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B&M European Value Retail

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FY2021 Annual Report · B&M European Value Retail
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Providing customers with  
value and convenience

B&M European Value Retail S.A.
Annual Report & Accounts 2021

Our purpose

Delivering great value to  
our customers so that they  
keep returning to our  
stores time and time again

Our values

y
t
i
c

i
l

p
m
S

i

Simplicity
Proud to keep our business 
simple and fun, and work  
at B&M speed

Trust

Trust 
Proud to trust honesty,  
loyalty and hard work

Fairness

Fairness 
Proud to act fairly and 
responsibly with customers, 
colleagues and suppliers

d
u
o
r
P

Proud 
Proud to treat every £1  
as our own and provide 
customers with great value  
for money

See page 5 for more information

Strategic Report

Corporate Governance

Financial Statements

Contents

Strategic Report
Highlights
1 

2 

4 

6 

8 

10 

12 

14 

18 

22 

24 

33 

44 

Company overview

Chairman’s statement

Market overview

Business model

Feature: Customers

Long-term strategy

Chief Executive Officer’s review

Financial review

Key performance indicators

Principal risks and uncertainties

Corporate social responsibility

 Stakeholders and Section 172 
statement 

Corporate Governance
Chairman’s introduction
48 

50 

52 

58 

Board of Directors

Corporate governance report

Audit & Risk Committee report

64  Nomination Committee report

66 

90 

95 

Directors’ remuneration report

Directors’ report and business review

Statement of Directors’ responsibilities

Financial Statements
96 

Independent Auditor’s Report

101 

102 

103 

 Consolidated statement of 
comprehensive income

 Consolidated statement of financial 
position

 Consolidated statement of changes  
in shareholders’ equity

104  Consolidated statement of cash flows

105 

 Notes to the consolidated financial 
statements

151 

Independent Auditor’s Report

153  Company profit and loss account

154  Company balance sheet

155  Notes to the annual accounts

165  Corporate directory

Strategic Report

Highlights

An exceptional year

Financial highlights

Cash generated  
from operations

Group  
revenues

£4,801.4m
+25.9%
Profit  
before tax

FY20: £3,813.4m

£944.0m
+75.0%
Diluted earnings  
per share 

FY20: £539.5m

42.7p
+119.0%

FY20: 19.5p

£525.4m
+108.5%
Adjusted  
EBITDA1

FY20: £252.0m

£626.4m
+83.0%

FY20: £342.3m

UK and France store estates

B&M  
UK stores

+3.8%

Heron Foods  
stores

+4.4%

•  25 net new B&M stores opened 
in FY21 despite the disruption 
caused by Covid-19, growing 
the estate by 3.8% to 681 stores 
in the UK. 

•  13 net new Heron Foods stores 
opened in FY21, growing the 
estate by 4.4% to 306  
stores in the UK.

•  Good pipeline of new stores  

•  The performance of new 

for FY22.

stores, including those where 
an existing store is relocated, 
continues to be strong and 
typically above the company 
average. Good pipeline of new 
stores for FY22.

French Babou  
and B&M stores

+3.0%

•  3 net new stores opened  

in France during FY21, taking 
the total to 104 with 49 still 
branded Babou and 55 under 
the B&M fascia at the end of 
FY21.

•  The immediate priority is the 
continued re-branding of 
French Babou stores to B&M 
and the refinement of the 
ranging model and mix in 
those stores.

1. 

The Directors consider adjusted figures to be more reflective of the underlying business performance of the Group and believe that this measure 
provides additional useful information for investors on the Group’s performance. Adjusted EBITDA is a non-IFRS measure and therefore we provide 
a reconciliation from the statement of comprehensive income. Adjusting items are the effects of ineffective derivatives, one off refinancing fees, 
foreign exchange on the translation of inter-company balances and the effects of revaluing or unwinding balances related to the acquisition of 
subsidiaries. Significant gains or losses arising from unusual circumstances or transactions may also be included if incurred. See the reconciliation 
of adjusted measures to statutory measures on page 19 for further details. EBITDA represents profit on ordinary activities before net finance costs, 
taxation, depreciation and amortisation. The figures for FY21 presented in the strategic report are for the 52 weeks ended 27 March 2021, and the 
comparable figures for the previous year, FY20, are for the 52 week period ended 28 March 2020. 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

1

Strategic Report

Company overview

We are the UK’s leading variety goods value 
retailer, providing customers with the best-selling 
items across a range of Grocery and General 
Merchandise categories at bargain prices

Across all of our B&M, Heron Foods, Babou and B&M stores in France, we provide customers  
with a limited assortment of products including the best selling goods in our Grocery and General 
Merchandise ranges. They are mainly sourced directly from producers and manufacturers, and 
include a number of leading household brands. This simple low cost sourcing approach  
allows us to constantly provide customers with great value all year round. 

Our brands

Number of  
employees1

36,483

Number  
of stores

681

Number of  
employees

4,666

Number  
of stores

306

Revenue by fascia

B&M 

£4,077.6m

Heron Foods 

£414.8m

Babou 

£309.1m

Number of  
employees2

278

Number  
of stores

104

Adjusted EBITDA3  
by fascia

B&M 

£590.7m

Heron Foods 

£24.6m

Babou 

£11.1m

Includes the corporate segment. 

1. 
2.  The majority of colleagues in our French stores are not employees of the Group. They are employed directly by the Manager of each store, regardless of whether they are branded Babou or B&M, and 

are therefore excluded from the number above. 

3.  The Directors consider adjusted figures to be more reflective of the underlying business performance of the Group and believe that this measure provides additional useful information for investors 

on the Group’s performance. For further detail, see the footnote on page 1. B&M also includes the corporate segment as referred to in note 2 of the financial statements and includes an adjusted loss 
of £(1.5)m in FY21.

4.  Group net debt to adjusted EBITDA is stated on a pre-IFRS16 basis.

2

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Well positioned for future growth

1. Favourable 
market positioning

2. Disruptive 
business model

3. Attractive 
financial returns 

4. Significant 
growth potential 

B&M is a fast growing variety 
goods value retailer in the UK  
with 681 stores, plus a further  
306 Heron Foods value 
convenience stores. 

We have a modest share of the 
large UK market overall in relation 
to the range of products we sell, 
but we have continued to grow 
our like-for-like sales in a number 
of categories in FY21. 

By providing customers with great 
value every day, we believe they 
will keep returning to our stores. 
The continued structural shift 
towards value and convenience 
retailing in the UK means that the 
B&M Group remains well 
positioned to grow sustainably in 
the long term.

The B&M business model of 
limited assortment, direct 
sourcing, tight discipline on 
maintaining a low cost base and 
keeping our operations simple, 
allows us to pass on savings to 
customers with our value pricing. 

We have convenient locations for 
stores and we provide a range of 
best selling everyday products at 
value prices in all of our General 
Merchandise and Grocery ranges. 
This is a distinctive customer 
proposition, which resonates well 
with customers who either need or 
enjoy a bargain, often leading to 
further impulse purchases. 

Our focus is on selling only the 
most popular products and 
maintaining a constant stream of 
new items every week, which 
gives customers another reason to  
keep returning to our stores.

B&M has a strong financial track 
record of consistently delivering 
like-for-like sales growth, stable 
gross margins, strong rates of new 
store rollouts and high cash 
generation. Over the period since 
IPO in June 2014 to March 2021 the 
Group has generated a total 
shareholder return of over 167.0%.

We have a clear capital allocation 
policy, with an ordinary dividend 
pay-out ratio of 30-40% of post-tax 
earnings and a leverage ceiling of 
2.25x4. The exceptional sales 
performance over the past year 
and the capital light nature of our 
ongoing store roll-out programme, 
means the business has 
continued to be strongly cash 
generative in FY21.

New B&M UK store openings 
continue to produce strong 
returns, with a short capital 
investment payback period. Our 
target of at least 950 B&M stores 
in the UK means that we have a 
substantial runway for further 
expansion in our core UK 
business. This target may also be 
conservative in light of recent 
performance and the potential 
space opportunities in the future 
created by other retailers leaving 
the market or downsizing their 
store estates.

In addition, Heron Foods has given 
the Group a platform for growth in 
the value convenience sector and 
we are continuing to develop the 
model for realising the significant 
potential which exists in the French 
market. 

See Market overview on page 6
for more information

See Business model on page 8 
for more information

See Financial review on page 18
for more information

See CEO’s review on page 14 
for more information

Annual Report & Accounts 2021

B&M European Value Retail S.A.

3

 
 
 
 
Strategic Report

Chairman’s statement

“An exceptional year” 

Peter Bamford
Chairman

Overview
It has been an extraordinary year. Covid-19 has 
had a huge impact on the world we live in and 
has tested many elements of our business 
strategy and operations. B&M has come through 
those tests in excellent shape and delivered 
outstanding results. Some may attribute B&M’s 
performance over that last year to good fortune. 
However, strong leadership and excellent 
execution of a clear and focused strategy have 
been the underlying drivers of success. Whilst we 
have had the benefit of being classified as an 
essential retailer in the UK, and therefore have 
been able to trade throughout the pandemic and 
associated lockdowns, there have been huge 
challenges which Simon Arora and his 
management team have responded to rapidly 
and effectively while at all times keeping the 
safety of our colleagues and customers as the 
highest priority. Our colleagues throughout the 
Group have also responded magnificently to the 
situation and changing requirements. 

milestone in B&M’s development. The trading 
performance has also enabled us to refund all 
furlough support, waive business rates relief in 
full, and return an additional £450m to our 
shareholders through special dividend payments.

Strategic progress
We have continued to open new stores in the 
year under all fascias. In the UK we opened 43 
new stores in total under the B&M fascia. This 
was a higher number than we expected at an 
early stage in the pandemic when we thought 
construction work might be more constrained. 
The new stores are typically larger than the 
historic average with more than half having 
garden centres, bringing the total number of 
garden centres to almost 200. Together with our 
enhanced ranges of product in the Home 
categories, B&M has been well positioned for the 
increased expenditure by customers on home 
and garden activities over the last year under 
lockdown.

It is clear that the B&M customer proposition 
remains exceptionally well-positioned in the UK 
and there is growing evidence that it can be 
highly successful in France. Careful product 
design and selection, great value prices and an 
effective and efficient supply chain have 
delivered consistently well for our customers 
throughout the last year with minimal disruption 
from Covid-19 and Brexit. There is also evidence 
that new customers have discovered B&M during 
this period and have found our products and 
stores very attractive.

The growth in the scale and value of B&M 
resulted in the Company joining the FTSE 100 
Index from September 2020. This is an important 

Our new distribution centre at Bedford which  
was opened in FY20 has now become fully 
operational. This huge new facility was brought 
on line without material disruption to product 
supply, although the operating costs have run 
higher than we would like in the transition.

In France, Babou also has had to operate with 
more extensive trading restrictions and with 
varying numbers of stores having to close at 
various times under lockdowns. However, we 
have continued to test, develop and refine the 
B&M proposition for France and have growing 
confidence that we can build a large and 
successful business in the future.

While the exceptional nature of the last year will 
inevitably mean a reversal on some performance 
metrics in FY22, we believe that B&M is 
strategically well positioned for the long term.

Board changes and diversity
We have continued to evolve our Board and 
senior management team. 

Paul McDonald retired from the Board and as the 
Group Chief Financial Officer (“CFO”) in November 
2020. I would like to thank Paul on behalf of the 
Board for his service over a period of 10 years. He 
played a major role alongside Simon Arora in 
taking B&M from being a small private company 
through the IPO and onwards to becoming part 
of the FTSE 100 last September. We wish him well 
for the future.

I am pleased to welcome Alex Russo as our new 
Group CFO, who joined the Board in November 
2020. Alex brings with him a great deal of 
experience in the retail sector having worked for 
a number of leading retailers in the UK and 
internationally, including Tesco and Asda. 
Importantly he also has discount retailing 
experience, having latterly been the CFO of Wilko. 

Following the retirement of Kathleen Guion in 
January 2020 we have also continued to seek to 
improve our gender diversity in relation to the 
Board this year. We are planning to appoint a 
further female Non-Executive Director and have a 
search process is under way which is detailed in 
the Nomination Committee report. In addition, 
Gilles Petit has decided not to seek re-election at 
the AGM this year as he is now intending to focus 
on roles supporting start-up businesses. I would 
like to thank Gilles for his contribution to the 

4

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

As well as looking after our workforce and 
ensuring that our customers are served safely in 
our stores, we also wanted to give support and 
recognition to NHS staff and we therefore 
included them in our store discount scheme 
nationally during the peak of the pandemic in the 
first two months of the last financial year and 
also again in January 2021. 

We have also delivered a total of £1m in cash 
donations to foodbanks across the UK as part of 
our response to the Covid-19 pandemic to 
support some of the most vulnerable in society.

Our governance in a broader sense has evolved 
with the growth and development of the 
company and our entry into the FTSE 100. The 
Board is conscious of the increasing importance 
of environmental, social and governance (“ESG”) 
actions and reporting. Our aim is to deliver our 
growth strategy as a value retailer in a 
sustainable way for the benefit of all our 
stakeholders. For B&M we consider ESG from the 
perspective of five key stakeholders, namely our 
colleagues, customers, communities, suppliers 
and the environment. Details of our actions and 
outputs in relation to these stakeholders are set 
out in our Corporate Social Responsibility report 
on page 33 below. We also considered during 
our annual strategy day this year what further 
developments may be appropriate in relation to 
our ESG strategy and reporting going forward 
including the setting of appropriate targets, and 
preparing to comply with the Task Force on 
Climate-related Financial Disclosures 
requirements in FY22. Our management team 
will be evaluating those for further consideration 
by the Board in the coming year. 

Finally, I would like to thank our shareholders for 
their continued support, and again our 
colleagues and customers during this very 
challenging year.

Peter Bamford
Chairman
2 June 2021

Board during his period as a director. The 
consequence of these changes is that by the 
AGM we will have restored female representation 
on our Board to at least 33%.

We have also made a number of appointments 
to strengthen our broader senior management 
team as the business has continued to grow at a 
significant rate. Further details of those 
appointments have been included in my report 
as Chairman of the Nomination Committee on 
page 64 below. 

Remuneration Policy 
The Directors’ Remuneration Report outlines the 
review of remuneration which has been carried 
out and the proposed changes to the policy 
which will be submitted to our Annual General 
Meeting in July. This is a significant review 
because the business has grown so much and 
become significantly more complex since the last 
review in 2018. The review concludes that, while 
the policy is largely ‘fit for purpose’ and requires 
relatively few changes, it is crucial that we make 
some changes to the Chief Executive Officer’s 
remuneration to reflect how the role has 
developed as the business has grown. We have 
consulted our shareholders extensively in relation 
to the changes and I hope that our shareholders 
will support this new policy and the changes to its 
implementation at our AGM. 

Culture, values and governance
Our response to the pandemic has been guided 
by our values and the interests of our 
stakeholders and the communities we serve.

Our most important priority has been to ensure 
that the safety of our workforce and customers 
has been protected through the measures we 
have taken in relation to the pandemic. At the 
outset of the pandemic we took immediate steps 
to ensure that social distancing was in place at all 
of our stores and distribution centres. We 
deployed face coverings, disposable gloves, 
hand sanitiser and social distancing marshalling 
across the store network and protective screens 
were installed for our checkout colleagues. We 
have continued to maintain high standards of 
cleanliness throughout our business, from stores 
and distribution centres, down to individual 
workstations of colleagues which are constantly 
cleansed at regular intervals throughout each 
working day. 

To recognise the increased challenges for 
colleagues during the times of peak demand we 
increased the pay of our UK store and distribution 
colleagues by 10% for the months of April and 
May 2020. We also awarded them an extra 
weeks pay in January 2021. 

Purpose, culture  
& values
The vision, purpose and culture  
of our business is underpinned  
by our values of simplicity, trust, 
fairness and taking pride in  
everything we do.

y
t
i
c

i
l

p
m
S

i

Simplicity
Proud to keep our business 
simple and fun, and work  
at B&M speed

Trust
Proud to trust honesty, loyalty 
and hard work

Trust

Fairness

Fairness
Proud to act fairly and 
responsibly with customers, 
colleagues and suppliers

d
u
o
r
P

Proud
Proud to treat every £1 as our 
own and provide customers with 
great value for money

Those values are also reflected in 
how we strive to do the best we can 
for the benefit of all our customers, 
colleagues, suppliers and investors, 
and the communities we operate in.

   See pages 44 to 47 for more information

Annual Report & Accounts 2021

B&M European Value Retail S.A.

5

Strategic Report

Market overview

As a variety goods retailer, the market in which  
we operate is diverse and substantial

General trends
The shift in retail demand towards much 
more value conscious consumers over 
the last decade is now an established 
feature of the market for Grocery and 
General Merchandise goods in the UK 
and France.

We believe this pattern of consumer behaviour 
will continue for the foreseeable future, with 
increasing social acceptance of discount shopping. 
In light of the many consequences the Covid-19 
pandemic has had on everyday life, the relevance 
of value and convenience has never been greater.

Whether consumers need to save money or just 
enjoy a bargain, the B&M model is designed to 
meet those requirements through its carefully 
selected ranges, value prices and convenient  
store locations.

Convenience food store shopping is also an 
important part of the UK market. Through our 
convenience store chain, Heron Foods, we are 
also able to take advantage of this opportunity.

Market positioning
At B&M, we provide value and convenience 
across a wide range of Grocery and General 
Merchandise products. As such, we aim to take a 
small amount of market share in each of the 15 
chosen categories in which we operate. The 
attraction for customers visiting our stores is that 
we offer the best selling products, and adjust our 
ranges to meet the changing demands of our 
customers for different types of products and for 
seasonal goods. This means customers can buy 
what they want, when they want and at the price 
they want all year round.

By spanning many different categories, 
customers are able to find a broad range of 
products in one visit. This serves customers 
particularly well with the current trend for 
consumers looking to reduce overall shopping 
visits during the Covid-19 pandemic.

Customers are typically looking for specific 
destination purchases, but they will often also 
make impulse purchases as they browse around 
a store. The desire for “treasure hunting” is 

supported by us constantly introducing new 
products in our stores. We average around 100 
new products per week, predominately within 
our General Merchandise categories. This 
provides customers with their everyday 
essential needs, while also giving them a  
fun and exciting shopping experience. 

Territories and store estates
United Kingdom
The UK retail market in which the B&M and Heron 
Foods businesses operate is very large, with total 
store-based retail sales, covering both Grocery 
and General Merchandise, of c.£300 billion in 
20171. Even though we have attracted a number 
of new customers during FY21, our share of this 
market remains small at c.1.5%2, meaning there is 
still a significant opportunity for further growth 
across our chosen product categories. 

We believe that an estate of at least 950 B&M 
fascia stores in the UK is achievable, based on 
analysis carried out by an external consultancy in 
2017. This target appears to us to be increasingly 
conservative given the performance and customer 
appeal of B&M in FY21. The B&M fascia business 
in the UK currently has 681 stores, leaving a long 
runway for growth ahead of us.

Heron Foods operates in the convenience 
sub-sector of the UK Grocery market, which in total 
was worth c.£160 billion in 20171. Heron Foods 
provides consumers with easy local access to 
everyday chilled, frozen and ambient food items. 
It has an attractive value proposition in a market 
which has been primarily dominated by the 
premium pricing models of other larger retailers. 
Our model is to locate stores in communities close 
to where people live and provide them with value 
prices for frozen, chilled and ambient food.

The Heron Foods chain of 306 convenience stores 
has the potential to become multiple times larger 
as we continue to roll out new stores both within 
and beyond the North of England heartland 
where most of its stores are located currently.

B&M UK stores  
overall target

950

Heron Foods  
revenue growth

+6.4%

B&M UK LFL  
revenue growth

+23.8%

Out of Town  
revenue represents

c.80%

Babou revenue growth

+9.1%

681  306

+3.8% in FY21 
B&M UK stores 

+4.4% in FY21
Heron Food stores

   See page 16 for more information

1. 

Figures are based on management estimates, 
having regard to external market research on the 
size of the relevant market in 2016/17. Market share 
is calculated by reference to UK revenues in FY21.

2.  UK market share is calculated based on the 
reported revenues of B&M and Heron Foods.

6

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

France 
The French retail market is the second largest in 
continental Europe, and shares a number of 
similar characteristics to that of the UK. The 
market has attractive dynamics including the 
overall market size, the popularity of the discount 
channel and healthy operating margins achieved 
by several of the incumbent operators.

There are two immediate priorities for our French 
business. The first is to complete the evolution of 
the product mix, replicating the direct sourcing 
and limited assortment SKU model of B&M in the 
UK. In particular, this has and continues to involve 
reducing the exposure to Clothing and Apparel, 
whilst introducing a modest amount of food and 
grocery products and increasing the General 
Merchandise ranges within its product mix. A lot 
of work in relation to that has now been 
completed, but there is still some refining of the 
mix and ranges to do while customer reaction is 
being carefully monitored. The response we have 
received so far from the French consumer to the 
new products sourced via the B&M supply chain 
has been positive, but it has been difficult to 
measure the strength of that demand over a 
sustained period of time in view of the French 
lockdown restrictions this year.

At the end of FY21, we had a total of 104 stores in 
France, with 55 of them branded as “B&M”. Early 
indications are that the re-branded stores are 
outperforming their Babou counterparts. Subject 
to monitoring the on-going performance of the 
re-branded stores, our second main priority is to 
re-brand the remaining stores as “B&M” by the 
end of 2021.

Given both the size of the French market and the 
small market share which Babou currently has, 
the opportunity exists for the French business to 
grow its store footprint multiple times over, which 
is our ultimate ambition in relation to that 
business.

104

+3.0% in FY21
French stores

Competition
As a variety retailer, B&M competes with a large number of other retailers covering a range 
of product categories: 
Supermarkets

The mainstream UK grocers offering a 
complete selection of Grocery and 
FMCG products, with the largest stores 
also having a range of General 
Merchandise items.

Convenience stores
A sub-sector of the UK Grocery market 
aimed at providing mostly food 
products to consumers, covering the 
full spectrum of price positions from 
value up to premium.

Category specialists 
A large number of competitors in 
categories such as DIY, Gardening, 
Furniture, Homewares, Electricals 
and Pet.

Variety discounters
Like B&M, retailers who sell a wide 
selection of Grocery and General 
Merchandise products at value prices.

What differentiates B&M from the competition
B&M’s business model provides a range of products at value-led pricing through our direct 
sourcing, limited assortment and simple low cost approach. With an emphasis on 
household brands, there is no compromise on quality at our price points. Our customer 
proposition is underpinned by the following main pillars of our business model:

Branded Grocery
B&M has a targeted range of Grocery 
products from the leading brands, 
many of which are sourced directly 
from global food and FMCG suppliers 
at everyday low prices. Our 
customers are then able to benefit 
from our value pricing of household 
brands within those categories which 
their budgets might not have been 
able to meet otherwise.

Branded General Merchandise
Within our General Merchandise 
ranges, we offer branded products 
where those names are an important 
customer requirement. We also have 
heritage branded products through 
relationships with national and  
global brands across a number of 
different categories of household 
products. 

Own label General Merchandise
In addition to our wide selection of 
branded products, we also carefully 
curate ranges of own label products 
in specific categories such as 
Homewares and Furniture. By 
leveraging our relationships direct 
with manufacturers in Asia, we are 
able to design and bring to market a 
wide selection of quality products 
quickly and cheaply.

SKU discipline
We maintain a strict approach to our 
limited assortment model, only offering 
the best-selling products in any given 
category. Within our category ranges this 
limited SKU discipline means that we are 
agile and able to respond quickly to 
changes in customer trends. This 
ensures that our stores always have on 
the shelves what our customers want as 
seasons and demand changes.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

7

Strategic Report

Business model

A disruptive, agile and low-cost business model, 
with a track record of delivering growth

Our business model is to source and provide customers with a targeted 
food and grocery offering of leading brand products at the best prices we 
can, and to directly source the best-selling lines of general merchandise 
products enabling us to sell them at value prices.

Business strengths

Convenient store 
network

Our network of over 1,000 stores across the UK and France are found in 
convenient locations in modern retail parks, popular town centres and 
high streets. They are located in places close to where people live, 
making them easily accessible for customers.

Well invested 
infrastructure

Strong brand 
reputation

Skilled colleagues

We have a modern and scalable infrastructure to support the operations 
and growth of the business. In January 2020 we opened an additional 
Distribution Centre in Bedford in the South of England, providing B&M with 
a further 1 million sq ft of warehouse capacity. It currently serves around 
one-third of all B&M stores in the UK, but is capable of serving even more 
stores as we continue our store rollout programme.

The B&M and Heron Foods names are recognised, established brands in 
the markets in which they operate. Those brands have a strong and 
growing reputation for delivering consistently great value, great brands, 
quality and newness in relation to the products people regularly buy for 
their homes and families. With discount shopping having become more 
socially accepted there is further opportunity to attract new customers 
while also retaining the loyalty of existing customers in the years ahead.

Developing products and ranges to provide great value whilst being fresh 
and on-trend takes skill, experience and discipline. We have colleagues with 
many years of experience in their respective product markets, many of 
whom have worked previously as buyers and merchandisers with category 
specialist competitors. By working collaboratively with our buyers, 
merchandisers, product designers and sourcing agents in Hong Kong, we 
are able to provide what our customers want with quality products at value 
prices presented in a compelling way in our stores.

Strong supplier 
relationships

Maintaining our competitive value-led price model is also about 
developing and retaining strong long-term supplier relationships, who 
we regard very much as partners. Many of our suppliers have grown with 
us over several years working with our Group businesses. They value our 
simple and very efficient way of working directly with them. Our 
continued growth creates opportunities to attract and welcome new 
brands into our business. 

Established 
governance 
processes & risk 
management

Our corporate governance and risk management approach is geared 
toward ensuring we have effective and robust corporate governance 
structures and processes in place. Our Non-Executive Directors have 
many years of retail and consumer product business experience across a 
range of international markets. They provide constructive challenge to our 
management team, so that the best outcomes are achieved for all our 
stakeholders in how we operate our businesses, provide value and 
manage risk appropriately as a growth business.

8

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Cost  
efficiency

 Generati

n
g

l
o
n
g

t

e

r

m

Format  
flexibility

g

r

o

w

t

h

Seasonal
flex

s

s

e

n

i

s

u

b

r

u

o

f

o

y

t

i

l

i

b

a

a n d sustain

 
 
 
 
 
 
 
Strategic Report

Corporate Governance

Financial Statements

Stakeholder outputs

Value to 
customers

Colleague 
progression

Suppliers as 
partners

Investing in 
communities

Returns for 
investors

Providing great value to customers is at the heart of our business. Helping 
customers spend less on the things they buy regularly for their homes 
and families all year round is what our business model is designed to 
constantly deliver. Never has this been more true than during the Covid-19 
pandemic, and this year we have welcomed a number of new customers  
to B&M.

Our colleagues are crucial to the success of our business, be that our 
central support teams, those working in our logistics network, or store 
colleagues providing great customer service every day. Our continued 
growth provides new job opportunities in the communities where we 
trade. There is also plenty of scope for colleagues throughout the 
business to build long-term and successful careers through promotion.  
In keeping with our values, we take pride in being an innovative and 
exciting place for colleagues to work, grow and develop to their full 
potential.

The continued growth of B&M also benefits our suppliers. We have 
long-standing trading relationships with a number of well-known 
household brands across food and FMCG. We also have a number of 
established partners in relation to our exclusive and other branded 
General Merchandise product ranges. We are proud to promote the 
brands we own and those of our partners for the mutual benefit and 
success of our respective businesses. We are always interested in  
adding well-known brands to our ranges. Our continued growth gives 
potential for our suppliers to grow with us which further strengthens  
those relationships.

Our store opening programmes are targeted at making investments in 
communities where we are under-represented or not represented at all, 
using our flexible store formats to suit the relevant locality. This creates 
new jobs each time we open a store, plus convenient local access to our 
value-for-money products. In doing so, we are proud to contribute to the 
revitalisation of local communities where other retailers may have 
retrenched.

Creating value for all our stakeholders is an essential underpin to creating 
shareholder returns for investors. Our characteristics of low capital-
intensity and high-returning cash generative growth is a relatively rare 
and powerful combination in bricks and mortar retailing. These 
characteristics feed into the sustainability of our business model, which 
enhances our ability to provide continued growth and returns to investors.

Our limited product assortment of best selling 
products enables us to constantly introduce new 
products and react quickly to what’s on trend and 
changes in demand.

 Generati

n

g

l

o

n

g

t

e

r

m

g

r

o

w

t

h

Targeted  
grocery 
offering

s

s

e

n

i

s

u

b

Compelling  
non-grocery 
offer

Disruptive  
sourcing 
process

r

u

o

f

o

y
t
i
l
i
b
a

a n d sustain

SKU  
discipline

Underpinned by

Corporate  
social  
responsibility

See CSR report on 
page 33
for more information

Risk  
management 

Financial  
performance

See Principal risks  
on page 24
for more information

See Financial review 
on page 18
for more information

Annual Report & Accounts 2021

B&M European Value Retail S.A.

9

 
 
 
 
 
 
 
 
 
 
Strategic Report

Feature: Customers

The broadening appeal  
of the B&M proposition

New customers discovering B&M
The Covid-19 pandemic has had a profound 
impact on the daily lives of everyone, not least in 
the way consumers have adapted their shopping 
habits. B&M has seen a customer preference for 
shopping at the more spacious, easily accessible 
out-of-town locations, which also enable 
customers to satisfy multiple shopping needs in a 
single trip. The economic impact of the pandemic 
on households means that value-for-money 
purchases have become increasingly important 
to help ease some of the pressures on limited 
spending budgets.

Against that backdrop, the combination of value, 
convenience and Grocery and General 
Merchandise product ranges offered by B&M all 
under one roof has been particularly relevant 
over the past 12 months. In order to understand 
more about the breadth of our appeal, in the 
summer of 2020 we commissioned Barclaycard, 
our merchant card services provider, to prepare 
an analysis of customer card transactions at our 
B&M UK stores. Customer card transactions at 
those stores accounted for approximately 80%  
of all purchases made at the time of that survey.

The card transaction analysis showed that the 
core B&M customer segment is families on a tight 
budget. The analysis also showed that in June 
2020 some 23% of card transaction customers 
had not shopped at B&M during the previous five 
months, and the demographic profile  
of those customers was very similar to that of our 
existing customer base. This suggests to us that 
those new customers may well be likely to 
continue shopping at B&M in the future as they fit 
with the typical profile of our existing customers.

1 

Calculated over the nine month period from July 2020 to 
March 2021 inclusive.

10

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Like-for-like sales growth in the B&M UK business 
remained strong throughout the second half of 
the financial year. This was an indication that 
both existing and new shoppers were continuing 
to find our product offer and price proposition 
compelling and relevant.

To test and validate the pattern of new customer 
visits and customer loyalty, Barclaycard carried 
out a follow-up analysis in April 2021.

Of the new card transaction customers identified 
in the survey in June 2020, the analysis showed 
that 71% of them shopped with B&M again at 
some point over the subsequent 9 months1, with 
an average frequency of visit of 4.2x up to the 
end of March 2021. That average frequency of 
repeat visits suggests we have become a part of 
the shopping routine for some of those new 
customers to our stores. 

We believe that our value prices and quality 
product ranges are among the reasons why 
people finding B&M for the first time do come 
back again and over time become regular 
customers. We will continue to monitor this 
during the year ahead, given the ongoing 
uncertainty and reliability in trading conditions.

Something for everyone
Big brands 

Something for everyone
Big savings

The April 2021 analysis also highlighted that 
the demographic profile of those customers 
most likely to visit repeatedly largely mirrored 
that of a typical B&M customer, being low to 
middle income family households. It is this 
demographic that B&M typically attracts due 
to our product mix and value proposition.

New customers were not restricted to 
particular areas of the country, with similar 
patterns being seen across different regions 
in the UK. This highlights to us the rollout 
opportunity which exists for B&M stores in the 
UK, particularly in the South of England where 
we are currently under-represented, and 
supports the long term target of at least 950 
stores.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

11

Strategic Report

Long-term strategy

Our four strategic pillars aim to deliver 
sustainable growth

Strategic Pillars

Progress in FY21

Deliver great 
value to our 
customers

Our business model of sourcing household 
name branded products at everyday low 
prices has continued to prove a compelling 
proposition for customers. We saw a 
number of new customers discover our 
B&M fascia business in the UK over the 
past 12 months, attracted by the 
convenience and value for money we offer 
across a wide range of essential items.

The Group delivered an exceptional 
like-for-like sales performance in FY21, 
particularly in the core B&M UK business 

in FY20 where growth was broad based 
across a number of our Grocery and 
General Merchandise categories.

Due to the impact of Covid-19 on consumer 
spending, ranges such as Homewares, 
DIY, Gardening and Furniture were areas 
of particular strength. This was driven by 
increased demand from people spending 
more time in their homes. It was also 
helped by improved product quality and 
the presentation of those ranges  
in stores. 

Constant newness is also a key component 
of our General Merchandise ranges. 
Having experienced a year of significantly 
elevated sales, this remains particularly 
important to retain new customers and 
maintain the appeal of B&M as a 
destination shopping visit for them going 
forward.

See page 16 
for more information

Invest in  
new stores

Develop our 
international 
business

Invest in our 
people and 
infrastructure

We continue to invest in our new store 
rollout strategy across the Group.

In FY21 the B&M UK business opened 43 
gross new stores despite the disruption to 
the construction sector caused by Covid-19, 
being 25 net of closures and relocations. 
The openings were weighted towards the 
second half of the year. Whilst we retain a 
presence in town centre locations, we 
have continued to target lager premises 
situated in convenient out of town retail 
parks. Those sites enable us to best 

showcase our Homestore ranges and 
often also have garden centres. We ended 
the financial year with a total of 681 B&M 
stores in the UK.

The French business did however open 5 
new stores, and closed or relocated 2, 
taking the total number of stores in the 
French estate to 104. 

In our Heron Foods business, we opened 
17 new convenience stores, 13 net of 
closures and relocations, and now have 
306 stores.

The French business has been focused on 
re-branding a number of existing stores from 
the original Babou fascia to the B&M fascia. 

See page 16 
for more information

B&M acquired Babou in France in October 
2018 as a chain of 95 stores at that time. 
Before embarking on any significant store 
expansion programme, we have been 
focused on two priorities for the French 
business. 

sourced directly through the B&M supply 
chain. A lot of this work has already been 
completed throughout the store estate,  
but we will continue to finesse the mix and 
ranges while we track the response of the 
French consumer.

The first has been to evolve the product 
offering to align it more closely to that of 
B&M in the UK. Specifically, this has 
involved introducing a limited but targeted 
selection of Grocery products, reducing 
the proportion of Clothing & Apparel in 
stores, and increasing the space 
dedicated to General Merchandise 

The second priority has been the 
re-branding of some of the stores in the 
estate from Babou to the B&M banner, and 
monitoring the performance and customer 
reaction to the rebranded stores. We had a 
total of 55 “B&M” branded stores out of the 
total portfolio of 104 stores in France at the 
end of FY21. 

In the UK, we created over 7,200 new jobs 
during FY21 across our stores, distribution 
and support centre teams. We also 
strengthened the Group senior leadership 
teams, having welcomed Alex Russo as 
Group CFO, Anthony Giron as Managing 
Director of our French business and 
Richard Kirk as B&M UK Supply Chain 
Director.

Having opened a new 1 million sq ft UK 
Distribution Centre in Bedford last financial 
year, it is currently experiencing a level of 

inefficiencies whilst scaling up operations 
and training new teams in a socially 
distanced environment. Notwithstanding 
those challenges it is now already serving 
over one-third of the B&M UK store estate.

We have continued with our rolling 
programme of investment in upgrading  
our existing store estate, with maintenance 
capital expenditure of over £22m spent 
across the Group in FY21. 

The performance of the French business 
during those periods when the stores 
remained open was strong. This suggests to 
us that both the changes to the product mix 
and re-branding are having a positive 
impact, albeit there has been some 
disruption due to the coronavirus restrictions 
in France. Subject to the on-going 
performance of the re-branded stores we 
are aiming to re-brand the remainder of the 
estate by the end of 2021. 

See page 16 
for more information

A new Workforce Management System has 
now been rolled out across all stores, having 
been delayed during the initial coronavirus 
outbreak at the start of the financial year. 
Although the benefit seen in FY21 was 
minimal as we adopted a phased approach 
to training, this will now provide a strong 
foundation to drive further efficiencies within 
our store operations.

See page 17 
for more information

12

B&M European Value Retail S.A.  Annual Report & Accounts 2021

  See page 18 for more information

from the market by others.

B&M UK like-for-like revenue growth

B&M proposition should remain 

  See Principal risks numbers 2 and 3 on page 26

assortment of the best-selling 

bricks and mortar estates. By 

stores.

Group revenue growth

+25.9%

+23.8%

  See page 18 for more information

UK gross new store openings

43 B&M UK

17  Heron Foods

  See Principal risks numbers 1 and 11  

on pages 25 and 30

France revenue growth

+9.1%

B&M branded stores in France

53%

  See page 20 for more information

  See Principal risks numbers 1, 3 and 6  

on pages 25, 26 and 28

New jobs created in the UK

>7,200

B&M stores served by Bedford DC

c.250

  See page 34 for more information

  See Principal risks numbers 1 and 3  

on pages 25 and 26

With Covid-19 continuing to have a 

products, including leading brands, 

targeting those categories, we see 

profound impact on the daily lives of 

at bargain prices. This model has a 

potential to grow our market share 

everyone, value and convenience 

track record of resonating well with 

further through our value-led 

are likely to remain important to 

our customers. It also helps limited 

model.

customers when deciding where to 

household budgets to go that little 

shop. We believe therefore that the 

bit further.

highly relevant to shoppers as we 

We continue to look for 

look to continue to grow our 

opportunities in General 

product design and visual 

business in the future. 

Merchandise categories where 

merchandising. This is to ensure 

other specialist category retailers 

that we are always selecting the 

Competitive pricing is at the heart of 

are less price competitive and 

right products to appeal to current 

our business model and our focus 

where we can see opportunity as 

trends, and making sure they are 

remains on providing a limited 

some of them have downsized their 

well-presented to customers in our 

We are also investing in the skills 

and experience we have in our own 

trading teams, in areas such as 

We expect to open 45 gross new 

Longer term, we remain committed 

In FY22, our Heron Foods 

B&M UK stores in FY22, subject to 

to our target of at least 950 B&M 

convenience store chain expects to 

any disruption caused by changes 

stores in the UK. However, this 

open a similar number of new 

in restrictions related to Covid-19. 

rollout potential is looking 

stores as seen in FY21, and it is likely 

Whilst we plan the new store 

increasingly conservative given the 

to see a similarly paced rollout in 

programme accordingly, we also 

performance of the UK business in 

future years.

remain vigilant in relation to suitable 

FY21, particularly if the new 

potential acquisition opportunities 

customers we have welcomed to 

where there is space availability 

our stores in the last year prove to 

from downsizing or withdrawal 

become loyal.

We continue to refine the customer 

Subject to the performance of the 

proposition in France through our 

stores we have rebranded so far, by 

work to evolve the product range 

the end of 2021 we would expect the 

and re-brand the store fascia.

entire estate to have been be 

re-branded as “B&M” in France. 

Subject to any further lockdown 

restrictions, a settled period of 

trading will afford us the opportunity 

to fully evaluate the impact of these 

actions and also the longer-term 

potential in France.

As we continue to open new stores 

The Bedford Distribution Centre is 

We will continue to invest in refreshing 

it has a positive impact on local 

now supporting approximately 250 

our older stores to maintain the 

communities by creating jobs for 

stores, but has the capacity to 

highest retail standards of modern, 

new store colleagues and 

service even more. Bringing the 

clean, safe and welcoming shopping 

extending our value-led offering to 

efficiency of operations at this new 

environments for customers. This has 

even more people who either want 

facility in-line with our other 

been particularly important during 

or need a bargain. 

Distribution Centres is important to 

the Covid-19 pandemic and we 

The ongoing growth of the business 

in the south of England, and it is a 

hard work in maintaining our high 

facilitate our continued expansion 

applaud all our colleagues for their 

as a whole also provides 

key priority for FY22.

store standards during a particularly 

challenging time for the public 

generally. 

development opportunities for 

existing colleagues as well as 

creating a need to recruit new 

expertise to supplement our core 

capabilities. 

 
 
 
 
Deliver great 

value to our 

customers

Our business model of sourcing household 

in FY20 where growth was broad based 

Constant newness is also a key component 

name branded products at everyday low 

across a number of our Grocery and 

of our General Merchandise ranges. 

prices has continued to prove a compelling 

General Merchandise categories.

Having experienced a year of significantly 

proposition for customers. We saw a 

elevated sales, this remains particularly 

number of new customers discover our 

Due to the impact of Covid-19 on consumer 

important to retain new customers and 

B&M fascia business in the UK over the 

spending, ranges such as Homewares, 

maintain the appeal of B&M as a 

past 12 months, attracted by the 

DIY, Gardening and Furniture were areas 

destination shopping visit for them going 

convenience and value for money we offer 

of particular strength. This was driven by 

forward.

across a wide range of essential items.

increased demand from people spending 

more time in their homes. It was also 

The Group delivered an exceptional 

helped by improved product quality and 

like-for-like sales performance in FY21, 

the presentation of those ranges  

particularly in the core B&M UK business 

in stores. 

See page 16 

for more information

Invest in  

new stores

Develop our 

international 

business

Invest in our 

people and 

infrastructure

We continue to invest in our new store 

showcase our Homestore ranges and 

The French business did however open 5 

rollout strategy across the Group.

often also have garden centres. We ended 

new stores, and closed or relocated 2, 

the financial year with a total of 681 B&M 

taking the total number of stores in the 

In FY21 the B&M UK business opened 43 

stores in the UK.

French estate to 104. 

gross new stores despite the disruption to 

the construction sector caused by Covid-19, 

In our Heron Foods business, we opened 

being 25 net of closures and relocations. 

17 new convenience stores, 13 net of 

The openings were weighted towards the 

closures and relocations, and now have 

second half of the year. Whilst we retain a 

306 stores.

presence in town centre locations, we 

have continued to target lager premises 

The French business has been focused on 

situated in convenient out of town retail 

re-branding a number of existing stores from 

parks. Those sites enable us to best 

the original Babou fascia to the B&M fascia. 

See page 16 

for more information

B&M acquired Babou in France in October 

sourced directly through the B&M supply 

The performance of the French business 

2018 as a chain of 95 stores at that time. 

chain. A lot of this work has already been 

during those periods when the stores 

Before embarking on any significant store 

completed throughout the store estate,  

remained open was strong. This suggests to 

expansion programme, we have been 

but we will continue to finesse the mix and 

us that both the changes to the product mix 

focused on two priorities for the French 

ranges while we track the response of the 

and re-branding are having a positive 

business. 

French consumer.

impact, albeit there has been some 

disruption due to the coronavirus restrictions 

The first has been to evolve the product 

The second priority has been the 

in France. Subject to the on-going 

offering to align it more closely to that of 

re-branding of some of the stores in the 

performance of the re-branded stores we 

B&M in the UK. Specifically, this has 

estate from Babou to the B&M banner, and 

are aiming to re-brand the remainder of the 

involved introducing a limited but targeted 

monitoring the performance and customer 

estate by the end of 2021. 

selection of Grocery products, reducing 

reaction to the rebranded stores. We had a 

the proportion of Clothing & Apparel in 

total of 55 “B&M” branded stores out of the 

stores, and increasing the space 

total portfolio of 104 stores in France at the 

dedicated to General Merchandise 

end of FY21. 

See page 16 

for more information

In the UK, we created over 7,200 new jobs 

inefficiencies whilst scaling up operations 

A new Workforce Management System has 

during FY21 across our stores, distribution 

and training new teams in a socially 

now been rolled out across all stores, having 

and support centre teams. We also 

distanced environment. Notwithstanding 

been delayed during the initial coronavirus 

strengthened the Group senior leadership 

those challenges it is now already serving 

outbreak at the start of the financial year. 

teams, having welcomed Alex Russo as 

over one-third of the B&M UK store estate.

Although the benefit seen in FY21 was 

Group CFO, Anthony Giron as Managing 

minimal as we adopted a phased approach 

Director of our French business and 

We have continued with our rolling 

to training, this will now provide a strong 

Richard Kirk as B&M UK Supply Chain 

programme of investment in upgrading  

foundation to drive further efficiencies within 

Director.

our existing store estate, with maintenance 

our store operations.

Having opened a new 1 million sq ft UK 

across the Group in FY21. 

Distribution Centre in Bedford last financial 

year, it is currently experiencing a level of 

capital expenditure of over £22m spent 

See page 17 

for more information

Strategic Report

Corporate Governance

Financial Statements

Throughout FY21, the wellbeing of colleagues and customers has remained a priority for B&M, in light of the many 
challenges that Covid-19 has presented. Whilst working hard to maintain a safe working and shopping environment, 
the business continued to execute its long-term strategy for driving sustainable growth in revenues, earnings and 
free cashflow.

   See pages 14 to 17 for more information

Performance in FY21

Looking ahead

Group revenue growth

+25.9%

B&M UK like-for-like revenue growth

+23.8%

  See page 18 for more information

  See Principal risks numbers 2 and 3 on page 26

With Covid-19 continuing to have a 
profound impact on the daily lives of 
everyone, value and convenience 
are likely to remain important to 
customers when deciding where to 
shop. We believe therefore that the 
B&M proposition should remain 
highly relevant to shoppers as we 
look to continue to grow our 
business in the future. 

Competitive pricing is at the heart of 
our business model and our focus 
remains on providing a limited 
assortment of the best-selling 

products, including leading brands, 
at bargain prices. This model has a 
track record of resonating well with 
our customers. It also helps limited 
household budgets to go that little 
bit further.

We continue to look for 
opportunities in General 
Merchandise categories where 
other specialist category retailers 
are less price competitive and 
where we can see opportunity as 
some of them have downsized their 
bricks and mortar estates. By 

targeting those categories, we see 
potential to grow our market share 
further through our value-led 
model.

We are also investing in the skills 
and experience we have in our own 
trading teams, in areas such as 
product design and visual 
merchandising. This is to ensure 
that we are always selecting the 
right products to appeal to current 
trends, and making sure they are 
well-presented to customers in our 
stores.

UK gross new store openings

43 B&M UK
17  Heron Foods

  See page 18 for more information

  See Principal risks numbers 1 and 11  

on pages 25 and 30

France revenue growth

+9.1%

B&M branded stores in France

53%

  See page 20 for more information

  See Principal risks numbers 1, 3 and 6  

on pages 25, 26 and 28

New jobs created in the UK

>7,200

B&M stores served by Bedford DC

c.250

  See page 34 for more information

  See Principal risks numbers 1 and 3  

on pages 25 and 26

We expect to open 45 gross new 
B&M UK stores in FY22, subject to 
any disruption caused by changes 
in restrictions related to Covid-19. 
Whilst we plan the new store 
programme accordingly, we also 
remain vigilant in relation to suitable 
potential acquisition opportunities 
where there is space availability 
from downsizing or withdrawal 
from the market by others.

Longer term, we remain committed 
to our target of at least 950 B&M 
stores in the UK. However, this 
rollout potential is looking 
increasingly conservative given the 
performance of the UK business in 
FY21, particularly if the new 
customers we have welcomed to 
our stores in the last year prove to 
become loyal.

In FY22, our Heron Foods 
convenience store chain expects to 
open a similar number of new 
stores as seen in FY21, and it is likely 
to see a similarly paced rollout in 
future years.

We continue to refine the customer 
proposition in France through our 
work to evolve the product range 
and re-brand the store fascia.

Subject to the performance of the 
stores we have rebranded so far, by 
the end of 2021 we would expect the 
entire estate to have been be 
re-branded as “B&M” in France. 
Subject to any further lockdown 
restrictions, a settled period of 
trading will afford us the opportunity 
to fully evaluate the impact of these 
actions and also the longer-term 
potential in France.

As we continue to open new stores 
it has a positive impact on local 
communities by creating jobs for 
new store colleagues and 
extending our value-led offering to 
even more people who either want 
or need a bargain. 

The ongoing growth of the business 
as a whole also provides 
development opportunities for 
existing colleagues as well as 
creating a need to recruit new 
expertise to supplement our core 
capabilities. 

The Bedford Distribution Centre is 
now supporting approximately 250 
stores, but has the capacity to 
service even more. Bringing the 
efficiency of operations at this new 
facility in-line with our other 
Distribution Centres is important to 
facilitate our continued expansion 
in the south of England, and it is a 
key priority for FY22.

We will continue to invest in refreshing 
our older stores to maintain the 
highest retail standards of modern, 
clean, safe and welcoming shopping 
environments for customers. This has 
been particularly important during 
the Covid-19 pandemic and we 
applaud all our colleagues for their 
hard work in maintaining our high 
store standards during a particularly 
challenging time for the public 
generally. 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

13

 
 
 
 
Strategic Report

Chief Executive Officer’s review

“The exceptional performance this year 
was only possible because of the hard 
work and determination of all our 
colleagues across the Group, for which  
I express my gratitude.” 

Simon Arora
Chief Executive Officer

Overcoming the challenges of Covid-19 to emerge a 
stronger business
A year ago, I was writing about how the impacts of the virus on individuals, 
communities, our industry and the wider economy were unknown but likely 
to be very significant and potentially long lasting. Such uncertainties 
remain, despite the positive progress made over recent months in relation 
to the vaccination rollout and easing of lockdown restrictions in the UK. 

While everyone came to terms with the impact of Covid-19 on their daily 
lives, as a business we too were forced to adapt. Serving customers 
efficiently and safely during sustained periods of unprecedented demand, 
managing our supply chain to ensure shelves remained full, and 
supporting colleagues through the disruption to both work and family life 
were just some aspects of the new realities which we faced. 

I am very proud of the way in which we have overcome these challenges, 
as the business remained guided by its values of simplicity, trust, fairness 
and being proud to provide customers with great value for money. 
Thanking my management team for the strong leadership they have 
demonstrated throughout the crisis, and all our colleagues for everything 
they have done on behalf of customers and shareholders, is once again my 
most important task this year. Awarding front line colleagues 110% of their 
normal pay in April 2020 during the height of the crisis, and paying them an 
extra week’s wages in January 2021, were both fully deserved.

Special praise should also be given to our French colleagues who, despite 
the disruption caused by 10 weeks of lockdown restrictions, delivered sales 
growth of 9.1% for the year; a remarkable achievement and testament to the 
capability of the management team. I am also delighted by the EBITDA 
outturn for the year, which was ahead of what my initial expectations 
following the start of the first lockdown.

The results for FY21 have been hard earned, and reflect the way in which the 
business has reacted. They speak to the strength and resilience of the B&M 
model, which at its heart is the fact that we are a value retailer backed by a 
well invested infrastructure and robust and highly responsive supply chain. 

The majority of our products are sourced from overseas and, in particular, 
Asia. Despite normal lead times of 12-16 weeks on imported everyday 
products, and up to 9 months on imported Seasonal products, our trading 
teams were able to meet customer demand and deliver an exceptional 
like-for-like1 sales growth of 23.8% in the core B&M UK business.

14

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Our combination of value and convenience makes the B&M proposition 
very relevant to the needs of todays’ shoppers. Our 681 B&M UK stores are 
mostly Out of Town and have demonstrated they are now destinations in 
their own right for an increasing number of customers, including many new 
shoppers in FY21. We are relatively insulated from the structural footfall 
decline in town centres and secondary malls. In addition, Heron Foods 
serves customers who generally live within walking distance of our 
convenience stores, meaning they too have played an important role 
helping communities through the pandemic by providing easy access to 
essential groceries.

To play our part in the collective response to the pandemic, we took a 
number of actions. We have delivered a total of £1m in cash donations to 
Foodbanks nationwide, provided £4.9m in discounts to NHS workers, 
continued to pay all suppliers and landlords on time and in full, and chose 
not to take any financial support from the UK government, in particular 
waiving business rates relief worth c.£80m. We also repaid £3.7m in 
furlough support which we received in the early weeks of the first lockdown, 
relating to 49 stores that we temporarily closed due to their locations in 
town centres or shopping malls.

Having navigated the past 12 months successfully, I believe that the B&M 
Group has emerged even stronger. The business is well positioned to 
provide for shoppers needs, especially in the context of potential societal 
changes caused by the pandemic. In particular, our discounted, value-for-
money food and FMCG products appeal to lower income households who 
may have been disproportionally affected by the economic impacts of the 
pandemic.

Notwithstanding these core Grocery credentials, our highly affordable 
Home, DIY and Gardening categories are proving attractive for families 
who are likely to be spending more time working from home even when 
restrictions are fully lifted. These three categories account for a significant 
proportion of our UK sales, with ranges consisting of both leading brands 
and quality private label products manufactured exclusively for us.

We have clearly demonstrated the relevance of our customer proposition 
and the ability to win market share. We have also further strengthened our 
management team to support the rapid growth of the business. All of 
which means that despite many unknowns persisting, we can look forward 
to the future with a sense of optimism. 

Strategic Report

Corporate Governance

Financial Statements

New jobs created  
in the UK

>7,200

B&M UK like-for-like 
revenue growth

+23.8%

Repeat visit of June 
2020 new customers

Discounts to NHS workers 
and foodbank donations

71%

£5.9m

As a value retailer, the appeal of B&M is strengthened when large sections 
of the population are worried about their personal finances or are having 
to live within constrained household budgets. Our ability to provide families 
with their everyday shopping needs should continue to resonate strongly 
with consumers whatever the lasting effects of Covid-19 on our business, 
the retail industry and society in general may be. Should it result in further 
acceleration of the structural shift towards discount and convenience 
shopping, then it will only enhance our ability to grow over the longer term.

Financial performance
The core B&M UK business had an exceptional year, with like-for-like1 (“LFL”) 
sales of +23.8% due to a material increase in sales densities. Such 
performance reflects success across a number of product categories, 
particularly those related to the pandemic where elevated demand was 
seen throughout FY21. Whilst the business did benefit from remaining open 
during periods when “non-essential” retailers were closed, performance 
remained strong even when no restrictions were in force.

Despite the new store opening programme being disrupted in the first half 
of the year, the business moved quickly to catch up once the construction 
industry was able to restart. Performance of the 43 new stores in FY21 was 
strong, demonstrating once again the ability to deliver profitable organic 
growth. 

B&M UK gross margin saw a significant increase this year, driven by a 
combination of a mix shift towards higher margin General Merchandise 
sales and in particular unprecedented level of sell-through on Seasonal 
lines due to the elevated demand. Diligent cost control enabled the 
business to deliver operating leverage and profit margin expansion, all of 
which resulted in significant profit growth and cash generation.

Heron Foods continued to perform well throughout the year and also 
benefitted from heightened demand, particularly in neighbourhood 
locations. Its emphasis on local convenience retailing and value for money 
on frozen, chilled and ambient food positioned it well to serve shoppers’ 
needs throughout the pandemic. 

In France, conditions have been more challenging. The French business 
was either closed or restricted to selling essential items of ambient food 
and FMCG (representing only c.15% of sales) for a total of 10 weeks during 
FY21, disrupting both the Spring and Winter peak trading periods.

Outside of the lockdown periods, when the business was permitted to 
remain open and sell the full range of products, performance was very 
pleasing and there was a positive customer response to products sourced 
from the B&M supplier base in Asia. Given the challenges the 
management team in France had to overcome, they made strong progress 
and delivered a profit result for the year ahead of initial expectations.

Current trading and outlook 
The B&M UK business experienced very strong sales in the last month of 
FY21, with the final week being the strongest in the Group’s history and a 
large contributor to the FY21 adjusted EBITDA4 outperformance of £626.4m 
versus the guidance issued on 5 March 2021. 

Overall, year-to-date B&M UK LFL sales over the first 9 weeks of FY22 have 
been -1% versus FY21. Sales in this period benefitted from a pull-forward of 
Gardening demand into April usually occurring more evenly throughout the 
Spring/Summer period.

Trading continues to be volatile at a weekly and product category level, in 
particular since the recent easing of lockdown restrictions. This is likely to 
remain the case for the whole of FY22, as the business annualises against 
the very strong comparatives throughout last year. As such, the B&M UK 

business expects to see a decline in LFL revenues in FY22 compared to FY21, 
but is focused on delivering a healthy two year LFL versus FY20.

In France, a further national lockdown began on 3 April 2021 for a total of 
about 6 weeks. This meant that many of our stores were closed, with those 
remaining open restricted to selling essential items only. Since restrictions 
were lifted on 19 May 2021 there has been a pleasing recovery, with sales 
performance again being driven by the success of product ranges sourced 
from the B&M supplier base in Asia. Additionally, the business took 
advantage of the lockdown period to accelerate its conversion programme of 
the Babou fascia, with 73 of the 104 stores in France now trading as B&M. 

Over the past year, the Group has demonstrated it has a resilient business 
model with a compelling and relevant customer proposition. As a 
consequence, it has emerged from the coronavirus crisis even stronger 
than before. Its strong value credentials in Grocery remain, whilst 
categories such as Home, DIY and Gardening are likely to continue their 
appeal to both low and middle-income families. 

The Group is well positioned to execute its strategic priorities for FY22. It 
remains too early to accurately predict the likely revenue and profitability 
outcomes with any specificity , due to ongoing uncertainties over any future 
restrictions and the annualisation of previous lockdown periods. It is likely that 
Group gross margin will revert to more normalised levels this year, with the 
return of markdown activity on Seasonal goods expected. The Group is 
however focused on customer retention and disciplined cost control across all 
fascias to underpin efforts to maintain an adjusted EBITDA2 margin higher 
than historical levels, albeit lower than the exceptional 13.0% margin 
delivered in FY21.

Long term, the Group’s growth strategy remains unchanged and it is 
committed to a rollout target of at least 950 B&M UK stores, with 45 gross 
new stores expected in FY22. The geographic expansion of the Heron 
Foods convenience store chain will also continue, alongside developing a 
compelling proposition in France.

Strategic development
Throughout FY21, the priority of the Group was the wellbeing of colleagues 
and customers, having worked hard to maintain a safe working and 
shopping environment. At the same time, there has been a clear focus on 
delivering value for money, product ranges which appeal to a broader 
section of society, and improved in-store execution. 

All three Group businesses have demonstrated an ability to respond quickly to 
changing circumstances. They coped well with uncertainty and disruption, be 
that sustained elevated demand in the UK or multiple periods of store closures 
and restrictions in France. In so doing, the Group has continued its strategy for 
driving sustainable growth in revenues, earnings and free cashflow. Details of 
progress against each pillar of this strategy are summarised below.

1.  Delivering great value to our customers 
Delivering great value is at the heart of the B&M business model. Across a 
variety of product categories, the range of items within each product line is 
limited only to the best sellers, with the offer focused on what customers 
buy regularly for their homes and families. 

The B&M price competitiveness is driven by a relentless discipline around 
keeping costs low, buying large volumes per product line directly from 
factories rather than through intermediaries, and stocking only a limited 
assortment of the best-selling items. B&M’s low operating costs are key to its 
ability to deliver low prices. As a result of a constant stream of typically c.100 
new lines each week, customers find the ‘treasure hunting’ experience in 
store attractive, whether they need a bargain or just enjoy one.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

15

Chief Executive Officer’s review 
continued

Quality is also important to customers, and in that regard there is no 
compromise. B&M sells leading household brand names across a range of 
ambient food, FMCG and General Merchandise categories, whilst private 
label ranges within categories such as Homewares and Furniture continue 
to benefit from an emphasis on being up-to-date with current design 
trends, and are increasingly appealing to middle-income households.

The 681 B&M UK stores are generally large format, with an average sales 
area of approximately 20,000 sq. ft, and are mostly in convenient Out of 
Town locations with easy access by car, making them well suited to the 
needs of customers in the context of the Covid-19 pandemic. 

These are just some of the reasons why customers keep coming back to 
stores, and indeed why many new customers discovered B&M this past 
year. In June 2020, an estimated 23% of store customers who paid by card 
had not visited B&M during the preceding five months. Over the subsequent 
nine months to the end of March 2021, 71% of that new customer cohort 
visited B&M again at least one more time. The average transaction 
frequency over that period was 4.2x, despite the wider context of retail 
footfall remaining significantly down. 

Importantly, the demographic profile of those customers who have 
demonstrated the greatest propensity to return most frequently has been 
households who are typically on low and middle incomes and who also 
have children. It is this same type of customer who has traditionally been 
attracted to the B&M proposition. As such, having discovered B&M and 
started to embed store visits in to their new shopping routines, there are 
promising indicators that a number of the new customers from FY21 could 
become loyal B&M shoppers in future years.

New customers are also typically spending more per visit than existing 
customers and have been seen across the UK, providing further support for 
the long term rollout target of 950 B&M fascia stores.

The majority of product categories across both Grocery and Non-Grocery 
saw strong sales growth in FY21, with lockdown-related categories such as 
DIY, Homewares and Gardening all performing particularly well. Whilst 
general market demand for such products was clearly heightened 
throughout the year, recent investment in product design and visual 
merchandising capability has enhanced the in-store execution of these 
ranges. As such, B&M outperformed many of its competitors, suggesting 
there have been genuine market share gains in FY21. 

Seasonal categories are a particular strength of B&M’s proposition within 
General Merchandise. Around 20% of the space in a typical store is fully 
re-merchandised through the seasons, and these are also areas where pricing 
can be at its most disruptive. Garden and Outdoor Leisure enjoyed an 
exceptionally strong Spring/Summer 2020 season, as a combination of record 
breaking Spring weather and the first national lockdown drove unprecedented 
demand. Christmas and Toy ranges performed similarly well this year, with a 
very strong sell-through also leading to a gross margin benefit.

With consumers likely to have developed new shopping habits over the 
course of the pandemic, and its lasting impact on the lives of everyday 
people still uncertain, the B&M proposition should continue to resonate 
strongly with customers even as society slowly returns to normal.

A total of 43 gross new B&M fascia stores were opened in the UK during 
FY21, 34 of which were in the second half of the financial year. Of these, 5 
were relocated stores where there was an opportunity to open a larger, 
more modern unit capable of providing a better shopping experience for 
customers and generating a significantly higher quantum of profit than the 
closed store. There were a further 13 closures, largely the consequence of 
older, early generation stores coming to the end of leases and where the 
locations were not attractive enough to renew. In total there was a net 
increase of 25 stores, taking the B&M UK portfolio to 681. 

The business is currently budgeting for a further 45 gross new stores in 
FY22. It is possible that the fallout across the retail industry from the impact 
of the virus may provide further attractive opportunities not yet factored in to 
this number. Longer term, there remains a long growth runway in the UK, 
with the potential for at least 950 B&M fascia stores in total. Given the 
performance of the business over the past year, and with new store sales 
densities and contribution margins remaining very strong, this target 
increasingly looks like a conservative estimate. 

Heron Foods, the discount convenience store business, opened a total of 17 
gross new stores and closed 4 under-performing stores during the year, 
bringing the total to 306. It has a smaller store model and existing geographic 
footprint, but continues to deliver a strong new store returns profile. It has the 
potential to become multiple times larger than its present size, albeit growth 
will be slower than the B&M fascia due to the nature of locations required 
and the practicalities of distributing chilled and frozen food. FY22 should see a 
similar number of new store openings to that in FY21.

In France, at the end of FY21 there were a total of 104 stores with 55 trading 
under the B&M banner and the remaining 49 still under the Babou fascia. 
The focus has been very much on converting the existing Babou portfolio 
rather than opening new stores. In FY22, there will be 3 to 5 net new stores 
in France, all of which will be in the second half of the year.

3.  Developing our international business 
It was a year of significant disruption in the French business, caused by 
multiple lockdowns totalling 10 weeks during which stores were either 
closed completely or restricted to selling essential items only, including for 6 
weeks at the start of FY21 and 4 weeks during November 2020. Despite this, 
total sales were up 9.1% year-on-year, reflecting a strong performance in 
those periods where the business remained fully open.

The local management team has made pleasing progress against their 
two main strategic priorities. Firstly, the business has successfully reduced 
its reliance on Clothing & Apparel while increasing its General Merchandise 
ranges sourced through the B&M supply chain. Ongoing refinements to the 
product mix continue to be made, and the new products have been well 
received by the French consumer.

At the same time, the performance of those stores re-branded from ‘Babou’ 
to ‘B&M’ has been encouraging, having completed 35 such conversions 
during the year. When a conversion takes place, in addition to changing the 
store fascia, the internal layout and merchandising are also made more 
akin to B&M stores in the UK. This helps to complement the ongoing range 
optimisation work, as well as improving overall store standards. By the end 
of 2021, the entire estate should be branded as B&M.

2.  Investing in new stores 
The first half of FY21 saw significant disruption to the UK construction 
industry and a slowdown in leasing activity by commercial property 
landlords, which in turn led to delays in the B&M and Heron Foods new 
store opening programmes. However, both businesses worked hard during 
the second half of the year to catch up, and achieved a pleasing increase in 
store numbers. 

Whilst it is difficult to determine how much of the improved performance is 
the ‘halo effect’ of a new store opening versus the combined impact of 
re-ranging and re-branding, a more settled period of trading in FY22 will 
allow the success of these changes to be more fully demonstrated. 

From an operational perspective, the supply chain has now successfully 
navigated four peak seasonal intakes of stock, involving large volumes of 

16

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

containerised inbound product. With a capable and stable management 
team now in place, the Group remains cautiously optimistic that its plans for 
the French business will prove successful. In the meantime, no other 
international geographies are currently being evaluated.

4.  Investing in our people and infrastructure 
The new c.1 million square feet Southern distribution centre at Bedford was 
completed and fitted-out during FY20 and currently serves around 250 stores. 
Having the additional logistics capacity in place prior to the elevated demand 
this year proved crucial to helping maintain in-store availability. The Bedford site 
is expected to provide sufficient capacity for the foreseeable future.

The senior management team continues to broaden and strengthen, 
having made a number of appointments during FY21. These included Alex 
Russo as Group Chief Financial Officer, Anthony Giron as Managing Director 
of Babou, Richard Kirk as Supply Chain Director and Suzie Williams as 
Group IT Director. Such appointments reflect the significant growth in the 
business, and position it well for future success.

With Covid-19 preventing foreign travel to trade fairs and suppliers, the B&M 
trading teams turned a necessity into a competitive strength. By investing in 
areas such as product design and development, visual merchandising and 
co-ordination across different categories to create a more aspirational set 
of product ranges, they have become less dependent on factories for 
development of new products. In becoming more self-reliant and capable 
of delivering on-trend product ranges, this is one area where the business 
has emerged from the pandemic in an even stronger position than before. 
In that context, the performance of categories such as Homewares and 
Furniture has been particularly rewarding. 

At store level, a new digital Workforce Management System was gradually 
rolled out, having been paused during the initial coronavirus outbreak. This 
new system will enable a more agile approach to store rotas, as well as 
creating efficiencies through the reduction of paper-based processes. 
Having adopted this new best in class approach to managing store hours, 
it will help the business grow sustainably by servicing customer demand in 
a cost-efficient way.

Although store colleague learning and development had to be put on hold 
at the start of the financial year, the “Step-Up To Managers” programme 
was successfully adapted to facilitate e-learning. A total of 124 colleagues 
were promoted into management roles this year, as the business continues 
to invest in internal colleague development and progression.

Corporate social responsibility
The Group is proud to serve customers in many different communities across 
the UK through its B&M and Heron Food stores, providing convenient, local 
access to the everyday products they need at value prices. Never has presence 
in these communities been more important than during the pandemic.

Through the new store opening programmes, the reach of the B&M value 
proposition is extended to new communities and customers, helping to 
revitalise areas where other retailers have in many cases retrenched. 
Perhaps most importantly, this creates many new local jobs. In FY21, the 
Group created over 7,200 new jobs in the UK, in the context of around 
67,000 lost jobs in the retail industry in 2020 according to estimates from the 
British Retail Consortium.

The Group strives to be a good corporate citizen, delivering its strategy as a 
value retailer whilst acting in the interests of all stakeholders. In particular 
this year, the Group voluntarily waived c.£80m of business rates relief made 
available by the UK government, and repaid £3.7m of furlough money 
initially received at the start of the pandemic.

It is conscious of the increasing importance of environmental, social and 
governance (“ESG”) actions and reporting, and is committed to developing 
appropriate targets during FY22 to support the ongoing success of the 
business. The Group considers ESG from the perspective of a number of key 
stakeholders, with some of this years’ highlights as follows:

Colleagues
•  acknowledged the dedication and hard work of front line colleagues by 
paying an additional 10% pay in April 2020 and awarding an extra 
weeks wages in January 2021;

•  colleague engagement continued to be very strong, with a colleague 
satisfaction score of 81% despite the disruption to normal working 
routines caused by the pandemic;

•  continued development and training of own talent through the Step-Up 

programme, promoting 124 colleagues to B&M Deputy and Store 
Manager positions. 

Communities
•  created over 7,200 new jobs in the UK, including 620 placements under 
the governments “Kickstart” scheme and welcoming 187 colleagues 
onto apprenticeship programmes; 

•  delivered a total of £1 million to local Foodbanks across the country in 
response to the impact of the Covid-19 pandemic on some of the most 
vulnerable in society; 

•  extended a total of £4.9m of discounts to National Health Service 

workers to recognise their heroic efforts.

Customers
•  maintained an attractive value-for-money proposition across a range of 

product categories making everyday essentials affordable;

•  opened 38 net new UK stores in FY21, making stores accessible to even 

more customers;

•  welcomed a number of new customers to B&M this year.

Suppliers
•  continued to treat all suppliers, landlords and partners fairly by paying 

them on time and in full;

•  sales growth across multiple product categories enables both new and 
existing suppliers to grow their own businesses, sharing in the success 
of B&M;

•  enhanced our ethical trading risk management through increased 

investment in social compliance audits.

Environment
•  greenhouse gas emissions and energy usage from UK operations 

decreased in absolute terms, despite opening 38 net new stores in the 
year, with a newly created an Energy Manager role to oversee the 
installation of technology to decrease energy consumption further;
recycled 99.8% of the Group’s supply chain packaging waste in FY21;
travelled 2.7m fewer like-for-like miles in FY21 due to the annualised 
benefit from the Bedford distribution centre opened in FY20.

• 
• 

Simon Arora
Chief Executive Officer
2 June 2021

1. 

2. 

Like-for-like revenue relates to the B&M UK estate only and includes each store’s revenue for that 
part of the current period that falls at least 14 months after it opened compared with its revenue 
for the corresponding part of the previous period. This 14 month approach has been adopted as 
it excludes the two month halo period which new stores experience following opening.
The Directors consider adjusted figures to be more reflective of the underlying business 
performance of the Group and believe that this measure provides additional useful information 
for investors on the Group’s performance. Further details can be found in notes 3 and 5 of the 
financial statements. Adjusted figures exclude the impact of IFRS16.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

17

Strategic Report

Financial review

“We have delivered a significant  
increase in profitability this year, with 
strong cash returns for shareholders.” 

Alex Russo
Chief Financial Officer

Accounting period
The FY21 accounting period represents the  
52 weeks trading to 27 March 2021 and the 
comparative period represents the 52 weeks  
to 28 March 2020. 

The Group financial statements have been 
prepared in accordance with IFRS, however 
underlying figures presented before the impact  
of IFRS16 continue to be reported where they are 
relevant to understanding the performance  
of the Group.

Financial performance
Group
Total Group revenue in FY21 was £4,801.4m (FY20: 
£3,813.4m), representing an increase of 25.9%. 
On a constant currency basis1, revenues 
increased by 25.7%.

Group adjusted gross margin4 was 36.7% (FY20: 
33.8%), an increase of 292 bps on the prior year. 
Group adjusted operating costs4, excluding 
depreciation and amortisation, grew by 20.1% to 
£1,137.1m (FY20: 946.9m). The growth in operating 
costs was lower than the growth in revenue due 
to the operating leverage delivered by the B&M 
UK businesses. Depreciation and amortisation 

(excluding the impact of IFRS16 and adjusting 
items) was £62.4m (FY20: £57.7m), an increase of 
8.2% on the prior year and reflecting the ongoing 
investment in new stores across all fascias.

An adjusted EBITDA4 is reported to allow investors 
to better understand the underlying performance 
of the business. The adjusting items are detailed 
in notes 3 and 5 of the financial statements, and 
totalled £(3.5)m in FY21 (FY20: £40.7m). Group 
adjusted EBITDA4 increased by 83.0% to £626.4m 
(FY20: £342.3m), driven by the strong 
performance of the core B&M UK business.

A key driver behind the step up in LFL revenue 
was the number of new customers that shopped 
with B&M in FY21. The LFL performance was 
relatively consistent throughout the year, with Q4 
representing the strongest quarter. Although 
there was an increase in demand across almost 
all product categories, General Merchandise 
categories such as Homewares, DIY and 
Gardening performed particularly well, as people 
spent more time in their homes during the 
coronavirus pandemic. This also meant that Out 
of Town locations, where stores stock the full 
range, out-performed Town Centre locations.

Group statutory profit before tax was £525.4m 
(FY20: 252.0m), representing an increase of 108.5%.

B&M UK
In the UK, total B&M revenues increased by 29.9% 
to £4,077.6m (FY20: £3,140.1m), largely driven by 
exceptional like-for-like3 (“LFL”) revenue growth of 
23.8% (FY20: 3.3%). The annualisation of revenues 
from 36 net new store openings in FY20 and 25 
net new store openings in FY21 also contributed a 
further £218.7m. In addition, there was £47.4m of 
wholesale revenue, an increase of £19.7m on the 
prior year.

There were 43 gross new store openings in the 
year and 18 closures, with 5 of the closures being 
relocations. New store openings continue to 
deliver strong returns on investment. The B&M 
UK business also continues to take advantage of 
relocation opportunities. These are typically 
smaller early generation B&M stores that are 
replaced by modern, larger stores that provide 
customers access to the full product range, 
making such opportunities margin accretive.

B&M UK gross margin expanded by 333 bps, 
driven by both a mix shift towards higher margin 
Non-Grocery categories as noted above, and in 
particular an unusually strong sell-through 

18

B&M European Value Retail S.A.  Annual Report & Accounts 2021

across Seasonal ranges such as Outdoor 
Furniture and Christmas leading to minimal 
markdown activity than in previous years.

Adjusted operating costs4, excluding depreciation 
and amortisation, grew by 24.4% to £913.8m. 
These costs represented 22.4% of revenues in the 
year (FY20: 23.4%), a reduction of 98 bps due to 
operating leverage achieved on the higher 
revenues generated and ongoing discipline 
around cost control. Included in these operating 
costs is approximately £75m of business rates, 
having voluntarily waived the relief offered by the 
UK government. The business again worked 
hard to absorb the impact of the minimum wage 
increase through efficiency savings, whilst at the 
same time investing in additional store colleague 
hours to help service the elevated customer 
demand in a safe manner. Rental costs remained 
relatively stable, with the existing rent-roll already 
being competitively positioned. Elsewhere, 
transport and distribution costs remained 
broadly flat as a percentage of revenues, where 
savings through optimisation of the transport 
network were offset by distribution inefficiencies, 
particularly at the Bedford distribution centre, as 
a consequence of introducing new protocols and 
procedures relating to social distancing.

Adjusted EBITDA4 for the B&M UK business 
increased by 84.7% to £590.7m (FY20: £319.8m), 
and the adjusted EBITDA4 margin increased by 
430 bps to 14.5% (FY20: 10.2%) due to the 
exceptional LFL performance, increase in gross 
margin and disciplined cost control delivering 
operational leverage as explained above.

Heron Foods
The discount convenience chain, Heron Foods, 
grew revenues by 6.4% to £414.8m (FY20: 
£389.9m), with neighbourhood locations 
performing particularly well as consumers sought 
to shop locally for their everyday essentials. There 
were 13 net new stores opened in FY21, which also 
contributed to the increase in revenues.

Gross margin in Heron Foods remained broadly 
flat, reflecting a stable product mix.

Despite the inflationary pressures on store wages, 
operating costs were well controlled, increasing as 
a percentage of revenues by only 48 bps to 25.5% 
(FY20: 25.0%). Like the B&M UK business, Heron 
Foods waived the business rates relief, which was 
worth approximately £5m in FY21.

Heron Foods adjusted EBITDA4 decreased by 3.5% 
to £24.6m (FY20: £25.5m), and the adjusted EBITDA4 
margin declined by 63 bps to 5.9% (FY20: 6.6%).

Babou
In the French business, total revenues increased 
by 9.1% to £309.1m (FY20: £283.4m), despite many 
stores being closed for up to 10 weeks 
throughout the year as a result of the French 
government’s response to the pandemic. For 
those stores that did remain open, they were 
restricted to selling “essential” items only and, 
therefore, generated significantly lower revenues 
during those weeks. 

Strategic Report

Corporate Governance

Financial Statements

Constant currency revenue comparison 

£/€’000

Babou in €
Exchange Rate
Babou in £ 
B&M
Heron

2021

2020

%

2021

2020

%

Constant Currency

346,267
1.1203
309,084
4,077,564
414,777

324,210
1.1441
283,376
3,140,144
389,867

346,267
1.1203
309,084
4,077,564
414,777

324,210
1.1203
289,396
3,140,144
389,867

Total Per Segment 

4,801,425 3,813,387 25.9% 4,801,425 3,819,407

25.7%

Group profit before tax

£ millions

Revenue
Adjusted Gross Profit
%
Adjusted Operating Costs
Adjusted EBITDA4
%
Depreciation & Amortisation
Adjusted Interest
Adjusted Profit Before Tax4
Adjusting Items
Adjusting Interest 
Impact of IFRS 16
Profit before tax

Reconciliation of adjusted items

£ millions

Profit on ordinary activities before interest and tax
Add back depreciation and amortisation
Remove depreciation and amortisation of finance leases
Add back IFRS 16 depreciation and amortisation

EBITDA4
Fair value effect of ineffective derivatives
Foreign exchange on intercompany balances
French stock provision
Foreign exchange on acquisition balances
Gain on sale & leaseback of Bedford
Adjusted EBITDA4

2021

2020

4,801.4
1,763.5
36.7%
(1,137.1)
626.4
13.0%
(62.4)
(23.8)
540.1
(3.5)
(4.7)
(6.6)
525.4

2021

615.0
62.4
(3.7)
156.6

830.5
6.8
3.2
(6.5)
–
–
833.9

3,813.4
1,289.2
33.8%
(946.9)
342.3
9.0%
(57.7)
(24.6)
260.0
40.7
(0.0)
(48.6)
252.0

2020

333.7
57.7
(3.4)
149.1

537.1
(0.6)
(3.7)
9.3
3.3
(16.9)
528.5

For further information and segmental detail of adjusted measures see notes 3 and 5 to the financial statements on pages 
118 to 121.

B&M UK like-for-like reconciliation 

£’000

2021

2020

%

Like-for-Like Revenue3
New Stores opened after March 28 2020
New Stores opened prior to March 28 2020
Closed Stores

Gross Segment Revenue
Value Added Tax / Commission Income
Wholesale Revenues

Revenues of B&M Retail Segment

4,309,652
142,954
244,648
297

4,697,550
(667,380)
47,394

4,077,565

+23.8%

3,480,435
0
74,862
63,844

3,619,141
(506,793)
27,796

3,140,144

+29.8%

Annual Report & Accounts 2021

B&M European Value Retail S.A.

19

 
Financial review 
continued

During the periods where the French stores were 
fully open, performance was strong. This was 
driven by a combination of both the continued 
range optimisation work and the positive impact 
from re-branding 35 stores from Babou to the 
B&M banner during FY21, all of which progressed 
well despite the disruption caused by multiple 
lockdowns. 

Gross margin continued to improve, supported 
by a reduced exposure to Clothing and Apparel 
and a corresponding mix shift to higher margin 
other General Merchandise categories. 

Operating costs were well controlled throughout 
the year, particularly during those periods where 
stores were either closed or restricted to selling a 
limited range of products.

Adjusted EBITDA4 was £11.1m (FY20: £(3.0)m), with 
an adjusted EBITDA4 margin of 3.6%. This 
represents encouraging progress in the French 
business, especially considering the mitigating 
factors outlined above.

Finance expense
Adjusted net finance charges4 for the year were 
£23.8m (FY20: £24.6m), representing a decrease 
of 3.1%. This included bank and high yield bond 
interest of £22.5m (FY20: £22.7m) and amortised 
fees of £1.7m (FY20: £2.1m), offset by interest 
income of £0.3m (FY20: £0.2m).

There was also a one-off exceptional interest 
charge of £4.5m relating to the Group refinancing 
that took place in July 2020. This represented 
unamortised fees on previous banking facilities 
being written off, breakage fees and redemption 
interest due to early repayment of the previous 
£250m High Yield Bond.

The interest charge relating to lease liabilities 
under IFRS16 was £61.4m (FY20: £57.2m).

Profit before tax
Statutory profit before tax was £525.4m  
(FY20: £252.0m). An adjusted profit before tax4  
is also reported to allow investors to better 
understand the operating performance of the 
business (see notes 3 and 5 of the financial 
statements). Adjusted profit before tax4 for  
the year increased by 107.7% to £540.1m  
(FY20: £260.0m). 

The impact of IFRS16 on the Group financial 
statements was to decrease statutory profit 
before tax by £6.6m.

Taxation
The tax charge in FY21 was £97.3m  
(FY20: £57.2m), representing an effective tax rate 
of 18.5%. We expect the tax rate going forward to 
reflect the blended rate of taxes in the countries 
in which we operate, currently being 19% in the 
UK and 28.5% in France.

The strong performance and high cash 
generation have enabled the Group to pay 
dividends totalling £697m7 in FY21. This included 
the £150m7 special dividend relating to the sale 
and leaseback of the Bedford facility declared in 
FY20, and a further £450m7 of special dividends 
declared and paid in FY21. 

Net debt5 (on a pre-IFRS16 basis), increased to 
£519.8m (FY20: £347.5m). The net debt5 to 
adjusted EBITDA4 leverage ratio was 0.8x  
(FY20: 1.0x), comfortably within our 2.25x  
leverage ceiling.

B&M periodically explores opportunities to repay, 
prepay, repurchase, refinance or extend its 
existing indebtedness prior to the scheduled 
maturity of such indebtedness, and/or amend its 
terms with the requisite consent of lenders as 
part of B&M’s continuing efforts to manage its 
capital structure. B&M and/or its Group may also 
incur additional indebtedness to the extent 
permitted by the covenants of existing 
indebtedness or with the requisite consent of 
lenders, including in connection with the Group’s 
evaluation of strategic expansion and acquisition 
opportunities. 

In accordance with this framework, the Group 
completed a refinancing of existing banking 
facilities in July 2020, extending the maturity on 
both the £300m loan facility and £155m Revolving 
Credit Facility to April 2025. The refinancing also 
included the issue of a new £400m High Yield 
Bond, maturing in July 2025, to replace the 
existing £250m Bond. This enabled the 
repayment of the €92m bi-lateral loan facility 
used for the Babou acquisition. Additionally, 
Babou utilised the French Government-backed 
loan facility scheme made available due to the 
disruption caused by Covid-19, resulting in an 
initial loan of €51m being drawn, of which half 
has since been repaid. See note 21 of the 
financial statements for further details.

The Board adopted a long-term capital allocation 
policy in 2016 to provide a framework to help 
investors understand how the Group will continue 
to balance the funding requirements of a growth 
business like B&M with the desire to return 
surplus capital to shareholders. The Board will 
continue to evaluate opportunities to invest and 
support the growth of the business along with 
the scope for any incremental return of capital to 
shareholders in the context of that framework.

As a Group we are committed to paying the right 
tax in the territories in which we operate. In the 
B&M UK business the total tax paid in FY21 was 
£440.1m, including £227.8m relating to those 
taxes borne directly by the company such as 
corporation tax, customs duties, business rates, 
employer’s national insurance contributions and 
stamp duty and land taxes. The balance of 
£212.3m are taxes we collect from customers and 
employees on behalf of the UK Exchequer, which 
includes Value Added Tax, Pay As You Earn and 
employee national insurance contributions.

Profit after tax and earnings per share
Statutory profit after tax from continuing 
operations was £428.1m (FY20: £194.8m) and the 
statutory diluted earnings per share from 
continuing operations was 42.7p (FY20: 19.5p6). 

In the prior year, statutory profit after tax including 
the loss from discontinued operations was 
£80.9m, with a diluted earnings per share of 9.0p.

Adjusted profit after tax4, which we consider to be 
a better measure of performance due to the 
reasons outlined above, was £434.5m (FY20: 
£203.0m), and the adjusted fully diluted earnings 
per share4 was 43.4p (FY20: 20.3p).

Investing activities
Group net capital expenditure8 totalled £81.5m, 
lower than the prior year (FY20: £123.0m). 
Investment this year included £42.9m spent on 65 
gross new stores across the Groups fascia’s 
(FY20: £42.4m on 74 stores), £22.2m on 
maintenance works to ensure that our existing 
store estate and warehouses are appropriately 
invested (FY20: £28.6m), and £16.4m on 
infrastructure projects and freehold acquisitions 
to support the continued growth of the business 
(FY20: £52.0m). Infrastructure spend in the prior 
year included one-off expenditure of £32.0m 
relating to the Bedford distribution centre. 

Net debt and cash flow
The Group continues to be strongly cash 
generative, with cash generated from operations 
increasing by 75.0% to £944.0m (FY20: £539.5m).

Such cash generation reflects the growth in 
adjusted EBITDA4 during FY21, attractive paybacks 
generated from new stores and a working capital 
inflow.

20

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Dividends
During the year, the Company declared and paid 
an interim ordinary dividend of 4.3p7 per share in 
addition to special dividends totalling 45.0p7 per 
share. Subject to approval by shareholders at the 
AGM on 29 July 2021, a final ordinary dividend of 
13.0p7 per share is to be paid on 6 August 2021 to 
shareholders on the register of the Company at 
the close of business on 2 July 2021. The 
ex-dividend date will be 1 July 2021.

The Group has a dividend policy which targets an 
ordinary dividend pay-out ratio of between 30 to 
40% of net income on a normalised tax basis. 
The Group generally aims to pay the interim and 
final dividends for each financial year in 
proportions of approximately one-third and 
two-thirds of the total annual ordinary dividend 
respectively.

The Group is strongly cash generative and its 
policy is to allocate cash surpluses in the 
following order of priority:
1. 

the roll-out of new stores with a strong 
payback profile; 

2.  ordinary dividend to shareholders; 
3.  mergers & acquisition opportunities; and 
4.  returns of surplus cash to shareholders. 

The above list is a summary of the main items, 
but is not exhaustive as other factors may arise 
from time to time which require investment to 
support the long-term growth objectives  
of the Group.

The parent company of the Group is an 
investment holding company which does not 
carry on retail commercial trading operations.  
Its distributable reserves are derived from 
intra-group dividends originating from its 
subsidiaries. The parent company is a 
Luxembourg registered company, and as such, 
the Board is permitted to have recourse to the 
company’s share premium account as a 
distributable reserve. It remains the Group’s 
policy for dividend purposes to have recourse to 
distributable profits from within the Group, and 
accordingly, ahead of interim dividends, and also 
ahead of the year end in relation to final 
dividends, the Board reviews the levels of 
dividend cover in the parent company to maintain 
sufficient levels of distributable profits in the 
parent company for each of those dividends. 
There are over £500m of distributable reserves in 
the principal trading subsidiary of the Group, 
B&M Retail Limited, and there are no dividend 
blocks between it and the Company.

Strategic Report

Corporate Governance

Financial Statements

Notwithstanding the current economic 
uncertainties, the Group has continued to be 
strongly cash generative and is in a strong 
position to maintain its ordinary dividend policy. 
The principal risks of the Group are set out in its 
Annual Report, in particular those relating to 
Covid-19, supply chain, competition, economic 
environment, commodity prices, infrastructure 
and international expansion. These are relevant 
to the ability of the Group to maintain its ordinary 
dividend policy in the future. The Group however 
maintains strategies to mitigate those risks and 
the Board believes the Group has a robust and 
resilient business model through the combination 
of having a value-led product assortment which 
to a large extent comprises essential goods and 
also competes across a very broad section of the 
retail markets in our chosen locations.

Alex Russo
Chief Financial Officer
2 June 2021

1.  Constant currency comparison involves restating the prior 
year Euro revenues using the same exchange rate as that 
used to translate the current year Euro revenues.

2.  References in this announcement to the B&M UK business 

includes the B&M fascia stores in the UK except for the ‘B&M 
Express’ fascia stores. References in this announcement to 
the Heron Foods business includes both the Heron Foods 
fascia and B&M Express fascia convenience stores in the UK. 
When reporting adjusted EBITDA, B&M UK also includes the 
corporate segment as referred to in note 2 of the financial 
statements, and includes an adjusted loss of £(1.5)m  
(FY20: £(1.9)m).
Like-for-like revenue relates to the B&M UK estate only and 
includes each store’s revenue for that part of the current 
period that falls at least 14 months after it opened compared 
with its revenue for the corresponding part of the previous 
period. This 14 month approach has been adopted as it 
excludes the two month halo period which new stores 
experience following opening.

3. 

4.  The Directors consider adjusted figures to be more reflective 
of the underlying business performance of the Group and 
believe that this measure provides additional useful 
information for investors on the Group’s performance. 
Further details can be found in notes 3 and 5 of the financial 
statements. Adjusted figures exclude the impact of IFRS16.

5.  Net debt comprises interest bearing loans and borrowings, 
overdrafts and cash and cash equivalents. Net debt was 
£519.8m at the year end, reflecting £737.5m as the carrying 
value of gross debt netted against £217.7m of cash. See 
notes 18, 21 and 28 of the financial statements for more 
details.

6.  Statutory diluted EPS for FY20 reflects continuing operations 
only. Including discontinued operations, FY20 statutory 
diluted EPS was 9.0p.

7.  Dividends are stated as gross amounts before deduction of 

Luxembourg withholding tax, which is currently 15%.
8.  Net capital expenditure includes the purchase of property, 
plant and equipment, intangible assets and proceeds from 
the sale of any of those items. These exclude IFRS16 lease 
liabilities.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

21

Strategic Report

Key performance indicators

A year of significant growth across a 
range of performance measures

Financial

Total revenue growth (%)

B&M UK like-for-like revenue growth (%)1

Adjusted EBITDA (£m)2

+23.8%

£626.4m

25.9%

2021

2020

2019

Strategic link

A B C D

16.5

17.1

25.9

2021

23.8

2020 3.3

2019: 0.7

Strategic link

A B C D

Description
We aim to deliver sustainable growth in our chosen 
markets of the UK and France. Total revenue growth is 
an essential part of achieving that objective, being a 
direct output of our new store rollout programme and 
the performance of our product ranges.
Performance
Total Group revenue increased by 25.9%, with B&M 
UK, Heron Foods and Babou all delivering revenue 
growth in FY21 through a combination of positive 
like-for-like growth and new store openings. 
Performance was particularly strong in the core B&M 
UK business, which saw revenues increase 29.9% 
year-on-year.

Description
A crucial driver of growth for the business is 
sustainable profitability from the existing B&M store 
estate in the UK. By focusing on like-for-like revenue 
growth, we are able to track the ongoing trading 
performance of our stores and respond accordingly.
Performance
We grew our B&M UK like-for-like revenues by +23.8% 
in FY21, driven by a broad based performance across 
both Grocery and General Merchandise categories. 
Recruitment of new customers was also an important 
factor, and led to like-for-like revenue growth being 
consistently higher than our historical average 
throughout the year.

626.4

2021

2020

2019

342.3

319.6

Strategic link

A B C D

Description
In addition to growing sales and opening new stores, 
we want to ensure that growth in the business 
remains profitable. We measure our profitability by 
our adjusted EBITDA performance.
Performance
The Group’s adjusted EBITDA grew by +83.0% to 
£626.4m in FY21, representing an exceptional 
financial performance. This year-on-year increase 
was largely driven by the core B&M UK business.

Profit before tax (£m)

Adjusted diluted earnings per share2

Cash generated from operations (£m)

£525.4m

43.4p

£944.0m

525.4

2021

43.4

2021

944.0

2021

2020

2019

252.0

244.3

Strategic link

A B C D

2020

2019

20.3

20.2

Strategic link

A B C D

Description
In addition to adjusted EBITDA, we recognise the 
importance of our statutory profit, including 
depreciation, amortisation and interest charges. 
As such, we also use profit before tax as a 
performance indicator.
Performance
In FY21, our statutory profit before tax grew by 108.5%  
to £525.4m.

Description
It is important to investors that we grow our earnings 
per share as well as our adjusted EBITDA. This 
measure is stated after depreciation, interest and tax 
charges.
Performance
Adjusted diluted earnings per share grew by 113.8% in 
FY21.

22

B&M European Value Retail S.A.  Annual Report & Accounts 2021

2020

2019

539.5

423.0

Strategic link

A B C D

Description
The Group is highly cash generative, capable of 
delivering high returns from a relatively low capital 
intensity. By monitoring the cash generated from 
operations, we are able to actively manage the 
working capital needs of the business whilst adhering 
to our clear capital allocation policy.
Performance
Cash generated from operations in FY21 was  
£944.0m, an increase of 75.0% on the prior year 
driven largely by the increase in adjusted EBITDA  
as noted above.

Link to strategy key

A

B

C

D

Delivering great value to our customers 

Investing in new stores 

Developing our international business 

Investing in people and infrastructure 

Non-financial

Group net new stores opened

Strategic Report

Corporate Governance

Financial Statements

UK market share3

c.1.5%

Adjusted EBITDA (%)2

13.0%

2021

2020

2019

Strategic link

A B C D

41

2021

2020

2019

13.0

9.0

9.8

41

53

2021

2020

2019

70

c.1.5

c.1.2

c.1.0

Strategic link

A B C D

Strategic link

A B C D

Description
To ensure we are not diluting our earnings as we 
expand our business, in addition to the overall value 
of the adjusted EBITDA we also measure this as a 
percentage of total revenues.
Performance
The Group’s adjusted EBITDA margin in FY21 was 
13.0%, an increase of 407 bps on the prior year. This 
adjusted EBITDA margin expansion was primarily 
driven by the B&M UK business, which saw materially 
elevated sales densities, a higher gross margin and 
delivered operational leverage.

Description
Our new store opening programme remains at the 
heart of our growth strategy, complementing growth 
in like-for-like store revenues.
Performance
The net growth in our store estate across all fascias in 
FY21 was 25 new B&M UK stores, 13 new Heron Foods 
convenience stores and 3 new stores in France.

Description
Our market share of store based retail sales in the UK 
is relatively low, both in total and in each individual 
product category that we sell. This means we have a 
considerable opportunity to increase our market 
share through continued growth. In particular, we 
believe that a B&M UK store target of at least 950 
stores is achievable, providing a long runway of future 
expansion from our current base of 681 stores.
Performance
In FY21 we opened 25 net new B&M UK stores in 
addition to delivering a +23.8% increase in like-for-like 
revenues. We have increased our like-for-like sales 
across a number of product categories of the B&M UK 
business, while both existing and new customers 
have found the B&M proposition compelling.

Capital expenditure (£m)

£87.9m

2021

2020

2019

Strategic link

A B C D

Description
Ongoing investment in new stores is one of our 
strategic pillars, whilst we also choose to invest in 
carefully selected infrastructure projects that we 
believe will support the organic growth of the Group. 
We therefore monitor capital expenditure to ensure 
we are investing appropriately in the needs of the 
business, in accordance with our capital allocation 
policy.
Performance
We invested a total of £82.7m capital expenditure in 
FY21, which was in line with our original plans. This 
included £42.9m on new stores across the Group, 
£8.4m on infrastructure projects, £8.0m on the 
acquisition of freehold stores and £23.4m on 
upgrading existing stores. 

Colleague Step-Up programme

1. 

124

87.9

124.6

106.0

2021

2020

2019

124

125

202

Strategic link

A B C D

Description
Developing and promoting our colleagues is 
important for retention and progression. Our in-house 
Step-Up programme provides training to store 
colleagues over an 8 month period, giving them the 
tools for a successful career within the business.
Performance
In FY21, a total of 124 existing colleagues were 
promoted to Store Manager or Deputy Store Manager 
roles under our Step-Up programme in the B&M UK 
business. While the absolute number of promotions 
this year was less than in previous years due to social 
distancing requirements creating challenges in 
delivering the training, we successfully adapted the 
programme to facilitate e-learning.

Like-for-like revenues relates to the B&M UK estate only 
and includes each store’s revenue for that part of the 
current period that falls at least 14 months after it opened; 
compared with its revenue for the corresponding part of 
the previous period. This 14 month approach has been 
adopted as it excludes the two month halo period which 
new stores experience following opening. 

2.  The Directors consider adjusted figures to be more 

reflective of the underlying business performance of the 
Group and believe that this measure provides additional 
useful information for investors on the Group’s 
performance. EBITDA, Adjusted EBITDA and Adjusted 
Profit are non-IFRS measures and therefore we provide a 
reconciliation from the statement of comprehensive 
income. See the reconciliation of adjusted measures to 
statutory measures on page 19 for further details. EBITDA 
represents profit on ordinary activities before net finance 
costs, taxation, depreciation and amortisation. 
3.  Market share estimates are based on management 

estimates, having regard for external research on the  
size of the relevant market in 2016/17. See page 6 for 
further details.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

23

Strategic Report

Principal risks and uncertainties

B&M’s risk management framework

The following principal risks and uncertainties could have an impact on our 
business model and strategy. Mitigating steps aimed at managing and reducing 
those impacts are being employed by the Group as summarised below.

The Group’s risks and mitigations are reviewed as part of the oversight of 
the system of internal controls by the Audit & Risk Committee. They are 
reported on to the Board, which takes overall responsibility for risk 
management of the Group.

The Group’s Internal Audit function assesses the on-going business risks of 
the Group. It reports on the effectiveness of internal control procedures to 
the Audit & Risk Committee. In assessing risk it considers the Group’s risk 
mitigating actions and provides recommendations to management to 
improve business processes and limit their exposure to risk.

Risk management evaluation
The Group’s executive management are responsible for 
identifying and evaluating new and emerging risks and 
mitigating actions. 

The Audit & Risk Committee, together with the support of the 
Group’s Internal Audit department and the Group’s General 
Counsel, is responsible for monitoring risks and mitigating 
actions and reporting any matters of concern to the Board.

The Board is responsible for overseeing risk management of the 
Group. It considers the recommendations made by the Audit & 
Risk Committee and determines the framework of the type of 
controls and mitigating steps which are to be implemented. That 
evaluation of risk and controls is carried out in the context of how 
those risks could impact the overall objectives of the Group.

The implementation of processes and controls in relation to 
the management of risk is delegated by the Board to the 
executive and operational senior management of the UK and 
French businesses.

Group Internal Audit reports to the Audit & Risk Committee at 
each of its meetings during the year on the progress of 
management’s implementation of recommended actions to 
mitigate risks.

Principal risks
Covid-19 was added by the Board originally as a new principal 
risk in 2019/20 and it continues to remain a principal risk but 
the overall impact of it to B&M as a retailer of essential goods 
has reduced. The UK’s exit from the EU and credit risk and 
liquidity are no longer principal risks of the Group. Otherwise 
none of the other principal risks included in the 2019/20 
financial year have been removed and no new ones have 
been added.

24

B&M European Value Retail S.A.  Annual Report & Accounts 2021

The Group’s approach to reviewing risk appetite is part of an annual risk 
management cycle, which is used to drive and inform actions in relation to 
the principal risks identified by the Board. As part of that process the 
Group’s appetite for risk is defined with reference to the expectations of the 
Board for both commercial opportunity and internal control. It is then used 
for setting the Group’s internal audit plan each year.

Category of risk 
Strategic 
Financial 
Operational 
Compliance 

Tolerance
Medium
Low to medium
Low
Extremely low

Principal risks heat map 

h
g
H

i

t
c
a
p
m

I

w
o
L

Low

7

8

5

3

9

10

2

4

6

1

12

11

Likelihood

High

1

2

3

4

5

6

Covid-19

Supply chain

Competition

Economic environment

Regulation and compliance

International expansion

7 Warehouse infrastructure

8

9

10

11

12

IT systems, cyber security and 
business continuity

Commodity prices/cost inflation

Key management reliance

Store expansion

Stock management

 
 
Strategic Report

Corporate Governance

Financial Statements

Link to strategy key

Risk change key

A

B

C

D

Delivering great value to our customers

Increased risk   

Investing in new stores

No change

Developing our international business

Decreased risk

Investing in people and infrastructure

Assessment of risks
An assessment is made by the Board of the likelihood or probability of a risk 
occurring and the impact of the risk after taking account of mitigating 
factors and controls. The assessment of that is set out in the heat  
map opposite.

The heat map indicates the Board’s view of the likely degree of impact of 
each risk after taking into account the risk mitigations referred to in the 
principal risks table below.

Principal risks table
The table below describes (i) the main risk exposures identified by the Board 
in relation to our Group businesses, (ii) the mitigating factors which relate to 
how the Group manages each of the risk exposures, and (iii) the linkage 
between the business strategy and the relevant risk exposures. The group 
also summarises (where relevant) key actions arising in the year in relation to 
how the Group has addressed certain aspects of those risks. The Group has 
also indicated where there were any changes in the profile of any of the risks, 
which reflects the Board’s view of the current trend in relation those risks.

The risks set out in the table are not an exhaustive list. They represent the 
main risks to the Group in relation to the period under review and also 
currently, in the opinion of the Board.

1 Covid-19

Description & potential impact
Prolonged social restrictions due to the coronavirus or any reoccurrence of it in the UK, France or 
China could impact consumer demand, supply chains, the ability of colleagues to work and our 
stores continuing to operate at expected levels of profitability. It could also affect the timing of new 
store openings in relation to completion of works by contractors.

Strategic Priority

Change

A B C D

Risk Mitigations
•  The categories of goods which the B&M UK and Heron 

Key Actions in 2020/21
•  From the early stages of the coronavirus restrictions taking effect in China, 

Foods businesses sell are essential goods within the UK 
Government guidelines.

• 

Implementation of social distancing steps in accordance 
with UK Government guidance and other measures for 
colleagues and customers at stores and in our supply 
chain.

•  Maintaining sufficient liquidity for our on-going 

operations.

•  Maintaining (i) flexibility in our distribution network and 

with suppliers to cope with additional demand in relation 
to FMCG items, and (ii) controls of orders of lines where 
demand has slowed to protect against over-stocking in 
certain categories.

contingency plans were put in place by the B&M UK business in FY20 and which 
continued in FY21 in order to protect our supply chain (as referred to below under the 
key actions in relation to Supply Chain risk) which protected the business from any 
material disruption to supplies, costs or prices, with those risks having been 
managed and offset by stock cover held in our UK Distribution Centres of c.12 weeks 
cover for general merchandise goods.

•  From the early stages of the coronavirus restrictions taking effect in the UK in the 
FY20 and FY21, the B&M UK business also increased the volume of orders of 
Grocery and FMCG goods to keep pace with increased demand for those items 
during peak periods. The UK business reacted quickly by re-deploying colleagues 
in our Distribution Centres to prioritise the picking of those goods to replenish stores 
as quickly as possible to meet customer requirements.

•  Measures were initially taken to temporarily close 49 B&M UK smaller format town 
centre or precinct location stores for a period of 4 weeks only before they were 
re-opened as there was no negative overall impact on trading across the B&M UK 
business. 

•  Our French business was required to close all its stores for period from 15 March 

2020 to 11 May 2020 under the French Government lockdown restrictions.  
There have also been other periods where the stores have been restricted to selling 
only limited categories of goods. In November 2020 Babou implemented a click and 
collect service from stores to enable customers to continue to access goods by 
pre-ordering them on-line.

•  The Group introduced flexible working arrangements in its businesses during the 

year to support colleagues in relation to working hours and homeworking 
arrangements.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

25

Principal risks and uncertainties  
continued

2 Supply chain

Description & potential impact
Imported goods from China represent a significant proportion of the Group’s general merchandise 
products. Lead time delays in the supply chain could result in lower sales and potential loss of 
margin through higher markdowns. Disruption to the supply chain arising from civil unrest, natural 
disasters, diseases and pandemics, ethical trading issues or quality standards failures could impact 
our trading performance and brand reputation.

Strategic Priority

Change

A

Key Actions in 2020/21
•  As referred to above in relation to the Covid-19 risk above, when the coronavirus 

impacted factories and ports in China contingency plans were put in place initially 
to source supplies of products from other countries and regions were that to have 
become necessary. As we had a stock cover in the B&M UK business of c.10 weeks 
on general merchandise imported goods, there was a very limited impact arising 
and limited recourse only was made to our contingency plans.

Risk Mitigations
•  The Group has an experienced sourcing team which is 
responsible for maintaining an efficient and effective 
supply chain.

•  A range of alternative supply sources are maintained 

across the product categories and we are not over-reliant 
on any one single supplier.

•  The Group has anti-bribery & corruption and modern 

slavery & human trafficking policies in place in relation to 
its supply chain.

•  A combination of individual buyers and sourcing agent 

employees conduct supplier factory visits.

3 Competition

Description & potential impact
The Group operates in highly competitive retail markets in the UK and France which could materially 
impact the Group’s profitability, share price and limit growth opportunities.

Strategic Priority

Change

A C D

Risk Mitigations
•  Continuous monitoring of competitor pricing and product 

offering.

•  Development of new product ranges within the product 
categories to identify new market opportunities and 
target new customers.

Key Actions in 2020/21
•  The Group has continued to maintain its strict SKU count discipline within product 
ranges, which enables it to react quickly to ever changing consumer tastes, trends 
and buying habits. 

•  The Group commissioned a customer insight survey to measure our strengths and 
weaknesses against our competitors, to provide management with indicators of 
where the Group can improve our competitive edge relative to our peer group and 
other discount retailers. It is our intention to repeat that exercise or conduct similar 
testing each year so the Group can track progress against each of the indicators 
and outputs from those surveys.

•  As an essential retailer, the business has continued to operate throughout the 

pandemic and prioritise the stocking and replenishment of goods at stores which 
have been in the highest demand at peak times during spikes in the pandemic to 
ensure that we have kept customers supplied with goods they most want. We have 
ensured that our stock picking at warehouses and stock ordering from suppliers was 
carefully planned to facilitate this through our supply chain throughout the year.

4 Economic environment

Description & potential impact
A reduction in consumer confidence could impact upon customer spending and subsequently 
revenue and profitability, as a result of the prevailing macroeconomic conditions in the markets in 
which we operate.

Strategic Priority

Change

A B C D

Risk Mitigations
•  We offer a range of products and price points for 

consumers which allows them to trade up and down.

•  We maintain a low cost business model that allows us to 

maintain our selling prices as low as possible.

•  We have an effective forecasting process that enables 

actions to be undertaken reflecting economic conditions.

Key Actions in 2020/21
• 

In light of the initial uncertainty in relation to consumer confidence following Brexit 
and the impacts of the pandemic, the Group has continued to ensure that we 
remain focused on only stocking the top best-selling lines across our ranges. We 
have continued to work hard to ensure our stores have all of our top 100 best-selling 
products ready on the shelves on a daily basis.

26

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Link to strategy key

Risk change key

A

B

C

D

Delivering great value to our customers

Increased risk   

Investing in new stores

No change

Developing our international business

Decreased risk

Investing in people and infrastructure

5 Regulation and compliance

Description & potential impact
The Group is subject to a range of regulatory and legislative requirements, including those relating 
to the importation of goods, anti-bribery and corruption, anti-modern slavery, anti-tax avoidance & 
evasion, health & safety, employment law, general data protection regulation (“GDPR”), control of 
pollution and contamination to the environment, the Listing Rules, Transparency laws and 
regulations and the Groceries Supply Code of Practice (the “Groceries Code”). The impact of failure to 
comply with laws and regulations could lead to financial penalties and significant reputational 
damage.

Strategic Priority

Change

C D

Key Actions in 2020/21
•  The B&M UK business has created and launched an e-learning portal for GDPR 

training for colleagues to make it easier refresh their training during each year. It is 
intended to roll-out the e-learning platform to other areas of mandatory training 
over time once colleagues are familiar with using the portal. This will reduce the 
amount of paper based process required and created a more flexible way for 
colleagues to carry out some of their training needs. 

•  Our Groceries Code Compliance Officer and Internal Audit team have actively 

engaged during the year with the Groceries Code Adjudicator (“GCA”) in conference 
call discussions during the year. This has helped to develop a close and constructive 
working relationship and dialogue with the GCA as the oversight body in relation to 
compliance with the Groceries Code, in relation to our action plans and follow-up 
work during the year. 

• 

In relation to the environment, emissions and sustainability our UK business has 
continued to invest in initiatives to reduce its carbon footprint with: (i) continuing to 
invest in our c.234 Heavy Goods Vehicles which are all Euro VI emissions standard 
engine trucks, being the highest standard of fuel efficient engines for managing 
levels of emissions, and (ii) the addition of our Bedford distribution centre in the later 
part of FY20 for deliveries in the South of the UK, has begun to lead to significant 
reductions in miles travelled for deliveries to our stores in the South of England.

Risk Mitigations
•  The Group has a number of policies and codes, including 
a code of conduct which incorporates an anti-bribery & 
corruption policy, which outlines the mandatory 
requirements we apply to our business. Our codes and 
policies are communicated to staff along with our 
employee handbook which is made available to everyone 
joining the business.

•  Management are responsible for liaising with the Group’s 
General Counsel (and external advisors where required) 
to ensure that we identify and manage compliance with 
all applicable new legislation and regulations which 
apply to us in Luxembourg, the UK and France. Changes 
in legal and regulatory matters (including those arising 
from Brexit) are monitored closely on a regular basis by 
the Group’s General Counsel, who provides reports on 
new regulatory developments directly to the Board as 
well as its Committees and Executive Management. The 
Internal Audit function of the Group includes assurance 
testing and auditing of the Group’s implementation of 
new areas of regulatory compliance. 

•  We have a whistle-blowing procedure and policy which 

allows colleagues to confidentially report any concerns or 
inappropriate behaviour within our business. 

• 

In relation to anti-modern slavery and other standards 
relating to human rights within our supply chain, the 
Buying teams are charged with ensuring that every 
supplier is required to adhere to our Workplace Policy 
standards. 

•  The Company has a Group-wide GDPR policy. Our privacy 

policies, processes in relation to data subject rights 
requests, privacy notices given to all our colleagues, and 
privacy notices for users of our websites and subscribers 
to our on-line mailing lists are reviewed to ensure they are 
GDPR compliant. 

•  Our Groceries Code compliance programme includes 
guidance and training for colleagues, monitoring of 
compliance, reporting of potential non-compliance issues, 
dispute resolution procedures and a Code Compliance 
Officer who oversees compliance and the resolution of 
code related issues with suppliers in the event of escalation 
being necessary or required by a supplier. Oversight of our 
compliance with the Grocery Code is carried out by 
management and reviewed by the Audit & Risk Committee 
as a standing agenda item at each of the meetings of that 
committee throughout each year.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

27

 
Principal risks and uncertainties  
continued

6 International expansion

Description & potential impact
Developing our businesses in our new market territories is important to the Group’s strategic plans. 
Expanding into new markets creates additional challenges and risks which could impact the overall 
performance of the Group, its growth and profitability.

Strategic Priority

Change

C

Risk Mitigations
•  The Group has significant international retail experience 

on our main Board. 

•  The Group will continue to support the development of the 
experienced senior leadership teams in France in key 
operational areas.

•  The Group assesses markets in which the business 

operates in or expand into, to ensure they are appropriate 
for value retailing and that product ranges are developed 
and selected by local buying teams along with access to 
leverage from the Group’s supply chain.

•  Continuing to invest in both the infrastructure and 

technology of our French business. 

Key Actions in 2020/21
•  We continued to strengthen the senior management team of our French business, 
Babou, during the year and appointed a new CEO in May 2021. This has enabled  
us to restructure the senior leadership team to focus those resources on the key 
operational functions of the business. In particular this has allowed the Trading 
Director of Babou to devote his time exclusively on leading the buying operations  
of the business going forward, with other areas which had previously been covered 
by him being transferred to the CEO of that business.

•  The Group is monitoring the Babou stores which have been converted B&M fascia 
and format to track their performance and make any necessary adjustments to 
product ranges as we evolve and refine the ranges in response to the demand and 
tastes of French customers. 

•  Babou has implemented a new click and collect service in FY21 across the majority 

of its stores. This has been particularly helpful for customers during the pandemic in 
relation to remote shopping.

7 Warehouse infrastructure

Description & potential impact
The loss of one of our distribution centres or failure to maintain and invest in our warehousing and 
transport infrastructure as the business continues to grow its store portfolio, could materially impact 
short/medium term trading and the profitability of the business.

Strategic Priority

Change

B D

Risk Mitigations
•  Forward plans have been implemented for additional 

warehousing capacity to support our new store opening 
programme. The Group in the UK has six separate 
distribution centres (having added Fort this year and 
closed an older distribution centre in Blackpool). The 
additional distribution centre in Fort, which serves as a  
hub to support our expansion in the South of England,  
is now in full operation. 

•  The Group maintains adequate business interruption and 
increased cost of working insurance in the event of a loss 
of a distribution centre(s). 

Key Actions in 2020/21
•  The JDA Warehouse Management System is now live and rolled-out within all our 
main UK Distribution Centres and an upgrade to the existing generation of the 
software is due to be implemented in FY22.

•  The vast majority of product SKU’s now have a dual locations with our UK 

Distribution Centre estate, so in the short term if a Distribution Centre was out of 
operation our stores can continue to be serviced with the full range of product SKU’s 
by the rest of the Distribution Centres without significant replenishment delays. 

•  B&M’s UK business have access to container storage yards in the north and the 

South of England, allowing greater flexibility for re-routing stock to other Distribution 
Centres at short notice if a Distribution Centre was carrying a surplus or was out of 
operation. 

28

B&M European Value Retail S.A.  Annual Report & Accounts 2021

 
Strategic Report

Corporate Governance

Financial Statements

Link to strategy key

Risk change key

A

B

C

D

Delivering great value to our customers

Increased risk   

Investing in new stores

No change

Developing our international business

Decreased risk

Investing in people and infrastructure

8 IT systems, cyber security and business continuity

Description & potential impact
The Group is reliant upon key IT systems, and disruption to those would adversely affect business 
operations including those at the distribution centres and stores. The potential impact of a failure to 
protect and maintain our data and systems could lead to significant business disruption, potential 
prosecution and also reputational damage. This also applies to any failure to protect the Group’s IT 
systems and data from viruses, cyber invasive threats, corruption or sabotage.

Strategic Priority

Change

D

Key Actions in 2020/21
•  The Group completed the roll-out of its card payment encryption system with 
Worldpay across all the B&M UK fascia stores by the end of June 2020. This 
enhances the IT cyber security and PCI controls in relation to processing card 
transactions. The roll-out has been extended across the Heron Foods stores in  
FY21 also.

•  The B&M fascia business has also implemented a Cloud Security Platform and 

Advanced Malware Protection to improve email and web cyber security.

•  A phased programme of improvements and upgrades to IT systems and 

infrastructure over the next 3 years from FY22 has been approved by the Board with 
the Group’s IT Director to bring enhancements to our core systems as we continue to 
grow at a significant rate.

Risk Mitigations
•  All critical business systems have third party maintenance 

contracts in place and those systems are industry 
standard retail business systems. 

• 

IT investments and budgets are reviewed and approved 
at Board level. 

•  The Group has a disaster recovery strategy and plan in 

place for all of our key systems. 

•  The Group has an on-going Payment Card Industry 

compliance strategy.

• 

IT security is monitored at Board level and includes 
penetration testing and up-to-date security software. 

•  Significant decisions for the business are made by the 

Group or operational boards with segregation of duties 
enforced on key business processes, such as the 
payables process, and a robust IT control environment is 
in place. 

9 Commodity prices/cost inflation

Description & potential impact
Escalation of costs within the supply chain arising from factors such as increases in raw material and 
wage costs. Additionally, increased fuel and energy costs could impact upon distribution, logistics 
and store overheads.

Strategic Priority

Change

A

Risk Mitigations
•  Freight rates, energy and currency are forward purchased 
to mitigate against volatility and to allow the business to 
plan and maintain margins. 

Key Actions in 2020/21
•  The Group has freight rate agreements in place with freight forwarders for 2021 with 

set prices for several months ahead. 

•  Energy purchases have also been agreed through an energy broker until 

•  Wage increases are offset where possible by productivity 

September 2022. 

improvements. 

•  Forecasts and projections produced by the business 

include the expected impact of the national living wage 
and therefore the Board’s strategic planning takes 
account of that. 

•  The business has created an Energy Manager position who is responsible for 

driving energy improvements and efficiencies in the B&M UK business store estate. 
The Energy Manager has trialled a Building Energy Management System to control 
energy consumption at stores more effectively, which we are now looking to extend 
to new store openings in FY22.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

29

Principal risks and uncertainties  
continued

10 Key management reliance

Description & potential impact
The Group is reliant on the high quality and ethos of the executive team as well as strong 
management and operational teams. There is a risk that a lack of succession planning for senior 
colleagues could impact on the performance overall of the business.

Strategic Priority

Change

D

Risk Mitigations
•  Key senior and operational management are 

appropriately incentivised through bonus and share 
option arrangements to retain talent.

•  The composition of the executive team is kept under 
constant review to ensure that it has the necessary 
resources and skills to deliver the Group’s plans.

•  The Nomination Committee develops succession plans 
for the Board of Directors and key senior operational 
management resourcing positions. It also reviews  
the wider senior management resourcing needs  
of the Group.

11 Store expansion

Key Actions in 2020/21
•  The Group has continued to strengthen the senior management teams of its 

businesses. This has included (i) the appointment of an Group IT Director reporting 
directly to the CFO (ii) the appointment of a Head of Investor Relations reporting 
directly to the CFO (iii) the appointment of a Head of Internal Audit reporting directly 
to the Chair of the Audit Committee, (iv) the appointment of a new Group CFO 
following the retirement of the previous CFO early this year, (v) appointment of a 
Supply Chain Director in the B&M UK business following a retirement earlier this 
year, and (vi) the appointment of a new CEO in the French business strengthening 
the management team locally in that business.

Description & potential impact
The ability to identify suitably profitable new store locations is key to delivering our growth plans. 
Failure to identify suitable locations in areas targeted for new stores could impact upon store 
expansion plans and reduce the rate of growth in the business.

Strategic Priority

Change

B

Key Actions in 2020/21
•  The B&M UK business has continued to take steps where new store opening 

opportunities exist in current store locations, to replace older generation stores with 
better quality sites and premises. That mitigates the potential effects of 
cannibalisation and also improves the quality and performance of the estate in 
addition to new store openings in brand new locations for the business.

Risk Mitigations
•  Our CEO actively monitors the availability of retail space 
with the support of internal and external property 
acquisition consultants.

•  The flexibility of the trading format allows us to take 
advantage of a range of store sizes and locations.

•  Each new store opening is approved by the CEO ensuring 
that property risks are minimised and that lease lengths 
are appropriate.

•  Where new locations may impact on existing locations, 
the cannibalisation effects are estimated and then 
monitored and measured to ensure that there is an 
overall benefit to the Group.

30

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Link to strategy key

Risk change key

A

B

C

D

Delivering great value to our customers

Increased risk   

Investing in new stores

No change

Developing our international business

Decreased risk

Investing in people and infrastructure

12 Stock management

Description & potential impact
Ineffective controls over the management of stock could impact on the achievement of our gross 
margin objectives. Lack of product availability or over-stocking could impact on working capital and 
cash flows.

Strategic Priority

Change

A

Risk Mitigations
•  The Group has a highly disciplined limited SKU count 
throughout our product ranges and effective regular 
markdowns on slow moving product lines.

Key Actions in 2020/21
•  The Group has carried out a review of its stock cover requirements in advance of 
FY22 in light of the strong demand in FY21 to ensure that sufficient ordering is in 
place to build stock levels to the normal levels of cover previously. 

•  Our non-seasonal initial stock orders do not exceed circa 
14 weeks of forecast sales and action is undertaken after 
circa 4 weeks of trading to either repeat the order, refresh 
the product design or discontinue the product line.

•  Consistent levels of stock cover by product category are 
maintained through regular reviews of open-to-buy 
process, supported by the disciplined SKU count.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

31

 
Principal risks and uncertainties  
continued

Viability statement
In accordance with the UK Corporate Governance 
Code, the Directors have assessed the viability of 
the Group. This assessment has been based 
upon the Group’s three-year strategic plan (the 
“plan”) and has taken into account the current 
position of the Group, the principal risks and 
uncertainties as detailed on pages 24 to 31 of the 
strategic report and the Group’s prospects. 

B&M operates in a competitive retail environment 
and need to be able to react to changes in retail 
markets and consumer trends. Accordingly, B&M 
set out a strategic plan on a three-year cycle 
which is common practice in the retail sector. 

In making their assessment the Directors 
considered: 
• 

the Group’s current balance sheet, its strong 
track record of generating operational cash 
flows and returns to shareholders and stress 
testing of the key trading assumptions within 
the Group’s plan; 

• 

• 

• 

• 

the potential impact on the Group’s business 
model, future trading expectations and 
liquidity of one or more of the principal risks 
set out on pages 25 to 31 occurring in the 
period; 

the likely degree and effectiveness of possible 
mitigating actions in relation to the principal 
risks;

the implementation of the Group’s plan 
following its acquisition of Babou in October 
2018; and 

the Group’s debt facilities of £455m in relation 
to the term loan and revolving credit facility 
which matures in April 2025, and the high 
yield bond of £400m which matures in  
July 2025. 

The stress testing undertaken included the 
flexing of a number of key assumptions within 
the three year plan, namely future revenue 
growth, including both like-for-like revenues and 
revenues from the new store openings, gross 
margins, operating costs, the impact of interest 
rates and working capital management, which 
may be impacted by one or more of the principal 
risks to the Group. The Group did not think there 
was a case for testing the impact of store 
closures as a result of future lockdown measures, 
due to the sale of essential goods which resulted 
in B&M and Heron Foods remaining open 
throughout the FY21 lockdown periods, and with 
the impact of Babou closures being immaterial 
on a Group level.

A number of other severe but plausible scenarios 
were considered by the Board. They included:
•  a decline of circa 17% like-for-like sales in  
FY22 followed by modest increases of 2% 
respectively in FY23 and FY24 in the Group’s 
main UK trading business, B&M, as a result of 
competition increasing when non-essential 
retailers reopened in April 2021 after the third 
national lockdown ends;

•  a significant decline in the gross margin of the 
Group’s main UK trading business due to 
higher costs of imported goods arising from 
commodity price increases, increases in 
import duties and adverse currency exchange 
rate movements;

•  a marked deterioration in working capital 

creating significant pressure on liquidity, due 
to ineffective controls on stock; and

•  a range of other severe scenarios which could 
have a material impact on the Group’s main 
UK trading business, including for example, a 
major fire at one of its distribution centres.

The Board considered the mitigating steps which 
they would take to protect the Group in the event 
of any of those scenario’s arising, and 
determined that the following measures would 
be necessary to protect its cash flow and liquidity: 
• 

the temporary suspension of dividend 
payments;

• 

limiting capital expenditure to essential 
maintenance only; and

•  suspension of the new store opening 

programmes.

Each of the above scenarios exceed the impacts 
of principal risks which the Group has 
encountered in its trading experience to date. 
Based on the assessment, stress testing and 
mitigating actions referred to above, the Directors 
confirm they have a reasonable expectation that 
the Group will be able to continue in operation 
and meet its liabilities as they fall due over the 
next three years to 30 March 2024.

Going concern statement 
As a value retailer, the Group is well placed to 
withstand volatility within the economic 
environment. The Group’s forecasts and 
projections, taking into account reasonably 
possible changes in trading performance, show 
that the Group will trade within its current 
banking facilities. After making enquiries, 
including preparing cash flow forecasts for at 
least 12 months from the date of approval of 
these financial statements, the Directors are 
confident that the Group has adequate resources 
to continue its successful growth. Accordingly, 
they continue to adopt the going concern basis in 
preparing the financial statements.

32

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Proud to keep our 
business simple 
and fun, and work 
at B&M speed

i m plicity

S

PROUD

T
r

u
s
t

Proud to 
trust honesty, 
loyalty and 
hard work

 Fairn e s

s

Proud to act fairly and 
responsibly with 
customers, colleagues 
and suppliers

Strategic Report

Corporate social responsibility

Reflecting the B&M values in 
the way we deliver growth

Environmental, Social 
and Governance (“ESG”) 

Proud to treat 
every £1 as 
our own and 
provide 
customers 
with great 
value for 
money

P
r
o
u

d

Our approach to ESG is to:
•  deliver our growth strategy for  

the benefit of all our stakeholders;

•  build our business in a 
sustainable way in the 
communities we invest in; and
•  apply our values of simplicity, 

trust, fairness and being proud, in 
the way we operate our business 
in relation to people, communities 
and the environment.

B&M is committed to delivering its growth strategy 
and ensuring that all its stakeholders benefit from 
that growth. How we do that is important from an 
environmental, social and governance (“ESG”) 
perspective to ensure that we continue to build our 
business in a sustainable and environmentally 
friendly way over the long term. 

A key part of our approach to ESG is therefore to  
ensure that as we grow we continue to apply our 
values of simplicity, trust, fairness and being proud, in 
the way we operate our business. We believe those 
values underpin the continued success of our business. 

For B&M, we consider ESG from the perspective of our 
colleagues, customers, communities, suppliers and the 
environment. We are reviewing what targets may be 
appropriate for these areas moving forward to support 
the ongoing success of the Group for all stakeholders.

Alongside our approach to ESG, we have policies 
with regards to our dealings with people, our social 
responsibilities and also in relation to our 
environmental outputs.

Below, we set out these policies, how we have applied 
them in relation to our business in the year under 
review and the outputs from them. In relation to our 
governance and decision making with regard to our 
stakeholders’ interests, see also the Stakeholders and 
Section 172 report on page 44. 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

33

 
 
 
Corporate social responsibility  
continued

People

Our policy and commitment in 
relation to our colleagues is to:
•  provide equality of opportunity  
in relation to recruitment and 
promotion; 

•  provide modern, safe and clean 
working environments at our 
stores, distribution centres and  
in our transport operations; and 

•  ensure that all colleagues are 

treated with dignity and respect. 

   See page 36 for more information on  

        diversity and equality

As well as our overall policy in relation to our 
colleagues (see above) we also have a number of 
detailed policies relating to our terms and 
conditions of employment and workplace matters. 
These policies are designed to ensure that we 
provide appropriate safeguards and practices for 
the benefit of all colleagues throughout our 
different working environments, and to ensure 
compliance with legislation.

Through the policies and standards we have in 
place we are able to support the growth of our 
business and attract and retain new colleagues 
as our operations expand in all areas of our 
business, particularly at our stores and 
distribution centres. The Group now employs over 
41,000 people across our three businesses. In 
FY21 we created over 7,200 new jobs in the UK 
alone, at a time when some other store-based 
retailers have been taking steps to rationalise 
their workforce have or closed entirely.

Colleague progression
Our commitment to developing our own talent 
through our Step-Up career development 
programme has continued. This programme gives 
store colleagues a real opportunity to demonstrate 
their talent and grow within the business to the 
next level. In FY21 124 existing colleagues were 
promoted to either store manager or deputy 
manager positions at B&M UK stores (FY20: 125). 
We are very pleased that we maintained the 
programme this year notwithstanding the 
challenges posed by the restrictions associated 
with Covid-19. We successfully migrated the 
training for the programme on-line, restructured it 
over a shorter timeframe to make it easier for 
colleagues to participate in and achieved a result 
which we are proud of for those who came 
through it this year. As part of our values of 
fairness and trust, any colleagues who enter but 
do not succeed the first time can enter the 
programme again in future years whenever  
they want to.

By having a focus on home gown talent 
opportunities for colleagues wherever possible, 
career development and retention, the business 
benefits over the longer term as our culture and 
values are maintained and reinforced through 
the continuity of our ‘B&M people’ growing with 
our business.

Colleague engagement 
One of our Non-Executive Directors, Carolyn 
Bradley, is the Group’s Designated Non-Executive 
Director for Workforce Engagement. Carolyn 
oversees the effectiveness of our workforce 
engagement initiatives, and reports to the Board 
on the outputs from them during the course of 
the financial year.

There is a standing agenda item at two Board 
meetings each year, for the Board to consider 
reports from the Workforce Engagement Director. 
This enables the Board to monitor progress, 
consider feedback and discuss outputs and 
actions with the executive management team.

This is also supplemented by reports provided 
each year on colleague engagement and pay,  
by the Group People Director to the 
Remuneration Committee. 

Our annual colleague engagement survey 
included over 2,100 UK respondents this year, 
which included colleagues from stores, 
distribution and support centres of both the B&M 
UK and Heron Food businesses. 

We had an 80% response rate to the survey and 
an overall satisfaction score of 81%, which was 
very similar to the previous year. We regard this 
as an excellent result given the circumstances 
and challenges of the past 12 months. The results 
were particularly strong in areas including: 
colleagues feeling they are valued by the 
business, being encouraged to work to their 
potential, and having a clear understanding of 
what their responsibilities are. 

One of our aims is very much geared to 
promoting and retaining home grown talent. 
These ratings are therefore particularly important, 
as they are a strong indicator of the type of 
culture which exists across our business. This has 
been a particularly pleasing result this year, with 
our colleagues having been instrumental in how 
we have overcome the operational challenges 
posed by the pandemic to the business.

34

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Colleague satisfaction rating

“Step Up” promotions

81%

124

As part of the colleague engagement survey, we 
also invited feedback on areas where we could 
make improvements for colleagues. The main 
themes from that included improving 
communication with colleagues, enhancements 
to some of our IT systems and further employee 
benefits. As a direct result of that feedback, the 
following outputs have already been 
implemented by the senior management team:
•  a project has started to improve the 

functionality, speed and user experience of 
the Hub portal which is used by the head 
office retail team as an information platform 
to support regional, area and store managers 
on a range of operational items; 

• 

• 

• 

• 

the retail operations and buying teams are 
working closely together with a clearer 
shared focus on the preparation of the store 
activity planner each week, to help store 
teams to deliver the best possible customer 
experience;

the newly appointed Group IT Director has 
performed an in-depth assessment of our 
existing infrastructure and set out a plan for  
a number of systems upgrades which have 
been approved for rolling out in the next  
12 months;

in response to the need for home-working 
due to the Covid-19 pandemic, the business 
invested in new technology and IT equipment 
for a range of colleagues across departments 
in the central operations teams; and

the colleague benefits portal, which provides 
a number of discounts on purchases with a 
variety of retail and leisure outlets, has been 
extended to include further promotions and 
outlets for when the Covid-19 restrictions 
hopefully begin to allow for more social 
activities.

The senior management team of the B&M UK 
business also have a number of other 
established workforce engagement 
mechanisms. They are designed to keep 
colleagues informed of the trading performance 
and factors affecting the business on a quarterly 
basis, whilst also enabling colleagues to ask 
questions directly of senior management in 
relation to the business and its strategic plans. 
This has out of necessity been restricted to 
electronic communications in the last year, but 
when restrictions allow for town hall meetings to 
resume again they will be reinstated. 

Considering the constraints that all colleague 
engagement processes had to operate within 
during FY21, the overall results have been 
extremely encouraging, and provide a strong 
platform from which to build on during the  
year ahead.

Rewards
We reward our store managers and supervisors 
through an annual bonus scheme. This scheme 
is kept simple and transparent, with just 4 metrics 
designed to be stretching and motivating for the 
store teams. These metrics are fully aligned to 
ensuring our stores deliver the best possible 
shopping experience to our customers. In 
addition, we also run regular incentive schemes 
at the store level to drive and reward high 
performance.

We also have an annual bonus scheme for our 
distribution managers who run our distribution 
centres and head up various warehouse and 
transport teams.

B&M also has a share incentive plan which is 
open to all B&M UK employees after 12 months 
service, to provide them with the opportunity to 
participate in the future success of B&M as a 
shareholder.

Restricted Stock share option awards have also 
been made to a number of management 
personnel over the last four years on an annual 
basis. This is a broad based pool of 
management and includes a number of heads of 
departmental functions across the central 
support teams. 

The performance of the business in FY21 is 
testament to the resilience and determination of 
all our colleagues in navigating the challenges 
which Covid-19 has posed. In recognition of the 
hard work and commitment shown by store and 
distribution colleagues in our UK businesses 
throughout the year, we were proud to pay them 
110% of normal pay in April and May 2020. We 
also followed that up by awarding an extra 
week’s pay to our B&M UK stores and distribution 
workforce in January 2021. Any central support 
colleagues who were not members of annual 
bonus schemes were also given a bonus award 
at the end of FY21. All of these bonuses were one 
way the business was able to give a big thank 
you to the wider workforce for all of their hard 
work and commitment to the business and our 
customers in the last year. 

The business has also committed that it will 
award workforce bonuses each year going 
forward, where the Group achieves certain 
internal levels of growth performance. 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

35

Corporate social responsibility  
continued

People continued

Our Diversity Policy in relation to the 
Board and senior management is:
•  to ensure as an overall objective 
that the Company maintains the 
necessary skills, experience and 
independence of character and 
judgement of its Board members 
and senior management team, 
for the Group to be managed 
effectively for its long-term 
success; 

•  while making appointments 
based on merit so the best 
candidates are appointed, the 
Company recognises the value 
which a diverse Board and senior 
management team brings to the 
business and it embraces 
diversity in relation to gender, 
race, age, educational and 
professional backgrounds; and
•  together with the above criteria, 

the Company also recognises that 
diversity in relation to international 
experience (in particular in 
relation to the Group’s chosen 
markets), recent senior 
management or professional 
experience in retail and/or supply 
chain sectors and functional 
experience in relation to 
membership and chairmanship  
of Board committees are also 
relevant factors. 

Diversity and equality
In relation to gender diversity, at the year-end the 
Board had 28.6% female representation, with two 
out of the seven Board members being female. 
Full details of the composition of B&M’s Board are 
set out on pages 50 and 51. The Company has 
commenced a search process with an external 
consultancy, with the intention of appointing an 
additional female Non-Executive Director to the 
Board. See page 65 below for further details in 
relation to that process. In addition, Gilles Petit is 
not standing for re-election to the Board at the 
AGM on 29 July 2021, as referred to on page 4 
above. In consequence of these changes, by the 
time of the AGM, the Board will have at least 33% 
female representation. 

The Company already complies with the Parker 
Review recommendations in respect of ethnic 
diversity and Board representation.

The percentage of female representation across 
the senior management of the Group reporting 
either directly to the Board or the Executive 
Committee was 42.3% at the end of FY21  
(FY20: 45.5%). 

In relation to all employees of the Group, the 
percentage of female colleagues was 58.2% 
(FY20: 58.4%).

Our equal opportunities policies in relation to our 
workforce are also designed to recognise and 
actively encourage the benefit of having a diverse 
workforce across our business which is inclusive 
of all types of diversity as well as gender. We look 
to ensure that all colleagues are treated fairly 
and with respect, and that no employee is 
discriminated against on grounds of gender, 
race, colour, religion, disability or sexual 
orientation. Our overall aim is to ensure that B&M 
is recognised as a responsible employer 
providing all colleagues with a great place  
to work.

Gender pay gap reporting
In accordance with the Equality Act (Gender Pay 
Gap Information) Regulations, we have published 
our data online in relation to each of our B&M UK 
and Heron Foods businesses as at 5 April 2020.

The hourly pay of B&M UK colleagues mean 
hourly rate for females is 7.5% lower than males. 
The median hourly rate is the same for females 
and males. For Heron Foods, the mean hourly 
rate for females is 20.3% lower than males and 
the median hourly rate for females is 4.8% lower 
than males.

In relation to bonuses of B&M UK colleagues, 
4.8% of females and 13.3% of males were paid a 
bonus. The mean bonus pay for females was 
19.3% lower than males, but the median bonus 
pay for females was 34.4% higher than males. 
For Heron Foods, 2.0% of females and 24.8% of 
males were paid a bonus. The mean bonus pay 
for females was 7.7% lower than males and the 
median bonus pay for females was 16.1% lower 
than males.

Full details of the reports are available on  
our websites at www.bandmretail.com and 
www.heronfoods.com and on gender-pay-gap. 
service.gov.uk.

Colleagues of the Group in France and 
Luxembourg are not included in this data.

This data is stated for the year before the 
bonuses which were paid in FY21 to colleagues 
which are referred to on page 35 above. 

36

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Strategic Report

Corporate Governance

Financial Statements

Social

Our policy in relation to social and 
community engagement is to:
•  continue to make investments in 
new stores and new jobs in local 
communities where we are 
under-represented or not 
represented at all;

•  provide value for money to our 

customers;

•  build long standing relationships 

with our suppliers; and

•  promote ethical trading policies 
and practices within our supply 
chains.  

Communities
In the communities we serve we provide 
shoppers with great prices, create local jobs each 
time we open a new store, and help to sustain 
those areas where people live and work. In doing 
so, we have an important role to play as a 
positive presence in local areas, towns and 
neighbourhoods by serving people with the 
goods they need and at prices which help limited 
spending budgets go that bit further.

Quality, convenience & value
Both the B&M and Heron Foods brands are 
known by their customers for providing them with 
quality products at bargain prices. Value led 
shopping opportunities have become particularly 
important for many customers during the 
pandemic. We expect this to continue to be the 
case as communities emerge from the social and 
economic impacts of coronavirus and need to 
manage household budgets accordingly for 
some time to come.

We are proud to be a part of supporting the 
communities where we trade by bringing our 
value for money proposition to as many 
customers as we can. By providing Grocery, 
FMCG and General Merchandise goods all under 
one roof at our B&M stores, we are able to 
provide customers with a one- stop- shop to 
serve a whole range of shopping requirements 
for daily essentials and their homes. At our Heron 
Foods stores we include a range of frozen, chilled 
and ambient food and a targeted range of FMCG 
goods to enable customers to do one-stop food 
and other essentials shopping very conveniently. 

Investment in communities and creating 
new jobs
In FY21, despite the challenges posed by the 
Covid-19 pandemic, we have continued to invest 
in new stores where we are under-represented 
or not represented at all by opening a total of 60 
gross new stores in the UK. 

When we open a new store, we try to find a hero 
from the local community known for their 
charitable work to perform the ribbon-cutting 
ceremony on the opening day. This is one small 
way in which we can help to give some publicity 
with the local media for them to promote and 
support the good work that they do for their 
communities. We actively encourage our store 
managers to maintain those relationships with 
the local hero going forward and give continued 
to support to the social good they are doing for 
local people.

We expect our store expansion programme to 
continue in the years ahead, as we remain 
committed to our rollout target of at least 950 
B&M stores in the UK. This will continue to create 
jobs in yet more communities where new store 
openings take place, contributing to their 
revitalisation. Every new store we open 
represents a long term commitment to 
communities we serve. We are also delighted to 
welcome new colleagues to take up new jobs we 
offer every time we open a new store. This is a 
positive investment in communities often in 
locations where job opportunities may otherwise 
be limited. 

We are proud to contribute to the revitalization 
and sustainability of those areas by the 
considerable investment and long term 
commitment we are making to them with our 
new and existing stores throughout the UK. There 
are still many areas in the UK where we have not 
penetrated local markets, particularly in the 
South of England. Every time we open a new 
store we know by our track record that it will be a 
success. The only constraint on new store 
openings is finding available real estate of the 
size and convenient locations we require to give 
the best offering we can to customers. 

In relation to jobs at our B&M stores and 
Distribution Centres in the UK, we are also proud 
to continue to help long-term unemployed 
people back into work in their local communities 
through the government’s “kickstart” scheme. In 
FY21, another 620 long-term unemployed people 
secured a role with B&M (FY20: 320). 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

37

Corporate social responsibility  
continued

Social continued

By supporting this scheme we are able to help 
people get back into work by providing local job 
opportunities to them.

within constrained household budgets. We are 
committed to serving those needs through the 
stores we operate in our chosen markets in the 
UK and France.

Charitable initiatives and pandemic support 
We were proud again this year to be a headline 
partner for the “Mission Christmas” appeal, 
which is an initiative run by the Cash4Kids 
children’s charity. It provided £12.7m of gifts and 
vouchers to some 254,000 under-privileged or 
poorly children in the UK at Christmas 2020. Most 
of our stores acted as collection points for the 
initiative, in what was our fifth consecutive year of 
participation on a national level. 

At our Heron Foods business, we have 
contributed to the local community by donating 
old thermal uniforms to homeless people in Hull, 
and providing a chiller unit to a local charity that 
supports the community with food parcels.

As part of our response to help the wider 
community since the on-set of coronavirus in the 
UK, we delivered £1m in cash donations to 
Foodbanks across the UK, and used our Heron 
Foods delivery vans to help deliver food parcels 
amongst the local community. 

In recognition of the heroic efforts of our NHS 
workers, we were proud to offer them our B&M 
colleague discount at stores during the initial 
outbreak of the pandemic. We also extended this 
again throughout the month of January 2021 
when there was another surge in the virus in the 
UK. In total, we awarded £4.9m of discounts to 
NHS workers in FY21.

Customers
Helping household budgets go further
Our purpose is to deliver great value to 
customers so that they keep returning to our 
stores time and time again. We believe that by 
making everyday essentials affordable, we are 
able to help families by making limited 
household budgets go that little bit further.

The combination of value, convenience and 
Grocery and General Merchandise goods all 
under one roof has been particularly important 
during the Covid-19 pandemic. This is likely to 
remain the case for the foreseeable future with 
large sections of the population being concerned 
about their personal finances or having to live 

Customer offering
We believe that by providing customers with a 
limited assortment of the best selling products 
across a range of product categories, all at value 
prices, we are able to give customers what they 
want all year round. By doing that well we are 
able to retain the loyalty of existing customers 
who keep returning to our stores and also attract 
new customers. Shopping at B&M also does not 
require any compromise on quality since we sell 
many of the household brand names which our 
customers want, and they are able to enjoy the 
opportunity to purchase them at bargain prices 
at our stores.

In addition, our range discipline is such that we 
constantly refresh our product offer, introducing 
up to 100 new products a week throughout the 
year, predominantly in our General Merchandise 
ranges. This encourages customers to visit the 
store again and again to see what is new. We 
also provide customers with a fun and exciting 
shopping experience through promotional events 
in stores, often involving seasonal products. Each 
of those events are aimed at giving even better 
promotional value-prices to our customers. 

We take pride in providing the high-quality 
customer experience shoppers expect from any 
retailer. We invest in our stores to present them in 
a clean and tidy format, with new store fit-outs 
and refurbishments including investments in LED 
lighting and refreshed floor coverings. This also 
has environmental sustainability benefits and 
provides modern, clean environments for 
customers and our colleagues. This is something 
that has become even more important as an 
assurance to those visiting our stores during the 
pandemic.

Our store colleagues are trained to focus on 
taking a helpful and friendly approach with 
customers, so that customers enjoy coming back 
to our stores time and time again. This includes 
our no-quibble customer returns policy, 
highlighting our emphasis on providing great 
value for money and quality products.

New customers discovering B&M for the  
first time
Whilst we have an established base of existing 
loyal customers, the B&M proposition is 
increasingly resonating with new ones. This has 
been seen throughout FY21, where a number of 
customers have discovered us for the first time.

Early in the pandemic, in the month of June 2020, 
we saw that 23% of all card transaction shoppers 
had not shopped with B&M during the previous 
five months. When we followed-up this analysis 
in March 2021, we found that 71% of those 
customers had continued to shop with us over 
the subsequent nine months, with an average 
visit frequency of 4.2x during that period.

This average frequency of repeat visits suggests 
we may have become a part of the shopping 
routines for some of these new customers. 

See page 10 for further information regarding 
new customers in FY21.

Health and safety
The Board has overall responsibility for ensuring 
that the Group maintains high standards of 
health and safety in our businesses. The Board 
and the executive management team monitor 
key performance indicators in relation to health 
and safety trends in the business on a bi-monthly 
basis, including reports on the number of 
accidents and those which are required to be 
reported to the Health and Safety Executive.

We have a dedicated health and safety team of 
qualified professionals who are responsible for 
ensuring that we comply with current statutory 
requirements, and that our health and safety 
policies are communicated to all our colleagues.

In light of the Covid-19 pandemic, our 
commitment to the safety and wellbeing of 
colleagues and customers has never been more 
important. We have worked hard throughout the 
year to maintain safe socially distanced working 
and shopping environments, including:
•  providing PPE for all store, distribution and 

support centre colleagues;

• 

installing protective screens at store 
check-outs and workstations;

38

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Strategic Report

Corporate Governance

Financial Statements

New jobs created in the UK

Discounts granted to NHS workers

>7,200

£4.9m

In FY21 there were 125 reported accidents (0.2 per 
store) reportable to the Health & Safety Executive 
relating to the B&M business in the UK (FY20: 102 
reported accidents and 0.2 per store). This is in 
the context of 233 million shopper visits over the 
course of the year.

Suppliers
We aim to foster long standing relationships with 
our suppliers, who we regard as business 
partners in terms of our relationships and 
dealings with them. Many of our suppliers have 
worked with B&M for a number of years, and 
have therefore been able to share in our growth 
and success. 

They value the simple, transparent pricing model 
that we adopt, minimising the use of rebates and 
retrospective discounts. We work collaboratively 
with all our suppliers to ensure we are always 
bringing the best products at the best prices to 
our customers.

We use a standard set of terms and conditions 
when making purchases from suppliers. 
Provided the goods meet relevant quality and 
safety standards, we will pay the supplier within 
the agreed payment terms. Our import suppliers 
are generally paid in advance of the goods 
arriving into the UK.

These minimum terms and standards of dealings 
with our suppliers are important in terms of 
ensuring our products are safe and fit for 
purpose for our customers, and also that the 
factories of our suppliers comply with local laws 
and regulations and our policy standards 
referred to further below. This ensures that our 
customers can be assured of the safety, quality 
and integrity of the products they buy from us at 
our stores. 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

39

•  clearly marking two meter gaps in the busiest 
aisles in store, to help customers with social 
distancing;

• 

• 

implementing enhanced cleaning regimes 
across the business; and

introducing flexible home working 
arrangements for a large number of our 
support centre team colleagues.

We recognise that having essential retailer status 
has carried with it a great responsibility to help 
colleagues and customers through the crisis, and 
to do so in a safe manner. In that context, we are 
proud that we have been able to continue 
operating whilst only recording a very modest 
number of confirmed coronavirus cases 
throughout FY21. This is testament to the diligence 
and rigour of the enhanced measures we have 
put in place.

Our store management teams are trained as 
responsible persons under our health and safety 
policy for stores. There is a continuous 
programme of training new recruits and 
refresher training for existing store management 
colleagues.

The health and safety policy for our stores is also 
supplemented by documented risk assessments 
and a system of working procedures for 
colleagues to follow, with pictograms to make 
them user friendly and help overcome language 
or learning barriers.

Every store based colleague receives induction pack 
training from a member of the store management 
team on health and safety, manual handling, fire 
safety, how to mitigate against risks and hazards 
and procedures for the safe use of store equipment. 
The training is carried out for each new colleague 
with reviews (and refreshers as required) also 
taking place during the next 12 weeks thereafter. 
We are developing our e-learning portal to include 
health and safety training for some colleagues to 
make it more flexible and user friendly to those 
preferring to complete it on-line. 

Corporate social responsibility  
continued

Social continued

Ethical trading and our supply chain
We regard our supply chain as a key 
differentiator, with our disruptive sourcing 
process an essential feature of the B&M business 
model. However we are equally driven by the 
need to ensure our supply chain partners remain 
transparent, fair in their business dealings and 
robust in their welfare policies for their 
colleagues. 

We have a number of formal policies in place in 
relation to our business and our dealing with 
suppliers including:
•  anti-bribery and corruption;

•  supplier workplaces, covering anti-slavery 
and respect for human rights, which all 
suppliers are required to adhere to; and 

•  whistle-blowing, in relation to reporting of any 

suspected wrong doing or malpractice.

Our policies and procedures are geared toward 
what we think are balanced, reasonable and 
effective processes. We strive to find effective 
ways of improving the communication of and 
adherence to our ethical business practices.

Anti-bribery and corruption 
In relation to anti-bribery and corruption, our 
policy is one of zero tolerance. Colleagues in 
each of our businesses are aware of the 
importance of reporting any offers of 
inducements by third parties immediately up to 
director level.

Each year an annual review is undertaken of our 
buying teams in the UK and France. This requires 
written reports to be completed of any suspected 
or actual incident of bribery or corruption 
between any third party and the business. For 
the year under review, this due diligence process 
disclosed no instances of any such activity having 
taken place or having been suspected in our 
business.

B&M UK, Heron Foods and Babou all have clearly 
communicated whistle-blowing procedures and 
processes in place. In the year under review, no 
reports were made in any of our three 
businesses of any instances of suspected bribery 
or corruption in relation to employees with any 
suppliers or other third parties. 

Anti-modern Slavery
We have a zero-tolerance policy on slavery, 
forced labour and human trafficking of any kind 
in relation to our business and our supply chains. 
We support the promotion of ethical business 
practices and policies to protect workers from 
any kind of abuse or exploitation.

In the last year, B&M UK, Heron Foods and Babou 
have continued to communicate our Workplace 
Policy on the welfare rights of workers to their 
existing and new suppliers. The standard terms 
and conditions of purchase used with all 
suppliers make it a condition that they adhere to 
those Workplace Policy standards.

In the event of any suspected failure by a supplier 
to comply with our Workplace Policy, we would 
investigate the circumstances of it with the 
supplier. If, as a result of such an investigation, 
we identified a breach of our policy we would 
review what appropriate remedial action we 
would require the supplier to undertake and also 
determine, on a case by case basis, whether our 
trading relationship with that supplier should be 
monitored, suspended or terminated.

In relation to the year under review, no reports 
have been made to the Group of any instances of 
actual or suspected modern slavery or human 
rights abuses relating to human trafficking or 
other kinds of forced labour in our supply chain.

A copy of our Anti-Slavery Statement and 
Workplace Policy is available on our websites at 
www.bmstores.co.uk and www.bandmretail.com 
and for Heron Foods at www.heronfoods.com. 

In relation to the Group’s assessment of risk, for 
leading household brand name suppliers, the 
Group operates on the basis of reasonable 
reliance being placed on those who have their 
own comprehensive procedures and policies in 
place. For all other suppliers, in particular those 
supplying general merchandise goods from 
overseas, other forms of checks and verification 
process are in place by the Group and its 
sourcing agent, as set out below. 

The vast majority of general merchandise products 
which are imported into the UK and France by B&M 
and Babou are sourced from China. They are 
mainly machine manufactured goods as opposed 
to being labour intensive handmade goods. Heron 
Foods also sell a limited number of products 
imported from China. They are all procured from the 
B&M supply chain and benefit from the checks and 
verification process of B&M’s sourcing agent. 

Overseas suppliers of general merchandise 
goods are required to provide social compliance 
reports, as a check on compliance with local laws 
and regulations, including labour practices. The 
Group outsources the vetting and reviewing of 
those reports to a specialist team at our product 
sourcing agent in Hong Kong. They carry out this 
service for our Group in relation to suppliers 
sourced by them and also suppliers which are 
sourced directly by the Group. This ensures that 
there is a consistent and robust review and social 
compliance auditing standard applied to all our 
suppliers regardless of the origin of their 
relationship with us. It is also carried out 
independently from our buying teams, as a 
further safeguard and check on the robustness 
and integrity of the processes which we have  
in place. 

In addition to the above checks, members of our 
UK buying team, where practical, visit new 
suppliers also as part of our verification processes. 

Our Heron Foods convenience food product lines 
are sourced from leading brand suppliers. A small 
number of foods are sourced direct from produce 
suppliers. They are from a limited number of major 
suppliers who operate highly mechanised 
businesses which are non-labour intensive.

Internal Auditing
Our Internal Audit function in the UK carried out a 
review and audit of our supply chain and 
procurement in FY16 and again in FY19. That due 
diligence included a review of the social 
compliance vetting and verification processes of 
our sourcing agent in Hong Kong in relation to 
both new and existing suppliers in China and 
Asia on an on-going basis.

40

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Strategic Report

Corporate Governance

Financial Statements

Within those processes for both new and existing 
suppliers, they are required to produce social 
compliance audit reports prepared by external 
specialists. Those external specialists would 
generally be internationally recognised inspection, 
verification, testing and certification companies. 
On an on-going basis before the expiration of the 
term of any social compliance audit reports, the 
sourcing agent timetables and obtains new audit 
reports, as part of its continuing verification 
processes of approved suppliers. 

As a result of the due diligence carried out by our 
Internal Audit function in relation to the sourcing 
agent, they were satisfied that effective 
processes are in place and continue to be 
operated effectively by the sourcing agent to 
ensure that the risk of any modern slavery issues 
in our supply chain do not arise. 

Enhancements to our risk management and 
due diligence 
Our policies, procedures and approach to 
verification processes are geared toward what 
we think are balanced and reasonable, practical 
and effective. We continue to strive to find 
effective ways of improving the communication of 
and adherence to our ethical business practices. 
The outsourcing of social compliance audit 
checking for direct suppliers (as well as those 
sourced on our behalf) to our sourcing agent in 
Hong Kong this year, as opposed to B&M’s 
in-house teams carrying out those processes, is 
an added enhancement to the way we ensure 
that our supply chains are operating to our 
required standards of ethical trading practices. 

Quality assurance
In relation to general merchandise products 
which are manufactured for the Group, we have 
a well established and developed process of pre 
and post-production sample testing and 
approvals. This is supported by our quality 
assurance team and external testing houses of 
our own or suppliers, being global certification 
providers. It is also supplemented by our own 
programme of quality control inspections 
performed by colleagues of our sourcing agent 
at factory premises prior to shipment.

The Groceries Supply Code of Practice (the 
“Groceries Code”) and The Groceries (Supply 
Chain Practices) Market Investigation Order 
2009 (the “Order”)

The Groceries Code and the Order regulate certain aspects 
of the relationships of B&M and Heron Foods in the UK with 
their grocery goods suppliers. Under the Groceries Code 
retailers are required to deal with their suppliers fairly and 
lawfully at all times.

In the UK, B&M and Heron Foods have established 
compliance procedures under the Groceries Code. Those 
businesses have materially complied with the Groceries 
Code throughout the year under review.

B&M and Heron Foods became designated retailers under 
the Order, and thereby subject to the Groceries Code, on 
01 November 2018. 

In relation to the second annual compliance report of B&M 
and Heron Foods for the year to 31 March 2021, there were 
no formal disputes under the Groceries Code. There were 
also no Groceries Code related issues raised by suppliers 
with B&M or Heron Foods of any potential non-compliance 
with the Groceries Code. The report was submitted to our 
Audit & Risk Committee members in June 2021 and it was 
approved by them for submitting to the Competition and 
Markets Authority and the Grocery Code Adjudicator.

In the year under review B&M and Heron Foods have carried 
out training and guidance programmes with colleagues on 
the Groceries Code. Training has been provided by external 
consultants to existing staff. There is a new joiner guidance 
document and also external training packs for new 
colleagues joining the buying teams in each of those Group 
businesses. During the year under review buying colleagues 
who deal with grocery suppliers have also completed 
declarations confirming their compliance with the Groceries 
Code, and, that all instances of any complaints received 
under the Groceries Code have been reported to either the 
Buying Office Manager or Code Compliance Officer.

Following the retirement of Paul McDonald as the Group  
CFO in November 2020, his successor Alex Russo was 
appointed as our Group’s Code Compliance Officer.

  See principal risk number 2 and 5 on pages 26 and 27 
for more information

Annual Report & Accounts 2021

B&M European Value Retail S.A.

41

Corporate social responsibility  
continued

Environment

Our Environmental policy is to:
•  grow our business and operate 
sustainably in the communities 
we serve;

•  operate and maintain a modern, 
clean and efficient infrastructure 
in relation to stores, distribution 
centres and transport fleet for the 
benefit of all of our customers and 
colleagues in the UK and France; 
and

•  continuously look for opportunities 

to reduce or minimise our 
environmental footprint where we 
can, in particular in areas of scale 
in our operations where we can 
make an impact. 

Packaging waste recycled
by the Group in FY21

99.8%

FY20: 99.8%

Environmental sustainability
The nature of our business model, being the 
sourcing and retailing of a limited assortment of 
products, does not in itself involve significant 
environmental risks to the sustainability of our 
business or our model. There are however 
environmental impacts from our business 
operations which, as opposed to being risks, are 
outputs which we are very conscious of 
managing responsibly. 

We constantly strive to seek to either reduce the 
intensity levels of our consumption, or find better 
or new ways of operating in a more 
environmentally sustainable way.

The impacts of our policy, and how we have 
applied it during this year, are as set out below.

Transport & Distribution
The opening of our 1 million sq ft distribution 
centre in Bedford in January 2020 represented an 
important investment, not only in terms of 
facilitating further store expansion but also with 
regard to doing so in a more efficient and 
environmentally friendly way.

Being the first distribution centre outside of the 
North West of England, the Bedford facility has 
begun to significantly reduce the number of miles 
travelled to service stores in the South of England. 
The reduction in miles travelled has also 
therefore reduced overall fuel consumption and 
emissions from our HGV transport fleet in real 
terms compared with miles travelled previously to 
serve the stores in the South. The annual benefit 
of the Bedford facility is currently estimated to 
provide a reduction of approximately 2.7 million 
delivery miles travelled, which would equate to 
over 3,700 tonnes less CO2 emissions. After a 
further 12 months operating at normal capacity 
we will then be able to measure the actual 
impact.

We have a total of 231 tractor units, with the entire 
transport fleet in the UK less than 5 years old and 
fitted with Euro 6 engines, which have the lowest 
emission rate possible.

We have also continued to invest in double 
decker “wedge” trailers, which increase trailer 
capacity and therefore maximise transport 
volumes whilst minimising distribution mileage 
travelled. We now have a total of 173 of these 
trailers, resulting in a saving of approximately 5 
million miles a year compared to using a 
standard trailer type, and resulting in a 6,500 
tonne reduction in CO2 emissions per year.

We also have an increased focus on driver 
performance monitoring across our B&M and 
Heron Foods transport colleagues, rewarding fuel 
efficient driving and thus reducing diesel emissions.

Other sustainability initiatives at our distribution 
centres include using lithium Ion picking and 
loading trucks, which are more energy efficient 
than the previous generation of pallet handling 
equipment. At our Heron Foods distribution 
centre we have introduced electric charge points 
for fridges and freezers, eliminating the need  
to run diesel engines and also reducing  
noise pollution.

Waste & recycling
The main source of waste in our operations 
results from packaging. Where possible we 
collaborate with our suppliers to minimise 
product packaging only to what is necessary for 
their safe carriage. This reduces costs, weight 
and wastage of excess packaging. 

We have dedicated waste management facilities 
at our B&M warehousing locations in the UK. This 
allows us to collect waste cardboard, plastic, 
metal and wood from our stores and backhaul it 
(being another efficient use of our transport fleet) 
to our distribution centres for sorting in readiness 
for recycling.

Again this year 100% of our packaging waste in 
the UK was recycled, through a combination of 
waste being sorted through our own facilities 
and by specialist third party contractors. Any 
residual waste left over was recycled into energy 
production.

Overall, the total level of packaging waste 
recycled by the Group in FY21 was 99.8%.

42

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Sustainability and efficiency at a 
glance:

•  significant reductions in miles travelled and 
associated emissions by new servicing  
c.250 of our stores in the South of England 
from our new Bedford distribution centre; 

•  our entire B&M UK transport fleet is now 
fitted with Euro 6 engines which have the 
lowest emission rate;

• 

the total packaging waste recycled by the 
Group in FY21 was 99.8%;

•  over 480 stores now using chemical-free 

floor cleaning systems;

•  all new stores opened with energy efficient 
LED lighting and an ongoing programme of 
LED lighting being retrofitted at existing 
stores; 

• 

reduction in absolute emissions and energy 
usage from UK operations in FY21; and

•  preparing to comply with TCFD reporting 

requirements in FY22.

In addition to the packaging and recycling 
initiatives above, we also recycle all batteries in 
store and have started recycling small domestic 
appliances following the introduction of new UK 
legislation this year. Store cleaning regimes have 
also been improved this year, with over 480 stores 
now using chemical-free floor cleaning systems.

Greenhouse gas (“GHG”) emissions
In FY21 around 62% of our carbon footprint in 
relation to the UK operations of B&M was as a 
result of electricity and gas usage from our stores 
and warehouse facilities. Diesel used by our 
transport fleet accounts for the remaining 38%. 

With regards to waste water, some of our larger 
stores now feature waterless urinals, and this is 
something we are looking to rollout further in the 
year ahead.

Energy consumption
All new stores are now opened with energy 
efficient LED lighting. In addition, wherever it’s 
practical we invest in retrofitting LED lighting into 
existing stores when carrying out store 
refurbishments. We also have LED and motion-
activated lighting installed in all four main B&M 
distribution centre locations, as well as our Heron 
Foods distribution centre, to reduce unnecessary 
electricity usage.

This year we launched a new “controllable cost 
wheel” to all B&M UK stores. This initiative aims to 
give stores better visibility of their water and 
electricity consumption, as part of a general energy 
awareness campaign including in-store posters, 
colleague briefings, and trialling of centrally 
managed energy settings in several stores. This will 
be supported by further projects planned next year 
to help reduce store energy consumption.

We created a new Energy Manger role in FY21.  
He is responsible for driving further energy 
improvements and efficiencies across our UK 
businesses. We have already trialled a Building 
Energy Management System in a number of 
existing stores to control their energy 
consumption better. This is now planned to be 
extended to all new store openings in FY22.

Store numbers across the Group continue to 
increase, particularly in the UK where the 
number of stores increased by 38 in FY21. Despite 
this growth in store numbers, the absolute value 
of GHG emissions and energy usage from UK 
operations decreased in FY21. 

We express our annual emission intensity ration 
by reference to our revenues. Scope 1 GHG 
emissions and energy use have been calculated 
based upon the quantities of fuel purchased for 
our transport fleet, and Scope 2 GHG emissions 
and energy use are calculated from electricity 
and gas usage applied to published factors.

The intensity ratio for emissions is measured in 
tonnes of CO2e per £1m of turnover. The intensity 
ratio has improved in the last year for the UK 
businesses. This was partly due to lower 
emissions from electricity purchased from the 
grid generally. It also reflects the high throughput 
of sales from our existing store estate in the year.

Carrier bags
We have continued to see an overall reduction of 
carrier bag usage following the 5p carrier bag 
levy which was introduced in England and Wales 
in October 2015.

We donate the proceeds from the carry bag levy to 
a number of good causes. In FY21, we donated a 
total of around £870,000 to UK charities, of which 
approximately £725,000 was distributed at grass 
roots level to local foodbanks across the country as 
part of our response to the Covid-19 pandemic to 
support some of the most vulnerable in society.

Greenhouse gas and energy usage data

FY21

B&M
Heron

UK Subtotal
Babou

Group Total

FY20

B&M
Heron

UK Subtotal
Babou

Group Total

Scope 1
TCO2e

34,725
8,101

42,826
110

42,936

Scope 1
TCO2e

29,874
8,928

38,802
129

38,931

Emissions

Energy usage

Scope 2
TCO2e

56,175
11,013

67,188
7,341

74,529

Emissions

Scope 2
TCO2e

61,835
12,121

73,956
9,820

83,776

Total
TCO2e

90,900
19,114

110,014
7,451

117,465

Total
TCO2e

91,709
21,049

112,758
9,949

122,707

Intensity
Ratio

22.29
46.08

24.49
24.11

24.46

Intensity
Ratio

29.21
53.99

31.94
35.11

32.18

Scope 1
MwH

129,152
30,048

159,200
404

159,604

Scope 1
MwH

122,119
35,918

158,037
472

158,509

Scope 2
MwH

240,951
47,237

288,188
31,486

319,674

Energy usage

Scope 2
MwH

250,522
47,423

297,945
38,420

336,365

Total
MwH

370,103
77,285

447,388
31,890

479,278

Total
MwH

372,641
83,341

455,982
38,892

494,874

Note: FY21 relates to the period from April 2020 to March 2021 and FY20 relates to the period from April 2019 to March 2020.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

43

Strategic Report

Stakeholders and  
Section 172 statement 

Our stakeholders’ interests

This report describes how the Directors have had regard to the interests of 
stakeholders and other matters referred to in section 172(1) (a) to (f) of the 
Companies Act 2006 in relation to their decision making.

The Company is a Luxembourg registered 
company and is not subject to the Companies Act 
2006 or to the Companies (Miscellaneous 
Reporting) Regulations 2018 (the “Regulations”). It 
is however subject to the UK Corporate 
Governance Code 2018 (the “Code”). The Board 
considers the Regulations to be reflective of best 
practice. Accordingly, it has followed that practice 
where practical, while maintaining its status as a 
Luxembourg registered company.

Stakeholders
Achieving our vision and fulfilling our purpose (as 
set out opposite) means that evaluating and 
considering the interests of our stakeholders in 
our decision making are key to the Group’s 
success. The Group’s key stakeholders include its 
customers, colleagues, suppliers, the people and 
communities where it trades and its investors.

The Board uses a number of mechanisms 
through which it is able to determine and 
appraise the interests of stakeholders to inform 

discussion by the Board and its decision-making. 
This includes a range of activities from regular 
management reports through to other forms of 
direct engagement by members of the Board.

We describe below how we have engaged with 
the particular key stakeholder groups and 
considered their interests in the last year. We 
have also provided further details of our 
engagement with colleagues in our Corporate 
Social Responsibility Report in the section on 
Workforce Engagement on page 34.

Why we engage 

How we engage, measure and monitor 

Examples of actions in 2021

Examples of outcomes in 2021

Links and more information

Customers

Providing great value to our customers is our 
core purpose as a business. We monitor and 
respond to our customers preferences and 
needs to ensure we maintain a compelling 
product offering and price proposition at our 
stores. 

Monitoring our like-for-like (“LFL”) sales trends.

Commissioning third party customer exit data and card provider 
customer transaction analysis to monitor customer demand, 
preferences and requirements. 

Holding in-store promotional themed events to measure customer 
response and reaction to extra value propositions in different product 
areas. 

Colleagues

Engagement with our colleagues is key to 
understanding how the business can support 
them in carrying out their roles effectively, make 
improvements in our business and recognise 
and reward exceptional performance. 

Regular engagement programmes including colleague listening groups, 
apprentice listening groups, new store and distribution centre colleague 
surveys and bi-annual business updates from management.

Annual colleague survey for Retail, Distribution and Central Support 
colleagues.

Development days and structured career progression programmes 
including promotion paths to Store Manager and Area Manager roles.

Twice yearly updates to the Board on colleague engagement by Carolyn 
Bradley, one of our Non-Executive Directors, as the Designated Director 
for Workforce Engagement. 

44

B&M European Value Retail S.A.  Annual Report & Accounts 2021

The Board reviews LFL sales data every month in the 

During the early part of the pandemic when shoppers were 

Group’s management account reports. This is analysed 

stockpiling goods, by tracking what lines of Grocery and FMCG 

across each business fascia, the Grocery and General 

products were selling through very quickly we were able to 

Merchandise product split and for each main product line 

respond to the situation very rapidly. Our buying teams 

  See the 

Customer 

Feature on 

pages 10 to 11.

within those categories.

reprioritised orders with suppliers and we reorganised labour and 

picking in our distribution centres to make sure our stores were 

The Group commissioned a study by Barclaycard in June 

replenished with those stocks which were in high demand 

2020 and again in April 2021 in relation to customer 

regularly to keep serving the needs of our customers. 

transactions at our B&M UK stores. The results of that in 

June 2020 were that 23% of card transaction customers 

As a result of the Barclaycard study we believe that the value 

had not shopped with B&M during the previous five 

led pricing which we offer and our range coverage are 

months. In addition, 71% of those new card transaction 

significant factors in attracting new customers.

customers shopped with B&M again during the 

subsequent nine months, with an average visit frequency of 

4.2x during that period. 

While town hall meetings with management and colleagues 

From our feedback with colleagues through our various 

have not been possible during the pandemic, the business 

engagement processes we identify key themes of “What You Said” 

has managed to continue with listening groups in its Retail, 

by colleagues and responses to those by the business in relation 

Distribution and Central Support operations. It has also kept 

to “What We Did”. Examples of outcomes from that process this 

on track career progression training for colleagues looking to 

year included:

apply for Store Manager and Area Manager roles.

•  a plan to improve the user experience in relation to the Hub 

  See the 

Colleagues 

section in the 

Corporate Social 

Responsibility 

report on pages 

34 and 35

The Annual Employee Survey “Your Say” was completed this 

communications with colleagues. That plan includes both 

year by our B&M and Heron Foods colleagues across all the 

technology and data improvements to make it more efficient 

main operating functions of those businesses. We continued 

for colleagues to find what current information they need more 

to see in excess of 80% colleague satisfaction ratings 

easily; and

which is our e-portal for sharing daily operational 

measured against five key questions to gauging colleague 

response to how well they are kept informed about the 

business, what is expected of them, career development 

discussions, line manager support and leadership and how 

valued they feel they are by the business.

•  a laptop roll-out programme to enable office based colleagues 

to work efficiently while working remotely with up to date 

secure access while off-site to the main operating systems.

To recognise the challenges which colleagues faced during the 

pandemic this year, with very high levels of demand for goods at 

stores and the need to react quickly in our distribution functions the 

B&M UK business gave store and distribution colleagues a further 

10% on top of their normal pay for the first 9 weeks of the financial 

year. In January they were also awarded ones weeks extra pay. 

Also any members of the Central Support function who were not 

members of our colleague bonus schemes received one-off 

bonuses in March 2021.

 
 
Strategic Report

Corporate Governance

Financial Statements

Our vision, purpose and values

Our vision

Our purpose 

Our values

To grow our B&M UK business 
to at least 950 stores, and to 
successfully deploy our direct 
sourcing limited assortment 
business model in France so 
that we can maximise the 
potential of that business.

To deliver great value to our 
customers, so that they keep 
returning to our stores time 
and time again, in order to 
generate growth in our 
like-for-like sales, profits and 
cash and long term value to 
our investors.

Simplicity, trust, fairness and 
being proud of what we offer 
to customers are at the heart 
of our business as we strive all 
year round to deliver the 
lowest prices we can for the 
best-selling products which 
our customers need or want.

We are proud to operate in 
many different communities 
and areas, providing access  
to our variety goods offering 
locally, helping household 
budgets go that little bit 
further and creating new  
jobs every time we open a 
new store.

Why we engage 

How we engage, measure and monitor 

Examples of actions in 2021

Examples of outcomes in 2021

Links and more information

Customers

Providing great value to our customers is our 

Monitoring our like-for-like (“LFL”) sales trends.

core purpose as a business. We monitor and 

respond to our customers preferences and 

Commissioning third party customer exit data and card provider 

needs to ensure we maintain a compelling 

customer transaction analysis to monitor customer demand, 

product offering and price proposition at our 

preferences and requirements. 

stores. 

Holding in-store promotional themed events to measure customer 

response and reaction to extra value propositions in different product 

areas. 

Colleagues

Engagement with our colleagues is key to 

Regular engagement programmes including colleague listening groups, 

understanding how the business can support 

apprentice listening groups, new store and distribution centre colleague 

them in carrying out their roles effectively, make 

surveys and bi-annual business updates from management.

improvements in our business and recognise 

and reward exceptional performance. 

Annual colleague survey for Retail, Distribution and Central Support 

colleagues.

Development days and structured career progression programmes 

including promotion paths to Store Manager and Area Manager roles.

Twice yearly updates to the Board on colleague engagement by Carolyn 

Bradley, one of our Non-Executive Directors, as the Designated Director 

for Workforce Engagement. 

The Board reviews LFL sales data every month in the 
Group’s management account reports. This is analysed 
across each business fascia, the Grocery and General 
Merchandise product split and for each main product line 
within those categories.

The Group commissioned a study by Barclaycard in June 
2020 and again in April 2021 in relation to customer 
transactions at our B&M UK stores. The results of that in 
June 2020 were that 23% of card transaction customers 
had not shopped with B&M during the previous five 
months. In addition, 71% of those new card transaction 
customers shopped with B&M again during the 
subsequent nine months, with an average visit frequency of 
4.2x during that period. 

  See the 
Customer 
Feature on 
pages 10 to 11.

During the early part of the pandemic when shoppers were 
stockpiling goods, by tracking what lines of Grocery and FMCG 
products were selling through very quickly we were able to 
respond to the situation very rapidly. Our buying teams 
reprioritised orders with suppliers and we reorganised labour and 
picking in our distribution centres to make sure our stores were 
replenished with those stocks which were in high demand 
regularly to keep serving the needs of our customers. 

As a result of the Barclaycard study we believe that the value 
led pricing which we offer and our range coverage are 
significant factors in attracting new customers.

While town hall meetings with management and colleagues 
have not been possible during the pandemic, the business 
has managed to continue with listening groups in its Retail, 
Distribution and Central Support operations. It has also kept 
on track career progression training for colleagues looking to 
apply for Store Manager and Area Manager roles.

From our feedback with colleagues through our various 
engagement processes we identify key themes of “What You Said” 
by colleagues and responses to those by the business in relation 
to “What We Did”. Examples of outcomes from that process this 
year included:
•  a plan to improve the user experience in relation to the Hub 

  See the 
Colleagues 
section in the 
Corporate Social 
Responsibility 
report on pages 
34 and 35

The Annual Employee Survey “Your Say” was completed this 
year by our B&M and Heron Foods colleagues across all the 
main operating functions of those businesses. We continued 
to see in excess of 80% colleague satisfaction ratings 
measured against five key questions to gauging colleague 
response to how well they are kept informed about the 
business, what is expected of them, career development 
discussions, line manager support and leadership and how 
valued they feel they are by the business.

which is our e-portal for sharing daily operational 
communications with colleagues. That plan includes both 
technology and data improvements to make it more efficient 
for colleagues to find what current information they need more 
easily; and

•  a laptop roll-out programme to enable office based colleagues 

to work efficiently while working remotely with up to date 
secure access while off-site to the main operating systems.

To recognise the challenges which colleagues faced during the 
pandemic this year, with very high levels of demand for goods at 
stores and the need to react quickly in our distribution functions the 
B&M UK business gave store and distribution colleagues a further 
10% on top of their normal pay for the first 9 weeks of the financial 
year. In January they were also awarded ones weeks extra pay. 
Also any members of the Central Support function who were not 
members of our colleague bonus schemes received one-off 
bonuses in March 2021.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

45

 
 
Stakeholders and Section 172 statement 
continued

Why we engage 

How we engage, measure and monitor 

Examples of actions in 2021

Examples of outcomes in 2021

Links and more information

Communities

The relationships we have with the 
communities where we operate our stores and 
distribution centres are key to the sustainable 
development and growth of our business. We 
want to serve customers locally with what they 
want and at bargain prices. We also want to 
support the communities where we operate by 
providing jobs and career opportunities locally.

Evaluating real estate opportunities for opening new stores in 
catchments where we are either under-represented or not represented 
at all. This provides jobs and access to our value-led proposition to more 
communities every time we open new stores.

Providing support for the community at local and national levels where 
we can contribute to society more generally. Each time we open a new 
store in the UK we try to find a local hero to perform the ribbon-cutting 
ceremony to promote the good work they do in the community. We also 
encourage our store managers to maintain those relationships in the 
future and give continued support to those activities.

Suppliers

We regard our suppliers as key business 
partners. Many of them have worked with us 
for a number of years. We like to build long 
term relationships with suppliers to support our 
business. Our continued growth gives our 
suppliers the potential to grow with us, which 
also further strengthens those relationships.

There is regular engagement with the Group’s suppliers led by the 
Group’s Trading Director, Grocery Controller, senior members of the 
Group’s buying and merchandising teams and our Hong Kong based 
sourcing agents. This includes a range of supplier visits, meetings and 
presentations, factory visits and trade fair meetings in China, the UK and 
the EU with both existing and new suppliers. During the pandemic the 
ability to hold physical meetings has been curtailed and in place of that 
virtual meetings and conference calls have taken place instead.

Investors

Our investors include shareholders, 
bondholders and banks. They have a direct 
financial interest in the performance of our 
business and our continued success. 

The management team have roadshow presentations and one-to-one 
meetings with investor groups each year on the announcements of our 
half-year and full-year results. Presentations and conference calls with 
question and answer sessions are also held on the announcement of 
the Q1 and Q3 trading updates announcements. 

One-to-one conference calls and meetings are also held during the year 
with both existing and potential new institutional investors.

The pandemic has prevented management from holding physical 
meetings with investors, but in place of that webcasts, virtual meetings 
and conference calls have been held during the year. 

The Board reviews investor relations reports and market updates as a 
standing agenda item at each of its meetings throughout the year. It also 
has an investor relations agenda item with its corporate brokers at its 
strategy day meetings each year.

46

B&M European Value Retail S.A.  Annual Report & Accounts 2021

The Board continued to support the new store openings 

We opened 43 new B&M stores and 17 new Heron Foods stores 

programme of its B&M and Heron Foods businesses in 

(including relocations and closures) in the financial year under 

the UK. That also includes the relocation of stores in 

review, notwithstanding the challenges to the construction and 

existing areas where better real estate opportunities exist, 

contracting sector during the pandemic.

and capital and maintenance expenditure on stores 

ear-marked for refurbishment within the existing estate. 

In the UK this year we created over 7,200 new jobs in our  

B&M business.

The opening of new stores and relocations of stores (often 

to larger premises) create new jobs and promotion 

In response to the pandemic, B&M has delivered a total of £1m in 

opportunities at those stores and also in our distribution 

cash donations to foodbanks across the UK. We also temporarily 

centres, while our business continues to grow.

extended our colleague discount scheme to all National Health 

As the UK businesses were able to continue to trade and 

crisis, giving £4.9m of discounts in total to those key workers. 

provide essential goods during the pandemic, the Board 

B&M also re-introduced the discount for all NHS workers 

considered that it was in the best interests of the Group 

throughout January 2021 when the pandemic spiked again.

Service workers at our B&M UK stores during the peak of the 

and its stakeholders to waive the UK business rates relief 

in the year under review. 

  See the 

Social and 

Communities 

section in the 

Corporate Social 

Responsibility 

Report on pages 

37 and 38

The Group has repaid in full the furlough scheme assistance  

in the UK which was originally provided at the onset of the 

pandemic when the Group initially temporarily closed a  

small number of stores. Also the B&M UK and Heron Foods 

businesses decided to forego the business rates relief granted 

by the UK Government which amounts to approximately £80m 

in the financial year under review.

There has been a continuous rolling programme of 

During the year as well as using our main Hong Kong sourcing 

ensuring suppliers meet appropriate levels of external 

agent (“MTL”) to carry out social compliance audit checks on those 

audit social compliance checks. This is important to the 

suppliers which they introduce to B&M, the Board supported 

welfare of the employees of our suppliers, and the 

management’s decision to outsource the audit checking 

maintenance of their on-going trading relationships with 

processes to MTL in relation to the Group’s own direct/non-MTL 

our Group. 

sourced suppliers. This has enabled the Group to apply a 

consistent and established methodology and utilise MTL’s 

As referred above, the B&M and Heron Foods UK 

expertise and connections across Asia on B&M’s behalf. This 

businesses have continued with their new store openings 

has been more efficient as a central channel for carrying out this 

and existing store refurbishment programmes during the 

process for all suppliers rather than it being executed and spread 

year. This is important to our main building services 

across each of the individual in-house buying teams at B&M. 

contractors, many of whom have worked on stores with 

us for several years.

  See the 

Suppliers 

section of the 

Corporate Social 

Responsibility 

Report on pages 

39 and 40

The B&M UK business has continued to use its main store fit-out 

contractors where available to carry out new store opening  

and existing store estate refurbishment works during the year.  

That has provided them with a level of on-going work-streams 

where the sector in which those contractors operate has been 

severely impacted by the downturn in building investment 

activity generally in the UK during the pandemic.

The Board reviewed its financing structure during the year 

The Group successfully refinanced its senior bank debt facilities 

to with regard to the maturity timelines for its senior bank 

and bond in July 2020, which will now mature again in 2025. 

debt facilities which were due to mature in August 2021 

The bond was refinanced with a coupon of 3.625%, compared 

and bonds in February 2022.

with a coupon of 4.125% on the previous bond.

The B&M UK business generated strong cash flow 

The company declared a special dividend of 25p per share in 

reserves in the financial year under review. The Board 

November 2020 and also a further special dividend of 20p per 

considered within the context of its capital allocation policy 

share in January 2021, which were both within the Groups 

and its debt leverage ceiling policy, the opportunity to 

stated leverage ceiling of 2.25x net debt to adjusted EBITDA. 

make further returns to shareholders in addition to its 

ordinary dividend policy.

  See the Viability 

Statement 

on page 32 

and also the 

Financial review 

on page 18. 

 
Why we engage 

How we engage, measure and monitor 

Examples of actions in 2021

Examples of outcomes in 2021

Links and more information

Strategic Report

Corporate Governance

Financial Statements

Communities

The relationships we have with the 

Evaluating real estate opportunities for opening new stores in 

communities where we operate our stores and 

catchments where we are either under-represented or not represented 

distribution centres are key to the sustainable 

at all. This provides jobs and access to our value-led proposition to more 

development and growth of our business. We 

communities every time we open new stores.

want to serve customers locally with what they 

want and at bargain prices. We also want to 

Providing support for the community at local and national levels where 

support the communities where we operate by 

we can contribute to society more generally. Each time we open a new 

providing jobs and career opportunities locally.

store in the UK we try to find a local hero to perform the ribbon-cutting 

ceremony to promote the good work they do in the community. We also 

encourage our store managers to maintain those relationships in the 

future and give continued support to those activities.

Suppliers

We regard our suppliers as key business 

There is regular engagement with the Group’s suppliers led by the 

partners. Many of them have worked with us 

Group’s Trading Director, Grocery Controller, senior members of the 

for a number of years. We like to build long 

Group’s buying and merchandising teams and our Hong Kong based 

term relationships with suppliers to support our 

sourcing agents. This includes a range of supplier visits, meetings and 

business. Our continued growth gives our 

presentations, factory visits and trade fair meetings in China, the UK and 

suppliers the potential to grow with us, which 

the EU with both existing and new suppliers. During the pandemic the 

also further strengthens those relationships.

ability to hold physical meetings has been curtailed and in place of that 

virtual meetings and conference calls have taken place instead.

The Board continued to support the new store openings 
programme of its B&M and Heron Foods businesses in 
the UK. That also includes the relocation of stores in 
existing areas where better real estate opportunities exist, 
and capital and maintenance expenditure on stores 
ear-marked for refurbishment within the existing estate. 

The opening of new stores and relocations of stores (often 
to larger premises) create new jobs and promotion 
opportunities at those stores and also in our distribution 
centres, while our business continues to grow.

As the UK businesses were able to continue to trade and 
provide essential goods during the pandemic, the Board 
considered that it was in the best interests of the Group 
and its stakeholders to waive the UK business rates relief 
in the year under review. 

There has been a continuous rolling programme of 
ensuring suppliers meet appropriate levels of external 
audit social compliance checks. This is important to the 
welfare of the employees of our suppliers, and the 
maintenance of their on-going trading relationships with 
our Group. 

As referred above, the B&M and Heron Foods UK 
businesses have continued with their new store openings 
and existing store refurbishment programmes during the 
year. This is important to our main building services 
contractors, many of whom have worked on stores with 
us for several years.

Investors

Our investors include shareholders, 

The management team have roadshow presentations and one-to-one 

bondholders and banks. They have a direct 

meetings with investor groups each year on the announcements of our 

financial interest in the performance of our 

half-year and full-year results. Presentations and conference calls with 

business and our continued success. 

question and answer sessions are also held on the announcement of 

The Board reviewed its financing structure during the year 
to with regard to the maturity timelines for its senior bank 
debt facilities which were due to mature in August 2021 
and bonds in February 2022.

The Group successfully refinanced its senior bank debt facilities 
and bond in July 2020, which will now mature again in 2025. 
The bond was refinanced with a coupon of 3.625%, compared 
with a coupon of 4.125% on the previous bond.

the Q1 and Q3 trading updates announcements. 

One-to-one conference calls and meetings are also held during the year 

with both existing and potential new institutional investors.

The pandemic has prevented management from holding physical 

meetings with investors, but in place of that webcasts, virtual meetings 

and conference calls have been held during the year. 

The Board reviews investor relations reports and market updates as a 

standing agenda item at each of its meetings throughout the year. It also 

has an investor relations agenda item with its corporate brokers at its 

strategy day meetings each year.

The B&M UK business generated strong cash flow 
reserves in the financial year under review. The Board 
considered within the context of its capital allocation policy 
and its debt leverage ceiling policy, the opportunity to 
make further returns to shareholders in addition to its 
ordinary dividend policy.

The company declared a special dividend of 25p per share in 
November 2020 and also a further special dividend of 20p per 
share in January 2021, which were both within the Groups 
stated leverage ceiling of 2.25x net debt to adjusted EBITDA. 

We opened 43 new B&M stores and 17 new Heron Foods stores 
(including relocations and closures) in the financial year under 
review, notwithstanding the challenges to the construction and 
contracting sector during the pandemic.

In the UK this year we created over 7,200 new jobs in our  
B&M business.

  See the 
Social and 
Communities 
section in the 
Corporate Social 
Responsibility 
Report on pages 
37 and 38

In response to the pandemic, B&M has delivered a total of £1m in 
cash donations to foodbanks across the UK. We also temporarily 
extended our colleague discount scheme to all National Health 
Service workers at our B&M UK stores during the peak of the 
crisis, giving £4.9m of discounts in total to those key workers. 
B&M also re-introduced the discount for all NHS workers 
throughout January 2021 when the pandemic spiked again.

The Group has repaid in full the furlough scheme assistance  
in the UK which was originally provided at the onset of the 
pandemic when the Group initially temporarily closed a  
small number of stores. Also the B&M UK and Heron Foods 
businesses decided to forego the business rates relief granted 
by the UK Government which amounts to approximately £80m 
in the financial year under review.

During the year as well as using our main Hong Kong sourcing 
agent (“MTL”) to carry out social compliance audit checks on those 
suppliers which they introduce to B&M, the Board supported 
management’s decision to outsource the audit checking 
processes to MTL in relation to the Group’s own direct/non-MTL 
sourced suppliers. This has enabled the Group to apply a 
consistent and established methodology and utilise MTL’s 
expertise and connections across Asia on B&M’s behalf. This 
has been more efficient as a central channel for carrying out this 
process for all suppliers rather than it being executed and spread 
across each of the individual in-house buying teams at B&M. 

The B&M UK business has continued to use its main store fit-out 
contractors where available to carry out new store opening  
and existing store estate refurbishment works during the year.  
That has provided them with a level of on-going work-streams 
where the sector in which those contractors operate has been 
severely impacted by the downturn in building investment 
activity generally in the UK during the pandemic.

  See the 
Suppliers 
section of the 
Corporate Social 
Responsibility 
Report on pages 
39 and 40

  See the Viability 
Statement 
on page 32 
and also the 
Financial review 
on page 18. 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

47

 
Corporate Governance

Chairman’s introduction

Dear Shareholder,

We have continued to evolve our approach to 
corporate governance in line with the growth 
and development of our Group in this last year 
and our admission to the FTSE 100 Index in 
September 2020. We have applied our values in 
our Board decision making and considered the 
interests of our stakeholders. We have also 
recognised the continued growing importance  
of environmental, social and governance (“ESG”) 
issues, the need for greater gender diversity 
within our Board and Executive Committee, and 
the constantly developing framework of 
reporting requirements. Covid-19 and Brexit have 
also brought a series of governance challenges 
which we have responded to. Some key points 
are summarised below.

Board changes
We have continued to evolve the membership of 
the Board and our succession plans during the 
year.

In particular we appointed a new Chief Financial 
Officer to Board in the year. Further details of  
that appointment process are set out in the 
Nomination Committee report on page 64 
below.

The Board has continued to progress its planning 
in relation to its gender diversity balance 
following the retirement of one of its female 
members in January 2020. Details of that 
process are also included in the Nomination 
Committee report.

As referred to on page 4 above, Gilles Petit has 
notified the Company that he will not be 
standing for re-election as a Non-Executive 
Director of the Board at the AGM on 29 July 2021 
as he wishes to pursue opportunities supporting 
start-up businesses. 

Directors’ remuneration policy 
The Directors’ Remuneration Policy is due for 
renewal this year. A revised three year policy is 
being proposed for shareholder approval at our 
AGM on 29 July 2021. We intend to maintain the 
same overall structure to that of the existing 
policy, which has worked well and been popular 
with shareholders as reflected in their voting 
each year. 

Details of the proposed policy are set out in our 
Directors’ Remuneration Policy report on pages  
66 to 89 below. We hope that shareholders will 
support the new policy which aims to retain, 
incentivise and attract talent in relation to our 
senior executive management team. 

ESG
As a Board we continue to maintain high 
standards of corporate governance to support 
the delivery of our overall vision and purpose as 
a business and our values (see page 45) which 
underpin our culture of being proud of 
everything we do. 

We recognise that ESG is of increasing 
importance to our stakeholders. In relation to 
environmental outputs our focus is on how 
efficiently we can do things while we continue to 
grow our business at a significant rate. At the 
same time we are providing communities with 
increased access to our bargain priced goods 
and creating new jobs from our store opening 
programmes. Managing our businesses well to 
consistently produce returns for our investors is 
also a central part of the good governance of our 
Group. More details of our ESG activities and 
outputs are contained in our Corporate Social 
Responsibility report on pages 33 to 43 above. 

We remain committed to the continued 
development of our strategy and disclosures in 
relation to ESG, while we determine as a Board 
(along with the management team), what the 
right standards and targets are for us to 
benchmark ourselves against in both the short 
and longer term as a value retailer and high 
growth business. 

We intend to develop our ESG strategy further in 
FY22, including the setting of appropriate targets 
and preparing to comply with the Task Force on 
Climate-related Financial Disclosures reporting 
requirements.

Peter Bamford
Chairman

We have continued 
to evolve our 
approach to 
corporate 
governance

48

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Covid-19 and our stakeholders
I have referred to the way the business has 
addressed the challenges of Covid-19 in relation 
to trading in the Chairman’s Statement on page 
4 of the Strategic Report. 

The risks posed by Covid-19 to our business and 
stakeholders have been mitigated very 
effectively by the key actions taken in FY20 in 
relation to our supply chain before the pandemic 
came to the UK and those in FY21. The actions 
taken in FY21 are described in the CEO’s review 
on page 14 and in Principal Risks section of the 
Strategic Report on page 24.

Our main aim throughout the pandemic has 
been to ensure that the welfare of our 
colleagues and customers is protected, while 
helping customers to access essential goods 
from our stores. True to one of our key values, 
our colleagues have made everyone at B&M 
very proud of the way they have done that 
during a very challenging time. 

Brexit 
In December 2020 we held an EGM for the 
adoption of resolutions to address changes to 
the regulatory regime applicable to B&M as  
a Luxembourg registered company as a 
consequence of the UK’s exit from the EU.  
The two main aspects of that in relation to the 
dematerialisation of our shares and the 
framework in relation to the regulation of 
takeovers were approved by shareholders and 
implemented ahead of the end of the 
transitional period of the UK’s exit from the EU  
on 31 December 2020.

Board Effectiveness
We carried out an internal Board evaluation 
process this year. Details of the process and 
feedback from that review, along with actions 
arising from it are set out on page 56 below. 

Peter Bamford
Chairman
2 June 2021

Annual Report & Accounts 2021

B&M European Value Retail S.A.

49

Corporate Governance

Board of Directors

The Board of Directors of  
B&M European Value Retail S.A.

Peter Bamford
Non-Executive Chairman  
of the Board and Chairman  
of the Nomination Committee

Simon Arora
Chief Executive Officer

Alex Russo
Chief Financial Officer

Ron McMillan
Senior Independent Non-Executive 
Director and Chairman of the  
Audit & Risk Committee 

Appointment: March 2018 

Appointment: December 2004 

Appointment: November 2020 

Appointment: May 2014 

Peter joined the Board of B&M as 
Non-Executive Chairman on 1 March 
2018. He has extensive experience,  
in both Executive and Non-Executive 
roles, of the retail sector and high 
growth international businesses and 
brands. He is also a seasoned PLC 
Director and Chairman having served 
on PLC boards for over 24 years in a 
variety of roles. In his non-executive 
career this has included Chairman of 
Superdry plc, Deputy Chairman and 
Senior Independent Director of Spire 
Healthcare plc and Non-Executive 
Director at Rentokil-Initial plc. In his 
executive career he was a Director of 
Vodafone Group Plc from 1998 to 2006 
where he held senior executive roles, 
including Chief Marketing Officer and 
Chief Executive of Vodafone NEMEA 
region. Prior to that he held a number 
of board and senior executive positions 
with leading retailers including WH 
Smith, Tesco and Kingfisher. Peter is 
also the Chairman of the Nomination 
Committee of B&M.

Simon has been Chief Executive Officer 
of the B&M Group since 1 December 
2004. He has a background in 
consumer goods, corporate finance 
and consulting having been a 
co-founder and Managing Director of 
wholesale homeware business, Orient 
Sourcing Services, before acquiring 
B&M jointly with his family and prior to 
that holding various positions with 
McKinsey & Co., 3i and Barclays Bank. 
Simon is also a member of the 
Nomination Committee of B&M.

Alex joined the B&M Group on 
5 October 2020 and the Board as the 
Group’s Chief Financial Officer on 
16 November 2020. He has previously 
had a number of senior executive 
board positions with leading UK and 
International retailers including Asda, 
Tesco, Kingfisher and Wilko. He served 
as Chief Financial Officer at Walmart’s 
Asda business between 2014 and 2018. 
His retail career covers the UK, Europe 
and Asia. 

Until 2013 Ron worked in PwC’s 
assurance business for 38 years and 
has deep knowledge and experience 
in relation to auditing, financial 
reporting, regulatory issues and 
governance. He was the Global 
Finance Partner and Northern Regional 
Chairman of PwC in the UK and Deputy 
Chairman of PwC in the Middle East 
and acted as the audit engagement 
leader to a number of major listed 
companies. Ron is the Senior 
Independent Director of B&M. He also 
chairs the Audit & Risk Committee and 
is a member of the Remuneration and 
Nomination Committees of B&M. 

External appointments 
He is the Chairman of N Brown Group 
PLC, the Senior Independent Director 
and Audit Committee Chairman of  
SCS PLC and Chairman of the Audit 
Committee of HomeServe plc.

Committee membership: 

Committee membership: 

Committee membership: 

Committee membership: 

NOM

NOM

–

A&R

REM

NOM

50

B&M European Value Retail S.A.  Annual Report & Accounts 2021

 
 
Strategic Report

Corporate Governance

Financial Statements

Committee membership key

A&R Audit & Risk

REM Remuneration

NOM Nomination

Committee Chair

Tiffany Hall
Independent  
Non-Executive Director and Chair  
of the Remuneration Committee

Carolyn Bradley
Independent  
Non-Executive Director

Gilles Petit
Independent  
Non-Executive Director

Appointment: September 2018 

Appointment: November 2018 

Appointment: May 2019 

Tiffany’s experience is in marketing, 
sales and customer services. She 
previously served as CEO of BUPA 
Home Healthcare, Marketing Director 
at BUPA, Head of Marketing at British 
Airways and also Chair of Airmiles and 
BA Holidays. Prior to that, she held 
various other senior positions at British 
Airways including Head of UK Sales 
and Marketing. Tiffany is the Chair of 
the Remuneration Committee and a 
member of the Nomination Committee 
of B&M. 

External appointments 
She is a Non-Executive Director of The 
Hut Group plc, The British Standards 
Institution and Symington Family 
Estates.

Carolyn has an experienced retail and 
consumer business background. She 
worked for Tesco for over 25 years until 
2013. During that time she held a 
number of senior positions, including 
Chief Operating Officer of Tesco.com, 
Commercial Director for Tesco Stores, 
Tesco Marketing Director (UK) and 
Group Brand Director. Carolyn is a 
member of the Audit & Risk, 
Remuneration and Nomination 
Committees of B&M. 

External appointments 
She is the Senior Independent Director 
of Marston’s PLC and also SSP Group 
plc, and a Non-Executive Director of 
The Mentoring Foundation and Majid Al 
Futtain Retail LLC, and a Trustee and 
Deputy Chair of Cancer Research UK. 

Gilles Petit has many years of  
senior management experience in 
multinational retail businesses in 
Europe. He previously served as  
CEO of the hypermarkets division  
of Promodès and then as CEO of 
Carrefour in Belgium, Spain and 
subsequently France. He also served 
as the CEO of Elior until 2015 and  
then as CEO of Maisons du Monde  
until 2018. Gilles is a member of  
the Audit & Risk and Nomination 
Committees of B&M. 

External appointments 
He is a Non-Executive Director of 
Lagardère SCA.

Outgoing members

Paul McDonald
Chief Financial Officer 

Retirement: November 2020

Paul served as the Group’s Chief 
Financial Officer from May 2011,  
prior to B&M’s flotation in 2014, and 
continued in that role until November 
2020. He retired from the Board on 
15 November 2020. 

Committee membership: 

Committee membership: 

Committee membership: 

REM

NOM

A&R

REM

NOM

A&R

NOM

Carolyn is also the Designated 
Non-Executive Director for  
Workforce Engagement.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

51

 
 
 
 
Corporate Governance

Corporate governance report

Background
This report sets out the main elements of the Company’s corporate 
governance structure and how it complies with the UK Corporate 
Governance Code. It also includes information required by the Listing Rules 
and the UK FCA Disclosure and Transparency Rules (“DTR’s”). 

Code compliance
The Board is committed to high standards of corporate governance. Except 
where referred to on page 77, the Company has complied throughout the 
year under review with the provisions of the UK Corporate Governance Code 
published in July 2018 (the “Code”) and the DTRs. A copy of the Code is 
available on the UK Financial Reporting Council’s website at www.frc.org.uk.

How we govern
The Board and Committee structure of the Company is as follows:

B&M’s Board
The Board of Directors of B&M as at the date of this report has 7 members comprising the Chairman,  
2 Executive Directors & 4 Independent Non-Executive Directors.

  See pages 50 and 51 for more information

Audit & Risk  
Committee
This committee is made up of 3 
Independent Non-Executive Directors 

The main responsibilities of the 
Committee are:
 –

reviewing and monitoring the 
integrity of the financial statements 
and price sensitive financial 
releases of the Company; 

 – monitoring the quality, 

 –

effectiveness and independence of 
the external auditors and 
approving their appointment fees; 
 – monitoring the independence and 
activities of the Internal Audit 
function; 
assisting the Board with the risk 
management strategy, policies 
and current risk exposures; 
reviewing the adequacy and 
effectiveness of the Group’s 
internal financial controls and 
control and risk management 
systems; and

 –

 – maintaining effective oversight of 
compliance by our UK businesses 
with the Groceries Supply Code of 
Practice. 

   See page 58 for a copy  
of the Committee’s report

Nomination  
Committee
This committee is made up of the 
Chairman, CEO and 4 Independent 
Non-Executive Directors 

Remuneration  
Committee
This committee is made up of 3 
Independent Non-Executive Directors 

Workforce Engagement 
NED
Carolyn Bradley is the Designated 
Non-Executive Director for Workforce 
Engagement

The main responsibilities of the 
Committee are:
 –

 –

 –

 –

 –

reviewing the structure, size and 
composition of the Board, including 
the balance of Executive and 
Non-Executive Directors; 
putting in place plans for the 
orderly succession of appointments 
to the Board and to senior 
management; 
identifying and nominating 
candidates, for approval by the 
Board, to fill Board vacancies as 
and when they arise; 
ensuring, in conjunction with the 
Chairman of the Company, that 
new Directors receive a full, formal 
and tailored induction; and
keeping under review the 
leadership and senior 
management needs of the Group 
including executive and 
Non-Executive Directors and the 
wider senior management team, 
with a view to ensuring the 
continued ability of the Group to 
compete effectively in the 
marketplace. 
   See page 64 for a copy  
of the Committee’s report

The main responsibilities of the 
Committee are:
 –

 –

 –

 –

 –

setting the policy for the Group on 
executive remuneration; 
determining the level of 
remuneration of the Chairman, the 
Executive Directors of the Company 
and the first layer of senior 
management of the Group below 
the Board and the Group’s General 
Counsel; 
preparing an annual Directors’ 
Remuneration Report for approval 
by shareholders at the Annual 
General Meeting of the Company; 
designing share schemes for 
approval by the Board for 
employees and approving awards 
to Executive Directors and certain 
other senior management of the 
Group; and 
reviewing pay and conditions 
across the Group’s wider 
workforce. 

   See page 66 for a copy  
of the Committee’s report

The main responsibilities of this role are 
the governance and oversight of the 
following matters:
 –

to consider with the Board the 
mechanisms required from time to 
time by the Group in relation to 
Workforce Engagement to enable 
the Board to be appropriately 
appraised on colleague 
engagement;
to co-ordinate such direct 
engagement between the 
Non-Executive Directors and the 
workforce as is considered 
appropriate;
to ensure the Workforce 
Engagement mechanisms which 
are approved by the Board are put 
in place and are effective; 
to report on the outputs from those 
mechanisms to the Board at least 
twice a year, and make any 
recommendations arising from 
those reports to the Board; and
the holder of this office is also 
supported by members of the 
senior executive team of the Group 
who are responsible for the day to 
day implementation of the 
Workforce Engagement 
mechanisms by the Group.

 –

 –

 –

 –

Terms of Reference of each of the Committees are available on B&M’s website at  
www.bandmretail.com

   See page 34 on  

Workforce Engagement

Executive Management
The Executive Directors of the Group and of its three main businesses are responsible for the day to day 
operational and strategic matters in relation to each of the businesses of the Group, which includes B&M, 
Heron Foods and Babou. Members of the broader senior executive team hold regular monthly meetings led 
by the CEO to review progress and management activities of the Group.

52

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Corporate Governance

Financial Statements

Members of the broader senior management 
teams of B&M, Heron Foods and Babou 
participate at meetings of the Board and store 
tours with the Board during the course of the year, 
and attend the annual strategy day of the Group 
and strategy sessions of the Board held during the 
course of the year on the relevant business fascias. 
During the pandemic there have only been a few 
opportunities for physical meetings and store tours 
due to restrictions on travel and social distancing. 
However the Board intends to resume its usual 
programme of meetings and store tours as soon 
the lifting of restrictions allow for it and normal 
travel can be resumed. 

The implementation of the Board approved 
strategy, policies and decisions are delegated to 
the Executive Directors of the Company to adopt 
them in relation to the day to day operational 
management of the Group’s main businesses. 
The Executive Directors are also supported by 
senior management teams in each of the B&M, 
Heron Foods and Babou businesses of the 
Group. The leadership teams of those businesses 
regularly have business update and trading 
review meetings with the Group CEO and CFO. 

Management responsibilities
The Executive Directors of the Group and of its 
three main businesses are responsible for the day 
to day operational and strategic matters in relation 
to each of the businesses of the Group, which 
includes B&M, Heron Foods and Babou. Members 
of the broader senior executive team hold regular 
monthly meetings led by the CEO to review 
progress and management activities of the Group.

Board responsibilities
The Board is collectively responsible for the 
strategy and long-term success of the Group, and 
for ensuring there is an effective system of 
internal controls within the Group for the 
assessment and management of key risks.

The Board has delegated certain responsibilities to 
three main Committees to assist in discharging its 
duties and the implementation of matters approved 
by it (see the table on page 52). The reports of each 
of the Committees for the year under review are set 
out on pages 58, 64 and 66.

A detailed presentation of each of the B&M, 
Heron Foods and Babou businesses and their up 
to date trading performance is provided by the 
CEO at each Board meeting, together with 
comprehensive financial reports and analyses 
presented by the CFO. During those months that 
fall outside the regular cycle of Board meetings, 
the CEO and CFO also provide reports and 
management accounts packs updating the 
Board on the current trading performance of 
each of the Group’s businesses.

Schedule of matters reserved to the Board
The following matters are reserved to the Board 
for its approval:

Approve
•  approving the long-term strategy and 

objectives of the Group and reviewing the 
Group’s performance and management 
controls; 

•  approving any changes to the capital 

structure of the Group; 

•  approving the financial reporting, budgets, 
dividend policy and any significant changes 
in accounting policies and practices of the 
Group; 

•  approving any major capital projects of the 

Group; 

•  approving the structure, size and composition 

of the Board and remuneration of the 
Non-Executive Directors; 

•  approving and supervising any material 

litigation, insurance levels of the Group and 
the appointment of the Group’s professional 
advisers; 

Ensure
•  ensuring a satisfactory dialogue with 
shareholders based on the mutual 
understanding of objectives; 

•  ensuring the maintenance of a sound system 
of internal controls and risk management; 
and

Review
• 

reviewing the Company’s overall corporate 
governance and approving the division of 
responsibilities of members of the Board.

Board and Committee attendance at scheduled video conferences and meetings during FY21:

Directors

Peter Bamford – Chairman

Simon Arora

Alex Russo (appointed 16 November 2020)1

Ron McMillan

Tiffany Hall

Carolyn Bradley

Gilles Petit

Directors who retired from the Board during FY21

Paul McDonald (retired 15 November 2020)2

Board
6
Attended

Audit & Risk 
Committee
3
Attended

Nomination 
Committee
3
Attended

Remuneration 
Committee 
5
Attended

6

6

2

6

6

6

6

4

–

–

–

3

–

3

3

–

3

3

–

3

3

3

3

–

–

–

–

5

5

5

–

–

1.  Alex Russo has a full attendance record during the period from his appointment to the Board on 16 November 2020 for the year under review. 
2.  Paul McDonald had a full attendance record up to his retirement from the Board on 15 November 2020 for the year under review. 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

53

Corporate governance report  
continued

A number of additional ad hoc video conferences 
were also held on particular matters between the 
regular scheduled programme above.

In addition to the regular scheduled video 
conference discussions, the Board and 
Committees have passed a series of written 
resolutions during the year in relation to the 
formal decisions taken by them. 

Also during the year video conference 
discussions between the Non-Executive Directors 
and Chairman have taken place and also 
between the Non-Executive Directors without  
the Chairman being present.

The Chairman has also had one-to-one 
discussions with each of the Independent 
Non-Executive Directors.

The Company held two general meetings of 
shareholders in the year under review, being the 
Annual General Meeting on 18 September 2020 
and an Extraordinary General Meeting on 
3 December 2020.

Board composition
In November 2020, Alex Russo was appointed as 
an Executive Director and Group CFO and Paul 
McDonald retired as an Executive Director and 
Group CFO.

The Board comprises the Chairman, 2 Executive 
Directors, being the CEO and CFO, and 4 
Independent Non-Executive Directors.

The Code recommends that at least half of the 
Board, excluding the Chairman, should comprise 
Independent Non-Executive Directors. The 
Company met this requirement during the whole 
of the year under review, with each of Ron 
McMillan, Tiffany Hall, Carolyn Bradley and Gilles 
Petit being Independent Non-Executive Directors. 
Following the year end this requirement 
continued to be met and it will also continue to be 
met notwithstanding that Gilles Petit will not be 
seeking re-election to the Board at the AGM on 
29 July 2021. 

Each of the Independent Non-Executive Directors 
who served during the year under review was and 
continues to be considered by the Board to be 
independent in character and judgment and are 
free from relationships or circumstances which 
may affect, or could appear to affect their 
judgment as Directors. Independence is 
determined by ensuring that the Non-Executive 
Directors do not have any material business 
relationships or arrangements (apart from their 
fees for acting as Non-Executive Directors) with the 
Group or its Directors, which in the opinion of the 
Board could affect their independent judgment.

Simon Arora, Bobby Arora and Robin Arora and 
SSA Investments S.à.r.l. (“SSA Investments”) 
(together “Arora Family”) entered into a relationship 
agreement with the Company (the “Relationship 
Agreement”) which came into effect on the 
admission of the Company’s shares to trading on 
the London Stock Exchange in June 2014 and 
which continues to remain in force. Under the 
terms of that agreement for as long as the Arora 
Family, together with their associates, hold 10% or 
more of the ordinary shares in the capital of the 
Company, they are entitled to appoint one Director 
to the Board, and the first Director appointed by 
them is Simon Arora. At the year ended 31 March 
2021, SSA Investments (together with Praxis 
Nominees Limited as its nominee) held 10.98% of 
the total issued shares in the Company.

The Board believes that the terms of the 
Relationship Agreement will continue to ensure 
that the Company and other members of the 
Group are capable of carrying on their business 
independently of the Arora Family and that 
transactions and relationships between them 
and the Group are at arm’s length on normal 
commercial terms.

All Directors have service agreements or letters of 
appointment in place and the details of the terms 
of them are set out in the Directors’ Remuneration 
Report on pages 66 to 89.

Diversity policy
The overall objective of the Company’s Diversity 
Policy is to ensure that the Company has a 
well-balanced Board at all times in terms of the 
necessary skills, experience and independence of 
character and judgement of its members, for the 
Group to be managed effectively for its long-term 
success.

Appointments to the Board are based on merit so 
that the best candidates are appointed, but within 
that the Company recognises the value which a 
diverse Board brings to the business and it 
embraces diversity in relation to gender, race, age, 
educational and professional backgrounds. Along 
with that criteria, diversity in relation to 
international experience (in particular in relation to 
the Group’s chosen markets), recent senior 
management or professional experience in retail 
and/or supply chain sectors and functional 
experiences in relation to membership and 
chairmanship of board committees are also 
relevant criteria of the Company.

Details of the Company’s gender diversity in 
relation to the management of the Group are 
included in the Corporate Social Responsibility 
Report on page 33. During the year under review 
the Company had two female Board members. 
One of the female Board members also chairs 
one of the three main standing Committees of 
the Board. The percentage of female Board 

54

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Board composition

Chairman 

Executive  
Directors 

Independent 
Non-Executive 
Directors

1

2

4

Division of responsibilities
There is a clear division of the roles and 
responsibilities between the Chairman and the 
CEO and no individual has unrestricted powers 
of decision-making.

Chairman’s key responsibilities:
Peter Bamford, as the Chairman of the Board, 
is responsible for leading the Board and 
ensuring its effectiveness, setting its agenda 
and high standards of corporate governance. 
The Chairman facilitates the contribution of 
the Non-Executive Directors and constructive 
relations between them and the Executive 
Directors.

Chief Executive key responsibilities:
Simon Arora, as the Group CEO, is responsible 
for the day-to-day management of the Group 
and implementation of strategy approved by 
the Board and other Board decisions. His role 
is supported by the Group CFO and the senior 
executive management teams in each of the 
Group’s businesses.

members as at the year-end was 28.6%. The 
Company is also planning to appoint another 
female Non-Executive Director to the Board. It is 
currently undertaking a search and selection 
process and expects to have concluded that 
appointment before the end of the calendar year.  
In addition, Gilles Petit is not standing for 
re-election to the Board at the AGM on 29 July 
2021, as referred to on page 4 above. In 
consequence of these changes, the Board will 
have at least 33% female representation by the 
time of the 2021 AGM.

The Executive Committee of the first level of senior 
management below the Board has one female 
member out of a total of six members, being the 
Group People Director. Prior to February 2020 the 
Executive Committee did not have any female 
members.

Strategic Report

Corporate Governance

Financial Statements

Conflict of interests
Simon, Bobby and Robin Arora own all the shares 
in SSA Investments S.à.r.l., which (together with 
Praxis Nominees Limited as its nominee) holds 
10.98% of the ordinary share capital and voting 
rights in the Company either directly or indirectly 
as the beneficial owner.

•  copies of all the reports referred to above and 
the Sponsor’s Opinion are reviewed by the 
Related Party Transactions Committee on 
behalf of the Board, and, in its updates to the 
Board the Committee provides copies of all 
the above reports and opinions to the Board; 
and

Simon Arora, Bobby Arora, Ropley Properties Ltd 
and Triple Jersey Ltd are all landlords of certain 
properties leased by the Group. Ropley Properties 
Ltd and Triple Jersey Ltd are owned by Arora 
family trusts.

• 

the Related Party Transactions Committee of 
the Board considers the appropriateness of 
the relevant transactions independently of 
Arora family interests, and the CEO, Simon 
Arora, does not participate in those 
deliberations.

Except as referred to above there are no potential 
conflicts of interest between any of the Directors 
or senior management with the Group and their 
private interests.

The same process above applies to the purchase 
of freehold store premises by the Group from 
those related parties.

There is an established process of the Board for 
regularly reviewing actual or potential conflicts of 
interest. In particular there is a process for 
reviewing property lease transactions proposed to 
be entered into by related parties of Directors with 
any entities in the Group, including the provision of 
professional advice and consideration of it by a 
Related Party Transactions Committee of the 
Board (which includes the Chairman of the Board, 
Chairman of the Audit & Risk Committee and the 
General Counsel of the Group) and also by the 
Company’s Sponsor in providing its opinion on the 
application of the Listing Rules and the applicability 
and appropriateness of any exemptions in respect 
of any transactions in the ordinary course of 
business. Each of the transactions are also 
reported to general meetings of shareholders’ in 
accordance with Luxembourg Company Law. The 
above processes include:
• 

reports by the Property Estates team of B&M 
on the relevant subject store’s suitability and 
location and details of the principal terms of 
the proposed lease;

• 

• 

reports from the external Property 
Consultants of B&M who are retained to 
advise on new store acquisitions, store 
suitability and location strategy;

reports from external independent Property 
Consultants on the principal commercial 
terms of the proposed lease and site location 
of the proposed new store;

•  each of the Chairman and General Counsel, 

and also independently of them, the 
Company’s Sponsor, discuss where necessary, 
the reports of the external independent 
Property Consultants with them as part of the 
process of the review by the Related Party 
Transactions Committee of the Board;

• 

the Company’s Sponsor provides a written 
opinion to the Company in advance of the 
Related Party Transactions Committee’s 
consideration of the relevant proposed 
transactions;

In addition to the above processes, the Chairman 
of the Audit & Risk Committee monitors on behalf 
of the Board a rolling report produced to the 
Related Party Transactions Committee, the Board 
and the Sponsor, which is updated throughout 
the year, on the number of related party leases 
and rents as a proportion of the overall property 
estate and rents of the Group.

There is a Board approved policy in relation to the 
use and chartering by the Group of a private jet 
owned by Arora family interests for business 
travel by executives and other colleagues, in 
instances where commercial operator direct flight 
schedules are either not available or timings are 
not feasible. The chartering of the plane by the 
Group is with the third party operator and CAA 
licence holder (not with Arora family interests as 
the owner of the plane). The Related Party 
Transactions Committee has oversight on behalf 
of the Board of the usage and costs, to ensure it 
complies with the Board approved policy for 
business use only and that costs do not exceed 
market rates. These transactions are within the 
exemption for small related party transactions 
under the Listing Rules, being below 0.25% under 
the class tests.

See pages 92 and 93 in relation to details of 
related party transactions entered into in the 
financial year 2020/21 and also as set out in note 
27 on pages 147 and 148 of the financial 
statements.

Audit & Risk Committee
The Audit & Risk Committee consists of 3 
Independent Non-Executive Directors and the 
Chairman of the Committee has recent and 
relevant financial experience.

The members of the Committee during the year 
under review were Ron McMillan (Chair), Carolyn 
Bradley and Gilles Petit. The Committee as a whole 
has competence relevant to the retail sector. See 
further the biographies of each of the members of 
the Committee on pages 50 and 51 above.

The duties of the Committee as delegated by the 
Board are contained in the terms of reference 
available on the Group’s corporate website (as 
referred to above) and are also summarised in 
the table on page 52 above.

All meetings of the Committee are attended by the 
CFO and the Group’s General Counsel. The 
Chairman of the Board and the CEO are also invited 
to attend. The Group’s Internal Audit function and 
the Luxembourg and UK audit partners of the 
Group’s external auditors also attend.

The Audit & Risk Committee Report on pages 58 
to 63 sets out details of the role and activities of 
the Committee in the last financial year.

Remuneration Committee
The Remuneration Committee consists of 3 
Independent Non-Executive Directors. The 
members of the Remuneration Committee during 
the year under review were Tiffany Hall (Chair), 
Ron McMillan and Carolyn Bradley.

The terms of reference of the Remuneration 
Committee are available on the Group’s 
corporate website (as referred to above) and are 
also summarised in the table on page 52 above.

All meetings of the Committee are attended by 
the Group’s General Counsel and also the 
Chairman of the Board and the CEO regularly 
attend meetings of the Committee, in each case 
at the invitation of the Chair of the Committee.

The Committee also retained FIT Remuneration 
Consultants LLP until November 2020 and thereafter 
PricewaterhouseCoopers LLP as external advisors 
who attended and participated at all meetings 
during the periods of their appointment at the 
request of the Chair of the Committee.

The Directors’ Remuneration Report on pages  
66 to 89 sets out details of the role and activities 
of the Remuneration Committee in the last 
financial year.

Nomination Committee
The Nomination Committee consists of 6 
Directors, being the Chairman of the Board (who 
chairs the Nomination Committee), the CEO and 
each of the 4 Independent Non-Executive 
Directors of the Company. The members of the 
Nomination Committee during the year under 
review were Peter Bamford (Chairman of the 
Committee), Simon Arora (CEO), Ron McMillan, 
Tiffany Hall, Carolyn Bradley and Gilles Petit. 

All meetings of the Committee are also attended 
by the Group’s General Counsel, at the invitation 
of the Chairman of the Committee.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

55

Corporate governance report  
continued

The duties of the Nomination Committee as 
delegated to it by the Board are contained in the 
terms of reference available on the Company’s 
corporate website (as referred to above) and are 
also summarised in the table on page 52 above.

The Nomination Committee Report on pages 64 
to 65 sets out details of the role and activities of 
the Committee in the last financial year.

Board and Committees 
effectiveness review
Board and Committee effectiveness reviews 
were conducted in the year under review. As part 
of that process the chairman had discussions 
with Executive Directors on a one-to-one basis, 
the Non-Executive Directors on a one-to-one and 
together as a group to discuss matters relating to 
the Board, its balance and monitoring of the 
exercise of powers of the Executive Directors. 

The Directors completed confidential 
questionnaires in relation to the Board and each 
of its three main standing Committees. The 
process was co-ordinated by the Group’s General 
Counsel and he prepared a report on the 
feedback provided by the Directors which was 
then presented to the Board who discussed the 
main themes and points arising from it. 

The review was very positive overall. The key 
themes identified from the review were gender 
diversity, executive team development, retention 
and succession, international strategy including 
the on-going development of the model of the 
business in France, continuation of the rolling 
programme of deep dive discussions on key 
strategic matters and moving ahead with the 
next stage of development of the Group’s ESG 
strategy in FY22. 

In relation to those areas so far the following 
steps have been taken:
•  as set out on page 65 the Company is actively 

seeking to appoint a further female 
Non-Executive to the Board by the time of the 
forthcoming AGM or as soon as reasonably 
practical thereafter; 

•  over the last few years there has been a 

strengthening of the broader management 
team in the UK and France. See page 30 
above. The Group People Director has also 
developed a succession plan in relation to a 
number of the key roles in those teams. There 
is still some work to be done in relation to that 
and it remains a continuing programme of 
action for the Nomination Committee and the 
management team; 

•  at the Board’s annual strategy day in March 
2021 a rolling programme of deep dive 
subjects was agreed to be scheduled for the 
year ahead. That also included a deep dive in 
relation to the French business following the 
work which has been carried out in the last 
year in relation to the refinement of product 
mix and the re-branding and new layouts of a 
number of the stores in the French business to 
the B&M fascia and format; and

• 

the Board discussed the development of its 
ESG strategy for FY22 at its annual strategy 
day in March 2021 and identified a number of 
potential avenues for further evaluation by the 
management team including what type of 
reporting standards and metrics might be 
appropriate to B&M as a value retailer. 

In relation to other Code matters regarding the 
effectiveness of the Board and its members, 
where Directors have external appointments, the 
Committee and the Board are satisfied that they 
do not impact on the time the Director needs to 
devote to the Company.

Appointments, induction and development
Where any new Director is appointed by the 
Board, the Nomination Committee lead the 
process, evaluate the balance of skills, experience, 
independence, and knowledge and diversity on 
the Board. In light of that process it approves a 
description of the role and capabilities required 
and identifies candidates for the Board to consider 
using external search consultants.

All new Directors receive a full, formal and 
tailored induction programme and briefing with 
members of senior management. They are also 
required to meet major shareholders where 
requested.

A manual of documents is available for new 
Directors containing information about the 
Group, Directors’ duties and liabilities under 
Luxembourg Company Law and obligations 
under the Listing Rules, DTRs and the EU and UK 
Market Abuse Regulations, together with 
governance policies and the UK Corporate 
Governance Code.

The induction of Alex Russo as a new Executive 
Director and Group CFO took place this year with:
•  a series of structured meetings with the CEO, 

Group Trading Director, Group People 
Director, the Group’s General Counsel and 
members of the broader senior management 
team of B&M;  

•  meetings with the CEO and Finance Director 
of Heron Foods and tour of their head office 
and distribution centre; and 

•  virtual meetings with senior management  

of Babou. 

In relation to corporate governance he was 
provided with a comprehensive manual of 
documents in relation to all main aspects of 
B&M’s governance and compliance as a 
Luxembourg registered company and as a UK 
listed company. He also had meetings with the 
Group’s General Counsel in relation to the 
workings of the Board and each of its 
Committees.

The Directors update their knowledge and 
familiarity with the businesses of the Group 
throughout each year with a mix of central 
operations and store tours of B&M, Heron Foods 
and Babou stores along with members of the 
senior management of each of those businesses, 
and also senior management briefings and 
presentations in relation to each of the B&M, 
Heron Foods and Babou businesses. There have 
only been a few opportunities for physical 
meetings and one store tour during the last year 
due to restrictions on travel and social distancing 
during the pandemic. The Board intends to 
resume its usual programme of meetings and 
store tours as soon the lifting of restrictions allow 
for it and normal travel can be resumed. 

The Nomination Committee considers training 
and development needs of the Executive 
Directors. The Directors also receive regular 
updates at Board and Committee meetings on 
law, regulatory and governance matters and 
future developments from the Group’s General 
Counsel.

There is a procedure for Directors to have access 
to independent professional advice, at the 
Company’s expense, in relation to their duties 
should they require it at any time.

Re-election of Directors
Following the Board review and evaluation 
exercise carried out in the financial year 2020/21 
as referred to above, the Nomination Committee 
has recommended that each of the Directors be 
re-elected to the Board. This is except for Gilles 
Petit who has notified the Company that he will 
not be seeking re-election to the Board at the 
AGM on 29 July 2021.

The Board and the Chairman consider that all the 
members of the Board continue to be effective 
and to demonstrate commitment to their roles, 
and are able to devote sufficient time to their 
Board and Committee appointments, 
responsibilities and duties. Accordingly, each of 
the Directors seek re-election at the Company’s 
Annual General Meeting on 29 July 2021, with the 
exception only of Gilles Petit as referred to above.

56

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Risk management and internal control
The Board has overall responsibility for ensuring 
that the Group maintains a strong system of 
internal control.

The system of internal control is designed to 
identify, manage and evaluate, rather than 
eliminate, the risk of failing to achieve business 
objectives. It can therefore provide reasonable 
but not absolute assurance against material 
misstatement, loss or failure to meet objectives of 
the business, due to the inherent limitations of 
any such system.

An internal audit function was established by the 
Group over 5 years ago, following a review of the 
monitoring and reporting systems of the Group 
by the Audit & Risk Committee.

The Board carried out a review of the key risks to 
the Group’s businesses at its annual strategy day 
conference in the year under review. The Board is 
satisfied that those risks and relevant mitigating 
actions are acceptable for a business of the type, 
size and complexity as that operated by  
the Group. 

The key elements of the Group’s system of 
internal controls are as follows:

Financial reporting: monthly management 
accounts are provided to the members of the 
Board that contain current financial and 
operational reports. Reporting includes an 
analysis of actual versus budgeted performance 
and overviews of reasons for significant 
differences in outcomes. The annual budget is 
reviewed and approved by the Board. The 
Company reports half yearly and publishes 
trading updates in line with market practice;

Risk management: the creation and 
maintenance of a risk register, which is 
continuously updated and monitored, with full 
reviews occurring on at least an annual basis, 
facilitated by the Internal Audit function of the 
Group. Each risk identified on the risk register is 
allocated an owner, at least at the level of a 
senior manager within the business, and the 
action required, or acceptance of the risk is also 
recorded. The risk registers are provided to the 
Audit & Risk Committee and the Committee 
reports key risks and mitigating actions to the 
Board for monitoring as appropriate;

Monitoring of controls: following the 
establishment of the Internal Audit function, the 
Audit & Risk Committee receive regular reports 
from the Internal Audit function as well as those 
from the external auditors. There are formal 
policies and procedures in place to ensure the 
integrity and accuracy of the accounting records 
of the Group and to safeguard its assets;

Staff policies: there are formal policies in the 
Group in place in relation to anti-bribery and 
corruption, anti-slavery and whistle-blowing 
policies in relation to reporting of any suspected 
wrongdoing or malpractice. Those policies are 
reviewed and updated by the Group as required 
from time to time.

The Board and the Audit & Risk Committee have 
carried out a review of the effectiveness of the 
system of internal controls during the year ended 
31 March 2021 and for the period up to the date of 
approving the Annual Report and Financial 
Statements.

Information on the key risks and uncertainties of 
the Group are set out on pages 24 to 32.

Regulatory framework and Brexit
In December 2020 an EGM was held for the 
adoption of resolutions to address certain 
changes to the regulatory regime applicable  
to the Company as a Luxembourg registered 
company, as a consequence of the UK’s exit  
from the EU. 

One of the main legal changes included the 
shares in the Company being dematerialised 
and held through an EU member state central 
securities depositary. This was to ensure that 
following with the expiry of the transitional period 
of the UK’s exit from the EU on 31 December 2020 
(“Exit Day”), the Company’s shares would 
continue to be settled in the London market 
without any disruption to trading in them. 

The other main consequence of Exit Day was that 
the UK City Code on Takeovers and Mergers (the 
“City Code”) and the Luxembourg law of 19 May 
2006 on takeovers would have then ceased to 
apply to the Company. Resolutions were 
therefore proposed at the EGM to amend the 
Articles of Association of the Company to adopt 
provisions requiring continued adherence to the 
City Code and squeeze-out and sell-out rights of 
minority shareholders based on the framework 
under Luxembourg takeover law. This was to 
reflect the position which had applied to the 
Company prior to the Exit Day in our Articles  
of Association. 

All the resolutions in relation to the above matters 
were passed at the EGM with 99.99% of the votes 
cast being in favour. 

Shareholder relations
All the resolutions in relation to the above matters 
were passed at the EGM with 99.99% of the votes 
cast being in favour. 

Meetings and calls are regularly held with 
institutional investors and analysts in order to 
provide the best quality information to the 
market. Due to the pandemic that has been 
restricted to virtual meetings and calls this year, 
but we have maintained a regular dialogue 
through those means throughout the year with 
our investors.

The formal reporting of our full year results will be 
a combination of webcasts, presentations, 
one-to-one virtual meetings and conference 
calls. The Board members, including the 
Chairman, the Senior Independent Director and 
each of the other Non-Executive Directors, are 
available to meet with major shareholders where 
they wish to raise issues outside of the above 
environments.

The Company will also communicate with its 
shareholders through the Annual General 
Meeting, at which an account of the progress of 
our businesses over the past year will be given 
with the opportunity for shareholders to raise  
any questions.

The Company holds conference calls and 
one-to-one virtual meetings where practical in 
accordance with market practice generally 
during the course of each financial year with 
bondholders.

The Company’s corporate website at  
www.bandmretail.com is regularly updated with 
our releases to the market and other information 
and includes a copy of this Annual Report and 
Financial Statements.

Other disclosures
Where information is applicable under Listing 
Rule 9.8.4R in relation to the Group, the following 
matters can be found on the following pages of 
this report:
(a)  arrangements under which the B&M 

European Value Retail S.A. Employee Share 
Ownership Trust has waived or agreed to 
waive dividends or future dividends –  
page 91; 

(b)  relationship agreement and independence 

statement – pages 92 and 93. 

Disclosures under DTR 7.2.6R with regard to share 
capital are set out in the sections headed “Share 
capital”, “Shareholders” and “Section (a) Share 
capital structure”, in the Directors’ report and 
business review on pages 90 to 94 below.

Peter Bamford
Chairman
2 June 2021

Annual Report & Accounts 2021

B&M European Value Retail S.A.

57

Corporate Governance

Audit & Risk Committee report

Further information on the Committee’s 
responsibilities and the manner in which they 
have been discharged is set out below.

Going forward, I shall ensure that the Committee 
continues to acknowledge and embrace its role 
of protecting the interests of shareholders as 
regards the integrity of published financial 
information and the effectiveness of audit.

The outcome of the consultations on the 
Government’s proposals to restore trust in audit 
and corporate governance has recently been 
published and the Committee will monitor the 
progress of the proposals over the coming 
months and years.

I am available to speak with shareholders at any 
time and will also be available at the Annual 
General Meeting on 29 July 2021 to answer any 
questions you may have on this report.

I would like to thank my colleagues on the 
Committee for their continued help and support 
during the year.

Ron McMillan
Chairman of the Audit & Risk Committee
2 June 2021

Dear Shareholder,

During the year, the Audit & Risk Committee has 
continued to carry out a key role within the 
Group’s governance framework, supporting the 
Board in risk management, internal control and 
financial reporting.

The Committee exercises oversight of the Group’s 
financial policies and reporting. It monitors the 
integrity of the financial statements and reviews 
and considers significant financial and 
accounting estimates and judgements. The 
Committee satisfies itself that the disclosures in 
the financial statements about these estimates 
and judgements are appropriate and obtains 
from the external auditor an independent view of 
the key disclosure issues and financial statement 
risks. In relation to risks and controls, the 
Committee ensures that these have been 
identified and that appropriate responsibilities 
and accountabilities have been set.

A key responsibility of the Committee is to review 
the scope of work undertaken by the internal and 
external auditors and to consider their 
effectiveness. Towards the end of the previous 
year, the Head of Internal Audit resigned and 
temporary resources were put in place to ensure 
that the planned programme of internal audits 
for the year under review was completed. 
Following a facilitated search, a new Head of 
Internal Audit was appointed in July 2020 and 
resources were strengthened.

The Committee has also considered the narrative 
in the Strategic Report and believes that sufficient 
information has been provided to give 
shareholders a fair, balanced and 
understandable account of the Group’s business.

During the year, the Committee again oversaw 
the process used by the Board to assess the 
viability of the Group, the stress testing of key 
trading assumptions and the preparation of the 
Viability Statement, which is set out on page 32, 
in the principal risks and uncertainties section of 
the Strategic Report.

The Committee has continued to monitor related 
party transactions and has monitored the 
Group’s compliance with the Grocery Code.

Ron McMillan
Chairman of the Audit & Risk Committee

The Committee has 
oversight of the 
external financial 
reporting of the 
Group, risk 
management and 
mitigation, the 
internal control 
framework and the 
effectiveness of 
internal and 
external audit.

58

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Committee composition
The Committee comprises three members, each 
of whom is an independent Non-Executive 
Director of the Company. Two members 
constitutes a quorum. The Committee must 
include one financially qualified member with 
recent and relevant financial experience. The 
Committee Chairman fulfils that requirement. All 
members are expected to have an 
understanding of financial reporting, the Group’s 
internal control environment, relevant corporate 
legislation, the roles and functions of internal and 
external audit and the regulatory framework of 
the business. As reflected in the biographical 
summaries on pages 50 and 51, all members of 
the Committee have significant experience of 
working in or with companies in the retail and 
consumer goods sectors and, as such, the Audit 
Committee as a whole has competence relevant 
to the retail sector.

The members of the Committee during the year 
were Ron McMillan, Carolyn Bradley and Gilles 
Petit. Details of Committee video conferences  
and attendances are set out on page 53 of the 
Corporate Governance report. The timing of 
Committee meetings is set to accommodate the 
dates of release of financial information and the 
approval of the scope and reviews of outputs 
from work programmes executed by the internal 
and external auditors. In addition to scheduled 
Committee video conferences, the Chairman of 
the Committee has had many discussions with 
the CFO and the internal and external auditors 
during the course of the year.

Although not members of the Committee, Alex 
Russo, CFO and Paul Owen, Group General 
Counsel, and representatives from the internal 
and external auditors attended Committee video 
conference discussions during the year. The 
Chairman of the Board and the CEO are also 
invited to attend.

Responsibilities
The responsibilities of the Audit & Risk 
Committee, as delegated by the Board, are set 
out in its terms of reference which are available 
on the Group’s corporate website. They include 
the following:
• 

reviewing the integrity of the financial 
statements, price sensitive financial releases 
of the Group and the significant financial 
judgements and estimates relating thereto; 

•  monitoring the scope of work, quality, 

effectiveness and independence of the 
external auditors and approving their 
appointment, reappointment and fees; 

•  monitoring and reviewing the independence 
and activities of the internal audit function; 

•  assisting the Board with the development and 
execution of a risk management strategy, risk 
policies and current risk exposures, including 
the maintenance of the Group’s risk register; 

•  keeping under review the adequacy and 

effectiveness of the Group’s internal financial 
controls and internal control and risk 
management systems; 

•  making recommendations to the Board in 
relation to the appointment of the external 
auditor; and 

•  maintaining effective oversight of compliance 
by our UK businesses with the Groceries 
Supply Chain Code of Practice (the “Groceries 
Code”). 

Committee activities in 2020/21
In discharging its oversight of the matters referred 
to in the introductory letter to this report and as 
set out below, the Committee was assisted by 
management, the Group’s General Counsel and 
the internal and external auditors.

The recurring work of the Committee
The Committee considered the following matters 
during the year:
•  consideration of the Annual Report and 
financial statements of the Group; 

•  consideration of the interim results report and 
non-statutory financial statements of the 
Group for the half year; 

•  consideration of significant areas of 

accounting estimation or judgement; 

•  consideration of the significant risks included 

in the Annual Report; 

•  approval of the external auditors terms of 

engagement, audit plan and fees; 

• 

review of the going concern and viability 
statements; 

•  approval of the internal audit plan; and 

• 

reports of the UK businesses of the Group 
regarding compliance with the Groceries 
Code and the annual compliance report to be 
filed with regulatory bodies. 

Accounting matters
The Committee considered the following 
accounting matters during the year:
• 

the methodology and assumptions applied 
by the Group to value inventory; 

•  accounting practice in relation to property 

dilapidations liabilities; 

•  goodwill impairment in relation to each of the 

companies in the Group; 

•  hedge accounting; 

• 

• 

the accounting for supplier rebates; and

the continued application of IFRS16.

In considering the accounting matters referred to 
above the Committee had regard to papers and 
reports prepared by the Group’s Finance 
Department and the external Auditors and the 
explanations and disclosures made in the 
Group’s financial statements. The Committee 
also considered the significance of these 
accounting matters in the context of the Group’s 
financial statements and their impact on the 
Group’s statement of comprehensive income and 
the statement of financial position.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

59

Audit & Risk Committee report 
continued

The video conferences at which the following matters were considered are set out below:

Jun 
2020

Nov 
2020

Jan 
2021

1
May 
2021

Internal Audit (“IA”)

IA annual evaluation

IA work plans, reports and updates

External Audit

Audit reports on preliminary results and annual report FY20

Audit reports on preliminary results and annual report FY21

Audit report on the Group’s interim results FY21

External audit plan and strategy

External auditor’s effectiveness/independence/and quality of audit

Non-audit services provided by the external auditor

Accounting matters

The methodology applied to inventory valuation

Accounting for deferred consideration on the disposal of Jawoll 

Adopting accounting for hedging instruments and policy

Accounting in relation to supplier rebates

Adoption of IFRS 16

Accounting in relation to Covid-19 business rates relief 

Review of goodwill impairment testing in relation to Babou

Other matters

Review of the Corporate Risk Register and risks included in the Annual Report

Review of related party transactions (store leases and flights)

Quarterly reviews of related party transactions (associated companies)

Year-end final review of related party transactions (store leases)

Consideration of post-Brexit implications for financial reporting

IT systems, security and business continuity

Review of Groceries Code compliance and complaints

Review of going concern and viability for FY20 and FY21

Review of Social Compliance audit processes relating to suppliers 

Review of Heron Foods’ financial controls

Review of Babou’s financial controls

Review of Babou’s stock management

Review of store rental payment processes

IT cyber security

Post-Brexit export processes

Review of B&M staff expenses policy

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Review of controls in relation to refunds processes at stores

Review of e-learning staff training platform

Review of GDPR

•

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Review of the annual revenue cycles, recording and controls

Review of direct imports quality controls

Review of corporate policy compliance in B&M UK and Heron Foods

B&M UK stock take attendances

Review of compliance with Corporate Criminal Offence legislation

Review of product recalls

Transport availability

Store repair and maintenance programmes

Recruitment procedures

Goods not for resale in Heron Foods

Review of Babou corporate policies and financial controls

Social responsibility checks of direct import suppliers

1. 

This was held after the FY21 year end but prior to the publication of this report.

60

B&M European Value Retail S.A.  Annual Report & Accounts 2021

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IT systems and business continuity
The success of the business relies on the 
development and operation of IT systems which 
are efficient and effective. In addition, the 
integrity and security of the IT systems are vital 
from a commercial standpoint.

IT systems, cyber security and business 
continuity are acknowledged as being significant 
risks and the risk mitigations and key actions in 
FY21 are set out in the principal risk section of this 
Annual Report on page 24.

During the year, Internal Audit carried out a review 
of the Group’s IT systems from a security and 
business continuity perspective and concluded 
that appropriate controls are in place and that 
they are adequate and operating effectively.

Regulation
The Group operates within a fast moving and 
increasingly regulated market place and is 
challenged by regulatory requirements across 
the board, including those controlling bribery 
and corruption, the importation of goods, data 
protection and health and safety. This creates 
risk to the organisation as non-compliance can 
lead to financial penalties and reputational 
damage in respect of customers, employees, 
suppliers and stakeholders.

The Board reviewed the Group’s compliance 
procedures and the application of policies 
relating to fraud, anti-money laundering and 
anti-bribery.

As a standing agenda item at each of its 
meetings the Committee considered and 
reviewed B&M and Heron Foods’ compliance 
with the Groceries Code. After the year-end the 
Committee also reviewed the annual 
compliance report of B&M and Heron Foods in 
relation to the Groceries Code and approved it 
for submission to the regulatory bodies in 
accordance with The Groceries (Supply Chain 
Practices) Market Investigation Order 2009.

Related party transactions
There is an established process for the 
consideration and review of related party store 
lease and freehold acquisition transactions of 
the Group with Arora Family. Details of that 
process are set out on page 55 of the Corporate 
Governance Report above.

The Committee reviews and monitors for the 
Board the overall total number of related party 
store leases and rents of the Group with those 
related parties during the course of the year, 
with a view to assessing any potentially material 
increases in the proportion of those store leases 
or rents compared with the overall store estate 
and rent roll.

Strategic Report

Corporate Governance

Financial Statements

Internal control and risk management
The Board has overall responsibility for ensuring 
that the Group maintains a sound system of 
internal control. There are inherent limitations in 
any system of internal control and no system can 
provide absolute assurance against material 
misstatements, loss or failure. Equally, no system 
can guarantee elimination of the risk of failure to 
meet the objectives of the business. Against that 
background, the Committee has helped the 
Board develop and maintain an approach to risk 
management which incorporates risk appetite, 
the framework within which risk is managed and 
the responsibilities and procedures pertaining to 
the application of the policy.

The Group is proactive in ensuring that corporate 
and operational risks are identified and 
managed. A corporate risk register is 
maintained which details:
1. 
2.  actions to mitigate risks; 
3.  risk scores to highlight the implications of 

the risks and the impact they may have; 

occurrence; 

4.  ownership of risks; and 
5.  target dates for actions to mitigate risks. 

A description of the principal risks is set out on 
pages 24 to 32.

The Board has confirmed that it has carried out a 
robust assessment of the principal risks facing 
the Group, including emerging risks and those 
which threaten its business model, future 
performance, solvency or liquidity.

The Board considers that the processes 
undertaken by the Committee are appropriately 
robust and effective and in compliance with the 
guidelines issued by the Financial Reporting 
Council. During the year, the Board has not been 
advised by the Committee nor has it identified 
itself, any failings, frauds, or weaknesses in 
internal control which it has determined to be 
material in the context of the financial 
statements.

The Committee continues to believe that 
appropriate controls are in place throughout the 
Group, that the Group has a well-defined 
organisational structure with clear lines of 
responsibility and a comprehensive financial 
reporting system. The Committee also believes 
that the Company complies with the FRC 
guidance on Risk Management, Internal Control 
and related Financial Business Reporting.

Furthermore, the Internal Audit function has 
carried out an assessment of the effectiveness of 
actions taken by management to mitigate 
significant risks and this has been reviewed by 
the Committee.

Reviewing the draft interim and 
annual reports
The Committee considered in particular the 
following:
• 

the accounting principles, policies and 
practices adopted and the adequacy of 
related disclosures in the reports; 

• 

the significant accounting issues, estimates 
and judgements of management in relation 
to financial reporting; 

•  whether any significant adjustments were 

required as a result of the audit; 

•  compliance with statutory tax obligations 

and the Group’s tax policy; 

•  whether the information set out in the 

Strategic Report was balanced, 
comprehensive, clear and concise and 
covered both positive and negative aspects 
of performance; and 

•  whether the use of “alternative performance 

measures” obscured IFRS measures. 

Going concern and financial viability
The Committee reviewed the appropriateness of 
adopting the going concern basis of accounting 
in preparing the financial statements and 
assessed whether the business was viable in 
accordance with the UK Corporate Governance 
Code 2018. The assessment included a review of 
the principal risks including emerging risks 
facing the Group, their financial impact, how they 
are managed, the availability of finance and the 
appropriate period for assessment. The 
Committee also ensured that the assumptions 
underpinning forecasts were stress tested.

Going concern has in the past year again been 
an area of particular focus for management and 
the auditors and the Audit Committee has 
discussed and challenged the assumptions 
implicit in the Group’s budgets and forecasts. 
B&M’s UK business is deemed to be an essential 
retailer and it has been table to trade throughout 
the lockdown periods. Notwithstanding, the 
Committee is satisfied that KPMG has applied an 
appropriate degree of scepticism in reviewing 
the Group’s budgets and forecasts.

The Group’s viability statement in on page 32.

Fair, balanced and understandable.
The Committee considered whether the 2021 
Annual Report is fair, balanced and 
understandable and whether it provides the 
necessary information to shareholders to assess 
the Group’s position, performance, business 
model and strategy. The Committee considered 
management’s assessment of items included in 
the financial statements and the prominence 
given to them. The Committee and subsequently 
the Board were satisfied that, taken as a whole, 
the 2021 Annual Report and Accounts are fair, 
balanced and understandable.

External auditors
KPMG Luxembourg Société Coopérative (KPMG) 
were re-appointed by shareholders at the 
Annual General Meeting on 18 September 2020 
as the Group’s independent external auditors 
(réviseur d’entreprises agréé) for the financial 
year ended 27 March 2021. The partners 
responsible for the audit are Thierry Ravasio, a 
partner in KPMG’s Luxembourg office and Tony 
Sykes, a partner in KPMG’s London office.

Audit independence 
The Committee sought and was provided with 
assurance from the Audit Engagement partners 
that they and all members of KPMG’s staff 
engaged in the audit had confirmed that they 
and their dependents were independent and 
that KPMG as a firm was independent.

Audit quality
The Committee assessed the quality of KPMG’s 
audit in a number of ways:
1. 

the Committee met with the senior members 
of the KPMG audit team on three occasions 
during the year and discussed the planning, 
execution and reporting of audit work and 
findings. All senior members of the KPMG 
team contributed to these meetings;
2.  in conjunction with the CFO and senior 

members of the finance team, the Audit 
Committee discussed and assessed KPMG’s 
approach to execution of and reporting of 
their audit and related findings; and

3.  the Committee considered the matters set 
out in KPMG’s 2020 Transparency Report, 
dealing with audit quality monitoring and 
remediation. It considered the results of 
internal and external engagement reviews 
and the steps being taken by KPMG to 
address findings. Within KPMG, audit quality 
is monitored at a global level and at an 
engagement level with all engagement 
partners being reviewed at least once in a 
three year cycle.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

61

Audit & Risk Committee report 
continued

In reviewing KPMG’s 2020 Transparency Report, 
the Committee noted the firm’s commitment to 
quality and risk management. The Committee 
also discussed with KPMG the results of the FRC 
Audit Quality Inspection of the UK firm, which 
were published in July 2020.

The Committee noted that KPMG had taken steps 
to address the key findings of the 2019 FRC report 
by continuing with and extending the initiatives 
within its three year Audit Quality Transformation 
Plan. Whilst there has been considerable focus 
on audit quality, the FRC concluded that there 
remains some areas where improvements need 
to be made.

On an annual basis, the Audit Quality Review 
(“AQR”) team of the FRC carries out reviews of the 
audits of FT350 companies. In the year to July 
2020, across the seven largest accounting firms, 
33% of audits reviewed were considered to need 
more than limited improvement. The individual 
results of firms were similar. The main areas of 
concern to the AQR continue to be impairments of 
goodwill and intangibles, revenue and contracts 
and provisions, including loan loss provisions. 
KPMG are taking steps to improve the results of 
the 2020 AQRs undertaken and the Committee 
will monitor the progress it is making.

In relation to the Group’s audit, the Committee has 
reviewed the performance of KPMG with input 
from management, the Group’s finance and 
Internal Audit functions and the General Counsel. 
The conclusions reached were that KPMG has 
continued to perform the external audit in a very 
professional and efficient manner and it is, 
therefore, the Committee’s recommendation that 
the reappointment of KPMG be put to 
shareholders at the Annual General Meeting on 
29 July 2021. Given KPMG’s short tenure of five 
years, the Board has no present plans to consider 
an audit tender process.

The Committee reviewed the reports prepared by 
KPMG on key audit findings as well as the 
recommendations made by KPMG to improve 
processes and controls together with 
management’s responses to those 
recommendations. Management has committed 
to making appropriate changes in controls in the 
areas highlighted by KPMG.

The Committee considered in detail KPMG’s audit 
planning documentation and satisfied itself that 
he audit work to be carried out by KPMG covered 
all significant aspects of the Annual Report and 
Accounts. There were no areas which the Audit 
Committee asked KPMG to look at specifically. 
KPMG’s report to the Audit Committee at the 
conclusion of the audit confirmed that the audit 
had been carried out as set out in the planning 
documentation and the Audit Committee 

considered the findings of KPMG as reflected in 
their audit opinion and their year-end report to 
the Board. KPMG’s audit opinion sets out the key 
matters that, in their professional judgment, were 
of most significance in their audit. These are 
consistent with the key matters considered and 
agreed with the Audit Committee when the audit 
was planned. KPMG’s opinion describes how 
these matters were addressed in the audit and 
the scope and nature of their work reflects the 
thoroughness of their approach and the degree 
of scepticism applied.

Non-audit work
The Board’s policy in relation to the auditors 
undertaking non-audit services is that they are 
subject to tender processes with the allocation of 
work being done on the basis of competence, 
cost effectiveness, regulatory requirements, 
potential conflicts of interests and knowledge of 
the Group’s business. Fees for new audit work 
must be approved by the Committee in advance.

KPMG were paid £791,798 during the year in 
relation to audit work and £98,100 in relation to 
work associated with the half year interim report. 
Fees for other services provided by KPMG were 
£92,057 which principally related to their work as 
reporting accountants on the refinancing of the 
Group in FY21.

The Committee is mindful of the attitude investors 
have to the auditors performing non-audit 
services. The Committee monitors the 
appointment of the auditors for non-audit 
services with a view to ensuring that non-audit 
services do not compromise the objectivity and 
independence of the auditors. The Committee 
will continue to ensure that fees for non-audit 
services will not exceed 70% of aggregate audit 
fees measured over a three year period.

Critical Judgments
Critical judgments and key sources of estimation 
uncertainty are set out on pages 113 to 115 of the 
Annual Report. These relate to investments in 
associates, hedge accounting, carried forward 
tax losses, goodwill impairment, inventory 
valuation, lease discount rates and lease terms. 

Investments in associates
Multilines International Ltd is 50% owned by the 
Group but is treated as an associate because of 
the level of influence exercised by the Group, 
which is considered to be more in keeping with 
that of an associate than a joint-venture. 

Hedge accounting
Significant judgment is involved in forecasting the 
level of US dollar purchases to be made within 
the period that a forward hedge has been 
bought for. The Group takes a prudent view that 
no more than 80% of the operational hedging in 
place can be subject to hedge accounting.

Carried forward tax losses
The French entity, Babou, had carried forward a 
significant historical tax loss in prior years which 
the Group has not recognised as a deferred tax 
asset due to the uncertainty around whether it 
would be able to utilise the tax loss against future 
profits. However, prudent budgets and forecasts 
made by management show that the tax loss is 
highly likely to be realisable in the foreseeable 
future. A judgment has therefore been made that 
the tax loss should be recognised and as such a 
€7.4m deferred tax credit has been recognised. 
This assessment has not been affected by the 
closure of the French stores due to the Covid-19 
pandemic.

Estimation Uncertainty
Goodwill impairment
The Group’s calculation of goodwill impairment 
includes assumptions about the cash flows, 
growth and capital expenditure. The key element 
is the return made by cash generating units and 
the costs directly attributable to making sales.

Inventory valuation
Inventory is recognised at the lower of cost and 
net realisable value. Management have 
exercised significant judgment in relation to the 
net realisable value of stock affected by the 
Covid-19 pandemic. An additional provision has 
been made by Babou of €4.5m in relation to 
seasonal stock which may be specifically 
impacted by the uncertainty over the phasing of 
the reopening of the store estate. This compares 
to a €7.3m provision made at the prior year end. 
Management considers that a smaller provision 
is appropriate this year due to the outturn of the 
prior year provision where the majority was 
released through profit and loss as the stock was 
sold through once the stores reopened.

Lease discount rates
Where a rate implicit to a lease is not available, 
management calculates appropriate discount 
rates based on the adjusted marginal cost of 
borrowing available to the business. Unless there 
is good reason to act otherwise, management 
set the longest possible contractual term for that 
lease on the basis that the Group will continue to 
occupy that property.

62

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Committee performance
The performance of the Committee during the 
year was evaluated as part of a broader Board 
performance review conducted internally and led 
by the Chairman of the Board as described on 
page 56 above. The overall conclusion of the 
review was that the Audit & Risk Committee 
remains effective in discharging its functions and 
reporting to the Board.

Ron McMillan
Chairman of the Audit & Risk Committee
2 June 2021

Annual Report & Accounts 2021

B&M European Value Retail S.A.

63

Lease terms
A lease term is a key input into calculating the 
initial lease liability under IFRS 16. As referred to 
above, unless there is a good reason to act 
otherwise, management set the longest possible 
contractual term of that lease. Upon termination 
of a lease, where a new lease agreement for the 
property is not in place but the Group remains in 
occupation, a ‘holding over’ lease applies and 
management set the term of it based on their 
expectations of how long the Group is 
reasonably certain to stay in the property taking 
account of recent trading patterns and the 
pipeline of new store opportunities.

The Committee discussed the above critical 
judgments and areas of estimation uncertainty 
with management and the auditors and was 
satisfied that they were appropriate and properly 
managed and that the auditors had applied an 
appropriate degree of scepticism in undertaking 
their work.

Internal audit
The Group Internal Audit function has a direct 
reporting line to the Committee and they were 
represented at all Committee video conference 
discussions throughout the year. In September 
2019 the Head of Internal Audit resigned, and for 
a period of the year, the Internal Audit function 
was challenged in delivering the agreed work 
programme. External temporary resources were 
engaged and a new Head of Internal Audit 
joined the Group in July 2020. During the year, 
the Group Internal Audit team undertook a 
programme of work which was discussed with 
and agreed by both management and the 
Committee, and which was designed to address 
both risk management and areas of potential 
financial loss. The Group Internal Audit function 
also has established procedures within the 
business to ensure that new risks are identified, 
evaluated and managed and that any necessary 
changes are made to the risk register.

During the year, the Committee received reports 
from the Internal Audit function as set out on 
pages 60 and 61.

In relation to each of the areas covered, Internal 
Audit made recommendations for improvements, 
the vast majority of which were agreed by 
management and either have been or are being 
implemented.

The Committee has evaluated the performance 
of internal audit and has concluded that it 
provides constructive challenge to management 
and demonstrates a constructive and 
commercial view of the business.

Corporate Governance

Nomination Committee report

Dear Shareholder,

The Nomination Committee’s report for the year 
ended 27 March 2021 is set out below

Committee composition, responsibilities 
and effectiveness
The members of the Committee during the year 
were Peter Bamford (Chairman of the 
Committee), Simon Arora (CEO) and each of the 
four Non-Executive Directors being Ron 
McMillan, Tiffany Hall, Carolyn Bradley and Gilles 
Petit. Although not members of the Committee, 
Allison Green, the Group People Director and 
Paul Owen, the Group’s General Counsel, 
attended each of the Committee’s video 
conference discussions during the year. Details 
of Committee video conferences and 
attendances are set out on page 53 of the 
Corporate Governance Report.

The Committee has responsibility for reviewing 
the structure, size and composition of the Board, 
including the skills, knowledge, experience and 
diversity of the Board. Further details of the other 
main responsibilities of the Committee are set 
out on page 52 of the Corporate Governance 
Report. The Committee’s terms of reference are 
also available on the Company’s website at 
www.bandmretail.com

The effectiveness of the Committee during the 
year was evaluated as part of a broader Board 
performance review conducted internally and 
led by the Chairman of the Board as described 
on page 56 above. The overall conclusion of the 
review was that the Committee remains effective 
in discharging its functions and reporting to  
the Board.

Committee activities
During the year under review the main activities 
of the Committee included succession, diversity, 
wider executive team development and conflicts 
of interest, each of which are now described in 
further detail below. 

Board succession
As reported last year the Committee, led by the 
Chairman, oversaw the process of identifying 
and recommending the appointment of Alex 
Russo as an Executive Director and the Group 
Chief Financial Officer (“CFO”) following the 
retirement of Paul McDonald. He joined the 
Board on 16 November 2020. The search was 
carried out by the Committee with the assistance 
of Sam Allen Associates (“SAA”) who are a 
signatory to the voluntary code of conduct for 
executive search firms, and they had no other 
connection with the Group. His appointment was 
made following an orderly handover process 
with the previous CFO, Paul McDonald, after  
the announcement of the half year results  
of the Group. 

Alex Russo has held a number of UK and 
international senior executive roles with retailers 
including Asda, Tesco, Kingfisher, and latterly as 
CFO of Wilko. He brings him valuable experience 
from those roles. 

It was important in making the appointment of 
the new CFO that the Company identified the 
right candidate who understood and embraced 
the Group’s vision, purpose and values as a 
value retailer. There was an extensive search 
process which originally began in FY20. The 
Committee prepared a detailed specification for 
the role which was approved by the Board, held 
interviews with candidates and took references 
on the final candidate. Having found a candidate 
with an impressive background with leading 
retailers, the Company was pleased to have 
identified someone who had both discount retail 
and international experience. Those credentials 
were particularly important to ensure the Board 
got the best fit in terms of the culture of the 
Group and its business. 

The Committee ensures that a comprehensive 
induction process is carried out with new 
Directors on their appointment to the Board. The 
details of the induction process carried with the 
new CFO are set out on page 56 above. 

As referred to on page 4 above, Gilles Petit will 
not be standing for re-election as a Non-
Executive Director of the Board at the AGM on 
29 July 2021 as he wishes to pursue 
opportunities supporting start-up businesses.

Peter Bamford
Chairman of the Nomination Committee

The Nomination 
Committee has 
responsibility for 
regularly reviewing  
the structure, size and 
composition, and 
diversity of the Board. 
It also reviews the 
leadership and senior 
management needs of 
the Group, with a view 
to ensuring the 
continued ability of  
the Group to compete 
effectively in the 
marketplace.

64

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Board diversity
The Committee has continued to review the 
Group’s diversity in relation to the Board and at 
other levels of senior management in the 
business. As referred to on page 36, the Group’s 
appointment processes and diversity policy 
recognise the value which a diverse Board 
brings to its business. 

A recruitment process was commenced during 
the year, with the assistance of Russell Reynolds 
Associates, to appoint a further female 
Non-Executive Director, and the Company 
expects to have made that appointment by the 
end of the calendar year. In addition, Gilles Petit 
has decided not to seek re-election to the Board 
at the AGM. In consequence of these changes, 
the Company will reach the Hampton Alexander 
target of at least 33% female representation on 
its Board by the AGM on 29 July 2021.

The Board complies with the Parker Review 
ethnic diversity target of having at least one 
director with an ethnic minority background,  
in relation to the CEO on the Board.

Further details of the Group’s gender diversity 
policy are set out on page 36 above. The 
percentage of female representation across the 
senior management of the Group reporting 
either directly to the Board or the Executive 
Committee was 42.3% at the end of FY21.

Wider executive team developments
One of the main responsibilities of the 
Committee under its terms of reference is, to 
keep under review the leadership and senior 
management needs of the Group, including 
executive and non-executive directors and the 
wider senior management team, with a view to 
ensuring the continued ability of the Group to 
compete effectively in the marketplace. 

In relation to its role in reviewing the leadership 
and senior management requirements of the 
Group, the Committee and the CEO agreed a 
plan originally agreed in FY18/19 for the 
strengthening of the senior management team, 
as the business of the Group continues to grow 
at a significant rate. 

The Committee is pleased to report on the 
progress made in relation to some of the key 
appointments made during the last two financial 
years in particular. This also included the 
implementation of a number of succession 
appointments made in relation to retirements 
which were coming up in the broader executive 
team. Key appointments were as follows: 
•  February 2020 – Allison Green was 

appointed as the Group People Director.  
She was also appointed to the Executive 
Committee of the Group;

•  May 2020 – Anthony Giron was appointed as 
President and CEO of Babou (as reported  
last year);

•  October 2020 – Richard Kirk was appointed 
as the Supply Chain Director of the B&M UK 
business on the retirement of Andy Monk. 
Richard Kirk was appointed to the Executive 
Committee of the Group; and

•  November 2020 – Alex Russo was appointed 
as an Executive Director of the Company and 
the Group CFO (as referred to above). 

The Committee agreed the specification of the 
roles for each of the above positions, reviewed 
the candidate profiles for the short listed 
candidates and participated in the interview 
processes along with the CEO. The above 
appointments have added important skill sets 
and experience to the Group to support its 
on-going growth, without detracting from the 
business model and values of the Group of 
keeping things simple and tightly managed by a 
core team with complimentary attributes.

In addition, new appointments were made to the 
leadership roles in Internal Audit, IT, Investor 
Relations, Digital, and Grocery Trading.

Other senior recruitments have been made or 
are planned in relation to other areas of strategic 
and operational importance as the Group 
continues to grow in the UK and France.

The Committee receives reports from the CEO 
and Group People Director in relation to progress 
with planned recruitments to the broader 
executive team as a regular agenda item of the 
Committee’s business.

Conflict of interests
The Committee requires any proposed 
appointee to the Board to disclose any other 
business interests that may result in a conflict  
of interest and be required to report any future 
business interests that could result in a conflict  
of interest. 

The Committee carried out that process in 
relation to the appointment of Alex Russo. 

It also did so on behalf of the Board in 
considering any conflicts of interest of Non-
Executive Directors where they disclosed their 
intention to take up other additional external 
appointments during the year. The Committee is 
assisted by the Group’s General Counsel who 
maintains a register of external appointments  
of the Company’s Board members and sectors 
within which companies they are appointed  
to operate.

Peter Bamford
Chairman of the Nomination Committee
2 June 2021

Annual Report & Accounts 2021

B&M European Value Retail S.A.

65

Corporate Governance

Directors’ remuneration report

Annual statement by the  
Chair of the Remuneration Committee

Tiffany Hall
Chair of the Remuneration Committee

We aim to 
incentivise superior 
performance and 
align remuneration 
outcomes for 
Executive Directors 
with success in the 
delivery of the 
Board’s strategy 
and long term 
shareholder value. 

Dear Shareholder,

I am pleased to present the Company’s 
Remuneration Report for 2020/21. This report 
contains:
•  The Company’s forward-looking Directors’ 

Remuneration Policy on pages 69 to 77, which 
will apply for 2021/22 onwards, and which is 
subject to a shareholder advisory vote at the 
2021 AGM. 

•  The Company’s Annual Report on 

Remuneration on pages 78 to 89, which 
details the remuneration paid to the Directors 
in the 2020/21 financial year, and which is 
subject to a shareholder advisory vote at our 
2021 AGM.

Performance and incentive outcomes for 
2020/21
The Group’s performance was very strong in 
2020/21 in a challenging year. Total Group 
revenues increased by 25.9%, adjusted EBITDA 
increased by 83.0% and the Group’s cash flow 
from operations increased by 75.0%. As well as 
successfully integrating Alex Russo into the role of 
CFO, Simon Arora and his management team 
demonstrated excellent leadership during the 
pandemic, managing our supply chain, logistics 
and store operations effectively to ensure 
sufficient quantities of essential goods were on 
the shelves to cater for the exceptionally high 
demand from our customers.

The Annual Incentive Plan (“AIP”) out-turn was 
98.75% for Simon Arora, 83.13% for Paul 
McDonald and 87.50% for Alex Russo of their 
respective maximums, which reflected the 
outstanding financial results and the Committee’s 
assessment against objectives set this year for 
them. One-third of the bonus achieved under the 
AIP in 2020/21 will be deferred into shares for  
3 years.

The 2018 LTIP has reached the end of the relevant 
three year performance period. This was subject 
to two equally-weighted performance conditions 
being the adjusted earnings per share and the 
relative TSR performance of the Company against 
FTSE 350 retailers, each being over a 3 year 
performance period to 27 March 2021. The TSR 
performance resulted in a 79.0% out-turn for that 
measure. The adjusted earnings per share was 
43.4p relative to a maximum target of 28p, which 
gave a 100% vesting level under that measure 
and an overall vesting level of 89.5% of the 

award. The award is due to vest on 20 August 
2023 following a two year holding period. Simon 
Arora and Paul McDonald both participated in 
the 2018 LTIP scheme. 

The Committee has discretion to adjust the level 
of vesting. It considered that the formulaic 
out-turns under both the AIP and LTIP were 
appropriate due to the excellent leadership and 
successful execution of the strategy of the 
business over the periods to which those awards 
relate. The outcomes have therefore been 
approved without the exercise of any discretion.

The Committee notes that the total single figure 
of remuneration for the CEO has increased 
significantly since the previous year. This is the 
first year that the CEO’s figures include an LTIP 
award, as prior to 2018, he did not receive an LTIP 
award. In addition, the CEO has managed the 
challenges the business has faced in the last 12 
months extremely well, responding very quickly 
and effectively to Covid-19 ensuring the safety of 
our colleagues and meeting the elevated 
customer demand for essential goods at value 
prices. This has resulted in very strong growth in 
earnings and high returns to shareholders.

Our colleagues across the business also 
responded extremely well to the challenges  
of Covid-19. 

During April and May 2020 we gave our B&M UK 
and Heron Foods workforce an additional 10% to 
their pay, to recognise their considerable efforts 
made across the business to adapt to the 
changing requirements at the onset of the 
pandemic. 

In January 2021 we also gave our B&M UK 
colleagues an extra week’s pay as a bonus for 
their hard work and commitment during the year. 
Going forward, our workforce will have the 
opportunity to share in the Company’s success 
with cash bonuses being paid where internal 
targets for the business are met or exceeded.

It is worth noting that while we temporarily closed 
a number of our stores and made use of the 
Coronavirus Job Retention Scheme, we 
subsequently paid back all the support received 
from the Government (c.£3.7m). We also waived 
the Government’s business rates relief during the 
pandemic (c.£80m). 

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B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Changes to Directors
Paul McDonald stepped down from the Board and his position as CFO on 
15 November 2020. He was entitled to salary, pension and benefits for the 
remainder of his notice period to 8 January 2021. Given Paul had worked 
for the company for over ten years and that it was mutually agreed he 
should retire from the Board, the Committee deemed it appropriate to treat 
him as a good leaver and therefore the following treatments apply to his 
variable remuneration:
•  Entitlement to a pro-rata bonus for the proportion of the year worked, 

with partial deferral into shares;

•  All outstanding LTIP awards continue to vest at their normal dates, with 
pro-rating to reflect time served as an Executive Director and subject to 
performance assessment;

•  All other share awards, including deferred bonus shares and LTIP 
awards that have met their performance conditions but remaining 
subject to a holding period, are retained and vest at their normal dates.

No other payments were made to Paul.

Alex Russo joined the Board as CFO on 16 November 2020. His package 
comprises a base salary of £475,000 plus the same terms as the previous 
CFO except that his pension has been set at the lower rate of 3% of base 
salary to align with the workforce. In addition, he was eligible for 
transitional travel and accommodation allowances and relocation benefits, 
as detailed in this report.

As reported in last year’s Remuneration Report, it was agreed that Alex 
would be eligible for a payment of up to £450,000 as compensation for the 
loss of bonuses and long-term incentive awards forfeited on leaving his 
previous employer.

Under the terms of the buyout, payments of £150,000 each may be made 
in three instalments subject to satisfactory personal performance in the 
period to 28 February 2021, 30 April 2022 and 30 April 2023. The first 
instalment is subject to clawback in the event of ceasing employment for 
any reason prior to 31 March 2022 and the second and third instalments 
are subject to continued employment to the date of payment.

In assessing the appropriate terms of the buyout, the Committee has taken 
account of the cash form and timing of payout of the awards being 
forfeited. The Committee received satisfactory evidence that the value of 
the awards being forfeited was in excess of the buyout provided, taking 
into account performance to date against the targets of the awards being 
forfeited.

Remuneration Policy review
The current remuneration policy is due for renewal this year in line with the 
usual three year timescales for UK listed companies and the Committee 
has undertaken a full review. The review has taken into account 
developments in corporate governance and market practice the growth of 
the business since IPO to a constituent of the FTSE 100 index, and 
remuneration benchmarking of the senior team including the Executive 
Directors. 

B&M has seen a step change in size, scale and complexity since IPO in 
2014 including a tripling of store numbers and sales, a doubling of the 
number of employees and a fivefold increase in EBITDA. During this period, 
B&M has delivered strong shareholder returns of 167% compared to 34% 
for the FTSE All Share. 

Following the formulation of a set of initial proposals, we conducted an 
extensive consultation exercise with shareholders engaging with 22 
shareholders representing around 50% of the share capital. The feedback 
we gathered was invaluable in shaping our plans and amendments were 
made to the proposed policy to take into account the feedback we 
received, namely removing a planned increase to LTIP quantum and 
aligning the CEO’s pension with that of the workforce immediately rather 
than at the end of 2022. 

In summary, we are not proposing any change to the core remuneration 
structure, which we believe remains fit for purpose and aligned with the 

strategy to grow earnings and deliver superior shareholder returns. 
However, we are introducing a number of features into the policy to bring it 
fully in line with the requirements of the 2018 UK Corporate Governance 
Code and to align it with current best practice. The remuneration of our CEO 
has been largely unchanged since IPO, and we are also proposing a 
correction to his package (as summarised in the implementation of 
remuneration table for 2021/22 below) to reflect the growth of the business 
during this time and the additional complexity of his role. 

The Committee considers that the adjustments to the CEO’s package below 
are appropriate to bring his remuneration into line with (but slightly below) 
the median for other FTSE retailers and companies of similar market 
capitalisation. The CEO has played a pivotal role in driving the growth of the 
business to date and it is important he remains motivated in the future to 
continue driving superior performance for the business by a fair 
remuneration package. 

Further details of the review process, the resulting changes to the policy 
and their rationale is provided in the Directors’ Remuneration Policy section 
of this report. 

Implementation of remuneration policy for 2021/22
The Committee intends to operate the policy in the following way for 
2021/22, incorporating the changes as a result of the proposed policy: 

Element

Implementation for 2021/22

Base 
salary

AIP

•  CEO: £810,000 (currently £656,722)

•  CFO: £475,000 (no change) 

•  Maximum opportunity of 200% of salary for CEO (currently 
150% of salary) and 125% of salary for CFO (no change)

•  75% based on Adjusted EBITDA and 25% based on 

personal objectives

•  50% of any bonus earned will be deferred in shares for 

three years (currently 33% deferral)

LTIP

•  Award of 200% of salary for CEO (no change) and 175% of 

salary for CFO (no change)

•  50% based on Adjusted EPS and 50% based on Relative TSR 

vs FTSE 350 retailers

Pension

•  CEO: 3% of salary less Employer’s NIC (currently 20% of 

salary)

•  CFO: 3% of salary less Employer’s NIC (no change)

It should be noted that setting the AIP and LTIP targets this year has been 
very challenging given the exceptional growth in 2020/21 and the difficulty 
in predicting the impact of the easing of lockdown restrictions on trading 
patterns. The LTIP targets have been set taking into account the 
management 3 year plan and analysts’ consensus forecasts at the time of 
setting the targets. The range has been stretched given the high degree of 
uncertainty currently faced by the business with a performance 
significantly above plan required to achieve maximum payout.

Conclusion
I hope that you can support the decisions we have made this year in 
relation to the implementation of our remuneration policy for 2020/21 and 
how we intend to operate our proposed policy for 2021/22. As a Committee 
we believe the proposed policy changes provide a balance between a 
policy that motivates our executives and CEO in particular, whilst 
maintaining our strong ethos around corporate governance.

We remain committed to an open and transparent dialogue with our 
shareholders and welcome any feedback which shareholders may have in 
relation to this report. I will also be available at the AGM to take any 
questions in relation to this report.

Tiffany Hall
Chair of the Remuneration Committee
2 June 2021

Annual Report & Accounts 2021

B&M European Value Retail S.A.

67

Directors’ remuneration report 
continued

Role of the Remuneration Committee
The Committee has responsibility for determining the Company’s policy on remuneration of the Executive Directors and the Chairman, the first layer of 
senior management of the Group below the Board and the Group’s General Counsel. Its terms of reference were reviewed during the year and a number 
of minor amendments and clarifications were made. 

The Committee does not consult directly with employees when reviewing levels of Executive Directors’ remuneration but it takes account of pay policies for 
the broader salaried workforce when undertaking annual salary reviews for the Executive Directors, as well as reviewing policy and practices for 
employees when determining remuneration policy for Executive Directors.

The Committee’s key aims in developing the remuneration policy are to attract, retain and motivate high-calibre senior management and to focus them on 
the delivery of the Group’s strategic business objectives, to promote a strong and sustainable performance culture, to incentivise high growth and to align 
the interests of Executive Directors and senior management with those of shareholders. In promoting these objectives, the Committee’s aims are to 
develop a remuneration policy in a simple, transparent and understandable way and to ensure that no more than is necessary is paid. The policy being 
put forward for shareholder approval in this report has been structured to adhere to relevant Luxembourg and UK regulations, the principles of good 
corporate governance and has regard to pay across the wider workforce and appropriate risk management.

The Committee’s terms of reference are available on the Company’s website at www.bandmretail.com

Corporate Governance Code
The Committee is conscious of the Code’s references to remuneration arrangements being clear, simple, predictable, proportionate and to take adequate 
account of risk while being aligned to culture. These factors have been considered and are felt to be satisfied through:
•  Clarity – the Company’s remuneration policy and implementation of policy are clearly disclosed each year in this report. The Committee proactively 
engages with shareholders and their representative bodies as part of the triennial policy renewal process and is available to discuss matters at any 
other time; 

•  Simplicity – the Company operates a simple pay model which typically pays at no more than median while encouraging superior performance, and 
only rewarding sustained success achieved in a manner consistent with the Board’s overall objectives to deliver superior returns for our shareholders. 
This is set by the operation of a mix of absolute profit targets and relative total shareholder return assessed alongside stretching personal objectives 
which recognise delivery against defined goals; 

•  Risk – the overall policy offers reward at no more than a median level and is subject to the operation of suitably stretching targets, which is consistent 
with our business model as a value retailer. Payments of variable pay are subject to the Committee being satisfied that the outcome is appropriate, 
and all our variable pay plans include the ability to operate malus and clawback where necessary; 

•  Predictability – the policy set out in this report includes a scenario chart showing potential pay levels on various assumptions and all awards are 

subject to maximum grant levels as set out in the policy; 

•  Proportionality – the out-turn in respect of variable pay is clearly set out in this report and payments are contingent on the strategic pillars of EBITDA, 
EPS, relative total shareholder return and personal objectives pre-set by the Board. As indicated under Risk above, the out-turn can be reduced as 
appropriate; and 

•  Alignment to culture – the variable pay plans are consistent with our focus on performance and incentivisation down to store and deputy store 

manager levels. 

Luxembourg law 
The Luxembourg Law of 24 May 2011 on certain rights of shareholders at general meetings of listed companies (as amended by the law of 1 August 2019) 
which adopts the EU Shareholders’ Directive 2017/828 on directors’ remuneration requires that the remuneration policy of the Company be put  
to shareholders to vote at least once every four years. However in accordance with the Company’s voluntary policy since the IPO of putting the 
remuneration policy to shareholders for voting on every 3 years, that practice will continue to be followed, which will comply with the recent changes  
in the Luxembourg Law.

The Annual Remuneration Report has been prepared to comply with the reporting requirements of the Luxembourg law on directors’ remuneration 
referred to above. The Company, as a Luxembourg registered company, is not subject to the regulations adopted in the UK in 2013 (and as amended) for 
the reporting of executive remuneration. However, in addition to the Luxembourg law reporting requirements, the Committee considers the UK regulations 
to also be reflective of best practice and helpful to shareholders to maintain consistency with the Company’s reporting in previous years while also 
complying with the requirements of the Luxembourg law. The report has therefore been prepared by the Company to follow the practice (as in the case in 
previous years) of also voluntarily adopting the UK reporting regime where practical and while maintaining the Company’s status as a Luxembourg 
registered company.

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B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Directors’ Remuneration policy
The Remuneration Committee presents the Directors’ Remuneration Policy which will be put to an advisory vote at the Annual General Meeting on  
29 July 2021. The revised policy, if approved by shareholders, will take effect from the 2021 AGM and is expected to remain in force until the conclusion of 
the 2024 AGM.

The Committee has undertaken a thorough review of the Directors’ Remuneration Policy, with input from external advisers and management (with no 
Director being present when decisions relating to their own remuneration were being made) entailing:
•  A market practice review, including consideration of current best practice, emerging trends and a total remuneration benchmarking exercise for the 

senior management team;

•  A review of the current structure and incentive metrics in the context of alignment with the business strategy.

Business context to review of Directors’ Remuneration policy
Since the IPO:
• 

the Company’s share price has increased from £2.70 at IPO to £5.39 (being a 100% increase) as at the end of the 2020/21 financial year. In addition, 
each shareholder has received dividends of 111.2p in respect of this period generating a total shareholder return of 167% compared to the FTSE All Share 
at 34%;

• 

revenue has increased in the period FY14 to FY21 by 277%1;

•  Adjusted EBITDA2 has increased in the period from FY14 to FY21 by 380%1;

• 

• 

1 
2 

the number of stores in the period FY14 to FY21 has increased by 192% (both organically and following the acquisition of Heron Foods and Babou); and

the balance sheet remains strong with net debt to Adjusted EBITDA1 of 0.8 times being well within the Group’s 2.25 times ceiling.

For FY14 this is for the 52 week period ended 29 March 2014 which is comparable with the FY21 52 week period to 27 March 2021. 
The Directors consider adjusted figures to be more reflective of the underlying business performance of the Group and believe that this measure provides additional useful information for investors 
on the Group’s performance. See further the footnotes on page 1.

As well as the significant rate of growth of the business, since the IPO it has also become a more complex business. Product design and development is 
more sophisticated with extensive in-house development across general merchandise ranges and development of our direct to retail brand licensing 
model. There is also increased operational complexity with the acquisition of Heron Foods in 2017 and Babou in 2018. A more matrix structure has been 
introduced to drive synergies across fascias and borders and a broader senior management team has been introduced to support the future growth of 
the business.

These results have been achieved through the strong leadership of the senior team, and in particular the Chief Executive Officer who has been, and 
continues to be, instrumental to the success of the business in terms of his experience and knowledge of the sector. 

Proposed changes to remuneration 
The Committee’s conclusion from the review is that the overall structure of remuneration for Executive Directors continues to be appropriate for driving the 
short and long term performance of the business to realise its growth ambitions over the coming years. Therefore, the core elements of the policy are 
unchanged being salary, pension and benefits, annual bonus with deferral into shares and performance share plan with a holding period.

Although the structure is proposed to be unchanged, the Committee has determined that the following changes are required:
•  Adjustments to the fixed and variable elements of the CEO’s remuneration package (as set below and in the tables on pages 71 to 73), to reflect the 
responsibilities of the role, the step change in the size, scale and complexity of the business and the performance of the business and the CEO;

•  Amendments to more closely reflect emerging good practice and the provisions of the UK Corporate Governance Code.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

69

Directors’ remuneration report 
continued

The changes to the policy and the rationale for those changes are set out below: 

Element of policy

Changes to policy

Rationale

Base salary

•  Removal of specific wording in relation to paying at a 

•  Reflects the national market for executive level talent

discount to reflect North west location and to paying at 
market median or below and the cap 

Pension

•  Reduction in incumbent CEO’s pension to 3% with effect 
from 1 April 2021, in line with the average workforce level

•  Recognises market pressures and provides additional 

flexibility for the Committee to position salary appropriately 
aligned with typical market practice 

•  Aligned with requirement of UK Corporate Governance 

Code

•  Fairness with broader employee base

•  Reduction for 2021/22 aligns pension to workforce levels

Bonus quantum

Bonus deferral

Post-vesting 
holding period

In-employment 
shareholding 
requirement

Post-employment 
shareholding 
requirement

Joiner 
arrangements

Termination 
arrangements

• 

• 

• 

Increase maximum bonus for CEO from 150% to 200% of 
salary and for CFO from 125% to 150% of salary

•  Reflects role, responsibility and contribution of Directors

•  Reflects growth of business to date and incentivisation of 

Increase maximum bonus opportunity under the policy for 
CFO from 125% to 150% of salary, although the maximum 
bonus for 2021/22 will remain at 125% of salary

further short and long growth

•  Aligned with practice in similarly sized retailers

Increase bonus deferral in shares from one third to at least 
half of the bonus earned

• 

Increases alignment of Executives’ remuneration with long 
term shareholder value

• 

In line with leading market practice

•  Formalisation of the two year post vesting holding period 

•  Aligned with requirements of the UK Corporate Governance 

for LTIP awards

Code

•  Allow half of deferred shares and LTIP awards to be sold 
while building up the in-employment shareholding 
requirement or 200% of salary (previously all deferred 
shares and LTIP awards had to be retained)

• 

• 

Introduction of a post-employment shareholding 
requirement equal to the lesser of the shareholding on 
cessation and 200% of salary (the in-employment 
requirement), to be held for two years

Introduction of the ability to grant a one-off LTIP award with 
performance conditions of up to 200% of salary in addition 
to normal policy LTIP award in exceptional recruitment 
circumstances

•  No current intention to use this discretion

•  Further aligns Executives with shareholders over the longer 

term

•  More closely aligned with normal market practice

•  Allows Executives to realise some (but not all of) the value 

from awards that have been earned

•  Aligned with UK Corporate Governance Code requirements

•  Requirement is aligned with best practice

•  Provides flexibility to give recruits an early stake in the 

Company

•  Facilitates recruitment of an exceptional candidate

•  Revision of policy in relation to leavers, including 

•  Brings policy into line with investor expectations

confirmation that any bonuses for good leavers will be 
subject to time pro-rating and LTIP awards for good leavers 
will be subject to time pro-rating and performance 
assessment

•  Reinforces pay for performance philosophy

Benchmarking context
The review of our remuneration policy has been informed by examining benchmarking data for a comparable group of FTSE retailers with B&M sitting 
broadly in the middle when ranked by market capitalisation.

The comparator companies considered were as follows:

•  Dunelm

•  Howden Joinery

•  Kingfisher

•  Next

•  Ocado

•  Pets at Home

•  Marks and Spencer

•  Sainsbury

•  Morrisons

•  Tesco

In addition, a cross check against a broader group of comparators of similar sized companies by reference to their market capitalisation (excluding those 
in the financial services and oil and gas sectors) was also undertaken. 

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B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

How the views of shareholders are taken into account
The Committee recognises that developing a dialogue with shareholders is important, constructive and informative in developing and applying the 
remuneration policy. The Committee undertook extensive consultation with shareholders in developing the Directors’ Remuneration Policy. This 
consultation exercise included 24 shareholders representing around 50% of the total issued share capital of the Company.

The Committee made a number of changes to the original proposals as a result of the feedback from this consultation exercise, including removal of an 
originally proposed LTIP increase for the CEO from 200% to 250% of salary and the immediate acceleration of the reduction of the CEO’s pension to align 
with that of the wider workforce to 2021/22 (previously planned to take effect from 1 January 2023) to form the Directors’ Remuneration Policy presented in 
this report.

The Committee also welcomes feedback generally at any time which will be considered as part of its continued assessment of remuneration policy and 
practices.

Policy Table
The table below describes the elements of remuneration paid to the Executive Directors:

  Element and purpose

Policy and opportunity

Operation and performance conditions

Base salary
This is the basic pay and 
reflects the individual’s role, 
responsibility and contribution 
to the Group.

Benefits
To provide benefits which are 
valued by the individual and 
assist them in carrying out 
their duties.

Base salaries are reviewed annually. Changes typically 
take effect from the beginning of the relevant financial 
year.

On reviews, consideration is given by the Committee to a 
range of factors including the Group’s overall 
performance, market conditions and individual 
performance of executives and the level of salary 
increase given to employees across the Group.

Base salaries are targeted at market levels, with reference 
to companies with a comparable market capitalisation.

Annual salary increases will not exceed the general level 
of increase awarded to other salaried staff, save for a 
change in the roles or responsibilities of an Executive 
Director or when there are changes to the size and 
complexity of the business.

Provide market competitive benefits.

The Group may periodically review benefits available to 
employees. Executives will generally be eligible to receive 
those benefits on similar terms to other senior employees.

Base salary is typically paid 4 weekly in cash.

Base salaries are reviewed annually with changes usually 
taking effect from 1 April.

Executives are entitled to a car allowance or a company 
car, car insurance and other running costs and fuel for 
business use, death in service life assurance, permanent 
disability and critical illness insurance and any other 
Group wide benefits including a 10% B&M stores discount 
card.

The cost of benefits paid to an Executive in any one year is 
capped at £75,000, but this may be exceeded in 
exceptional circumstances if the cost of a benefit were to 
increase significantly.

Business travel and associated hospitality are provided in 
the normal course of business and authorised by the 
Committee on a standing basis.

In addition, where the Committee considers it appropriate 
to do so, additional relocation expenses for a limited 
period and/or tax equalisation payments may be paid.

Pension 
To provide an appropriate 
level of contribution to 
retirement planning. 

Current CEO and CFO: 3% of salary 

New recruits: 3% of salary

The pension contributions for the existing Executive 
Directors are 3% of salary, aligned with the wider 
workforce contribution rate.

Executives may take pension benefits as contributions to 
defined contribution personal pension plans, or elect to 
receive cash in lieu of all or part of that benefit (this is not 
taken into account as salary for calculating bonus, LTIP or 
other benefit awards).

If the individual elects to receive any part of their pension 
contribution benefit as a cash allowance instead, 
employers’ NICs are deducted from that element.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

71

 
Directors’ remuneration report 
continued

Policy Table continued

  Element and purpose

Policy and opportunity

Operation and performance conditions

Annual bonus
To incentivise and reward 
individuals for the delivery of 
annual performance targets.

The maximum annual bonus is 200% of base salary for 
the CEO and 150% of base salary for other Executive 
Directors. 

The performance measures are reviewed annually by the 
Committee in line with the Company’s strategy.

It is proposed that the maximum bonus for Executive 
Directors other than the CEO will be 125% of salary for the 
first year of operation of the policy.

The threshold bonus will be no higher than 25% of the 
maximum. The target bonus is 50% of maximum. 

Bonuses are paid up to one-half in cash and at least 
one-half in shares with the share element normally 
contingent on employment for a further three years. Such 
deferred shares will be credited on vesting with dividends 
paid during the vesting period.

Long-term incentives
To incentivise the delivery of 
strategic objectives over the 
longer term, the Group 
operates the Long-Term 
Incentive Plan (“LTIP”).

Awards of shares with maximum face value on grant for 
the CEO of 200% of base salary and for other Executive 
Directors of 175% of base salary each year under the LTIP, 
save for exceptional circumstances such as recruitment 
where the grant may be in excess of this. 

Clawback and malus provisions apply to awards made 
under the LTIP.

LTIP awards from the date of the 2021 AGM onward will be 
subject to a two-year holding period post the end of the 
performance period.

Participants’ awards attract dividend rights from grant to 
the end of the holding period.

In-employment 
shareholding 
requirement 
To encourage share 
ownership and create 
alignment of interests of 
Executive Directors and 
shareholders.

Executive Directors are expected to retain at least 50% of 
all shares which vest under the deferred bonus and LTIP 
(or any other plans which may be adopted in the future) 
on a net of tax basis until they hold shares of a specified 
value.

Shares subject to these guidelines and any unvested 
share awards may not be hedged or used as security for 
loans.

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B&M European Value Retail S.A.  Annual Report & Accounts 2021

The performance measures applied may be financial 
(with at least a 75% weighting on such measures) and/or 
operational and corporate, divisional and/or individual.

The Committee has discretion to make adjustments to 
performance targets during any performance period to 
reflect any events arising which were unforeseen when 
the performance conditions were originally set by the 
Committee.

The Committee has discretion to adjust the outcomes of 
the annual bonus upwards or downwards (including to 
nil) to reflect any fact or circumstance which the 
Committee considers to be relevant. Any adjustments will 
be disclosed in the relevant Annual Report on 
Remuneration.

Clawback provisions apply to the cash element of bonus 
under the annual bonus plan for a period of 3 years post 
payment and to the deferred share element for a period 
of 3 years post vesting. 

Awards may be made annually of nil cost options based 
on performance conditions.

The Committee may set three year performance 
conditions based on financial and/or operational and 
corporate, divisional and/or individual criteria as it 
considers appropriate.

The Committee has discretion to make adjustments to 
targets during any performance period in case of any 
events arising which were unforeseen when the 
performance conditions were originally set by the 
Committee.

No more than 25% of an award can be earned for 
threshold performance.

The required level of shareholding is 200% of the base 
salary of the relevant executive.

Executive Directors are expected to maintain their 
minimum shareholding levels once they have obtained 
those shareholding levels. The Committee will review 
shareholdings annually against the policy and as share 
awards mature.

The Committee reserves the right to alter the 
shareholding guidelines during the period of the policy 
but without making the guidelines any less onerous 
overall.

Strategic Report

Corporate Governance

Financial Statements

  Element and purpose

Policy and opportunity

Operation and performance conditions

Post-employment 
shareholding  
requirement

Shares must be held for two years post-employment at 
100% of the in-employment shareholding requirement (or 
actual shareholding on departure if lower).

Shares completing their performance period during this 
two year period will remain subject to the two year 
holding period.

Only shares relating to awards which are granted after 
the date of the 2021 AGM will be included for the 
purposes of this requirement. Shares purchased by the 
Executive Director (including those from all employee 
share plans), will not be included.

Executive Directors can participate in the all-employee 
share incentive plan (“SIP”) on the same terms as other 
employees of B&M in the UK.

All-employee share plans
To encourage share 
ownership by employees and 
participate in the long-term 
success of the Group, the 
Group operates an all-
employee share incentive 
plan for B&M UK employees 
which was adopted prior to 
Admission.

Shares counting towards this requirement will not be 
released during the period in which the post-employment 
shareholding requirement applies, to support 
enforceability. 

Acceptance of the post-employment shareholding 
requirement will be a condition of participation in all share 
awards granted after the 2020 AGM and will be included 
in the grant documentation for awards.

Under the rules of the SIP employees can purchase a 
maximum of £1,800 worth of shares per annum from 
their pre-tax and pre-national insurance salary through a 
UK resident SIP Trust.

The rules also permit an award of free shares worth up to 
£3,600 per year and for purchased shares to be matched 
on up to a 2:1 basis although these elements have not 
been operated to date.

Existing awards
The Company will honour any annual bonus and long term incentive commitments already entered into with Executive Directors and/or any other 
pre-existing annual bonus and long term incentive commitments on any person joining the Board.

Operation of variable pay
Annual Incentive Plan
The Committee will set the performance targets annually under the annual incentive plan to take account of the Company’s 3 year management plan and 
consensus. The metrics adopted by the Committee and the weighting of them may vary in relation to the Company’s strategy each year.

The performance conditions in the first year of the operation of the policy are as follows: 
•  75% EBITDA, which is a primary measure of the Company’s growth and indicator of potential returns for shareholders; and 

•  25% linked to personal measures (which may be financial in nature), which incentivise management to achieve results aligned to the broader business 

strategy. 

The Committee has retained discretion to reduce the out-turn under any non-financial elements if it does not consider the assessment to be reflective of 
the overall performance of the business.

Long Term Incentive Plan
The Committee sets the performance targets in relation to the LTIP to take account of the Company’s strategic plan. In the first year of operation of the 
policy, the measures are as follows: 
•  50% relative TSR, which measures the Company’s ability to generate value in excess of that created by similar businesses; and

•  50% adjusted EPS growth, which measures the Company’s ability to grow earnings which are an indicator of returns for shareholders.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

73

Directors’ remuneration report 
continued

Malus and clawback
The rules of the Company’s share plans include the following malus and clawback provisions:
•  The Annual Incentive Plan rules include provision for clawback within a three year period following payment;

•  The deferred share plan rules include provision for malus prior to exercise and clawback within a three year period following vesting; and

•  The LTIP rules include provision for malus between grant and the expiration of the holding period and clawback within a three year period following 

determination of the extent to which the performance conditions have been met.

The trigger events for malus and clawback are as follows:
•  A material misstatement of financial results; or

•  There are circumstances which would have warranted summary dismissal of the participant; or

•  There are circumstances having an impact on the reputation of the Company or the Group which justify clawback being operated; or 

•  Where the Committee discovers information from which it concludes that a bonus or award was paid or vested to a greater extent than it should have 

been.

Illustrations of potential remuneration
The graphs below show an indication of the potential total remuneration of the Executive Directors’ remuneration packages under the policy for the 
2021/22 financial year. 

’

s
0
0
0
£
n
o

i
t

a
r
e
n
u
m
e
R

5,000

4,000

3,000

2,000

1,000

0

£4,929

49%

£4,119

39%

Fixed
Annual Variable
PSP Variable

£2,094

19%

39%

42%

39%

33%

22%

18%

£879

100%

Minimum

On-target

Maximum

Maximum 
(with 50% 
share price 
appreciation)

£1,069
19%
28%

53%

£564

100%

Minimum

On-target

£2,405

52%

25%

23%

£1,989

42%

30%

28%

Maximum Maximum 
(with 50% 
share price 
appreciation)

Assumptions:
Scenario

Minimum

On-target

Simon Arora

Assumptions

Alex Russo

•  Fixed remuneration only i.e. base salary, pension and benefits

•  Fixed remuneration 

•  On-target bonus, being 50% of maximum for 2021/22 (i.e. 100% of salary for the CEO and 62.5% of salary 

for the CFO) 

•  Threshold LTIP, being 25% of maximum (i.e. 50% of salary for CEO and 43.75% of salary for CFO)

Maximum

•  Fixed remuneration 

Maximum + 50% share price growth

•  As per maximum scenario with 50% share price appreciation for the LTIP (equivalent to 1.5x the face value)

•  Maximum bonus for 2021/22 (i.e. 200% of salary for the CEO and 125% of salary for the CFO) 

•  Maximum LTIP (i.e. 200% of salary for CEO and 175% of salary for CFO) 

74

B&M European Value Retail S.A.  Annual Report & Accounts 2021

 
Strategic Report

Corporate Governance

Financial Statements

Recruitment and promotions
The remuneration package for a new Executive Director would be set in accordance with the terms of the Company’s remuneration policy at the time of 
the appointment.

Additionally, on the appointment of any new Executive Director (whether by external recruitment or internal promotion) the following applies: 
• 

if a new executive’s salary is set on appointment below the appropriate market rates, phased increases (as a percentage of salary) above those 
granted generally to other employees may be awarded subject to the individual’s performance and development; 

• 

• 

the Company may compensate a new Executive Director for amounts foregone from the individual’s former employer (as permitted under the Listing 
Rules) taking account of the amount forfeited, the extent of any performance conditions, the nature of the award and the time period to vesting. Such 
awards would normally be granted in the form of shares rather than cash; 

the annual incentive plan would operate with maximum award equal to 200% of salary in accordance with its terms, pro-rated for the period of 
employment and, dependent on the appointment and timing, different performance targets might be set as the Committee considers appropriate; 

•  a long term incentive award over shares of face value up to a maximum of 200% of salary in accordance with the policy table above;

•  on an internal appointment, any variable pay element awarded in respect of the individual’s former role would be allowed to pay out according to its 

terms, with any relevant adjustment to take account of the appointment. Any other ongoing remuneration obligations existing prior to the appointment 
would also continue; 

•  on an external appointment, the Committee may consider it necessary to make a grant of additional shares under the LTIP, of up to 200% of salary, in 

order to secure an exceptional candidate and provide early alignment with the shareholders of the Company. For the avoidance of doubt, the 
Committee has no current intentions to use this provision and any award would be in addition to the normal maximum set out in the policy table; and

•  on any appointments, the Committee may agree that the Company will meet appropriate relocation expenses. 

Service contracts and payments for loss of office
The service contract for the CEO is terminable by either the Company or the CEO on twelve months’ notice and the service contract for the CFO by either 
party on six months’ notice. The service contracts are dated 29 May 2014 in relation to the CEO and 3 March 2020 in relation to the CFO. Both contracts are 
rolling contracts with no fixed termination date.

An Executive Director’s contract can also be terminated without notice or payment of compensation except for pay accrued up to the termination date on 
the occurrence of certain events such as gross misconduct.

Payment in lieu of notice equal to base salary only for the unexpired period of notice can be paid under the CEO’s service contract. The payment in lieu of 
notice would be paid on termination.

Payment in lieu of notice equal to base salary, pension and benefits for the unexpired period of notice can be paid under the CFO’s service contract. The 
payment in lieu of notice would be paid in monthly instalments, subject to mitigation in the event that the departing CFO becomes engaged in other 
employment. 

There are no enhanced provisions on a change of control under the Executive Directors’ service contracts.

Any new contracts will be on similar terms to the CFO’s contract.

The service contracts of the Executive Directors are available for inspection at the registered office of the Company.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

75

Directors’ remuneration report 
continued

Treatment of incentives on termination and change of control
The Committee’s treatment of incentives on termination is set out in the following table. The Committee will seek to minimise the cost to the Company, and 
will have due regard for the circumstances when applying discretion in relation to termination payments.

Termination circumstances

Annual bonus treatment

Deferred bonus treatment

Unvested LTIP treatment

Good leavers: Including such 
circumstances as death, 
retirement, ill-health, disability 
and any other reason 
determined by the Committee

Subject to Committee discretion, a 
pro-rata bonus may be paid subject 
to full or part year performance.

Bonus will be paid at the normal 
payment date, unless in exceptional 
circumstances the Committee 
determines it should be paid on 
cessation. 

For all leavers except those leaving 
due to resignation or dismissal for 
cause, Awards will vest at the usual 
vesting date, unless the Committee 
applies discretion to permit the 
awards to vest on cessation.

Awards will vest at the usual vesting 
date, unless the Committee applies 
discretion to permit the awards to 
vest on cessation, for example in the 
case of death.

Awards will be subject to 
performance and time pro-rating.

The post-vesting holding period will 
normally apply, unless in exceptional 
circumstances apply e.g. in the case 
of death.

All other leavers including 
resignation and dismissal for 
cause

Change of control

No eligibility for bonus.

Awards will be forfeited. 

Awards will be forfeited.

Normally good leaver treatment 
applies.

Performance can be tested sooner 
and payment made sooner. 

Awards vest on a change of control.

Good leaver treatment applies.

Performance can be tested sooner 
and payment made sooner.

Awards which have vested before giving or receiving notice of termination of employment remain exercisable for a period of twelve months after leaving 
or (if later) the expiry of any holding period which the award was subject to.

Chairman and Non-Executive Directors
The table below describes the elements of remuneration paid to the Chairman and the Non-Executive Directors:

Element and purpose

Operation

Fees
Paid to reflect the time 
commitment and level of 
responsibility of each of the 
roles.

The fee levels and structure of the Non-Executive Directors was set by the Board from Admission. The fees of the 
Non-Executive Directors are set by the Board (excluding the Non-Executive Directors). The Committee has 
responsibility for determining fees paid to the Chairman of the Board. 

The fees are paid in cash. 

All fees are subject to the aggregate fee cap of £1,000,000 per annum, effective from 30 July 2018, for Directors in the 
Articles of Association of the Company. 

In addition, expenses may be reimbursed.

Letters of appointment
All the Non-Executive Directors of the Company have letters of appointment dated 1 June 2021 with the Company for three years subject to three months’ 
notice of termination by either side at any time and subject to annual re-appointment as a Director by the shareholders. The appointment letters provide 
that no other compensation is payable on termination.

Insurance
All of the members of the Board have the benefit of Directors’ and Officers’ liability insurance which gives them cover for legal action which may arise 
against them personally except in relation to any fraud or dishonesty.

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B&M European Value Retail S.A.  Annual Report & Accounts 2021

 
Strategic Report

Corporate Governance

Financial Statements

Consideration of employment conditions elsewhere in the Company when setting Directors’ pay
The Committee does not consult directly with employees when reviewing Executive Directors’ remuneration. However, in forming the Directors’ 
Remuneration Policy, the Committee has taken account of: 
•  The pay and conditions of the broader workforce pay and conditions, including base salaries, the general increase in salaries for employees and the 

appropriateness and fairness of the policy in this context; and

•  The remuneration arrangements for the rest of the senior management team over which the Committee has responsibility for, including salary, 

pensions, benefits and incentive arrangements.

Broader workforce
As part of the Committee’s extended remit under the UK Corporate Governance Code, the Committee will continue to review the pay policies for the wider 
employee population to ensure that they are appropriate, reflect the Company’s remuneration principles and support the strategic objectives of the 
business. 

The remuneration policy for senior executives is more weighted toward variable pay than for other employees. However, there are a number of ways in 
which employees are rewarded in addition to base salary, pension and benefits:
• 

the Company is committed to widespread share ownership. The Company operates an All-employee UK Share Incentive Plan (“SIP”). Under the SIP, 
Executive Directors are eligible to participate on a consistent basis to all other employees;

•  our workforce in the B&M UK business will also have the opportunity going forward to share in the Company’s success on an annual basis with cash 

bonuses being paid where internal targets for the business are met or exceeded;

• 

• 

• 

in retail operations, annual cash bonuses are paid in the B&M UK business based on individual performance from Deputy Store Managers and 
upwards;

in our distribution operations, annual cash bonuses are paid in the B&M UK business based on individual performance from Team and Shift 
Managers upwards; and

in our central business support teams including central operations, buying, finance, IT, HR and Payroll, annual cash bonuses are paid in the B&M UK 
business based on individual performance from manager level colleagues upwards.

The Committee reviewed the latest available gender pay gap data as well as the ratio of CEO to employee remuneration. It was satisfied that the structure 
and quantum of the Executive Directors’ remuneration within this policy was appropriate, taking into account their contribution to the business and typical 
market practices within the retail sector. As referred to on pages 67 and 69 above the Committee also undertook a remuneration benchmarking exercise 
examining pay in retail comparators as well as the broader market as part of the policy review process, and took this into account as an external measure 
of the competitiveness of the packages for the Executive Directors.

Senior management team
As part of the review of the remuneration policy, the review of the Executive Directors’ remuneration also included a review of the remuneration of other 
members of the executive committee of the Group which included a benchmarking exercise of their pay against FTSE retailers and the broader market. 
Their base salaries have also been reviewed with effect from 1 April 2021.

As well as the Executive Directors, other members of the executive committee of the Group also participate in the performance based Annual Incentive 
Plan. Around 70 colleagues including members of the executive committee of the Group and a group of managers and other senior staff have also 
participated in restricted stock awards on an annual basis since 2017, in the form of shares which vest after three years without performance conditions.

Advice on Directors’ Remuneration Policy
The Committee has taken advice from PwC, its independent remuneration consultants, on the benchmarking and structure of remuneration packages for 
Executive Directors and other members of the senior management team. PwC is a member of the Remuneration Consultants Group and a signatory to its 
Code of Conduct. In addition, the Committee has satisfied itself that the advice it receives is objective and independent as PwC has confirmed there are no 
conflicts of interest.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

77

Directors’ remuneration report 
continued

Annual Report on Remuneration

Implementation of Remuneration Policy
The Committee has operated the remuneration policy in accordance with the Directors’ Remuneration Policy (the “Policy”) which was approved by 
shareholders at the Company’s AGM on 30 July 2018. 

This section of the report sets out how the Policy has been applied in the financial year 2020/21 and how the new policy proposed for shareholder 
approval at the 2021 AGM will be applied in the financial year 2021/22.

Where sections of the report have been subject to audit, they are marked accordingly.

Single figure table of total remuneration of Executive Directors – audited
The audited table below shows the aggregate remuneration of the Executive Directors of the Company during the financial year 2020/21.

Executive Directors

Simon Arora (CEO)

Paul McDonald (Ex-CFO7)

Alex Russo (CFO8)

Year1

2019/20
2020/21

2019/20
2020/21

2019/20
2020/21

Salary
£

643,845
654,741

324,722
209,196

–
173,558

Benefits2
£

44,733
45,095

8,647
4,628

–
28,227

Pension3
£

113,313
115,227

42,961
27,751

–
4,575

Bonus4
£

Long term
incentives5,6
£

411,303
972,770

–
1,834,986

221,798
604,377

114,011
217,807

–
186,462

Other
£

Total
£

–
–

–
–

1,213,194
3,622,819

712,139
1,063,759

–
–

–
150,000

–
542,822

Total
fixed pay
 £

Total
variable pay
£

801,891
815,063

376,330
241,575

–
206,360

411,303
2,807,756

335,809
822,184

–
336,462

The 2019/20 year is for the 52 weeks ended 28 March 2020 and the 2020/21 year is for the 52 weeks ended 27 March 2021. 

1. 
2.  Benefits include company car/car allowance cash equivalent as a benefit in kind, fuel and running costs, critical illness insurance and life assurance for each Executive Director, and for Paul 

McDonald and Alex Russo only, permanent healthcare insurance. Alex Russo also received £14,937 in respect of assistance with travel and living costs given he travels from home to his place of work 
on a weekly basis. 

3.  Pensions include auto-enrolment pension employer contributions and a cash equivalent allowance to pension contribution entitlement less employers’ NICs. 
4.  One third of the annual bonuses of the Executive Directors for 2020/21 being £324,257 for Simon Arora, £72,602 for Paul McDonald and £82,081 for Alex Russo, are payable in shares which are to be 

deferred for a period of three years from the date of grant. 

5.  The 2018/19 LTIP has completed its performance period and is included in the 2020/21 LTIP figure. It will vest on the expiry of the holding period on 20 August 2023. The value is estimated based on a 
vesting of 89.5%, the three-month average share price to the year end of £5.423 and the accrued dividends to the year end. Share price appreciation accounts for £380,725 of the value for Simon 
Arora and £125,398 for Paul McDonald. Paul McDonald’s award has been pro-rated to reflect the proportion of the vesting period completed to the point of stepping down from the Board.

6.   The value of Paul McDonald’s 2017/18 LTIP whose performance period ended in 2019/20 has been restated to reflect the share price on the third anniversary of grant at which point it was no longer 

subject to continued service, being £4.861 on 7 August 2020. The amount derived from share price appreciation is £50,282. 

7.  Paul McDonald stepped down from the Board on 15 November 2020.
8.   Alex Russo was appointed to the Board and to the position of Chief Financial Officer on 16 November 2020.
9. 

The remuneration of the Executive Directors is paid by B&M Retail Limited, other than their long-term incentives. The reported figures include all such amounts. 

Base salaries
The Executive Directors received a 2% increase in their base salaries with effect from 25 May 2020, being the same percentage rate of increase given to 
the B&M UK salaried staff. 

Pension
The pension amounts paid in the year represent amounts contributed to pension plans and cash supplements, adjusted for the cost of employers’ NICs to 
the extent that provision is made as a cash supplement.

The pension benefits of the Executive Directors for 2020/21 were paid as salary supplements as follows: 
•  20% of base salary (less Employer’s NICs) for Simon Arora;

•  15% of base salary for Paul McDonald (less Employer’s NICs), until the date he stepped down from the Board; and

•  3% of base salary for Alex Russo (less Employer’s NICs), which is in line with the pension provision for UK salaried employees of the Group.

For any new Executive Directors their pension benefits would be capped at the same percentage of base salary applied generally to UK salaried 
employees of the Group. 

In order to align pensions provision for Executive Directors with the pensions for the workforce, it has been agreed that Simon Arora’s pension will be 
reduced from 20% to 3% of salary for 2021/22 which is the rate available to the UK salaried employees of the Group.

78

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Bonus outcomes
Executive Directors bonus payments for 2020/21 are in line with the remuneration policy and the terms of the Annual Incentive Plan (“AIP”). The Committee 
reviewed the AIP during the year and remains satisfied that it continues to be appropriate for the Company.

75% of the maximum AIP opportunity related to the achievement of financial targets for 2020/21. The targets were based on adjusted Group EBITDA 
performance as follows:

Threshold
Target
Max
Actual

Adjusted 
Group
EBITDA target*

£335.0m
£372.2m
£390.8m
£626.4m

% maximum 
overall
Bonus 
opportunity

18.75%
37.5%
75%
75%

* 

There is a straight-line payout for achievement between threshold, target and maximum levels.

The remaining 25% of the AIP related to personal objectives. These objectives focused on a number of key performance indicators ranging from strategic, 
operational and investor relations matters. The Committee assessed each objective against those criteria as explained below.

Simon Arora
Objectives

Performance

Building a high performance 
leadership team with enhanced 
breadth and depth

This was achieved with the recruitments in the year of the new CFO of the Group, the B&M UK 
Supply Chain Director (following retirements) the new CEO in France and appointments in other 
leadership rules in IT, Internal Audit, IR, Digital and Grocery Buying. 

Delivering strategic and 
operational progress in France

This was achieved with recruitment of a new CEO, leasing a further warehouse facility and progress 
on the two strategic priorities of refining the product mix and the rebranding and reformatting of 
c.50% of the stores during the year.

Like-for-like (“LFL”) sales 
performance

This was achieved with the very strong LFL performance for the year, particularly the B&M UK 
business at +23.8%.

 Overall outcome

23.75 out of 25

Delivery of improvements to 
distribution and logistics 
including uptick in stores 
serviced by Bedford  

Investor Relations

Paul McDonald
Objectives

Bond and debt refinancing

This was partly met. Significant progress has been achieved with Bedford now servicing c.250 
stores out of the B&M UK store estate, but further cost efficiencies remain to be achieved. 

This was achieved, having maintained a diverse and balanced investor base and ensured that 
communication expectations of investors and analysts were maintained notwithstanding the 
challenges in relation to Covid-19.

Performance

This was achieved with the Bond issuance and bank debt refinancing being successfully executed 
in the year.

Overall outcome

8.125 out of 25

Cost control reductions

This was not met against targeted levels.

Strategic developments in 
relation to IT and European 
integration

Some progress was achieved in relation to reporting across the Group’s fascias, but no score was 
given in relation to IT strategic initiatives. 

Reductions in insurance costs 
and outlays

This was partially achieved against targets set in relation to certain overheads with a 25% score 
being achieved.

Team development and 
succession

Investor Relations

This was not met during the year.

This was achieved, having maintained a diverse and balanced investor base and ensured that 
communication expectations of investors and analysts were maintained notwithstanding the 
challenges in relation to Covid-19.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

79

Directors’ remuneration report 
continued

Bonus outcomes continued
Alex Russo
Objectives

Performance

Overall outcome

Strategic initiatives

Progress was made in relation to developments in strategy and growth initiatives of the Group. 

12.50 out of 25

European integration

Significant improvements have been made in relation to reporting across the Group’s fascias. 

IT strategy

IT strategy development was commenced during the second half of the year. 

Operational controls, process 
enhancements, loss prevention 
and compliance

Team development and 
succession

Progress was made with the delivery of enhancements in controls in collaboration with the Internal 
Audit function in a number of areas.

This was partially achieved with plans being developed in the year.

The table below sets out the resulting bonuses earned, including the amounts deferred into shares for a three year period:

Executive Director

Simon Arora
Paul McDonald
Alex Russo

Bonus maximum as 
% salary

Bonus earned as % 
maximum

Bonus earned1

Of which paid in 
cash (two-thirds)

Of which deferred in 
shares (one-third)

150%
125%
125%

98.75%
83.13%
87.50%

972,770
217,807
186,462

648,513
145,205
124,308

324,257
72,602
62,154

1. 

The bonuses earned by Paul McDonald and Alex Russo have been pro-rated to reflect the proportion of the year served as an Executive Director.

The Committee considered that overall performance had been very strong during 2020/21 and that the AIP outcomes appropriately reflected individual 
and business outcomes. No discretion was used in assessing the outcomes as set out above.

Long term incentive outcome
The LTIP award granted on 20 August 2018 had a combination of EPS and Relative TSR conditions with equal weighting. The performance period ended on 
27 March 2021 and the outcomes are provided below. 

Performance condition

Adjusted EPS

Weighting

50%

Performance for 
threshold vesting 
(25%)

Performance for 

maximum vesting  Actual performance

23p

28p

Relative TSR vs FTSE 350 retailers

50%

Median Upper quartile

43.4p
Between 6th 
and 7th rank 
within 17 
comparators

Vesting

100%

79.0%

89.5%

Total

The resulting awards due to vest are as follows:

Executive Director

Simon Arora
Paul McDonald

Number of awards 
due to vest due to 
meeting 
performance 
conditions1

Dividend shares 
earned to year end

Number of awards 
granted

312,099
137,730

279,328
92,001

59,043
19,446

Total shares 
due to vest

338,371
111,447

Total value £2

1,834,986
604,377

1.  As a good leaver, Paul McDonald’s award has been pro-rated to reflect time served as an Executive Director.
2.  Based on average share price of £5.423 during the three month period to 27 March 2021.

The awards are due to vest following the expiry of the holding period being on 20 August 2023.

80

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

LTIP awards granted during the financial year – audited
LTIP awards in the form of nil-cost options were granted to Simon Arora on 30 July 2020 as follows:

Executive Director

Simon Arora

Award size

200%

Number of awards 
granted 1

Face value of 
awards £

283,436

1,313,442

1. 

The number of awards granted was based on a share price of £4.634, being the share price prior to the date of grant.

Awards vest after five years from grant following the expiry of a two year holding period. Dividends accrue in respect of the awards over the period from 
grant to vesting.

The performance conditions are measured over the three year period to the end of 2023/24, and the targets were determined in the following way:
•  The Adjusted EPS targets were set by the Committee in July 2021 when the LTIP awards were granted, based on the management 3 year plan. The 

range was set around the 3 year plan, with achievement of the plan resulting in below 50% vesting. There had been a slight softening of the growth in 
EPS to FY20 and with Covid-19 expected to have an overall negative impact on the business at the time of setting the targets, it was deemed 
appropriate to set a target range that was slightly lower than the range for the 2019 award.

•  The relative TSR condition follows a market-standard approach, with no vesting below median performance and with maximum vesting for upper 

quartile performance or above. This approach is consistent with the approach used for previous awards. 

The resulting performance conditions and targets are as follows: 

Performance condition

Adjusted EPS
Relative TSR vs FTSE 350 retailers1

Performance for 
threshold vesting 
(25%)

Performance for 
maximum vesting 

25p

30p
Median Upper quartile

Weighting

50%
50%

1.  Comparator group is Dixons Carphone, Dunelm, Greggs, Howden Joinery, JD Sports Fashion, Kingfisher, Marks & Spencer, Morrison (WM), Next, Ocado, Pets At Home, Sainsbury J, Tesco and  

WH Smith. 

A one month average applies prior to the beginning and at the end of the performance period for the TSR condition.

Straight line vesting occurs between threshold and maximum levels of performance.

Deferred bonus awards granted during the financial year – audited
A proportion of bonus earned by Executive Directors in respect of performance during 2019/20 was deferred into shares for a period of three years on 
17 June 2020 as follows:

Executive Director

Simon Arora
Paul McDonald

Value of deferred 
bonus

Number of awards 
granted1

137,101
38,004

35,768
9,914

1. 

The number of awards granted was based on a share price of £3.833, being the share price prior to the date of grant.

The awards are subject to continued service only. As a good leaver, Paul McDonald was permitted by the Committee to retain deferred bonus awards.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

81

Directors’ remuneration report 
continued

Loss of office payments – audited
Paul McDonald stepped down from the Board and his position as CFO on 15 November 2020. He was entitled to salary, pension and benefits for the 
remainder of his notice period to 8 January 2021 as follows:

Salary: £50,956
Pension: £6,741
Benefits: £994

In addition, he was entitled to a payment in respect of accrued but unpaid holiday pay at his basic rate of salary of £25,478 and a payment of £500 in 
respect of confidentiality and restrictive covenants. 

Given Paul McDonald had worked for the company for over ten years and that he was retiring from the Board, the Committee deemed it appropriate to 
treat him as a good leaver and therefore the following treatments apply to his variable remuneration:
•  Entitlement to a pro-rata bonus for the proportion of the year worked (£217,807), with one-third of this being deferred into shares for three years (with 

value £72,602), as described in the Bonus outcomes section;

•  All outstanding LTIP awards continue to vest at their normal dates, with pro-rating to reflect time served as an Executive Director and subject to 

performance assessment; and

•  All other share awards, including deferred bonus shares and LTIP awards that have met their performance conditions but remain subject to a holding 

period, are retained and vest at their normal dates.

The resulting share awards remaining outstanding are as follows:

Award

2016 LTIP
2017 LTIP
2018 LTIP1
2019 LTIP2
Deferred shares in respect of 2018/19 bonus
Deferred shares in respect of 2019/20 bonus

Date of grant

18 August 2016
7 August 2017
20 August 2018
2 August 2019
4 June 2019
17 June 2020

Awards outstanding 
at date of stepping 
down from Board

Pro-rated 
number of 
awards

Vesting date

86,143
45,628
137,730
156,546
15,198
9,914

86,143 18 August 2021
7 August 2022
45,628
92,001 20 August 2023
2 August 2024
67,275
4 June 2022
15,198
17 June 2023
9,914

1.  Award due to vest at 89.5% of maximum as a result of achievement against performance conditions to the end of 2020/21. An additional 18,033 dividend shares had been earned as at the end of 

2020/21.

2.  Award remains subject to performance conditions to the end of 2021/22.

No other payments were made to Paul McDonald.

Payments to past Directors – audited
There were no payments to past Directors during the year.

Remuneration of the Chairman and Non-Executive Directors – audited
The fees of the Chairman are set by the Remuneration Committee. The fees of each of the Non-Executive Directors are set by the Board and take account 
of Chairmanship of Board Committees and the time and responsibility of the roles of each of them.

The fees paid for 2020/21 to the Chairman of the Board and each of the Non-Executive Directors were as follows:

Director

Peter Bamford
Ron McMillan
Tiffany Hall
Carolyn Bradley
Gilles Petit (appointed to the Board on 2 May 2019)

2020/21
Fee £

300,000
90,671
74,171
68,840
59,668

2020/21
Benefits £1

14,041
–
–
–
–

2020/21
 Total £

314,041
90,671
74,171
68,840
59,668

2019/20
Fee £

300,000
85,155
61,000
58,000
53,114

2019/20
Benefits £1

34,971
–
–
–
–

2019/20
Total £

334,971
85,155
61,000
58,000
53,144

1. 

The benefits for the Chairman relate to reimbursement of an additional social security fund levy payable on his fees in Luxembourg (grossed-up) for which credit cannot be claimed against UK 
income tax. The figures in the 2019/10 column represent the amount payable from his original appointment on 1 March 2018 to the end of the 2019/20 financial year, broadly representing 2 years’ 
worth of reimbursement. The figure for 2020/21 is an estimate and will be restated in next year’s Remuneration Report to the extent that the actual levy differs.

2.  The Non-Executive Directors are not eligible to receive any variable pay and therefore the totals provided above reflect total fixed remuneration.

82

B&M European Value Retail S.A.  Annual Report & Accounts 2021

The annual rates of fees paid during the year with effect from 1 June 2020 were as follows:

Role

Chairman of the Board
Non-Executive Director base fee
Additional fee for chairing Audit Committee
Additional fee for chairing Remuneration Committee
Additional fee for Senior Independent Director 
Additional fee for Director responsible for Workforce Engagement

Strategic Report

Corporate Governance

Financial Statements

Fee £

300,000
60,000
15,000
15,000
16,500
5,000

Directors’ shareholding and share interests – audited
Under the remuneration policy which operated during the year, the shareholding guideline for Executive Directors is for a shareholding to be built up and 
maintained of 200% of base salary. Where an Executive Director does not meet the shareholding guideline, they were expected to retain all shares which 
vest under the LTIP (or any other share plans in the future) after allowing for tax. They are required to retain shares following their departure from the 
Group through the retention of LTIP awards subject to any holding period and, depending on the circumstances of departure, any deferred bonuses or 
other LTIP awards.

The Committee reviews share ownership levels annually. The shareholding guideline requirement is exceeded by Simon Arora, while Alex Russo joined 
the Board during the year and is therefore working towards his shareholding requirement.

The table below sets out the number of shares held or potentially held by Directors (including their connected persons or related parties where relevant) as 
at the financial year ended 2020/21 (or the date of their retirement from the Board if earlier).

Director

Peter Bamford
Simon Arora
Paul McDonald3
Alex Russo
Ron McMillan
Tiffany Hall
Carolyn Bradley
Gilles Petit

Shares held
beneficially1

5,000
109,880,828
39,171
–
37,037
3,050
12,192
2,440

Unvested
options with
performance
conditions2

–
950,270
294,276
–
–
–
–
–

Unvested
options not
subject to
performance

–
77,082
156,883
–
–
–
–
–

Vested but
unexercised
awards

–
–
72,093
–
–
–
–
–

Includes any shares held by connected persons or related parties. 

1. 
2.  Nil cost options. 
3.  Stepped down from the Board on 15 November 2020.

There have been no changes in the Directors’ interests in shares in the Company between the end of the 2020/21 financial year and the date of this report.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

83

Directors’ remuneration report 
continued

Performance graph and pay table
The chart below illustrates the Company’s Total Shareholder Return (“TSR”) performance against the performance of the FTSE 350 Index (excluding 
Investment Trusts) of which the Company is a constituent, from 12 June 2014 (the date on which the Company’s shares were first conditionally traded).

Total Shareholder Return (Rebased)
Source: Datastream (Thomson Reuters)

t

a
e
d
a
m

t

n
e
m
t
s
e
v
n

i

t
i

n
u
0
0
1
a

f

l

o
e
u
a
V
–
R
S
T

4
1
0
2
e
n
u
J
2
1

280

260

240

220

200

180

160

140

120

100

80

12 June 
2014

28 March 
2015

26 March 
2016

25 March 
2017

31 March 
2018

30 March 
2019

28 March 
2020

27 March 
2021

Remuneration of the CEO
The table below shows the remuneration of the CEO for each of the last seven financial years.

B&M European Value Retail

FTSE 350 excluding Investment Trusts

2014/15
2015/16
2016/17
2017/18
2018/19
2019/20
2020/21

Total
remuneration

Bonus as a
% of max

166,606
601,638
1,403,731
1,376,482
1,204,983
1,213,194
3,622,819

N/A
0%
76.8%
68.6%
46.0%
42.6%
98.8%

LTIP as a
% of max

N/A
N/A
N/A
N/A
N/A
N/A
89.5%

Change in Remuneration of the Directors
Luxembourg law imposes an obligation relating to the reporting of changes in total remuneration of the Company’s employees (but not its subsidiaries), 
the total shareholder return (“TSR”) and total remuneration of each of the individual directors of the Company. As the law only refers to the Company’s 
employees and not those in other companies in the Group, consequently the changes reported for employees are restricted to a nominal number of staff, 
being just 3 in 2020/21. 

The relevant data, as determined under the provisions of the Luxembourg remuneration reporting law, are as follows:

Total Shareholder Return (year-on-year)
3-year Total Shareholder Return ranking4

19.0%
7th out of 17

33.0%
4th out of 17

-2.6%
4th out of 17

-20.3%
9th out of 17

123.7%
7th out of 15

Total shareholder return performance

FY17

FY18

FY19

FY20

FY21

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B&M European Value Retail S.A.  Annual Report & Accounts 2021

 
 
 
 
 
 
 
 
 
 
 
 
Strategic Report

Corporate Governance

Financial Statements

Company only (excluding all of the other Group subsidiaries in the 
UK and France) on full-time equivalent basis (average)

9.42%

26.90%

15.49%

-16.38%2

-8.44%3

Percentage change in total remuneration in the year stated compared with the prior financial year1

FY17

FY18

FY19

FY20

FY21

Executive Directors:
Simon Arora (CEO)
Paul McDonald (Ex-CFO)
Alex Russo (CFO)
Non-Executive
Directors:
Peter Bamford
Ron McMillan
Tiffany Hall
Carolyn Bradley
Gilles Petit

133.32%5
135.24%6
n/a

n/a
nil
n/a
n/a
n/a

-1.94%
8.87%
n/a

n/a
6.06%
n/a
n/a
n/a

-12.55%
-3.26%
n/a

nil
nil
n/a
n/a
n/a

0.68%
-20.85%
n/a

11.66%8
21.65%9
5.17%10
nil
n/a

198.62%
49.38%
n/a7

-6.25%11
6.48%12
5.17%13
10.07%14
2.88%15

1. 

The pay of each director has been calculated using the single figure totals. The average pay of staff is calculated on a full-time equivalent basis for each year (excluding overtime hours) and 
compares the average for each year with that for the prior year. Joining and departing employees and directors have been grossed-up to a 12-month equivalent. 

2.  Excluding leavers and joiners, base salaries of the employees increased in the year on average by 3.40%. 
3.   Excluding leavers and joiners, base salaries of the employees increased in the year on average by 0.62%.
4.  The TSR figures are based on (i) a spot to spot absolute measurement for the Company over the financial year and (ii) a relative spot to spot measurement over three years compared with the current 

TSR comparator group (FTSE 350 retail sector and food retailers and wholesalers subsector as at the beginning of the financial year). For the 2020/21 figures the companies used are Dixons 
Carphone, Dunelm, Greggs, Howden Joinery, JD Sports Fashion, Kingfisher, Marks & Spencer, Morrison (WM), Next, Ocado, Pets At Home, Sainsbury J, Tesco and WH Smith. The available TSR data 
from IPO in June 2014 to March 2017 has been used for 2017 (i.e. not a full three years). 

5.  This principally reflects the increase in base salary and annual bonus package awards from 2015/16 and 2016/17 respectively, from the pre-IPO levels to median market level. 
6.  This principally reflects the increase in base salary and annual bonus package awards from 2016/17 from the pre-IPO levels to median market level. 
7.  Alex Russo was appointed to the Board and to the position of Chief Financial Officer on 15 November 2020, and therefore received no remuneration in 2019/20. 
8.  The increase in the year represents approximately two years’ worth of reimbursement, since his original appointment on 1 March 2018, of an additional social security fund levy payable on his base 

fees in Luxembourg (grossed-up) for which credit cannot be claimed against UK income tax. 
The increase represents the director being appointed on 2 May 2019 as the Senior Independent Director (“SID”) and receiving the SID supplement to his base fees from that date. 

9. 
10.  The increase represents the director being appointed on 2 January 2020 as the Chair of the Remuneration Committee and receiving the Committee Chair supplement to her base fees from that date. 
11.  The reduction is due to the 2019/20 fees including two years’ worth of reimbursement of the social security levy on his fees in Luxembourg. The base fee has remained at £300,000 in both years.
12. 

Increase is a result of an increase to the fee level with effect from June 2020 as detailed on page 86 and as a result of 12 months’ of the additional fee for the role of Senior Independent Director being 
paid in 2020/21 relative to 11 months in the prior year.
Increase is a result of an increase to the fee level with effect from June 2020 as detailed on page 86 and as a result of 12 months’ of the additional fee for the role of Chair of the Remuneration 
Committee being paid in 2020/21 relative to 3 months in the prior year.
Increase is a result of an increase to the fee level with effect from June 2020 as detailed on page 86 and as a result of 12 months’ of the additional fee for the role of Director responsible for Workforce 
Engagement, being payable from 2020/21 onwards only. 
Increase is a result of an increase to the fee level with effect from June 2020 as detailed on page 86.

13. 

14. 

15. 

Relative importance of the spend on pay
The table below shows the movement in spend on pay for all employees compared with distributions to shareholders for the financial years ended 
28 March 2020 and 27 March 2021.

£’000

Total pay for employees
Distributions to shareholders1

1. 

There have not been any buy-backs of shares during either year.

2019/20

421,644
76,042

2020/21

% change

552,213
697,484

31.0%
817.2%

CEO Pay ratio
In line with new UK reporting requirements which the Company has adopted on a voluntary basis, set out below are ratios which compare the total 
remuneration of the CEO (as included in the single total figure of remuneration table) to the remuneration of the 25th, 50th and 75th percentile of the 
Group’s UK employees. The disclosure will build up over time to cover a rolling 10-year period.

Year

2019/20

2020/21

Method

Option A

Option A

25th percentile
pay ratio

72:1

191:1

50th percentile 
(median)
pay ratio

72:1

196:1

75th percentile
pay ratio

69:1

207:1

We have used Option A as this is the statistically most accurate method and the preferred approach of most institutional shareholders.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

85

Directors’ remuneration report 
continued

CEO Pay ratio continued
The base salary and total remuneration received during the financial year by the indicative employees on a full-time equivalent basis used in the above 
analysis are set out below:

Base salary
Total remuneration

25th percentile

18,138
18,951

50th percentile 
(median)

17,684
18,490

75th percentile

16,853
17,514

The ratios disclosed above are affected by the following factors of our UK workforce. Over 98% of this population work in our retail stores and warehouses 
where, in line with the retail sector more generally, rates of pay are lower than those for management grades and those employees based at our head 
offices in more technical roles. The three employees used in the calculations are warehouse and retail sales colleagues and consequently the ratios for 
each are not significantly different. In addition, while warehouse and retail sales colleagues are eligible to participate in Group-wide share plans and 
annual opportunities to share in success and recognise outperformance, the CEO’s higher bonus and LTIP opportunities are comparable with those which 
reflect the nature and complexity of his role as well as the remuneration levels in retail businesses of similar size. In this context, the Committee is satisfied 
that the ratios are appropriate and fair.

There has been an increase in the ratios for 2020/21, which is driven primarily by the inclusion of the first LTIP granted to the CEO in 2018, as well as 
particularly strong performance during 2020/21. It is to be expected that the ratio will vary from year to year, primarily as the CEO’s package consists of a 
much higher level of variable pay that is dependent on performance, whereas the warehouse and retail sales colleagues’ remuneration is predominantly 
fixed in nature, which is normal practice for these roles.

The Company has taken the following actions for the workforce during the year to recognise their additional work during 2020/21 and going forward: 
•  during April and May 2020 in recognition of the considerable efforts of the workforce dealing with the challenge of keep essential goods flowing from 
our warehouses to our stores during the onset of the pandemic, we gave our B&M UK and Heron Foods workforce an additional 10% to their pay;

• 

in January 2021 we gave our B&M colleagues an extra week’s pay as a bonus for their hard work and commitment during the year; and 

•  our workforce in the B&M UK business will also have the opportunity going forward to share in the Company’s success on an annual basis with cash 

bonuses being paid where internal targets for the business are met or exceeded.

Malus and clawback
The Annual Incentive Plan and LTIP rules include provision for clawback (and malus during any holding period under the LTIP) within a three year period 
following payment or vesting if the Committee concludes that there has been material misstatement of financial results, or there are circumstances which 
would have warranted summary dismissal of the participant, or there are circumstances having an impact on the reputation of the Company or the Group 
which justify clawback being operated, or where the Committee discovers information from which it concludes that a bonus or award was paid or vested 
to a greater extent than it should have been.

In addition, all variable pay plans include discretion to reduce the indicative formulaic out-turn in appropriate cases.

Fees for Chairman and Non-Executive Directors in 2021/22
The rates of the fees for the Chairman and Non-Executive Directors were reviewed during the year, with reference to market data for fees within 
companies of a similar size and complexity.

While the structure of the fees remains the same as they were set by the Board at the time of the IPO, which take account of Chairmanships of Board 
Committees and the role of the Senior Independent Director, adjustments to fee levels were agreed. While the majority of the fees are subject to modest 
increases, the Chairman’s current fee is deemed to be below the appropriate level, taking into account the increased complexity of the business (as 
detailed on page 69), and the additional time commitment and responsibilities of the role, and therefore a larger adjustment was approved by the 
Remuneration Committee. The resulting annual fees are as follows:

Role

Chairman of the Board
Non-Executive Director base fee
Additional fee for chairing Audit Committee
Additional fee for chairing Remuneration Committee
Additional fee for Senior Independent Director 
Additional fee for Director responsible for Workforce Engagement

Fee from
29 March 2020 
£

300,000
58,000
12,000
12,000
16,500
N/A

Fee from 
1 June 2020 
£

300,000
60,000
15,000
15,000
16,500
5,000

Fee from 
1 April 2021
£

380,000
63,000
17,500
17,500
18,500
5,000

All fees are subject to the aggregate fee cap for Directors in the Articles of Association of the Company, which is currently at £1,000,000 per annum.

The Committee has responsibility for determining fees paid to the Chairman of the Board.

86

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

The Chairman and the Non-Executive Directors are entitled to reimbursement of all expenses reasonably incurred by them in the performance of their 
duties. The Chairman and the Non-Executive Directors do not participate in any bonus or share plans of the Company.

All the Non-Executive Directors of the Company have letters of appointment with the Company for three years subject to three months’ notice of 
termination by either side at any time and subject to annual re-appointment as a Director by the shareholders. The appointment letters provide that no 
other compensation is payable on termination. The appointment letter of Ron McMillan is dated 24 May 2017. Each of Tiffany Hall and Carolyn Bradley’s 
appointment letters are dated 30 July 2018 and Gilles Petit’s is dated 17 April 2019. Peter Bamford’s appointment letter is dated 13 November 2017.

Executive Directors remuneration for 2021/22
Base salary
As described in the Chair’s statement, the base salaries for the Executive Directors were reviewed during the year. The resulting rates of salary are  
as follows:

Executive Director

Simon Arora
Alex Russo1

1.  Alex Russo’s salary is effective from 16 November 2020, the date on which he joined the Board as CFO.

Benefits and pension
There are no planned changes to the provision of benefits for 2021/22. 

Base salary from 
29 March 2020
£

Base salary as at 
1 June 2020
£

Base salary from 
1 April 2021
£

643,845
N/A

656,722
475,000

810,000
475,000

Simon Arora’s pension provision will be reduced from 20% to 3% of salary, less Employer’s NIC (to the extent that it is paid as a salary supplement), in line 
with the rate available to UK salaried employees of the Group. 

Alex Russo will continue to receive pension provision equal to 3% of salary, less Employer’s NIC (to the extent that it is paid as a salary supplement).

Annual bonus
As set out in the Directors’ Remuneration Policy in this report, the maximum bonus opportunity for Simon Arora will increase to 200% from 150% of salary. 
The maximum bonus opportunity for Alex Russo will remain at 125% of base salary for 2021/22. 

Under the awards for 2021/22, 75% of the maximum bonus opportunity is again based on the achievement of an Adjusted EBITDA target and 25% on 
achievement of personal objectives. In relation to each award, one-half of any bonus achieved (increased from one-third) will be deferred into shares for  
3 years. The awards will also be subject to malus and claw-back provisions.

The Committee does not disclose Adjusted EBITDA or personal targets in advance as they are commercially sensitive. Suitable disclosure of the targets 
together with details of achievement against them will again be included in next year’s remuneration report.

LTIP
The Committee proposes that LTIP awards will again be made to Executive Directors during 2021/22, subject to stretching financial performance conditions 
over a three year period, with vesting after the completion of a further two year holding period.

As set out in the policy, the 2021/22 award for Simon Arora will be 200% of salary while an award of 175% of salary will be granted to Alex Russo.

•  We have set this year’s Adjusted EPS targets taking into account the Management 3 Year Plan and the latest analysts’ consensus forecasts at the time 
of setting targets. The range has been stretched given the high degree of uncertainty currently faced by the business with significant performance 
above plan required to achieve maximum payout. 

•  The relative TSR condition follows a market-standard approach, with no vesting below median performance and with maximum vesting for upper 

quartile performance or above. This approach is consistent with the approach used for previous awards. 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

87

Directors’ remuneration report 
continued

LTIP continued
The resulting performance conditions and the targets for the awards are as follows:

Performance condition

Adjusted EPS
Relative TSR vs FTSE 350 retailers1

Performance for 
threshold vesting 
(25%)

Performance for 
maximum vesting 

37p

45p
Median Upper quartile

Weighting

50%
50%

1.  Consists of the constituents of the FTSE General Retailers Index and the FTSE Food and Drug Retailers Index. A one month average applies prior to the beginning and at the end of the performance 

period for the TSR condition.

Remuneration Committee composition and meetings in 2020/21
The members of the Committee during the year consisted solely of independent Non-Executive Directors being Tiffany Hall (Committee Chair), Ron 
McMillan, and Carolyn Bradley.

The responsibilities of the Committee are set out in the Corporate Governance section of the Annual Report on page 52.

The Committee is assisted by Paul Owen as General Counsel of the Group, who is invited to attend Committee meetings. The Committee invites Peter 
Bamford as the Chairman of the Board and Simon Arora as the CEO, as and when the Committee considers it appropriate, to attend meetings and assist 
the Committee in its deliberations. No person is present during any deliberations relating to their own remuneration or is involved in determining their own 
remuneration.

Details of Committee video conferences and attendances during the year were as follows:

Director

Tiffany Hall
Ron McMillan
Carolyn Bradley

Video conferences 
attended

Role

Committee Chair
Committee Member
Committee Member

5 out of 5
5 out of 5
5 out of 5

The effectiveness of the Committee during the year was evaluated as part of a broader board effectiveness review, conducted internally and led by the 
Chairman of the Board, details of which are set out on page 56. The overall conclusion of the review was that the Committee remains effective in 
discharging its functions and reporting to the Board.

Shareholder voting
The resolutions to approve the Directors’ Remuneration Policy at the 2018 AGM and the Annual Report on Remuneration at the 2020 AGM were passed as 
follows:

Resolution

Votes for

% for

Votes
against

% against

Total votes cast

% of shares
on register

Votes
withheld

To approve the Directors’ 

Remuneration Policy (2018)
To approve the Annual Report 

766,109,391

98.88

8,714,552

1.12

774,823,943

77.44

0

on Remuneration (2020)

754,659,735

99.58

3,148,072

0.42

757,807,807

75.73

2,126,359

88

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Advisors to the Committee
The adviser to the Committee during the year was FIT Remuneration Consultants LLP (“FIT”) until the appointment of PricewaterhouseCoopers LLP (“PwC”) in 
November 2020 following a tender process carried out during the year. PwC was chosen due to their experience of advising business of similar size and 
complexity. 

FIT did not provide any other services to the Group during their tenure as advisers. From time to time the Group engages PwC to provide valuation, taxation 
and related advice on specific matters. The Committee will continue to monitor such engagements in order to be satisfied that they do not affect PwC’s 
independence as an adviser to the Committee.

Both FIT and PwC are members of the Remuneration Consultants Group and subscribe to its Code of Conduct which requires that its advice must be 
objective and impartial.

For the financial year 2020/21 FIT’s total fees were £43,020 excluding VAT and PwC’s total fees in respect of advice to the Remuneration Committee were 
£42,063 excluding VAT. 

Fees were determined partially under a fixed fee agreement to provide a core set of services, with additional items being determined on a time and 
materials basis.

This report has been approved by the Board of Directors of the Company and signed on behalf of the Board by:

Tiffany Hall
Chair of the Remuneration Committee
2 June 2021

Annual Report & Accounts 2021

B&M European Value Retail S.A.

89

Corporate Governance

Directors’ report and  
business review

The Directors present their report (the “Management Report”) 
under Luxembourg Law and DTR4.1.5R, together with the 
consolidated financial statements and annual accounts of the 
Group and of the Company as at 27 and 31 March 2021 
respectively for the accounting periods then ended.

As permitted under Luxembourg Law, the Directors have elected to prepare 
a single Management Report covering both the Group and the Company. 
The Strategic Report, Corporate Governance Report and Directors’ 
Remuneration Report on pages 1 to 47, 48 to 65 and 66 to 89 respectively 
form part of this report and are incorporated into this Directors’ report by 
reference. Also, the following information in particular within those reports 
can be found as follows:
• 

future developments in the business – pages 12 to 17;

•  workforce engagement – pages 34, 44 and 45;

•  viability statement – page 32;

•  energy and carbon reporting – page 43;

•  directors’ service contracts and appointment letters – pages 75 to 76; 

•  directors’ share interests – page 83;

•  conflicts of interest – page 55; and

•  stakeholders and section 172 statement – pages 44 to 47. 

Company status
B&M European Value Retail S.A. (the “Company”) is the holding company of 
the Group. It was incorporated on 19 May 2014 as a public limited liability 
company (Société Anonyme) under the laws of the Grand-Duchy of 
Luxembourg and it is domiciled in Luxembourg. The Company has a 
premium listing on the London Stock Exchange.

Branches
The Group had no registered external branches during the reporting period.

Principal activity
The principal activity of the Group is variety retailing in the UK and France. 
The Company has a corporate office in Luxembourg.

Business review
This report together with the Strategic Report on pages 1 to 47, sets out the 
review of the Group’s business during the financial year ended 27 March 
2021, including factors likely to affect the future development and 
performance of the business and a description of the principal risks and 
uncertainties the Group faces, and the Strategic Report is incorporated by 
reference in this report.

Results and dividend
The Group’s profit after tax for the financial year ended 27 March 2021 of 
GBP £428.1m is reported in the consolidated statement of comprehensive 
income on page 101.

Post balance sheet events
There have been no post balance sheet events that either require 
adjustment to the financial statements or are important in the 
understanding of the Group’s current position.

Corporate social responsibility
Our CSR activity is set out in the Corporate Social Responsibility Report on 
pages 33 to 43.

Employee engagement and involvement 
The Group is committed to employee involvement, consultation and 
participation. At key points throughout the year colleagues are kept 
informed about the performance and strategy of the Group through internal 
business update meetings, conference calls, company newsletters and 
notice boards and CEO email bulletins. They include information on the 
financial and trading performance of the Group. Further details of workforce 
engagement, feedback and actions during the year are also set out on 
pages 34, 44 and 45 above, which is incorporated in this report by 
reference.

B&M has a share incentive plan which is open to all B&M UK employees 
after 12 months service. Certain employees in the Group are also eligible to 
participate in other share incentive schemes of the Company.

Equal opportunities
The Group is an equal opportunity employer. It is the Group’s policy not to 
discriminate on the basis of gender, race, colour, religion, disability or 
sexual orientation, in its recruitment, training and promotion programmes.

Disabled persons
The Group seeks to ensure that disabled people, whether applying for a 
vacancy or already in employment, receive equal opportunities in respect of 
job vacancies which they are able to fulfil. They are not discriminated 
against on the grounds of their disability and are given full and fair 
consideration of applications, continuing training while employed and 
equal opportunity for career development and promotion. Where an 
existing colleague suffers a disability it is our policy to retain them in the 
workforce where that is practicable.

Directors
The Directors of the Company as at 31 March 2021 and their interests in 
shares and share awards made to them under share incentive schemes in 
the Company are shown on pages 82 to 83. There have been no changes 
to the Board of the Company between 31 March 2021 and the date of this 
report. 

In accordance with the Articles of Association of the Company, all the 
Directors will retire at the Annual General Meeting (“AGM”) on 29 July 2021. 
All the retiring Directors, being eligible, will stand for re-election as Directors 
at that meeting, except for Gilles Petit who is not standing for re-election to 
the Board.

The Board is recommending a final dividend of 13.0p per ordinary share, 
which together with the interim dividend of 4.3p per ordinary share paid in 
November 2020 (but not including the special dividends of 25.0p and 20.0p 
per share paid in November and December 2020 respectively) is a total 
ordinary dividend for the year of 17.3p which reflects the upper end of the 
dividend policy of paying 30-40% of normalised post-IPO earnings¹.

Directors’ indemnities
The Company’s Articles of Association permit the Company to indemnify its 
Directors in certain circumstances, as well as to provide insurance for the 
benefit of its Directors. The Company has Director’s and Officer’s insurance 
in place in respect of all the Directors. The insurance does not provide cover 
where a Director has acted fraudulently or dishonestly.

1.  Dividends are stated as gross amounts before deduction of Luxembourg withholding tax which 

is currently 15%. 

Political donations
No political donations were made in the financial year.

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Strategic Report

Corporate Governance

Financial Statements

Shareholders
As at 2 June 2021, the following shareholders have notified the Company of 
their interest in 5% or more of the Company’s issued ordinary shares 
(including interests in shares held through financial instruments):

Financial instruments
Details of the Group’s objectives and policies on financial risk management, 
and of the financial instruments currently in use, are set out in note 26 to the 
consolidated financial accounts on pages 144 to 146 which forms parts of 
this report.

Share capital
The Company’s share capital and changes to it in the financial year, are set 
out on page 93 below and in note 23 to the consolidated financial 
statements on page 142 which forms part of this report.

Shareholder

SSA Investments S.à.r.l.* 
The Capital Group Companies Inc.
Wellington Management Company LLP

No of ordinary 
shares

109,880,828
50,796,789
50,437,064

% share  
Capital

10.98
5.08
5.04

In common with other Luxembourg registered companies, the Directors 
have authority to allot ordinary shares in the Company and to disapply 
pre-emption rights under certain limits and conditions as permitted under 
the Articles of Association of the Company. The Directors intend to comply 
with the Pre-Emption Group’s Statement of Principles, in relation to any 
issue of shares of the Company to the extent practical as a Luxembourg 
registered company.

The Board intends to seek an authorisation of shareholders at the AGM on 
29 July 2021 that the Company, purchase, acquire or receive B&M European 
Value Retail S.A.’s own shares. This resolution will usually be requested at 
each AGM. No shares of the Company have been repurchased and no 
contract to repurchase shares has been entered into at any time since the 
incorporation of the Company.

Each ordinary share entitles the holder to vote at general meetings of the 
Company in person or by proxy. Unless otherwise provided by Luxembourg 
Company Law or the Articles, all decisions by an annual or ordinary 
shareholders’ meeting are taken by a simple majority of votes cast 
regardless of the proportion of capital represented by shareholders in 
attendance at the meeting. The notice of the AGM specifies deadlines for 
exercising voting rights and appointing a proxy to vote.

Holders of ordinary shares may receive a dividend and on liquidation may 
share in the assets of the Company.

Subject to meeting certain thresholds, holders of ordinary shares may 
requisition a general meeting of the Company or the proposal of resolutions 
at general meetings. The rights (including full details relating to voting), 
obligations and any restrictions on transfers relating to the Company’s 
ordinary shares, as well as the powers of the Directors, are set out in the 
Articles of Association.

The Company is not aware of any agreements between shareholders that 
restrict the transfer of shares or voting rights attached to the shares.

Employee share ownership trust
The Company established the B&M European Value Retail S.A. Employee 
Share Ownership Trust with Link Trustees (Jersey) Limited (formerly Capita 
Trustees Limited) as the trustee in Jersey on 14 October 2014 (the “ESOT”) to 
facilitate the holding of shares in the Company by employees and Executive 
Directors. The trustee of the trust has waived its right to receive dividends on 
the Company’s shares which it holds from time to time. Where the 
Company directs at any time that the trustee may vote in relation to any 
unallocated shares held by it, the trustee has power in its absolute 
discretion to vote or not to vote in such manner it thinks fit. During the year 
under review no shares were used from the ESOT to satisfy vested awards 
made under a share scheme of the Company. As at 31 March 2021 and 
since that date up to the date of this report, the ESOT did not hold any 
shares in the Company. Also with effect from 22 April 2021 the Company 
and the trustees have now terminated the ESOT trust.

* 

Includes 8,055,494 shares held by Praxis Nominees Limited on its account.

Amendment to the Articles of Association
The Articles of Association of the Company may only be amended at an 
extraordinary general meeting of shareholders where at least one half of 
the issued share capital is represented (or if that condition is not satisfied at 
a second meeting regardless of the proportion of the issued share capital 
represented at that meeting) and when adopted by a resolution passed by 
at least two-thirds of the votes cast.

Change of control
The Company has a senior facilities agreement (the “SFA”) in relation to a 
£300m term loan (which has been drawn in full) and a £155m revolving 
credit facility. The SFA provides that on a change of control of the Company, 
each lender has the right to require early repayment of their loans and to 
cancel all their commitments under the SFA on not less than 10 Business 
Days’ notice to the Company.

The Company has £400m 3.625% senior secured notes due 2025, of which 
all £400m remain outstanding. On a change of control of the Company, 
each bondholder has the option to require the Company to repurchase all 
or part of the notes of such holder at a purchase price of 101% of the 
principal amount plus accrued interest up to the date of repurchase.

The Group’s credit and loan facilities with its banks and fleet finance 
agreements for HGV’s contain customary cancellation and repayment 
provisions upon a change of control.

Employee share incentive schemes also have customary change of control 
provisions triggering vesting and exercise on performance conditions being 
met or (in the discretion of the Company) being waived.

Annual General Meeting
Notices convening the Company’s sixth Annual General Meeting (“AGM”) to 
be held on 29 July 2021, will be issued to shareholders. In addition to the 
ordinary business of the AGM, the Directors are seeking certain other 
approvals and authorities, details of which are set out in the notice of  
the AGM.

Corporate governance
The compliance by the Company with the UK Corporate Governance Code 
and the requirements of article 68ter of the Luxembourg Law on the Trade 
and Companies Register and Annual Accounts of companies of 
19 December 2002, as subsequently amended, are set out in the Principal 
Risks and Uncertainties on pages 24 to 32, the Corporate Governance 
report on pages 48 to 65 and the Directors’ Remuneration Report on pages 
66 to 89, each of which form part of this report.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

91

Directors’ report and business review 
continued

The Statement of Directors’ Responsibilities in relation to the consolidated 
financial statements and annual accounts of the Group and the 
unconsolidated financial statements and annual accounts of the Company 
appears on page 95, which forms part of this report.

The Relationship Agreement will continue for so long as the Arora Family 
together with their associates hold 5% or more of the issued ordinary 
shares of the Company.

Independent auditor
KPMG Luxembourg, Société Cooperative is the independent auditor 
(“réviseur d’entreprises agréé”) of the Company. Their reappointment as the 
Company’s auditor, together with the authority for the Directors to fix the 
auditor’s remuneration, will be proposed at the AGM on 29 July 2021 as set 
out in the notice.

Information on forward-looking statements
The Annual Report and financial statements include forward-looking 
statements that reflect the Company’s or, as appropriate, the Directors’ 
current views with respect to, among other things the intentions, beliefs and 
current expectations of the Company or the Directors concerning, amongst 
other things, the results of operations, the financial condition, prospects, 
growth, strategies and dividend policy of the Company and the industry in 
which it operates. Statements that include the words “expects”, “intends”, 
“plans”, “believes”, “projects”, “forecasts”, “predicts”, “assumes”, “anticipates”, 
“will”, “targets”, “aims”, “may”, “should”, “shall”, “would”, “could”, “continue”, 
“risk” and similar statements of a future or forward-looking nature can be 
used to identify forward-looking statements.

All forward-looking statements involve risks and uncertainties because they 
relate to events and depend on circumstances that may or may not occur in 
the future. Undue reliance should not be placed on such forward-looking 
statements because they involve known and unknown risks, uncertainties.

Independence compliance statement
Simon Arora, Bobby Arora, Robin Arora and SSA Investments S.à.r.l. (“SSA 
Holdco”) (the “Arora Family”) entered into a relationship agreement with the 
Company at the time of and with effect from the admission of the Company 
to trading on the London Stock Exchange in June 2014 (“Admission”) and 
which continues to remain in force, which regulates the ongoing 
relationship between the Company and the Arora Family, following 
Admission (the “Relationship Agreement”).

The principal purpose of the Relationship Agreement is to ensure that the 
Company and its subsidiaries are capable of carrying on their business 
independently of the Arora Family (and their associates), and that 
transactions and relationships between the Group and the Arora Family 
(and their associates) are at arm’s length and on normal commercial terms.

For the purpose of this section of the Annual Report, the terms “controlling 
shareholder(s)” and “associate(s)” have the same meanings as in the UK 
Listing Rules.

The Relationship Agreement contains undertakings that the Arora Family 
and together with their associates, will:
a.  conduct all transactions and relationships with the Company at arm’s 

length and on normal commercial terms; 

b.  not take any action that would have the effect of preventing the 

Company from complying with its obligations under the Listing Rules; 
and 

c.  not propose or procure the proposal of a shareholder resolution which 

is intended or appears to be intended to circumvent the proper 
application of the Listing Rules, (together the “Independence 
Provisions”).

In the financial year 2020/21, two leases of new stores were entered into  
by the Group in the UK with Arora Family related parties including their 
associates as landlords of those new stores, representing 4.7% of the total 
number of 43 gross B&M new store openings of the Group in the UK in that 
period. Both of these leases had been conditionally exchanged in the 
financial year 2017/18, as referred to in the Group’s Annual Report in 2018.

The total number of leases of UK stores and rents of the Group with Arora 
Family related parties as at the end of the period under review were 67 
store leases, representing 9.8% of a total number of 681 UK B&M stores of 
the Group with all landlords, and 11.0% of the overall rent roll of all UK B&M 
stores as at the year end.

In the financial year 2020/21 the Group also acquired two freehold store 
premises from Arora Family related parties. Both of those store premises 
are currently occupied by other retailers. As B&M carries on a trading 
business, it will be entitled to exercise rights under the law as the landlord 
to take possession of those premises for its own use when the existing 
leases with the current tenants expire in approximately five years’ time (or 
earlier if the tenants agree to vacate sooner), without the current tenants 
being entitled to apply to court for new leases. In the meantime B&M as the 
landlord of those stores receives the benefit of the commercial rents being 
paid under the existing leases from the tenants. 

During the financial year 2020/21 the Group’s joint venture sourcing 
company, Multi-lines International Company Ltd (“Multi-lines”), surrendered 
its leases of offices and product showroom premises in Kowloon Bay Hong 
Kong back to the Arora Family related party landlords. Those leases were of 
a mixed industrial and office use premises which was built in the 1970s. At 
the same time, Multi-lines entered into new leases of office and showroom 
premises with Arora Family related party landlords in a more suitable 
modern tower block location close to the main MTR commuter sub-way 
access to the Kowloon Bay district. Multi-lines business has grown 
significantly over the last few years alongside the growth of B&M’s 
business. That had driven the need for Multi-lines to upgrade to a better 
quality premises and working environment near the waterfront where 
commuters come in and out of the district, to ensure it can continue to 
attract and retain experienced colleagues while its business continues  
to grow. 

In the financial year under review, no new blocks of hours of flights for 
business travel by executives and colleagues were purchased by the Group 
from the third party operator of the private jet owned by Arora family 
interests. 10.8 unused hours were carried forward from the last block 
purchased in the 2019/20 financial year. Out of that 3.4 hours were used in 
July 2020, leaving a balance of 7.4 unused hours which have been carried 
forward to the 2021/22 financial year.

A summary of the corporate governance and Listing Rules processes and 
assessments undertaken by the Group and the Board together with reports 
of advisors and the opinion of the Sponsor, in relation to related party 
leases, is included on page 55 of the Corporate Governance Report.

Further details of related party transactions are included also in  
note 27 of the Financial Statements on pages 147 and 148.

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Strategic Report

Corporate Governance

Financial Statements

The Board confirms that during the financial year 2020/21:
i. 

the Company has complied with the Independence Provisions included 
in the Relationship Agreement; 

ii.  so far as the Company is aware, the Independence Provisions included 

Section (b) – Transfer restrictions
As at the date of this report, all B&M European Value Retail S.A. shares are 
freely transferable subject to the conditions set out in Article 6.3 of the 
Articles of Association of the Company.

in the Relationship Agreement have been complied with  
by the controlling shareholder and its associates; and 

iii.  so far as the Company is aware, the procurement obligations in the 
Relationship Agreement have been complied with by the controlling 
shareholder and its associates; 

and that the Company has acted independently of the Arora Family (and 
their associates).

The Board confirms that this statement is supported by each of the 
independent Directors of the Company and there have been no instances 
where any of them declined to support this statement.

Details of other related party transactions with associated companies of the 
Group are set out in note 27 to the consolidated financial accounts on 
pages 147 and 148 which forms part of this report. 

Those transactions relate to the following matters:
i.  product sourcing and supplies to the Group from Multi-lines 

International Company Limited (“Multi-lines”);

ii.  wholesale supplies of products by the Group to each of Home Focus 

Group Limited and Centz Retail Holdings Limited; and

iii.  lease rental payments made by Multi-lines for its office, product testing 
and showroom premises in Hong Kong with Arora Family related party 
landlords.

In accordance with Article 13.10 of the Articles of Association of the 
Company a report will be made at the 2021 AGM of transactions with the 
Company or its subsidiary undertakings in which any Directors may have 
had an interest, including each of the related party transactions with 
Directors (or in which they may have directly or indirectly had an interest) 
and all other related party transactions (including those with associated 
companies) entered into in the financial year 2020/21 referred to above and 
in note 27 of the Financial Statements on pages 147 and 148, together with 
any other such transactions entered into after the financial year end on 
31 March 2021 up to the date of the AGM, similarly to all other previous 
AGM’s of the Company.

Article 11 report
The following disclosures are made in relation to Article 11 of the 
Luxembourg Law on Takeovers of 19 May 2006 (“the Luxembourg Takeover 
Law”), as subsequently amended, and form part of this Directors’ Report. 
Following the UK's exit from the EU, the Luxembourg Takeover Law no 
longer applies to the Company as its shares are listed solely on the London 
Stock Exchange which is no longer a Member State regulated market of the 
EU. However, as a Luxembourg incorporated company these disclosures 
are made voluntarily, which the Company considers to be best practice to 
continue to provide to shareholders. 

Section (a) – Share capital structure
B&M European Value Retail S.A. has issued one class of shares only, being 
ordinary shares which are admitted to trading on the London Stock 
Exchange. No other shares have been issued by B&M European Value 
Retail S.A. The issued share capital of B&M European Value Retail S.A. as of 
31 March 2021 amounts to GBP £100,081,968.80 represented by 
1,000,819,688 shares with a nominal value of GBP £0.10 each. B&M 
European Value Retail S.A. has a total unissued authorised share capital of 
GBP £297,140,253.40. All shares issued by B&M European Value Retail S.A. 
have equal rights as set out in the Articles of Association of the Company.

Section (c) – Major shareholdings
Details of shareholders holding more than 5% of the issued share capital of 
B&M European Value Retail S.A. notified to B&M European Value Retail S.A. 
in accordance with Article 8 of the Articles of Association of the Company 
which adopts the provisions of the Luxembourg law on transparency 
obligations of securities issuers dated 11 January 2008 as amended (“the 
Luxembourg Transparency Law”) are set out on page 91.

Section (d) – Special control rights
All the issued and outstanding shares of B&M European Value Retail S.A. 
have equal voting rights and there are no special control rights attached to 
shares of B&M European Value Retail S.A., except that B&M European Value 
Retail S.A. can direct that shares held in the ESOT be applied by the trustee 
to satisfy the vesting of outstanding awards under its long-term incentive 
plan or any other employee share schemes established by the Group.

Section (e) – Control system on employee share scheme
B&M European Value Retail S.A. is not aware of any matters regarding 
section (e) of Article 11 of the Luxembourg Takeover Law, as subsequently 
amended, save where referred to in section (d) above.

Section (f) – Voting rights
Each share issued and outstanding in B&M European Value Retail S.A. 
represents one vote. The Articles of Association of the Company do not 
provide for any voting restrictions. In accordance with the Articles of 
Association shareholders may be represented and proxies shall be 
received by the Company at a certain time before the date of the relevant 
meeting. In accordance with the Articles of Association, the Board of 
Directors may determine such other conditions that must be fulfilled by 
shareholders in person or by proxy. Additional provisions may apply under 
Luxembourg Law. Luxembourg legislation requires shareholders to register 
their intention to vote at least 14 days before the date of the meeting (the 
“Record Date”). In accordance with Article 24.6.11 of the Articles of 
Association, the right of a shareholder to participate in a general meeting 
and to exercise the voting rights attached to its shares are determined by 
reference to the number of shares held by such shareholder at midnight on 
the Record Date. In accordance with article 28 of the Luxembourg 
Transparency Law, which is adopted by the Company under Article 8.1.5 of 
its Articles of Association, as long as the notice of crossing a major 
shareholding in the Company has not been notified to the Company in the 
manner prescribed, the exercise of the voting rights relating to those shares 
which exceed the threshold that should have been notified is suspended. 
The suspension of the voting rights is lifted when the shareholder makes 
the notification provided for under Article 8 of the Company’s Articles of 
Association in relation to the Luxembourg Transparency Law.

Section (g) – Shareholders’ agreements with transfer restrictions
B&M European Value Retail S.A. has no information about any agreements 
between shareholders which may result in restrictions on the transfer of 
securities or voting rights.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

93

Directors’ report and business review 
continued

Section (h) – Appointment of Board members, amendment of Articles of 
Association
The appointment and replacement of Board members and the amendment 
of the Articles of Association of the Company are governed by Luxembourg 
Law and the Articles of Association (in particular Article 10 and Article 
24.6.3). The Articles of Association are published under the Investors section 
on the Company’s website at www.bandmretail.com.
The Articles of Association of the Company may only be amended at an 
extraordinary shareholders’ meeting where at least one half of the issued 
share capital is represented (or if that condition is not satisfied at a second 
meeting regardless of the proportion of capital represented  
at that meeting) and when adopted by a resolution passed by at least 
two-thirds of the votes cast.

Section (i) – Powers of the Board of Directors
The Board of Directors is vested with the broadest powers to take any action 
necessary or useful to realise the purposes of the Company  
with the exception of the powers reserved to the general meeting  
of shareholders by the Luxembourg Law on Commercial Companies dated 
10 August 1915, as subsequently amended, and by the Articles  
of Association.

Section (j) – Significant agreements or essential business contracts
The Board of Directors is not aware of any significant agreements to which 
B&M European Value Retail S.A. is a party and which take effect, alter or 
terminate upon a change of control of the Company following  
a takeover bid other than: (a) the Company has a senior facilities 
agreement (the “SFA”) in relation to a £300m term loan (which has been 
drawn in full) and a £155m revolving credit facility. The SFA provides that on 
a change of control of the Company, each lender has the right to require 
early repayment of their loans and to cancel all their commitments under 
the SFA on not less than 10 Business Days’ notice to the Company; (b) the 
Company has £400m 3.625% senior secured notes due 2025, of which all 
£400m remain outstanding. On a change of control of the Company, each 
bondholder has the option to require the Company to repurchase all or part 
of the notes of such holder at a purchase price of 101% of the principal 
amount plus accrued interest up to the date of repurchase; (c) the Group 
has credit and loan facilities with its banks and fleet finance agreements for 
HGV’s, which contain customary cancellation and repayment provisions 
upon a change of control and (d) Employee share incentive schemes in 
relation to shares in the Company, have customary change of control 
provisions triggering vesting and exercise on performance conditions being 
met or (in the discretion of the Company) being waived.

Section (k) – Agreements with Directors and employees
No agreements exist between B&M European Value Retail S.A. and its 
Directors or employees which provide for compensation if Directors or 
employees resign or are made redundant without valid reason, or if their 
employment ceases because of a takeover bid other than as disclosed in 
the Directors’ Remuneration Report on pages 66 to 89.

Approved by order of the Board.

Simon Arora 
Chief Executive Officer 
2 June 2021

Alex Russo
Chief Financial Officer

In common with other Luxembourg public companies, the authority of the 
Board to issue ordinary shares on a non-preemptive basis is set out in the 
Articles of Association of the Company. The Articles of Association authorise 
the Directors to disapply pre-emption rights (a) for the issue for cash of 
shares representing up to a maximum of 5% (five per cent) of the issued 
ordinary share capital of the Company per year; (b) to deal with fractional 
entitlements on otherwise pre-emptive issues of shares; (c) in connection 
with employee share options, and, also (d) for the issue for cash of shares 
representing up to an additional 5% (five per cent) of the issued ordinary 
share capital per year which can be used only for the purposes of financing 
(or refinancing, if the authority is to be used within six (6) months of the 
original transaction) an acquisition or other capital investment of a kind 
contemplated by the Statement of Principles on Disapplying Pre-emption 
Rights most recently published by the Pre-emption Group of the Financial 
Reporting Council. The Board intends to follow the Statement of Principles  
to the extent practical as a Luxembourg company. The present five (5) year 
authority in Article 5.2 of the Articles of Association will expire on  
29 July 2023.

The Board was authorised by the AGM of shareholders held on 
18 September 2020, in the name and on behalf of the Company, to 
purchase, acquire or receive B&M European Value Retail S.A.’s own shares 
representing up to 10% (ten percent) of the issued share capital from time  
to time of B&M European Value Retail S.A. on such terms as the Board may 
decide in accordance with the law. No shares were purchased pursuant  
to this authority in the year under review or since then up to the date  
of this report.

The Board intends to seek a renewal of this authority for the Company to 
purchase its shares, at the AGM of the shareholders on 29 July 2021.  
This resolution will usually be requested at each AGM.

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Strategic Report

Corporate Governance

Financial Statements

Corporate Governance

Statement of Directors’  
responsibilities

The Directors are responsible for preparing the Annual 
Report and the Group and Company financial statements 
in accordance with applicable law and regulations.

The Directors are responsible for the maintenance and integrity of the 
corporate and financial information included on the Company’s website. 
The financial statements are published on the Company’s website. 

Legislation in Luxembourg governing the preparation and dissemination of 
financial statements may differ from legislation in other jurisdictions.

We confirm that to the best of our knowledge:
• 

the consolidated financial statements of B&M European Value Retail S.A. 
(“Company”) presented in this Annual Report and established in 
conformity with International Financial Reporting Standards as adopted 
in the European Union give a true and fair view of the assets, liabilities, 
financial position, cash flows and profits of the Company and the 
undertakings included within the consolidation taken as a whole; 

• 

• 

the annual accounts of the Company presented in this Annual Report 
and established in conformity with the Luxembourg legal and regulatory 
requirements relating to the preparation of annual accounts give a true 
and fair view of the assets, liabilities, financial position and profits of the 
Company; and 

the Strategic Report includes a fair review of the development and 
performance of the business and position of the Company and the 
undertakings included within the consolidation taken as a whole, 
together with a description of the principal risks and uncertainties  
it faces. 

We consider this Annual Report (including the financial statements), taken 
as a whole, is fair, balanced and understandable and provides the 
information necessary for shareholders to assess the Group’s position, 
performance, business model and strategy. 

Approved by order of the Board.

Simon Arora 
Chief Executive Officer 
2 June 2021

Alex Russo
Chief Financial Officer

Company law requires the Directors to prepare Group and Company 
financial statements for each financial year. Under that law they are 
required to prepare the Group financial statements in accordance with 
International Financial Reporting Standards (“IFRSs”) as adopted by the EU 
and applicable law and have prepared the Company financial statements 
in accordance with Luxembourg legal and regulatory requirements 
regarding the preparation of annual accounts (“Lux GAAP”). In addition the 
Group financial statements are required under the UK Disclosure Guidance 
and Transparency Rules to be prepared in accordance with International 
Financial Reporting Standards adopted pursuant to Regulation (EC) No 
1606/2002 as it applies in the European Union (“IFRSs as adopted by the 
EU”).

Under company law the Directors must not approve the financial 
statements unless they are satisfied that they give a true and fair view of 
the state of affairs of the Group and Company and of their profit or loss for 
that period. In preparing each of the Group and Company financial 
statements, the Directors are required to:
•  select suitable accounting policies and then apply them consistently; 

•  make judgments and estimates that are reasonable and prudent; 

•  present the financial statements and policies in a manner that provides 

relevant, reliable, comparable and understandable information; 

•  state whether they have been prepared in accordance with IFRSs as 

adopted by the EU; 

•  assess the Group and parent Company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern; 
and

•  use the going concern basis of accounting unless they either intend to 
liquidate the Group or the parent Company or to cease operation, or 
have no realistic alternative but to do so. 

The Directors are responsible for keeping adequate accounting records that 
are sufficient to show and explain the parent Company’s transactions and 
disclose with reasonable accuracy at any time the financial position of the 
parent Company and enable them to ensure that its financial statements 
comply with company law. They are responsible for such internal control as 
they determine is necessary to enable the preparation of financial 
statements that are free from material misstatement, whether due to fraud 
or error, and have general responsibility for taking such steps as are 
reasonably open to them to safeguard the assets of the Group and to 
prevent and detect fraud and other irregularities. 

Under applicable law and regulations, the directors are also responsible for 
preparing a Strategic Report, Directors’ Report, Directors’ Remuneration 
Report and Corporate Governance Statement that complies with that law 
and those regulations. 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

95

 
 
 
Financial Statements

Independent Auditor’s Report

To the Shareholders of B&M European Value Retail S.A. 
68-70, Boulevard de la Pétrusse L-2320 Luxembourg

Report of the Réviseur d’Entreprises agréé
Report on the audit of the consolidated financial 
statements

Opinion
We have audited the consolidated financial statements of B&M European 
Value Retail S.A. and its subsidiaries (the “Group”), which comprise the 
consolidated statement of financial position as at 27 March 2021, and the 
consolidated statement of comprehensive income, consolidated statement 
of changes in equity and consolidated statement of cash flows for the 52 
week period then ended, and notes to the consolidated financial 
statements, including a summary of significant accounting policies. 

In our opinion, the accompanying consolidated financial statements give a 
true and fair view of the consolidated financial position of the Group as at 
27 March 2021 and of its consolidated financial performance and its 
consolidated cash flows for the 52- week period then ended in accordance 
with International Financial Reporting Standards (IFRSs) as adopted by the 
European Union.

Basis for opinion
We conducted our audit in accordance with the Law of 23 July 2016 on the 
audit profession (“Law of 23 July 2016”) and with International Standards on 
Auditing (“ISAs”) as adopted for Luxembourg by the Commission de 
Surveillance du Secteur Financier (“CSSF”). Our responsibilities under the 
Law of 23 July 2016 and ISAs as adopted for Luxembourg by the CSSF are 
further described in the « Responsibilities of “réviseur d’entreprises agréé” 
for the audit of the consolidated financial statements » section of our report. 
We are also independent of the Group in accordance with the International 
Code of Ethics for Professional Accountants, including International 
Independence Standards, issued by the International Ethics Standards 
Board for Accountants (“IESBA Code”) as adopted for Luxembourg by the 
CSSF together with the ethical requirements that are relevant to our audit of 
the consolidated financial statements, and have fulfilled our other ethical 
responsibilities under those ethical requirements. We believe that the audit 
evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion.

Key audit matters
Key audit matters are those matters that, in our professional judgment, 
were of most significance in our audit of the consolidated financial 
statements of the current period. These matters were addressed in the 
context of the audit of the consolidated financial statements as a whole, 
and in forming our opinion thereon, and we do not provide a separate 
opinion on these matters. 

96

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Risk of error in Revenue recognition

Why the matter was considered to be one of the most 
significant in our audit of the consolidated financial statements 
of the current period

The Group’s Revenue amounts to £4.8 billion as per the 
Consolidated Statement of Comprehensive Income and note 2 
and is mainly derived from the sale of goods to customers.

Retail revenue is recognised at the initial point of sale of goods to 
customers. 

Although revenue recognition is considered to be relatively 
straightforward on a transactional level, the high volume of 
transactions makes it more susceptible to error. 

As a result of this large volume of transactions, together with the 
significance of the balance relative to other captions in the 
Consolidated Statement of Comprehensive Income, has led us to 
identify it as a key audit matter.

How the matter was addressed in our audit

Our procedures over Revenue recognition included, but were not limited to:
•  Obtaining a detailed understanding and evaluating the design and 

implementation of key controls that the Group has surrounding Revenue 
recognition by inquiries with the relevant process owners and performing a 
walkthrough of the process which includes observing the control and 
inspecting supporting evidence for the various controls;

•  Reconciling cash and receipts from the legacy credit card provider which are 
related to revenue from sales made in stores and investigating outliers 
identified in this process;

•  Performing a substantive analytical procedure over receipts from the new 

credit card provider which are related to revenue from sales made in stores;

•  Assessing revenue trends throughout the period and investigating any 

unusual variances;

•  Analysing sales by store for the days pre- and post-period-end to assess 

whether sales were recorded in the correct period;

•  Analysing post period-end returns and credit notes to agree that sales have 
been recognised in the correct period and to determine if a returns provision 
is required; and 

•  Journal entry testing focused on revenue entries with an unexpected 

contra-account.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

97

Independent Auditor’s Report 
continued

Valuation of Inventory

Why the matter was considered to be one of the most 
significant in our audit of the consolidated financial statements 
of the current period

The Group has significant levels of inventory due to its retail 
operations. As per the Consolidated Statement of Financial 
Position and note 16, the balance is £605 million at the year end. 

Per the Inventory accounting policy in Note 1, inventories are 
valued at the lower of cost or net realisable value. Changing 
consumer preferences, spending patterns and the seasonality of 
sales all impact the level of inventory held and the rate of inventory 
turnover. 

The risk that net realisable value may be lower than cost for some 
categories of inventory is increased in the current period due to 
COVID 19. This relates mainly to Babou due to the restrictions on 
trading imposed by the French Government during the year. 

Per the Financial Instruments policy in note 1, the Group adopts 
hedge accounting for a high proportion of its foreign currency 
inventory purchases. In order to apply hedge accounting it is 
necessary to demonstrate hedge effectiveness which requires, 
amongst other things, matching the hedging instrument to the 
hedged item and ensuring that the appropriate exchange rate is 
applied to each hedged item included in the inventory balance. 

We focused on the valuation of inventory because of the significant 
judgements and estimates required by management when 
assessing the level of the provision required in relation to the  
net realisable value inventory provision, and the risk of error 
inherent in the process of adjusting inventory to the appropriate 
hedged rate.

How the matter was addressed in our audit

Our procedures over the valuation of inventory included, but were not limited to:
•  Obtaining a detailed understanding and evaluating the design and 

implementation of key controls that the Group has surrounding inventory 
valuation by inquiries with the relevant process owners and performing a 
walkthrough of the process which includes observing the control and 
inspecting supporting evidence for the various controls;

•  Evaluating the appropriateness of management’s judgements and 

assumptions applied in arriving at the value of inventory by:

 – Assessing the value of a sample of inventory lines to confirm whether it is 
measured at lower of cost or net realisable value, through comparison to 
sales receipts and latest purchase invoice;

 – Understanding the inventory provisioning policy with specific 
consideration to net realisable value and slow-moving stock;

 – Testing the accuracy of the net realisable value inventory provision by 
performing a recalculation of and testing a sample of the underlying 
inputs of the provision calculation to supporting documentation;

 – Analysing the period-end stock value against total sales during the period 
on a line by line basis to assess whether there are any indicators that 
items may be overstocked and using this as a basis to consider the 
adequacy of the slow-moving stock provision;

 – Evaluating the adequacy of the additional NRV provision established to 
cater for the increased risk presented by COVID-19 and local lockdown 
restrictions on trading implemented around the year end. Testing was 
focused on the seasonal categories most likely to be affected;

 – Inspecting and corroborating the Group’s hedging strategy, and reviewing 
the documentation in place for derivatives, including assessing whether it 
is in accordance with IFRS9; and

 – Reviewing management’s calculations to adjust the valuation of 

inventories based on hedged effectiveness in order to assess whether the 
valuation has been appropriately adjusted.

98

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Valuation of Babou goodwill 

Why the matter was considered to be one of the most 
significant in our audit of the consolidated financial statements 
of the current period

As per note 13, the Goodwill balance held in relation to Babou is 
£25.7m.

There has been uncertainty around how Babou’s trade will be 
impacted by COVID-19. All stores were closed in the Spring and 
Autumn of 2020 for a total of 10 weeks. Trading restrictions have 
continued into 2021 for all stores, therefore the impairment risk has 
remained significant to reflect the risk of further store closures and 
any potential impairment required. 

Given there is inherent uncertainty involved in forecasting and 
discounting future cash flows which are the basis of the 
assessment of the recoverable amount of the cash generating 
unit, together with the circumstances created by COVID-19,  
we have identified the carrying value of the goodwill as a key  
audit matter. 

How the matter was addressed in our audit

Our procedures over the carrying value of the Babou goodwill included, but were 
not limited to:
•  Obtaining the value in use model used for the impairment review and 

checking it for mathematical accuracy;

•  Assessing management’s forecasting accuracy by comparing actual results 

for the period to those that had been forecast;

•  Assessing the reasonableness of future cashflow forecasts with reference  

to historic performance; 

•  Challenging the assumptions applied in the value in use model, including  

the like for like sales increases, margin and discount rate;

•  Performing sensitivity testing over the key assumptions applied by 

management;

•  Engaging our Corporate Finance specialists to perform a review of the 

discount rate methodology applied;

•  Forming an expectation of the Babou’s WACC using market observable data 

of risk-free rates and cost of equity for comparable companies; and

•  Reviewing management disclosures on estimates and judgements in the 
consolidated financial statements in relation to the requirements of IAS36.

Other information
The Board of Directors is responsible for the other information. The other 
information comprises the information stated in the annual report including 
the consolidated management report but does not include the 
consolidated financial statements and our report of the “réviseur 
d’entreprises agréé” thereon.

Our opinion on the consolidated financial statements does not cover the 
other information and we do not express any form of assurance conclusion 
thereon.

In connection with our audit of the consolidated financial statements, our 
responsibility is to read the other information and, in doing so, consider 
whether the other information is materially inconsistent with the 
consolidated financial statements or our knowledge obtained in the audit 
or otherwise appears to be materially misstated. If, based on the work we 
have performed, we conclude that there is a material misstatement of this 
other information, we are required to report this fact. We have nothing to 
report in this regard.

Responsibilities of the Board of Directors and Those Charged 
with Governance for the consolidated financial statements
The Board of Directors is responsible for the preparation and fair 
presentation of the consolidated financial statements in accordance with 
IFRSs as adopted by the European Union, and for such internal control as 
the Board of Directors determines is necessary to enable the preparation of 
consolidated financial statements that are free from material misstatement, 
whether due to fraud or error.

In preparing the consolidated financial statements, the Board of Directors is 
responsible for assessing the Group’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and 
using the going concern basis of accounting unless the Board of Directors 
either intends to liquidate the Group or to cease operations, or has no 
realistic alternative but to do so. 

Those charged with governance are responsible for overseeing the Group’s 
financial reporting process.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

99

Independent Auditor’s Report 
continued

We communicate with those charged with governance regarding, among 
other matters, the planned scope and timing of the audit and significant 
audit findings, including any significant deficiencies in internal control that 
we identify during our audit. 

We also provide those charged with governance with a statement that we 
have complied with relevant ethical requirements regarding independence, 
and to communicate with them all relationships and other matters that may 
reasonably be thought to bear on our independence, and where 
applicable, actions taken to eliminate threats or safeguards applied.

From the matters communicated with those charged with governance, we 
determine those matters that were of most significance in the audit of the 
consolidated financial statements of the current period and are therefore 
the key audit matters. We describe these matters in our report unless law 
or regulation precludes public disclosure about the matter.

Report on other legal and regulatory requirements
The consolidated management report on pages 90 to 95 of the annual 
report is consistent with the consolidated financial statements and has 
been prepared in accordance with applicable legal requirements.

Luxembourg, 2 June 2021

KPMG Luxembourg
Société coopérative
Cabinet de révision agréé
Thierry Ravasio

Responsibilities of the réviseur d’entreprises agréé for the audit 
of the consolidated financial statements
The objectives of our audit are to obtain reasonable assurance about 
whether the consolidated financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue a report 
of the “réviseur d’entreprises agréé” that includes our opinion. Reasonable 
assurance is a high level of assurance, but is not a guarantee that an audit 
conducted in accordance with the Law of 23 July 2016 and with ISAs as 
adopted for Luxembourg by the CSSF will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error 
and are considered material if, individually or in the aggregate, they could 
reasonably be expected to influence the economic decisions of users taken 
on the basis of these consolidated financial statements.

As part of an audit in accordance with the Law of 23 July 2016 and with ISAs 
as adopted for Luxembourg by the CSSF, we exercise professional judgment 
and maintain professional skepticism throughout the audit. We also:
Identify and assess the risks of material misstatement of the 
• 
consolidated financial statements, whether due to fraud or error, design 
and perform audit procedures responsive to those risks, and obtain 
audit evidence that is sufficient and appropriate to provide a basis for 
our opinion. The risk of not detecting a material misstatement resulting 
from fraud is higher than for one resulting from error, as fraud may 
involve collusion, forgery, intentional omissions, misrepresentations,  
or the override of internal control.

•  Obtain an understanding of internal control relevant to the audit in order 
to design audit procedures that are appropriate in the circumstances, 
but not for the purpose of expressing an opinion on the effectiveness  
of the Group’s internal control.

•  Evaluate the appropriateness of accounting policies used and the 

reasonableness of accounting estimates and related disclosures made 
by the Board of Directors.

•  Conclude on the appropriateness of the Board of Directors’ use of the 
going concern basis of accounting and, based on the audit evidence 
obtained, whether a material uncertainty exists related to events or 
conditions that may cast significant doubt on the Group’s ability to 
continue as a going concern. If we conclude that a material uncertainty 
exists, we are required to draw attention in our report of the “réviseur 
d’entreprises agréé” to the related disclosures in the consolidated 
financial statements or, if such disclosures are inadequate, to modify 
our opinion. Our conclusions are based on the audit evidence obtained 
up to the date of our report of the “réviseur d’entreprises agréé”. 
However, future events or conditions may cause the Group to cease to 
continue as a going concern.

•  Evaluate the overall presentation, structure and content of the 

consolidated financial statements, including the disclosures, and 
whether the consolidated financial statements represent the underlying 
transactions and events in a manner that achieves fair presentation.

•  Obtain sufficient appropriate audit evidence regarding the financial 
information of the entities and business activities within the Group to 
express an opinion on the consolidated financial statements. We are 
responsible for the direction, supervision and performance of the Group 
audit. We remain solely responsible for our audit opinion.

100

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Financial Statements

Consolidated statement of  
comprehensive income

Period ended

Continuing operations
Revenue
Cost of sales

Gross profit
Gain on sale and leaseback of the Bedford warehouse
Administrative expenses – other

Operating profit
Share of profits in associates

Profit on ordinary activities before net finance costs and tax 
Finance costs on lease liabilities
Other finance costs 
Finance income
Gain on revaluation of financial instruments

Profit on ordinary activities before tax
Income tax expense

Profit for the period from continuing operations

Attributable to owners of the parent
Discontinued operations
Loss from discontinued operations

Profit for the period

Attributable to non-controlling interests
Attributable to owners of the parent
Other comprehensive income for the period
Items which may be reclassified to profit and loss:
Exchange differences on retranslation of subsidiary and associate investments
Fair value movement as recorded in the hedging reserve
Tax effect of other comprehensive income

Total comprehensive income for the period 

Attributable to non-controlling interests
Attributable to owners of the parent
Earnings per share from continuing operations
Basic earnings per share attributable to ordinary equity holders (pence)
Diluted earnings per share attributable to ordinary equity holders (pence)
Earnings per share from all operations
Basic earnings per share attributable to ordinary equity holders (pence)
Diluted earnings per share attributable to ordinary equity holders (pence)

52 weeks ended 
27 March 2021
£’000

52 weeks ended 
28 March 2020
£'000

Note

2

15

4
12

5
5
5
5

10

2

6

10

11
11

11
11

4,801,425
(3,031,455)

1,769,970
–
(1,156,556)

3,813,387
(2,530,579)

1,282,808
16,932
(966,928)

613,414
1,795

615,209
(61,411)
(28,654)
295
–

525,439
(97,335)

428,104

428,104

–

428,104

–
428,104

(1,222)
(20,393)
4,509

410,998

–
410,998

42.8
42.7

42.8
42.7

332,812
879

333,691
(57,206)
(24,809)
213
134

252,023
(57,246)

194,777

194,777

(113,922)

80,855

(9,172)
90,027

1,661
8,679
(1,383)

89,812

(9,753)
99,565

19.5
19.5

9.0
9.0

The accompanying accounting policies and notes form an integral part of these consolidated financial statements.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

101

Financial Statements

Consolidated statement  
of financial position

As at

Assets
Non-current
Goodwill
Intangible assets
Property, plant and equipment
Right of use assets
Investments in associates
Other receivables
Deferred tax asset

Current assets
Cash at bank and in hand 
Inventories 
Trade and other receivables 
Other financial assets

Total assets

Equity
Share capital
Share premium
Retained earnings
Hedging reserve
Legal reserve
Merger reserve
Foreign exchange reserve

Non-current liabilities
Interest bearing loans and borrowings
Lease liabilities
Other liabilities
Deferred tax liabilities
Provisions

Current liabilities
Interest bearing loans and borrowings
Overdrafts
Trade and other payables
Lease liabilities
Other financial liabilities 
Income tax payable 
Dividends payable
Provisions 

Total liabilities

Total equity and liabilities

27 March
 2021
£’000

28 March
2020
£’000

Note

13
13
14
15
12
17
10

18
16
17
20

23

21
15
19
10
22

21
18
19
15
20

30
22

920,729
118,240
336,364
1,070,581
4,479
7,084
32,242

921,911
119,696
312,198
1,086,618
5,700
7,517
22,988

2,489,719

2,476,628

217,682
605,126
42,160
3,767

868,735

3,358,454

(100,082)
(2,475,108)
(127,585)
7,499
(10,010)
1,979,131
(6,813)

428,205
588,000
60,588
16,702

1,093,495

3,570,123

(100,058)
(2,474,318)
(244,829)
(9,280)
(10,010)
1,979,131
(8,035)

(732,968)

(867,399)

(723,736)
(1,138,634)
–
(27,476)
(4,511)

(561,418)
(1,146,233)
(171)
(29,008)
(766)

(1,894,357)

(1,737,596)

(6,875)
–
(524,260)
(162,735)
(16,141)
(12,511)
–
(8,607)

(731,129)

(211,062)
(928)
(419,999)
(149,011)
(1,847)
(26,115)
(150,087)
(6,079)

(965,128)

(2,625,486)

(2,702,724)

(3,358,454)

(3,570,123)

The accompanying accounting policies and notes form an integral part of these consolidated financial statements. This consolidated statement of 
financial position was approved by the Board of Directors and authorised for issue on 2 June 2021 and signed on their behalf by:

Simon Arora
Chief Executive Officer

102

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Financial Statements

Consolidated statement of changes  
in shareholders’ equity

Strategic Report

Corporate Governance

Financial Statements

Balance at 31 March 2019
Ordinary dividends declared
Special dividends declared
Effect of share options

Total transactions with owners
Profit for the period relating to  

continuing operations

Loss for the period relating to 
discontinued operations
Other comprehensive income

Total comprehensive income for  

the period

Disposal of Jawoll

Share 
capital
£'000

Share
premium
£’000

Retained
earnings
£'000

100,056 2,474,249
–
–
69

–
–
2

393,375
(76,042)
(150,087)
1,411

2

–

–
–

–
–

69

(224,718)

–

–
–

–
–

194,777

(104,750)
–

90,027
(13,855)

Balance at 28 March 2020

100,058 2,474,318

244,829

Ordinary dividends declared
Special dividends declared
Effect of share options

Total transactions with owners
Profit for the period relating to 

continuing operations

Other comprehensive income

Total comprehensive income for  

the period

–
–
24

24

–
–

–

–
(97,067)
– (450,330)
1,154

790

790 (546,243)

–
–

428,104
895

–
(16,779)

– 428,999

(16,779)

Hedging
reserve
£’000

1,984
–
–
–

–

–

–
7,296

7,296
–

9,280

–
–
–

–

Legal
reserve
£’000

Merger
reserve
£’000

10,010 (1,979,131)
–
–
–

–
–
–

–

–

–
–

–
–

–

–

–
–

–
–

10,010 (1,979,131)

–
–
–

–

–
–

–

–
–
–

–

–
–

–

Foreign
exch.
reserve
£'000

5,793
–
–
–

–

–

–
2,242

2,242
–

8,035

–
–
–

–

–
(1,222)

(1,222)

Put/call 
option
reserve
£’000

(13,855)
–
–
–

–

–

–
–

Non-
control.
interest
£’000

Total
Share-
holders’
equity
£'000

9,753 1,002,234
(76,042)
(150,087)
1,482

–
–
–

–

–

(224,647)

194,777

(9,172)
(581)

(113,922)
8,957

–
13,855

(9,753)
–

89,812
–

–

–
–
-

–

–
–

–

–

–

867,399

–
(97,067)
– (450,330)
1,968
-

– (545,429)

–
–

–

–

428,104
(17,106)

410,998

732,968

Balance at 27 March 2021

100,082 2,475,108 127,585

(7,499)

10,010 (1,979,131)

6,813

The accompanying accounting policies and notes form an integral part of these consolidated financial statements.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

103

Financial Statements

Consolidated statement  
of cash flows

Period ended

Cash flows from operating activities
Cash generated from operations
Non cash write off from discontinued operations
Income tax paid

Net cash flows from operating activities

Cash flows from investing activities
Purchase of property, plant and equipment
Purchase of intangible assets
Deferred consideration in respect of business acquisitions
Business disposal net of cash disposed
Disposal of interest in associate company
Proceeds from sale of property, plant and equipment
Finance income received
Dividends received from associates

Net cash flows from investing activities

Cash flows from financing activities
Receipt of newly issued corporate bonds
Repayment of previously issued corporate bonds
Receipt of term loan facilities
Repayment of term loan facilities
Repayment of acquisition loan facility
Net (repayment)/receipt of Group revolving bank loans
Net repayment of Heron facilities
Net receipt of government backed loan in France
Net (repayment)/receipt of other French facilities
Repayment of the principal in relation to lease liabilities
Payment of interest in relation to lease liabilities
Fees on refinancing
Other finance costs paid
Receipt from exercise of employee share options
Dividends paid to owners of the parent

Net cash flows from financing activities

Effects of exchange rate changes on cash and cash equivalents

Net (decrease)/increase in cash and cash equivalents
Cash and cash equivalents at the beginning of the period

Cash and cash equivalents at the end of the period

Cash and cash equivalents comprise:
Cash at bank and in hand
Overdrafts

Note

24

14
13

6
12

12

21
21
21
21
21
21
21
21
21

21

9
30

18

52 weeks ended  
27 March
 2021
£’000

Restated*
52 weeks ended
28 March
2020
£'000

944,048
–
(117,422)

826,626

(86,606)
(1,312)
–
9,074
316
6,448
295
2,186

(69,599)

400,000
(250,000)
300,000
(300,000)
(82,121)
(120,000)
(5,150)
22,762
(1,164)
(140,790)
(61,411)
(10,797)
(23,186)
30
(697,485)

539,483
68,036
(57,924)

549,595

(123,270)
(1,361)
(11,950)
2,964
–
160,518
214
2,580

29,695

–
–
–
–
–
80,000
(2,030)
–
1,587
(149,491)
(63,790)
(119)
(23,957)
60
(76,042)

(969,312)

(233,782)

2,690

1,213

(209,595)
427,277

217,682

217,682
–

217,682

346,721
80,556

427,277

428,205
(928)

427,277

The accompanying accounting policies and notes form an integral part of these consolidated financial statements.

*  This statement has been restated in respect of reclassifying a non-cash movement (see notes 1, 24).

104

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Financial Statements

Notes to the consolidated  
financial statements

1 General information and basis of preparation
The consolidated financial statements have been prepared in accordance with EU IFRS.

The Group’s trade is general retail, with continuing trading taking place in the UK and France. The Group has been listed on the London Stock Exchange 
since June 2014.

The consolidated financial statements have been prepared under the historical cost convention as modified by the revaluation of financial assets and 
financial liabilities at fair value through profit or loss. The measurement basis and principal accounting policies of the Group are set out below and 
have been applied consistently throughout the consolidated financial statements.

The consolidated financial statements are presented in pounds sterling and all values are rounded to the nearest thousand (£’000), except when 
otherwise indicated.

The consolidated financial statements cover the 52 week period from 29 March 2020 to 27 March 2021 which is a different period to the parent 
company stand alone accounts (from 1 April 2020 to 31 March 2021). This exception is permitted under article 1712-12 of the Luxembourg company law 
of 10 August 1915 as amended as the Directors believe that:
• 

the consolidated financial statements are more informative when they cover the same period as used by the main operating entity, B&M Retail Ltd; 
and 

• 

that it would be unduly onerous to rephase the year end in this subsidiary to match that of the parent company.

The year end for B&M Retail Ltd, in any year, would not be more than six days prior to the parent company year end.

B&M European Value Retail S.A. (the “Company”) is the head of the Group and there is no consolidation that takes place above the level of this company.

The principal accounting policies of the Group are set out below.

Restatement of the consolidated statement of cashflows
A presentational restatement has been made to the prior year consolidated statement of cashflows and note 24 such that the non-cash movement 
related to the impairment of right of use assets (note 15) has been included as a reconciling figure in calculating the cash flows from operating activities 
as required by IAS 1.

Previously this had netted against the cash outflow recorded in the caption ‘Repayment of the principal in relation to lease liabilities’. The restatement 
has resulted in an increase in the cash flows from operating activities in the prior year of £6.8m with the corresponding decrease recorded in cash 
flows from financing activities.

There is no impact in the consolidated statement of comprehensive income or consolidated statement of financial position due to the restatement. 

Basis of consolidation
The Group financial statements consolidate the financial statements of the Company and its subsidiary undertakings, together with the Group’s share 
of the net assets and results of associated undertakings, for the period from 29 March 2020 to 27 March 2021. Acquisitions of subsidiaries are dealt 
with by the acquisition method of accounting. The results of companies acquired are included in the consolidated statement of comprehensive income 
from the acquisition date.

During the prior year, on 27 March 2020, the Group disposed of J.A.Woll Handels GmbH (“Jawoll”). Jawoll has only been consolidated until this date, as 
a discontinued operation. See note 6 for more details.

During the prior year, on 6 March 2020, and as part of a sale and leaseback transaction involving the warehouse at Bedford, the Group disposed of 
Bedford DC Investment Ltd (“Bedford Ltd”). Bedford Ltd has only been consolidated until this date, see note 6 for more details.

Control is achieved when the Group is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect 
those returns through its power over the investee.

Specifically, the Group controls an investee if and only if the Group has:
•  power over the investee (i.e. existing rights that give it the current ability to direct the relevant activities of the investee),

•  exposure, or rights, to variable returns from its involvement with the investee; and

• 

the ability to use its power over the investee to affect its returns.

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Notes to the consolidated financial statements 
continued

1 General information and basis of preparation continued
When the Group has less than a majority of the voting or similar rights of an investee, the Group considers all relevant facts and circumstances in 
assessing whether it has power over an investee, including:
• 

the contractual arrangements with the other vote holders of the investee,

• 

• 

rights arising from other contractual arrangements; and

the Group’s voting rights and potential voting rights.

The Group re-assesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one or more of the three 
elements of control. Consolidation of a subsidiary begins when the Group obtains control over the subsidiary and ceases when the Group loses control 
of the subsidiary. Assets, liabilities, income and expenses of a subsidiary acquired or disposed of during the year are included in the statement of 
comprehensive income from the date the Group gains control until the date the Group ceases to control the subsidiary, excluding the situations as 
outlined in the basis of preparation.

Going concern
As a value retailer, the Group is well placed to withstand volatility within the economic environment. The Group’s forecasts and projections, taking into 
account reasonably possible changes in trading performance, show that the Group will trade within its current banking facilities. 

After making enquiries, including preparing cash flow forecasts for at least 12 months from the date of approval of these financial statements, the 
Directors are confident that the Group has adequate resources to continue its successful growth. Accordingly, they continue to adopt the going concern 
basis in preparing the financial statements.

The Covid-19 pandemic has not had a material impact on this assessment, with our UK stores remaining open and able to continue to trade profitably. 
Whilst the French stores have had to close due to national and regional lockdowns, when open they have traded successfully and that segment, which 
is also supported in the form of loans guaranteed by the French government (see note 21), has returned a positive result for the year and is expected to 
continue to grow successfully. The French stores do not make up a significant proportion of the Group (see note 2).

Note also that viability and going concern statements have been made in the ‘Principal risks and uncertainties’ section of this annual report. 

Revenue
Under IFRS 15 Revenue is recognised when all the following criteria are met:
• 

the parties to the contract have approved the contract;

• 

• 

• 

• 

the Group can identify each parties rights regarding the goods to be transferred;

the Group can identify the payment terms;

the contract has commercial substance; and

it is probable that the Group will collect the consideration we are entitled to in respect to the goods to be transferred.

In the vast majority of cases the Group’s sales are made through stores and the control of goods is immediately transferred at the same time as the 
consideration received via our tills. Therefore revenue is recognised at this point.

The Group sells a small quantity of gift vouchers for use in the future and, as such, a small amount of deferred revenue is recognised. At year end the 
value held on the balance sheet was £0.3m (2020: £nil).

The Group operates a small wholesale function which recognises revenue when goods are delivered and the invoice is raised. The revenue is 
considered collectable as the Group’s wholesale customers are usually related parties to the Group (such as our associates) or are subject to credit 
checks before trade takes place. See note 2 for the split of wholesale sales to store sales.

Revenue is the total amount receivable by the Group for goods supplied, in the ordinary course of business, excluding VAT and trade discounts, and 
after deducting returns and relevant vouchers and offers. 

Other administrative expenses
Administrative expenses include all running costs of the business, except those relating to inventory (which are expensed through cost of sales), tax, 
interest and other comprehensive income. Transport and warehouse costs are included in this caption.

Elements which are unusual and significant, such as material restructuring costs, may be separated as a line item.

Goodwill
Goodwill is initially measured at cost, being the excess of the fair value of consideration transferred over the fair value of the net identifiable assets 
acquired and liabilities assumed at the date of acquisition. 

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After initial recognition, goodwill is measured at cost less any accumulated impairment losses. For the purpose of impairment testing, goodwill 
acquired in a business combination is, from the acquisition date, allocated to the relevant cash-generating units (CGUs) that are expected to benefit 
from the combination. The cash-generating units are individual stores and the groups of cash-generating units are the store portfolios in each 
operational segment.

Goodwill is tested for impairment at least once per year end specifically at any time where there is any indication that it may be impaired. Internally 
generated goodwill is not recognised as an asset.

Segment reporting
Operating segments are reported in a manner consistent with internal reporting provided to the chief operating decision maker. The chief operating 
decision maker has been identified as the executive directors of the Group. The executive directors are responsible for assessing the performance of 
the business for the purpose of making decisions about resources to be allocated.

Alternative performance measures
The Group reports a selection of alternative performance measures as detailed below and in note 3, as the Directors believe that these measures 
provide additional information that is useful to the users of our accounts.

The alternative performance measures we report in these accounts are:
•  Earnings before interest, tax, depreciation and amortisation (EBITDA)

•  Adjusted EBITDA

•  Adjusted Profit

•  Adjusted Earnings per share

Both IFRS 16 and non-IFRS 16 versions of these alternative performance measures have been calculated and presented in order to aide comparability 
with the non-IFRS 16 figures presented in previous years.

Interest, tax, depreciation and amortisation are as defined statutorily whilst the items we adjust for are those we consider not to be reflective of the 
underlying performance of the business as detailed in note 3. These adjustments include the effect of ineffective derivatives and foreign exchange on 
intercompany balances, which do not relate to underlying trading, and costs incurred in relation to acquisitions, which are non-recurring and do not 
relate to underlying trading.

The directors believe that EBITDA provides users of the account with a measure of performance which is appropriate to the retail industry and 
presented by peers and competitors. Adjusted values are considered to be appropriate to exclude unusual, non-trading and/or non-recurring impacts 
on performance which therefore provides the user of the accounts an additional metric to compare periods of account.

The alternative performance measures used are not measures of performance or liquidity under IFRS and should not be considered in isolation or as a 
substitute for measures of profit, or as an indicator of the Group’s operating performance or cash flows from operating activities as determined in 
accordance with IFRS.

Business combinations
Business combinations are accounted for using the acquisition method. The cost of an acquisition is measured as the aggregate of the consideration 
transferred, measured at the acquisition date fair value, which may include contingent consideration at net present value. Acquisition-related costs are 
expensed depending on their nature with costs of raising finance amortised over the term of the relevant element of finance provided and the 
remainder expensed when incurred.

Assets and liabilities are recognised at their acquisition date fair value, with the difference between the consideration and the net assets recognised 
as goodwill on the statement of financial position or as a gain in administrative expenses.

Brands
Brands acquired by the business are amortised if the corresponding agreement is specifically time limited, or if the fair valuation exercise (carried out 
for brands acquired via business combinations) identifies a fair lifespan for the brand. This amortisation is charged to administrative expenses.

Otherwise, brands are considered to have an indefinite life on the basis that they form part of the cash generating units within the Group which will 
continue in operation indefinitely, with no foreseeable limit to the period over which they are expected to generate net cash inflows.

Where brands are considered to have an indefinite life they are reviewed at least annually for impairment or whenever events or changes in 
circumstances indicate that their carrying amount may not be recoverable. 

Where the carrying value of an asset exceeds its recoverable amount (i.e. the higher of value in use and fair value less costs to sell), the asset is 
impaired accordingly with the impairment charged to administration expenses.

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Notes to the consolidated financial statements 
continued

1 General information and basis of preparation continued
Intangible assets
Intangible assets acquired separately, including computer software, are measured on initial recognition at cost comprising the purchase price and any 
directly attributable costs of preparing the asset for use. 

Following initial recognition, assets are carried at cost less accumulated amortisation and accumulated impairment losses. Amortisation begins when 
an asset is available for use and is calculated on a straight line basis to allocate the cost of the asset over its estimated useful life as follows: 

Computer software acquired 

– 

3 or 4 years 

Amortisation method, useful lives and residual values are reviewed at each reporting date and adjusted if appropriate.

Property, plant and equipment
Property, plant and equipment is carried at cost less accumulated depreciation and accumulated impairment losses. 

Cost comprises purchase price and directly attributable costs. Unless significant or incurred as part of a refit programme, subsequent expenditure will 
usually be treated as repairs or maintenance and expensed to the statement of comprehensive income.

Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as appropriate, only when it is probable that future 
economic benefits associated with the item will flow to the Group and the cost of the item can be measured reliably. The carrying amount of the 
replaced part is derecognised.

Depreciation
Freehold land is not depreciated. For all other property, plant and equipment, depreciation is calculated on a straight line basis to allocate cost, less 
residual value of the assets, over their estimated useful lives as follows:

Leasehold buildings   
Freehold buildings  
Plant, fixtures and equipment 
Motor vehicles  

– 
– 
– 
– 

Life of lease (max 50 years)
2-4% straight line
10% – 33% straight line 
12.5% – 33% straight line 

Residual values and useful lives are reviewed annually and adjusted prospectively, if appropriate. 

An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits are expected from its use or disposal. 
Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the 
asset) is included in the statement of comprehensive income when the asset is derecognised. 

Leases
The Group applies the leasing standard, IFRS 16, to all contracts identified as leases at their inception, unless they are considered a short-term lease 
(with a term less than a year) or where the asset is of a low underlying value (under £5k). Assets which may fall into this categorisations include 
printers, vending machines and security cameras, and the lease expense is within administrative expenses.

The Group has lease contracts in relation to property, equipment, fixtures & fittings and vehicles. A contract is classified as a lease if it conveys the right 
to control the use of an identified asset for a period of time in exchange for consideration. 

When a lease contract is recognised, the business assesses the term for which we are reasonably certain to hold that lease, and the minimum lease 
payments over that term are discounted to give the initial lease liability. The initial right-of-use asset is then recognised at the same value, adjusted for 
incentives or payments made on the day that the lease was acquired. Any variable lease costs are expensed to administrative costs when incurred.

The date that the lease is brought into the accounts is the date from which the lease has been effectively agreed by both parties as evidenced by the 
Group’s ability to use that property.

The right-of-use asset is subsequently depreciated on a straight-line basis over the term of that lease, or useful life (whichever is shorter) with the 
charge being made to administrative costs. The lease liability attracts interest which is charged to finance costs, and is measured at amortised cost 
using the effective interest method.

Right-of-use assets may be impaired if, for instance, a lease becomes onerous. Impairment costs are charged to administrative costs.

On a significant event, such as the lease reaching its expiry date or the likely exercise of a previously unrecognised break clause, the lease term is 
re-assessed by management as to how long we can be reasonably certain to stay in that property, and a new lease agreement or modification (if the 
change is made before the expiry date) is recognised for the re-assessed term.

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Financial Statements

The discount rate used is individual to each lease. Where a lease contract includes an implicit interest rate, that rate is used. In the majority of leases 
this is not the case and the discount rate is taken to be the incremental borrowing rate as related to that specific asset. This is a calculation based upon 
the external market rate of borrowing for the Group, as well as several factors specific to the asset to be discounted. 

The Group separates lease payments between lease and non-lease components (such as service charges on property) at the point at which the lease 
is recognised. Non-lease components are charged through administrative expenses.

Sale and leaseback transactions
The Group recognises a sale and leaseback transaction when the Group sells an asset that has been previously recognised in property, plant and 
equipment, and subsequently leases it back as part of the same or a linked transaction. 

Management use the provisions of IFRS 15 to assess if a sale has taken place, and the provisions of IFRS 16 to recognise the resulting lease, with the 
liability and discount rate calculated in line with our lease policy and the asset subject to an adjustment based upon the net book value of the 
disposed asset, the opening lease liability, the consideration received and the fair value of the asset on the date it was sold.

Resulting gains or losses are recognised in administrative expenses.

Onerous leases
A lease is considered onerous when the economic benefits of occupying the leased properties are less than the obligations payable under the lease.

When a lease is classified as onerous, the right-of-use asset associated with the lease is impaired to £nil value and non-rental costs that are likely to 
accrue before the end of the contract are provided against.

Investments in associates 
Associates are those entities over which the Group has significant influence but which are neither subsidiaries nor interests in joint ventures. 
Investments in associates are recognised initially at cost and subsequently accounted for using the equity method. However, any goodwill or fair value 
adjustment attributable to the Group’s share of associates is included in the amount recognised as investment in associates. 

All subsequent changes to the share of interest in the equity of the associate are recognised in the Group’s carrying amount of the investment, 
including a reduction in the carrying amount equal to any dividend received. Changes resulting from the profit or loss generated by the associate are 
reported in “share of profits of associates” in the consolidated statement of comprehensive income and therefore affect net results of the Group. These 
changes include subsequent depreciation, amortisation and impairment of the fair value adjustments of assets and liabilities.

Items that have been recognised directly in the associate’s other comprehensive income are recognised in the consolidated other comprehensive 
income of the Group. However, when the Group’s share of losses in an associate equals or exceeds its interest in the associate the Group does not 
recognise further losses, unless it has incurred obligations or made payments on behalf of the associate. If the associate subsequently reports profits, 
the investor resumes recognising its share of those profits only after its share of the profits equals the share of losses not recognised.

Unrealised gains on transactions between the Group and its associates are eliminated to the extent of the Group’s interest in the associates. 
Unrealised losses are also eliminated unless the transaction provides evidence of an impairment of the asset transferred. Amounts reported in the 
consolidated financial statements of associates have been adjusted where necessary to ensure consistency with the accounting policies adopted by 
the Group.

Impairment of non-financial assets
The Group assesses at each reporting date whether there is an indication that an asset may be impaired. If any indication exists, or when annual 
impairment testing for an asset is required (for goodwill or indefinite life assets), the Group estimates the asset’s recoverable amount. 

The Group bases its impairment calculation on detailed budgets and forecasts which are prepared separately for each of the Group’s cash generating 
units (CGU’s) to which the individual assets are allocated. These budgets and forecast calculations cover a period of five years. For longer periods,  
a long-term growth rate is calculated and applied to project future cash flows after the fifth year.

Indications of impairment might include (for goodwill and the brand assets, for instance) a significant decrease in the like for like sales of established 
stores, sustained negative publicity or a drop off in visits to our website and social media accounts.

An asset’s recoverable amount is the higher of an asset’s or CGU’s fair value less costs to sell and its value in use. It is determined for an individual 
asset, unless the asset does not generate cash inflows that are largely independent of those from other assets or groups of assets. Where the carrying 
amount of an asset or CGU exceeds its recoverable amount, the asset is considered impaired and is written down to its recoverable amount. 

In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current 
market assessments of the time value of money and the risks specific to the asset or CGU.

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Notes to the consolidated financial statements 
continued

1 General information and basis of preparation continued
Impairment of non-financial assets continued
Impairment losses of continuing operations, are recognised in the statement of comprehensive income in those expense categories consistent with 
the function of the impaired asset.

For assets excluding goodwill and acquired brands with indefinite lives, an assessment is made at each reporting date as to whether there is any 
indication that previously recognised impairment losses may no longer exist or may have decreased. If such indication exists, the Group estimates the 
asset’s or CGU’s recoverable amount. 

A previously recognised impairment loss is reversed only if there has been a change in the assumptions used to determine the asset’s recoverable 
amount since the last impairment loss was recognised. The reversal is limited so that the carrying amount of the asset does not exceed its recoverable 
amount, nor exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss been recognised for the 
asset in prior years. Such reversal is recognised in the statement of comprehensive income, except for impairment of goodwill which is not reversed. 

Inventories
Inventories are valued at the lower of cost and net realisable value, after making due allowance for obsolete and slow moving items, using the 
weighted average method.

Stock purchased in foreign currency is booked in at the hedge rate applicable to that stock (if effectively hedged) or the underlying foreign currency rate 
on the date that the item is brought into stock.

Net realisable value is the estimated selling price in the ordinary course of business, less estimated costs to sell. Transport, warehouse and distribution 
costs are not included in the valuation of inventory.

Share options
The Group operates several equity settled share option schemes. 

The schemes have been accounted for under the provisions of IFRS 2, and accordingly have been fair valued on their inception date using appropriate 
methodology (the Black Scholes and Monte Carlo models).

A cost is recorded through the statement of comprehensive income in respect of the number of options outstanding and the fair value of those options. 
A corresponding credit is made to the retained earnings reserve and the effect of this can be seen in the statement of changes in equity. See note 9 for 
more details.

Taxation
Current income tax
Current income tax assets and liabilities for the current period are measured at the amount expected to be recovered from or paid to the taxation 
authorities. The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted, at the reporting date, in the 
countries where the Group operates and generates taxable income. Tax is recognised in the statement of comprehensive income, except to the extent 
that it relates to items recognised in other comprehensive income or directly in equity. In this case, the tax is also recognised in other comprehensive 
income or directly in equity.

Deferred tax
Deferred tax is provided using the liability method on temporary differences between the tax bases of assets and liabilities and their carrying amounts 
for financial reporting purposes at the reporting date. Deferred tax liabilities are recognised for all taxable temporary differences, except:
•  When the deferred tax liability arises from the initial recognition of goodwill or an asset or liability in a transaction that is not a business 

combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit or loss.

• 

In respect of taxable temporary differences associated with investments in subsidiaries, associates and interests in joint ventures, when the timing 
of the reversal of the temporary differences can be controlled and it is probable that the temporary differences will not reverse in the foreseeable 
future.

Deferred tax assets are recognised for all deductible temporary differences, carry forward of unused tax credits and unused tax losses, to the extent 
that it is highly probable that taxable profit will be available against which the deductible temporary differences, and the carry forward of unused tax 
credits and unused tax losses can be utilised, except:
•  When the deferred tax asset relating to the deductible temporary difference arises from the initial recognition of an asset or liability in a transaction 

that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit or loss.

• 

In respect of deductible temporary differences associated with investments in subsidiaries, associates and interests in joint ventures, deferred tax 
assets are recognised only to the extent that it is probable that the temporary differences will reverse in the foreseeable future and taxable profit 
will be available against which the temporary differences can be utilised.

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Financial Statements

The carrying amount of deferred tax assets is reviewed at each reporting date and reduced to the extent that it is no longer probable that sufficient 
taxable profit will be available to allow all or part of the deferred tax asset to be utilised. Unrecognised deferred tax assets are re-assessed at each 
reporting date and are recognised to the extent that it has become probable that future taxable profits will allow the deferred tax asset to be recovered. 

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the year when the asset is realised or the liability is 
settled, based on tax rates (and tax laws) that have been enacted or substantively enacted at the reporting date.

Financial instruments
The Group uses derivative financial instruments such as forward currency contracts, fuel swaps and interest rate swaps to reduce its foreign currency 
risk, commodity price risk and interest rate risk. Derivative financial instruments are recognised at fair value.  The fair value is derived using an internal 
model and supported by valuations by third party financial institutions.

Where a derivative financial instrument is designated as a hedge of the variability in cash flows of a recognised asset or liability, or a highly probable 
forecast transaction, the effective part of any gain or loss on the derivative financial instrument is recognised directly in other comprehensive income 
and accumulated in the hedging reserve. Any ineffective portion of the hedge is recognised immediately in the statement of comprehensive income.  
Effectiveness of the derivatives subject to hedge accounting is assessed prospectively at inception of the derivative, and at each reporting period end 
date prior to maturity.

Where a hedge of a forecast transaction subsequently results in the recognition of a non-financial asset, such as an item of inventory, the associated 
gains and losses are recognised in the initial cost of that asset.

When a hedging instrument expires or is sold, terminated or exercised, or the entity revokes designation of the hedge relationship but the hedged 
forecast transaction is still expected to occur, the cumulative gain or loss at that point remains in equity and is recognised in accordance with the 
above policy when the transaction occurs. If the hedged transaction is no longer expected to take place, the cumulative unrealised gain or loss 
recognised in equity is reclassified in the statement of other comprehensive income immediately.

Financial assets
Under IFRS 9, on initial recognition, a financial asset is classified as measured at amortised cost, fair value through profit or loss or fair value though 
other comprehensive income. 

A financial asset is measured at amortised cost using the effective interest rate if it meets both of the following conditions: it is held within a business 
model whose objective is to hold assets to collect contractual cash flows; and its contractual terms give rise on specified dates to cash flows that are 
solely payments of principal and interest on the principal amount outstanding. Under IFRS 9 trade receivables, without a significant financing 
component, are classified and held at amortised cost, being initially measured at the transaction price and subsequently measured at amortised cost 
less any impairment loss. 

IFRS 9 includes an ‘expected loss’ model (‘ECL’) for recognising impairment of financial assets held at amortised cost. The Group has elected to 
measure loss allowances for trade receivables at an amount equal to lifetime ECLs. Credit losses are measured as the present value of all cash 
shortfalls (i.e. the difference between the cash flows due to the entity in accordance with the contract and the cash flows that the Group expects  
to receive). 

When determining whether the credit risk of a financial asset has increased significantly since initial recognition and when estimating expected credit 
losses, the Group considers reasonable and supportable information that is relevant and available without undue cost or effort. This includes both 
quantitative and qualitative information and analysis based on the Group’s historical experience and informed credit assessment and including 
forward-looking information. The Group performs the calculation of expected credit losses separately for each customer group.

Financial assets at fair value through other comprehensive income
Financial assets at fair value through other comprehensive income comprise derivative financial instruments entered into by the Group that are 
designated as hedging instruments in hedge relationships as defined by IFRS 9. Financial assets at fair value through other comprehensive income are 
carried in the statement of financial position at fair value with changes in fair value recognised in other comprehensive income.

Financial assets at fair value through profit or loss
Financial assets at fair value through profit or loss include derivative financial instruments entered into by the Group that are not designated as 
hedging instruments in hedge relationships as defined by IFRS 9. Financial assets at fair value through profit or loss are carried in the statement of 
financial position at fair value with changes in fair value recognised in profit and loss.

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Notes to the consolidated financial statements 
continued

1 General information and basis of preparation continued
Financial assets continued
Derecognition
A financial asset (or, where applicable, a part of a financial asset or part of a group of similar financial assets) is derecognised when the rights to 
receive cash flows from the asset have expired and the entity has transferred its rights to receive cash flows from the asset or has assumed an 
obligation to pay the received cash flows in full and either (a) the entity has transferred substantially all the risks and rewards of the asset, or (b) the 
entity has neither transferred nor retained substantially all the risks and rewards of the asset, but has transferred control of the asset.

Impairment of financial assets
The Group assesses at each reporting date whether there is any objective evidence that a financial asset or a group of financial assets is impaired. A 
financial asset or a group of financial assets is deemed to be impaired if, there is objective evidence of impairment as a result of one or more events 
that has occurred after the initial recognition of the asset (an incurred ‘loss event’) and that loss event has an impact on the estimated future cash flows 
of the financial asset or the group of financial assets that can be reliably estimated.

Financial liabilities
Initial recognition and measurement
Financial liabilities within the scope of IFRS 9 are classified as financial liabilities at fair value through profit or loss or other financial liabilities. The entity 
determines the classification of its financial liabilities at initial recognition. All financial liabilities are recognised initially at fair value.

Financial liabilities at fair value through profit or loss
Financial liabilities at fair value through profit or loss include financial derivatives held for trading. Financial liabilities are classified as held-for-trading if 
they are acquired for the purpose of selling in the near term. This category includes derivative financial instruments entered into by the Group. Gains or 
losses on liabilities held-for-trading are recognised in profit and loss.

Other financial liabilities
After initial recognition, interest bearing loans and borrowings, trade and other payables and other liabilities are subsequently measured at amortised 
cost using the effective interest rate method. Gains and losses are recognised in the statement of comprehensive income when the liabilities are 
derecognised as well as through the effective interest rate method (EIR) amortisation process.

Amortised cost is calculated by taking into account any discount or premium on acquisition and fees or costs that are an integral part of the EIR. The EIR 
amortisation is included in finance costs.

Derecognition
A financial liability is derecognised when the obligation under the liability is discharged or cancelled or expires.

Fair value of financial instruments
The fair value of financial instruments that are traded in active markets at each reporting date is determined by reference to mark-to-market valuations 
obtained from the relevant bank (bid price for long positions and ask price for short positions), without any deduction for transaction costs.

Cash and cash equivalents
Cash and cash equivalents comprise cash at bank and in hand, less bank overdrafts to the extent the group has the right to offset and settle these 
balances net.

Equity
Equity comprises the following:
•  “Share capital” represents the nominal value of equity shares;

•  “Share premium” represents the excess of the consideration made for the shares, over and above the nominal valuation of those shares;

•  “Legal reserve” representing the statutory reserve required by Luxembourg law as an apportionment of profit within each Luxembourg company 

(up to 10% of the standalone share capital);

•  “Hedging reserve” representing the fair value of the derivatives held by the Group at the period end that are accounted for under hedge accounting 

and that represent effective hedges;

•  “Merger reserve” representing the reserve created during the reorganisation of the Group in 2014; and

•  “Retained earnings reserve” represents retained profits.

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Financial Statements

Foreign currency translation
These consolidated financial statements are presented in pounds sterling.

The following Group companies have a functional currency of pounds sterling:
•  B&M European Value Retail S.A.

•  B&M European Value Retail 1 S.à r.l. (Lux Holdco)

•  B&M European Value Retail Holdco 1 Ltd (UK Holdco 1)

•  B&M European Value Retail Holdco 2 Ltd (UK Holdco 2)

•  B&M European Value Retail Holdco 3 Ltd (UK Holdco 3)

•  B&M European Value Retail Holdco 4 Ltd (UK Holdco 4)

•  EV Retail Ltd 

•  B&M Retail Ltd

•  Opus Homewares Ltd

•  Retail Industry Apprenticeships Ltd

•  Heron Food Group Ltd

•  Heron Foods Ltd

•  Cooltrader Ltd

•  Heron Properties (Hull) Ltd

The following Group companies have a functional currency of the Euro:
•  B&M European Value Retail 2 S.à r.l. (SBR Europe)

•  SAS Babou

•  Babou Relationship Partners – BRP SAS

•  B&M European Value Retail Germany GmbH (Germany Holdco)

The Group companies whose functional currency is the Euro have been consolidated into the Group via retranslation of their results in line with IAS 21 
Effects of Changes in Foreign Exchange Rates. The assets and liabilities are translated into pounds sterling at the year end exchange rate. The 
revenues and expenses are translated into pounds sterling at the average monthly exchange rate during the period. Any resulting foreign exchange 
difference is cumulatively recorded in the foreign exchange reserve with the annual effect being charged/credited to other comprehensive income. 

Transactions entered into by the company in a currency other than the currency of the primary economic environment in which it operates (the 
“functional currency”) are recorded at the rates ruling when the transactions occur. Foreign currency monetary assets and liabilities are translated at 
the rates ruling at the balance sheet date. Exchange differences arising on the retranslation of unsettled monetary assets and liabilities are recognised 
immediately in profit or loss.

Pension costs
The Group operates a defined contribution scheme and contributions are charged to profit or loss in the period in which they are incurred.

Provisions 
Provisions are recognised when a present obligation (legal or constructive) exists as a result of a past event and where it is probable that an outflow of 
resources embodying economic benefits will be required to settle the obligation and the amount can be reliably estimated. Provisions are discounted 
where the time value of money is considered to be material.

The property provision also contains expected dilapidation costs. Following a review carried out in the current year this provision covers expected 
dilapidation costs for any lease considered onerous, any related to stores recently closed, any stores which are planned or at risk of closure and those 
stores occupied but not under contract. We also provide against the terminal dilapidation expense on our major warehouses, which is built up over the 
term of the leases that we hold over those warehouses.

Critical judgements and key sources of estimation uncertainty 
The key assumptions concerning the future and other key sources of estimation uncertainty at the reporting date, that have a significant risk of causing 
a material adjustment to the carrying amounts of assets and liabilities within the next financial year, are described below. The Group based its 
assumptions and estimates on parameters available when the financial information was prepared. Existing circumstances and assumptions about 
future developments, however, may change due to market changes or circumstances arising beyond the control of the Group. Such changes are 
reflected in the assumptions when they occur.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

113

Notes to the consolidated financial statements 
continued

1 General information and basis of preparation continued
Critical judgments
Investments in associates
Multi-lines International Company Ltd (Multi-lines), which is 50% owned by the Group, has been judged by management to be an associate rather 
than a subsidiary or a joint venture. 

Under IFRS 10 control is determined by:
•  Power over the investee.

•  Exposure, or rights, to variable returns from its involvement with the investee.

•  The ability to use its power over the investee to affect the amount of the investor’s returns.

Although 50% owned, B&M Group does not have voting rights or substantive rights. Therefore, the level of power over the business is considered to be 
more in keeping with that of an associate than a joint-venture, and hence it has been treated as such within these consolidated financial statements.

Hedge accounting
The Group hedge accounts for stock purchases made in US Dollars. 

There is significant management judgment involved in forecasting the level of dollar purchases to be made within the period that the forward hedge 
has been bought for.

Management takes a prudent view that no more than 80% of the operational hedging in place can be subject to hedge accounting, due to forecast 
uncertainties, and assesses every forward hedge taken out, on inception, if that figure should be reduced further by considering general purchasing 
trends, and discussion of specific purchasing decisions.

Carried forward tax loss
Our French entity carried forward a significant historical tax loss in prior years which the Group had not recognised as a deferred tax asset due to the 
uncertainty that we would be able to utilise the tax loss against future profits.

However, prudent budgets and forecasts made by management reflect that the tax loss is highly likely be realisable in the foreseeable future. Management 
have therefore made the judgment that these tax losses should be recognised and as such a €7.4m deferred tax credit has been recognised.

This assessment has not been affected by the closure of the French stores due to the Covid-19 pandemic.

Management will continue to monitor forecasts and budgets prepared on a regular basis to ensure that this assessment remains correct in their 
judgement until the deferred tax asset has been utilised in full.

Estimation uncertainty
Goodwill impairment
The Group’s calculation for goodwill impairment includes several assumptions that are based upon managerial judgment.

As well as those discussed in note 13 around the inputs, they include the basis of the calculation itself i.e. which cash flows should be included, 
whether allowance should be made for growth of the store estate and, related to this, the level of capital expenditure in current stores is to be included 
and on which timescale.

Management believes that the key element in determining whether an impairment is required is the value in use of the cash generating units themselves, 
which can be summarised as the return made by those cash generating units when considering the costs directly attributable to making those sales.

114

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Strategic Report

Corporate Governance

Financial Statements

Inventory valuation
Under IAS 2 (“Inventories”) inventory is required to be recognised at the lower of cost and net realisable value. 

Management have exercised significant judgment in relation to the net realisable value of stock affected by the Covid-19 pandemic within both 
presented periods.

Specifically, in France an additional provision has been made of €4.5m in respect to seasonal stock which may be specifically impacted by the 
uncertainty over the phasing of the reopening of the store estate. This compares to a €7.3m provision made at the prior year end. The gross stock 
balance in France at the year end was €95.1m (2020: €103.5).

Whilst great uncertainty exists in the region, management considers that a smaller provision is appropriate due to the outturn of the prior year 
provision where the majority was released through profit and loss as the stock was sold through once the stores reopened.

Lease discount rates
Where a rate implicit to the lease is not available, the selection of a discount rate for a lease is based upon the marginal cost of borrowing to the 
business in relation to the funding for a similar asset. 

Management calculates appropriate discount rates based upon the marginal cost of borrowing currently available to the business as adjusted for 
several factors including, the term of the lease, the location and type of asset and how often payments are made.

Management consider that these are the key details in determining the appropriate marginal cost of borrowing for each of these assets.

Lease term
The lease term is a key input into calculating the initial lease liability under IFRS 16.

Management consider it appropriate, unless there is a good reason to act otherwise, to initially set a lease term equal to the longest possible 
contractual term of that lease, reflecting our intention to operate profitable locations on acquisition without requiring break clauses, but taking 
extension clauses where available.

Upon termination of a lease, where there does not exist a new agreement for the property but we remain in occupation, a new ‘Holding over’ lease is 
created with a term based upon management’s expectations of how long the group is reasonably certain to stay in that property based upon recent 
trading patterns and the pipeline of existing or potential new opportunities.

Management consider that this is appropriate as it more fairly reflects the Group’s intention to continue to occupy and trade from these properties. 

Standards and Interpretations not yet applied by the Group 
The following amendments to accounting standards and interpretations, issued by the International Accounting Standards Board (IASB), have not yet been 
applied by the Group in the period. None of these are expected to have a significant impact on the Group’s consolidated results or financial position: 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

115

Notes to the consolidated financial statements 
continued

1 General information and basis of preparation continued
IASB effective for annual periods beginning on or after 1 June 2020

Standard

Summary of changes

EU Endorsement status

UK Endorsement status

Amendment to 
IFRS 16 Leases

Amendments to IFRS 16 Leases to add a practical expedient 
which would allow lessees to not account for rent concessions 
as lease modifications if they arise as a direct consequence of 
Covid-19. Instead a one-off reduction in rent could be treated as 
a variable lease payment and be recognised in profit or loss.

Endorsed (9th October 2020).  
EU effective date 1 June 2020.

Given these amendments were 
endorsed by the EU before 
31 December 2020 they are part 
of the EU-IFRS as it stands at 
31 December 2020 and therefore 
are UK endorsed. UK effective 
date 1 June 2020.

IASB effective for annual periods beginning on or after 1 January 2021

Standard

Summary of changes

EU Endorsement status

UK Endorsement status

Amendments to 
IFRS 9, IAS 39, IFRS 
7, IFRS 4 and IFRS 
16 Interest Rate 
Benchmark 
Reform – Phase 2

Phase two of the amendments introduce a practical expedient 
in IFRS 9 to update the effective interest rate instead of 
recognising a gain or loss when a modification of a financial 
contract occurs as a result of the IBOR reform, a similar 
practical expedient will apply for IFRS 16, and for companies 
applying IAS 39. The amendments to IFRS 7 requires additional 
disclosures about the nature and exposure to risks from the 
interest rate benchmark reform, how they manage such risks 
and the progress to transition to alternative benchmark rates.

Endorsed (14th January 2021).  
EU effective date  
1 January 2021.

Endorsed (5th January 2021).  
UK effective date  
1 January 2021

IASB effective for annual periods beginning on or after 1 January 2022

Standard

Summary of changes

EU Endorsement status

UK Endorsement status

Amendments to 
IFRS 3 Business 
combinations

The amendments updated a reference in IFRS 3 to the 
Conceptual Framework for Financial Reporting without 
changing the requirements for a business combination 
accounting. 

Not yet endorsed. 

Not yet endorsed

Amendments to 
IAS 37 Provisions, 
Contingent 
Liabilities and 
Contingent 
Assets

Annual 
improvements 
– cycle 2018-2020

The amendments specify which costs an entity includes in 
determining the cost of fulfilling a contract for the purpose of 
assessing whether the contract is onerous.

Not yet endorsed

Not yet endorsed

Not yet endorsed

Not yet endorsed

This cycle of improvements contains amendments to the 
following standards:
•  IFRS 1 First-time adoption of International Financial Reporting 
Standards: where a subsidiary adopts IFRS later than its 
parent and elects to apply para D16(a) of IFRS 1, the 
subsidiary can elect to measure cumulative translation 
differences using the amounts reported in the consolidated 
accounts of the parent, based on the parent’s date of 
transition to IFRS.

•  IFRS 9 Financial Instruments: clarifies the fees to be included 

in the ’10 per cent’ test for derecognition of financial 
liabilities.

•  Illustrative Examples accompanying IFRS 16 Leases: to 

remove the illustration of payments from the lessor relating 
to leasehold improvements.

•  IAS 41 Agriculture: to remove the requirement for entities to 
exclude cash flows for taxation when measuring fair value.

116

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Strategic Report

Corporate Governance

Financial Statements

2  Segmental information 
IFRS 8 (“Operating segments”) requires the Group’s segments to be identified on the basis of internal reports about the components of the Group that 
are regularly reviewed by the chief operating decision maker to assess performance and allocate resources across each reporting segment.

The chief operating decision maker has been identified as the executive directors who monitor the operating results of the retail segments for the 
purpose of making decisions about resource allocation and performance assessment. 

For management purposes, the Group is organised into three operating segments, UK B&M, UK Heron and France Babou segments comprising the 
three separately operated business units within the Group. Previously the Group consolidated the Germany Jawoll segment, until disposal in March 
2020.

Items that fall into the corporate category, which is not a separate segment but is presented to reconcile the balances to those presented in the main 
statements, include those related to the Luxembourg or associate entities, Group financing, corporate transactions, any tax adjustments and items we 
consider to be adjusting (see note 3).

The average Euro rate for translation purposes was €1.1203 /£ during the year, with the year end rate being €1.1691 /£ (2020: €1.1441/£ and €1.1176/£ 
respectively).

52 week period to 27 March 2021

Revenue 
EBITDA (note 3)
EBITDA (IFRS 16) (note 3)
Depreciation and amortisation
Net finance expense
Income tax (expense)/credit
Segment profit/(loss)

Total assets
Total liabilities
Capital expenditure*

52 week period to 28 March 2020

Revenue 
EBITDA (note 3)
EBITDA (IFRS 16) (note 3)
Depreciation and amortisation
Net finance expense
Income tax (expense)/credit
Segment profit/(loss)

Total assets
Total liabilities
Capital expenditure*

UK 
B&M
£’000

4,077,564
592,186
758,082
(160,710)
(48,411)
(106,896)
442,065

2,687,274
(1,476,745)
(65,203)

UK 
B&M
£’000

3,140,144
321,590
467,155
(148,946)
(42,722)
(48,921)
226,566

2,874,747
(1,342,935)
(69,908)

UK
Heron
£’000

414,777
24,567
35,014
(20,386)
(2,527)
(1,890)
10,211

282,204
(117,425)
(13,174)

UK
Heron
£’000

389,867
25,551
34,956
(19,109)
(2,809)
(2,444)
10,594

290,742
(127,191)
(13,220)

France
Babou
£’000

309,084
11,111
42,314
(34,151)
(12,668)
1,239
(3,266)

347,927
(239,863)
(9,541)

France
Babou
£’000

283,376
(3,003)
28,212
(35,357)
(10,538)
5,629
(12,054)

345,222
(249,816)
(8,198)

Corporate 
£’000

–
(4,954)
(4,954)
–
(26,164)
10,212
(20,906)

Total
£’000

4,801,425
622,910
830,456
(215,247)
(89,770)
(97,335)
428,104

41,049
(791,453)
–

3,358,454
(2,625,486)
(87,918)

Corporate 
£’000

–
38,839
6,787
(7)
(25,599)
(11,510)
(30,329)

Total
£’000

3,813,387
382,977
537,110
(203,419)
(81,668)
(57,246)
194,777

59,412
(982,782)
(30,276)

3,570,123
(2,702,724)
(121,602)

* 

Capital expenditure includes both tangible and intangible capital. The reconciling figure between the total and the figure given in the statement of cash flows in respect of the prior year is the 
capital expenditure at Jawoll. See note 6.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

117

Notes to the consolidated financial statements 
continued

2  Segmental information continued
Revenue is disaggregated geographically as follows:

Period to

Continuing operations
Revenue due to UK operations
Revenue due to French operations

Overall revenue

The Group operates a small wholesale operation, with the relevant disaggregation of revenue as follows:

Period to

Continuing operations
Revenue due to sales made in stores
Revenue due to wholesale activities

Overall revenue

52 weeks ended 
27 March 2021
£’000

52 weeks ended
28 March 2020
£’000

4,492,341
309,084

4,801,425

3,530,011
283,376

3,813,387

52 weeks ended 
27 March 2021
£’000

52 weeks ended
28 March 2020
£’000

4,754,031
47,394

4,801,425

3,777,238
36,149

3,813,387

3  Reconciliation of non-IFRS measures from the statement of comprehensive income
The Group reports as election of alternative performance measures as detailed below. The Directors believe that these measures provide additional 
information that is useful to the users of the accounts.

EBITDA, Adjusted EBITDA and Adjusted Profit are non-IFRS measures and therefore reconciliations from the statement of comprehensive income are set 
out below. 

52 weeks ended 
27 March 2021
£’000

52 weeks ended 
28 March 2020
£'000

615,209
215,247

830,456
(207,546)

622,910
6,775
3,219
–
–
(6,505)

626,399
(62,413)
(23,841)

540,145
(105,644)

434,501

434,501

333,691
203,419

537,110
(154,133)

382,977
(641)
(3,694)
3,334
(48,984)
9,315

342,307
(57,684)
(24,596)

260,027
(57,048)

202,979

202,979

Period to

Continuing operations
Profit on ordinary activities before interest and tax
Add back depreciation and amortisation

EBITDA (IFRS 16)
Exclude effects of IFRS 16 on administrative costs

EBITDA
Reverse the fair value effect of ineffective derivatives
Foreign exchange on intercompany balances
Foreign exchange on acquisition facility
Gain on sale and leaseback of the Bedford warehouse
(Release)/recognition of exceptional French stock provision

Adjusted EBITDA
Pre-IFRS 16 depreciation and amortisation
Net adjusted finance costs (see note 5)

Adjusted profit before tax
Adjusted tax

Adjusted profit for the period

Attributable to owners of the parent

118

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Strategic Report

Corporate Governance

Financial Statements

Adjusted EBITDA (IFRS 16) and Adjusted Profit (IFRS 16) are calculated as follows. These are the statements of adjusted profit that includes the effects  
of IFRS 16.

Period to

Continuing operations
Adjusted EBITDA (above)
Include other effects of IFRS 16 on EBITDA
Exclude the effect of IFRS 16 on the gain on the Bedford transaction

Adjusted EBITDA (IFRS 16)
Depreciation and amortisation
Interest costs related to lease liabilities (note 5)
Net adjusted other finance costs

Adjusted profit before tax (IFRS 16)
Adjusted tax

Adjusted profit for the period (IFRS 16)

52 weeks ended 
27 March 2021
£’000

52 weeks ended 
28 March 2020
£'000

626,399
207,546
–

833,945
(215,247)
(61,411)
(23,841)

533,446
(106,617)

426,829

342,307
154,133
32,052

528,492
(203,419)
(57,206)
(24,596)

243,271
(56,372)

186,899

Adjusting items are the effects of derivatives, one off refinancing fees, foreign exchange on the translation of intercompany balances and the effects of 
revaluing or unwinding balances related to the acquisition of subsidiaries. 

Significant project costs or gains or losses arising from unusual circumstances or transactions may also be included if incurred, such as in the prior 
year with the gain on the sale and leaseback of the Bedford warehouse.

The exceptional French stock provision was recognised in the prior year when the first French lockdown was put into place, resulting in the closure of 
the French store estate, and there was significant uncertainty regarding when stores would be able to reopen. In the prior year the balance also 
included the additional specific losses made by the French segment in those early weeks of the pandemic. Ultimately the stock provision was largely 
released during the current year, as the stock was sold through once the stores were reopened and this release has been treated as adjusting to 
match the prior year treatment when recognising the provision. No new adjusting items have been recognised in respect of the pandemic in the 
current year.

Adjusted gross profit reconciles as follows:

Period to

Continuing operations
Statutory gross profit
Impact on cost of sales of exceptional French stock provision

Adjusted gross profit

52 weeks ended 
27 March
2021
£’000

52 weeks ended
28 March
2020
£’000

1,769,970
(6,505)

1,763,465

1,282,808
6,369

1,289,177

Adjusted tax represents the tax charge per the statement of comprehensive income as adjusted only for the effects of the adjusting items detailed 
above and the one off deferred tax gain on recognition of the deferred tax asset in France.

The segmental split in EBITDA (IFRS 16) and Adjusted EBITDA (IFRS 16) reconciles as follows:

52 week period to 27 March 2021

Continuing operations
Profit/(loss) before interest and tax
Add back depreciation and amortisation

EBITDA (IFRS 16)
Adjusting items detailed above

Adjusted EBITDA

UK 
B&M
£’000

597,372
160,710

758,082
–

758,082

UK
Heron
£’000

14,628
20,386

35,014
–

35,014

France
Babou
£’000

8,163
34,151

42,314
–

42,314

Corporate 
£’000

Total
£’000

(4,954)
–

(4,954)
3,489

(1,465)

615,209
215,247

830,456
3,489

833,945

Annual Report & Accounts 2021

B&M European Value Retail S.A.

119

Notes to the consolidated financial statements 
continued

3  Reconciliation of non-IFRS measures from the statement of comprehensive income continued

52 week period to 28 March 2020

Continuing operations
Profit/(loss) before interest and tax
Add back depreciation and amortisation

EBITDA 
Adjusting items detailed above
IFRS 16 adjustment to gain at Bedford

Adjusted EBITDA

UK 
B&M
£’000

318,209
148,946

467,155
–
–

467,155

UK
Heron
£’000

15,847
19,109

34,956
–
–

34,956

France
Babou
£’000

(7,145)
35,357

28,212
–
–

28,212

Corporate 
£’000

6,780
7

6,787
(40,670)
32,052

(1,831)

Total
£’000

333,691
203,419

537,110
(40,670)
32,052

528,492

Adjusted EBITDA and related measures are not measures of performance or liquidity under IFRS and should not be considered in isolation or as a 
substitute for measures of profit, or as an indicator of the Group’s operating performance or cash flows from operating activities as determined in 
accordance with IFRS.

4  Operating profit
The following items have been charged in arriving at operating profit from continuing operations:

Period ended

Auditor's remuneration
Payments to auditors in respect of non-audit services:

Taxation advisory services
Other assurance services 
Other professional services

Cost of inventories recognised as an expense (included in cost of sales)
Depreciation of owned property, plant and equipment
Amortisation (included within administration costs)
Depreciation of right of use assets
Impairment of right of use assets
Operating lease rentals 
Loss/(gain) on sale of property, plant and equipment
Loss/(gain) on sale and leaseback
Loss on foreign exchange

52 weeks ended  
27 March 
2021
£’000

52 weeks ended 
28 March 
2020
£'000

792

722

–
220
–
3,031,455
57,157
2,571
155,519
5,142
(488)
571
142
8,988

–
10
–
2,530,579
52,366
2,433
148,620
6,838
4,479
(163)
(16,928)
660

5  Finance costs and finance income
Finance costs include all interest related income and expenses. The following amounts have been included in the continuing profit line for each 
reporting period presented:

Period ended

Continuing operations
Interest on debt and borrowings 
Ongoing amortisation of finance fees

Total adjusted finance expense
Non capitalised fees incurred on refinancing
Release of remaining unamortised fees on previous facilities

Total other finance expense
Finance costs on lease liabilities

Total finance expense

120

B&M European Value Retail S.A.  Annual Report & Accounts 2021

52 weeks to
27 March
2021
£’000

52 weeks to 
28 March 
2020
£'000

(22,470)
(1,666)

(24,136)
(2,625)
(1,893)

(28,654)
(61,411)

(90,065)

(22,732)
(2,077)

(24,809)
–
–

(24,809)
(57,206)

(82,015)

Strategic Report

Corporate Governance

Financial Statements

52 weeks to
27 March
2021
£’000

52 weeks to 
28 March 
2020
£'000

23,186
61,411
10,787

95,384
–
–

95,384

(826)
(8,052)
1,893
1,666

90,065

23,957
63,790
–

87,747
(1,350)
(6,584)

79,813

125
–
–
2,077

82,015

52 weeks to
27 March
2021
£’000

52 weeks to 
28 March 
2020
£'000

295

295
–

295

213

213
134

347

52 weeks to
27 March
2021
£’000

(24,136)
295

(23,841)

52 weeks to 
28 March 
2020
£'000

(24,809)
213

(24,596)

The finance expense reconciles to the statement of cash flows as follows:

Period ended

Cash
Finance costs paid in relation to debt and borrowings
Finance costs paid in relation to lease liabilities
Fees paid in relation to refinancing

Finance costs paid
Finance costs paid for debt and borrowings within discontinued operations
Finance costs paid for right of use assets within discontinued operations

Finance costs paid for within continuing operations
Non cash
Movement of accruals in relation to debt and borrowings
Capitalisation of amortised fees in relation to the new facilities
Release of capitalised fees held in relation to previous facilities
Ongoing amortisation of finance fees

Total finance expense within continuing operations

Period ended

Interest income on loans and bank accounts

Total adjusted finance income
Gain on revaluing deferred consideration in respect of Heron

Total finance income

Total net adjusted finance costs are therefore:

Period ended

Total adjusted finance expense
Total adjusted finance income

Total net adjusted finance costs

Annual Report & Accounts 2021

B&M European Value Retail S.A.

121

Notes to the consolidated financial statements 
continued

6  Business disposal 
In the prior year on 27 March 2020 the Group announced the disposal of J.A. Woll-Handels GmbH and their subsidiaries (“Jawoll”), therefore forming a 
disposal group, for a consideration of €12,501k, comprising €12,500k to repay intercompany balances and £1k for the enterprise value of the business. 
Jawoll has therefore not been consolidated since this date. 

As such their results have been reclassified in the prior year’s statement of comprehensive income as discontinued operations under the definition 
given in IFRS 5. 

The consideration receivable breaks down as follows:

Deferred receivable against the intercompany loan balance
Receivable immediately against the intercompany trade receivable balance
Receivable against the transfer of the share capital

Total
Deferred consideration
Overdraft released on disposal

Amount related to the disposal as disclosed in the prior year statement of cash flows

The €10m deferred receivable, less €24k of fees, was received in September 2020 (translated to £9.1m on the date of receipt).

The loss on discontinued operations disclosed in the prior year statement of comprehensive income comprised the following:

Period ended

Revenue 
Impairment expense recognised in September 2019
Other expenses

Loss before tax
Income tax expense

Loss from discontinued operations before disposal
Loss on disposal

Loss from discontinued operations

Attributable to non-controlling interests
Attributable to owners of the parent

£’000

8,948
2,237
1

11,186
(8,948)
726

2,964

€'000

10,000
2,500
1

12,501
(10,000)
811

3,312

52 weeks to 
28 March 
2020
£'000

210,662
(59,533)
(240,224)

(89,095)
(1,721)

(90,816)
(23,106)

(113,922)

(9,172)
(104,750)

Jawoll had no other comprehensive income in the period other than to recognise the change in the foreign exchange reserve which was the release of 
the full amount relating to Jawoll, a charge of £3,053k.

The net cash flows of the disposed entity break down as follows:

Period ended

Net cash flows from operating activities
Net cash flows from investing activities
Net cash flows from financing activities

Net decrease in cash and cash equivalents

52 weeks to 
28 March 
2020
£'000

3,015
(3,033)
(2,487)

(2,505)

Specifically, Jawoll spent £3,029k on capital additions in the prior year and this is therefore the balancing number between the segment analysis cash 
flow in note 2, and that given on the statement of cash flows.

The equity balances held in non-controlling interests and the call/put reserve were entirely related to the Jawoll entities and have therefore been 
derecognised on the date of this transaction. The remaining balances have been recycled through to the retained earnings reserve, see the statement 
of changes in equity.

122

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Strategic Report

Corporate Governance

Financial Statements

In the prior year, on 6 March 2020 the business Bedford DC Investments Ltd was disposed by the Group as part of a sale and leaseback transaction. 
The entity had no significant profit or loss items except those that related directly to the sale & leaseback transaction and therefore no further 
disclosures have been made related to the discontinued operation. Further disclosures relating to the sale and leaseback transaction are included in 
note 15.

In the current year, the Group disposed of an investment in the associate Home Focus Ltd, see note 12.

7  Employee remuneration
Expense recognised for employee benefits is analysed below:

Period ended

Continuing operations
Wages and salaries
Social security costs
Pensions – defined contribution plans

52 weeks to
27 March
2021
£’000

515,536
30,078
6,599

552,213

52 weeks to 
28 March 
2020
£'000

394,894
21,390
5,359

421,643

There are £591k of defined contribution pension liabilities owed by the Group at the period end (2020: £526k).

Babou operates a scheme where they must provide a certain amount per employee to pay upon their retirement date. The accrual on this scheme 
was £1,658k (2020: £1,226k) at the year end.

The average monthly number of persons employed by the Group’s continuing operations during the period was: 

Period ended

Continuing operations
Sales staff 
Administration 

8  Key management remuneration 
Key management personnel and Directors’ remuneration includes the following:

Period ended

Directors’ remuneration:
Short term employee benefits 
Benefits accrued under the share option scheme

Key management expense (includes Directors’ remuneration):
Short term employee benefits 
Benefits accrued under the share option scheme
Pension

Amounts in respect of the highest paid director emoluments:
Short term employee benefits 
Benefits accrued under the share option scheme

52 weeks to
27 March
2021
£’000

37,981
854

38,835

52 weeks to 
28 March 
2020
£'000

33,437
769

34,206

52 weeks to
27 March
2021
£’000

52 weeks to 
28 March 
2020
£'000

3,518
799

4,317

8,046
1,164
41

9,251

1,783
588

2,371

2,040
298

2,338

4,678
524
38

5,240

1,069
181

1,250

The emoluments disclosed above are of the directors and key management personnel who have served as a director within any of the continuing 
Group companies.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

123

Notes to the consolidated financial statements 
continued

9  Share Options 
The Group operates three equity settled share option schemes which split down to various tranches. Details of these schemes follow.

1) The Company Share Option Plan (CSOP) scheme
The CSOP scheme was adopted by the Group as a Schedule 4 CSOP Scheme on 29 March 2014. No grant under this scheme can be made more than 
10 years after this date.

Eligibility
Employees and executive directors of the Group are eligible for the CSOP and the awards are made at the discretion of the remuneration committee.

Limits & Pricing
A fixed number of options are offered to each participant, with the pricing set as the close price on the grant date. The options offered to each 
individual cannot exceed a total value of £30,000 measured as the option price multiplied by the number of options awarded, with the whole scheme 
limited to 10% of the share capital in issue.

Vesting & Exercise
The awards vest on the third anniversary of grant, subject to the following condition:

In order for an option to be eligible for vesting, the underlying UK EBITDA in the last financial year that ended prior to the third anniversary of the grant 
should not be less than 130% of the underlying UK EBITDA in the last financial year that ended before the grant was made.

Once vested the award can be exercised up until the tenth anniversary of the grant.

Tranches
To the end of March 2021 there have been four tranches of the CSOP, details are as follows:

Date of grant 
Option price
Options granted
Fair value of each option at date of grant

Options outstanding at 30 March 2019
Exercised

Options outstanding at 28 March 2020
Exercised

Options outstanding at 27 March 2021

Tranche 1

Tranche 4

1 Aug 2014
271.5p
596,646
83p

11,049
–

11,049
(11,049)

–

19 Aug 2016
276.8p
21,676
50p

21,676
(21,676)

–
–

–

No options remained on Tranche 2 and 3 as at 30 March 2019.

2) Long-Term Incentive Plan (LTIP) Awards
The LTIP was adopted by the board on 29 May 2014. No grant under this scheme can be made more than 10 years after this date.

Eligibility
Employees and executive directors of the Group are eligible for the LTIP and the awards are made at the discretion of the remuneration committee.

Limits & Pricing
A fixed number of options are offered to each participant, with the pricing set at £nil. The options offered to each individual cannot exceed a total value 
of 100% (200% under exceptional circumstances) of the participants base salary where the value is measured as the market value of the shares on 
grant multiplied by the number of options awarded, with the whole scheme limited to 10% of the share capital in issue.

Dividend Credits
All participants in any LTIP awards granted after 1 April 2018 are entitled to a dividend credit where the notional dividend they would have received on 
the maximum number of shares available under their award is converted into new share options and added to the award based upon the share price 
on the date of the dividend. These additional awards have been reflected in the tables below.

124

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Corporate Governance

Financial Statements

Vesting & Exercise
The share options are subject to a set of conditions measured over a three year performance period as follows:

LTIP 2015, 2016, 2017A, 2018A, 2019A, 2020A:
•  50% of the awards are subject to a TSR performance condition, where the Group’s TSR over the performance period is compared with a comparator 
group. The awards vest on a sliding scale where the full 50% is awarded if the Group falls in the upper quartile, 12.5% vests if the Group falls exactly 
at the median, and 0% below that.

•  50% of the awards are subject to a Diluted EPS performance target. The awards vest on a sliding scale based upon the Earnings per share as 

follows: 

Award

LTIP 2015
LTIP 2016
LTIP 2017A
LTIP 2018A
LTIP 2019A
LTIP 2020A

EPS as at

50% paid at

12.5% paid at

March-18
March-19
March-20
March-21
March-22
March-23

19.0p
22.5p
24.0p
28.0p
33.0p
30.0p

15.0p
17.5p
19.0p
23.0p
27.0p
25.0p

Below the 12.5% boundary, no options vest. Diluted EPS is considered to be on frozen GAAP and so does not include the effects of IFRS 16.

•  The performance period is the three years ending the year end specified in the EPS table above.

•  Once the performance period concludes, the calculated number of share options remaining are then subject to a two year holding period. The 

share options vest at the conclusion of the holding period.

LTIP 2017/B1, 2017/B2, 2018/B1, 2018/B2, 2019/B1, 2019/B2, 2020/B1
•  Group EBITDA must be positive in each year of the LTIP.

•  The awards also have an employee performance condition attached.

Vested awards can be exercised up to the tenth anniversary of grant.

Tranches
To the end of March 2021 there have been several awards of the LTIP, with the details as follows. 

Note that the LTIP 2015, LTIP 2016, LTIP 2017A, LTIP 2018A, LTIP 2019A and LTIP 2020A have been split into the element subject to the TSR (50%) and the 
element subject to the EPS (50%) since these were valued separately.

The key information used in the valuation of these tranches is as follows:

Scheme

2015-TSR
2015-EPS
2016-TSR
2016-EPS
2017A-TSR
2017A-EPS
2018A-TSR
2018A-EPS
2019A-TSR
2019A-EPS
2020A-TSR
2020A-EPS
2017/B1
2017/B2
2018/B1
2018/B2
2019/B1
2019/B2
2020/B1

Date of Grant

5 Aug 15
5 Aug 15
18 Aug 16
18 Aug 16
7 Aug 17
7 Aug 17
22 Aug 18
22 Aug 18
22 Aug 19
22 Aug 19
30 Jul 20
30 Jul 20
7 Aug 17
14 Aug 17
23 Jan 18
20 Aug 18
20 Aug 19
18 Sep 19
30 Jul 20

Original options 
granted

Fair value of  
each option

Risk free rate

Expected life (years)

Volatility

40,616
40,616
122,385.5
122,385.5
40,610
40,610
226,672.5
226,672.5
275,640.5
275,640.5
141,718
141,718
287,963
101,654
19,264
236,697
369,061
2,678
303,092

210p
341p
164p
254p
272p
351p
240p
409p
251p
361p
409p
464p
361p
360p
400p
406p
348p
373p
463p

0.92%
0.92%
0.09%
0.09%
0.52%
0.52%
0.97%
0.97%
0.37%
0.37%
-0.11%
-0.11%
0.25%
0.25%
0.25%
0.25%
0.47%
0.47%
-0.12%

5
5
5
5
5
5
5
5
5
5
5
5
3
3
3
3
3
3
3

24%
24%
26%
26%
32%
32%
29%
29%
31%
31%
48%
48%
32%
32%
32%
30%
30%
30%
39%

Annual Report & Accounts 2021

B&M European Value Retail S.A.

125

Notes to the consolidated financial statements 
continued

9  Share Options continued
2) Long-Term Incentive Plan (LTIP) Award continued

Scheme

2015-TSR
2015-EPS
2016-TSR
2016-EPS
2017A-TSR
2017A-EPS
2018A-TSR
2018A-EPS
2019A-TSR
2019A-EPS
2020A-TSR
2020A-EPS
2017/B1
2017/B2
2018/B1
2018/B2
2019/B1
2019/B2
2020/B1

Scheme

2015-TSR
2015-EPS
2016-TSR
2016-EPS
2017A-TSR
2017A-EPS
2018A-TSR
2018A-EPS
2019A-TSR
2019A-EPS
2017/B1
2017/B2
2018/B1
2018/B2
2019/B1
2019/B2

Options at  
29 March 
2020

40,616*
31,477*
122,385.5*
70,982.5*
40,610
40,610
244,718.5
244,718.5
271,922.5
271,922.5
–
–
263,855
93,629
16,856
245,397
392,521
2,847
–

Options at  
30 March 
2019

40,616*
31,477*
122,385.5
122,385.5
40,610
40,610
226,672.5
226,672.5
–
–
263,855
93,629
16,856
227,304
–
–

Granted

Dividend credit

Forfeited

Exercised

–
–
–
–
–
–
–
–
–
–
141,718
141,718
–
–
–
–
–
–
303,092

–
–
–
–
–
–
27,333.5
27,333.5
28,588.5
28,588.5
15,720.5
15,720.5
–
–
–
25,167
40,805
316
32,366

Granted

Dividend credit

–
–
–
–
–
–
–
–
255,640.5
255,640.5
–
–
–
–
369,061
2,678

–
–
–
–
–
–
18,046
18,046
16,282
16,282
–
–
–
18,093
23,460
169

–
–
–
–
(13,053)
(22,539)
(10,040)
(10,040)
(40,878)
(40,878)
–
–
(115,188)
(16,050)
(2,408)
(35,805)
(37,871)
–
(34,734)

Forfeited

–
–
–
(51,403)
–
–
–
–
–
–
–
–
–
–
–
–

(40,616)
(31,477)
–
–
–
–
–
–
–
–
–
–
(75,000)
(64,200)
(14,448)
–
–
–
–

Exercised

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

Options at  
27 March 
2021

–
–
122,385.5*
70,982.5*
27,557*
18,071*
262,012
262,012
259,633
259,633
157,438.5
157,438.5
73,667
13,379
–
234,759
395,455
3,163
300,724

Options at  
28 March 
2020

40,616*
31,477*
122,385.5*
70,982.5*
40,610
40,610
244,718.5
244,718.5
271,922.5
271,922.5
263,855
93,629
16,856
245,397
392,521
2,847

* 

These share options have vested and are in a two year holding period.

3) Deferred Bonus Share Plan (DBSP) Awards
The Deferred Bonus Share Plan differs from the other awards in that there are no vesting conditions.

The scheme has been set up in order to allocate 1/3rd of the executive director’s annual bonus into nil price share options which are then placed in 
holding for three years.

As there are no vesting conditions, these awards have been valued at the amount of the bonus to be converted into share options under the scheme.

There have been two awards under the scheme. The 2021 award will be made after this set of statutory accounts has been published, and will 
therefore be reported in the next annual report.

126

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Strategic Report

Corporate Governance

Financial Statements

Scheme

2019 Bonus allocation
2020 Bonus allocation

Scheme

2019 Bonus allocation

Options at  
28 March 
2020

61,008
–

Options at  
30 March 
2019

Granted

Dividend credit

Forfeited

Exercised

–
45,682

6,912
5,066

–
–

–
–

Granted

Dividend Credit

Forfeited

Exercised

–

56,521

4,496

–

–

Options at  
27 March 
2021

67,920
50,748

Options at  
28 March
2020

61,008

The 2020 scheme has a total fair value of £175k (2019 scheme: £217k).

The summary year end position is as follows:

Period ended

Share options outstanding at the start of the year
Share options granted during the year (including via dividend credit)
Share options forfeited or lapsed during the year
Share options exercised in the year

Share options outstanding at the end of the year
Of which:
Share options that are not vested
Share options that are vested, but are not eligible for exercise (in holding)
Share options that are vested and eligible for exercise

All exercised options are satisfied by the issue of new share capital.

27 March
2021

2,467,125
886,127
(379,484)
(236,790)

28 March 
2020

1,485,798
1,054,406
(51,403)
(21,676)

2,736,978

2,467,125

2,292,268
357,664
87,046

2,129,607
326,469
11,049

In the year, £1,937k has been charged to the consolidated statement of comprehensive income in respect to the share option schemes (2020: £1,422k). 
At the end of the year the outstanding share options had a carrying value of £3,866k (2020: £3,155k).

10  Taxation 
The relationship between the expected tax expense based on the standard rate of corporation tax in the UK of 19% (2020: 19%) and the tax expense 
actually recognised in the statement of comprehensive income can be reconciled as follows:

Period ended

Continuing operations
Current tax expense
Deferred tax credit

Total tax expense recorded in continuing operations profit and loss

Deferred tax (credit)/charge in other comprehensive income

Total tax charge recorded in other comprehensive income

Result for the year before tax due to continuing operations

Expected tax charge at the standard tax rate 

Effect of : 
Expenses not deductible for tax purposes 
Income not taxable
Lease accounting
Foreign operations taxed at local rates 
Changes in the rate of corporation tax 
Adjustment in respect of prior years
Hold over gains on fixed assets
Other

Actual tax expense

52 weeks to
27 March
2021
£’000

52 weeks to 
28 March 
2020
£'000

103,981
(6,646)

97,335

(4,509)

(4,509)

60,889
(3,643)

57,246

1,383

1,383

525,439

252,023

99,834

47,885

4,977
(1,587)
340
108
1,137
(7,469)
560
(565)

11,559
(1,925)
873
(2,495)
386
322
430
211

97,335

57,246

Annual Report & Accounts 2021

B&M European Value Retail S.A.

127

Notes to the consolidated financial statements 
continued

10  Taxation continued
Deferred taxation 

Statement of financial position

Accelerated tax depreciation
Relating to intangible brand assets
Fair valuing of assets and liabilities (asset)
Fair valuing of assets and liabilities (liability)
Temporary differences relating to the tax accounting for leases
Movement in provision
Relating to share options
Held over gains on fixed assets
Losses carried forward
Other temporary differences (asset)
Other temporary differences (liability)

Net deferred tax asset/(liability)
Analysed as:
Deferred tax asset
Deferred tax liability 

Statement of comprehensive income

Accelerated tax depreciation
Relating to intangible brand assets
Fair valuing of assets and liabilities
Temporary differences relating to the tax accounting for leases
Movement in provision
Relating to share options
Held over gains on fixed assets
Brought forward losses
Other temporary differences

Net deferred tax credit
Analysed as:
Total deferred tax credit in profit or loss due to continuing operations
Total deferred tax credit/(charge) in other comprehensive income

27 March
2021
£’000

(1,846)
(22,284)
3,122
(1,854)
19,387
1,556
1,741
(1,492)
6,310
126
–

4,766

32,242
(27,476)

28 March 
2020
£’000

(3,029)
(21,589)
12
(3,474)
21,008
1,349
521
(834)
–
98
(82)

(6,020)

22,988
(29,008)

52 weeks to
27 March
2021
£’000

52 weeks to
28 March 
2020
£’000

1,182
(737)
4,717
(1,537)
277
1,220
(659)
6,585
107

11,155

6,646
4,509

220
(2,057)
(3,061)
7,386
(6)
161
(384)
–
1

2,260

3,643
(1,383)

In March 2021 the UK government announced a planned change in the future corporation tax rate to 25% from April 2023. When granted royal assent 
this change in rate is expected to impact our deferred tax held in the UK, and specifically the deferred tax liability held on our brand assets and the 
deferred tax asset held over our IFRS 16 balances. The net impact on these two items, had the rate already been enacted, would have been a £1.9m 
charge to profit or loss.

During the period the Group has recognised €7.4m of brought forward losses as a deferred tax asset due to making the assessment that these losses 
are realisable against future profits of the French business, see note 1. There were therefore no unrecognised deferred tax assets in relation to losses 
carried forward within the Group at the period end (2020: £9.6m). In the above tax reconciliation the recognition of these losses is included in the 
caption ‘Adjustment in respect of prior years’.

The Group offsets tax assets and liabilities if and only if it has a legally enforceable right to set off current tax assets and current tax liabilities and the 
deferred tax assets and deferred tax liabilities relate to income taxes levied by the same tax authority.

128

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Strategic Report

Corporate Governance

Financial Statements

11  Earnings per share
Basic earnings per share amounts are calculated by dividing the net profit or loss for the financial period attributable to ordinary equity holders of the 
parent by the weighted average number of ordinary shares outstanding at each period end.

Diluted earnings per share amounts are calculated by dividing the net profit attributable to ordinary equity holders of the parent by the weighted 
average number of ordinary shares outstanding during each year plus the weighted average number of ordinary shares that would be issued on 
conversion of any dilutive potential ordinary shares into ordinary shares. 

Adjusted (and adjusted (IFRS 16)) basic and diluted earnings per share are calculated in the same way as above, except using adjusted profit 
attributable to ordinary equity holders of the parent, as defined in note 3.

There are share option schemes in place (see note 9) which have a dilutive effect on both periods presented. The following reflects the income and 
share data used in the earnings per share computations:

Period ended

Continuing operations
Profit for the period attributable to owners of the parent
Adjusted profit for the period attributable to owners of the parent
Adjusted (IFRS 16) profit for the period attributable to owners of the parent

Discontinued operations
Loss for the period attributable to owners of the parent

All operations
Profit for the period attributable to owners of the parent

Weighted average number of ordinary shares for basic earnings per share
Dilutive effect of employee share options

Weighted average number of ordinary shares adjusted for the effect of dilution

Continuing operations
Basic earnings per share
Diluted earnings per share
Adjusted basic earnings per share
Adjusted diluted earnings per share
Adjusted IFRS 16 basic earnings per share
Adjusted IFRS 16 diluted earnings per share

Discontinued operations
Basic loss per share
Diluted loss per share

All operations
Basic earnings per share
Diluted earnings per share

27 March
 2021
£’000

428,104
434,501
426,829

28 March
2020
£’000

194,777
202,979
186,899

–

(104,750)

428,104

90,027

Thousands

Thousands

1,000,695
1,382

1,002,077

1,000,570
698

1,001,268

Pence

Pence

42.8
42.7
43.4
43.4
42.7
42.6

19.5
19.5
20.3
20.3
18.7
18.7

Pence

Pence

0.0
0.0

(10.5)
(10.5)

Pence

Pence

42.8
42.7

9.0
9.0

Annual Report & Accounts 2021

B&M European Value Retail S.A.

129

Notes to the consolidated financial statements 
continued

12 Investments in associates 

Period ended

Net book value
Carrying value at the start of the period
Disposal of holding in Home Focus Group Ltd
Dividends received 
Share of profits in associates since the prior year valuation exercise
Effect of foreign exchange on translation

Carrying value at the end of the period

27 March 
2021
£’000

 28 March 
2020
£’000

5,700
(316)
(2,186)
1,795
(514)

4,479

6,920
–
(2,580)
879
481

5,700

The Group has a 22.5% holding in Centz Retail Holdings Limited, “Centz”, a company incorporated in Ireland. The principal activity of the company is 
retail sales and their registered address is 5 Old Dublin Road, Stillorgan, Co. Dublin.

The Group has a 50% interest in Multi-lines International Company Ltd, “Multi-Lines”, a company incorporated in Hong Kong. The principal activity of 
the company is the purchase and sale of goods and their registered address is 8/F, Hope Sea Industrial Centre, No. 26 Lam Hing Street, Kowloon Bay, 
Hong Kong.

The Group previously held 20% of the ordinary share capital of Home Focus Group Ltd, a company incorporated in Republic of Ireland and whose 
principal activity is retail sales and their registered address is Boole House, Beech Hill Office Campus, Beech Hill Road, Clonskeagh, Dublin 4. This 
holding was sold in December 2020 for €350k, which was equal to the carrying value at the prior year end. Home Focus Group is immaterial for  
further disclosure.

None of the entities have discontinued operations or other comprehensive income, except that on consolidation all entities have a foreign exchange 
translation difference.

Period ended

Multi-lines
Non-current assets
Current assets
Non-current liabilities
Current liabilities

Net assets

Revenue
Profit 

Centz
Non-current assets
Current assets
Non-current liabilities
Current liabilities

Net assets

Revenue
Profit 

27 March 
2021
£’000

4,964
73,814
–
(72,207)

6,571

240,379
2,404

10,893
24,589
(10,210)
(18,623)

6,649

61,184
3,144

 28 March 
2020
£’000

2,417
74,702
–
(67,688)

9,431

221,145
969

9,941
12,447
(8,834)
(9,225)

4,329

30,305
1,719

The figures for both associates show 12 months to December 2020 (prior year: 12 months to December 2019), being the period used in the valuation of 
the associate.

130

B&M European Value Retail S.A.  Annual Report & Accounts 2021

13 Intangible assets

Cost or valuation
At 30 March 2019
Additions
Disposal of Jawoll
Other disposals
Effect of retranslation

At 28 March 2020
Additions
Disposals
Effect of retranslation

At 27 March 2021

Accumulated amortisation / impairment
At 30 March 2019
Charge for the year
Impairment of Jawoll
Disposal of Jawoll
Other disposals
Effect of retranslation

At 28 March 2020
Charge for the year
Disposals
Effect of retranslation

At 27 March 2021

Net book value at 27 March 2021

Net book value at 28 March 2020

Goodwill
£’000

Software
£’000

Brands
£’000

954,757
–
(35,367)
–
2,521

921,911
–
–
(1,182)

920,729

–
–
35,112
(35,367)
–
255

–
–
–
–

–

920,729

921,911

9,715
1,361
(1,108)
(12)
54

10,010
1,312
–
(12)

11,310

4,377
2,187
611
(1,095)
(12)
27

6,095
2,170
–
(8)

8,257

3,053

3,915

120,213
–
(5,324)
–
385

115,274
–
–
(184)

115,090

235
355
5,286
(5,324)
–
54

606
401
–
(40)

967

114,123

114,668

At the year end £0.7m of software was being developed and not yet in use.

Amortisation breaks down as follows:

As at

Amortisation of intangible assets in continuing operations
Amortisation of intangible assets in discontinued operations

Amortisation of intangible assets

For more information in respect of the disposal of Jawoll, see note 6.

Impairment review of intangible assets held with indefinite life
The Group holds the following assets with indefinite life:

Segment

UK B&M
UK Heron
France Babou

27 March
2021
Goodwill
£’000

807,496
87,580
25,653

27 March 
2021
Brand
£’000

95,900
14,178
–

Strategic Report

Corporate Governance

Financial Statements

Other
£’000

2,551
–
(1,545)
–
107

1,113
–
–
(49)

Total
£’000

1,087,236
1,361
(43,344)
(12)
3,067

1,048,308
1,312
–
(1,427)

1,064

1,048,193

1,308
26
154
(1,545)
–
57

–
–
–
–

–

5,920
2,568
41,163
(43,331)
(12)
393

6,701
2,571
–
(48)

9,224

1,064

1,113

1,038,969

1,041,607

27 March
2021
£’000

2,571
–

2,571

28 March
2020
Goodwill
£’000

807,496
87,580
26,834

28 March 
2020
£’000

2,433
135

2,568

28 March
2020
Brand
£’000

95,900
14,178
–

Not all items in the brand classification have an indefinite life as some are time limited. The brand intangible assets that have been identified as having 
an indefinite life are designated as such as management believe that these assets will hold their value for an indefinite period of time. Specifically the 
B&M and Heron brands represent leading brands in their sectors with significant histories and growth prospects.

The Babou goodwill is held in Euros, with an underlying balance of €30.0m (2020: €30.0m).

Annual Report & Accounts 2021

B&M European Value Retail S.A.

131

Notes to the consolidated financial statements 
continued

13 Intangible assets continued
In each case the goodwill and brand assets have been allocated to one group of CGUs, being the store estate within the specific segment to which 
those assets relate. 

The Group performs impairment tests at each period end. The impairment test involves assessing the net present value (NPV) of the expected cash 
flows in relation to the stores within each CGU according to a number of assumptions to calculate the value in use (VIU) for the group of CGUs. 

The key assumptions in assessing the value in use as at 27th March 2021 were:
i.  The Group’s discount rate, calculated via an internal model.
ii.  The inflation rate for expenses, which has been based upon the consumer price index for the relevant country. 
iii.  The like for like sales growth, an estimate made by management.
iv.  A terminal growth rate, an estimate made by management based upon the expected position of the business at the end of the five year forecast period.

Due to a minor change in policy by the Group, terminal growth rates as used in impairment tests are to be capped in line with the growth of the macro 
economy to which each segment belongs, when non-negative. This change has been effected prospectively as it has an immaterial impact on the 
prior year figures.

The assumptions for the continuing entities were as follows:

As at

Discount rate (B&M)
Discount rate (Heron)
Discount rate (Babou)
Inflation rate for costs (B&M & Heron)
Inflation rate for costs (Babou)
Like for like sales growth (B&M)
Like for like sales growth (Heron)
Like for like sales growth (Babou)
Terminal growth rate (B&M)
Terminal growth rate (Heron)
Terminal growth rate (Babou)

27 March
2021

28 March 
2020

11.9%
12.3%
11.4%
1.2%
0.0%
2.0%
2.0%
2.0%
0.5%
1.2%
0.0%

11.7%
12.4%
13.0%
2.6%
1.5%
2.6%
2.6%
2.4%
0.5%
2.6%
1.5%

These assumptions are reflected for five years in the CGU forecasts and beyond this a perpetuity calculation is performed using the assumptions 
made regarding terminal growth rates. 

For the UK entities, the first year like for likes (LFL’s) have been adjusted to reflect the impact of Covid-19 on the current year, with assumptions used of 
-6.9% for B&M and -0.3% for Heron.

In each case, the results of the impairment tests on the continuing operations identified that the VIU was in excess of the carrying value of assets within 
each group of CGUs at the period end dates. The headroom with the base case assumptions in B&M was £3,442m, Heron £142m and Babou €169m 
(2020: £2,071m, £143m and €23m respectively).

No indicators of impairment were noted in the segments and the impairment test was sensitised with reference to the key assumptions for reasonable 
possible scenarios.

These scenarios specifically included:
•  A drop off in sales or gross margin, modelling flat long term like for likes and terminal growth rates.

•  Sales prices failing to keep pace with inflation such that the local inflation rates exceed like for like sales by 2 percentage points.

•  A deterioration of the credit environment, leading to a significantly increased cost of capital of 15%.

Further scenarios were also considered as part of our viability testing, including the potential for further lockdowns, the loss of a warehouse due to a 
fire and any impact on our supply chain with respect to international relations.

None of the sensitised or viability scenarios indicated that an impairment would result in any of our segments. 

132

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Strategic Report

Corporate Governance

Financial Statements

To further quantify the sensitivity, the below tables demonstrate the point at which each impairment test would first fail for changes in each of the key 
assumptions assuming each other key assumption is held level:

B&M
Discount rate
Inflation rate for expenses 
Like for like sales 
Terminal growth rate

Babou
Discount rate
Inflation rate for expenses 
Like for like sales 
Terminal growth rate

Heron
Discount rate
Inflation rate for expenses
Like for like sales
Terminal growth rate

14 Property, plant and equipment

Cost or valuation
At 30 March 2019
Additions
Disposal of Jawoll
Other disposals
Effect of retranslation

At 28 March 2020
Additions
Disposals
Effect of retranslation

At 27 March 2021

Accumulated depreciation and impairment charges
At 30 March 2019
Charge for the period
Impairments
Disposal of Jawoll
Other disposals
Effect of retranslation

At 28 March 2020
Charge for the period
Disposals
Effect of retranslation

At 27 March 2021

Net book value at 27 March 2021

Net book value at 28 March 2020

27 March
2021

28 March
2020

62.6%
14.1%
(9.3)%
Not sensitive

29.3%
10.5%
(2.9)%
Not sensitive

39.0%
20.5%
(28.2)%
Not sensitive

22.9%
5.6%
(2.0)%
(27.0)%

Plant, 
fixtures and 
equipment
£’000

341,721
81,654
(24,406)
(20,762)
2,225

380,432
64,300
(6,002)
(1,869)

436,861

116,010
46,939
12,757
(21,973)
(9,103)
752

145,382
49,234
(5,421)
(736)

188,459

248,402

235,050

15.9%
3.9%
(1.5)%
(2.4)%

22.5%
6.6%
(0.3)%
(22.0)%

Total
£’000

517,931
123,270
(42,661)
(119,526)
3,121

482,135
86,606
(10,822)
(1,869)

556,050

139,350
54,255
13,982
(28,360)
(10,412)
1,122

169,937
57,157
(6,672)
(736)

219,686

336,364

312,198

Land and buildings
£’000

Motor vehicles
£’000

163,267
37,041
(17,777)
(97,602)
874

85,803
17,709
(3,733)
–

99,779

20,037
4,546
1,193
(6,220)
(449)
363

19,470
4,173
(442)
–

23,201

76,578

66,333

12,943
4,575
(478)
(1,162)
22

15,900
4,597
(1,087)
–

19,410

3,303
2,770
32
(167)
(860)
7

5,085
3,750
(809)
–

8,026

11,384

10,815

Annual Report & Accounts 2021

B&M European Value Retail S.A.

133

 
Notes to the consolidated financial statements 
continued

14 Property, plant and equipment continued
Depreciation breaks down as follows:

As at

Depreciation of property, plant and equipment in continuing operations
Depreciation of property, plant and equipment in discontinued operations

Depreciation of property, plant and equipment

For more details regarding the impairment and disposal of Jawoll, see note 6.

27 March
2021
£’000

57,157
–

57,157

28 March 
2020
£’000

52,366
1,889

54,255

Under the terms of the loan and notes facilities in place at 27 March 2021, fixed and floating charges were held over £76.6m of the net book value of 
land and buildings, £11.9m of the net book value of motor vehicles and £223.2m of the net book value of the plant, fixtures and equipment. (2020: 
£66.3m, £10.8m, £210.7m respectively).

A significant sale and leaseback took place in the prior year in relation to the Bedford warehouse, which was carried at £103.7m on the date of the 
transaction. See note 15 for more details.

At the year end £0.2m of assets were under construction (2020: £nil).

Included within land and buildings is land with a cost of £5.8m (2020: £5.8 m) which is not depreciated.

Capital commitments 
There were £12.1m of contractual capital commitments not provided within the Group financial statements as at 27 March 2021 (2020: £3.3m). 

15 Right of use assets

Net book value
As at 30 March 2019
Additions
Modifications
Disposal of Jawoll
Other disposals
Impairment
Depreciation
Foreign exchange

As at 28 March 2020
Additions
Modifications
Disposals
Impairment
Depreciation
Foreign exchange

As at 27 March 2021

Depreciation breaks down as follows:

As at

Right of use asset depreciation in continuing operations
Right of use asset depreciation in discontinued operations

Right of use asset depreciation

Land and buildings
£’000

Motor vehicles
£’000

1,010,733
312,880
4,202
(82,459)
(41,099)
(6,838)
(146,236)
10,090

1,061,273
152,685
6,679
(12,801)
(5,142)
(145,787)
(7,400)

1,049,507

20,096
5,390
21
(560)
(129)
–
(6,985)
33

17,866
2,763
2
(55)
–
(6,134)
(12)

14,430

Plant, 
fixtures and 
equipment
£’000

6,044
5,402
3
(237)
(235)
–
(3,577)
79

7,479
3,027
–
(109)
–
(3,598)
(155)

6,644

27 March
2021
£’000

155,519
–

155,519

Total
£’000

1,036,873
323,672
4,226
(83,256)
(41,463)
(6,838)
(156,798)
10,202

1,086,618
158,475
6,681
(12,965)
(5,142)
(155,519)
(7,567)

1,070,581

28 March 
2020
£’000

148,620
8,178

156,798

The vast majority of the Group’s leases are in relation to the property comprising the store and warehouse network for the business. The other leases 
recognised are trucks, trailers, company cars, manual handling equipment and various fixtures and fittings. The leases are separately negotiated and 
no subgroup is considered to be individually significant nor to contain individually significant terms.

134

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Strategic Report

Corporate Governance

Financial Statements

The Group recognises a lease term appropriate to the business expectation of the term of use for the asset which usually assumes that all extension 
clauses are taken, and break clauses are not, unless the business considers there is a good reason to recognise otherwise. 

At the year end there was one property with a significant unrecognised extension clause for which the Group has full autonomy over exercising in 
2040. On the date of recognition of the relevant right of use asset, in March 2020, the extension period liability had a net present value of £30.2m

There are no material covenants imposed by our right-of-use leases.

In the year the Group expensed £2.1m (2020: £1.8m) in relation to low value leases and £0.1m (2020: £0.3m) in relation to short term leases for which 
the Group applied the practical expedient under IFRS 16.

The Group has expensed £0.4m (2020: <£0.1m) in relation to variable lease payments. The agreements are on-going and future payments are 
expected to be in-line with those expensed recently.

The Group received £3.3m (2020: £2.2m) in relation to subletting right-of-use assets. 

The impairments noted in the table above are recorded when the carrying value of a right of use asset exceeds the value in use of that asset. These 
arise when we exit a store before the related lease has come to an end, or as the outcome of our annual store impairment review. All impairments are 
in relation to store leases. No impairments have been reversed in the presented periods.

The segmental splits of the impairments were B&M £3.6m, Heron £1.2m, Babou £0.4m (2020: B&M £2.5m, Jawoll £4.3m).

The current and future cashflows for the right-of-use assets are:

This year

Within 1 year
Between 1 and 2 years
Between 2 and 5 years
More than 5 years

Total

*  This table has been restated in respect of reclassifying a non-cash movement (see notes 1, 24).

The change in lease liability reconciles to the figures presented in the consolidated statement of cashflows as follows:

Lease liabilities brought forward

Cash
Repayment of the principal in relation to right of use assets
Payment of interest in relation to right of use assets
Non-cash
Interest charge (continuing operations)
Interest charge (discontinued operations)
Disposal of Jawoll
Effects on lease liability relating to lease additions, modifications and disposals
Effects of foreign exchange

Total cash movement in the year
Total non-cash movement in the year

Movement in the year

Lease liabilities carried forward

Of which current
Of which non-current

27 March
2021
£’000

202,201

213,152
205,262
519,517
672,844

Restated*
28 March
2020
£’000

213,281

197,842
203,272
513,295
712,227

1,610,775

1,626,636

27 March
2021
£’000

28 March
2020
£’000

1,295,244

1,206,922

(140,790)
(61,411)

61,411
–
–
155,084
(8,169)

(202,201)
208,326

6,125

1,301,369

162,735
1,138,634

(142,653)
(63,790)

57,206
6,584
(93,732)
313,727
10,980

(206,443)
294,765

88,322

1,295,244

149,011
1,146,233

Annual Report & Accounts 2021

B&M European Value Retail S.A.

135

Notes to the consolidated financial statements 
continued

15 Right of use assets continued
Discount rates
Where, as in most cases, a discount rate implicit to the lease is not available, discount rates are calculated for each lease with reference to the 
underlying cost of borrowing available to the business and several other factors specific to the asset.

The selection of discount rates is therefore a management judgement, see note 1. As this is a significant management judgement we have calculated 
the weighted average discount rates and sensitivity to a 50bps change in the discount rate to the interest charge as follows:

Weighted average discount rate
Property
Equipment
All right of use assets

Effect on finance costs with a change of 50bps to the discount rate
Property
Equipment

All right of use assets

Sale and Leaseback
During the year the business has undertaken one sale and leaseback (2020: two).

27 March 
2021

28 March
2020

4.72%
3.31%
4.70%

5.08%
3.31%
5.06%

£’000

£’000

6,416
110

6,526

6,211
127

6,338

In the prior year, a significant sale and leaseback took place in regards to the warehouse at Bedford. The consideration for this transaction was 
£153.8m and a profit was recognised of £16.9m.

The details of the transactions were as follows:

Consideration received
Net book value of the asset disposed
Costs of sale when specifically recognised

Profit per pre-IFRS 16 accounting standards
Opening adjustment to the right of use asset

(Loss)/Profit recognised in the statement of comprehensive income

Initial right of use asset recognised
Initial lease liability recognised

27 March 2021
£’000

28 March 2020
£’000

6,080
(3,209)
–

2,871
(3,013)

(142)

3,368
(6,381)

158,710
(106,614)
(1,070)

51,026
(34,098)

16,928

69,310
(103,408)

The pre-IFRS 16 profit is higher because the provisions of IFRS 16 require that a portion of the profit relating to the sale and leaseback is instead 
recognised as a reduction in the opening right of use asset, and therefore the benefit is released over the term of the contract.

16 Inventories  

As at

Goods for resale

27 March 
2021
£’000

605,126

28 March
2020
£’000

588,000

Included in the amount above was a net charge of £4.2m related to inventory provisions (2020: £6.7m net charge). In the period to 27 March 2021 
£3,031m (2020: £2,531m) was recognised as an expense for inventories. 

136

B&M European Value Retail S.A.  Annual Report & Accounts 2021

17  Trade and other receivables

Non-current
Other receivables

Current
Trade receivables
Deposits on account
Provision for impairment

Net trade receivables to non-related parties 
Prepayments 
Related party receivables 
Other tax
Other receivables 

Strategic Report

Corporate Governance

Financial Statements

27 March
2021
£’000

7,084

7,084

3,611
2,533
(410)

5,734
14,145
7,564
8,341
6,376

42,160

28 March
2020
£’000

7,517

7,517

6,568
1,478
(252)

7,794
19,775
5,772
2,329
24,918

60,588

Trade receivables are stated initially at their fair value and then at amortised cost as reduced by appropriate allowances for estimated irrecoverable 
amounts. The carrying amount is determined by the directors to be a reasonable approximation of fair value.

In the prior year there were significant balances of £8.9m (€10m) in relation to the consideration receivable for Jawoll and £4.7m in relation to the final 
part of the consideration receivable in respect of the Bedford transaction. These balances were both held within the current other receivables caption 
above and both of which were subsequently realised during the year. There are no individually non-related significant balances held at the current 
year end. See note 27 in respect of balances held with related parties.

The following table sets out an analysis of provisions for impairment of trade and other receivables:

Period ended

Provision for impairment at the start of the period
Impairment during the period
Utilised/released during the period
Effect of foreign exchange

Balance at the period end

Trade receivables are non-interest bearing and are generally on terms of 30 days or less.

The following table sets out a maturity analysis of trade receivables, including those which are past due but not impaired:

As at

Neither past due nor impaired
Past due less than one month
Past due between one and three months
Past due for longer than three months

Balance at the period end

18 Cash and cash equivalents

As at

Cash at bank and in hand
Overdrafts

Cash and cash equivalents

27 March
2021
£’000

(252)
(201)
32
11

(410)

27 March
2021
£’000

2,100
381
358
772

3,611

27 March
2021
£’000

217,682
–

217,682

28 March
2020
£’000

(247)
(52)
56
(9)

(252)

28 March
2020
£’000

5,073
499
15
981

6,568

28 March
2020
£’000

428,205
(928)

427,277

As at the year end the Group had available £141.5m of undrawn committed borrowing facilities (2020: £21.5m). 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

137

Notes to the consolidated financial statements 
continued

19 Trade and other payables

As at

Non-current
Accruals

Current
Trade payables
Other tax and social security payments
Accruals and deferred income 
Related party trade payables 
Other payables

27 March
2021
£’000

–

–

343,831
65,701
99,927
8,876
5,925

524,260

28 March
2020
£’000

171

171

315,146
43,715
45,505
11,432
4,201

419,999

Trade payables are generally on 30 day terms and are not interest bearing. The carrying value of trade payables approximates to their fair value. For 
further details on the related party trade payables, see note 27.

20 Other financial assets and liabilities
Other financial assets 

As at

Current financial assets at fair value through profit and loss:
Foreign exchange forward contracts 
Current financial assets at fair value through other comprehensive income:
Foreign exchange forward contracts

Total current other financial assets 

Total other financial assets

27 March
2021
£’000

2,416

1,351

3,767

3,767

28 March
2020
£’000

5,351

11,351

16,702

16,702

Financial assets through profit or loss reflect the fair value of those derivatives that are not designated as hedge relationships but are nevertheless 
intended to reduce the level of risk for expected sales and purchases.

Other financial liabilities

As at

Current financial liabilities at fair value through profit and loss:
Foreign exchange forward contracts 
Fuel swap contracts

Current financial liabilities at fair value through other comprehensive income:
Foreign exchange forward contracts

Total current other financial liabilities

Total other financial liabilities

27 March
2021
£’000

5,748
–

10,393

16,141

16,141

28 March
2020
£’000

–
1,847

–

1,847

1,847

The other financial liabilities through profit or loss reflect the fair value of those foreign exchange forward contracts that are not designated as hedge 
relationships but are nevertheless intended to reduce the level of risk for expected sales and purchases.

Fair value hierarchy
The Group uses the following hierarchy for determining and disclosing the fair value of financial instruments by valuation technique:
•  Level 1: quoted (unadjusted) prices in active markets for identical assets or liabilities.

•  Level 2: other techniques for which all inputs which have a significant effect on the recorded fair value are observable, either directly or indirectly.

•  Level 3: techniques which use inputs that have a significant effect on the recorded fair value that are not based on observable market data.

138

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Strategic Report

Corporate Governance

Financial Statements

Fair value hierarchy continued
As at the reporting dates, the Group held the following financial instruments carried at fair value on the balance sheet:

27 March 2021
Foreign exchange contracts

28 March 2020
Foreign exchange contracts
Fuel swap contract

Total
£’000

Level 1
£’000

Level 2
£’000

Level 3
£’000

(12,374)

16,702
(1,847)

–

–
–

(12,374)

16,702
(1,847)

–

–
–

The financial instruments have been valued by the issuing bank, using a mark to market method. The bank has used various inputs to compute the 
valuations and these include inter alia the relevant maturity date and strike rates, the current exchange rate, fuel prices and LIBOR levels.

21 Financial liabilities – borrowings

As at

Current
Revolving facility bank loan
Acquisition facility
Babou loan facilities
Heron loan facilities

Non-current
High yield bond notes
Term facility bank loan
Babou government backed facilities
Other Babou loan facilities
Heron loan facilities

27 March
2021
£’000

–
–
3,298
3,577

6,875

396,860
296,257
21,810
6,071
2,738

723,736

28 March
2020
£’000

120,000
82,304
3,608
5,150

211,062

248,830
298,916
–
7,357
6,315

561,418

Refinancing
On 13 July 2020 the Group refinanced their main facilities by repaying the previously existing £250m high yield bond notes, the £300m term loan and 
the €92m acquisition facility, and drawing down a new main facility of £300m and issuing £400m of high yield bonds. The maturity dates on the new 
facilities are April 2025 and July 2025 respectively.

The previously held £150m revolving loan facility has also been replaced by a £155m revolving loan facility which was not drawn on the date of the 
refinancing.

£100m of the high yield bonds issued were purchased by a related party. See note 27 for further details.

The carrying values given above include fees incurred on the refinancing which are to be amortised over the terms of those facilities. More details of 
these are given below.

The following fees were expensed through other finance costs in relation to the loans and bonds which have been repaid.

Remaining unamortised fees associated with the repaid term loan 
Remaining unamortised fees associated with the repaid acquisition loan
Remaining unamortised fees associated with the repaid high yield bonds
Early repayment charge associated with the corporate bonds
Breakage fees

Total fees expensed through other finance costs

£’000

845
65
983
2,578
47

4,518

Annual Report & Accounts 2021

B&M European Value Retail S.A.

139

Notes to the consolidated financial statements 
continued

21 Financial liabilities – borrowings continued
The following fees were incurred on refinancing and have been capitalised within the debt balance, to be amortised over the term of the debt to which 
it relates. 

Capitalised fees relating to the term loan facility 
Capitalised fees relating to the high yield bonds

Total fees capitalised within the debt balances

£’000

4,398
3,654

8,052

The figure on the cashflow of £10.8m includes the above £8.1m capitalised fees, £2.6m early repayment/breakage charges and £0.1m of fees 
associated with an earlier extension of the acquisition facility.

French government backed loan
In April 2020 the French government mandated that our Babou stores were required to close as part of their response to the Covid-19 pandemic. As a 
mitigation they introduced government backed loans to assist the company’s affected by this measure. As a precaution and due to the uncertainty 
over the progression of the virus and the impact on trade, the Group’s French entity took a €51m loan under this scheme.

The loan had an initial maturity of 1 year, which is interest free but attracts a guarantor’s fee of 0.5%.

The loan was refinanced in February 2021 such that €25.5m was repaid with the remainder retained in order to cover continuing uncertainty over 
further measures in relation to the pandemic. 

The retained element has a maturity of April 2022, attracts a guarantor’s fee of 1.0% with an additional average interest rate margin of 0.2%. The 
balances are held with a range of banks.

The loan is only for use in the French business, in respect to their working capital cash flows, and as such the cash balance remains in that entity and 
did not impact the Group refinancing decisions taken in the period. 

Other loans
The Babou and Heron loan facilities are carried at their gross cash amount. The Babou loan facilities are held with various counterparties and at 
various margins and maturities, further details are included in the maturity table below.

The maturities of the loan facilities are as follows:

Revolving facility loan
Term facility bank loan A (old)
Term facility bank loan A (new)
High yield bond notes (old)
High yield bond notes (new)
Acquisition facility
Heron loan facilities – Melton
Heron loan facilities – Offset
Heron loan facilities – Term
Babou – Government Guaranteed
Babou – BNP Paribas
Babou – Caisse d’Épargne
Babou – CIC
Babou – Crédit Agricole
Babou – Crédit Lyonnais
Babou – Société Générale

Interest rate
%

Maturity

2.00% + LIBOR
2.00% + LIBOR
2.00% + LIBOR
4.125%
3.625%
3.45% (see note)
2.25% + LIBOR
2.45% + LIBOR
2.50% + LIBOR
1.1%-1.34%

N/A
N/A
Apr-25
N/A
Jul-25
N/A
Jul-22
N/A
Dec-21
Apr-22
0.75%-0.76% Jul 23–Sep 24
0.75%-1.51% Feb 22-Oct 24
0.71%-2.18%
Jul 21-Jun 25
0.39-0.81% Aug 23-Jan 28
0.68%-0.74% Nov 24-Apr 25
Jun 23

0.63%

27 March
2021
£’000

–
–
300,000
–
400,000
–
3,545
–
2,770
21,810
1,312
2,470
1,921
1,952
939
777

737,496

28 March
2020
£’000

120,000
300,000
–
250,000
–
82,319
4,352
3,543
3,570
–
1,588
3,228
2,652
1,334
1,145
1,018

774,749

The acquisition facility, term loans A and the high yield bond notes have carrying values which include transaction fees allocated on inception. 

The acquisition facility interest rate varied over the term. The rate shown in the table was the prevailing rate on the date of the refinancing. 

The acquisition facility and all Babou facilities have gross values in euros, and the values above have been translated at the period end rates of 
€1.1691/£ (2020: €1.1176/£).

140

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

27 March
2021
£’000

772,480

(120,000)
(300,000)
(250,000)
300,000
400,000
(82,121)
(5,150)
22,762
(1,164)
(10,797)

(1,583)
2,625
1,666
1,893

(46,470)
4,601

(41,869)

730,611

6,875
723,736

Other 
£’000

4,965
2,872
(1,869)
(1,105)

4,863
3,398
(2,509)
(1,556)

4,196

4,196
–
4,863
–

28 March
2020
£’000

687,213

80,000
–
–
–
–
–
(2,030)
–
1,587
(119)

3,752
–
2,077
–

79,438
5,829

85,267

772,480

211,062
561,418

Total 
£’000

6,160
4,375
(2,320)
(1,370)

6,845
11,628
(3,685)
(1,670)

13,118

8,607
4,511
6,079
766

Property provisions
£’000

1,195
1,503
(451)
(265)

1,982
8,230
(1,176)
(114)

8,922

4,411
4,511
1,216
766

The movement in the loan liabilities during the year breaks down as follows:

As at

Borrowings brought forward

Cash
(Payment)/receipt of revolving loan facilities
Repayment of term facility
Repayment of corporate bonds
Draw down of new term facility
Issue of new corporate bonds
Repayment of acquisition facility
Repayment of Heron loan facilities
Receipt of Babou loan guaranteed by the French government
Repayment/(receipt) of other Babou loan facilities
Capitalised fees on refinancing
Non-cash 
Foreign exchange on loan balances
Refinancing fees directly expensed
Ongoing amortisation of fees capitalised on refinancing
One-off fee amortisation on refinancing 

Total cash movement in the year
Total non-cash movement in the year

Movement in the year

Borrowings carried forward

Of which current
Of which non-current

22 Provisions 

At 30 March 2019
Provided in the period
Utilised during the period
Released during the period

At 28 March 2020
Provided in the period
Utilised during the period
Released during the period

At 27 March 2021

Current liabilities 2021
Non-current liabilities 2021
Current liabilities 2020
Non-current liabilities 2020

The property provision relates to the expected future costs on specific leasehold properties. This is inclusive of onerous leases and dilapidations on 
these properties. The timing in relation to utilisation is dependent upon the individual lease terms.

The other provisions principally relate to disputes concerning insured liability claims. A prudent amount has been set aside for each claim as per legal 
advice received by the Group. These claims are individually non-significant and average £10.9k per claim (£10.7k in 2020). 

Annual Report & Accounts 2021

B&M European Value Retail S.A.

141

Notes to the consolidated financial statements 
continued

23 Share capital

Allotted, called up and fully paid
B&M European Value Retail S.A. ordinary shares of 10p each
As at 30 March 2019
Release of shares related to employee share options

As at 28 March 2020
Release of shares related to employee share options

As at 27 March 2021

Shares

£’000

1,000,561,222
21,676

1,000,582,898
236,790

1,000,819,688

100,056
2

100,058
24

100,082

Ordinary shares
Each ordinary share ranks pari passu with each other ordinary share and each share carries one vote. The Group parent is authorised to issue up to 
an additional 2,971,402,534 ordinary shares.

24 Cash generated from operations

Period ended

Net profit
Tax charge on continuing operations
Tax charge on discontinued operations (note 6)

Profit before tax
Adjustments for:
Net interest expense
Depreciation on property, plant and equipment
Depreciation on right of use assets
Impairment of right of use assets
Amortisation of intangible assets
Loss/(gain) on sale and leaseback
Loss/(profit) on disposal of property, plant and equipment
Loss on share options
Change in inventories
Change in trade and other receivables
Change in trade and other payables
Change in provisions
Share of profit from associates
Loss resulting from fair value of financial derivatives

Cash generated from operations

52 weeks ended
27 March
2021
£’000

Restated*
52 weeks ended 
28 March 
2020
£’000

428,104
97,335
–

525,439

89,770
57,157
155,519
5,142
2,571
142
571
1,937
(20,350)
8,985
105,898
6,287
(1,795)
6,775

80,855
57,246
1,721

139,822

88,588
54,255
156,798
6,838
2,568
(16,928)
(163)
1,422
29,348
693
77,076
686
(879)
(641)

944,048

539,483

*  This statement has been restated in respect of reclassifying a non-cash movement (see note 1).

The prior year cash flows above include the discontinued operations. The amortisation and depreciation figures have been reconciled in notes 13, 14 
and 15. The interest expense reconciles as follows:

As at

Net interest charge in continuing operations
Net interest charge in discontinued operations

Net interest charge

27 March
2021
£’000

89,770
–

89,770

28 March
2020
£’000

81,668
6,920

88,588

142

B&M European Value Retail S.A.  Annual Report & Accounts 2021

 
Strategic Report

Corporate Governance

Financial Statements

25 Group information and ultimate parent undertaking
The financial results of the Group include the following entities. 

Company name

Country

Date of incorporation

Percent held within the Group

Principal activity

B&M European Value Retail S.A.
B&M European Value Retail 1 S.à r.l. 
B&M European Value Retail Holdco 1 Ltd 
B&M European Value Retail Holdco 2 Ltd 
B&M European Value Retail Holdco 3 Ltd
B&M European Value Retail Holdco 4 Ltd
B&M European Value Retail 2 S.à r.l. 
EV Retail Limited
B&M Retail Limited
Opus Homewares Limited
Retail Industry Apprenticeships Ltd
Heron Food Group Ltd
Heron Foods Ltd
Cooltrader Ltd
Heron Properties (Hull) Ltd
B&M European Value Retail Germany GmbH
SAS Babou
Babou Relationship Partners – BRP SAS

Luxembourg
Luxembourg
UK
UK
UK
UK
Luxembourg 
UK
UK
UK
UK
UK
UK
UK
UK
Germany
France
France

May 2014
November 2012
December 2012
December 2012
November 2012
November 2012
September 2012
September 1996
March 1978
April 2003
June 2017
August 2002
October 1978
September 2012
February 2003
November 2013
November 1977
December 2012

Parent
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

Holding company
Holding company
Holding company
Holding company
Holding company
Holding company
Holding company
Holding company
General retail
Dormant
Employment services
Holding company
Convenience retail
Dormant
Dormant
Ex-holding company
General retail
Administrative services

Registered Offices
•  The Luxembourg entities are all registered at 68-70, Boulevard de la Pétrusse, L-2320, Luxembourg since May 2021, previously these entities were 

registered at 9 alleé Scheffer, L-2520, Luxembourg.

•  The UK entities are all registered at The Vault, Dakota Drive, Estuary Commerce Park, Speke, Liverpool, L24 8RJ.

•  B&M European Value Retail Germany GmbH is registered at Am Hornberg 6, 29614, Soltau.

•  SAS Babou are registered at 8 rue du Bois Joli, 63800 Cournon d’Auvergne.

•  BRP SAS are registered at 7 rue Biscornet, 75012 Paris.

Associates
The Group has a 50% interest in Multi-lines International Company Limited, a company incorporated in Hong Kong, and a 22.5% interest in Centz Retail 
Holdings Limited, a company incorporated in the Republic of Ireland. The share of profit/loss from the associates is included in the statement of 
comprehensive income, see note 12.

The Group previously held a 20% interest in Home Focus Group Limited, a company incorporated in the Republic of Ireland. This interest was disposed 
of in full in December 2020 for €350k.

Changes during the prior year
The Group disposed of the trading entities within the German retailing group, J.A.Woll Handels GmbH and Jawoll Vertriebs GmbH I, see note 6 for 
further details.

The entity Bedford DC Investment Limited was disposed in relation to the sale and leaseback carried out on the Bedford warehouse, see note 15.

The French entities have restructured such that the former French holding company Paminvest SAS has been directly incorporated into the main 
training entity, SAS Babou, resulting in the disposal of the former.

Ultimate parent undertaking
The directors of the Group consider the parent and the ultimate controlling related party of this Group to be B&M European Value Retail SA, registered 
in Luxembourg.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

143

 
Notes to the consolidated financial statements 
continued

26 Financial risk management
The Group uses various financial instruments, including bank loans, related party loans, finance company loans, cash, equity investment, derivatives 
and various items, such as trade receivables and trade payables that arise directly from its operations. 

The main risks arising from the Group’s financial instruments are market risk, currency risk, cash flow interest rate risk, credit risk and liquidity risk.  
The directors review and agree policies for managing each of these risks and they are summarised below. 

The existence of these financial instruments exposes the Group to a number of financial risks, which are described in more detail below. In order to 
manage the Group’s exposure to those risks, in particular the Group’s exposure to currency risk, the Group enters into forward foreign currency 
contracts. No transactions in derivatives are undertaken of a speculative nature. 

Market risk
Market risk encompasses three types of risk, being currency risk, fair value interest rate risk and commodity price risk. Commodity price risk is not 
considered material to the business as the Group is able to pass on pricing changes to its customers. 

Despite the impact of price risk not being considered material, the Group has engaged in swap contracts over the cost of fuel in order to minimise the 
impact of any volatility. None of these contracts were outstanding at the year end date.

The sensitivity to these contracts for a reasonable change in the year end fuel price is as follows:

As at

Effect on profit before tax

Change in fuel  
price

+5%
-5%

27 March
2021
£’000

–
–

28 March
2020
£’000

154
(154)

This has been calculated by taking the spot price of fuel at the year end, applying the change indicated in the table, and projecting this over the life of 
the contract assuming all other variables remain equal.

The Group’s policies for managing fair value interest rate risk are considered along with those for managing cash flow interest rate risk and are set out 
in the subsection entitled “interest rate risk” below.

Currency risk
The Group is exposed to translation and transaction foreign exchange risk arising from exchange rate fluctuation on its purchases from overseas suppliers.

In relation to translation risk, this is not considered material to the business as amounts owed in foreign currency are short term of up to 30 days and 
are of a relatively modest nature. Transaction exposures, including those associated with forecast transactions, are hedged when known, principally 
using forward currency contracts. 

All of the Group’s sales are to customers in the UK and France and there is no currency exposure in this respect. A proportion of the Group’s purchases 
are priced in US Dollars and the Group generally uses forward currency contracts to minimise the risk associated with that exposure.

Approach to hedge accounting
As part of the Group’s response to currency risk the currency forwards taken out are intended to prudently cover the majority of our stock purchases 
forecast for that period. However, the Group only hedge accounts for the part of the forward that we are reasonably certain will be spent in the forecast 
period, allowing for potential volatility. Therefore management always consider the likely volatility for a period and assign a percentage to each 
tranche of forwards purchased, usually in the range 50-80%, and never more than 80%.

Effectiveness of the hedged forward is then assessed against the Group hedge ratio, which has been set by management at 80% as a reasonable 
guide to the certainty level we expect the hedged portions of our forwards to at least achieve. If they fail, or are expected to fail, to meet this ratio of 
effectiveness then they are treated as non-hedged items, and immediately expensed through Profit and Loss.

Ineffectiveness can be caused by exceptional volatility in the market, by the timing of product availability, or the desire to manage short term company 
cash flows, for instance, when a large amount of cash is required at relatively short notice.

If the Group did not hedge account then the difference is that the gain or loss in other comprehensive income would be presented in profit or loss and 
the assets and liabilities presented under the classification fair value through other comprehensive income would be at fair value through profit or loss.

The difference to profit before tax if none of our forwards had been hedge accounted during the year would have been a loss of £22.2m (2020: £12.4m 
gain) and a pre-tax gain in other comprehensive income of £20.4m (2020: £8.7m loss).

The net effective hedging loss transferred to the cost of inventories in the year was £4.7m (2020: net gain of £16.1m). At the year end the amount of 
outstanding US Dollar contracts covered by hedge accounting was $474m (2020: $334m).

144

B&M European Value Retail S.A.  Annual Report & Accounts 2021

 
Strategic Report

Corporate Governance

Financial Statements

Foreign currency sensitivity
The following table demonstrates the sensitivity to a reasonably possible change in US Dollar period end exchange rates with all other variables held 
constant.

The impact on the Group’s profit before tax and other comprehensive income (net of tax) is largely due to changes in the fair value of our foreign 
exchange derivatives and revaluation of creditors and deposits held on account with our US Dollar suppliers.

As at

Effect on profit before tax

Effect on other comprehensive income

Change in USD rate

+2.5%
-2.5%
+2.5%
-2.5%

27 March
2021
£’000

(5,261)
5,531
(8,471)
8,905

28 March 
2020
£’000

(3,791)
3,823
(6,595)
6,934

The following table demonstrates the sensitivity (net of tax) to a reasonably possible change in the Euro period end exchange rates with all other 
variables held constant. The effect on other comprehensive income is due to the foreign exchange reserve on retranslation of the Group’s subsidiaries 
that have the Euro as a functional currency.

As at

Effect on profit before tax

Effect on other comprehensive income

Change in Euro rate

+2.5%
-2.5%
+2.5%
-2.5%

27 March
2021
£’000

131
42
490
(514)

28 March 
2020
£’000

1,008
(979)
330
(346)

These calculations have been performed by taking the year end translation rate used on the accounts and applying the change noted above. The 
balance sheet valuations are then directly calculated. The valuation of the foreign exchange derivatives are projected based upon the spot rate 
changing and all other variables being held equal.

Interest rate risk 
Interest rate risk is the risk of variability of the Group cash flows due to changes in the interest rate. The Group is exposed to changes in interest rates 
as the Group’s bank borrowings are subject to a floating rate based on LIBOR.

The Group’s interest rate risk arises mainly from long-term borrowings. Borrowings issued at variable rates expose the Group to cash flow interest rate 
risk. The Group’s exposure to interest rate fluctuations is not considered to be material, however the Group has in the past used interest rate swaps to 
minimise the impact.

If LIBOR interest rates had been 50 basis points higher/lower throughout the year with all other variables held constant, the effect upon calculated 
pre-tax profit for the year would have been: 

As at

Effect on profit before tax

Basis point increase 
/ decrease

+50
-50

27 March
2021
£’000

(1,270)
1,270

28 March 
2020
£’000

(1,737)
1,737

This sensitivity has been calculated by changing the interest rate for each interest payment and accrual made by the Group over the period, by the 
amount specified in the table above, and then calculating the difference that would have been required.

The Group also has a very limited exposure to EURIBOR via the loans held by Babou, see note 21, however this is considered immaterial for disclosure.

Credit risk
Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to a financial loss. The 
Group’s principal financial assets are cash, derivatives and trade receivables. The credit risks associated with cash and derivatives are limited as the 
main counterparties are banks with high credit ratings (A long term and A-1 short term (Standard & Poor) or better, (2020: A, A-1 (or better) respectively). 
The principal credit risk arises therefore from the Group’s trade receivables. 

Credit risk is further limited by the fact that the vast majority of sales transactions are made through the store registers, direct from the customer at the 
point of purchase, leading to a low trade receivables balance.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

145

 
Notes to the consolidated financial statements 
continued

26 Financial risk management continued
Credit risk continued
In order to manage credit risk, the directors set limits for customers based on a combination of payment history and third party credit references. Credit 
limits are reviewed by the credit controller on a regular basis in conjunction with debt ageing and collection history. Provisions against bad debts are 
made where appropriate.

Liquidity risk
Any impact on available cash and therefore the liquidity of the Group could have a material effect on the business as a result.

The Group’s borrowings are subject to quarterly banking covenants against which the Group has had significant headroom to date with no anticipated 
issues based upon forecasts made. Short term flexibility is achieved via the Group’s rolling credit facility. The following table shows the liquidity risk 
maturity of financial liabilities grouping based on their remaining period at the balance sheet date. The amounts disclosed are the contractual 
undiscounted cash flows:

27 March 2021
Interest bearing loans
Lease liabilities
Trade payables

28 March 2020
Interest bearing loans
Lease liabilities
Trade payables

Within 1 year
£’000

28,044
213,152
352,707

231,801
197,842
326,578

Between  
1 and 2 years
£’000

Between  
2 and 5 years
£’000

More than  
5 years
£’000

Total 
£’000

48,267
205,262
–

571,525
203,272
–

753,413
519,517
–

6,958
513,295
–

226
672,844
–

829,950
1,610,775
352,707

–
712,227
–

810,284
1,626,636
326,578

Fair value
The fair value of the financial assets and liabilities of the group are not materially different from their carrying value. Refer to the table below. These all 
represent financial assets and liabilities measured at amortised cost except where stated as measured at fair value through the profit and loss or fair 
value through other comprehensive income.

As at

Financial assets
Fair value through profit and loss
Forward foreign exchange contracts
Fair value through other comprehensive income
Forward foreign exchange contracts
Loans and receivables
Cash and cash equivalents
Trade receivables
Other receivables

As at

Financial assets
Fair value through profit and loss
Forward foreign exchange contracts
Fuel price swap
Fair value through other comprehensive income
Forward foreign exchange contracts
Amortised cost
Overdraft
Lease liabilities
Interest-bearing loans and borrowings
Trade payables
Other payables

146

B&M European Value Retail S.A.  Annual Report & Accounts 2021

27 March
2021
£’000

2,416

1,351

217,682
13,298
6,376

27 March
2021
£’000

5,748
–

10,393

–
1,301,369
730,611
352,707
5,925

28 March
2020
£’000

5,351

11,351

428,205
13,566
24,918

28 March
2020
£’000

–
1,847

–

928
1,295,244
772,480
326,578
4,201

 
Strategic Report

Corporate Governance

Financial Statements

27 Related party transactions
The Group has transacted with the following related parties over the periods:

Multi-lines International Company Limited, a supplier, and Home Focus Group and Centz Retail Holdings, both customers, are or were associates of 
the Group.

Ropley Properties Ltd, Triple Jersey Ltd, TJL UK Ltd, Rani Investments, Fulland Investments Limited, Golden Honest International Investments Limited, Hammond 
Investments Limited, Joint Sino Investments Limited, Ocean Sense Investments Limited and Multi Lines International (Properties) Ltd, all landlords of properties 
occupied by the Group, and Rani 1 Holdings Limited, Rani 2 Holdings Limited and SSA Investments, bondholders and beneficial owners of equipment hired to 
the Group, are directly or indirectly owned by director Simon Arora, his family, or his family trusts (together, the Arora related parties).

As announced in July 2020, there was a significant new related party transaction in the period as SSA Investments participated in the Corporate Bonds 
issued by the Group by purchasing £100m of these 3.625% bonds with a five year maturity. In December 2020 and February 2021, the bonds 
transferred to Rani 2 Holdings Limited (£50m) and Rani 1 Holdings Limited (£50m), respectively. £2,588k of interest expense has been incurred on 
these bonds in the period, with £755k accrued at the year end. Further details on these bonds and the refinancing are given in note 21.

The following table sets out the total amount of trading transactions with related parties included in the statement of comprehensive income, including 
the P&L impact of any leases:

Period ended

Sales to associates of the Group
Centz Retail Holdings Limited
Home Focus Group Limited 

Total sales to related parties

Period ended

Purchases from associates of the Group
Multi-lines International Company Ltd 
Purchases from parties related to key management personnel
Fulland Investments Limited
Golden Honest International Investments Limited
Hammond Investments Limited
Joint Sino Investments Limited
Multi-Lines International (Properties) Ltd
Ocean Sense Investments Limited
SSA Investments

Total purchases from related parties

27 March
2021
£’000

28 March 
2020 
 £’000

44,938
1,050

45,988

27 March
2021
£’000

25,327
1,944

27,271

28 March 
2020 
 £’000

230,472

180,721

107
44
102
102
364
107
150

–
–
–
–
479
–
97

231,448

181,297

The IFRS 16 Lease figures in relation to these related parties, which are all related to key management personnel, are as follows:

Period ended 27 March 2021
Rani Investments
Ropley Properties
TJL UK Limited
Triple Jersey Limited

Period ended 28 March 2020
Rani Investments
Ropley Properties
TJL UK Limited
Triple Jersey Limited

Depreciation
charge
£’000

86
1,635
870
8,823

11,414

Depreciation
charge
£’000

76
1,827
741
9,362

12,006

Interest
charge
£’000

61
903
485
4,026

5,475

Interest
charge
£’000

61
1,078
432
4,914

6,485

Total charge
£’000

147
2,538
1,355
12,849

16,889

Total charge
£’000

137
2,905
1,173
14,276

18,491

Right of use
asset
£’000

610
9,714
12,243
63,909

86,476

Right of use
asset
£’000

604
12,518
9,235
72,121

94,478

Lease liability
£’000

(742)
(13,219)
(13,975)
(77,573)

(105,509)

Lease liability
£’000

(734)
(14,825)
(10,656)
(86,039)

(112,254)

Annual Report & Accounts 2021

B&M European Value Retail S.A.

Net
liability
£’000

(132)
(3,505)
(1,732)
(13,664)

(19,033)

Net
liability
£’000

(130)
(2,307)
(1,421)
(13,918)

(17,776)

147

Notes to the consolidated financial statements 
continued

27 Related party transactions continued
Included in the current year figures above are two new leases entered into by Group companies during the current period with the Arora related 
parties (2020: two new and no renewals). The total expense on these leases in the period was £404k (2020: £680k). There were no conditionally 
exchanged leases with Arora related parties in the current period with a long stop completion date (2020: none).

The following table sets out the total amount of trading balances with related parties outstanding at the period end. 

As at

Trade receivables from associates of the Group
Centz Retail Holdings Ltd
Home Focus Group Ltd 

Total related party trade receivables

As at

Trade payables to associates of the Group 
Multi-lines International Company Ltd
Trade payables to companies owned by key management personnel
Rani Investments 
Ropley Properties Ltd
Triple Jersey Ltd 

Total related party trade payables

27 March
2021
£’000

7,564
–

7,564

27 March
2021
£’000

7,439

–
371
1,066

8,876

28 March
2020
£’000

5,687
85

5,772

28 March
2020
£’000

9,588

26
380
1,438

11,432

Outstanding trade balances at the balance sheet dates are unsecured and interest free and settlement occurs in cash. There have been no 
guarantees provided or received for any related party trade receivables or payables. 

The business has not recorded any impairment of trade receivables relating to amounts owed by related parties at 27 March 2021 (2020: no 
impairment). This assessment is undertaken each year through examining the financial position of the related party and the market in which the 
related party operates.

The future lease commitments on the Arora related party properties are:

As at

Not later than one year
Later than one year and not later than two years
Later than two years and not later than five years
Later than five years

See note 12 for further information on the Group’s associates.

For further details on the transactions with key management personnel, see note 8 and the remuneration report.

27 March
2021
£’000

16,444
15,796
39,730
59,264

131,234

28 March 
2020
£’000

16,496
16,604
42,280
66,743

142,123

148

B&M European Value Retail S.A.  Annual Report & Accounts 2021

 
Strategic Report

Corporate Governance

Financial Statements

28 Capital management
For the purpose of the Group’s capital management, capital includes issued capital and all other equity reserves attributable to the equity holders of 
the parent. The primary objective of the Group’s capital management is to maximise the shareholder value. 

In order to achieve this overall objective, the Group’s capital management, amongst other things, aims to ensure that it meets financial covenants 
attached to the interest-bearing loans and borrowings that define capital structure requirements. Breaches in meeting the financial covenants would 
permit the bank to immediately call loans and borrowings. There have been no breaches in the financial covenants of any interest-bearing loans and 
borrowing in the current or prior period.

The Group manages its capital structure and makes adjustments in light of changes in economic conditions and the requirements of the  
financial covenants. 

To maintain or adjust the capital structure, the Group may adjust the dividend payment to shareholders, return capital to shareholders or issue  
new shares. 

The Group uses the following definition of net debt: 

External interest bearing loans and borrowings less cash and short-term deposits.

The interest bearing loans figure used is the gross amount of cash borrowed at that time, as opposed to the carrying value under the amortised  
cost method. 

As at

Interest bearing loans and borrowings (note 21)
Less: Cash and short term deposits – overdrafts (note 18)

Net debt 

27 March
2021
£’000

737,496
(217,682)

519,814

28 March 
2020
 £’000

774,749
(427,277)

347,472

29 Post balance sheet events
France imposed a new national lockdown on 3 April 2021, following a period of regional lockdowns. This has had a significant impact on our French 
store estate, with stores either closed or restricted as to which items they are permitted to sell. Whilst the impact on local sales is significant, the 
announcement was expected and the business was well prepared, maintaining healthy cash and stock positions with no additional funding required 
since year end.

The lockdown was lifted on 19 May 2021, and trading has been positive since this date.

The remainder of the business, representing more than 90% of our stores, is based in the UK and was unaffected by the lockdown. The overall impact 
to Group profit is therefore immaterial.

30 Dividends
Special dividends of 20.0 pence per share (£200.1m), 25.0 pence per share (£250.2m) and 15.0 pence per share (£150.1m) were declared in January 
2021, November 2020 and March 2020 respectively. All were paid in the current year.

An interim dividend of 4.3 pence per share (£43.0m) was declared in November 2020 and has been paid.

A final dividend of 13.0 pence per share (£130.1m), giving a full year dividend of 17.3 pence per share (£173.1m), is proposed.

Relating to the prior year:
An interim dividend of 2.7 pence per share (£27.0m) was paid in December 2019 and a final dividend of 5.4 pence per share (£54.0m), giving a full year 
dividend of 8.1 pence per share (£81.0m), was paid in September 2020.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

149

 
Notes to the consolidated financial statements 
continued

31  Contingent liabilities and guarantees
As at 28 March 2020 and 27 March 2021, B&M European Value Retail S.A., B&M European Value Retail 1 S.à r.l., B&M European Value Retail 2 S.à r.l., 
B&M European Value Retail Holdco 1 Ltd, B&M European Value Retail Holdco 2 Ltd, B&M European Value Retail Holdco 3 Ltd, B&M European Value Retail 
Holdco 4 Ltd, EV Retail Ltd and B&M Retail Ltd are all guarantors to both the loan and notes agreements which are formally held within B&M European 
Value Retail SA. The amounts outstanding as at the period end were £300m for the loans (2020: £502m), with the balance held in B&M European 
Value Retail Holdco 4 Ltd, and £400m (2020: £250m) for the notes, with the balance held in B&M European Value Retail S.A.

As at 28 March 2020 and 27 March 2021, Heron Food Group Limited and Heron Foods Ltd are guarantors to the loans which are formally held within 
Heron Foods Ltd. The amount outstanding at the year end was £6m (2020: £11m) with the balance held in Heron Foods Ltd.

32 Directors
The directors that served during the period were:

Peter Bamford (Chairman)
S Arora (CEO)
A Russo (CFO) (appointed on 16 November 2020)
R McMillan
T Hall 
C Bradley 
G Petit 
P McDonald (CFO) (retired 15 November 2020)

All directors served for the whole period except where indicated above.

150

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Financial Statements

Independent Auditor’s Report

Strategic Report

Corporate Governance

Financial Statements

To the Shareholders of B&M European Value Retail S.A. 
68-70, Boulevard de la Pétrusse L-2320 Luxembourg

Report of the Réviseur d’Entreprises agréé
Report on the audit of the annual accounts

Opinion
We have audited the annual accounts of B&M European Value Retail S.A. 
(the “Company”), which comprise the balance sheet as at 31 March 2021, 
and the profit and loss account for the year then ended, and notes to the 
annual accounts, including a summary of significant accounting policies. 

In our opinion, the accompanying annual accounts give a true and fair 
view of the financial position of the Company as at 31 March 2021 and of 
the results of its operations for the year then ended in accordance with 
Luxembourg legal and regulatory requirements relating to the 
preparation and presentation of the annual accounts.

Basis for opinion
We conducted our audit in accordance with the Law of 23 July 2016 on the 
audit profession (“Law of 23 July 2016”) and with International Standards 
on Auditing (“ISAs”) as adopted for Luxembourg by the Commission de 
Surveillance du Secteur Financier (“CSSF”). Our responsibilities under the 
Law of 23 July 2016 and ISAs as adopted for Luxembourg by the CSSF are 
further described in the « Responsibilities of “réviseur d’entreprises agréé” 
for the audit of the annual accounts » section of our report. We are also 
independent of the Company in accordance with the International Code 
of Ethics for Professional Accountants, including International 
Independence Standards, issued by the International Ethics Standards 
Board for Accountants (“IESBA Code”) as adopted for Luxembourg by the 
CSSF together with the ethical requirements that are relevant to our audit 
of the annual accounts, and have fulfilled our other ethical responsibilities 
under those ethical requirements. We believe that the audit evidence we 
have obtained is sufficient and appropriate to provide a basis for our 
opinion.

Key audit matters
Key audit matters are those matters that, in our professional judgment, 
were of most significance in our audit of the annual accounts of the 
current period. These matters were addressed in the context of the audit 
of the annual accounts as a whole, and in forming our opinion thereon, 
and we do not provide a separate opinion on these matters. 

We have determined that there are no key audit matters to communicate 
in our report. 

Other information
The Board of Directors is responsible for the other information. The other 
information comprises the information stated in the annual report 
including the management report but does not include the annual 
accounts and our report of the “réviseur d’entreprises agréé” thereon.

Our opinion on the annual accounts does not cover the other information 
and we do not express any form of assurance conclusion thereon.
In connection with our audit of the annual accounts, our responsibility is to 
read the other information and, in doing so, consider whether the other 
information is materially inconsistent with the annual accounts or our 
knowledge obtained in the audit or otherwise appears to be materially 
misstated. If, based on the work we have performed, we conclude that 
there is a material misstatement of this other information, we are required 
to report this fact. We have nothing to report in this regard.

Responsibilities of the Board of Directors and Those Charged 
with Governance for the annual accounts
The Board of Directors is responsible for the preparation and fair 
presentation of the annual accounts in accordance with Luxembourg 
legal and regulatory requirements relating to the preparation and 
presentation of the annual accounts, and for such internal control as the 
Board of Directors determines is necessary to enable the preparation of 
annual accounts that are free from material misstatement, whether due 
to fraud or error.

In preparing the annual accounts, the Board of Directors is responsible for 
assessing the Company’s ability to continue as a going concern, 
disclosing, as applicable, matters related to going concern and using the 
going concern basis of accounting unless the Board of Directors either 
intends to liquidate the Company or to cease operations, or has no 
realistic alternative but to do so. 

Those charged with governance are responsible for overseeing the 
Company’s financial reporting process.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

151

Independent Auditor’s Report 
continued

We communicate with those charged with governance regarding, among 
other matters, the planned scope and timing of the audit and significant 
audit findings, including any significant deficiencies in internal control that 
we identify during our audit. 

We also provide those charged with governance with a statement that we 
have complied with relevant ethical requirements regarding 
independence, and to communicate with them all relationships and other 
matters that may reasonably be thought to bear on our independence, 
and where applicable, actions taken to eliminate threats or safeguards 
applied.

From the matters communicated with those charged with governance, we 
determine those matters that were of most significance in the audit of the 
annual accounts of the current period and are therefore the key audit 
matters. We describe these matters in our report unless law or regulation 
precludes public disclosure about the matter.

Report on other legal and regulatory requirements
We have been appointed as “réviseur d’entreprises agréé” by the 
Shareholders on 18 September 2020 and the duration of our 
uninterrupted engagement, including previous renewals and 
reappointments, is five years. 

The management report on pages 90 to 95 of the Annual Report is 
consistent with the annual accounts and has been prepared in 
accordance with applicable legal requirements. 

Luxembourg, 2 June 2021

KPMG Luxembourg
Société cooperative
Cabinet de révision agréé
Thierry Ravasio

Responsibilities of the réviseur d’entreprises agréé for the audit 
of the annual accounts
The objectives of our audit are to obtain reasonable assurance about 
whether the annual accounts as a whole are free from material 
misstatement, whether due to fraud or error, and to issue a report of the 
“réviseur d’entreprises agréé” that includes our opinion. Reasonable 
assurance is a high level of assurance, but is not a guarantee that an 
audit conducted in accordance with the Law of 23 July 2016 and with ISAs 
as adopted for Luxembourg by the CSSF will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error 
and are considered material if, individually or in the aggregate, they could 
reasonably be expected to influence the economic decisions of users 
taken on the basis of these annual accounts.

As part of an audit in accordance with the Law of 23 July 2016 and with 
ISAs as adopted for Luxembourg by the CSSF, we exercise professional 
judgment and maintain professional skepticism throughout the audit. We 
also:
• 

Identify and assess the risks of material misstatement of the annual 
accounts, whether due to fraud or error, design and perform audit 
procedures responsive to those risks, and obtain audit evidence that is 
sufficient and appropriate to provide a basis for our opinion. The risk 
of not detecting a material misstatement resulting from fraud is higher 
than for one resulting from error, as fraud may involve collusion, 
forgery, intentional omissions, misrepresentations, or the override of 
internal control.

•  Obtain an understanding of internal control relevant to the audit in 

order to design audit procedures that are appropriate in the 
circumstances, but not for the purpose of expressing an opinion on 
the effectiveness of the Company’s internal control.

•  Evaluate the appropriateness of accounting policies used and the 
reasonableness of accounting estimates and related disclosures 
made by the Board of Directors.

•  Conclude on the appropriateness of the Board of Directors’ use of the 
going concern basis of accounting and, based on the audit evidence 
obtained, whether a material uncertainty exists related to events or 
conditions that may cast significant doubt on the Company’s ability to 
continue as a going concern. If we conclude that a material 
uncertainty exists, we are required to draw attention in our report of 
the “réviseur d’entreprises agréé” to the related disclosures in the 
annual accounts or, if such disclosures are inadequate, to modify our 
opinion. Our conclusions are based on the audit evidence obtained up 
to the date of our report of the “réviseur d’entreprises agréé”. However, 
future events or conditions may cause the Company to cease to 
continue as a going concern.

•  Evaluate the overall presentation, structure and content of the annual 
accounts, including the disclosures, and whether the annual accounts 
represent the underlying transactions and events in a manner that 
achieves fair presentation.

152

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Financial Statements

Company profit and loss account

for the financial year ended 31 March 2021

Raw materials and consumables and other external expenses

Other external expenses

Staff costs

Wages and salaries

Social security costs

relating to pensions
other social security costs

Value adjustments
In respect of formation expenses and of tangible and intangible assets
Other operating expenses
Income from participating interests
Derived from affiliated undertakings
Other interest receivable and similar income
Derived from affiliated undertakings
Other interest and similar income
Interest payable and similar expenses
Other interest and similar expenses
Tax on profit or loss

Profit or loss after taxation
Other taxes not included in the previous caption

Profit or loss for the financial year

Notes

31 March 2021
£

31 March 2020
£

8
9

10
11

12

13

14

14

(4,852,505)

(2,126,681)

(248,586)

(285,286)

(12,812)
(8,042)

(16,434)
(10,231)

–
(1,470,968)

(7,309)
(1,157,579)

633,300,000

212,145,459

17,596,604
1,300,441

10,795,788
63,618

(16,847,735)
–

(10,526,476)
–

628,756,396
(2,134)

208,874,868
(4,268)

628,754,262

208,870,600

Annual Report & Accounts 2021

B&M European Value Retail S.A.

153

Financial Statements

Company balance sheet

as at 31 March, 2021

Fixed assets
Financial assets
Shares in affiliated undertakings
Other loans

Current assets
Debtors
Amounts owed by affiliated undertakings
becoming due and payable within one year
Other debtors
becoming due and payable within one year

Cash at bank and in hand

Total assets

Equity 
Subscribed capital
Share premium account
Reserves
Legal reserve
Profit or loss for the financial year
Profit or loss brought forward
Interim dividends

Creditors
Debenture loans
Non-convertible loans
becoming due and payable within one year
becoming due and payable after more than one year

Trade creditors
becoming due and payable within one year
Amounts owed to affiliated undertakings
becoming due and payable within one year
Other creditors
Tax authorities
Social security authorities
Dividend payable
Other creditors
becoming due and payable within one year

Total equity and liabilities

The accompanying notes form an integral part of these annual accounts

154

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Notes

31 March 2021
£

31 March 2020
£

3

4

5

6

7

2,624,999,999
5,467

2,624,999,999
–

2,625,005,467

2,624,999,999

521,637,888

433,588,268

325,200

4,892,539

521,963,089

438,480,807

140,585

60,098

3,147,109,140

3,063,540,904

100,081,969
2,473,832,360

100,058,290
2,473,803,467

10,010,000
628,754,262
18,225,651
(493,361,441)

10,010,000
208,870,600
40,515,885
(177,102,880)

2,737,542,801

2,656,155,361

3,020,833
400,000,000

1,718,750
250,000,000

92,602

1,075,965

6,266,338

4,407,949

9,284

17,599

–

150,087,435

177,282

77,845

409,566,339

407,385,543

3,147,109,140

3,063,540,904

Financial Statements

Notes to the annual accounts

Strategic Report

Corporate Governance

Financial Statements

for the financial year ended 31 March 2021

1  General information
B&M European Value Retail S.A., hereinafter the “Company”, was incorporated on 19 May 2014 as a “société anonyme” for an unlimited period.  
The Company is organised under the laws of the Grand-Duchy of Luxembourg, in particular the law of 10 August 1915 on commercial companies,  
as amended.

An extraordinary general meeting of the shareholders of the Company was held on 3 December 2020 to amend the articles of association of the 
Company (the “Articles”) and provide for the compulsory conversion all the ordinary registered shares representing the share capital of the Company 
into dematerialised shares. The board of directors of the Company (the “Board of Directors”), acting on the basis of article 7 of the law of 6 April 1993  
on dematerialised securities has appointed LuxCSD 42 avenue JF Kennedy, L-1855 Luxembourg as settlement organisation with effect as from 
10 December 2020 and all the dematerialised shares are held in a single issuance account held with LuxCSD with interests in those shares ultimately 
being credited to Euroclear UK & Ireland Limited (or its nominee) as the depository for the benefit of the holders of Crest Depository Interests in respect 
of those shares. 

The Company’s shares being listed on the premium listing segment of the London Stock Exchange, the Articles were also amended in order to 
maintain, as far as practicable, the regulatory and legal provisions applicable to the Company in relation to Takeover Rules and Transparency 
Disclosures Requirements after Brexit.

The Articles of association of the Company were further amended during the financial year under review further to the issue of new shares by the 
Board of Directors, acting on the basis of Article 5.2 of the Articles setting an authorised share capital. The new shares were issued to employees and 
former Chief Financial Officer of the Group in the frame of the Company’s Restricted Stock Awards Plan and Long Term Incentive Plan.

The Company is registered with the Luxembourg Trade and Companies Register under number B 187.275 and its registered office is established in 
Luxembourg City. The financial year starts on 1 April each year and ends on 31 March the following year. The Company also prepares consolidated 
financial statements.

The Company’s purpose is to acquire and hold interests, directly or indirectly, in any form whatsoever, in other Luxembourg or foreign entities, by way 
of, among others, subscription or acquisition of (i) any securities and rights through participation, contribution, underwriting, firm purchase or option, 
negotiation or in any other way, or of (ii) debt instruments in any form whatsoever, and to administrate, develop and manage such holding of interests.

The Company may in particular enter into transactions to borrow money in any form or to obtain any form of credit and raise funds through, including, 
but not limited to, the issue of shares, bonds, notes, promissory notes, certificates and other debt instruments or debt securities, convertible or not, or 
the use of financial derivatives. The Company may also enter into any guarantee, pledge or any other form of security agreement.

2  Summary of significant accounting policies and valuation methods
Basis of preparation
These annual accounts have been prepared in accordance with Luxembourg legal and regulatory requirements under the historical cost convention. 
Accounting policies and valuation rules are, besides the ones laid down by the law of 19 December 2002, as subsequently amended (the “Law”), 
determined and applied by the Board of Directors.

These accounts have been prepared on a going concern basis.

The preparation of annual accounts requires the use of certain critical accounting estimates. It also requires Management to exercise its judgement in 
the process of applying the accounting policies. Changes in assumptions may have a significant impact on the annual accounts in the period in which 
the assumptions changed. Management believes that the underlying assumptions are appropriate and that the annual accounts therefore present 
the financial position and results fairly.

The Company makes estimates and assumptions that affect the reported amounts of assets and liabilities in the next financial year. Estimates and 
judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are 
believed to be reasonable.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

155

Notes to the annual accounts 
continued

for the financial year ended 31 March 2021

2  Summary of significant accounting policies and valuation methods continued
Significant accounting policies and valuation methods
The main accounting policies and valuation rules applied by the Company are the following.

Financial assets
Shares in affiliated undertaking are valued at purchase price including the expenses incidental thereto.

In the case of durable depreciation in value according to the opinion of the Board of Directors, value adjustments are made in respect of financial 
assets, so that they are valued at the lower figure to be attributed to them as at the balance sheet date. These value adjustments are not continued if 
the reasons for which they were made have ceased to apply.

Debtors
Debtors are valued at their nominal value. They are subject to value adjustments where their recovery is compromised. These value adjustments are 
not continued if the reasons for which the value adjustments were made have ceased to apply.

Foreign currency translation
The Company maintains its accounting records in Great Britain Pounds sterling (GBP) and the balance sheet and the profit and loss accounts are 
expressed in this currency.

Transactions expressed in currencies other than GBP are translated into GBP at the exchange rate effective at the time of the transaction (the “historical 
exchange rate”).

Long term non-monetary assets expressed in currencies other than GBP are translated into GBP at the exchange rate effective at the time of the 
transaction. At the balance sheet date, these assets remain converted using the historical exchange rate.

Cash at bank is translated at the exchange rate effective at the balance sheet date. Exchange losses and gains are recorded in the profit and loss 
account of the relevant financial year.

Other assets and liabilities are translated separately respectively at the lower or at the higher of the value converted at the historical exchange rate or 
the value determined on the basis of the exchange rates effective at the balance sheet date. The realised and unrealised exchange losses are 
recorded in the profit and loss account. The exchange gains are recorded in the profit and loss account at the moment of their realisation.

Provisions
Provisions are intended to cover losses or debts, the nature of which is clearly defined and which, at the date of the balance sheet are either likely to be 
incurred or certain to be incurred but uncertain as to their amount or as to the date at which they will arise.

Provisions may also be created to cover charges which originate in the financial year under review or in a previous financial year, the nature of which is 
clearly defined and which at the date of the balance sheet are either likely to be incurred or certain to be incurred but uncertain as to their amount or 
the date at which they will arise.

Provision for taxation
Provisions for taxation corresponding to the tax liability estimated by the Company for the financial years for which the tax return has not yet been filed 
are recorded under the caption “Tax authorities”. The advance payments are shown in the assets of the balance sheet under the caption “Other 
debtors”, if applicable.

Creditors
Creditors are stated at their reimbursement value. Where the amount repayable on account is greater than the amount received, the difference is 
shown in the profit and loss account when the debt is issued.

Issuance costs
Bond issuance costs are expensed through the profit and loss account at the time that they are incurred. This is considered to be the date on which the 
relevant issuance is legally performed.

156

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

3  Financial assets
The undertaking in which the Company holds interests is as follows:

Undertaking’s name

Registered office

B&M EVR 1*

Luxembourg

*B&M EVR 1 refers to B&M European Value Retail 1 S.à.r.l.

Net equity
as at  
31 March 2021
£

Net result for the 
financial year
ended
31 March 2021
£

Net book value
as at  
31 March 2021
£

Percentage of 
holding

100%

646,878,136

633,301,104 2,624,999,999

As at the balance sheet date, the Board of Directors assessed the valuation of the underlying operations and concluded that no value adjustment is 
deemed necessary on the investment.

The annual accounts of B&M EVR 1 have yet to be closed by its Managers and as such the amounts are unaudited.

On 10 November 2020 an interim dividend of GBP 293 million was declared and distributed by B&M EVR 1 to the Company.

On 6 January 2021 an interim dividend of GBP 200 million was declared and distributed by B&M EVR 1 to the Company.

On 21 March 2021 an interim dividend of GBP 140 million was declared and distributed by B&M EVR 1 to the Company.

4  Amount owed by affiliated undertakings

Becoming due and payable within one year:
B&M European Value Retail Holdco 4 Ltd. ("B&M Holdco 4")
B&M European Value Retail 1 S.à.r.l. ("B&M EVR 1") – Dividend receivable
Accrued income in relation to intercompany loan agreements (interest receivable)

Total

March 2021
£

March 2020
£

518,464,555
–
3,173,333

256,769,518
175,000,000
1,818,750

521,637,888

433,588,269

The amounts owed by B&M Holdco 4 are interest bearing (Note 12) and payable on demand. Where interest is calculated it has been done on an arm’s 
length basis.

5  Other debtors

Becoming due and payable within one year:
Deferred consideration in respect of the sale of Bedford DC Investment Ltd (Note 5.1)
Prepaid VAT
Prepaid income and net wealth taxes
Other advances

Total

March 2021
£

March 2020
£

–
38,250
1,057
285,893

325,200

4,673,860
–
11,848
206,831

4,892,539

Note 5.1 On 6 March 2020 as part of the transaction comprising the sale of the subsidiary Bedford DC Investment Ltd the Company recognised a 
deferred consideration in respect of a VAT receivable previously recognised in that company and for which the purchaser has agreed to pass through 
to the company on receipt. The final amount received was £4,645,070 in June 2020.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

157

Notes to the annual accounts 
continued

for the financial year ended 31 March 2021

6  Capital and reserves
Subscribed capital and share premium account
As at 31 March 2021, the issued share capital of the Company is set at GBP 100,081,968.80 divided into 1,000,819,688 ordinary shares with a nominal 
value of GBP 0.10 each and the unissued but authorised share capital is set at GBP 297,140,253.40. The Company’s share capital is represented by only 
one class of (ordinary) shares. 

During the financial year, share options reported under the annual accounts in previous years as off balance sheet commitments have been exercised 
and the Board of Directors acting on the basis of article 5.2 of the Articles and within the frame of the authorised share capital clause, issued in 
aggregate, 236,790 new ordinary shares of 10 pence each in relation to share options exercised by employees and directors of the Group. The Articles 
have been updated accordingly.

Movements for the period on the reserves and profit/loss captions are as follows:

As at the beginning of the financial year
Allocation of prior period's result
Allocation of legal reserve
Proceeds from share options
Allocation of dividends
Final dividend
Interim dividend (November 2020)
Special dividend (January 2021)
Profit for the financial year

Share premium and 
similar premiums
£

2,473,803,467
–
–
28,893
–
–
–
–
–

Legal reserve
£

10,010,000
–
–
–
–
–
–
–
–

Profit or loss
brought forward
£

40,515,885
208,870,600
–
(22,574)
(177,102,880)
(54,035,379)
–
–
–

Profit for the 
financial period
£

208,870,600
(208,870,600)
–
–
–
–
–
–
628,754,262

Interim dividends
£

(177,102,880)
–
–
–
177,102,880
–
(293,214,812)
(200,146,629)
–

Total
£

2,556,097,071
–
–
6,319
–
(54,035,379)
(293,214,812)
(200,146,629)
628,754,262

As at the end of the financial year

2,473,832,360

10,010,000

18,225,651

628,754,262

(493,361,441)

2,637,460,832

On 11 November 2020 the Board of Directors unanimously approved the distribution of an interim dividend of 29.3 pence per ordinary share, being a 
total aggregate distribution of GBP 293,214,812.07 paid by the Company on 4 December 2020.

On 6 January 2021 the Board of Directors unanimously approved the distribution of a special dividend of 20.0 pence per ordinary share, being a total 
aggregate distribution of GBP 200,146,629.40 paid by the Company on 29 January 2021.

Legal reserve
In accordance with article 710-23 of the Luxembourg law on commercial companies dated 10 August 1915, as amended, the Company is required to 
allocate to a legal reserve a minimum of 5% of its annual net profit until this reserve equals 10% of the subscribed share capital. This reserve may not 
be distributed. 

7  Creditors
Amounts due and payable for the accounts shown under “Debenture loans” are as follows:

Debenture Loans
Non-convertible loans – Bonds interest
Non-convertible loans – Bonds principal

Within  
one year
GBP

After one year and 
within five years
GBP

After more 
than five years
GBP

March 2021
GBP

March 2020
GBP

3,020,833
–

–
400,000,000

3,020,833

400,000,000

–
–

–

3,020,833
400,000,000

1,718,750
250,000,000

403,020,833

251,718,750

On 13 July 2020, the Company issued GBP 400,000,000 3.625% Senior Secured Notes ( the “Notes”) which are due on 15 July 2025. Interest on the Notes 
is paid semi-annually in arrears on 15 January and 15 July each year, commencing on 15 January 2021. The Notes are listed for trading on the Euro MTF 
Market of the Luxembourg Stock Exchange. The Euro MTF Market of the Luxembourg Stock Exchange is not a regulated market pursuant to the 
provisions of Directive 2014/65/EU on markets in financial instruments. The Euro MTF Market falls within the scope of Regulation (EU) 596/2014 on 
market abuse and the related Directive 2014/57/EU on criminal sanctions for market abuse.

The Company may redeem the Notes in whole or in part at any time on or after 15 July 2022, in each case, at the redemption prices set out in the 
Offering Circular.

158

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Prior to 15 July 2022, the Issuer will be entitled to redeem, at its option, all or a portion of the Notes at a redemption price equal to 100% of the principal 
amount of the Notes, plus accrued and unpaid interest and additional amounts, if any, to the redemption date, plus a “make-whole” premium, as 
described in this Offering Circular.

Prior to 15 July 2022, the Issuer may, at its option, and on one or more occasions, also redeem up to 40% of the original aggregate principal amount of 
the Notes with the net proceeds from certain equity offerings. Additionally, the Issuer may redeem the Notes in whole, but not in part, at a price equal 
to their principal amount plus accrued and unpaid interest and additional amounts, if any, upon the occurrence of certain changes in applicable tax 
law. Upon the occurrence of certain events constituting a change of control, the Issuer may be required to repurchase all or any portion of the Notes at 
101% of the principal amount thereof, plus accrued and unpaid interest and additional amounts, if any, to the date of such repurchase.

The Notes are senior obligations of the Company, guaranteed on a senior basis by its various affiliated companies.

On 13 July 2020, the Company redeemed the previously issued GBP 250,000,000 4.125% Senior Secured Notes (the “Former Notes”) which were due on 
1 February 2022. An early redemption fee of £2,577,500 was incurred and paid at that date.

Other amounts due and payable for the accounts shown under “Creditors” are as follows:

Within 
one year
GBP

After one year  
within five
GBP

After more than
five years

March 2021
GBP

March 2020
GBP

Trade creditors
Suppliers
Suppliers – Invoices not yet received (Note 7.1)

13,808
78,794

92,602

Amounts owed to affiliated undertakings B&M EVR 2 (Note 7.2)

6,266,338

Other creditors
Tax authorities

Corporate income tax
Net wealth tax
Other taxes

 Dividend payable
 Other creditors

Total

2,541
4,103
2,640

9,284
–
177,282

6,545,506

–
–

–

–

–
–
–

–
–
–

–

–
–

–

–

–
–
–

–
–
–

–

13,808
78,794

92,602

6,266,338

121,286
954,679

1,075,965

4,407,949

2,541
4,103
2,640

9,284
–
177,282

2,541
12,621
2,437

17,599
150,087,435
77,845

6,545,506

155,666,793

Note 7.1 The balance of suppliers’ invoices not yet received during the financial year ended 31 March 2021 relates mostly to audit fees (31 March 2020: 
were related to the sale of Bedford and audit fees accrued.)

Note 7.2 Dividend payments in GBP received by the Company on behalf of B&M EVR 2.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

159

Notes to the annual accounts 
continued

for the financial year ended 31 March 2021

8  Other external expenses

Advisory and consultancy fees
Fees relating to the sale of Bedford
Fees relating to refinancing of Bond debt
Marketing, communication and travel expenses
Staff recruitment expenses
Accounting and administrative fees
Audit fees
Government regulatory fees
Stock exchange fees
Rentals
Repairs and maintenance
Others

Total

March 2021
£

254,522
–
3,502,988
115,975
19,983
181,006
92,173
112,581
164,003
46,978
8,520
353,775

March 2020
£

211,718
650,000
–
261,069
42,777
167,474
73,000
103,509
134,153
45,787
8,385
428,809

4,852,505 

2,126,681

9  Staff costs
As at 31 March 2021, the Company employed one part time employee and one full time employee. (2020: one part time and 2 full time)

10 Other operating expenses

Director fees
Non-deductible VAT
Others

Total

11  Income from participating interests

Derived from affiliated undertakings:

Dividend income (Note 11.1)
Sale of Bedford warehouse

Total

Note 11.1 Dividend income relates to dividends distributed by B&M EVR 1.

March 2021
£

612,508
825,501
32,959

1,470,968

March 2020
£

652,097
505,093
389

1,157,579

March 2021
£

March 2020
£

633,300,000
–

175,000,000
37,145,459

633,300,000

212,145,459

160

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

March 2021
£

March 2020
£

14,090,771
3,505,833

10,795,788
–

17,596,604

10,795,788

1,300,441
–

1,300,441

43,594
20,024

63,618

18,897,045

10,859,406

12 Other interest receivable and similar income

Derived from affiliated undertakings (Note 12.1)

Interest recharge
Other income

Other interest and similar income
Realised foreign exchange gain
Other income

Total

Note 12.1 The Company and its UK and Luxembourg affiliates have entered into a Management Services Agreement (“MSA”). Included in the provisions 
of this MSA was the right for the Company to charge or be charged with interest on any intercompany balances held with affiliates outside of 
Luxembourg (“Interest recharge”). The basis for the interest recharge is the outstanding balance per management accounts at the start and end of 
each month, and the marginal external rate of borrowing available to the Group as reviewed by management on a quarterly basis.

13 Interest payable and similar expenses

Other interest and similar expenses:

Interest expense on bonds payable (Note 7)
Realised foreign exchange loss
Others

Total

March 2021
£

March 2020
£

13,301,910
968,325
2,577,500

10,312,500
205,887
8,089

16,847,735

10,526,476

14 Taxation
The Company is subject to the general tax regulation applicable to all Luxembourg commercial companies.

15 Off balance sheet commitments and contingencies
As at the balance sheet date, the Company has financial commitments relating to i) share option plans and ii) pledge agreements. The nature and the 
commercial objective of the operations not disclosed on the balance sheet can be described as follows:

Note 15.1 Share option plans
The Company operates the following open share option plans. The details of which are as follows:

1.  The B&M European Value Retail S.A. Tax Advantaged and non-tax advantaged Company Share Option Plan (CSOP)
2.  The B&M European Value Retail S.A. Long Term Incentive Plan 2015 (LTIP 2015).
3.  The B&M European Value Retail S.A. Long Term Incentive Plan 2016 (LTIP 2016).
4.  The B&M European Value Retail S.A. Long Term Incentive Plan 2017, split into four; (i) LTIP 2017A (ii) LTIP 2017B1 (iii) LTIP 2017B2 (iv) LTIP2018B1
5.  The B&M European Value Retail S.A. Long Term Incentive Plan 2018, split into two; (i) LTIP 2018A (ii) LTIP 2018B
6.  The B&M European Value Retail S.A. Long Term Incentive Plan 2019, split into three; (i) LTIP 2019A (ii) LTIP 2019B1 (iii) LTIP2019B2
7.  The B&M European Value Retail S.A. Deferred Benefit Share Plan 2019 (DBSP19)
8.  The B&M European Value Retail S.A. Long Term Incentive Plan 2020, split into two; (i) LTIP 2020A (ii) LTIP 2020B1

Annual Report & Accounts 2021

B&M European Value Retail S.A.

161

Notes to the annual accounts 
continued

for the financial year ended 31 March 2021

15 Off balance sheet commitments and contingencies continued
CSOP
The CSOP scheme includes market-value options with a non-market performance condition. They vest after a period of three years.

The options were valued using a black/scholes model.

Scheme

CSOP

Date of  
grant

Date of  
vesting

1 Aug 2014

1 Aug 2017

All CSOP schemes have fully vested.

Exercise  
price
pence

271.5

Fair value  
of option 
£

Number of options 
outstanding at  
31 March 2020

Number of options 
granted/ 
(forfeited or lapsed)  
in the year

Number of options  
exercised  
in the year

Number of options 
outstanding at  
31 March 2021

0.83

11,049

–

(11,049)

–

LTIPs
These awards are ordinary shares subject to a mixture of market based and non-market based performance conditions. They vest after a period of 
three years.

LTIP 2015, LTIP 2016, LTIP 2017A, LTIP 2018A, LTIP 2019A and LTIP 2020A have been separated into two tranches based upon the conditions required for 
vesting, as the two tranches were calculated to have separately identifiable and different fair values. The tranches are labelled “TSR” and “EPS” as the 
relevant key performance conditions are based upon total shareholder return and earnings per share. These LTIP schemes all have a holding period of 
two years after the shares have vested. The other LTIP schemes do not have this feature.

The LTIP 2018 schemes and all subsequent schemes awarded have additional options granted to holders for each dividend paid by the company 
whilst the options are held. These dividend grants are equivalent to the amount of new shares they could have bought with the dividend that would 
have been due to them had they held the actual shares.

The options were valued using a Monte Carlo method.

All LTIP options have a nil exercise price.

Scheme/Tranche

LTIP 2015 / EPS
LTIP 2015 / TSR
LTIP 2016 / EPS
LTIP 2016 / TSR
LTIP 2017A / EPS
LTIP 2017A / TSR
LTIP 2018A / EPS
LTIP 2018A / TSR
LTIP 2019A / EPS
LTIP 2019A / TSR
LTIP 2020A / EPS
LTIP 2020A / TSR
LTIP 2017B1
LTIP 2017B2
LTIP 2018B1
LTIP 2018B2
LTIP 2019B1
LTIP 2019B2
LTIP 2020B1

Date of  
grant

Date of  
vesting

Fair value  
of option  
£

Number of options 
outstanding at  
31 March 2020

Number of options 
granted/(forfeited  
or lapsed) 
 in the year

Number of options  
exercised  
in the year

Number of  
options 
outstanding at  
31 March 2021

5 Aug 2015
5 Aug 2015
18 Aug 2016
18 Aug 2016
7 Aug 2017
7 Aug 2017
22 Aug 2018
22 Aug 2018
2 Aug 2019
2 Aug 2019
30 Jul 20
30 Jul 20
7 Aug 2017
14 Aug 2017
23 Jan 2018
23 Jan 2018
2 Aug 2019
18 Sept 2019
30 Jul 20

5 Aug 2018
5 Aug 2018
18 Aug 2019
18 Aug 2019
7 Aug 2020
7 Aug 2020
22 Aug 2021
22 Aug 2021
2 Aug 2022
2 Aug 2022
30 Jul 2020
30 Jul 2020
7 Aug 2020
14 Aug 2020
23 Jan 2021
23 Jan 2021
2 Aug 2022
18 Sept 2022
30 Jul 2020

3.41
2.10
2.54
1.64
3.51
2.72
4.09
2.40
3.61
2.51
4.64
4.09
3.61
3.60
4.00
4.06
3.48
3.73
4.63

31,477
40,616
70,982.5
122,385.5
40,610
40,610
244,718.5
244,718.5
271,922.5
271,922.5
–
–
263,855
93,629
16,856
245,397
392,521
2,847
–

–
–
–
–
(22,539)
(13,053)
17,293.5
17,293.5
(12,289.5)
(12,289.5)
157,438.5
157,438.5
(115,188)
(16,050)
(2,408)
(10,638)
2,934
316
300,724

(31,477)
(40,616)
–
–
–
–
–
–
–
–
–
–
(75,000)
(64,200)
(14,448)
–
–
–
–

–
–
70,982.5
122,385.5
18,071
27,577
262,012
262,012
259,633
259,633
157,438.5
157,438.5
73,667
13,379
–
234,759
395,455
3,163
300,724

LTIP 2015/EPS, LTIP 2015/TSR and LTIP 2018B1 have been fully exercised.
LTIP 2016 and LTIP 2017A have vested and are in a two year holding period.
LTIP 2017B1 and 2017B2 have vested and are available to exercise.

162

B&M European Value Retail S.A.  Annual Report & Accounts 2021

Strategic Report

Corporate Governance

Financial Statements

Assumptions
The fair valuing exercise uses several assumptions, including those given in the table below.

Scheme/Tranche

CSOP (1/8/14)
LTIP 2015 / EPS
LTIP 2015 / TSR
LTIP 2016 / EPS
LTIP 2016 / TSR
LTIP 2017A / EPS
LTIP 2017A / TSR
LTIP 2018A / EPS
LTIP 2018A / TSR
LTIP 2019A / EPS
LTIP 2019A / TSR
LTIP 2020A / EPS
LTIP 2020A / TSR
LTIP 2017B1
LTIP 2017B2
LTIP2018B1
LTIP2018B
LTIP2019B1
LTIP2019B2
LTIP2020B1

Risk-free
rate

2.23%
0.92%
0.92%
0.09%
0.09%
0.52%
0.52%
0.97%
0.97%
0.37%
0.37%
-0.11%
-0.11%
0.25%
0.25%
0.25%
0.25%
0.47%
0.47%
-0.12%

Expected life
(years)

Volatility

Dividend  
yield

6.5
5
5
5
5
5
5
5
5
5
5
5
5
3
3
3
3
3
3
3

N/A
24%
24%
26%
26%
32%
32%
29%
29%
31%
31%
48%
48%
32%
32%
32%
30%
30%
30%
39%

0%
1%
1%
2%
2%
1%
1%
0%
0%
0%
0%
0%
0%
1%
1%
1%
0%
0%
0%
0%

DBSP
The Defined Benefit Share Plan (DBSP) is a holding scheme where a portion of the executive directors annual bonus is deferred into a share option 
holding scheme where the options are held for three years before they can be exercised.

As such these are valued at the portion of the bonus which has been deferred. This scheme also attracts the additional dividend related grants as 
detailed above for the post 2018 LTIP schemes.

All DBSP options have a nil exercise price.

Scheme/Tranche

DBSP 2019
DBSP 2020

Date of  
grant

Date of  
vesting

Fair value  
of option  
£

Number of options 
outstanding at  
31 March 2020

Number of options 
granted/(forfeited or 
lapsed) in the year

Number of options  
exercised  
in the year

Number of options 
outstanding at  
31 March 2021

4 Jun 2019
30 Jun 2020

4 Jun 2022
30 Jun 2023

N/A
N/A

61,008
–

6,912
50,748

–
–

67,920
50,748

In accordance with Luxembourg GAAP, as long as the option holders have not exercised their rights, the related amounts are reported as off balance 
sheet commitments.

Note 15.2 Pledge agreements
Pursuant to a share pledge agreement dated (and effective as of) 14 July 2020, all shares and related assets owned from time to time in B&M EVR 1 by 
the Company and, in particular, the 198,916,673 shares owned as of 31 March 2021 and including any shares acquired by the Company in the future 
and related assets, have been pledged in favour of Deutsche Bank AG, London Branch, as security agent, acting for itself and as security agent for and 
on behalf of the Secured Parties, in relation of the issuance of the Bonds (Note 7).

Annual Report & Accounts 2021

B&M European Value Retail S.A.

163

Notes to the annual accounts 
continued

for the financial year ended 31 March 2021

16 Directors Emoluments
Director fees payable to the independent non-executive directors of the Company are paid in GBP on a quarterly basis (by reference to the civil year) 
and subject to withholding tax in Luxembourg at the rate of 20%.

The contractual emoluments granted to the members of the administrative managerial and supervisory bodies in that capacity are as follows:

Director fees paid to the non-executive directors of the Group

March 2021
£

602,392

602,392

March 2020
£

507,293

507,293

There were no obligations arising or entered into in respect of retirement pensions for former members of those bodies for the financial year.

There were no advances or loans granted during the financial year to the members of those bodies.

There are no pension obligations to members of those bodies.

There are no guarantees or direct substitutes granted or given of the members of those bodies

The executive directors are remunerated through other Group companies.

17  Subsequent events

As per a resolution taken on 2 June 2021, the Board of Directors decided to change the registered address of the Company from 9, Allée Scheffer, 
L-2520, Luxembourg to 68-70 Boulevard de la Pétrusse, L-2320, Luxembourg with effect as from 31 May 2021.

No other matters or circumstances of importance other than those already described in the present notes to the accounts have arisen since the end of 
the financial year which could have significantly affected or might significantly affect the operations of the Company, the results of those operations or 
the affairs of the Company.

The financial statements were approved by the Board of Directors and authorised for issue on 2 June 2021 and signed on its behalf by:

Simon Arora 
Chief Executive Officer 

Alejandro Russo
Chief Financial Officer

164

B&M European Value Retail S.A.  Annual Report & Accounts 2021

 
Other Information
Other Information
Corporate directory
Corporate directory

Auditor
KPMG Luxembourg Société Coopérative
39, Avenue John F. Kennedy
L-1855 Luxembourg

Tel: +352 22 51 51 1
www.kpmg.com/lu

Joint Brokers
BofA Securities
2 King Edward Street
London EC1A 1HQ

Tel: +44(0)20 7628 1000
www.baml.com

Numis Securities 
10 Paternoster Square
London EC4M 7LT

Tel: +44(0)270 7260 1000
www.numis.com

Principal Bankers
Barclays Bank PLC

Registered Office & 
Company Number
B&M European Value Retail S.A.
68-70, Boulevard de la Pétrusse
L-2320 Luxembourg
Grand-Duchy of Luxembourg
R.C.S. Luxembourg: B 187275

Tel: +352 246 130 208
www.bandmretail.com

Registrars
Banque Internationale à Luxembourg S.A. 
69, Route d’Esch  
L-2953 Luxembourg

Tel: +352 4590 5000
www.bil.com

Central Securities Depositary
LuxCSD S.A.
42, Avenue J-F Kennedy
L-1855 Luxembourg
Grand-Duché de Luxembourg

www.luxcsd.com

Listing
The ordinary shares of B&M European Value 
Retail S.A. are listed with a premium  
listing on the London Stock Exchange.

Annual Report & Accounts 2021

B&M European Value Retail S.A.

165

©2021. All rights reserved. B&M and the  
B&M logo are registered trademarks.

Big brands 
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B&M European Value Retail S.A.
68-70, Boulevard de la Pétrusse
L-2320 Luxembourg
Grand-Duchy of Luxembourg

R.C.S. Luxembourg: B 187275

www.bandmretail.com