e., roles with 50% Group weighting will generally have less differentiation), and relative performance of the different areas/individuals, ensuring appropriate alignment between performance and reward. The outcomes demonstrate the at risk nature of STVR, and that outcomes vary across the Disclosed Executives and also from year to year. The average 2023 STVR for Disclosed Executives is 89% of maximum opportunity (ranging from 80% to 100%). LTVR under the new remuneration structure was awarded for the first time in 2023, with a pre grant assessment (focused on risk measures) resulting in a full RR award. A pre vest assessment will determine the number of RR that ultimately vest, and performance against TSR hurdles will determine the level of vesting of PR. LTVR (RR and PR) is designed to strengthen the alignment of executive interests with shareholders, and PR provide a strong link between the reward for executive performance and TSR returns over the next four-year period. 1. Performance arrangements for the CRO are addressed additionally by the Risk Committee. Performance arrangements for the Group Executive and CEO, New Zealand are determined and approved by the ANZ NZ HR Committee/ANZ NZ Board in consultation with and endorsed by the HR Committee/Board, consistent with their respective regulatory obligations. 2. Except for the CRO who has a percentage weighting assigned to risk measures. 3. Remuneration arrangements for the Group Executive and CEO, New Zealand are determined and approved by the ANZ NZ Board in consultation with and endorsed by the Board, consistent with their respective regulatory obligations. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 63 7 STRUCTURE AND DELIVERY: REMUNERATION There are two core components of remuneration at ANZ – FR and at risk variable remuneration. In structuring remuneration, the Board aims to find the right balance between fixed and variable remuneration (at risk), the way it is delivered (cash versus deferred remuneration) and appropriate deferral time frames (the short, medium and long-term). The Board sets (and reviews annually) the CEO and Disclosed Executives’ FR based on financial services market relativities and reflecting their responsibilities, performance, qualifications and experience. The CEO and Disclosed Executives’ variable remuneration is comprised of STVR and LTVR consistent with external market practice. Variable remuneration is designed to focus our CEO and Disclosed Executives on stretching performance objectives supporting our business strategy, risk management and the delivery of long-term stakeholder value. In considering variable remuneration outcomes the HR Committee and Board reflect on the application of ANZ’s Reward Principles: modifier), a risk assessment (capturing financial and non-financial risks), and how that performance was achieved (i.e., in accordance with our values and purpose). • Reward our people for doing the right thing having regard to our customers and shareholders: Variable remuneration should be primarily based on ‘outcomes’ rather than ‘effort’ and proportionate relative to performance. It also needs to consider the experience and expectations of a range of stakeholders (including shareholders, customers, employees, community and regulators). • Attract, motivate and keep great people: In determining remuneration outcomes, the Board acknowledges the importance of balancing performance with being market competitive to ensure retention of key talent – particularly in a competitive talent landscape. • Focus on how things are achieved as much as what is achieved: The Board ensures that appropriate consideration and weight is given to performance against objectives (which includes a risk • Fair and simple to understand: Variable remuneration should be fair and consistent through the cycle and have regard to external influences outside of management’s control. Variable remuneration outcomes are based on a range of measures (as illustrated overleaf ), with material weight provided to non-financial measures in accordance with Prudential Standard CPS 511 Remuneration. Our variable remuneration approach has a strong focus on driving long-term sustainable outcomes for shareholders. For example, STVR outcomes include a number of objectives that are considered key drivers of shareholder value, and the significant weighting to the LTVR component (around 60% of VR) as well as 50% of STVR delivered as ANZ shares, aligns a large proportion of executive remuneration to the shareholder experience (in respect of the share price and dividend). 64 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information STVR Mix of financial and non-financial measures LTVR RR Mostly non-financial LTVR PR Financial ALIGNED TO SHAREHOLDER EXPERIENCE Prudential Soundness TSR • 75% relative TSR Rewards for performance relative to that of SFS comparator group • 25% absolute TSR Ensures there is a continued focus on providing positive growth – even when market is declining Measures absolute CAGR • Capital ratio and liquidity prudential minimums Risk Measures • Material risk outcomes Considers all risk types including capital adequacy risk, compliance risk, credit risk, liquidity and funding risk, market risk, operational risk, strategic risk, technology risk and conduct risk • APRA active supervision • Risk culture Key Individual Assessment Inputs ANZ values Behaviours Risk/compliance Including material events BEAR obligations ANZ Group Performance Framework 25%-50% weighting Individual strategic objectives/Divisional Performance Framework 50%-75% weighting Control function input Risk, Finance, T&C, Audit FY23 ANZ Group Performance Framework Objectives below are examples of key drivers of shareholder value RISK (MODIFIER) Maintain risk discipline focused on good customer and regulatory outcomes • Deliver major regulatory commitments • Strengthen risk culture FINANCIAL DISCIPLINE & OPERATIONAL RESILIENCE (35%) Run core businesses well, delivering sustainable growth and operational improvements • Deliver economic profit to plan or better in a high-quality manner • Contain total cost growth • Deliver/progress key change programs CUSTOMER (35%) Deliver great customer outcomes, focused on improving the financial wellbeing, sustainability and experience of priority segments • Accelerate ANZ Plus customer acquisition and engagement • Materially improve Commercial customer & banker experience • Meaningfully progress environmental sustainability strategies • Transition to uniform business services PEOPLE & CULTURE (30%) Build a culture where our diverse teams are engaged and optimised for success • Maintain high employee engagement • Continue to improve project capability • Attract, retain and develop people with critical skills to reinvent banking By deferring a significant portion of variable remuneration (around 80% of maximum opportunity for the CEO and Disclosed Executives and 75% for the CRO), we seek to ensure alignment with shareholder interests, to deliver on ANZ’s strategic objectives, and to ensure a focus on long-term value creation. Deferred variable remuneration has significant retention elements, and most importantly, can be adjusted downwards, including to zero, allowing the Board to hold executives accountable, individually or collectively, for the longer-term impacts of their decisions and actions. Board discretion is applied when determining all CEO and Disclosed Executive variable remuneration outcomes including: • STVR and LTVR outcomes for each financial year; • LTVR vesting outcomes (pre vest assessment); • Consideration of malus or further deferral before any scheduled release of previously deferred remuneration; • Consideration of clawback for up to two years post payment or vesting of variable remuneration. See section 7.3. STVR and LTVR provide material weight to non-financial measures as per CPS 511Additional financial and non-financial overlays considered by the Board in determining Group and individual performance and the size of the ANZIP pool include: •Broader financial performance (beyond scorecard measures) •The quality of earnings and operating environment •The shareholder experience (e.g., share price growth and dividends) ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 65 7.1 Remuneration mix The CEO and Disclosed Executives1 have an aligned remuneration mix (30% FR, 30% STVR and 40% LTVR at maximum opportunity), and structure (with the exception of longer deferral for the CEO in line with APRA’s deferral requirements). CEO Remuneration mix – CEO ($m) Remuneration mix – CEO ($m) Minimum opportunity 2.500 Maximum opportunity 8.375 (44% cash, 56% equity) 2.500 2.500 +1.200 +1.300 +1.688 +1.688 30% 30% 40% FR STVR cash STVR deferred shares LTVR RR LTVR PR Disclosed Executives The dollar amounts in the below example are for illustrative purposes only, and are based on the FR value of $1.25m. Remuneration mix – CEO ($m) Remuneration mix – Disclosed Executives1 ($m) Minimum opportunity 1.250 Maximum opportunity 4.188 (45% cash, 55% equity) 1.250 1.250 +0.625 +0.625 +0.844 +0.844 30% 30% 40% 1. Excluding CRO and Acting GE T&C. FR STVR cash STVR deferred shares LTVR RR LTVR PR CRO To preserve the independence of the role and to minimise any conflicts of interest in carrying out the risk control function across the organisation, the CRO’s remuneration arrangements differ to other Disclosed Executives. While the STVR opportunity (100% of FR) is the same as the CEO and Disclosed Executives, the LTVR opportunity is different (100% of FR instead of 135% of FR) reflecting the delivery of LTVR as 100% RR (instead of 50% RR and 50% PR). Maximum variable remuneration opportunity is 200% of FR for the CRO. The remuneration mix is 33.3% FR/33.3% STVR/33.3% LTVR. Acting GE T&C Due to the acting nature of R Howell’s appointment his remuneration arrangements differ to other Disclosed Executives. For the time spent in this acting role, his FR was set at $700k per annum from 1 June 2023 and increased to $703k from 1 July 2023 (due to the impact of the Superannuation Guarantee rate change). His VR maximum opportunity was set at 150% of FR (his remuneration mix is therefore 40% FR/60% VR). His VR will be delivered as 60% cash and 40% as shares deferred over years 4 to 5 to ensure compliance with CPS 511 deferral requirements. 7.2 Variable remuneration delivery Variable remuneration for the CEO and the Disclosed Executives (excluding the CRO and Acting GE T&C) is delivered as follows: • STVR as 50% cash and 50% shares deferred equally over years 2 and 3; and • LTVR as RR and PR deferred over: – year 4 (33%), year 5 (33%) and year 6 (34%) for the CEO; and – year 4 (50%) and year 5 (50%) for Disclosed Executives. Both RR and PR are tested against the relevant performance condition at the end of the four-year performance period and are then subject to additional holding period(s) until the completion of the respective deferral periods. At target performance, 63% of variable remuneration for the CEO and Disclosed Executives, and 56% of variable remuneration for the CRO is deferred for at least four years (from the date the Board approved the variable remuneration in October (and the date shareholders approve the CEO’s LTVR)), noting that this complies with the BEAR minimum deferral requirement of 60% for the CEO and 40% for Disclosed Executives. If the CEO receives above target STVR (as is the case in 2023), the amount above target will be delivered as 40% cash and 60% deferred shares (20% year 4, 20% year 5, 20% year 6) to ensure compliance with the minimum deferral requirements with respect to BEAR and APRA’s Prudential Standard CPS 511 Remuneration. Before any scheduled release of deferred remuneration, the Board considers whether malus should be applied to previously deferred remuneration (or further deferral of vesting), or clawback to variable remuneration previously granted, for the CEO and Disclosed Executives. See section 7.3. 66 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 7.2.1 STVR CASH – CEO AND DISCLOSED EXECUTIVES The cash component of STVR is paid to executives at the end of the annual Performance and Remuneration Review (December 2023), and is subject to clawback for two years post payment. 7.2.2 STVR DEFERRED SHARES – CEO AND DISCLOSED EXECUTIVES By deferring 50% of an executives’ STVR as deferred shares over years two and three (and it remaining subject to malus and clawback), we enable a substantial amount of their STVR to be directly linked to delivering shareholder value. We grant deferred shares in respect of performance for the financial year ending 30 September in late November each year. LTVR ELEMENT DETAIL For deferred variable remuneration for the CEO and Disclosed Executives, we calculate the number of deferred shares to be granted based on the VWAP of the shares traded on the ASX in the five trading days leading up to and including 1 October (i.e., in line with the beginning of the financial year). Allocations prior to the 2022 financial year were based on the VWAP in the five trading days leading up to and including the date of grant. The VWAP used for disclosure and expensing purposes is the one-day VWAP at the date of grant, which is in line with the Accounting Standard. In some cases, we may grant deferred share rights to executives instead of deferred shares. Each deferred share right entitles the holder to one ordinary share. 7.2.3 LTVR – CEO AND DISCLOSED EXECUTIVES1 LTVR reinforces the focus on achieving longer term strategic objectives, driving outperformance relative to peers, and creating long-term sustained value for all stakeholders. The following table details design features common to both LTVR RR and PR. This section details the LTVR approach that applied to the 2023 LTVR award granted in November/ December 2022, and to the GE Australia Commercial in September 2023. Description RR and PR provide a right to acquire one ordinary ANZ share at nil cost – as long as applicable time and performance conditions are met. Their future value may range from zero to an indeterminate value. The value depends on performance against the applicable performance condition and on the share price at the time of exercise. Performance period Both RR and PR have a four-year performance period commencing from 1 October and ending four years later on 30 September (e.g., 1 October 2022 to 30 September 2026 for the 2023 grant), noting that LTVR is awarded at the start of the financial year (rather than the end). A four-year performance period provides sufficient time for longer term performance to be reflected. Deferral periods The deferral period is the sum of the four-year performance period and the applicable holding period. The holding period commences the day after the end of the four-year performance period (e.g., 1 October 2026 in the case of the 2023 LTVR award), and finishes on the 4th, 5th or 6th anniversary of grants. Exercise period Rights can only be exercised at the end of the relevant deferral period (4, 5 or 6 years) when the rights vest and become exercisable. There is a two-year exercise period which commences at the end of the relevant deferral period for RR and PR. Expensing Dividends ANZ engages PricewaterhouseCoopers to independently determine the fair value of RR and PR, which is only used for expensing for accounting purposes. They consider factors including: the market performance conditions, share price volatility, life of the instrument, dividend yield, and share price at grant date. A dividend equivalent payment (DEP) is paid in cash at the end of the relevant deferral period, but is only made to the extent that all or part of the underlying rights meet the relevant performance condition and vest to the individual. Dividend equivalent payments accrue over the full deferral period for RR, and only during the holding period for PR. Allocation basis The value the Board uses to determine the number of RR and PR to be allocated to the CEO and Disclosed Executives is the face value of ANZGHL shares traded on the ASX in the five trading days leading up to and including 1 October (beginning of the financial year and LTVR performance period). LTVR is awarded around the start of the financial year in late November for Disclosed Executives and December for the CEO (subject to shareholder approval). 1. Excluding Acting GE T&C. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 67 7.2.4 LTVR RESTRICTED RIGHTS – CEO AND DISCLOSED EXECUTIVES1 The award of RR ensures that LTVR provides material weight to non-financial measures (as required under APRA’s Prudential Standard CPS 511 Remuneration), as well as supporting long-term alignment with shareholders. Having a risk-based focus reflects the intent of the Prudential Standard CPS 511 Remuneration in ensuring remuneration arrangements appropriately incentivise individuals to prudently manage risks. The performance conditions are designed to ensure there is focus on both material risk events and building a strong risk culture over the longer term. LTVR ELEMENT PERFORMANCE CONDITION DETAIL RR pre grant and pre vest assessments Pre grant assessment purpose: Determines whether any reduction should be made to RR award value and is primarily based on outcomes in the prior financial year. Pre vest assessment purpose: Determines whether the RR amount awarded should vest in full and is based on outcomes over the four-year performance period. The pre grant and pre vest assessments also take into consideration any adjustments already applied for the same event/outcomes in either the current or prior years (i.e., adjustments to STVR and LTVR, malus and clawback), to ensure the overall impact is fair and proportionate to the severity of the outcome. Therefore, given other remuneration adjustments are likely to be considered first, and as the award of RR is future focused, it is anticipated that RR will be allocated at full value in most years – unless the outcome of the following three assessment steps determines otherwise. STEP 1 Assess Prudential soundness STEP 2 Assess risk measures STEP 3 Apply Board discretion • Nil award if ANZ does not meet capital ratio and liquidity prudential minimums. • Consideration of any Material Risk Outcomes from executive actions or inactions which is expected to/or has resulted in significant impacts. • Consideration of any significant adverse change in APRA’s Active Supervision level. • Consideration of Risk Culture (additional measure for pre vest) that examines whether or not ANZ has maintained (or made progress towards) a sound risk culture, considering both executive actions or inactions. • Board to determine whether any reduction should be made to LTVR RR outcome based on consideration of a range of factors, including: – the outcomes from steps 1 and 2; – the impact, if any, of the issue/s on ANZ’s reputation/standing in the market; – whether the issue was specific to ANZ, the banking industry or the broader market; – any impacts already applied (e.g., regarding downward adjustment mechanisms, pre grant assessment impact to LTVR RR); – whether any impact should be made on an individual or collective basis. The assessments are not intended to be formulaic given the circumstances requiring the application of Board discretion will typically be different or unique, however a Board decision making framework is in place to guide the Board in applying discretion. Material risk outcomes process The consideration of material risk outcomes is a key process that forms part of our broader Accountability and Consequence Framework (A&CF) (see section 8), and is a comprehensive bottom-up process designed to ensure that all relevant events are surfaced and considered appropriately. Key steps include: • Risk, conduct and audit events are reported in ANZ’s Compliance & Operational Risk System. • Divisional Accountability Groups review serious risk, conduct and audit events, and provide recommendations regarding accountability and consequences, where appropriate. • Enterprise Accountability Group (EAG) reviews recommendations of the Divisional Accountability Groups and make final determination (with some exceptions where local Board approval is required or for material risk takers and other non-administrative direct reports to the CEO, where Board approval is required). • HR Committee reviews most serious risk, conduct and audit events (as part of independent report from CRO) and determines impacts at the Group, Division and individual level for the CEO and ExCo. 1. Excluding Acting GE T&C. 68 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 7.2.5 LTVR PERFORMANCE RIGHTS – CEO AND DISCLOSED EXECUTIVES EXCLUDING THE CRO1 LTVR ELEMENT PERFORMANCE CONDITION DETAIL Performance rights hurdles The PR have TSR performance hurdles reflecting the importance of focusing on achieving longer term strategic objectives and aligning executives’ and shareholders’ interests. There are two TSR performance hurdles for the 2023 grants of PR: • 75% will be measured against a relative TSR hurdle. • 25% will be measured against an absolute TSR hurdle. TSR represents the change in value of a share plus the value of reinvested dividends paid. We regard it as the most appropriate long-term measure – it focuses on the delivery of shareholder value and is a well understood and tested mechanism to measure performance. The combination of relative and absolute TSR hurdles provides balance to the plan by: • Relative: rewarding executives for performance that exceeds that of comparator companies; and • Absolute: ensuring there is a continued focus on providing positive growth – even when the market is declining. The two hurdles measure separate aspects of performance: • the relative TSR hurdle measures our TSR compared to that of the Select Financial Services (SFS) comparator group, made up of core local and global competitors. This comparator group is chosen to broadly reflect the geographies and business segments in which ANZ competes for revenue; and • the absolute Compound Annual Growth Rate (CAGR) TSR hurdle provides executives with a more direct line of sight to the level of shareholder return to be achieved. It also provides a tighter correlation between the executives’ rewards and the shareholders’ financial outcomes. We will measure ANZ’s TSR against each hurdle at the end of the four-year performance period to determine whether any PR becomes exercisable. We measure relative and absolute TSR hurdles independently from the other – for example one may vest fully or partially but the other may not vest. Relative TSR hurdle for PR The relative TSR hurdle is an external hurdle that measures our TSR against that of the SFS comparator group over four years. The SFS comparator group is made up of: Bank of Queensland Limited; Bendigo and Adelaide Bank Limited; Commonwealth Bank of Australia Limited; DBS Bank Limited; Macquarie Group Limited; National Australia Bank Limited; Standard Chartered PLC; Suncorp Group Limited; and Westpac Banking Corporation. For future LTVR awards of PR (i.e., from financial year 2024), the Board approved for DBS Bank Limited to be removed from the comparator group (noting that this change does not apply to awards currently on foot). This change reflects the need to better balance the weighting of international peers in our comparator group to more appropriately reflect the change in capital allocated to Asia compared to when international comparators were originally included in 2015 (as part of the super regional strategy at that time). When considering an appropriate cohort of peers for benchmarking TSR performance, the Board take into consideration organisations with a similar scope of activities, common geographical focus, broadly comparable risk compliance and regulatory profiles, and relative stability and transparency across market cycles. If our TSR when compared to the TSR of the comparator group then the percentage of PR that vest is less than the 50thth percentile is nil reaches at least the 50thth percentile, but is less than the 75thth percentile is 50% plus 2% for every one percentile increase above the 50thth percentile reaches or exceeds the 75thth percentile is 100% 1. Excluding Acting GE T&C. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 69 LTVR ELEMENT PERFORMANCE CONDITION DETAIL Absolute TSR hurdle for PR The absolute CAGR TSR hurdle is an internal hurdle as to whether ANZ achieves or exceeds a threshold level of growth the Board sets at the start of the performance period. The Board reviews and approves the absolute TSR targets each year for the PR award. When reviewing the targets, the Board references ANZ’s assessed Cost of Capital (CoC). The CoC is determined using methodologies including the Capital Asset Pricing Model (CAPM). The CoC is regularly reviewed and updated to reflect current market conditions. Due to the prospective nature of the 2023 PR and given the increased volatility in the 10-year bond rate, the Board determined it was appropriate to use the 2H average CoC as the CAGR TSR target for the 2023 PR. If the absolute CAGR of our TSR then the percentage of 2023 PR that vest is less than 9.125% is 9.125% is nil is 50% reaches at least 9.125%, but is less than 13.688% is progressively increased on a pro-rata, straight-line, basis from 50% to 100% reaches or exceeds 13.688% is 100% For future LTVR awards of PR (i.e., from financial year 2024), the CAGR TSR hurdle will be based on the time weighted CoC over the four-year performance period of the PR. Therefore, the CAGR TSR target will be adjusted on a time weighted basis unless the Board applies discretion not to adjust. The CoC will be reviewed by the Board on a quarterly basis based on the output from the CAPM methodology (which takes into consideration the risk-free bond rate, the market risk premium and the beta – i.e., the volatility of ANZ’s historical share price relative to the market). Any CoC changes approved by the Board throughout the performance period are prospective only (i.e., reflect current market factors) and will form part of the dynamic absolute TSR target calculation. Moving to a dynamic target that reflects the changes in CoC over the performance period (rather than a static target at the beginning of the performance period), is more responsive to changes in both interest rates and risks, and is considered more appropriate and fairer from both an investor and executive perspective, and supports better shareholder alignment. Calculating TSR performance When calculating performance against TSR, we: • reduce the impact of share price volatility – by using an averaging calculation over a 90-trading day period for start and end values; • ensure an independent measurement – by engaging the services of an external organisation, to calculate ANZ’s performance against both the absolute and relative TSR hurdles; and • test the performance against the relevant hurdle once only at the end of the four-year performance period – the rights lapse if the performance hurdle is not met – there is no retesting. 7.3 Downward adjustment – Board discretion The Board can exercise its discretion to apply a number of downward adjustment options as part of consequence management (in accordance with applicable law and any terms and conditions provided). The Board may choose to exercise the following options or a combination of these at any time, but will always consider their use if any of the circumstances specified by Prudential Standard CPS 511 Remuneration occur. The downward adjustment options specified in #1 to #3 below are applicable to all employees, while clawback (#4) in 2023 is currently limited to select employees (primarily the CEO, Disclosed Executives and some senior employees in jurisdictions where clawback regulations apply): 1. In year adjustment, the most common type of downward adjustment, which reduces the amount of variable remuneration an employee may have otherwise been awarded for that year. 2. Further deferral/freezing delays the decision to pay/allocate variable remuneration, or further defers the vesting of deferred remuneration or freezes vested/unexercised shares and rights. This would typically only be considered where an investigation is pending/underway. 3. Malus is an adjustment to reduce the value of all or part of deferred remuneration before it has vested. Malus is used in cases of more serious performance or behaviour issues. Any and all variable remuneration we award or grant to an employee is subject to ANZ’s on-going and absolute discretion to apply malus and adjust variable remuneration downward (including to zero) at any time before the relevant variable remuneration vests. 4. Clawback is the recovery of variable remuneration that has already vested or been paid (up to two years from vesting/payment or a longer period as determined by Board discretion, policy or applicable law). This would typically only be considered if the other types of downward adjustment/other consequences are considered inadequate given the severity of the situation. Before any scheduled vesting of deferred remuneration, the Board (for the CEO, Disclosed Executives and other specified roles) and/or the Enterprise Accountability Group (EAG) (for other employees) considers whether any further deferral, malus, or clawback should be applied. See section 8 for details. 70 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 8 ACCOUNTABILITY AND CONSEQUENCE FRAMEWORK The Enterprise Accountability Group (EAG) is the primary governance mechanism for the operation of the Accountability and Consequence Framework (A&CF). 8.1 Role of the EAG 8.3 Risk role models The EAG is chaired by the CEO and members include the CRO, CFO and GE T&C. It operates under the delegated authority of the HR Committee and is responsible for: • supporting the Board in monitoring the implementation and ongoing effectiveness of ANZ’s A&CF; • reviewing the most material risk, conduct and audit events for accountability and the application of consequences, where appropriate; • providing guidance to the Divisions and considering initiatives across the Divisions to strengthen risk behaviours; • acknowledging material positive risk events and recognising risk role models, whose achievements are profiled across the organisation; and • approving the release or application of downward adjustment for deferred variable remuneration (noting that for the CEO and Disclosed Executives this is approved by the Board). 8.2 Material positive risk events The EAG review material positive risk decisions and events – times when our proactive approach to identifying and mitigating risk have had a material positive outcome. Reviewing these examples provides an opportunity to acknowledge the importance of these events and share learnings across the enterprise. In 2023, 81 individuals were recognised by the EAG for role modelling outstanding risk behaviours through their efforts to identify, manage and mitigate the organisation’s risks and contribute to our strong risk culture. Recognition provided included a personalised e-mail from the CEO, local recognition events, and having their achievement profiled on our intranet and in internal newsletters. 8.4 Compliance with Prudential Standard CPS 511 Remuneration ANZ’s A&CF is an integral part of our enterprise approach to meeting the requirements of APRA Prudential Standard CPS 511 Remuneration. We introduced clawback provisions for the CEO and our Disclosed Executives effective 2022, in addition to existing downward adjustment tools such as in year adjustment, further deferral and malus. In 2023, we have continued to raise employee awareness with respect to accountability and consequences through explicit references to the A&CF (including remuneration consequences) in employee training and communications and performance and remuneration policy documents. In addition, as part of our annual performance and remuneration process, we have provided our People Leaders with guidance regarding appropriate (and in some cases, mandatory) remuneration consequences for conduct and performance issues, including insights from the previous year’s consequences applied. These activities are part of our continued focus on consistency in application of remuneration consequence across ANZ globally. 8.5 Consideration of consequences for material risk, audit and conduct events The EAG has processes in place to ensure that we mitigate the risk of conflicts of interest in reviewing events and determining accountability and consequences. For example, when undertaking accountability reviews, a recommendation regarding the review leader and scope must be sent to the CRO (or in the case of an event involving Group Risk to the CEO), for review and approval to ensure the individual is capable of undertaking an impartial and unbiased review. Considerations regarding accountability and consequences for our most senior executives are considered and determined by the HR Committee and Board. Reports on the most material risk, audit and conduct issues were presented to the HR, Risk and Audit Committees at a concurrent meeting. This information was considered by the Board when considering the performance of the Group and the 2023 ANZIP variable remuneration pool for all employees and determining the performance and remuneration outcomes of the CEO and Disclosed Executives. The HR Committee and Board consider accountability and consequences for the CEO and Disclosed Executives, including the application of malus and clawback (see section 7.3). No malus or clawback was applied to the remuneration of the CEO and Disclosed Executives during 2023. When determining consequences, consideration is given to the level of accountability, and the severity of the issue, including customer impacts. Consequences may include, for example, one or more of the following: counselling, formal warnings, impacts to in year performance and remuneration outcomes or application of malus to previously deferred remuneration and ultimately termination of employment or clawback for the most serious issues. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 71 8.6 Evolving the A&CF 8.8 Application of consequences Our ongoing focus on accountability, consequences and driving a strong risk culture supports our customer commitment that when things go wrong, we fix them quickly and hold executives, current (and former where we can), to account where appropriate. We are also focused on ensuring that we learn from the cause of the event, mitigate the risk of future recurrences and continuously seek to strengthen our risk culture. We review the effectiveness of the A&CF every year and implement enhancements to further strengthen the A&CF based on regulatory and internal stakeholder input. 8.7 Speak up culture We continue to raise employee awareness of, and promote the various ways employees can speak up and raise issues and ideas for improvement including through initiatives such as: • a global awareness campaign to mark World Whistleblower Day in June, which included a conversation guide designed to support People Leaders with team discussions on the importance of speaking up and promotion of whistleblowing; • digital communications designed to build confidence and trust in the Whistleblower Program and process; and • through monitoring responses in our employee engagement surveys. Key risk and speak-up scores, including ‘The People Leaders in the area I work demonstrate personal accountability for risk and sound risk behaviours’ (91%), ‘I can raise issues and concerns without fear of reprisals’ (81%) and ‘When I speak up, my ideas, opinions and concerns are heard’ (84%) remained strong and consistent with 2022 and 2021 results.1 In 2023, there were 1,330 employee relations cases involving alleged breaches of our Code, with 501 resulting in a formal consequence or the employee leaving ANZ, down from 518 in 2022. Breaches ranged from compliance/procedural breaches (23%), through to general unacceptable behaviour (31.7%), email/systems misuse (9.2%), attendance issues (20.8%), fraud/ theft (5.4%), conflict of interest (5.6%) and breaches of our Equal Opportunity, Bullying and Harassment Policy (3.6%). Outcomes following investigations of breaches this year included 100 terminations, 314 warnings and 87 employees leaving ANZ. In relation to the application of consequences to our senior leadership population (senior executives, executives and senior managers), 30 current and former employees (21 in 2022) had a consequence applied as a result of the application of our Code of Conduct Policy and/or findings of accountability for a relevant event. Consequences included warnings, impacts on performance and remuneration outcomes and dismissal. All employees and contractors across the enterprise are required to complete mandatory learning modules. Permanent employees who fail to complete their mandatory learning requirements within 30 days of the due date are (in the absence of genuinely exceptional circumstances) ineligible for any FR increase or variable remuneration award as part of our annual Performance and Remuneration Review. In 2023, the mandatory learning course compliance rate across the enterprise was 99.6%. 1. Results reported are taken from the Q2 and/or Q4 employee engagement surveys, and Risk Culture Survey. 72 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 9 NON-EXECUTIVE DIRECTOR (NED) REMUNERATION 9.1 Remuneration structure The HR Committee reviewed NED fees and determined not to increase fees for 2023. For 2024, the HR Committee has reviewed and approved a 2% increase to the NED member fee (from $240,000 to $245,000) which has remained unchanged since 2016. The Board Chairman fee remains unchanged. Following review, the HR Committee also approved the alignment of the fee structure across all Committees increasing each Committee chair fee to $68,000, and each Committee member fee to $34,000. This fee review considered increased complexity in the regulatory environment, uplifts for ANZ’s broader employee population, and the external market. The fee structure is applicable to NEDs of ANZGHL and ANZBGL. Fees prior to the implementation of the Non-Operating Holding Company (NOHC) structure related to membership of the ANZBGL Board, and post implementation are viewed as a single fee covering both Boards (i.e., membership of ANZGHL and ANZBGL Boards/Committees). Currently the fee structure applies irrespective of whether NEDs serve on one or more Boards. NEDs receive a fee for being a Director of the Board, and additional fees for either chairing, or being a member of a Board Committee. The Chairman of the Board does not receive additional fees for serving on a Board Committee. In setting Board and Committee fees, the following are considered: general industry practice, ASX Corporate Governance Principles and Recommendations, the responsibilities and risks attached to the NED role, the time commitment expected of NEDs on Group and Company matters, and fees paid to NEDs of comparable companies. ANZ compares NED fees to a comparator group of Australian listed companies with a similar market capitalisation, with particular focus on the major financial services institutions. This is considered an appropriate group, given similarity in size and complexity, nature of work and time commitment by NEDs. To maintain NED independence and impartiality: • NED fees are not linked to the performance of the Group; and • NEDs are not eligible to participate in any of the Group’s variable remuneration arrangements. The current aggregate fee pool for NEDs of $4m was approved by shareholders at the 2012 AGM. The annual total of NEDs’ fees, including superannuation contributions, is within this agreed limit. This table shows the NED fee policy structure for 2023. 2023 NED fee policy structure Board1,2 Audit Committee Risk Committee HR Committee Digital Business & Technology Committee Ethics, Environment, Social & Governance Committee 2023 Chair fee $850,000 $65,000 $65,000 $65,000 $55,000 $55,000 Member fee $240,000 $32,500 $32,500 $32,500 $27,500 $27,500 1. Including superannuation. 2. The Chairman of the Board does not receive additional fees for serving on a Board Committee. The Chairman of the Board and NEDs do not receive a fee for serving on the Nomination and Board Operations Committee. NED shareholding guidelines We expect our NEDs to hold ANZ shares. NEDs are required: • to accumulate shares – over a five-year period from their appointment to the value of: – 100% of the NED member fee for Directors; – 100% of the Chairman fee for the Chairman; and • to maintain this shareholding while they are a Director of ANZ. Based on the ANZ share price as at 30 September 2023, all NEDs meet or, if less than five years' tenure, are on track to meet the holding guideline. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 73 9.2 2023 Statutory remuneration – NEDS The following table outlines the statutory remuneration of NEDs1 disclosed in accordance with Australian Accounting Standards. 1. In addition to the fee shown below, Sir John Key received NZD 422,050 in 2022 and 2023 for his role as Chairman of ANZ Bank New Zealand Limited. 2023 Statutory remuneration – NEDS Short-term NED benefits Post-employment Financial year Fees1 $ Non monetary benefits2 $ Super contributions1 $ Total remuneration3 $ CURRENT NON-EXECUTIVE DIRECTORS P O’Sullivan I Atlas J Halton J Key H Kramer4 J Macfarlane C O’Reilly4 J Smith4 FORMER NON-EXECUTIVE DIRECTORS G Liebelt4 Total of all Non-Executive Directors 2023 2022 2023 2022 2023 2022 2023 2022 2023 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 824,181 813,501 339,181 330,751 329,181 318,001 301,681 290,251 35,841 336,443 301,501 344,181 302,863 298,889 36,003 72,439 360,427 2,882,017 2,753,298 - 6,128 - - - - - - - - - - - - - 25,819 23,999 25,819 23,999 25,819 23,999 25,819 23,999 3,942 25,819 23,999 25,819 22,579 25,819 3,780 850,000 843,628 365,000 354,750 355,000 342,000 327,500 314,250 39,783 362,262 325,500 370,000 325,442 324,708 39,783 2,104 - 2,104 6,128 - 6,323 184,675 152,677 74,543 366,750 3,068,796 2,912,103 1. Year-on-year differences in fees relate to changes to the NED fees and also to the superannuation Maximum Contribution Base. G Liebelt elected to receive all payments in fees and therefore did not receive superannuation contributions during 2022 and 2023 with exception to fees paid in Q422. 2. Non monetary benefits generally consist of company-funded benefits (and the associated Fringe Benefits Tax) such as car parking and gifts provided upon retirement. 3. Long-term benefits and share-based payments do not apply for the NEDs. 4. Remuneration based on time as a NED (2022 for C O'Reilly and J Smith, 2023 for H Kramer and G Liebelt). 74 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 10 REMUNERATION GOVERNANCE 10.1 The Human Resources (HR) Committee 10.1.1 ROLE OF THE HR COMMITTEE The HR Committee supports the Board on remuneration and other HR matters. It reviews the remuneration policies and practices of the Group, and monitors market practice and regulatory and compliance requirements in Australia and overseas. During the year the HR Committee met on five occasions and reviewed and approved, or made recommendations to the Board on matters including: • remuneration for the CEO and other key executives (broader than those disclosed in the Remuneration Report) in accordance with the ANZ Group Performance and Remuneration Policy and ANZBGL Performance and Remuneration Policy, and fees for the NEDs; • matters related to the implementation of APRA’s Prudential Standard CPS 511 Remuneration, and updates on the BEAR, and Treasury’s Financial Accountability Regime (FAR); • the ANZ Group Performance Framework (annual objectives setting and assessment) and annual variable remuneration spend; • performance and reward outcomes for key senior executives, including the consideration of material events that have either occurred or came to light in the year; • the release, further deferral or application of malus of deferred remuneration or clawback; • key senior executive appointments and terminations; • the review of the ANZ Group Performance and Remuneration Policy and ANZBGL Performance and Remuneration Policy, and the Accountability & Consequence Framework (A&CF); • building capabilities required to deliver on our strategy; • succession plans for key senior executives; and • culture, diversity and inclusion, employee engagement, and how we work in a post COVID environment. More details about the role of the HR Committee, including its Charter, can be found on our website. Go to anz.com > Our company > Strong governance framework > ANZ Human Resources Committee Charter. 10.1.2 LINK BETWEEN REMUNERATION AND RISK The HR Committee has a strong focus on the relationship between business performance, risk management and remuneration, aligned with our business strategy. The chairs of the Risk and Audit Committees and the full Board (ANZGHL and ANZBGL) are in attendance for specific HR Committee meetings. A concurrent meeting of the HR, Risk and Audit Committees was held to review: • material risk, conduct and audit events that either occurred or came to light in 2023; • 2023 performance and variable remuneration recommendations at both the Group, CEO and Disclosed Executive level. To further reflect the importance of the link between remuneration and risk: • the Board had two NEDs (in addition to the Chairman) in 2023 who served on both the HR Committee and the Risk Committee; • the HR Committee has free and unfettered access to risk and financial control personnel (the CRO and CFO attend HR Committee meetings for specific agenda items); • the CRO (together with GE T&C and GGM IA) provides an independent report to the HR Committee on the most material risk, conduct and audit events (as relevant) to help inform considerations of performance and remuneration, and accountability and consequences at the Group, Divisional and individual level; • the CRO also provides an independent report to assist the Board in their assessment of performance and remuneration outcomes for the CEO and Disclosed Executives; • the chairs of the Risk and Audit Committees are asked to provide input to ensure appropriate consideration of all relevant risk and internal audit issues; • the ANZ Group Performance Framework and Divisional Performance Frameworks include Risk as a key element acting as a modifier, and it forms an integral part of each framework’s assessment and directly impacts the overall outcomes; and • the LTVR RR pre grant and pre vest assessments undertaken by the Board are primarily based on non-financial risk outcomes. 10.1.3 CONFLICT OF INTEREST To help mitigate potential conflicts of interest: • management are not in attendance when their own performance or remuneration is being discussed by the HR Committee or Board; • the CEO’s STVR is funded and determined separately from the ANZIP variable remuneration pool; • the CRO’s remuneration arrangements differ to other Disclosed Executives to preserve the independence of the role; • the EAG also has processes in place to help mitigate conflicts of interest as outlined in section 8; and • the HR Committee seeks input from a number of sources to inform their consideration of performance and remuneration outcomes for the CEO and Disclosed Executives including: – independent reports from Risk, Finance, Talent and Culture, and Internal Audit; – material risk, conduct and audit event data provided by the CRO; – input from both the Audit Committee and the Risk Committee of the Board. 10.1.4 EXTERNAL ADVISORS PROVIDED INFORMATION BUT NOT RECOMMENDATIONS The HR Committee can engage independent external advisors as needed. Throughout the year, the HR Committee and management received information from the following external advisors: Aon, Ashurst, Deloitte, EY, Guerdon Associates, Herbert Smith Freehills, PayIQ Executive Pay and ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 75 PricewaterhouseCoopers. This information related to market data, market practices, analysis and modelling, legislative requirements and the interpretation of governance and regulatory requirements. During the year, ANZ did not receive any remuneration recommendations from external advisors about the remuneration of KMP. ANZ employs in-house remuneration professionals who provide recommendations to the HR Committee and the Board. The Board made its decisions independently, using the information provided and with careful regard to ANZ’s strategic objectives, purpose and values, risk appetite and the Performance and Remuneration Policies and Principles. 10.2 Internal governance 10.2.1 HEDGING PROHIBITION All deferred equity must remain at risk until it has fully vested. Accordingly, executives and their associated persons must not enter into any schemes that specifically protect the unvested value of equity allocated. If they do so, then they would forfeit the relevant equity. 10.2.2 CEO AND DISCLOSED EXECUTIVES’ SHAREHOLDING GUIDELINES We expect the CEO and each Disclosed Executive to, over a five-year period: • accumulate ANZ shares to the value of 200% of their FR; and • maintain this shareholding level while they are an executive of ANZ. Executives are permitted to sell ANZ securities to meet taxation obligations on employee equity even if below the 200% guideline. However, tax obligations for the purpose of these guidelines is limited to that arising from the initial taxing point event (i.e., when the deferred shares vest or rights are exercised). Shareholdings include all vested and unvested equity (excluding PR). Based on equity holdings as at 30 September 2023, the CEO and all Disclosed Executives meet or, if less than five years’ tenure, are on track to meet their minimum shareholding guidelines requirements. 10.2.3 CEO AND DISCLOSED EXECUTIVES’ CONTRACT TERMS AND EQUITY TREATMENT The details of the contract terms and the equity treatment on termination (in accordance with the Conditions of Grant) relating to the CEO and Disclosed Executives are below. Although they are similar, they vary in some cases to suit different circumstances. Type of contract Permanent ongoing employment contract. Notice on resignation • 12 months by CEO; • 6 months by Disclosed Executives.1 Notice on termination by ANZ2 How unvested equity is treated on leaving ANZ • 12 months by ANZ for CEO and Disclosed Executives.3 However, ANZ may immediately terminate an individual’s employment at any time in the case of serious misconduct. In that case, the individual will be entitled only to payment of FR up to the date of their termination and their statutory entitlements. Executives who resign or are terminated will forfeit all their unvested deferred equity – unless the Board determines otherwise. If an executive is terminated due to redundancy or they are classified as a ‘good leaver’, unless the Board determines otherwise, then: • their STVR (deferred shares/share rights) remain on foot and are released at the original vesting date; • their LTVR (RR/PR) (for grants awarded from 31 December 2020) remain on foot and are released at the original vesting date (to the extent that the performance hurdles are met); and • their PR4 (for grants awarded pre 31 December 2020) are prorated for service to the full notice termination date and released at the original vesting date (to the extent that the performance hurdles are met). On an executive’s death or total and permanent disablement, their deferred equity vests. Unvested equity remains subject to malus post termination. Change of control (applies to the CEO only) If a change of control or other similar event occurs, then we will test the performance conditions applying to the CEO’s LTVR (RR/PR). They will vest to the extent that the performance conditions are satisfied. 1. 3 months by the former Acting GE T&C. 2. For M Carnegie, K Corbally, F Faruqui, G Florian, R Howell, C Morgan, A Strong, M Whelan and K van der Merwe, their contracts state that in particular circumstances they may be eligible for a retrenchment benefit in accordance with the relevant ANZ policy, as varied from time to time. For A Watson, notice on retrenchment is 6 weeks and compensation on retrenchment is calculated on a scale up to a maximum of 79 weeks after 25 years’ service. 3. 6 months by ANZ for the Acting GE T&C. 4. Or deferred share rights granted to the CRO instead of PR. 76 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 11 OTHER INFORMATION 11.1 2023 Statutory remuneration – CEO and Disclosed Executives The following table outlines the statutory remuneration disclosed in accordance with Australian Accounting Standards. While it shows the FR awarded (cash and superannuation contributions) and also the cash component of the 2023 variable remuneration award, it does not show the actual variable remuneration awarded or received in 2023 (see sections 5.1 to 5.4), but instead shows the amortised accounting value for this financial year of deferred remuneration (including prior year awards). 2023 Statutory remuneration – CEO and Disclosed Executives Short–term employee benefits Post–employment Long–term employee benefits Financial year Cash salary1 $ Non monetary benefits2 $ Total cash incentive3 $ Other cash4 $ Super contributions5 $ Long service leave accrued during the year6 Deferred shares $ $ Restricted Performance Termination rights Deferred shares benefits remuneration rights $ CEO AND CURRENT DISCLOSED EXECUTIVES S Elliott M Carnegie K Corbally F Faruqui9 G Florian10 R Howell9 C Morgan4,9 A Strong9 A Watson8,11 M Whelan FORMER DISCLOSED EXECUTIVES K van der Merwe12 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 2023 2,474,181 15,676 1,160,000 2,476,001 1,224,181 1,176,001 1,224,181 1,176,001 15,384 77,341 31,041 10,176 9,884 930,000 550,000 460,000 532,500 442,500 1,224,181 11,423 600,000 1,159,194 174,222 1,216,181 1,072,169 224,942 23,179 18,569 579,575 497,500 442,500 - 180,000 - - - - - - - - - - - 25,819 23,999 26,319 24,499 25,819 23,999 25,819 4,806 25,819 23,999 6,850 2023 608,220 15,707 250,000 407,000 18,780 5,367 67,909 1,414 798 29,899 1,405,094 2023 670,504 - 315,100 2023 2022 2023 2022 2023 2022 1,062,823 1,019,021 1,434,181 1,376,001 760,635 976,001 21,431 22,049 10,176 9,884 7,190 16,034 472,570 422,742 730,000 535,000 - 400,000 - - - - - - - 19,496 60,557 70,686 25,819 23,999 19,865 24,499 18,550 354,547 73,347 38,600 2,132 117,866 222,922 155,192 393,646 46 312 6,612 4,068 36,172 17,779 528,328 505,698 700,447 666,495 - (418,392) 14,409 472,124 Share–based payments7 Total amortisation value of Variable remuneration Deferred share rights Other equity allocations4,8 35,112 1,061,506 212,024 1,202,190 132,871 298,501 1,076,657 129,603 568,319 265,999 196,849 513,883 238,579 600,306 56,608 132,871 364,031 465,805 178,143 122,240 270,977 33,306 22,858 17,151 27,518 34,577 19,332 17,524 30,978 15,812 9,321 933,786 548,990 522,450 531,235 512,134 62,538 $ - - - - - - - - - - - - - - $ - - 302,636 171,181 - 119,057 181,892 (591,168) 177,072 - - - - - - - - - - Total $ 6,186,508 5,489,133 2,881,061 2,360,745 2,851,361 2,439,423 3,034,571 2,881,905 2,718,109 2,256,364 483,651 1,490,144 2,493,155 2,165,765 3,485,633 2,811,050 $ - - - - - - - - - - - - - - - - - 30,626 (191,244) - 2,080,139 $ - - - - - - - - - - - - - - - - 1. Cash salary includes any adjustments required to reflect the use of ANZ's Lifestyle Leave Policy for the period in the KMP role. 2. Non monetary benefits generally consist of company-funded benefits (and the associated Fringe Benefits Tax) such as car parking, taxation services and costs met by the Company in relation to relocation/accommodation. 3. The total cash incentive relates to the cash component of STVR only. The relevant amortisation of the STVR deferred components is included in share-based payments and has been amortised over the vesting period. The total STVR was approved by the ANZBGL and ANZGHL Boards on 17 October 2023, and in addition for A Watson by the ANZ NZ Board on 17 October 2023. 100% of the cash component of the STVR awarded for the 2022 and 2023 years vested to the executive in the applicable financial year. 4. Other cash and other equity allocations (C Morgan) relate to the employment arrangements of deferred variable remuneration forfeited and bonus opportunity forgone as a result of joining ANZ. 5. For Australian based executives, the 2022 and 2023 superannuation contributions reflect the Superannuation Guarantee Contribution based on the Maximum Contribution Base. F Faruqui's 2022 amount reflects a part year superannuation contribution. A Watson participates in KiwiSaver where ANZ provides an employer superannuation contribution matching member contributions up to 4% of total gross pay. KiwiSaver employer superannuation contributions are also contributed on top of cash STVR at the time of payment. 6. For Australian based executives, long service leave accrued takes into consideration the impact of changes to the Superannuation Guarantee percentage. Year-on-year fluctuations in long service leave accrued relate to the impact of historical fixed remuneration increases on the accrual as calculated at the end of each ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 77 Long–term employee benefits Long service leave accrued during the year6 $ Share–based payments7 Total amortisation value of Variable remuneration Other equity allocations4,8 Deferred shares $ Deferred share rights $ Restricted rights $ Performance rights $ Deferred shares $ Termination benefits $ Total remuneration $ 2,474,181 15,676 1,160,000 35,112 1,061,506 2023 608,220 15,707 250,000 407,000 18,780 5,367 67,909 18,550 354,547 6,612 4,068 36,172 17,779 528,328 505,698 700,447 666,495 - (418,392) 14,409 472,124 73,347 38,600 117,866 222,922 2,132 - 119,057 - - - - 155,192 393,646 - - - 181,892 (591,168) 177,072 1,414 798 29,899 - - - - 212,024 1,202,190 - 1,076,657 132,871 298,501 - 129,603 33,306 22,858 17,151 27,518 34,577 19,332 17,524 30,978 15,812 9,321 933,786 548,990 522,450 531,235 512,134 62,538 568,319 265,999 196,849 513,883 238,579 - - - 600,306 56,608 132,871 364,031 465,805 178,143 - 302,636 122,240 270,977 - - 171,181 - - - - - - - - - - - - - - - - - - - 46 312 - - - - - - - - - - - - - - - - - - - - - 6,186,508 5,489,133 2,881,061 2,360,745 2,851,361 2,439,423 3,034,571 2,881,905 2,718,109 2,256,364 483,651 1,405,094 1,490,144 2,493,155 2,165,765 3,485,633 2,811,050 30,626 (191,244) - 2,080,139 financial year. 7. As required by AASB 2 Share-based payments, the amortisation value includes a proportion of the fair value (taking into account market-related vesting conditions) of all equity that had not yet fully vested as at the commencement of the financial year. The fair value is determined at grant date and is allocated on a straight-line basis over the relevant vesting period. The amount included as remuneration neither relates to, nor indicates, the benefit (if any) that the executive may ultimately realise if the equity becomes exercisable. No terms of share-based payments have been altered or modified during the financial year. There were no cash settled share-based payments or any other form of share-based payment compensation during the financial year for the CEO or Disclosed Executives. 8. Other equity allocations (A Watson) relate to shares received in relation to the historical Employee Share Offer which provided a grant of ANZ shares in each financial year to eligible employees subject to Board approval. 9. Remuneration based on time as a Disclosed Executive in either 2022 (F Faruqui) or 2023 (R Howell, C Morgan, A Strong). 10. Fixed remuneration reflects changes in fixed remuneration during the financial year due to expanded role (G Florian). 11. Paid in NZD and converted to AUD. 12. 2023 remuneration for K van der Merwe based on time as a Disclosed Executive up to date of cessation 30 June 2023 (noting her annual fixed remuneration for 2023 was $1.04m). Share-based payments include the expensing treatment on resignation for unvested deferred remuneration (including reversals for forfeiture on resignation). Termination benefits reflect payment for accrued annual leave in accordance with her contract, payable on resignation. 11.1 2023 Statutory remuneration – CEO and Disclosed Executives The following table outlines the statutory remuneration disclosed in accordance with Australian Accounting Standards. While it shows the FR awarded (cash and superannuation contributions) and also the cash component of the 2023 variable remuneration award, it does not show the actual variable remuneration awarded or received in 2023 (see sections 5.1 to 5.4), but instead shows the amortised accounting value for this financial year of deferred remuneration (including prior year awards). 2023 Statutory remuneration – CEO and Disclosed Executives Short–term employee benefits Post–employment CEO AND CURRENT DISCLOSED EXECUTIVES Financial year Cash salary1 Other cash4 contributions5 Non monetary benefits2 $ $ Total cash incentive3 $ S Elliott M Carnegie K Corbally F Faruqui9 G Florian10 R Howell9 C Morgan4,9 A Strong9 A Watson8,11 M Whelan FORMER DISCLOSED EXECUTIVES K van der Merwe12 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 2023 2023 2022 2023 2022 2023 2022 2,476,001 1,224,181 1,176,001 1,224,181 1,176,001 1,216,181 1,072,169 224,942 1,062,823 1,019,021 1,434,181 1,376,001 760,635 976,001 1,224,181 11,423 600,000 1,159,194 174,222 - 180,000 15,384 77,341 31,041 10,176 9,884 23,179 18,569 21,431 22,049 10,176 9,884 7,190 16,034 930,000 550,000 460,000 532,500 442,500 579,575 497,500 442,500 472,570 422,742 730,000 535,000 - 400,000 2023 670,504 - 315,100 Super $ 25,819 23,999 26,319 24,499 25,819 23,999 25,819 4,806 25,819 23,999 6,850 19,496 60,557 70,686 25,819 23,999 19,865 24,499 $ - - - - - - - - - - - - - - - - - - Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 78 ANZ 2023 Annual Report 11.2 Equity holdings For the equity granted to the CEO and Disclosed Executives in November/December 2022, the CEO’s deferred shares were purchased on the market and the deferred shares for Disclosed Executives were satisfied through the new issue of shares. For deferred share rights, which vested to Disclosed Executives in November 2022, where the rights were not able to be satisfied through the reallocation of previously forfeited shares they were satisfied through the new issue of shares. 11.2.1 CEO AND DISCLOSED EXECUTIVES’ EQUITY GRANTED, VESTED, EXERCISED/SOLD AND LAPSED/FORFEITED The table below sets out details of deferred shares and rights that we granted to the CEO and Disclosed Executives: • during the 2023 year, relating to 2022 Performance and Remuneration Review outcomes; or • in prior years and that then vested, were exercised/sold or which lapsed/were forfeited during the 2023 year. Equity granted, vested, exercised/sold and lapsed/forfeited – CEO and Disclosed Executives Equity fair value (for 2023 grants only) $ Number granted1 Vested Lapsed/ Forfeited Exercised/Sold First date exercisable Grant date Date of expiry Number % $ Number % $ Number % Value2 Value2 Value2 $ Vested and exercis- able as at 30 Sep 20233 Unexer- cisable as at 30 Sep 20234 Name Type of equity CEO AND CURRENT DISCLOSED EXECUTIVES S Elliott Deferred shares Deferred shares Deferred shares 8,622 6,002 8,130 22-Nov-18 22-Nov-22 22-Nov-19 22-Nov-22 07-Dec-20 22-Nov-22 - - - 8,622 100 213,125 6,002 100 148,362 8,130 100 200,963 Deferred shares 14,441 22-Nov-21 22-Nov-22 - 14,441 100 356,963 Deferred shares 20,156 22.94 01-Oct-22 22-Nov-23 Deferred shares 20,156 22.94 01-Oct-22 22-Nov-24 - - Restricted rights 24,138 18.75 15-Dec-22 15-Dec-26 15-Dec-28 Restricted rights 24,138 17.65 15-Dec-22 15-Dec-27 15-Dec-29 Restricted rights 24,869 16.61 15-Dec-22 15-Dec-28 15-Dec-30 Performance rights 18,103 11.26 15-Dec-22 15-Dec-26 15-Dec-28 Performance rights 6,034 7.29 15-Dec-22 15-Dec-26 15-Dec-28 Performance rights 18,103 10.26 15-Dec-22 15-Dec-27 15-Dec-29 Performance rights 6,034 7.20 15-Dec-22 15-Dec-27 15-Dec-29 Performance rights 18,652 9.34 15-Dec-22 15-Dec-28 15-Dec-30 Performance rights 6,217 7.07 15-Dec-22 15-Dec-28 15-Dec-30 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - M Carnegie Deferred shares Deferred shares Deferred shares Deferred shares 5,202 3,961 5,323 8,220 22-Nov-18 22-Nov-22 22-Nov-19 22-Nov-22 07-Dec-20 22-Nov-22 22-Nov-21 22-Nov-22 Deferred shares 9,970 22.94 01-Oct-22 22-Nov-23 Deferred shares 9,969 22.94 01-Oct-22 22-Nov-24 - - - - - - Restricted rights 18,286 19.36 22-Nov-22 22-Nov-26 22-Nov-28 Restricted rights 18,286 18.22 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 13,715 11.27 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 4,571 7.46 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 13,715 10.13 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 4,571 7.32 22-Nov-22 22-Nov-27 22-Nov-29 5,202 100 128,587 3,961 100 97,911 5,323 100 131,578 8,220 100 203,188 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - (8,622) 100 205,036 - (6,002) 100 142,731 - (8,130) 100 193,336 - (14,441) 100 343,416 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20,156 - 20,156 - 24,138 - 24,138 - 24,869 - 18,103 - 6,034 - 18,103 - 6,034 - 18,652 - 6,217 5,202 3,961 5,323 8,220 - - - - - - 9,970 9,969 - 18,286 - 18,286 - 13,715 - 4,571 - 13,715 - 4,571 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 79 Equity fair value (for 2023 grants only) $ Number granted1 Vested Lapsed/ Forfeited Exercised/Sold First date exercisable Grant date Date of expiry Number % $ Number % $ Number % Value2 Value2 Value2 $ Vested and exercis- able as at 30 Sep 20233 Unexer- cisable as at 30 Sep 20234 Name Type of equity CEO AND CURRENT DISCLOSED EXECUTIVES K Corbally Deferred shares Deferred shares Deferred shares Deferred shares 3,007 3,829 5,581 6,649 22-Nov-18 22-Nov-22 22-Nov-19 22-Nov-22 07-Dec-20 22-Nov-22 22-Nov-21 22-Nov-22 Deferred shares 9,590 22.94 01-Oct-22 22-Nov-23 Deferred shares 9,590 22.94 01-Oct-22 22-Nov-24 - - - - - - Restricted rights 27,091 19.36 22-Nov-22 22-Nov-26 22-Nov-28 Restricted rights 27,091 18.22 22-Nov-22 22-Nov-27 22-Nov-29 3,007 100 74,329 3,829 100 94,648 5,581 100 137,955 6,649 100 164,355 - - - - - - - - - - - - F Faruqui Deferred shares 10,486 22-Nov-21 22-Nov-22 - 10,486 100 259,200 Deferred shares 12,950 22.94 01-Oct-22 22-Nov-23 Deferred shares 12,949 22.94 01-Oct-22 22-Nov-24 - - - - - - - - Deferred share rights 5,158 07-Dec-20 22-Nov-22 29-Nov-22 5,158 100 127,499 Deferred share rights 8,033 22-Nov-19 22-Nov-22 29-Nov-22 8,033 100 198,565 Deferred share rights 8,496 22-Nov-18 22-Nov-22 29-Nov-22 8,496 100 210,010 Restricted rights 18,286 19.36 22-Nov-22 22-Nov-26 22-Nov-28 Restricted rights 18,286 18.22 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 13,715 11.27 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 4,571 7.46 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 13,715 10.13 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 4,571 7.32 22-Nov-22 22-Nov-27 22-Nov-29 G Florian Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares 1,609 3,251 3,367 2,244 6,442 4,829 9,770 22-Nov-18 22-Nov-21 22-Nov-18 22-Nov-22 22-Nov-19 22-Nov-21 22-Nov-19 22-Nov-22 07-Dec-20 22-Nov-21 07-Dec-20 22-Nov-22 22-Nov-21 22-Nov-22 Deferred shares 9,590 22.94 01-Oct-22 22-Nov-23 Deferred shares 9,590 22.94 01-Oct-22 22-Nov-24 - - - - - - - - - Restricted rights 16,823 19.36 22-Nov-22 22-Nov-26 22-Nov-28 Restricted rights 16,823 18.22 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 12,617 11.27 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 4,205 7.46 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 12,617 10.13 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 4,205 7.32 22-Nov-22 22-Nov-27 22-Nov-29 R Howell5 C Morgan5 Deferred shares 3,025 24.52 20-Aug-23 20-Aug-24 Deferred shares 5,082 24.52 20-Aug-23 20-Aug-24 Deferred shares 5,082 24.52 20-Aug-23 20-Aug-25 - - - Restricted rights 18,422 19.45 25-Sep-23 22-Nov-27 22-Nov-29 Performance rights 13,816 11.89 25-Sep-23 22-Nov-27 22-Nov-29 Performance rights 4,605 8.24 25-Sep-23 22-Nov-27 22-Nov-29 - - - - - - - - - - - - - - - - - - - - - 3,251 100 80,360 - - - 2,244 100 55,469 - - - 4,829 100 119,367 9,770 100 241,502 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - (3,007) 100 74,464 - (3,829) 100 94,820 - (5,581) 100 138,206 - (6,649) 100 164,654 - - - - - - - - - - - - - - - - - - - - - - - - - - 9,590 9,590 - 27,091 - 27,091 - (1,963) 19 48,523 8,523 - - - - - - - - - - 12,950 - 12,949 - (476) 15 11,861 2,775 - (5,158) 100 127,499 - (8,033) 100 198,565 - (8,496) 100 210,010 - - - - - - - - - - - - - - - - - - - - - - - - - (1,609) 100 39,614 - (3,367) 100 82,313 - (2,244) 100 54,859 - (6,442) 100 157,487 - (4,829) 100 118,054 - (9,770) 100 238,846 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18,286 - 18,286 - 13,715 - 4,571 - 13,715 - - - - - - - - - 4,571 - - - - - - - 9,590 9,590 - 16,823 - 16,823 - 12,617 - 4,205 - 12,617 - 4,205 - - - 3,025 5,082 5,082 - 18,422 - 13,816 - 4,605 80 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information Equity fair value (for 2023 grants only) $ Number granted1 Vested Lapsed/ Forfeited Exercised/Sold First date exercisable Grant date Date of expiry Number % $ Number % $ Number % Value2 Value2 Value2 $ Vested and exercis- able as at 30 Sep 20233 Unexer- cisable as at 30 Sep 20234 Name Type of equity CEO AND CURRENT DISCLOSED EXECUTIVES A Strong5 Deferred shares Deferred shares Deferred shares 4,361 3,229 4,189 22-Nov-19 22-Nov-22 07-Dec-20 22-Nov-22 22-Nov-21 22-Nov-22 Deferred shares 6,133 24.72 22-Nov-22 22-Nov-23 Deferred shares 6,132 24.72 22-Nov-22 22-Nov-24 Deferred shares 6,132 24.72 22-Nov-22 22-Nov-25 - - - - - - Restricted rights 10,972 19.36 22-Nov-22 22-Nov-26 22-Nov-28 Restricted rights 10,972 18.22 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 8,229 11.27 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 2,743 7.46 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 8,229 10.13 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 2,743 7.32 22-Nov-22 22-Nov-27 22-Nov-29 4,361 100 107,798 3,229 100 79,817 4,189 100 103,547 - - - - - - - - - - - - - - - - - - - - - - - - - - - A Watson Deferred shares Deferred shares Deferred shares 3,901 4,354 9,924 22-Nov-19 22-Nov-22 07-Dec-20 22-Nov-22 22-Nov-21 22-Nov-22 Deferred shares 9,162 22.94 01-Oct-22 22-Nov-23 Deferred shares 9,162 22.94 01-Oct-22 22-Nov-24 Employee Share Offer 32 02-Dec-19 02-Dec-22 - - - - - - 3,901 100 96,428 4,354 100 107,625 9,924 100 245,308 - - - - - - 32 100 790 Restricted rights 16,221 19.36 22-Nov-22 22-Nov-26 22-Nov-28 Restricted rights 16,221 18.22 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 12,166 11.27 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 4,055 7.46 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 12,166 10.13 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 4,055 7.32 22-Nov-22 22-Nov-27 22-Nov-29 - - - - - - - - - - - - - - - - - - M Whelan Deferred shares Deferred shares Deferred shares 7,072 6,998 4,722 22-Nov-18 22-Nov-22 22-Nov-19 22-Nov-22 07-Dec-20 22-Nov-22 - - - 7,072 100 174,811 6,998 100 172,981 4,722 100 116,722 Deferred shares 11,700 22-Nov-21 22-Nov-22 - 11,700 100 289,209 Deferred shares 11,595 22.94 01-Oct-22 22-Nov-23 Deferred shares 11,595 22.94 01-Oct-22 22-Nov-24 - - Restricted rights 21,358 19.36 22-Nov-22 22-Nov-26 22-Nov-28 Restricted rights 21,358 18.22 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 16,019 11.27 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 5,339 7.46 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 16,019 10.13 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 5,339 7.32 22-Nov-22 22-Nov-27 22-Nov-29 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - (4,361) 100 103,826 - (639) 20 15,213 2,590 - - - 4,189 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - (3,901) 100 97,341 - (4,354) 100 108,644 - (9,924) 100 247,632 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - (7,072) 100 174,726 - (6,998) 100 172,897 - (4,722) 100 116,665 - (11,700) 100 289,068 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6,133 6,132 6,132 - 10,972 - 10,972 - - - - - - - - - 8,229 2,743 8,229 2,743 - - - 9,162 9,162 32 - - 16,221 - 16,221 - 12,166 - 4,055 - 12,166 - - - - - 4,055 - - - - - 11,595 - 11,595 - 21,358 - 21,358 - 16,019 - 5,339 - 16,019 - 5,339 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 81 Equity fair value (for 2023 grants only) $ Number granted1 Vested Lapsed/ Forfeited Exercised/Sold First date exercisable Grant date Date of expiry Number % $ Number % $ Number % Value2 Value2 Value2 $ Vested and exercis- able as at 30 Sep 20233 Unexer- cisable as at 30 Sep 20234 Name Type of equity FORMER DISCLOSED EXECUTIVES K van der Merwe6 Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares Deferred shares 524 3,577 3,577 3,577 3,301 1,650 4,293 2,862 1,431 8,579 6,433 4,288 2,144 22-Nov-18 22-Nov-19 22-Nov-18 22-Nov-20 22-Nov-18 22-Nov-21 22-Nov-18 22-Nov-22 22-Nov-19 22-Nov-22 22-Nov-19 22-Nov-23 07-Dec-20 22-Nov-22 07-Dec-20 22-Nov-23 07-Dec-20 22-Nov-24 22-Nov-21 22-Nov-22 22-Nov-21 22-Nov-23 22-Nov-21 22-Nov-24 22-Nov-21 22-Nov-25 Deferred shares 8,669 22.94 01-Oct-22 22-Nov-23 Deferred shares 8,669 22.94 01-Oct-22 22-Nov-24 - - - - - - - - - - - - - - - Restricted rights 15,214 19.36 22-Nov-22 22-Nov-26 22-Nov-28 Restricted rights 15,214 18.22 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 25,510 22-Nov-19 22-Nov-23 22-Nov-25 Performance rights 8,503 22-Nov-19 22-Nov-23 22-Nov-25 Performance rights 23,213 07-Dec-20 22-Nov-24 22-Nov-26 Performance rights 7,737 07-Dec-20 22-Nov-24 22-Nov-26 Performance rights 33,140 22-Nov-21 22-Nov-25 22-Nov-27 Performance rights 11,046 22-Nov-21 22-Nov-25 22-Nov-27 Performance rights 11,410 11.27 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 3,803 7.46 22-Nov-22 22-Nov-26 22-Nov-28 Performance rights 11,410 10.13 22-Nov-22 22-Nov-27 22-Nov-29 Performance rights 3,803 7.32 22-Nov-22 22-Nov-27 22-Nov-29 - - - - - - - - - 3,577 100 88,419 3,301 100 81,596 - - - - - - - - - - - (524) 100 12,962 - (3,577) 100 88,481 - (3,577) 100 88,481 - - - - (1,192) 33 29,485 2,385 - - - - (1,650) 100 (39,067) 4,293 100 106,117 - - - - - - - - - (2,862) 100 (67,763) (1,431) 100 (33,882) 8,579 100 212,062 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - (6,433) 100 (152,313) (4,288) 100 (101,527) (2,144) 100 (50,763) (8,669) 100 (205,255) (8,669) 100 (205,255) - (15,214) 100 (360,220) - (15,214) 100 (360,220) - (25,510) 100 (603,998) - (8,503) 100 (201,325) - (23,213) 100 (549,612) - (7,737) 100 (183,188) - (33,140) 100 (784,652) - (11,046) 100 (261,535) - (11,410) 100 (270,153) - (3,803) 100 (90,043) - (11,410) 100 (270,153) - (3,803) 100 (90,043) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3,301 - 4,293 - - 8,579 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1. For the purpose of the five highest paid executive disclosures, Executives are defined as Disclosed Executives or other members of the ExCo. For the 2023 financial year the five highest paid executives include five Disclosed Executives. Rights granted to Disclosed Executives as remuneration in 2023 are included in the table. No rights have been granted to the CEO, Disclosed Executives or the five highest paid executives since the end of 2023 up to the Directors’ Report sign-off date. 2. The point in time value of deferred shares/deferred share rights and/or restricted rights/performance rights is based on the one day VWAP of the Company’s shares traded on the ASX on the date of vesting, lapsing/forfeiture or exercising/sale/transfer out of trust, multiplied by the number of deferred shares/deferred share rights and/or restricted rights/ performance rights. The exercise price for all deferred share rights/restricted rights/performance rights is $0.00. No terms or conditions of grant of the share-based payment transactions have been altered or modified during the reporting period. 3. The number vested and exercisable is the number of shares, options and rights that remain vested at the end of the reporting period. No shares, options and rights were vested and unexercisable. 4. Performance rights granted in prior years (by grant date) that remained unexerciseable at 30 September 2023 or date ceased as a KMP include: S Elliott M Carnegie K Corbally F Faruqui G Florian R Howell C Morgan A Strong A Watson M Whelan K van der Merwe Nov-19 168,066 40,816 - 69,118 23,128 - - - - 72,108 - Nov-20 159,308 38,378 - 34,045 34,820 - - - 31,389 34,045 - Nov-21 126,353 42,345 - 54,006 50,324 - - - 51,117 60,266 - Nov-22 73,143 36,572 - 36,572 33,644 - 18,421 21,944 32,442 42,716 - Performance rights granted to S Elliott in 2023 were approved by shareholders at the 2022 AGM in accordance with ASX Listing Rule 10.14. 5. Equity transactions disclosed from date commenced as a Disclosed Executive. There were no disclosable transactions for R Howell. 6. Equity transactions disclosed up to date ceased as a KMP. 82 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 11.2.2 NED, CEO AND DISCLOSED EXECUTIVES’ EQUITY HOLDINGS The table below sets out details of equity held directly, indirectly or beneficially by each NED, the CEO and each Disclosed Executive, including their related parties. Equity holdings – NED, CEO and Disclosed Executives Name Type of equity CURRENT NON–EXECUTIVE DIRECTORS Opening balance at 1 Oct 2022 Granted during the year as remuneration1 Received during the year on exercise of options or rights Resulting from any other changes during the year2 Closing balance at 30 Sep 20233,4 P O’Sullivan I Atlas J Halton J Key H Kramer5 J Macfarlane C O’Reilly J Smith Ordinary shares Capital notes 7 Ordinary shares Ordinary shares Ordinary shares Ordinary shares Ordinary shares Capital notes 3 Capital notes 6 Capital notes 7 Capital notes 8 Ordinary shares Ordinary shares FORMER NON–EXECUTIVE DIRECTORS G Liebelt6 Ordinary shares Capital notes 6 Capital notes 7 4,350 9,250 15,318 9,653 10,500 5,828 19,042 5,000 2,140 2,000 - 6,400 2,779 21,671 2,500 2,500 CEO AND CURRENT DISCLOSED EXECUTIVES S Elliott M Carnegie K Corbally F Faruqui G Florian R Howell5 C Morgan5 A Strong5 A Watson M Whelan Deferred shares Ordinary shares Vested shares 1yr restriction Restricted rights Performance rights Deferred shares Ordinary shares Restricted rights Performance rights Deferred shares Ordinary shares Capital notes 6 Deferred share rights Restricted rights Deferred shares Ordinary shares Deferred share rights Restricted rights Performance rights Deferred shares Ordinary shares Restricted rights Performance rights Deferred shares Ordinary shares Deferred shares Ordinary shares Restricted rights Performance rights Deferred shares Ordinary shares Restricted rights Performance rights Deferred shares Employee Share Offer Ordinary shares Restricted rights Performance rights Deferred shares Ordinary shares Restricted rights Performance rights 69,986 395,108 56,989 - 453,727 112,834 34,098 - 121,539 45,844 1,381 1,400 62,675 - 28,006 100,380 31,467 - 157,169 56,605 37,583 - 108,272 12,138 324 - 25 - - 23,382 2,264 - - 41,956 61 37,581 - 82,506 56,260 46,963 - 166,419 - - - - - - - - - - - - - - - - 40,312 - - 73,145 73,143 19,939 - 36,572 36,572 19,180 - - - 54,182 25,899 - - 36,572 36,572 19,180 - 33,646 33,644 - - 13,189 - 18,422 18,421 18,397 - 21,944 21,944 18,324 - - 32,442 32,442 23,190 - 42,716 42,716 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21,687 (21,687) - - - - - - - - - - - - - - - - - - - - - - - - - - - - 405 - - - (5,000) - - 5,000 - - - - - (37,195) 100,532 (56,989) - - - 7,482 - - (19,066) 2,964 - - - (1,963) (1,550) - - - (28,737) 18,029 - - - (324) - (25) - - (5,000) 1,971 - - (18,179) - 13,393 - - (30,492) 233 - - 4,350 9,250 15,318 10,058 10,500 5,828 19,042 - 2,140 2,000 5,000 6,400 2,779 21,671 2,500 2,500 73,103 495,640 - 73,145 526,870 132,773 41,580 36,572 158,111 45,958 4,345 1,400 62,675 54,182 51,942 120,517 9,780 36,572 193,741 47,048 55,612 33,646 141,916 12,138 - 13,189 - 18,422 18,421 36,779 4,235 21,944 21,944 42,101 61 50,974 32,442 114,948 48,958 47,196 42,716 209,135 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 83 FORMER DISCLOSED EXECUTIVES K van der Merwe6 Deferred shares Ordinary shares Restricted rights Performance rights 63,515 29,407 - 109,149 17,338 - 30,428 30,426 - - - - (45,016) 1,918 (30,428) (139,575) 35,837 31,325 - - 1. Details of options/rights granted as remuneration during 2023 are provided in the previous table. 2. Shares resulting from any other changes during the year include the net result of any shares purchased (including under the ANZ Share Purchase Plan), forfeited, sold or acquired under the Dividend Reinvestment Plan. 3. The following shares (included in the holdings above) were held on behalf of the NEDs, CEO and Disclosed Executives (i.e., indirect beneficially held shares) as at 30 September 2023 (or the date ceased as a KMP): P O'Sullivan - 0, I Atlas - 15,318, J Halton - 0, J Key - 10,500, H Kramer - 5,828, J Macfarlane - 28,182, C O'Reilly - 0, J Smith - 0, G Liebelt - 8,436, S Elliott - 562,395, M Carnegie - 132,773, K Corbally - 47,358, F Faruqui - 51,942, G Florian - 56,947, R Howell - 12,138, C Morgan - 13,189, A Strong - 36,779, A Watson - 42,162, M Whelan - 92,771, K van der Merwe - 35,837. 4. Zero rights were vested and exercisable, and zero options/rights were vested and unexerciseable as at 30 September 2023. There was no change in the balance as at the Directors' Report sign-off date. 5. Commencing balance is based on holdings as at the date of commencement as a KMP. 6. Concluding balance is based on holdings as at the date ceased as a KMP. 11.3 Loans 11.3.1 OVERVIEW When we lend to NEDs, the CEO or Disclosed Executives, we do so in the ordinary course of business and on normal commercial terms and conditions that are no more favourable than those given to other employees or customers – this includes the term of the loan, the security required and the interest rate. Details of the terms and conditions of lending products can be found on anz.com. No amounts have been written off during the period, or individual assessed allowance for expected credit losses raised in respect of these balances. Total loans to NEDs, the CEO and Disclosed Executives, including their related parties at 30 September 2023 (including those with balances less than $100,000) was $28,745,646 (2022: $28,505,859) with interest paid of $1,241,031 (2022: $790,118) during the period. 11.3.2 NED, CEO AND DISCLOSED EXECUTIVES’ LOAN TRANSACTIONS The table below sets out details of loans outstanding to NEDs, the CEO and Disclosed Executives including their related parties, if – at any time during the year – the individual’s aggregate loan balance exceeded $100,000. Loan transactions – NED, CEO and Disclosed Executives Opening balance at 1 Oct 2022¹ $ Closing balance at 30 Sep 2023 $ Interest paid and payable in the reporting period² $ Highest balance in the reporting period $ Name CURRENT NON–EXECUTIVE DIRECTORS P O'Sullivan J Key H Kramer J Macfarlane CEO AND CURRENT DISCLOSED EXECUTIVES S Elliott M Carnegie G Florian A Strong M Whelan 731,495 3,703,009 3,177,784 9,364,205 2,521,407 3,374 4,250,856 1,461,490 1,550,938 657,998 3,583,961 3,189,935 5,907,690 2,467,062 5,602,183 2,324,157 1,715,981 1,528,458 28 285,191 29,733 539,941 84,378 18,855 79,239 62,505 89,738 736,813 3,927,633 3,198,854 10,643,712 2,561,192 5,646,088 4,293,369 1,852,107 1,601,107 FORMER DISCLOSED EXECUTIVES K van der Merwe3 Total 1,655,942 28,420,501 1,696,038 28,673,464 49,224 1,238,831 1,733,877 36,194,751 1. Opening balances have been adjusted for new and leaving KMP. 2. Actual interest paid after considering offset accounts. The loan balance is shown gross, however the interest paid takes into account the impact of offset amounts. 3. Closing balance is as at the date ceased as a KMP. 11.4 Other transactions Other transactions with NEDs, the CEO and Disclosed Executives, and their related parties included deposits. Other transactions – NED, CEO and Disclosed Executives Total KMP deposits Opening balance at 1 Oct 20221 $ Closing balance at 30 Sep 20232,3 $ 30,248,232 40,499,899 1. Opening balance is at 1 October 2022 or the date of commencement as a KMP if part way through the year and it has been adjusted to take into account timing variances. 2. Closing balance is at 30 September 2023 or at the date ceased as a KMP if part way through the year. 3. Interest received on deposits for 2023 was $999,448 (2022: $140,355). Other transactions with KMP and their related parties included amounts paid to the Group in respect of investment management service fees, brokerage, bank fees and charges. The Group has reimbursed KMP for the costs incurred for security and secretarial services associated with the performance of their duties. These transactions are conducted on normal commercial terms and conditions are no more favourable than those given to other employees or customers. 84 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information DIRECTORS’ REPORT The Directors’ Report for the financial year ended 30 September 2023 has been prepared in accordance with the requirements of the Corporations Act 2001. The information below forms part of this Directors’ Report: • Principal activities on page 11; • Operating and financial review on pages 32 to 44; • Dividends on page 44; • Information on the Directors, Company Secretaries and Directors’ meetings on pages 17 to 23; • Remuneration report on pages 46 to 83. Establishment of a New Group Organisational Structure On 3 January 2023, Australia and New Zealand Banking Group Limited (ANZBGL) established by a scheme of arrangement, a non-operating holding company, ANZ Group Holdings Limited (ANZGHL), as the new listed parent holding company of the ANZ Group and implemented a restructure to separate ANZ’s banking and certain non-banking businesses into the ANZ Bank Group and ANZ Non-Bank Group (Restructure). The ANZ Bank Group comprises the majority of the businesses and subsidiaries that were held in ANZBGL prior to the Restructure. The ANZ Non-Bank Group comprises banking-adjacent businesses developed or acquired by the ANZ Group to focus on bringing new technology and banking-adjacent services to the ANZ Group’s customers, and a separate service company. On Restructure, each ANZBGL shareholder received one ANZGHL ordinary share for each ANZBGL ordinary share that they held prior to the implementation of the Restructure. Significant changes in state of affairs There have been no other significant changes in the Group’s state of affairs other than Establishment of a New Group Organisational Structure as described above. Events since the end of the financial year There have been no significant events from 30 September 2023 to the date of signing this report. Participation in political party activities We aim to assist the democratic process in Australia by attending and participating in paid events hosted by the major federal political parties. For the year ended 30 September 2023, we contributed $97,159 to participate in political activities hosted by the Australian Labor Party, the Liberal Party of Australia and the National Party of Australia. These activities included speeches, political functions and conferences, and policy dialogue forums. We disclose these contributions to the Australian Electoral Commission (AEC), noting the AEC’s reporting year is a different period to the Group’s financial year. Modern slavery reporting The Group is subject to Australia's Modern Slavery Act Australian Commonwealth Modern Slavery Act 2018 (Cth) and United Kingdom's Modern Slavery Act 2015. Our Modern Slavery Statement (when released) will set out actions taken to identify, assess and manage modern slavery risks in our operations and supply chain during the 2023 financial year. Our 2023 Modern Slavery Statement will be available at anz.com/esgreport prior to our Annual General Meeting. Environmental Regulation We recognise the expectations of our stakeholders – customers, shareholders, staff and the community – to operate in a way that mitigates our environmental impact. In Australia, we meet the requirements of the National Greenhouse and Energy Reporting Act 2007 (Cth), which imposes reporting obligations where energy production, usage or greenhouse gas emissions trigger specified thresholds. We do not believe that our operations are subject to any other particular and significant environmental regulation under a law of the Commonwealth of Australia or of an Australian State or Territory. We may become subject to environmental regulation as a result of our lending activities in the ordinary course of business and have developed policies, which are reviewed on a regular basis, to help identify and manage such environmental matters. Further details of our environmental performance, including progress against our targets and management of material issues aligned with our commitment to fair and responsible banking and priority areas of financial wellbeing, environmental sustainability and housing, are available in the ESG Supplement, at anz.com/ annualreport. Corporate Governance Statement We are committed to maintaining a high standard in our governance framework. ANZGHL confirms it has followed the ASX Corporate Governance Council’s Corporate Governance Principles and Recommendations (4th edition) during the 2023 financial year. Our Corporate Governance Statement, together with the Appendix 4G, which relates to the Corporate Governance Statement, can be viewed at anz.com/ corporategovernance and has been lodged with the ASX. External auditor The Group’s external auditor is KPMG. The ANZ Group appointed Peat, Marwick, Mitchell & Co (predecessor to KPMG) in 1969. The Board Audit Committee conducts a formal annual performance assessment of the external auditor, including whether to commence an external tender for the audit. After considering relevant factors including tenure, audit quality, local and international capability and experience, and independence, the Board Audit Committee resolved to reappoint KPMG for the 30 September 2024 financial year audit. KPMG regularly rotates the Group Lead Audit Engagement Partner and the Engagement Quality Control Review Partner with the most recent rotation being for the financial years ended 30 September 2023 and 30 September 2020, respectively. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 85 Non-audit services Our Stakeholder Engagement Model for Relationship with the External Auditor (the Policy), which incorporates requirements of the Corporations Act 2001 and industry best practice, prevents the external auditor from providing services that are perceived to be in conflict with the role of the external auditor or breach independence requirements. This includes consulting advice and sub-contracting of operational activities normally undertaken by management, and engagements where the external auditor may ultimately be required to express an opinion on its own work. Specifically, the Policy: • limits the scope of non-audit services that may be provided; • requires that audit, audit-related and permitted non-audit services be considered in light of independence requirements and for any potential conflicts of interest before they are approved by the Audit Committee, or approved by the Chair of the Audit Committee (or delegate) and notified to the Audit Committee; and • requires pre-approval before the external auditor can commence any engagement for the Group. Further details about the Policy can be found in the Corporate Governance Statement. The external auditor has confirmed to the Audit Committee that it has: • implemented procedures to ensure it complies with independence rules in applicable jurisdictions; and • complied with applicable policies and regulations in those jurisdictions regarding the provision of non-audit services, and the Policy. The Audit Committee has reviewed the non-audit services provided by the external auditor during the 2023 financial year, and has confirmed that the provision of these services is consistent with the Policy, compatible with the general standard of independence for auditors imposed by the Corporations Act 2001 and did not compromise the auditor independence requirements of the Corporations Act 2001. This has been formally advised by the Audit Committee to the Board of Directors. The categories of non-audit services supplied to the Group during the year ended 30 September 2023 by the external auditor, KPMG, or by another person or firm on KPMG’s behalf, and the amounts paid or payable (including GST) by the Group are as follows: Amount paid/ payable $’000’s Non-audit services 2023 2022 Methodology, procedural and administrative reviews Total 105 105 8 8 Further details on the compensation paid to KPMG are provided in Note 35 Auditor Fees to the financial statements including details of audit-related services provided during the year of $5.82 million (2022: $7.50 million). For the reasons set out above, the Directors are satisfied that the provision of non-audit services by the external auditor during the year ended 30 September 2023 is compatible with the general standard of independence for external auditors imposed by the Corporations Act 2001 and did not compromise the auditor independence requirements of the Corporations Act 2001. Directors’ and Officers’ Indemnity ANZGHL’s Constitution (Rule 11.1) permits ANZGHL to: • Indemnify any officer or employee of ANZGHL or any of its wholly-owned subsidiaries, or its auditor, against liabilities (so far as may be permitted under applicable law) incurred as such an officer, employee or auditor, including liabilities incurred as a result of appointment or nomination by ANZGHL or wholly-owned subsidiary as a trustee or as an officer or employee of another corporation; and • Make payments in respect of legal costs incurred by an officer or employee or auditor in defending an action for a liability incurred as such an officer, employee or auditor, or in resisting or responding to actions taken by a government agency, a duly constituted Royal Commission or other official inquiry, a liquidator, administrator, trustee in bankruptcy or other authorised official. Our policy is that our employees should be protected from any liability they incur as a result of acting in the course of their employment, subject to appropriate conditions. Under the policy, we will indemnify employees and former employees against any liability they incur to any third party as a result of acting in good faith in the course of their employment and this extends to liability incurred as a result of their appointment/nomination by or at the request of the ANZ Group as an officer or employee of another corporation or body or as a trustee. The indemnity is subject to applicable law and certain exceptions. ANZBGL has entered into Indemnity Deeds with each of its Directors, with certain secretaries and former Directors of ANZBGL, and with certain employees and other individuals who act as directors or officers of related bodies corporate or of another company, to indemnify them against liabilities and legal costs of the kind mentioned in ANZBGL’s Constitution. The indemnities provided in these Indemnity Deeds extend to the Directors and Secretaries of ANZGHL. During the financial year, we have paid premiums for insurance for the benefit of the Directors and employees of the Group. In accordance with common commercial practice, the insurance prohibits disclosure of the nature of the liability insured against and the amount of the premium. 86 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information Key management personnel and employee share and option plans • Shares issued as a result of the exercise of options/rights granted to employees; and The Remuneration Report contains details of Non-Executive Directors, Chief Executive Officer and Disclosed Executives’ equity holdings and options/rights issued during the 2023 financial year and as at the date of this report. Note 32 Employee Share and Option Plans to the 2023 Financial Report contains details of the 2023 financial year and as at the date of this report: • Options/rights issued over shares granted to employees; • Other details about share options/ rights issued, including any rights to participate in any share issues. The names of all persons who currently hold options/rights are entered in the register kept by ANZGHL pursuant to section 170 of the Corporations Act 2001. This register may be inspected free of charge. Rounding of amounts ANZGHL is a company of the kind referred to in Australian Securities and Investments Commission Corporations (Rounding in Financial/Directors’ Reports) Instrument 2016/191 dated 24 March 2016 and, in accordance with that Instrument, amounts in the consolidated financial statements and this Directors’ Report have been rounded to the nearest million dollars unless specifically stated otherwise. This report is made in accordance with a resolution of the Board of Directors and is signed for and on behalf of the Directors. Paul D O’Sullivan Chairman Shayne C Elliott Managing Director 10 November 2023 10 November 2023 Lead Auditor’s Independence Declaration To: the Directors of ANZ Group Holdings Limited The Lead Auditors Independence Declaration given under Section 307C of the Corporations Act 2001 is set out below and forms part of the Directors’ Report for the year ended 30 September 2023. I declare that, to the best of my knowledge and belief, in relation to the audit of ANZ Group Holdings Limited for the financial year ended 30 September 2023, there have been: • No contraventions of the auditor independence requirements as set out in the Corporations Act 2001 in relation to the audit; and • No contraventions of any applicable code of professional conduct in relation to the audit. KPMG Martin McGrath Partner 10 November 2023 KPMG, an Australian partnership and a member firm of the KPMG global organisation of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. The KPMG name and logo are trademarks used under license by the independent member firms of the KPMG global organisation. Liability limited by a scheme approved under Professional Standards Legislation. ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 87 Consolidated Financial Statements Income Statement 88Statement of Comprehensive Income 89Balance Sheet 90Cash Flow Statement 91Statement of Changes in Equity 92Notes to the Consolidated Financial Statements Basis of Preparation 1. About Our Financial Statements 93Financial Performance2. Net Interest Income 973. Non-Interest Income 984. Operating Expenses 1015. Income Tax 1036. Dividends 1067. Earnings per Ordinary Share 1088. Segment Reporting 109Financial Assets and Other Trading Assets 9. Cash and Cash Equivalents 11310. Trading Assets 11411. Derivative Financial Instruments 11512. Investment Securities 12513. Net Loans and Advances 12714. Allowance for Expected Credit Losses 128Financial Liabilities 15. Deposits and Other Borrowings 13816. Payables and Other Liabilities 13917. Debt Issuances 140Financial Instrument Disclosures18. Financial Risk Management 14619. Fair Value of Financial Assets and Financial Liabilities 16220. Assets Charged as Security for Liabilities and Collateral Accepted as Security for Assets 16821. Offsetting 169Non-Financial Assets 22. Goodwill and Other Intangible Assets 170Non-Financial Liabilities 23. Other Provisions 174Equity24. Shareholders’ Equity 17625. Capital Management 179Consolidation and Presentation26. Parent Entity Financial Information 18327. Controlled Entities 18428. Investments in Associates 18629. Structured Entities 18830. Transfers of Financial Assets 191Employee and Related Party Transactions31. Superannuation and Post Employment Benefit Obligations 19232. Employee Share and Option Plans 19433. Related Party Disclosures 200Other Disclosures34. Commitments, Contingent Liabilities and Contingent Assets 20235. Auditor Fees 20536. Pending Organisational Changes Impacting Future Reporting Periods 20637. Events Since the End of the Financial Year 206Directors’ Declaration 207Independent Auditor’s Report 208FINANCIAL REPORT Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 88 ANZ 2023 Annual Report FINANCIAL REPORT INCOME STATEMENT For the year ended 30 September Note Interest income1 Interest expense Net interest income Other operating income Net income from insurance business Share of associates' profit/(loss) Operating income Operating expenses Profit before credit impairment and income tax Credit impairment (charge)/release Profit before income tax Income tax expense Profit after tax from continuing operations Profit/(Loss) after tax from discontinued operations Profit for the year Comprising: Profit attributable to shareholders of the Company Profit attributable to non-controlling interests Earnings per ordinary share (cents) including discontinued operations Basic Diluted Earnings per ordinary share (cents) from continuing operations Basic Diluted Dividend per ordinary share (cents) 2 3 3 3 4 14 5 7 7 7 7 6 2023 $m 49,902 (33,321) 16,581 3,568 89 221 20,459 (10,139) 10,320 (245) 10,075 (2,949) 7,126 - 7,126 7,098 28 236.8 227.2 236.8 227.2 175 2022 $m 23,609 (8,735) 14,874 4,235 140 177 19,426 (9,579) 9,847 232 10,079 (2,940) 7,139 (19) 7,120 7,119 1 250.0 233.2 250.7 233.8 146 1. Includes interest income calculated using the effective interest method on financial assets measured at amortised cost or fair value through other comprehensive income of $46,893 million (2022: $22,844 million) in the Group. The notes appearing on pages 93 to 206 form an integral part of these financial statements. 88 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 89 FINANCIAL REPORT STATEMENT OF COMPREHENSIVE INCOME For the year ended 30 September Profit after tax from continuing operations Other comprehensive income Items that will not be reclassified subsequently to profit or loss Investment securities - equity securities at FVOCI Other reserve movements1 Items that may be reclassified subsequently to profit or loss Foreign currency translation reserve Other reserve movements Income tax attributable to the above items Share of associates’ other comprehensive income2 Other comprehensive income after tax from continuing operations Profit/(Loss) after tax from discontinued operations Total comprehensive income for the year Comprising total comprehensive income attributable to: Shareholders of the Company Non-controlling interests 1 1. The Group includes foreign currency translation differences attributable to non-controlling interests of $27 million (2022: -$15 million). 2. The Group’s share of associates’ other comprehensive income, that may be reclassified subsequently to profit or loss in the Group, includes: FVOCI reserve gain/(loss) Defined benefits gain/(loss) Foreign currency translation reserve gain/(loss) Total 2023 $m 25 6 - 31 2022 $m (56) 15 1 (40) The notes appearing on pages 93 to 206 form an integral part of these financial statements. 2023 $m 7,126 (27) (80) 718 199 (23) 31 818 - 7,944 7,889 55 2022 $m 7,139 (55) 127 (759) (4,180) 1,172 (40) (3,735) (19) 3,385 3,399 (14) 89 90 ANZ 2023 Annual Report FINANCIAL REPORT (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information Note 2023 $m 2022 $m 9 168,154 168,132 9,349 8,558 37,004 60,406 97,429 4,762 12,700 35,237 90,174 86,153 707,044 672,407 646 2,349 114 3,336 4,058 2,053 5,120 632 2,181 46 3,384 3,877 2,431 3,613 1,105,620 1,085,729 19,267 10,382 814,711 57,482 305 82 15,045 569 1,717 13,766 16,230 797,281 85,149 829 83 9,835 549 1,872 116,014 93,734 1,035,574 1,019,328 70,046 66,401 29,082 (1,735) 42,177 69,524 522 70,046 28,797 (2,606) 39,716 65,907 494 66,401 10 11 12 13 28 5 22 15 11 5 16 23 17 24 24 24 24 24 24 BALANCE SHEET As at 30 September Assets Cash and cash equivalents1 Settlement balances owed to ANZ Collateral paid Trading assets Derivative financial instruments Investment securities Net loans and advances Regulatory deposits Investments in associates Current tax assets Deferred tax assets Goodwill and other intangible assets Premises and equipment Other assets Total assets Liabilities Settlement balances owed by ANZ Collateral received Deposits and other borrowings Derivative financial instruments Current tax liabilities Deferred tax liabilities Payables and other liabilities Employee entitlements Other provisions Debt issuances Total liabilities Net assets Shareholders' equity Ordinary share capital Reserves Retained earnings Share capital and reserves attributable to shareholders of the Company Non-controlling interests Total shareholders' equity 1. Includes Settlement balances owed to ANZ that meet the definition of Cash and cash equivalents. The notes appearing on pages 93 to 206 form an integral part of these financial statements. 90 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 91 FINANCIAL REPORT CASH FLOW STATEMENT For the year ended 30 September Profit after income tax Adjustments to reconcile to net cash provided by/(used in) operating activities: Allowance for expected credit losses Depreciation and amortisation (Gain)/Loss on sale of premises and equipment Net derivatives/foreign exchange adjustment (Gain)/Loss on sale from divestments Other non-cash movements1 Net (increase)/decrease in operating assets: Collateral paid Trading assets Net loans and advances1 Other assets1 Net increase/(decrease) in operating liabilities: Deposits and other borrowings Settlement balances owed by ANZ Collateral received Other liabilities Total adjustments Net cash (used in)/provided by operating activities2 Cash flows from investing activities Investment securities assets: Purchases Proceeds from sale or maturity Proceeds from divestments, net of cash disposed Net movement in shares in controlled entities Net investments in other assets Net cash (used in)/provided by investing activities Cash flows from financing activities Deposits and other borrowings drawn down Debt issuances:3 Issue proceeds Redemptions Dividends paid4 On market purchase of treasury shares Repayment of lease liabilities Share buyback ANZ Bank New Zealand Perpetual Preference Shares Share entitlement issue Net cash (used in)/provided by financing activities Net (decrease)/increase in Cash and cash equivalents Cash and cash equivalents at beginning of year Effects of exchange rate changes on Cash and cash equivalents Cash and cash equivalents at end of year 2023 $m 7,126 245 923 43 3,505 (29) (66) 4,143 (23) (27,639) (1,706) 21,601 5,278 (5,848) (1,065) (638) 6,488 (52,030) 41,401 558 (10) (605) (10,686) 2022 $m 7,120 (232) 1,008 (8) (4,434) (252) (48) (2,638) 8,020 (46,364) (190) 48,879 (3,486) 9,468 3,333 13,056 20,176 (34,292) 32,797 394 (65) (651) (1,817) (11,105) 1,226 44,182 (23,985) (4,380) (21) (306) - - - 4,385 187 168,132 (165) 168,154 23,422 (26,017) (3,784) (117) (218) (846) 492 3,497 (2,345) 16,014 151,260 858 168,132 1. Certain non-cash movements were reclassified to Net loans and advances and Other assets to better reflect the net movement in operating assets. Comparatives have been restated. (2022: reduction to Other non-cash movements of $861 million, a decrease in Net loans and advances of $14 million, and an increase in Other assets of $875 million). 2. Net cash (used in)/provided by operating activities for the Group includes interest received of $48,345 million (2022: $22,748 million), interest paid of $30,707 million (2022: $7,857 million) and income taxes paid of $3,501 million (2022: $2,171 million). 3. Non-cash movements on Debt issuances include a loss of $2,084 million (2022: $4,725 million gain) from unrealised movements primarily due to fair value hedging adjustments and foreign exchange losses for the Group. 4. Cash outflow for shares purchased to satisfy the dividend reinvestment plan are classified in Dividends paid. The notes appearing on pages 93 to 206 form an integral part of these financial statements. 91 92 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information STATEMENT OF CHANGES IN EQUITY Ordinary share capital $m Reserves $m 25,984 1,228 Retained earnings $m 36,453 7,138 (19) 115 - - (3,835) (3,835) 7,234 - - - - - 183 (846) 3,497 (21) - - - - - - - - 1 (3,965) - - - - (7) 1 39,716 7,098 (74) 7,024 (4,559) - - (4) 28,797 (2,606) - - - - 206 79 - - 865 865 - - - 6 Share capital and reserves attributable to shareholders of the Company $m Non- controlling interests $m Total shareholders’ equity $m 63,665 7,138 (19) (3,720) 3,399 (3,965) 183 (846) 3,497 (21) (7) 2 65,907 7,098 791 7,889 (4,559) 206 79 2 11 1 - (15) (14) (2) - - - - 499 - 494 28 27 55 (27) - - - 63,676 7,139 (19) (3,735) 3,385 (3,967) 183 (846) 3,497 (21) 492 2 66,401 7,126 818 7,944 (4,586) 206 79 2 29,082 (1,735) 42,177 69,524 522 70,046 As at 1 October 2021 Profit or loss from continuing operations Profit or loss from discontinued operations Other comprehensive income for the year from continuing operations Total comprehensive income for the year Transactions with equity holders in their capacity as equity holders: Dividends paid Dividend reinvestment plan1 Group share buy-back2 Share entitlement issue3 Other equity movements: Employee share and option plans Preference shares issued4 Other items As at 30 September 2022 Profit or loss from continuing operations Other comprehensive income for the year from continuing operations Total comprehensive income for the year Transactions with equity holders in their capacity as equity holders: Dividends paid Dividend reinvestment plan1 Other equity movements: Employee share and option plans Other items As at 30 September 2023 1. No shares were issued under the Dividend Reinvestment Plan for the 2023 interim dividend (2022 final dividend: 8.4 million; 2022 interim dividend: 7.2 million; 2021 final dividend: nil). On-market share purchases for the DRP in 2023 were $326 million (2022: $204 million). 2. The Group completed its $1.5 billion on-market share buy-back of ANZ ordinary shares on 25 March 2022 resulting in 31 million shares being cancelled in 2022. 3. The Group issued 187.1 million new ordinary shares under the share entitlement offer in 2022. 4. Perpetual preference shares issued by ANZ Bank New Zealand, a wholly owned subsidiary of ANZGHL, are considered non-controlling interests to the Group. The notes appearing on pages 93 to 206 form an integral part of these financial statements. 92 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 93 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS NOTES TO THE FINANCIAL STATEMENTS 1. ABOUT OUR FINANCIAL STATEMENTS ORGANISATIONAL RESTRUCTURE On 3 January 2023, Australia and New Zealand Banking Group Limited (ANZBGL) established by a scheme of arrangement, a non-operating holding company, ANZ Group Holdings Limited (ANZGHL), as the new listed parent holding company of the ANZ Group and implemented a restructure to separate ANZ’s banking and certain non-banking businesses into the ANZ Bank Group and ANZ Non-Bank Group (the Restructure). The ANZ Bank Group comprises the majority of the businesses and subsidiaries that were held in ANZBGL prior to the Restructure. The ANZ Non-Bank Group comprises banking-adjacent businesses developed or acquired by the ANZ Group to focus on bringing new technology and banking-adjacent services to the ANZ Group’s customers, and a separate service company. Accordingly, these consolidated financial statements reflect a continuation of the existing ANZ Group and have been prepared on the basis of accounting policies and using methods of computation consistent with those applied in the 2022 ANZ Annual Report. GENERAL INFORMATION These are the consolidated financial statements for ANZGHL (the Company) and its controlled entities (together, the Group or Consolidated Entity) for the year ended 30 September 2023. The Company is a publicly listed company incorporated and domiciled in Australia. The address of the Company’s registered office and its principal place of business is ANZ Centre, 833 Collins Street, Docklands, Victoria, Australia 3008. The Group provides banking and financial services to individuals and business customers and operates in and across 29 markets. On 10 November 2023, the Directors resolved to authorise the issue of these financial statements. Information in the financial statements is included only to the extent we consider it material and relevant to the understanding of the financial statements. A disclosure is considered material and relevant if, for example: • the amount is significant in size (quantitative factor); • the information is significant by nature (qualitative factor); • the user cannot understand the Group’s results without the specific disclosure (qualitative factor); • the information is critical to a user’s understanding of the impact of significant changes in the Group’s business during the period - for example, business acquisitions or disposals (qualitative factor); • the information relates to an aspect of the Group’s operations that is important to its future performance (qualitative factor); and • the information is required under legislative requirements of the Corporations Act 2001, the Banking Act 1959 (Cth) or by the Group’s principal regulators, including the Australian Securities and Investments Commission (ASIC) and the Australian Prudential Regulation Authority (APRA). This section of the financial statements: • outlines the basis upon which the Group’s financial statements have been prepared; and • discusses any new accounting standards or regulations that directly impact the financial statements. BASIS OF PREPARATION This financial report is a general purpose (Tier 1) financial report prepared by a ‘for profit’ entity, in accordance with Australian Accounting Standards (AASs) and other authoritative pronouncements of the Australian Accounting Standards Board (AASB), the Corporations Act 2001, and International Financial Reporting Standards (IFRS) and interpretations published by the International Accounting Standards Board (IASB). We present the financial statements of the Group in Australian dollars, which is the Company’s functional and presentation currency. We have rounded values to the nearest million dollars ($m), unless otherwise stated, as allowed under the ASIC Corporations (Rounding in Financial/Directors Report) Instrument 2016/191. We measure the financial statements of each entity in the Group using the currency of the primary economic environment in which that entity operates (the functional currency). BASIS OF MEASUREMENT AND PRESENTATION We have prepared the financial information in accordance with the historical cost basis - except the following assets and liabilities which we have stated at their fair value: • derivative financial instruments and in the case of fair value hedging, a fair value adjustment made to the underlying hedged item; • financial instruments held for trading; • financial assets and financial liabilities designated at fair value through profit or loss (FVTPL); • financial assets at fair value through other comprehensive income (FVOCI); and • assets and liabilities classified as held for sale (except those required to be at carrying value). In accordance with AASB 119 Employee Benefits we have measured defined benefit obligations using the Projected Unit Credit Method. There were no discontinued operations in the current period. For the purpose of comparative information, discontinued operations in the prior period are separately presented from the results of the continuing operations as a single line item ‘Profit/(Loss) after tax from discontinued operations’ in the Income Statement. 93 94 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 1. ABOUT OUR FINANCIAL STATEMENTS (continued) BASIS OF CONSOLIDATION The consolidated financial statements of the Group comprise the financial statements of the Company and all its subsidiaries. An entity, including a structured entity, is considered a subsidiary of the Group when we determine that the Company has control over the entity. Control exists when the Group is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. We assess power by examining existing rights that give the Company the current ability to direct the relevant activities of the entity. We have eliminated, on consolidation, the effect of all transactions between entities in the Group. FOREIGN CURRENCY TRANSLATION TRANSACTIONS AND BALANCES Foreign currency transactions are translated into the relevant functional currency at the exchange rate prevailing at the date of the transaction. At the reporting date, monetary assets and liabilities denominated in foreign currencies are translated into the functional currency at the relevant spot rate. Any foreign currency translation gains or losses that arise are included in profit or loss in the period they arise. We measure translation differences on non-monetary items classified as FVTPL and report them as part of the fair value gain or loss on these items. For non-monetary items classified as investment securities measured at FVOCI, translation differences are included in other comprehensive income. FINANCIAL STATEMENTS OF FOREIGN OPERATIONS THAT HAVE A FUNCTIONAL CURRENCY THAT IS NOT AUSTRALIAN DOLLARS The financial statements of our foreign operations are translated into Australian dollars for consolidation into the Group financial statements using the following method: Foreign currency item Exchange rate used Assets and liabilities The reporting date rate Equity The initial investment date rate Income and expenses The average rate for the period – but for a significant transaction if we believe the average rate is not reasonable, then we use the rate at the date of the transaction Exchange differences arising from the translation of financial statements of foreign operations are recognised in the foreign currency translation reserve in equity. When we dispose of a foreign operation, the cumulative exchange differences are transferred to profit or loss. FIDUCIARY ACTIVITIES The Group provides fiduciary services to third parties including custody, nominee and trustee services. This involves the Group holding assets on behalf of third parties and making decisions regarding the purchase and sale of financial instruments. If ANZ is not the beneficial owner or does not control the assets, then we do not recognise these transactions in these financial statements, except when required by accounting standards or another legislative requirement. KEY JUDGEMENTS AND ESTIMATES In the process of applying the Group’s accounting policies, management has made a number of judgements and applied estimates and assumptions about past and future events. Further information on the key judgements and estimates that we consider material to the financial statements are contained within each relevant note to the financial statements. The global economy is facing challenges associated with high inflation and interest rates, labour market constraints, continuing geopolitical tensions, and impacts from climate change which contribute to an elevated level of estimation uncertainty involved in the preparation of these financial statements. The Group has made various accounting estimates in this Financial Report based on forecasts of economic conditions which reflect expectations and assumptions at 30 September 2023 about future events considered reasonable in the circumstances. Thus there is a considerable degree of judgement involved in preparing these estimates. Actual economic conditions are likely to be different from those forecast since anticipated events frequently do not occur as expected, and the effect of these differences may significantly impact accounting estimates included in these financial statements. The significant accounting estimates impacted by these forecasts and associated uncertainties are predominantly related to expected credit losses and recoverable amounts of non-financial assets. The impact of these uncertainties on each of these accounting estimates is discussed in the relevant notes in this Financial Report. Readers should consider these disclosures in light of the inherent uncertainties described above. 94 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 95 1. ABOUT OUR FINANCIAL STATEMENTS (continued) INTEREST RATE BENCHMARK REFORM Interbank offered rates (IBORs) reform is the global transition away from IBORs and their replacement by risk-free rates (RFRs). IBOR reforms have had a wide-ranging impact for the Group and our customers given the fundamental differences between IBORs and RFRs. Accordingly, the Group established an enterprise-wide Benchmark Transition Program to manage the operational, market, legal, conduct and financial reporting risks associated with IBOR transition. As at 30 September 2023 the Group’s Program is largely complete, and included the implementation of the required processes, technology and product capabilities that ensured the transitions were successfully undertaken. In line with regulatory announcements made in early 2021, IBOR rates including Pound Sterling (GBP), Euro (EUR), Swiss Franc (CHF) and Japanese Yen (JPY), and the 1-week and 2-month US Dollar (USD) London Interbank Offered Rate (LIBOR) rate settings ceased on 31 December 2021 and were replaced by alternative RFRs. The Group’s exposure to IBOR reform was primarily concentrated in other USD LIBOR settings which ceased on 30 June 2023. No material changes were made to the Group’s risk management strategy because of IBOR reform and the use of IBOR rates in new products was phased out in accordance with industry and supervisory guidance. The transition activities had an immaterial impact to the Group’s profit and loss. To support any legacy contracts referencing these benchmarks across the industry, the 1-month, 3-month and 6-month USD settings will continue to be published using an alternative ‘synthetic’ methodology. The Group continues to manage a small number of loan and derivative contracts whose transition is being managed with customers, and a small number of debt issuances with investors. These remaining contracts will either mature or transition ahead of the synthetic USD LIBOR cessation date of 30 September 2024. The Group has an immaterial exposure to other announced benchmark cessation events expected to occur between 2024 and 2026. ACCOUNTING STANDARDS ADOPTED IN THE PERIOD Accounting policies have been consistently applied, unless otherwise noted. AASB 2023-2 AMENDMENTS TO AUSTRALIAN ACCOUNTING STANDARDS – INTERNATIONAL TAX REFORM – PILLAR TWO MODEL RULES In May 2023, the Federal Government announced it will implement key aspects of Pillar Two of the OECD/G20 Two-Pillar Solution to address the tax challenges arising from digitalisation of the economy. This measure is not yet law. Other jurisdictions in which ANZ operates are also considering implementation of the regime. The ANZ Group is expected to be within the scope of associated legislation. In anticipation of legislation being enacted, the AASB issued AASB 2023-2 Amendments to Australian Accounting Standards – International Tax Reform – Pillar Two Model Rules in June 2023. The Group has applied the mandatory exemption included in para. 4A of this standard and will apply the whole amending standard from 1 October 2023. This amending standard stipulates a mandatory temporary exemption from recognising deferred tax assets and liabilities related to Pillar Two income taxes. The Group is monitoring progress of associated legislation and has not yet determined the expected impact on its financial statements. ACCOUNTING STANDARDS NOT EARLY ADOPTED A number of new standards, amendments to standards and interpretations have been published but are not mandatory for the financial statements for the year ended 30 September 2023 and have not been applied by the Group in preparing these financial statements. Further details of these are set out below. GENERAL HEDGE ACCOUNTING AASB 9 Financial Instruments (AASB 9) introduced new hedge accounting requirements which more closely align accounting with risk management activities undertaken when hedging both financial and non-financial risks. AASB 9 provided the Group with an accounting policy choice to continue to apply the AASB 139 Financial Instruments: Recognition and Measurement (AASB 139) hedge accounting requirements until the International Accounting Standards Board’s ongoing project on Dynamic Risk Management (macro hedge accounting) is completed. The Group continues to apply the hedge accounting requirements of AASB 139. 95 96 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 1. ABOUT OUR FINANCIAL STATEMENTS (continued) ACCOUNTING STANDARDS NOT EARLY ADOPTED (continued) AASB 17 INSURANCE CONTRACTS (AASB 17) The final version of AASB 17 was issued in July 2017 and is not effective for the Group until 1 October 2023. It will replace AASB 4 Insurance Contracts, AASB 1023 General Insurance Contracts and AASB 1038 Life Insurance Contracts. AASB 17 establishes principles for the recognition, measurement, presentation and disclosure of insurance contracts. The measurement, presentation and disclosure requirements under AASB 17 are significantly different from current accounting standards. Although the overall profit recognised in respect of insurance contracts will not change, it is expected that the timing of profit recognition will change. AASB 17 will not have a material impact on the Group. DEFERRED TAX RELATED TO ASSETS AND LIABILITIES ARISING FROM A SINGLE TRANSACTION AASB 2021-5 Amendments to Australian Accounting Standards – Deferred Tax related to Assets and Liabilities arising from a Single Transaction amends AASB 112 Income Taxes. It clarifies that entities are required to recognise deferred tax on transactions for which there is both an asset and a liability and that give rise to equal taxable and deductible temporary differences which may apply to leases and decommissioning or restoration obligations. This amendment is effective for the Group from 1 October 2023 and will not have a material impact on the Group. LEASE LIABILITY IN A SALE AND LEASEBACK AASB 2022-5 Amendments to Australian Accounting Standards – Lease Liability in a Sale and Leaseback amends AASB 16 Leases and specifies the accounting for variable lease payments by seller-lessees in sale and leaseback transactions. The amendment is effective from 1 October 2024 and will not have a material impact on the Group. 96 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 97 2. NET INTEREST INCOME Net interest income Interest income by type of financial asset Financial assets at amortised cost Investment securities at FVOCI Trading assets Financial assets at FVTPL Interest income Interest expense by type of financial liability Financial liabilities at amortised cost Securities sold short Financial liabilities designated at FVTPL Interest expense Major bank levy Net interest income 2023 $m 2022 $m 44,278 2,615 1,654 1,355 49,902 (31,303) (451) (1,214) (32,968) (353) 16,581 21,737 1,107 700 65 23,609 (8,019) (214) (162) (8,395) (340) 14,874 RECOGNITION AND MEASUREMENT NET INTEREST INCOME Interest Income and Expense We recognise interest income and expense in net interest income for all financial instruments, including those classified as held for trading, assets measured at FVOCI, and assets and liabilities designated at FVTPL. We use the effective interest rate method to calculate the amortised cost of assets held at amortised cost and to recognise interest income on financial assets measured at amortised cost and FVOCI. The effective interest rate is the rate that discounts the stream of estimated future cash receipts or payments over the expected life of the financial instrument or, when appropriate, a shorter period, to the net carrying amount of the financial asset or liability. For assets subject to prepayment, we determine their expected life on the basis of historical behaviour of the particular asset portfolio taking into account contractual obligations and prepayment experience. We recognise fees and costs, which form an integral part of the financial instrument (for example loan origination fees and costs), using the effective interest rate method. These are presented as part of interest income or expense depending on whether the underlying financial instrument is a financial asset or financial liability. Major Bank Levy The Major Bank Levy Act 2017 (levy or major bank levy) applies a rate of 0.06% to certain liabilities of ANZBGL. The levy represents a finance cost and it is presented as interest expense in the Income Statement. 97 98 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 3. NON-INTEREST INCOME Non-interest income Fee and commission income Lending fees1 Non-lending fees Commissions Funds management income Fee and commission income Fee and commission expense Net fee and commission income Other income 2023 $m 2022 $m 397 2,312 85 246 3,040 (1,087) 1,953 374 2,394 103 261 3,132 (1,160) 1,972 Net foreign exchange earnings and other financial instruments income2 1,536 1,993 Gain on completion of ANZ Worldline partnership Release of foreign currency translation reserve Loss on disposal of financial planning and advice business Loss on disposal of data centres in Australia Other Other income Other operating income Net income from insurance business Share of associates' profit/(loss) Non-interest income - 43 - (43) 79 1,615 3,568 89 221 3,878 307 (65) (62) - 90 2,263 4,235 140 177 4,552 1. Lending fees exclude fees treated as part of the effective yield calculation in Interest income. 2. Includes fair value movements (excluding realised and accrued interest) on derivatives not designated as accounting hedges entered into to manage interest rate and foreign exchange risk, ineffective portions of cash flow hedges, and fair value movements in financial assets and liabilities designated at FVTPL. 98 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 99 3. NON-INTEREST INCOME (continued) RECOGNITION AND MEASUREMENT OTHER OPERATING INCOME Fee and Commission Revenue We recognise fee and commission revenue arising from contracts with customers (a) over time when the performance obligation is satisfied across more than one reporting period, or (b) at a point in time when the performance obligation is satisfied immediately or is satisfied within one reporting period. • lending fees exclude fees treated as part of the effective yield calculation of interest income. Lending fees include certain guarantee and commitment fees where the loan or guarantee is not likely to be drawn upon, and other fees charged for providing customers a distinct good or service that are recognised separately from the underlying lending product. • non-lending fees include fees associated with deposit and credit card accounts, interchange fees and fees charged for specific customer transactions such as international transaction fees. Where the Group provides multiple goods or services to a customer under the same contract, the Group allocates the transaction price of the contract to distinct performance obligations based on the relative stand-alone selling price of each performance obligation. Revenue is recognised as each performance obligation is satisfied. • commissions represent fees from third parties where we act as an agent by arranging a third party (such as an insurance provider) to provide goods and services to a customer. In such cases, we are not primarily responsible for providing the underlying good or service to the customer. If the Group collects funds on behalf of a third party when acting as an agent, we only recognise the net commission retained as revenue. When the commission is variable based on factors outside our control (such as a trail commission), revenue is only recognised if it is highly probable that a significant reversal of the variable amount will not be required in future periods. • funds management income represents fees earned from customers for providing asset management services. Revenue is recognised over the period in which the asset management services are delivered. Performance fees associated with funds management activities are only recognised when it becomes highly probable the performance hurdle will be achieved. Net Foreign Exchange Earnings and Other Financial Instruments Income We recognise the following as net foreign exchange earnings and other financial instruments income: • exchange rate differences arising on the settlement of monetary items and translation differences on monetary items translated at rates different to those at which they were initially recognised or included in a previous financial report; • fair value movements (excluding realised and accrued interest) on derivatives not designated as accounting hedges that we use to manage interest rate and foreign exchange risk on funding instruments; • the ineffective portions of fair value hedges, cash flow hedges and net investment hedges; • immediately upon sale or repayment of a hedged item, the unamortised fair value adjustments to items designated as fair value hedges and amounts accumulated in equity related to designated cash flow hedges; • fair value movements on financial assets and financial liabilities designated at FVTPL or held for trading; • amounts released from the FVOCI reserve when a debt instrument classified as FVOCI is sold; and • the gain or loss on derecognition of financial assets or liabilities measured at amortised cost. Gain or Loss on Disposal of Non-Financial Assets The gain or loss on the disposal of assets is the difference between the carrying value of the asset and the proceeds of disposal net of costs. This is recognised in Other income in the year in which control of the asset transfers to the buyer. When a non-financial asset or group of assets is classified as held for sale, it is measured at the lower of its carrying amount immediately prior to reclassification and fair value less costs to sell, with any remeasurement recognised in Other operating income to align with the classification of gain or loss on sale that would have applied if the sale had completed during the year. 99 100 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 3. NON-INTEREST INCOME (continued) RECOGNITION AND MEASUREMENT NET INCOME FROM INSURANCE BUSINESS We recognise: • premiums received (net of reinsurance premiums paid) based on an assessment of the likely pattern in which risk will emerge over the term of the policies written. This assessment is undertaken periodically and updated in accordance with the latest pattern of risk emergence; and • claims incurred net of reinsurance, on an accruals basis once the liability to the policy owner has been established under the terms of the contract and through actuarial assumptions of future claims. SHARE OF ASSOCIATES’ PROFIT/(LOSS) The equity method is applied to accounting for associates. Under the equity method, our share of the after tax results of associates is included in the Income Statement and the Statement of Comprehensive Income. 100 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 101 NOTES TO THE FINANCIAL STATEMENTS 4. OPERATING EXPENSES Personnel Salaries and related costs Superannuation costs Other Personnel Premises Rent Depreciation Other Premises Technology Depreciation and amortisation Subscription licences and outsourced services Other Technology Restructuring Other Advertising and public relations Professional fees Freight, stationery, postage and communication Other Other Operating expenses 2023 $m 5,180 396 186 5,762 71 410 177 658 505 1,007 188 1,700 169 191 861 175 623 1,850 10,139 2022 $m 4,754 375 167 5,296 88 419 214 721 578 899 144 1,621 101 165 935 172 568 1,840 9,579 101 102 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 4. OPERATING EXPENSES (continued) RECOGNITION AND MEASUREMENT OPERATING EXPENSES Operating expenses are recognised as services are provided to the Group, over the period in which an asset is consumed, or once a liability is created. SALARIES AND RELATED COSTS - ANNUAL LEAVE, LONG SERVICE LEAVE AND OTHER EMPLOYEE BENEFITS Wages and salaries, annual leave and other employee entitlements expected to be paid or settled within twelve months of employees rendering service are measured at their nominal amounts using remuneration rates that the Group expects to pay when the liabilities are settled. We accrue employee entitlements relating to long service leave using an actuarial calculation. It includes assumptions regarding staff departures, leave utilisation and future salary increases. The result is then discounted using market yields at the reporting date. The market yields are determined from a blended rate of high quality corporate bonds with terms to maturity that closely match the estimated future cash outflows. If we expect to pay short term cash bonuses, then a liability is recognised when the Group has a present legal or constructive obligation to pay this amount (as a result of past service provided by the employee) and the obligation can be reliably measured. Personnel expenses also include share-based payments which may be cash or equity settled. We calculate the fair value of equity settled remuneration at grant date, which is then amortised over the vesting period, with a corresponding increase in share capital or the share option reserve as applicable. When we estimate the fair value, we take into account market vesting conditions, such as share price performance conditions. We take non-market vesting conditions, such as service conditions, into account by adjusting the number of equity instruments included in the expense. After the grant of an equity-based award, the amount we recognise as an expense is reversed when non-market vesting conditions are not met, for example an employee fails to satisfy the minimum service period specified in the award due to resignation, termination or notice of dismissal for serious misconduct. However, we do not reverse the expense if the award does not vest due to the failure to meet a market-based performance condition. Further information on share-based payment schemes operated by the Group during the current and prior year is included in Note 32 Employee Share and Option Plans. 102 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 103 NOTES TO THE FINANCIAL STATEMENTS 5. INCOME TAX INCOME TAX EXPENSE Reconciliation of the prima facie income tax expense on pre-tax profit with the income tax expense recognised in profit or loss: Profit before income tax from continuing operations Prima facie income tax expense at 30% Tax effect of permanent differences: Net (gain)/loss from divestments/closures Share of associates' (profit)/loss Interest on convertible instruments Overseas tax rate differential Provision for foreign tax on dividend repatriation Other Subtotal Income tax (over)/under provided in previous years Income tax expense Current tax expense Adjustments recognised in the current year in relation to the current tax of prior years Deferred tax expense/(income) relating to the origination and reversal of temporary differences Income tax expense Australia Overseas Effective tax rate 2023 $m 10,075 3,023 - (66) 92 (163) 41 22 2,949 - 2,949 2,897 - 52 2,949 1,642 1,307 29.3% 2022 $m 10,079 3,024 (83) (53) 49 (128) 155 4 2,968 (28) 2,940 2,694 (28) 274 2,940 1,844 1,096 29.2% 103 104 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 5. INCOME TAX (continued) DEFERRED TAX ASSETS AND LIABILITIES Deferred tax assets balances comprise temporary differences attributable to: Amounts recognised in the Income Statement: Collectively assessed allowances for expected credit losses Individually assessed allowances for expected credit losses Provision for employee entitlements Other provisions Software Other Total Amounts recognised directly in Other Comprehensive Income: Cash flow hedge reserve Other reserves Total Total deferred tax assets (before set-off) Set-off of deferred tax balances pursuant to set-off provisions Net deferred tax assets Deferred tax liabilities balances comprise temporary differences attributable to: Amounts recognised in the Income Statement: Finance leases Other Total Amounts recognised directly in Other Comprehensive Income: Foreign currency translation reserve Cash flow hedge reserve FVOCI reserve Defined benefit obligations Total Total deferred tax liabilities (before set-off) Set-off of deferred tax balances pursuant to set-off provisions Net deferred tax liabilities 104 2023 $m 2022 $m 1,128 1,065 102 294 263 917 266 148 252 314 867 285 2,970 2,931 818 29 847 3,817 (481) 3,336 2023 $m 96 323 419 36 17 44 47 144 563 (481) 82 882 20 902 3,833 (449) 3,384 2022 $m 79 300 379 36 8 57 52 153 532 (449) 83 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 105 5. INCOME TAX (continued) TAX CONSOLIDATION The Company and all its wholly owned Australian resident entities are part of a tax-consolidated group under Australian taxation law. Following the Restructure on 3 January 2023, the Company is the head entity in the tax-consolidated group. We recognise each of the following in the separate financial statements of members of the tax consolidated group on a ‘group allocation’ basis: tax expense/income, and deferred tax liabilities/assets that arise from temporary differences for members of the tax-consolidated group. The Company (as head entity in the tax-consolidated group) recognises current tax liabilities and assets of the tax-consolidated group. Under a tax funding arrangement between the entities in the tax-consolidated group, amounts are recognised as payable to or receivable by the Company and each member of the tax-consolidated group in relation to the tax contribution amounts paid or payable between the Company and the other members of the tax-consolidated group. Members of the tax-consolidated group have also entered into a tax sharing agreement that provides for the allocation of income tax liabilities between the entities were the head entity to default on its income tax payment obligations. UNRECOGNISED DEFERRED TAX ASSETS AND LIABILITIES Unrecognised deferred tax assets related to unused realised tax losses (on revenue account) total $1 million (2022: $1 million) for the Group. Unrecognised deferred tax assets related to unused capital losses amount to $370 million (2022: nil) for the Group. Unrecognised deferred tax liabilities related to additional potential foreign tax costs (assuming all retained earnings in offshore branches and subsidiaries are repatriated) total $286 million (2022: $250 million) for the Group. RECOGNITION AND MEASUREMENT INCOME TAX EXPENSE Income tax expense comprises both current and deferred taxes and is based on the accounting profit adjusted for differences in the accounting and tax treatments of income and expenses (that is, taxable income). We recognise tax expense in profit or loss except when the tax relates to items recognised directly in equity and other comprehensive income, in which case we recognise the tax directly in equity or other comprehensive income respectively. CURRENT TAX EXPENSE Current tax is the tax we expect to pay on taxable income for the year, based on tax rates (and tax laws) which are enacted at the reporting date. We recognise current tax as a liability (or asset) to the extent that it is unpaid (or refundable). DEFERRED TAX ASSETS AND LIABILITIES We account for deferred tax using the balance sheet method. Deferred tax arises because the accounting income is not always the same as the taxable income. This creates temporary differences, which usually reverse over time. Until they reverse, we recognise a deferred tax asset, or liability, on the balance sheet. We measure deferred taxes at the tax rates that we expect will apply to the period(s) when the asset is realised, or the liability settled, based on tax rates (and tax laws) that have been enacted or substantially enacted at the reporting date. We offset current and deferred tax assets and liabilities only to the extent that: • they relate to income taxes imposed by the same taxation authority; • there is a legal right and intention to settle on a net basis; and • it is allowed under the tax law of the relevant jurisdiction. KEY JUDGEMENTS AND ESTIMATES Judgement is required in determining provisions held in respect of uncertain tax positions. The Group estimates its tax liabilities based on its understanding of the relevant law in each of the countries in which it operates and seeks independent advice where appropriate. 105 106 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 6. DIVIDENDS ORDINARY SHARE DIVIDENDS Dividends determined by the ANZ Board are recognised with a corresponding reduction of retained earnings on the dividend payment date. Accordingly, the final dividend announced for the current financial year is paid in the following financial year. Dividends Financial Year 2022 2021 final dividend paid1,2 2022 interim dividend paid1,2 Bonus option plan adjustment Dividends paid during the year ended 30 September 2022 Cash Dividend reinvestment plan3 Dividends paid during the year ended 30 September 2022 Financial Year 2023 2022 final dividend paid1,2 2023 interim dividend paid1,2 Bonus option plan adjustment Dividends paid during the year ended 30 September 2023 Cash Dividend reinvestment plan3 Dividends paid during the year ended 30 September 2023 % of total Amount per share Total dividend $m 72 cents 72 cents 74 cents 81 cents 90.2% 9.8% 88.3% 11.7% 2,030 2,012 (77) 3,965 3,577 388 3,965 2,213 2,433 (87) 4,559 4,027 532 4,559 Dividends announced and to be paid after year-end Payment date Amount per share Total dividend $m 2023 final dividend (partially franked at 56% for Australian tax, New Zealand imputation credit NZD 11 cents per share) 22 December 2023 94 cents 2,825 1. Carries New Zealand imputation credits of NZD 9 cents for the 2023 interim dividend, 2022 final dividend and 2022 interim dividend, and NZD 8 cents for the 2021 final dividend. 2. Fully franked for Australian tax purposes (30% tax rate). 3. Includes on-market share purchases for the DRP of $326 million (2022: $204 million). DIVIDEND REINVESTMENT PLAN AND BONUS OPTION PLAN Eligible shareholders can elect to reinvest their dividend entitlement into ANZ ordinary shares under the Company’s Dividend Reinvestment Plan (DRP). Eligible shareholders can elect to forgo their dividend entitlement and instead receive ANZ ordinary shares under the Company’s Bonus Option Plan (BOP). For the 2023 final dividend, ANZ intends that the DRP participation will be satisfied by the allocation of shares purchased on-market and the BOP participation will be satisfied by an issue of new ANZ ordinary shares. There will be no discount applied to the DRP and BOP price. Refer to Note 24 Shareholders’ Equity for details of shares the Company purchased or issued in respect of the DRP and BOP. 106 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 107 6. DIVIDENDS (continued) DIVIDEND FRANKING ACCOUNT Australian franking credits available at 30% tax rate New Zealand imputation credits available (which can be attached to our Australian dividends but may only be used by New Zealand resident shareholders) Currency AUD NZD 2023 $m (137) 5,728 2022 $m 396 5,000 The above amounts represent the balances of the franking accounts as at the end of the financial year, adjusted for: • franking credits/debits that will arise from the settlement of the 2023 income tax position; and • franking credits/debits from the receipt/payment of dividends that have been recognised as tax receivables/payables as at the end of the financial year. Instalment tax payments on account of the 2023 and 2024 financial year, which will be made after 30 September 2023, will generate sufficient franking credits to enable the 2023 final dividend to be partially franked. The extent to which future dividends will be franked will depend on a number of factors, including the level of profits generated by the Group that will be subject to tax in Australia. RESTRICTIONS ON THE PAYMENT OF DIVIDENDS The Company’s ability to pay dividends on ANZ ordinary shares is largely dependent on the receipt of broadly similar amounts in dividend from the ANZ Bank Group, which in turn requires APRA’s prior written approval if: • the aggregate dividends exceed the ANZ Bank Group’s after tax earnings (in calculating those after tax earnings, we take into account any payments we made on senior capital instruments) in the financial year to which they relate; or • the ANZ Bank Group’s Common Equity Tier 1 capital ratio falls within capital range buffers specified by APRA. If the ANZ Bank Group fails to pay a dividend or distribution on its ANZ Capital Notes or ANZ Capital Securities on the scheduled payment date, it may (subject to a number of exceptions) be restricted from resolving to pay or paying any dividend on its ordinary shares issued to the Company. 107 108 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 7. EARNINGS PER ORDINARY SHARE Basic earnings per share (EPS) is calculated by dividing the profit or loss attributable to ordinary shareholders by the weighted average number of ordinary shares (WANOS) outstanding during the period (after eliminating ANZ shares held within the Group known as treasury shares). Diluted EPS is calculated by adjusting the profit or loss attributable to ordinary shareholders and the weighted average number of ordinary shares used in the basic EPS calculation for the effect of dilutive potential ordinary shares. 2023 cents 236.8 236.8 - 2023 cents 227.2 227.2 - 2023 $m 7,126 28 7,098 - 7,098 7,098 332 7,430 - 7,430 2023 millions 2,997.2 265.3 8.0 3,270.5 2022 cents 250.0 250.7 (0.7) 2022 cents 233.2 233.8 (0.6) 2022 $m 7,120 1 7,119 (19) 7,138 7,119 199 7,318 (19) 7,337 2022 millions 2,847.5 282.9 7.7 3,138.1 Earnings per ordinary share - Basic Earnings Per Share Earnings Per Share from continuing operations Earnings Per Share from discontinued operations Earnings per ordinary share - Diluted Earnings Per Share Earnings Per Share from continuing operations Earnings Per Share from discontinued operations Reconciliation of earnings used in earnings per share calculations Basic: Profit for the year Less: Profit attributable to non-controlling interests Earnings used in calculating basic earnings per share Less: Profit/(Loss) after tax from discontinued operations Earnings used in calculating basic earnings per share from continuing operations Diluted: Earnings used in calculating basic earnings per share Add: Interest on convertible subordinated debt Earnings used in calculating diluted earnings per share Less: Profit/(Loss) after tax from discontinued operations Earnings used in calculating diluted earnings per share from continuing operations Reconciliation of WANOS used in earnings per share calculations1 WANOS used in calculating basic earnings per share Add: Weighted average dilutive potential ordinary shares Convertible subordinated debt Share based payments (options, rights and deferred shares) WANOS used in calculating diluted earnings per share 1. WANOS excludes the weighted average number of treasury shares held in ANZEST Pty Ltd of $4.1 million (2022: 4.4 million). 108 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 109 8. SEGMENT REPORTING DESCRIPTION OF SEGMENTS The Group’s six operating segments are presented on a basis that is consistent with the information provided internally to the Chief Executive Officer (CEO), who is the chief operating decision maker. This reflects the way the Group’s businesses are managed, rather than the legal structure of the Group. We measure the performance of operating segments on a cash profit basis. To calculate cash profit, we exclude items from profit after tax attributable to shareholders. For 2023 and 2022, the adjustments relate to impacts of economic hedges and revenue and expense hedges which represent timing differences that will reverse through earnings in the future. Transactions between divisions across segments within the Group are conducted on an arm’s-length basis and disclosed as part of the income and expenses of these segments. The presentation of divisional results has been impacted by the following structural changes during the period. Prior period comparatives have been restated: • Business Restructure - the non-banking businesses held in the Australia Commercial and Institutional divisions were transferred to the Group Centre division. As a result of this transfer, Group Centre division holds all interests in the ANZ Non-Bank Group. • Corporate customer re-segmentation - certain business and property finance customers were transferred from the New Zealand division to the Institutional division. • Cost reallocations - certain costs were reallocated across the Australia Retail, Australia Commercial, Institutional and Group Centre divisions. The reportable segments are divisions engaged in providing either different products or services or similar products and services in different geographical areas. They are as follows: Australia Retail The Australia Retail division provides a full range of banking services to Australian consumers. This includes Home Loans, Deposits, Credit Cards and Personal Loans. Products and services are provided via the branch network, home loan specialists, contact centres, a variety of self-service channels (digital and internet banking, website, ATMs and phone banking) and third-party brokers. It also includes the costs related to the development and operation of the ANZ Plus proposition for retail customers. Australia Commercial The Australia Commercial division provides a full range of banking products and financial services, including asset financing, across the following customer segments: SME Banking (small business owners and medium commercial customers), and Specialist Business (large commercial customers, and high net worth individuals and family groups). Institutional The Institutional division services global institutional and corporate customers, and governments across Australia, New Zealand and International (including Papua New Guinea (PNG)) via the following business units: • Transaction Banking provides customers with working capital and liquidity solutions including documentary trade, supply chain financing, commodity financing as well as cash management solutions, deposits, payments and clearing. • Corporate Finance provides customers with loan products, loan syndication, specialised loan structuring and execution, project and export finance, debt structuring and acquisition finance and corporate advisory services. • Markets provides customers with risk management services in foreign exchange, interest rates, credit, commodities, and debt capital markets in addition to managing the Group's interest rate exposure and liquidity position. New Zealand The New Zealand division comprises the following business units: • Personal provides a full range of banking and wealth management services to consumer and private banking customers. We deliver our services via our internet and app-based digital solutions and a network of branches, mortgage specialists, relationship managers and contact centres. • Business & Agri (previously Business) provides a full range of banking services through our digital, branch and contact centre channels, and traditional relationship banking and sophisticated financial solutions through dedicated managers. These cover privately owned small, medium and large enterprises, the agricultural business segment, government and government-related entities. Pacific The Pacific division provides products and services to retail and commercial customers (including multi-nationals) and to governments located in the Pacific region, excluding PNG which forms part of the Institutional division. Group Centre Group Centre division provides support to the operating divisions, including technology, property, risk management, financial management, treasury, strategy, marketing, human resources, corporate affairs, and shareholder functions. It also includes minority investments in Asia and interests in the ANZ Non-Bank Group. 109 110 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 8. SEGMENT REPORTING (continued) OPERATING SEGMENTS Year ended 30 September 2023 Net interest income Net fee and commission income Net income from insurance business Other income1,2 Share of associates’ profit/(loss) Other operating income Operating income1,2 Operating expenses Cash profit before credit impairment and income tax Credit impairment (charge)/release Cash profit before income tax Income tax expense and non-controlling interests1,2 Cash profit/(loss) from continuing operations Cash profit/(loss) from discontinued operations Cash profit/(loss) Economic hedges1 Revenue and expense hedges2 Profit after tax attributable to shareholders Includes non-cash items: Share of associates’ profit/(loss) Depreciation and amortisation Equity-settled share based payment expenses Credit impairment (charge)/release Financial position Goodwill Investments in associates Total external assets Total external liabilities Australia Retail $m Australia Commercial Institutional $m $m New Zealand $m Pacific $m 5,716 546 89 16 - 651 6,367 (3,542) 2,825 (135) 2,690 (816) 1,874 3,224 322 - 43 - 365 3,589 (1,423) 2,166 (107) 2,059 (619) 1,440 4,040 685 - 2,009 - 2,694 6,734 (2,708) 4,026 80 4,106 (1,143) 2,963 3,149 398 - 11 - 409 3,558 (1,291) 2,267 (112) 2,155 (603) 1,552 123 19 - 66 - 85 208 (145) 63 28 91 (20) 71 Group Centre $m 329 (17) - (96) 221 108 437 (1,030) (593) 1 (592) 97 (495) Group Total $m 16,581 1,953 89 2,049 221 4,312 20,893 (10,139) 10,754 (245) 10,509 (3,104) 7,405 - 7,405 (217) (90) 7,098 - (77) (6) (135) - (5) (2) (107) - (164) (73) 80 - (105) (4) (112) - (10) - 28 221 (562) (20) 1 221 (923) (105) (245) Australia Retail $m 178 - 315,184 168,866 Australia Commercial Institutional $m 1,261 - 538,827 452,779 $m - - 61,916 119,341 New Zealand $m 1,617 - 125,178 122,924 Pacific $m - - 3,391 3,862 Group Centre $m - 2,349 Group Total $m 3,056 2,349 61,124 1,105,620 167,802 1,035,574 1. The cash profit adjustment for economic hedges applies to the Institutional, New Zealand and Group Centre divisions with $305 million loss recognised in Other operating income and $88 million benefit recognised in Income tax expense. 2. The cash profit adjustment for revenue and expense hedges applies to the Group Centre division with $129 million loss recognised in Other operating income and $39 million benefit recognised in Income tax expense. 110 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 111 8. SEGMENT REPORTING (continued) OPERATING SEGMENTS (continued) Year ended 30 September 2022 Net interest income Net fee and commission income Net income from insurance business Other income1,2 Share of associates’ profit/(loss) Other operating income Operating income1,2 Operating expenses Cash profit before credit impairment and income tax Credit impairment (charge)/release Cash profit before income tax Income tax expense and non-controlling interests1,2 Cash profit/(loss) from continuing operations Cash profit/(loss) from discontinued operations Cash profit/(loss) Economic hedges1 Revenue and expense hedges2 Profit after tax attributable to shareholders Includes non-cash items: Share of associates’ profit/(loss) Depreciation and amortisation Equity-settled share based payment expenses Credit impairment (charge)/release Australia Retail $m 5,527 477 140 5 - 622 6,149 (3,397) 2,752 129 2,881 (872) 2,009 Australia Commercial Institutional $m 3,697 648 - 1,003 - 1,651 5,348 (2,566) 2,782 27 2,809 (872) 1,937 $m 2,568 404 - 258 - 662 3,230 (1,301) 1,929 133 2,062 (511) 1,551 New Zealand $m 2,871 428 - 32 - 460 3,331 (1,273) 2,058 (45) 2,013 (564) 1,449 Pacific $m 96 26 - 42 - 68 164 (153) 11 6 17 (8) 9 Group Centre $m 115 (11) - 44 177 210 325 (889) (564) (18) (582) 142 (440) - (87) (5) 129 - (12) (1) 133 - (158) (72) 27 - (116) (4) (45) - (10) (1) 6 177 (626) (19) (18) Group Total $m 14,874 1,972 140 1,384 177 3,673 18,547 (9,579) 8,968 232 9,200 (2,685) 6,515 (19) 6,496 569 54 7,119 177 (1,009) (102) 232 Financial position Goodwill Investments in associates Total external assets Total external liabilities Australia Retail $m 178 - 292,876 153,494 Australia Commercial Institutional $m 1,198 - 544,066 473,114 $m - - 59,983 118,355 New Zealand $m 1,530 - 116,218 115,263 Pacific $m - - 3,707 4,065 Group Centre $m - 2,181 68,879 155,037 Group Total $m 2,906 2,181 1,085,729 1,019,328 1. The cash profit adjustment for economic hedges applies to the Institutional, New Zealand and Group Centre divisions with $802 million gain recognised in Other operating income and $233 million expense recognised in Income tax expense. 2. The cash profit adjustment for economic hedges applies to the Group Centre division with $77 million gain recognised in Other operating income and $23 million expense recognised in Income tax expense. 111 112 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 8. SEGMENT REPORTING (continued) SEGMENT INCOME BY PRODUCTS AND SERVICES The primary sources of our external income across all divisions are Interest income and Other operating income, which includes net fee and commission income, net foreign exchange earnings and other financial instruments income. The Australia Retail, Australia Commercial, New Zealand, and Pacific divisions derive income from products and services in retail and commercial banking. The Institutional division derives its income from institutional products and market services. No single customer amounts to greater than 10% of the Group’s income. GEOGRAPHICAL INFORMATION The reportable segments operate across three geographical regions as follows: • Australia Retail division - Australia • Australia Commercial division - Australia • Institutional division - all three geographical regions • New Zealand division - New Zealand • Pacific division – Rest of World • Group Centre division - all three geographical regions Discontinued operations results are included in the Australia geography. The Rest of World geography includes Asia, Pacific, Europe and the Americas. The following table sets out total operating income earned including discontinued operations and assets to be recovered in more than one year based on the geographical regions in which the Group operates. Total operating income1 Australia New Zealand Rest of World Total 2023 $m 2022 $m 12,674 12,462 2023 $m 4,459 2022 $m 4,501 2023 $m 3,326 2022 $m 2,547 2023 $m 2022 $m 20,459 19,510 Assets to be recovered in more than one year2 406,571 384,724 119,278 109,191 28,877 32,350 554,726 526,265 1. Includes Operating income earned from discontinued operations of nil (2022: $84 million). 2. Represents Net loans and advances based on the contractual maturity. 112 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 113 FINANCIAL ASSETS Outlined below is a description of how we classify and measure financial assets as they apply to the note disclosures that follow. CLASSIFICATION AND MEASUREMENT Financial assets - general There are three measurement classifications for financial assets under AASB 9: amortised cost, FVTPL and FVOCI. Financial assets are classified into these measurement classifications on the basis of two criteria: • the business model within which the financial asset is managed; and • the contractual cash flow characteristics of the financial asset (specifically whether the contractual cash flows represent solely payments of principal and interest). The resultant financial asset classifications are as follows: • Amortised cost: Financial assets with contractual cash flows that comprise solely payments of principal and interest and which are held in a business model whose objective is to collect their cash flows; • FVOCI: Financial assets with contractual cash flows that comprise solely payments of principal and interest and which are held in a business model whose objective is to collect their cash flows or to sell the assets; and • FVTPL: Any other financial assets not falling into the categories above are measured at FVTPL. Fair value option for financial assets A financial asset may be irrevocably designated on initial recognition: • at FVTPL when the designation eliminates or significantly reduces an accounting mismatch that would otherwise arise; or • at FVOCI for investments in equity securities, where that instrument is neither held for trading nor contingent consideration recognised by an acquirer in a business combination. 9. CASH AND CASH EQUIVALENTS Cash and cash equivalents comprise cash on hand and other balances, as outlined below, that are convertible into cash with an insignificant risk of changes in value and with remaining maturities of three months or less, including reverse repurchase agreements. Coins, notes and cash at bank Securities purchased under agreements to resell in less than 3 months1 Balances with central banks Settlement balances owed to ANZ within 3 months Cash and cash equivalents 2023 $m 1,070 31,711 105,689 29,684 168,154 2022 $m 1,147 15,996 127,790 23,199 168,132 1. During 2023, the Group commenced the management of repurchase agreements and reverse repurchase agreements on a fair value basis within the trading book in its Markets business. This resulted in the associated repurchase and reverse repurchase agreements being recognised and measured at FVTPL. 113 114 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 10. TRADING ASSETS 164 4,881 3,885 145 3,860 3,941 2023 28,074 2022 27,291 Government debt securities and notes Corporate and financial institution securities Commodities Other securities Government debt securities and notes Corporate and financial institution securities Commodities Other securities Total RECOGNITION AND MEASUREMENT Trading assets are financial instruments or other assets we either: • acquire principally for the purpose of selling in the short-term; or • hold as part of a portfolio we manage for short-term profit making. 2023 $m 28,074 3,885 4,881 164 37,004 2022 $m 27,291 3,941 3,860 145 35,237 Trading assets include commodity inventories measured at fair value less cost to sell in accordance with the broker trader exemption under AASB 102 Inventories. We recognise purchases and sales of trading assets on trade date: • initially, we measure them at fair value; and • subsequently, we measure them in the balance sheet at their fair value with any change in fair value recognised in profit or loss. Assets disclosed as Trading assets are subject to the general classification and measurement policy for Financial Assets outlined at the commencement of the Group’s financial assets disclosures on page 113. KEY JUDGEMENTS AND ESTIMATES Judgement is required when applying the valuation techniques used to determine the fair value of trading assets not valued using quoted market prices. Refer to Note 19 Fair Value of Financial Assets and Financial Liabilities for further details. 114 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 115 11. DERIVATIVE FINANCIAL INSTRUMENTS Fair Value Derivative financial instruments - held for trading Derivative financial instruments - designated in hedging relationships Derivative financial instruments FEATURES Assets 2023 $m 60,059 347 60,406 Liabilities 2023 $m (57,210) (272) (57,482) Assets 2022 $m 89,716 458 90,174 Liabilities 2022 $m (84,793) (356) (85,149) Derivative financial instruments are contracts: • whose value is derived from an underlying price index (or other variable) defined in the contract - sometimes the value is derived from more than one variable; • that require little or no initial net investment; and • that are settled at a future date. Movements in the price of the underlying variables, which cause the value of the contract to fluctuate, are reflected in the fair value of the derivative. PURPOSE The Group’s derivative financial instruments have been categorised as following: Trading Derivatives held in order to: • meet customer needs for managing their own risks. • manage risks in the Group that are not in a designated hedge accounting relationship (some elements of balance sheet management). • undertake market making and positioning activities to generate profits from short-term fluctuations in prices or margins. Designated in Hedging Relationships Derivatives designated into hedge accounting relationships in order to minimise profit or loss volatility by matching movements in underlying positions relating to: • hedges of the Group’s exposures to interest rate risk and currency risk. • hedges of other exposures relating to non-trading positions. TYPES The Group offers or uses four different types of derivative financial instruments: Forwards Futures Swaps Options A contract documenting the rate of interest, or the currency exchange rate, to be paid or received on a notional principal amount at a future date. An exchange traded contract in which the parties agree to buy or sell an asset in the future for a price agreed on the transaction date, with a net settlement in cash paid on the future date without physical delivery of the asset. A contract in which two parties exchange one series of cash flows for another. A contract in which the buyer of the contract has the right - but not the obligation - to buy (known as a ‘call option’) or to sell (known as a ‘put option’) an asset or instrument at a set price on a future date. The seller has the corresponding obligation to fulfil the transaction to sell or buy the asset or instrument if the buyer exercises the option. 115 116 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 11. DERIVATIVE FINANCIAL INSTRUMENTS (continued) RISKS MANAGED The Group offers and uses the instruments described above to manage fluctuations in the following market factors: Foreign Exchange Currencies at current or determined rates of exchange. Interest Rate Commodity Fixed or variable interest rates applying to money lent, deposited or borrowed. Soft commodities (that is, agricultural products such as wheat, coffee, cocoa and sugar) and hard commodities (that is, mined products such as gold, oil and gas). Credit Risk of default by customers or third parties. The Group uses a number of central clearing counterparties and exchanges to settle derivative transactions. Different arrangements for posting of collateral exist with these exchanges: • some transactions are subject to clearing arrangements which result in separate recognition of collateral assets and liabilities, with the carrying values of the associated derivative assets and liabilities held at their fair value. • other transactions, are legally settled by the payment or receipt of collateral which reduces the carrying values of the related derivative instruments by the amount paid or received. DERIVATIVE FINANCIAL INSTRUMENTS – HELD FOR TRADING The majority of the Group’s derivative financial instruments are held for trading. The fair value of derivative financial instruments held for trading is: Fair Value Interest rate contracts Forward rate agreements Futures contracts Swap agreements Options Total Foreign exchange contracts Spot and forward contracts Swap agreements Options Total Commodity and other contracts Credit default swaps Derivative financial instruments - held for trading1 Assets 2023 $m Liabilities 2023 $m Assets 2022 $m Liabilities 2022 $m - 294 10,815 1,805 12,914 21,399 23,230 690 45,319 1,812 14 60,059 - (37) (15,194) (2,023) (17,254) (19,580) (18,172) (1,120) (38,872) (1,067) (17) (57,210) - 336 10,421 1,698 12,455 42,221 32,169 926 75,316 1,927 18 89,716 (1) (123) (15,031) (1,954) (17,109) (37,426) (27,548) (1,343) (66,317) (1,353) (14) (84,793) 1. Includes derivatives held for balance sheet management which are not designated into accounting hedge relationships. 116 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 117 11. DERIVATIVE FINANCIAL INSTRUMENTS (continued) DERIVATIVE FINANCIAL INSTRUMENTS – DESIGNATED IN HEDGING RELATIONSHIPS As set out in Note 1, under the accounting policy choice provided by AASB 9, the Group has continued to apply the hedge accounting requirements of AASB 139. There are three types of hedge accounting relationships the Group utilises: Objective of this hedging arrangement Recognition of effective hedge portion Recognition of ineffective hedge portion If a hedging instrument expires, or is sold, terminated, or exercised; or no longer qualifies for hedge accounting Fair value hedge Cash flow hedge Net investment hedge To hedge our exposure to changes to the fair value of a recognised asset or liability or unrecognised firm commitment caused by interest rate or foreign currency movements. To hedge our exposure to variability in cash flows of a recognised asset or liability, a firm commitment or a highly probable forecast transaction caused by interest rate, foreign currency and other price movements. To hedge our exposure to exchange rate differences arising from the translation of our foreign operations from their functional currency to Australian dollars. The following are recognised in profit or loss at the same time: • all changes in the fair value of the underlying item relating to the hedged risk; and • the change in the fair value of the derivatives. We recognise the effective portion of changes in the fair value of derivatives designated as a cash flow hedge in the cash flow hedge reserve. We recognise the effective portion of changes in the fair value of the hedging instrument in the foreign currency translation reserve (FCTR). Recognised immediately in Other operating income. When we recognise the hedged item in profit or loss, we recognise the related unamortised fair value adjustment in profit or loss. This may occur over time if the hedged item is amortised to profit or loss as part of the effective yield over the period to maturity. Only when we recognise the hedged item in profit or loss is the amount previously deferred in the cash flow hedge reserve transferred to profit or loss. The amount we defer in the foreign currency translation reserve remains in equity and is transferred to profit or loss only when we dispose of, or partially dispose of, the foreign operation. Hedged item sold or repaid We recognise the unamortised fair value adjustment immediately in profit or loss. Amounts accumulated in equity are transferred immediately to profit or loss. The gain or loss, or applicable proportion, we have recognised in equity is transferred to profit or loss on disposal or partial disposal of a foreign operation. 117 118 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 11. DERIVATIVE FINANCIAL INSTRUMENTS (continued) DERIVATIVE FINANCIAL INSTRUMENTS – DESIGNATED IN HEDGING RELATIONSHIPS (continued) The fair value of derivative financial instruments designated in hedging relationships is: Nominal amount $m 607 126,881 11,778 122,704 683 - 47 2023 2022 Assets $m Liabilities $m Nominal amount $m Assets $m Liabilities $m 5 32 243 17 50 - - - 604 (195) 106,366 (9) 17,361 (48) (19) - (1) 125,063 656 161 940 - 79 264 33 48 - 34 458 (37) (168) (3) (53) (44) (4) (47) (356) 262,700 347 (272) 251,151 Fair value hedges Foreign exchange spot and forward contracts Interest rate swap agreements Interest rate futures contracts Cash flow hedges Interest rate swap agreements Foreign exchange swap agreements Foreign exchange spot and forward contracts Net investment hedges Foreign exchange spot and forward contracts Derivative financial instruments - designated in hedging relationships 118 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 119 11. DERIVATIVE FINANCIAL INSTRUMENTS (continued) DERIVATIVE FINANCIAL INSTRUMENTS – DESIGNATED IN HEDGING RELATIONSHIPS (continued) The maturity profile of the nominal amounts of our hedging instruments held is: Average Rate Less than 3 months $m 3 to 12 months $m 1 to 5 years $m After 5 years $m Total $m Nominal Amount As at 30 September 2023 Fair value hedges Interest rate Interest Rate Foreign exchange HKD/AUD FX Rate Cash flow hedges Interest rate Interest Rate Foreign exchange1 Net investment hedges AUD/USD FX Rate USD/EUR FX Rate 2.38% 5.02 2.27% 0.74 0.91 Foreign exchange NZD/AUD FX Rate 1.09 As at 30 September 2022 Fair value hedges Interest rate Interest Rate Foreign exchange HKD/AUD FX Rate Cash flow hedges Interest rate Interest Rate Foreign exchange1 Net investment hedges Foreign exchange AUD/USD FX Rate USD/EUR FX Rate TWD/AUD FX Rate THB/AUD FX Rate 1.65% 5.43 1.59% 0.74 0.91 20.68 25.05 2,314 607 10,533 79,350 46,462 138,659 - - - 607 7,573 37,630 76,359 1,142 122,704 - - - 47 - - 683 683 - 47 10,931 604 17,322 - 65,259 - 30,215 123,727 - 604 3,317 32,145 88,461 1,140 125,063 40 121 794 146 - - 656 817 - 940 1. Hedges of foreign exchange risk cover multiple currency pairs. The table reflects the larger currency pairs only. 119 120 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 11. DERIVATIVE FINANCIAL INSTRUMENTS (continued) DERIVATIVE FINANCIAL INSTRUMENTS – DESIGNATED IN HEDGING RELATIONSHIPS (continued) The impacts of ineffectiveness from our designated hedge relationships by type of hedge relationship and type of risk being hedged are: As at 30 September 2023 Fair value hedges1 Interest rate Foreign exchange Cash flow hedges1 Interest rate Foreign exchange Net investment hedges1 Foreign exchange As at 30 September 2022 Fair value hedges1 Interest rate Foreign exchange Cash flow hedges1 Interest rate Foreign exchange Net investment hedges1 Foreign exchange Ineffectiveness Change in value of hedging instrument2 $m Change in value of hedged item $m Hedge ineffectiveness recognised in profit or loss3 $m Amount reclassified from the cash flow hedge reserve or FCTR to profit or loss4 $m (846) (4) 280 - (39) 697 (55) (3,619) (4) 870 4 (239) - 39 (719) 55 3,453 4 62 (62) 24 - 41 - - (22) - (166) - - - - (13) 9 79 - - (13) 1 - 1. All hedging instruments are classified as derivative financial instruments. 2. Changes in value of hedging instruments is before any adjustments for Settle to Market clearing arrangements. 3. Recognised in Other operating income. 4. Recognised in Net interest income and Other operating income. 120 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 121 11. DERIVATIVE FINANCIAL INSTRUMENTS (continued) DERIVATIVE FINANCIAL INSTRUMENTS – DESIGNATED IN HEDGING RELATIONSHIPS (continued) The hedged items in relation to the Group’s fair value hedges are: Balance sheet presentation Hedged risk Carrying amount Assets $m Liabilities $m Accumulated fair value hedge adjustments on the hedged item Assets $m Liabilities $m As at 30 September 2023 Fixed rate loans and advances Net loans and advances Interest rate 3,472 - Fixed rate debt issuance Debt issuances Interest rate - (66,190) Fixed rate investment securities at FVOCI1 Investment securities Interest rate Equity securities at FVOCI1 Investment securities Foreign exchange 61,082 607 - - (139) - (5,121) 79 - 4,163 - - Total As at 30 September 2022 65,161 (66,190) (5,181) 4,163 Fixed rate loans and advances Net loans and advances Interest rate 10,252 - Fixed rate debt issuance Debt issuances Interest rate - (51,531) Fixed rate investment securities at FVOCI1 Investment securities Interest rate Equity securities at FVOCI1 Investment securities Foreign exchange 53,915 604 - - (369) - (5,349) 75 - 3,721 - - Total 64,771 (51,531) (5,643) 3,721 1. The carrying amount of debt and equity instruments at FVOCI does not include the fair value hedge adjustment. The fair value hedge adjustment is included in other comprehensive income. The cumulative amount of fair value hedge adjustments relating to ceased hedge relationships remaining on the Balance Sheet is -$13 million (2022: -$7 million). 121 122 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 11. DERIVATIVE FINANCIAL INSTRUMENTS (continued) DERIVATIVE FINANCIAL INSTRUMENTS – DESIGNATED IN HEDGING RELATIONSHIPS (continued) The hedged items in relation to the Group’s cash flow and net investment hedges are: As at 30 September 2023 Cash flow hedges Floating rate loans and advances Floating rate customer deposits Foreign currency debt issuances Highly probable forecast transactions Net investment hedges Foreign operations As at 30 September 2022 Cash flow hedges Floating rate loans and advances Floating rate customer deposits Foreign currency debt issuances Highly probable forecast transactions Net investment hedges Foreign operations Hedged risk Interest rate Interest rate Foreign exchange Foreign exchange Foreign exchange Interest rate Interest rate Foreign exchange Foreign exchange Foreign exchange Cash flow hedge reserve Foreign currency translation reserve Continuing hedges $m Discontinued hedges $m Continuing hedges $m Discontinued hedges $m (3,482) 794 - - - (4,286) 1,357 (1) (7) - 11 (1) - - - 19 5 (1) - - - - - - - - - - 12 49 - - - - - - - - 43 (149) 122 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 123 NOTES TO THE FINANCIAL STATEMENTS 11. DERIVATIVE FINANCIAL INSTRUMENTS (continued) DERIVATIVE FINANCIAL INSTRUMENTS – DESIGNATED IN HEDGING RELATIONSHIPS (continued) The table below details the reconciliation of the Group’s cash flow hedge reserve by risk type: Balance at 1 October 2021 Fair value gains/(losses) Transferred to profit or loss Income taxes and others Balance at 30 September 2022 Fair value gains/(losses) Transferred to profit or loss Income taxes and others Balance at 30 September 2023 Interest rate $m Foreign currency $m 398 (3,453) (13) 1,040 (2,028) 239 (13) (69) (1,871) (5) (4) 1 - (8) - 9 (2) (1) Total $m 393 (3,457) (12) 1,040 (2,036) 239 (4) (71) (1,872) Hedges of net investments in a foreign operation resulted in a $40 million increase in FCTR during the year (2022: $62 million increase). 123 124 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 11. DERIVATIVE FINANCIAL INSTRUMENTS (continued) RECOGNITION AND MEASUREMENT Recognition Initially and at each reporting date, we recognise all derivatives at fair value. If the fair value of a derivative is positive, then we carry it as an asset, but if its value is negative, then we carry it as a liability. Valuation adjustments are integral in determining the fair value of derivatives. This includes: • a credit valuation adjustment to reflect the counterparty risk and/or event of default; and • a funding valuation adjustment to account for funding costs and benefits in the derivatives portfolio. Derecognition of assets and liabilities We remove derivative assets from our Balance Sheet when the contracts expire or we have transferred substantially all the risks and rewards of ownership. We remove derivative liabilities from our Balance Sheet when the Group’s contractual obligations are discharged, cancelled or expired. Impact on the Income Statement Hedge effectiveness With respect to derivatives cleared through a central clearing counterparty or exchange, derivative assets or liabilities may be derecognised in accordance with the principle above when collateral is settled, depending on the legal arrangements in place for each instrument. The recognition of gains or losses on derivative financial instruments depends on whether the derivative is held for trading or is designated in a hedge accounting relationship. For derivative financial instruments held for trading, gains or losses from changes in the fair value are recognised in profit or loss. For an instrument designated in a hedge accounting relationship, the recognition of gains or losses depends on the nature of the item being hedged. Refer to the table on page 117 for details of the recognition approach applied for each type of hedge accounting relationship. Sources of hedge accounting ineffectiveness may arise from differences in the interest rate reference rate, margins, or rate set differences and differences in discounting between the hedged items and the hedging instruments. To qualify for hedge accounting under AASB 139, a hedge relationship is expected to be highly effective. A hedge relationship is highly effective only if the following conditions are met: • the hedge is expected to be highly effective in achieving offsetting changes in fair value or cash flows attributable to the hedged risk during the period for which the hedge is designated (prospective effectiveness); and • the actual results of the hedge are within the range of 80-125% (retrospective effectiveness). The Group monitors hedge effectiveness on a regular basis but at a minimum at each reporting date. KEY JUDGEMENTS AND ESTIMATES Judgement is required when we select the valuation techniques used to determine the fair value of derivatives, particularly the selection of valuation inputs that are not readily observable, and the application of valuation adjustments to certain derivatives. Refer to Note 19 Fair Value of Financial Assets and Financial Liabilities for further details. 124 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 125 12. INVESTMENT SECURITIES 3,826 7,607 1,393 4,758 7,791 1,353 2023 84,603 2022 72,251 Government securities Corporate and financial institution securities Other securities Equity securities Investment securities measured at FVOCI Debt securities Equity securities Investment securities measured at amortised cost Debt securities Investment Securities measured at FVTPL Debt securities Total The maturity profile of investment securities is as follows: As at 30 September 2023 Government securities Corporate and financial institution securities Other securities Equity securities Total As at 30 September 2022 Government securities Corporate and financial institution securities Other securities Equity securities Total 2023 $m 88,271 1,393 2022 $m 76,817 1,353 7,752 7,943 13 97,429 40 86,153 No maturity $m - - - 1,393 1,393 - 2 - 1,353 1,355 Total $m 84,603 7,607 3,826 1,393 97,429 72,251 7,791 4,758 1,353 86,153 Less than 3 months $m 3 to 12 months 1 to 5 years After 5 years $m $m $m 8,807 10,233 29,482 36,081 358 617 - 1,218 591 - 5,973 602 - 58 2,016 - 9,782 12,042 36,057 38,155 6,544 14,045 29,806 21,856 324 429 - 2,462 423 - 4,906 543 - 97 3,363 - 7,297 16,930 35,255 25,316 During the year, the Group recognised a net gain (before tax) of $9 million (2022: $28 million) in Other operating income from the recycling of gains/losses previously recognised in Other comprehensive income in respect of debt securities at FVOCI. 125 126 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information ANZ 2023 ANNUAL REPORT NOTES TO THE FINANCIAL STATEMENTS (continued) RECOGNITION AND MEASUREMENT Investment securities are those financial assets in security form (that is, transferable debt or equity instruments) that are not held for trading purposes. By way of exception, bills of exchange (a form of security/transferable instrument) which are used to facilitate the Group’s customer lending activities are classified as Loans and advances (rather than Investment securities) to better reflect the substance of the arrangement. Equity investments not held for trading purposes may be designated at FVOCI on an instrument by instrument basis. If this election is made, gains or losses are not reclassified from Other comprehensive income to profit or loss on disposal of the investment. However, gains or losses may be reclassified within equity. Assets disclosed as Investment securities are subject to the general classification and measurement policy for Financial Assets outlined at the commencement of the Group’s financial asset disclosures on page 113. Additionally, expected credit losses associated with ‘Investment securities - debt securities at amortised cost’ and ‘Investment securities - debt securities at FVOCI’ are recognised and measured in accordance with the accounting policy outlined in Note 14 Allowance for Expected Credit Losses. For ‘Investment securities - debt securities at FVOCI’, the allowance for Expected Credit Loss (ECL) is recognised in the FVOCI reserve in equity with a corresponding charge to profit or loss. KEY JUDGEMENTS AND ESTIMATES Judgement is required when we select valuation techniques used to determine the fair value of assets not valued using quoted market prices, particularly the selection of valuation inputs that are not readily observable. Refer to Note 19 Fair Value of Financial Assets and Financial Liabilities for further details. 126 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 127 13. NET LOANS AND ADVANCES The following table provides details of Net loans and advances: Overdrafts Credit cards Commercial bills Term loans – housing Term loans – non-housing1 Other Subtotal Unearned income2 Capitalised brokerage and other origination costs2 Gross loans and advances Allowance for expected credit losses (refer to Note 14) Net loans and advances Residual contractual maturity: Within one year More than one year Net loans and advances Carried on Balance Sheet at: Amortised cost Fair value through profit or loss1 Net loans and advances 2023 $m 5,552 6,805 4,682 404,491 284,808 1,292 707,630 (515) 3,475 710,590 (3,546) 707,044 152,318 554,726 707,044 685,156 21,888 707,044 2022 $m 5,266 6,755 5,214 374,625 279,730 2,035 673,625 (518) 2,882 675,989 (3,582) 672,407 146,142 526,265 672,407 667,732 4,675 672,407 1. During 2023, the Group commenced the management of repurchase agreements and reverse repurchase agreements on a fair value basis within the trading book in its Markets business. This resulted in the associated repurchase and reverse repurchase agreements being recognised and measured at FVTPL. 2. Amortised over the expected life of the loan. RECOGNITION AND MEASUREMENT Loans and advances are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market and are facilities the Group provides directly to customers or through third party channels. Loans and advances are initially recognised at fair value plus transaction costs directly attributable to the issue of the loan or advance, which are primarily brokerage and other origination costs which we amortise over the estimated life of the loan. Subsequently, we then measure loans and advances at amortised cost using the effective interest rate method, net of any allowance for expected credit losses, or at fair value when they are specifically designated on initial recognition as FVTPL, are classified as held for sale or when held for trading. Refer to Note 19 Fair Value of Financial Assets and Financial Liabilities for further details. We classify contracts to lease assets and hire purchase agreements as finance leases if they transfer substantially all the risks and rewards of ownership of the asset to the customer or an unrelated third party. We include these facilities in ‘Other’ in the table above. The Group enters into transactions in which it transfers financial assets that are recognised on its Balance Sheet. When the Group retains substantially all of the risks and rewards of the transferred assets, the transferred assets remain on the Group’s Balance Sheet, however if substantially all the risks and rewards are transferred, the Group derecognises the asset. If the risks and rewards are partially retained and control over the asset is lost, the Group derecognises the asset. If control over the asset is not lost, the Group continues to recognise the asset to the extent of its continuing involvement. We separately recognise the rights and obligations retained, or created, in the transfer of assets as appropriate. Assets disclosed as Net loans and advances are subject to the general classification and measurement policy for financial assets outlined on page 113. Additionally, expected credit losses associated with loans and advances at amortised cost are recognised and measured in accordance with the accounting policy outlined in Note 14 Allowance for Expected Credit Losses. 127 128 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 14. ALLOWANCE FOR EXPECTED CREDIT LOSSES Net loans and advances at amortised cost Off-balance sheet commitments Investment securities - debt securities at amortised cost Total Other comprehensive income Investment securities - debt securities at FVOCI1 Collectively assessed $m 3,180 817 35 4,032 2023 Individually assessed $m 366 10 - 376 Collectively assessed $m 3,049 766 38 3,853 2022 Individually assessed $m 533 9 - 542 Total $m 3,546 827 35 4,408 Total $m 3,582 775 38 4,395 15 - 15 10 - 10 1. For FVOCI assets, the allowance for ECL does not alter the carrying amount which remains at fair value. Instead, the allowance for ECL is recognised in Other comprehensive income with a corresponding charge to profit or loss. The following tables present the movement in the allowance for ECL for the year. Net loans and advances - at amortised cost Allowance for ECL is included in Net loans and advances. As at 1 October 2021 Transfer between stages New and increased provisions (net of releases) Write-backs Bad debts written off (excluding recoveries) Foreign currency translation and other movements2 As at 30 September 2022 Transfer between stages New and increased provisions (net of releases) Write-backs Bad debts written off (excluding recoveries) Foreign currency translation and other movements2 As at 30 September 2023 Stage 1 $m 968 219 (48) - - 2 1,141 148 (73) - - 11 1,227 Stage 2 $m 1,994 (224) (202) - - (20) 1,548 (138) 202 - - 12 1,624 Stage 31 Collectively assessed $m 417 (95) 42 - - (4) 360 Individually assessed $m 666 100 420 (222) (428) (3) 533 (94) 61 - - 2 329 84 388 (212) (409) (18) 366 Total $m 4,045 - 212 (222) (428) (25) 3,582 - 578 (212) (409) 7 3,546 1. The Group’s credit exposures that are purchased or originated credit-impaired (POCI) are insignificant. 2. Other movements include the impacts of discount unwind on individually assessed allowance for ECL or the impact of divestments completed during the year. 128 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 129 14. ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued) Off-balance sheet commitments - undrawn and contingent facilities Allowance for ECL is included in Other provisions. As at 1 October 2021 Transfer between stages New and increased provisions (net of releases) Write-backs Foreign currency translation and other movements2 As at 30 September 2022 Transfer between stages New and increased provisions (net of releases) Write-backs Foreign currency translation and other movements2 As at 30 September 2023 1. The Group’s credit exposures that are POCI are insignificant. 2. Other movements include impact of divestments completed during the year. Investment securities - debt securities at amortised cost Allowance for ECL is included in Investment securities. As at 30 September 2022 As at 30 September 2023 Stage 1 $m 555 40 7 - (9) 593 31 - - 6 630 Stage 2 $m 211 (34) (28) - (5) 144 (29) 46 - 1 162 Stage 31 Collectively assessed $m 19 (8) 18 - - 29 Individually assessed $m 21 2 (2) (11) (1) 9 (4) (1) - 1 25 2 2 (4) 1 10 Stage 1 $m 38 35 Stage 2 $m - - Stage 3 Collectively assessed $m - - Individually assessed $m - - Investment securities - debt securities at FVOCI As FVOCI assets are measured at fair value, there is no separate allowance for ECL. Instead, the allowance for ECL is recognised in Other comprehensive income with a corresponding charge to profit or loss. As at 30 September 2022 As at 30 September 2023 Stage 1 $m 10 15 Stage 2 $m - - Stage 3 Collectively assessed $m - - Individually assessed $m - - Total $m 806 - (5) (11) (15) 775 - 47 (4) 9 827 Total $m 38 35 Total $m 10 15 129 130 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 14. ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued) CREDIT IMPAIRMENT CHARGE - INCOME STATEMENT Credit impairment charge/(release) analysis New and increased provisions (net of releases)1,2 - Collectively assessed - Individually assessed Write-backs3 Recoveries of amounts previously written-off Total credit impairment charge 1. Includes the impact of transfers between collectively assessed and individually assessed. 2. New and increased provisions (net of releases) includes: Net loans and advances at amortised cost Off-balance sheet commitments Investment securities - debt securities at amortised cost Investment securities - debt securities at FVOCI Total Consolidated 2023 2022 Collectively assessed $m Individually assessed $m Collectively assessed $m Individually assessed $m 106 43 (1) 4 152 472 (308) 520 4 - - (5) 3 (1) - - - 476 (311) 520 2023 $m 152 476 (216) (167) 245 2022 $m (311) 520 (233) (208) (232) 3. Consists of write-backs in Net loans and advances at amortised cost of $212 million (2022: $222 million) and Off-balance sheet commitments of $4 million (2022: $11 million) for the Group. The contractual amount outstanding on financial assets that were written off during the year and that are still subject to enforcement activity is $147 million (2022: $143 million) for the Group. 130 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 131 14. ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued) RECOGNITION AND MEASUREMENT EXPECTED CREDIT LOSS MODEL The measurement of expected credit losses reflects an unbiased, probability weighted prediction which evaluates a range of scenarios and takes into account the time value of money, past events, current conditions and forecasts of future economic conditions. Expected credit losses are either measured over 12 months or the expected lifetime of the financial asset, depending on credit deterioration since origination, according to the following three-stage approach: • Stage 1: At the origination of a financial asset, and where there has not been a Significant Increase in Credit Risk (SICR) since origination, an allowance for ECL is recognised reflecting the expected credit losses resulting from default events that are possible within the next 12 months from the reporting date. For instruments with a remaining maturity of less than 12 months, expected credit losses are estimated based on default events that are possible over the remaining time to maturity. • Stage 2: Where there has been a SICR since origination, an allowance for ECL is recognised reflecting expected credit losses resulting from all possible default events over the expected life of a financial instrument. If credit risk were to improve in a subsequent period such that the increase in credit risk since origination is no longer considered significant, the exposure returns to a Stage 1 classification with ECL measured accordingly. • Stage 3: Where there is objective evidence of impairment, an allowance equivalent to lifetime ECL is recognised. Expected credit losses are estimated on a collective basis for exposures in Stage 1 and Stage 2, and on either a collective or individual basis when transferred to Stage 3. MEASUREMENT OF EXPECTED CREDIT LOSS ECL is calculated as the product of the following credit risk factors at a facility level, discounted to incorporate the time value of money: • Probability of default (PD) - the estimate of the likelihood that a borrower will default over a given period; • Exposure at default (EAD) - the expected balance sheet exposure at default taking into account repayments of principal and interest, expected additional drawdowns and accrued interest; and • Loss given default (LGD) - the expected loss in the event of the borrower defaulting, expressed as a percentage of the facility's EAD, taking into account direct and indirect recovery costs. These credit risk factors are adjusted for current and forward-looking information through the use of macroeconomic variables. EXPECTED LIFE When estimating ECL for exposures in Stage 2 and 3, the Group considers the expected lifetime over which it is exposed to credit risk. For non-retail portfolios, the Group uses the maximum contractual period as the expected lifetime for non-revolving credit facilities. For non-retail revolving credit facilities, such as corporate lines of credit, the expected life reflects the Group’s contractual right to withdraw a facility as part of a contractually agreed annual review, after taking into account the applicable notice period. For retail portfolios, the expected lifetime is determined using a behavioural term, taking into account expected prepayment behaviour and events that give rise to substantial modifications. DEFINITION OF DEFAULT, CREDIT IMPAIRED AND WRITE-OFFS The definition of default used in measuring ECL is aligned to the definition used for internal credit risk management purposes across all portfolios. This definition is also in line with the regulatory definition of default. Default occurs when there are indicators that a debtor is unlikely to fully satisfy contractual credit obligations to the Group, or the exposure is 90 days past due. Financial assets, including those that are well secured, are considered credit impaired for financial reporting purposes when they default. When there is no realistic probability of recovery, loans are written off against the related impairment allowance on completion of the Group’s internal processes and when all reasonably expected recoveries have been collected. In subsequent periods, any recoveries of amounts previously written-off are recorded as a release to the credit impairment charge in the income statement. 131 132 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 14. ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued) RECOGNITION AND MEASUREMENT (continued) MODIFIED FINANCIAL ASSETS If the contractual terms of a financial asset are modified or an existing financial asset is replaced with a new one for either credit or commercial reasons, an assessment is made to determine if the changes to the terms of the existing financial asset are considered substantial. This assessment considers both changes in cash flows arising from the modified terms as well as changes in the overall instrument risk profile; for example, changes in the principal (credit limit), term, or type of underlying collateral. Where a modification is considered non-substantial, the existing financial asset is not derecognised and its date of origination continues to be used to determine SICR. Where a modification is considered substantial, the existing financial asset is derecognised and a new financial asset is recognised at its fair value on the modification date, which also becomes the date of origination used to determine SICR for this new asset. SIGNIFICANT INCREASE IN CREDIT RISK (SICR) Stage 2 assets are those that have experienced a SICR since origination. In determining what constitutes a SICR, the Group considers both qualitative and quantitative information: i. Internal credit rating grade For the majority of portfolios, the primary indicator of a SICR is a significant deterioration in the internal credit rating grade of a facility since origination and is measured by application of thresholds. For non-retail portfolios, a SICR is determined by comparing the Customer Credit Rating (CCR) applicable to a facility at reporting date to the CCR at origination of that facility. A CCR is assigned to each borrower which reflects the PD of the borrower and incorporates both borrower and non-borrower specific information, including forward-looking information. CCRs are subject to review at least annually or more frequently when an event occurs which could affect the credit risk of the customer. For retail portfolios, a SICR is determined, depending on the type of facility, by either comparing the scenario weighted lifetime PD at the reporting date to that at origination, or by reference to customer behavioural score thresholds. The scenario weighted lifetime probability of default may increase significantly if: • there has been a deterioration in the economic outlook, or an increase in economic uncertainty; or • there has been a deterioration in the customer’s overall credit position, or ability to manage their credit obligations. ii. Backstop criteria The Group uses 30 days past due arrears as a backstop criterion for both non-retail and retail portfolios. For retail portfolios only, facilities are required to demonstrate three to six months of good payment behaviour prior to being allocated back to Stage 1. FORWARD-LOOKING INFORMATION Forward-looking information is incorporated into both our assessment of whether a financial asset has experienced a SICR since origination and in our estimate of ECL. In applying forward-looking information for estimating ECL, the Group considers four probability-weighted forecast economic scenarios as follows: i. Base case scenario The base case scenario is ANZ’s view of future macroeconomic conditions. It reflects management’s assumptions used for strategic planning and budgeting, and also informs the Group Internal Capital Adequacy Assessment Process (ICAAP) which is the process the Group applies in strategic and capital planning over a 3-year time horizon; ii. Upside and iii. Downside scenarios The upside and downside scenarios are fixed by reference to average economic cycle conditions (that is, they are not based on the economic conditions prevailing at balance date) and are based on a combination of more optimistic (in the case of the upside) and pessimistic (in the case of the downside) economic events and uncertainty over long term horizons; and iv. Severe downside scenario To better reflect the current economic conditions and geopolitical environment, the Group altered the severe downside scenario in 2022 from a scenario fixed by reference to average economic cycle conditions to one which aligns with the scenario used for Group- wide stress testing. 132 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 133 14. ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued) RECOGNITION AND MEASUREMENT (continued) FORWARD-LOOKING INFORMATION (continued) The four scenarios are described in terms of macroeconomic variables used in the PD, LGD and EAD models (collectively the ECL models) depending on the lending portfolio and country of the borrower. Examples of the macroeconomic variables include unemployment rates, Gross Domestic Product (GDP) growth rates, residential property price indices, commercial property price indices and consumer price indices. Probability weighting of each scenario is determined by management considering the risks and uncertainties surrounding the base case economic scenario, as well as specific portfolio considerations where required. The Group Asset and Liability Committee (GALCO) is responsible for reviewing and approving the base case economic scenario and the Credit and Market Risk Committee (CMRC) approves the probability weights applied to each scenario. Where applicable, temporary adjustments may be made to account for situations where known or expected risks have not been adequately addressed in the modelling process. CMRC is responsible for approving such adjustments. KEY JUDGEMENTS AND ESTIMATES Collectively assessed allowance for expected credit losses In estimating collectively assessed ECL, the Group makes judgements and assumptions in relation to: • the selection of an estimation technique or modelling methodology; and • the selection of inputs for those models, and the interdependencies between those inputs. The following table summarises the key judgements and assumptions in relation to the model inputs and the interdependencies between those inputs, and highlights significant changes during the current period. The judgements and associated assumptions have been made within the context of the uncertainty as to how various factors might impact the global economy and reflect historical experience and other factors that are considered to be relevant, including expectations of future events that are believed to be reasonable under the circumstances. The Group’s ECL estimates are inherently uncertain and, as a result, actual results may differ from these estimates. Considerations for the year ended 30 September 2023 The determination of SICR has been applied consistent with prior periods. Judgement/Assumption Description Determining when a Significant Increase in Credit Risk has occurred or reversed In the measurement of ECL, judgement is involved in determining whether there has been a SICR since initial recognition of a loan, which would result in it moving from Stage 1 to Stage 2. This is a key area of judgement since transition from Stage 1 to Stage 2 increases the ECL from an allowance based on the probability of default (PD) in the next 12 months, to an allowance for lifetime expected credit losses. Subsequent decreases in credit risk resulting in transition from Stage 2 to Stage 1 may similarly result in significant changes in the ECL allowance. The setting of precise SICR trigger points requires judgement which may have a material impact upon the size of the ECL allowance. The Group monitors the effectiveness of SICR criteria on an ongoing basis. 133 134 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 14. ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued) KEY JUDGEMENTS AND ESTIMATES (continued) Judgement/Assumption Description Measuring both 12- month and lifetime expected credit losses Base case economic forecast The PD, LGD and EAD factors used in determining ECL are point-in-time measures reflecting the relevant forward-looking information determined by management. Judgement is involved in determining which forward-looking information is relevant for particular lending portfolios and for determining each portfolio’s point-in-time sensitivity. In addition, judgement is required where behavioural characteristics are applied in estimating the lifetime of a facility which is used in measuring ECL. The Group derives a forward-looking ‘base case’ economic scenario which reflects ANZ Research - Economics’ (ANZ Economics) view of future macroeconomic conditions. Probability weighting of each economic scenario (base case, upside, downside and severe downside scenarios)1 Management temporary adjustments Probability weighting of each economic scenario is determined by management considering the risks and uncertainties surrounding the base case economic scenario at each measurement date. The assigned probability weightings in Australia, New Zealand and Rest of World are subject to a high degree of inherent uncertainty and therefore the actual outcomes may be significantly different to those projected. Management temporary adjustments to the ECL allowance are used in circumstances where it is judged that our existing inputs, assumptions and model techniques do not capture all the risk factors relevant to our lending portfolios. Emerging local or global macroeconomic, microeconomic or political events, natural disasters, and natural hazards that are not incorporated into our current parameters, risk ratings, or forward-looking information are examples of such circumstances. Considerations for the year ended 30 September 2023 The PD, LGD and EAD models are subject to the Group’s model risk policy that stipulates periodic model monitoring and re-validation, and defines approval procedures and authorities according to model materiality. There were no material changes to the policy. There have been no changes to the types of forward- looking variables (key economic drivers) used as model inputs. As at 30 September 2023, the base case assumptions have been updated to reflect slowing economies and reduced levels of household consumption in Australia and New Zealand associated with continuing high interest rates and elevated levels of inflation. The expected outcomes of key economic drivers for the base case scenario at 30 September 2023 are described below under the heading “Base case economic forecast assumptions”. Probability weightings in the current period have been adjusted to reflect our assessment of the downside risks from the impact of continued high interest rates and inflation on the economies in which the Group operates. Weightings for current and prior periods are as detailed in the section below under the heading on ‘Probability weightings’. Management have continued to apply adjustments to accommodate uncertainty associated with higher inflation and interest rates. Management overlays have been made for risks particular to retail, including home loans, credit cards and small business in Australia, and for mortgages, commercial property and agri in New Zealand. Management has considered and concluded no temporary adjustment is required at 30 September 2023 to the ECL in relation to climate- or weather-related events during the year. 1. The upside and downside scenarios are fixed by reference to average economic cycle conditions (that is, they are not based on the economic conditions prevailing at balance date) and are based on a combination of more optimistic (in the case of the upside) and pessimistic (in the case of the downside) economic conditions. 134 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 135 14. ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued) KEY JUDGEMENTS AND ESTIMATES (continued) Base case economic forecast assumptions Continuing uncertainties described above increase the risk of the economic forecast resulting in an understatement or overstatement of the ECL balance. The economic drivers of the base case economic forecasts, reflective of ANZ Economics’ view of future macroeconomic conditions used at 30 September 2023 are set out below. For the years following the near term forecasts below, the ECL models apply simplified assumptions for the economic conditions to calculate lifetime loss. Forecast calendar year 2024 2023 2025 Australia GDP (annual % change) Unemployment rate (annual average) Residential property prices (annual % change) Consumer price index (annual average % change) New Zealand GDP (annual % change) Unemployment rate (annual average) Residential property prices (annual % change) Consumer price index (annual average % change) Rest of World GDP (annual % change) Consumer price index (annual average % change) 1.5 3.6 5.9 5.6 0.7 3.8 -0.6 6.0 1.8 3.9 1.3 4.4 2.8 3.5 0.3 4.8 2.3 3.8 0.9 2.9 2.2 4.5 4.3 2.9 1.5 5.1 3.2 2.2 2.0 2.2 The base case economic forecasts for Australia, New Zealand and Rest of World are for continuing slowdowns in economic activity. Continued high inflation in Australia and New Zealand is expected to keep interest rates high and dampen growth over the forecast period. Probability weightings Probability weightings for each scenario are determined by management considering the risks and uncertainties surrounding the base case economic scenario including the uncertainties described above. The average base case weighting has increased to 45.9% (Sep 22: 45%) as the downside and severe downside scenario weightings have been revised. The average downside case weighting has increased to 41.2% (Sep 22: 40%), and the average severe downside case weighting has decreased to 12.9% (Sep 22: 15%). The assigned probability weightings in Australia, New Zealand and Rest of World are subject to a high degree of inherent uncertainty and therefore the actual outcomes may be significantly different to those projected. The Group considers these weightings in each geography to provide estimates of the possible loss outcomes and taking into account short and long term inter-relationships within the Group’s credit portfolios. The average weightings applied across the Group are set out below: Base Upside Downside Severe downside 2023 45.9% 0.0% 41.2% 12.9% 2022 45.0% 0.0% 40.0% 15.0% 135 136 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 14. ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued) KEY JUDGEMENTS AND ESTIMATES (continued) ECL - Sensitivity analysis Given current economic uncertainties and the judgement applied to factors used in determining the expected default of borrowers in future periods, expected credit losses reported by the Group should be considered as a best estimate within a range of possible estimates. The table below illustrates the sensitivity of collectively assessed ECL to key factors used in determining it as at 30 September 2023: If 1% of Stage 1 facilities were included in Stage 2 If 1% of Stage 2 facilities were included in Stage 1 100% upside scenario 100% base scenario 100% downside scenario 100% severe downside scenario ECL $m 4,116 4,027 1,274 1,790 3,123 9,251 Impact $m 84 (5) (2,758) (2,242) (909) 5,219 Individually assessed allowance for expected credit losses In estimating individually assessed ECL, the Group makes judgements and assumptions in relation to expected repayments, the realisable value of collateral, business prospects for the customer, competing claims and the likely cost and duration of the work-out process. Judgements and assumptions in respect of these matters have been updated to reflect amongst other things, the uncertainties described above. 136 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 137 FINANCIAL LIABILITIES Outlined below is a description of how we classify and measure financial liabilities relevant to the note disclosures that follow. CLASSIFICATION AND MEASUREMENT Financial liabilities Financial liabilities are measured at amortised cost, or FVTPL when they are held for trading. Additionally, financial liabilities can be designated at FVTPL where: • the designation eliminates or significantly reduces an accounting mismatch which would otherwise arise; • a group of financial liabilities are managed and their performance are evaluated on a fair value basis, in accordance with a documented risk management strategy; or • the financial liability contains one or more embedded derivatives unless: a) the embedded derivative does not significantly modify the cash flows that otherwise would be required by the contract; or b) the embedded derivative is closely related to the host financial liability. Where financial liabilities are designated as measured at fair value, gains or losses relating to changes in the entity’s own credit risk are included in Other comprehensive income, except where doing so would create or enlarge an accounting mismatch in profit or loss. 137 138 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 15. DEPOSITS AND OTHER BORROWINGS 33,111 92,562 42,906 356,320 41,919 247,893 2023 39,222 103,580 50,906 369,460 Certificates of deposit Term deposits On demand and short term deposits Deposits not bearing interest Deposits from banks & securities sold under repurchase agreements1 Commercial paper and other borrowings Deposits and other borrowings Residual contractual maturity: Within one year More than one year Deposits and other borrowings Carried on Balance Sheet at: Amortised cost Fair value through profit or loss1 Deposits and other borrowings 34,049 200,064 Certificates of deposit Term deposits On demand and short term deposits 2022 Deposits not bearing interest Deposits from banks & securities sold under repurchase agreements Commercial paper and other borrowings 2023 $m 41,919 247,893 356,320 42,906 92,562 33,111 814,711 805,505 9,206 814,711 780,822 33,889 814,711 2022 $m 34,049 200,064 369,460 50,906 103,580 39,222 797,281 781,573 15,708 797,281 794,621 2,660 797,281 1. During 2023, the Group commenced the management of repurchase agreements and reverse repurchase agreements on a fair value basis within the trading book in its Markets business. This resulted in the associated repurchase and reverse repurchase agreements being recognised and measured at FVTPL. RECOGNITION AND MEASUREMENT For deposits and other borrowings that: • are not designated at FVTPL on initial recognition, we measure them at amortised cost and recognise their interest expense using the effective interest rate method; and • are managed on a fair value basis, reduce or eliminate an accounting mismatch or contain an embedded derivative, we designate them as measured at FVTPL. Refer to Note 19 Fair Value of Financial Assets and Financial Liabilities for further details. For deposits and other borrowings designated at fair value we recognise the amount of fair value gain or loss attributable to changes in the Group’s own credit risk in Other comprehensive income in retained earnings. Any remaining amount of fair value gain or loss we recognise directly in profit or loss. Once we have recognised an amount in other comprehensive income, we do not later reclassify it to profit or loss. Securities sold under repurchase agreements represent a liability to repurchase the financial assets that remain on our balance sheet since the risks and rewards of ownership remain with the Group. Over the life of the repurchase agreement, we recognise the difference between the sale price and the repurchase price and charge it to interest expense in profit or loss. 138 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 139 16. PAYABLES AND OTHER LIABILITIES Payables and accruals Liabilities at fair value1 Lease liabilities Trail commission liabilities Other liabilities Payables and other liabilities 1. Relate to securities sold short classified as held for trading and measured at FVTPL. RECOGNITION AND MEASUREMENT 2023 $m 5,739 5,267 951 1,469 1,619 15,045 2022 $m 2,896 3,239 1,040 1,320 1,340 9,835 The Group recognises liabilities when there is a present obligation to transfer economic resources as a result of past events. Below is the measurement basis for each item classified as other liabilities: • Payables, accruals and other liabilities are measured at the contractual amount payable or the best estimate of consideration required to settle the payable. • Liabilities at fair value relate to securities sold short, which we classify as held for trading and measure at FVTPL based on quoted prices in active markets. • Lease liabilities are initially measured at the present value of the future lease payments using the Group’s incremental borrowing rate at the lease commencement date. The carrying amount is then subsequently adjusted to reflect the interest on the lease liability, lease payments that have been made and any lease reassessments or modifications. • Trail commission liabilities are measured based on the present value of expected future trail commission payments taking into consideration average behavioural loan life and outstanding balances of broker originated loans. 139 140 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 17. DEBT ISSUANCES The Group, primarily via ANZBGL or other banking subsidiaries, uses a variety of funding programmes to issue senior debt (including covered bonds and securitisations) and subordinated debt. The difference between senior debt and subordinated debt is that holders of senior debt of a Group issuer take priority over holders of subordinated debt owed by that issuer. In the winding up of a Group issuer, the subordinated debt will be repaid by the relevant issuer only after the repayment of claims of its depositors, other creditors and the senior debt holders of that issuer. Senior debt Covered bonds Securitisation Total unsubordinated debt Subordinated debt - ANZBGL Additional Tier 1 capital - ANZBGL Tier 2 capital - Other subordinated debt securities Total subordinated debt Total debt issued Residual contractual maturity 1: Within one year More than one year No maturity date (instruments in perpetuity) Total debt issued Carried on Balance Sheet at: Amortised cost Fair value through profit or loss Total debt issued 2023 $m 63,233 18,223 880 82,336 8,232 23,707 1,739 33,678 116,014 21,746 92,856 1,412 116,014 114,678 1,336 116,014 1. Based on the final maturity date or, in the case of Additional Tier 1 capital securities, the mandatory conversion date (if any). TOTAL DEBT ISSUED BY CURRENCY The table below shows the Group’s issued debt by currency of issue, which broadly represents the debt holders’ base location. USD EUR AUD NZD JPY CHF GBP HKD Other United States dollars Euro Australian dollars New Zealand dollars Japanese yen Swiss francs Pounds sterling Hong Kong dollars Chinese yuan and Singapore dollars Total debt issued SUBORDINATED DEBT 2023 $m 32,723 26,990 47,043 1,575 1,993 1,039 2,230 1,407 1,014 116,014 2022 $m 52,324 12,967 1,115 66,406 7,705 17,907 1,716 27,328 93,734 25,208 66,660 1,866 93,734 92,623 1,111 93,734 2022 $m 25,527 19,923 36,398 1,628 2,159 954 5,261 771 1,113 93,734 Subordinated debt is issued by the Group out of its banking subsidiaries, ANZBGL and ANZ Bank New Zealand. The subordinated debt constitutes subordinated debt of both the Group and the relevant issuer but does not constitute regulatory capital for the Group. At 30 September 2023, all subordinated debt issued by ANZBGL (other than ANZBGL’s USD 300 million perpetual subordinated notes) qualifies as regulatory capital for ANZBGL. Depending on their terms and conditions, the subordinated debt instruments issued by ANZBGL are classified as either Additional Tier 1 (AT1) capital for ANZBGL (in the case of the ANZ Capital Notes (ANZ CN) and ANZ Capital Securities (ANZ CS)) or Tier 2 capital for ANZBGL (in the case of the term subordinated notes) for APRA’s capital adequacy purposes. Subordinated debt issued externally by ANZ Bank New Zealand will constitute Tier 2 capital for ANZ Bank New Zealand for the purposes of the Reserve Bank of New Zealand’s (RBNZ) capital requirements. 140 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 141 17. DEBT ISSUANCES (continued) AT1 Capital All outstanding AT1 capital instruments issued by ANZBGL are Basel III fully compliant instruments (refer to Note 25 Capital Management for further information about Basel III) for APRA’s capital adequacy purposes. Each of the ANZ CN and ANZ CS rank equally with each other. Distributions on the AT1 capital instruments are non-cumulative and subject to the issuer’s absolute discretion and certain payment conditions (including regulatory requirements). Distributions on ANZ CNs are franked in line with the franking applied to ANZGHL’s ordinary shares. Where specified, the AT1 capital instruments provide the issuer with an early redemption or conversion option on a specified date and in certain other circumstances (such as a tax or regulatory event). This redemption option is subject to APRA’s prior written approval. Each of the AT1 capital instruments will immediately convert into a variable number of ANZGHL’s ordinary shares (based on the average market price of the shares immediately prior to conversion less a 1% discount, subject to a maximum conversion number of ANZGHL’s ordinary shares) if: • ANZBGL’s Common Equity Tier 1 capital ratios are equal to or less than 5.125% - known as a Common Equity Capital Trigger Event; or • APRA notifies ANZBGL that, without the conversion or write-off of certain securities or a public sector injection of capital (or equivalent support), it considers that ANZBGL would become non-viable – known as a Non-Viability Trigger Event. Where specified, AT1 capital instruments mandatorily convert into a variable number of ANZGHL’s ordinary shares (based on the average market price of the shares immediately prior to conversion less a 1% discount): • on a specified mandatory conversion date; or • on an earlier date under certain circumstances as set out in the terms. However, the mandatory conversion is deferred for a specified period if certain conversion tests are not met. If the AT1 capital securities convert, and the holders receive ANZGHL ordinary shares, then: • the AT1 capital securities are transferred to ANZGHL for their face value; • ANZBGL shall redeem the securities and simultaneously issue ordinary shares to its parent ANZ BH Limited (based on its share price calculated by reference to its consolidated net assets, subject to a maximum conversion number); and • ANZ BH Limited will issue shares to ANZGHL (calculated on the same basis). Preference shares issued externally by ANZ Bank New Zealand will constitute additional tier 1 capital for ANZ Bank New Zealand for the purposes of the RBNZ’s capital requirements, however they will not constitute Additional Tier 1 capital for the ANZBGL Group as the terms of the preference shares do not satisfy APRA’s capital requirements. The preference shares are included within non-controlling interests in Note 24 Shareholders’ Equity. The tables below show the key details of the ANZBGL’s AT1 capital instruments on issue at 30 September in both the current and prior years: ANZBGL's Additional Tier 1 capital (perpetual subordinated securities)1 ANZ Capital Notes (ANZ CN) 970m AUD 1,622m AUD 931m AUD 1,500m AUD 1,310m AUD AUD 1,500m ANZ Capital Securities (ANZ CS) USD 1,000m Total ANZBGL Additional Tier 1 capital3 ANZ CN32 ANZ CN4 ANZ CN5 ANZ CN6 ANZ CN7 ANZ CN8 ANZ Capital Securities 2023 $m 2022 $m - 1,621 929 1,489 1,298 1,483 1,412 8,232 970 1,619 928 1,487 1,297 - 1,404 7,705 1. Carrying values are net of issuance costs. 2. All of the ANZ Capital Notes 3 were redeemed on 24 March 2023 with approximately $502 million of the proceeds from redemption reinvested into ANZ Capital Notes 8 on the same date. 3. This forms part of ANZBGL’s qualifying Additional Tier 1 capital. Refer to Note 25 Capital Management for further details. 141 142 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 17. DEBT ISSUANCES (continued) ANZ Capital Notes (ANZ CN) Issuer Issue date Issue amount Face value Distribution frequency Distribution rate CN3 ANZBGL, acting through its New Zealand branch 5 March 2015 $970 million $100 CN4 ANZBGL CN5 ANZBGL 27 September 2016 28 September 2017 $1,622 million $100 $931 million $100 Semi-annually in arrears Quarterly in arrears Quarterly in arrears Floating rate: (180 day Bank Bill rate +3.6%)x(1-Australian corporate tax rate) Floating rate: (90 day Bank Bill rate +4.7%)x(1-Australian corporate tax rate) Floating rate: (90 day Bank Bill rate +3.8%)x(1-Australian corporate tax rate) Issuer’s early redemption or conversion option 24 March 20231 Mandatory conversion date 24 March 20252 Common equity capital trigger event Non-viability trigger event Carrying value (net of issue costs) Yes Yes nil 20 March 2024 20 March 2026 Yes Yes $1,621 million 20 March 2025 20 March 2027 Yes Yes $929 million (2022: $970 million) (2022: $1,619 million) (2022: $928 million) Issuer Issue date Issue amount Face value Distribution frequency Distribution rate CN6 ANZBGL 8 July 2021 $1,500 million $100 CN7 ANZBGL 24 March 2022 $1,310 million $100 CN8 ANZBGL 24 March 2023 $1,500 million $100 Quarterly in arrears Quarterly in arrears Quarterly in arrears Floating rate: (90 day Bank Bill rate +3.0%)x(1-Australian corporate tax rate) Floating rate: (90 day Bank Bill rate +2.7%)x(1-Australian corporate tax rate) Floating rate: (90 day Bank Bill rate +2.75%)x(1-Australian corporate tax rate) Issuer’s early redemption or conversion option 20 March 2028 20 March 2029 20 March 2030 Mandatory conversion date 20 September 2030 20 September 2031 20 September 2032 Common equity capital trigger event Non-viability trigger event Carrying value (net of issue costs) Yes Yes Yes Yes $1,489 million (2022: $1,487 million) $1,298 million (2022: $1,297 million) Yes Yes $1,483 million (2022: nil) 1. All of the ANZ Capital Notes 3 were redeemed on 24 March 2023 with approximately $502 million of the proceeds from redemption reinvested into ANZ Capital Notes 8 on the same date. 2. The mandatory conversion date is no longer applicable as all of CN3 have been redeemed. 142 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 143 17. DEBT ISSUANCES (continued) ANZ Capital Securities (ANZ CS) Issuer Issue date Issue amount Face value Interest frequency Interest rate Issuer’s early redemption option Common equity capital trigger event Non-viability trigger event ANZBGL, acting through its London branch 15 June 2016 USD 1,000 million Minimum denomination of USD 200,000 and an integral multiple of USD 1,000 above that Semi-annually in arrears Fixed at 6.75% p.a. until 15 June 2026. Reset on 15 June 2026 and each 5 year anniversary to a floating rate: 5 year USD mid-market swap rate + 5.168% 15 June 2026 and each 5 year anniversary Yes Yes Carrying value (net of issue costs) $1,412 million (2022: $1,404 million) 143 144 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 17. DEBT ISSUANCES (continued) TIER 2 CAPITAL Convertible term subordinated notes issued by ANZBGL are Basel III fully compliant instruments for APRA’s capital adequacy purposes. If a Non- Viability Trigger Event occurs, each of the convertible term subordinated notes will immediately convert into ANZGHL ordinary shares (based on the average market price of the ANZGHL shares immediately prior to conversion less a 1% discount, subject to a maximum conversion number). If the Tier 2 capital securities convert, and the holders receive ANZGHL ordinary shares, then ANZBGL shall issue ordinary shares to its parent ANZ BH Limited (based on ANZBGL’s share price calculated by reference to its consolidated net assets, subject to a maximum conversion number) and ANZ BH Limited will issue shares to ANZGHL (calculated on the same basis). The table below shows the Tier 2 capital subordinated debt issued by ANZBGL at 30 September in both the current and prior year: Currency Face value Maturity Next optional call date – subject to APRA’s prior approval Interest rate 2023 $m 2022 $m ANZBGL Tier 2 capital (term subordinated notes) USD JPY USD JPY AUD AUD EUR AUD USD AUD USD AUD AUD EUR GBP AUD AUD JPY SGD AUD USD EUR AUD AUD AUD 800m 20,000m 1,500m 10,000m 225m 1,750m 1,000m 265m 1,250m 1,250m 1,500m 330m 195m 750m 500m 1,450m 300m 59,400m 600m 900m 1,250m 1,000m 1,000m 275m 875m 2024 2026 2026 2028 2032 2029 2029 2039 2030 2031 2035 2040 2040 2031 2031 2032 2032 2032 2032 2034 2032 2033 2038 2033 2033 N/A N/A N/A 2023 2027 2024 2024 N/A 2025 2026 2030 N/A N/A 2026 2026 2027 2027 2027 2027 2029 N/A 2028 2033 2028 2028 Fixed Fixed Fixed Fixed Fixed Floating Fixed Fixed Fixed Floating Fixed Fixed Fixed Fixed Fixed Fixed Floating Fixed Fixed Fixed Fixed Fixed Fixed Fixed Floating 1,220 207 2,125 - 225 1,750 1,555 170 1,808 1,250 1,786 202 117 1,104 830 1,400 300 606 659 871 1,803 1,594 975 275 875 1,189 213 2,113 106 225 1,750 1,410 179 1,785 1,250 1,830 214 124 1,003 714 1,390 300 627 618 867 - - - - - Total ANZBGL Tier 2 capital1,2 23,707 17,907 1. Carrying values are net of issuance costs, and, where applicable, include fair value hedge accounting adjustments. 2. This forms part of ANZBGL’s qualifying Tier 2 capital. Refer to Note 25 Capital Management for further details. 144 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 145 17. DEBT ISSUANCES (continued) OTHER SUBORDINATED DEBT SECURITIES The term subordinated notes issued by ANZ Bank New Zealand constitute tier 2 capital under RBNZ requirements. However, they do not (among other things) contain a Non-Viability Trigger Event and therefore do not meet APRA’s requirements for Tier 2 capital instruments in order to qualify as regulatory capital for the ANZBGL Group. Currency Face value Maturity Next optional call date1 Non-Basel III compliant perpetual subordinated notes issued by ANZBGL2 Each semi-annual interest payment date Perpetual 300m USD Term subordinated notes issued by ANZ Bank New Zealand Limited NZD USD 600m 500m 2031 2032 2026 2027 Other subordinated debt 1. Subject to APRA’s or RBNZ’s prior approval (as applicable). 2. The USD 300 million perpetual subordinated notes were redeemed by ANZBGL on 31 October 2023. Interest rate Floating Fixed Fixed 2023 $m 2022 $m 464 462 555 720 1,739 524 730 1,716 RECOGNITION AND MEASUREMENT Debt issuances are initially recognised at fair value and are subsequently measured at amortised cost, except where designated at FVTPL. Interest expense on debt issuances is recognised using the effective interest rate method. Where the Group enters into a fair value hedge accounting relationship, the fair value attributable to the hedged risk is reflected in adjustments to the carrying value of the debt. Subordinated debt with capital-based conversion features (i.e. Common Equity Capital Trigger Events or Non-Viability Trigger Events) are considered to contain embedded derivatives that we account for separately at FVTPL. The embedded derivatives arise because the amount of shares issued on conversion following any of those trigger events is subject to the maximum conversion number, however they have no significant value as of the reporting date given the remote nature of those trigger events. 145 146 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 18. FINANCIAL RISK MANAGEMENT RISK MANAGEMENT FRAMEWORK AND MODEL INTRODUCTION The use of financial instruments is fundamental to the Group’s businesses of providing banking and other financial services to our customers. The associated financial risks (primarily credit, market, and liquidity risks) are a significant portion of the Group’s key material risks. We disclose details of all key material risks impacting the Group, and further information on the Group’s risk management activities, in the Governance and Risk Management sections of this Annual Report. This note details the Group’s financial risk management policies, processes and quantitative disclosures in relation to the key financial risks. Key material financial risks Key sections applicable to this risk Credit risk The risk of financial loss resulting from: • a counterparty failing to fulfil its obligations; or • a decrease in credit quality of a counterparty resulting in a financial loss. Credit risk incorporates the risks associated with us lending to customers who could be impacted by climate change, changes to laws, regulations, or other policies adopted by governments or regulatory authorities. Climate change impacts include both physical risks (climate- or weather-related events) and transition risks resulting from the adjustment to a low emissions economy. Transition risks include resultant changes to laws, regulations and policies noted above. Market risk The risk to the Group’s earnings arising from: • changes in interest rates, foreign exchange rates, credit spreads, volatility and correlations; or • fluctuations in bond, commodity or equity prices. Liquidity and funding risk The risk that the Group is unable to meet payment obligations as they fall due, including: • repaying depositors or maturing wholesale debt; or • the Group having insufficient capacity to fund increases in assets. • Credit risk overview, management and control responsibilities • Maximum exposure to credit risk • Credit quality • Concentrations of credit risk • Collateral management • Market risk overview, management and control responsibilities • Measurement of market risk • Traded and non-traded market risk • Equity securities designated at FVOCI • Foreign currency risk – structural exposure • Liquidity risk overview, management and control responsibilities • Key areas of measurement for liquidity risk • Liquidity risk outcomes • Residual contractual maturity analysis of the Group’s liabilities 146 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 147 18. FINANCIAL RISK MANAGEMENT (continued) OVERVIEW AN OVERVIEW OF OUR RISK MANAGEMENT FRAMEWORK This overview is provided to aid the users of the financial statements in understanding the context of the financial disclosures required under AASB 7 Financial Instruments: Disclosures. It should be read in conjunction with the Governance and Risk Management sections of this Annual Report. The Board is responsible for establishing and overseeing the Group’s Risk Management Framework (RMF). The Board has delegated authority to the Board Risk Committee (BRC) to develop and monitor compliance with the Group’s risk management policies. The BRC reports regularly to the Board on its activities. The Board approves the strategic objectives of the Group including: • the Risk Appetite Statement (RAS), which sets out the Board’s expectations regarding the degree of risk that the Group is prepared to accept in pursuit of its strategic objectives and business plan; and • the Risk Management Strategy (RMS), which describes the Group’s strategy for managing risks and the key elements of the RMF that give effect to this strategy. This includes a description of each material risk, and an overview of how the RMF addresses each risk, with reference to the relevant policies, standards and procedures. It also includes information on how the Group identifies, measures, evaluates, monitors, reports and controls or mitigates material risks. The Group, through its training and management standards and procedures, aims to maintain a disciplined and robust control environment in which all employees understand their roles and obligations. At ANZ, risk is everyone’s responsibility. The Group has an independent risk management function, headed by the Chief Risk Officer who: • is responsible for overseeing the risk profile and the risk management framework; • can effectively challenge activities and decisions that materially affect the Group’s risk profile; and • has an independent reporting line to the BRC to enable the appropriate escalation of issues of concern. The Internal Audit Function reports directly to the Board Audit Committee (BAC). Internal Audit provides: • an independent evaluation of the Group’s RMF annually that seeks to ensure compliance with, and the effectiveness of, the risk management framework; • facilitation of a comprehensive review every three years that seeks to ensure the appropriateness, effectiveness and adequacy of the risk management framework; and • recommendations to improve the framework and/or work practices to strengthen the effectiveness of day-to-day operations. 147 148 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 18. FINANCIAL RISK MANAGEMENT (continued) CREDIT RISK CREDIT RISK OVERVIEW, MANAGEMENT AND CONTROL RESPONSIBILITIES Granting credit facilities to customers is one of the Group’s major sources of income. As this activity is also a principal risk, the Group dedicates considerable resources to its management. The Group assumes credit risk in a wide range of lending and other activities in diverse markets and in many jurisdictions. Credit risks arise from traditional lending to customers as well as from interbank, treasury, trade finance and capital markets activities around the world. Our credit risk management framework ensures we apply a consistent approach across the Group when we measure, monitor and manage the credit risk appetite set by the Board. The Board is assisted and advised by the BRC in discharging its duty to oversee credit risk. The BRC: • sets the credit risk appetite and credit strategies; and • approves credit transactions beyond the discretion of executive management. We quantify credit risk through an internal credit rating system (masterscales) to ensure consistency across exposure types and to provide a consistent framework for reporting and analysis. The system uses models and other tools to measure the following for customer exposures: Probability of Default (PD) Exposure at Default (EAD) Loss Given Default (LGD) Expressed by a Customer Credit Rating (CCR), reflecting the Group’s assessment of a customer’s ability to service and repay debt. The expected balance sheet exposure at default taking into account repayments of principal and interest, expected additional drawdowns and accrued interest at the time of default. Expressed by a Security Indicator (SI) ranging from A to G. The SI is calculated by reference to the percentage of loan covered by security which the Group can realise if a customer defaults. The A-G scale is supplemented by a range of other SIs which cover factors such as cash cover and sovereign backing. For retail and some small business lending, we group exposures into large homogenous pools – and the LGD is assigned at the pool level. Our specialist credit risk teams develop and validate the Group’s PD and LGD rating models. The outputs from these models drive our day-to-day credit risk management decisions including origination, pricing, approval levels, regulatory capital adequacy, economic capital allocation, and credit provisioning. All customers with whom the Group has a credit relationship are assigned a CCR at origination via either of the following assessment approaches: Large and more complex lending Retail and some small business lending Rating models provide a consistent and structured assessment, with judgement required around the use of out-of-model factors. We handle credit approval on a dual approval basis, jointly with the business writer and an independent credit officer. Automated assessment of credit applications using a combination of scoring (application and behavioural), policy rules and external credit reporting information. If the application does not meet the automated assessment criteria, then it is subject to manual assessment. We use the Group’s internal CCRs to manage the credit quality of financial assets. To enable wider comparisons, the Group’s CCRs are mapped to external rating agency scales as follows: Credit Quality Description Internal CCR ANZ Customer Requirements Strong CCR 0+ to 4- Satisfactory CCR 5+ to 6- Weak CCR 7+ to 8= Demonstrated superior stability in their operating and financial performance over the long-term, and whose earnings capacity is not significantly vulnerable to foreseeable events. Demonstrated sound operational and financial stability over the medium to long-term, even though some may be susceptible to cyclical trends or variability in earnings. Demonstrated some operational and financial instability, with variability and uncertainty in profitability and liquidity projected to continue over the short and possibly medium term. Moody’s Rating Aaa – Baa3 S&P Global Ratings AAA – BBB- Ba1 – B1 BB+ – B+ B2 - Caa B - CCC Defaulted CCR 8- to 10 When doubt arises as to the collectability of a credit facility, the financial instrument (or ‘the facility’) is classified as defaulted. N/A N/A 148 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 149 18. FINANCIAL RISK MANAGEMENT (continued) CREDIT RISK (continued) MAXIMUM EXPOSURE TO CREDIT RISK For financial assets recognised on the balance sheet, the maximum exposure to credit risk is the carrying amount. In certain circumstances there may be differences between the carrying amounts reported on the balance sheet and the amounts reported in the tables below. Principally, these differences arise in respect of financial assets that are subject to risks other than credit risk, such as equity instruments which are primarily subject to market risk, or bank notes and coins. For undrawn facilities, this maximum exposure to credit risk is the full amount of the committed facilities. For contingent exposures, the maximum exposure to credit risk is the maximum amount the Group would have to pay if the instrument is called upon. The table below shows our maximum exposure to credit risk of on-balance sheet and off-balance sheet positions before taking account of any collateral held or other credit enhancements. On-balance sheet positions Net loans and advances Other financial assets: Cash and cash equivalents Settlement balances owed to ANZ Collateral paid Trading assets Derivative financial instruments Investment securities - debt securities at amortised cost - debt securities at FVOCI - equity securities at FVOCI - debt securities at FVTPL Regulatory deposits Other financial assets2 Total other financial assets Subtotal Off-balance sheet positions Undrawn and contingent facilities3 Total Reported 2023 $m 2022 $m Excluded1 2023 $m 2022 $m Maximum exposure to credit risk 2023 $m 2022 $m 707,044 672,407 - - 707,044 672,407 168,154 168,132 9,349 8,558 37,004 60,406 7,752 88,271 1,393 13 646 4,300 4,762 12,700 35,237 90,174 7,943 76,817 1,353 40 632 2,943 1,070 9,349 - 4,881 - - - 1,147 4,762 - 3,860 - - - 1,393 1,353 - - - - - - 167,084 166,985 - 8,558 32,123 60,406 7,752 88,271 - 13 646 4,300 - 12,700 31,377 90,174 7,943 76,817 - 40 632 2,943 385,846 400,733 1,092,890 1,073,140 16,693 16,693 11,122 11,122 369,153 389,611 1,076,197 1,062,018 290,055 285,041 - - 290,055 285,041 1,382,945 1,358,181 16,693 11,122 1,366,252 1,347,059 1. Coins, notes and cash at bank within Cash and cash equivalents; Trade dated assets within Settlement balances owed to ANZ; precious metal exposures and carbon credits within Trading assets; and Equity securities within Investment securities were excluded as they do not have credit risk exposure. 2. Other financial assets mainly comprise accrued interest and acceptances. 3. Undrawn and contingent facilities include guarantees, letters of credit and performance related contingencies, net of collectively assessed and individually assessed allowance for expected credit losses. 149 150 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 18. FINANCIAL RISK MANAGEMENT (continued) CREDIT RISK (continued) CREDIT QUALITY An analysis of the Group’s credit risk exposure is presented in the following tables based on the Group’s internal credit quality rating by stage without taking account of the effects of any collateral or other credit enhancements: Stage 1 $m Stage 2 $m Stage 3 Collectively assessed $m Individually assessed $m 410,933 193,170 11,306 - 615,409 (1,227) 614,182 0.20% 443,571 154,823 9,197 - 607,591 (1,141) 606,450 0.19% 17,063 37,977 10,398 - 65,438 (1,624) 63,814 2.48% 15,880 31,864 9,244 - 56,988 (1,548) 55,440 2.72% - - - 3,858 3,858 (329) 3,529 - - - 1,037 1,037 (366) 671 8.53% 35.29% - - - 3,328 3,328 (360) 2,968 - - - 1,043 1,043 (533) 510 10.82% 51.10% Total $m 427,996 231,147 21,704 4,895 685,742 (3,546) 682,196 0.52% 21,888 (515) 3,475 707,044 459,451 186,687 18,441 4,371 668,950 (3,582) 665,368 0.54% 4,675 (518) 2,882 672,407 Net loans and advances As at 30 September 2023 Strong Satisfactory Weak Defaulted Gross loans and advances at amortised cost Allowance for ECL Net loans and advances at amortised cost Coverage ratio Loans and advances at FVTPL Unearned income Capitalised brokerage and other origination costs Net carrying amount As at 30 September 2022 Strong Satisfactory Weak Defaulted Gross loans and advances at amortised cost Allowance for ECL Net loans and advances at amortised cost Coverage ratio Loans and advances at FVTPL Unearned income Capitalised brokerage and other origination costs Net carrying amount 150 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 151 18. FINANCIAL RISK MANAGEMENT (continued) CREDIT RISK (continued) Off-balance sheet commitments - undrawn and contingent facilities As at 30 September 2023 Strong Satisfactory Weak Defaulted Gross undrawn and contingent facilities subject to ECL Allowance for ECL included in Other provisions (refer to Note 23) Net undrawn and contingent facilities subject to ECL Coverage ratio Undrawn and contingent facilities not subject to ECL1 Net undrawn and contingent facilities As at 30 September 2022 Strong Satisfactory Weak Defaulted Gross undrawn and contingent facilities subject to ECL Allowance for ECL included in Other provisions (refer to Note 23) Net undrawn and contingent facilities subject to ECL Coverage ratio Undrawn and contingent facilities not subject to ECL1 Net undrawn and contingent facilities 1. Commitments that can be unconditionally cancelled at any time without notice. Stage 1 $m Stage 2 $m Stage 3 Collectively assessed $m Individually assessed $m 189,980 30,007 975 - 220,962 (630) 220,332 0.29% 191,363 18,583 774 - 210,720 (593) 210,127 0.28% 1,234 4,276 746 - 6,256 (162) 6,094 - - - 79 79 (25) 54 - - - 47 47 (10) 37 2.59% 31.65% 21.28% 1,703 3,078 706 - 5,487 (144) 5,343 2.62% - - - 113 113 (29) 84 - - - 19 19 (9) 10 25.66% 47.37% Total $m 191,214 34,283 1,721 126 227,344 (827) 226,517 0.36% 63,538 290,055 193,066 21,661 1,480 132 216,339 (775) 215,564 0.36% 69,477 285,041 151 152 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 18. FINANCIAL RISK MANAGEMENT (continued) CREDIT RISK (continued) Investment securities - debt securities at amortised cost As at 30 September 2023 Strong Satisfactory Weak Gross investment securities - debt securities at amortised cost Allowance for ECL Net investment securities - debt securities at amortised cost Coverage ratio As at 30 September 2022 Strong Satisfactory Weak Gross investment securities - debt securities at amortised cost Allowance for ECL Net investment securities - debt securities at amortised cost Coverage ratio Stage 1 $m Stage 2 $m Stage 3 Collectively assessed $m Individually assessed $m 6,117 112 1,558 7,787 (35) 7,752 0.45% 6,279 113 1,589 7,981 (38) 7,943 0.48% - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Total $m 6,117 112 1,558 7,787 (35) 7,752 0.45% 6,279 113 1589 7,981 (38) 7,943 0.48% 152 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 153 18. FINANCIAL RISK MANAGEMENT (continued) CREDIT RISK (continued) Investment securities - debt securities at FVOCI As at 30 September 2023 Strong Satisfactory Investment securities - debt securities at FVOCI Allowance for ECL recognised in Other comprehensive income Coverage ratio As at 30 September 2022 Strong Satisfactory Investment securities - debt securities at FVOCI Allowance for ECL recognised in Other comprehensive income Coverage ratio Stage 1 $m Stage 2 $m Stage 3 Collectively assessed $m Individually assessed $m 88,271 - 88,271 (15) 0.02% 76,668 149 76,817 (10) 0.01% - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Total $m 88,271 - 88,271 (15) 0.02% 76,668 149 76,817 (10) 0.01% 153 154 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 18. FINANCIAL RISK MANAGEMENT (continued) CREDIT RISK (continued) Other financial assets Strong Satisfactory1 Weak Defaulted Total carrying amount 2023 $m 2022 $m 269,934 301,735 2,592 604 - 2,164 945 7 273,130 304,851 1. Includes Investment Securities - debt securities at FVTPL of $13 million (2022: $40 million) for the Group. CONCENTRATIONS OF CREDIT RISK Credit risk becomes concentrated when a number of customers are engaged in similar activities, have similar economic characteristics, or have similar activities within the same geographic region – therefore, they may be similarly affected by changes in economic or other conditions. The Group monitors its credit portfolio to manage risk concentration and rebalance the portfolio. The Group also applies single customer counterparty limits to protect against unacceptably large exposures to one single customer. Composition of financial instruments that give rise to credit risk by industry group are presented below: Loans and advances Other financial assets Off-balance sheet credit related commitments Total Agriculture, forestry, fishing and mining 35,797 33,668 2023 $m 2022 $m Business services Construction Electricity, gas and water supply Entertainment, leisure and tourism Financial, investment and insurance Government and official institutions Manufacturing Personal lending Property services Retail trade Transport and storage Wholesale trade Other Gross total Allowance for ECL Subtotal Unearned income Capitalised brokerage and other origination costs 2023 $m 612 207 36 463 78 2022 $m 781 242 48 790 89 2023 $m 2022 $m 2023 $m 16,707 17,694 53,116 7,003 7,212 11,837 3,889 6,245 6,594 9,865 3,691 15,348 12,754 20,926 17,453 2022 $m 52,143 15,739 12,797 20,305 16,666 278,153 305,148 62,409 58,075 418,016 438,341 80,544 1,287 1,394 439 113 369 660 4,833 71,139 1,279 955 606 98 327 1,235 6,912 1,075 47,302 59,185 17,503 8,131 9,215 25,783 13,631 1,592 89,919 46,701 78,850 80,011 76,052 57,989 453,281 422,483 17,862 75,356 7,076 8,423 21,144 21,694 28,042 38,981 15,967 50,862 73,671 18,822 21,061 44,492 56,507 8,138 5,506 8,626 13,486 77,454 8,300 30,261 9,252 6,155 9,650 12,886 75,118 7,280 28,072 392,702 363,539 57,414 12,900 12,110 12,538 32,398 55,203 11,648 12,311 15,215 33,628 707,630 673,625 369,188 389,649 290,882 285,816 1,367,700 1,349,090 (3,546) (3,582) (35) (38) (827) (775) (4,408) (4,395) 704,084 670,043 369,153 389,611 290,055 285,041 1,363,292 1,344,695 (515) 3,475 (518) 2,882 - - - - - - - - (515) 3,475 (518) 2,882 Maximum exposure to credit risk 707,044 672,407 369,153 389,611 290,055 285,041 1,366,252 1,347,059 154 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 155 18. FINANCIAL RISK MANAGEMENT (continued) CREDIT RISK (continued) COLLATERAL MANAGEMENT We use collateral for on and off-balance sheet exposures to mitigate credit risk if a counterparty cannot meet its repayment obligations. Where there is sufficient collateral, an expected credit loss is not recognised. This is largely the case for certain lending products, such as margin loans and reverse repurchase agreements that are secured by the securities purchased using the lending. For some products, the collateral provided by customers is fundamental to the product’s structuring, so it is not strictly the secondary source of repayment - for example, lending secured by trade receivables is typically repaid by the collection of those receivables. During the period there was no change in our collateral policies. The nature of collateral or security held for the relevant classes of financial assets is as follows: Net loans and advances Loans - housing and personal Housing loans are secured by mortgage(s) over property and additional security may take the form of guarantees and deposits. Personal lending (including credit cards and overdrafts) is predominantly unsecured. If we take security, then it is restricted to eligible vehicles, motor homes and other assets. Loans - business Business loans may be secured, partially secured or unsecured. Typically, we take security by way of a mortgage over property and/or a charge over the business or other assets. If appropriate, we may take other security to mitigate the credit risk, such as guarantees, standby letters of credit or derivative protection. Other financial assets Trading assets, Investment securities, Derivatives and Other financial assets For trading assets, we do not seek collateral directly from the issuer or counterparty. However, the collateral may be implicit in the terms of the instrument (for example, with an asset-backed security). The terms of debt securities may include collateralisation. For derivatives, we typically terminate all contracts with the counterparty and settle on a net basis at market levels current at the time of a counterparty default under International Swaps and Derivatives Association (ISDA) Master Agreements. Our preferred practice is to use a Credit Support Annex (CSA) to the ISDA so that open derivative positions with the counterparty are aggregated and cash collateral (or other forms of eligible collateral) is exchanged daily. The collateral is provided by the counterparty when their position is out of the money (or provided to the counterparty by ANZ when our position is out of the money). Collateral for off-balance sheet positions is mainly held against undrawn facilities, and they are typically performance bonds or guarantees. Undrawn facilities that are secured include housing loans secured by mortgages over residential property and business lending secured by commercial real estate and/or charges over business assets. Off-balance sheet positions Undrawn and contingent facilities The table below shows the estimated value of collateral we hold and the net unsecured portion of credit exposures: Net loans and advances Other financial assets Off-balance sheet positions Maximum exposure to credit risk 2022 $m 2023 $m 707,044 369,153 290,055 672,407 389,611 285,041 Total 1,366,252 1,347,059 Total value of collateral Unsecured portion of credit exposure 2023 $m 569,283 38,612 65,723 673,618 2022 $m 531,815 24,758 60,544 617,117 2023 $m 137,761 330,541 224,332 692,634 2022 $m 140,592 364,853 224,497 729,942 155 156 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 18. FINANCIAL RISK MANAGEMENT (continued) MARKET RISK MARKET RISK OVERVIEW, MANAGEMENT AND CONTROL RESPONSIBILITIES Market risk stems from the Group’s trading and balance sheet management activities and the impact of changes and correlations between interest rates, foreign exchange rates, credit spreads, commodities, equities and the volatility within these asset classes. The BRC delegates responsibility for day-to-day management of both market risks and compliance with market risk policies to the Credit and Market Risk Committee (CMRC) and the Group Asset and Liability Committee (GALCO). Within overall strategies and policies established by the BRC, business units and risk management have joint responsibility for the control of market risk at the Group level. The Market Risk team (a specialist risk management unit independent of the business) allocates market risk limits at various levels and monitors and reports on them daily. This detailed framework allocates individual limits to manage and control exposures using risk factors and profit and loss limits. Management, measurement and reporting of market risk is undertaken in two broad categories: Traded Market Risk Non-Traded Market Risk Risk of loss from changes in the value of financial instruments due to movements in price factors for both physical and derivative trading positions. Principal risk categories monitored are: 1. Currency risk – potential loss arising from changes in foreign exchange rates or their implied volatilities. 2. Interest rate risk – potential loss from changes in market interest rates or their implied volatilities. 3. Credit spread risk – potential loss arising from a movement in margin or spread relative to a benchmark. 4. Commodity risk – potential loss arising from changes in commodity prices or their implied volatilities. 5. Equity risk – potential loss arising from changes in equity prices. Risk of loss associated with the management of non-traded interest rate risk, liquidity risk and foreign exchange exposures. This includes interest rate risk in the banking book. This risk of loss arises from adverse changes in the overall and relative level of interest rates for different tenors, differences in the actual versus expected net interest margin, and the potential valuation risk associated with embedded options in financial instruments and bank products. MEASUREMENT OF MARKET RISK We primarily manage and control market risk using Value at Risk (VaR), sensitivity analysis and stress testing. VaR measures the Group’s possible daily loss based on historical market movements. The Group’s VaR approach for both traded and non-traded risk is historical simulation. We use historical changes in market rates, prices and volatilities over a 500 business day window using a one-day holding period. Back testing is used to ensure our VaR models remain accurate. ANZ measures VaR at a 99% confidence interval which means there is a 99% chance that a loss will not exceed the VaR for the relevant holding period. 156 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 157 18. FINANCIAL RISK MANAGEMENT (continued) MARKET RISK (continued) TRADED AND NON-TRADED MARKET RISK Traded market risk The table below shows the traded market risk VaR on a diversified basis by risk categories: Traded value at risk 99% confidence Foreign exchange Interest rate Credit Commodities Equity Diversification benefit1 Total VaR 2023 2022 High for year $m Low for year $m Average for year $m As at $m High for year $m Low for year $m Average for year $m As at $m 2.8 6.7 5.9 4.0 - (9.7) 9.7 6.2 18.3 7.7 6.6 - n/a 18.2 1.6 5.1 2.5 1.8 - n/a 7.2 3.0 8.5 4.5 3.0 - (8.1) 10.9 1.8 7.9 2.6 4.3 - (7.2) 9.4 4.8 22.7 11.8 7.0 - n/a 26.9 1.1 5.0 1.6 1.4 - n/a 5.6 2.4 9.5 4.9 2.9 - (7.1) 12.6 1. The diversification benefit reflects risks that offset across categories. The high and low VaR figures reported for each factor did not necessarily occur on the same day as the high and low VaR reported for the Group as a whole. Consequently, a diversification benefit for high and low would not be meaningful and is therefore omitted from the table. Non-traded market risk Balance sheet risk management The principal objectives of balance sheet risk management are to maintain acceptable levels of interest rate and liquidity risk to mitigate the negative impact of movements in interest rates on the earnings and market value of the Group’s banking book, while ensuring the Group maintains sufficient liquidity to meet its obligations as they fall due. Interest rate risk management Non-traded interest rate risk relates to the potential adverse impact of changes in market interest rates on the Group’s future Net interest income. This risk arises from two principal sources, namely mismatches between the repricing dates of interest bearing assets and liabilities; and the investment of capital and other non-interest bearing liabilities and assets. Interest rate risk is reported using VaR and scenario analysis (based on the impact of a 1% rate shock). The table below shows VaR figures for non-traded interest rate risk for the combined Group as well as Australia, New Zealand and Rest of World geographies which are calculated separately. Non-traded value at risk 99% confidence Australia New Zealand Rest of World Diversification benefit1 Total VaR 2023 High for year $m Low for year $m Average for year $m As at $m 81.2 35.3 32.2 93.2 35.3 32.8 72.0 26.1 23.2 82.2 31.1 27.9 (52.6) n/a n/a (45.6) 96.1 101.5 86.4 95.6 2022 High for year $m Low for year $m Average for year $m 93.4 27.1 38.0 n/a 104.9 63.0 20.2 16.8 n/a 66.8 76.1 23.9 25.8 (33.7) 92.1 As at $m 78.5 25.4 21.7 (38.1) 87.5 1. The diversification benefit reflects risks that offset across categories. The high and low VaR figures reported for each factor did not necessarily occur on the same day as the high and low VaR reported for the Group as a whole. Consequently, a diversification benefit for high and low would not be meaningful and is therefore omitted from the table. 157 158 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 18. FINANCIAL RISK MANAGEMENT (continued) MARKET RISK (continued) We undertake scenario analysis to stress test the impact of extreme events on the Group’s market risk exposures. We model a 1% overnight parallel positive shift in the yield curve to determine the potential impact on our Net interest income over the next 12 months. This is a standard risk measure which assumes the parallel shift is reflected in all wholesale and customer rates. The table below shows the outcome of this risk measure for the current and previous financial years, expressed as a percentage of reported Net interest income. Impact of 1% rate shock on the next 12 months' net interest income As at period end Maximum exposure Minimum exposure Average exposure (in absolute terms) 2023 2022 0.96% 1.17% 0.38% 0.80% 1.29% 2.08% 1.15% 1.56% EQUITY SECURITIES DESIGNATED AT FVOCI Our investment securities contain equity investment holdings which predominantly comprise Bank of Tianjin and equity holding in the 1835i Ventures Trust business unit. The market risk impact on these equity investments is not captured by the Group’s VaR processes for traded and non-traded market risks. Therefore, the Group regularly reviews the valuations of the investments within the portfolio and assesses whether the investments are appropriately measured based on the recognition and measurement policies set out in Note 12 Investment Securities. FOREIGN CURRENCY RISK – STRUCTURAL EXPOSURES Our investment of capital in foreign operations - for example, branches, subsidiaries or associates with functional currencies other than the Australian Dollar - exposes the Group to the risk of changes in foreign exchange rates. Variations in the value of these foreign operations arising as a result of exchange differences are reflected in the foreign currency translation reserve in equity. Where considered appropriate, the Group enters into hedges of the foreign exchange exposures from its foreign operations. Similarly, the Group may enter into economic hedges against larger foreign exchange denominated revenue streams (primarily New Zealand Dollar, US Dollar and US Dollar correlated). The primary objective of hedging is to ensure that, if practical, the effect of changes in foreign exchange rates on the consolidated capital ratios are minimised. 158 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 159 18. FINANCIAL RISK MANAGEMENT (continued) LIQUIDITY AND FUNDING RISK LIQUIDITY RISK OVERVIEW, MANAGEMENT AND CONTROL RESPONSIBILITIES Liquidity risk is the risk that the Group is either: • unable to meet its payment obligations (including repaying depositors or maturing wholesale debt) when they fall due; or • does not have the appropriate amount, tenor and composition of funding and liquidity to fund increases in its assets. Management of liquidity and funding risks are overseen by GALCO. The Group’s liquidity and funding risks are governed by a set of principles approved by the BRC and include: • maintaining the ability to meet all payment obligations in the immediate term; • ensuring that the Group has the ability to meet ‘survival horizons’ under a range of ANZ specific, and general market, liquidity stress scenarios, at a country and Group-wide level, to meet cash flow obligations over the short to medium term; • maintaining strength in the Group’s balance sheet structure to ensure long term resilience in the liquidity and funding risk profile; • ensuring the liquidity management framework is compatible with local regulatory requirements; • preparing daily liquidity reports and scenario analysis to quantify the Group’s positions; • targeting a diversified funding base to avoid undue concentrations by investor type, maturity, market source and currency; • holding a portfolio of high quality liquid assets to protect against adverse funding conditions and to support day-to-day operations; and • establishing detailed contingency plans to cover different liquidity crisis events. Following the Restructure on 3 January 2023, the Group has operated under a non-operating holding company structure whereby: • ANZBGL’s liquidity risk management framework remains unchanged and continues to operate its own liquidity and funding program, governance frameworks and reporting regime reflecting its authorised deposit-taking institution (ADI) operations; • ANZGHL (parent entity) has no material liquidity risk given the structure and nature of the balance sheet; and • ANZ Non-Bank Group is not expected to have separate funding arrangements and will rely on ANZGHL for funding. A separate liquidity policy has been established for ANZGHL and ANZ Bank Group to reflect the differing nature of liquidity risk inherent in each business model. ANZGHL will ensure that the parent entity and ANZ Non-Bank Group holds sufficient cash reserves to meet operating and financing requirements. KEY AREAS OF MEASUREMENT FOR LIQUIDITY RISK Scenario modelling of funding sources ANZBGL Group’s liquidity risk appetite is defined by a range of regulatory and internal liquidity metrics mandated by the ANZBGL Board. The metrics cover a range of scenarios of varying duration and level of severity. The objective of this framework is to: • Provide protection against shorter term extreme market dislocation and stress. • Maintain structural strength in the balance sheet by ensuring that an appropriate amount of longer-term assets are funded with longer-term funding. • Ensure that no undue timing concentrations exist in the ANZBGL Group’s funding profile. Key components of this framework are the Liquidity Coverage Ratio (LCR), which is a severe short term liquidity stress scenario and Net Stable Funding Ratio (NSFR) a longer term structural liquidity measure, both of which are mandated by banking regulators including APRA. Liquid assets ANZBGL Group holds a portfolio of high quality (unencumbered) liquid assets to protect ANZBGL Group’s liquidity position in a severely stressed environment and to meet regulatory requirements. High quality liquid assets comprise three categories consistent with Basel III LCR requirements: • Highest-quality liquid assets - cash and highest credit quality government, central bank or public sector securities eligible for repurchase with central banks to provide same-day liquidity. • High-quality liquid assets - high credit quality government, central bank or public sector securities, high quality corporate debt securities and high quality covered bonds eligible for repurchase with central banks to provide same-day liquidity. • Alternative liquid assets (ALA) - eligible securities that the RBNZ will accept in its domestic market operations and asset qualifying as collateral for the CLF. ANZBGL Group monitors and manages the size and composition of its liquid assets portfolio on an ongoing basis in line with regulatory requirements and the risk appetite set by the ANZBGL Board. 159 160 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 18. FINANCIAL RISK MANAGEMENT (continued) LIQUIDITY AND FUNDING RISK (continued) LIQUIDITY RISK OUTCOMES1 Liquidity Coverage Ratio - ANZBGL’s Liquidity Coverage Ratio (LCR) averaged 130% for 2023, (2022: 131%) and above the regulatory minimum of 100%. Net Stable Funding Ratio - ANZBGL’s Net Stable Funding Ratio (NSFR) as at 30 September 2023 was 116% (2022: 119%), above the regulatory minimum of 100%. 1. This information is not within the scope of the external audit of the Group Financial Report by the Group’s external auditor, KPMG. The Liquidity Coverage Ratio and Net Stable Funding Ratio are non-IFRS disclosures and are disclosed as part of the Group's APS 330 Public Disclosure which is subject to specific review procedures in accordance with the Australian Standard on Related Services (ASRS) 4400 Agreed upon Procedures Engagements to Report Factual Findings. Liquidity crisis contingency planning ANZBGL Group maintains APRA-endorsed liquidity crisis contingency plans for analysing and responding to a liquidity threatening event at a country and ANZBGL Group-wide level. Key liquidity contingency crisis planning requirements and guidelines include: Ongoing business management Early signs/ mild stress Severe stress • establish crisis/severity levels • liquidity limits • early warning indicators • monitoring and review • management actions not requiring • activate contingency funding plans • management actions for altering asset and liability business rationalisation behaviour Assigned responsibility for internal and external communications and the appropriate timing to communicate Since the precise nature of any stress event cannot be known in advance, we design the plans to be flexible to the nature and severity of the stress event with multiple variables able to be accommodated in any plan. Group funding ANZBGL Group monitors the composition and stability of its funding so that it remains within the ANZBGL Group’s funding risk appetite. This approach ensures that an appropriate proportion of the ANZBGL Group’s assets are funded by stable funding sources, including customer deposits; longer-dated wholesale funding (with a remaining term exceeding one year); and equity. Funding plans prepared Considerations in preparing funding plans • 3 year strategic plan prepared annually • annual funding plan as part of the ANZBGL Group’s planning process • forecasting in light of actual results as a calibration to the • customer balance sheet growth • changes in wholesale funding including: targeted funding volumes; markets; investors; tenors; and currencies for senior, secured, subordinated, hybrid transactions and market conditions annual plan RBA Term Funding Facility As an additional source of funding, in March 2020, the RBA announced a Term Funding Facility (TFF) for the banking system to support lending to Australian businesses. The TFF is a three-year secured funding facility to ADIs at a fixed rate of 0.25% for drawdowns up to 4 November 2020, and reduced to 0.10% for new drawdowns from 4 November 2020 onwards. The TFF was closed to drawdowns on 30 June 2021. As at 30 September 2023, $8.1 billion remains drawn under the RBA’s TFF (2022: $20.1 billion). RBNZ Funding for Lending Programme and Term Lending Facility Between May 2020 and July 2021, the RBNZ made funds available under a Term Lending Facility (TLF) to promote lending to businesses. The TLF is a five-year secured funding facility for New Zealand banks at a fixed rate of 0.25%. In November 2020 the RBNZ announced a Funding for Lending Programme (FLP) which aimed to lower the cost of borrowing for New Zealand businesses and households. The FLP is a three-year secured funding facility for New Zealand banks at a floating rate of the New Zealand Official Cash Rate (OCR). New Zealand banks were able to obtain initial funding of up to 4% of their lending to New Zealand resident households, non-financial businesses and non-profit institutions serving households as at 31 October 2020 (eligible loans). The initial allocation closed on 6 June 2022. An additional allocation of up to 2% of eligible loans was available, subject to certain conditions until 6 December 2022. As at 30 September 2023, ANZ Bank New Zealand had drawn $0.3 billion under the TLF (2022: $0.3 billion) and $3.2 billion under the FLP (2022: $2.3 billion). 160 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 161 18. FINANCIAL RISK MANAGEMENT (continued) LIQUIDITY AND FUNDING RISK (continued) RESIDUAL CONTRACTUAL MATURITY ANALYSIS OF THE GROUP’S LIABILITIES The tables below provide residual contractual maturity analysis of financial liabilities as at 30 September within relevant maturity groupings. All outstanding debt issuance and subordinated debt is profiled on the earliest date on which the Group may be required to pay. All at-call liabilities are reported in the ‘Less than 3 months’ category unless there is a longer minimum notice period. The amounts represent principal and interest cash flows and therefore may differ from equivalent amounts reported on balance sheet. It should be noted that this is not how the Group manages its liquidity risk. The management of this risk is detailed on page 159. Less than 3 months $m 3 to 12 months $m 1 to 5 years $m After 5 years $m As at 30 September 2023 Settlement balances owed by ANZ Collateral received Deposits and other borrowings 19,267 10,382 - - - - 674,473 137,463 9,629 Liability for acceptances Debt issuances1 Derivative liabilities (excluding those held for balance sheet management)2 Lease liabilities Derivative assets and liabilities (balance sheet management)3 646 4,738 48,150 85 - - 23,908 88,270 16,017 132,933 - 217 - 609 - 104 48,150 1,015 Total $m 19,267 10,382 821,712 646 - - 147 - - Funding: Receive leg Pay leg - Other balance sheet management: Receive leg Pay leg As at 30 September 2022 Settlement balances owed by ANZ Collateral received Deposits and other borrowings (29,459) (40,907) (90,906) (14,001) (175,273) 28,852 41,385 90,230 13,986 174,453 (142,289) (44,586) (35,720) (19,866) (242,461) 138,899 42,867 34,198 19,872 235,836 13,766 16,230 - - - - 667,568 117,166 15,960 - - - - 160 - 13,766 16,230 800,854 352 22,315 60,716 13,667 104,289 - 210 - 654 - 168 71,073 1,113 Liability for acceptances Debt issuances1 Derivative liabilities (excluding those held for balance sheet management)2 Lease liabilities Derivative assets and liabilities (balance sheet management)3 352 7,591 71,073 81 - Funding: Receive leg Pay leg - Other balance sheet management: Receive leg Pay leg (33,155) 30,845 (49,030) 49,191 (66,661) 68,211 (12,851) (161,697) 12,913 161,160 (125,122) 120,959 (44,835) 44,126 (29,188) 31,026 (10,063) (209,208) 15,170 211,281 1. Callable wholesale debt instruments have been included at their next call date. Balance includes subordinated debt instruments that may be settled in cash or in equity, at the option of the Group and subordinated debt issued by ANZ New Zealand which constitutes Tier 2 capital under RBNZ requirements but does not qualify as the APRA Tier 2 requirements. 2. The full mark-to-market after any adjustments for Settle to Market of derivative liabilities (excluding those held for balance sheet management) is included in the ‘Less than 3 months’ category. 3. Includes derivatives designated into hedging relationships of $272 million (2022: $356 million) and $9,060 million (2022: $13,720 million) categorised as held for trading but form part of the Group’s balance sheet managed activities. At 30 September 2023, $240,711 million (2022: $236,051 million) of the Group’s undrawn facilities and $50,171 million (2022: $49,765 million) of its issued guarantees mature in less than 1 year, based on the earliest date on which the Group may be required to pay. 161 162 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 19. FAIR VALUE OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES CLASSIFICATION OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES The Group recognises and measures financial instruments at either fair value or amortised cost, with a significant number of financial instruments on the balance sheet at fair value. Fair value is the best estimate of the price that would be received to sell an asset, or paid to transfer a liability, in an orderly transaction between market participants at the measurement date. The following tables set out the classification of financial asset and liabilities according to their measurement bases together with their carrying amounts as recognised on the balance sheet. Financial assets Cash and cash equivalents1 Settlement balances owed to ANZ Collateral paid Trading assets Derivative financial instruments Investment securities Net loans and advances1 Regulatory deposits Other financial assets Total Financial liabilities Settlement balances owed by ANZ Collateral received Deposits and other borrowings1 Derivative financial instruments Payables and other liabilities Debt issuances Total At amortised cost $m 2023 At fair value $m At amortised cost $m Total $m 2022 At fair value $m Note 9 140,588 27,566 168,154 168,132 9,349 8,558 - - 7,752 - - 37,004 60,406 89,677 9,349 8,558 37,004 60,406 97,429 4,762 12,700 - - 7,943 Total $m 168,132 4,762 12,700 35,237 90,174 86,153 - - - 35,237 90,174 78,210 685,156 21,888 707,044 667,732 4,675 672,407 646 4,300 - - 646 4,300 632 2,943 - - 632 2,943 856,349 236,541 1,092,890 864,844 208,296 1,073,140 19,267 10,382 - - 19,267 10,382 13,766 16,230 - - 13,766 16,230 780,822 33,889 814,711 794,621 2,660 797,281 - 57,482 9,778 114,678 5,267 1,336 57,482 15,045 116,014 - 85,149 6,596 92,623 3,239 1,111 85,149 9,835 93,734 934,927 97,974 1,032,901 923,836 92,159 1,015,995 10 11 12 13 15 11 16 17 1. During 2023, the Group commenced the management of repurchase agreements and reverse repurchase agreements on a fair value basis within the trading book in its Markets business. This resulted in the associated repurchase and reverse repurchase agreements being recognised and measured at FVTPL. 162 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 163 19. FAIR VALUE OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES (continued) FINANCIAL ASSETS AND FINANCIAL LIABILITIES MEASURED AT FAIR VALUE The fair valuation of financial assets and financial liabilities is generally determined at the individual instrument level. If the Group holds offsetting risk positions, then we use the portfolio exception in AASB 13 Fair Value Measurement (AASB 13) to measure the fair value of such groups of financial assets and financial liabilities. The Group measure the portfolio based on the price that would be received to sell a net long position (an asset) for a particular risk exposure, or to transfer a net short position (a liability) for a particular risk exposure. Fair value designation The Group designate certain loans and advances and certain deposits and other borrowings and debt issuances as fair value through profit or loss: • where they contain a separable embedded derivative which significantly modifies the instruments’ cash flow ensuring we recognise the fair value movements on the assets or liabilities in profit or loss in the same period as the movement on the associated hedging instruments; or • in order to eliminate an accounting mismatch which would arise if the asset or liabilities were otherwise carried at amortised cost. This mismatch arises due to measuring the derivative financial instruments (which we use to mitigate interest rate risk of these assets or liabilities) at fair value through profit or loss. Our approach ensures that we recognise the fair value movements on the assets or liabilities in profit or loss in the same period as the movement on the associated derivatives. The Group may also designate certain loans and advances, certain deposits and other borrowings and debt issuances as fair value through profit or loss where they are managed on a fair value basis to align the measurement with how the instruments are managed. FAIR VALUE APPROACH AND VALUATION TECHNIQUES We use valuation techniques to estimate the fair value of assets and liabilities for recognition, measurement and disclosure purposes where no quoted price in an active market exists for that asset or liability. This includes the following: Asset or Liability Fair Value Approach Financial instruments classified as: - Derivative financial assets and financial liabilities (including trading and non-trading) - Repurchase agreements < 90 days - Net loans and advances - Deposits and other borrowings - Debt issuances Other financial instruments held for trading: - Securities sold short - Debt and equity securities Discounted cash flow techniques are used whereby contractual future cash flows of the instrument are discounted using wholesale market interest rates, or market borrowing rates for debt or loans with similar maturities or yield curve appropriate for the remaining term to maturity. Valuation techniques are used that incorporate observable market inputs for financial instruments with similar credit risk, maturity and yield characteristics. Equity securities where an active market does not exist are measured using comparable company valuation multiples (such as price-to-book ratios). Financial instruments classified as: - Investment securities – debt or equity Valuation techniques use comparable multiples (such as price-to-book ratios) or discounted cashflow (DCF) techniques incorporating, to the extent possible, observable inputs from instruments with similar characteristics. There were no significant changes to valuation approaches during the current or prior periods. 163 164 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 19. FAIR VALUE OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES (continued) FAIR VALUE HIERARCHY The Group categorises assets and liabilities carried at fair value into a fair value hierarchy in accordance with AASB 13 based on the observability of inputs used to measure the fair value: • Level 1 - valuations based on quoted prices (unadjusted) in active markets for identical assets or liabilities; • Level 2 - valuations using inputs other than quoted prices included within Level 1 that are observable for a similar asset or liability, either directly or indirectly; and • Level 3 - valuations where significant unobservable inputs are used to measure the fair value of the asset or liability. The following table presents assets and liabilities carried at fair value in accordance with the fair value hierarchy: Fair value measurements Quoted price in active markets (Level 1) Using observable inputs (Level 2) Using unobservable inputs (Level 3) Total 2023 $m 2022 $m 2023 $m 2022 $m 2023 $m 2022 $m 2023 $m 2022 $m - - 26,388 28,455 935 944 71,356 68,211 - - 27,566 10,614 59,448 16,924 21,159 - 6,782 89,185 8,614 4,272 98,679 97,610 135,711 108,853 - 218 4,841 - - 309 2,842 - 33,889 57,241 426 1,336 2,660 84,809 397 1,111 5,059 3,151 92,892 88,977 - 2 23 1,397 729 2,151 - 23 - - 23 - - 45 1,385 403 27,566 37,004 60,406 89,677 21,888 - 35,237 90,174 78,210 4,675 1,833 236,541 208,296 - 31 - - 33,889 57,482 5,267 1,336 2,660 85,149 3,239 1,111 31 97,974 92,159 Assets Cash and cash equivalents (measured at fair value)1 Trading assets2 Derivative financial instruments Investment securities2 Net loans and advances1 Total Liabilities Deposits and other borrowings (designated at fair value)1 Derivative financial instruments Payables and other liabilities Debt issuances (designated at fair value) Total 1. During 2023, the Group commenced the management of repurchase agreements and reverse repurchase agreements on a fair value basis within the trading book in its Markets business. This resulted in the associated repurchase and reverse repurchase agreements being recognised and measured at FVTPL. 2. During 2023, $3,624 million of assets were transferred from Level 1 to Level 2 (2022: $1,043 million transferred from Level 1 to Level 2) and $1,452 million of assets were transferred from Level 2 to Level 1 (2022: $1,677 million transferred from Level 2 to Level 1) for the Group due to a change of the observability of valuation inputs. There were no other material transfers between Level 1 and Level 2 during the year. Transfers into and out of levels are measured at the beginning of the reporting period in which the transfer occurred. 164 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 165 19. FAIR VALUE OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES (continued) FAIR VALUE MEASUREMENT INCORPORATING UNOBSERVABLE MARKET DATA Level 3 fair value measurements Level 3 financial instruments are a net asset of $2,128 million (2022: $1,802 million) for the Group. The assets and liabilities which incorporate significant unobservable inputs are: • equity and debt securities for which there is no active market or traded prices cannot be observed; • loans and advances measured at fair value for which there is no observable market data; and • derivatives referencing market rates that cannot be observed primarily due to lack of market activity. Level 3 Transfers During the year, the Group transferred $218 million (2022: $312 million) of Loan and advances measured at fair value from Level 2 to Level 3, as a result of valuation parameters becoming unobservable during the year. There were no other material transfers into or out of Level 3 during the period. The material Level 3 financial instruments as at 30 September 2023 are listed as below: i) Investment Securities - equity holdings classified as FVOCI Bank of Tianjin (BoT) The Group holds an investment in the Bank of Tianjin. The investment is valued based on comparative price-to-book (P/B) multiples (a P/B multiple is the ratio of the market value of equity to the book value of equity). The extent of judgement applied in determining the appropriate multiple and comparator group from which the multiple is derived resulted in the Level 3 classification. As at September 2023, the BoT equity holding balance was $849 million (2022: $854 million). The decrease in the BoT fair valuation was due to a decrease in the P/B multiple used in the valuation. Other equity investments The Group holds $535 million (2022: $491 million) of unlisted equities classified as FVOCI, for which there are no active markets or traded prices available, resulting in a Level 3 classification. The increase in unlisted equity holdings balance was mainly due to new investments made, partially offset by a net revaluation decrease to other unlisted equity instruments. ii) Net loans and advances - classified as FVTPL Syndication Loans The Group holds $729 million (2022: $403 million) of syndication loans for sale which are measured at FVTPL for which there is no observable market data available for the valuation. The increase in the Level 3 loan balances was mainly due to increased syndication loans for sale at reporting date, and loans and advances transferred from Level 2 to Level 3. Sensitivity to Level 3 data inputs When we make assumptions due to significant inputs to a valuation not being directly observable (Level 3 inputs), then changing these assumptions changes the Group’s estimate of the instrument’s fair value. Favourable and unfavourable changes are determined by changing the primary unobservable parameters used to derive the fair valuation. Investment Securities - equity holdings The valuations of the equity investments are sensitive to variations in select unobservable inputs, with valuation techniques used including P/B multiples and discounted cashflow techniques. If for example, a 10% increase or decrease to the primary input into the valuations were to occur (such as the P/B multiple), it would result in a $138 million increase or decrease in the fair value of the portfolio, which would be recognised in shareholders’ equity in the Group, with no impact to net profit or loss. Net Loans and Advances Syndicated loan valuations are sensitive to credit spreads in determining their fair valuation. However as these are primarily investment-grade loans, an increase or decrease in credit spreads and/or interest yield would have an immaterial impact on net profit or net assets of the Group. Other The remaining Level 3 balance is immaterial and changes in inputs have a minimal impact on net profit and net assets of the Group. Deferred fair value gains and losses Where fair values are determined using unobservable inputs significant to the fair value of a financial instrument, the Group does not immediately recognise the difference between the transaction price and the amount we determine based on the valuation technique (day one gain or loss) in profit or loss. After initial recognition, we recognise the deferred amount in profit or loss on a straight-line basis over the life of the transaction or until all inputs become observable. Day one gains and losses which have been deferred are not material. 165 166 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 19. FAIR VALUE OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES (continued) FINANCIAL ASSETS AND FINANCIAL LIABILITIES NOT MEASURED AT FAIR VALUE The financial assets and financial liabilities listed below are carried at amortised cost on the Group’s Balance Sheet. While this is the value at which we expect the assets will be realised and the liabilities settled, the Group provides an estimate of the fair value of the financial assets and financial liabilities at balance date in the tables below. Fair values of financial assets and liabilities carried at amortised cost not included in the table below approximate their carrying values. These financial assets and liabilities are either short term in nature or are floating rate instruments that are re-priced to market interest rates on or near the end of the reporting period. Financial assets Investment securities1 At amortised cost 2023 $m 2022 $m 7,752 7,943 Net loans and advances 685,156 667,732 Total 692,908 675,675 Financial liabilities Deposits and other borrowings 780,822 794,621 - - - - Categorised into fair value hierarchy Quoted price active markets (Level 1) 2023 $m 2022 $m Using observable inputs (Level 2) 2023 $m 2022 $m With significant non- observable inputs (Level 3) 2023 $m 2022 $m Total fair value 2023 $m 2022 $m - - - 7,712 7,918 - - 7,712 7,918 19,619 29,460 663,470 634,272 683,089 663,732 27,331 37,378 663,470 634,272 690,801 671,650 Debt issuances Total 114,678 92,623 30,786 22,982 83,867 69,028 895,500 887,244 30,786 22,982 864,481 863,152 - 780,614 794,124 - - - - - - 780,614 794,124 114,653 92,010 895,267 886,134 1. Investment securities at amortised cost includes $4,558 million of assets that are part of the Group’s liquidity portfolio (Sep 22: $3,976 million). These are all short tenor (<1 year) instruments primarily in the Group’s Rest of World geography and represent <2% of the Group’s total liquid assets at 30 September 2023. 166 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 167 19. FAIR VALUE OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES (continued) FINANCIAL ASSETS AND FINANCIAL LIABILITIES NOT MEASURED AT FAIR VALUE (continued) The following table sets out the Group’s basis of estimating the fair values of financial assets and liabilities carried at amortised cost where the carrying value is not typically a reasonable approximation of fair value. Financial Asset and Liability Fair Value Approach Investment securities - debt securities at amortised cost Net loans and advances to banks Net loans and advances to customers Deposit liability without a specified maturity or at call Calculated based on quoted market prices or observable inputs as applicable. If quoted market prices are not available, we use a discounted cash flow model using a yield curve appropriate for the remaining term to maturity of the debt instrument. The fair value reflects adjustments to credit spreads applicable for that instrument. Discounted cash flows using prevailing market rates for loans with similar credit quality. Present value of future cash flows, discounted using a curve that incorporates changes in wholesale market rates, the Group’s cost of wholesale funding and the customer margin, as appropriate. The amount payable on demand at the reporting date. We do not adjust the fair value for any value we expect the Group to derive from retaining the deposit for a future period. Interest bearing fixed maturity deposits and other borrowings and acceptances with quoted market rates Market borrowing rates of interest for debt with a similar maturity are used to discount contractual cash flows to derive the fair value. Debt issuances Calculated based on quoted market prices or observable inputs as applicable. If quoted market prices are not available, we use a discounted cash flow model using a yield curve appropriate for the remaining term to maturity of the debt instrument. The fair value reflects adjustments to credit spreads applicable to ANZ for that instrument. KEY JUDGEMENTS AND ESTIMATES A significant portion of financial instruments are carried on the balance sheet at fair value. The Group therefore regularly evaluates the key valuation assumptions used in the determination of the fair valuation of financial instruments incorporated within the financial statements, as this can involve a high degree of judgement and estimation in determining the carrying values at the balance date. In determining the fair valuation of financial instruments, the Group has considered the impact of related economic and market conditions on fair value measurement assumptions and the appropriateness of valuation inputs in these estimates, notably valuation adjustments, as well as the impact of these matters on the classification of financial instruments in the fair value hierarchy. Most of the valuation models the Group uses employ only observable market data as inputs. For certain financial instruments, we may use data that is not readily observable in current markets. If we use unobservable market data, then we need to exercise more judgement to determine fair value depending on the significance of the unobservable input to the overall valuation. Generally, we derive unobservable inputs from other relevant market data and compare them to observed transaction prices where available. When establishing the fair value of a financial instrument using a valuation technique, the Group also considers any required valuation adjustments in determining the fair value. We may apply adjustments (such as credit valuation adjustments and funding valuation adjustments – refer to Note 11 Derivative Financial Instruments) to reflect the Group’s assessment of factors that market participants would consider in determining fair value of a particular financial instrument. 167 168 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 20. ASSETS CHARGED AS SECURITY FOR LIABILITIES AND COLLATERAL ACCEPTED AS SECURITY FOR ASSETS The following disclosure excludes the amounts presented as collateral paid and received in the Balance Sheet that relate to derivative liabilities and derivative assets respectively. The terms and conditions of those collateral agreements are included in the standard Credit Support Annex that forms part of the International Swaps and Derivatives Association Master Agreement under which most of our derivatives are executed. ASSETS CHARGED AS SECURITY FOR LIABILITIES Assets charged as security for liabilities include the following types of instruments: • securities provided as collateral for repurchase transactions. These transactions are governed by standard industry agreements; • specified residential mortgages provided as security for notes and bonds issued to investors as part of ANZ’s covered bond programs; • collateral provided to central banks; and • collateral provided to clearing houses. The carrying amount of assets pledged as security are as follows: Securities sold under arrangements to repurchase1 Residential mortgages provided as security for covered bonds Other 1. The amounts disclosed as securities sold under arrangements to repurchase include both: • assets pledged as security which continue to be recognised on the Group's balance sheet; and • assets repledged, which are included in the disclosure below. COLLATERAL ACCEPTED AS SECURITY FOR ASSETS 2023 $m 47,552 31,188 6,152 2022 $m 52,757 27,575 5,601 ANZ has received collateral associated with various financial transactions. Under certain arrangements ANZ has the right to sell, or to repledge, the collateral received. These arrangements are governed by standard industry agreements. The fair value of collateral we have received and that which we have sold or repledged is as follows: Fair value of assets which can be sold or repledged Fair value of assets sold or repledged 2023 $m 52,184 33,493 2022 $m 32,389 21,269 168 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 169 21. OFFSETTING We offset financial assets and financial liabilities on the balance sheet (in accordance with AASB 132 Financial Instruments: Presentation) when there is: • a current legally enforceable right to set off the recognised amounts in all circumstances; and • an intention to settle the asset and liability on a net basis, or to realise the asset and settle the liability simultaneously. The following table identifies financial assets and financial liabilities which have not been offset but are subject to enforceable master netting agreements (or similar arrangements) and the related amounts not offset in the balance sheet. We have not taken into account the effect of over- collateralisation. Amount subject to master netting agreement or similar Total amounts recognised in the Balance Sheet $m Amounts not subject to master netting agreement or similar $m Financial instruments5 $m Total $m Financial collateral (received)/ pledged5 $m Net amount $m 60,406 (3,290) 57,116 (38,070) (13,049) 5,997 4,145 44,088 108,639 (57,482) (124) (10,505) (13,919) 4,021 33,583 94,720 5,096 (52,386) (12,744) (31,710) (101,936) 1,117 13,304 19,517 (11,627) (18,406) (82,419) - (2,401) (40,471) 38,070 - 2,401 40,471 (4,021) (31,182) (48,252) 6,547 11,627 16,005 34,179 - - 5,997 (7,769) - - (7,769) 90,174 (6,983) 83,191 (56,491) (16,951) 9,749 29,776 119,950 (85,149) (6,697) (13,680) 9,936 23,079 106,270 (75,213) (1,985) (58,476) 56,491 (21,094) (38,045) 9,964 (47,229) (132,378) 12,497 22,433 (34,732) (109,945) 1,985 58,476 32,747 42,711 - 9,749 (8,758) - (8,758) As at 30 September 2023 Derivative financial assets1 Reverse repurchase, securities borrowing and similar agreements2 - at amortised cost - at fair value through profit or loss3 Total financial assets Derivative financial liabilities1 Repurchase, securities lending and similar agreements4 - at amortised cost - at fair value through profit or loss3 Total financial liabilities As at 30 September 2022 Derivative financial assets1 Reverse repurchase, securities borrowing and similar agreements2 - at amortised cost Total financial assets Derivative financial liabilities1 Repurchase, securities lending and similar agreements4 - at amortised cost Total financial liabilities 1. Derivative assets and liabilities recognised in the Balance Sheet reflect the impact of certain central clearing collateral arrangements, whereby collateral that qualifies as legal settlement has reduced the carrying value of those associated derivative balances. 2. Reverse repurchase agreements: • with less than 90 days to maturity are presented in the Balance Sheet within Cash and cash equivalents; or • with 90 days or more to maturity are presented in the Balance Sheet within Net loans and advances. 3. During 2023, the Group commenced the management of repurchase agreements and reverse repurchase agreements on a fair value basis within the trading book in its Markets business. This resulted in the associated repurchase and reverse repurchase agreements being recognised and measured at FVTPL. 4. Repurchase agreements are presented on the Balance Sheet within Deposits and other borrowings. 5. The amount of financial instruments and financial collateral disclosed is limited to the net balance sheet exposure of the relevant financial assets or liabilities, and any over-collateralisation is excluded from the tables. 169 170 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 22. GOODWILL AND OTHER INTANGIBLE ASSETS Balance at start of year Additions2 Amortisation expense Impairment expense Written-off on disposal/exit3 Foreign currency exchange difference Balance at end of year Cost4 Accumulated amortisation Carrying amount Goodwill1 Software Other Intangibles Total 2023 $m 2,906 - - - - 150 3,056 3,056 2022 $m 3,089 78 - - (40) (221) 2,906 2,906 2023 $m 896 342 (320) - - 1 919 8,141 2022 $m 960 315 (375) (3) - (1) 896 7,843 n/a n/a (7,222) (6,947) 3,056 2,906 919 896 2023 2022 $m 75 10 (6) - - 4 83 98 (15) 83 $m 75 10 (4) - - (6) 75 83 (8) 75 2023 $m 3,877 352 (326) - - 155 4,058 11,295 (7,237) 4,058 2022 $m 4,124 403 (379) (3) (40) (228) 3,877 10,832 (6,955) 3,877 1. Goodwill excludes notional goodwill in equity accounted investments. 2. 2022 goodwill addition relates to acquisition of Cashrewards. 3. 2022 goodwill written-off on disposal/exit relates to the exit of the financial planning and advice business. 4. Includes impact of foreign currency translation differences. IMPAIRMENT TESTING FOR CASH GENERATING UNITS CONTAINING GOODWILL Goodwill acquired in a business combination is tested for impairment annually and whenever there are indicators of potential impairment. Goodwill is allocated at the date of acquisition to the cash generating unit (CGU) or group of CGUs that are expected to benefit from the synergies of the related business combination. Goodwill is considered to be impaired if the carrying amount of the relevant CGU exceeds its recoverable amount. We estimate the recoverable amount of each CGU to which goodwill is allocated using a fair value less costs of disposal (FVLCOD) approach, with a value-in-use (VIU) assessment performed where the FVLCOD is less than the carrying amount. Goodwill is allocated to the following CGUs based on the lowest level at which goodwill is monitored. Cash generating units: Australia Retail New Zealand Institutional 2023 $m 178 1,617 1,261 2022 $m 178 1,530 1,198 170 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 171 2222.. GGOOOODDWWIILLLL AANNDD OOTTHHEERR IINNTTAANNGGIIBBLLEE AASSSSEETTSS ((ccoonnttiinnuueedd)) We estimate the FVLCOD of each CGU to which goodwill is allocated by applying observable price earnings multiples of comparable companies to the estimated future maintainable earnings of each CGU. A deduction is then made for estimated costs of disposal. The valuation is considered to be level 3 in the fair value hierarchy due to unobservable inputs used in the valuation. Management’s approach and the key assumptions used in determining FVLCOD are as follows: Key assumption Approach to determining the value (or values) for each key assumption Future maintainable earnings Future maintainable earnings for each CGU is estimated as the sum of: • The Group’s 2024 financial plan for each CGU; and • An allocation of the central costs recorded outside of the CGUs to which goodwill is allocated. Where relevant, adjustments are made to the Group’s financial plan to reflect the long-term expectations for items such as expected credit losses and investment spend. Price/Earnings (P/E) multiple P/E multiples applicable to each CGU have been derived from a comparator group of publicly traded companies, and include a 30% control premium, discussed below. In the case of the New Zealand and Institutional CGUs, management has made downwards adjustments to P/E multiples to address specific factors relevant to those CGUs. A control premium has been applied which recognises the increased consideration a potential acquirer would be willing to pay in order to gain sufficient ownership to achieve control over the relevant activities of the CGU. For each CGU, the control premium has been estimated as 30% of the comparator group P/E multiple based on historical transactions. Costs of disposal Costs of disposal have been estimated as 2% of the fair value of the CGU based on those observed from historical and recent transactions. As noted above, our impairment testing did not result in the identification of any material impairment of goodwill as at 30 September 2023. The FVLCOD estimates for each CGU are sensitive to assumptions about P/E multiples, future maintainable earnings and control premium (30%). However, each CGU would continue to show a surplus in recoverable amount over carrying amount even where other reasonably possible alternative estimates were used. 171 172 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 22. GOODWILL AND OTHER INTANGIBLE ASSETS (continued) RECOGNITION AND MEASUREMENT The table below details how we recognise and measure different intangible assets: Goodwill Software Definition Excess amount the Group has paid in acquiring a business over the fair value of the identifiable assets and liabilities acquired. Carrying value Cost less any accumulated impairment losses. Allocated to the cash generating unit to which the acquisition relates. Useful life Indefinite. Goodwill is reviewed for impairment at least annually or when there is an indication of impairment. Purchased software owned by the Group is capitalised. Internal and external costs incurred in building software and computer systems costing greater than $20 million are capitalised as assets. Those less than $20 million are expensed in the year in which the costs are incurred. Costs incurred in planning or evaluating software proposals or in maintaining systems after implementation are not capitalised. Initially, measured at cost. Subsequently, carried at cost less accumulated amortisation and impairment losses. Except for major core infrastructure, amortised over periods between 2-5 years; however major core infrastructure may be amortised over 7 years subject to approval by the Audit Committee. Purchased software is amortised over 2 years unless it is considered integral to other assets with a longer useful life. Depreciation method Not applicable. Straight-line method. Other Intangibles Management fee rights arising from acquisition of funds management business and other intangible assets arising from contractual rights. Initially, measured at fair value at acquisition. Subsequently, carried at cost less accumulated amortisation and impairment losses. Management fee rights with an indefinite life are reviewed for impairment at least annually or when there is an indication of impairment. Other intangible assets are amortised over 3 years. Not applicable to indefinite life intangible assets. Straight-line method for assets with a finite life. 172 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 173 22. GOODWILL AND OTHER INTANGIBLE ASSETS (continued) KEY JUDGEMENTS AND ESTIMATES Management judgement is used to assess the recoverable value of goodwill and other intangible assets, and the useful economic life of an asset, or whether an asset has an indefinite life. We reassess the recoverability of the carrying value at each reporting date. Goodwill A number of key judgements are required in the determination of whether or not a goodwill balance is impaired including: • the level at which goodwill is allocated – consistent with prior periods the CGUs to which goodwill is allocated are the Group’s revenue generating segments that benefit from relevant historical business combinations generating goodwill. • determination of the carrying amount of each CGU which includes an allocation, on a reasonable and consistent basis, of corporate assets and liabilities that are not directly attributable to the CGUs to which goodwill is allocated. • assessment of the recoverable amount of each CGU including: o selection of the model used to determine the fair value – the Group has used the market multiple approach to estimate the fair value; and o selection of the key assumptions in respect of future maintainable earnings, the P/E multiple applied, including selection of an appropriate comparator group and determination of an appropriate control premium, and costs of disposal as described above. Software and other intangible assets At each reporting date, software and other intangible assets are assessed for indicators of impairment and, where such indicators are identified, an impairment assessment is performed. In the event that an asset’s carrying amount is determined to be greater than its recoverable amount, the carrying amount of the asset is written down immediately. Those assets not yet ready for use are tested for impairment annually. In addition, the expected useful lives of intangible assets are assessed at each reporting date. The assessment requires management judgement, and in relation to our software assets, a number of factors can influence the expected useful lives. These factors include changes to business strategy, significant divestments and the pace of technological change. 173 174 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 23. OTHER PROVISIONS ECL allowance on undrawn and contingent facilities1 Customer remediation Restructuring costs Non-lending losses, frauds and forgeries Other Total other provisions Balance at 1 October 2022 New and increased provisions made during the year Provisions used during the year Unused amounts reversed during the year Balance at 30 September 2023 1. Refer to Note 14 Allowance for Expected Credit Losses for movement analysis. 2023 $m 827 459 98 73 260 1,717 Customer remediation $m Restructuring costs $m Non-lending losses, frauds and forgeries $m 662 147 (321) (29) 459 68 91 (40) (21) 98 105 11 (32) (11) 73 2022 $m 775 662 68 105 262 1,872 Other $m 262 68 (61) (9) 260 174 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 175 23. OTHER PROVISIONS (continued) Customer remediation Customer remediation includes provisions for expected refunds to customers, remediation project costs and related customer and regulatory claims, penalties and litigation costs and outcomes. Restructuring costs Provisions for restructuring costs arise from activities related to material changes in the scope of business undertaken by the Group or the manner in which that business is undertaken and include employee termination benefits. Costs relating to on-going activities are not provided for and are expensed as incurred. Non-lending losses, frauds and forgeries Non-lending losses include losses arising from certain legal actions not directly related to amounts of principal outstanding for loans and advances and losses arising from forgeries, frauds and the correction of operational issues. The amounts recognised are the best estimate of the consideration required to settle the present obligation at the reporting date, taking into account the risks and uncertainties that surround the events and circumstances that affect the provision. Other Other provisions comprise various other provisions including workers compensation, make-good provisions associated with leased premises, warranties and indemnities provided in connection with various disposals of businesses and assets, and contingent liabilities recognised as part of a business combination. RECOGNITION AND MEASUREMENT The Group recognises provisions when there is a present obligation arising from a past event, an outflow of economic resources is probable, and the amount of the provision can be measured reliably. The amount recognised is the best estimate of the consideration required to settle the present obligation at the reporting date, taking into account the risks and uncertainties surrounding the timing and amount of the obligation. Where a provision is measured using the estimated cash flows required to settle the present obligation, its carrying amount is the present value of those cash flows. KEY JUDGEMENTS AND ESTIMATES The Group holds provisions for various obligations including customer remediation, restructuring costs, non-lending losses, frauds and forgeries and litigation related claims. These provisions involve judgements regarding the timing and outcome of future events, including estimates of expenditure required to satisfy such obligations. Where relevant, expert legal advice has been obtained and, in light of such advice, provisions and/or disclosures as deemed appropriate have been made. In relation to customer remediation, determining the amount of the provisions, which represent management’s best estimate of the cost of settling the identified matters, requires the exercise of significant judgement. It will often be necessary to form a view on a number of different assumptions, including the number of impacted customers, the average refund per customer, the associated remediation project costs, and the implications of regulatory exposures and customer claims having regard to their specific facts and circumstances. There is a heightened level of estimation uncertainty where the customer remediation provision relates to a legal proceeding or matter. The appropriateness of the underlying assumptions is reviewed on a regular basis against actual experience and other relevant evidence including expert legal advice, and adjustments are made to the provisions where appropriate. 175 176 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 24. SHAREHOLDERS’ EQUITY SHAREHOLDERS' EQUITY Ordinary share capital Reserves Foreign currency translation reserve1 Share option reserve FVOCI reserve Cash flow hedge reserve Transactions with non-controlling interests reserve Total reserves Retained earnings Share capital and reserves attributable to shareholders of the Company Non-controlling interests2 Total shareholders’ equity 2023 $m 29,082 570 83 (494) (1,872) (22) (1,735) 42,177 69,524 522 70,046 2022 $m 28,797 (148) 78 (478) (2,036) (22) (2,606) 39,716 65,907 494 66,401 1. As a result of the closure of ANZ (Thai) Public Company Limited, ANZ International (Hong Kong) Limited and ANZ Singapore Limited, the associated foreign currency translation reserve was recycled from Other comprehensive income to profit or loss, resulting in a $43 million gain recognised in Other operating income in 2023 (2022: $65 million loss from the dissolution of Minerva Holdings Limited and ANZ Asia Limited). 2. ANZ Bank New Zealand issued $484 million of perpetual preference shares in 2022 that are considered non-controlling interests to the Group. ORDINARY SHARE CAPITAL The table below details the movement in ordinary shares and share capital for the year. Balance at start of the year Dividend reinvestment plan issuances Bonus option plan Employee share and option plans Share buy-back1 Share entitlement issue2 Balance at end of year Less: Treasury Shares Balance at end of year 2023 Number of shares 2,989,923,751 8,406,978 3,577,526 3,378,631 - - 2022 Number of shares 2,823,563,652 7,195,108 2,890,268 - (30,831,227) 187,105,950 $m 28,797 206 - 79 - - 3,005,286,886 29,082 2,989,923,751 (4,044,925) - (4,209,150) 3,001,241,961 29,082 2,985,714,601 $m 25,984 183 - (21) (846) 3,497 28,797 - 28,797 1. The Group completed its $1.5 billion on-market share buy-back of ANZ ordinary shares in 2022, purchasing $846 million worth of shares resulting in 31 million shares being cancelled in 2022. 2. On 18 July 2022, the Group announced a fully underwritten pro rata accelerated renounceable entitlement offer of new ANZ ordinary shares to help fund the Group’s anticipated acquisition of Suncorp Bank. All eligible shareholders were invited to purchase one new ordinary share for every 15 existing ordinary shares held on 21 July 2022 at an issue price of $18.90 per share. The Group issued a total of 187.1 million ordinary shares under the offer, raising $3,497 million of new share capital (net of issue costs). 176 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 177 24. SHAREHOLDERS’ EQUITY (continued) NON-CONTROLLING INTERESTS Profit attributable to non-controlling interests Equity attributable to non-controlling interests Dividend paid to non-controlling interests 2023 $m 26 2 28 2022 $m - 1 1 2023 2022 $m 512 10 522 $m 484 10 494 2023 $m 26 1 27 2022 $m - 2 2 ANZ Bank New Zealand PPS Other Total ANZ Bank New Zealand Preference Shares ANZ Bank New Zealand Limited (ANZ Bank New Zealand), a member of the Group, issued $484 million (NZD 550 million) of Perpetual Preference Shares (PPS) on 18 July 2022. These are considered non-controlling interests of the Group. The key terms of the PPS are as follows: PPS dividends PPS dividends are payable at the discretion of the Directors of ANZ Bank New Zealand and are non-cumulative. ANZ Bank New Zealand must not authorise or pay a dividend on its ordinary shares, acquire its ordinary shares or otherwise undertake a capital reduction in respect of its ordinary shares until the next PPS dividend payment date if a PPS dividend is not paid. Should ANZ Bank New Zealand elect to pay a PPS dividend, the PPS dividend is 6.95% per annum until 18 July 2028, and a floating rate equal to the aggregate of the New Zealand 3 month bank bill rate plus 3.25%, multiplied by one minus the New Zealand company tax rate (where the PPS dividend is fully imputed) thereafter, with PPS dividend payments scheduled to be paid on 18 January, 18 April, 18 July and 18 October each year. Redemption features Holders of PPS have no right to require that the PPS be redeemed. ANZ Bank New Zealand may at its option redeem all of the PPS on an optional redemption date (each PPS dividend date from 18 July 2028); or at any time following the occurrence of a tax event or regulatory event, in each case subject to prior written approval of RBNZ and other conditions being met. 177 178 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 24. SHAREHOLDERS’ EQUITY (continued) RECOGNITION AND MEASUREMENT Ordinary shares Ordinary shares have no par value. They entitle holders to receive dividends, or proceeds available on winding up of the Company, in proportion to the number of fully paid ordinary shares held. They are recognised at the amount paid per ordinary share net of directly attributable costs. Every holder of fully paid ordinary shares present at a meeting of the Company in person, or by proxy, is entitled to: • on a show of hands, one vote; and • on a poll, one vote, for each share held. Treasury shares Treasury shares are shares in the Company which: Reserves: Foreign currency translation reserve • the ANZ Employee Share Acquisition Plan purchases on market and have not yet distributed, or • the Company issues to the ANZ Employee Share Acquisition Plan and have not yet been distributed. Treasury shares are deducted from share capital and excluded from the weighted average number of ordinary shares used in the earnings per share calculations. Includes differences arising on translation of assets and liabilities into Australian dollars when the functional currency of a foreign operation (including subsidiaries and branches) is not Australian dollars. In this reserve, we reflect any offsetting gains or losses on hedging these exposures, together with any tax effect. Cash flow hedge reserve Includes fair value gains and losses associated with the effective portion of designated cash flow hedging instruments together with any tax effect. FVOCI reserve Includes changes in the fair value of certain debt securities and equity securities included within Investment Securities together with any tax effect. In respect of debt securities classified as measured at FVOCI, the FVOCI reserve records accumulated changes in fair value arising subsequent to initial recognition, except for those relating to allowance for expected credit losses, interest income and foreign currency exchange gains and losses which are recognised in profit or loss. As debt securities at FVOCI are recorded at fair value, the balance of the FVOCI reserve is net of the ECL allowance associated with such assets. When a debt security measured at FVOCI is derecognised, the cumulative gain or loss recognised in the FVOCI reserve in respect of that security is reclassified to profit or loss and presented in other operating income. In respect of the equity securities classified as measured at FVOCI, the FVOCI reserve records accumulated changes in fair value arising subsequent to initial recognition (including any related foreign exchange gains or losses). When an equity security measured at FVOCI is derecognised, the cumulative gain or loss recognised in the FVOCI reserve in respect of that security is not recycled to profit or loss. Share option reserve Includes amounts which arise on the recognition of share-based compensation expense. Transactions with non-controlling interests reserve Includes the impact of transactions with non-controlling shareholders in their capacity as shareholders. Non-controlling interests Share in the net assets of controlled entities attributable to equity interests which the Group does not own directly or indirectly. 178 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 179 25. CAPITAL MANAGEMENT CAPITAL MANAGEMENT FRAMEWORK ANZ’s capital management framework includes managing capital at Level 1, Level 2 and ANZGHL Group. ANZ’s framework includes managing to Board approved risk appetite settings and maintaining all regulatory requirements. APRA requirements at Level 1 and Level 2 include ANZ operating at or above APRAs expectation for Domestic Systematically Important Banks (D-SIBs) following the implementation of APRA’s Capital Reform which was effective January 2023. APRA’s authority for ANZGHL to be a non-operating holding company (NOHC) of an ADI includes five conditions for ANZ’s capital management framework. Two of these are quantitative requirements being: • ANZGHL must always ensure that the quality and quantity of the total capital of the Level 3 group is equivalent to, or greater than, the quality and quantity of the sum of the total capital of the consolidated ANZ Bank Group and the consolidated ANZ Non-Bank Group. • ANZGHL must calculate and manage capital for the ANZ Non-Bank Group in accordance with an Economic Capital Model (ECM), which requires the amount of capital held, in the form of Common Equity Tier 1 (CET1), to be equal to or greater than the capital requirement as calculated under the ECM. ANZ has implemented an ECM to calculate the capital to support the ANZ Non-Bank Group operations. The material risks included in the Non-Bank Group currently are investment risk and fixed asset risk. All requirements were satisfied as at 30 September 2023. CAPITAL MANAGEMENT STRATEGY ANZ’s capital management strategy aims to protect the interests of depositors, creditors and shareholders. We achieve this through an Internal Capital Adequacy Assessment Process (ICAAP) whereby ANZ conducts detailed strategic and capital planning over a 3 year time horizon. The process involves: • forecasting economic variables, financial performance of ANZ’s divisions and the financial impact of new strategic initiatives to be implemented during the planning period; • performing stress tests under different economic scenarios to determine the level of additional capital (stress capital buffer) needed to absorb losses that may be experienced under an economic downturn; • reviewing capital position and targets against ANZ’s risk profile; and • developing a capital plan, taking into account capital ratio targets, ECM requirements, current and future capital issuances requirements and options around capital products, timing and markets to execute the capital plan under differing market and economic conditions. The capital plan is approved by the Board and updated as required. The Board and senior management are provided with regular updates of ANZ’s capital position. Any material actions required to ensure ongoing prudent capital management are submitted to the Board for approval. Throughout the year, the Group maintained compliance with all the regulatory requirements related to Capital Adequacy in the jurisdictions in which it operates. 179 180 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 25. CAPITAL MANAGEMENT (continued) REGULATORY ENVIRONMENT Australia As the ANZ Bank Group is an Authorised Deposit-taking Institution (ADI) in Australia, it is primarily regulated by APRA under the Banking Act 1959 (Cth). ANZ Bank Group must comply with the minimum regulatory capital requirements, prudential capital ratios and specific reporting levels that APRA sets and which are consistent with the global Basel III capital framework. This is the common framework for determining the appropriate level of bank regulatory capital as set by the Basel Committee on Banking Supervision. APRA minimum requirements are summarised below: Regulatory Capital Definition Common Equity Tier 1 (CET1) Capital Tier 1 Capital Tier 2 Capital Total Capital Shareholders’ equity adjusted for specific items. CET1 Capital plus certain securities with complying loss absorbing characteristics known as Additional Tier 1 Capital. Subordinated debt instruments which have a minimum term of 5 years at issue date. Tier 1 plus Tier 2 Capital. Minimum Prudential Capital Ratios (PCRs) CET1 Ratio Tier 1 Ratio Total Capital Ratio CET1 Capital divided by total risk weighted assets must be at least 4.5%. Tier 1 Capital divided by total risk weighted assets must be at least 6.0%. Total Capital divided by total risk weighted assets must be at least 8.0%. For D-SIBs, Total Capital Ratio must be of at least 11% from 1st Jan 2024. Refer below for details. Reporting Levels Level 1 Level 2 Level 3 The ADI on a stand-alone basis (that is ANZBGL and specified subsidiaries which are consolidated to form the ADI’s Extended Licensed Entity). The consolidated ANZBGL Group less certain subsidiaries and associates that are excluded under prudential standards. A conglomerate ANZGHL Group at the widest level. As at 30 September 2023, APRA also requires the ADI to hold additional CET1 buffers as follows: • a capital conservation buffer (CCB) of 4.75% which is inclusive of the additional 1% surcharge for domestically systemically important banks (D-SIBs). APRA has determined that ANZ is a D-SIB. • a countercyclical capital buffer which is set on a jurisdictional basis. The requirement is currently set at 1% for Australia. Additionally in December 2021, APRA announced that it requires all D-SIBs including ANZ to increase its minimum total capital ratio requirement by 3% of RWA by January 2024, and a further 1.5% of RWA by January 2026 (total increase of 4.5%). APRA expects this to be predominantly met by Tier 2 Capital, with an equivalent decrease in other senior funding. ANZ is on track to meet these requirements as at reporting date. ANZ reports to APRA on a Level 1 and Level 2 basis, and measures capital adequacy monthly on a Level 1 and Level 2 basis, and is not yet required to maintain capital on a Level 3 basis (APRA have yet to conclude required timing for Level 3 reporting). Insurance and Funds Management As required by APRA’s Prudential Standards, insurance and funds management activities are: • de-consolidated for the purposes of calculating capital adequacy; and • excluded from the risk-based capital adequacy framework. We deduct the investment in these controlled entities 100% from CET1 capital, and if we include any profits from these activities in the ANZ Bank Group’s results, then we exclude them from the determination of CET1 capital to the extent they have not been remitted. Outside Australia In addition to APRA, ANZ’s branch operations and major banking subsidiary operations are also overseen by local regulators such as the Reserve Bank of New Zealand, the US Federal Reserve, the UK Prudential Regulation Authority, the Monetary Authority of Singapore, the Hong Kong Monetary Authority and the China Banking and Insurance Regulatory Commission. They may impose minimum capital levels on operations in their individual jurisdictions. 180 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 181 25. CAPITAL MANAGEMENT (continued) APRA Capital Reform APRA released new bank capital adequacy requirements applying to Australian incorporated registered banks, which are set out in APRA’s Banking Prudential Standard documents. ANZ implemented these new requirements from January 2023. The new capital adequacy key requirements include changes to APS 110 Capital Adequacy (APS 110), APS 112 Capital Adequacy: Standardised Approach to Credit Risk (APS 112) and APS 113 Capital Adequacy: Internal Ratings-based Approach to Credit Risk (APS 113) with key features of the reforms including: • improving the flexibility of the capital framework, through larger capital buffers that can be used by banks to support lending during periods of stress; • changes to risk weighted assets (RWA) through more risk-sensitive risk weights increasing capital requirements for higher risk lending and decreasing it for lower risks; • changes to loss given default rates (LGD) including approved use of an internal ratings-based (IRB) approved LGD model for mortgage portfolios; • an increase in the IRB scaling factor (from 1.06x to 1.1x); • requirement that IRB ADIs calculate and disclose RWA under the standardised approach and the introduction of a capital floor at 72.5% of standardised RWA; and • use of prescribed New Zealand authority’s equivalent prudential rules for the purpose of calculating the Level 2 regulatory capital requirement. In addition, operational RWA is now calculated under APS 115 Capital Adequacy: Standardised Measurement Approach to Operational Risk (APS 115) which replaced the previous advanced methodology from December 2022. The application of APRA Capital Reform reduced RWA by $34.5 billion, equivalent to a 100 bps CET1 ratio benefit. This was partially offset by APRA’s expectations that ADIs operate a higher capital ratio to maintain an unquestionably strong level. ANZ’s compliance with the quantitative conditions for capital management under the APRA NOHC authority is presented in the following two tables1: ANZ Bank Group $m 69,114 (425) 68,689 (10,895) 57,794 66,026 24,959 90,985 2023 ANZ Non-Bank Group $m 749 - 749 - 749 749 - 749 ANZGHL $m 183 - 183 - 183 183 - 183 ANZ Group $m 70,046 (425) 69,621 (10,895) 58,726 66,958 24,959 91,917 2022 ANZ Group $m 66,401 (175) 66,226 (10,354) 55,872 63,558 19,277 82,835 Allocated equity2 Prudential adjustments to allocated equity Gross Common Equity Tier 1 capital Deductions Common Equity Tier 1 capital Tier 1 capital Tier 2 capital Total qualifying capital ANZ NON-BANK GROUP Economic Capital Required Actual Capital3 Actual vs Economic Capital 1. This information is not within the scope of the external audit of the Group Financial Report by the Group’s external auditor, KPMG. The information presented in this table is a regulatory requirement reported to APRA under the conditions of ANZ’s NOHC authority which will be subject to audit in accordance with Prudential Standard 3PS310 Audit and Related Matters. 2. Allocated in accordance with prudential capital management view. 3. This represents the aggregation of ANZ NBH Pty Ltd and ANZ Group Services Pty Ltd’s shareholders’ equity. 2023 $m 563 744 181 181 182 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 25. CAPITAL MANAGEMENT (continued) ANZ BANK GROUP1 The following table provides details of ANZ Bank Group’s capital adequacy ratios at 30 September: Qualifying capital Tier 1 Shareholders' equity and non-controlling interests Prudential adjustments to shareholders' equity Gross Common Equity Tier 1 capital Deductions Common Equity Tier 1 capital Additional Tier 1 capital2 Tier 1 capital Tier 2 capital3 Total qualifying capital Capital adequacy ratios (Level 2) Common Equity Tier 1 Tier 1 Tier 2 Total capital ratio Risk weighted assets 2023 $m 2022 $m 69,114 (425) 68,689 (10,895) 57,794 8,232 66,026 24,959 90,985 13.3% 15.2% 5.8% 21.0% 66,401 (175) 66,226 (10,354) 55,872 7,686 63,558 19,277 82,835 12.3% 14.0% 4.2% 18.2% 433,327 454,718 1. This information is not within the scope of the external audit of the Group Financial Report by the Group’s external auditor, KPMG. The information presented in this table is a regulatory requirement disclosed in Part A of the APRA Reporting Form (ARF) 110 Capital Adequacy which will be subject to audit in accordance with Prudential Standard APS 310 Audit and Related Matters. 2. This includes Additional Tier 1 capital of $8,232 million (2022: $7,705 million) (refer to Note 17 Debt Issuances), regulatory adjustments and deductions of nil (2022: -$19 million). 3. This includes Tier 2 capital of $23,707 million (2022: $17,907 million) (refer to Note 17 Debt Issuances), general reserve for impairment of financial assets of $1,776 million (2022: $1,233 million) and regulatory adjustments and deductions of -$525 million (2022: $137 million). 182 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 183 26. PARENT ENTITY FINANCIAL INFORMATION On 3 January 2023, ANZBGL established a NOHC by a scheme of arrangement, ANZGHL (the parent entity), as the new listed parent holding company of the ANZ Group and implemented a Restructure to separate ANZ’s banking and certain non-banking businesses into the ANZ Bank Group and ANZ Non-Bank Group. ANZGHL was incorporated on 24 June 2022, held ordinary share capital of $2 and was dormant prior to the Restructure. SUMMARY FINANCIAL INFORMATION Income statement information for the financial year Profit after tax for the year Total comprehensive income for the year Balance sheet information as at the end of the financial year Current assets Shares in controlled entities Total assets Current liabilities Total liabilities Shareholders' equity Ordinary share capital Share Option Reserve Retained earnings Total shareholders' equity 2023 $m 3,391 3,391 287 59,979 60,266 104 104 59,167 (9) 1,004 60,162 PARENT ENTITY’S CONTRACTUAL COMMITMENTS FOR PROPERTY, PLANT AND EQUIPMENT The parent entity has no contractual commitments to acquire property, plant or equipment. PARENT ENTITY’S GUARANTEES The parent entity has issued letters of comfort and guarantees in respect of certain subsidiaries in the normal course of business. Under these letters and guarantees, the parent entity undertakes to ensure that those subsidiaries continue to meet their financial obligations, subject to certain conditions including that the entity remains a controlled entity. PARENT ENTITY’S CONTINGENT LIABILITIES There are no other known contingent liabilities of the parent entity. Refer to Note 34 for details of contingent liabilities of Group entities. 183 184 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 27. CONTROLLED ENTITIES The ultimate parent of the Group is ANZ Group Holdings Limited The Group holds 100% of the voting interests in all controlled entities, unless noted otherwise. The material controlled entities of the Group are: Australia and New Zealand Banking Group Ltd ANZ NBH Pty Ltd 1835i Ventures Trust III ANZ Group Services Pty Ltd ANZ BH Pty Ltd ANZ Bank (Vietnam) Limited1 ANZ Funds Pty. Ltd. ANZ Bank (Kiribati) Limited1 (75% ownership) ANZ Bank (Samoa) Limited1 ANZ Bank (Vanuatu) Limited2 ANZ Holdings (New Zealand) Limited1 ANZ Bank New Zealand Limited1 ANZ Investment Services (New Zealand) Limited1 ANZ New Zealand (Int’l) Limited1 ANZ New Zealand Investments Holdings Limited1 ANZ New Zealand Investments Limited1 ANZNZ Covered Bond Trust1,3 ANZ International Private Limited1 ANZcover Insurance Private Ltd1 ANZ Lenders Mortgage Insurance Pty. Limited ANZ Residential Covered Bond Trust3 Australia and New Zealand Bank (China) Company Limited1 Australia and New Zealand Banking Group (PNG) Limited1 Citizens Bancorp4 ANZ Guam Inc4 Institutional Securitisation Services Limited PT Bank ANZ Indonesia1 (99% ownership) Incorporated in Australia Nature of Business Banking Australia Australia Australia Australia Australia Vietnam Australia Kiribati Samoa Vanuatu New Zealand New Zealand New Zealand New Zealand New Zealand New Zealand New Zealand Singapore Singapore Australia Australia China Papua New Guinea Banking Non-Banking Non-Banking Non-Banking Holding Company Banking Holding Company Banking Banking Banking Holding Company Banking Funds Management Finance Holding Company Funds Management Finance Holding Company Captive-Insurance Mortgage Insurance Finance Banking Banking Guam Guam Holding Company Banking Australia Securitisation Manager Indonesia Banking 1. Audited by overseas KPMG firms — either as part of the Group audit, or for standalone financial statements as required. 2. Audited by Law Partners. 3. Not owned by the Group. Control exists as the Group retains substantially all the risks and rewards of the operations. 4. Audited by Deloitte Guam. CHANGES TO MATERIAL CONTROLLED ENTITIES ANZ Singapore Limited was deregistered on 18 August 2023. ANZ International (Hong Kong) Limited, ANZ (Thai) Public Company Limited (formerly ANZ Bank (Thai) Public Company Limited), and Chongqing Liangping ANZ Rural Bank Company Limited are in liquidation as at 30 September 2023. SIGNIFICANT RESTRICTIONS Controlled entities that are subject to prudential regulation may be required to maintain minimum capital or other regulatory requirements which may, from time to time, limit the entity’s ability to transfer assets, pay dividends or make other capital distributions to the parent entity or to other entities in the Group. The Group manages such restrictions within our risk management framework, as outlined in Note 18 Financial Risk Management and our capital management strategy, as outlined in Note 25 Capital Management. As at 30 September 2023, restrictions on the ability of an entity within the Group to transfer assets, pay dividends or make other capital distributions to other entities in the Group were not material to the liquidity or capital management of the Group. 184 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 185 27. CONTROLLED ENTITIES (continued) RECOGNITION AND MEASUREMENT The Group’s subsidiaries are those entities it controls through: • being exposed to, or having rights to, variable returns from the entity; and • being able to affect those returns through its power over the entity. The Group assesses whether it has power over those entities by examining the Group’s existing rights to direct the relevant activities of the entity. If the Group sells or acquires subsidiaries during the year, it includes their operating results in the Group results to the date of disposal or from the date of acquisition. When the Group’s control ceases, it derecognises the assets and liabilities of the subsidiary, any related non- controlling interest and other components of equity. If the Group’s ownership interest in a subsidiary changes in a way that does not result in a loss of control, then the Group accounts for that as a transaction with equity holders in their capacity as equity holders. All transactions between Group entities are eliminated on consolidation. 185 186 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 28. INVESTMENTS IN ASSOCIATES Significant associates of the Group are: Name of entity AMMB Holdings Berhad (AmBank) PT Bank Pan Indonesia (PT Panin) Principal activity Banking and insurance Consumer and business bank Worldline Australia Pty Ltd (Worldline) Payment and transactional services Aggregate other individually immaterial associates Total carrying value of associates1 1. Includes the impact of foreign currency translation recognised in the foreign currency translation reserve. FINANCIAL INFORMATION ON SIGNIFICANT ASSOCIATES Ordinary share interest Carrying amount $m 2023 22% 39% 49% n/a 2022 22% 39% 49% n/a 2023 881 1,440 26 2 2022 790 1,318 47 26 2,349 2,181 Set out below is the summarised financial information of each associate that is significant to the Group. The summarised financial information is based on the associates’ IFRS financial information and may require the use of unaudited financial information as each associate has a different financial year to the Group (PT Panin 31 December, AmBank 31 March, Worldline 31 December). Principal place of business and country of incorporation Malaysia Indonesia AMMB Holdings Berhad PT Bank Pan Indonesia Worldline Australia Pty Ltd Australia Summarised results Operating income Profit/(Loss) for the year Other comprehensive income/(loss) Total comprehensive income/(loss) Less: Total comprehensive (income)/loss attributable to non– controlling interests Total comprehensive income/(loss) attributable to owners of associate Summarised financial position Total assets1 Total liabilities1 Total net assets1 Less: Non-controlling interests of associate Net assets attributable to owners of associate Reconciliation to carrying amount of Group's interest in associate Carrying amount at the beginning of the year Acquired Group's share of total comprehensive income/(loss) Dividends received from associate Foreign currency translation reserve adjustments Carrying amount at the end of the year Market value of Group's investment in associate2 2023 $m 1,517 545 87 632 (8) 624 62,057 58,015 4,042 (301) 3,741 790 - 138 (42) (5) 881 875 2022 $m 1,511 529 (128) 401 (18) 383 57,220 53,234 3,986 (402) 3,584 719 - 81 (12) 2 790 929 2023 $m 2022 $m 2023 $m 2022 $m 1,273 1,206 372 24 396 (69) 327 20,498 16,928 3,570 (348) 3,222 198 6 204 25 229 20,537 17,234 3,303 (315) 2,988 1,318 1,210 - 138 - (16) 1,440 1,167 - 71 (18) 55 1,318 2,016 134 (43) - (43) - (43) 205 137 68 - 68 47 - (21) - - 26 n/a 57 (21) - (21) - (21) 203 90 113 - 113 - 57 (10) - - 47 n/a 1. Includes market value adjustments (including goodwill) the Group made at the time of acquisition (and adjustments for any differences in accounting policies). 2. Market value is based on a price per share and does not include any adjustments for the size of our holding. 186 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 187 28. INVESTMENTS IN ASSOCIATES (continued) IMPAIRMENT ASSESSMENT The Group assesses the carrying value of its associates investments for impairment indicators. At 30 September 2023, the impairment assessment of non-lending assets identified that one of the Group’s associated investments PT Panin had indicators of impairment. No impairment was recognised as its carrying value is supported by its VIU calculations. RECOGNITION AND MEASUREMENT An associate is an entity over which the Group has significant influence over its operating and financial policies but does not control. The Group accounts for associates using the equity method. Its investments in associates are carried at cost plus the post-acquisition share of changes in the associate’s net assets less accumulated impairments. Dividends the Group receives from associates are recognised as a reduction in the carrying amount of the investment. The Group includes goodwill recognised by the associate in the carrying amount of the investment. It does not individually test the goodwill incorporated in the associates carrying amount for impairment. At least at each reporting date, the Group reviews investments in associates for any indication of impairment. If an indication of impairment exists, then the Group determines the recoverable amount of the associate using the higher of: • the associate’s fair value less cost of disposal; and • its value-in-use. We use a discounted cash flow methodology, and when applicable, other methodologies (such as capitalisation of earnings methodology), to determine the recoverable amount when determining a VIU. KEY JUDGEMENTS AND ESTIMATES Investments in associates and joint ventures are assessed at each reporting date and tested for impairment when there is an indication that the investment may be impaired. In addition, the Group is required to assess at each reporting date whether the recoverable amount of the Group’s investment has increased to such a level as to support the reversal of prior period impairments. Significant management judgment is required to determine the key assumptions underpinning the VIU calculation. Factors that may change in subsequent periods and lead to potential future impairments include lower than forecast earnings levels in the near term and/or a decrease in the long term growth forecasts, increases to required levels of regulatory capital and an increase in the post-tax discount rate arising from an increase in the risk premium or risk-free rates. The key assumptions used in the VIU calculation are outlined below: As at 30 September 2023 Post-tax discount rate Terminal growth rate Expected earnings growth (compound annual growth rate – 5 years) Common Equity Tier 1 ratio (5 year average) PT Panin 12.2% 5.0% 5.4% 12.8% The VIU calculations are sensitive to changes in the underlying assumptions with reasonably possible changes in key assumptions having a positive or negative impact on the VIU outcome, and as such the recoverable amount of the investment. • A change in the September 2023 post-tax discount rate by +/- 50bps would impact the VIU outcome for PT Panin by $(91 million)/ $105 million. • A change in the September 2023 terminal growth rate by +/- 25bps would impact the VIU outcome for PT Panin by $55 million/ ($51 million). The investment would not be impaired if the discount rate were increased or the terminal growth rate reduced by the reasonably possible changes above. 187 188 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 29. STRUCTURED ENTITIES A Structured Entity (SE) is an entity that has been designed such that voting or similar rights are not the dominant factor in determining who controls the entity. SEs are generally established with restrictions on their ongoing activities in order to achieve narrow and well defined objectives. SEs are classified as subsidiaries and consolidated when control exists. If the Group does not control a SE, then it is not consolidated. This note provides information on both consolidated and unconsolidated SEs. The Group’s involvement with SEs is as follows: Type Securitisation Details The Group establishes SEs to securitise customer loans and advances that it has originated, in order to diversify sources of funding for liquidity management. Securitisation programs include customer loans and advances assigned to bankruptcy remote SEs to provide either security for obligations payable on notes issued by the SEs to external investors or create assets held by the Group eligible for repurchase agreements with applicable central banks. The Group retains control over these SEs and therefore they are consolidated. Refer to Note 30 Transfers of Financial Assets for further details. The Group also establishes SEs on behalf of customers to securitise their loans or receivables. The Group may manage these securitisation vehicles or provide liquidity or other support. Additionally, the Group may acquire interests in securitisation vehicles set up by third parties through holding securities issued by such entities. In limited circumstances where control exists, the Group consolidates the SE. Covered bond issuances Certain loans and advances have been assigned to bankruptcy remote SEs to provide security for issuances of debt securities by the Group. The Group retains control over these SEs and therefore they are consolidated. Refer to Note 30 Transfers of Financial Assets for further details. Structured finance arrangements Funds management activities The Group is involved with SEs established: • in connection with structured lending transactions to facilitate debt syndication and/or to ring-fence collateral; and • to own assets that are leased to customers in structured leasing transactions. The Group may manage the SE, hold minor amounts of the SE’s capital, or provide risk management products (derivatives) to the SE. In most instances, the Group does not control these SEs. In limited circumstances where control exists, the Group consolidates the SE. The Group is the scheme manager for a number of Managed Investment Schemes (MIS) in New Zealand. These MIS are financed through the issue of units to investors and the Group considers them to be SEs. The Group’s interests in these MIS are limited to receiving fees for services or providing risk management products (derivatives). These interests do not create significant exposures that would allow the Group to control the funds. Therefore, these MIS are not consolidated. CONSOLIDATED STRUCTURED ENTITIES FINANCIAL OR OTHER SUPPORT PROVIDED TO CONSOLIDATED STRUCTURED ENTITIES The Group provides financial support to consolidated SEs as outlined below. Securitisation and covered bond issuances The Group provides lending facilities, derivatives and commitments to these SEs and/or holds debt instruments they have issued. Structured finance arrangements The assets held by these SEs are normally pledged as collateral for financing provided. Certain consolidated SEs are financed entirely by the Group while others are financed by syndicated loan facilities in which the Group is a participant. The financing provided by the Group includes lending facilities where the Group’s exposure is limited to the amount of the loan and any undrawn amount. Additionally, the Group has provided Letters of Support to these consolidated SEs confirming that the Group will not demand repayment of the financing provided for the ensuing 12 month period. The Group did not provide any non-contractual support to consolidated SEs during the year (2022: nil). Other than as disclosed above, the Group does not have any current intention to provide financial or other support to consolidated SEs. 188 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 189 29. STRUCTURED ENTITIES (continued) UNCONSOLIDATED STRUCTURED ENTITIES GROUP’S INTEREST IN UNCONSOLIDATED STRUCTURED ENTITIES An ‘interest’ in an unconsolidated SE is any form of contractual or non-contractual involvement with a SE that exposes the Group to variability of returns from the performance of that SE. These interests include, but are not limited to: holdings of debt or equity securities; derivatives that pass-on risks specific to the performance of the SE, lending, loan commitments, financial guarantees, and fees from funds management activities. For the purpose of disclosing interests in unconsolidated SEs: • no disclosure is made if the Group’s involvement is not more than a passive interest - for example: when the Group’s involvement constitutes a typical customer-supplier relationship. On this basis, exposures to unconsolidated SEs that arise from lending, trading and investing activities are not considered disclosable interests - unless the design of the structured entity allows the Group to participate in decisions about the relevant activities (being those that significantly affect the entity’s returns). • ‘interests’ do not include derivatives intended to expose the Group to market-risk (rather than performance risk specific to the SE) or derivatives through which the Group creates, rather than absorbs, variability of the unconsolidated SE (such as purchase of credit protection under a credit default swap). The table below sets out the Group’s interests in unconsolidated SEs together with the maximum exposure to loss that could arise from those interests: On-balance sheet interests Investment securities Gross loans and advances Total on-balance sheet Off-balance sheet interests Commitments (facilities undrawn) Guarantees Total off-balance sheet Maximum exposure to loss Securitisation Structured finance 2023 $m 2,070 10,367 12,437 3,270 50 3,320 15,757 2022 $m 3,352 9,433 12,785 2,078 50 2,128 14,913 2023 $m 2022 $m - 24 24 - - - 24 - 43 43 - - - 43 Total 2023 $m 2,070 10,391 12,461 3,270 50 3,320 15,781 2022 $m 3,352 9,476 12,828 2,078 50 2,128 14,956 In addition to the interests above, the Group earned funds management fees from unconsolidated investment funds of $177 million (2022: $181 million) during the year. The Group’s maximum exposure to loss represents the maximum amount of loss that the Group could incur as a result of its involvement with unconsolidated SEs if loss events were to take place - regardless of the probability of occurrence. This does not in any way represent the actual losses expected to be incurred. Furthermore, the maximum exposure to loss is stated gross of the effects of hedging and collateral arrangements entered into to mitigate ANZ’s exposure to loss. The maximum exposure to loss has been determined as: • the carrying amount of Investment securities measured at amortised cost, and • the carrying amount plus the undrawn amount of any committed loans and advances. The size of unconsolidated SEs is indicated by total assets which vary by SE with the largest single SE having a value of approximately $4.3 billion. The Group did not provide any non-contractual support to unconsolidated SEs during the year (2022: nil) nor does it have any current intention to provide financial or other support to unconsolidated SEs. 189 190 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 29. STRUCTURED ENTITIES (continued) SPONSORED UNCONSOLIDATED STRUCTURED ENTITIES The Group may also sponsor unconsolidated SEs in which it has no disclosable interest. For the purposes of this disclosure, the Group considers itself the ‘sponsor’ of an unconsolidated SE if it is the primary party involved in the design and establishment of that SE and: • the Group is the major user of that SE; or • the Group’s name appears in the name of that SE, or on its products; or • the Group provides implicit or explicit guarantees of that SE’s performance. The Group has sponsored the ANZ PIE Fund in New Zealand, which invests only in deposits with ANZ Bank New Zealand. The Group does not provide any implicit or explicit guarantees of the capital value or performance of investments in the ANZ PIE Fund. There was no income received from, nor assets transferred to, this entity during the year. KEY JUDGEMENTS AND ESTIMATES Significant judgement is required in assessing whether the Group has control over Structured Entities. Judgement is required to determine the existence of: • power over the relevant activities (being those that significantly affect the entity’s returns); and • exposure to variable returns of the entity. 190 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 191 30. TRANSFERS OF FINANCIAL ASSETS In the normal course of business the Group enters into transactions where it transfers financial assets directly to third parties or to SEs. These transfers may result in the Group fully, or partially, derecognising those financial assets - depending on the Group’s exposure to the risks and rewards or control over the transferred assets. If the Group retains substantially all of the risk and rewards of a transferred asset, the transfer does not qualify for derecognition and the asset remains on the Group’s balance sheet in its entirety. SECURITISATIONS Net loans and advances include residential mortgages securitised under the Group’s securitisation programs which are assigned to bankruptcy remote SEs to provide security for obligations payable on the notes issued by the SEs. The holders of the issued notes have full recourse to the pool of residential mortgages which have been securitised and the Group cannot otherwise pledge or dispose of the transferred assets. In some instances, the Group is also the holder of the securitised notes issued by the SEs. In addition, the Group is entitled to any residual income of the SEs and sometimes enters into derivatives with the SEs. The Group retains the risks and rewards of the residential mortgages and continues to recognise the mortgages as financial assets. The Group is exposed to variable returns from its involvement with these securitisation SEs and has the ability to affect those returns through its power over the SEs activities. The SEs are therefore consolidated by the Group. COVERED BONDS The Group operates various global covered bond programs to raise funding in its primary markets. Net loans and advances include residential mortgages assigned to bankruptcy remote SEs associated with these covered bond programs. In respect of each program, a covered bond guarantor has guaranteed payments of interest and principal pursuant to a guarantee which is secured over its assets, including these residential mortgages. Substantially all of the assets of each covered bond guarantor consist of that covered bond guarantor’s equitable interests in mortgage loans secured by residential real estate. The covered bond holders have dual recourse to the issuer and the cover pool of assets. The issuer cannot otherwise pledge or dispose of the transferred assets, however, subject to legal arrangements it may repurchase and substitute assets as long as the required cover is maintained. The Group is required to maintain the cover pool at a level sufficient to cover the bond obligations. In addition, the Group is entitled to any residual income of the covered bond SEs (after all payments to the covered bond holders and external parties) and enters into derivatives with the SEs. The Group retains the majority of the risks and rewards of the residential mortgages and continues to recognise the mortgages as financial assets. The Group is exposed to variable returns from its involvement with the covered bond SEs and has the ability to affect those returns through its power over the SEs activities. The SEs are therefore consolidated by the Group. The covered bonds issued externally are included within debt issuances. REPURCHASE AGREEMENTS When the Group sells securities subject to repurchase agreements under which we retain substantially all the risks and rewards of ownership, then those assets do not qualify for derecognition. An associated liability is recognised for the consideration received from the counterparty. STRUCTURED FINANCE ARRANGEMENTS The Group arranges funding for certain customer transactions through structured leasing. These transactions are recognised on Group’s balance sheet as lease receivables or loans. At times, other financial institutions participate in the funding of these arrangements. This participation involves a proportionate transfer of the rights to the assets recognised by the Group. The participating banks have limited recourse to the leased assets and related proceeds. Where the Group continues to be exposed to some of the risks of the transferred assets through a derivative or other continuing involvement, the Group does not derecognise the lease receivable or loan. Instead, the Group recognises an associated liability representing its obligations to the participating financial institutions. The tables below set out the balance of assets transferred that do not qualify for derecognition, along with the associated liabilities. Current carrying amount of assets transferred Carrying amount of associated liabilities Securitisations1,2 Covered bonds 2023 $m 886 880 2022 $m 1,121 1,115 2023 $m 31,188 18,223 2022 $m 27,575 12,967 Repurchase agreements 2023 $m 47,552 44,454 2022 $m 52,757 47,229 Structured finance arrangements 2023 2022 $m 27 27 $m 36 36 1. Does not include transfers to internal structured entities where there are no external investors. 2. The securitisation noteholders have recourse only to the pool of residential mortgages which have been securitised. The carrying value of securitised assets and the associated liabilities approximates their fair value. 191 192 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 31. SUPERANNUATION AND POST EMPLOYMENT BENEFIT OBLIGATIONS Set out below is a summary of amounts recognised in the Balance Sheet in respect of the defined benefit superannuation schemes: Defined benefit obligation and scheme assets Present value of funded defined benefit obligation Fair value of scheme assets Net defined benefit asset As represented in the Balance Sheet Net liabilities arising from defined benefit obligations included in Payables and other liabilities Net assets arising from defined benefit obligations included in Other assets Net defined benefit asset Weighted average duration of the benefit payments reflected in the defined benefit obligation (years) 2023 $m (959) 1,131 172 (4) 176 172 11.4 2022 $m (930) 1,123 193 (6) 199 193 14.8 As at the most recent reporting dates of the schemes, the aggregate surplus of net market value of assets over the value of accrued benefits on a funding basis was $53 million (2022: $69 million surplus). In 2023, the Group made defined benefit contributions totalling $2 million (2022: $2 million). It expects to make contributions of approximately $2 million next financial year. GOVERNANCE OF THE SCHEMES AND FUNDING OF THE DEFINED BENEFIT SECTIONS The main defined benefit superannuation schemes in which the Group participates operate under trust law and are managed and administered on behalf of the members in accordance with the terms of the relevant trust deed and rules and all relevant legislation. These schemes have corporate trustees, which are wholly owned subsidiaries of the Group. The trustees are the legal owners of the assets, which are held separately from the assets of the Group, and are responsible for setting investment policy and agreeing funding requirements with the employer through the triennial actuarial valuation process. The Group has defined benefit arrangements in Australia, Japan, New Zealand, Philippines, Taiwan and United Kingdom. The defined benefit section of the ANZ Australian Staff Superannuation Scheme, the ANZ UK Staff Pension Scheme and the ANZ National Retirement Scheme in New Zealand are the three largest plans. They have been closed to new members since 1987, 2004 and 1991 respectively. None of the schemes had a material deficit, or surplus, at the last funding valuation. The Group has no present liability under any of the schemes’ trust deeds to fund a deficit (measured on a funding basis). A contingent liability of the Group may arise if any of the schemes were wound up. RECOGNITION AND MEASUREMENT Defined benefit superannuation schemes The Group operates a small number of defined benefit schemes. Independent actuaries calculate the liability and expenses related to providing benefits to employees under each defined benefit scheme. They use the Projected Unit Credit Method to value the liabilities. The balance sheet includes: • a defined benefit liability if the obligation is greater than the fair value of the schemes assets; and • an asset (capped to its recoverable amount) if the fair value of the assets is greater than the obligation. In each reporting period, the movements in the net defined benefit liability are recognised as follows: • the net movement relating to the current period’s service cost, net interest on the defined benefit liability, past service costs and other costs (such as the effects of any curtailments and settlements) as operating expenses; • remeasurements of the net defined benefit liability (which comprise actuarial gains and losses and return on scheme assets, excluding interest income included in net interest) directly in retained earnings through other comprehensive income; and • contributions of the Group directly against the net defined benefit position. Defined contribution superannuation schemes The Group operates a number of defined contribution schemes. It also contributes (according to local law, in the various countries in which it operates) to Government and other plans that have the characteristics of defined contribution plans. The Group’s contributions to these schemes are recognised as personnel expenses when they are incurred. 192 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 193 31. SUPERANNUATION AND POST EMPLOYMENT BENEFIT OBLIGATIONS (continued) KEY JUDGEMENTS AND ESTIMATES The main assumptions we use in valuing defined benefit obligations are listed in the table below. A change to any assumptions, or applying different assumptions, could have an effect on the Statement of Other Comprehensive Income and Balance Sheet. Sensitivity analysis change in significant assumptions 0.5% increase Increase/(decrease) in defined benefit obligation 2023 $m (43) 2022 $m (49) 2023 1.15-5.6 2.0-3.5 2022 1.35-5.45 1.5-3.8 Discount rate (% p.a.) Future salary increases (% p.a.) Future pension indexation In payment (% p.a.)/In deferment (% p.a.) 2.9-3.4 3.1-3.5/3.0 Life expectancy at age 60 for current pensioners 0.5% increase 1 year increase 34 33 32 40 – Males (years) – Females (years) 26.3-28.3 29.2-30.2 26.2-28.3 29.1-30.2 193 194 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 32. EMPLOYEE SHARE AND OPTION PLANS On 3 January 2023, ANZBGL established, by a scheme of arrangement, a non-operating holding company, ANZGHL, as the new listed parent holding company of the ANZ Group. There is no impact to employee equity (deferred shares, deferred share rights, restricted rights and performance rights) as a result of the Restructure. ANZ operates a number of employee share and option schemes under the ANZ Employee Share Acquisition Plan and the ANZ Share Option Plan which are operated by the Company. These are Group share based payment arrangements under which shares in ANZGHL (ANZ shares) are allocated or granted to employees of the Group. ANZ EMPLOYEE SHARE ACQUISITION PLAN ANZ Employee Share Acquisition Plan schemes that operated during 2023 and 2022 were the Deferred Share Plan and the Variable Pay to Shares (VPS) Offer. The ANZ Incentive Plan (ANZIP) (the variable remuneration plan operating across ANZ) has Short Term Variable Remuneration or Variable Remuneration delivered under the Deferred Share Plan or ANZ Share Option Plan for eligible employees. Deferred Share Plan i) ANZ Incentive Plan (ANZIP) – Short term Variable Remuneration (STVR) and Variable Remuneration (VR) – deferred shares Award Type Eligibility STVR (deferred shares) STVR/VR historical (deferred shares) VR (deferred shares) Chief Executive Officer (CEO), Group Executive Committee (ExCo) and Group General Manager Internal Audit (GGM IA)1. Financial Year (FY) of grant 2022 Performance and Remuneration Review (PRR): granted in FY23 2021 PRR: granted in FY22 Historical grants: on foot during FY23 & FY22 Grant approach 50% of the CEO, ExCo and GGM IA’s Short Term Variable Remuneration (STVR) deferred as shares. 50% of the CEO’s STVR, 25% of ExCo’s Variable Remuneration (VR) (except for the Chief Risk Officer (CRO)), and 33% of the CRO and GGM IA’s VR, deferred as shares. Conditions Deferred over years two and three, where year 1 includes the performance period (i.e., 1 October to 30 September). Granted in late November. All other employees (excluding select roles in the United Kingdom (UK)/China2) 2022 and 2021 PRR: granted in FY23 & FY22 Historical grants: on foot during FY23 & FY22 If VR is at or exceeds AUD 100,000, then 60% of total VR amount is deferred as shares. Deferred over years two, three and four, where year 1 includes the performance period. Granted in late November. Allocation value Deferred shares granted based on the Volume Weighted Average Price (VWAP) of ANZ shares traded on the ASX in the five trading days leading up to and including 1 October. Deferred shares granted based on the VWAP of ANZ shares traded on the ASX in the five trading days leading up to and including the date of grant. 1. All Banking Executive Accountability Regime (BEAR) Accountable Executives. 2. Specific deferral arrangements also exist under ANZIP for roles defined as UK Material Risk Takers (MRTs) and China MRTs, in line with local regulatory requirements. ii) Exceptional circumstances Remuneration foregone In exceptional circumstances, we grant deferred shares to certain employees when they start with ANZ to compensate them for remuneration they have forgone from their previous employer. The vesting period generally aligns with the remaining vesting period of the remuneration they have forgone, and therefore varies between grants. Retention We may grant deferred shares to high performing employees who are regarded as a significant retention risk to ANZ. 194 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 195 NOTES TO THE FINANCIAL STATEMENTS 32. EMPLOYEE SHARE AND OPTION PLANS (continued) iii) Further information Cessation Dividends Instrument Unless the Board1 decides otherwise, employees forfeit their unvested deferred shares if they resign, are terminated on notice, or are dismissed for serious misconduct. The deferred shares may be held in trust beyond the deferral period. Dividends are reinvested in the Dividend Reinvestment Plan. Deferred share rights may be granted instead of deferred shares in some countries as locally appropriate (see deferred share rights section). Expensing value (fair value) We expense the fair value of deferred shares on a straight-line basis over the relevant vesting period and we recognise the expense as a share-based compensation expense with a corresponding increase in equity. Deferred shares are expensed based on the one-day VWAP at the date of grant. 2023 and 2022 grants During the 2023 year, we granted 2,244,181 deferred shares (2022: 1,971,715) with a weighted average allocation value of $24.37 (2022: $27.52). Downward adjustment Deferred shares remain at risk and the Board has the discretion to adjust the number of deferred shares downwards, including to zero at any time before the vesting date (malus), and limited to select employees2, recovery post vesting (i.e., clawback). ANZ’s downward adjustment provisions are detailed in section 7.3 of the 2023 Remuneration Report. Board discretion was not exercised to apply malus or clawback to any deferred shares in 2023 (2022: nil). 1. References to ‘the Board’ throughout this note means the Boards of ANZGHL and ANZBGL. 2. Clawback applies to the CEO, ExCo and GGM IA (for awards granted in 2023 financial year), and to select senior employees in jurisdictions where clawback regulations apply. Variable Pay to Shares (VPS) Offer Eligibility, grant approach and conditions VPS provides employees in Australia the opportunity to receive up to $1,000 worth of ANZ shares with concessional tax treatment (where criteria are met). All ANZ shares are held by a custodian or nominee appointed by the Trustee on the Trustee’s behalf and are restricted for 3 years. During this time employees benefit from dividend payments which are reinvested through the Dividend Reinvestment Plan (DRP) and have voting entitlements. After the restriction period has been reached the shares can sold or transferred. Allocation value Granted based on the VWAP of ANZ shares traded on the ASX in the five trading days leading up to and including the date of grant. Expensing value Expensed based on the one-day VWAP at the date of grant. (fair value) 2023 grants During the 2023 year, we granted 55,600 shares on 22 November 2022 at an issue price of $24.46 (no grants were made in relation to the VPS Offer in the 2022 year). Expensing of the ANZ Employee Share Acquisition Plan Expensing value (fair value) The fair value of shares we granted during 2023 under the Deferred Share Plan and VPS Offer, measured as at the date of grant of the shares, is $56.5 million (2022: $52.6 million Deferred Share Plan only) based on 2,299,781 shares (2022: 1,971,715 Deferred Share Plan only) at VWAP of $24.57 (2022: $26.69). 195 196 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 32. EMPLOYEE SHARE AND OPTION PLANS (continued) ANZ SHARE OPTION PLAN Allocation Rules Expensing value (fair value) Satisfying vesting We may grant selected employees options/rights which entitle them to acquire fully paid ordinary ANZ shares at a fixed price at the time the options/rights vest. Voting and dividend rights will be attached to the ordinary shares allocated on exercise of the options/rights. Each option/right entitles the holder to one ordinary share subject to the terms and conditions imposed on grant. Exercise price of options, determined in accordance with the rules of the plan, is generally based on the VWAP of the shares traded on the ASX in the week leading up to and including the date of grant. For rights, the exercise price is nil. Prior to the exercise of the option/right if ANZ changes its share capital due to a bonus share issue, pro-rata new share issue or reorganisation the following adjustments are required: • Issue of bonus shares - When the holder exercises their option, they are also entitled to be issued the number of bonus shares they would have been entitled to had they held the underlying shares at the time of the bonus issue; • Pro-rata share offer - We will adjust the exercise price of the option in the manner set out in the ASX Listing Rules; and • Reorganisation - In respect of rights, if there is a bonus issue or reorganisation of ANZ’s share capital, then the Board may adjust the number of rights or the number of underlying shares so that there is no advantage or disadvantage to the holder. Holders otherwise have no other entitlements to participate: • in any new issue of ANZ securities before they exercise their options/rights; or • in a share issue of a body corporate other than ANZ (such as a subsidiary). Any portion of the award which vests may, at the Boards discretion, be satisfied by a cash equivalent payment rather than shares. We expense the fair value of options/rights on a straight-line basis over the relevant vesting period and we recognise the expense as a share-based compensation expense with a corresponding increase in equity. Factors considered in determining the fair value include: the market performance conditions, share price volatility, life of the instrument, dividend yield, and share price at grant date. Any portion of the award of options/rights (that have met the applicable time and performance conditions) may be satisfied by a cash equivalent payment rather than shares at Board discretion. In financial year 2023, all deferred share rights were satisfied through a share allocation, other than 70,231 deferred share rights (2022: 55,977) for which a cash payment was made. There were no performance rights (PR) due to vest in financial year 2023, as a result of a change in the performance period from three years to four years. In financial year 2022, the PR that vested (previously granted in November/December 2018) were satisfied through a share allocation, other than 24,011 PR for which a cash payment was made. Cessation The provisions that apply if the employee’s employment ends are in section 10.2.3 of the 2023 Remuneration Report. Downward adjustment As per Deferred Share Plan. 196 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 197 32. EMPLOYEE SHARE AND OPTION PLANS (continued) Option Plans that operated during 2023 and 2022 ii)) LLoonngg TTeerrmm VVaarriiaabbllee RReemmuunneerraattiioonn ((LLTTVVRR)) aanndd VVaarriiaabbllee RReemmuunneerraattiioonn ((VVRR)) -- rreessttrriicctteedd rriigghhttss ((RRRR)),, ppeerrffoorrmmaannccee rriigghhttss ((PPRR)),, aanndd ddeeffeerrrreedd sshhaarree rriigghhttss ((DDSSRR)) Award Type Eligibility LTVR (RR & PR) LTVR / VR historical (PR) ANZIP VR (DSR) CEO, ExCo and GGM IA1 CEO and ExCo1 FY of grant 2022 PRR: granted in FY23 2021 PRR: granted in FY22 Historical grants: on foot during FY23 & FY22 Grant approach Conditions 50% of the CEO and ExCo’s (except for the CRO) LTVR was received as RR and 50% as PR. 100% of the CRO and GGM IA’s LTVR was received as RR. 100% of the CEO’s LTVR and 50% of ExCo’s VR (except for the CRO who received 50% VR as DSR instead) was received as PR. All other employees (excluding select roles in the UK/China2) in countries where DSR may be granted instead of deferred shares 2022 and 2021 PRR: granted in FY23 & FY22 Historical grants: on foot during FY23 & FY22 If VR is at or exceeds AUD 100,000, then 60% of total VR amount is deferred. Awarded at the end of the year subject to shareholder approval at AGM for CEO award. DSR provide a right to acquire one ordinary ANZ share at nil cost after a specified vesting period. Deferred over years two, three and four, where year 1 includes the performance period. PR performance condition tested (relative and absolute TSR hurdles) at the end of four-year performance period. The four-year performance period commenced on 22 November to 21 November four years later. The deferral period is four years. Further details are provided in section 5.2.3a of the 2021 Remuneration Report. RR and PR provide a right to acquire one ordinary ANZ share at nil cost – subject to time and performance conditions. Awarded subject to: • RR: pre-grant assessment (risk- based measures) • RR and PR: shareholder approval at Annual General Meeting (AGM) for CEO award Performance condition tested at end of four-year performance period: • RR: pre-vest assessment (risk- based measures) • PR: relative and absolute Total Shareholder Return (TSR) hurdles Deferral period3 = four-year performance period (commencing 1 October) + holding period (which commences the day after end of performance period and finishes on the 4th, 5th or 6th anniversary of grants (CEO only for year 6)). Further details provided in section 7.2 of the 2023 Remuneration Report. Allocation value Face value of ANZ shares traded on the ASX in the five trading days leading up to and including 1 October (beginning of the financial year). The fair value at the date of grant is used to determine the number of DSR to be allocated and is also used for expensing purposes. The fair value is adjusted for the absence of dividends during the vesting period. 1. All BEAR Accountable Executives. 2. Specific deferral arrangements also exist under ANZIP for roles defined as UK MRTs and China MRTs, in line with local regulatory requirements. 3. A dividend equivalent payment (DEP) is paid in cash at the end of the relevant deferral period, but is only made to the extent that all or part of the underlying rights meet the relevant performance condition and vest to the individual. Dividend equivalents accrue over the full deferral period for RR, and only during the holding period for PR. 197 198 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 32. EMPLOYEE SHARE AND OPTION PLANS (continued) Award Type LTVR (RR & PR) LTVR / VR historical (PR) ANZIP VR (DSR) Allocation timing LTVR awarded around late November/December (subject to shareholder approval for CEO). Granted in late November. Start of FY End of FY 2023 grants During 2023, we granted 393,419 RR and 325,880 PR (2022: 542,747 PR). Downward adjustment Board discretion was not exercised to apply malus or clawback to any RR or PR in 2023 (2022: nil PR). During 2023, we granted 2,386,278 DSR (no performance hurdles) (2022: 2,576,907). Board discretion was not exercised to apply malus or clawback to any deferred share rights in 2023 (2022: nil). iiii)) EExxcceeppttiioonnaall cciirrccuummssttaanncceess Remuneration forgone Retention As per Deferred Share Plan in countries where DSR may be granted instead of deferred shares. Options, Deferred Share Rights, Restricted Rights and Performance Rights on Issue As at 10 November 2023, there were 396 holders of 4,839,042 DSR on issue, 10 holders of 362,991 RR on issue and 10 holders of 1,510,080 PR on issue. Options/Rights Movements This table shows the options/rights over unissued ANZ shares and their related weighted average (WA) exercise prices as at the beginning and end of 2023 and the movements during 2023: Number of options/rights WA exercise price WA closing share price WA remaining contractual life WA exercise price of all exercisable options/rights outstanding Outstanding exercisable options/rights Opening balance 1 Oct 2022 6,209,040 $0.00 Granted 3,105,577 $0.00 Forfeited1 (428,483) $0.00 Expired Exercised Closing balance 30 Sep 2023 0 (2,166,618) 6,719,516 $0.00 $0.00 $0.00 $24.30 1.9 years $0.00 124,377 This table shows the options/rights over unissued ANZ shares and their related weighted average exercise prices as at the beginning and end of 2022 and the movements during 2022: Number of options/rights WA exercise price WA closing share price WA remaining contractual life WA exercise price of all exercisable options/rights outstanding Outstanding exercisable options/rights Opening balance 1 Oct 2021 6,307,778 $0.00 Granted 3,119,654 $0.00 Forfeited1 (747,744) $0.00 Expired Exercised Closing balance 30 Sep 2022 0 (2,470,648) 6,209,040 $0.00 $0.00 $0.00 $25.56 1.9 years $0.00 141,633 1. Refers to any circumstance where equity can be forfeited (for example on cessation, downward adjustment or performance conditions not met). All of the shares issued as a result of the exercise of options/rights during 2023 and 2022, were issued at a nil exercise price. 198 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 199 NOTES TO THE FINANCIAL STATEMENTS 32. EMPLOYEE SHARE AND OPTION PLANS (continued) As at the date of the signing of the Directors’ Report on 10 November 2023: • no options/rights over ordinary shares have been granted since the end of 2023; and • no shares issued as a result of the exercise of options/rights since the end of 2023. Fair Value Assumptions When determining the fair value, we apply the standard market techniques for valuation, including Monte Carlo and/or Black Scholes pricing models. We do so in accordance with the requirements of AASB 2 Share-based Payments. The models take into account early exercise of vested equity, non- transferability and internal/external performance hurdles (if any). The table below shows the significant assumptions we used as inputs into our fair value calculation of instruments granted during the period. We present the values as weighted averages, but the specific values we use for each allocation are the ones we use for the fair value calculation. Exercise price ($) Share closing price at grant date ($) Expected volatility of ANZ share price (%)1 Equity term (years) Vesting period (years) Expected life (years) Expected dividend yield (%) Risk free interest rate (%) Fair value ($) 2023 Deferred share rights Restricted rights Performance rights 2022 Deferred share rights Performance rights 0.00 24.67 20.0 2.1 2.0 2.0 6.25 3.20 21.81 0.00 24.54 20.0 6.6 4.6 4.6 6.25 3.36 18.61 0.00 24.51 20.0 6.6 4.6 4.6 6.25 3.36 9.85 0.00 26.62 20.0 2.2 2.1 2.1 5.50 0.80 23.71 0.00 26.92 20.0 6.0 4.0 4.0 5.50 1.25 10.38 1. Expected volatility represents a measure of the amount by which ANZ’s share price is expected to fluctuate over the life of the rights. The measure of volatility used in the model is the annualised standard deviation of the continuously compounded rates of return on the historical share price over a defined period of time preceding the date of grant. This historical average annualised volatility is then used to estimate a reasonable expected volatility over the expected life of the rights. SATISFYING EQUITY AWARDS All shares underpinning equity awards may be purchased on market, reallocated or be newly issued shares, or a combination. The equity we purchased on market during the 2023 financial year (either under the ANZ Employee Share Acquisition Plan and the ANZ Share Option Plan, or to satisfy options or rights) for all employees amounted to 816,023 shares at an average price of $24.35 per share (2022: 4,230,962 shares at an average price of $27.57 per share). 199 200 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 33. RELATED PARTY DISCLOSURES KEY MANAGEMENT PERSONNEL COMPENSATION Key Management Personnel (KMP) are Directors of ANZGHL (whether executive directors or otherwise), and those personnel with a key responsibility for the strategic direction and management of the Group (i.e., members of the Group Executive Committee (ExCo)) who have Banking Executive Accountability Regime (BEAR) accountability and who report to the CEO. KMP compensation included within total personnel expenses in Note 4 Operating Expenses is as follows: Short-term benefits Post-employment benefits Other long-term benefits Termination benefits Share-based payments Total 20231 $'000 20,895 466 212 31 8,303 29,907 2022 $'000 18,294 394 160 - 7,368 26,216 1. Includes former disclosed KMP until the end of their employment. KEY MANAGEMENT PERSONNEL LOAN TRANSACTIONS Loans made to KMP are made in the ordinary course of business and on normal commercial terms and conditions that are no more favourable than those given to other employees or customers, including the term of the loan, security required and the interest rate. No amounts have been written off during the period, or individual provisions raised in respect of these balances. Details of the terms and conditions of lending products can be found on anz.com. The aggregate balance of loans (including credit card balances) made, guaranteed or secured, and undrawn facilities to KMP including their related parties, were as follows: Loans advanced1 Undrawn facilities1 Interest charged2 2023 $'000 28,746 452 1,241 2022 $'000 28,506 711 790 1. Balances are as at the balance date (for KMP in office at balance date) or at the date of cessation of former KMP. Comparatives have been amended to include opening balances (at date of commencement) for new KMP in the current period. 2. Interest charged is for all KMP’s during the period. KEY MANAGEMENT PERSONNEL HOLDINGS OF ANZ SECURITIES KMP, including their related parties, held ANZBGL’s subordinated debt and following the Restructure, shares, share rights and options over shares in the Company directly, indirectly or beneficially as shown below: Shares, options and rights1 Subordinated debt1 2023 Number 3,294,439 24,790 2022 Number 2,641,154 24,790 1. Balances are as at the balance date (for KMP in office at balance date) or at the date of cessation of former KMP. Comparatives have been amended to include opening balances (at date of commencement) for new KMP in the current period. 200 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 201 33. RELATED PARTY DISCLOSURES (continued) OTHER TRANSACTIONS OF KEY MANAGEMENT PERSONNEL AND THEIR RELATED PARTIES The aggregate of deposits of KMP and their related parties with the Group were $40 million (2022: $30 million). Other transactions with KMP and their related parties included amounts paid to the Group in respect of investment management service fees, brokerage and bank fees and charges. The Group has reimbursed KMP for the costs incurred for security and secretarial services associated with the performance of their duties. These transactions are conducted on normal commercial terms and conditions no more favourable than those given to other employees or customers. Gifts were provided to KMP on retirement amounting to $2,476 during the year (2022: $4,944). ASSOCIATES We disclose significant associates in Note 28 Investments in Associates. During the course of the financial year, transactions conducted with all associates were on terms equivalent to those made on an arm’s length basis. Amounts receivable from associates Amounts payable to associates Interest revenue from associates Interest expense to associates Other revenue from associates Other expenses paid to associates Guarantees given to associates Dividend income from associates Undrawn facilities 2023 $'000 37,364 15,478 25,111 966 23,427 3,088 - 42,316 30,739 2022 $'000 86,469 102,042 5,570 34 14,296 11,159 72 38,692 94,097 There have been no material guarantees given or received. No amounts receivable from the associates have been written-off during the period, or individual provisions raised in respect of these balances. SUBSIDIARIES We disclose material controlled entities in Note 27 Controlled Entities. During the financial year, subsidiaries conducted transactions with each other and with associates on terms equivalent to those on an arm’s length basis. As at 30 September 2023, we consider all outstanding amounts on these transactions to be fully collectible. Other intragroup transactions include providing management and administrative services, staff training, data processing facilities, transfer of tax losses, and the leasing of premises and equipment. The Company also issued letters of comfort and guarantees in respect of certain subsidiaries in the normal course of business. 201 202 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 34. COMMITMENTS, CONTINGENT LIABILITIES AND CONTINGENT ASSETS CREDIT RELATED COMMITMENTS AND CONTINGENCIES Contract amount of: Undrawn facilities Guarantees and letters of credit Performance related contingencies Total 2023 $m 2022 $m 240,711 236,051 23,556 26,615 23,729 26,036 290,882 285,816 UNDRAWN FACILITIES The majority of undrawn facilities are subject to customers maintaining specific credit and other requirements or conditions. Many of these facilities are expected to be only partially used, and others may never be used at all. As such, the total of the nominal principal amounts is not necessarily representative of future liquidity risks or future cash requirements. Based on the earliest date on which the Group may be required to pay, the full amount of undrawn facilities for the Group mature within 12 months. GUARANTEES, LETTERS OF CREDIT AND PERFORMANCE RELATED CONTINGENCIES Guarantees, letters of credit and performance related contingencies relate to transactions that the Group has entered into as principal – including guarantees, standby letters of credit and documentary letters of credit. Documentary letters of credit involve the Group issuing letters of credit guaranteeing payment in favour of an exporter. They are secured against an underlying shipment of goods or backed by a confirmatory letter of credit from another bank. Performance-related contingencies are liabilities that oblige the Group to make payments to a third party if the customer fails to fulfil its non- monetary obligations under the contract. To reflect the risk associated with these transactions, we apply the same credit origination, portfolio management and collateral requirements that we apply to loans. The contract amount represents the maximum potential amount that we could lose if the counterparty fails to meet its financial obligations. As the facilities may expire without being drawn upon, the notional amounts do not necessarily reflect future cash requirements. Based on the earliest date on which the Group may be required to pay, the full amount of guarantees and letters of credit and performance-related contingencies for the Group mature within 12 months. OTHER CONTINGENT LIABILITIES There are outstanding court proceedings, claims and possible claims for and against the Group. Where relevant, expert legal advice has been obtained and, in the light of such advice, provisions (refer to Note 23 Other Provisions) and/or disclosures as deemed appropriate have been made. In some instances we have not disclosed the estimated financial impact of the individual items either because it is not practicable to do so or because such disclosure may prejudice the interests of the Group. A description of contingent liabilities and contingent assets as at 30 September 2023 is set out below. REGULATORY AND CUSTOMER EXPOSURES The Group regularly engages with its regulators in relation to regulatory investigations, surveillance and reviews, reportable situations, civil enforcement actions (whether by court action or otherwise), formal and informal inquiries and regulatory supervisory activities in Australia and globally. The Group has received various notices and requests for information from its regulators as part of both industry-wide and Group-specific reviews and has also made disclosures to its regulators at its own instigation. The nature of these interactions can be wide ranging and, for example, include or have included in recent years a range of matters including responsible lending practices, regulated lending requirements, product suitability and distribution, interest and fees and the entitlement to charge them, customer remediation, wealth advice, insurance distribution, pricing, competition, conduct in financial markets and financial transactions, capital market transactions, anti-money laundering and counter-terrorism financing obligations, privacy obligations and information security, business continuity management, reporting and disclosure obligations and product disclosure documentation. There may be exposures to customers which are additional to any regulatory exposures. These could include class actions, individual claims or customer remediation or compensation activities. The outcomes and total costs associated with such reviews and possible exposures remain uncertain. 202 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 203 34. COMMITMENTS, CONTINGENT LIABILITIES AND CONTINGENT ASSETS (continued) OTHER CONTINGENT LIABILITIES (continued) SOUTH AFRICAN RATE ACTION In February 2017, the South African Competition Commission commenced proceedings against local and international banks including ANZBGL alleging breaches of the cartel provisions of the South African Competition Act in respect of trading in the South African rand. The potential civil penalty or other financial impact is uncertain. CAPITAL RAISING ACTION In September 2018, the Australian Securities and Investments Commission (ASIC) commenced civil penalty proceedings against ANZBGL alleging failure to comply with continuous disclosure obligations in connection with ANZBGL’s August 2015 underwritten institutional share placement. In October 2023, the Federal Court of Australia found that ANZBGL should have notified the ASX of the joint lead managers’ take-up of placement shares. No order has yet been made in respect of payment of legal costs or the amount of a civil penalty. The maximum penalty is $1 million. ESANDA DEALER CAR LOAN LITIGATION In August 2020, a class action was brought against ANZBGL alleging unfair conduct, misleading or deceptive conduct and equitable mistake in relation to the use of flex commissions in dealer arranged Esanda car loans. ANZBGL is defending the allegations. ONEPATH SUPERANNUATION LITIGATION In December 2020, a class action was brought against OnePath Custodians, OnePath Life and ANZBGL alleging that OnePath Custodians breached its obligations under superannuation legislation, and its duties as trustee, in respect of superannuation investments and fees. The claim also alleges that ANZBGL was involved in some of OnePath Custodians’ investment breaches. ANZBGL is defending the allegations. NEW ZEALAND LOAN INFORMATION LITIGATION In September 2021, a representative proceeding was brought against ANZ Bank New Zealand Limited, alleging breaches of disclosure requirements under consumer credit legislation in respect of variation letters sent to certain loan customers. ANZ Bank New Zealand Limited is defending the allegations. CREDIT CARDS LITIGATION In November 2021, a class action was brought against ANZBGL alleging that certain interest terms in credit card contracts were unfair contract terms and that it was unconscionable for ANZBGL to rely on them. ANZBGL is defending the allegations. ROYAL COMMISSION The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry released its final report on 4 February 2019. Following the Royal Commission there have been, and continue to be, additional costs and further exposures, including exposures associated with further regulator activity or potential customer exposures such as class actions, individual claims or customer remediation or compensation activities. The outcomes and total costs associated with these possible exposures remain uncertain. SECURITY RECOVERY ACTIONS Various claims have been made or are anticipated, arising from security recovery actions taken to resolve impaired assets. These claims will be defended. WARRANTIES, INDEMNITIES AND PERFORMANCE MANAGEMENT FEES The Group has provided warranties, indemnities and other commitments in favour of the purchaser and other persons in connection with various disposals of businesses and assets and other transactions, covering a range of matters and risks. It is exposed to claims under those warranties, indemnities and commitments, some of which are currently active. The outcomes and total costs associated with these exposures remain uncertain. The Group has entered an arrangement to pay performance management fees to external fund managers in the event predetermined performance criteria are satisfied in relation to certain Group investments. The satisfaction of the performance criteria and associated performance management fee remains uncertain. 203 204 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 34. COMMITMENTS, CONTINGENT LIABILITIES AND CONTINGENT ASSETS (continued) OTHER CONTINGENT LIABILITIES (continued) CLEARING AND SETTLEMENT OBLIGATIONS Certain group companies have a commitment to comply with rules governing various clearing and settlement arrangements which could result in a credit risk exposure and loss if another member institution fails to settle its payment clearing activities. The Group’s potential exposure arising from these arrangements is unquantifiable in advance. Certain group companies hold memberships of central clearing houses, including ASX Clear (Futures), London Clearing House (LCH), SwapClear and RepoClear, Korea Exchange (KRX), Hong Kong Exchange (HKEX), Clearing Corporation of India and the Shanghai Clearing House. These memberships allow the relevant group company to centrally clear derivative instruments in line with cross-border regulatory requirements. Common to all of these memberships is the requirement for the relevant group company to make default fund contributions. In the event of a default by another member, the relevant group company could potentially be required to commit additional default fund contributions which are unquantifiable in advance. PARENT ENTITY GUARANTEES Certain group companies have issued letters of comfort and guarantees in respect of certain subsidiaries in the normal course of business. Under these letters and guarantees, the issuing entity undertakes to ensure that those subsidiaries continue to meet their financial obligations, subject to certain conditions including that the subsidiary remains a controlled entity. SALE OF GRINDLAYS BUSINESS On 31 July 2000, ANZBGL completed the sale to Standard Chartered Bank (SCB) of ANZ Grindlays Bank Limited (Grindlays) and certain other businesses. ANZBGL provided warranties and indemnities relating to those businesses. The indemnified matters include civil penalty proceedings and criminal prosecutions brought by Indian authorities against Grindlays and certain of its officers, in relation to certain transactions conducted in 1991 that are alleged to have breached the Foreign Exchange Regulation Act, 1973. Civil penalties were imposed in 2007 which are the subject of appeals. The criminal prosecutions are being defended. CONTINGENT ASSETS NATIONAL HOUSING BANK ANZBGL is pursuing recovery of the proceeds of certain disputed cheques which were credited to the account of a former Grindlays customer in the early 1990s. The disputed cheques were drawn on the National Housing Bank (NHB) in India. Proceedings between Grindlays and NHB concerning the proceeds of the cheques were resolved in early 2002. Recovery is now being pursued from the estate of the Grindlays customer who received the cheque proceeds. Any amounts recovered are to be shared between ANZBGL and NHB. 204 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 205 35. AUDITOR FEES KPMG Australia Audit or review of financial reports Audit-related services1 Non-audit services2 Total3 Overseas related practices of KPMG Australia Audit or review of financial reports Audit-related services1 Non-audit services2 Total Total auditor fees 2023 $’000 2022 $’000 9,820 3,882 10 13,712 6,157 1,933 95 8,185 21,897 8,217 6,037 8 14,262 5,808 1,459 - 7,267 21,529 1. Group audit-related services comprise prudential and regulatory services of $4.11 million (2022: $6.26 million), comfort letters $0.57 million (2022: $0.52 million) and other services $1.14 million (2022: $0. 71 million). 2. The nature of non-audit services for the Group includes methodology, procedural and administrative reviews. Further details are provided in the Directors’ Report. 3. Inclusive of goods and services tax. The Group’s Policy allows KPMG Australia or any of its related practices to provide assurance and other audit-related services that, while outside the scope of the statutory audit, are consistent with the role of an external auditor. These include regulatory and prudential reviews requested by regulators such as APRA. Any other services that are not audit or audit-related services are non-audit services. The Policy allows certain non-audit services to be provided where the service would not contravene auditor independence requirements. KPMG Australia or any of its related practices may not provide services that are perceived to be in conflict with the role of the external auditor or breach auditor independence. These include consulting advice and subcontracting of operational activities normally undertaken by management, and engagements where the external auditor may ultimately be required to express an opinion on its own work. 205 206 ANZ 2023 Annual Report ANZ 2023 ANNUAL REPORT Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS (continued) 36. PENDING ORGANISATIONAL CHANGES IMPACTING FUTURE REPORTING PERIODS Suncorp Bank Acquisition On 18 July 2022, the ANZ Group announced an agreement to purchase 100% of the shares in SBGH Limited, the immediate non-operating holding company of Suncorp Bank. The acquisition was subject to Australian Competition and Consumer Commission (ACCC) authorisation or approval. The ACCC declined to grant authorisation for this acquisition in August 2023 and this decision is currently subject to review by the Australian Competition Tribunal. In addition, the acquisition remains subject to satisfaction of certain conditions, including Federal Treasurer approval and certain amendments to the State Financial Institutions and Metway Merger Act 1996 (QLD). ANZBGL will also have a termination right under the Suncorp Bank Sale Agreement if APRA issues a written communication to ANZBGL under or in connection with APS 222 Associations with Related Entities to the effect that ANZBGL must not proceed with completion of the acquisition. Assuming these conditions are satisfied, and merger approval is granted, it is expected to occur in mid-calendar year 2024. 37. EVENTS SINCE THE END OF THE FINANCIAL YEAR There have been no significant events from 30 September 2023 to the date of signing this report. 206 ANZ 2023 Annual Report Notes to the financial statements (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 207 CONSOLIDATED GROUP DIRECTORS’ DECLARATION Directors’ Declaration The Directors of ANZ Group Holdings Limited declare that: a) in the Directors’ opinion, the financial statements and notes of the Consolidated Entity are in accordance with the Corporations Act 2001, including: i) section 296, that they comply with the Australian Accounting Standards and any further requirements of the Corporations Regulations 2001; and ii) section 297, that they give a true and fair view of the financial position of the Consolidated Entity as at 30 September 2023 and of its performance for the year ended on that date; and b) the notes to the financial statements of the Consolidated Entity include a statement that the financial statements and notes of the Consolidated Entity comply with International Financial Reporting Standards; and c) the Directors have been given the declarations required by section 295A of the Corporations Act 2001; and d) in the Directors’ opinion, there are reasonable grounds to believe that the Company will be able to pay its debts as and when they become due and payable. Signed in accordance with a resolution of the Directors. Paul D O’Sullivan Chairman 10 November 2023 Shayne C Elliott Managing Director 207 208 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information CONSOLIDATED GROUP DIRECTORS’ DECLARATION TO THE SHAREHOLDERS OF ANZ GROUP HOLDINGS LIMITED REPORT ON THE AUDIT OF THE FINANCIAL REPORT OPINION We have audited the Financial Report of ANZ Group Holdings Limited (the Group). In our opinion, the accompanying Financial Report of the Group is in accordance with the Corporations Act 2001, including: • giving a true and fair view of the Group’s financial position as at 30 September 2023 and of its financial performance for the year ended on that date; and • complying with Australian Accounting Standards and the Corporations Regulations 2001. The Financial Report comprises: • Balance sheet as at 30 September 2023 • income statement, statement of comprehensive income, statement of changes in equity, and cash flow statement for the year then ended • notes including a summary of significant accounting policies • Directors’ Declaration. The Group consists of ANZ Group Holdings Limited and the entities it controlled at the year-end or from time to time during the financial year. BASIS FOR OPINION We conducted our audit in accordance with Australian Auditing Standards. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the Financial Report section of our report. We are independent of the Group in accordance with the Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the Code) that are relevant to our audit of the Financial Report in Australia. We have fulfilled our other ethical responsibilities in accordance with these requirements. KEY AUDIT MATTERS The Key Audit Matters we identified are: • Allowance for expected credit losses • Subjective and complex valuation of financial instruments held at fair value • Carrying value of investment in PT Bank Pan Indonesia (PT Panin) • IT systems and controls. Key Audit Matters are those matters that, in our professional judgement, were of most significance in our audit of the Financial Report of the current period. These matters were addressed in the context of our audit of the Financial Report as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters. KPMG, an Australian partnership and a member firm of the KPMG global organisation of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. The KPMG name and logo are trademarks used under license by the independent member firms of the KPMG global organisation. Liability limited by a scheme approved under Professional Standards Legislation. 208 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 209 NOTES TO THE FINANCIAL STATEMENTS KEY AUDIT MATTERS (continued) ALLOWANCE FOR EXPECTED CREDIT LOSSES ($4,408m) Refer to the critical accounting estimates and judgements disclosures in relation to the allowance for expected credit losses in Note 14 to the Financial Report. The key audit matter Allowance for expected credit losses (ECL) is a key audit matter due to the significance of the loans and advances balances to the financial statements and the inherent complexity of the expected credit loss models (ECL models) used to measure ECL allowances. These models are reliant on data and estimates including multiple economic scenarios and key assumptions such as defining a significant increase in credit risk (SICR). AASB 9 Financial Instruments requires the Group to measure ECLs on a forward-looking basis reflecting a range of economic conditions. Post-model adjustments are considered to address known ECL model limitations or emerging trends in the loan portfolios. We exercise significant judgement in challenging the economic scenarios and the judgmental post-model adjustments. Additional subjectivity and judgement is required due to the heightened uncertainty associated with the impact of the economic outlook and its impact on customers, increasing our audit effort thereon. SICR identification, such as a decrease in customer credit rating (CCR), is a key judgement within the ECL methodology, as this criterion determines if a forward-looking 12 month or lifetime allowance is recorded. Additionally, allowances for individually assessed wholesale loans exceeding specific thresholds are assessed. We exercise significant judgement in challenging the assessment of specific allowances based on the expected future cash repayments and estimated proceeds from the value of the collateral held in respect of the loans. How the matter was addressed in our audit Our audit procedures for the allowance for ECL included assessing significant accounting policies against the requirements of the accounting standard. Additionally, our procedures included testing key controls in relation to: • The ECL model governance and validation processes which involved assessment of model performance; • The assessment and approval of the forward-looking macroeconomic assumptions and scenario weightings through challenge applied by internal governance processes; • Reconciliation of the data used in the ECL calculation process to gross balances recorded within the general ledger as well as source systems; • Customer credit rating (CCR) for wholesale loans (larger customer exposures are monitored individually). This covered elements such as: approval of new lending facilities against lending policies, monitoring of counterparty credit quality against exposure criteria for internal factors specific to the counterparty or external macroeconomic factors, and accuracy and timeliness of CCR and security indicator (SI) assessments against lending policies and regulatory requirements; • IT system controls which record retail loans lending arrears, group exposures into delinquency buckets, and re-calculate individual allowances. We tested automated calculation and change management controls and evaluated the oversight of the portfolios, with a focus on controls over delinquency monitoring. We tested relevant General Information Technology Controls (GITCs) in relation to the key IT applications used in measuring ECL allowances as detailed in the IT Systems and Controls key audit matter below. In addition to controls testing, our procedures included: • Reperforming a sample of credit assessments for wholesale loans controlled by workout and recovery teams assessed as higher risk or impaired, and a sample of other loans, focusing on larger exposures assessed by the Group as showing signs of deterioration, or in areas of emerging risk. • For each loan sampled, we challenged the Group’s assessment of CCR and SI using the customer’s financial position, the valuation of security, and, where relevant, the risk of stranded assets, to inform our overall assessment of loan recoverability and the impact on the credit allowance. To do this, we used the information on the Group’s loan file and discussed the facts and circumstances of the case with the loan officer. • Exercising our judgement, our procedures included using our understanding of relevant industries and the macroeconomic environment and comparing data and assumptions used by the Group in recoverability assessments to externally sourced evidence, such as commodity prices, publicly available audited financial statements and comparable external valuations of collateral held. Where relevant, we assessed the forecast timing of future cash flows in the context of underlying valuations and approved business plans and challenged key assumptions in the valuations; • Obtaining an understanding of the Group’s processes to determine ECL allowances, evaluating the ECL model methodologies against established market practices and criteria in the accounting standards; 209 210 ANZ 2023 Annual Report ANZ 2022 ANNUAL REPORT Independent auditor’s report (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information INDEPENDENT AUDITOR’S REPORT (continued) KEY AUDIT MATTERS (continued) • Working with our credit risk specialists, we assessed the accuracy of the ECL model estimates by re-performing, for a sample of loans, the calculation of the ECL allowance using our independently derived calculation tools and comparing this to the amount recorded by the Group; • Working with our economic specialists, we challenged the forward-looking macroeconomic assumptions and scenarios incorporated in the ECL models. We compared the forecast GDP, unemployment rates, CPI and property price indices to relevant publicly available macroeconomic information, and considered other known variables and information obtained through our other audit procedures to identify contradictory indicators; • Testing the implementation of SICR methodology by re-performing the staging calculation for a sample of loans taking into consideration movements in the CCR from loan origination and comparing our result to actual staging applied on an individual account level in the ECL model; • Assessing the accuracy of the data used in the ECL models by checking a sample of data fields such as account balance and CCR to relevant source systems. We challenged key assumptions used in post-model adjustments. This included: • Assessing post-model adjustments against ECL model and data deficiencies identified in model validation processes, particularly in light of the significant volatility in economic scenarios; • Comparing underlying data used in concentration risk and economic cycle allowances to underlying loan portfolio characteristics of recent loss experience, current market conditions and specific risks in the loan portfolios; • Assessing certain post-model adjustments identified against internal and external information; • Assessing the completeness of post-model adjustments by checking the consistency of risks we identified in the loan portfolios against the Group’s assessment. • Assessing the appropriateness of the Group’s disclosures in the Financial Report using our understanding obtained from our testing and against the requirements of the accounting standards. SUBJECTIVE AND COMPLEX VALUATION OF FINANCIAL INSTRUMENTS HELD AT FAIR VALUE: - FAIR VALUE OF LEVEL 3 ASSET POSITIONS $2,151m - FAIR VALUE OF LEVEL 2 ASSET POSITIONS $135,711m - FAIR VALUE OF LEVEL 3 LIABILITY POSITIONS $23m - FAIR VALUE OF LEVEL 2 LIABILITY POSITIONS $92,892m Refer to the critical accounting estimates, judgements and disclosures of fair values in Note 19 to the Financial Report. The key audit matter The fair value of the Group’s Level 3 and 2 financial instruments is determined by the application of valuation techniques which often involve the exercise of judgement and the use of assumptions and estimates. In assessing this Key Audit Matter, we involved our valuation specialists to supplement our senior team members who understand the methods, assumptions and data relevant to the valuation of financial instruments. The valuation of Level 3 and Level 2 financial instruments held at fair value is a Key Audit Matter due to: • The high degree of estimation uncertainty and potentially significant range of reasonable outcomes associated with the valuation of financial instruments classified as Level 3 where significant pricing inputs used in the valuation methodology and models are not observable. • The complexity associated with the valuation methodology and models of certain more complex Level 2 financial instruments including credit valuation adjustment (CVA) and funding valuation adjustment (FVA) leading to an increase in subjectivity and estimation uncertainty. These factors increased the level of judgement applied by us and our audit effort thereon. How the matter was addressed in our audit Our audit procedures in relation to the valuation of financial instruments held at fair value included: • Performing an assessment of the population of financial instruments held at fair value by the Group to identify portfolios with a higher risk of misstatement arising from significant judgements over valuation either due to unobservable inputs or complex models. • Testing the design and operating effectiveness of key controls relating specifically to these financial instruments, including those in relation to: • Independent Price Verification (IPV), including completeness of portfolios and valuation inputs subject to IPV; • model validation at inception and periodically, including assessment of model limitation and assumptions; • review, approval and challenge of daily profit and loss by a control function; • collateral management process, including review and approval of margin reconciliations with clearing houses; and • review and approval of CVA and FVA, including exit price and portfolio level adjustments. 210 ANZ 2023 Annual Report Independent auditor’s report (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 211 KEY AUDIT MATTERS (continued) • In relation to the subjective valuation of complex Level 2 and Level 3 financial instruments, with our valuation specialists: • Assessing the reasonableness of key inputs and assumptions using comparable data in the market and available alternatives; • Comparing the Group’s valuation methodology to industry practice and the criteria in the accounting standards; and • Independently revaluing a selection of financial instruments and CVA/FVA. This involved sourcing independent inputs from comparable data in the market and available alternatives. We challenged and assessed any differences. • Assessing the appropriateness of the Group’s disclosures in the Financial Report using our understanding obtained from our testing and against the requirements of the accounting standards. CARRYING VALUE OF INVESTMENT IN PT PANIN ($1,440m) Refer to the critical accounting estimates, judgements and disclosures in Note 28 to the Financial Report. The key audit matter The carrying value of the Group’s investment in PT Panin is a key audit matter due to the impairment indicators identified at the reporting date and the assessment of the investment’s recoverable amount involving judgement and the consideration of valuation models given historical volatility in the market price of the shares. Impairment has been recognised in prior periods. We involved our valuation specialists to supplement our senior team members in assessing this key audit matter. How the matter was addressed in our audit Working with our valuation specialists, our procedures included: • Considering the appropriateness of the recoverable amount assessment used to conclude the carrying value of the investment is supportable; • Considering the appropriateness of the value in use valuation method applied against the requirements of the accounting standards. This included: • Assessing the integrity of the models used, including the accuracy of the underlying calculation formulas; • Assessing the key assumptions used in the models, such as, discount rates, forecast earnings and terminal growth rates by comparing to external observable metrics, historical experience, our knowledge of the markets and current market practice; • Independently developing discount rates range considered comparable using publicly available market data for comparable entities, adjusted for factors specific to the investments and the markets and industry they operate in; • Comparing the forecast earnings contained in the model to broker consensus reports and released financial results; • Assessing the accuracy of previous forecasts to inform our evaluation of current forecasts incorporated in the model; and • Considering the sensitivity of the models by varying key assumptions, such as, discount rates, forecast cash flows and terminal growth rates, within a reasonable possible range. We did this to identify those assumptions at higher risk of bias or inconsistency in application and to focus our further procedures. • Assessing the recoverable amount at the reporting date against the recoverable amount of the investment when it was last impaired to critically assess potential reversal of previous impairment losses; • Assessing the Group’s disclosures in the Financial Report using our understanding obtained from our testing and against the requirements of the accounting standards. IT SYSTEMS AND CONTROLS The key audit matter As a major Australian bank, the businesses utilise many complex, interdependent Information Technology (IT) systems to process and record a high volume of transactions. The controls over access, changes to and operation of IT systems are key to the recording of financial information and the preparation of a financial report which provides a true and fair view of the Group’s financial position and performance. The IT systems and controls, as they impact the financial recording and reporting of transactions, is a key audit matter as our audit approaches could significantly differ depending on the effective operation of the IT controls. We work with our IT specialists as a core part of our audit team. How the matter was addressed in our audit Our testing focused on the technology control environments for key IT applications (systems) used in processing significant transactions and recording balances in the general ledgers, and the automated controls embedded within these systems which link the technology-enabled business processes. Our audit procedures included: • Assessing the governance and higher-level controls across the IT environments, including those regarding policy design, policy review and awareness, and IT Risk and cyber security management practices; 211 212 ANZ 2023 Annual Report ANZ 2022 ANNUAL REPORT Independent auditor’s report (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information INDEPENDENT AUDITOR’S REPORT (continued) KEY AUDIT MATTERS (continued) • Design and operating effectiveness testing of key controls across the user access management lifecycle, including how users are on-boarded, reviewed for access levels assigned, and removed on a timely basis from key IT applications and supporting infrastructure. We also examined the management of privileged roles and functions across relevant IT application and the supporting infrastructure; • Design and operating effectiveness testing of key controls for IT change management including authorisation of changes prior to development, testing performed and approvals prior to migration into the production environment of key IT applications. We assessed user access to release changes to IT application production environments and whether access was commensurate with their job responsibilities; • Design and operating effectiveness testing of key controls used by the technology teams to restrict access to and monitor system batch job schedules; • Design and operating effectiveness testing of key automated business process controls including those relating to enforcing segregation of duties to avoid conflicts from inappropriate role combinations within IT applications. Our testing included: • Configurations to perform calculations, mappings and flagging of financial transactions, and automated reconciliation controls (both between systems and intra-system); and • Data integrity of key system reporting used by us in our audit to select samples and analyse data used to generate financial reporting. • Where our testing identified design and operating effectiveness matters relating to IT systems or application controls relevant to our audit, we performed alternative audit procedures, including consideration of mitigating controls. OTHER INFORMATION Other Information is financial and non-financial information in ANZ Group Holdings Limited’s annual reporting which is provided in addition to the Financial Report and the Auditor’s Report. The Directors are responsible for the Other Information. Our opinion on the Financial Report does not cover the Other Information and, accordingly, we do not express an audit opinion or any form of assurance conclusion thereon, with the exception of the Remuneration Report and our related assurance opinion. In connection with our audit of the Financial Report, our responsibility is to read the Other Information. In doing so, we consider whether the Other Information is materially inconsistent with the Financial Report or our knowledge obtained in the audit, or otherwise appears to be materially misstated. We are required to report if we conclude that there is a material misstatement of this Other Information, and based on the work we have performed on the Other Information that we obtained prior to the date of this Auditor’s Report we have nothing to report. RESPONSIBILITIES OF THE DIRECTORS FOR THE FINANCIAL REPORT The Directors are responsible for: • preparing the Financial Report that gives a true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 • implementing necessary internal control to enable the preparation of a Financial Report that gives a true and fair view and is free from material misstatement, whether due to fraud or error • assessing the Group and Company’s ability to continue as a going concern and whether the use of the going concern basis of accounting is appropriate. This includes disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless they either intend to liquidate the Group and Company or to cease operations, or have no realistic alternative but to do so. AUDITOR’S RESPONSIBILITIES FOR THE AUDIT OF THE FINANCIAL REPORT Our objective is: • to obtain reasonable assurance about whether the Financial Report as a whole is free from material misstatement, whether due to fraud or error; and • to issue an Auditor’s Report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error. They are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of the Financial Report. A further description of our responsibilities for the audit of the Financial Report is located at the Auditing and Assurance Standards Board website at: https://www.auasb.gov.au/admin/file/content102/c3/ar1_2020.pdf. This description forms part of our Auditor’s Report. 212 ANZ 2023 Annual Report Independent auditor’s report (continued) Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information NOTES TO THE FINANCIAL STATEMENTS 213 REPORT ON THE REMUNERATION REPORT OPINION In our opinion, the Remuneration Report of ANZ Group Holdings Limited for the year ended 30 September 2023, complies with Section 300A of the Corporations Act 2001. DIRECTORS’ RESPONSIBILITIES The Directors of the Company are responsible for the preparation and presentation of the Remuneration Report in accordance with Section 300A of the Corporations Act 2001. OUR RESPONSIBILITIES We have audited the Remuneration Report included in the Directors’ report for the year ended 30 September 2023. Our responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in accordance with Australian Auditing Standards. KPMG Martin McGrath Partner Melbourne 10 November 2023 Maria Trinci Partner 213 214 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information SHAREHOLDER INFORMATION UNAUDITED Ordinary shares At 4 October 2023, the 20 largest holders of ANZGHL ordinary shares held 1,783,350,912 ordinary shares, equal to 59.34% of the total issued ordinary capital. At 4 October 2023 the issued ordinary capital was 3,005,286,886 ordinary shares. Name Number of shares % of shares 1 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 2 3 J P MORGAN NOMINEES AUSTRALIA PTY LIMITED CITICORP NOMINEES PTY LIMITED 4 NATIONAL NOMINEES LIMITED 5 BNP PARIBAS NOMS PTY LTD 6 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 7 BNP PARIBAS NOMINEES PTY LTD 8 NETWEALTH INVESTMENTS LIMITED 9 CITICORP NOMINEES PTY LIMITED 10 BNP PARIBAS NOMINEES PTY LTD HUB24 CUSTODIAL SERV LTD 11 ARGO INVESTMENTS LIMITED 12 AUSTRALIAN FOUNDATION INVESTMENT COMPANY LIMITED 13 BNP PARIBAS NOMS (NZ) LTD 14 CUSTODIAL SERVICES LIMITED 15 IOOF INVESTMENT SERVICES LIMITED 16 NETWEALTH INVESTMENTS LIMITED 17 NULIS NOMINEES (AUSTRALIA) LIMITED 18 NEW ZEALAND CENTRAL SECURITIES DEPOSITORY LIMITED 19 NAVIGATOR AUSTRALIA LTD 20 HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 2 798,576,580 432,370,446 290,364,697 81,135,070 54,561,903 20,459,733 19,843,502 15,264,116 12,960,143 11,288,313 8,265,275 8,097,710 5,505,832 5,215,490 3,637,000 3,408,452 3,321,861 3,107,190 3,059,608 2,907,991 26.57 14.39 9.66 2.70 1.82 0.68 0.66 0.51 0.43 0.38 0.28 0.27 0.18 0.17 0.12 0.11 0.11 0.10 0.10 0.10 Total 1,783,350,912 59.34 Distribution of shareholdings At 4 October 2023 – Range of securities Number of holders % of holders Number of shares % of shares 1 to 1,000 1,001 to 5,000 5,001 to 10,000 10,001 to 100,000 Over 100,000 Total 300,257 179,456 31,980 18,233 443 56.61 33.84 6.03 3.44 0.08 104,596,778 409,853,090 222,063,269 364,241,793 1,904,531,956 3.48 13.64 7.39 12.12 63.37 530,369 100.00 3,005,286,886 100.00 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 215 At 4 October 2023: Employee Shareholder Information • SIX Swiss Exchange • The average size of holdings of ordinary shares was 5,666 (2022: 5,519) shares; and • There were 19,865 holdings (2022: 22,486 holdings) of less than a marketable parcel (less than $500 in value or 21 shares based on the market price of $24.92 per share). On 12 May 2017 BlackRock Group provided notification that it held a substantial shareholding of 148,984,864 ordinary shares (5.07%) and on 2 December 2019, BlackRock Group’s interest increased to 172,225,527 ordinary shares (6.07%). As at 4 October 2023 ANZGHL has received no further update in relation to this substantial holding. On 23 December 2022 Vanguard Group provided notification that it held a substantial shareholding of 158,333,352 ordinary shares (5.272%). As at 4 October 2023 ANZGHL has received no further update in relation to this substantial shareholding. On 21 December 2022 State Street Corporation provided notification that it held a substantial shareholding of 151,248,394 ordinary shares (5.04%) and on 16 May 2023, State Street Corporation’s interest increased to 182,337,945 ordinary shares (6.07%). As at 4 October 2023 ANZGHL has received no further update in relation to this substantial shareholding. Voting rights of ordinary shares The Constitution provides for votes to be cast as follows: i) on show of hands, one vote for each shareholder; and ii) on a poll, one vote for every fully paid ordinary share. A register of holders of ordinary shares is held at: 452 Johnston Street, Abbotsford Victoria, Australia (Telephone: +61 3 9415 4010) In order to comply with the requirements of the ANZ Employee Share Acquisition Plan Rules and the ANZ Share Option Plan Rules, shares or options must not be issued under these plans if the aggregate number of shares and options that remain subject to the rules of either plan exceed 5% of the total number of ANZGHL shares of all classes on issue (including preference shares). At 30 September 2023, participants under the following plans/schemes held 0.58% (2022: 0.58%) of the total number of ANZGHL shares of all classes on issue: • ANZ Employee Share Acquisition Plan; • ANZ Employee Share Save Scheme; and • ANZ Share Option Plan. Stock Exchange Listings At 4 October 2023: ANZGHL stock exchange listing ANZGHL’s ordinary shares are listed on the Australian Securities Exchange (ASX) and New Zealand’s Exchange (NZX). ANZ Group stock exchange listings The ANZ Group’s other stock exchange listings include: • ASX – ANZ Capital Notes (CN4, CN5, CN6, CN7 and CN8), the ANZ Capital Securities and subordinated debt issued by ANZBGL; – residential mortgage backed securities issued pursuant to ANZBGL’s Kingfisher securitisation programs; • London Stock Exchange – senior debt (including covered bonds) issued by ANZBGL; – US$300 million Perpetual Capital Floating Rate Notes issued by ANZBGL1; – subordinated debt issued by ANZ Bank New Zealand Limited; – senior debt (including covered bonds) issued by ANZ New Zealand (Int’l) Limited; • NZX – perpetual preference shares, senior debt and subordinated debt issued by ANZ Bank New Zealand Limited; and – senior debt issued by ANZ New Zealand (Int’l) Limited. For more information on the Capital Notes, Capital Securities and debt issuances issued by ANZBGL, refer to Note 17 in the ANZGHL Financial Report. American Depositary Receipts ANZ has American Depositary Receipts (ADRs) representing American Depositary Shares (ADSs) that are traded on the over-the-counter securities market ‘OTC Pink’ electronic platform operated by OTC Markets Group Inc. in the United States under the ticker symbol: ANZGY and the CUSIP number: 03736N104. With effect from 23 July 2008, the ADR ratio changed from one ADS representing five ordinary shares to one ADS representing one ordinary share. As a result of ANZ’s January 2023 restructure, holders of ADRs representing ordinary shares of ANZBGL received one ADR representing one ordinary share of ANZGHL for each ANZBGL ADR that they held. In connection with the restructure, the deposit agreement governing the ANZBGL ADRs was terminated. The Bank of New York Mellon (BNY Mellon) is the Depositary for the Company’s ADR program in the United States. You may also visit BNY Mellon’s website at www. adrbnymellon.com. ADR Investors who hold ADRs via a broker should contact their US broker directly for queries relating to their holdings. Registered ADR Holders – held via Computershare – should contact the registry directly: BNY Mellon Shareowner Services PO Box 43006 Providence RI 02940-3078 USA USA Toll Free Telephone: 1 888 269 2377 Telephone for International Callers: 1 201 680 6825 Web: www-us.computershare.com/investor Email: shrrelations@cpushareownerservices. com 1. On 18 September 2023, ANZBGL announced that it will redeem the security on 31 October 2023. 216 ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information IMPORTANT DATES FOR SHAREHOLDERS 20241Registered officeANZ Centre Melbourne Level 9, 833 Collins Street Docklands VIC 3008 AustraliaTelephone: +61 3 9273 5555 Facsimile: +61 3 8542 5252 Company Secretary: Simon PordageInvestor relationsLevel 10, 833 Collins Street Docklands VIC 3008 AustraliaTelephone: +61 3 8654 7682 Facsimile: +61 3 8654 8886 Email: investor.relations@anz.com Web: shareholder.anz.comGroup General Manager Investor Relations: Jill CampbellCommunications and public affairsLevel 10, 833 Collins Street Docklands VIC 3008 AustraliaTelephone: +61 2 6198 5001 Email: Tony.Warren@anz.comGroup General Manager Communications and Public Affairs: Tony WarrenShare registrarAustraliaComputershare Investor Services Pty LtdGPO Box 2975 Melbourne VIC 3001 AustraliaTelephone within Australia: 1800 11 33 99 International Callers: +61 3 9415 4010 Facsimile: +61 3 9473 2500 Email: anzshareregistry@computershare.com.au New ZealandComputershare Investor Services LimitedPrivate Bag 92119 Auckland 1142 New ZealandTelephone: 0800 174 007 Facsimile: +64 9 488 8787United KingdomComputershare Investor Services PLCThe Pavilions, Bridgwater Road Bristol BS99 6ZZ UKTelephone: +44 870 702 0000 Facsimile: +44 870 703 6101MORE INFORMATIONGeneral information on ANZ can be obtained from our website at anz.com. Shareholders can visit our Shareholder Centre at anz.com/shareholder/centre. ANZ Corporate Governance: for information about ANZ’s approach to Corporate Governance and to obtain copies of ANZ’s Constitution, Board/Board Committee Charters, Code of Conduct and summaries of other ANZ policies of interest to shareholders and stakeholders, visit anz.com/corporategovernance. ANZ Group Holdings Limited (ANZ) ABN 16 659 510 791.This Annual Report has been prepared for ANZ Group Holdings Limited (the Company) together with its subsidiaries which are variously described as: “ANZ”, “ANZGHL”, “Group”, “ANZ Group”, “us”, “we” or ”our”.DISCLOSURE INSIGHT ACTIONFounding Signatory of:CONTACTS1. If there are any changes to these dates, the Australian Securities Exchange will be notified accordingly. MAY 07 May Half Year Results Announcement 13 May Interim Dividend Ex-Date 14 May Interim Dividend Record Date 15 May DRP/BOP/Foreign Currency Election DateJULY 01 Jul Interim Dividend Payment DateOCTOBER 17 Oct Closing date for receipt of Director NominationsNOVEMBER 08 Nov Annual Results Announcement 13 Nov Final Dividend Ex-Date 14 Nov Final Dividend Record Date 15 Nov DRP/BOP/Foreign Currency Election DateDECEMBER 19 Dec Annual General Meeting 20 Dec Final Dividend Payment Date ANZ 2023 Annual Report Overview Operating environment Performance overview Remuneration report Directors’ report Financial report Shareholder information 217 Committed Liquidity Facility (CLF) The RBA established a CLF to offset the shortage of High-Quality Liquid Assets in Australia. In September 2021, APRA wrote to ADIs to advise that APRA and the RBA consider there to be sufficient HQLA for ADIs to meet their LCR requirements, and therefore the use of the CLF should no longer be required beyond calendar year 2022. Company means ANZGHL. Covered bonds are bonds issued by an ADI to external investors secured against a pool of the ADI’s assets (the cover pool) assigned to a bankruptcy remote special purpose entity. The primary assets forming the cover pool are mortgage loans. The mortgages remain on the issuer’s balance sheet. The covered bond holders have dual recourse to the issuer and the cover pool assets. The mortgages included in the cover pool cannot be otherwise pledged or disposed of but may be repurchased and substituted in order to maintain the credit quality of the pool. The Group issues covered bonds as part of its funding activities. Credit risk is the risk of financial loss resulting from the failure of ANZ’s customers and counterparties to honour or perform fully the terms of a loan or contract. Credit risk weighted assets (CRWA) represent assets which are weighted for credit risk according to a set formula as prescribed in APS 112/113. Customer deposits represent term deposits, other deposits bearing interest, deposits not bearing interest and borrowing corporations’ debt excluding securitisation deposits. AASs means Australian Accounting Standards. AASB means Australian Accounting Standards Board. The term ‘AASB’ is commonly used when identifying AASs issued by the AASB. ADI means Authorised Deposit-taking Institution as defined by APRA. ANZ Bank Group means all businesses and entities owned by ANZ BH Pty Ltd, including ANZBGL and ANZ Bank New Zealand. ANZ Bank New Zealand means ANZ Bank New Zealand Limited. ANZBGL means Australia and New Zealand Banking Group Limited. ANZBGL Group means ANZBGL and each of its subsidiaries. ANZEST means ANZ Employee Share Trust. ANZGHL means ANZ Group Holdings Limited. ANZGHL Group means all businesses owned by ANZGHL after the Restructure (including ANZ BH Pty Ltd, ANZBGL, ANZ Group Services Pty Ltd and ANZ NBH Pty Ltd). ANZ Group means the ANZBGL Group pre Restructure or the ANZGHL Group post Restructure. ANZ Non-Bank Group means all businesses and entities owned by ANZ NBH Pty Ltd, including ANZ’s beneficial interests in the 1835i trusts, non-controlling interests in the Worldline merchant acquiring joint venture, and ANZ Group Services Pty Ltd. ANZ Research – Economics, a business unit within ANZ, which conducts analysis of key economic inputs and developments and assessment of the potential impacts on the local, regional and global economies. APRA means Australian Prudential Regulation Authority. APS means ADI Prudential Standard. ASX means Australian Securities Exchange. AT1 means Additional Tier 1 capital. Board means ANZGHL Board of Directors. Cash and cash equivalents comprise coins, notes, money at call, balances held with central banks, liquid settlement balances (readily convertible to known amounts of cash which are subject to insignificant risk of changes in value) and securities purchased under agreements to resell (reverse repurchase agreements) in less than three months. Cash profit is an additional measure of profit which is prepared on a basis other than in accordance with accounting standards. Cash profit represents ANZ’s preferred measure of the result of the core business activities of the Group, enabling readers to assess Group and Divisional performance against prior periods and against peer institutions. To calculate cash profit, the Group excludes non-core items from statutory profit as noted below. These items are calculated consistently period on period so as not to discriminate between positive and negative adjustments. Gains and losses are adjusted where they are significant, or have the potential to be significant in any one period, and fall into one of three categories: 1. gains or losses included in earnings arising from changes in tax, legal or accounting legislation or other non-core items not associated with the core operations of the Group; 2. economic hedging impacts and similar accounting items that represent timing differences that will reverse through earnings in the future; and 3. accounting reclassifications between individual line items that do not impact reported results, such as credit risk on impaired derivatives. Cash profit is not a measure of cash flow or profit determined on a cash accounting basis. Collectively assessed allowance for expected credit loss represents the Expected Credit Loss (ECL), which incorporates forward-looking information and does not require an actual loss event to have occurred for a credit loss provision to be recognised. GLOSSARY 218 ANZ 2023 Annual Report Regulatory deposits are mandatory reserve deposits lodged with local central banks in accordance with statutory requirements. Restructure means the restructure of the ANZ Group, as part of the establishment of the non-operating holding company, implemented by the scheme of arrangement under the Corporations Act between ANZBGL and shareholders. Return on average assets is the profit attributable to shareholders of the Company, divided by average total assets. Return on average ordinary shareholders’ equity is the profit attributable to shareholders of the Company, divided by average ordinary shareholders’ equity. Risk weighted assets (RWA) are risk weighted according to each asset’s inherent potential for default and what the likely losses would be in the case of default. In the case of non-asset backed risks (i.e. market and operational risk), RWA is determined by multiplying the capital requirements for those risks by 12.5. Settlement balances owed to/by ANZ represent financial assets and/or liabilities which are in the course of being settled. These may include trade dated assets and liabilities, vostro accounts and securities settlement accounts. Term Funding Facility (TFF) refers to three-year funding announced by the RBA on 19 March 2020 and offered to ADIs in order to support lending to Australian businesses at low cost. Term Lending Facility (TLF) refers to three to five-year funding offered by the RBNZ between May 2020 and July 2021 to promote lending to New Zealand businesses. Dividend payout ratio is the total ordinary dividend payment divided by profit attributable to shareholders of the Company. Funding for Lending Programme (FLP) refers to three-year funding announced by the RBNZ in November 2020 and offered to New Zealand banks, which aimed to lower the cost of borrowing for New Zealand businesses and households. Gross loans and advances (GLA) is made up of loans and advances, capitalised brokerage and other origination costs less unearned income. Group means ANZGHL and each of its subsidiaries. Impaired assets are those financial assets where doubt exists as to whether the full contractual amount will be received in a timely manner, or where concessional terms have been provided because of the financial difficulties of the customer. Individually assessed allowance for expected credit losses is assessed on a case-by-case basis for all individually managed impaired assets taking into consideration factors such as the realisable value of security (or other credit mitigants), the likely return available upon liquidation or bankruptcy, legal uncertainties, estimated costs involved in recovery, the market price of the exposure in secondary markets and the amount and timing of expected receipts and recoveries. Interest rate risk in the banking book (IRRBB) relates to the potential adverse impact of changes in market interest rates on ANZ’s future net interest income. The risk generally arises from: 1. Repricing and yield curve risk - the risk to earnings or market value as a result of changes in the overall level of interest rates and/or the relativity of these rates across the yield curve; 2. Basis risk - the risk to earnings or market value arising from volatility in the interest margin applicable to banking book items; and 3. Optionality risk - the risk to earnings or market value arising from the existence of stand-alone or embedded options in banking book items. Internationally comparable ratios are ANZ’s interpretation of Basel Calculation of RWA for credit risk regulations (effective 1 Jan 2023) documented in the Basel Framework and the ‘Australian Banking Association Basel 3.1 Capital Comparison Study’ (Mar 2023). This definition is for measures from March 2023 onwards. Level 1 in the context of APRA supervision, ANZBGL consolidated with certain approved subsidiaries. Level 2 in the context of APRA supervision, means consolidated ANZ Bank Group, excluding insurance and funds management entities, commercial non-financial entities and certain securitisation vehicles. Level 3 in the context of APRA supervision, means ANZ Group, the conglomerate group at the widest level. Net interest margin is net interest income as a percentage of average interest earning assets. Net loans and advances represent gross loans and advances less allowance for expected credit losses. Net Stable Funding Ratio (NSFR) is the ratio of the amount of available stable funding (ASF) to the amount of required stable funding (RSF) defined by APRA. The amount of ASF is the portion of an ADI capital and liabilities expected to be a reliable source of funds over a one year time horizon. The amount of RSF is a function of the liquidity characteristics and residual maturities of an ADI’s assets and off-balance sheet activities. ADIs must maintain an NSFR of at least 100%. Net tangible assets equal share capital and reserves attributable to shareholders of the Company less unamortised intangible assets (including goodwill and software). NZX means New Zealand’s Exchange. OECD means Organisation for Economic Co-operation and Development. RBA means Reserve Bank of Australia, Australia’s central bank. RBNZ means Reserve Bank of New Zealand, New Zealand’s central bank. ANZ 2023 Annual Report shareholder.anz.com ANZ Group Holdings Limited (ANZ) ABN 16 659 510 791. ANZ’s colour blue is a trade mark of ANZ.

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