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Bango Plc

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FY2020 Annual Report · Bango Plc
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Contents

Strategic report

Highlights......................................................................................................................................02

Chair’s  statement..........................................................................................................................................03

Group overview..............................................................................................................................................04

Business model..............................................................................................................................................05

CEO’s  statement............................................................................................................................................07

Strategy  for  growth.......................................................................................................................................10

Sustainability and Section 172....................................................................................................................11

CFO’s  statement.............................................................................................................................................16

Principal  risks  and  uncertainties..............................................................................................................18

KPIs...........................................................................................................................................................19

NHN JV...............................................................................................................................................................20

Technology  and  innovations....................................................................................................................21

Report of Directors

Directors...................................................................................................................................................23

Company information..................................................................................................................................25

Directors’ report..............................................................................................................................................26

Corporate  governance  report.................................................................................................................28

Audit  committee  report............................................................................................................................32

Nominations  committee  report............................................................................................................33

Remuneration committee report.............................................................................................................34

Financial statements

Independent  auditor’s  report  to  the  members  of  Bango  PLC.................................................37

Consolidated statement of financial position....................................................................................43

Consolidated  statement  of  comprehensive  income.....................................................................44

Consolidated cash flow statement........................................................................................................45

Consolidated statement of changes in equity..................................................................................46

Notes  to  the  consolidated  financial  statements..............................................................................47

Statement  of  financial  position  of  Bango  PLC………………….........................................................69

Statement of changes in equity of Bango PLC................................................................................70

Cash  flow  statement  of  Bango  PLC....……………......…………………………………………………….........71

Notes  to  the  financial  statements  of  Bango  PLC..........................................................................72

1Financial highlights

• 

• 

• 

Revenue  grew  by  70%  to  £12.2M 
(2019: £7.2M)*. 

• 

Cash  at  31  December  2020  was 
£5.8M (31 December 2019: £2.7M).

End  User  Spend  (EUS)  increased  to 
£1.9B,  the  sixth  consecutive  year  of 
strong growth (2019: £1.1B).

•  Net  Profit  was  £4.7M  (2019:  loss 
£2.3M),  including  £3.9M  profit  from 
the creation of the JV with NHN. 

Adjusted  EBITDA**  grew  by  16x  to 
£4.6M (2019: £0.3M)*.

•  Net Profit from continuing operations 
loss  £2.2M) 

  £0.7M 

(2019: 

was 
comprising:
 Ν

£1.27M  profit  from  the  Bango 
Platform
£0.53M loss from the 40% share 
of the NewDeep JV

 Ν

* Adjusted to exclude discontinued operations

** Adjusted EBITDA is operating profit before depreciation, amortization, share based payments and exceptional items from continuing operations

Operational highlights

• 

• 

• 

Amazon.co.jp  payment  methods 
extended  to  SoftBank  customers  in 
June 2020.

Three-year platform deal signed with 
a  major  telecoms  provider  for  third 
party service bundling.

Agreement  with  Microsoft  to  bring 
cloud  gaming  services  to  Telcos 
worldwide, starting with Xbox Game 
Pass  Ultimate  and  Xbox  All  Access 
to 
which  extends 
hardware bundling.

subscriptions 

• 

• 

• 

BT  Group  launched  BritBox  and 
Amazon  subscriptions  using 
the 
Bango Platform.

Video streaming subscription services 
OnDemand Media (Chinese, Korean 
and  Vietnamese  content),  EpicOn 
and  DocuBay  joined  the  Bango 
circle.

bundling 

Subscription 
extended 
beyond telecoms to two of the largest 
US brick-and-mortar retailers.

• 

• 

• 

10x  growth 
in  app  developers 
engaged  with  Bango  Marketplace 
and 20x more Bango Audiences used 
to target their marketing campaigns.

12  partners 

Channel  partner  program  launched 
for  Bango 
with 
increased 
Marketplace  providing 
availability  of  Bango  Audiences  to 
app developers.

Customer Data Platform business was 
divested into a JV (NewDeep Limited) 
with NHN Group. Bango Marketplace 
technology  and  business  remains 
100% owned by Bango.

2and  develop  all  Bango  people.  Among 
all  our  ESG  initiatives,  the  Board  is 
particularly  proud  of  achieving  certified 
carbon-neutral status for 2020. 

Since the period end, we welcomed Matt 
Garner to the Board as CFO, who brings 
global  experience  that  aligns  with  the 
Bango 2025 vision.

Looking  ahead  to  our  priorities  for  2021 
and  beyond,  the  unique  application  of 
payment data, our reputation as a trusted 
partner, and our strong new partnerships 
give  Bango  additional 
competitive 
advantage in the market as we continue 
our progress to becoming the technology 
behind every payment choice.  

We  enter  2021  with  a  fast-growing  and 
profitable  business,  a  robust  balance 
sheet,  and  with  the  people,  partnerships 
and  technology  we  need  to  achieve  our 
ambitions and deliver continued growth in 
the years to come.

Ray Anderson

Chair

Chair’s statement

In  turbulent  times  the  commitment  and 
efforts of the entire Bango team delivered 
FY2020 
results  exceeding  ambitious 
expectations  and  built  solid  foundations 
for continued growth in the future.

As the effects of the COVID-19 pandemic 
tested  business  models,  Bango  proved 
itself to be a resilient and highly relevant 
company: one that Bango customers both 
trust  and  depend  on  and  that  investors 
can expect to deliver a strong, sustainable 
financial performance.

Lockdowns  accelerated  online  activity 
and  proved  that  Bango  has  positioned 
itself  well.  Bango  technology  enabled 
the  major  streaming  services,  education 
apps,  wellbeing  services  and  all  forms 
of  online  entertainment  to  grow  faster 
and  win  tens  of  millions  of  new  paying 
customers.  The  rising  End  User  Spend 
and  volume  of  payment  data  feeding 
into  the  Bango  Platform  made  it  even 
more compelling to online merchants. The 
virtuous  circle  strategy  demonstrated  its 
power, and enabled Bango to win many 
new  customers  and  partners  in  2020, 
setting  the  foundations  for  continued 
rapid growth in the years to come.

Since  the  beginning  of  Bango,  I  have 
been  passionate  about  creating  win-
these  are  key 
win  partnerships,  as 
to  developing  a  powerful,  long-term, 
valuable  ecosystem  for  all.  The  strategic 
partnership  with  Korean  internet  giant 
NHN, announced in April 2020, is already 
providing  access  to  cutting  edge AI  and 
machine  learning  technology  to  fuel 
the  Bango  data  monetization  business. 
In  addition,  our  NewDeep  joint  venture 
with NHN is showing great progress and 
promise. 

As  the  internet  giants  move  to  address 

the  huge  growth  opportunities  across 
the  Middle  East  and  Africa,  we  formed 
a  powerful  new  partnership  with  TPAY 
Mobile,  the  leading  mobile  commerce 
company  in  the  region.  This  partnership 
will  accelerate  the  roll-out  of  new  online 
services  for  our  customers  across  the 
Middle  East,  Africa  and  Turkey.  It  also 
enables  innovators  and  entrepreneurs  in 
the region to leverage the Bango Platform 
to expand globally.

Bango is becoming a vital part of global 
commerce, benefiting millions of people’s 
daily  lives.  Innovation  around  the  core 
-  Bango 
Bango  Platform  continues 
technology  is  now  deployed  in  new 
applications  linked  to  brick-and-mortar 
brands and in the promising new business 
of bundling hardware with online services. 
Offered to new customers in the form of 
affordable,  monthly  subscriptions,  Bango 
is  backing  this  business  through  the 
investment we have made in our powerful 
and  highly  scalable  open  platform, 
providing  huge  untapped  potential  to 
serve large, new markets. 

Bango  employees  come  from  a  wide 
range  of  different  backgrounds  and  we 
cultivate an environment of inclusion and 
belonging  for  them.  This  active  support 
for diversity and expression is a key factor 
in enabling Bango to outperform the tech 
sector  in  employee  engagement  and  to 
attract top talent to the team. 

When  purpose-led  brands  like  Bango 
continue  to  trailblaze,  it  is  vital  we  focus 
on  operating  in-line  with  the  Bango 
THRIVE  values,  which  complement  our 
drive  for  fiscal  performance.  The  Bango 
team  across  the  world  rose  to  both  the 
challenges  and  opportunities  of  2020, 
confirming  the  benefits  of  the  corporate 
culture  we  have  built  to  attract,  support 

3Group overview

the 

preferred 

Bango  exists  to  make  online  commerce 
frictionless  and  ubiquitous.  By  providing 
technology  that  enables  merchants  to 
acquire  more  customers  that  pay  for 
products  and  services  online,  Bango 
platform 
becomes 
for  alternative  payments  and 
thus 
to  online  merchants. 
indispensable 
Bango  collects  significant  quantities  of 
data  from  processing  online  payments, 
and  by  applying  advanced  analytics, 
Bango  generates  insights  that  increase 
the  effectiveness  of  online  marketing.  In 
addition  to  boosting  marketing  returns 
for  merchants,  this  technology  enhances 
the  online  experience  for  consumers  by 
providing  them  with  the  most  relevant 
and useful advertisements.

Bango  customers  are 
the  biggest 
names  in  mobile  commerce,  reflecting 
our  relevance  and  the  trust  they  have  in 
Bango  technology.  We  are  growing  our 
list  of  customers  continually,  providing  a 
platform  for  future  growth  and  greater 
diversification in the business model.

enables 

Payments 

Bango 
online 
merchants  and  stores  to  reach  over  3 
billion users across the globe. The world’s 
leading  online  businesses, 
including 
Amazon,  Google,  and  Microsoft,  use 
Bango Payments technology to deliver a 
frictionless experience to their customers.

Bango  Marketplace 
app 
marketers  to  select  Bango  Audiences 
that reach new payers. Bango Audiences 

enables 

are  used  in  campaigns  on  Facebook 
and  other  digital  marketing  platforms 
to  better  target  users  who  can  and  do 
pay,  enabling  faster  revenue  generation. 
Bango  Audiences  are  created 
from 
payment insights gathered from billions of 
dollars of in-app payments, generated by 
hundreds of millions of users worldwide. 

By  focusing  on  what  consumers  actually 
buy,  Bango  is  moving  targeted  online 
marketing  beyond  what  was  possible 
when focusing just on what users search 
for  (e.g.  Google)  or  what  they  ‘like’  (e.g. 
Facebook).

Twenty  years  ago,  Bango  envisioned 
consumers using mobile devices to access 
the internet, which would eventually lead 
to  mobile  commerce.  We  believed  by 
creating  the  infrastructure  to  facilitate 
mobile commerce, Bango would become 
a  trusted  and  valued  partner  of  the  key 
players  in  a  high  fast-growth,  global 
market.  This  vision  is  unchanged,  and 
Bango has become that trusted partner.

The Bango Platform  is a vital connection 
between  major  global  players  in  mobile 
in 
commerce  and  payment  partners 
telecommunications  and  other  mass 
market verticals. Over the years they have 
come  to  rely  on  Bango  technology  as  a 
key driver of their business growth.

The audiences that Bango offers to online 
marketers  through  Bango  Marketplace 
are the product of sophisticated analytics 
and  a  rich  and  growing  database  of 

payment  data.  As  a  tool  to  improve 
the  effectiveness  of  targeted  marketing 
campaigns, we believe Bango Audiences 
are  unmatched,  and  connect  marketing 
investment directly to revenue outcomes in 
a way that has not been possible before.

The  Bango  strategy  is  ambitious  and 
focused on driving growth:

1.  Bango  Payments  expands  payment 
reach 
to  billions 
for  merchants 
of  potential  customers.  This  is  a 
volume-based  business  that  grows 
quickly,  generating  revenue  at  very 
high  margins  and  producing  huge 
amounts of consumer purchase data. 

2.  Bango  Marketplace  is  the  platform 
that  analyzes  this  data  to  create 
Bango  Audiences  (groups  of  users 
based  on  purchase  history),  making 
Bango 
indispensable 
to  online  merchants  as  they  seek 
to  attract  paying  customers  as 
effectively  and  economically  as 
possible. 

technology 

3.  The  more 

payments 

Bango 
processes,  the  more  effective  and 
valuable Bango Audiences become.

The  financial  profile  of  the  business  is 
currently dominated by Bango Payments, 
which  is  delivering  strong  growth,  is 
profitable  and  cash  generative.  Bango 
Marketplace is new and growing fast and, 
with  the  right  investment,  also  has  the 
potential to be highly profitable. 

. 

App stores, 
online merchants

Payment providers

App developers

4Business model

Bango  Payments  generates  revenue  by 
charging a fee, either to the merchant or 
to the payment processor. In the majority 
of  cases,  this  fee  is  proportional  to  the 
value  of  consumer  spending  (End  User 
Spend)  processed,  enabling  revenue  to 
grow  as  our  customers’  businesses  grow. 
The  fee  charged  varies  with  the  volume 
of  transactions  from  a  partner  and  the 
nature of the goods sold. 

Bango  Marketplace  generates  revenue 
by  charging  fees  to  app  marketers  in 
order  to  benefit  from  Bango  Audiences. 
Over  time,  more  app  marketers  are 
moving to a subscription model to pay for 
Bango Audiences.  Upon  payment  of  the 
appropriate  fee,  the  Bango  Audience  is 
applied to the merchant’s online marketing 
campaign, acting like a lens that focuses 
ads on customers known to pay.

More effective 
marketing 
Developers & 
merchants thrive

More 
payment 
insights

More 
paying 
users

More payments 
processed
Payment providers 
thrive

Single Purchase 
Processing Fee

Pay as you Go 
Purchases

Platform
Licence Fee

Bango 
Payments

Data 
Insights

Bango 
Audiences

Subscription 
Processing Fee

Third Party 
Data

Subscription
Purchases

Revenue 
Sources

Cost of sales

5Every  customer  of  the  Bango  Platform 
contributes  revenue,  most  often  by  the 
merchant  or  payment  provider  paying 
fees proportional to value of transactions 
processed.  These  payment  transactions 
also  generate  monetizable  transaction 
data which we turn into Bango Audiences. 
App developers and other merchants can 
use  Bango  Audiences  to  reach  paying 
customers.  We  also  have  the  option  to 
acquire  third-party  payments  data  to 
complement Bango generated data and 
satisfy particular customer needs.  

Income  from  Bango  Audiences  is  either 
a  fee  per  month  of  audience  use  or  a 
subscription service for regular users that 
run multiple campaigns; the fee depends 
on  the  extent  of  the  campaign.  Each 
audience can be used by many different 
developers,  and  each  developer  uses 
multiple audiences for different app titles 
and  markets.  For  each  audience  sale  a 
usage fee (usually a % of the fee Bango 
charge the app marketer) is paid back to 
the originator of that data, for example a 
mobile operator.

Competition for the innovative technology 
developed by Bango comes from legacy 

solutions  and  smaller  players  attacking 
the  market  through  different  product 
strategies.  In  the  payments  and  resale 
business,  legacy  solutions  –  typically 
managed  by  in  house  teams  –  are  the 
main  source  of  competition  however, 
Bango has a long track record of gradually 
replacing stagnating legacy technology.

In Bango Marketplace we are pioneering a 

new approach to user acquisition, which is 
more tightly coupled to revenue outcomes 
than any digital marketing solution before 
it.  The  competition  is  therefore  “legacy 
thinking”,  which  is  being  challenged  by 
greater  demands  from  management  for 
bottom  line  marketing  performance  and 
by fierce competition for a bigger share of 
online spending.

Reach payers 
in similar apps 
to yours

Bango Audiences. The lens that brings new payers into focus.

Watch the video

Competitive advantages

Track Record

20 years of innovation and growth in online commerce

Trust

Long-term partnerships with the world’s biggest internet companies

Platform effect

Each new partner connecting to Bango benefits from the activity of all existing 
partners and improves the performance of everyone across the platform

High margin business 
model

The cost of each additional transaction is zero, therefore incremental End User 
Spend is very profitable

Virtuous circle

First mover

Valuable  purchase  data  boosts  payment  volumes,  which  produces  more 
purchase data

Only  platform  applying  payment  insights  to  optimize  online  marketing 
campaigns

6CEO’s statement

Introduction
Achieving 
revenue  growth  of  70%, 
adjusted  EBITDA  of  £4.6M  (16x  increase 
on  2019  adjusted  EBITDA)  and  End  User 
Spend  (EUS)  approaching  £2B,  Bango 
delivered revenue and profitability ahead 
of  original  market  expectations.  The 
growth in EUS represents both continuing 
strong  growth  in  the  payments  business 
and the expanding pool of data that fuels 
the  data  business  which  we  are  starting 
to monetize through Bango Marketplace. 
This  is  the  Bango virtuous  circle  strategy 
in  action;  the  success  in  app  developer 
campaigns  drive  even  more  payments 
which adds to the moat of data used to 
generate  these  insights  and  the  process 
repeats.

the  world’s 

Payments
Bango  connects 
largest 
merchants  to  customers  who  purchase 
goods using alternative payment methods 
including  carrier  billing  (charged  to  a 
phone  bill),  digital  wallets  and  through 
bundled subscription packages. Everyone 
connected to the Bango platform benefits 
as it grows; the benefits from the unique 
data insights fueling merchant growth.

in  part  by 

2020  saw  good  growth  across  existing 
innovative 
routes,  driven 
features.  Using  the  data  insights  in  the 
platform, Bango enabled du (UAE mobile 
operator)  to  convert  20%  of  its  inactive 
subscribers into active spenders. In Japan, 
we  worked  with  one  operator  to  deploy 
an  adaptive  algorithm  that  increased 
subscription  renewal  success  by  10%. 
Innovative  features  such  as  these  drive 
growth for merchants, payments providers 
and  Bango  –  a  great  example  of  the 
virtuous circle in action.

Dozens  of  new  routes  were  launched  in 
2020  across  both  Google  and  Amazon. 
First-time  connections  for  the  Google 
Play  store  spanned  the  globe  from  New 
Zealand to South Africa to Peru.

In  addition  to  NTT  Docomo  and  KDDI, 
we  extended  carrier  billing  to  SoftBank 
customers  shopping  at  Amazon  Japan  - 
for physical and digital goods - meaning 
even  more  customers  can  benefit  from 
frictionless, cashless payments in Amazon’s 
fourth largest market by revenue. 

Subscription  services  continued  to  grow 
driven  by  a  combination  of  increasing 
consumer demand and studios launching 
new direct to consumer packages. With a 
shift in distribution strategy that sees new 
releases  going  online  concurrently  with 
movie  theatre  distribution,  this  growth  is 
set  to  continue.  New  streaming  services 
such  as  BritBox,  OnDemand  Media 
(content  for  Chinese,  Vietnamese  and 
Korean  diaspora),  EpicOn  and  DocuBay 
joined the Bango circle to accelerate their 
global growth.

2020 also saw the launch of new ways for 
consumers to subscribe to these services, 
as  two  top  US  brick-and-mortar  retailers 
selected  Bango  to  help  them  bundle 
streaming  media  subscriptions  with  both 
physical goods (for example headphones 
and smart speakers) and as a benefit of 
their consumer loyalty programs.

The trend to deliver more customer value 
through  subscriptions  extended  to  the 
gaming market in 2020. Bango has been 
selected by Microsoft to offer bundles of 
the  Game  Pass  Ultimate  and  All  Access 
products. This is an exciting expansion of 
the  Bango-Microsoft  partnership,  which 

adds the Xbox games console to a cloud 
gaming  subscription  providing  both  an 
affordable  option  for  consoles  and  an 
unlimited  games  streaming  service  that 
can be enjoyed both on consoles and 5G 
devices.

This surge in streaming services has led to 
telecoms providers moving to standardize 
on  a  common  platform  for  bundling  3rd 
party services with their own broadband, 
TV  and  mobile  plans.  We  announced  a 
global telco platform deal in May valued 
at over £1.5M across 3 years; later followed 
the launch of BT bundles including BritBox 
and  Amazon  Prime  video  through  the 
Bango Platform.

Data Monetization
2020 marked the first full year of trading 
for Bango Marketplace. Bango segments 
payment  data  based  on  what  and  how 
often  people  purchase, 
into  Bango 
Audiences.  App  developers  can  then 
target their marketing campaigns at users 
who  are  known  to  have  actually  paid 
rather than relying on soft indicators such 
as  “searched  for”  or  “liked”  provided  by 
platforms such as Google and Facebook. 

This  first  year  saw  a  10x  increase  in  the 
app  developers  engaged  with  Bango, 
growing from 200 in January 2020 to over 
2,000  by  December.  During  this  period 
there was also a 20x increase in the total 
number  of  days  Bango  Audiences  were 
used in marketing campaigns. 

To  broaden  the  distribution  of  Bango 
Audiences,  we 
launched  a  partner 
program  in  2020.  With  12  partners  in 
countries as diverse as US, France, Hong 
Kong  and  Taiwan,  the  partner  program 

“Helios has a commitment to continuously invest into the African digital ecosystem, 
to back the entrepreneurs and innovations that unlock the value of digital commerce 
and financial inclusion across the continent. I am pleased to be working with Bango 
to reinforce our commitment to this mission, bringing global reach and powerful 
technology through the TPAY partnership.” 

Babatunde Soyoye Managing Partner/Co-Founder, Helios Investment Partners LLP

7provides  additional  sales  and  marketing 
reach and allows smaller app developers 
–  who  often  outsource  their  marketing 
budgets to agencies - to also benefit from 
Bango Audiences. 

Towards  the  end  of  2020  we  launched 
tailored  Bango  Audiences.  This  new 
feature  uses  advanced  data  intelligence 
technology 
to  allow  app  developers 
to  benefit  from  very  specific  Bango 
the  particular 
Audiences  based  on 
app  genre  or  title,  providing  even  more 
granular  targeting  with  the  promise  of 
even  higher  returns  from  their  marketing 
campaigns.

Outlook
Building  on  Bango  accomplishments  in 
2020, the outlook for future growth in 2021 
and beyond is clear and strong.

Continued  growth  in  payments  fuels  the 
ever-increasing demand for data insights, 
and is best expressed by the formula: 

More Users x More Routes x 
More Merchants x More Insights 
= Payment Data Growth

More  Users:  The  restrictions  due  to 
COVID-19 lockdowns have accelerated the 
adoption  of  online  commerce,  creating 
more  users  than  ever  before  who  are 
buying and paying for goods online. Our 
data  shows  these  new  users  have  made 
a  permanent  switch  to  online  commerce 
meaning Bango enters 2021 with a greater 
number of users than ever before, driving 

future growth from a bigger user base. 

More  Routes:  The  routes  launched  in 
2020,  particularly  large  connections  such 
as SoftBank and Amazon in Japan (which 
launched  in  June)  will  contribute  to  our 
growth  in  2021  with  a  full  twelve  months 
of  operation.  Following  the  launch  of 
bundled subscriptions with the US-based 
brick-and-mortar  retailers  in  2020,  we 
expect  to  launch  similar  services  in  new 
vertical markets, for example with energy 
providers.  These  new  verticals  greatly 
expand the market opportunity for Bango.

The  partnership  with TPAY  Mobile  in  the 
Middle  East,  Africa  and  Turkey  provides 
a  massive  and  instant  expansion  of  the 
footprint  available 
to  Bango  global 
merchants and provides access to the rest 
of the world for TPAYs regional merchants. 
Together  Bango  and  TPAY  provide 
the  leading  platform  and  unmatched 
operational  capability  across  this  fast-
growing region.

More  Merchants:  New  merchants  that 
joined the Bango circle in 2020 will deliver 
revenue  growth  in  2021  and  beyond  as 
they launch new routes. The recent launch 
of  Amazon’s  Prime  Video  Mobile  Edition 
with Airtel in India is a great example of 
how new services from existing merchants 
can drive significant growth. Through the 
Microsoft  Xbox  distribution  partnership 
won  in  2020,  Bango  will  launch  several 
Xbox  subscription  services  in  2021  and 
expect good growth from this high value, 
long term subscription service.

More Insights: 2021 will see the expansion 
and  development  of  the  data  insight 
innovations  launched  in  2020  with  one 
Japan  already 
additional  carrier 
launching  our  predictive  authorization 
algorithm 
subscription 
to  maximize 
renewals.

in 

Put together, these four elements create a 
rapidly  growing  source  of  payment  data 
that  can  be  monetized  through  Bango 
Marketplace.  With  the  momentum  built 
in  2020  the  opportunity  for  significant 
Marketplace growth is exciting. Simply put:

More Data x More App Developers 
x More Campaigns 
= Data Monetization Growth

More  Data:  In  addition  to  the  data 
from  the  payments  business,  more  3rd 
party  data  will  be  used  to  build  Bango 
Audiences in 2021. With alternate sources 
of  data  for  app  marketers  reducing 
because  of  changes  such  as  Apple’s 
removal  of  the  automatic  sharing  of 
marketing  data,  the  demand  for  Bango 
Audiences is set to grow. 

More  App  Developers:  We  expect 
continued  growth  from  our  organic  app 
developer  sales.  The  newly  launched 
www.bango.ai  portal  provides  self-serve 
functionality, reducing the sales effort and 
increasing scalability. The channel partner 
program  will  continue  to  grow  and  we 
expect  to  see  an  increasing  volume  of 
sales driven through the channel partners 
we announced in 2020.

Visit  Bango  Investor  online: 
bango.com/investor

8More Campaigns: With more options for 
audience segmentation and the increased 
adoption of our subscription pricing plans, 
we expect existing customers to increase 
their  repeat  use  of  Bango  Audiences 
further  driving  sales  with  minimal  sales 
effort.  

These  opportunities,  which  will  drive 
Bango’s  continued  growth  have  never 
been  greater,  making  execution  key  to 
success. This is driven by four key pillars:

People

A  talented  and  engaged  team  is  critical 
for  success.  With  a  record  employee 
engagement  score  in  2020,  the  focus 
on  employee  engagement  is  continuous 
improvement.  With  a  combination  of 
new  hires  and  internal  promotions,  the 
leadership  talent  in  Bango  is  stronger 
than ever:

•  Matt  Garner 

joined  Bango  as 
CFO  bringing  a  strong  track  record 
in  managing 
global 
technology businesses. 

complex 

• 

• 

Brett  Orlanski  joined  to  lead  the 
Marketplace  Product  and  Sales 
teams  bringing  market  knowledge, 
contacts  and  expertise  having  led 
the  marketing  channel  partnerships 
team  at  user  acquisition  specialist 
Bidalgo.

Jim  Plimmer,  who 
joined  Bango 
in  2013,  was  promoted  to  have 
responsibility 
the  Payments 
Product  and  Sales  teams.  Jim  has 
been  instrumental  in  the  growth  of 

for 

the subscription business in Bango.

NHN,  TPAY,  Evergent  and  Amazon  Web 
Services will be important to our growth.

Trust

For twenty years Bango has been at the 
forefront  of  mobile  commerce.  Over  this 
period  we  have  forged  longstanding 
relationships  with  some  of  the  world’s 
largest 
These 
relationships are built  on trust. Trust  that 
we will help them grow and trust that we 
will execute and support them as Bango 
plays  an  increasingly  critical  role  in  their 
success. 

companies. 

internet 

We  are  extremely  excited  by  the  future 
growth  opportunities  as  we  progress 
towards our 2025 vision of becoming the 
technology behind every payment choice.

Paul Larbey

Chief Executive Officer

•  Maria 

having 

Vidondo, 

held 
numerous  leadership  roles  in  her  8 
years at Bango, has taken on the role 
of  VP  Partnerships,  to  help  Bango 
grow through strategic partnerships.

•  Wayne Griffiths joined to evolve and 
lead  the  Engineering  and  Delivery 
team  having  previously  led  large 
global  sales,  services  and  technical 
teams in Velocix, Nokia and Alcatel-
Lucent.

• 

Lisa  Huxley  joined  Bango  to  lead 
having 
account  management 
had  senior  roles  in  large  global 
organizations  such  as  Virgin  Media 
and Nokia.

Innovation

“Innovative”  is  one  of  the  Bango THRIVE 
values  and  is  core  to  our  continued 
growth. From the technology innovations 
that  help  partners  attract  more  users  to 
the  use  of  new  cloud  technology  and 
services 
the  exponential 
growth  in  the  volume  of  transactions  at 
zero  incremental  cost,  technology  has 
never played a more important role. The 
opportunity  to  help  our  partners  grow 
using innovative cloud and AI solutions is 
exciting.

to  manage 

Partnerships

“Join  the  Bango  circle  and  Thrive”  is 
much  more  than  a  marketing  slogan;  it 
defines  our  approach  to  growth  through 
partnerships. In 2020 new or strengthened 
relationships  with  companies  such  as 

“Bango and TPAY MOBILE share a desire to push forward the 
frontiers  of  online  commerce. Through  collaboration  we  are 
making a real impact in the era of platform economy. There is 
a huge opportunity to unlock the potential of online commerce 
across the Middle East, Africa and Turkey, and to take innovations 
from this region to a global audience.”

Sahar Salama, CEO of TPAY MOBILE

9Strategy for growth

Online spending totalled $1.2 Trillion in 2020, of which $160B was spent in app stores and on streaming services.  Bango Payments is 
driving the growth of the alternative payments market, which accounted for $24B of the spend.  By 2024 analysts estimate app store and 
streaming spend will grow to $200B and the share of alternative payments to $40B (TechNavio, 2020).  Bango expects to increase our 
share of this growing market, complemented by continued growth in EUS from physical goods, through our partnerships with Amazon 
and other merchants.

The foundations for continued Payments growth

X

X

X

=

Online commerce 
acceleration

More 
users

Market 
expansion

More 
routes

Growth in 
subscriptions

More 
merchants

Platform 
standardization

More 
insights

More 
payment data

Growth in the Bango payments business is fuelled by several factors. Underlying market growth causes an “organic” increase in the value 
of end user spend processed over time. Existing Bango customers launch additional services that drive more consumer spending through 
the Bango platform. Bango adds new payment routes and new payment methods, that help our customers acquire more paying users. 
And, uniquely, Bango applies data insights used by merchants to acquire more paying users, which drives up the volume of payments 
processed.

The  Bango  Marketplace  business  has  value  across  the  online  advertising  market.  App  developers  alone  spent  $80B  in  2020,  and 
approximately $1B  targeting specific users. By 2024 it is expected that marketing spend from app and streaming media players will have 
risen to at least $120B and spending by marketers on ad targeting to $2B. From start-up in 2020, Bango expects to deliver revenue growth 
from Bango Audiences at a higher rate than the overall growth in ad targeting spend, as marketers focus increasingly on the financial 
returns from their ad campaigns. Our growth will come from the growing application of payment insights  by more app developers in 
more campaigns.

The foundations for continued Marketplace growth 

X

X

=

Growing 
EUS

Channels 
and direct sales

Data driven 
differentiation

More 
payment data

More 
app developers

More 
campaigns

More 
paying users

To maintain high rates of growth, Bango focuses on:

1.  Winning more payment relationships which builds EUS at >95% margin and generates audience data.

2. 

Increasing the number of audiences on the Marketplace platform.

3.  Attracting more app developers onto the platform to increase usage of Bango Audiences.

4. 

Investing  in  Marketplace  through  R&D  to  further  develop  the  technology,  plus  people  and  partnerships  to  market  and  sell  the 
proposition.

5.  Deploying cash generated from operations to fund future growth.

10Sustainability and Section 172

Bango  approaches  sustainability  and 
social  responsibility  from  a  pragmatic 
standpoint.  The  Bango  ESG  focus  is 
not  viewed  as  a  separate  exercise  to 
be  “completed”,  but  as  a  core  part  of 
the  Bango  strategy  and  integrated  into 
work  life  and  management  processes. 
Through this integrated approach, Bango 
ensures every area of the business delivers 
sustainable  benefits  for  our  customers, 
employees and investors.

The four major areas of focus for Bango’s 
sustainability plan are:- 

• 

• 

• 

Protecting the environment

Employee engagement, diversity and 
inclusion

Data security

•  Governance

Protecting the environment
Bango  is  committed  to  reducing  the 
environmental impact of its business and 
encouraging our partners and investors to 
take the same initiatives. 

Bango  has  been  certified  as  a  carbon-
neutral business to the PAS 2060 standard 
for the baseline period 1 January 2020 to 
31 December 2020.  The certification was 
provided  by  Go  Green  Experts  Ltd  who 
are an environmental consultancy. This is 
an important milestone that many of the 
largest technology companies have yet to 
obtain.

Bango  has  offset  emissions  in  2020, 
using  Rimba  Raya  Biodiversity  Reserve 
Project,  Indonesia  forestry  scheme  with 
321 Verified  Carbon  Units  (VCUs)  carbon 
credits. Scope 1 & 2 emissions plus material 
scope 3 emissions were considered within 
the scope. 

In  2021  Bango  has  a  target  to  lower  the 
total  of  scope  1,  2  and  material  scope 
3  emissions  by  at  least  7%.  Progress 
will  be  reported  to  the  Board  regularly 
throughout  the  year.  For  more  details 
please  see  the  PAS  2060  Qualifying 
Explanatory  Statement  which  contains 
to  Bango’s 
pertaining 
information 
carbon  neutrality  -  https://bango.com/
investor/environmental-corporate-social-
responsibility-and-governance-policies/

To  reduce  waste,  Bango  is  introducing 
paperless  systems.  All  Bango  employees 
are  provided  with  reusable,  personalized 
and Bango branded hot and cold drinks 
bottles  and  coffee  cups,  eliminating  the 
demand for disposable vessels. 

During  2021,  Bango  will  make  a 
further  drive  to  encourage  100%  of 
Bango  investors  to  switch  to  paperless 
communications. Bango already provides 
the  majority  of 
shareholders  with 
electronic  communications  –  including 
statutory  notices  –    and  with  digital 
reports,  such  as  this  Annual  Report.  We 
will  encourage  those  remaining  investors 
that  receive  paper  to  switch  to  digital 

only. Any investor that wishes to continue 
receiving printed paper through the post 
will be invited to make a small donation 
to cover production and mailing costs and 
contribute to carbon offset. 

to 

Bango  adopted  an  electric  car  scheme 
so that employees can secure competitive 
replace  vehicles  using 
financing 
carbon-based fuels with electric vehicles. 
This  operates  alongside  a  longstanding 
initiative to encourage bicycle and e-Bike 
usage.

Employee engagement, 
diversity and inclusion
Bango  is  a  special  place  to  work.  The 
THRIVE  values  set  high  standards  for 
everyone  at  Bango  to  hold  themselves 
to.  Each  year  employee  engagement  is 
measured  against  each  of  the  THRIVE 
values. In 2020 Bango recorded its highest 
engagement  score  and  biggest  year  on 
year increase, with an overall score of 78%. 
The process is administered by Unicus; a 
highly respected leadership development 
organization who work with some of the 
UK’s leading companies.

11Commenting on employee engagement at 
Bango, Ian Palfreyman, Unicus CEO, said: 
“Bango’s  Employee  Engagement  score 
reached  a  company  record  high  in  2020 
at 78%. This represents the biggest single 
annual increase of 7% since the survey was 
launched in 2013.  The leadership team is 
committed  to  continuously  improving  the 
culture,  workplace,  and  opportunities  for 
its people, to ensure working at Bango is 
a place where people can Thrive. Bango 
the  overall 
significantly  outperforms 
tech  sector  score  of  69%.  A  culture  of 
openness and transparency, a 
belief in the power of diversity, 
promoting self-sufficiency  and 
a wide variety of development 
opportunities  are  seen  as  the 
key  drivers  for  engagement  in 
the  sector.  The  2020  score  is 
one  the  whole  company  can 
be proud of”.

Even such a high score provides 
opportunity  for  improvement. 
Actions  coming  out  of  the 
Engagement Survey are closely 
monitored  by  the  Head  of 
People  and  the  CEO,  and  the 
Bango Board is presented with 
a detailed update twice a year 
on  engagement  measurement 
and actions.  

Bango  is  a  highly  enjoyable 
business 
for  and 
to  work 
attracts  talent  in  all  areas. 
Bango is equally proud of the 
long-term  commitment  many  employees 
make  to  the  business.  In  2020,  Bango 
introduced employee long service awards 
to recognize people who have dedicated 
many  years  to  the  success  of  Bango.  A 
total of 20 x “5 year”, 4 x “15 year” and 2 
x “20 year” awards were made, with each 
employee presented with a special edition 
Bango hoodie.

Happy
The  past  12  months  have  been  most 
unusual,  with 
restrictions 
dramatically 
the  working 
changing 
environment  however,  across  Bango  the 
focus  on  communication,  support  and 
social  interaction  has  been  constant. 

lockdown 

Bango  has  always  endorsed  a  flexible 
working culture. During lockdowns Bango 
managers  exercised  this  flexibility  with 
their  teams,  so  that  home  schooling 
commitments  could  be  met,  and  single 
person households could socially interact 
with colleagues, friends and family during 
the  working  week.  Weekly  events  that 
stimulate  social  interactions  have  been 
delivered 
incredible 
social  environment  Bango  is  known  for. 
In  addition  to  the  virtual  events,  gifts 
including  a  Fortnum  & Mason  Christmas 

to  maintain 

the 

care  of  their  health  and  wellbeing  – 
mental and physical – when working.

As people moved to working from home, 
Bango  has  provided  ergonomically 
efficient  chairs,  desks,  lights,  monitors, 
webcams  etc.  and  provided  expert  3rd 
party  advice  on  productive  working 
patterns  and  routines.  Everything  that 
people need to allow them to work safely 
and productively from home is offered by 
Bango. 

In 

The  additional  pressures  of 
lockdown  impacted  everyone 
differently. 
line  with  the 
Bango 
value, 
“Expressive” 
created  a  broad  range  of 
support “tools” that people can 
use. These include: -

Additional 

• 
flexible 
Bendi-time  to  help  with  the 
challenges of home schooling.

running 

A 
friendly 

club 
• 
where 
competition 
encourages  everyone  to  get 
outside  and  enjoy  fresh  air  on 
a run or a walk.

Weekly 

lockdown 
• 
challenge 
encouraging 
everyone  at  Bango  to  step 
away from their desk for yoga, 
meditation  or  to  start  a  new 
hobby.

Hamper  and  surprise  packages  were 
sent  to  home  addresses,  recognizing  the 
importance  of  people  to  the  success  of 
Bango.

In  January  2020,  before  the  world  shut 
down,  Bango  was  20  years  old.  The  20  
year  anniversary  was  celebrated  with  a 
Mad  Hatter’s  Tea  party  themed  carnival 
extravaganza.  This  turned  out  to  be  the 
last  time  all  employees  would  be  able 
to  celebrate  together  in  person  in  2020, 
making it even more memorable. 

• 

• 

• 

the 
Promotion 
employee support facility so everyone 
knows help is close by if needed.

of 

their 

teams 

Training  for  people  managers  on 
supporting 
through 
remote  working  including  training 
aimed to raise awareness of people 
presenting  signs  of  mental  health 
challenges.

Planning  post-lockdown  events  that 
we  can  all  look  forward  to  in  the 
coming year

Wellbeing
Bango  employees  dedicate  a  significant 
proportion of their time to Bango, which 
means  people  need  to  be  able  to  take 

Giving back
Bango recognizes that the local community 
is  a  key  part  of  the  infrastructure  that 

12enables  us  to  succeed.  Bango  supports 
the communities in which we work through 
a variety of means. Rather than select one 
charity,  Bango  supports  employees  to 
raise money for a range of charities that 
are important to them, matching personal 
donations raised.

is 

committed 

In  2021  Bango 
to 
encouraging its people to do more work 
with  the  charities  of  their  choice,  and  is 
aiming  to  increase  this  matched  funding 
program by 5x.

Learning & Development 
Bango  designs  development  paths 
to  support  the  individual  through  a 
combination  of  digital-learning  formats 
and  in-person  sessions.  While  L&D  in 
the  classroom  still  has  immense  value, 
COVID-19 has pushed Bango to find new 
creative  ways  of  learning  away  from  in 
person  settings.  Despite  lockdown,  the 
Bango  Buddy  scheme  has  remained  in 
place  for  new  employees  to  have  a  “go 
to”  person  that  will  help  them  get  up  to 
speed quickly, find anything they want to 
know and get the most from their life at 
Bango.

Diversity & Inclusion 
Expressive - We value difference, and we 
value choice as part of our day to day 
working.  We  embrace  difference  and 
focus on talent that everyone at Bango 
possesses.

With  Expressive  as  a  core THRIVE  value, 
diversity  is  at  the  heart  of  the  Bango 
culture.    Bango  believes  that  equality, 
diversity,  and  inclusion  are  three  vital 
ingredients for a thriving, vibrant company. 
All Bango employees are encouraged to 
spend  a  few  days  visiting  and  working 
from regional offices if they can, to better 
understand  the  workplace  and  social 
cultures  of  the  countries  from  which  we 
operate.

With  people  from  18  different  countries 
and  52%  of  managers  and  leaders 
identifying  as  non-male,  Bango  benefits 
from different backgrounds, perspectives, 
and  talents.  Bango  is  a  global  company 

whose  technology  benefits  hundreds  of 
millions of people around the world, and 
we want to reflect that in the make-up of 
our workforce, partners and stakeholders.

Data security
Data  security  is  core  to  the  Bango 
Platform and services, and a key element 
underpinning  the  trust  our  partners  and 
customers place in us. In 2020, there were 
no reported data breaches.

Bango applies appropriate data labeling, 
encryption  and  segregation  to  all  app 
store,  operator  and  other  third-party 
data. All confidential data (Bango secret 
data)  is  stored  encrypted  and  is  only 
accessible  with  appropriate 
security 
granted  permissions  governed  through 
strict  Bango  access  control  using  Role 
Based Access multi factor authentication. 
The  Bango  Platform  Operations  Centre 
ensures  the  integrity  and  security  of 
encryption  keys  with  role-based  access 
control  and  privileges  verified  at  least 
annually. 

Bango  employs  network  protection  as 
required by each partner and all data in 
transit  is  encrypted.  Bango  never  stores 
or  transports  data  on  portable  media. 
Core  platform  data  and  all  associated 
payment and transactional data relating 
to  app  stores,  operators  and  other  third 
parties  is  never  available  outside  of 
Bango  datacenters.  It  is  never  copied  to 
staff hardware, such as laptops, tablets or 
smartphones.  

During  2020  Bango  migrated  to  a  new 
corporate platform providing best in class 

security,  with  comprehensive  protection 
that  meets  National  Cyber  Security 
best  practices,  with  added  protection 
from  Microsoft’s  Enterprise  Mobility  and 
Security suite.

Bango operates in-line with the ISO27001 
standard  using  equivalent  controls  and 
is  also  informed  by  other  standards 
and  best  practice  guidance  where 
appropriate including ISO27002, ISO29147, 
Cloud  Controls  Matrix  (CCM),  OWASP 
and  Centre  for  Internet  Security  (CIS) 
benchmarks.    Bango  aims  to  secure 
formal ISO27001 certification in 2021.

tests  alongside 

Bango  commissions  regular  third-party 
penetration 
routine 
vulnerability testing.  All generated alerts 
are  categorized  based  on  business  risk 
and dealt with by our 24x7 operations team.

There  are  mandatory  security  training 
programmes 
in  place  depending  on 
employee role within the business. Bango 
achieved 100% against this objective.

Governance
Continuous  measurement  and  reporting 
are  key  to  continuous  improvement.  In 
each of the areas described above regular 
measures  and  reports  are  provided  to 
the  Board  in  the  monthly  management 
packs. These reports clearly document the 
actions  being  taken  to  improve  and  are 
visible not only to the Board to across the 
entire company. How the Board uses this 
data and the structure around corporate 
governance is described in the Corporate 
Governance  Report  on  page  28  and  in 
the Section 172 statement.

“I  feel  extremely  lucky  that  Bango  matches 

whatever I raise for charity. I raised over £900 for 

the Blue Cross including Bango’s contribution. It 

has been nice knowing the company I work for 

is supporting the charities I value”. 

Neena Patel, Digital Campaign Strategist at Bango

13Section 172 statement

Decisions  of  the  Board  take  into  account 
not  just  short-term,  but  also  medium- 
and  long-term  consequences,  which  are 
carefully considered and balanced, having 
regard to the various needs and priorities of 
Bango, our customers, partners, employees 
and other stakeholders.

The Board adopts and reports to the QCA 
Corporate  Governance  Code  to  further 
support  these  principles,  with  more  detail 
of  the  steps  Bango  has  taken  set  out  in 
the  QCA  website  disclosures  against 
Principles 3 and 9 to the Code, which can 
be found on the Bango website at: 
https://bango.com/investor/aim-rule-26/. 
Bango  works  with  the  global  leaders  of 
the  technology  and  telecoms  industries. 
Accordingly,  the  highest  standards  of 
business  are  demanded.  Bango  works 
with these global leaders, at the forefront 
of  business,  industry  and  technological 
innovation,  to  ensure  these  standards 
are  constantly  challenged  and  improved. 

The  competing  needs  of  the  various 
stakeholders  of  Bango  are  monitored 
and reviewed at management and Board 
level. Where conflicting needs arise, advice 
is  sought  from  the  wider  Board  and,  as 
necessary,  from  Bango  advisors. Through 
the  careful  balancing  of  stakeholder 
needs,  Bango  seeks  to  promote  success 
for the long-term benefit of shareholders.

Examples of how Section 172 factors have 
been  considered  by  the  Board  in  2020 
include:

• 

• 

Decision  to  invest  cash  generated 
from  the  payments  business  into 
the  data  business  is  based  on  the 
view  that  this  strengthens  customer 
relationships, creates a new revenue 
stream  and  boosts  the  value  of  the 
payment business in the long-term.

• 

to  divest 

Decision 
Customer  Data  Platform 
business  was 

the  Audiens 
(CDP) 
to  provide 

taken 

additional 
allowing 
investment 
the  growth  of  the  business  to  be 
accelerated.  The  creation  of  a  JV 
(NewDeep) in which Bango retained 
a  40%  stake,  with  South  Korea’s 
NHN  having  a  60%  stake,  provided 
an  opportunity  for  Shareholders  to 
benefit  from  the  long  term  growth 
while  allowing  Bango  management 
to focus on the Payments and Data 
Monetization  business.  The  JV  also 
provided  the  best  mechanism  for 
Audiens  employees  to  retain  some 
connection  with  Bango  as 
the 
transition occurred.

Decision to partner with TPAY mobile 
for  expansion  into  the  Middle  East, 
Africa  and  Turkey  was  taken  as  it 
provided  the  fastest  possible  way 
for Bango merchants to capture new 
customers  and  payment  methods, 
and  leverages  Bango  technology  in 
markets  that  are  more  expensive  to 
enter remotely.

The key stakeholder groups considered by the Board in decisions are:

Customers
Bango customers and partners are diverse. Large global merchants connect to the Bango Platform to reach new customers, and payment 
providers connect to offer a broader range of services to their customers. Bango Marketplace gives marketing teams in large and smaller 
companies the ability to target their marketing campaigns based on purchase behavior, to gain a higher ROI. In all cases our focus is to help 
our customers grow, which inevitably means Bango grows.

Communication: 

• 

• 

• 

• 

• 

 Monthly/quarterly business reviews are held with all major customers

The Bango Dashboard provides a real-time view in to the Bango Platform

Bango Boost provides quarterly reports to all payment providers and merchants with actions and results to further increase the EUS 
over the route.

For Bango Marketplace, monthly data supply revenue reports are provided to all data suppliers.

 Support tickets provide an audited track of all customer communications for both outbound and inbound support requests. 

•  Newsletters and social media provide a regular mechanism for updating customers on the latest developments in Bango.

Measures:

• 

• 

• 

The ultimate measure is the End User Spend per customer. Good growth across all major merchants in 2020 saw total EUS rise to almost 
£2B.

Support and performance key performance indicators (KPI) are reported quarterly to the Board

Customer performance reports are reviewed quarterly, with issues and improvement actions reported to and tracked by the Board.

Employees
People are the heart of Bango and are critical to its success. The Bango values spell out the high standards we hold ourselves to that make 
Bango such a special place to work. A company-wide share option scheme means that all employees feel connected to, and benefit from, 
the growth of the company.

14Communication: 

•  Monthly all staff meetings provide a regular engagement point to discuss the progress across Bango. With COVID-19 these have 

moved to be 100% virtual but remain a key forum for new starters to meet the wider team and for people to raise questions.

• 

• 

All staff receive the monthly management pack that the Board receives. This is publicized and people are encouraged to read and 
raise questions from the report.

Feedback forums in tools such as slack provide a more informal but rapid means of communication.

Measures:

• 

• 

• 

Bango conducts an annual engagement survey. For more details see the Sustainability section.

Ad hoc Bango “Circles” provide a more regular and informal measure of employee engagement. These are usually completed within 
teams.

Staff retention and churn measures are tracked with all leavers and starters reported to the Board.

Shareholders
Bango shareholders play an important role in monitoring the performance of the company.

Communication: 

• 

• 

• 

• 

In 2020 the bango.com/investor website was refreshed to provide easier access to the latest company information 

Regular RNS Reach and social medial communications are used to communicate the latest developments.

Results videos have been used to support investor communication during lockdown and the AGM in May 2020 moved online. Regular 
in person AGM and Strategy Days are expected to resume in 2021

investors@bango.com provides a simple way for all shareholders to raise questions with management. Common Q&A are posted on 
the investor website.

Measures

• 

• 

All resolutions put to shareholders at the AGM in May 2019 passed with over 99.8% approval.

A  consultancy was  used  to  conduct  an  investor  perception  study with  four  large  investors. This,  along with  the  regular  feedback 
through Bango’s broker, helps inform the Board decisions. 

Suppliers
Key suppliers to Bango have executive sponsors to ensure a close partnership exists in preference to a customer<->supplier relationship. 

Communication: 

• 

• 

Regular business reviews are held with strategic suppliers. 

Clear escalation channels are in place for all suppliers providing for rapid resolution of any challenges.

Measures

• 

• 

Key actions and issues from supplier reviews are reported to the Board in the monthly management reports.

Regular security and process audits are carried out on critical suppliers when deemed necessary. Major non compliances are reported 
to the Board.

Community and environment
Bango is committed to making a positive contribution to the communities within which we operate, including supporting the local community 
and reducing our environmental impact and creating employment opportunities.

Communication: 

• 

• 

Bango is an active member in Cambridge Network (www.cambridgenetwork.co.uk) this provides excellent opportunities for sharing of 
information and best practice in the Cambridge area.

Charities benefit from fundraising as employees select their own charity to raise money for, and Bango matches all funds raised. 

Measures

• 

In 2020 Bango was certified as carbon-neutral, a scheme that will be extended to suppliers in 2021.

•  Matched fundraising is measured and reported to the board. Bango aims to increase these funds raised year on year.

15CFO’s statement

Bango continued to grow strongly during 
FY2020,  delivering  a  revenue  increase  of 
70% and an adjusted EBITDA* up 16x.

Bango business model
Bango  reports  the  revenue  generated 
transactions  and 
through  payment 
through  the  monetization  of  payment 
data  from  these  transactions  as  one 
segment, which is the monetization of the 
Bango Platform. 

End User Spend (EUS)
EUS  continues  to  be  a  significant  Key 
Performance  Indicator  that  management 
uses  to  measure  the  growth  of  the 
business.  EUS  is  the  total  value  of 
transactions  processed  by  the  Bango 
Platform  (excluding  taxes).  During  2020, 
EUS grew 70% to £1.85B (2019: £1.09B).

Revenue and Costs of Sale
Total revenue from continuing operations 
increased  70%  to  £12.17M  (2019:  £7.17M). 

This includes non-transactional payments 
software,  platform  & 
(licensing  of 
technology)  and 
totaling 
£2.78M,  which  are  additional  ways  to 
monetize the Bango Platform.

integration 

  Bango  earns  revenue  from  payment 
transactions  processed  by  the  Bango 
Platform,  from  platform  and  software 
licenses  and  from  the  data  insights  sold 
as Bango Audiences in Marketplace. Fees, 
such  as  integration  fees,  are  recognized 
on completion of contractual milestones.

With cost of sales at £0.34M, Gross margin 
was 97.2% of revenue in 2020 down from 
99.0%  in  2019.  This  reduction  reflects  the 
additional  cost  of  sales  from  the  Bango 
Audiences business and some integration 
fee costs from the payments business.

expenditure of 

Operating 
continuing operations
Bango  group  operating  costs  increased 
to  £7.27M,  (2019:  £6.83M)  reflecting  the 
increased  investment  in  the  business, 

which  was  partially  offset  by  some 
COVID-19 related savings in travel and site 
costs of £0.47M.

Bango  Group  Adjusted  2020  EBITDA* 
for  continuing  operations  was  £4.56M, 
(2019**: £0.28M) reflecting the benefit from 
increased revenues without an associated 
increase in fixed costs.

The  share-based  payment  charge  for 
2020 was £0.81M (2019: £0.81M) calculated 
using  the  Black-Scholes-Merton  model. 
The  share-based  payments  relate  to 
the  Bango  share  option  program  that 
enables all Bango employees to share in 
the growth in value of Bango. It is a vital 
recruitment and retention tool in a highly 
competitive employment market.   

intangible  assets 

in 
Amortization  of 
2020  was  £2.25M  (2019:  £1.47M**)  as 
R&D  projects  capitalized  in  prior  years 
were  deployed.  In  addition,  there  was 
an  increase  in  amortization  arising  from 
the  £5.39M  acquired  intangible  software 
retained  in  the  group  following  the 
creation of the joint venture with NHN.

Joint venture with NHN Corp 
On 6 April 2020, Bango completed a Joint 
Venture with NHN Corp, a South Korean 
data  and  payments  company.  NHN 
invested  $8M  for  a  60%  shareholding 
in  Bango  Deep  Limited  -  the  holding 
company  of  Audiens  SRL  and  Audiens 
Limited  (renamed  NewDeep  Limited  in 
May  2020)  -  with  Bango  retaining  40%. 
In addition, NHN injected its data science 
know-how to accelerate the Audiens data 
business.

combined 

continuing 

The 
and 
discontinued operations reported revenue 
of £12.35M in 2020, excluding the revenue 
of the associate and including £0.18M of 
revenue  from  discontinued  operations 
prior to creation of the Joint Venture.

The  40%  interest  held  by  Bango  has 
been  accounted  for  as  an  associate. 
The  interest  in  the  associate  has  been 
determined  by  measuring  the  fair  value 

16Going concern
The  combination  of  strong  operating 
cash  flow  and  revenue  growth  supports 
the  Directors  view  that  the  Group  has 
sufficient  funds  available  to  meet  its 
foreseeable working capital requirements. 
These  requirements  support  the  planned 
investments to grow marketing and sales, 
and to develop new products.  

The Directors have taken into account the 
wider  macro-economic  effects,  including 
foreign  exchange  and 
rate 
fluctuations, and have concluded that the 
going concern basis remains appropriate.

interest 

Matt Garner

Chief Financial Officer

*Adjusted  EBITDA  is  earnings  before  interest, 
tax,  depreciation,  amortization,  share  based 
payment charge and exceptional items

**  2019  adjusted  to  consider  only  continuing 
operations

as  a  proportion  of  the  value  invested 
in  NewDeep 
the  acquired 
including 
intangible assets and proprietary software 
retained by Bango. A gain of £4.08M (net 
of  transactional  costs)  resulted  from  the 
sale of the 60% as detailed in note 16.

In  2020  Bango  incurred,  and  separately 
disclosed,  items  totaling  £0.77M  that  are 
considered non-recurring and exceptional. 
These  comprise  non-recurring  legal  and 
advisor fees, and other expenses related 
to the divestment of Bango Deep Limited 
into the Joint Venture with NHN Corp.

The  2019 consolidated  income  statement 
has been restated to include the impact of 
operations now classified as discontinued 
(see note 16) as a result of the NewDeep 
JV with NHN.

Profit and earnings per share  
The total comprehensive income after tax 
was £4.90M (2019: loss £2.42M) including 
the  profit  on  the  disposal  of  60%  of 
Bango’s  shareholding  in  in  Bango  Deep 
Limited. Profit from continuing operations 
(excluding the share of net loss from the 
associate  of  £0.53M)  was  £1.27M  (2019: 
loss £2.16M).

discontinued 

Basic earnings per share from continuing 
operations  was 
and 
6.37p  (2019:  loss  3.32p)  whilst  diluted 
earnings  per  share  from  continuing  and 
discontinued operations was 6.29p (2019: 
loss 3.32p). 

Considering  only  continuing  operations 
the  basic  earnings  per  share  was  1.01p 
(2019: loss 3.07p) and diluted earnings per 
share was 1.00p (2019: loss 3.07p).

Statement of financial position
Net  assets  at  31  December  2020  were 
£24.09M  (31  December  2019:  £14.70M) 
driven by the fair value of interest retained 
in  the  NewDeep  JV  (£5.69M)  and  an 
increase in cash.

Cash 
Cash  balance  at  31  December  2020 
increased  by  £3.15M  to  £5.84M  (2019: 
from 
£2.69M).  Net  cash  generated 
operations was £3.01M. In addition, Bango 
received £3.19M from NHN’s investment in 
newly issued shares of Bango plc.

Intangible assets
Intangible assets of £12.07M (2019: £12.20M) 
include  goodwill  as  well  as  internally 
developed  capitalized  R&D.  Intangible 
assets relating to capitalized internal R&D 
increased to £14.24M from £13.56M in 2019, 
following further investment in the Bango 
Platform and Bango Marketplace. The net 
value  of  internally  developed  capitalized 
R&D decreased to £5.91M from £6.57M in 
2019  following  the  Bango  Deep  disposal 
and  as  more  previously  capitalized  R&D 
projects  were  deployed 
in  the  year 
generating  amortization  costs.  Internally 
generated  R&D  is  amortized  over  5  to  8 
years with projects assessed in relation to 
their individual cash generation ability.

Liabilities
Total  borrowings  at  31  December  2020 
were  £0.15M  (2019:  £1.05M)  consisting  of 
Right of Use lease liabilities.

Visit Bango Investor online: bango.com/investor

17Principal risks and uncertainties

risk  management 

Financial 
objectives and policies
Risks  and  uncertainties  are  scrutinized 
and monitored by the Board continuously. 
The  Board  is  supported  in  this  task  by 
the Bango senior legal counsel, solicitors, 
auditors and insurance brokers.

Risks  are  formally  audited  every  year  as 
a  part  of  the  standard  audit  process, 
and  the  CFO  and  Company  Secretary 
undertake  an  annual  review  of  risks  and 
uncertainties  with  Bango’s 
insurance 
brokers  during  the  insurance  renewal 
process.

The  monthly  Board  meetings  are  the 
main  forum  for  the  discussion  of  risk  by 
the  Bango  Board.  Management  reports, 
delivered to the Board in advance of each 
meeting,  form  the  basis  reviewing  issues 
of  risk,  and  relevant  experts  report  and 
present to the Board on a regular basis. 
Where  risk  concerns  arise,  the  Board  is 
kept  informed  by  the  Executive  Directors 
or Company Secretary.

Bango  has  a  formal  risk  management 
policy and risk register which are actively 
maintained  and  available  to  any  Bango 
employee to report on or review.

The Bango Board and key management 
personnel  regularly  review  known  and 
potential  risks  and  assess  the  processes 
and controls that have been put in place 
to  mitigate  them.  The  implementation 
of  risk  management  is  delegated  by  the 
Board to the Bango leadership team and 
key management personnel.

following 
identified 
Bango  has 
financial and operational risks to which it 
is exposed through its business activities.

the 

Liquidity risk and going concern
Bango  ensures  sufficient 
is 
available to meet foreseeable needs and 
invests in cash assets safely and profitably. 
See note 22 for further information. Due to 
the nature of the Bango business – built 

liquidity 

on  long  term  relationships  with  Telcos 
and global merchants - Bango does not 
have significant issues with bad debt and 
therefore  the  impact  on  liquidity  is  low. 
The  Board  reviews  a  detailed  cash  flow 
forecast every month to ensure that there 
is  sufficient  cash  to  continue  to  invest  in 
the  platform  and  future  developments 
to  meet  the  needs  of  current  and  future 
Bango customers.

Business  interruption  due  to 
technology failure
Bango has customers across all continents. 
These  customers  expect  24/7  access 
to  Bango  customer  operations  and  for 
service level agreements (SLAs) to be met. 
Bango  makes  significant  and  carefully 
considered  investment  in  technology  to 
ensure  maximum  uptime,  resilience  and 
robustness of services. 

Software licensing
Bango  use  3rd  party  software  tools  and 
systems from a variety of suppliers. These 
are  normally  restricted  in  use  with  user, 
capacity  or  enterprise  software  licenses. 
Controls for the introduction of a new tool 
along with procedures for granting users 
access  ensure  Bango  remain  within  the 
licensing conditions.

skills.  Bango  puts 

Employee retention
Bango depends on its ability to recruit and 
retain  people  with  the  right  experience 
and 
significant 
effort 
into  providing  an  excellent 
working  environment  and  benefits  (see 
Sustainability  section),  including  a  highly 
attractive  share  option  scheme  available 
to all employees (note 7).

Currency risk
Bango  revenue  streams  and  the  assets 
of  some  of  the  Group’s  subsidiaries  are 
transacted or held in currencies other than 
sterling.  This  results  in  potential  currency 

risk, partly mitigated by sales and costs in 
the same country being largely offset and 
due to the natural hedge from conducting 
business  in  so  many  different  currencies. 
As the cost of sales is extremely low there 
is  no  risk  to  the  profitability  level  of  any 
contract due to currency fluctuations. See 
note  23  for  further  information.  Regular 
reviews of the impact of dramatic currency 
swings  are  undertaken  to  plan  against 
any significant risks to Bango if these were 
to happen. No forward exchange or other 
such  financial  instruments  have  been 
used in the year for trading purposes.

Security risk
Bango  undertakes  an  annual  external 
security risk assessment covering sensitive 
assets,  the  protection  of  assets,  and 
consequences for the loss or compromise 
of  data.  The 
review  also  considers 
breaches  of  legislation  and  regulation, 
and  reviews  the  Bango  risk  register.  The 
cyber  essentials  framework  is  used,  with 
additional 
from  major 
partners.  Recommendations  are  brought 
to  the  attention  of  the  Board,  prioritized 
and actioned. Further detail can be found 
in the Sustainability section.

requirements 

Data risk
Bango  processes  data  belonging 
to 
customers  and  individuals  as  part  of 
its  business.  There  is  a  risk  that  such 
data  could  become  public  if  there  were 
a  failure  of  systems  or  security.  Bango 
has  implemented  policies,  systems  and 
procedures which address privacy risks in 
accordance with widely adopted industry 
practices. The extensive testing of Bango 
systems  by  our  major  partners  as  part 
of  ongoing  supplier  monitoring,  gives 
assurance  that  this  risk  is  appropriately 
mitigated.  A  data  breach  register  is 
maintained  and  kept  up  to  date.  Further 
detail  can  be  found  in  the  Sustainability 
section.

18pace  with 

Technology risk
Bango  is  dependent  on  its  technology 
developments 
keeping 
in 
internet,  marketing  and  payment 
technology.  Bango  manages  this  risk 
with  a  continued  investment  in  Research 
and  Development  (R&D),  combined  with 
regular  technology  reviews  with  trading 
partners  and  sector  specialists  to  ensure 
that market developments are understood 
and managed.

merchant or mobile operator could reduce 
the  value  of  Bango.  Bango  has  secured 
deals  with  leading  stores  and  expects 
diversity  of  customers  and  operators  to 
continue  and  increase  over  time.  Even 
the  largest  internet  companies  do  not 
monopolize the global commerce market.

Bango  Marketplace  further  diversifies 
the  customer  base  with  app  developers 
joining the payment providers and global 
merchants inside the Bango circle.

Diversity of customers
The Bango strategy is based on a diversity 
of  customers  which  use  the  Bango 
Platform because it can do things that no 
one customer can do themselves.

Extreme dominance of the market by one 

EU related uncertainty
Bango  leadership  carefully  monitors  the 
impact of the UK exiting the EU. To date 
there has been no impact to the business. 
The  benefits  and  drawbacks  of  having 
exited the EU and the new trade deals that 

will  be  signed  are  continually  evaluated 
but  are  expected  to  be  manageable  or 
insignificant. 

COVID-19
While  there  is  uncertainty  about  how 
long countries will be required to deviate 
from  “business  as  usual”  as  a  result  of 
COVID-19,  no  negative  impacts  to  the 
Bango  business  have  been  identified  so 
far. Bango has always supported flexible 
working  patterns  and  therefore  adapted 
to lockdown conditions with little difficulty.  
Bango technology helps the acceleration 
of online commerce that has resulted from 
lockdowns.

Paul Larbey

CEO

KPIs

End User Spend (EUS) 
EUS  is  the  total  value  of  payments 
processed  by 
the  Bango  Platform. 
This  metric  is  not  only  a  measure  of 
the  payments  processed, 
is  also 
the  volume  of 
a  measurement  of 
monetizable payment data.

it 

Bango closely monitors EUS growth and 
forecasts,  to  ensure  that  there  remains 
significant  capacity  in  the  platform  to 
handle  massive  future  volumes  and 
temporary  spikes  in  volume  removing 
barriers to future growth.

Revenue
Bango  reports  revenue  from  the  Bango 
Platform as one segment. This includes all 
revenue from the payments business and 
the data monetization business. Revenue 

is recognized as described in note 3.12 of 
the financial statements. 

Cash
The Bango Board reviews a cash forecast 
on a regular basis to ensure that Bango 
has sufficient cash to reinvest in research 
and  development 
future 
growth.

to  support 

Net profit
This  is  monitored  monthly  by  the  Board 
and key management. Bango is a highly 
scalable platform that can handle huge 
additional  volumes  of  EUS  without 
increasing  processing  costs  allowing 
money  to  be  re-invested  in  R&D  and 
sales & marketing.

Bango Marketplace
Two  additional,  non-financial  KPIs  are 
used  specifically  to  track  the  progress 
of  Bango  Marketplace.  These  are  the 
number of app developers engaged and 
the  Bango  Audience  Days  (BAD).  BAD 
is  a  measure  of  the  number  of  days  in 
a  month  that  audiences  were  shared 
across all app developers when totaled. 

forecasts 

Other non-financial KPIs
These  are  monitored  monthly  by  the 
Board  and  key  management,  and 
include  business 
from  key 
partners,  sales  pipelines  for  new  route 
activations  &  merchant  onboarding, 
app developer audience sales pipelines, 
employee 
carbon 
engagement.  All  these  indicators  align 
towards growing market share and EUS.

emissions 

and 

19at least 12 months earlier than otherwise 
possible. The Bango Marketplace business 
–  key  to  the  Virtuous  Circle  strategy  – 
remains wholly owned by Bango, with all 
necessary IP owned by Bango.

The  future  strategy  of  NewDeep  is  to 
accelerate  its  growth  as  it  addresses  a 
larger global market opportunity. NHN will 
provide  additional  resources  including  its 
advanced  deep  data  capabilities.  In  less 
than a year, new technology injected into 
Audiens  has  augmented  its  capabilities, 
and  it  is  now  able  to  plug  in  directly  to 
over  400,000  Shopify  powered  websites 
and  automatically  generate  marketing 
recipes  that  will  drive  customer  growth. 
From this solid foundation and with NHN’s 
support,  we  expect  NewDeep  to  show 
rapid growth.

NHN JV

“NHN is delighted to be partnering with Bango to drive new 
innovations in purchase behavior targeting. Bango has a strong 
desire to apply our proven AI technology and data science to 
benefit Bango merchants and partners, and we are eager to 
support that quest.” - Jinsoo Lee, CEO NHN ACE

share  into  the  future.  In  addition,  NHN 
injected  data  science  technology  and 
knowhow  into  this  exciting  venture  to 
accelerate its business globally. 

The Audiens CDP business was acquired 
in  2018  to  gain  access  to  innovative 
technology that helped Bango speed up 
the  development  of  Bango  Marketplace. 
As  a  result,  Bango  was  able  to  rapidly 
introduce  its  data  monetization  product 

NHN  is  a  large  South  Korean  internet 
infrastructure  company.   With  businesses 
spanning  payments,  games,  content, 
ticketing, IoT and streaming services, NHN 
has a deep level of expertise in payments 
and analytics in South Korea. 

In  April  2020,  building  on  a  data 
monetization  partnership  announced 
with  NHN’s  ACE  division  in  2019,  Bango 
entered  into  a  strategic  partnership  with 
NHN Corp. 

Bango will benefit from NHN’s experience 
and knowhow in AI and Machine Learning 
as  applied  to  payments  and  marketing, 
and  NHN’s  commercial  strength  and 
resources in South Korea and Japan. 

NHN  sees  benefits  from  working  with 
Bango to support the global monetization 
of payment data insights and expansion 
outside South Korea, and will work closely 
with Bango as it plans for growth outside 
South  Korea,  especially  in  Europe  and 
USA.  

NHN  took  a  4.7%  direct  stake  in  Bango 
and has subsequently increased its stake 
to  6.9%  by  buying  shares  on  the  open 
market.

NHN  also  invested  £6.5M  into  Bango 
Deep,  the  Bango  subsidiary  that  owned 
the  Audiens  Customer  Data  Platform 
(CDP). This investment gave NHN a 60% 
stake  in  Bango  Deep,  now  renamed 
NewDeep,  with  Bango  carrying  a  40% 

20Technology and innovations

Data science

Brands  are  wasting  millions  of  dollars  on  campaigns  that  can  only  be  measured  with 
opaque metrics. Consumers are hit with ads that are of no interest to them.  Marketing 
only proves its worth when someone pays for your product or service. When you know 
who buys, your targeting becomes valuable. Purchase behavior targeting is the ultimate 
marketing tool.

Bango  Audiences  are  a  revolution  in  marketing.  Built  on  Bango  Payment  technology, 
Bango analyzes who spends their money on what and enables marketers to target based 
on  these  purchase  behavior  insights,  providing  an  innovative  new  approach  based  on 
advanced technology and improved approaches to protecting user privacy.

“Seeing  the  potency  of 
Bango  Audiences,  Nexon 
continues  to  adopt  the 
Bango  Audience  model  to 
our major titles’ UA.” 

Mr  Lee  WooChang  Team 
Manager UA Department at 
Nexon

Working with Amazon 

Bango was an early adopter of Amazon Web Services (AWS). In 2012, the Bango Platform added innovative DNS routing systems 
to route transactions to Amazon Regions to prevent data loss during exceptional peaks in traffic. As AWS added capabilities 
needed by Bango, use of the cloud increased as a way to deliver parts of the Bango platform alongside Bango data-centers.

Bango embraces “continuous delivery”, making technology decisions that enable rapid scaling and innovation. Speed to market 
is vital for merchant and Telco partners. A decision was taken in 2018 to move to a “cloud-first” model, shifting the heart of the 
Bango Platform to the Cloud, and dealing with challenges of regional financial and date regulations in new ways to enable 
the shift.

Working with experts at Amazon, Bango was able to leverage the transition to AWS cloud infrastructure to further accelerate 
the deployment of new routes and features. Adapters between the Bango Platform and payment wallets or reseller partner 
systems were deployed into the AWS cloud, into one of 24 AWS geographic regions. Whether a tool is developed inside Bango 
or by a partner outside, it can now be managed by the Bango Platform team to deliver higher levels of service for everybody.

Bango Boost+

Growing the number of customers that activate and use Direct Carrier Billing (DCB), is a 
powerful way for Telcos to capture more value from the consumption of “OTT” content and 
services, for example from app stores.

Bango  Boost+  uses  powerful  data  insights  to  target  customer  segments  most  likely  to 
take-up a promo offer, for example “interested” customers (window shoppers) vs.“actual” 
customers. It optimizes customer communication methods so the customers it identifies as 
having the highest probability of converting are reached with the right message, at the 
right time. These are just two of the powerful ways Bango technology drives acquisition, 
retention and revenue growth for Bango partners.

“The success we have experienced 
with the latest Bango technology 
is  significant,  we  are  excited  to 
apply this technology to activate 
and grow new audiences for our 
mobile commerce offerings.” 

Baseil Zaki, Head of VAS, Devices 
& Loyalty, du Consumer Services

21“Bango 
technology  has 
ensured that our customers 
can  enjoy  a  simple  and 
successful  way  to  buy  on 
Amazon.co.jp”  said  Toshiaki 
Hirata, 
Director, 
Board 
Senior Vice President & CSO, 
SB  Payment  Service  Corp., 
a  subsidiary  of  SoftBank 
Corp.  “We  look  forward  to 
benefiting from Bango data 
insights  to  accelerate  the 
growth of our new business”.

Subscriptions  –  Predictive  Authorization 
Technology 

Key  to  a  successful  subscription  product  is  making  sure  consumers  enjoy  a  seamless 
experience throughout the lifetime of their service.  

For  most  consumers,  payment  behavior  follows  a  regular  pattern. We  are  paid  on  the 
same day each month, our bills go out on the same days.  This means the payment cycle 
can be a challenge for subscription relationships if the renewal coincides with a monthly 
low point in funds on the customer’s account, or the customer’s payment method exceeds 
a spending limit at the time of renewal. This can lead to a loss of customers. 

Bango innovation has solved this problem, by applying data insights from a unique data 
pool  across  a  wide  range  of  subscription  models,  covering  over  20  million  +  people. 
With Bango’s powerful machine learning technology, merchants can apply prediction of 
spending patterns to maximize revenues.

Innovative Bango Predictive Authorization TechnologyTM analyzes customers that regularly 
pay for subscriptions, and predicts the best time to renew the subscription. Merchants use 
this technology to maximize the percentage of customers that can enjoy their subscriptions 
each month.

Unified, standardized solution 

The Bango API provides an “integrate once” capability that enables Telcos to enhance the content ecosystem available to their 
customers, rapidly and at scale so they can enjoy greater freedom and flexibility in the range and way they consume content. 
The opportunities available to Telcos standardizing on the Bango Platform encompass world class content and subscription 
services from the leading online stores including Google Play, Amazon, Xbox, Spotify and more.

Essential features powered by Bango enable accurate offer targeting, simple activation of offers by customers, management 
of customer entitlements during offer periods, and one-click billing when customers choose to continue enjoying these services 
at the end of the offer period. Crucially, the Bango Platform enables Telcos to offer multiple third-party product bundles, and 
bundles combining first and third party products. Bango provides powerful data insights to ensure the most attractive offers 
are presented to each selected customer segment, all through one common platform.

22Directors

Paul Larbey - Chief Executive Officer
Paul leads the talented Bango team as they continue to innovate with industry leading 
technology. With years of experience scaling up businesses, Paul has a passion and track 
record in driving growth and transformational change which aligns to the creation of an 
ecosystem where merchants and payment providers converge, grow and thrive. Paul joined 
Bango following his role as CEO at Velocix, a global leader in streaming technology. Paul 
grew Velocix from a small start-up to the world’s leading IP video streaming specialist. As 
CEO, Paul led the Velocix team through its integration into Alcatel-Lucent and then Nokia. 
In 2018, Paul orchestrated the spin out of the division from Nokia to create a pure-play 
streaming technology company. With over 20 years experience in the telecoms market, 
having  held  leadership  positions  in  Cray  Communications,  Lucent,  Alcatel-Lucent  and 
Nokia, Paul has a strong track record of successfully bringing new technologies to market.

“

With more users making payments 
across  more  merchants  and  in 
more countries, Bango generated 
a  significantly  larger  pool  of 
payment data during 2020. We are 
excited about how our technology 
and  data  insights  will  continue 
to drive high growth in the years 
ahead.

“

“

The power and simplicity of the 
virtuous circle strategy is leading 
to  partnership  opportunities 
around the world. I look forward 
to  applying  my  global  trading 
experience to capitalize on these 
opportunities,  while  maintaining 
simplicity and efficiency in Bango 
operations as revenues scale up.

“

Matt Garner - Chief Financial Officer
Matt leads the finance team and has responsibility for ensuring robust financial systems 
and controls are in place to underpin Bango’s growth. Supporting the development of our 
partners, Matt is responsible for mid and long term strategic financial planning and has 
a wealth of international experience managing hi-tech businesses. Previously at Global 
Invacom Group Limited, a manufacturer and designer of satellite ground equipment, Matt 
led the successful IPO of the business on AIM and the continuing listing on the mainboard 
in Singapore, a world first dual listing. He also drove the acquisition and integration of 
five companies across the globe. Prior to Global Invacom, he was in financial leadership 
roles at the Amphenol Corporation and at Simrad, part of the Kongsberg Group, where 
he also served as a director for local entities. Holding an Honours degree in Law from the 
University of Liverpool, Matt has been certified as an Associate Chartered Management 
Accountant since 1996.

Ray Anderson - Executive Chair
Ray  has  over  30  years  experience  in  starting,  growing  and  selling  businesses.  He  was 
named ‘Business Person of the Year’ in 2012. Ray co-founded Bango in 1999 after realizing 
that the convergence of the internet with the ubiquity of mobile phones could open up 
huge opportunities for content and service providers. Prior to Bango Ray established IXI 
which created the industry standard network GUI – X.desktop. IXI was an early leader 
in  the  creation  of  the web.  It  sponsored  the  first  ever WWW  conference  at  CERN  and 
shipped the world’s first commercial web browser.

“

The  strategic  partnership  with  NHN  in 
South  Korea  brings  Bango  significant 
technological advantage and has already 
started bearing fruit for Bango customers 
across  the  globe.  In  parallel,  the TPAY 
partnership opens the door to accelerated 
growth in Africa. The skills and energy 
of the Bango team, combined with the 
diverse talents of our partners, are driving 
real growth for our customers worldwide.

“

“

The  payment  insights  Bango 
can derive from a wide range of 
wallets, carrier billing and bundling 
partnerships helps our customers 
grow in ways that are otherwise 
impossible  without 
Bango 
technology.

“

Anil Malhotra - Chief Marketing Officer
Anil is responsible for Bango’s marketing activities and strategic partnerships, including 
device  makers,  app  store  providers  and  global  network  operators.  Anil  has  extensive 
experience  of  creating  successful  partnerships  between  technology  innovators  and 
major  market  players  in  online  technologies  and  OEMs.  Before  co-founding  Bango, 
Anil developed the major partnerships for Cyberlife Technology, one of Europe’s leading 
computer games technology developers, which resulted in the licensing of the company’s 
‘artificial life’ technology by the world’s leading games publishers including Warner and 
Hasbro.  Before  that  he  worked  with  Bango  Exec  Chair  Ray  Anderson  to  establish  a 
technology  called X.desktop,  which  became  the  global  standard  for  the  user  interface 
software on networked computers.

23Nancy Cruickshank - Non-Executive Director
Nancy is a serial technology entrepreneur & NED. She presently leads a Digital Business 
Transformation programme at Carlsberg group, as a member of its Executive team. Her 
last  startup,  MyShowcase,  was  named  by  the  Sunday  Times  as  one  of  the  15  fastest-
growing  start-ups  in  the  UK  in  2016.  The  business  was  acquired  by  Miroma  Group 
in  Feb  2018.  Nancy  is  also  a  NED  at  Flutter  PLC  (FTSE  100)  and  Allegro  (eCommerce 
marketplace,  Poland’s  largest  listed  business with  a  market  cap  of  circa  €20Bn), where 
she  is  a  member  of  the  Nomination  and  Risk  committees  (Flutter)  and  the  Audit  and 
Remuneration  committees  (Allegro).  From  2012-16,  Nancy  was  a  NED  at  TelecityGroup 
(FTSE 250), one of Europe’s most successful technologies companies, with data centres in 
14 European markets. The business was sold to Equinix for £2.35bn in January 2016. Nancy 
has worked in the digital industry for over 20 years, including launching Conde Nast online 
in 1996, overseeing Telegraph Media Group’s Digital business and developing the Fashion 
& Beauty market leader, Handbag.com between 2001- 2006, leading to a successful sale 
to Hearst Corporation in 2006. Nancy lives in Copenhagen and London with her husband 
and two teenage daughters.

“

The potential for Bango Audiences 
is huge. Data is the new gold! The 
early success with app developers 
has got us off to a great start, and 
the market opportunity is incredibly 
exciting.  We  are  starting  to  see 
how this business can truly scale.

“

“

Now  the  Bango  Platform  has  gained 
global traction and is generating cash, 
the data moat it generates provides a 
big  competitive  barrier  and  opens  up 
several growth opportunities. As a NED 
since 2016 I’ve assisted and supported a 
huge  evolution  from  mobile  payments 
to e-commerce with unique data-driven 
insights.    Today,  I  am  focused    on 
supporting the Bango team as it invests to 
fully realize the potential of its technology.

“

Gianluca D’Agostino - Non-Executive Director
Gianluca is an Entrepreneur and an Investor in the Digital space. He has more than 25 
years’ experience of founding, growing and investing in international mobile content and 
payment businesses. Gianluca has today a Non-Executive role on OnMobile Global Ltd 
(listed in India) and seats on several UK and Italian startup boards. As Founder and CEO, 
he grew the Neomobile business organically and via M&A to become a leading mobile 
monetization enabler across Europe and Latin America. Before Neomobile, he held senior 
management roles at KPMG, Freever, TIM and Telecom Italia. He was named in the ‘Top 
50 Mobile Execs’ 2009, 2010 and 2011 and ‘Media Momentum Man of the Year’ in 2011.

Sir Eric Peacock - Senior Independent and Non-Executive 
Director
Sir Eric Peacock joined Bango as Senior Independent Non-Executive Director, to guide 
and support the expected rapid growth of Bango as it builds on its global relationships 
and capitalizes on its data monetization technology. Sir Eric has unique experience of 
fast-growth businesses with broad experience in a range of CEO, Chair and NED roles 
in public and private companies including Stage Technologies (sold to Tate Corporation 
in USA), Achieve Global, Halo Intl., and Baybygro plc. He has a track record of growing 
shareholder  value  during  periods  of  rapid  growth  by  creating  cultures  that  result  in 
competitive advantage and customer service excellence. In addition to his experience in 
financial services and expertise in corporate governance, Sir Eric has served in several 
government bodies including UKTI (Board member), FCO (Board) and BIS (Directorate) 
and  UKEF  (Non-Executive  and  Member  of  the  Audit  Risk  Committees)  bringing 
extensive regulatory insight to Bango as it expands its data monetization business. He 
is currently Chairman of Buckley Jewellery Ltd and Stevenage Packaging Ltd, Chairman 
of Boxford Holdings and is also the Chairman of The Charity Big Cat Sanctuary which 
has the largest collection of endangered species of big cats in Europe and focusses on 
conservation, education, breeding and return to the wild.

“

Diversity and inclusion are essential 
for  a  business  to  succeed  long-
term.  Bango  encourages  both 
through its THRIVE values to build 
an exceptional team and deliver 
real advantages when we engage 
with new customers and partners 
around the world.

“

“

The Bango virtuous circle strategy 
– powered by unique technology 
implemented  on 
and  data, 
scalable  software  –  is  showing 
benefits not only to our customers 
but in financial performance and 
cash  generation  that  will  power 
future growth for Bango.

“

Frank Bury - Non-Executive Director
Frank  Bury  is  managing  partner  at  Bury  Fitzwilliam-Lay  &  Partners  LLP  (BFLAP),  a  UK-
based venture capital partnership focused on early and development stage technology 
investment.  BFLAP  has  backed  a  number  of  successful  UK  tech  companies  that  have 
gone onto a listing including Bango plc, Financial Objects and Servicepower Technologies 
plc. Frank is a Director of Domainex Ltd, Smartlogic Holdings, and TS Lombard. Prior to 
founding BFLAP in 2005 Frank spent 12 years in the City of London; first at Cazenove & 
Co and then at Sloane Robinson Investment Management where he was a partner. Frank 
has an MBA from IESE in Barcelona.

24Company information 

Company registration number 

05386079 

Registered office 

Directors 

Company Secretary 

Bankers 

Solicitors 

Independent auditor 

Nominated adviser and broker 

Public relations advisor 

US office 

Japan office 

100 Hills Road 
Cambridge 
CB2 1PH 

R Anderson - Executive Chair 
P Larbey – CEO 
M Garner - CFO 
A Malhotra - CMO 
E Peacock – Non-Executive and Senior Independent Director 
F Bury – Non-Executive Director 
N Cruickshank – Non-Executive Director 
G D’Agostino – Non-Executive Director 

R Greenhalgh 

HSBC Bank PLC 
8 Canada Square 
London 
E14 5HQ 

Mills & Reeve LLP 
Botanic House 
100 Hills Road 
Cambridge 
CB2 1PH 

RSM UK Audit LLP 
City House 
126-130 Hills Road 
Cambridge 
CB2 1RE 

Liberum Capital 
Ropemaker Place, Level 12 
25 Ropemaker Street 
London 
EC2Y 9LY 

FTI Consulting 
200 Aldersgate 
Aldersgate Street 
London 
EC1A 4HD 

675 N. First Street 
Suite 1180 
San Jose 
California 95112 
USA 

Spline Aoyama Tokyu Building 6F,  
3-1-3 Minami-Aoyama, Minato 
Tokyo 
107-0062 

www.bango.com 

25 
 
 
 
 
                                                        
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ report 

The Directors present the Annual Report and audited financial 
statements  of  Bango  PLC  for  the  year  ended  31  December 
2020.  This  report  should  be  read  alongside  the  Bango 
Strategic report which sets out the principal risks, uncertainties 
and growth opportunities for Bango. 

The Directors and their interests 
The  Directors  who  served  Bango  during  the  year,  together 
with their beneficial interests in the shares of Bango were as 
follows: 

Ordinary shares 
of 20p each 
31 Dec 2020 
6,608,725 
R Anderson 
28,297 
P Larbey* 
3,973,271 
A Malhotra 
- 
C Rand** 
19,500 
G D’Agostino 
N/A 
M Garner*** 
N Cruickshank 
16,858 
F Bury                                      333,500 
- 
E Peacock 
- 
D Sear**** 
10,980,151 

Ordinary shares 
of 20p each 
31 Dec 2019 
6,593,725 
N/A 
3,973,271 
- 
19,500 
N/A 
- 
308,500 
- 
- 
10,894,996 

*Paul Larbey was appointed as an Executive Director on 22 January 2020.  
** Carolyn Rand resigned as a Director on 1 March 2021. 
*** Matthew Garner was appointed as an Executive Director on 1 March 2021. 
**** Non-Executive Director David Sear resigned on 22 January 2020. 

Nancy Cruickshank, Frank Bury and Gianluca D’Agostino all 
hold Bango shares but due to the size of their holdings, this is 
deemed  to  not  affect  their  independence  as  Non-Executive 
Directors.  

For Directors’ biographies and experiences see pages 23-24. 

The  Directors’  interests  in  share  options  of  Bango  were  as 
follows: 

Options to buy ordinary shares of 20p each 

Date of grant 
R Anderson 
17 September 2020 
07 April 2020 
01 October 2019 
27 March 2019 
21 September 2018 
14 March 2018 
22 September 2017 
21 March 2017 
21 September 2016 
16 March 2016 
18 September 2015 
Total 

C Rand 
17 September 2020 
07 April 2020 
01 October 2019 
27 March 2019 
03 January 2019 
Total 

Option price  31 Dec 2020  31 Dec 2019 

£1.72 
£1.22 
£1.29 
£0.93 
£1.73 
£1.73 
£2.55 
£1.15 
£0.89 
£0.43 
£0.89 

£1.72 
£1.22 
£1.29 
£0.93 
£0.90 

50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
32,500 
532,500 

50,000 
50,000 
50,000 
50,000 
100,000 
300,000 

50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
32,500 
432,500 

50,000 
50,000 
100,000 
200,000 

A Malhotra 

17 September 2020 
07 April 2020 
01 October 2019 
27 March 2019 
21 September 2018 
14 March 2018 
22 September 2017 
21 March 2017 
21 September 2016 
16 March 2016 
18 September 2015 
Total 

P Larbey 

17 September 2020 
07 April 2020 
18 September 2019 
27 March 2019 
Total 

£1.72 
£1.22 
£1.29 
£0.93 
£1.73 
£1.73 
£2.55 
£1.15 
£0.89 
£0.43 
£0.89 

50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
32,500 
532,500 

50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
50,000 
32,500 
432,500 

£1.72 
£1.22 
£1.38 
£0.93 

50,000 
50,000 
50,000 
250,000 
400,000 

50,000 
250,000 
300,000 

The share options were granted to Executive Directors under 
the Bango employee share option scheme. All share options 
are granted based on past and expected performance with 
the same conditions. Share options are granted only at market 
price  on  the  date  of  the  grant  and  vest  over  a  three  year 
period  in  twelve  equal  quarterly  instalments.  Vested  options 
will lapse unless exercised within ten years of the date of grant 
or within 90 days of an employee leaving the business unless 
otherwise agreed by the Board or unless they are dismissed, 
in which case they lapse immediately.  

The total number of Director share options which were vested 
but unexercised, and exercised in 2020 are: 

Total 
Options Held 

Vested & 
Unexercised at 31 
Dec 2020 

Exercised 
in 2020 

R Anderson  532,500 
C Rand 
300,000 
A Malhotra  532,500 
400,000 
P Larbey 

366,268 
170,444 
366,268 
116,691 

- 
- 
- 
- 

Share capital 
Details of changes in the share capital of Bango during the 
year are given in note 7 to the financial statements.  

Dividends 
The  Directors  have  not  recommended  a  dividend  (31 
December 2019: £nil). 

Research and development 
Bango has continued to invest in research and development 
in the year. As a high growth technology company, the focus 
is to develop unique technology that takes Bango forward as 
the  ubiquitous  commerce  platform  for  not  just  direct  carrier 
billing but all other forms of alternative payments that allow 
merchants  to  sell  more  goods  to  consumers.  Bango  has 
increased  its  focus  on  R&D  in  2020  taking  the  platform 
forward  with  enhancements  such  as  adding  advanced 
subscription functionality to the Bango resale proposition and 
applying  data  intelligence  to  subscription  renewals.  Further 

26 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ report 

development was undertaken on new products including the 
Bango  Marketplace 
(www.bango.ai),  Resale  and  on 
internal 
additional  Cloud  capability.  Details  of 
development work that has been capitalized in the year is in 
Note 5.3. 

the 

Directors’ indemnity arrangements 
Bango has purchased and maintained throughout the year, 
Directors’  and  Officers’  liability  insurance  in  respect  of  itself 
and its Directors. 

Employment policies 
Bango  follows  the  applicable  employment  laws  in  each 
territory  in  which  it  operates.  Bango  is  committed  to  fair 
employment  practices,  prohibits  all  forms  of  discrimination 
and  strives  to  give  equal  access  and  fair  treatment  to  all 
employees  based  on  merit.  Wherever  possible  Bango 
provides  the  same  opportunities  for  disabled  people  as  for 
others.  If  employees  become  disabled  Bango  would  make 
reasonable  efforts  to  keep  them  in  employment,  with 
appropriate  training  where  necessary.  The  Sustainability 
section  provides  a  comprehensive  statement  on  the  Bango 
THRIVE values, culture and employee engagement.    

Health and safety policies 
Bango conducts its business in a manner which ensures high 
standards of health and safety for its employees, visitors and 
the general public. Bango complies with all legal, regulatory 
and other applicable requirements. 

Going concern 
Bango had cash of £5.8M at 31 December 2020 (31 December 
2019: £2.7M) and financing debt of £0.2M (31 December 2019: 
£1.1M). Bango grew its EUS and revenue in 2020 in line with 
prior year trends, and generated cash in 2020, mainly due to 
the  stable  cost  basis  of  the  platform.  The  Board  believes, 
based  on  regular  cashflow  forecasts,  that  there  is  sufficient 
cash and resources to support both planned investments to 
grow sales, and to develop new products. For this reason, the 
going  concern  basis  has  continued  to  be  adopted  in  the 
preparation of the financial statements. 

Substantial shareholdings 
At 31 December 2020, Bango PLC had been informed of the 
following interests in addition to the interests of R Anderson 
and  A  Malhotra,  amounting  to  3%  or  more  in  the  issued 
ordinary share capital of the company: 
Holder 
Liontrust Asset Management LLP 
Herald Investment Management 
Hargreaves Lansdown Asset 
Management 
Odey Asset Management LLP 
NHN Corporation 
Stonehage Fleming Investment 
Management Ltd 
Interactive Investor Services Ltd 

Number 
11,031,633 
7,928,470 
7,877,273 

7,479,218 
5,068,638 
2,903,118 

2,846,697 

% 
14.77% 
10.61% 
10.54% 

10.01% 
6.78% 
3.89% 

3.81% 

Report, the Directors’ Report and the financial statements in 
accordance with applicable law and regulations. 

Company  law  requires  the  Directors  to  prepare  group  and 
company  financial  statements  for  each  financial  year.    The 
Directors have elected under company law and the AIM Rules 
of the London Stock Exchange to prepare the company and 
group  financial  statements  in  accordance  with  international 
accounting standards in conformity with the requirements of 
the Companies Act 2006. 

The group and company financial statements are required by 
law and international accounting standards in conformity with 
the requirements of the Companies Act 2006 to present fairly 
the financial position of the group and the company and the 
financial performance of the group.  The Companies Act 2006 
provides  in  relation  to  such  financial  statements  that 
references  in  the  relevant  part  of  that  Act  to  financial 
statements giving a true and fair view are references to their 
achieving a fair presentation. 

Under  company  law  the  Directors  must  not  approve  the 
financial statements unless they are satisfied that they give a 
true and fair view of the state of affairs of the Company and 
the Group and profit or loss of the Group for that period. In 
preparing  these  financial  statements,  the  Directors  are 
required to: 
• 

Select  suitable  accounting  policies  and  apply  them 
consistently. 

•  Make  judgements  and  accounting  estimates  that  are 

• 

• 

reasonable and prudent. 
State whether they have been prepared in accordance 
with  international  accounting  standards  in  conformity 
with the requirements of the Companies Act 2006 
Prepare the financial statements on the going concern 
basis unless it is inappropriate to presume that Bango 
will continue in business.  

responsible 

The  Directors  are 
for  keeping  adequate 
accounting  records,  that  are  sufficient  to  show  and  explain 
Bango’s transactions and disclose, with reasonable accuracy 
at any time, the financial position of Bango and enable them 
to  ensure  that  the  financial  statements  comply  with  the 
Companies  Act  2006.  They  are  also  responsible 
for 
safeguarding  the  assets  of  Bango  and  hence  for  taking 
reasonable  steps  for  the  prevention  and  detection  of  fraud 
and other irregularities. 

The Directors confirm that: 
• 

• 

In so far as each Director is aware there is no relevant 
audit  information  of  which  Bango’s  auditors  are 
unaware 
The  Directors  have  taken  all  steps  that  they  ought  to 
have  taken  as  Directors  in  order  to  make  themselves 
aware of any relevant audit information and to establish 
that the auditor is aware of that information 

Directors’ responsibility statement 
The following statement, which should be read in conjunction 
with the report of the auditor set out on page 37, is made to 
distinguish  for  shareholders  the  respective  responsibilities  of 
the  Directors  and  of  the  auditor  in  relation  to  the  financial 
statements. 

The  Directors  are  responsible  for  the  maintenance  and 
integrity of the corporate and financial information included 
on  the  Group's  website.  Legislation  in  the  United  Kingdom 
governing  the  preparation  and  dissemination  of  financial 
statements may differ from legislation in other jurisdictions. 

BY ORDER OF THE BOARD 

The  Directors  are  responsible  for  preparing  the  Strategic 

R Greenhalgh Company Secretary - 15 March 2021

27 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
Corporate governance report 

The Board 
The  Bango  Board  is  responsible  for  the  overall  strategy  for 
Bango,  promoting  shareholder  interests  and  overseeing  the 
delivery of long-term objectives. The Board provides support to 
the Bango management team, bringing experience and skills to 
complement those of management. The Board has a formal list 
of  matters  specifically  reserved  for  its  decisions  and  delegates 
authority to its various committees as required.  

Corporate Governance code 
The Board has adopted the Quoted Companies Alliance Code 
("QCA  Code").  The  Board  believes  the  pragmatic,  principles-
based  approach  to  corporate  governance  set  out  in  the  QCA 
Code is a good fit to the nature, stage and size of the business 
of Bango and the sector in which it operates.  The QCA Code 
principles support the core aims of Bango - to deliver innovative, 
reliable  products  in  a  dynamic,  collaborative  environment, 
achieving sustainable growth for all stakeholders. 

At least once every year, the Board formally reviews corporate 
governance  structures  and  practice,  to  ensure  that  Bango  has 
robust systems and procedures in place, underpinned by a strong 
corporate  culture  and  customer-focused  ethos.  Corporate 
governance matters, policies and procedures are monitored on 
an  ongoing  basis  and  updated  as  appropriate,  to  ensure  best 
practice and continued compliance. The Board is confident that 
existing governance arrangements meet the interests of Bango 
and its stakeholders.      

Bango has published disclosures against all the Principles of the 
QCA Code. Disclosures are contained either within this Annual 
Report or on the AIM Rule 26 section of:  
https://bango.com/investor/aim-rule-26/,  which  should  be 
read in conjunction with each other. 

Board composition 
The Board of Bango PLC is made up of the Executive Chair, CEO, 
CFO,  CMO,  a  Senior  Independent  Director  and  three  further 
independent  Non-Executive  Directors.  Details  of  the  Board’s 
experience and interests are shown below and demonstrate the 
range  of  skills  and  insight  that  they  bring  to  Bango  and  the 
Board.  It  is  important  that  the  Non-Executive  Directors  bring  a 
wide range of skills to the Bango Board to both challenge and 
support the Executive Directors, and to ensure that shareholders’ 
and wider stakeholders’ interests are represented. 

Ray Anderson has a very successful track record, demonstrating 
strong  entrepreneurial  flair  and  technological  vision.  He  has 
extensive experience in technology and product innovation and 
development,  and  strong  product  foresight.  His  passion  for 
Bango,  its  products  and  customers  inspires  partners,  investors 
and employees alike.  

Paul  Larbey  brings  over  20  years’  experience  in  the  telecoms 
market. He has a strong track record of successfully bringing new 
technologies  to  market,  scaling  businesses  and  driving  growth 
and profitability.  In his first year as CEO, a year during which 
Bango has worked almost exclusively remotely due to COVID-19 
restrictions,  Paul  has  continued  to  build  the  culture,  team  and 
processes necessary for Bango’s growth, delivering results ahead 

of market expectations and placing Bango in a strong position 
to deliver upon its expectations for 2021 and beyond.   

Matt  Garner  brings  many  years  of  financial  leadership  from 
managing complex global technology businesses. Having listed 
a company on  AIM as part of a dual listing, Matt has a deep 
knowledge of regulatory and compliance matters in addition to 
day to day financial leadership on a global scale. 

Anil  Malhotra  has  many  years’  experience  in  global  business 
development  and  is  central  to  attracting  and  developing 
strategic relationships with key partners. His communication skills 
drive  the  strength  of  Bango  messaging  to  both  partners  and 
investors. Anil is highly skilled at, and plays a central role in, both 
product and market strategy and success.  

Sir Eric Peacock brings a wealth of experience of both executive 
and non-executive roles across a range of sectors and industries. 
He has a strong record of success with several market-leading 
businesses  and  an  extensive  network.  His  listed  company 
experience, considered and balanced approach, and passion for 
employee  engagement and delivering shareholder  value equip 
him strongly for his role as Senior Independent Director. 

Nancy Cruickshank built her career in start-ups and fast growth 
businesses.  Her  considerable  experience  in  data  and  online 
business models, and experience of doing  business in  different 
markets  brings  valuable  insight  to  Bango.    Her  significant 
successes in technology ventures, her M&A and listed company 
experience,  and  active  involvement  in  eCommerce  bolster  the 
strength and depth of the Board’s expertise in these important 
fields. 

Frank Bury has significant experience in finance, investing in and 
managing technology businesses. This investment experience, in 
both  publicly  quoted  companies  and  entrepreneurial  ventures, 
and solid grasp of corporate governance issues, are of particular 
value  of  the  Board.  Frank  also  brings  considerable  global 
experience, especially in key Asian markets including Japan and 
Korea. 

As well as mobile and payments industry experience, Gianluca 
D’Agostino brings a detailed understanding of data monetization 
to the Board. As co-founder of The Emotion Network, focussed 
on  empowering  human  potential,  Gianluca  has  been  able  to 
drive  the  Bango  inclusion  and  diversity  agenda,  and  his 
investment and M&A experience contributed significantly to the 
successful acquisition and spin-out of the Audiens business.  

One Director identifies as female, one as non-binary, one as no 
gender  and  five  as  male.  In  addition,  the  Company  Secretary 
identifies as female. 

All Directors are  subject to election  by the  shareholders at the 
first Annual General Meeting following their appointment, and to 
re-election thereafter every three years. After nine years the Non-
Executive Directors are subject to re-election on an annual basis. 
Board  members  are  required  to  devote  as  much  time  as  is 
necessary for the proper performance of their duties. Executive 
Directors are required to work full time.  Non-Executive Directors 

28 
 
 
 
 
 
Corporate governance report 

(NED)  commitments 

are contracted to commit to 11 or more days a year but all spend 
20-30 days working for, and representing, Bango.  Non-Executive 
include  attendance  at  and 
Director 
preparation for Board and Committee meetings, oversight and 
implementation  of  governance  and  Committee  matters, 
meetings and communications with shareholders, contributing to 
and  attending  strategy  days,  meetings  with  Bango  managers 
and employees, as well as other key stakeholders and partners. 

businesses and broad experience in a range of CEO, Chair 
and Non-Executive Director roles in both public and private 
companies.  As such he was considered by the Board to be 
perfectly suited to take on this vital role.  Eric was appointed 
Senior Independent Director in January 2020. 
The  implementation  of  a  clear  delineation  of  roles  and 
responsibilities  between  Executive  Chair  and  Senior 
Independent  Director  at  board  level,  and  between  CEO 
and Executive Chair at a management level.   

• 

Role of the Chair and Chair Division of Responsibilities 
On  22  January  2020,  Ray  Anderson  succeeded  David  Sear  as 
Chair  of  the  Board.    In  line  with  corporate  governance  best 
practice,  David  Sear  resigned  as  Chair  and  as  a  Director  of 
Bango after a tenure of nine years.  

Ray Anderson transferred his CEO responsibilities to Paul Larbey, 
but maintains an executive role in business strategy focusing on 
key strategic partnerships. Therefore, in line with the QCA Code, 
before making this change, the Board sought the opinion of its 
key shareholders on board composition and succession planning.   

The  Board  also  took  advice  from  the  Company  Secretary,  its 
NOMAD  and  lawyers.    Options  for  Board  changes  and 
composition  were  discussed.  Positive  feedback  was  received 
around  the  concept  of  having  an  Executive  Chair,  with  some 
shareholders 
their  preferred 
raising 
alternative.    It  was  also  agreed  by  both  shareholders  and  the 
Board that, if an Executive Chair were to be implemented, strict 
policies and procedures must be established and monitored to 
ensure  continued  strong  and  effective  corporate  governance 
and an independent Board.   

themselves 

this  as 

To ensure the requirements for independence in the QCA Code, 
the  Board  implemented  changes  to  strengthen  Non-Executive 
governance during 2019 and 2020 with the appointment of three 
new Non-Executive Directors in that period. These new Directors 
contribute  skills  and  experience  from  a  range  of  sectors  and 
industries, and, crucially, all have strong corporate governance 
knowledge  and  expertise  from  the  public  sector.    All  Non-
Executive Directors are independent. The Board resolved that if 
it  were  to  appoint  an  Executive  Director  as  Chair,  it  must 
implement  certain  changes 
its  governance  structure. 
Accordingly, at the 2020 AGM the Articles of Association were 
amended as follows: 

to 

• 

To  formally  recognize  the  Board  position  of  Senior 
Independent Director, its role and responsibilities.   

•  Where  a  Chair  or  Deputy  Chair  also  holds  an  executive 
office, the Senior Independent Director shall be responsible 
for  overseeing  corporate  governance  matters,  including 
matters  relating  to  nominations  and  conflicts  of  interest.  
Accordingly, in such circumstances, the Senior Independent 
Director is responsible for monitoring and overseeing board 
performance. In addition, the casting vote of the Chair was 
removed. 

Working  with 
implemented the following:  

the  Company  Secretary, 

the  Board  also 

• 

The appointment of Sir Eric Peacock as Senior Independent 
Director.    Eric  has  a  wealth  of  experience  in  fast-growth 

The  Board  adopted  and  implemented  a  policy  that  strictly 
divides Board roles and responsibilities as follows: 

Executive Chair 
• 
•  Oversees  Board  direction  and  effectiveness  and  Board 

Leads the Board and chairs Board meetings 

agenda 

•  Contributes towards annual review on the performance of 
the CEO, which is undertaken  by the Senior  Independent 
Director (with additional input from all other Non-Executive 
Directors)  
Ensures information flow between management and Non-
Executive Directors 

• 

Senior Independent Director 
•  Oversees Board performance  
•  Chairs the Nominations Committee  
•  Oversees  the  performance  and  evaluation  of  the  Chair, 

• 

and the search for a new Chair if required 
Responsible for the quality of and approach to corporate 
governance, in place of the Chair 

•  Oversees the adoption, delivery and communication of the 
company’s  corporate  governance  model,  in  place  of  the 
Chair 
Sounding board and intermediary for the Chair and other 
Board members 

• 

From an operational standpoint, the role and responsibilities of 
the  Executive  Chair  and  CEO  are  clearly  defined.    In  his 
management  role,  Ray  Anderson  is  responsible  for  overseeing 
Bango’s investment in NewDeep  and for driving key projects, as 
determined by the CEO or the Board, such as the development 
of  strategic  partnerships  (including  that  with  NHN,  NewDeep’s 
majority shareholder).  As CEO, Paul Larbey is responsible for the 
delivery  of  the  business  model,  alongside  the  other  Executive 
Directors, within the strategy set by the Board.  He is responsible 
for the day-to-day operations of the business and oversees the 
performance of the CFO and the CMO, and in an operational 
and management capacity only, the Executive Chair.  The CEO 
reports to the Board and the Senior Independent Director, and 
not the Chair. 

Further safeguards have been implemented within the policy, so 
that  the  Company  Secretary  reports  directly  to  the  Senior 
Independent  Director  on  matters 
to  Corporate 
Governance. 

relating 

In relation to operational performance, risks and similar  issues, 
the  Executive  Directors,  including  (and  especially)  the  Chair, 
report  to  the  Senior  Independent  Director  and  Non-Executive 
Directors.    This  ensures  that  the  business  remains  aligned  with 
the  strategy,  and  avoids  the  risk  of  conflict  and  a  lack  of 

29 
 
 
 
 
 
 
 
 
Corporate governance report 

independent oversight on the basis that the Chair is a founder, 
a major shareholder and an Executive Director. 

Board meetings 
The  Board  meets  formally  11  times  per  year  to  discuss  the 
strategy,  direction  and  financial  performance  of  Bango.  Other 
additional Board meetings are arranged as required. The Board 
reviews  a  detailed  management  pack  each  month,  which 
contains  financial  information  as  well  as  extensive  information 
on the KPIs for Bango.  The Non-Executive Directors attend all 
Board meetings. Attendance at full Board meetings, and Audit 
(Audit Co), Remuneration (Rem Co) and Nominations (Nom Co) 
meetings for 2020 was as follows: 

Ray Anderson  
Paul Larbey 
Carolyn Rand 
Anil Malhotra 
Gianluca 
D’Agostino 
Nancy 
Cruickshank 
Eric Peacock 
Frank Bury 

Board 

11 (11) 
11 (11) 
11 (11) 
11 (11) 

11 (11) 

11 (11) 

11 (11) 
11 (11) 

Audit 
Co 
3(3)* 
3 (3)* 
3 (3)* 
3 (3)* 

3 (3) 

2 (3)* 

3 (3) 
3 (3) 

Rem 
Co 
- 
- 
- 
- 

- 

3 (3)  

3 (3)  
3 (3)  

Nom 
Co 
- 
- 
- 
2 (2) 

- 

2 (2) 

2 (2) 
- 

(x) Number of meetings held.     * By invitation of the committee 

Board performance 
Board  performance  is  essential  to  the  success  of  Bango.    The 
Board  strives  to  be  strong  and  effective,  individually  and 
collectively,  and  the  correct  mix  of  skills  and  experience  is  of 
crucial importance in achieving this. 

An  annual  appraisal  system  is  in  place  for  all  employees, 
including  the  Executive  Directors.    The  CEO  is  responsible  for 
overseeing  the  performance  of  the  CFO,  CMO  and,  in  his 
the  Executive  Chair.  The  CEO's 
management  capacity, 
effectiveness is monitored by the Board and ultimately the Senior 
Independent  Director,  and  not  the  Chair,  given  the  position  of 
Chair  is  held  by  an  Executive  Director.    The  contribution  and 
performance of all Executive Directors is monitored and overseen 
by  the  Senior  Independent  Director  and  other  Non-Executive 
Directors.   

remuneration 
to  align 

incorporates  performance-related 
Executive 
elements 
those  of  Bango 
interests  with 
shareholders.  These performance-related elements are set as a 
significant proportion  of total remuneration, to incentivize, and 
to reward success.   

their 

Non-Executive  Director  performance  is  overseen  by  the  Senior 
Independent Director in consultation with the Executive Directors.  
The Chair’s performance is reviewed by the Senior Independent 
Director in consultation with all the Directors.  The Non-Executive 
Directors' value and input to Bango is monitored to ensure they 
are  actively  contributing  to  Bango  achieving  its  strategic  and 
financial objectives.   

The performance of the whole Board is evaluated continuously. 
The  Board  believes  changes  or  actions  that  are  identified 

through this process should be actioned immediately, instead of 
waiting for an annual or bi-annual review. In the second half of 
2020  the  composition  and  performance  of  the  Board  was 
formally  reviewed,  and  the  “skills  matrix”  that  highlights  the 
contributions  of  current  Board  members,  and  areas  where  the 
Board might benefit from additional support, was reviewed and 
approved.  This  formal  review  also  identified  the  need  for  a 
Disclosures Committee, which has been formally established by 
the Board.   

Further detail on board performance may be found in the AIM 
Rule  26  section  of  the  Bango  investor  website,  located  at 
https://bango.com/investor/aim-rule-26/. 

Advisors to the Board 
During 2020, there were no internal advisors to the Board, other 
than  the  Company  Secretary,  who  also  acts  as  Bango  Senior 
Counsel.  The  Company  Secretary  supports  and  advises  the 
Board  on  matters  relating  to  corporate  governance,  AIM  and 
industry  compliance,  as  well  as  wider  legal  matters,  such  as, 
during 2020, considerations, uncertainties, opportunities and risks 
surrounding  the  Covid-19  pandemic.  The  Company  Secretary 
ensures  the  Board  and  its  sub-committees  meet  regularly  and 
oversees and monitors agenda items.  The CFO keeps the Board 
updated  on  accounting,  finance  and  taxation  changes  and 
practices.   

In addition to the advisors listed on page 25, and as part of its 
review of Executive Remuneration and remuneration policy, the 
Remuneration  Committee  appointed  FIT  Remuneration 
Consultants  LLP  to  undertake  a  review  of,  and  to  benchmark, 
Executive Director remuneration.  Further details are set out on 
page 34 in the Remuneration Committee report.   

During 2020 Bango appointed PWC and Mills & Reeve to advise 
on  the  investment  by  NHN  Corporation  in  both  Bango  and 
NewDeep. Bango sought further advice from Mills & Reeve and 
Grant Thornton on the finance and legal aspects of its strategic 
partnership with TPAY Mobile, announced in January 2021.  

Early in 2021 Bango changed its Nominated Advisor (“NOMAD”) 
to  Liberum  Capital  Limited.  finnCap  Ltd  acted  as  Bango’s 
NOMAD  during  2020,  up  until  Liberum’s  appointment.  Other 
than FIT and finnCap, and those advisors listed here, no further 
external advisors were appointed by either the Board or any of 
its  sub-committees  during  2020,  and  the  Board  did  not  seek 
external advice on any other significant matter.  

Communications with shareholders 
The  Board  recognizes  the  importance  of  regular  and  effective 
communication  with  shareholders.  The  primary  forms  of 
communication are: 
• 
• 

Information provided at: https://bango.com/investor/ 
The  annual  and  interim  statutory  financial  reports  and 
associated investor and analyst presentations and reports. 
•  Announcements  relating  to  trading  or  business  updates 

• 

released to the London Stock Exchange. 
The Annual General Meeting which provides shareholders 
with an opportunity to meet the Board of Directors and to 
ask questions relating to the business. 

30 
 
 
 
 
 
  
 
Further detail on Bango corporate culture and how it works in 
practice,  including  information  on  employee  engagement, 
diversity  and  inclusion,  can  be  found  within  the  Sustainability 
section as well as the AIM Rule 26 section of the Bango investor 
website,  located  at  https://bango.com/investor/aim-rule-26/. 
All  these  measures  contribute  towards  minimizing  risk  and 
uncertainty. 

Directors’ skills 
The  Executive  Directors  are  treated  no  differently  to  any  other 
employee;  the  skills  they  bring  to  Bango,  and  their  ongoing 
personal development, are central to the success of Bango. As 
with all other employees, the Executive Directors are required to 
actively  identify  and  undertake  training  as  necessary.  Training 
extends not just to the ongoing enhancement of professional or 
technical  skills,  but  also  to  wider  skills,  such  as  management 
training,  communication  skills,  and  similar.  Bango  conducts 
regular training sessions for all employees (which the Executive 
Directors attend), conducted by an external consultant, covering 
the THRIVE values.  The Non-Executive Directors are responsible 
for  ensuring  their  skillsets  are  kept  updated  as  required.  In 
addition  to  the  ongoing  advice  provided  by  the  Company 
Secretary and CFO referred to within the Advisors to the board 
section  above,  industry-specific  updates  are  delivered  to  the 
Board by the relevant expert, be it a Director, an employee or an 
independent expert. 

investor 

website, 

Further details on Corporate Governance  
This document should be read in conjunction with the Corporate 
Governance disclosures set out in the AIM Rule 26 section of the 
at 
Bango 
https://bango.com/investor/aim-rule-26/.  Those  QCA  Code 
principles  not  covered  in  detail  in  this  Annual  Report,  which 
include detail on meeting shareholder needs and expectations, 
taking into account wider stakeholder and social responsibilities, 
more  detail  on  board  performance  evaluation,  governance 
structures and processes and shareholder communications, are 
covered in those website disclosures. 

located 

Index to Corporate Governance Disclosures 
An  index  of  all  disclosures  required  by  the  QCA  Code  can  be 
found on the AIM Rule 26 section of the Bango investor website, 
located at https://bango.com/investor/aim-rule-26/ 

Ray Anderson, Executive Chair;  
Eric Peacock, Senior Independent Director 

Corporate governance report 

Strategy days are held annually. All shareholders are welcome 
to attend strategy days, at which members of the Board present 
the  Bango  strategy  and  are  available  to  take  questions  from, 
and  communicate  with,  shareholders  face  to  face.  The  2020 
strategy day was held successfully in January, before the onset 
of the Covid-19 pandemic. The 2021 strategy day is scheduled to 
take place on the day of the Bango AGM, with arrangements to 
be  determined  nearer  the  time,  dependent  on  the  status  of 
government working and social distancing restrictions. 

All  statutory  financial  reports,  as  well  as  accompanying 
presentations are published on https://bango.com/investor and 
are made available on a timely basis. 

Additional Board committees 
In line with best practice Bango has sub committees to focus on 
specific  areas  of  good  corporate  governance.  Separate 
Remuneration, Audit and Nominations Committees hold regular 
meetings  and  are  each  chaired  by  a  different  Non-Executive 
Director, with the Senior Independent Director in attendance.  

In 2021 a disclosures committee was formed under the chair of 
Anil  Malhotra,  CMO,  with  the  CFO  and  Company  Secretary 
comprising the other members. The committee is tasked with the 
ongoing consideration and assessment of matters that may be 
or  become  price  sensitive  and  therefore  may  warrant  insider 
status or require announcement to the market. Advice is sought 
from Bango’s NOMAD and  solicitors on this important area  of 
focus as appropriate. 

The  members  of  all  Bango  committees  are  assessed  carefully 
and reviewed annually. All members are considered to have the 
appropriate knowledge and  skills to complete their tasks. They 
may seek advice and guidance from external parties as required. 

Corporate culture 
Bango has a strong corporate culture which is consistent with its 
objectives,  strategy  and  business  model.  The  Bango  THRIVE 
values set out the core values that Bango aspires to, these are: 

Compliance  with  Bango  policies  and  the  THRIVE  values  is 
actively monitored by senior management and implementation 
is overseen by the Board. Management reports are  scrutinized 
at  the  monthly  Board  meetings.  In  addition,  key  management 
personnel are invited to present to board meetings on specific 
areas of focus, or when key issues of concern arise, and report 
to  the  Board  when  appropriate.  As  highlighted  in  the 
Sustainability section on page 11, employee engagement surveys, 
which cover all aspects of the business, are conducted annually 
by  an  external  human  resources  specialist,  and  their  results 
reported  to  the  Board.  Where  suggestions  for  improvement  or 
concerns are raised, these are followed up by management who 
are accountable to the Board for implementation. 

Corporate  culture  has  Board-level  visibility  and  involvement. 
Board  members  have  open  access  to  people  and  information 
across  Bango,  and  employees  themselves  can  access  Board 
members if they wish.   

31 
 
 
 
 
 
The key features of Bango’s internal controls are: 

•  A clearly defined organizational structure with appropriate 

• 

• 

• 

delegation of authority. 
The approval by the Board of a one-year budget, including 
financial 
income  statements,  statements  of 
monthly 
position and cash flow statements. The budget is prepared 
in conjunction with senior managers to ensure targets are 
feasible. 
The business plan is updated  on a periodic basis to take 
into account the most recent forecasts. On a monthly basis, 
actual  results  are  compared  to  the  latest  forecast  and 
market  expectations  and  presented  to  the  Board  on  a 
timely basis. 
Regular  reviews  by  the  Board  and  by  the  senior 
management team of key performance indicators. 

•  Dual authority is required for all bank payments. Payments 
are  not  permitted  without  an  approved  invoice  signed  in 
accordance  with  the  Bango  Delegation  of  Authority 
document. 
Reconciliations  of  key  statement  of  financial  position 
accounts  are  performed  and  independently  reviewed  by 
the finance team. Wherever possible segregation of duties 
is implemented to provide additional comfort and support 
on all finance processes. 

• 

•  All employees must go through initial and periodic security 
screening  in  line  with  requirements  from  Bango’s  key 
customers.  

•  Appropriate security and virtual checks are in place at all 
Bango  systems,  locations  and  wherever  Bango  people 
work to protect Bango’s assets (fixed and intangible).  
•  Appropriate  whistleblowing  and  escalation  points  are 
established and communicated to staff to provide a safe 
and secure forum for employees to escalate matters.  

•  A business continuity plan is documented and in place. 

The Board in conjunction with the Audit Committee keeps under 
review  Bango’s  internal  control  system  on  a  periodic  basis.  An 
internal cross functional Infosec team also meets periodically to 
review the controls and processes in place for Bango.  

Frank Bury 
Audit Committee Chair 

Audit committee report 

The Audit Committee comprises the Senior Independent Director, 
Eric Peacock, and two other Non-Executive Directors, Frank Bury 
and Gianluca D’Agostino. The Audit Committee has considerable 
strength  and  depth  in  management  and  financial  experience 
across  a  broad  range  of  industries  and  sectors,  from  both  the 
private and public sector, and is chaired by Frank Bury, who has 
over 25 years of experience in finance. 

Responsibilities 
The Audit Committee meets at least twice a year to review the 
independent audit report and  the wider responsibilities set out 
below:  

•  Monitor and challenge the integrity of the financial systems 

and statements of Bango.  

•  Oversee Bango’s corporate reporting, internal controls and 

risk management systems. 

•  Assess and report to the Board on performance, identifying 
any matters in respect of which it considers that action or 
improvement is required. 
Ensure  a  formal  channel  is  available  for  employees  and 
other stakeholders to express any complaints in respect of 
financial accounting and reporting. 

• 

External Audit 
In  relation  to  Bango’s  external  auditors  the  key  responsibilities 
are: 

•  Make recommendations to the Board, for it to put to the 
the 
shareholders 
their  approval 
appointment  of  the  external  auditor  and  to  approve  the 
remuneration  and  terms  of  reference  of  the  external 
auditor. 

relation 

for 

to 

in 

•  Discussion of the nature, extent and timing of the external 
auditor’s  procedures  and  discussion  of  the  external 
auditor’s findings. 
Review  and  monitor  the  external  auditor’s  independence 
and objectivity and the effectiveness of the audit process. 
•  Develop and implement policy on the engagement of the 

• 

external auditor to supply non-audit services. 

The CFO and, as appropriate, other Executive Directors maintain 
an ongoing dialogue with all members of the Audit Committee 
(and  the  wider  Board)  and  work  closely  with  the  Committee 
Chair in particular to ensure the continued effectiveness of the 
financial  systems  and  statements  of  Bango  and  the  ongoing 
performance, independence and objectivity of Bango’s external 
auditors, RSM UK Audit LLP. 

External auditors and their performance are formally evaluated 
by  the  Board  after  the  delivery  of  both  interim  and  year  end 
results.  Consideration  is  given  to  their  ongoing  suitability  as 
auditor, as well as requirements for auditor rotation. 

Internal control procedures 
The Board is responsible for Bango’s system of internal controls 
and  risk  management,  and  for  reviewing  the  appropriateness 
and effectiveness of these systems having regard to the nature 
and  complexity  of  Bango,  its  business,  and  the  risks  it  faces. 
These systems are designed to manage, rather than eliminate, 
the risk of failure to achieve business objectives.  

32 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
During 2020 the Nominations Committee undertook a review of 
board  composition  and  identified  no  significant  gaps  in  the 
experiences  and  capabilities  of  the  Board.  The  Committee 
supports  the  view  that  the  Board  would  benefit  from  greater 
exposure to global tech companies and markets – particularly in 
the United States and/or  Asia - and would therefore define  a 
role  for  an  additional  Non-Executive  Director  who  could  bring 
this  exposure  to  the  Board.  The  Nominations  Committee,  with 
the support of the wider Board, is in the process to identifying 
suitable candidates. As with all senior appointments, the process 
will consider suitably qualified female candidates in particular, to 
ensure  Bango  continues  its  strong  track  record  of  fostering 
diversity and representation at all levels in the business.  

Eric Peacock 
Nominations Committee Chair and Senior Independent Director

Nominations committee reports 

The  Bango  Nominations  Committee  is  a  sub-committee  of  the 
Board  of  Directors,  tasked  with  evaluating  board  composition 
and  performance,  and  managing  appointments  to  the  Board 
when required. 

Composition 
The Nominations Committee is composed of two Non-Executive 
Directors,  Eric  Peacock  and  Nancy  Cruickshank,  and  one 
Executive  Director,  Anil  Malhotra  (CMO).  The  Committee  is 
supported by the Company Secretary. 

The  Nominations  Committee  meets  at  least  twice  a  year,  and 
more often if needed to consider changes to the composition of 
the Board. 

Responsibilities 
The Committee’s main role and responsibilities are as follows: 

• 
• 

• 
• 

• 
• 

To review the make-up and skill set of the Board 
To make recommendations to the Board regarding board 
composition 
To oversee and monitor board member performance 
To  identify  any  areas  of  Board  operation  that  need 
additional support or strengthening 
To manage appointments to the Board as needed 
To  ensure  that  succession  planning  is  developed  and 
reviewed 

2020 Activities 
During 2020 the Committee reviewed the configuration of Board 
roles following the 2019/2020 appointment of new directors. 

The Nominations Committee considered the strengths of Board 
members  and  proposed  changes  to  the  Board  that  were 
reviewed  and  formalized  in  January  2020.  The  changes  were: 
Paul  Larbey  became  CEO  and  was  officially  appointed  to  the 
Board. Ray Anderson became Executive Chair, succeeding David 
the  Nominations  Committee 
Sear.  At 
recommended  the  appointment  of  a  non-Executive  Director  to 
the  role  of  Senior  Independent  Director,  who  could  exercise  a 
casting vote in the event of an equal split of votes at the Board. 
Eric Peacock was proposed and accepted for the role of Senior 
Independent Director. 

the  same 

time, 

The  Senior  Independent  Director’s  role  as  Chair  of  the 
Nominations  Committee  is  important  at  Bango  given  the 
Executive role undertaken by the Chair. The Senior Independent 
Director  oversees  the  performance  of  the  Executive  Chair, 
ensuring  the  independence  and  integrity  of  the  wider  Board. 
Further  detail  on  the  division  of  roles  and  responsibilities  as 
between  the  Chair  and  Senior  Independent  Director  and  the 
measures taken to ensure the integrity and independence of the 
Board may be found within the Corporate Governance report. 

The effectiveness of this split between Executive Chair, CEO and 
Senior Independent Director was reviewed  by the Nominations 
Committee at the end of 2020. The Committee agreed that this 
structure had worked very effectively during the year, with clear 
divisions of roles and responsibilities. 

33 
 
 
 
 
 
 
Remuneration committee report 

Composition 
The Remuneration Committee comprises of three Non-Executive 
Directors – Eric Peacock (Senior Independent Director), Frank 
Bury and Nancy Cruickshank, who acts as Chair. The 
Committee meets at least twice a year and may meet more 
frequently if required. The Committee is supported by the 
Company Secretary, who provides information, assistance and 
advice as required. 

Responsibilities 
The Committee’s main role and responsibilities are as follows: 

• 

• 

• 

• 

To  review,  and  determine  on  behalf  of  the  Board, 
remuneration  policy,  and  the  specific  remuneration  and 
incentive packages for each of Bango’s Executive Directors. 
To  review  and  make  recommendations  to  the  Board  in 
respect of the design of remuneration structures and levels 
of  pay  and  other  incentives  for  employees  of  Bango, 
including share option awards and any adjustments to the 
terms of share ownership and share option schemes. 
To be responsible for reporting to Bango’s shareholders in 
relation  to  remuneration  policies  applicable  to  Bango’s 
Executive Directors. 
To  monitor  and  approve  the  grants  of  all  share  option 
schemes to employees. 

The Committee may invite the CEO and CFO to attend meetings 
of  the  Remuneration  Committee.  The  CEO  is  consulted  on 
proposals relating to the remuneration of the CFO and of other 
senior  executives  of  the  Group.  The  CEO  and  CFO  are  not 
involved in setting their own remuneration. 

The Committee may use remuneration consultants to advise it in 
setting  remuneration  structures  and  policies.  The  Committee  is 
exclusively responsible for appointing  such consultants and for 
setting their terms of reference. 

The Committee’s terms of reference are reviewed and approved 
by  the  Board.  These  are  available  for  inspection  at  Bango’s 
registered office. 

incentives  and  reward 

Remuneration policy 
Bango’s  policy  on  remuneration  is  to  provide  a  package  of 
benefits  to  all  employees,  including  salary,  pension  and  share 
options,  which  provide 
individual 
contributions  to  Bango’s  overall  performance  appropriately, 
while avoiding paying more than is necessary for this purpose. 
The  Committee  considers  Executive  remuneration  packages  of 
comparable companies when  making recommendations to the 
Board  while  aligning  closely  to  the  package  offered  to  other 
Bango  employees.  Bango  offers  a  base  salary,  performance 
related  bonuses,  as  well  as  share  options  and  a  workplace 
pension to Executive Directors. Executive Director remuneration 
and policy is reviewed annually by the Committee to ensure the 
package offered is appropriate both to support the delivery of 
Bango strategy and objectives in the short,  medium and long-
term,  and  to  retain  and,  where  necessary,  recruit,  high  quality 
executives. It considers the nature of Bango’s business, as well as 
its  size  and  growth-oriented  nature.  Packages  are  intended  to 
both reward and incentivize thereby ensuring that the Executive 
Directors are motivated to continue to deliver sustainable growth 

in shareholder value and are aligned with the long-term interests 
of shareholders. 

As  highlighted  in  the  2019  Annual  Report,  during  2019,  the 
Committee  undertook  a  review  of  remuneration  policy  and 
appointed  FIT  Remuneration  Consultants  LLP  (“FIT”)  to  review 
and benchmark the Executive Directors’ salaries and benefits. FIT 
benchmarked  against  a  pan-sector  group  of  60  AIM  listed 
companies  with  a  comparable  market  capitalization.  Market 
capitalization  was  considered  to  be  the  best  benchmark, 
reflecting  a  holistic  valuation  based  on  the  market’s  view  of 
future prospects, as well as current trading. 

Annual salary 
The  2019  FIT  benchmarking  exercise  concluded  that  the  fixed 
element of remuneration for both the CEO and the CMO ranked 
in  the  lower  quartile,  even  taking  into  account  their  individual 
shareholdings. Fixed remuneration of the CFO was found to be 
competitive with the median position. No changes were made to 
the  salaries  paid  to  the  CEO,  CFO  or  CMO  during  2020.  The 
salary  of Ray Anderson was reviewed upon his transition from 
CEO to Exec Chair and it was considered by the Remuneration 
Committee that no change was required, given his contribution 
to  the  Board  as  Chair,  his  experience  and  value  to  Bango,  as 
well  as  his  wider,  significant  contribution  to  Bango  in  his 
management and strategic capacities. 

Bonus scheme 
Performance-related elements of remuneration are designed to 
align  the  interests  of  Executive  Directors  with  those  of 
shareholders and accordingly are set as a significant proportion 
of total remuneration. The awarding of a bonus is based upon a 
series  of  performance  criteria  set  by  the  Remuneration 
Committee, including financial and non-financial criteria. These 
success  factors  are  linked  to  the  long-term  development  of 
Bango.  The  success  factors  include  company  financial  goals 
(such  as  EUS  targets,  revenue  and  profitability)  shared  by  all 
Directors and individual targets for each Director based on their 
roles and responsibility. 

The Board reserves the right to enforce claw back terms related 
to the bonus if it is discovered that any of the terms under 
which the bonus was granted change. 

FITs  review  of  the  performance-related  elements  remuneration 
confirmed  that  the  policy  applied  is  appropriate  and  bonuses 
paid to Executive Directors are in line with market median levels. 

In 2020 the bonus scheme was structured as follows:- 

90% of the bonus target was common to all Executive Directors 
and  was  based  on  the  achievement  of  financial  metrics. 
Minimum, target and maximum levels were set for each metric. 
Below the minimum, the payout was zero, where the target was 
met,  the  payout  was  100%,  and  if  the  maximum  metric  was 
exceeded  the  payout  was  up  to  150%.  In  2020  the  Executives 
Directors  earned  118%  of  the  bonus  target  for  these  common 
financial targets. The metrics and results were split as follows: 

34 
 
 
 
 
 
 
 
Remuneration committee report 

Financial Metric 
Revenue 
EUS 
Adj EBITDA 

Bonus Weighting 
40% 
30% 
20% 

Result 
57% 
31% 
30% 

The  final  10%  of  the  bonus  target  was  based  on  individual 
objectives specific to each Executive. The results were as follows: 

Individual Objectives 
Exec Chair 
CEO 
CMO 
CFO 

Result 
5% 
8.5% 
9% 
6% 

Share options 
Bango considers that active participation in a share option plan 
is an effective means of incentivizing and retaining high quality 
people.  The  rules  governing  the  Bango  share  option  scheme 
remain  substantially  the  same  as  those  first  adopted  in  2005 
when Bango listed on AIM, and are still considered appropriate 
given the size and growth nature of Bango. Options lapse after 
10 years and there is a 12% maximum dilution at any point. 

Alongside  all  employees,  Executive  Directors  are  eligible  to 
participate  in  the  share  option  scheme  on  completion  of  an 
agreed  probationary  period.  In  accordance  with  corporate 
governance  best  practice,  Non-Executive  Directors  are  not 
granted share options. 

In January 2021 Bango sought independent advice from FIT on 
the  structure  and  implementation  of  its  share  option  policy  as 
regards the Executive Directors. This review concluded that it was 
not necessary to make any changes to the existing plan from a 
corporate governance perspective, and highlighted practical and 
commercial advantages to certain key elements. 

Share  options  are  granted  following  a  review  of  staff 
performance  by  the  wider  leadership  team.  The  Remuneration 
Committee  then  approves  the  overall  size  of  the  grant  for 
employees and sets the option levels for the Executive Directors. 
Share  options  may  only  be  granted  after  approval  by  the 
Committee  and  in  line  with  the  restrictions  set  out  under  the 
Bango share option scheme rules. All options are granted at the 
market rate at the date of grant. The Directors therefore see no 
value in their share options unless Bango performs well, and the 
market price of Bango shares rises. The scheme administered by 
Bango does not provide for the repricing of options if the share 
price  falls,  and  no  other  form  of  compensation  is  provided  for 
any  such  loss  of  value.  Indeed,  in  these  circumstances  the 
Executive Directors not only lose the benefit of their options, they 
are also likely to see a reduction in any bonus paid to them if the 
fall in share price is for reasons aligned with any failure to meet 
their targets. The interests of the Directors are therefore aligned 
with those of shareholders to deliver sustained, medium to long 
term growth. 

The number of options awarded to all staff, including Executive 
Directors, is directly related to their contribution to Bango and its 
future growth. The number of options granted to the Executive 

Directors  is  generally  fixed.  The  Directors  are  therefore  not 
influenced by short-term progress or share price at the time of 
grant.  

Bango grants options at six monthly intervals. This provides an 
ongoing incentive and is designed to retain staff (including the 
Executive Directors) as it provides options at a range of prices – 
as visible from the option grant prices listed within the Directors’ 
report on page 26. It also mitigates the danger of “underwater” 
options becoming de-motivating. 

Options vest in equal tranches over a period of three years from 
the date of grant. Options vest over a 3-year period in-line with 
standard  practice  in  global  tech  companies  and  to  ensure 
consistency  of  implementation  of  the  scheme  across  all  of 
Bango.  The  plan  rules  contain  certain  conditions  around  the 
exercise and vesting of options.  

The scheme administered by Bango is an EMI scheme. However, 
the  vast  majority  of  options  held  by  the  Executive  Directors 
(>95%) do not benefit from EMI status. Bango policy is to ensure 
that  those  whose  share  option  grants  are  lower  in  number 
benefit from the tax advantages afforded by the EMI scheme in 
preference to those who receive a higher number. The benefits 
afforded  by  these  tax  advantages,  and  therefore  the  value  to 
the  share  options  themselves,  are  therefore  reduced  for  the 
Executive Directors. 

Further details of the option plan and outstanding options as at 
31 December 2020 are given in note 7 to the financial statements. 

Details of the share options and shares held by the Directors of 
Bango are shown in the Directors’ report on page 26. 

Pensions 
Executive  Directors  may  participate  in  the  Bango  defined 
contribution  pension  scheme  or  chose  to  pay  into  their  own 
private  pension  scheme.  In  line  with  requirements  for  all 
employees the pension contribution is 5% under auto-enrolment 
rules. There have been no changes to the Bango pension policy 
in the year and there are no unfunded pension contributions in 
the year. 

Non-Executive Directors are not able to participate in the 
Bango pension scheme. 

Payments for Loss of Office 
There were no payments made to any previous directors for loss 
of office in 2020. 

Service agreements 
The Executive Directors have service agreements with Bango.net 
Ltd  which  were  refreshed  in  early  2021  to  ensure  continued 
alignment with industry best practices. The agreements include 
non-compete,  non-poaching,  garden  leave  and  confidentiality 
clauses, and mutual three-month notice periods. 

35 
 
 
 
 
 
 
 
Remuneration committee report 

Non–Executive Directors 
The remuneration of the Non-Executive Directors is determined 
by the Executive Directors. Their appointments can be terminated 
on three months’ notice in writing by Bango. 

Implementation of Remuneration policy in 2021 
FIT undertook a further review of Executive remuneration at the 
end  of  2020  as  a  part  of  the  Remuneration  Committee’s  own 
review on remuneration for the financial year 2021. After careful 
consideration  of  the  existing  package,  the  findings  of  FIT,  and 
the performance of and contributions made by the Executives, 
as  well  as  the  success  of  Bango  in  2020,  the  Remuneration 
Committee determined as follows. 

In 2021 the bonus scheme will remain similar to the scheme used 
Directors’ emoluments 
Details of remuneration in respect of the Directors is as follows: 

in 2020 with Revenue and EBITDA being common measures for 
all Executive Directors and making 90% of the target bonus, the 
remaining  10%  being  based  on  personal  objectives.  Minimum 
targets are set below which the payout is zero. Maximum targets 
allow  for overachievement to  a maximum  of 150%. In 2021 the 
target  bonus  for  all  Executive  Directors  will  be  30%  of  base 
salary. 

In 2021 no change is anticipated to the Exec Chair or CFO salary 
(Matt Garner was appointed as CFO on 1 March 2021). The CMO 
salary  will  be  determined  by  the  CEO  in  accordance  with  the 
wider  remuneration  policy  and  taking  into  account  industry 
benchmarks.  The  CEO  salary  will  be  determined  by  the 
Remuneration Committee taking a progressive approach based 
on achievement of a number of objective measures. 

31 December 2020 

R Anderson 
P Larbey* 
A Malhotra 
C Rand  
G D’Agostino  
F Bury*** 
N Cruickshank 
E Peacock*** 
D Sear** 

Wages and salaries 
£ 
212,000 
212,000 
175,000 
145,000 
22,500 
24,288 
22,500 
24,288 
5,167 
842,743 

Variable pay**** 

£ 
40,500 
34,020 
40,500 
12,500 
- 
- 
- 
- 
- 
127,520 

Pension and other benefits 
£ 
8,883 
8,883 
8,104 
42,944 
- 
- 
- 
- 
- 
68,814 

Total 

£ 
261,383 
254,903 
223,604 
200,444 
22,500 
24,288 
22,500 
24,288 
5,167 
1,039,077 

*Paul Larbey was appointed as an Executive Director on 22 January 2020. 
** Non-Executive Director David Sear resigned on 22 January 2020. 
*** Frank Bury and Eric Peacock were appointed as Directors on 3 December 2019. The 2020 figure includes payment for the part 
month served in December 2019. 
**** Variable pay for 2019 results, paid in 2020. 

31 December 2019 

R Anderson 
A Malhotra 
C Rand  
M Rigby* 
G D’Agostino  
D Sear** 
N Cruickshank 

Wages and salaries 
£ 
198,919 
162,619 
144,379 
8,625 
22,500 
62,000 
22,500 
621,542 

Variable pay*** 

£ 
50,000 
50,000 
- 
- 
- 
- 
- 
100,000 

Pension and other benefits 
£ 
8,317 
7,525 
46,870 
- 
- 
- 
- 
62,712 

Total 

£ 
257,236 
220,144 
191,249 
8,625 
22,500 
62,000 
22,500 
784,254 

During 2019 Bango was invoiced £18,700 by Egan and Talbot Limited, a company of which Martin Rigby is a Director. The amount 
invoiced relates to consultancy work carried out by Martin Rigby in the year. 
* Non-Executive Director Martin Rigby resigned on 17 May 2019. 
** Non-Executive Director David Sear resigned on 22 January 2020. 
**** Variable pay for 2018 results, paid in 2019. 

Nancy Cruickshank 
Remuneration Committee Chair 

36 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent auditor’s report to the members of Bango PLC 

Opinion 

We have audited the financial statements of Bango PLC (the ‘parent company’) and its subsidiaries (the ‘group’) for the year ended 
31  December  2020  which  comprise  the  consolidated  and  company  statements  of  financial  position,  consolidated  statement  of 
comprehensive  income,  consolidated  and  company  cash  flow  statements,  consolidated  and  company  statements  of  changes  in 
equity and notes to the financial statements, including significant accounting policies. The financial reporting framework that has 
been applied in their preparation is applicable law and International Accounting Standards in conformity with the requirements of 
the Companies Act 2006 and, as regards the parent company financial statements, as applied in accordance with the provisions of 
the Companies Act 2006. 

In our opinion:  

• 

• 

• 

• 

the  financial  statements  give  a  true  and  fair  view  of  the  state  of  the  group’s  and  of  the  parent  company’s  affairs  as  at  31 
December 2020 and of the group’s profit for the year then ended; 
the  group  financial  statements  have  been  properly  prepared  in  accordance  with  International  Accounting  Standards  in 
conformity with the requirements of the Companies Act 2006; 
the parent company financial statements have been properly prepared in accordance with International Accounting Standards 
in conformity with the requirements of the Companies Act 2006 and as applied in accordance with the Companies Act 2006; 
and 
the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. 

Basis for opinion 

We  conducted  our  audit  in  accordance  with  International  Standards  on  Auditing  (UK)  (ISAs  (UK))  and  applicable  law.  Our 
responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements 
section of our report. We are independent of the group and parent company in accordance with the ethical requirements that are 
relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard as applied to SME listed entities and 
we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide a basis for our opinion. 

Conclusions relating to going concern 

In  auditing  the  financial  statements,  we  have  concluded  that  the  directors’  use  of  the  going  concern  basis  of  accounting  in  the 
preparation  of  the  financial  statements  is  appropriate.  Our  evaluation  of  the  directors’  assessment  of  the  group’s  and  parent 
company’s ability to continue to adopt the going concern basis of accounting included: 
• 
• 
• 
• 

understanding how the cash flow forecasts for the going concern period had been prepared and the assumptions adopted; 
testing of the integrity of the forecast model to ensure it was operating as expected; 
challenging the key assumptions within the forecast with agreement to supporting data where possible; 
review and consideration of the appropriateness of the sensitivity analysis performed by management and available actions 
should performance be behind expectations. 

We note the strength of the balance sheet at 31 December 2020 with £5.8 million of cash and cash equivalents which, along with 
projected revenue growth, mean that the group is expected to be able to comfortably operate within its existing banking facilities.  

Based  on  the  work  we  have  performed,  we  have  not  identified  any  material  uncertainties  relating  to  events  or  conditions  that, 
individually or collectively, may cast significant doubt on the group’s or the parent company’s ability to continue as a going concern 
for a period of at least twelve months from when the financial statements are authorized for issue. 

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of 
this report. 

37 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent auditor’s report to the members of Bango PLC 

Summary of our audit approach 

Key audit matters 

Group 

• Revenue recognition 
• Development cost capitalization 
• Disposal of 60% of Bango Deep Limited (now NewDeep Limited) 
Parent Company 

• Disposal of 60% of Bango Deep Limited (now NewDeep Limited) 

Materiality 

Group 

•  Overall materiality: £189,000 (2019: £200,000) 
•  Performance materiality: £141,750 (2019: £150,000) 
Parent Company 

•  Overall materiality: £95,000 (2019: £80,000) 
•  Performance materiality: £71,250 (2019: £60,000) 

Scope 

Our audit procedures covered 98% of revenue, 99% of total assets and 100% of 
group profit before tax. 

Key audit matters 

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the group and parent 
company financial statements of the current period and include the most significant assessed risks of material misstatement (whether 
or  not  due  to  fraud)  we  identified,  including  those  which  had  the  greatest  effect  on  the  overall  audit  strategy,  the  allocation  of 
resources in the audit and directing the efforts of the engagement team. These matters were addressed in the context of our audit 
of the group and parent company financial statements as a whole, and in forming our opinion thereon, and we do not provide a 
separate opinion on these matters.  

Revenue recognition 

Key audit matter description 

Under International Auditing Standards there is a rebuttable presumed risk of fraud that revenue 
may be misstated due to improper revenue recognition.  

For  the  more  complex  contracts  involving  multiple  services,  there  is  management  judgement 
required to determine the distinct performance obligations and in the allocation of consideration 
to each of these obligations in line with the requirements of IFRS 15 “Revenue from Contracts with 
Customers”.    

How the matter was 
addressed in the audit 

We considered the controls over the determination of end user spend and the corresponding 
billing of revenue. In addition, we performed cut-off testing and substantive testing procedures 
to  validate  the  recognition  of  revenue  throughout  the  year  was  in  line  with  contractual 
arrangements.  

We reviewed and challenged management’s assessment of the performance obligations and the 
allocation of consideration to the performance obligations for a sample of contracts including 
the  larger  and  more  complex  agreements.      The  main  judgements  surrounded  whether  the 
performance obligations for connection activities and the sale of software licenses were distinct 
or connected with other services in the agreements. 

We  also  considered  the  adequacy  of  the  Group’s  revenue  recognition  accounting  policy  as 
disclosed in note 3.12 and the judgements disclosed in note 3.22. 

38 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent auditor’s report to the members of Bango PLC 

Development cost capitalization 

Key audit matter 
description 

The internal development costs capitalized are disclosed in note 5.3. 

The group incurs expenditure on the development of its software and products which 
are capitalized if certain criteria are met in accordance with IAS 38 “Intangible Assets”.    

We focus on the capitalization of development costs due to the impact on reported 
earnings and the judgements involved in assessing whether the IAS 38 criteria for 
capitalization have been met. 

How the matter was 
addressed in the audit 

We  confirmed  our  understanding  of  management’s  basis  for  capitalizing 
development costs, updated our understanding of key existing and new projects and 
determined whether the costs had been appropriately capitalized in accordance with 
IAS 38.  

Our  procedures  included  an  assessment  over  the  appropriateness  of  any 
management  judgements  including  the  future  expected  economic  benefit  of 
capitalized  projects  and  substantive  testing  of  the  costs  capitalized.  We  also 
assessed  the  reasonableness  of  the  amortization  policies  in  place  and  potential 
impairment.  

We  also  considered  the  adequacy  of  the  Group’s  research  and  development 
accounting policy as disclosed in note 3.5 and the judgements disclosed in note 3.22. 

Disposal of 60% of Bango Deep Limited (now NewDeep Limited) 

Key audit matter 
description 

On  6  April  2020,  the  group  lost  control  of  Bango  Deep  Limited  following  a  share 
issue by Bango Deep Limited (now NewDeep Limited) which resulted in NHN Corp 
owning  60%  of  the  share  capital.      As  part  of  the  deal  the  group  obtained  the 
ongoing rights to utilize certain proprietary software.  

In order to determine the profit on disposal of the 60% shareholding, management 
were required to value the software acquired and the remaining 40% shareholding.   
There is judgement involved in the valuation of such assets. 

How the matter was 
addressed in the audit 

We  reviewed  and  challenged  the  reasonableness  of  the  approach  taken  by 
management  to  value  the  acquired  intangible  assets  and  the  remaining  40% 
shareholding.  This involved the use of our valuation specialists. 

We considered whether the resulting profit on disposal had been correctly calculated 
and appropriately disclosed as part of discontinued activities. 

Our application of materiality 

When establishing our overall audit strategy, we set certain thresholds which help us to determine the nature, timing and extent of 
our audit procedures. When evaluating whether the effects of misstatements, both individually and on the financial statements as a 
whole, could reasonably influence the economic decisions of the users we take into account the qualitative nature and the size of 
the misstatements. Based on our professional judgement, we determined materiality as follows: 

39 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent auditor’s report to the members of Bango PLC 

Group 

Parent company 

Overall materiality 

£189,000 (2019: £200,000) 

£95,000 (2019: £80,000) 

Basis for determining overall 
materiality 

2%  of 
monetization revenues  

transactional  and  data 

0.2% of net assets 

Rationale for benchmark 
applied 

This  key  performance 
is 
focused upon by investors as a measure 
of the level of growth achieved by the 
group. 

indicator 

Net assets was chosen as the entity is 
a non-trading holding company. 

Performance materiality 

£141,750 (2019: £150,000) 

£71,250 (2019: £60,000) 

Basis for determining 
performance materiality 

75% of overall materiality 

75% of overall materiality 

Reporting of misstatements to 
the Audit Committee 

Misstatements in excess of £9,500 and 
misstatements  below  that  threshold 
that,  in  our  view,  warranted  reporting 
on qualitative grounds.  

Misstatements in excess of £4,750 and 
misstatements  below  that  threshold 
that,  in  our  view,  warranted  reporting 
on qualitative grounds.  

An overview of the scope of our audit 

The group consists of 8 components operating mainly from the United Kingdom but also from the United States of America, Japan, 
Ireland,  Canada,  Spain  and  Nigeria.      In  addition,  the  group  has  a  40%  share  in  a  group  of  companies  operated  in  the  United 
Kingdom and Italy which is equity accounted for as an associate. 

The coverage achieved by our audit procedures was: 

Number of 
components 

Revenue 

Total assets 

Profit before tax 

Full scope audit 

Specific audit 
procedures on 
associate  

Total 

2 

- 

2 

98% 

- 

98% 

78% 

21% 

99% 

110% 

(10)% 

100% 

Analytical procedures at group level were performed for the remaining 6 components.  

Other information 

The other information comprises the information included in the annual report, other than the financial statements and our auditor’s 
report thereon. The directors are responsible for the other information contained within the annual report. Our opinion on the financial 
statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express 
any form of assurance conclusion thereon.  

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. 
If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise 
to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there 
is a material misstatement of this other information, we are required to report that fact.  

We have nothing to report in this regard. 

40 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent auditor’s report to the members of Bango PLC 

Opinions on other matters prescribed by the Companies Act 2006 

In our opinion, based on the work undertaken in the course of the audit: 

• 

• 

the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial statements 
are prepared is consistent with the financial statements; and 
the Strategic Report and the Directors’ Report have been prepared in accordance with applicable legal requirements. 

Matters on which we are required to report by exception 

In the light of the knowledge and understanding of the group and the parent company and their environment obtained in the course 
of the audit, we have not identified material misstatements in the Strategic Report or the Directors’ Report. 

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to 
you if, in our opinion: 

• 

adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been 
received from branches not visited by us; or 
• 
the parent company financial statements are not in agreement with the accounting records and returns; or 
• 
certain disclosures of directors’ remuneration specified by law are not made; or 
•  we have not received all the information and explanations we require for our audit. 

Responsibilities of directors 

As explained more fully in the directors’ responsibilities statement set out on page 27, the directors are responsible for the preparation 
of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors 
determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to 
fraud or error. 

In preparing the financial  statements, the directors are responsible for assessing the group’s and the parent company’s ability to 
continue  as  a  going  concern,  disclosing,  as  applicable,  matters  related  to  going  concern  and  using  the  going  concern  basis  of 
accounting unless the directors either intend to liquidate the group or the parent company or to cease operations, or have no realistic 
alternative but to do so. 

Auditor’s responsibilities for the audit of the financial statements 

Our  objectives  are  to  obtain  reasonable  assurance  about  whether  the  financial  statements  as  a  whole  are  free  from  material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a 
high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement  when  it  exists.  Misstatements  can  arise  from  fraud  or  error  and  are  considered  material  if,  individually  or  in  the 
aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial 
statements. 

The extent to which the audit was considered capable of detecting irregularities, including fraud 
Irregularities  are  instances  of  non-compliance  with  laws  and  regulations.    The  objectives  of  our  audit  are  to  obtain  sufficient 
appropriate audit evidence regarding compliance with laws and regulations that have a direct effect on the determination of material 
amounts and disclosures in the financial statements, to perform audit procedures to help identify instances of non-compliance with 
other laws and regulations that may have a material effect on the financial statements, and to respond appropriately to identified 
or suspected non-compliance with laws and regulations identified during the audit.   

In relation to fraud, the objectives of our audit are to identify and assess the risk of material misstatement of the financial statements 
due to fraud, to obtain sufficient appropriate audit evidence  regarding the assessed risks of material misstatement due to fraud 
through designing and implementing appropriate responses  and to respond appropriately  to fraud or suspected fraud identified 
during the audit.   

41 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent auditor’s report to the members of Bango PLC 

However, it is the primary responsibility of management, with the oversight of those charged with governance, to ensure that the 
entity's operations are conducted in accordance with the provisions of laws and regulations and for the prevention and detection of 
fraud. 

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud, the group audit engagement 
team:  

• 

• 

obtained an understanding of the nature of the industry and sector, including the legal and regulatory frameworks that the 
group and parent company operates in and how the group and parent company are complying with the legal and regulatory 
frameworks; 
inquired of management, and those charged with governance, about their own identification and assessment of the risks of 
irregularities, including any known actual, suspected or alleged instances of fraud; 
discussed matters about non-compliance with laws and regulations and how fraud might occur including assessment of how 
and where the financial statements may be susceptible to fraud. 
The most significant laws and regulations were determined as follows: 

• 

Legislation / 
Regulation 

UK-adopted IAS and 
Companies Act 2006 

  Additional audit procedures performed by the Group audit engagement team 

included:  
 Review of the financial statement disclosures and testing to supporting documentation. 
Completion of disclosure checklists to identify areas of non-compliance. 

Tax compliance 
regulations 

GDPR 

 Inspection of advice received from external tax advisors. 
Audit of the calculation of the research and development tax credit to ensure suitably 
supported and in line with legislation. 
 ISAs limit the required audit procedures to identify non-compliance with these laws and 
regulations  to  inquiry  of  management  and  where  appropriate,  those  charged  with 
governance. 

The areas that we identified as being susceptible to material misstatement due to fraud were: 

Risk 

  Audit procedures performed by the audit engagement team:  

Revenue recognition 

Management 
override of controls  

 See  key  audit  matters  above.      In  addition,  we  reviewed  revenue  journals  for 
appropriateness using financial data analytics software.   
 Testing the appropriateness of journal entries and other adjustments;  
Assessing whether the judgements made in making accounting estimates are indicative 
of a potential bias; and 
Evaluating  the  business  rationale  of  any  significant  transactions  that  are  unusual  or 
outside the normal course of business. 

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s 
website at: http://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report. 

Use of our report  
This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 
2006.  Our audit work has been undertaken so that we might state to the company’s members those matters we are required to 
state to them in an auditor’s report and for no other purpose.  To the fullest extent permitted by law, we do not accept or assume 
responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for 
the opinions we have formed. 

NEIL STEPHENSON (Senior Statutory Auditor) 
For and on behalf of RSM UK Audit LLP, Statutory Auditor  
Chartered Accountants 
Second Floor, North Wing East, 126-130 Hills Road, Cambridge CB2 1RE 

15 March 2021 

42 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of financial position  
As at 31 December 2020 

Note 

31 Dec 2020 
                          £ 
‘000 

31 Dec 2019 
                         £ 
‘000 

ASSETS 
Non-current assets 
Property, plant and equipment 
Right of use assets 
Intangible assets 
Investments accounted for using the equity method 

Current assets 
Trade and other receivables 
Research and development tax credits 
Cash and cash equivalents 

Total assets 

5.1 
5.2 
5.3 
17 

6 
6 

EQUITY 
Capital and reserves attributable to equity holders of the parent company 
Share capital 
Share premium account 
Merger reserve 
Share based payment reserve 
Foreign exchange reserve 
Accumulated losses 

7 

Total equity 

LIABILITIES 
Current liabilities 
Trade and other payables 
Lease liabilities 

Non-current liabilities 
Lease liabilities 
Deferred tax liability 

Total liabilities 

Total equity and liabilities 

8 
5.2 

5.2 
15 

114 
131 
12,068 
5,686 

17,999 

3,196 
- 
5,837 

9,033 

27,032 

14,942 
38,940 
2,175 
2,332 
299 
(34,600) 

24,088 

1,882 
73 

1,955 

75 
914 

989 

2,944 

27,032 

283 
931 
12,201 
- 

13,415 

2,588 
597 
2,687 

5,872 

19,287 

14,137 
36,057 
2,175 
4,526 
77 
(42,275) 

14,697 

3,421 
303 

3,724 

748 
118 

866 

4,590 

19,287 

These financial statements were approved and authorized for issue by the Directors on 15 March 2021 and are signed on their 
behalf by: 

 P Larbey 
 Director 

Company registration number 05386079 
The notes on pages 47 to 68 are an integral part of these consolidated financial statement

43 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
Consolidated statement of comprehensive income 
For the year ended 31 December 2020 

Alternative performance measure (Non-IFRS) 
End User Spend 

Continuing operations 
Revenue 
Cost of sales 

Gross profit 

Other administrative expenses  
Exceptional items 
Share based payments  
Depreciation 
Amortization  

Total administrative expenses   

Operating profit / (loss) 

Interest payable 
Investment income 
Share of net loss of associates accounted for using the equity method 

Profit / (loss) before taxation from continuing operations 

Income tax   

Profit / (loss) from continuing operations  

Profit / (loss) from discontinued operations  

Profit / (loss) for the financial year (attributable to equity holders of the company) 

Other comprehensive Income 
Items that may be reclassified to profit or loss 
Foreign exchange on consolidation 
Foreign exchange realized on discontinued operations 

Profit / (loss) and total comprehensive income for the financial year 

Earnings / (loss) per share attributable to the equity holders of the parent 
Basic earnings / (loss) per share 
From continuing operations 
From continuing and discontinued operations 

Diluted earnings / (loss) per share 
From continuing operations 
From continuing and discontinued operations 

2020 

Note 

£ ‘000 

2019 
Restated 
 £ ‘000 

4 

4 

10 
11 
12 
5 
5.3 

14 
14 
17 

11. 

15 

16 

16 

18 

18 

1,851,995 

1,093,440 

12,165 
(341) 

11,824 

(7,267) 
- 
(806) 
(338) 
(2,249) 

7,173 
(72) 

7,101 

(6,825) 
(165) 
(806) 
(403) 
(1,465) 

(10,660) 

(9,664) 

1,164 

 (27) 
- 
(530) 

607 

136 

743 

3,932 

4,675 

189 
33 

(2,563) 

(56) 
12 
- 

(2,607) 

450 

(2,157) 

(179) 

(2,336) 

(85) 
- 

4,897 

(2,421) 

1.01p 
6.37p 

1.00p 
6.29p 

(3.07)p 
(3.32)p 

(3.07)p 
(3.32)p 

The notes on pages 47 to 68 are an integral part of these consolidated financial statements. 

44 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated cash flow statement 
For the year ended 31 December 2020 

Net cash generated from operating activities 

Cash flows used by investing activities 
Purchases of property, plant and equipment 
Expenditure on capitalized development costs and intangible assets 
Purchase of remaining shares in Audiens 
Net cash expended on disposal of subsidiary 
Interest received 

Net cash used by investing activities 

Cash flows generated from financing activities 
Proceeds from issuance of ordinary shares 
Interest payments on finance lease obligations 
Capital repayments of finance lease obligations 

Net cash generated from financing activities 

Net increase / (decrease) in cash and cash equivalents   

Cash and cash equivalents at beginning of year 
 Exchange differences on cash and cash equivalents 

Note 

19 

2020 
£ ‘000  

2019 
£ ‘000  

3,006 

1,034 

(80) 
(1,865) 
(989) 
(376) 
- 

(148) 
(2,088) 
- 
- 
12 

(3,310) 

(2,224) 

3,688 
(18) 
(216) 

3,454 

3,150 

2,687 
- 

344 
(26) 
(240) 

78 

(1,112) 

3,815 
(16) 

Cash and cash equivalents at end of year 

5,837 

2,687 

Cash and cash equivalents 
Lease liabilities 

Net cash at end of year 

Cash and cash equivalents 
Lease liabilities 

At 1 
January 
2020 
£ ‘000 

2,687 
(1,051) 

1,636 

At 1 
January 
2019 
£ ‘000 
3,815 
(1,258) 

Cash flow 

Other    

Exchange  

non-cash 
movements 
£ ‘000 

- 
669 

669 

£ ‘000 

3,150 
234 

3,384 

£ ‘000 

- 
- 

- 

Cash flow  Other non-
cash 
movements 
£ ‘000 
- 
(59) 

£ ‘000 
(1,112) 
266 

Exchange  

£ ‘000 
(16) 
- 

At 31 
December 
2020 
£ ‘000 

5,837 
(148) 

5,689 

At 31 
December 
2019 
£ ‘000 
2,687 
(1,051) 

Net cash at end of year 

2,557 

(846) 

(59) 

(16) 

1,636 

Other non-cash movements include new leases, disposals of leases and interest on leases. 

The notes on pages 47 to 68 are an integral part of these consolidated financial statements.

45 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of changes in equity 

Share capital 

Share premium 
account 

Merger reserve 

£ ‘000 

14,137 

- 

- 

703 
102 

805 

- 
- 

- 

- 

£ ‘000 

36,057 

- 

- 

2,488 
395 

2,883 

- 
- 

- 

- 

£ ‘000 

2,175 

- 

- 

- 
- 

- 

- 
- 

- 

- 

Share-based 
payment 
reserve 
£ ‘000 

Foreign 
exchange 
reserve 
£ ‘000 

Retained 
earnings 

Total 

£ ‘000 

£ ‘000 

4,526 

806 

(3,000) 

- 
- 

(2,194) 

- 
- 

- 

- 

77 

(42,275) 

14,697 

- 

- 

- 
- 

- 

- 
33 

189 

222 

299 

- 

3,000 

- 
- 

3,000 

4,675 
- 

806 

- 

3,191 
497 

4,494 

4,675 
33 

- 

189 

4,675 

4,897 

(34,600) 

24,088 

14,942 

38,940 

2,175 

2,332 

Share capital 

Share premium 
account 

Merger reserve 

£ ‘000 

14,054 

£ ‘000 

35,797 

£ ‘000 

2,175 

Share-based 
payment 
reserve 
£ ‘000 

Foreign 
exchange 
reserve 
£ ‘000 

Retained 
earnings 

Total 

£ ‘000 

£ ‘000 

3,881 

162 

(40,100) 

15,969 

- 

- 

83 

83 

- 
- 

- 

- 

- 

260 

260 

- 
- 

- 

- 

- 

- 

- 

- 
- 

- 

806 

(161) 

- 

645 

- 
- 

- 

- 

- 

- 

- 

- 
(85) 

(85) 

- 

161 

- 

161 

(2,336) 
- 

806 

- 

343 

1,149 

(2,336) 
(85) 

(2,336) 

(2,421) 

14,137 

36,057 

2,175 

4,526 

77 

(42,275) 

14,697 

Balance at 1 January 
2020 
Share based 
payments 
Transfer for exercised  
options 
Issue of new shares 
Exercise of share 
options 
Transactions with 
owners 
Profit for the year 
Foreign exchange 
realized on 
discontinued 
operations 
Foreign exchange on 
consolidation 
Total comprehensive 
income for the year 
Balance at 31 
December 2020 

Balance at 1 January 
2019 
Share based 
payments 
Transfer for exercised 
options 
Exercise of share 
options 

Transactions with 
owners 
Loss for the year 
Foreign exchange on 
consolidation 
Total comprehensive 
income for the year 
Balance at 31 
December 2019 

The notes on pages 47 to 68 are an integral part of these consolidated financial statements. 

46 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

1 General information 
Bango  PLC  (“the  Company”)  was  incorporated  on  8  March 
2005 in the United Kingdom. Bango PLC is domiciled in the 
United Kingdom. The address of the registered office of the 
Company, which is also its principal place of business, is given 
on page 25. Bango PLC’s shares are listed on the Alternative 
Investment Market of the London Stock Exchange ("AIM"). 

The  principal  activity  of  Bango  during  the  year  was  the 
development, marketing and sale of technology that enables 
the marketing and sale of products. 

The  financial  statements  for  the  year  ended  31  December 
2020  (including  the  comparatives  for  the  year  ended  31 
December 2019) were approved by the Board of Directors on 
15 March 2021.  

2 Basis of preparation 
The  Group  financial  statements,  which  consolidate  those  of 
Bango  PLC  and  all  of  its  subsidiaries,  have  been  prepared 
under  the  historical  cost  convention  and  under  the  basis  of 
going concern.  

Bango  has  prepared  its  Report  and  accounts  for  the  year 
ended  31  December  2020,  in  accordance  with  International 
Accounting Standards in conformity with the requirements of 
the  Companies  Act  2006  (“IFRS”).  IFRS  requires  the  use  of 
certain  critical  accounting  estimates. 
requires 
management  to  exercise  its  judgement  in  the  process  of 
applying the Group’s and Company’s accounting policies. The 
areas involving a high degree of judgement or complexity, or 
areas where assumptions and estimates are significant to the 
consolidated financial statements are disclosed in note 3.22. 

It  also 

These  financial  statements  are  presented  in  pounds  sterling 
(GBP)  because  that  is  the  presentation  currency  of  Bango 
PLC. 

2.1 Going concern  
Bango had cash of £5.8M at 31 December 2020 (31 December 
2019: £2.7M) and financing debt of £0.2M (31 December 2019: 
£1.1M). Bango grew its EUS and revenue in 2020 in line with 
prior year trends, and generated cash in 2020, mainly due to 
the  stable  cost  basis  of  the  platform.  The  Board  believes, 
based on regular cashflows, that there is sufficient cash and 
resources to support both planned investments to grow sales, 
and  to  develop  new  products.  For  this  reason,  the  going 
concern basis has continued to be adopted in the preparation 
of the financial statements. 

3 Principal accounting policies 
The  principal  accounting  policies  applied  in  the  preparation 
of these consolidated financial statements are set out below.  

3.1 Basis of consolidation 
On 9 June 2005 Bango PLC acquired the entire issued share 
capital  of  Bango.net  Limited  by  way  of  a  share  for  share 
exchange.  As  the  shareholders  were  the  same  before  and 
after this transaction, the share for share exchange qualifies 
as a common control transaction and fell outside of the scope 
of IFRS 3, Business Combinations.  

No goodwill has been recorded and the difference between 
the  parent  company's  cost  of  investment  and  Bango.net 
Limited's share capital and share premium is presented as a 
merger reserve within equity on consolidation.  

incorporate 

the 
financial  statements 
The  consolidated 
financial statements of Bango PLC and all entities controlled 
by it after eliminating internal transactions. Control is achieved 
where the Group has the power to govern the financial and 
operating  policies  of  a  Group  undertaking  so  as  to  obtain 
economic benefits from its activities. Subsidiary undertakings’ 
results are adjusted, where appropriate, to conform to Group 
accounting policies.  

3.2 Changes in ownership interest 
Following a loss of control, the subsidiary’s net assets including 
any goodwill will be disposed from the group’s accounts. The 
gain  on  disposal  is  determined  by  offsetting  the  net  assets 
against  the  fair  value  of  consideration  and  assets  received. 
The fair value required significant judgements and estimates 
of intangible assets retained within the group. In addition, any 
amounts  previously  recognized  in  other  comprehensive 
income in respect of the former subsidiary are reclassified to 
the income statement. The results of the subsidiary to the date 
of disposal and the profit or loss on the disposal are shown in 
discontinued activities. 

3.3 Associates 
Associates are all entities over which the group has significant 
influence but not control or joint control. This is generally the 
case  where  the  group  holds  between  20%  and  50%  of  the 
voting rights of an entity. Investments in associates are initially 
recognized  at  cost  and  thereafter  accounted  for  using  the 
equity method of accounting. 

Under  the  equity  method  of  accounting,  the  investment  is 
adjusted from its initial cost with the group’s share of the post-
acquisition changes to shareholders funds from the associate 
entity  and  recognized  in  the  consolidated  statement  of 
financial position. In addition, the group’s share of the post-
acquisition  profit  or  losses  are  recognized  in  the  income 
statement with any movement in the associate entity’s other 
comprehensive 
the  group’s  other 
reported 
comprehensive income. Dividends received or receivable from 
associates are also adjusted against the carrying amount of 
the investment. 

income 

in 

Where  the  group’s  share  of  losses  in  an  equity-accounted 
investment equals or exceeds its interest in the entity, including 
any  other  unsecured  long-term  receivables,  the  group  does 
not recognize further losses, unless it has incurred obligations 
or made payments on behalf of the other entity. 

The  carrying  amount  of  equity-accounted  investments  are 
tested for impairment annually or when events would indicate 
that it might be impaired. Impairment charges are deducted 
from the carrying value and recognized immediately in profit 
or loss. See note 17. 

3.4 Property, plant and equipment 
Property, plant and equipment are stated at historical cost less 
accumulated  depreciation.  Residual  values  and  useful 
economic  lives  are  assessed  annually.  Depreciation  is 
provided  to  write  off  the  cost  of  all  property,  plant  and 
equipment to its residual value on a straight-line basis over its 
expected useful economic lives, which are as follows: 

47 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

Leasehold improvements 

20% straight-line   

Office equipment   

20% straight-line 

Computer equipment 

33.3% straight-line 

3.5 Intangible assets 
Intangible assets are measured initially at historical cost and 
are amortized on a straight-line basis over the expected useful 
economic lives: 

Domain names 

3 years straight-line 

Internal development 

5 – 8 years straight-line 

Intellectual property  

5 – 8 years straight-line 

3.5.1 Goodwill  
Goodwill is the difference between the amount by which the 
fair value of the cost of a business combination exceeds the 
fair  value  of  net  assets  acquired.  Goodwill  is  not  amortized 
and is stated at cost less any accumulated impairment losses. 
The goodwill is tested for impairment annually or when events 
would indicate that it might be impaired. Impairment charges 
are  deducted  from  the  carrying  value  and  recognized 
immediately in profit or  loss. For the purpose  of impairment 
testing, goodwill is allocated to the trade and assets acquired. 
An impairment loss recognized for goodwill is not reversed in 
a subsequent period.  

3.5.2 Acquisition related intangible assets   
Net  assets  acquired  as  part  of  a  business  combination 
includes  an  assessment  of  the  fair  value  of  separately 
identifiable acquisition related intangible assets, in addition to 
other  assets  and  contingent  liabilities  purchased.  These  are 
amortized  over  their  useful  lives  which  are  individually 
assessed.  The  estimated  useful  economic  life  for  customer 
contracts  and  relationships  is  5  years  and  for  acquired 
software is 8 years. 

3.5.3 Research and development 
Expenditure on research activities is recognized as an expense 
in  the  period  in  which  it  is  incurred.  An  internally-generated 
intangible asset arising from Bango's development activities is 
recognized only if all of the following conditions are met: 
•  Completion of the intangible asset is technically feasible 

• 

• 
• 

• 

• 

so that it will be available for use or sale. 
Bango intends to complete the intangible asset and use 
or sell it. 
Bango has the ability to use or sell the intangible asset. 
The  intangible  asset  will  generate  probable  future 
economic  benefits.  Among  other  things,  this  requires 
that there is a market for the output from the intangible 
asset  or  for  the  intangible  asset  itself,  or,  if  it  is  to  be 
used internally, the asset will be used in generating such 
benefits. 
There  are  adequate  technical,  financial  and  other 
resources  to  complete  the  development  and  to  use  or 
sell the intangible asset. 
The  expenditure  attributable  to  the  intangible  asset 
during its development can be measured reliably. 

Internally-generated  intangible  assets  are  amortized  on  a 
straight-line basis over their useful economic lives. Where no 
internally-generated  intangible  asset  can  be  recognized, 

development expenditure is recognized as an expense in the 
period in which it is incurred. 

The cost of an internally generated intangible asset comprises 
all directly attributable costs necessary to create, produce and 
prepare the intangible asset to be capable of operating in the 
manner intended by management. Directly attributable costs 
comprise  employee  salary  and  other  employment  costs 
incurred, on a time apportioned basis, as well as a proportion 
of attributable overhead costs. Development costs previously 
recognized  as  an  expense  are  not  included  in  the  amount 
recognized as an asset. Until completion of the project, these 
assets  are  subject  to  impairment  testing  only.  Amortization 
commences upon completion of the asset and is shown within 
administrative  expenses  in  the  statement  of  comprehensive 
income.   

3.6 Impairment of non-current assets 
At each statement of financial position date, Bango reviews 
the  carrying  amounts  of  its  non-current  assets  for  any 
indication that those assets have suffered an impairment loss. 
If  any  such  indication  exists,  the  recoverable  amount  of  the 
asset  is  estimated  in  order  to  determine  the  extent  of  the 
impairment loss, if any. The recoverable amount is the higher 
of  the  fair  value  less  costs  to  sell  and  value  in  use.  Until 
completion  of  the  development  project,  when  amortization 
will be charged on the intangible asset, the assets are subject 
to an annual impairment test. 

3.7 Current financial assets 
a) Cash and cash equivalents 
Cash and cash equivalents comprise cash in hand and bank 
deposits available on demand, together with other short term 
highly liquid investments. 

b) Trade and other receivables 
Trade  and  other  receivables  are  recognized  initially  at  fair 
value and are measured subsequent to initial recognition net 
of  any  provision  for  impairment.    Any  change  in  their  value 
through impairment or reversal of impairment is recognized in 
profit or loss. 

The group has applied the simplified approach to measuring 
expected  credit  losses,  which  uses  a  lifetime  expected  loss 
allowance.  To  measure  the  expected  credit  losses,  trade 
receivables have been grouped based on days overdue. The 
expected loss rate against certain balances is adjusted where 
there are specific indicators that the trade receivable is either 
irrecoverable  or  the  risk  of  loss  is  high.  Indicators  include, 
amongst  others,  the  failure  of  a  debtor  to  engage  in  a 
repayment  plan  with  the  group  or  a  failure  to  make 
contractual payments for a period greater than 120 days past 
due. 

3.8 Trade and other payables 
Trade and other payables are initially measured at fair value, 
and are subsequently measured at amortized cost, using the 
effective interest rate method. 

48 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

3.9 Income taxes 
Current  income  tax  liabilities  comprise  those  obligations  to 
fiscal  authorities  relating  to  the  current  or  prior  reporting 
period, that are unpaid at the statement of financial position 
date. They are calculated according to the tax rates and tax 
laws  applicable  to  the  fiscal  periods  to  which  they  relate, 
based on the taxable profit for the year. All changes to current 
tax assets or liabilities are recognized as a component of tax 
expense in the income statement, except where it relates to 
items recognized outside profit or loss. 

involves 

Deferred  income  taxes  are  calculated  using  the  liability 
method  on 
the 
temporary  differences.  This 
comparison of the carrying amounts of assets and liabilities in 
the consolidated financial statements with their respective tax 
bases. In addition, tax losses available to be carried forward 
as  well  as  other  income  tax  credits  are  assessed  for 
recognition as deferred tax assets. However, deferred tax is 
not provided on the initial recognition of goodwill, nor on the 
initial  recognition  of  an  asset  or  liability  unless  the  related 
transaction  is  a  business  combination  or  affects  tax  or 
accounting  profit.  Deferred  tax  on  temporary  differences 
associated with shares in subsidiaries and joint ventures is not 
provided  if  reversal  of  these  temporary  differences  can  be 
controlled by Bango and it is probable that reversal will not 
occur  in  the  foreseeable  future.  In  addition,  tax  losses 
available to be carried forward as well as other income tax 
credits to Bango are assessed for recognition as deferred tax 
assets.  

Deferred tax liabilities are always provided for in full. Deferred 
tax assets are recognized to the extent that it is probable that 
the underlying deductible temporary differences will be able 
to be offset against future taxable income. Deferred tax assets 
and liabilities are calculated, without discounting, at tax rates 
that  are  expected  to  apply  to  their  respective  period  of 
realization,  provided  they  are  enacted  or  substantively 
enacted at the statement of financial position date. 

Deferred tax is recognized as a component of tax expense in 
the  income  statement,  except  where  it  relates  to  items 
charged or credited directly to other comprehensive income, 
when  it  is  recognized  in  other  comprehensive  income. 
Deferred tax relating to items recognized directly in equity is 
recognized directly in equity. 

3.10 Leases 

Leases  are  recognized  as  a  right  of  use  asset  with  a 
corresponding liability at the net present value at the date on 
which  the  asset  is  available  for  use  by  the  group.  Lease 
liabilities include the net present value of the remaining lease 
payments;  fixed  and  variable  payments  less  any  incentive; 
and  residual  amounts  and  purchase  or  extended  options 
where it’s reasonably certain to exercise the option; The lease 
payments  are  discounted  using  the  lessee’s  incremental 
borrowing rate if the interest rate implicit in the lease cannot 
be readily determined.  

Right of use assets are measured at cost to include the lease 
liability,  direct  and  restoration  cost  and  are  generally 
depreciated over the shorter of the asset’s useful life and the 
lease term on a straight-line basis.  

Payments associated with short term leases of equipment and 
vehicles and all leases of low value assets are recognized on 
a straight-line basis as an expense in the profit and loss. 

3.11 End User Spend (“EUS”)  
EUS is the total value of transactions processed by the Bango 
Platform  excluding  taxes.  It  is  the  most  significant  KPI  (Key 
Performance Indicator) to measure the growth of the business 
and the continued success of Bango customers and partners. 
More EUS means more payment data which can be used in 
the data monetization business. 

is 

reported  on 

This 
the  consolidated  statement  of 
comprehensive  income  as  a  non  IFRS  KPI  and  in  Note  4  as 
EUS is directly linked to Bango’s revenue.  

3.12 Revenue recognition 
Revenue  is  measured  by  reference  to  the  fair  value  of 
consideration  receivable  by  Bango  for  services  provided, 
excluding  taxes.  Although  Bango  has  a  single  segment,  the 
process  of  ensuring  compliance  with  IFRS  15  requires  the 
company  to  analyze  revenues  generated  based  on  specific 
categories and activities. There are four recognized categories 
in Bango.  
1. 

Payment  transactions  processed  by  the  Bango 
Platform; 

2.  The data monetization business; 
3.  Establishing  connectivity  and  connections 

for 

customers connected to the platform; 
4.  Licence fees for the use of the software. 

3.12.1 Revenue linked to Payment activity  
Bango  payment  revenue  is  contractually  determined  as  the 
fee  from  every  transaction  processed  through  the  Bango 
Platform or as a fee based on the value of the transaction or 
a  fixed  fee  per  transaction  or  connection.  The  revenue  is 
recognized  on  the  basis  of  completion  of  performance 
obligations, which for EUS revenue is to ensure that the Bango 
Platform is always available and that payments are enabled 
to  take  place  and  be  accounted  for  between  payment 
providers and sellers of goods. 

Revenue from other fees relates to: 

• 

• 

• 

Integration fees  – where Bango charges the payment 
provider or the merchant for connecting to the Bango 
Platform.  Revenue  is  recognized  on  completion  of 
contracted  milestones  and  where  the  performance 
obligation  has  been  fully  discharged.  In  addition, 
revenue is recognized in the period if the customer can 
separately  benefit  from  the  service  provided  with  no 
dependency on Bango. 
License fees – where Bango charges a monthly fee for 
access  to  the  Bango  Platform,  this  is  recognized  on  a 
straight-line basis over the period of access.  
Support  fees  –  where  Bango  provides  period  services 
which  are  recognized  on  a  straight-line  basis  over  the 
period of the service.  

3.12.2 Data activity  
Revenue  from  data  activity  consists  of  fees  charged  for 
making  data  useable  by  merchants  or  other  advertisers  in 
digital  marketing  campaigns  and  a  recurring  fee  for  using 
Bango Marketplace as a service. 

The  transaction  price  for  data  activity  is  clearly  defined  in 
contracts  and  is  either  a  one  off  or  monthly  fee.  The 
performance obligations are to supply specified segments of 
data. 

49 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

Revenue is recognized at point of supply for data activity or 
for  subscription  services  on  a  straight-line  basis  over  the 
period of access to data.  

3.12.3 Revenue activity from sale of licenses 

Revenue from the sale of perpetual software licenses where 
no customization of the software is required is recognized at 
a  point  in  time  once  the  license  has  been  delivered  to  the 
customer  and  the  customer  can  obtain  benefit  from  the 
license.  

3.13 Employee benefits 
All  accumulating  employee-compensated  absences  that  are 
unused  at  the  statement  of  financial  position  date  are 
recognized as a liability. 

Payments to defined contribution retirement benefit schemes 
are charged as an expense in the period to which they relate.   

3.14 Share-based payment transactions 
Bango  issues  equity  settled  share-based  compensation  to 
certain employees (including Directors). Equity settled share-
based  payments  are  measured  at  fair  value  at  the  date  of 
grant.  The  fair  value  determined  at  the  grant  date  of  the 
equity-settled  share-based  payment  is  expensed  on  a 
straight-line  basis  over  the  vesting  period,  together  with  a 
corresponding increase in equity, based upon the estimate of 
the  shares  that  will  eventually  vest.  These  estimates  are 
subsequently revised if there is any indication that the number 
of  options  expected  to  vest  differs  from  previous  estimates. 
Any  cumulative  adjustment  prior  to  vesting  is  recognized  in 
the  current  period.  No  adjustment  is  made  to  any  expense 
recognized in prior periods. 

Fair value is measured by an external valuer using the Black-
Scholes  option  pricing  model.  The  expected  life  used  in  the 
model  has  been  adjusted,  based  on  management’s  best 
estimate,  for  the  effects  of  non-transferability,  exercise 
restrictions  and  behavioral  considerations.  No  adjustment  is 
made  for  performance  conditions  as  these  do  not  form  a 
condition of the option agreement. 

On the exercise of share options, an amount equal to the fair 
value of the option at the date it was granted is transferred 
from  the  share-based  payments  reserve  into  retained 
earnings. 

Where the company grants options over its own shares to the 
employees  of  its  subsidiaries  it  recognizes,  in  its  individual 
financial statements, an increase in the cost of investment in 
its  subsidiaries  equivalent  to  the  equity-settled  share-based 
payment  charge  recognized  in  its  consolidated  financial 
statements  with  the  corresponding  credit  being  recognized 
directly in equity. 

3.15 Foreign currencies 
Monetary  assets  and  liabilities  in  foreign  currencies  are 
translated into sterling at the rates of exchange prevailing at 
the  statement  of  financial  position  date.  Transactions  in 
foreign  currencies  are  translated  into  sterling  at  the  rate  of 
exchange prevailing at the date of the transaction. Exchange 
gains  and  losses  are  included  in  the  profit  or  loss  for  the 
period. 

The  functional  currency  of  the  Group  is  Sterling.  Exchange 
differences arising from the translation of foreign operations 

recognized 

are 
income  and 
accumulated in a foreign currency translation reserve within 
equity. 

in  other  comprehensive 

3.16 Segment reporting 
Following the disposal of Bango Deep business, the directors 
consider that the group has a single business segment, being 
the monetization of the Bango Platform.  All group operations 
and research and development activity is managed centrally.  
This is consistent with the information reviewed by the Chief 
Operating Decision Maker (CODM) which is considered to be 
the Board of Directors.  

3.17 Financial instruments 
Bango uses a simplified approach in accounting for trade and 
other receivables and records  the loss allowance as lifetime 
expected  credit  losses.  These  are  the  expected  shortfalls  in 
contractual  cash  flows,  considering  the  potential  for  default 
at any point during the life of the financial instrument. Bango 
uses its historical experience and forward-looking information 
to calculate the expected credit losses. 

Where  the  contractual  obligations  of  financial  instruments 
(including  share  capital)  are  equivalent  to  a  similar  debt 
instrument, those financial instruments are classed as financial 
liabilities.  Financial  liabilities  are  presented  as  such  in  the 
statement  of  financial  position.  Finance  costs  and  gains  or 
losses  relating  to  financial  liabilities  are  included  in  profit  or 
loss. Finance costs are calculated so as to produce a constant 
rate of return on the outstanding liability. 

Where the contractual terms of share capital do not have any 
terms meeting the definition of a financial liability then this is 
classed as an equity instrument.  

Dividends and distributions relating to equity instruments are 
debited  direct  to  equity.  Interest  income  and  expenses  are 
reported  on  an  accrual  basis  using  the  effective  interest 
method. 

3.18 Share capital and reserves 
Share capital 
Ordinary  shares  are  classified  as  equity.  Equity  instruments 
issued by Bango PLC are recorded at the proceeds received, 
net of direct issue costs. 

Share premium account 
Share premium represents the  excess over nominal value of 
the fair value of consideration received for equity shares, net 
of expenses of the share issue. 

Merger reserve  
The merger reserve represents the difference between Bango 
PLC’s cost of investment and a subsidiary’s share capital and 
share  premium  where  a  group  reorganization  qualifies  as  a 
common  control  transaction  and  the  excess  over  nominal 
value for equity shares issued as part of a business acquisition 
where at least 90% of the entity is acquired. 

Share-based payment reserve 
The  share-based  payment  reserve  represents  equity-settled 
share-based  employee  remuneration  recognized  over  the 
vesting period and the initial present value of warrants issued 
over equity shares. 

50 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

Foreign exchange reserve 
The 
translation 
reserve 
foreign  exchange 
differences  arising  from  the  translation  of  the  Bango 
subsidiaries  financial  statements  which  are  held  in  local 
currency  into  the  consolidated  Bango  accounts  which  is 
reported in GBP. This reserve only arises at consolidation. 

represents 

Retained earnings 
Retained earnings include all current and prior period retained 
profits. 

3.19 Exceptional items 
Exceptional items are those significant one-off items which are 
disclosed by virtue of their size of incidence to enable a full 
understanding of the financial performance. 

3.20 Standards and interpretations not yet applied by the 
Group 
For  the  purposes  of  the  preparation  of  these  consolidated 
financial statements, the Group has applied all standards and 
interpretations  that  are  effective  for  accounting  periods 
beginning on or after 1 January 2020. There was no significant 
impact of new standards and interpretations adopted in the 
year.  No  new  standards,  amendments  or  interpretations  to 
existing  standards  that  have  been  published  and  that  are 
mandatory for the Group’s accounting periods beginning on 
or after 1 January 2021, or later periods, have been adopted 
early.  The  new  standards  and  interpretations  are  not 
expected  to  have  any  significant  impact  on  the  financial 
statements when applied.  

3.21 Related party transactions 
Bango’s  related  parties  include  its  Directors  and  key 
management  personnel  and  associate  companies.  Unless 
otherwise stated, none of the transactions incorporate special 
terms  and  conditions  and  no  guarantees  were  given  or 
received. Outstanding balances are settled in cash.  

The only transactions with Directors are noted in the Directors 
remuneration note in the accounts, see note 13.  

3.22 Significant accounting estimates and judgements  
Revenue recognition 
The  main  judgements  taken  by  management  relate  to  the 
more complex customer contracts which have more than one 
performance obligation.   

Judgement  is  required  to  determine  if  these  performance 
obligations  are  distinct.    For  the  year  ended  31  December 
2020,  the  directors  determined  that  certain  software  licence 
sales  and  integration  services  were  distinct  as  the  customer 
could separately benefit from these services and licenses. 

In  addition,  judgement  is  required  in  the  allocation  of  total 
contract  consideration 
the  performance 
obligations.  The  directors accepted the price negotiated at 
arms-length between unrelated parties represented the fairest 

to  each  of 

means to allocate price for a product that is not comparable 
on the market. 

Deferred tax 
A deferred tax asset is recognized where Bango considers it 
probable that a tax credit will be received in the future. This 
specifically  applies  to  tax  losses  and  to  outstanding  vested 
share options at the statement of financial position date. No 
deferred  tax  asset  has  been  recognized  as  at  31  December 
2020. With increased platform usage, new contracts leading 
to 
the 
revenues,  management  will 
appropriateness of the current policy to determine if changes 
are required due to the utilization of some of the losses in the 
next few years. See note 15. 

increased 

review 

Development costs 
Judgement is applied when deciding whether the recognition 
requirements for development costs have been met, based on 
the  information  available  at  each  statement  of  financial 
position  date.  The  economic  success  of  any  product 
development is uncertain at the time of recognition as it may 
be  subject  to  future  technical  problems  and  therefore 
impairment  reviews  are  completed  for  each  project  on  the 
statement  of  financial  position  date.  The  carrying  value  of 
capitalized development costs is £5.9M (2019: £6.6M).  

No projects are considered to be impaired based on expected 
future revenues. 

Acquisition accounting 
Acquired assets are accounted for in accordance with IFRS 3 
Business Combinations following a detailed review of the fair 
value  of  the  assets  by  an  independent  third  party.  The 
business  separates  out  the  underlying  assets  which  include 
software, customer relationships and trade names based on 
the  attributable  values  that  can  be  apportioned  directly  to 
them, and the remaining difference in the value is shown as 
goodwill.  The  acquired  assets  are  amortized  over  a  five  to 
eight  year  period,  goodwill  is  not  amortized.  All  acquired 
assets  not  subject  to  amortization  are  tested  annually  for 
impairment. 

The  Group  acquired  proprietary  software  related  to  the 
disposal of the NewDeep Limited group. The main judgement 
involved  the  valuation  of  the  software  and  also  the  initial 
valuation of the associate. See note 16. 

No  impairment  is  recognized  based  on  current  estimates  of 
future revenue streams expected to be derived from acquired 
assets. 

Impairment of goodwill 
The Group tests goodwill for impairment on an annual basis 
in line with the accounting policy noted above. This involves 
judgement regarding the future development of the business 
and the estimation of the level of future growth, cash flows 
and  an  appropriate  discount  rate  to  support  the  carrying 
value of goodwill. 

51 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

4 Revenue 

(a) End User Spend (“EUS”) 
As a non IFRS alternative performance measure, Bango has identified EUS as its key performance indicator on which all management 
decisions surrounding investment in the platform and development of intangible assets are based. Key business decisions are based 
on the total value and volume of transactions that Bango has processed in each month through the Bango platform. Therefore, to 
give  additional  information  to  key  stakeholders  of  Bango  and  to  assist  users  of  these  financial  statements,  Bango  includes  this 
additional reporting. 

End User Spend 

(b) Revenue analysis 

Revenue by product:  

Payments - transactional & data monetization 
Payments non-transactional (licensing of software, platform & 
technology), and integration 

 2020 
£ ‘000             

 2019 
£ ‘000             

1,851,995 

1,093,440 

 2020 
£ ‘000             
9,382 
2,783 

12,165 

 2019 
£ ‘000             

7,173 
- 

7,173 

Most income is currently recognized at a point in time rather than over time. 

(c) Geographical analysis  

Bango’s revenue from external customers is divided into the following geographical areas.  

United Kingdom (country of domicile) 
EU 
USA and Canada 
Rest of the World 

 2020 
£ ‘000             

 2019 
£ ‘000             

870 
426 
2,080 
8,789 

12,165 

173 
303 
1,546 
5,151 

7,173 

All turnover is spread over many territories, of which £5.3M comes from two partners in the Rest of the World and £1.2M comes from 
a partner in USA and Canada. (2019: £1.0M from the partner in the USA and Canada, £3.0M from two partners in the Rest of the 
World). 

Bango’s non-current assets are divided into the following geographical areas.  

United Kingdom (country of domicile) 
EU 

Non-current assets are allocated based on their physical location. 

2020 

£ ‘000             
17,999 
- 

 2019 
£ ‘000             
11,007 
2,408 

17,999 

13,415 

52 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

5 Non-current assets 

5.1 Property, plant and equipment  

Leasehold 
improvements 
£ ‘000 

Office 
 equipment 
£ ‘000 

Computer 
equipment 
£ ‘000 

Cost 
At 1 January 2020 
Additions 
Disposals 
Disposals of subsidiary 
Transfer to leases 

At 31 December 2020 

Depreciation 
At 1 January 2020 
Charge for the year 
Disposals 
Disposals of subsidiary 
Transfer to leases 

At 31 December 2020 

Net book value 
At 31 December 2020 

Cost 
At 1 January 2019 
FX Revaluation 
Additions         
Transfer to leases 

At 31 December 2019 

Depreciation 
At 1 January 2019 
Charge for the year 
Transfer to leases 

At 31 December 2019 

Net book value 
At 31 December 2019 

303 
1 
(185) 
(58) 
- 

61 

200 
17 
(152) 
(15) 
- 

50 

1,809 
70 
(4) 
(6) 
(45) 

1,824 

1,648 
87 
(3) 
(3) 
(8) 

1,721 

291 
9 
(14) 
(17) 
- 

269 

272 
5 
(5) 
(3) 
- 

269 

- 

11 

103 

114 

Leasehold 
improvements 
£ ‘000 

Office 
 equipment 
£ ‘000 

Computer 
equipment 
£ ‘000 

365 
- 
11 
(85) 

291 

319 
13 
(60) 

272 

19 

274 
(1) 
30 
- 

303 

168 
32 
- 

200 

103 

2,463 
- 
106 
(760) 

1,809 

2,047 
117 
(516) 

1,648 

161 

283 

Total 

£ ‘000 

2,403 
80 
(203) 
(81) 
(45) 

2,154 

2,120 
109 
(160) 
(21) 
(8) 

2,040 

Total 

£ ‘000 

3,102 
(1) 
147 
(845) 

2,403 

2,534 
162 
(576) 

2,120 

53 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

5.2 Leases  

Right of use assets 

Building 
Computer equipment 
Others 

Lease liabilities 
Current 
Non-current 

During the year Bango Plc acquired and recognized £96,000 as a right of use assets. 

Amounts recognized in profit or loss 

Depreciation charge on right of use assets 

Building 
Computer equipment 
Others 

Interest expense (included in finance cost) 

Expense relating to leases of low-value assets and short-term leases (included in 
administrative expenses) 

The total cash outflow for leases in the year was £0.24M (2019: £0.25M). 

31 Dec 2020  
£ ‘000 

31 Dec 2019  
£ ‘000 

- 
131 
- 

131 

73 
75 

148 

797 
126 
8 

931 

303 
748 

1,051 

2020  
£’000  

2019  
£’000  

92 
129 
8 

229 

27 

14 

179 
118 
17 

314 

56 

14 

The company leases equipment with varying terms ranging from 12 months to 3 years. The Westbrook Centre, Cambridge lease 
was terminated in September 2020. 

54 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
Notes to the financial statements 

5.3 Intangible assets 

Domain 
Names 

Internal 
Development 

Cost 
At 1 January 2020 
Additions 
Disposal of subsidiary 
FX revaluation 

At 31 December 2020 

Amortization 
At 1 January 2020 
Charge for the year 
Disposal of subsidiary 
FX Revaluation 
At 31 December 2020 
NBV at  
31 December 2020 

£ ‘000 

33 
24 
- 
- 

57 

33 
2 
- 
- 
35 

22 

£ ‘000 

13,559 
1,841 
(1,157) 
- 

14,243 

6,993 
1,389 
(48) 
- 
8,334 

5,909 

Acquired 
intangibles 
(Software) 
£ ‘000 

Acquired 
intangibles 
(Contracts) 
£ ‘000 

 Acquired 
intangibles 
(Brand) 
£ ‘000 

2,610 
5,386 
(1,806) 
(26) 

6,164 

966 
742 
(433) 
(26) 
1,249 

4,915 

528 
- 
- 
(18) 

510 

388 
107 
- 
(18) 
477 

33 

123 
- 
(78) 
(1) 

44 

47 
9 
(14) 
(1) 
41 

3 

Domain 
Names 

Internal 
Development 

Cost 
At 1 January 2019 
Additions 
FX revaluation 
At 31 December 2019 

Amortization 
At 1 January 2019 
Charge for the year 
FX revaluation 
At 31 December 2019 
NBV at  
31 December 2019 

£ ‘000 

33 
- 
- 
33 

33 
- 
- 
33 

- 

£ ‘000 

11,490 
2,088 
(19) 
13,559 

5,712 
1,283 
(2) 
6,993 

6,566 

Acquired 
intangibles 
(Software) 
£ ‘000 

Acquired 
intangibles 
(Contracts) 
£ ‘000 

Acquired 
intangibles 
(Brand) 
£ ‘000 

2,679 
- 
(69) 
2,610 

670 
322 
(26) 
966 

1,644 

541 
- 
(13) 
528 

289 
109 
(10) 
388 

140 

124 
- 
(1) 
123 

39 
9 
(1) 
47 

76 

Goodwill 

Total 

£ ‘000 

£ ‘000 

3,775 
- 
(2,548) 
(41) 

20,628 
7,251 
(5,589) 
(86) 

1,186 

22,204 

- 
- 
- 
- 
- 

8,427 
2,249 
(495) 
(45) 
10,136 

1,186 

12,068 

Goodwill 

Total 

£ ‘000 

£ ‘000 

 3,804 
- 
(29) 
3,775 

18,671 
2,088 
(131) 
20,628 

- 
- 
- 
- 

6,743 
1,723 
(39) 
8,427 

3,775 

12,201 

Amortization is shown within administrative expenses in the income statement. Bango regularly reviews its intangible assets to ensure 
that they are not impaired through periodic impairment testing in line with IAS 36. Assets are reviewed separately in relation to the 
revenue that will be generated from them as a discreet product. They are therefore separately assessed for signs of impairment using 
a discounted cash flow with a 20% discount rate (20% in prior year) and using the latest available financial forecasts. No projects 
had any indication of impairment. 

Goodwill is reviewed annually for signs of impairment. Goodwill relates to the acquisition of BillToMobile Inc, £1.2m in May 2016. The 
goodwill related to Audiens SRL acquired in 2018 for £ 2.5m has been treated as a disposal following a share issue by Bango Deep 
Limited which resulted in NHN Corp owning 60% of the share capital (see note 16). 

The underlying assets related to the outstanding goodwill has been classified as a single cash-generating unit (CGU) which has 
been reviewed for any sign of impairment. The recoverable amount of the CGU was determined based on the value-in-use 
calculations which required the use of certain assumptions. The calculations used cash flow projections based on financial budgets 
approved by the Board for the current financial year with an additional projection to cover a 7 year period.   

The following assumptions have been used in reviewing the goodwill for signs of impairment: 

1.  Assumed a revenue and cost growth of 2.5% annually from 2022 
2.  Current margins will remain the same in future years 
3.  Pre-tax discount rate of 20% has been applied 
4.  Major customer will continue the on-going business relationship. The customer has continued to increase its business with 

Bango in the past few years 

5.  Annual capital expenditure will remain at £50,000 each year 

55 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

If Bango lost the business of a key customer which resulted in a revenue collapse in excess of 50%, the group may be required to 
recognize an impairment. There is no other reasonable possible change to either costs or interest rates in the key assumptions that 
would result in an impairment. 

6 Trade and other receivables 

Trade receivables 
Expected credit loss of trade receivables 
Net trade receivables 

Other receivables 
Prepayments and accrued income 

Research and development tax credits 

Total 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

2,048 
(27) 
2,021 

194 
981 
3,196 

- 

3,196 

1,566 
(56) 
1,510 

171 
907 
2,588 

597 

3,185 

At 31 December 2020, some of the unimpaired trade receivables are past their due date. The age of financial assets past due but 
not impaired is as follows:  

Not more than one month  
One to two months 
Three to twelve months 
More than twelve months 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

259 
65 
55 
- 

379 

398 
272 
157 
4 

831 

Trade and other receivables are usually due within 30-60 days and do not bear any effective interest rate. Trade receivables from 
digital  merchants  consist  of  numerous  accounts  with  no  significant  individual  balances.  Allowance  for  expected  credit  losses  is 
provided for. 

As at 31 December 2020 

Expected credit loss rate 
Gross carrying amount 
Lifetime expected credit loss 

Current 
£ ‘000 
0.5% 
259 
1 

One to three 
months 
£ ‘000 
0.5% 
65 
- 

Three to twelve 
months 
£ ‘000 
1.5% 
55 
1 

Over 
twelve 
months 
£ ‘000 
5% 
0 
- 

Total 
£ ‘000 

379 
2 

Receivables not yet due of £1,669,000 are expected to have an immaterial credit loss rate. 

The fair value of these financial assets is not individually determined as the carrying amount is a reasonable approximation of fair 
value. There is no material difference between fair value and book value. Of the expected credit loss of £27,000, a specific provision 
of £25,000 (2019: £51,000) has been recognized for a debt due from a client. The balance of £2,000 is the lifetime expected credit 
loss. 

56 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

As at 31 December 2019 

Expected credit loss rate 
Gross carrying amount 
Lifetime expected credit loss 

One to 
three 
months 
£ ‘000 
0.5% 
272 
1 

Three to 
twelve months 
£ ‘000 
1.5% 
157 
2 

Over 
twelve 
months 
£ ‘000 
5% 
4 
- 

Total 
£ ‘000 

831 
5 

Current 
£ ‘000 
0.5% 
398 
2 

The fair value of these financial assets is not individually determined as the carrying amount is a reasonable approximation of fair 
value. There is no material difference between fair value and book value. 

Receivables not yet due of £735,000 are expected to have an immaterial credit loss rate. 

A reconciliation of allowance for expected credit losses for trade receivables is provided below: 

Brought forward provision 
Charge for the year 
Utilized 
Released 

Carry forward provision 

7 Share capital and employee share options 

Allotted, called up and fully paid: 
Ordinary shares of 20p each in Bango PLC 

As at 31 December 2018 

Exercise of share options 

As at 31 December 2019 

Issue of new shares 
Exercise of share options 

As at 31 December 2020 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

56 
25 
(50) 
(4) 

27 

5 
51 
- 
- 

56 

No 

70,267,908 

417,834 

£ ‘000 

14,054 

83 

70,685,742 

14,137 

3,515,500 
510,026 

703 
102 

74,711,268 

14,942 

During the year 510,026 share options were exercised at exercise prices between 43 pence and 173 pence and a par value of 20 
pence  per  share.  The  total  proceeds  were  £496,984  of  which  £102,005  was  recognized  as  share  capital  and  £394,979  as  share 
premium.  

On 23 January 2018, Bango issued to the vendors of Audiens 738,399 warrants over new Bango shares, exercisable at a price of 
£1.80 each, which will lapse after 10 years. This remained outstanding as at 31 December 2020.    

The  Group  issues  share  options  to  Directors  and  to  employees  under  either  an  HM  Revenue  and  Customs  approved  Enterprise 
Management Incentive (EMI) scheme or an unapproved scheme. Employees resident overseas are eligible to participate in the scheme 
or schemes but their options do not qualify as HM Revenue and Customs approved.  

The grant price for share options is equal to the average quoted market price of the company shares on the date of grant. Options 
do not fully vest for three years. The options lapse if share options remain unexercised after a period of ten years from the date of 
grant.  Employees  leaving the Group may receive a waiver from the Board for a defined period during which they may exercise 
options that had vested by their leaving date. 

57 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

Movements in the number of share options outstanding and their related weighted average exercise prices are as follows: 

Outstanding at 1 January  
Granted 
Lapsed 
Exercised 

Outstanding at 31 December 

Exercisable at 1 January 

Average 
exercise price 
per share 
p 
129 
130 
131 
98 

132 

129 

31 Dec 2020 
Options 

4,645,617 
1,542,000 
(266,535) 
(510,026) 

5,411,056 

3,288,161 

Average 
exercise price 
per share 
p 
138 
110 
163 
83 

129 

138 

31 Dec 2019 
Options 

4,181,059 
1,676,000 
(793,608) 
(417,834) 

4,645,617 

3,658,743 

The weighted average share price at date of options exercised during the year was 131.78 pence (2019: 128.62 pence). 

The fair value of options granted during the year, determined using the Black-Scholes valuation model, were between 46-77 pence. 
Significant inputs into the model include a weighted average share price of 130 pence (31 December 2019: 110 pence) at the grant 
date, the exercise prices, volatility of 60% (31 December 2019: 60%), dividend yield of nil (31 December 2019: nil), an expected option 
life of five years (31 December 2019: five years) and an annual risk-free interest rate of 0.11-0.54% (31 December 2019: 0.22-0.90%). 
The forfeiture rate is assumed to be 13.5% (31 December 2019: 20%) of the options issued. 

At 31 December 2020, Bango PLC had the following outstanding options and exercise prices: 

Average 
exercise 
price per share 
Pence 
- 
- 
82.50 
82.00 
142.50 
166.50 
232.00 
218.50 
126.00 
136.00 
101.00 
106.00 
88.50 
43.00 
89.00 
114.50 
255.00 
173.00 
156.50 
173.00 
113.00 
90.00 
92.50 
137.50 
128.50 
67.50 
121.50 
172.00 

2020 
2020 
2021 
2021 
2022 
2022 
2023 
2023 
2023 
2024 
2024 
2025 
2025 
2026 
2026 
2027 
2027 
2028 
2028 
2028 
2028 
2029 
2029 
2029 
2029 
2030 
2030 
2030 

Expiry date 
16 March 
24 September 
17 March 
9 September  
23 March 
20 September 
26 March 
02 April 
04 October 
01 April 
22 October 
16 March 
18 September 
16 March 
21 September 
21 March 
22 September 
14 March 
19 September 
21 September 
23 October 
03 January 
27 March 
18 September 
1 October 
18 March 
7 April 
17 September 

Total 

Options 

31 Dec 2020 
Remaining 
  Contractual 

Average 
exercise 
Life  price per share 
Pence 
59.50 
167.00 
82.50 
82.00 
142.50 
166.50 
232.00 
218.50 
126.00 
136.00 
101.00 
106.00 
88.50 
43.00 
89.00 
114.50 
255.00 
173.00 
156.50 
173.00 
113.00 
90.00 
92.50 
137.50 
128.50 

Months 
- 
- 
2 
8 
15 
21 
27 
27 
33 
39 
46 
51 
57 
63 
69 
75 
81 
87 
93 
93 
- 
97 
99 
105 
106 
112 
113 
117 

Number  
- 
- 
6,250 
8,875 
15,322 
30,323 
54,000 
10,000 
54,000 
36,000 
71,040 
101,248 
119,030 
292,412 
221,074 
284,751 
371,000 
396,533 
253,914 
150,000 
- 
100,000 
736,528 
446,828 
150,000 
386,428 
392,000 
723,500 

Options 

Number  
7,125 
8,875 
10,875 
10,620 
16,322 
31,323 
55,000 
10,000 
55,000 
37,000 
82,040 
106,872 
228,118 
335,674 
301,266 
351,177 
389,000 
429,500 
305,500 
150,000 
100,000 
100,000 
836,830 
537,500 
150,000 

31 Dec 2019 
Remaining 
Contractual 
Life 
Months 
3 
9 
15 
20 
27 
33 
39 
39 
45 
51 
58 
63 
69 
75 
81 
87 
93 
99 
105 
105 
106 
109 
112 
117 
118 

5,411,056 

91 

4,645,617 

94 

58 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
Notes to the financial statements 

8  Trade and other payables 

Trade payables 
Social security and other taxes 
Put and call option 
Accruals and deferred income                                                                                                                

645 
361 
- 
876 

1,882 

1,314 
259 
990 
858 

3,421 

31 Dec 2020 
£ ‘000  

31 Dec 2019 
£ ‘000 

Trade and other payables are due within one year and are non-interest bearing. There is no material difference between book 
value and fair value.  

9 Commitments 

Bango  has  lease  liabilities  for  technical  computer  equipment,  software  and  leasehold  equipment.    The  leases  will  terminate  by 
December 2023. The lease agreement includes fixed non-cancellable lease payments and does not contain any further restrictions. 
Finance lease liabilities are secured by the related assets held under finance lease.  

Gross lease liabilities 

Within one year 
Between two and five years 

Future interest 

10  Expenses by nature 

Employee benefit expense 
Depreciation and  amortization  
Other expenses 

Analyzed as: 
Administrative expenses 
Exceptional items 
Share based payments 
Depreciation 
Amortization and impairment 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

74 
76 

150 

(2) 

148 

338 
803 

1,141 

(90) 

1,051 

2020 

£ ‘000 

5,467   
2,587 
2,606 

 2019 
Restated 
£ ‘000 

  4,952 
1,868 
2,844 

10,660 

9,664 

7,267 
- 
806 
338 
2,249 

10,660 

6,825 
165 
806 
403 
1,465 

9,664 

59 
 
 
 
 
 
 
 
                                                                                                                                                                 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

11  Profit / (loss) before taxation  

Loss before taxation is stated after charging / (crediting): 

Auditor's remuneration: 
Fees payable to the Company’s auditor for the audit of the financial statements  
Fees payable to the Group’s auditors for other services: audit of Group’s subsidiaries 

Exchange rate variances 

Depreciation on property, plant and equipment – owned assets 
Depreciation on property, plant and equipment – right of use assets 
Amortization of intangible assets  
Exceptional items 

2020 

£ ‘000 

2019 
Restated 
£ ‘000 

6 
80 

215 

109 
229 
2,249 
- 

6 
69 

127 

162 
241 
1,465 
165 

Exceptional items relate to costs spent during the prior year on the re-branding of Bango following the acquisition of Audiens and 
the decision to create a new product named Marketplace. This is a new product which focuses on creating insights and extending 
customers reach using the Bango platform. 

12 Employee benefit expense 

The average number of staff employed by Bango during the financial year amounted to: 

Admin & marketing staff 
Technical & support staff 

The gross payroll costs of the above were: 

Wages and salaries 
Social security costs 
Other pension costs 
Share based remuneration 

 2020 
No 

21 
57 

78 

 2020 

£ ‘000 
5,530 
518 
211 
806 
7,065 

 2019 
No 

22 
62 

84 

2019 
restated 
£ ‘000 
4,705 
499 
227 
806 
6,237 

Included in the above payroll costs is £1,598,000 (31 December 2019: £1,285,000) capitalized within internal development (note 5.3). 
The outstanding pension contributions on 31 December 2020 which was payable in January 2021 was £18,000 (2019: 16,000) 

The Directors have identified fifteen (31 December 2019: eleven) key management personnel, including Directors. Compensation to 
key management is set out below: 

Wages and salaries 
Employers national insurance 
Other pension costs 
Share based compensation 

2020 
£ ‘000 
1,497 
197 
93 
361 

2,148 

2019 
£ ‘000 
1,205 
147 
83 
301 

1,736 

60 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

13 Directors 

Remuneration in respect of Directors was as follows: 

Emoluments 

2020 
£ ‘000 

1,039 

2019 
£ ‘000 

784 

Further details can be  found in the Remuneration Committee Report. The highest paid Director received total salary of £252,500 
(2019: £248,919), pension contributions of £8,883 (2019: £8,317), and share based compensation of £55,000 (2019: £56,000). 

The number of Directors who accrued benefits under pension schemes was four (2019: three). 

The total share based compensation for Directors was £179,000 (2019: £140,000). 

For details of Directors options please see the Directors and their interest section of the Directors’ report. 

14  Investment income and interest payable 

Bank interest receivable 

Finance lease interest payable 

15  Taxation  

UK taxation 
R&D tax credits receivable 
Under recognition of prior year credit 
Foreign taxation 
R&D tax credits receivable 
Under recognition of prior year R&D credit 
Tax paid overseas 
Under provision of prior year overseas tax 
Total current tax 
Original and reversal of timing differences  
Under provision in respect of prior year deferred tax 

Income tax expense is attributable to:                        

 Continuing operations 
 Discontinued operations 
Loss on ordinary activities before taxation 

2020 
£ ‘000 
- 

2020 
£ ‘000 
27 

      2019 
£ ‘000 
12 

      2019 
£ ‘000 
56 

  2020 
£ ‘000 

2019 
£ ‘000 

- 
(28) 

- 
(42) 
1 
- 
(69) 
(108) 
- 

(177) 

(136) 
(41) 
(177) 

(465) 
(4) 

(145) 
(154) 
6 
13 
(749) 
(20) 
29 

(740) 

(450) 
(290) 
(740) 

61 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                       
 
 
Notes to the financial statements 

Income tax expense for the year differs from the standard rate of taxation as follows:                        

Profit / (loss) from continuing operations 
Profit / (loss) from discontinued operations 
Profit / (loss) on ordinary activities before taxation 

Profit / (loss) on ordinary activities multiplied by standard rate of tax of 19% (2019: 19%) 
Effect of: 
Expenses not deductible for tax purposes 
Non-taxable profit on disposal of discontinued activities  
Enhanced R&D relief 
Movements in deferred tax not recognized 
Adjustments in relation to prior years 

Total tax  

2020 
£ ‘000 
607 
3,923 
4,530 

861 

403 
(921) 
(410) 
(40) 
(70) 

(177) 

2019 
£ ‘000 
(2,607) 
(469) 
(3,076) 

(584) 

30 
- 
(610) 
536 
(112) 

(740) 

At 31 December 2020, the unutilized tax losses carried forward amounted to £34.1 million (at 31 December 2019: £34m). 

Deferred tax assets/ (liabilities): 

Share option deduction 
Tax losses 
Short term timing differences 
Accelerated capital allowances and capitalized 
development costs 

Provided 

Provided 

31 Dec 2020 
£000 

      31 Dec 2019 
£’000 

Unrecognized 
31 Dec 2020 
£000 

Unrecognized 
31 Dec 2019 
£000 

- 
896 
(8) 

(1,802) 

(914) 

- 
665 
- 

(783) 

(118) 

88 
5,595 
- 

- 

34 
4,864 
- 

- 

5,683 

4,898 

All  unrecognized  deferred  tax  balances  relate  to  the  UK.  No  deferred  tax  asset  has  been  recognized  in  respect  of  the  above 
temporary differences due to the unpredictability of future taxable trading profits.  

16 Discontinued operations 

Control of Bango Deep Limited changed on 6 April 2020, following a share issue by New Deep Limited (formerly Bango Deep Limited) 
which resulted in NHN Corp owning 60% of the share capital. The New Deep Limited group including its subsidiaries Audiens Srl and 
Audiens Limited is reported in the current period as a disposal within discontinued operations. Bango Plc still retains a 40% interest 
in the New Deep Limited group and has accounted for the New Deep Limited group as an associate using the equity method of 
accounting.    

62 
 
 
 
 
                                       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

16.1 Financial performance and cash flow information of the associate 

Financial performance and cash flow information presented are for the period ended 6 April 2020 

  6 April 2020 
£ ‘000 

   31 Dec 2019 
£ ‘000 

Revenue 

Expenses 
Depreciation & amortization 
Exceptional items – transactional costs 
Profit on sale of the subsidiary (Note 16.3) 
Profit before tax 

Taxation 
Profit after tax from discontinued operation 

Exchange differences on translation of discontinued operation 

Profit/(loss) from discontinued activities  

Cash movements from discontinued activities  

Net cash inflow from operating activities 
Net cash flow from investing activities 
Net cash flow from financing activities 

Net increase / (decrease) in cash generated by the subsidiary 

16.2 Details of the disposal of the subsidiary 

The carrying amount of assets and liabilities as at the date of sale on 6 April 2020 were: 

184 

(216) 
(122) 
(770) 
4,847 
3,923 

42 
3,965 

(33) 

3,932 

307 
(81) 
(3) 

223 

Intangibles, property, plant and equipment 
Goodwill 
Trade receivables, cash & other debtors 
Research and development tax credits 
Total assets 

Trade and other payables 
Deferred tax liability 
Total liabilities 

Net assets 

16.3 Profit on the sale of the subsidiary 

Fair valuation of 40% investment in associate   
Acquired intangible assets – proprietary software retained in group 

Carrying amount of net assets (note 16.2) 

Deferred tax on acquired intangible assets 

Profit on sale of subsidiary 

2,137 

(2,275) 
(331) 
- 
- 
(469) 

290 
(179) 

- 

(179) 

525 
(703) 
(2) 

(180) 

   2020 
£ ‘000 

2,976 
2,548 
969 
187 
6,680 

833 
114 
947 

5,733 

2020 
£ ‘000 

6,216 
5,386 

(5,733) 

(1,022) 

4,847 

63 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

17 Interest in associates  

Opening balance as at 1 January 2020 
Addition – fair value of interest retained in the Bango Deep group 
Share of operating losses 

Closing balance as at 31 December 2020 

£ ‘000 

- 
6,216 
(530) 

5,686 

Name of entity 

Place of business 

% of ownership interest  Nature of relationship  Measurement method 

NewDeep Limited  
Audiens Srl * 
Audiens Limited * 
* These entities are both 100% owned subsidiaries of NewDeep Limited 
 The proportion of ownership is the same as the share rights held. 

United Kingdom 
Italy 
United Kingdom 

40% 
40% 
40% 

Associate 
Associate 
Associate 

Equity method 
Equity method 
Equity method 

Summarized financial information for associates 

The  table  below  provides  a  summary  of  the  financial  information  for  New  Deep  Limited  group,  an  associate  of  Bango  Plc.  The 
information disclosed shows the balances for New Deep group and does not represent Bango Plc’s share of its interest. They have 
been  amended  to  reflect  adjustments  when  using  the  equity  method,  including  fair  value  adjustments  and  modifications  for 
differences in accounting policy. 

Summarized balance sheet

Current assets 
Non-current assets 
Current net assets 

Current liabilities  

Net assets 

Reconciliation of carrying amounts  
Opening book value of assets  
Fair value adjustment on acquisition 
Cash injection - NHN 
Loss for the period 

Closing net assets 

Group share in % 
Group’s share  

Carrying amount 

31 Dec 2020 
£ ‘000 

6,466 
9,019 
15,485 

(1,269) 

14,216 

2,931 
6,144 
6,466 
(1,325) 

14,216 

40% 
5,686 

5,686 

64 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

Summarized statement of comprehensive income 

Revenue 

Loss for the period 
Other comprehensive income  
Total comprehensive loss 

31 Dec 2020 
£ ‘000 
410 

(1,325) 
- 
(1,325) 

Following the loss of control by Bango Plc of New Deep Limited (formerly Bango Deep Limited) recharges of £168,000 were issued 
to New Deep Limited for transition support services. A total amount of £42,000 was outstanding as at 31 December 2020. 

18 Earnings per share 

(a) Basic 
Basic earnings per share are calculated by dividing the loss attributable to equity holders of Bango PLC by the weighted average 
number of ordinary shares in issue during the year. 

Earnings (basic) per share 

Profit / (loss) attributable to equity holders of Bango PLC: 
From continuing operations 
From discontinued operations 
Profit / (loss) attributable to equity holders of Bango PLC 

 2020 
£ ‘000 

743 
3,932 
4,675 

 2019 
£ ‘000 

(2,157) 
(179) 
(2,336) 

Weighted average number of ordinary shares in issue 

73,347,201 

70,474,897 

From continuing operations  
From discontinued operations 
Basic earnings / (loss) per share attributable to equity holders from continuing and 
discontinued operations 

1.01p 
5.36p 
6.37p 

(3.07)p 
(0.25)p 
(3.32) p 

(b) Diluted 

Earnings (diluted) per share 

Profit / (loss) attributable to equity holders of Bango PLC 

Weighted average number of ordinary shares in issue 
Options  
Weighted average number of ordinary shares in issue (including options) 

From continuing operations  
From discontinued operations 
Diluted earnings / (loss) per share attributable to equity holders from continuing and 
discontinued operations 

 2020 
£ ‘000 
4,675 

 2019 
£ ‘000 
(2,336) 

73,347,201 
1,036,358 
74,383,559 

70,474,897 
- 
70,474,897 

1.00p 
5.29p 
6.29p 

(3.07)p 
(0.25)p 
(3.32) p 

Diluted earnings per share is calculated by adjusting the weighted average number of shares outstanding to assume conversion of 
all dilutive potential ordinary share options. 

The weighted average number of shares and the loss for the year for the purposes of calculating diluted loss per share are the same 
as for the basic loss per share calculation for the year ended 31 December 2019. This is because the outstanding share options would 
have the effect of reducing the loss per share and would not, therefore, be dilutive under the terms of IAS 33. 

65 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

19 Cash generated from / (used by) operations  

Profit / (loss) for the financial year 
    From continuing operations 
    From discontinued operations 

Depreciation, amortization and impairment 
Taxation credit 
Investment income 
Interest payable 
Share-based payment expense 
Share of loss of associate 
Gain on disposal of subsidiary 
Loss on disposal of fixed assets 
Gain on disposal of right of use assets 
(Increase)/decrease in receivables 
Decrease in payables  

Corporation tax received   

 2020 
£ ‘000 

743 
3,932 
4,675 

2,588 
(136) 
- 
27 
806 
530 
(4,847) 
43 
(43) 
(991) 
(142) 
2,510 

496 

 2019 
£ ‘000 

(2,157) 
(179) 
(2,336) 

2,199 
(740) 
(12) 
367 
806 
- 
- 
- 
- 
260 
(297) 
247 

787 

Net cash generated from operations 

3,006 

1,034 

20  Financial assets and liabilities 

Financial assets included in the statement of financial position relate to the following IFRS 9 categories:   

Financial assets held at amortized cost 

Total financial assets 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

8,912 

8,912 

4,661 

4,661 

These financial assets are included in the statement of financial position within the following headings: 

Short term financial assets  
Trade and other receivables 
Cash and cash equivalents 

Total financial assets 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

3,075 
5,837 

8,912 

1,974 
2,687 

4,661 

Financial liabilities included in the statement of financial position relate to the following IFRS 9 categories: 

Financial liabilities measured at amortized cost  

Total financial liabilities 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

1,668 

1,668 

4,213 

4,213 

66 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

These financial liabilities are included in the statement of financial position within the following headings: 

Financial liabilities 
Trade and other payables 
Accruals 
Lease liabilities  

Total financial liabilities 

21  Credit risk analysis 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

645 
875 
148 

1,668 

2,303 
859 
1,051 

4,213 

Bango’s exposure to credit risk is limited to the carrying amount of financial assets and cash and cash equivalents recognized at the 
statement of financial position date, as summarized in note 20. 

Bango continuously monitors the default of partners and other counterparties and incorporates this information into its credit risk 
controls. Where available at reasonable cost, external credit ratings and / or reports on customers and other counterparties are 
obtained and used. Bango’s policy is to deal only with creditworthy counterparties. 

Bango’s management considers the expected credit loss on financial assets that are past due. See note 6 for further information on 
trade receivables that are past due.   

None of Bango’s financial assets are secured by collateral or other credit enhancements. 

In respect of trade and other receivables, Bango is not exposed to any significant credit risk exposure to any single counterparty or 
any  group  of  counterparties  having  similar  characteristics.  Bango  completes  regular  credit  checks  on  those  payment  providers 
accounting for significant individual balances. In addition, the terms and conditions of trade with some digital merchants allow the 
group to withhold payment of the relevant part of the digital merchant earnings until payment is received from the payment provider.  

The credit risk for liquid funds and other short-term financial assets is considered negligible, since the counterparties are reputable 
banks with high quality external credit ratings.     

22  Liquidity risk analysis and capital management 

Bango manages its liquidity needs by carefully monitoring cash outflows due in day-to-day business. Liquidity needs are monitored 
in various time bands, on a day-to-day and week-to-week basis, as well as on a monthly basis. Long-term liquidity needs are identified 
on a quarterly basis, taking account of operating activities and investing activities.   

At 31 December 2020 Bango’s financial liabilities had contractual maturities which are summarized below: 

Trade and other payables within 6 months 
Right to use obligations within 12 months 
Right to use obligations 1 year to 5 years 

Financial liabilities 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

1,520 
73 
75 

1,668 

3,162 
303 
748 

4,213 

Bango’s capital management objectives are to ensure Bango’s ability to continue as a going concern and to provide an adequate 
return  to  shareholders.  Going  concern  is  assessed  based  on  sufficiency  of  cash  resources,  through  trading  and  equity  issues  to 
mitigate liquidity risk.   

At 31 December 2020 Bango only had lease liabilities including liabilities related to the right of use assets. 

23  Market risk analysis 

23.1 Interest risk sensitivity  
Bango has no bank borrowings on which it is subject to interest rate risk. The risk associated with interest earned on cash balances is 
low, given the low level of interest currently being earned. 

67 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
Notes to the financial statements 

23.2 Foreign currency sensitivity 
Exposure  to  currency  exchange  rates  arise  from  the  Bango’s  overseas  sales  and  purchases,  which  are  primarily  denominated  in  US 
Dollars and Yen.   

The  amounts  to  be  paid  and  received  in  a  specific  currency  are  expected  to  largely  offset  one  another,  so  no  hedging  activity  is 
undertaken. 

Foreign currency denominated financial assets and liabilities, translated into sterling at the closing rate, are as follows. 

31 Dec 2020 
£’000 
Financial 
liabilities 

£’000 
Net assets/ 
(liabilities) 

£’000 
Financial 
assets 

Nominal amounts 

US $                               
USD 
Euro                               
EUR 
Australian $                  
AUD 
Canadian $                   
CAD 
Indonesia Rp                
IDR 
South African Rand     
ZAR 
Saudi Arabian Riyal     
SAR 
Japanese Yen                
JPY 
Other 

£’000 
Financial 
assets 

5,578 

35 

39 

111 

35 

24 

46 

1,964 
86 

7,918 

593 

35 

- 

- 

- 

- 

- 

26 
3 

657 

4,985 

- 

39 

111 

35 

24 

46 

1,938 
83 

7,261 

31 Dec 2019 
£’000 
Financial 
liabilities 

653 

1,302 

- 

- 

- 

- 

- 

83 
3 

1,518 

1,536 

36 

102 

39 

16 

73 

703 
55 

4,078 

2,041 

£’000 
Net assets/ 
(liabilities) 

865 

234 

36 

102 

39 

16 

73 

620 
52 

2,037 

Sensitivity analysis has been performed on the financial assets and liabilities to assess the exposure of the group to foreign exchange 
movements. Profits are sensitive to changes in exchange rates primarily from USD and JPY denominated trade debtors and cash. The 
Group’s exposure to other currencies is not significant. If exchange rates moved so that the sterling strengthened by 5% then the 
profits of the group will be reduced by £330,000 and the effect on the statement of financial position would be a loss of £345,000.   

68 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statement of financial position of Bango PLC 
As at 31 December 2020 

ASSETS 
Non-current assets 
Investment in subsidiary 

Trade and other receivables due after one year 

Current assets 
Trade and other receivables due within one year 

Total assets 

EQUITY 
Capital and reserves 
Share capital 
Share premium account 
Share-based payment reserve 
Retained earnings 

Total equity 

LIABILITIES 
Trade and other falling due within one year 

Total liabilities 

Total equity and liabilities 

Note 

 31 Dec 2020 
£’000 

31 Dec 2019 
£’000 

V 

VI 

VI 

IX 

VII 

52,223 

49,236 

6,645 

6,238 

58,868 

55,474 

24 

24 

178 

178 

58,892 

55,652 

14,942 
38,940 
1,673 
3,254 

58,809 

83 

83 

14,137 
36,057 
1,673 
3,634 

55,501 

151 

151 

58,892 

55,652 

The company has taken the exemption under section 408 of the Companies Act 2006 not to present a full income statement, but 
the loss for the year for the company was £1,186,000 (2019: £332,000). 

These financial statements were approved and authorized for issue by the Directors on 15 March 2021 and are signed on their 
behalf by: 

Paul Larbey 
Director 

Company registration number 05386079 

The notes on pages 72 to 76 are an integral part of these Company financial statements 

69 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statement of changes in equity of Bango PLC 
For the year ending 31 December 2020 

Balance at 1 January 2020 
Exercise of share options 
Issue of shares 
Share based payments 
Transactions with owners 

Loss for the year 
Balance at 31 December 2020 

Balance at 1 January 2019 
Exercise of share options 
Issue of shares 
Share based payments 
Transactions with owners 

Loss for the year 
Balance at 31 December 2019 

Share 

capital 

£ ‘000 

14,137 
102 
703 
- 
805 

- 
14,942 

14,054 
83 

- 
83 

- 
14,137 

Share 
premium   
account 
£ ‘000 

Other 
reserve 
£ ‘000 

36,057 
395 
2,488 
- 
2,883 

- 
38,940 

35,797 
260 

- 
260 

- 
36,057 

1,673 
- 
- 
- 
- 

- 
1,673 

1,673 
- 

- 
- 

- 
1,673 

Retained 

earnings 

£ ‘000 

3,634 
- 
- 
806 
806 

(1,186) 
3,254 

3,160 
- 

  806 

806   

(332) 
3,634 

Total 

£ ‘000 

55,501 
497 
3,191 
806 
4,494 

(1,186) 
58,809 

54,684 
343 

806 
1,149 

(332) 
55,501 

The notes on pages 72 to 76 are an integral part of these Company financial statements 

70 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cashflow statement of Bango PLC 
For the year ended December 2020 

Loss for the year  

Cash flows from operating activities 
Increase in receivables 
Increase/(decrease) in payables 

Net cash used by operating activities  

Cash flows from financing activities 
Proceeds from issuance of ordinary shares 

Net cash generated from financing activities 

Net increase in cash and cash equivalents   

Cash and cash equivalents at beginning of year 

Cash and cash equivalents at end of year 

 2020 
£’000 

 2019 
£’000 

(1,186) 

(332) 

(2,434) 
(68) 

(3,688) 

3,688 

3,688 

- 

- 

- 

(109) 
97 

(344) 

344 

344 

- 

- 

- 

The notes on pages 72 to 76 are an integral part of these Company financial statements 

71 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

I.  Accounting policies 

Basis of accounting 
The separate financial statements of Bango PLC are presented as required by the Companies Act 2006. They have been prepared 
under the historical cost convention and under the basis of going concern.  

Bango has prepared its Report and accounts for the year ended 31 December 2020, in accordance with International Accounting 
Standards in conformity with the Companies Act 2006 (“IFRS”). IFRS requires the use of certain critical accounting estimates. It also 
requires management to exercise its judgement in the process of applying the accounting policies. The main judgement in respect of 
the company is the carrying value of investments and group debtors which are supported by future forecasted cashflows. 

The principal accounting policies are summarized below. They have all been applied consistently throughout the year. 

Investments 
Fixed asset investments are shown at cost less provision for impairment. Investments are tested for impairment when events would 
indicate that it  might be impaired. Impairment is  determined  by assessing the recoverable amount of the  investment. Where the 
recoverable amount is less than the carrying amount, an impairment loss is recognized in profit or loss. 

Associates 

Associates are all entities over which the group has significant influence but not control or joint control. This is generally the case 
where the group holds between 20% and 50% of the voting rights of an entity. Investments in associates are initially recognized at 
cost. The carrying amount of equity-accounted investments is tested for impairment annually or when events would indicate that it 
might be impaired. Impairment charges are deducted from the carrying value and recognized immediately in profit or loss. 

Share based payments 
Bango  PLC  issues  equity  settled  share-based  compensation  to  certain  employees  (including  Directors)  of  its  trading  subsidiaries. 
Equity settled share-based payments are measured at fair value at the date of grant. The fair value determined at the grant date of 
the  equity-settled  share-based  payment  is  credited  to  reserves  on  a  straight-line  basis  over  the  vesting  period,  together  with  a 
corresponding increase in the book value of Bango PLC’s investment in subsidiaries, based upon the estimate of the shares that will 
eventually vest. These estimates are subsequently revised if there is any indication that the number of options expected to vest differs 
from previous estimates. Any cumulative adjustment prior to vesting is recognized in the current period. No adjustment is made to 
any expense recognized in prior periods. 

Fair value is measured by an  external valuer using the Black-Scholes-Merton  option pricing model. The expected life used in the 
model  has  been  adjusted,  based  on  management’s  best  estimate,  for  the  effects  of  non-transferability,  exercise  restrictions  and 
behavioral considerations. 

Where the terms of an equity-settled transaction are modified, as a minimum an expense is recognized as if the terms had not been 
modified. In addition, an expense is recognized for any increase in the value of the transaction as a result of the modification, as 
measured by the date of modification, over the remaining vesting period. 

Where an equity-settled transaction is cancelled, it is treated as if it had vested on the due date of the cancellation, and any expense 
not  yet  recognized  for  the  transaction  is  recognized  immediately.  However,  if  a  new  transaction  is  substituted  for  the  cancelled 
transaction and designated as a replacement transaction on the date that it is granted, the cancelled and new transactions are 
treated as if they were a modification of the original transaction, as described in the previous paragraph. 

Share capital  
Ordinary shares are classified as equity. Equity instruments issued by Bango PLC are recorded at the proceeds received, net of direct 
issue costs. 

Share premium account 
Share premium represents the excess over nominal value of the fair value of consideration received for equity shares, net of expenses 
of the share issue. 

Other reserve 
The other reserve represents the excess over nominal value for equity shares issued as part of a business acquisition where at least 
90% of the entity is acquired and the initial present value of warrants issued over equity shares. 

Retained earnings 
Retained earnings include all current and prior period retained profits. 

72 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

II.  Directors, employees and key management personnel 
Details of Directors’ interests in the shares and options of Bango PLC are provided in the Directors’ report on page 26. There are no 
employees employed directly by Bango PLC. 

Details of Directors’ remuneration and key management personnel are disclosed in notes 12 and 13 of the Group accounts. A charge 
of  £125,806  (31  December  2019:  £136,429)  has  been  recognized  within  the  parent  company’s  own  figures  relating  to  wages  and 
salaries. 

III.  Auditor’s remuneration 
The auditor’s remuneration for audit and non-audit services to Bango PLC was borne entirely by Bango.net Limited, a wholly owned 
subsidiary. 

IV.  Employee benefit expenses 

The employees of Bango Plc during the financial year were: 

Non-executive directors 
Executive directors 

The aggregate payroll costs of the above of the non-executive directors are: 

Wages and salaries 
Social security costs 

 2020 
No 

 2019 
No 

4 
4 

8 

 2020 

£ ‘000 

119 
7 

126 

6 
3 

9 

2019 
restated 
£ ‘000 

124 
12 

136 

The employee cost of executive directors are included in the subsidiary’s records and shown in the Group accounts in note 12.  

V.  Investments 

Cost 
Investment in subsidiary undertakings at 31 December 2019 
Share based payments 

Investment in subsidiary undertakings at 31 December 2020 

Addition – investment in associate 
Transfer of intangible assets to subsidiary 

Investment in subsidiary undertakings and associates at 31 December 2020 

At 31 December 2019 

Fixed asset investments are shown at cost less provision for impairment. 

£ ‘000 

49,236 
806 

50,042 

6,544 
(4,363) 
2,181 

52,223 

49,236 

73 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

Details of subsidiary undertakings and associates at 31 December 2020 are as follows:   
Country of 
incorporation 

Class of share 
capital held 

Held by the 
company 

Bango.net Limited 1 

England & Wales 

Ordinary 

100% 

Bango Movil 3 

Bango do Brasil Cessão de 
Licenças de Programas de 
Computador Ltda * 4 
Bango Mobile Limited ** 5 
Bango Kabushiki Kaisha 6 

Bango Holdings Inc 2 

BillToMobile Inc 2 
Bango Inc 2 

Spain 

Brazil 

Nigeria 
Japan 

USA 
USA 

USA 

Ordinary 

Ordinary 

Ordinary 
Ordinary 

Common 
Common 

Common 

Bango Resale Holding Limited 
1 
Bango Resale Limited 1 
Bango Resale EU Limited 8 
Bango Resale Limited 9 
New Deep Limited 10 

England & Wales 

Ordinary 

England & Wales 
Ireland 
Canada 
England & Wales 

Ordinary 
Ordinary 
Ordinary 
Ordinary 

100% 

100% 

100% 
100% 

100% 
100% 

100% 

100% 

100% 
100% 
100% 
40% 

Nature of business 

Development, marketing and 
sale of technology for mobile 
phone users to purchase 
services for their mobile phones 
Support for Bango.net Limited 

Non-trading 

Trading entity in Nigeria 
Sales and support office for 
Bango.net Limited 
Holding company 
Trading entity in USA 

Sales and support office for 
Bango.net Limited 
Holding company 

Trading entity in England  
Trading entity in Ireland 
Trading entity in Canada 
Holding company 

*99% owned via Bango Movil and 1% owned by Bango Plc 
**49% owned via Bango PLC, 51% owned by Bango.net Ltd (100% owned subsidiary of Bango PLC)  
1 Botanic House, 100 Hills Road, Cambridge, CB2 1YG, United Kingdom 
2 675 N. First Street, Suite 1180, San Jose, California, 95112, United States 
3 Paseo de la Castellana 141, Edificio Cuzo IV, Madrid, 28046, Spain 
4 1912 Av. Brigadeiro Faria Lima, Jardim Paulistano, 01451-907, Sao Paulo, Brazil 
5 1 Murtala Muhammed Drive, Ikoyi, Lagos, Nigeria 
6 Spline Aoyama Tokyu Building 6F, 3-1-3 Minami-Aoyama, Minato, Tokyo, 107-0062, Japan 
7 Piazza della Repubblica, 14-16, Milano, 20124, Italy  
8 43-49 Sir John Rogerson’s Quay, Dublin 2, Ireland 
9 400 - 725 Granville Street, Vancouver, BC V7Y 1G5, Canada 
10 2nd Floor Platinum Building, St John’s Innovation Park, Cambridge, CB4 0DS, United Kingdom 

VI.  Receivables 

Amounts due from Group undertakings (due after one year) 
Other receivables (due within one year) 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

6.645 
24 

6,669 

6,238 
178 

6,416 

An impairment review of intercompany receivables was undertaken in line with IFRS 9 “Financial Instruments” and the required 
provision was considered immaterial to recognize.  

Interest in inter-company loans from the parent company to the subsidiary undertakings are charged at a reasonable market rate 
of interest, calculated monthly on the balance outstanding.  

74 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

VII.  Payables 

Trade payables 
Accruals 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

49 
34 

83 

89 
62 

151 

VIII.  Financial assets and liabilities 

Financial assets included in the statement of financial position relate to the following IFRS 9 categories:   

Financial assets held at amortized cost 

Total financial assets 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

6,669 

6,669 

6,416 

6,416 

These financial assets are included in the statement of financial position within the following headings: 

Current financial assets 
Other receivables 

Non-current financial assets 
Amounts due from Group undertakings 

Total financial assets 

Financial liabilities held at amortized cost 

Total financial liabilities 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

24 

178 

6,645 

6,669 

6,238 

6,416 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

83 

83 

151 

151 

These financial liabilities are included in the statement of financial position within the following headings: 

Current financial liabilities 
Trade payables 
Accruals 

Total financial liabilities 

31 Dec 2020 
£ ‘000 

31 Dec 2019 
£ ‘000 

49 
34 

83 

89 
62 

151 

75 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IX. Share capital 
Allotted, called up and fully paid: 

Ordinary shares of 20p each in Bango PLC 

As at 31 December 2018 

Exercise of share options 

As at 31 December 2019 

Issue of new shares 
Exercise of share options 

As at 31 December 2020 

No 

70,267,908 

417,834 

70,685,742 

3,515,500 
510,026 

£ ‘000 

14,054 

83 

14,137 

703 
102 

74,711,268 

14,942 

During the year 510,026 share options were exercised at exercise prices between 43 pence and 173 pence and a par value of 20 
pence  per  share.  The  total  proceeds  were  £496,984  of  which  £102,005  was  recognized  as  share  capital  and  £394,979  as  share 
premium.  

During the year 1,542,000 options were granted to employees. Details of number of options granted to Directors is given in the 
Directors report of the Group accounts. 

At the year-end 5,411,056 options were outstanding. Further details relating to employee share options are provided in note 7 in the 
Group financial statements.  

X.  Related party 

Subsidiary 
Others 

Purchases 
from 

  31 Dec 2020  31 Dec 2019 
£ ‘000 

£’000 

126 
- 

126 

136 
22 

158 

Receivables 
outstanding  
31 Dec 2020  31 Dec 2019  31 Dec 2020  31 Dec 2019 
£ ‘000 

Creditors 
outstanding 

£ ‘000 

£’000 

£’000 

Subsidiary 

7,193 

5,192 

548 

7,193 

5,192 

548 

171 

171 

Following the loss of control by Bango Plc of New Deep Limited (formerly Bango Deep Limited) recharges of £168,000 were issued 
by Bango.Net Limited a subsidiary of Bango Plc to New Deep Limited for transition support services. A total amount of £42,000 was 
outstanding as at 31 December 2020. 

76