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FY2021 Annual Report · Bank of Commerce Holdings
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Annual Financial Report 2021

BANK OF CYPRUS HOLDINGS GROUP
Annual Financial Report
for the year ended 31 December 2021

Annual Financial Report 2021

Contents

Board of Directors and Executives

Forward Looking Statements and Notes

Directors' Report of Bank of Cyprus Holdings Public Limited Company

Consolidated Financial Statements of Bank of Cyprus Holdings Group

Independent Auditor’s Report to the Members of Bank of Cyprus Holdings Public Limited
Company on the Consolidated Financial Statements and the Company Financial Statements

Financial Statements of Bank of Cyprus Holdings Public Limited Company

Annual Corporate Governance Report

Additional Risk and Capital Management Disclosures

Definitions and explanations on Alternative Performance Measures Disclosures

Page

1

2

3

52

243

254

271

330

356

BANK OF CYPRUS HOLDINGS GROUP
Board of Directors and Executives
as at 29 March 2022

Annual Financial Report 2021

Board of Directors of Bank of Cyprus
Holdings Public Limited Company

Efstratios-Georgios Arapoglou 
CHAIRMAN

Lyn Grobler
VICE-CHAIRPERSON

Arne Berggren
Dr. Michael Heger
Panicos Nicolaou 
Ioannis Zographakis
Maria Philippou
Maksim Goldman
Nicos Sofianos (appointed on 14 May 2020 - approved by ECB on 26 February 2021)
Paula Hadjisotiriou
Constantine Iordanou (appointed on 28 September 2020 - approved by ECB on 29 November
2021)
Eliza Livadiotou (appointed on 28 September 2020 - approved by ECB on 6 October 2021)

Executive Committee

Panicos Nicolaou 
CHIEF EXECUTIVE OFFICER

Dr. Charis Pouangare
DEPUTY CHIEF EXECUTIVE OFFICER & CHIEF OF BUSINESS 

Eliza Livadiotou
EXECUTIVE DIRECTOR FINANCE & LEGACY

Demetris Th. Demetriou
CHIEF RISK OFFICER

Irene Gregoriou
ACTING EXECUTIVE DIRECTOR PEOPLE & CHANGE

George Kousis
ACTING EXECUTIVE DIRECTOR TECHNOLOGY & OPERATIONS

Company Secretary

Legal Advisers as to matters of Irish
Law

Legal Advisers as to matters of
English and US Law

Legal Advisers as to matters of
Cypriot Law 

Statutory Auditors 

Registered Office 

Katia Santis

Arthur Cox

Sidley Austin LLP

Chryssafinis & Polyviou LLC

PricewaterhouseCoopers
One Spencer Dock
North Wall Quay
Dublin 1
D01 X9R7
Ireland

10 Earlsfort Terrace
Dublin 2
D02 T380
Ireland

1

BANK OF CYPRUS HOLDINGS GROUP
Forward Looking Statements and Notes

Annual Financial Report 2021

This  document  contains  certain  forward  looking  statements  which  can  usually  be  identified  by  terms  used
such  as  'expect',  'should  be',  'will  be'  and  similar  expressions  or  variations  thereof  or  their  negative
variations, but their absence does not mean that a statement is not forward looking. Examples of forward-
looking  statements  include,  but  are  not  limited  to,  statements  relating  to  the  Bank  of  Cyprus  Holdings
Group's (the Group) near term and longer term future capital requirements and ratios, intentions, beliefs or
current  expectations  and  projections  about  the  Group’s  future  results  of  operations,  financial  condition,
expected impairment charges, the level of the Group’s assets, liquidity, performance, prospects, anticipated
growth,  provisions,  impairments,  business  strategies  and  opportunities.  By  their  nature,  forward-looking
statements  involve  risk  and  uncertainty  because  they  relate  to  events,  and  depend  upon  circumstances,
that  will  or  may  occur  in  the  future.  Factors  that  could  cause  actual  business,  strategy  and/or  results  to
differ  materially  from  the  plans,  objectives,  expectations,  estimates  and  intentions  expressed  in  such
forward-looking  statements  made  by  the  Group  include,  but  are  not  limited  to:  general  economic  and
political  conditions  in  Cyprus  and  other  European  Union  (EU)  Member  States,  interest  rate  and  foreign
exchange fluctuations, legislative, fiscal and regulatory developments and information technology, litigation
and  other  operational  risks,  adverse  market  conditions,  the impact of outbreaks, epidemics or pandemics,
such  as  the  COVID-19  pandemic  and  ongoing  challenges  and  uncertainties  posed  by  the  COVID-19
pandemic  for  businesses  and  governments  around  the  world.  The  Russian  invasion  of  Ukraine  has  led  to
heightened  volatility  across  global  markets  and to the coordinated implementation of sanctions on Russia,
Russian  entities  and  nationals.  The  Russian  invasion  of  Ukraine  has  already  caused  significant  population
displacement, and as the conflict continues, the disruption will likely increase. The scale of the conflict and
the speed and extent of sanctions, as well as the uncertainty as to how the situation will develop, may have
significant  adverse  effects  to  the  market  and  macroeconomic  conditions,  including  in  ways  that  cannot  be
anticipated. This creates significantly greater uncertainty about forward-looking statements. Should any one
or more of these or other factors materialise, or should any underlying assumptions prove to be incorrect,
the  actual  results  or  events  could  differ  materially  from  those  currently  being  anticipated  as  reflected  in
such  forward  looking  statements.  The  forward-looking  statements  made  in  this  document  are  only
applicable  as  at  the  date  of  publication  of  this  document.  Except  as  required  by  any  applicable  law  or
regulation,  the  Group  expressly  disclaims  any obligation or undertaking to release publicly any updates or
revisions to any forward looking statement contained in this document to reflect any change in the Group’s
expectations or any change in events, conditions or circumstances on which any statement is based.

Non-IFRS performance measures 

Bank of Cyprus Holdings Public Limited Company's (the Company) management believes that the non-IFRS
performance measures included in this document provide valuable information to the readers of the Annual
Financial  Report  as  they  enable  the  readers  to  identify  a  more  consistent  basis  for  comparing the Group’s
performance  between  financial  periods  and  provide  more  detail  concerning  the  elements  of  performance
which management are directly able to influence or are relevant for an assessment of the Group. They also
reflect  an  important  aspect  of  the  way  in  which  the  operating  targets  are  defined  and  performance  is
monitored  by  the  Group’s  management.  However,  any  non-IFRS  performance  measures  in  this  document
are not a substitute for IFRS measures and readers should consider the IFRS measures as the key measures
of  the  31  December  position.  Refer  to  ‘Definitions  and  explanations  on  Alternative  Performance  Measures
Disclosures’ on pages 356 to 370 of the Annual Financial Report for the year ended 31 December 2021 for
further  information,  reconciliations  with  Consolidated  Financial  Statements  and  calculations  of  non-IFRS
performance  measures  included  throughout  this  document  and  the  most  directly  comparable  IFRS
measures.

The  Annual  Financial  Report  for  the  year  ended  31  December  2021  is  available  on  the  Group’s  website
www.bankofcyprus.com (Group/Investor Relations) (the Group's website).

The Annual Financial Report 2021 of the Group is originally issued in English. The Greek translation of the
Annual  Financial  Report  2021  will  be  available  on  the  Group’s  website  from  30  March  2022.  In  case  of  a
difference or inconsistency between the English document and the Greek document, the English document
prevails.

2

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

The Board of Directors submits to the shareholders of Bank of Cyprus Holdings Public Limited Company (the
Company)  their  Directors'  Report  together  with  the  audited  Consolidated  Financial  Statements
(Consolidated  Financial  Statements)  and  Financial  Statements  of  the  Company  for  the  year  ended  31
December 2021.

The Annual Financial Report relates to the Company and together with its subsidiaries the Group, which was
listed on the London Stock Exchange (LSE) and the Cyprus Stock Exchange (CSE) as at 31 December 2021. 

Activities

The  Company  is  the  holding  company  of  the  Group  and  the  sole  shareholder  of  Bank  of  Cyprus  Public
Company  Ltd  (BOC  PCL).  The  principal  activities  of  BOC  PCL  and  its  subsidiary  companies  involve  the
provision  of  banking,  financial  services,  insurance  services  and  management  and  disposal  of  property
predominately acquired in exchange of debt.

All  Group  companies  and  branches  are  set  out  in  Note  51  to  the  Consolidated  Financial  Statements. The
Group  has  established  branches  in  Greece.  Acquisitions  and  disposals  made  during  the  year  2021  are
detailed in Note 51 to the Consolidated Financial Statements.

Group financial results on the underlying basis

Commentary on underlying basis
The  financial  information  presented  below  provides  an overview of the Group financial results for the year
ended  31  December  2021  on  the  ‘underlying  basis’  which  management  believes  best  fits  the  true
measurement of the performance and position of the Group, as this presents separately the exceptional and
one-off items. Reconciliations between the statutory basis and the underlying basis are included in section
‘Unaudited  reconciliation  of  the  Consolidated  Income  Statement  for  the  year  ended  31  December  2021
between  statutory  and  underlying  basis’  below  and  in  ‘Definitions  and  explanations  on  Alternative
Performance Measures Disclosures’ of this Annual Financial Report for the year ended 31 December 2021 to
facilitate the comparability of the underlying basis to the statutory information. 

References to pro forma figures and ratios as at 31 December 2021 refer to Projects Helix 3 and Sinope (as
explained  in  the  paragraphs  further  below).  All  relevant  figures  are  based  on  31  December  2021  results,
unless  otherwise  stated.  Numbers  on  a pro forma basis are based on 31 December 2021 underlying basis
figures  and  are  adjusted  for  Projects  Helix  3  and  Sinope,  and  assume  their  completion,  which  remains
subject to customary regulatory and other approvals. As at 31 December 2021, the portfolios of loans, as
well as the real estate properties included in Project Helix 3 and Project Sinope, were classified as disposal
groups held for sale.  References to pro forma figures and ratios as at 31 December 2020 refer to Project
Helix  2  (as  explained  in  the  paragraphs  further  below).  As  at  31  December  2020,  the  portfolios  of  loans
included in Project Helix 2 were classified as a disposal group held for sale.

Where numbers are provided on a pro forma basis, this is stated and referred to as ‘Pro forma for held for
sale’ or ‘Pro forma for HFS’.

The  below  definitions  are  used  in  the  commentary  that  follows  the  presentation  of  the  underlying  basis
financial information:

NPE sales: NPE sales refer to sales of NPE portfolios completed, as well as contemplated sale transactions,
irrespective of whether or not they meet the held for sale classification criteria at the reporting dates. 

Project  Helix  3:  Project  Helix  3  refers  to  the  agreement  the  Group  reached  in  November  2021  with  funds
affiliated  with  Pacific  Investment  Management  Company  LLC  (‘PIMCO’),  for  the  sale  of  a  portfolio  of  loans
with  gross  book  value  of  €568  million,  as  well  as  real  estate  properties  with  book  value  of  approximately
€120 million as at 30 September 2021, the reference date. 

Project Sinope: Project Sinope refers to the agreement the Group reached in December 2021 for the sale of
a  portfolio  of  loans  with  gross  book  value  of  €12  million,  as  well  as  properties  in  Romania  with  carrying
value €0.6 million, as at 31 December 2021.

Project  Helix  2:  Project  Helix  2  refers  to  the  agreement  the  Group  reached  in  August  2020  with  funds
affiliated  with  PIMCO,  for  the  sale  of  a  portfolio  of  loans  with  gross  book  value  of  €0.9  billion  (Helix  2
Portfolio A), as well as to the agreement the Group reached with PIMCO in January 2021 for the sale of an
additional  portfolio  of  loans  with  gross  book  value  of  €0.5 billion (Helix 2 Portfolio B). Project Helix 2 sale
was completed in June 2021. 

3

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Further details of the transactions are provided in ‘Loan portfolio quality’ under the 'Balance Sheet Analysis'
section below.

The main financial highlights for the year ended 31 December 2021 are set out below:

Unaudited Consolidated Income Statement on the underlying basis

€ million
Net interest income

Net fee and commission income 
Net foreign exchange gains and net gains on financial instruments
transactions and disposal/dissolution of subsidiaries and associates
Insurance income net of claims and commissions 
Net gains from revaluation and disposal of investment properties and on
disposal of stock of properties
Other income

Total income
Staff costs 

Other operating expenses

Special levy on deposits and other levies/contributions

Total expenses

Operating profit
Loan credit losses

Impairments of other financial and non-financial assets

Net reversal/(provisions) for litigation, claims, regulatory and other matters

Total loan credit losses, impairments and provisions 

Profit/(loss) before tax and non-recurring items  
Tax
(Profit)/loss attributable to non-controlling interests

Profit/(loss) after tax and before non-recurring items (attributable
to the owners of the Company)
Advisory and other restructuring costs-organic

Profit/(loss) after tax - organic (attributable to the owners of the
Company)
Provisions/net loss relating to NPE sales3
Restructuring and other costs relating to NPE sales3
Restructuring costs - Voluntary Staff Exit Plan (VEP)

Profit/(loss) after tax (attributable to the owners of the Company)

Key Performance Ratios4
Net interest margin

Cost to income ratio
Cost to income ratio excluding special levy on deposits and other
levies/contributions
Operating profit return on average assets
Basic earnings/(losses) per share attributable to the owners of the Company
(€ cent)
Basic earnings/(losses) after tax and before non-recurring items per share
attributable to the owners of the Company (€ cent)5
Return on tangible equity (ROTE) after tax and before non-recurring items6

20211

20201,2

296

172

24

61

13

15

581

(202)

(145)

(36)

(383)

198

(66)

(36)

2

(100)

98

(5)

(2)

91

(22)

69

(7)

(16)

(16)

30

%1.45

%66

%60

%0.8

6.66

20.50

%5.5

330

144

15

56

7

15

567

(195)

(145)

(33)

(373)

194

(149)

(42)

(7)

(198)

(4)

(8)

3

(9)

(10)

(19)

(120)

(26)

(6)

(171)

%1.84

%66

%60

%0.9

(38.45)

(2.12)

%(0.5)

1The  financial  information  is  derived  from  and  should  be  read  in  conjunction  with  the  accompanied
Consolidated Financial Statements.

2Represented for the DTC levy of €3 million in financial year 2020 which is now included in 'Special levy on
deposits and other levies/contributions' in line with current year presentation.

4

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Unaudited Consolidated Income Statement on the underlying basis (continued)

3‘Provisions/net  loss  relating  to  NPE  sales'  refer to  the  net  loss  on  transactions completed during the year
and  the  net  loan  credit  losses  on  transactions  under  consideration,  whilst  'Restructuring  and  other  costs
relating to NPE Sales' refer mainly to the costs relating to these trades.

4Including the NPE portfolios classified as 'Non-current assets and disposal groups held for sale'. 

5As of 30 June 2021, management monitors ‘Basic earnings/(losses) per share attributable to the owners of
the  Company’  calculated  using  ‘Profit/(loss)  after  tax  and  before  non-recurring  items  (attributable  to  the
owners  of  the  Company)’,  rather  than  ‘Profit/(loss)  after  tax  –  organic  (attributable  to  the  owners  of  the
Company)’  which  was  previously  the  case,  as  management  believes  it  is  a  more  appropriate  measure  of
monitoring recurring performance, as it excludes ‘Advisory and other restructuring costs – organic’ which do
not  relate  to  the  underlying  or  recurring  business  of  the  Group  as  a  banking  and  financial  services
institution, but mainly to the cost of the Tier 2 Capital Notes tender offer of approximately €12.5 million, as
well as certain costs relating to restructuring activities BOC PCL has associated with the organic reduction of
NPEs, which have been decreasing as the level of NPEs is being reduced.

6‘Return  on  tangible  equity  (ROTE)  after  tax  and  before  non-recurring  items  (annualised)’  is  calculated  as
the  profit  after  tax  and before non-recurring items (annualised) divided by the shareholders’ equity minus
intangible assets.

Unaudited Consolidated Balance Sheet on the underlying basis

€ million
Cash and balances with central banks

Loans and advances to banks

Debt securities, treasury bills and equity investments

Net loans and advances to customers

Stock of property

Investment properties

Other assets

Non-current assets and disposal groups held for sale

Total assets

Deposits by banks

Funding from central banks

Customer deposits

Loan stock

Other liabilities

Total liabilities

Shareholders’ equity

Other equity instruments 

Total equity excluding non-controlling interests

Non-controlling interests

Total equity

Total liabilities and equity

20211

20201

9,231

292

2,139

9,836

1,112

118

1,876

359

24,963

457

2,970

17,531

643

1,281

22,882

1,839

220

2,059

22

2,081

24,963

5,653

403

1,913

9,886

1,350

128

1,550

631

21,514

392

995

16,533

272

1,247

19,439

1,831

220

2,051

24

2,075

21,514

5

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Unaudited Consolidated Balance Sheet on the underlying basis (continued)

Key Balance Sheet figures and ratios2

Gross loans (€ million)

Allowance for expected credit losses (€ million)

Customer deposits (€ million)

Loans to deposits ratio (net)

NPE ratio

NPE coverage ratio

Leverage ratio 
Capital ratios and risk weighted assets2
Common Equity Tier 1 (CET1) ratio (transitional for
IFRS 9)3
Total capital ratio 

Risk weighted assets (€ million)

2021
(proforma)

2021

2020

10,282

467

17,531

%56

%7.5

%61

%7.6

15.76%

20.78%

10,344

10,856

792

17,531

%57

%12.4

%59

%7.6

15.14%

20.01%

10,694

12,261

1,902

16,533

%63

%25.2

%62

%8.8

14.80%

18.35

%

11,636

1The  financial  information  is  derived  from  and  should  be  read  in  conjunction  with  the  accompanied
Consolidated Financial Statements.

2Including  the  NPE  portfolios  classified  as  'Non-current  assets  and  disposal  groups  held  for  sale',  where
relevant.

3The CET1 fully-loaded ratio as at 31 December 2021 amounts to 13.75% and 14.32% pro forma for HFS
compared to 12.94% as reported and 13.26% pro forma for Helix 2 (Portfolios A and B) as at 31 December
2020.

Unaudited reconciliation of the Consolidated Income Statement for the year ended 31 December
2021 between the statutory and underlying basis

€ million

Net interest income

Net fee and commission income 
Net foreign exchange gains and net gains/(losses) on financial instrument
transactions and disposal/dissolution of subsidiaries and associates
Insurance income net of claims and commissions 
Net gains from revaluation and disposal of investment properties and on disposal of
stock of properties

Other income

Total income

Total expenses

Operating profit
Loan credit losses

Impairments of other financial and non-financial assets

Net reversals of provisions for litigation, claims, regulatory and other matters

Profit/(loss) before tax and non-recurring items  
Tax

Profit attributable to non-controlling interests

Profit/(loss) after tax and before non-recurring items (attributable to the
owners of the Company)

Advisory and other restructuring costs-organic

Profit/(loss) after tax - organic* (attributable to the owners of the
Company)
Provisions/net loss relating to NPE sales

Restructuring and other costs relating to NPE sales

Restructuring costs – Voluntary Staff Exit Plan (VEP)

Profit after tax (attributable to the owners of the Company)

Underlying
basis

296

172

24

61

13

15

581

(383)

198

(66)

(36)

2

98

(5)

(2)

91

(22)

69

(7)

(16)

(16)

30

NPE
sales
-

-

-

-

(1)

-

(1)

(16)

(17)

13

(19)

-

(23)

-

-

(23)

-

(23)

7

16

-

-

Other

Statutory
basis

-

-

(30)

-

-

-

(30)

(23)

(53)

17

-

(2)

(38)

-

-

(38)

22

(16)

-

-

16

-

296

172

(6)

61

12

15

550

(422)

128

(36)

(55)

-

37

(5)

(2)

30

-

30

-

-

-

30

6

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Unaudited reconciliation of the Consolidated Income Statement for the year ended 31 December
2021 between the statutory and underlying basis (continued)

*This is the profit after tax (attributable to the owners of the Company), before provisions/net loss relating
to  NPE  sales,  related  restructuring  and  other  costs,  and  restructuring  costs  related  to  the  Voluntary  Staff
Exit Plan (VEP). 

The  reclassification  differences  between  the  statutory  basis  and  the  underlying  basis  mainly  relate  to  the
impact from ‘non-recurring items’ and are explained as follows:

NPE sales                              









Total expenses include restructuring costs of €14 million and other expenses of €2 million relating
to the agreements for the sale of portfolios of NPEs and are presented within ‘Restructuring and
other costs relating to NPE sales’ under the underlying basis.
Loan credit losses under the statutory basis include the loan credit losses relating to Project Helix
2  of  approximately  €1.5  million,  reversal  of  loan  credit  losses  relating  to  Project  Helix  3  of  €28
million  and  an  amount  of  €14  million  which  represents  the  effect  of  discounting  the  deferred
consideration receivable from Project Helix 2, and are disclosed under non-recurring items within
‘Provisions/net loss relating to NPE sales’ under the underlying basis.
‘Net  gains  from  revaluation  and  disposal  of  investment  properties  and  on  disposal  of  stock  of
properties’  include  a  revaluation  loss  of  €1  million  relating  to  investment  properties  of  Project
Helix 3 and are presented within ‘Provisions/net loss relating to NPE sales’ under the underlying
basis. 
‘Impairments  of  other  financial  and  non-financial  assets’  under  the  statutory  basis  include  an
impairment loss of €19 million relating to stock of properties of Project Helix 3 and are presented
within ‘Provisions/net loss relating to NPE sales’ under the underlying basis.

Other reclassifications











Net losses on loans and advances to customers at FVPL of approximately €17.5 million included
in  ‘Loan  credit  losses’  under  the  underlying  basis  are  included  in  ‘Net  losses  on  financial
instrument  transactions  and  disposal/dissolution  of  subsidiaries  and  associates’  under  the
statutory  basis.  Their  classification  under  the  underlying  basis  is  done  in  order  to  align  their
presentation with the loan credit losses on loans and advances to customers at amortised cost.
Net  loss  on  the  early  redemption  of  subordinated  loan  stock  of  approximately  €12.5  million
included  in  'Net  losses  on  financial  instrument  transactions  and  disposal/dissolution  of
subsidiaries  and  associates'  under  the  statutory  basis  is  included  in  'Advisory  and  other
restructuring costs organic' under the underlying basis, since it represents a one-off item.
Advisory  and  other  restructuring  costs  of  approximately  €9  million  included  in  'Other  operating
expenses'  under  the  statutory  basis  are  separately  presented  under  the  underlying  basis  since
they  comprise  mainly  fees  to  external  advisors  in  relation  to  customer  loan  restructuring
activities.
Reversals  net  of  provisions  for  litigation,  claims,  regulatory  and  other  matters  amounting  to
approximately  €2  million  included  in  'Other  operating  expenses'  under  the  statutory  basis,  are
separately  presented  under  the  underlying  basis,  as  provisions  for  litigation,  claims,  regulatory
and  other  matters  (and  reversals  thereon)  are  presented  together  with  impairment  of  financial
and non-financial assets, below operating profit.
Total expenses under the statutory basis include restructuring costs relating to the voluntary staff
exit plan (VEP) of approximately €16 million and are separately presented under the underlying
basis, since they represent one-off items.

Balance Sheet Analysis

Capital Base

Total equity excluding non-controlling interests totalled €2,059 million at 31 December 2021, compared to
€2,051  million  at  31  December  2020.  Shareholders’  equity  totalled  €1,839  million  at  31  December  2021,
compared to €1,831 million at 31 December 2020.

The Common Equity Tier 1 capital (CET1) ratio on a transitional basis stood at 15.14% as at 31 December
2021  and  15.76%  pro  forma  for  held  for  sale  portfolios  (referred to  as  ‘pro  forma  for  HFS’),  compared  to
14.80% as at 31 December 2020 (and 15.16% pro forma for HFS). 

7

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Balance Sheet Analysis (continued)

Capital Base (continued)

During  the  year  ended  31  December  2021,  the  CET1  ratio  was  positively  affected  mainly  by  the  pre-
provision  income,  and  the  decrease  in  risk-weighted  assets  (RWA),  and  negatively  affected  mainly  by
provisions  and  impairments,  the  phasing-in  of  IFRS  9  transitional  arrangements  on  1  January  2021,  the
prudential  charge  relating  to the Group’s foreclosed assets, the cost relating to the tender process for the
existing  Tier  2  Capital  Notes  and  the cost relating to the Voluntary Staff Exit Plan. Throughout the Annual
Financial Report, the capital ratios (and pro forma capital ratios) as at 31 December 2021 include profits for
financial year 2021, unless otherwise stated. 

The  Group  has  elected  to  apply  the  EU  transitional  arrangements  for  regulatory  capital  purposes  (EU
Regulation  2017/2395) where  the  impact  on  the  impairment  amount  from  the  initial application of IFRS 9
on the capital ratios is phased-in gradually. The amount added back to CET1 each year decreases based on
a weighting factor until the impact of IFRS 9 is fully absorbed at the end of the five years. The impact on the
capital position for year 2018 was 5% of the impact on the impairment amount from the initial application
of  IFRS  9,  increased  to  15%  (cumulative)  for  year  2019,  30%  (cumulative)  for  year  2020,  50%
(cumulative) for year 2021 and 75% (cumulative) for year 2022. This will be fully phased in (100%) by 1
January  2023.  The  phasing-in  of  the  impairment  amount  from  the  initial  application  of  IFRS  9  had  a
negative impact of approximately 62 bps on the CET1 ratio on 1 January 2022. 

The CET1 ratio on a fully loaded basis amounted to 13.75% as at 31 December 2021 and 14.32% pro forma
for HFS, compared to 12.94% as at 31 December 2020 (and 13.26% pro forma for HFS). On a transitional
basis  and  on  a  fully  phased-in  basis,  after  the  transition  period  is  completed,  the  impact  of  IFRS  9  is
expected to be manageable and within the Group’s capital plans.

The Total Capital ratio stood at 20.01% as at 31 December 2021 and 20.78% pro forma for HFS, compared
to 18.35% as at 31 December 2020 (and 18.74% pro forma for HFS). 

The Group’s capital ratios are above the Supervisory Review and Evaluation Process (SREP) requirements. 

The Group’s minimum phased-in Common Equity Tier 1 (CET1) capital requirement as at 31 December 2021
stood  at  9.69%  (comprising  a  4.50%  Pillar  I  requirement,  a  1.69%  Pillar  II  requirement,  the  Capital
Conservation Buffer of 2.50% and the Other Systemically Important Institution Buffer of 1.00%). 

The SREP Total Capital Requirement as at 31 December 2021 stood at 14.50%, comprising an 8.00% Pillar
I requirement (of which up to 1.50% can be in the form of AT1 capital and up to 2.00% in the form of T2
capital), a 3.00% Pillar II requirement, the Capital Conservation Buffer of 2.50% and the Other Systemically
Important  Institution  Buffer  of  1.00%.  The  European  Central  Bank  (ECB)  has  also  provided  non-public
guidance for an additional Pillar II CET1 buffer. Pillar II add-on capital requirements derive from the SREP,
which is a point in time assessment, and are therefore subject to change over time. 

In accordance with the provisions of the Macroprudential Oversight of Institutions Law of 2015, the Central
Bank of Cyprus (CBC) is the responsible authority for the designation of banks that are Other Systemically
Important  Institutions  (O-SIIs)  and  for  the  setting  of  the  O-SII  buffer  requirement  for  these  systemically
important banks. BOC PCL has been designated as an O-SII and the O-SII buffer was initially set by the CBC
at  2.00%.  This  buffer  is  being  phased-in  gradually,  having  started  from  1  January  2019  at  0.50%  and
increasing by 0.50% every year thereafter, until being fully implemented (2.00%). In April 2020, the CBC
decided to delay the phasing-in (0.50%) of the O-SII buffer on 1 January 2021 and 1 January 2022 by 12
months.  Consequently,  the  O-SII  buffer  will  be  fully  phased-in  on  1  January  2023,  instead  of  1  January
2022 as originally set. In November 2021, the BOC PCL received notification from the CBC that the total O-
SII buffer is reduced by 50 bps to 1.50%, therefore the phasing-in of the O-SII buffer on 1 January 2022
and 1 January 2023 has been revised to 0.25% for each period. 

In  the  context  of  the  annual  SREP  conducted  by  the  ECB  in  2021,  and  based  on  the  final  2021  SREP
Decision  received  in  February  2022,  the  Pillar  II  requirement  has  been  set  at  3.26%,  compared  to  the
previous  level  of  3.00%.  The  additional  Pillar  II  requirement  add-on  of  0.26%  relates  to  ECB’s  prudential
provisioning  expectations  as  per  the  2018  ECB  Addendum and  subsequent  ECB  announcements and  press
release  in  July  2018  and  August  2019.  This  component  of  the  Pillar  II  requirement  add-on  takes  into
consideration  Project  Helix  3.  The  add-on  is  dynamic  and  can  be  reduced  during  2022  on  the  basis  of  in-
scope NPEs and level of provisioning. 

8

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Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Balance Sheet Analysis (continued)

Capital Base (continued)

As  a  result,  the  Group’s  minimum  phased-in  CET1  capital  ratio  has  been  set  at  10.08%  compared  to  the
previous level of 9.69% (comprising a 4.50% Pillar I requirement, a 1.83% Pillar II requirement, the Capital
Conservation  Buffer  of  2.50%  and  the  O-SII  Buffer  of  1.25%)  and  the  Group’s  Total  Capital  requirement
was set at 15.01% compared to the previous level of 14.50% (comprising an 8.00% Pillar I requirement, of
which up to 1.50% can be in the form of AT1 capital and up to 2.00% in the form of T2 capital, a 3.26%
Pillar II requirement, the Capital Conservation Buffer of 2.50% and the O-SII Buffer of 1.25%). The ECB has
also  provided  revised  lower  non-public  guidance  for  an  additional  Pillar  II  CET1  buffer.  The  new  SREP
requirements are applicable as from 1 March 2022. The Group’s CET1 and Total Capital ratio remain above
the new requirements. 

Own  funds  held  for  the  purposes  of  Pillar  II  Guidance  (P2G)  cannot  be  used  to  meet  any  other  capital
requirements (Pillar I, Pillar II requirements or the combined buffer requirement), and therefore cannot be
used twice. 

Based on the SREP decision of prior years, the Company and BOC PCL are under a regulatory prohibition for
equity dividend distribution and hence no dividends were declared or paid during 2021 or 2020. Following
the  final  2021  SREP  Decision  received  in  February  2022,  the  Company  and  BOC  PCL  still  remain  under
equity dividend distribution prohibition for 2022. This prohibition does not apply if the distribution is made
via  the  issuance  of  new  ordinary  shares  to  the  shareholders,  which  are  eligible  as  CET1  capital.  No
prohibition  applies  to  the  payment  of  coupons  on  any  AT1  capital  instruments  issued  by  the  Company  or
BOC PCL. Following the final 2021 SREP Decision, the previous restriction on variable pay was lifted. 

The ECB, as part of its supervisory role, has completed an onsite inspection and review on the value of the
Group’s  foreclosed  assets  with  reference  date  30  June  2019.  The  findings  relate  to  a  prudential  charge
which will decrease based on the progress BOC PCL makes in disposing the properties in scope. The amount
was directly deducted from own funds as at 30 June 2021 resulting in a decrease in the Group’s CET1 ratio
by  approximately  44  bps  as  at  30  June  2021  and  reduced  to  32  bps  as  at  31  December  2021,  mainly
following impairments taken.

The Group participated in the ECB SREP Stress Test of 2021, the results of which were published by the ECB
on  30  July  2021.  For  further  information  please  refer  to  the  ‘Additional  Risk  and  Capital  Management
Disclosures’ which form part of this Annual Financial Report.

Project Helix 3

In November 2021, the Group reached agreement for the sale of a portfolio of NPEs with gross book value
of €568 million as at 30 September 2021, as well as real estate properties with book value of approximately
€120  million  as  at  30  September  2021,  known  as  Project  Helix  3.  Further  details  are  provided  in  Section
‘Loan portfolio quality’ below.

The capital impact of Project Helix 3 on the Group’s CET1 ratio was an increase of 8 bps as at 30 September
2021.  Overall,  by  completion  (currently  expected  to  occur  in  the  first  half  of  2022),  and  including  the
positive impact already recorded in the income statement during the third quarter of 2021, the transaction
is expected to have a total positive impact of approximately 70 bps on the Group’s CET1 ratio on the basis
of 31 December 2021 figures. 

Project Helix 2

In  June  2021,  the  Company  completed  Project  Helix  2  (Portfolios  A  and  B),  which  refers  to  the  sale  of
portfolios  of  loans  with  a  total  gross  book  value  of  €1,331  million  on  completion  (of  which  €1,305 million
relate  to  non-performing  exposures),  secured  over  real  estate  collateral,  the  agreements  for  which  were
announced  on  3  August  2020  and  on  18  January  2021.  Further  details  are  provided  in  Section  ‘Loan
portfolio quality’ below.

The capital impact of Project Helix 2 on the Group’s CET1 ratio during the second quarter of 2021 was an
increase of approximately 20 bps, of which approximately 10 bps arose on completion. Post completion, the
transaction  was  expected  to  have  an  additional  positive  capital  impact  of  approximately  64  bps  on  the
Group’s  CET1  ratio  on  the  basis  of  30  June  2021  figures,  upon  the  full  payment  of  the  deferred
consideration and without taking into consideration any positive impact from the earnout, thus making the
transaction overall capital accretive. 

9

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Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Balance Sheet Analysis (continued)

Capital Base (continued)

Tier 2 Capital Notes 

In April 2021, the Company issued €300 million unsecured and subordinated Tier 2 Capital Notes (the ‘New
T2 Notes’). 

Immediately after, the Company and BOC PCL entered into an agreement pursuant to which the Company
on-lent to BOC PCL the entire €300 million proceeds of the issue of the New T2 Notes (the ‘Tier 2 Loan’) on
terms substantially identical to the terms and conditions of the New T2 Notes. The Tier 2 Loan constitutes
an unsecured and subordinated obligation of BOC PCL.

The New T2 Notes were priced at par with a fixed coupon of 6.625% per annum, payable annually in arrears
and  resettable  on  23  October  2026.  The  maturity  date  for  the  New  T2  Notes  is  23  October  2031.  The
Company will  have  the  option  to  redeem  the  New  T2  Notes  early on any day during the six-month period
from 23 April 2026 to 23 October 2026, subject to applicable regulatory consents. 

At the same time, BOC PCL invited the holders of its €250 million Fixed Rate Reset Tier 2 Capital Notes due
January  2027  (the  ‘Old  T2  Notes’)  to  tender  their  Old  T2  Notes  for  purchase  by  BOC  PCL  at  a  price  of
105.50%, after which Old T2 Notes of €43 million remained outstanding. 

At a meeting held on 30 November 2021, the Board of Directors resolved to exercise BOC PCL’s option to
redeem  the  remaining  approximately  €43  million  nominal  amount  outstanding  of  the  Old  T2  Notes.  The
outstanding Old T2 Notes were redeemed on 19 January 2022. 

Following the highly successful Tier 2 refinancing in 2021, the Group continues to monitor opportunities for
the optimisation of its capital position, including Additional Tier 1 capital.

Legislative amendments for the conversion of DTA to DTC

Legislative amendments allowing for the conversion of specific deferred tax assets (DTA) into deferred tax
credits  (DTC)  became  effective  in  March  2019.  The  law  amendments  cover  the  utilisation  of  income  tax
losses transferred from Laiki Bank to BOC PCL in March 2013. The introduction of CRD IV in January 2014
and its subsequent phasing-in led to a more capital-intensive treatment of this DTA for BOC PCL. With this
legislation, institutions are allowed to treat such DTAs as ‘not relying on profitability’, according to CRD IV
and as a result not deducted from CET1, hence improving a credit institution’s capital position.

The Group understands that, in response to concerns raised by the European Commission with regard to the
provision of state aid arising out of the treatment of such tax losses, the Cyprus Government is considering
the  adoption  of  modifications  to  the  Law,  including  requirements  for  an  additional  annual  fee  over  and
above the 1.5% annual guarantee fee already acknowledged, to maintain the conversion of such DTAs into
tax credits. 

The Group, in anticipation of modifications in the Law, acknowledges that such increased annual fee may be
required to be recorded on an annual basis until expiration of such losses in 2028. The determination and
conditions of such amount will be prescribed in the Law to be amended and the amount determined by the
Government on an annual basis. The Group, however, understands that contemplated amendments to the
Law may provide that the minimum fee to be charged will be 1.5% of the annual instalment and can range
up  to  a  maximum  amount  of  €10  million  per  year.  The  Group  estimates  that  such  increased  fees  could
range  up  to  approximately  €5  million  per  year  (for  each  tax  year  in  scope  i.e.  since  2018)  although  the
Group understands that such fee may fluctuate annually as to be determined by the Ministry of Finance. In
this respect, an amount of approximately €5 million was recorded in the fourth quarter of 2021 to bring the
maximum expected increased amount for years 2018-2021 to €21 million. In 2020, an amount of €3 million
was recorded in the fourth quarter 2020 to bring the maximum expected increased amount for years 2018-
2020 to €16 million.

10

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Balance Sheet Analysis (continued)

Regulations and Directives

Revised rules on capital and liquidity (CRR II and CRD V) 

On 27 June 2019, the revised rules on capital and liquidity (CRR II and CRD V) came into force. As this was
an amending regulation, the existing provisions of CRR apply, unless they are amended by CRR II. Being a
Regulation,  CRR  II  is directly applicable in each member state. Member states were required to transpose
the  CRD  V  into  national  law.  CRD  V  was  transposed  and  implemented  in  Cyprus  law  in  early  May  2021.
Certain  provisions  took  immediate  effect  (primarily  relating  to  Minimum  Requirement  for  Own  Funds  and
Eligible Liabilities, MREL), and most changes became effective as of June 2021. The key changes introduced
consist of, among others, changes to qualifying criteria for CET1, AT1 and Tier 2 instruments, introduction
of  MREL  requirements  and  binding  Leverage  Ratio  (as  defined  in  the  CRR)  and  Net  Stable  Funding  Ratio
(NSFR) requirements. 

Some  of  the  amendments  were  introduced  in  June  2020  as  part  of  the  “CRR  quick-fix”  which  brought
forward certain CRR II changes in light of the challenges posed to the banking sector by the COVID-19. The
key  measures  in  the  CRR  quick  fix  included  an  extension  of  the  IFRS  9  transitional  arrangements  for  the
dynamic component by 2 years, the introduction of a prudential filter on exposures to central governments,
regional  governments  or  local  authorities  at  FVOCI,  the  acceleration  of  CRR  II  amendments  to  exempt
certain software assets from capital deduction and to revise the SME discount factors.

The 2021 Banking Package (CRR III and CRD VI and BRRD) 

In October 2021, the European Commission adopted legislative proposals for further amendments to Capital
Requirements  Regulation  (CRR),  CRD  IV  and  the  BRRD  (the  “2021  Banking  Package”).    Amongst  other
things,  the  2021  Banking  Package  would  implement  certain  elements  of  Basel  III  that  have  not  yet  been
transposed  into  EU  law.  The  2021  Banking  Package  is  subject  to  amendment  in  the  course  of  the  EU’s
legislative process; and its scope and terms may change prior to its implementation. In addition, in the case
of the proposed amendments to CRD IV and the BRRD, their terms and effect will depend, in part, on how
they  are  transposed  in  each  member  state.  As  a  general  matter,  it  is  likely  to  be  several  years  until  the
2021  Banking Package begins  to  be  implemented  (currently  expected  in  2025);  and  certain  measures are
expected to be subject to transitional arrangements or to be phased in over time.  

Bank Recovery and Resolution Directive (BRRD)

The  Bank  Recovery  and  Resolution  Directive  (BRRD)  requires  that  from  January  2016  EU  member  states
shall apply the BRRD’s provisions requiring EU credit institutions and certain investment firms to maintain a
minimum  requirement  for  own  funds  and  eligible  liabilities  (MREL),  subject  to  the  provisions  of  the
Commission  Delegated  Regulation  (EU)  2016/1450.    On  27  June  2019,  as  part  of  the  reform  package  for
strengthening  the  resilience  and  resolvability  of  European  banks,  the  BRRD  ΙΙ  came  into  effect  and  was
required  to  be  transposed  into  national  law.  BRRD  II  was  transposed  and  implemented  in  Cyprus  law  in
early  May  2021.  In  addition,  certain  provisions  on  MREL  have  been  introduced  in  CRR  ΙΙ  which  also  came
into force on 27 June 2019 as part of the reform package and took immediate effect.

Minimum Requirement for Own Funds and Eligible Liabilities (MREL) 

In  December  2021,  BOC  PCL  received  notification  from  the  Single  Resolution  Board  (SRB)  of  the  final
decision  for  the  binding  minimum  requirement  for  own  funds  and  eligible  liabilities  (MREL)  for  BOC  PCL,
determined as the preferred resolution point of entry. 

As  per  the  decision,  the  final  MREL  requirement  was  set  at  23.74%  of  risk  weighted  assets  and  5.91% of
Leverage  Ratio  Exposure  (LRE)  (as  defined  in  the  CRR)  and  must  be  met  by  31  December  2025.
Furthermore,  an  interim  requirement  to  be  met  by  1  January  2022  was  set  at  14.94%  of  risk  weighted
assets and 5.91% of LRE. The own funds used by BOC PCL to meet the Combined Buffer Requirement (CBR)
will  not  be  eligible  to  meet  its  MREL  requirements  expressed  in  terms  of  risk-weighted  assets.  BOC  PCL
must comply with the MREL requirement at the consolidated level, comprising BOC PCL and its subsidiaries. 

11

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Balance Sheet Analysis (continued)

Regulations and Directives (continued)

In  June  2021,  BOC  PCL  executed  its  inaugural  MREL  transaction  issuing  €300  million  of  senior  preferred
notes (the “SP Notes”). The SP Notes were priced at par with a fixed coupon of 2.50% per annum, payable
annually in arrears and resettable on 24 June 2026. The maturity date of the SP Notes is 24 June 2027 and
BOC  PCL  may,  at  its  discretion,  redeem  the  SP  Notes  on  24  June  2026,  subject  to  meeting  certain
conditions as specified in the Terms and Conditions, including applicable regulatory consents. The SP Notes
comply with the criteria for MREL and contribute towards the MREL requirements of BOC PCL. 

The  MREL  ratio  of  BOC  PCL  as  at  31  December  2021,  calculated  according  to  the  SRB’s  eligibility  criteria
currently  in  effect  and  based  on  BOC  PCL’s  internal  estimate,  stood  at  19.31%  of  risk  weighted  assets
(RWA)  and  at  9.87%  of  LRE.  Pro  forma  for  HFS,  the  MREL  ratio  of  BOC  PCL  as  at  31  December  2021,
calculated  on  the  same  basis,  stood  at  20.18%  of  risk  weighted  assets.  As  at  1  January  2022,  the  MREL
ratio  stood  at  18.44%  of  RWAs  and  9.56%  of  LRE,  calculated  on  the  same  basis.  Pro  forma  for  HFS,  the
MREL ratio as at 1 January 2022 stood at 19.30% of RWAs. The MREL ratio expressed as a percentage of
risk weighted assets does not include capital used to meet the CBR amount, which stood at 3.5% until 31
December 2021, increased to 3.75% on 1 January 2022 and is expected to increase to 4.0% on 1 January
2023.  The  MREL  ratios  disclosed  throughout  include  profits  for  the  financial  year  2021,  unless  otherwise
stated.

The successful Tier 2 capital refinancing in April 2021 and the inaugural issuance of MREL-compliant senior
notes  in  June  2021  mark  the  foundation  for  BOC  PCL’s  plan  to  meet  applicable  MREL  requirements.  The
interim MREL requirement as at 1 January 2022 has been satisfied, and BOC PCL will continue to evaluate
opportunities to advance the build-up of its MREL liabilities. 

Funding and Liquidity

Funding 

Funding from Central Banks

At 31 December 2021, BOC PCL’s funding from central banks amounted to €2,970 million, which relates to
ECB  funding,  comprising  solely  of  funding  through  the  Targeted  Longer-Term  Refinancing  Operations
(TLTRO) III, compared to €995 million as at 31 December 2020. 

In  June  2021,  BOC  PCL  borrowed  an  amount  of  €300  million  under  the  eighth  TLTRO  III  operation,
increasing the borrowing under TLTRO III to €3,000 million, as BOC PCL had already borrowed an amount of
€1,700 million under the seventh TLTRO III operation in March 2021 and an amount of €1,000 million under
the fourth TLTRO III operation in June 2020, despite its comfortable liquidity position, given the favourable
borrowing terms, in combination with the relaxation of collateral requirements. 

BOC PCL exceeded the benchmark net lending threshold in the period 1 March 2020 - 31 March 2021 and
qualified for the beneficial rate of -1% for the period from June 2020 to June 2021. The NII benefit from its
TLTRO III borrowing for the period from June 2020 to June 2021 stood at approximately €7 million and was
recognised over the respective period in the income statement. 

Based  on  internal  estimations  (subject  to  confirmation  from  the  CBC),  BOC  PCL  has  also  exceeded  the
benchmark  net  lending  threshold  in  the  period  1  October  2020  -  31  December  2021  and  is  therefore
expected to qualify for a beneficial rate for the period from June 2021 to June 2022. BOC PCL estimates the
NII benefit from its TLTRO III borrowing for the period from June 2021 to June 2022 at approximately €15
million, recognised over the respective period in the income statement.

It is expected that the favourable borrowing terms will not be extended post June 2022. 

Deposits 

Customer  deposits  totalled  €17,531  million  at  31  December  2021  (compared  to  €16,533  million  at  31
December 2020) and increased by 6% during the year. 

BOC PCL’s deposit market share in Cyprus reached 34.8% as at 31 December 2021, compared to 35.0% at
31 December 2020. Customer deposits accounted for 70% of total assets and 77% of total liabilities at 31
December 2021 (compared to 77% of total assets and 85% of total liabilities at 31 December 2020).

12

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Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Balance Sheet Analysis (continued)

Funding and liquidity (continued)

The net Loans to Deposits (L/D) ratio stood at 57% as at 31 December 2021 (compared to 63% as at 31
December 2020 on the same basis). The decrease of 6 p.p. in the year ended 31 December 2021 is mainly
due  to  the  completion  of  Project  Helix  2 in June 2021 and the increase in deposits in 2021. Pro forma for
HFS, the L/D ratio as at 31 December 2021 stood at 56%. 

Loan Stock 

At  31  December  2021,  the  Group’s  loan  stock  (including  accrued  interest)  amounted  to  €643  million
(compared  to  €272  million  at  31  December  2020)  and  relates  to  unsecured  subordinated  Tier  2  Capital
Notes and senior preferred notes. 

For further information please refer to Sections ‘Capital Base’ and ‘Bank Recovery and Resolution Directive
(BRRD) / Minimum Requirement for Own Funds and Eligible Liabilities (MREL)’, respectively, above. 

Liquidity 

At 31 December 2021, the Group Liquidity Coverage Ratio (LCR) stood at 298% (compared to 254% at 31
December 2020),  above  the  minimum  regulatory  requirement  of 100%. The liquidity surplus in LCR at 31
December 2021 amounted to €6.3 billion (compared to €4.2 billion at 31 December 2020). The increase in
2021 is mainly driven by the increase in TLTRO and customer deposits. 

At 31 December 2021, the Group Net Stable Funding Ratio (NSFR) stood at 147% (compared to 139% at
31  December  2020),  above  the  minimum  regulatory  requirement  of  100%,  enforced  in  June  2021  as  per
CRR II.

Loans

Group  gross  loans  (inclusive  of  those  classified  as  held  for  sale)  totalled  €10,856  million  at  31  December
2021, compared to €12,261 million at 31 December 2020, reduced by 11% during the year mainly due to
the completion of Project Helix 2. 

New lending granted in Cyprus reached €1,792 million for 2021 (up by 33% yoy and approaching 2019 pre-
pandemic  levels).  New  lending  in  2021  comprised  €798  million  of  corporate  loans,  €655  million  of  retail
loans  (of  which  €475  million  were  housing  loans),  €189  million  of  SME  loans  and  €150 million of shipping
and  international  loans.  New  corporate  loans  in  2021  have  increased  by  approximately  34%  on  the  prior
year, as the economic activity has continued to improve. At the same time, demand for retail housing loans
remained strong, supported by the Government interest rate scheme (expired on 31 December 2021). 

At 31 December 2021, the Group net loans and advances to customers (excluding those classified as held
for sale) totalled €9,836 million (compared to €9,886 million at 31 December 2020). 

In addition, at 31 December 2021 net loans and advances to customers of €250 million were classified as
held  for  sale  in  line  with  IFRS  5  of  which  €243  million  related  to  Project  Helix  3  and  €7  million  to  Project
Sinope  (see  below),  compared  to  €493  million  as  at  31  December  2020,  of  which  €485  million  related  to
Project Helix 2 and €8 million to Helix Tail. 

BOC PCL is the single largest credit provider in Cyprus with a market share of 38.8% at 31 December 2021,
compared  to  41.9%  at  31  December  2020.  The  decrease  in  the  year  is  mainly  due  to  the  completion  of
Project Helix 2. 

Loan portfolio quality 

The Group has continued to make steady progress across all asset quality metrics. As the balance sheet de-
risking  is  largely  complete,  the  Group’s  priorities  include  maintaining  high  quality  new  lending  and
normalising the cost of risk and other impairments, whilst managing the post-pandemic NPE inflows.

The  loan  credit  losses  for  2021  totalled  €66  million  (excluding  ‘Provisions/net  (loss)/profit  relating  to  NPE
sales’),  compared  to  €149  million  in  2020.  Further  details  regarding  loan  credit  losses  are  provided  in
Section ‘Profit/(loss) before tax and non-recurring items’ below.

13

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Balance Sheet Analysis (continued)

Loan portfolio quality (continued)

While  defaults  have  been  limited,  the  additional  monitoring  and  provisioning  for  sectors  vulnerable  under
COVID-19 remain  in  place  to  ensure that  potential  difficulties  in  the  repayment  ability  are identified at an
early  stage,  and  appropriate  solutions  are  provided  to  viable  customers.  In  addition,  in  early  2022  the
Group has enhanced its monitoring to sectors, such as tourism, that are impacted from the consequences of
the  Ukrainian  crisis  (as  further discussed  in  the  'Operating  Environment' and  'Business Overview'  Sections
below).

The  Group  will  continue  to  monitor  the  situation,  so  that  any  changes arising  from  the  uncertainty on  the
macroeconomic outlook and geopolitical developments, impacted by implications of the Russian invasion of
Ukraine,  as  well  as  the  degree  of  recurrence  of  the  COVID-19  disease  due  to  virus  mutations,  and  the
persistent positive effect of fiscal and monetary policy, are timely captured.

Loan moratorium

As  part  of  the  measures  to  support  borrowers  affected  by  COVID-19  and  the  wider  Cypriot  economy,  the
Cyprus Parliament voted for the suspension of loan repayments for interest and principal (loan moratorium)
for the period to the end of the year 2020, for all eligible borrowers with no arrears for more than 30 days
as at the end of February 2020. The payment holiday for all these loans expired on 31 December 2020. 

Performing  loans  as  at  31  December  2021  under  expired  payment  deferrals  amounted  to  €4.60  billion
(compared  to  €5.3  billion  as  at  31  December  2020),  of  which  €4.58  billion  had  an  instalment  due  by  15
March  2022  with  a  strong  performance;  96%  presented  no  arrears  (of  which  €0.73  billion  have  been
restructured until 15 March 2022) and only 4% (€196 million) are in arrears (of which €192 million are less
than 30 days-past-due). 65% of restructurings took place in the first six months of 2021. 

Performing loans to private individuals as at 31 December 2021 under expired payment deferrals amounted
to €1.7 billion, of which almost all had an instalment due by 15 March 2022. Of those, 91% presented no
arrears  (of  which  approximately  €34  million  have  been  restructured  until  15  March  2022)  and  only  9%
(€151 million) are in arrears (of which €148 million are less than 30 days-past-due). 

Similarly,  performing  loans  to  businesses  as  at  31  December  2021  under  expired  payment  deferrals
amounted to €2.9 billion, of which 99% had an instalment due by 15 March 2022. Of those, 98% presented
no arrears (of which approximately €0.69 billion have been restructured until 15 March 2022, mostly in the
tourism sector) and only 2% (€45 million) are in arrears.

In  2021,  net  reclassifications  of  €43  million  of  loans  under  expired  payment  deferrals  were  made  from
Stage 2 to Stage 1, mainly due to improved macroeconomic assumptions and updated financial information.
In addition, net reclassifications of approximately €37 million of loans under expired payment deferrals were
made mainly from Stage 2 to Stage 3.  References made to ‘loans under expired payment deferrals’ in this
paragraph include current account and overdrafts. 

The  provision  coverage  of  Stage  3  loans  under  expired  payment  deferrals  of  approximately  32%  as  at  31
December 2021 is considered to be adequate, as it is higher than the coverage of re-performing NPEs (NPEs
in the pipeline to exit, subject to meeting all exit criteria) of 28%. 

Loan  credit  losses  in  2021  amounted  to  €66  million,  reflecting  an  annualised  cost  of  risk  of  0.57%  and
include  a  net  reversal  of  loan  impairments  relating  to  COVID-19  (including  related  impact  on
macroeconomic  assumptions)  of  approximately  €5  million  (4  bps).  Following  continuing  signs  of  recovery,
the  majority  of  COVID-19  related  management  overlays  applied  in  2020  and  the  first  half  of  2021  were
removed in the third quarter of 2021 as a result of stronger than expected economic performance. In 2020,
the  impact  of  IFRS  9  Forward  Looking  Information  (FLI)  driven  by  the  update  of  the  macroeconomic
assumptions resulted in a €54 million charge (43 bps) included in loan credit losses of €149 million (cost of
risk of 1.18%). Further details on the cost of risk are provided in Section ‘Profit/(loss) before tax and non-
recurring items’. 

Close monitoring of the credit quality of these loans continues and customers with early arrears are offered
solutions. BOC PCL has a strong track record in dealing with restructurings. Targeted restructuring solutions
are  offered  to  alleviate  pandemic-related  short-term  cash  flow  burden,  following  rigorous  assessment  of
repayment ability. To date, most restructurings relate to the tourism sector. 

14

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Balance Sheet Analysis (continued)

Loan portfolio quality (continued)

As at 31 December 2021, the Group’s non-legacy loan book exposure to tourism was limited to €1.15 billion
(out  of  a  total  non-legacy  loan  book  of  €9.5  billion),  of  which  approximately  €0.87  billion  of  performing
loans as at 31 December 2021 were under expired payment deferrals. 99% of those had an instalment due
by  15  March  2022  and  of  those  almost  all  presented  no  arrears  (of  which  €350  million  have  been
restructured until 15 March 2022 and 80% of these restructurings took place in the first half of 2021). 

Tourism performance in 2021 was better than initially anticipated. There was a steady monthly recovery of
tourist arrivals, as the tourism season extended until October. Tourist arrivals in October 2021 reached 90%
of  corresponding  levels  in  2019,  whilst  tourist  arrivals  in  the  second  half  of  2021  reached  approximately
70%  of  corresponding  levels  in  2019.  It  is  important  to  note,  that  the  majority  of  ‘accommodation’
customers entered the crisis with significant liquidity, following strong performance in recent years and that
98% of the tourism sector portfolio is secured by property. 

The crisis in Ukraine may have an adverse impact on the Cypriot economy, partly due to a negative impact
on tourism. This impact will depend on the duration and severity of the crisis which remain uncertain at this
stage.  In  response,  the  Government  is  working  to  replace  tourist  arrivals  from  Russia  and  Ukraine (which
amounted  to  approximately  20%  of  2019  levels)  through  the  promotion  of  domestic  tourism  and  arrivals
from  other  markets,  such  as  Germany,  Israel,  Poland,  Austria,  Switzerland,  Italy,  France,  Sweden  and
Hungary. Close monitoring of exposures to the tourism sector is enhanced and the Group remains in close
contact  with  customers  to  offer  solutions  as  necessary.  For  further  details  on  the  Ukrainian  crisis,  please
refer to section ‘Business Overview’ further below. 

Respectively,  as  at  31  December  2021  the  Group’s  non-legacy  loan  book  exposure  to  trade  was  €0.94
billion,  of  which  €0.29  billion  of  performing  loans  as  at  31  December  2021  were  under  expired  payment
deferrals. Almost all had an instalment due by 15 March 2022 and of those, 98% presented no arrears (of
which €18 million have been restructured) and only 2% presented arrears.

The table below presents the loans under expired payment deferrals, by IFRS 9 staging.

IFRS 9 staging for loans under expired payment deferrals (€ billion)  
Stage 1

Stage 2

Stage 3

Total (includes overdrafts and current accounts) 

2021

2020

3.51

1.37

0.22

5.10

3.96

1.58

0.33

5.87

A  second  scheme  for  the  suspension  of  loan  repayments  for  interest  and  principal  (loan  moratorium)  was
launched in January 2021 for customers impacted by the second lockdown. Payment deferrals were offered
to the end of June 2021, however, the total months under loan moratorium, including the loan moratorium
offered in 2020, cannot exceed a total of nine months. The application period expired on 31 January 2021
and loans of approximately €20 million were approved for the second moratorium. 

Non-performing exposure reduction

During  2021  non-performing  exposures  (NPEs)  as  defined  by  the  European  Banking  Authority  (EBA)  were
reduced  by €1,743 million, comprising NPE sales of €1,305 million, net NPE reductions of €438 million (of
which approximately €400 million organic and €38 million relating to Project Helix 3 loans) to €1,343 million
at  31  December  2021  (compared  to  €3,086  million  at  31  December  2020).  Pro  forma  for  HFS,  NPEs  are
reduced  by  a  further  €572  million  to  €771  million  on  the  basis  of  31  December  2021  figures.  Overall  in
2021, NPEs were reduced by 75% on pro forma basis.

The  NPEs  account  for  12.4%  of  gross  loans  as  at  31  December  2021,  compared  to  25.2%  as  at  31
December  2020,  on  the  same  basis,  i.e.  including  the  NPE  portfolios  classified  as  ‘Non-current assets  and
disposal groups held for sale’. The reduction in NPE ratio by approximately 13 p.p. in the year is driven by
the  completion of Project Helix 2. Pro forma for HFS, the NPE ratio is reduced to 7.5% on the basis of 31
December 2021 figures. 

15

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Balance Sheet Analysis (continued)

Loan portfolio quality (continued)

The NPE coverage ratio stands at 59% at 31 December 2021, compared to 62% at 31 December 2020 on
the same basis, i.e. including the NPE portfolios classified as ‘Non-current assets and disposal groups held
for  sale’.  When  taking  into  account  tangible  collateral  at  fair  value,  NPEs  are  fully  covered.  Pro  forma  for
HFS, NPE coverage ratio is 61% on the basis of 31 December 2021 figures. 

As  of  1  January  2021,  the  new  regulation  on  Definition  of  Default  has  been  implemented,  affecting  NPE
exposures  and  the  calculation  of  Days-Past-Due (please  refer to Note 2.19.2 of the Consolidated Financial
Statements for the changes in the definition). 

NPEs as per EBA definition
Of which, in pipeline to exit:
- NPEs with forbearance measures, no

arrears*

2021
Pro forma for HFS

2021

2020
Pro forma for HFS

2020

€ million

% gross
loans

€ million

% gross
loans

€ million

% gross
loans

€ million

% gross
loans

771

%7.5

1,343

%12.4

1,760

%16.1

3,086

%25.2

142

%1.4

152

%1.4

245

%2.2

303

%2.5

*The analysis is performed on a customer basis.

Project Helix 3

In November 2021, the Group reached agreement for the sale of a portfolio of NPEs with gross book value
of €568 million as at 30 September 2021, as well as real estate properties with book value of approximately
€120  million  as  at  30  September  2021,  to  funds  affiliated  with  Pacific  Investment  Management  Company
LLC (PIMCO), known as Project Helix 3. This portfolio of loans had a contractual balance of €993 million as
at the reference date of 31 May 2021 and comprises approximately 20,000 loans, mainly to retail clients. As
at 31 December 2021, this portfolio of loans, as well as the real estate properties included in Helix 3, were
classified  as  a  disposal  group  held  for  sale.  At  completion,  currently  expected  to  occur  in  the  first  half  of
2022, BOC PCL will receive gross cash consideration of approximately €385 million.

This  portfolio  of  loans  (as  well  as  the  real  estate  properties  included  in  Helix  3)  will  be  transferred  to  a
licensed Cypriot Credit Acquiring Company (the 'CyCAC') by BOC PCL. The shares of the CyCAC will then be
acquired  by  certain  funds  affiliated  with  Pacific  Investment  Management  Company  LLC  (PIMCO),  the
purchaser of the portfolio. 

Following a transitional period where servicing will be retained by BOC PCL, it is intended that the servicing
of the portfolio of loans and the real estate properties included in Helix 3 will be carried out by a third party
servicer selected and appointed by the purchaser. 

Project  Helix  3  represents  a  milestone  in  the  delivery  of  one  of  the  Group’s  core  strategic  priorities  of
improving asset quality through the reduction of NPEs. Pro forma for HFS, the Group’s NPE ratio is in single
digit. Helix 3 reduced the stock of NPEs by approximately 42% to €771 million pro forma on the basis of 31
December  2021  figures,  and  the  Group's  NPE  ratio  by  approximately  5  percentage  points,  to  7.5%  pro
forma on the basis of 31 December 2021 figures. Overall, since the peak in 2014 and pro forma for HFS, the
stock of NPEs has been reduced by €14.2 billion or 95% to €0.8 billion and the NPE ratio by 55 percentage
points, from 63% to less than 8%.

The Group has early achieved its previous 2022 target for a single digit NPE ratio and is on track to achieve
an NPE ratio of approximately 5% by the end of 2022 and less than 3% by the end of 2025.

Project Helix 2

In June 2021, the Group completed Project Helix 2 (Portfolios A and B), which refers to the sale of portfolios
of loans with a total gross book value of €1,331 million as at the completion date (of which €1,305 million
relate  to  non-performing  exposures)  secured  over  real  estate  collateral,  and  stock  of  properties  with
carrying value amounting to €73 million, to funds affiliated with Pacific Investment Management Company
LLC (PIMCO), the agreements for which were announced on 3 August 2020 and on 18 January 2021. BOC
PCL  retained  the  servicing  of  these  Portfolios  for  a  transitional  period  to  the  end  of  third  quarter of 2021,
against a servicing fee (see Section ‘Total Income’ below).

16

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Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Balance Sheet Analysis (continued)

Loan portfolio quality (continued)

The consideration for the sale amounts to approximately €560 million, of which approximately €165 million
were received in cash by completion. The remaining amount is payable in four instalments up to December
2025 without any conditions attached, of which approximately €85 million were received in December 2021.
The  consideration  can  be  increased  through  an  earnout  arrangement,  depending  on  the  performance  of
each of the Portfolios. 

Project  Helix  2  represents  another  milestone  in  the  delivery  of  one  of  the  Group’s  strategic  priorities  of
improving asset quality through the reduction of NPEs. Project Helix 2 (Portfolios A and B) reduced the NPE
ratio by approximately 9 percentage points, on the basis of 30 June 2021 figures. 

Project Sinope

In  December  2021,  BOC  PCL  entered  into  an  agreement  for  the  sale  of  a  portfolio  of  NPEs,  with  a
contractual balance of €146 million and a gross book value of €12 million as at 31 December 2021, as well
as  properties  in  Romania  with  carrying  value  €0.6  million  as  at  31  December  2021  (known  as  ‘Project
Sinope’). The sale is subject to the necessary approvals and is expected to be completed within the first half
of 2022. The portfolio has been classified as held for sale as at 31 December 2021.  

Real Estate Management Unit (REMU)

The  Real  Estate  Management  Unit  (REMU)  is  focused  on  the  disposal  of  on-boarded  properties  resulting
from  debt  for  asset  swaps.  Cumulative  sales  since  the  beginning  of  2017  amount  to  €1.37  billion  and
exceed properties on-boarded for the same period of €1.32 billion. 

The  Group  completed  disposals  of  €140  million  during  the  year  ended  31  December  2021,  including
disposals of approximately €6 million relating to completed NPE sales (compared to €80 million during the
year  ended  31  December  2020),  resulting  in  a  profit  on  disposal  of  €14  million  for  the  year  ended  31
December  2021  (compared  to  a  profit  on  disposal  of  €9  million  for  the  year  ended  31  December  2020),
following  the  relaxation  of  restrictive  measures.  Asset  disposals  are  across  all  property  classes,  with
approximately half of sales by value in 2021 relating to land. 

During  2021,  assets  held  by  REMU  with  carrying  value  of  €102  million  were  transferred  to  “non-current
assets and disposal groups held for sale” as they were included in Project Helix 3 and Project Sinope. As at
31 December 2021, the carrying value of these assets stood at €98 million (comprising stock of property of
€93 million and investment properties of €5 million). Pro forma for non-current assets and disposal groups
held for sale, assets held by REMU were reduced by 17% in 2021. 

During  2021,  the  Group  executed  sale-purchase  agreements  (SPAs)  for  disposals  of  703  properties  (with
contract  value  of  €149  million),  compared  to  SPAs  for  disposals  of  492  properties  (with  contract  value  of
€91  million)  for  2020.  Pro  forma  for  non-current  assets  and  disposal  groups  held  for  sale,  the  Group
executed  SPAs  of  1,130  properties  with  contract  value  of  approximately  €250  million  during  2021,
representing an increase (by contact value) of over 170% compared to 2020. 

In addition, the Group had a strong pipeline of €109 million by contract value as at 31 December 2021, of
which €47 million related to SPAs signed (compared to a pipeline of €81 million as at 31 December 2020, of
which €53 million related to SPAs signed). 

REMU  on-boarded  €34  million  of  assets in 2021 (compared to additions of €146 million in 2020, including
€22 million transferred from own use properties), via the execution of debt for asset swaps and repossessed
properties.

Details with respect to the prudential charge relating to the onsite inspection findings are provided above in
the ‘Capital Base’ section.

Assets held by REMU
As at 31 December 2021, assets held by REMU (excluding assets classified as held for sale) had a carrying
value  of  €1,215 million  (comprising  properties  of €1,112 million classified as ‘Stock of property’ and €103
million  as  ‘Investment  properties’),  compared  to  €1,473  million  as  at  31  December  2020  (comprising
properties of €1,350 million classified as ‘Stock of property’ and €123 million as ‘Investment properties’).

17

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Balance Sheet Analysis (continued)

Real Estate Management Unit (REMU) (continued)

In  addition  to  assets  held  by  REMU,  properties  classified  as  ‘Investment properties’  with  carrying  value  of
€15 million as at 31 December 2021, compared to €5 million as at 31 December 2020 are not managed by
REMU.  These  relate  mainly  to  legacy  properties  held  by  the  Group  before  the  set-up  of  REMU  in  January
2016 and to assets classified as ‘Investment properties’ following a change in use.

Income Statement Analysis

Total income
Net interest income (NII) for 2021 amounted to €296 million, compared to €330 million in 2020, down by
10%  compared  to  previous  year,  mainly  due  to  the  continuing  pressure  from  the  low  interest  rate
environment  and  the  completion  of  Helix  2,  partially  offset  by  the  increase  in  TLTRO  III  in  2021  and  the
reduction in the cost of deposits.  

The  NII  for  2021  includes  an  amount  of  approximately  €15  million  which  relates  to  the  NII  of  the  loans
included  in  Project  Helix  2  (Portfolios  A  and  B)  recognised  up  to  30  June 2021,  before  completion in June
2021. The  reduction  in  NII  as  a  result  of  the  completion  of  Project  Helix  2  has  been  partially  offset  by an
amount  of  €5  million  in  the  second  half  of  2021  relating  to  the  unwinding  of  the  net  present  value  and
interest  income  of  the  deferred  consideration,  which  is  expected  to  continue  until  2023,  on  the  basis  of
repayments and assuming no early repayment in 2023.

Average  interest  earning  assets  (AIEA)  for  2021  amounted to  €20,436 million,  up  by  14%  compared  to  a
year earlier, driven by the increase in liquid assets following the increase in the borrowing under TLTRO III
by €2.0 billion, as well as the increase in deposits by €1 billion, compared to 2020.  

Net interest margin (NIM) for 2021 amounted to 1.45%, compared to 1.84% for 2020, negatively impacted
by the decrease in NII and the increase in AIEA. 

Non-interest income for 2021 amounted to €285 million, compared to €237 million for 2020, up by 20% on
the prior year, comprising net fee and commission income of €172 million, net foreign exchange gains and
net  gains/(losses)  on  financial  instrument  transactions  and  disposal/dissolution  of  subsidiaries  and
associates  of  €24  million,  net  insurance  income  of  €61  million,  net  gains/(losses)  from  revaluation  and
disposal of investment properties and on disposal of stock of properties of €13 million and other income of
€15  million.  The  increase  compared  to  the  prior  year is  driven  by  higher  net  fee  and  commission  income,
higher  net  foreign  exchange  gains  and  net  gains/(losses)  on  financial  instrument  transactions  and
disposal/dissolution  of  subsidiaries  and  associates,  higher  net  insurance  income,  as  well  as  higher  REMU
disposal gains and lower revaluation losses on investment properties. 

Net fee and commission income for 2021 amounted to €172 million, compared to €144 million for 2020, up
by 19% on the prior year, and above pre-pandemic levels, reflecting higher volume of transactions, as well
as  the  extension  of  liquidity  fees  to  a  broader  group  of corporate clients and the introduction of a revised
price list for charges and fees, both implemented as of 1 February 2021. Net fee and commission income for
2021  includes  an  amount  of  approximately  €7  million  relating  to  an  NPE  sales-related  servicing  fee,  for  a
transitional period that ended at the end of the third quarter of 2021. 

foreign  exchange  gains  and  net  gains/(losses)  on 

Net 
transactions  and
disposal/dissolution of subsidiaries and associates of €24 million for 2021 (comprising net foreign exchange
gains  of  €16  million  and  net  gains  on  financial  instrument  transactions  of  €8  million),  compared  to  €15
million  for  2020,  increased  by  65%  on  the  prior  year  driven  mainly  by  higher  net  gains  on  financial
instruments.

instrument 

financial 

Net insurance income of €61 million for 2021, compared to €56 million for 2020, up by 9% compared to the
previous  year,  mainly  due  to  higher  gross  written  premiums,  partly  offset  by  the  net  impact  from  the
changes  in  the  discount  rate  in  the  life  insurance  business  and  by  higher  costs  and  claims  in  the  general
insurance business (as claims in 2020 had been positively impacted by lockdowns). 

Net  gains/(losses)  from  revaluation  and  disposal  of  investment  properties  and  on  disposal  of  stock  of
properties for 2021 amounted to €13 million (comprising net gains on disposal of stock of properties of €13
million,  net  gains  on  disposal  of  investment  properties  of  €1  million  and  net  losses  from  revaluation  of
investment  properties  of  €1  million),  compared  to  €7  million  in  2020  which  had  been  impacted  by  the
lockdown measures. 

18

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Group financial results on the underlying basis (continued)

Income Statement Analysis (continued)

Total income (continued)

Total income for 2021 amounted to €581 million, compared to €567 million for 2020, up 2% compared to
the prior year. 

Total expenses
Total expenses for 2021 were €383 million, compared to €373 million for 2020, up by 2% compared to the
prior  year,  53%  of  which  related  to  staff  costs  (€202  million),  38%  to  other  operating  expenses  (€145
million) and 9% (€36 million) to special levy on deposits and other levies/contributions. The yearly increase
of 2% is driven by the 4% yearly increase in staff costs. Further details are provided below.

Total  operating  expenses  for  2021  were  €347  million,  compared  to  €340  million  for  2020,  up  by  2%
compared to the prior year. 

Staff costs for 2021 were €202 million, compared to €195 million for 2020, increased by 4% compared to
the prior year, in line with the renewal of the collective agreement for 2021. 

In July 2021, BOC PCL reached agreement with the Cyprus Union of Bank Employees for the renewal of the
collective agreement for the years 2021 and 2022. The agreement related to certain changes including the
introduction  of  a  new  pay  grading  structure  linked  to  the  value  of  each  position  of  employment,  and  of  a
performance-related  pay  component  as  part  of  the  annual  salary increase,  both  of  which  have  been  long-
standing  objectives  of  BOC  PCL  and  are  in  line  with  market  best-practice.  The  expected  impact  of  the
renewal  was  an  increase  in  staff  costs  for  2021  and  2022  by  3-4%  per  annum, in  line  with  the  impact  of
renewals in previous years. 

The Group employed 3,438 persons as at 31 December 2021, compared to 3,573 as at 31 December 2020.
During  the  second  half  of  the  year  2021,  96  persons  relating  to  Project  Helix  2  were  transferred  to  the
buyer  upon  full  migration.  In  December 2021, the  Group  completed  a small-scale targeted voluntary staff
exit  plan  (VEP),  through  which  approximately  100  of  the  Group’s  full-time  employees  were  approved  to
leave at a total cost of €16 million, recorded in the consolidated income statement in the fourth quarter of
2021 as a non-recurring item in the underlying basis (compared to a total cost of €6 million for a targeted
voluntary  staff  exit  plan  completed  in  December 2020).  Following  the  completion  of  the  VEP  in  December
2021, the gross annual savings are estimated at approximately 3% of staff costs. 

Other operating expenses for 2021 were €145 million, down 1% compared to previous year. 

Special levy on deposits and other levies/contributions for 2021 amounted to €36 million, compared to €33
million  for  2020,  up  by  8%  compared  to  the  prior  year.  Special  levy  on  deposits  and  other
levies/contributions for 2021 include a levy in the form of an annual guarantee fee relating to the expected
revised income tax legislation (DTC levy) of approximately €5 million recorded in the fourth quarter of 2021
(see ‘Capital Base’ section above). The special levy on deposits and other levies/contributions for 2020 were
represented to include the DTC levy of approximately €3 million.

As from 1 January 2020 and until 3 July 2024 BOC PCL is subject to contribution to the Deposit Guarantee
Fund (DGF) on a semi-annual basis. The contributions are calculated based on the Risk Based Methodology
(RBM) as approved by the management committee of the Deposit Guarantee and Resolution of Credit and
Other Institutions Schemes (DGS) and is publicly available on the CBC’s website. In line with the RBM, the
contributions  are  broadly  calculated  on  the  covered  deposits  of  all  authorised  institutions  and  the  target
level is to reach at 0.8% of these deposits by 3 July 2024. 

The  cost  to  income  ratio  excluding  special  levy  on  deposits  and  other  levies/contributions  for  2021  was
60%, flat compared to the previous year.

Profit/(loss) before tax and non-recurring items
Operating profit for 2021 was €198 million, compared to €194 million for 2020, up by 2% compared to the
prior year. 

Loan  credit  losses  for  2021  totalled  €66  million,  compared  to  €149  million  for  2020,  down  by  55%
compared to the prior year.

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Group financial results on the underlying basis (continued)

Income Statement Analysis (continued)

Profit/(loss) before tax and non-recurring items (continued)

The  annualised  loan  credit  losses  charge  (cost  of  risk)  for  2021  accounted  for  0.57%  of  gross  loans  and
includes  a  net  reversal  of  loan  impairments  relating  to  COVID-19  (including  related  impact  on
macroeconomic  assumption)  of  4  bps  (compared  to  an  annualised  loan  credit  losses  charge  of  1.18%  for
2020,  of  which  43  bps  reflect  loan  impairments  relating  to  COVID-19).  Further  details  are  provided  in
Section ‘Loan portfolio quality’ above. 

At  31  December  2021,  the  allowance  for  expected  loan  credit  losses,  including  residual  fair  value
adjustment  on  initial  recognition  and  credit  losses  on  off-balance  sheet  exposures  totalled  €792  million
(compared  to  €1,902  million  at  31  December  2020)  and  accounted  for  7.3%  of  gross  loans,  including
portfolios  held  for  sale  (compared  to  15.5%  of  gross  loans,  including  portfolios  held  for  sale  and  at  31
December 2020 respectively). 

Impairments of other financial and non-financial assets for 2021 amounted to €36 million, compared to €42
million  for  2020,  down  by  15%  compared  to  the  prior  year,  driven  by  lower  revaluation  losses  on
properties. 

Reversals  net  of  provisions  for  litigation,  claims,  regulatory  and  other  matters  for  2021  amounted  to  €2
million, compared to provisions of €7 million for 2020. 

Profit before tax and non-recurring items for 2021 totalled €98 million, compared to a loss of €4 million for
2020.

Profit/(loss) after tax (attributable to the owners of the Company)
The tax charge for 2021 is €5 million, compared to €8 million for 2020.

Profit  after  tax  and  before  non-recurring items  (attributable  to  the  owners  of  the  Company) for  2021  was
€91  million,  compared  to  a  loss  of  €9  million  for  2020.  Return  on  Tangible  Equity  (ROTE)  before  non-
recurring items calculated using ‘profit after tax and before non-recurring items (attributable to the owners
of the Company)’ amounts to 5.5% for 2021, compared to a negative return of -0.5% for 2020. 

Advisory and other restructuring costs - organic for 2021 amounted to €22 million (compared to €10 million
for  2020),  mainly  driven  by  an  amount  of  approximately  €12.5  million  which  related  to  the  cost  of  the
tender offer for the ‘Old T2 Notes’, thereby forfeiting the relevant obligation for future coupon payments. 

Profit  after  tax  arising  from  the  organic  operations  (attributable  to  the  owners  of  the  Company)  for  2021
amounted to €69 million, compared to a loss of €19 million for 2020.

Provisions/net loss relating to NPE sales for 2021 were €7 million, compared to €120 million for 2020. 

Restructuring  and  other costs relating to NPE sales for 2021 was €16 million, compared to €26 million for
2020. 

Restructuring  costs  relating  to  the  Voluntary  Staff  Exit  Plan  (VEP)  amounted  to  €16  million  for  2021
(compared to €6 million for 2020). For further details please refer to ‘Total expenses’ section.

Profit after tax attributable to the owners of the Company for 2021 was €30 million (compared to a loss of
€171 million for 2020). 

Operating environment

Economic  activity  recovered  strongly  in  2021, driven  by  domestic  demand  in  the first half of 2021 and by
external  demand  in  the  second  half  of  2021  reflecting  a  strong  recovery  in  tourist  activity  in  the  period.
Government support to businesses and households remained substantial in the year but the budget deficit
narrowed  substantially  driven  by  increased  revenues.  Inflation  accelerated  in  the  second  half  of  2021  and
unemployment  remained  largely  unchanged  from  the  previous  year.  Over  the  medium  term,  prospects
remain positive aided also by the Recovery and Resilience Fund of Next Generation EU, but the crisis over
Ukraine has increased downside risks. 

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Operating environment (continued)

The Russian invasion of Ukraine and the sanctioning of Russia are expected to have profound impact on the
Russian economy, and serious macroeconomic implications for the European Union and the global economy.
The  invasion  and  sanctions  constitute  a  major  shock  both  in  supply  chains  and  in  energy  prices.  Supply
chains  have  been  disrupted  causing  shortages  in  agricultural  commodities  and  metals.  Energy  prices have
risen  and  are  expected  to  remain  elevated for longer. Inflationary pressures that were building before the
outbreak of the Ukrainian crisis, have escalated and central banks have started their tightening cycles. The
Bank of  England raised its policy rates three times in the first quarter to 0.75% and inflation increased to
5.5% in February 2022. In the USA, the Federal Reserve raised interest rates by 25 bps in mid-March 2022
and  indicated  another  six  hikes  in  2022  and  three  more  in  2023  before  pausing.  In  March  2022,  the  ECB
maintained its main refinance rate unchanged at zero, but indicated that quantitative easing will likely end
sooner rather than later, and that interest rates may start to rise earlier than anticipated. Raising interest
rates to contain inflation would be adding to uncertainty and negatively impacting the growth outlook. 

The crisis in Ukraine may have an adverse impact on the Cypriot economy, mainly due to a negative impact
on  the  tourism  and  professional  services  sectors,  increasing  energy  prices  resulting  in  inflationary
pressures,  and  disruptions  to  global  supply  chains.  The  impact  on  the  Cypriot  economy  remains  uncertain
and will depend on the duration and severity of the crisis.

The  European Union  is  expected  to  absorb  the  cost  from  the influx of refugees who are expected to be in
the  millions  and  undertake  short-term  measures  to  lessen  the  impact  of  higher  inflation  on  the  most
vulnerable  segments  of  the  population.  In  the short-term fiscal expansion is expected to be debt financed
but longer-term structural changes will be needed.

The Next Generation EU is a significant initiative and countries may need to utilise additional resources still
available in the form of loans, given the uncertainties associated with the crisis in Ukraine. The purpose of
Next Generation EU is ultimately about the future, to help fund the key investments that will be needed for
the  green and digital transitions, and so enhance the potential and economic resilience of member states.
Structural reform is an integral part of this process, and ultimately a critical factor that will determine the
effectiveness of the investments.

Cyprus  received  €157  million  in  EU  recovery  fund  pre-financing  in  September  2021  (13%  of  the  total
allocated amount), following the approval of its national recovery plan in July 2021. The bulk of the funds
are  expected  to  be  released  in  2022-2024  depending  on  the  strict  implementation  of  reform  priorities
agreed  with  the  EU.  These  include,  increasing  the efficiency of public and local administrations; improving
the  government  of  state-owned  enterprises;  reducing  further  the  levels  of  non-performing  loans  in  the
banking sector; improving the efficiency of the judicial system; and accelerating anti-corruption reforms.     

The COVID-19 pandemic had a significant impact on the economy with real GDP dropping by 5.0% in 2020
compared with an average drop of 6.4% in the Eurozone. The recovery in 2021 was relatively strong with
real GDP rising by 5.5% according to the Cyprus Statistical Service, fully recovering the lost output from the
previous year. Tourist arrivals recovered strongly in the year, particularly in the second half. On average for
2021,  tourist  arrivals  were  approximately  50%  of  2019  levels,  but  reached  approximately  70%  of  2019
levels  in  the  second  half  of  the  year.  The  crisis  in  Ukraine  may  have  an  adverse  impact  on  the  Cypriot
economy, partly due to a negative impact on tourism. This impact will depend on the duration and severity
of the crisis which remain uncertain at this stage. In response, the Government is working to replace tourist
arrivals  from  Russia  and  Ukraine  (which  amounted  to  approximately  20%  of  2019  levels)  through  the
promotion of domestic tourism and arrivals from other markets, such as Germany, Israel, Poland, Austria,
Switzerland,  Italy,  France,  Sweden  and  Hungary.  Close  monitoring  of  exposures  to  the  tourism  sector  is
enhanced and the Group remains in close contact with customers to offer solutions as necessary.

The unemployment rate has been declining since its peak in 2014, to 7.7% in 2020 and to 7.8% in the first
three quarters of 2021. The labour market is gradually tightening because employment volumes are rising
faster  than  increases  in  the  labour  force.  On  the  supply  side  of  the  labour  market,  the  labour  force  is
constrained  by  slowing  population  growth,  skill  mismatches  especially  after  the  pandemic  crisis,  and  low
participation rates in segments of the population. 

Consumer prices accelerated from the second quarter onwards, and more steeply in the second half of the
year. In total for 2021, consumer prices increased by 2.4% and by 4.4% in the second half alone. Cyprus's
consumer  price  inflation  has  followed  a  similar  trend  to  that  in  the  euro  area.  The  acceleration  largely
reflects  higher  global  prices  for  energy  and  transport  goods,  which  were  driven  by  recovering  aggregate
demand  against  supply-chain  bottlenecks.  There  were  also  structural  factors  at  play.  The  end  of  the
temporary  VAT  reduction  in  January  2021  resulted  in  stronger  price  growth  in  a  year-on-year comparison
from July 2021.

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Annual Financial Report 2021

Operating environment (continued)

The  current  account  deficit  deteriorated  in  2020-2021  due  to  the  loss  of  revenues  from  export  services,
mainly tourism. The current account deficit was 10.1% of GDP in 2020 and it is estimated at 9.1% of GDP in
2021  (European  Commission).  The  size  of  Cyprus’  current  account  deficit  reflects  special-purpose  vehicles
domiciled  in  Cyprus  through  which  foreign  enterprises  register  ships  in  Cyprus  which  adds  to  fixed
investment and imports.

Cyprus  is  an  exports  oriented,  services-based  economy,  driven  by  tourism,  shipping  and  professional  and
financial  services.  Total  services  account  for  more  than  80%  of  total  gross  value  added.  The  primary  and
secondary sectors are relatively small. This means that Cyprus is also a large importer of goods, relative to
the size of the economy and tends to have large trade deficits which are offset by large services surpluses in
the current account. 

In the banking sector there has been significant progress since the 2013 financial crisis. Banks have reduced
their foreign exposure; the regulatory framework and prudential oversight have been strengthened; a new
legal  framework  for  foreclosures  and  insolvencies  has  been  implemented.  Non-performing  exposures  have
been  reduced  from  €28.4  billion  in  2014  to  €4.3  billion  as  at  the  end  of  October  2021.  The  ratio  of  non-
performing  exposures  to  gross  loans  dropped  from  47.8% to 15.2% in the same period and the coverage
ratio  of  provisions  to  non-performing  exposures  increased  slightly  to  50.6%.  The  ratio  of  non-performing
exposures  still  remains  elevated  when  compared  with  an  EU  average  of  just  over  2%.  Total  loans  to  the
private  sector  also  declined  steeply  in  the  same  period.  Loans  to  residents  excluding  the  government,
dropped  to  €23.3  billion  at  the  end  of  December  2021,  including  the  non-performing  loans,  which  is
approximately 100% of GDP in 2021. 

Cyprus public finances deteriorated sharply in 2020 as a result of the recession and the fiscal measures that
were  implemented  to  support  the  economy  against  COVID-19.  The  budget  deteriorated  from  a  surplus  of
1.3%  of  GDP  in  2019  to  a  deficit  of  5.6%  of  GDP  in  2020.  Public  finances  strengthened  in  2021  despite
substantial government support measures and the budget deficit dropped to 1.8% of GDP. This was driven
primarily  by  sharp  increases  in  tax  revenues  and  social  security  contributions  in  the  second  and  third
quarters. Expenditures rose at a much slower pace in the period following sharp increases the year before.
General  government  debt  remained  almost  unchanged  in  2021  and  the  debt-to-GDP  ratio  declined  from
115% at end-2020 to 103.9% at end-2021.

Sovereign ratings

The  sovereign  risk  ratings  of  the  Cyprus  Government  improved  considerably  in  recent  years  reflecting
fiscal
reduced  banking  sector  risks,  and 
outperformance.  Cyprus  demonstrated  policy  commitment  to  correcting  fiscal  imbalances  through  reform
and  restructuring  of  its  banking  system.  Public  debt  remains  high  in  relation  to  GDP  but  large-scale  asset
purchases  from  the  ECB  ensure  favourable  funding  costs  for  Cyprus  and  ample  liquidity  in  the  sovereign
bond market.

in  economic  resilience  and  consistent 

improvements 

Most recently in March 2022, Fitch Ratings affirmed Cyprus' Long-Term Issuer Default rating at investment
grade at BBB- since November 2018 and a stable outlook. The stable outlook reflects the view that despite
Cyprus’ exposure to Russia through its tourism and investment linkages, near-term risks are mitigated by a
strengthened  government  fiscal  position,  and  continued  normalisation  of  spending  after  the  pandemic
shock.  Meanwhile,  medium-term  growth  prospects  remain  positive  on  the  back  of  the  government's
Recovery and Resilience Plan (RRP).

Also  in  March  2022,  S&P  Global  Ratings  affirmed  Cyprus'  investment  grade  rating  of  BBB-  and  positive
outlook.  The  positive  outlook  reflects  the  view  that  Cyprus’  sovereign  rating  could  be upgraded within the
next  24  months  if  the  country's  economic  and  budgetary  performance continues  to  strengthen,  supported
by  the  Government's  implementation  of  structural  reforms.  In  March  2022,  S&P  Global  Ratings  affirmed
rating  of  BBB-  and  positive  outlook  stressing  that  despite  the  Ukrainian  crisis  and  economic  sanctions
against Russia, the medium-term outlook for the Cyprus economy remains strong.

In  July  2021, Moody's  Investors Service  upgraded  the  Government of Cyprus' long-term issuer and senior
unsecured ratings to Ba1 from Ba2 (since July 2018) and changed the outlook from positive to stable. The
primary  driver  for  the  upgrade  was  the  material  improvement  in  the  underlying  credit  strength  of  the
domestic banking system, which also reduces the risks of a systemic banking crisis. 

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Operating environment (continued)

In  October  2021,  DBRS  Morningstar  confirmed  Cyprus’  Long-Term  Foreign  and  Local  Currency  Issuer
Ratings  at  BBB  (low)  and  upgraded  its  outlook  from  stable  to  positive  trend.  This  reflects  the  expectation
that  Cyprus’s  public  debt  ratio  will  most  likely  return  to  its  pre-pandemic  downward  path  starting  from
2021,  supported  by  a  solid  economic  growth  and  fiscal  repair.  In  a  March  2022  commentary  DBRS
Morningstar noted that Russia's invasion of Ukraine increases downside risks to otherwise strong medium-
term economic prospects.

Business Overview

Credit ratings

The Group’s financial performance is highly correlated to the economic and operating conditions in Cyprus.
In  February  2022,  Standard  and  Poor’s  affirmed  their  long-term  issuer  credit  rating  on  BOC  PCL  of  B+,
maintaining  the  positive  outlook.  In  December  2021,  Moody’s  Investors  Service  upgraded  the  BOC  PCL’s
long-term deposit rating to Ba3 from B1, maintaining the positive outlook. The upgrade reflects significant
ongoing improvement in the BOC PCL’s asset quality following the agreement reached in Project Helix 3 in
November 2021. In December 2021, Fitch Ratings affirmed BOC PCL’s long-term issuer default rating of B-
and  revised  the  outlook  to  positive  from  negative.  The  revision  of  the  outlook  reflects  significant
improvement in asset quality following the agreement reached on Project Helix 3, as well as in organically
reducing  problem  assets  since  the  end  of  2019,  despite  an  adverse  operating  environment  in  Cyprus,
together with an expectation that this trend will continue in the near future. 

Strategic priorities for the medium-term

The  Group  is  a  diversified,  leading,  financial  and  technology  hub  in  Cyprus.  It  has  delivered  significant
progress  against  its  strategy  announced  in  November  2020  and  this  has  allowed  the  Group  to  update  its
medium term strategic targets with an increased focus on creating shareholder value. In February 2022, the
Group  increased  its  medium  term  return  on  tangible  equity  (ROTE)  target  to  over  10%,  providing  the
foundations for a return of dividend distributions, subject to performance and relevant approvals.  

The medium-term strategic priorities of the Group are clear, with a renewed focus on growing revenues in a
more capital efficient way, whilst striving for a leaner operating model. In addition, the Group continues to
focus  on  further  strengthening  its  asset  quality,  whilst  maintaining  a  good  capital  position,  in  order  to
continue to play a vital role in supporting the recovery of the Cypriot economy. Moreover, the Group has set
the  foundations  to  enhance  its  organisational  resilience  and  ESG  (Environmental,  Social  and  Governance)
agenda  and  continues  to  work  towards  building  a  forward-looking  organisation  with  a  clear  strategy
supported  by  effective  corporate  governance  aligned  with  ESG  agenda  priorities.  Delivery  on  the  medium
term strategic priorities of the Group is enabled by the Group’s transformation plan.

Despite the uncertainties associated with the Ukrainian crisis (further details are provided below), the Group
intends  to  continue  executing  its  strategy  in  a  disciplined  manner  in  2022  and  beyond,  focusing  on
improving sustainable profitability by growing revenues, while remaining disciplined on costs and capital.  

Growing revenues in a more capital efficient way 

The Group has a renewed focus on growing revenues in a more capital efficient way. It aims to grow its high
quality new lending, drive growth in niche areas for further market penetration and diversify through non-
banking services, such as insurance and digital products. 

The accelerated de-risking of the balance sheet and the expected non-extension of the favourable terms of
the TLTRO borrowing post June 2022 are expected to increase pressure on net interest income (NII) in the
near  term.  This  is  expected  to  gradually  recover  from  2023  onwards  as  loan  expansion  and  margin
stabilisation more than offset the foregone NII. 

Separately,  the  Group  aims  to  increase  revenues  through  multiple  less  capital-intensive  initiatives,  with  a
focus on fees and commissions, insurance and non-banking opportunities, leveraging on the Group’s digital
capabilities. 

Gradual recovery of NII

Over the medium-term, the Group aims to improve its NII through the growth of its net performing book by
approximately 6% per annum and margin stabilisation, with an expected contribution to return on tangible
equity (ROTE) in 2025 of an increase of approximately 1%.

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Business Overview (continued)

Strategic priorities for the medium-term (continued)

The  Group  has  continued to provide high quality new loans via prudent underwriting standards. Growth in
new  lending  in  Cyprus  has  been  focused  on  selected  industries  more  in  line  with  the  target  risk  profile  of
BOC  PCL.  During  2021,  new  lending  amounted  to  €1.8  billion,  increased  by  33%  on  the  prior  year  and
recovering  towards  pre-pandemic  levels  (at  approximately  90%  of  2019  levels).  Demand  for  new  loans  is
picking  up,  driven  mainly  by  corporate  (up  by  34%  compared  to  the  prior  year),  as  economic  activity
continues to improve. At the same time, the demand for retail housing loans remained strong, supported by
the  Government  interest  rate  subsidy  scheme  (expired  on  31  December  2021).  New  housing  loans  of
approximately  €355  million  were  approved  by  BOC  PCL  under  the  scheme.  Aiming  at  supporting
investments  by  SMEs  and  Mid-Caps,  BOC  PCL  continues  its  collaboration  with  the  European  Investment
Bank (EIB), the European Investment Fund (EIF) and the Cyprus Government. 

Over the medium-term, high quality new lending is expected to reach approximately €9 billion, as economic
growth  is  expected  to  continue  in  2022-2025. Significant  deleveraging  of  the  Cyprus  economy of the past
seven years is coming to an end. The Group aims to benefit from its strong market position; to help deploy
the  Cyprus  Recovery  and  Resilience  Fund;  to  grow  shipping  and  international  corporate  lending  with
prudency; and to explore market opportunities in trades of performing loans in Cyprus. At the same time, it
aims to support its customers in the transition to a sustainable future through, for example, the provision of
environmentally friendly products. 

The  growth  of  net  interest  income  over  the  medium-term  is  expected  to  be  further  supported  by  margin
stabilisation.  The  Group  uses  conservative  interest  rate  assumptions  in  its  business  plan  and  is  well
positioned  for  rising  rates  given  high  levels  of  liquidity.  It  also  applies  conservative  assumptions  for  fixed
income investments. It has factored in the increased funding cost resulting from further MREL issuances and
the expectation that the favourable TLTRO borrowing terms will not be extended post June 2022. 

Non-NII: growth in a more capital efficient way

Over  the  medium-term,  the  Group  aims  to  increase  revenues  other  than  net  interest  income,  through
multiple less capital-intensive initiatives, with a focus on fees and commissions, insurance and non-banking
opportunities,  leveraging  on  the  Group’s  digital  capabilities,  with  an  expected  contribution  to  return  on
tangible equity (ROTE) in 2025 of an increase of approximately 1.5%-2.0%.

In 2021, net fee and commission income amounted to €172 million, increased by 19% on the prior year and
exceeded pre-pandemic levels in 2019. The increase reflects higher volume of transactions, as well as the
extension of liquidity fees to a broader group of corporate clients and the introduction of a revised price list
for charges and fees, both implemented as of 1 February 2021.

Over the medium-term, net fee and commission income from banking activities is expected to increase at a
rate  of  4%  per  annum,  supported  by  price  adjustments  and  increased  activity  as  the  economy  recovers.
Liquidity fees are expected to be applied to an amended universe of deposits, whilst BOC PCL will pursue to
convert deposits to products with a higher return for customers mainly through its Wealth services. 

In  addition,  the  Group  aims  to increase the average product holding per retail customer over the medium
term  through  further  cross-selling  of  cards,  digital  loans,  wealth  and  insurance  products,  to  the  under-
penetrated  customer  base  via  re-designing  the  operational  model,  client  segmentation  and  catering  to
different customer niches. 

Management  is  placing  emphasis  on  diversifying  income  streams  by  optimising  fee  income  from
international  transaction  services,  wealth  management  and  insurance.  The  Group’s  insurance  companies,
EuroLife  Ltd  and  General  Insurance  of  Cyprus  Ltd  (GIC)  operating  in  the  sectors  of  life  and  general
insurance respectively, are leading players in the insurance business in Cyprus, and have been providing a
stable,  recurring  income,  further  diversifying  the  Group’s  income  streams.  The  insurance  income  net  of
claims and commissions for 2021 contributed to 21% of non-interest income and amounted to €61 million,
up  9%  compared  to  the  prior  year, mainly  due  to  higher gross written premiums, partly offset by the net
impact from the changes in the discount rate in the life insurance business and by higher costs and claims in
the general insurance business (as claims in 2020 had been positively impacted by lockdowns). Specifically,
Eurolife  increased  its  total  regular  income  by  8%  on  a  yearly  basis,  whilst  GIC  increased  its  gross  written
premiums by 8% on a yearly basis. 

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Business Overview (continued)

Strategic priorities for the medium-term (continued)

There are initiatives underway to enhance revenues from the insurance business in the medium term. The
Group currently has sustainable healthy profitability from its insurance business and it is aiming for further
growth  leveraging  on  the  strong  market  share  of  BOC  PCL.  The  impact  of  IFRS  17  as  of  1  January  2023
remains uncertain, but it is not expected to significantly impact the return on tangible equity in the medium
term.

In  the  life  insurance  business,  further  growth  is  expected  to  be  driven  through  the  pursuit  of  new  market
segments  with  higher  margin  potential  (such  as  business  insurance,  or  income  protection),  exploring
opportunities in the occupational pensions market and the launch of new products and investment funds. At
the  same  time,  Eurolife  Ltd  is  expected  to  widen  its  target  market  leveraging  on  its  revamped
bancassurance model.  Internally, Eurolife  Ltd  aims  to  strengthen  its  agency force  organically  and  improve
productivity through digitisation and campaigns. Leveraging on the Group’s digital capabilities, the customer
experience is expected to be upgraded via enhanced self-service capabilities, such as the myeurolife portal. 

In  the  non-life  insurance  business,  further  growth  is  expected  through  widening  the  target  market
leveraging on the revamped bancassurance model, exploiting synergies with the life insurance agency force
and  focusing  on  profitable  business  segments  (such  as  fire  and  liability).  GIC  also  aims  to  strengthen  its
penetration  in  the  profitable  segments  of  the  market's motor  sector.  Centralisation  and automation of the
claims handling process, as well as further digital growth will be enabled by further digitisation. 

Finally,  the  Group  aims  to  introduce  the  Digital  Economy  Platform  to  generate  new  revenue  sources  over
the  medium  term,  leveraging  on  BOC  PCL’s  market  position,  knowledge  and  digital  infrastructure.  The
Platform aims to bring stakeholders together to drive opportunities in lifestyle banking and beyond. 

This  platform  is  expected to allow BOC PCL to enhance the engagement of its customer base, attract new
customers, optimise the cost of its own processes, and position BOC PCL next to the customer at the point
and time of need. 

Lean operating model

Striving  for  a  lean  operating  model  is  a  key  strategic  pillar  for  the  Group  in  order  to  deliver  shareholder
value in the medium term. Management also expects that restructuring costs will be effectively eliminated
as  balance  sheet  de-risking  is  largely  complete.  These  actions  are  expected  to  contribute  an  increase  of
approximately 2.5%-3.0% to return on tangible equity (ROTE) in 2025. The Group focuses on continuing to
deliver  on  the  cost  agenda,  as  well  as  improving  operating  efficiency,  whilst  funding  its  digital
transformation and investing in the business. 

The  digital  transformation  of  the  Group  that  started  in  2017  has  begun  to  deliver  an  improved  customer
experience,  whilst  the  branch  footprint  rationalisation  to  date,  has  further  improved  BOC  PCL’s  operating
model. The branch network is now less than half the size it was in 2013. 

Management  remains  focused  on  further  improvement  in  efficiency  over  the  medium  term,  through  for
example further branch footprint optimisation and further exit solutions to release full time employees. 

It  is  expected  that  total  operating  expenses  will  remain  below  €350  million  in  2025,  despite  inflationary
pressures,  whilst  continuing  to  fund  digitisation  and  further  investing  in  the  business.  The  cost  to  income
ratio is expected to rise in 2022 as revenues remain under pressure and operating expenses increase due to
higher IT/digitisation investment costs, before improving to 50%-55% by 2025.

Transformation plan

The  Group  continues  to  work  towards  becoming  a  more  customer  centric  organisation.  A  transformation
plan is in progress to enable modern banking by digitally transforming customer service, as well as internal
operations.  The  transformation  plan  will  enable  delivery  on  the  Group’s  strategic  pillars,  with  key  shifts
focusing on a leaner and more efficient operating model, profitability and optimisation of the client service
and  distribution  models  with  an  emphasis  on  the  customer.  For  further  details  on  examples  of  the
transformation  that  is  expected  to  be  achieved  please  refer  to  slide  35  of  the  presentation  for  the  Group
Financial Results for the year ended 31 December 2021. 

25

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Business Overview (continued)

Strategic priorities for the medium-term (continued)

Digital transformation

BOC  PCL’s  digital  transformation  focuses  on  developing  digital  services  and  products  that  improve  the
customer experience, streamlining internal processes, and introducing new ways of working to improve the
workplace environment. 

In  2021,  BOC  PCL  continued  to  invest  in  its  digital  products,  further  strengthening  its  competitive
advantage.  Among  new  digital  capabilities,  a  new  service  was  added  in  BOC  PCL’s  digital  portfolio,  that
allows  online  identity  verification  for  legal  entity-related  individuals  to  assist  the  process  of  onboarding
those  entities  in  BOC  PCL.  The  whole  activity  can  be  now  completed  by  the  customers  and  the  IBS
(International Banking Services) staff in a faster, more efficient way. Furthermore, BOC PCL invested in the
enhancement of the usage and transaction security through the introduction of a new user verification and
transaction monitoring mechanisms in its mobile app and web channels.

The  adoption  of  digital  products  and  services  continued  to  grow  and  gained  momentum  in  2021  and  in
January 2022. As at the end of January 2022, 89.4% of the number of transactions involving deposits, cash
withdrawals  and  internal/external  transfers were performed through digital channels (up by approximately
23.0  p.p.  from  66.4%  in  September  2017  when  the  digital  transformation  programme  was  initiated).  In
addition, 78.8% of individual customers were digitally engaged (up by 18.6 p.p. from 60.2% in September
2017),  choosing  digital  channels  over  branches  to  perform  their  transactions.  As  at  the  end  of  January
2022, active mobile banking users and active QuickPay users have grown by 20% and 43% respectively in
the last 12 months. The highest number of QuickPay users to date was recorded in January 2022 with 131
thousand active users. Likewise, the highest number of QuickPay payments was recorded in December 2021
with 395 thousand transactions. The transition to the new renewed Internet Banking platform, was launched
in  March  2022  offering  to  the  customers  a  fresh  banking  experience.  New  tools,  such  as  defining  and
managing budgets, as well as the ability to have an overall view of finances, and the opening of new lending
products entirely through the Group’s digital channels, will soon be available to customers.

Moreover,  significant  changes  are  being  implemented  to  enable  a  more  modern  and  efficient  workplace.
New technologies and tools have been introduced that will significantly improve employee collaboration and
knowledge sharing across the organisation. 

Strengthening asset quality

Ensuring BOC PCL’s loan portfolio quality remains healthy is a priority for the Group. Whilst maintaining high
quality new lending, BOC PCL aims to complete legacy de-risking, normalise cost of risk and reduce (other)
impairments,  whilst  managing  post-pandemic  NPE  inflows.  Collectively  these  de-risking  actions  are
expected  to  contribute  an  increase  of  approximately  2.5%-3.0%  to  return  on  tangible  equity  (ROTE)  in
2025. 

During  2021,  the  Group  completed  Project  Helix  2  and  reached  agreement  on  Project  Helix  3.  Overall  in
2021, and  including  organic NPE reductions of approximately €400 million, the Group reduced its NPEs by
75% and its NPE ratio to 7.5%, on a pro forma basis. For further information please refer to Section ‘Loan
portfolio quality’ above. 

The  Group  has  early  achieved  its  previous  2022  target  for  a  single  digit  NPE  ratio  and  has  updated  its
strategic target of achieving an NPE ratio of approximately 5% by the end of 2022 and of less than 3% by
the  end  of  2025.  At  the  same  time,  the  Group  will  continue  to  closely  monitor  the  performance  of  loans
under  expired  payment  deferrals  and  a  year  after  deferral  expiry,  the  performance  is  better  than  initially
expected. 

Enhancing organisational resilience and ESG (Environmental, Social and Governance) agenda

Moving to a sustainable economy is the challenge of our time. As part of its vision to be the leading financial
hub in Cyprus, BOC PCL is determined to lead the transition of Cyprus to a sustainable future.

The Group has set the foundations to enhance its organisational resilience and ESG (Environmental, Social
and Governance) agenda and continues to work towards building a forward-looking organisation with a clear
strategy supported by effective corporate governance aligned with ESG agenda priorities. 

In  2022,  the  Company  received  a  rating  of  AA  (on  a  scale  of  AAA-CCC)  in  the  MSCI  ESG  Ratings
assessment. In 2020, BOC PCL received a rating of A in the MSCI ESG Ratings assessment. 

26

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Business Overview (continued)

Strategic priorities for the medium-term (continued)

In 2021, the first ESG strategy of the Group was formulated, whereby, in addition to maintaining its leading
role  in  the  social  and  governance  pillars,  there  will  be  a  shift  of  focus  on  increasing  BOC  PCL’s  positive
impact on the environment by transforming not only its own operations, but also of its client chain. 

BOC PCL has committed to the following primary ESG targets, which reflect the pivotal role of ESG in BOC
PCL’s strategy: 







Become carbon neutral by 2030
Become Net Zero by 2050
Steadily increase Green Asset Ratio
Steadily increase Green Mortgage Ratio
A  representation  of  at  least  30%  women  in  Group’s  management  bodies  (defined  as  the
Executive Committee (EXCO) and the extended EXCO) by 2030.

Environment 

An ESG roadmap has been established to seize new opportunities, reduce risk and comply with regulatory
requirements and market expectations.

To ensure delivery on its ambition, BOC PCL is in the process of formulating a long-term working plan that
covers  areas  such  as  decarbonisation  of  BOC  PCL’s  own  operations  and  portfolio,  risk  identification  and
impact  assessment,  and  streamlining  of  BOC  PCL’s  policies  with  the  ESG  strategy.  More  specifically,  the
decarbonisation  initiative  has  commenced  in  2022.  As  a  first  step,  BOC  PCL  will  calculate  its  own  carbon
footprint and formulate a decarbonisation plan to become carbon neutral by 2030. A road map with specific
carbon  reduction  targets  and  KPIs  will  be  established  that  will  enable  the  BOC  PCL  to  achieve  its
decarbonisation goals.

Work is already underway on data requirements and policy updates. BOC PCL is in the process of identifying
its  ESG  data  needs  and  their  availability  based  on  upcoming  regulatory  requirements,  as  well  as  its  ESG
strategic goals, with the objective to address these needs in due time. Work has also been initiated and will
continue  into  2022,  to  determine  the  climate  related  and  environmental  risks  BOC  PCL  is  exposed  to,  so
that  these  can  be  integrated  into  the  existing  risk  taxonomy  and  risk  registry  of  BOC  PCL  and  inform  its
various business processes. Finally, several policies have been updated, and this effort will continue in the
coming years, as it will be conducive in streamlining operations and culture with BOC PCL’s ESG ambition.

At the same time, BOC PCL will intensify its support to its clients and communities in becoming increasingly
sustainable and will respond to the heightened importance the Company’s investors and shareholders attach
to ESG matters. BOC PCL has the commitment, the scale and the reach to deliver the desired change across
Cyprus  in  the  coming  years.  Environmentally  friendly  products  have  been  launched,  and  BOC  PCL  will
continue  to  enrich  its  products  and  services  in  line  with  its  ESG Strategy and the Recovery and Resilience
Plan for Cyprus. 

Social Pillar

At the centre of the leading social role of BOC PCL lie its investments in the Bank of Cyprus Oncology Centre
(with an overall investment of approximately €70 million since 1998, whilst 60% of diagnosed cancer cases
in  Cyprus  are  being  treated  at  the  Centre),  the  work  of  SupportCY.  Network  developed  in  2020  and
expanded further in 2021, the contribution of the Bank of Cyprus Cultural Centre in promoting the cultural
heritage  of  the  island,  and  the  education  of  over  30  entrepreneurs  and  financial  support  of  €60.000
provided  via  the IDEA Innovation Centre in 2021. Staff has continued to engage in voluntary initiatives to
support charities, foundations and people in need. 

BOC  PCL’s  staff  members  remain  a  key  factor  in  achieving  its  objectives.  In  order  to  maintain  its  high-
performance  culture,  BOC  PCL  has  continued  to  upgrade  its  staff’s  skill  set  by  providing  training  and
development  opportunities  to  all  staff,  and  capitalising  on  modern  delivery  methods.  In  2021,  BOC  PCL
continued to place special emphasis on staff wellness offering seminars on Healthy Eating, Mental Health in
the workplace and Financial Planning to 630 employees, through its ‘Well at Work program’. 

The Group’s commitment in safeguarding gender equality in the workplace has been translated into policies
and  practices  over the years. In 2021, the Group received a Certificate by the Ministry of Labour, Welfare
and Social Insurance for applying good practices for gender equality in the working environment.

27

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Business Overview (continued)

Strategic priorities for the medium-term (continued)

Governance Pillar

The Group continues to operate successfully within a complex regulatory framework of a holding company
which is registered in Ireland, listed on two Stock Exchanges and run by a number of rules and regulations.
Its  governance  and  management  structures  enable  it  to  achieve  present  and  future  economic  prosperity,
environmental integrity and social equity across its value chain. The Group operates within a framework of
prudent  and  effective  controls,  which  enable  risk  assessment and  risk management based on the relevant
policies under the leadership of the Board of Directors.

The Group has set up a robust Governance Structure to oversee its ESG agenda. 

Progress  on  the  implementation  and  evolution  of  the  Group’s  ESG  strategy  is  monitored  by  the
Sustainability Committee and the Board of Directors. The Sustainability Committee is a dedicated executive
committee  set  up  in  early  2021  to  oversee  the  ESG  agenda  of  the  Group,  review  the  evolution  of  the
Group’s ESG strategy, monitor the development and implementation of the Group's ESG objectives and the
embedding of ESG priorities in the Group’s business targets. BOC PCL’s regulatory compliance continues to
be an undisputed priority. 

The Board composition of the Company and BOC PCL is diverse, with one third of the Board members being
female  as  at  31  December 2021. The  Board  displays  a  strong  skill  set  stemming  from  broad  international
experience.  Moreover,  BOC  PCL  aspires  to  achieve  a  representation  of  at  least  30%  women  in  Group’s
management  bodies  (defined  as  the  EXCO  and  the  Extended  EXCO)  by  2030.  As  at  31  December  2021,
there is a 24% representation of women in Group’s management bodies and 38% representation of women
at  key  positions  below  the  Extended  EXCO  level  (defined  as  positions  between  Assistant  Manager  and
Manager A). 

COVID-19 impact

The  Group  continues  to  closely  monitor  developments  in,  and  the  effects  of  COVID-19  on  both  the  global
and Cypriot economy. Strong recovery in economic activity marked the second half of the year, against the
backdrop of increasing vaccination coverage across Cyprus and relaxation of restrictions. At the same time,
the  Group  has  continued  its  focus  on  providing  support  to  its  customers, staff and community. The Group
will  continue  to  monitor  the  situation  for  any  changes  that  may  arise  from  the  uncertainty  on  the
macroeconomic  outlook,  impacted  by  the  additional  progress  in  vaccinations  and  medication,  degree  of
recurrence of the disease due to virus mutations, and the persistent positive effect of fiscal and monetary
policy. 

Upon the outbreak of COVID-19 in March 2020, the Pandemic Incident Management Plan of the Group was
invoked  and  a  dedicated  team  (Pandemic  Incident  Management  Team)  has  been  monitoring  the  situation
domestically and globally and providing guidance on health and safety measures, travel advice and business
continuity for the Group. Local government guidelines are being followed in response to the pandemic. 

In  accordance  with  the  Pandemic  Plan,  the  Group  adopted  a  set  of  measures,  which  are  still  in  place
according  to  the  current  pandemic  status,  to  ensure  minimum  disruption  to  its  operations.  The  Pandemic
Incident Management Team and the Crisis Management Committee continue to closely monitor the dynamic
COVID-19  pandemic  developments  and  status.  The  Group  replaced  face-to-face  meetings  with
telecommunications, adjusting the customary etiquette of personal contact, including those with customers.
Staff of critical functions has been split into separate locations. In addition, to ensure continuity of business,
a number of employees have been working from home and the remote access capability has been upgraded
significantly, whilst at the same time maintaining relevant control procedures to ensure authorisation in line
with  the  Group's  governance  structure.  Additionally,  the  Group  follows  strict  rules  of  hygiene,  increased
intensity of cleaning and disinfection of spaces, and other measures to protect the health and safety of staff
and customers.

The  potential  economic  implications  for  the  sectors  in  which  the  Group  is  active  have  been  assessed  and
possible  mitigating  actions  for  supporting  the  economy  have  been  identified,  such  as  supporting  viable
affected businesses and households with new lending to cover liquidity, working capital, capital expenditure
and investments related to the activity of the borrower.

The  package  of  policy  measures  announced  by  the  ECB  and  the  European  Commission,  as  well  as  the
unprecedented  fiscal  and  other  measures  of  the  Cyprus  Government,  have  helped  and  should  continue  to
help reduce the negative impact and support the recovery of the Cypriot economy. 

28

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Business Overview (continued)

Ukrainian crisis

In light of the recent developments in respect of the Russian invasion of Ukraine that started at the end of
February  2022,  the  Group  is  closely  monitoring  the  developments  and  utilizing  dedicated  governance
structures including Crisis Management as required. Beginning in February 2022, in response to the crisis in
Ukraine,  the  EU,  UK  and  the  U.S.,  in  a  coordinated  effort  joined  by  several  other  countries,  imposed  a
variety of new sanctions with respect to Russia, Belarus and certain regions of Ukraine, as well as various
related entities and individuals.  The Group’s policy is to comply with all applicable laws, including sanctions
and  export  controls.  At  present,  numerous  complex  regimes  are  developing  rapidly  in  response  to  the
military conflict and the Group is working carefully and assiduously to comply with all relevant requirements
and to address their potential consequences.

Although the Group’s direct exposure to Russia, Ukraine or Belarus is limited, the crisis in Ukraine may have
an  adverse  impact  on  the  Cypriot  economy,  mainly  due  to  a  negative  impact  on  the  tourism  and
professional services sectors, increasing energy prices resulting in inflationary pressures, and disruptions to
global  supply  chains.  In  the  event  that  a  significant  decrease  in  the  number  and  volume  of  transactions
occur as a result of the crisis, this may adversely impact transactional net fee and commission income for
the Group, particularly in International Banking Services.

Overall, the Group expects limited impact from its direct exposure, while any indirect impact will depend on
the  duration  and  severity  of  the  crisis  and  its  impact on the Cypriot economy, which remains uncertain at
this  stage.  The  Group  will  continue  to  closely  monitor  the  situation,  taking  all  necessary  and  appropriate
measures  to  minimise  the  impact  on  its  operations  and  financial  performance,  as  well  as  to  manage  all
related risks and comply with the applicable sanctions.

Strategy and Outlook

The  strategic  objectives  for  the  Group  are  to  become  a  stronger,  safer  and  a  more  efficient  institution
capable  of  supporting the recovery of the Cypriot economy and delivering appropriate shareholder returns
in the medium term. 

The key pillars of the Group’s strategy are to: 








Grow  revenues  in  a  more  capital  efficient  way;  by  enhancing  revenue  generation  via  growth  in
performing  book  and  less  capital-intensive  banking  and  financial  services  operations  (Insurance
and Digital Economy)
Improve operating efficiency; by achieving leaner operations through digitisation and automation
Strengthen  asset  quality;  maintaining  high  quality  new  lending,  completing  legacy  de-risking,
normalising  cost  of  risk  and  reducing  (other)  impairments,  whilst  managing  post  pandemic  NPE
inflows 
Enhance  organisational  resilience  and  ESG  (Environmental,  Social  and  Governance)  agenda;  by
continuing  to  work  towards  building  a  forward-looking  organisation  with  a  clear  strategy
supported by effective corporate governance aligned with ESG agenda priorities

29

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Strategy and Outlook (continued)

KEY STRATEGIC PILLARS

ACTION TAKEN IN 2021 AND
TO DATE

Growing revenues in a more
capital efficient way; by enhancing
revenue generation via growth in
performing book, and less capital-
intensive banking and financial
services operations (Insurance and
Digital Economy)

Improving operating efficiency; by
achieving leaner operations
through digitisation and
automation
















Liquidity fees to a broader
group of corporate clients
was introduced as of 1
February 2021
New price list for charges and
fees was implemented as of
1 February 2021
For further information,
please refer to Section
‘Business Overview’

Completion of a small-scale
targeted voluntary staff exit
plan (VEP) in December
2021, through which
approximately 100 of the
Group’s full-time employees
were approved to leave at a
total cost of €16 million;
gross annual savings
estimated at approximately
3% of staff costs
Renewal of collective
agreement for 2021-2022
with an expected increase in
staff costs for 2021 and 2022
by 3-4% per annum, in line
with the impact of renewals
in previous years. 
Further developments in the
Transformation Plan and the
digitisation of BOC PCL
For further information,
please refer to Section
‘Business Overview’















PLAN OF ACTION 

Grow net performing book by
approximately 6% p.a. and
extend new lending by
approximately €9 billion over the
medium term.
Enhance fee and commission
income, e.g. on-going review of
price list for charges and fees,
increase average product holding
through cross selling, new
sources of revenue through
introduction of Digital Economy
Platform
Profitable insurance business
with further opportunities to
grow, e.g. focus on high margin
products, leverage on BOC PCL’s
strong franchise and customer
base for more targeted cross
selling enabled by digital
transformation

Offer exit solutions to release full
time employees 
Achieve further branch footprint
rationalisation  
Effectively eliminate
restructuring costs as de-risking
is largely complete
Enhance procurement control 
Contain total operating expenses
to less than €350 million in
2025, despite inflationary
pressures, whilst funding
digitisation and further
investment in the business

30

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
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Annual Financial Report 2021

Strategy and Outlook (continued)

KEY STRATEGIC PILLARS

ACTION TAKEN IN 2021 AND
TO DATE

PLAN OF ACTION 

Strengthening asset quality 

Enhancing organisational resilience
and ESG (Environmental, Social
and Governance) agenda 



















Completion of Project Helix 2
(sale of NPE portfolios with
gross book value of €1.3
billion) in June 2021 
Agreement for the sale of
NPE portfolio with gross book
value of €0.6 billion in
Project Helix 3. 
On a pro forma basis, in
2021 the NPE stock reduced
by €2.3 billion to €0.8 billion,
and the NPE ratio to 7.5%,
including Helix 3, Helix 2 and
organic reductions.
Single digit NPE ratio (pro
forma for HFS) achieved
earlier than initially
anticipated
For further information,
please refer to Section ‘Loan
portfolio quality’ and Section
‘Business Overview’
BOC PCL reached agreement
with the Cyprus Union of
Bank Employees for the
renewal of the collective
agreement in respect of 2021
and 2022. The agreement
relates to certain changes
including the introduction of
a new pay grading structure
linked to the value of each
position of employment, and
of a performance-related pay
component as part of the
annual salary increase, both
of which have been long-
standing objectives of BOC
PCL and are in line with
market best-practice.
First ESG strategy approved
at Board level
For further information,
please refer to Section
‘Business Overview’
Please refer to slide 28 of the
Group Financial Results
Presentation for the year
ended 31 December 2021











The Group is on track to achieve
an updated strategic target of
NPE ratio of approximately 5%
by the end of 2022 and of less
than 3% by the end of 2025

Implement ESG strategy with a
shift of focus on environment
Embed ESG sustainability in the
BOC PCL’s culture
Continuous enhancement of
structure and corporate
governance
Invest in people and promote
talent

The Group has delivered significant progress against its strategy communicated in November 2020, setting
the path to normalising the balance sheet and achieving adequate sustainable returns. The single digit NPE
ratio  has  been  reached  a  year  ahead  of  plan,  whilst  strengthening  capital  well  above  regulatory
requirements.  The  post-moratoria  performance  has  exceeded  expectations,  allowing  for  a  swifter
normalisation in cost of risk. 

This  delivery,  has  allowed  the  Group  to  update  its  business  plan  and  upgrade  its  medium  term  strategic
targets with an increased focus on creating shareholder value. The macro assumptions applied in updating
the  business  plan  exclude  unexpected  materially  adverse  developments  such  as  the  Ukrainian  crisis,  a
situation the Group is monitoring closely.

The Group has a renewed focus on growing revenues in a more capital efficient way. It aims to grow its high
quality new lending, drive growth in niche areas for further market penetration and diversify through non-
banking services, such as insurance and digital products. 

31

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Annual Financial Report 2021

Strategy and Outlook (continued)

The  Group  focuses  on  continuing  to  deliver  on  the  cost  agenda,  as  well  as  improving  operating efficiency,
despite inflationary pressures, whilst funding its digital transformation and further investing in the business.
The  cost  to  income  ratio  is  expected  to  rise  in  2022  as  revenues  remain  under  pressure  and  operating
expenses increase due to higher IT/digitisation investment costs, before improving to 50%-55% by 2025.

As  the  balance  sheet  de-risking  is  largely  complete, the Group’s priorities include maintaining high quality
new  lending  and  normalising  the  cost  of  risk  and  other  impairments,  whilst  managing  the  post-pandemic
NPE inflows. 

Sustainability will continue to be embedded in the Group’s culture, as BOC PCL aims to lead the transition to
a sustainable future. BOC PCL has the commitment, the scale and the reach to deliver the desired change
across Cyprus in the coming years.

The Group has a clear strategy in place, leveraging on its strong customer base, its renewed customer trust,
its  market  leadership  position,  and  further  developing  digital  knowledge  and  infrastructure,  with  a  clear
focus  on  creating  shareholder  value.  The  Group  now  increases  its  medium  term  return  on  tangible  equity
(ROTE)  target  to  over  10%,  providing  the  foundations  for  a  return  of  dividend  distributions,  subject  to
performance and relevant approvals. 

The Group’s updated medium term strategic targets are set out below: 

Key Metrics

Profitability

Asset Quality

Capital

2021

2023

Updated Medium
Term Strategic
Targets 2025

1.8%

60%
7.5%3

57 bps
15.8%3(fully
loaded 14.3%3)

Mid-single digit
on trajectory to
consider
dividend
distribution2

<5%

>10%

50%-55%

<3%

40-50 bps

Supported by CET1 ratio of 13.5%-
14.5%

Return on Tangible Equity
(ROTE)
Cost to income ratio1

NPE ratio

Cost of risk

CET1 ratio

1. Excluding special levy on deposits and other contributions.

2. Subject to performance and relevant approvals.

3. Pro-forma for HFS.

Maintaining a strong capital base has been a key priority for management over the past few years and this
remains  equally  important  for  the  Group  going  forward.  The  Group  currently  maintains  a  robust  capital
position; as at 31 December 2021, the Group’s pro forma capital ratios were 15.8% for the CET1 ratio on a
transitional basis and 14.3% on a fully loaded basis. The Group considers that a CET1 ratio of 13.5%-14.5%
would be appropriate for a normalised Bank of Cyprus Group. The Group’s organic capital generation is to
be  supported  by  the  improving  Return  on  Tangible  Equity  (ROTE).  Going  forward,  capital  will  be  deployed
for organic growth of the loan book, investment in the business, against regulatory impacts and one-off cost
optimisation charges. 

Despite the remaining challenges associated with the COVID-19 pandemic and the uncertainties associated
with  the  Ukrainian  crisis  the  Group  intends  to  continue  executing  its  strategy  in  a  disciplined  manner  in
2022  and  beyond,  focusing  on  improving  sustainable  profitability  by  growing  revenues,  while  remaining
disciplined on costs and capital. The Group continues to work towards its 2025 financial targets, supported
by its ongoing strategy execution.

Going concern

The Directors have made an assessment of the Group’s ability to continue as a going concern for a period of
12 months from the date of approval of the Consolidated Financial Statements. 

The  Directors  have  concluded  that  there  are  no  material  uncertainties  which  would  cast  significant  doubt
over  the  ability  of  the  Group,  the  Company and  BOC  PCL  to  continue  to  operate  as  a  going  concern for  a
period of 12 months from the date of approval of the Consolidated Financial Statements.

32

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Annual Financial Report 2021

Going concern (continued)

In  making  this  assessment,  the  Directors  have  considered  a  wide  range  of  information  relating  to  present
and  future  conditions,  including  projections  of  profitability,  cash  flows,  capital  requirements  and  capital
resources,  taking  also  into  consideration,  the  Group’s  Financial  Plan  approved  by  the  Board  in  February
2022  (the  ‘Plan’)  and  the  operating  environment  (as  set  out  in  Section  ‘Operating  Environment’  in  the
Directors'  Report).  The  Group  has  sensitised  its  projection  to  cater  for  downside  scenarios  and  has  used
conservative  economic  inputs  to  develop  its  medium  term  strategy.  The  Group  is  working  towards
materialising its Plan. 

Capital
The  Directors  and  Management  have  considered  the  Group’s  forecasted  capital  position,  including  the
potential impact of a deterioration in economic conditions. The Group's capital position as at 31 December
2021 is higher than 31 December 2020, both on an as reported basis and on a pro-forma basis, placing the
Group in an improved position to withstand adverse scenarios. The Group has developed capital projections
under base and adverse scenario and the Directors believe that the Group has sufficient capital to meet its
regulatory capital requirements throughout the period of assessment. 

Funding and liquidity
The Directors and Management have considered the Group’s funding and liquidity position and are satisfied
that  the  Group  has  sufficient  funding  and  liquidity  throughout  the  period  of  assessment.  The  Group
continues to hold a significant liquidity buffer at 31 December 2021 considerably higher than 31 December
2020 that can be easily and readily monetised in a period of stress. 

Viability statement

In accordance with the requirements of Provision 31 of the UK Corporate Governance Code 2018 (UK Code),
the  Directors  have  assessed  the  viability  of  the  Group,  taking  account  of  the  Group’s  current  position  and
the potential impact of the main risks that the Group is facing. 

Time horizon
The  Directors  have  selected  a  three-year  period  for  this  assessment in  arriving  at  the  viability  statement.
This period is chosen as it is within the period covered by the formal Financial Plan approved by the Board
which contains projections of profitability, capital and liquidity requirements and capital resources as well as
within  the  period  covered  by  the  Group’s  stress  testing  programmes.  This  period  is  representative  of  the
time  horizon  to  consider  the  impact  of  ongoing  regulatory  changes  in  the  financial  services  industry.  The
Group’s updated Financial Plan covers the period 2022–2025.

Planning process and assessment
The Directors have assessed the prospects of the Group through a number of sources, including the latest
Financial  Plan  of  the  Group,  the  NPE  Strategy  Plan,  the  Internal  Capital  Adequacy  Assessment  Process
(ICAAP) and the Internal Liquidity Assessment Process (ILAAP) reports. 

The Group’s financial plan takes account of the Group’s strategy, risk appetite and objectives in the context
of  its  operating  environment  including  actual  and  reasonably  expected  changes  in  the  Cyprus
macroeconomic  environment,  competitive  landscape,  margin  pressures  and  capital  requirements.  The
Board-approved  risk  appetite  framework  is  a  key  consideration  of  the  Group's  Financial  Plan.  Risks  to  the
achievement  of  the  Financial  Plan  are  identified  and  assessed  through  a  Risk  Assessment  of  the  financial
plan.  Performance  against  the  risk  appetite  for  each  of  the  risk  indicators  is  reported  to  the  Board  on  a
regular basis.

The Group has prepared a detailed NPE Strategy Plan for the 3-year period 2021-2023 as requested by the
Single Supervisory Mechanism (SSM). The NPE Strategy Plan was approved by the Board of Directors of the
Company and submitted to the SSM in March 2021. The annual update of the strategy for years 2022-2024
is planned to be submitted to the ECB on 31 March 2022. The NPE Strategy Plan is broadly consistent with
the actions incorporated in the Financial Plan. 

The ICAAP is an annual process whose main role is to assess the Group’s capital adequacy in relation to the
level of underlying risks it is, or might be, exposed to (i.e. risks that may arise from pursuing the Group’s
strategy  or  from  changes  in  its  operating  environment).  More  specifically,  the  ICAAP  process  analyses,
assesses  and  quantifies  the  Group’s  risks,  establishes  the  current  and  future  capital  needs  for  the  risks
identified  and  tests  the  Group’s  absorption  capacity  under  both  the  baseline  scenario  and  stress  testing
conditions, aiming to demonstrate that the Group has sufficient capital, under both the base and stress case
scenarios, to support its business and achieve its strategic objectives having regard to its Board-approved
Risk Appetite and Strategy. 

33

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Viability statement (continued)

The  Group’s  ILAAP  analysis  demonstrates  that  the  volume  and  capacity  of  liquidity  resources  available  to
the  Group  are  adequate  to  support  its  business  model,  to  achieve  its  strategic  objectives  under  both  the
business  as  usual and severe stress scenarios and to meet regulatory requirements including the LCR and
NSFR. 

The  Group  also  undertakes  two  quarterly  reviews  of  its  ICAAP  results  considering  the  latest  actual  and
forecasted information.  During the quarterly review, the Group’s risk profile and risk management policies
and processes are reviewed and any changes since the annual ICAAP exercise are taken into consideration.
The  Group  has  prepared  a  review  of  its  ICAAP  with  reference  dates  of  30  June  2021  and  30  September
2021, which indicated that the Group has sufficient capital and available mitigants to support its risk profile,
its business and to enable it to meet its regulatory requirements, both in the base and adverse scenarios. 

The current year’s ICAAP and ILAAP packages are in advanced stages of completion and will be submitted
for approval to the Board of Directors through the Assets and Liabilities Committee (ALCO) and to the SSM
by  the  end  of  April  2022.  The  base  case  of  the  ICAAP  report  is  the  latest  financial  plan  of  the  Group
approved by the Board in February 2022. 

Risk management
The  Group  identifies,  assesses,  manages  and  monitors  its  risk  profile  based  on  the  disciplines  outlined
within its Risk Management Framework. The Group is exposed to a number of risks, the most significant of
which are credit risk, liquidity and funding risk, market risk (arising from adverse movements in exchange
rates,  interest  rates  and  adverse  movements  in  property  prices),  operational  risk  (mainly  legal  risk,
information technology and data risks), capital risk and strategic risk. These risks are monitored, managed
and  mitigated  through  various  control  mechanisms  and  processes  set  out  in  the  'Principal  risks  and
uncertainties-Risk management and mitigation' section below. 

Further, stress testing is an integral risk management principle used to assess the financial and operational
resilience  of  the  Group.  Stresses  are  performed  to  assess  capital  adequacy,  liquidity  and  funding  mix.
Internal  scenarios  used  for  the  ICAAP  are  designed  to  be  extreme  but  plausible  and  take  account  of
potential  risk  management  actions.  Reverse  stress  testing  is  also  used  to  assess  scenarios  and
circumstances that could make the Group’s business model unviable. These exercises begin with a definition
of business model failure – e.g. capital adequacy thresholds – and then analyse the events that could cause
that failure. The results are reported to the Board Risk Committee and the Board. 

The Group has identified a suite of management actions which can be implemented to manage and mitigate
the impact of stress scenarios. Management actions impact on capital, liquidity and recovery planning under
stress conditions is assessed. This enables the Group to understand, monitor and control the risks identified. 

Management  believes  that  the  stress  testing  process  considers  a  range  of  severe  but  plausible  scenarios.
However,  stress  tests  should  not  be  assumed  to  be  an  exhaustive assessment of  all  possible  hypothetical
extreme or remote scenarios.

In  making  their  viability  assessment  the  Directors  have  considered  a  wide  range  of  detailed  information
relating  to  present  and  potential  conditions,  including  projections  for  profitability,  cash  flows,  capital
requirements and capital resources.

The  effects  of  COVID-19  and  associated  government  responses  remained  an  important  consideration
particularly  in  relation  to  the  impacts  on  customers  –  including  the  cessation  of  government  support
schemes  and  the  likely  trajectory  of  the  overall  recovery.  The  impact  of  the  pandemic,  including  the
emergence of the Omicron variant and potential aftershocks are subject to continuous monitoring.

The  Group  has  sensitised  its  projections  to  cater  for  downside  scenarios  and  has  used  conservative
economic  inputs.  The  Financial  Plan  adverse  scenario  considers  the  capital  forecast  for  the  Group,  and  its
ability to withstand adverse scenarios such as the deterioration of the economic environment in Cyprus.

In  addition  to  the  information  outlined  above,  the  Directors  have  also  considered  a  wide  range  of
information and number of factors including but not limited to:





Details of the Group’s business and operating models, and strategy. 
Details of the Group’s approach to managing risk and allocating capital. 
The Group’s financial position considering performance, its ability to maintain minimum levels of
regulatory capital, liquidity and funding and the minimum requirements for own funds and eligible
liabilities over the period of the assessment. Notable are the risks that the Directors believe could
affect the Group’s results and operations thus adversely impacting any of the above. 

34

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Viability statement (continued)





The  Group’s  capital  position  -  CET1  and  TCR  as  at  31  December  2021  stands  at  15.14%  and
20.01% respectively. 
The Group’s strong liquidity position - LCR as at 31 December 2021 at 298%. 

The  Directors  confirm  that  based  on  their  assessment  of  the  principal  risks  and  the  assessment  of  the
Group’s current position and prospects, the Directors have a reasonable expectation that the Group will be
able to continue in operation and meet its liabilities as they fall due over the period to 31 December 2024.

Capital base

Εquity totalled €2,059 million at 31 December 2021, compared to €2,051 million at 31 December 2020. The
CET1  ratio  (transitional)  stood  at  15.14%  at  31  December  2021  and  at  14.80%  at  31  December  2020.
During  the  year ended  31  December 2021, the  CET1  ratio  was  positively affected mainly by pre-provision
income and the decrease in risk-weighted assets (RWA), and negatively affected mainly by provisions and
impairments, the phasing-in of IFRS 9 transitional arrangements on 1 January 2021, the prudential charge
relating  to  the  Group’s  foreclosed  assets,  the  cost  relating  to  the  tender  process  for  the  existing  Tier  2
Capital  Notes  and  the  cost  of  the  Voluntary  Staff  Exit  Plan.  The  Total  Capital  ratio  (transitional)  at  31
December 2021 stood at 20.01% (2020: 18.35%). 

Additional information on the regulatory capital is disclosed in the 'Additional Risk and Capital Management
Disclosures' which form part of this Annual Report and in the Pillar III Disclosures Report, which is published
on the Group’s website.

Share capital

As  at  31  December  2021,  there  were  446,199,933  issued  ordinary  shares  with  a  nominal  value  of  €0.10
each. Information about the authorised and issued share capital during 2021 and 2020 is disclosed in Note
35 to the Consolidated Financial Statements.

Share-based payments - share options

Following the incorporation of the Company and its introduction as the new holding company of the Group in
January 2017, the Long-Term Incentive Plan was replaced by the Share Option Plan which operates at the
level  of  the  Company.  The  Share Option  Plan  is  identical  to  the  Long-Term  Incentive Plan  except  that  the
number of shares in the Company to be issued pursuant to an exercise of options under the Share Option
Plan should not exceed 8,922,945 ordinary shares of a nominal value of €0.10 each and the exercise price
was  set  at  €5.00  per  share.  The  term  of  the  options  was  also  extended  to  between  4-10  years  after  the
grant date. 

No share options were granted since the date of replacement of the Long-Term Incentive Plan by the Share
Option  Plan  at  the  level  of  the  Company and the Share Option Plan remains frozen. Any shares related to
the Share Option Plan carry rights with regards to control of the Company that are only exercisable directly
by the employee.

Treasury shares of the Company

The  consideration  paid,  including  any  directly  attributable  incremental  costs  (net  of  income  taxes),  for
shares of the Company held by entities controlled by the Group is deducted from equity attributable to the
owners of the Company as treasury shares, until these shares are cancelled or reissued. No gain or loss is
recognised in the consolidated income statement on the purchase, sale, issue or cancellation of such shares.

The life insurance subsidiary of the Group, as at 31 December 2021, held a total of 142 thousand ordinary
shares  of  the  Company  of  a  nominal  value  of  €0.10  each  (2020:  142  thousand  ordinary  shares  of  the
Company of a nominal value of €0.10 each), as part of its financial assets which are invested for the benefit
of  insurance  policyholders  (Note  24  to  the  Consolidated  Financial  Statements). The  cost  of  acquisition  of
these shares was €21,463 thousand (2020: €21,463 thousand).

35

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Change of control

There  are  no  significant  agreements  to  which  the  Company  is  a  party  and  which  take  effect  following  a
change of control of the Company, but the Company is party to a number of agreements that may allow the
counterparties  to  alter  or  terminate  the  agreements  following  a  change  of  control.  These  agreements  are
not deemed to be significant in terms of their potential effect on the Group as a whole. 

The Group also has agreements which provide for termination if, upon a change of control of the Company,
the Company’s creditworthiness is materially worsened. 

Other information

During  2021  and  2020  there  were  no  restrictions  on  the  transfer  of  the  Company’s  ordinary  shares  or
securities and no restrictions on voting rights other than the provisions of the Banking Law of Cyprus which
requires regulatory approval prior to acquiring shares of the Company in excess of certain thresholds, and
the  generally  applicable  provisions  including  of  the  Market  Abuse  Regulation  and  applicable  takeover
legislation. From time to time, specific shareholders may have their rights in shares restricted in accordance
with sanctions, anti-corruption, anti-money laundering and/or anti-terrorism compliance, including sanctions
relating to events in Ukraine as applicable. The Group’s policy is to comply with all applicable laws, including
sanctions  and  other  restrictive  measures  that  apply  at  all  times,  and  the  Group  may  from  time  to  time
request  individual  shareholders  to  refrain  from  exercising  certain  rights  to  facilitate  compliance  with  such
measures or related compliance issues.

Shares  of  the  Company  held  by  the  life  insurance  subsidiary  of  the  Group  as  part  of  its  financial  assets
which  are  invested  for  the  benefit  of  insurance  policyholders  carry  no  voting  rights,  pursuant  to  the
insurance law. The Company does not have any shares in issue which carry special control rights.

There are no agreements between shareholders, known to the Company, which may result in restrictions on
the transfer of securities or voting rights.

Rights and obligations of ordinary shares

In accordance with the Company’s Constitution, the rights and restrictions attaching to the ordinary shares
are as follows:






subject  to  the  right  of  the  Company  to  set  the  record  dates  for  the  purposes  of  determining  the
identity  of  members entitled to notice of and/or to vote at a general meeting, the right to attend
and speak at any general meeting of the Company and to exercise one vote per ordinary share at
any general meeting of the Company; 
the right to participate pro rata in all dividends declared by the Company; and 
the right, in the event of the Company’s winding up, to participate pro rata in the distribution of the
total assets of the Company. 

36

      
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Major holders of shares and financial instruments

As  at  31  December  2021  and  15  March  2022,  the  Company  has  been  advised  of  the  following  notifiable
interests in the share capital of the Company:

31 December 2021

Number of
ordinary shares
or Depositary
Interests
representing
Company
ordinary shares

% held

Financial instruments
with similar
economic effect
(Regulation 17(1)(b)
of the Transparency
(Directive
2004/109/EC)
Regulations 2007 of
Ireland as amended)

% held

41,383,699

38,789,810

9,595,550

25,137,132

22,401,744

21,467,719

16,463,879

9.27

8.69

2.15

5.63

5.02

4.81

3.69

-

-

-

-

25,941,471

5.81

-

-

-

-

-

-

-

-

15 March 2022 

Number of
ordinary shares
or Depositary
Interests
representing
Company
ordinary shares

% held

Financial instruments
with similar
economic effect
(Regulation 17(1)(b)
of the Transparency
(Directive
2004/109/EC)
Regulations 2007 of
Ireland as amended)

% held

41,383,699

39,055,322

9,498,602

28,373,268

22,401,744

21,467,719

16,956,257

9.27

8.75

2.13

6.36

5.02

4.81

3.80

-

-

-

-

25,941,471

5.81

-

-

-

-

-

-

-

-

Lamesa Investments Ltd

CarVal Investors

Caius Capital LLP

Senvest Management LLC

European Bank for Reconstruction and Development (EBRD)

Cyprus Popular Bank Public Co Ltd 

Eaton Vance Management

Lamesa Investments Ltd

CarVal Investors

Caius Capital LLP

Senvest Management LLC

European Bank for Reconstruction and Development (EBRD)

Cyprus Popular Bank Public Co Ltd

Eaton Vance Management

Dividends

Based on the SREP decisions of prior years, the Company and BOC PCL were under a regulatory prohibition
for  equity  dividend  distribution  and  therefore  no  dividends  were  declared  or  paid  during  years  2021  and
2020.

Following  the  2021  SREP  decision,  the  Company  and  BOC  PCL  remain  under  equity  dividend  distribution
prohibition.  This  prohibition  does  not  apply  if  the  distributions  are  made  via  the  issuance  of  new  ordinary
shares to the shareholders which are eligible as Common Equity Tier 1 capital.

No  prohibition  applies  to  the  payment  of  coupons  on  any  AT1  capital  instruments  issued  by  the  Company
and BOC PCL.

Principal risks and uncertainties - Risk management and mitigation

As  part  of  its  business  activities,  the  Group  faces  a  variety  of  risks.  The  Group  monitors,  manages  and
mitigates these risks through various control mechanisms. Credit risk, liquidity and funding risk, market risk
(arising from adverse movements in exchange rates, interest rates and security prices and property prices)
and insurance and re-insurance risk, are of the key significant risks the Group faces.  In addition, key risks
facing  the  Group  also  include  operational  risk  which  includes  also  compliance,  legal  and  reputational  risk,
regulatory  risk,  information  security  and  cyber  risk,  digital  transformation  and  technology  risk  as  well  as
business model and strategic risk.  

37

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Principal risks and uncertainties - Risk management and mitigation (continued)

Information relating to the principal risks the Group faces and risk management is set out in Notes 45 to 48
of the Consolidated Financial Statements and in the 'Additional Risk and Capital Management Disclosures',
both  of  which  form  part  of  the  Annual  Financial  Report  for  the  year  ended  31  December  2021  and  in  the
Pillar III Disclosures for the year ended 31 December 2021. In addition, in relation to legal risk arising from
litigations,  investigations,  claims  and  other  matters,  further  information  is  disclosed  in  Note  39  of  the
Consolidated Financial Statements.

Additionally,  the  Group  is  exposed  to  the  risk  on  changes in  the  value of property which is held either for
own use or as stock of property or as investment property. Stock of property is predominately acquired in
exchange for debt and is intended to be disposed of in line with the Group’s strategy. Further information is
disclosed in Note 27 to the Consolidated Financial Statements.

The Group activities are mainly in Cyprus therefore the Group's performance is impacted by changes in the
Cyprus operating environment, as described in the 'Operating environment' section of this Directors' Report
and changes in the macroeconomic conditions and geopolitical developments as described in the 'Additional
Risk and Capital Management Disclosures' which form part of the Annual Financial Report for the year ended
31 December 2021.

In addition, details of the significant and other judgements, estimates and assumptions which may have a
material impact on the Group’s financial performance and position are set out in Note 5 to the Consolidated
Financial Statements.

Details  of  the  financial  instruments  and  hedging  activities  of  the  Group  are  set  out  in  Note  21  of  the
Consolidated Financial Statements.

The  pandemic  and  its  longer  term  impacts  on  the  economy  and  the  Group’s  financial  performance remain
uncertain.  The  effects  of  COVID-19  are  described  in  the  'Business  Overview'  section  of  this  Directors'
Report.  Implications  from  the  Russian  and  Ukraine  military  conflict  also  remain  uncertain  and  difficult  to
predict. The Group's direct exposure is limited however any indirect impact will depend on the duration and
severity of the crisis and its impact on the Cypriot economy, which remains uncertain at this stage. Further
disclosures  are  provided  in  'Business  Overview'  section  and  'Operating  Environment'  section  and  ‘Events
after the reporting date’ section of this Directors' Report.

The risk factors discussed above and in the reports identified above should not be regarded as a complete
and comprehensive statement of all potential risks and uncertainties. There may be risks and uncertainties
of  which  the  Group is not aware or which the Group does not consider significant, but which may become
significant.  As  a  result  of  the  challenging  conditions  due  to  COVID-19,  the  uncertainty  created  by  the
Ukrainian  crisis,  the  growing  threat  of  cyber-attack  and  unknown  risks,  the  precise  nature  of  all  risks  and
uncertainties  that  the  Group  faces  cannot  be  predicted  as  many  of  these  risks  are  outside  of  the  Group’s
control.

Events after the reporting date

Ukrainian crisis 

Russia’s invasion of Ukraine on 24 February 2022 has triggered disruptions and uncertainties in the markets
and the global economy, as well as coordinated implementation of sanctions the EU, UK and the U.S., in a
coordinated effort joined by several other countries, imposed against Russia, Belarus and certain regions of
Ukraine and certain Russian entities and nationals. The Group’s policy is to comply with all applicable laws,
including  sanctions  and  export  controls.  At  present,  numerous  complex  regimes  are  developing  rapidly  in
response  to  the  military  conflict  and  the  Group  is  working  carefully  and  assiduously  to  comply  with  all
relevant requirements and to address their potential consequences. 

The Group’s direct gross lending risk exposure (including loans and advances to customers classified as held
for sale) to Russia, Ukraine and Belarus was approximately €119 million (net book value of such exposure
at €110 million) across its business divisions as at 31 December 2021, of which €95 million were classified
as performing (the basis of the exposure is expanded compared to the country risk exposure as included in 
Note  45.2  of  the  Consolidated  Financial  Statements  which  is  disclosed  by  reference  to  the  country  of
residency/country  of  registration,  to  also  include  exposures  for  loans  and  advances  to  customers  with
passport of origin in these countries and/or business activities within these countries and/or where the UBO
has  passport  of  origin  or  residency  in  these  countries).  Customer  deposits  related  to  Russian/Ukrainian
customers are disclosed in Note 31 of the Consolidated Financial Statements.

38

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Events after the reporting date (continued)

Further, the Group had Rubble denominated loans and advances to banks of approximately €1 million as at
31 December 2021, and amounting to approximately €9 million as at 21 March 2022. Group’s investments
at amortised cost included Euro denominated debt securities of a carrying amount of €21.7 million relating
to debt securities of a European Union country issuer with significant exposure in Russia and Ukraine, which
was reduced by €10 million in March 2022. With respect to derivatives, it is noted that the Group reduced
its  exposure  in  Rubble  denominated  derivatives  to  nil  in  March  2022.  There  were  no  other  investments
relating  to  issuers  with  significant  exposure  to  Russia  and/or  Ukraine.  The Group’s balance sheet as at 31
December  2021  also  included  net  assets  of  approximately  €10  million  held  in  the  Group’s  Russian
subsidiary; forming part of the Group’s overseas legacy operations which are being run down.

Although the Group’s direct exposure to the region is limited, the invasion of Russia to Ukraine could result
in  prolonged/elevated  geopolitical  instability,  trade  restrictions,  disruptions  to  global  supply  chains,
increases  in  energy  prices  with  flow-on  global  inflationary  impacts,  and  a  potential  negative  impact  in  the
domestic, regional and global economy. The potential impacts from the Russian invasion of Ukraine remain
uncertain, including but not limited to, on economic conditions, asset valuations, interest rate expectations
and  exchange  rates.  In  the  event  that  a  significant  decrease  in  the  number  and  volume  of  transactions
occur as a result of the crisis, this may adversely impact transactional net fee and commission income for
the Group, particularly in International Banking Services. 

The Group will continue to closely monitor related effects on its financial position, including estimated direct
and indirect impacts on expected credit loss calculations and on fair value measurement of assets, liabilities
and off-balance sheet exposures as well as impact on operating profit.

Voluntary exit plan by JCC Payment Systems Ltd

In  January  2022,  the  Group’s  subsidiary  company  JCC  Payment  Systems  Ltd  proceeded  with  a  voluntary
exit plan for its employees, with a cost amounting to €2,901 thousand. In total, 14 employees accepted the
voluntary exit plan and are expected to leave the Group by the end of the first half of 2022.

Subordinated Tier 2 Capital Note - January 2017

On  19  January  2022,  BOC  PCL  proceeded  with  the  redemption  of  the  remaining  outstanding  amount  of
Subordinated  Tier  2  Capital  Note  -  January 2017, of  a  total  nominal  value  of  €43  million,  as  disclosed  in 
Note 33.

Books and significant records

The measures that the Directors have taken to secure compliance with the requirements of sections 281 to
285 of the Companies Act 2014 of Ireland (Companies Act 2014), with regards to the keeping of accounting
records, include the provision of appropriate resources to maintain adequate accounting records throughout
the  Company  and  the  Group,  including  the  appointment  of  personnel  with  appropriate  qualifications,
experience and expertise.

The accounting records are maintained at the Company’s registered office at 10 Earlsfort Terrace, Dublin 2,
D02 T380, Ireland and at 51 Stasinou Street, 2002 Strovolos, Nicosia, Cyprus.

Research and development

In  the  ordinary  course  of  business,  the  Group  develops  new  products  and  services  that  enhance  the
customer experience. Additional information is disclosed in the 'Business Overview' section of this Directors'
Report.

Relevant audit information

In the case of persons who are Directors at the time this report is approved in accordance with section 330
of the Companies Act 2014:





the  Directors  hereby  individually  and  collectively  acknowledge,  that  so  far  as  each  Director  is
aware,  there  is  no  relevant  audit  information  of  which  the  Company’s  statutory  auditors  are
unaware; and 
that he/she has taken all the steps that he/she ought to have taken as a Director in order to make
himself/herself  aware  of  any  relevant  audit  information  and  to  establish  that  the  Company’s
statutory auditors are aware of that information.

39

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Preparation of periodic reporting

The  Board  is  responsible  for  ensuring  that  the  management  maintains  an  appropriate  system  of  internal
controls  which  provides  assurance  of  effective  operations,  internal  financial  controls  and  compliance  with
rules  and  regulations.  It  has  the  overall  responsibility  for  the  Group  and  approves  and  oversees  the
implementation of the Group’s strategic objectives, risk strategy and internal governance.  

The  Group  has  appropriate  internal  control  mechanisms,  including  sound  administrative  and  accounting
procedures,  Information  Technology  (IT)  systems  and  controls.  The  governance  framework  is  subject  to
review at least once a year.

Policies  and  procedures  have  been  designed  in  accordance  with  the  nature,  scale  and  complexity  of  the
Group’s  operations  in  order  to  provide  reasonable  but  not  absolute  assurance  against  material
misstatements, errors, losses, fraud or breaches of laws and regulations.

The  Board,  through  the  Audit  Committee  and  the  Risk  Committee,  conducts  reviews  on  a  frequent  basis,
regarding the effectiveness of the Group’s internal controls and information systems, as well as in relation
to  the  procedures  used  to  ensure  the  accuracy,  completeness  and  validity  of  the  information  provided  to
investors. The reviews cover all systems of internal controls, including financial, operational and compliance
controls,  as well as risk management systems. The role of the Audit Committee is inter alia to ensure the
financial integrity and accuracy of the Company’s financial reporting. 

The Group’s financial reporting process is controlled using documented accounting policies and procedures
supported by instructions and guidance on reporting requirements, issued to all reporting entities within the
Group  in  advance  of  each  reporting  period.  The  submission  of  financial  information  from  each  reporting
entity is subject to sign off by the responsible financial officer. 

Further analytical review procedures are performed at Group level. The internal control system also ensures
that  the  integrity  of  the  accounting  and  financial  reporting  systems,  including  financial  and  operational
controls and compliance with legal and regulatory requirements and relevant standards, is adequate.  

Where  from  time  to  time  areas  of  improvement  are  identified  these  become  the  focus  of  management’s
attention  in  order  to  resolve  them  and  thus  strengthen  the  procedures  that  are  in  place.  Areas  of
improvement  may  include  the  formalisation  of  existing  controls  and  the  introduction  of  new  information
technology controls, as dependency on information technology is ever increasing. 

The  Annual  Financial  Report  in  advance  of  its  submission  to  the  Board  is  reviewed  and  approved  by  the
Executive  Committee.  The  Board,  through  the  Audit  Committee  scrutinises  and  approves  the  financial
statements,  results  announcements  and  the  Annual  Report  and  ensures  that  appropriate  disclosures  have
been  made.  This  governance  process  ensures  that  both  management  and  the  Board  are  given  sufficient
opportunity  to  challenge  the  Group’s  financial  statements  and  other  significant  disclosures  before  their
publication.

Corporate Governance Statement

In  January  2019  the  CSE  issued  the  5th  Edition  (Updated)  of  the  Corporate  Governance  Code  (the  CSE
Code).  Listed  companies  have  an  obligation  to  include  in  their  Annual  Financial  Report,  a  Report  by  the
Board  of  Directors  on  Corporate  Governance.  In  the  first  part  of  the  Report,  companies  should  report
whether  they  comply  with  the  CSE  Code  and  the  extent  to  which  they  implement  its  principles.  In  the
second part of the Report, companies should confirm that they have complied with the CSE Code provisions
and in the event that they have not, they should give adequate explanation.

The  Company  has  also  chosen  to  comply  with  the  UK  Corporate  Governance  Code  2018  published  by  the
Financial  Reporting  Council  in  the  UK  (the  UK  Code)  following  the  Listing  on  the  London  Stock  Exchange.
The  Directors  further  consider  that  the  Company  has  complied  with  the  provisions  of  the  UK  code,  other
than as set out in the Introduction Part B of the Corporate Governance Report.

Regarding the first part of the Report, as a company listed on the CSE, the Company has adopted the CSE
Code and implements its principles. 

Regarding  the  second  part  of  the  Report,  the  Company  complies  with  the  provisions  of  the  CSE  Code.
Throughout  the  Corporate  Governance  Report  for  2021  a  narrative  statement  is  provided  on  how  the
principles of the CSE Code have been applied.

The narrative also covers principles of the UK Code and how these have been applied throughout the year.

40

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Corporate Governance Statement (continued)

The rules governing the composition of the Board of Directors and the appointment and replacement of its
members are set out in Section 1 of the Corporate Governance Report for 2021. The powers of the Board of
Directors  and  committees  of  the  Board  with  administrative,  management  and  supervisory  functions,
including any powers of the Directors in relation to the issuing or buying back by the Company of its shares,
are also set out in the Corporate Governance Report.

Any  amendment  or  addition  to  the  Articles  of  Association  of  the  Company  is  only  valid  if  approved  by  a
special resolution at a shareholders’ meeting.

A  description  of  the  operation  of  the  shareholders'  meeting, the key powers of the shareholders' meeting,
shareholders’ rights and the exercise of such right are contained in Section 7 of the Corporate Governance
Report for 2021.

Details of restrictions in voting rights and special control rights in relation to the shares of the Company are
set out in the section ‘Other information’ above. Other information required to be disclosed for the purposes
of the European Communities (Takeover Bids (Directive 2004/25/EC)) Regulations 2006 is included on page
33-37.

In  accordance  with  section  167  of  the  Companies  Act  2014,  the  Directors  confirm  that  a  Board  Audit
Committee is established. Details of the Board Audit Committee’s membership and activities are included in
the Corporate Governance Report for 2021.

The Corporate Governance Report for 2021 is included within this Annual Financial Report on pages 271 to
329 and contains the information required for the purposes of section 1373 of the Companies Act 2014.

The  statements  and  information  referred  to  in  this  Corporate  Governance  Statement  are  deemed  to  be
incorporated herein.

Directors’ Compliance Statement

As required by section 225 of the Companies Act 2014, the Directors acknowledge that they are responsible
for  securing  the  Company’s  compliance  with  its  relevant  obligations  (as  defined  in  section  225(1)).  The
Directors further confirm that a compliance policy statement has been drawn up setting out the Company’s
policies and that appropriate arrangements and structures have been put in place that are, in the Directors’
opinion,  designed  to  secure  material  compliance  with  the  relevant  obligations.  A  review  of  those
arrangements and structures has been conducted in the financial year to which this report relates.

Service agreements termination

The service contract of one of the Executive Directors in office as at 31 December 2021 includes a clause for
termination,  by  service  of  six  months’  notice  to  that  effect  by  either  the  Executive  Director  or  BOC  PCL,
without cause and BOC PCL also maintains the right to pay the Executive Director, six months’ salary in lieu
of  notice  for  immediate  termination.  There  is  an  initial  locked-in  period  of three years i.e. until 31 August
2022, during which no such notice may be served either by BOC PCL or the Executive Director, unless there
is  a  change  of  control  of  BOC  PCL  as  this  is  defined  in  the  service  agreement,  whereupon  the  Executive
Director  may  serve  the  notice  and  is  further entitled  to  compensation  as  this  is  determined  in  the  service
contract.  The  terms  of  employment  of  the  other  Executive  Director  are  mainly  based  on  the  provisions  of
the collective agreement in place, which provides for notice or compensation by BOC PCL based on years of
service  and  for  a  four  month  prior  written  notice  by  the  Executive  Director,  in  the  event  of  a  voluntary
resignation.

Board of Directors

The members of the Board of Directors of the Company as at the date of this Directors' Report are listed on
page 1. All Directors were members of the Board throughout the year and up to the date of this Directors’
Report except as disclosed below. 

On  26  February 2021 and on 29 November 2021 the ECB approved the appointment of Mr Nicos Sofianos
and  Mr  Constantine  Iordanou  as  Members  of  the  Board  of  Directors  respectively.  On  6  October  2021  the
ECB approved the appointment of Mrs Eliza Livadiotou as an Executive Member of the Board of Directors.

In  accordance  with  the  Articles  of  Association  at  each  annual  general  meeting  of  the  Company  every
Director  who  has  been  in  office  at  the  completion  of  the  most  recent  annual  general  meeting  since  they
were last appointed or reappointed, shall retire from office and offer themselves for re-election if they wish.

41

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Board of Directors (continued)

The remuneration of the Board of Directors is disclosed in Note 50 to the Consolidated Financial Statements.

Directors’ and Secretary’s interests 

The  interest  in  the  share  capital  of  the  Company  held  by  each  member  of  the  Board  of  Directors  and  the
Company Secretary, including interests of their close family members at 31 December 2021, is presented in
the table below:

Ordinary shares or
Depositary Interests
representing Company
ordinary shares of €0.10
each at 31 December 2021

Ordinary shares or
Depositary Interests
representing Company
ordinary shares of €0.10
each at 1 January 2021 or
at the date of appointment

Non-executive directors
Efstratios-Georgios Arapoglou 

Maksim Goldman

Arne Berggren

Ioannis Zographakis 

Paula Hadjisotiriou

Constantine Iordanou (appointed on
29/11/2021)
Maria Philippou
Executive directors

Panicos Nicolaou 

Eliza Livadiotou (appointed on 06/10/2021)

Company Secretary

Katia Santis

46,500

7,192

25,000

3,014

7

246,773

1

5,027

35

5

333,554

46,500

7,192

25,000

3,014

7

246,773

1

5,027

35

6

333,555

Apart  from  the  interests  set  out  above,  the  Board  of  Directors  and  the  Company  Secretary  had  no  other
interests in the shares of the Company or its subsidiaries at 31 December 2021.

Auditors

The  Auditors  were  re-appointed  as  Auditors  at  the  last  Annual  General  Meeting  held  on  25  May  2021  in
accordance with section 383(2) of the Companies Act 2014.

Non-financial information statement

EU  regulations  on  non-financial  information,  which  were  transposed  into  Irish  law  (Disclosure  of  Non-
Financial  and  Diversity  Information  by  Certain  Large  Undertakings  and  Groups  Regulations  2017  (as
amended),  require  reporting  on  specific  topics  such  as  the  environment,  social  and  employee  matters,
respect for human rights, bribery and corruption. 

Reportable information includes policies, due diligence in implementing these policies and the outcomes of
these actions, the principal risks and management of these risks and key performance indicators (KPIs). The
Group follows a 'Regulation plus' policy, aiming to perform consistently above the minimum requirements of
the said Regulations. 

The  Group  plays  a  key  role  in  driving  economic  growth  of  Cyprus  with  a  long  presence  and  a  dominant
market position. Sustainable development, social progress, and a viable economy are all among the Group’s
key goals for 2021 and beyond. 

The Group publishes its Annual Non-Financial Results based on the Global Reporting Initiative (GRI) and the
Sustainability  Accounting  Standards Board  (SASB) guidelines  and  standards, which  identify  and  include  all
the  above  information.  The  Corporate  Sustainability  Report  2021  will  be  available  at  the  Group's  website
http://www.bankofcyprus.com (Group/Sustainability/Our Sustainability Reports).

42

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Non-financial information statement (continued)

Commitment to Sustainability 

The Group’s strategic approach to Sustainability is that its role continues to extend 'Beyond Banking'. This
approach is based on the foundations of Sound Governance and Ethics, focusing on four key pillars: 






Responsible Services,
People,
Society and 
Environment,

as  detailed  in  the  Corporate  Sustainability  Report.  The  Group  takes  into  consideration  local,  global  and
sectoral  Sustainability  Standards,  frameworks,  legislation  and  initiatives,  including  the  17  Sustainable
Development  Goals  and  ESG  (Environmental,  Social,  Governance)  criteria.  The  Group  acts  with
transparency and accountability, in line with its code of ethics, and aspires to lead in an era characterized
by  exponential  change,  disruption  and  digitalization  through  its  innovative  approach.  The  Group  remains
consistent and committed towards all its stakeholders; investors, customers, shareholders, employees and
Cypriot society at large. 

In  2021,  the  first  ESG  strategy  of  the  Group  was  formulated.  Through  the  ESG  Strategy,  the  Group
efficiently  communicates  its  new  vision  to  its  employees,  external  partners,  clients,  shareholders  and  the
society.

Employees
The Group recognises the significance of investing in employee empowerment and development.  

Employee Engagement
As of 31 December 2021, the Group employed 3,438 employees (including 49 persons that have accepted
the  voluntary  exit  plan  (VEP)  and  left  the  Group  in  early  2022).  Analysis  per  geographical  location  of  the
Group’s  average  number  of  employees  (full  time)  and  analysis  of  the  average  number  of  employees  in
Cyprus per business line for 2021 is disclosed in Note 14 of the Consolidated Financial Statements. BOC PCL
has  developed  policies  to  safeguard  gender  equality,  diversity  and  inclusion.  Policies,  procedures,  training
and  a  series  of  tools  are  available  to  ensure  the  Group  fosters  a  culture  of  meritocracy  and  fairness.
Following  the  agreement  with  the  Cyprus  Union  of  Bank  Employees  for  the  renewal  of  the  collective
agreement  a  performance  based  pay  structure  is  introduced  across  the  Group  to  drive  greater  alignment
with Group’s strategy and ambition.

The Group’s commitment in safeguarding gender equality in the workplace has been translated into policies
and practices over the years. In 2021, the Group has been certified by the Ministry of Labour, Welfare and
Social Insurance for the application of good practices for gender equality in the working environment.

A  Staff  Opinion  Survey  runs  on  an  annual  basis  and  aims  at  assessing  the  levels  of  commitment  and
dedication of employees as well as identifying areas to focus on and areas for future improvement.

Learning and Development
Under the Group's Learning and Development Policy, in 2021 the training programmes delivered were based
on the following training pillars: 





Systems,
Professional Effectiveness (Regulatory, Compliance, Credit related), and 
Personal Development (Management Skills, Customer Service).  

Due  to  the  pandemic  restrictions,  the  shift  to  digital  learning  (e-learnings  and  live-online  courses),  that
started in 2020, continued and expanded throughout 2021. In 2021, 100% of employees received training,
with a total of 50,012 training hours. 

Health and Safety
The Group approaches Health and Safety of its employees as a primary concern. In 2021, in addition to all
COVID-19 precautions  and  measurements, the Group organised and offered free weekly rapid tests for its
employees at owned locations. Overall, the Group spent more than €40 thousand on COVID-19 tests for its
employees.  The  Group  spent  more  than  €114  thousand  on  disinfections,  personal  protective  equipment,
thermometers,  plexiglass  barriers,  protective  shields  and  floor  signage,  in  order  to  protect  its  employees,
customers  and  associates  and  to  prevent  the  spread  of  the  virus  at  its  premises.  In  2021,  BOC  PCL
continued to place special emphasis on staff wellness offering seminars on Healthy Eating, Mental Health in
the workplace and Financial Planning to 630 employees, through its ‘Well at Work program’.  

43

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Annual Financial Report 2021

Non-financial information statement (continued)

The Group’s employees maintain a long history of volunteerism in the community and they are encouraged
to actively participate and engage with the Group’s various actions and initiatives. During 2021, due to the
pandemic,  no  major  charity  events  were  organised  by  the  Group  and  therefore  the  engagement  of  staff
volunteers was limited to smaller volunteering actions.

Society
The  Group’s  Donations,  Sponsorships  and  Partnerships  policy  covers  the  Group’s  engagement  with  key
partners,  customers  and  other  stakeholders  which  aim  to  create  sustainable  social  impact  and  material
difference to the community. Based on the Group’s CSR Strategy, all initiatives are compatible with its core
business  and  key  enhancers  of  the  Group’s  overall  strategy  and  vision.  The  Strategy  clearly  indicates  the
move  from  issuing  a  cheque  and  requesting  logo  placement,  to  examining,  contributing,  engaging  and
finally,  committing  to  the  cause  of  support.  Further,  in  alignment  with  the  Group's  ESG  Strategy,  the
initiatives  support  the  selected  United  Nations  Sustainability  Development  Goals  (SDGs)  underpinning  the
Group's ESG strategy.

The Group’s Social Programme responds when:





A compelling societal need exists.
The said need is not fully served by the public sector.
The  proposed  actions/strategies  best  serve  all  BOC  PCL  stakeholders  (investors,  customers,
employees, shareholders, regulators etc.).

During 2021, the Group successfully continued and expanded the operation of the award winning SupportCY
network  of  companies  and  Non-Governmental  Organisations  (NGOs).  Although  SupportCY  was  created  in
March 2020, in order to support Public Services performing frontline duties during the Pandemic, its actions
led by BOC PCL expanded in supporting various societal needs. At the same time, it continued to generate
Social  Capital  which  is  both  sustainable  and  more  effective,  by  bringing  businesses  and  organisations
together  to  share  what  each  does  best,  in  responding  to  specific  needs.  By  31  December  2021,  the
SupportCY  network  had  more  than  130  members,  while  the  SupportCY  Crises  and  Disasters  Respond
Center, the  SupportCY  Volunteers  Corps and SupportCY House, were created in order to satisfy and cover
even more needs of the Cyprus society, and beyond. In 2021, the SupportCY initiative contributed in funds,
services  and  products  worth  more  than  €780  thousand  to  the  society,  with  BOC  PCL  contributing  most  of
the monetary support.

Furthermore, in 2021 the Group continued to undertake sustainable support actions and showed particular
concern  for  vulnerable  social  groups.  Accordingly,  it  enhanced  support  related  to  health,  education  and
social  welfare, based  on  its  relevant policy and strategy. Additionally, the Group developed initiatives that
aimed to preserve local culture and history and to enhance innovation.

To  support  these  actions,  BOC  PCL  contributed  approximately  €458  thousand  for  the  support  and
enhancement  of  more  than  85  NGOs,  associations,  charity  organizations,  municipalities,  schools,  sports
federations,  and  sports  academies,  while  offering  refurbished  computers  and  other  office  equipment  to
schools, associations and NGOs from BOC PCL’s stock. 

The main sustainable support actions within the two pillars of Health and Education, are indicated below.

Health pillar main actions:







More  than  45,000  patients  have  been  treated  at  the  Bank  of  Cyprus  Oncology  Centre  since  its
establishment  by  BOC  PCL  and  the  Cyprus  Government  in  1998,  while  the  Group  continued
offering  extensive  support,  financial  and  otherwise,  towards  the  Centre.  The  cumulative
contribution of the Group to the Bank of Cyprus Oncology Centre is approximately €70 million.
The  Group  coordinated  for  one  more  year  the  'Fight  against  Cancer'  campaign  with  the  Cyprus
Anticancer Society,  customized  to  meet  pandemic  related  social  distancing  and  other  rules.  The
campaign  resulted  in  fund  raising  of  €328  thousand,  recording  an  increase  of  around  14.7%
relating to the past year.
In  2021,  the  Group  repeated  its  provision  of  financial  and  other  medical  support  to  families  in
need  through  key  NGOs,  based  on  the  Donations,  Sponsorships  and  Partnerships  Policy,  and
within  the  SupportCY  network.  Additionally,  the  Group  partners  work  with,  and  support  several
Patient Associations.

44

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Annual Financial Report 2021

Non-financial information statement (continued)

Education pillar main actions:











The  Bank  of  Cyprus  Cultural  Foundation  is  a  non-profit  organization  established  in  1984,
protecting  cultural  heritage  and  supporting  youth,  curating  two  museums  and  five  rare
collections.  It  has  more  than  250  Cyprological  editions,  has  organised  and  participated  in  more
than 60 exhibitions in Cyprus and abroad, 100 conferences and more than 10,000 children have
participated  in  its  educational  programmes  since  establishment.  Five  research  programmes  are
running and €3.5 million funding secured by EU.
The  European  Commission  award-winning  IDEA  Innovation  Center  has  supported  74  new  start-
ups  and  created  more  than  90  job  positions  from  the  620  applications  it  has  received  to  its
Programme, with 40 of these businesses still being active, since its establishment in 2016. Today
it is the leading organisation in Cyprus within its sector. In 2021, BOC PCL continued its support
in respect of 12 start-ups that were admitted to the IDEA Incubator-Accelerator Programme, 13
entrepreneurs  who  successfully  completed  the  Programme  and  5  new  companies  were  created.
€60  thousand  in  financial  support  was  offered,  as  well  as  €576  thousand  in  pro-bono  services
through its vast network of partners and collaborators.
In  2021, IDEA has also achieved two significant recognitions in Cyprus; one of its start-ups has
been accepted to Y Combinator and has already secured significant investment from a US fund,
while  another  raised  €600  thousand  through  a  crowdfunding  platform,  the  greatest  success  to-
date  for  a  Cypriot  start-up.  At  the  same  time,  several  other  of  its  start-ups  have  attracted
investment  capital  and  business  partnerships  from  Cyprus  and  abroad,  established  their  own
offices and employed their own staff.
In  2021,  the  Group  repeated  the  partnerships  with  various  organizations  in  a  bid  to  help  boost
education,  innovation  and  ingenuity.  Additionally,  the  Group  awards  excellence,  creativity  and
civic  mindedness  among  pupils,  but  also  recognises  those  pupils  who  stand  out  in  international
and  local  competitions,  through  awards  and  prizes.  These  are  offered  through  the  partnerships
with  teachers  and  other  professional  associations.  The  Group  also  awarded  talented  youth  in
sports, through sport associations and academies.
Road Safety is one more sub-pillar in Education that the Group is actively involved, through the
organization  and  support  of  campaigns  such  as  friendly  tire  and  mechanical  inspections  on
vehicles, and programmes in schools on road safety education, in partnership with expert NGOs,
the Police and the Ministry of Transportation. 

Political donations
Political donations are required to be disclosed under the Electoral Act 1997 of Ireland (as amended). Based
on the Donations, Sponsorships and Partnerships Policy of the Group, the Group does not sponsor political
parties,  or  any  associations/organizations  related  directly,  or  indirectly,  to  one.  The  Directors,  on  enquiry,
have satisfied themselves that there were no political donations made during the year ended 31 December
2021.

Environment
As the leading financial services provider in Cyprus, the Group plays a very important role in addressing the
climate crisis. Beyond the initiatives focusing on introducing financing of sustainable products and services
and designing and embedding environmental procedures in the lending processes, BOC PCL monitors closely
internal resource utilization, in order to address issues on materials’ use and energy consumption wherever
possible and therefore reduce waste and CO2 emissions.  The Group is committed to leading by example by
minimising  its  environmental  footprint  and  to  promote  green  economy.  In  particular,  BOC  PCL  is  in  the
process of calculating its environmental footprint including material Scope 3 non-financed emissions, so as
to  establish  an  actionable  roadmap  for  its  carbon  reduction  targets  and  KPIs,  to  enable  it  to  achieve  its
decarbonisation goals.

BOC PCL has committed to the following primary ESG targets, which reflect the pivotal role of ESG in BOC
PCL’s strategy. Specifically, the Group committed to the following strategic environmental targets:  






Become carbon neutral by 2030 
Become Net Zero by 2050 
Steadily increase Green Asset Ratio 
Steadily increase Green Mortgage Ratio 

An ESG roadmap has been established to seize new opportunities, reduce risk and comply with regulatory
requirements and market expectations. 

Further  information  on  actions  undertaken  and  planned  by  the  Group  as  to  deliver  on  its  ambition  are
disclosed  within  ‘Strategic  priorities  for  the  medium-term’  within  Section  ‘Business  Overview’  of  this
Directors’ Report.

45

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Non-financial information statement (continued)

The Group focuses its attention on training its Board, Management and employees to manage the Group’s
impact  on  the  environment  focusing  on  topics  that  are  material  for  managing  BOC  PCL’s  footprint  and
supporting its customers in managing the transition to a green economy. A number of training courses were
organised to increase knowledge and awareness about environmental topics. 

The Group is conscious of the effect that climate change has on the Group and view it as manifesting itself
in  two  ways,  firstly,  through  the  operations  of  its  business  and  secondly  the  financial  risk  it  brings  to  the
economy  in  the  longer  term.  BOC  PCL  is  committed  to  applying  certain  environmental  and  social  policies
and procedures to its lending and insurance activities based on specific criteria. To this end the Group has
an  Environmental  and  Social  Policy  in  place  which  enables  it  to  identify  and  manage  potential  negative
impacts to the environment and to social issues, as well as the associated risks affecting both the customers
and  the  Group.  In  2021,  the  Group  has  developed  a  Climate-related  and  environmental  Risks  (C&E)
Implementation  Plan,  and  updated  this  in early 2022, covering each of the priorities of ECB’s guidance on
how banks should manage C&E risks, including actions to address gaps highlighted in the self-assessment,
across  a  multi-year  timeline.  This  plan  was  developed  following  engagement  with  key  stakeholders  from
across the Group. A number of actions have been lined up for implementation in 2022 as part of the Group’s
implementation  plan.  Climate  Change  presents  both  risks  and  opportunities  to  meet  new  customer  needs
for the Group and we are preparing for both with a dedicated programme of work in place for 2022.

The Group actively promotes environmental sustainability through the ongoing identification, management
and  improved  efficiency  of  those  significant  environmental  impacts  associated  with  the  Group's  business
activities, including: energy management; carbon impact and the transition to a low carbon economy; use
of natural resources (paper, water and oil); and, recycling and waste management.

Human Rights and Equal Opportunities
The Group’s Code of Ethics sets out clearly the ethical moral principles and values upheld by the Group and
provides a framework for expected behaviour and guides the Group's workforce in doing the right thing. The
Group acknowledges its responsibility to respect human rights as set out in the International Bill of Human
Rights  and  follows  internationally  acclaimed  directives,  principles  and  initiatives  to  protect  human  rights,
such  as  the  Core  Labour  Conventions  of  the  International  Labour  Organization  (ILO)  and  the  Universal
Declaration of Human Rights (UDHR).

The  Group  has  policies to ensure gender equality, diversity and inclusion and operates based on objective
criteria related to ability, ethics and experience, regardless of colour, race, national/ethnic origin, disability,
age, gender, religion, sexual orientation or political opinion. Policies and procedures, as well as training and
a  range  of  tools  are  available  to  ensure  that  the  Group  promotes  a  culture  of  equity.  The  zero-tolerance
policy on discrimination, harassment and bullying is designed to effectively manage and ultimately eliminate
any form of harassment, discrimination or unfair treatment. 

In  order  to  mitigate  against  human  rights  risk,  or  violations  that  may  occur,  BOC  PCL  has  comprehensive
due diligence procedures in place, which include: the implementation of the Code of Conduct which defines
specific behaviours, practices, responsibilities and rules for staff of the Group to follow and uphold as staff
members of the Bank of Cyprus Group and a suite of reporting mechanisms to support the timely reporting
of issues. 

Combating bribery and issues related to corruption
The  Group’s  fundamental values  and  principles  governing its business activities emphasize the importance
of ensuring ethical conduct at all times.  Protecting the integrity of the financial system from financial crime
risks including money laundering, terrorist financing and bribery and corruption is of intrinsic importance to
the Group.

The Group abides by a zero-tolerance policy on money laundering, tax evasion, funding of terrorist activity,
bribery, corruption fraud and market abuse. A strong anti-bribery policy, a gift registry, a conflict-of-interest
registry  and  frequent  reminders  contribute  to  achieving  high-level  compliance.  Protecting  money,  privacy
and  data  of  the  Group’s  customers  is  the  key  to  its  Anti-Bribery  and  Corruption  Policy.  Key  Codes  and
policies in managing such matters are the Group’s Code of Ethics, the Group’s Code of Conduct, the Group’s
Anti-Bribery  and  Corruption  Policy,  the  Conflicts  of  Interest  Group  Policy,  the  Group  Whistleblowing  Policy
and the Group Policy Relating to the Prevention of Money Laundering and Terrorism Financing.

Training programs on anti-money laundering and anti-corruption policies and procedures are carried out by
the employees on an annual basis.

46

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Non-financial information statement (continued)

The Group maintains an Anti-Financial Crime Framework. An enhanced risk-based approach with regard to
the risk scoring of the customers is followed and this is reflected in BOC PCL’s Customer Acceptance Policy.
Customers  are  risk-scored  for  AML  purposes,  according  to  a  set  of  parameters  that  take  into  account
geographical  factors,  products  purchased,  distribution  channels,  transactional  behaviour  and  other  risk
indicating factors. Customers go through the Group's due diligence process at the on-boarding stage and on
an  ongoing basis, which is driven by the risk assessment of the customer. Some customers and beneficial
owners present higher risk (e.g. politically exposed persons (PEPs) and/or customers established/residing in
a  'high-risk'  third  country).  For  these  customers  enhanced  due  diligence  is  applied.  Further  the  Group
commits itself to safeguarding the personal data of its customers, suppliers and partners. Customers retain
control  of  their  personal  data  and  exercise  their  rights  as  per  the  EU  GDPR  with  regard  to  the  way  their
personal  data  is  collected,  processed  and  secured.  The  Group  applies  Data  Protection  Impact  Assessment
(DPIAs), to promptly identify and mitigate any privacy risks.

All employees and Directors are made aware of the Regulatory Compliance Policies and standards. 

Diversity Report

The Group's diversity report is contained in the ‘Diversity’ section of the Corporate Governance Report. 

Business Model

The business model of the Group is described in the ‘Business Overview’ and 'Strategy and Outlook' sections
of this Directors' Report.

Risk Management

A  description  of  the  principal  risks,  their  impact  on  business  activity,  and  the  way  they  are  managed  is
disclosed  in  Section  'Principal  risks  and  uncertainties  -  Risk  management and  mitigation'  of  this  Directors'
Report. 

The  Group  is  continuing  with  its  Digital  Transformation  Programme  as  described  in  section  ‘Digital
Transformation’ of this Directors' Report which focuses on three strategic pillars: developing digital services
and  products  that  enhance the  customer experience, streamlining internal processes, and introducing new
ways of working to improve the workplace environment.

The risks related to the Group’s corporate responsibility actions and the actions undertaken by the Group in
order to address them are covered within each pillar of responsibility.   

Key Performance Indicators

An  analysis  of  KPIs  relevant  to  the  Group  is  disclosed  in  the  ‘Financial  Results’  section  of  this  Directors'
Report.  

EU Taxonomy - Disclosures in accordance with Article 8 of the Taxonomy Regulation

Sustainability  forms  a  key  pillar  of  the  Group’s  strategy.  To  support  this  goal,  the  Group  is  working  to
develop a Green Lending Framework where it expects to use the EU Taxonomy as one of the considerations
to inform criteria for green or transition loans. This framework is expected to be reviewed annually and to
evolve as the EU Taxonomy expands.

BOC PCL has approved a high-level Green Lending Policy based on the Green Loan Principles (‘GLPs’), and
its  purpose  is  to  provide  the  framework  for  the  procedures  and  the  requirements  that  BOC  PCL  will
implement  for  the  creation  of  ‘green’  loan  products  and  ultimately  the  development  of  a  green  loan
portfolio.  The  Green  Lending  Policy  provides  instructions  regarding  the  information  that  BOC  PCL  should
require  from  borrowers  so  to  ascertain whether an application for a green loan product can be considered
for approval and adopts an indicative list of eligible categories for green project financing.

BOC  PCL,  under  its  existing  Environmental  and  Social  Policy  prohibits  finance to  certain  sectors  which  are
included in its ‘Exclusion and Referral Sectors’ list with negative environmental impact.

47

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Non-financial information statement (continued)

EU Taxonomy - Disclosures in accordance with Article 8 of the Taxonomy Regulation (continued)

BOC  PCL  offers  a  range  of  environmentally  friendly  products  that  help  its  customers  become  more
sustainable.  For  example,  a  number of  loan  products  are  offered under  the  Fil-eco  Product  Scheme.   BOC
PCL offers Environmentally friendly Car Hire Purchase, addressed to anyone who wants to buy a new hybrid
or electric car, providing its customers the opportunity to buy a new electric vehicle and to move away from
transport options reliant on fossil fuels. Moreover, an environmentally friendly loan for home renovation is
offered  to  customers  who  want  to  renovate  and  upgrade  the  energy  efficiency  of  their  privately  owned
primary  residence  or  holiday  home  and  achieve  a  higher  energy  efficiency  rating.  Further,  the  customers
may benefit from an Energy Loan for the installation of energy saving systems for home use. This product is
addressed  to  customers  who  seek  financing  for  the  installation  of  photovoltaic  systems  for  home  use  and
other home energy-saving systems.

Looking forward, in 2022 the Group will continue to build out its green product offering further. The Group
expects  to  discuss  ESG  matters  with  its  clients  at  the  point  of  loan  origination.  Additionally  the  Group
expects to start the collection of data from its customers to enable loan classification as green or transition.

Contextual  information  including  the  scope  of  assets  and  activities  covered  by  the  KPIs,
information on data sources and limitations 

In accordance with Article 8 of the Taxonomy Regulation and the related Climate Disclosures Delegated Act,
starting  from  year-end  2021,  financial  undertakings  have  to  disclose  the  proportion  of  exposures  to
Taxonomy-eligible and Taxonomy non-eligible economic activities in their total assets as well as a number
of  key  performance  indicators  related  to  the  proportion  of  selected  exposures  in  their  total  assets.  The
primary indicator of alignment is the green asset ratio (GAR), which companies must publish from 2024.

Eligibility-related disclosures of financial undertakings with regard to financial or non-financial undertakings
in  scope  of  Article  8  of  the  Taxonomy  Regulation  shall  be  based  on  actual  information  provided  by  them.
Given  that  this  information  is  due  to  be  disclosed  in  course  of  2022  for  the  first  time,  the  assessment  of
Taxonomy  eligible  economic  activities  of  corporate  undertakings  based  on  the  Climate  Disclosures
Delegated Act is currently not fully possible. 

Accordingly,  the  Group  is  reporting  only  household  related  exposures  as  Taxonomy  eligible  exposures  for
the  year-end  2021.  In  the  denominator,  the  Group  includes  local  government  financing,  financial
corporations  (FCs),  non-financial  corporations  (NFCs),  derivatives,  on  demand  interbank  loans,  cash  and
cash-related  assets  and  other  assets.  The  scope  of  activities  covered  includes  the  eligible  activities  under
climate  change  mitigation  (CCM)1  and  climate  change  adaptation  (CCA)2.  Total  exposure  for  other  assets
not covered in either denominator or numerator has been provided for central governments, central banks
and supranational issuers, and the trading portfolio.

The following table outlines the breakdown of Taxonomy-eligible assets on the balance sheet with reference
to  disclosure  requirements  for  2021.  The  Group  will  continue  to  develop  its  disclosures  over  the  coming
years  as  requirements  and  data  availability  increase.  This  table  is  prepared  on  the  prudential  scope  of
consolidation  per  FINREP.  The  below  metrics  are  unaudited  and  have  been  prepared  in  line  with  available
guidance to the best of the Group’s ability.

1CCM: The process of holding the increase in the global average temperature to well below 2 C and pursuing
efforts to limit it to 1.5 C above pre-industrial levels, as laid down in the Paris Agreement.

2CCA: The process of adjustment to actual and expected climate change and its impacts.

48

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Non-financial information statement (continued)

EU Taxonomy - Disclosures in accordance with Article 8 of the Taxonomy Regulation (continued)

31 December 2021

Assets covered in both numerator and denominator 
Households 

Taxonomy eligible economic activities  

Assets excluded from the numerator (covered only in the
denominator)
Exposures & investments to NFCs not subject to NFRD 

Exposures & investments to FCs not subject to NFRD 

On-demand inter-bank loans 

Derivatives-non trading book 

Properties (stock of properties and investment properties) 

Exposures & investments to FCs subject to NFRD 

Exposures & investments to NFCs subject to NFRD 

Exposures to retail sector not included in the numerator 

Other assets (assets held for sale/own-use property etc.) 

Taxonomy non-eligible activities 

Total covered assets 

Other assets not covered in either denominator or numerator 
Exposures to Central Governments 

Exposures to Central Banks 

Supranational Exposures 

Trading book exposures 

 €000

% of total
assets

3,752

3,752

16%

16%

4,904

20%

261

177

2

1,165

676

180

850

1,620

9,835

13,587

1,089

9,088

209

5

1%

1%

0%

5%

3%

1%

3%

7%

41%

57%

4%

38%

1%

0%

Total assets not covered in either denominator or numerator 

Total assets 

10,391

43%

23,978

100%

Taxonomy eligible economic activities as a percentage of total assets amount to 16%, whereas non-eligible
economic activities amount to 41% of total assets.

Total derivative exposures as a % of total assets amount to less than 1%.

49

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY
Directors' Report

Annual Financial Report 2021

Statement of Directors’ Responsibilities

The  Directors  are  responsible  for  preparing  the  Annual  Financial  Report  and  the  financial  statements  in
accordance with International Financial Reporting Standards (IFRS) adopted by the EU and with those parts
of  the  Companies  Act  2014  applicable  to  companies  reporting  under  IFRSs,  the  EU  (Credit  Institutions:
Financial Statements) Regulations 2015 and, in respect of the consolidated financial statements, Article 4 of
the  International  Accounting  Standards  (IAS)  Regulation.  Company  law  requires  the  Directors  to  prepare
Group and Company financial statements for each financial year.

Under Irish law the Directors shall not approve the financial statements unless they are satisfied that they
give a true and fair view of the Group’s and Company’s assets, liabilities and financial position as at the end
of  the  financial  year  and  of  the  profit  or  loss  of  the  Group  and  the  Company  for  the  financial  year  and
otherwise comply with the Companies Act 2014. 

In preparing these financial statements, the Directors are required to:







select suitable accounting policies and apply them consistently;
make judgements and estimates that are reasonable and prudent;
state whether the financial statements have been prepared in accordance with IFRSs adopted by
the  EU  and  ensure  that  they  contain  the  additional  information  required  by  the  Companies  Act
2014; and
prepare  the  financial  statements  on  a  going  concern basis  unless  it  is inappropriate to presume
that the Group and the Company will continue in business.

The  Directors  are  responsible  for  keeping  adequate  accounting  records  that  are  sufficient  to  show  and
explain the Company’s transactions, to disclose with reasonable accuracy at any time the assets, liabilities
and financial position of the Company and enable them to ensure that the financial statements comply with
the provisions of the Companies Act 2014 and Article 4 of IAS Regulation. The Directors, through the use of
appropriate  procedures  and  systems,  have  also  ensured  that  measures  are  in  place  to  secure  compliance
with  the  Company’s  and  the  Group’s  obligations  to  keep  adequate  accounting  records.  These  accounting
records are kept at the Company’s registered office at 10 Earlsfort Terrace, Dublin 2, D02 T380, Ireland and
at 51 Stassinos Street, 2002, Strovolos, Nicosia, Cyprus.

In  compliance  with  section  283  of  the  Companies  Act  2014,  the  information  and  returns  relating  to  the
business  dealt  with  in  the  accounting  records  for  2021  has  been  sent  to  the  registered  office  of  the
Company. The Directors are also responsible for safeguarding the assets of the Group and the Company and
hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Under applicable law and the requirements of the Listing Rules issued by the London Stock Exchange, the
Directors  are  also  responsible  for  preparing  a  Directors'  Report  and  reports  relating  to  Directors'
remuneration  and  corporate  governance.  The  Directors  are  also  required  by  the  Transparency  (Directive
2004/109/EC)  Regulations  2007,  as  amended  Part  2  (Transparency  Requirements)  of  the  Central  Bank
(Investment Market Conduct) Rules 2019 and the Disclosure Guidance and Transparency Rules of the UK's
Financial  Conduct  Authority  to  include  a  Directors'  report  containing  a  fair  review  of  the  development  and
performance  of  the  business  and  the  position  of  the  Group  and  a  description  of  the  principal  risks  and
uncertainties facing the Group.  

50

Consolidated Financial Statements 2021

Funding from central banks

29. Non-current assets and disposal groups held for sale
30.
31. Customer deposits
32.
33.
34. Accruals, deferred income, other liabilities and other

Insurance liabilities
Loan stock

provisions

Leases

Fiduciary transactions

35. Share capital
36. Dividends
37. Retained earnings
38.
39. Pending litigation, claims, regulatory and other matters
40. Contingent liabilities and commitments
41. Net cash flow from operating activities
42. Cash and cash equivalents
43.
44. Analysis of assets and liabilities by expected maturity
45. Risk management - Credit risk
46. Risk management - Market risk
47. Risk management - Liquidity and funding risk
48. Risk management - Insurance risk
49. Capital management
50. Related party transactions
51. Group companies
52.
53. Country by country reporting
54. Events after the reporting period

Investments in associates and joint venture

Page

155
157
158
159
160

161
161
163
163
163
163
170
171
172
173
175
176
211
219
226
228
230
237
240
241
242

BANK OF CYPRUS HOLDINGS GROUP
Consolidated Financial Statements - Contents
for the year ended 31 December 2021

Contents

Page

Consolidated Income Statement

Consolidated Statement of Comprehensive Income

Consolidated Balance Sheet

Consolidated Statement of Changes in Equity

Consolidated Statement of Cash Flows

Notes to the Consolidated Financial Statements
1.
2.

Corporate information
Summary of significant accounting policies
2.1
2.2

2.3

2.4
2.5
2.6
2.7
2.8
2.9
2.10
2.11

2.12
2.13
2.14
2.15

Basis of preparation
Accounting policies and changes in accounting
policies and disclosures
Standards and Interpretations that are issued but
not yet effective
Basis of consolidation
Business combinations
Investments in associates and joint ventures
Foreign currency translation
Segment reporting
Turnover
Revenue from contracts with customers
Recognition of interest income/expense and
income/expense similar to interest 
Retirement benefits
Tax
Financial instruments - initial recognition
Classification and measurement of financial assets
and financial liabilities
Reclassification of financial assets and liabilities

2.16
2.17 Derecognition of financial assets and financial

liabilities
Forborne and modified loans
Impairment of financial assets

2.18
2.19
2.20 Write-offs
2.21

Financial guarantees, letters of credit and undrawn
loan commitments

2.22 Offsetting financial instruments
2.23
2.24
2.25
2.26
2.27
2.28
2.29
2.30
2.31

Hedge accounting
Cash and cash equivalents
Insurance business
Repurchase and reverse repurchase agreements
Leases - The Group as lessee
Property and equipment
Investment properties
Stock of property
Non-current assets held for sale and discontinued
operations
Intangible assets
Share capital

2.32
2.33
2.34 Other equity instruments
Treasury shares
2.35
Provisions for pending litigation, claims, regulatory
2.36
and other matters
Comparative information

3.
4.
5.

2.37
Going concern
Economic and geopolitical environment
Significant and other judgements, estimates and
assumptions
Segmental analysis
Interest income and income similar to interest income
Interest expense and expense similar to interest expense
Fee and commission income and expense

6.
7.
8.
9.
10. Net foreign exchange gains
11. Net (losses)/gains on financial instrument transactions
and disposal/dissolution of subsidiaries and associates
Insurance income net of claims and commissions

12.
13. Other income
14. Staff costs
15. Other operating expenses
16. Credit losses of financial instruments and impairment of

non-financial assets
17.
Income tax
18. Earnings per share
19. Cash, balances with central banks and loans and advances

to banks
Investments

20.
21. Derivative financial instruments
22.
23.
24.

Fair value measurement
Loans and advances to customers
Life insurance business assets attributable to
policyholders

25. Property and equipment
26.
Intangible assets
27. Stock of property
28. Prepayments, accrued income and other assets

54

55

56

57

59

60
60
60

60

62
65
66
66
67
67
67
67

69
70
70
71

72
75

76
76
77
83

84
84
84
85
86
87
87
88
89
89

89
90
90
91
91

91
91
91
92

92
103
109
110
110
110

111
111
113
113
120

122
122
126

127
128
132
137
148

148
149
151
152
153

53

BANK OF CYPRUS HOLDINGS GROUP
Consolidated Income Statement
for the year ended 31 December 2021

Annual Financial Report 2021

Turnover

Interest income

Income similar to interest income

Interest expense

Expense similar to interest expense

Net interest income

Fee and commission income

Fee and commission expense

Net foreign exchange gains
Net (losses)/gains on financial instrument transactions and disposal/dissolution of
subsidiaries and associates
Insurance income net of claims and commissions

Net losses from revaluation and disposal of investment properties

Net gains on disposal of stock of property

Other income

Staff costs

Special levy on deposits and other levies/contributions

Other operating expenses

Net gains on derecognition of financial assets measured at amortised cost

Credit losses to cover credit risk on loans and advances to customers

Credit losses of other financial instruments

Impairment net of reversals of non-financial assets

Profit/(loss) before share of profit from associates
Share of profit from associates

Profit/(loss) before tax
Income tax

Profit/(loss) after tax for the year

Attributable to:

Owners of the Company

Non-controlling interests

Profit/(loss) for the year

Notes

2021

€000

2020

€000

6

7

7

8

8

9

9

10

11

12

27

13

14

15

15

16

16

16

52

17

755,220

360,928

27,621

(67,057)

(25,192)

296,300

180,212

(8,416)

16,503

(22,047)

61,044

(1,828)

13,296

14,831

549,895

(218,633)

(36,350)

(167,188)

127,724

3,859

(40,341)

(5,803)

(49,456)

35,983

137

36,120

(4,243)

31,877

29,709

2,168

31,877

765,095

389,179

47,530

(61,991)

(44,720)

329,998

151,091

(6,417)

16,535

1,721

56,063

(1,499)

8,189

14,957

570,638

(201,052)

(33,656)

(188,560)

147,370

2,949

(275,080)

(4,585)

(37,586)

(166,932)

69

(166,863)

(7,920)

(174,783)

(171,532)

(3,251)

(174,783)

Basic and diluted profit/(loss) per share attributable to the owners of the
Company (€ cent)

18

6.7

(38.5)

54

BANK OF CYPRUS HOLDINGS GROUP
Consolidated Statement of Comprehensive Income
for the year ended 31 December 2021

Annual Financial Report 2021

Profit/(loss) for the year

Other comprehensive income (OCI)

OCI that may be reclassified in the consolidated income statement in
subsequent periods

Fair value reserve (debt instruments)
Net losses on investments in debt instruments measured at fair value
through OCI (FVOCI)
Transfer to the consolidated income statement on disposal

Foreign currency translation reserve
(Loss)/profit on translation of net investments in foreign branches and
subsidiaries
Profit/(loss) on hedging of net investments in foreign branches and
subsidiaries
Transfer to the consolidated income statement on dissolution/disposal of
foreign branches and subsidiaries

Total OCI that may be reclassified in the consolidated income
statement in subsequent periods

OCI not to be reclassified in the consolidated income statement in
subsequent periods

Fair value reserve (equity instruments)
Net gains/(losses) on investments in equity instruments designated at FVOCI

Property revaluation reserve
Fair value gain before tax

Deferred tax

Actuarial gains/(losses) on defined benefit plans
Remeasurement gains/(losses) on defined benefit plans

Total OCI not to be reclassified in the consolidated income statement
in subsequent periods

Other comprehensive income/(loss) for the year net of taxation

Total comprehensive income/(loss) for the year

Attributable to:
Owners of the Company

Non-controlling interests

Total comprehensive income/(loss) for the year

Notes

2021
€000

31,877

2020
€000
(174,783)

21

25

17

14

(398)

-

(6,984)

(3,653)

(398)

(10,637)

(7,881)

24,551

7,797

(68)

(152)

(23,756)

84

879

(550)

(9,758)

789

789

408

127

535

(367)

(367)

1,550

1,787

3,337

5,151

(3,415)

6,475

5,925

(445)

(10,203)

37,802

(184,986)

35,649

2,153

37,802

(181,824)

(3,162)

(184,986)

55

BANK OF CYPRUS HOLDINGS GROUP
Consolidated Statement of Changes in Equity
for the year ended 31 December 2021

Annual Financial Report 2021

Attributable to the owners of the Company

Share
capital
(Note 35)

Share
premium
(Note 35)

Treasury
shares
(Note 35)

Retained
earnings
(Note 37)

Property
revaluation
reserve

Financial
instruments
fair value
reserve

Life insurance
in-force
business
reserve

Foreign
currency
translation
reserve

Total

Other equity
instruments
(Note 35)

Non-
controlling
interests

Total
equity

€000

€000

€000

€000

€000

€000

€000

€000

€000

€000

€000

€000

44,620

594,358

(21,463)

982,513

79,515

22,894

110,401

17,806

1,830,644

220,000

24,410

2,075,054

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

29,709

5,151

34,860

(3,714)

464

(27,500)

-

-

-

545

545

-

-

-

-

-

-

391

391

-

-

-

-

-

-

-

-

3,714

(464)

-

-

-

-

(147)

(147)

-

-

-

-

-

29,709

5,940

35,649

-

-

(27,500)

-

-

-

-

-

-

-

-

-

-

2,168

(15)

2,153

-

-

-

31,877

5,925

37,802

-

-

(27,500)

(2,110)

(2,110)

(2,019)

(2,019)

44,620

594,358

(21,463)

986,623

80,060

23,285

113,651

17,659

1,838,793

220,000

22,434

2,081,227

1 January 2021

Profit for the year
Other comprehensive income/(loss) after tax for
the year
Total comprehensive income/(loss) after tax for
the year
Increase in value of in-force life insurance
business
Tax on increase in value of in-force life
insurance business
Payment of coupon to AT1 holders (Note 35)

Dividends paid to non-controlling interests
Impact on NCI due to disposal of subsidiary
(Note 51)

31 December 2021

57

BANK OF CYPRUS HOLDINGS GROUP
Consolidated Statement of Changes in Equity
for the year ended 31 December 2021

Annual Financial Report 2021

Attributable to the owners of the Company

Share
capital
(Note 35)

Share
premium
(Note 35)

Treasury
shares
(Note 35)

Retained
earnings
(Note 37)

Property
revaluation
reserve

Financial
instruments
fair value
reserve

Life insurance
in-force
business
reserve

Foreign
currency
translation
reserve

Total

Other
equity
instruments
(Note 35)

Non-
controlling
interests

Total
equity

€000

€000

€000

€000

€000

€000

€000

€000

€000

€000

€000

€000

44,620

1,294,358

(21,463)

490,286

79,286

33,900

102,051

16,927

2,039,965

220,000

28,662

2,288,627

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(700,000)

-

-

-

-

-

-

-

-

-

-

-

-

-

(171,532)

-

-

(3,415)

3,250

(11,006)

(174,947)

3,250

(11,006)

(9,543)

1,193

3,021

700,000

3

(27,500)

-

-

-

(3,021)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

9,543

(1,193)

-

-

-

-

-

-

(171,532)

879

(10,292)

879

(181,824)

-

-

-

-

-

-

-

-

-

-

-

3

(27,500)

-

-

-

-

-

-

-

-

-

-

-

(3,251)

(174,783)

89

(10,203)

(3,162)

(184,986)

-

-

-

-

-

-

-

-

-

-

3

(27,500)

(1,090)

(1,090)

44,620

594,358

(21,463)

982,513

79,515

22,894

110,401

17,806

1,830,644

220,000

24,410

2,075,054

1 January 2020

Loss for the year
Other comprehensive (loss)/income after tax for
the year
Total comprehensive (loss)/income after tax for
the year
Increase in value of in-force life insurance
business
Tax on increase in value of in-force life
insurance business
Transfer of realised profits on disposal of
properties
Reduction of share premium  (Note 35)
Change in the holding of Undertakings for
Collective Investments in Transferable Securities
(UCITS) Fund
Payment of coupon to AT1 holders (Note 35)

Dividends paid to non-controlling interests

31 December 2020

58

BANK OF CYPRUS HOLDINGS GROUP
Consolidated Statement of Cash Flows
for the year ended 31 December 2021

Annual Financial Report 2021

Net cash flow from/(used in) operating activities

Cash flows from investing activities

Purchases of debt securities and equity securities

Proceeds on disposal/redemption of investments in debt and equity
securities
Interest received from debt securities

Dividend income from equity securities

Proceeds on disposal of subsidiaries and associates

Proceeds on disposal of held for sale portfolios

Deposits on held for sale portfolios

Purchases of property and equipment

Purchases of intangible assets

Proceeds on disposals of property and equipment and intangible
assets
Proceeds on disposals of investment properties and investment
properties held for sale
Net cash (used in)/from investing activities

Cash flow from financing activities

Payment of AT1 coupon

Net proceeds from funding from central banks
Proceeds from the issue of loan stock (net of costs)

Repayments of subordinated loan stock

Principle elements of lease payments

Interest on subordinated loan stock

Interest on balances with central banks

Dividend paid by subsidiaries to non-controlling interests

Net cash from financing activities

Net increase in cash and cash equivalents

Cash and cash equivalents

1 January

Foreign exchange adjustments

Net increase in cash and cash equivalents

31 December

Details on the non-cash transactions are presented in Note 41.

Notes
41

2021
€000

1,170,505

2020
€000
(273,503)

(619,379)

(575,638)

382,888

27,324

1,774

9,535

145,030

19,225

(6,287)

(16,055)

557,303

33,514

294

53,354

13,409

21,100

(10,121)

(15,129)

158

360

11,126

(44,661)

7,230

85,676

(27,500)

(27,500)

2,000,000

1,000,000

596,056

(231,596)

(7,637)

(33,570)

(31,919)

(2,110)

2,261,724

3,387,568

-

-

(8,626)

(23,329)

(18,782)

(1,090)

920,673

732,846

29

29

25

26

35

30

43

8

5,890,135

5,130,863

(22,493)

3,387,568

26,426

732,846

42

9,255,210

5,890,135

59

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

1.

Corporate information

Bank  of  Cyprus  Holdings  Public  Limited  Company  (the  'Company')  was  incorporated  in  Ireland  on  11  July
2016, as a public limited company under company number 585903 in accordance with the provisions of the
Companies Act 2014 of Ireland (Companies Act 2014). Its registered office is 10 Earlsfort Terrace, Dublin 2,
D02 T380, Ireland. The Company is domiciled in Ireland and is tax resident in Cyprus.

Bank of Cyprus Holdings Public Limited Company is the holding company of Bank of Cyprus Public Company
Limited  ('BOC  PCL')  with  principal  place  of  business  in  Cyprus.  The  Bank  of  Cyprus  Holdings  Group  (the
'Group')  comprises  the  Company,  its  subsidiary  BOC  PCL  and  the  subsidiaries  of  BOC  PCL,  with  Bank  of
Cyprus Holdings Public Limited Company being the ultimate parent company of the Group.

The principal activities of BOC PCL and its subsidiary companies (the 'BOC Group') involve the provision of
banking  services,  financial  services,  insurance  services  and  the  management  and  disposal  of  property
predominately acquired in exchange of debt. 

BOC PCL is a significant credit institution for the purposes of the SSM Regulation and has been designated
by  the  CBC  as  an  'Other  Systemically  Important  Institution'  (O-SII).  The  Group  is  subject  to  joint
supervision by the ECB and the CBC for the purposes of its prudential requirements.

The  shares  of  the  Company  are  listed  and  trading  on  the  London  Stock  Exchange  (LSE)  and  the  Cyprus
Stock Exchange (CSE).

Consolidated Financial Statements
The  Consolidated  Financial  Statements  of  the  Company  for  the  year  ended  31  December  2021  (the
Consolidated Financial Statements) were authorised for issue by a resolution of the Board of Directors on 29
March 2022.

The statutory financial statements prepared in accordance with ESEF are published on the Group's website
www.bankofcyprus.com (Group/Investor Relations/Financial Results).

2. 

2.1

Summary of significant accounting policies

Basis of preparation

The Consolidated Financial Statements have been prepared on a historical cost basis, except for properties
held for own use and investment properties, investments at fair value through other comprehensive income
(FVOCI), financial assets (including loans and advances to customers and investments) at fair value through
profit  or  loss  (FVPL)  and  derivative  financial  assets  and  derivative  financial  liabilities  that  have  been
measured at fair value, non-current assets held for sale measured at fair value less costs to sell and stock of
property measured at net realisable value where this is lower than cost. The carrying values of recognised
assets and liabilities that are hedged items in fair value hedges, and otherwise carried at cost, are adjusted
to record changes in fair value attributable to the risks that are being hedged.

Presentation of the Consolidated Financial Statements
The  Consolidated  Financial  Statements  are  presented  in  Euro  (€)  and  all  amounts  are  rounded  to  the
nearest thousand, except where otherwise indicated. A comma is used to separate thousands and a dot is
used to separate decimals.

The Group presents its balance sheet broadly in order of liquidity. An analysis regarding expected recovery
or  settlement  of  assets  and  liabilities  within  twelve  months  after  the  balance  sheet  date  and  more  than
twelve months after the balance sheet date is presented in Note 44.

Statement of compliance
The  Consolidated  Financial  Statements  have  been  prepared  in  accordance  with  the  International  Financial
Reporting Standards (IFRSs) as adopted by the European Union (EU) and with those parts of the Companies
Act 2014 applicable to companies reporting under IFRSs.

2.2

Accounting policies and changes in accounting policies and disclosures

The  Consolidated  Financial  Statements  contain  a  summary  of  the  accounting  policies  adopted  in  the
preparation of the Consolidated Financial Statements.

The accounting policies adopted are consistent with those of the previous year, except for the adoption of
new and amended standards and interpretations as explained in Note 2.2.1.

60

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

2.2

Summary of significant accounting policies (continued)

Accounting policies and changes in accounting policies and disclosures (continued)

2.2.1

New and amended standards and interpretations

The  Group  applied  for  the  first  time  certain  standards  and  amendments,  which  are  effective  for  annual
periods  beginning  on  or  after  1  January  2021.  The  Group  has  not  early  adopted  any  other  standard,
interpretation or amendment that has been issued but is not yet effective.

IFRS  9,  IAS  39,  IFRS  7,  IFRS  4  and  IFRS  16  –  Amendments  relating  to  Interest  Rate  Benchmark  Reform
(Phase 2 amendments) 
IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 were amended in August 2020, which are effective for periods
beginning  on  or  after  1  January  2021  with  earlier  adoption  permitted.  The  Interest  Rate  Benchmark
Reform—Phase  2  amendments  deal  with  issues  affecting  financial  reporting  during  the  implementation  of
the  benchmark  rate  reform.  The  objective  of  the  amendments  is  to  provide  certain  reliefs  to  companies
when changes are made to the contractual cash flows or hedging relationships resulting from interest rate
benchmark  reform.  The  amendments  also  provide  additional  temporary  exceptions  from  applying  specific
hedge accounting requirements of IAS 39 and IFRS 9 to hedge accounting relationships, which will generally
allow hedging accounting relationships directly affected by the BMR reform to continue.

Changes in the basis for determining contractual cash flows 
Changes in the basis for determining the contractual cash flows of a financial instrument that are required
by  the  reform  are  accounted  for  by  updating  the  effective  interest  rate,  without  the  recognition  of  an
immediate  gain  or  loss.  This  practical  expedient  is  only  applied  where  the  change  to  the  contractual  cash
flows is necessary as a direct consequence of the reform and the new basis for determining the contractual
cash flows is economically equivalent to the previous basis. 

For  additional  changes  made  to  the  basis  for  determining  the  contractual  cash  flows  of  a  financial
instrument to those required by the reform, the practical expedient is applied first, after which the normal
IFRS 9 requirements for modifications of financial instruments is applied. 

Hedge accounting 
The  IAS  39  requirements  in  respect  of  hedge  accounting  have  been  amended  in two phases. The Phase 1
amendments,  which  were  adopted  by  the  Group  in  2019,  provide  relief  to  the  hedge  accounting
requirements prior to changing a hedge relationship due to the interest rate benchmark reform. The Phase
2 amendments provide relief when changes are made to hedge relationships as a result of the interest rate
benchmark  reform.  The  Group  may  apply  the  following  reliefs  where  changes  are  made  to  hedge
relationships as a result of the BMR reform:











Under  a  temporary  exception,  changes to  the  hedge  designation  and  hedge  documentation  due
to  the  interest  rate  benchmark  reform  would  not  constitute  the  discontinuation  of  the  hedge
relationship nor the designation of a new hedging relationship. 
In respect of the retrospective hedge effectiveness assessment, the Group may elect on a hedge-
by-hedge  basis  to  reset  the  cumulative  fair  value  changes  to  zero  when  the  exception  to  the
retrospective  assessment  ends  (Phase  1  relief).  Any  hedge  ineffectiveness  will  continue  to  be
measured and recognised in full in profit or loss. 
Amounts  accumulated  in  the  cash  flow  hedge  reserve  would  be  deemed  to  be  based  on  the
alternative benchmark rate (on which the hedge future cash flows are determined) when there is
a change in basis for determining the contractual cash flows.
For  hedges  of  groups  of  items  (such  as  those  forming  part  of  a  macro  cash  flow  hedging
strategy),  the  amendments  provide  relief  for  items  within  a  designated  group  of  items  that  are
amended for changes directly required by the reform. 

In  respect  of  whether  a  risk  component  of  a  hedged  item  is  separately  identifiable,  the
amendments  provide  temporary  relief  to  entities  to  meet  this  requirement  when  an  alternative
risk  free  rate  (RFR)  financial  instrument  is  designated  as  a  risk  component.  These amendments
allow  entities  upon  designation  of  the  hedge  to  assume  that  the  separately  identifiable
requirement  is  met  if  the  entity  reasonably  expects  the  RFR  risk  will  become  separately
identifiable within the next 24 months. This relief applies to each RFR on a rate-by-rate basis and
starts when the entity first designates the RFR as a non-contractually specified risk component. 

These amendments did not have a material impact on the results and financial position of the Group during
the year ended 31 December 2021. Please refer to Note 46 for further information.

61

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

2.2

Summary of significant accounting policies (continued)

Accounting policies and changes in accounting policies and disclosures (continued)

2.2.1

New and amended standards and interpretations (continued)

IFRS 4: Insurance Contracts – Extension of the Temporary Exemption from Applying IFRS 9 (amendments)
The IASB published the amendments to IFRS 4 'Extension of the Temporary Exemption from Applying IFRS
9' to defer the fixed expiry date of the amendment to annual periods beginning on or after 1 January 2023.
The amendments did not have a material impact on the results and financial position of the Group.

IFRS 16: Leases COVID-19 Related rent concessions (amendment)
The IASB published 'amendments to IFRS 16 covering COVID-19-Related Rent Concessions’. These provide
lessees  with  an  exemption  from  assessing  whether  a  COVID-19  related  rent  concession  is  a  lease
modification. The amendment was effective for annual reporting periods beginning on or after 1 June 2020.
The amendments did not have a material impact on the results and financial position of the Group.

2.3

Standards and Interpretations that are issued but not yet effective

2.3.1

Standards and Interpretations issued by the IASB and adopted by the EU

IFRS 17: Insurance Contracts (including Amendments to IFRS 17 issued on 25 June 2020) 
The  standard  is  effective  for  annual  periods  beginning  on  or  after  1  January  2023  with  earlier  application
permitted.  IFRS  17  replaces  IFRS  4  and  it  establishes  principles  for  the  recognition,  measurement,
presentation and disclosure of insurance contracts issued. It also requires similar principles to be applied to
reinsurance  contracts  held  and  investment  contracts  with  discretionary  participation  features  issued.  The
objective  is  to  ensure  that  entities  provide  relevant  information  in  a  way  that  faithfully  represents  those
contracts. This information gives a basis for users of financial statements to assess the effect that contracts
within the scope of IFRS 17 have on the financial position, financial performance and cash flows of an entity.
IFRS 17 divides insurance contracts into groups and it will recognise and measure at a risk-adjusted present
value  of  the  future  cash  flows  plus  an  amount  representing  the  unearned  profit  in  the  group  of  contracts
(the  contractual  service  margin).  It  also  recognises  profit  from  a  group  of  insurance  contracts  over  the
period the entity provides insurance coverage and as the entity is released from risk. If a group of contracts
is  expected  to  be  onerous over the remaining coverage period, an entity recognises the loss immediately.
The standard contains a core measurement approach, the 'general model', as well as an adaptation of the
general  model,  the  'variable  fee  approach'  that  should  be  applied  to  certain  types  of  contracts  with  direct
participation features. If certain criteria are met, an entity may apply a simplified measurement approach,
the 'premium allocation approach', which allows an entity to measure the amount of remaining coverage by
allocating  the  premium  over  the  coverage  period  (mainly  applicable  for  non-life  contracts  with  up  to  one-
year coverage). 

The  Group  is  in  the  process  of  implementing  IFRS  17  and  is  assessing  the  impact  of  the  standard  on  its
results  and  financial  position.  Industry  practice  and  interpretation  of  the  standard  are  still  developing  and
therefore, the likely financial impact of its implementation remains uncertain. However, the Group has the
following  expectations  as  to  the  impact  of  the  standard  compared  with  the  current  accounting  policy  for
insurance contracts: 





Under  IFRS  17,  there  will  be  no  present  value  of  in-force  life  insurance  business  (‘PVIF’)  asset
recognised.  Instead  the  estimated  future  profit  will  be  included  in  the  measurement  of  the
insurance  contract  liability  as  the  contractual  service  margin  (‘CSM’),  representing  unearned
profit, and this will be gradually recognised in revenue as services are provided over the duration
of  the  insurance  contract.  While  the  profit  over  the  life  of  an  individual  contract  will  be
unchanged, its emergence will be later under IFRS 17. The PVIF asset will be eliminated to equity
on  transition,  together  with  other  adjustments  to  assets  and  liabilities  to  reflect  IFRS  17
measurement requirements  and  any  consequential  amendments to  financial  assets  in  the scope
of IFRS 9. 
IFRS  17  requires  increased  use  of  current  market  values  in  the  measurement  of  insurance
liabilities.  Changes  in  market  conditions  for  certain  products  measured  under  the  general
measurement  approach  are  immediately  recognised  in  profit  or  loss,  while  changes  in  market
conditions  for  other  products  measured  under  the  variable  fee  approach  are  included  in  the
measurement of CSM. 

62

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

2.3

Summary of significant accounting policies (continued)

Standards and Interpretations that are issued but not yet effective (continued)

2.3.1

Standards and Interpretations issued by the IASB and adopted by the EU (continued)





In  accordance  with  IFRS  17,  directly  attributable  costs  will  be  incorporated  in  the  CSM  and
recognised  in  the  results  of  insurance  services  as  a  reduction  in  reported  revenue,  as  profit  is
recognised  over  the  duration  of  insurance  contracts.  Costs  that  are  not  directly  attributable  will
remain  in  operating  expenses.  This  will  result  in  a  reduction  in  reported  operating  expenses
compared with the current accounting policy.
For  non-life  insurance  business,  where  risks  under  such  policies  usually  cover  a  period  of  12
months,  the  Group  is  expected  to  apply  mainly  the  simplified  measurement  model,  i.e.  the
'premium  allocation  approach',  which  allows  an  entity  to  measure  the  amount  of  remaining
coverage by allocating the premium over the coverage period.

IFRS 16: Leases COVID-19-Related Rent Concessions beyond 30 June 2021 (amendment)
The amendment increases the scope of COVID-19-related rent concessions (amendment to IFRS 16 issued
in  May  2020),  which  provides  lessees  with  an  exemption  from  assessing  whether  rent  concessions  that
occur  as  a  direct  consequence  of  the  COVID-19  pandemic  and  meet  specified  conditions  are  lease
modifications  and,  instead,  to  account  for  those  rent  concessions  as  if  they  were  not  lease  modifications.
The amendment increases the eligibility period for the application of the exemption by 12 months from 30
June 2021 to 30 June 2022. The amendment is effective for annual reporting periods beginning on or after 1
April 2021, with early application permitted. The Group does not expect this amendment to have a material
impact on its results and financial position.

IFRS 3: Business Combinations (amendments)
The  IASB  has  published  'Reference  to  the  Conceptual  Framework  (Amendments  to  IFRS  3)'  with
amendments  to  IFRS  3  'Business  Combinations'  that  update  an  outdated  reference  in  IFRS  3  without
significantly  changing  the  accounting  requirements  for  business  combinations.  The  amendments  are
effective  for  annual  periods  beginning  on  or  after  1  January  2022,  with  earlier  application  permitted  if  an
entity  also  applies  all  other  updated  references  (published  together  with  the  updated  Conceptual
Framework) at the same time or earlier. The Group does not expect these amendments to have a material
impact on its results and financial position. 

IAS 16: Property, Plant and Equipment – Proceeds before Intended Use (amendments)
The  amendments  to  the  standard  prohibit  an  entity  from  deducting  from  the  cost  of  an  item  of  property,
plant and equipment any proceeds from selling items produced while bringing that asset to the location and
condition necessary for it to be capable of operating in the manner intended by management. Instead, an
entity recognises the proceeds from selling such items, and the cost of producing those items, in profit or
loss.  They  are  effective  for  annual  periods  beginning  on  or  after  1  January  2022,  with  earlier  application
permitted.  An  entity  will  apply  the  amendments  retrospectively  only  to  items  of  property,  plant  and
equipment that are brought to the location and condition necessary for them to be capable of operating in
the  manner  intended  by  management  on  or  after  the  beginning  of  the  earliest  period  presented  in  the
financial  statements  in  which  the  entity  first  applies  the  amendments.  The  Group  does  not  expect  these
amendments to have a material impact on its results and financial position. 

IAS  37:  Provisions,  Contingent  Liabilities  and  Contingent  Assets  –  Onerous  Contracts  –  Cost  of  Fulfilling  a
Contract (amendments)
The changes in Onerous Contracts — Cost of Fulfilling a Contract specify that the ‘cost of fulfilling’ a contract
comprises the ‘costs that relate directly to the contract’. Costs that relate directly to a contract can either be
incremental costs of fulfilling that contract (examples would be direct labour, materials) or an allocation of
other costs that relate directly to fulfilling contracts (an example would be the allocation of the depreciation
charge  for  an  item  of  property,  plant  and  equipment  used  in  fulfilling  the  contract).  The  amendments are
effective  for  annual  periods  beginning  on  or  after  1  January  2022,  with  earlier  application  permitted.  The
Group does not expect these amendments to have a material impact on its results and financial position. 

Annual Improvements to IFRS Standards 2018–2020 Cycle
Annual Improvements to IFRS Standards 2018–2020 Cycle makes amendments to the following standards:



IFRS  1  First-time  Adoption  of  International  Financial  Reporting  Standards:  the  amendment
permits a subsidiary that applies IFRS 1 to measure cumulative translation differences using the
amounts reported by its parent, based on the parent’s date of transition to IFRSs.

63

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

2.3

Summary of significant accounting policies (continued)

Standards and Interpretations that are issued but not yet effective (continued)

2.3.1

Standards and Interpretations issued by the IASB and adopted by the EU (continued)







IFRS  9  Financial  Instruments:  the  amendment  clarifies  which  fees  an  entity  includes  when  it
applies the ‘10 per cent’ test of IFRS 9 in assessing whether to derecognise a financial liability. An
entity  includes  only  fees  paid  or  received  between  the  entity  (the  borrower)  and  the  lender,
including fees paid or received by either the entity or the lender on the other’s behalf.
IFRS 16 Leases: the amendment to Illustrative Example 13 accompanying IFRS 16 removes from
the  example  the  illustration  of  the  reimbursement  of  leasehold  improvements  by  the  lessor  in
order  to  resolve  any  potential  confusion  regarding  the  treatment  of  lease  incentives  that  might
arise because of how lease incentives are illustrated in that example.
IAS  41  Agriculture:  the  amendment  removes  the  requirement  of  IAS  41  for  entities  to  exclude
taxation  cash  flows  when  measuring  the  fair  value  of  a  biological  asset  using  a  present  value
technique, which ensures consistency with the requirements in IFRS 13.

The amendments to IFRS 1, IFRS 9 and IAS 41 are all effective for annual periods beginning on or after 1
January  2022,  with  earlier  application  permitted,  whereas  the  amendment  to  IFRS  16  only  regards  an
illustrative example. The Group does not expect these amendments to have a material impact on its results
and financial position.  

2.3.2

Standards and Interpretations issued by the IASB but not yet adopted by the EU

IAS  1  Presentation  of  Financial  Statements:  classification  of  Liabilities  as  Current  or  Non-current
(amendments)
The  IASB  issued  amendments  to  IAS  1  Presentation  of  Financial  Statements (the  amendments)  to  specify
the  requirements  for  classifying  liabilities  as  current  or  non-current.  The  amendments  clarify:  (a)  what  is
meant by a right to defer settlement, (b) that a right to defer must exist at the end of the reporting period
and (c) that classification is unaffected by the likelihood that an entity will exercise its deferral right. Terms
of  a  liability  that  could,  at  the  option  of  the  counterparty,  result  in  its  settlement  by  the  transfer  of  the
entity’s  own  equity  instruments  do  not  affect  its  classification  as  current  or  non-current  if,  the  entity
classifies  the  option  as  an  equity  instrument,  recognising  it  separately  from  the  liability  as  an  equity
component of a compound financial instrument. The amendments are effective for annual periods beginning
on  or  after  1  January  2023,  with  earlier  application  permitted.  The  Group  does  not  expect  these
amendments to have a material impact on its results and financial position.

IAS 1 Presentation of Financial Statements and IFRS Practice Statement 2: Disclosure of Accounting policies
(amendments)
The amendments to IAS 1 require companies to disclose their material accounting policy information rather
than  their  significant accounting policies. The amendments to IFRS Practice Statement 2 provide guidance
on how to apply the concept of materiality to accounting policy disclosures.  The amendments are effective
for  annual  reporting  periods  beginning  on  or  after  1  January  2023,  with  early  application  permitted.  The
Group does not expect these amendments to have an impact on its results and financial position.

IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors: Definition of Accounting Estimates
(amendments) 
The amendments introduce the definition of accounting estimates and include other amendments to IAS 8
to  help  entities  distinguish  changes  in  accounting  estimates  from  changes  in  accounting  policies.  The
amendments  are  effective  for  annual  reporting  periods  beginning  on  or  after  1  January  2023,  with  early
application  permitted.    The  Group  does  not  expect  these  amendments  to  have  a  material  impact  on  its
financial results and financial position.

IAS  12  Income  Taxes:  Deferred  Tax  related  to  Assets  and  Liabilities  arising  from  a  Single  Transaction
(amendments)
The  amendments  require  companies  to  recognise  deferred  tax  on  transactions  that,  on  initial  recognition,
give rise to equal amounts of taxable and deductible temporary differences. The proposed amendments will
typically  apply  to  transactions  such  as  leases  for  the  lessee  and  decommissioning  obligations.  The
amendments  are  effective  for  annual  reporting  periods  beginning  on  or  after  1  January  2023,  with  early
application  permitted.  The  Group  does  not  expect  these  amendments  to  have  a  material  impact  on  its
results and financial position.

64

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

2.3

Summary of significant accounting policies (continued)

Standards and Interpretations that are issued but not yet effective (continued)

2.3.2
(continued)

Standards  and  Interpretations  issued  by  the  IASB  but  not  yet  adopted  by  the  EU

IFRS  17  Insurance  contracts:  Initial  application  of  IFRS  17  and  IFRS  9  -  comparative  information
(amendments)
The amendment is a transition option relating to comparative information about financial assets presented
on initial application of IFRS 17. The amendment is aimed at helping entities to avoid temporary accounting
mismatches between financial assets and insurance contract liabilities, and therefore improve the usefulness
of  comparative  information  for  users  of  financial  statements.  IFRS  17  incorporating  the  amendment  is
effective  for  annual  reporting  periods  beginning  on  or  after  1  January  2023.  The  Group  is  analysing  the
potential impact as part of its IFRS 17 implementation project.

2.4

Basis of consolidation

The Consolidated Financial Statements comprise the Consolidated Financial Statements of the Group as at
and for the year ended 31 December 2021. The financial statements of the subsidiaries are prepared as of
the same reporting date as that of the Company, using consistent accounting policies.

Subsidiaries are fully consolidated from the date on which control is transferred to the Group. Specifically,
the Group controls an investee only if the Group has:






power  over  an  investee  (i.e.  existing  rights  that  give  it  the  current ability to direct the relevant
activities of the investee)
exposure, or rights, to variable returns from its involvement with the investee
the ability to use its power over the investee to affect its returns.

Generally,  there  is  a  presumption  that  a  majority  of  voting  rights  results  in  control.  To  support  this
presumption  and  when  the  Group  has  less  than  a  majority  of  the  voting  rights  of  an  investee,  the  Group
considers all relevant facts and circumstances in assessing whether it has power over an investee including
any  contractual  arrangements  with  the  other  vote  holders,  rights  arising  from  other  contractual
arrangements, and the Group’s voting and potential voting rights.

The Group re-assesses whether or not it controls an investee if facts indicate that there are changes to any
of the three elements of control.

Assets, liabilities, income and expenses of subsidiaries acquired or disposed of during the year are included
in  the  Consolidated  Financial  Statements  from  the  date  of  acquisition  or  up  to  the  date  of  disposal,
respectively. Profit or loss and each component of other comprehensive income (OCI) are attributed to the
equity holders of the parent of the Group and to the non-controlling interests, even if this results in the non-
controlling interests having a deficit balance. Non-controlling interests represent the portion of profit or loss
and  net  assets  not  held  by  the  Group,  directly  or  indirectly.  The  non-controlling  interests  are  presented
separately in the consolidated income statement and within equity from the Company owners’ equity. 

All intra-group balances and transactions are eliminated on consolidation.

A change in the ownership interest of a subsidiary, without loss of control, is accounted for as a transaction
between the owners, which affects equity. As a result, no goodwill arises nor any gain/loss is recognised in
the consolidated income statement from such transactions. The foreign exchange differences which relate to
the  share  of  non-controlling  interests  being  sold/acquired  are  reclassified  between  the  foreign  currency
reserve and non-controlling interests.

65

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

2.5

Summary of significant accounting policies (continued)

Business combinations

Business  combinations  are  accounted  for  using  the  acquisition  method.  The  cost  of  an  acquisition  is
measured as the aggregate of the consideration transferred, measured at the acquisition date fair value and
the amount of any non-controlling interests in the acquiree. For each business combination the Group elects
whether to measure the non-controlling interests in the acquiree at fair value or at the proportionate share
of the acquiree’s identifiable net assets. Any excess of the cost of acquisition over the Group’s share of the
fair  values  of  the  identifiable  net  assets  acquired  is  recognised  as  goodwill  on  the  consolidated  balance
sheet.  Where  the  Group’s  share of  the  fair  values  of  the  identifiable net assets is greater than the cost of
acquisition  (i.e.  negative  goodwill),  the  difference  is  recognised  directly  in  the  consolidated  income
statement  in  the  year  of  acquisition.  Acquisition  related  costs  are  expensed  as  incurred  and  included  in
other operating expenses. 

If the business combination is achieved in stages, the previously held equity interest is remeasured at fair
value and any resulting gain or loss is recognised in the consolidated income statement.

When the Group acquires a business, it assesses the financial assets and liabilities assumed for appropriate
classification  and  designation  in  accordance  with  contractual terms, economic circumstances and pertinent
conditions as at the acquisition date.

2.6

Investments in associates and joint ventures

An associate is an entity over which the Group has significant influence.  Significant influence is the power
to  participate  in  the  financial  and  operating  policy  decisions  of  the  investee,  but  is  not  control  or  joint
control over those policy decisions.

A  joint  venture  is  a  type  of  joint  arrangement  whereby  the  parties  that  have  joint  control  of  the
arrangement  have  rights  to  the  net  assets  of  the  joint  venture.  Joint  control  is  the  contractually  agreed
sharing of control of an arrangement, which exists only when decisions about the relevant activities require
unanimous consent of the parties sharing control.

The considerations made in determining significant influence or joint control are similar to those necessary
to determine control over subsidiaries.

In  the  Consolidated  Financial  Statements,  the  Group’s  investments  in  associates  and  joint  ventures  are
accounted for using the equity method of accounting.  

Under  the  equity  method,  the  investment  in  an  associate  or  a  joint  venture  is  carried  in  the  consolidated
balance sheet at cost plus post-acquisition changes in the Group’s share of the net assets of the associate
or  joint  venture.  The  Group’s  share  of  the  results  of  the  associate  or  joint  venture  is  included  in  the
consolidated income statement.  Losses of the associate or joint venture in excess of the Group’s cost of the
investment  are  recognised  as  a  liability  only  when  the  Group  has  incurred  obligations  on  behalf  of  the
associate  or  joint  venture.  Goodwill  relating  to  an  associate  or  joint  venture  is  included  in  the  carrying
amount of the investment and is not tested for impairment separately.  

Any excess of the Group’s share of the net fair value of the associate’s or joint venture’s identifiable assets
over  the  cost  of  the  investment  (i.e.  negative  goodwill)  is  included  as  income  in  the  determination  of  the
Group’s  share  of  the  associate’s  or  joint  venture’s  profit  or  loss  in  the  period  in  which  the  investment  is
acquired.  The aggregate of the Group’s share of profit or loss of an associate or a joint venture is shown on
the face of the consolidated income statement and represents profit or loss before tax. The associated tax
charge is disclosed in income tax.

The  Group  recognises  its  share of  any  changes in  the  equity  of  the  associate  or the joint venture through
the consolidated statement of changes in equity. Profits and losses resulting from transactions between the
Group  and  the  associate  or  the  joint  venture  are  eliminated  to  the  extent  of  the  Group’s  interest  in  the
associate or the joint venture.

The Group applies equity accounting only up to the date an investment in associates or joint ventures meets
the  criteria  for  classification  as  held  for  sale.  From  then  onwards,  the  investment  in  associates  or  joint
ventures is measured at the lower of its carrying amount and fair value less costs to sell.

The financial statements of the associates or joint ventures are prepared as of the same reporting date as
that of the Company, using consistent accounting policies.

66

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

2.7

Summary of significant accounting policies (continued)

Foreign currency translation

The  Consolidated  Financial  Statements are presented in Euro (€), which is the functional and presentation
currency of the Company and its subsidiaries in Cyprus.  Each overseas branch or subsidiary of the Group
determines  its  own  functional  currency  and  items  included  in  the  financial  statements  of  each  entity  are
measured using that functional currency. The Group uses the direct method of consolidation and on disposal
of  a  foreign  operation,  the  gain  or  loss  that  is  reclassified  to  profit  or  loss  reflects  the  amount  that  arises
from using this method.

2.7.1

Transactions and balances

Transactions in foreign currencies are recorded using the functional currency rate of exchange ruling at the
date of the transaction.  

Monetary  assets  and  liabilities  denominated  in  foreign  currencies  are  translated  at  the  functional  currency
rate of exchange ruling at the reporting date. All differences are taken to ‘Net foreign exchange gains’ in the
consolidated income statement, with the exception of differences on foreign currency assets/liabilities that
provide  a  hedge  against  the  net  investments  in subsidiaries and overseas branches. These differences are
recognised in other comprehensive income in the ‘Foreign currency translation reserve’ until the disposal or
liquidation  of  the  net  investment,  at  which  time  the  cumulative  amount  is  reclassified  to  the  consolidated
income statement.

Non-monetary  items  that  are  measured  at  historic  cost  in  a  foreign  currency  are  translated  using  the
exchange rates ruling as at the dates of the initial transactions.  Non-monetary items measured at fair value
in  a  foreign  currency  are  translated  using  the  exchange  rates  ruling  at  the  date  when  the  fair  value  is
determined.

2.7.2

Subsidiary companies and branches

At  the  reporting  date,  the  assets  and  liabilities  of  subsidiaries  (including  special  purpose  entities  that  the
Group  consolidates)  and  branches  whose  functional  currency  is  other  than  the  Group’s  presentation
currency  are  translated  into  the  Group’s  presentation  currency  at  the  rate  of  exchange  ruling  at  the
reporting date, and their income statements are translated using the average exchange rates for the year.  

Foreign  exchange  differences  arising  on  translation  are  recognised  in  other  comprehensive  income  in  the
‘Foreign currency translation reserve’.  On disposal or liquidation of a subsidiary or branch, the cumulative
amount of the foreign exchange differences relating to that particular overseas operation, is reclassified to
the consolidated income statement as part of the profit/loss on disposal/dissolution of subsidiaries.

2.8

Segment reporting

Operating  segments  are  reported  in  a  manner  consistent  with  the  internal  reporting  provided  to  the  chief
operating  decision-maker.  The  chief  operating  decision-maker  is  the  person  or  group  of  persons  that
allocate resources to and assess the performance of the operating segments.  

The chief operating decision-maker is the Group Executive Committee. 

2.9

Turnover

Group turnover as presented in the Consolidated Income Statement is analysed in Note 6.

2.10

Revenue from contracts with customers

The Group recognises revenue when control of the promised goods or services is transferred to customers
in return of an amount that reflects the consideration to which the Group expects to be entitled in exchange
for those goods or services. The revenue recognition model applies the following five steps:







Step 1: Identify the contract(s) with a customer
Step 2: Identify the performance obligations in the contract
Step 3: Determine the transaction price
Step 4: Allocate the transaction price to the performance obligations in the contract
Step 5: Recognise revenue when (or as) the Group satisfies a performance obligation.

67

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.10

Revenue from contracts with customers (continued)

The performance obligation notion in effect represents a promise in a contract with a customer to transfer
to  the  customer  either:  (a)  a  good  or  service  (or  a  bundle  of  goods  or  services)  that  is  distinct;  or  (b)  a
series  of  distinct  goods  or  services  that  are  substantially  the  same  and  that  have  the  same  pattern  of
transfer to the customer.

Contract balances
A  contract  asset  is  the  right  to  consideration  in  exchange for  services  transferred to the customer.  If the
Group  performs  by  transferring  services  to  a  customer  before  the  customer  pays  consideration  or  before
payment is due, a contract asset is recognised for the earned consideration that is conditional.

Receivables  are  recorded  where  the  Group  provides  services  to  clients,  consideration  is  due  immediately
upon  satisfaction  of  a  point  in  time  service  or  at  the  end  of  a  prespecified  period  for  an  over  the  time
service. It is the Group’s right to an amount of consideration that is unconditional (i.e. only the passage of
time  is  required  before  payment  of  the  consideration  is  due).  The  initial  recognition  and  subsequent
measurement of such receivables is disclosed in Notes 2.15 to 2.19.

Contract  liabilities  relate  to  payments  received  from  customers  where  the  Group  is  yet  to  satisfy  its
performance obligation.  Contract  liabilities  are  recognised  as revenue when the Group performs under the
contract.

Contract  assets  and  receivables  are  recorded  within  ‘Prepayments,  accrued  income  and  other  assets’  and
contract  liabilities  within  ‘Accruals,  deferred  income,  other  liabilities  and  other  provisions’  in  the
consolidated balance sheet.

2.10.1 Fee and commission income

The  Group  earns fee income from a diverse range of services it provides to its clients. Fee income can be
divided into two broad categories: 





fees  earned  from  services  that  are  provided  over  a  certain  period  of  time,  such  as  asset  or
portfolio management, custody services and certain advisory services; and
fees earned from point in time services such as executing transactions and brokerage fees (e.g.
securities and derivative execution and clearing).

Over time services
For fees earned from services that are provided over a certain period of time revenue is recognised pro-rata
over the service period, provided the fees are not contingent on successfully meeting specified performance
criteria  that  are  beyond  the  control  of  the  Group.  Costs  to  fulfil  over  time  services  are  recorded  in  the
consolidated income statement immediately, because such services are considered to be a series of services
that are substantially the same from day to day and have the same pattern of transfer. 

Point in time services
For fees earned from providing transaction-type services, revenue is recognised when the service has been
completed, provided such fees are not subject to refund or another contingency beyond the control of the
Group.  Incremental costs to fulfil services provided at a point in time are typically incurred and recorded at
the  same  time  as  the  performance  obligation  is  satisfied  and  revenue  is  earned,  and  are  therefore  not
recognised as an asset, e.g. brokerage commissions. 

Fee and commission income is measured based on consideration specified in a legally enforceable contract
with  a  customer,  excluding  amounts  such  as  taxes  collected  on  behalf  of  third  parties.  Consideration  can
include  both  fixed  and  variable  amounts.  Variable  consideration  includes  refunds,  discounts  and  other
amounts that are contingent on the occurrence or non-occurrence of a future event. Variable consideration
that is contingent on an uncertain event can only be recognised to the extent that it is highly probable that
a significant reversal in the amount of cumulative revenue for a contract will not occur.

2.10.2 Dividend income

Dividend  income  is  recognised  in  the  consolidated  income  statement  when  the  Group’s  right  to  receive
payment is established i.e. upon approval by the general meeting of the shareholders. 

68

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.10

Revenue from contracts with customers (continued)

2.10.3 Rental income

Rental  income  from  investment  properties  and  stock  of  property  is  accounted  for  on  a  straight-line  basis
over the period of the lease and is recognised in the consolidated income statement in ‘Other income’. 

2.10.4 Gains on disposal of investment property

Gains  on  disposal  of  investment  property  are  recognised  in  the  consolidated  income  statement  in  ‘Net
gains/(losses) from revaluation and disposal of investment properties’ when the buyer accepts delivery and
the control of the property is transferred to the buyer. 

2.10.5 Gains on disposal of stock of property

Gains on disposal of stock of property are recognised in the consolidated income statement when the buyer
accepts delivery and the control of the property is transferred to the buyer.

2.11

Recognition of interest income/expense and income/expense similar to interest 

The  Group  calculates  interest  income/expense  by  applying  the  effective  interest  rate  (EIR)  to  the  gross
carrying  amount  of  financial  assets,  unless  the  asset  is  credit-impaired.  For  financial  assets  and  financial
liabilities measured at FVPL which accrue interest, the Group follows the principles of the effective interest
method with the only difference being the treatment of fees that are integral to the financial asset/financial
liabilities.  That  is,  for  financial  assets  and  financial  liabilities  classified  at  FVPL  the  fees  are  recognised  as
revenue or expense when the instrument is initially recognised and not as part of the EIR calculation.

When  a  financial  asset  becomes  credit-impaired  and  is  therefore  classified  as  Stage  3,  interest  income  is
calculated by applying the EIR to the amortised cost of the financial asset, being the gross carrying amount
of the financial asset less any loss allowance.  If the financial asset cures and is no longer credit-impaired,
the  Group  reverts  to  calculating  interest  income  on  the  gross  carrying  amount.  In  such  cases,  the  Group
unwinds the discount on the expected credit losses (ECL) through the 'Credit losses to cover credit risk on
loans and advances to customers' line in the consolidated income statement.

Interest  income on purchased or originated credit-impaired (POCI) financial assets is recognised using the
credit adjusted effective interest rate (CAEIR) calculated at initial recognition. The CAEIR is applied on the
amortised  cost  of  the  financial  asset,  being  the  gross  carrying  amount  of  the  financial  asset  less  any  loss
allowance. 

Interest income from financial assets at amortised cost and financial assets at FVOCI are presented within
the caption ‘Interest income’, while interest income on financial instruments at FVPL is presented within the
caption  ‘Income  similar  to  interest  income’  in  the  consolidated  income  statement.  Interest  expense  on
financial liabilities at amortised cost is presented within the caption ‘Interest expense’, with interest expense
on  financial  instruments  at  FVPL  presented  within  the  caption  ‘Expense  similar  to  interest  expense’  in  the
consolidated income statement.  All form part of the ‘Net interest income’. 

The Group has funding from central banks with negative interest rates. The Group classifies the interest on
these liabilities within interest income. Negative interest on financial liabilities is disclosed in Note 7.

The  Group  holds  loans  and  advances  to  banks  and  central  banks  with  negative  interest  rates.  The  Group
classifies  the  interest  on  these  assets  within  interest  expense.  Negative  interest  on  financial  assets  is
disclosed in Note 8.

The effective interest rate method 

Interest income and expense are recognised in the consolidated income statement by applying the effective
interest rate (EIR) for all financial instruments measured at amortised cost and debt instruments at FVOCI. 

The EIR is the rate that exactly discounts estimated future cash payments or receipts through the expected
life of the financial instrument to the gross carrying amount of the financial asset or the amortised cost of
the financial liability.

69

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.11
(continued)

Recognition  of  interest  income/expense  and  income/expense  similar  to  interest

The EIR, and therefore the amortised cost of the asset, is calculated by taking into account any discount or
premium on acquisition, fees and costs that are an integral part of the EIR. Fees and incremental costs that
are  directly  attributable  to  loans  and  advances  to  customers  are  also  deferred  and  amortised  as  part  of
interest income using the effective interest rate method.

For floating-rate financial instruments, periodic re-estimation of cash flows to reflect the movements in the
market  rates  of  interest  also  alters  the  EIR,  but  when  instruments  were  initially  recognised  at  an  amount
equal to the principal, re-estimating the future interest payments does not significantly affect the carrying
amount of the asset or the liability.

The  carrying  amount  of  a  financial  asset  or  liability  is  adjusted  if  the  Group  revises  its  estimates  of
payments  or  receipts.  The  adjusted  carrying  amount  is  calculated  based  on  the  original  effective  interest
rate  and  the  change  in  carrying  amount  is  recorded  in  ‘Net  gains/(losses)  on  financial  instrument
transactions'  for debt securities, or in ‘Changes in expected cash flows’ component of the 'Credit losses to
cover credit risk on loans and advances to customers' for loans and advances to customers.

2.12

Retirement benefits

The Group operates both defined contribution and defined benefit retirement plans.  

Defined contribution plans
The Group recognises obligations in respect of the accounting period in the consolidated income statement.
Any unpaid contributions at the reporting date are included as a liability.

Defined benefit plans
The  cost  of  providing  benefits  for  defined  benefit  plans  is  estimated  separately  for  each  plan  using  the
Projected Unit Credit Method of actuarial valuation. 

The defined benefit asset or liability comprises the present value of the defined benefit obligations (using a
discount rate based on high quality corporate bonds), reduced by the fair value of plan assets out of which
the  obligations  are  to  be  settled.  Plan  assets  are  assets  that  are  held  by  a  funded  plan  or  qualifying
insurance policies.  Any  net  defined  benefit  surplus  is  limited  to  the  present  value of available refunds and
reductions  in  future  contributions  to  the  plan.  Fair  value  is  based  on  market  price  information  and  in  the
case of quoted securities it is the published bid price.  

The  net  charge  to  the  consolidated  income  statement  mainly  comprises  the  service  costs  and  the  net
interest on the net defined benefit asset or liability, and is presented in staff costs.  Service costs comprise
current service costs, past-service costs, gains and losses or curtailments and non-routine settlements.  Re-
measurements, comprising actuarial gains and losses, the effect of the asset ceiling (excluding net interest),
and  the  return  on  plan  assets  (excluding  net  interest),  are  recognised  immediately  on  the  consolidated
balance sheet with a corresponding debit or credit in other comprehensive income.  Re-measurements are
not reclassified to profit or loss in subsequent periods.

Actuarial gains and losses comprise experience adjustments (the effects of differences between the previous
actuarial  assumptions  and  what  has  actually  occurred),  as  well  as  the  effects  of  changes  in  actuarial
assumptions.  

2.13

Tax

Current income tax and deferred tax
Tax on income is provided in accordance with the fiscal regulations and rates which apply in the countries
where  the  Group  operates  and  is  recognised  as  an  expense  in  the  period  in  which  the  income  arises.
Deferred tax is provided using the liability method. Current income tax assets and liabilities are measured
at  the  amount  expected  to  be  recovered  from  or  paid  to  the  tax  authorities.  Current  income  tax  and
deferred tax relating to items recognised directly in equity is recognised directly in equity.

70

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.13

Tax (continued)

Deferred tax liabilities are recognised for all taxable temporary differences between the tax basis of assets
and  liabilities  and  their  carrying  amounts  at  the  reporting  date,  which  will  give  rise  to  taxable amounts in
future  periods.  Deferred tax  liabilities  are  recognised  for  all  taxable  temporary  differences associated  with
investments in subsidiary and associate companies and branches, except where the timing of the reversal of
the  temporary  differences  can  be  controlled  and  it  is  probable  that  the  temporary  differences  will  not
reverse in the foreseeable future.

Deferred tax assets are recognised for all deductible temporary differences and carry-forward of unutilised
tax losses to the extent that it is probable that taxable profit will be available, against which the deductible
temporary  differences  and  carry-forward  of  unutilised  tax  losses  can  be  utilised.  The  carrying  amount  of
deferred  tax  assets  is  reviewed  at  each  reporting  date  and  reduced  to  the  extent  that  it  is  no  longer
probable  that  sufficient  taxable  profit  will  be  available  to  utilise  all  or  part  of  the  deductible  temporary
differences or  tax  losses.  Unrecognised  deferred  tax assets are reassessed at each reporting date and are
recognised  to  the  extent  that  it  has  become  probable  that  future taxable profit will allow the deferred tax
asset to be recovered.

Deferred tax assets and liabilities are measured at the amount that is expected to be paid to or recovered
from  the  tax  authorities,  after  taking  into  account  the  tax rates and legislation that have been enacted or
substantially enacted by the reporting date. 

The  deferred  tax  assets  arising  from  specific  tax  losses  and  which  are  subject  to  the  Income  Tax  Law
Amendment 28  (I)  of 2019, are accounted for on the same basis as other deferred tax assets and can be
converted  into  tax  credits.  These  tax  losses  are  converted  into  11  equal  annual  instalments  and  each
instalment  can  be  claimed  as  a  deductible  expense  in  the  determination  of  the  taxable  income  for  the
relevant  year.  Any  amount  of  the  annual  instalment  not  utilised  is  converted  into  a  tax  credit  and  can  be
utilised in the tax year following the tax year to which this tax credit relates to. Any unutilised tax credit in
the relevant year is converted into a receivable from the Cyprus Government. Further details are disclosed
in Note 17.

Current and deferred tax assets and liabilities are offset when they arise from the same tax reporting entity
and relate to the same tax authority and when the legal right to offset exists.

Indirect Tax Value Added Tax (VAT)
Expenses and assets are recognised net of the amount of VAT, except:





when  the  VAT  incurred  on  a  purchase  of  assets  or  services  is  not  recoverable  from  the  tax
authorities, in which case, the VAT suffered is recognised as part of the cost of acquisition of the
asset or as part of the expense item, as applicable.
when  receivables and payables are stated with the amount of VAT charged. The amount of VAT
recoverable from, or payable to the tax authorities, is included as part of receivables or payables
in the consolidated balance sheet.

2.14

Financial instruments - initial recognition

2.14.1 Date of recognition

‘Balances with central banks’, ‘Loans and advances to banks’, ‘Loans and advances to customers’, ‘Deposits
by  banks’,  ‘Funding  from  central  banks’  and  ‘Customer  deposits’  are  recognised  when  cash  is  received  by
the  Group  or  advanced  to  the  borrowers.  All  other  financial  assets  and  financial  liabilities  are  initially
recognised on the trade date. Purchases or sales of financial assets, where delivery is required within a time
frame  established  by  regulations  or  by  market  convention,  are  also  recognised  on  the  trade  date,  i.e.  the
date that the Group commits to purchase or sell the asset. Derivatives are also recognised on a trade date
basis.

2.14.2 Initial recognition and measurement of financial instruments

The  classification  of  financial  assets  on  initial  recognition  depends  on  their  contractual  terms  and  the
business model for managing the instruments, as described in Note 2.15.

All  financial  instruments  are  measured  initially  at  their  fair  value  plus,  in  the  case  of  financial  assets  and
liabilities not measured at FVPL, any directly attributable incremental costs of acquisition or issue. 

71

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.14

Financial instruments - initial recognition (continued)

2.14.2 Initial recognition and measurement of financial instruments (continued)

When  the  fair  value  of  financial  instruments  at  initial  recognition  differs  from  the  transaction  price,  the
Group accounts for the Day 1 profit or loss, as described in Note 2.14.3 below.

2.14.3 Day 1 profit or loss

When the transaction price of the instrument differs from the fair value at origination and the fair value is
based on a valuation technique using only inputs observable in market transactions, the Group recognises
the  difference  between  the  transaction  price  and  fair  value  in  'Net  gains/(losses)  on  financial  instrument
transactions  and  disposal/dissolution  of  subsidiaries  and  associates'  caption.    In  the  cases,  where  the  fair
value  is  based  on  models  for  which  some  of  the  inputs  are  not  observable,  the  difference  between  the
transaction  price  and  the  fair  value  is  deferred  and  is  only  recognised  in  profit  or  loss  when  the  inputs
become observable, or when the instrument is derecognised. 

2.14.4 Measurement categories of financial assets and financial liabilities

Financial assets are measured either at amortised cost, FVOCI or FVTPL. 

The Group classifies and measures its derivatives and trading portfolios at FVPL. The Group may designate
financial  instruments  at  FVPL,  if  doing  so  eliminates  or  significantly  reduces  measurement  or  recognition
inconsistencies.  

Financial liabilities, other than loan commitments and financial guarantees are measured at amortised cost
or at FVPL when they are held for trading or relate to derivative instruments.

2.15

Classification and measurement of financial assets and financial liabilities

The  classification  and  measurement of  financial  assets  depends  on  how  these  are  managed as  part  of the
business models the Group operates under and their contractual cash flow characteristics (whether the cash
flows represent solely payments of principle and interest (SPPI)). 

Business model assessment
The  Group  assesses  the  business  model  at  a  portfolio  level.  The  portfolio  level  is  determined  at  the
aggregation level that reflects how the Group manages its financial assets and the business model is based
on observable factors which include: 









How  the  performance  of  the  business  model  and  the  financial  assets  held  within  that  business
model are evaluated and reported to the Group's key management personnel; 
The risks that affect the performance of the business model (and the financial assets held within
that business model) and, in particular, the way in which those risks are managed; 
How  managers  of  the  business  are  compensated  (for  example,  whether  the  compensation  is
based on the fair value of the assets managed or on the contractual cash flows collected); 
The  expected  frequency,  value  and  timing  of  sales  are  also  important  aspects  of  the  Group’s
assessment. 

If  cash  flows  after  initial  recognition  are  realised  in  a  way  that  is  different  from  the  Group’s  original
expectations,  the  Group  does  not  change  the  classification  of  the  remaining  financial  assets  held  in  that
business  model,  but  incorporates  such  information  when  assessing  newly  originated  or  newly  purchased
financial assets going forward.

Contractual cash flows characteristics test (SPPI assessment)
The  Group  assesses  whether  the  individual  financial  assets’  cash  flows  represent  solely  payments  of
principal and interest on the principal amount outstanding at origination (SPPI test).  

For  the  purposes  of  this  assessment,  principal  is  defined  as  the  fair  value  of  the  financial  asset  on  initial
recognition  and  may  change  over  the  life  of  the  financial  asset  (for  example,  if  there  are  repayments  of
principal or amortisation of the premium/discount).  

Interest  is  defined  as  consideration  for  the  time  value  of  money,  for  the  credit  risk  associated  with  the
principal amount outstanding during a particular period of time and for other basic lending risks and costs
(e.g. liquidity risk and administrative costs), as well as a profit margin. 

72

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.15

Classification and measurement of financial assets and financial liabilities (continued)

In assessing whether contractual cash flows are SPPI, the Group applies judgement and considers the terms
that  could  change  the  contractual  cash  flows  so  that  they  would  not  meet  the  condition  for  SPPI,  and  be
inconsistent  to  a  basic  lending  arrangement,  including:  (i)  contingent  and  leverage  features,  (ii)  interest
rates  which  are  beyond  the  control  of  the  Group  or  variable  interest  rate  consideration,  (iii)  features  that
could  modify  the  time  value  of  money,  (iv)  prepayment  and  extension  options,  (v)  non-recourse
arrangements, and (vi) convertibility features.  

Where  the  contractual  terms  of  a  financial  asset  introduce  a  more  than  de-minimis  exposure  to  risks  or
volatility that are inconsistent with a basic lending arrangement, the related financial asset will be measured
at FVPL. 

2.15.1 Derivative financial instruments

Derivatives  are  recorded  at  fair  value  and  classified  as  assets  when  their  fair  value  is  positive  and  as
liabilities  when  their  fair  value  is  negative.  Subsequently,  derivatives  are  measured  at  fair  value.
Revaluations  of  trading  derivatives  are  included  in  the  consolidated  income  statement  in  ‘Net  foreign
exchange  gains’  in  the  case  of  currency  derivatives  and  in  ‘Net  gains/(losses)  on  financial  instrument
transactions  and  disposal/dissolution  of  subsidiaries  and  associates’  in  the  case  of  all  other  derivatives.
Interest income and expense are included in the ‘Income similar to interest income’ and ‘Expense similar to
interest expense’ captions respectively in the consolidated income statement. 

An  embedded  derivative  is  a  component  of  a  hybrid  instrument  that  also  includes  a  non-derivative  host
contract with the effect that some of the cash flows of the combined instrument vary in a way similar to a
stand-alone derivative. 

For hybrid contracts where the host contract is a financial asset within the scope of IFRS 9, the classification
and  measurement  criteria  are  based  on  the  business  model  and  SPPI  assessment  as  described  in  the
classification of financial assets section of Note 2.15 and applied to the entire hybrid instrument.

Derivatives  embedded  in  financial  liabilities  and  non-financial  host  contracts,  are  treated  as  separate
derivatives  and  recorded  at  fair  value  if  their  economic  characteristics  and  risks  are  not  closely  related  to
those  of  the  host  contract,  and  the  host  contract  is  not  itself  measured  at  fair  value  with  revaluation
recognised  in  the  consolidated  income  statement.  The  embedded  derivatives  separated  from  the  host  are
carried at fair value, with revaluations recognised in ‘Net gains/(losses) on financial instrument transactions
and  disposal/dissolution  of  subsidiaries  and  associates’  in  the  consolidated  income  statement.  The  host
contract is accounted for in accordance with the relevant standards.

2.15.2 Financial assets measured at amortised cost

Financial assets are measured at amortised cost if they meet both of the following conditions: 





The  financial  asset  is  held  within  a  business  model  with  the  objective to hold financial assets in
order to collect contractual cash flows; 
The  contractual  terms  of  the  financial  asset  give  rise  on  specified  dates  to  cash  flows  that  are
SPPI on the principal amount outstanding. 

This classification relates to cash and balances with central banks, loans and advances to banks, loans and
advances  to  customers  that  pass  the  SPPI  test,  debt  securities  held  under  the  ‘Hold  to  collect’  business
model and other financial assets. 

After their initial recognition, financial instruments measured at amortised cost are measured at amortised
cost  using  the  effective interest rate method, less allowances for expected credit losses (ECL).  Amortised
cost  is  calculated  by  taking  into  account  any  discount  or  premium  on  acquisition  and  fees  that  are  an
integral  part  of  the  effective  interest  rate.  The  amortisation  is  included  in  ‘Interest  income’  in  the
consolidated  income  statement.  The  losses  arising  from  impairment  are  recognised  in  the  consolidated
income statement in ‘Credit losses to cover credit risk on loans and advances to customers’ in the case of
loans and advances to customers and in ‘Credit losses of other financial instruments’ for all other financial
instruments.

73

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.15

Classification and measurement of financial assets and financial liabilities (continued)

2.15.3 Debt instruments measured at FVOCI

Debt instruments are measured at FVOCI if they meet both of the following conditions: 





The  financial  asset  is  held  within  a  business  model  the  objective  of  which  is  achieved  by  both
collecting contractual cash flows and selling financial assets; 
The  contractual  terms  of  the  financial  asset  give  rise  on  specified  dates  to  cash  flows  that  are
SPPI on the principal amount outstanding. 

This classification relates to debt securities held under the ‘Hold to collect and sell’ business model that pass
the SPPI test. 

FVOCI  debt  instruments  are  subsequently  measured  at  fair  value  with  gains  and  losses  due  to  changes in
fair  value  recognised  directly  in  other  comprehensive  income  in  the  ‘Net  gains/(losses)  on  investments  in
debt  instruments  measured  at  FVOCI’ caption.  Upon  derecognition  of  these  instruments, any  accumulated
balances in other comprehensive income are reclassified to the consolidated income statement and reported
within  ‘Net  gains/(losses)  on  financial  instrument  transactions  and  disposal/dissolution  of  subsidiaries  and
associates’  caption.  The  interest  income,  foreign  exchange  differences  and  ECL  are  recognised  in  the
consolidated  income  statement  in  the  respective  lines  in  the  same  manner  as  for  financial  assets  at
amortised cost.

2.15.4 Financial assets or financial liabilities held for trading

Financial  assets  or  financial  liabilities  held  for  trading  represent  assets  and  liabilities  acquired  or  incurred
principally  for  the  purpose  of  selling  or  repurchasing  them  in  the  near  term  and  are  recognised  in  the
consolidated balance sheet at fair value. Changes in the fair value are recognised in ‘Net gains on financial
instrument  transactions  and disposal/dissolution of subsidiaries and associates’ in the consolidated income
statement.    Interest  income  and  expense  are  included  in  the  captions  ‘Income  similar  to  interest  income’
and  ‘Expense  similar  to  interest  expense’  respectively  in  the  consolidated  income  statement  according  to
the terms of the relevant contract, while dividend income is recognised in ‘Other income’ when the right to
receive payment has been established. 

This  classification  relates  to  debt  and  equity  instruments  that  have  been  acquired  principally  for  the
purposes of sale or repurchase in the near term.

2.15.5 Financial assets or financial liabilities at FVPL

Financial  assets  and  financial  liabilities,  other  than  those  held  for  trading,  classified  in  this  category  are
those that are designated by management on initial recognition or are mandatorily required to be measured
at fair value under IFRS 9.  

Management only designates an instrument at FVPL at initial recognition when one of the following criteria
are met: 
(a)

the  designation  eliminates  or  significantly  reduces  the  inconsistency  that  would  otherwise  arise
from the measurement of the assets or liabilities or the recognition of gains or losses on them on a
different basis, or 
the  liabilities  are  part  of  a  group  of  financial  liabilities  or  financial  assets  and  financial  liabilities
which are managed and their performance is evaluated on a fair value basis, in accordance with a
documented risk management or investment strategy, or 

the  liabilities  contain  an  embedded  derivative,  unless  the  embedded  derivative  does  not
significantly modify the cash flows of the instrument or it is clear, with little or no analysis, that the
embedded derivative could not be separated. 

(b)

(c)

Such designation is determined on an instrument-by-instrument basis.

74

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.15

Classification and measurement of financial assets and financial liabilities (continued)

2.15.5 Financial assets or financial liabilities at FVPL (continued)

Financial assets and financial liabilities at FVPL are recorded in the consolidated balance sheet at fair value.
Changes in the fair value are recognised in ‘Net gains/(losses) on financial instrument transactions and loss
on  disposal/dissolution  of  subsidiaries  and  associates’  in  the  consolidated  income  statement.    Interest
income and expense are included in the captions ‘Income similar to interest income’ and ‘Expense similar to
interest  expense’  respectively  in  the  consolidated  income  statement.  Dividend  income  is  recognised  in
‘Other  income’  in  the  consolidated  income  statement  when  the  right  to  receive  payment  has  been
established. 

In  addition  assets  held  under  unit-linked  insurance  contracts  and  certain  non-linked  insurance  contracts
issued by insurance subsidiaries are designated at FVPL.

Financial  assets  mandatorily  classified  at  FVPL  include  certain  loans  and  advances  to  customers,  certain
investment  fund  holdings  and  other  securities  for  which  the  contractual  cash  flows  do  not  meet  the  SPPI
test,  or  the  financial  assets  are  part  of  a  portfolio  held  within  a  business  model  under  which  they  are
managed and their performance is evaluated on a fair value basis.

2.15.6 Equity instruments measured at FVOCI

At  initial  recognition,  the  Group  can  make  an  irrevocable  election  to  classify  an  investment  in  an  equity
instrument  at  FVOCI,  when  that  meets  the  definition  of  Equity  under  IAS  32  Financial  Instruments:
'Presentation', and is not held for trading. Such classification is determined on an instrument-by-instrument
basis.

Fair value gains and losses on these equity instruments are recognised in OCI and are not recycled to profit
or  loss  upon  derecognition,  but  are  transferred  directly  to  retained  earnings.  Dividends  on  equity
investments are recognised in the consolidated income statement and reported within ‘Other Income’ when
the right to receive payment has been established. Equity instruments measured at FVOCI are not subject
to an impairment assessment.

2.15.7 Loan stock

Loan stock is initially measured at the fair value of the consideration received, net of any issue costs. It is
subsequently measured at amortised cost using the effective interest rate method, in order to amortise the
difference between the cost at inception and the redemption value, over the period to the earliest date that
the Group has the right to redeem the loan stock. 

Interest on loan stock is included in ‘Interest expense’ in the consolidated income statement.

2.15.8 Other financial liabilities

Other financial liabilities include ‘Customer deposits’, ‘Deposits by banks’, ‘Funding from central banks’ and
other financial liabilities. 

Financial  liabilities  are  recognised  when  the  Group  enters  into  the  contractual  provisions  of  the
arrangements  with  counterparties,  which  is  generally  on  trade  date,  and  initially  measured  at  fair  value,
which  is  normally  the  consideration  received,  net  of  directly  attributable  transaction  costs  incurred.
Subsequent measurement of deposits by customers, funding from central banks and deposits by banks is at
amortised cost, using the effective interest method.  

2.16

Reclassification of financial assets and liabilities

The  Group  does  not  reclassify  its  financial  assets  subsequent  to  their  initial  recognition  apart  from
exceptional circumstances in which the Group changes its business model for managing financial assets and
acquires,  disposes  of,  or  terminates  a  business  line.  Reclassification  is  applied  prospectively  from  the
reclassification  date,  which  is  the  first  day  of  the  first  reporting  period  following  the  change  in  business
model  that  results  in  the  reclassification.  Any  previously  recognised  gains,  losses  or  interest  are  not
restated.

Financial liabilities are never reclassified. 

75

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.17

Derecognition of financial assets and financial liabilities

2.17.1 Financial assets

A  financial  asset  (or,  where  applicable,  a  part  of  a  financial  asset  or  part  of  a  group  of  similar  financial
assets) is derecognised when the contractual rights to the cash flows from the financial asset have expired.
The Group also derecognises the financial asset if it has both transferred the financial asset and the transfer
qualifies for derecognition.

The Group transfers a financial asset if, and only if, either:




The Group transfers its contractual rights to receive cash flows from the financial asset; or
The  Group  retains  the  rights  to  the  cash  flows,  but  assumes  an  obligation  to  pay  the  received
cash flows in full without material delay to a third party under a ‘pass-through’ arrangement.

A transfer only qualifies for derecognition if either:




The Group transfers substantially all the risks and rewards of the asset; or
The Group neither transfers nor retains substantially all the risks and rewards of the asset, but it
transfers control of the asset.

2.17.2 Financial liabilities

A  financial  liability  is  derecognised  when  the  obligation  under  the  liability  is  discharged,  cancelled  or
expired.  Modifications  to,  and  exchanges  of,  financial  liabilities  are  treated  as  extinguishments  and
derecognised,  when  the  revised  terms  are  substantially  different  to  the  original  term.  The  difference
between  the  carrying  amount  of  the  original  financial  liability  and  the  consideration  paid  is  recognised  in
profit or loss.

2.18

Forborne and modified loans

The contractual terms of a financial asset may be modified due to various reasons, either due to commercial
renegotiations or due to distressed restructurings with a view to maximise recovery.  

In the event that the terms and conditions of a financial asset are renegotiated or otherwise modified, the
Group  considers  whether  the  modification  results  in  derecognition  of  the  existing  financial  asset  and  the
recognition of a new financial asset. A derecognition of a financial asset (or part of a financial asset) and a
recognition  of  a  new  financial  asset  would  occur  where  there  has  been  a  substantial  modification  on  the
revised terms to the original cash flows. 

Judgement is required to assess whether a change in the contractual terms is substantial enough to lead to
derecognition.  The  Group  considers  a  series  of  factors  of  both  qualitative  and  quantitative  nature  when
making such judgements on a modification in the contractual cash flows, including change in the currency,
change  in  counterparty,  introduction  of  substantially  different  terms  such  as  addition  of  equity  conversion
features, changes in the legal framework and other.  

Where  the modification does not result in derecognition, the Group recognises a modification gain or loss,
based  on  the  difference  between  the  modified  cash  flows  discounted  at  the  original  EIR  and  the  existing
gross  carrying  value  of  the  financial  asset.  The  financial  asset  continues  to  be  subject  to  the  same
assessments  for  significant  increase  in  credit  risk  relative  to  initial  recognition  and  credit-impairment.  A
modified financial asset will transfer out of Stage 3 if the conditions that led to it being identified as credit-
impaired,  as  defined  in  Note  2.19.2,  are  no  longer  present.  A  modified  financial  asset  will  transfer  out  of
Stage 2 when it no longer meets the criteria for significant increase in credit risk such as it satisfies relative
thresholds,  which  are  based  on  changes  in  its  lifetime  probability  of  default  (PD),  days  past  due  are  not
considered  to  be  forborne,  and  other  considerations.  The  financial  asset  continues  to  be  monitored  for
significant increases in credit risk and credit impairment.

Where  the  modification  results  in  derecognition,  the  new  financial  asset  is  classified  at  amortised  cost  or
FVOCI  and  an  assessment  is  performed  on  whether  it  should  be  classified  as  Stage  1  or  POCI  for  ECL
measurement.    For  the  purposes  of  assessing  for  significant  increases  in  credit  risk,  the  date  of  initial
recognition for the new financial asset is the date of the modification.

76

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.19

Impairment of financial assets

2.19.1 Overview of ECL principle

The  Group  uses  a  forward  looking  ECL  model,  requiring  judgement,  estimates  and  assumptions  in
determining  the  level  of  ECLs.  ECLs  are  recorded  for  all  financial  assets  measured  at  amortised  cost  and
FVOCI, lease receivables, loan commitments and financial guarantee contracts. Equity instruments are not
subject to impairment.

At  initial  recognition,  impairment  allowance  (or  provision  in  the  case  of  commitments  and  guarantees)  is
required for ECL resulting from default events that are possible within the next 12 months (12-month ECL),
unless  assets  are  deemed  as  POCI.  In  the  event  of  a  significant  increase  in  credit  risk  since  initial
recognition,  impairment  allowance  is  required  resulting  from  all  possible  default  events  over  the  expected
life  of  the  financial  instrument  (lifetime  ECL).  The  Group’s  policies  for  determining  if  there  has  been  a
significant increase in credit risk are set out in Note 2.19.3.

The Group categorises its financial assets into Stage 1, Stage 2, Stage 3 and POCI for ECL measurement as
described below:  

Stage 1: Financial assets which have not had a significant increase in credit risk since initial recognition are
considered to be Stage 1 and 12-month ECL is recognised. 

Stage 2: Financial assets that are considered to have experienced a significant increase in credit risk since
initial recognition are considered to be Stage 2 and lifetime ECLs are recognised. 

Stage 3: Financial assets which are considered to be credit-impaired (refer to following section of the note
on how the Group defines credit-impaired and default) and lifetime ECLs are recognised. 

POCI: These are purchased or originated financial assets that are credit-impaired on initial recognition. POCI
assets include loans purchased or originated at a deep discount that reflects incurred credit losses. Changes
in lifetime ECLs since initial recognition are recognised.

ECL is recognised in profit or loss with a corresponding ECL allowance reported as a decrease in the carrying
value of financial assets measured at amortised cost on the balance sheet.  For financial assets measured at
FVOCI  the  carrying  value  is  not  reduced,  but  the  accumulated  amount  of  impairment  allowance  is
recognised  in  OCI.    For  off-balance  sheet  instruments,  accumulated  provisions  for  ECL  are  reported  in
‘Accruals,  deferred  income,  other  liabilities  and  other  provisions’,  except  in  the  case  of  loan  commitments
where  ECL  on  the  loan  commitment  is  recognised  together  with  the  loss  allowance  of  the  relevant  on
balance-sheet  exposure,  as  the  Group  cannot  separately  identify  the  ECL  on  the  loan  commitment  from
those  on  the  on-balance  sheet  exposure  component.  ECL  for  the  period  is  recognised  within  the
consolidated income statement in ‘Credit losses to cover credit risk on loans and advances to customers’ for
loans  and  advances  to  customers  and  loan  commitments  and  financial  guarantees and  in  ‘Credit  losses  of
other financial instruments’ for all other financial instruments.

2.19.2 Credit impaired and definition of default

Loans and advances to customers, loan commitments and financial guarantees
The  Group  considers  loans  and  advances  to  customers  that  meet  the  non-performing  exposure  (NPE)
definition  as  per  the  European  Banking  Authority  (EBA)  standards  to  be  in  default  and  hence  Stage  3
(credit-impaired). Therefore such loans have ECL calculated on a lifetime basis and are considered to be in
default for credit risk management purposes. 

As per the EBA standards and European Central Bank’s (ECB) Guidance to Banks on Non-Performing Loans
(which was published in March 2017), NPEs are defined as those exposures that satisfy one of the following
conditions:  

(i) The borrower is assessed as unlikely to pay its credit obligations in full without the realisation of the
collateral, regardless of the existence of any past due amount or of the number of days past due. 
(ii) Defaulted  or  impaired  exposures  as  per  the  approach  provided  in  the  Capital  Requirement
Regulation  (CRR),  which  would  also  trigger  a  default  under  specific  credit  adjustment,  diminished
financial obligation and obligor bankruptcy. 

(iii) Material exposures as set by the Central Bank of Cyprus (CBC), which are more than 90 days past

due. 

77

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.19

Impairment of financial assets (continued)

2.19.2 Credit impaired and definition of default (continued)

(iv) Performing  forborne  exposures  under  probation  for  which  additional  forbearance  measures  are

extended. 

(v) Performing  forborne  exposures  previously  classified  as  NPEs  that  present  more  than  30  days  past

due within the probation period.

From 1 January 2021 two regulatory guidelines came into force that affect NPE classification and Days-Past-
Due calculation. More specifically, these are the RTS on the Materiality Threshold of Credit Obligations Past-
Due (EBA/RTS/2016/06), and the Guideline on the Application of the Definition of Default under article 178
(EBA/RTS/2016/07).

The Days-Past-Due (DPD) counter begins counting DPD as soon as the arrears or excesses of an exposure
reach  the  materiality  threshold  (rather  than  as  of  the  first  day  of  presenting  any  amount  of  arrears  or
excesses). Similarly, the counter will be set to zero when the arrears or excesses drop below the materiality
threshold.  Payments  towards  the  exposure  that  do  not  reduce  the  arrears/excesses  below  the  materiality
threshold, will not impact the counter.

For  retail  debtors,  when  a  specific  part  of  the  exposures  of  a  customer that fulfils the NPE criteria set out
above is greater than 20% of the gross carrying amount of all on balance sheet exposures of that customer,
then  the  total  customer  exposure  is  classified  as  non-performing;  otherwise  only  the  specific  part  of  the
exposure is classified as non-performing. 

For  non-retail  debtors,  when  an  exposure  fulfils  the  NPE  criteria  set  out  above,  then  the  total  customer
exposure is classified as non-performing. 

Material arrears/excesses are defined as follows:





Retail exposures: Total arrears/excess amount greater than €100
Exposures other than retail: Total arrears/excess amount greater than €500 
and the amount in arrears/excess is at least 1% of the customer's total exposure.

The  definitions  of  credit-impaired  and  default  are  aligned  so  that  stage  3  represents  all  loans  which  are
considered defaulted or otherwise credit-impaired. 

When a financial asset has been identified as credit-impaired, ECLs are measured as the difference between
the  asset’s  gross  carrying  amount  and  the  present  value  of  estimated  future cash  flows  discounted  at  the
instrument’s original effective interest rate.

Exposures are classified as forborne when concessions are made to debtors who are facing or about to face
financial difficulties and cannot meet their contractual obligations.

Non-performing forborne exposures cease to be considered as NPEs and in such case are transferred out of
Stage 3, only when all of the following conditions are met: 

The extension of forbearance measures does not lead to the recognition of impairment or default. 

i.
ii. A period of one year has passed since the latest of the following events:

a. The restructuring date
b. The date the exposure was classified as non-performing
c. The end of the grace period included in the restructuring arrangements.

iii. Following  the  forbearance  measures  and  according  to  the  post-forbearance  conditions,  there  is  no

past due amount or concerns regarding the full repayment of the exposure. 

iv. No Unlikely-to-Pay criteria exist for the debtor. 
v.

The debtor has made post-forbearance payments of a non-insignificant amount of capital (different
capital thresholds exist according to the facility type). 

Non-performing  non-forborne  exposures  cease  to  be  considered  as  NPEs  only  when  all  of  the  following
conditions are met:

i. At  least  three  months  have  passed  since  the  date  that  the  conditions  for  which  the  exposure  was
classified  as  non-performing  cease  to  be  met,  and  within  these  three  months  there  are  no    default
triggers, and

ii. During the three month period, the behaviour of the obligor should be taken into account, i.e. there

are no arrears/excesses and instalments are being repaid normally, and

78

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.19

Impairment of financial assets (continued)

2.19.2 Credit impaired and definition of default (continued)

iii. During the three month period, the financial situation of the obligor should be taken into account, i.e.

the financial situation of the obligor has improved, and

iv. During  the  three  month  period  an  Unlikely-to-Pay  criteria  assessment  is  carried  out  and  it  is
assessed  that  the  obligor  can  fulfil their obligations without resorting to the liquidation of collateral
and there are no other Unlikely-to-Pay criteria. 

When  an  account  exits  Stage  3,  it  is  transferred to  Stage 2 for a probationary period of 6 months. At the
end  of  this  period,  the  significant  increase  in  credit  risk  (SICR)  trigger  is  activated  as  described  in  Note
2.19.3  and  the  loan  is  either  transferred  to  Stage  1  or  remains  in  Stage  2.  The  reversal  of  previous
unrecognised interest on loans and advances to customers that no longer meet Stage 3 criteria is presented
in 'Credit losses to cover credit risk on loans and advances to customers'.

Debt securities, loans and advances to banks and balances with central banks
Debt securities, loans and advances to banks and balances with central banks are considered defaulted and
transferred to Stage 3 if the issuers have failed to pay either interest or principal. Moody’s ratings indicate
these exposures with a grade C which is the lowest Moody’s rating category. In addition, a number of other
criteria  are  considered  such  as  adverse  changes  in  business,  financial  and  economic  conditions  as  well  as
external market indicators (credit spreads, credit default swap (CDS) prices) in determining whether there
has been a significant deterioration in the financial position that could lead to unlikeliness to pay.

2.19.3 Significant increase in credit risk (SICR)

IFRS  9  requires  that  in  the  event  of  a  significant  increase  in  credit  risk  since  initial  recognition,  the
calculation basis of the loss allowance would change from 12 month ECLs to lifetime ECLs.   

The  assessment  of  whether  credit  risk  has  increased  significantly  since  initial  recognition  is  performed  at
each reporting date, by considering the change in the risk of default occurring over the remaining life of the
financial instrument since initial recognition.  

Significant credit risk increase for loans and advances to customers
Primarily,  the  Group  uses  the  lifetime  probability  of  default  (PDs)  as  the  quantitative  metric  in  order  to
assess  transition  from  Stage  1  to  Stage  2  for  all  portfolios.  The  Group  considers  an  exposure  to  have
experienced significant increase in credit risk (SICR) by comparing the PD at the reporting date with the PD
at  initial  recognition  to  compute  the  relative  increase  in  regards  to  the  corresponding  threshold.  The
threshold  has  been  determined  by  using  statistical  analysis  on  historical  information  of  credit  migration
exposures  on  the  basis  of  days  past  due,  for  the  different  segments.    The  Group  applies  the  thresholds
presented  in  the  table  below  to  each  portfolio/segment,  based  on  the  following  characteristics:  customer
type, product type and rating at origination. The threshold is then assigned to each facility according to the
facility's portfolio/segment.  

The SICR trigger is activated based on the comparison of the ratio of current lifetime PD to the remaining
Lifetime PD at origination (PD@O) to the pre-established threshold. If the resulting ratio is higher than the
pre-established threshold then deterioration is assumed to have occurred and the exposure is transferred to
Stage 2. The thresholds calibration is driven by changes in the PD models which are assessed semi-annually
as disclosed in Note 45.5.

The  table  below  summarises  the  quantitative  measure  of  the  SICR  trigger  which  varies  depending  on  the
credit quality at origination as follows, applied on 31 December 2021 and 2020:

Segment

Rating at
origination

Retail

SME

Corporate

1-3
4-5
6-7
1-3
4-5
6-7
1-7

79

PD Deterioration
thresholds applied at
31 December 2021
   2 X PD@O
   2 X PD@O
   2 X PD@O
   2 X PD@O
    2 X PD@O
    2 X PD@O
 1-3 X PD@O

PD Deterioration
thresholds applied at
31 December 2020
1-7 X PD@O
1-4 X PD@O
1-4 X PD@O
   3 X PD@O
   3 X PD@O
   3 X PD@O
1-2 X PD@O

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.19

Impairment of financial assets (continued)

2.19.3 Significant increase in credit risk (SICR) (continued)

For  exposures  which  are  subject  to  individual  impairment  assessment,  the  following  qualitative  factors  in
addition to the ones incorporated in the PD calculation, are considered:  





in  collateral  value  or  guarantee  or 

significant  change 
shareholders/directors, 
significant  adverse  changes  in  business,  financial  and/or  economic  conditions  in  which  the
borrower operates. 

financial  support  provided  by

From the second quarter of 2021, another qualitative factor that triggers SICR has been introduced, that is
the  granting  of  forbearance  measures  to  performing  borrowers.  Stage  1  exposures  that  are  classified  as
'performing  forborne'  are  automatically  transferred to  Stage  2.  The  impact  of  this  new  criterion  was  €224
million  of  loans  and  advances  to  customers  to  be  transferred from  Stage  1  to  Stage  2  and  the  respective
impact on the ECL for the year ended 31 December 2021 was an increase in ECL of €973 thousand. 

The Group also considers, as a backstop criterion, that a significant increase in the credit risk occurs when
contractual  payments  are  more  than  30  days  past  due  (past  due  materiality  is  applied).  Loans  that  meet
this condition are classified in Stage 2. The transfer to Stage 2 does not take place in cases where certain
exposures are past due for more than 30 days but certain materiality limits are not met (such as arrears up
to €100 and funded balances up to 1% in the case of retail exposures and arrears up to €500 and funded
balances up to 1% on all exposures other than retail).  The materiality levels are set in accordance with the
ECB Regulation (EU) 2018/1845.

The  thresholds  for  movement  between  Stage  1  and  Stage  2  are  symmetrical.  After  a  financial  asset  has
been transferred to Stage 2, if its credit risk is no longer considered to have significantly increased relative
to its initial recognition, the financial asset will move back to Stage 1.

Significant credit risk increase for financial instruments other than loans and advances to customers 
Low credit risk simplification is adopted for debt securities, loans and advances to banks and balances with
central banks with external credit ratings that are rated as investment grade. The assessment of low credit
risk  is  based  on  both  the  external  credit  rating  and  the  internal  scoring  (which  considers  latest  available
information  on  the  instrument and issuer). The combination of the two provides an adjusted credit rating.
An adjusted credit rating which remains investment grade is considered as having low credit risk.  

For  debt  securities,  loans  and  advances  to  banks  and  balances  with  central  banks  which  are  below
investment grade, the low credit risk exemption does not apply and therefore an assessment of significant
credit deterioration takes place, by comparing their credit rating at origination with the credit rating on the
reporting  date.  Significant  deterioration  in  credit  risk  is  considered  to  have  occurred  when  the  adjusted
rating of the exposures drops to such an extent that the new rating relates to a riskier category (i.e. from a
non-investments grade to speculative and then to highly speculative) or when the PD of the exposure at the
origination date compared to the PD at the reporting date has increased by a level greater than the pre-set
threshold. 

2.19.4 Measurement of ECLs

IFRS 9 ECL reflects an unbiased, probability-weighted estimate based on either loss expectations resulting
from default events over a maximum 12-month period from the reporting date or over the remaining life of
a financial instrument. The Group calculates lifetime ECLs and 12-month ECLs either on an individual basis
or a collective basis, depending on the nature of the underlying portfolio of financial instruments. 

The Group calculates ECLs based on three-weighted scenarios to measure the expected cash flow shortfalls,
discounted  at  an  approximation  to  the  EIR  as  calculated  at  initial  recognition.  A  cash  flow  shortfall  is  the
difference between the cash flows that are due in accordance with the contract and the cash flows expected
to be received.

The Group calculates ECL using the following three components: 





 exposure at default (EAD), 
 probability of default (PD), and
 loss given default (LGD). 

80

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.19

Impairment of financial assets (continued)

2.19.4 Measurement of ECLs (continued)

Exposure at default (EAD) 
EAD  represents  the  expected  exposure  in  the  event  of  a  default  during  the  life  of  a  financial  instrument,
considering  expected  repayments,  interest  payments  and  accruals.  EAD  definition  is  differentiated  for  the
following categories: revolving and non-revolving exposures. 

For non-revolving exposures the term is based on the contractual term of the exposure and both on-balance
sheet and off-balance sheet exposures are amortised in accordance with the principal contractual payment
schedule of each exposure.  In case of revolving exposures, the projected EAD is the carrying value plus the
credit  conversion  factor  applied  on  the  undrawn  amount.  The  credit  conversion  factor  model  is  derived
based on empirical data from 2014 onwards. 

In  regards  to  the  credit-impaired  exposures,  the  EAD  is  equal  to  the  on  balance  sheet  amount  as  at  the
reporting date.

Probability of default (PD)
PD  represents  the  probability  an  exposure  defaults  and  is  calculated  based  on  statistical  rating  models,
calculated  per  segment  and  taking  into  consideration  each  individual’s  exposure  rating  as  well  as  forward
looking information based on macroeconomic inputs. 

For each exposure, lifetime PD represents the probability of default within the lifetime horizon and is based
on  the  underlying  models  of  marginal  probability  of  default  through  the  cycle  (MPD  TTC),  MPD  individual,
MPD  point  in  time,  Marginal  Probability  of  Paid-off  (MPP)  and  the  NPE  overlay.  In  particular,  the  first
element,  MPD  TTC  is  constructed  per  segment,  illustrating  the  probability  of  default  status  depending  on
number of months since the origination date. The PD for each month since the origination date is calculated
under the condition that exposures survived until the prior month. The MPD individual is allocated to linked
individual  exposures  through  a  scaling  factor  constructed based on the current individual risk assessment,
which is represented by the Group’s PD per rating grade. MPD is adjusted to reflect the current and forward
looking  information  based  on  the  macroeconomic  inputs.  The MPP Component is the curve that shows the
probability of full payment of a particular exposure based on specific period in months since the open date
of the exposure. MPP is estimated for each particular segment and depends on the contractual terms of the
exposure. Finally, the NPE overlay is an add-on factor that adjusts the definition of default of the underlying
models, such that it is aligned with the NPE definition. For revolving facilities where there is no contractual
survival maturity, one curve per segment is developed. The combination of these models gives rise to a PD
value for each month for the lifetime of the exposure.  

BOC PCL's internal rating process is summarised in Note 45. 

Loss given default (LGD) 
LGD  represents  an  estimate  of  the  loss  if  default  occurs  at  a  given  time.  It  is  usually  expressed  as  a
percentage of the EAD. Two distinct paths are taken into consideration for the LGD parameter. The first one
is  that  of  a  cured  facility  where  there  is  a  full  recovery  thus  no  losses  occur.  In  the  second  scenario,  the
facility remains non-performing resulting into BOC PCL proceeding with collateral liquidation actions. To this
end,  the  LGD  model  considers  parameters  such  as  historical  loss  and/or  recovery  rates  as  well  as  the
collateral value which is discounted to the present value determining the amount of the expected shortfall.
LGD rates are estimated for the Stage 1, Stage 2, Stage 3 and POCI segments of each asset class.

The structure of the LGD model considers the following: 




Curing where the probability of cure model was derived based on historical observations. 
Non-curing  including  cash  recovery  or  realisation  of  collaterals  either  voluntarily  i.e.  debt  for
asset swap or through forced sale, auctions and foreclosure and receivership.

A model monitoring process is followed for PD, EAD and LGD models, where model outputs are back-tested
against recent data points. 

81

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.19

Impairment of financial assets (continued)

2.19.4 Measurement of ECLs (continued)

Individually assessed loans
The  individual  assessment  is  performed  not  only  for  individually  significant  assets  but  also  for  other
exposures  meeting  specific criteria determined by Credit Risk Management. A risk based approach is used
on the selection criteria of the individually assessed population such as NPE or forborne exposures above a
certain  amount,  decrease  of  a  certain  percentage  on  the  yearly  credit  turnover  and  decrease  of  a  certain
percentage  on assigned collaterals. In 2020, in response to the COVID-19 pandemic, the selection criteria
included  significant  stage  1  exposures  within  highly  impacted  sectors  by  COVID-19  to  assess  potential
increase  in  credit  risk  and  significant  exposures  transitioned  to  Stage  2  from  Stage  1  to  assess  potential
indications for unlikeness to pay.  

The  ECL  is  calculated  on  an  individually  assessed  basis  and  all  relevant  considerations  of  the  expected
future  cash  flows  are  taken  into  account  (for  example,  the  business  prospects  for  the  customer,  the
realisable  value  of  collateral,  the  Group’s  position  relative  to  other  claimants,  the  reliability  of  customer
information and the likely cost and duration of the work-out process).

Collectively assessed loans
All  customer  exposures  that  are  not  individually  assessed  are  assessed  on  a  collective  basis.  For  the
purposes  of  calculating  ECL,  exposures  are  grouped  into  granular  portfolios/segments  with  shared  risk
characteristics.  The  granularity  is  based  on  different  levels  of  segmentation  which,  among  other  factors
include customer type, exposure class and portfolio type. The granularity for the IFRS 9 segments is aligned
with the Internal Rating Based (IRB) segmentation of the CRR.

2.19.5 Scenarios and scenario weights

The  Group  uses  reasonable  and  supportable  information,  including  forward-looking  information,  in  the
calculation  of  ECLs.  ECLs  are  the  unbiased  probability-weighted  credit  losses  determined  by  evaluating  a
range  of  possible  outcomes  and  considering  future  economic  conditions.    ECLs  are  calculated  for  three
macroeconomic  scenarios,  baseline,  adverse  and  favourable  and  the  output  is  the  weighted  average  ECL
based on the assigned probability of each scenario (Note 45).

Macroeconomic  scenarios  impact  both  the  probability  of  default  (PD)  and  the  loss  given  default  (LGD).
Specifically, forward looking information is embedded in the PDs based on regression equations derived on
the  basis  of  historical  data.  Using  statistical  analysis,  the  most  significant  macro-variables  have  been
selected  in  order  to  predict  accurately  the  expected  default  rates.  In  regards  to  the  LGD,  the  forward
looking  information  is  incorporated  via  the  property  indices  for  the  relevant  categories  of  properties
(housing,  commercial,  industrial).  In  particular,  for  each  collateral  a  forward  looking  projection  of  the
realisable  value  is  calculated  before  discounting  back  to  reporting  date  to  quantify  the  expected  cash
shortfall.

Each  macroeconomic  scenario  used  in  the  expected  credit  loss  calculation  includes  a  projection  of  all
relevant  macroeconomic  variables  used  in  the  models  for  a  five  year  period,  subsequently  reverting  to
projections of long-run growth averages based on estimates of potential growth.

Regarding  the  scenario  weights,  these  are  determined  using  probability  theory  and  severity  analysis.
Historical data for GDP growth (1980-2021) is analysed and a frequency distribution is produced. From that
distribution  probabilities  are  derived  for  all  possible  outcomes  assuming  a  normal  distribution  pattern  for
the  data.  Cyprus’  historical  growth  data  exhibit  high  volatility  and  the  resulting  distribution  is  positively
skewed. However, the distribution tends to normal as outliers are excluded. Deviations of actual outcomes
from  the  mean  are  calculated  in  terms  of  standard  deviation  ratios,  and  severity  is  higher  at  higher
deviation ratios. Probabilities are calculated using confidence intervals. The baseline scenario is defined over
the  range  of  values  that  correspond  to  50%  probability  of  equidistant  deviations  around  the  mean  of  the
historical distribution. The adverse scenario is defined over the range of values to the left of the distribution
that correspond to 25% probability. And the favourable scenario is defined over the range of values to the
right  of  the  distribution  that  correspond  to  the  remaining  25%  probability.  These  benchmark  probability
points  (50%,  25%  and  25%),  are  decided  using  severity  analysis  which  incorporates  the  average  and
standard deviation of the distribution.

82

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.19

Impairment of financial assets (continued)

2.19.5 Scenarios and scenario weights (continued)

The  macroeconomic  forecasts  for  the  baseline,  favourable  and  adverse  scenarios  as  well  as  the
corresponding  weights,  are  determined  by  the  Economic  Research  Department  of  Bank  of  Cyprus.  This
process  utilises  a  variety  of  external  actual  and  forecast  information  (International  Monetary  Fund  (IMF),
European  Commission  and  other).  The  resulting  scenarios  and  weights  are  reviewed  and  proposed  by  the
CRO and are submitted to the Provisions Committee for its endorsement. 

Qualitative  adjustments  or  overlays  are  occasionally  made  when  inputs  calculated  do  not  capture  all  the
characteristics of the market at the reporting date. Overlays performed are set out in Note 5.2. 

2.19.6 ECL measurement period

The  period  for  which expected credit losses are determined (either for 12-month or lifetime ECL) is based
on the stage classification of the facility and its contractual life. For non-revolving exposures the expected
lifetime  is  the  period  from  the  reporting  date  to  the  termination  date  of  the  facility.  For  irrevocable  loan
commitments  and  financial  guarantee  contracts,  the  measurement  period  is  determined  similar  to  the
period of the revolving facilities.

For  revolving  facilities,  credit  cards  and  corporate  and  retail  overdrafts  BOC  PCL  has  the  right  to  cancel
and/or reduce the facilities with two months’ notice. BOC PCL does not limit its exposure to credit losses to
the  contractual  notice  period,  but  instead  a  behavioural  maturity  model  is  utilised  where  each  revolving
facility is assigned an expected time period to termination.

2.19.7 Purchased or originated credit impaired financial assets (POCI)

POCI financial assets are recorded at fair value on initial recognition. ECLs are only recognised or released
to  the  extent  that  there  is  a  subsequent  change in  the  lifetime  expected  credit  losses.    For  POCI  financial
assets, the Group only recognises the cumulative changes in lifetime ECL since initial recognition in the loss
allowance. POCI remain a separate category until derecognition. 

2.20 Write-offs

The Group reduces the gross carrying amount of a financial asset when there is no reasonable expectation
of  recovering  it.  In  such  case,  financial  assets  are  written  off  either  partially  or  in  full.  Write  off  refers  to
both  contractual  and  non-contractual  write  offs.  A  non-contractual  write-off  is  defined  as  the  accounting
reduction of a debt, without waiving the legal claim against the debtor. BOC PCL continues to seek recovery
of the debt (e.g. restructuring arrangements, debt for assets swaps, full settlement, etc.) and the amount
written off for financial assets that are still subject to enforcement activity. 

Indicative conditions for writing off part or the full amount of the exposure include, but are not limited to,
the  following  list  of  criteria.  The  criteria  are  applicable  to  both  contractual  and  non-contractual  write  offs
and are not by default applicable to all cases, as individual assessment and judgement is required in order
to evaluate each case on its own merits. 



Cases  which  are  close  to  realisation  of  a  security  or  collateral  may  be  deemed  necessary  to  be
considered for write-off. With regards to such financial assets on which the security or collateral has
not yet been realised (but may be close to agreement or other arrangement for realising), BOC PCL
forms  a  reasonable  expectation  of  future  cash  flows  which  would  also  take  into  account  the
collateral’s realisable value. 

 When  BOC  PCL  ceases  all  collection  and  debt  enforcement  actions,  such  remaining  debt  can  be
assessed  for  write-off.  However,  debt  can  be  written-off  even  while  collection  and  enforcement
activities are proceeding.

 Debtor status is another indicator for assessment for write-off, for example, the debtor’s insolvency
status,  or  whether  the  debtor  is  deceased  or  cannot  be  traced.  While  such  loans  may  already  be
impaired,  BOC  PCL  might  be  unable  to  form  a  reasonable  expectation  of  future  cash  flows.
Nevertheless, BOC PCL takes all the legally available steps to recover the debt, where appropriate. 
Customers  with  exposures  with  significant  number of  days  past  due,  provided  that  all  other  efforts
for  restructuring  are  exhausted  and  the  exposure  or  part  of  the  exposure  is  deemed  as
unrecoverable / uncollectable, are also assessed for write-off. 



83

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.20 Write-offs (continued)

Write-offs are subject to the Groups internal governance process for review and approval.

Write-offs  and  partial  write-offs  represent  derecognition/partial  derecognition  events.  If  the  amount  of
write-off  is  greater  than  the  amount  of  accumulated  loss  allowance,  the  difference  is  first  treated  as  an
addition  to  the  allowance  that  is  then  applied  against  the  gross  carrying  amount.  Recoveries  in  part  or  in
full, of amounts previously written-off are credited to the consolidated income statement in ‘Credit losses to
cover credit risk on loans and advances to customers’.

2.21

Financial guarantees, letters of credit and undrawn loan commitments

The  Group  issues  financial  guarantees to its customers, consisting of letters of credit, letters of guarantee
and acceptances. Financial guarantees are initially recognised at fair value being the premium received, and
presented  on  the  consolidated  balance  sheet  within  ‘Accruals,  deferred  income,  other  liabilities  and  other
provisions’. Subsequently, the Group’s liability under each guarantee is measured at the higher of: (a) the
amount initially recognised reduced by the cumulative amortised premium which is periodically recognised
in the consolidated income statement in ‘Fee and commission income’ in accordance with the terms of the
guarantee, and (b) the amount of ECL provision. 

ECL  resulting  from  financial  guarantees  is  recorded  in  ‘Credit  losses  to  cover  credit  risk  on  loans  and
advances  to  customers’.  The  balance  of  the  liability  for  financial  guarantees  that  remains  is  recognised  in
‘Fee  and  commission  income’  in  the  consolidated  income  statement  when  the  guarantee  is  fulfilled,
cancelled or expired. 

Undrawn  loan  commitments  and  letters  of  credit  are  commitments  under  which,  over  the  duration  of  the
commitment  the  Group  is  required  to  provide  a  loan  with  pre-specified  terms  to  the  customer.
Corresponding  ECLs  are  presented  within  ‘Accruals, deferred  income,  other  liabilities  and  other  provisions’
on the Group’s balance sheet except in the case of loan commitments where ECL on the loan commitment is
recognised together with the loss allowance of the relevant on balance-sheet exposure as the Group cannot
separately  identify  the  ECL  on  the  loan  commitment  from  those  on  the  on-balance  sheet  exposure
component.    ECL  relating  to  loan  commitments  and  letters  of  credit  is  recorded  in  ‘Credit  losses  to  cover
credit risk on loans and advances to customers’ in the consolidated income statement. 

When a customer draws on a commitment, the resulting loan is presented within (i) financial assets at fair
value held for trading, consistent with the associated derivative loan commitment, (ii) financial assets at fair
value  not  held  for  trading,  following  loan  commitments  designated  at  FVPL  or  (iii)  loans  and  advances  to
customers, when the associated loan commitment is not fair valued through profit or loss.  

2.22

Offsetting financial instruments

Financial assets and financial liabilities are offset and the net amount reported in the consolidated balance
sheet  if  there  is  a  currently  enforceable  legal  right  to  offset  the  recognised  amounts  and  there  is  an
intention to settle on a net basis, or to realise the asset and settle the liability simultaneously. The legally
enforceable right must not be contingent on future events and must be enforceable in the normal course of
business and in the event of default, insolvency or bankruptcy of either party.

2.23

Hedge accounting

The  Group  elected,  as  a  policy  choice  permitted  by  IFRS  9,  to  continue  to  apply  hedge  accounting  in
accordance with IAS 39. The Group implements the amended IFRS 7 hedge disclosure requirements. 

The  Group  uses  derivative  financial  instruments  to  hedge  exposures to interest rate and foreign exchange
risks and in the case of the hedge of net investments, the Group uses also non-derivative financial liabilities. 
The Group applies hedge accounting for transactions which meet the specified criteria. 

At inception of the hedging relationship, the Group formally documents the relationship between the hedged
item  and  the  hedging  instrument,  including  the  nature  of  the  risk  and  the  objective  and  strategy  for
undertaking the hedge.  The method that will be used to assess the effectiveness, both at the inception and
at ongoing basis, of the hedging relationship also forms part of the Group’s documentation. 

84

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.23

Hedge accounting (continued)

At  inception  of  the  hedging  relationship  and  at  each  hedge  effectiveness  assessment  date,  a  formal
assessment is undertaken to ensure that the hedging relationship is highly effective regarding the offsetting
of the changes in fair value or the cash flows attributable to the hedged risk.  A hedge is regarded as highly
effective if the changes in fair value or cash flows attributable to the hedged risk of the hedging instrument
and the hedged item during the period for which the hedge is designated, are expected to offset in a range
of  80%  to  125%.    In  the  case  of  cash  flow  hedges  where  the  hedged  item  is  a  forecast  transaction,  the
Group  assesses  whether the  transaction  is  highly  probable  and presents an exposure to variations in cash
flows that could ultimately affect the consolidated income statement. 

Disclosures required under the Interest Rate Benchmark Reform are provided in Note 21.

2.23.1 Fair value hedges

In the case of fair value hedges that meet the criteria for hedge accounting, the change in the fair value of a
hedging instrument is recognised in the consolidated income statement in ‘Net gains on financial instrument
transactions  and  disposal/dissolution  of  subsidiaries  and  associates’.  The  change  in  the  fair  value  of  the
hedged item attributable to the risk hedged is recorded as part of the carrying value of the hedged item and
is  also  recognised  in  the  consolidated  income  statement  in  ‘Net  gains  on  financial  instrument  transactions
and disposal/dissolution of subsidiaries and associates’. 

If the hedging instrument expires or is sold, terminated or exercised, or where the hedge no longer meets
the criteria for hedge accounting, the hedging relationship is discontinued prospectively. For hedged items
recorded  at  amortised  cost,  the  difference  between  the  carrying  value  of  the  hedged  item  on  termination
and  the  face  value  is  amortised  to  the  consolidated  income  statement,  over  the  remaining  term  of  the
original  hedge.  If  the  hedged  item  is  derecognised,  the  unamortised  fair  value  adjustment  is  recognised
immediately in the consolidated income statement. 

2.23.2 Cash flow hedges

In the case of cash flow hedges that meet the criteria for hedge accounting, the effective portion of the gain
or  loss  on  the  hedging  instrument  is  recognised  directly  in  other  comprehensive  income  in  the  ‘Cash  flow
hedge  reserve’. The  ineffective  portion  of  the gain or loss on the hedging instrument is recognised in ‘Net
gains  on  financial  instrument  transactions  and  disposal/dissolution  of  subsidiaries  and  associates’  in  the
consolidated income statement. 

When  the  hedged  cash  flows  affect  the  consolidated  income  statement,  the  gain  or  loss  previously
recognised in the ‘Cash flow hedge reserve’ is transferred to the consolidated income statement. 

2.23.3 Hedges of net investments in foreign operations

Hedges of net investments in overseas branches or subsidiaries are accounted for in a way similar to cash
flow  hedges.  Gains  or  losses  on  the  hedging  instrument  relating  to  the  effective  portion  of  the  hedge  are
recognised  in  other  comprehensive  income,  while  gains  or  losses  relating  to  the  ineffective  portion  are
recognised in ‘Net foreign exchange gains’ in the consolidated income statement. 

On disposal or liquidation of an overseas branch or subsidiary, the cumulative gains or losses recognised in
other comprehensive income are transferred in the consolidated income statement within the 'Net gains on
financial instrument transactions and disposal/dissolution of subsidiaries and associates'. 

2.24

Cash and cash equivalents

Cash  and  cash  equivalents  for  the  purposes  of  the  consolidated  statement  of  cash  flows  consist  of  cash,
non-obligatory  balances  with  central  banks,  loans  and  advances  to  banks  and  other  securities  that  are
readily convertible into known amounts of cash and are repayable within three months of the date of their
acquisition.

85

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.25

Insurance business

The  Group  undertakes  both  life  insurance  and  non-life  insurance  business  and  issues  insurance  and
investment  contracts.    An  insurance  contract  is  a  contract  under  which  one  party  (the  insurer)  accepts
significant insurance risk from another party (the policyholder) by agreeing to compensate the policyholder
if a specified uncertain future event (the insured event) adversely affects the policyholder.  

Once a contract has been classified as an insurance contract, it remains an insurance contract until expiry or
until all the rights and obligations under the contract have been fulfilled, even if the insurance risk has been
significantly reduced during its term.

Investment contracts are those contracts that transfer financial risk. Investment contracts can, however, be
reclassified as insurance contracts after inception if insurance risk becomes significant.

2.25.1 Life insurance business

Premium income from unit-linked insurance contracts is recognised when received and when the units have
been  allocated  to  policyholders.  Premium  income  from  non-linked  insurance  contracts  is  recognised  when
due, in accordance with the terms of the relevant insurance contracts.

Fees and other expenses chargeable to the long-term assurance funds in accordance with the terms of the
relevant insurance contracts, as well as the cost of death cover, are recognised in a manner consistent with
the recognition of the relevant insurance premiums. 

Claims are recorded as an expense when they are incurred. Life insurance contract liabilities are determined
on  the  basis  of an actuarial valuation and for unit-linked insurance contracts they include the fair value of
units allocated to policyholders on a contract by contract basis.

2.25.2 Life insurance in-force business

The  Group  recognises  as  an  intangible  asset  the  value  of  in-force  business  in  respect  of  life  insurance
contracts.    The  asset  represents  the  present  value  of  the  shareholders’  interest  in  the  profits  expected  to
emerge  from  those  contracts  written  at  the  reporting  date,  using  appropriate  economic  and  actuarial
assumptions, similar to the calculation of the respective life insurance contract liabilities. The change in the
present value is determined on a post-tax basis.  For presentation purposes, the change in value is grossed
up at the underlying rate of tax.

2.25.3 Non-life insurance business

Premiums  are  recognised  in  the  consolidated  income  statement  in  the  period  in  which  insurance  cover  is
provided.  Unearned  premiums  relating  to  the  period  of  risk  after  the  reporting  date  are  deferred  to  be
earned in subsequent reporting periods.

An increase in liabilities arising from claims is made for the estimated cost of claims notified but not settled
and claims incurred but not notified at the reporting date.  The increase in liabilities for the cost of claims
notified but not settled is made on a case by case basis after taking into consideration all known facts, the
cost  of  claims  that  have  recently  been  settled  and  assumptions  regarding  the  future  development  of
outstanding cases.  Similar statistical techniques are used to determine the increase in liabilities for claims
incurred but not notified at the reporting date.

2.25.4 Investment contracts

Income from investment contracts is recognised when received and when the units have been allocated to
policyholders.

2.25.5 Liability adequacy test

At each reporting date, liability adequacy tests are performed to ensure the adequacy of insurance contract
liabilities.  In performing these tests, current best estimates of discounted future contractual cash flows and
claims,  expenses  and  investment  returns  are  used.  Any  deficiency  is  charged  to  the  consolidated  income
statement.

86

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.26

Repurchase and reverse repurchase agreements

Securities sold under agreements to repurchase (repos) at a specific future date are not derecognised from
the consolidated balance sheet. The corresponding cash received, including accrued interest, is recognised
on the consolidated balance sheet as ‘Repurchase agreements’, reflecting its economic substance as a loan
to the Group.  The difference between the sale price and repurchase price is treated as interest expense and
is accrued over the life of the agreement using the effective interest rate method. The investments pledged
as  security  for  the  repurchase  agreements  can  be  sold  or  repledged  by  the  counterparty.  When  the
counterparty  has  the  right  to  sell  or  repledge  the  securities,  the  Group  reclassifies  those  securities  in  its
consolidated balance sheet to ‘Investments pledged as collateral’.

Securities purchased under agreements to resell (reverse repos) at a specific future date, are recorded as
reverse repo transactions.  The difference between the purchase and the resale price is treated as interest
income and is accrued over the life of the agreement using the effective interest rate method.  

2.27

Leases - The Group as lessee

The  Group  recognises  right  of  use  assets  (RoU  assets)  and  lease  liabilities  for  contracts  that  convey  the
right to control the use of an identified asset for a period of time in exchange for consideration. 

The Group has the right to direct the use of an identified asset throughout the period of use when it has the
right  to  direct  how  and  for  what  purpose  the  asset  is  used  and  has  the  right  to  change  the  purpose,
throughout  the  period  of  use  (i.e.  the  decision-making  rights  that  most  significantly  affect  the  economic
benefits that can be derived from the use of the underlying asset). Essentially, this right permits the Group
to change its decisions throughout the contract term without approval from the lessor.   

The lease liabilities are initially measured at the present value of the future lease payments, discounted at
the  lessee’s  incremental  borrowing  rate  (IBR)  given  that  the  interest  rate  implicit  in  the  lease  cannot  be
readily determined. Subsequently, the lease liability is adjusted for interest and lease payments, as well as
the impact of lease modifications. Interest is computed by unwinding the present value of the lease liability
and charged to the consolidated income statement within 'Interest expense'. 

RoU assets are measured at cost, less any accumulated depreciation and impairment losses, and adjusted
for  any  remeasurement  of  lease  liabilities.  The  cost  of  the  RoU  asset  comprises  the  amount  of  the  initial
measurement  of  the  lease  liability,  initial  direct  costs  and  the  provision  for  restoration  costs,  adjusted  for
any  related  prepaid  or  accrued  lease  payments  previously  recognised.  Depreciation  is  computed  on  a
straight  line  basis  up  to  the  end  of  the  lease  term,  and  recognised  in  the  consolidated  income  statement
within 'Other operating expenses'. RoU assets are subject to impairment under IAS 36.

The  Group  elected  to  use  the  recognition  exemption  for  lease  contracts  that,  at  the commencement date,
have  a  lease  term  of  12  months  or  less  and  do  not  contain  a  purchase  option  (‘short  term  leases’),  and
lease contracts for which the underlying asset is of low value (‘low value assets’). Payments associated with
short term leases and leases of low value assets are recognised on a straight line basis as an expense in the
consolidated income statement. 

Leases are monitored for significant changes that could trigger a change in the lease term and at the end of
each  reporting  period  the  impact  on  the  lease  liability  and  the  RoU  asset  is  reassessed.  Lease  liability  is
remeasured if there is a change in future lease payments, a change in the lease term, or as appropriate, a
change  in  the  assessment  of  whether  an  extension  option  is  reasonably  certain  to  be  exercised  or  a
termination  option  is  reasonably  certain  not  to  be  exercised.  When  the  lease  liability  is  remeasured,  a
corresponding adjustment is made to the RoU asset and/or profit or loss, as appropriate.

The lease term is calculated as the non-cancellable term of the lease, together with any periods covered by
an option to extend the lease (if reasonably certain to be exercised), or any periods covered by an option to
terminate  the  lease  (if  reasonably  certain  not  to  be  exercised).  The  assessment  of  whether  the  Group  is
reasonably certain to exercise such options impacts the lease term, which significantly affects the amount of
lease  liabilities  and  RoU  assets  recognised.  Judgement  is  used  in  calculating  the  lease  term,  as  further
disclosed in Note 5.13.

Lease payments generally include fixed payments and variable payments that depend on an index (such as
an inflation index).

87

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.27

Leases - The Group as lessee (continued)

Variable  lease  payments  that  are  determined  by  reference  to  an  index or a rate are taken into account in
the  lease  liability  only  when  there  is  a  change  in  the  cash  flows  resulting  from  a  change  in  the  reference
index or rate. In cases where the lease contract includes a term relating to increase in the lease payment
based on variable lease payments, this increase is applied on the lease when it becomes effective (when the
actual cash outflow occurs). The assessment is performed at each reporting date. In cases where the lease
contract includes a term with fixed increments in the lease payments, the increase is accounted for in the
initial recognition of lease liability. 

When a lease contains an extension or termination option that the Group considers reasonably certain to be
exercised,  the  expected  lease  payments  or  costs  of  termination are included within the lease payments in
determining the lease liability.

2.28

Property and equipment

Owner-occupied  property  is  property  held  by  the  Group  for  use  in  the  supply  of  services  or  for
administrative  purposes.  Investment  property  is  property  held  by  the  Group  to  earn  rentals  and/or  for
capital appreciation, as further disclosed in Note 2.29. If a property of the Group includes a portion that is
owner-occupied and another portion that is held to earn rentals or for capital appreciation, the classification
is  based  on  whether  or  not  these  portions  can  be  sold  separately.    Otherwise,  the  whole  property  is
classified as owner-occupied property unless the owner-occupied portion is insignificant.  The classification
of property is reviewed on a regular basis to account for major changes in its use.

Owner-occupied  property  is  initially  measured  at  cost  and  subsequently  measured  at  fair  value  less
accumulated  depreciation  and  impairment.  Valuations  are  carried  out  periodically  between  3  to  5  years,
(but  more  frequent  revaluations  may  be  performed  where  there  are  significant  and  volatile  movement  in
values),  by  independent,  qualified  valuers  or  by  the  internal  qualified  valuers  of  the  Group  applying  a
valuation  model  recommended  by  the  internationally  accepted  valuation  standards.  Depreciation  is
calculated on the revalued amount less the estimated residual value of each building on a straight line basis
over  its  estimated  useful  life.  Gain  or  losses  from  revaluations  are  recognised  in  other  comprehensive
income in ‘Property revaluation reserve'. 

The  ‘Property  revaluation  reserve’  includes  revaluation  of  property  initially  used  by  the  Group  for  its
operations which was subsequently transferred to ‘Investment properties’ and/or 'Stock of property'.  Useful
life  is  in  the  range  of  30  to  67  years.  Freehold  land  is  not  depreciated.  On  disposal  of  freehold  land  and
buildings, the relevant revaluation reserve balance is transferred to ‘Retained earnings’.

The cost of adapting/improving leasehold property is amortised over 5 years. 

Equipment is measured at cost less accumulated depreciation. Depreciation of equipment is calculated on a
straight line basis over its estimated useful life of 5 to 10 years.  

RoU  assets  recognised  as  property  are  measured  at  cost  less  accumulated  depreciation  and  adjusted  for
certain  re-measurements  of  lease  liabilities.  Depreciation  of  the  recognised  RoU  assets  is  calculated  on  a
straight line basis over the lease term, as further disclosed in Note 2.27.

At the reporting date, when events or changes in circumstances indicate that the carrying value may not be
recovered, property and equipment is assessed for impairment. Where the recoverable amount is less than
the carrying amount, property and equipment is written down to its recoverable amount.

88

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.29

Investment properties

Investment properties comprise land and buildings that are not occupied for use by, or in the operations of
the  Group,  nor  for  sale  in  the  ordinary  course  of  business,  but  are  held  primarily  to  earn  rental  income
and/or for capital appreciation. Additionally, leased properties which are acquired in exchange for debt and
are leased out under operating leases are also usually classified as 'Investment properties'. 

Investment  properties  are  measured  initially  at  cost,  including  transaction  costs.  Subsequent  to  initial
recognition,  investment  properties  are  measured  at  fair  value  as  at  the  reporting  date.  Gains  or  losses
arising  from  changes  in  the  fair  values  of  investment  properties  are  included  in  ‘Net  gains/(losses)  from
revaluation  and  disposal  of  investment  properties’  in  the  consolidated  income  statement.  Valuations  are
carried out by independent, qualified valuers or by the Group's internal qualified valuers.

Transfers  are  made  to  (or  from)  investment  property  only  when  there  is  a  change  in  use.  For  a  transfer
from owner-occupied property to investment property, the Group accounts for such property in accordance
with  the  policy  described  in  Note  2.28  ‘Property  and  equipment’  up  to  the  date  of  change  in  use.  For  a
transfer  from  investment  property  to  stock  of  property,  the  property’s  deemed  cost  for  subsequent
accounting is its fair value at the date of change in use.

2.30

Stock of property

The  Group  in  its  normal  course  of  business  acquires properties in exchange of debt, which are held either
directly  by  BOC  PCL  or  by  entities  set  up  and  controlled  by  the  Group  for  the  sole  purpose  of  managing
these  properties  with  an  intention  to  be  disposed  of.  These  properties  are  recognised  in  the  Consolidated
Financial Statements as ‘Stock of property’, reflecting the substance of these transactions.  

Stock  of  property  is  initially  measured  at  cost  and  subsequently  measured  at  the  lower  of  cost  and  net
realisable  value.  Net  realisable  value  is  the  estimated  selling  price,  less  the  estimated  costs  necessary  to
make the sale.

If net realisable value is below the cost of the stock of property, impairment is recognised in ‘Impairment of
non-financial assets’ in the consolidated income statement.

2.31

Non-current assets held for sale and discontinued operations

The Group classifies non-current assets and disposal groups as held for sale if their carrying amounts will be
recovered principally through a sale or distribution rather than through continuing use.

The condition for such classification is regarded as met only when the sale is highly probable and the asset
or disposal group is available for immediate sale in its present condition. Actions required to complete the
sale should indicate that it is unlikely that significant changes to the plan will be made or that the plan will
be  withdrawn.  Management  must  be  committed  to  the  sale,  which  should  be  expected  to  qualify  for
recognition as a completed sale within one year from the date of classification.

Such  non-current  assets  and  disposal  groups  held  for  sale  are  measured  at  the  lower  of  their  carrying
amount and fair value less costs to sell, except for those assets and liabilities that are not within the scope
of the measurement requirements of IFRS 5 ‘Non-current assets held for sale and discontinued operations’
such  as  deferred  taxes,  financial  instruments,  investment  properties  measured  at  fair  value,  insurance
contracts and assets and liabilities arising from employee benefits. These are measured in accordance with
the Group’s relevant accounting policies described elsewhere in this note.

Immediately before the initial classification as held for sale, the carrying amount of the asset (or assets and
liabilities  in  the  disposal  group)  is  measured  in  accordance  with  applicable  IFRSs.  On  subsequent
remeasurement of a disposal group, the carrying amounts of the assets and liabilities noted above that are
not  within  the  scope  of  the  measurement  requirements  of  IFRS  5  are  remeasured  in  accordance  with
applicable IFRSs before the fair value less costs to sell of the disposal group is determined.

89

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.31

Non-current assets held for sale and discontinued operations (continued)

If  fair  value  less  costs  to  sell  of  the  disposal  group  is  below  the  aggregate  carrying  amount  of  all  of  the
assets and liabilities included in the disposal group, the disposal group is written down. The impairment loss
is  recognised  in  the  consolidated  income  statement  for  the  year.  Where  an  impairment  loss  is  recognised
(or reversed) for a disposal group, it is allocated between the scoped-in non–current assets using the order
of  allocation  set  out  in  IAS  36  and  no  element  of  the  adjustment  is  allocated  to  the  other  assets  and
liabilities  of  the  disposal  group.  In  case  that  the  carrying  amount  of  scoped-in  non-current  assets  is  less
than  the  amount  by  which a disposal group’s carrying amount exceeds its fair value less costs to sell, the
excess is not recognised.

Property and equipment and intangible assets are not depreciated or amortised once classified as held for
sale.

Assets and liabilities classified as held for sale are presented separately in the consolidated balance sheet.

A  disposal  group  qualifies  as  a  discontinued  operation  if  an  entity  or  a  component  of  an  entity  has  been
disposed  of  or  is  classified  as  held  for  sale  and  a)  represents  a  separate  major  line  of  business  or
geographical area of operations, b) is part of a single co-ordinated plan to dispose of a separate major line
of  business  or  geographical  area  of  operations,  or  c)  is  a  subsidiary  acquired  exclusively  with  a  view  to
resale.  Net profit/loss from discontinued operations includes the net total of operating profit and loss before
tax  from  discontinued  operations  (including  net  gain  or  loss  on  sale  before  tax  and  gain  or  loss  on
measurement  to  fair  value  less  cost  to  sell  of  a  disposal  group  constituting  a  discontinued  operation)  and
discontinued operations tax expense.

Discontinued  operations  are  excluded  from  the  results  of  continuing  operations  and  are  presented  as  a
single  amount,  as  profit  or  loss  after  tax  from  discontinued  operations  in  the  consolidated  income
statement.

2.32

Intangible assets

Intangible  assets  include  among  others  computer  software  (including  internally  developed  software)  and
acquired  insurance  portfolio  customer  lists.  Intangible  assets  acquired  separately  are  measured  on  initial
recognition at cost. The cost of intangible assets acquired in a business combination is their fair value as at
the  date  of  acquisition.  The  Group  recognises  an  intangible  asset  that  arises  from  development  or  the
development phase of an internal project if, and only if, it can demonstrate all of the following:

1) The technical feasibility of completing the intangible asset so that it will be available for use or sale;
2) Its intention to complete the intangible asset and use or sell it;
3) Its ability to use or sell the intangible asset;
4) How the intangible asset will generate probable future economic benefits;
5) The availability of adequate technical, financial and other resources to complete the development and

to use or sell the intangible asset; and

6) Its  ability  to  reliably  measure  the  expenditure  attributable  to  the  intangible  asset  during  its

development.

The expenditures arising on research or the research phase of an internal project are expensed as incurred.
Research expenditure cannot be subsequently capitalised.

Following initial recognition, intangible assets are carried at cost less any accumulated amortisation and any
accumulated impairment losses.

Amortisation is calculated on a straight line basis over the estimated useful life of the assets which is 3 to 8
years for computer software, including computer software development costs. For the accounting policy of
in-force life insurance business, refer to Note 2.25.2.

Intangible  assets  are  reviewed  for  impairment  when  events  relating  to  changes  in  circumstances  indicate
that  the  carrying  value  may  not  be  recoverable.  If  the  carrying  amount  exceeds  the  recoverable  amount
then the intangible assets are written down to their recoverable amount.

2.33

Share capital

Ordinary shares are classified as equity.

90

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

2. 

Summary of significant accounting policies (continued)

2.33

Share capital (continued)

Any  difference  between  the  issue  price  of  share  capital  and  the  nominal  value  is  recognised  as  share
premium.  The costs incurred attributable to the issue of share capital are deducted from equity.

2.34

Other equity instruments

An instrument is an equity instrument if the instrument includes no contractual obligation to deliver cash or
another financial asset to another entity, or to exchange financial assets or financial liabilities with another
entity under conditions that are potentially unfavourable to the issuer. 

Other equity instruments are recorded at their residual amount and are not subject to any re-measurement
after initial recognition. The cost incurred attributable to the issue of other equity instruments is deducted
from  retained  earnings.  Any  subsequent  write-down  or  write-up  results  to  a  credit  or  debit  in  retained
earnings respectively.  Coupon payments are recorded directly in retained earnings.

2.35

Treasury shares

Own equity instruments which are acquired by the Company or by any of its subsidiaries are presented as
treasury shares at their acquisition cost.  Treasury shares are deducted from equity until they are cancelled
or reissued.  No gain or loss is recognised in the consolidated income statement on the purchase, sale, issue
or cancellation of the Company’s own equity shares.

2.36

Provisions for pending litigation, claims, regulatory and other matters

Provisions  for  pending  litigation,  claims,  regulatory  and  other  matters  against  the  Group  are  made  when:
(a) there is a present obligation (legal or constructive) arising from past events, (b) the settlement of the
obligation is expected to result in an outflow of resources embodying economic benefits, and (c) a reliable
estimate of the amount of the obligation can be made.

2.37

Comparative information

Comparative  information  was  restated  in  relation  to  the  presentation  of  Credit  risk  concentration  of  loans
and advances to customers as detailed in Notes 45.2, 45.3, 45.4, 45.7 and 45.11. In addition, comparative
information was restated in relation to the presentation of segmental analysis as detailed in Note 6.

3. 

Going concern

The Directors have made an assessment of the Group’s ability to continue as a going concern for a period of
12 months from the date of approval of these Consolidated Financial Statements. 

The  Directors  have  concluded  that  there  are  no  material  uncertainties  which  would  cast  significant  doubt
over  the  ability  of  the  Group,  the  Company and  BOC  PCL  to  continue  to  operate  as  a  going  concern for  a
period of 12 months from the date of approval of these Consolidated Financial Statements.

In  making  this  assessment,  the  Directors  have  considered  a  wide  range  of  information  relating  to  present
and  future  conditions,  including  projections  of  profitability,  cash  flows,  capital  requirements  and  capital
resources,  taking  also  into  consideration,  the  Group’s  Financial  Plan  approved  by  the  Board  in  February
2022  (the  ‘Plan’)  and  the  operating  environment  (as  set  out  in  Section  ‘Operating  Environment’  in  the
Directors'  Report).  The  Group  has  sensitised  its  projection  to  cater  for  downside  scenarios  and  has  used
conservative  economic  inputs  to  develop  its  medium  term  strategy.  The  Group  is  working  towards
materialising its Plan. 

Capital
The  Directors  and  Management  have  considered  the  Group’s  forecasted  capital  position,  including  the
potential  impact  of  a  deterioration  in  economic  conditions.  The  Group  has  developed  capital  projections
under base and adverse scenario and the Directors believe that the Group has sufficient capital to meet its
regulatory capital requirements throughout the period of assessment. 

91

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

3. 

Going concern (continued)

Funding and liquidity
The Directors and Management have considered the Group’s funding and liquidity position and are satisfied
that  the  Group  has  sufficient  funding  and  liquidity  throughout  the  period  of  assessment.  The  Group
continues to hold a significant liquidity buffer at 31 December 2021 that can be easily and readily monetised
in a period of stress. 

4. 

Economic and geopolitical environment

As  a  result  of  the  pandemic,  the  market  environment  within  which  the  Group  operates  has  continued  to
evolve  in  2021.  Throughout  2021,  measures  adopted  to  contain  the  COVID-19  virus,  included  certain
business  closures,  social  restrictions  and  social  distancing,  which  have  had  an  impact  on  the  current
financial and operational performance of the Group.  However, the economic performance and outlook has
continued  to  improve  with  the  lifting  of  economic  restrictions  in  2021.  The  low  interest  rate  environment
continues  to  impact  the  profitability  of  the  overall  financial  sector  in  which  the  Group  operates  having  a
resultant  impact  on  the  Group’s  net  interest  income.  The  Group  assessed  the  financial  impacts  of  the
economic environment through the Group’s planning process and believes it is reasonably well positioned to
withstand  any  volatility  from  a  resurgence  of  the  virus  or  other  economic  events,  particularly  given  the
Group’s continued management of its financial position through NPE reduction and capital management.

The  potential  impacts  from  the  Russian  invasion  of Ukraine remain uncertain, including but not limited to,
on  economic  conditions,  asset  valuations,  interest  rate  expectations  and  exchange  rates.  The  extent  of
these impacts on the Group is unclear at this stage. Although the Group’s direct exposure to the region is
limited,  the  invasion  of  Russia  to  Ukraine  could  result  in  prolonged/elevated  geopolitical  instability,  trade
restrictions,  disruptions  to  global  supply  chains,  increases  in  energy  prices  with  flow-on  global  inflationary
impacts,  and  a  potential  adverse  impact  on  markets  and  a  downturn  in  the  global  economy.  Beginning  in
February 2022, the EU, UK and the U.S., in a coordinated effort joined by several other countries, imposed
a  variety  of  new  sanctions  with  respect  to  certain  regions  of  Ukraine,  Russia  and  various  Russia-related
parties as a result of these escalating tensions and Russia’s invasion of Ukraine, which may have an impact
on  the  Group’s  business  and  operations  as  well  as  impact  the  regional  and  global  economic  environment.
Secondary effects of these developments, for example the cost and sufficiency of energy supplies in Europe
and the economic impact of various scenarios, are hard to predict and could be significant.

5. 

Significant and other judgements, estimates and assumptions

The  preparation  of  the  Consolidated  Financial  Statements  requires  the  Company’s  Board  of  Directors  and
management  to  make  judgements,  estimates  and  assumptions  that  can  have  a  material  impact  on  the
amounts recognised in the Consolidated Financial Statements and the accompanying disclosures, as well as
the  disclosures of contingent liabilities. Uncertainty about these assumptions and estimates could result in
outcomes that require a material adjustment to the carrying amount of assets or liabilities affecting future
periods.

The key assumptions concerning the future and other key sources of estimation uncertainty at the reporting
date,  that  have  a  significant  risk  of  causing  a  material  adjustment  to  the  carrying  amounts  of  assets  and
liabilities  are  described  below.  The  Group  based  its  assumptions  and  estimates  on  parameters  available
when the Consolidated Financial Statements were prepared. Existing circumstances and assumptions about
future developments may, however, change due to market changes or circumstances beyond the control of
the Group.  Such changes are reflected in the assumptions when they occur.

The  most  significant  judgements,  estimates  and  assumptions  relate  to  the  classification  of  financial
instruments and the calculation of expected credit losses (ECL), the estimation of the net realisable value of
stock of property and the provisions for pending litigation, claims, regulatory and other matters, which are
presented  in  Notes  5.1  to  5.4  below.  Other  judgements,  estimates  and  assumptions  are  disclosed  further
below in Notes 5.5 to 5.13. 

92

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

5. 

5.1

Significant and other judgements, estimates and assumptions (continued)

Classification of financial assets

The  Group  exercises  judgement  upon  determining  the  classification  of  its  financial  assets,  which  relate  to
business models and future cash flows. 

Judgement is also required to determine the appropriate level at which the assessment of business models
needs to be performed. In general, the assessment for the classification of financial assets into the business
models  is  performed  at  the  level  of  each  business  line.  Further,  the  Group  exercises  judgement  in
determining the effect of sales of financial instruments on its business model assessment. 

The  Group  also  applies  judgement  upon  considering  whether  contractual  features  including  interest  rate
could  significantly  affect  future  cash  flows.  Furthermore,  judgement  is  required  when  assessing  whether
compensation paid or received on early termination of lending arrangements results in cash flows that are
not SPPI.

5.2

Calculation of expected credit losses

The  calculation  of  ECL  requires  management  to  apply  significant  judgement  and  make  estimates  and
assumptions, involving significant uncertainty at the time these are made.  Changes to these estimates and
assumptions  can  result  in  significant  changes  to  the  timing  and  amount  of  ECL  to  be  recognised.  The
Group’s calculations are outputs of models, of underlying assumptions on the choice of variable inputs and
their interdependencies. 

It  has  been  the  Group’s  policy  to  regularly  renew  its  models  in  the  context  of  actual  loss  experience  and
adjust when necessary. 

Elements of ECL models that are considered accounting judgements and estimates include:

Assessment of significant increase in credit risk (SICR)
IFRS  9  does  not  include  a  definition  of  significant  increase  in  credit  risk.  The  Group  assesses  whether
significant increase in credit risk has occurred since initial recognition using predominantly quantitative and
in certain cases qualitative information. The determination of the relevant thresholds to determine whether
a  significant  increase  in  credit  risk  has  occurred,  is  based  on  statistical  metrics  and  could  be  subject  to
management judgement. The relevant thresholds are set, monitored and updated on a yearly basis by the
Risk Management Division and endorsed by the Group Provisions Committee. 

Determining  the  probability  of  default  (PD)  at  initial  recognition  requires  management  estimates  in
particular  cases.  Specifically  in  the  case  of  exposures  existing  prior  to  the  adoption  of  IFRS  9,  a
retrospective calculation of the PD is made in order to quantify the risk of each exposure at the time of the
initial recognition. In certain cases estimates about the date of initial recognition might be required. 

For  the  retail  portfolio,  the  Group  uses  a  PD  at  origination  incorporating  behavioural  information  (score
cards)  whereas,  for  the  corporate  portfolio,  the  Group  uses  the  internal  credit  rating  information.  For
revolving  facilities,  management  estimates  are  required  with  respect  to  the  life-time  and  hence  a
behavioural  maturity  model  is  utilised  assigning  an  expected  maturity  based  on  product  and  customer
behaviour. 

Scenarios and macroeconomic factors 
The  Group  determines  the  ECL, which is a probability weighted amount, by evaluating a range of possible
outcomes.  Management uses forward looking scenarios and assesses the suitability of weights used.  These
are  based  on  management’s  assumptions  taking  into  account  macroeconomic,  market  and  other  factors.
Changes in these assumptions and in other external factors could significantly impact ECL. Macroeconomic
inputs  and  weights  per  scenario  are  monitored  by  the  Economic  Research  Department  and  are  based  on
internal model analysis after considering external market data supplemented by expert judgement.

93

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

5. 

5.2

Significant and other judgements, estimates and assumptions (continued)

Calculation of expected credit losses (continued)

Economic  activity  recovered  strongly  in  2021, driven  by  domestic  demand  in  the first half of 2021 and by
external  demand  in  the  second  half  of  2021  reflecting  a  strong  recovery  in  tourist  activity  in  the  period.
Government  support  to  businesses  and  households  remained  substantial  in  the  year  and  inflation
accelerated  in  the  second  half  of  2021.  The  unemployment  rate  remained  largely  unchanged  from  the
previous year. Over the medium term, prospects remain positive aided also by the Recovery and Resilience
Fund  of  Next  Generation  EU.  The  Next  Generation  EU  is  a  significant  initiative.  Its  purpose  is  ultimately
about the future, to help fund the key investments that will be needed for the green and digital transitions,
and  so  enhance  the  potential  and  economic  resilience  of  member  states.  Structural  reform  is  an  integral
part of this process, and ultimately a critical factor that will determine the effectiveness of the investments.
The  bulk  of  the  funds  will  be  released  in  2022-2024  depending  on  the  strict  implementation  of  reform
priorities  agreed  with  the  EU.  These  include  increasing  the  efficiency  of  public  and  local  administrations,
improving the government of state-owned enterprises, reducing further the levels of non-performing loans
in  the  banking  sector,  improving  the  efficiency  of  the  judicial  system  and  accelerating  anti-corruption
reforms.

There have been distinct improvements in Cyprus’ risk profile, but substantial risks remain in terms of the
domestic operating environment, as well as the external environment on which it depends. Cyprus’ overall
country  risk  is  a  combination  of  sovereign,  currency,  banking,  political  and  economic  structure  risk,
including  external  developments  with  substantial  potential  impact  on  the  domestic  economy.  The  large
stock  of  public  debt  weighs  heavily  on  Cyprus’  sovereign  credit  risk.  In  the  banking  sector,  despite
significant progress since the financial crisis of 2012-2014, risks remain elevated and non-performing loans
were 15.2% of gross loans at the end of October 2021 compared to a Euro area average of just over 2%.
Cyprus  has  a  large  and  relatively  undiversified  export  base.  While  the  current  account  deficit  will  be
narrowing  as  exports  services recover in the medium term, it will remain sizable. Tourism will continue to
be  impacted  by  COVID-19  in  the  EU.  Parliament  is  fragmented  and  majorities  for  passing  legislation
including  reforms  may  be  difficult  to  form. The  monetary  policy  of  the  European Central  Bank can  change
abruptly if inflation pressures persist. The extent of the crisis in Ukraine can lead in elevated tensions for a
considerable  period  of  time.  Given  that  the  banking  sector  has  linkages  with  business  and  professional
services  with  Russia  and  that  Russia  has  become a major market for Cypriot tourism, adverse events and
developments in the Russian economy may potentially have an impact on the Cyprus economy.

For  the  ECL,  the  Group  updated  its  forward  looking  scenarios,  factoring  in  updated  macroeconomic
assumptions  and  other  monetary  and  fiscal  developments  at  the  national  and  the  EU  level  based  on
developments and events as at the reporting date, i.e. 31 December 2021.

The tables below indicate the most significant macroeconomic variables as well as the scenarios used by the
Group as at 31 December 2021 and 2020 respectively. The Group uses three different economic scenarios
in  the  calculation  of  default  probabilities  and  provisions.  The  Group  has  used  the  30-50-20  probability
structure  for  the  adverse,  base  and  favourable scenarios respectively compared to the 25-50-25 structure
derived  using  the  method  described  in  Note  2.19.5.  This  reflects  the  management's  view  of  specific
characteristics  of  the  Cyprus  economy  that  render  it  more  vulnerable  to  external  and  internal  shocks.
Despite the more positive outlook for 2022 and the continued recovery, given the added uncertainties and
downside  risks  in  the  global  economy  as  well  as  the  local  economy,  especially  in  view  of  inflation
uncertainties  and  added  geopolitical  risks,  management  decided  to  maintain  an  elevated  weight  on  the
adverse scenario.

The economy continues to face financial and macroeconomic risks, including a high public debt ratio and a
relatively  high  level  of  NPEs  that  together  maintain  elevated  vulnerabilities  and  limit  the  policy  reaction
space  thus  sustaining  conditions,  which  can  lead  to  a  deeper  recession  in  response  to  shocks  than  under
normal times.

In the banking sector, non-performing loans dropped sharply from about 48% of gross loans at the end of
2014 to 15.2% of gross loans at the end of October 2021 but compare unfavourably to a Euro area average
of  just  over  2%.  However,  adverse  developments  such  as  real  estate  sector  shocks  that  can  emanate  for
instance from a prolonged COVID-19 pandemic, or post COVID-19 permanent shifts in travel and hospitality
preferences, can lead to a rapid increase in the creation of non-performing loans and weaken bank balance
sheets.

94

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

5. 

5.2

Significant and other judgements, estimates and assumptions (continued)

Calculation of expected credit losses (continued)

These factors and the overall risk profile discussed in the previous section, including economic structure risk
given a very large external sector and high concentration to geographical areas render the economy more
susceptible  to  external  shocks  and  weaken  its  resilience.  This  may,  in  management's  view,  not  be  fully
captured in the weights as calculated using the method described in Note 2.19.5. Hence management has
decided to keep the weight of the adverse scenario to 30%, and correspondingly keep a reduced weight of
the favourable scenario to 20%.

31 December 2021

Year

Scenario

Weight
%

Real GDP
(% change)

Unemployment
rate (% of
labour force)

2022

2023

2024

2025

2026

Adverse
Baseline
Favourable
Adverse
Baseline
Favourable
Adverse
Baseline
Favourable
Adverse
Baseline
Favourable
Adverse
Baseline
Favourable

30.0
50.0
20.0
30.0
50.0
20.0
30.0
50.0
20.0
30.0
50.0
20.0
30.0
50.0
20.0

-0.4
4.3
4.5
0.1
3.3
3.3
1.8
3.0
3.2
2.4
2.9
3.0
3.0
2.7
2.6

31 December 2020

7.6
6.5
5.8
7.7
6.4
5.8
7.6
6.2
5.7
7.2
5.8
5.5
6.7
5.3
5.1

Year

Scenario

Weight
%

Real GDP
(% change)

Unemployment
rate (% of
labour force)

2021

2022

2023

2024

2025

Adverse
Baseline
Favourable
Adverse
Baseline
Favourable
Adverse
Baseline
Favourable
Adverse
Baseline
Favourable
Adverse
Baseline
Favourable

30.0
50.0
20.0
30.0
50.0
20.0
30.0
50.0
20.0
30.0
50.0
20.0
30.0
50.0
20.0

-0.6
4.0
4.8
4.3
3.9
4.4
4.0
3.4
3.5
3.5
3.0
3.0
2.7
2.7
2.7

9.6
7.4
6.4
8.7
6.2
5.8
7.4
5.7
5.6
6.7
5.7
5.6
6.6
5.7
5.5

Consumer
Price Index
(average 
% change)
0.5
2.2
3.0
1.6
1.6
1.6
1.8
1.8
1.8
1.9
1.9
1.9
1.8
1.8
1.8

RICS House
Price Index
(average 
% change)
-3.7
2.6
3.1
-1.0
3.3
4.0
3.0
3.1
3.2
3.3
3.0
2.9
3.2
2.7
3.1

Consumer
Price Index
(average 
% change)
-2.2
-0.8
-0.1
-1.1
0.8
1.4
0.3
1.4
1.4
0.8
1.6
1.6
1.5
1.9
2.0

RICS House
Price Index
(average 
% change)
-4.0
-2.3
-0.8
-2.3
0.3
2.4
2.5
4.1
5.2
5.3
5.3
5.9
5.8
5.5
6.1

The  adverse  scenarios  may  outpace  the  base  and  favourable  scenarios  after  the  initial  shock  has  been
adjusted  to  and  the  economy  starts  to  expand  from  a  lower  base.  Thus,  in  the  adverse  scenario  GDP  will
follow  a  growth  trajectory  that  will  ultimately  equal  and  surpass  the  baseline  before  converging.  Property
prices are determined by multiple factors with GDP growth featuring prominently. However, the relationship
between GDP growth and property prices entails a lag. Thus, property prices will initially adjust less steeply
than  GDP,  and  will  start  to  accelerate  after  the  recovery  in  GDP  has  been  entrenched.  After  this  point,
property  prices will accelerate and will match and surpass the pace in the baseline scenario, before finally
converging.

95

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

5. 

5.2

Significant and other judgements, estimates and assumptions (continued)

Calculation of expected credit losses (continued)

The baseline scenario was updated for 31 December 2021 reporting, considering available information and
relevant developments until then, and is described next. Economic activity recovered strongly in 2021 aided
by  continuing  fiscal  stimulus  supporting  jobs and businesses, and by aggressive monetary expansion from
the  ECB.  Real  GDP  increased  by  5.5%  in  2021  and  is  projected  to  rise  by  4.1%  in  2022  according  to  the
winter  forecasts  of  the  European  Commission.  Consumer  price  inflation  averaged  2.4%  in  2021  but
accelerated sharply in the second half of the year. Inflation is expected to remain elevated in the first half of
2022 and start to ease from the second half of 2022. The unemployment rate will continue to drop steadily
in the medium term. Property prices will continue to rise modestly in 2022 as domestic demand for housing
picks up.

The  adverse  scenario  is  consistent  with  assumptions  for  the  COVID-19  related  disruptions  under  the
baseline  scenario  but  to  a  higher  degree  of  severity,  and  with  negative  influences  from  new  sanctions
against  Russia  over  developments  in  the  Ukraine  crisis  as  estimated  at  the  time  of  the  projections  for  31
December 2021. The Cypriot economy relies on services, particularly on tourism. This makes the economy
more exposed than other countries to travel restrictions and quarantine measures that have been adopted
in Cyprus and abroad due to COVID-19. Developments with Russia over the Ukrainian crisis and subsequent
sanctions,  lead  to  negative  implications  for  tourism  travel,  investment  flows  and  energy  prices.  The  hit  to
the Cyprus economy from falling external demand for travel and tourism services and the knock-on effects
to related sectors will be significantly more severe than under the baseline scenario. Real GDP is expected
to contract mildly in 2022, under the adverse scenario, by 0.4%. Economic recovery will remain weak in the
medium term. In the labour market the unemployment rate will remain stuck near the 2021 levels and even
rise modestly in the medium term before dropping again. Property prices will be affected more steeply and
drop by about 3.7% in 2022 and by 1% in 2023 before recovering from 2024 onwards.

Since  1  January  2018,  the  Group  has  reassessed  the  key  economic  variables  used  in  the  ECL  models
consistent with the implementation of IFRS 9. The Group uses actual values for the input variables. These
values  are  sourced  from  the  Cyprus  Statistical  Service,  the  Eurostat,  the  Central  Bank  of  Cyprus  for  the
residential  property  price  index,  and  the  European  Central  Bank  for  interest  rates.  Interest  rates  are  also
sourced  from  Bloomberg.  In  the  case  of  property  prices  the  Group  additionally  uses  data  from  the  Royal
Institute  of Chartered Surveyors. For the forward reference period, the Group uses the forecast values for
the same variables, as prepared by the Bank’s Economic Research Department. The results of the internal
forecast  exercises  are  consistent  with  publicly  available  forecasts  from  official  sources  including  the
European  Commission,  the  International  Monetary  Fund,  the  European  Central  Bank  and  the  Ministry  of
Finance of the Republic of Cyprus.     

Qualitative  adjustments  or  overlays  are  occasionally  made  when  inputs  calculated  do  not  capture  all  the
characteristics  of  the  market.  These  are  reviewed  and  adjusted,  if  considered  necessary,  by  the  Risk
Management  Division  and  endorsed  by  the  Group  Provisions  Committee.  Qualitative  adjustments  or
overlays  were  applied  to  the  positive  future  property  value  growth  to  restrict  the  level  of  future  property
price  growth  to  0%  for  all  scenarios  for  loans  and  advances  to  customers  which  are  secured  by  property
collaterals.

The RICS indices, which are considered for the purposes of determining the real estate collateral value on
realisation date have been used as the basis to estimate updated market values of properties supplemented
by  management  judgement  where  necessary  given  the  difficulty  in  differentiating  between  short  term
impacts  and  long  term  structural  changes  and  the  shortage  of  market  evidence  for  comparison  purposes
and  are  capped  to  0%  in  case  of  any  future projected  increase,  whereas any  future projected  decrease  is
taken into account. 

For Stage 3 customers, the calculation of individually assessed provisions is the weighted average of three
scenarios:  base,  adverse  and  favourable.  The  base  scenario  focuses  on  the  following  variables,  which  are
based  on  the  specific  facts  and  circumstances  of  each  customer:  the  operational  cash  flows,  the  timing of
recovery of collaterals and the haircuts from the realisation of collateral. The base scenario is used to derive
additional either more favourable or more adverse scenarios. Under the adverse scenario operational cash
flows are decreased by 50%, applied haircuts on real estate collateral are increased by 50% and the timing
of recovery of collaterals is increased by 1 year with reference to the baseline scenario, whereas under the
favourable  scenario  applied  haircuts  are  decreased  by  5%,  with  no  change  in  the  recovery  period  with
reference  to  the  baseline  scenario.  Assumptions  used  in  estimating  expected  future  cash  flows  (including
cash  flows  that  may  result  from  the  realisation  of  collateral)  reflect  current  and expected future economic
conditions and are generally consistent with those used in the Stage 3 collectively assessed exposures.

96

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

5. 

5.2

Significant and other judgements, estimates and assumptions (continued)

Calculation of expected credit losses (continued)

For  collectively  assessed  customers  the  calculation  is  also  the  weighted  average of  three  scenarios:  base,
adverse and favourable. 

Assessment of loss given default (LGD)
A  factor  for  the  estimation  of  loss  given  default  (LGD)  is  the  timing  and  net  recoverable  amount  from
repossession or realisation of collaterals which mainly comprise real estate assets. 

Assumptions  have  been  made  about  the  future  changes  in  property  values,  as  well  as  the  timing  for  the
realisation  of  collateral,  taxes  and  expenses  on  the  repossession  and  subsequent  sale  of  the  collateral  as
well  as  any  other  applicable  haircuts.  Indexation  has  been  used  as  the  basis  to  estimate  updated  market
values  of  properties  supplemented  by  management  judgement  where  necessary  given  the  difficulty  in
differentiating  between  short  term  impacts  and  long  term  structural  changes  and  the  shortage  of  market
evidence  for  comparison  purposes.  Assumptions  were  made  on the basis of a macroeconomic scenario for
future  changes  in  property  prices,  and  these  are  capped  to  zero  for  all  scenarios,  in  case  of  any  future
projected increase, whereas any future projected decrease is taken into consideration.

At 31 December 2021 the weighted average haircut (including liquidity haircut and selling expenses) used in
the collectively assessed provisions calculation for loans and advances to customers is approximately 32%
under the baseline scenario (2020: approximately 32%) excluding those classified as held for sale. 

The timing of recovery from real estate collaterals used in the collectively assessed provisions calculation for
loans  and  advances  to  customers  has  been  estimated  to  be  on  average  seven  years  under  the  baseline
scenario (2020: average of seven years), excluding those classified as held for sale. 

For  the  calculation  of  individually  assessed  provisions,  the  timing  of  recovery  of  collaterals  as  well  as  the
haircuts used are based on the specific facts and circumstances of each case. For specific cases judgement
may  also  be  exercised  over  staging  during  the  individual  assessment  including  cases  where  no  specific
model has been developed. 

The above assumptions are also influenced by the ongoing regulatory dialogue the Group maintains with its
lead regulator, the ECB, and other regulatory guidance and interpretations issued by various regulatory and
industry  bodies  such  as  the  ECB  and  the  EBA,  which  provide  guidance  and  expectations  as  to  relevant
definitions  and  the  treatment/classification  of  certain  parameters/assumptions  used  in  the  estimation  of
provisions. 

Any changes in these assumptions or a variance between assumptions made and actual results could result
in significant changes in the amount of required credit losses of loans and advances to customers.  

Expected lifetime of revolving facilities 
The expected lifetime of revolving facilities is based on a behavioural maturity model for revolving facilities
based on BOC PCL's available historical data, where an expected maturity for each revolving facility based
on the customer's profile is assigned.

The  credit  conversion  factor  model  for  revolving  products  was  calibrated  in  the  fourth quarter  of  2021, to
include  additional  data  points  covering  the  period  up  to  moratorium  and  in  order  to  be  aligned  with  the
behavioural maturity model for revolving facilities. The impact on the ECL for the year ended 31 December
2021 was a release of ECL of €1,790 thousand.

Modelling adjustments 
Forward  looking  models  have  been  developed  for  ECL  parameters  PD,  EAD,  LGD  for  all  portfolios  and
segments  sharing  similar  characteristics.  Model  validation  (initial  and  periodic)  is  performed  by  the
independent validation unit within the Risk Management Division and involves assessment of a model under
both quantitative (i.e. stability and performance) and qualitative terms. The frequency and level of rigour of
model  validation  is  commensurate  to  the  overall  use,  complexity  and  materiality  of  the  models,  (i.e.  risk
tiering).  In  certain  cases,  judgement  is  exercised  in  the  form  of  management  overlay  by  applying
adjustments  on  the  modelled  parameters.  Governance  of  these  models  lies  with  the  Risk  Management
Division,  where  a  strong  governance  process  is  in  place  around  the  determination  of  the  impairment
measurement  methodology  including  inputs,  assumptions  and  overlays.  Any  management  overlays  are
prepared  by  the  Risk  Management  Division,  endorsed  by  the  Provisions  Committee  and  approved  by  the
joint Risk and Audit Committee.  

97

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

5. 

5.2

Significant and other judgements, estimates and assumptions (continued)

Calculation of expected credit losses (continued)

ECL  allowances  also  include  off-balance  sheet  credit  exposures  represented  by  guarantees  given  and  by
irrevocable commitments to disburse funds. Off-balance sheet credit exposures of the individually assessed
assets  require  assumptions  on  the  probability,  timing  and  amount  of  cash  outflows.  For  the  collectively
assessed  off-balance  sheet  credit  exposures,  the  allowance  for  provisions  is  calculated  using  the  Credit
Conversion Factor (CCF) model.

During  the  third  quarter  of  2021,  cure  model  recalibration  was  performed  mainly  to  address  the  low
default/cure environment observed in the recent period prior to moratorium and investigate the considered
model  development  period  such  that  is  retains  the  through  the  cycle  nature  of  the  model.  The  calibration
was performed on the most recent changes in definition of default introduced in January 2021 and had an
ECL impact of €28 million for the year ended 31 December 2021.

Overlays in the context of COVID-19
Following  the  COVID-19  pandemic,  the  Group  considered  the  complexities  of  governmental  support
programmes and regulatory guidance on treatment of customer payment breaks by the ECL models.  In this
context, management has considered the data and measurement limitations arising from the extraordinary
impact of COVID-19 and addressed them through management overlays in relation to the significant credit
risk  deterioration,  behavioural  ratings  and  PD.  The  majority  of  COVID-19  related  management  overlays
applied in 2020 and up to the first six months of 2021 were removed in the third quarter of 2021 following
the  availability  of  recent  financial  information  (such  as  financial  statements)  and  continuing  signs  of
recovery in 2021 (such as the repaying percentage of moratorium customers nine months after the end of
moratorium).

SICR adjustment
Following  an  assessment  performed  for  SICR  for  customers  that  had  taken  up  the  moratorium  in  2020, a
management overlay  was  applied,  in  order to capture any bias introduced in the customer’s credit ratings
by  defining  collective  rules  that  can  assess  Stage  1  and  Stage  2  misclassified  customers,  due  to  skewed
outlook  of  the  idiosyncratic  risk.  The  exercise  carried  out  compared  the  observed  with  the  expected
score/rating (adjusted for the days past due and arrears elements that did not apply during the moratorium
period  so  as  to  assess  if  any  customers  exhibit  severe  deterioration/improvement).  Additionally,  stricter
customers'  credit  ratings  thresholds  have  been  applied  for  customers  in  the  hotels  and  catering  industry
sector.  A  staging  overlay  was  then  applied  on  these  customers  in  order  to  classify  them  accordingly  to
Stage  2.  At  31  December  2021,  this  overlay  continued  to  apply  only  for  the  customers  in  the  hotel  and
catering industry. The impact of this overlay resulted in a transfer of loans of €42 million from Stage 1 to
Stage 2 and maintaining the classification of €28 million loans in Stage 2 had an impact on the ECL of €91
thousand  and  €383  thousand  respectively  for  the  year  ended  31  December  2021.  The  removal  of  this
overlay  from  the  remaining  exposures  resulted  in  a  transfer  of  €109  million  exposures  from  Stage  2  to
Stage 1 and an ECL reversal of €0.4 million for the year ended 31 December 2021.

Given  the  data  available  since  the  expiry  of  the moratorium, any exposures that were assessed as having
experienced  a  SICR  in  2020  and  were  classified  to  Stage  2  following  overlays  performed  (other  than  the
overlay described in the previous paragraph), were allowed to return to Stage 1, if no SICR was identified
by  the  models.  The  removal  of  this  overlay  led  to  a  transfer  back  to  Stage  1  of  €424  million  exposures,
resulting in the release of ECL of €2 million for the year ended 31 December 2021.

Additionally,  exposures  that  did  not  participate  in  the  2020  moratorium  but  were  identified  as  having
experienced  a  SICR  during  2020  and  therefore  transferred  to  Stage  2  were  allowed  to  migrate  back  to
Stage  1  if  they  did  not  exhibit  a  SICR  as  at  30  June  2021.  This  overlay  has  been  removed  and  led  to  a
transfer  back  to  Stage  1  of  €186  million  exposures,  resulting  in  an  ECL  release  of  €1  million  for  the  year
ended 31 December 2021.

Probability of default and behavioural ratings adjustment
A  PD  overlay  maintained  from  2020  in  order  to  avoid  extreme  values  in  the  model  predictions  whilst
ensuring  that  the  moratorium  will  not  cause  a  timeline  misalignment  between  the  model-projected  and
observed  2021  defaults  was  removed  during  the  third  quarter  of  2021.  This  overlay  had  an  isolated  ECL
impact of €11 million in 2020 and a corresponding ECL release upon its removal during the year ended 31
December 2021.

98

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

5. 

5.2

Significant and other judgements, estimates and assumptions (continued)

Calculation of expected credit losses (continued)

The PD overlay applied in 2020 relating to behavioural ratings, where a prudent logic was applied in order
to  prevent  any  moratorium-biased  rating  to  reflect  an  improved  asset  quality,  was  removed  in  2021. This
overlay  did  not  allow  any  moratorium  facilities  to  have  improved  ratings  when  compared  to  their
corresponding February 2020 rating and resulted in an ECL increase of €5 million during 2020. The overlay
was removed during the first quarter of 2021 and resulted in an ECL release of €5 million for the year ended
31 December 2021.

Portfolio segmentation 
The  individual  assessment  is  performed  not  only  for  individually  significant  assets  but  also  for  other
exposures  meeting  specific  criteria  determined  by  management.  The  selection  criteria  for  the  individually
assessed  exposures  are  based  on  management  judgement  and  are  reviewed  on  a  quarterly  basis  by  the
Risk Management Division and are adjusted or enhanced, if deemed necessary. During 2020, in response to
the  COVID-19  pandemic,  the  selection  criteria  were  expanded  to  include  significant  Stage  1  exposures
within  highly  impacted  sectors  to  assess  potential  increase  in  credit  risk  and  significant  exposures  which
transitioned from Stage 1 to Stage 2 to assess potential indications for unlikeliness to pay. These expanded
selection criteria were also applied in the year ended 31 December 2021.

Further details on impairment allowances and related credit information are set out in Note 45.

5.3

Stock of property - estimation of net realisable value

Stock  of  property  is  measured  at  the  lower  of  cost  and  net  realisable  value.  The  net  realisable  value  is
determined  through  valuation  techniques,  requiring  significant  judgement,  which  take  into  account  all
available reference points, such as expert valuation reports, current market conditions, the holding period of
the  asset,  applying  an  appropriate  illiquidity  discount  where  considered  necessary, and any other relevant
parameters.  Selling  expenses  are  deducted  from  the  realisable  value.  Depending  on  the  value  of  the
underlying  asset  and  available  market  information,  the  determination  of  costs  to  sell  may  require
professional judgement which involves a high degree of uncertainty due to the relatively low level of market
activity.

More details on the stock of property are presented in Note 27.

5.4

Provisions for pending litigation, claims, regulatory and other matters

The accounting policy for provisions for pending litigation, claims, regulatory and other matters is described
in  Note  2.36.  Judgement  is  required  in  determining  whether  a  present  obligation  exists  and  in  estimating
the probability, timing and amount of any outflows.  Provisions for pending litigation, claims, regulatory and
other  matters  usually  require  a  higher  degree  of  judgement  than  other  types  of  provisions.  It  is  expected
that  the  Group  will  continue  to  have  a  material  exposure  to  litigation  and  regulatory  proceedings  and
investigations  relating  to  legacy  issues  in  the medium term.  The matters for which the Group determines
that the probability of a future loss is more than remote will change from time to time, as will the matters
as to which a reliable estimate can be made and the possible loss for such matters can be estimated. Actual
results  may  prove  to  be  significantly  higher  or  lower  than  the  estimated  possible  loss  in  those  matters,
where an estimate was made. In addition, loss may be incurred in matters with respect to which the Group
believed the probability of loss was remote.  

For a detailed description of the nature of uncertainties and assumptions and the effect on the amount and
timing of pending litigation, claims, regulatory and other matters refer to Note 39.

5.5

Tax

The Group, other than in Cyprus, is subject to tax in the countries that it has run-down operations mainly in
Greece, Russia and Romania. Estimates are required in determining the provision for taxes at the reporting
date. The Group recognises income tax liabilities for transactions and assessments whose tax treatment is
uncertain. Where the final tax is different from the amounts initially recognised in the consolidated income
statement, such differences will impact the income tax expense, the tax liabilities and deferred tax assets or
liabilities of the period in which the final tax is agreed with the relevant tax authorities.

99

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

5. 

5.5

Significant and other judgements, estimates and assumptions (continued)

Tax (continued)

Deferred tax assets
In  the  absence  of  a  specific  accounting  standard  dedicated  to  the  accounting  of  the  asset  that  arose
pursuant  to  amendments  in  the  Income  Tax  Law  effected  in  March  2019  which  provides  for  the
recoverability  of  tax  assets  arising  from  transfer  of  tax  losses  following  resolution  of  a  credit  institution,
within the framework of 'The Resolution of Credit and Other Institutions', to be guaranteed (Note 17), BOC
PCL  had  exercised  judgement  in  applying  the  guidance  of  IAS  12  in  accounting  for  this  asset  item  as  the
most  relevant  available  standard.  On  the  basis  of  this  guidance,  BOC  PCL  had  determined  that  this  asset
should be accounted for on the basis of IAS 12 principles relating to deferred tax assets.

For further details on such deferred tax assets refer to Note 17.

5.6

Fair value of investments and derivatives

The best evidence of fair value is a quoted price in an actively traded market. If the market for a financial
instrument is not active, a valuation technique is used.  The majority of valuation techniques employed by
the Group use only observable market data and so the reliability of the fair value measurement is relatively
high.

However,  certain  financial instruments are valued on the basis of valuation techniques that feature one or
more  significant  inputs  that  are  not  observable.    Valuation  techniques  that  rely  on  non-observable  inputs
require  a  higher  level  of  management  judgement  to  calculate  a  fair  value  than  those  based  wholly  on
observable inputs.

Valuation techniques used to calculate fair values include comparisons with similar financial instruments for
which  market  observable  prices  exist,  discounted  cash  flow  analysis  and  other  valuation  techniques
commonly  used  by  market  participants.    Valuation  techniques  incorporate  assumptions  that  other  market
participants would use in their valuations, including assumptions about interest rate yield curves, exchange
rates,  volatilities  and  default  rates.    When  valuing  instruments  by  reference  to  comparable  instruments,
management takes into account the maturity, structure and rating of the instrument with which the position
held is being compared.

The  Group  only  uses  models  with  unobservable  inputs  for  the  valuation  of  certain  unquoted  equity
investments.  In these cases, estimates are made to reflect uncertainties in fair values resulting from a lack
of market data inputs, for example, as a result of illiquidity in the market.  Inputs into valuations based on
unobservable data are inherently uncertain because there is little or no current market data available from
which  to  determine  the  level  at  which  an  arm’s  length  transaction  would  occur  under  normal  business
conditions.  Unobservable inputs are determined based on the best information available.

Further details on the fair value of assets and liabilities are disclosed in Note 22.

5.7

Retirement benefits

The cost of defined benefit pension plans is determined using actuarial valuations. The actuarial valuations
involve making assumptions about discount rates, the expected rate of return on plan assets, future salary
increases,  mortality  rates  as  well  as  future  pension  increases  where  necessary.  The  Group’s  management
sets  these  assumptions  based  on  market  expectations  at  the  reporting  date  using  its  best  estimates  for
each  parameter  covering  the  period  over  which  the  obligations  are  to  be  settled.  In  determining  the
appropriate  discount  rate,  management  considers  the  yield  curve  of  high  quality  corporate  bonds.  In
determining  other  assumptions,  a  certain  degree  of  judgement  is  required.  Future  salary  increases  are
based  on  expected  future inflation  rates  for  the  specific  country plus  a  margin  to  reflect  the  best  possible
estimate  relating  to  parameters  such  as  productivity,  workforce  maturity  and  promotions.  The  expected
return on plan assets is based on the composition of each fund’s plan assets, estimating a different rate of
return  for  each  asset  class.  Estimates  of  future  inflation  rates  on  salaries  and  expected  rates  of  return  of
plan assets represent management’s best estimates for these variables. These estimates are derived after
consultation with the Group’s advisors, and involve a degree of judgement. Due to the long-term nature of
these plans, such estimates are inherently uncertain. 

Further details on retirement benefits are disclosed in Note 14.

100

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

5. 

5.8

Significant and other judgements, estimates and assumptions (continued)

Non-life insurance business

The  Group  is  engaged  in  the  provision  of  non-life  insurance  services.  Risks  under  these  policies  usually
cover a period of 12 months.

The  liabilities  for  outstanding  claims  arising  from  insurance  contracts  issued  by  the  Group  are  calculated
based  on  case  estimates  using  facts  known  at  the  reporting  date.  With  time,  these  estimates  are
reconsidered  and  any  adjustments  are  recognised  in  the  financial  statements  of  the  period  in  which  they
arise.

The  principal  assumptions  underlying  the  estimates  for  each  claim  are  based  on  experience  and  market
trends taking into consideration claims handling costs. Other external factors that may affect the estimate
of claims, such as recent court rulings and the introduction of new legislation, are also taken into account.

Provision is also made for claims incurred but not reported (IBNR) by the reporting date. Past experience as
to  the  number  and  amount  of  claims  reported  after  the  reporting  date  is  taken  into  consideration  in
estimating the IBNR provision.

Insurance  contract  liabilities  are  sensitive  to  changes  in  the  above  key  assumptions.  The  sensitivity  of
certain assumptions, such as the introduction of new legislation and the rulings of certain court cases, are
very  difficult  to  quantify.  Furthermore,  the  delays  that  arise  between  the  occurrence  of  a  claim  and  its
subsequent notification and eventual settlement increase the uncertainty existing at the reporting date.

Further information on non-life insurance business is disclosed in Note 12.

5.9

Life insurance business

The Group is engaged in the provision of life insurance services. Whole life insurance plans (life plans) are
unit-linked contracts associated with assets where the amount payable in the case of death is the greater of
the sum insured and the value of investment units. Simple insurance or temporary term plans (term plans)
relate to fixed term duration plans for protection against death. In case of death within the coverage period,
the insured sum will be paid. Endowment insurance (investment plans/mortgage plans/horizon plans) refer
to  specific  duration  plans  linked  to  investments,  to  create  capital  through  systematic  investment  in
association  with  death  insurance  coverage  whereby  the  higher  of  the  sum  insured  and  the  value  of
investment units is payable on death within the contract term.

Further information on life insurance business is disclosed in Note 12.

5.9.1

Value of in-force business

The  value  of  the  in-force  business  asset  represents  the  present  value  of  future  profits  expected  to  arise
from  the  portfolio  of  in-force  life  insurance.  The  valuation  of  this  asset  requires  assumptions  to  be  made
about  future  economic  and  operating  conditions  which  are  inherently  uncertain  and  changes  could
significantly affect the value attributed to these assets.  

The methodology used and the key assumptions that have been made in determining the carrying value of
the in-force business asset at 31 December 2021, are set out in Note 26.

5.9.2

Insurance liabilities

The  calculation  of  liabilities  and  the  choice  of  assumptions  regarding  insurance  contracts  require  the
management of the Group to make significant estimates. 

The assumptions underlying the estimates for each claim are based on past experience, internal factors and
conditions, as well as external factors which reflect current market prices and other published information. 
The  assumptions  and  judgements  are  determined  at  the  date  of  valuation  of  liabilities  and  are  assessed
systematically so that the reliability and realistic position can be ensured.   

Estimates for insurance contracts are made in two stages. Initially, at the start of the contract, the Group
determines  the  assumptions  regarding  future  deaths,  voluntary  terminations,  investment  returns  and
administration  expenses.  Subsequently,  at  each  reporting  date,  an  actuarial  valuation  is  performed  which
assesses whether liabilities are adequate according to the most recent estimates. 

101

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

5. 

5.9

Significant and other judgements, estimates and assumptions (continued)

Life insurance business (continued)

5.9.2

Insurance liabilities (continued)

The assumptions with the greatest influence on the valuation of insurance liabilities are presented below:

Mortality and morbidity rates 
Assumptions are based on standard international tables of mortality and morbidity, according to the type of
contract.  In addition, a study is performed based on the actual experience (actual deaths) of the insurance
company for comparison purposes and if sufficient evidence exists which is statistically reliable, the results
are  incorporated  in  these  tables.    An  increase  in  mortality  rates  will  lead  to  a  larger  expected  number  of
claims  (or  claims  could  occur  sooner  than  anticipated),  which  will  increase  the  expenditure  and  reduce
profits for shareholders. 

Investment return and discount rate
The  weighted  average  rate  of  return  is  derived  based  on  assets  that  are  assumed  to  back  liabilities,
consistent  with  the  long-term  investment  strategy  of  the  Group.  These  estimates  are  based  on  current
market returns as well as expectations about future economic and financial developments.  An increase in
investment returns would lead to an increase in profits for shareholders.

Management expenses
Assumptions are made for management fees and contract maintenance as well as for general expenses, and
are based on the actual costs of the Group. An assumption is also made for the rate of increase in expenses
in  relation  to  the  annual  inflation  rate.  An  increase  in  the  level  of  expenses  would  reduce  profits  for
shareholders.

Lapses
Every two years an analysis of contract termination rates is performed, using actual data from the insurance
company incorporation until the immediate preceding year. Rates vary according to the type and duration of
the  plan.  According  to  the  insurance  legislation  of  Cyprus,  no  assumption  is  made  for  policy  termination
rates in the actuarial valuation. 

Further details on insurance liabilities are disclosed in Note 32.

5.10

Exercise of significant influence

The Group determines whether it exercises significant influence on companies in which it has shareholdings
of less than 20% if other factors exist that demonstrate significant influence. In performing this assessment
it considers its representation in the Board of Directors which gives rise to voting rights of more than 20%
and participation in policy-making processes, including participation in decisions about dividends and other
distributions.

5.11

Classification of properties

The  Group  determines  whether  a  property  is  classified  as  investment  property  or  stock  of  property  as
follows:





Investment  properties  comprise  land  and  buildings  that  are  not  occupied  for  use  by,  or  in  the
operations  of  the Group, nor for sale in the ordinary course of business, but are held primarily to
earn rental income and/or capital appreciation. These buildings are substantially rented to tenants
and  not  intended  to  be  sold  in  the  ordinary  course  of  business. Additionally they comprise leased
properties which are acquired in exchange of debt and are leased out under operating leases.
Stock  of  property  comprises  real  estate  assets  held  with  an  intention  to  be  disposed  of.  This
principally relates to properties acquired through debt-for-property swaps and properties acquired
through  the  acquisition  of  certain  operations  of  Laiki  Bank  in  2013  (except  from  those  that  are
leased out and are classified as investment properties).  

102

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

5. 

Significant and other judgements, estimates and assumptions (continued)

5.12

Fair value of properties held for own use and investment properties

The  Group’s  accounting  policy  for  property  held  for  own  use,  as  well  as  for  investment  property  requires
that  it  is  measured  at  fair  value.  In  the  case  of  property  held  for  own  use,  valuations  are  carried  out
periodically so that the carrying value is not materially different from the fair value, whereas in the case of
investment  properties,  the  fair  value  is  established  at  each  reporting  date.  Valuations  are  carried  out  by
qualified  valuers  by  applying  valuation  models  recommended  by  the  internationally  accepted  valuation
standards.

In arriving at their estimates of the fair values of properties, the valuers used their market knowledge and
professional  judgement  and  did  not  rely  solely  on  historical  transactional  comparable  information,  taking
into  consideration  that  there  is  a  greater  degree  of  uncertainty  than  that  which  exists  in  a  more  active
market.  Depending  on  the  nature  of  the  underlying  asset  and  available  market  information,  the
determination of the fair value of property may require the use of estimates such as future cash flows from
assets  and  discount  rates  applicable  to  those  assets.  All  these  estimates  are  based  on  local  market
conditions existing at the reporting date.

Further information on inputs used is disclosed in Note 22.

5.13

Leases

Incremental Borrowing Rate (IBR)
The determination of an IBR term structure which is used in the measurement of the present value of the
future  lease  payments  as  described  in Note  2.27,  inherently involves  significant  judgement.  The  IBR  used
was  based  on  the  Cyprus  Government  yield  curve,  with  no  further  adjustment,  as  a  fair  proxy  for  the
Group’s secured borrowing cost, for a time horizon in accordance to the lease term. The sensitivity analysis
on the yield curve performed by BOC PCL showed that the value of the lease liability and corresponding RoU
assets is relatively insensitive to changes in the IBR.

Lease term
In  determining  the  lease  term,  management  considers  all  facts  and  circumstances  that  could  make  a
contract enforceable, such as the economics of the contract. The following assumptions were made for the
duration of lease term depending on the contract terms:







For  cancellable  leases,  an  assessment  was  made  at  the  initial  application  of  the  standard  and
subsequently  updated  where  considered  appropriate,  based  on  the  horizon  used  in  the  Group’s
financial  plan.  The  current  medium  term  financial  plan  assessment  is  for  a  duration  of  4  years.
The lease term was therefore based on an assessment of either 4 years (being the medium time
horizon) or 8 years (being an assessment of a longer time horizon). 
For non-cancellable leases, the lease term has been assessed to be the non-cancellable period. 

For leases with an option for renewal, the Group’s past practice regarding the period over which it
has typically used properties (whether leased or owned), and its economic reasons for doing so,
provide  information  that  is  helpful  in  assessing  whether  the  lessee  is  reasonably  certain  to
exercise, or not to exercise, an option.

Low value assets
The  Group  has  exercised  judgement  in  determining  the  threshold  of  low  value  assets  which  was  set  at
€5,000.

Further details on the leases are disclosed in Note 43.

6. 

Segmental analysis

The  Group’s  activities  are  mainly  concentrated  in  Cyprus.  Cyprus  operations  are  organised  into  operating
segments based on the line of business. As from 2021, the results of the overseas activities of the Group,
namely Greece, Romania and Russia, which were previously grouped together and presented into segment
‘Overseas’, are now presented within segment ‘Other’, given the size of these operations which are in a run-
down mode in the last years. Further, the results of certain small subsidiaries of the Group have been re-
allocated  from  segment  ‘Other’  to  different  segments  based  on  their  key  activities  as  to  better  align  with
current management information. The impact of this alignment was not material to the presentation of the
individual segments results. Comparative information in analysis by business line, analysis of total revenue
and analysis of assets and liabilities were restated to account for these changes.

103

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

6. 

Segmental analysis (continued)

 The operating segments are analysed below:


















The Corporate, Small and medium-sized enterprises and Retail business lines are managing loans
and advances to customers. Categorisation of loans per customer group is detailed below. 
Global  corporate  is  managing  loans  and  advances  to  customers  within  the  large  corporate
section,  the  Shipping  centre,  the  International  Corporate  Lending,  the  International  Syndicate
and Project Finance. 
Restructuring  and  recoveries  is  the  specialised  unit  which  was  set up to tackle the Group’s loan
portfolio  quality  and  manages  exposures  to  borrowers  in  distress  situation  through  innovative
solutions. 
International banking services specialises in the offering of banking services to the international
corporate  and  non-resident  individuals,  particularly  international  business  companies  whose
ownership and business activities lie outside Cyprus.  
Wealth management oversees the provision of private banking and wealth management, Market
execution and Custody along with Asset Management and Investment Banking. The business line
Wealth  also  includes  subsidiary  companies  of  the  Group,  whose  activities  relate  to  investment
banking and brokerage, investment holding and management, administration and safekeeping of
UCITS units.
The Real Estate Management Unit manages properties acquired through debt-for-property swaps
and properties acquired through the acquisition of certain operations of Laiki Bank in 2013, and
executes exit strategies in order to monetise these assets. The business line REMU also includes
other subsidiary property companies of the Group.
Treasury  is  responsible  for  liquidity  management  and  for  overseeing  operations  to  ensure
compliance  with  internal  and  regulatory  liquidity  policies  and  provide  direction  as to the actions
to be taken regarding liquidity availability. 
The Insurance business line is involved in both life and non-life insurance business.  
The business line 'Other' includes central functions of BOC PCL such as finance, risk management,
compliance, legal, corporate affairs and human resources. These functions provide services to the
operating  segments.  'Other'  includes  also  other  subsidiary  companies  in  Cyprus  (excluding  the
insurance subsidiaries, property companies under REMU and subsidiary companies under Wealth)
as well as the overseas activities of the Group.

BOC PCL broadly categorises its loans per customer group, using the following customer sectors:







Retail  –  all  physical  person  customers,  regardless  of  the  facility  amount, and  legal  entities  with
facilities from BOC PCL of up to €260 thousand, excluding business property loans.
SME – any company or group of companies (including personal and housing loans to the directors
or shareholders of a company) with facilities from BOC PCL in the range of €260 thousand to €6
million and a maximum annual credit turnover of €10 million.

Corporate  –  any  company  or  group  of  companies  (including  personal  and  housing  loans  to  the
directors or shareholders of a company) with available credit lines with BOC PCL in excess of an
aggregate  principal  amount  of  €6  million  or  having  a  minimum  annual  credit  turnover  of  €10
million.  These  companies  are  either  local-larger  corporations  or  international  companies  or
companies in the shipping sector (lending also includes direct lending or through syndications).

Management  monitors  the  operating  results  of  each  business  segment  separately  for  the  purposes  of
performance assessment and resource allocation.  Segment performance is evaluated based on profit after
tax and non-controlling interests.  Inter-segment transactions and balances are eliminated on consolidation
and are made on an arm’s length basis.

Operating segment disclosures are provided as presented to the Group Executive Committee. 

Income  and  expenses  associated  with  each  business  line  are  included  for  determining  its  performance.
Transfer pricing methodologies are applied between the business lines to present their results on an arm’s
length basis. Income and expenses incurred directly by the business lines are allocated to the business lines
as incurred. Indirect income and expenses are re-allocated from the central functions to the business lines.
For  the  purposes  of  the  Cyprus  analysis  by  business  line,  notional  tax  at  the  12.5%  Cyprus  tax  rate  is
charged/credited to profit or loss before tax of each business line.

The  loans  and  advances  to  customers,  the  customer  deposits  and  the  related  income  and  expense  are
generally  included  in  the  segment  where  the  business  is  managed,  instead  of  the  segment  where  the
transaction is recorded.

104

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

6. 

Segmental analysis (continued)

Analysis by business line

2021
Net interest income/(expense)

Net fee and commission income/(expense)

Net foreign exchange gains/(losses)
Net (losses)/gains on financial instrument transactions and on
disposal/dissolution of subsidiaries and associates
Insurance income net of claims and commissions

Net losses from revaluation and disposal of investment properties

Net gains on disposal of stock of property

Other income

Staff costs

Staff costs–voluntary exit plan and other termination benefits

Special levy on deposits and other levies/contributions
Other operating (expenses)/income (excluding advisory and other restructuring
costs)

Corporate

Global
corporate

€000

€000

Small and
medium-
sized
enterprises
€000

50,576

14,634

534

-

-

-

-

55,589

29,175

9,048

278

(113)

-

-

-

9,465

511

-

-

-

-

Annual Financial Report 2021

Retail

Restructuring
and recoveries

International
banking
services

Wealth
management

REMU

Insurance

Treasury

Other

Total

€000

€000

€000

€000

€000

€000

€000

€000

€000

77,110

45,537

1,872

-

-

-

-

48,138

13,041

77

(17,179)

-

-

-

7,823

54,782

5,868

-

-

-

-

5,592

2,814

(338)

-

-

-

-

-

(2,674)

12,422

747

(3,445)

(52)

22,273

8,366

296,300

(179)

(7,616)

1,632

4,035

25,860

171,796

514

16,503

-

6

(541)

(6,797)

2,915

(22,047)

60,871

245

-

63

-

-

-

-

173

601

874

7,968

61,044

(1,828)

13,296

14,831

5

5

12

502

52

3

347

5,874

65,749

64,807

(5,284)

(3,009)

(842)

(363)

(2,294)

(1,165)

39,163

(6,074)

(1,470)

(1,802)

125,021

(60,775)

(8,464)

(23,197)

(18,225)

(18,021)

(16,838)

(73,283)

44,129

68,476

9,162

12,004

52,970

21,143

47,271

549,895

(14,975)

(12,731)

(4,080)

(3,972)

(11,303)

(1,526)

(78,758)

(202,487)

(1,911)

(110)

(23,874)

(21,612)

(1,724)

(7,095)

(79)

(687)

(483)

(1,113)

(178)

481

(16,146)

-

-

-

-

(36,350)

(9,886)

(3,921)

(17,054)

(9,077)

(9,724)

55,839

(144,064)

-

-

(1,201)

-

-

(311)

(23,124)

Other operating expenses - advisory and other restructuring costs

-

-

-

-

Net gains/(losses) on derecognition of financial assets measured at amortised
cost
Credit (losses)/gains to cover credit risk on loans and advances to customers

Credit gains/(losses) of other financial instruments

Impairment net of reversals of non-financial assets

Share of profit from associates

Profit/(loss) before tax

Income tax

Profit/(loss) after tax

Non-controlling interests-profit

39,104

42,249

12,979

(40,698)

(18,353)

37,040

395

(10,706)

31,477

9,715

24,522

127,724

4,363

1,382

2,108

(6,655)

1,058

1,967

304

12,880

(3,872)

(42,098)

(104)

804

2

(307)

-

-

-

-

-

-

-

3,859

(8,314)

(40,341)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

7

(2,118)

(8)

129

(3,813)

(5,803)

-

-

(47,062)

-

-

-

-

-

(2,394)

(49,456)

137

137

44,849

37,702

(5,606)

(4,713)

16,004

(2,000)

(27,514)

(64,323)

3,439

8,040

37,740

(4,717)

97

(59,886)

31,469

9,844

10,138

36,120

(158)

7,255

(4,733)

(1,230)

180

(4,243)

39,243

32,989

14,004

(24,075)

(56,283)

33,023

(61)

(52,631)

26,736

8,614

10,318

31,877

-

-

-

-

-

-

-

-

-

-

(2,168)

(2,168)

Profit/(loss) after tax attributable to the owners of the Company

39,243

32,989

14,004

(24,075)

(56,283)

33,023

(61) (52,631)

26,736

8,614

8,150

29,709

105

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

6. 

Segmental analysis (continued)

Analysis by business line (continued)

2020 (restated)
Net interest income/(expense)

Net fee and commission income/(expense)

Net foreign exchange gains/(losses)
Net gains/(losses) on financial instrument transactions and on disposal/dissolution of
subsidiaries and associates
Insurance income net of claims and commissions

Net (losses)/gains from revaluation and disposal of investment properties

Net gains on disposal of stock of property

Other income

Staff costs 

Staff costs–voluntary exit plan and other termination benefits

Special levy on deposits and other levies/contributions

Annual Financial Report 2021

Corporate

Global
corporate

€000

€000

Small and
medium-
sized
enterprises
€000

Retail

Restructuring
and recoveries

International
banking
services

Wealth
management

REMU

Insurance

Treasury

Other

Total

€000

€000

€000

€000

€000

€000

€000

€000

€000

65,524

11,484

622

-

-

-

-

66,953

36,579

125,818

7,364

220

3,966

-

-

-

8,570

540

37,370

1,856

-

-

-

-

-

-

-

-

26,162

8,229

105

(360)

-

-

-

17,410

50,222

5,686

-

-

-

-

2,271

(15,075)

(12)

(174)

(6,896)

-

(183)

1,735

5,545

4,551

329,998

21,948

144,674

(958)

16,535

4,822

2,919

669

-

-

-

-

-

(1,038)

7,958

8,716

2

250

808

(3,614)

1,721

54,744

292

-

175

-

-

-

-

1,319

(753)

231

5,434

56,063

(1,499)

8,189

14,957

3

3

12

133

118

2

361

77,633

78,506

(5,070)

(2,719)

(149)

(79)

45,701

(5,766)

(400)

(1,952)

(1,241)

(1,451)

165,177

(60,267)

(3,521)

(18,769)

(77,840)

34,254

73,320

11,042

389

48,553

7,905

28,158

570,638

(15,929)

(11,993)

(4,237)

(4,322)

(9,939)

(1,517)

(73,468)

(195,227)

(1,021)

(252)

(138)

(6,111)

(30)

(548)

(50)

-

-

-

(217)

(106)

(5,825)

-

(3,446)

(33,656)

(27,784)

(13,332)

(3,364)

(8,913)

(8,808)

(12,211)

13,736

(173,071)

Other operating (expenses)/income (excluding advisory and other restructuring costs)

(11,695)

(8,214)

(14,646)

Other operating (expenses)/income - advisory and other restructuring costs

-

-

(117)

-

(14,437)

-

-

(1,106)

-

-

171

(15,489)

Net (losses)/gains on derecognition of financial assets measured at amortised cost

(460)

2,137

692

58,767

66,253

23,321

4,780

(916)

1,103

Credit (losses)/gains to cover credit risk on loans and advances to customers

(8,669)

(17,523)

(1,096)

(4,378)

(228,980)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(25,055)

41,632

2,863

(14,002)

29,806

(6,040)

(34,955)

147,370

41

(779)

-

-

-

147

496

(48)

-

-

-

-

(412)

(34,328)

-

-

-

-

-

205

2,949

(14,151)

(275,080)

(87)

(3,625)

(413)

(4,585)

-

-

-

-

(3,258)

(37,586)

69

69

49,638

50,867

(6,205)

(6,358)

22,917

(2,865)

(514)

(252,932)

64

31,616

40,894

(5,112)

3,458

(48,742)

29,719

(9,665)

(52,503)

(166,863)

(678)

5,285

(4,379)

1,208

(20,496)

(7,920)

43,433

44,509

20,052

(450)

(221,316)

35,782

2,780

(43,457)

25,340

(8,457)

(72,999)

(174,783)

-

-

-

-

-

-

-

-

-

-

3,251

3,251

Credit losses of other financial instruments

Impairment net of reversals of non-financial assets

Share of profit from associates

Profit/(loss) before tax

Income tax

Profit/(loss) after tax

Non-controlling interests-losses

Profit/(loss) after tax attributable to the owners of the Company

43,433

44,509

20,052

(450)

(221,316)

35,782

2,780 (43,457)

25,340

(8,457) (69,748)

(171,532)

106

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

6. 

Segmental analysis (continued)

Analysis of total revenue

Annual Financial Report 2021

Total  revenue  includes  net  interest  income,  net  fee  and  commission  income,  net  foreign  exchange  gains,  net  gains/(losses)  on  financial  instrument
transactions, insurance income net of claims and commissions, net gains/(losses) from revaluation and disposal of investment properties, net gains/(losses) on
disposal  of  stock  of  property  and  other income. There was no revenue deriving from transactions with a single external customer that amounted to 10% or
more of Group revenue.

2021
Revenue from third parties

Inter-segment (expense)/revenue

Total revenue 

2020 (restated)
Revenue from third parties

Inter-segment (expense)/revenue

Total revenue 

Analysis of assets and liabilities

Corporate

Global
corporate

€000

€000

75,871

75,421

(10,122)

(10,614)

Small and
medium-sized
enterprises
€000

Retail

€000

42,834

(3,671)

137,180

(12,159)

65,749

64,807

39,163

125,021

Restructuring
and recoveries

€000

48,153

(4,024)

44,129

International
banking
services
€000

64,739

3,737

68,476

Wealth
management

REMU

Insurance

Treasury

Other

€000

€000

€000

€000

€000

Total

€000

9,927

(765)

15,132

(3,128)

59,770

(25,756)

46,624

549,895

(6,800)

46,899

647

-

9,162

12,004

52,970

21,143

47,271

549,895

79,822

(2,189)

84,858

(6,352)

44,666

1,035

130,841

34,336

83,940

(49,686)

58,921

14,399

9,625

14,792

48,078

(15,393)

1,417

(14,403)

475

23,298

30,488

(2,330)

570,638

-

77,633

78,506

45,701

165,177

34,254

73,320

11,042

389

48,553

7,905

28,158

570,638

2021

Assets

Assets

Corporate

Global
corporate

€000

€000

Small and
medium-sized
enterprises
€000

Retail

€000

Restructuring
and recoveries

€000

International
banking
services
€000

Wealth
management

REMU

Insurance

Treasury

Other

Total

€000

€000

€000

€000

€000

€000

2,012,908

2,139,025

1,036,958

4,011,930

703,926

134,596

73,512 1,282,342

1,023,678 11,412,964

1,583,202

25,415,041

Inter-segment assets

-

-

-

-

-

-

(12,036)

(16,240)

(20,367)

-

(15,227)

(63,870)

Assets between Cyprus and overseas operations

Total assets

2,012,908 2,139,025

1,036,958

4,011,930

703,926

134,596

61,476 1,266,102 1,003,311 11,412,964 1,567,975

25,351,171

(388,474)

24,962,697

107

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

6. 

Segmental analysis (continued)

Analysis of assets and liabilities (continued)

Annual Financial Report 2021

2020 (restated)

Assets

Assets

Inter-segment assets

Assets between Cyprus and overseas operations

Total assets

2021

Liabilities

Liabilities

Corporate

Global
corporate

€000

€000

Small and
medium-sized
enterprises
€000

Retail

€000

Restructuring
and recoveries

€000

International
banking
services
€000

Wealth
management

REMU

Insurance

Treasury

Other

Total 

€000

€000

€000

€000

€000

€000

1,918,726

2,043,938

1,079,633

3,798,897

1,354,964

132,900

62,716

1,552,685

935,705

7,736,802

1,364,567

21,981,533

-

-

-

-

-

-

(13,154)

(16,751)

(18,334)

-

(17,751)

(65,990)

1,918,726 2,043,938

1,079,633

3,798,897

1,354,964

132,900

49,562 1,535,934

917,371 7,736,802 1,346,816

21,915,543

(401,412)

21,514,131

Corporate

Global
corporate

€000

€000

Small and
medium-sized
enterprises
€000

Retail

€000

Restructuring
and recoveries

€000

International
banking
services
€000

Wealth
management

REMU

Insurance

Treasury

Other

Total

€000

€000

€000

€000

€000

€000

1,117,148

631,002

866,860

11,051,397

45,994

3,500,183

335,587

13,359

826,816

4,161,124

785,469

23,334,939

Inter-segment liabilities

-

-

-

-

-

-

-

-

-

(63,870)

-

(63,870)

Liabilities between Cyprus and overseas operations

Total liabilities

2020 (restated)

Liabilities

Liabilities

Inter-segment liabilities

Liabilities between Cyprus and overseas operations

Total liabilities

1,117,148

631,002

866,860

11,051,397

45,994

3,500,183

335,587

13,359

826,816 4,097,254

785,469

23,271,069

(389,599)

22,881,470

1,037,430

607,467

832,576

10,525,819

58,389

3,180,061

309,518

6,394

747,410

1,721,601

880,939

19,907,604

-

-

-

-

-

-

-

-

-

(65,990)

-

(65,990)

1,037,430

607,467

832,576

10,525,819

58,389

3,180,061

309,518

6,394

747,410 1,655,611

880,939

19,841,614

(402,537)

19,439,077

Segmental analysis of customer deposits and loans and advances to customers is presented in Notes 31 and 45.2 and 45.4 respectively.

108

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

6. 

Segmental analysis (continued)

Analysis of turnover

Interest income and income similar to interest income

Fees and commission income

Net foreign exchange gains

Gross insurance premiums (Note 12)

Losses of investment properties and stock of properties

Other income

2021
€000
388,549

180,212

16,503

190,432

(35,307)

14,831

755,220

2020
€000

436,709

151,091

16,535

176,706

(30,903)

14,957

765,095

The analysis of 'Losses of investment properties and stock of properties' is provided in the table below:

Net losses from revaluation and disposal of investment properties

Net gains on disposal of stock of property (Note 27)

Impairment of stock of property (Note 16)

7. 

Interest income and income similar to interest income

Interest income

Financial assets at amortised cost:

- Loans and advances to customers

- Loans and advances to banks and central banks

- Debt securities

- Other financial assets (Note 28)

Debt securities at FVOCI

Negative interest on funding from central banks

Income similar to interest income

Loans and advances to customers at FVPL

Derivative financial instruments

2021
€000

(1,828)

13,296

(46,775)

(35,307)

2020
€000

(1,499)

8,189

(37,593)

(30,903)

2021
€000

2020
€000

309,280

355,377

1,117

7,574

5,335

12,528

25,094

1,467

10,710

-

16,319

5,306

360,928

389,179

2021
€000

12,382

15,239

27,621

2020
€000

13,216

34,314

47,530

109

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

8. 

Interest expense and expense similar to interest expense

Interest expense

Financial liabilities at amortised cost:
- Customer deposits

- Funding from central banks and deposits by banks

- Loan stock

- Repurchase agreements
Negative interest on loans and advances to banks and balances with central
banks
Interest expense on lease liabilities (Note 43)

Expense similar to interest expense

Derivative financial instruments 

9. 

Fee and commission income and expense

Fee and commission income

Credit-related fees and commissions

Other banking commissions
Fees on servicing loans disposed of under Project Helix 2/Helix

Mutual funds and asset management fees

Brokerage commissions

Other commissions

2021
€000

2020
€000

5,707

1,623

27,687

-

31,919

121

67,057

14,034

1,573

23,329

3,784

18,782

489

61,991

2021
€000

2020
€000

25,192

44,720

2021
€000

46,445

96,325

7,009

3,896

1,029

25,508

180,212

2020
€000

40,782

81,105

2,170

3,381

966

22,687

151,091

Mutual funds and asset management fees relate to fiduciary and other similar activities.

Credit-related  fees  and  commissions  include  commissions  from  credit  card  arrangements  amounting  to
€24,810  thousand  (2020:  €19,806  thousand).  Other  banking  commissions  include  commissions  from
payment orders amounting to €27,462 thousand (2020: €26,659 thousand) and account maintenance fees
of  €23,388  thousand  (2020:  €20,089  thousand).  Liquidity  fee  is  also  included  within  other  banking
commissions.

Fee and commission expense

Banking commissions

Mutual funds and asset management fees

Brokerage commissions

10. 

Net foreign exchange gains

2021
€000

2020
€000

8,013

278

125

8,416

5,848

274

295

6,417

Net foreign exchange gains comprise of the conversion of monetary assets and liabilities in foreign currency
at the reporting date, realised exchange gains/(losses) from transactions in foreign currency settled during
the year and the revaluation of foreign exchange derivatives.

110

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

11. 
subsidiaries and associates

Net  (losses)/gains  on  financial  instrument  transactions  and  disposal/dissolution  of

Trading portfolio:
- derivative financial instruments

Other investments at FVPL:

- debt securities

- mutual funds

- equity securities

Net gains on disposal of FVOCI debt securities
Net loss on early redemption of subordinated loan stock (Note 33)

Net (losses)/gains on loans and advances to customers at FVPL (Note 22)

Revaluation of financial instruments designated as fair value hedges:

- hedging instruments (Note 21)

- hedged items (Note 21)

Net losses on financial liabilities at FVPL

Loss on disposal/dissolution of subsidiaries and associates

2021
€000

2020
€000

132

(747)

5,534

(829)

3,139

-

(12,558)

(17,292)

19,878

(19,327)

-

(724)

(22,047)

(3,779)

680

794

2,865

-

3,606

(5,205)

5,760

(34)

(2,219)

1,721

In  April  2021,  BOC  PCL  invited  the  holders  of  its  €250  million  unsecured  and  subordinated  Tier  2  Capital
Note  (issued  in  January  2017)  to  tender  it  for  purchase  by  BOC  PCL  at  a  price  of  105.5%  plus  accrued
interest. BOC PCL received valid tenders for approximately €207 million in aggregate nominal amount, all of
which  were  accepted  and  subsequently  repurchased  a  further  €7  million  in  the  open  market.  As  a  result,
BOC PCL incurred a loss of €12,558 thousand, while at the same time forfeiting the relevant obligation for
future coupon payments. Further information is provided in Note 33.

The  loss  on  disposal/dissolution  of  subsidiaries  for  2021  relates  mainly  to  the  loss  on  the  disposal  of  the
subsidiary Global Balanced Fund of Funds Salamis Variable Capital Investment Company PLC and to the loss
on the disposal of the subsidiary CLR Investment Fund Public Ltd (Note 51) and to the loss on the disposal
of  the  associate  Apollo  Global  Equity  Fund  of  Funds  Variable  Capital  Investment  Company  PLC  (Note  52).
The  loss  on  disposal/dissolution  of  subsidiaries  for  2020  mainly  arises  on  the  agreement  signed  between
the  Group's  life  insurance  subsidiary  and  NN  Hellenic  Life  Insurance  Company  S.A.  for  the  disposal  of  the
portfolio  of  the  life  insurance  subsidiary's  branch  in  Greece  and  the  dissolution  of  the  subsidiary  Bank  of
Cyprus (Channel Islands) Ltd.

12. 

Insurance income net of claims and commissions

2021

2020

Income

Claims and
commissions

€000

€000

Insurance
income net of
claims and
commissions 
€000

Income

Claims and
commissions

€000

€000

Insurance
income net of
claims and
commissions 
€000

153,351

(124,354)

28,997

114,805

(87,544)

27,261

52,510

(20,463)

205,861

(144,817)

32,047

61,044

51,605

(22,803)

166,410

(110,347)

28,802

56,063

Life insurance
business
Non-life
insurance
business

111

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

12. 

Insurance income net of claims and commissions (continued)

Income
Gross premiums

Reinsurance premiums

Net premiums

Change in provision for unearned premiums

Total net earned premiums

Investment income and other income
Commissions from reinsurers and other
income

Change in value of in-force business before
tax (Note 26)

Claims and commissions
Gross payments to policyholders
Reinsurers' share of payments to
policyholders
Gross change in insurance contract liabilities
Reinsurers’ share of gross change in
insurance contract liabilities
Commissions paid to agents and other direct
selling costs

2021

2020

Life
insurance
€000
113,171

Non-life
insurance
€000

77,261

(17,084)

(35,311)

96,087

-

96,087

45,766

7,784

149,637

41,950

(649)

41,301

-

11,209

52,510

Life
insurance 
€000

Non-life
insurance
€000

101,740

(16,143)

85,597

-

85,597

12,594

7,071

105,262

74,966

(33,749)

41,217

-

41,217

-

10,388

51,605

3,714

-

9,543

-

153,351

52,510

114,805

51,605

2021

2020

Life
insurance
€000
(51,101)

Non-life
insurance
€000
(22,766)

4,970

(64,375)

8,858

1,171

Life insurance

€000
(49,464)

4,455

(29,463)

Non-life
insurance
€000
(26,277)

10,857

(2,605)

2,939

(1,833)

1,150

2,198

(16,787)

(5,893)

(124,354)

(20,463)

(14,222)

(87,544)

(6,976)

(22,803)

In addition to the above, the following income and expense items related to the insurance operations have
been recognised in the consolidated income statement:

Net (expense)/income from non-linked
insurance business assets
Net gains/(losses) on financial instrument
transactions and other non-linked insurance
business income
Staff costs

Other operating expenses

2021

2020

Life
insurance
€000

Non-life
insurance
€000

Life
insurance 
€000

Non-life
insurance
€000

(85)

205

(129)

(34)

1,114

(6,357)

(6,851)

(535)

(6,249)

(2,832)

(1,077)

(5,312)

(6,934)

836

(4,813)

(2,591)

112

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

13. 

Other income

Dividend income
Profit/(loss) on sale and write-off of property and equipment and intangible
assets
Rental income from investment properties

Rental income from stock of property

Income from hotel, golf and leisure activities

Other income

2021
€000

2020
€000

1,774

7

4,630

357

2,539

5,524

294

(90)

5,720

835

2,121

6,077

14,831

14,957

The  income  from  hotel,  golf  and  leisure  activities  primarily  relates  to  activities  of  subsidiaries  acquired  in
debt satisfaction as part of loan restructuring activity.

14. 

Staff costs

Staff costs

Salaries

Employer’s contributions to state social insurance

Retirement benefit plan costs

Restructuring costs - voluntary exit plans and other termination benefits

2021
€000
160,605

28,186

13,696

202,487

16,146

218,633

2020
€000

156,263

26,582

12,382

195,227

5,825

201,052

The number of persons employed by the Group as at 31 December 2021 was 3,438 and includes 49 persons
that have accepted the voluntary exit plan (VEP) and left the Group in early 2022 (2020: 3,573). 

In December 2021, the Group completed a VEP, through which 102 of the Group’s full-time employees were
approved  to  leave  at  a  total  cost  of  €16,146  thousand.  In  December  2020,  the  Group  proceeded  with  a
targeted voluntary exit plan for its employees in Cyprus, with a cost amounting to €5,825 thousand. In total
27 employees accepted the targeted voluntary exit plan and left the Group in early 2021.

In July 2021, BOC PCL reached an agreement with the Cyprus Union of Bank employees for the renewal of
the collective agreement for the years 2021 and 2022. The agreement relates to certain changes including
the introduction of a new pay grading structure linked to the value of each position of employment, and of a
performance  related  pay  component  as  part  of  the  annual  salary increase,  both  of  which  have  been  long-
standing objectives of BOC PCL and are in line with market best-practice.

During the year ended 31 December 2021 an amount of €1,235 thousand (2020: €nil) relating to staff costs
has been capitalised as internally developed computer software (Note 26).

113

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

14. 

Staff costs (continued)

The  following  table  shows  the  analysis  per  geographical  location  of  the  Group’s  average  number  of
employees (full time) and analysis of the average number of employees in Cyprus per business line for 2021
and 2020.

Corporate
Global Corporate 

Small and medium-sized enterprises

Retail

Restructuring and recoveries

International banking services

Wealth management

Treasury

REMU

Insurance

Other (primarily head office functions)

Total Cyprus

United Kingdom

Other countries

Retirement benefit plan costs

2021

2020

92

69

107

1,091

247

243

37

23

55

203

1,348

3,515

-

15

91

67

107

1,127

304

248

39

23

56

189

1,322

3,573

1

19

3,530

3,593

In  addition  to  the  employer's  contributions  to  state  social  insurance,  the  Group  operates  plans  for  the
provision of additional retirement benefits as described below:

Defined benefit plans

Defined contribution plans

2021
€000

586

13,110

13,696

2020
€000

592

11,790

12,382

Cyprus
The main retirement plan for the Group’s permanent employees in Cyprus (88% of total Group employees)
is a defined contribution plan. This plan provided for employer contributions of 9% for the period 1 January
2021 to 31 August 2021, revised to 8% from 1 September 2021 (2020: 8%) and employee contributions of
3%-10% of the employees’ gross salaries. This plan is managed by an Administrative Committee appointed
by the members.

A small number of employees who do not participate in the main retirement plan, are members of a pension
scheme that is closed to new entrants and may receive part or all of their retirement benefit entitlement by
way  of  a  pension  for  life.  This  plan  is  managed  by  an  Administrative  Committee  composed  of
representatives of both the members and the employer.  

A  small  number of  employees of Group subsidiaries in Cyprus are also members of defined benefit plans.
These plans are funded with assets backing the obligations held in separate legal vehicles.

Greece
 Following IFRIC’s decision in May 2021 about the periods of service to which an entity attributes benefit for
a particular defined benefit plan, the Group as at 31 December 2021 does not have any retirement benefits
obligation for its employees in Greece, and as a result the accumulated actuarial gains/losses attributable to
these plans were derecognised as at 31 December 2021. As at 31 December 2021 and 2020 the remaining
retirement benefit obligation in Greece related to Group subsidiaries.

United Kingdom
The  Group  has  assumed  in  prior  years  the  obligation  of  the  defined  benefit  plan  of  its  employees  in  the
United Kingdom which was closed in December 2008 to future accrual of benefits for active members.

114

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

14. 

Staff costs (continued)

Other countries
The Group does not operate any retirement benefit plans in Romania and Russia.

Analysis of the results of the actuarial valuations for the defined benefit plans

Amounts recognised in the consolidated balance sheet 

Liabilities (Note 34)

2021
€000

2020
€000

1,673

9,568

Two  of  the  plans  have  a  total  funded  status  surplus  of  €5,462  thousand  (2020:  one  plan  with  surplus
€2,759 thousand) that is not recognised as an asset on the basis that the Group has no unconditional right
to future economic benefits either via a refund or a reduction in future contributions.

115

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

14. 

Staff costs (continued)

Annual Financial Report 2021

The amounts recognised in the consolidated balance sheet and the movement in the net defined benefit obligation for the years ended 31 December 2021 and
2020 are presented below:

Present value of
obligation

Fair value of
plan assets

Net amount
before impact of
asset ceiling

€000

€000

€000

Impact of
minimum
funding
requirement/
asset ceiling
€000

Net defined
benefit liability

€000

6,809

2,759

9,568

1 January 2021

Current service cost

Net interest expense/(income)
Total amount recognised in the consolidated income
statement
Remeasurements:
Return on plan assets, excluding amounts included in
net interest expense
Actuarial loss from changes in financial assumptions

Demographic assumptions

Experience adjustments

Change in asset ceiling

Total amount recognised in the consolidated OCI

Exchange differences

Contributions:

Employer

Plan participants

Benefits paid from the plans

Benefits paid directly by the employer

31 December 2021

93,012

533

1,178

(86,203)

-

(1,125)

1,711

(1,125)

533

53

586

(5,563)

(2,530)

(170)

409

-

(7,854)

298

(5,563)

-

-

-

-

(5,563)

(4,993)

(3,585)

(3,585)

(185)

2,827

-

(98,827)

-

-

(43)

(3,789)

-

-

-

-

-

-

-

2,703

2,703

-

-

-

-

-

5,462

533

53

586

(5,563)

(2,530)

(170)

409

2,703

(5,151)

298

(3,585)

-

-

(43)

1,673

-

(2,530)

(170)

409

-

(2,291)

5,291

-

185

(2,827)

(43)

95,038

116

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

14. 

Staff costs (continued)

1 January 2020

Current service cost

Net interest expense/(income)
Total amount recognised in the consolidated income
statement
Remeasurements:
Return on plan assets, excluding amounts included in
net interest expense
Actuarial loss from changes in financial assumptions

Demographic assumptions

Experience adjustments

Change in asset ceiling

Total amount recognised in the consolidated OCI

Exchange differences

Contributions:

Employer

Plan participants

Benefits paid from the plans

31 December 2020

Annual Financial Report 2021

Present value of
obligation

Fair value of
plan assets

Net amount
before impact of
asset ceiling

€000

€000

€000

Impact of
minimum
funding
requirement/
asset ceiling
€000

Net defined
benefit liability

€000

6,285

2,927

9,212

89,726

501

1,560

(83,441)

-

(1,469)

2,061

(1,469)

501

91

592

-

-

-

-

-

-

-

(168)

(168)

-

-

-

-

501

91

592

(6,105)

9,692

(133)

129

(168)

3,415

(374)

(3,277)

-

-

(6,105)

(6,105)

-

-

-

-

(6,105)

3,587

(3,277)

(180)

4,682

9,692

(133)

129

-

3,583

(374)

(3,277)

-

-

(86,203)

6,809

2,759

9,568

-

9,692

(133)

129

-

9,688

(3,961)

-

180

(4,682)

93,012

117

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

14. 

Staff costs (continued)

The  actual  return  on  plan  assets  for  year  2021  was  a  gain  of  €6,688  thousand  (2020:  gain  of  €7,574
thousand).

The assets of funded plans are generally held in separately administered entities, either as specific assets or
as  a  proportion  of  a  general  fund,  or  as  insurance  contracts  and  are  governed  by  local  regulations  and
practice in each country.

Pension plan assets are invested in different asset classes in order to maintain a balance between risk and
return.  Investments  are  well  diversified  to  limit  the  financial  effect  of  the  failure  of  any  individual
investment. Through its defined benefit plans, the Group is exposed to a number of risks as outlined below:

Interest rate risk

Changes in bond yields 

Inflation risk

Asset volatility 

The Group is exposed to interest rate risk due to the mismatch of the duration
of assets and liabilities.
A  decrease  in  corporate  bond  yields  will  increase  the  liabilities,  although  this
will be partially offset by an increase in the value of bond holdings.
The  Group  faces inflation  risk, since the liabilities are either directly (through
increases  in  pensions)  or  indirectly  (through  wage  increases)  exposed  to
inflation risks. Investments to ensure inflation-linked returns (i.e. real returns
through  investments  such  as  equities,  index-linked  bonds  and  assets  whose
return  increases  with  increasing  inflation)  could  be  used  to  better  match  the
expected increases in liabilities.
The  liabilities  are  calculated  using  a  discount  rate  set  with  reference  to
corporate  bond  yields;  if  assets  underperform  this  yield,  a  deficit  will  be
created. 

The major categories of plan assets as a percentage of total plan assets are as follows:

Equity securities

Debt securities

Loans and advances to banks

Funds

2021

2020

%20

%48

%15

%17

%28

%40

%12

%20

%100

%100

The assets held by the funded plans include equity securities issued by the Company, the fair value of which
as at 31 December 2021 is €57 thousand (2020: €41 thousand).

The  Group  expects  to  make  additional  contributions  to  defined  benefit  plans  of  €3,847  thousand  during
2022.

At  the  end  of  the  reporting  period,  the  average  duration  of  the  defined  benefit  obligation  was  18.0  years
(2020: 18.5 years).

118

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

14. 

Staff costs (continued)

Principal actuarial assumptions used in the actuarial valuations
The present value of the defined benefit obligations of the retirement plans is estimated annually using the
Projected  Unit  Credit  Method  of  actuarial  valuation,  carried  out  by  independent  actuaries.  The  principal
actuarial assumptions used for the valuations of the retirement plans of the Group during 2021 and 2020 are
set out below:

2021
Discount rate
Inflation rate
Future salary increases
Rate of pension increase

Life expectancy for pensioners at age 60

Life expectancy for pensioners at age 65

2020
Discount rate
Inflation rate
Future salary increases
Rate of pension increase

Life expectancy for pensioners at age 60

Life expectancy for pensioners at age 65

Cyprus

0.88%
1.50%
2.00%
2.00%
23.5 years M
29.6 years F

n/a

0.33%
1.50%
2.00%
2.00%
23.5 years M
29.6 years F

n/a

Greece

UK

n/a
n/a
n/a
n/a

n/a

n/a

0.70%
1.50%
1.75%
n/a

n/a

n/a

1.80%
3.25%
n/a
3.10%

n/a
22.9 years M
24.3 years F

1.45%
2.85%
n/a
2.75%

n/a
22.5 years M
24.9 years F

The  discount  rate  used  in  the  actuarial  valuations  reflects  the  rate  at  which  liabilities  could  effectively  be
settled  and  is  set  by  reference  to  market  yields  at  the  reporting  date  in  high  quality  corporate  bonds  of
suitable maturity and currency.  For the Group’s plans in the Eurozone (Cyprus and Greece) which comprise
16%  of  the  defined  benefit  obligations,  the  Group  adopted  a  full  yield  curve  approach  using  AA-  rated
corporate  bond  data  from  the  iBoxx  Euro  Corporates  AA10+  index.  For  the  Group’s  plan  in  the  UK  which
comprises 84% of the defined benefit obligations, the Group adopted a full yield curve approach using the
discount rate that has been set based on the yields on AA- rated corporate bonds with duration consistent
with the scheme’s liabilities.  Under this approach, each future liability payment is discounted by a different
discount rate that reflects its exact timing.  

To  develop  the  assumptions  relating  to  the  expected  rates  of  return  on  plan  assets,  the  Group,  in
consultation  with  its  actuaries,  uses  forward-looking  assumptions  for  each  asset  class  reflecting  market
conditions and future expectations at the reporting date.  Adjustments are made annually to the expected
rate of return assumption based on revised expectations of future investment performance of asset classes,
changes to local legislation that may affect investment strategy, as well as changes to the target strategic
asset allocation.

The  impact  of  significant  assumptions'  fluctuations  on  the  defined  benefit  obligation  as  at  31  December
2021 and 2020 is presented below:

Variable

Discount rate

Inflation growth rate

Salary growth rate

Pension growth rate

Life expectancy

2021

2020

Change
+0.5%

Change
-0.5%

Change
+0.5%

Change
-0.5%

%-8.7

%5.5

%1.0

%9.4

%-5.4

%-0.9

%0.1

%-0.1
Plus 1 year Minus 1 year
%-2.9

%2.9

%-9.0

%6.1

%1.1

%0.1

Plus 1 year

%2.8

%9.7

%-5.7

%-1.1

%-0.1
Minus 1 year
%-2.8

119

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

14. 

Staff costs (continued)

The  above  sensitivity  analysis  (with  the  exception  of  the  inflation  sensitivity)  is  based  on  a  change in  one
assumption  while  holding  all  other  assumptions  constant.  In  practice  this  is  unlikely  to  occur  and  some
changes  of  the  assumptions  may  be  correlated.  The  inflation  sensitivity  above  includes  changes  to  any
inflation-linked  benefit  increases.   When  calculating  the  sensitivity  of  the  defined  benefit  obligation  to
significant  assumptions,  the  same  method  has  been  applied  as  when  calculating  the  pension  liability
recognised  on  the  consolidated  balance  sheet.   The  methods  and  types  of  assumptions  used  in  preparing
the sensitivity analysis did not change compared to previous years.

15. 

Other operating expenses   

Repairs and maintenance expenses

Other property-related costs

Consultancy and other professional services fees

Insurance

Advertising and marketing

Depreciation of property and equipment (Note 25)

Amortisation of intangible assets (Note 26)

Communication expenses
Provisions for pending litigations, claims, regulatory and other matters
(Note 39.4)
Printing and stationery

Cash transfer expenses

Other operating expenses

Advisory and other restructuring costs

2021
€000

2020
€000

33,083

12,448

14,400

7,965

9,836

16,313

18,615

7,254

(523)

1,851

2,664

20,158

144,064

23,124

167,188

31,701

12,907

13,040

7,284

8,036

19,224

18,263

6,852

30,897

1,953

2,526

20,388

173,071

15,489

188,560

Advisory and other restructuring costs comprise mainly fees to external advisors in relation to: (i) customer
loan  restructuring  activities  which  are  not  part  of  the  effective  interest  rate  and  (ii)  the  disposal  of
operations and non-core assets.

During  the  year  ended  31  December 2021, the  Group  recognised  €255  thousand relating  to  rent  expense
for  short  term  leases,  included  within  'Other  property-related  costs'  (2020:  €355  thousand)  and  €7,520
thousand  relating  to  the  depreciation  of  right-of-use  assets,  included  within  'Depreciation  of  property  and
equipment' (2020: €8,855 thousand) (Note 43).

Within  total  other  operating  expenses  an  amount  of  €734  thousand  (2020:  €1,037  thousand)  relates  to
investment property that generated rental income.

120

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

15. 

Other operating expenses (continued)

Special  levy  on  deposits  and  other  levies/contributions  as  presented  in  the  consolidated  income  statement
are set out below:

Special levy on deposits of credit institutions in Cyprus and contribution to
Single Resolution Fund
Guarantee fee on annual deferred tax credit (Note 17)

Contribution to Deposit Guarantee Fund

2021
€000

2020
€000

25,145

5,300

5,905

36,350

24,727

3,445

5,484

33,656

The special levy on credit institutions in Cyprus (the Special Levy) is imposed on the level of deposits as at
the  end  of  the  previous  quarter,  at  the  rate  of  0.0375%  per  quarter.  Following  an  amendment  of  the
Imposition  of  Special  Credit  Institution Tax Law in 2017, the Single Resolution Fund contribution, which is
charged annually by the Single Resolution Board, reduces the charge of the Special Levy up to the level of
the total annual Special Levy charge. 

As from 1 January 2020 and until 3 July 2024 BOC PCL is subject to a contribution to the Deposit Guarantee
Fund (DGF) on a semi-annual basis. The contributions are calculated based on the Risk Based Methodology
(RBM) as approved by the management committee of the Deposit Guarantee and Resolution of Credit and
Other Institutions Schemes (DGS) and is publicly available on the CBC’s website. In line with the RBM, the
contributions  are  broadly  calculated  on  the  covered  deposits  of  all  authorised  institutions  and  the  target
level is to reach at 0.8% of covered deposits by 3 July 2024. 

Consultancy  and  other  professional  services  fees  and  advisory  and  other  restructuring  costs  include  fees
(including  taxes)  to  the  independent  auditors  of  the  Group,  for  audit  and  other  professional  services
provided both in Cyprus and overseas, as follows:

Audit of the individual and the Group financial statements

Other assurance services

Tax compliance and advisory services

Other non-audit services

2021
€000

2020
€000

1,870

1,845

659

298

78

368

211

385

2,905

2,809

Audit fees above include fees to the statutory auditor (PwC Ireland) of €30 thousand (excluding VAT) for the
audit  of  the  Company  financial  statements  (2020:  €30  thousand  excluding  VAT)  and  €100  thousand
(excluding  VAT)  for  the  audit  of  the  Company  consolidated  financial  statements  (2020:  €100  thousand
excluding VAT). Other assurance services include fees relating to the interim review.

121

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

16.

Credit losses of financial instruments and impairment of non-financial assets

Credit losses to cover credit risk on loans and advances to customers
Impairment loss net of reversals on loans and advances to customers (Note
45.7)
Recoveries of loans and advances to customers previously written off

Changes in expected cash flows

Financial guarantees and commitments (Notes 45.6.1 and 45.6.2)

Credit losses of other financial instruments 

Amortised cost debt securities (Note 20)

FVOCI debt securities (Note 20)

Loans and advances to banks (Note 19)

Other financial assets (Note 28)

Impairment net of reversals of non-financial assets

Stock of property (Note 27)

Other non-financial assets

17.

Income tax

Current tax:

- Cyprus

- Overseas

Cyprus special defence contribution

Deferred tax charge

Prior years’ tax adjustments

Other tax charges

2021
€000

2020
€000

33,956

(11,907)

15,951

2,341

40,341

284,969

(20,621)

12,866

(2,134)

275,080

(32)

(91)

(5)

5,931

5,803

46,775

2,681

49,456

54

78

6

4,447

4,585

37,593

(7)

37,586

2021
€000

2020
€000

5,202

-

163

641

(1,882)

119

4,243

3,934

93

136

1,611

838

1,308

7,920

122

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

17. 

Income tax (continued)

The reconciliation between the income tax expense and the loss before tax as estimated using the current
income tax rates is set out below:

Profit/(loss) before tax 

Income tax at the normal tax rates in Cyprus

Income tax effect of:

- expenses not deductible for income tax purposes 

- income not subject to income tax
- differences between overseas income tax rates and Cyprus income tax
rates
- deferred tax charge

- losses on which deferred tax was not recognised

- utilisation of prior years' tax losses

Cyprus special defence contribution

Prior years' tax adjustments

Other tax charges

2021
€000

36,120

2020
€000
(166,863)

4,515

(20,721)

29,194

(16,739)

23,914

(11,504)

2,041

641

-

(13,809)

5,843

163

(1,882)

119

4,243

2,593

45

11,447

-

5,774

-

838

1,308

7,920

Income tax in Cyprus is calculated at the rate of 12.5% on taxable income (2020: 12.5%).  

For  life  insurance  business  there  is  a  minimum  income  tax  charge  of  1.5%  on  gross  premiums.  Special
defence contribution is payable on rental income at a rate of 3% (2020: 3%) and on interest income from
activities outside the ordinary course of business at a rate of 30% (2020: 30%).  

The Group’s profits from overseas operations are taxed at the rates prevailing in the respective countries,
which  for  2021  were:  Greece  22%  (2020:  24%),  Romania  16%  (2020:  16%),  Russia  20%  (2020:  20%)
and UK 19% (2020: 19%).  

The Group is subject to income taxes in the various jurisdictions in which it operates and the calculation of
the  Group’s  income  tax  charge  and  provisions  for  income  tax  necessarily  involves  a  degree  of  estimation
and  judgement.  There  are  transactions  and  calculations  for  which  the  ultimate  income  tax  treatment  is
uncertain and cannot be determined until resolution has been reached with the relevant tax authority. The
Group has a number of open income tax returns with various income tax authorities and liabilities relating
to these open and judgemental matters are based on estimates of whether additional income taxes will be
due. In case the final income tax outcome of these matters is different from the amounts that were initially
recorded,  such  differences  will  impact  the  current  and  deferred  income  tax  assets  and  liabilities  in  the
period in which such determination is made.

Deferred tax

The net deferred tax assets arise from:

Difference between capital allowances and depreciation

Property revaluation

Investment revaluation and stock of property
Unutilised income tax losses carried forward (guaranteed deferred tax
asset)
Value of in-force life insurance business

Other temporary differences

Net deferred tax assets

2021
€000
(10,990)

(13,582)

(2,847)

265,364

(16,236)

(2,663)

219,046

2020
€000
(10,820)

(14,188)

(2,847)

341,182

(15,772)

(2,177)

295,378

123

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

17. 

Income tax (continued)

The net deferred tax assets comprise:  

Deferred tax assets

Deferred tax liabilities

Net deferred tax assets

The deferred tax assets relate to Cyprus operations.  

The movement of the net deferred tax assets is set out below:  

1 January

Deferred tax recognised in the consolidated income statement 
Deferred tax recognised in the consolidated statement of comprehensive
income
Transfer to current tax receivables following conversion into tax credit

31 December

2021
€000
265,481

(46,435)

219,046

2020
€000

341,360

(45,982)

295,378

2021
€000
295,378

(641)

127

(75,818)

219,046

2020
€000

333,111

(1,611)

1,787

(37,909)

295,378

The Group offsets income tax assets and liabilities only if it has a legally enforceable right to set-off current
income tax assets and current income tax liabilities.  

The analysis of the net deferred tax charge/(credit) recognised in the consolidated income statement is set
out below:

Difference between capital allowances and depreciation

Value of in-force life insurance business

Other temporary differences

2021
€000

2020
€000

170

464

7

641

449

1,193

(31)

1,611

The  analysis  of  the  net  deferred  tax  recognised  in  other  comprehensive  income  in  the  consolidated
statement of comprehensive income is set out below:  

Timing differences on property revaluation-income

2021
€000

2020
€000

127

1,787

During  the  year  ended  31  December  2021  an  amount  of  €479  thousand  (2020:  nil)  that  relates  to  the
balance  of  deferred  tax  arising  from  property  revaluation,  has  been  transferred  from  the  deferred  tax
liability  -  property  revaluation  to  the  deferred  tax  liability  -  other  temporary  differences  following  the
respective  transfer  of  the  related  property  from  the  category  'Property  and  equipment'  (Note  25)  to
'Investment properties (Note 22).

Income Tax Law Amendment 28 (I) of 2019
On 1 March 2019 the Cyprus Parliament adopted legislative amendments to the Income Tax Law (the 'Law')
which were published in the Official Gazette of the Republic on 15 March 2019 ('the amendments'). 

The main provisions of the legislation are set out below:



The amendments allow for the conversion of specific tax losses into tax credits. 
The  Law  applies  only  to  tax  losses  transferred following  resolution  of  a  credit  institution  within the
framework of ‘The Resolution of Credit and Other Institutions Law’. 

124

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

17. 

Income tax (continued)















The losses are capped to the amount of Deferred Tax Assets (DTA) recognised on the balance sheet
of the audited financial statements of the acquiring credit institution in the year of acquisition. Tax
losses in excess of the capped amount could only be utilised in cases involving transfers of tax losses
in  relation  to  tax  reorganisations,  completed  before  1  October  2019.  Post  1  October  2019,  any
excess tax losses expired.
Acquired  tax  losses  are  converted  into  15  equal  annual  instalments  for  credit  institutions  that  will
enter  into  resolution  in  the  future  or  into  11  equal  annual  instalments  for  credit  institutions  which
were in resolution pre 31 December 2017.
Each annual instalment can be claimed as a deductible expense in the determination of the taxable
income for the relevant year. Annual instalments are capped and cannot create additional losses for
the credit institution. 
Any  amount  of  annual  instalment  not  utilised  is  converted  into  a  tax  credit  (with  reference  to  the
applicable  tax  rate  enacted  at  the  time  of  the  conversion)  and  it  can  be  utilised  in  the  tax  year
following  the  tax  year  to  which  this  tax  credit  relates  to.  The  tax  credit  can  be  used  against  a  tax
liability (Corporate Income Tax Law, VAT Law or Bank levy Law) of the credit institution or any other
eligible subsidiary for group relief. Any unutilised tax credit in the relevant year is converted into a
receivable from the Cyprus Government.
In  financial  years  where  a  credit  institution  has  accounting  losses  the  amount  of  the  annual
instalment is recalculated. Upon recalculation, the mechanics outlined above remain unchanged.  
In  case  a  credit  institution  in  scope  goes  into  liquidation  the  total  amount  of  unused  annual
instalments  are  converted  to  tax  credits  and  immediately  become  a  receivable  from  the
Government.
A  guarantee  fee  of  1.5%  on  annual  tax  credit  is  payable  annually  by  the  credit  institution  to  the
Government. 

BOC  PCL  has  DTA  that  meets  the  requirements  of  the  Income  Tax  Law  Amendment  28(I)  of  2019  (the
'Law'),  which  allow  for  the  conversion  of  specific  tax  losses  into  tax  credits  and  subsequently  any  such
unutilised  tax  credits  into  a  receivable  from  the  Government,  relating  to  income  tax  losses  transferred  to
BOC  PCL  as  a  result  of  the  acquisition  of  certain  operations  of  Laiki  Bank,  on  29  March  2013,  under  ‘The
Resolution  of  Credit  and  Other  Institutions  Law’.  The  DTA  recognised  upon  the  acquisition  of  certain
operations of Laiki in 2013 amounted to €417 million for which BOC PCL paid a consideration as part of the
respective acquisition. Under the Law, BOC PCL could convert up to an amount of €3.3 billion tax losses to
tax credits (which led to the creation of DTA amounting to €417 million), with the conversion being based
on the tax rate applicable at the time of conversion. The period of utilisation of the tax losses which may be
converted into tax credits is eleven years following the amendment of the Law in 2019, starting from 2018
i.e. by end of 2028.

As a result of the above Law, the Group has deferred tax assets amounting to €265,364 thousand as at 31
December  2021  (2020:  €341,182  thousand)  that  meet  the  requirements  under  this  Law,  the  recovery  of
which is guaranteed. On an annual basis an amount is converted to annual tax credit and is reclassified from
the DTA to current tax receivables.

The DTA subject to the Law is accounted for on the same basis, as described in Note 2.13.

The Group understands that, in response to concerns raised by the European Commission with regard to the
provision of state aid arising out of the treatment of such tax losses, the Cyprus Government is considering
the  adoption  of  modifications  to  the  Law,  including  requirements  for  an  additional  annual  fee  over  and
above the 1.5% annual guarantee fee already acknowledged, to maintain the conversion of such DTAs into
tax credits. 

125

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

17. 

Income tax (continued)

The Group, in anticipation of modifications in the Law, acknowledges that such increased annual fee may be
required to be recorded on an annual basis until expiration of such losses in 2028. The determination and
conditions of such amount will be prescribed in the Law to be amended and the amount determined by the
Government on an annual basis. Amendments to the Law will need to be adopted by the Cyprus Parliament
and  published  in  the  Official  Gazette  of  the  Republic  for  the  amendments  to  be  effective.  The  Group,
however, understands that contemplated amendments to the Law may provide that the minimum fee to be
charged  will  be  1.5%  of  the  annual  instalment  and  can  range  up  to  a  maximum  amount  of  €10,000
thousand  per  year.  The  Group  estimates  that  such  increased  fees  could  range  up  to  €5,300 thousand per
year  (for  each  tax  year  in  scope  i.e.  since  2018)  although  the  Group  understands  that  such  fee  may
fluctuate  annually  as  to  be  determined  by  the  Ministry  of  Finance.  To  this  respect,  an  amount  of  €5,300
thousand (2020: €3,445 thousand) (Note 15) has been recorded during the year ended 31 December 2021,
to bring the total amount provided for years 2018-2021 to €21,200 thousand, being the maximum expected
increased amount for these years. 

Accumulated income tax losses  

The accumulated income tax losses are presented in the table below:

2021

Expiring within 5 years

Total income
tax losses

€000

251,448

Income tax
losses for
which a
deferred tax
asset was
recognised
€000

Income tax
losses for
which no
deferred tax
asset was
recognised
€000

-

251,448

Utilisation in annual instalments up to 2028

2,122,909

2,122,909

-

2,374,357

2,122,909

251,448

2020
Expiring within 5 years

Utilisation in annual instalments up to 2028

648,401

2,729,454

3,377,855

-

648,401

2,729,454

2,729,454

-

648,401

In relation to the tax losses that were transferred to BOC PCL in 2013, the income tax authorities in Cyprus
issued  their  tax  assessments  in  March  and  April  2019. On  the basis of these assessments the quantum of
Laiki  Bank  tax  losses  was  approximately  €5  billion  and  lower  than  the  initial  amount  of  €7.4  billion
estimated in 2013. 

The tax losses in excess of the €3.3 billion transferred from Laiki Bank to BOC PCL in March 2013 cannot be
utilised  by  BOC  PCL,  in  line  with  the  March  2019  Law  amendments,  except  in  cases  where  there  are
transfers arising due to reorganisations made prior to 1 October 2019.

18. 

Earnings per share

Basic and diluted profit/(loss) per share attributable to the owners
of the Company
Profit/(loss) for the year attributable to the owners of the Company
(€ thousand)
Weighted average number of shares in issue during the year, excluding
treasury shares (thousand)

Basic and diluted profit/(loss) per share (€ cent)

2021

2020

29,709

(171,532)

446,058

446,058

6.7

(38.5)

126

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

19.

Cash, balances with central banks and loans and advances to banks

Cash

Balances with central banks

Loans and advances to banks

Allowance for expected credit losses

2021
€000
142,915

2020
€000

139,686

9,087,968

5,513,629

9,230,883

5,653,315

2021
€000
291,705

(73)

2020
€000

402,862

(78)

291,632

402,784

An  analysis  of  the  movement of  the  gross  carrying  amount  of  balances  with  central  banks  is  presented  in
the table below:

Gross carrying amount
1 January

Net increase

Transfer to disposal groups held for sale (Note 29)

31 December

Balances with central banks are classified as Stage 1.

2021
€000

5,513,629

3,574,339

-

2020
€000
4,908,487

673,567

(68,425)

9,087,968

5,513,629

There was no ECL allowance on balances with central banks for the years 2021 and 2020.

An  analysis  of  the  movement  of  the  gross  carrying  amount  and  ECL  of  loans  and  advances  to  banks  is
presented in the table below:

1 January

Net (decrease)/increase 

Disposal/dissolution of subsidiaries
Changes to models and inputs used for
ECL calculation (Note 16)
Foreign exchange adjustments

31 December

2021

2020

Gross
carrying
amount
€000

402,862

(109,485)

-

-

(1,672)

291,705

ECL

€000

Gross
carrying
amount
€000

ECL

€000

(78)

320,953

-

-

-

5

(73)

83,380

(398)

-

(1,073)

402,862

(72)

-

-

(6)

-

(78)

All loans and advances to banks are classified as Stage 1.

Balances with central banks include obligatory deposits for liquidity purposes as at 31 December 2021 which
amount to €166,987 thousand (2020: €158,031 thousand) (Note 42).

The credit rating analysis of balances with central banks and loans and advances to banks by independent
credit rating agencies is set out in Note 45.12.

Loans and advances to banks earn interest based on the interbank rate of the relevant term and currency.

127

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

20. 

Investments

Investments
Investments mandatorily measured at FVPL

Investments at FVOCI

Investments at amortised cost

The amounts pledged as collateral are shown below:

Investments pledged as collateral
Investments at FVOCI

Investments at amortised cost

2021
€000
199,194

259,889

419,922

2020
€000

207,943

658,232

1,009,834

879,005

1,876,009

2021
€000
488,806

771,352

1,260,158

2020
€000

14,069

23,036

37,105

Investments pledged as collateral as at 31 December 2021 related to debt securities collaterised mainly for
the additional amounts borrowed from the ECB Targeted Longer-Term Refinancing Operations (TLTRO III) in
March  2021  and  June  2021  of  a  total  nominal  amount  of  €2  billion,  as  further  described  in  Note  30.
Encumbered assets are disclosed in Note 47.

The  maximum  exposure  to  credit  risk  for  debt  securities  is  disclosed  in  Note  45.1  and  the  debt  securities
price risk sensitivity analysis is disclosed in Note 46.

There were no reclassifications of investments during the years 2021 and 2020.

The credit rating analysis of investments is disclosed in Note 45.12.

Investments at fair value through profit or loss

Debt and other non-equity securities

Equity securities 

Mutual funds

Debt and other non-equity securities

Banks and other corporations

Unlisted

Equity securities

Listed on the Cyprus Stock Exchange

Listed on other stock exchanges

Unlisted

Mutual funds

Listed on other stock exchanges

Unlisted

Investments mandatorily
measured at FVPL
2020
2021
€000
€000

6,034

9,053

184,107

199,194

19,118

3,277

185,548

207,943

6,034

6,034

-

9,053

-

9,053

19,118

19,118

2,155

626

496

3,277

88,963

95,144

184,107

131,771

53,777

185,548

The debt securities which are measured at FVPL are mandatorily classified, because they failed to meet the
SPPI criteria.

128

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

20. 

Investments (continued)

The majority of the unlisted mutual funds relate to investments whose underlying assets are listed on stock
exchanges and are therefore presented in Level 2 hierarchy in Note 22.

Investments at FVOCI

Debt securities

Equity securities (including preference shares)

Mutual funds

Debt securities
Cyprus government

Other governments

Banks and other corporations

Listed on the Cyprus Stock Exchange

Listed on other stock exchanges

Geographic dispersion by country of issuer

Cyprus

France

Other European Union countries

Supranational organisations

Other countries

Equity securities
Listed on the Cyprus Stock Exchange

Listed on other stock exchanges

Unlisted

2021
€000
733,080

15,615

-

2020
€000

656,856

14,835

610

748,695

672,301

2021
€000
408,708

87,295

237,077

733,080

-

733,080

733,080

408,708

66,116

143,538

-

114,718

733,080

1,752

76

13,787

15,615

2020
€000

382,742

41,235

232,879

656,856

2,983

653,873

656,856

382,742

51,784

90,226

10,364

121,740

656,856

1,483

81

13,271

14,835

An analysis of the movement of debt instruments before ECL and the changes on the ECL are presented in
the table below: 

129

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

20. 

Investments (continued)

2021

2020

1 January

New assets acquired in the year
Assets derecognised and redeemed in the
year (Note 16)
Interest accrued and amortisation

Foreign exchange adjustments
Changes to models and input used for ECL
calculations (Note 16)
Changes in fair value

31 December

Gross debt
securities
€000

657,633

116,290

(34,083)

(2,448)

14,852

-

(18,478)

733,766

ECL

€000

(777)

Gross debt
securities
€000

886,509

61,983

6

(263,335)

-

-

-

85

-

(686)

(4,170)

(17,410)

-

(5,944)

657,633

ECL

€000

(699)

7

-

-

-

(85)

-

(777)

All debt securities measured at FVOCI are classified as Stage 1.

The Group irrevocably made the election to classify its equity investments as equity investments at FVOCI
on  the  basis  that  these  are  not  held  for  trading.  Their  carrying  value  amounts  to €15,615 thousand at 31
December 2021 and is equal to their fair value (2020: €14,835 thousand).  

Equity investments at FVOCI comprise mainly investments in private Cyprus registered companies, acquired
through loan restructuring activity and specifically through debt for equity swaps.

Dividend income amounting to €1,774 thousand has been received and recognised for 2021 in other income
(2020: €223 thousand).  

During  the  years  ended  31  December  2021  and  31  December  2020  no  material  equity  investments
measured  at  FVOCI  have  been  disposed  of.  There  were  no  transfers from OCI to retained earnings during
the year.

The fair value of the financial assets that have been reclassified out of FVPL to FVOCI on transition to IFRS
9, amounts to €11,066 thousand at 31 December 2021 (2020: €12,134 thousand). The fair value loss that
would  have  been  recognised  in  the  consolidated  income  statement  during  the  year  ended  31  December
2021 if these financial assets had not been reclassified as part of the transition to IFRS 9, amounts to €97
thousand  (2020:  gain  of  €28  thousand).  The  effective  interest  rate  of  these  instruments  is  1.6%-5.0%
(2020:  1.6%-5.0%)  per  annum  and  the  respective  interest  income  during  the  year  ended  31  December
2021 amounts to €98 thousand (2020: €304 thousand).

130

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

20. 

Investments (continued)

Investments at amortised cost

Debt securities

Cyprus government

Other governments

Banks and other corporations

European Financial Stability Facility and European Investment Fund

Listed on the Cyprus Stock Exchange

Listed on other stock exchanges

Geographic dispersion by country of issuer

Cyprus

Germany

UK

France

Other European Union countries

Other countries

Supranational organisations

2021
€000

1,191,274

2020
€000
1,032,870

326,953

223,813

431,282

209,226

440,983

132,267

292,918

166,702

1,191,274

1,032,870

48,463

1,142,811

318,141

714,729

1,191,274

1,032,870

326,953

440,983

67,747

25,043

100,388

239,781

222,136

209,226

49,870

33,671

25,646

184,804

135,302

162,594

1,191,274

1,032,870

An analysis of changes in the gross carrying amount (before ECL) is presented in the table below: 

1 January

New assets acquired in the year
Assets derecognised and redeemed
in the year
Fair value due to hedging
relationship
Interest accrued and amortisation
Foreign exchange adjustments

31 December

Stage 1
€000
984,739

503,089

(348,151)

(2,156)

(4,744)

10,756

2021
Stage 2
€000

Total
€000

48,981 1,033,720

Stage 1
€000
779,770

2020
Stage 2
€000

49,130

-

-

503,089

513,655

(348,151)

(294,756)

(392)

(30)

-

(2,548)

(4,774)

10,756

644

(2,289)

(12,285)

-

-

(123)

(26)

-

Total
€000
828,900

513,655

(294,756)

521

(2,315)

(12,285)

1,143,533

48,559 1,192,092

984,739

48,981

1,033,720

An analysis of changes on the ECL is presented in the table below:

1 January
Assets derecognised or redeemed
(Note 16)
Change to models and inputs used
for ECL calculation (Note 16)

31 December

Stage 1
€000

2021
Stage 2
€000

Total
€000

Stage 1
€000

2020
Stage 2
€000

Total
€000

(545)

(305)

(850)

(320)

(476)

(796)

155

(332)

(722)

-

209

(96)

155

(123)

(818)

12

(237)

(545)

-

171

(305)

12

(66)

(850)

131

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

21. 

Derivative financial instruments

The contract amount and fair value of the derivative financial instruments is set out below:

2021

Fair value

2020

Fair value

Contract
amount
€000

Assets

Liabilities

€000

€000

Contract
amount
€000

Assets

Liabilities

€000

€000

11,344

991,117

21,690

83

518,950

81

4,388

86

62

223

55

37,912

1,342

970,645

61

21

92,305

2,628

218

527,883

834

4,458

271

72

83

346

2,832

597

302

25

1,543,184

4,840

1,697 1,631,373

5,718

4,102

700,835

1,813

30,025

877,783

18,907

39,720

107,193

808,028

2,351,212

-

1,813

6,653

730

84,588

30,755

962,371

32,452 2,593,744

2

18,909

24,627

2,156

41,876

45,978

Trading derivatives
Forward exchange rate contracts

Currency swaps

Interest rate swaps

Currency options

Interest rate caps/floors

Derivatives qualifying for hedge
accounting
Fair value hedges - interest rate
swaps
Net investments - forward exchange
rate contracts and currency swaps

Total

The  use  of  derivatives  is  an  integral  part  of  the  Group’s  activities.  Derivatives  are  used  to  manage  the
Group’s  own  exposure  to  fluctuations  in  interest  rates  and  exchange  rates.  Derivatives  are  also  sold  to
customers as risk management products.

Credit risk for derivatives arises from the possibility of the counterparty’s failure to meet the terms of any
contract.  In  the  case  of  derivatives,  credit  losses  are  a  significantly  smaller  amount  compared  to  the
derivatives’ notional amount. In order to manage credit risk, the Group sets derivative limits based on the
creditworthiness  of  the  involved  counterparties  and  uses  credit  mitigation  techniques  such  as  netting  and
collateralisation.

Interest rate risk is explained in Note 46. The interest rate risk is managed through the use of own balance
sheet  solutions  such  as  plain  vanilla  interest  rate  swaps  and  interest  rate  options.  In  fair  value  hedges  of
interest rate risk, the Group converts fixed rate assets/liabilities to floating. In cash flow hedging of interest
rate risk, the Group converts floating rate assets/liabilities to fixed. 

Currency risk is explained in Note 46. In order to eliminate the risk, the Group hedges its open position by
entering  into  foreign  exchange  deals  such  as:  foreign  exchange  spot,  foreign  exchange  forwards,  foreign
exchange swaps or foreign exchange options. The foreign currency risk mainly arises from customer-driven
transactions on deposits and loans and advances.

Forward  exchange  rate  contracts  are  irrevocable  agreements  to  buy  or  sell  a  specified  quantity  of  foreign
currency on a specified future date at an agreed rate.

Currency  swaps  include  simple  currency swaps  and  cross-currency swaps.    Simple  currency swaps  involve
the exchange of two currencies at the current market rate and the commitment to re-exchange them at a
specified  rate  upon  maturity  of  the  swap.  Cross-currency swaps  are  interest  rate  swaps  in  which  the cash
flows are in different currencies.  

Interest  rate  swaps  are  contractual  agreements  between  two  parties  to  exchange  fixed  rate  and  floating
rate interest, by means of periodic payments, based upon a notional principal amount and the interest rates
defined in the contract. 

Currency options are contracts that grant the holder the right, but not the obligation, to buy or sell currency
at a specified exchange rate during a specified period of time.

Interest  rate  caps/floors  protect  the  buyer  from  fluctuations  of  interest  rates  above  or  below  a  specified
interest rate for a specified period of time.

132

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

21. 

Derivative financial instruments (continued)

The credit exposure of derivative financial instruments represents the cost to replace these contracts at the
reporting date. The exposure arising from these transactions is managed as part of the Group’s credit risk
management process for credit facilities granted to customers and financial institutions. 

The  contract  amount  of  certain  types  of  derivative  financial  instruments  provides  a  basis  for  comparison
with other instruments recognised on the consolidated balance sheet, but does not necessarily indicate the
amounts of future cash flows involved or the current fair value of the instruments and, consequently, does
not indicate the Group’s exposure to credit or market risk. 

The  fair  value  of  the  derivatives  can  be  either  positive  (asset)  or  negative  (liability)  as  a  result  of
fluctuations  in  market  interest  rates  and  foreign  exchange  rates  in  accordance  with  the  terms  of  the
relevant contract. The aggregate net fair value of derivatives may fluctuate significantly over time. 

Hedge accounting

The  Group  elected,  as  a  policy  choice  permitted  by  IFRS  9,  to  continue  to  apply  hedge  accounting  in
accordance with IAS 39. The Group implements the amended IFRS 7 hedge disclosure requirements.

The  Group  applies  fair  value  hedge  accounting  using  derivatives  when  the  required  criteria  for  hedge
accounting are met. The Group also uses derivatives for economic hedging (hedging the changes in interest
rates, exchange rates or other risks) which do not meet the criteria for hedge accounting. As a result, these
derivatives  are  accounted  for  as  trading  derivatives  and  the  gains  or  losses  arising  from  revaluation  are
recognised in the consolidated income statement. 

Changes  in  the  fair  value  of  derivatives  designated  as  fair  value  hedges  and  the  fair  value  of  the  item  in
relation to the risk being hedged are recognised in the consolidated income statement. 

Fair value hedges
The Group uses interest rate swaps to hedge the interest rate risk arising as a result of the possible adverse
movement in the fair value of fixed rate debt securities measured at FVOCI.  

Hedges of net investments
The Group’s consolidated balance sheet is affected by foreign exchange differences between the Euro and all
non-Euro functional currencies of overseas subsidiaries and other foreign operations. The Group hedges its
structural  currency  risk  when  it  considers  that  the  cost  of  such  hedging  is  within  an  acceptable  range  (in
relation to the underlying risk). This hedging is effected by financing with borrowings in the same currency
as the functional currency of the overseas subsidiaries and forward exchange rate contracts.  

As  at  31  December  2021,  deposits  and  forward  and  swap  exchange  rate  contracts  amounting  to  €nil  and
€107,193  thousand  respectively  (2020:  €9,988  thousand  and  €84,588  thousand  respectively)  have  been
designated as hedging instruments and have given rise to a gain of €7,797 thousand (2020: loss of €23,756
thousand) which was recognised in the ‘Foreign currency translation reserve’ in the consolidated statement
of comprehensive income, against the profit or loss from the retranslation of the net assets of the overseas
subsidiaries and other foreign operations.

2021
Derivatives qualifying for hedge accounting
Fair value hedges

-interest rate swaps

Net investments

-forward exchange rate contracts

Total

Gains/(losses) attributable to
hedged risk

Hedged in-
effectiveness

Hedged items

€000

Hedging
instrument
€000

€000

(19,327)

19,878

(551)

(8,422)

(27,749)

8,422

28,300

-

(551)

133

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

21. 

Derivative financial instruments (continued)

2020

Derivatives qualifying for hedge accounting
Fair value hedges

-interest rate swaps

Net investments

-forward exchange rate contracts

Total

Gains/(losses) attributable to
hedged risk

Hedged in-
effectiveness

Hedged items

€000

Hedging
instrument
€000

€000

5,760

(5,205)

(555)

25,236

30,996

(25,236)

(30,441)

-

(555)

The  accumulated  fair  value  adjustment  arising  from  the  hedging  relationships  is  presented  in  the  table
below: 

2021
Derivatives qualifying for hedge
accounting
Fair value hedges - interest rate swaps

Interest rate swaps

-debt securities
Net investments - forward and swap
exchange rate contracts
Net assets

Total

2020
Derivatives qualifying for hedge
accounting
Fair value hedges - interest rate swaps

Interest rate swaps

-debt securities

-subordinated loan stock
Net investments - forward and swap
exchange rate contracts
Net assets

Total

Carrying amount of hedged
items

Accumulated amount of fair
value hedging adjustments
gains/(losses) on the
hedged item

Assets

Liabilities

Assets

Liabilities

€000

€000

€000

€000

746,432

-

-

107,193

746,432

107,193

729

-

729

-

(730)

(730)

712,925

-

21,084

-

272,152

434

84,154

-

-

713,359

356,306

21,084

-

(1,374)

(2,158)

(3,532)

For assets hedged using fair value hedges the fixed rate is 2.38% and the floating rate is 0.94% as at 31
December 2021 (2020: 2.35% and 1.03% respectively).  For liabilities hedged using fair value hedges, the
fixed rate was 9.25% and the floating rate was 8.93% respectively as at 31 December 2020. There were no
liabilities hedged using fair value hedges as at 31 December 2021.

134

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

21. 

Derivative financial instruments (continued)

The maturity of the Group's contract amount of the derivatives is presented in the table below: 

On demand
and up to one
month
€000

Between one
and three
months
€000

Between
three months
and one year
€000

Between one
and five
years
€000

Over five
years

€000

Total
contract
amount
€000

4,923

875,897

4,493

114,852

-

83

-

-

-

-

1,928

368

6,219

-

500,000

-

-

15,471

-

-

-

-

-

-

11,344

991,117

21,690

83

18,950

518,950

880,903

119,345

508,515

15,471

18,950 1,543,184

44,182

41,530

101,465

247,158

266,500

700,835

2021

Trading
derivatives
Forward
exchange rate
contracts
Currency swaps
Interest rate
swaps
Currency options
Interest rate
caps/floors

Derivatives
qualifying for
hedge
accounting
Fair value
hedges - interest
rate swaps
Net investments
- forward
exchange rate
contracts and
currency swaps

107,193

151,375

-

41,530

Total

1,032,278

160,875

-

101,465

609,980

-

-

107,193

247,158

266,500

808,028

262,629

285,450 2,351,212

135

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

21. 

Derivative financial instruments (continued)

2020

Trading
derivatives
Forward
exchange rate
contracts
Currency swaps
Interest rate
swaps
Currency options
Interest rate
caps/floors

Derivatives
qualifying for
hedge
accounting
Fair value
hedges - interest
rate swaps
Net investments
- forward
exchange rate
contracts and
currency swaps 

On demand
and up to one
month
€000

Between one
and three
months
€000

Between
three months
and one year
€000

Between one
and five
years
€000

Over five
years

€000

Total
contract
amount
€000

17,125

791,644

44,069

2,628

-

15,510

178,227

5,277

774

-

-

23,970

14,169

10,097

-

-

-

-

-

527,883

855,466

217,707

20,220

537,980

-

-

-

-

-

-

37,912

970,645

92,305

2,628

527,883

1,631,373

-

-

30,358

653,925

193,500

877,783

66,849

66,849

17,739

17,739

-

-

-

84,588

30,358

653,925

193,500

962,371

Total

922,315

235,446

50,578

1,191,905

193,500 2,593,744

Interest rate benchmark reform
As  at  31  December  2021  and  2020  the  interest  rate  benchmarks  to  which  BOC  PCL's  hedge  relationships
are  exposed  to,  are  Euro  Interbank  Offered  Rate  (Euribor)  and  US  Dollar  London  Interbank  Offered  Rate
(Libor)  in  relation  to  the  cash  flows  of  the  hedging  instruments.  The  Group  has  applied  judgement  in
relation  to  market  expectations  regarding  hedging  instruments.  The  key  judgement  is  that  the  cash  flows
for  contracts  currently  indexing  Interbank  Offered  Rate  (IBOR)  are  expected  to  have  broadly  equivalent
cash flows upon the transition of the contracts to IBOR replacement rates.

The table below indicates the nominal amount of derivatives in hedging relationships that are subject to the
IBOR  reform,  analysed  by  interest  rate  basis.  The  derivative  hedging  instruments  provide  a  close
approximation to the extent of the risk exposure BOC PCL manages through hedging relationships. 

Interest Rate Swaps
Euribor (3-month)

Libor USD (3-month)

Total

2021
€000
529,831

171,004

700,835

2020
€000

699,831

177,952

877,783

As  at  31  December  2021,  the  Group’s  assessment  regarding  the  on-going  transition  to  the  new  risk-free
rates  (RFRs)  indicates  that  the  impact  on  the  hedging  relationships  and  in  value  terms  is  not  significant.
Further details in relation to interest rate benchmark reform are disclosed in Note 46.

136

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

22. 

Fair value measurement

The following table presents the carrying value and fair value of the Group's financial assets and liabilities.

Financial assets
Cash and balances with central banks

Loans and advances to banks

Investments mandatorily measured at FVPL

Investments at FVOCI

2021

2020

Carrying
value
€000

Fair value

€000

9,230,883

9,230,883

291,632

199,194

748,695

289,519

199,194

748,695

Carrying
value
€000
5,653,315

402,784

207,943

672,301

Fair value

€000
5,653,315

402,979

207,943

672,301

Investments at amortised cost

1,191,274

1,196,753

1,032,870

1,050,271

Derivative financial assets

6,653

6,653

24,627

24,627

Loans and advances to customers
Life insurance business assets attributable to
policyholders
Financial assets classified as held for sale

Other financial assets

9,836,405

9,642,212

9,886,047

9,687,663

540,827

250,370

393,464

540,827

250,370

393,464

462,977

561,462

102,211

462,977

561,462

102,211

22,689,397

22,498,570

19,006,537

18,825,749

Financial liabilities

Funding from central banks and deposits by
banks
Derivative financial liabilities

Customer deposits

Loan stock

Other financial liabilities and lease liabilities

3,426,639

3,328,987

1,386,643

1,325,538

32,452

32,452

45,978

45,978

17,530,883

17,532,995

16,533,212

16,535,842

642,775

275,519

647,774

275,519

272,152

282,517

274,414

282,517

21,908,268

21,817,727

18,520,502

18,464,289

The fair value of financial assets and liabilities in the above table is as at the reporting date and does not
represent any expectations about their future value.

The Group uses the following hierarchy for determining and disclosing fair value:

Level 1: investments valued using quoted prices in active markets.

Level 2: investments valued using models for which all inputs that have a significant effect on fair value are
market observable.

Level 3: investments valued using models for which inputs that have a significant effect on fair value are not
based on market observable data.

For  assets  and  liabilities  that  are  recognised  in  the  Consolidated  Financial  Statements  at  fair  value,  the
Group  determines  whether  transfers  have  occurred  between  levels  in  the  hierarchy  by  re-assessing
categorisation at the end of each reporting period.

The following is a description of the determination of fair value for financial instruments which are recorded
at  fair  value  on  a  recurring  and  on  a  non-recurring  basis  and  for  financial  instruments  which  are  not
measured  at  fair  value  but  for  which  fair  value  is  disclosed,  using  valuation techniques. These incorporate
the Group’s estimate of assumptions that a market participant would make when valuing the instruments.

Derivative financial instruments
Derivative  financial  instruments  valued  using  a  valuation  technique  with  market  observable  inputs  are
mainly interest rate swaps, currency swaps, currency rate options, forward foreign exchange rate contracts
and  interest  rate  collars.    The  most  frequently  applied  valuation  techniques  include  forward  pricing  and
swap models, using present value calculations.  The models incorporate various inputs including the credit
quality of counterparties, foreign exchange spot and forward rates and interest rate curves.

137

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

22.

Fair value measurement (continued)

Credit Valuation Adjustments (CVA) and Debit Valuation Adjustments (DVA) 
The  CVA  and  DVA  are  incorporated  into  derivative  valuations  to  reflect  the  impact  on  fair  value  of
counterparty risk and BOC PCL’s own credit quality respectively.

The Group calculates the CVA by applying the PD of the counterparty, conditional on the non-default of the
Group, to the Group’s expected positive exposure to the counterparty and multiplying the result by the loss
expected  in  the  event  of  default.  Conversely,  the  Group  calculates  the  DVA  by  applying  its  own  PD,
conditional on the non-default of the counterparty, to the expected positive exposure of the counterparty to
the  Group  and  multiplying  the  result  by  the  loss  expected  in  the  event  of  default.  Both  calculations  are
performed over the life of the potential exposure.

The  expected  exposure  of  derivatives  is  calculated  as  per  the  CRR  and  takes  into  account  the  netting
agreements  where  they  exist.  A  standard  LGD  assumption  in  line  with  industry  norms  is  adopted.
Alternative LGD assumptions may be adopted when both the nature of the exposure and the available data
support this.

The Group does not hold any significant derivative instruments which are valued using a valuation technique
with significant non-market observable inputs.

Investments at FVPL, investments at FVOCI and investments at amortised cost
Investments which are valued using a valuation technique or pricing models, primarily consist of unquoted
equity securities and debt securities. These assets are valued using valuation models which sometimes only
incorporate market observable data and at other times use both observable and non-observable data. The
rest of the investments are valued using quoted prices in active markets.

Loans and advances to customers
The  fair  value  of  loans  and  advances  to  customers  is  based  on  the  present  value  of  expected  future cash
flows.  Future  cash  flows  have  been  based  on  the  future  expected  loss  rate  per  loan  portfolio,  taking  into
account  expectations  for  the  credit  quality  of  the  borrowers.  The  discount  rate  includes  components  that
capture the risk-free rate per currency, funding cost, servicing cost and the cost of capital, considering the
risk  weight  of  each  loan.  The  discount  rate  used  in  the  determination  of  the  fair  value  of  the  loans  and
advances to customers measured at FVPL during the year ended 31 December 2021 ranges from 2.34% to
8.50% (2020:1.95%-8.50%).

Customer deposits
The fair value of customer deposits is determined by calculating the present value of future cash flows.  The
discount  rate  takes  into  account  current  market  rates  and  the  credit  profile  of  BOC  PCL.  The  fair  value  of
deposits  repayable  on  demand  and  deposits  protected  by  the  Deposit  Protection  Guarantee  Scheme  are
approximated by their carrying values.

Loans and advances to banks
Loans and advances to banks with maturity over one year are discounted using an appropriate risk free rate
plus  the  appropriate  credit  spread.  For  short-term  lending,  the  fair  value  is  approximated  by  the  carrying
value.

Deposits by banks and funding from central banks
Deposits  by  banks  and  funding  from  central  banks  with  maturity  over  one  year  are  discounted  using  an
appropriate  risk-free  rate  plus  the  appropriate  credit  spread.  For  short-term  lending,  the  fair  value  is
approximated by the carrying value.

Loan stock
Loan stock issuances are traded in an active market with quoted prices.

Investment properties
The  fair  value  of  investment  properties  is  determined  using  valuations  performed  by  external  accredited,
independent  valuers.  Further  information  on  the  techniques  applied  is  disclosed  in  the  remainder  of  this
note.

Owned property
The  freehold  land  and  buildings  consist  of  offices  and  other  commercial  properties.  The  fair  value  of  the
properties is determined using valuations performed by external, accredited, independent valuers.  Further
information on the techniques applied is disclosed in the remainder of this note.

138

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

22.

Fair value measurement (continued)

Model inputs for valuation
Observable  inputs  to  the  models  for  the  valuation  of  unquoted  equity  and  debt  securities  include,  where
applicable,  current  and  expected  market  interest  rates,  market  expected  default  rates,  market  implied
country and counterparty credit risk and market liquidity discounts.

The following table presents the fair value measurement hierarchy of the Group's financial and non-financial
assets and liabilities recorded at fair value and financial assets and financial liabilities for which fair value is
disclosed, by level of the fair value hierarchy:

Level 1
€000

Level 2
€000

Level 3
€000

Total
€000

2021
Assets measured at fair value

Investment properties

Residential

Offices and other commercial properties

Manufacturing and industrial properties

Hotels

Land (fields and plots)

Investment properties held for sale

Residential

Offices and other commercial properties

Manufacturing and industrial properties

Freehold property

Offices and other commercial properties

Freehold property held for sale

Offices and other commercial properties
Loans and advances to customers measured
at FVPL
Trading derivatives

Forward exchange rate contracts

Currency swaps

Interest rate swaps

Currency options

Interest rate caps/floors

Derivatives qualifying for hedge accounting

Fair value hedges-interest rate swaps

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

81

4,388

86

62

223

4,840

1,813

1,813

95,144

-

11,937

55,805

28,610

536

20,857

11,937

55,805

28,610

536

20,857

117,745

117,745

1,790

2,635

896

5,321

1,790

2,635

896

5,321

195,666

195,666

10,408

10,408

281,868

281,868

-

-

-

-

-

-

-

-

6,034

13,863

81

4,388

86

62

223

4,840

1,813

1,813

199,194

748,695

Investments mandatorily measured at FVPL

Investments at FVOCI

98,016

734,832

Other financial assets not measured at
fair value
Loans and advances to banks

Investments at amortised cost

Loans and advances to customers

832,848

101,797

630,905

1,565,550

-

1,074,144

289,519

98,238

-

289,519

24,371

1,196,753

-

-

9,360,344

9,360,344

1,074,144

387,757

9,384,715

10,846,616

139

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

22.

Fair value measurement (continued)

For loans and advances to customers measured at FVPL categorised as Level 3, an increase in the discount
factor  by  10%  would  result  in  a  decrease  of  €4,647  thousand  in  their  fair  value  and  a  decrease  in  the
discount factor by 10% would result in an increase of €784 thousand in their fair value. 

For  one  investment  included  in  debt  securities  mandatorily  measured  at  FVPL  as  a  result  of  the  SPPI
assessment  and  categorised  as  Level  3  with  a  carrying  amount  of  €5,534  thousand  as  at  31  December
2021, a change in the conversion factor by 10% would result in a change in the value of the debt securities
by €553 thousand.

For additional disclosures on sensitivity analysis of equity securities refer to Note 46.

The  fair  value  measurement  hierarchy  for  life  insurance  business  assets  attributable  to  policy  holders  is
disclosed in Note 24.

2021
Liabilities measured at fair value

Trading derivatives

Forward exchange rate contracts

Currency swaps

Interest rate swaps

Currency options

Interest rate caps/floors

Derivatives qualifying for hedge accounting

Fair value hedges-interest rate swaps
Net investments-forward exchange rate
contracts and currency swaps

Other financial liabilities not measured
at fair value
Funding from central banks

Deposits by banks

Customer deposits

Loan stock

Level 1
€000

Level 2
€000

Level 3
€000

Total
€000

-

-

-

-

-

-

-

-

-

-

-

-

-

647,774

55

1,342

61

21

218

1,697

30,025

730

30,755

32,452

2,950,646

378,341

-

-

-

-

-

-

-

-

-

-

-

-

55

1,342

61

21

218

1,697

30,025

730

30,755

32,452

2,950,646

378,341

-

-

17,532,995

17,532,995

-

647,774

647,774

3,328,987

17,532,995

21,509,756

140

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

22.

Fair value measurement (continued)

2020
Assets measured at fair value

Investment properties

Residential

Offices and other commercial properties

Manufacturing and industrial properties

Hotels

Land (fields and plots)

Investment properties held for sale

Manufacturing and industrial properties

Freehold property

Offices and other commercial properties

Freehold property held for sale

Offices and other commercial properties
Loans and advances to customers measured
at FVPL
Trading derivatives

Forward exchange rate contracts

Currency swaps

Interest rate swaps

Currency options

Interest rate caps/floors

Derivatives qualifying for hedge accounting

Fair value hedges-interest rate swaps
Net investments-forward exchange rate
contracts and currency swaps

Level 1
€000

Level 2
€000

Level 3
€000

Total
€000

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

834

4,458

271

72

83

5,718

18,907

2

18,909

53,347

2,984

16,735

57,041

35,326

626

18,360

16,735

57,041

35,326

626

18,360

128,088

128,088

1,248

1,248

202,146

202,146

10,408

10,408

289,861

289,861

-

-

-

-

-

-

-

-

-

19,678

13,504

834

4,458

271

72

83

5,718

18,907

2

18,909

207,943

672,301

Investments mandatorily measured at FVPL

Investments at FVOCI

134,918

655,813

Other financial assets not measured at
fair value
Loans and advances to banks

Investments at amortised cost

Loans and advances to customers

790,731

80,958

664,933

1,536,622

-

695,666

-

402,979

321,612

-

402,979

32,993

1,050,271

-

9,397,802

9,397,802

695,666

724,591

9,430,795

10,851,052

For loans and advances to customers measured at FVPL categorised as Level 3, an increase in the discount
factor  by  10%  would  result  in  a  decrease  of  €5,027  thousand  in  their  fair  value  and  a  decrease  in  the
discount factor by 10% would result in an increase of €1,681 thousand in their fair value. 

For  one  investment  included  in  debt  securities  mandatorily  measured  at  FVPL  as  a  result  of  the  SPPI
assessment  and  categorised  as  Level  3  (Note  20)  with  a  carrying  amount  of  €18,618  thousand  as  at  31
December 2020, a change in the conversion factor by 10% would result in a change in the value of the debt
securities by €1,862 thousand.

141

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

22.

Fair value measurement (continued)

2020
Liabilities measured at fair value
Trading derivatives

Forward exchange rate contracts

Currency swaps

Interest rate swaps

Currency options

Interest rate caps/floors

Derivatives qualifying for hedge accounting
Fair value hedges-interest rate swaps
Net investments-forward exchange rate
contracts and currency swaps

Other financial liabilities not measured
at fair value
Funding from central banks

Deposits by banks

Customer deposits

Loan stock

Level 1
€000

Level 2
€000

Level 3
€000

Total
€000

-

-

-

-

-

-

-

-

-

-

-

-

-

274,414

346

2,832

597

302

25

4,102

39,720

2,156

41,876

45,978

992,494

333,044

-

-

-

-

-

-

-

-

-

-

-

-

-

-

346

2,832

597

302

25

4,102

39,720

2,156

41,876

45,978

992,494

333,044

16,535,842

16,535,842

-

274,414

274,414

1,325,538

16,535,842

18,135,794

The  cash  and  balances  with  central  banks  are  financial  instruments  whose  carrying  value  is  a  reasonable
approximation of fair value, because they are mostly short-term in nature or are repriced to current market
rates  frequently.  The  carrying  value  of  other  financial  assets  and  other  financial  liabilities  and  assets
classified as held for sale is a close approximation of their fair value and they are categorised as Level 3. 

During the year ended 31 December 2021 and 2020 there were no significant transfers between Level 1 and
Level 2.

142

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

22.

Fair value measurement (continued)

Annual Financial Report 2021

Movements in Level 3 assets measured at fair value
Transfers  from  Level  3  to  Level  2  occur  when  the  market  for  some  securities  becomes  more  liquid,  which  eliminates  the  need  for  the  previously  required
significant unobservable valuation inputs. Following a transfer to Level 2 the instruments are valued using valuation models incorporating observable market
inputs. Transfers into Level 3 reflect changes in market conditions as a result of which instruments become less liquid. Therefore, the Group requires significant
unobservable inputs to calculate their fair value.

The movement in Level 3 assets which are measured at fair value is presented below:

2021

2020

Investment
properties

€000

Investment
properties
held for sale
€000

Own use
properties

€000

Own use
properties
held for sale
€000

Loans and
advances to
customers
€000

Financial
instruments

Investment
properties 

€000

€000

Investment
properties
held for sale 
€000

Own use
properties
held for sale
€000

Loans and
advances to
customers 
€000

Financial
instruments

€000

128,088

1,248

202,146

10,408

289,861

33,182

136,197

1 January
Additions

Disposals
Transfers from investment
properties/own use properties to non-
current assets and disposal groups
held for sale (Note 29)
Transfers from own use properties to
investment properties (Note 25)
Transfers from/(to) stock of property
(Note 27)
Conversion of instruments into
common shares
Depreciation charge for the year

Fair value (losses)/gains
Net (losses)/gains on loans and
advances to customers measured at
FVPL
(Note 11)
Derecognition of loans

Interest on loans (Note 7)

Foreign exchange adjustments

31 December

2,774

-

857

(10,425)

(1,656)

(5,729)

5,729

5,616

-

-

-

(2,783)

-

-

-

204

-

-

-

-

-

-

-

-

-

-

-

(5,616)

-

-

(2,129)

408

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

396

2,649

(903)

(6,674)

-

-

-

(18,618)

-

-

74

-

-

5,840

(2,055)

(17,292)

(3,083)

12,382

-

-

-

-

-

-

-

-

(855)

(1,248)

1,248

(10,408)

10,408

Own use
properties

€000

235,277

303

(159)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(21,805)

-

(2,612)

1,550

-

-

-

-

-

-

-

-

-

-

-

-

-

369,293

38,507

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(4,109)

3,606

(96,254)

13,216

-

-

-

-

(1,216)

117,745

5,321

195,666

10,408

281,868

19,897

128,088

1,248

202,146

10,408

289,861

33,182

143

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

22.

Fair value measurement (continued)

Valuation policy and sensitivity analysis

Investment properties, investment properties held for sale and own use properties
The  valuation  technique  mainly  applied  by  the  Group  is  the  market  comparable  approach,  adjusted  for
market  and  property  specific  conditions.  In  certain  cases, the Group also utilises the income capitalisation
approach. The key inputs used for the valuations of the investment properties, investment properties held
for sale and own use properties are presented in the tables below:

144

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

22.

Fair value measurement (continued)

Valuation policy and sensitivity analysis (continued)

Analysis of investment properties and investment properties held for sale

Type and country

Residential
Cyprus
Greece

Offices and other commercial properties
Cyprus
Greece

Russia

Manufacturing and industrial
Cyprus

Greece

Hotels

Russia

Land (fields and plots)
Cyprus

Russia

Total

Estimated
rental value
per m2 per
annum

Estimated
building cost
per m2

Yield

Estimated fair
value per m2

Estimated
land value per
m2

Land

Building area

€35-€100

€134-€1,370

4.5%-5% €380-€2,297

€110-€800

89-1,203

€3-€115

€131-€2,296

0.7%-8.4%

€50-€1,892

€3-€2,437

5,147

m2

m2

19-559

51-825

2021

€000

9,577

4,150

13,727

54,553

€25-€352

€1,172

4%-8% €498-€6,981

€580-€5,000

152-35,413

16-2,533

€19-€272

€207-€3,615

5.3%-11.3%

€74-€3,615

n/a

€107

n/a

€79

€14-€67

€427

3.5%-7% €305-€1,646

€43

€71-€450

5.2%-10%

€8-€425

€258

€77

€550

€399

8,582

6-4,692

1,792-26,046

212-3,288

2,202-15,965

743-7,500

57-34,495

349-5,858

n/a

n/a

n/a

€356

n/a

n/a

n/a

n/a

n/a

€356

n/a

n/a

7,436

€550

€550-€1,127

2,316-29,398

€15

€15-€23

58,600-689,000

n/a

n/a

3,742

145

58,440

21,822

7,684

29,506

536

17,701

3,156

20,857

123,066

Age of
building

Years

7-48

10-49

9-76

17-63

12-18

9-37

12-83

16

n/a

n/a

Analysis of own use properties and own use properties held for sale

Type and country

Offices and other commercial properties

Cyprus

Total

2021

€000

206,074

206,074

Estimated
rental value
per m2 per
annum

Estimated
building cost
per m2

Yield

Estimated fair
value per m2

Estimated
land value per
m2

Land

Building area

Age of
building

m2

m2

Years

€24-€277

€580-€1,855

5.8%-6%

€14-€6,164

€70-€2,274

390-598,767

122-11,233

14-78

145

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

22.

Fair value measurement (continued)

Valuation policy and sensitivity analysis (continued)

Analysis of investment properties and investment properties held for sale

Type and country

Residential
Cyprus

Greece

Offices and other commercial properties

Cyprus

Greece

Russia

Manufacturing and industrial
Cyprus

Greece

Russia

Hotels

Russia

Land (fields and plots)
Cyprus
Greece

Russia

Total

Estimated
rental value
per m2 per
annum

Estimated
building cost
per m2

Yield

Estimated fair
value per m2

Estimated
land value per
m2

€29-€86

€134-€1,370

n/a

€380-€2,206

€110-€900

€3-€86

€136-€2,132

2.14%-9.91%

€45-€1,455

€3-€1,176

Land

Building area

m2

89-1,203

4-5,147

m2
19-1,356

44-825

2020

€000

13,013

3,722

16,735

52,021

€26-€250

n/a

4%-8% €550-€7,103

€550-€1,050

150-35,413

16-9,369

€15-€259

€157-€3,483

5.31%-10.07%

€52-€1,842

€19-€259

5-8,582

6-4,692

n/a

€19-€448

n/a

€10-€153

€2-€70

1,460-26,046

212-15,898

€21-€67

€1-€37

€448

5%-6% €350-€1,602

n/a

1,593-15,965

421-7,340

€80-€603

1.79%-10.57%

€13-€396

€3-€302

56-34,495

349-5,858

n/a

€8-€357

n/a

€5-€185

€5-€86

2,162-10,500

304-1,246

n/a

n/a

€1

n/a

€324

n/a

€324

n/a

n/a

7,436

€1,000-€1,250

n/a

€524-€1,002

€524-€1,002

2,316-29,398

n/a

n/a

6.43%

n/a

€12

€13

€12

€13

3,988

58,600

n/a

n/a

n/a

4,774

246

57,041

26,908

9,627

39

36,574

626

18,095

49

216

18,360

129,336

Age of
building

Years

6-130

12-63

10-75

16-62

n/a

8-36

11-82

n/a

15

n/a

n/a

n/a

146

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

22.

Fair value measurement (continued)

Valuation policy and sensitivity analysis (continued)

Analysis of own use properties and own use properties held for sale

Annual Financial Report 2021

Type and country

Offices and other commercial properties

Cyprus

Total

2020

€000

212,554

212,554

Estimated
rental value
per m2 per
annum

Estimated
building cost
per m2

Yield

Estimated fair
value per m2

Estimated
land value per
m2

Land

Building area

Age of
building

m2

m2

Years

€23-€277

€750-€1,855

5%-6%

€14-€6,163

€70-€3,171

390-598,767

122-11,233

13-78

Sensitivity analysis
Most of the Group’s property valuations have been classified as Level 3. Significant increases/decreases in estimated values per square meter for properties
valued with the comparable approach or significant increases/decreases in estimated rental values or yields for properties valued with the income capitalisation
approach could result in a significantly higher/lower fair value of the properties.

147

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

23. 

Loans and advances to customers

Gross loans and advances to customers at amortised cost
Allowance for ECL for impairment of loans and advances to customers (Note
45.7)

Loans and advances to customers measured at FVPL

2021
€000

2020
€000

9,840,535

10,400,603

(285,998)

(804,417)

9,554,537

9,596,186

281,868

289,861

9,836,405

9,886,047

Loans and advances to customers pledged as collateral are disclosed in Note 47.

Additional analysis and information regarding credit risk and analysis of the allowance for ECL of loans and
advances to customers are set out in Note 45.

24.

Life insurance business assets attributable to policyholders

Equity securities

Debt securities

Mutual funds

Bank deposits and other receivables

Property

2021
€000

1,098

36,400

441,410

61,919

540,827

10,970

551,797

2020
€000

898

43,064

378,511

40,504

462,977

11,210

474,187

Financial assets of life insurance business attributable to policyholders are classified as investments at FVPL.

Bank deposits  and  other  receivables  include  other financial receivables of €3,079 thousand (2020: €3,074
thousand).

In addition to the above assets, the life insurance subsidiary of the Group holds shares of the Company, as
part  of  the  assets  attributable  to  policyholders  with  a  carrying  value  as  at  31  December  2021  of  €143
thousand (2020: €101 thousand).  Such shares are presented in the Consolidated Financial Statements as
treasury shares (Note 35).

The  analysis  of the financial assets of life insurance business attributable to policyholders measured at fair
value by level is presented below:

2021
Equity securities

Debt securities

Mutual funds

2020 
Equity securities

Debt securities

Mutual funds

Level 1
€000

Level 2
€000

Level 3
€000

1,098

17,287

438,258

456,643

898

16,778

374,673

392,349

-

-

-

-

-

5,991

698

6,689

-

19,113

3,152

22,265

-

20,295

3,140

23,435

Total
€000

1,098

36,400

441,410

478,908

898

43,064

378,511

422,473

Bank deposits are financial instruments whose carrying amount is a reasonable approximation of fair value,
because they are short-term in nature or are repriced to current market rates frequently.

148

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

24.

Life insurance business assets attributable to policyholders (continued)

The movement of financial assets classified as Level 3 is presented below:

1 January

Unrealised losses recognised in the consolidated income statement

31 December

2021
€000

23,435

(1,170)

22,265

2020
€000

25,646

(2,211)

23,435

During years 2021 and 2020 there were no significant transfers between Level 1 and Level 2.

25. 

Property and equipment

2021
Net book value at 1 January

Additions

Revaluation

Transfers to investment properties (Note 22)

Disposals and write-offs

Depreciation charge for the year (Note 15)

New leases (Note 43)

Derecognition of RoU assets (Note 43)

Net book value at 31 December

1 January 2021
Cost or valuation

Accumulated depreciation

Net book value

31 December 2021
Cost or valuation

Accumulated depreciation

Net book value

Property
€000

Equipment
€000

251,023

1,546

408

(5,616)

(7)

(10,489)

1,148

(6,117)

231,896

Total
€000
272,474

6,287

408

(5,616)

(141)

21,451

4,741

-

-

(134)

(5,824)

(16,313)

-

-

1,148

(6,117)

20,234

252,130

305,645

(54,622)

251,023

139,495

445,140

(118,044)

(172,666)

21,451

272,474

296,406

(64,510)

231,896

141,220

437,626

(120,986)

(185,496)

20,234

252,130

149

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

25.

Property and equipment (continued)

2020
Net book value at 1 January

Additions

Revaluation

Transfers to stock of property (Note 27)
Transfer to non-current assets and disposal groups held for
sale (Note 29)
Re-assessment of RoU Asset  (Note 43)
Derecognition of RoU Asset (Note 43)

Disposals and write-offs

Depreciation charge for the year (Note 15)

Net book value at 31 December

1 January 2020
Cost or valuation

Accumulated depreciation

Net book value

31 December 2020
Cost or valuation

Accumulated depreciation

Net book value

The net book value of the Group's property comprises:

Freehold property

Improvements on leasehold property

RoU asset (Note 43)

Total

267,684

1,896

1,550

(21,805)

(10,408)

26,936

(2,399)

(191)

(12,240)

251,023

20,370

8,225

-

-

-

-

-

(160)

(6,984)

21,451

288,054

10,121

1,550

(21,805)

(10,408)

26,936

(2,399)

(351)

(19,224)

272,474

317,994

(50,310)

267,684

140,681

458,675

(120,311)

(170,621)

20,370

288,054

305,645

(54,622)

251,023

139,495

445,140

(118,044)

(172,666)

21,451

272,474

2021
€000
195,666

2,649

33,581

2020
€000

202,146

2,807

46,070

231,896

251,023

Freehold  property  includes  land  amounting  to €78,591  thousand (2020:  €81,221  thousand)  for  which  no
depreciation is charged.

The  Group’s  policy  is  to  revalue  its  properties  periodically  (between  3  to  5  years)  but  more  frequent
revaluations  may  be  performed  where  there  are  significant  and  volatile  movements  in  values.  The  Group
performed revaluations as at 31 December 2020. The valuations were carried out by independent qualified
valuers, on the basis of market value using observable prices and/or recent market transactions depending
on the location of the property. Details on valuation techniques and inputs are presented in Note 22.

There  were  no  charges  against  the  freehold  property  of  the  Group  as  at  31  December  2021  (2020:  the
freehold  property  against  which  charges  existed  was  transferred  to  stock  of  property  as  at  31  December
2020).

The net book value of freehold property, on a cost less accumulated depreciation basis, as at 31 December
2021 would have amounted to €134,000 thousand (2020: €135,657 thousand).

150

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

26. 

Intangible assets

2021
Net book value at 1 January

Additions
Increase in value of in-force life insurance business (Note
12)
Disposals and write-offs

Amortisation charge for the year (Note 15)

Net book value at 31 December

1 January 2021
Cost

Accumulated amortisation and impairment

Net book value

31 December 2021
Cost

Accumulated amortisation and impairment

Net book value

Computer
software

€000

59,080

16,053

-

(2,374)

(18,615)

54,144

In-force life
insurance
business
€000

126,176

-

Total

€000
185,256

16,053

3,714

3,714

-

-

(2,374)

(18,615)

129,890

184,034

224,722

(165,642)

126,176

350,898

-

(165,642)

59,080

126,176

185,256

236,526

(182,382)

129,890

366,416

-

(182,382)

54,144

129,890

184,034

Computer software includes acquired computer software and internally developed computer software.

Computer
software

€000

In-force life
insurance
business
€000

Total

€000
178,946

15,129

9,543

(99)

(18,263)

116,633

-

9,543

-

-

126,176

185,256

62,313

15,129

-

(99)

(18,263)

59,080

209,692

(147,379)

116,633

326,325

-

(147,379)

62,313

116,633

178,946

224,722

(165,642)

126,176

350,898

-

(165,642)

59,080

126,176

185,256

2020
Net book value at 1 January

Additions
Increase in value of in-force life insurance business (Note
12)
Disposals and write-offs

Amortisation charge for the year (Note 15)

Net book value at 31 December

1 January 2020
Cost

Accumulated amortisation and impairment

Net book value

31 December 2020
Cost

Accumulated amortisation and impairment

Net book value

151

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

26.

Intangible assets (continued)

Valuation of in-force life insurance business

The  actuarial  assumptions  made  to  determine  the value of in-force life insurance business relate to future
mortality,  redemptions,  level  of  administration  and  selling  expenses  and  investment  returns.  The  main
assumptions used in determining the value of the in-force business are:

Discount rate (after tax)
Return on investments
Expense inflation

2021
10.0%
5.0%
3.5%
M: 68% A67/70

2020
10.0%
5.0%
3.5%
M: 68% A67/70

Smokers
Non-Smokers M: 48.25% A67/70 M: 48.25% A67/70

Mortality assumption*

Smokers

Non-Smokers

F: 68% A67/70
rated down
by 4 years
F: 48.25% A67/70
rated down
by 4 years

F: 68% A67/70
rated down
by 4 years
F: 48.25% A67/70
rated down
by 4 years

* The Group uses A67/70 UK standard mortality table in setting the mortality assumption, since the Group’s
own  claim  experience  is  not  sufficient  to  allow  the  development  of  its  own  mortality  table.  To  reflect  the
Group’s  specific  claims  experience  more  accurately,  a  percentage  is  applied  on  the  A67/70  UK  standard
mortality table.

27. 

Stock of property

The  carrying  amount  of  stock  of  property  is  determined  as  the  lower  of  cost  and  net  realisable  value.
Impairment is recognised if the net realisable value is below the cost of the stock of property. During 2021
an  impairment  loss  of  €46,775 thousand (2020:  €37,593 thousand) was  recognised in 'Impairment net of
reversals  of  non-financial  assets'  in  the  consolidated  income  statement.  At  31  December  2021,  stock  of
€519,978  thousand  (2020:  €523,927  thousand)  is  carried  at  net  realisable  value.  Additionally,  at  31
December  2021  stock  of  property  with  a  carrying  amount  of  €116,987  thousand  (2020:  €104,149
thousand) is carried at approximately its fair value less costs to sell.

The  stock  of  property  includes  residential  properties,  offices  and  other  commercial  properties,
manufacturing  and  industrial  properties,  hotels,  land  (fields  and  plots)  and  properties  under  construction.
There  is  no  stock  of  property  pledged  as  collateral  for  central  bank  funding  facilities  under  Eurosystem
monetary policy operations.

The carrying amount of the stock of property is analysed in the tables below:

Net book value at 1 January

Additions

Disposals

Transfers to investment properties (Note 22)

Transfers from own use properties (Note 25)

Transfers to disposal group (Note 29)

Impairment (Note 16)

Foreign exchange adjustments

Net book value at 31 December

2021
€000

1,349,609

34,347

(123,520)

-

-

(101,978)

(46,775)

(79)

2020
€000
1,377,453

121,168

(75,478)

(74)

21,805

(57,525)

(37,593)

(147)

1,111,604

1,349,609

152

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

27. 

Stock of property (continued)

As  at  31  December  2021  there  are  charges  against  stock  of  property  of  the  Group  with  carrying  value
€21,015 thousand (2020: €21,805 thousand).

The table below shows the result on the disposal of stock of property in the year:

Net proceeds

Carrying value of stock of property disposed of

Net gains on disposal of stock of property

2021
€000
136,816

(123,520)

13,296

2020
€000

83,667

(75,478)

8,189

The  carrying  value  of  the  stock  of  property transferred to non-current assets and disposal groups held for
sale as at the transfer date (Note 29) amounted to €101,978 thousand.

Analysis by type and country
2021
Residential properties

Offices and other commercial properties

Manufacturing and industrial properties

Hotels

Land (fields and plots)

Total

2020
Residential properties

Offices and other commercial properties

Manufacturing and industrial properties

Hotels

Land (fields and plots)

Total

Cyprus
€000

Greece
€000

Romania
€000

Total
€000

74,248

163,789

33,170

24,619

755,663

18,350

19,462

15,972

456

4,986

1,051,489

59,226

32

-

43

-

814

889

€000

€000

€000

144,915

189,172

47,647

24,684

868,615

20,214

21,302

19,839

465

5,694

109

5,135

49

-

92,630

183,251

49,185

25,075

761,463

1,111,604

€000
165,238

215,609

67,535

25,149

1,275,033

67,514

7,062

1,349,609

1,769

876,078

28. 

Prepayments, accrued income and other assets

Financial assets

Debtors
Receivable relating to tax

Deferred purchase payment consideration

Other assets

Non-financial assets

Reinsurers’ share of insurance contract liabilities (Note 32)

Current tax receivable

Prepaid expenses

Other assets

2021
€000

2020
€000

36,540

4,558

299,766

52,600

393,464

55,323

124,267

756

42,409

222,755

616,219

39,011

4,706

-

58,494

102,211

53,479

48,198

509

45,480

147,666

249,877

153

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

28. 

Prepayments, accrued income and other assets (continued)

An  analysis  of  changes  in  the  gross  carrying  amount  of  the  financial  assets  included  in  prepayments,
accrued income and other assets is presented in the table below:

2021
1 January

Net increase

31 December

2020
1 January

Net (decrease)/increase

31 December

Stage 1

Stage 2

Stage 3

€000

81,508

295,904

377,412

€000

€000

-

-

-

35,031

2,126

37,157

Simplified
method
€000

13,865

406

14,271

Total

€000
130,404

298,436

428,840

102,098

(20,590)

81,508

23,779

(23,779)

-

33,724

1,307

35,031

14,197

(332)

173,798

(43,394)

13,865

130,404

An analysis of the changes on the ECL of the above financial assets is presented in the table below:

2021
1 January
Changes to models and
inputs used for ECL
calculations

31 December

2020
1 January
Changes to models and
inputs used for ECL
calculations

31 December

Stage 1

Stage 2

Stage 3

€000

€000

€000

Simplified
method
€000

Total

€000

-

2,557

2,557

Stage 1

Stage 2

€000

€000

-

-

-

-

-

-

-

-

-

29,372

1,063

30,435

2,389

31,761

(5)

1,058

4,941

35,376

Stage 3

€000

Simplified
method
€000

Total

€000

28,464

980

29,444

908

29,372

83

991

1,063

30,435

There were no financial assets measured at FVPL as at 31 December 2021 (2020: €2,242 thousand). 

On the completion date of the sale of Project Helix 2 (the ‘Transaction’) as described in Note 29, the Group
has recognised an amount of €381,567 thousand in other financial assets, which represented the fair value
of  the  deferred  consideration  receivable  from  the  Transaction  (the  ‘DPP’).  This  amount  is  payable  in  four
instalments up to December 2025 and each instalment carries interest up to each payment date. The first
instalment  in  the  amount  of  €84,579  thousand  was  received  in  December  2021.  An  amount  of  €5,335
thousand,  which  represents  the  interest  income  on  DPP  has  been  recognised  in  the  Consolidated  Income
Statement for the year ended 31 December 2021 within 'Interest income-Financial assets at amortised cost-
Other  financial  assets'  (Note  7).  There  are  no  other  conditions  attached.  An  amount  of  €13,983 thousand
which  represents  the  effect  of  discounting  the  DPP  at  the  date  of  derecognition  of  the  loan  portfolio  was
recorded  as  part  of  the  transaction  within  'Credit  losses  to  cover  credit  risk  on  loans  and  advances  to
customers'. The DPP is classified as Stage 1 as at 31 December 2021. 

During 2021, credit losses of €5,931 thousand were recognised in relation to prepayments, accrued income
and other financial assets. This includes ECL losses of €4,941 thousand (of which €2,557 thousand relate to
12-months ECL of the DPP), €1,178 thousand write-offs and €188 thousand reversal of impairments. During
2020, credit losses of €991 thousand were recognised in relation to prepayments, accrued income and other
financial assets.

154

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

29. 

Non-current assets and disposal groups held for sale

The  following  non-current  assets  and  disposal  groups  were  classified  as  held  for  sale  as  at  31  December
2021 and 2020:

Disposal group 1

Disposal group 2

Disposal group 3
Disposal group 4

Disposal group 5

Freehold property (Note 25)

Other exposures held by Serbian subsidiary

2021
€000
340,622

7,921

-

-

-

10,408

-

2020
€000

-

-

387,990

224,476

7,769

10,408

288

358,951

630,931

Gross loans and advances to customers
Allowance for ECL for impairment of loans and
advances to customers (Note 45.7)

Stock of property (Note 27)
Investment property (Note 22)
Cash (Note 42)

2021

Disposal
Group 1
€000
543,663

Disposal
Group 2
€000
12,126

Disposal
Group 3
€000
820,429

2020
Disposal
Group 4
€000
488,777

Disposal
Group 5
€000

32,049

(300,608)

(4,811)

(510,310)

(313,628)

(24,280)

243,055

7,315

310,119

175,149

7,769

92,246

5,321

-

606

32,490

-

-

-

45,381

25,035

1,248

23,044

-

-

-

340,622

7,921

387,990

224,476

7,769

Disposal Group 1
Disposal  group  1  comprises  a  portfolio  of  loans  and  advances  to  customers  and  a  property  portfolio
(comprising  stock  of  property  and  investment  property)  known  as  Project  Helix  3  ('Project  Helix  3'  or  the
'Helix 3 Transaction'). 

In November 2021, the Group reached an agreement for the sale of Project Helix 3 with Pacific Investment
Management  Company  LLC  ('PIMCO').  The  Group  will  dispose  Project  Helix  3  through  the  transfer  of  the
portfolio to a licensed Cypriot Credit Acquiring Company (the CyCAC) by BOC PCL. The shares of the CyCAC
will be subsequently acquired by certain funds affiliated with PIMCO. 

The gross consideration for the transaction amounts to approximately €385 million, before transaction and
other costs, payable at completion. An amount of €19,225 thousand was received as a deposit shortly after
signing  of  the  agreement  (Note  34).  The  gross  book  value  of  the  loans  and  advances  to  customers
amounted to €550 million and the carrying value of the property portfolio amounted to €102 million as at
30 September 2021 (the reference date).

The  completion  of  the  Helix  3  Transaction  is  currently  estimated  to  occur  in  the  first  half  of  2022  and
remains  subject  to  a  number  of  conditions,  including  customary  regulatory  and  other  approvals.  The
disposal group has been classified as held for sale since 30 September 2021 as management is committed
to sell it and has proceeded with an active programme to complete this plan.

Disposal Group 2
Disposal  group  2  comprises  a  portfolio  of  loans  and  advances  to  customers  and  stock  of  properties  in
Romania known as Project Sinope ('Project Sinope' or the 'Sinope Transaction'). 

In  December  2021,  the  Group  entered  into  an  agreement  for  the  sale  of  Project  Sinope.  The  gross  book
value of the loans and advances to customers amounted to €12 million and the carrying value of the stock
of properties in Romania amounted to €0,6 million as at 31 December 2021.

155

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

29. 

Non-current assets and disposal groups held for sale (continued)

The  completion  of  the  Sinope  Transaction  is  currently  estimated  to  occur  in  the  first  half  of  2022  and
remains  subject  to  the  necessary customary approvals.  The  disposal  group  has  been  classified  as  held  for
sale  as  at  31  December  2021  as  management  is  committed  to  sell  it  and  has  proceeded  with  an  active
programme to complete this plan.  

Disposal groups 3 and 4 
Disposal  group  3  comprised  a  portfolio  of  loans  and  advances  to  customers  (the  'Portfolio  2A')  and  other
assets  (comprising  stock  of  property  and  cash  already  received  since  the  reference  date  of  Portfolio  2A
being  30  September  2019)  known  as  Project  Helix  2A  ('Helix  2A'),  classified  as  held  for  sale  on  30  June
2020.

Disposal  group  4  comprised  a  portfolio  of  loans  and  advances  to  customers  (the  'Portfolio  2B')  and  other
assets  (comprising  stock  of  property,  investment  property  and  cash  already  received  since  the  reference
date of Portfolio 2B being 30 September 2019) known as Project Helix 2B ('Helix 2B'), classified as held for
sale on 31 December 2020.

In  August  2020  and  January  2021,  the  Group  reached  agreement  for  the  sale  of  the  Portfolio  2A  and
Portfolio  2B  respectively  with  PIMCO.  The  Group  disposed  of  Project  Helix  2  through  the  transfer  of  the
portfolios 2A and 2B to a licensed Cypriot Credit Acquiring Company (the CyCAC) by BOC PCL. The shares of
the CyCAC were subsequently acquired by certain funds affiliated with PIMCO, the purchaser of Helix 2. The
Transaction was  completed  on  28  June 2021  and  as  at  the  date  of  completion  of  the  sale, the total gross
book  value  of  the  loans  and  advances  to  customers  amounted  to  €1,287  million  (net  book  value  €436
million) and the carrying value of the stock of properties amounted to €73 million. 

The gross consideration for the transaction amounted to approximately €560 million, of which €165 million
had been received in cash by the completion (including deposit received). The remaining amount is payable
in  four  instalments  up  to  December  2025  without  any  conditions  attached  of  which  €85  million  were
received in December 2021 (Note 28). The consideration reflects adjustments resulting from, inter alia, loan
repayments  received  on  the  Portfolios  since  the  reference  date  of  30  September  2019.  The  consideration
can be increased through an earnout arrangement, depending on the performance of each of the Portfolios.
The  net  consideration  for  the  transaction  after  transaction  costs  and  other  adjustments  upon  completion,
corresponds  to  the  net  book  value  of  the  loans  and  advances  to  customers  and  the  carrying  value  of  the
stock of properties as at the date of completion of the sale.

Disposal group 5
Disposal  group  5  comprised  loans  and  advances  to  customers  of  Project  Helix  tail,  which  related  to  a
portfolio of credit facilities related to Project Helix (a portfolio of loans and advances to customers for which
the sale was completed in June 2019) with a carrying value of €7,769 thousand as at 31 December 2020.
The disposal group was first classified as held for sale as at 31 December 2019. The Group has reclassified
Project  Helix  tail  from  'Non-current  assets  and  disposal  groups  held  for  sale'  to  'Loans  and  advances  to
customers', since 30 June 2021 when the criteria of IFRS 5 were no longer met. 

Further analysis of the loans and advances to customers, included in these disposal groups, is disclosed in
Note 45.3.

Freehold property
Freehold property classified as held for sale as at 31 December 2021 and 2020 relates to properties which
management  is  committed  to  sell  and  proceeded  with  an  active  programme  to  complete  this  plan.  The
disposal is expected to be completed within 12 months from the reporting date. Freehold property classified
as held for sale is measured at fair value less cost to sell.

Other exposures held by Serbian subsidiary
The  portfolio  held  by  Serbian  subsidiary  classified  as  held  for  sale  as  at  31  December  2020  related  to
properties in Serbia. The properties which had a carrying value of €288 thousand, were disposed during the
year ended 31 December 2021 for a total consideration of €730 thousand.

156

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

30. 

Funding from central banks

Funding from central banks comprises funding from the ECB under Eurosystem monetary policy operations
as set out in the table below:

Targeted Longer-Term Refinancing Operations (TLTRO IΙI)

2021
€000
2,969,600

2020
€000

994,694

As  at  31  December  2021,  ECB  funding  amounted  to  €3  billion  (2020:  €1  billion)  borrowed  from  various
TLTRO III operations.

The  interest  rate  that  will  be  applicable  to  the  TLTRO  III  funding  will  depend  on  the  eligible  net  lending
during the specified periods laid out in the terms of the ECB operation.

In recognition of the challenging credit environment during the pandemic period, the Governing Council of
the  ECB  announced that  the  interest  rate  on  all  outstanding  TLTRO  III  operations  for  the  periods  from  24
June 2020  to  23  June 2021 and 24 June 2021 to 23 June 2022 will be 50 basis points below the average
rate applicable in the Eurosystem’s main refinancing operations over the same period. The interest rate on
the  main  refinancing  operations  is  currently  at  0%.  For  the  counterparties  whose  eligible  net  lending
reaches the lending performance thresholds, the interest rate applied over the periods from 24 June 2020
to 23 June 2021 and 24 June 2021 to 23 June 2022 on all TLTRO III operations outstanding will be 50 basis
points  below  the  average  interest  rate  on  the  deposit  facility  prevailing  over  the  same  period,  and  in  any
case  not  higher  than  minus  1%.  The  deposit  facility  rate  is  currently  minus  0.5%.  In  calculating  the
applicable  interest  BOC  PCL  follows  a  discrete  approach by applying the estimated interest rate applicable
for each period. BOC PCL has exceeded the eligible net lending benchmark applicable for the first period of
24  June  2020  to  23  June  2021  and  was  entitled  to  the  beneficial  rate  of  minus  1%.  Based  on  internal
estimations  (subject  to  confirmation  from  CBC),  BOC  PCL  has  also  exceeded  the  eligible  net  lending
benchmark  and  therefore  expects  to  be  entitled  to  the  beneficial  rate  of  minus  1%  for  the  period  June
2021-June 2022.

The  maturity  of  TLTRO  III  is  three  years  from  the  settlement  of  each  operation  but  there  is  an  option
available to early repay or reduce the amounts borrowed before their final maturity.

Details on encumbered assets related to the above funding facilities are disclosed in Note 47.

157

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

31. 

Customer deposits

By type of deposit 

Demand

Savings

Time or notice

By geographical area

Cyprus

Greece

United Kingdom

Romania

Russia

Ukraine

Belarus

Other Countries

2021
€000

2020
€000

9,221,791

2,423,086

5,886,006

8,149,688

1,970,975

6,412,549

17,530,883

16,533,212

11,992,960

11,391,316

1,906,854

1,890,915

713,621

54,306

661,820

276,248

55,738

648,172

50,160

592,650

277,631

37,074

1,869,336

1,645,294

17,530,883

16,533,212

Deposits by geographical area are based on the country of passport of the Ultimate Beneficial Owner.

By currency

Euro

US Dollar

British Pound

Russian Rouble

Swiss Franc

Other currencies

By customer sector
Corporate

Global corporate

SMEs

Retail

Restructuring

– Corporate

– SMEs

– Retail other

Recoveries

– Corporate

International banking services

Wealth management

2021
€000

2020
€000

15,736,030

14,929,662

1,373,584

312,918

28,539

10,865

68,947

1,199,069

288,102

28,618

9,901

77,860

17,530,883

16,533,212

2021
€000
1,117,148

631,002

866,860

2020
€000
1,037,430

607,467

832,576

11,051,397

10,525,819

21,658

13,091

9,862

27,889

16,688

10,561

1,383

3,500,183

318,299

3,251

3,180,061

291,470

17,530,883

16,533,212

158

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

32. 

Insurance liabilities

Gross

€000

2021

Reinsurers'
share
€000

Net

€000

Gross

€000

2020
Reinsurers'
share
€000

Net

€000

672,973

(32,714)

640,259

608,591

(29,775)

578,816

27,565

(9,988)

17,577

26,178

(9,250)

16,928

Life insurance
Life insurance contract
liabilities

Non-life insurance
Provision for unearned
premiums
Other liabilities

Claims outstanding

35,629

(12,621)

23,008

36,756

(14,454)

Unexpired risks reserve
Non-life insurance contract
liabilities

34

-

34

78

-

63,228

736,201

(22,609)

(55,323)

40,619

63,012

680,878

671,603

(23,704)

(53,479)

22,302

78

39,308

618,124

Reinsurers' share of insurance contract liabilities and other reinsurance balances receivable are included in
'Prepayments, accrued income and other assets' (Note 28).

Life insurance contract liabilities

The  movement  of  life  insurance  contract  liabilities  and  reinsurance  assets  during  the  year  is  analysed  as
follows:

Gross

€000
608,591

28,449

2021

Reinsurers'
share
€000
(29,775)

(4,297)

Net

€000

578,816

24,152

Gross

€000
579,128

13,811

2020
Reinsurers'
share
€000

Net

€000

(28,625)

(3,367)

550,503

10,444

35,933

1,358

37,291

15,652

2,217

17,869

672,973

(32,714)

640,259

608,591

(29,775)

578,816

1 January

New business
Change in existing
business

31 December

Non-life insurance contract liabilities

The movement of non-life insurance contract liabilities and reinsurance assets during the year is analysed as
follows:

Provisions for unearned
premiums
1 January

Premium income

Earned premiums

31 December

Gross

2021

Reinsurers'
share

€000

€000

Net

€000

Gross

€000

2020
Reinsurers'
share

€000

26,178

77,261

(75,874)

27,565

(9,250)

(35,311)

34,573

(9,988)

16,928

41,950

26,656

74,966

(41,301)

(75,444)

17,577

26,178

(9,728)

(33,749)

34,227

(9,250)

Net

€000

16,928

41,217

(41,217)

16,928

The  provision  for  unearned  insurance  and  reinsurance  premiums  represents  the  portion  of  premiums  that
relate to risks that have not yet expired at the reporting date.

159

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

32. 

Insurance liabilities (continued)

Gross

€000

2021

Reinsurers'
share
€000

Net

€000

Gross

€000

2020
Reinsurers'
share
€000

Net

€000

36,756

(14,454)

22,302

34,155

(12,256)

21,899

(22,766)

8,858

(13,908)

(26,277)

10,857

(15,420)

21,639

35,629

33,809

1,820

35,629

(7,025)

(12,621)

(11,815)

(806)

(12,621)

14,614

23,008

21,994

1,014

23,008

28,878

36,756

34,683

2,073

36,756

(13,055)

(14,454)

(13,510)

(944)

(14,454)

15,823

22,302

21,173

1,129

22,302

Claims outstanding
1 January

Amount paid for claims
settled in the year
Increase in liabilities
arising from claims

31 December

Reported claims

Incurred but not reported

31 December

33. 

Loan stock

Subordinated Tier 2
Capital Note - January
2017
Subordinated Tier 2
Capital Note - April 2021
Senior Preferred Notes -
June 2021

Contractual interest
rate 

9.25% up to 19 January
2022

6.625% up to 23 October
2026
2.50% up to 24 June
2026

Issuer

BOC PCL

BOCH

BOC PCL

2021

2020

€000
Nominal
value

€000
Carrying
value

€000
Nominal
value

€000
Carrying
value

35,605

38,561

250,000

272,152

300,000

301,659

300,000

302,555

-

-

-

-

635,605

642,775

250,000

272,152

BOCH  and  BOC  PCL  maintain  a  Euro  Medium  Term  Note  (ΕΜΤΝ)  Programme  with  an  aggregate  nominal
amount up to €4,000 million. 

Subordinated Tier 2 Capital Note - January 2017
In January 2017, BOC PCL issued a €250 million unsecured and subordinated Tier 2 Capital Note under the
EMTN Programme. The note was priced at par with a coupon of 9.25% per annum payable annually up to 19
January 2022 and then a rate at the then prevailing 5 year swap rate plus a margin of 9.176% per annum
up to 19 January 2027, payable annually. The note had a maturity date on 19 January 2027. BOC PCL had
the  option  to  redeem  the  note  early  on  19  January  2022,  subject  to  applicable  regulatory  consents.  The
note  was  listed  on  the  Luxembourg  Stock  Exchange’s  Euro  Multilateral  Trading  Facility  (MTF)  market.  In
April  2021,  BOC  PCL  invited  the  holders  of  this  note  to  tender  it  for  purchase  by  BOC  PCL  at  a  price  of
105.5% plus accrued interest. BOC PCL received valid tenders of €207 million nominal amount, all of which
were  accepted.  By  31  December  2021,  the  Group  purchased  from  the  open  market  a  further  €7  million
nominal amount of the notes, which were held by BOC PCL. BOC PCL incurred a cost of €12,558 thousand 
(Note 11). In December 2021, BOC PCL decided to exercise its option to redeem the remaining €43 million
nominal  amount  outstanding  (of  which  €7  million  are  held  by  BOC  PCL)  of  the  notes  on  19  January 2022
and notified the noteholders accordingly. The full amount was redeemed at par on 19 January 2022.

Subordinated Tier 2 Capital Note - April 2021
In April 2021, BOCH issued a €300 million unsecured and subordinated Tier 2 Capital Note under the EMTN
Programme.  The  note  was  priced  at  par  with  a  coupon  of  6.625%  per  annum payable  annually  in  arrears
and  resettable  on  23  October  2026  at  the  then  prevailing  5-year  swap  rate  plus  a  margin  of  6.902%  per
annum  up  to  23  October  2031,  payable  annually.  The  note  matures  on  23  October  2031.  BOCH  has  the
option to redeem the note early on any day during the six-month period from 23 April 2026 to 23 October
2026,  subject  to  applicable  regulatory  consents.  The  note  is  listed  on  the  Luxembourg  Stock  Exchange’s
Euro MTF market.

160

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

33.

Loan stock (continued)

Senior Preferred Notes - June 2021
In June 2021, BOC PCL issued a €300 million senior preferred note under the EMTN Programme. The note
was priced at par with a fixed coupon of 2.50% per annum, payable annually in arrears and resettable on
24 June 2026. The note matures on 24 June 2027. BOC PCL has the option to redeem the note early on 24
June  2026,  subject  to  applicable  regulatory  consents.  The  note  is  listed  on  the  Luxembourg  Stock
Exchange’s  Euro  MTF  market.  The  note  complies  with  the  criteria  for  the  minimum  requirement  for  own
funds and eligible liabilities (MREL) and contributes towards BOC PCL’s MREL requirements. 

The fair value of the loan stock as at 31 December 2021 is disclosed in Note 22.

34.

Accruals, deferred income, other liabilities and other provisions

Income tax payable and related provisions

Special defence contribution payable

Retirement benefit plans liabilities (Note 14)
Provisions for financial guarantees and commitments (Notes 45.6.1 and
45.6.2)
Liabilities for investment-linked contracts under administration

Accrued expenses and other provisions

Deferred income

Items in the course of settlement

Lease liabilities (Note 43)

Advances received for disposal group held for sale (Note 29)

Other liabilities

2021
€000

2020
€000

11,168

462

1,673

21,945

33,809

79,482

16,441

64,024

33,981

19,225

79,767

8,982

971

9,568

19,658

18,747

63,942

13,411

66,217

45,955

21,100

91,341

361,977

359,892

Other  liabilities  include  an  amount  of  €26,476  thousand  (2020:  €21,176  thousand)  relating  to  the  annual
guarantee fee for the conversion of DTA into tax credits (Note 17).

The ECL allowance for financial guarantees and commitments is analysed by stage in the table below:

Stage 1

Stage 2

Stage 3

35. 

Share capital

Authorised

2021
€000

2020
€000

39

293

21,613

21,945

168

1,120

18,370

19,658

2021

2020

Number of
shares
(thousand) 

€000

Number of
shares
(thousand) 

€000

Ordinary shares of €0.10 each

10,000,000

1,000,000

10,000,000

1,000,000

Issued

1 January and 31 December

446,200

44,620

446,200

44,620

Authorised and issued share capital

All issued ordinary shares carry the same rights. 

There were no changes to the authorised or issued share capital during the year ended 31 December 2021
and 2020. 

161

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

35. 

Share capital (continued)

Share premium reserve

2021
There were no changes to the share premium reserve during the year ended 31 December 2021.

2020
The Company, following relevant resolution of its shareholders at the May 2020 Annual General Meeting and
subsequent approval by the ECB in September 2020 and by the Irish High Court (pursuant to section 85(1)
of  the  Companies  Act  of  2014  of  Ireland),  implemented  a  capital  reduction  process  in  November  2020,
which  resulted  in  the  reclassification  of  €700  million  of  the  Company's  share  premium  balance  as
distributable reserves (retained earnings).

Treasury shares of the Company

The  consideration  paid,  including  any  directly  attributable  incremental  costs  (net  of  income  taxes),  for
shares of the Company held by entities controlled by the Group is deducted from equity attributable to the
owners of the Company as treasury shares, until these shares are cancelled or reissued. No gain or loss is
recognised in the consolidated income statement on the purchase, sale, issue or cancellation of such shares.

The life insurance subsidiary of the Group, as at 31 December 2021, held a total of 142 thousand ordinary
shares of the Company of a nominal value of €0.10 each (2020: 142 thousand ordinary shares of a nominal
value  of  €0.10  each),  as  part  of  its  financial  assets  which  are  invested  for  the  benefit  of  insurance
policyholders. The cost of acquisition of these shares was €21,463 thousand (2020: €21,463 thousand).

The treasury shares represent 0.03% of the total issued share capital of the Company (2020: 0.03%).

The  Company did  not  provide  financial  assistance  permitted  by  Section  82  of  the Companies Act 2014 for
the purchase of its shares.

Share-based payments - share options

Following the incorporation of the Company and its introduction as the new holding company of the Group in
January 2017, the Long-Term Incentive Plan was replaced by the Share Option Plan which operates at the
level  of  the  Company.  The  Share Option  Plan  is  identical  to  the  Long-Term  Incentive Plan  except  that  the
number of shares in the Company to be issued pursuant to an exercise of options under the Share Option
Plan should not exceed 8,922,945 ordinary shares of a nominal value of €0.10 each and the exercise price
was  set  at  €5.00  per  share.  The  term  of  the  options  was  also  extended  to  between  4-10  years  after  the
grant date. 

No share options were granted since the date of replacement of the Long-Term Incentive Plan by the Share
Option Plan at the level of the Company and the Share Option Plan remains frozen.  Any shares related to
the Share Option Plan carry rights with regards to control of the Company that are only exercisable directly
by the employee.

Other equity instruments

Reset Perpetual Additional Tier 1 Capital Securities

2021
€000
220,000

2020
€000

220,000

In  December  2018  the  Company  issued  €220  million  Subordinated  Fixed  Rate  Reset  Perpetual  Additional
Tier 1 Capital Securities (AT1). AT1 constitutes an unsecured and subordinated obligation of the Company.
The  coupon  is  at  12.50%  and  is  payable  semi-annually.  During  the  year  ended  31  December  2021,  two
coupon  payments  to  AT1  holders  were  made  of  a  total  amount  of  €27,500  thousand  and  have  been
recognised in retained earnings (2020: €27,500 thousand). The Company may elect to cancel any interest
payment  for  an  unlimited  period,  on  a  non-cumulative  basis,  whereas  it  mandatorily  cancels  interest
payment  under  certain  conditions.  AT1  is  perpetual  and  has  no  fixed  date  for  redemption  but  can  be
redeemed (in whole but not in part) at the Company's option on the fifth anniversary of the issue date and
each subsequent fifth anniversary subject to the prior approval of the regulator. The AT1 notes are listed on
the Luxembourg Stock Exchange's Euro Multilateral Trading Facility (MTF) market.

162

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

36. 

Dividends

Based  on  the  2019  SREP  decision  which  remained  in  effect  during  2021  following  relevant  communication
by the ECB, the Company and BOC PCL are under a regulatory prohibition for equity dividend distribution,
similar  to  prior  years.  Following  the  2021  SREP  decision,  the  Company and  BOC  PCL  remain  under  equity
dividend  distribution  prohibition.  This  prohibition  does  not  apply  if  the  distributions  are  made  via  the
issuance of new ordinary shares to the shareholders which are eligible as Common Equity Tier 1 capital. No
dividends were declared or paid during the years 2021 and 2020.

No  prohibition  applies  to  the  payment  of  coupons  on  any  AT1  capital  instruments  issued  by  the  Company
and BOC PCL.

37. 

Retained earnings

For  the  purpose  of  dividend distribution, retained earnings determined at the Company level, are the only
distributable reserve.

Companies, tax resident in Cyprus, which do not distribute at least 70% of their profits after tax as defined
by  the  Special  Defence  Contribution  Law  during  the  two  years after  the  end  of  the  year of  assessment to
which  the  profits  refer,  will  be  deemed  to  have  distributed  this  amount  as  dividend.   Special  defence
contribution  (SDC)  at  17%  is  payable  on  such  deemed  dividend  distribution  to  the  extent  that  the
shareholders of the Company at the end of the period of two years from the end of the year of assessment
to which the profits refer, are directly or indirectly Cyprus tax residents or individuals who are domiciled in
Cyprus. Deemed distribution does not apply in respect of profits that are directly or indirectly attributable to
shareholders  that  are  non-Cyprus  tax  residents  and  individual  shareholders  who  are  not  domiciled  in
Cyprus.  From  1  March  2019,  the  deemed  dividend  distribution  is  subject  to  1.70%  contribution  to  the
General  Health  System  (GHS),  increased  to  2.65%  from  1  March  2020,  with  the  exemption  of  April  2020
until June 2020 when the 1.70% rate was applicable.

The amount of this deemed dividend distribution is reduced by any actual dividend paid out of the profits of
the relevant year.

This SDC and GHS are paid by the Company on account of the shareholders. During 2021, SDC and GHS on
deemed dividend distribution of €82 thousand (2020: €1 thousand) was paid by the Company. BOC PCL had
no profits after tax for the relevant year as defined by the Special Defence Contribution Law and as such no
payment was made during 2021 and 2020. 

38. 

Fiduciary transactions

The Group offers fund management and custody services that result in holding or investing financial assets
on  behalf  of  its  customers.  The  Group  is  not  liable  to  its  customers  for  any  default  by  other  banks  or
organisations.  The  assets  under  management  and  custody  are  not  included  in  the  consolidated  balance
sheet of the Group unless they are placed with the Group. Total assets under management and custody at
31 December 2021 amounted to €1,577,173 thousand (2020: €1,266,399 thousand).

39.

Pending litigation, claims, regulatory and other matters

The Group, in the ordinary course of business, is involved in various disputes and legal proceedings and is
subject  to  enquiries  and  examinations,  requests  for  information,  audits,  investigations,  legal  and  other
proceedings  by  regulators,  governmental  and  other  public  bodies,  actual  and  threatened,  relating  to  the
suitability  and  adequacy of  advice  given  to  clients  or the absence of advice, lending and pricing practices,
selling and disclosure requirements, record keeping, filings and a variety of other matters. In addition, as a
result  of  the  deterioration  of  the  Cypriot  economy  and  banking  sector  in  2012  and  the  subsequent
restructuring of BOC PCL in 2013 as a result of the bail in Decrees, BOC PCL is subject to a large number of
proceedings  and  investigations  that  either  precede,  or  result  from  the  events  that  occurred  during  the
period  of  the  bail-in  Decrees.  There  are  also  situations  where  the  Group  may  enter  into  a  settlement
agreement.  This  may  occur  only  if  such  settlement  is  in  BOC  PCL's  interest  (such  settlement  does  not
constitute an admission of wrongdoing) and only takes place after obtaining legal advice and all approvals
by the appropriate bodies of management.

163

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

39.

Pending litigation, claims, regulatory and other matters (continued)

Apart  from  what  is  described  below,  the  Group  considers  that  none  of  these  matters  are  material,  either
individually or in aggregate. The Group has not disclosed an estimate of the potential financial effect on its
contingent liabilities arising from these matters where it is not practicable to do so, because it is too early
or the outcome is too uncertain or, in cases where it is practicable, where disclosure could prejudice conduct
of  the  matters.  Provisions  have  been  recognised  for  those  cases  where  the  Group  is  able  to  estimate
probable  losses  (Note  5.4).  Where  an  individual  provision  is  material,  the  fact  that  a  provision  has  been
made is stated. Any provision recognised does not constitute an admission of wrongdoing or legal liability.
While  the  outcome  of  these  matters  is  inherently  uncertain,  management  believes  that,  based  on  the
information  available  to  it,  appropriate  provisions  have  been  made  in  respect  of  legal  proceedings  and
regulatory and other matters as at 31 December 2021 and hence it is not believed that such matters, when
concluded, will have a material impact upon the financial position of the Group. 

39.1

Pending litigation and claims

Investigations and litigation relating to securities issued by BOC PCL
A number of institutional and retail customers have filed various separate actions against BOC PCL alleging
that  BOC  PCL  is  guilty  of  misselling  in  relation  to  securities  issued  by  BOC  PCL  between  2007  and  2011.
Remedies  sought  include  the  return of  the  money  investors  paid  for  these  securities.  Claims  are  currently
pending  before  the  courts  in  Cyprus  and  in  Greece,  as  well  as  the  decisions  and  fines  imposed  upon  BOC
PCL  in  related  matters  by  Cyprus  Securities  and  Exchange  Commission  (CySEC)  and/or  Hellenic  Capital
Market Commission (HCMC).

The  bonds  and  capital  securities  in  respect  of  which  claims  have  been  brought  are  the  following:  2007
Capital Securities, 2008 Convertible Bonds, 2009 Convertible Capital Securities (CCS) and 2011 Convertible
Enhanced Capital Securities (CECS).

BOC PCL is defending these claims, particularly with respect to institutional investors and retail purchasers
who received investment advice from independent investment advisors. In the case of retail investors, if it
can  be  documented  that  the  relevant  BOC  PCL's  officers  'persuaded'  them  to  proceed  with  the  purchase
and/or purported to offer 'investment advice', BOC PCL may face significant difficulties. To date, a number
of cases have been tried in Greece.  BOC PCL has appealed against any such cases which were not ruled in
its  favour.  The  resolution  of  the  claims  brought  in  the  courts  of  Greece  is  expected  to  take  a  number  of
years. 

So far three capital securities cases have been adjudicated in favour of BOC PCL and two cases have been
adjudicated against BOC PCL at Areios Pagos (Supreme Court of Greece). Those cases which were decided
in  favour  of  BOC  PCL  ruled  in  effect  that  BOC  PCL  can  rely  on  the  defence  of  frustration  (i.e.  intervening
event out of the control of BOC PCL, in this case BOC PCL’s resolution and recapitalisation through the bail-
in  of  deposits)  to  show  that  the  risks  associated  with  the  sale  of  the  capital  securities  because  of  the
consequences  of  the  bail-in  were  unforeseeable.  The  cases  that  BOC  PCL  has  won  will  be  retried  by  the
Court of Appeal as per the direction of the Supreme Court. One of the said cases has been concluded at all
levels  in  favour  of  BOC  PCL.  The  two  cases  that  BOC  PCL  has  lost  will  not  be  retried  and  are  therefore
deemed as concluded. 

In Cyprus nine judgments have been issued so far with regards to BOC PCL capital securities. Seven of the
said  judgments  have  been  issued  in  favour of  BOC PCL (dismissing the plaintiffs’ claims) and two of them
against  BOC  PCL.  BOC  PCL  has  filed  an  appeal  with  regards  to  one  of  the  cases  where  the  judgment  was
issued against it. In four of the seven cases that BOC PCL won, the plaintiffs have filed an appeal. It is to be
noted  that  the statutory limitation period for filing claims with respect to this and other matters for which
the cause of action arose prior and up to 31 December 2015, has now expired on 31 December 2021.

Provision has been made based on management's best estimate of probable outflows for capital securities
related litigation.

Bail-in related litigation
Depositors
A number of BOC PCL's depositors, who allege that they were adversely affected by the bail-in, filed claims
against BOC PCL and other parties (such as the CBC and the Ministry of Finance of Cyprus) including against
BOC PCL as the alleged successor of Laiki Bank on the grounds that, inter alia, the ‘Resolution Law of 2013’
and  the  Bail-in  Decrees  were  in  conflict  with  the  Constitution  of  the  Republic  of  Cyprus  and  the  European
Convention on Human Rights. They are seeking damages for their alleged losses resulting from the bail-in of
their deposits. BOC PCL is defending these actions.

164

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

39.

Pending litigation, claims, regulatory and other matters (continued)

39.1

Pending litigation and claims (continued)

BOC  PCL  has  won  a  case  with  regards  to  bail-in  related  litigation  in  June  2020.  The  specifics  of  the  case
concerned  alleged  failure  to  follow  instructions  prior  to  the  bail-in.  The  plaintiffs  have  filed  an appeal with
respect to this judgment.

BOC  PCL  won  the  first  bail-in  decree  case  in  January  2022.  The  court  essentially  ruled  that  the  measures
that  the  government  implemented  were  necessary  to  prevent  the  collapse  of  the  financial  sector,  which
would have detrimental consequences for the country’s economy. Under the aforementioned circumstances
the government could rely on the doctrine of necessity when it imposed the bail-in. 

Shareholders
Numerous  claims  were  filed  by  shareholders  in  2013  against  the  Government  and  the  CBC  before  the
Supreme Court in relation to the dilution of their shareholding as a result of the recapitalisation pursuant to
the  Resolution  Law  and  the  Bail-in  Decrees  issued  thereunder.  These  proceedings  sought  the  cancellation
and  setting  aside  of  the  Bail-in  Decrees  as  unconstitutional  and/or  unlawful  and/or  irregular.  BOC  PCL
appeared  in  these  proceedings  as  an  interested  party  to  support  the  position  that  the  cases  should  be
adjudicated  upon  in  the  context  of  private  law.  The  Supreme  Court  ruled  in  these  cases  in  October  2014
that  the  proceedings  fall  within  private  and  public  law  and  thus  fall  within  the  jurisdiction  of  the  District
Courts.

As at the present date, both the Resolution Law and the Bail-in Decrees have not been annulled by a court
of law and thus remain legally valid and in effect. A number of actions for damages have been filed and are
still  being  filed  with  the  District  Courts  of  Cyprus  alleging  either  the  unconstitutionality  of  the  Resolution
Law and the Bail-in Decrees, or a misapplication of same by BOC PCL (as regards the way and methodology
whereby such Decrees have been implemented), or that BOC PCL failed to follow instructions promptly prior
to the bail-in coming into force. BOC PCL intends to contest all of these claims.

Legal position of the Group
All  of  the  above  claims  are  being  vigorously  disputed  by  the  Group,  in  close  consultation  with  the
appropriate  state  and  governmental  authorities.  The  position  of  the  Group  is  that  the  Resolution  Law  and
the  Decrees  take  precedence  over  all  other  laws.  As  matters  now  stand, both  the  Resolution  Law  and  the
Decrees issued thereunder are constitutional and lawful, in that they were properly enacted and have not so
far been annulled by any court. 

Provident fund case
In  December  2015,  the  Bank  of  Cyprus  Employees  Provident  Fund  (the  Provident  Fund)  filed  an  action
against  BOC  PCL  claiming  €70  million  allegedly  owed  as  part  of  BOC  PCL's  contribution  by  virtue  of  an
agreement with the Union dated 31 December 2011. Based on facts currently known, it is not practicable at
this time for BOC PCL to predict the resolution of this matter, including the timing or any possible impact on
BOC PCL.

Employment litigation
Former senior officers of BOC PCL have instituted one claim for unfair dismissal and one claim for Provident
Fund  entitlements  against  BOC  PCL  and  the  Trustees  of  the  Provident  Fund.  In  July  2021  the  claim  for
Provident Fund entitlements was settled. The Group does not consider that the pending case in relation to
unfair dismissal will have a material impact on its financial position.

Additionally,  a  number  of  former  employees  have  filed  claims  against  BOC  PCL  contesting  entitlements
received  relating  to  the  various  voluntary  exit  plans.  As  at  the  reporting  date,  the  Group  does  not  expect
that these actions will have a material impact on its financial position.

Swiss Francs loans litigation in Cyprus and the UK
Α  number  of  actions  have  been  instituted  against  BOC  PCL  by  borrowers  who  obtained  loans  in  foreign
currencies  (mainly  Swiss  Francs).  The  central  allegation  in  these  cases  is  that  BOC  PCL  misled  these
borrowers  and/or  misrepresented  matters,  in  violation  of  applicable  law.  BOC  PCL  is  contesting  the  said
proceedings.  The  Group  does  not  expect  that  these  actions  will  have  a  material  impact  on  its  financial
position.

165

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

39.

Pending litigation, claims, regulatory and other matters (continued)

39.1

Pending litigation and claims (continued)

UK property lending claims
BOC PCL is the defendant in certain proceedings alleging that BOC PCL is legally responsible for allegedly,
inter  alia,  advancing  and  misselling  loans  for  the  purchase  by  UK  nationals  of  property  in  Cyprus.  The
proceedings  in  the  UK  are  currently  stayed  in  order  for  the  parties  to  have  time  to  negotiate  possible
settlements. The Group does not expect that these negotiations will lead to outflows for the Group.

Banking business cases
There  is  a  number  of  banking  business  cases  where  the  amounts  claimed  are  significant.  These  cases
primarily  concern  allegations  as  to  BOC  PCL's  standard  policies  and  procedures  allegedly  resulting  to
damages  and  other  losses  for  the  claimants.  Further,  several  other  banking  claims,  where  the  amounts
involved are not as significant, have been assessed by management and appropriate provisions have been
taken. Management has assessed either the probability of loss as remote and/or does not expect any future
outflows with respect to these cases to have a material impact on the financial position of the Group. Such
matters arise as a result of the Group’s activities and management appropriately assesses the facts and the
risks of each case accordingly.

General criminal investigations and proceedings
The Attorney General and the Cypriot Police (the Police) are conducting various investigations and inquiries
following  and  relating  to  the  financial  crisis  which  culminated  in  March  2013.  BOC  PCL  is cooperating fully
with  the  Attorney  General  and  the  Police  and  is  providing  all  information  requested  of  it.  Based  on  the
currently available information, the Group is of the view that any further investigations or claims resulting
from these investigations will not have a material impact on its financial position.

Others
An  investigation  is  in  process  related  to  potentially  overstated  and/or  fictitious  claims  paid  by the non-life
insurance  subsidiary  of  the  Group.  The  information  usually  required  by  IAS  37  'Provisions,  Contingent
Liabilities  and  Contingent  Assets'  is  not  disclosed  on  the grounds that it is expected to seriously prejudice
the  outcome  of  the  investigation  and/or  the  possible  taking  of  legal  action.  Based  on  the  information
available  at  present,  management  considers  that  it  is  unlikely  for  this  matter  to  have  a  material  adverse
impact  on  the  financial  position  and  capital  adequacy of  the  non-life  insurance subsidiary  and  thereby  the
Group,  also  taking  into  account  that  it  is  virtually  certain  that  compensations  will  be  received  from  a
relevant insurance coverage, upon the settlement of any obligation that may arise.

39.2

Regulatory matters

The Hellenic Capital Market Commission (HCMC) Investigation
The HCMC is currently in the process of investigating matters concerning the Group's investment in Greek
Government Bonds from 2009 to 2011, including, inter alia, related non-disclosure of material information
in BOC PCL's CCS and CECS and rights issue prospectus (tracking the investigation carried out by CySEC in
2013),  Greek  government  bonds'  reclassification,  ELA  disclosures  and  allegations  by  some  investors
regarding  BOC  PCL's  non-compliance  with  Markets  in  Financial  Instruments Directive  (MiFID)  in  respect  of
investors' direct investments in Greek Government Bonds.

A specific estimate of the outcome of the investigations or of the amount of possible fines cannot be given
at this stage, though it is not expected that any resulting liability or damages will have a material impact on
the financial position of the Group.

Labour Inspection Body of Greece
As for other potential matters involving the exposure of BOC PCL to losses, twelve fines have been imposed
by the Labour Inspection Body of Greece in prior years relating to the years prior to 2013, which amount in
total to €84 thousand.  

The Cyprus Securities and Exchange Commission (CySEC) Investigations
As at 31 December 2021 and 31 December 2020 there were no pending CySEC investigations against BOC
PCL.

Central Bank of Cyprus (CBC)
The  CBC  has  carried  out  certain  investigations  to  assess  compliance  of  BOC  PCL  under  the  anti-money
laundering (AML) legislation which was in place during years 2008-2015 and 2015-2018.

166

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

39.

Pending litigation, claims, regulatory and other matters (continued)

39.2

Regulatory matters (continued)

Following  the  investigations  and  the on-site audit findings, the CBC concluded on 27 January 2021 that in
the case of AML legislation 2008-2015 BOC PCL was in breach of certain articles of the said legislation and
prima facie, failed to act in accordance with certain provisions of the AML/counter terrorism financing (CTF)
Law and the CBC AML/CTF Directive. In October 2021 a fine of €277 thousand was imposed upon BOC PCL.
BOC PCL paid for a discounted fine and has filed a recourse against this decision and fine.

Following  the  investigation  and  the  on-site  examination,  the  CBC  concluded  with  regards  to  the  files  and
transactions related to years 2015-2018, that BOC PCL was in breach of certain articles of the legislation. In
December 2021, a fine of €790 thousand was imposed upon BOC PCL. BOC PCL paid for a discounted fine
and has filed a recourse against the decision and the fine.

The  CBC  had  conducted  an  investigation  in  the  past  into  BOC  PCL's  issuance  of  capital  securities  and
concluded  that  BOC  PCL  breached  certain  regulatory  requirements  concerning  the  issuance  of  Convertible
Capital  Securities  (Perpetual)  in  2009,  but  not  in  relation  to  the  CECS  in  2011.  The  CBC  had,  in  2013,
imposed a fine of €4 thousand upon BOC PCL, who filed a recourse. The Administrative Court cancelled both
the  CBC’s  decision  and  the  fine  that  was  imposed  upon  BOC  PCL  in  a respective judgment dated in 2020.
CBC decided to re-examine this matter and to re-open the investigation.

The CBC has decided that between the reporting date of 31 December 2014 and until the reporting date of
31  December  2017  BOC  PCL  was  in  breach  of  the  requirements  of  the  Directive  on  the  Computation  of
Prudential Liability in Euro, of the Directive on the Prudential Liability in foreign currencies and of the CBC
Directive  on  Governance  and  Management  Arrangements  in  Credit  Institutions.  BOC  PCL  was  given  the
opportunity  to  express  its  views  with  regards  to  the  identified  failures  and  the  possible  imposition  of
sanctions. BOC PCL has submitted its views and representations and CBC will decide on the matter.

European Central Bank (ECB) Investigation
In  July  2021,  BOC  PCL  was  notified  in  writing  by  the  ECB  that,  based  on  an  investigation  carried  out  by
ECB’s investigating unit, BOC PCL is allegedly in breach of an ECB decision of September 2016. The alleged
breach  relates  to  the  requirement  imposed  on  BOC  PCL  to  seek  the  prior  approval  of  the  ECB  for  any
transfer  of  capital  or  liquidity  to  any  subsidiary  company.  BOC  PCL  made  written  submissions  about  the
factual results from the findings and objections raised against it. The submissions and supporting evidence
of BOC PCL were taken into consideration by the ECB’s investigating unit prior to the submission of its final
proposal  to  the  Supervisory  Board  of  the  ECB  with  respect  to  whether  the  alleged  breach  has  been
committed  and  as  to  the  level  of  the  penalty,  if  any.  The  ECB  decided  that  BOC  PCL was in breach of the
ECB decision of September 2016 and the breach substantiated the imposition of a penalty. The Governing
Council of the ECB informed BOC PCL in February 2022 of its decision to impose an administrative penalty
of €575 thousand.

Commission for the Protection of Competition Investigation (CPC)
In  April  2014,  following  an  investigation  which  began  in  2010,  CPC  issued  a  statement  of  objections,
alleging violations of Cypriot and EU competition law relating to the activities and/or omissions in respect of
card  payment  transactions  by,  among  others,  BOC  PCL  and  JCC  Payment  Systems  Ltd  (JCC),  a  card
processing  business  currently  75%  owned  by  BOC  PCL.  BOC  PCL  is  expecting  the  final  conclusion  of  this
matter and has provided for it accordingly.

There was also an allegation concerning BOC PCL's arrangements with American Express, namely that such
exclusive arrangements violated Cypriot and EU competition law. On both matters, the CPC has concluded
that BOC PCL (in common with other banks and JCC) has breached the relevant provisions of the applicable
law  for  the  protection  of  competition.  In  May  2017,  the  CPC  imposed  a  fine  of  €18  million  upon  BOC  PCL
and  BOC  PCL  filed  a  recourse  against  the  decision  and  the  fine.  The  payment  of the fine had been stayed
pending  the  final  outcome  of  the  recourse.  In  June  2018,  the  Administrative  Court  accepted  BOC  PCL’s
position  and  cancelled  the  decision  as  well  as  the  fine  imposed  upon  BOC  PCL. During 2018, the Attorney
General  has  filed  an  appeal  before  the  Supreme  court  with  respect  to  such  decision.  Until  a  judgment  is
issued by the Supreme Court, the decision of the CPC remains annulled and there is no subsisting fine upon
BOC PCL. The said appeal is still pending as at the year end.

In  2019  the  CPC  initiated  an  ex  officio  investigation  with  respect  to  unfair  contract  terms  and  into  the
contractual  arrangements/facilities  offered  by  BOC  PCL  for  the  period  from  2012  to  2016.  To  date  no
charges  have  been  put  forward  nor  have  any  formal  proceedings  been  instituted  against  BOC  PCL  in  this
case. This investigation is currently at a very early stage to predict its outcome and no formal process has
been initiated.

167

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

39.

Pending litigation, claims, regulatory and other matters (continued)

39.2

Regulatory matters (continued)

Consumer Protection Service (CPS)
In  July  2017,  CPS  imposed  a  fine  of  €170  thousand  upon  BOC  PCL  after  concluding  an  ex  officio
investigation regarding some terms in both BOC PCL's and Marfin Popular Bank's loan documentation, that
were  found  to  constitute  unfair  commercial  practices.  Decisions  of  the  CPS  (according  to  rulings  of  the
Administrative  Court)  are  not  binding  but merely an expression of opinion. Against this decision, BOC PCL
has filed a recourse before the Administrative Court which has not yet issued its judgement. The recourse is
still pending as at the reporting year end.

In  March 2020, BOC PCL has been served with an application by the director of CPS through the Attorney
General seeking for an order of the court, with immediate effect, the result of which will be for BOC PCL to
cease the use of a number of terms in the contracts of BOC PCL which will be deemed to be unfair under the
said  order.  The  said  terms  relate  to  contracts  that  had  been  signed  during  2006-2007.  Furthermore,  the
said application seeks for an order ordering BOC PCL to undertake measures to remedy the situation. BOC
PCL  will  take  all  necessary  steps  for  the  protection  of  its  interests.  This  matter  is  still  pending  before  the
court as at the reporting year end.

In  April  2021,  the  Director  of  the  Consumer  Protection  Service  filed  an  application  for  the  issuance  of  a
court  order  against  BOC  PCL,  prohibiting  the  use  of  a  number  of  contractual  terms  included  in  BOC  PCL’s
consumer contracts  and  the  amendment of  any  such  contracts  (present  and future) so as to remove such
unfair terms. This matter is still pending before the court as at the year end.

BOC  PCL  received  a  letter  in  July  2021  from  CPS,  initiating  an  ex  officio  investigation  under  the  Distance
Marketing of Financial Services to Consumers Law, with respect to the services and products of BOC PCL for
which the contract between BOC PCL and the consumer is entered into online via BOC PCL’s website. 

BOC PCL received another letter in July 2021 from CPS, initiating an investigation with respect to an alleged
commercial practice of BOC PCL of promoting a product. 

The investigations are currently at a very early stage to predict their outcome. 

Cyprus Consumers’ Association (CCA)
In March 2021, BOC PCL was served with an application filed by the CCA for the issuance of a court order
prohibiting  the  use  of  a  number  of  contractual  terms  included  in  BOC  PCL’s  consumer  contracts  and  the
amendment of any such contracts (present and future) so as to remove such terms deemed as unfair. The
said  contractual  terms  were  determined  as  unfair  pursuant  to  the  decisions  issued  by  the  Consumer
Protection Service of the Ministry of Energy, Commerce, Industry and Tourism against BOC PCL in 2016 and
2017.  BOC  PCL  will  take  all  necessary steps  for  the  protection  of  its  interests.  This  matter  is  still  pending
before the court as at the reporting year end.

The new Law on Consumer Protection brings under one umbrella the existing legislation on unfair contract
terms  and  practices  with  some  enhanced  powers  vested  in  the  Consumer Protection  Service  i.e.  power  to
impose  increased  fines  which  are  immediately  payable.  The  new  Law  on  Consumer  Protection  has  a
retrospective effect in that it also applies to all contracts/practices entered into and/or terminated prior to
this law coming into effect as opposed to contracts/practices which are only entered into/adopted as from
the date of publication of the new Law on Consumer Protection. 

There are many factors that may affect the range of outcomes, and the resulting financial impact, of these
matters, is unknown.

UK regulatory matters
As  part  of  the  agreement  for  the  sale  of  Bank  of  Cyprus  UK  Ltd,  a  liability  with  regards  to  UK  regulatory
matters remains an obligation for settlement by the Group.  The level of the provision represents the best
estimate  of  all  probable  outflows  arising  from  customer  redress  based  on  information  available  to
management. 

39.3

Οther matters

Other  matters  include  among  others,  provisions  for  various  other  open  examination  requests  by
governmental and other public bodies, legal matters and provisions for warranties and indemnities related
to the disposal process of certain operations of the Group.   

168

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

39.

Pending litigation, claims, regulatory and other matters (continued)

39.3

Οther matters (continued)

The  provisions for pending litigation, claims, regulatory and other matters do not include insurance claims
arising  in  the  ordinary  course  of  business  of  the  Group’s  insurance  subsidiaries  as  these  are  included  in
‘Insurance liabilities’.

39.4

Provisions for pending litigation, claims, regulatory and other matters

2021
1 January

Net increase in provisions including
unwinding of discount (Note 15)
Utilisation of provisions

Release of provisions  (Note 15)

Foreign exchange adjustments

31 December

Provisions expected to be settled within 12
months post reporting date

2020
1 January
Net increase in provisions including
unwinding of discount (Note 15)
Utilisation of provisions

Release of provisions  (Note 15)

Foreign exchange adjustments

31 December

Provisions expected to be settled within 12
months post reporting date

Pending
litigation and
claims
(Note 39.1)
€000

Regulatory
matters
(Note 39.2)

Other matters
(Note 39.3)

Total

€000

€000

67,439

12,305

43,871

€000
123,615

2,295

(6,768)

(5,122)

-

4,964

(907)

-

53

29,273

36,532

(39,368)

(47,043)

(3,927)

(9,049)

-

53

57,844

16,415

29,849

104,108

15,782

1,845

2,662

20,289

70,075

13,691

24,328

108,094

24,908

(12,706)

(14,838)

-

67,439

15,795

271

(1,555)

-

(102)

12,305

21,417

(1,013)

(861)

-

46,596

(15,274)

(15,699)

(102)

43,871

123,615

548

-

16,343

Provisions  for  pending  litigation,  claims,  regulatory  and  other  matters  recorded in the annual consolidated
income  statement  (Note  15)  during  the  year  ended  31  December  2021  amounting  to  credit  of  €523
thousand (2020:  charge  of  €30,897 thousand), also  include  an  amount  of  €841  thousand representing  an
amount recovered from plaintiffs directly recognised in the consolidated income statement (2020: €nil).

Some  information  required  by  the  IAS  37  'Provisions,  Contingent  Liabilities  and  Contingent  Assets'  is  not
disclosed on the grounds that it can be expected to prejudice seriously the outcome of the litigation or the
outcome  of  the  negotiation  in  relation  to  provisions  for  warranties  and  indemnities  related  to  the  disposal
process of certain operations of the Group.

The net decrease of provisions for pending litigation and claims for the year ended 31 December 2021 was
primarily  driven  by  the  utilisation  of  provisions  as  a  result  of  the  progressed  status  of  the  pending
investigations and litigations relating to securities issued by BOC PCL in Greece and updated estimates for
provisions  required  as  at  31  December  2021.  With  regards  to  other  matters,  provisions  for  matters  in
relation to the disposal process of certain of the Group's operations have been updated on the basis of the
Group's assessment and as elements of those processes have progressed. 

An increase by 5% in the probability of loss rate for pending litigation and claims (2020: 5%) with all other
variables  held  constant,  would  lead  to  an  increase  in  the  actual  provision  by  €7,097  thousand  at  31
December 2021 (2020: increase by €6,956 thousand).

169

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

40. 

Contingent liabilities and commitments

As  part  of  the  services  provided  to  its  customers,  the  Group  enters  into  various  irrevocable  commitments
and  contingent  liabilities.  These  consist  of  financial  guarantees,  letters  of  credit  and  other  undrawn
commitments to lend.

Even  though  these  obligations  may  not  be  recognised  on  the  consolidated  balance  sheet,  they  do  contain
credit risk and are therefore part of the overall credit risk exposure of the Group (Note 45.6).

40.1

Capital commitments

Capital  commitments  for  the  acquisition  of  property,  equipment  and  intangible  assets  as  at  31  December
2021 amount to €18,678 thousand (2020: €19,420 thousand).

40.2.

Contingent liabilities

The Group, as part of its disposal process of certain of its operations, has provided various representations,
warranties and indemnities to the buyers.  These relate to, among other things, the ownership of the loans,
the  validity  of  the  liens,  tax  exposures  and  other  matters  agreed  with  the  buyers.  As  a  result,  the  Group
may  be  obliged  to  compensate  the  buyers in  the  event  of  a  valid  claim  by  the  buyers with  respect  to  the
above representations, warranties and indemnities.

A provision has been recognised, based on management’s best estimate of probable outflows, where it was
assessed that such an outflow is probable (Note 39.3).

170

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

41. 

Net cash flow from operating activities

Profit/(loss) before tax 
Adjustments for:
Credit losses to cover credit risk on loans and advances to customers and net gains on
derecognition of financial assets measured at amortised cost
Depreciation of property and equipment

Amortisation of intangible assets

Impairment/(reversal of impairment) of other non-financial assets

Credit losses of other financial instruments

2021

€000

2020
€000

36,120

(166,863)

36,482

16,313

18,615

2,681

5,803

272,131

19,224

18,263

(7)

4,585

Amortisation of discounts/premiums and interest on debt securities 

(20,102)

(27,029)

(Profit)/loss on sale and write-offs of property and equipment and intangible assets 

Net gains on disposal of investment properties 

Net losses from revaluation of investment properties 

Dividend income 

Net losses on financial liabilities at FVPL

Net gains on disposal of investments in debt securities 

Share of profit from associates

Loss/(profit) from revaluation of debt securities designated as fair value hedges

Loss on disposal/dissolution of subsidiaries and associates

Net gains on disposal of stock of property

Impairment of stock of property

Negative interest on loans and advances to banks and central banks

Negative interest on funding from central banks

Interest on loan stock

Change in value of in-force life insurance business

Interest expense on lease liabilities

Loss from buyback of subordinated loan stock

Change in:

Loans and advances to banks 

Deposits by banks

Obligatory balances with central banks

Customer deposits 

Life insurance assets and liabilities

Loans and advances to customers measured at amortised cost

Loans and advances to customers measured at FVPL

Other assets

Accrued income and prepaid expenses

Other liabilities and pending litigation, claims, regulatory and other matters

Accrued expenses and deferred income

Derivative financial instruments 

Investments measured at FVPL

Repurchase agreements

Stock of property 

Tax paid

Net cash flow from/(used in) operating activities

(7)

(955)

2,783

(1,774)

-

-

(137)

16,779

724

(13,296)

46,775

31,919

(25,094)

27,687

(3,714)

121

12,558

190,281

(23,955)

65,090

(8,956)

997,671

(13,012)

(246,151)

7,993

90,014

(247)

(43,888)

18,570

4,448

(2,103)

-

136,816

1,172,571

(2,066)

1,170,505

90

(556)

2,055

(294)

34

(2,865)

(69)

(5,239)

2,219

(8,189)

37,593

18,782

(5,306)

23,329

(9,543)

489

-

172,834

13,648

(141,455)

2,017

(158,319)

16,255

(118,500)

79,432

(23,571)

747

34,777

(25,878)

(6,182)

(31,837)

(168,129)

81,917

(272,244)

(1,259)

(273,503)

171

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

41. 

Net cash flow from operating activities (continued)

Non-cash transactions

2021

Repossession of collaterals
During  2021,  the  Group  acquired  properties  by  taking  possession  of  collaterals  held  as  security  for  loans
and advances to customers of €37,121 thousand (2020: €123,817 thousand) (Note 45.8).

Recognition of RoU asset and lease liabilities
During 2021 the Group recognised RoU assets and corresponding lease liabilities of €1,148 thousand (2020:
€24,388 thousand). 

Disposal of Project Helix 2
Upon  the  disposal  of  Project  Helix  2,  deferred  consideration  of  €381,567  thousand  was  recognised (Note
28).

Net cash flow from operating activities - interest and dividends

Interest paid

Interest received

Dividends received

Changes in liabilities arising from financing activities

2021
1 January

Cash flows

Other non-cash movements

31 December

2020
1 January

Cash flows

Other non-cash movements

31 December 

2021
€000

(119,480)

437,837

1,774

2020
€000
(119,321)

443,589

294

320,131

324,562

Funding from
central banks
(Note 30)
€000

994,694

1,968,081

6,825

Loan stock
(Note 33)

€000

272,152

330,890

39,733

Total

€000

1,266,846

2,298,971

46,558

2,969,600

642,775

3,612,375

-

981,218

13,476

272,170

(23,329)

23,311

272,170

957,889

36,787

994,694

272,152

1,266,846

Further information relating to the change in lease liabilities is disclosed in Note 43.

42. 

Cash and cash equivalents

Cash and cash equivalents comprise:

Cash and non-obligatory balances with central banks
Cash and non-obligatory balances with central banks classified as held for
sale (Note 29)
Loans and advances to banks with original maturity less than three months

2021
€000

9,063,896

2020
€000
5,495,284

-

191,314

68,425

326,426

9,255,210

5,890,135

172

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

42. 

Cash and cash equivalents (continued)

Analysis of cash and balances with central banks and loans and advances to banks

Cash and non-obligatory balances with central banks

Obligatory balances with central banks (Note 19)

Total cash and balances with central banks (Note 19)

Loans and advances to banks with original maturity less than three months

Restricted loans and advances to banks

Total loans and advances to banks (Note 19)

2021
€000

9,063,896

2020
€000
5,495,284

166,987

158,031

9,230,883

5,653,315

191,314

100,318

291,632

326,426

76,358

402,784

Restricted  loans  and  advances  to  banks  include  collaterals  under  derivative  transactions  of  €41,068
thousand  (2020:  €34,032  thousand)  which  are  not  immediately  available  for  use  by  the  Group,  but  are
released once the transactions are terminated.   

43. 

Leases

The  Group  is  a  lessee  for  commercial  properties  such  as  office  and  branch  buildings.  The  basic  terms  for
lease contracts relating to the branch network are primarily uniform, irrespective of lessors, with the non-
cancellable rental period being two years. The Group has the option to extend the tenancy for four further
periods  of  two  years  each.  The  Group  has  the  right  at  any  time  after  the  expiry  of  the  initial  term  to
terminate  the  present  rental  agreement  by  providing  notice  (usually  3  or  6  months’ notice)  to  the  lessor.
Depending  on  the  terms  agreed,  the  rent  is  adjusted  at  the  end  of  each  renewal  period,  according  to  the
current rates of the area and considering the relevant legislation.   

Office  buildings  are  leased  by  the  Group  for  the operation of administrative functions. The basic terms for
new  lease  contracts  and  the  current  practice  are  substantially  the  same  with  those  for  lease  contracts  of
branches.

During the year ended 31 December 2020 the lease liability was remeasured due to changes in future lease
payments. During the year ended 31 December 2020 the lease term of existing contracts was re-assessed
using the assumptions as detailed in Note 5.13.

The  carrying  amounts  of  the  Group’s  RoU  assets  and  lease  liabilities  and  the  movement  during  the  year
ended 31 December 2021 and the year ended 31 December 2020 is presented in the table below:

2021

1 January 

Depreciation charge for the year (Note 15)

New leases (Note 25)

Assets derecognised (Note 25)

Interest expense (Note 8)

Cash outflows-payments

31 December

RoU asset
(Note 25)

€000

46,070

(7,520)

1,148

(6,117)

-

-

Lease
Liabilities
(Note 34)
€000
(45,955)

-

(1,148)

5,606

(121)

7,637

33,581

(33,981)

173

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

43. 

Leases (continued)

2020

1 January 

Assets derecognised (Note 25)

Depreciation charge for the year (Note 15)

Interest expense (Note 8)

Remeasurement of lease liability
Cash outflows-payments

31 December

RoU asset
(Note 25)

€000

30,388

(2,399)

(8,855)

-

Lease
Liabilities
(Note 34)
€000

(29,704)

2,399

-

(489)

26,936

(26,787)

-

8,626

46,070

(45,955)

RoU assets comprised of leases of buildings and are presented within Property, disclosed in Note 25.

Cash outflows relate to lease payments made during the year.

The analysis of lease liabilities based on remaining contractual maturity is disclosed in Note 47.

174

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

44. 

Analysis of assets and liabilities by expected maturity

Assets
Cash and balances with
central banks
Loans and advances to
banks
Derivative financial assets
Investments including
investments pledged as
collateral
Loans and advances to
customers
Life insurance business
assets attributable to
policyholders
Prepayments, accrued
income and other assets
Stock of property

Deferred tax assets
Property, equipment and
intangible assets
Investment properties
Investment in associates and
joint venture
Non-current assets and
disposal groups held for sale

Less than
one year
€000

2021
Over one
year
€000

Total

€000

Less than
one year
€000

2020
Over one
year
€000

Total

€000

9,063,896

166,987

9,230,883

5,495,284

158,031

5,653,315

191,314

100,318

291,632

4,556

2,097

6,653

326,426

5,556

76,358

19,071

402,784

24,627

366,420

1,772,743

2,139,163

371,953

1,541,161

1,913,114

1,018,312

8,818,093

9,836,405

1,369,576

8,516,471

9,886,047

14,111

537,686

551,797

15,078

459,109

474,187

139,988

267,480

476,231

616,219

844,124

1,111,604

37,909

227,572

265,481

-

32,139

436,164

85,606

436,164

117,745

144,159

341,698

37,909

-

25,244

105,718

249,877

1,007,911

1,349,609

303,451

341,360

457,730

102,844

457,730

128,088

-

358,951

-

-

-

-

2,462

2,462

358,951

630,931

-

630,931

11,495,076 13,467,621 24,962,697

8,763,814

12,750,317

21,514,131

Liabilities
Deposits by banks

100,530

356,509

457,039

Funding from central banks

2,969,600

-

2,969,600

Derivative financial liabilities

4,830

27,622

32,452

82,250

-

6,805

309,699

994,694

39,173

391,949

994,694

45,978

Customer deposits

6,909,913 10,620,970 17,530,883

5,242,058

11,291,154

16,533,212

Insurance liabilities
Accruals, deferred income
and other liabilities and
pending litigation, claims,
regulatory and other matters
Loan stock

Deferred tax liabilities

91,758

644,443

736,201

91,467

580,136

671,603

273,940

38,561

937

192,145

604,214

45,498

466,085

642,775

46,435

258,665

172,152

-

224,842

100,000

45,982

483,507

272,152

45,982

10,390,069 12,491,401 22,881,470

5,853,397

13,585,680

19,439,077

The main assumptions used in determining the expected maturity of assets and liabilities are set out below.

The  investments  are  classified  in  the  relevant  time  band  based  on expectations as to their realisation.  In
most  cases  this  is  the  maturity  date,  unless  there  is  an  indication  that  the  maturity  will  be  prolonged  or
there is an intention to sell, roll or replace the security with a similar one. 

Performing  loans  and  advances  to  customers  in  Cyprus  are  classified  based  on  the  contractual  repayment
schedule.  Overdraft  accounts  are  classified  in  the  ‘Over  one  year’  time  band.   The  Stage  3  Loans  are
classified  in  the  ‘Over  one  year’  time  band  except  cash  flows  from  expected  receipts  which  are  included
within time bands, according to historic amounts of receipts in the recent months. 

Stock of property is classified in the relevant time band based on expectations as to its realisation.

A percentage of customer deposits maturing within one year is classified in the ‘Over one year’ time band,
based on the observed behavioural analysis. 

The expected maturity of all prepayments, accrued income and other assets and accruals, deferred income
and other liabilities is the same as their contractual maturity. If they do not have a contractual maturity, the
expected maturity is based on the timing the asset is expected to be realised and the liability is expected to
be settled.

175

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk

In the ordinary course of its business the Group is exposed to credit risk which is monitored through various
control  mechanisms  across  all  Group  entities  in  order  to  prevent  undue  risk  concentrations  and  to  price
credit facilities and products on a risk-adjusted basis.

Credit risk is the risk that arises from the possible failure of one or more customers to discharge their credit
obligations towards the Group. 

The  Credit  Risk  Management  department  in  co-operation  with  the  Credit  Risk  Control  and  Monitoring
department  set  the  Group’s  credit  disbursement  policies  and  monitor  compliance  with  credit  risk  policy
applicable  to  each  business  line  and  the  quality  of  the  Group’s  loans  and  advances  portfolio  through  the
timely  credit  risk  assessment  of  customers.  The  credit  exposures  of  related  accounts  are  aggregated  and
monitored on a consolidated basis.

The  Credit  Risk  Management  department,  in  co-operation  with  the  Credit  Risk  Control  and  Monitoring
department, safeguard the effective management of credit risk at all stages of the credit cycle, monitor the
quality  of  decisions  and  processes  and  ensure  that  the  credit  sanctioning  function  is  being  properly
managed.

The  credit  policies  are  combined  with  the  methods  used  for  the  assessment  of  the  customers’
creditworthiness (credit rating and credit scoring systems).  

The  loan  portfolio  is  analysed  on  the  basis  of  assessments  about  the  customers’  creditworthiness,  their
economic sector of activity and geographical concentration.

The credit risk exposure of the Group is diversified across the various sectors of the economy. Credit Risk
Management determines the prohibitive/high credit risk sectors of the economy and sets out stricter policy
rules for these sectors, according to their degree of riskiness.

The  Market  Risk  department  assesses  the  credit  risk  relating  to  exposures  to  Credit  Institutions  and
Governments  and  other  debt  securities.  Models  and  limits  are  presented to and approved by the Board of
Directors, through the relevant authority based on the authorisation level limits.

The Group’s significant judgements, estimates and assumptions regarding the determination of the level of
provisions  for  impairment  are  described  in  Note  5  ‘Significant  and  other  judgements,  estimates  and
assumptions’ of these Consolidated Financial Statements.

45.1

Maximum exposure to credit risk and collateral and other credit enhancements

Loans and advances to customers
The  Credit  Risk  Management  department  determines  the  amount  and  type  of  collateral  and  other  credit
enhancements required for the granting of new loans to customers.

The  main  types  of  collateral  obtained  by  the  Group  are  mortgages  on  real  estate,  cash  collateral/blocked
deposits,  bank  guarantees,  government  guarantees,  pledges  of  equity  securities  and  debt  instruments  of
public  companies,  fixed  and  floating  charges  over  corporate  assets,  assignment  of  life  insurance  policies,
assignment of rights on certain contracts and personal and corporate guarantees.

The  Group  regularly  monitors  the  changes  in  the  market  value  of  the  collateral  and,  where  necessary,
requests the pledging of additional collateral in accordance with the relevant agreement.

Off-balance sheet exposures
The  Group  offers  guarantee  facilities  to  its  customers  under  which  the  Group  may  be  required  to  make
payments on their behalf and enters into commitments to extend credit lines to secure their liquidity needs.

Letters  of  credit  and  guarantee  facilities  (including  standby  letters  of  credit)  commit  the  Group  to  make
payments on behalf of customers in the event of a specific act, generally related to the import or export of
goods.  Such  commitments  expose  the  Group  to  risks  similar  to  those  of  loans  and  advances  and  are
therefore monitored by the same policies and control processes.

176

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.1
(continued)

Maximum  exposure  to  credit  risk  and  collateral  and  other  credit  enhancements

Other financial instruments 
Collateral held as security for financial assets other than loans and advances to customers is determined by
the nature of the financial instrument. Debt securities and other eligible bills are generally unsecured with
the  exception  of  asset-backed  securities  and  similar  instruments,  which  are  secured  by  pools  of  financial
assets. In addition, some debt securities are government-guaranteed.

The Group has chosen the ISDA Master Agreement for documenting its derivatives activity. It provides the
contractual framework within which dealing activity across a full range of over-the-counter (OTC) products
is  conducted  and  contractually  binds  both  parties  to  apply  close-out  netting  across  all  outstanding
transactions covered by an agreement, if either party defaults. In most cases the parties execute a Credit
Support Annex (CSA) in conjunction with the ISDA Master Agreement. Under a CSA, the collateral is passed
between  the  parties  in  order  to  mitigate  the  market  contingent  counterparty  risk  inherent  in  their  open
positions.  As  at  31  December  2021,  the  majority  of  derivative  exposures  are  covered  by  ISDA  netting
arrangements.  A  detailed  analysis  of  derivative  asset  and  liability  exposures  is  available  in  Note  21.
Information about the Group’s collaterals under derivative transactions is provided in Note 42.

Settlement risk arises in any situation where a payment in cash or securities is made in the expectation of a
corresponding  receipt  in  securities  or  cash.  The  Group  sets  daily  settlement  limits  for  each  counterparty. 
Settlement  risk  is  mitigated  when  transactions  are  effected  via  established  payment  systems  or  on  a
delivery upon payment basis.

The table below presents the maximum exposure to credit risk, the tangible and measurable collateral and
credit enhancements held and the net exposure to credit risk, that is the exposure after taking into account
the  impairment  loss  and  tangible  and  measurable  collateral  and  credit  enhancements  held.  Personal
guarantees  are  an  additional  form  of  collateral,  but  are  not  included  in  the  information  below  since  it  is
impracticable to estimate their fair value.

The fair value of the collateral presented in the tables below is capped to the carrying value of the loans and
advances to customers. 

177

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

45. 

Risk management - Credit risk (continued)

45.1

Maximum exposure to credit risk and collateral and other credit enhancements (continued)

Annual Financial Report 2021

2021
Balances with central banks (Note 19)

Loans and advances to banks (Note 19)

FVPL debt securities (Note 20)
Debt securities classified at amortised cost and
FVOCI (Note 20)
Derivative financial instruments (Note 21)

Loans and advances to customers (Note 23)
Loans and advances to customers classified as
held for sale (Note 29)
Debtors (Note 28)
Reinsurers' share of insurance contract
liabilities (Note 28)
Deferred purchase payment consideration
(Note 28)

Other assets (Note 28)

On-balance sheet total
Contingent liabilities

Acceptances and endorsements

Guarantees
Commitments

Documentary credits
Undrawn formal stand-by facilities, credit lines
and other commitments to lend

Off-balance sheet total

9,087,968

288,142

6,034

1,924,354

6,653

996,685

2,964

36,540

55,323

299,766

57,158

Maximum
exposure to
credit risk
€000

Cash

€000

9,087,968

291,632

6,034

1,924,354

6,653

-

3,490

-

-

-

Fair value of collateral and credit enhancements held by the Group

Securities

Letters of credit/
guarantee

Property

Other

Surplus collateral Net collateral

Net exposure to
credit risk

€000

€000

€000

€000

€000

€000

€000

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

3,490

-

-

-

9,836,405

476,390

587,309

140,995

15,150,658

265,660

(7,781,292)

8,839,720

250,370

36,540

55,323

299,766

57,158

85

88

2,954

487,743

36,431

(279,895)

247,406

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

21,852,203

479,965

587,397

143,949

15,638,401

302,091

(8,061,187)

9,090,616

12,761,587

4,625

609,830

285

105,508

11,264

729

1,950,665

2,576,384

24,428,587

28,541

135,063

615,028

-

4,898

-

1,006

5,904

-

2,555

4,334

177,171

-

5,488

6

391

19

1,182

3,737

420,337

607,330

18,976

19,392

-

-

-

-

-

4,625

290,523

-

319,307

6,236

5,028

470,042

1,480,623

771,426

1,804,958

593,301

147,686

16,245,731

321,483

(8,061,187)

9,862,042

14,566,545

178

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

45. 

Risk management - Credit risk (continued)

45.1

Maximum exposure to credit risk and collateral and other credit enhancements (continued)

Annual Financial Report 2021

Maximum
exposure to
credit risk
€000

5,513,629

402,784

19,118

1,689,726

24,627

Fair value of collateral and credit enhancements held by the Group

Cash

Securities

Letters of credit/
guarantee

Property

Other

Surplus collateral Net collateral

Net exposure to
credit risk

€000

€000

€000

€000

€000

€000

€000

€000

-

1,190

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,190

-

-

-

5,513,629

401,594

19,118

1,689,726

24,627

946,924

9,886,047

440,034

582,867

158,765

14,005,567

1,517,072

(7,765,182)

8,939,123

493,037

806

271

6,121

1,229,782

50,263

(807,942)

479,301

13,736

68,425

39,011

53,479

63,200

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

68,425

39,011

53,479

63,200

18,253,083

442,030

583,138

164,886 15,235,349

1,567,335

(8,573,124)

9,419,614

8,833,469

2020
Balances with central banks (Note 19)

Loans and advances to banks (Note 19)

FVPL debt securities (Note 20)
Debt securities classified at amortised cost and FVOCI
(Note 20)
Derivative financial instruments (Note 21)

Loans and advances to customers (Note 23)
Loans and advances to customers classified as held for
sale (Note 29)
Cash and non-obligatory balances with central banks
classified as held for sale (Note 29)
Debtors (Note 28)
Reinsurers' share of insurance contract liabilities (Note
28)

Other assets (Note 28)

On-balance sheet total
Contingent liabilities

Acceptances and endorsements

Guarantees
Commitments

Documentary credits
Undrawn formal stand-by facilities, credit lines and
other commitments to lend

14,866

1,854

1,986,291

26,194

4,655

277

619,530

110,304

2

2,305

169

643

-

3,869

1,332

123,283

507

43,154

-

4,992

815

1,479

372,670

54,996

99,472

-

-

-

-

-

4,655

280,378

-

339,152

7,830

7,036

455,982

1,530,309

748,845

1,876,497

Off-balance sheet total

2,625,342

138,629

3,119

2,811

504,814

The  contingent  liabilities  and  commitments  include  exposures  relating  to  loans  and  advances  to  customers  classified  as  held  for  sale  amounting  to  €1,286
thousand (2020: €2,188 thousand), which relate to the Cyprus geographical area.

20,878,425

580,659

586,257

167,697 15,740,163

1,666,807

(8,573,124)

10,168,459

10,709,966

179

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.2

Credit risk concentration of loans and advances to customers

There are restrictions on loan concentrations which are imposed by the Banking Law in Cyprus, the relevant
CBC Directives and CRR. The Group’s risk appetite statement imposes stricter concentration limits which are
monitored by the Group.

The  credit  risk  concentration,  which  is  based  on  industry  (economic  activity)  and  business  line
concentrations, as well as geographical concentration, is presented below. 

The geographical concentration, for credit risk concentration purposes, is based on the Group’s Country Risk
Policy which is followed for monitoring the Group's exposures. Market Risk is responsible for analysing the
country risk of exposures. ALCO reviews the country risk of exposures on a quarterly basis and the Board,
through  its  Risk  Committee,  reviews the country risk of exposures and any breaches of country risk limits
on a regular basis and at least annually. 

The table below presents the geographical concentration of loans and advances to customers by country of
risk based on the country of residency for individuals and the country of registration for companies.  Loans
and  advances  to  customers  are  presented  separately  for  countries  with  high  concentration  and  all  other
countries with low concentration are presented within 'Other countries' as per Group policy. 

2021

By economic activity
Trade

Manufacturing

Hotels and catering

Construction

Real estate

Private individuals
Professional and other
services
Other sectors

2021

By business line
Corporate

Global corporate

SMEs

Retail

- housing
- consumer, credit cards and
other
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other
International banking
services
Wealth management

Cyprus

Greece

€000

€000

United
Kingdom
€000

Romania

Russia

€000

€000

Other
countries
€000

Gross loans at
amortised cost
€000

977,703

303,372

881,205

510,928

505

179

122

-

33,422

37,450

60

-

-

959,891

125,123

9,005

108

1,950

2,108

11,443

4,379,843

9,185

121,260

1,057

37,315

3,351

1,212

-

646

-

146

25,674

40,123

58

49,293

73,997

981,887

330,437

992,200

522,853

1,147,700

4,622,657

543,424

458,005

1,007

5,516

7

40

875

-

16,492

35,142

8

182,285

602,456

640,345

9,014,371

178,433

166,446

15,543

59,024

406,718

9,840,535

Cyprus

Greece

€000

€000

United
Kingdom
€000

Romania

Russia

€000

€000

Other
countries
€000

Gross loans at
amortised cost
€000

2,018,926

9,430

60

99

15,778

113

2,044,406

1,417,643

159,349

44,132

1,038,599

773

1,869

11,742

2,047

-

320,730

1,953,596

4,701

2,345

1,050,334

3,068,097

3,466

47,742

884,231

1,101

60,446

69,501

80,730

32,611

35,010

30,505

109,945

54,959

76,314

36,854

-

-

152

14

-

-

382

30

2,402

1,334

760

526

338

3,058

132

-

2,557

45,158

4,356

15,211

547

629

126

-

-

-

-

589

2

167

4

138

-

4,513

26,819

3,151,266

237

2,232

888,687

32

-

392

3

219

3,699

9,254

1,557

1,213

340

752

238

256

2,554

18,213

1,304

18,639

23,214

-

6,395

62,217

70,179

85,084

32,998

36,074

39,317

183,119

62,210

135,918

45,130

9,014,371

178,433

166,446

15,543

59,024

406,718

9,840,535

180

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.2

Credit risk concentration of loans and advances to customers (continued)

2020

By economic activity
Trade

Manufacturing

Hotels and catering

Construction

Real estate

Private individuals
Professional and other
services
Other sectors

2020 (restated)

By business line
Corporate

Global corporate 

SMEs

Retail

- housing
- consumer, credit cards
and other
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other
International banking
services
Wealth management

Cyprus

Greece

€000

€000

United
Kingdom
€000

Romania

Russia

€000

€000

1,014,445

350,403

875,572

613,895

717

389

252

177

35,989

34,736

8,689

123

1,899

3,767

704

504

2,786

33,484

7,291

1,399

-

741

-

867,601

127,342

4,670,357

8,024

163,613

1,202

48,361

Other
countries
€000

Gross loans at
amortised cost
€000

112

1,026,584

31,717

40,185

234

41,223

84,830

384,789

986,986

626,468

1,071,549

4,976,387

652,928

432,569

407

13

5,711

219

3,968

23,074

39,933

838

5

168,175

726,021

601,819

9,477,770

181,570

206,730

47,253

80,871

406,409

10,400,603

Cyprus

Greece

€000

€000

United
Kingdom
€000

Romania

Russia

€000

€000

Other
countries
€000

Gross loans at
amortised cost
€000

1,922,810

8,949

94

605

18,913

2,760

1,954,131

1,344,983

163,153

41,334

1,081,773

708

2,881

35,546

2,393

9,308

4,361

302,734

1,897,058

2,337

1,094,453

6,051

25,622

2,955,777

256

2,061

889,457

2,862,802

3,052

57,627

884,151

1,286

1,507

165,162

98,931

143,540

79,618

30,961

57,559

374,056

337,500

68,923

25,001

-

-

182

202

-

9

326

34

532

883

3,600

118

9

3,154

70,621

6,108

2,905

18,262

764

-

623

196

-

-

130

-

4,949

2,643

-

97

377

8

1

8,079

5,323

240

1,591

18

257

3,770

160

11,947

27,952

4

4

-

304

1,890

21,169

24,075

-

5,779

171,017

100,151

149,420

79,964

36,177

75,214

485,062

345,840

135,338

31,544

9,477,770

181,570

206,730

47,253

80,871

406,409

10,400,603

Following  a  reorganisation  of  the  restructuring  and  recoveries  portfolio  in  early  2021  and  mainly  of  the
terminated  exposures,  certain  loans  were  reclassified  within  the  'Restructuring'  and  'Recoveries'  business
lines. As a result, comparative information has been restated to present information on a consistent basis.
The  table  below  presents  the  gross  loans  and  advances  to  customers  for  ‘Restructuring’  and  ‘Recoveries’
business lines as previously presented in the 2020 Annual Financial Report.

181

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.2

Credit risk concentration of loans and advances to customers (continued)

2020

By business line
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

Cyprus

Greece

€000

€000

United
Kingdom
€000

Romania

Russia

€000

€000

Other
countries
€000

Gross loans at
amortised cost
€000

175,386

86,644

130,661

94,560

20,388

87,276

364,775

327,637

-

189

182

13

-

9

326

34

524

1,633

2,849

127

-

275

73,460

6,157

-

-

130

-

7,592

-

160

4

-

263

219

-

-

5,324

133

1,703

12

23

1,465

1,728

18,511

30,042

355

2,076

181,234

88,862

135,744

94,712

28,003

90,753

487,274

336,263

1,287,327

753

85,025

7,886

20,813

41,041

1,442,845

The loans and advances to customers include lending exposures in Cyprus with collaterals in Greece with a
carrying value as at 31 December 2021 of €100,039 thousand (2020: €85,424 thousand).

The  loan  and  advances  to  customers  reported  within  'Other  countries'  as  at  31  December  2021  include
exposures of €3,6 million in Ukraine (2020: €4,8 million).

182

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.3

Credit risk concentration of loans and advances to customers classified as held for sale

Economic activity, geographical and business line concentrations of Group loans and advances to customers
at amortised cost classified as held for sale are presented in the table below.

2021

By economic activity
Trade

Manufacturing

Hotels and catering

Construction

Real estate

Private individuals

Professional and other services

Other sectors

2021

By business line
Global corporate

SMEs

Retail

- housing

- consumer, credit cards and other

Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

2020

By economic activity
Trade

Manufacturing

Hotels and catering

Construction

Real estate

Private individuals

Professional and other services

Other sectors

Cyprus

€000

United
Kingdom
€000

Romania

Russia

€000

€000

Other
countries
€000

Gross loans at
amortised cost
€000

56,859

24,688

14,794

28,226

4,575

1

1

-

-

-

369,182

1,070

27,866

11,476

2

-

514

110

278

231

9,395

55

1,466

77

-

-

-

-

-

-

-

-

-

-

804

4,087

-

-

-

32

537,666

1,074

12,126

804

4,119

57,373

24,799

15,073

28,457

13,970

375,198

29,334

11,585

555,789

Cyprus

€000

United
Kingdom
€000

Romania

Russia

€000

€000

Other
countries
€000

Gross loans at
amortised cost
€000

-

-

153

2

374

5,301

23,769

12,702

8,090

17,923

238,791

230,561

-

-

-

-

-

-

501

-

-

1

566

6

10,441

231

-

-

-

-

-

-

1,111

343

-

-

-

-

-

-

-

-

-

-

-

32

-

-

-

-

-

34

-

-

766

38

-

381

3,210

462

537,666

1,074

12,126

804

4,119

10,473

231

153

2

374

5,301

24,304

12,702

9,201

19,414

242,605

231,029

555,789

Cyprus

Greece

United
Kingdom

Russia

Other
countries

€000

€000

€000

€000

€000

Gross loans
at amortised
cost
€000

137,088

49,724

30,266

151,907

68,685

712,742

85,933

58,845

-

84

-

-

-

-

305

496

8

-

-

-

-

26

-

-

560

29

76

314

1,423

16,225

10,004

14,969

199

-

62

-

1,093

-

192

-

137,088

50,673

30,791

152,017

68,999

755,363

87,479

58,845

1,295,190

1,706

17,096

11,123

16,140

1,341,255

183

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.3
(continued)

Credit  risk  concentration  of  loans  and  advances  to  customers  classified  as  held  for  sale

2020 (restated)

By business line
SMEs

Retail

- housing

- consumer, credit cards and other

Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

Cyprus

Greece

€000

€000

United
Kingdom
€000

Russia

€000

Other
countries
€000

Gross loans at
amortised cost
€000

3

40

23

64,957

84,811

66,250

29,052

85,548

371,625

312,890

279,991

-

-

-

-

-

-

-

1

149

1,305

251

-

-

-

-

257

1,689

327

-

2,407

10,547

1,869

-

-

-

-

-

163

-

462

919

7,649

1,930

-

-

-

-

254

350

-

103

1,844

10,227

3,362

3

40

23

64,957

85,322

68,452

29,380

86,113

376,944

342,618

287,403

1,295,190

1,706

17,096

11,123

16,140

1,341,255

Following  a  reorganisation  of  the  restructuring  and  recoveries  portfolio  in  early  2021  and  mainly  of  the
terminated  exposures,  certain  loans  were  reclassified  within  the  'Restructuring'  and  'Recoveries'  business
lines. As a result, comparative information has been restated to present information on a consistent basis.
The  table  below  presents  the  gross  loans  and  advances  to  customers  classified  as  held  for  sale  for
‘Restructuring’ and ‘Recoveries’ business lines as previously presented in the 2020 Annual Financial Report.

2020

By business line
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

Cyprus

Greece

€000

€000

United
Kingdom
€000

Russia

€000

Other
countries
€000

Gross loans at
amortised cost
€000

65,947

117,541

21,584

39,998

132,494

365,829

298,136

253,595

-

-

-

-

149

1,305

251

-

1

1,734

402

137

1,164

2,993

9,019

1,647

-

163

-

-

3,552

842

5,705

861

-

368

76

160

2,918

1,842

7,492

3,284

65,947

119,807

22,062

40,295

140,128

371,655

321,657

259,638

1,295,124

1,706

17,096

11,123

16,140

1,341,189

184

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.4

Analysis of loans and advances to customers by staging

2021
Gross loans at amortised cost
before residual fair value
adjustment on initial recognition
Residual fair value adjustment on
initial recognition

Gross loans at amortised cost

Cyprus

Other Countries

2020
Gross loans at amortised cost
before residual fair value
adjustment on initial recognition
Residual fair value adjustment on
initial recognition

Gross loans at amortised cost

Cyprus

Other countries

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

Total
€000

7,488,354

1,721,231

576,873

159,755

9,946,213

(69,659)

(22,051)

(3,530)

(10,438)

(105,678)

7,418,695

1,699,180

573,343

149,317

9,840,535

7,418,432

1,699,180

263

-

7,418,695

1,699,180

545,327

28,016

573,343

149,317

9,812,256

-

28,279

149,317

9,840,535

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

Total
€000

6,681,481

2,148,946

1,380,926

335,852

10,547,205

(72,591)

(25,815)

(9,376)

(38,820)

(146,602)

6,608,890

2,123,131

1,371,550

297,032

10,400,603

6,608,309

2,123,131

1,306,992

297,032

10,335,464

581

-

64,558

-

65,139

6,608,890

2,123,131

1,371,550

297,032

10,400,603

Loans and advances to customers classified as held for sale

2021
Gross loans at amortised cost
before residual fair value
adjustment on initial recognition
Residual fair value adjustment on
initial recognition

Gross loans at amortised cost

Cyprus

Other countries

2020
Gross loans at amortised cost
before residual fair value
adjustment on initial recognition
Residual fair value adjustment on
initial recognition

Gross loans at amortised cost

Cyprus

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

Total
€000

-

-

-

-

-

-

2,132

476,538

96,209

574,879

(57)

2,075

2,075

-

2,075

(2,079)

(16,954)

(19,090)

474,459

463,774

10,685

474,459

79,255

79,255

-

79,255

555,789

545,104

10,685

555,789

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

Total
€000

6,177

(41)

6,136

6,136

6,136

21,801

1,138,587

221,365

1,387,930

397

(7,650)

(39,381)

(46,675)

22,198

1,130,937

181,984

1,341,255

22,198

22,198

1,130,937

1,130,937

181,984

181,984

1,341,255

1,341,255

Residual fair value adjustment
The residual fair value adjustment mainly relates to the loans and advances to customers acquired as part
of the acquisition of certain operations of Laiki Bank in 2013. In accordance with the provisions of IFRS 3,
this  adjustment  decreased  the  gross  balance  of  loans  and  advances  to  customers.  The  residual  fair  value
adjustment  is  included  within  the  gross  balances  of  loans  and  advances  to  customers  as  at  each  balance
sheet date. However, for credit risk monitoring, the residual fair value adjustment as at each balance sheet
date is presented separately from the gross balances of loans and advances, as shown in the tables above.

The  following  tables  present  the  Group’s  gross  loans  and  advances  to  customers  at  amortised  cost  by
staging and by business line concentration.

185

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.4

Analysis of loans and advances to customers by staging (continued)

Stage 2
€000

Stage 3
€000

POCI
€000

2021
By business line
Corporate

Global corporate

SMEs

Retail

Stage 1
€000
1,569,699

1,374,550

812,211

430,865

501,092

215,012

- housing
- consumer, credit cards and
other
Restructuring

2,769,274

320,473

732,154

116,983

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

International banking services

Wealth management

6,092

14,016

3,075

1,409

-

-

-

114

92,193

43,908

35,613

16,417

15,528

5,701

-

-

-

-

40,715

781

22,357

55,159

12,522

49,633

23,361

14,255

34,083

62,934

24,838

29,600

35,685

154,469

51,672

2,775

-

Total
€000
2,044,406

1,953,596

1,050,334

21,485

22,795

10,589

11,886

3,151,266

16,189

888,687

6,257

5,663

3,547

1,050

6,474

3,632

28,650

10,424

235

441

62,217

70,179

85,084

32,998

36,074

39,317

183,119

62,210

135,918

45,130

2020 (restated)
By business line
Corporate

Global corporate 

SMEs

Retail

7,418,695

1,699,180

573,343

149,317

9,840,535

Stage 1
€000
1,519,663

1,393,025

740,305

Stage 2
€000

Stage 3
€000

POCI
€000

362,199

367,147

325,412

37,635

102,881

17,731

34,634

34,005

11,005

Total
€000

1,954,131

1,897,058

1,094,453

- housing
- consumer, credit cards and
other
Restructuring

2,223,620

651,980

588,339

251,022

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

International banking services

Wealth management

29,108

13,263

2,475

943

-

-

-

221

76,160

21,768

64,706

25,167

13,599

4,047

-

-

-

13

49,222

8,617

68,644

33,095

60,719

54,003

127,558

71,910

29,431

65,287

404,337

288,374

9,767

178

11,533

2,955,777

17,001

889,457

16,484

7,718

5,788

3,064

6,746

9,927

80,725

57,232

189

981

171,017

100,151

149,420

79,964

36,177

75,214

485,062

345,840

135,338

31,544

6,608,890

2,123,131

1,371,550

297,032

10,400,603

186

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.4

Analysis of loans and advances to customers by staging (continued)

Loans and advances to customers classified as held for sale
The following table presents the Group’s gross loans and advances to customers at amortised cost classified
as held for sale as at 31 December 2021 and 2020, by staging and business line concentration.

2021
By business line
Global Corporate

SMEs

Retail

- housing
- consumer, credit cards and
other
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

Stage 1
€000

2020 (restated)
By business line
SMEs

Retail

- housing
- consumer, credit cards and
other
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

-

-

-

-

-

718

804

553

-

-

-

-

10,470

231

153

2

374

3,842

22,113

11,543

8,507

17,653

204,956

194,615

3

-

-

-

-

741

1,387

606

694

1,761

37,649

36,414

2,075

474,459

79,255

Total
€000

10,473

231

153

2

374

5,301

24,304

12,702

9,201

19,414

242,605

231,029

555,789

Stage 2
€000

Stage 3
€000

POCI
€000

Total
€000

-

40

2

975

9,882

9,882

1,417

-

-

-

-

-

-

21

62,946

67,664

53,327

26,665

73,449

325,082

296,934

224,849

3

-

-

1,036

4,334

2,829

1,018

12,664

51,862

45,684

62,554

3

40

23

64,957

85,322

68,452

29,380

86,113

376,944

342,618

287,403

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

3,442

2,414

280

-

-

-

-

6,136

22,198

1,130,937

181,984

1,341,255

Following  a  reorganisation  of  the  restructuring  and  recoveries  portfolio  in  early  2021  and  mainly  of  the
terminated  exposures,  certain  loans  were  reclassified  within  the  'Restructuring'  and  'Recoveries'  business
lines, as disclosed in Notes 45.2 and 45.3.

187

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.4

Analysis of loans and advances to customers by staging (continued)

The  movement  of  the  gross  loans  and  advances  to  customers  at  amortised  cost  by  staging,  including  the
loans and advances to customers classified as held for sale, is presented in the tables below:

2021
1 January

Transfers to stage 1

Transfers to stage 2

Transfers to stage 3
Foreign exchange and other
adjustments
Write offs
Interest accrued and other
adjustments
New loans originated or
purchased and drawdowns of
existing facilities
Loans other than Helix 2 portfolio
derecognised or repaid (excluding
write offs)
Changes to contractual cash flows
due to modifications 
Disposal of Helix 2 portfolio

Stage 1
€000
6,615,026

Stage 2
€000
2,145,329

1,053,432

(1,051,363)

(575,203)

(15,136)

657,895

(35,918)

Stage 3
€000
2,502,487

(2,069)

(82,692)

51,054

POCI
€000

Total
€000

479,016

11,741,858

-

-

-

-

-

-

15

(518)

1

3,994

(2)

4,008

(843)

(252,976)

(40,657)

(294,994)

136,340

104,182

119,123

31,535

391,180

1,614,893

85,901

4,046

11,481

1,716,321

(1,399,395)

(190,449)

(192,441)

(76,968)

(1,859,253)

(2,351)

(8,408)

3,461

(14,942)

(2,119)

(15,951)

(16,941)

(1,087,782)

(173,714)

(1,286,845)

31 December

7,418,695

1,701,255

1,047,802

228,572

10,396,324

2020
1 January

Transfers to stage 1

Transfers to stage 2

Transfers to stage 3
Foreign exchange and other
adjustments
Write offs
Interest accrued and other
adjustments
New loans originated or
purchased and drawdowns of
existing facilities
Loans other than Velocity 2
portfolio derecognised or repaid
(excluding write offs)
Changes to contractual cash flows
due to modifications 
Disposal of Velocity 2 portfolio

Stage 1
€000
6,945,045

551,657

(1,180,335)

(20,831)

10

(1,496)

Stage 2
€000
1,504,188

(528,094)

1,319,619

(28,251)

(2)

(805)

Stage 3
€000
3,172,423

(23,563)

(139,284)

49,082

(4,951)

(359,257)

POCI
€000

Total
€000

560,371

12,182,027

-

-

-

-

-

-

4

(4,939)

(36,872)

(398,430)

132,740

65,383

202,795

39,674

440,592

1,157,886

42,276

41,778

183

1,242,123

(971,374)

(224,760)

(321,136)

(72,354)

(1,589,624)

1,724

-

(4,225)

-

(2,998)

(112,402)

1,133

(4,366)

(13,123)

(125,525)

31 December 

6,615,026

2,145,329

2,502,487

479,016

11,741,858

For  revolving  facilities,  overdrafts  and  credit  cards  the  net  positive  change  in  balance  by  stage  excluding
write-offs  is  reported  in  ‘New  loans  originated’  and  the  net  negative  change  is  reported  in  ‘Loans
derecognised or repaid'. 

188

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.4

Analysis of loans and advances to customers by staging (continued)

The  movement  of  gross  loans  and  advances  to  customers  at  amortised  cost,  in  the  Corporate,  Global
corporate  and  Retail  business  lines  in  Cyprus  (the  country where  the  loans  are  managed), including  loans
and advances to customers classified as held for sale, are presented in the tables below:

2021
1 January

Transfers in/(out of) business line

Write offs

Interest accrued

New loans originated or purchased
Loans other than held for sale portfolios derecognised or repaid
(excluding write offs)
Changes to contractual cash flows due to modifications not resulting
in derecognition

31 December 

2020
1 January

Transfers (out of)/in business line

Interest accrued, foreign exchange and other adjustments

Write offs

New loans originated or purchased
Loans other than held for sale portfolios derecognised or repaid
(excluding write offs)
Changes to contractual cash flows due to modifications not resulting
in derecognition

31 December 

Corporate

€000
1,935,306

Global
corporate
€000
1,858,337

39,690

(106)

60,360

471,370

(2,854)

(2,005)

70,644

435,512

Retail

€000
3,844,562

(2,808)

(1,704)

89,885

628,425

(477,348)

(410,840)

(519,142)

(644)

(918)

890

2,028,628

1,947,876

4,040,108

Corporate
€000
1,953,170

Global corporate
€000
1,845,777

(3,162)

52,673

(1,165)

319,385

22,046

24,402

(19,191)

261,281

Retail
€000
3,688,137

(11,783)

90,158

(4,026)

508,773

(380,501)

(271,581)

(428,755)

(5,094)

(4,397)

2,058

1,935,306

1,858,337

3,844,562

45.5

Credit quality of loans and advances to customers based on the internal credit rating

Credit  scoring  is  the  primary  risk  rating  system  for  assessing  obligor  and  transaction  risk  for  the  key
portfolios  of BOC PCL. These portfolios are Corporate, Retail and SMEs. Corporate and SME clients include
legal entities. Retail includes individuals. 

Scoring  models  use  internal  and  external  data  to  assess  and  'score'  borrowers  and  their  credit  quality,  in
order  to  provide  further  input  on  managing  limits  for  existing  loans  and  collection  activities.  The  data  is
specific to the borrower but additional data which could affect the borrower’s behaviour is also used.

Credit score is one of the factors employed on new clients and management of existing clients. The credit
score  of  the  borrower  is  used  to  assess  the  credit  quality  for  each  independent  acquisition  or  account
management  action,  leading  to  an  automated  decision  or  guidance  for  an  adjudicator.  Credit  scoring
enhances the credit decision quality and facilitates risk-based pricing where feasible.

Borrower score defines the rating of the borrower from a range of 1-8 where 8 is defined as defaulted.  The
12  months  default  rates  (PDs)  are  calculated  per  rating.  These  default  rates  are  assumed  to  be  the  12
month  probability  of  default  for  the  scored  borrowers.    The  following  table  maps  PD  bands  to various risk
levels for corporate, retail and SME exposures.

Unrated  loans  for  corporate  are  assessed  using  the  Group's  in-house  behavioural  scorecard  model  for
corporate  legal  entities.  Unrated  loans  for  retail  include  qualifying  revolving  facilities  without  scoring  (i.e.
prepaid  cards)  and  other  revolving  facilities  (i.e.  financial  guarantees)  which  are  assigned  a  more  generic
curve. Similarly unrated SME exposures are assigned a more generic segment curve. 

New  customers  for  corporate  and  SME  legal  entities  and  new  lending  for  retail  individuals  are  separately
disclosed since a time span of seven months is necessary in order to provide an accurate rating.

189

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.5
(continued)

Credit  quality  of  loans  and  advances  to  customers  based  on  the  internal  credit  rating

The IFRS 9 PD models were calibrated during the fourth quarter of 2020 in order to include additional recent
historical observations (before the COVID-19 pandemic) and incorporate the latest scorecard models.

Overall there is an evident decrease both across ratings and portfolios PDs due to the release of PD overlays
related to the COVID-19 pandemic and the 9-month moratorium that took place in 2020.

2021

Rating

1
2
3
4
5
6
7

2020

Rating

1
2
3
4
5
6
7

Corporate legal entities
%
1.38
2.20
2.37
3.42
5.32
5.82
11.89

Corporate legal entities
%
3.77
5.93
6.30
9.22
13.65
15.08
29.50

12-month PD
Retail individuals
%
0.80
0.79
1.68
3.24
6.24
10.04
27.14

12-month PD
Retail individuals
%
2.24
2.37
4.15
7.48
13.14
22.44
53.47

SME legal entities
%
0.36
0.75
2.22
7.70
12.96
17.87
36.63

SME legal entities
%
0.82
1.66
4.32
11.75
21.80
29.92
63.00

Lower  rating  exposures  demonstrate  a  better  capacity  to  meet  financial  commitments,  with  lower
probability  of  default,  whereas  higher  rating  exposures  require  varying  degrees  of  special  attention  and
default risk is of greater concern.

The tables below show the gross loans and advances to customers at amortised cost which are managed in
Cyprus,  using  the  corporate  legal  entities,  SMEs  legal  entities  and  retail  individuals  definition  as  per  the
internal rating of BOC PCL.

Corporate legal entities
Rating 1
Rating 2
Rating 3
Rating 4
Rating 5
Rating 6
Rating 7
Unrated
New customers

Total Stage 3 and POCI

Total
€000

778,146

322,666

730,325

649,637

928,335

229,469

28,954

174,507

223,913

4,065,952

398,726

4,464,678

Stage 1
€000
371,648

124,963

689,030

729,502

578,247

167,752

2021
Stage 2
€000

9,550

1,120

Total
€000
381,198

126,083

43,870

732,900

119,522

849,024

289,389

867,636

307,445

475,197

8,680

129,996

138,676

Stage 1
€000
713,090

269,133

610,596

471,544

708,462

130,600

9,767

34,075

2020
Stage 2
€000

65,056

53,533

119,729

178,093

219,873

98,869

19,187

140,432

2,588

120,016

386,841

106,826

226,842

49,745

436,586

221,325

3,176,679 1,057,463 4,234,142 3,168,592

897,360

191,972

4,426,114

190

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.5
(continued)

Credit  quality  of  loans  and  advances  to  customers  based  on  the  internal  credit  rating

Retail individuals
Rating 1

Rating 2

Rating 3

Rating 4

Rating 5

Rating 6

Rating 7

Unrated

Stage 1
€000
795,577

965,269

756,588

562,838

224,332

114,346

2021
Stage 2
€000

37,566

34,373

53,053

81,779

80,133

Total
€000
833,143

999,642

809,641

644,617

304,465

105,725

220,071

27,568

101,290

128,858

Stage 1
€000

2020
Stage 2
€000

693,768

743,838

615,175

432,447

141,377

83,489

46,760

96,548

136,888

163,727

211,631

133,226

143,947

114,183

2,715

15,502

New customers

292,088

15,808

307,896

269,584

-

2,681

2,681

-

3,738,606

512,408 4,251,014 3,026,438 1,018,367

Total Stage 3 and POCI

SMEs legal entities
Rating 1

Rating 2

Rating 3

Rating 4

Rating 5

Rating 6

Rating 7

Unrated

New customers

Total Stage 3 and POCI

Stage 1
€000
183,001

181,836

43,425

15,454

8,260

5,793

3,249

-

62,129

2021
Stage 2
€000

12,159

29,316

16,911

18,447

16,252

8,019

6,496

18,198

3,511

503,147

129,309

462,865

4,713,879

Total
€000
195,160

211,152

60,336

33,901

24,512

13,812

9,745

18,198

65,640

632,456

45,560

678,016

2020
Stage 2
€000

Total
€000

Stage 1
€000
133,876

150,155

50,690

15,347

8,195

4,456

2,301

-

48,259

29,345

58,282

33,370

28,751

18,347

15,392

12,125

9,241

2,551

413,279

207,404

Total
€000

790,316

880,726

778,902

644,078

274,603

227,436

160,943

2,715

285,086

4,044,805

1,075,211

5,120,016

163,221

208,437

84,060

44,098

26,542

19,848

14,426

9,241

50,810

620,683

168,808

789,491

Loans and advances to customers classified as held for sale

An analysis of gross loans and advances to customers classified as held for sale, as per the internal rating
system of BOC PCL is disclosed in the tables below.

Corporate legal entities
Rating 3

Rating 5

Rating 6

Unrated

Total Stage 3 and POCI

Stage 1
€000

2021
Stage 2
€000

Total
€000

Stage 1
€000

2020
Stage 2
€000

Total
€000

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

64,759

64,759

31

-

-

-

193

363

106

485

31

1,147

224

363

106

485

1,178

267,609

268,787

191

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.5
(continued)

Credit  quality  of  loans  and  advances  to  customers  based  on  the  internal  credit  rating

Retail legal entities
Rating 1

Rating 2

Rating 3

Rating 4

Rating 5

Rating 6

Rating 7
New customers

Total Stage 3 and POCI

SMEs legal entities
Rating 2

Rating 3

Rating 4

Rating 5

Rating 6

Rating 7

Total Stage 3 and POCI

Stage 1
€000

2021
Stage 2
€000

Total
€000

Stage 1
€000

2020
Stage 2
€000

Total
€000

-

-

-

-

-

-

-

-

-

-

-

-

111

-

98

-

-

-

111

-

98

23

105

108

568

942

126

70

70

43

583

1,985

3,749

93

175

151

1,151

2,927

3,875

1,464

1,464

2,585

11,460

14,045

-

1,673

-

-

58

58

1,673

400,861

402,534

4,457

18,018

22,475

801,289

823,764

Stage 1
€000

2021
Stage 2
€000

Total
€000

Stage 1
€000

2020
Stage 2
€000

Total
€000

-

-

-

-

-

-

-

55

-

326

1

-

20

402

55

-

326

1

-

20

402

87,849

88,251

161

19

65

50

760

593

1,648

-

8

226

146

156

2,497

3,033

161

27

291

196

916

3,090

4,681

244,023

248,704

45.6

Contingent liabilities and commitments

The  Group  enters  into  various  irrevocable  commitments  and  contingent  liabilities.  These  consist  of
acceptances  and  endorsements,  guarantees,  documentary  credits  and  undrawn  formal  stand-by  facilities,
credit lines and other commitments to lend. 

45.6.1 Contingent liabilities

An  analysis  of  changes  in  the  outstanding  nominal  amount  of  exposures  and  the  corresponding  ECLs  are
disclosed in the tables below: 

2021
Exposures

1 January 

Transfers to stage 1

Transfers to stage 2

Transfers to stage 3

Net increase/(decrease)

31 December 

Stage 1
€000

Stage 2
€000

Stage 3
€000

Total
€000

208,410

151,638

(18,674)

(143)

91,232

432,463

363,019

(151,638)

22,983

(1,548)

(96,492)

136,324

52,756

624,185

-

(4,309)

1,691

(4,470)

45,668

-

-

-

(9,730)

614,455

192

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.6

Contingent liabilities and commitments (continued)

45.6.1 Contingent liabilities (continued)

2020
Exposures

1 January 

Transfers to stage 1

Transfers to stage 2

Transfers to stage 3

Net increase/(decrease)

31 December 

2021
ECL

1 January 

Transfers to stage 1

Transfers to stage 2

(Credit)/charge for the year*

31 December 

Individually assessed

Collectively assessed

2020
ECL

1 January 

Transfers to stage 1

Transfers to stage 2

Transfers to stage 3

Charge/(credit) for the year*

31 December 

Individually assessed

Collectively assessed

Stage 1
€000

Stage 2
€000

Stage 3
€000

Total
€000

430,293

6,146

(187,975)

(4)

(40,050)

208,410

159,924

(5,376)

217,131

(4,011)

(4,649)

98,683

(770)

(29,156)

4,015

688,900

-

-

-

(20,016)

(64,715)

363,019

52,756

624,185

Stage 1
€000

Stage 2
€000

Stage 3
€000

Total
€000

42

14

(13)

(23)

20

12

8

20

695

(14)

(273)

(284)

124

32

92

124

18,370

-

286

2,957

21,613

21,613

-

21,613

19,107

-

-

2,650

21,757

21,657

100

21,757

Stage 1
€000

Stage 2
€000

Stage 3
€000

Total
€000

21

10

(200)

-

211

42

12

30

42

70

(8)

305

(3,500)

3,828

695

287

408

695

21,904

(2)

(105)

3,500

(6,927)

18,370

18,366

4

18,370

21,995

-

-

-

(2,888)

19,107

18,665

442

19,107

* The charge for the year mainly relates to changes to inputs and net exposure.

193

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.6

Contingent liabilities and commitments (continued)

45.6.1 Contingent liabilities (continued)

The  credit  quality  of  contingent  liabilities  as  per  the  internal  rating  system  of  BOC  PCL  is  disclosed  in  the
table below. 

Corporate legal entities
Rating 1

Stage 1
€000

121,750

Rating 2

Rating 3

Rating 4

Rating 5

Rating 6

Rating 7

Unrated

New customers

Total Stage 3

SME legal entities
Rating 1

Rating 2

Rating 3

Rating 4

Rating 5

Rating 6

Rating 7

Unrated

New customers

Total Stage 3

Retail individuals
Unrated

Total Stage 3

2021
Stage 2
€000

1,223

93

670

2,185

31,791

3,809

432

60,193

-

13,327

45,371

25,513

42,183

11,720

1,410

29,487

75,832

366,593

100,396

Stage 1
€000

2021
Stage 2
€000

30,241

7,949

1,592

365

42

3

554

-

25,124

65,870

78

1,217

223

111

6

-

32

21,316

65

23,048

Stage 1
€000

2020
Stage 2
€000

18,551

24

12,172

2,532

3,184

2,228

-

30,678

85,153

52,371

8,050

59,503

37,000

70,690

18,556

164

79,731

2,830

154,522

328,895

Total
€000
122,973

13,420

46,041

27,698

73,974

15,529

1,842

89,680

75,832

466,989

35,207

502,196

Total
€000

70,922

8,074

71,675

39,532

73,874

20,784

164

110,409

87,983

483,417

44,625

528,042

2020
Stage 2
€000

Total
€000

Total
€000

Stage 1
€000

30,319

22,858

5,667

1,540

430

53

18

163

-

23,159

53,888

9,166

1,815

476

48

3

586

21,316

25,189

88,918

9,781

98,699

3,407

2,790

590

254

178

122

1,871

10,390

170

19,772

Stage 1
€000

2021
Stage 2
€000

-

-

12,880

12,880

2020
Stage 2
€000

-

-

14,352

14,352

Total
€000

Stage 1
€000

12,880

12,880

680

13,560

194

26,265

8,457

2,130

684

231

140

2,034

10,390

23,329

73,660

7,692

81,352

Total
€000

14,352

14,352

439

14,791

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.6

Contingent liabilities and commitments (continued)

45.6.2 Commitments

An analysis of changes in the outstanding exposures and the corresponding ECLs are disclosed in the tables
below: 

2021
Exposure

1 January 

Transfers to stage 1

Transfers to stage 2

Transfers to stage 3

Net (decrease)/increase

31 December 

2020
Exposure

1 January 

Transfers to stage 1

Transfers to stage 2

Transfers to stage 3

Net increase/(decrease)

31 December 

2021
ECL

1 January 

Transfers to stage 1

Transfers to stage 2

(Credit)/charge for the year*

31 December 

Individually assessed

Collectively assessed

2020
ECL

1 January 

Transfers to stage 1

Transfers to stage 2

(Credit)/charge for the year*

31 December 

Individually assessed

Collectively assessed

Stage 1
€000

Stage 2
€000

Stage 3
€000

Total
€000

1,146,962

417,291

(52,799)

(358)

(14,015)

775,164

(416,743)

52,799

(1,165)

2,515

1,497,081

412,570

79,031

(548)

1,523

(27,728)

52,278

2,001,157

-

-

-

(39,228)

1,961,929

Stage 1
€000

Stage 2
€000

Stage 3
€000

Total
€000

1,291,393

508,861

133,657

(132,525)

(399,593)

(1,280)

122,785

413,026

(2,753)

(11,445)

132,854

(1,132)

(13,433)

4,033

(43,291)

1,933,108

-

-

-

68,049

1,146,962

775,164

79,031

2,001,157

Stage 1
€000

Stage 2
€000

Stage 3
€000

Total
€000

126

9

(32)

(84)

19

7

12

19

425

(9)

63

(310)

169

80

89

169

Stage 1
€000

Stage 2
€000

Stage 3
€000

30

34

(128)

190

126

36

90

126

87

(34)

168

204

425

111

314

425

-

-

(31)

31

-

-

-

-

-

-

(40)

40

-

-

-

-

551

-

-

(363)

188

87

101

188

Total
€000

117

-

-

434

551

147

404

551

*The charge in the year mainly relates to changes to inputs.

195

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.6

Contingent liabilities and commitments (continued)

45.6.2 Commitments (continued)

The  credit  quality  of  commitments,  as  per  the  internal  rating  system  of  BOC  PCL  is  disclosed  in  the  table
below. 

Stage 1
€000

2021
Stage 2
€000

256,764

41,484

128,429

58,322

58,708

12,239

154

26,441

26,296

8,352

3,397

10,627

10,107

82,198

16,047

1,627

103,918

20,402

608,837

256,675

Stage 1
€000

2021
Stage 2
€000

234,443

40,913

12,254

3,027

2,270

235

77

-

11,073

22,597

17,522

3,988

2,900

1,748

523

262

17,465

459

304,292

67,464

Stage 1
€000

2021
Stage 2
€000

244,760

115,852

55,987

30,358

8,553

4,095

711

-

123,636

29,865

10,877

12,732

7,642

8,621

6,756

2,984

7,926

1,028

44,881

139,056

68,429

140,906

28,286

1,781

130,359

46,698

865,512

22,553

888,065

Total
€000
257,040

58,435

16,242

5,927

4,018

758

339

17,465

11,532

371,756

24,001

395,757

Total
€000
274,625

126,729

68,719

38,000

17,174

10,851

3,695

7,926

Corporate legal entities
Rating 1

Rating 2

Rating 3

Rating 4

Rating 5

Rating 6

Rating 7

Unrated

New customers

Total Stage 3

SME legal entities
Rating 1

Rating 2

Rating 3

Rating 4

Rating 5

Rating 6

Rating 7

Unrated

New customers

Total Stage 3

Retail individuals
Rating 1

Rating 2

Rating 3

Rating 4

Rating 5

Rating 6

Rating 7

Unrated

New customers

Total Stage 3

Total
€000
265,116

Stage 1
€000

241,799

2020
Stage 2
€000

28,308

57,360

74,480

57,489

50,681

16,443

61

Total
€000
270,107

76,429

139,463

88,059

78,063

19,536

89

118,931

138,878

398

93,334

19,069

64,983

30,570

27,382

3,093

28

19,947

92,936

499,807

404,151

Stage 1
€000

2020
Stage 2
€000

204,597

44,967

12,287

3,585

1,168

385

125

-

8,710

43,683

21,932

10,000

5,402

2,635

756

807

12,301

618

275,824

98,134

Stage 1
€000

179,709

58,949

25,306

14,508

4,893

2,422

199

-

2020
Stage 2
€000

99,239

58,456

46,873

28,034

16,434

9,759

4,036

7,567

2,481

903,958

50,700

954,658

Total
€000
248,280

66,899

22,287

8,987

3,803

1,141

932

12,301

9,328

373,958

20,607

394,565

Total
€000
278,948

117,405

72,179

42,542

21,327

12,181

4,235

7,567

87,826

644,210

7,724

651,934

124,664

85,345

371,331

272,879

583,952

88,431

672,383

5,724

678,107

196

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.7
customers held for sale

Credit  losses  of  loans  and  advances  to  customers,  including  loans  and  advances  to

The movement in ECL of loans and advances to customers, including the loans and advances to customers
held for sale, is as follows:

2021

1 January

Transfers to stage 1 

Transfers to stage 2 

Transfers to stage 3
Impact on transfer between
stages during the year*
Foreign exchange and other
adjustments
Write offs 
Interest (provided) not
recognised in the income
statement 
New loans originated or
purchased*
Loans other than Helix 2 portfolio
derecognised or repaid (excluding
write offs)* 
Write offs*
Changes to models and inputs
(changes in PDs, LGDs and EADs)
used for ECL calculations* 
Changes to contractual cash flows
due to modifications not resulting
in derecognition* 
Disposal of  Helix 2 portfolio

31 December

Individually assessed

Collectively assessed

Stage 1
€000

Stage 2
€000

22,619

18,228

(2,361)

(430)

49,127

(17,818)

15,825

(1,462)

(11,600)

(7,088)

-

Stage 3
€000
1,376,412

(410)

(13,464)

1,892

4,781

2,362

POCI
€000

204,477

Total
€000
1,652,635

-

-

-

-

-

-

(605)

(14,512)

-

2,362

(843)

(252,895)

(40,657)

(294,913)

-

-

41,812

6,658

48,470

-

233

4,385

(464)

318

(26,886)

6,282

(770)

(19)

(28,752)

6,862

(10,259)

2,943

66,324

10,295

69,303

1,647

(1,889)

(2,262)

(3,330)

(12,802)

(725,525)

(109,569)

(851,093)

29,383

478,796

67,781

591,417

14,476

14,907

78,045

400,751

15,457

29,383

478,796

7,427

60,354

67,781

106,609

484,808

591,417

-

(518)

-

4,152

(632)

281

(826)

(3,197)

15,457

6,661

8,796

* Individual components of the ‘Impairment loss net of reversals on loans and advances to customers’ (Note
16).

The  main  driver  for  the  impairment  loss  for  the  year  ended  31  December  2021  is  due  to  additional  net
credit  losses  recorded  of  approximately  €13  million  on  NPEs  as  part  of  the  Group’s  de-risking  activities
(including additional ECL charge for Helix 2 disposal and ECL release on Helix 3 portfolio) and the impact of
the updated macroeconomic scenarios across all stages of approximately €8 million. There has been also a
net  ECL  charge  of  approximately  €26  million  following  the  cure  model  recalibration performed in the third
quarter  of  2021,  partially  offset  by  the  release  of  approximately  €20  million  ECL  following  the  removal  of
overlays brought forward from 2020.

197

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.7
customers held for sale (continued)

Credit  losses  of  loans  and  advances  to  customers,  including  loans  and  advances  to

2020

1 January 

Transfers to stage 1 

Transfers to stage 2 

Transfers to stage 3
Impact on transfer between
stages during the year* 
Foreign exchange and other
adjustments
Write offs 
Interest (provided) not
recognised in the income
statement 
New loans originated or
purchased*
Loans derecognised or repaid
(excluding write offs)* 
Write offs*
Changes to models and inputs
(changes in PDs, LGDs and EADs)
used for ECL calculations* 
Changes to contractual cash flows
due to modifications not resulting
in derecognition* 
Disposal of Velocity 2 portfolio

31 December

Individually assessed

Collectively assessed

Stage 1
€000

Stage 2
€000

16,665

11,956

(3,751)

(1,347)

(4,008)

-

(1,496)

-

5,431

(672)

1,032

Stage 3
€000
1,555,339

(5,898)

(19,811)

2,740

POCI
€000

206,166

Total
€000
1,803,550

-

-

-

-

-

-

25,380

(6,058)

23,562

(1,393)

4,868

7,017

(191)

7,686

-

(4,133)

(81)

(4,214)

(807)

(359,255)

(36,872)

(398,430)

-

-

68,919

9,939

78,858

-

-

5,431

(902)

812

(28,560)

30,650

(4,206)

6,509

(34,340)

39,003

2,176

1,418

224,710

34,648

262,952

(3,367)

-

22,619

5,801

16,818

22,619

2,247

-

5,458

(101)

4,237

(100,764)

(11,334)

(112,098)

49,127

1,376,412

204,477

1,652,635

10,715

38,412

89,655

1,286,757

6,967

113,138

197,510

1,539,497

49,127

1,376,412

204,477

1,652,635

The  analysis  of  credit  losses  of  loans  and  advances  to  customers,  including  the  loans  and  advances  to
customers held for sale, by business line is presented in the table below:

2021
Corporate

Global corporate

SMEs

Retail

- housing
- consumer, credit cards and
other
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

International banking services

Wealth management

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

Total
€000

5,131

4,204

1,653

1,615

2,674

40

79

3

14

-

-

-

-

33

11

6,851

6,511

3,242

2,868

4,434

1,397

1,139

708

1,049

-

-

-

-

1,181

3

18,163

28,539

8,151

7,045

8,223

5,015

13,970

20,005

16,583

21,374

26,338

152,596

152,691

102

1

750

734

276

317

30,895

39,988

13,322

11,845

1,002

16,333

2,292

884

775

806

3,518

2,045

27,732

26,643

6

1

8,744

16,072

21,491

18,452

24,892

28,383

180,328

179,334

1,322

16

15,457

29,383

478,796

67,781

591,417

198

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.7
customers held for sale (continued)

Credit  losses  of  loans  and  advances  to  customers,  including  loans  and  advances  to

2020 (restated) 
Corporate

Global corporate 

SMEs

Retail

- housing
- consumer, credit cards and
other
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

International banking services

Wealth management

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

Total
€000

3,652

4,375

2,352

4,616

3,551

286

2,114

1,398

195

-

-

-

3

67

10

6,003

5,600

4,263

6,947

7,731

4,014

6,683

6,020

1,197

-

-

-

-

658

11

21,811

38,758

7,182

12,259

9,741

55,586

49,512

73,348

52,051

65,917

245,825

373,743

368,793

1,707

179

624

1,076

363

437

925

2,863

3,519

3,197

2,239

10,452

35,644

67,590

75,064

5

479

32,090

49,809

14,160

24,259

21,948

62,749

61,828

83,963

55,682

76,369

281,469

441,333

443,860

2,437

679

22,619

49,127

1,376,412

204,477

1,652,635

Following  a  reorganisation  of  the  restructuring  and  recoveries  portfolio  in  early  2021  and  mainly  of  the
terminated  exposures,  certain  loans  were  reclassified  within  the  'Restructuring'  and  'Recoveries'  business
lines. As a result, comparative information has been restated to present information on a consistent basis.
The  table  below  presents  the  credit  losses  of  loans  and  advances  to  customers,  including  the  loans  and
advances  to  customers  held  for  sale,  by  staging  and  business  line  concentration  for  ‘Restructuring’  and
‘Recoveries’ business lines as previously presented in the 2020 Annual Financial Report.

2020
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

Total
€000

286

2,383

401

923

-

-

-

3

3,993

9,979

1,742

2,200

-

-

-

-

58,438

62,891

51,358

57,810

96,183

254,462

360,331

343,302

3,294

3,802

2,034

2,688

22,286

31,585

66,721

68,158

66,011

79,055

55,535

63,621

118,469

286,047

427,052

411,463

3,996

17,914

1,284,775

200,568

1,507,253

199

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.7
customers held for sale (continued)

Credit  losses  of  loans  and  advances  to  customers,  including  loans  and  advances  to

The  movement  of  the  ECL  allowance  for  the  loans  and  advances  to  customers  in  the  Corporate,  Global
corporate  and  Retail  business  lines  in  Cyprus  (the  country  where  the  loans  are  managed),  including  ECL
allowance for loans and advances to customers held for sale, is presented in the table below: 

2021
1 January 

Transfer in/(out of) the business line 

Write offs 

Interest (provided) not recognised in the income statement 

New loans originated or purchased*

Loans derecognised or repaid (excluding write offs)* 

Write offs*
Changes to models and inputs (changes in PDs, LGDs and EADs)
used for ECL calculations* 
Changes to contractual cash flows due to modifications not resulting
in derecognition* 
Impact on transfer between stages during the year* 

31 December 

2020
1 January 

Transfer out of the business line 

Write offs 

Interest (provided) not recognised in the income statement 

New loans originated or purchased*

Loans derecognised or repaid (excluding write offs)* 

Write offs*
Changes to models and inputs (changes in PDs, LGDs and EADs)
used for ECL calculations* 
Changes to contractual cash flows due to modifications not resulting
in derecognition* 
Impact on transfer between stages during the year* 
Disposal of Velocity 2 portfolio

Corporate

€000

Global
corporate
€000

Retail

€000

16,582

1,648

(106)

267

1,018

82

1

26,080

(482)

(2,005)

2,381

747

(1,706)

(8)

45,730

(4,440)

(1,704)

934

1,847

(971)

449

(2,192)

2,614

(6,779)

638

(2,218)

15,720

9,942

(5,419)

32,144

(1,097)

(5,754)

28,215

Corporate

€000

Global
corporate
€000

Retail

€000

15,354

(1,170)

(1,165)

197

620

(907)

16

911

327

2,512

(113)

33,982

(1,909)

(19,191)

1,052

2,568

1,976

769

7,196

(1,340)

977

-

49,257

(7,706)

(4,026)

620

1,456

(932)

2,178

2,530

1,313

1,040

-

31 December 

16,582

26,080

45,730

Credit losses of loans and advances to customers as at 31 December 2021 and 2020 include credit losses
relating to loans and advances to customers classified as held for sale as presented in the table below:

31 December 2021

31 December 2020

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

Total
€000

-

3,260

710

262,706

42,003

305,419

12,254

721,470

111,234

848,218

During  the  year  ended  31  December  2021  the  total  non-contractual  write-offs  recorded  by  the  Group
amounted  to  €268,560  thousand  (2020:  €294,932  thousand).  The  contractual  amount  outstanding  on
financial assets that were written off during the year ended 31 December 2021 and that are still subject to
enforcement activity is €984,329 thousand (2020: €1,062,224 thousand).

200

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.7
customers held for sale (continued)

Credit  losses  of  loans  and  advances  to  customers,  including  loans  and  advances  to

Assumptions  have  been  made  about  the  future  changes  in  property  values,  as  well  as  the  timing  for  the
realisation  of  collateral,  taxes  and  expenses  on  the  repossession  and  subsequent  sale  of  the  collateral  as
well  as  any  other  applicable  haircuts.  Indexation  has  been  used  as  the  basis  to  estimate  updated  market
values  of  properties  supplemented  by  management  judgement  where  necessary  given  the  difficulty  in
differentiating  between  short  term  impacts  and  long  term  structural  changes  and  the  shortage  of  market
evidence  for  comparison  purposes.  Assumptions  were  made  on  the  basis  of  macroeconomic  scenario  for
future changes in property prices, and are capped to zero for all scenarios in case of any future projected
increase, whereas any future projected decrease is taken into consideration.

At 31 December 2021 the weighted average haircut (including liquidity haircut and selling expenses) used in
the  collectively  assessed  provision  calculation  for  loans  and  advances  to  customers  is  approximately  32%
under the baseline scenario (2020: approximately 32%), excluding those classified as held for sale. 

The timing of recovery from real estate collaterals used in the collectively assessed provision calculation for
loans  and  advances  to  customers  has  been  estimated  to  be  on  average  seven  years  under  the  baseline
scenario (2020: average of seven years), excluding those classified as held for sale.   

For  the  calculation  of  individually  assessed  provisions,  the  timing  of  recovery  of  collaterals  as  well  as  the
haircuts used are based on the specific facts and circumstances of each case. 

For the calculation of expected credit losses three scenarios were used; base, adverse and favourable with
50%, 30% and 20% probability respectively.

For Stage 3 customers, the base scenario focuses on the following variables, which are based on the specific
facts and circumstances of each customer: the operational cash flows, the timing of recovery of collaterals
and the haircuts from the realisation of collateral. The base scenario is used to derive additional favourable
and  adverse  scenarios.  Under  the  adverse  scenario  operational  cash  flows  are  decreased  by  50%,  applied
haircuts on real estate collateral are increased by 50% and the timing of recovery of collaterals is increased
by  1  year  with  reference  to  the  baseline  scenario.  Under  the  favourable  scenario,  applied  haircuts  are
decreased  by  5%,  with  no  change  in  the  recovery  period  with  reference  to  the  baseline  scenario.
Assumptions  used  in  estimating expected future cash flows (including cash flows that may result from the
realisation  of  collateral)  reflect  current  and  expected  future  economic  conditions  and  are  generally
consistent with those used in the Stage 3 collectively assessed exposures. In the case of loans held for sale
the  Group  takes  into  consideration  the  timing  of  expected  sale  and  the  estimated  sale  proceeds  in
determining the ECL. 

The above assumptions are also influenced by the ongoing regulatory dialogue BOC PCL maintains with its
lead regulator, the ECB, and other regulatory guidance and interpretations issued by various regulatory and
industry  bodies  such  as  the  ECB  and  the  EBA,  which  provide  guidance  and  expectations  as  to  relevant
definitions  and  the  treatment/classification  of  certain  parameters/assumptions  used  in  the  estimation  of
provisions.

Any changes in these assumptions or difference between assumptions made and actual results could result
in  significant  changes  in  the  estimated  amount  of  expected  credit  losses  of  loans  and  advances  to
customers. 

Sensitivity analysis
The Group has performed sensitivity analysis relating to the loan portfolio in Cyprus, which represents more
than 99% of the total loan portfolio of the Group (excluding the loans and advances to customers classified
as held for sale) with reference date 31 December 2021 and 2020.

201

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.7
customers held for sale (continued)

Credit  losses  of  loans  and  advances  to  customers,  including  loans  and  advances  to

The Group has altered for the purpose of sensitivity analysis the below parameters and the impact on the
ECL, for both individually and collectively assessed ECL calculations, is presented in the table below: 

Increase the adverse weight by 5% and decrease the favourable weight by 5% 

Decrease the adverse weight by 5% and increase the favourable weight by 5%

Increase the expected recovery period by 1 year

Decrease the expected recovery period by 1 year

Increase the collateral realisation haircut by 5%

Decrease the collateral realisation haircut by 5%

Increase in the PDs of stages 1 and 2 by 20%

Decrease in the PDs of stages 1 and 2 by 20%

Increase/(decrease) on ECL for
loans and advances to customers
at amortised cost

2021
€000

2020
€000

3,610

(3,626)

8,000

(7,421)

19,063

(16,906)

8,190

(8,011)

3,599

(3,658)

21,904

(18,746)

42,769

(36,934)

8,718

(7,824)

The increase/(decrease) on ECL, per stage, for loans and advances to customers at amortised cost is further
presented in the table below:

2021
Increase the adverse weight by 5% and decrease the
favourable weight by 5% 
Decrease the adverse weight by 5% and increase the
favourable weight by 5%
Increase the expected recovery period by 1 year

Decrease the expected recovery period by 1 year

Increase the collateral realisation haircut by 5%

Decrease the collateral realisation haircut by 5%

Increase in the PDs of stages 1 and 2 by 20%*

Decrease in the PDs of stages 1 and 2 by 20%*

2020
Increase the adverse weight by 5% and decrease the
favourable weight by 5% 
Decrease the adverse weight by 5% and increase the
favourable weight by 5%
Increase the expected recovery period by 1 year

Decrease the expected recovery period by 1 year

Increase the collateral realisation haircut by 5%

Decrease the collateral realisation haircut by 5%

Increase in the PDs of stages 1 and 2 by 20%*

Decrease in the PDs of stages 1 and 2 by 20%*

Stage 1
€000

Stage 2
€000

Stage 3
€000

Total
€000

384

(351)

434

(401)

1,215

(1,004)

2,687

(2,882)

413

2,813

3,610

(461)

1,402

(1,323)

3,742

(3,266)

5,503

(5,129)

(2,814)

6,164

(5,697)

14,106

(3,626)

8,000

(7,421)

19,063

(12,636)

(16,906)

-

-

8,190

(8,011)

Stage 1
€000

Stage 2
€000

Stage 3
€000

Total
€000

176

(133)

412

(352)

1,176

(973)

480

(783)

322

3,101

3,599

(422)

1,100

(893)

2,810

(2,431)

8,238

(7,041)

(3,103)

20,392

(3,658)

21,904

(17,501)

(18,746)

38,783

42,769

(33,530)

(36,934)

-

-

8,718

(7,824)

*The impact on the ECL includes also the transfer between stages of the loans and advances to customers
following the increase/ decrease in the PD.

202

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.7
customers held for sale (continued)

Credit  losses  of  loans  and  advances  to  customers,  including  loans  and  advances  to

The sensitivity analysis performed on the collateral realisation haircut and its impact on the ECL by business
line is presented in the table below:  

Corporate

Global corporate 

SMEs

Retail

- housing

- consumer, credit cards and other

Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

International banking services

Wealth management

Increase the
collateral
realisation
haircut by 5%  
2021
€000

 Decrease the
collateral
realisation
haircut by 5% 
2021
€000

Increase the
collateral realisation
haircut by 5%  

 Decrease the
collateral realisation
haircut by 5% 

2020
€000

2020
€000

1,365

2,194

724

1,838

718

551

956

1,079

458

748

1,114

5,541

1,503

273

1

(1,272)

(1,976)

(627)

(1,545)

(653)

(558)

(858)

(972)

(420)

(760)

(940)

(4,889)

(1,233)

(202)

(1)

867

1,567

764

3,066

848

1,007

1,255

3,629

1,918

1,206

1,174

10,086

14,929

451

2

(792)

(1,287)

(653)

(2,612)

(684)

(1,186)

(978)

(3,146)

(1,707)

(988)

(895)

(9,043)

(12,539)

(423)

(1)

19,063

(16,906)

42,769

(36,934)

45.8

Collateral and other credit enhancements obtained

The  carrying  value  of  assets  obtained  during  2021  and  2020  by  taking  possession  of  collateral  held  as
security, was as follows:

Residential property

Commercial and other property

2021
€000

2020
€000

10,100

27,021

37,121

33,059

90,758

123,817

The  total  carrying  value  of  the  assets  obtained  over  the  years  by  taking  possession  of  collateral  held  as
security  for  customer  loans  and  advances  and  held  by  the  Group  as  at  31  December  2021  amounted  to
€1,274,961 thousand (2020: €1,484,292 thousand).

The  disposals  of  repossessed  assets  during  2021  amounted  to  €209,961  thousand  (2020:  €81,840
thousand).

203

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.9

Currency concentration of loans and advances to customers

The  following  table  presents  the  currency  concentration  of  the  Group's  loans  and  advances  at  amortised
cost.

Gross loans at amortised cost
Euro

US Dollar

British Pound

Russian Rouble

Romanian Lei

Swiss Franc

Other currencies

2021
€000
9,294,950

372,263

93,369

16,329

-

61,336

2,288

2020
€000
9,833,176

344,446

91,213

14,957

344

108,198

8,269

9,840,535

10,400,603

Loans and advances to customers classified as held for sale

The  following  table  presents  the  currency  concentration  of  the  Group’s  loans  and  advances  at  amortised
cost classified as held for sale.

Gross loans at amortised cost
Euro

US Dollar

British Pound

Swiss Franc

Other currencies

45.10

Forbearance

2021
€000

2020
€000

533,190

1,285,894

700

230

18,184

3,485

7,023

709

42,964

4,665

555,789

1,341,255

Forbearance  measures  occur  in  situations  in  which  the  borrower  is  considered  to  be  unable  to  meet  the
terms and conditions of the contract due to financial difficulties.  Taking into consideration these difficulties,
the  Group  decides  to  modify  the  terms  and  conditions  of  the  contract  to  provide  the  borrower  with  the
ability to service the debt or refinance the contract, either partially or fully.  

The practice of extending forbearance measures constitutes a grant of a concession whether temporarily or
permanently to  that  borrower.    A  concession  may  involve  restructuring  the  contractual terms of a debt or
payment in some form other than cash, such as an arrangement whereby the borrower transfers collateral
pledged to the Group. 

The loans forborne continue to be classified as Stage 3 in the case they are performing forborne exposures
under  probation  for  which  additional  forbearance  measures  are  extended,  or  performing  forborne
exposures,  previously  classified  as  NPEs  that  present  more  than  30  days  past  due  within  the  probation
period. 

Modifications  of  loans  and  advances  that  do  not  affect  payment  arrangements,  such  as  restructuring  of
collateral  or  security  arrangements,  are  not  regarded  as  sufficient  to  categorise  the  facility  as  credit
impaired,  as  by  themselves  they  do  not  necessarily  indicate  credit  distress  affecting  payment  ability  such
that would require the facility to be classified as NPE.

Rescheduled  loans  and  advances  are  those  facilities  for  which  the  Group  has  modified  the  repayment
programme  (e.g.  provision  of  a  grace  period,  suspension  of  the  obligation  to  repay  one  or  more
instalments,  reduction  in  the  instalment  amount  and/or  elimination  of  overdue  instalments  relating  to
capital or interest).

204

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.10

Forbearance (continued)

For an account to qualify for rescheduling it must meet certain criteria including that the customer must be
considered  to  be  viable.  The  extent  to  which  the  Group  reschedules  accounts  that  are  eligible  under  its
existing  policies  may  vary  depending  on  its  view  of  the  prevailing  economic  conditions  and  other  factors
which  may  change  from  year  to  year.  In  addition,  exceptions  to  policies  and  practices  may  be  allowed  in
specific situations in response to legal or regulatory agreements or orders.

The  forbearance  characteristic  contributes  in  two  specific  ways  for  the  calculation  of  lifetime  ECL  for  each
individual  facility.  Specifically,  it  is  taken  into  consideration  in  the  scorecard  development  where  if  this
characteristic  is  identified  as  statistically  significant  it  affects  negatively  the  rating  of  each  facility.  It  also
contributes in the construction through the cycle probability of default and cure curves, where when feasible
a specific curve for the forborne products is calculated and assigned accordingly.

Forbearance  activities  may  include  measures  that  restructure  the  borrower's  business  (operational
restructuring) and/or measures that restructure the borrower’s financing (financial restructuring). 

Restructuring  options  may  be  of  a  short  or  long  term  nature  or  a  combination  thereof.  The  Group  has
developed  and  deployed  sustainable  restructuring  solutions,  which  are  suitable  for  the  borrower  and
acceptable for the Group.

Short-term restructuring solutions are defined as restructured repayment solutions of duration of less than
two  years.  In  the  case  of  loans  for  the  construction  of  commercial  property  and  project  finance,  a  short-
term solution may not exceed one year.

Short-term restructuring solutions can include the following:


Suspension of capital or capital and interest: Granting to the borrower a grace period in the payment
of capital (i.e. during this period only interest is paid) or capital and interest, for a specific period of
time.
Reduced  payments:  decrease  of  the  amount  of  repayment  instalments  over  a  defined  short  term
period in order to accommodate the borrower’s new cash flow position. 
Arrears and/or interest capitalisation: forbearance by capitalisation of the arrears and of any unpaid
interest to the outstanding principal balance for repayment under a rescheduled program.

Long-term restructuring solutions can include the following:


Interest rate reduction: permanent or temporary reduction of interest rate (fixed or variable) into a
fair and sustainable rate.
Extension of maturity: extension of the maturity of the loan which allows a reduction in instalment
amounts by spreading the repayments over a longer period.
Sale of Assets: Part of the restructuring can be the agreement with the borrower for immediate or
on time sale of assets mainly real estate to reduce borrowing.
Modification of existing terms of previous decisions: In the context of the new sustainable settlement
/ restructuring solution, review any terms of previous decisions that may not be met.
Consolidation  /  Refinancing  of  Existing  Facilities:  In  cases  where  the  borrower  maintains  several
separate loans with different collateral, they can be consolidated and a new repayment schedule can
be set and the new loan can be secured with all existing collateral.
Hard  Core  Current Account Limit: In such cases a loan with a longer repayment may be offered to
replace / reduce the current account limit.
Split  and  freeze:  the  customer’s  debt  is  split  into  sustainable  and  unsustainable  parts.  The
sustainable part is restructured and continues to operate. The unsustainable part is ‘frozen’ for the
restructured duration of the sustainable part. At the maturity of the restructuring, the frozen part is
either forgiven pro rata (based on the actual repayment of the sustainable part) or restructured.
Rescheduling  of  payments:  the  existing  contractual  repayment  schedule  is  adjusted  to  a  new
sustainable repayment program based on a realistic, current and forecasted, assessment of the cash
flow generation of the borrower.
Liquidation  Collateral:  An  agreement  between  BOC  PCL  and  a  borrower  for  the  voluntary  sale  of
mortgaged assets, for partial or full repayment of the debt.
Currency  Conversion:  This  solution  is  provided  to  match  the  credit  facility  currency  and  the
borrower's income currency.
Additional  Financing:  This  solution  can  be  granted,  simultaneously  with  the  restructuring  of  the
existing credit facilities of the borrower, to cover any financing gap.

























205

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.10

Forbearance (continued)





Debt/equity swaps: partial set off of the debt and obtaining of an equivalent amount of equity by the
Group, with the remaining debt right sized to the cash flows of the borrower to allow repayment to
the Group from repayment on the re sized debt and from the eventual sale of the equity stake in the
business.  This  solution  is  used  only  in  exceptional  cases  and  only  where  all  other  efforts  for
restructuring are exhausted and after ensuring compliance with the banking law.
Debt/asset  swaps:  agreement  between  the  Group  and  the  borrower  to  voluntarily  dispose  of  the
secured asset to partially or fully repay the debt. The asset may be acquired by the Group and any
residual  debt  may  be  restructured  within  an  appropriate  repayment  schedule  in  line  with  the
borrower’s reassessed repayment ability.

Stage  2  and  Stage  3  loans  that  were  forborne  during  the  year  amounted  to  €707,190  thousand  (2020:
€44,823  thousand).  Their  related  modification  loss  amounted  to  €23,243  thousand  (2020:  €10,133
thousand). In 2020, amount of forbearances executed were significantly lower due to the moratorium being
in place (the modification mainly relates to credit-related reasons). 

Customers classified as Stage 2 and Stage 3 as at 31 December 2020, that had facilities modified (in a prior
or the current period), and are classified as Stage 1 as at 31 December 2021 amount to €540,712 thousand
(2020:€364,238  thousand)  and  their  corresponding  ECL  amount  to  €1,268  thousand  (2020:€2,842
thousand).

Previously  classified  Stage  2  and  Stage  3  customers  that  had  facilities  modified  during  the  year  and  are
classified as Stage 1 at 31 December 2021 amount to €110,303 thousand (2020: €347,966 thousand) and
their  corresponding  ECL  amount to €233 thousand (2020: €2,732 thousand). In 2020 the modification for
the majority of these facilities reflects the modification due to moratorium. 

Facilities  that  reverted  to  Stage  2  and  Stage  3  having  once  cured  during  the  year  amount  to  €126,972
thousand  (2020:  €109,663  thousand)  and  their  corresponding  ECL  amounts  to  €5,250  thousand  (2020:
€2,591 thousand) as at 31 December 2021.

45.11 Rescheduled loans and advances to customers

The  below  table  presents  the  movement  of  the  Group’s  rescheduled  loans  and  advances  to  customers
measured  at  amortised  cost  including  those  classified  as  held  for  sale.  The  rescheduled  loans  related  to
loans  and  advances  classified  as  held  for  sale  as  at  31  December  2021  amounts  to  €245,452  thousand
(2020: €754,795 thousand).

1 January

New loans and advances rescheduled in the year

Loans no longer classified as rescheduled and repayments

Write off of rescheduled loans and advances

Interest accrued on rescheduled loans and advances

Foreign exchange adjustments

Derecognition of Helix 2/Velocity 2 portfolios

31 December

2021
€000
1,981,825

741,116

(484,039)

(110,471)

72,292

1,907

(733,448)

2020
€000
2,502,933

75,539

(485,042)

(130,321)

53,634

(4,094)

(30,824)

1,469,182

1,981,825

The  classification  as  forborne  loans  is  discontinued  when  all  EBA  criteria  for  the  discontinuation  of  the
classification  as  forborne  exposure  are  met.  The  criteria  are  set  out  in  the  EBA  Final  draft  Implementing
Technical Standards (ITS) on supervisory reporting and non-performing exposures.

The  below  tables  present  the  Group’s  rescheduled  loans  and  advances to  customers  by  staging, economic
activity and business line classification excluding those classified as held for sale, as well as ECL allowances
and tangible collateral held for such rescheduled loans.   

206

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.11 Rescheduled loans and advances to customers (continued)

Stage 1

Stage 2

Stage 3

POCI

2021
€000

6,883

828,849

348,385

39,613

2020
€000

199,193

242,493

686,944

98,400

1,223,730

1,227,030

As  described  in Note  2.19.3, in  2021  the  Group  introduced  the  granting  of  forbearance  measures  as  a
criterion of SICR.

Fair value of collateral

Stage 1

Stage 2

Stage 3

POCI

2021
€000

6,751

782,843

275,882

37,824

2020
€000

161,449

225,402

550,358

88,925

1,103,300

1,026,134

The  fair  value  of  collateral  presented  above  has  been  computed  based  to  the  extent  that  the  collateral
mitigates credit risk.

Credit risk concentration

By economic activity
Trade

Manufacturing

Hotels and catering

Construction

Real estate

Private individuals

Professional and other services

Other sectors

2021
€000

2020
€000

52,714

16,217

259,534

164,871

196,522

414,463

96,714

22,695

87,815

31,353

46,145

69,188

101,489

763,723

94,385

32,932

1,223,730

1,227,030

207

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.11 Rescheduled loans and advances to customers (continued)

By business line
Corporate

Global corporate

SMEs

Retail

- housing

- consumer, credit cards and other

Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

International banking services

Wealth management

2021
By business line
Corporate

Global corporate

SMEs

Retail

- housing
- consumer, credit cards and
other
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

International banking services

Wealth management

2021

€000

276,684

357,490

106,362

138,753

47,006

21,836

35,890

66,608

20,561

19,796

14,382

81,318

22,478

14,159

407

2020
(restated)
€000

68,413

114,822

58,753

222,078

70,923

76,197

61,392

115,436

48,253

18,040

34,980

216,418

106,205

14,015

1,105

1,223,730

1,227,030

Total
€000

276,684

357,490

106,362

-

-

3,972

2,548

138,753

1,206

47,006

6,013

3,775

3,362

426

2,293

1,980

10,367

3,165

99

407

21,836

35,890

66,608

20,561

19,796

14,382

81,318

22,478

14,159

407

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

6,461

-

-

381

41

-

-

-

-

-

-

-

-

-

-

255,488

303,823

96,654

97,548

29,578

6,941

8,705

13,500

5,047

-

-

-

-

11,565

-

14,735

53,667

5,736

38,276

16,181

8,882

23,410

49,746

15,088

17,503

12,402

70,951

19,313

2,495

-

6,883

828,849

348,385

39,613

1,223,730

208

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.11 Rescheduled loans and advances to customers (continued)

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

2020 (restated)
By business line
Corporate

Global corporate 

SMEs

Retail

- housing
- consumer, credit cards and
other
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

International banking services

Wealth management

19,359

69,789

23,041

26,319

18,908

22,750

55,086

108,175

17,391

27,694

6,162

4,856

2,284

475

-

-

-

-

750

-

13,186

9,483

9,302

2,906

-

-

-

-

3,770

-

20,618

26,125

11,504

54,892

22,962

41,857

41,234

100,443

43,446

13,308

27,600

183,999

89,402

9,376

178

Total
€000

68,413

114,822

58,753

2,117

-

1,458

3,925

222,078

2,876

70,923

14,992

5,819

3,407

1,426

4,732

7,380

32,419

16,803

119

927

76,197

61,392

115,436

48,253

18,040

34,980

216,418

106,205

14,015

1,105

199,193

242,493

686,944

98,400

1,227,030

Following  a  reorganisation  of  the  restructuring  and  recoveries  portfolio  in  early  2021  and  mainly  of  the
terminated  exposures,  certain  loans  were  reclassified  within  the  'Restructuring'  and  'Recoveries'  business
lines. As a result, comparative information has been restated to present information on a consistent basis.
The  table  below  presents  the  rescheduled  loans  and  advances  to  customers  by  staging  and  business  line
concentration for ‘Restructuring’ and ‘Recoveries’ business lines as previously presented in the 2020 Annual
Financial Report.

2020
By business line
Restructuring

- corporate

- SMEs

- retail housing

- retail other

Recoveries

- corporate

- SMEs

- retail housing

- retail other

ECL allowance

Stage 1

Stage 2

Stage 3

POCI

Stage 1
€000

Stage 2
€000

Stage 3
€000

POCI
€000

Total
€000

6,162

5,993

1,388

234

-

-

-

-

13,406

14,556

4,350

2,565

-

-

-

-

49,380

31,049

93,962

52,588

8,238

42,885

176,025

87,162

14,856

6,776

2,612

1,401

7,440

4,769

32,891

16,233

13,777

34,877

541,289

86,978

83,804

58,374

102,312

56,788

15,678

47,654

208,916

103,395

676,921

2021
€000

2020
€000

8

13,349

120,345

10,218

143,920

4,317

9,729

287,188

37,888

339,122

209

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.12
customers - analysis by rating agency designation

Credit  quality  of  Group  assets  exposed  to  credit  risk  other  than  loans  and  advances  to

Balances with central banks and loans and advances to banks
Balances  with  central  banks  and  loans  and  advances  to  banks  are  analysed  by  Moody’s  Investors  Service
rating as follows: 

Aaa - Aa3

A1 - A3

Baa1 - Baa3

Ba1 - Ba3

B1 - B3

Caa - C

Unrated

Other receivables from banks

2021
€000

105,759

84,629

3,333

2020
€000

165,489

89,692

45,641

9,095,864

5,517,033

19,160

6,078

37,474

27,303

13,830

5,309

45,672

33,747

9,379,600

5,916,413

All balances with central banks and loans and advances to banks are classified as Stage 1 (Note 19).

Debt securities
Investments in debt securities are analysed as follows:

Moody's rating 
Aaa - Aa3

A1 - A3

Baa1 - Baa3

Ba1 - Ba3

Unrated

Issued by:

- Cyprus government

- Other governments

- Banks and other corporations

Classified as:

Investments mandatorily measured at FVPL

Investments at FVOCI

Investments at amortised cost

2021
Aaa - Aa3

A1 - A3

Baa1 - Baa3

Ba1 - Ba3

Unrated

2021
€000

2020
€000

836,676

254,956

78,301

735,663

24,792

727,289

98,397

26,047

823,724

33,387

1,930,388

1,708,844

735,663

311,108

883,617

823,725

173,502

711,617

1,930,388

1,708,844

6,034

733,080

19,118

656,856

1,191,274

1,032,870

1,930,388

1,708,844

FVOCI
Stage 1
€000

Stage 1
€000

Amortised cost
Stage 2
€000

Total
€000

235,297

57,757

31,318

408,708

-

595,845

197,199

46,983

278,491

24,293

-

-

-

48,463

-

595,845

197,199

46,983

326,954

24,293

733,080

1,142,811

48,463

1,191,274

210

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

45. 

Risk management - Credit risk (continued)

45.12
customers - analysis by rating agency designation (continued)

Credit  quality  of  Group  assets  exposed  to  credit  risk  other  than  loans  and  advances  to

2020
Aaa - Aa3

A1 - A3

Baa1 - Baa3

Ba1 - Ba3

Unrated

FVOCI
Stage 1
€000

Stage 1
€000

Amortised cost
Stage 2
€000

Total
€000

244,767

28,347

1,000

382,742

-

463,904

70,050

25,047

392,306

32,887

-

-

-

48,676

-

463,904

70,050

25,047

440,982

32,887

656,856

984,194

48,676

1,032,870

46. 

Risk management - Market risk

Market risk is the risk of loss from adverse changes in market prices namely from changes in interest rates,
exchange rates, property and security prices.  The Market Risk department is responsible for monitoring the
risk  on  financial  instruments  resulting  from  such  changes  with  the  objective  to  minimise  the  impact  on
earnings  and  capital.  The  department  also  monitors  liquidity  risk  and  credit  risk  with  counterparties  and
countries.  It  is  also  responsible  for  monitoring  compliance  with  the  various  market  risk  policies  and
procedures.

Interest rate risk

Interest  rate  risk  refers  to  the  current  or  prospective  risk  to  Group's  capital  and  earnings  arising  from
adverse movements in interest rates that affect the Group's banking book positions.

Interest  rate  risk  is  measured  mainly  using  the  impact  on  net  interest  income  and  impact  on  economic
value.  In  addition  to  the  above  measures,  interest  rate  risk  is  also  measured  using  interest  rate  risk  gap
analysis where the assets, liabilities and off-balance sheet items, are classified according to their remaining
repricing  period.  Items  that  are  not  sensitive  to  rate  changes  are  recognised  as  non-rate  sensitive  (NRS)
items. The present value of 1 basis point (PV01) is also calculated.

Interest rate risk is managed through a 1 Year Interest Rate Effect (IRE) limit on the maximum reduction of
net  interest  income  under  the  various  interest  rate  shock  scenarios.  Limits  are  set  as  a percentage of the
Group capital and as a percentage of the net interest income. There are different limits for the Euro and the
US Dollar.

Sensitivity analysis
The  table  below  sets  out  the  impact  on  the  Group’s  net  interest  income,  over  a  one  year  period,  from
reasonably  possible  changes  in  the  interest  rates  of  the  main  currencies  using  the  assumption  of  the
prevailing market risk policy for the current and the comparative year:

211

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

46. 

Risk management - Market risk (continued)

Impact on Net Interest
Income in €000

2021
(50 bps for
Euro and 60
bps for US
Dollar)

2020
(50 bps for
Euro and 60
bps for US
Dollar)

35,677

(28,235)

(19,944)

25,546

33,182

27,592

(23,627)

(15,184)

22,494

26,310

(28,169)

(22,790)

34,484

(26,230)

(17,866)

25,153

32,200

26,093

(21,042)

(12,898)

21,424

24,886

(25,208)

(20,267)

1,193

(2,005)

(2,078)

393

982

1,499

(2,585)

(2,286)

1,070

1,424

(2,961)

(2,523)

Currency
All

Interest Rate Scenario
Parallel up

All

All

All

All

All

Euro

Euro

Euro

Euro

Euro

Euro

US Dollar

US Dollar

US Dollar

US Dollar

US Dollar

US Dollar

Parallel down

Steepening

Flattening

Short up

Short down

Parallel up

Parallel down

Steepening

Flattening

Short up

Short down

Parallel up

Parallel down

Steepening

Flattening

Short up

Short down

212

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

46. 

Risk management - Market risk (continued)

The table below sets out the impact on the Group’s equity, from reasonably possible changes in the interest
rates under various interest rate scenarios for the Euro and the US Dollar in line with the EBA guidelines.

Currency
All

Interest Rate Scenario
Parallel up

All

All

All

All

All

Euro

Euro

Euro

Euro

Euro

Euro

US Dollar

US Dollar

US Dollar

US Dollar

US Dollar

US Dollar

Parallel down

Steepening

Flattening

Short up

Short down

Parallel up

Parallel down

Steepening

Flattening

Short up

Short down

Parallel up

Parallel down

Steepening

Flattening

Short up

Short down

Impact on Equity in €000

2021
(50 bps for
Euro and 60
bps for US
Dollar)

2020
(50 bps for
Euro and 60
bps for US
Dollar)

(14,964)

23,698

(9,300)

8,986

3,616

6,273

(18,080)

60,603

(7,836)

17,714

2,234

26,386

6,232

(6,604)

(1,464)

258

4,998

174

42,736

50,082

51,093

6,044

47,392

(1,760)

90,207

101,292

101,893

8,897

99,812

3,867

(2,367)

(564)

293

3,191

(6,920)

(2,514)

The aggregation of the impact on equity was performed as per the EBA guidelines by adding the negative
and 50% of the positive impact of each scenario.

In addition to the above fluctuations in net interest income, interest rate changes can result in fluctuations
in  the  fair  value  of  investments  at  FVPL  (including  investments  held  for  trading)  and  in  the  fair  value  of
derivative financial instruments.

The  equity  of  the  Group  is  also  affected  by  changes  in  market  interest  rates.    The  impact  on  the  Group’s
equity arises from changes in the fair value of fixed rate debt securities classified at FVOCI.

The  sensitivity  analysis  is  based  on  the  assumption  of  a  parallel  shift  of  the  yield  curve.   The  table  below
sets  out  the  impact  on  the  Group’s  profit/loss  before  tax  and  equity  as  a  result  of  reasonably  possible
changes in the interest rates of the major currencies.

Parallel change in interest rates
((increase)/decrease in net
interest income)
2021
+0.6% for US Dollar
+0.5% for Euro
+1.0% for British Pound
-0.6% for US Dollar
-0.5% for Euro
-1.0% for British Pound

Impact on profit/loss
before tax

Impact on equity

€000

€000

1,219

(782)

(739)

739

213

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

46. 

Risk management - Market risk (continued)

Parallel change in interest rates
((increase)/decrease in net
interest income)
2020
+0.6% for US Dollar
+0.5% for Euro
+1.0% for British Pound
-0.6% for US Dollar
-0.5% for Euro
-1.0% for British Pound

Impact on profit/loss
before tax

Impact on equity

€000

€000

686

1,496

(541)

541

Interest rate benchmark reform
The LIBOR and the EURIBOR (collectively referred to as IBORs) are the subject of international, national and
other  regulatory  guidance  and  proposals  for  reform.  Some  of  these  reforms  are  already  effective  while
others are still to be implemented. These reforms may cause such benchmarks to perform differently from
the past or cease to exist entirely or have other consequences that cannot be predicted.

Regarding  LIBOR  reform,  regulators  and  industry  working  groups  have  identified  alternative  rates  to
transition to. On 5 March 2021 the Financial Conduct Authority (FCA) has confirmed that all LIBOR settings
will  either  cease  to  be  provided  by  any  administrator  or  no  longer  be  representative  of  the  underlying
market they intended to measure:


immediately after 31 December 2021, in the case of all sterling, euro, Swiss franc and Japanese yen
settings, and the 1 week and 2 month US dollar settings; and
immediately after 30 June 2023, in the case of the remaining US dollar settings.



In October 2021, the European Commission designated a statutory replacement rate for certain settings of
CHF LIBOR. 

On  16  November  2021,  the  Financial  Conduct  Authority  of  the  United  Kingdom  (UK  FCA)  confirmed  that
they  would  permit  the  temporary  use  of  the  synthetic  GBP  and  JPY  LIBOR  in  all  legacy  LIBOR  contracts,
other  than  cleared  derivatives  that  have  not  been  changed  at  or  ahead  of  end-31  December  2021.  Also,
under  their  new  use  restriction  power  they  would  prohibit  new  use  of  USD  LIBOR  from  the  end  of  2021,
except in specific circumstances.

BOC  PCL  established  a  project  to  manage  the  transition  to  alternative  interest  rate  benchmarks  with  the
Director  of  Treasury  as  the  project  owner  and  with  oversight  from  a  dedicated  Benchmark  Steering
Committee.  The  main  divisions  involved  in  the  project  at  the  highest  level  are  the  Legal  Department,
Treasury, Risk Management, Finance, Information Technology (IT), Operations and the business lines. The
Assets and Liabilities Committee (ALCO) monitors the project on a regular basis.

During  2021,  the  Group  has  been  actively  preparing  for  the  transition  to  alternative  rates,  including  the
assessment  of  appropriate  fallback  provisions  for  LIBOR  linked  contracts  and  transition  mechanisms  in  its
floating rate assets and liabilities with maturities after 2021, when most IBORs are expected to cease to be
published  or  no  longer  be  representative  of  the  underlying  market  they  intended  to  measure.  The  most
significantly  impacted  areas  and  the  risks  arising  from  IBORs’  transition  to  alternative  interest  rate
benchmarks  are:  updating  systems  and  processes  affected  from  the  transition,  reviewing  and  amending
legal IBORs’ referencing contracts, negotiation of revised legal documents with customers, development of
new products, impact on risk management processes and systems, market risk profile changes due to IBOR
transition,  and  financial  and  accounting  matters  including  among  other,  hedge  accounting  issues.  During
2021,  the  Group  continued  to  work  on  technology  and  business  process  changes  to  ensure  operational
readiness  in  preparation  for  LIBOR  cessation  and  transition  to  alternative  Reference  Rates  (RFRs)  in  line
with official sector expectations and milestones. The Group will continue to assess, monitor and dynamically
manage  risks,  and  implement  specific  mitigating  controls  when  required,  progressing  towards  an  orderly
transition to alternative benchmarks.

For  the  legacy  non-cleared  derivatives  exposures,  the  Group  has  adhered  to  the  International  Swaps  and
Derivatives  Association  (ISDA)  protocol  which  came  into  effect  in  January  2021,  while  for  cleared
derivatives,  BOC  PCL  will  adopt  the  market  wide  standardised  approach  to  be  followed  by  the  relevant
clearing house.

214

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

46. 

Risk management - Market risk (continued)

The  Group  proactively  engaged  with  its  customer  base  and  market  counterparties  for  the  amendment  of
substantially  all  impacted  LIBOR  contracts  (other  than  contracts  referencing  USD  LIBOR)  by  31  December
2021  for  transitioning  to  alternative  rates.  Those  legacy  credit  facilities  in  CHF  for  which  the  contract  was
not  amended  by  the  first  interest period  commencing in 2022 ('tough legacy'), have been transitioned to
the  statutory  rate  provided  by  EU  legislation.  The  Group  has  also  made  the  necessary  arrangements  to
transition  its  tough  legacy  GBP  and  JPY  credit  facilities  to  alternative  rates  by  notifying  its  customer  base
accordingly and reserving the right to use a statutory rate provided by EU legislation in case such a rate is
nominated  in  the  future.  New  RFR  lending  products  have  also  been  introduced  and  adopted  across  the
Group’s key currencies. The Group continues to engage with counterparties to transition residual exposures,
in  line  with  regulatory  guidance.  This  effort  will  continue  until  the  transition  of  USD  LIBOR  contracts
concludes by the end of June 2023. 

The  following  table  summarises  the  significant  non  derivative  exposures  impacted  by  interest  rate
benchmark reform as at 31 December 2021 and 31 December 2020: 

2021
Non-derivative financial
assets
Loans and advances to
customers

Investments

Loans and advances to banks

Total
Non-derivative financial
liabilities

Deposits by banks

Total

2020
Non-derivative financial
assets
Loans and advances to
customers
Investments

Loans and advances to banks

Total

Non-derivative financial
liabilities
Deposits by banks

Total

EURIBOR

GBP
LIBOR

USD
LIBOR

CHF
LIBOR

Other
LIBOR

Total

€000

€000

€000

€000

€000

€000

4,863,052

92,819

364,113

26,727

1,627 5,348,338

24,371

87,569

-

-

-

-

24,371

18,341

87,397

4,984

10,261

208,552

4,974,992

111,160

451,510

31,711

11,888 5,581,261

151,051

151,051

113

113

7,658

7,658

-

-

503

503

159,325

159,325

EURIBOR

GBP
LIBOR

USD
LIBOR

CHF
LIBOR

Other
LIBOR

€000

€000

€000

€000

€000

Total

€000

4,463,730

89,523

331,684

36,967

4,102 4,926,006

32,993

69,405

-

-

-

-

32,993

1,858

69,326

4,968

9,420

154,977

4,566,128

91,381

401,010

41,935

13,522 5,113,976

154,435

154,435

1,110

1,110

1,074

1,074

-

-

4,668

161,287

4,668

161,287

EURIBOR is in compliance with the EU Benchmarks Regulation and can continue to be used as a benchmark
interest rate for existing and new contracts. The Group therefore, does not consider that Group’s exposure
to EURIBOR is affected by the BMR reform as at 31 December 2021 and 2020.

For derivatives in hedging relationships subject to IBOR reform refer to Note 21.

Currency risk

Currency  risk  is  the  risk  that  the  fair  value  of  future  cash  flows  of  a  financial  instrument  will  fluctuate
because of changes in foreign exchange rates.

In order to manage currency risk, the ALCO has approved open position limits for the total foreign exchange
positions. The foreign exchange position limits are lower than those prescribed by the CBC. These limits are
managed by Treasury and monitored daily by Market Risk.

The Group does not maintain a currency trading book. 

215

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

46. 

Risk management - Market risk (continued)

The table below sets out the Group's currency risk resulting from the financial instruments that it holds. The
analysis assumes reasonably possible changes in the exchange rates of major currencies against the Euro,
based mainly on historical price fluctuations. The impact on profit/loss after tax includes the change in net
interest income that arises from the change of currency rate. 

The impact on equity arises from the hedging instruments that are used to hedge part of the net assets of
the  subsidiaries  whose  functional  currency  is  not  the  Euro.  The  net  assets  of  foreign  operations  are  also
revalued and affect equity, but their impact is not taken into account in the above sensitivity analysis as the
above  relates only to financial instruments which have a direct impact either on profit/loss after tax or on
equity.

Change in foreign
exchange rate
%

Impact on profit/loss
after tax
€000

Impact on equity

€000

2021
US Dollar

Russian Rouble

Romanian Lei

Swiss Franc

British Pound

Japanese Yen

Other currencies

US Dollar

Russian Rouble

Romanian Lei

Swiss Franc

British Pound

Japanese Yen

Other currencies

2020
US Dollar

Russian Rouble

Romanian Lei

Swiss Franc

British Pound

Japanese Yen

Other currencies

US Dollar

Russian Rouble

Romanian Lei

Swiss Franc

British Pound

Japanese Yen

Other currencies

Change in foreign
exchange rate
%

Impact on profit/loss
after tax
€000

Impact on equity

€000

+10

+25

+10

+5

+10

+10

+10

-10

-25

-10

-5

-10

-10

-10

1,253

2,571

-

420

(70)

67

138

(1,025)

(1,543)

-

(380)

57

(55)

(113)

+15

+25

+10

+10

+10

+10

+10

-15

-25

-10

-10

-10

-10

-10

4,032

2,594

-

1,923

389

118

13

(2,980)

(1,556)

-

(1,422)

(318)

(96)

(11)

-

34,656

340

-

-

-

-

-

(20,793)

(278)

-

-

-

-

-

27,556

133

-

(1,110)

-

-

-

(16,534)

(109)

-

909

-

-

The impact on equity arises mainly from the impact of hedging instruments used to hedge part of the net
assets  of  the  subsidiaries.  At  Group  level,  there  is  an  approximately  equal  and  opposite  impact  on  equity
from the revaluation of the net assets of the foreign operations of the Group.

216

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

46. 

Risk management - Market risk (continued)

Price risk

Equity securities price risk
The risk of loss from changes in the price of equity securities arises when there is an unfavourable change in
the prices of equity securities held by the Group as investments.

Investments  in  equities  are  outside  the  Group’s  risk  appetite  but  may  be  acquired  in  the  context  of
delinquent loan workouts.  The Group monitors the current portfolio mostly acquired by the Group as part of
the acquisition of certain operations of Laiki Bank, or through delinquent loan workouts, with the objective
to  gradually  liquidate  all  positions  for  which  there  is  a  market.  Equity  securities  are  disposed  of  by  the
Group as soon as practicable.

Changes in the prices of equity securities that are classified as investments at FVPL, affect the results of the
Group, whereas changes in the value of equity securities classified as FVOCI affect directly the equity of the
Group.

The table below shows the impact on the profit/loss before tax and on equity of the Group from a change in
the  price  of  the  equity  securities  held,  as  a  result  of  reasonably  possible  changes  in  the  relevant  stock
exchange indices. 

2021
Cyprus Stock Exchange

Athens Exchange

New York Exchange
Other stock exchanges and
unlisted
Non-listed (Real Estate)

Cyprus Stock Exchange

Athens Exchange

New York Exchange
Other stock exchanges and
unlisted
Non-listed (Real Estate)

2020
Cyprus Stock Exchange

Athens Exchange
Other stock exchanges and
unlisted

Cyprus Stock Exchange

Athens Exchange
Other stock exchanges and
unlisted

Change in index

%

Impact on profit/loss
before tax
€000

Impact on equity

€000

+20

+30

+20

+65

+25

-25

-35

-25

-80

-10

-

257

1,626

46

-

(1)

(300)

(2,033)

(57)

-

645

-

-

3,721

1,666

(806)

-

-

(4,579)

(666)

Change in index

%

Impact on profit/loss
before tax
€000

Impact on equity

€000

+20

+30

+20

-20

-30

-20

447

188

140

(447)

(188)

(140)

294

-

2,670

(294)

-

(2,670)

Debt securities price risk
Debt  securities  price  risk  is  the  risk  of  loss  as  a  result  of  adverse  changes in  the  prices  of  debt  securities
held  by  the  Group.  Debt  security  prices  change  as  the  credit  risk  of  the  issuer  changes  and/or  as  the
interest  rate  changes  for  fixed  rate  securities.  The  Group  invests  a  significant  part  of  its  liquid  assets  in
highly rated securities. The average Moody’s Investors Service rating of the debt securities portfolio of the
Group as at 31 December 2021 was A3 (2020: Baa1). The average rating excluding the Cyprus Government
bonds  and  non-rated  transactions  as  at  31  December  2021  was  Aa2  (2020:  Aa1).  Further  information  on
ratings of debt securities is disclosed in Note 45.12.

217

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

46. 

Risk management - Market risk (continued)

Changes  in  the  prices  of  debt  securities  classified  as  investments  at  FVPL,  affect  the  profit  or  loss  of  the
Group, whereas changes in the value of debt securities classified as FVOCI affect directly the equity of the
Group.  

The  table  below  indicates  how  the  profit/loss  before  tax  and  equity  of  the  Group  will  be  affected  from
reasonably possible changes in the price of the debt securities held, based on Monte Carlo conditional value-
at-risk (cVaR) analysis which is a risk measure used to evaluate market risks and it is derived by averaging
the  worst  case  loss  scenarios,  with  a  confidence  level  of  99%,  performed  on  a  bond  level,  for  the  year
ended 31 December 2021, and based on observations of changes in credit risk over the past years for the
year ended 31 December 2020.

2021
Up scenario:
Aa3 and above rated bonds

A3 and above rated bonds

Baa3 and above rated bonds

Cyprus Government bonds

Down scenario:

Aa3 and above rated bonds

A3 and above rated bonds

Baa3 and above rated bonds

Cyprus Government bonds

2020
+3.0% for Aa3 and above rated bonds

+3.5% for A3 and above rated bonds
+4.0% for Baa3 and above rated bonds

+4.3% for Cyprus Government bonds

-3.0% for Aa3 and above rated bonds

-3.5% for A3 and above rated bonds
-4.0% for Baa3 and above rated bonds

-4.3% for Cyprus Government bonds

Impact on profit/loss
before tax
€000

Impact on equity

€000

2,383

2,722

31

-

(2,383)

(2,722)

(31)

-

4,093

2,627

4,183

22,758

(4,093)

(2,627)

(4,183)

(22,758)

Impact on profit/loss
before tax
€000

Impact on equity

€000

2,627

905

51

-

(2,627)

(905)

(51)

-

7,287

981

39

16,322

(7,287)

(981)

(39)

(16,322)

Other non-equity instruments price risk 
The table below shows the impact on the profit/loss before tax and on equity of the Group from a change in
the  price  of  other  non-equity  investments  held,  as  a  result  of  reasonably  possible  changes in the relevant
stock exchange indices.

2021
Other (non-equity instruments)

Other (non-equity instruments)
2020
Other (non-equity instruments)

Other (non-equity instruments)

Property price risk

Change in index

%

Impact on profit/loss
before tax
€000

Impact on equity

€000

+20

-25

+25

-25

1,107

(1,384)

4,596

(4,596)

-

-

-

-

A significant part of the Group’s loan portfolio is secured by real estate the majority of which is located in
Cyprus.  Furthermore,  the  Group  holds  a  substantial  number  of  properties  mainly  arising  from  loan
restructuring  activities;  the  enforcement  of  loan  collateral  and  debt  for  asset  swaps.  These  properties  are
held by the Group primarily as stock of properties and some are held as investment properties. 

218

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

46. 

Risk management - Market risk (continued)

Property risk is the risk that the Group’s business and financial position will be affected by adverse changes
in  the  demand  for,  and  prices  of,  real  estate,  or  by  regulatory  capital  requirements  relating  to  increased
charges with respect to the stock of properties held.

47. 

Risk management - Liquidity and funding risk

Liquidity Risk
Liquidity  risk  is  the  risk  that  the  Group  is  unable  to  fully  or  promptly  meet  current  and  future  payment
obligations  as  and  when  they  fall  due.    This  risk  includes  the possibility that the Group may have to raise
funding at high cost or sell assets at a discount to fully and promptly satisfy its obligations.

It  reflects  the  potential  mismatch  between  incoming  and  outgoing  payments,  taking  into  account
unexpected  delays in repayment and unexpectedly high payment outflows. Liquidity risk involves both the
risk of unexpected increases in the cost of funding of the portfolio of assets and the risk of being unable to
liquidate a position in a timely manner on reasonable terms.

In order to limit this risk, management has adopted a policy of managing assets with liquidity in mind and
monitoring cash flows and liquidity on a daily basis. The Group has developed internal control processes and
contingency plans for managing liquidity risk.

Management and structure

The Board of Directors sets the Group's Liquidity Risk Appetite which defines the level of risk at which the
Group should operate.

The Board of Directors, through its Risk Committee, approves the Liquidity Policy Statement and reviews at
frequent intervals the liquidity position of the Group.

The ALCO is responsible for setting the policies for the effective management and monitoring of liquidity risk
across the Group. 

The  Treasury  Division  is  responsible  for  liquidity  management  at  Group  level  to  ensure  compliance  with
internal  policies  and  regulatory  liquidity  requirements  and  provide  direction  as  to  the  actions  to  be  taken
regarding liquidity needs.  Treasury assesses on a continuous basis, the adequacy of the liquid assets and
takes the necessary actions to ensure a comfortable liquidity position.  

Liquidity is also monitored daily by Market Risk, to ensure compliance with both internal policies and limits,
and  with  the  limits  set  by  the  regulatory  authorities.  Market  Risk  reports  the  liquidity  position  to  ALCO  at
least monthly.  It also provides the results of various stress tests to ALCO at least quarterly. 

Liquidity is monitored and managed on an ongoing basis through: 
(i)

(ii)

(iii)

(iv)

(v)

(vi)

Risk  appetite:  established  Group  Risk  Appetite  together  with  the  appropriate  limits  for  the
management of all risks including liquidity risk.
Liquidity policy: sets the responsibilities for managing liquidity risk as well as the framework, limits
and stress test assumptions.
Liquidity  limits:  a number of internal and regulatory limits are monitored on a daily, monthly and
quarterly basis. Where applicable, a traffic light system (RAG) has been introduced for the ratios, in
order to raise flags and take action when the ratios deteriorate.  
Early  warning  indicators:  monitoring of a range of indicators for early signs of liquidity risk in the
market  or  specific  to  the  Group.  These  are  designed  to  immediately  identify  the  emergence  of
increased  liquidity  risk  so  as  to  maximise  the  time  available  to  execute  appropriate  mitigating
actions.
Liquidity Contingency Plan: maintenance of a Liquidity Contingency Plan (LCP) which is designed to
provide a framework where a liquidity stress could be effectively identified and managed. The LCP
provides a communication plan and includes management actions to respond to liquidity stresses.
Recovery  Plan:  the  Group  has  developed  a  Recovery  Plan  (RP),  the  key  objectives  of  which  are,
among others, to set key Recovery and Early Warning Indicators and to set in advance a range of
recovery options to enable the Group to be adequately prepared to respond to stressed conditions
and restore the Group’s liquidity position. 

219

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

47. 

Risk management - Liquidity and funding risk (continued)

Monitoring process

Daily
The daily monitoring of customer flows and the stock of highly liquid assets is important to safeguard and
ensure the uninterrupted operations of the Group’s activities. Market risk prepares a daily report analysing
the internal liquidity buffer and comparing it to the previous day’s buffer. The historical summary results of
this report are made available to ALCO and to members of the Risk Division, Treasury and Financial Control
department.  In  addition,  Treasury  monitors  daily  and  intraday  the  customer  inflows  and  outflows  in  the
main currencies used by the Group.

Market  Risk  also  prepares  daily stress testing for bank specific, market wide and combined scenarios. The
requirement is to have sufficient liquidity buffer to enable BOC PCL to survive a twelve-month stress period,
including capacity to raise funding under all scenarios.

Moreover, an intraday liquidity stress test takes place to ensure that the Group maintains sufficient liquidity
buffer in immediately accessible form, to enable it to meet the stressed intraday payments.

The liquidity buffer is made up of: Banknotes, CBC balances (excluding the Minimum Reserve Requirements
(MRR)), unpledged cash and nostro current accounts, as well as money market placements up to the stress
horizon, available ECB credit line and market value net of haircut of unencumbered/available liquid bonds.  

The  designing  of  the  stress  tests  followed  guidance  and  was  based  on  the  liquidity  risk  drivers  which  are
recognised internationally by both the Prudential Regulation Authority (PRA) and EBA. In addition, it takes
into  account  SREP  recommendations  as  well  as  the  Annual  Risk  Identification  Process  of  the  Group.  The
stress test assumptions are included in the Group Liquidity Policy which is reviewed on an annual basis and
approved by the Board. However, whenever it is considered appropriate to amend the assumptions during
the year, approval is requested from ALCO and the Board Risk Committee. The main items shocked in the
different  scenarios  are:  deposit  outflows,  wholesale  funding,  loan  repayments,  off  balance  sheet
commitments,  marketable  securities,  own  issue  covered  bond,  additional  credit  claims,  interbank  takings
and cash collateral for derivatives and repos. 

Weekly
Market Risk prepares a report indicating the level of Liquid Assets including Credit Institutions Money Market
Placements as per LCR definitions.

Monthly
Market  Risk  prepares  reports  monitoring  compliance  with  internal  and  regulatory  liquidity  ratios
requirements  and  submits  them  to  the  ALCO,  the  Executive  Committee  and  the  Board  Risk  Committee.  It
also calculates the expected flows under a stress scenario and compares them with the projected available
liquidity  buffer  in  order  to  calculate  the  survival  days.  The  fixed  deposit  renewal  rates,  the  percentage  of
International  Banking  Services  deposits  over  total  deposits  and  the  percentage  of  instant  access  deposits
are  also  presented.  The  liquidity  mismatch  in  the  form  of  the  Maturity  Ladder  report (for both contractual
and  behavioural  flows)  is  presented  to  ALCO  and  the  resulting  mismatch  between  assets  and  liabilities  is
compared to previous month’s mismatch. 

Market  Risk  also  prepares  a  monthly  liquidity  report  which  is  submitted  to  the  ECB.  The  report  includes
information  on  deposits  breakdown,  cash  flow  information,  survival  period,  LCR  ratio,  rollover  of  funding,
funding  gap  (through  the  Maturity  ladder  analysis),  concentration  of  funding  and  collateral  details.  It
concludes on the overall liquidity position of BOC PCL and describes the measures implemented and to be
implemented in the short term to improve liquidity position if needed.

Market Risk reports the LCR and Additional Liquidity Monitoring Metrics (ALMM) to the CBC/ECB monthly.

Quarterly
The results of the stress testing scenarios prepared daily are reported to ALCO and Board Risk Committee
quarterly  as  part  of  the  quarterly  Internal  Liquidity  Adequacy  Assessment  Process  (ILAAP)  review.  Market
Risk reports the Net Stable Funding Ratio (NSFR) to the CBC/ECB quarterly.

220

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

47. 

Risk management - Liquidity and funding risk (continued)

Annually
The Group prepares on an annual basis its report on ILAAP. The ILAAP report provides a holistic view of the
Group’s  liquidity  adequacy  under  normal  and  stress  conditions.  Within  ILAAP,  the  Group  evaluates  its
liquidity  risk  in  the  context  of  established  policies,  processes  for  the  identification,  measurement,
management and monitoring of liquidity risk implemented by the institution.

As  part  of  the  Group’s  procedures  for  monitoring  and  managing  liquidity  risk,  there  is  a  Group  Liquidity
Contingency Plan (LCP) for handling liquidity difficulties. The LCP details the steps to be taken in the event
that  liquidity  problems  arise,  which  escalate to a special meeting of the extended ALCO. The LCP sets out
the  members  of  this  committee  and  a  series  of  the  possible  actions  that  can  be  taken.  The  LCP  is  tested
annually. The LCP, which forms part of the Group’s Liquidity Policy, is reviewed by ALCO at least annually,
during  the  ILAAP  review.  The  ALCO  submits  the  updated  Liquidity  Policy  with  its  recommendations  to  the
Board through the Board Risk Committee for approval. The approved Liquidity Policy is notified to the SSM.

Liquidity ratios

The Group LCR is calculated based on the Delegated Regulation (EU) 2015/61. It is designed to establish a
minimum level of high-quality liquid assets sufficient to meet an acute stress lasting for 30 calendar days.
Τhe  minimum  requirement  is  100%.  The  Group  also  calculates  its  NSFR  as  per  Capital  Requirements
Regulation II (CRR II), enforced in June 2021, with the limit set at 100%. The NSFR is the ratio of available
stable  funding  to  required  stable  funding.  NSFR  has  been  developed  to  promote  a  sustainable  maturity
structure of assets and liabilities.

Funding risk

Funding  risk  is  the  risk  that  the  Group  does  not  have  sufficiently  stable  sources  of  funding  or  access  to
sources of funding may not always be available at a reasonable cost and thus the Group may fail to meet its
obligations, including regulatory ones (e.g MREL).

Main sources of funding

As  at  31  December  2021  the  Group’s  main  sources  of  funding  were  its  deposit  base  and  central  bank
funding,  through  the  Eurosystem  monetary  policy  operations.  Wholesale  funding  is  also  becoming  an
important  source  of  funding,  following  the  refinancing of  the  Tier  2  for  €300  million  in  April  2021  and  the
issuance of senior preferred debt of €300 million in June 2021.

With respect to TLTRO III operations, BOC PCL borrowed in March 2021 an amount of €1,700 million and in
June 2021 another €300 million, having previously borrowed in June 2020 €1,000 million under the TLTRO
III,  given  the  favourable  borrowing  rate,  in  combination  with  the  relaxation  of  collateral  terms  (lower
haircuts and widening of eligibility of credit claims), all being part of the ECB’s COVID-19 aid package. As a
result, at 31 December 2021 the carrying value of the ECB funding was €2,970 million (2020: €995 million).  

As  at  31  December  2021,  the  wholesale  funding  nominal  amount  was  €856  million.  This  includes  funding
raised from the wholesale debt capital markets of €220 million AT1 issued in December 2018, €300 million
new Tier 2 issued in April 2021, €36 million remaining outstanding from the Tier 2 issued in January 2017
and  €300  million  senior  preferred  debt  issued  in  June  2021.  In  January  2022,  BOC  PCL  redeemed  the
remaining €36 million outstanding of the Tier 2 issued in January 2017.

Funding to subsidiaries

The funding provided by BOC PCL to its subsidiaries for liquidity purposes is repayable as per the terms of
the respective agreements. 

Any new funding to subsidiaries requires approval from the ECB and the CBC.

The subsidiaries may proceed with dividend distributions in the form of cash to BOC PCL, provided that they
are  not  in  breach  of  their  regulatory  capital  and  liquidity  requirements,  where  applicable.  Certain
subsidiaries  have  a  recommendation  from  their  regulator  to  exercise  caution  and  prudence  regarding
dividend distributions and to consider the impact of COVID-19 on their operating models, solvency, liquidity
and financial position.

221

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

47. 

Risk management - Liquidity and funding risk (continued)

Collateral requirements and other disclosures

Collateral requirements
The carrying values of the Group's encumbered assets as at 31 December 2021 and 2020 are summarised
below:

Cash and other liquid assets

Investments

Loans and advances

2021
€000
102,463

1,260,158

2020
€000

78,831

37,105

3,126,803

2,842,941

4,489,424

2,958,877

Cash  is  mainly  used to cover collateral required for derivatives, trade finance transactions and guarantees
issued. It may also be used as part of the supplementary assets for the covered bond. The increase in cash
and  other  liquid  assets  presented  as  encumbered  assets  during  the  year  ended  31  December  2021  was
driven mainly by the cash encumbered for derivatives and for trade finance transactions.

As  at  31  December  2021,  investments  are  mainly  used  as  collateral  for  ECB  funding  or  as  supplementary
assets  for  the  covered  bond.  The  increase  in  the  investments  presented  as  encumbered  assets  during  the
year  ended  31  December  2021  was  driven  by  the  pledging  of  additional  debt  securities  to  the  ECB  for
obtaining funding through the TLTRO III in March 2021 and June 2021.

Loans  and  advances  indicated  as  encumbered  as  at  31  December  2021  and  2020,  are  mainly  used  as
collateral for funding from the ECB and the covered bond. 

Loans and advances to customers include mortgage loans of a nominal amount of €1,007 million as at 31
December 2021 (2020: €1,017 million) in Cyprus, pledged as collateral for the covered bond issued by BOC
PCL in 2011 under its Covered Bond Programme. Furthermore as at 31 December 2021 housing loans of a
nominal  amount  of  €2,091  million  (2020:  €1,827  million)  in  Cyprus,  are  pledged  as  collateral  for  funding
from the ECB (Note 30).  

BOC PCL maintains a Covered Bond Programme set up under the Cyprus Covered Bonds legislation and the
Covered  Bonds  Directive  of  the  CBC.  Under  the  Covered  Bond  Programme,  BOC  PCL  has  in  issue  covered
bonds of €650 million secured by residential mortgages originated in Cyprus.  On 28 May 2021, the terms of
the  covered  bonds  were  amended  to  extend  the  maturity  date  to  12  December 2026  and  set  the  interest
rate to 3 months Euribor plus 1.25% on a quarterly basis. The covered bonds are listed on the Luxemburg
Bourse. The covered bonds have a conditional Pass Through structure.  All the bonds are held by BOC PCL.
The  covered  bonds  are  eligible  collateral  for  the  Eurosystem credit operations and are placed as collateral
for accessing funding from the ECB. 

Other disclosures
Deposits  by  banks  include  balances  of  €36,571  thousand  as  at  31  December  2021  (2020:  €44,220
thousand) relating  to  borrowings from international financial and similar institutions for funding, aiming to
facilitate access to finance and improve funding conditions for small or medium sized enterprises, active in
Cyprus.  The  carrying  value  of  the  respective  loans  and  advances  granted  to  such  enterprises  serving  this
agreement amounts to €71,321 thousand as at 31 December 2021 (2020: €88,963 thousand).

Analysis of financial assets and liabilities based on remaining contractual maturity

The analysis of the Group’s financial assets and liabilities based on the remaining contractual maturity at 31
December  is  based  on  undiscounted  cash  flows,  analysed  in  time  bands  according  to  the  number  of  days
remaining from 31 December to the contractual maturity date.

Financial assets
The analysis of financial assets does not include any interest receivable cash flows.  Financial assets have a
much longer duration than financial liabilities and non-discounted interest receivable cash flows are higher
than  non-discounted  interest  payable  cash  flows  (based  on  remaining  contractual  maturity).    As  a  result,
non-discounted  cash  inflows  from  interest  receivable  would  have  greatly  exceeded  non-discounted  cash
outflows on interest payable, thus artificially improving liquidity. 

222

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

47. 

Risk management - Liquidity and funding risk (continued)

Current accounts, overdrafts and amounts in arrears are included within the first maturity time band which
reflects  their  contractual  maturity.    All  other  loans  and  advances  to  customers  are  analysed  according  to
their contractual repayment schedule. 

Loans  and  advances  to  banks  are  analysed  in  the  time  bands  according  to  the  number of  days  remaining
from  31  December,  until  their  contractual  maturity  date.    Amounts  placed  as  collateral  (primarily  for
derivatives  and  loans)  are  assigned  to  different  time  bands  based  on  either  their  maturity  (in  the  case  of
loans),  or  proportionally  according  to  the  maturities  of  derivatives  (where  the  collateral  had  no  fixed
maturity).

Financial assets with no contractual maturity (such as equity securities) are included in the 'Over five years'
time  band,  unless  classified  as at FVPL, in which case they are included in the 'On demand and up to one
month' time band.

The investments are classified in the relevant time band according to their contractual maturity.

Financial liabilities 
All financial liabilities for the repayment of which notice is required, are included in the relevant time bands
as if notice had been given on 31 December, despite the fact that the Group expects that the majority of its
customers  will  not  demand  repayment  of  such  liabilities  on  the  earliest  possible  date.    Fixed  deposits  are
classified in time bands based on their contractual maturity.  Although customers may demand repayment
of  time  deposits  (subject  to  penalties  depending  on  the  type  of  the  deposit  account),  the  Group  has  the
discretion not to accept such early termination of deposits.  

Loan stock is classified in the relevant time band according to the remaining contractual maturity or the call
date.

The  amounts  presented  in  the  table  below  are  not  equal  to  the  amounts  presented  on  the  balance  sheet,
since the table below presents all cash flows (including interest to maturity) on an undiscounted basis.

Derivative financial instruments
The  fair  value  of  the  derivatives  is  included  in  financial  assets  or  in  financial  liabilities  in  the  time  band
corresponding to the remaining maturity of the derivative.

Gross settled derivatives are presented in a separate table and the corresponding cash flows are classified
accordingly in the time bands which relate to the number of days until their receipt or payment.

Commitments and contingent liabilities
Amounts  of  commitments  and  contingent  liabilities  are  included  in  the  time  band  on  the  basis  of  their
remaining contractual maturities.

In  the  case  of  undrawn  facilities  the  Group  has  the  right  to  cancel  them  upon  relevant  notice  to  the
customers and hence included in the 'On demand and up to one month' time band.

223

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

47. 

Risk management - Liquidity and funding risk (continued)

2021

Financial assets
Cash and balances with
central banks
Loans and advances to
banks
Investments at FVPL
Loans and advances to
customers
Fair value of derivative
assets
Non-trading investments
Financial assets classified as
held for sale
Other assets

Financial liabilities
Deposits by banks

On demand
and up to one
month
€000

Between one
and three
months
€000

Between three
months and
one year
€000

Between one
and five years

Over five years

Total

€000

€000

€000

9,186,073

17,427

23,827

1,997

1,579

9,230,903

197,258

193,160

4,921

-

1,882

-

69,213

-

18,358

6,034

291,632

199,194

998,098

216,897

689,990

3,282,030

4,649,390

9,836,405

4,187

44,715

227,195

80,803

322

46

314

1,784

6,653

52,105

247,055

1,126,177

469,917

1,939,969

8

1,785

451

4,443

1,606

304,915

21,110

1,518

250,370

393,464

10,931,489

293,465

967,694

4,786,252

5,169,690 22,148,590

59,987

16,568

26,426

193,160

170,983

467,124

Funding from central banks

-

-

-

2,931,762

Customer deposits

13,135,377

1,836,665

2,545,487

38,898

-

27,375

2,249

607

179,195

836

1,160

21,190

1,746

5,213

30,737

16,523

109,500

11,925

19,641

6,582

-

-

2,931,762

17,534,052

706,875

882,648

15,696

8,018

3,342

32,452

34,639

241,046

Loan stock
Fair value of derivative
liabilities
Lease liabilities

Other liabilities

Net financial
(liabilities)/assets

13,416,313

1,876,419

2,636,984

3,289,093

904,914 22,123,723

(2,484,824) (1,582,954) (1,669,290)

1,497,159

4,264,776

24,867

224

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

47. 

Risk management - Liquidity and funding risk (continued)

On demand
and up to one
month
€000

Between one
and three
months
€000

Between three
months and
one year
€000

Between one
and five
years
€000

Over five years

Total

€000

€000

5,606,343

18,276

25,430

1,886

1,380

5,653,315

322,874

207,383

3,229

-

249

-

76,358

60

74

500

402,784

207,943

1,349,563

198,647

783,138

3,176,677

4,378,022

9,886,047

4,857

4,737

470,112

74,148

522

178

19,018

52

24,627

28,209

300,124

1,089,668

282,433

1,705,171

773

15,255

2,756

8,110

9,046

2,678

78,775

2,020

561,462

102,211

8,040,017

264,911

1,119,985 4,375,391

4,743,256 18,543,560

Funding from central banks

-

-

-

Customer deposits

11,846,823

1,916,872

2,717,157

40,311

24,966

19,375

23,125

-

-

4,930

815

179,071

998

1,374

20,718

877

6,193

27,571

166,712

979,666

58,496

92,500

23,138

26,364

5,281

148,593

-

-

399,957

979,666

16,539,348

296,250

411,875

16,035

11,320

2,691

45,978

46,066

235,332

2020

Financial assets
Cash and balances with
central banks
Loans and advances to
banks
Investments at FVPL
Loans and advances to
customers
Fair value of derivative
assets
Non-trading investments
Financial assets classified as
held for sale
Other assets

Financial liabilities
Deposits by banks

Loan stock
Fair value of derivative
liabilities
Lease liabilities

Other liabilities

Net financial
(liabilities)/assets

2021

Gross settled derivatives
Financial assets
Contractual amounts
receivable
Contractual amounts payable

Financial liabilities
Contractual amounts
receivable
Contractual amounts payable

12,095,075

1,964,928

2,771,173 1,352,157

474,889 18,658,222

(4,055,058) (1,700,017) (1,651,188) 3,023,234

4,268,367

(114,662)

On demand
and up to one
month
€000

Between one
and three
months
€000

Between three
months and
one year
€000

Between one
and five years

Over five years

Total

€000

€000

€000

420,866

55,956

(416,841)

(55,707)

4,025

249

1,498

(1,475)

23

576,053

63,521

(577,555)

(63,992)

(1,502)

(471)

798

(813)

(15)

-

-

-

-

-

-

-

-

-

-

-

-

478,320

(474,023)

4,297

640,372

(642,360)

(1,988)

225

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

47. 

Risk management - Liquidity and funding risk (continued)

2021

Contingent liabilities and
commitments
Contingent liabilities
Acceptances and
endorsements
Guarantees

Commitments

Documentary credits
Undrawn formal standby
facilities, credit lines and
other commitments to lend

2020

Gross settled derivatives
Financial assets
Contractual amounts
receivable
Contractual amounts payable

Financial liabilities
Contractual amounts
receivable
Contractual amounts payable

2020

Contingent liabilities and
commitments
Contingent liabilities
Acceptances and
endorsements
Guarantees

Commitments

Documentary credits
Undrawn formal standby
facilities, credit lines and
other commitments to lend

On demand
and up to one
month
€000

Between one
and three
months
€000

Between three
months and
one year
€000

Between one
and five years

Over five years

Total

€000

€000

€000

1,599

134,280

2,306

94,065

720

-

-

4,625

247,402

107,768

26,315

609,830

2,007

4,024

3,127

946

1,160

11,264

1,950,665

-

-

-

-

1,950,665

2,088,551

100,395

251,249

108,714

27,475

2,576,384

On demand
and up to one
month
€000

Between one
and three
months
€000

Between three
months and
one year
€000

Between one
and five years

Over five years

Total

€000

€000

€000

504,655

36,127

(499,949)

(35,502)

4,706

625

565,613

175,348

(570,353)

(175,907)

(4,740)

(559)

3,193

(3,148)

45

2,858

(2,888)

(30)

-

-

-

-

-

-

-

-

-

-

-

-

543,975

(538,599)

5,376

743,819

(749,148)

(5,329)

On demand
and up to one
month
€000

Between one
and three
months
€000

Between three
months and
one year
€000

Between one
and five years

Over five years

Total

€000

€000

€000

2,801

1,542

312

-

-

4,655

101,769

105,057

264,089

123,140

25,475

619,530

2,482

5,591

4,957

676

1,160

14,866

1,986,291

-

-

-

-

1,986,291

2,093,343

112,190

269,358

123,816

26,635

2,625,342

48. 

Risk management - Insurance risk

Insurance risk  is  the  risk  that  an  insured  event  under  an  insurance contract occurs and the uncertainty of
the  amount  and  the  timing  of  the resulting claim. By the very nature of an insurance contract, this risk is
largely random and therefore unpredictable.

226

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

48. 

Risk management - Insurance risk (continued)

For a portfolio of insurance contracts where the theory of probability is applied to pricing and provisioning,
the  principal  risk  that  the  Group  faces  is  that  the  actual  claims  and  benefit  payments  will  exceed  the
carrying  amount  of  insurance  liabilities.  This  could  occur  because  the  frequency  or  severity  of  claims  and
benefits are greater than estimated.  Insurance events are largely random and the actual volume and cost
of claims and benefits will vary from year to year compared to the estimate established using statistical or
actuarial techniques.

The  above  risk  exposure  is  mitigated  by  the  Group  through  the  diversification  across  a  large  portfolio  of
insurance  contracts.  The  variability  of  risks  is  also  reduced  by  careful  selection  and  implementation  of
underwriting strategy guidelines, as well as the use of reinsurance arrangements.  Although the Group has
reinsurance coverage, it is not relieved of its direct obligations to policyholders and is thus exposed to credit
risk  with  respect  to  ceded  insurance,  to  the  extent  that  any  reinsurer  is  unable  to  meet  the  obligations
assumed  under  such  reinsurance  arrangements.  For  that  reason,  the  creditworthiness  of  reinsurers  is
evaluated by considering their solvency and credit rating.

Life insurance contracts
The  main  factors  that  could  affect  the  overall  frequency  of  claims  are  epidemics,  major  lifestyle  changes,
pandemics and natural disasters.

The underwriting strategy and risk assessment is designed to ensure that risks are well diversified in terms
of type of risk and level of insured benefits.  This is largely achieved through the use of medical screening in
order to ensure that pricing takes account of the current medical conditions and family medical history and
through the regular review of actual claims and product pricing.  The Group has the right to decline policy
applications,  it  can  impose  additional  charges  and  it  has  the  right  to  reject  the  payment  of  fraudulent
claims.

The  most  significant  risks  relating  to  accident  and  health  insurance contracts  result  from  lifestyle  changes
and  from  climate  and  environmental  changes.  The  risks  are  mitigated  by  the  careful  use  of  strategic
selection  and  risk-taking  at  the  underwriting  stage  and  by  thorough  investigation  for  possible  fraudulent
claims.  

The  Group  uses  an  analysis  based  on  its  embedded  value  which  provides  a  comprehensive  framework for
the  evaluation  and  management  of  risks  faced,  the  understanding  of  earnings  volatility  and  operational
planning.  The  table  below  shows  the  sensitivity  of  the  embedded  value  to  assumption  changes  that
substantially affect the results:

Changes in embedded value
Change in unit growth +0.25%

Change in expenses +10%

Change in lapsation rates +10%

Change in mortality rates +10%

2021
€000

2020
€000

123

(3,925)

(1,298)

(9,367)

97

(2,451)

(480)

(6,457)

The variables above are not linear.  In each sensitivity calculation for changes in key economic variables, all
other  assumptions  remain  unchanged  except  when  they  are  directly  affected  by  the  revised  economic
conditions.

Changes  to  key  non–economic  variables  do  not  incorporate  management  actions  that  could  be  taken  to
mitigate  effects,  nor  do  they  take  account  of  consequential  changes  in  policyholder  behaviour.  In  each
sensitivity calculation all other assumptions are therefore unchanged.

Some  of  the  sensitivity  scenarios  shown  in  respect  of  changes  to  both  economic  and  non–economic
variables  may  have  a  consequential  effect  on  the  valuation  basis  when  a  product  is  valued  on  an  active
basis which is updated to reflect current economic conditions.

While the magnitude of these sensitivities will, to a large extent, reflect the size of closing embedded value,
each  variable  will  have  a  different  impact  on  different  components  of  the  embedded  value.    In  addition,
other  factors  such  as  the  intrinsic  cost  and  time  value  of  options  and  guarantees,  the  proportion  of
investments between equities and bonds and the type of business written, including for example, the extent
of  with–profit  business  versus  non–profit  business  and  to  the  extent  to  which  the  latter  is  invested  in
matching assets, will also have a significant impact on sensitivities.

227

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

48. 

Risk management - Insurance risk (continued)

Non-life insurance contracts
Non-life insurance business is concentrated in Cyprus and the main claims during 2021 and 2020 related to
fire and natural forces and other damage to property, motor vehicle liability and general liability. 

Risks under these policies are usually covered for a period of 12 months, with the exception of the goods in
transit class that covers shorter periods and the contractors all risks class that covers longer periods.

The  liabilities  for  outstanding  claims  arising  from  insurance  contracts  issued  by  the  Group  are  based  on
experts’ estimates and facts known at the balance sheet date. With time, these estimates are reconsidered
and any adjustments are recognised in the financial statements in the period in which they arise.

The  principal  assumptions  underlying  the  estimates  for  each  claim  are  based  on  experience  and  market
trends, taking into consideration claims handling costs, inflation and claim numbers for each accident year.
Also,  external  factors  that  may  affect  the  estimate  of  claims,  such  as  recent  court  rulings  and  the
introduction of new legislation are taken into consideration.

The insurance contract liabilities are sensitive to changes in the above key assumptions. The sensitivity of
certain  assumptions,  such  as  the  introduction  of  new  legislation  and  the  rulings  of  court  cases,  is  very
difficult  to  be  quantified.  Furthermore,  the  delays  that  arise  between  the  occurrence  of  a  claim  and  its
subsequent  notification  and  eventual  settlement  increase  the  uncertainty  over  the  cost  of  claims  at  the
reporting date.

The risk of a non-life insurance contract occurs from the uncertainty of the amount and time of presentation
of  the  claim.  Therefore  the  level  of  risk  is  determined  by  the  frequency of  such  claims,  their  severity  and
their evolution from one period to the next.

The  main  risks  for  the  non-life  insurance  business  arise  from  major  catastrophic  events  like  natural
disasters.  These  risks  vary depending  on  location,  type  and nature. The variability of risks is mitigated by
the diversification of risk of loss to a large portfolio of insurance contracts, as a more diversified portfolio is
less likely to be affected by changes in any subset of the portfolio. The Group’s exposure to insurance risks
from  non-life  insurance  contracts  is  also  mitigated  by  the  following  measures:  adherence  to  strict
underwriting  policies,  strict  review  of  all  claims  occurring,  immediate  review  and  processing  of  claims  to
minimise  the  possibility  of  negative  developments  in  the  future,  and  use  of  effective  reinsurance
arrangements in order to minimise the impact of risks, especially for catastrophic events.

49. 

Capital management

The  primary  objective  of  the  Group’s  capital  management  is  to  ensure  compliance  with  the  relevant
regulatory  capital  requirements  and  to  maintain  healthy  capital  adequacy  ratios  to  cover  the  risks  of  its
business and support its strategy and maximise shareholders’ value.

The capital adequacy framework, as in force, was incorporated through the CRR and Capital Requirements
Directive  IV  (CRD  IV)  which  came  into  effect  on  1  January  2014  with  certain  specified  provisions
implemented gradually. The CRR and CRD IV transposed the new capital, liquidity and leverage standards of
Basel  III  into  the  European  Union’s  legal  framework.  CRR  establishes  the  prudential  requirements  for
capital, liquidity and leverage for credit institutions. It is directly applicable in all EU member states. CRD IV
governs  access  to  deposit-taking  activities  and  internal  governance  arrangements  including  remuneration,
board composition and transparency. Unlike the CRR, member states were required to transpose the CRD IV
into national law and national regulators were allowed to impose additional capital buffer requirements. 

On  27  June  2019,  the  revised  rules  on  capital  and  liquidity  (CRR  II  and  CRD  V)  came  into  force.  As  an
amending  regulation,  the  existing  provisions  of  CRR  apply  unless  they  are  amended  by  CRR  II.  Certain
provisions took immediate effect (primarily relating to MREL), but most changes became effective as of June
2021.  The  key  changes  introduced  consist  of  among  others,  changes  to  qualifying  criteria  for  Common
Equity Tier 1 (CET1), Additional Tier 1 (AT1) and Tier 2 (T2) instruments, introduction of requirements for
MREL  and  a  binding  Leverage  Ratio  requirement  (as  defined  in  the  CRR)  and  a  Net  Stable  Funding  Ratio
(NSFR).

228

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

49. 

Capital management (continued)

The  amendments that  came  into  effect  on  28  June 2021  are  in  addition  to  those  introduced  in  June 2020
through  Regulation  (EU)  2020/873, which  among other brought forward certain CRR II changes in light of
the  COVID-19  pandemic.  The  main  adjustments  of  Regulation  (EU)  2020/873  that  had  an  impact  on  the
Group’s capital ratio relate to i) the acceleration of the CRR II provision for the implementation of the new
SME  discount  factor  (lower  RWAs),  ii)  extending  the  IFRS  9  transitional  arrangements  and  introducing
further relief measures to CET1 allowing to fully add back to CET1 any increase in ECL recognised in 2020
and 2021 for non-credit impaired financial assets and phasing in this starting from 2022 and iii) advancing
the application of prudential treatment of software assets as amended by CRR II (which came into force in
December  2020).  In  addition,  Regulation  (EU)  2020/873  introduced  a  temporary  treatment  of  unrealized
gains  and  losses  on  exposures  to  central  governments,  to  regional  governments  or  to  local  authorities
measured  at  fair  value  through  other  comprehensive  income  which  the  Group  elected  to  apply  and
implemented from the third quarter of 2020.  

The Group and BOC PCL have complied with the minimum capital requirements (Pillar I and Pillar II). 

In October 2021, the European Commission adopted legislative proposals for further amendments to Capital
Requirements Regulation (CRR), CRD IV and the BRRD (the '2021 Banking Package'). Amongst other things,
the 2021 Banking Package would implement certain elements of Basel III that have not yet been transposed
into  EU  law.  The  2021  Banking  Package  is  subject  to  amendment  in  the  course  of  the  EU’s  legislative
process;  and  its  scope  and  terms  may  change  prior  to  its  implementation.  In  addition,  in  the  case  of  the
proposed amendments to CRD and the BRRD, their terms and effect will depend, in part, on how they are
transposed  in  each  member  state.  As  a  general  matter,  it  is  likely  to  be  several  years  until  the  2021
Banking  Package  begins  to  be  implemented  (currently  expected  in  2025);  and  certain  measures  are
expected to be subject to transitional arrangements or to be phased in over time.

The insurance subsidiaries of the Group, the General Insurance of Cyprus Ltd and EuroLife Ltd, comply with
the  requirements  of  the  Superintendent of Insurance including the minimum solvency ratio. The regulated
UCITS management company of the Group, BOC Asset Management Ltd complies with the regulatory capital
requirements  of  the  Cyprus  Securities  and  Exchange  Commission  (CySEC)  laws  and  regulations.  The
regulated  investment  firm  (CIF)  of  the  Group,  The  Cyprus  Investment  and  Securities  Corporation  Ltd
(CISCO) complies with the minimum capital adequacy ratio requirements.  

Additional  information  on  regulatory  capital  is  disclosed  in  'Additional  Risk  and  Capital  Management
Disclosures'  included  in  the  Annual  Financial  Report  and  in  the  'Pillar  III  Disclosures  Report  2021
(unaudited)', which is published on the Group's website.

229

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

50. 

Related party transactions

Related parties of the Group include associates and joint ventures, key management personnel, members of
the Board of Directors and their connected persons.

(a)

Transactions with subsidiary

The  Company  is  the  holding  company  of  the  Group.  The  Company  enters  into  transactions  with  its
subsidiary  in  the  normal  course  of  business.  Balances  and  transactions  between  the  Company  and  its
subsidiaries  are  disclosed  in  Note  16  of  the  Company’s  financial  statements.  Transactions  with  the
subsidiaries have been eliminated on consolidation.

(b)

Associates

The Group provides to and receives from its associates certain banking and financial services. These are not
material  to  the  Group  and  all  the  transactions  are  made  on  normal  business  terms  as  for  comparable
transactions with customers of a similar standing. Additional information is disclosed in Note 52.

(c)

Compensation of the Board of Directors and key management personnel

The  following  disclosures  are  made  in  accordance  with  the  provisions  of  IAS  24  Related  Party  Disclosures
and  sections  305  and  306  of  the  Companies  Act  2014,  in  respect  of  the  compensation  of  the  Board  of
Directors and key management personnel.

Fees  and  emoluments  of  members  of  the  Board  of  Directors  and  other  key  management
personnel

Director emoluments
Executives

Salaries and other short-term benefits

Termination benefits

Employer's contributions

Retirement benefit plan costs

Non-executives

Fees

Total directors' emoluments

Other key management personnel emoluments

Salaries and other short-term benefits

Employer's contributions

Retirement benefit plan costs

Total other key management personnel emoluments

Total

2021
€000

2020
€000

801

-

43

68

912

1,250

2,162

3,234

274

181

3,689

5,851

708

450

49

55

1,262

1,089

2,351

3,363

241

155

3,759

6,110

Fees and benefits are included for the period that they serve as members of the Board of Directors. Other
key  management  personnel  emoluments  are  included  for  the  period  that  they  serve  as  key  management
personnel.

The termination benefits of the executive directors relate to compensation paid to an executive director who
left the Group on 31 October 2020. The retirement benefit plan costs relate to contributions paid for defined
contribution plan.

230

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

50. 

Related party transactions (continued)

Executive Directors
The salaries and other short-term benefits of the Executive Directors are analysed as follows:

Panicos Nicolaou (Chief Executive Officer)

Christodoulos Patsalides (First Deputy Chief Executive Officer - resigned on
31 October 2020)
Eliza Livadiotou (Executive Director Finance & Legacy - appointed on 6
October 2021, following ECB approval)

2021
€000

2020
€000

715

-

86

801

506

202

-

708

The retirement benefit plan costs for 2021 amounting to €68 thousand (2020: €55 thousand) relate to Mr
Panicos  Nicolaou  €61  thousand  (2020:  €40  thousand), Mrs  Eliza  Livadiotou  €7  thousand since  the  date  of
her  appointment  on  6  October  2021  and  for  2020  Dr  Christodoulos  Patsalides  up  to  the  date  of  his
resignation €15 thousand.

Non-executive Directors

Efstratios-Georgios Arapoglou

Arne Berggren

Maksim Goldman

Ioannis Zographakis

Michael Heger

Lyn Grobler

Anat Bar-Gera (resigned on 26 May 2020)

Paula Hadjisotiriou

Maria Philippou

Nicolaos Sofianos (appointed on 26 February 2021, following ECB approval)
Constantine Iordanou (appointed on 29 November 2021, following ECB
approval)

2021
€000

2020
€000

215

113

113

198

113

154

-

119

119

100

6

154

112

117

207

117

135

35

110

102

-

-

1,250

1,089

The fees of the non-executive Directors include fees as members of the Board of Directors of the Company
and its subsidiaries, as well as of committees of the Board of Directors.

Other key management personnel
The  other  key  management  personnel  emoluments  include  the  remuneration  of  the  members  of  the
Executive  Committee  since  the  date  of  their  appointment  to  the  Committee  and  other  members  of  the
management  team  who  report  directly  to  the  Chief  Executive  Officer  or  to  the  Deputy  Chief  Executive
Officer. Mrs Eliza Livadiotou has been appointed as member of the Board of Directors from 6 October 2021
and  her  emoluments  from  that  date  onwards  are  disclosed  within  the  Executive  Directors  emoluments
above.

231

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

50. 

Related party transactions (continued)

(d)

Transactions with Directors and key management personnel

The table below shows the loans and advances, deposits and other credit balances held by the members of
the Board of Directors and key management personnel and their connected persons, as at the balance sheet
date:

Deposits at 31 December
- members of the Board of Directors and other key management personnel

- connected persons

Interest expense on deposits for the year

2021
€000

2020
€000

2,687

2,254

4,941

-

2,017

2,801

4,818

3

The  above  table  does  not  include  year-end balances for members of the Board of Directors and other key
management personnel and their connected persons who resigned during the year. 

Interest  expense  is  disclosed  for  the  period  during  which they were members of the Board of Directors or
served as key management personnel.

Loans to Directors

The following information is presented in accordance with the Companies Act 2014. For the purposes of the
Companies Act 2014 disclosures, ‘Directors’ means the current Board of Directors of the Company and any
past directors who were members of the Board of Directors of the Company during the year. 

All  transactions  with  members  of  the  Board  of  Directors and their connected persons are made on normal
business  terms  as  for  comparable  transactions,  including  interest  rates,  with  customers  of  a  similar  credit
standing. A number of loans and advances have been extended to other key management personnel on the
same  terms  as  those  applicable  to  the  rest  of  the  Group’s  employees  and  their  connected  persons  on  the
same terms as those of customers.

Connected  persons  include  spouses,  minor  children  and  companies  in  which  directors/other  key
management personnel, hold directly or indirectly, at least 20% of the voting shares in a general meeting,
or act as executive director or exercise control of the entities in any way.

Additional to members of the Board of Directors, related parties include entities providing key management
personnel services to the Group.

Directors: There were 12 Directors in office during the year (2020: 11 Directors), four of whom availed of
credit  facilities  (2020:  three  Directors).  Four  of  the  Directors  who  availed  of  credit  Facilities  had  balances
outstanding at 31 December 2021 (2020: two Directors). The balances outstanding are disclosed below. 

Key management personnel: There were 17 key management personnel in office during the year (excluding
Mrs Eliza Livadiotou who was appointed as member of the Board of Directors on 6 October 2021) (2020: 18
key management personnel), 16 of whom availed of credit facilities (2020: 17 key management personnel).
All  of  the  key  management  personnel  who  availed  of  credit  facilities  had  balances  outstanding  at  31
December 2021 and 31 December 2020.

Where no amount is shown in the tables below, this indicates a credit balance, a balance of nil, or a balance
of less than €500. 

The value of arrangements at the beginning and end of the current and preceding financial years as stated
below  in  accordance  with  section  307  of  the  Companies  Act  2014,  expressed  as  a  percentage  of  the  net
assets of the Group at the beginning and end of the current and preceding financial years is less than 1%.

Details  of  transactions  with  the  Directors,  key  management  personnel  and  their  connected  persons  where
indicated, for the years ended 31 December 2021 and 2020 are as follows:

232

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

50. 

Related party transactions (continued)

Board of Directors

Balance as at
1 January

Amounts
advanced
during the
year

Amounts
repaid during
the year

Balance
as at
31 December

Panicos Nicolaou 

€000

€000

€000

€000

Aggregate
maximum
amount
outstanding
during the
year
€000

Unused
credit
facilities

€000

2021
Loans

Overdrafts/ credit cards

2020
Loans

Overdrafts/ credit cards

Eliza
Livadiotou

2021
Loans

Overdrafts/ credit cards

95

2

97

106

1

107

-

n/a

-

n/a

60

n/a

11

n/a

35

3

38

95

2

97

95

4

99

106

2

108

-

45

45

-

46

46

Balance as at
1 January

Amounts
advanced
during the
year

Amounts
repaid during
the year

Balance
as at
31 December

Aggregate
maximum
amount
outstanding
during the
year

Unused
credit
facilities

€000

€000

€000

€000

€000

€000

30

9

39

77

n/a

8

n/a

99

8

107

102

33

135

-

55

55

Balance as at
1 January

Amounts
advanced
during the
year

Amounts
repaid during
the year

Balance
as at
31 December

Christodoulos Patsalides

€000

€000

€000

€000

Aggregate
maximum
amount
outstanding
during the
year
€000

Unused
credit
facilities

€000

2020
Loans

Overdrafts/ credit cards

164

36

200

-

n/a

24

n/a

n/a

n/a

-

n/a

n/a

-

n/a

n/a

-

233

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

50. 

Related party transactions (continued)

Balance as at
1 January

Amounts
advanced
during the
year

Amounts
repaid during
the year

Balance
as at
31 December

Ioannis Zographakis

€000

€000

€000

€000

Aggregate
maximum
amount
outstanding
during the
year
€000

Unused
credit
facilities

€000

2021

Overdrafts/ credit cards

2020

Overdrafts/ credit cards

Nicolaos Sofianos

2021

Overdrafts/ credit cards

1

1

n/a

n/a

n/a

n/a

2

1

4

1

8

9

Balance as at
1 January

Amounts
advanced
during the
year

Amounts
repaid during
the year

Balance
as at
31 December

€000

€000

€000

€000

Aggregate
maximum
amount
outstanding
during the
year
€000

Unused
credit
facilities

€000

1

n/a

n/a

1

5

4

In  addition,  during  the  year  Mrs  Eliza  Livadiotou  was  a  guarantor  for  one  facility  with  a  balance  of  €190
thousand as at 1 January 2021 which was derecognised in the year.

The balances included in the table above include principal and interest. Also, amounts advanced and repaid
are  not  shown  for  overdraft  and  credit  card  facilities  as  these  are  revolving  in  nature.  The  aggregate
maximum amount outstanding includes credit card exposures at the maximum statement balance.

No other Directors had any loan facilities or overdraft/credit card balances with the Group during the year
ended 31 December 2021 (2020: nil).

The aggregate expected credit loss allowance on the above loans and credit facilities is below €5 thousand
as at 31 December 2021. All interest that has fallen due on these loans or credit facilities has been paid. 

During 2021, no Directors resigned from the Board of Directors (2020: two Directors).

Connected persons of the Board of Directors

The  aggregate  of  loans  to  connected  person  of  Directors  in  office  at  31  December  2021,  as  defined  in
section 220 of the Companies Act 2014, are as follows (aggregate of 2 persons; 2020: 1 person):

Balance as at
1 January

Amounts
advanced during
the year

Amounts repaid
during the year

Balance as at
31 December

€000

€000

€000

€000

Aggregate
maximum
amount
outstanding
during
the year
€000

-

1

n/a

n/a

n/a

n/a

1

-

3

3

Panicos Nicolaou

2021

Overdrafts/credit cards

2020

Overdrafts/credit cards

234

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

50. 

Related party transactions (continued)

Eliza Livadiotou

2021
Loans

Overdrafts/credit cards

Balance as at
1 January
(or appointment
date)

Amounts
advanced during
the year

Amounts repaid
during the year

Balance as at
31 December

€000

€000

€000

€000

Aggregate
maximum
amount
outstanding
during the year
€000

91

11

102

-

n/a

11

n/a

83

7

90

91

11

102

The balances included in the table above include principal and interest. Also, amounts advanced and repaid
are  not  shown  for  overdraft  and  credit  card  facilities  as  these  are  revolving  in  nature.  The  aggregate
maximum amount outstanding includes credit card exposures at the maximum statement balance.

The aggregate expected credit loss allowance on the above loans and credit facilities is below €5 thousand
as at 31 December 2021. All interest that has fallen due on these loans or credit facilities has been paid. 

Key management personnel in office during the year (and their connected persons)

Balance as at
1 January

Balances of
key
management
personnel
appointed in
the year

€000

€000

21,398

472

21,870

21,712

515

22,227

-

n/a

-

n/a

Other
movements on
balances of 
key
management
personnel and
their connected
persons during
the year
€000

18,572

n/a

-

n/a

Amounts
advanced during
the year

Amounts repaid
during the year

Balance as at
31 December

Aggregate
maximum
amount
outstanding
during the
year (Since
appointment
date)

€000

€000

€000

€000

25

n/a

236

n/a

311

n/a

1,339

n/a

1,836

453

2,289

21,398

472

21,870

21,398

507

21,905

21,712

515

22,227

2021
Loans

Overdrafts/credit cards

2020
Loans

Overdrafts/credit cards

The balances included in the table above include principal and interest. Also, amounts advanced and repaid
are  not  shown  for  overdraft  and  credit  card  facilities  as  these  are  revolving  in  nature.  The  aggregate
maximum  amount  outstanding  includes  credit  card  exposures  at  the  maximum  statement  balance.  Other
movements on balances of key management personnel and their connected persons during the year relate
mainly to balances of connected entities that ceased to be connected to key management personnel during
the year ended 31 December 2021.

The aggregate expected credit loss allowance on the above loans and credit facilities is below €5 thousand
as at 31 December 2021. All interest that has fallen due on these loans or credit facilities has been paid. 

235

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

50. 

Related party transactions (continued)

Aggregate amounts outstanding at year end and additional transactions

2020
2021
Number of directors

2021
€000

2020
€000

Loans and advances as at 31 December

- Board of Directors

- key management personnel

Connected persons

Interest income for the year

Commission income for the year

Insurance premium income for the year

12

17

9

18

Subscriptions and insurance expenses
for the year
Accruals and other liabilities as at 31 December with entity providing
key management personnel services
Staff costs, consultancy, restructuring and other expenditure with
entity providing key management personnel services

148

2,216

164

2,528

394

1

367

377

98

2,417

19,453

21,968

710

3

257

461

1,199

2,013

9,980

10,087

The  above  table  does  not  include  year-end  balances  for  members  of  the  Board  of  Directors  and  their
connected persons who resigned during the year, nor balances of customers that do not meet the definition
of connected persons as at 31 December 2021.

Interest income and expense are disclosed for the period during which they were members of the Board of
Directors or served as key management personnel.

In addition to loans and advances, there were contingent liabilities and commitments in respect of members
of  the  Board  of  Directors  and  their  connected  persons,  mainly  in  the  form  of  documentary  credits,
guarantees  and  commitments  to  lend,  amounting  to  €133  thousand  as  at  31  December 2021  (2020:  €57
thousand).

There  were  also  contingent  liabilities  and  commitments  to  other  key  management  personnel  and  their
connected persons amounting to €573 thousand as at 31 December 2021 (2020: €3,007 thousand).

The  total  unsecured  amount  of  the  loans  and  advances  and  contingent  liabilities  and  commitments  to
members of the Board of Directors, key management personnel and other connected persons (using forced-
sale  values  for  tangible  collaterals  and  assigning  no  value  to  other  types  of  collaterals)  at  31  December
2021 amounted to €774 thousand (2020: €1,197 thousand).

At  31 December 2021 the Group has a deposit of €2,891 thousand (2020: €4,081 thousand) with Piraeus
Bank  SA,  in  which  Mr  Arne  Berggren  is  a  non-executive  Director.  The  Group  has  also  provided  certain
indemnities to Piraeus Bank SA as part of the disposal of Kyprou Leasing SA in 2015. 

During the year ended 31 December 2021 premiums of €152 thousand (2020: €26 thousand) and claims of
€19  thousand  (2020:  €15  thousand)  were  paid  between  the  members  of  the  Board  of  Directors  of  the
Company and their connected persons and the insurance subsidiaries of the Group.

There  were  no  other  transactions  during  the  year  ended  31  December  2021  and  the  year  ended  31
December  2020  with  connected  persons  of  the  current  members  of  the  Board  of  Directors  or  with  any
members who resigned during the period/year.

236

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

51. 

Group companies

The  main  subsidiary  companies  and  branches  included  in  the  Consolidated  Financial  Statements  of  the
Group,  their  registered  office,  their  activities  and  the  percentage  held  by  the  Company  (directly  or
indirectly) as at 31 December 2021 are:

Company

Registered office

Activities

Percentage
holding
(%)

Bank of Cyprus Holdings Public Limited
Company

Bank of Cyprus Public Company Ltd

EuroLife Ltd

General Insurance of Cyprus Ltd

JCC Payment Systems Ltd

The Cyprus Investment and Securities
Corporation Ltd (CISCO)

BOC Asset Management Ltd

10 Earlsfort Terrace, Dublin 2,
D02 T380, Ireland
51 Stasinos Street, Ayia Paraskevi,
Strovolos, CY-2002, Nicosia,
Cyprus
4 Evrou Street, CY-2003, Strovolos,
Nicosia, Cyprus 
2-4 Themistokli Dervis Street,
CY-1066, Nicosia, Cyprus
1 Stadiou Street, CY-2571, Nisou,
Cyprus
1 Agiou Prokopiou and Poseidonos
Street, CY-2406, Engkomi, Nicosia,
Cyprus

1 Agiou Prokopiou and Poseidonos
Street, CY-2406, Engkomi, Nicosia,
Cyprus

LCP Holdings and Investments Public Ltd

1 Agiou Prokopiou and Poseidonos
Street, CY-2406, Engkomi, Nicosia,
Cyprus

Kermia Ltd

Kermia Properties & Investments Ltd

S.Z. Eliades Leisure Ltd

Auction Yard Ltd

BOC Secretarial Company Ltd

51 Stasinos Street, Ayia Paraskevi,
Strovolos, CY-2002, Nicosia,
Cyprus
51 Stasinos Street, Ayia Paraskevi,
Strovolos, CY-2002, Nicosia,
Cyprus
51 Stasinos Street, Ayia Paraskevi,
Strovolos, CY-2002, Nicosia,
Cyprus
51 Stasinos Street, Ayia Paraskevi,
Strovolos, CY-2002, Nicosia,
Cyprus
51 Stasinos Street, Ayia Paraskevi,
Strovolos, CY-2002, Nicosia,
Cyprus

Bank of Cyprus Public Company Ltd
(branch of BOC PCL)

192 Alexandras Avenue,
11521 Athens, Greece

BOC Asset Management Romania S.A. 

MC Investment Assets Management LLC 

Fortuna Astrum Ltd

Calea Dorobonti 187B, Sector 1,
Bucharest, Romania

19-1 Zvezdnyi building, Moscow,
Russia
Internacionalnih Brigada 69,
11104, Grad Beograd, Serbia

Holding company

Commercial bank

Life insurance

Non-life insurance 

Card processing
transaction services

Investment banking
and brokerage

Management
administration and
safekeeping of UCITS
Units
Investments in
securities and
participations in
companies and
schemes that are
active in various
business sectors and
projects

Property trading and
development

Property trading and
development

Land development and
operation of a golf
resort

Auction company

Secretarial services

Administration of
guarantees and
holding of real estate
properties
Collection of the
existing portfolio of
receivables, including
third party collections
Problem asset
management company
Problem asset
management company

n/a

100

100

100

75

100

100

67

100

100

70

100

100

n/a

100

100

100

237

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

51. 

Group companies (continued)

In  addition  to  the  above  companies,  as  at  31  December  2021  BOC  PCL  had  100%  shareholding  in  the
companies listed below, whose activity is the ownership and management of immovable property:

Cyprus: Hamura Properties Ltd, Noleta Properties Ltd, Tolmeco Properties Ltd, Arlona Properties Ltd, Dilero
Properties Ltd, Ensolo Properties Ltd, Pelika Properties Ltd, Cobhan Properties Ltd, Innerwick Properties Ltd,
Ramendi  Properties  Ltd,  Nalmosa  Properties  Ltd,  Emovera  Properties  Ltd,  Estaga  Properties  Ltd,  Skellom
Properties  Ltd,  Blodar  Properties  Ltd,  Tebane  Properties  Ltd,  Cranmer  Properties  Ltd,  Vieman  Ltd,  Les
Coraux Estates Ltd, Natakon Company Ltd, Oceania Ltd, Dominion Industries Ltd, Ledra Estate Ltd, EuroLife
Properties  Ltd,  Laiki  Lefkothea  Center  Ltd,  Labancor  Ltd,  Joberco  Ltd,  Zecomex  Ltd,  Domita  Estates  Ltd,
Memdes  Estates  Ltd,  Thryan  Properties  Ltd,  Edoric  Properties  Ltd,  Canosa  Properties  Ltd,  Kernland
Properties Ltd, Jobelis Properties Ltd, Melsolia Properties Ltd, Koralmon Properties Ltd, Spacous Properties
Ltd,  Calinora  Properties  Ltd,  Marcozaco  Properties  Ltd,  Soluto  Properties  Ltd,  Solomaco  Properties  Ltd,
Linaland  Properties  Ltd,  Unital  Properties  Ltd,  Neraland  Properties  Ltd,  Wingstreet  Properties  Ltd,  Nolory
Properties  Ltd,  Lynoco  Properties  Ltd,  Fitrus  Properties  Ltd,  Lisbo  Properties  Ltd,  Mantinec  Properties  Ltd,
Colar Properties Ltd, Irisa Properties Ltd, Provezaco Properties Ltd, Hillbay Properties Ltd, Ofraco Properties
Ltd,  Forenaco  Properties  Ltd,  Hovita  Properties  Ltd,  Astromeria  Properties  Ltd,  Regetona  Properties  Ltd,
Arcandello  Properties  Ltd,  Camela  Properties  Ltd,  Fareland  Properties  Ltd,  Barosca Properties  Ltd,  Fogland
Properties  Ltd,  Tebasco  Properties  Ltd,  Homirova  Properties  Ltd,  Valecross  Properties  Ltd, Altco Properties
Ltd,  Olivero  Properties  Ltd,  Jaselo  Properties  Ltd,  Elosa  Properties  Ltd,  Flona  Properties  Ltd,  Toreva
Properties  Ltd,  Resoma  Properties  Ltd,  Mostero  Properties  Ltd,  Helal  Properties  Ltd,  Yossi  Properties  Ltd,
Pendalo  Properties  Ltd,  Frontyard  Properties  Ltd,  Bonsova  Properties  Ltd,  Garmozy  Properties  Ltd,  Palmco
Properties Ltd, Thermano Properties Ltd, Venicous Properties Ltd, Lorman Properties Ltd, Eracor Properties
Ltd,  Rulemon  Properties  Ltd,  Thelemic  Properties  Ltd,  Maledico  Properties  Ltd,  Dentorio  Properties  Ltd,
Valioco  Properties  Ltd,  Bascone  Properties  Ltd,  Balasec  Properties  Ltd,  Bendolio  Properties  Ltd,  Diafor
Properties  Ltd,  Kartama  Properties  Ltd,  Paradexia  Properties  Ltd,  Paramina  Properties  Ltd,  Nouralia
Properties  Ltd,  Resocot  Properties  Ltd,  Soblano  Properties  Ltd,  Talamon  Properties  Ltd,  Weinar  Properties
Ltd,  Zemialand  Properties  Ltd,  Asianco  Properties  Ltd,  Cimonia  Properties  Ltd,  Coeval  Properties  Ltd,
Comenal  Properties  Ltd,  Finevo  Properties  Ltd,  Mazima  Properties  Ltd,  Nesia  Properties  Ltd,  Nigora
Properties  Ltd,  Riveland  Properties  Ltd,  Rosalica  Properties  Ltd,  Secretsky  Properties  Ltd,  Senadaco
Properties Ltd, Tasabo Properties Ltd, Venetolio Properties Ltd, Zandexo Properties Ltd, Flymoon Properties
Ltd, Meriaco Properties Ltd, Odolo Properties Ltd, Calandomo Properties Ltd, Molemo Properties Ltd, Nivamo
Properties  Ltd,  Edilia  Properties  Ltd,  Limoro  Properties  Ltd,  Samilo  Properties  Ltd,  Jalimo  Properties  Ltd,
Sendilo  Properties  Ltd,  Baleland  Properties  Ltd,  Prodino  Properties  Ltd,  Alezia  Properties  Ltd,  Stevolo
Properties Ltd and Zenoplus Properties Ltd.

Romania: Otherland Properties Dorobanti SRL, Green Hills Properties SRL, Imoreth Properties SRL, Inroda
Properties SRL, Zunimar Properties SRL, Allioma Properties SRL and Nikaba Properties SRL.  

Further,  at  31  December  2021  BOC  PCL  had  100%  shareholding  in  Obafemi  Holdings  Ltd,  Stamoland
Properties Ltd, Unoplan Properties Ltd, Petrassimo Properties Ltd and Gosman Properties Ltd. 

The  main  activities  of  the  above  companies  are  the  holding  of  shares  and  other  investments  and  the
provision of services.  

At  31  December  2021  BOC  PCL  had  100%  shareholding  in  BOC  Terra  AIF  V.C.I  Plc  which  is  a  real  estate
alternative investment fund.

At 31 December 2021 BOC PCL had 100% shareholding in the companies listed below which are reserved to
accept property: 

Cyprus: Tavoni  Properties  Ltd,  Amary  Properties  Ltd,  Holstone  Properties  Ltd,  Alepar  Properties  Ltd,
Cramonco  Properties  Ltd,  Monata  Properties  Ltd,  Aktilo  Properties  Ltd,  Aparno  Properties  Ltd,  Enelo
Properties  Ltd,  Stormino  Properties  Ltd,  Lomenia  Properties  Ltd,  Vertilia  Properties  Ltd,  Carilo  Properties
Ltd,  Gelimo  Properties  Ltd,  Rifelo  Properties  Ltd,  Avaleto  Properties  Ltd,  Midelox  Properties  Ltd,  Ameleto
Properties Ltd, Orilema Properties Ltd, Montira Properties Ltd, Larizemo Properties Ltd and Olisto Properties
Ltd.

In addition, BOC PCL holds 100% of the following intermediate holding companies:

Cyprus: Otherland Properties Ltd, Battersee Properties Ltd, Trecoda Properties Ltd, Bonayia Properties Ltd,
Romaland  Properties  Ltd,  Janoland  Properties  Ltd,  Imoreth  Properties  Ltd,  Inroda  Properties  Ltd,  Zunimar
Properties Ltd, Nikaba Properties Ltd, Allioma Properties Ltd, Landanafield Properties Ltd and Hydrobius Ltd. 

238

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

51. 

Group companies (continued)

BOC PCL also holds 100% of the following companies which are inactive:

Cyprus: Birkdale Properties Ltd, Laiki Bank (Nominees) Ltd, Thames Properties Ltd, Folimo Properties Ltd,
Paneuropean Ltd, Philiki Ltd, Nelcon Transport Co. Ltd, Weinco Properties Ltd, Iperi Properties Ltd, Finerose
Properties Ltd, CYCMC II Ltd, CYCMC IV Ltd and Steparco Ltd.

Greece: Kyprou  Zois  (branch  of  EuroLife  Ltd),  Kyprou  Asfalistiki  (branch  of  General  Insurance  of  Cyprus
Ltd), Kyprou Commercial SA and Kyprou Properties SA. 

All  Group  companies  are  accounted  for  as  subsidiaries  using  the  full  consolidation  method.  All  companies
listed above have share capital consisting of ordinary shares.

Restructuring of its investment banking and brokerage activities 

On 19 November 2020, the Group proceeded with a restructuring of its investment banking and brokerage
activities through the acquisition by CISCO of LCP Holdings and Investments Public Ltd and CLR Investment
Fund Public Ltd. This was achieved by an increase in the share capital of CISCO to BOC PCL in exchange of
the shares held by BOC PCL in both companies. In particular, 67% of LCP Holdings and Investments Public
Ltd and 20% in CLR Investment Fund Public Ltd were owned by CISCO as at 31 December 2020. In January
2021, CISCO also proceeded with the acquisition of BOC Asset Management Ltd from BOC PCL. The above
restructuring did not have an impact on the results of the Group.

Dissolution and disposal of subsidiaries

As at 31 December 2021, the following subsidiaries were in the process of dissolution or in the process of
being  struck  off:  Renalandia  Properties  Ltd,  Crolandia  Properties  Ltd,  Fantasio  Properties  Ltd,  Demoro
Properties  Ltd,  Elosis  Properties  Ltd,  Polkima  Properties  Ltd,  Pariza  Properties  Ltd,  Prosilia  Properties  Ltd,
Otoba Properties Ltd, Dolapo Properties Ltd, Nivoco Properties Ltd, Bramwell Properties Ltd, Blindingqueen
Properties  Ltd,  Buchuland  Properties  Ltd,  Fairford  Properties  Ltd,  Salecom  Ltd,  Sylvesta  Properties  Ltd,
Fledgego  Properties  Ltd,  Bocaland  Properties  Ltd,  Tantora  Properties  Ltd,  Selilar  Properties  Ltd,  Cyprialife
Ltd, Imperial Life Assurances Ltd, Philiki Management Services Ltd and Battersee Real Estate SRL. 

Frozenport Properties Ltd, Loneland Properties Ltd, Unknownplan Properties Ltd, BC Romanoland Properties
Ltd,  Mirodi  Properties  Ltd,  Nallora  Properties  Ltd,  Corner  LLC,  Leasing  Finance  LLC,  Omiks  Finance  LLC,
Trecoda Real Estate SRL, Commonland Properties Ltd, Melgred Properties Ltd and Romaland Properties SRL
were dissolved during the year ended 31 December 2021. Global Balanced Fund of Funds Salamis Variable
Capital  Investment  Company  PLC  (formerly  Cytrustees  Investment  Public  Company  Ltd),  Jongeling
Properties Ltd, Kedonian Properties Ltd, Mikosa Properties Ltd, Vemoto Properties Ltd, Subworld Properties
Ltd,  Intelamon  Properties  Ltd,  Rofeno  Properties  Ltd,  Belvesi  Properties  Ltd,  Icazo  Properties  Ltd,  Lasteno
Properties  Ltd,  Orzo  Properties  Ltd,  Andaz  Properties  Ltd,  CYCMC  III  Ltd  and  CLR  Investment  Fund  Public
Ltd and subsequently its indirect holding in CLR's subsidiaries (Europrofit Capital Investors Public Ltd, Axxel
Ventures Ltd and CLR Private Equity Ltd) were disposed of during the year ended 31 December 2021. 

Acquisitions and disposals of subsidiaries

During the years 2021 and 2020 there were no acquisitions of subsidiaries.

During the year ended 31 December 2021, the Group disposed of its 100% shareholding in Global Balanced
Fund of Funds Salamis Variable Capital Investment Company PLC and recorded a loss on disposal of €458
thousand  in  the  consolidated  income  statement  for  the  year  ended  31  December  2021  (Note  11).  In
addition, the Group proceeded with the disposal of its 20% shareholding in CLR Investment Fund Public Ltd
in  October  2021.  The  disposal  resulted  in  a  loss  of  €66  thousand,  which  has  been  recognised  in  the
consolidated income statement for the year ended 31 December 2021 (Note 11).

There were no material disposals of subsidiaries during the year ended 31 December 2020.

239

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

Annual Financial Report 2021

52. 

Investments in associates and joint venture

Carrying value of the investments in associates and joint venture

Percentage
holding
(%)

Type of
investment

2021

€000

Apollo Global Equity Fund of Funds Variable
Capital Investment Company Plc
Aris Capital Management LLC

Rosequeens Properties Limited

Rosequeens Properties SRL

Tsiros (Agios Tychon) Ltd

Fairways Automotive Holdings Ltd

-

30.0

33.3

33.3

50.0

45.0

Associate

Associate

Associate

Associate

Joint Venture

Associate

2020

€000

2,462

-

-

-

-

-

2,462

-

-

-

-

-

-

-

The  carrying  values  of the investments in associates and joint venture are considered to be fully impaired
and their value has been restricted to zero.

Share of pre-tax profit from associates

Apollo Global Equity Fund of Funds Variable Capital Investment Company Plc

2021
€000

2020
€000

137

137

69

69

Apollo Global Equity Fund of Funds Variable Capital Investment Company Plc (Apollo)
In  March  2021  the  Group  completed  the  sale  of  its  entire  holding  of  34.2%  of  the  UCITS  of  Apollo.  The
Group  considered  that  it  exercised  significant  influence  over  Apollo  even  though  no  Board  representation
existed,  because  due  to  its  UCITS holdings, it possessed the power to potentially appoint members of the
Board of Directors. During the year ended 31 December 2021, an amount of €137 thousand was recognised
in the consolidated income statement as the Group's share of profit from Apollo. The loss on the sale of the
investment  in  associate  amounted  to  €97  thousand  and  has  been  recognised  in  'Net  (losses)/gains  on
financial  instrument  transactions  and  disposal/dissolution  of  subsidiaries  and  associates' (Note  11) during
the year ended 31 December 2021.

240

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

53. 

Country by country reporting

Annual Financial Report 2021

Article 89 of CRD IV requires banks to disclose on a consolidated basis the following information for all countries where the Group operates. The table below
provides information on the following items of the Group for year 2021:

Country
Cyprus

Russia

Romania

Greece

Total

Total operating
income/(expense)

Average number
of employees

Profit/(loss)
before tax

€000

€000

Accounting tax
expense/(income)
on profit/(loss)
€000

Corporation tax
paid/(refunded)

Public subsidies
received

€000

€000

547,037

(30)

(518)

3,406

549,895

3,515

4

5

6

3,530

44,099

(5,724)

(942)

(1,313)

36,120

5,535

-

-

(1,933)

3,602

4,031

-

9

(1,974)

2,066

-

-

-

-

-

Total operating income/(expense), profit/(loss) before tax and accounting tax expense/(income) on profit/(loss) are prepared on the same basis as the figures
reported elsewhere in these financial statements.

The activities of Group companies by geographical area are disclosed in Note 51.

Total  operating  income/(expense):  comprises  net  interest  income,  net  fee  and  commission  income,  net  foreign  exchange  gains,  net  gains  on  financial
instrument  transactions,  insurance  income  net  of  claims  and  commissions,  gains/(losses)  from  revaluation  and  disposal  of  investment  properties,
gains/(losses) on disposal of stock of property and other income.

Number of employees: the number of employees has been calculated as the average number of employees, on a quarterly basis, who were employed by the
Group during the year ended 31 December 2021.

Profit/(loss) before tax: profit/(loss) before tax represents profits/(losses) after the deduction of inter-segment revenues/(expenses).

Accounting  tax  expense/(income)  on  profit/(loss):  includes  corporation  tax  and  Cyprus  special  defence  contribution.  Deferred  tax  charge  for  the  year  is
excluded. 

Corporation  tax  paid/(refunded)  includes  actual  payments  made  during  2021  for  corporation  tax  (including  insurance  premium  taxes)  and  Cyprus  special
defence contribution. 

241

BANK OF CYPRUS HOLDINGS GROUP
Notes to the Consolidated Financial Statements

54. 

Events after the reporting period

Ukrainian crisis 

Russia’s invasion of Ukraine on 24 February 2022 has triggered disruptions and uncertainties in the markets
and the global economy, as well as coordinated implementation of sanctions the EU, UK and the U.S., in a
coordinated effort joined by several other countries, imposed against Russia, Belarus and certain regions of
Ukraine and certain Russian entities and nationals. The Group’s policy is to comply with all applicable laws,
including  sanctions  and  export  controls.  At  present,  numerous  complex  regimes  are  developing  rapidly  in
response  to  the  military  conflict  and  the  Group  is  working  carefully  and  assiduously  to  comply  with  all
relevant requirements and to address their potential consequences.

The Group’s direct gross lending risk exposure (including loans and advances to customers classified as held
for sale) to Russia, Ukraine and Belarus was approximately €119 million (net book value of such exposure
at €110 million) across its business divisions as at 31 December 2021, of which €95 million were classified
as performing (the basis of the exposure is expanded compared to the country risk exposure as included in 
Note  45.2  of  the  Consolidated  Financial  Statements  which  is  disclosed  by  reference  to  the  country  of
residency/country  of  registration,  to  also  include  exposures  for  loans  and  advances  to  customers  with
passport of origin in these countries and/or business activities within these countries and/or where the UBO
has  passport  of  origin  or  residency  in  these  countries).  Customer  deposits  related  to  Russian/Ukrainian
customers are disclosed in Note 31 of the Consolidated Financial Statements.

Further, the Group had Rubble denominated loans and advances to banks of approximately €1 million as at
31 December 2021, and amounting to approximately €9 million as at 21 March 2022. Group’s investments
at amortised cost included Euro denominated debt securities of a carrying amount of €21.7 million relating
to debt securities of a European Union country issuer with significant exposure in Russia and Ukraine, which
was reduced by €10 million in March 2022. With respect to derivatives, it is noted that the Group reduced
its  exposure  in  Rubble  denominated  derivatives  to  nil  in  March  2022.  There  were  no  other  investments
relating  to  issuers  with  significant  exposure  to  Russia  and/or  Ukraine.  The Group’s balance sheet as at 31
December  2021  also  included  net  assets  of  approximately  €10  million  held  in  the  Group’s  Russian
subsidiary; forming part of the Group’s overseas legacy operations which are being run down.

Although the Group’s direct exposure to the region is limited, the invasion of Russia to Ukraine could result
in  prolonged/elevated  geopolitical  instability,  trade  restrictions,  disruptions  to  global  supply  chains,
increases  in  energy  prices  with  flow-on  global  inflationary  impacts,  and  a  potential  negative  impact  in  the
domestic, regional and global economy. The potential impacts from the Russian invasion of Ukraine remain
uncertain, including but not limited to, on economic conditions, asset valuations, interest rate expectations
and  exchange  rates.  In  the  event  that  a  significant  decrease  in  the  number  and  volume  of  transactions
occur as a result of the crisis, this may adversely impact transactional net fee and commission income for
the Group, particularly in International Banking Services. 

The Group will continue to closely monitor related effects on its financial position, including estimated direct
and indirect impacts on expected credit loss calculations and on fair value measurement of assets, liabilities
and off-balance sheet exposures as well as impact on operating profit.

Voluntary exit plan by JCC Payment Systems Ltd

In  January  2022,  the  Group’s  subsidiary  company  JCC  Payment  Systems  Ltd  proceeded  with  a  voluntary
exit plan for its employees, with a cost amounting to €2,901 thousand. In total, 14 employees accepted the
voluntary exit plan and are expected to leave the Group by the end of the first half of 2022.

Subordinated Tier 2 Capital Note - January 2017

On  19  January  2022,  BOC  PCL  proceeded  with  the  redemption  of  the  remaining  outstanding  amount  of
Subordinated  Tier  2  Capital  Note  -  January 2017, of  a  total  nominal  value  of  €43  million,  as  disclosed  in 
Note 33.

242

Independent auditors’ report to the members of Bank of Cyprus
Holdings public limited company

Report on the audit of the financial statements

Opinion

In our opinion, Bank of Cyprus Holdings public limited company’s consolidated financial statements and company
financial statements (the “financial statements”):

● give a true and fair view of the group’s and the company’s assets, liabilities and financial position as at 31 December

2021 and of the group’s and the company’s profit and cash flows for the year then ended;

● have been properly prepared in accordance with International Financial Reporting Standards (“IFRSs”) as adopted

by the European Union; and

● have been properly prepared in accordance with the requirements of the Companies Act 2014 and, as regards the

consolidated financial statements, Article 4 of the IAS Regulation.

We have audited the financial statements, included within the Annual Financial Report 2021 (the “Annual Report”), which
comprise:

● the Consolidated and Company Balance Sheets as at 31 December 2021;

● the Consolidated Income Statement and Consolidated and Company Statements of Comprehensive Income for the

year then ended;

● the Consolidated and Company Statements of Cash Flows for the year then ended;

● the Consolidated and Company Statements of Changes in Equity for the year then ended; and

● the notes to the financial statements, which include a description of the significant accounting policies.

Our opinion is consistent with our reporting to the Audit Committee.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (Ireland) (“ISAs (Ireland)”) and
applicable law. Our responsibilities under ISAs (Ireland) are further described in the Auditors’ responsibilities for the
audit of the financial statements section of our report. We believe that the audit evidence we have obtained is sufficient
and appropriate to provide a basis for our opinion.

Independence

We remained independent of the group in accordance with the ethical requirements that are relevant to our audit of the
financial statements in Ireland, which includes IAASA’s Ethical Standard as applicable to listed public interest entities,
and we have fulfilled our other ethical responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by IAASA’s Ethical Standard were
not provided to the group or the company.

Other than those disclosed in note 15 to the financial statements, we have provided no non-audit services to the group or
the company in the period from 1 January 2021 to 31 December 2021.

243

Our audit approach

Overview

Materiality

● €16.5m (2020: €16.5m) - Consolidated financial statements

● Based on c.1% of net assets.

● €14.5m (2020: €13.7m) - Company financial statements

●

Based on c.1% of net assets.

Audit scope

● We audited the complete financial information of Bank of Cyprus public company

limited (pcl), which is the main trading entity of the Group and the only directly
held subsidiary of Bank of Cyprus Holdings public limited company. 

● Our audit scope addressed in excess of 95% of the Group’s revenues, the Group’s

absolute value of underlying profit and the Group’s total assets.

Key audit matters

● Impairment of loans and advances to customers.

● Going concern.

● Litigation provisions and regulatory and other claims.

● Valuation of repossessed properties.

● Privileged user access.

●

Carrying value of investment in Bank of Cyprus pcl (company only).

The scope of our audit

As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial
statements. In particular, we looked at where the directors made subjective judgements, for example in respect of
significant accounting estimates that involved making assumptions and considering future events that are inherently
uncertain. As in all of our audits we also addressed the risk of management override of internal controls, including
evaluating whether there was evidence of bias by the directors that represented a risk of material misstatement due to
fraud.

Key audit matters

Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of
the financial statements of the current period and include the most significant assessed risks of material misstatement
(whether or not due to fraud) identified by the auditors, including those which had the greatest effect on: the overall audit
strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. These matters, and any
comments we make on the results of our procedures thereon, were addressed in the context of our audit of the financial
statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.
This is not a complete list of all risks identified by our audit.

244

Key audit matter

How our audit addressed the key audit matter

Impairment of loans and advances to customers
Refer to Note 2.19 “Impairment of financial assets” within
Note 2 “Summary of significant accounting policies”, Note
5.2 “Calculation of expected credit losses” within Note 5
“Significant and other judgements, estimates and
assumptions”, Note 23 “Loans and advances to customers”
and Note 45 “Risk management - credit risk”.

The Group has developed complex models to calculate
expected credit losses (“ECL”) on its loans and advances to
customers. Impairment provisions are calculated on a
collective basis for portfolios of loans of similar credit risk
characteristics and on an individual basis for loans that are
individually significant or which meet specific criteria
determined by management.

We determined this to be a key audit matter due to the
significant judgement exercised by management and the
complexity in making the estimate including:

● The interpretations and assumptions required to build
the models, including the segmentation employed;

● The allocation of loans and advances to customers
within Stages 1, 2 or 3 including consideration of
relevant overlays, where applicable;

● Identifying ‘Significant Increase in Credit Risk’; and

● The inputs, assumptions and probability weights

assigned to multiple economic scenarios as used by the
Group.

We understood and evaluated the overall control
framework and tested the design and operating
effectiveness of key controls across processes relevant to the
calculation of ECL.  We tested the completeness and
accuracy of data inputs to the ECL model on a sample basis.

We read and considered the minutes of the Joint Audit &
Risk committee meetings where key inputs, assumptions,
adjustments and outcomes were discussed and approved by
the Joint Audit & Risk committee.

We assessed the appropriateness of the key assumptions used
in the methodologies and models developed by the Group
and their compliance with the requirements of IFRS 9.

We assessed the triggers identified by management to
determine the appropriate staging of loans within Stages 1, 2
or 3 and tested, on a sample basis, the criteria used to
allocate loans and advances to customers to Stages 1, 2 or 3
with reference to those triggers. As part of this, we
considered staging overlays, in particular those applied by
management with respect to COVID 19 impacted customers,
where applicable.

We tested, with the assistance of PwC credit risk experts, the
assumptions, inputs and formulas used in the calculation of
collective ECL. This included considering the
appropriateness of model design and challenging the
assumptions used (e.g., Exposure at Default, Loss Given
Default and Probability of Default), and the appropriateness
of the segmentation employed.  We built an ECL calculator
“challenger model’’, on the basis of which an independent
point ECL estimate was developed and compared against the
Group’s own calculation.

We evaluated the Group’s individual assessments for a
sample of  material Stage 3 exposures for compliance with
the Group’s policies, developments during 2021 and
compliance with IFRS 9 requirements; significant data inputs
were tested with reference to appropriate supporting
documentation, such as collateral valuations and Land
Registry records.

We considered the impact on the Group’s ECL charge of
expected realisation through disposals of certain loan
portfolios comprising primarily Stage 3 loans and
determined whether the related ECL charge is reasonable.

We compared, with the assistance of PwC credit risk experts,
the forward-looking macroeconomic assumptions used in the
base, upturn and downturn scenarios to publicly available
information. We also considered the reasonableness of the
downturn and upturn assumptions in conjunction with the
scenario weightings applied by management.

245

 
We evaluated the appropriateness of the Group’s disclosures
particularly in relation to significant judgements and
estimates.

We concluded that the methodologies and judgements used
by management in determining the ECL charge were
reasonable, that the ECL provisions recognised were
reasonable and the disclosures made in relation to these
matters in the consolidated financial statements were
appropriate.

Going concern
Refer to note 3 to the financial statements and pages 293
and 314 in the Corporate Governance report. 

We obtained the Directors’ going concern assessment and
assessed whether events and conditions exist that create
material uncertainty that may cast significant doubt on the
Group’s ability to continue as a going concern.

The Directors have determined that it is appropriate to
prepare the financial statements using the going concern
assumption and that no material uncertainties exist relating
to events or conditions that, individually or collectively, may
cast significant doubt on the Group’s and company’s ability
to continue as a going concern. In making their assessment,
the Directors have considered a period of at least twelve
months from the date of approval of the financial statements.

We considered the Group’s assessment of its capital and
liquidity position at 31 December 2021  including the
improvements noted by management since 31 December
2020. Management has considered two prospective
macroeconomic scenarios and then assessed the resulting
Group capital and liquidity ratios for comparison against
regulatory requirements. The development of these scenarios
requires considerable management judgement. Particular
consideration has been given to assessing any residual
impact of COVID-19 as well as recent geopolitical
developments pertaining to the Russian invasion of Ukraine.

We determined this to be a key audit matter due to the
ongoing focus on the capital adequacy for the Group and the
judgements and assumptions underlying the delivery of the
Group’s Financial Plan.

We read correspondence with the relevant regulators with
regards to regulatory capital and liquidity requirements of
the Group, as well as other correspondence such as the
findings of the ECB’s Supervisory Review and Evaluation
Process (SREP) which determines the Group’s required
Regulatory ratios.

We considered the Group’s 4 year Financial Plan approved by
the Board in February 2022. We compared the Group’s CET1
and other capital and liquidity ratios as included in
management’s going concern assessment versus regulatory
reporting submissions of the Group. 

We evaluated the Group’s assessment of the impact of the
projected macroeconomic scenarios on its liquidity and
capital ratios for the period of assessment. In particular, we: 

●     Considered the Group’s models used to develop

projected future operating results, cash flows and
estimates of assets and liabilities and challenged the
assumptions underlying them by reference to past
experience;

●   Assessed the Group’s development  of alternative
(base and adverse) macroeconomic scenarios by
reference to internal and external forecasts for the
performance of the Cypriot economy over the next
two years.

●     Considered the Group’s estimates with respect to

projected liquidity, in the context of liquidity stress
testing.

●   Assessed the Group’s estimation of the expected

ECL impact on the customer loan portfolio and the
valuation of property assets held as collateral and
their consistency with the macroeconomic scenarios
under consideration.

We evaluated and stress-tested the Group’s assessment of the
possible impact of recent geopolitical developments
pertaining to the Russia Ukraine conflict on the Group’s
forecast capital ratios.

246

 
 
Litigation provisions and regulatory and other claims
Refer to Note 2.36 “Provisions for pending litigation,
claims, regulatory and other matters” within Note 2
“Summary of significant accounting policies”, Note 5.4
“Provisions for pending litigation, claims, regulatory and
other matters” within Note 5 “Significant and other
judgements, estimates and assumptions” and Note 39
“Pending litigation, claims, regulatory and other matters”.

The Group is subject to various legal claims, investigations
and other proceedings. Provisions for pending litigation,
claims, regulatory and other matters amounted to €104m as
at 31 December 2021.

Management together with the Group’s compliance and legal
departments and, where necessary, the risk management
department, review all existing and potential legal cases,
prepare an assessment of potential outcomes for each
individual case and assess the probability of economic
outflow from the Group. 

We have determined this to be a key audit matter as the
recognition and measurement of provisions in respect of
pending litigation, claims, regulatory and other matters
requires a significant level of judgement by management.
The judgements relate to the probability of obligating events
requiring an outflow of resources to settle the obligation and
the estimation of the extent of any related economic outflow. 

We also evaluated the disclosures made in the financial
statements and assessed whether they reflected the basis of
the conclusions of the Directors’ assessment.

We concluded that the judgements made by the Directors in
preparing the financial statements on a going concern basis
were reasonable and the disclosures made in relation to these
matters in the financial statements were appropriate.

We obtained an understanding of and evaluated the design of
controls relevant to the recognition and measurement of
litigation provisions and regulatory and other claims. We
tested the operating effectiveness of controls we wished to
rely on.  

We evaluated a risk based sample of  management’s
assessment of individual cases, including whether an
economic outflow was assessed as probable. We assessed
management’s proposed provisions against information
contained in case files and information obtained from
external legal advisors. Where deemed necessary, we
confirmed case facts and judgements directly with external
legal advisors.

For cases where economic outflow was assessed as probable
by management, and therefore a provision recorded, we
recalculated the provision and performed sensitivity analysis
on key assumptions used by management.

We understood the basis of management’s collective
provisions, in circumstances where these are applied,
assessed the key assumptions used by reference to past
experience and recalculated provisions booked.

We inspected the minutes of meetings of the board of
directors and certain of its committees for evidence of any
unidentified legal cases or relevant developments in current
cases. 

We inspected regulatory correspondence and further
inquired with the compliance department about known
existing circumstances of possible non-compliance with any
regulatory requirements. 

We evaluated whether the disclosures made addressed
significant uncertainties and assessed their adequacy against
the relevant accounting standards for both provisions and
contingencies as at 31 December 2021. 

Based on evidence obtained, while noting the inherent
uncertainty in such matters, we concluded that the recorded
provisions for pending litigation, claims, regulatory and other
matters were reasonable and the disclosures made in relation
to these matters in the consolidated financial statements
were appropriate.

Valuation of repossessed properties
Refer to Note 2.30 “Stock of property”,  within Note 2
“Summary of significant accounting policies”, Note 5.3

We evaluated the overall control framework relevant to
repossessed properties and tested the design and operating
effectiveness of key controls around their valuation.

247

 
 
“Stock of property - estimation of net realisable
value” within Note 5 “Significant and other judgements,
estimates and assumptions” and Note 27 “Stock of
properties”.

The Group has acquired a significant number of properties
as a result of restructuring agreements with customers.
These properties are accounted for as stock of property at
the lower of their cost or net realisable value in accordance
with IAS 2.

Valuations obtained from reputable external valuers are a
key input to determine the appropriate carrying value.

We determined this to be a key audit matter in light of the
large volume of properties held, the carrying value of these
properties of €1,112m at 31 December 2021  and the
uncertainty around market conditions when estimating the
carrying amount.

Privileged user access
Refer to pages 310 to 315 in the Corporate Governance
report.

The Group’s financial reporting is heavily reliant on IT
systems which have been in place for a number of years and
which are inherently complex, thereby creating an elevated
risk to financial reporting.

The Group relies on privileged user access controls which
are critical to ensuring that changes to applications and
underlying data are made in an appropriate manner and to
mitigate the risk of potential fraud or error.

We determined privileged user access to be a key audit
matter as our audit approach relies on IT dependent
controls and data and we performed extensive procedures
due to the nature of the legacy systems in place.

We focused on the key inputs and assumptions underlying
the valuation of the properties accounted for in accordance
with IAS 2.

We evaluated the competence, capability and objectivity of
management’s external experts (property valuers).

For a sample of external valuation reports, we assessed the
methodology and assumptions used with the assistance of
PwC valuation experts.

For a sample of properties acquired, we tested ‘cost’ by
reference to signed ‘debt-for-asset’ agreements entered into
with borrowers, and we tested the ‘net realisable value’ at
year end by reference to external valuation reports.

We performed look-back procedures by comparing the
price achieved for disposals during 2021 to the carrying
values for those assets at 31 December 2020.

We evaluated whether the disclosures address significant
judgements and estimates and assessed their adequacy
against the relevant accounting standards.

We concluded that the judgements and estimates used by
management in determining the carrying amount of
repossessed properties were reasonable and the disclosures
made in relation to these matters in the consolidated
financial statements were appropriate.

With the assistance of PwC IT audit specialists, we obtained
an understanding of the Group’s IT environment and
evaluated and tested the design and operating effectiveness
of those IT General Controls (ITGCs) on IT systems that
support financial reporting. 

Where deficiencies in privileged user access controls were
identified, we sought to identify and test other compensating
controls. Where compensating controls or other mitigating
factors and circumstances were not identified, we performed
additional audit procedures in respect of user access rights.
Specifically, we:

●

●

●

Extracted user access listings directly from the
production environment of relevant IT applications,
along with their supporting IT infrastructure to
validate the completeness of access rights within the
Group’s user access tool that supports  the
management of user access, for the provision,
deprovision, and recertification of privileged access;

Extracted the list of privileged users on the Group’s
data warehouse and considered the appropriateness of
access during 2021; 

Extracted the list of developers from the production IT
systems and release tools for those applications where

248

 
 
 
system functionality is managed in-house and
reviewed the appropriateness of developer access; and

●

Considered the authentication controls of applications
and supporting IT infrastructure to assess compliance
with the Group’s password policy requirements.

After evaluating the results of these additional audit
procedures, where necessary our team performed further
audit procedures such that, we concluded that any residual
audit risk was reduced to an acceptable level.

We evaluated and tested controls over the recoverability
assessment.

We assessed the forecasts of expected cash flows included
in management’s value in use calculations at 31 December
2021 for consistency with the group’s recent trading
performance and detailed Financial Plan. We challenged
the basis on which management projected cash flows for
years after the Financial Plan period and evaluated their
reasonableness by reference to historic performance, future
plans and external data, as appropriate. 

We considered management’s calculation of the Group’s
weighted average cost of capital by reference to external
sources used by management.

We reperformed management’s terminal value calculation
and considered the appropriateness of the long term growth
rate used by reference to external forecasts for the Cypriot
economy as at 31 December 2021.

Carrying value of investment in Bank of Cyprus pcl
(company only)
Refer to Note 2.3 “Investment in subsidiary”  within Note 2
“Summary of significant accounting policies”, Note 3
“Significant accounting estimates, judgements and
assumptions”, Note 7 “Investment in subsidiary” to the
Company financial statements.
As noted in the accounting policies, investment in
subsidiaries is shown at cost in the Company financial
statements unless there is evidence of impairment, in which
case it is shown at cost less impairment.

The carrying value of the investment in subsidiaries
exceeded the market capitalisation of BOCH public limited
company at 31 December 2021. Having completed an
impairment test, the directors determined the recoverable
amount using a value-in-use approach (which is considered
to be higher than fair value less costs to sell)  of the
investment and have booked a partial writeback of previous
impairment provisions in the amount of €50 million.

We considered this to be a key audit matter because of the
judgement associated with the assessment of the
recoverable amount of the investment at 31 December
2021.

We concluded that the impairment assessment in respect of
the investment in Bank of Cyprus pcl and the disclosures
made in the financial statements are reasonable.

How we tailored the audit scope

We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial
statements as a whole, taking into account the structure of the group, the accounting processes and controls, and the
industry in which the group operates.

Bank of Cyprus pcl is the main trading entity of the group and prepares consolidated financial statements which
consolidate all other subsidiaries of the Group. In establishing the overall approach to scoping the group audit
engagement, we determined the type of work that needed to be performed by legal entity.

The Group team was responsible for the scope and direction of the audit. In determining our audit scope, we considered
the nature and extent of audit work that needed to be performed by us, as the Irish Group engagement team and PwC
Cyprus, as component auditors. Where the work was performed by PwC Cyprus component auditors, we determined the
level of involvement the Group team needed to have to be able to conclude whether sufficient appropriate audit evidence
had been obtained as a basis for our opinion on the consolidated financial statements as a whole.

For the consolidated financial statements, an audit of the full financial information of Bank of Cyprus pcl was performed as
this accounts for in excess of 95% of the Group’s revenues, the Group’s absolute value of underlying profit and the Group’s
total assets, respectively.  The nature and extent of audit procedures were determined by our risk assessment.

249

Materiality

The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for
materiality. These, together with qualitative considerations, helped us to determine the scope of our audit and the nature,
timing and extent of our audit procedures on the individual financial statement line items and disclosures and in
evaluating the effect of misstatements, both individually and in aggregate on the financial statements as a whole.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Consolidated financial statements

Company financial statements

Overall materiality

€16.5m (2020: €16.5m).

€14.5m (2020: €13.7m).

How we determined it

c.1% of net assets.

c.1% of net assets.

Rationale for
benchmark applied

Given the volatility in profit / loss before tax
over recent years resulting from elevated
impairment charges and the scale of losses
arising from exceptional activities, we
believe that net assets provide us with a
more appropriate and consistent year on
year basis for determining materiality rather
than profitability.

The Company is a holding company.
Consequently, we consider that net assets is
the most relevant measure to reflect the
nature of its activities and transactions.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above
€800,000 (group audit) (2020: €825,000) and €725,000 (company audit) (2020: €685,000) as well as misstatements
below that amount that, in our view, warranted reporting for qualitative reasons.

Conclusions relating to going concern

Our evaluation of the directors’ assessment of the group and company’s ability to continue to adopt the going concern
basis of accounting included:

● Performing a risk assessment to identify factors that could impact the going concern assessment, including the

impact of Covid-19 and the potential effect of the invasion of Ukraine by Russia.

● Understanding and evaluating the group’s financial forecasts and the group’s stress testing of liquidity and regulatory
capital. In evaluating these forecasts we considered the Group’s financial position, historic performance, its past
record of achieving strategic objectives and management’s assessment of the likely impact that the conflict in Ukraine
may have on financial performance, capital and liquidity for a period of 12 months from the date on which the
financial statements are authorised for issue.

Further detail regarding how our audit addressed Going concern risks is included in our Key Audit Matters table above.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions
that, individually or collectively, may cast significant doubt on the group’s or the company’s ability to continue as a going
concern for a period of at least twelve months from the date on which the financial statements are authorised for issue.

In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in
the preparation of the financial statements is appropriate.

However, because not all future events or conditions can be predicted, this conclusion is not a guarantee as to the group’s
or the company’s ability to continue as a going concern.

In relation to the company’s reporting on how they have applied the UK Corporate Governance Code, we have nothing
material to add or draw attention to in relation to the directors’ statement in the financial statements about whether the
directors considered it appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant
sections of this report.

Reporting on other information

The other information comprises all of the information in the Annual Report other than the financial statements and our
auditors’ report thereon. The directors are responsible for the other information. Our opinion on the financial statements

250

does not cover the other information and, accordingly, we do not express an audit opinion or, except to the extent
otherwise explicitly stated in this report, any form of assurance thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing
so, consider whether the other information is materially inconsistent with the financial statements or our knowledge
obtained in the audit, or otherwise appears to be materially misstated. If we identify an apparent material inconsistency or
material misstatement, we are required to perform procedures to conclude whether there is a material misstatement of the
financial statements or a material misstatement of the other information. If, based on the work we have performed, we
conclude that there is a material misstatement of this other information, we are required to report that fact. We have
nothing to report based on these responsibilities.

With respect to the Directors’ Report, we also considered whether the disclosures required by the Companies Act 2014
(excluding the information included in the “Non Financial Statement” as defined by that Act on which we are not required
to report) have been included.

Based on the responsibilities described above and our work undertaken in the course of the audit, ISAs (Ireland), the
Companies Act 2014 (CA14) and require us to also report certain opinions and matters as described below (required by
ISAs (Ireland) unless otherwise stated).

Directors’ Report

● In our opinion, based on the work undertaken in the course of the audit, the information given in the Directors’

Report (excluding the information included in the “Non Financial Statement” on which we are not required to
report) for the year ended 31 December 2021 is consistent with the financial statements and has been prepared in
accordance with the applicable legal requirements. (CA14)

● Based on our knowledge and understanding of the group and company and their environment obtained in the
course of the audit, we did not identify any material misstatements in the Directors’ Report (excluding the
information included in the “Non Financial Statement” on which we are not required to report). (CA14)

Corporate governance statement

● In our opinion, based on the work undertaken in the course of the audit of the financial statements,

−

−

the description of the main features of the internal control and risk management systems in relation to the

financial reporting process; and

the information required by Section 1373(2)(d) of the Companies Act 2014;

included in the Corporate Governance Statement, are consistent with the financial statements and have been
prepared in accordance with section 1373(2) of the Companies Act 2014. (CA14)

● Based on our knowledge and understanding of the company and its environment obtained in the course of the audit
of the financial statements, we have not identified material misstatements in the description of the main features of
the internal control and risk management systems in relation to the financial reporting process and the information
required by section 1373(2)(d) of the Companies Act 2014 included in the Corporate Governance Statement. (CA14)

●

In our opinion, based on the work undertaken during the course of the audit of the financial statements, the
information required by section 1373(2)(a),(b),(e) and (f) of the Companies Act 2014 and regulation 6 of the
European Union (Disclosure of Non-Financial and Diversity Information by certain large undertakings and groups)
Regulations 2017 is contained in the Corporate Governance Statement. (CA14)

The directors’ assessment of the prospects of the group and of the principal risks that would threaten
the solvency or liquidity of the group
As a result of the directors’ voluntary reporting on how they have applied the UK Corporate Governance Code (the
“Code”), under ISAs (Ireland) we are required to report to you if we have anything material to add or to draw attention to
regarding:

● The directors’ confirmation on page 293 of the Annual Report that they have carried out a robust assessment of the
principal risks facing the group, including those that would threaten its business model, future performance,
solvency or liquidity.

● The disclosures in the Annual Report that describe those risks and explain how they are being managed or

●

mitigated.
The directors’ explanation on page 33 of the Annual Report as to how they have assessed the prospects of the group,
over what period they have done so and why they consider that period to be appropriate, and their statement as to

251

whether they have a reasonable expectation that the group will be able to continue in operation and meet its
liabilities as they fall due over the period of their assessment, including any related disclosures drawing attention to
any necessary qualifications or assumptions.

Other Code provisions
As a result of the directors’ voluntary reporting on how they have applied the Code, we are required to report to you if, in
our opinion:

● The statement given by the directors on page 313 that they consider the Annual Report taken as a whole to be fair,

balanced and understandable and provides the information necessary for the members to assess the group’s and
company’s position and performance, business model and strategy is materially inconsistent with our knowledge of
the group and company obtained in the course of performing our audit.

● The section of the Annual Report on pages 310-315  describing the work of the Audit Committee does not

appropriately address matters communicated by us to the Audit Committee.

We have nothing to report in respect of this responsibility.

Responsibilities for the financial statements and the audit

Responsibilities of the directors for the financial statements

As explained more fully in the Statement of Directors’ Responsibilities set out on pages 50 and 51, the directors are
responsible for the preparation of the financial statements in accordance with the applicable framework and for being
satisfied that they give a true and fair view.

The directors are also responsible for such internal control as they determine is necessary to enable the preparation of
financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s and the company’s ability to
continue as a going concern, disclosing as applicable, matters related to going concern and using the going concern basis of
accounting unless the directors either intend to liquidate the group or the company or to cease operations, or have no
realistic alternative but to do so.

Auditors’ responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material
misstatement, whether due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable
assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (Ireland) will
always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered
material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users
taken on the basis of these financial statements.

Our audit testing might include testing complete populations of certain transactions and balances, possibly using data
auditing techniques. However, it typically involves selecting a limited number of items for testing, rather than testing
complete populations. We will often seek to target particular items for testing based on their size or risk characteristics. In
other cases, we will use audit sampling to enable us to draw a conclusion about the population from which the sample is
selected.

A further description of our responsibilities for the audit of the financial statements is located on the IAASA website at:

https://www.iaasa.ie/getmedia/b2389013-1cf6-458b-9b8f-a98202dc9c3a/Description_of_auditors_responsibilities_for
_audit.pdf

This description forms part of our auditors’ report.

Use of this report

This report, including the opinions, has been prepared for and only for the company’s members as a body in accordance
with section 391 of the Companies Act 2014 and for no other purpose. We do not, in giving these opinions, accept or
assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it
may come save where expressly agreed by our prior consent in writing.

252

Other required reporting

Companies Act 2014 opinions on other matters

● We have obtained all the information and explanations which we consider necessary for the purposes of our audit.
● In our opinion the accounting records of the company were sufficient to permit the company financial statements to

be readily and properly audited.

● The company financial statements are in agreement with the accounting records.

Other exception reporting

Directors’ remuneration and transactions

Under the Companies Act 2014 we are required to report to you if, in our opinion, the disclosures of directors’
remuneration and transactions specified by sections 305 to 312 of that Act have not been made. We have no exceptions to
report arising from this responsibility.

Prior financial year Non Financial Statement

We are required to report if the company has not provided the information required by Regulation 5(2) to 5(7) of the
European Union (Disclosure of Non-Financial and Diversity Information by certain large undertakings and groups)
Regulations 2017 in respect of the prior financial year. We have nothing to report arising from this responsibility.

Prior financial year Remuneration Report

We are required to report if the company has not provided the information required by Section 1110N of the Companies
Act 2014 in respect of the prior financial year. We have nothing to report arising from this responsibility.

Appointment

We were appointed by the directors on 2 April 2019 to audit the financial statements for the year ended 31 December 2019
and subsequent financial periods. The period of total uninterrupted engagement is 3 years, covering the years ended 31
December 2019 to 31 December 2021.

Kevin Egan
for and on behalf of PricewaterhouseCoopers
Chartered Accountants and Statutory Audit Firm
Dublin
29 March 2022

253

Company Financial Statements  2021 

254 

 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY 
Company Financial Statements - Contents 
for the year ended 31 December 2021 

Contents 

Company Statement of Comprehensive Income  

Company Balance Sheet 

Company Statement of Changes in Equity 

Company Statement of Cash Flows 

Page 

 256 

 257 

 258 

 259 

Notes to the Company Financial Statements                                                                      260-270 

255 

 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
27,500 

- 

27,500 

3,515 

31,015 

(3,618) 

27,397 

- 

(18) 

- 

BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY 
Company Statement of Comprehensive Income 
for the year ended 31 December 2021  

Notes 

2021 

€000 

2020 

€000 

Income 

Income from equity instruments  

Income from debt instruments 

Total income from investments 

Other income 

Total income 

Administrative and other operating expenses 

8 

8 

4 

5 

27,500 

13,778 

41,278 

6,794 

48,072 

(4,185) 

43,887 

Interest expense on loan stock 

13 

(14,075) 

Finance costs 

Credit losses of financial instruments 

Reversal of impairment/(impairment) 
of investment in subsidiary 

Profit/(loss) before tax 

Tax 

Profit/(loss) after tax for the year  

Other comprehensive income (OCI) 

8 

7 

6 

(19) 

(1,136) 

50,000 

      (252,000) 

78,657 

(224,621) 

- 

- 

78,657 

(224,621) 

OCI not to be reclassified in the income statement in 
subsequent periods 

Fair value reserve (equity instruments) 

Net gains/(losses) on investments in equity instruments 
measured at fair value through OCI (FVOCI) 

Total OCI not to be reclassified in the income statement 
in subsequent periods 

8 

27,205 

(28,829) 

27,205 

(28,829) 

Other comprehensive income/(loss) for the year 

27,205 

(28,829) 

Total comprehensive income/(loss) for the year 

105,862 

(253,450) 

The notes on pages 260 to 270 form an integral part of these Company financial statements. 

256 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY 

     Company Statement of Changes in Equity 

for the year ended 31 December 2021  

Share  
capital 
(Note 11) 

Share 
premium 
(Note 11) 

Retained  
earnings 
(Note 12) 

Financial 
instruments 
fair value 
reserve 
(Note 8)  

Total equity 
attributable to 
the owners of 
the Company 

Other equity 
instruments (Note 
11) 

Total  
equity 

€000 

€000 

€000 

€000 

€000 

€000 

€000 

Balance at 1 January 2020 

44,620  1,294,358 

293,048 

19,558 

1,651,584 

220,000 

1,871,584 

Loss after tax for the year 

Other comprehensive loss after tax for the year 

Total comprehensive loss after tax for the year 

Payment of coupon to AT1 holders (Note 11) 

Reduction of share premium 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(224,621) 

- 

(224,621) 

- 

(28,829) 

(28,829) 

(224,621) 

(28,829) 

(253,450) 

(27,500) 

(700,000) 

700,000 

- 

- 

(27,500) 

- 

- 

- 

- 

- 

- 

(224,621) 

(28,829) 

(253,450) 

(27,500) 

- 

Balance at 31 December 2020/1 January 2021 

44,620 

594,358 

740,927 

(9,271) 

1,370,634 

220,000 

1,590,634 

Profit after tax for the year 

Other comprehensive profit after tax for the year 

Total comprehensive profit after tax for the year 

Payment of coupon to AT1 holders (Note 11) 

Special defence contribution on deemed dividend 
distribution  
Total transactions with owners 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

78,657 

- 

- 

27,205 

78,657 

27,205 

78,657 

27,205 

105,862 

(27,500) 

(82) 

(27,582) 

- 

- 

- 

(27,500) 

(82) 

(27,582) 

- 

- 

- 

- 

- 

- 

78,657 

27,205 

105,862 

(27,500) 

(82) 

(27,582) 

Balance at 31 December 2021 

44,620 

594,358 

792,002 

17,934 

1,448,914 

220,000 

1,668,914 

The notes on pages 260 to 270 form an integral part of these Company financial statements. 

258 

 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY 

     Company Statement of Cash Flows 

for the year ended 31 December 2021  

Cash flows from operating activities 

Profit/(loss) before tax 

Adjustments for: 

Income from equity instruments 

Income from debt instruments 

Credit losses of other financial instruments 

Interest expense on loan stock 

(Reversal of impairment)/impairment of investment in 
subsidiary 

Changes in working capital: 

Other assets 

Receivables from related parties 

Other payables 

Payables to related parties 

Tax paid 

Net cash from operating activities 

Cash flows from investing activities 

Income received from equity instruments 

Purchase of debt instruments 

Income received from debt instruments 

Net cash (used)/from investing activities 

Cash flows from financing activities 

Payment of AT1 coupon 

Payment of interest on loan stock 

Net proceeds from issuance of loan stock (net of costs) 

Notes 

2021 

€000 

2020 

€000 

78,657 

(224,621) 

(27,500) 

(27,500) 

(13,778) 

1,136 

14,075 

- 

- 

- 

(50,000) 

252,000 

2,590 

(121) 

(10) 

(33) 

(32) 

- 

(82) 

2,433 

328 

(302) 

230 

(130) 

- 

5 

27,500 

27,500 

(300,000) 

9,966 

- 

- 

(262,534) 

27,500 

(27,500) 

(27,500) 

(9,966) 

297,552 

- 

- 

8 

8 

8 

13 

7 

10 

14 

8 

8 

11 

13 

Net cash from/(used in) financing activities 

260,086 

(27,500) 

Net (decrease)/increase in cash and cash equivalents 

(15) 

5 

Cash and cash equivalents: 

At beginning of the year 

At end of the year 

9 

(127) 

(142) 

(132) 

(127) 

The notes on pages 260 to 270 form an integral part of these Company financial statements. 

259 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY                                                                                         
Notes to the Company Financial Statements 

1. 

Corporate information  

Bank of Cyprus Holdings Public Limited Company (the ‘Company’) was incorporated in Ireland on 11 July 2016, 
as  a  public  limited  company  under  company  number  585903  in  accordance  with  the  provisions  of  the 
Companies  Act  2014  of  Ireland  (Companies  Act  2014).  Its  registered  office  is  10  Earlsfort  Terrace,  Dublin  2, 
D02 T380, Ireland.  

The  Company  owns  100%  of  the  share  capital  of  Bank  of  Cyprus  Public  Company  Limited  (BOC  PCL)  whose 
principal  activities,  together  with  BOC  PCL’s  subdiairies,  involve  the  provision  of  banking,  financial  services, 
insurance services and management and disposal of property predominately acquired in exchange of debt.  The 
Board  of  Directors  does  not  expect  that  the  Company’s  activities  will  change  in  the  foreseeable  future.  The 
Company is tax resident in Cyprus. 

The  Bank  of  Cyprus  Holdings  Group  (the  ‘Group’)  comprises  the  Company,  its  subsidiary  BOC  PCL  and  the 
subsidiaries of BOC PCL. 

The shares of the Company are listed and trading on the London Stock Exchange (LSE) and the Cyprus Stock 
Exchange (CSE). 

The  Company  financial  statements  are  available  at  the  Company’s  registered  office  (at  10  Earlsfort  Terrace, 
Dublin  2,  D02  T380,  Ireland)  and  on  the  Group’s  website  http://www.bankofcyprus.com  (Group/Investor 
Relations/Financial Results). 

Company Financial statements 
The  Company  financial  statements  for  the  year  ended  31  December  2021  were  authorised  for  issue  by  a 
resolution  of  the  Board  of  Directors  on  29  March  2022.  The  Company  also  issues  consolidated  financial 
statements which are available at the Company’s registered office and on the Group’s website. 

The  Company  financial  statements  are  originally  issued  in  English.  The  Greek  translation  of  the  Company 
financial  statements  will  be  available  on  the  Group’s  website  from  30  March  2022.  In  case  of  a  difference  or 
inconsistency between the English document and the Greek document, the English document prevails. 

2. 

Summary of significant accounting policies 

2.1   

Basis of preparation 

The  Company  financial  statements  have  been  prepared  in  accordance  with  International  Financial  Reporting 
Standards  (IFRSs)  as  adopted  by  the  European  Union  (EU)  and  with  those  parts  of  the  Companies  Act  2014 
applicable to companies reporting under IFRSs.  

Presentation of the Company financial statements 
The  Company  financial  statements  are  presented  in  Euro  (€)  and  all  amounts  are  rounded  to  the  nearest 
thousand,  except  where  otherwise  indicated.    A  comma  is  used  to  separate  thousands  and  a  dot  is  used  to 
separate decimals. 

2.2   

Going concern 

The going concern assessment of the Company is consistent with the going concern assessment of the Group, 
which  is  presented  in  Note  3  of  the  consolidated  financial  statements  of  the  Group  for  the  year  ended  31 
December 2021. 

2.3 

Changes in accounting policies and disclosures 

The accounting policies adopted in preparing the financial statements of the Company are consistent with those 
adopted  in  preparing  the  consolidated  financial  statements  of  the  Group,  a  summary  of  which  is presented  in 
Note 2 of the consolidated financial statements of the Group for the year ended 31 December 2021.  

In addition, the following policies are applied: 

Investment in subsidiary  
The investment in subsidiary is measured at cost less impairment.   

260 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY                                                                                         
Notes to the Company Financial Statements 

2. 

2.3 

Summary of significant accounting policies (continued) 

Changes in accounting policies and disclosures (continued) 

Investment in subsidiary (continued) 

The  Company  periodically  evaluates  the  recoverability  of  the  investment  in  subsidiary  whenever  indicators  of 
impairment are present. Indicators of impairment include such items as declines in revenues, earnings or cash 
flows of the subsidiary or material adverse changes in the economic or political stability of the country in which 
the  subsidiary  operates,  which  may  indicate  that  the  carrying  amount  of  the  subsidiary  is  not  recoverable.  If 
facts and circumstances indicate that the investment in subsidiary may be impaired, the Company determines 
the recoverable amount of the investment in subsidiary as the higher of its fair value less costs to sell and its 
value-in-use. Value-in-use is calculated by estimating the future cash inflows and outflows to be derived from 
continuing use of the asset and applying the appropriate discount rate.  

If the recoverable amount is lower than the carrying value of the subsidiary, an impairment loss is recognised 
equal  to  the  excess  of  the  carrying  value  over  the  recoverable  amount.  In  the  cases  where  the  recoverable 
amount  is  higher  than  the  carrying  value  of  the  subsidiary,  that  increase  is  recognised  by  the  Company  as  a 
reversal  of  the  impairment  loss  recognised  in  prior periods,  to  the  extent  that  the  increased  carrying  amount 
attributable  to  the  reversal  of  the  impairment  does  not  exceed  the  carrying  amount  that  would  have  been 
determined had no impairment loss been recognised in prior years. 

Further details on the determination of the recoverable amount of the investment in subsidiary are disclosed in 
Note 7. 

The accounting policies adopted are consistent with those of the previous financial year, except for the adoption 
of  new  and  amended  standards  and  interpretations  as  explained  in  Note  2.2  of  the  consolidated  financial 
statements of the Group for the year ended 31 December 2021, which did not have an effect on the Company 
financial statements. 

3. 

Significant accounting estimates, judgements and assumptions  

The  preparation  of  the  Company  financial  statements  requires  the  Company’s  Board  of  Directors  and 
management to make judgements, estimates and assumptions that can have a material impact on the amounts 
recognised in the Company financial statements and the accompanying disclosures, as well as the disclosures of 
contingent liabilities.  Uncertainty about these assumptions and estimates could result in outcomes that require 
a  material  adjustment  to  the  carrying  amount  of  assets  or  liabilities  affected  in  future  periods.  The  Board  of 
Directors has made the following judgements and estimations: 

Fair value of investments 

The  best  evidence  of  fair  value  is  a  quoted  price  in  an  actively  traded  market.  If  the  market  for  a  financial 
instrument is not active, a valuation technique is used.  The majority of valuation techniques employed by the 
Company  use  only  observable  market  data  and  so  the  reliability  of  the  fair  value  measurement  is  relatively 
high. 

However, certain financial instruments are valued on the basis of valuation techniques that feature one or more 
significant  inputs  that  are  not  observable.  Valuation  techniques  that  rely  on  non-observable  inputs  require  a 
higher level of management judgement to calculate a fair value than those based wholly on observable inputs. 

Valuation  techniques  used  to  calculate  fair  values  include  comparisons  with  similar  financial  instruments  for 
which market observable prices exist, discounted cash flow analysis and other valuation techniques commonly 
used  by  market  participants.  Valuation  techniques  incorporate  assumptions  that  other  market  participants 
would use in their valuations, including assumptions about interest rate yield curves, exchange rates, volatilities 
and default rates.  When valuing instruments by reference to comparable instruments, management takes into 
account the maturity, structure and rating of the instrument with which the position held is being compared. 

The  Company  only  uses  models  with  unobservable  inputs  for  the  valuation  of  certain  unquoted  equity 
investments.  In these cases, estimates are made to reflect uncertainties in fair values resulting from a lack of 
market  data  inputs,  for  example,  as  a  result  of  illiquidity  in  the  market.  Inputs  into  valuations  based  on 
unobservable  data  are  inherently  uncertain  because  there  is  little  or  no  current  market  data  available  from 
which  to  determine  the  level  at  which  an  arm’s  length  transaction  would  occur  under  normal  business 
conditions.  Unobservable inputs are determined based on the best information available. 

Further details on the Company’s fair value of assets and liabilities are disclosed in Note 15. 

261 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY                                                                                         
Notes to the Company Financial Statements 

3. 

Significant accounting estimates, judgements and assumptions (continued) 

Impairment review of its subsidiary undertaking 

The  Company  carries  its  investment  in  its  subsidiary  undertaking  at  cost  and  reviews  whether  there  is  any 
indication  of  impairment  at  each  reporting  date.  Impairment  testing  involves comparing  the  carrying  value  of 
the investment to its recoverable amount. The recoverable amount is the higher of the investment’s fair value 
or its value-in-use. If the recoverable amount is higher than the carrying value of the investment, that increase 
is recognised by the Company as a reversal of the impairment loss recognised in prior periods as explained in 
Note  2.3.  Further  details  on  the  Company’s  key  estimates  for  the  recoverable  amount  of  the  investment  in 
subsidiary are disclosed in Note 7. 

4. 

Other income 

Management consultancy services (Note 16 (ii)) 

Reimbursement of expenses and fees (Note 16 (ii)) 

5. 

Administrative and other operating expenses 

Directors’ fees (Note 16 (iv)) 

Insurance 

Consultancy and other professional fees  

Stock exchange fees 

Audit fees 

Other expenses 

2021 

€000 

2020 

€000 

1,310 

5,484 

6,794 

1,138 

2,377 

3,515 

2021 

€000 

2020 

€000 

1,250 

1,805 

668 

287 

243 

(68) 

4,185 

1,089 

1,544 

410 

283 

231 

61 

3,618 

Audit  fees  above  include  fees  to  the  statutory  auditor  (PwC  Ireland)  of  €30  thousand  (excluding  VAT)  for  the 
audit of the Company financial statements (2020: €30 thousand excluding VAT) and €100 thousand (excluding 
VAT)  for  the  audit  of  the  Company  consolidated  financial  statements  (2020:  €100  thousand  excluding  VAT). 
The consultancy and other professional fees above do not include any fees charged by the Company’s statutory 
auditors.  

The Company did not employ any staff during the years 2021 and 2020.  

6. 

Tax 

The  reconciliation  between  the  income  tax  expense  and  the  profit/(loss)  before  tax  as  estimated  using  the 
current income tax rates is set out below: 

Profit/(loss) before tax 

2021 

€000 

2020 

€000 

78,657 

(224,621) 

Income tax at the normal tax rates in Cyprus 

9,832 

(28,078) 

Income tax effect of: 

-  expenses not deductible for income tax purposes  

-  income not subject to income tax 

541 

(10,373) 

- 

31,830 

(3,752) 

- 

Income tax in Cyprus is calculated at the rate of 12.5% on taxable income (2020: 12.5%).  

262 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY                                                                                         
Notes to the Company Financial Statements 

7. 

Investment in subsidiary 

1 January 

Reversal of impairment/(impairment) of investment in 
subsidiary 

31 December 

2021 

€000 

2020 

€000 

1,380,000 

1,632,000 

50,000 

(252,000) 

1,430,000 

1,380,000 

The  investment  in  subsidiary  represents  a  100%  investment  in  the  share  capital  of  BOC  PCL,  a  company 
registered in Cyprus and its activities are presented in Note 1.  Its registered office is at 51 Stassinos Street, 
2002, Strovolos, Nicosia, Cyprus.  

As  at  31  December  2021,  the  Company  performed  an  assessment  of  the  carrying  value  of  the  investment  in 
subsidiary resulting in a partial reversal of previously recognised impairment loss of €50,000 thousand (2020: 
impairment charge of €252,000 thousand).   

The  assessment  involved  the  determination  of  the  recoverable  amount  of  the  investment  in  subsidiary  as the 
higher of its fair value less costs to sell and the value-in-use (VIU). While the recoverable amount based on the 
VIU exceeds market capitalisation at 31 December 2021, the depressed share price is the result of the overall 
subdued banking environment in which the entity currently operates, along with various entity-specific factors 
that affect the liquidity of the shares. Compared with 31 December 2020, the VIU exceeded the carrying value 
by  €50,000  thousand.  The  increase  in  VIU  was  principally  due  to  the  impact  from  BOC  PCL’s  actual 
performance, which was better than earlier estimates, revisions to management's best estimates of BOC PCL’s 
future earnings in the short to medium term, and the net impact of revisions to certain long-term assumptions. 

In future periods, the VIU may increase or decrease depending on the effect of changes to model inputs. The 
main model inputs are described below and are based on factors observed at year-end. The factors that could 
result in a change in the VIU and an impairment include a short-term underperformance by BOC PCL, a change 
in  regulatory  capital  requirements  or  an  increase  in  uncertainty  regarding  the  macroeconomic  conditions  and 
future performance of BOC PCL’s resulting in a lower forecast of future asset growth or profitability. An increase 
in the discount rate could also result in a reduction of VIU and an impairment.  

At the point where the carrying value exceeds the VIU, impairment would be recognised.  

To determine the VIU of the investment in subsidiary, the future cash flows to be derived from continuing use 
of the asset were estimated with the use of a dividend discount model, which was based on the financial plan 
approved  by  the  Board  up  to  2025  and  projections  beyond  2025  until  2029  were  extrapolated.  The  key 
assumptions and factors taken into consideration include: 

-  Forecasted  net  lending  growth,  forecasted  increase  in  non-interest  income  which  is  based  on  historical 
experience of the Group, strategic priorities and direction and extrapolated in the later years considering the 
macroeconomic forecasts as well as key KPIs of the Group. 

-  Impairment  charge  based  on  historical  experience  and  forecasted  general  macroeconomic  outlook.  NPE 

expected coverage ratio is also considered.  

-  Operating  cost  is  impacted  by  cost  saving  initiatives  and  envisaged  operating  model.  For  period  beyond 
2025  this  takes  into  consideration  projected  macroeconomic  variables  such  as  CPI  and  maintain  a 
reasonable cost to income ratio. 

-  Deposits projections and issuances/redemptions based on the liquidity funding needs of the Groups as well 

as projected MREL requirements. 

-  Capital  requirements:  This  was  based  on  the  current  minimum  regulatory  requirements,  incorporating 
known  changes  such  as  the  phasing-in  of  the  O-SII  buffer  after  which  has  assumed  to  remain  the  same 
throughout  the  period,  and  incorporating  an  additional  capital  cushion  over  the  minimum  capital 
requirements.  

The assumptions are based on both internal and external information including the Group’s actual and historic 
performance, the key objectives of the Group’s strategy as well as the macroeconomic environment in Cyprus. 
From year 2030 onwards, a terminal growth rate has been assumed in the valuation. Growth rate is determined 
by reference to long-term economic growth, taking into consideration both Cyprus GDP growth projections and 
brokers  consensus.  A  long-term  growth  rate  of  2%  (2020:2%)  was  used,  and  does  not  exceed  the  relevant 
long-term average growth rate of the economy in which it operates.   

263 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY                                                                                         
Notes to the Company Financial Statements 

7. 

Investment in subsidiary (continued) 

An  appropriate  discount  rate  has  been  applied  which  reflects  the  estimated  cost  of  equity  of  11.5%  (2020: 
11.5%) determined on the basis of CAPM model and brokers’ consensus, which take into consideration various 
risks.   

The  impact  of  changes  in  the  growth  rate  and  the  discount  rate  by  reference  to  the  carrying  value  of  the 
investment has been assessed by the Management: 
-  An  increase  of  1%  in  the  discount  rate  would  result  in  an  additional  €173,000  thousand  (2020:  €184,000 

thousand) impairment; 

-  A  decrease  of  1%  in  the  discount  rate  would  result  in  an  additional  reversal  of  impairment  by  €217,000 

thousand (2020: €231,000 thousand); 

-  An  increase  of  1%  in  the  long  term  growth  rate  would  result  in  an  additional  reversal  of  impairment  by 

€29,000 thousand (2020: €31,000 thousand);  

-  A  decrease  of  1%  in  the  long  term  growth  rate  would  result  in  an  additional  €23,000  thousand  (2020: 

€25,000 thousand) impairment; 

8. 

Investments 

Equity instruments at fair value through other comprehensive 
income (Note 16 (vi)) 

Debt instruments measured at amortised cost (Note 16 (vii)) 

2021 

€000 

2020 

€000 

237,934 

210,729 

302,676 

540,610 

- 

210,729 

Equity instruments 
In  December  2018,  the  Company  issued  €220,000  thousand  of  Fixed  Rate  Reset  Perpetual  Additional  Tier  1 
Capital Securities (AT1) (Note 11). On the same date, the Company and  BOC PCL entered into an agreement 
pursuant to which the Company on-lent to BOC PCL the entire €220,000 thousand proceeds of the issue of the 
AT1 (the loan, the ‘AT1 Loan’) on terms substantially identical to the terms and conditions of the AT1 issued by 
the Company. The AT1 Loan constitutes an unsecured and subordinated obligation of BOC PCL. The interest is 
at  12.50%  and  is payable  semi-annually.  BOC  PCL  may  elect  to  cancel  any  interest payment  for  an  unlimited 
period,  and  on  a  non-cumulative  basis,  whereas  it  mandatorily  cancels  interest  payment  under  certain 
circumstances.  The AT1 Loan is perpetual and has no fixed date for redemption but can be redeemed (in whole 
but  not  in  part)  at  BOC  PCL's  option  on  the  fifth  anniversary  of  the  issue  date  and  each  subsequent  fifth 
anniversary.  AT1  Loan  has  been  classified  as  equity  instruments  at  fair  value  through  other  comprehensive 
income. During the year ended 31 December 2021 an income of €27,500 thousand (2020: €27,500 thousand) 
has been recognised in profit and loss in respect of these investments. 

The fair value of equity instruments held by the Company is determined using models for which all inputs that 
have  a  significant  effect  on  fair  value  are  market  observable.  Equity  instruments  are  financial  instruments 
whose fair value is categorised as Level 2 instruments in fair value hierarchy.  

There were no transfers in and out of Level 2 during 2021 and 2020. 

During  the  year  ended  31  December 2021  a gain of  €27,205  thousand  (2020:  loss  of €28,829 thousand)  has 
been recognised in other comprehensive income in respect of the fair value measurement of these investments. 

Debt instruments 
In  April  2021,  the  Company  issued  €300,000  thousand  unsecured  and  subordinated  Tier  2  Capital  Notes  (the 
‘Notes’)  (Note  13)  and  immediately  after,  the  Company  and  BOC  PCL  entered  into  an  agreement  pursuant  to 
which the Company on-lent to BOC PCL the entire €300,000 thousand proceeds of the issue of the Notes (the 
‘T2 Loan’) on terms substantially identical to the terms and conditions of the Notes issued by the Company. The 
interest  is  6.625%  per  annum  payable  annually  in  arrears  and  resettable  on  23  October  2026  at  the  then 
prevailing 5-year swap rate plus a margin of 6.902% per annum up to 23 October 2031, payable annually. The 
note matures on 23 October 2031. BOC PCL has the option to redeem the T2 Loan early on any day during the 
six-month period from 23 April 2026 to 23 October 2026. The T2 Loan has been classified as a debt instrument 
measured at amortised cost. During the year ended 31 December 2021 an income of €13,778 thousand (2020: 
nil) has been recognised in profit and loss in respect of this instrument. As at 31 December 2021 the T2 Loan is 
classified as Stage 1 for ECL purposes and amount of €1,136 thousand that relates to 12-months ECL has been 
recognised as credit losses for the year ended 31 December 2021. 

264 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY                                                                                         
Notes to the Company Financial Statements 

9. 

Bank balances 

Bank balances include the following for the purpose of the statement of cash flows: 

Bank overdrafts (Note 16 (v)) 

10. 

Receivables from related parties 

2021 

€000 

2020 

€000 

142 

127 

2021 

€000 

2020 

€000 

Current assets 

Receivables from related parties (Note 16 (v)) 

335 

302 

The above balances represent the maximum exposure to credit risk at the balance sheet date. 

11. 

Share capital  

2021 

2020 

Number of 
shares 
(thousand) 

€000 

Number of 
shares 
(thousand) 

€000 

10,000,000 

1,000,000 

10,000,000 

1,000,000 

446,200 

44,620 

446,200 

44,620 

Authorised 

Ordinary shares of €0.10 
each 

Issued and fully paid 

Ordinary shares of €0.10 
each 

The Company did not provide financial assistance permitted by section 82 of the Companies Act 2014 of Ireland 
for the purchase of its shares. 

Authorised and issued share capital 

All issued shares are fully paid and carry the same rights. 

There were no changes to the authorised or issued share capital during the years ended 31 December 2021 and 
2020.    

Share premium reserve 

2021 
There were no changes to the share premium reserve during the year ended 31 December 2021. 

2020 
The  Company,  following  relevant  resolution  of  its  shareholders  at  the  May  2020  Annual  General  Meeting  and 
subsequent approval by the ECB in September 2020 and by the Irish High Court (pursuant to section 85(1) of 
the  Companies  Act  2014  of  Ireland),  implemented  a  capital  reduction  process  in  November  2020,  which 
resulted  in  the  reclassification  of  €700  million  of  the  Company’s  share  premium  balance  as  distributable 
reserves (retained earnings).  

265 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY                                                                                         
Notes to the Company Financial Statements 

11. 

Share capital (continued) 

Share-based payments-share options 

Following  the  incorporation  of  the  Company  and  its introduction  as the  new  holding  company  of  the  Group  in 
January 2017, the Long Term Incentive Plan was replaced by the Share Option Plan which operates at the level 
of the Company. The Share Option Plan is identical to the Long Term Incentive Plan except that the number of 
shares in the Company to be issued pursuant to an exercise of options under the Share Option Plan should not 
exceed 8,922,945 ordinary shares of a nominal value of €0.10 each and the exercise price was set at €5.00 per 
share. The term of the options was also extended to between 4-10 years after the grant date. 

No  share  options  were  granted  since  the  date  of  replacement  of  the  Long  Term  Incentive  Plan  by  the  Share 
Option Plan at the level of the Company. Any shares related to the Share Option Plan carry rights with regards 
to control of the Company that are only exercisable directly by the employee. 

Other equity instruments 

2021 

€000 

2020 

€000 

Reset Perpetual Additional Tier 1 Capital Securities 

220,000 

220,000 

In December 2018 the Company issued €220 million Subordinated Fixed Rate Reset Perpetual Additional Tier 1 
Capital  Securities  (AT1).  AT1  constitutes  an  unsecured  and  subordinated  obligation  of  the  Company.  The 
coupon  is  at  12.50%  and  is  payable  semi-annually.  During  the  year  ended  31  December  2021  two  coupon 
payments  to  AT1  holders  were  made  of  a  total  amount  of  €27,500  thousand  (2020:  €27,500  thousand)  and 
have  been  recognised  in  retained  earnings.  The  Company  may  elect  to  cancel  any  coupon  payment  for  an 
unlimited  period,  on  a  non-cumulative  basis,  whereas  it  mandatorily  cancels  coupon  payment  under  certain 
circumstances.  AT1 is perpetual and has no fixed date for redemption but can be redeemed (in whole but not 
in  part)  at  the  Company's  option  on  the  fifth  anniversary  of  the  issue  date  and  each  subsequent  fifth 
anniversary  subject  to  the  prior  approval of  the  regulator.  AT1  is  listed on  the  Luxembourg  Stock  Exchange's 
Euro Multilateral Trading Facility (MTF) market. 

12. 

Retained earnings  

For  the  purpose  of  dividend  distribution,  retained  earnings  determined  at  Company  level,  are  the  only 
distributable reserve. 

Companies which do not distribute 70% of their profits after tax, as defined by the Special Contribution for the 
Defence of the Republic Law, by the end of the two years after the end of the year of assessment to which the 
profits refer, will be deemed to have distributed this amount as dividend. Special contribution for defence at the 
rate of 17% will be payable on such deemed dividend to the extent that the shareholders for deemed dividend 
distribution purposes at the end of the period of two years from the end of the year of assessment to which the 
profits refer, are Cyprus tax residents and domiciled. From 1 March 2019, the deemed dividend distribution is 
subject to a 1.70% contribution to the National Health System increased to 2.65% from 1 March 2020, with the 
exception of April 2020 until June 2020 when the 1.70% rate was applicable.  

The amount of this deemed dividend distribution is reduced by any actual dividend paid out of the profits of the 
relevant year. 

This special defence contribution is paid by the Company on account of the shareholders. During 2021 a special 
defence  contribution  on  deemed  dividend  distribution  of  €82  thousand  (2020:  €1  thousand)  was  paid  by  the 
Company. 

266 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY                                                                                         
Notes to the Company Financial Statements 

13. 

Loan stock  

Contractual 
interest rate 

2021 

2020 

€000 
Nominal 
value 

€000 
Carrying 
value 

€000 
Nominal 
value 

€000 
Carrying 
value 

Subordinated Tier 2 
Capital Note – April 
2021 

6.625% up to 
23 October 
2026 

300,000 

301,661 

300,000 

301,661 

- 

- 

- 

- 

Subordinated Tier 2 Capital Note - April 2021 
In  April  2021,  BOCH  issued  a  €300  million  unsecured  and  subordinated  Tier  2  Capital  Note  under  the  EMTN 
Programme. The note was priced at par with a coupon of 6.625% per annum payable annually in arrears and 
resettable on 23 October 2026 at the then prevailing 5-year swap rate plus a margin of 6.902% per annum up  
to 23 October  2031, payable annually. The note matures on 23 October 2031. BOCH has the option to redeem 
the  note  early  on  any  day  during  the  six-month  period  from  23  April  2026  to  23  October  2026,  subject  to 
applicable  regulatory  consents.  The  note  is  listed  on  the  Luxembourg  Stock  Exchange’s  Euro  MTF  market. 
During  the  year  ended  31  December  2021  an  amount  of  €14,075  thousand  has  been  recognised  as  interest 
expense on this loan stock. 

14. 

Other payables 

Accruals 

VAT payable 

Corporation tax payable 

2021 

€000 

2020 

€000 

268 

10 

5 

283 

245 

65 

5 

315 

Other payables are due within 12 months from the balance sheet date. 

15. 

Fair value measurement 

The  fair  value  of  the  financial  assets  and  financial  liabilities  approximates  their  carrying  value  as  at  31 
December 2021 and 2020, except for the investments in debt instruments measured at amortised cost (Note 8) 
and the loan stock (Note 13), whose fair value is disclosed below: 

2021 

Fair value 
measurement 
hierarchy 

Carrying 
value 

Fair 
value 

Fair value 
measurement 
hierarchy 

2020 

Carrying 
value 

Fair 
value 

€000 

€000 

€000 

€000 

Financial assets 
Debt instruments 
measured at amortised 
cost (Note 8) 

Financial liabilities 

Level 2 

302,676  315,463 

Loan stock (Note 13) 

Level 1 

301,661  315,463 

- 

- 

- 

- 

- 

- 

267 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY                                                                                         
Notes to the Company Financial Statements 

16. 

Related party transactions  

The following transactions were carried out with related parties: 

(i) 

Income from investments 

Income from investments 
Equity instruments 
BOC PCL 

Debt instruments 
BOC PCL 

(ii) 

Other income 

Management consultancy services  
Reimbursement of expenses and fees  

2021 
€000 

2020 
€000 

27,500 

27,500 

13,778 

- 

2021 
€000 

2020 
€000 

1,310 
5,484 
6,794 

1,138 
2,377 
3,515 

The above transactions were carried out between the Company and its subsidiary BOC PCL on an arm’s length 
basis. 

(iii) 

Administrative and other expenses 

2021 
€000 

2020 
€000 

Consultancy and other professional fees  

16 

11 

The  above  consultancy  and  other  professional  fees  were  carried  out  between  the  Company  and  its  subsidiary 
BOC PCL on an arm’s length basis.  

(iv)  Directors’ remuneration 

The total directors’ fees amount to €1,250 thousand (2020: €1,089 thousand).  These were reimbursed by BOC 
PCL and included in other income above. 

Fees are included for the period that Directors serve as members of the Board of Directors. 

Non-executive Directors remuneration 

Efstratios-Georgios Arapoglou  
Arne Berggren 
Maksim Goldman 
Ioannis Zographakis 
Michael Heger 
Lyn Grobler 
Paula Hadjisotiriou 
Maria Philippou 
Nicos Sofianos (appointed on 26 February 2021 – following 
ECB approval) 
Anat Bar-Gera (resigned on 26 May 2020) 
Constantine Iordanou (appointed on 29 November 2021    
following ECB approval) 

2021 
€000 

2020 
€000 

215 
113 
113 
198 
113 
154 
119 
119 

100 

- 

6 

154 
112 
117 
207 
117 
135 
110 
102 

- 

35 

- 

1,250 

1,089 

The fees of the non-executive Directors include fees as members of the Board of Directors of the Company, as 
well as of members of the committees of the Board of Directors.   

268 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY                                                                                         
Notes to the Company Financial Statements 

16. 

(v) 

Related party transactions (continued) 

Year-end balances 

Receivables from related parties 

BOC PCL 

Bank overdrafts 

BOC PCL 

2021 

€000 

2020 

€000 

335 

142 

302 

127 

The  receivable  from  related  parties  as  at  31  December  2021  and  2020  related  to  income  outstanding  from 
management consultancy services and reimbursement of expenses and fees.  

There  were  no  other  significant  transactions  with  related  parties  of  the  Company  and  no  information  to  be 
disclosed under section 307 of the Companies Act 2014 of Ireland for the years 2021 and 2020. 

(vi) 

AT1 Capital Securities 

In December 2018 the Company and BOC PCL entered into an agreement pursuant to which the Company on-
lent to BOC PCL the entire €220,000 thousand proceeds of the issue of the AT1. Further details are disclosed in 
Note 8. 

(vii)  Subordinated Tier 2 Capital Note 

In April 2021 the Company and BOC PCL entered into another agreement pursuant to which the Company on-
lent to BOC PCL the entire €300,000 thousand proceeds of the issue of the Tier 2 loan stock. Further details are 
disclosed in Note 8. 

17.  

Dividend 

Based on the 2019 SREP  decision, which remained in effect during 2021 following relevant communication by 
the  ECB,  the  Company  is under  a  regulatory  prohibition  for  equity  dividend  distribution.  This  prohibition  does 
not apply if the distributions are made via the issuance of new ordinary shares to the shareholders which are 
eligible  as  Common  Equity  Tier  1  capital.  No  dividends  were  declared  or  paid  during  years  2021  and  2020. 
Following  the  2021  SREP  Decision  the  Company  remains  under  a  regulatory  prohibition  for  equity  dividend 
distribution. 

No prohibition applies to the payment of coupons on any AT1 capital instruments issued by the Company. 

18. 

Financial risk management 

The Company is exposed to risks the most significant of which are the liquidity risk and market risk. 

18.1 

Liquidity risk  

Liquidity risk refers to probable losses that the Company may face, in case of repayment difficulties to its cash 
flow obligations. The level of operational costs is low and the Company enjoys adequate liquidity. 

18.2 

Market risk  

Market risk is the risk of loss from adverse changes in market prices namely from changes security prices. The 
Market Risk department is responsible for monitoring the risk resulting from such changes with the objective to 
minimise  the  impact  on  earnings  and  capital.  The  department  also  monitors  liquidity  risk  and  credit  risk  with 
counterparties  and  countries.  It  is  also  responsible  for  monitoring  compliance  with  the  various  market  risk 
policies and procedures. 

Price risk 

Equity securities price risk 
The risk of loss from changes in the price of equity securities arises when there is an  unfavourable change in 
the prices of equity securities held by the Company as investments. 

Investments in equities are outside the Company’s risk appetite.  

Changes in the prices of equity securities that are classified as FVOCI affect the equity of the Company. 

269 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS PUBLIC LIMITED COMPANY                                                                                         
Notes to the Company Financial Statements 

18. 

Financial risk management (continued) 

18.2 

Market risk (continued) 

Price risk (continued) 

Equity securities price risk (continued) 
The  table  below  shows  the  impact  on  the  equity  of  the  Company  from  a  change  in  the  price  of  the  equity 
instruments held, as a result of reasonably possible changes based on a Monte Carlo conditional value-at-risk 
(cVaR)  analysis  performed  on  the  underlying  assets  for  the  year  ended  31  December  2021,  and  based  on  a 
change  in  the  price  of the  equity instruments held, as  a  result of  reasonably possible  changes  in the  relevant 
stock exchange indices for the year ended 31 December 2020. 

2021 

Other stock exchanges and unlisted 

Other stock exchanges and unlisted 

2020 

Other stock exchanges and unlisted 

Other stock exchanges and unlisted 

19. 

Capital management 

Change in index 

Impact on equity 

% 

+5.6 

-5.6 

+15 

-15 

€000 

13,324 

(13,324) 

31,609 

(31,609) 

The capital management of the Company is consistent with the capital management of the Group as presented 
in Note 49 of the consolidated financial statements of the Group for the year ended 31 December 2021. 

20. 

Events after the reporting date 

There were no material events which occurred after the reporting date other than as disclosed in Note 54 of the 
consolidated financial statements of the Group for the year ended 31 December 2021. 

270 

 
 
 
 
 
 
 
 
 
 
 
 
Annual Corporate Governance Report 

2021 

271 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP 
Annual Corporate Governance Report 2021 

Annual Financial Report 2021 

Introduction 

Part A 

Sound corporate governance and corporate administration guarantee a dynamic and effective communication 
between the Board, the management and the shareholders and consequently the successful implementation of 
any  institution’s  strategy.  The  Board  of  Directors  (the  ‘Board’)  of  the  Bank  of  Cyprus  Holdings  Plc  (the 
‘Company’)  views governance  as  the way  it makes decisions and  provides oversight  in order to promote the 
Company’s success for the long-term benefit of its shareholders and all other stakeholders. It aims to ensure 
on  an ongoing basis that  the  Company  is a  modern,  competitive and sustainable organisation  and promotes 
the highest standards of integrity, transparency and accountability.  

It  has  therefore  been  the  policy  of  the  Company  to  fully  adhere  to  the  Cyprus  Stock  Exchange  Code  (‘CSE 
Code’) and comply with all applicable corporate governance requirements. All provisions of the CSE Code have 
been incorporated in the Company’s Corporate Governance Policy and all its principles are fully implemented. 
The  established  governance  framework  provides  for  systems  of  checks  and  controls  required  to  drive 
accountability and effective decision making across the Company, together with its subsidiaries (the ‘Group’), 
with  appropriate  policies  and  practices  in  place  to  ensure  that  the  Board  and  its  committees  operate 
effectively. A key objective of the governance framework of the Group is to ensure compliance with applicable 
corporate governance requirements which in 2021 comprised of: 

  The  Central  Bank  of  Cyprus  (‘CBC’)  Directive  on  Internal  Governance  of  Credit  Institutions  (the  ‘CBC 

Directive on Internal Governance’) (available on www.centralbank.cy); 

  The European Banking Authority (‘EBA’) Guidelines on internal governance under Directive 2013/36/EU; 
  The CSE Code (5th revised edition – January 2019) (available on www.cse.com.cy); 
  The UK Corporate Governance Code 2018 published by the Financial Reporting Council in the UK (the ‘UK 

Code’ which is available on www.frc.org.uk); 

  The Joint European Securities and Markets Authority (‘ESMA’) and EBA Guidelines on the assessment of the 

suitability of members of the management body (‘The Joint Guidelines on Suitability’); 

  The  CBC  Directive  on  the  assessment  of  the  suitability  of  members  of  the  management  body  and  Key 

Function Holders (the ‘CBC Directive on Suitability’) (available on www.centralbank.cy).  

Corporate  governance  principles  are  constantly  evolving,  and  the  Board  is  committed  to  monitoring  and 
reviewing the Company’s corporate governance framework accordingly through regular reviews and challenge. 

Part B 

The  Company  confirms  that  it  has  complied  with  the  provisions  of  the  CSE  Code  throughout  2021.  The 
Company applies the provisions of the Code  all through the Group. As at the date of this Report, all material 
subsidiary  companies  maintain  an  audit  committee  and  a  risk  committee.  The  Report  explains  how  the 
Company  has  applied  the  provisions  of  the  CSE  Code  through  year  2021.  The  Remuneration  Policy  Report 
follows on page 324.  

The Directors further consider that the Company has complied with the provisions of the UK Code, other than 
as set out herein: 

  The announcement of the voting results at the 2021 Annual General Meeting (‘AGM’) did not state as per 
provision 4  that the Board would be taking follow up action of the resolution which was  voted against by 
more  than  20%  of  shareholders,  nor  was  there  an  update  six  months  later  of  the  actions  taken  to 
understand the viewpoint of the shareholders. However, discussions with dissenting shareholders did take 
place and the result, following the nomination by several investors, was the appointment of Mr. Iordanou to 
the Board. An update is included in this report in section 1.3 on page 287.   

  The composition of the Human Resources & Remuneration Committee and the Risk Committee in 2021 did 
not  meet  provision  32  of  the  UK  Code.  By  virtue  of  the  CBC  Directive  on  Suitability  Mr.  Goldman  is 
considered as a non-independent non-executive director even though the Board believes that Mr. Goldman 
demonstrates independent judgement and challenge. 

  Due to certain  remuneration  restrictions  (such as  no  granting  of  variable pay )  in place  by the  regulator, 
the  Human  Resources  &  Remuneration  Committee  and  the  Board  are  restricted  in  their  ability  to  fully 
comply with provisions 35, 36,37 and 38. 

  No  engagement  with  the  workforce  has  taken  place  to  explain  how  executive  remuneration  aligns  with 

wider company remuneration as per provision 41. 

  The  current  status  of  pension  arrangements  is  considered  to  be  fair  in  light  of  the  remuneration 

restrictions. 

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Introduction (continued) 

Part B (continued) 

The narrative that follows also covers how the Company has applied the principles, provisions and disclosure 
requirements set out in the UK Code. 

The Board considers that the Group’s governance arrangements are robust and include a clear organisational 
structure with well defined, transparent and consistent lines of responsibility which support the maintenance of 
a  robust  control  environment.  These  governance  arrangements  also  include  consistent  authority  limits, 
reporting mechanisms to higher levels of management and the Board, as well as effective processes through 
which to identify, manage, monitor and report risks to which the Group is or might be exposed.  

The  Group  has  appropriate  internal  control  mechanisms  including  sound  administrative  and  accounting 
procedures, Information Technology (‘IT’) systems and controls.  

In  accordance  with  section  225  of  the  Irish  Companies  Act  2014,  the  Directors  acknowledge  that  they  are 
responsible for securing the Company’s compliance with its relevant obligations (as defined in section 225(1)). 
The Directors confirm that a compliance statement has been drawn up setting out the Company’s policies and 
that  appropriate  arrangements  and  structures  have  been  put  in  place  that  are,  in  the  Directors’  opinion, 
designed  to  secure  material  compliance  with  the  relevant  obligations.  The  Board  continually  monitors  and 
reviews  internally,  at  least  once  a  year,  its  governance  framework  and  that  of  the  Group’s  subsidiary 
companies (where applicable) through effective oversight.  

1. 

Board of Directors 

The  Board  derives  its  authority  to  act  from  the  Articles  of  Association  of  the  Company  and  the  prevailing 
companies,  stock  exchange  and  banking  laws,  the  directives  of  the  CBC,  as  well  as  the  CSE  and  UK  Codes. 
The role of the Board and its committees is well described and analysed in the Board Manual that is annually 
reviewed and incorporates all responsibilities that emanate from the regulatory framework and best practices. 

The Company is the sole shareholder of Bank of Cyprus PCL (‘BOC PCL’ or ‘the Bank’). A common board and 
committee structure applies, with the same directors sitting on the Board of Directors of the Company and on 
the Board of Directors of BOC PCL and on the committees of each of the two Boards. 

The Board has delegated authority to committees of the Board to support its oversight of risk and control. The 
committee  terms  of  reference  are  reviewed  annually  by  the  relevant  committees  and  by  the  Board  and  are 
available on the Group’s website www.bankofcyprus.com.cy/group or by request to the Company Secretary.  

Appropriate  cross-membership  of  key  Board  committees,  including  between  the  Audit  Committee  (‘AC’)  and 
the  Risk  Committee  (‘RC’)  and  Human  Resources  and  Remuneration  Committee  (‘HRRC’)  and  the  Risk 
Committee,  is  ensured.  The  Nominations  and  Corporate  Governance  Committee  (‘NCGC’)  reviews  the 
composition  and  purpose  of  the  Board  committees  annually  on  behalf  of  the  Board.  Details  of  these 
committees are set out in section 5 of this report.  

The  minutes  of  all  meetings  of  Board  committees  are  circulated  to  all  directors  for  information  and  are 
formally noted by the Board. Papers for all Board committee meetings are also made available to all directors, 
irrespective of  membership.  Where  there  might  be  a  conflict  of  interest or  issues  of  personal  confidentiality, 
circulation  of  minutes  and  papers  is  restricted.  The  chairperson  of  each  committee  reports  on  matters 
discussed during committee meetings to the subsequent scheduled meeting of the Board.  

1.1   

The Role of the Board 

The Board of Directors is collectively responsible for the long-term success of the Group, and is committed to 
effective  leadership  which  contributes  to  wider  society.  The  Board’s  role  is  to  promote  the  Group’s  vision, 
values, culture and behaviour, within a framework of prudent and effective controls, which enables risk to be 
identified,  assessed,  measured  and  managed.  The  Board  approves  the  Group  Risk  Framework  on  an  annual 
basis and receives regular updates on the Group’s risk environment and exposure to the Group’s material risk 
types. Further information on risk management and the Board’s role in the risk governance of the Group is set 
out in section 5.4 of this report on page 316. 

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1. 

1.1 

Board of Directors (continued) 

The Role of the Board (continued) 

The  Board  is  responsible  for  ensuring  that  management  maintains  an  adequate  and  effective  internal 
governance  framework  and  internal  control  system,  which  includes  a  clear  organisational  structure  and  the 
smooth  operation  of  independent  risk  management,  regulatory  compliance,  internal  control  and  ICT  and 
security risk management functions with adequate powers and resources for the performance of their duties. 
Furthermore,  the  Board  has  the  responsibility  to  present  a  fair,  balanced  and  understandable  assessment  of 
the Company’s position and prospects, including in relation to the annual and interim financial statements and 
other price-sensitive public reports and reports required by regulators and by law.  

The  Board  sets  the  Group’s  strategic  objectives  and  risk  appetite  to  support  the  strategy;  integrates 
sustainability into  the way business is conducted; ensures that the necessary financial and human  resources 
are  in  place  for  the  Group  to  meet  its  objectives;  ensures  that  the  Group’s  purpose,  values,  strategy  and 
culture are all aligned and reviews management performance in that regard.  The Board also ensures that its 
obligations  towards  its  shareholders  and  other  stakeholders  are  understood  and  met.  The  Board  recognises 
the need to be adaptable and flexible to respond to changing circumstances and emerging business priorities, 
whilst ensuring the continuous monitoring and oversight of core issues. 

The  Board  is  the  decision-making  body  for  all  matters  of  importance  because  of  their  strategic,  financial  or 
reputational  implications  or  consequences.  A  formal  schedule  of  matters  reserved  for  approval  by  the  Board 
ensures that control of these key decisions is maintained by the Board. The schedule of matters reserved for 
the  Board  is  reviewed  at  least  annually  to  ensure  that  it  remains  relevant  and  to  reflect  any  enhancements 
required  under  evolving  corporate  governance  requirements  and  industry  best  practice.  A  full  schedule  of 
matters reserved for the Board can be found at www.bankofcyprus.com.cy/group. 

Moreover,  the  Board  is  responsible  for  endorsing  the  appointment  of  individuals  who  may  have  a  material 
impact on the risk profile of the Group. Their appropriateness for the role is monitored on an ongoing basis. 
The  removal  from  office  of  the  head  of  a  ‘control  function’  as  defined  in  the  CBC  Directive  on  Internal 
Governance, is also subject to Board approval.  

Stakeholders 

Effective governance facilitates the delivery of the Company’s Purpose and strategy, particularly in challenging 
times.  The  Board  is  committed,  through  the  Group’s  governance  model,  to  driving  purpose-led  decision-
making  and  to  delivering  accountability  to  its  stakeholders.  Throughout  the  COVID-19  pandemic,  the  Board 
has  focused  on  protecting  the  health  and  wellbeing  of  the  workforce  and  supporting  the  Group  customers, 
clients and other stakeholders, while ensuring that the Bank remains secure and resilient, both financially and 
operationally. 

The  purpose  of  the  Bank  of  Cyprus  is  to  continuously  support  the  development  of  the  Cyprus  economy  and 
society  by  going  beyond  banking;  to  deliver  stakeholder  value  through  responsible  operations,  sustainable 
products  and  innovative  services  by  remaining  a  strong  driving  force  of  sustainable  development  in  the 
country. Its mission is to support its customers through their daily needs and in the most important moments 
of  their  lives.  It  invests  resources  and  effort  to  ensure  that  the  Group’s  services  are  provided  by  leading 
professionals at the cutting edge of technology with ethics and integrity.  

Good  governance  generates  mutual  trust  and  engagement  between  the  Company  and  its  stakeholders. 
Responding  to  the  concerns  of  stakeholders  is  a  key  element  of  the  Group’s  corporate  responsibility  and 
transparency  projects  and  initiatives.  The  Group  has  identified,  inter  alia,  the  following  key  stakeholders: 
regulators, society, suppliers, customers, shareholders and employees. 

The  Board  spends  time  engaging  with  relevant  stakeholders,  including  employees,  clients,  investors  and 
regulators  to  better  understand  their  views  and  perspectives.  The  Board  will  continue  to  enhance  the 
mechanism that ensures that the Group’s stakeholders are given due regard and consideration as part of the 
Board’s decision-making. 

This  section  describes  the  ways  the  Board  takes  into  account  in  its  discussions  and  decision-making,  the 
interests of stakeholders and the matters set out in section 172 of the Companies Act. 

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1. 

1.1 

Board of Directors (continued) 

The Role of the Board (continued) 

Stakeholders (continued) 

The  Chairman,  members  of  the  Board,  chairs  of  Board  committees  and  members  of  Senior  Management 
regularly  meet  with  regulators  including  the  Joint  Supervisory  Team  (‘JST’),  the  Central  Bank  of  Cyprus 
(‘CBC’),  the  European  Central  Bank  (‘ECB’)  and  others.  Discussions  include  regulation  and  supervision,  risk 
governance  and  oversight,  the  future  of  the  banking  industry,  climate-related  and  environmental  risks, 
strategic  challenges  and  rebuilding  culture.  The  Board  is  regularly  updated  on  these  meetings.  Management 
provides regular briefings to the Board on regulatory engagement and correspondence which ensures that the 
Board remains aware of regulatory expectations and areas of focus. 

The  Bank  continues  to  operate  successfully  within  a  complex  regulatory  framework  of  a  holding  company 
which is registered in Ireland, listed on two Stock Exchanges and run by a number of rules and regulations. Its 
governance  and  management  structures  enable  it  to  achieve  present  and  future  economic  prosperity, 
environmental  integrity  and  social  equity  across  its  value  chain.  The  Bank  has  set  up  a  robust  governance 
structure  to  oversee  its  Environmental,  Social  and  Governance  (‘ESG’)  agenda.  Progress  on  the 
implementation and evolution of the Group’s ESG strategy is monitored  by the Sustainability Committee and 
the Board of Directors. The Sustainability Committee is a dedicated executive committee set up in early 2021 
to  oversee  the  ESG  agenda  of  the  Group,  review  the  evolution  of  the  Group’s  ESG  strategy,  monitor  the 
development  and  implementation  of  the  Group's  ESG  objectives  and  the  embedding  of  ESG  priorities  in  the 
Group’s business targets.  

Several policies have been updated, and this effort will continue in the coming years, as it will be conducive in 
streamlining operations and culture with the Bank’s ESG ambition. At the same time, the Bank will intensify its 
support to its clients and communities in becoming increasingly sustainable and will respond to the heightened 
importance the Bank’s investors and shareholders attach to ESG matters. The Bank has the commitment, the 
scale and the reach to deliver the desired change across Cyprus in the coming years. Environmentally friendly 
products  have  been  launched,  and  the  Bank  will  continue  to  enrich  its  products  and  services  in  line  with  its 
ESG Strategy and the Recovery and Resilience Plan for Cyprus.  

The Company has adopted the United Nations 2030 Agenda, as represented by the Sustainable Development 
Goals (SDGs) for 2030, which provides a shared blueprint for peace and prosperity for people and the planet, 
now and into the future. The Group’s management has decided that the Company should actively contribute to 
the  achievement  of  the  SDGs  and  work  effectively  with  its  stakeholders  to  accelerate  inclusive  growth,  to 
confront climate change and achieve sustainable development. The Group has committed to becoming carbon 
neutral  by  2030  and  to  have  net  zero  emissions  by  2050,  whilst  at  the  same  time  supporting  its  customers 
and communities in this transition. The Group has also committed to the following primary ESG targets, which 
reflect the pivotal role of ESG in the Bank’ strategy:  

● Steadily increase Green Asset Ratio  

● Steadily increase Green Mortgage Ratio  

● ≥30% women in Group’s management bodies by 2030. 

The  Company  participates  in  the  European  programme  Business4Climate  and  commits  to  a  more  active 
involvement  in  climate  protection.  This  means  the  reduction  of  greenhouse  gas  emission  by  8%  until  2030, 
through  a  customised  action  plan  that  includes  policy  implementation,  measures  and  daily  practices  which 
contribute in mitigating the Group’s environmental footprint.  

The Bank is a valid member of the Business Integrity Forum (BIF) which is an internationally recognised forum 
of credible corporations that form this alliance with the purpose of supporting and promoting  business ethics 
and  integrity  via  the  adoption  of  a  specific  framework  of  governance  guidelines,  conformity  with  which  is 
validated on an annual basis. 

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Annual Financial Report 2021 

1. 

1.1 

Board of Directors (continued) 

The Role of the Board (continued) 

Stakeholders (continued) 

True  to  its  vision  of  services  beyond  banking,  the  Group  in  partnership  with  the  Non-Governmental 
Organisation Reaction created SupportCy in 2020, a network of companies and organizations which supported 
the state mechanism and society in general in its fight against the pandemic of COVID-19. SupportCy became 
a legacy that will continue to offer, based on the collaborations and mutual support of its members. The total 
amount  provided  through  SupportCy  to  society  surpassed  €650,000  while  the  network  of  companies  and 
organizations  grew  to  130.  SupportCy  provides  support  to  the  Ministry  of  Health,  the  Ministry  of  Labour, 
Welfare and Social Insurance and the Ministry of Education. 

More  information  on  the  initiatives  of  the  Company  with  respect  to  its  role  in  society  can  be  found  in  the 
Corporate  Sustainability  Report  on  https://www.bankofcyprus.com.cy/group/corporate-responsibility/our-
sustainability-reports/. SupportCy was a result of the strategy of the Group as approved by the Board in not 
only offering a sponsorship but rather through this network of partners providing support wherever needed in 
cooperation with the state mechanism. 

At the centre of the Bank’s leading social role lie its investments in the Bank of Cyprus Oncology Centre (with 
an  overall  investment  of  c.€70  mn  since  1998,  whilst  60%  of  diagnosed  cancer  cases  in  Cyprus  are  being 
treated at the Centre), the work of SupportCy network, the contribution of the Bank of Cyprus Cultural Centre 
in  promoting  the  cultural  heritage  of  the  island,  and  the  education  of  over  30  entrepreneurs  and  financial 
support  of  €60.000  provided  via  the  IDEA  Innovation  Centre.  Staff  have  continued  to  engage  in  voluntary 
initiatives to support charities, foundations and people in need. 

The  Bank  maintains  a  Donations,  Sponsorships  and  Partnership  Policy  which  does  not  allow  sponsorship  of 
political parties or any associations or organisation related directly or indirectly to one. 

The  Company  aims  to  develop  healthy  and  mutually  beneficial  business  relationships  with  its  vendors  and 
business partners. To this respect it has established a Vendor Management Unit, which operates according to 
the Sourcing Procurement and Vendor Management Policy approved by the Board, to ensure the prevalence of 
transparency,  integrity,  fair  competition  and  accountability  throughout  the  execution  of  the  process  of 
procurement. A structured assessment and due diligence is executed prior to selecting a supplier. The  Group 
develops  healthy  partner-like  relationships  with  major  suppliers  for  regular  consultation  and  procurement 
planning, leading to enhanced efficiencies as well as improved quality of purchased goods and services. 

The Board continues to closely monitor developments in, and the effects of COVID-19 on both the global and 
Cypriot  economy.  Economic  activity  recovered  strongly  in  2021,  driven  by  domestic  demand  as  well  as  by 
external demand in the second half of the year, reflecting a strong recovery in tourist activity in the period. At 
the same time, the Group has continued its focus on providing support to its customers, staff and community. 

Government support to businesses and households remained substantial in the year. Over the medium term, 
prospects remain positive aided also by the Recovery and Resilience Fund of Next Generation EU. The Bank’s 
medium  term  strategic  priorities  are  clear,  with  a  renewed  focus  on  growing  revenues  in  a  more  capital 
efficient way, whilst striving for a leaner operating model. In addition, the Group continues to focus on further 
strengthening its asset quality, whilst maintaining a good capital position, in order to continue to play a vital 
role  in  supporting  the  recovery  of  the  Cypriot  economy.  Delivery  on  the  Bank’s  medium  term  strategic 
priorities is enabled by the Group’s transformation plan. The Group aims to grow its high quality new lending, 
drive growth in niche areas for further market penetration and diversify through non-banking services, such as 
insurance and digital products. 

The  Group  continues  to  work  towards  becoming  a  more  customer  centric  organisation.  The  Board  receives 
regular  updates  on  progress  against  customer  metrics  from  management.  In  addition,  its  understanding  of 
customers’ perspectives is informed by deep dives on customer themes through customer surveys and focus 
groups  and  through  customer  complaints.  To  further  enhance  the  customer-centric  focus  of  its  strategy  the 
Board was informed of the stock taking of customer experience issues encountered while servicing in branch 
channels, and the actions taken to resolve such issues.  

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Annual Financial Report 2021 

1. 

1.1 

Board of Directors (continued) 

The Role of the Board (continued) 

Stakeholders (continued) 

The Bank of Cyprus’ vision is to create lifelong partnerships with its customers, guiding and supporting them in 
a  changing  world.  Its  marketing  slogan  ‘In  every  next  move’  indicates  the  commitment  of  the  Bank  to  this 
respect.  A  transformation  plan  is  in  progress  to  enable  modern  banking  by  digitally  transforming  customer 
service,  as  well  as  internal  operations.  The  transformation  plan  will  enable  delivery  on  the  Group’s  strategic 
pillars, with key shifts focusing on a leaner and more efficient operating model, profitability and optimisation 
of  the  client  service  and  distribution  models  with  an  emphasis  on  the  customer.  The  benefits  of  this 
transformation  are  already  enjoyed  by  the  Bank’s  customers  who  have  online  access  to  banking  services 
through their computer, tablets and mobile devices.  In support of government guidelines to limit movements 
during  the  pandemic,  the  Bank  encouraged  its  customers  to  shift  to  safe  digital  channels  for  most  of  their 
transactions, avoiding all physical presence in branches.  

The Bank has embarked on a revolutionary development of Digital Onboarding of clients, which has improved 
customer experience  and timeliness of service, but also  contributes to  the  further de-risking of  the Bank  via 
the  gradual  termination  of  the  professional  intermediaries’  channel  and  lastly  supports  the  environmental 
integrity of the Bank.  

The Group has very low appetite for threats and losses arising from cyber-attacks and information misuse. The 
security, protection and privacy of personal data are important to the Group. Securing Bank’s information and 
systems has been one of the most significant priorities for the Board. Investments are thus made in terms of 
people  to  first,  second  and  third  lines  of  defence  employing  qualified  security  engineers,  analysts  and  IT 
auditors. In addition, significant  investments are  made in innovative technology on a continuous basis (such 
as machine learning and artificial intelligence). Management support is at the highest possible level and there 
is direct independent reporting to the appropriate Board committees. In parallel all its security controls follow 
regulatory standards (GDPR, NIS, PSD2, PCI, SWIFT) and international best practices (such as ISO 27001). 

Further,  the  Group  maintains  a  zero-tolerance  policy  for  money  laundering  and  terrorism  financing  incidents 
and  no  violation  of  the  relevant  legislation  or  breach  of  the  Group’s  internal  policies,  procedures  and  its 
compliance  framework  are  permitted.  The  Board  expects  strict  adherence  to  policies  and  procedures  from 
every member of staff and this is reiterated in every meeting of the AC, through continuous refresher training 
sessions  for  Anti-Money  Laundering  (‘AML’)  and  through  the  Key  Performance  Indicators  (‘KPIs’)  of  Local 
Compliance Officers at each unit of the Group. 

The establishment in early 2021 of the Transformation Office to provide a holistic oversight and challenge of 
all  transformation  initiatives  and  programmes  in  order  to  materially  improve  performance  and/or 
organisational  effectiveness  provides  management  and  the  Board  with  the  ability  to  proactively  identify  any 
areas  of  challenge  and  competing  priorities.  This  programme  has  impacted  and  continues  to  impact  various 
facets of the Group’s  business model, affecting the structure of the Bank, given that the overriding objective 
is to simplify processes, make the most of synergies and knowledge-sharing, inter alia. 

Moreover,  significant  changes  are  being  implemented  as  per  the  Board’s  direction  to  enable  a  more  modern 
and  efficient  workplace.  New  technologies  and  tools  have  been  introduced  that  will  significantly  improve 
employee collaboration and knowledge sharing across the organisation. A series of automations, streamlining 
processes and organisational innovation initiatives resulted in improved customer services, internal efficiencies 
and  savings,  in  accordance  with  the  Group’s  strategy  aimed  at  enhancing  productivity  and  achieving  a  lean 
operating model and a lower cost base over time. BOC PCL has already begun the journey of transforming its 
branch network. The first model branch in Nicosia was launched in February 2021 while a second branch will 
be launched in Limassol in early 2022.  

Next steps include the transition to the new renewed Internet Banking platform, while soon customers will be 
able  to  easily  have  an  overall  view  of  their  finances.  At  the  same  time,  new  tools  such  as  defining  and 
managing budgets and opening of new lending products entirely through the Group’s digital channels will soon 
be available to customers. 

The Board is regularly updated through the HRRC on matters relating to employees. Staff members remain a 
key  factor  in  achieving  the  Group’s  objectives.  Further  to  the  Board’s  direction  that  the  Group  maintains  its 
high-performance  culture,  the  Bank  has  continued  to  upgrade  its  staff’s  skill  set  by  providing  training  and 
development opportunities to all staff, and capitalising on modern delivery methods.  

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Annual Financial Report 2021 

1. 

1.1 

Board of Directors (continued) 

The Role of the Board (continued) 

Stakeholders (continued) 

In 2021, the Bank continued to place special emphasis on staff wellness offering seminars on Healthy Eating, 
Mental Health in the workplace and Financial Planning to 630 employees, through its ‘Well at Work program’. 
The  Group’s  commitment  in  safeguarding  gender  equality  in  the  workplace  has  been  translated  into  policies 
and practices over the years. In 2021, the Group received a Certificate by the Ministry of Labour, Welfare and 
Social Insurance for applying good practices for gender equality in the working environment.  

The  right  of  association  including  the  right  to  trade  unions  and  accession  to  them,  is  constitutionally 
guaranteed by article 21.2 and article 11 of the European Convention on Human Rights. These rights are also 
reflected  in  article  21  of  the  Constitution  of  the  Republic  of  Cyprus  (1960,  amended  2013).  The  Union  of 
Banking Employees of Cyprus was registered as a trade union in 1956 and still remains the sole representative 
of workers in the banking sector. Almost all employees of the Bank (97.6%) are members of the Cyprus Union 
of Bank Employees. A collective agreement is in place.  

The  Board  has  set  the  reshaping  of  the  Bank’s  culture  as  a  key  strategic  driver  of  value  and  success.  The 
Ethics,  Conduct  &  Culture  Committee  (‘ECCC’)  works  closely  with  the  executive  team  to  ensure  a  continued 
focus  on  the  Group’s  culture,  to  achieve  the  Group’s  purpose,  mission  and  vision  and  live  up to  the  Group’s 
Code of Ethics. The  Committee together with the HRRC is working towards empowering the Group’s existing 
engagement mechanisms between the Board and the workforce. 

The Ethos Project under the auspices of the ECCC and the Chief of Staff was set up to  bolster the culture of 
ethics  and  risk  management  for  the  better  protection  of  employees,  customers  and  the  Group.  The  Bank 
developed  an  action  plan  focused  on  the  cultivation  of  a  healthy  culture of  ethics  and  risk  management  and 
the  development  of  the  important  profiles  of  desirable  behaviours  that  are  required  to  help  strengthen  the 
genuine relationship of trust with the Group’s customers, investors and regulators. 

Short video clips, under the slogan ‘I am the Bank” endorsed by the Board, were produced to raise awareness 
among  staff  about  risks  that  should  not  be  overlooked  in  their  effort  to  best  serve  their  clients,  on  which 
practices to avoid and which to cultivate. Both the Chief of Staff and the Chairman of the ECCC were involved 
in passing this message to staff. 

The Board also reviews the results of the Pulse and Staff Opinion Surveys and how these are transformed into 
actions  in  response  to  staff  feedback.  The  Group  appointed  more  than  25  Health  Champions  across  all  its 
sectors who interviewed and discussed with all staff their perception relative to what needs to be done in the 
Group Organisational Health Index (‘OHI’). The OHI focuses on – and simultaneously examines - all aspects of 
the Group’s work culture as well as the way it operates as an organization. Action plans were set in place for 
all areas of focus identified. 

The  Board,  through  the  AC  reviews  the  effectiveness  of  the  Whistleblowing  Policy  annually.  Further  to 
recommendation  by  the  ECCC,  the  Board  decided  that  whistleblowing  should  be  encouraged  for  those  cases 
where  staff  do  not  comply  with  regulations  and  act  out  of  policy.  Such  instances  should  be  part  of  the 
appraisal and a case for triggering disciplinary procedures. 

The  Group  has  improved  its  risk  profile  and  financial  viability  while  improving  its  social  and  environmental 
approach  and  maximising  its  positive  impact.  The  Group’s  financial  performance  is  highly  correlated  to  the 
economic and operating conditions in Cyprus. The Group is a diversified, leading, financial and technology hub 
in  Cyprus.  It  has  delivered  significant  progress  against  its  strategy  announced  in  November  2020  and  this, 
together with the solid growth outlook for the Cyprus economy, has allowed the Group to update its medium- 
term  strategic  targets  with  an  increased  focus  on  creating  shareholder  value.  The  Group  now  increases  its 
medium-term return on tangible equity (ROTE) target to over 10%, providing the foundations for a return of 
dividend  distributions,  subject  to  performance  and  relevant  approvals.  The  Group  has  continued  to  provide 
high-  quality  new  loans  via  prudent  underwriting  standards.  Growth  in  new  lending  in  Cyprus  has  been 
focused on selected industries more in line with the Bank's target risk profile.  

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Annual Financial Report 2021 

1. 

1.1 

Board of Directors (continued) 

The Role of the Board (continued) 

Stakeholders (continued) 

Significant deleveraging of the Cyprus economy of the past seven years is coming to an end. The Group aims 
to benefit from its strong market position; to help deploy the Cyprus Recovery and Resilience Fund; to grow 
shipping and international corporate lending with prudence; and to explore market opportunities in trades of 
performing  loans  in  Cyprus.  At  the  same  time,  it  aims  to  support  its  customers  in  the  transition  to  a 
sustainable future through, for example, the provision of environmentally friendly products. 

Management is placing emphasis on diversifying income streams by optimising fee income from international 
transaction services, wealth management and insurance. The Group’s insurance companies, EuroLife Ltd and 
General Insurance of Cyprus Ltd (GIC) operating in the sectors of life and general insurance respectively, are 
leading  players  in  the  insurance  business  in  Cyprus,  and  have  been  providing  a  stable,  recurring  income, 
further  diversifying  the  Group’s  income  streams.  Furthermore,  there  are  initiatives  underway  to  enhance 
revenues  from  the  insurance  business  in  the  medium  term.  The  Group  currently  has  sustainable  healthy 
profitability  from  its  insurance  business  and  it  is  aiming  for  further  growth  leveraging  on  the  Bank’s  strong 
market  share.  Finally,  the  Group  aims  to  introduce  the  Digital  Economy  Platform  to  generate  new  revenue 
sources  over  the  medium  term,  leveraging  on  the  Bank’s  market  position,  knowledge  and  digital 
infrastructure. The Platform aims to bring stakeholders together to drive opportunities in lifestyle banking and 
beyond. 

Following the imposition of restrictive measures by the Council of the European Union and other jurisdictions 
against  Russia  and  Belarus,  and  various  Russian  and  Belarusian  entities  and  individuals  and  although  the 
Group’s  direct  exposure  to  Russia,  Ukraine  or  Belarus  is  limited,  the  crisis  in  Ukraine  may  have  an  adverse 
impact  on  the  Cypriot  economy,  mainly  due  to  a  negative  impact  on  the  tourism  and  professional  services 
sectors, increasing energy prices resulting in inflationary pressures, and disruptions to global supply chains. In 
the event that a significant decrease in the number and volume of transactions occur as a result of the crisis, 
this  may  adversely  impact  transactional  net  fee  and  commission  income  for  the  Group,  particularly  in 
international banking services. Overall, the Group  expects limited impact from its direct exposure, while any 
indirect impact will depend on the duration and severity of the crisis and its impact on the Cypriot economy, 
which remains uncertain at this stage.  

To  facilitate  the  Board’s  understanding  of  the  views  of  major  shareholders,  directors  receive  an  investor 
relations update from management at all scheduled meetings of the Board. The content of this update includes 
market updates, details of recent investor interactions, share price and  valuation analysis and share register 
analysis.  The  Company  facilitates  direct  dialogue  with  investors  since  it  is  striving  for  the  greatest  possible 
transparency.  It  also  works  towards  integrating  feedback  in  its  corporate  strategy.  This  is  achieved  through 
participation  in  conferences,  private  meetings,  virtual  road  shows,  frequent  conference  calls  and  at  least 
quarterly updates on the results of post-corporate transactions of great significance. The Chairperson and the 
Senior  Independent  Director  (‘SID’)  maintain  direct  contact  with  investors.  The  chairpersons  of  the 
committees make themselves available  for questions at the AGM. The CEO, the Executive Director Finance & 
Legacy  and  the  Manager  Investor  Relations  engaged  extensively  in  2021  with  existing  shareholders  and 
potential new investors during individual or group meetings and on roadshows and investor conferences. 

The Board is closely monitoring the execution of the strategic plan and therefore regularly discusses progress 
against  targets.  The  Board  instils the  right tone  from  the  top;  has  set  down  the  values  of  the  Company  i.e. 
integrity,  transparency,  accountability,  confidentiality  and  sustainability  and  aims  to  embed  them  in  every 
activity  and  operation  of  the  Group.  The  Group  is  thus  creating  value  for  its  customers,  shareholders  and 
employees.  

Leadership 

There  is  a  clear  separation  between  the  role  of  the  Chairperson  who  is  responsible  for  the  leadership  and 
effectiveness  of  the  Board,  and  the  Chief  Executive  Officer  (‘CEO’)  who  is  responsible  for  the  running  of  the 
Company’s business. This clear division of responsibility is documented in the Board Manual and the Corporate 
Governance Policy which have been approved by the Board. The Corporate Governance Policy is available on 
the  Group’s  website  https://www.bankofcyprus.com.cy/globalassets/who-we-are/our-governance/group-
corporate-governance-policy.pdf.  The  day  to  day  operations  of  the  Group  have  been  delegated  to 
management.  

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Annual Corporate Governance Report 2021 

Annual Financial Report 2021 

1. 

1.1 

Board of Directors (continued) 

The Role of the Board (continued) 

Role of the Chairperson 

The  Chairperson  oversees  the  Board’s  operation  and  effectiveness,  including  ensuring  the  agenda  cover  the 
key strategic items confronting the Group; sets the style and tone of Board discussions; encourages the active 
participation  of  members  of  the  Board  in  the  discussions  and  activities  of  the  Board  and  sets  clear 
expectations regarding the Group’s culture, values and behaviour. The Chairperson also ensures that there is 
effective communication with shareholders and promotes compliance with corporate governance standards. 

Role of Vice-Chairperson  

The  Vice-Chair  provides  support  and  guidance  to  the  Chairperson  as  required  and  in  coordination  with  the 
Chair,  acts  as  an  ambassador  for  the  Board  and  Group  in  its  relationship  with  regulators,  employees  and 
clients,  and  deputises  the  Chairperson  at  Board,  general  shareholder  or  other  meetings  when  the  Chair  is 
unable to attend.  

Role of Senior Independent Director 

The  Senior  Independent  Director  (the  ‘SID’)  is  available  to  shareholders  and  members  of  the  Board  if  they 
have concerns that have  not /  cannot  be dealt with  through  normal communication channels.  He provides a 
sounding board for the Chairperson, as well as support to the Chairperson in delivering his objectives.  

He chairs an executive session of the non-executive directors to assess the performance of the Chairperson as 
part of the annual evaluation of Board performance and takes responsibility for an orderly succession process 
for  the  Chairperson  working  closely  with  the  NCGC.  He  also  attends  meetings  with  major  shareholders  to 
ensure that there is a balanced understanding of the issues and concerns that they may have.  

Non-Executive Directors 

Non-executive directors are responsible for monitoring executive activity and contributing to the development 
of  strategy  of  the  Company.  They  are  not  Company  employees  and  do  not  participate  in  the  daily 
management of the Group.  

Their role is to constructively challenge management, to scrutinize the performance of senior management in 
meeting agreed goals and objectives and to monitor the reporting of the performance. Non-executive directors 
must  also  satisfy  themselves  on  the  integrity  of  financial  information  and  that  the  systems  of  financial 
controls,  compliance  and  risk  management  frameworks  and  the  internal  control  framework  are  robust  and 
defensible. The NEDs (including the Chairman and the Deputy Chairperson) bring independent challenge and 
judgement to the deliberations of the Board through their character, objectivity and integrity.  

Regular meetings are held between the non-executive directors in the absence of the executive directors and 
at least once a year in the absence of the Chairperson. 

Executive Directors 

Executive  Directors  have  executive  functions  in  the  Group  in  addition  to  their  Board  duties.  The  role  of 
Executive  Directors,  led  by  the  CEO,  is  to  propose  strategies  to  the  Board  and,  following  challenging  Board 
scrutiny, to execute the agreed strategies to the highest possible standards. 

The CEO is an employee of BOC PCL. The CEO’s termination of employment is subject to six months’ notice to 
that  effect  to  be  given  to  the  executive  director,  without  cause  but  at  the  sole  discretion  of  BOC  PCL.  The 
Executive Director Finance & Legacy (‘EDFL’) is also an employee of BOC PCL and was appointed to the Board 
in  October  2021.  The  EDFL’s  employment  is  mainly  based  on  the  provisions  of  the  collective  agreement  in 
place, which provides for notice or compensation by BOC PCL based on years of service and for a four-month 
prior written notice by the executive director in the event of a voluntary resignation. 

Role of the CEO  

The CEO is responsible for the execution of the approved strategy and has ultimate executive responsibility for 
the  Group’s  operations,  performance  and  compliance.  In  his  day-to-day  management  of  the  Group,  as 
delegated  by  the  Board,  the  CEO  is  supported  with  recommendations  and  advice  from  the  Executive 
Committee (‘ExCo’) which he chairs. The CEO’s service contract is reviewed at least every five years.  

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Annual Corporate Governance Report 2021 

Annual Financial Report 2021 

1. 

1.1 

Board of Directors (continued) 

The Role of the Board (continued) 

1.1.1 

Information and Support 

The  Board  meets  on  a  regular  basis  and  has  a  formal  schedule  of  matters  for  consideration  which  evolves 
based on business needs and which the Board formally reviews annually. Performance against delivery of the 
agreed  key  financial  priorities  is  reviewed  at  every  meeting  with  particular  reference  to  the  detailed  Group 
management  accounts.  The  CEO  and  the  EDFL  comment  on  strategy,  current  business  performance,  the 
market,  regulatory  and  other  external  developments  at  each  meeting  and  present  comparative  data.  The 
Board  receives  regular  reports  and  presentations  from  other  senior  management  on  developments  in  the 
operations  of  the  Group.  The  Board  considers  reports  from  each  of  the  Board  committees,  while  regular 
reports  are  also  provided  on  the  Group’s  risk  appetite,  top  and  emerging  risks,  risk  management,  credit 
exposures and the Group’s loan portfolio, asset and liability management, liquidity, litigation, compliance and 
reputational issues. 

Under  the  supervision  of  the  Chairperson  of  the  Board,  the  Company  Secretary’s  responsibilities  include 
facilitating the flow of information within the Board and its committees, between senior management and non-
executive  directors  and  between  heads  of  internal  control  functions  and  non-executive  directors,  as  well  as 
facilitating the induction, development and evaluation of members of the Board. 

All members of the Board have access to the advice and services of the Company Secretary and the Corporate 
Governance  Compliance  Officer  (the  ‘CGCO’)  who  can  provide  relevant  information  related  to  Board 
procedures and the CSE and UK Codes. The Company Secretary is responsible for ensuring that the directors 
are provided with relevant information on a timely basis to enable them to consider issues for decision and to 
discharge  their  oversight  responsibilities.  Both  the  appointment  and  removal  of  the  Company  Secretary  is  a 
matter for the Board as a whole. 

The  directors  also  have  access  to  the  advice  of  the  Group  external  legal  advisors  and  to  independent 
professional advice at the Group’s expense if and when required. Committees of the Board have similar access 
and  are  provided  with  sufficient  resources  to  undertake  their  duties.  The  Company  Secretary  provides 
dedicated  support  for  members  of  the  Board  on  any  matter  relevant  to  the  business  on  which  they  require 
advice separately from or additional to that available in the normal board process. All members of the Board 
benefit from directors’ and officers’ liability insurance in respect of legal actions against them. 

Occasionally  the  Board  holds  deep  dive  sessions  with  key  business  lines  to  provide  members  with  a  deeper 
insight  into  key  areas  of  strategic  focus,  enable  better  quality  of  debate  and  enhance  knowledge.  The  deep 
dives  usually  include  presentations  and  opportunity  for  discussion.  In  2021,  discussions  took  place  on  the 
Capital Plan, the Resolvability Plan and the MREL Compliance Plan, including discussions with the regulators. 
Other extensive discussions were on the initiatives to improve the risk culture of the Group, the ESG Strategy, 
the continued de-risking from NPE loans and the new organisational structure of management. 

The key areas of focus in 2021 for the Board, inter alia, were:  

Group 
Strategy 

Regular 
Updates 

  Four-year business and capital plan; 
  Sale of a portfolio of Non-performing exposures/trades - Helix 2A&B; 
  Sale of a mixed portfolio of NPEs and REOs - Helix 3; 
  The progress of the Digital Economy Platform; 
  The Transformation programme; 
  Sustainability Strategy – Setting up of the Sustainability Committee; 
  The Bank’s contribution to environmental integrity and social equity. 

Finance report, including budgets, forecasts and capital positions; 

  Group Performance Report; 
 
  Risk report; 
  CEO’s report; 
  Reports from chairpersons of committees; 
  Cost Management Progress. 

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Annual Corporate Governance Report 2021 

Annual Financial Report 2021 

1. 

1.1 

Board of Directors (continued) 

The Role of the Board (continued) 

1.1.1 

Information and Support (continued) 

Business 
environment  

Pandemic Reforecast; 

  Cyprus economic development in light of the pandemic; 
 
  Monitoring of clients under Moratorium with any arrears; 
  Quarterly economic reports; 
Investors and stakeholders’ perspectives; 
 
  Market updates and share trading activity. 

Financials 

Impairments; 

  2020 full year results; 
  2021 half-year results; 
 
  Minimum Requirement of own funds and Eligible Liabilities (MREL) Funding Plan; 
 
 

Internal Capital Adequacy Assessment Process (‘ICAAP’) Report; 
Internal Liquidity Adequacy Assessment process (‘ILAAP’) Report. 

Business 
performance 

  Review of business lines’ strategies; 
  Review of the progress of non-performing loans’ management; 
  Credit portfolio overview; 
  Tier 2 Repurchase and new issue; 
  Customer performance measurement framework; 
  Review of the performance of Corporate Finance projects. 

Culture 

  Risk and Compliance culture; 
  Talent Management updates. 

Risk 
management 

  Group Recovery Plan; 
  Pillar 3 Disclosures; 
  Group Risk Appetite Framework; 
  Progress of implementation of SREP recommendations; 
  Regulatory interactions; 
  Oversight of local subsidiaries; 
  Litigation. 

Governance 
and 
regulatory 
compliance 

  Board effectiveness and Chairman’s performance reviews; 
  Chairman’s remuneration; 
  Review and approval of various Group policies; 
  Conflicts of Interest management; 
  Non-financial reporting; 
  Appointment of key function holders; 
  Succession planning; 
  New streamlined organisational structure;  
  On-going supervisory dialogue and communication with regulatory authorities. 

Strategy Development 

The strategic objectives for the Group are to become a stronger, safer and a more efficient institution capable 
of  supporting  the  recovery  of  the  Cypriot  economy  and  delivering  appropriate  shareholder  returns  in  the 
medium term. The key pillars of the Group’s strategy are to:  

  Grow revenues in a more capital efficient way; by enhancing revenue generation via growth in performing 
book and less capital-intensive banking and financial services operations (Insurance and Digital Economy);  
Improve operating efficiency; by achieving leaner operations through digitisation and automation;  

 
  Strengthen asset quality; maintaining high quality new lending, completing legacy de-risking, normalising 

cost of risk and reducing (other) impairments, whilst managing post pandemic NPE inflows;  

  Enhance organisational resilience and ESG (Environmental, Social and Governance) agenda; by continuing 
to  work  towards  building  a  forward-looking  organisation  with  a  clear  strategy  supported  by  effective 
corporate governance aligned with ESG agenda priorities. 

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Annual Corporate Governance Report 2021 

Annual Financial Report 2021 

1. 

1.1 

Board of Directors (continued) 

The Role of the Board (continued) 

1.1.1 

Information and Support (continued) 

The Group has a clear strategy in place, leveraging on its strong customer base, its renewed customer trust, 
its market leadership position, and further developing digital knowledge and infrastructure, with a clear focus 
on  creating  shareholder  value.  The  Group  now  increases  its  medium-term  return  on  tangible  equity  (ROTE) 
target  to  over  10%,  providing  the  foundations  for  a  return  of  dividend  distributions,  subject  to  performance 
and relevant approvals. 

Maintaining  a  strong  capital  base  has  been  a  key  priority  for  management  over  the  past  few  years  and  this 
remains  equally  important  for  the  Group  going  forward.  The  Group’s  organic  capital  generation  is  to  be 
supported  by  the  improving  Return  on  Tangible  Equity  (ROTE).  Going  forward,  capital  will  be  deployed  for 
organic  growth  of  the  loan  book,  investment  in  the  business,  against  regulatory  impacts  and  one-off  cost 
optimisation  charges.  Detailed  information  relating  to  strategy  is  set  out  in  Strategy  and  Outlook  of  the 
Directors' Report of the 2021 Annual Financial Report on page 30. 

1.2 

Composition of the Board of Directors 

As at 31 December 2021, the Board comprised of twelve members: the Group Chairman who was independent 
on appointment, two executive directors and nine non-executive directors. According to the provisions of the 
CBC  Directive  on  Suitability  eight  of  the  non-executive  directors  are  independent.  The  names  and  brief 
biographical  details  including  each  director’s  background,  external  directorships  and  whether  these  are 
executive or non-executive, experience and independent status are set out in section 4 of this report. 

The  Board  considers  that  a  Board  size  of  10-12  directors  allows  for  a  good  balance  between  having  the  full 
range of skills and experience necessary on the Board and to populate its committees while retaining a sense 
of  accountability  by  each  director  for  Board  decisions;  to  govern  the  business  effectively,  while  enabling  full 
and  constructive  participation  by  all  directors  given  the  size  and  operations  of  the  Group  and  the  time 
demands  placed  on  the  directors.  The  Board  recognises  the  need  to  identify  the  best  qualified  and  available 
people to serve on the Board. In accordance with the Board Nominations Policy, all appointments are made on 
merit against objective criteria (including skills and experience) with due regard for the benefits of diversity on 
the Board. The Board plans for its own renewal with the assistance of the NCGC which regularly reviews Board 
composition,  tenure  and  ensures  plans  are  in  place  for  orderly  succession  to  both  the  Board  and  Executive 
positions.  

Both  on  an  individual  and  a  collective  basis,  the  directors  are  considered  to  have  the  range  of  skills, 
understanding,  experience  and  expertise  necessary  to  ensure  the  effective  leadership  of  the  Group  and  that 
high corporate governance standards are maintained.  

The NCGC ensures a formal, rigorous and transparent procedure when considering candidates for appointment 
to the Board and maintains continuous oversight of the Board’s composition to  ensure it remains appropriate 
and has regard for its purpose, culture, major business lines, risk profile and governance requirements.  

The  NCGC  at  least  annually  reviews  the  structure,  size,  and  composition  of  the  Board  (including  skills, 
knowledge, experience, independence and diversity)  and recommends to the Board the skills and experience 
required to provide sound governance oversight. These include experience in banking, insurance, markets and 
regulatory  environments,  risk  management,  financial  management,  strategy  development,  technology  and 
operations experience and knowledge of law, governance, compliance and audit. Assessing the skills profile of 
the Board ensures that the Board and committees comprise of members having an all-embracing perception of 
the  Group’s  activities  and  the  risks  associated  with  them.  The  composition  of  the  Board  remains  under 
continuous review and the NCGC maintains a constant focus on succession planning to ensure the continuation 
of  a  strong  and  diverse  Board,  which  is  appropriate  to  the  Group’s  purpose  and  the  industry  within  which  it 
operates. 

The Committee’s succession planning  process  has regard  for  the impact of expected retirements of directors 
and  the  Group’s  desired  culture  and  strategic  direction.  As  part  of  the  process,  the  Committee  prepares  a 
detailed role profile, based on its analysis of the skills and experience needs and selects, where appropriate, 
an  experienced  third-party  professional  search  firm  to  facilitate  the  process.  The  search  firm  develops  an 
appropriate  pool  of  candidates  and  provides  independent  assessments  of  the  candidates.  The  NCGC  then 
works with that firm to shortlist candidates, conduct interviews/meetings (including meetings with members of 
the NCGC) and carry out comprehensive due diligence.  

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Annual Corporate Governance Report 2021 

Annual Financial Report 2021 

1. 

1.2 

Board of Directors (continued) 

Composition of the Board of Directors (continued) 

The  Committee  follows  the  requirements  of  the  Group  Suitability  Policy  which  is  fully  aligned  with  the  CBC 
Directive  on  Suitability  (and  the  Joint  ESMA  and  EBA  guidelines  on  the  assessment  of  the  suitability  of 
members of the management body) and ensures a robust assessment of potential candidates which includes 
an interview by the NCGC and recommendation to the Board prior to the submission of suitability applications 
to the regulator for consideration. 

In accordance with the Board Nominations Policy, the assessment and due diligence process is extensive and 
includes self-certification confirmations of probity and financial soundness as well as external checks involving 
a review of various publicly  available  sources. All  potential candidates are  assessed to ensure they have the 
ability to act with integrity, lead by example and promote the desired culture, which evidences a commitment 
to high standards and values. The process also involves the NCGC satisfying itself as to the candidate’s ability 
to  devote  sufficient  time  to  the  role,  his/her  independence  and  suitability.  At  the  same  time  the  NCGC 
assesses and documents its consideration of possible conflicts of interest. Finally, an assessment of collective 
suitability  is  performed  following  which  the  NCGC  makes  recommendations  to  the  Board,  according  to  the 
provisions of the Joint Guidelines on Suitability.   

Regulatory assessment and formal approval are required and given for all Board appointments. 

The Group carries out a review of the ongoing suitability of Board members on an annual basis, whereby they 
are  required  to  confirm  any  changes  in  their  circumstances  in  respect  of  their  compliance  with  the  CBC 
Directive on Suitability. All changes in circumstances disclosed, are assessed and their materiality determined. 
Following the review of 2021, certain changes to directorships were reported. The Board concluded that each 
of  the  directors  has  the  requisite  standard  of  fitness,  probity  and  financial  soundness  to  perform  his/her 
functions effectively and commits the necessary time for the execution of his/her duties.  

1.2.1.  Meetings of the Board of Directors 

A yearly planner is prepared by the Company Secretary, with input from all Board members, to map out the 
flow  of  key  items  of  business  to  the  Board.  The  Group  has  a  comprehensive  and  continuous  agenda  setting 
and escalation process in place to ensure that the Board has the right information at the right time and in the 
right format to enable the directors to make the right decisions. The Chairperson leads the process assisted by 
the Company Secretary.  

The process ensures that sufficient time is being set aside for strategic discussions and business critical items. 
Matters  may  be  added  to  agendas  in  response  to  external  events,  non-executive  directors’  requests  and 
regulatory initiatives inter alia.  

The Company Secretary is closely involved in preparing the schedule of all Board and committee meetings and 
the  agendas  for  these  meetings,  in  conjunction  with  the  Chairperson,  ensuring  that  relevant  information  is 
dispatched timely to all members of the Board.   

Agendas and papers are circulated in a timely manner prior to each meeting and all members of the Board are 
informed  in  writing  of  forthcoming  Board  meetings  to  allow  them  adequate  time  to  review  the  relevant 
information and enable them to fully discharge  their duties. Meetings packs are typically uploaded a week in 
advance of the meetings and communicated to all members of the Board via a secure electronic Board portal 
to ensure they have sufficient time to review the matters which are to be discussed and  to seek clarifications 
or any additional information they may require. 

Generally,  members of  the  senior  management  team  and  other  senior  management  members  are  invited to 
attend  part  of  the  meetings  to  ensure  effective  interaction  with  the  Board.  Board  meetings  have  certain 
standing items such as a report from the CEO and the EDFL on Group performance, reports from the chairs of 
committees and updates from other senior management members. In addition to formal meetings, the Board 
meets  as  necessary  to  consider  matters  of  a  time-sensitive  nature.  The  Chairperson  and  the  chairs  of  each 
committee ensure Board and committee meetings are structured to facilitate discussions.   

Committee meetings are held prior to Board meetings with the  chairperson of each committee then reporting 
matters  discussed  to  the  Board.  Topics  for  deep  dives  or  additional  items  are  discussed  when  required  and 
include business, governance and regulatory update. 

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1. 

1.2 

Board of Directors (continued) 

Composition of the Board of Directors (continued) 

1.2.1.  Meetings of the Board of Directors (continued) 

During 2021 the Board held 14 meetings. Only one meeting was held in the physical presence of the members 
due to the continuing restrictions in travel and the measures in place to fight the pandemic. All other meetings 
were  held  through  teleconferencing.  Further  details  on  the  number  of  the  meetings  of  the  Board  and  its 
committees  and  attendance  by  individual  directors  are  set  out  below.  The  offsite  meeting  was  held  in 
September 2021. During the year, the Chairperson and the non-executive directors met virtually, without the 
executive directors’ present, to discuss a range of business matters. 

The  Board  makes  full  use  of  technology  such  as  teleconferencing,  a  Board  portal  and  tablets  in  its  meeting 
arrangements. This leads to greater flexibility, security and efficiency in Board paper distribution and meeting 
arrangements. Minutes and matters arising from the meetings are produced and circulated to the directors for 
review and feedback. Matters arising are followed up in subsequent meetings through relevant updates.  

Board of Directors of BOCH 1/1/2021-31/12/2021 

Name 

Board of 
Directors 

AC 

HRRC 

Arapoglou 

Georgios 

Efstratios 
(Chairman) 
Lyn Grobler (Vice-Chairperson) 
Arne Berggren 
Maksim Goldman  
Paula Hadjisotiriou 
Michael Heger 
Constantine Iordanou1 
Eliza Livadiotou2 
Panicos Nicolaou 
Maria Philippou 
Nicos Sofianos3 
Ioannis Zographakis 
Total meetings4 

14/14 

14/14 
14/14 
13/14 
14/14 
14/14 
1/1 
2/2 
14/14 
13/14 
10/10 
14/14 
14 

15/16 

16/16 
15/16 

12/12 
16/16 
16 

NCGC 

8/8 

8/8 
  8/8* 

11/11 

10/11 

11/11 

11/11 

8/8 

11 

8 

RC 

24/25 
25/25 

20/20 
25/25 
25 

1  Appointed on 29 November 2021 
2  Appointed on 6 October 2021 
3   Appointed on 26 February 2021 
4  The number of Board meetings at BOC PCL level was 27 during the year 2021. The attendance of these meetings can be 

found on page 294. 

1.2.2 

Terms of Appointment, Retirement and Re-election of Directors  

Non-executive  directors  are  appointed  for  an  initial  three-year  term  and  are  typically  expected  to  serve  a 
further  term  of  three  years,  assuming  satisfactory  performance  and  subject  to  the  needs  of  the  business, 
shareholder re-election and continuing suitability. The Board may invite directors to serve additional periods. A 
non-executive’s  term  of  office  will  not  extend  beyond  12  years  in  total.  Any  re-appointment  beyond  6 
cumulative  years  is  considered  on  an  annual  basis  and  has  regard  for  a  number  of  factors  including 
performance, independence, the need for  progressive refreshing of the Board over the medium to long term 
and the best interest of the shareholders.   

The Board may at any time appoint any person who is willing to act as  director and who fulfils the criteria as 
these are determined in the Board Nominations Policy, either to fill a vacancy or as an addition to the existing 
Board, but the total number of directors should not exceed 13. Any director so appointed is subject to election 
at the AGM following his/her appointment. The NCGC considers, inter alia, whether a potential director is able 
to  devote  the  requisite  time  and  attention  to  the  Company’s  affairs,  prior  to  the  Board’s  approval  of  the 
individual’s appointment.   

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1. 

1.2 

Board of Directors (continued) 

Composition of the Board of Directors (continued) 

1.2.2 

Terms of Appointment, Retirement and Re-election of Directors (continued) 

According  to  the  Articles  of  Association  of  the  Company,  all  directors  retire  each  year  and  if  eligible  offer 
themselves for re-election. The following directors, being eligible, offered themselves for re-election and were 
elected  at  the  AGM  on  25  May  2021:  Efstratios-Georgios  Arapoglou,  Arne  Berggren,  Maksim  Goldman,  Lyn 
Grobler,  Paula  Hadjisotiriou,  Michael  Heger,  Panicos  Nicolaou,  Maria  Philippou,  Nicos  Sofianos  and  Ioannis 
Zographakis. Eliza Livadiotou and Constantine Iordanou were also elected to the Board subject to ECB consent 
which was provided on 6 October 2021 and 29 November 2021 respectively. The 2021 AGM is scheduled for 
20 May 2022, and in line with previous AGMs, all directors will retire from office at the date of the AGM and 
offer themselves for re-election. 

The  names  of  directors  submitted  for  election  or  re-election  are  accompanied  by  sufficient  biographical  and 
other  relevant  information  in  the  AGM  documentation  and  are  available  on  the  Group’s  website  to  enable 
shareholders to take an informed decision.  

1.2.3 

Conflicts of interest 

The  Group  Policy  on  Conflict  of  Interests  focuses  on  principles,  procedures  and  arrangements  for  the 
prevention, identification, documentation, escalation and management of actual, potential or perceived conflict 
of interests. The policy is reviewed and approved by the Board annually and is communicated throughout the 
Group. An enhanced procedure for Board members and senior management to self-assess potential conflict of 
interests annually was implemented in 2021.  

The  Board  Manual  documents  procedures  specifically  relating  to  directors’  conflict  of  interests,  and  sets  out 
how these are to be identified, reported and managed to ensure that the directors act at all times in the best 
interests of the Company. The Board Manual is reviewed and approved by the Board, at least annually.  

The  Board  has  adopted  a  Dealing  Code  for  transactions  in  the  Company’s  securities  by  Persons  Discharging 
Managerial Responsibilities (PDMRs). The Dealing Code complies with the European Market Abuse Regulation. 
All  PDMRs  have  been  informed  of  their  obligations  under  the  Dealing  Code  in  writing.  All  directors  have 
complied with the Dealing Code during 2021.   

None  of  the  directors  had,  during  the  year  or  at  year  end,  a  material  interest,  directly  or  indirectly  in  any 
contract  of  significance  with  the  Group  (See  Note  50  of  the  Consolidated  Financial  Statements  of  Bank  of 
Cyprus Holdings). 

1.2.4 

Time commitment 

The  NCGC  ensures  that  individual  Board  directors  have  sufficient  time  to  dedicate  to  their  duties,  having 
regard  to  applicable  regulatory  limits  on  the  number  of  directorships  which  may  be  held  by  any  individual 
director.  The  Board  has  determined  the  time  commitment  expected  of  non-executive  directors  to  be  35-40 
days per annum. Time devoted to the Group can be considerably more when serving on Board committees.  

BOC  PCL  has  been  classified  as  a  ‘significant  institution’  under  the  European  Union  (Capital  Requirements) 
Regulation  2014.  The  CBC  Directive  on  Suitability  which  incorporates  the  provisions  of  Article  91  of  the 
European Capital Requirements Directive (‘CRD IV’) on management bodies of credit institutions, determines 
that a director cannot hold more than one of the following combinations: 

  One executive directorship with two non-executive directorships; or 
 

Four non-executive directorships. 

Executive  or  non-executive  directorships  held  within  the  same  group,  count  as  a  single  directorship. 
Directorships in organisations which do not pursue predominantly commercial objectives do not count for the 
purposes of the above guidelines. 

The ECB which supervises BOC PCL following the European Union Regulation 468/2014 which established the 
framework  for  cooperation  within  the  SSM  between  the  ECB  and  national  competent  authorities  may  in 
exceptional  cases  and  taking  into  consideration  the  nature  and  complexity  of  the  business  of  the  Group, 
authorise members of the Board to hold one additional directorship. 

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1. 

Board of Directors (continued) 

1.2. 

Composition of the Board of Directors (continued) 

1.2.4 

Time commitment (continued) 

In  2019  the  ECB  having  assessed  the  Chairman’s  other  directorships  and  the  time  committed  to  them,  had 
granted permission to Mr. Arapoglou to hold one  additional non-executive directorship given the very limited 
time commitment involved in that directorship. Mr. Arapoglou has demonstrated relevant commitment to his 
chairmanship  and  has  fulfilled  his  responsibilities  to  the  utmost.  The  executive  session  of  the  non-executive 
directors has highlighted this proven commitment of the Chairman. Moreover, the external Board Performance 
Evaluation, confirmed and highlighted the adequacy of the time commitment of the Chairman to the Bank. In 
May 2021 the Chairman stepped down from one of his appointments so that he now holds four non-executive 
directorships  and  as  at  today  meets  all  regulatory  obligations.  Finally,  all  other  directors  were  within  the 
directorship limits set out for ‘significant institutions’.   

All newly appointed members of the Board are provided with a comprehensive letter of appointment detailing 
their responsibilities as directors, the terms of their appointment and the expected time commitment for the 
role. A copy of the standard terms and conditions of appointment of non-executive directors can be inspected 
during  normal  business  hours  by  contacting  the  Company  Secretary.  Members  of  the  Board  are  required  to 
devote  adequate  time  to  the  business  of  the  Group  which  includes  attendance  at  regular  meetings  and 
briefings, preparation time for meetings and visits to business units. 

In  addition,  non-executive  directors  are  normally  required  to  sit  on  at  least  one  Board  committee,  which 
involves the commitment of additional time.  

Certain  non-executive  directors  such  as  the  Vice-Chair,  the  SID  and  committee  chairpersons  are  required  to 
allocate additional time in fulfilling those roles. 

Before their appointment, directors disclose details of their other significant commitments along with a broad 
indication of the time committed to such appointments. The directors’ positions on the management bodies of 
other companies are noted in their biographical details included in section 4 of this report. Such participation 
does  not  prevent  them  from  devoting  the  necessary  time  and  attention  to  their  duties  as  members  of  the 
Board  of  the  Company  and  is  within  the  limits  set  by  the  CBC  Directive  on  Suitability.  Before  accepting  any 
external  appointments,  which  may  affect  existing  time  commitment  for  the  Board’s  business,  approval  must 
be  obtained  from  the  NCGC  and  depending  on  the  nature  of  the  proposed  commitment,  the  Board  must 
approve as well.  

During 2021, all Directors complied with  the  Board process  and sought approval in advance  where required. 
All Directors are reminded of their obligation under the Board Manual when appointed to any external roles. 

It was estimated that in 2021, each non-executive director spent at least 40 days on board-related duties. The 
Board considered the time commitment of all directors and concluded that each director devotes the requisite 
time for the effective performance of his/her duties as described in the Joint Guidelines on Suitability.      

1.3 

Board Balance and Independence  

The NCGC and the Board determine the independence status of each director on appointment. In addition, the 
Board considers each individual against the criteria set out in the UK Code, the CSE Code, the CBC Directive 
on Suitability and the Joint Guidelines on Suitability. It also considers their contribution and conduct at Board 
meetings, including how they demonstrate objective judgement and independent thinking, annually, to ensure 
that the determination regarding independence remains appropriate.  

In  2021  the  Board  considered  the  principles  relating  to independence  and  determined  that  eight  out of  nine 
Non-Executive Directors in office at 31 December 2021 were independent in character and judgement and free 
from any business or other relationships with the Group which could affect their judgement. Maksim Goldman, 
by  virtue  of  his  employment  up  to  June  2018 by  a corporation  controlled  by  a  significant  shareholder  in  the 
Company, is not considered independent by reference to the provisions of the CBC Directive on Suitability. Mr. 
Goldman  has  always  exhibited  and  continues  to  exhibit  an  independent  character  and  judgement  and  the 
Board believes, based on his performance to date, that he too brings independent challenge and judgement to 
the deliberations of the Board. Discussions with dissenting shareholders to Mr. Goldman’s election, led to the 
nomination and appointment of Mr. Iordanou to the Board. 

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1. 

1.3 

Board of Directors (continued) 

Board Balance and Independence (continued) 

The Chairman, Mr. Arapoglou, was independent on appointment and continues to operate in a manner that is 
independent in character and remains objective in his opinions  having no other relationship or circumstances 
to affect his judgement. He commits the appropriate time for the Group’s business which is slightly more than 
the  other  non-executive  directors,  but  his  time  commitment  does  not  exceed  55  days  per  year.  He  has  no 
other remuneration from the Group other than as Chairperson of the Board and chairperson of the NCGC.  

The status of each director is presented in the biographical details in section 4 of this report.  

A  relevant  ‘Confirmation  of  Independence’  based  on  the  independence  criteria  of  provision  A.2.3  of  the  CSE 
Code  is  signed  annually  by  each  of  the  independent  non-executive  directors  and  is  submitted  to  the  CSE 
together with the Corporate Governance Report. 

1.3.1  Directors’ induction and ongoing development 

On  appointment,  each  director  receives  a  full,  formal  induction  plan,  tailored  to  his  or  her  specific 
requirements  including  committee  membership.  All  incoming  directors  are  provided  on  appointment  with  an 
information pack which includes, among others, the Board Manual, key legislation, directives and regulations 
and the Company’s Articles of Association, to facilitate their understanding of how the Group operates and the 
key issues that it faces.  

Meetings are arranged with senior management on Group and  divisional strategy, deep dives on businesses, 
an  overview  of  the  Group’s  risk  appetite  and  Group  Risk  Framework,  corporate  governance,  internal  control 
systems,  regulatory  environment,  people  strategies,  technology  and  payments.  Further,  the  Company 
Secretary  under  the  supervision  of  the  Chairperson  develops  programmes  based  on  the  directors’  individual 
needs.  A  Policy  on  Induction  and  Training  of  Board  members  has  been  approved  by  the  Board  and  can  be 
found on the website. 

Ongoing education is provided for the Board, informed by the effectiveness reviews of the Board and individual 
directors, as well as emerging external developments. Focused training of the Board is arranged in conjunction 
with scheduled Board meetings where information is provided to ensure that directors receive adequate insight 
into a particular area through presentations by Group business units and control functions and briefings with 
senior management. Dedicated training sessions also take place on particular issues (refer to table below for 
2021 training schedule) usually identified by the directors themselves and the Company Secretary. A training 
schedule is prepared at the beginning of each year and directors are expected to attend accordingly.  

Education and Development sessions* for the Board members during 2021 

Info. Security Awareness Q1 2021 

 
  Conflict of Interest 
 
 
  MiFID II (part 2) 2021  
  AML Essentials 2021 

Info. Security Awareness Q2 2021 
Info. Security Awareness Q3 2021 

*e-learning sessions 

The  training  material  is  distributed  to  all  directors  regardless  of  attendance.  In  2021,  all  training  was  in  the 
form of e-learning sessions on an online platform with an assessment quiz at the end of the training session. 
The directors can access this at any time, and once the training is completed, it is recorded on the system to 
provide a full audit trail.     

Directors are also offered the option of attending suitable external educational courses, events or conferences 
designed to provide an overview of current issues of relevance to  directors. The Company Secretary ensures 
all  directors  are  provided  with  relevant  information  on  a  timely  basis  to  enable  them  to  consider  issues  for 
decision-making and discharge of their oversight responsibilities.   

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1. 

1.3 

Board of Directors (continued) 

Board Balance and Independence (continued) 

1.3.1  Directors’ induction and ongoing development (continued) 

In  the  performance  of  their  roles,  executive  directors  develop  and  refresh  their  skills  and  knowledge  of  the 
Group’s business and operations through regular interactions, meetings and briefings with senior management 
and  through  presenting  on  the  Group’s  business  to  investors  and  analysts.  They  remain  abreast  of 
developments  affecting  the  financial  services  sector  and  banking  by  representing  the  Group’s  interests  at 
conferences, advisory groups and other events and meetings with regulators and other authorities. 

The Company Secretary provides the Board with comprehensive guidance on Board procedures and dedicated 
support for directors on any matter relevant to the business on which they require advice separately from or 
additional to that available in the normal board process. 

1.3.2 

Board Performance Evaluation  

The  Board  annually  reviews  its  effectiveness  and  that  of  its  committees  and  individual  members  in  order  to 
enhance  its  operations.  The  objective  of  these  evaluations  is  to  review  past  performance  with  the  aim  of 
identifying  efficiencies,  opportunities  for  improvement  and  maximizing  strengths,  determining  whether  the 
Board  or  committee  as  a  whole  is  effective  in  discharging  its  responsibilities  and,  in  the  case  of  individual 
directors,  to  determine  whether  each  director  continues  to  contribute  effectively  and  to  demonstrate 
commitment to the role.  

The Board is subject to external evaluation every three years. The most recent external review begun in late 
2020  and  was  completed  in  February  2021.  The  Board  further  conducted  an  internal  evaluation  in  Spring 
2021,  led  by  the  Chairman  with  the  support  of  the  NCGC  and  the  CGCO.  It  included  a  review  of  the 
effectiveness of the Board,  its  committees and individual  directors.  The  directors’ views on  a range  of topics 
were  sought  including  inter  alia,  strategy,  performance,  reporting,  risk  and  control,  Board  composition  and 
size,  diversity,  balance  of  skills,  culture  and  dynamics,  the  Board’s  agenda;  the  quality  and  timeliness  of 
information,  training  for  directors  etc.  The  review  indicated  an  effective  Board  with  a  strong  and  diverse 
composition of experiences.   

The  Chairman  met  with  directors  on  a  one-to-one  basis  to  discuss  their  individual  performance  taking  into 
account  their  input,  which  was  submitted  in  advance  of  the  meetings.  In  each  case,  the  Chairman  assessed 
each director as fully effective in his or her role on the Board whose contributions continue to be important to 
the Company’s long-term sustainable success while continuing to demonstrate independence of mind.  

Executive  directors’  individual  performance  evaluation  is  assessed  against  particular  KPIs  set  by  the  NCGC 
undertaken  at  the  same  time  as  the  performance  management  process  for  all  employees  and  includes  self-
assessment and a review and discussion by the NCGC, before final assessment by the Board.  

The process in 2021 was as follows: 

  All  non-executive  members  of  the  Board  were  invited  to  complete  online  questionnaires  to  self-  assess 

their own performance,  
The  Chairman  performed  an  assessment  of  all  the  non-executive  members  who  were  on  the  Board 
throughout 2020.  
The SID chaired an executive meeting of the non-executives in the absence of the Chairman to assess the 
performance of the Chairman.  
The Self- Assessment of each Committee by its members. 

 

 

 

A consolidated report on the findings of the full evaluation process was presented to the Board. The outcome 
of  the  Board  evaluation  was  positive,  concluding  that  the  effectiveness  of  the  Board  and  its  committees 
continued  to  be  enhanced  year  on  year.  Each  director  was  assessed  as  being  effective,  with  all  directors 
demonstrating commitment to their roles. The report was considered by the NCGC and collectively discussed 
by  the  Board.  The  recommendations  were  intended  to  enhance  the  Board  process,  although  they  were  not 
material to the effectiveness of the Board. The Board accepted them and set up an action plan to incorporate 
those  recommendations.  Taking  into  account  the  evaluation  report,  the  Board  considers  that  the  effective 
contribution of each of the individual directors and the Board as a whole is and continues to be important to 
the long-term sustainable success of the Group. The Board also concluded that all the members of the Board 
have  appropriate  qualifications;  broad  relevant  experience;  continue  to  be  effective;  and  demonstrate 
continuing commitment to the role.   

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1. 

1.3 

Board of Directors (continued) 

Board Balance and Independence (continued) 

1.3.2 

Board Performance Evaluation (continued) 

Key  recommendations  emanating  from  the  internal  assessment  were  aligned  with  the  conclusions  and 
recommendation recorded by the independent consultant as follows:  

 

 
 

 

The  Board  should  continue  to  appoint  new  members  to  achieve  a  gradual  renewal  of  the  Board  and  its 
Committees without compromising any of the skills and expertise currently on the Board. The Board would 
benefit from another director with knowledge of IT or Digital Transformation or Cybersecurity, preferably a 
woman, in order to achieve its target of 40%.  
The focus of the Board should shift towards more oversight and less management support.  
There is room for the Board to further integrate sustainability concerns in its decision-making process and 
the development of its strategic plan.  
The  Board  has  determined  that  the  ECCC  should  address  sustainability  and  ESG  factors  in  earnest  to 
support the Board in collaboration with the NCGC in its strategy development and decision-making.  

The  chairperson  of  each  principal  Board  committee  led  the  self-assessment  process  in  respect  of  committee 
performance  through discussion  with  all  committee members. The effectiveness of each of the four principal 
committees  was  assessed  as  adequate.  All  non-executive  directors  provided  feedback  on  their  uptake  of 
committee work performed and the results were satisfactory.  

The Chairman’s performance evaluation was carried out by the non-executive directors led by the SID and was 
based on a discussion during an executive session of the non-executive directors (without the Chairman). The 
Board concluded that Mr. Arapoglou continues to be a highly effective Chairperson who provides very strong 
leadership to the Board and maintains a right balance between oversight and providing advice to the CEO. Mr. 
Arapoglou combines extensive and relevant banking experience, inclusive leadership style and is open to new 
ideas.  He  exercises  effective  time  management  and  exhibits  a  Growth  mind-set.  Areas  for enhancement  are 
his visibility within the Bank and the Cyprus market and ensuring more focused training for members on risk-
related issues. The Board confirmed its continued support for Mr. Arapoglou. 

The  external  Board  Performance  Evaluation  concluded  in  February  2021  by  Nestor  Advisors  Ltd,  a  company 
with  no  other  connection  to  the  Company,  found  the  Board  to  be  well-structured  and  composed.  The  Board 
has the skills and knowledge  necessary  for directing and controlling the Bank. The Board  members are  very 
well  informed,  have  a  thorough  understanding  of  the  Group’s  business  and  are  probing  in  controlling 
management’s work.  

The  basis  for  the  execution  of  this  engagement  was  the  relevant  provision  of  the  CBC  Directive  on  Internal 
Governance and the methodology which was followed included:  

  Document review of relevant constitutional documents and Board documentation.   
  Online questionnaire completed by each Board member.  
 

Individual interviews including with the Company Secretary, the  Chief Risk Officer (‘CRO’), Internal Audit 
Director (‘IAD’) and Director of Compliance.  

  Meeting observation of several meetings at Board and Board Committee level. 
  Gap analysis against UK Code.  
 

The firm’s judgement, supervisory and best practice considerations. 

Key recommendations emanating from the independent consultants were as follows:  

 
 
 
 
 

The Board should focus more on ESG matters;  
The Bank should strengthen its KPIs for senior management to include ESG-related targets;  
The strategy away-day should focus on the long-term vision of the Bank;  
The Board should explore ways in which to ensure that the workforce voice is heard on the Board; 
The monitoring of culture should become part of the Board’s long-term strategy agenda.   

Progress was made on areas for enhancement identified during the previous internal performance evaluation 
relating to more hands-on oversight of subsidiary objectives and business, ESG matters featuring on the Board 
agenda,  renewal  of  the  composition  of the  Board,  lessons  learned  and  a  continued  forward-looking  focus  on 
Group strategy. 

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Annual Financial Report 2021 

1. 

1.3 

Board of Directors (continued) 

Board Balance and Independence (continued) 

1.3.2 

Board Performance Evaluation (continued) 

The directors are aware that in case they have material concerns about the overall governance of the Group, 
these should be reported without delay to the Board and, if their concerns are not satisfactorily addressed, the 
directors should report these concerns to the CBC. 

1.3.3 

Interaction with principal subsidiaries 

There are close interactions between the material subsidiary boards and the Group Board and their respective 
committees, including the requirement for appointments to material subsidiary boards to be approved by the 
Group Board. The chairs of the subsidiary audit and risk committees submit an annual report to the respective 
Group Board committees on the effectiveness of these subsidiaries and attend and present at the Group Board 
committees annually an account of the subsidiary  board  committees.  The  chairpersons of  the Company’s  AC 
and  RC  are  invited,  respectively,  to  participate  occasionally  in  the  subsidiary  audit  and  risk  committee 
meetings as observers. In addition, the CGCO and other heads of control functions are invited to attend these 
meetings  as  observers.  The  NCGC  annually  reviews  and  approves  the  Corporate  Governance  Guidelines  for 
Group Subsidiaries. 

1.3.4 

Loans to Directors and Other Transactions 

Details  of  credit  facilities  to  directors  and  other  transactions  with  the  Group  are  set  out  in  Note  50  of  the 
Consolidated Financial Statements for the year ended 31 December 2021. 

It is hereby confirmed that the credit facilities to Company directors (and related parties) or to its subsidiary 
or associated company  directors are granted in  the normal  course  of the Company’s business, under normal 
commercial and employment terms and with transparency. Furthermore, it is confirmed that all relevant cases 
of bank facilities to Company directors and its subsidiary company directors are forwarded for approval to the 
Board  after  the  relevant  proposal  of  the  Risk  Committee.  The  interested  member  of  the  Board  is  neither 
present nor participates in the procedure.   

All members of the Board complied with the relevant provisions of the CSE Code and the Banking Law as at 31 
December 2021. 

2. 

Internal Controls 

The  Board  is  responsible  for  the  adequacy  and  effectiveness  of  the  system  of  internal  controls,  corporate 
governance and risk management framework of the Group. These ensure amongst others that:  

 
 
 

 
 

The governance framework is effective, monitored and periodically assessed;  
The compliance framework is appropriate;  
The  integrity  and  internal  controls  of  the  accounting  and  financial  reporting  systems,  as  well  as  the 
compliance with relevant legal / supervisory requirements and reporting standards, are adequate;  
The information security framework for the protection of confidential information is appropriate;  
The process of taking appropriate steps to timely address any deficiencies is effective.  

The system  of internal controls,  corporate governance  and risk management framework  have  been designed 
in accordance with the nature, scale and complexity of the Group’s operations, in order to provide reasonable 
but  not  absolute  assurance  against  material  misstatements,  errors,  losses,  fraud  or  breaches  of  laws  and 
regulations.    

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2. 

Internal Controls (continued) 

Annual Financial Report 2021 

The overall system of internal controls, corporate governance and risk management framework of the Group 
include amongst others:  

  A transparent organisational structure with clear reporting lines to Senior Management and the Board;  
  Board and executive committees with clear responsibilities;  
 
 
  Monthly  reporting  by  business  lines  to  enable  progress  to  be  monitored,  trends  to  be  evaluated  and 

Three lines of defence model for the effective risk management and compliance across the Group;  
Formal policies and procedures;  

variances to be acted upon;  

  Monthly meetings of committees to review performance;  
  Code  of  Ethics  setting  out  the  principles  and  expectations  governing  the  behavior  of  all  officers  and 

employees; 

  Code of Conduct setting out the standards expected of all officers and employees;  
  Whistleblowing policy, including processes and procedures, to be followed for independent investigation of 

concerns raised by staff;  

  Anti-Bribery policy in line with the UK regulatory guidance as well as with ISO37001;  
  Conflicts of Interest policy;  
  Quarterly  representations  by  all  Divisions  of  the  Bank  to  the  CEO  on  the  effectiveness  of  the  system  of 

internal controls (policies, procedures and monitoring activities);  

  Annual representations by all control functions of the Bank (Compliance, Risk, Information Security) to the 

CEO on effectiveness of the system of internal controls (policies, procedures, monitoring activities).  

The  Board  confirms  that,  through  the  AC  and  the  RC,  it  has  conducted  reviews  for  the  year  ended  31st 
December 2021, regarding the effectiveness of the Group’s internal control and information systems, as well 
as  in  relation  to  the  procedures  used  to  ensure  the  accuracy,  completeness  and  validity  of  the  information 
provided to investors. The reviews covered all systems of internal controls, including financial, operational and 
compliance controls, as well as risk management systems.  

In  carrying  out  their  reviews,  the  AC  and  RC  receive  regular  business  and  operational  risk  assessments, 
regular  reports  from  the  Internal  Audit  Director,  the  Director  of  Compliance,  the  Chief  Information  Security 
Officer  and  the  Chief  Risk  Officer,  other  internal  memos  and  external  audit  reports,  as  well  as  regulatory 
reports.    

The  Board  receives  a  confirmation  on  an  annual  basis  by  the  CEO  for  the  effectiveness  of  compliance,  risk 
management and information security system of internal controls. Additionally, the Board, through the AC and 
RC,  has  received  confirmation  that  executive  management  has  taken  or  is  taking  the  necessary  actions  to 
remedy  all  significant  weaknesses  identified  through  the  operation  of  the  Company’s  framework  of  internal 
controls,  corporate  governance  and  risk  management  processes  and  to  continuously  modify  or  enhance  the 
system of internal controls, corporate governance and risk management framework as required by the Bank’s 
current transformation.  

Based  on  the  internal  audit  work  carried  out  in  2021,  reasonable  assurance  is  provided,  with  emphasis  on 
specific  matters,  on  the  design  adequacy  and  operating  effectiveness  of  the  Group’s  internal  control 
framework,  corporate  governance  and  risk  management  processes,  for  managing  significant  risks,  according 
to  the  risk  appetite  set  by  the  Board  of  Directors.  Emphasis  is  placed  on  the  areas  of  Digitalisation, 
Information Systems and Data Governance, which require management’s attention to further manage current, 
as well as any future, risk exposures.   

Overall,  the  Board  of  Directors  through  its  committees,  has  reviewed  the  effectiveness  of  the  system  of 
internal controls, corporate governance and risk management processes of the Group for the year ended 31st 
December 2021 and confirms their effectiveness either through the effective design and operation of controls 
or through mitigating factors that existed. The Board also confirms that it is not aware of any violation of the 
Cyprus Securities and Stock Exchange Laws and Regulations.  

The  Group’s  financial  reporting  process  is  controlled  using  documented  accounting  policies  and  procedures 
supported  by instructions and  guidance  on  reporting  requirements,  issued to  all  reporting entities  within  the 
Group in advance of each reporting period. The submission of financial information from each reporting entity 
is subject to sign off by the responsible financial officer.  

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2. 

Internal Controls (continued) 

Annual Financial Report 2021 

The internal control system also ensures that the integrity of the accounting and financial reporting systems, 
including  financial  and  operational  controls  and  compliance  with  legal  and  supervisory  requirements  and 
relevant  standards,  is  adequate.  The  Group  has  in  place  an  adequate  financial  statement  closing  process  by 
which  transactions  and  events  reflected  in  the  Group’s  accounting  records  are  processed  to  produce  the 
financial statements, related disclosures and other financial reports which relies either on the effective design 
and  operation  of  controls  or  other  mitigating  factors  where  these  were  inefficient.  Where  from  time-to-time 
areas  of  improvement  are  identified  these  become  the  focus  of  management’s  attention  in  order  to  resolve 
them  and  thus  strengthen  the  procedures  that  are  in  place.  Areas  of  improvement  may  include  the 
formalisation of existing  controls and  the  introduction  of new information technology controls, as  part of  the 
Company’s on-going digital journey. 

Τhe Annual Report and Interim  Report prior to their  submission to the Board  are  reviewed and approved by 
the  ExCo.  The  Board,  through  the  AC  scrutinises  and  approves  the  financial  statements,  results, 
announcements  and  the  Annual  Report  and  ensures  that  appropriate  disclosures  have  been  made.  Detailed 
papers are prepared for review and approval by the AC covering all accounting issues including presentations 
and disclosures. This governance  process  enables both management and the Board to challenge the Group’s 
financial statements and other significant disclosures before their publication. 

The  Bank  has  developed  an  Integrated  Risk  Identification  Framework  which  provides  for  the  identification, 
evaluation and management of the principal risks faced by the Group. The Group is forward looking to ensure 
emerging risks are identified. The Key Risk Matrix is thus updated and is approved by the RC and the Board 
through  the  ICAAP  process.  The  Board  is  responsible  for  determining  the  nature  and  extent  of  the  principal 
risks  the  Group  is  willing  to  take  in  achieving  its  strategic  objectives  and  ensuring  the  maintenance  of  an 
effective risk management and oversight process across the Group. 

The Board  approves the  Group Risk Appetite  Statement on an annual basis and receives regular updates on 
the  Group’s  risk  environment  and  exposure  to  the  Group’s  material  risk  types  through  the  Risk  Report 
reviewed monthly.  A consolidated  risk  report  and  risk appetite dashboard is regularly reviewed by the RC to 
ensure  the  risk  profile  and  mitigating  actions  are  satisfactory.  The  key  risks  with  their  mitigant  actions  are 
presented in Pillar 3 Disclosure Report.  

The Board confirms that it carries out a robust assessment of both principal and emerging risks, including risks 
that might threaten the Group’s business model, future performance, liquidity etc. 

Business continuity  risks are mitigated  to  ensure  that the Bank  has business resilience  and continuity plans. 
They  also  ensure  that  the  Bank  operates  on  an  on-going  basis  and  limits  potential  losses  in  the  event  of  a 
severe business disruption. 

The  Group’s  risk  management  and  internal  control  systems  are  regularly  reviewed  by  the  Board  and  are 
consistent  with  the  Guidance  on  Risk  Management,  Internal  Control  and  Related  Financial  and  Business 
Reporting  issued  by  the  Financial  Reporting  Council  and  compliant  with  the  requirements  of  Capital 
Requirements Directive (CRD) IV. They have been in place for the year under review and up to the date of the 
approval of the annual report.  

Detailed  information  relating  to  Group  risk  management  is  set  out  in  Notes  45  to  48  of  the  Consolidated 
Financial Statements and the Additional Risk and Capital Management Disclosures section of the 2021 Annual 
Financial Report. 

2.1 

Going concern 

The Directors have made an assessment of the Group’s ability to continue as a going concern for a period of 
12  months  from  the  date  of  approval  of  the  2021  Consolidated  Financial  Statements.  The  Directors  believe 
that the Group is taking all necessary measures to maintain its viability and the development of its business in 
the current economic environment. Detailed information relating to going concern is set out in Going Concern 
of the Directors’ Report of the 2021 Annual Financial Report on page 32. 

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Annual Corporate Governance Report 2021 

Annual Financial Report 2021 

2. 

2.2 

Internal Controls (continued) 

Group Code of Conduct and Whistleblowing Policy 

The  Group  has  set  out  the  standards  that  are  expected  from  all  employees  and  directors  of  the  Group  in  a 
Code of Conduct along with guidance on how these standards should be applicable. The Code of Conduct and a 
dedicated Code of Ethics are publicly available on the Group’s website.  

The  Group  has  a  Whistleblowing  Policy  and  relevant  written  procedure  in  place  for  all  employees,  including 
directors,  which  is  in  accordance  with  international  practice.  The  policy  is  reviewed  annually.  Its  general 
principles are: 

  Concerns  in  good  faith,  about  wrongdoing  or  malpractice  can  be  raised  in  confidence  without  fear  of 

 

victimisation, discrimination, disadvantage or dismissal; 
Procedures for the reporting of any matters of concern are clearly provided. The persons concerned must 
be  able  to  bypass  the  main  channels  for  whistleblowing  if  these  prove  inappropriate,  and  use  the 
anonymous reporting line; 

  Disclosures are managed in a timely, consistent and professional manner; and 
 

The appointment of the chairperson of the AC, an independent non-executive director as a Whistleblowing 
Champion with specific responsibilities.  

The Board and CEO are committed to this policy, which encourages staff to raise concerns. Regular messages 
from  the  CEO  to  staff  to  speak  up  and  e-learning  sessions,  are  addressed  to  all  staff  and  the  Board  of 
Directors to further increase awareness. 

3. 

Other matters  

The table below show attendance of the directors on the meetings of BOC PCL throughout 2021. One third of 
the directors retire each year and offer themselves for re-election. 

Board of Directors of BOC PCL 1/1/2021-31/12/2021 

Name 

Board of 
Directors 

AC 

HRRC 

NCGC 

RC 

AC/RC 
Joint 

TC 

ECCC 

Efstratios-Georgios  Arapoglou 
(Chairperson) 
Lyn Grobler (Vice-Chair) 
Maksim Goldman 
Arne Berggren 
Paula Hadjisotiriou 
Michael Heger 
Constantine Iordanou1 
Eliza Livadiotou2 
Panicos Nicolaou 
Maria Philippou 
Nicos Sofianos3 
Ioannis Zographakis 
Total meetings 
1 – Appointed 29 November 2021 
2  Appointed 6 October 2021 
3  Appointed 26 February 2021 

27/27 

26/27 
26/27 
25/27 
26/27 
27/27 
2/2 
7/7 
27/27 
26/27 
21/22 
27/27 
27 

3.1 

Company Secretary 

8/8 

8/8 

8/8 

11/11 
10/11 

11/11 

15/16 
16/16 
15/16 

27/29 

28/29 

7/7 
7/7 
7/7 
7/7 

12/12 
16/16 
16 

11/11 

8/8 

11 

8 

24/24 
29/29 
29 

5/5 
7/7 
7 

7/7 

7/7 
6/7 

1/1 

7/7 
7 

6/6 

5/6 

5/6 

6/6 
6 

The Board appointed Mrs Katia Santis as the Company Secretary. 

3.2 

Internal Audit Director 

The Board appointed Mr. George Zornas as the Internal Audit Director. 

3.3 

Corporate Governance Compliance Officer 

The Board appointed Mr. Marios Skandalis as CGCO. 

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4. 

4.1 

Members of the Board of Directors  

Non-Executive Directors  

Efstratios-Georgios Arapoglou (Chairperson) 

Annual Financial Report 2021 

Mr. Arapoglou is an expert financial consultant. He has served as Chairperson and CEO of the National Bank of 
Greece Group, Chairperson of the Hellenic Banks Association, Member of the Board of Eurobank and has held 
senior  management  positions  with  Citibank  and  Chase  Manhattan  in  the  UK  and  with  American  Express  in 
Greece. Currently, he is Chairperson of the Board of Titan Cement, an international cement company listed on 
the  Athens  Stock  Exchange  and  of  Tsakos  Energy  Navigation,  a  shipping  company  listed  on  the  New  York 
Stock Exchange. 

Mr. Arapoglou holds an MSc in Finance and Management from the University of Brunel, London, a BSc in Naval 
Architecture and Ocean Engineering from the University of Glasgow and a BA in Mathematics and Physics from 
the University of Athens. 

He  has  extensive  experience  in  international  capital  markets  and  in  corporate,  commercial  and  investment 
banking in South East Europe, the UK, the Middle East and Africa. 

Term of Office: 

External Appointment: 

Appointed to the Board of BOC PCL 
and the Board in June 2019 

Chairperson of the Board of Tsakos Energy Navigation 
Chairperson of the Board of Titan Cement SA 
EFG Hermes Holding SAE 

Independent: 

Committee Membership: 

Yes, on an ongoing basis. 
(Mr. Arapoglou commits the appropriate time for  
the Group’s business which does not exceed  
55 days per year. He has no other remuneration 
from the Group other than as Chairperson  
of the Board and chairperson of the NCGC). 

Lyn Grobler (Vice-Chair) 

Chairperson of the Nominations and Corporate  
Governance Committee 

Lyn  Grobler  is  an  experienced  executive  with  a  strong  track-record  in  technology  and  IT  roles.  She  was 
appointed Group Chief Information Officer (CIO) at Hyperion Insurance Group  (now Howden Group Holdings) 
in  2016.  Prior  to  this  she  was  Vice  President  and  CIO  Corporate  Functions  at  BP  where  she  led  the 
transformation  of  both  the  organisation  and  the  digital  landscape  through  introducing  sustained  change  in 
process, capability and technology, having held a variety of roles across IT and global trading over 16 years. 
Before  BP,  she  managed  large  scale  global  technology  projects  and  strategies  within  banking  and  trading 
based in both London and South Africa.    

She  holds  an  HND  in  computer  systems  from  Durban  University  in  South  Africa  and  a  National  Diploma  in 
Electronic Data Processing from Cape Peninsula University (South Africa). 

Mrs. Grobler has significant experience in IT and digital transformation and benefits from oversight experience 
in a number of external directorships. 

Term of Office: 

External Appointment: 

Appointed to the Board of BOC PCL 
and the Board in February 2017 

Chairwoman of the Board of Howden Group Services Ltd  
Hx Group Ltd 

Independent: 

Yes 

Committee Membership: 

Chairperson of the Technology Committee 
Member of the Human Resources & Remuneration Committee 
Member  of 

the  Nominations  &  Corporate  Governance 

Committee 

Member of the Insurance Business Advisory Board 

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Annual Financial Report 2021 

4. 

4.1 

Members of the Board of Directors (continued) 

Non-Executive Directors (continued) 

Arne Berggren 

Arne Berggren has been involved in corporate and bank restructurings, working for both the private sector as 
well  as  for  international  organisations  since  the early  90s,  starting  with  Nordea  during  the  Swedish  financial 
crisis.  This  was  followed  by  bank  crises  management  and  bank  restructuring  assignments  in  numerous 
countries  in  Latin  America,  Eastern  Europe  and  Asia,  and  more  recently  during  the  financial  crisis  in  the 
Baltics,  Spain  and  Slovenia.  He  has  been  Head  of  Financial  Restructuring  and  Recovery  at  Carnegie 
Investment  Bank  AB  and  Swedbank  AB  and  as  CEO  of  Swedcarrier  AB  he  led  the  restructuring  of  parts  of 
Swedish Rail.   

Mr. Berggren has held numerous board positions in the financial and corporate sector, including a position on 
the Board of Directors at LBT Varlik Yönetim AS and DUTB Ltd.   

He  is  a  graduate  of  the  University  of  Uppsala,  Sweden  and  has  postgraduate  studies  at  the  Universities  of 
Amsterdam, Geneva and New York. 

Arne Berggren has significant experience in corporate and bank restructurings, bank crises management and 
risk management and has extensive experience in oversight from a number of directorships. 

Term of Office: 

External Appointment: 

Appointed 
to the Board of BOC PCL in November 2014  Chairman of TBC Bank Group PLC 
and the Board in October 2016 

Piraeus Bank Group 

Independent: 

Yes 

Maksim Goldman  

Committee Membership: 

Member of the Audit Committee 
Member  of 
Committee 
Member of Technology Committee 

the  Nominations  &  Corporate  Governance 

Maksim Goldman is Director of Strategic Projects at AO Complexprom since June 2018 and is responsible for 
oversight of various projects and investments under management of the company. Previously, from July 2007 
to  May  2018  he  was  Director  of  Strategic  Projects  at  Renova  Group  and  had  served  as  Deputy  Chief  Legal 
Officer  of  the  Group,  responsible  for  implementing  the  investment  policy  and  support  of  key  mergers  and 
acquisitions transactions. From 2005 to 2007 he worked as Vice President and International Legal Counsel of 
OAO  Sual-Holding,  which  was  the  management  company  for  OAO  ‘SUAL’,  the  second  largest  aluminium 
producer  in  Russia,  and  also  participated  in  the  creation  of  UC  Rusal  through  combination  of  the  assets  of 
Sual-Holding, Rusal and Glencore. From 1999 to 2005 he worked as an associate at Chadbourne & Parke LLP 
in New York and in Moscow.   

He holds a J.D. from the School of Law, University of California (Los Angeles). He also holds a Bachelor of Arts 
degree in History from the University of California (Los Angeles). 

Mr.  Goldman  has  extensive  experience  in  investments,  business  development  and  strategy  formation  and 
benefits from oversight experience in a number of external directorships. 

Term of Office: 

External Appointment: 

Appointed 
to the Board of BOC PCL in November 2014 
and the Board in October 2016 

United Manganese of Kalahari Ltd 

Independent: 

No 

Committee Membership: 

Member of the Risk Committee 
Member of the Human Resources & Remuneration Committee 
Member of the Ethics, Conduct and Culture Committee 

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Annual Financial Report 2021 

4. 

4.1 

Members of the Board of Directors (continued) 

Non-Executive Directors (continued) 

Paula Hadjisotiriou 

Paula  Hadjisotiriou  is  an  experienced  executive  with  a  long  career  in  senior  management  roles  in  financial 
institutions. She started her accountancy career at Howard, Wade & Jacob before moving to Pricewaterhouse 
Coopers. Following a six-year tenor at the Latsis Group of Companies as Deputy General Manager of Internal 
Audit, she embarked on a career in banking, in Greece between 1990-2015, first with Eurobank Ergasias S.A 
as  Group  Chief  Financial  Officer  and  then  with  National  Bank  of  Greece  as  Deputy  Chief  Executive  Officer  & 
Chief Financial Officer. Currently she serves as an advisor to the Latsis Group of Companies in the UK.   

She is a Chartered Accountant (Institute of Chartered Accountants of England and Wales (ICAEW)). 

Mrs. Hadjisotiriou has significant experience in financial institutions and benefits from oversight experience in 
a number of external directorships. 

Term of Office: 

External Appointment: 

Appointed to the Board of BOC PCL 
and the Board in August 2018 

Credit Suisse Bank (Europe) SA  

Independent: 

Yes 

Michael Heger  

Committee Membership: 

Member of the Audit Committee 
Member of the Risk Committee 
Member of the Technology Committee 

Michael Heger served as the general manager of finance and investment and as an independent senior advisor 
for S.I.F. International Holding S.A., Luxembourg at its representative office in Vienna until the end of 2021. 
Previously, from 2009-2012 he served as general manager and chief executive officer of Metal Trade Overseas 
AG in Zug, Switzerland.  

He began his career in 1980 as a manager in export finance and legal affairs for Waagner-Biro AG in Vienna, 
Austria.  Having  spent  two  years  at  Waagner-Biro  AG,  he  moved  to  UniCredit  Bank  Austria  Group,  where  he 
held  various  management  positions  from  1982  to  2002.  Between  2001  and  2002,  he  served  as  general 
manager  and  head  of  structured  trade  finance  at  Bank  Austria  AG.  From  2002  to  2003,  he  served  as  the 
deputy  general  manager  and  head  of  International  division  for  Raiffeisenlandesbank  Niederosterreich-Wien 
AG.  Dr  Heger  then  joined  MPH  Management  and  Participation  Holding  S.A.,  a  special  purpose  company  for 
equity  participation  in  commercial  and  industrial  companies,  financial  institutions  and  in  property 
developments  as  well  as  for  financial  and  consulting  services  for  domestic  and  international  clients  and 
commodity trading, as the general manager of finance  and  investment  and  head  of  the representative office 
from 2004-2009.   

Dr  Heger  holds  a  doctorate  in  law  from  the  University  of  Vienna  and  obtained  a  postgraduate degree in  law 
from the College of Europe in Bruges, Belgium. 

He has extensive banking experience having spent more than 20 years in various senior positions in UniCredit 
Bank  Austria  Group  and  has  considerable  strategic  knowledge  of  industrial  and  commercial  companies, 
financial institutions and property developments. 

Term of Office: 

External Appointment: 

Appointed to 
to the Board of BOC PCL in June 2016 
and the Board in October 2016 

None  

Independent: 

Yes 

Committee Membership: 

Member of the Audit Committee 
Member of the Human Resources and Remuneration Committee 
Member of the Ethics, Conduct and Culture Committee 

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Annual Financial Report 2021 

4. 

4.1 

Members of the Board of Directors (continued) 

Non-Executive Directors (continued) 

Constantine Iordanou 

Constantine Iordanou has been Chairperson and Chief Executive Officer (CEO) of Arch Capital Group Limited, 
since August 2003 and Director since January 2002 (retired in September 2019). Before joining Arch as one of 
its founders in  2002, Mr Iordanou  served  in various capacities for  Zurich Financial  Services  and its affiliates, 
including as Senior Executive Vice President of group operations and business development of Zurich Financial 
Services,  President  of  Zurich-American  Specialties  Division,  Chief  Operating  Officer  and  CEO  of  Zurich 
American,  and  CEO  of  Zurich  North  America.  Before  joining  Zurich  in  March  1992,  he  was  President  of  the 
commercial  casualty  division  of  the  Berkshire  Hathaway  Group  and  Senior  Vice  President  of  American  Home 
Insurance  Company,  a member of American International  Group  and until recently  Vice-Chairperson of NIPD 
Genetics.  

He holds an Aerospace Engineering degree from New York University. 

Mr.  Iordanou  has  significant  experience  in  insurance  business  and  benefits  from  oversight  experience  in  a 
number of external directorships. 

Term of Office: 

External Appointment: 

Appointed to the Board of BOC PCL 
and the Board in November 2021 

Verisk Analytics  
Vantage Group Holdings Ltd 

Independent: 

Yes 

Committee Membership: 

Member of the Technology Committee 
Member of the Insurance Business Advisory Board 

Maria Philippou (Chair of the Human Resources and Remuneration Committee) 

Maria  Philippou  started  her  career  as  an  HR  Consultant  with  KPMG  Greece,  before  moving  to  the  Lambrakis 
Press  Group  as  HR  Generalist.  Having  spent  three  years  with  Eurobank  Ergasias  S.A  as  Compensation  & 
Benefits  Manager,  in  2006  she  moved  to  the  Coca  Cola  Company  Group,  progressing  through  various  roles 
such  as  Rewards  Manager  and  HR  Business  &  Strategic  Partner  and  finally  as  Global  Talent  &  Development 
Director until recently when she moved to Egon Zehnder.   

She  holds  a  degree in  Business  Administration  from  Nottingham  Trent  University  and  a  Master  of  Science  in 
Human Resources Management from Brunel University. 

Mrs.  Philippou  is  an  experienced  executive  in  human  resources  and  brings  valuable  skills  to  the  Board  in 
people management. 

Term of Office: 

External Appointment: 

Appointed to the Board of BOC PCL 
and the Board in July 2018 

None 

Independent: 

Yes 

Committee Membership: 

the  Human  Resources  &  Remuneration 

Chairperson  of 
Committee  
Member  of 
Committee 
Member of Ethics, Conduct and Culture Committee 

the  Nominations  &  Corporate  Governance 

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4. 

4.1 

Members of the Board of Directors (continued) 

Non-Executive Directors (continued) 

Nicos Sofianos (Chairperson of the Audit Committee) 

Nicos  Sofianos  is  a  qualified  Chartered  Accountant,  member  of  the  Institute  of  Chartered  Accountants  in 
England and Wales (ICAEW) and a member of the Body of Certified Public Accountants of Greece (SOEL). He 
was  a  founding  partner  of  Deloitte  Greece  and  representative  of  the  firm  before  the  regulatory,  supervisory 
and fiscal authorities in Greece. In 2016 he retired with 40 years of audit and broader professional experience.  

He  holds  an  Honours  degree  in  Chemical  Engineering  with  a  major  in  Mathematical  Modelling  and  Computer 
Simulation from the University of Manchester, UK. 

Mr. Sofianos has extensive experience in the coordination of accounting, auditing, tax and consulting services 
rendered  to  a  wide  range  of  companies  covering  nearly  all  sectors  of  industry  and  in  particular  the  financial 
services industry sector.  

Term of Office: 

Appointed to the Board of BOC PCL 
and the Board in February 2021 

Independent: 

Yes 

External Appointment: 

DoValue Greece SA 
Aegean Airlines   
Arcela Investments Ltd 

Committee Membership: 

Chairperson of the Audit Committee 
Member of the Risk Committee  

Ioannis Zographakis (Chairperson of the Risk Committee & Senior Independent Director)  

Ioannis Zographakis started his career in 1990 with Citibank in Greece as a Management Associate for Europe, 
Middle  East  &  Africa  (EMEA).  He  then  worked  as  the  Deputy  Treasurer  and  Treasurer  for  the  Citibank 
Consumer  Bank  in  Greece,  before  moving  to  the  USA  in  1996  as  the  Director  of  Finance  for  Citibank 
CitiMortgage. In 1997 he became the Financial Controller for Citigroup's Consumer Finance business in the US 
and  then  he  served  as  the  Director  of  Finance  and  Acting  Chief  Financial  Officer  for  the  Consumer  Assets 
Division. From 1998 until 2004 he worked in the Student Loan Corporation (SLC), a Citigroup subsidiary and a 
New  York  Stock  Exchange  traded  company.  He  started  as  the  Chief  Financial  Officer,  became  the  Chief 
Operations Officer and in 2001 he was named the Chief Executive Officer. In 2005 he moved back to Europe 
as Citibank's Consumer Lending Head for EMEA and Head of UK Retail Bank. In 2006, he took the position as 
Citibank's Retail Bank Head in Greece where he stayed until 2011, before moving back to Cyprus consulting on 
financial  services  when  requested.  He  has  been  a  Director  for  the  Student  Loan  Corporation  in  the  US,  a 
Director for Tiresias (Greek Credit Bureau) and the Secretary of the Audit Committee, a Director and member 
of the Audit Committee for Diners Club Greece, the Vice-Chair of the Citi Insurance Brokerage Board in Greece 
and  the  Chair  of  the  Investments  and  Insurance  Supervisory  Committee  in  Citibank  Greece.  He  has  also 
served as non-executive Director for the National Bank of Greece group during 2018-2019. 

Mr.  Zographakis  holds  an  MBA  from  Carnegie  Mellon  University  in  the  USA  and  a  Bachelor’s  degree  in  civil 
engineering from Imperial College in London. 

He has an extensive background in corporate governance, business restructuring, crisis management, finance, 
operation & technology in the banking industry, having spent more than 20 years in various senior operational 
and financial roles in Citibank in the US, UK and Greece and on the Board of a number of financial entities.  

Term of Office: 

External Appointment: 

Appointed 
to the Board of BOC PCL in September 2013     
and the Board in October 2016 

A. Eternity Capital Management Ltd  

Independent: 

Yes 

Committee Membership: 

Chairperson of the Risk Committee 
Chairperson of the Ethics, Conduct and Culture Committee 
Member of the Audit Committee 
Member of the Technology Committee 

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4. 

4.2 

Members of the Board of Directors (continued) 

Executive Directors  

Panicos Nicolaou (CEO) 

Panicos  Nicolaou  joined  the  Bank  in  2001.  He  started  his  career  serving  at  various  positions  mainly  in  the 
Corporate and Credit Risk departments. He was the Manager in the Restructuring and Recoveries Division from 
April  2014  until  June  2016  where  he  undertook  and  effectively  managed  a  large  portfolio  of  corporate 
delinquent  clients.   From  June  2016  until  August  2019  he  served  as  Director  of  Corporate  Banking 
Division supervising  the Corporate  Banking  Centres  throughout  Cyprus,  the  International  Corporate  Banking 
Centre & International Operations, as well as the Bank's Factoring Unit.  

He  holds  a  diploma  (5-year  degree)  in  Mechanical  Engineering  from  National  Technical  University  of  Athens 
(Metsovio Polytechnic), Greece and an MSc in Mechanical and Industrial Engineering from University of Illinois 
at Urbana-Champaign, USA. He also holds a BSc in Financial Services from the School of Management, UMIST, 
UK, and is an Associate Member of the Chartered Institute of Bankers, Institute of Financial Services, UK since 
2004.  

He is an experienced financial services professional having served in a number of senior roles in the Group. 

Term of Office: 

External Appointment: 

Appointed to the Board of BOC PCL  
and the Board in September 2019 

Chairperson of the Association of Cyprus Banks          
European Banking Federation 

Independent: 

No 

Committee Membership: 

None 

Eliza Livadiotou (Executive Director Finance & Legacy) 

Eliza  Livadiotou  began  her  career  at  the  audit  firm  Arthur  Andersen  in  Cambridge  UK  in  1995,  where  she 
qualified as a Chartered Accountant. In 1999 she returned to Cyprus and joined Bank of Cyprus, as Assistant 
to the Group Chief General Manager. In 2005 she moved to financial control where she held various roles in 
the areas of Group reporting, tax, strategy and corporate finance. 

In December 2013, she was appointed as Chief Financial Officer and in 2016 as Finance Director. In October 
2021  she  was  appointed  as  Executive  Member  of  the  Board  of  Directors.  In  January  2022  her  duties  were 
extended  to  include  the  management  of  the  Legacy  operations  of  the  Group.  In  her  current  capacity  she  is 
responsible  for  Finance,  Treasury,  Strategy  and  Corporate  Finance,  Investor  Relations,  ESG,  Real  Estate 
Management, Restructuring & Recoveries, Regulatory Affairs, Procurement and Economic Research. 

Mrs  Livadiotou  is  a  Member  of  Trustees  of  the  Bank  of  Cyprus Oncology  Centre.  She  is  also  a  member  of 
the Banking  Committee  of  the  Institute  of  Chartered  Accountants  of   England  and  Wales since  March  2021. 
She  previously  served  as  a  member  of  the  Financial  Services  Committee  of  the  Institute  of  Certified  Public 
Accountants of Cyprus (2006-2018) which she chaired 2014-2016. 

Mrs Livadiotou holds and MA (Hons) in Economics from the University of Cambridge. 

She has significant experience as a financial services professional. 

Term of Office: 

External Appointment: 

Appointed to the Board of BOC PCL  
and the Board in October 2021  

None 

Independent: 

No 

Committee Membership: 

None 

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5. 

Board Committees 

BOC PLC 
Board of Directors 

Nominations & 
Corporate  Governance 
Committee 

Human Resources & 
Remuneration Committee 

Audit Committee 

Risk Committee 

Technology 
Committee (Non 
statutory) 

Ethics, Conduct and 
Culture Committee 
(Non statutory) 

 Reviews the 
composition of the 
Board  
Recommends the 
appointment of new 
Directors 
Considers succession 
plans for key Board and 
ExCo positions 
Oversees the annual 
Board effectiveness 
review 

Sets overarching principles 
and parameters of 
remuneration across 
the Group 
Considers and approves 
remuneration for the Chair 
Vice-Chair, Executive 
Directors, other senior 
executives and certain 
Group employees  
Oversees remuneration 
issues 

Assesses the integrity 
of the Group’s financial 
statements  
Evaluates the 
effectiveness of the 
Group’s internal controls 
Scrutinises the activities 
and performance of 
internal and external 
auditors  
Reviews and monitors 
the Group’s 
whistleblowing policies  

Monitors and recommends 
the Group’s risk appetite  
Monitors the Group’s 
financial, operational, 
conduct and legal risk 
profile 
Oversees conduct and the 
leadership of the Risk and 
Information Security 
functions 
Considers and reports 
on key financial and non-
financial risk issues  

Oversight  of the overall 
role of technology in 
executing the business 
strategy of the Technology 
Committee 

Promoting its values, 
conduct and culture, 
oversees 
management's 
efforts to foster a 
culture of ethics and 
appropriate conduct 
and the how the 
Group promotes 
customer-centric 
culture 

The  Board  is  assisted  in  the  discharge  of  its  duties  by  a  number  of  Board  committees  whose  purpose  is  to 
consider  in  greater depth  than  would  be  practicable  at  Board  meetings,  matters  for  which  the  Board  retains 
responsibility. It is therefore crucial that effective linkages are in place between the committees and the Board 
as  a  whole  given  that  it  is  impractical  for  all  independent  directors  to  be  members  of  all  the  committees. 
Mechanisms are in place to facilitate these linkages including ensuring that there are no gaps or unnecessary 
duplication  between  the  remit  of  each  committee  and  appropriate  cross-membership  between  committees 
where  necessary.  Alongside  cross-membership  the  chairperson  of  each  committee  reports  on  matters 
discussed during committee meetings to the  subsequent scheduled meeting of the Board.  The  minutes of  all 
meetings of Board committees are circulated to all directors for information and formally noted by the Board. 
Papers  for  all  Board  committees  are  also  made  available  to  all  directors,  irrespective  of  membership.  Such 
circulation  of  minutes  and  papers  is  restricted  should  there  be  a  conflict  of  interest  or  issues  of  personal 
confidentiality.  

The  statutory  committees  are  the  Audit  Committee  (‘AC’),  the  Risk  Committee  (‘RC’),  the  Nominations  and 
Corporate Governance Committee (‘NCGC’) and the Human Resources and Remuneration Committee (‘HRRC’). 
Each committee operates under  terms of reference  approved  by the  Board. The core responsibilities of  each 
committee are described in the table above. The remit of each committee is set out in brief in the table, and 
more information about the committees and their work can be found further below. The terms of reference of 
the  committees  are  reviewed  annually  by  the  relevant  committees  and  by  the  Board,  are  based  on  the 
relevant provisions of the CSE and UK Codes and the CBC Directive on Internal Governance (where applicable) 
and  are  available  on  the  Group’s  website  (www.bankofcyprus.com.cy/group)  or  by  request  to  the  Company 
Secretary.  

In  addition  to  the  principal  committees,  the  Board  has  in  place  a  Technology  Committee  (‘TC’)  which  is 
mandated  to  drive  the  digital  transformation  of  BOC  PCL  and  an  Ethics,  Conduct  and  Culture  Committee 
(‘ECCC’)  to  support  it  in  promoting  its  collective  vision  of  values,  conduct  and  culture  and  to  oversee 
management effort to foster a culture of ethics and appropriate conduct within the Group.  

Each of the committees’ structure facilitates open discussion and debate, with steps taken to ensure adequate 
time for members of the committees to consider proposals which are put forward. In carrying out their duties, 
Board  committees  are  entitled  to  take  independent  professional  advice,  at  the  Group’s  expense,  where 
deemed necessary or desirable by the committee members. 

The  overall  responsibility  for  approving  and  monitoring  the  Group’s  strategy,  risk  appetite  and  policies  for 
managing  risks  lies  with  the  Board,  which  exercises  this  responsibility  through  two  of  its  main  committees, 
namely the RC and the AC.  

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5. 

5.1 

Board Committees 

Nominations and Corporate Governance Committee 

As  at  31 December  2021 the NCGC comprised  of  the Chairperson  of  the Board and three  other independent 
non-executive  directors.  Its  composition  is  fully  compliant  with  the  CSE  Code,  the  UK  Code  and  the  CBC 
Directive on Internal Governance. The Chairperson of the Board chairs the Committee, except when the NCGC 
is dealing with the appointment of a successor to the role of Chairperson.   

Biographical details, including each member’s background, experience and independence status are set out in 
section 4 of this report.   

The  Committee  met  8  times  in  2021.  The  Chairperson  and  members  of  the  Committee  together  with  their 
attendance  at  meetings  are  shown  below.  The  CEO  attends  meetings  as  appropriate.  The  NCGC  meets 
annually with no management present.   

Member attendance in NCGC meetings* in 2021: 

Efstratios-Georgios Arapoglou (Chair) 

Lyn Grobler 

Arne Berggren   

Maria Philippou  

8/8 

8/8 

8/8 

8/8 

* The number of committee meetings at BOC PCL level were 8 during 2021. The attendance of these meetings can be found 
on page 294 

The key responsibilities of the NCGC are set out in its terms of reference, which are available on the Group’s 
website (www.bankofcyprus.com.cy/group) and are reviewed annually and approved by the Board.   

The role of the Committee is to ensure that the Board is comprised of members who are best able to discharge 
the duties and responsibilities of directors and to support and advise the Board in relation to: 

  Board  recruitment  (including  regularly  reviewing,  reporting  on  and  taking  into  account,  when  making 

further appointments, the composition and effectiveness of the Board); 

  Considering  and  making  recommendations  to  the  Board  in  respect  of  the  appointment  of  Key  Function 

Holders other than heads of control functions; and 

  Reviewing succession planning for directors and senior management, and overseeing the development of a 

diverse pipeline for succession. 

The Committee also: 

 

 

 

 

keeps  the  Board's  governance  arrangements  under  review  and  makes  appropriate  recommendations  to 
the Board to ensure that such arrangements are consistent with best corporate governance standards and 
practices in place; 
oversees  subsidiary  governance  to  ensure  that  appropriate  and  proportionate  governance  arrangements 
are in place for Group subsidiaries; 
provides oversight to the Group’s sustainability strategy aimed at achieving present and future economic 
prosperity, environmental integrity and social equity for the Group and its stakeholders; and 
supports the Board in fulfilling its oversight responsibilities relating to the Bank’s strategy and supports the 
development and implementation of the Strategic Plan. 

The matters considered and the actions taken by the NCGC during the year are set out in the following table. 

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5. 

5.1 

Board Committees (continued) 

Nominations and Corporate Governance Committee (continued) 

Matters considered and action taken by the NCGC in 2021 

Board and 
committee size 
and composition  

 Structure and composition of the Board; 
 Succession Planning; 
 Review of re-appointment of members. 

Executive 
Succession 
Planning 

 Succession Planning of CEO; 
 Approval of Material Risk Takers (‘MRTs); 
 Appointment of Key Function Holders. 

Annual Board 
effectiveness 
Review 

 Annual  Internal  Board  Performance  Evaluation 
including Board committees and individual directors; 
 Review and discussion of External Board Evaluation; 
 Action  Plan  for  implementing  the  recommendations 

of the 2021 Board evaluations. 

Disclosure & 
Governance 

 Review  and  approval  of  revision  to  the  Corporate 

Governance Framework of the Group; 

 Approval  of  the  2021  action  plan  for  corporate 

governance compliance with best practices;  

 Review  and  recommendation  for  approval  to  the 
Board of the Group Corporate Governance Policies; 
 Review of the Annual Corporate Governance Report; 
 Review  of  the  quarterly  corporate  governance 

reports; 

 Approval  of  the  report  on  compliance  with  the  CSE 

Code and the UK Code; 

 Committee Terms of Reference; 
 Discussion on  the formation of  a  Technical  Advisory 

Board. 

Independence 
and time 
commitments 

 Review of: 

  Skills, knowledge and expertise;  
 
Independence of non-executive members; 
  Review  of  potential  conflicts  of  interest  of 

directors; 

  Appointments to other directorships; 
  Attendance records and time commitment. 

 A  discussion  on  the  composition  of  the 
Board  especially  around  directors  reaching 
the nine year limit for independence status. 
 Search for potential candidates of particular 

skillset. 

 A  discussion  on  identifying  suitable  internal 

candidates. 

 A  deep  dive  of  executive  succession 
planning  for  key  roles  was  undertaken, 
which  evidenced  positive 
focus  and 
development of key talent. 

 The  internal  Board  Performance  Evaluation 
of  2021  reported  a  positive  outcome  with 
regard 
the  Committee’s  continued 
effectiveness. 

to 

 The  external  report  by  Nestor  Advisors  Ltd 
cited  how  well-structured,  composed  and 
is  and  made  several 
run 
recommendations  for  further  enhancing  its 
effectiveness. 

the  Board 

 Annual review of the Corporate Governance 
Framework,  to  incorporate  requirements  of 
recent regulatory developments. 

 A review of the Board Nominations Policy to 
ensure  that  targets  set  for  40%  female 
representation  on 
the  Board  are  still 
appropriate and achievable. 

CBC  Directive 

 The  Committee  approved  changes 

to 
internal  policies  and  its  Terms  of Reference 
that  required  revising  to  ensure  continued 
compliance  with  all  applicable  corporate 
governance  requirements  and  the  newly 
issued 
Internal 
Governance Oct 2021.  
the 

Digital 
importance 
Transformation  for  the  Bank  the  NCGC 
discussed  the  possible 
formation  of  a 
Technical Advisory Board which will provide 
direction  on  what  the  Bank’s  vision  of  its 
future  with  regards  to  technology  should 
be. 

 Given 

on 

of 

were 

the  Board  and  of 

 The  NCGC  assessed  cases  where  directors 
the  material 
of 
subsidiaries 
for 
appointment  to  boards  of  third  companies 
interests,  time 
for  possible  conflict  of 
the 
limits 
issues  and 
commitment 
number of directorships  a director can  hold 
at any time.   

nominated 

to 

 All 

directors 

non-executive 

remained 
independent 
and 
to 
judgement.  All  directors  are  considered  to 
have appropriate roles including capabilities 
and skills. 

character 

as 

 During  the  annual  performance  evaluation 
each  non-executive  director  and  his/her 
ability  to  continue  meeting  their  time 
commitments was assessed. 

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5. 

5.1 

Board Committees (continued) 

Nominations and Corporate Governance Committee (continued) 

Matters considered and action taken by the NCGC in 2021 (continued) 

Sustainability 

 Review  of  ESG  ratings  by  institutional  investor 
advisory  services  and  discussion  on  improving 
certain factors;  

 Approval of the Annual Sustainability Report. 

Subsidiary 
oversight 

 Review and approval of the revision of the Corporate 

Governance Guidelines for Group Subsidiaries; 

 Approval  of  appointment  of  directors  of  subsidiaries 

to the boards of third entities. 

 Updated  on 

the  action  plan  of 

the 
Sustainability Committee and recommended 
approval  of  the  sustainability  strategy  to 
the Board. 

 Alignment  of  the  corporate  governance 
framework  of  the  subsidiaries  with  that  of 
the  Group 
consideration 
proportionality. 

taking 

into 

 Appointment  of  a  subsidiary  NED  to  the 
board  of  a  third  entity  and  discussion  of 
potential conflicts of interest. 

As part of the process of succession planning and determining the appropriate range and mix of skills required 
to maintain an effective Board, Deloitte was appointed in early 2022 to assess the skillset of the Board against 
required and desirable Board  competencies and provide recommendations for bridging any gap  identified  for 
an  appropriate  range  and  depth  of  skills  and  experience.  More  information  will  be  reported  in  the  2022 
Corporate  Governance  Report.  The  Committee  continued  to  keep  under  review  the  structure,  size  and 
composition of the Board and its committees. In 2021 it devoted considerable time to succession planning and 
skillset requirements to bolster the Board’s effectiveness, having regard to the need to address the strategy of 
the  Bank  for  Digital  Transformation.  A  scoping  workshop  was  run  with  the  external  consultants  who  would 
assist in the search for potential candidates for the Board, by collecting a pool of individuals with appropriate 
characteristics  and  skillset,  sufficient  calibre  and  suitable  for  appointment  to  the  Board  as  non-executive 
members to enhance the Board’s overall effectiveness, facilitating the Board by acting with integrity, leading 
by example and promoting the desired customer-focused culture.  

Having  been  delegated  responsibility  for  oversight  of  the  Group’s  sustainability  strategy,  the  Committee 
received  updates  from  the  Sustainability  Committee  on  the  action  plan  in  place  and  the  strategy  and 
recommended approval of the strategy to the Board. 

The  chairperson  of  the  Committee  reported  to  the  Board  after  each  meeting  to  ensure  all  directors  were 
informed  of  the  Committee’s  activities.  The  Committee’s  terms  of  reference  can  be 
found  at 
www.bankofcyprus.com.cy/group. 

The CEO and the CGCO are invited to attend meetings where the agenda items are relevant to them and their 
attendance  is  requested  by  the  Committee.  The  Committee  ensures  plans  are  in  place  for  the  selection, 
appointment  and  orderly  succession  of  executive  directors  and  senior  managers.  The  Group  carries  out  a 
review of the ongoing suitability of ExCo members on an annual basis, whereby they are required to confirm 
any  changes  in  their  circumstances  in  respect  of  their  compliance  with  the  CBC  Directive  on  Suitability.  Any 
changes  in  circumstances  disclosed  are  assessed  and  their  materiality  determined.  Following  the  review  of 
2021,  certain  changes  to  directorships  were  reported.  The  Board  concluded  that  each  of  the  senior 
management  members  has  the  requisite  standard  of  fitness,  probity  and  financial  soundness  to  perform 
his/her functions effectively. 

The Committee keeps under review updates to corporate governance regulations and requirements and briefs 
the  Board  on  their  effective  implementation.  The  Committee  oversaw  the  2020  internal  review  of  the 
effectiveness of the Board and its Committees which  concluded in March 2021 and the external review which 
concluded in February 2021. 

5.1.1  Diversity 

The  Group  recognises  the  benefits  of  having  a  diverse  Board  and  workforce,  creating  a  work  environment 
where everyone has an opportunity to fully participate in creating business success, and where each person is 
valued for their distinctive skills, experiences and perspectives. In reviewing Board composition and identifying 
suitable candidates, the NCGC considers the benefits of all aspects of diversity including the skills identified as 
relevant  to  the  business  of  the  Group,  industry  experience,  nationality,  gender,  age  and  other  relevant 
qualities, in order to maintain an appropriate range and balance of skills, experience and background on the 
Board.  

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5. 

5.1 

Board Committees (continued) 

Nominations and Corporate Governance Committee (continued) 

5.1.1  Diversity (continued) 

All  Board  appointments  are  made  on  merit,  in  the  context  of  the  skills,  experience,  independence  and 
knowledge  which  the  Board  as  a  whole  is  required  to  have  to  be  effective  and  the  diversity  benefits  each 
candidate can bring to the overall board composition.  

The Group’s approach to Board diversity is set out in full in the Board Nominations Policy which can be found 
online  at  https://www.bankofcyprus.com.cy/globalassets/who-we-are/our-governance/group-board-nominations-policy.pdf. 
The  Policy  recognises  that  a  truly  diverse  Board  will  include  and  make  good  use  of  the  differences  in  skills, 
experience,  background,  race,  gender  and  other  distinctions  brought  by  each  director,  with  such  differences 
being considered in determining the optimum composition of the Board. 

Non-executive  members  of  the  Board  possess  a  wide  range  of  skills,  knowledge  and  extensive  experience 
acquired from executive and/or non-executive appointments as directors of other companies, that combine to 
provide  independent  perspective,  insights  and  challenge  needed  to  support  good  decision-making  and 
effective  board  dynamics.  The  effectiveness  of  the  Board  depends  on  ensuring  the  right  balance  of  directors 
with  banking  or  financial  services  experience  and  broader  commercial  experience.  Directors  bring  their 
individual knowledge, skills and experience  to bear in  discussions on the major challenges facing the Group. 
The participation of executives on the Board enhances the banking expertise of the Board and ensures that the 
Board  is  provided  with  direct,  precise  and  up-to-date  information  about  significant  issues  concerning  the 
Group.   

Following  review  in  2021,  the  NCGC  determined  that  the  skills  profile  of  the  Board,  either  academically  or 
through professional experience was appropriate and relevant to the business of the Group including inter alia, 
banking,  insurance,  manufacturing,  audit  and  accounting,  economics,  risk  management,  dealing  with 
competent authorities, strategy and business models, legal and consultancy services, information technology 
and human resource management. The NCGC  further recognised that a candidate with strong background in 
IT and or cybersecurity could enrich the Board composition given the strategic importance of digitisation of the 
Group.  

Skills, Knowledge and Expertise 

Human Resources
Managerial Skills
Information Technology/Security
Knowledge of Competent Authorities
Governance/Oversight
Risk Management/Internal Controls
Strategy & Business Models
Insurance/Material Activities of the Group
Global Markets
Legal/Regulatory Framework
Audit /Accounting/Economics
Banking & Financial Markets

0

2

4

6

8

10

12

14

Number of Directors 

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5. 

5.1 

Board Committees (continued) 

Nominations and Corporate Governance Committee (continued) 

5.1.1  Diversity (continued) 

Gender Diversity at Board 
level 

Age Range at Board level 

Tenure of Board members 

Gender diversity in the 
Executive Committee and a 
wider leadership group 

4 

8 

4 

4 

4 

3 

4 

5 

5 

15 

Male

Female

45-54

55-64

66-74

0-3 yrs

3-6 yrs

6-9 yrs

Male

Female

During  2021,  the  NCGC  reviewed  the  Board  Nominations  Policy  which  aims  to  maintain  diversity  with 
appointments  based on  merit in  the  context of  the  skills  and  experience  required.  The  Group  was  aiming  to 
achieve and maintain 40% female representation and has been implementing an action plan approved by the 
NCGC describing all key intervening milestones leading to the accomplishment of this target. The changes in 
the  composition  of  the  Board  in  2021  maintained  diversity  at  33.3%.  The  Board  remains  committed  to 
achieving and maintaining its set target the earliest possible. 

The Board also places high emphasis on ensuring the development of diversity in the senior management roles 
within the Group. A number of Group policies ensure unbiased career progression opportunities. The Code of 
Conduct  similarly  ensures  equal  opportunities  to  all  members  of  staff  and  treats  diversity  with  fairness  and 
respect aiming to provide fair treatment for everyone at work. A primary ESG target approved under the ESG 
strategy by the Board is ≥30% women in Group’s management bodies by 2030.  

5.2 

Human Resources and Remuneration Committee  

On 31 December 2021, the Committee comprised of three independent non-executive members and one non-
independent  non-executive  member.  Its  composition  complied  with  the  requirements  of  the  CSE  Code,  and 
the  CBC  Directive  on  Internal  Governance,  but  not  the  UK  Code  which  requires  that  all  members  are 
independent.  The  Board  considers  that  at  least  one  member  of  the  Committee  possesses  appropriate 
knowledge and expertise on Human Resources (‘HR’) and remuneration issues and that the chair has at least 
one year prior committee experience.  

The  members  of  the  Committee  collectively  possess  appropriate  knowledge,  expertise  and  professional 
experience  concerning  remuneration  policies and practices, risk management and control activities, including 
the  mechanism  for  aligning  the  remuneration  structure  to  the  Group’s  risk  and  capital  profile.  The  diverse 
backgrounds  of  the  members  of  the  Committee  provide  a  balanced  and  independent  view  on  remuneration 
matters.   

In order to ensure that remuneration policies and procedures are consistent with effective risk management, 
there is common membership between the HRRC and the RC.   

Biographical details, including each member’s background, experience and independence status are set out in 
section 4 of this report.   

The  Committee  held  11  meetings  in  2021.  The  chair  and  members  of  the  Committee  together  with  their 
attendance at meetings are shown below. The CEO and the Chief of Staff were invited to attend meetings as 
appropriate. 

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Annual Financial Report 2021 

5. 

5.2 

Board Committees (continued) 

Human Resources and Remuneration Committee (continued) 

Member attendance in HRRC meetings* in 2021: 

Maria Philippou (Chair)   

Michael Heger    

Lyn Grobler  

Maksim Goldman  

11/11 

11/11 

11/11 

10/11 

*  The  number  of  committee  meetings  at  BOC  PCL  level  were  11  during  2021.  The  attendance  of  these  meetings  can  be 
found on page 294. 

The key responsibilities of the HRRC are set out in its terms of reference, which are available on the Group’s 
website  (https://www.bankofcyprus.com.cy/group/who-we-are/our-governance/group-committees/)  and  are 
reviewed annually and approved by the Board.   

The role of the Committee is: 

 

 

 

 

To oversee that the Group is equipped with the human capital at the right size and with the right skill mix 
necessary  for  the  achievement  of  its  strategic  goals.  It  is  imperative  for  the  Group  to  employ  the 
appropriate  forward-looking,  commercially  minded,  human  resources  that  would  promote  digital 
transformation and continuous innovation; 
To  oversee  that  the  Group  is  equipped  with  the  organisational  capital  to  be  able  to  effect  continuous 
improvement and elicit the right behaviour which would lead to the desired outcome; 
To  oversee  that  the  Group  is  equipped  with  the  information  capital  and  the  technology  necessary  to 
facilitate process improvements that will create a comparative advantage in the market; 
To  regularly  review,  agree  and  recommend  to  the  Board  the  over-arching  principles  and  parameters  of 
Compensation & Benefits policies across the Group and to exercise oversight for such issues;  

  Within the over-arching principles and parameters recommended by the Committee and approved by the 
Board as referred to above, to review and set the remuneration arrangements of the executive directors of 
the  Company,  Senior  Management  and  the  Group  Remuneration  Policy,  bearing  in  mind  the  EBA 
Guidelines on remuneration policies under CRD V of 2021, the CBC Directive on Internal Governance, the 
UK Code and any other applicable statutory or regulatory requirements.  

The HRRC oversees the HR initiatives that foster employee engagement, such as the application of a holistic 
internal  communication  programme,  the  implementation  of  the  ‘Well-at-Work’  initiative,  an  employee 
wellbeing  /  care  programme  and  the  application  of  fair  and  transparent  recognition  initiatives  across  the 
Group. 

The  HRRC  holds  delegated  responsibility  from  the  Board  of  Directors  for  the  oversight  of  the  Group-wide 
Remuneration  Policy  with  specific  reference  to  the  senior  management,  heads  of,  and  senior  officers  in, 
internal  control  functions  and  those  employees  whose  activities  have  a  material  impact  on  the  Group’s  risk 
profile. The HRRC is responsible for overseeing the annual review of the Group Remuneration Policy with input 
from the RC and relevant risk management functions which is then proposed to the Board for ratification. In 
addition, the Board, through the Committee, is ultimately responsible for monitoring the implementation of the 
Group Remuneration Policy.  

The  Group  has  been  operating  under  a  number  of  remuneration  restrictions  such  as  no  granting  of  variable 
pay which cover all executive directors, senior management and employees. More information about the role 
of  the  Committee  in  respect  of  the  Remuneration  Policy  can  be  found  in  the  Remuneration  Policy  Report  on 
page 324. 

The remuneration of non-executive directors is determined by the Board following the recommendation of the 
Chairperson  of the Board while the remuneration  of the  Chair  and  Vice-Chair  is recommended by the HRRC. 
Both  are  subject to  approval  by  the  shareholders. No  director  is  involved  in  decisions  regarding  his/her  own 
remuneration. 

The Committee exercises oversight of negotiations with the labour union in Cyprus and provides guidance and 
support  to  management.  It  advises  the  Board  on  the  approval  of  the  collective  agreements  and  reviews  the 
framework of industrial relations and collective agreements to ensure they are relevant to best practices and 
conducive to good performance.  

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5. 

5.2 

Board Committees (continued) 

Human Resources and Remuneration Committee (continued) 

The Committee reviews any voluntary retirement / separation schemes for BOC PCL and material subsidiaries 
in  cooperation  with  the  Human  Resources  Division  (‘HRD’)  and  succession  planning  for  all  divisions  and 
subsidiaries  for  senior  management  throughout  the  Group.  It  also  reviews  the  annual  training  plan  as 
prepared  by  HRD  and  approved  by  the  CEO  and  ensures  that  it  creates  and/or  develops  the  right 
competencies and behaviours that are necessary for meeting the Group’s strategic priorities. 

The  Committee  reviews  and  approves  the  content  of  any  resolutions  submitted  for  approval  at  the  general 
meeting  of  the  shareholders.  These  resolutions  are  prepared  by  the  Company  Secretary  in  cooperation  with 
the  Group’s  legal  advisers  in  accordance  with  Annex  3  of  the  CSE  Code  and  concern  possible  plans  for  the 
compensation of members of the Board in the form of shares, share warrants or share options. 

Matters considered and action taken by the HRRC in 2021 

Annual 
Remuneration 
Review  

 Annual 

review  and  approval  of 

the 

Remuneration Policy; 

 NED remuneration survey; 
 Introduction  of  merit  pay  as  a  percentage 
to  encourage  high 

fixed 

of 
performance from 2022; 

salary 

 Salary 

proposals 

for 

key 

senior 

management. 

Disclosure and 
Governance 

 Review  of  the  Remuneration  Policy  Report 

in the Annual Report; 

 Review  of  the  Terms  of  Reference  of  the 

Committee; 

 Monitoring  of  the  development  of  payroll 

cost; 

 Review of a number of HR Policies; 
 Ask the Board. 

 Salary increases to key executive team members to 

align with market. 

 NED  remuneration  compared  well  with  peer  banks 
but Chairman remuneration was significantly lower. 
–  Recommendation  to  the  Board  to  increase  the 
Chairman’s remuneration.  

 Discussion took place on the framework of variable 
pay, but decision was postponed for later in 2022. 

 The Report was reviewed and approved. 
 The  Committee  recommended  amendments  to  its 
terms of reference to ensure continued compliance 
with  evolving  corporate  governance  requirements 
and  compliance  with  the  CBC  Directive  on  Internal 
Governance.  

 A Board communication initiative with staff through 

emails. 

 The internal Board Performance Evaluation of 2021 
reported  a  positive  outcome  with  regard  to  the 
Committee’s continued effectiveness.  

Human 
Resources 
Review 

 Monitoring  of  the  Bank’s  headcount  and 
payroll  cost  evolution  as  well  as  the 
external recruitment process; 

 Review of the targeted Voluntary Exit Plan 

(‘VEP’); 

 The Disciplinary Code; 
 Review  of  Talent  Management  and 

 The  Committee  reviewed  the  Group’s  plan  which 
continued  to  identify  obsolete  positions  emanating 
from  digital  transformation  efficiencies,  closure  of 
branches, sales of loans, etc. Consultation with the 
labour  union  took  place  to  ensure  its  on-boarding 
with the targeted VEP.  

 The  HR  strategy  in  identifying,  managing  and 

Feedback from the Talent Committee; 

mentoring talent was reviewed and discussed. 

 Spans & Layers exercise; 
 Gender Pay Gap; 
 Specialised recruitments. 

 An initiative to reduce the layers of hierarchy for a 
more agile organisation and faster decision-making 
and more efficient management process. 

 An exercise to determine gender pay gap recorded 
mean  and  median  gap  of  14.5%  and  9.9% 
respectively,  indicating  that  women  hold  fewer 
senior  positions  but  the  Bank  compares  well  with 
other banks.   

 Specialised 

recruitment,  mostly 

IT  and 
Information Security positions for which no internal 
talent was identified. 

for 

Training 

 Review of the  training plan of staff for the 

year. 

 The  training  plan  was  reviewed  to  ensure  it  is 
appropriate  and  aligned  to  the  strategy  of  the 
Group. 

Engagement 
with Labour 
Union 

 Close  monitoring  of  the  progress  of  the 
negotiations  and  recommendation  to  the 
Board for approval with regards to renewal 
of the Collective Agreement. 

 The  Bank  reached  agreement  with  labour  union 
representatives  for  the  renewal  of  the  collective 
agreement.  Validation  of  the  new  grading  system, 
promotions and resulting salary increases to staff. 

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Annual Financial Report 2021 

5. 

5.2 

Board Committees (continued) 

Human Resources and Remuneration Committee (continued) 

Matters considered and action taken by the HRRC in 2021 (continued) 

Performance 
Appraisal, 
Development 
and Succession 

 Review of the Performance Appraisal results and 

main findings; 

 3600 Assessment of Senior Management; 
 Management Practices Survey;  
 Review of the Performance Appraisal Policy. 

Human 
Resources 
Practices 

 HR Strategy; 
 HRD  update  Report  (exit  statistics,  disciplinary 
cases, financial aid, care leave, vulnerable cases 
in view of pandemic); 

 Internal  Customer  Satisfaction  Survey  –  Action 

plan; 

 Staff Opinion Survey; 
 Organisational Health Index (OHI); 
 Flexible Workplace Practices; 
 Covid-19 Pulse Survey; 
 Update on Risk Culture project; 

 There  is  an  appropriate  process  in  place  to 
assess  the  performance  of  staff  and  Senior 
Management. 

 The  Board  is  informed  of  the  Appraisal  results 

when reviewing the succession plan. 

 Reviewed  the  findings  of  the  Management 
Practices  Survey  whereby  subordinates  assess 
their  managers 
across  12  management 
dimensions and managers self-assess - areas for 
focus are Managing Change and Motivation. 

 The Policy was reviewed and updated to include 
the  active  involvement  of  the  Board  in  the 
appraisal  process  of  Senior  Management,  from 
setting  performance 
to  appraising 
performance. 

targets 

 The  Bank’s  Succession  Plan  was  considered  by 

the HRRC and the NCGC at a joint meeting. 

 Various  initiatives  introduced  by  HRD  to  align 
reviewed  and 

culture  with  strategy  were 
commented on by the Committee.  

 For  high  risk  vulnerable  employees  who  stayed 
at  home  as  per  governmental  guidelines,  the 
Bank  agreed 
the  government’s 
top-up 
allowance.  

to 

 Action  Plan  to  improve  participation  rate  in  the 

surveys.  

 A  long-term  approach  in  implementing  remote 
the  Transformation 

in  parallel 

to 

working 
Project.  

 Well  at  Work  website-  a  tailor-made  web  page, 
created  in  cooperation  with  the  Bank’s  external 
medical  partners,  with  a  specialised  section  on 
COVID-19 
includes  general  advice, 
that 
information, videos Q&As etc. 

 Ongoing project  as part of  the  Bank’s efforts  of 

enhancing its risk and control culture. 

Priorities  for  the  HRRC  in  2021  were  the  nurturing  of  internal  communication  with  staff,  the  signing  of  the 
collective  agreement,  the  digital  learning  programme  for  talent  management  and  the  Project  Ethos  with 
emphasis on enhancing risk and ethics culture. 

The Board is informed through the HRRC on staff surveys and is updated on progress in implementing actions 
in response to staff feedback. An Organisational Health Index (OHI) Survey was run for the first time in 2021 
and  it  will  be  repeated  on  an  annual  basis,  aiming  at  evaluating  the  organisation’s  health  while  identifying 
areas of focus and improvement going forward. The Internal Customer Satisfaction Survey  allows employees 
to evaluate the level  of  service  they receive from  various internal departments of the Bank.  In 2021  several 
control and support functions were evaluated.  

The Committee considered and recognised the strength of the mechanisms in place to engage with and hear 
from  employees.  Methods  of  gathering  and  documenting  workforce  views  and  considering  how  themes  and 
viewpoints  of  the  workforce  would  be  presented  to  and  considered  by  the  Board  for  discussion  and  debate 
were assessed, to encourage a meaningful dialogue between the Board and the workforce on a timely basis. 
Further to the Ask the CEO initiative introduced in 2020, the initiative Ask the Board was introduced in August 
2021  and  there  was  modest  use  of  the  means  to  communicate  directly  with  staff.  Once  staff  recognise  that 
their  views  are  considered  and  actions  are  taken,  more  usage  of  this  means  of  communication  is  expected. 
Internal  communication  is  further  encouraged  through  regular  one-way  communication  from  the  Bank  to 
employees through the employee portal, emails to all staff and the CEO corner to keep employees engaged. 

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Annual Financial Report 2021 

5. 

5.2 

Board Committees (continued) 

Human Resources and Remuneration Committee (continued) 

The  Board  agreed  to  adopt  an  alternate  approach  to  the  workforce  engagement  methods  set  out  in  the  UK 
Code.  The  primary  reason  for  taking  a  different  approach  is  that  there  is  regular  interaction  with  the  labour 
union  which  represents  97.7%  of  staff.  Remuneration  within  the  Group  is  based  on  collective  agreements 
including remuneration of executive management except that of CEO which is a fixed term contract and there 
are  restrictions  on  variable  remuneration  for  all  employees  including  executive  directors.  The  Remuneration 
Policy covers all employees including executive directors.  

The information from surveys, the whistleblowing process, other information reported from the Working Team 
on culture, disciplinary actions, grievances themes etc., were reported to and discussed by the HRRC and the 
ECCC before being reported to the Board. It is hereby confirmed that the workforce engagement method that 
the Board has settled on is through internal  communication initiatives facilitated by the HRD and reported to 
the Board. 

The  Transformation  Programme,  initiated  to  further  specialise,  further  modernise  and  reduce  the  Bank’s 
operating  costs,  is  of  paramount  importance  in  safeguarding  the  Bank’s  viability.  Further  reorganisation  and 
the  abolition  of  a  number  of  jobs/positions  in  2021  allowed  the  Group  to  proceed  with  a  similar  to  2020 
targeted  Voluntary  Exit  Plan  (‘VEP’).  The  VEP  allowed  102  employees  to  depart  smoothly,  in  receipt  of  a 
compensation. 

Further information on the role of the Committee is presented in the Remuneration Policy Report, on page 324 
of this report.   

The  chair  of  the  Committee  reported  to  the  Board  after  each  meeting  to  ensure  all  directors  were  fully 
informed of the Committee’s activities. 

5.3 

Audit Committee 

As at 31 December 2021, the AC comprised of five independent non-executive directors. The Board considers 
that the AC’s members have an appropriate mix of skills and experience and have collectively recent financial 
experience and competence relevant to the banking and financial services sector in which the Group operates. 
The Board further believes that  Nicos Sofianos, Ioannis Zographakis and Paula Hadjisotiriou  have specialised 
knowledge and experience in the application of internal control procedures and accounting issues relevant to 
the  Committee  and  have  significant,  recent  and  relevant  financial  experience  and  can  be  regarded  as  Audit 
Committee financial experts. The Committees’s composition is fully compliant with the CSE Code, the UK Code 
and the CBC Directive on Internal Governance. 

Biographical details, including each member’s background, experience and independence status are set out in 
section 4 of this report. 

The  Executive  Director  Finance  &  Legacy,  Internal  Audit  Director,  Director  of  Compliance,  the  statutory 
auditors and the Company Secretary  regularly  attend  the Committee meetings. As part of and in  addition to 
each  scheduled  meeting  the  Committee  held  members-only  meetings.  The  Committee  held  16  meetings 
during 2021. The chairperson and members of the Committee together with their attendance at meetings are 
shown  below.  Nicos  Sofianos,  Ioannis  Zographakis  and  Paula  Hadjisotiriou  are  also  members  of  the  RC. 
Michael  Heger  is  also  a  member  of  the  HRRC.  Such  common  membership  facilitates  effective  governance 
across all finance and risk issues. Agendas are aligned and overlap of responsibilities is avoided. 

Member attendance in AC meetings* in 2021: 

Nicos Sofianos (Chair since 26 February 2021)  12/12 

Ioannis Zographakis (Chair until 25 February 2021) 

16/16 

Arne Berggren   

Paula Hadjisotiriou 

Michael Heger   

15/16 

16/16 

15/16 

*  The  number  of  committee  meetings  at  BOC  PCL  level  were  16  during  2021.  The  attendance  of  these  meetings  can  be 
found on page 294. 

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Annual Financial Report 2021 

5. 

5.3 

Board Committees (continued) 

Audit Committee (continued) 

The  key  responsibilities  of  the  AC  are  set  out  in  its  terms  of  reference,  which  are  available  on  the  Group’s 
website (www.bankofcyprus.com.cy/group) and are reviewed annually and approved by the Board.   

The Committee, inter alia, is responsible for: 

 

The  appropriateness  and  completeness  of  the  Group's  system  of  internal  controls  and  information 
systems;  
Ensuring that the system of internal controls is adequately resourced;  

 
  Monitoring  the  integrity  of  the  Group's  financial  statements  and  related  announcements  (including 

significant financial reporting judgements contained in them) and the financial reporting process;  

  Advising the Board on the accuracy and fairness of the annual reports and accounts;  
  Monitoring the effectiveness and operations of the internal audit function and the compliance function;  
  Overseeing all matters relating to the relationship between the Group and the external auditors;  
  Monitoring the effectiveness of the Group's whistleblowing procedures; 

and making recommendations to the Board on such matters.  

The  role of  the  Committee  is  fundamental  to  ensuring  the  integrity  and  accuracy  of  the  Company’s  financial 
reporting.  Good,  open  relationships  between  the  Committee,  the  EDFL,  the  Internal  Audit  Director  and  the 
Director of Compliance as well as the external auditors, are essential to adding value to the organisation. This 
is achieved by holding management accountable for the implementation of all recommendations (internal and 
external). In addition to providing assurance within the governance and accountability structures of the Group, 
it is essential that the Committee contributes, delivers results and adds value to the Group. 

The  AC  considered  the  results  of  the  deep  dives  carried  out  on  the  availability  and  continuity  of  IT  Services 
and the actions taken by the Bank on monitoring customers exiting the Covid-19 moratorium. Further the AC 
considered  the  following  key  significant  accounting  and  other  related  issues  in  its  review  of  the  financial 
statements  for  the  year  ended  31  December  2021.  In  addressing  these  issues,  the  AC  considered  the 
appropriateness  of  management’s  judgements  and  estimates  and  where  appropriate,  discussed  those 
judgements and estimates with the external auditors. 

Matters considered and action taken by the AC in 2021 

External 
Reporting 

 Review  and  recommendation  for  approval  of 

the annual and interim reporting; 

 Review  and  approval  of 

the  quarterly 

financial results; 

 Review  and  approval  of  the  Group’s  existing 

accounting policies; 

 Endorsement 

concern 
the 
assessment  for  the  purposes  of  the  basis  of 
preparation of the financial statements. 

going 

of 

 The  AC  considered  management’s  assessment  of 
the  appropriateness  of  preparing  the  financial 
statements of the Group on a going concern basis. 
Matters  considered  in  making  this  assessment 
included the performance of the Group, profitability 
projections,  funding  and  capital  plans  under  base 
and stress scenarios. 

 The  considerations  assessed  by  the  AC  in  relation 
to the going concern assessment are also set out in 
Note 3 of the Consolidated Financial Statements. 

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Annual Financial Report 2021 

5. 

5.3 

Board Committees (continued) 

Audit Committee (continued) 

Matters considered and action taken by the AC in 2021 (continued) 

 The preparation of the financial statements requires 
management  to  make  a  number  of  judgments  or 
assumptions 
that  affect  significant  accounting 
estimates.  The  external  auditor  for  each  of  these 
the 
accounting  estimates,  have 
appropriateness  of  assumptions  and  judgements 
made  by  management,  assessed  the  impact  of 
adopting plausible alternative assumptions. 

challenged 

 The  AC  assessed 

the 
effectiveness  of 
the  external  auditors  and 
recommended  that  the  auditors  enhance  their 
reporting with regards to subsidiaries. 

the  AQIs 

through 

 The external auditors presented their audit plan for 

the year ended 2021. 

to 

the 

significant 

 The external auditors presented their conclusions in 
and 
relation 
judgements and discussed them with management. 
 The auditors as part of their audit approach in line 
with  the  prior  year  included  testing  of  IT  general 
controls where financial reporting controls relied on 
the  specific  IT  systems  in  scope  and  provided 
updates on the prior year findings in this area. 

estimates 

 Further  follow-ups  were  provided  on  findings  in 
other  areas  of  the  external  audit.  These  will 
continue to be discussed along with management’s 
actions. 

 The  Terms  of  Reference  were  revised  to  be  in  line 
with  the  CBC  Directive  on  Internal  Governance 
issued in Oct 2021. 

 The  Board  has  delegated  authority  to  the  NCGC  to 
draw  up  the  Annual  Corporate  Governance  Report, 
but  the  AC  retains  its  duty  to  review  and  approve 
the Annual Corporate Governance Report. 

 Relevant clarifications were sought and the AC was 
satisfied  with  respect  to  the  Annual  Corporate 
Governance  report  and  the  Directors’  Compliance 
Statement. 

 Following  the  signing  of  the  collective  agreement 
and  the  new  grading  system,  the  remuneration  of 
certain  senior  officers  of  the  two  control  functions 
was reviewed and recommended for approval. 

 The  conclusions  arising  from  the  internal  audit 
activity  as  described  in  the  Annual  Audit  Report 
were discussed. 

internal  audit 

 The  adequacy,  effectiveness  and  independence  of 
the 
function  was  assessed  as 
adequate  and  relevant  confirmation  was  provided 
to the Board. 

 Investigation  reports,  internal  audit  report  findings 
and  recommendations  were  discussed  as  well  as 
management’s response and actions.  

External 
Auditors 

 Discussion  of  the  results  of  the  audit  of  the 

financial statements; 

 Evaluation of the independence of the external 

auditors; 

 Assessment  through  Audit  Quality  Indicators 
(AQI) of the effectiveness of the external audit 
process; 

 Approval  of  audit,  tax  compliance  and  other 

assurance fees for the year; 

 Approval  of  permissible  non-audit  services 

assigned to the auditors; 

 Update on the 2021 External Audit Plan. 

Governance 

 Review  of  the  revised  Terms  of  Reference  of 

the AC; 

 Approval of the Corporate Governance Report; 
the  Directors’  Compliance 
 Approval  of 
Statement; 

 Remuneration  of  senior  officers  of  compliance 

and internal audit. 

Internal 
Audit 

 Review of the Annual Audit Report; 
 Approval  of  the  Internal  Audit’s  (IA)  Annual 

Audit Plan; 

 Review of the independence of the IA Division 

and the IA Director; 

 Assessment  of  the  independence,  adequacy 

and effectiveness of IA; 

 Appraisal of the IA Director; 
 Review of the Internal Audit Division Charter; 
 Approval of the IA budget; 
 Review of the IA quarterly activity reports; 
 Overview of the internal audit services; 
 IA staffing needs and skills Assessment; 
 Update  on  complaints  received  through  the 

whistleblowing line; 

 External Quality Assessment process initiation. 

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5. 

5.3 

Board Committees (continued) 

Audit Committee (continued) 

Matters considered and action taken by the AC in 2021 (continued) 

Compliance 

 Review  of  the  Group  Financial  Crime  &  Sanctions 
Compliance Department (‘FCSCD’) Annual Report;  
 Review  of  the  Group  FCSCD  Risk  Management 

Report;  

 Review of the Compliance Annual Report; 
 Review and approval of the CD Action Plan; 
 Review  and  approval  of 

the  Anti-Money 
Laundering  (‘AML’)  risk  appetite  statement  and 
policies; 

 Consideration  of  major  compliance  issues  and 

reports submitted to it by CD; 

 Review  and  approval  of  the  various  regulatory 

compliance policies; 

 Update  on 

important 
developments – 6th EU AML Directive; 

forthcoming  regulatory 

 OSI Audit of the ECB on Internal Governance and 

Risk Management of Compliance; 

 Report of the DPO; 
 Compliance Management System; 
 Appraisal of the Director Compliance; 
 Launching of digital KYC tool. 

Internal 
controls 

 Annual  review of  the  effectiveness  of  the  Group’s 

internal controls;  

 Review  of  the  IT  Action  Plan  to  address  audit 

findings; 

 Ongoing  interaction  with  external  auditors  for 
exchange  of  information  and  evaluation  in  the 
context  of  use  of  the  work  of  Internal  Audit,  as 
allowed by the International Standard on Auditing 
(ISA) 610 “Using the work of InternalAuditors”.  

Subsidiaries 
Oversight 

 Reports  by  the  audit  committees  of  the  two 
insurance companies – General Insurance Ltd and 
Eurolife. 

in-depth  presentation  of 

 Data privacy issues and way forward discussed. 
 An 

recently 
implemented Compliance Management System was 
made  to  the  AC  which  discussed  efficiencies, 
performance  and  the  need  to  fully  utilise  the 
system. 

the 

 The  OSI  findings  and  recommendations  were 
discussed  and  actions  were  taken  to  enhance 
compliance activities. 

 .Based on the work carried out in 2021, reasonable 
assurance  is  provided,  with  emphasis  on  specific 
matters,  on  the  design,  adequacy  and  operating 
internal  control 
the  Group’s 
effectiveness  of 
framework, 
risk 
management  processes,  for  managing  significant 
risks,  according  to  the  risk  appetite  set  by  the 
Board of Directors. Emphasis is placed on the areas 
of  Digitalisation,  Information  Systems  and  Data 
Governance,  current,  as  well  as  any  future,  risk 
exposures.  

corporate  governance  and 

 The  progress  of  addressing  IT  audit  findings  was 
discussed  with  regard  to  availability  and  continuity 
of IT services.  

 The  AC  Chairman  attended  on  a  regular  basis  the 
AC  meeting  of  the  two  insurance  companies  and 
provided  guidance  and  advice  on  various  matters 
discussed. 

 Discussion  of  issues  faced  by  the  two  insurance 
companies.  The  AC  recommended  the  insurance 
companies develop new or supplementary products 
with exclusive benefits to render them attractive to 
customers. 

The  Committee  has  exercised  its  authority  delegated  by  the  Board  for  ensuring  the  integrity  of  the  Group’s 
published financial statements, by discussing and challenging the judgements made by management and the 
assumptions  and  estimates  on  which  they  are  based.  The  Committee  on  behalf  of  the  Board  reviewed  the 
2021  Group  Annual  Financial  Report  and  the  process  by  which  the  Group  believes  that  the  Annual  Report 
taken  as  a  whole,  is  fair,  balanced  and  understandable  and  provides  the  information  necessary  for 
shareholders to assess the Group’s position and performance, business model and strategy. Following review, 
the Committee has advised the Board that such a statement can be made in the Annual Report (page 50).   

A  key  activity  for  the  Committee  is  the  consideration  of  significant  matters  relating  to  the  annual  financial 
report, with key accounting judgements and disclosures subject to in depth discussion with  management and 
the  external  auditors,  PricewaterhouseCoopers  (‘PwC’).  The  Committee  provides  robust  challenge  to  key 
judgements in advance of making a recommendation to the Board that all financial reports are considered to 
be a fair, balanced, and understandable assessment of the Group’s financial position.  

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5. 

5.3 

Board Committees (continued) 

Audit Committee (continued) 

The  most  significant  judgements,  estimates  and  assumptions  in  2021  related  to  classification  of  financial 
instruments and the calculation of expected credit losses, the estimation of the net realisable value of stock of 
property and provisions relating to pending litigation, claims, regulatory and other matters. Economic activity 
recovered strongly in 2021 despite the uncertainties brought on by the pandemic.  The  Committee discussed 
the appropriateness of the three different economic scenarios used by the Group in the calculation of expected 
credit losses for loans and advances to customers. Further information is set out in Note 5 of the Consolidated 
Financial Statements. 

The  Committee  considered  for  disclosure  all  material  relevant  issues  that  have  concerned  management  and 
the Group statutory auditors during the year. 

Management  reporting  to  the  Committee  from  across  the  business  has  provided  the  opportunity  for  the 
Committee  to  challenge,  probe,  discuss  and  seek  assurances  from  management,  enabling  the  Committee  to 
provide  an  independent  perspective.  The  AC  considered  among  others,  the  following  significant  issues  in  its 
review  of  the  financial  statements  for  the  year  ended  31  December  2021.  In  addressing  these  issues,  the 
Committee discussed key areas of management’s judgements and estimates with the external auditors, PwC; 
particular areas for discussion included their findings/observations as part of their audit/review of the Group’s 
financial  statements,  including  inter  alia,  loan  provisioning  and  impairment,  going  concern  assessment, 
litigation  and  claim  provisions  and  observations  in  relation  to  the  Group’s  controls  over  Information 
Technology. 

Specific  matters  considered  by  the  Committee  were:  the  effectiveness  of  the  system  of  internal  controls, 
financial  reporting,  the  major  findings  of  internal  audits  and  investigations  into  control  weaknesses  and 
management’s response. The AC has received confirmation that executive management has taken or is taking 
the  necessary  actions  to  remedy  any  failings  or  weaknesses  identified  through  the  operation  of  the  Group’s 
framework of controls and will continue to reassess and remediate further as needed. 

The Committee has the responsibility for examining any significant transactions in any form, carried out by the 
Company  and/or  its  subsidiary  companies,  where  any  member  of  the  Board,  CEO,  senior  executive  officer, 
Secretary, auditor or large shareholder has, directly or indirectly, any significant interest. It ensures that these 
transactions  are  carried  out  within  the  framework  of  the  Company’s  normal  commercial  practices  (at  arm’s 
length). 

The  Committee  received  regular  reports  from  the  EDFL,  the  Internal  Audit  Director  and  the  Director  of 
Compliance who regularly attended the Committee’s meetings. Reports were submitted to the Committee on 
internal control matters. The Committee has regular discussions with the external auditors, the Internal Audit 
Director and the Director of Compliance on various issues without the presence of the management.  

Other responsibilities 

The  AC  and  the  RC  liaise  closely  and  in  joint  committee  meetings,  review  the  appropriateness  of  and 
completeness of the system of internal controls, management’s recommendations in respect of provisions for 
impairment  of  loans  and  advances  and  other  impairment  losses  and  charges  as  reported  in  the  Group’s 
financial  statements.  The  AC  is  primarily  responsible  to  review  the  manner  and  framework  in  which 
management ensures and monitors the adequacy of the nature, extent and effectiveness of internal controls 
system, including accounting control systems, thereby maintaining an effective system of internal controls.  

The  chairperson  of the Committee  holds  the role of Whistleblower’s Champion and  has  specific responsibility 
for  the  integrity,  independence  and  effectiveness  of  the  Group’s  policies  and  procedures  on  whistleblowing, 
including  the  procedures  for  protecting  employees  who  raise  concerns  from  possible  discriminatory  or 
retaliatory  actions.  He  has  also  been  named  as  the  designated  Board  member  responsible  for  the 
implementation of the AML Law and relevant Directives.  

As  a  result  of  the  Committee’s  work  in  2021,  assurance  has  been  provided  to  the  Board  on  the  quality  and 
appropriateness of the Group’s financial reporting and on internal audit, compliance and regulatory matters, to 
continue to safeguard the interests of the Group’s broader stakeholders. 

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5. 

5.3 

Board Committees (continued) 

Audit Committee (continued) 

The Committee’s performance during 2021 was assessed as part of the internal performance evaluation of the 
Board. The conclusion drawn was that the Committee is regarded as operating effectively and the Board takes 
assurance from the quality of the Committee’s work. The chairperson of the Committee reported to the Board 
after each meeting to ensure all directors were fully informed of the Committee’s activities. 

It is noted that Eurolife Ltd and General Insurance Ltd also maintain an audit committee which reports to the 
AC on an annual basis.  The AC  chairman periodically attends meetings of these  subsidiary audit  committees 
and reports back to the AC and the Board.  

5.3.1 

Internal Audit & Compliance Divisions’ effectiveness 

The  Internal  Audit  and  Compliance  Divisions  report  directly  to  the  Board  through  the  AC.  They  are 
organisationally independent of units with other executive functions and are not subordinated to any other unit 
of the Company, except the Director of Compliance who reports administratively to the CEO. The Committee’s 
activities included the consideration of reports submitted by the Internal Audit and Compliance Divisions.  

In monitoring the  activities and effectiveness of Internal Audit Division, the Committee approved the annual 
audit plan and budget, including resources, and reviewed progress against the plan throughout the year. 

The Committee received regular reports from Internal Audit on internal audit activities across the Group which 
outline details of the audit approach, management engagement and areas identified during audits for further 
strengthening  across  the  Group’s  risk  management  and  internal  control  framework.  These  reports  cover 
matters  of  relevance  to  the  Committee  in  assessing  the  effectiveness  of  the  internal  controls.  Reports  are 
rated  based  on  the  design  adequacy  and  operating  effectiveness  of  control  environment,  as  well  as 
management’s  control  awareness  of  the  risks  facing  their  business  area.  In  conjunction  with  Internal  Audit 
reports,  the  Committee  considers  management’s  responses  to,  and  the  timeliness  of  the  remediation  of 
identified issues.  

The  Committee  has  satisfied  itself  that  the  Internal  Audit  Division  was  effective  and  adequately  resourced 
through  regular  meetings  held  with  and  reports  provided  by  the  Internal  Audit  Director  on  internal  audit 
issues, including the effectiveness and adequacy of resources. It also approved the engagement of consultants 
for the External Quality Assessment of the Internal Audit, as required by the IIA Standards every five years.  

The Committee reviewed the internal audit planned activities for the following year. Management’s responses 
to Internal Audit’s findings and recommendations, as well as the implementation progress of recommendations 
provided  in  internal  and  external  reports  were  reviewed  and  monitored.  The  monthly  reports  issued  by  the 
Internal  Audit  Director  enable  the  Committee  to  focus  discussion  on  specific  areas  of  concern  and  to  track 
remediation progress over time. 

Regular reports are submitted by Compliance Division to the AC on  matters relating to regulatory risk across 
the  Group.  The  Committee  also  received  reports  from  the  Money  Laundering  Compliance  Officer  on  the 
operation  and  the  effectiveness  of  the  systems  and  controls  established  by  the  Group  to  manage  Financial 
Crime  &  Sanctions  Compliance  (‘FCSC’)  risk.  FCSC  incorporates  money  laundering,  terrorist  financing, 
sanctions and bribery and corruption and is a key area of Committee focus. The remediation plan approved by 
the AC across the Group on customer due diligence is rigorously monitored. There is zero-tolerance on money 
laundering  and  terrorism  financing  incidents  and  no  violations  of  the  relevant  legislation  or  breaches  of  the 
Group’s internal policies, procedures and its compliance framework are permitted. 

The Committee proposes to the Board the appointment, replacement, transfer or removal of the Internal Audit 
Director and the Director of Compliance. It submits a report to the Board on the assessment and monitoring of 
the independence, adequacy and effectiveness of Internal Audit and the Compliance Division.  

Assurances have been sought and received by the Committee concerning the resourcing of the  Internal Audit 
and Compliance functions. 

5.3.2  Arrangements relating to the external auditors 

The  Committee  oversees  the  relationship  with  the  external  auditors.  During  the  year,  the  Committee 
considered  PwC’s  terms  of  engagement,  including  remuneration,  its  independence,  audit  quality  / 
performance, objectivity and considered the plans for the interim review and year-end audit. 

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5. 

5.3 

Board Committees (continued) 

Audit Committee (continued) 

5.3.2  Arrangements relating to the external auditors (continued) 

Appropriate  safeguards  are  in  place  to  protect  the  independence  and  objectivity  of  PwC.  The  Committee 
operates a Group Policy on the Provision of Non-Audit Services by the Group’s statutory auditors in line with 
the EU Directive and the Auditors’ Law to regulate the use of the statutory auditors for non-audit services. In 
order to ensure the objectivity and independence of the PwC, the policy formalises certain restrictions in the 
provision of non-audit services by PwC and requires that any engagement of the external auditors for services 
must  be  approved  in  advance  by  the  Committee.  Quarterly,  details  of  approved  non-audit  services  are 
presented  to  the  Committee  for  review,  including  monitoring  of  the  balance  between  audit  and  permissible 
non-audit services.  

The  AC  is  responsible  for  overseeing  all  matters  relating  to  the  relationship  between  the  Group  and  its 
statutory  auditors,  including  the  external  audit  plan,  terms  of  engagement,  audit  and  non-audit  fee 
arrangements, interim findings and audit finding reports.   

The Group is committed to ensuring the independence and objectivity of the statutory auditors and on a semi-
annual  basis  the  AC  formally  reviews  the  effectiveness,  independence  and  performance  of  the  external 
auditors.  The  AC  also  reviews  the  external  auditors’  approach  and  strategy  for  the  annual  audit  and  audit 
findings.  

The  process  for  assessing  the  effectiveness  of  the  audit  process  using  AQIs,  is  supported  by  tailored 
questionnaires  completed  by  the  AC  members  and  relevant  senior  management  personnel.  The  responses 
received are collated and presented to the AC for discussion. 

The external auditors do not provide internal audit services to the Group. The AC reviews annually a detailed 
analysis  of  the  audit  and  non-audit  fees  relating  to  work  done  by  the  external  auditors,  to  confirm  their 
independence  and  refers  this  analysis  to  the  Board.  The  External  Recruitment  Policy  provides  on  hiring 
employees or former employees of the external auditor.  

Information  on  fees  paid  in  respect  of  audit  and  non-audit  services,  along  with  details of  non-audit  services 
provided during the year are set out in Note 15 of the Consolidated Financial Statements. 

In  accordance  with  the  provisions  of  the  European  Directive  on  statutory  audits  and  following  a  transparent 
and  competitive  tender  process  in  2017,  the  AC  recommended  to  the  Board  the  appointment  of 
PricewaterhouseCoopers (‘PwC’) for accounting periods commencing 1 January 2019. The AGM held on 25 May 
2021 considered the continuation in office of PwC as Auditors of the Company and authorised the Board to fix 
their remuneration.  

The AC  assessed  the independence  of  the  statutory auditors  prior  to the  commencement  of the audit period 
and  continues  to  assess  their  independence  on  a  six-monthly  basis.  The  Committee  concluded  that  it  was 
satisfied with the  independence, quality and performance  of PwC in respect of the year ended 31 December 
2021  and  recommended  that  the  Board  propose  PwC  for  reappointment  for  approval  at  the  2022  AGM.  The 
lead partner for the audit engagement is Mr. Kevin Egan. PwC’s term as statutory auditor ends in 2027. PwC’s 
performance and independence shall be continuously reviewed and they shall remain subject to reappointment 
each year, pending the selection of a new audit firm ahead of their departure in 2027. 

5.4 

Risk Committee 

The  RC  as  at  31  December  2021  comprised  of  three  independent  non-executive  directors  and  one  non-
independent  non-executive  director.  The  Board  considers  that  the  RC  consists  of  directors  who  possess 
individually and collectively adequate knowledge, skills and expertise to fully understand and monitor the risk 
strategy  and  the  risk  appetite  of  the  Group  as  well  as  its  risk  management  and  control  practices.  The 
Committee’s composition is fully compliant with the CSE Code and the CBC  Directive on Internal Governance 
but not the UK Code which requires every member to be independent.  

Biographical details, including each member’s background, experience and independence status, are set out in 
section 4 of this report. 

The Committee held 25 meetings during 2021. The chairperson and members of the Committee together with 
their attendance at meetings are shown below.  

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5. 

5.4 

Board Committees (continued) 

Risk Committee (continued) 

Member attendance in RC meetings* in 2021: 

Ioannis Zographakis (Chair)  

Maksim Goldman 

Paula Hadjisotiriou 

Nicos Sofianos   

25/25   

24/25 

25/25 

20/20 

*  The  number  of  committee  meetings  at  BOC  PCL  level  were  29  during  2021.  The  attendance  of  these  meetings  can  be 
found on page 294. 

To  ensure  coordination  with  the  work  of  the  AC,  Mr.  Zographakis,  Mrs  Hadjisotiriou  and  Mr  Sofianos  are 
members  of  the  AC.  Mr.  Goldman  is  also  a  member  of  the  HRRC.  Such  common  membership  facilitates 
effective governance across all finance and risk issues. Agendas can be aligned and overlap of responsibilities 
can  be  avoided.  There  are  regular  joint  meetings  of  the  AC  and  RC  to  ensure  there  are  no  gaps  in  the 
oversight of internal controls and that any areas of significant overlap are appropriately addressed.  

The  main  purpose  of  the  Committee  is  to  review,  on  behalf  of  the  Board,  the  aggregate  risk  profile  of  the 
Group,  including  performance  against  risk  appetite  for  all  risk  types  and  to  ensure  that  both  the  risk  profile 
and risk appetite remain appropriate. Specifically, it: 

  Assists  the  Board  in  overseeing  the  implementation  of  the  Group’s  risk  strategy  and  the  corresponding 

 

limits set; 
Identifies,  assesses,  controls  and  monitors  financial  /  economic  risks  and  non-financial  risks  (including 
operational,  technological,  tax,  legal,  reputational  and  compliance  risks)  which  the  Group  faces  in 
cooperation with the responsible Board Committees; 

  Considers, challenges and recommends to the Board for approval the Group's overall Risk Appetite; 
  Reviews the aggregated Risk Profile for the Group and performance against Risk Appetite and reports its 

 
 

conclusions to the Board; 
Identifies the potential impact of key issues and themes that may affect the Risk Profile of the Group; 
Ensures  that  the  Group's  overall  Risk  Profile  and  Risk  Appetite  remain  appropriate  given  the  evolving 
external  environment,  any  key  issues  and  themes  impacting  the  Group  and  the  internal  control 
environment; 

  Seeks to identify and assess future potential risks which, by virtue of their uncertainty, of low probability 

 

and unfamiliarity may not have been factored adequately into review by other Board Committees;  
Ensures  effective  and  on-going  monitoring  and  review  of  the  Group's  management  or  mitigation  of  risk, 
including the Group's control processes, training and culture, information and communication systems and 
processes for monitoring and reviewing their continuing effectiveness; and 
  Ensures the effective management of all risks associated with outsourcing. 

The Bank, like all other financial institutions, is exposed to risks, the most significant of which are credit risk, 
liquidity  and  funding  risk,  market  risk,  operational  risk  and  property  price  risk.  The  Group  monitors  and 
manages  these  risks  through  various  control  mechanisms  and  reviews  the  mitigating  actions  proposed  by 
management.   

The Committee gives detailed consideration to existing and emerging risks, through a balanced agenda which 
ensures  sufficient focus on standing areas  of  risk management  through the Group Risk Framework, together 
with specific attention being given to those emerging risks which are considered to be of ongoing importance 
to the Group and its customers. 

Emerging  risks  included  areas  such  as  transformation  risk,  data  management,  IT  resilience  and  information 
security  (including  cyber  security)  and  climate-related  risks  where  the  dynamic  nature  and  significance  of 
related risks and challenges continue to evolve. 

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5. 

5.4 

Board Committees (continued) 

Risk Committee (continued) 

Key matters included: 

  Recommending the Group’s risk appetite framework and Risk Appetite Statement. Considering breaches of 

risk appetite, remediation plans and required communications; 

  Recommending policies for credit, market and liquidity risks and approving other key risk policies; 
  Regularly  assessing  the  Group’s  overall  risk  profile  and  emerging  risk  themes,  hearing  directly  from  the 

Chief Risk Officer and regularly reviewing the risk report and risk appetite dashboard; 

  Receiving reports on the Group’s operational and technology capability, including specific updates on cyber 

risk capability, IT resilience, IT Service Continuity Management and Data Management; 

  Recommending  the  Group’s  plan  for  managing  NPEs,  a  key  driver  of  managing  legacy  credit  risk  and 

reviewing the risk aspects of NPE sales; 

  Recommending the 2021 ICAAP and ILAAP and Capital Plan. 

Work has also been initiated and will continue into 2022, to determine the climate  related and environmental 
risks the Bank is exposed to, so that these can be integrated into the existing risk taxonomy and risk registry 
of the Bank and inform its various business processes. 

At each meeting, the RC reviews the risk report which identifies key issues and includes a view of the Group’s 
Risk Appetite Statement, as well as top and emerging risks. The Committee provides challenge and review to 
the Group’s regulatory submissions relating to capital management and liquidity adequacy assessments. 

To ensure consistency of scope and approach by subsidiary company committees, the RC has established core 
terms of reference to guide subsidiary companies when adopting terms of reference for the non-executive risk 
committees.  The  Committee’s  endorsement  is  required  for  any  proposed  material  changes  to  subsidiary 
company risk committee terms of reference and for appointments to such committees. 

Detailed  information  relating  to  Group  Risk  Management  is  set  out  in  Notes  45  to  48  of  the  Consolidated 
Financial Statements and the Additional Risk and Capital Management Disclosures section of the 2021 Annual 
Financial Report. 

The Committee identified the current and potential impact of key issues and themes on the Group’s risk profile 
and performed deep dive discussions in order to better understand and provide guidance to the management.  
Deep  dive  discussions  concentrated  on  the  new  lending  scorecard  as  well  as  the  Information  Security 
Operating Model and strategy forward. The Fraud Risk Assessment Framework was discussed at length. SREP 
results  and  data  governance  issues  were  also  discussed  in  depth.  Further  the  Committee  discussed  and 
approved or recommended for approval a number of restructurings and contractual or non-contractual write-
offs.  

The RC discussed and approved the RC calendar for 2021 and undertook the following key activities: 

Matters considered and action taken by the RC in 2021 

Risk Strategy 
and 
Management  

 Risk Appetite Framework; 
 ICAAP/ILAAP/Risk Quantification; 
 Stress Test; 
 Capital Plan updates and MREL Funding Plan; 
 Charter and Budget of Risk Management Division; 
 Financial Plan Risk Assessment; 
 Trades for NPE portfolio. 

Operational Risk 

 Business continuity; 
 Third Party Risk Management; 
 Fraud Risk Management; 
 Risk Control Self-Assessment (‘RCSA’) process;  
 COVID-19 impact. 

 Follow up of actions of Risk Appetite Framework 
and  relevant  indicators  cascaded  down  to  the 
business. 

 The  stress  test  results  were  reviewed  and  the 

Bank performs similar to peers. 

 Review  of  sale  transactions  of  NPE  &  REO 

portfolio. 

 Reviewed  and  challenged  ICAAP  and  ILAAP 

scenarios and output. 

 Some critical outsourcing to be reviewed by the 

RC. 

 Enhancements/Developments  on  RCSA  &  Risk 
Actions  to  further  embed  RCSAs  into  Line 
Business operations. 

 Review  of 
Framework. 

the  Fraud  Risk  Assessment 

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Annual Financial Report 2021 

5. 

5.4 

Board Committees (continued) 

Risk Committee (continued) 

Matters considered and action taken by the RC in 2021 (continued) 

Governance 

 Terms  of  Reference  of  the  Committee  and  those 

 Revision of RC Terms of Reference to align with 

of Credit Committees; 

 Review of the effectiveness of the Committee; 
 Appraisal  of  the  Chief  Risk  Officer  and  the 

CBC Directive on Internal Governance. 

 Reshaped  the  focus  and  priorities  of  the  RC 

agenda. 

Credit Risk 
Control & 
Monitoring  

Information Security Manager; 

 Review of all policies. 

 Credit Portfolio overview; 
 Credit Exposures greater than €100m; 
 New lending scorecards; 
 Provisions for all quarters;  
 Credit Risk Control and Monitoring; 
- Review of portfolio under moratorium; 
- Performance of the NPE & Forborne Mechanism; 
- Staff Loans. 

 Focus on portfolio quality. 
 Revision of approval limits. 
 Covid solutions. 
 NPL plan on track. 
 Adjusted  provisioning  process  to  account  for 

Covid. 

Market / 
Liquidity Risk 

 Credit Limits (counterparty & country); 
 Market Risk Limits; 
 Levels for Market Risk Related Limits. 

 Continuous monitoring of market developments 

on bonds exposure - especially on Cyprus 
government bonds. 

Other Areas of 
Focus  

 Shipping /Syndication Portfolio; 
 Recovery Plan & Playbook 2021; 
 REMU real estate portfolio; 
 RRD performance; 
 Property Risk; 
 Data Governance Framework. 

Information 
Security  

 Information Security Reports;  
 Information Security Risk Assessment 

Framework; 

 Risks Thresholds for better governance; 
 Security controls maturity/associated remediation 

program; 

 Data leakage and remote access governance; 
 Appointment of new Chief Information Security 

Officer.  

Regulatory 
communication 

 Emphasis on quality reporting to the ECB; 
 Follow up of SREP and on-site inspections; 
 Review of regulatory Correspondence. 

 Monitored progress, performance and quality of 

Shipping and syndicated lending portfolio. 

 Maintained  oversight  on  data  governance 

process. 

 Monitored  disposal  of  Banks  repossessed  real 

estate portfolio. 

the 

 Monitoring 

to  more 
effectively  measure  significant  security  pillars 
and optimise RAS thresholds. 

redesigned  KRIs 

 Increase in the security control maturity score.  
 Monitoring of Information Security Incidents. 
 Monitoring  of  ICT  regulations  and  Bank’s 

progress. 

 Emphasis  given  on  empowering  InfoSec  to 
better  fulfil  its  role  and  provide  added  value  to 
the Bank.  

 Maintaining  close  monitoring  on  regulatory 

matters. 

Subsidiaries 
oversight 

 The  annual  reports  of 

the  subsidiary  risk 

committees of Eurolife & General Insurance Ltd. 

 The  reports  were  reviewed  and  enhanced 
interaction  with  the  two  insurance  subsidiaries 
will be set in place. 

The chairperson of the Committee reported to the Board after each meeting to ensure all  directors were fully 
informed of the Committee’s activities. 

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5. 

5.5 

Board Committees (continued) 

Technology Committee 

The  Committee  held  7  meetings  during  2021  at  BOC  PCL  level.  The  chairperson  and  members  of  the 
Committee together with their attendance at meetings are shown below.  

Member attendance in TC meetings in 2021: 

Lyn Grobler (Chair) 

Ioannis Zographakis 

Paula Hadjisotiriou  

Arne Berggren   

Constantine Iordanou 

7/7 

7/7 

6/7 

7/7 

1/1 

The purpose of the TC is to assist the Board of Directors in fulfilling its oversight responsibilities with respect 
to the overall role of technology in executing the business strategy of the Group including, but not limited  to, 
major technology investment, technology strategy, operational performance, and technology trends that may 
affect  the  Group’s  client  portfolio  and/or  affairs  in  general.  The  Committee  has  delegated  authority  by  the 
Board of Directors and is responsible to: 

  Review  and  approve  the  Group’s  technology  planning  and  strategy  within  the  overall  strategy  framework 

approved by the Board; 

  Review  and  approve  significant  technology investments  and  expenditures  as per  the  Committee  and limit 
structures  approved  by  the  Board,  provided  they  do  not  fall  within  the  limits  that  are  reserved  for  the 
Board; 

  Monitor and evaluate existing and future trends in technology that may affect the Group’s strategic plans, 

including monitoring of overall industry trends;  

  Oversee  the  performance  of  the  Group’s  technology  operations  including,  among  other  things,  project 
delivery,  technical  operations,  technology  architecture  and  the  effectiveness  of  significant  technology 
investments;  

  Oversee the application of Information Security policies. 

Notwithstanding the above, responsibility for the oversight of risks associated with technology, including risk 
assessment and risk management, remains with the RC. 

The  Committee  monitored  the  progress  of  the  digital  transformation  of  the  Bank  and  reviewed  Key 
Performance  Indicators  focused  on  measuring  the  increase  of  usage  of  digital  channels.  Digital  engagement 
stood  at  77.7%  towards  year  end  compared  to  73.9%  the  previous  year.  The  projects  running  in  the  IT 
function  were  monitored to  ensure  they  stayed  within  reasonable  deadlines.  Digital onboarding  was  initiated 
successfully.  The Digital Transformation of the  insurance  subsidiaries was also reviewed and monitored on a 
six-monthly  basis.  11  incidents  of  non-availability  of  systems  were  reported  in  2021  of  which  8  were 
considered  major.  The  root  cause  was  identified  in  all  cases  and  mitigating  actions  were  taken  to  avoid 
recurrence. 

The Committee reviewed the Annual Information Security Report and was informed on the key challenges and 
the progress made on the InfoSec operating model. A joint meeting with the Audit and Risk Committees was 
held  to  review  audit  findings  and  relevant  recommendations  related  to  risk  management  of  certain  large 
projects. 

The chairperson of the Committee reported to the Board after each meeting to ensure all directors were fully 
informed of the Committee’s activities. 

5.6  

Ethics, Conduct and Culture Committee 

The  Committee  held  6  meetings  during  2021  at  BOC  PCL  level.  The  chairperson  and  members  of  the 
Committee together with their attendance at meetings are shown below.  

Member attendance in ECCC meetings in 2021: 

Ioannis Zographakis (Chair) 

Maria Philippou  

Michael Heger    

Maksim Goldman  

6/6 

5/6 

5/6 

6/6 

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Annual Financial Report 2021 

5. 

Board Committees (continued) 

5.6  

Ethics, Conduct and Culture Committee (continued)  

The role of the Committee is: 

 
 
 

 

 

To support the Board in promoting its collective vision of values, conduct and culture; 
To oversee management’s efforts to foster a culture of ethics and appropriate conduct within the Group; 
To oversee the way the Group conducts business focusing on developing a customer-centric culture  with 
an eye on profitability in all its operations;  
To oversee the Group’s conduct in relation  to its corporate and societal  obligations,  including  setting  the 
direction and policies for the Group’s approach to customer and regulatory matters; and 
To  oversee  the  framework  for  implementing  ESG  throughout  the  operations  of  the  Bank  and 
advise/coordinate accordingly with the NCGC and the Sustainability Committee. 

The  Committee  focuses  on  providing  oversight  of  key  ethics  matters  and  the  workings  of  the  Disciplinary 
Committee,  on  decision-making  about  matters  of  conduct  and  reputational  risk  and  on  handling  issues  of 
Corporate  Social  Responsibility  with  the  aim  of  building  and  maintaining  the  right  risk,  control,  customer-
centric and economic prosperity culture.  

The  Committee  monitored  the  progress  of  the  initiative  –  ‘Project  Ethos’  –  which  is  expected  to  align 
organisational  culture  with  strategic  objectives.  Under  the  guidance  of  the  Committee  several  workstreams 
were  created  to  redesign  performance  appraisals,  enrich  policies  and  procedures,  create  a  risk  culture 
dashboard and enhance the risk and control culture across the Group. 

Communication  with  staff is  continuous  and  includes  messages,  emails,  short videos  under the  slogan  ‘I  am 
the  Bank’  emphasising  the  expected  behaviours  and  the  traps  to  avoid.  Data  metrics  have  been  devised  to 
measure the risk culture of the Group. The Disciplinary Code was also updated and approved. 

The  Committee  approved  the  Terms  of  Reference  of  the  Sustainability  Committee  which  will  implement  the 
ESG  Strategy  of  the  Group.  This  shift  in  strategy  will  provide  transparency  in  all  aspects  of  the  Company’s 
business,  including  its  efforts  for  a  positive  impact  on  society  and  the  environment,  through  the  published 
Annual Corporate Responsibility Report. The Group’s leading position should be used to drive the ESG agenda 
of  the  government  and  the  economy  in  general,  through  initiatives  and  proposals  to  the  government  to 
improve on its Green deal.  

The  Committee  monitored  compliance  with  the  Code  of  Conduct  and  reviewed  disciplinary  controls  and 
measures of the Group as presented by HRD on an annual basis. 

The chairperson of the Committee reported to the Board after each meeting to ensure all directors were fully 
informed of the Committee’s activities. 

6. 

Remuneration Policy Report 

The Remuneration Policy Report was prepared by the Board following a proposal by the HRRC in accordance 
with  Annex  1  of  the  CSE  Code  and  the  UK  Code.  It  is  presented  in  the  2021  Annual  Financial  Report  of  the 
Group, after the Corporate Governance Report. Information on the remuneration of the members of the Board 
for the year 2021 is disclosed in Note 50 of the Consolidated Financial Statements of the Group, as well as in 
the Remuneration Policy Report. 

7. 

Shareholder Relations 

A  priority  of  the  Group  is  to  communicate  with  shareholders.  The  responsibilities  of  the  Chairperson  include 
ensuring effective communication with shareholders and ensuring that directors develop an  understanding of 
the  views  of  major  investors.  Investor  Relations  Department  has  primary  responsibility  for  managing  and 
developing  the  Group’s  external  relationship  with  existing  and  potential  institutional  investors  and  analysts. 
The  Chairperson,  the  SID,  the  CEO,  the  EDFL  and  the  Manager  Investor  Relations  engage  extensively  with 
existing shareholders and potential new investors during individual or group meetings and on roadshows and 
investor  conferences.  All  meetings  with  shareholders  are  conducted  in  such  a  way  as  to  ensure  that  price 
sensitive information is not divulged.  

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7. 

Shareholder Relations (continued) 

Annual Financial Report 2021 

Mrs  Annita Pavlou,  Manager Investor  Relations Department,  is the  Investor Relations Officer, responsible for 
the  communication  between  shareholders  and  the  Group  since  30  August  2016.  Information  concerning  the 
Group  is  provided  to  shareholders,  prospective  investors,  brokers  and  analysts  in  a  prompt  and  unbiased 
manner free of charge.   

The Group uses its website (www.bankofcyprus.com.cy/group) to provide shareholders and potential investors 
with  recent  and  relevant  financial  information,  including  the  annual,  the  mid-year  financial  report  and 
quarterly results, announcements and presentations. The Investor Relations section of the Group’s website is 
updated  with  all  announcements  published  on  the  LSE  and  CSE  as  these  are  made.  It  also  contains  contact 
details for the Investor Relations Department. 

Directors receive an investor relations update from management at all scheduled Board meetings. This update 
typically includes market updates, share price and valuation analysis,  updates on analysts’ reports and share 
register analysis.   

One of the responsibilities of the Chairperson of the Board is to ensure that the views, issues and concerns of 
shareholders  are  effectively  communicated  to  the  Board  and  to  ensure  that  directors  develop  an 
understanding  of  the  views  of  major  investors.  The  Board  considered  the  views  of  major  shareholders  on 
company  strategy  and  performance  and  assessed  investor  sentiment  more  broadly  in  conjunction  with  the 
Group’s  corporate  brokers.  The  SID,  Ioannis  Zographakis,  is  available  to  shareholders if  they  have  concerns 
that are not resolved through the normal communication channels. 

All shareholders of the Company are treated on an equal basis. There are no shareholders with special control 
rights.  Shareholders  are  promptly  and  accurately  informed  of  any  material  changes  regarding  the  Group, 
including its financial condition, financial results, ownership and governance. 

Under the Irish Companies Act 2014, one or more members holding at least 3% of the issued share capital of 
the Company, representing at least 3% of the total voting rights of all the members who have a right to vote 
at the meeting to which the request for inclusion of the item relates, has the right to: (a) put an item on the 
agenda of the AGM provided that the item has been accompanied by stated grounds justifying its inclusion or 
a  draft  resolution  to be  adopted;  and  (b)  to  table  a  draft  resolution  for  an  item  on  the  agenda  of  a  general 
meeting.  Such  a  request  must  have  been  received  by  the  Company  at  least  42  days  prior  to  the  relevant 
meeting. 

Any  change  or  addition  to  the  Articles  of  Association  of  the  Company  is  only  valid  if  approved  by  special 
resolution at a meeting of the shareholders. 

Major shareholders do not have different voting rights from those of other shareholders.  As at 31 December 
2021, the Company has been advised of the following notifiable interest in the share capital of the Company: 

 
 
 
 
 
 
 

Lamesa Investments Limited 
CarVal Investors 
Caius Capital 
Senvest Management LLC 
European Bank for Reconstruction and Development 
Cyprus Popular Bank Public Co Ltd 
Eaton Vance Management 

9.27% 
8.69% 
7.96%* 
5.63% 
5.02% 
4.81% 
3.69% 

*  Financial  Instruments  with  similar  economic  effect  according  to  Regulation  17(1)(b)  of  the  Transparency  (Directive 
2004/1109/EC) Regulations 2007 of Ireland as amended. 

In accordance with the Company’s Constitution, at the Company’s AGM in 2021: 

 

 

The  Directors  were  authorised  to  allot  up  to  an  aggregate  of  147,245,978  ordinary  shares  of  €0.10 
each; and a further 147,245,978 ordinary shares of €0.10 each in the case of a  pre-emptive issue (as 
described in the notice for that general meeting);.  

The Directors were authorised to issue and allot those shares as if the pre-emption provisions set out in 
section 1022 of the Companies Act 2014 are dis-applied in respect of:  

  (i)  in  the  case  of  a  pre-emptive  issue,  the  aggregate  number  of  ordinary  shares  of  €0.10  each 
authorised to be issued pursuant to such issue (as described in the notice for that general meeting); 
and (ii) 22,309,997 ordinary shares of €0.10 otherwise that (i); and  

  a further 22,309,997 ordinary shares of €0.10 each for specified transactions.   

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Annual Financial Report 2021 

7. 

 

 

Shareholder Relations (continued) 

The Directors were also authorised to issue, allot, grant options over or otherwise dispose of Additional 
Tier 1 (“AT1 ECNs”) and ordinary shares pursuant to the conversion or exchange of AT1 ECNS provided 
that this be limited to the issue, allotment, grant of options over or other disposal of ordinary shares of 
an  aggregate nominal amount €6,662,999 and of AT1 ECNs convertible or exchangeable into ordinary 
shares  up  to  such  maximum  aggregate  nominal  amount  and  the  pre-emption  provisions  set  out  in 
section 1022 of the Companies Act 2014 in respect of this authority were dis-applied.  

The  Directors  were  also  authorised  to  make  purchases  of  up  to  44,619,993  ordinary  shares.  Such 
purchases may be made only at price levels which the directors considered to be in the best interests of 
the  shareholders  generally,  after  taking  into  account  the  Company’s  overall  financial  position.  In 
addition, the minimum price which may be paid for such shares shall not be less than the nominal value 
of  the shares  and the  maximum  price  will be the higher of 105% of the average market price of such 
shares  and  the  amount  stipulated  by  Article  5(1)  of  the  EU  Market  Abuse  (Buyback  and  Stabilisation) 
Regulation.  

The authority conferred in each of the above resolutions expires on the earlier of close of business on the date 
of the AGM of the Company or on 24 August 2022.  

The  AGM  was  held  on  25  May  2021  at  the  Company’s  headquarters  with  shareholders  having  the  ability  to 
listen to the meeting by electronic means and the ability to vote by either submitting a proxy form in advance 
of the meeting or by using the electronic voting facility. The Chairperson of the Board (who is also the chair of 
the  NCGC)  and  the  chairpersons  of  the  committees  of  the  Board  were  present  to  hear  the  views  of  the 
shareholders  and  answer  questions.  As  is  the  practice,  all  directors  of  the  Board  at  the  time  of  the  AGM 
attended the AGM. At the 2020 AGM, separate resolutions were proposed on each substantially separate issue 
and voting was conducted by poll.  To facilitate shareholder participation, electronic voting is available. Votes 
are taken by way of a poll to include all shareholder votes cast. 

The results of every AGM of the Company including details of votes cast for and against on each resolution are 
posted  on  the  Group’s  website  (www.bankofcyprus.com.cy/group)  and  released  to  the  London  and  Cyprus 
Stock Exchanges. 

There  was  one  resolution  for  which  a  negative  vote  of  more  than  20%  was  cast.  However,  given  that  the 
particular  views  of  the  shareholders  on  this  matter  were  known  and  particular  actions  had  previously  been 
announced, there was no corresponding announcement following the announcement of the voting results.   

The  Board  values  the  AGM  as  a  key  opportunity  to  meet  shareholders.  The  2021  AGM  of  the  Company  is 
scheduled to be held on 20 May 2022. Should circumstances and measures in place relative to the pandemic 
allow it, the whole Board is expected to attend and will be available to answer shareholders’ questions. 

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Remuneration Policy Report for the year 2021 

Remuneration Policy Report for the year 2021 

1. 

Introduction 

Annual Financial Report 2021 

In accordance with the provisions of the CSE Code published by the CSE (5th Edition (Revised) January 2019) and 
in  particular  Annex  1  of  the  CSE  Code,  the  HRRC  prepares  the  Annual  Board  of  Directors’  Remuneration  Policy 
Report which is ratified by the Board and submitted to the shareholders’  AGM as part of the Annual Report of the 
Group.    The  Board  of  Directors  Remuneration  Policy  Report  for  the  year  2021  was  ratified  by  the  Board  on  29 
March 2022. 

The  Bank  of  Cyprus  Group’s  objective  to  attract,  develop,  motivate  and  retain  high  value  professionals  is 
considered fundamental in achieving the goals and objectives of the Group and ensuring that the right people are 
in  the  right  roles  whilst  managing  the  Group’s  remuneration  strategy  and  policies  in  a  manner  aligned  with  the 
interests of the Group’s shareholders.  

2. 

Human Resources and Remuneration Committee 

The Committee’s primary role is to ensure that  staff members contribute to sustainable growth by staying ahead 
of challenges and opportunities. 

The  Group  aims  to  review  its  remuneration  policies  and  practices  on  an  ongoing  basis  and  amend  them  where 
necessary, in order to ensure that they are consistent with and promote sound and effective risk management.  

Every  year,  the  Committee  proposes  to  the  Board  the  Annual  Remuneration  Policy  Report  as  part  of  the  Annual 
Report of the Group, which is submitted to the shareholders’ AGM. The Committee also reviews the related party 
transactions  note  (Note  50)  of  the  Consolidated  Financial  Statements of  the  Group  and  the  Remuneration  Policy 
Report itself. 

The composition of the Committee is described in section 5.2 of the Annual Corporate Governance Report on page 
306. 

2.1 

Terms of Reference of the Human Resources and Remuneration Committee 

The  role  of  the  Committee  is  described  in  detail  in  section  5.2.  of  the  Annual  Corporate  Governance  Report  on 
page 306. In respect of remuneration the HRRC undertakes the following: 

 
 

 

To propose adequate remuneration considered necessary to attract and retain high value-adding professionals; 
To consider the remuneration arrangements of the executive directors of the Group, senior management and 
the  Group Remuneration policy bearing  in mind  the  European  Banking Authority  (‘EBA’)  Guidelines on  sound 
remuneration policies, the CBC  Directive on Internal Governance, the CSE Code; the UK Code and any other 
applicable or regulatory requirements; and 
To  review the implementation and effectiveness of  the  Remuneration Policy and ensure this is in  compliance 
with the Remuneration Framework of the CBC Directive on Internal Governance. 

The  Committee  ensures  that  internal  control  functions  are  involved  in  the  design,  review  and  implementation  of 
the Remuneration Policy and that staff members who are involved in the design, review and implementation of the 
Remuneration Policy and practices have relevant expertise and are capable of forming independent judgement on 
the suitability of the Remuneration Policy and practices, including their suitability for risk management. 

The  Group’s  aim  is  to  align  its  Remuneration  Policy  and  human  resources  practices,  with  its  business  strategy, 
objectives,  values  and  long-term  interests  of  the  Group    and  ensure  that  they  are  consistent  with  and  promote 
sound and effective management of risk and long-term sustainable success and do not encourage excessive risk-
taking. 

The Policy aims to ensure the application of a fair, transparent and gender neutral pay management process that 
applies  equally  to  all  staff,  aligns  their  remuneration  with  job  value,  individual  performance  and  potential  and 
takes  into  account  market  conditions.  At  the  same  time,  the  principles  set  out  in  the  Policy  aim  to  encourage 
responsible business conduct, fair treatment of customers and to avoid conflicts of interest. 

In  developing its  Remuneration  Policy,  the  Group  takes  into  account the  provisions  that  are  included in the  CSE 
Code,  the  UK  Code,  the  CBC  Directive  on  Internal  Governance  which  came  into  effect  in  October  2021  and 
incorporates the requirements for Remuneration Policies included in the European Capital Requirements Directive 
(‘CRD V’), the EBA Guidelines on sound remuneration policies issued in July 2021, MiFID II and other Guidance of 
the EU as well as regulatory restrictions currently pertinent to the banking sector and the Group in particular. 

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Annual Corporate Governance Report 2021 
Remuneration Report for the year 2021 

Annual Financial Report 2021 

Remuneration Policy Report for the year 2021 (continued) 

2. 

2.1 

Human Resources and Remuneration Committee (continued)  

Terms of Reference of the Human Resources and Remuneration Committee (continued)  

The  Committee  reviews  and  approves  the  content  of  any  resolutions  submitted  for  approval  at  the  AGM  of  the 
shareholders,  which  are  prepared  by  the  Company  Secretary  in  cooperation  with  the  Group’s  legal  advisers  in 
accordance with Annex 3 of the Code which may concern possible plans for the compensation of members of the 
Board in the form of shares, share warrants or share options. 

Senior Management 

The  Committee  jointly  with  NCGC  approves  remuneration  packages  of  executive  members  of  the  Board,  other 
senior  management,  heads  of  control  functions  and  other  staff  reporting  to  Board  committees,  including  salary, 
pension policy, option plans, and other types of compensation, recommended by the CEO or by the  chairpersons 
of the Risk and Audit Committees (in the case of the heads of internal control functions) in consultation with the 
CEO and HRD.   

The Committee reviews and approves appointments, transfers and dismissals of Group divisional directors, senior 
managers  and  subsidiaries’  general  managers  (except  heads  of  internal  control  functions),  recommended  by  the 
CEO, and ensures that all contractual obligations are adhered to. 

The chairperson of the Committee is available to shareholders in the AGM to answer any questions regarding the 
Remuneration  Policy  of  the  Group.  Workforce  engagement  is  described  in  section  5.2  of  the  Annual  Corporate 
Governance Report. 

3. 

3.1 

Governance of Group Remuneration Policy 

Principles of the CSE Code of Corporate Governance 

Companies  should  implement  official  and  transparent  procedures  for  developing  policies  concerning  the 
remuneration  of  executive  directors  and  fixing  the  remuneration  of  each  Board  member  separately.  The  level of 
remuneration should be sufficient to attract and retain talent required for the efficient operation of the Company. 
Part of the remuneration of executive directors should be determined in such a way as to link rewards to corporate 
and  individual  performance.  Resolution,  or  any  other  authority  allowing,  variable  pay  should  be  linked  to 
performance. 

The  Company’s  Corporate  Governance  Report  includes  a  statement  of  the  Remuneration  Report  and  relevant 
criteria, as well as the total remuneration of the executive and non-executive members of the Board. 

3.2 

EBA Guidelines 

The EBA Guidelines aim to ensure that an institution’s remuneration policies and practices are consistent with and 
promote  sound  and  effective  risk  management.  The  Group  seeks  to  ensure  it  implements  remuneration  policies 
which are  in compliance with regulatory guidelines,  while at the same time operating under legal  and  regulatory 
constraints. 

In accordance with EBA guidelines for identification of those employees whose professional activities are deemed 
to  have  a  material  impact  on  the  Group’s  risk  profile,  the  Group  maintains  a  list  of  these  employees  known  as 
Material Risk Takers which is reviewed and approved by the Board annually. 

4. 

4.1 

Remuneration 

Remuneration of Non-executive Directors 

The  remuneration  of  non-executive  directors  is  not  linked  to  the  profitability  of  the  Group.  It  is  related  to  the 
responsibilities and time devoted for Board  meetings and decision-making for  the governance  of  the  Group,  and 
for  their  participation  in  the  committees  of  the  Board  and  any  participation  in  the  boards  of  Group  subsidiary 
companies. The shareholders’ AGM held on 25 May 2021 approved the increase on the annual remuneration of the 
Chairman of the Board and the remuneration of the NCGC members. The remuneration of the remaining members 
remained at the same levels of remuneration as those approved by the shareholders’ AGM on 26 May 2020.   

325 

 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP 
Annual Corporate Governance Report 2021 
Remuneration Report for the year 2021 

Remuneration Policy Report for the year 2021 (continued) 

4. 

Remuneration (continued)  

Annual Financial Report 2021 

The  remuneration  of  non-executive  directors  is determined  and  approved  by the  Board.  Neither  the  Chairperson 
nor  any  director  participates  in  decisions  relating  to  their  own  personal  remuneration.  The  Committee  proposes 
fees  payable  to  the  Chairperson  and  the  Vice-Chair,  while  the  Chairperson  makes  recommendations  for  the 
remuneration  of  the  non-executive  directors  to  the  Board  for  approval  by  the  AGM,  considering  the  following 
factors: 

 

 
 
 
 
 

Τhe time allocated and effort exerted by  non-executive  directors to  meetings and  decision-making  in the 
management of the Group; 
Τhe undertaken level of risk; 
Τhe increased compliance and reporting requirements; 
Τhe requirement not to link remuneration of non-executive directors to the profitability of the Group; 
Τhe requirement that non-executive directors do not participate in the pension schemes of the Group; 
Τhe requirement not to include  variable remuneration or share options as remuneration of non-executive 
directors. 

Neither  the  Chairperson  nor  any  non-executive  directors  received  any  performance  related  remuneration.  The 
remuneration of the non-executive directors is set out below:  

Position 

Chairperson 

Vice-Chair 

Senior Independent Director 

Non-Executive Members 

Chairpersons 

  Audit Committee 

  Risk Committee 

  Human Resources and Remuneration Committee 

  Nominations and Corporate Governance Committee 

  Technology Committee 

  Ethics, Conduct and Culture Committee 

Membership 

  Audit Committee 

  Risk Committee 

  Human Resources and Remuneration Committee 

  Technology Committee 

  Ethics, Conduct and Culture Committee 

  Nominations and Corporate Governance Committee 

Annual Remuneration (€000) 

180 

80 

70 

45 

45 

45 

30 

30 

30 

30 

25 

25 

20 

20 

20 

20 

Additionally, the Group reimburses all directors for expenses incurred in the course of their duties. 

326 

 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP 
Annual Corporate Governance Report 2021 
Remuneration Report for the year 2021 

Annual Financial Report 2021 

Remuneration Policy Report for the year 2021 (continued) 

4. 

4.1 

Remuneration(continued)  

Remuneration of Non-executive Directors (continued) 

The non-executive directors have letters of appointment which can be inspected during normal business hours by 
contacting the Company Secretary. 

4.2 

Remuneration and Other Benefits of Executive Directors 

The  Committee  jointly  with  the  NCGC  reviews  and  approves  the  remuneration  packages  vis-a-vis  their 
performance.  In  line  with  the  UK  Code  the  following  factors  are  also  considered:  clarity,  simplicity,  risk, 
predictability  and  proportionality  and  finally  alignment  to  culture.  The  CEO  is  an  employee  of  BOC  PCL.  The 
Executive Director Finance & Legacy (‘EDFL’) is also an employee of BOC PCL. 

As  executive  directors  do  not  receive  any  variable  remuneration  at  all,  by  virtue  of  the  restrictions  currently  in 
place, this makes their annual remuneration fully predictable. 

Contracts of Employment 

The remuneration (salary and bonus) of executive directors is set out in their employment contracts which have a 
maximum  duration  of  five  years,  unless  any  of  the  executive  directors  is  an  appointed  member  of  the  senior 
management  team,  in  which  case  the  terms  of  employment  are  based  on  the  provisions  of  the  collective 
agreement in place, excluding the CEO. 

The employment contract of the CEO is for a period of five years commencing on 1 September 2019.  

The Group at present does not grant guaranteed variable remuneration or discretionary pension payments.  

Service Termination Agreements 

The  employment  contract  of  Panicos  Nicolaou,  CEO,  includes  a  clause  for  termination,  by  service  of  six  months’ 
notice to that effect by either the executive director or BOC PCL without cause, BOC PCL also maintains the right 
to pay to the executive director six months’ salary in lieu of notice for immediate termination. There is an initial 
locked-in  period  of  three  years  during  which  no  such  notice  may  be  served  either  by  BOC  PCL  or  the  executive 
director unless there is a change of control of BOC PCL as this is defined in the service agreement whereupon the 
executive director may serve the notice and is further entitled to compensation as this is determined in the service 
agreement.  

The terms of employment of  Mrs Livadiotou, EDFL and executive member of the Board, are mainly based on the 
provisions of the collective agreement in place, which provide for notice or compensation by the BOC PCL based on 
years  of  service  and  for  a  four  month  prior  written  notice  by  the  executive  director,  in  the  event  of  a  voluntary 
resignation.  

Bonus 

No bonus was recommended by the Company’s Board for executive directors for 2021. 

Retirement Benefit Schemes 

The  CEO  participates  in  a  defined  contribution  plan  largely  on  the  same  basis  as  other  employees.  The  EDFL 
participates in a defined contribution plan on the same basis as other employees.  

The main characteristics of the retirement benefit schemes are presented in Note 14 of the Consolidated Financial 
Statements for the year ended 2021.  

Share Options 

No share options were granted to the executive directors during 2021. 

Other Benefits 

Other  benefits  provided  to  the  executive  directors  include  other  benefits  provided  to  staff,  medical  fund 
contributions and life insurance. The relevant costs for the executive management are disclosed in Note 50 of the 
Consolidated Financial Statements for the year ended 2021.  

327 

 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP 
Annual Corporate Governance Report 2021 
Remuneration Report for the year 2021 

Annual Financial Report 2021 

Remuneration Policy Report for the year 2021 (continued) 

5. 

Information Regarding the Remuneration of Directors for Year 2021 

Remuneration 
for 
participation in 
the Board of 
Directors and 
its Committees 
€ 

Total 
remuneration 
for services 
€ 

Remuneration 
and benefits 
from other 
Group 
companies 
€ 

Remuneration 
in the form of 
profit and/or 
bonus 
distribution 
€ 

Assessment of 
the value of 
benefits that 
are considered 
to form 
remuneration 
€ 

Total 
remuneration 
and benefits 
€ 

Annual 
contribution 
to 
retirement 
benefits 
€ 

Remuneration 
for services* 
€ 

Executive Directors 

Panicos Nicolaou 

Eliza Livadiotou1 

Non-Executive 
Directors 
Efstratios -Georgios 
Arapoglou 

Lyn Grobler 

Arne Berggren 

Maksim Goldman 

Paula Hadjisotiriou 

Michael Heger 
Constantine 
Iordanou2 

Maria Philippou 

Nicos Sofianos3 

Ioannis Zographakis 

745.232 

90.337 

745.232 

90.337 

- 

215.220 

154.350 

113.190 

113.190 

118.335 

113.190 

215.220 

154.350 

113.190 

113.190 

118.335 

113.190 

6.047 

6.047 

118.335 

118.335 

99.669 

99.669 

198.375 

198.375 

- 

- 

- 

- 

- 

835.569 

1.249.901 

2.085.470 

- 

- 

- 

- 

- 

- 

- 

- 

- 

6.435 

1,727 

751.667 

61,258 

92,064 

6.769 

215.220 

154.350 

113.190 

113.190 

118.335 

113.190 

6.047 

118.335 

99.669 

198.375 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

8,162 

2,093,632 

68,027 

- 

- 

- 

- 

- 

- 

- 

- 

- 

* Includes employers’ contributions excluding contributions to retirement benefits. 
1- Appointed as Executive Director on 6 October 2021  
2- Appointed on 29 November 2021 
3- Appointed on 26 February 2021 

328 

 
 
 
 
  
  
  
  
  
  
  
 
  
 
 
 
  
  
  
  
  
  
 
 
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
BANK OF CYPRUS HOLDINGS GROUP 
Annual Corporate Governance Report 2021 
Remuneration Report for the year 2021 

Annual Financial Report 2021 

Remuneration Policy Report for the year 2021 (continued) 

5.1 

Comparison of Directors’ and Employees’ remuneration 

The following table provides information regarding the annual change in the total remuneration of members of the 
Group’s  Board  of  Directors,  as  compared  with  the  Group  performance  as  well  as  the  average  change  in 
remuneration, on a full-time equivalent basis, of the employees, between 2020 and 2021. 

Annual Change 

Directors’ Remuneration-Executive Directors 

Panicos Nicolaou, CEO 

Christodoulos Patsalides, First Deputy CEO 

Eliza Livadiotou, Executive Director Finance & Legacy 

Directors’ Remuneration-Non-Executive Directors (NEDs) 

Efstratios-Georgios Arapoglou (Chairman) 

Lyn Grobler 

Arne Berggren 

Maksim Goldman 

Paula Hadjisotiriou 

Michael Heger 

Constantine Iordanou 

Maria Philippou 

Nicos Sofianos 

Ioannis Zographakis 

Anat Bar-Gera 

Note 

Percentage 
change in 2021 

Percentage 
change in 2020 

1 

2 

3 

4 

5 

6 

7 

8 

9 

41% 

n/a 

38% 

40% 

14% 

1% 

-3% 

8% 

-3% 

n/a 

16% 

n/a 

-4% 

n/a 

74% 

-14% 

14% 

82% 

48% 

-4% 

-5% 

13% 

-4% 

n/a 

54% 

n/a 

30% 

-59% 

Average remuneration on a full-time equivalent basis of employees 

Employees of the Group 

Company performance 

10 

3,7% 

-13,4% 

Operating profit as per Underlying basis 
Cost to Income Ratio excluding special levy on deposits and other 
levies/contributions 

2.2% 

0 p.p. 

-10.0% 

+1 p.p. 

11 

Notes: 

1.  Appointed on 1 September 2019 (including the remuneration as KMP) 
2.  Resigned on 31 October 2020 
3.  Appointed on 6 October 2021 (including the remuneration as KMP) 
4.  Elected as Chairman on 14 May 2019 
5.  Elected as Vice-Chairperson on 26 May 2020 
6.  Resigned from Vice-Chairperson position on 26 May 2020 
7.  Appointed on 29 November 2021 
8.  Appointed on 26 February 2021 
9.  Resigned on 26 May 2020 
10.  Employees cost of the Group - as per FS (excluding Voluntary Staff Exit Plan (VEP)) (Note 14). The reduction in financial 
year 2020  compared  to 2019  was  due  to  the  reduction  of the  number  of  employees following  a  large  scale  voluntary 
exit plan executed in 2019. 

11.  Defined as total operating expense as per underlying basis (excluding other non-recurring items, VEP, Special levy on 
deposits  and  other  levies/contributions  and  provisions  for  litigation,  claims,  regulatory  and  other  matters)  divided  by 
total income 

29 March 2022 

329 

 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Additional Risk and Capital Management 
Disclosures  

2021 

330 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP                                        Annual Financial Report 2021    
Additional Risk and Capital Management Disclosures (unaudited)  

The Group is exposed to risks which it monitors, manages and mitigates through various control mechanisms. 
Information relating to Group’s risks and risk management in relation to credit risk, market risk, liquidity and 
funding  risk  and  insurance  risk,  as  well  as  capital  management  is  set  out  in  the  Notes  45-49  to  the 
Consolidated  Financial  Statements.  This  report  includes  additional  disclosures  on  the  principal  and  emerging 
risks faced by the Group and capital management disclosures.   

The Board is responsible to ensure that a coherent and comprehensive Risk Management Framework for the 
identification,  assessment,  monitoring  and  controlling  of  all  risks  is  in  place.  The  framework  provides  the 
infrastructure,  processes  and  analytics  needed  to  support  effective  risk  management.  It  also  ensures  that 
material  risks  are  identified,  including,  but  not  limited  to,  risks  that  might  threaten  the  Group’s  business 
model,  future  performance,  liquidity,  and  solvency.  Such  risks  are  taken  into  consideration  in  defining  the 
Group’s  overall  business  strategy  ensuring  alignment  with  its  risk  appetite.  In  setting  its  risk  appetite,  the 
Group  ensures  that  its  risk  bearing  capacity  is  considered  so  that  the  appropriate  capital  levels  are  always 
maintained.  To  that  end,  a  consolidated  risk  report  and  risk  appetite  dashboard  is  regularly  reviewed  and 
discussed  by  the  Board  and  the  Risk  Committee  (RC)  to  ensure  the  risk  profile  is  within  the  approved  risk 
appetite.  In  case  where  violations  occur,  the  Risk  Appetite  Framework  provides  the  necessary  escalation 
process to analyse the materiality and nature of the breach, notify the appropriate authorities, and decide the 
necessary remediation actions to address the problem. 

1. 

Credit risk  

Credit risk is the risk that arises from the possible failure of one or more customers to discharge their credit 
obligations  towards  the  Group.    Further  information  relating  to  Group  risk  management  in  relation  to  credit 
risk is set out in Note 45 of the Consolidated Financial Statements.  

331 

 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP                                                                                                        Annual Financial Report 2021  
Additional Risk and Capital Management Disclosures (unaudited) 

1. 

Credit risk (continued) 

The tables below present the analysis of loans and advances to customers in accordance with the EBA standards. 

31 December 2021 

Loans and advances to customers 

General governments 

Other financial corporations 

Non-financial corporations  
Of which: Small and Medium sized 
Enterprises2 (SMEs) 
Of which: Commercial real estate2  
Non-financial corporations by sector 

Construction 

Wholesale and retail trade 

Accommodation and food service activities 

Real estate activities 

Manufacturing 

Other sectors 

Households 
Of which: Residential mortgage loans2 
Of which: Credit for consumption2 

Loans and advances to customers 
classified as held for sale 
Total on-balance sheet 

Gross loans and advances to customers 

Accumulated impairment, accumulated negative changes in fair value due to 
credit risk and provisions 

Group gross 
customer 
 loans and 
advances1 

Of which: 
NPEs 

Of which exposures with 
forbearance measures 

Total exposures 
with forbearance 
measures 

Of which: 
NPEs 

Accumulated 
impairment, 
accumulated 
negative changes in 
fair value due to 
credit risk and 
provisions 

Of which: 
NPEs 

Of which exposures with forbearance 
measures  

Total exposures 
with forbearance 
measures 

Of which: on 
NPEs  

€000 

€000 

€000 

€000 

€000 

€000 

€000 

€000 

45,357 

127,889 

5,209,599 

4,052,571 

3,968,375 

512,952 

964,891 

1,137,443 

1,210,664 

326,535 

1,057,114 

4,755,100 

3,734,448 

581,197 

10,137,945 

555,789 

- 

4,771 

277,309 

123,558 

171,215 

28,418 

40,457 

4,323 

106,841 

14,354 

82,916 

434,040 

369,147 

54,238 

716,120 

553,620 

- 

12,759 

1,009,094 

734,362 

900,697 

- 

4,487 

215,157 

71,269 

136,257 

430,007 

372,141 

61,824 

1,451,860 

245,452 

238,066 

208,387 

31,165 

457,710 

243,495 

701,205 

10,693,734 

1,269,740 

1,697,312 

29 

3,393 

144,252 

83,757 

100,301 

21,224 

28,586 

3,351 

31,821 

8,094 

51,176 

153,865 

112,711 

28,824 

301,539 

305,419 

606,958 

- 

1,909 

115,869 

60,892 

82,872 

136,902 

105,764 

22,167 

254,680 

304,665 

559,345 

- 

1,948 

86,847 

39,263 

69,309 

70,667 

56,145 

13,290 

159,462 

118,094 

277,556 

- 

1,658 

79,329 

32,499 

64,282 

64,589 

52,219 

11,430 

145,576 

117,377 

262,953 

1 Excluding loans and advances to central banks and credit institutions. 
2 The analysis shown in lines ‘non-financial corporations’ and ‘households’ is non-additive across all categories as certain customers could be in both categories. 

332 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                 
BANK OF CYPRUS HOLDINGS GROUP                                                                                                        Annual Financial Report 2021  
Additional Risk and Capital Management Disclosures (unaudited) 

1. 

Credit risk (continued) 

31 December 2020 

Loans and advances to customers 

General governments 
Other financial corporations 
Non-financial corporations  
Of which: Small and Medium sized 
Enterprises4 
Of which: Commercial real estate4 
Non-financial corporations by sector 
Construction 
Wholesale and retail trade 
Accommodation and food service activities 
Real estate activities 
Manufacturing 
Other sectors 
Households 
Of which: Residential mortgage loans4  
Of which: Credit for consumption4 

Loans and advances to customers 
classified as held for sale 
Total on-balance sheet 

Gross loans and advances to customers 

Accumulated impairment, accumulated negative changes in fair value due to 
credit risk and provisions 

Group gross 
customer 
loans and 
advances3 

Of which: 
NPEs 

Of which exposures with 
forbearance measures 

Total exposures 
with forbearance 
measures 

Of which: 
NPEs 

Accumulated 
impairment, 
accumulated 
negative changes 
in fair value due 
to credit risk and 
provisions 

Of which exposures with forbearance 
measures  

Of which: NPEs 

Total exposures 
with forbearance 
measures 

Of which: on 
NPEs  

€000 

€000 

€000 

€000 

€000 

€000 

€000 

€000 

50,771 
115,668 
5,364,716 

3,797,095 

4,042,172 

614,135 
997,904 
1,123,380 
1,129,066 
376,551 
1,123,680 
5,160,342 
4,059,939 
622,102 
10,691,497 

1 
10,494 
574,205 

387,568 

346,607 

75,550 
134,135 
19,836 
140,532 
45,142 
159,010 
1,055,706 
882,336 
133,351 
1,640,406 

1,341,255 

1,312,166 

- 
17,303 
499,948 

327,344 

367,083 

- 
4,568 
304,406 

193,938 

193,959 

821,614 
690,514 
89,725 
1,338,865 

754,795 

544,408 
465,939 
68,763 
853,382 

731,624 

1,949 
7,232 
272,331 

230,595 

154,807 

42,791 
80,885 
12,766 
30,355 
28,185 
77,349 
523,938 
396,275 
82,951 
805,450 

848,218 

- 
5,545 
245,647 

210,511 

139,915 

495,784 
382,063 
74,473 
746,976 

832,419 

12,032,752 

2,952,572 

2,093,660 

1,585,006 

1,653,668 

1,579,395 

- 
2,604 
106,238 

91,092 

77,104 

231,313 
185,648 
33,363 
340,155 

447,731 

787,886 

- 
1,907 
101,989 

87,496 

74,009 

221,722 
178,570 
32,285 
325,618 

434,657 

760,275 

3
 Excluding loans and advances to central banks and credit institutions. 
4
 The analysis shown in lines ‘non-financial corporations’ and ‘households’ is non-additive across all categories as certain customers could be in both categories. 

333 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                 
BANK OF CYPRUS HOLDINGS GROUP  
Additional Risk and Capital Management Disclosures (unaudited) 

Annual Financial Report 2021 

2. 

Liquidity and funding risk  

Liquidity risk is the risk that the Group does not have sufficient financial resources to meet its commitments as 
they fall due. 

Funding risk is the risk that the Group does not have sufficiently stable sources of funding or access to sources of 
funding may not always be available and thus the Group may fail to meet its regulatory obligations (e.g. MREL). 

Further information relating to Group risk management in relation to liquidity and funding risk is set out in Note 
47 of the Consolidated Financial Statements. 

2.1 

Encumbered and unencumbered assets 

Asset encumbrance arises from collateral pledged against secured funding and other collateralised obligations.   

An  asset  is  classified  as  encumbered  if  it  has  been  pledged  as  collateral  against  secured  funding  and  other 
collateralised  obligations  and,  as  a  result,  is  no  longer  available  to  the  Group  for  further  collateral  or  liquidity 
requirements. The total encumbered assets of the Group amounted to €4,489,424 thousand as at 31 December 
2021 (2020: €2,958,877 thousand).   

An asset is classified as unencumbered if it has not been pledged as collateral against secured funding and other 
collateralised  obligations.  Unencumbered  assets  are  further  analysed  into  those  that  are  available  and  can 
potentially  be  pledged  and  those  that  are  not  readily  available  to  be  pledged.  As  at  31  December  2021,  the 
Group  held  €17,468,507 thousand  (2020:  €15,033,868  thousand)  of  unencumbered  assets  that  can  potentially 
be  pledged  and  can  be  used  to  support  potential  liquidity  funding  needs  and  €1,324,118  thousand  (2020: 
€2,173,289  thousand)  of  unencumbered  assets  that  are  not  readily  available  to  be  pledged  for  funding 
requirements in their current form.  

The  table  below  presents  an  analysis  of  the  Group’s  encumbered  and  unencumbered  assets  and  the  extent  to 
which  these  assets  are  currently  pledged  for  funding or  other  purposes.  The carrying  amount  of  such  assets  is 
disclosed below: 

31 December 2021 

Encumbered 

Unencumbered 

Pledged as 
collateral 

Which can 
potentially be 
pledged 

Which are not 
readily available to 
be pledged 

Total 

€000 

€000 

€000 

€000 

Cash and other liquid assets  

102,463 

8,958,427 

461,625 

9,522,515 

Investments 

1,260,158 

859,383 

19,622 

2,139,163 

Loans and advances to customers 

3,126,803 

6,248,132 

461,470 

9,836,405 

Non-current assets held for sale 

Property 

- 

- 

- 

358,951 

358,951 

1,402,565 

22,450 

1,425,015 

Total on-balance sheet  

4,489,424 

17,468,507 

1,324,118 

23,282,049 

31 December 2020 

Cash and other liquid assets  

Investments 

78,831 

37,105 

5,389,179 

1,837,573 

588,089 

6,056,099 

38,436 

1,913,114 

Loans and advances to customers 

2,842,941 

6,150,122 

892,984 

9,886,047 

Non-current assets held for sale 

Property 

- 

- 

- 

630,931 

630,931 

1,656,994 

22,849 

1,679,843 

Total on-balance sheet  

2,958,877 

15,033,868 

2,173,289 

20,166,034 

334 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP  
Additional Risk and Capital Management Disclosures (unaudited) 

Annual Financial Report 2021 

2.  

Liquidity and funding risk (continued) 

2.1  

Encumbered and unencumbered assets (continued)  

Encumbered  assets  primarily  consist  of  loans  and  advances  to  customers  and  investments  in  debt  securities.  
These are mainly pledged for the funding facilities of the European Central Bank (ECB) and for the covered bond 
(Notes 30 and 47 of the Consolidated Financial Statements for the year ended 31 December 2021 respectively). 
Encumbered assets include cash and other liquid assets placed with banks as collateral under ISDA agreements 
which are not immediately available for use by the Group, but are released once the transactions are terminated. 
Cash  is  mainly  used  to  cover  collateral  required  for  (i)  derivatives  and  (ii)  trade  finance  transactions  and 
guarantees issued. It may also be used as part of the supplementary assets for the covered bond.  

BOC  PCL  maintains  a  Covered  Bond  Programme  set  up  under  the  Cyprus  Covered  Bonds  legislation  and  the 
Covered Bonds Directive of the Central Bank of Cyprus (CBC). Under the Covered Bond Programme, BOC PCL has 
in issue covered bonds of €650 million secured by residential mortgages originated in Cyprus. On 28 May 2021, 
the  terms  of  the  covered  bond  were  amended  to  extend  the  maturity  date  to  12  December  2026  and  set  the 
interest  rate  to  3-months  Euribor  plus  1.25%  on  a  quarterly  basis.  The  covered  bonds  are  listed  on  the 
Luxemburg  Bourse  and  have  a  conditional  Pass-Through  structure. All  the  bonds  are  held  by  BOC  PCL. The 
covered  bonds  are  eligible  collateral  for  the  Eurosystem  credit  operations  and  are  placed  as  collateral  for 
accessing funding from the ECB.  

Unencumbered assets which  can potentially be  pledged include Cyprus loans and advances  which  are  less than 
90 days past due. Balances with central banks are reported as unencumbered and can be pledged, to the extent 
that  there  is  excess  available  over  the  minimum  reserve  requirement.  The  minimum  reserve  requirement  is 
reported as unencumbered not readily available to be pledged. 

Unencumbered assets that are not readily available to be pledged primarily consist of loans and advances which 
are prohibited by contract or law to be encumbered or which are more than 90 days past due or for which there 
are  pending  litigations  or  other  legal  actions  against  the  customer,  a  proportion  of  which  would  be  suitable  for 
use  in  secured  funding  structures  but  are  conservatively  classified  as  not  readily  available  for  collateral. 
Properties  whose  legal  title  has  not  been  transferred  to  the  Company  or  a  subsidiary  are  not  considered  to  be 
readily available as collateral. 

Insurance assets held by Group insurance subsidiaries are not included in the table above or below as they are 
primarily due to the insurance policyholders.  

The carrying and fair value of the encumbered and unencumbered investments of the Group as at 31 December 
2021 and 2020 are as follows: 

31 December 2021 

Carrying 
value of 
encumbered 
investments 

Fair value of 
encumbered 
investments 

Carrying value of 
unencumbered 
investments 

Fair value of 
unencumbered 
investments 

€000 

€000 

€000 

€000 

Equity securities  

Debt securities  

- 

- 

1,260,158 

1,267,666 

208,775 

670,230 

208,775 

668,201 

Total investments  

1,260,158 

1,267,666 

879,005 

876,976 

31 December 2020 

Equity securities  

Debt securities  

- 

- 

204,270 

204,270 

37,105 

37,601 

1,671,739 

1,688,644 

Total investments  

37,105 

37,601 

1,876,009 

1,892,914 

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Additional Risk and Capital Management Disclosures (unaudited) 

Annual Financial Report 2021 

2.  

Liquidity and funding risk (continued) 

2.2  

Liquidity regulation  

The  Group  has  to  comply  with  provisions  on  the  Liquidity  Coverage  Ratio  (LCR)  under  CRD  IV/CRR  (as 
supplemented  by  Delegated  Regulations  (EU)  2015/61).  The  Group  also  has  to  comply  with  the  Net  Stable 
Funding Ratio (NSFR) calculated as per the Capital Requirements Regulation II (CRR II), enforced in June 2021, 
with the limit set at 100%. 

The LCR is designed to promote the short-term resilience of a Group’s liquidity risk profile by ensuring that it has 
sufficient high-quality liquid resources to survive an acute stress scenario lasting for 30 days. The NSFR has been 
developed to promote a sustainable maturity structure of assets and liabilities.  

As  at  31  December  2021  and  throughout  2021,  the  Group  was  in  compliance  with  all  regulatory  liquidity 
requirements.  As  at  31  December  2021,  the  LCR  stood  at  298%  for  the  Group  (compared  to  254%  at  31 
December 2020) and was in compliance with the minimum regulatory requirement of 100%. As at 31 December 
2021  the  Group’s  NSFR  was  147%  (compared  to  139%  at  31  December  2020  on  the  basis  of  the  Basel  III 
standards). 

2.3 

Liquidity reserves 

The below table sets out the Group’s liquidity reserves: 

Composition of the 
liquidity reserves  

31 December 2021 

31 December 2020 

Internal 
Liquidity 
Reserves 

Liquidity reserves as 
per LCR Delegated 
Regulation (EU)  
2015/61 LCR eligible  

Level 1 

Level 2A 

Internal 
Liquidity 
Reserves 

Liquidity reserves as per 
LCR Delegated 
Regulation (EU) 
2015/61 LCR eligible  

Level 1 

Level 2A 

€000 

€000 

€000 

€000 

€000 

€000 

Cash and balances with 
central banks 

9,064,840  9,064,840 

Placements with banks 

118,752 

- 

- 

- 

5,568,431 

5,568,431 

248,839 

- 

- 

- 

Liquid investments 

500,930 

304,758  147,562 

1,409,850 

1,240,773 

133,073 

Available ECB Buffer 

80,786 

- 

- 

762,001 

- 

- 

Total  

9,765,308  9,369,598  147,562 

7,989,121 

6,809,204 

133,073 

Internal  Liquidity  Reserves  present  the  total  liquid  assets  as  defined  in  BOC  PCL’s  Liquidity  Policy.  Liquidity 
reserves  as  per  LCR  Delegated  Regulation  (EU)  2015/61  present  the  liquid  assets  as  per  the  definition  of  the 
aforementioned regulation i.e. High-Quality Liquid Assets (HQLA). 

Under Liquidity reserves as per LCR, balances in Nostro accounts and placements with banks are not included, as 
they are not considered HQLA (they are part of the LCR Inflows).   

Liquid  investments  under  the  Liquidity  reserves  as  per  LCR  are  shown  at  market  values  reduced  by  standard 
weights  as  prescribed  by  the  LCR  regulation.  Liquid  investments  under  Internal  Liquidity  Reserves  include 
additional  unencumbered  liquid  bonds  and  are  shown  at  market  values  net  of  haircuts  based  on  ECB 
methodology and haircuts.  

The reduction in liquid investments and available ECB buffer for the year ended 31 December 2021 is due to the 
utilization  of  ECB  buffer  and  the  encumbrance  of  bonds  as  collateral  for  the  additional  TLTRO  funding  obtained 
during 2021 (of nominal value of €2 billion, bringing the total amount to €3 billion). 

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Annual Financial Report 2021 

2.  

Liquidity risk and funding (continued) 

2.3 

Liquidity reserves (continued) 

Current available ECB buffer is not part of the Liquidity reserves as per LCR. 

The Liquidity Reserves are managed by Treasury. 

Following  the  outbreak  of  COVID-19,  the  ECB  has  adopted  a  broad  set  of  policy  measures  to  mitigate  the 
economic impact of the crisis and to ensure that its directly supervised banks can continue to fulfill their role in 
funding the real economy. A high-level description of the main measures which have a direct or indirect impact 
on the liquidity position of banks is set out below.   

ECB announced that it would allow banks to operate below the defined level of 100% of the LCR until at least the 
end of 2021. On 17 December 2021, the ECB announced that this relief measure will not be extended beyond the 
end of 2021. The set of collateral easing measures adopted, resulted in increasing BOC PCL’s borrowing capacity 
from the ECB operations and improving the liquidity buffers due to the lower haircuts applied to the ECB eligible 
collateral,  that  comprises  of  bonds  and  Additional  Credit  Claims  (ACC).  The  collateral  easing  packages  are 
designed  as  temporary  measures  (with  the  exception  of  part  of  the  haircut  reduction  on  ACCs  which  is 
permanent) that will remain in place until June 2022 and will be reassessed before then. Furthermore, the ECB 
enlarged  the  scope  of  the  ACC  framework,  increasing  the  universe  of  eligible  loans.  In  relation  to  existing 
collateral,  the  ECB  announced  changes  in  collateral  rules,  temporarily  accepting  collaterals  with  a  rating  below 
investment grade, setting however a minimum acceptable rating level. 

Additionally,  the package contained measures  that provided  liquidity  support to the euro  area financial system, 
such as significant favourable amendments in the terms and characteristics of TLTRO III. The favourable TLTRO 
III  borrowing  terms  are  not  expected  to  be  extended  post  June  2022.  Furthermore,  a  new  series  of  additional 
longer-term refinancing operations, called Pandemic Emergency Longer-Term Refinancing Operations (PELTROs), 
was introduced.  The last TLTRO III and PELTROs operations took place in December 2021. 

3.  

Other risks 

3.1 

Operational risk  

Operational  risk  is  defined  as  the  risk  of  a  direct  or  indirect  impact/loss  resulting  from  inadequate  or  failed 
internal  processes,  people,  systems  or  external  events.  The  Group  includes  in  this  definition  compliance,  legal 
and reputational risk.  

The Group recognises that the control of operational risk is directly related to effective and efficient management 
practices  and  high  standards  of  corporate  governance.  To  that  effect,  the  management  of  operational  risk  is 
geared  towards  maintaining  a  strong  internal  control  governance  framework  and  managing  operational  risk 
exposures through  a  consistent set  of management processes that drive  risk identification, assessment,  control 
and monitoring.  

The main objectives of operational risk management within the Group are: (i) raising operational risk awareness 
and  building  the  appropriate  risk  culture,  (ii)  providing  adequate  and  timely  information  to  the  Group’s 
management at all levels in relation to the operational risk profile at a company, unit and activity level, so as to 
facilitate decision making for risk control activities, and (iii) mitigating operational risk to ensure that operational 
losses do not cause material damage to the Group’s franchise and that the impact on the Group’s profitability and 
corporate objectives is contained.  

Operational risks  can arise from  all  business lines  and  from  all  activities carried out by the  Group  and are  thus 
diverse  in  nature.  To  enable  effective  management  of  all  material  operational  risks,  the  operational  risk 
management framework adopted by the Group is based on the three lines of defence model, through which risk 
ownership is dispersed throughout the organisation. The first line of defence comprises of management and staff 
who have immediate responsibility of day-to-day operational risk management and own the risk.  Each business  

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Additional Risk and Capital Management Disclosures (unaudited) 

Annual Financial Report 2021 

3.  

Other risks (continued) 

3.1 

Operational risk (continued)  

unit  owner  is  responsible  for  identifying  and  managing  all  the  risks  that  arise  from  the  unit’s  activities  as  an 
integral part of their first line responsibilities. 

The  second  line  of  defence  comprises  of  the  Risk  Management  function  whose  role  is  to  provide  inter-alia 
operational  risk  oversight  and  independent  and  objective  challenge  to  the  first  line  of  defence,  supported  by 
other specialist control and support functions including the Group Compliance Division and Information Security 
functions.  The  third  line  of  defence  comprises  of  the  Internal  Audit  function,  which  provides  independent 
assurance over the integrity and effectiveness of the risk management framework throughout the Group.  

Business  resilience is  treated  as  a priority and  as  such the  Group places significant  importance on continuously 
enhancing  the  business  continuity  arrangements,  to  ensure  timely  recovery  in  the  case  of  events,  such  as  the 
COVID-19 pandemic, that may cause disruptions to the business operations. 

According  to  the  Pandemic  Incident  Management  Plan,  which  was  invoked  following  the  COVID-19  outbreak, 
Business  Continuity  arrangements  have  been  put  in  place,  which  include  splitting  the  operations  of  the  critical 
units at separate locations other than their main business sites along with remote access from home capabilities 
as applicable. All the controls are undertaken as usual and no additional losses or incidents have been identified 
as  a  result  of  the  pandemic.  The  Operational  Risk  Management  (ORM)  unit  was  also  faced  with  an  increased 
number of process/procedure assessments, as well as new product assessments that emerged due to the special 
circumstances created by COVID-19. 

Further to the actions taken in response to the COVID-19 pandemic, ongoing activities/initiatives towards further 
enhancement of ORM involved inter alia the following: (i) provision of a fraud risk awareness seminar to staff and 
top-management,  (ii)  establishment of  a  new  COSO-ACFE  Fraud  Risk  Assessment  framework  going  beyond  the 
current RCSA process, and (iii) ongoing reviews and enhancements of the internal ORM policies, procedures and 
the ORM database. 

As a result of the customers’ accelerated shift towards digital channels, the Fraud Risk Management unit further 
strengthened BOC PCL’s current external fraud prevention controls and framework.  

Third-Party  and  Outsourcing  risk  can  arise  from  over-dependence  on  a  few  providers,  un-satisfactory  vendor 
monitoring  and  possibly  lower  quality  or  unsatisfactory  continuity  of  service. The  Group  has  a  dedicated  team 
under  the  ORM  Department,  the  Third-Party  Risk  Management  Unit,  which  is  responsible  to  perform  risk 
assessments  on  all  outsourcing,  strategic  and  intragroup  arrangements  of  the  Group.  As  part  of  the  risk 
assessment  the  team  identifies  and  effectively  handles  any  potential  gaps/weaknesses.  The  risk  assessment 
occurs prior to signing an outsourcing/strategic/intragroup arrangement, prior to their renewal or annually. 

Operational risk loss events are classified and recorded in the Group’s Risk and Compliance Management System 
(RCMS) system, which serves as an enterprise tool integrating all risk-control data (e.g. risks, loss incidents, Key 
Risk  Indicators)  to  provide  a  holistic  view  with  regards  to  risk  identification,  corrective  action  and  statistical 
analysis.  During  the  year  ended  31  December  2021,  323  loss  events  with  gross  loss  equal  to  or  greater  than 
€1,000 each were recorded including incidents of prior years (mostly legal cases) for which losses materialised in 
2021 (2020: 314 loss events).  

The Group strives to continuously enhance its risk control culture and increase the awareness of its employees on 
operational risk issues through ongoing staff training (both through physical workshops, which were suspended in 
2021 due to the COVID-19 circumstances, and through e-learning). 

The Group also maintains adequate insurance policies to cover for unexpected material operational losses. 

338 

  
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
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Additional Risk and Capital Management Disclosures (unaudited) 

Annual Financial Report 2021 

3.  

Other risks (continued) 

3.2 

Regulatory risk  

The Group conducts its business subject to on-going regulation and the associated regulatory risk, including the 
effects  of  changes  in  the  laws,  regulations,  policies,  voluntary  codes  of  practice  and  interpretations.  Failure  to 
comply  with  regulatory  requirements  could  lead  to,  amongst  other  things,  increased  costs  for  the  Group, 
limitation  on  BOC  PCL’s  capacity  to  lend  and  could  have  a  material  adverse  effect  on  the  business,  financial 
condition, results of operations and prospects of the Group.  

There is strong commitment by the management of the Group for an on-going and transparent dialogue with the 
Regulators  (JST,  ECB  and  CBC).  Also,  a  dedicated  Executive  Steering  Group  through  the  Regulatory  Affairs 
department monitors the regulatory agenda to ensure that all regulatory matters are brought to the attention of 
management in a timely manner.  

The Regulatory Framework 

The Single Supervisory Mechanism 

As  part  of  the  initiative  for  the  European  Banking  Union,  Council  Regulation  (EU)  No.  1024/2013  (the  "SSM 
Regulation")  established  a  Single  Supervisory  Mechanism  (SSM)  pursuant  to  which  the  ECB  has  been  assigned 
key  prudential  supervisory  tasks  for  credit  institutions  in  the  Eurozone  and  other  EU  Member  States  that 
participate in the SSM (together with the Member States of the Eurozone, "participating SSM Member States"), 
with  other  supervisory  functions  being  assigned  to  National  Competent  Authorities  (NCAs)  of  participating  SSM 
Member States. 

The  ECB  exercises  its  prudential  supervisory  responsibilities  under  the  SSM  Regulation  in  cooperation  with  the 
NCAs in the participating SSM Member States. The relevant NCA in Cyprus is the Central Bank of Cyprus (CBC). 
NCAs continue to be responsible for supervisory matters not conferred on the ECB, such as conduct of business, 
consumer  protection,  money  laundering,  payment  services,  and  the  regulation  of  branches  of  third  country 
banks. 

The Single Resolution Mechanism 

The  EU  has  also  established  a  Single  Resolution  Mechanism  (SRM),  under  the  Single  Resolution  Mechanism 
Regulation  No  806/2014  as  part  of  the  initiative  for  the  European  Banking  Union.  Under  the  SRM,  a  single 
resolution  process  applies  to  all  credit  institutions  established  in  EU  Member  States  that  are  participating  SSM 
Member States. This  process is  co-ordinated  by the  Single Resolution Board  (SRB) and  a  single  resolution fund 
(SRF). BOC PCL is subject to the supervision of the SSM and accordingly the SRM. The SRB acts as the resolution 
authority for the Group. 

The  SRM  Regulation  is  closely  connected  with  the  EU  Bank  Recovery  and  Resolution  Directive  2014/59/EU 
(BRRD). For credit institutions within the scope of the SSM, the SRB effectively takes on the role of the relevant 
national resolution authority established under the BRRD (which, in the case of the Group, is the CBC). BOC PCL 
is subject to the supervision of the SRB. 

Supervision of the Group 

BOC PCL is a significant credit institution for the purposes of the SSM Regulation and has been designated by the 
CBC  as  an  "Other  Systemically  Important  Institution"  (O-SII).  The  Group  is  subject  to  joint  supervision  by  the 
ECB and the CBC for the purposes of its prudential requirements. BOC PCL is further regulated and supervised by 
the CBC with respect to matters not within the ECB's supervisory remit under the SSM Regulation. 

BOCH  and  BOC  PCL  are  also  regulated  by  the  Cyprus  Securities  and  Exchange  Commission  (CySEC)  in  its 
capacity as the supervisory authority for the operation of the Cyprus Stock Exchange (CSE) and control of issuers 
of securities listed on the CSE. In addition, some members of the Group are also regulated on a standalone basis 
by  CySEC  in  its  capacity  as  the  relevant  supervisory  authority  for  the  operation  of  MiFID  investment 
services/UCITS  activities, while  the  two  insurance  entities  of  the  Group  are  regulated  by the  Superintendent  of 
Insurance in Cyprus for insurance services. 

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Additional Risk and Capital Management Disclosures (unaudited) 

Annual Financial Report 2021 

3.  

Other risks (continued) 

3.2 

Regulatory risk (continued) 

The Regulatory Framework (continued) 

Supervision of the Group (continued) 

BOCH's shares are admitted to the standard listing segment of the Official List of the Financial Conduct Authority 
(FCA), to trading on the Main Market for listed securities of the London Stock Exchange and also to listing on the 
CSE and to trading on the Main Market of the CSE. As a result, BOCH is subject to supervision by the following 
competent authorities: 

• 

• 

• 

the FCA in relation to its compliance with the Market Abuse Regulation (EU) No 596/2014 (MAR) and the 
applicable provisions of the FCA's Listing Rules and Disclosure Guidance and Transparency Rules; 
the  CSE  in  relation  to  its  compliance  with  the  applicable  provisions  of  Cyprus's  Securities  and  Stock 
Exchange  Laws  1993-2007  (as  amended)  and  Regulatory  Decision  for  the  Depositary  Interests 
Regulations  (Regulatory  Administrative  Acts)  (RAA  396/2016,  397/2016  and  408/2006)  and  the  CSE's 
Regulatory Decisions Act 379/2014 (as amended); 
the Central Bank of Ireland (CBI) in relation to compliance with the Transparency Directive (Directive 
2004/109/EC) Regulations 2007 (as amended) and the Central Bank (Investment Market Conduct) Rules 
2019 (which, together, implement the Transparency Directive (Directive 2004/109/EC) in Ireland) and 
MAR and the European Union (Market Abuse) Regulations 2016 (which implements inter alia certain 
aspects of MAR and associated delegated acts in Ireland); and 

•  CySEC  in  relation  to  its  compliance  with  MAR  and  Cyprus'  Takeover  Bids  Law  L.  41(I)/2007  (which 

implements the Takeover Directive (Directive 2004/25/EC) in Cyprus). 

Other Regulators of Group Regulated Entities 

For  regulatory  matters  unrelated  to  the  Group's  capital  requirements,  BOC  PCL’s  regulated  branches  and 
subsidiaries are supervised by regulators in their respective jurisdictions and are subject to local laws, directives, 
regulations and guidelines in respect of their regulated activities.  

The  insurance  subsidiaries  of  the  Group  comply  with  the  requirements  of  the  Superintendent  of  Insurance 
including  the  minimum  solvency  ratio.  The  regulated  UCITS  management  company  of  the  Group,  BOC  Asset 
Management Ltd and The Cyprus Investment and Securities Corporation Ltd (CISCO), the regulated investment 
firm (CIF) of the Group comply with the regulatory capital requirements of the Cyprus Securities and Exchange 
Commission (CySEC) laws and regulations as at 31 December 2021. 

Regulatory and Legal Risks 

In this context, the Group is exposed to a series of regulatory and legal risks: 

• 

• 

• 

• 

Legislative action and regulatory measures which may materially impact the Group and the financial and 
economic environment in which it operates. 
The  Group's  business  and  operations  are  subject  to  substantial  regulation  and  supervision  and  can  be 
negatively  affected  by  its  non-compliance  with/non-implementation  of  regulatory  requirements  and  any 
adverse regulatory and governmental developments. 
The  implementation  of  SSM  recommendations  as  well  as  Supervisory  Review  and  Evaluation  Process 
(SREP) prudential requirements, may impact the Group and its strategy. 
The  implementation of  a more  demanding  and  restrictive  regulatory  framework (including  CRD  V/CRR  II 
and  BRRD  II)  with  respect  to,  amongst  others,  capital  ratios,  leverage,  liquidity  and  disclosure 
requirements, notwithstanding the benefit to the financial system, poses additional risks for banks. 

•  Changes in laws or regulations might also restrict certain types of transactions, affect the Group's strategy 

and lead to revised customer charges for banking products or transactions. 

340 

  
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP  
Additional Risk and Capital Management Disclosures (unaudited) 

Annual Financial Report 2021 

3.  

Other risks (continued) 

3.2 

Regulatory risk (continued) 

Principal Financial Services Regulatory Requirements 

Regulatory Capital Requirements 

EU Capital Requirements Directive/Regulation 
On  27 June  2019,  a  series of measures  referred  to as the  Banking  Reform  Package came into  force, subject to 
various transitional and staged timetables. The Banking Reform Package updated the framework of harmonized 
rules established following the financial crisis and introduces changes to: 

•  
•  
• 
• 

the Capital Requirements Regulation (CRR-EU/575/2013),  
the Fourth Capital Requirements Directive (CRD IV-2013/36/EU), 
 the Bank Recovery and Resolution Directive (BRRD-2014/59/EU), and  
 the Single Resolution Mechanism Regulation (SRMR-EU/806/2014). 

Further  details  as  to  how  the  amendments  introduced  impact  capital  requirements  are  disclosed  in  Section  4 
‘Capital management’. 

Bank Recovery and Resolution 

The BRRD establishes a framework for the recovery and resolution of EU credit institutions. The stated aim of the 
BRRD is to provide resolution authorities with common tools and powers to address banking crises pre-emptively 
in order to ensure the continuity of such institutions’ critical financial and economic functions whilst safeguarding 
financial  stability  and  minimising  taxpayers’  exposure  to  losses.  The  BRRD  includes  the  concept  of  loss 
absorption. 

One  of  the  requirements  of  the  BRRD  is  for  EU  credit  institutions  and  certain  investment  firms  to  maintain  a 
Minimum Requirement for Own Funds and Eligible Liabilities (MREL), subject to the provisions of the Commission 
Delegated  Regulation  (EU)  2016/1450.  On  27  June  2019,  as  part  of  the  reform  package  for  strengthening  the 
resilience and resolvability of European banks, the BRRD ΙΙ came into effect and was transposed into national law 
on 7 May 2021 with Law 96(I)/2021 amending the Resolution of Credit Institutions and Investment Firms Law. In 
addition, certain provisions on MREL have been introduced in CRR ΙΙ which came into force on 27 June 2019 as 
part of the reform package and took immediate effect. Further details on the Group requirements for MREL are 
disclosed in Section 4 ‘Capital management’. 

The BRRD also has significant funding implications for credit institutions, which include the establishment of pre-
funded resolution funds  of 1% of deposits covered under  the  EU  Deposit  Guarantee  Schemes  Directive (DGSD) 
2014/49 to be built up by 31 December 2024. 

Solvency II 

On  1  January  2016 the  Directive 2009/138/EC of  the  European  Parliament and  of  the Council  and the  relevant 
Regulations  on  the  taking-up  and  pursuit  of  the  business  of  Insurance  and  Reinsurance  (Solvency  II)  came  in 
force.  Additionally,  on  11  April 2016  the  Law on  Insurance  and  Reinsurance  Services  and  Other  Related  Issues 
(Law  38(I)/2016)  became  effective.  The  Superintendent  of  Insurance  in  Cyprus  supervises  the  required  capital 
which  should  be  maintained  by  insurance  companies  in  order  to  ensure  they  meet  the  solvency  requirement. 
Additional  internal  risk  appetite  limits  are  set  by  the  insurance  subsidiaries  of  the  Group,  EuroLife  Ltd  and 
General Insurance of Cyprus Ltd, in order to maintain sound capital ratios which can support operational targets. 
The insurance subsidiaries of the Group manage their capital base by monitoring the coverage of solvency capital 
requirements  on  a  quarterly  basis  using  high  quality  own  funds.  Both  subsidiaries  were  compliant  with  the 
solvency capital requirements imposed by the Superintendent of Insurance in Cyprus during 2021. 

341 

  
 
 
 
 
 
 
 
 
 
 
 
 
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Additional Risk and Capital Management Disclosures (unaudited) 

Annual Financial Report 2021 

3.  

Other risks (continued) 

3.2 

Regulatory risk (continued) 

Principal Financial Services Regulatory Requirements (continued) 

Investor Compensation 

The  Cyprus  Investment  and  Securities  Corporation  Ltd  (CISCO)  and  BOC  Asset  Management  Ltd  (BOCAM)  are 
regulated entities under the supervision of CySEC. Both entities are members of the Investor Compensation Fund 
(ICF)  for  clients  of  Investment  Firms.  The  ICF  was  established  pursuant  to  Article  59(1)  and  (2)  of  Law 
144(Ι)/2007  which  provides  for the  Provision  of Investment Services, the Exercise  of Investment  Activities,  the 
Operation  of  Regulated  Markets  and  other  Related  Matters  as  an  investor  compensation  fund  for  clients  of 
companies other than credit institutions. In 2017, Law 144(I)/2007 was replaced by Law 87(I)/2017. The powers 
and  functions  of  the  ICF  are  regulated  by  the  provisions  of  the  Directive  DI87-07  for  the  Operation  of  the  ICF 
(dated  8th  March  2019), which  replaced  Directive  144-2007-15  of the  CySEC  for  the  Continuance  of  Operation 
and the Operation of the ICF. The ICF is administered by a five-member Administrative Committee, comprised of 
three  members designated  by  the  Minister  of Finance and  two members elected by the General  Meeting of the 
members of the Fund. 

CISCO is obliged to contribute annually an amount of 0.5% of the eligible funds and financial instruments of the 
member’s covered clients and if paid by 10th July, there is a discount of 80% on the amount due. This payment 
no longer accrues to CISCO’s already existing share at ICF which currently stands at €748 thousand and which 
has  reached  the  maximum  permissible  level  according  to  the  previous  ICF  Directive.  This  amount  is  also 
deductible  from  the  CET1  capital  of  CISCO  as  per  CySEC’s  Circular  C162  of  2016.  CISCO  is  also  obliged  to 
contribute, when  called  upon by CySEC,  an  extraordinary  supplementary  contribution, if  CySEC deems  that  the 
existing  means  for  the  payment  of  compensation  are  inadequate,  particularly  in  the  event  of  a  liquidation 
procedure  of  a  member  of  the  ICF.  The  amount  of  the  extraordinary  supplementary  contribution  is  not 
designated (nor capped). Furthermore, CISCO is required to keep a minimum cash buffer of 0.3% of the eligible 
funds and financial instruments of its clients as at the previous year, in a separate bank account, in case there is 
a need for an extraordinary contribution and this should not be used for any other purpose. The cash buffer must 
be deducted from CISCO’s CET1 capital. BOCAM is exempted from the aforementioned annual contribution since 
custody of these funds is held with BOC PCL and CISCO. 

The  EU  Investor  Compensation  Schemes  Directive  97/9/EC  (the  ICSD)  requires  member  states  to  establish 
Investor Compensation Schemes (ICS) to protect investors with respect to firms carrying on investment business 
(which  may  be  an  investment  firm  or  a  credit  institution).  An  ICS  will  typically  make  payouts  if  an  investment 
firm or credit institution carrying on investment business fails. 

In  Cyprus,  the  Investor  Compensation  Fund  for  Clients  of  Banks  (the  Fund)  was  established  under  the 
Investment  Firms  (IF)  Law  2002,  as  amended  thereafter.  It  is  governed  by  the  establishment  and  operation 
regulations of an Investor Compensation Fund for Clients of Banks Regulations of 2004 and 2007. Such a Fund is 
administered by a five member Management Committee, comprised of the Governor and the Senior Manager of 
the Banking Supervision and Regulation Division of CBC and three other members appointed by the Governor of 
CBC. BOC PCL is obligated to contribute  annually an  amount  of  up to 0.01% of  the  eligible  funds and  financial 
instruments of BOC PCL's clients. 

Personal Data 

Regulation (EU) No. 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing 
of personal data and the free movement of such data (also known as the EU General Data Protection Regulation 
or  the  ‘GDPR’)  directly  applies  in  all  EU  member  states  (including  Cyprus)  from  25  May  2018.  The  GDPR 
introduced obligations on data controllers and enhanced rights for data subjects. The requirements of the GDPR 
affect the  Group’s ability  to collect,  record,  store, retain and  use  personal  data  as  well  as  transfers  of  personal 
data to countries that do not have adequate data protection laws.  

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3.  

Other risks (continued) 

3.2 

Regulatory risk (continued) 

Principal Financial Services Regulatory Requirements (continued) 

Payment services 

Directive (EU) 2015/2366 on payment services (the PSD II) was transposed into national law with the Law on the 
Provision and Use of Payment Services and Access to Payment Systems (Law No. 31(I)/2018). BOC PCL is fully 
compliant  with  this  Law,  by  duly  amending  the  agreement  and  relative  terms  and  conditions  applied  to  the 
payment services offered to its clients. 

Investment services 

Directive (EU) 2014/65/EU and Regulation (EU) No. 600/2014 on markets in financial instruments (the MiFID II 
and  MiFIR)  was  transposed  into  national  law  with  the  enactment  of  the  Law  on  the  provision  of  investment 
services, the exercise of investment activities and the operation of regulated markets (Law No. 87(I)/2017). This 
new legislative framework strengthens investor protection and improves the functioning of financial markets. 

Benchmark Regulation 

The  European  Benchmarks  Regulation  (BMR)  introduces  a  regime  for  benchmark  administrators  that,  aims  to 
ensure the accuracy and integrity of benchmarks. The legislation has been in force since 2018, subject to certain 
transitional provisions applicable to both European and third-country benchmark administrators.  

The  BMR  is  broad  in  scope  and  applies  to  almost  all  financial,  interest  rate,  regulated  data  and  commodity 
benchmarks,  subject  to  very  limited  exemptions.  Examples  of  the  use  of  benchmark  include  the  issuance  of  a 
financial  instrument  referencing  an  index  or  a  combination  thereof,  the  determination  of  an  amount  payable 
under a financial instrument or a financial contract by referencing an index or a combination thereof, or being a 
party  to  a  financial  contract  or  providing  a  borrowing  rate.  Users  of  benchmarks  are  not  subject  to  any 
standalone regulatory requirements  under the  BMR.  However,  they  must  ensure  that  the  benchmarks  they  use 
are compliant with the provisions of the legislation. 

Other regulatory requirements 

Additionally, during 2021 a number of laws and legislative amendments were enacted and adopted by the Group 
where applicable, as indicated below: 

• 

• 

• 

• 

EBA  opinion  on  the  risks  of  ML/TF  affecting  the  EU’s  financial  sector  –  March  2021.  The  ML/TF  risks 
identified by the EBA include those that are applicable to the entire financial system, for instance the use 
of  innovative  financial  services,  while  others  affect  specific  sectors,  such  as  de-risking.  The  list  also 
includes ML/TF risks that emerge from wider developments such as the COVID-19 pandemic that has an 
impact  on  both  firms’  AML/CFT  compliance  and  competent  authorities’  supervision.  The  Opinion, 
therefore, sets out recommendations to competent authorities aimed at closing these gaps. 
ICT guidelines for insurance companies. The objective of the guidelines is to promote the increase of the 
operational resilience of the digital operations of insurance and reinsurance undertakings against the risks 
they face. Operational resilience is key to protect insurance and reinsurance undertakings’ digital assets, 
including their systems and data from policyholders and beneficiaries. 
Directive  on  Internal  Governance  in  Credit  Institutions  2021  –  Oct  2021.  This  Directive  defines  the 
internal  regulations,  procedures  and  mechanisms  to  be  implemented  by  credit  institutions,  in  order  to 
ensure the efficient and prudent administration of the credit institution. 
Covered Bonds law and Directive – Nov 2021. In November 2019, EU Directive 2019/2162 on the issue of 
covered  bonds  and  covered  bond  public  supervision  and  amending  Directives  2009/65/EC  and 
2014/59/EU  was  published.  This  Directive  lays  down  investor  protection  rules  concerning:  1)  the 
requirements for issuing covered bonds, 2) the structural features of covered bonds, 3) the covered bond 
public supervision, and 4) the publication requirements in relation to covered bonds. 

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Annual Financial Report 2021 

3.  

Other risks (continued) 

3.2 

Regulatory risk (continued) 

Principal Financial Services Regulatory Requirements (continued) 

Other regulatory requirements (continued) 

• 

European  Banking  Authority  revised  guidelines  on  major  incident  reporting  under  PSD2  –  December 
2021.  These  Guidelines  are  in  support  of  the  objectives  of  the  PSD2  of  strengthening  the  integrated 
payments  market  across  the  European  Union,  ensuring  a  consistent  application  of  the  legislative 
framework, promoting equal conditions for competition,  providing  a  secure framework  on the  payments 
environment and protecting consumers. 

•  Guidelines  on  exemption  from  contingency  measures  under  PSD2  (EBA/GL/2018/07) -  December  2021. 
These Guidelines clarify a number of issues identified by market participants and competent authorities in 
relation to the four conditions to be met to benefit from an exemption from the fallback option envisaged 
under  Article  33(6) of  Regulation (EU) 2018/389 (RTS) on  strong  customer authentication  and  common 
and secure communication (SCA and CSC). 

• 

•  Government Guarantee to Credit Institutions for offering loans to businesses and individuals. Government 
guarantees  will  be  provided  for  new  loans  which  have  been  approved  from  the  effective  date  of  the 
Decree  until  the  cessation  of  the  implementation  of  the  European  Commission  Communication  and  not 
after  31  March  2022  and,  depending  on  the  duration  of  the  loan,  the  government  guarantee  will  cover 
any losses (70% of losses) for a period of 3 months to 6 years from the date of loan.  
Target  2  CBC  Directive.  Support  the  implementation  of  the  Eurosystem’s  monetary  policy  and  the 
functioning of the euro money market, minimise systemic risk in the payments market, i.e. the possibility 
of  a  single  actor  causing  an  entire  market  to  collapse,  ensure  the  efficient  processing  of  cross-border 
payments in euro. By meeting these objectives, TARGET2 enables payments to flow safely and efficiently 
across Europe and contributes to the stability of the euro. 
Taxonomy Regulation. A classification system, establishing a list of environmentally sustainable economic 
activities. It aims to provide transparency to investors and businesses and to prevent “greenwashing” by 
defining  the  criteria  under  which  a  financial  product  or  activity  can  be  described  as  “environmentally 
sustainable.  Banks  are  required  to  report  “how,  and  to  what  extent,  their  activities  are  associated  with 
Taxonomy  aligned  activities”  in  connection  with  the  Non-Financial  Reporting  Directive  (NFRD).  Further 
product-level  disclosure  requirement  in  alignment  with  the  Regulation  on  Sustainability-Related 
Disclosures  in  the  Financial  Services  Sector  (SFDR)  are  applicable  to  Financial  Market  Participants  that 
market  or  manufacture  financial  products  in  the  European  Union.  Products  in  scope  are  pensions  and 
asset  management  products;  insurance-based  investment  products;  and  Corporate  &  Investment 
Banking  products  including  securitisation  funds,  venture  capital  and  private  equity  funds,  portfolio 
management, and index funds. 

• 

 •   EU  Council  Directive  2011/16  in  relation  to  cross-border  tax  arrangements  (the  DAC  6).  The  Cyprus 
Government  has  taken up the  option for  a  six-month extension  of the  reporting  deadlines  in relation to 
the DAC 6 reporting regime provided to the member states by the EU Commission on 24 June 2020. The 
transposition of DAC 6 into local legislation has been voted by the Cyprus Parliament in March 2021. The 
provisions  for  the  extension  of  the  deadline  for  reporting  and  exchange  of  information  under  DAC6  are 
incorporated  in  the  new  law.  The  Ministry  of  Finance  and  the  Tax  Department  have  issued  two 
announcements  in  June  and  in  September  2021,  informing  that  there  will  be  no  imposition  of 
administrative  fines  for  overdue  submission  of  DAC  6  information  that  will  be  submitted  until  the  30th 
November 2021. As of 30th November 2021, all parties involved are legally obliged to submit information 
regarding DAC 6 otherwise administrative fines will be imposed.     

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Annual Financial Report 2021 

3.  

Other risks (continued) 

3.3 

Political risk and geopolitical uncertainty 

Cyprus is a small, open, services-based economy, with a large external sector and high reliance on tourism and 
international business services. As a result, external factors which are beyond the control of the Group, including 
developments  in  the  European  Union  and  in  the  global  economy,  or  in  specific  countries  with  which  Cyprus 
maintains close economic and investment links, most notably the UK and Russia, can have a significant impact on 
domestic  economic  activity.  As  a  result,  Cyprus'  economic  recovery  will  suffer  from  the  adverse  impact  of  the 
crisis in Ukraine. Cyprus has a relatively large tourism sector (with a high share of foreign visitors coming from 
Russia  and  Ukraine)  and  its  growth  outlook  will  depend  on  developments  regarding  sanctions,  the  potential  to 
grow  new  markets  and  the  epidemiological  assessment.  The  financial  sector  exposure  to  foreign  markets  has 
been reduced since the 2013 banking crisis. However, Cyprus’ economy will be disproportionately affected by a 
halt in capital inflows and foreign direct investment from Russia.  

The  invasion  of  Russia  in  Ukraine  and  the  sanctioning  of  Russia  will  have  profound  effects  on  the  Russian 
economy and serious macroeconomic implications for the European Union and the world economy at large. As a 
result of the crisis in Ukraine and sanctions, supply chains have been disrupted causing shortages in agricultural 
commodities  and  metals.  Energy  prices  have  risen  and,  despite  fluctuations,  energy  markets  remain  tight  and 
prices  will  stay  higher  for  longer.  Inflation  pressures  that  were  building  before  the  outbreak  of  the  war  have 
escalated and central banks have started their tightening cycles. The Bank of England raised its policy rates three 
times  in  the  first  quarter  to  0.75%  and  inflation  hit  5.5%  in  February.  In  the  US,  the  Federal  Reserve  raised 
interest rates by 0.25% at its last policy meeting in mid-March and indicated another six hikes in the year and 
three  more  next  year  before  pausing.  The  ECB  maintained  its  main  refinance  rate  unchanged  at  zero  at  their 
March meeting but indicated that quantitative easing will likely end sooner, and that interest rates may start to 
rise earlier than anticipated. The policy dilemma posed by inflation pressures is even more severe after the war 
on Ukraine. But raising interest rates to contain inflation would be adding to uncertainty and negatively impacting 
the growth outlook. Monetary policy has been excessively expansionary for a long period and has thus created an 
inflationary bias. The European response to the current crisis will have to rely more on fiscal policy. 

The  highly  accommodative  monetary  policy  of  the  ECB  can  change  abruptly  if  inflation  pressures  persist.  The 
refinancing facility will remain at zero and the deposit facility at -0.5% over the next period. With interest rates 
at  their  effective  lower  bound,  monetary  policy  is  conducted  through  quantitative  easing.  For  2022  the  ECB 
announced a step-by-step reduction in its asset purchases. Accordingly, asset purchases will be conducted at a 
slower  pace  in  the  first  quarter.  The  pandemic  emergency  purchase  programme  will  be  discontinued  in  the 
second  quarter  and  the  asset  purchase  programme,  will  likely  phase  out  by  the  end  of  the  year  or  soon  after. 
With inflation pressures persisting longer than initially anticipated and if the current inflation spike proves to be 
more  long-lasting  than  expected,  the  ECB  would  accelerate  the  drawdown  of  quantitative  easing  and  bring 
forward interest rate increases.  

If this occurs, it will heighten public debt risks and complicate debt servicing, especially for peripheral countries 
with high debt loads  such  as  Cyprus.  In the absence  of monetary policy support,  the  sovereign debt  crisis that 
had been kept away by the ECB could return, raising contagion risks for the wider euro area. 

There  have  been  distinct  improvements  in  Cyprus’  risk  profile  after  the  banking  crisis,  but  substantial  risks 
remain.  Cyprus’  overall  country  risk  is  a  combination  of  sovereign,  currency,  banking,  political  and  economic 
structure risk, influenced by external developments with substantial potential impact on the domestic economy. 

The large stock of public debt weighs heavily on Cyprus’ sovereign credit risk. Public debt has risen from 91% of 
GDP in 2019 to 115% of GDP in 2020 due to the pandemic mitigation measures and dropped to 104% of GDP in 
2021. The median debt ratio in the Euro area was 75% in 2020. Debt sustainability would depend on growth, the 
budget balance, but also on interest rates which determine debt service costs. Low interest rates currently, are 
the result of large-scale asset purchases by the ECB, and ample liquidity in sovereign bond markets. A reversal of 
monetary policy, or developments that can lead up to the fragmentation of the euro area bond sovereign market, 
such as an unexpected sharp rise in inflation, can increase debt service costs and risk the sustainability of public 
debt. The risk of bond market fragmentation has increased as a result of the Ukraine crisis and the sanctioning of 
Russia. 

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Annual Financial Report 2021 

3.  

Other risks (continued) 

3.3 

Political risk and geopolitical uncertainty (continued) 

In the banking sector, despite significant progress since the financial crisis of 2012-2014, risks remain elevated. 
Non-performing  loans  dropped  sharply  from  about  48%  of  gross  loans  at  the  end  of  2014  to  15.2%  of  gross 
loans at the end of October 2021 but compare unfavourably to a Euro area average of just over 2%. Also, loans 
that had been under moratorium until the middle of 2021, have to date, been largely repaid. However, adverse 
developments  such  as  real  sector  shocks  that  can  emanate  for  instance  from  a  prolonged  Covid  pandemic,  or 
post-Covid permanent shifts in travel and hospitality preferences, or a more permanent impact from the Ukraine 
crisis, can lead to an increase in the formation of non-performing loans and weaken bank balance sheets. 

Cyprus suffers political risk because of the long-standing division of the island, and also because of its domestic 
political  system.  Cyprus  has  a  presidential  system,  with  strong  executive  powers  and  a  fragmented  parliament 
where majority formations for policymaking and passing legislation, including reforms, may be difficult.  

Cyprus  remains  de  facto  divided  since  1974.  Repeated  efforts  for  a  solution  have  failed  to  materialise.  The 
positions of the  two communities have  hardened in  the process,  especially after the failure  of the last  round  of 
negotiations that ended with a multilateral conference in 2017, between the communities, the guarantor powers, 
and  the  United  Nations,  headed  by  the  Secretary  General  himself.  Since  late  2020  the  UN  has  intensified  its 
efforts to establish a framework for a new round of negotiations, but progress towards agreeing a framework for 
settlement talks has yet to be made.  

Given the above, the Group recognises that unforeseen political events can have negative effects on the Group’s 
activities, operating results and position. 

3.4  

Information security and cyber risk  

Information security and cyber-risk is a significant inherent risk, which could  cause a material disruption to the 
operations  of  the  Group.  The  Group’s  information  systems  have  been  and  will  continue  to  be  exposed  to  an 
increasing threat of continually evolving cybercrime and data security attacks. Customers and other third parties 
to  which  the  Group  is  significantly  exposed,  including  the  Group's  service  providers  (such  as  data  processing 
companies to which the Group has outsourced certain services), face similar threats.  

At  the  same  time,  the  Group  has  an  internal  specialised  Information  Security  team  which  constantly  monitors 
current  and  future  cyber  security  threats  (either  internal  or  external,  malicious  or  accidental)  and  invests  in 
enhanced  cyber  security  measures  and  controls  to  protect,  prevent  and  appropriately  respond  against  such 
threats for its systems and information.  

The  Group  collaborates  with  industry  bodies,  the  National  Computer  Security  Incident  Response  Team  (CSIRT) 
and intelligence-sharing working groups to be better equipped with the growing threat from cyber criminals. 

In addition, the Group maintains insurance coverage which covers certain aspects of cyber risks and it is subject 
to exclusion of certain terms and conditions. 

Advanced social engineering attacks were used by  attackers for credentials stealing and malware dissemination 
during the COVID-19 pandemic. The Group’s cyber security systems have protected the Group from such threats 
and  are  continually  improved  by  strengthening  detection,  response  and  protection  mechanisms  in  order  to 
continually contain such threats and keep risks within Group’s appetite thresholds. 

Current  geopolitical  tensions  may  also  lead  to  increased  risk  of  cyber-attack  from  foreign  state  actors.  In 
particular, the Russian invasion of Ukraine and the imposition of significant sanctions on Russia by Switzerland, 
the US, the EU, the UK and others may result in an increase in the risk of cyber-attacks. 

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3.  

Other risks (continued) 

3.5 

Business and strategic risk  

Business  and  strategic  risk  arises  from  changes  in  the  external  environment  including  economic  trends  and 
competition.  A  deterioration  of  the  macroeconomic  environment  stemming  from  the  pandemic  or  other  factors 
such as the Ukraine crisis pose downside risks for the financial performance of the Group. 

The  Group  faces  intense  competition  in  the  markets  in  which  it  operates  in  Cyprus  and  in  other  parts  of 
Europe. Competition  primarily  originates  from  other  commercial  banks,  branches  and  subsidiaries  of  foreign 
banks,  and insurance  companies offering  savings,  insurance and  investment  products. It  also faces competition 
from financial technology companies. The Group remains today the biggest and most systemically important local 
banking organisation in Cyprus. 

Any  intensification  of  competition  as  a  result  of  more  competitive  interest  rates  being  offered  on  deposits  and 
advances compared to those offered by the Group, may create pressure on Group profitability. 

In  order  to  mitigate  its  exposure  to  the  business  and  strategic  risk,  the  Group  has  a  clear  strategy  with  key 
objectives. The strategy is developed within the risk appetite of the Group and is monitored closely on a regular 
basis. The Group remains ready to explore opportunities that complement its strategy. 

3.6 

Legal risk 

The  Group  may,  from  time  to  time,  become  involved  in  legal  or  arbitration  proceedings  which  may  affect  its 
operations  and  results.  Litigation  risk  arises  from  pending  or  potential  legal  proceedings  and  regulatory 
investigations  against  the  Group  (Note  39  of  the  Consolidated  Financial  Statements  for  the  year  ended  31 
December  2021).    In  the  event  that  legal  issues  are  not  properly  dealt  with  by  the  Group,  this  may  result  in 
financial  and/or  reputational  loss  to  the  Group.      The  Group  has  procedures  in  place  to  ensure  effective  and 
prompt management of Legal risk including, among others, the risk arising from regulatory developments, new 
products and internal policies. 

The  Legal  Services  department  (LSD)  monitors  the  pending  litigation  against  the  Group  and  assesses  the 
probability  of loss for each  legal  action  against the Group based on  International  Accounting Standards.  It also 
estimates the amount of potential loss where it is deemed as probable. Additionally, it reports pending litigation 
and latest developments to the Board of Directors.  

3.7  

Insurance risk and re-insurance risk 

The Group, through its subsidiaries EuroLife Ltd (‘EuroLife’) and General Insurance of Cyprus Ltd (‘GIC’), provides 
life  insurance  and  non-life  insurance  services,  respectively,  and  is  exposed  to  certain  risks  specific  to  these 
businesses.   Insurance events are  unpredictable  and  the actual number and amount  of claims and  benefits will 
vary  from  year  to  year  from  the  estimate  established  using  actuarial  and  statistical  techniques.  Insurance  risk 
therefore is the risk that an insured event under an insurance contract occurs and uncertainty over the amount 
and the timing of the resulting claim exists.    

The  above  risk  exposure  is  mitigated  by  the  Group  through  the  diversification  across  a  large  portfolio  of 
insurance  contracts.  The  variability  of  risks  is  also  reduced  by  careful  selection  and  implementation  of 
underwriting  strategy  guidelines,  as  well  as  the  use  of  reinsurance  arrangements.  Although  the  Group  has 
reinsurance coverage, it is not relieved of its direct obligations to policyholders and is thus exposed to credit risk 
with  respect  to  ceded  insurance,  to  the  extent  that  any  reinsurer  is  unable  to  meet  the  obligations  assumed 
under such reinsurance arrangements.  

For  that  reason,  the  creditworthiness  of  reinsurers  is  evaluated  by  considering  their  solvency  and  credit  rating 
and  reinsurance  arrangements  are  monitored  and  reviewed  to  ensure  their  adequacy  as  per  the  reinsurance 
policy. In addition, counterparty risk assessment is performed on a frequent basis. 

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Annual Financial Report 2021 

3.  

Other risks (continued) 

3.7  

Insurance risk and re-insurance risk (continued) 

Both  EuroLife  and  GIC  perform  their  annual  stress  tests  (ORSA)  which  aim  to  ensure,  among  others,  the 
appropriate  identification  and  measurement  of  risks,  an  appropriate  level  of  internal  capital  in  relation  to  each 
company’s  risk  profile,  and  the  application  and  further  development  of  suitable  risk  management  and  internal 
control systems. 

3.8   Digital transformation and technology risk  

Technology  risk  arises  from  system  downtimes  impacting  customer  service  which  may  be  due  to  inadequate, 
failed, or unavailable systems, use of outdated, obsolete and unsupported systems, or systems which do not fully 
support  the  requirements  of  business.  The  Group  is  implementing  its  Digital  Transformation  Programme, 
involving changes to, or replacement of critical and/or outdated systems. 

Digital transformation risk  arises as banking  models are rapidly evolving  both locally  and globally and  available 
technologies have resulted in the customers’ accelerated shift towards digital channels. Money transmission and 
data driven integrated services are also forecast to rapidly evolve in the coming years. How the Group adapts to 
these developments could impact the realisation of its market strategies and financial plans.  

In the context of the overall business strategy, the Group assesses and develops its complementary technology 
strategy to support operations and mitigate these risks. The Group’s policies, standards, governance and controls 
undergo  ongoing  review  to  ensure  continued  alignment  with  the  Group’s  strategy  for  digital  transformation.  In 
order to achieve this, the Group engages with appropriate external experts. 

3.9  

Climate Risk  

Climate-related and environmental (C&E) risks may impact the financial services sector to varying degrees over 
the  short,  medium  and  long  term.  The  extent  to  which  physical  and  transition  risk  might  impact  a  financial 
services  firm  will  vary  depending  on  firm  business  model,  customer  base,  location  as  well  as  the  transition 
process to a low-carbon economy. 

•  Physical  risk  refers  to  the  financial  impact  of  a  changing  climate,  including  more  frequent  extreme 
weather  events  and  gradual  changes  in  climate,  as  well  as  of  environmental  degradation,  such  as  air, 
water and land pollution, water stress, biodiversity loss and deforestation. Physical risk is categorised as 
“acute” when it arises from extreme events, such as droughts, floods and storms, and  “chronic” when it 
arises from progressive shifts, such as increasing temperatures, sea-level rises, water stress, biodiversity 
loss, land use change, habitat destruction and resource scarcity. This can directly result in, for example, 
damage  to  property  or  reduced  productivity,  or  indirectly  lead  to  subsequent  events,  such  as  the 
disruption of supply chains.  

•  Transition  risk  refers  to  an  institution’s  financial  loss  that  can  result,  directly  or  indirectly,  from  the 
process of adjustment towards a lower-carbon and more environmentally sustainable economy. This could 
be  triggered,  for  example,  by  a  relatively  abrupt  adoption  of  climate  and  environmental  policies, 
technological progress or changes in market sentiment and preferences.  

The  Group  has  a  dedicated  team  involved  in  developing  the  Group’s  Sustainability  agenda  considering  the 
Group’s  approach  to  environmental, social and  governance  (ESG) issues,  and  the Risk Management Function  is 
closely aligned with this initiative.   

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Annual Financial Report 2021 

3.  

Other risks (continued) 

3.9  

Climate Risk (continued) 

Managing  C&E  Risks  is  a  key  area  of  focus  under  the  ‘Environment’  Pillar  of  BOC  PCL’s  ESG  Strategy  (further 
details  on  the  Group’s  ESG  Strategy  are  disclosed  in  the  ‘Business  Overview’  Section  within  the  Directors’ 
Report).  During  2021,  there  has  been  growing  regulatory  focus  on  C&E  risk  management.  In  the  EU,  the  ECB 
released  guidance  in  November  2020  on  how  banks  should  manage  climate-related  and  environmental  (C&E) 
risks.  The  guidance  sets  out  13  supervisory  expectations  for  institutions  when  formulating  and  implementing 
their  business  strategy,  governance  and  risk  management  frameworks  with  the  ultimate  aim  of  encouraging 
greater transparency in  C&E  risk disclosures.  During the  first  half of  2021, significant  institutions,  including  the 
Group,  were  requested  to  conduct  a  self-assessment  of  their  current  practices  against  the  above  expectations 
and  to  submit implementation  plans  detailing  how  and when  they  would  bring  their  practices  into line  with  the 
guide. The Group has developed a C&E Risks Implementation Plan, which is being updated, covering each of the 
ECB’s  priorities,  including  actions  to  address  gaps  highlighted  in  the  self-assessment,  across  a  multi-year 
timeline. This plan was developed following engagement with key stakeholders from across the Group. 

A number of actions have been lined up for implementation in 2022 as part of the Group’s implementation plan 
including: 

•  Complete the initial qualitative risk identification exercise and update the risk taxonomy 
•  Complete the ESG data gap analysis and put in place a working plan for gathering the data 
•  Carry out further ESG relating training across all levels of BOC PCL 
•  Commence the process of incorporating C&E risks in the credit granting process 

The Group will consider these risks in 2022 against its business model as part of the work to be completed and 
design a framework for assessing the impact of these risks on the Group. 

4.  

Capital management 

The  primary  objective of  the  Group’s  capital  management  is  to  ensure  compliance  with  the  relevant  regulatory 
capital  requirements  and  to  maintain  healthy  capital  adequacy  ratios  to  cover  the  risks  of  its  business  and 
support its strategy and maximise shareholders’ value.  

The  capital  adequacy  framework,  as  in  force,  was  incorporated  through  the  Capital  Requirements  Regulation 
(CRR)  and  Capital  Requirements  Directive  IV  (CRD  IV)  which  came  into  effect  on  1  January  2014  with  certain 
specified  provisions  implemented  gradually.  The  CRR  and  CRD  IV  transposed  the  new  capital,  liquidity  and 
leverage  standards  of  Basel  III  into  the  European  Union’s  legal  framework.  CRR  establishes  the  prudential 
requirements  for  capital,  liquidity  and  leverage  for  credit  institutions.  It  is  directly  applicable  in  all  EU  member 
states.  CRD  IV  governs  access  to  deposit-taking  activities  and  internal  governance  arrangements  including 
remuneration, board composition and transparency. Unlike the CRR, member states were required to transpose 
the  CRD  IV  into  national  law  and  national  regulators  were  allowed  to  impose  additional  capital  buffer 
requirements.  

On 27 June 2019, the revised rules on capital and liquidity (CRR II and CRD V) came into force. As an amending 
regulation,  the  existing  provisions  of  CRR  apply,  unless  they  are  amended  by  CRR  II.  Certain  provisions  took 
immediate effect (primarily relating to Minimum Requirement for Own Funds and Eligible Liabilities (MREL)), but 
most changes became effective as of June 2021. The key changes introduced consist of, among others, changes 
to  qualifying  criteria  for  Common  Equity  Tier  1  (CET1),  Additional  Tier  1  (AT1)  and  Tier  2  (T2)  instruments, 
introduction of requirements for MREL and a binding Leverage Ratio requirement (as defined in the CRR) and a 
Net Stable Funding Ratio (NSFR). 

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Annual Financial Report 2021 

4.  Capital management (continued) 

The amendments that came into effect on 28 June 2021 are in addition to those introduced in June 2020 through 
Regulation (EU) 2020/873, which among other brought forward certain CRR II changes in light of the COVID-19 
pandemic.  The  main  adjustments  of  Regulation  (EU)  2020/873 that  had  an  impact  on  the  Group’s  capital  ratio 
relate  to  the  acceleration  of  the  implementation  of  the  new  SME  discount  factor  (lower  RWAs),  extending  the 
IFRS  9  transitional  arrangements  and  introducing  further  relief  measures  to  CET1  allowing  to  fully  add  back  to 
CET1  any  increase  in  ECL  recognised  in  2020  and  2021  for  non-credit  impaired  financial  assets  and  phasing  in 
this starting from 2022 and advancing the application of prudential treatment of software assets as amended by 
CRR II (which came into force in December 2020). In addition, Regulation (EU) 2020/873 introduced a temporary 
treatment  of  unrealized  gains  and  losses  on  exposures  to  central  governments,  to  regional  governments  or  to 
local authorities measured  at fair  value  through other  comprehensive  income which  the  Group elected to apply 
and implemented from the third quarter of 2020.   

In October 2021, the European Commission adopted legislative proposals for further amendments to CRR, CRD 
IV  and  the  BRRD  (the  ‘2021  Banking  Package’).  Amongst  other  things,  the  2021  Banking  Package  would 
implement  certain  elements  of  Basel  III  that  have  not  yet  been  transposed  into  EU  law.    The  2021  Banking 
Package includes: 

• 

• 

• 

a proposal for a Regulation (sometimes known as “CRR III”) to make amendments to CRR with regard to 
(amongst  other  things)  requirements  on  credit  risk,  credit  valuation  adjustment  risk,  operational  risk, 
market risk and the output floor; 
a proposal for a Directive (sometimes known as “CRD VI”) to make amendments to CRD IV with regard 
to  (amongst  other  things)  requirements  on  supervisory  powers,  sanctions,  third-country  branches  and 
ESG risks; and 
a  proposal for  a  Regulation  to  make amendments  to CRR  and the  BRRD  with  regard  to (amongst  other 
things) requirements on the prudential treatment of G-SII groups with a multiple point of entry resolution 
strategy  and  a  methodology  for  the  indirect  subscription  of  instruments  eligible  for  meeting  the  MREL 
requirements. 

The 2021 Banking Package is subject to amendment in the course of the EU’s legislative process; and its scope 
and terms may change prior to its implementation. In addition, in the case of the proposed amendments to CRD 
IV and the BRRD, their terms and effect will depend, in part, on how they are transposed in each member state. 
As  a  general  matter,  it  is  likely  to  be  several  years  until  the  2021  Banking  Package  begins  to  be  implemented 
(currently expected in 2025); and certain measures are expected to be subject to transitional arrangements or to 
be phased in over time.   

The CET1 ratio of the Group as at 31 December 2021 stands at 15.14% and the Total Capital ratio at 20.01% on 
a transitional basis. The ratios as at 31 December 2021 include profits for the year ended 31 December 2021. 

Minimum CET1 Regulatory Capital Requirements 

Pillar I – CET1 Requirement 

Pillar II – CET1 Requirement 

Capital Conservation Buffer (CCB)** 

Other Systematically Important Institutions (O-SII) Buffer 

Minimum CET1 Regulatory Requirements 

2021 

4.50% 

1.69% 

2.50% 

1.00% 

9.69% 

2020* 

4.50% 

1.69% 

2.50% 

1.00% 

9.69% 

* As amended in April 2020 by ECB SREP amending decision following COVID-19 outbreak 
** Fully phased in as of 1 January 2019 

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Annual Financial Report 2021 

4.  Capital management (continued) 

Minimum Total Capital Regulatory Requirements 

Pillar I – Total Capital Requirement 

Pillar II – Total Capital Requirement 

Capital Conservation Buffer (CCB)* 

Other Systematically Important Institutions (O-SII) Buffer 

2021 

8.00% 

3.00% 

2.50% 

1.00% 

2020 

8.00% 

3.00% 

2.50% 

1.00% 

Minimum Total Capital Regulatory Requirements 

14.50% 

14.50% 

* Fully phased in as of 1 January 2019 

The  minimum  Pillar  I  total  capital  requirement  is  8.00%  and  may  be  met,  in  addition  to  the  4.50%  CET1 
requirement, with up to 1.50% by AT1 capital and with up to 2.00% by T2 capital.  

The Group is also subject to additional capital requirements for risks which are not covered by the Pillar I capital 
requirements (Pillar II add-ons). Applicable Regulation allows a part of the said Pillar II Requirements (P2R) to be 
met also with AT1 and T2 capital and does not require solely the use of CET1. 

The ECB has also provided non-public guidance for an additional Pillar II CET1 buffer. 

The Group is subject to a 3% Pillar I Leverage ratio requirement. 

The above minimum ratios apply for both BOC PCL and the Group. 

The capital position of the Group and BOC PCL as at 31 December 2021 exceeds both their Pillar I and their Pillar 
II  add-on  capital  requirements.  However,  the  Pillar  II  add-on  capital  requirements  are  a  point-in-time 
assessment  and  therefore  are  subject  to  change  over  time.  Further  information  is  provided  in  section  ‘Capital 
Base’ of the Directors’ Report. 

The  CBC,  in  accordance  with  the  Macroprudential  Oversight  of  Institutions  Law  of  2015,  sets,  on  a  quarterly 
basis, the CCyB rates in accordance with the methodology described in this law. The CBC has set the level of the 
CCyB rate for risk weighted exposures in Cyprus at 0.00% for the years 2020 and 2021 as well as for the first 
quarter of year 2022. The CCyB for the Group for 2021 has been calculated at 0.00%. 

In  accordance  with  the  provisions  of  this  law,  the  CBC  is  also  the  responsible  authority  for  the  designation  of 
banks  that  are  Other  Systemically  Important  Institutions  (O-SIIs)  and  for  the  setting  of  the  O-SII  Buffer 
requirement  for  these  systemically  important  banks.  BOC  PCL  has  been  designated  as  an  O-SII  and  the  CBC 
initially  set  the  O-SII  Buffer  at  2.00%,  revised  to  1.50%  in  November  2021  with  effect  from  1  January  2022.  
This buffer is being phased in gradually, having started from 1 January 2019 at 0.50% and increasing by 0.50% 
every  year  thereafter, until  being  fully  implemented.  In April  2020,  the CBC  decided to delay  the  phasing  in of 
the O-SII Buffer on 1 January 2021 and 1 January 2022 by 12 months. Consequently and following the revision 
to 1.50%, the O-SII Buffer will be fully phased in on 1 January 2023, instead of 1 January 2022 as originally set, 
by 0.25% each year. 

The EBA final guidelines on SREP and supervisory stress testing and the Single Supervisory Mechanism’s (SSM) 
2018 SREP methodology provide that own funds held for the purposes of Pillar II Guidance (P2G) cannot be used 
to meet any other capital requirements (Pillar I, Pillar II requirements or the combined buffer requirement), and 
therefore cannot be used twice. 

As part  of the relaxation  measures  following the  COVID-19  outbreak, on  12  March  2020,  the ECB and  the  EBA 
also  announced  that  banks  are  temporarily  allowed  to  operate  below  the  level  of  capital  defined  by  Pillar  II 
Guidance (P2G), the CCB and the CCyB. In July 2020, the ECB committed to allow banks to operate below P2G 
and  the  CBR until end of 2022,  without automatically triggering  supervisory actions.  In February  2022 the  ECB 
announced  that  it  will  not  allow  banks  to  operate  below  the  level  of  capital  defined  by  their  P2G  beyond 
December 2022.  

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4.  Capital management (continued) 

In  the  context  of  the  annual  SREP  conducted  by  the  ECB  in  2021,  and  based  on  the  final  2021  SREP  decision 
received in February 2022, the Pillar II requirement was set at 3.26%, compared to the previous level of 3.00%. 
The  additional P2R  add-on of  0.26% relates to  ECB’s  prudential provisioning expectations  as  per  the  2018  ECB 
Addendum  and  subsequent  ECB  announcements  and  press  release  in  July  2018  and  August  2019.  This 
component of the P2R add-on takes into consideration Project Helix 3. It is dynamic and can be reduced during 
2022 on the basis of in-scope NPEs and level of provisioning.  

As a result, the Group’s minimum phased-in CET1 capital ratio was set at 10.08% compared to the previous level 
of 9.69% (comprising a 4.50% Pillar I requirement, a 1.83% P2R requirement, the CCB of 2.50% and the O-SII 
Buffer  of  1.25%)  and  the  Group’s  phased-in  Total  Capital  requirement  was  set  at  15.01%  compared  to  the 
previous level of 14.50% (comprising an 8.00% Pillar I requirement, of which up to 1.50% can be in the form of 
AT1 capital and up to 2.00% in the form of T2 capital, a 3.26% P2R, the CCB of 2.50% and the O-SII Buffer of 
1.25%). The ECB has also provided revised lower non-public guidance for an additional Pillar II CET1 buffer. The 
new SREP requirements are effective from 1 March 2022.  

The insurance subsidiaries of the Group, the General Insurance of Cyprus Ltd and Eurolife Ltd, comply with the 
requirements  of  the  Superintendent  of  Insurance  including  the  minimum  solvency  ratio.  The  regulated  UCITS 
management  company  of  the  Group,  BOC  Asset  Management  Ltd,  complies  with  the  regulatory  capital 
requirements  of  the  Cyprus  Securities  &  Exchange  Commission  (CySEC)  laws  and  regulations.  The  regulated 
investment  firm  (CIF)  of  the  Group,  The  Cyprus  Investment  and  Securities  Corporation  Ltd  (CISCO),  complies 
with the minimum capital adequacy ratio requirements.  

The  capital  position  of  the  Group  and  BOC  PCL  as  at  the  reporting  date  (after  applying  the  transitional 
arrangements) is presented below: 

Regulatory capital   

Transitional  Common  Equity  Tier  1 
(CET1)7 
Transitional  Additional  Tier  1  capital 
(AT1) 
Tier 2 capital (T2) 
Transitional 
Capital 
Risk weighted assets – credit risk8 
Risk weighted assets – market risk 
Risk weighted assets – operational risk  

Regulatory 

Total 

Group 

BOC PCL 

31 December 
20215 
€000 

31 December 
20206 
€000 

31 December 
20215 
€000 

31 December 
20206 
€000 

1,619,559 

1,722,751 

1,592,455 

1,688,296 

220,000 

300,000 

220,000 

192,248 

220,000 

220,000 

300,000 

250,000 

2,139,559 

2,134,999 

2,112,455 

2,158,296 

9,678,741 
- 
1,015,488 

10,504,937 
- 
1,131,438 

9,697,351 
- 
995,450 

10,516,023 
- 
1,078,575 

Total risk weighted assets 

10,694,229 

11,636,375 

10,692,801 

11,594,598 

Transitional  Common  Equity  Tier  1 
ratio 

Transitional Total Capital ratio 

Leverage ratio 

% 

          % 

% 

          % 

15.14 

20.01 

7.45 

14.80 

18.35 

9.08 

14.89 

19.76 

7.35 

14.56 

18.61 

8.93 

5 Includes profits for the year ended 31 December 2021. 
6 As per Annual Report 2020 and Pillar III Disclosures 2020. 
7 CET1 includes regulatory deductions, comprising, amongst others, intangible assets amounting to €30,032 thousand for the Group and €26,452 thousand for BOC PCL as at 31 December 
2021  (2020:  €27,171  thousand  for  the  Group  and  €24,269  thousand  for  BOC  PCL).  As  at  31  December  2021  an  amount  of  €15,394  thousand  is  considered  prudently  valued  for  CRR 
purposes and it is not deducted from CET1 (2020:€21,985 thousand). 
8 Includes Credit Valuation Adjustments (CVA). 

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Annual Financial Report 2021 

4.  Capital management (continued) 

The capital ratios of the Group and BOC PCL as at the reporting date on a fully loaded basis are presented below: 

Fully loaded 

Common Equity Tier 1 ratio 

Total capital ratio 

Leverage ratio 

Group 

BOC PCL 

31 December 
20215,9 
% 

31 December 
20206,9 
% 

31 December 
20215,9 
% 

31 December 
20206,9 
% 

13.75 

18.69 

6.80 

12.94 

16.74 

8.01 

13.49 

18.43 

6.70 

12.69 

16.83 

7.86 

During the year ended 31 December 2021 CET1 ratio was negatively affected mainly by the phasing- in of IFRS 9 
transitional  adjustments  on  1  January  2021,  provisions  and  impairments,  the  prudential  charge  relating  to  the 
Group’s foreclosed assets of approximately 32 bps (explained below), costs relating to the tender process for the 
Old Tier 2 Capital Notes and the cost of the Voluntary Staff Exit Plan, and was positively affected by pre-provision 
income,  the  impact  of  NPE  transactions,  the  movement  in  other  prudential  items  and  the  decrease  in  risk-
weighted assets. As a result, the CET1 ratio has increased by 34 bps during the year ended 31 December 2021. 

The ECB, as part of its supervisory role, completed an onsite inspection and review on the value of the Group’s 
foreclosed  assets  with  reference  date  30  June  2019.  The  findings  relate  to  a  prudential  charge  which  will 
decrease  based  on  BOC  PCL’s  progress  in  disposing  the  properties  in  scope.  The  amount  is  being  directly 
deducted from own funds since 30 June 2021, resulting in a decrease in the Group’s CET1 ratio by approximately 
44 bps as at 30 June 2021 and reduced to 32 bps as at 31 December 2021 mainly following impairments taken. 

In  April 2021, the  Company  issued  €300  million  unsecured  and subordinated Tier 2  Capital Notes  (the ‘New  T2 
Notes’)  and  immediately  after,  the  Company  and  BOC  PCL  entered  into  an  agreement  pursuant  to  which  the 
Company  on-lent  to  BOC  PCL  the  entire  €300  million  proceeds  of  the  issue  of  the  New  T2  Notes  on  terms 
substantially identical to the terms and conditions of the New T2 Notes. At the same time, BOC PCL invited the 
holders of its €250 million Fixed Rate Reset Tier 2 Capital Notes due January 2027 (the ‘Old T2 Notes’) to tender 
their Old T2 Notes for purchase by BOC PCL, after which Old T2 Notes of €43 million remained outstanding. 

As a result of the issuance of €300 million unsecured and subordinated Tier 2 Capital Notes and the main drivers 
for CET1 as explained above, the Group's Total Capital ratio increased by 166 bps. 

At a meeting held on 30 November 2021, the Board of Directors resolved to exercise BOCPCL’s option to redeem 
the remaining nominal amount outstanding of the Old T2 Notes. The outstanding Old T2 Notes were redeemed on 
19 January 2022.  

Transitional arrangements 
The  Group  has  elected  in  prior  years  to  apply  the  ‘static-dynamic’  approach  in  relation  to  the  transitional 
arrangements  for  the  initial  application  of  IFRS  9  for  regulatory  capital  purposes,  where  the  impact  on  the 
impairment amount from the initial application of IFRS 9 on the capital ratios is phased in gradually. The ‘static-
dynamic’  approach  allows  for  recalculation  of  the  transitional  adjustment  periodically  on  Stage  1  and  Stage  2 
loans,  so as to  reflect the  increase  of the ECL provisions  within  the transition period.  The  Stage 3  ECL  remains 
static over the transition period as per the impact upon initial recognition. 

The amount added each year for the ‘static component’ decreases based on a weighting factor until the impact of 
IFRS 9 is fully absorbed back to CET1 at the end of the five years. The cumulative impact on the capital position 
as  at  31  December  2020  was  30%  and  as  at  31  December  2021  was  50%  of  the  impact  on  the  impairment 
amounts from the initial application of IFRS 9. This will increase to 75% (cumulative) for year 2022 and will be 
fully phased in (100%) by 1 January 2023. 

9 IFRS 9 and application of the temporary treatment of certain FVOCI instruments in accordance with Article 468 of CRR fully loaded. 

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Annual Financial Report 2021 

4.  

Capital management (continued) 

Following the June 2020 amendments to the CRR in relation to the dynamic component a 100% add back of IFRS 
9 provisions is allowed for the years 2020 and 2021, reducing to 75% in 2022, to 50% in 2023 and to 25% in 
2024. The calculation at each reporting period is made against Stage 1 and Stage 2 provisions as at 1 January 
2020, instead of 1 January 2018. The calculation of the ‘static component’ has not been amended. 

In  relation  to  the  temporary  treatment  of  unrealized  gains  and  losses  for  certain  exposures  measured  at  fair 
value  through  other  comprehensive  income,  Regulation  EU  2020/873  allows  institutions  to  remove  from  their 
CET1  the  amount  of  unrealized  gains  and  losses  accumulated  since  31  December  2019,  excluding  those  of 
financial  assets  that  are  credit-impaired.  The  relevant  amount  is  removed  at  a  scaling  factor  of  100%  from 
January  to  December  2020,  reduced  to  70%  from  January  to  December  2021  and  to  40%  from  January  to 
December 2022. The Group applies the temporary treatment from the third quarter of 2020. 

Minimum Requirement for Own Funds and Eligible Liabilities (MREL) 

In  December  2021,  BOC  PCL  received  notification  from  the  SRB  and  CBC  of  the  final  decision  for  the  binding 
MREL  for  BOC  PCL,  determined  as  the  preferred  resolution  point  of  entry.  As  per  the  decision,  the  final  MREL 
requirement is set at 23.74% of risk weighted assets and 5.91% of Leverage Ratio Exposure (LRE) (as defined in 
the CRR) and must be met by 31 December 2025. Furthermore, BOC PCL must comply by 1 January 2022 with 
an interim requirement of 14.94% of risk weighted assets and 5.91% of LRE. The own funds used by BOC PCL to 
meet the Combined Buffer Requirement (CBR) are not eligible to meet its MREL requirements expressed in terms 
of risk weighted assets. BOC PCL must comply with the MREL requirement at the consolidated level, comprising 
BOC PCL and its subsidiaries.  The decision is subject to annual review by the competent authorities.   

The  MREL  ratio  calculated  according  to  the  SRB’s  eligibility  criteria  currently  in  effect,  and  based  on  internal 
estimate, stood at 19.31% of RWAs as at 31 December 2021 (and at 18.44% of RWAs as at 1 January 2022) and 
at  9.87%  of  LRE  as  at  31  December  2021  (and  at  9.56%  of  LRE  as  at    1  January  2022).  The  MREL  ratio 
expressed as a percentage of RWAs does not include capital used to meet the CBR amount which stood at 3.50% 
as  at  31  December  2021,  increased  to  3.75%  on  1  January  2022  and  is  expected  to  increase  to  4.00%  on  1 
January 2023. 

The MREL requirement is in line with BOC PCL’s expectations and funding plans. 

5.  

Internal  Capital  Adequacy  Assessment  Process  (ICAAP),  Internal  Liquidity  Assessment 
Process (ILAAP), Pillar II and Supervisory Review and Evaluation Process (SREP) 

The Group prepares annual ICAAP and ILAAP packages. Both reports for 2021 are in progress and will be 
submitted to the ECB by the end of April 2022 once approved by the Board of Directors. 

The  Group  also  undertakes  quarterly  reviews  of  its  ICAAP  results  (with  reference  date  30  June  and  30 
September) as well as on an ad-hoc basis if needed, which are submitted to the ALCO and the Risk Committee of 
the Board of Directors, considering the latest actual and forecasted information. During the quarterly review, the 
Group’s risk profile and risk management policies are reviewed and any material changes/developments since the 
annual  ICAAP  exercise  are  assessed  in  terms  of  capital  adequacy.  Both  the  annual  ICAAP  for  2020  and  the 
quarterly  ICAAP  reviews,  undertaken  in  2021,  indicated  that  the  Group  has  sufficient  capital  and  available 
mitigants  to  support  its  risk  profile  and  its  business  and  to  enable  it  to  meet  its  regulatory  requirements,  both 
under a baseline and stress conditions scenarios. 

The Group also undertakes a quarterly review for the ILAAP through quarterly stress tests submitted to the ALCO 
and  the  Risk  Committee  of  the  Board  of  Directors.  Any  material  changes  since  the  year-end  are  assessed  in 
terms of liquidity and funding. The quarterly review identifies whether the Group has an adequate liquidity buffer 
to cover the stress outflows. The Group’s ILAAP analysis demonstrates that the volume and capacity of liquidity 
resources available to the Group are adequate. Both the annual ILAAP for 2020 and the quarterly ILAAP reviews 
indicated that  BOC PCL’s liquidity position is at  a  very comfortable level. BOC PCL  maintains liquidity  resources 
which  are  adequate  to  ensure  its  ability  to  meet  obligations  as  they  fall  due  under  ordinary  and  stressed 
conditions. 

354 

  
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP  
Additional Risk and Capital Management Disclosures (unaudited) 

Annual Financial Report 2021 

5.  

Internal  Capital  Adequacy  Assessment  Process  (ICAAP),  Internal  Liquidity  Assessment 
Process (ILAAP), Pillar II and Supervisory Review and Evaluation Process (SREP) (continued) 

The ECB, as part of its supervisory role, has been conducting the SREP and other inspections (onsite/ 
off-site/  targeted  reviews/  deep-dives)  on  the  Group.  SREP  is  a  holistic  assessment  of,  amongst  other 
things,  the  Group’s  business  model,  internal  governance  and  institution-wide  control  arrangements,  risks  to 
capital and adequacy of capital to cover these risks and risks to liquidity and adequacy of liquidity resources to 
cover these risks. The objective of the SREP is for the ECB to form an up-to-date supervisory view of the Group’s 
risks  and  viability  and  to  form  the  basis  for  supervisory  measures  and  dialogue  with  the  Group.  Αs  a  result  of 
these supervisory processes, additional capital and other requirements could be imposed on the Group, including 
a  revision  of  the  level  of  Pillar  II  add-ons  as  the  Pillar  II  add-ons  capital  requirements  are  a  point-in-time 
assessment and therefore subject to change over time.  

The  Group  participated  in  the  ECB  SREP  Stress  Test  of  2021.  The  exercise  was  initiated  on  29  January 
2021  with  the  announcement  of  the  macro  assumptions  of  the  stress  tests.  The  baseline  scenario  for  EU 
countries was based on the projections from the national central banks on December 2020. The adverse scenario 
assumed  the  materialisation  of  the  main  financial  stability  risks  that  have  been  identified  by  the  European 
Systemic Risk Board (ESRB) and which the EU banking sector is exposed to and reflects recent risk assessments 
by the EBA.  

The  ECB  published  on  30  July  2021  the  results  of  the  stress  test.  As  per  the  relevant  ECB  press  release  ‘the 
results  of the 2021  stress  test, which  show  that  the  euro  area banking system  is resilient to  adverse economic 
developments.  Banks  were  in  better  shape  at  the  start  of  the  exercise  than  they  were  three  years  ago,  but 
capital depletion at the system level was higher’. As in previous years, the stress test is not a pass/fail exercise. 
By its standard procedures, the ECB considers the quantitative performance in the adverse scenario as an input 
when  reconsidering  the  level  of  the  Pillar  II  Guidance  in  its  2021  SREP  assessment  and  the  qualitative 
performance as one aspect when holistically reviewing the Pillar II Requirement.   

The  stress  test  was  based  on  a  static  balance  sheet  approach,  thus  using  the  Group’s  financial  and  capital 
position as at 31 December 2020 as a starting point. Given the static balance sheet methodology, the 2021 ECB 
SREP Stress Test does not incorporate the impact of any capital accretive results post 31 December 2020. 

The Group will be participating in 2022 in the ECB supervisory Climate risk Stress Test that will assess 
how  prepared  banks  are  for  dealing  with  financial  and  economic  shocks  stemming  from  climate  risk.   ECB 
considers the test as a learning exercise for banks and supervisors alike. It aims to identify vulnerabilities, best 
practices and challenges banks face when managing climate-related risk. This  is not a pass-or-fail exercise, nor 
does it have  direct  implications  for  banks’  capital levels.  The results  will feed into the  Supervisory  Review and 
Evaluation Process (SREP) from a qualitative point of view.   

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Definitions and explanations of Alternative Performance Measures Disclosures 

DEFINITIONS 

Allowance for 
expected loan credit 
losses  

Allowance  for  expected  loan  credit  losses  comprises:  (i)  allowance  for  expected 
credit losses (ECL) on loans and advances to customers (including allowance for 
expected  credit  losses  on  loans  and  advances  to  customers  classified  as  non-
current  assets  held  for  sale),  (ii)  the  residual  fair  value  adjustment  on  initial 
recognition  of  loans  and  advances  to  customers  (including  residual  fair  value 
adjustment  on  initial  recognition  of  loans  and  advances  to  customers  held  for 
sale),  (iii)  allowance  for  expected  credit  losses  on  off-balance  sheet  exposures 
(financial  guarantees  and  commitments)  disclosed  on  the  balance  sheet  within 
other  liabilities  and  (iv)  the  aggregate  fair  value  adjustment  on  loans  and 
advances to customers classified and measured at FVPL.  

Cost to income ratio  Cost to income ratio is calculated as the total staff costs (excluding ‘Restructuring 
costs – Voluntary Staff Exit Plan (VEP)’) (on an underlying basis as reconciled in 
the  table  further  below),  special  levy  on  deposits  and  other  levies/contributions 
and other operating expenses (excluding ‘Advisory and other restructuring costs-
organic’,  ‘Restructuring  and  other  costs  relating  to  NPE  sales’,  and  ‘Net 
reversals/(provisions) for litigation, claims, regulatory and other matters’) (on an 
underlying basis as reconciled in the table further below) divided by total income 
as per the underlying basis (as defined below). 

Digitally engaged 
customers ratio 

Gross loans  

This is the ratio of digitally engaged individual customers to the total number of 
individual  customers.  Digitally  engaged  customers  are  the  individuals  who  use 
the  digital  channels  of  BOC  PCL  (mobile  banking  app,  browser  and  ATMs)  to 
perform  banking  transactions,  as  well  as  digital  enablers  such  as  a  bank-issued 
card  to  perform  online  card  purchases,  based  on  an  internally  developed 
scorecard. 

Gross  Loans  comprise:  (i)  gross  loans  and  advances  to  customers  measured  at 
amortised  cost  before  the  residual  fair  value  adjustment  on  initial  recognition 
(including loans and advances to customers classified as non-current assets held 
for  sale)  and  (ii)  loans  and  advances  to  customers  classified  and  measured  at 
FVPL adjusted for the aggregate fair value adjustment.  

Gross  loans  are  reported  before  the  residual  fair  value  adjustment  on  initial 
recognition  relating  mainly  to  loans  acquired  from  Laiki  Bank  (calculated  as  the 
difference  between  the  outstanding  contractual  amount  and  the  fair  value  of 
loans acquired at acquisition).  

Interest earning 
assets  

Interest earning assets include: cash and balances with central banks, plus loans 
and advances to banks, plus net loans and advances to customers (including net 
loans  and  advances  to  customers  classified  as  non-current  assets  held  for  sale) 
(as defined below), plus investments (excluding equities and mutual funds). 

Leverage ratio 

The  leverage  ratio  is  the  ratio  of  tangible  total  equity  (including  Other  equity 
instruments) to total assets as presented on the balance sheet. 

Loan credit losses 

Loan  credit  losses  comprise:  (i)  credit  losses  to  cover  credit  risk  on  loans  and 
advances  to  customers,  (ii)  net  gains  on  derecognition  of  financial  assets 
measured  at  amortised  cost  and  (iii)  net  gains  on  loans  and  advances  to 
customers at FVPL, for the year. 

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Definitions and explanations of Alternative Performance Measures Disclosures 

Loan credit losses 
charge (cost of risk) 

Loan  credit  losses  charge  (cost  of  risk)  (year  to  date)  is  calculated  as  the  loan 
credit losses (as defined) (annualised based on year to date days) divided by the 
average gross loans (as defined). The average gross loans are calculated as the 
average of the opening balance and the closing balance for the year. 

Net fee and 
commission income 
over total income 

Fee  and  commission  income  less  fee  and  commission  expense  divided  by  total 
income (as defined). 

Net Interest Margin  Net  interest  margin  is calculated  as  the  net  interest  income  (per  the  underlying 
basis) (annualised based on year to date days) divided by the quarterly average 
interest  earning  assets  (as  defined).  Quarterly  average  interest  earning  assets 
exclude  interest  earning  assets  of  any  discontinued  operations  at  each  quarter 
end, if applicable. 

Net loans and 
advances to 
customers 

Net loans to 
deposits ratio 

New lending  

Net  loans  and  advances  to  customers  comprise  gross  loans  (as  defined)  net  of 
allowance for expected loan credit losses (as defined, but excluding allowance for 
expected  credit  losses  on  off-balance  sheet  exposures  disclosed  on  the  balance 
sheet within other liabilities). 

Net  loans  to  deposits  ratio  is  calculated  as  the  gross  loans  (as  defined)  net  of 
allowance  for  expected  loan  credit  losses  (as  defined),  divided  by  customer 
deposits. 

New  lending  includes  the  disbursed  amounts  of  the  new  and  existing  non-
revolving  facilities  (excluding  forborne  or re-negotiated  accounts)  as  well  as  the 
average  year  to  date  change  (if  positive)  of  the  current  accounts  and  overdraft 
facilities between the  balance  at  the  beginning  of the  period  and the  end of  the 
period.  Recoveries  are  excluded  from  this  calculation  since  their  overdraft 
movement relates mostly to accrued interest and not to new lending. 

Non-performing 
exposures (NPEs) 

As per the EBA standards and European Central Bank’s (ECB) Guidance to Banks 
on Non-Performing Loans (which was published in March 2017), NPEs are defined 
as those exposures that satisfy one of the following conditions:   

(i) 

(ii) 

(iii) 

(iv) 

(v) 

The  borrower  is  assessed  as  unlikely  to  pay  its  credit  obligations  in 
full  without  the  realisation  of  the  collateral,  regardless  of  the 
existence of any past due amount or of the number of days past due.  
Defaulted or impaired exposures as per the approach provided in the 
Capital  Requirement  Regulation  (CRR),  which  would  also  trigger  a 
financial 
default  under  specific  credit  adjustment,  diminished 
obligation and obligor bankruptcy.  
Material exposures as set by the Central Bank of Cyprus (CBC), which 
are more than 90 days past due.  
Performing  forborne  exposures  under  probation  for  which  additional 
forbearance measures are extended.  
Performing  forborne  exposures  previously  classified  as  NPES  that 
present more than 30 days past due within the probation period.  

From  1  January  2021  two  regulatory  guidelines  came  into  force  that  affect  NPE 
classification and Days-Past-Due calculation. More specifically, these are the RTS 
on  the  Materiality  Threshold  of  Credit  Obligations Past-Due  (EBA/RTS/2016/06), 
and the Guideline on the Application of the Definition of Default under article 178 
(EBA/GL/2016/07). 

The Days-Past-Due (DPD) counter begins counting DPD as soon as the arrears or 
excesses  of  an  exposure  reach  the  materiality  threshold  (rather  than  as  of  the 
first day of presenting any amount of arrears or excesses). Similarly, the counter 
will  be  set  to  zero  when  the  arrears  or  excesses  drop  below  the  materiality 
threshold.  Payments 
the 
arrears/excesses below the materiality threshold, will not impact the counter. 

the  exposure 

that  do  not 

towards 

reduce 

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BANK OF CYPRUS HOLDINGS GROUP                                                     Annual Financial Report 2021                                                                                                                             
Definitions and explanations of Alternative Performance Measures Disclosures 

For retail debtors, when a specific part of the exposures of a customer that fulfils 
the NPE criteria set out above is greater than 20% of the gross carrying amount 
of  all  on-balance  sheet  exposures  of  that  customer,  then  the  total  customer 
exposure  is classified  as non-performing;  otherwise only  the  specific  part of  the 
exposure is classified as non-performing.  

For  non-retail  debtors,  when  an  exposure  fulfils  the  NPE  criteria  set  out  above, 
then the total customer exposure is classified as non-performing. 

Material arrears/excesses are defined as follows: 

-  Retail exposures: Total arrears/excess amount greater than €100  
-  Exposures  other  than  retail:  Total  arrears/excess  amount  greater  than 

€500  

and  the  amount  in  arrears/excess  is  at  least  1%  of  the  customer’s  total 
exposure. 

The NPEs are reported before the deduction of allowance for expected loan credit 
losses (as defined). 

Non-recurring items  Non-recurring  items  as  presented  in  the  ‘Unaudited  Consolidated  Income 
Statement on the underlying basis’ relate to: (i) Advisory and other restructuring 
costs  –  organic,  (ii)  Provisions/net  loss  relating  to  NPE  sales,  (iii)  Restructuring 
and  other  costs  relating  to  NPE  sales,  and  (iv)  Restructuring  costs  –  Voluntary 
Staff Exit Plan (VEP). 

NPE coverage ratio 

The  NPE  coverage  ratio  is  calculated  as  the  allowance  for  expected  loan  credit 
losses (as defined) over NPEs (as defined).  

NPE ratio 

The  NPE  ratio  is  calculated  as  the  NPEs  (as  defined)  divided  by  gross  loans  (as 
defined).   

Operating profit 

Operating  profit  (on  an  underlying  basis)  comprises  profit  before  loan  credit 
losses  (as  defined),  impairments  of  other  financial  and  non-financial  assets, 
reversals  net  of  provisions  for  litigation,  claims,  regulatory  and  other  matters, 
tax, (profit)/loss attributable to non-controlling interests and non-recurring items 
(as defined). 

Operating profit 
return on average 
assets 

Operating profit return on average assets is calculated as the annualised (based 
on  year  to  date  days)  operating  profit  (on  an  underlying  basis)  (as  defined) 
divided by the quarterly average of total assets for the relevant period. Average 
total assets exclude total assets of discontinued operations at each quarter end, 
if applicable. 

Profit/(loss) after 
tax and before non-
recurring items 
(attributable to the 
owners of the 
Company) 

Profit/(loss) after 
tax – organic 
(attributable to the 
owners of the 
Company) 

Return on Tangible 
Equity (ROTE) 

Profit/(loss) after tax and before non-recurring items (attributable to the owners 
of  the  Company)  is  the  operating  profit  (as  defined)  adjusted  for  loan  credit 
losses  (as  defined),  impairments  of  other  financial  and  non-financial  assets,  net 
reversal/(provisions) for litigation, claims, regulatory and other matters, tax and 
(profit)/loss attributable to non-controlling interests. 

Profit/(loss) after tax - organic (attributable to the owners of the Company) is the 
profit/(loss) after tax and before non-recurring items (as defined) (attributable to 
the  owners  of  the  Company),  except  for  the  ‘Advisory  and  other  restructuring 
costs – organic’. 

Return  on  Tangible  Equity  (ROTE)  is  calculated  as  Profit/(loss)  after  tax  and 
before  non-recurring  items  (attributable  to  the  owners  of  the  Company)  (as 
defined) per the underlying basis (annualised), divided by the quarterly average 
of Shareholders’ equity minus intangible assets at each quarter end. 

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BANK OF CYPRUS HOLDINGS GROUP                                                     Annual Financial Report 2021                                                                                                                             
Definitions and explanations of Alternative Performance Measures Disclosures 

Total income 

Total income on the underlying basis comprises the total of net interest income, 
net  fee and commission income,  net foreign exchange gains, net gains on financial 
instrument  transactions  and  disposal/dissolution  of  subsidiaries  and  associates 
(excluding  net  gains  on  loans  and  advances  to  customers  at  FVPL),  insurance 
income  net  of  claims  and  commissions,  net  gains/(losses)  from  revaluation  and 
disposal  of  investment  properties,  net  gains  on  disposal  of  stock  of  property  and 
other income (on an underlying basis). A reconciliation of these amounts between 
the statutory and the underlying bases is disclosed in the Director’s Report under 
section ‘Group financial results on the underlying basis’. 

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BANK OF CYPRUS HOLDINGS GROUP                                                     Annual Financial Report 2021                                                                                                                             
Definitions and explanations of Alternative Performance Measures Disclosures 

RECONCILIATIONS 

For the purpose of the ‘Definitions and explanations of Alternative Performance Measures Disclosures’, 
reference to ‘Note’ relates to the respective note in the Consolidated Financial Statements for the year 
ended 31 December 2021. 

1.  (a) Reconciliation of Gross loans and advances to customers 

Gross  loans  and  advances  to  customers  as  per  the  underlying 
basis (as defined above)  
Reconciling items: 

Residual fair value adjustment on initial recognition (Note 45.4) 
Gross  loans  and  advances  to  customers  at  amortised  cost 
classified as held for sale (Note 45.4) 
Residual fair value adjustment on initial recognition on loans and 
advances to customers classified as held for sale (Note 45.4) 
Loans and advances to customers measured at fair value through 
profit or loss (Note 23) 
Aggregate  fair  value  adjustment  on  loans  and  advances  to 
customers measured at fair value through profit or loss 
Gross  loans  and  advances  to  customers  at  amortised  cost 
as per the Consolidated Financial Statements (Note 23) 

2021 

€000 

2020 

€000 

10,856,660 

12,261,404 

(105,678) 

(146,602) 

(555,789) 

(1,341,255) 

(19,090) 

(46,675) 

(281,868) 

(289,861) 

(53,700) 

(36,408) 

9,840,535 

10,400,603 

1.  (b) Reconciliation of Gross loans and advances to customers classified as held for sale 

Gross loans and advances to customers classified as held for sale 
as per the underlying basis  
Reconciling items: 
Residual fair value adjustment on initial recognition on loans and 
advances to customers classified as held for sale (Note 45.4) 
Loans  and  advances  to  customers  classified  as  held  for 
sale as per the Consolidated Financial Statements (Note 29) 

2021 

€000 

2020 

€000 

574,879 

1,387,930 

(19,090) 

(46,675) 

555,789 

1,341,255 

2. 

 (a)  Reconciliation  of  Allowance  for  expected  credit  losses  on  loans  and  advances  to 
customers (ECL) 

Allowance  for  expected  credit  losses  on  loans  and  advances  to 
customers (ECL) as per the underlying basis (as defined above) 
Reconciling items: 

Residual fair value adjustment on initial recognition (Note 45.4) 
Aggregate  fair  value  adjustment  on  loans  and  advances  to 
customers measured at fair value through profit or loss 
Allowance  for  expected  credit  losses  on  loans  and  advances  to 
customers classified as held for sale (Note 45.7) 
Residual fair value adjustment on initial recognition on loans and 
advances to customers classified as held for sale (Note 45.4) 
Provisions for financial guarantees and commitments (Note 34) 
Allowance for ECL for impairment of loans and advances to 
customers  as  per  the  Consolidated  Financial  Statements 
(Note 23) 

2021 

€000 

2020 

€000 

791,830 

1,901,978 

(105,678) 

(146,602) 

(53,700) 

(36,408) 

(305,419) 

(848,218) 

(19,090) 

(46,675) 

(21,945) 

(19,658) 

285,998 

804,417 

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Definitions and explanations of Alternative Performance Measures Disclosures 

2.  (b)  Reconciliation  of  Allowance  for  expected  credit  losses  on  loans  and  advances  to 

customers classified as held for sale (ECL) 

Allowance  for  expected  credit  losses  on  loans  and  advances  to 
customers  (ECL)  classified  as  held  for sale  as  per the  underlying 
basis 
Reconciling items: 
Residual fair value adjustment on initial recognition on loans and 
advances to customers classified as held for sale (Note 45.4) 
Allowance for ECL for impairment of loans and advances to 
customers  classified  as  held 
for  sale  as  per  the 
Consolidated Financial Statements (Note 29) 

3.  Reconciliation of NPEs 

2021 

€000 

2020 

€000 

324,509 

894,893 

(19,090) 

(46,675) 

305,419 

848,218 

2021 

€000 

2020 

€000 

NPEs as per the underlying basis (as defined above) 

1,343,308 

3,085,646 

Reconciling items: 
Loans  and  advances  to  customers  (NPEs)  classified  as  held  for 
sale (Note 1 below) 
Residual  fair  value  adjustment  on  initial  recognition  of  loans  and 
advances  to  customers (NPEs) classified  as  held  for  sale  (Note  2 
below) 
Loans and advances to customers measured at fair value through 
profit or loss (NPEs) 
POCI (NPEs) (Note 3 below) 
Residual fair value adjustment on initial recognition of  loans and 
advances to customers (NPEs) classified as Stage 3 (Note 45.4) 
Stage  3  gross  loans  and  advances  to  customers  at 
the  Consolidated  Financial 
amortised  cost  as  per 
Statements (Note 45.4) 

NPE ratio 

(553,619) 

(1,312,165) 

(19,030) 

(47,011) 

(122,972) 

(118,479) 

(70,814) 

(227,065) 

(3,530) 

(9,376) 

573,343 

1,371,550 

NPEs (as per table above) (€000) 
Gross loans and advances to customers (as per table above) 
(€000) 
Ratio of NPE/Gross loans (%) 

1,343,308 

3,085,646 

10,856,660 

12,261,404 

12.4% 

25.2% 

  Note  1:  Gross  loans  at  amortised  cost  after  residual  fair  value  adjustment  on  initial  recognition 
classified as held for sale include an amount of €474,459 thousand Stage 3 loans (2020: €1,130,937 
thousand Stage 3 loans) and an amount of €79,160 thousand POCI – Stage 3 loans (out of a total of 
€79,255  thousand  POCI  loans)  (2020:  €181,228  thousand  POCI  –  Stage  3  loans  (out  of  a  total  of 
€181,984 thousand POCI loans)) as disclosed in Note 45.4 of the Consolidated Financial Statements 
for the year ended 31 December 2021.  

Note  2:  Residual  fair  value  adjustment  on  initial  recognition  of  loans  and  advances  to  customers 
classified  as held  for  sale includes an  amount of  €2,079 thousand  for Stage  3  loans (2020:  €7,650 
thousand for Stage 3 loans) and an amount of €16,951 thousand for POCI – Stage 3 loans (out of a 
total of €16,954 thousand POCI loans) (2020: €39,361 thousand for POCI – Stage 3 loans (out of a 
total  of  €39,381  thousand  POCI  loans))  as  disclosed  in  Note  45.4  of  the  Consolidated  Financial 
Statements for the year ended 31 December 2021.  

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Definitions and explanations of Alternative Performance Measures Disclosures 

3.  Reconciliation of NPEs (continued) 

Note  3:  Gross  loans  and  advances  to  customers  at  amortised  cost  before  residual  fair  value 
adjustment on initial recognition include an amount of €70,814 thousand POCI – Stage 3 loans (out 
of a total of €159,755 thousand POCI loans) (2020: €227,065 thousand POCI – Stage 3 loans (out 
of a total of €335,852 thousand POCI loans)) as disclosed in Note 45.4 of the Consolidated Financial 
Statements for the year ended 31 December 2021. 

4.  Reconciliation of Gross Loans – Pro forma 

Gross Loans (as per table 1 (a) above) 

Reconciling items: 
Gross loans and advances to customers classified as held for sale  
(Project Helix 3 and Sinope) (Note 29 – Disposal Group 1 and 2) 
Residual fair value adjustment on initial recognition of loans and advances to 
customers classified as held for sale (Project Helix 3 and Sinope) (Note 45.4) 
Gross loans and advances to customers – Pro forma 

5.  Reconciliation of NPEs – Pro forma 

NPEs (as per table 3 above) 

Reconciling items: 
Gross  loans  and  advances  to  customers  (NPEs)  classified  as  held  for  sale 
(Project Helix 3 and Sinope) (Note 1 of table 3 above) 
Residual fair value adjustment on initial recognition of loans and advances to 
customers (NPEs) classified as held for sale (Project Helix 3 and Sinope) (Note 
2 of table 3 above) 
NPEs - Pro forma 

NPE ratio – Pro forma 

NPEs - Pro forma (as per table above) (€000) 
Gross loans and advances to customers - Pro forma (as per table above) 
(€000) 
Ratio of NPEs/Gross loans – Pro forma (%) 

2021 

€000 

10,856,660 

(555,789) 

(19,090) 

10,281,781 

2021 

€000 

1,343,308 

(553,619) 

(19,030) 

770,659 

2021 

770,659 

10,281,781 

7.5% 

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Definitions and explanations of Alternative Performance Measures Disclosures 

6.  Reconciliation of Loan credit losses 

Loan credit losses as per the underlying basis 

66,353 

148,504 

2021 

€000 

2020 

€000 

Reconciling items: 
(Reversal  of  loan  credit  losses)/loan  credit  losses  relating  to 
NPE  sales,  disclosed  under  non-recurring 
items  within 
‘Provisions/net loss relating to NPE sales’ under the underlying 
basis 

Loan  credit  losses  (as  defined)  are  reconciled  to  the  statutory 
basis as follows: 
Credit  losses  to  cover  credit  risk  on  loans  and  advances  to 
customers (Note 16) 
Net  gains  on  derecognition  of  financial  assets  measured  at 
amortised cost (Consolidated Income Statement) 
Net losses/(gains) on loans and advances to customers at FVPL 
(Note 11) 

(12,579) 

120,021 

53,774 

268,525 

40,341 

275,080 

(3,859) 

(2,949) 

17,292 

(3,606) 

53,774 

268,525 

363 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP                                                     Annual Financial Report 2021                                                                                                                             
Definitions and explanations of Alternative Performance Measures Disclosures 

KEY PERFORMANCE RATIOS INFORMATION 

For the purpose of the ‘Definitions and explanations of Alternative Performance Measures Disclosures’, 
reference to ‘Note’ relates to the respective note in the Consolidated Financial Statements for the year 
ended 31 December 2021. 

1.  Net Interest Margin 

Reconciliation  of  the  various  components  of  net  interest  margin  between  the underlying  basis and  the 
statutory basis is provided below: 

1.1.  Net interest income used in the calculation of NIM 

2021 

€000 

2020 

€000 

Net interest income as per the underlying basis/statutory basis 

296,300 

329,998 

1.2.  Interest 
earning 
assets 

31 December 
2021 
€000 

30 September 
2021 
€000 

30 June 
2021 
€000 

31 March 
2021 
€000 

31 December 
2020 
€000 

9,230,883 

8,750,254 

8,227,491 

6,926,347 

5,653,315 

291,632 

284,135 

436,091 

420,593 

402,784 

9,836,405 

9,787,136 

9,966,542 

9,959,849 

9,886,047 

250,370 

249,667 

- 

- 

- 

- 

471,628 

493,037 

79,373 

68,425 

299,766 

381,056 

378,141 

- 

- 

1,930,388 

1,946,811 

1,998,076 

1,923,324 

1,708,844 

(5,534) 

(7,355) 

(7,531) 

(18,883) 

(18,618) 

21,833,910 

21,391,704 

20,998,810 

19,762,231 

18,193,834 

Cash and balances with 
central banks (Note 42) 
Loans and advances to 
banks (Note 42) 
Loans and advances to 
customers (Note 23) 
Loans and advances to 
customers held for sale 
(Note 29) 
Cash held for sale (Note 
29) 
Prepayments, accrued 
income and other 
assets – Deferred 
consideration receivable 
(‘DPP’) (Note 28) 
Investments 
Debt  securities  (Note 
20) 
Less: Investments 
which are not interest 
bearing 
Total interest earning 
assets 

1.3.  Quarterly 

average 
interest 
earning 
assets 
(€000) 

-  2021 

-  2020 

20,436,098 

17,930,637 

364 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP                                                     Annual Financial Report 2021                                                                                                                             
Definitions and explanations of Alternative Performance Measures Disclosures 

1.  Net Interest Margin (continued) 

1.4.  Net interest margin (NIM) 

Net interest income (as per table 1.1 above) (€000) 
Quarterly  average  interest  earning  assets  (as  per  table  1.3  above) 
(€000) 
NIM (%) 

2021 

2020 

296,300 

329,998 

20,436,098 

17,930,637 

1.45% 

1.84% 

2.  Cost to income ratio 

2.1.  Reconciliation  of  the  various  components  of  total  expenses  used  in  the  cost  to  income  ratio 

calculation from the underlying basis to the statutory basis is provided below: 

2.1.1.  Reconciliation of Staff costs 

Total Staff costs as per the underlying basis 

Reclassifications for: 
Staff  costs  –  voluntary  exit  plans  and  other  termination  benefits, 
separately presented under the underlying basis (Note 14) 
Total Staff costs as per the statutory basis (Note 14) 

2021 

€000 

2020 

€000 

202,487 

195,227 

16,146 

5,825 

218,633 

201,052 

2021 

€000 

2020 

€000 

2.1.2.  Reconciliation of Other operating expenses 

Other operating expenses as per the underlying basis 

144,587 

145,149 

Reclassifications for: 
Operating  expenses  and  restructuring  costs  relating  to  the  NPE  sales, 
presented  within  ‘Restructuring  and  other  costs  relating  to  NPE  sales’  
under the underlying basis 
Net reversal/(provisions) for pending litigations, claims, regulatory and 
other matters, separately presented under the underlying basis 
Advisory and other restructuring costs – organic, separately presented 
under the underlying basis  
Other operating expenses as per the statutory basis (Note 15) 

16,120 

25,925 

(2,632) 

7,202 

9,113 

10,284 

167,188 

188,560 

2021 

€000 

2020 
(restated)* 
€000 

2.1.3.  Special 

levy 

on 

deposits 

and 

other 

levies/contributions  

Special  levy  on  deposits  and  other  levies/contributions  as  per  the 
underlying basis/statutory basis (Note 15) 

36,350 

33,656 

*  ‘Special  levy  on  deposits  and  other levies/contributions’  per  the  underlying  basis  for  the  year  ended    
31 December 2020 has been represented for the deferred tax credit levy of €3,445 thousand, which  is 
now presented within ‘Special levy on deposits and other levies/contributions’ in line with current year 
presentation. 

365 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP                                                     Annual Financial Report 2021                                                                                                                             
Definitions and explanations of Alternative Performance Measures Disclosures 

2. 

Cost to income ratio (continued) 

2.2.  Reconciliation  of  the  various  components  of  total  income  (as  defined)  used  in  the  cost  to 

income ratio calculation from the underlying basis to the statutory basis is provided below: 

2.2.1.  Reconciliation of Net fee and commission income 

Total  Net 
basis/statutory basis 

fee  and  commission 

income  as  per  the  underlying 

171,796 

144,674 

2021 

€000 

2020 

€000 

2.2.2.  Reconciliation  of  Net  foreign  exchange  gains  and  Net 
transactions  and 

gains  on 
disposal/dissolution of subsidiaries and associates 

instrument 

financial 

Net  foreign  exchange  gains  and  net  gains/(losses)  on  financial 
instruments  transactions  and  disposal/dissolution  of  subsidiaries  and 
associates as per the underlying basis 
Reclassifications for: 
Net (losses)/gains on loans and advances to customers measured at fair 
value  through  profit  or  loss  (FVPL),  disclosed  within ‘Loan  credit losses’ 
per the underlying basis (Note 11) 
Net loss on early redemption of subordinated loan stock, disclosed within 
‘Advisory  and  other  restructuring  costs  –  organic’  under  the  underlying 
basis (Note 11) 
Total  Net  foreign  exchange  gains  and  Νet  (losses)/gains  on  financial 
instrument  transactions  and  disposal/dissolution  of  subsidiaries  and 
associates as per the statutory basis (see below) 

(losses)/gains  on 

Net foreign exchange gains as per the statutory basis 
Net 
transactions  and 
disposal/dissolution  of  subsidiaries  and  associates  as  per  the  statutory 
basis (Note 11) 
Total  Net  foreign  exchange  gains  and  Net  (losses)/gains  on  financial 
instrument  transactions  and  disposal/dissolution  of  subsidiaries  and 
associates as per the statutory basis 

instrument 

financial 

2021 

€000 

2020 

€000 

24,306 

14,650 

(17,292) 

3,606 

(12,558) 

- 

(5,544) 

18,256 

16,503 

16,535 

(22,047) 

1,721 

(5,544) 

18,256 

366 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP                                                     Annual Financial Report 2021                                                                                                                             
Definitions and explanations of Alternative Performance Measures Disclosures 

2. 

Cost to income ratio (continued) 

         2.3 Total Income as per the underlying basis 

Net interest income as per the underlying basis (as per table above) 
Net  fee  and  commission  income  as  per  the  underlying  basis  (as  per 
table above) 
Net  foreign  exchange  gains  and  net  gains/(losses)  on  financial 
instrument  transactions  and  disposal/dissolution  of  subsidiaries  and 
associates as per the underlying basis (as per table above) 
Insurance  income  net  of  claims  and  commissions  (as  per  the  statutory 
basis) 
Net gains from revaluation and disposal of investment properties and on 
disposal of stock of properties (as per the statutory basis) 
Net loss from revaluation of investment properties classified as held for 
sale,  disclosed  within  ‘Provisions/net  loss  relating  to  NPE  sales’  (as  per 
the underlying basis) 
Other income (as per the statutory basis)  

Total Income as per the underlying basis 

2021 

€000 

2020 

€000 

296,300 

329,998 

171,796 

144,674 

24,306 

14,650 

61,044 

56,063 

11,468 

6,690 

1,006 

- 

14,831 

14,957 

580,751 

567,032 

2021 

€000 

2020 
(restated)* 
€000 

         2.4 Total Expenses as per the underlying basis 

Staff costs as per the underlying basis (as per table above) 
Special  levy  on  deposits  and  other  levies/contributions  as  per  the 
underlying basis (as per table above) 
Other  operating  expenses  as  per  the  underlying  basis  (as  per  table 
above) 
Total Expenses as per the underlying basis 

202,487 

195,227 

36,350 

33,656 

144,587 

145,149 

383,424 

374,032 

Cost to income ratio 

Total expenses (as per table above) (€000) 

Total income (as per table above) (€000) 

Total expenses/Total income (%) 

2021 

2020 
(restated)* 

383,424 

374,032 

580,751 

567,032 

66% 

66% 

*  ‘Special  levy  on  deposits  and  other levies/contributions’  per  the  underlying  basis  for  the  year  ended    
31 December 2020 has been represented for the deferred tax credit levy of €3,445 thousand, which  is 
now  presented  in  ‘Special  levy  on  deposits  and  other  levies/contributions’  in  line  with  current  year 
presentation. 

367 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP                                                     Annual Financial Report 2021                                                                                                                             
Definitions and explanations of Alternative Performance Measures Disclosures 

3.  Operating profit return on average assets 

The various components used in the determination of the operating profit return on average assets are 
provided below: 

31 December 
2021 
€000 

30 September 
2021 
€000 

30 June 
2021 
€000 

31 March 
2021 
€000 

31 December 
2020 
€000 

Total assets used in 
the computation of 
the operating profit 
return on average 
assets per the 
Consolidated Balance 
Sheet 

24,962,697 

24,550,976 

24,211,313 

23,043,592 

21,514,131 

Quarterly average 
total assets (€000) 
2021 

2020 

23,656,542 

21,190,819 

Total income (as per table 2.3 above) (€000) 

2021 

580,751 

2020 
(restated)* 
567,032 

Total expenses (as per table 2.4 above) (€000) (restated*) 

(383,424) 

(374,032) 

Operating profit (€000) 

Quarterly average total assets (€000) 

Operating profit return on average assets (%) 

197,327 

193,000 

23,656,542 

21,190,819 

0.8% 

0.9% 

* Operating profit return on average assets restated for the effect of the representation of ‘Special levy 
on deposits and other levies/contributions’ as described in table 2.4 above. 

4.   Basic  earnings/(losses)  after  tax  and  before  non-recurring  items  per  share 

attributable to the owners of the Company 

The various components used in the determination of the ‘Basic earnings/(losses) after tax and before 
non-recurring items per share attributable to the owners of the Company (€ cent)’ are provided below: 

Profit/(loss) after tax and before non-recurring items (attributable to the 
owner  of  the  Company)  per  the  underlying  basis  (as  per  table  below) 
(€000) 
Weighted average number of shares in issue during the year, excluding 
treasury shares (€000) (Note 18) 
Basic  earnings/(losses)  after  tax  and  before  non-recurring  items  per 
share attributable to the owners of the Company (€cent) 

2021 

2020 

91,497 

(9,477) 

446,058 

446,058 

20.50 

(2.12) 

The reconciliation between the ‘Profit/(loss) after tax and before non-recurring items (attributable to the 
owners  of  the  Company)’  per  the  underlying  basis  to  the  ‘Profit/(loss)  after  tax  (attributable  to  the 
owners of the Company)’ per the statutory basis is provided in the table below: 

368 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP                                                     Annual Financial Report 2021                                                                                                                             
Definitions and explanations of Alternative Performance Measures Disclosures 

4.  Basic  earnings/(losses)  after  tax  and  before  non-recurring  items  per  share 

attributable to the owners of the Company (continued) 

4.1. Reconciliation of Profit/(loss) after tax-attributable to the owners of the Company 

Profit/(loss) after tax and before non-recurring items (attributable to the 
owners of the Company) per the underlying basis 
Reclassifications for: 
Reversal  loan  credit  losses  /(loan  credit  losses)  relating  to  NPE  sales, 
disclosed  under  non-recurring  items  within  ‘Provisions/net  loss  relating 
to NPE sales’ under the underlying basis (as per table 6 above) 
Net loss from revaluation of investment properties classified as held for 
sale,  disclosed  within  ‘Provisions/net  loss  relating  to  NPE  sales’  (as  per 
table 2.3 above) 
Impairment  loss  relating  to  stock  of  properties  of  Project  Helix  3, 
separately  disclosed  under  non-recurring  items  within  ‘Provisions/net 
loss relating to NPE sales’ 
Operating  expenses  and  restructuring  costs  relating  to  the  NPE  sales, 
presented  within  ‘Restructuring  and  other  costs  relating  to  NPE  sales’  
under the underlying basis (as per table 2.1.2 above) 
Staff  costs  –  voluntary  exit  plan  and  other  termination  benefits, 
separately presented under the underlying basis (Note 14) (as per table 
2.1.1 above) 
Advisory  and  other  restructuring  costs  –  organic,  separately  presented 
under the underlying basis (as per table 2.1.2 above) 
Net  loss  on  early  redemption  of  Subordinated  loan  stock,  disclosed 
within  ‘Advisory  and  other  restructuring  costs  –  organic’  under  the 
underlying basis (Note 11) (as per table 2.2.2 above) 
Profit/(loss)  after  tax  (attributable  to  the  owners  of  the  Company)  per 
the statutory basis 

2021 

€000 

2020 

€000 

91,497 

(9,477) 

12,579 

(120,021) 

(1,006) 

(19,424) 

- 

- 

(16,120) 

(25,925) 

(16,146) 

(5,825) 

(9,113) 

(10,284) 

(12,558) 

- 

29,709 

(171,532) 

5.  Return on tangible equity (ROTE) after tax and before non-recurring items  

The  various components used  in  the  determination of  ‘Return  on  tangible  equity  (ROTE)  after tax  and 
before non-recurring items’ are provided below: 

Profit/(loss) after tax and before non-recurring items (attributable to 
the owners of the Company) per the underlying basis (as per table 
4.1. above) (€000) 
Quarterly average tangible total equity (as per table 5.2 below) (€000) 

ROTE after tax and before non-recurring items (%) 

2021 

2020 

91,497 

(9,477) 

1,652,550 

1,745,235 

5.5% 

-0.5% 

369 

 
 
 
 
 
 
 
 
 
 
 
 
 
BANK OF CYPRUS HOLDINGS GROUP                                                     Annual Financial Report 2021                                                                                                                             
Definitions and explanations of Alternative Performance Measures Disclosures 

5.  Return on tangible equity (ROTE) after tax and before non-recurring items (continued) 

31 December 
2021 
€000 

30 September 
2021 
€000 

30 June 
2021 
€000 

31 March 
2021 
€000 

31 December 
2020 
€000 

1,838,793 

1,845,563 

1,825,674 

1,843,532 

1,830,644 

(184,034) 

(183,280) 

(184,650) 

(184,236) 

(185,256) 

1,654,759 

1,662,283 

1,641,024 

1,659,296 

1,645,388 

5.1 

Tangible  total 
equity 

Equity attributable to 
the owners of the 
Company (as per the 
statutory basis) 
Less: Intangible assets 
(as per the statutory 
basis) 
Total tangible equity 

5.2 

Quarterly 
average 
tangible  total 
equity (€000) 

-  2021 

-  2020 

1,652,550 

1,745,235 

370